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National Vision Holdings, Inc.

eye · NASDAQ Consumer Cyclical
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Ticker eye
Exchange NASDAQ
Sector Consumer Cyclical
Industry Specialty Retail
Employees 13411
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FY2023 Annual Report · National Vision Holdings, Inc.
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Powering the
personalised
marketing
revolution.

Annual Report & Accounts 2023

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

An outstanding
year of growth

Delivered by our exceptional team, creating value  
for some of the biggest brands globally.

CONTENTS

Overview
01 
02 
03 
07 
08 

Financial Highlights
Operational Highlights
At a Glance
Strategic Framework
Powered by People

Strategic Report
09 
12 
26 
28 
34 

Chairman’s Statement
Chief Executive Officer’s Statement
Environmental Social Governance (ESG)
Financial Review
Principal Risks and Uncertainties

Governance
39 
41 
46 
48 
59 
61 

Board of Directors
Corporate Governance Statement
Section 172 Statement
Remuneration Committee Report
Directors’ Report
Statement of Directors’ Responsibilities

Financial Statements
62 
68 

Independent Auditor’s Report
Consolidated Statement of Profit or Loss and 
Total Comprehensive Income
Consolidated Statement of Financial Position
Consolidated Statement of Changes in Equity
Consolidated Statement of Cash Flows
Notes to the Consolidated Financial Statements
Company Statement of Financial Position
Company Statement of Changes in Equity

69 
70 
72 
73 
102 
103 
104  Notes to the Company Financial Statements

Other Information
110 
114 

Notice of Annual General Meeting
Company Information

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

Overview

Financial Highlights

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

FINANCIAL HIGHLIGHTS

Eagle Eye’s outstanding 
performance in FY23 

demonstrates we have the right strategy, offering and team in place to  
support our continued strong growth as an increasingly international business. 

Group Revenue

£43.1m

FY 2022: £31.7m

+36%  
(29% organic)

Recurring revenue  
(subscription fees and transactions)

Annual Recurring Revenue1  
(ARR)

Net Revenue Retention2

Adjusted EBITDA3

80%

FY 2022: 76%

EBITDA margin

20%

FY 2022: 20%

£33.3m

FY 2022: £23.9m

+40%

137%

FY 2022: 137%5

+4ppts

£8.8m

FY 2022: £6.5m

+36%

Profit after tax 

£1.2m

FY 2022: £0.6m

Closing net cash4 position

£9.3m

FY 2022: £3.6m

+156%

+114%

Read our Financial Review on page 28

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

1 

Period End Annual Recurring 
Revenue is defined as period exit 
rate for recurring AIR subscription 
and transaction revenue plus any 
professional services contracted for 
more than 12 months hence and 
secured new wins, excluding any 
seasonal variations and lost contracts.

2  Net retention rate is defined as 

the improvement in recurring AIR 
revenue excluding new wins in the 
last 12 months.

3  EBITDA has been adjusted for the 
exclusion of share-based payment 
charges along with depreciation, 
amortisation, interest and tax from 
the measure of profit. 2023 EBITDA 
figure has also been adjusted to 
exclude costs associated with the 
acquisition of Untie Nots.

4  Net cash is defined as cash and cash 
equivalents less financial liabilities.

5  Excluding Covid-19 recovery impact.

01

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

OPERATIONAL HIGHLIGHTS

An exceptional year:

Delivering on 
our opportunity

Significant 
international 
revenue expansion

Successful 
acquisition

Continued 
investment in 
innovation

Positive outlook  
for FY24  
and beyond

Driven by North America 
and APAC expansion, 
including first Singapore 
customer

Accelerated entry into 
France and enhanced 
Group’s AI capabilities

Increasing our 
competitive strength 
and expanding our 
opportunity

Significant long-term 
growth potential

Read our Chief Executive Officer's Statement on page 12

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

02

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

AT A GLANCE

We are problem solvers

It’s in our

DNA

We exist to solve the biggest problems facing  
the world’s leading customer-centric businesses
We create value by ensuring our customers are able to deliver 
better, more personalised marketing, which is simpler for 
their teams to execute and cheaper for them to run.

Our digital customer engagement platform, AIR
Our cloud-native, API-first, composable architecture enables 
us to solve the primary business problems facing our 
customers. It is the world’s most flexible platform to deliver 
omnichannel personalisation at scale.

AIREnterprise ready

Security

Stability

Speed

Scalability

Support

CLOUD NATIVE

Our top priority
Invest +5% of 
revenues back 
into best-in-class 
security

+99.9% 
availability
Trusted to deliver 
a stable service for 
-5000m POS

We are  
real-time
200ms to 
adjudicate a 
basket. 10k API 
TPS 365 days

No one  
does more
Execute +750m 
personalised 
offers every week

Here for you 
24/7/365
Delivers a 
customer 
retention rate 
of +99%

API-FIRST

COMPOSABLE

OMNICHANNEL

REAL-TIME

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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AT A GLANCE CONTINUED

How we 
make 
money

C
A
S
N
A
R
T

.

3

E E

N   F

TIO

1. IM

P

L

E

01

03

M

E

N

T

A

T

I

O
N
F
E
E

•  One off implementation fee

•  Transaction fee

02

•  Recurring licence fee for 
access to Eagle Eye AIR

•  Per issuance X pence – linked 

to value

•  Per redemption 3–5 times 

issuance or interaction fees 
(earn and burn of points) 
for loyalty services replaces 
issuance and redemption

SaaS business  
model

2. LICENC E   F E E

Our Core Products
To deliver against our vision of powering the personalised marketing revolution globally, we offer four core products which enable  
our customers to personalise their customers’ experiences in a myriad of ways

01

Real-Time 
Loyalty

02

Omnichannel 
Promotions Engine

03

Gifting &  
Top-Up

04

Personalised 
Challenges

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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OVERVIEW

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AT A GLANCE CONTINUED

We have a global presence, with offices and customers around the world

Manchester
London
Guildford

Paris

Frankfurt

San Francisco

Toronto

Jacksonville

Tried, tested 
and proven

The best-in-class loyalty 
and promotions platform 
for leading omnichannel 
retailers globally.

+750m

personalised offers weekly

+200m

loyalty members

0.2%

customer churn

Singapore

Melbourne

Auckland

Eagle Eye locations

Solving the personalisation problem for leading businesses all over the world

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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AT A GLANCE CONTINUED

We believe in following the

RULE

The golden rule in action:

Treating people as they would 
like to be treated

This sits at the very heart of personalisation 
and underpins everything we do. We believe 
this is what drives our performance for all of 
our constituent groups.

End Consumers

We are powering 
personalisation

Powered 

+3.5bn 

personalised shopping 
trips last year 

Our Customers

We win with our 
customers

Customer retention  
rate of 

+99%

Our Employees

We are a great  
place to work

eNPS 

+65 

(Vs. an industry 
benchmark of 35+)

Our Shareholders

We are an AIM  
Awards winner 

Rule of 40+

NRR 

+137%

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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STRATEGIC FRAMEWORK

Win, Transact, 
Deepen

Innovation

International 
Growth

Better, Simpler, 
Cheaper

Mergers and 
Acquisitions

To develop new 
products to provide 
further upsell 
opportunities across 
our customer base 
and strengthen our 
competitive positioning

Progress
•  Developing a new 
AI-based offering, 
Eagle AI

•  £6.9m product 
spend +33%

•  Servicing 90,000 

outlets up +15% Y-o-Y

•  60 new features

To win new customers, 
transact through our 
platform, deepen with 
additional products 
from our portfolio

Progress
•  Win 

Notable wins in UK, 
Canada, Australia 
and Singapore

•  Transact 

Volumes +98% 3.3bn 
(FY22: 1.7bn)

•  Deepen 

NRR 137% 
Key initiatives with 
the John Lewis 
Partnership, Pret, 
Staples and Mitchells 
& Butlers

To enter new  
Geographies

To run the business 
Better, Simpler, 
Cheaper

Progress
•  Strong international 
year-on-year revenue 
growth

•  New regional 

directors appointed 
in Germany and 
Singapore

•  First new customer 
win in Singapore 

Progress
•  Better 

Invested in our people, 
training, technology 
and tooling

•  Simpler 

Moved to Terraform 
and Deployed 
Financial Force both 
delivering more 
standardised and 
structured processes 
across the business

•  Cheaper 

Migrated to PubSub 
for our messaging 
service and continue 
to become more 
efficient and resilient 
by the use of cloud-
native tooling

To asses  
complementary 
acquisition 
opportunities as  
they arise

Progress
•  Successful 

acquisition of Untie 
Nots

•  First new customer 
win in Singapore 
with Fairprice

•  Combined sales and 
marketing function 
is bearing fruit for 
both businesses 

•  Provides the 

blueprint for future 
acquisitions

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POWERED BY PEOPLE

All the value we create is thanks to our

Purple

people

who deliver exceptional results for our customers.

“ We have an exceptional team at 
Eagle Eye who are dedicated to 
creating value for our customers 
through building and delivering 
great technology to some of 
the world’s biggest businesses 
and best loved brands. Their 
energy fuels the momentum 
in the business. We, in turn, are 
committed to providing them 
with fantastic opportunities to 
accelerate their careers.” 

  Tim Mason
  Eagle Eye CEO

How we do what we do is what really makes us unique.

Our Values

Integrity
Earning trust

Excellence
Maintaining trust, 
building loyalty

Innovation
Keeping things fresh

Passion
Enjoying the ride

Teamwork
Passing purple on

Kindness
Bonding us together

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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Chairman’s Statement

OVERVIEW

STRATEGIC REPORT

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FINANCIAL STATEMENTS

OTHER INFORMATION

CHAIRMAN’S STATEMENT

Another year of 
strong growth

beating our initial expectations

I am delighted to again be reporting 
to shareholders on another year of 
outperformance by the Eagle Eye team, 
delivering growth ahead of the Board’s 
initial expectations. These results clearly 
demonstrate the business can deliver 
sustained high levels of organic growth 
and successfully complete complementary 
acquisitions, as evidenced by the 
acquisition of Untie Nots.

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CHAIRMAN’S STATEMENT CONTINUED

This will be my last Chairman’s statement, and 
as I look back on my time with Eagle Eye, it is 
remarkable the extent to which the business 
has evolved in recent years – considerably 
expanding its offering, customer base, financial 
strength and geographic reach – becoming the 
established leading provider of personalised 
digital marketing capabilities to tier 1 retailers, 
globally. When I joined as a Non-Executive 
Director in 2014, taking on my role as Chairman 
in 2016, it was clear that the future of Eagle Eye 
was an exciting one. It has been a pleasure to 
be part of the Group’s journey on the public 
markets and I am confident there is the right 
Board and team in place to take the business 
to its next stage of growth. 

“ It is remarkable the extent 
to which the business has 
evolved in recent years – 
considerably expanding its 
offering, customer base, 
financial strength and 
geographic reach – becoming 
the established leading 
provider of personalised 
digital marketing capabilities 
to tier 1 retailers, globally.”

Importantly in these times, the business has 
also proven its ability to successfully navigate 
challenging economic backdrops, such as 
the COVID-19 pandemic and the current 
inflationary environment, while maintaining 
strategic focus. With its incredible customer 
base and underlying growth drivers, the future 
for Eagle Eye is brighter than ever.

Eagle Eye has a clear vision, mission and 
purpose, and our unique ‘Purple’ way of 
working is in large part made up by our 
values which are celebrated on a daily basis 
throughout the organisation. Our team are 
passionate about our customers, passionate 
about our offering and is setting the standard 
for service levels globally.

Momentum is strong at Eagle Eye, with 
the Group delivering across all areas of the 
customer strategy, underpinned by supportive 
market drivers. 

One recent trend worth noting that will have a 
significant impact on the industry is the rapid 
advancement of Artificial Intelligence (AI).  
We believe Eagle Eye will be a key enabler 
for AI-driven personalisation in the coming 
years as we continue to play a central role in 
executing omnichannel personalisation at scale 
for the world’s leading retailers. In addition to 
that, the Group is also planning to expand into 
the data and analytics space by launching an 
AI-based promotion personalisation offering, 
EagleAI, in 2024. This is incredibly exciting and 
is expected to significantly increase Eagle Eye’s 
addressable market in the coming years. 

Financial results
The Group enjoyed strong trading momentum 
throughout the Year, delivering revenue growth 
of 36% to £43.1m (FY22: £31.7m) and underlying 
organic revenue growth of 29%, excluding the 
contribution from Untie Nots. Adjusted EBITDA 
increased by 36% to £8.8m (FY22: £6.5m) and 
profit after taxation increased by 114% to £1.2m 
(FY22: £0.6m). This growing level of profits has 
driven strong cash generation and the Group 
closed the year with a net cash position of 
£9.3m at 30 June 2023 (30 June 2022: £3.6m), 
providing the business with the continued 
ability to invest to support future growth.

The Group continues to benefit from high 
levels of recurring revenue, providing a strong 
basis for continued positive performance, with 
growth in Annual Recurring Revenues of 40% 
to over £33m at 30 June 2023 (2022: £23.9m). 

ESG 

As a Board and business, we are committed 
to high standards within all areas of ESG 
and made good progress against our stated 
objectives during the Year, building on our 
existing foundation of responsible business 
practice. Measuring our progress against set 
KPIs, which we commenced in FY21, and our 
focus on how we can make Eagle Eye a better 
business has provided us with a clearer picture 
as to where to commit our efforts. 

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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CHAIRMAN’S STATEMENT CONTINUED

As a ‘Virtual First’ business and outsourcing 
the running of our infrastructure to key 
suppliers, our carbon emissions as a business 
are naturally low, although we have seen an 
increase in air travel following the lifting of lock 
down and the increasing geographic spread 
of the business, as we support customers 
and continue sales and marketing activities 
globally. This has, as in previous years, been 
offset by the planting of trees. We also ensure 
our key suppliers monitor and have targets 
around their environmental impact. 

