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Naspers Ltd

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Employees 10,000+
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FY2017 Annual Report · Naspers Ltd
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Integrated annual report
for the year ended 31 March 2017

CONNECTING

PEOPLE
GLOBALLY

  WHO WE ARE

We are a global internet and 
entertainment group and one 
of the largest technology 
investors in the world

Operating in over 120 countries and markets with long-term growth 
potential, Naspers runs platforms that package content to create 
communities.

We connect people by distributing media products and conducting 
ecommerce. Our products and services play a developmental role in 
societies where we operate by employing people, improving quality of 
life and stimulating the economy.

For more than 100 years we have grown by investing in, acquiring and 
building leading companies with sustainable competitive advantages. 
We typically focus on large consumer trends where we try to identify 
changes early, adapt suitable business models for the high-growth 
markets on which we are focusing and leverage our position to build 
great businesses that have scale, are profitable and generate healthy 
cash flows.

Links to further related information within this report and respective websites.

Click to view the corporate video.

 Naspers: A diversified global, multinational company 
A GLOBAL TECHNOLOGY OPERATOR

 Geographic footprint

18% of people 

globally use 
products and services of 
companies that Naspers 
has built, acquired or 
invested in

73%  

revenue on an economic-
interest basis derived 
from internet segment, 
36% consolidated revenue

We employ nearly  

25 000  

people directly and 
tens of thousands 
indirectly as suppliers 
across the world

80%  

revenue on an 
economic-interest 
basis generated 
outside South Africa, 
53% consolidated 
revenue

Five

times 
dividends 
paid in 
taxes to 
governments

1

Naspers Limited integrated annual report 2017   
 
Contents

l About this report

Forward-looking statements
Scope of this report and assurance
Developing content
Assurance
Statement of the board of directors on 
the integrated annual report

l  The Naspers group

 29%(1) 

increase in revenue on an economic-
interest basis to $14.6bn

2
4
4
6

6

Strategic focus areas

What we do
What we look for

How we organise our portfolio
Allocating capital

Investment criteria
Group priorities for the year ahead

Stakeholder engagement
Integrated thinking
Value-added statement
2017 at a glance

How we’ve performed across our types of capital

Global presence
Business model
How we manage risk
Our operating environment

Technology trends

Chair and chief executive’s report
Our board 

Attendance at board meetings

Note
(1) Represents year-on-year growth in local currency excluding M&A.

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9
10
12
12
12
14
18
19
20
20
22
24
26
27
28
30
36
38

Forward-looking statements
This report may contain forward-looking statements as 
defined in the United States Private Securities Litigation 
Reform Act of 1995. Words such as “believe”, “anticipate”, 
“intend”, “seek”, “will”, “plan”, “could”, “may”, “endeavour” 
and similar expressions are intended to identify such 
forward-looking statements, but are not the exclusive 
means of identifying such statements. While these 
forward-looking statements represent our judgements and 
future expectations, a number of risks, uncertainties and 
other important factors could cause actual developments 
and results to differ materially from our expectations. 
These include key factors that could adversely affect our 
businesses and financial performance. We are not under 
any obligation to (and expressly disclaim any such 
obligation to) update or alter our forward-looking 
statements whether as a result of new information, future 
events or otherwise. Investors are cautioned not to place 
undue reliance on any forward-looking statements 
contained herein.

2

ABOUT THIS REPORTNaspers Limited integrated annual report 2017 l  Review of our performance  
against our six types of capital

l  Governance for  

a sustainable business

75m

users make use of OLX group’s mobile apps 
monthly in 40 countries around the world

601 000 

children involved in the Let’s Play School 
Physical Education Challenge

Financial review

Summarised consolidated annual 
financial statements
Products and services

Internet
Video entertainment
Media

Review of sustainability capital
Human capital
Our people
People development
Occupational health and safety
Transformation and diversity
Employment equity
Broad-based black economic empowerment 
equity schemes

Social and relationship, and intellectual capital

Our communities
Local economic and community development
Responsible content
Privacy and data security
Digital inclusion
Customer satisfaction

Natural capital
Environment

40

42
63
63
69
71
72
73
73
74
74
75
76

77
78
78
80
81
81
82
83
84
84

How we govern our business
How we integrated governance into our business
Application and approach to King III
Focus areas for 2018
Human resources and remuneration 
committee report
Remuneration report
Nomination committee report
Social and ethics committee report
Audit committee report
Risk committee report

l  Shareholder and corporate 

information

Administration and corporate information
Analysis of N ordinary shareholders at  
31 March 2017
Shareholders’ diary
Notice of annual general meeting
Form of proxy
Notes to form of proxy

88
88
90
90

91
93
105
106
108
110

112

113
113
114
121
123

3

Naspers Limited integrated annual report 2017  About this report

Scope of this report and 
assurance
The Naspers integrated annual report 
assesses our performance against six 
types of capital (detailed on page 5) for 
the year 1 April 2016 to 31 March 2017 
for a full understanding of our group’s 
performance. Understanding that 
integrated reporting is an evolving 
discipline, we have concentrated on 
incrementally improving our disclosure. 

Naspers has its primary listing on the 
JSE Limited’s stock exchange (JSE) 
(NPN.SJ) in South Africa, where it 
forms part of the Top 10 index and 
where most of its shares trade. It also 
has a level 1 American Depository 
Receipt (ADR) programme listing on 
the London Stock Exchange (LSE) 
(NPSN) and trades on an over-the-
counter (OTC) basis. International 
investors are therefore able to buy and 
sell Naspers securities either through 
the appropriate OTC market, on the 
LSE or JSE (details on page 112). 
Naspers’s indirect wholly owned 
subsidiary, Myriad International Holdings 
B.V. (MIH BV), also has three bonds 
listed on the Irish Stock Exchange (ISE).

We monitor key metrics in managing 
our businesses, and engagement 
processes are in place to regulate the 
relationships with our key stakeholders. 
Their feedback is provided to leadership 
to ensure stakeholder views and 
concerns inform strategic 
decisionmaking.

Developing content
The integrated annual report was 
prepared against local and global 
standards, including:
• Guidelines of the Global Reporting 

Initiative (GRI G4).

• King III Report on Corporate 

Governance for South Africa, 2009 
(King III), also taking into account 
guidelines contained in the King IV 
Report on Corporate Governance 
for South Africa, 2016 (King IV) with 
a view to reporting on King IV for 
the financial year 2018.

• South African Companies Act 71 of 
2008, as amended (Companies Act).

• International Financial Reporting 

Standards (IFRS).

• Framework of the International 

Integrated Reporting Council (IIRC): 
this principles-based approach 
promotes the concept of the six 
capitals, which considers material 
inputs and resources required to 
create and sustain value in the 
long term.

We describe key components of the 
Naspers value chain (business model) 
that creates and sustains value for our 
stakeholders. In creating value, we 
consider the requirements of 
Companies Act regulation 43 (social 
and ethics committee), as well as 
King III, which are incorporated into 
the six types of capital.

This report includes the financial 
performance of Naspers and its 
subsidiaries, joint ventures and 
associates (the group). The scope 
of reporting on non-financial 
performance is indicated in this report. 
Some South African subsidiaries publish 
separate integrated reports 
(www.multichoice.co.za 
www.media24.com 
www.novus.holdings 

, 
 and 
).

Group reporting standards are 
continually being developed to make 
disclosure meaningful and measurable 
for stakeholders. Given the highly 
competitive environment in which the 
group operates, and the impact of 
currency volatility on our results, this 
report mostly excludes financial targets 
or forward-looking statements other 
than as explained on page 2.

4

ABOUT THIS REPORTNaspers Limited integrated annual report 2017 Where relevant, we have adjusted 
amounts and percentages for the 
effects of foreign currency, and 
acquisitions and disposals. Such 
adjustments (pro forma financial 
information) are quoted in brackets 
after the equivalent metrics reported 

under IFRS. Refer to page 42 of 
the summarised consolidated 
annual financial statements for a 
reconciliation of these metrics with 
the equivalent amounts reported 
under IFRS. Financial commentary 

and segmental reviews are prepared 
on an economic-interest basis 
(including consolidated subsidiaries 
and a proportionate consolidation 
of associated companies and joint 
ventures), unless otherwise stated.

We have used these icons throughout this report to indicate links between our strategy, material issues 
and the six capitals.

South African Companies Act

Integrated reporting framework

Corporate governance

Social and ethics committee
Good corporate citizenship

Labour and employment

Social and economic development

Consumer relationships
Environmental, health  
and public safety

Note
* Dealt with in corporate governance report.

Our six types of capital

Financial

Human

Social and relationship

Products and services

Intellectual

Natural

King III code
Ethical leadership  
and corporate citizenship
Board and directors*

Audit committees*

Governance of risk*

IT governance*
Compliance with laws, codes, rules 
and standards*
Governing stakeholder relationships

Internal audit*

Integrated reporting and disclosure

N E W   P I C T U R E   T O  
B E   S U P P L I E D

5

Naspers Limited integrated annual report 2017  About this report (continued)

Assurance
Financial information extracted 
from the audited Naspers Limited 
consolidated annual financial statements 
for the year ended 31 March 2017 
in this report was audited by 
PricewaterhouseCoopers Inc. (PwC) 
(refer to page 44 for the PwC report). 
PwC also performed specific 
procedures on the material non-
financial information contained in this 
report. South African broad-based black 
economic empowerment (BBBEE) 
information was assured by 
EmpowerLogic (Naspers and 
MultiChoice), and AQRate Verification 
Services (Media24 and Novus 
Holdings).

While the group has a combined 
assurance model for internal use, we 
aim to have additional indicators of 
performance independently assured 
once common standards and systems 
have been entrenched.

Statement of the board of 
directors on the integrated 
annual report
After being reviewed by the audit 
committee and board, the board 
approved the integrated annual report. 
The summarised consolidated annual 
financial statements were prepared 
in accordance with IFRS and the 
Companies Act, while the integrated 
annual report was prepared using the 
guidelines of GRI G4, recommendations 
of King III and the IIRC framework. 
Where possible and in preparing for 
reporting in terms of King IV, some of 
the aspects of King IV have been taken 
into account in this report.

In our opinion, the integrated 
annual report and annual financial 
statements fairly reflect the 
financial position of the group at 
31 March 2017 and its operations 
for this period.

On behalf of the board

Koos Bekker
Chair

Bob van Dijk
Chief executive

Cape Town 
23 June 2017

6

ABOUT THIS REPORTNaspers Limited integrated annual report 2017 The Naspers 
group

7

Naspers Limited integrated annual report 2017  Strategic focus areas

What we do

In general
• We partner with founders/entrepreneurs 
to build growth businesses with scale, 
which then provides strong and 
defensible leadership positions (as well 
as healthy financials). 

• We offer services that address something 
fundamental to customers as this makes 
them use these platforms regularly.
• We focus on growth markets, because 
this approach provides two sources 
of growth: the markets themselves, which 
are growing rapidly, and the business 
model reaching its full potential.

Optimise portfolio

INVEST

Investments in FY17

New opportunities

Closed after year-end

•  Significantly increased 

scale and market 
positioning in India 
PSP market

US$130m

US$11m

US$13m

US$22m

US$70m

US$120m

US$71m

US$132m

US$73m

US$313m(1)

US$434m

US$60m

(1) Total cumulative investment as at 31 March 2017.

Source: Company data.

8

THE NASPERS GROUPNaspers Limited integrated annual report 2017  
What we look for

PARTNER WITH
ENTREPRENEURS

WHERE WE CAN 
BUILD LEADERSHIP 
POSITIONS WITH A 
SUSTAINABLE MOAT

OPERATE IN HIGH-
GROWTH  
MARKETS

ADDRESS BIG 
SOCIETAL NEEDS

CONSOLIDATE

EXIT

+

• Increased operating scale
• Accelerated technology innovation
• Strengthened depth of management

Market value (US$’m)

2.5x

196

349

1 363

Investment Market value 
of our stake 
as at 31/3/17
Development spend Cash
Market value (US$’m)

Other

Redeployed in FY17

Closed after year-end

BUILD BUSINESSES 
WITH BROAD 
POTENTIAL

US$3.214m

US$102m

US$67m

US$3.4bn

US$173m

US$10m

9

Naspers Limited integrated annual report 2017  How we organise our portfolio

Our principal operations are  
in internet services, where we 
have listed assets, but predominantly 
focus on ecommerce (especially 
online classifieds, business-to-
consumer (B2C) ecommerce, 
online payments and new ventures), 
video entertainment and media. 

We are market leaders in many 
of the businesses and markets  
in which we operate. 
Our most significant markets are 
Africa, China, Russia, Central and 
Eastern Europe, North America, 
Latin America, India, Southeast Asia 
and the Middle East.

Internet

Video entertainment

Media

Classifieds

B2C

Payments

Ventures

Listed

10

THE NASPERS GROUPNaspers Limited integrated annual report 2017 We operate internet businesses across a variety of platforms and 
geographies. In online classifieds, where we run trading platforms 
in more than 40 countries, we own the OLX brand, as well as a 
majority stake in Avito, letgo and Dubizzle. PayU provides payment 
solutions in 16 countries. In B2C ecommerce we have investments 
in eMAG, Flipkart, Takealot and MakeMyTrip (MMYT), and in Naspers 
Ventures we look at new opportunities that have potential to 
become global businesses. Through Tencent and Mail.ru, we also have 
ownership interests in leading providers of internet entertainment 
and communication services in China and Russia respectively. 

We are the market leader in African video-entertainment services 
with almost 12m subscribers in 50 countries across the continent. 
We offer digital satellite television, digital terrestrial television, 
on-demand online television and other video-entertainment services, 
and our well-known brands include MultiChoice, DStv, M-Net, 
SuperSport, GOtv and Showmax. 

Our media segment comprises digital media and services, 
newspapers, magazines, ecommerce, book publishing, and print 
and distribution businesses in South Africa.

Internet

Video entertainment

Media

Classifieds

B2C

Payments

Ventures

Listed

11

Naspers Limited integrated annual report 2017  Allocating capital

Whether we build or invest, our approach is to allocate capital in a disciplined way.  We typically invest in new businesses early on, 
focusing on opportunities that have potential to scale globally. On good traction and sustained growth, we often ‘double-down’ on 
existing investments, helping them build scale and market leadership. Once a winning proposition, we go ‘all-in’, eg online classifieds, 
driving these businesses to profitability and cash generation.

We also have businesses that are mature, profitable and cash generative, such as MultiChoice South Africa. And then we are invested 
in a number of companies that are public, such as Tencent, Mail.ru and most recently, MakeMyTrip.

(cid:31)(cid:30)(cid:29)(cid:28)(cid:27)(cid:26)(cid:25)(cid:24)(cid:23)

(cid:31)(cid:30)(cid:29)(cid:28)(cid:27)(cid:26)(cid:25)

(cid:31)(cid:30)(cid:29)(cid:28)(cid:27)(cid:26)(cid:25)(cid:27)(cid:24)(cid:23)(cid:22)(cid:21)

(cid:31)(cid:30)(cid:29)(cid:28)(cid:27)(cid:26)(cid:25)(cid:24)(cid:23)(cid:22)

(cid:31)(cid:30)(cid:29)(cid:28)(cid:27)(cid:26)(cid:25)

Experiment (R&D) 
and expand

• Early-stage model
• Nascent startup

Committed investment

Scale to full potential 
and profitability

Operate for return 
and cash

Value appreciation

• Model with proven 

• Winning platform 

potential

• Emerging leader

with growth potential

• Proven model
• Clear category leader
• At scale

• Strategic stake in 

listed asset

• Further room for 
value appreciation

5+ years away

3 – 5 years away from full potential

Cash generative

Investment criteria
During the course of a year, we look at numerous investment opportunities, but only conclude a few.

We have very specific criteria:
• We look for defensible business models that address big societal needs and have potential to scale globally.
• We partner with credible entrepreneurs who have vision and ambition.
• We are disciplined in our valuation approach using fundamental valuation techniques such as discounted cash flow analysis and focus 

on return on invested capital.

• A robust review process is in place whereby an investment committee, comprising senior executives, reviews proposed transactions. 

Board-approved authority levels are in place. Sizeable transactions go to the board for consideration and approval.

Group priorities for the year ahead

   Position the portfolio for growth

   Improve competitiveness of our business

•  Focus investments on leadership positions 

•  Continue to institutionalise mobile-centric 

and scale

• Exit or restructure underperforming assets
•  Invest in new opportunities that can 

be transformative

approach

•  Increased focus on quality engineering 

and product

12

THE NASPERS GROUPNaspers Limited integrated annual report 2017    
Target high-growth opportunities

100%

86%

Monthly unique 
listers

Total payments 
value (US$bn)(1)

53%

Total gross 
merchandise value 
(US$bn)(2)

65%

178%

App monthly 
active users (m)

Monthly order 
run-rate (m)

Mar 17

Sep 16

FY17

FY16

FY17

FY16

FY17

FY16

FY16*

FY15*

* Company data as at  
31 December 2016

FOOD DELIVERY

Notes
(1) Total payments value reflect PayU India, YoY organic growth, excluding Citrus, was 64%.
(2) Gross merchandise value data reflects eMAG Romania.

Pursue scale

Key benefits
• Increased operating scale
• Accelerated technology innovation
• Potential value creation from synergies
• Strengthened depth of management

34.1m
Total transactions(1)
Notes
(1) Financials and KPIs for fiscal year ended 31 March 2016 and combined on a pro forma basis.
(2) Includes air, hotel and bus transactions only.
(3) Includes MMYT’s international standalone hotel transactions.

6.6m
Hotel(1) (3)

9.7m
Air(1)

17.5m
Bus(1)

45%
Mobile(1) (2)

13

Naspers Limited integrated annual report 2017  Stakeholder engagement

EMPLOYEES
In person, newsletters, 
surveys, management 
briefings, conferences 
and intranet sites

SHAREHOLDERS  
AND INVESTORS
Communication and engagement 
through a dedicated investor 
relations unit

HOW WE  
ENGAGE

INDUSTRY
Participating in industry groups 
to develop shared practices

REGULATORS
Engage with opinion 
formers and regulators to 
assist in developing policy

CUSTOMERS
Measure customer satisfaction 
using the net promoter score 
and interact with customers 
by using social media

14

THE NASPERS GROUPNaspers Limited integrated annual report 2017 Engaging and building relationships with all our stakeholders is key to sustaining 
business. Our stakeholders are the individuals or organisations that affect and are 
affected by our activities, products or services.

Stakeholders’ issues and response
Shareholders and investors
We focus on providing timely, transparent and relevant information to help the investing public understand our business, 
governance, financial performance and prospects in a competitive environment. We engage regularly with analysts and the media 
to build our brands and to address stakeholder perceptions, both as a for-project organisation and as a positive agent of change 
in a social and economic context. We disseminate information through a range of channels (including stock exchanges, press 
releases, our website, integrated annual report, interim report, provisional report and other corporate documents). This is 
reinforced by direct communication such as interviews, investor conference calls, group presentations and one-on-one meetings.

After releasing interim and full-year results, we conduct roadshows in South Africa, the United Kingdom and the United States of 
America. In the review period, we also attended a number of investor conferences in these regions and in Asia. In FY17, we had 
over 550 direct interactions with equity and debt investors, involving 15 of our executives, through a combination of meetings 
and teleconference calls. 

 Internet

Stakeholders Key issues

Response

Customers

• Making it simpler and faster to 
use our products and services.

• Feedback on service-related 

issues.

• Privacy of information.

Regulators

• Socio-economic growth.
• Consumer protection and 

quality of service.

• Developing a digital society.
• Citizen and community focus.
• Skills development and 

employment.

• Taxation.

• Building skills to support 
future business growth.
• Knowledge-sharing across 

the group.

• Career development.

Employees

Most of our internet businesses have adopted the net promoter 
score (NPS) metric to measure customer satisfaction. We focus on 
providing the best experience to all our customers, whether they 
are consumers, merchants or partners. On the merchant side, we 
are committed to working with upstream and downstream partners 
to provide quality solutions for their businesses. We also use 
customer satisfaction (CSAT) scores to measure the degree to 
which our products and services meet customers’ expectations. 

We engage with legislators through our public policy teams in each 
region to operate in an efficient and positive regulatory environment, 
and as part of our compliance activities. Our public policy team 
is based in Brussels and serves the Naspers group leadership by 
providing information, analysis and advice relating to politics and policy. 
It represents the group to governments where necessary, and also 
provides support to the group’s operating companies to enable them 
to be more effective in the policy space. PayU holds licences in a 
number of the countries in which it operates, and cultivates strong 
and open relationships with its regulators in these markets. Group 
businesses belong to relevant industry bodies and associations 
to support the development of specific sectors.

Our most important asset is our people. At heart we are 
entrepreneurs, so we push for performance, back local teams 
and learn from each other.

We aim to be recognised for providing meaningful work, 
opportunities to learn and grow, and rewards for a job well done. 
In this culture, we believe our people will be motivated to achieve 
by taking personal responsibility for high performance.

Group companies set and communicate targets that are translated 
into local and personal goals to ensure everyone understands the 
bigger picture. We encourage our teams to discuss performance 
to enable everyone to learn and grow, supported by ongoing 
education and training. We find new ways to listen and engage 
with our teams about making Naspers the best place to work.

15

Naspers Limited integrated annual report 2017  Stakeholder engagement (continued)

 Video entertainment 

Stakeholders Key issues

Response

Customers

• To ensure that we provide 
offerings that are relevant 
and value for money.

• To understand the needs and 

wants of customers.

Industry and 
business partners

• To influence policy 

developments to ensure the 
long-term viability of the 
industry.

The video-entertainment group has a number of points for customer 
engagement: the call centre, email, SMS and social media platforms (such as the 
DStv Forum, Twitter and Facebook). Customer insights from email research and 
field trial panels are used in product development. Investment in local content 
has deepened, with competitively priced productions that resonate with our 
audiences.

The video-entertainment group plays an active and constructive role in the 
broadcast industry in countries where it operates. In South Africa, as a member 
of the National Association of Broadcasters, it raises industry issues with 
the Department of Communications, the Regulator, the Independent 
Communications Authority of South Africa (Icasa), and the parliamentary 
portfolio committee on communications. It is represented on the information 
and communications technology (ICT) policy review panel assisting the minister 
to review legislation governing the sector. It participates in a number of industry 
workshops and policy-formulation processes, and regularly engages with 
suppliers and business partners to develop shared best practices.

MultiChoice informs shareholders of developments through its integrated 
annual report, publishing provisional and interim reports in local newspapers 
and online, holding annual general meetings where shareholders can ask 
questions, and through up-to-date websites (www.multichoice.co.za 
www.phuthumanathi.co.za 

).

 and 

In South Africa we participate in regulatory processes initiated by Icasa to 
develop an environment conducive to the growth of the ICT sector. We also 
engage with opinion leaders and regulators to assist with policy development. 
The group is subject to regulation by the Broadcasting Complaints Commission 
of South Africa (BCCSA). We work closely with the BCCSA to ensure 
compliance as South Africa moves from an analogue to a digital environment. 
In the rest of Africa, MultiChoice holds licences in a number of the countries 
in which it operates, and promotes open relationships with its regulators in 
these markets.

The video-entertainment group uses a number of platforms (from print to 
electronic and face-to-face engagements) to interact with employees and keep 
them informed. In South Africa the group also has a workplace forum to 
represent employees’ interests and interacts with the company. The group 
communicates with local communities through its corporate citizenship activities.

Shareholders  
and investors

Regulators

Employees

• To build and continuously 

improve corporate governance 
processes to build on the trust 
placed in the group.

• To keep stakeholders informed 
of our performance from a 
strategic, financial and social 
development perspective.

• To ensure that we value and 
uphold the rights of our 
consumers.

• To ensure that we continue 
to deliver quality services to 
customers.

• To facilitate socio-economic 

growth, skills development and 
employment.

• To ensure compliance with 
licences held and industry 
regulations. 

• To understand and respond to 

staff needs and concerns.
• To provide strategic direction 

and clarity on how staff 
contributes to the bigger picture.

• To allow for two-way 

communication to enable our 
employees to share ideas.

16

THE NASPERS GROUPNaspers Limited integrated annual report 2017  Media24 

Stakeholders Key issues

Response

Customers

Shareholders

Industry

• To gain a better understanding 

of our customers, their 
aspirations and needs.

• To deliver relevant and useful 
products and services to our 
customers.

• To improve our products and 

test ideas.

• To promote our products, build 
our brands and encourage 
loyalty.

• To ensure that we maintain high 

service levels.

• To keep shareholders informed 
of company developments and 
strategy implementation.

• To build on Media24’s profile as 
a responsible corporate citizen.
• To retain and build on the trust 

placed in the company.

• To build our strategic business 

partnerships.

• To partner with business 
associations to promote 
common issues affecting 
the industry.

• To learn from best practice 
and share information that 
will benefit the industry.

Regulators

• To influence policy decisions 
for the benefit and long-term 
viability of the industry.

Employees

• To be an employer of choice 

that provides a safe, positive and 
motivating working environment.

• To foster a culture where 

employees live the corporate 
values and behaviours.

• To understand and respond to 

staff needs and concerns.
• To provide strategic direction 

and clarity on how staff 
contributes to the bigger picture.

• To retain the best talent.
• To provide leadership, training 

and development.
• To allow for two-way 

communication to enable our 
employees to share ideas.

Media24’s divisions are active on social media platforms. Editorial teams 
use Facebook and Twitter to engage with audiences on topical issues, 
share and promote content from their latest digital and print offerings, 
and test new ideas. Business units conduct client satisfaction surveys 
with advertising agencies, readers and digital audiences through various 
channels, including customer service call centres and surveys to 
determine NPS ratings.

Media24 keeps shareholders informed of developments by posting its 
integrated annual report, publishing provisional and interim reports in 
local newspapers and online, holding annual general meetings where 
shareholders can ask questions, and through up-to-date websites 
(www.media24.com 

 and www.welkomyizani.co.za 

).

Media24 is an active member of local and international industry bodies. 
In South Africa these include: the Publishers Support Services (PSS), 
as well as engaging with organisations such as the Audit Bureau of 
Circulations of South Africa (ABC), Print Research Council (PRC), South 
African National Editors’ Forum (Sanef), South African Publishers 
Association (Pasa), Media Development and Diversity Agency (MDDA), 
Association of Independent Publishers (AIP) and Advertising Standards 
Authority (ASA). Novus Holdings is a member of the Print Industries 
Federation of Southern Africa (Pifsa) and attends international industry 
events to remain abreast of developments.

Print media is regulated by the press code and the ASA. Media24 
abides by the codes and rulings of these regulatory bodies.

Media24 is an employer of choice, providing an inspiring work 
environment. Ongoing staff engagement includes management briefings 
and roadshows, weekly electronic newsletters, workshops, knowledge-
sharing sessions on industry topics, an annual leadership conference 
and staff surveys. Workplace forums representing employees regularly 
interact with management. Media24 invests substantially in leadership 
training and development.

17

Naspers Limited integrated annual report 2017  Integrated thinking

Balancing profit, people and our planet
Naspers runs platforms that package content to create communities. We connect 
people by distributing media products and conducting ecommerce. Our products and 
services play a developmental role in societies where we operate by employing people, 
improving quality of life and stimulating the economy.

Education is one of our most 
important contributions to Africa. 
We help to improve literacy levels 
through print and digital media, 
from newspapers and magazines 
to school books and digital 
ventures, including social 
networking.

Naspers is operated as a sustainable 
business, both in terms of the 
environment and long-term 
profitability. Our values 
demonstrate our commitment to 
progress along this journey. But 
Naspers is also a responsible 
corporate citizen, by giving back to 
its communities. Through numerous 
projects, we touch the lives of millions 
of people around the world.

Where relevant in this report, we have 
included performance against our various 
types of capital (from page 40), such as 
social and environmental projects, to 
illustrate our approach.

The value-added statement illustrates how 
the group distributes its earnings and how 
much it retains for reinvestment. 

18

By harnessing our global 
infrastructure and ability to 
innovate and adapt in a changing 
world, we aim to address education, 

skills development and environmental 
sustainability. We hope to improve the living conditions 
of our employees, their families and the communities in 
which we operate, ultimately balancing profit, people and 
our planet. Our recent investment in Udemy, a global 
online marketplace for learning and teaching, aligns our 
commercial strategy with our desire to address big 
societal needs.

THE NASPERS GROUPNaspers Limited integrated annual report 2017 Value-added statement

for the year ended 31 March

Value added is defined as the value created by the activities of a business and its 
employees and is calculated as revenue less the cost of generating that revenue. 
The value-added statement reports on the calculation of the value added and its 
application across stakeholder groupings. This statement shows the total wealth 
created and how it was distributed, taking into account the amounts retained 
and reinvested in the group.

Revenue

Cost of generating revenue

Value added

Income from investments

Wealth created

Wealth distribution:

Employees

Salaries, wages and benefits

Providers of capital

Finance cost

Dividends paid

Governments

Total tax paid

Reinvested in the group

Depreciation and amortisation

Other capital items

Retained earnings

Wealth distributed

31 March 
2017
US$’m

31 March 
2016
US$’m

% 
change

6 098

4 219

1 879

1 899

3 778

1 149

441

278

163

825

1 363

339

(1 734)

2 758

3 778

5 930

3 975

1 955

1 329

3 284

1 015

432

292

140

813

1 024

278

3

6

(4)

43

15

13

2

(5)

16

1

33

22

(115)

(1 408)

861

3 284

220

15

12% of total earnings 

distributed to investors 
and finance providers, who fund 
our growth, through dividends and 
interest payments.

30% of wealth created 

goes to some 25 000 
employees. These jobs contribute 
materially to countries where we 
operate. The jobs we create also 
stimulate economic activity.

22% of wealth created 

paid in taxes and 

skills development levies to local 
governments is nearly five times 
what shareholders are paid in 
dividends.

22%

4%

8%

36%

2017

30%

Wealth distribution

Tax paid to governments 
Shareholders’ dividends
Other providers of capital
Employees
Reinvested in the group

25%

4%

9%

31%

2016

31%

19

Naspers Limited integrated annual report 2017   
2017 at a glance

How we’ve performed
across our types of capital

 Financial

Ecommerce revenue growth outpaced that of the video-
entertainment segment. Internet revenues now represent 73% of 
group revenue on an economic-interest basis – up 6% on last year.

Revenue economic 
interest  (US$m)

14 562
 29%
29%

(1)

Revenue (19% economic interest) 
US$14 562m

1 097
 8%

Development spend 
economic interest (US$m)

(1)

Development spend (13% economic interest) 
US$1 084m

8%

14 562m

12 224m

1 084m

961m

2017

Trading profit economic
interest (US$m)

(1)

2016

2 746
 37%
37%

Trading profit (22% economic interest) 
US$2 746m

2016

2017

406

Core EPS (US cents)

 36% 

Core EPS* 

2 746m

2 246m

406

298

2017

2016

2017

2016

Notes
(1) Represents year-on-year growth in local currency, excluding M&A.
* EPS = earnings per share.

  Intellectual

• MultiChoice’s set-

top box, Explora 2: 
launched with 
improved 
compression 
technology. 

• Ecommerce: ability 

to build strong global 
or regional leaders.

• Classifieds platform, 
letgo: allowing users 
to buy from, sell to 
and chat with others 
locally.

Free cash outflow:
US$125m

Dividend per share:
580 SA cents

Constant currency revenue growth type (economic-interest basis)

27%

25%

Ecommerce
FY16

FY17

64%

54%

62%

67%

Classifieds

Travel

32%

20%

Payments

21%

29%

Etail

20

THE NASPERS GROUPNaspers Limited integrated annual report 2017  
 
 
 Natural

• MultiChoice City in South Africa is Green Star-rated  

by the Green Building Council of South Africa.

• ‘Environment wins’ – the nature of OLX group’s business: the 

environment wins as second-hand items are resold to be used again.

• Naspers and Irdeto’s office building in the Netherlands was designed 

and constructed as a green building. This sustainable building meets the 
GreenCalc score B.

• eMAG installed recycling bins to raise employee awareness.

  Products and services

18% 

of people globally use products and services of 
companies that Naspers has built, acquired or 
invested in.

• 75m users make use of OLX group’s mobile apps 

monthly on average.

• More than 1.3bn online users across more than 

50 markets.

• Nearly 12m subscribing households across South 
Africa and over 50 countries in sub-Saharan Africa.

Media24  

is South Africa’s 
leading publisher, 
with over
40 magazines and 
80 newspapers  
reaching more than  
13m in monthly unique 
browsers and across its 
social media platforms.

  Human

  Social and relationship

9 000 
people received 
training – 36% of 
our 25 000-strong 
workforce.

22% 

of total wealth  
we create, supports 
local governments.

• Corporate citizenship initiatives across  

the group benefit more than 600 000 people.  

21

Naspers Limited integrated annual report 2017  Global presence

Operating in over 120 countries and markets with long-
term growth potential, Naspers builds leading companies 
that empower people and enrich communities.

Internet

Video entertainment

Media

•  go-mmt: 2.3m standalone hotel 

•  DStv Explora customers 

transactions quarterly

•  eMAG 76 000 packages delivered 

monthly

•  OLX group: 60m monthly listings

downloading 1m titles per month

•  DStv Now users generate 4m 

play events per month 

•  Launched first sub-Saharan 

African edition of Huffington Post, 
HuffPost South Africa

•  Expanded mobile digital media 

product offering

12 000

employees

7 000

employees

6 000 

US$10.6bn

contribution to revenue

US$3.4bn

contribution to revenue

US$0.6bn

contribution to revenue

22

THE NASPERS GROUPNaspers Limited integrated annual report 2017 Naspers is a truly international company

80% 

of our revenue is now generated  
outside South Africa, on an economic-
interest basis.

4

20

23

53

Revenue* by segment
(%) 

Ecommerce
Listed investments
Video entertainment 
Media and other

73% 

of our revenue comes from our  
internet and ecommerce activities,  
on an economic-interest basis.

We believe in the 
power of local, 
backed by global scale

We continue to back new business 
models to fuel our growth. Increasingly, 
we look for opportunities to address 
big societal needs in markets where 
we see the greatest growth potential, 
including all major markets around the 
world. Where we see a company with 
promise, we move quickly to expand 
and scale.

4

6

7

15

11

Revenue* split 
ecommerce (%) 

57

Etail 
Marketplace 
Classifieds 
Other 
Payments
Travel

Note
*Measured on an economic-interest basis.

We believe we are a useful 
global growth partner for 
founders, startups and other 
investors aspiring to make 
a difference and add value 
at all life stages

Our operating model is different – in our chosen 
markets, we create our own businesses or invest in 
early-stage companies, we take promising models and 
grow them quickly to scale, we evolve and grow 
companies already at scale, and we hold investments 
in listed companies with significant upside.

23

Naspers Limited integrated annual report 2017  Business model

Creating value for all stakeholders

T I V I T I E S )

C

G   A

D I N

D

OUR PURPOSE
We build leading companies that 
empower people and enrich 
communities.

UR VALU E-A

T (O

U
P
T
U
 O

WHAT WE DO
At heart, we’re entrepreneurs. 
We PUSH FOR PERFORMANCE 
in everything we do. We back local teams 
and learn from each other. We’re nimble 
and seize opportunities. We do the 
right thing.

FOCUS the portfolio around core 
leadership positions.

GROW by leveraging leadership 
positions, rolling out our most successful 
businesses to new, adjacent business 
models and expanding into new 
geographies.

TRANSFORM our portfolio by 
investing in new, disruptive platforms.

CUSTOMERS

Address real needs through 

interaction and research.

Measure: satisfaction.

MINIMISE IMPACT
Internet segment: stimulate buying and 
selling used or recycled goods in a paperless 
environment.
Reuse, recycle: 40% of paper waste at 
Novus delivered to Correll in bales 
for reuse.
Responsible sourcing.

INPUTS (OUR CAPITALS)

Financial
Providers of capital
Investments

Human
Employees

Social and relationship
Stakeholders: engagement, 
issues and feedback

Products and services
Ecommerce
Video entertainment
Media

Intellectual
Global platforms

Natural
Green buildings
Energy-saving initiatives

24

THE NASPERS GROUPNaspers Limited integrated annual report 2017  
                                                         
 
UR VALU E-A

T (O

U

P

T

U

 O

T I V I T I E S )

C

G   A

D I N

D

OUTCOMES  
(FOR OUR STAKEHOLDERS)

EMPLOYEES
9 000 people benefit from 
training – US$17.4m 
investment or 1.5% 
of total payroll.

 FINANCIAL IMPACT

US$2 746m 
trading profit

US$1 084m 
development 
spend

406 US cents  
core EPS 

 VALUE DISTRIBUTED

SHAREHOLDERS 
AND INVESTORS
Dividend per share: 580 SA cents.
Naspers share price has grown 
hundredfold since listing in 1994.

INDUSTRY
Leverage our global scale to 
ensure industry development 
considers and benefits all 
stakeholders.

REGULATORS
Engage with opinion formers and 
regulators to assist in developing policy 
that supports vibrant industries and 
benefits stakeholders.

We contributed over 

US$825m

(or as much as 22% of the total 
wealth we created) to local 
governments where we operate

We offer some

25 000

people across the globe 
a meaningful and rewarding place 
to put their talent to work

 SUSTAINABILITY IMPACT

Community initiatives
South Africa: Let’s Play Schools 
Physical Education challenge: 
650 schools and 601 000 
learners competed.

eMAG’s Aiming for the 
Olympiad benefits 3 200 
children in Romania.

India: OLX connects with 
its communities through 
programmes such as voluntary 
blood-donation camps, winter 
clothing donation and a school 
bag drive for underprivileged 
children.

Supporting 
sustainability 
campaign
A number of 
initiatives are 
supporting our 
sustainability 
campaign. 
MultiChoice 
City, the group’s 
newest building 
in Randburg, is 
our first building 
to be Green 
Star-rated.

25

Naspers Limited integrated annual report 2017   
                                                         
 
How we manage risk

In pursuing strategic opportunities and navigating related challenges, our philosophy 
is that managing risk is all about accepting risk in an intelligent manner, within the 
parameters approved by the board. Doing this well creates a competitive advantage 
and, ultimately, drives stakeholder value. As for the system of internal control, we 
acknowledge that no risk management system nor the combined assurance provided 
on risk levels and controls, gives us absolute certainty that we fully understand all risks 
or avoid any failure. We have experienced failures in the past and will likely face some 
misses in the future.

We therefore promote a culture where risk management is 
not seen as a separate process, but integrated into every-day 
management and good governance. The responsibility for 
managing risk lies with the owner of risk: in most cases 
operational management, assisted by the finance function and, 
where considered useful in our businesses, specialised risk 
management and risk support functions.

Our risk acceptance process focuses on the potential impact 
of a risk, using our risk management framework, relative to our 
perceived vulnerability to this risk. Likelihood of occurrence and 
speed of risk consequences materialising are taken into account. 
For risks we are not prepared to accept, we take action to reduce 
our vulnerability – dependent on the risk in various ways and to 
various extents. Wherever we find risk outside acceptable levels, 
we consider ways to avoid the risk altogether, eg by entering into 
exit strategies.

Our risk management framework, system and processes draw on 
internationally recognised best business practice and frameworks. 
We promote effective spreading of knowledge and learnings on 
issues and good management practice between businesses within 
the group.

The board is kept updated on key risks and any developments 
thereon and ensures that adequate levels of assurance are 
provided on the residual level of significant risks versus their set 
tolerance levels through a combination of internal sources and 
independent assurance providers, including internal and external 
auditors.

Considering our key risks, these may impact in some way on 
our ability to effectively and efficiently transform the capitals 
that we use into value for our stakeholders:

• Legislation and regulation
• Global market and political developments
• Currency fluctuations and repatriation of cash
• Funding

• Loss of key individuals

Financial

Human

• Risks of fraud and corruption and unethical business conduct

Social and relationship

• Competition and technological innovations
• Technical failures and information (cyber) security

Products and services

Intellectual

• Inefficient use of resources and avoidable waste

Natural

For a detailed review of Naspers’s material issues and how we manage these, refer to www.naspers.com.

26

THE NASPERS GROUPNaspers Limited integrated annual report 2017 Our operating environment

As a global group, Naspers is exposed to global 
factors. While this raises a spectrum of risks, 
equally it presents significant opportunities.

Snapshot of our key regions

Country

US

Europe

Emerging and developing Europe

Emerging markets

China

India

Russia

Brazil

South Africa

Sub-Saharan Africa

Source: International Monetary Fund.

Forecast growth (%)

2016

2017

2018

1.6

1.7

2.9

4.1

6.7

6.6

-0.6

-3.5

0.3

1.6

2.5

1.6

3.2

4.8

6.0

7.7

1.2

1.5

1.6

3.7

2.3

1.6

3.1

4.5

6.5

7.2

1.1

0.2

0.8

2.8

27

Naspers Limited integrated annual report 2017  Our operating environment (continued)

Global growth in 2016, projected to remain 
modest at some 3%, was the weakest since 
the 2008 and 2009 economic crisis. 
Economic activity is projected to pick 
up in 2017 and 2018 to 3.4% and 3.6% 
respectively, driven almost entirely by 
emerging-market and development 
economies.  This reflects the increasing 
weight in the world economy of large 
emerging-market economies, such as China 
and India, which are growing well above the 
world average. The pace of economic activity 
in advanced economies is projected to 
remain subdued in line with their diminished 
potential as populations age. 

Across the world, regulatory activity 
continues to increase as governments and 

regulators attempt to keep up with changes 
caused by innovation and disruption. The 
outcome of US elections, the vote for 
Brexit and a series of elections in Europe 
complicate analysis and add uncertainty. 

The time for innovations to reach most of 
the population in developed countries is 
getting shorter, penetration curves steeper 
and there are many more innovations in 
any given period.

Regulations and regulatory change potentially 
have the largest impact on our African 
video-entertainment businesses, but we 
expect increased regulation to affect our 
other businesses as well.

Technology trends
Technology is an essential part of our 
lives today, providing more freedom and 
choices. The pace of developing and 
adopting new technology is accelerating. 

The impact of technology on society as a 
whole has been mostly positive. Research 
shows that the use of technology has 
boosted incomes by 30% to 50%, across 
countries and income groups, especially 
in growth markets. China and India, in 
particular, have reaped significant returns 
in recent years, catapulting them into the 
rankings of the largest global economies.

Projected real GDP (US$ trillion) 1970

Projected real GDP (US$ trillion) 2030

4.8

S
U

1.9

n
a
p
a

J

1.5

y
n
a
m
r
e
G

1.0

e
c
n
a
r
F

1.0

K
U

1.0

l

y
a
t
I

0.8

a
i
s
s
u
R

0.5
a
d
a
n
a
C

0.4

l
i

z
a
r
B

0.5
n
a
p
S

i

Source: US Department of Agriculture.

23.9

18.8

S
U

i

a
n
h
C

7.3

i

a
d
n

I

6.5

n
a
p
a

J

4.3

y
n
a
m
r
e
G

3.8
K
U

3.5
e
c
n
a
r
F

3.2

l
i

z
a
r
B

2.3
y
a
t
I

l

2.5
a
d
a
n
a
C

Through technology, customer 
experiences have become increasingly 
important. Companies now have to 
consider how products and services 
enhance lifestyles and workflows. It is clear 
that mobile is the future of the internet. 
Just a decade ago no one had a 
smartphone – now there are 2.5bn 
smartphone users globally. With mobile 
use steadily overtaking PC use, the world 
is heading towards the 5bn smartphone-
user mark.

It is evident that the new mobile platform 
will be the basis for transforming many 
products, services and industries. Most 
industries are still in the early stages of 
disruption (particularly in our markets) 
and increasingly new industries 
(eg agriculture/food, health, education and 
finance) are now being targeted. With an 
accelerating mobile distribution platform 
into global consumer markets, exploding 
data availability and the presence of 
modular building blocks (open-source 

software code, application program 
interfaces (APIs), scalable cloud-computing 
infrastructure, and more), it has never 
been easier to launch a business quickly.

28

THE NASPERS GROUPNaspers Limited integrated annual report 2017 140

120

100

2 561
80

60

40

20

0

Online penetration (%, 2016)

12 224

80

50

i

g
n
g
a
s
s
e
M

80

15

g
n
i
t
e
k
c
T

i

90

15

s
b
o

j

–

s
d
e
i
f
i
s
s
a
C

l

70

40

l

a
t
n
o
z
i
r
o
h

–

s
d
e
i
f
i
s
s
a
C

l

70

60

60

5

s
t
n
e
m
y
a
P

35

h
c
e
t
h
t
l
a
e
H

60

20

s

w
e
n

–

i

a
d
e
M

70

15

i

g
n
k
n
a
b

l

a
t
i
g
D

i

30

l

a
c
i
t
r
e
v

–

s
d
e
i
f
i
s
s
a
C

l

60

10

n
o
i
t
a
d
o
m
o
c
c
a

d
n
a

s
t
h
g

i
l
f

–

l

e
v
a
r
T

50

45

40

5
o
e
d
V

i

5
y
r
e
v

i
l

e
d

d
o
o
F

i

5
x
a
t

–

t
r
o
p
s
n
a
r
T

35

10

s
n
o
p
u
o
C

35

5
y
r
e
v

i
l

e
d

l
i

e
m

-
t
s
a
L

30

15

n
o
i
t
a
d
o
m
o
c
c
a

–

l

e
v
a
r
T

30

5

i

s
e
c
v
r
e
s

d
n
a
m
e
d
-
n
O

25

5

s
u
b

–

t
r
o
p
s
n
a
r
T

l

20
1
a
c
i
t
r
e
v

–
C
2
B

15
5

s
e
c
n
a
t
t
i

m
e
R

5

1
h
c
e
t
u
d
E

l

10
5
a
r
e
n
e
g

–
C
2
B

10
2
g
n
d
n
e

i

l

r
e
m
u
s
n
o
C

Developed markets average

Emerging markets average

Note
Typically emerging markets at lower end of the range, with the exception of ticketing (eg movies), Classifieds – Vertical (eg cars), Healthtech and Media – Video.
Source: Businesswire, Chicago Tribune, eMarketer, Internetretailer, McK., BCG, Netscribes, Millennial, CSF’s EdTech, Holland Fintech, yourstory, A.T. Kearney, BI, Euromonitor, CBI, Telegraph, 
Reuters, globalwebindex, Nielsen, Deloitte, Redshift, eyefortravel, IJBM, Certify, rideshareapps. Inc42, ETOA, PEW, BBC, Technode, iResearch, ANI.

We aim to maintain a high-growth 
profile by honing in on opportunities 
presented by (1) technology disruption 
in various industries in combination 
with (2) the economic catch-up effect 
in high-growth markets.

The next wave of technological 
innovations, specifically machine 
learning (ML) and artificial intelligence 
(AI), is upon us. AI introduces the ability 
to perform complex tasks that only 
people could once do, but at a scale 

that people would never be able to. It 
is the new battlefield with data as the 
new ‘oil’. AI is quickly developing into a 
critical enabling technology that will run 
like a thread through most 
developments.

29

Naspers Limited integrated annual report 2017   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chair and chief executive’s report

Our integrated annual report 

for the year to 31 March 2017 

reflects another solid 

performance against a volatile 

macroeconomic backdrop. 

Overview
Naspers continues to generate long-term 
value for shareholders and other 
stakeholders alike. Around the world, our 
stakeholders benefit from our 
contributions to local economies, 
responsible citizenship initiatives and 
shareholdings in Naspers or its 
subsidiaries. For example, through 
the eMAG Foundation and Let’s Play 
projects alone, we reach in excess of 
600 000 young people in Europe and 
South Africa. 

Group performance 
Naspers delivered a solid performance 
in the review period, despite economic 
volatility in several of our operating 
regions. Our focus in recent years on 
mitigating risk by diversifying 
geographically and by segment is paying 
off, for example: over 80% of our 
revenue is now sourced internationally, 
on an economic-interest basis. We have 
also expanded our revenue base, with 
73% of group revenues attributable 
to internet operations.

“While our 
international internet 
ventures scaled pretty 
well, our African 
video-entertainment 
business bore the 
brunt of falling 
currencies.”

Koos Bekker
Chair

30

THE NASPERS GROUPNaspers Limited integrated annual report 2017 “Our teams have made 
meaningful progress 
in building the global 
customer propositions 
of the future.”

Bob van Dijk
Chief executive

Core headline earnings, which we 
consider a reliable indicator of 
sustainable earnings, grew 41% to 
US$1.75bn. Consolidated development 
spend was up 22% to US$861m.

Taking a ten-year view, we have grown 
segment revenues at a compound 
annual rate of around 19%, and trading 
profits at 17%. Since listing in 1994, our 
market capitalisation has grown from 
US$622m (R2.3bn) to US$74.4bn 
(R1.0 trillion) at year-end.

We summarise segmental performance 
to give readers an understanding of the 
components of our group, with detailed 
operational reviews from page 63:

Internet (includes our ecommerce 
activities and listed internet 
investments): Strong growth from 
Tencent and our ecommerce businesses 
produced revenues of US$10.6bn, up 
29% (41%) year on year. Trading profit 
was 52% (65%) higher at US$2.5bn. 
Notably, Naspers now has one of the 
largest mobile audiences in the world 
and over 20 profitable businesses in 
our ecommerce segment.

Video entertainment: Revenues of 
US$3.4bn were down marginally year 
on year, despite the protracted 
weakness of currencies in our main 
markets. A value strategy saw the total 
customer base rise by 1.5m to 11.9m 

households at year-end, compared to 
growth of only 185 000 in the prior 
year. Our focus remains on expanding 
the subscriber base, reducing costs by 
monitoring content performance as 
well as rightsizing the business and its 
operational activities.

Media: Sectoral and macroeconomic 
headwinds continued to depress 
Media24’s topline growth, with revenues 
down 3% (1%) to US$588m, while 
trading profit dropped 34% (34%) to 
US$19m. New digital and ecommerce 
initiatives delivered satisfactory topline 
growth of 14% (16%).

31

Naspers Limited integrated annual report 2017  Chair and chief executive’s report 

(continued)

on accelerating the growth of letgo 
(classifieds), video entertainment and our 
online travel business in India. 

Through Naspers Ventures, we are looking 
for the group’s next phase of growth. 
We invested US$130m during the year 
in technology segments that meet our 
criteria, including education (Codecademy, 
Brainly and Udemy) and agriculture 
(FarmLogs). These are detailed on 
pages 58 and 66.

Global trends and impacts
Naspers operates in a world where 
the needs, values and aspirations of the 
so-called millennial generation have 
redefined the norm. As the pace of 
adopting new technologies accelerates, so 
does the importance of innovation. 
Invention is no longer a ‘nice to have’.

Mobile is undoubtedly the present of the 
internet. It is already the primary platform 
to transform many products, services 
and industries. We focus on mobile-first 
products and technology relevant to our 
markets and businesses.

The next wave of technological innovation 
will be shaped by machine learning and 
artificial intelligence, enabling technologies 
that will permeate every development. 

Please refer to page 28 for a more 
detailed discussion on global trends and 
their impacts. 

Areas of growth
In line with our focus on capital allocation 
and returns, we disposed of Allegro and 
Ceneo (marketplaces), Netretail (online 
retail and ecommerce) and Heureka 
(online comparison shopping). We also 
merged our Indian online travel business, 
ibibo, with MakeMyTrip, retaining a 40% 
(fully diluted) interest in the merged 
business. The acquisition and integration of 
Citrus Pay consolidated PayU’s position in 

India and will allow it to increase its 
vertical market leadership in the airline 
and telecoms industries. More recently, 
we strengthened our online food-delivery 
portfolio by investing in Delivery Hero, 
the largest online food-delivery company 
(by orders) globally.

Our consolidated development spend 
was US$861m, up 22% (13%) on the 
prior year. Almost half was focused 

Revenue (US$’m)

5 780

7 071

8 533

9 919

11 541 12 224

14 562

3 473

4 340

3 065

2 561
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Trading profit (US$’m)

1 507

1 659

1 536

1 901

2 246

2 746

769

1 058

1 372

664

559
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Notes
All numbers on an economic-interest basis.
Information presented above for periods before the 2014 financial year has been translated to US dollar using the 
average exchange rates prevailing over the relevant financial year.

32

THE NASPERS GROUPNaspers Limited integrated annual report 2017 Increased focus on people 
and skills
As technology drives changes in our 
operating environment, we need to 
adapt in many ways. One is through the 
strength of our balance sheet to fund 
the required investment and the skills of 
our people for the innovation that will 
keep us ahead. 

We especially focus on attracting talent 
– especially in the fields of ecommerce, 
technology and engineering – and 
creating a meaningful place to work. 
During the year, 9 000 people benefited 
from training at all levels, with some 
1.5% of total payroll committed to 
training and development.

Equally, performance dictates how 
we reward our people and our aim 
is to balance cost, competitiveness 
and incentive. 

At executive level, short-term incentives 
are linked to financial and operational 
performance, including non-financial 
indicators. To align executive interests 
with those of our shareholders, 
long-term incentives are based on share 
options and appreciation rights schemes 
that reward value creation above and 
beyond present share values. Please 
refer to the section on our people 
(page 73) and the remuneration report 
(page 93) for more details. 

Governance
As a multinational group, our risks 
differ by jurisdiction (refer to risk 
management section, page 26). The 
board conducts the group’s business 
with integrity, applying appropriate 
corporate governance policies. 
Independently managed subsidiaries 
apply suitable governance practices, 
including via their board committees. 
A disciplined reporting structure to 
the Naspers board apply, and the 
group has a legal compliance 
programme, detailed in the full 
governance report 
. Strategies 
and business plans for financial and 
non-financial elements of operations 
are regularly reviewed.

Compliance with the Listings 
Requirements of the JSE Limited (JSE), 
London Stock Exchange (LSE) and Irish 
Stock Exchange (ISE) is monitored 
by the audit and risk committees of 
the board.

We continually evaluate areas where 
governance can be improved. This is 
detailed in our application of King III in 
the governance frameworks of Naspers, 
MultiChoice and Media24 in the full 
governance report 

.

33

Naspers Limited integrated annual report 2017  Chair and chief executive’s report 

(continued)

Board changes
Guijin Liu and Hendrik du Toit were 
appointed independent non-executive 
directors in the prior reporting period. 
Both have made useful contributions 
to our board deliberations during their 
first year.

On 21 April 2017, after year-end, 
Emilie Choi was appointed an 
independent non-executive director. 
Emilie is an experienced consumer 
internet, media, and mergers and 
acquisitions executive. Her curriculum 
vitae is on page 37.

In terms of our memorandum of 
incorporation, one third of non-executive 
directors retire annually and 
reappointment is not automatic. 
Koos Bekker, Rachel Jafta, Steve Pacak, 
Fred Phaswana and Ben van der Ross 
retire by rotation at the annual general 
meeting and, being eligible, offer 
themselves for re-election. At the annual 
general meeting, shareholders will be 
asked to confirm Emilie’s appointment 
and to consider the re-election of these 
directors (see notice on page 114).

Members of the audit committee are 
Don Eriksson, Ben van der Ross and 
Rachel Jafta. The board recommends 
shareholders reappoint them as audit 
committee members.

In compliance with the Companies Act, 
shareholders will be asked to consider 
these proposals at the annual general 
meeting. Directors’ curricula vitae are 
available on the corporate website 

.

Our board members provided valuable 
guidance and scrutiny during the year. 
We appreciate the leadership of our top 
executives under Bob van Dijk and the 
contributions of our many dedicated 
people worldwide. Also the support 
of our valued partners, suppliers and 
government bodies in numerous 
countries.

34

THE NASPERS GROUPNaspers Limited integrated annual report 2017 Managing sustainability
Naspers invests in creating useful 
products and services for customers 
that, in time, will generate a sustainable 
return to investors and benefit our 
stakeholders. We are equally mindful 
of our obligations as a responsible 
corporate citizen to respect the natural 
environment and limit our impact as 
much as possible.

In addition to a structured approach to 
our sustainability strategy, detailed on 
page 72, our governance model and 
ethical principles are communicated 
throughout the group.

In our social interactions, we focus 
on challenges such as education, skills 
development and environmental 
sustainability. Our aim is to improve the 
living conditions of our employees, their 
families and the communities in which 
we operate, ultimately balancing profit, 
people and our planet.

Dividend
The board recommends that the annual 
gross dividend be increased by 12% to 
580 SA cents (previously 520 SA cents) 
per listed N ordinary share, and 
116 SA cents (previously 104 SA cents) 
per unlisted A ordinary share. 

Outlook
Naspers faces fiercer competition 
from massive US technology operators 
as we grow our internet and video-
entertainment businesses.

Foreign exchange movements have 
hurt the video-entertainment segment 
as customers around Africa pay 
subscriptions in local currencies, while 
many costs are charged in US dollars. 
Slowing economic growth in South 
Africa and tougher international 
competition all will play a part in the 
group’s financial performance. Naspers 
will respond through continued 
innovation and transforming existing 

businesses while investing in ventures 
with the potential to fuel the next wave 
of growth.

We will further scale our ecommerce 
businesses to drive profitability and cash 
generation. The focus for our more 
mature sectors – media and video 
entertainment – will be on managing 
macroeconomic and sectoral 
headwinds through ongoing cost 
containment so as to ensure sustained 
profitability. 

Koos Bekker 
Chair 

Bob van Dijk
Chief executive 

23 June 2017

35

Naspers Limited integrated annual report 2017  Our board

 Executive   

 Non-executive   

 Independent non-executive

Koos Bekker
Chair
Koos (64) led the founding team of 
the M-Net/MultiChoice pay-television 
business in 1985.

E

H

N

Fred Phaswana
Lead director
Fred (73) is the retired 
chair of the Standard 
Bank Group.

E

H

N

Rachel Jafta
Rachel (56) is 
a professor of 
economics at 
Stellenbosch 
University.

A

R

H

N

S

Don Eriksson
Don Eriksson (72) is a 
chartered accountant 
(SA) and honorary life 
member of the Institute 
of Directors of Southern 
Africa (IoDSA).

A

R

S

Debra Meyer
Debra (50) is executive  
dean of the faculty of science at the 
University of Johannesburg.

S

For detailed 
biographies  
of the board go to  
www.naspers.com

Bob van Dijk
Chief executive
Bob (44) was appointed 
chief executive in 
April 2014, bringing 
extensive ecommerce 
expertise to the group.

E

R

S

Basil Sgourdos
Group chief 
financial 
officer
Basil (47) was 
appointed to this 
role in July 2014 and 
has been with the group 
for 22 years in related 
positions.

E

R

S

Mark Sorour
Group chief 
investment officer
Mark (55) was 
appointed to this position 
in January 2015, and has 
extensive experience in 
investment activities.

36

THE NASPERS GROUPNaspers Limited integrated annual report 2017 The group uses independent external advisers to monitor regulatory 
developments, locally and internationally, to enable management 
to make recommendations to the Naspers board on matters of 
corporate governance.

Ben van der Ross
Ben (69) is an admitted attorney. He 
serves on the boards of several listed 
companies.

A

R

Emilie Choi(1)
Emilie (38) has an extensive 
track record in the internet and 
entertainment industry. She 
is LinkedIn’s vice president of 
corporate development.

R

Craig Enenstein
Craig (48) is CEO of 
Corridor Capital, 
an operationally 
intensive private 
equity firm.

Steve Pacak
Steve (62) is 
a chartered 
accountant 
(SA), who 
began his 
career with 
Naspers at 
M-Net in 1998.

E

R

Roberto  
Oliveira de Lima
Roberto (66) from 
Brazil is a board 
member of Telefônica 
Brasil.

Note
(1)Appointed 21 April 2017.

Nolo Letele
Nolo (67) joined M-Net in 1990 and 
pioneered MultiChoice’s expansion 
outside South Africa.

S

Cobus Stofberg
Cobus (66) was a 
founder member of 
M-Net in 1986, and chief 
executive of the 
MIH group from 
1997 to 2011.

H

N

(alternate)

Hendrik du Toit
Hendrik (55) 
is CEO of 
Investec Asset 
Management 
and a director 
of Investec 
plc and 
Investec Limited.

Guijin Liu
Guijin (71) graduated 
from Beijing 
University of Foreign 
Studies in 1971. He 
is experienced in 
international affairs 
between China and the 
developing world.

A

Audit 
committee

R

Risk  
committee

H Human resources 
and remuneration 
committee

N Nomination 
committee

S

Social and ethics 
committee

E

Executive 
committee

37

Page headerCOPY TO BE SUPPLIEDNaspers Limited integrated annual report 2017  Category

Non-executive

Independent 
non-executive

Independent 
non-executive

Independent 
non-executive

Independent 
non-executive

Independent 
non-executive

Independent 
non-executive

Executive

Independent 
non-executive

Independent 
non-executive

Non-executive

Independent 
non-executive

Executive

Executive

Non-executive

Executive

Independent 
non-executive

5

6

6

5

6

6

6

5

6

5

6

6

5

6

6

Date first appointed 
in current position

17 April 2015

21 April 2017

Date last appointed

28 August 2015

21 April 2017

Six board meetings were 
held during the year.
Attendance:

6

Not applicable

Our board (continued)

Attendance at board meetings

J P Bekker(3)

E M Choi(1)

H J du Toit

1 April 2016

1 April 2016

C L Enenstein

16 October 2013

28 August 2015

D G Eriksson

16 October 2013

28 August 2015

G Liu

1 April 2016

1 April 2016

R C C Jafta 

23 October 2003

29 August 2014

F L N Letele(2)

D Meyer

22 November 2013

26 August 2016

25 November 2009

26 August 2016

R Oliveira de Lima

16 October 2013

26 August 2016

S J Z Pacak(3)

T M F Phaswana(3) 

15 January 2015

23 October 2003

28 August 2015

28 August 2015

M R Sorour

V Sgourdos(3)

J D T Stofberg

B van Dijk(3)

15 January 2015

1 July 2014

16 October 2013

1 April 2014

B J van der Ross

12 February 1999

28 August 2015

29 August 2014

26 August 2016

29 August 2014

28 August 2015

Notes
(1) Appointed 21 April 2017.
(2) Appointed 22 March 2017 as acting chief executive of the MultiChoice South Africa group.
(3) Members of the executive committee. No meetings were held during the year.

38

THE NASPERS GROUPNaspers Limited integrated annual report 2017 Review of our 
performance

39

Naspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital

Financial review

IFRS operating losses were higher at 
US$360m, mainly due to the effects of 
currency weakness and higher content 
costs in the video-entertainment segment.

The group’s share of equity-accounted 
results increased 42% year on year to 
US$1.8bn. This includes once-off gains 
of US$381m and impairment losses of 
US$268m recognised by associates and 
joint ventures. The contribution to core 
headline earnings by associates and joint 
ventures was up 50% to US$2.4bn after 
adjusting for these non-recurring items.

Net interest expense on borrowings was 
down 17% to US$142m, due to lower 
utilisation of credit facilities and, to a lesser 
extent, cash retained from the US$3.2bn 
Allegro disposal. Consequently, the group 
had a net cash balance of US$1.1bn at 
year-end.