Central to everything we do at Eagle Eye is our 
belief in following the Golden Rule – treating 
people as they would like to be treated. This 
is at the very heart of personalisation with the 
AIR platform being used by retailers globally 
to help them follow the Golden Rule when 
engaging with their own customers. Internally, 
this manifests itself in our people-first culture 
where the business places the success and 
happiness of its people at its heart. On behalf 
of the Board, I would like to thank all the team 
for their commitment to creating exceptional 
value for our customers, always working in 
accordance with our stated values. 

We fully recognise the importance and value  
of high standards of corporate governance and 
always look to maintain our strong corporate 
governance framework, following the 
principles of the QCA Corporate Governance 
Code. After more than 12 years with the 
Company, long-standing Non-Executive 
Director and founding external shareholder,  
Bill Currie, retired from the Board in March 
2023. We are incredibly grateful for all the 
support and guidance he provided in his time 
with Eagle Eye and wish him the very best. We 
were delighted to welcome Charlotte Stranner 
to the Board as an Independent Non-Executive 
Director in May 2023, who brings a wealth  
of experience in both the listed technology 
company arena and the adjacent world of 
digital advertising. As notified in September 
2023, I will also be stepping down from the 
Board at the forthcoming AGM, following nine 
years with the Company. In Anne de Kerckhove, 
my successor, the Board has found a highly 
experienced and driven individual who I am 
sure will be a fantastic steward of the business 
for all stakeholders.

To read more about our response to ESG  
and the expertise of our Board, go to page 26

Opportunity
The market in which Eagle Eye operates is 
expanding, as retailers globally develop their 
omnichannel capabilities to address the rapidly 
changing consumer shopping behaviours, 
particularly in the current cost-conscious 
climate. Eagle Eye expects the shift towards 
digitisation and personalisation to continue to 
accelerate and for Eagle Eye to be a beneficiary 
of that acceleration, as retailers globally 
continue to recognise the strategic importance 
of real-time delivery of personalised offers. 
How to harness the power of AI is a key topic 
of debate across all retailers and we believe 
the lead we have in this area, through the 
Untie Nots acquisition and the AIR platform’s 
ability to deliver hyper personalised messages 
to consumers at speed and scale, places us in 
the ideal position to be a key enabler of these 
advancements. 

Eagle Eye is an ambitious business with a 
passionate team. With such a considerable 
opportunity ahead, we will continue to invest 
in order to innovate and grow, building on our 
position as the digital marketing platform of 
choice for tier one retailers globally.

This ambition, together with the Group’s 
growing ARR, profitability and cash generation, 
means the Board looks to the future with 
confidence. 

Malcolm Wall
Non-Executive Chair

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CHIEF EXECUTIVE OFFICER’S STATEMENT

An outstanding 
year

delivering against all areas of our strategy

This has been another outstanding year for Eagle 
Eye. We successfully delivered across all areas of 
our customer strategy in every target geography, 
while also completing the acquisition of Untie 
Nots, a rapidly growing, AI-powered gamification 
promotions company, bringing new capabilities, 
customers, and talented team members into 
the Group.  

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CHIEF EXECUTIVE OFFICER’S STATEMENT CONTINUED

Revenue growth of

+36%to £43.1m

FY 2022: £31.7m (29% organic)

ARR growth of

+40%

to £33.3m
FY 2022: £23.9m

These successes led to strong revenue growth 
in the Year, achieving an increase of 36% to 
£43.1m and an increase in adjusted EBITDA of 
36% to £8.8m. This growing level of earnings is 
flowing through into positive cash generation, 
providing us with the ability to invest to 
support our future growth. Profitable growth is 
an important measure for the Group, reflecting 
the discipline with which we invest in the 
business. 

The strength of our SaaS business model is 
once again evidenced by our strong metrics, 
with ARR up 40% to £33.3m, NRR strong at 
137% and churn low at 0.2%, providing a strong 
basis for continued expansion.

We have an exceptional team at Eagle Eye 
who are dedicated to creating value for our 
customers through building and delivering 
great technology to some of the world’s 
biggest businesses and best loved brands. 
Their energy fuels the momentum in the 
business. We, in turn, are committed to 
providing them with fantastic opportunities  
to accelerate their careers. 

We have continued to invest, to support our 
increasingly international customer base, drive 
our win rate and strengthen our position as 
a leader in personalised digital engagement 
for tier-1 retail. Core areas of investment 
include the expansion of our operational team, 
increased investment into sales and marketing, 
and our continued investment into the 
scalability and flexibility of our technology.

We continue to expand across all key 
geographies, with particularly strong growth in 
the US and Australia in the Year, as we deepen 
our engagements with key customers in these 
regions. Our strategic partnership with Google 
continues to deepen, and we are already 
seeing this generate new sales and additional 
opportunities for the Group.

Our strong performance over the last  
12 months across all key territories reflects 
the growing relevance of our loyalty and 
promotions platform at a time when digital 
engagement with consumers has never been 
more important.

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CHIEF EXECUTIVE OFFICER’S STATEMENT CONTINUED

Market opportunity and  
competitive strength
The overarching competitive strength of the 
AIR platform is its ability to deliver real-time 
loyalty and customer engagement initiatives, 
enabling retailers to treat each of their 
customers in the way they would like to be 
treated – as individuals. The platform can scale 
to deliver any type of personalised marketing 
message to any customer across any channel 
securely and at enterprise scale. This ability is 
resonating with retailers around the world, as 
they become increasingly aware that data- 
driven, personalised promotions and rewards 
are one of the most effective ways to drive 
increased trade and retain customer loyalty.

Personalisation at scale is becoming 
increasingly more important
In this cost-conscious climate, customer 
engagement propositions are key ways for 
retailers to be able to deliver tangible value to 
their customers. In a recent global loyalty study 
conducted by Eagle Eye, 84% of consumers 
felt that more personalised offers would 
enable them to access additional value to help 
them save at the shelf but almost a third of 
global loyalty programme managers surveyed 
admitted that delivering personalised offers 
was one of their biggest challenges.1

1 

 Grocery's Great Loyalty Opportunity. 

This clearly demonstrates the need  
for retailers globally to develop their 
omnichannel capabilities to address  
the rapidly changing consumer shopping 
behaviours, and the opportunity for  
Eagle Eye to solve those retailers’ challenges  
by offering a platform that is flexible,  
scalable and one that seamlessly integrates 
into their existing marketing ecosystem.

We are seeing retailers across the globe  
launch new, sophisticated customer 
engagement initiatives to deliver additional 
value to customers. This has been done 
through member pricing, personalised pricing, 
subscription schemes and more. There has 
been significant innovation in this space 
across sectors, from Liberty’s ‘Beauty Drop’ 
subscription to Pret a Manger’s ‘Club Pret’ 
and Woolworths Australia’s ‘Everyday Extra’ 
subscription, as well as the flurry of activity 
in the UK grocery sector regarding member 
pricing, creating an expanding market 
opportunity for Eagle Eye. 

“There’s a mega  
trend going on globally 
right now and it’s 
primarily enabled through 
apps and capabilities like 
Eagle Eye.”

Brad Banducci
Woolworths Group CEO

“Loyalty is a 
lifeline during 
the inflation 
crisis.”

Mary Pilecki
Principal Analyst at Forrester

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CHIEF EXECUTIVE OFFICER’S STATEMENT CONTINUED

AI needs AIR

The development in the  
field of AI represents an 
enormous opportunity  
for the future of scaling  
Eagle Eye. I am particularly 
pleased that, at this early  
stage, we have three tangible 
areas for progression. 

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#C Using AI to enhance  

our tech stack and 
development capabilities

Internally, we are exploring how AI can be 
applied to our own internal projects, processes 
and tools to continue to the run the business in 
a Better, Simpler, Cheaper way. It is in its early 
stages, but we believe this will be an important 
way of reducing toil whilst maximising the 
time we can spend on innovation and product 
development. We expect AI to be the capability 
that enables further efficiencies within Eagle 
Eye which in turn could drive higher margins to 
allow us to reinvest into the business to support 
our continued growth.

CHIEF EXECUTIVE OFFICER’S STATEMENT CONTINUED

#A  Continue to be the leading 

enabler of advanced  
analytics and AI

Recent developments in AI across the retail 
industry demonstrate that personalisation 
is going to be easier for all types of retailers 
globally to adopt, which presents an exciting 
opportunity for Eagle Eye’s AIR platform. 
Working with some of the biggest and most 
advanced retailers in the world, we have always 
worked closely with data analytics firms and, 
more recently, AI technologies and businesses, 
which help our client base understand 
what the next best message to send to 
each customer is, and when to send it. This 
personalised marketing is then executed at 
scale, across all channels, via our AIR platform.

As retailers all over the world enhance their 
data science and AI capabilities, the market 
opportunity for Eagle Eye will increase as these 
businesses will need the technology in place 
to enable them to execute against the insights 
that they are now able to generate. We believe 
that we are the only platform in the world 
that can deliver personalised marketing at 
the required speed and scale to keep up with 
AI-led personalisation which will be powering 
more engaging and more relevant experiences 
for the end customer. As a result, we look 
forward to working with more businesses 
across more geographies and verticals to act as 
the execution platform to deliver omnichannel 
personalisation at scale. 

#B  Launching our own  

AI-powered offering for 
retailers globally – EagleAI

Through the acquisition of Untie Nots we  
gained great new customers, an increased 
geographical reach and a fantastic team,  
many of whom have deep experience using  
and developing AI solutions for retailers.  
Untie Nots’ AI-based SaaS solution which  
powers personalised and gamified continuity  
promotions or ‘Challenges’, has been a great 
addition to our product portfolio.

To further capitalise on the exceptional AI talent 
we now have within our business, Eagle Eye’s 
sales and marketing executives and Untie Nots’ 
development teams have been working together 
to build a new offering, EagleAI, which uses AI 
to autonomously create the right personalised 
offers to send to the right customers. By using 
our AI offering rather than traditional data science 
techniques, retailers will be able to create one- 
to-one experiences for each of their customers 
using a fully automated stack of AI algorithms 
to optimise product affinity, stretch and reward 
levels for each individual customer. EagleAI 
is unique in that it has been built specifically 
for retailers, a sector both teams understand 
deeply. We believe that EagleAI could be sold 
as both a standalone offer picking product or 
in conjunction with AIR, whereby the EagleAI 
decisioning would feed into the AIR platform, 
enabling the AI-derived personalised offers to be 
executed in real time across all channels. 

We are currently working on a pilot and believe 
this offering can open up a considerable 
additional addressable market for Eagle Eye, 
following its launch in 2024. 

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Delivering  
against our  
five strategic  
pillars for  
growth

Win, Transact, Deepen

Customer strategy:  
Win, Transact, Deepen
We continued to successfully deliver across the 
three areas of our customer strategy in the Year 
– Win, Transact and Deepen. 

• 

• 

• 

‘Win’: bring more customers on to the Eagle 
Eye AIR platform; 
‘Transact’: drive higher redemption and 
interaction volumes through the platform; 
and
‘Deepen’: encourage our customers to 
adopt more of our product portfolio as they 
become more adept at digital marketing.

Win
Each new win adds substantial additional value 
given our high level of customer retention, and 
revenue from our largest revenue-generating 
customers typically increases by a multiple of 
over three times by the end of their third year on 
the AIR platform, through both increased use of 
the platform and the addition of new services. 

The Group delivered a steady level of 'Win' 
related revenue for the Year, which included 
extending our reach into new territories.

New customer highlights include a multi-year 
contract with Morrisons to provide promotion 
and loyalty services, a multi-year loyalty contract 
with Hudson’s Bay Company in Canada and 
IKEA Taiwan, our second IKEA subsidiary. 

We also facilitated Untie Nots’ entry into the 
Singapore market, securing a multi-year 
contract with Singapore’s largest retailer, NTUC 
FairPrice Co-Operative Ltd ('FairPrice'). 

We have introduced a range of initiatives to 
increase our future win rate, including: the 
acquisition of Untie Nots, which provides a 
quicker ‘win’ product, with several positive joint 
conversations already underway; a partnership 
with Google Cloud, providing an additional 
source of leads; and increased investment in 
our marketing activity. As a result, we are seeing 
an improved level of leads in the pipeline and 
have entered FY24 with a strong new business 
pipeline. Wins post year end include a three-year 
contract with an Australian retailer, increasing 
our presence in the region. 

Partnerships provide additional strength 
and access to potential customers
We have a clear and considered strategy to 
work with other ‘Best in Class’ partners within 
the marketing ecosystem to provide a digitally 
connected experience across the shopping 
journey both at home and in-store from the 
shelf to the register. Our strategy enables us 
to engage and partner with several relevant 
businesses, where we are able to extend our 
sales and marketing reach and ultimately bring 
more customers on to the AIR platform.

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Win, Transact, Deepen continued

In the Year, we deepened our strategic 
partnership with Google, firstly through our 
Google Cloud Partner Advantage accreditation 
in H1, giving us access to Google’s training, co-
marketing and technical resources. Importantly, 
we also launched Eagle Eye on Google 
Marketplace, making it easier and more cost 
effective for enterprise Google users to discover, 
purchase and deploy Eagle Eye AIR. In the 
first six months of launching, we have already 
transacted our first two enterprise deals, being 
Morrisons and FairPrice. We have engaged 
with the Google sales teams in each of our key 
regions and in June 2023 our senior team were 
invited to meet senior Google executives at 
Google’s offices in California. 

We also deepened our relationships with key 
partners across the spectrum of the marketing 
ecosystem including rolling out our Oracle 
Simphony integration to a number of other 
brands internationally and new partnerships 
with Salesforce. We continue to partner with 
Neptune Retail Solutions ('NRS'), with whom 
we are targeting the vibrant and highly active 
Consumer Packaged Goods ('CPG') digital 
coupons market in North America. Together 
with NRS we are working closely to deliver 
for two of our major clients in the US which 
continues to progress well. We remain focused 
on revitalising and modernising how CPG 
companies can engage shoppers digitally 
through personalised promotions. 