The combination of higher development 
spend and lower profit contribution from 
the video-entertainment business resulted 
in consolidated free cash outflow of 
US$125m. These effects were partially 
offset by higher dividend income from 
Tencent and improved working capital.

Dividend
The board recommends that the annual 
gross dividend be increased by 12% to 
580 SA cents (previously 520 SA cents) 
per listed N ordinary share, and 116 SA 
cents (previously 104 SA cents) per 
unlisted A ordinary share. If confirmed by 
shareholders at the annual general 
meeting on Friday 25 August 2017, 
dividends will be payable to shareholders 
recorded in the books on Friday 
15 September 2017. It will be paid on 

Monday 18 September 2017. The last date 
to trade cum dividend will be on Tuesday 
12 September 2017 (shares therefore to 
trade ex dividend from Wednesday 
13 September 2017). Share certificates 
may not be dematerialised or 
rematerialised between Wednesday 
13 September 2017 and Friday 
15 September 2017, both dates inclusive. 
The dividend will be declared from 
income reserves. It will be subject to the 
dividend tax rate of 20% (previously 15%), 
yielding a net dividend of 464 SA cents 
per listed N ordinary share and 93 SA 
cents per unlisted A ordinary share to 
those shareholders not exempt from 
paying dividend tax. Such dividend tax will 
amount to 116 SA cents per listed 
N ordinary share and 23 SA cents 
per unlisted A ordinary share. The issued 
ordinary share capital as at 23 June 2017 
was 438 265 253 N ordinary shares and 
907 128 A ordinary shares. The company’s 
income tax reference number is 
9550138714.

Significant acquisitions
Details of significant acquisitions appear 
in the summarised consolidated annual 
financial statements under “Business 
combinations, other acquisitions and 
disposals” (page 57).

Summarised consolidated annual 
financial statements
The summarised consolidated annual 
financial statements appear on pages 42 
to 62 of this report. The complete 
consolidated annual financial statements 
for the year ended 31 March 2017 are 
on our website, www.naspers.com. 

On the back of Tencent’s and 
ecommerce’s contributions, group 
revenue, measured on an economic-
interest basis, grew 19% to US$14.6bn 
(or 29% measured in local currency and 
adjusted for acquisitions and disposals).
Consolidated revenue (thus excluding 
equity-accounted companies) increased 
3% (13%), mainly due to strong 
performances by the ecommerce 
businesses that grew 11% (32%). 
Significant disposals during the year, 
notably the Allegro business in Poland and 
Czech ecommerce units Netretail and 
Heureka, reduced revenues. In addition, 
the merger of the online travel business, 
ibibo, with MakeMyTrip in January 2017 
resulted in the group’s travel investment 
no longer being consolidated. From the 
2018 financial year, the group will equity 
account for its share of the results of 
MakeMyTrip, given its 40% shareholding 
in the merged business.

Consolidated development spend was 
up 22% (13%) to US$861m as letgo, 
Showmax and the travel business 
accelerated their growth. The total 
aggregate development spend on these 
businesses was US$427m. Excluding 
the stepped-up investment in these 
businesses, development spend decreased 
by 16% as several ecommerce businesses, 
including classifieds and the B2C 
operations, improved profitability.

Group trading profit, measured on an 
economic-interest basis, rose 22% (37%) 
to US$2.7bn. This was driven by strong 
growth from Tencent as well as 
contracting trading losses in the B2C 
business, offset by higher development 
spend and an operating loss from the 
sub-Saharan African video-entertainment 
business. 

40

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Five-year review

2017
US$’m

2016
US$’m

2015
US$’m

2014
US$’m

2013(2)

US$’m

14 562
2 746

Income statement items, including equity-accounted 
investments on an economic-interest basis
Revenue
Trading profit
Statement of financial position on a consolidated basis
Total assets
Total equity
Total liabilities
Other information
Development spend(1)
Core headline earnings per share (US cents) 
Dividend per N ordinary share (SA cents) (proposed)
Weighted average number of N ordinary shares (’000)
Notes
(1) Including associates and joint ventures on a proportionate basis.
(2) Translated from SA rand into US dollar at the average exchange rate for the relevant year.

1 084
406
580
431 207

21 930
15 361
6 569

12 224 
2 246

16 723
10 654
6 069

961
298
520
417 575

11 541
1 901

12 936
6 903
6 033

953
255
470
403 576

9 919
1 536

12 213
6 477
5 736

781
216
425
395 078

8 976
1 675

11 180
6 047
5 133

503
259
385
385 064

41

Naspers Limited integrated annual report 2017  Summarised consolidated annual financial statements

Contents
Statement of responsibility by the board of directors
Independent auditor’s report on the summarised consolidated financial statements
Basis of presentation and accounting policies
Segmental review
Reconciliation of trading (loss)/profit to operating loss
Summarised consolidated income statement
Summarised consolidated statement of comprehensive income
Summarised consolidated statement of changes in equity
Summarised consolidated statement of financial position
Summarised consolidated statement of cash flows
Headline and core headline earnings
Supplementary information

Disposal groups classified as held for sale
Business combinations, other acquisitions and disposals
Financial instruments
Related party transactions and balances
Events after the reporting period
Pro forma financial information

43
44
45
46
46
47
48
49
50
51
52
53
56
57
58
60
60
60

42

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Statement of responsibility by the board of directors
for the year ended 31 March 2017

The summarised consolidated annual financial statements of the group are the responsibility of the directors of Naspers Limited. 
In discharging this responsibility they rely on the management of the group to prepare the consolidated annual financial 
statements, separately available on www.naspers.com 
and the Companies Act No 71 of 2008. The summarised consolidated annual financial statements include amounts based on 
judgements and estimates made by management. The information given is comprehensive and presented in a responsible manner.

, in accordance with International Financial Reporting Standards (IFRS) 

The directors accept responsibility for the preparation, integrity and fair presentation of the summarised consolidated annual 
financial statements and are satisfied that the systems and internal financial controls implemented by management are effective.

The directors believe that the company and group have adequate resources to continue operations as a going concern in the 
foreseeable future, based on forecasts and available cash resources. The summarised consolidated annual financial statements 
support the viability of the company and the group. The preparation of the financial results was supervised by the financial 
director, Basil Sgourdos CA(SA).

The independent auditing firm PricewaterhouseCoopers Inc., which was given unrestricted access to all financial records and 
related data, including minutes of all meetings of shareholders, the board of directors and committees of the board, has audited 
the consolidated annual financial statements from which the summarised consolidated annual financial statements were derived. 
The directors believe that representations made to the independent auditor during their audit were valid and appropriate. 
PricewaterhouseCoopers Inc.’s audit report is presented on page 44.

The summarised consolidated annual financial statements were approved by the board of directors on 23 June 2017 and 
are signed on its behalf by:

Koos Bekker 
Chair 

23 June 2017

Bob van Dijk
Chief executive

43

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Independent auditor’s report 
on the summary consolidated financial statements
to the shareholders of Naspers Limited

Opinion
The summary consolidated financial statements of Naspers Limited set out on pages 45 to 60 of the integrated annual report, which 
comprise the summary consolidated statement of financial position as at 31 March 2017, the summary consolidated income statement, 
and statements of comprehensive income, changes in equity and cash flows for the year then ended, and related notes, are derived from 
the audited consolidated financial statements of Naspers Limited for the year ended 31 March 2017.

In our opinion, the accompanying summary consolidated financial statements are consistent, in all material respects, with the audited 
consolidated financial statements, in accordance with the JSE Limited’s (JSE) Listings Requirements for summary financial statements, as 
set out in “Basis of preparation and accounting policies” to the summary consolidated financial statements, and the requirements of the 
Companies Act of South Africa as applicable to summary financial statements.

Summary consolidated financial statements
The summary consolidated financial statements do not contain all the disclosures required by International Financial Reporting Standards 
and the requirements of the Companies Act of South Africa as applicable to annual financial statements. Reading the summary 
consolidated financial statements and the auditor’s report thereon, therefore, is not a substitute for reading the audited consolidated 
financial statements and the auditor’s report thereon. 

The audited consolidated financial statements and our report thereon
We expressed an unmodified audit opinion on the audited consolidated financial statements in our report dated 23 June 2017. That 
report also includes communication of key audit matters. Key audit matters are those matters that, in our professional judgement, 
were of most significance in our audit of the consolidated financial statements of the current period.

Directors’ responsibility for the summary consolidated financial statements
The directors are responsible for the preparation of the summary consolidated financial statements in accordance with the 
requirements of the JSE’s Requirements for summary financial statements, as set out in “Basis of preparation and accounting policies” to 
the summary consolidated financial statements, and the requirements of the Companies Act of South Africa as applicable to summary 
financial statements. 

Auditor’s responsibility
Our responsibility is to express an opinion on whether the summary consolidated financial statements are consistent, in all material 
respects, with the audited consolidated financial statements based on our procedures, which were conducted in accordance with 
International Standard on Auditing (ISA) 810 (Revised), Engagements to Report on Summary Financial Statements.

PricewaterhouseCoopers Inc. 
Director: Brendan Deegan
Registered auditor 

Cape Town
23 June 2017

44

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Basis of presentation and accounting policies
for the year ended 31 March 2017

The summarised consolidated financial results for the year ended 31 March 2017 are prepared in accordance with the JSE 
Limited (JSE) Listings Requirements (the Listings Requirements) relevant to summarised financial statements and the provisions 
of the Companies Act No 71 of 2008. The Listings Requirements require summary financial statements to be prepared in 
accordance with the framework concepts, the measurement and recognition requirements of International Financial Reporting 
Standards (IFRS), the SAICA Financial Reporting Guides as issued by the Accounting Practices Committee, and Financial 
Pronouncements as issued by the Financial Reporting Standards Council, and to also, as a minimum, contain the information 
required by IAS 34 Interim Financial Reporting. The summarised consolidated financial results do not include all the disclosures 
required for complete annual financial statements prepared in accordance with IFRS as issued by the International Accounting 
Standards Board (IASB). The accounting policies applied in the preparation of the consolidated annual financial statements from 
which the summarised consolidated financial results were derived, are consistent with those applied in the previous consolidated 
annual financial statements.

The group has adopted all new and amended accounting pronouncements issued by the IASB that are effective for financial 
years commencing 1 April 2016. None of the new or amended accounting pronouncements that are effective for the financial 
year commencing 1 April 2016 had a material impact on the group. 

The group’s reportable segments reflect the components of the group, which are regularly reviewed by the chief executive 
officer and other senior executives who make strategic decisions. The group proportionately consolidates its share of the results 
of its associates and joint ventures in its reportable segments. 

Trading profit excludes amortisation of intangible assets (other than software), equity-settled share-based payment expenses 
relating to transactions to be settled through the issuance of treasury shares, retention option expenses and other gains/losses, 
but includes the finance cost on transponder leases.

Core headline earnings exclude once-off and non-operating items. We believe it is a useful measure of the group’s sustainable 
operating performance. However, this is not a defined term under IFRS and may not be comparable with similarly titled 
measures reported by other companies.

45

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Segmental review
for the year ended 31 March

Internet
– Ecommerce
– Tencent
– Mail.ru

Video entertainment
Media
Corporate services
Intersegmental

Economic interest
Less: Equity-accounted 
investments
Consolidated

2017
US$’m

10 621
2 929
7 506
186

3 401
588
2
(50)

8 237
2 647
5 417
173

3 413
608
1
(35)

14 562

12 224

(8 464)

6 098

(6 294)

5 930

Revenue
31 March

EBITDA(1)
31 March

Trading profit
31 March

2016
US$’m

%
change

2017
US$’m

2016
US$’m

%
change

2017
US$’m

2016
US$’m

%
change

29
11
39
8

–
(3)
100
(43)

19

(34)

3

2 706
(682)
3 312
76

520
40
(14)
–

1 845
(648)
2 415
78

799
52
(12)
–

3 252

2 684

(3 180)

(2 261)

72

423

47
(5)
37
(3)

(35)
(23)
(17)

21

(41)

(83)

2 454
(731)
3 125
60

287
19
(14)
–

1 619
(693)
2 246
66

610
29
(12)
–

2 746

2 246

52
(5)
39
(9)

(53)
(34)
(17)

22

(2 960)

(2 067)

(214)

179

(43)

(220)

Note
(1) EBITDA refers to earnings before interest, taxation, depreciation and amortisation.

Reconciliation of trading (loss)/profit to operating loss
for the year ended 31 March

Trading (loss)/profit
Finance cost on transponder leases
Amortisation of other intangible assets
Other (losses)/gains – net
Retention option expense
Share-based incentives settled in treasury shares

Operating loss

Note
For a reconciliation of operating loss to profit before taxation, refer to the summarised consolidated income statement.

2017
US$’m

2016
US$’m

(214)
46
(99)
(57)
(1)
(35)

(360)

179
33
(68)
(292)
(2)
(27)

(177)

46

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Summarised consolidated income statement
for the year ended 31 March

Revenue
Cost of providing services and sale of goods
Selling, general and administration expenses
Other (losses)/gains – net
Operating loss
Interest received
Interest paid
Other finance (costs)/income – net
Share of equity-accounted results
Impairment of equity-accounted investments
Dilution (losses)/gains on equity-accounted investments
Gains on acquisitions and disposals
Profit before taxation
Taxation
Profit for the year

Attributable to:
Equity holders of the group
Non-controlling interest

Core headline earnings for the year (US$’m)
Core headline earnings per N ordinary share (US cents)
Fully diluted core headline earnings per N ordinary share (US cents)
Headline earnings for the year (US$’m)
Headline earnings per N ordinary share (US cents)
Fully diluted headline earnings per N ordinary share (US cents)
Earnings per N ordinary share (US cents)
Fully diluted earnings per N ordinary share (US cents)
Net number of shares issued (’000)
– At year-end
– Weighted average for the year
– Fully diluted weighted average

2017
US$’m

6 098
(3 574)
(2 827)
(57)

(360)
70
(278)
(259)
1 829
–
(119)
2 169

3 052
(244)

2 808

2 921
(113)

2 808

1 752
406
399
772
179
173
677
670

2016
US$’m

5 930
(3 392)
(2 423)
(292)

(177)
40
(292)
(100)
1 289
(55)
104
452

1 261
(260)

1 001

994
7

1 001

1 246
298
292
701
168
162
238
232

%
change

3

(>100)

142

181

41
36
37
10
7
7
185
189

431 540
431 207
432 684

431 085
417 575
419 208

47

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Summarised consolidated statement of comprehensive income
for the year ended 31 March

Profit for the year
Total other comprehensive income, net of tax, for the year(1)
Translation of foreign operations(2)
Net fair value (losses)/gains
Cash flow hedges
Share of other comprehensive income and reserves of equity-accounted investments
Tax on other comprehensive income

Total comprehensive income for the year

Attributable to:
Equity holders of the group
Non-controlling interest

2017
US$’m

2016
US$’m

2 808
1 545
326
(1)
(85)
1 293
12

4 353

4 492
(139)

4 353

1 001
374
(309)
11
42
633
(3)

1 375

1 406
(31)

1 375

Notes
(1)  These components of other comprehensive income may subsequently be reclassified to profit or loss except for gains of US$292m (2016: US$387m) included in the “Share of other 

comprehensive income and reserves of equity-accounted investments”.

(2)  The movement on the foreign currency translation reserve for the year relates primarily to the effects of foreign exchange rate fluctuations related to the group’s net investments in 

its foreign operations.

48

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Summarised consolidated statement of changes in equity
for the year ended 31 March

Balance at the beginning of the year
Changes in share capital and premium
Movement in treasury shares
Share capital and premium issued
Changes in reserves
Total comprehensive income for the year
Movement in share-based compensation reserve
Movement in existing control business combination reserve
Direct retained earnings and other movements
Dividends paid to Naspers shareholders
Changes in non-controlling interest
Total comprehensive income for the year
Dividends paid to non-controlling shareholders
Movement in non-controlling interest in reserves
Balance at the end of the year

Comprising:
Share capital and premium
Retained earnings
Share-based compensation reserve
Existing control business combination reserve
Hedging reserve
Valuation reserve
Foreign currency translation reserve
Non-controlling interest
Total

2017
US$’m

10 654

(77)
56

4 492
(376)
47
720
(158)

(139)
(116)
258

2016
US$’m

6 903

(68)
2 300

1 406
120
9
–
(161)

(31)
(125)
301

15 361

10 654

4 944
9 496
1 147
(137)
(30)
1 387
(1 849)
403

15 361

4 965
6 110
1 231
(184)
35
573
(2 476)
400

10 654

49

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Summarised consolidated statement of financial position
as at 31 March

ASSETS
Non-current assets

Property, plant and equipment
Goodwill
Other intangible assets
Investments in associates
Investments in joint ventures
Other investments and loans
Other receivables
Derivative financial instruments
Deferred taxation
Current assets

Inventory
Programme and film rights
Trade receivables
Other receivables and loans
Derivative financial instruments
Cash and cash equivalents

Assets classified as held for sale

Total assets

EQUITY AND LIABILITIES
Share capital and reserves

Share capital and premium
Other reserves
Retained earnings
Non-controlling shareholders’ interest
Total equity
Non-current liabilities

Capitalised finance leases
Liabilities  – interest-bearing

– non-interest-bearing

Other non-current liabilities
Post-employment medical liability
Derivative financial instruments
Deferred taxation
Current liabilities

Current portion of long-term debt
Trade payables
Accrued expenses and other current liabilities
Derivative financial instruments
Bank overdrafts and call loans

Liabilities classified as held for sale

Total equity and liabilities

Net asset value per N ordinary share (US cents)

50

2017
US$’m

16 291
1 638
2 442
1 104
10 784
79
82
32
2
128
5 639
154
193
420
456
6
4 007
5 236
403

21 930

14 958
4 944
518
9 496
403
15 361
3 641
1 142
2 198
9
–
14
13
265
2 928
915
487
1 333
119
4
2 858
70

21 930
3 466

2016
US$’m

13 486
1 443
2 818
1 190
7 625
218
57
20
–
115
3 237
194
160
393
491
59
1 714
3 011
226

16 723

10 254
4 965
(821)
6 110
400
10 654
4 023
771
2 922
8
3
13
20
286
2 046
227
437
1 253
31
1
1 949
97

16 723
2 379

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017  
Review of our performance 

against our six types of capital (continued)
Summarised consolidated statement of cash flows
for the year ended 31 March

Cash flows from operating activities
Cash generated from operating activities
Interest income received
Dividends received from investments and equity-accounted companies
Interest costs paid
Taxation paid
Net cash (utilised in)/generated from operating activities

Cash flows from investing activities
Acquisitions and disposals of tangible and intangible assets
Acquisitions of subsidiaries, associates and joint ventures
Disposals of subsidiaries, associates and joint ventures
Cash movement in other investments and loans
Net cash generated from/(utilised in) investing activities

Cash flows from financing activities
Proceeds from issue of share capital
Proceeds from long- and short-term loans raised
Repayments of long- and short-term loans
Outflow from share-based compensation transactions
Dividends paid by the holding company and its subsidiaries
Other movements resulting from financing activities
Net cash (utilised in)/generated from financing activities

Net movement in cash and cash equivalents
Foreign exchange translation adjustments on cash and cash equivalents
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents classified as held for sale
Cash and cash equivalents at the end of the year

2017
US$’m

2016
US$’m

294
63
193
(257)
(333)

(40)

(173)
(397)
3 383
1

2 814

–
584
(602)
(36)
(281)
(76)

(411)

2 363
(50)
1 713
(23)

4 003

454
46
146
(246)
(322)

78

(228)
(1 426)
289
(19)

(1 384)

2 470
2 000
(2 270)
(13)
(254)
(41)

1 892

586
(73)
1 200
–

1 713

51

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Headline and core headline earnings

Net profit attributable to shareholders
Adjusted for:
– insurance proceeds
– impairment of property, plant and equipment and other assets
– impairment of goodwill and other intangible assets
– loss on sale of assets
–  loss on remeasurement of disposal groups classified as held for sale to  

fair value less costs of disposal

– gains on acquisitions and disposals of investments
– remeasurement of previously held interest
– dilution losses/(gains) on equity-accounted investments
– remeasurements included in equity-accounted earnings
– impairment of equity-accounted investments

Total tax effects of adjustments
Total adjustment for non-controlling interest
Headline earnings

Adjusted for:
– equity-settled share-based payment expenses
– recognition of deferred tax assets
– amortisation of other intangible assets
– fair-value adjustments and currency translation differences
– retention option expense
– business combination related losses
Core headline earnings

31 March

2017
US$’m

2 921

–
26
28
1

2
(2 219)
–
119
(102)
–

776
(17)
13

772

296
–
467
172
1
44

2016
US$’m

994

(1)
43
155
3

88
(110)
(348)
(104)
(125)
55

650
54
(3)

701

218
(1)
230
90
2
6

1 752

1 246

The diluted earnings, headline earnings and core headline earnings per share figures presented on the face of the income statement 
include a decrease of US$24m (2016: US$20m) relating to the future dilutive impact of potential ordinary shares issued by equity-
accounted investees.

52

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Supplementary information

INTEREST (PAID)/RECEIVED

Interest received
– loans and bank accounts
– other
Interest paid

– loans and overdrafts
– transponder leases
– other
Other finance (cost)/income – net

– net foreign exchange differences and fair-value adjustments on derivatives
– preference dividends received

31 March

2017
US$’m

2016
US$’m

70
56
14
(278)
(198)
(46)
(34)
(259)
(259)
–

40
37
3
(292)
(207)
(33)
(52)
(100)
(102)
2

EQUITY-ACCOUNTED RESULTS
The group’s equity-accounted investments contributed to the summarised consolidated financial results as follows:

Share of equity-accounted results
– sale of assets
– disposal of investments
– impairment of investments
Contribution to headline earnings
– amortisation of other intangible assets
– equity-settled share-based payment expenses
– fair-value adjustments and currency translation differences
Contribution to core headline earnings
Tencent
Mail.ru
Other

31 March

2017
US$’m

2016
US$’m

1 829
3
(381)
268

1 719
404
268
–

2 391
2 535
52
(196)

1 289
–
(251)
180

1 218
174
191
6

1 589
1 797
45
(253)

The group applies an appropriate lag period in reporting the results of equity-accounted investments where the year-ends of 
investees are not coterminous with that of Naspers Limited.

53

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

PROFIT BEFORE TAXATION
In addition to the items already detailed, profit before taxation has been determined after taking into account, inter alia, the following:

Depreciation of property, plant and equipment
Amortisation
– other intangible assets
– software
Net realisable value adjustments on inventory, net of reversals(1)

Other (losses)/gains – net
– loss on sale of assets
– impairment of goodwill and other intangible assets
– impairment of property, plant and equipment and other assets
–  remeasurement of disposal groups classified as held for sale to fair value less costs of disposal
– dividends received on investments
– insurance proceeds
– fair-value adjustments on financial instruments
Gains on acquisitions and disposals
– profit on sale of investments
– gains recognised on loss of control transactions
– remeasurement of contingent consideration
– acquisition-related costs
– remeasurement of previously held interest

Note
(1) Net realisable value writedowns relate primarily to set-top box subsidies in the video-entertainment segment.

31 March

2017
US$’m

2016
US$’m

214
128
99
29
51

(57)
(1)
(30)
(26)
(2)
1
–
1
2 169
1 990
228
1
(50)
–

186
94
67
27
78

(292)
(3)
(155)
(43)
(88)
–
1
(4)
452
110
–
2
(8)
348

54

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

GOODWILL
Goodwill is subject to an annual impairment assessment. Movements in the group’s goodwill for the year are detailed below:

Goodwill
– cost
– accumulated impairment
Opening balance
– foreign currency translation effects
– acquisitions of subsidiaries and businesses
– disposals of subsidiaries and businesses
– transferred to assets classified as held for sale
– impairment
– remeasurement to fair value less costs of disposal
Closing balance

– cost
– accumulated impairment

INVESTMENTS AND LOANS
The following relates to the group’s investments and loans as at the end of the reporting period:

Investments and loans
– listed investments
– unlisted investments and loans

31 March

2017
US$’m

2016
US$’m

3 175
(357)

2 818
210
244
(786)
(37)
(5)
(2)

2 442

2 790
(348)

2 170
(279)

1 891
(26)
1 260
(7)
(155)
(145)
–

2 818

3 175
(357)

31 March

2017
US$’m

10 945
10 127
818

2016
US$’m

7 900
6 977
923

55

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

COMMITMENTS AND CONTINGENT LIABILITIES
Commitments relate to amounts for which the group has contracted, but that have not yet been recognised as obligations in the 
statement of financial position. 

Commitments
– capital expenditure
– programme and film rights
– network and other service commitments
– transponder leases
– operating lease commitments
– set-top box commitments

31 March

2017
US$’m

2 464
13
2 015
158
–
163
115

2016
US$’m

3 254
16
2 245
176
573
207
37

The group operates a number of businesses in jurisdictions where taxes are payable on certain transactions or payments. The group 
continues to seek relevant advice and works with its advisers to identify and quantify such tax exposures. Our current assessment 
of possible withholding and other tax exposures, including interest and potential penalties, amounts to approximately US$256.7m 
(2016: US$216.8m). No provision has been made as at 31 March 2017 and 2016 for these possible exposures.

Disposal groups classified as held for sale
Following the announcement of the unbundling of the majority of the group’s interest in its subsidiary Novus Holdings Limited (Novus), 
operating in the print industry in South Africa, the group classified the assets and liabilities of Novus as held for sale at 31 March 2017. 
The unbundling is subject to finalisation in accordance with regulatory requirements. Novus forms part of the media segment.

In March 2017 the group signed an agreement to dispose of its joint venture Souq Group Limited (Souq) and accordingly classified the 
investment as held for sale. Souq forms part of the ecommerce segment. Refer to page 60 (subsequent events) regarding the conclusion 
of the group’s disposal of Souq after year-end.

The assets and liabilities of various other smaller units were also classified as held for sale during the year. The disposal of these units 
is subject to regulatory and other approvals.

The group concluded the disposals of its subsidiaries, Heureka and Netretail, following regulatory approval during May and July 2016 
respectively. These businesses were classified as held for sale as at 31 March 2016. The group also concluded the disposal of its subsidiary 
INET BFA in November 2016. This business was classified as held for sale as at 30 September 2016. Refer to page 57 (business 
combinations, other acquisitions and disposals) for further details.

56

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

The carrying values of the assets and liabilities of all disposal groups classified as held for sale as at 31 March 2017 are detailed 
below:

Assets
Property, plant and equipment
Goodwill and other intangible assets
Investment in joint venture
Deferred taxation assets
Inventory
Trade and other receivables
Cash and cash equivalents
Liabilities
Deferred taxation liabilities
Long-term liabilities
Bank overdrafts
Trade payables
Accrued expenses and other current liabilities

31 March

2017
US$’m

2016
US$’m

403
176
35
102
7
26
34
23
70
19
6
–
18
27

226
28
124
4
1
38
19
12
97
9
2
12
39
35

The group recognised a loss of US$1.6m (2016: US$87.7m) as part of “Other (losses)/gains – net” in the income statement on 
remeasuring the net assets of businesses classified as held for sale to their fair value less costs of disposal during the year. The fair 
value of the businesses was determined based on third-party sales prices. This represents a level 3 fair-value measurement.

Business combinations, other acquisitions and disposals
In November 2016 the group acquired a 100% interest in Citrus Pay, a leading Indian payments technology player, to expand the 
payments business’s Indian footprint. Citrus Pay forms part of the Indian operations of PayU, the group’s global online payment 
service provider. The transaction was accounted for as a business combination. The total purchase consideration amounted to 
US$112m. In addition, an employment-linked prepayment of US$18m was recognised as a transaction separate from the 
business combination. This amount will be expensed in the income statement over the service period. The purchase price 
allocation: net debt US$1m; net working capital US$2m; intangible assets US$15m; deferred tax liability of US$5m; and the 
balance of US$105m to goodwill. The main classes of intangible assets recognised in the business combination were trademarks, 
customer bases and technology.

As part of its strategy to consolidate the growing US online classifieds market, the US operations of Wallapop S.L. (Wallapop) 
were absorbed into the group’s letgo business during July 2016. As consideration for the contribution of Wallapop’s business 
and cash of US$45m, Wallapop was issued with a 45% interest in a newly formed entity in the US, with the group holding the 
remaining 55% interest. The transaction was accounted for as a business combination. The total deemed purchase consideration 
amounted to US$126m, representing the fair value of the equity interest issued to Wallapop. Given the early-stage nature of the 
business model, the transaction gave rise to the recognition of goodwill of US$126m. A non-controlling interest of US$45m was 
recognised following the business combination.

The main factor contributing to the goodwill recognised in these acquisitions is the acquiree’s market presence. The goodwill that 
arose is not expected to be deductible for income tax purposes. Total acquisition-related costs of US$2m were recorded in 
“Gains on acquisitions and disposals” in the income statement regarding the above acquisitions.

57

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

Since the acquisition dates of the above transactions, revenue of US$8m and net losses of US$182m have been included in the income 
statement relating to the acquired businesses. Had the revenue and net results of the acquired businesses been included from 
1 April 2016, group revenue and net profit would have amounted to US$6.11bn and US$2.80bn respectively.

The following relates to the group’s investments in its equity-accounted investees:
• The group made its first investment targeting the education technology market by investing US$13m (23.6% fully diluted interest) 
in Brainly (May 2016), a social learning network. The group also invested US$70m (10.6% fully diluted interest) in Udemy (June and 
October 2016), an online education marketplace with over 7m students enrolled, and US$22m (19.2% fully diluted interest) in 
Codecademy (June 2016), a leading global platform focused on online coding education. The group accounts for these interests 
as investments in associates.

• In January 2017 the group merged its Indian online travel business, ibibo, with Nasdaq-listed MakeMyTrip Limited, in exchange for 
a 40% fully diluted interest in MakeMyTrip Limited. A gain on disposal of US$228m was recognised in “Gains on acquisitions and 
disposals” in the income statement following the transaction. The group accounts for its interest as an investment in an associate.

The following relates to significant disposals by the group during the reporting period:
• In May 2016 the group disposed of its Czech online comparison-shopping platform Heureka for a cash consideration of US$67m, 
following the receipt of regulatory approval. A gain on disposal of US$61m was recognised in “Gains on acquisitions and disposals” 
in the income statement following the transaction.

• During July 2016 the group disposed of its Czech online retail and ecommerce platform Netretail for a cash consideration of 

US$102m. A loss on disposal of US$28m has been recognised in “Gains on acquisitions and disposals” in the income statement.
• During January 2017, following the receipt of regulatory approval, the group concluded the disposal of Allegro.pl and Ceneo.pl, 
the leading online marketplace and price comparison businesses in Poland for net proceeds of US$3.21bn. A gain on disposal of 
US$1.94bn was recognised in “Gains on acquisitions and disposals” in the income statement following the transaction.

Investments acquired and funding rounds participated in were funded through the utilisation of existing credit facilities and proceeds 
received from disposals during the reporting period.

Financial instruments
The fair values of the group’s financial instruments that are measured at fair value at each reporting period are categorised as follows:

Fair-value measurements at 31 March 2017 using:

Quoted prices
in active
markets for
identical
assets
or liabilities
(level 1)
US$’m

11
–
–

–
–
–
–

Significant
other
observable
inputs
(level 2)
US$’m

2
2
–

106
–
–
8

Significant
unobservable
inputs
(level 3)
US$’m

–
–
6

–
18
24
–

Assets
Available-for-sale investments
Forward exchange contracts
Currency devaluation features
Liabilities
Forward exchange contracts
Shareholders’ liabilities
Earn-out obligations
Interest rate swaps

58

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

Fair-value measurements at 31 March 2016 using:

Quoted prices in 
active markets for
identical assets
or liabilities
(level 1)
US$’m

Significant other
observable
inputs
(level 2)
US$’m

Significant
unobservable
inputs
(level 3)
US$’m

12
–
–

–
–
–
–

–
48
–

17
–
–
21

–
–
11

–
13
22
–

Assets
Available-for-sale investments
Forward exchange contracts
Currency devaluation features
Liabilities
Forward exchange contracts
Shareholders’ liabilities
Earn-out obligations
Interest rate swaps

There have been no transfers between levels 1 or 2 during the reporting period, nor were there any significant changes to the 
valuation techniques and inputs used in measuring fair value.