Transact
Chargeable AIR redemption and loyalty 
interaction volumes, a key measure of usage 
of Eagle Eye AIR, increased by 98% to 3.3bn 
(2022: 1.7bn). We continue to benefit from the 
accelerated ability to take these customers live 
into the Transaction phase. 

Growth in transaction and subscription revenue 
was driven by the Woolworths Group contract 
in Australia reaching full-scale, the full go-live 
of a large grocer in the U.S., and the national 
rollout of Asda’s loyalty programme, Asda 
Rewards. Eagle Eye AIR powers Asda Rewards, 
operating the offer and reward management 
within the app – which was number one in the 
UK app store for six weeks post-launch2, the 
membership card, star products, missions, and 
cashpot as well as the creation and redemption 
of vouchers through its integration with Asda’s 
point-of-sale systems. Nearly five million 
customers now use the Asda Rewards app every 
month and have been growing their cashpots 
to help reduce their grocery bills. In June 2023, 
Asda announced that more than £100m had 
already been earned into cashpots during the 
first half of the year3. 

Deepen
A key part of our strong performance has been 
the considerable increase in use of the AIR 
platform by our existing customers, as reflected 
our strong NRR of 137%. 

2  https://www.statista.com/statistics/700093/leading-iphone-

shopping-apps-in-great-britain-by-downloads/#:~:text=In%20
September%202022%2C%20Asda%20Rewards,iPhone%20users%20
in%20Great%20Britain 

3  https://corporate.asda.com/newsroom/2023/06/08/asda-customers-

earn-over-100m-through-popular-rewards-app 

This is due to the significant increase in interest 
in our promotion and loyalty offerings as retailers 
look to enhance the way they retain and reward 
their customers, particularly with the cost-of-
living crisis continuing to tighten household 
budgets. The new capabilities and cross-sale 
capability from our acquisition of Untie Nots have 
provided increased opportunities to deepen our 
contractual relationships with existing customers. 
Pleasingly, our long-term contract customer 
churn rate by value remains very low at below 1%, 
with good levels of renewals taking place.

Key deepen successes include a new five-year 
contract with The John Lewis Partnership, a 
new pan-partnership loyalty project launching 
in 2024 alongside dunnhumby. This brings 
together Eagle Eye’s existing relationships with 
John Lewis, first announced in 2017 to improve 
John Lewis’s digital marketing capabilities, and 
with Waitrose, subsequently announced in 2019. 

We also significantly deepened our relationship 
with Pret a Manger in the period, supporting 
them in relaunching their coffee subscription as 
‘Club Pret’. In this new model, Eagle Eye enables 
Pret to offer their subscribers 10% off all products 
and five barista made beverages a day for the 
monthly cost of £30. This re-launch was swiftly 
followed by the Eagle Eye-powered Pret ‘Gold 
Card’, available for all employees to manage their 
team member discount. 

Further customer expansions include Staples 
US retail and the deepening of our partnership 
with Mitchells & Butlers through the launch of 
its Staff Rewards app as well as an app targeting 
suppliers, providing discounts at venues across 
the UK.

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Innovation

Innovation sits at the heart of everything we 
do at Eagle Eye. As one of six core company 
values, we pride ourselves on innovating both 
with and for our customers to deliver value 
which ultimately helps the businesses we 
work for better delight their end customers. 
Innovation has enabled us to continually deliver 
new solutions to the market in the Year which 
differentiate us and enable us to provide added 
value to our core enterprise customer base. 
Innovation is in our DNA and we will continue 
to celebrate our teams for delivering new 
capabilities as it is critical to our future success. 

During the Year, we have grown significantly, 
onboarding new customers in new geographies 
and Deepening the services we provide to 
them. We are now servicing more than 90,000 
unique outlets globally, up 15% vs. the prior year. 
From a platform point of view, this has meant 
a continued focus in the period on ensuring 
we can match this fantastic growth, delivering 
against the needs of our current, new and future 
customers all over the world when it comes to 
our product’s speed, scale and flexibility. 

Extending the digital marketing toolkit
Eagle Eye AIR provides retailers with a 
comprehensive digital marketing toolkit, but we 
continue to innovate in this space to enable us 
to deliver an even more flexible and extensive 
set of use cases to our customers to power 
their leading customer engagement initiatives. 
In the period, we have deployed more than 
60 new features, including new promotion 
types (e.g. quest campaigns), extensions to 
existing product capabilities (e.g. message at 
till), delivered new ways for retailers to reward 
their customers (e.g. social and behavioural 
rewards), and have packaged up a number of 
new, enterprise ready direct-to-consumer APIs 
(e.g. delivering digital and mobile services to our 
customers). In addition to this, we have built new 
features that will support us as we enter new 
verticals and geographies (e.g. pending points 
and a set of mobile ready APIs which enable 
easier integration).

Continuing to lead with personalisation, 
speed and scale
As we extend our toolkit, we also innovate to 
ensure that we can meet the needs of our 
growing customer base when it comes to speed 
and scale. We currently have more customers 
than ever transacting more than ever through 
our platform and so we are continually working 
to improve performance to ensure that we can 
deliver more, faster. Currently, in an average 
month, we issue more than 2.5 billion offers to 
customers worldwide, distribute more than 
185 billion loyalty points into millions of unique 

wallets and process more than 6.7 billion API 
calls across the AIR platform. We continue to 
make use of the best technologies the cloud 
has to offer, significantly improving the overall 
performance of our AIR platform and to scale 
the overall running of the platform, maintain 
lightning response times whilst we build 
more and more capability. As a result of our 
investment into this area of the business, we are 
able to process these ever-increasing volumes at 
ever-faster speeds.

In the Year we have applied hundreds of new 
rules and permutations to our cloud-based 
adjudication engine, POS Connect. This 
enables retailers to achieve levels of individual 
personalisation with their customers that has 
never been seen before, at an unprecedented 
speed and scale.

Delivering value faster
This year we were excited to launch our Eagle 
Eye Academy across the world. This bespoke 
training platform gives our customers the 
ability to get up to speed more quickly on how 
to get the most value out of Eagle Eye AIR. 
The Academy contains a full array of courses 
available to take online, with learning paths for 
different parts of our platform. Initial feedback, 
both from our internal teams and from 
customers, has been fantastic. This, coupled with 
best practice guides for integration, enabling our 
API documentation to be available online and 
automating the configuration of the platform 
means that customers can start to get value 
from AIR from day one.

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International Growth

The benefits of our investment into international 
expansion are evident, with the deepening 
of our clients’ engagements in the US and 
Australia, as mentioned above, and initial 
customers secured in Southeast Asia. As a result, 
we have seen significant revenue growth from 
the US (+129%) and APAC (+56%) in the Year. 35% 
of the Group’s total revenue now comes from 
the US (2022: 21%). We now have a much broader 
international footprint, adding France, Germany 
and Singapore following a year of expansion, 
providing a wider funnel for opportunities  
going forward.

International marketing activities 
We made initial investments into Singapore 
and Germany as well as additional direct sales 
resource in North America, targeting the 
considerable US promotions and loyalty market 
and, as a result, marketing activities stepped 

up to support the sales resource investment 
in these regions. We plan to further increase 
our sales and marketing activities throughout 
FY24, with a particular focus on investing into 
North America and France, in line with our 
strategy to invest as we ‘Win’.

Investment has been made into lead 
generation campaigns to drive more inbound 
leads into the sales pipeline as well as an 
events programme that included the Tech 
For Retail Show in France, Groceryshop in the 
US, breakfast briefings with major retailers 
in Singapore, Thailand and Malaysia, and 
NRF, the most influential retail conference 
in the US. Eagle Eye also joined key trade 
associations including GS1 Switzerland, 
California Grocers Association, FMI, Australian 
Loyalty Association and NRF to raise 
awareness amongst loyalty professionals and 
increase networking opportunities. These 
activities led to a considerable increase in 
leads compared to FY22 with converted leads 
up 61%.

We are also encouraged by the initial 
marketing activities being carried out 
with Untie Nots, individually and jointly, 
building the pipeline both in the UK but 
predominantly internationally. Untie Nots 
is leveraging our more extensive sales and 
marketing expertise and strong customer 
network which has led to encouraging 
conversations. Untie Nots’ contract win with 
NTUC FairPrice Co-Operative Ltd in Singapore 
demonstrates the benefit to Untie Nots of 
Eagle Eye’s international marketing reach, 
and we look forward to continuing building a 
promising joint international sales pipeline.

North America

+129%

APAC

+56%

EMEA

+7%

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Availability 

99.97%

NPS

+66vs. industry benchmark of +35

Our people and beliefs 
Firstly, I’d like to take this opportunity to thank 
Malcolm Wall, who will retire as Chair following 
this year’s AGM. Malcolm has been an incredible 
support to me and this business over the past 
nine years and his importance cannot be 
overstated. He has provided significant guidance 
since Eagle Eye joined AIM and we have all 
benefitted from his extensive experience and 
knowledge. On behalf of the whole Company, 
we thank him for his service and wish him all the 
very best for the future. Our new Chair, Anne de 
Kerckhove, who will join the Board in October 
as Non-Executive Director before assuming 
the Chair role at the close of the AGM, brings a 
wealth of experience in the technology, media 
and entertainment industries and high growth, 
international businesses and we look forward to 
working with her. I’d also like to thank our long-
standing Non-Executive Director, Bill Currie, who 
after 12 years on the Eagle Eye Board stepped 
down following the Group’s interim results in 
March 2023. We are incredibly grateful for all the 
support and guidance he has provided in his 
time with Eagle Eye and wish him the very best. 

Read more about the Board on page 39

Better, Simpler, 
Cheaper

As a business we strive to maximise our 
productivity and efficiency and look for ways 
to benefit from our increasing scale as we 
continue to invest in innovation and growing the 
business. We have developed a proven business 
model to grow our EBITDA margin, whilst also 
investing, as we ‘Win’, in sales & marketing and 
enhancements to the product to generate new 
opportunities for growth.

On the ‘Better’ side we have invested in new 
tooling to help us manage the AIR platform 
more effectively, as described above, resulting in 
availability of 99.97%. We continue to upskill our 
staff and have again invested in our technical 
staff to achieve Google Cloud Certifications as 
well as building an internal library of resources 
and collateral, and launching our Eagle Eye 
Learning Academy internally and externally.  
We successfully recertified our ISO 27001 across 
all our offices globally, as well as continuing our 
SOC2 Type II certification. 

As ever, we have continued to look at how better 
to onboard our clients and the volume and 
speed of new clients in the Year shows the great 
work done in this area with more to come in 
the new financial year. Security is always a huge 
focus for the Group, and we continue to invest in 
this area by moving to a continuous assurance, 
always on monitoring, backed by expert third 
parties who monitor our platforms and the dark 
web for possible threats 24/7. 

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+129%

+56%

+7%

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Better, Simpler, Cheaper continued

The central tenet of Eagle Eye is to create 
value for our customers. This drives what 
we do, and we believe it is key to making a 
successful business. All the value we create is 
thanks to our brilliant employees. 

Integration with the Untie Nots team has 
been smooth, as we are aligned with in both 
our values and culture, and now we have an 
even larger team of people who are dedicated 
to developing market leading technology that 
delivers value to some of the biggest industry 
names around the world. 

At Eagle Eye we have a clear vision, mission, 
and purpose, and a unique ‘Purple’ way of 
working that we curated and follow because 
we believe it influences our lives and the world 
for the better. Our Purple Playbook, introduced 
last year and given to every member of our 
team, celebrates the evolution of Eagle Eye and 
explains our belief that by following the ‘Purple 
Method’, we will continue to grow together. 

Our commitment to our ethos, purpose 
and Purple Method helps us deliver value 
to clients, which we track through our NPS 
score. We are incredibly proud of our latest 
score of +66 which is significantly higher 
than the Technology Industry benchmark 
of +35. We celebrate the contribution of 
our people both at our Annual Company 
Conference and throughout the Year 
through our Purple Values Awards. 

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Better, Simpler, Cheaper continued

Last year we launched our ‘Purple Pathways’ 
career development programme, which supports 
employees in developing their careers at Eagle 
Eye and advancing into new roles. Pathways is an 
interactive tool which employees navigate, which 
shows the critical skills required for progression 
and the type of experiences or training that 
could be provided. It is fantastic to see our team 
members already reaping the benefits of the 
programme, with more than 52% of employees 
now having a formal development pathway in 
place. In addition, we designed and implemented 
our bespoke Purple Leaders training – focusing 
on eight core modules essential for existing and 
aspiring managers as part of their Pathways. We 
believe that having a great boss is one of the most 
important ingredients for workplace happiness 
and success and are therefore thrilled that 100% 
of our current managers have already taken part 
in this training programme. 

As part of our onboarding process, we run a 
bespoke programme called Life Skills for all 
new starters. This introduction to cognitive 
behavioural therapy is an investment into our 
new starters to help them become the best 
version of themselves. 

In the Year we launched our new Wellbeing 
policy which is underpinned by our value of 
Passion. Our vision statement is that we are 
“passionate about your mental and physical 
health, and we place your wellbeing at the heart 
of our culture” and as part of the new policy we 
have delivered a range of initiatives to achieve 

this vision, including mental health training, 
fitness sessions and risk assessments to ensure 
safe working at home.

As part of our ongoing commitment to charity 
work and to create a positive and engaged work 
environment, we continue our partnership with 
52 Lives, a charity built around the concept of 
‘kindness’ who find individuals who need help 
and then deliver it. Every month, we recognise 
the individual that our efforts have helped and 
during the course of the Year, run a series of 
employee-generated fundraising events. 

Our ‘Purple Women’ initiative continues to 
effect positive change in the workplace and 
champions policies that offer parents more 
flexible working patterns, enhanced leave 
packages, and additional support on their return 
to work; together with education and support 
of health-related issues impacting employees. 
During Pride month in June 2023, we also 
launched a ‘Purple Pride’ initiative that aims 
to create a safe workspace for all employees, 
celebrating our individuality and encouraging 
everybody to be themselves. Looking ahead 
we will continue to evolve our employee 
development programmes, succession planning 
and diversity and inclusion efforts. We remain 
committed to continuous improvement and 
investment in our employees and making Eagle 
Eye a great place to work.

Of the many ‘Simpler’ initiatives across the 
teams, a few notable successes include the move 
to Terraform which allows us to standardise and 
control our environments globally in a more 
structured way, and the use of Financial Force 
now rolled out across our Delivery teams 

to help us manage their effectiveness and 
project allocation.

In terms of running the business ‘Cheaper’, 
our KPI of Google Cloud Platform spend 
percentage against recurring revenue is the 
indicator we have been using to monitor 
our Google Cloud spend. This year we have 
averaged 20.5% by closely monitoring and 
taking on initiatives to drive us forward 
in our goal to become more cloud native 
and serverless. We successfully migrated 
to PubSub for our messaging service, and 
we continue in our drive to become more 
efficient and resilient by the use of cloud 
native tooling.

The acquisition of Untie Nots provides 
immediate synergies, such as cloud hosting 
costs and the ability to offer them our 
extensive sales and marketing expertise, as 
described above. We now have the combined 
sales and marketing efforts of our two 
companies in our arsenal, enabling us to 
streamline our efforts and reduce costs. 

Our people costs represent 65% of the 
operating costs of the business in the Year 
(FY22: 65%) and we recognise they are our 
biggest asset. Our business model continues 
to allow us to use remuneration as one of the 
levers to reward and retain our best people. 
Continued investment into the new year is 
built into our plan each year, in line with the 
model we have developed. We continue 
to review average industry wages and are 
comfortable that we are well placed to 
manage any rises in the year ahead.

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Mergers and 
Acquisitions

We successfully completed the acquisition of 
Untie Nots in January 2023, a rapidly growing 
SaaS company enabling retailers to deliver 
AI-powered, personalised spend-stretch 
challenges to customers at scale which are 
profitable by design. The acquisition provides 
us with accelerated entry into the French 
market, brings some of Europe’s largest 
grocers into the Group, adds to our growing 
roster of US clients and provides a wealth of 
cross-sale opportunities for both businesses. 
Importantly, the Untie Nots team have 
been able to benefit from becoming part 
of our more advanced sales and marketing 
organisation, considerably expanding the 
reach for their innovative technology. The 
Untie Nots team also bring additional 
capabilities and deep experience of using  
and developing AI solutions for retailers.

In just a few months post-acquisition, we 
are already seeing the benefits of working 
together. Introduced by Eagle Eye, Untie 
Nots secured a contract with FairPrice, 
Singapore’s largest supermarket chain, 
in May 2023. This was the first win for the 
Group in the region and demonstrates 
the benefit to Untie Nots of Eagle Eye’s 
international marketing reach, and the 
speed of the sales cycle for the Untie Nots 
offering. It is also testimony to the benefit 
of our own investment into international 
expansion and we continue to build a 
promising international sales pipeline, 
alongside Untie Nots.

The success of the acquisition and mutual 
benefit to both businesses provides us 
with a blueprint for further acquisitions, 
and we continue to assess the market for 
new opportunities. 

Our assessment so far

 No complexity introduced – oversight  
from and reporting to Tim & Lucy

 Sales and marketing bearing fruit – strong 
and growing pipeline from introductions 
both ways

 First 'new' customer won within months – 
FairPrice in Singapore, introduced by  
Eagle Eye

 AI capabilities are phenomenal and proven 
in the field

 Strong cultural alignment – generating 
great ideas and excitement

 A valuable addition to the Group

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We have a growing addressable market, high 
profile customers in multiple geographies, an 
outstanding team and a high-quality business 
model driving growth in revenue, profits and 
cash generation. Alongside this, developments 
within AI and the clear demand from our 
customer base and wider retail sector, means we 
are very excited about the future of Eagle Eye.

Tim Mason
Chief Executive Officer

Outlook 
We have entered FY24 in a strong position with a 
growing pipeline and considerable momentum 
across the Group. Trading in FY24 to date has 
been in line with the Board’s expectations. 

In the current difficult economic environment, 
retailers are turning to data-driven, personalised 
promotions and rewards as one of the most 
effective ways to drive increased trade and 
retain customer loyalty. Meanwhile, advances in 
technology, such as generative AI, are making 
personalisation more accessible for a wider 
range of retailers. Eagle Eye’s central position 
as the technology that enables the execution 
of these programmes means we are becoming 
increasingly relevant, providing further growth 
opportunities.

The Group continues to successfully manage 
inflationary pressures and the underlying growth 
and flexibility of the Company’s business model 
mean that we can invest into the business 
and people with confidence to support future 
growth. The successful acquisition of Untie Nots 
demonstrates the benefit we can bring to other 
businesses looking to scale, and we continue 
to assess the market for earnings enhancing 
acquisition opportunities. 

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ENVIRONMENTAL SOCIAL GOVERNANCE (ESG)

We are committed to 
high standards of ESG

focused on materiality and making a difference

The Group remains committed to high standards of ESG as set out in the table below:

Everything we do is 
underpinned by our belief  
in following The Golden Rule

As a Board we are committed to high standard 
of Environmental Social Governance (‘ESG’) 
with a focus on change that makes Eagle Eye 
a better business. We made good progress 
against our stated objectives during the 
Year, building on our existing foundation 
of responsible business practice. Key to any 
policy is benchmarking and data, and we are 
measuring our progress through KPIs and 
comparing them to the market median to 
allow focus on areas of improvement.

We will continue in the year ahead to build on 
the work to date.

Energy consumption MWh/£m
CO2 production tonnes/£m
Water consumption m3/£m

Environmental statement

Employee T/O

Employee NPS

Median Gender Gap

Discrimination policy

Community outreach

Ethics Policy

% Women on Board

% Independent Directors*

CEO pay as x of median

CEO & Chairman split

QCA

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

* Deemed appropriate with the knowledge and skills of the Board overall.

FY22

7.08

2.78

0.16

Yes

16%

56

17%

Yes

Yes

Yes

14%

29%

X 11

Yes

Yes

FY23 Better than median

4.21

2.49

0.13

Yes

14%

66

19%

Yes

Yes

Yes

29%

43%

X 14

Yes

Yes























X






26

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FINANCIAL STATEMENTS

OTHER INFORMATION

ENVIRONMENTAL SOCIAL GOVERNANCE (ESG) CONTINUED

E

S

Environmental

•  Our environmental footprint is low – we eliminate paper 

with our digital solution

•  Key tech suppliers take environmental targets seriously
‘Virtual First’ reduces our carbon footprint from travel – 
• 
planted trees to offset

Social

•  Our goal is to make this a great place to work – our people 

are our greatest asset

•  Continued our charity partnership with 52 Lives helping 

individuals and families in need. Raised nearly £40k in FY23

•  Purple Women – an ERG who seek to effect positive 

change in the workplace 

•  Purple Pride: launched during Pride month in June 2023, 
Purple Pride is an initiative that aims to create a safe 
workspace for all employees, celebrating our individuality 
and encouraging everybody to be themselves

To read more about how we support our people, go to page 22

Governance

G

•  Strong governance framework – QCA code followed
•  Board level ownership – Malcolm Wall sponsors the ESG 

initiative and Lucy Sharman-Munday is the executive owner

•  KPIs to assess and monitor key aspects of ESG 
•  The Group remains committed to high standards of ESG as 

set out in the table on page 26

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OTHER INFORMATION

FINANCIAL REVIEW

Strong growth 
across the board

Revenue, profits and cash flow

Revenue

£43.1m

FY 2022: 31.7m

Profit after tax

£1.2m

FY 2022: £0.6m

Closing net cash position

£9.3m

FY 2022: £3.6m

+36%

+114%

+156%

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across the board

OVERVIEW

STRATEGIC REPORT

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OTHER INFORMATION

FINANCIAL REVIEW CONTINUED

Key Performance Indicators

Financial

Revenue

Subscription and transaction revenue:

AIR licence revenue

AIR transaction revenue

Untie Nots licence & transaction revenue

SMS transaction revenue

Total subscription and transaction revenue

AIR annual recurring revenue

Net revenue retention rate

Adjusted EBITDA1

Adjusted EBITDA1 margin

Profit after tax

Net cash2

Cash and cash equivalents

Borrowings

Non-financial

Chargeable AIR redemption & interaction volumes

Long-term contract customer churn by value

£14.1m

£15.7m

£2.2m

£2.4m

£34.5m

£12.2m

£9.7m

–

£2.1m

£24.0m

FY23 
£m

43.1

32%

37%

5%

6%

80%

33.3

137%

8.8

20.4%

1.2

9.3

10.6

(1.3)

FY23

3,350m

0.2%

 FY22 
£m 

31.7

39%

30%

–

7%

76%

23.9

145%

6.5

Var

36%

16%

63%

–

12%

44%

40%

-8ppt

36%

20.5%

-0.1ppt

0.6

3.6

3.6

–

FY22

1,693m

0.2%

114%

156%

192%

N/A

98%

0ppt

1  Adjusted EBITDA excludes costs associated with the acquisition of Untie Nots SAS, share-based payment charges along with depreciation, amortisation, interest and tax from the 

measure of profit and is reconciled to the GAAP measure of profit before taxation in Note 21.

2  Net cash is cash and cash equivalents less borrowings.

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FINANCIAL REVIEW CONTINUED

Group results
Revenue
Revenue growth for the Group was 36% for the 
Year (FY22: 39%), with the contribution to H2 
from Untie Nots building on top of the strong 
organic growth in revenue of 29%. 

The Group’s Annual Recurring Revenue1 ('ARR'), 
which is our period exit rate for recurring AIR 
and Untie Nots subscription and transaction 
revenue, plus any professional services 
contracted for more than 12 months hence 
and secured new wins, excluding any seasonal 
variations and lost contracts, increased by 40% 
to £33.3m (FY22: £23.9m). The growth rate in 
ARR is higher than the overall revenue growth 
due to subscription and transaction revenue 
increasing to 80% of total revenue (FY22: 76%) 
as the use of our services increases with our 
largest Tier 1 clients across the globe, as well as 
benefitting from the impact of the acquisition 
of Untie Nots. The increased use of the 
platform can particularly be seen from the 63% 
increase in AIR transactional revenue to £15.7m 
(FY22: £9.7m).

Professional services revenue increased by 
12% to £8.6m (FY22: £7.6m). Under IFRS 15, a 
SaaS business will typically recognise revenue 
(including implementation revenue from 
professional services) over time. In some cases, 
this means implementation revenue is now 
recognised over the period the service is live. 
Therefore, during the period of implementation 
for a new client, which is typically between two 
and six months, no revenue will be recognised, 
although directly attributable associated costs 
are also spread over the same period, matching 
revenue and costs. Revenue from professional 
services that has been deferred into future 
periods, but delivered and billed, was £5.8m at 
30 June 2023 (30 June 2022: £3.0m).

in particular for loyalty transactions where we 
have seen key customers such as Woolworths 
moving through their contract cycle with 
volumes from the Everyday Extra subscription 
increasing within their existing licence and 
transection fee charging bands. 

In addition to winning new business, including 
Morrisons, IKEA Taiwan and Hudson's Bay 
Company, a substantial Canadian retailer, and 
deepening existing relationships, the Group 
successfully maintained an extremely low 
rate of long-term contract customer churn by 
value at 0.2% (FY22: 0.2%). This reflects the scale 
and breadth of the AIR platform’s offering in 
meeting our customers’ needs. 

The Group has maintained a strong Net 
Revenue Retention ('NRR') rate, which is 
the improvement in recurring AIR revenue 
excluding new wins in the last 12 months. In 
FY22 our NRR benefitted from the recovery in 
the Food & Beverage sector from the impact 
of Covid-19. Excluding the Covid-19 recovery 
impact NRR for FY22 was 137%; in FY23 this has 
been maintained due to continued successful 
deepening of existing accounts, including 
increased transactional revenue. 

Chargeable AIR redemption and loyalty 
interaction volumes, a key measure of usage 
of the AIR platform, increased by 98% to 
3.3bn (FY22: 1.7bn), ahead of the growth in 
recurring subscription and transaction revenue, 
reflecting increasing transactional usage of the 
platform by all our international grocery clients, 

ARR1

£33.3m

FY 2022: £23.9m

+40%

Net Revenue Retention2

137%

FY 2022: 137%3

1   Period End Annual Recurring Revenue is defined as period exit rate 
for recurring AIR subscription and transaction revenue plus any 
professional services contracted for more than 12 months hence 
and secured new wins, excluding any seasonal variations and lost 
contracts.

2   Net retention rate is defined as the improvement in recurring AIR 

revenue excluding new wins in the last 12 months.

3.  Excluding Covid-19 recovery impact.

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FINANCIAL REVIEW CONTINUED

SMS messaging revenue increased from the 
prior year, despite strong cost headwinds in 
this commoditised market, to £2.4m (FY22: 
£2.2m). This reflected inflationary increases 
with volumes of messages sent down 1% to 
65.3m (FY22: 68.3m) driven by those clients 
who recognise the benefit of an omnichannel 
strategy and which have integrated their  
High Street stores and their eCommerce 
offering, including JD Sports and Pets at  
Home. Consistent with previous guidance,  
SMS is expected to continue to represent a  
decreasing proportion of the Group’s revenue 
in future years.

Gross profit
Gross profit grew 38% to £41.0m (FY22: £29.6m), 
with gross margin at 95% (FY22: 94%) as the 
contribution to revenue from the lower margin 
SMS business continues to reduce. 

Costs of sales includes the cost of sending SMS 
messages, revenue share agreements and 
outsourced, bespoke development work. All 
internal resource costs are recognised within 
operating costs, net of capitalised development 
and contract costs.

Adjusted operating expenses

Adjusted operating costs increased 39% in 
line with the growth in gross profit to £32.2m 
(FY22: £28.9m) as the business has invested 
in line with our planned growth investment 
model. These operating expenses, which 
exclude costs of £1.3m associated with the 
acquisition of Untie Nots SAS, represent sales 
and marketing, product development (net of 
capitalised costs), operational IT, general and 
administration costs. 