The fair values of the capitalised finance leases have been determined through discounted cash flow analysis. The fair values 
of the publicly traded bonds have been determined with reference to the listed prices of the instruments as at the end of the 
reporting period.

Currency devaluation features relate to clauses in content-acquisition agreements that provide the group with protection against 
significant currency devaluations. The fair value of currency devaluation features is measured through the use of discounted cash 
flow techniques.

The fair value of shareholders’ liabilities is determined using a discounted cash flow model. Business-specific adjusted discount 
rates are applied to estimated future cash flows.

For earn-out obligations, current forecasts of the extent to which management believes performance criteria will be met, 
discount rates reflecting the time value of money and contractually specified earnout payments are used. Changes in these 
assumptions could affect the reported fair value of these financial instruments. The fair value of level 2 financial instruments is 
determined with the use of exchange rates quoted in active markets and interest rate extracts from observable yield curves.

Financial instruments for which fair value is disclosed:

31 March 2017

Financial liabilities
Capitalised finance leases(1)
Publicly traded bonds

31 March 2016

Financial liabilities
Capitalised finance leases
Publicly traded bonds

Note
(1) Includes financial liabilities classified as held for sale.

Fair
value
US$’m

1 199
3 041

Fair
value
US$’m

865
3 029

Carrying
value
US$’m

1 211
2 900

Carrying
value
US$’m

836
2 900

59

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

Related party transactions and balances
The group entered into various related party transactions in the ordinary course of business. There have been no significant changes 
in related party transactions and balances since the previous reporting period.

Events after the reporting period
In April 2017 the group signed an agreement to acquire a controlling stake in its associate Takealot Online (RF) Proprietary Limited 
(Takealot) for approximately R960m (US$73m). Following the investment, the group will consolidate Takealot as a subsidiary and will 
hold a fully diluted interest of 53.6%. The transaction is subject to regulatory approval.

The group invested US$71m for an additional interest in its associate Flipkart Limited (Flipkart) in April 2017. The additional interest was 
acquired from existing shareholders of Flipkart. Following the investment, the group holds a 16.0% interest in Flipkart on a fully diluted 
basis.

The group invested an additional US$132m in its associate MakeMyTrip Limited (MakeMyTrip) during May 2017, as part of an equity 
funding round. Following the investment, the group holds a 40% interest in MakeMyTrip on a fully diluted basis.

In May 2017 the group invested €387m (approximately US$434m) for a 10% fully diluted interest in Delivery Hero Holding GmbH, 
an online food ordering and delivery marketplace business operating in over 40 countries globally.

During May 2017 the group committed to an investment of €110m (approximately US$120m) in Kreditech Holding SSL GmbH 
(Kreditech), a provider of consumer lending and financial services. The investment is a combination of subscriptions for new shares and 
purchases of shares from existing shareholders in an aggregate amount of €90m and convertible loans of €20m to be advanced in 
future. The investment is part of the group’s credit services strategy, which will continue to establish it as a leading fintech provider in 
high-growth markets. Following the completion of the investment (excluding convertible loans), the group will hold a 37.6% interest 
in Kreditech.

The group concluded the disposal of its investment in Souq Group Limited in May 2017. The proceeds on the disposal amounted to 
US$173m.

In June 2017 the group invested INR3.9bn (approximately US$60m) in Bundl Private Limited (Swiggy), the operator of a first-party 
food-delivery marketplace in India. Following the investment, the group holds a 14.8% interest in Swiggy on a fully diluted basis.

Pro forma financial information
The group has presented certain revenue and trading profit metrics in local currency, excluding the effects of changes in the composition 
of the group (the pro forma financial information) in the following tables. The pro forma financial information is the responsibility of the 
board of directors (the board) of Naspers Limited and is presented for illustrative purposes. Information presented on a pro forma basis 
has been extracted from the group’s management accounts, the quality of which the board is satisfied with.

Shareholders are advised that, due to the nature of the pro forma financial information and the fact that it has been extracted from the 
group’s management accounts, it may not fairly present the group’s financial position, changes in equity, results of operations or cash 
flows.

60

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

Pro forma financial information (continued)
The pro forma financial information has been prepared to illustrate the impact of changes in foreign exchange rates and changes 
in the composition of the group on its results for the period ended 31 March 2017. The following methodology was applied in 
calculating the pro forma financial information:
• Foreign exchange/constant currency adjustments have been calculated by adjusting the current period’s results to the prior 
period’s average foreign exchange rates, determined as the average of the monthly exchange rates for that period. The local 
currency financial information quoted, is calculated as the constant currency results, arrived at using the methodology outlined 
above, compared to the prior period’s actual IFRS results. The relevant average exchange rates (relative to the US dollar) used 
for the group’s most significant functional currencies, were South African rand (2017: 0.0713; 2016: 0.0721); Polish zloty (2017: 
0.2516; 2016: 0.2604); Russian rouble (2017: 0.0159; 2016: 0.0156); Chinese yuan renminbi (2017: 0.1483; 2016: 0.1572); Indian 
rupee (2017: 0.0149; 2016: 0.0152); Brazilian real (2017: 0.3061; 2016: 0.2753); and Nigerian naira (2017: 0.0035; 2016: 0.0050).

• Adjustments made for changes in the composition of the group relate to acquisitions and disposals of subsidiaries and 

equity-accounted investments, as well as to changes in the group’s shareholding in its equity-accounted investments. The 
following significant changes in the composition of the group during the respective reporting periods have been adjusted 
for in arriving at the pro forma financial information:

Transaction

Basis of 
accounting

Reportable 
segment

Acquisition/
Disposal

Dilution of the group’s interest in Tencent

Associate

Dilution of the group’s interest in Mail.ru and disposal by Mail.ru of Headhunter Associate

Internet

Internet

Disposal

Disposal

Dilution of the group’s interest in Souq

Acquisition of the group’s interest in letgo

Acquisition of the group’s interest in Avito

Acquisition of the group’s interest in Citrus Pay

Disposal of ibibo to MakeMyTrip

Disposal of Allegro and Ceneo

Disposal of Netretail

Disposal of Heureka

Disposal of Korbitec

Joint venture

Ecommerce Disposal

Subsidiary

Ecommerce Acquisition

Subsidiary

Ecommerce Acquisition

Subsidiary

Ecommerce Acquisition

Subsidiary

Ecommerce Disposal

Subsidiary

Ecommerce Disposal

Subsidiary

Ecommerce Disposal

Subsidiary

Ecommerce Disposal

Subsidiary

Ecommerce Disposal

The net adjustment made for all acquisitions and disposals that took place during the year ended 31 March 2017 amounted to 
a negative adjustment of US$309m on revenue and a negative adjustment of US$45m on trading profit.

An assurance report issued in respect of the pro forma financial information, by the group’s external auditor, is available at the 
registered office of the company.

61

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Supplementary information (continued)

Pro forma financial information (continued)
The adjustments to the amounts, reported in terms of IFRS, that have been made in arriving at the pro forma financial information are 
presented in the table below:

Year ended 31 March

2016
A

2017
B

2017
C

2017
D

2017
E

2017

F(2)

2017

G(3)

2017

H(4)

Revenue(1)
Internet
– Ecommerce
– Tencent
– Mail.ru
Video entertainment
Media
Corporate services
Intersegmental
Economic interest

Trading profit(1)
Internet
– Ecommerce
– Tencent
– Mail.ru
Video entertainment
Media
Corporate services
Economic interest

Other metrics reported(1)
Development spend(5)
– economic interest
– consolidated
Consolidated revenue
Consolidated ecommerce 
revenue
Classifieds revenue
Avito revenue
Payments revenue

IFRS
US$’m

8 237
2 647
5 417
173
3 413
608
1
(35)

12 224

1 619
(693)
2 246
66
610
29
(12)

2 246

961
708
5 930

1 966
217
54
140

Group 
composition 
disposal 
adjustment
US$’m

Group 
composition 
acquisition 
adjustment
US$’m

Foreign 
currency 
adjustment
US$’m

Local 
currency 
growth
US$’m

(457)
(418)
(28)
(11)
(2)
(7)
–
–

(466)

(2)
16
(12)
(6)
–
–
–

(2)

–
–
(395)

(389)
(19)
–
–

157
151
–
6
–
–
–
–

157

(43)
(42)
–
(1)
–
–
–

(43)

51
54
138

138
114
114
8

(502)
(51)
(454)
3
(245)
(8)
–
(1)

(756)

(167)
22
(189)
–
(125)
–
1

(291)

(1)
8
(295)

(41)
(13)
7
(7)

3 186
600
2 571
15
235
(5)
1
(14)

3 403

1 047
(34)
1 080
1
(198)
(10)
(3)

836

73
91
720

499
127
29
45

Local 
currency 
growth
% change

IFRS
% change

41
27
48
9
7
(1)
100

29

65
(5)
48
2
(32)
(34)
(25)

37

8
13
13

32
64
54
32

29
11
39
8
–
(3)
100

19

52
(5)
39
(9)
(53)
(34)
(17)

22

13
22
3

11
96
278
33

IFRS
US$’m

10 621
2 929
7 506
186
3 401
588
2
(50)

14 562

2 454
(731)
3 125
60
287
19
(14)

2 746

1 084
861
6 098

2 173
426
204
186

Core headline earnings, calculated in local currency terms, amounted to US$2.01bn.

Notes
(1) All figures are presented on an economic-interest basis unless otherwise indicated.
(2) A + B + C + D + E.
(3) [E/(A+B)] x 100.
(4) [(F/A) – 1] x 100.
(5)  Development spend is not an IFRS measure and accordingly does not have a corresponding IFRS equivalent and therefore has been excluded from the assurance report issued 

by the group’s external auditor.

62

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)

Products and services

Operational 
review

Naspers has made a 
business decision not to 
disclose key performance 
indicators as this is 
considered competitively 
sensitive information. 
We aim to provide 
stakeholders with 
information that is critical 
to understanding the 
sustainability of Naspers’s 
performance, without 
compromising the 
interests of the group.

Internet
Our platforms offer customers fast, intuitive and 
secure environments to communicate, entertain 
and shop. Our ecommerce services span general 
and vertical classifieds, B2C, specialised online 
services such as travel and food delivery, and 
payments platforms. Naspers Ventures invests 
in disruptive platforms – those harnessing 
innovation and technology to set new 
benchmarks in their sectors. 

Results in our internet segment reflect continued good growth by Tencent 
and ecommerce, with revenues of US$10.6bn, up 29% (41%) year on year. 
Trading profit was 52% (65%) higher at US$2.5bn.

Most importantly, we now have one of the largest mobile audiences in 
the world. Internet revenues account for 73% of total revenues on an 
economic-interest basis, up from 67% a year ago.

Revenue* (US$’m)
IFRS: 29%
LC: 41%

Trading profit* (US$’m)
IFRS: +52%
LC: +65%

10 621

2 454

8 237

1 619

Notes
* Including associates and joint ventures on a proportionate basis.
LC = local currency.

2017

2016

2017

2016

63

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)

Ecommerce
Consumer-to-consumer
Classifieds

Classifieds: largest online global platform by footprint

Global footprint

40
Countries(3)

25
Offices

Mobile leadership

#1 app 
22 COUNTRIES(1)

+4.4 
APP RATING

Scale(2)

+330m 
Monthly
active users

+60m 
Monthly
net new listings

(1) Google play store; shopping/lifestyle categories.
(2)  Numbers reflect proportionate pickup of equity-accounted investments.
(3)  Countries with lower than 1 000 daily unique listers (seven total) 

excluded from ‘active country’ list.

Operating as OLX group, we are building 
a sustainable classifieds business as the 
world leader in facilitating consumer-to-
consumer (C2C) trade. With operations 
in 48 countries, our teams are entrenching 
winning positions in attractive markets by 
facilitating C2C trade through product 
innovation and global scalability. OLX 
group has leading market positions in 
35 countries with notable gains in 
the US and Turkey, while growing in key 
markets like India, Indonesia, Colombia, 
Egypt, Argentina and others across Latin 
America, the Middle East, Europe, Africa 
and Asia. In the Google Play Store, OLX 
group apps regularly rank number 1 in 
the shopping/lifestyle category in over 
20 countries.

OLX group continues to improve 
monetisation in markets where it has 
earned leadership – particularly Russia, 
Poland, UAE, Portugal, Romania and 
Ukraine. In these markets, it creates and 
captures value primarily from business 
sellers who pay to promote their 
inventory and enhance their sales.

OLX group continues to invest in world-
class product and technology platforms, 
particularly mobile trading apps for local 
C2C trade (letgo, OLX and Avito) while 
building professional selling tools and 
platforms to scale its vertical businesses, 
such as cars and real estate.

OLX group’s combined audience 
continues to grow, with over 70m users 
of its mobile apps every month. With 
some 60m items listed each month, if its 
community of monthly sellers was a city, it 
would be as big as Chennai, Rio de Janeiro 
and Nairobi combined – over 18m in 
total.  

Business-to-consumer
Etail (electronic retail)
eMAG 
eMAG operates a structured B2C 
ecommerce platform (for first – own 
products – and third parties, 1p and 3p 
respectively) in Romania, Hungary, Bulgaria 
and Poland under the eMAG brand, as 
well as a leading fashion shopping 
destination in Romania, Hungary and 
Bulgaria under the Fashion Days brand. 

eMAG delivered good results, with 
accelerating growth rates and rising shares 
in its key markets Romania, Bulgaria and 
Hungary.

It is building an efficient technology-led 
ecommerce platform, supported by 
a network of showrooms that carry a 
limited range of products. eMAG operates 
a 1p business with a growing private-label 
component that is already operating at 
scale in Romania, providing strong margins 
and improved working capital days. This 
is coupled with a highly structured 3p 
marketplace business supporting 
merchants that provide the same level 
of service. 

eMAG Romania accounted for the largest 
portion of revenue in the etail segment, 
approaching breakeven for the review 
period. Its international businesses are still 
in the investment stage and performing to 
plan. Fashion Days, now integrated into 
eMAG operations, manages both the 
fashion category on eMAG as well as a 
dedicated offering under the eMAG 
umbrella. 

64

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)

Takealot is a leader in local online retail, 
gaining market share in the past year by 
offering relevant selections at good 
prices, backed by superior service levels 
(fast and reliable delivery). Its focus is 
on expanding the 1p business and the 
3p marketplace to further improve 
selection, prices and profitability while 
driving overall margins and efficiencies 
in the business. At the same time, 
Mr D Food, relaunched with a 
mobile-app focus, is tapping into the 
growing market of online food 
deliveries and ensuring necessary 
volumes for the Mr D Courier network 
in addition to ecommerce. 

Travel 
MakeMyTrip
MakeMyTrip is India’s leading online 
travel agent, with mobile apps for air, 
hotel and bus bookings in a massive 
market with significant potential.

In January 2017 Naspers merged ibibo 
and redBus with MakeMyTrip, ibibo’s 
main competitor. This gives Naspers a 
40% stake in MakeMyTrip, a Nasdaq-
traded company, and creates India’s 
leading online travel agent. 

Takealot
Takealot.com is a general online retail 
and marketplace platform, focused on 
the South African consumer via mobile 
and desktop devices. In addition, it 
operates Superbalist (online footwear 
and apparel retail), Mr D Courier 
(online point-to-point delivery) and 
Mr D Food (food marketplace where 
restaurants list and consumers purchase 
food for delivery). 

The South African B2C market is in the 
early stages, but its potential is reflected 
in internet penetration of only 53% and 
online retail penetration of under 1%. 

65

Flipkart
Flipkart operates a structured 1p/3p 
B2C ecommerce platform in India, 
which includes a dedicated fashion 
business (Myntra and Jabong), a logistics 
business (eKart) and a payments 
business (PhonePe). 
• Flipkart and Myntra offer consumers 
a broad selection of quality products 
at affordable prices across all major 
product categories from mobile 
phones to large appliances and 
apparel. 

• PhonePe and eKart are strategic 
enablers in the ecommerce value 
chain, supporting core consumer 
retail business targets by serving 
Flipkart and non-Flipkart consumers 
alike.

India is a large, long-term opportunity 
– the online retail market is expected 
to grow fivefold to US$50bn by 2020 
from US$10bn in 2016. The competitive 
landscape has intensified in the past 
year, with Amazon gaining market share. 
Flipkart has however maintained its 
leadership, and recent market-share 
trends are positive. This was mostly due 
to strategic and operational changes 
to improve customer experience, 
profitability, rebalance product strategy 
(mobile and desktop) and refine its 
commercial strategy. Myntra continues 
to grow, improving profitability and 
becoming the number one platform 
in its sector after acquiring Jabong, its 
closest competitor. 

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)

After the merger, the focus is on growing 
the online travel market by building 
the largest online travel agent in India. 
At present, air travel is the most 
established online category at 50% 
penetration. Hotel reservations still reflect 
low online penetration but, due to 
attractive margins and two-sided network 
effects, will account for the bulk of future 
market growth. All travel segments 
are accessible via three platforms – 
MakeMyTrip, goibibo and redBus – with 
the majority of traffic and transactions 
being conducted via their respective 
mobile apps. 

The development and investment focus 
in the near future will be on the hotels 

segment, particularly increasing hotel 
coverage throughout India and 
internationally, while driving customer 
acquisition and retention through superior 
service and technological innovation. 

Naspers Ventures 
Naspers Ventures partners with 
entrepreneurs to build leading technology 
companies in high-growth markets. 
We identify companies and founders with 
high potential and the ambition to scale 
globally. The goal of this unit is to source 
the next phase of growth for Naspers – 
identifying trends, technologies, segments 
and geographies in which to invest – that 
will generate significant growth over 
coming decades.

Naspers Ventures evaluates consumer 
trends to truly understand engagement, 
using this information to identify 
investment opportunities. Specific 
segments meeting our investment criteria 
include education technology, health 
technology and agricultural technology, or 
edutech, healthtech and agritech. Naspers 
Ventures has already invested in innovative 
companies with high-potential platforms. 
Some of these identified segments are: 
• Codecademy: teaching over 1m 

students per month how to code. With 
more than 56% of registered users 
learning code to find a new job, 
Codecademy is helping people in 
countries around the globe to upskill 
and find better career opportunities.
• Brainly: serving over 80m students in 

35 countries, it enables students to help 
other students with school subjects 
including mathematics, history, literature, 
coding, science and more.

• Udemy: a global education marketplace 

that serves over 12m students in 
190 countries. With 20 000 instructors 
teaching more than 40 000 courses, 
users can literally learn anything 
on Udemy.

• FarmLogs: data science for row-crop 

farmers to make smarter, more efficient 
crop-production decisions. Over 30% of 
US farms use FarmLogs on more than 
25m hectares of farmland, maximising 
profits through more informed 
management decisions.

66

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)

Movile
Movile develops world-class mobile 
marketplaces and is a leader in B2C 
mobile app-based services across Latin 
America, including:
• iFood – an online food-delivery 
market leader in Latin America, 
fulfilling over 3m orders per month.

• Sympla – the leading self-service 
ticketing platform in Brazil and a 
one-stop-shop for entertainment 
and events in Latin America.

• PlayKids – a children’s education and 
entertainment platform packed with 
age-appropriate videos, ebooks, 
nursery rhymes, games and lullabies 
specifically for children aged five and 
under. 

PayU
PayU operates in 16 countries, including 
five of the top 10 largest and fastest-
growing payments and ecommerce 
markets. The payments industry is 
characterised by: 
• Secular shift to ecommerce: by 2020, 
global payments industry revenue is 
expected to be US$1.5 trillion, while 
cross-border transaction growth is 
expected to be three times faster 
than domestic transactions.
• Regulatory drive for cashless 

payments: for example, 
demonetisation in India.

PayU’s total payment volumes 
exceeded US$16bn in the review 
period, up 36%. Revenue from the 
global merchant segment doubled and 
PayU expanded into credit, launching 
consumer credit products in key 
markets.

Listed investments 
Tencent
Tencent continues to perform well 
in a highly competitive and dynamic 
environment. Through expanded 
services and the excellent management 
of Pony Ma, Martin Lau and their teams, 
it remains the largest platform operator 
in China. 

• Currently some 2m transactions daily
• >300 000 merchants, including large global companies
• Operations across 17 markets
• Global reach, but deep local presence

Revenues for the year were 
RMB151.9bn, up 48%. Non-GAAP 
profit attributable to shareholders 
(Tencent’s measure of normalised 
performance) grew by 40% to 
RMB45.4bn. Online value-added 
services revenue rose 34% to 
RMB107.8bn and advertising revenue 
was up 54% to RMB27.0bn. 

China’s internet population grew 6% 
to 731m by the end of 2016, while the 
mobile internet population grew at 
twice that pace to 695m users. With 
a slowing trend in overall user growth 
rates, Chinese internet companies have 
focused on improving user retention 
and developing innovative user 
experiences and monetisation 
opportunities by expanding into 
new fields.

social and communication segment, 
Weixin increased its super-app status, 
with monthly average users reaching 
938m by 31 March 2017, while 
QQ remained the preferred social 
networking platform for young people. 
In games, Tencent expanded its 
smartphone games portfolio, 
particularly in high-user offerings such 
as board games and player-vs-player 
games, and high-revenue products such 
as role-playing games. In online media, 
Tencent strengthened its position in 
online video, news, music and literature. 
Its leadership in social and news 
products supported strong growth in 
advertising revenue with performance 
ad revenue up over 80% year on year, 
mainly driven by native advertisements 
on Weixin Moments and Official 
Accounts. 

Tencent continued to execute its 
connection strategy by strengthening its 
social platforms and leveraging its social 
traffic to grow its key businesses. In the 

Tencent recorded substantial growth 
in video-platform subscriptions through 
aggressive content acquisition and a 
greater upstream presence via further 

67

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)

Mail.ru 
The Mail.ru Group (Mail) is the foremost 
online property in Russia. Its leading 
platforms, including Vkontakte (VK), cover 
gaming, social networking, email, portal, 
search, instant messaging and ecommerce. 

In 2016, Russian advertising spend 
continued to shift to digital, especially 
on mobile. Consequently, Mail is focusing 
on growing mobile advertising and rolling 
out new ad technology. Despite a sluggish 
Russian economy, ad revenue growth 
was strong at 26% year on year to 
RUB18 442m. Mail’s massive multiplayer 
online (MMO) games revenue grew 21% 
to RUB11 390m, driven by Warface, its 
largest game. In October 2016, Mail 
acquired Pixonic, with its key game War 
Robots recording strong growth in users 
– more than doubling since the acquisition.

Mail’s revenue for the year to 
December 2016 was RUB42.8bn, up 
15%, while group aggregate segment 
EBITDA (Mail’s measure of normalised 
performance) was 1% lower at 
RUB17.9bn, mainly due to a non-recurring 
value-added tax charge.

VK, the most popular mobile messaging 
and social networking app in Russia, 
continued to perform well, increasing 
engagement and audience. Total monthly 
active users reached 97m by March 2017, 
of which over 80m were mobile users. 

Mail also acquired 100% of Delivery Club, 
the leading online food-delivery company 
in Russia. 

Mail’s depository receipts are listed on 
the London Stock Exchange. Further 
information is available at 
www.corp.mail.ru. 

investments in film/TV series studios and 
its own production projects. It also 
consolidated the online music industry in 
China by merging QQ Music and China 
Music Corporation to enable users to 
discover more music, artists to reach 
more fans, and the music industry to 
create new products and business models.

Tencent’s user activity in the payments 
segment continues to grow strongly. 
Weixin Pay is benefiting from integration 
with partners such as ecommerce site 
JD and taxi-booking app Didi. Ecosystem 
infrastructure such as cloud-based 
services also saw significant progress 
in adoption and use.

During the year Tencent continued to 
invest in strategic areas, including a 
substantial investment in Supercell, a 
leading global mobile games company. 
This transaction strengthened Tencent’s 
leadership in the games industry, and 
expanded its revenue and growth 
potential outside China in select 
international markets.

Tencent is listed on the Hong Kong Stock 
Exchange and extensive further 
information is available on its website, 
www.tencent.com. 

68

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Video entertainment 

We are building the leading video-entertainment business on the African 
continent, offering our customers entertainment anywhere, anytime across 
platforms, including digital terrestrial television (DTT), direct-to-home (DTH) 
and subscription video-on-demand (Showmax). 

Muted economic growth across 
sub-Saharan Africa has resulted in 
the toughest operating conditions 
in over two decades for the video-
entertainment business, driven by lower 
commodity prices, drought, political 
uncertainty and currency volatility. 

Profitability was affected by the 
protracted weakness of currencies in 
our main markets where customers are 
billed in local currency and the bulk of 
the cost base is US dollar denominated. 
In addition, increased competition is 
driving up the cost of content. To 
mitigate some of the impact, the 
business continued to focus on cost 
reduction. 

Monetary policy continues to restrict 
liquidity in Nigeria, Angola and 

Mozambique, with limited availability 
of foreign exchange. At 31 March 2017 
we had cash balances of US$289m that 
were exposed to currency depreciation.

In the prior year, economic conditions 
caused large numbers of subscribers 
in certain markets to churn off our 
platform. To address this, a value 
strategy was implemented, focusing on 
expanding the business over the long 
term. This strategy includes bouquet 
restructuring, maintaining or reducing 
subscription prices in key markets, 
better customer focus and retention, 
and reducing set-top box prices. 
The benefits are evident in net DTH 
subscriber growth of 935 000 (FY16: 
38 000), while 597 000 new DTT 
customers were added, bringing the 
combined base to 11.9m customers. 

The DTT business continued to grow 
well, despite delayed analogue 
switchoffs, reflecting continued 
development of our DTT content 
offering and retention capabilities.

The focus remains on reducing the cost 
base by monitoring non-performing 
content while rightsizing the business 
and its operational activities.

Innovation and customer 
service 
Innovation in digital product 
development and technological 
advancements continues. A new 
set-top box, Explora 2, was launched 
in September 2016 with improved 
video-compression technology. 

Revenue* (US$’m)
IFRS: 0%
LC: +7%

Trading profit* (US$’m)
IFRS: -53%
LC: -32%

3 401

3 413

2017

2016

Notes
* Including associates and joint ventures on a proportionate basis.
LC = local currency

287

2017

610

2016

69

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)

To maintain this momentum, our focus 
remains on customer satisfaction, 
retention and great customer service.

Content
SuperSport continues to drive local sports 
and leagues through its partnership with 
local sports bodies and contributing to 
various corporate social initiatives, 
including the Let’s Play and Sports Trust 
projects. Over the inaugural three seasons, 
306 Diski Challenge matches were played, 
more than 100 players promoted from 
the reserve league to the premier league, 
and over 100 matches broadcast live on 
SuperSport channels. The matches were 
produced by 36 broadcast interns, many 
of whom now have permanent roles in 
the SuperSport business.

Through M-Net, we invest in the best 
local and international content. Local 
versions of popular reality-format shows 
performed well with audiences during 
the year. These included The Voice, Idols, 
Big Brother and M-Net’s own shows such 
as Our Perfect Wedding and My Story. 
International blockbusters, such as Game 
of Thrones season 6, kept customers 
entertained while locally produced 
telenovelas continue to drive appointment 
viewing. Investing in local content by 
developing our own original scripts for 
dramas and telenovelas remains a priority.

Regulatory
Video-entertainment operations are 
regulated by relevant bodies across the 
continent. Various competition and 
consumer investigations are under way 
and we continue to cooperate with 
regulators. Regulations are under constant 
review and we regularly engage with 
authorities as key stakeholders. 

Competition
The competitive landscape has become 
cluttered with new DTH players entering 
the market, ongoing competition from 
existing DTT players and an ever-
expanding array of over-the-top services 
(OTT), commonly referring to audio, 
video and other media transmitted via 
the internet without a cable operator 
or direct-broadcast satellite TV system 
controlling or distributing the content. 

International and local groups with 
sizeable budgets continue to invest in 
Africa through content and infrastructure. 
In response, we are focused on expanding 
our content-production footprint and 
improving customer service.

Business continuity
The Intelsat 20B satellite was successfully 
launched in August 2016, providing greater 
transponder capacity to grow our content 
and high-definition (HD) offerings, as well 
as improving disaster-recovery capacity.

Showmax
Showmax’s first full year of operation 
culminated with launching the service in 
Poland in February 2017. Showmax is 
now fully localised in South Africa, Kenya 
and Poland, and available in over 60 
additional countries. Showmax Select, 
a mobile-first version with a catalogue 
of primarily local content, was launched 
in Kenya and South Africa.

Bandwidth management was added to 
most Showmax apps to address consumer 
concerns about data use in developing 
markets, while mobile apps were 
optimised to reduce data consumption. 

Showmax now offers a range of local 
payment options, including add-to-bill 
with DStv and Vodacom in South Africa, 
prepaid vouchers at over 500 retail 
outlets in South Africa, and M-Pesa 
payment in Kenya.

We continue to provide superior local 
and international content to customers 
anywhere, anytime on multiple services 
through the DStv Now app. This year, 
another 20 linear channels were 
introduced, taking the total number of 
channels available on the app to over 60. 
Collectively, DStv Now users generate 
over 4m play events per month across 
DStv Catch Up and the linear channel 
content line-up. The number of BoxOffice 
titles available to Explora customers was 
also increased. They can now rent up to 
30 of the latest movies. Explora customers 
who have connected their devices to the 
internet have access to over 1 000 movies 
on DStv Catch Up Plus and are 
collectively downloading over 1m titles 
per month to watch on their own terms.

70

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Media 

Media24 is building communities through content, technology and commerce. 
Over the next years, it will build a more diversified media player with market-
leading mobile content and a portfolio of ecommerce solutions comprising 
efashion, efulfilment and online job classifieds. This will allow Media24 to capitalise 
fully on rising mobile internet connectivity on the continent, as well as South 
Africa’s growing online retail sector.

Media24’s digital media operations 
recorded growth in audience and 
engagement – especially on mobile 
platforms. 

In the past year the product offering 
was improved with personalised news 
apps driven by machine learning. 
Media24 also launched HuffPost South 
Africa, the first sub-Saharan African 
edition of this news brand. 

In line with international trends, 
Media24 recorded ongoing declines in 
its mature print media operations on 
contracting advertising and circulation 
revenues. 

Its online fashion business, Spree, 
delivered sales growth of over 80% 
from an expanded product range as 
well as improved online and offline user 
experience. 

Strategically, the group streamlined its 
print portfolio and is fully focused on 
building its digital media future, which 
includes investing in diversification 
into ecommerce and digital services. 
Accordingly, it disposed of financial data 
services business INET BFA for cash of 
some US$10m.

Revenue* (US$’m)
IFRS: -3%
LC: -1%

Trading profit* (US$’m)
IFRS: -34%
LC: -34%

588

608

29

19

2017

2016

2017

2016

Notes
* Including associates and joint ventures on a proportionate basis.
LC = local currency.

71

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Review of sustainability capital

Sustainable investment
Sustainable development and economic, social and environmental protection are 
global imperatives that present both opportunities and risks for business. As a leading 
company, Naspers is positioning itself to meet these challenges. As our business 
expands, we aim to contribute to the communities in which we operate; develop 
our own people; contribute to economic prosperity; and minimise our impact on 
the environment. In formulating this policy, we analysed areas where the group can 
contribute to sustainable development in the markets in which it operates. 
Extract: Sustainable development policy.