The 39% increase in staff costs to £26.1m (FY22: 
£18.8m) primarily reflected an increase in 
average headcount for the Year which was up 
36% to 222 (FY22: 162), including the impact 
of the acquisition of Untie Nots. In addition, 
reflecting the inflationary pressures seen in 
all territories, we had built into our operating 
model increased annual pay awards which 
were made in January 2023. We continue to 
invest in developing our products, and in sales 
and marketing to support our growth plan; 
within staff costs, gross expenditure on product 
development increased to £6.9m (FY22: £5.2m) 
and sales and marketing spend was £4.8m 
(FY22: £3.7m). 

IT Infrastructure costs grew at a slower rate 
than recurring revenue growth by 23% to £8.1m; 
representing 23% of recurring revenue (FY22: 
£6.5m; 27% of recurring revenue) as the Group 
benefitted from investment in infrastructure 
for its overseas regions in FY22 in advance of 
the significant increases in volumes seen in 
FY23, with work continuing to optimise the 
efficiency of our infrastructure as we continue 
to grow. Capitalised product development 
costs increased to £2.6m (FY22: £2.2m), whilst 
amortisation of capitalised development 
costs was £2.5m (FY22: £2.3m). Contract costs 
(including costs to obtain contracts and 
contract fulfilment costs), recognised as assets 
under IFRS 15, increased to £2.8m (FY22: £2.7m), 
reflecting the high level of new wins during the 
Year, and amortisation of contract costs was 
£1.7m (FY22: £1.3m).

Gross margin 

95%

FY 2022: 94%

+1ppt

Gross expenditure on 
product development 

£6.9m 

FY 2022: £5.2m

+33%

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FINANCIAL REVIEW CONTINUED

Adjusted EBITDA and profit/(loss) before tax
The strong revenue performance and 
continued controlled investment spend have 
resulted in continued growth in organic 
adjusted EBITDA margin to 21% (FY22: 20%). 
Reflecting its earlier stage of growth, EBITDA 
margin for Untie Nots was 4%, resulting in an 
adjusted EBITDA margin for the Group of 20%, 
in line with the prior year. The acquisition of 
Untie Nots and the timing of inflationary pay 
awards and investment for growth meant 
that Group EBITDA margin fell to 18% in H2 23 
compared to 23% in H1 23. Adjusted EBITDA 
was up 36% at £8.8m (FY22: £6.5m) for the Year. 
To provide a better guide to the underlying 
business performance, adjusted EBITDA 
excludes the costs of the acquisition of Untie 
Nots along with share-based payment charges, 
depreciation, amortisation, interest and tax 
from the measure of profit. The GAAP measure 
of operating loss before interest and tax was 
£(0.6)m (FY22: profit of £0.7m) reflecting the 
increased amortisation as a result of intangibles 
recognised under IFRS 3 on the acquisition of 
Untie Nots of £1.3m and the increased non-
cash share-based payment charge of £2.4m 
(FY22: £1.9m), reflecting the successful revenue 
and EBITDA performance this year and the 
strong position the Group continues to be in 
to deliver increased revenue and profits, which 
are reflected in future, performance-related, 
vesting assumptions, offset by the EBITDA 
earnt in the Year.

The Group aims to manage the business to at 
least achieve the Rule of 40 (Revenue growth 
+ Adjusted EBITDA margin = 40), with an 
expectation that the Adjusted EBITDA margin 
achieved for the Group will be at least c20% on 
an annualised basis. In FY23 our result versus 
this metric was 56 (FY22: 59). 

The loss before tax for FY23 was £(0.8)m (FY22: 
profit of £0.7m), reflecting the reduction in 
operating loss before interest and tax. Net 
finance expense increased to £0.14m (FY22: 
£0.05m) reflecting the partial utilisation of the 
Group’s revolving loan facility towards funding 
the acquisition of Untie Nots, along with the 
higher interest rates seen during the Year.

Profit after tax, EPS and dividend
The improvement in underlying profitability 
during the Year, in particular in the UK, has 
allowed the Group to forecast the recovery 
of taxable losses brought forward from prior 
years with more certainty which has resulted 
in an additional deferred tax asset of £1.6m, 
reflecting historic losses brought forward now 
being recognised. Along with the continued 
successful R&D tax credit claims in the UK and 
France, this has resulted in an overall tax credit 
of £1.9m in FY23 (FY22: charge of £(0.1)m).

As a result, the Group’s profit after taxation 
increased to £1.2m (FY22: £0.6m) and reported 
basic earnings per share improved to 4.25p 
(FY22: 2.12p) with diluted earnings per share of 
3.79p (FY22: 1.86p). 

No dividend is proposed this year (FY22: £nil) 
as the Group continues to invest in a managed 
way to pursue our growth strategy.

Group Statement of Financial Position
The Group had net assets of £24.0m at 30 
June 2023 (30 June 2022: £8.6m), including 
capitalised intellectual property of £5.3m (30 
June 2022: £3.5m). The movement in net assets 
reflects the acquisition of Untie Nots along with 
improved EBITDA performance in the Year and 
the exercise of share options during the Year. 

Current assets increased by £8.3m primarily 
due to revenue growth, aligned with an 
improvement in debtor days to 49 (FY22: 61 
days) and higher EBITDA, generating cash in 
the Year, along with an increased current tax 
receivable, primarily due to the French R&D tax 
credit. Liabilities increased by £9.0m primarily 
due to increased deferred income arising 
from the treatment of billed revenue for new 
implementation fees and professional services 
under IFRS 15, along with higher bonus and 
commission accruals, reflecting the revenue 
and EBITDA growth in the period, the term 
debt acquired with Untie Nots which is used 
to manage Euro working capital requirements, 
and the deferred and contingent consideration 
due on the acquisition of Untie Nots.

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OTHER INFORMATION

The Group continues to hold a £5.0m revolving 
loan facility with HSBC Innovation, with an 
additional £2.5m accordion facility available, 
subject to credit approval at the time. This 
provides the business with security and 
flexibility over its financing options to deliver 
on its growth aspirations. The Group’s gross 
cash of £10.6m (FY22: £3.6m) and the £4.0m 
undrawn portion of its £5.0m facility (FY22: 
£5.0m undrawn), less £0.3m debt of Untie Nots, 
gives the Group £14.3m of headroom, which, 
allied to growing levels of profitability and 
organic cash generation, the Directors believe 
is sufficient to support the Group’s current 
organic growth plans.

Lucy Sharman-Munday
Chief Financial Officer

FINANCIAL REVIEW CONTINUED

Cash flow and net cash 
The Group ended the Year with net cash of 
£9.3m (30 June 2022: £3.6m), exceeding the 
Board’s prior expectations. Excluding costs 
associated with the acquisition of Untie Nots, 
the underlying net cash inflow for the Year was 
£7.0m (FY22: £2.8m). Overall net cash inflow for 
the Year was £5.7m.

The main components to the net cash inflow 
were:

•  the operating cash inflow of £12.3m (FY22: 

£7.4m), reflecting the EBITDA profit 
(unadjusted for the acquisition of Untie 
Nots) of £7.5m (FY22: £6.5m), a working 
capital inflow of £3.9m (FY22: £1.5m 
outflow) and net tax receipts of £0.9m 
(FY22: net payments of £0.6m). The £2.4m 
improvement in working capital primarily 
arose as a result of increased income 
deferred under IFRS 15 and enhanced focus 
on reducing debtor days;

•  net proceeds from the issue of equity 

during the Year, primarily in relation to the 
acquisition of Untie Nots, of £7.1m;
•  offset by capital investment in the AIR 

platform and other infrastructure of £2.6m 
(FY22: £2.4m), as well as contract costs 
capitalised under IFRS 15 of £2.8m (FY22: 
£2.7m); 

•  payments in respect of leases of £0.2m 

(FY22: £0.1m); and

•  £6.3m consideration and costs paid for the 
acquisition of Untie Nots, net of cash and 
debt acquired.

Banking facility
The Group has remained comfortably within its 
banking covenants which relate to the Group’s 
debt ratio and adjusted EBITDA performance. 
During the Year, the Group’s primary banker 
at the time, Silicon Valley Bank, encountered 
financial difficulties and US financial regulators 
closed SVB US, subsequently selling it to First 
Citizens Bank, while SVB UK was purchased 
by HSBC and subsequently renamed HSBC 
Innovation Bank. As a result of successful 
mitigating actions at the time, the Group 
maintained access to sufficient liquidity to 
support the Group’s ongoing working capital 
requirements and to deliver the Group’s 
stated growth strategy throughout the period 
of uncertainty. Following the respective 
acquisitions, no Eagle Eye funds were at risk 
of loss. However, the Group has subsequently 
revised its treasury policy such that exposure to 
the failure of one bank is minimised.

In light of the economic environment, and 
our increasingly global customer base, we 
have taken the step of hedging elements of 
our foreign currency net receipts to ensure 
that the Group is protected from significant 
and sudden adverse movements in foreign 
currency exchange rates. There were no open 
hedges at 30 June 2023 (30 June 2022: none).

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FINANCIAL STATEMENTS

OTHER INFORMATION

PRINCIPAL RISKS AND UNCERTAINTIES

Evolution of the market 

Technological changes could overtake the 
products being developed by the Group

Protection of intellectual property 

Description

Description

Description

The Group operates in an evolving market and 
there is a possibility that the rate of growth in 
loyalty and personalised solutions will not match 
independent predictions or that users of mobile 
devices will change their behaviour with respect to 
mobile commerce. The Group’s services are new 
and continually evolving and it is difficult to predict 
the future growth rates, if any, and the size of these 
markets. Even if the market for the Group’s products 
develops as anticipated, the Group may face severe 
competition from other businesses offering similar 
products and services and there can therefore 
be no assurance that the Group will be able to 
secure customers for its products and services on 
acceptable terms and conditions, or successfully 
adjust the Group’s strategy to meet the changing 
market dynamics. 

The Group is in and continues to enter new 
international markets and not all of these markets 
may be at the same stage of development. The 
Group may face competition from other local 
businesses in those territories offering similar 
products and services and there can therefore be 
no assurance that the Group will be able to secure 
customers for its services on acceptable terms 
and conditions, or successfully adjust the Group’s 
strategy to meet the different dynamics, languages 
and cultures of these new markets. 

Mitigation

These risks are mitigated by continued investment 
in the product, based on customer needs and 
requirements, to stay ahead of the competition 
and by the strength and experience of the Group’s 
management team, including through retention of 
key management in international acquisitions.

The Group’s business is dependent upon technology 
which could be superseded by superior technology, 
more competitively priced technology or a shift in 
retail practices which could affect both the potential 
profitability and the saleability of the Group’s 
product offering. Staying abreast of technological 
changes may require substantial investment. The 
Group’s existing software products need to develop 
continually in order to meet customer requirements. 
The Group may encounter delays and incur 
additional development and production costs and 
expenses, over and above those expected by the 
Directors, in order to develop suitable technologies 
and products. The technology used in the Group’s 
products continues to evolve, for instance with the 
further development of AI capabilities, and is highly 
complex and may change rapidly. Research and 
development by other companies may render any 
of the Group’s products in development, or currently 
available, obsolete. 

Mitigation

This risk is primarily mitigated by the quality of the 
technical staff recruited, investment in defining 
and refining the product roadmap and the use 
of the agile development methodology. Our 
business model allows for investment for growth; 
an important pillar of that investment is into the 
product.

The Group’s success and ability to compete 
effectively are in large part dependent upon 
exploitation of proprietary technologies and 
products that the Group has developed internally 
(including through the acquisition of Untie Nots), the 
Group’s ability to protect and enforce its intellectual 
property rights so as to preserve its exclusive rights 
in respect of those technologies and products, and 
its ability to preserve the confidentiality of its know-
how. No assurance can be given that the Group will 
develop further technologies or products which are 
patentable, that patents will be sufficiently broad 
in their scope to provide protection for the Group’s 
intellectual property rights against third parties, 
or that patents will have been granted in all new 
territories which the Group enters.

Patents pending or future patent applications may 
not be granted and the lack of any such patents may 
have a material adverse effect on the Group’s ability 
to develop and market its proposed products. Where 
patents have been granted the Group may not have 
the resources to protect any such issued patent 
from infringement. There is a significant delay 
between the time of filing of a patent application 
and the time its contents are made public, and 
others may have filed patent applications for subject 
matter covered by the Group’s pending patent 
applications without the Group being aware of those 
applications. The Group’s patent applications may 
not have priority over patent applications of others 
and its pending patent applications may not result 
in issued patents. Even if the Group obtains patents, 
they may not be valid or enforceable against others. 

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PRINCIPAL RISKS AND UNCERTAINTIES CONTINUED

Protection of intellectual property continued 

Product risk 

Infrastructure risk 

Description

Description

Description

Moreover, even if the Group receives patent 
protection for some or all of its products, those 
patents may not give the Group an advantage over 
competitors with similar products. Furthermore, the 
Group cannot patent much of the technology that is 
important to its business. If the Group fails to obtain 
adequate access to, or protection for, the intellectual 
property required to pursue its strategy, the Group’s 
competitors may be able to take advantage of the 
Group’s research and development efforts.

Once granted, a patent can be challenged both in 
the patent office and in the courts by third parties. 
Third parties can bring material and arguments 
which the patent office granting the patent may not 
have seen. Therefore, issued patents may be found 
by a court of law or by the patent office to be invalid 
or unenforceable or in need of further restriction.

Mitigation

These risks are mitigated by enforcement of the 
Group’s pending and granted patents under 
applicable patent laws and non-disclosure 
agreements to protect its intellectual property rights.

The Group’s business involves providing customers 
with highly reliable software and services. If the 
software or services contain undetected defects 
when first introduced or enhanced, the Group 
may fail to meet its customers’ performance 
requirements or otherwise satisfy the contract 
specifications. As a result, it may lose customers 
and/or may become liable to them for damages. 
Additionally, the Group is committed to developing 
products for its customers on a set timeline. 
However, the pace of progress of the development 
projects may not be as expected and the Group 
could fail to meet its customers’ timing or 
performance requirements which may lead to it 
becoming liable to those customers for damages 
and suffering damage to its reputation.

Mitigation

These risks are mitigated by the Group managing 
its product delivery using an agile methodology, 
having liability insurance in place and endeavouring 
to negotiate limitations on its liability in its 
customer contracts.

The Group has service level commitment obligations 
with some of its customers in which it provides 
various guarantees regarding levels of service. 
The Group may not be able to meet these levels 
of service due to a variety of factors, both inside 
and outside the Group’s control. If the Group fails 
to provide the levels of service required by the 
agreements, such customers may be entitled to 
terminate their contracts or may choose not to enter 
into new work orders with the Group and this may 
also damage the Group’s reputation and reduce the 
confidence of the Group’s customers in its software 
and services, impairing its ability to retain existing 
customers and attract new customers.

Mitigation

To mitigate against this risk, the Group has service 
level agreements in place with key suppliers and has 
multiple suppliers and operates its services in the 
cloud to ensure continuity of service to its customers.

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PRINCIPAL RISKS AND UNCERTAINTIES CONTINUED

Reliance on key suppliers 

Online security breaches,  
data loss and fraud

Dependence on key customers and sectors 

Description

Description

Description

The Group is dependent on a small number of key 
suppliers for the hosting of its IT infrastructure and 
delivery of messaging services. A disruptive event 
affecting any one of these suppliers could mean that 
the Group is unable to meet its customers’ timing or 
performance requirements. As a result of these risks, 
the Group may lose customers, may become liable 
to those customers for damages and may suffer 
damage to its reputation.

Mitigation

To mitigate against this risk, the Group has service 
level agreements in place with these key suppliers 
and has multiple suppliers/sites, including live 
disaster recovery sites, to ensure continuity of service 
to its customers.

The Group is dependent on a number of key 
contracts and partner relationships for its current 
and future growth and development. A limited 
number of clients account for a large percentage 
of the Group’s revenue, although this reliance is 
being diluted as new enterprise clients are won, 
aided by the continuing low rate of client churn 
and high levels of annual recurring revenue. Whilst 
the Group endeavours to enter and renew long 
term agreements with its clients, there can be no 
assurance that clients will continue to be secured on 
acceptable terms and conditions.

The Group is also focused on the Grocery, Food and 
Beverage and Retail sectors. Although a downturn 
in each of these sectors can result in increased 
demand for the Group’s services, as discounts and 
offers are used to encourage footfall, a long term 
downturn could have a negative impact on the 
Group’s growth prospects and revenues. 

Mitigation

This risk is mitigated by the Group’s focus on 
revenue growth diluting the dependency on key 
clients, aided by the Group’s geographical spread, 
continued refinement of its products for entry into 
new sectors and use of new technologies.

Security breach and fraud remain key concerns in 
the online world and any security breach or fraud 
event might deter consumers from purchasing 
goods via online voucher and offer content or using 
a Digital Wallet. Any move away from using the 
mobile channel whilst purchasing goods could have 
a negative impact on the Group’s growth prospects 
and revenues.

Security breach and fraud may also lead to 
regulatory investigations, sanctions (including 
fines) and litigation with clients and consumers. 
Any regulatory investigation or litigation may be 
costly and may divert efforts and attention of the 
Group’s key management and other personnel and 
resources, may cause wider reputational damage 
to the Group and may result in existing clients 
terminating contracts and deter potential new 
clients from becoming actual clients.

Any compromise of the Group’s systems, security 
breaches or data loss may result in the temporary 
inability of the Group to operate its services and 
clients’ mobile sites and applications and therefore 
may have a detrimental impact on the Group’s 
revenues, both directly through the inability of 
the Group’s clients to trade or of the Group to 
authenticate offers, and indirectly through loss of 
confidence in the security of the Group’s platform.

Mitigation

In line with its ISO 27001 accredited and SOC 1 
compliant procedures, the Group uses third party 
security and data compliance services to monitor 
and mitigate against this risk, in addition to client 
specific security testing, and has robust business 
continuity procedures in place.

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OTHER INFORMATION

PRINCIPAL RISKS AND UNCERTAINTIES CONTINUED

Employee recruitment and retention 

Changes in applicable laws and regulations 

Exchange rate risk 

Description

Description

Description

Laws and regulations governing internet and 
cloud-based services, related communication 
services and information technology, e-commerce, 
the processing of personal data, the processing of 
payment card data and mobile commerce in the 
United Kingdom and other territories continue 
to evolve and, depending on the evolution 
of such regulations, may adversely affect the 
Group’s business.

Mitigation

This risk is mitigated for the Group by the 
Compliance Manager who is responsible for 
ensuring that all applicable laws and regulations 
related to the digital services provided by the Group 
are understood and addressed.

As the Group’s international operations continue 
to grow, exchange rate fluctuations could have a 
material effect on the Group’s profitability or the 
price competitiveness of its services.

Mitigation

The Group continues to review its exposure to such 
fluctuations and assesses the appropriateness of its 
strategies to mitigate this risk on a continual basis. 
During the year the Group has started to hedge 
future foreign currency cash flows to reduce the 
exposure to adverse movements. However, there can 
be no assurance that the Group would be able to 
compensate or hedge against such adverse effects 
and therefore negative exchange rate movements 
could have a material adverse effect on the Group’s 
business, prospects and financial performance.

The ability to continue to attract and retain 
employees with the appropriate expertise and 
skills cannot be guaranteed. Finding and hiring top 
talent can be costly and might require the Group to 
grant significant equity awards or other incentives, 
which could adversely impact its financial results. 
The Group’s future development and prospects 
depend to a significant degree on the experience, 
performance and continued service of its senior 
management team. Effective product development 
and innovation, upon which the Group’s success is 
dependent, is in turn dependent upon attracting 
and retaining talented technical and marketing 
employees, who represent a significant asset and 
serve as the source of the Group’s technological 
and product innovations. In addition, to continue to 
expand the Group’s customer base, increase sales 
and achieve growth generally, the Group will need 
to hire additional qualified sales personnel as well as 
in administrative and operational support functions. 
If the Group is unable to hire, train and retain such 
talent in a timely manner an undue burden could 
be placed on existing employees, the development 
and introduction of the Group’s products could 
be delayed and its ability to sell its products and 
otherwise to grow its business could be impaired, 
which may have a detrimental effect upon the 
overall performance of the Group.

Mitigation

To mitigate against these risks, the Group 
benchmarks salaries and has developed a 
remuneration policy which rewards loyalty, including 
through the use of a Growth Plan, and has the 
culture and people of the business at its heart. 

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PRINCIPAL RISKS AND UNCERTAINTIES CONTINUED

Integration of acquisitions 

Employee involvement 

Description

Description

During the year, the Group acquired Untie Nots, a 
rapidly growing SaaS company enabling retailers 
to deliver AI-powered, personalised challenges to 
customers at scale. Although a positive start has been 
made to the integration of the Untie Nots business 
into the wider Group, focus on the integration 
may divert efforts and attention of the Group’s key 
management and other personnel and resources.

Mitigation

This risk is mitigated by the due diligence performed 
in advance of the acquisition and the retention of the 
key management of Untie Nots within the Group.

The Group recognises and seeks to encourage 
the involvement of its employees, with the aim 
being the recruitment, motivation and retention 
of quality employees throughout the Group. The 
Group encourages employee performance through 
employee remuneration packages, including 
by granting share options, and by promoting its 
core values to employees. The Group ensures that 
employees are fully aware of financial and economic 
factors affecting its performance.

By order of the board

James Esson
Company Secretary

5 New Street Square
London
EC4A 3TW
18 September 2023

The Group’s employment policies, including the 
commitment to equal opportunity, are designed to 
attract, retain and motivate employees regardless of 
sex, race, religion or disability. Equality of treatment 
includes full and fair assessment of applications 
and extends to training and continuing career 
development.

The Group is committed to ensuring and 
communicating the requirements for a safe and 
healthy working environment for all employees, 
consistent with health and safety legislation and, 
where practicable, gives full consideration to 
applications for employment from disabled persons.

The Group’s Section 172 report can be 
found on pages 46 to 47

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Board of Directors

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

BOARD OF DIRECTORS

Malcolm Wall

Tim Mason

Steve Rothwell

Lucy Sharman-Munday 

Non Executive Chairman – 

Chief Executive Officer

Founder and Chief Information Officer

Chief Financial Officer

Malcolm joined the Group as a Non-executive 
Director in 2014, taking the role of Chairman 
in September 2016. He was previously CEO, 
and then advisor to the board, of Abu Dhabi 
Media Company. He is also the former Chief 
Executive, Content for Virgin Media where he 
ran Virgin’s television proposition, the Virgin 
Media portal and their television channel 
groups. Malcolm joined Virgin from United 
Business Media, where he was Chief Operating 
Officer. He has also worked in senior executive 
roles for a number of ITV companies, including 
Granada, Anglia and Southern. Malcolm 
is currently Chairman of Dock10 Limited, 
River Media Partners Ltd and the Harlequin 
Foundation. He also sits on the Welsh Rugby 
Union and United Rugby Championship 
Boards.

Tim joined as Chairman in January 2016, later 
moving to CEO in September 2016. Tim has 
over 30 years’ experience within the grocery 
and retail industries, with a strong background 
in strategic marketing and customer loyalty. 
Previously Tim was a managing director at 
Sun Capital Partners and is currently a Non-
Executive Director at Gousto. Prior to that he 
was Deputy CEO at Tesco from January 2010 
to December 2012. He held a number of other 
roles within the Tesco Group including CMO 
for Tesco and CEO of Fresh & Easy LLC. Whilst 
at Tesco, Tim was instrumental in the creation 
of Clubcard, Express, Personal Finance and 
Tesco.com. In September 2023, the second 
edition of Tim’s book, “Omnichannel Retail- 
How to Build Winning Stores in a Digital 
World” was published, providing an updated 
guide for retail marketers navigating an 
increasingly complex marketplace.

Lucy joined the Group in 2014, her prior 
experience being in the technology sector. Her 
core role encompasses finance, governance 
and strategic growth, in addition she set up 
and is an ambassador of the ‘Purple Women’ 
initiative. She is also currently Non-Executive 
Director at Microlise Group Plc. Prior to joining 
Eagle Eye, she was the CFO of the 5one Group, 
helping retailers achieve a customer centric 
strategy through analytics and software. She 
also worked for Adapt Group Ltd, a managed 
services company, and in 2006 iSOFT plc was 
an integral part of the turnaround team that 
successfully sold the business to IBA Health 
Group at the end of 2007. Lucy began her 
career at KPMG in 1999 and is a member of the 
Institute of Chartered Accountants in England 
and Wales.

Fuelled by a deep-seated passion for retail 
technology, Steve founded the Eagle Eye 
Group in 2003 to revolutionise the way retailers 
connect with their customers. Committed to 
the principle that people should be treated 
as they wish to be treated, Steve’s aim is to 
build technology which enables businesses 
to craft personalised customer experiences 
that are both respectful and seamless. He 
is the visionary force behind the product’s 
development, and is focused on leveraging 
cutting-edge technology to deliver exceptional 
customer interactions.

Before launching the Eagle Eye Group, 
Steve founded Eagle Eye Technology 
Limited, another landmark in his journey of 
technological innovation. His background 
also includes a formative role at Consult 
Hyperion, serving as a developer and technical 
consultant with a focus on both the payment 
and media industries.

Educated with a B. Eng in Electrical and 
Electronic Engineering from the University 
of Leicester, Steve’s professional journey 
began with training as a software engineer at 
Ericsson, setting the stage for a career devoted 
to creating meaningful and ethical technology 
solutions.

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BOARD OF DIRECTORS CONTINUED

Charlotte Stranner

Sir Terry Leahy

Robert Senior

Non Executive Director – 

Non Executive Director

Non Executive Director – 

Charlotte joined the Group as an Independent 
Non-Executive Director in May 2023. Charlotte 
is a chartered accountant and was previously 
a Corporate Finance Director at finnCap and 
a partner at TMT investor MXC Capital. She is 
currently CFO of AIM-quoted Dianomi Plc, a 
native advertising technology company and is 
also an Independent Non-Executive Director 
of Elixirr International Plc.

Sir Terry joined the Group as a Non-Executive 
Director in 2011. He became a Senior advisor 
to the CD&R funds in 2011 and serves as 
Chairman of BUT International and a Director 
of Motor Fuel Group. In his 32-year career at 
Tesco plc, Sir Terry helped to transform the 
company into the third-largest retailer in the 
world, serving in a number of senior positions 
including CEO from 1997 to 2011. During his 
CEO tenure, Tesco quadrupled both sales and 
profits, and expanded into new products, store 
formats, lines of business, and geographies. 
Sir Terry was chancellor of UMIST, his alma 
mater, from 2002 until 2004, when he 
became a co-chancellor of the newly-formed 
University of Manchester. He was honoured 
with a doctorate of Science from Cranfield 
University in June 2007. He holds various Chair 
and Executive Committee memberships 
which also include Chairman of the board for 
Morrisons and Mobilux.

Robert joined the Group as a Non-Executive 
Director in 2018. He was previously Worldwide 
CEO of Saatchi & Saatchi. Robert is a partner at 
Redrice Ventures, Chairman of Boys & Girls, a 
Dublin based independent advertising agency 
and is Chairman of the Durham University 
Campaign Board. He is on the speaker circuit 
and sits on the Castore sportswear board.