As a for-profit organisation, Naspers invests 
in developing its business to provide useful 
products and services to customers and 
a sustainable return to investors. 

Flowing from these activities, we invest in our 
operating countries by creating demand for local 
suppliers, employing people and contributing to 
the community via direct and indirect taxes and 
social responsibility initiatives.

The group operates in different 
communities, each with unique 
challenges. Understanding that our 
products and services directly 
impact local societies, each business 
aims to make a difference to its 
community by contributing in line 
with its strengths and know-how. 
For example, video entertainment’s 
social transformation is hardwired 
into their DNA. They uplift, support, 
encourage and invest in local 
communities. Media24 is committed 
to serve the communities in which 
they operate. They are keen in 
supporting the arts and local small 
business and entrepreneurial 
development. To counter the 

72

generally decreasing level of education in 

Romania, eMAG invests in education 

through eMAG Foundation programmes. One 

focus area supports children with potential in 

mathematics, physics and informatics to develop to their full 

potential. With a mission to help anyone build the life they imagine, 
Udemy is a global marketplace for learning and teaching online. 
Millions of students learn from an extensive library of over 
40 000 courses taught by expert instructors. Whether learning for 
professional development or personal enrichment, students can 
master new skills through self-paced, on-demand courses.

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)

Human capital

Our people 
At heart, we are entrepreneurs. We 
focus on attracting the world’s best 
talent to build leading companies 
that empower people and enrich 
communities through outstanding 
products used by millions of people 
every day. 

Talent, particularly in the fields 
of ecommerce, technology and 
engineering, is scarce globally. As 
such, being seen as an attractive and 
meaningful place to work, is key to 
our strategy. 

During the year we brought new talent 
into the group at all levels and 
strengthened our focus on people 
across the organisation, providing new 
opportunities to existing employees. 
The group employs nearly 25 000 
(2016: 27 000) (including joint ventures, 
but excluding associates) permanent 
employees in some 120 countries. 
Headcount decreased as a result of 
mergers and acquisitions activity across 
the group.

We empower
We back local teams and learn from 
each other. We encourage diversity in 
our teams and in our thinking. Our 
people are empowered to be 
responsible and make decisions because 
we trust them to do a great job. We 
believe in them and we want them to 
share their talent and expertise across 
the group. Through MyAcademy (the 
offline and online learning environment 
for the group) and local learning and 
development initiatives, we invest in our 
people so they can build their skills, 
their expertise and, ultimately, their 
careers.

Each year we organise internal 
networking and learning events to bring 
together teams and communities of 
expertise, often from across the group, 
to share ideas and learn from internal 
and external experts. In the review 
period, over 9 000 employees attended 
one or more events of this nature. 

We agree on clear and ambitious goals, 
have continuous conversations about 
achieving even more and reward our 
people for what they deliver and how 
they deliver it. We encourage innovation 
from all our people. To attract and 
retain the skills on which our 
sustainability depends, and to reward 
superior performance, most of our 
group companies grant share options/
appreciation rights to their employees 
under a number of equity 
compensation plans. 

We matter
We matter to the communities we 
serve and, wherever we operate, 
we hold ourselves to high standards. 
Our code of business ethics and 
conduct defines our commitment to 
conducting business fairly, ethically and 
with integrity. This code and related 
policies are communicated to group 
employees and available on 
www.naspers.com. 

We perform
We push for performance in everything 
we do, and we move fast to capitalise 
on opportunities others have not seen. 

Many of our companies invest in 
corporate social responsibility 
programmes and we encourage our 
people to support these by investing 

Headcount by region* (%)

Headcount by business 
segment* (%)

Gender* (%)

14

46

16

16

8

Asia
Europe 
Americas
Rest of Africa
South Africa

Note
* Excludes associates and joint ventures.

28

24

13

14

12

8

1

B2C 
Classifieds 
Corporate 
New ventures
Payments
Media
Video entertainment 

46

54

Male
Female

73

Naspers Limited integrated annual report 2017  Review of our performance 

74 000 online lectures and engaged in 
more than 8 000 hours of training on 
this platform.

against our six types of capital (continued)
their time. Wherever we operate we 
employ local people and we create 
supportive, flexible and pleasant 
environments to help them perform at 
their best while developing their skills. We 
focus on the ongoing development of our 
managers, as creating an environment 
where our people feel cared for, listened 
to and supported in their ambitions, is 
ultimately in their hands. Together we are 
all responsible for the positive impact we 
have on our stakeholders. 

In the last fiscal year we began to 
harmonise our approach to measuring 
employee engagement across the group, 
asking approximately 15 000 of our 
people to comment anonymously on their 
experience of working at our various 
group companies. We have seen 
engagement levels broadly in line with 
external benchmarks and our operating 
teams are working on addressing issues 
raised and sharing best practice with 
one another.

Occupational health and safety
The health, safety and wellness of our 
people are critical, given that our growth 
depends on their skills. For Naspers, 
employee wellness is key to organisational 
health. Accordingly, we care for our 
employees through multiple initiatives, 
understanding that a healthy and resilient 
workforce is essential to support the 
changes our business is navigating. 
Regrettably in 2017, 23 employees 
(including seven contract workers in a 
warehouse) sustained injuries on duty 
in various incidents.

People development
Developing our talent is a critical enabler 
of present and future success, as well as 
playing a role in the motivation and 
retention of our people. Most of our 
businesses around the world have a 
learning and development agenda focused 
on their own specific needs. This is 
influenced by factors such as what the 
business is aiming to achieve, the maturity 
level of the business, the opportunities 
and challenges it is tackling, its competitive 
landscape, and the demographic nuances 
of the region or countries in which it 
operates. At group level we base our 
people development focus on four key 
areas:
• Reinforcing the leadership pipeline and 
accelerating the growth of top talent.

• Driving a performance culture.
• Supporting the ongoing development 
and growth of our businesses and 
equipping our people with new skills 
for tomorrow.

• Developing core business skills in 
ecommerce, video entertainment 
and media.

For example, we focus on developing our 
leaders in order to build a pipeline of 
ready-now successors, share knowledge 
rapidly around the world, support new 
business acquisitions, and accelerate the 
pace of change in our maturing businesses.

We launched our online learning platform 
MyAcademy in September 2016 and to 
date we have almost 6 000 monthly active 
learners from around the group who, as 
of 31 March 2017, had taken over 

74

Key initiatives across the group are summarised below.

Entity

Initiatives

• No injuries reported for employees in FY17.
• eMAG tracks total work-related injuries (especially in the logistical 
area), frequency and completion of health and safety training.

• Annual health checkup policy which covered 88% of the eligible 

population in FY17 health insurance policy.

• Regular doctors at work – general physician, gynaecologist, 
counsellor/psychologist, acupressure expert, homoeopathist.
• Sessions throughout the year on parenting, women’s health, 
ergonomics and more held for the benefit of employees.

• Strong health insurance policies.
• In some countries, we regularly engage with organisations for 

basic health checkups.

• No injuries reported in Latin America or India. We are developing 
appropriate systems for the Europe/Middle East/Africa regions.

• Wellness initiatives include:

–  medical aid, wellness centre, wellness days, wellness 

programmes focused on selective health topics and a gym 
at MultiChoice City, and

–   raising financial awareness has been prioritised – facilitated 

by financial experts. 
• Safety initiatives include:

–   independent monthly health and safety audits
–   infrared scanning of all buildings for electrical hot spots
–   health and safety committee per building, and
–   continuous health and safety training.

• Medical aid and annual free wellness checks.
• Regular health and safety training and audits and protection for 

journalists when needed.

• Wellness counselling and support service for employees and their 

families.

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017  
Review of our performance 

against our six types of capital (continued)
Transformation and diversity
We back local teams and learn from 
each other. We encourage diversity 
in our teams and in our thinking. 
Our people are empowered to be 
responsible and make decisions because 
we trust them to do a great job. We 
believe in them and we want them to 
share their talent and expertise across 
the group. 

Naspers contributes to workplace 
transformation and diversity through:
• Gender equality and leadership 
development initiatives. This is a 
founding principle of all development 
initiatives, especially in areas where 
there is an imbalance (eg women in 
technology). Learning programmes 
include specific modules to 
communicate effectively across 
culture, gender and age, both locally 
and when representing the group 
abroad.

their employees under various equity 
compensation plans.

• Developing our talent underpins our 
success by motivating and retaining 
skilled people. Most of our businesses 
around the world have a learning and 
development agenda focused on 
their specific needs and markets. 

• Training expenditure for the 

reporting period totalled US$17.4m.

Traditionally, we have reported on the 
BBBEE compliance and performance of 
our two largest South African groups, 
MultiChoice and Media24. The revised 
BBBEE regulations have extended this 
reporting requirement to all JSE listed 
companies including Naspers. We are 
proud to have achieved a level 3 BBBEE 
status in our inaugural rating and remain 
committed to actively manage our 
transformation efforts in South Africa.

• A global talent function has been 
established, with experienced 
recruiters in key regions and the 
ability to design competitive reward 
packages. 

• To attract and retain the skills on 

which our sustainability depends, and 
to reward superior performance, 
most of our group companies grant 
share options/appreciation rights to 

Through our MyAcademy as well 
as local learning and development 
initiatives, we invest in our people so 
they can build their skills, their expertise 
and, ultimately, their careers. Each year 
we organise internal networking and 
learning events to bring together teams 
and communities of expertise, often 
from across the group, to share ideas 
and learn from internal and external 
experts.

Naspers ICT code scorecard

Element

Equity ownership

Management control

Employment equity

Skills development

Preferential procurement

Enterprise and supplier development

Socio-economic development

Total score

Performance (%)

BBBEE rating

Priority elements achieved

Empowering supplier status

Note 
Independent BBBEE verifications were performed for the above period.

Target score

Bonus points 
available

Bonus points 
achieved

Actual score 
achieved 
2017

25

13

10

20

25

25

12

0

0

0

5

2

3

0

130

10

19.66

6.76

5.09

16.23

23.82

28

12

111.57

79.69%

Level 3

Yes

Yes

0

0

0

1.68

2

3

0

6.68

66.80%

75

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Employment equity
The breakdown of the MultiChoice and 
Media24 groups’ annual employment 
equity statistics is shown below. Under 
South African Department of Trade 
and Industry definitions, black people 
include black Africans, coloureds and 
Indians who are citizens of South Africa by 
birth or descent or who became citizens 
by naturalisation before 1994.

MultiChoice: Transformation
Given MultiChoice’s strong presence 
in South Africa and across the continent, 
it plays an important role in the 
development of its home country and its 
industry. In particular, MultiChoice creates 
jobs by investing in local industry:
• All decoders are now manufactured 
in South Africa, creating jobs and 
strengthening local enterprises. 

Monitored against the ICT sector code 
of good practice for BBBEE, MultiChoice 
South Africa achieved a level 1 BBBEE 
rating under the revised codes, with 
several notable achievements in important 
areas of transformation.

For further details on MultiChoice’s 
BBBEE scorecard, refer to 

.

Media24: Transformation
Media24 aims to make a contribution to 
the social and economic development of 
South Africa by leveraging its resources 
and the goodwill of its people to drive 
transformation across all its divisions. In 
line with local legislation, and Media24’s 
own employment policy, it values diversity 
in the workplace. This aligns the company 
with its customers and encourages 
tolerance and understanding. Just as 
importantly, it cultivates a working 
environment conducive to innovative 
thinking.

In terms of the latest scorecard prepared 
by its black economic empowerment 
(BEE) verification agency, Media24 
attained a level 4 status with a 100% 
procurement recognition on BEE spend 
under the revised BEE codes. 

For further details on Media24’s BBBEE 
scorecard, refer to 

.

• Additional jobs are created through the 
independent DStv agency and installer 
network. 

• The MultiChoice Enterprise 

Development Trust supports the 
growth of entrepreneurs in 
broadcasting and the wider ICT 
industry. Investing in the trust’s 
beneficiaries enables them to expand 
and create jobs in their businesses. 
• To date, the trust has committed over 
R100m to beneficiaries. This includes 
grants, loans, costs incurred on behalf 
of beneficiaries as well as bursaries for 
skills development programmes.
• In the review period, some R6m was 
spent on development programmes, 
benefiting over 100 entrepreneurs 
(suppliers and non-suppliers). 

• The trust also incorporates 

beneficiaries into its supply chain, with 
beneficiaries offering services such as 
training, broadcasting and accounting 
services. 

MultiChoice: Employment equity (%)

Gender

56

44

Male
Female

Race

1

12

87

Black 
White 
Foreign 

76

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Broad-based black economic 
equity schemes
Four years ago shares in Phuthuma 
Nathi (PN) and Phuthuma Nathi 2 
(PN2) (MultiChoice’s BEE equity 
schemes) launched in 2006 and 2007, 
respectively) began trading on an 
over-the-counter (OTC) platform. 

Welkom Yizani, Media24’s BBBEE 
scheme launched in 2006, remains the 
biggest BEE share offer in the South 
African print media industry with 
around 90 000 shareholders. In 2013, 
the scheme began trading on an OTC 
platform.

In 2014 the Registrar of Securities 
Services (the Registrar) indicated that 
all traditional OTC trading platforms 
should regularise their affairs in terms 
of the Financial Markets (FM) Act, 2012. 

As part of this process MultiChoice 
and Media24 have established Yizani 
Phuthuma Nathi (YPN) which has 
applied for an exchange licence to 
facilitate the trading of BBBEE shares 
issued by companies within the Naspers 
group. During this process, PN, PN2 and 
Welkom Yizani shares continue to trade 
on the current platform. 

PN, PN2 and Welkom Yizani are 
exempted from complying with the FM 
Act for a period of six months after the 
Registrar’s decision on whether or not 
to grant an exchange licence to YPN. 
PN, PN2 and Welkom Yizani continue 
to build on the positive engagement 
they have had with the Registrar and 
remain committed to complying with 
any directives and/or conditions issued 
by the Registrar.

Media24: Employment equity (%)

Gender

Race

1

35

Black
White
Foreign

47

53

64

Male
Female

77

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)

Social and relationship, and intellectual capital

Our communities
We believe in building our communities. We therefore aim to be a responsible social citizen in the countries we operate in. We stimulate 
community development by generating economic and social gain in local communities. This includes developing critical skills for our 
businesses, our industry and ultimately, the communities we operate in. We continue to empower our teams to invest in local 
communities to foster growth and development.

Key corporate social investment (CSI) initiatives across the group are summarised below:

Entity

Number 
of projects

Beneficiaries (estimated)

Key initiatives

10

3

15

14

12

2

162

100

3 200
250
800

4 000 people, inclusive of donations to some 
150 organisations

• Red Nose
• Earth Day network
• Feed the Dog campaign

• Aiming for Olympiad
• We care
• 140 beats per minute

• Payroll giving with Give India
• Dishaa Foundation
• 17 000 Feet
• Greensole Foundation
• Superhero campaign

• Takealot has a relationship with Beautiful Gate South Africa where 
donations are generated at checkout. This has raised over R2.2m for 
Beautiful Gate, an interdenominational Christian organisation providing 
care and support to vulnerable children and families in Cape Town.

• Great orchestra of Christmas charity event

• Laptop donation
• Cry Foundation
• Winter blanket drive
• Alternative education club

• MultiChoice Diski Challenge
• M-Net Magic in Motion
• SuperSport Let’s Play
• Community TV initiative

• We Can 

• Volunteers 24

Equipment bought for hospitals in Poland 
(including treatment of sick children in these 
hospitals)
Some 100
10
90
Some 100

525 players; 32 coaches; 
36 production interns
20 interns
601 000 school children and 650 schools
268 staff members and a combined 
viewership of 18m viewers in the financial 
year 

The WeCan24 programme – our flagship 
programme that trains learners all over 
South Africa to become multimedia 
journalists – trained just over 2 600 learners 
from 240 schools. 
Media24 staffers participated in various 
projects during the year including painting a 
school hall, revamping classrooms and 
assisting in soup kitchens and food gardens 
and painting murals at schools, all part of the 
Media24 Volunteers24 initiative.

In South Africa, a grant of R12m was made by Naspers to eDeaf, an entity that offers training and development opportunities to the 
deaf population.

78

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017  
 
 
Review of our performance 

against our six types of capital (continued)

CASE STUDY / eMAG FOR EDUCATION

We invest in education through 
eMAG Foundation programmes. 

This is important for the future 
development of the professional 
community. Three programmes are 
currently under way:

 Aiming for Olympiad – focused on 

children with potential in mathematics, physics 

and informatics to ensure they are trained by very 
competent teachers to develop their full potential in 
these key subjects. With 22 centres benefiting 3 200 
children, this programme was judged by Business 
Review as the best community development initiative in 
2016. Training centres are being opened in eight more 
cities across Romania.

‚ We care – reducing the school drop-out 

rate in the Romanian countryside, which 
is double the national rate of 18%. Six after-school 
centres have been opened in rural areas, benefiting 
250 children. After three months, the children’s general 
school performance improved as did attendance for 
70% of participants. The programme is being extended 
to eight more schools in the current year.

ƒ 140 beats per minute – the aim of this 

unique programme is to attract sedentary 
children to participate in sports (43% of Romanian 
children are not currently involved in sports at all). 
eMAG has supported nine triathlon and trail-running 
events specifically for children, six of which were new 
events facilitated by its support. Some 800 children 
attended supported events and the foundation will 
work with teachers to spread the message in schools. 
eMAG intends to roll out a national media campaign to 
underline the importance of practising sports, starting 
with early childhood. 

79

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Local economic and community development
By its nature, our business generates economic and social gain in our local communities. In ecommerce, for example, we encourage 
people to buy and sell goods, enhance the trading experience, and secure the trust and safety of our users. Through all our activities, 
we develop local producers and contribute to each economy. 

We are serious about our responsibility to address the needs of local communities, with key strategic approaches and initiatives 
summarised below:

Entity

Contribution

The MultiChoice Enterprise Development Trust supports the growth of entrepreneurs in broadcasting 
and the wider ICT industry. The trust has invested in entrepreneurship development programmes, 
benefiting over 100 entrepreneurs (suppliers and non-suppliers).

OLX group currently employs over 4 000 people worldwide, with local development opportunities. 
Over 90% of the workforce is hired locally and, in most entities, OLX group recruits local talent 
to manage businesses. When development opportunities arise, OLX group relocates local talent 
to open roles in other markets to further develop their skills and experience.

eMAG has developed a dedicated third-party programme for small local businesses and 85% of 
employees are from Romania.

Latin America: Preference for vendors with social or environmental orientation; employment 
opportunities focus on talent, not only education.
India: Equal employment opportunities focused on skills, while rebalancing the gender ratio and 
not discriminating on factors unrelated to job role.

• Supports the growth of small business, specifically enterprise and supplier development partners 
(Double Dutch Media and Clothes to Cash Exchange) by providing training, equipment, access 
to market and promotional opportunities.

• Through its outsourced distribution and franchise network, On the Dot provides employment 

in local communities.

• Expenditure: Through WeCan24 training, R850 000 outsourced to small businesses; R2.2m to support 
related initiatives through the Association of Independent Publishers (AIP); R430 000 in support for 
ThisAbility programme for people living with disabilities; and R245 000 on digital training for 
government communicators.

• Local employment: Over 99% of Media24’s employees are local, including all management levels.
• Procurement: New BEE codes require companies to increase their spending with 51% black-owned 
and black-woman-owned businesses relative to total procurement expenditure. Specific targets have 
been set for each Media24 division to increase procurement from designated businesses. 

80

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Responsible content
We aim to adhere to the codes of conduct stipulated by the BCCSA and those of regulators in our operating countries. Equally, 
it is vital to protect our reputation as a trustworthy online ecommerce business. 

Selected examples of our approach in action are summarised below:

MultiChoice

OLX group

• Set-top box: Parental control in place (locking age-

restricted viewing of content and channels).

• On-air PG ratings/safety measure: If no age restriction is 

provided by supplier, system defaults to 18.

• Programming rated 16+: Rating remains visible throughout 

the programme.

• On-air advisories and classifications at the start of each 

programme.

• Closely monitors platforms to prevent inappropriate 

listings.

• Proactively provides guidance and advice to customers via 
platforms; promote campaigns to educate users in several 
countries.

• Each country follows applicable trading laws and 

regulations and OLX has its own list of restricted items, 
including alcohol, tobacco and pornography.

• Promotion/advertising/sponsorship of alcohol excluded 

• Complaints can be directed to the customer service 

from children’s or religious content.

centre on each platform we operate. 

• Timing and scheduling adhere to broadcast regulatory rules.

Privacy and data security
In line with our commitment to create 
value for our users, we aim to protect 
the privacy of their data and other 
sensitive information. We comply with 
applicable laws on privacy protection, 
and incorporate these into the specific 
features of our products and services.

We recognise the strategic importance 
of properly managing privacy and 
security across the group. Beyond legal 
compliance, privacy and security 
programmes are also required to help 
preserve consumer trust, facilitate 
business-to-business (B2B) transactions, 
and to implement protection according 
to local and international standards.   

Our group helps us manage privacy 
effectively. The group’s privacy toolkit 
is benchmarked against international 
standards and includes required policies, 
vendor and partner management, 
employee training, legal compliance 
and an annual review, and verifications.

During the course of the year, data 
privacy briefings are held with business 
segment heads, along with role-specific 
training. Privacy awareness training for 

all employees was launched on 
MyAcademy, the group’s online learning 
platform.

The number of Certified Information 
Privacy Professionals (CIPPs) within the 
group has also increased.  In advance of 
South Africa’s new data protection law, 
Protection of Personal Information 
(POPI), coming into force, several South 
African attorneys participated in the 
Naspers Data Privacy Secondment 
Programme, which creates exposure to 
international data protection practice 
and privacy policies, contracting and 
partnership deals, security management 
and related topics.  The programme 
culminates in the opportunity to obtain 
European Information Privacy 
Professional Certification.

IT security is approached as a risk-based 
exercise, and is addressed on a 
company-by-company basis under the 
IT governance charter. This charter 
describes how group companies should 
assess, manage, and report on their 
IT-related risk. 

Group companies use best-practice 
frameworks (primarily COBIT, 

complemented by other frameworks 
such as NIST, ISO 27001, and OWASP) 
to implement appropriate control 
measures. 

The group’s internal audit and risk 
management support helps businesses 
with their risk management activities 
through a dedicated IT risk 
management support team. In addition, 
and next to the companies’ own 
security testing activities, this 
department has its own ethical hacking 
service that provides objective 
assessments of group companies’ 
cyber-resilience.   

In the payments segment, special 
attention is paid to the sensitivity of 
financial and transactional information. 
PayU has its own risk advisory 
committee that reports to the Naspers 
risk committee.

81

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Digital inclusion
We empower local trade in local communities. Access to information and communication technology is a prerequisite for our success 
for several reasons:
• To provide opportunities to connect digitally and to have a better-trained workforce.
• To build a pipeline of digital talent (especially developers and multimedia journalists).
• The overall performance of our digital operations depends on the number of internet participants.
• Promoting the role of our digital products in providing information and preserving equality.

Key initiatives supporting digital inclusion are summarised below:

Entity

Contribution

• Our business depends on digital inclusion. We empower local trade within local communities. Access 

to information and communication technology is a prerequisite to our success.

• South Africa: Employees donated laptops to a school to help learners with their studies.
• Argentina: Donated computers and peripherals to a foundation to enable access to the internet 

and IT for disadvantaged people. 

• The Explora decoder enables African consumers to connect the primary screen to a library of digital 

content without the need for a broadband connection. The benefits are reflected in increased 
adoption of DStv Now by our customers. In addition, the new Explora decoder uses compression 
technology that reduces the size of download files to increase access to content for more users.
• Subscribers, and the broader public, are reached through digital and social media marketing and 
tactical campaigns, designed to highlight digital offerings and attract non-subscribers into the base 
through digital channels.

• In 2016 MultiChoice’s open-innovation partnership with the Stellenbosch University resulted in 
the development of three entrepreneurial businesses engaged in data analytics, ecommerce and 
digital content creation. Other open-innovation partnerships are in the design phase.

• MultiChoice engages with educational institutions (from high schools to post-graduate institutions) 
to host groups of scholars/students for discussion sessions, presentations, business tours and more.
• Graduate employment and internship programmes operate throughout the video-entertainment 
group, including in the IT, broadcast technology and digital media units. These increase access for 
young people to digital technologies and the reality of digital video in the modern marketplace.

• Graduate programme offers a one-year internship to 20 candidates in software engineering, 

multimedia journalism and marketing – Media24 identifies talent and helps participants bridge 
into formal employment. Over 65% of interns in the past year have been offered permanent jobs.

• Partnered with CapaCiTi to train 17 black graduates in specific software stacks (or suites of 

programs), with internships offered to the best students.

• Extensive digital media training for over 200 members of AIP, based mostly in rural areas.
• Media24 has trained 25 South African government communicators in using digital media.
• The WeCan24 project has provided training and access to a digital platform to schoolchildren 

around South Africa. 

82

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Customer satisfaction
Satisfied customers are the lifeblood of our success, given that a large portion of our business depends on consumer-to-
consumer (C2C) trade. Customer satisfaction is therefore a key business objective as it drives loyalty and retention. 

Entity

Approach to customer satisfaction

• OLX group has this year reorganised to a product-centric strategic approach – to ensure it is 

building products users love.

• Success is measured by customer retention rates, mobile-app ‘stickiness’ and revenue per lister. 
OLX group also uses NPS to measure customer satisfaction. It conducts global brand-tracking 
surveys to understand what consumers think of the group and its brands.

• Daily and monthly average user (DAU, MAU) metrics measure app user loyalty, which is 

growing.

• Generate advocates and word-of-mouth to attract new clients.
• Track customer feedback on transactional activities and identify areas of improvement.
• Site-specific activities include:

– continuously growing range of products
– ongoing improvement of customer in-site experience
–  loyal client campaigns with special discounts/vouchers (in-site campaigns viewable only 

for loyal clients)

– targeted communication through direct marketing with customers (newsletters, SMSs)
– permanent call centre service (24/7) – expanded team and improved client waiting time 
– dedicated team for social media channel support on tracking orders 
– enhanced transactional communication
– showrooms with sales consultants
– diverse delivery options (eg showrooms in main cities, postal offices across country)
– 30 days’ free return 
– free courier delivery for orders over a stipulated amount
– two-hour delivery option, and
–  NPS monitored weekly, current month, current financial year, and main touchpoints 

evaluated. 

• Three-pronged approach to keep customers satisfied: 

–   extensive coverage of local payment methods 
–   innovating with products and features, and
–   robust account management and customer support operations.

• Managed on regional basis – monitored on NPS and tracking response times to merchant 

tickets.

• Each region has its own targets that are regularly monitored. 

• Strategy, objectives and initiatives are in place to ensure customer satisfaction.
• #Customer First strategy engrains customer experience into our organisational fabric.
• #Customer First strategy and leadership are reinforcing customer centricity, as we drive 

change and invest in improving customers’ experiences with DStv and GOtv.

• Dedicated customer-experience teams are the guardians of the customer and our change 

champions.

• Continually developing the capabilities and skills of our employees through appropriate training 

and recruiting the right staff.

• Prioritised several customer-experience initiatives, particularly payments, self-service, social care, 

digital, customer relationship management and customer support.

• Launched #99 programme across Africa to embed a customer-first approach, reinforce new 

behaviours through customer insights and immersion activities.

• Initiated service-design thinking to drive fundamental change in our customer experiences.
• Extended regular infield research to further understand our current landscape and customer 

needs.

83

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)

Natural capital

Environment
The group’s diverse operations range 
from printing plants to transactional 
internet platforms. Each type of business 
has a unique effect on the environment, 
requiring appropriate mitigating responses. 
Equally, environmental impacts range from 
low (the bulk of our group) to high (our 
printing operations). 

Carbon footprint
Our gross measured carbon footprint (scope 
1 and 2) is 184 458 tonnes of CO2e, of 
which scope 2 (electricity use) is 90% 
(2016: 176 131 tonnes CO2e). Direct (scope 
1 and 2) emissions were measured at 
locations across South Africa, the 
Netherlands, Nigeria and Russia. Power usage 
in the video-entertainment segment 
increased as a result of adding facilities and a 
satellite dish to its disaster recovery centre, 
the relocation of the call centre to the 
MultiChoice offices and the extension of the 
call centre’s operating hours. Furthermore, 
additional technical training rooms were 
added to the facilities in Randburg.

Power outages are common in Africa, 
accounting for the group’s high level of 
generator usage for electricity. Generator 
capacity in South Africa and Nigeria is 
regularly evaluated. While capacity 
is adequate, associated running and 
maintenance costs are substantially 
higher than standard electricity costs. 

MultiChoice City, Randburg, South Africa.

84

Naspers and Irdeto’s office building, Hoofddorp, 
The Netherlands.

10

2017

90

Carbon footprint
(%) 

Scope 1 
Scope 2

6

2016

94

The South African print operations remain the largest contributor (65%) to the group’s total 
measured carbon emissions. 

The group manages its impact on the environment mainly by deploying technology and 
recycling initiatives at facilities and a shift from printed products to electronic formats. In South 
Africa options for alternative sources of energy (other than the current coal base) are limited.

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Review of our performance 

against our six types of capital (continued)
Managing environmental impacts

Managing impact

Response

Risk assessments identify 
operations where direct impact 
on the environment is most 
significant.

• Our most direct impact on the environment is from Novus Holdings (57% 

of total carbon emissions).

• The internet businesses inherently have a lower impact on the environment. 

Through some of their trading activities, they stimulate buying and selling used 
or recycled goods in a paperless environment. 

We use advanced technologies 
to reduce impact on the 
environment where possible.

A number of initiatives support our sustainability campaign. Energy-efficiency initiatives 
in some businesses include:
• movement-activated lights
• energy-efficient air conditioners
• consolidating data centres
• power factor correction and load balancing, and
• automatic hibernation of PCs.

Naspers and Irdeto’s office building in The Netherlands was designed and constructed 
as a green building. This sustainable building meets the GreenCalc score B.

MultiChoice City in South Africa is Green Star-rated by the Green Building Council 
of South Africa. 

Printing operations apply leading 
emission-reduction technology 
to minimise and responsibly 
dispose of waste.

Throughout Novus Holdings, equipment is in place to collect and recycle dust particles 
from the printing process. All dust and paper shavings are sucked via a vacuum system 
to the baller room.  The shavings are baled for recycling and dust is compacted into 
tablets.  There is no market yet for the compacted tablets, which go to landfill.

We monitor environmental 
compliance standards at our 
facilities and participate in 
third-party reviews.

We measure and disclose 
our carbon footprint.

Irdeto operates in line with ISO 9001 and ISO 27001, with its implementation of 
both standards regularly audited by an external certification body.

As disclosed above. No fines were received.

Where possible, we use 
environmentally responsible 
energy sources, invest in 
improving energy efficiency and 
design energy-efficient facilities.

Novus Holdings was the first African printing organisation to receive Forest Stewardship 
Council® (FSC®) FSC-C022948 chain-of-custody (CoC) certification. Novus Holdings 
also holds Programme for Endorsement of Forest Certification™ (PEFC™) at Paarl 
Media Cape, Paarl Media KZN and Novus Print Solutions. Both FSC® and PEFC™ are 
independent verifications that the products printed can be traced back from their point 
of origin to responsible, well-managed forestry, controlled and recycled resources.

85

Naspers Limited integrated annual report 2017  Review of our performance 

against our six types of capital (continued)
Waste (recycle, reuse, electronic waste)
For sustainable environmental conservation, we all need to participate before we exhaust our natural resources. Across the group, 
recycling is important as waste in landfills has a serious impact on the environment.

Entity

Contribution

‘Environment wins’ is one element of the OLX group brand proposition. This represents the nature 
of our classifieds’ business: the environment wins as items gain second lives – reducing their ecological 
footprint.

Installed recycling bins at head office and in the warehouse to raise awareness among employees.

In their financial year ended December 2016, they replaced paper cups and plastic water bottles with 
ceramic/steel/glassware. Each employee was given a metallic water bottle with their names engraved.

In various offices, we have recycling points and office certifications for resource efficiency. 

• A waste management company is employed to sort waste into cans, glass, K4 (cardboard), paper, 

plastic, landfill, and ewaste.

• Certification is provided for all recycled items.
• MultiChoice City received a Green Star rating: a state-of-the-art grey-water reticulation system that 

draws waste water from all showers, while a rainwater filter harvests water to wash toilets and irrigate 
gardens and trees. Heating and cooling systems and processes by which natural light is trapped and 
dispersed, save electricity. This is done through a modern roofing system over the atrium.
• Customers also have the option to repair their decoder for less than the price of a new one. 

• Paper is pulped with some pulp repurposed in Novus’s tissue operations. None of the Novus plants 

pulp paper on site. Paper waste is collected from site, by a service provider and delivered to Correll in 
bales. Currently 40% of paper waste in the group is used in the Correll site with a view to increasing 
this to 70% in the next financial year.

• Unsold clothing stock reused, upcycled or recycled via Clothes to Cash Exchange.
• Ewaste recycled via reputable service providers.
• No refurbishment.

86

REVIEW OF OUR PERFORMANCENaspers Limited integrated annual report 2017 Governance for 
a sustainable 
business

87

Naspers Limited integrated annual report 2017  Governance for a 
sustainable business

Governance structure 

Shareholders

Board

Risk
committee

Audit
committee

Nomination
committee

Human resources 
and
remuneration
committee

Social and ethics
committee

Executive
committee

Senior management

Organisation

How we integrate governance into our business
Naspers recognises the value of an 
integrated approach to assurance and 
compliance. The adopted governance, risk 
and compliance framework continues to 
form the basis for how we manage 
governance.

The framework shows the achievement 
of a sustainable business integrated with 
governance, assurance, risk management 
and compliance, in accordance with 
legislated requirements and reported 
through the structures.

How we govern our business
The board of directors conducts the 
group’s business with integrity by applying 
appropriate corporate governance policies 
and practices. The group continues to 
enhance and align policies, systems and 
processes to embed sound corporate 
governance principles and ethical 
standards. 

Compliance with the JSE Listings 
Requirements, applicable LSE Listings 
Requirements and the ISE Listings 
Requirements is monitored by the audit 
and risk committees of the board.

The board’s executive, audit, risk, human 
resources and remuneration, nomination, 
and social and ethics committees fulfil 
key roles in ensuring good corporate 
governance. The group uses independent 
external advisers to monitor regulatory 
developments, locally and internationally, 
to enable management to make 
recommendations to the Naspers board 
on matters of corporate governance.

Our aim is to keep abreast of regulatory 
developments, further enhance our 
governance standards, monitor and ensure 
compliance with relevant laws and 
regulations, and cultivate a sound ethical 
business culture in the different 
geographies in which we operate. We 
also aim to maintain a high standard 
of reporting and disclosure, 
keeping in mind the best interests 
of our stakeholders, and disclosing 
what is relevant and material to 
the sustainability of the group.

Listed 

Internal audit and risk support

ons

Support func

Company 
secretarial

Stakeholders

Company 
secretarial

Board
committees

MultiChoice/

Group segments 
management

Our operating
business

Group 
management

E

x

t

e

r

n

a

l

a

u

d

i
t

S

u

p

p

o

r

t

f

u

n

c

o

n

s

Group levels of authority, policies and charters

Corporate strategy

Our values

Code of business ethics and conduct

88

GOVERNANCENaspers Limited integrated annual report 2017  
 
 
Governance for a 
sustainable business (continued)

The board confirms its compliance with specific governance requirements in the disclosures set out below:

Appointment, induction
and ongoing training of
directors

• Any appointment of a director is considered by the board on the recommendation 
of the nomination committee, to ensure a rigorous and transparent procedure.

• The selection process involves considering the existing balance of skills and experience, 

and an ongoing process of aligning board composition with group strategy.

• An induction programme for new directors is in place.

Board and committees’ 
evaluation

• The performance of the board and its committees as a whole is appraised annually. The 
board determined that in terms of their charters, the board and its committees had 
fulfilled their mandates during the financial year under review.

Independence of
non-executive directors

Chair and chief
executive

• The committees perform self-evaluations against their charters for consideration 

by the board.

• The board evaluation process is carried out by the nomination committee.
• The recent performance assessment indicated that the board and its committees 

are functioning effectively and efficiently.

• The board comprises a majority of independent non-executive directors.
• The board considered the issue of independence of directors at the time of 

its evaluation in accordance with King III.

• An assessment, considering the salient factors and unique circumstances of each 

director, was performed for all directors.

• The independence of non-executives who have served on the board for longer 

than nine years, was assessed.

• No individual has unfettered powers of decisionmaking. The roles of the chair and 

chief executive are separate.

• The chief executive is responsible for the day-to-day running of the group and 

implementing policies and strategies approved by the board. Chief executives of 
the various businesses assist him in this task.

• Koos Bekker, a non-executive director, is chair of the board and Bob van Dijk, an 

executive director, is the chief executive. Fred Phaswana acts as lead director in all 
matters where there may be an actual or perceived conflict and where it would 
be inappropriate for the chair to deal with the matter concerned.

Prescribed officers

• Due to the nature and structure of the Naspers group and the number of executive 
directors on the board of the company, the directors have concluded that there are 
no prescribed officers.

Directors’ service
contracts

Directors’ and officers’
disclosure of interest in
contracts

Conflict of interest

• Directors do not have fixed-term service contracts.

• No director had a material interest in any contract in which Naspers or any of its 

subsidiaries was a party during the financial year.

• The directors had no interest in any third party or company responsible for managing 

any of the business activities of Naspers or any of its subsidiaries.

• The board recognises the importance of acting in the best interest of the Naspers 
group and protecting the legitimate interests and expectations of its stakeholders.
• The board is aware of the requirements to disclose or avoid conflicts of interest.
• Directors are required to declare their interests at least annually. The declaration 

of interests is a standing agenda point at each scheduled board meeting.

89

Naspers Limited integrated annual report 2017  Governance for a 
sustainable business (continued)

Statutory powers

Insider trading

• General powers of the directors are set out in the memorandum of incorporation.
• The directors have further unspecified powers and authority for matters that may be exercised 

and dealt with, which are not expressly reserved to shareholders in the general meeting.

• The board-approved insider trading policy is applicable to all directors and employees of Naspers 

Limited and its controlled entities.

• Through appropriate procedures, the board aims to ensure that no director, manager, employee 
or nominees or members of their immediate family deal directly or indirectly in the securities of 
Naspers on the basis of unpublished price-sensitive information, nor during any embargo period 
determined by the board.

• The Listings Requirements of the JSE extend obligations on transactions in Naspers’s securities to 

include those of any major subsidiary.

• Directors or officers of Naspers’s major subsidiaries, whether wholly or partially owned, are also 
included in the list of directors, company secretary and other officers required to abide by the 
JSE Listings Requirements in relation to directors’ dealings.

Company secretary and 
general counsel

• Gillian Kisbey-Green is the group company secretary, duly appointed by the board in accordance 
with the Companies Act. David Tudor, group general counsel, is Naspers’s legal compliance officer. 
Both are responsible for guiding the board in discharging its regulatory responsibilities.

• The company secretary is available to provide a central source of guidance and advice on matters 
of business ethics and good governance and aims to provide the highest standard of compliance 
with statutory and regulatory requirements.

Application of and approach to 
King III
The board, its committees, and the 
boards and committees of subsidiaries 
MultiChoice and Media24 are responsible 
for ensuring the appropriate principles 
and practices of the King Code of 
Corporate Governance Principles and the 
King Report on Corporate Governance 
in South Africa (King III) are applied and 
embedded in the governance practices 
of group companies.

A disciplined reporting structure ensures 
the Naspers board is fully apprised 
of subsidiary activities, risks and 
opportunities. All controlled entities in the 
group are required to subscribe to the 
relevant principles of King III. Business and 
governance structures have clear approval 
frameworks.

Naspers has an internal control oversight 
forum comprising the chief financial 
officers (CFOs) and risk and internal 
audit managers of Naspers, Naspers 
Ecommerce, MultiChoice and Media24, 
the Naspers company secretary, the 
company secretaries of MultiChoice and 
Media24, the Naspers global governance 
partner and group general counsel. The 
forum was tasked to ensure the Naspers 
group’s governance structures and 
framework are employed in the in-scope 
entities in the group during the financial 
year. Compliance and progress are 
monitored by the audit and risk 
committees and reported to the board.

For a review of Naspers’s application 
of King III, go to www.naspers.com. 

Focus areas for 2018
Following the release of the King IV report 
in November 2016, we reviewed and 
interpreted King IV for the Naspers 
environment. King IV awareness initiatives 
and a review of the Naspers’s board 
policies, charters and governance practices 
were the starting point. In the 2017/2018 
financial year we will effect system and 
process changes to enable implementation 
of recommended or alternative practices 
to demonstrate application of King IV’s 
principles. Focus areas for the 2018 
financial year will include, but not be 
limited to, enhanced disclosures in the 
2018 integrated annual report and 
continued focus on governance of 
information and technology, particularly 
information and technology security.

90

GOVERNANCENaspers Limited integrated annual report 2017 Human resources and 
remuneration committee report

for the year ended 31 March 2017

This is the report of the human 
resources and remuneration committee 
for the financial year ended 31 March 
2017, appointed to fulfil the board’s 
responsibility with regard to strategic 
human resources aspects of the group.

The committee has a charter that 
complies with the Companies Act and 

King III requirements and is approved by 
the board. 

Members of the committee and 
attendance at meetings
The committee comprises a minimum 
of three non-executive directors. 
The chair of the committee is an 
independent non-executive director. 

The chief executive, financial director 
and chief people officer attend 
meetings by invitation. The committee 
held five meetings during the past 
financial year.

The names of members who were in 
office during the financial year and 
details of the committee meetings 
attended by each member are:

Five meetings were 
held during the year.
Attendance:

5
5
5
4

Category

Non-executive
Independent non-executive
Independent non-executive
Non-executive

Duties carried out
Naspers’s remuneration strategy aims 
to attract, motivate and retain the 
best leaders, entrepreneurs, creative 
engineers and employees to create 
sustainable shareholder value.

Policies and practices align the 
remuneration and incentives for 
executives and employees to the 
group’s business strategy. 

It is the board, based on the 
recommendation from the human 
resources and remuneration committee, 
that approves the remuneration policy. 
Implementation is delegated to the 
Naspers human resources and 
remuneration committee. Subsidiary 
boards follow a similar practice, within 
the parameters of the Naspers 
remuneration policy. 

Name of committee member

Koos Bekker
Rachel Jafta
Fred Phaswana
Cobus Stofberg(1)
Note
(1) Alternate.

Purpose
The main purpose of this committee 
is to assist the board in fulfilling its 
responsibility for the strategic human 
resources issues of the group, 
particularly the appointment, 
remuneration and succession of the 
most senior executives. Primary 
objectives include promoting superior 
performance; directing employees’ 
energies to key business goals; achieving 
the most effective returns for employee 
spend; and addressing diverse needs 
across differing cultures.

91

Naspers Limited integrated annual report 2017   
Human resources and 
remuneration committee report 

(continued)

We are confident that the design and 
structure of our remuneration policy 
continues to be appropriately aligned 
to and supports our business strategy 
going forward. The human resources 
and remuneration committee is aware 
of the incoming remuneration reporting 
requirements under King IV and has 
endeavoured to improve remuneration 
disclosure this year, in anticipation of 
applying the recommendations, as 
appropriate, of King IV in 2018. 
Shareholders will be asked to approve 
the remuneration policy set out in the 
remuneration report, through a non-
binding advisory vote, at the 2017 annual 
general meeting.

During the financial year, the human 
resources and remuneration committee 
focused on:
• Gathering and analysing current and 
relevant industry reward trends to 
ensure that Naspers has a market-
competitive remuneration policy, 
structure and tools to attract and 

retain entrepreneurs and critical talent, 
particularly engineers and specialists. 
This included ensuring that the right 
pay-for-performance mix is applied; 
short-term bonuses are measurable 
and linked to the group’s strategy and 
targets; aligning the terms of the group’s 
various long-term share-based incentive 
schemes to industry norms; and setting 
parameters and criteria for allocations 
of share-based incentives based on 
individual performance.

• Considering independent external 

advice on non-executive directors’ fees.

• Improving disclosure of executive 

remuneration in the integrated annual 
report in a bid for greater transparency.
• Thorough review of detailed succession 
plans to ensure plans are in place for 
top positions across the group that not 
only identify successors, but take into 
account diversity and talent with 
potential, including training/experience 
required. 

Conclusion
Following the review by the committee 
for the year ended 31 March 2017, 
the committee is of the view that, in all 
material respects, the committee has 
complied with its remit. The board 
concurred with this assessment.

Having achieved its objectives for the 
financial year, the committee sets out 
the remuneration disclosure in the 
remuneration report, comprising our 
overarching remuneration policy for 
executive directors and non-executive 
directors and commentary on how it 
has been implemented during the year.

Rachel Jafta
Chair: Human resources and remuneration 
committee

23 June 2017

92

GOVERNANCENaspers Limited integrated annual report 2017 Remuneration report

for the year ended 31 March 2017
Remuneration policy
Naspers’s biggest challenge is to attract, motivate and retain the best leaders, 
entrepreneurs, creative engineers, operators and support staff. That is the only 
way we can create shareholder value long term.

Policies and practices try to align the remuneration and incentives for executives 
and employees to the group’s business strategy. Our companies are responsible 
for developing their own policies within the overall group remuneration framework 
and local laws, taking account of each company’s needs. Naspers has an integrated 
and balanced approach to its reward strategy that aligns stakeholder interests. 
Accordingly, individual reward components are linked to business-specific value 
drivers of the group. Our primary objectives include directing employees’ energies to 
key business goals and achieving the most effective returns for employee spend.

Group remuneration 
framework
Remuneration throughout the 
organisation has been designed to aid 
the recruitment and retention of vital 
skills in a competitive global market. 
Our three-tier remuneration structure 
provides a balance between:
• Guaranteed fixed pay for performing 

the contractual role.

• Annual performance-related 

incentives for achieving defined 
financial and operational targets 
(eg growth in consumer numbers, 
consumer satisfaction, etc). Whereas 
for executive directors these targets 
are set at a Naspers group level, for 
senior management these targets are 
closely linked to the performance of 
their specific business units.

• Long-term incentives (LTI): share 
option and appreciation rights 
(ARs) plans specific to the various 
businesses that we operate and/or 
Naspers N share options. These are 
awarded to senior management and 
other critical employees. Such plans 
create an alignment between 
executive pay and shareholder gains, 
with senior management being 
rewarded for their contribution to 
the value creation of their business 
unit or of Naspers as a whole. Share 
options/appreciation rights in relevant 
business units or Naspers N shares 
are awarded at market value on the 
day of the award and participants 
receive any increase above this 
market value over four or five years. 
The idea is therefore to incentivise 
them to create net new shareholder 

value above the market value on the 
day of the award.

In some rare cases restricted stock 
units (RSUs) may be awarded to key 
contributors at a relatively junior level 
within the different business units. 
The inclusion of RSUs in our 
remuneration packages ensures that 
we are attracting and retaining critical 
talent, such as engineers and those 
with specialist skills, within highly 
competitive markets. RSUs are not 
available to senior management.

The remuneration package of our 
executive directors is designed to be 
principally focused on equity-based 
remuneration. This focuses them on 
long-term value creation and aligns their 
interests with that of shareholders.

93

Naspers Limited integrated annual report 2017   
Remuneration report (continued)

Executive directors
Executive directors’ remuneration policy 

Element and 
purpose

Operation

Fixed pay
Comprises base salary 
and additional benefits 
or total cost to 
company, depending 
on where the 
individual is located. 

Levels reflect the 
market value for the 
role and individual 
performance.

Fixed pay is delivered in the form of a base salary and 
additional benefits.

Additional benefits include non-cash benefits and may 
include pension, medical insurance, etc. 

Levels are reviewed annually and assessed against 
business performance, the scope and nature of the 
role, relevant companies in the technology/media 
sectors and local economic indicators such as inflation, 
cost-of-living changes and the relevant labour market, 
to ensure they are fair, sensible and market 
competitive.

Annual performance-
related incentives
To incentivise the 
achievement of 
financial, operational 
and personal 
objectives.

Senior management is eligible to receive annual 
performance-related awards under the discretionary 
annual performance-related incentive scheme.

The performance-related incentive target for each 
executive is agreed annually in advance of the financial 
year, and is based on targets that are verifiable 
and aligned to the business’s business plan, risk 
management policy and strategy. Where targets are 
not met at the end of the relevant financial year, no 
annual performance-related incentive is paid.

Any annual performance-related incentive payouts 
received under the plan will be paid in cash.

The committee may apply judgement to make 
appropriate adjustments to an individual’s annual 
performance-related incentive.

Performance

Maximum 
opportunity

Performance of the 
group and the 
individual are key 
considerations when 
making increases to 
base salary and/or 
total cost to company.

There is no formal 
maximum limit but 
levels can vary year 
on year depending on 
business performance, 
market circumstances, 
employee benefits 
provider costs 
and individual 
circumstances.

Subject to financial 
performance measures, 
and specific 
operational and 
personal performance 
objectives which are 
tailored to each role.

Maximum annual 
performance-related 
incentive levels are set 
for executive directors.

94

GOVERNANCENaspers Limited integrated annual report 2017 Remuneration report (continued)

Element and 
purpose

Operation

Performance

Long-term incentives
Long-term incentive 
awards comprise a 
significant portion of 
total compensation.

Awards are normally granted annually in the 
form of share options/appreciation rights in 
relevant business units or Naspers N shares, 
which creates an appropriate balance of 
incentives across the Naspers portfolio.

They align the interests 
of the executive 
directors and 
shareholders, aid in the 
creation of shareholder 
value over the long 
term, and ensure that 
the total compensation 
package for executive 
directors is 
competitive enough 
to attract and retain 
talent from the 
high-technology 
industry.

The committee believes that using these types 
of awards directly aligns the interests of the 
executive and shareholder for each business 
unit and creates direct line of sight.

Any share award is contingent on consistently 
strong individual performance. As executives 
and senior management receive only share 
options or appreciation rights, they must drive 
superior business performance, over the 
vesting period, in order to realise a gain. The 
vesting period for each award varies and is 
typically four or five years, with one quarter 
or one fifth of the award vesting annually.

We have set award guidelines, including: not 
making awards during closed periods, no 
backdating, and there is no repricing or 
automatic regranting of underwater share 
options/appreciation rights. 

Share options/
appreciation rights in 
relevant business units 
or Naspers N shares 
are awarded at market 
value on the day of the 
award and participants 
receive any increase 
above this market 
value. 

Executive directors can 
receive the gain in the 
share price over a 
specified time period. 
Performance is 
therefore to create net 
new shareholder value 
above market value on 
the day of the award.

Maximum 
opportunity

A cap applies to the 
number of share 
options/appreciation 
rights in relevant 
business units or 
Naspers N shares that 
may be awarded in 
aggregate and to any 
individual. This is 
determined with 
reference to business 
performance, external 
market levels, individual 
performance and the 
required pay mix for 
each executive 
director.

Recruitment policy 
For any new executive director, the 
human resources and remuneration 
committee may grant share-based 
awards upon appointment. Any 
share-based award made upon 
appointment would be in the form of 
a sign-on award or is typically there to 
buy out share awards that were lost 
when leaving a previous employer. 
These awards may be made in addition 
to normal share-based awards made in 
the year.

Termination policy 
There is no automatic entitlement to 
annual performance-related incentives 
or early vesting of share-based 
incentives if an executive director leaves 
the company. The treatment of annual 

performance-related incentives and 
long-term incentive awards is subject 
to the set leaver provisions, as outlined 
in the scheme documentation. If an 
executive director resigns or is 
dismissed, there is no entitlement to 
any outstanding variable remuneration.

Service contracts
Executive directors’ service contracts 
comply with terms and conditions of 
employment in the local jurisdiction. 
Contracts for executive directors do not 
contain golden parachute clauses and 
none automatically trigger a restraint 
payment. No executive director has a 
notice period of more than one year 
and a predetermined compensation on 
termination exceeding one year’s salary 
and benefits.

Non-executive directors
Non-executive directors are subject 
to regulations on appointment and 
rotation in terms of the company’s 
memorandum of incorporation and the 
South African Companies Act.

Non-executive directors’ terms 
of appointment
The board has clear procedures for 
appointing and orientating directors. 
The nomination committee periodically 
assesses the skills represented on the 
board and determines whether these 
meet the company’s needs. Annual 
self-evaluations are done by the board 
and its committees. Directors are 
invited to give their input in identifying 
potential candidates. Members of the 
nomination committee propose suitable 

95

Naspers Limited integrated annual report 2017  Remuneration report (continued)

candidates for consideration by the board. 
A fit and proper evaluation is performed 
for each candidate.

to make an informed decision on their 
election. The reappointment of non-
executive directors is not automatic.

Retirement and re-election of 
directors
All non-executive directors are subject 
to retirement and re-election by 
shareholders every three years. 
Additionally, non-executive directors are 
subject to election by shareholders at 
the first suitable opportunity for interim 
appointments. The names of non-
executive directors submitted for election 
or re-election are accompanied by brief 
biographical details to enable shareholders 

Non-executive directors’ 
remuneration policy
The fee structure for non-executive 
directors has been designed to ensure 
we appropriately compensate the 
expertise of our board, given the highly 
competitive markets we operate in, 
and the global competition we face.

Non-executive directors receive annual 
remuneration as opposed to a fee per 
meeting, which recognises their ongoing 

responsibility for efficient control of the 
company. This is enhanced by compensation 
for services on group board committees 
and subsidiary boards, where a premium 
is payable to the chairs of boards and 
committees. Remuneration is reviewed 
annually, and is not linked to the company’s 
share price or performance. Non-executive 
directors do not qualify for share allocations 
under the group’s incentive schemes. 
Supported by independent advice, the 
human resources and remuneration 
committee makes its recommendations to 
the board, which annually recommends the 
remuneration of non-executive directors 
for approval by shareholders.

Implementation of the remuneration policy
Executive directors’ 
remuneration
Executive remuneration is guided by the 
remuneration policy (refer to page 93) 
and tailored for individual companies.

Long-term incentive (LTI) levels reflect the 
fair value of share awards made in the 
2016/2017 financial year. The committee 
has looked to align the pay mix for each 
executive director for their role within 
Naspers.  

Annual performance-related incentive 
levels are set for each executive director. 
For Bob van Dijk, the annual performance-
related incentive maximum is calculated 
based on 100% of base salary. For Basil 
Sgourdos, the cap is calculated at 75% 
of total cost to company and for Mark 
Sorour, whose incentives are based on 
deals and may thus be lumpy across 
various years, the maximum is 200% 
of total cost to company. 

Bob van Dijk (chief executive), 
Basil Sgourdos (financial officer) and Mark 
Sorour (chief investment officer), all receive 
a fixed salary. Base salary or total cost to 
company are effective 1 April 2016. 

Fixed pay

Executive director

Bob van Dijk(3)

Basil Sgourdos(4)

Mark Sorour(4)

Financial
year

Fixed pay 
(US$’000)

2016
2017

2016
2017

2016
2017

1 028
1 104

799
828

582
682

% change 
(excluding
 annual 
performance-
related 
incentive, but 
including
 pension)

Actual 
annual 
performance-
related 
incentive
(US$’000)(1)

Pension 
contribution 
paid on 
behalf of 
director to 
pension 
scheme 
(US$’000)

Total 
(US$’000)

LTI fair 
value 
(US$’000)(2)

11.2

4.44

4.0

568
973

337
443

1 199
1 718

77
125

94
105

298
233

1 673
2 202

1 230
1 376

2 079
2 633

0
10 403

848
1 752

1 308
958

Notes
(1) Annual performance-related incentive paid out in respect of each financial year.
(2) The fair value of long-term incentives awarded during each financial year. Details of the separate awards can be found in the shareholding table on page 98.
(3) The fixed pay figure for Bob van Dijk for FY16 includes base salary and allowances. There are no allowances in FY17.
(4) For Basil Sgourdos and Mark Sorour fixed pay is equivalent to total cost to company.

96

GOVERNANCENaspers Limited integrated annual report 2017 Remuneration report (continued)

During the year, levels of base salary and 
total cost to company (where relevant) 
continued to vary across the jurisdictions 
where we operate. In determining any 
increases for executive directors we 
considered business performance and 
local economic indicators, overall 
movement in the local (and, where 
appropriate, regional and global) labour 
market. During the year group companies 
made contributions for executive 
directors to appropriate pension 

schemes. The rate of contribution is 
variable and is considered in total 
compensation, based on the pensionable 
salary of these individuals.

Annual performance-related 
incentives
Annual performance payments made in 
respect of the 2016/2017 performance 
year for Basil Sgourdos, Mark Sorour 
and Bob van Dijk were based on a 

combination of financial, operational 
and discrete personal objectives, 
approved by the human resources and 
remuneration committee. For Bob van 
Dijk and Basil Sgourdos these financial 
objectives had a weighting of 50% of 
maximum annual performance-related 
incentive and for Mark Sorour the 
weighting is 30% of maximum annual 
performance-related incentive.

The annual performance-related incentive outcomes relating to financial performance are summarised in the table below:

Bob van Dijk

Basil Sgourdos

Mark Sorour

FY16

FY17

FY16

FY17

FY16

FY17

Financial objective

Group financial results
Operational and 
personal objectives
Total

Maximum 
%

Actual % 
achieved 

Maximum 
%

Actual % 
achieved 

Maximum 
%

Actual % 
achieved 

Maximum 
%

Actual % 
achieved 

Maximum 
%

Actual % 
achieved 

Maximum 
%

Actual % 
achieved 

50

50

100

28

37

65

50

50

100

50

38

88

25

25

50

12.5

14

39.5(1)

25

50(2)

75(2)

25

22.5

47.5

5

195

200

2.5

133.5

136

15

185

200

15

173

188

Notes
(1) Includes additional exceptional incentive awarded to recognise work on corporate financing of US$100 000.
(2) Includes 25% incentive related to corporate financing. There were no corporate financing transactions in FY17.

The operational and personal 
performance objectives are tailored 
to each role. The measures for Bob 
van Dijk are focused around the 
performance of specific business units. 
These include financial performance, 
customer acquisition and retention 
and other metrics indicating business 
growth.  

Basil Sgourdos’s operational and 
personal performance objectives are 
tailored towards his role as chief 
financial officer and include reporting, 
budget and planning, funding, control 
environment, taxation and governance 
performance objectives. 

Mark Sorour is responsible for mergers, 
acquisitions and divestitures and 
therefore holds a role with a direct 
and significant impact on the group’s 
success. Therefore, 70% of his annual 
performance-related incentive is subject 
to a matrix whereby various deals 
attract different performance objectives. 

Annual performance-related incentives 
will continue to be measured against a 
combination of financial objectives and 
operational and personal objectives 
which are chosen to be specific for 
each role’s annual focus.

Long-term incentives
The mix of LTI between Naspers N 
options and appreciation rights in the 
underlying businesses aligns executive 
remuneration with shareholder returns 
over time. It is important to note that 
executive directors receive Naspers N 
share options/appreciating rights only 
at market value (which means that the 
incentive will only contribute if new 
value is created for the company), and 
do not receive any restricted stock 
units.

97

Naspers Limited integrated annual report 2017  Remuneration report (continued)

Awarded during the financial year
During the year a number of share options/appreciation rights in relevant business units and Naspers N ordinary shares were awarded 
to the executive directors. The value of these awards is outlined below:

Bob van Dijk
Basil Sgourdos
Mark Sorour

Naspers N options

Appreciation rights

Number of
options

Fair value 
(US$’000)

147 906
9 691
7 787

10 403
740
595

 Number of
appreciation
rights

0
162 999
58 263

Fair value
(US$’000)

0
1 012
363

Full details of awards offered during the financial year are included in the table that provides details of directors’ participation in the 
group’s share incentive schemes outstanding (not yet released) at 31 March 2017 and in note 17: Related party transactions and 
balances on pages 72 to 74 of the consolidated annual financial statements. 

Executive directors had a combination of share options/appreciation rights in relevant business units and Naspers N shares vesting 
(released) to them during the year, as outlined in the table below. 

Awards released during the period 1 April 2016 to 31 March 2017

Bob van Dijk
Basil Sgourdos
Mark Sorour

Naspers N options

Appreciation rights

Number of
options

Fair value 
(US$’000)

 Number of
appreciation
rights

284 031 
  27 325 
  53 347 

  10 551 
415
1 011

      1 606 333 
10 793 
38 564 

Fair value
(US$’000)

     8 264 
57
249

Full details of the individual awards released in FY17 can be found in Annexure A of this report, on pages 103 and 104.

98

GOVERNANCENaspers Limited integrated annual report 2017  
Remuneration report (continued)

Outstanding awards not yet released
Outstanding share awards not yet released, including those made within the financial year, are summarised in the table below:

Bob van Dijk
Basil Sgourdos
Mark Sorour

Naspers N options

Appreciation rights

Number of
options

Fair value 
(US$’000)

715 969
69 583
113 875

34 027
2 927
4 402

 Number of
appreciation
rights

4 819 006
206 175
182 084

Fair value
(US$’000)

28 974 
1 286 
1 257 

Executive directors who retire and become non-executive directors are allowed to retain their share options/appreciation rights 
under the rules of the group’s share-based incentive schemes only if they serve on group boards. 

Full details of directors’ participation in the group’s share incentive schemes outstanding (not yet released) at 31 March 2017 
can be found in note 17: Related party transactions and balances on pages 72 to 74 of the consolidated annual financial 
statements. 

Group share-based incentive 
schemes
The group’s share-based incentive 
schemes are set out in equity 
compensation benefits in the notes 
to the annual financial statements 
on www.naspers.com.

At 31 March 2017 the group held 
3 293 211 (2016: 3 393 909) Naspers 
N ordinary shares as treasury shares 

to settle outstanding options under 
certain group share incentive schemes. 
The expected dilutive effect of these 
treasury shares on the group’s earnings, 
on a per-share basis, was 2 US cents 
per N ordinary share (2016: 1 US cent).

In accordance with schedule 14 of the 
JSE Limited Listings Requirements and 
the South African Companies Act, at the 
annual general meeting in August 2011 

shareholders approved that up to 
40 588 541 Naspers N ordinary shares 
(some 10% of Naspers’s N ordinary 
share capital at 31 March 2010) may 
be issued for the group’s share-based 
incentive schemes. During the financial 
year to 31 March 2017, 345 138 new 
N ordinary shares had been so issued, 
resulting in a total of 29% of the 
approved 40 588 541 Naspers N 
ordinary share capital being used to date.

99

Naspers Limited integrated annual report 2017   
Remuneration report (continued)

Non-executive directors
Non-executive directors’ fees
Using the services of an external consultant, two points of reference are used to develop a proposal for non-executive directors’ fee 
structure:
• board compensation of Naspers’s industry peers internationally, ie competitors in the same broad field and of relevant scale, and
• average board compensation of the Top 10 JSE companies.