Board Committee Membership

Audit Committee

Remuneration Committee

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FINANCIAL STATEMENTS

OTHER INFORMATION

CORPORATE GOVERNANCE STATEMENT

Principles of Corporate Governance
The Directors recognise the importance of 
sound corporate governance and confirm 
that the Group is complying with the QCA 
Corporate Governance Code (as devised 
by the QCA in consultation with a number 
of significant institutional small company 
investors). The QCA Code is constructed 
around ten broad principles and a set of 
disclosures. The QCA has stated what it 
considers to be appropriate arrangements for 
growing companies and asks companies to 
provide an explanation about how they are 
meeting the principles through the prescribed 
disclosures. The Directors have explained how 
each principle is applied below. The Directors 
consider that the Group does not depart from 
any of the principles of the QCA Code.

Establish a strategy and business model 
which promote long-term value for 
shareholders
The Group’s strategy is reviewed by the Board 
on an annual basis at a full day strategy event. 
The Group’s strategy is to drive long-term value 
for shareholders, whilst addressing the risks 
highlighted on pages 34 to 38, from:

•  Continued development of the Group’s 

product offering;

•  Revenue growth from both new and 

existing accounts;

•  Realising opportunities in relevant new 

sectors and geographies both organically 
and through acquisitions; and

•  Scaling the cost base efficiently with the 

•  Employees: The Group operates a 

objective of growing EBITDA in a controlled 
manner allowing for investment to drive 
revenue growth and generating cash in line 
with management expectations.

Seek to understand and meet shareholder 
needs and expectations
In addition to shareholders being welcomed 
and provided the opportunity to speak to 
the Directors at the Annual General Meeting, 
the Group has a series of events designed to 
educate and listen to shareholders as set out 
below. 

•  Private investor sessions held twice per year 

for significant shareholders;

•  Roadshows held twice per year for 

institutional investors;

•  Annual event held covering general 

developments in the market and our 
business; and

•  Equity analyst and sell-side briefings held 
throughout the year for broader investor 
insight.

Take into account wider stakeholder and 
social responsibilities and their implications 
for long-term success
The Group’s key stakeholders are its 
shareholders (see “Seek to understand and 
meet shareholder needs and expectations” 
above), employees, customers and suppliers. 
Each has their own communication and 
interaction strategy:

weekly video-conference 'town hall' for all 
employees that provides a business update 
and a forum to celebrate success and for 
employees to ask questions. There are also 
additional quarterly briefings to update 
employees on Company performance in the 
previous quarter and objectives for the next 
quarter. This is supplemented by an annual 
‘Company Week’ which is attended by all 
employees, providing strategic direction 
and Company objectives for the year ahead, 
a look back at progress and performance 
in the year and a recognition of those 
employees who have best demonstrated 
the Group’s values. As part of the Group’s 
values, we encourage employees to 'get 
involved'. The Group’s clubs and societies 
such as netball, golf, theatre and hackathons 
all provide opportunities to do good and 
benefit society. The Group also has a 
charity committee which is responsible 
for organising events and identifying 
opportunities where the Group and its 
employees can assist those in need. The 
Group has chosen 52 Lives as its partner 
charity, supporting employee efforts in 
raising funds through various events. The 
Group has encouraged the formation of 
Employee Resource Groups and these 
include: mental health first aiders who are 
responsible for encouraging employee 
wellbeing and others promoting racial 
diversity and equality (our 'Purple Women' 
and 'Purple Pride' groups).

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Principles of Corporate Governance 
continued
•  Customers: All customer accounts have an 
assigned account management team who 
meet regularly with their respective clients 
to understand their business needs and 
how the Group can assist them in meeting 
their objectives. The Group regularly issues 
an NPS (Net Promoter Score) survey and 
a working committee ensures that key 
take outs from the survey are acted upon. 
The Group holds a number of differently 
themed webinars during the year which 
give customers a flavour of what is on the 
product roadmap and examples of real-
life uses of the Group’s products. This is 
supplemented by an email newsletter sent 
to all customers. 

•  Suppliers: The Group’s largest suppliers 
are for hosting and recruitment services. 
The relationships for suppliers in these 
categories are owned by the Chief Operating 
Officer/Chief Information Officer and Chief 
People Officer respectively. It is their role to 
meet the key suppliers on a timely basis to 
communicate the Group’s business needs 
and the supplier’s performance against 
expectations. A number of the Group’s 
suppliers are also invited to join and present 
during customer webinars.

Embed effective risk management, 
considering both opportunities and threats, 
throughout the organisation
The Directors are responsible for the Group’s 
system of internal controls and reviewing its 
effectiveness. 

Although, no system of internal control can 
completely eliminate the risk of failure to 
achieve business objectives or provide absolute 
assurance against material misstatement 
or loss, the Group’s controls are designed 
to provide reasonable assurance over the 
reliability of financial information and the 
Group’s assets. 

The key controls are as follows:

•  The Executive Directors and Senior 

Leadership Team have a close involvement 
with the day to day operations and, with the 
involvement of staff, identify business risks 
and monitor controls; 

•  There is a comprehensive process of 

financial reporting based on the annual 
budget that is approved by the Board. 
Monthly financial results are reported 
with analysis of key variances against 
expectations; 

•  The Corporate risk register is owned by the 
executive leadership team and is reviewed 
by the Board on a quarterly basis. The risk 
register considers the impact, probability, 
controls in place and any mitigating factors 
to be considered for each risk. Where 
applicable, it also sets out the risk treatment 
plan; 
In addition, the key risks are, where 
applicable, reflected in the Group’s ISO 
27001 statement of applicability which 
is monitored by the Group’s Security 
Management Team and Information 
Security Committee; and

• 

•  Employees are encouraged to report any 
new risks through the Group’s internal 
reporting procedures. 

The Group’s principal risks and uncertainties are set 
out on pages 34 to 38

There is currently no internal audit function 
as the Board and Audit Committee considers 
that given the Group’s current stage of 
development it is not necessary, but this will be 
reviewed annually as the Group evolves. 

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Principles of Corporate Governance 
continued
Maintain the Board as a well-functioning, 
balanced team led by the Chair and ensure 
that between them, the Directors have the 
necessary up-to-date experience, skills and 
capabilities
The Board is responsible to shareholders 
for the proper management of the Group. 
A statement of Directors’ responsibilities 
is set out on page 61 and the interests and 
experience of the Board are set out on pages 
39 to 40. The Non-Executive Directors have 
a particular responsibility to ensure that the 
strategies proposed by the Executive Directors 
are fully considered.

The Board recognises that having a 
diverse Board with a blend of genders, 
skills, experiences, perspectives, ages 
and other characteristics leads to a more 
robust understanding of, and challenge of, 
opportunities, issues and risks and as a result, 
more informed decision making.

The Board comprises of the Non-Executive 
Chairman, who was independent at the time 
of appointment, three Executive Directors and 
three other Non-Executive Directors. Of the 
Non-Executive Directors, the Board considered 
three to be independent Directors (Robert 
Senior, Malcolm Wall and Charlotte Stranner). 
The Non-Executive Directors have retail, media, 
advertising and technology business expertise. 

The executive leadership team includes three members of the Board, the Chief Executive Officer 
(who has a retail background), the Chief Information Officer (who has a technology background) 
and the Chief Financial Officer (who has a finance in technology businesses background). The 
skills and capabilities of the Board are kept up to date through annual training sessions.

The Board holds regular meetings and is responsible for formulating, reviewing and approving 
the Group’s strategy, budgets and corporate actions and overseeing the Group’s progress towards 
its goals. Each year, the Non-Executive Directors are required to attend 9–12 Board and Board 
committee meetings as well as a whole day offsite strategy session, which helps to shape the 
Group’s strategy for the coming year and beyond.

Board Committees
The Board has two Committees with clearly defined terms of reference which are set by the 
Board. The role, work and members of the Committees are outlined on page 45.

Meetings of the Board and its Committees held during the year and the attendance of the 
Directors are summarised below:

Board meetings

Audit Committee

Remuneration Committee

Possible

Attended

Possible

Attended

Possible

Attended

Tim Mason

Steve Rothwell

Lucy Sharman-Munday

Bill Currie

Sir Terry Leahy

Robert Senior

Malcolm Wall

Charlotte Stranner

12

12

12

8

12

12

12

2

12

11

12

8

8

10

12

2

–

–

–

2

–

–

2

–

–

–

–

2

–

–

1

–

–

–

–

–

–

4

4

–

–

–

–

–

–

4

4

–

43

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OTHER INFORMATION

CORPORATE GOVERNANCE STATEMENT CONTINUED

Principles of Corporate Governance 
continued
The Board has a schedule of regular business, 
financial and operational matters and each 
Board Committee has compiled a schedule 
of work to ensure that all areas for which 
the Board has responsibility are addressed 
and reviewed during the course of the year. 
Board and committee papers are circulated 
to Directors prior to meetings. The Company 
Secretary provides minutes of each meeting 
and every Director is aware of the right to 
have any concerns minuted and to seek 
independent advice at the Group’s expense 
where appropriate. 

Evaluate Board performance based on clear 
and relevant objectives, seeking continuous 
improvement
The Board carries out an annual 360º Board 
assessment that assesses the objectives, 
strategy and remit of the Board, performance 
management, risk management and the 
experience, skills and capabilities of the 
Directors to manage the business. This 
assessment is owned by the Chairman who 
uses the feedback to improve reporting 
processes and oversight. The executive 
leadership team has objectives that are fed 
from the Group’s annual strategy session. 
Appraisals are held quarterly and are discussed 
at the Remuneration Committee. 

Promote a corporate culture that is based 
on ethical values and behaviours
The Group has six core values that employees 
are recruited by (as well as skill) and are 
remunerated by (as well as achievement of 
objectives). These are:

•  Excellence
Innovation
• 
Integrity
• 
•  Passion
•  Kindness
•  Teamwork

Excellence encapsulates what the Group calls 
'the Purple Standard' and is what is looked 
for on a day-to-day basis from the Group’s 
employees and suppliers. 

The Board believes that a culture based on 
these values provides a competitive advantage 
and is consistent with fulfilment of the 
Group’s strategy. The culture is monitored 
through the biannual employee appraisal 
process and through the use of a satisfaction 
and engagement survey which is performed 
annually. The executive leadership team 
reviews the key findings of the survey and 
determines whether any action is required.

Maintain governance structures and 
processes that are fit for purpose and 
support good decision-making by the Board
In addition to the Board and its committees 
referred to under “Maintain the Board as a well-
functioning, balanced team led by the Chair 
and ensure that between them, the Directors 
have the necessary up-to-date experience, skills 
and capabilities” and set out in more detail 
below, the Group operates a number of sub-
boards, each of which has a Chairman and an 
Executive Director sponsor and are attended by 
a wider cross-section of key senior managers 
from across the business.

•  The executive leadership team reviews the 
day-to-day operations against the business 
objectives set within the Group’s strategy;
•  The Sales and Operations Board monitors 

the sales, strategic partnerships and project 
delivery required to achieve the targeted 
revenue growth;

•  The Product Board monitors the product 
delivery against the roadmap and takes 
customer and market feeds to drive the 
innovation of the product that is discussed, 
debated and prioritised within this forum; 
and

•  The People Board discusses all employee-
related matters, including reward and 
benefits, talent attraction and retention 
strategy, employee relations and recruitment.

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Principles of Corporate Governance 
continued
Remuneration Committee
The Remuneration Committee is currently 
chaired by Robert Senior and consists of two 
Non-Executive Directors, Robert Senior and 
Malcolm Wall. The Committee is expected 
to meet no less than twice a year. Executive 
Directors may attend meetings at the 
Committee’s invitation. 

The Remuneration Committee is responsible 
for determining and agreeing with the Board 
the broad policy for the remuneration and 
employment terms of the Executive Directors, 
Chairman and other senior executives and, in 
consultation with the Chief Executive Officer, 
for determining the remuneration packages 
of such other members of the executive 
management of the Group as it is designated to 
consider. The Committee is also responsible for 
the review of, and making recommendations 
to the Board in connection with, share option 
plans and performance-related pay and their 
associated targets, and for the oversight of 
employee benefit structures across the Group.

The remuneration of Non-Executive Directors 
is a matter for the Board. No Director may 
be involved in any decision as to their own 
remuneration. This Remuneration Committee 
report includes a summary of the remuneration 
policy and the Annual Report on Remuneration.

Audit Committee
The Audit Committee is chaired by Charlotte 
Stranner, who took over from Bill Currie during 
the year, and consists of two Non-Executive 
Directors, Charlotte Stranner and Malcolm Wall. 

The Audit Committee meets formally not 
less than twice every year and otherwise as 
required. The external auditors are invited to 
each meeting and the Chief Executive Officer 
and Chief Financial Officer (together with 
members of the finance team as appropriate) 
attend by invitation.

•  reviews the effectiveness of financial 

controls and systems. The Group does not 
have an internal audit function and the 
Committee continues to be of the view that 
the Group is not yet of a size and complexity 
to warrant the establishment of such a 
function; and 

The Committee assists the Board in meeting 
its responsibilities in respect of corporate 
governance, external financial reporting and 
internal controls, including, amongst other 
things, reviewing the Group’s annual financial 
statements, reviewing and monitoring the 
extent of the non-audit services undertaken by 
external auditors, advising on the appointment 
of external auditors and reviewing the 
effectiveness of the Group’s internal controls 
and risk management systems. 

In fulfilment of these objectives the 
Committee:

•  reviews the Group’s financial statements and 
finance-related announcements, including 
compliance with statutory and listing 
requirements. Compliance is reviewed each 
year with the Chief Financial Officer and 
enhancements are made as appropriate;
•  considers whether these statements and 

announcements provide a fair, balanced and 
understandable view of the Group’s strategy 
and performance, and of the associated 
risks. Further consideration of these matters 
is also provided by the Board as a whole; 
•  considers the appropriateness of accounting 

policies and significant accounting 
judgements and the disclosure of these in 
the financial statements; 

•  oversees the relationship with and 

performance of the external auditors.