Non-executive directors’ fees reflect a 5% year-on-year increase for FY18.  This was approved by shareholders at the annual general 
meeting in August 2016. The proposal for FY19, details of which are included in the notice of the annual general meeting on page 114 
of this report, is an increase of up to 5% year on year.

Board
Chair
Member
Daily fees when travelling to and attending meetings outside home country

Committees
Audit committee

Risk committee

Human resources and remuneration committee

Nomination committee

Social and ethics committee

31 March 2017
US$

31 March 2018
US$

430 000
172 000
3 500

106 050
42 420

63 000
25 200

74 550
29 820

40 163
16 065

55 125
22 050

452 000
180 800
3 500

111 350
44 540

66 150
26 460

78 250
31 300

42 175
16 870

57 875
23 150

Chair
Member

Chair
Member

Chair
Member

Chair
Member

Chair
Member

Other
Trustee of group share schemes/other personnel funds

R46 400

R48 720

The non-executive chair does not receive additional remuneration for attending meetings, or being a member of or chairing any 
committee of the board, or attending Tencent board and committee meetings. 

100

GOVERNANCENaspers Limited integrated annual report 2017  
Remuneration report (continued)

Non-executive directors’ fees (continued)
Non-executive directors’ emoluments for the financial year to 31 March 2017

2017

Committee and 
trustee fees

Directors’ fees

Other fees(2)

Directors’ fees(1)

2016

Committee and 
trustee fees

Other fees

 Paid 
 by 
 com- 
 pany 
 US$’000 

 Paid 
 by 
 sub- 
sidiary 
 US$’000 

 Paid 
 by 
 com- 
 pany 
 US$’000 

 Paid 
 by 
 sub- 
 sidiary 
 US$’000 

 Paid 
 by 
 com- 
 pany 
 US$’000 

 Paid 
 by 
 sub- 
sidiary 
 US$’000 

Total 
 2017 
 US$’000

 Paid 
 by 
 com- 
 pany 
 US$’000 

 Paid 
 by 
 sub- 
sidiary 
 US$’000 

 Paid 
 by 
 com- 
 pany 
 US$’000 

 Paid 
 by 
 sub- 
sidiary 
 US$’000 

 Paid 
 by 
 com- 
 pany 
 US$’000 

 Paid 
 by 
 sub- 
sidiary 
 US$’000 

 Total 
 2016 
 US$’000 

504
–

246
218
232
218
218
218

232
246

242
221

20
–

–
47
–
61
–
20

–
31

–
–

218
 3 013 

–
179

–
–

–
224
–
180
22
22

–
25

46
–

68
587

–
–

–
36
–
26
–
12

–
14

–
–

–
88

–
–

–
–
–
–
–
–

–
–

–
–

–
–

–
–

50
–
–
– 
275
–

50
187 

–
–

–
562

524
–

296
525
232
485
515
272

282
503

288
221

480
–

217
206
–
206
206
192

231
234

234
234

20
–

–
46
–
59
–
20

–
35

–
–

286
4 429 

206
2 646 

–
180

–
–

–
209
–
161
21
21

–
24

42
–

64
542

–
–

–
35
–
9
–
11

–
15

–
–

–
70

–
–

–
–
–
–
–
–

–
–

–
–

–
–

–
–

50
–
–
–
–
–

50
185

–
–

–
285

500
–

267
496
–
435
227
244

281
493

276
234

270
3 723 

Non-
executive 
directors

J P Bekker
H J du Toit(1)
C L 
Enenstein(2)
D G Eriksson
G Liu(1)
R C C Jafta
F L N Letele(2)
D Meyer
R Oliveira de 
Lima(2)
S J Z Pacak(2)
T M F 
Phaswana
J D T Stofberg
B J van der 
Ross

Notes
(1) Appointed 1 April 2016. Hendrik du Toit elected not to receive directors’ fees.
(2) Compensation for assignments.

General notes
Directors’ fees include fees for services as directors, where appropriate, of Media24 Holdings Proprietary Limited, MultiChoice South Africa Holdings Proprietary Limited and 
NMS Insurance Services Limited. An additional fee may be paid to directors for work done as directors with specific expertise.

Committee fees include fees for attending meetings of the audit committee, risk committee, human resources and remuneration committee, nomination committee, and social 
and ethics committee. Committee and trustee fees include, where appropriate, fees to be considered by shareholders at the annual general meeting on 25 August 2017 for 
services as trustees of the group share-based schemes.

Non-executive directors are subject to regulations on appointment and rotation in terms of the company’s memorandum of incorporation and the South African Companies Act. 

101

Naspers Limited integrated annual report 2017  Remuneration report (continued)

Directors’ interest in Naspers shares
The directors of Naspers have the following interests in Naspers A ordinary shares on 31 March 2017:

31 March 2017

Naspers A ordinary shares

Beneficial

31 March 2016

Naspers A ordinary shares

Beneficial

Name

Direct

Indirect

Total

Direct

Indirect

Total

J D T Stofberg
General note
Koos Bekker and Cobus Stofberg each have an indirect 25% interest in Wheatfields 221 Proprietary Limited, which controls 168 605 Naspers Beleggings (RF) Beperk ordinary shares, 
16 860 500 Keeromstraat 30 Beleggings (RF) Beperk ordinary shares and 169 865 Naspers A ordinary shares. No other director of Naspers had any direct interest in Naspers A 
ordinary shares at 31 March 2017 or 31 March 2016.

166 

166

–

166

166

–

The directors of Naspers (and their associates) had the following interests in Naspers N ordinary shares as at 31 March:

Name

J P Bekker
H J du Toit(1)
C L Enenstein
D G Eriksson
R C C Jafta
G Liu(1)
F L N Letele
D Meyer
R Oliveira de Lima
S J Z Pacak(2)(4)
T M F Phaswana
V Sgourdos(4)
M R Sorour(3)(4)
J D T Stofberg
B J van der Ross
B van Dijk(4)

31 March 2017

31 March 2016

Naspers N ordinary shares

Naspers N ordinary shares

Beneficial

Beneficial

Direct

–
–
–
–
–
–
737
–
–
612 635
–
–
1 262
159 831
–
–

774 465

Indirect

4 688 691
–
–
–
–
–
–
–
–
237 548
3 530
59 277
23 680
291 888
400
284 031

5 589 045

Total

4 688 691
–
–
–
–
–
737
–
–
850 183
3 530
59 277
24 942
451 719
400
284 031

6 363 510

Direct

–
–
–
–
–
–
737
–
–
646 510
–
–
900
159 831
–
–

807 978

Indirect

4 688 691
–
–
–
–
–
–
–
–
252 548
3 530
31 952
11 128
291 888
400
–

5 280 137

Total

4 688 691
–
–
–
–
–
737
–
–
899 058
3 530
31 952
12 028
451 719
400
–

6 088 115

Notes
(1) Appointed 1 April 2016.
(2)  On 12 July 2016 Steve Pacak sold 24 000 Naspers N ordinary shares at a market price of R2 200.00 per share in the MIH Services fz llc Share Trust (formerly MIH (Mauritius) 

Limited share trust). On 15 December 2016 Steve sold 27 875 Naspers N ordinary shares at average market prices ranging between R1 985.00 and R1 995.00 per share in the 
MIH Services fz llc Share Trust (formerly MIH (Mauritius) Limited share trust). On 15 December 2016, 32 125 Naspers N ordinary shares were delivered to Steve upon payment of 
the amount of R5 621 875.00 to the MIH Services fz llc Share Trust (formerly MIH (Mauritius) Limited share trust). On 30 November 2016 Steve’s family trust sold 2 000 Naspers 
N ordinary shares at average market prices ranging between R2 095.01 and R2 086.00 per share. Furthermore, on 1 December 2016 the family trust sold 5 500 Naspers N 
ordinary shares at average market prices ranging between R2 056.50 and R2 039.51 per share.

(3)  On 23 February 2017 Mark Sorour sold 40 795 Naspers N ordinary shares at average market prices ranging between R2 190.00 and R2 193.65 per share in the MIH Holdings 

Share Trust. On 30 December 2016 Mark’s spouse purchased 245 Naspers N ordinary shares at an average market price of R2 017.99 per share. On 8 March 2017 Mark’s spouse 
purchased 117 Naspers N ordinary shares at an average market price of R2 142.99 per share. Mark’s beneficial interest was reduced following the sale of 8 134 N ordinary 
Naspers shares by his investment manager on 14 August 2015 at average market prices ranging between R1 718.00 and R1 755.00 per share. The 2016 comparative figures have 
been adjusted to reflect this transaction.

(4)  Includes Naspers N ordinary shares that have been released in terms of the MIH Services fz llc Share Trust (formerly the MIH (Mauritius) Limited share trust) and the MIH Holdings 

Share Trust.

On 21 April 2017 Emilie Choi was appointed an independent non-executive director. Emilie holds no Naspers A or N ordinary 
shares. There have been no further changes to the directors’ interests in the table above between the end of the financial year and 
23 June 2017.

102

GOVERNANCENaspers Limited integrated annual report 2017 Remuneration report (continued)

Annexure A 
Long-term incentives

Awards released during the period 1 April 2016 to 31 March 2017

Name

Incentive scheme

Offer date

Release
date

Number 
of ARs

Purchase 
price

Value of

option(1)

M R Sorour(2)

MIH Holdings Share Incentive 
Scheme (Naspers shares) 

19/09/2011

19/09/2016

11 128

R350.00

R175.85

MIH Holdings Share Incentive 
Scheme (Naspers shares)

MIH Holdings Share Incentive 
Scheme (Naspers shares)

MIH Holdings Share Incentive 
Scheme (Naspers shares)

02/07/2012

02/07/2016

18 539

R436.83

R176.49

11/07/2013

11/07/2016

13 680

R770.00

R276.34 

28/03/2014

28/03/2017

10 000

R1 155.00

R483.39 

Flipkart Limited SAR

10/09/2014

10/09/2016

617

US$63.64

US$21.20 

Flipkart Limited SAR

11/09/2015

11/09/2016

942

US$63.64

US$19.81 

Naspers Global Ecommerce SAR 12/09/2014

12/09/2016

13 493

US$15.58

US$4.48 

Naspers Global Ecommerce SAR 17/09/2015

17/09/2016

8 606

US$18.59

US$4.99 

MIH China/MIH TC 2008 SAR

17/01/2014

17/01/2017

8 000

US$42.95

US$10.43 

SimilarWeb Limited SAR

10/09/2014

10/09/2016

344

US$1.45

US$0.44 

SimilarWeb Limited SAR

17/09/2015

17/09/2016

1 497

US$6.68

US$2.37 

Konga SAR

11/09/2015

11/09/2016

1 166

US$8.57

US$2.67 

Showmax SAR

18/09/2015

18/09/2016

2 222

US$18.00

US$7.87 

Souq SAR

11/09/2015

11/09/2016

583

US$17.15

US$3.80 

Takealot SAR

11/09/2015

11/09/2016

1 094

R111.04

US$41.90 

103

Naspers Limited integrated annual report 2017  Remuneration report (continued)

Name

Incentive scheme

Offer date

Release
date

Number 
of ARs

Purchase 
price

Value of

option(1)

V Sgourdos

MIH Services fz llc Share Trust 
(formerly MIH (Mauritius) share 
incentive scheme) (Naspers 
shares)

MIH Services fz llc Share Trust 
(formerly MIH (Mauritius) share 
incentive scheme) (Naspers 
shares)

MIH Services fz llc Share Trust 
(formerly MIH (Mauritius) share 
incentive scheme) (Naspers 
shares)

19/09/2011

19/09/2016

7 082

R350.00

R171.45

02/07/2012

02/07/2016

11 123

R436.83

R169.68

11/07/2013

11/07/2016

9 120

R770.00

R289.65 

Naspers Global Ecommerce SAR 17/09/2015

17/09/2016

9 682

US$18.59

US$4.99 

Showmax SAR

18/09/2015

18/09/2016

1 111

US$18.00

US$7.87 

B van Dijk

MIH Services fz llc Share Trust 
(formerly MIH (Mauritius) share 
incentive scheme) (Naspers 
shares)

MIH Services fz llc Share Trust 
(formerly MIH (Mauritius) share 
incentive scheme) (Naspers 
shares)

11/07/2013

11/07/2016

6 698

R770.00

R289.65 

28/03/2014

28/03/2017

277 333

R1 155.00

R503.76 

Flipkart Limited SAR

10/09/2014

10/09/2016

73 170

US$63.64

US$21.20 

Naspers Global Ecommerce SAR 12/09/2014

12/09/2016 1 493 226

US$15.58

US$4.48 

SimilarWeb Limited SAR

10/09/2014

10/09/2016

39 937

US$1.45

US$0.44 

Notes
(1) The value of the option represents the fair value on grant date in accordance with IFRS.
(2)  On 23 February 2017 Mark Sorour sold 40 795 Naspers N ordinary shares at average market prices ranging between R2 190. 00 and R2 193.65 per share in the MIH Holdings 

Share Trust.

104

GOVERNANCENaspers Limited integrated annual report 2017 Nomination committee report

for the year ended 31 March 2017

This is the report of the nomination 
committee for the financial year ended 
31 March 2017.

The committee has a charter approved 
by the board. 

Members of the committee and 
attendance at meetings
The committee comprises a minimum 
of three non-executive directors, the 
majority of whom are independent. The 
chair of the committee is the chair of 
the board. The chief executive, financial 
director, and chief people officer attend 

the meetings by invitation. The 
committee held five meetings during 
the past financial year.

The names of the members who were 
in office during the financial year and 
the details of the committee meetings 
attended by each of the members are:

Name of committee member

Koos Bekker
Rachel Jafta
Fred Phaswana

Cobus Stofberg(1)
Note
(1) Alternate.

Five meetings were 
held during the year.
Attendance:

5
5
5

4

Purpose
The key responsibilities of the 
committee include, but are not limited 
to, assisting the board to determine 
and regularly review the size, structure, 
composition and effectiveness of the 
board and its committees in the 
context of the company’s strategy.

Duties carried out
The duties completed by the 
committee this financial year have 
included:
• Assessment of the composition 

of the board to execute its duties 
effectively.

• Developing a diversity policy at board 
level that encompasses aspects of 
diversity, including, but not limited 
to, making good use of differences in 
the skills, geographical and industry 
experience, background, race, gender 
and other distinctions between 
members of the board. No specific 

targets have been set in terms of 
race or gender. The diversity policy 
was approved by the board in 
November 2016. Following the 
approval by the board of the diversity 
policy, the recommendation of the 
appointment of an independent 
non-executive director, Emilie Choi, 
to the board (effective 21 April 
2017) and to the risk committee 
was considered and recommended 
to the board. The appointment was 
approved by the board.

• The review and recommendation 
of the audit committee members 
to the annual general meeting for 
shareholder approval.

• The effectiveness of the board, its 
members and the committees is 
assessed through a board evaluation 
process.

• A formal succession plan is 

developed for the chief executive 
officer and senior management.

Category

Non-executive
Independent non-executive
Independent non-executive 
(lead independent)
Non-executive

Conclusion
Following the review by the committee 
for the year ended 31 March 2017, the 
committee is of the view that, in all 
material respects, the committee has 
fulfilled its remit for the financial year.

Koos Bekker
Chair: Nomination committee

23 June 2017

105

Naspers Limited integrated annual report 2017   
Social and ethics committee report 

for the year ended 31 March 2017

The purpose of this report is to outline 
how the social and ethics committee has 
discharged its responsibilities as set out 
in section 72 of the South African 
Companies Act No 71 of 2008, as 
amended (the Act), and regulation 43 of 
the Companies Regulations 2011 (the 
regulation), issued in terms of the Act.

Members of the committee and 
attendance at meetings
The social and ethics committee 
comprises non-executive and executive 
directors, and certain key members of 
management. This committee met three 
times during the financial year. The 
company secretary also acts as the 
secretary of the committee. The chair 

of the board, general manager: finance, 
head of risk management support and 
internal audit, and group general counsel 
attend the meetings by invitation.

The names of the members who were 
in office during the financial year and 
the details of the committee meetings 
attended by each of the members are:

Name of committee member

Three meetings were 
held during the year.
Attendance:

Don Eriksson
Rachel Jafta
Nolo Letele(1)
Debra Meyer
Basil Sgourdos
Bob van Dijk
Esmaré Weideman
Note
(1) Appointed on 22 March 2017 as acting chief executive of the MultiChoice South Africa group. 

3
3
3
3
3
3
3

Category

Independent non-executive
Independent non-executive
Executive
Independent non-executive
Executive
Executive
Executive

Responsibilities
The committee’s responsibilities cover the 
group’s South African operations: Naspers, 
MultiChoice, Media24 and MIH 
e-commerce Holdings. Its mandate, set 
out in its charter, is aligned with the 
committee’s statutory responsibilities as 
set out in the regulation. The committee 
monitors:
• Social and economic development, 

including the company’s status against 
the goals and purposes of the:
–   10 principles in the United Nations 

Global Compact 

–   Organisation for Economic 

Co-operation and Development 
(OECD) recommendations on 
corruption

–   Employment Equity Act, and
–   Broad-based Black Economic 

Empowerment Act.

• Corporate citizenship, including the 

company’s:
–   promotion of equality, prevention 

of unfair discrimination, and reduction 
of corruption

–   contribution to development of the 

communities in which its activities are 
predominantly conducted or within 
which its products or services are 
predominantly marketed, and
–   record of sponsorship, donations 

and charitable giving.

• Environmental, health and public safety 
matters, including the impact of the 
company’s activities and of its products 
or services.

• Consumer relationships, including the 
company’s advertising, public relations 
and compliance with consumer 
protection laws.

• Labour and employment, including:

–   the company’s standing in terms of 

the International Labour Organization 
Protocol (ILO) on decent work 
and working conditions, and
–   the company’s employment 

relationships and its contribution 
toward the educational development 
of its employees.

• Matters within its mandate to be 

brought to the attention of the board 
as the occasion requires.

• Matters within its mandate to be 

reported to shareholders.

106

GOVERNANCENaspers Limited integrated annual report 2017 Social and ethics committee report 

for the year ended 31 March 2017 
(continued)

Discharge of responsibilities
The committee reviewed:
• Employment equity plans for its 

South African businesses.

• Performance in regard to BEE as 

measured against the Department of 
Trade and Industry’s generic BBBEE 
scorecard.

• Skills and other development 
programmes aimed at the 
educational development of its 
employees.

• Employment philosophy and how it is 
founded on promoting equality and 
preventing unfair discrimination.
• Labour practices and policies, and 
how these compare to the ILO 
protocol on decent working 
conditions.

• Corporate social investment 

programmes, including details of 
donations and charitable giving.
• The progress of the South African 

businesses in addressing the 
principles of the UN Global 
Compact and OECD.

• Consumer relationships, including 
the company’s advertising, public 
relations, and compliance with 
consumer protection laws.

• Overlap of responsibilities with other 
board committees and how they 
have been discharged.

• A register that addresses our social 
impact and business ethics and the 
statutory responsibilities of the 
committee associated with the South 
African companies, including 
combined assurance responses.

Conclusion
The committee is of the view that the 
group takes its environmental, social and 
governance responsibilities seriously. 
Appropriate policies, plans and 
programmes are in place to contribute 
to social and economic development, 
good corporate citizenship, 
environmental responsibility, fair labour 
practices and good consumer relations.

No substantive non-compliance with 
legislation and regulation, or non-
adherence with codes of best practice, 
relevant to the areas within the 
committee’s mandate, has been brought 
to its attention. Based on its monitoring 
activities to date, the committee has 
no reason to believe that any such 
non-compliance or non-adherence 
has occurred.

The committee recognises that the 
areas within its mandate are evolving 
and that management’s responses 
too will adapt to changes in the 
environmental, social and governance 
agenda.

The committee determined that, 
during the financial year under review, 
it had discharged its legal and other 
responsibilities as outlined in terms of 
its remit, details of which are included 
in the full corporate governance report 
on www.naspers.com. 
 The board 
concurred with this assessment.

Don Eriksson
Chair: Social and ethics committee

23 June 2017

107

Naspers Limited integrated annual report 2017  Audit committee report 

for the year ended 31 March 2017

The audit committee submits this report, 
as required by section 94 of the South 
African Companies Act 71 of 2008 
(the Act).

Functions of the audit committee
The committee has adopted formal terms 
of reference, delegated by the board of 
directors, as set out in its charter. It has 
discharged the functions in terms of its 
charter and the Act as follows:
• Reviewed the interim, provisional, 
annual financial statements and 
integrated annual report, culminating 
in a recommendation to the board to 
adopt them. In the course of its review, 
the committee:
– took appropriate steps to ensure the 
financial statements were prepared 
in accordance with International 
Financial Reporting Standards (IFRS) 
and in the manner required by the 
Act

– considered and, when appropriate, 
made recommendations on internal 
financial controls

– dealt with concerns or complaints on 
accounting policies, internal audit, the 
auditing or content of annual financial 
statements, and internal financial 
controls, and

– reviewed legal matters that could 

have an impact on the organisation’s 
financial statements.

• Reviewed external audit reports on 
the consolidated and separate annual 
financial statements.

• Reviewed the board-approved internal 

audit charter.

• Reviewed and approved the internal 

and external audit plans.

• Reviewed internal audit and risk 
management reports and, where 
relevant, made recommendations to 
the board.

• Evaluated the effectiveness of risk 

management, controls and governance 
processes.

• Verified the independence of the 
external auditor, nominated 
PricewaterhouseCoopers Inc. as auditor 
for 2017 and noted the appointment of 
Brendan Deegan as the designated auditor.

• Approved audit fees and engagement 

terms of the external auditor.

• Determined the nature and extent 
of allowable non-audit services and 
approved contract terms for non-audit 
services by the external auditor.
• Reviewed the JSE’s report on the 
proactive monitoring of financial 
statements.

Members of the audit committee 
and attendance at meetings
The audit committee consists of the 
independent non-executive directors and 
meets at least three times per year in 
accordance with its charter. All members act 
independently as described in section 94 of 
the Act. During the year under review four 
meetings were held. The internal and 
external auditors, in their capacity as auditors 
to the group, attended and reported at all 
meetings of the audit committee. The group 
risk management function was also 
represented. The chair of the board, chief 
executive, financial director, general manager: 
finance, group general counsel and one of 
the non-executive directors attend the 
meetings by invitation.

The names of the members who were in office during the financial year and the details of the audit committee meetings attended 
by each of the members are:

Name of committee member

Qualifications

Four meetings were 
held during the year.
Attendance:

Don Eriksson
Rachel Jafta
Ben van der Ross

CTA (Wits) and CA(SA)
MEcon and PhD (SU)
Dip Law (UCT)

4
4
4

Category

Independent non-executive
Independent non-executive
Independent non-executive

108

GOVERNANCENaspers Limited integrated annual report 2017 Audit committee report (continued)

for the year ended 31 March 2017

The board and the nomination 
committee unanimously recommend 
to shareholders at the annual general 
meeting that the current committee 
members be re-elected. All audit 
committee members served on the 
committee for the full financial year.

Internal audit
The audit committee has oversight 
of the group’s financial statements and 
reporting process, including the system 
of internal financial control. It is 
responsible for ensuring that the group’s 
internal audit function is independent 
and has the necessary resources, 
standing and authority in the 
organisation to discharge its duties. 
The committee oversees cooperation 
between internal and external auditors, 
and serves as a link between the board 
of directors and these functions. The 
head of internal audit reports 
functionally to the chair of the 
committee and administratively to 
the financial director.

Confidential meetings
Audit committee agendas provide 
for confidential meetings between 
committee members and the internal 
and external auditors.

Independence of the 
external auditor
During the year the audit 
committee reviewed a representation 
by the external auditor and, after 
conducting its own review, confirmed 
the independence of the auditor.

Expertise and experience of 
the financial director and the 
finance function
As required by the JSE Listings 
Requirement 3.84(h), the audit 
committee has satisfied itself that the 
financial director has appropriate 
expertise and experience.

In addition, the committee satisfied itself 
that the composition, experience and 
skills set of the finance function met the 
group’s requirements.

Discharge of responsibilities
The committee determined that, during 
the financial year under review, it had 
discharged its legal and other 
responsibilities as outlined in terms of 
its remit, details of which are included in 
the full corporate governance report 
on www.naspers.com. 
 The board 
concurred with this assessment.

Don Eriksson
Chair: Audit committee

23 June 2017

109

Naspers Limited integrated annual report 2017  Risk committee report 

for the year ended 31 March 2017

This is the report of the risk committee 
for the financial year ended 31 March 
2017.  The committee’s purpose is to 
assist the board to discharge its 
responsibilities with regard to the 
governance of risk through formal 
processes, including an enterprise-wide 
risk management process and system. 

Purpose
We have integrated King III 
recommendations, and these along with 
identified group requirements make up the 
overall function of the committee, being:
• Reviewing and approving the risk 

management policy and plan developed 
by management.

• Monitoring implementation of the risk 

management policy and plan.

• Making recommendations to the board 
concerning risk indicators, levels of risk 
tolerance and appetite. 

• Monitoring that risks are reviewed by 
management and ensuring that risk 
management assessments are 
performed regularly by management.

Further detail is included in the full 
corporate governance report on 
www.naspers.com. 

Members of the risk committee 
and attendance at meetings
The committee is appointed by the 
board. During the financial year, the risk 
committee consisted of three 
independent non-executive directors, one 
non-executive director, as well as the chief 
executive and financial director, and meets 
at least three times per year in accordance 
with its charter. The chair of the board, 
general manager: finance, group general 
counsel and the head of risk management 
support and internal audit attend the 
meetings by invitation. During the year 
under review four meetings were held.

The names of the members who were in office during the financial year and the details of the risk committee meetings attended by 
each of the members are:

Four meetings were held during 
the year.
Attendance:

4
4
4
4
4
4

Category

Independent non-executive
Independent non-executive
Non-executive
Executive
Independent non-executive
Executive

independent advice and to act as an 
independent guardian to the risk 
committee on PayU-related matters. 
PayU risk advisory committee comprises 
four executive members and three (or 
more) non-executive members. These 
committees report to the Naspers 
risk committee.

Discharge of responsibilities
The committee determined that, during 
the financial year under review, it had 
discharged its responsibilities as outlined 
in terms of its remit, details of which are 
included in the full corporate governance 
report on www.naspers.com. 
 The 
board concurred with this assessment.

An ongoing enterprise-wide risk 
assessment process supports the group. 
This ensures risks are adequately 
identified, evaluated and managed at the 
appropriate level in each business, and 
that their individual and joint impact on 
the Naspers group is considered. Internal 
audit assists in evaluating the effectiveness 
of the risk management process and 
comments on this in its own assessment 
report.

The committee has presented the risk 
summary within the integrated annual 
report on page 26. 

Don Eriksson
Chair: Risk committee

23 June 2017

Name of committee member

Don Eriksson
Rachel Jafta
Steve Pacak
Basil Sgourdos
Ben van der Ross
Bob van Dijk

Subsequent to the year-end, Emilie Choi 
was appointed as a new member of the 
risk committee on 21 April 2017. All risk 
committee members served on the 
committee for the full financial year.

Key areas of focus
The committee assists the board in 
recognising all material risks to which 
the group is exposed and ensuring that 
the culture, policies and systems are 
implemented and functioning effectively. 
Management is accountable to the board 
for implementing and monitoring the 
processes of risk management and 
integrating this into day-to-day activities. 
Risk committees are established at 
MultiChoice and Media24. During 
the financial year, a PayU risk advisory 
committee was established by the 
risk committee to ensure that PayU 
management receives external 

110

GOVERNANCENaspers Limited integrated annual report 2017  
Shareholder and 
corporate 
information

111

Naspers Limited integrated annual report 2017 Administration and corporate information

Company secretary
Gillian Kisbey-Green
MultiChoice City
144 Bram Fischer Drive
Randburg 2194
South Africa
Gillian.Kisbeygreen@naspers.com

Registered office
40 Heerengracht
Cape Town 8001
South Africa
PO Box 2271
Cape Town 8000
South Africa
Tel: +27 (0)21 406 2121
Fax: +27 (0)21 406 3753

Registration number
1925/001431/06
Incorporated in South Africa

Auditor
PricewaterhouseCoopers Inc.

Transfer secretaries
Link Market Services South Africa 
Proprietary Limited
(Registration number: 2000/007239/07)
PO Box 4844
Johannesburg 2000
South Africa
Tel: +27 (0)11 630 0800
Fax: +27 (0)11 834 4398

ADR programme
Bank of New York Mellon maintains 
a Global BuyDIRECTSM plan for Naspers 
Limited.
For additional information, visit Bank 
of New York Mellon’s website at 
www.globalbuydirect.com or call 
Shareholder Relations at 1-888-BNY-
ADRS or 1-800-345-1612 or write to:
Bank of New York Mellon
Shareholder Relations Department –
Global BuyDIRECTSM
Church Street Station
PO Box 11258, New York,  
NY 10286-1258 
USA

Sponsor
Investec Bank Limited
(Registration number: 1969/004763/06)
PO Box 785700, Sandton 2146
South Africa
Tel: +27 (0)11 286 7326
Fax: +27 (0)11 286 9986

Attorneys
Werksmans Inc.
PO Box 1474
Cape Town 8000
South Africa

Webber Wentzel (in alliance 
with Linklaters)
PO Box 61771
Marshalltown
Johannesburg 2107
South Africa

Investor relations
Meloy Horn
InvestorRelations@naspers.com
Tel: +27 (0)11 289 3320
Fax: +27 (0)11 289 3026

112

SHAREHOLDER AND CORPORATE INFORMATIONNaspers Limited integrated annual report 2017  
Analysis of N ordinary shareholders at 31 March 2017

Analysis of N ordinary shareholders

Size of holdings

1 – 100 shares
101 – 1 000 shares
1 001 – 5 000 shares
5 001 – 10 000 shares
More than 10 000 shares

Number of shareholders Number of N ordinary shares owned

51 868
24 422
3 316
633
1 490
81 729

1 861 101
7 687 308
7 115 271
4 660 309
416 941 264
438 265 253

The following shareholders hold 5% and more of the N ordinary issued share capital of the company:

Name

% of N ordinary shares held Number of N ordinary shares owned

Public Investment Corporation of South Africa

13.97

61 210 487

Public shareholder spread (N ordinary shares)
To the best knowledge of the directors, the spread of public shareholders in terms of section 4.25 of the JSE Limited Listings 
Requirements at 31 March 2017 was 97.03%, represented by 81 718 shareholders holding 425 224 456 N ordinary shares in 
the company. The non-public shareholders of the company comprising 11 shareholders representing 13 040 797 N ordinary 
shares are analysed as follows:

Category

Number of N ordinary shares % of N ordinary issued share capital

Naspers share-based incentive schemes
Directors 
Group companies

3 293 211
6 315 260
3 432 326

Shareholders’ diary

Annual general meeting
Reports

Interim for half-year to September

  Announcement of annual results
  Annual financial statements
Dividend
  Declaration
  Payment
Financial year-end

0.75
1.44
0.78

August

November
June
July

August
September
March

113

Naspers Limited integrated annual report 2017   
 
Notice of annual general meeting

Notice is hereby given in terms of 
the Companies Act No 71 of 2008, as 
amended (the Act), that the 103rd annual 
general meeting of Naspers Limited (the 
company or Naspers) will be held on the 
17th floor of the Media24 Centre, 
40 Heerengracht in Cape Town, South 
Africa on Friday 25 August 2017 at 11:15.

Record date, attendance 
and voting
The record date for the meeting (being 
the date used for the purpose of 
determining which shareholders are 
entitled to participate in and vote at the 
meeting) is 11 August 2017.

Votes at the annual general meeting will 
be taken by way of a poll and not on a 
show of hands.

A shareholder entitled to attend and vote 
at the meeting is entitled to appoint a 
proxy to attend, participate in and vote at 
the meeting in the place of the 
shareholder. A proxy need not be a 
shareholder of the company.

Before any person may attend or 
participate in a shareholders’ meeting, that 
person must present reasonably 
satisfactory identification and the person 
presiding at the meeting must be 
reasonably satisfied that the right of that 
person to participate and vote, either as a 
shareholder, or as a proxy for a 
shareholder, has been reasonably verified. 
Forms of identification include valid 
identity documents, driver’s licences and 
passports.

A form of proxy, which includes the 
relevant instructions for its completion, is 
attached for the use of holders of 
certificated shares and ’own name’ 
dematerialised shareholders who wish to 
be represented at the annual general 
meeting. Completion of a form of proxy 
will not preclude such a shareholder from 
attending and voting (in preference to that 
shareholder’s proxy) at the annual general 
meeting.

Holders of dematerialised shares, other 
than ’own name’ dematerialised 
shareholders, who wish to vote at the 
annual general meeting, must instruct their 
central securities depository participant 
(CSDP) or broker accordingly in the 
manner and cut-off time stipulated by 
their CSDP or broker.

Holders of dematerialised shares, other 
than ’own name’ dematerialised 
shareholders, who wish to attend the 
annual general meeting in person, need to 
arrange the necessary authorisation as 
soon as possible through their CSDP or 
broker.

A shareholder may appoint a proxy at any 
time. For practical purposes, the form 
appointing a proxy and the authority 
(if any) under which it is signed, must 
reach the transfer secretaries of the 
company (Link Market Services South 
Africa Proprietary Limited, 13th floor, 
Rennie House, 19 Ameshoff Street, 
Braamfontein 2001 or PO Box 4844, 
Johannesburg 2000) by no later than 
11:15 on Wednesday 23 August 2017 to 
allow for processing of such proxy. Should 

you hold Naspers A ordinary shares, the 
signed proxy must reach the registered 
office of the company by no later than 
11:15 on Wednesday 23 August 2017 to 
allow for processing of such proxy. A form 
of proxy is enclosed with this notice. The 
form of proxy may also be obtained from 
the registered office of the company. All 
other proxies must be handed to 
the company secretary prior to the 
commencement of the meeting.

Purpose of meeting
The purpose of the meeting is: (i) to 
present the directors’ report and the 
audited annual financial statements of the 
company for the immediate preceding 
financial year, an audit committee report 
and the social and ethics committee 
report; (ii) to consider and, if approved, to 
adopt with or without amendment, the 
resolutions set out below; and (iii) 
to consider any matters raised by the 
shareholders of the company, with or 
without advance notice to the company.

Electronic participation
Shareholders entitled to attend and vote 
at the meeting or proxies of such 
shareholders shall be entitled to 
participate in the meeting (but not vote) 
by electronic communication. Should a 
shareholder wish to participate in the 
meeting by electronic communication, the 
shareholder concerned should advise the 
company thereof by no later than 
09:00 on Friday 18 August 2017 by 
submitting via registered mail addressed 
to the company (for the attention of 
Mrs Gillian Kisbey-Green) relevant contact 
details, as well as full details of the 

114

SHAREHOLDER AND CORPORATE INFORMATIONNaspers Limited integrated annual report 2017 Notice of annual general meeting (continued)

shareholder’s title to securities issued by 
the company and proof of identity, in 
the form of certified copies of identity 
documents and share certificates 
(in the case of materialised shares) and 
(in the case of dematerialised shares) 
written confirmation from the 
shareholder’s CSDP, confirming the 
shareholder’s title to the dematerialised 
shares. Upon receipt of the required 
information, the shareholder concerned 
will be provided with a secure code and 
instructions to access the electronic 
communication during the annual 
general meeting. Shareholders must 
note that access to the electronic 
communication will be at the expense 
of the shareholders who wish to utilise 
the facility.

Integrated annual report
The integrated annual report of the 
company for the year ended 31 March 
2017 is available on www.naspers.com 
or on request during normal business 
hours at Naspers’s registered address, 
40 Heerengracht, Cape Town 8000 
(contact person Ms Yasmin Abrahams) 
and in Johannesburg at MultiChoice 
City, 144 Bram Fischer Drive, Randburg 
2194 (contact person Mrs Toni Lutz).

Ordinary resolutions
In order for the ordinary resolutions 
below to be adopted, the support 
of a majority of votes exercised by 
shareholders present or represented by 
proxy at this meeting is required. 
Ordinary resolutions numbers 9 and 10 
require the support of at least 75% of 
the total number of votes exercised by 
the shareholders present or 
represented by proxy at this meeting.

1. 

 To consider and accept the financial 
statements of the company and the 
group for the twelve (12) months 
ended 31 March 2017 and the 
reports of the directors, the auditor 
and the audit committee. The 
summarised form of the financial 
statements is attached to this 
notice.

 A copy of the complete annual 
financial statements of the company 
for the financial year ended 
31 March 2017 can be obtained 
from www.naspers.com or on 
request during normal business 
hours at Naspers’s registered 
address, 40 Heerengracht, Cape 
Town 8000 (contact person Ms 
Yasmin Abrahams) and in 
Johannesburg at MultiChoice City, 
144 Bram Fischer Drive, Randburg 
2194 (contact person Mrs Toni 
Lutz).

 To confirm and approve payment 
of dividends in relation to the 
N ordinary and A ordinary shares 
of the company as authorised by 
the board, after having applied the 
solvency and liquidity tests 
contemplated in the Act.

 To reappoint, on the 
recommendation of the company’s 
audit committee, the firm 
PricewaterhouseCoopers Inc. as 
independent registered auditor 
of the company (noting that 
Mr B Deegan is the individual 
registered auditor of that firm who 
will undertake the audit) for the 
period until the next annual general 
meeting of the company.

2. 

3. 

4. 

5. 

 To approve the appointment of 
Ms E M Choi as non-executive 
director with effect from 
21 April 2017. Her abridged 
curriculum vitae appears on 
page 37 of this report and on 
the corporate website on 
www.naspers.com. The board 
unanimously recommends the 
approval of the appointment of 
the director in question.

 To elect Messrs J P Bekker, 
S J Z Pacak, T M F Phaswana, 
B J van der Ross and Prof 
R C C Jafta, who retire by rotation 
and, being eligible, offer themselves 
for re-election as directors of the 
company. Their abridged curricula 
vitae appear on pages 36 and 37 
of this report and on the corporate 
website on www.naspers.com.

 The board unanimously 
recommends that the re-election 
of directors in terms of resolution 
number 5 be approved by the 
shareholders of the company. 

 The appointment of the director in 
ordinary resolution number 4 and the 
re-election of directors in ordinary 
resolution number 5 will be conducted 
as a series of votes, each being for the 
candidacy of a single individual to fill 
a single vacancy, and in each vote to fill 
a vacancy, each voting right entitled to 
be exercised, may be exercised once.

6. 

 To appoint the audit committee 
members as required in terms of 
the Act and as recommended by 
the King Code of Corporate 
Governance for South Africa 2009 
(King III) (chapter 3). 

115

Naspers Limited integrated annual report 2017   
 
Notice of annual general meeting (continued)

 The board and the nomination 
committee are satisfied that the 
company’s audit committee members 
are suitably skilled and experienced 
independent non-executive directors. 
Collectively, they have sufficient 
qualifications and experience to fulfil 
their duties, as contemplated in 
regulation 42 of the Companies 
Regulations 2011. They have a 
comprehensive understanding of 
financial reporting, internal financial 
controls, risk management and 
governance processes within the 
company, as well as International 
Financial Reporting Standards (IFRS) 
and other regulations and guidelines 
applicable to the company. They keep 
up to date with developments 
affecting their required skills set.

 The board and the nomination 
committee therefore unanimously 
recommend Messrs D G Eriksson and 
B J van der Ross, and Prof R C C Jafta 
for election to the audit committee. 
Their abridged curricula vitae appear 
on pages 36 and 37 of this report 
and on the corporate website on 
www.naspers.com. The appointment 
of the members of the audit 
committee will be conducted by way 
of a separate vote in respect of each 
individual.

7. 

 To endorse the company’s 
remuneration policy, as set out in the 
remuneration report in the integrated 
annual report by way of a non-binding 
advisory vote.

8. 

9. 

 To place the authorised but unissued 
share capital of the company under 
the control of the directors and to 
grant, until the conclusion of the next 
annual general meeting of the 
company, an unconditional authority to 
the directors to allot and issue at their 
discretion (but subject to the 
provisions of the Act, plus the JSE 
Limited’s stock exchange (JSE) Listings 
Requirements and the rules of any 
other exchange on which the shares 
of the company may be quoted or 
listed from time to time, plus the 
memorandum of incorporation of the 
company), the unissued shares of the 
company, on such terms and 
conditions and to such persons, 
whether they be shareholders or not, 
as the directors in their discretion 
deem fit.

 Subject to a minimum of 75% of the 
votes of shareholders of the company 
present in person or by proxy at the 
annual general meeting and entitled to 
vote, voting in favour thereof, the 
directors be authorised and are 
hereby authorised to issue unissued 
shares of a class of shares already in 
issue in the capital of the company for 
cash as and when the opportunity 
arises, subject to the requirements of 
the JSE, including the following:
• This authority shall not endure 
beyond the earlier of the next 
annual general meeting of the 
company or beyond fifteen 
(15) months from the date of this 
meeting.

• That a paid press announcement 
giving full details, including the 
intended use of the funds, will be 
published at the time of any issue 
representing, on a cumulative basis 
within one year, 5% or more of the 
number of shares of that class in 
issue prior to the issue.

• The aggregate issue of any particular 
class of shares in any financial year 
will not exceed 5% (21 913 262) of 
the issued number of that class of 
shares (including securities that are 
compulsorily convertible into shares 
of that class).

• That in determining the price at 
which an issue of shares will be 
made in terms of this authority, the 
discount at which the shares may be 
issued, may not exceed 10% of the 
weighted average traded price of 
the shares in question, as 
determined over the thirty (30) 
business days prior to the date that 
the price of the issue is determined.
• That the shares will only be issued 

to ‘public shareholders’ as defined in 
the JSE Listings Requirements and 
not to related parties.

10.   To approve amendments to the 

Naspers share incentive trust deed, 
the MIH Services fz llc Share Trust 
deed (formerly the MIH (Mauritius) 
Limited share trust deed) and the 
MIH Holdings Share Trust deed 
(collectively the trust deeds) and the 
share schemes envisaged by such trust 
deeds (collectively, the schemes).

116

SHAREHOLDER AND CORPORATE INFORMATIONNaspers Limited integrated annual report 2017  
 
Notice of annual general meeting (continued)

Resolved that the amendments to each 
of the trust deeds and the share 
schemes envisaged by such trust deeds 
be and are hereby approved in the 
form of each amended trust deed, as 
laid before the meeting, with effect 
from the date of this resolution.

Reason and effect of ordinary 
resolution 10
Schedule 14 of the JSE Listings 
Requirements (Schedule 14) governs 
share option schemes and share 
incentive schemes involving the issue of 
equity securities by issuers to, or for the 
benefit of, employees and other 
persons involved in the business of the 
Naspers group (the group) and which 
result in a dilution of the shareholding 
of equity securities holders in the issuer. 
This includes the issue of equity 
securities from the issuer’s authorised, 
but unissued, share capital, as well as the 
use of equity securities held as treasury 
shares. Schedule 14 is applicable to the 
schemes and the trust deeds. The 
schemes and the trust deeds were 
originally approved in terms of 
Schedule 14.

The board proposes to amend the 
schemes and the trust deeds, in 
particular certain leaver provisions and 
the vesting periods, in order to align 
them with changing commercial realities 
and to bring them in line with market 
standards. These amendments will be 
effective on, and as from, the date on 
which they are approved by 
shareholders, and will relate to awards 
made after such approval becomes 
effective.

In each of the trust deeds, the vesting of 
awards is currently accelerated where a 
participant ceases employment due to 
death, ill health, permanent disability, 
retirement or retrenchment/
redundancy. The following changes are 
proposed to the leaver provisions in 
each of the trust deeds:
(i)   Retrenchment/Redundancy: awards 
will no longer be accelerated. 
Participants will only be able to 
exercise awards that have already 
vested on the termination date of 
their employment. In such instances, 
participants will have 60 days 
following termination of 
employment to exercise their 
vested awards. All unvested awards 
and unexercised vested awards will 
lapse at the expiry of the 60-day 
period. The relevant trustee(s) will, 
however, retain the discretion to 
accelerate vesting on a case-by-case 
basis.

(ii)   Mutual separation: this encapsulates 
a new leaver event that is proposed 
to be incorporated that will apply 
on ‘no fault termination’, where a 
participant’s employment 
terminates as a result of an 
agreement between the employee 
and the employer. In such instances, 
participants must exercise any 
vested awards prior to their 
employment ceasing and their 
unvested awards and unexercised 
vested awards will lapse on the 
termination date of their 
employment.

Furthermore, in each of the trust deeds, 
awards currently vest over a five-year 
period with vesting running from years 
three to five of the vesting period. To 
bring the schemes in line with market 
standards, it is proposed to change this 
period to a four-year vesting period 
with 25% of the award vesting each 
year.

This ordinary resolution number 10 will 
only be effective if passed by a majority 
of 75% or more of the votes cast by 
all shareholders present or represented 
by proxy, excluding any votes exercised 
in respect of any treasury shares held 
by the group and any shares held by 
share schemes of the group.

The trust deeds will be made available 
for inspection by shareholders during 
normal business hours at the company’s 
registered address, 40 Heerengracht, 
Cape Town 8000 (contact person 
Ms Yasmin Abrahams) and in 
Johannesburg at MultiChoice City, 
144 Bram Fischer Drive, Randburg 2194 
(contact person Mrs Toni Lutz) for a 
period of not less than fourteen (14) 
days prior to the annual general 
meeting.

Special resolutions
The special resolutions set out on the 
following pages require the support of 
at least 75% of votes exercised by 
shareholders present or represented by 
proxy at this meeting in order to be 
adopted.

117

Naspers Limited integrated annual report 2017  Notice of annual general meeting (continued)

Special resolutions numbers 1.1 to 1.13
The approval of the remuneration of the non-executive directors for the year ending 31 March 2019 (up to a 5% increase on fees for 
31 March 2018 already approved by shareholders at the annual general meeting on 26 August 2016), as follows:

31 March 2019
(proposed up to 5% increase year on year)

Board
1.1 Chair*
1.2 Member 

All members: Daily fees when travelling to and attending meetings outside home country
Committees 
1.3 Audit committee: 
1.4
1.5 Risk committee:                                                                                         
1.6
1.7 Human resources and remuneration committee:                                           
1.8
1.9 Nomination committee:                                                                              
1.10
1.11 Social and ethics committee:                                                                        
1.12

Chair
Member
Chair
Member
Chair
Member
Chair
Member
Chair
Member

Other

1.13 Trustee of group share schemes/other personnel funds
Note

2.5 times member
US$189 840
US$3 500

2.5 times member
US$46 770
2.5 times member
US$27 780
2.5 times member
US$32 865
2.5 times member
US$17 710
2.5 times member
US$24 310

R51 200

*  The chair of Naspers does not receive additional remuneration for attending meetings, or being a member of or chairing any committee of the board.

The reason for and effect of special 
resolutions numbers 1.1 to 1.13 is to 
grant the company the authority to pay 
remuneration to its directors for their 
services as directors.

Each of the special resolutions numbers 
1.1 to 1.13 in respect of the proposed 
31 March 2019 remuneration, will be 
considered by way of a separate vote.

Special resolution number 2
That the board may authorise the 
company to generally provide any financial 
assistance in the manner contemplated in 
and subject to the provisions of section 44 
of the Act to a director or prescribed 
officer of the company or of a related or 
interrelated company, or to a related or 
interrelated company or corporation, or 

to a member of a related or interrelated 
corporation, pursuant to the authority 
hereby conferred upon the board for 
these purposes. This authority shall include 
and also apply to the granting of financial 
assistance to the Naspers share incentive 
scheme, the other existing group 
share-based incentive schemes (details of 
which appear in the annual financial 
statements for the year ended 31 March 
2017) and such group share-based 
incentive schemes that are established in 
future (collectively the Naspers group 
share-based incentive schemes) and 
participants thereunder (which may 
include directors, future directors, 
prescribed officers and future prescribed 
officers of the company or of a related or 
interrelated company) (participants) for 
the purpose of, or in connection with, 

the subscription of any option, or any 
securities, issued or to be issued by the 
company or a related or interrelated 
company, or for the purchase of any 
securities of the company or a related 
or interrelated company, pursuant to the 
administration and implementation of the 
Naspers group share-based incentive 
schemes in each instance on the terms 
applicable to the Naspers group share-
based incentive scheme in question. 
Details of these share-based incentive 
schemes are available online in the annual 
financial statements.

The reason for and effect of special 
resolution number 2 is to approve 
generally the provision of financial 
assistance to the potential recipients as 
set out in the resolution.

118

SHAREHOLDER AND CORPORATE INFORMATIONNaspers Limited integrated annual report 2017 Notice of annual general meeting (continued)

Special resolution number 3
That the company, as authorised by the 
board, may generally provide, in terms 
of and subject to the requirements of 
section 45 of the Act, any direct or 
indirect financial assistance to a related 
or interrelated company or corporation, 
or to a member of a related or 
interrelated corporation, pursuant to 
the authority hereby conferred upon 
the board for these purposes.

The reason for and effect of special 
resolution number 3 is to approve 
generally the provision of financial 
assistance to the potential recipients as 
set out in the resolution.

Special resolution number 4
That the company or any of its 
subsidiaries be and are hereby 
authorised to acquire N ordinary 
shares issued by the company from 
any person whosoever (including any 
director or prescribed officer of the 
company or any person related to any 
director or prescribed officer of the 
company), in terms of and subject to 
the Act and in terms of the rules and 
requirements of the JSE, being that:
• Any such acquisition of N ordinary 
shares shall be effected through the 
order book operated by the JSE 
trading system and done without any 
prior understanding or arrangement.
• This general authority shall be valid 
until the company’s next annual 
general meeting, provided that it 
shall not extend beyond fifteen 
(15) months from the date of 
passing of this special resolution.
• An announcement will be published 
as soon as the company or any of its 
subsidiaries have acquired N ordinary 
shares constituting, on a cumulative 
basis, 3% of the number of 

N ordinary shares in issue prior to 
the acquisition, pursuant to which the 
aforesaid 3% threshold is reached, 
and for each 3% in aggregate 
acquired thereafter, containing full 
details of such acquisitions.

• Acquisitions of N ordinary shares in 
aggregate in any one financial year 
may not exceed 20% of the 
company’s N ordinary issued share 
capital as at the date of passing of 
this special resolution.

• In determining the price at which 
N ordinary shares issued by the 
company are acquired by it or any of 
its subsidiaries in terms of this general 
authority, the maximum premium at 
which such N ordinary shares may 
be acquired, will not exceed 10% of 
the weighted average of the market 
value at which such N ordinary 
shares are traded on the JSE as 
determined over the five (5) business 
days immediately preceding the date 
of repurchase of such N ordinary 
shares by the company or any of its 
subsidiaries.

• At any point the company may only 
appoint one agent to effect any 
repurchase on the company’s behalf.
• The company and/or its subsidiaries 
may not repurchase any N ordinary 
shares during a prohibited period as 
defined by the JSE Listings 
Requirements, unless a repurchase 
programme is in place where dates 
and quantities of shares to be traded 
during the prohibited period are fixed, 
and full details of the programme have 
been submitted to the JSE in writing 
prior to the commencement of the 
prohibited period.

• Authorisation for the repurchase is 

given by the company’s 
memorandum of incorporation. 

• A resolution has been passed by the 
board authorising the repurchase and 
confirming that the company and its 
subsidiaries passed the solvency and 
liquidity test and that from the time 
that the test was done there have 
been no material changes to the 
financial position of the group.

Before the general repurchase is 
effected, the directors, having 
considered the effects of the 
repurchase of the maximum number of 
N ordinary shares in terms of the 
foregoing general authority, will ensure 
that for a period of twelve (12) months 
after the date of the notice of the 
annual general meeting:
• The company and the group will be 

able, in the ordinary course of 
business, to pay their debts.

• The assets of the company and the 
group, fairly valued in accordance 
with IFRS, will exceed the liabilities of 
the company and the group.
• The company and the group’s 

ordinary share capital, reserves and 
working capital will be adequate for 
ordinary business purposes.

Additional information in respect of the 
following appears in the integrated 
annual report and in the annual financial 
statements, and is provided in terms of 
the JSE Listings Requirements for 
purposes of the general authority:
• Major shareholders.
• Share capital of the company.

Directors’ responsibility 
statement
The directors, whose names appear in 
the list of directors contained in the 
integrated annual report, collectively 
and individually accept full responsibility 
for the accuracy of the information 

119

Naspers Limited integrated annual report 2017  SHAREHOLDER AND CORPORATE INFORMATION

Notice of annual general meeting (continued)

pertaining to this special resolution 
number 4 and certify that, to the best of 
their knowledge and belief, there are no 
facts that have been omitted that would 
make any statement false or misleading, 
and that all reasonable enquiries to 
ascertain such facts have been made and 
that special resolution number 4 contains 
all relevant information.

Material changes
Other than the facts and developments 
reported on in the integrated annual 
report and annual financial statements, 
there have been no material changes in 
the affairs or financial position of the 
company and its subsidiaries since the 
date of signature of the audit report and 
up to the date of this notice.

The directors have no specific intention, at 
present, for the company to repurchase 
any of its N ordinary shares during the 
year following this annual general meeting, 
but believe that such a general authority 
should be put in place as circumstances 
change in case an opportunity presents 
itself during the year, which is in the best 

interests of the company and its 
shareholders.

The reason for and effect of special 
resolution number 4 is to grant the 
company the authority in terms of the Act 
and the JSE Listings Requirements for the 
acquisition by the company, or a subsidiary 
of the company, of the company’s 
N ordinary shares.

Special resolution number 5
That the company or any of its 
subsidiaries be and are hereby authorised 
to acquire A ordinary shares issued by the 
company from any person whosoever 
(including any director or prescribed 
officer of the company or any person 
related to any director or prescribed 
officer of the company), in terms of and 
subject to the Act. 

The reason for and effect of special 
resolution number 5 is to grant the 
company the authority in terms of the Act 
for the acquisition by the company, or a 
subsidiary of the company, of the 
company’s A ordinary shares.

Ordinary resolution
11.   Each of the directors of the company 
or the company secretary is hereby 
authorised to do all things, perform all 
acts and sign all documentation 
necessary to effect the 
implementation of the ordinary and 
special resolutions adopted at this 
annual general meeting.

Other business
To transact such other business as may be 
transacted at an annual general meeting.

By order of the board

G Kisbey-Green
Company secretary

Cape Town
21 July 2017

120

Naspers Limited integrated annual report 2017 Form of proxy

ISIN: ZAE000015889

Naspers Limited
Incorporated in the Republic of South Africa
Registration number: 1925/001431/06
JSE share code: NPN 
LSE share code: NPSN 
(the company)
103rd annual general meeting of shareholders
For use by holders of certificated shares or ’own name’ dematerialised shareholders at the 103rd annual general meeting of 
shareholders of the company to be held on the 17th floor of Media24 Centre, 40 Heerengracht, Cape Town, South Africa on 
Friday 25 August 2017 at 11:15.

ISIN: US 6315121003

I/We

of

being a holder of

’own name’ dematerialised shares of Naspers and entitled to

(see note 1)

(please print)

certificated shares or

votes, hereby appoint

1.

2.

3.

or, failing him/her,

or, failing him/her,

the chair of the annual general meeting as my/our proxy to act for me/us at the annual general meeting, which will be held 
in the boardroom on the 17th floor, Media24 Centre, 40 Heerengracht in Cape Town on Friday 25 August 2017 at 11:15 
for the purpose of considering and, if deemed fit, passing, with or without modification, the resolutions to be proposed 
thereat and at each adjournment or postponement thereof, and to vote for or against the resolutions and/or abstain from 
voting in respect of the shares in the issued share capital of the company registered in my/our name(s) (see note 2) as 
follows:

In favour of

Against

Abstain

Ordinary resolutions

1.

2.

3.

4.

5.

Acceptance of annual financial statements

Confirmation and approval of payment of dividends

Reappointment of PricewaterhouseCoopers Inc. as auditor

To confirm the appointment of E M Choi as a non-executive director 

To elect the following directors: 

5.1

5.2

J P Bekker

S J Z Pacak

5.3 T M F Phaswana

5.4 B J van der Ross

5.5 R C C Jafta

6.

Appointment of the following audit committee members:

6.1 D G  Eriksson

6.2 B J van der Ross

6.3 R C C Jafta

7.

8.

9.

To endorse the company’s remuneration policy

Approval of general authority placing unissued shares under the control of 
the directors

Approval of general issue of shares for cash

10. Amendments to the deeds for the Naspers Share Incentive Trust, the MIH 

Services fz llc Share Trust (formerly the MIH (Mauritius) Limited share trust) 
and the MIH Holdings Share Trust

11. Authorisation to implement all resolutions adopted at the annual general 

meeting

121

Naspers Limited integrated annual report 2017  In favour of

Against

Abstain

Form of proxy (continued)

Special resolution number 1

Approval of the remuneration of the non-executive directors

Proposed financial year 31 March 2019: 

1.1 Board – chair 

1.2 Board – member

1.3 Audit committee – chair

1.4 Audit committee – member

1.5 Risk committee – chair

1.6 Risk committee – member

1.7 Human resources and remuneration committee – chair

1.8 Human resources and remuneration committee – member

1.9 Nomination committee – chair

1.10 Nomination committee – member

1.11 Social and ethics committee – chair

1.12 Social and ethics committee – member

1.13 Trustees of group share schemes/other personnel funds
Special resolution number 2

Approve generally the provision of financial assistance in terms of section 44 of the Act
Special resolution number 3

Approve generally the provision of financial assistance in terms of section 45 of the Act
Special resolution number 4

General authority for the company or its subsidiaries to acquire N ordinary shares in the 
company
Special resolution number 5

General authority for the company or its subsidiaries to acquire A ordinary shares in the 
company

and generally to act as my/our proxy at the said annual general meeting (tick whichever is applicable. If no indication is given, the proxy 
holder will be entitled to vote or to abstain from voting as the proxy holder deems fit).

Signed at

Signature

on this

day of

2017

Assisted (where applicable)

122

SHAREHOLDER AND CORPORATE INFORMATIONNaspers Limited integrated annual report 2017 Notes to form of proxy

1.  The following provisions shall apply in relation to proxies:

1.1 

1.2 

 A shareholder of the company may appoint any individual (including an individual who is not a shareholder of the 
company) as a proxy to participate in, speak and vote at the annual general meeting of the company.
 A shareholder may appoint two or more persons concurrently as proxies and may appoint more than one proxy to 
exercise voting rights attached to different securities held by the shareholder.
1.3  A proxy instrument must be in writing, dated and signed by the shareholder.
1.4 

 A proxy may delegate the proxy’s authority to act on behalf of the shareholder to another person, subject to any 
restrictions set out in the instrument appointing the proxy.
 A copy of the instrument appointing a proxy must be delivered to the company, or to any other person on behalf of 
the company, before the proxy exercises any rights of the shareholder at the annual general meeting.
 Irrespective of the form of instrument used to appoint the proxy: (i) the appointment is suspended at any time and to 
the extent that the shareholder chooses to act directly and in person in the exercise of any rights as a shareholder; 
(ii) the appointment is revocable unless the proxy appointment expressly states otherwise; and (iii) if the appointment 
is revocable, a shareholder may revoke the proxy appointment by cancelling it in writing or making a later inconsistent 
appointment of a proxy and delivering a copy of the revocation instrument to the proxy and the company.
 The proxy is entitled to exercise, or abstain from exercising, any voting right of the shareholder without direction, 
except to the extent that the memorandum of incorporation of the company, or the instrument appointing the proxy, 
provides otherwise.

  1.5 

1.6 

1.7 

2. 

3. 

4. 

5. 

6. 

 A certificated or ’own name’ dematerialised shareholder may insert the names of two alternative proxies of the 
shareholder’s choice in the space provided, deleting ‘the chair of the annual general meeting’.  The person whose name 
appears first on the form of proxy and whose name has not been deleted and who attends the meeting, will be entitled and 
authorised to act as proxy to the exclusion of those whose names follow.
 A shareholder’s instructions to the proxy must be indicated by that shareholder in the appropriate space provided, failing 
which the proxy shall not be entitled to vote at the annual general meeting in respect of the shareholder’s votes exercisable 
at that meeting, provided where the proxy is the chair, failure to so comply will be deemed to authorise the chair to vote in 
favour of the resolutions.
 A shareholder may appoint a proxy at any time. For practical purposes, forms of proxy for Naspers N ordinary shares must 
be lodged at or posted to the transfer secretaries of the company, Link Market Services South Africa Proprietary Limited, 
13th floor, Rennie House, 19 Ameshoff Street, Braamfontein 2001 or PO Box 4844, Johannesburg 2000. Forms of proxy for 
Naspers A ordinary shares must be lodged at or posted to the registered office of the company, 40 Heerengracht, Cape 
Town 8001 or PO Box 2271, Cape Town 8000. Forms of proxy lodged in this manner are to be received by not later than 
11:15 on Wednesday 23 August 2017, or such later date if the annual general meeting is postponed to allow for processing 
of such proxies. All other proxies must be handed to the company secretary prior to the commencement of the meeting.
 The completion and lodging of this form of proxy will not preclude the certificated shareholder or ’own name’ 
dematerialised shareholder from attending the annual general meeting and speaking and voting in person at the meeting to 
the exclusion of any proxy appointed in terms hereof.
 An instrument of proxy shall be valid for any adjournment or postponement of the annual general meeting, as well as for 
the meeting to which it relates, unless the contrary is stated therein, but shall not be used at the resumption of an adjourned 
annual general meeting if it could not have been used at the annual general meeting from which it was adjourned for any 
reason other than that it was not lodged timeously for the meeting from which the adjournment took place.

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Naspers Limited integrated annual report 2017   
 
 
 
 
 
Notes to form of proxy (continued)

7.  A vote cast or act done in accordance with the terms of a form of proxy shall be deemed to be valid despite:

• the death, insanity, or any other legal disability of the person appointing the proxy, or
• the revocation of the proxy, or
• the transfer of a share in respect of which the proxy was given, unless notice as to any of the above-mentioned matters shall have 
been received by the company at its registered office or by the chair of the annual general meeting at the place of the annual 
general meeting, if not held at the registered office, before the commencement or resumption (if adjourned) of the annual general 
meeting at which the vote was cast or the act was done or before the poll on which the vote was cast.

8.  The authority of a person signing the form of proxy:

8.1  under a power of attorney, or
8.2 

 on behalf of a company or close corporation or trust, must be attached to the form of proxy unless the full power of attorney 
has already been received by the company or the transfer secretaries.

9.  Where shares are held jointly, all joint holders must sign.
10.   Dematerialised shareholders, other than by ’own name’ registration, must NOT complete this form of proxy and must provide their 
central securities depository participant (CSDP) or broker of their voting instructions in terms of the custody agreement entered 
into between such shareholders and their CSDP and/or broker.

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SHAREHOLDER AND CORPORATE INFORMATIONNaspers Limited integrated annual report 2017  
 
Intern ©Warner Bros. Pictures

  www.naspers.com

NASPERS HEAD OFFICE
+27 (0)21 406 2121

Street address
40 Heerengracht
Cape Town, 8001