Communicate how the Group is governed 
and is performing by maintaining a dialogue 
with shareholders and other relevant 
stakeholders
Communications with shareholders are set out 
above under “Seek to understand and meet 
shareholder needs and expectations”. Meetings 
with analysts and institutional shareholders are 
held following the interim and full year results 
and on an ad-hoc basis. These meetings are 
usually held by the CEO and the CFO. There is 
an opportunity at the Annual General Meeting 
for individual shareholders to raise general 
business matters. Notice of the Annual General 
Meeting is provided at least 21 days in advance 
of the meeting being held.

Additionally, communications with other 
relevant stakeholders are set out above under 
“Take into account wider stakeholder and 
social responsibilities and their implications for 
long-term success”. The Group’s informative 
website contains information to be of interest 
to new and existing investors. In addition, the 
Group retains the services of a financial PR 
consultancy, providing an additional contact 
avenue for investors.

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

SECTION 172 STATEMENT

The Directors are aware of their duty under Section 172 of the Companies Act 2006 to act in the way which they consider, in good faith, would be 
most likely to promote the success of the Company for the benefit of its members as a whole and, in doing so, to have regard (amongst other 
matters) to the:

likely consequences of any decisions in the long term;
interests of the Company’s employees;

• 
• 
•  need to foster the Company’s business relationships with suppliers, customers and others;
• 
•  Company’s reputation for high standards of business conduct; and
•  need to act fairly as between members of the Company.

impact of the Company’s operations on the community and environment;

The ways in which these duties are addressed is set out below:

Stakeholders

How we engage

Significant events

Employees

See “Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success” on page 
41 of the Corporate Governance Statement.

Shareholders

See “Seek to understand and meet 
shareholder needs and expectations” 
on page 41 of the Corporate Governance 
Statement.

Following Covid-19, we moved to a ‘virtual first’ method of working, allowing 
employees more flexibility in where they work from, whilst monitoring output 
to ensure appropriate levels of productivity. We also hold an annual company 
conference allowing our teams from around the world to gather in person. 
Management have maintained high levels of communication to employees to 
keep them abreast of Company updates. 

Employee driven initiatives to look after the wellbeing of our staff include a variety 
of Employee Resource Groups covering mental health, 'Purple Pride' and 'Purple 
Women', making Eagle Eye a great place to work for women. 

We were delighted to retain our ‘World Class’ recognition by Best Companies. 

The Group holds face to face and video conferencing meetings to communicate 
with shareholders and interim and preliminary results presentations are recorded 
and published on the website. 

The business continues to review and revise its objectives on a quarterly basis, 
which is shared with the Board, to address the rapidly changing environment in 
which the Group operates and to ensure that investment is made where it will 
have the biggest return.

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SECTION 172 STATEMENT CONTINUED

Stakeholders

How we engage

Significant events

Customers

Suppliers

Community

See “Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success” on page 
41 of the Corporate Governance Statement.

See “Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success” on page 
41 of the Corporate Governance Statement.

The Group has a Charity Committee which 
is responsible for organising events and 
identifying opportunities where the Group 
and its employees can assist those in need. 
The Group engages with its landlords and 
neighbouring businesses to address local 
issues and share successes.

Retailers’ move to digital has continued and our customers need a relevant digital 
marketing solution. Therefore we continue to invest c15% of our revenue into the 
product in order to maximise value for our customers.

Our supplier code of conduct continues to ensure our key suppliers operate with 
an appropriate level of social and environmental care.

We continued to partner with 52 Lives during the Year, a charity built around 
the concept of 'kindness' who find people who need help and then deliver it. 
The funds raised in our partnership have continued to exceed our expectations, 
allowing more people to benefit. 

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

REMUNERATION COMMITTEE REPORT

Directors’ remuneration policy
The Group’s remuneration policy is formulated 
to attract and retain high-calibre executives 
and motivate them to develop and implement 
the Group’s business strategy in order to 
optimise long-term shareholder value. It is 
the intention that this policy should conform 
to best practice standards and that it will 
continue to apply for 2023 and subsequent 
years, subject to ongoing review as appropriate. 

The policy is framed around the following key 
principles: 

•  total rewards will be set at levels that are 
sufficiently competitive to enable the 
recruitment and retention of high-calibre 
executives; 

•  total incentive-based rewards will be earned 
through the achievement of performance 
conditions consistent with shareholder 
interests; 

•  the design of long-term incentives will be 

• 

prudent and will not expose shareholders to 
unreasonable financial risk; 
in considering the market positioning of 
reward elements, account will be taken of 
the performance of the Group and of each 
individual Executive Director; and 

•  reward practice will conform to best practice 
standards as far as reasonably practicable. 

When formulating the quantum and 
structure of remuneration, the Remuneration 
Committee takes account of a number of 
different factors including market practice 
and external market data of the level of 
remuneration offered to Directors of similar 
role and seniority in other companies whose 
activities and size are similar, as well as 
the experience and performance of both 
the Executive Directors and the Group. In 
addition, the pay and employment conditions 
of employees are also considered when 
determining Directors’ remuneration. The 
Remuneration Committee may also seek 
advice from external consultants where 
appropriate. No Director was involved in 
deciding the level and composition of their 
own remuneration.

The Executive Directors receive an amount 
of fixed pay made up of a base salary, and in 
some cases a benefits package and pension 
contribution. 

Short term performance for senior executives 
is incentivised using an annual bonus scheme 
based on the achievement of profitability, 
revenue and personal strategic goals. Long 
term performance is incentivised by way of a 
long term incentive plan (‘LTIP’) based on the 
achievement of performance goals aligned 
to the Company’s business strategy and 
measured over a three-year period. 

Employees of the Group are rewarded for 
excellent performance by the award of EMI 
options. Vesting of these options is based on 
the achievement of certain revenue and profit 
targets to be achieved three years after the 
grant of the options.

During the year, a Growth Plan was introduced 
following extensive shareholder consultation by 
the Remuneration Committee. The Committee 
considers that the introduction of the Growth 
Plan will drive long term sustainable value on 
our ambition to be a £1bn market capitalisation 
business, whilst enabling the retention and 
motivation of significant core talent and senior 
leaders of the Group.

These various schemes provide the Board 
with tools to help it to continue to strengthen 
the alignment of employee and shareholder 
interests.

As a company listed on AIM, the Company is 
not required by the Companies Act 2006 to 
prepare a Directors’ Remuneration Report. The 
following parts of the Directors’ remuneration 
report are not subject to audit.

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REMUNERATION COMMITTEE REPORT CONTINUED

Executive Directors’ remuneration for 2023
2023 base salaries
The Executive Directors’ base salaries were increased in the year effective from 1 January 2023 by an average 12.15%. Salary is considered as well as 
the overall remuneration packages of the Executive Directors, their relative responsibilities and the performance of the Group during the previous 
12 months. 

Tim Mason

Steve Rothwell

Lucy Sharman-Munday

Salary 1 January 
2022
£000

Salary 1 January 
2023
£000

368

213

213

414

245

245

2023 Annual bonus
The Executive Directors have a maximum annual bonus opportunity of 100% of salary with performance measured on both personal objectives 
linked to the strategic direction of the business (maximum opportunity 25% of annual salary) and revenue and EBITDA achievement (maximum 
opportunity 75% of annual salary, split equally between revenue and EBITDA). The combined target bonus opportunity is 50% of salary. The delta 
between the target (50%) and the maximum (100%) represents the stretch target. 

The revenue target range was between £35.4m and £40.8m; the outturn being £40.9m and the EBITDA target range between £7.1m and £8.2m 
with the outturn being £8.7m, excluding the contribution of Untie Nots. This resulted in a combined payout of 75% (out of a maximum of 75%) for 
all Executive Directors. Personal objectives are set and monitored on a quarterly basis. These are based both on KPIs and objectives linked to the 
strategic focus of the business in the areas of responsibility for each Director. 

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OTHER INFORMATION

REMUNERATION COMMITTEE REPORT CONTINUED

Executive Directors’ remuneration for 2023 continued
The total bonus payable to the Executive Directors in respect of both the financial (revenue and EBITDA) and personal objective performance in 
FY23 was determined as set out below: 

Tim Mason 

Steve Rothwell

Lucy Sharman-Munday

Maximum performance

Actual performance 

Actual 
bonus payable

100% of salary payable

99% of salary payable

£409,509

100% of salary payable

100% of salary payable 

£244,672 

100% of salary payable

100% of salary payable

£244,672

LTIP awards granted in FY2023
FY25 performance
On 4 April 2023 LTIP awards were granted as nominal cost options under the Eagle Eye LTIP Share Option Scheme to the Executive Directors 
subject to the following performance targets to be met during the performance period of three financial years ending 30 June 2025. 

FY25 Performance targets for FY23 LTIP awards 

Performance measures 

Threshold vesting

Target vesting

Stretch vesting 

Revenue – 50% of award

Adjusted EBITDA – 50% of award

1.  There is linear vesting in between each of the vesting points. 

35% of salary (35% of max) 62.5% of salary (62.5% of max)

100% of salary (100% of max) 

£53.0m

£11.9m

£61.1m

£13.4m

£69.2m

£15.2m

2.  The Committee may scale back the level of vesting if it considers at the time of vesting that the formulaic level of vesting does not reflect the overall underlying performance of the Company or investor experience taking 

into account, among other matters, share price.

3.  There was no award made for superstretch performance following the issue of the Growth Plan.

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OTHER INFORMATION

REMUNERATION COMMITTEE REPORT CONTINUED

LTIP awards granted in FY2023 continued
Growth Plan
On 4 April 2023 a Growth Plan was launched which the Committee considers will drive long-term sustainable growth and build shareholder value, 
whilst enabling the retention and motivation of significant core talent and senior leaders of the Group. The Growth Plan, a one-off award of B shares 
in Eagle Eye Solutions Holdings Limited, an intermediate holding company of the Group, which are convertible on exercise into ordinary shares of 
Eagle Eye Solutions Group plc, is designed to focus solely on creating shareholder value through a series of distinct, stretching share price hurdles, 
as listed below. The awards under the Growth Plan will vest on the third anniversary of grant and unless converted into ordinary shares, expire after 
ten years from grant. The key terms of the Growth Plan are summarised below:

Hurdle Eagle Eye share price

Implied market cap2

% of value created available for distribution

Hurdle 1

Hurdle 2

Hurdle 3

Maximum

855.0p

£250m

3%

1,198.0p

£350m

4%

1,711.0p

3,422.0p

£500m

£1.0bn

5%

5%

Cumulative award size as at the date of the performance condition being achieved¹

£2.5m

£7.3m

£16.7m

£41.7m

Implied shareholder value created over term of plan

Cumulative dilution1,2

£83.4m

£183.4m

£333.4m

£833.4m

1.0%

2.1%

3.2%

4.0%

1.  Assuming all vested shares are awarded and subsisting.

2.  Calculated using the hurdle Eagle Eye share price based on Eagle Eye’s current issued share capital.

Awards under the Growth Plan of B shares have been made to the following Directors for £0.001 per B share as follows:

Director/PDMR

Role

Number of B shares subscribed for

Maximum potential award under the 
Growth Plan for reaching an implied 
market cap of in excess of £1.0bn

% of existing issued ordinary share 
capital of Eagle Eye on full vesting

Tim Mason

Chief Executive Officer

Steve Rothwell

Chief Information Officer

Lucy Sharman-Munday Chief Financial Officer

1,720

1,290

1,290

£7.2m

£5.4m

£5.4m

0.69%

0.52%

0.52%

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LTIP awards granted in FY2023 continued
FY23 performance
On 4 April 2023, further LTIP awards were granted as nominal cost options under the Eagle Eye LTIP Share Option Scheme to the Executive 
Directors in regard to the FY21 LTIP awards with performance period ending in FY23. At date of grant in FY21 the LTIP award had a value of 100% 
of the salary at that time, linked to the achievement of the stretch target performance. At the date of grant of that LTIP as previously disclosed the 
Company also set super-stretch performance targets but to manage dilution through share awards, the Company had the option to satisfy super-
stretch performance with either cash or shares. The Company has chosen to satisfy super-stretch performance via the grant of further LTIP options 
based on performance targets set out below:

FY23 Performance targets for FY23 LTIP awards 

Performance measures 

Revenue – 50% of award

Adjusted EBITDA – 50% of award

1.  There is linear vesting in between each of the vesting points. 

Threshold 
vesting

Super-stretch vesting

0% of salary (0% of max) 50% of salary (100% of max)

£33.3m

£6.7m

£35.3m

£7.1m

2.  The Committee may scale back the level of vesting if it considers at the time of vesting that the formulaic level of vesting does not reflect the overall underlying performance of the Company or investor experience taking 

into account, among other matters, share price.

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LTIP awards with performance period ending in FY23
The LTIP awards granted in 2021 as nominal cost options, along with the super-stretch LTIP awards granted in 2023 with performance period 
ending in FY23 will vest as set out in the table below, to the extent the targets set were met during the performance period of three financial years 
ending 30 June 2023. 

Performance targets

Revenue (50% of award) 

Adjusted EBITDA (50% of award)

£5.8m

£6.3m

£6.7m

£7.1m

£8.7m

Threshold 
performance 

Target 
performance 

Stretch 
performance

Superstretch 
performance

Actual 
performance 

% of award 
vesting

£29.6m

£31.4m

£33.3m

£35.3m

£40.9m

50%

50%

Tim Mason

Steve Rothwell

Lucy Sharman-Munday

Tim Mason

Steve Rothwell

Lucy Sharman-Munday

Date of grant 

Maximum 
number of shares

Number of shares 
vesting

Total value of LTIP 
award vesting1 

8 April 2021

142,662

142,662

 £780,540 

8 April 2021

8 April 2021

4 April 2023

4 April 2023

4 April 2023

82,412

82,412

71,331

41,206

41,206

82,412

 £450,897 

82,412

 £450,897

71,331

 £390,270 

41,206

 £225,448 

41,206

 £225,448

1.  Value of award uses three-month average share price to 30 June 2023 of £5.481 and nominal cost exercise price of £0.01 per share as the share price on the actual date of vesting is not known.

The Committee has reviewed and is comfortable with the underlying performance of the Company and considers that no scale back of vesting 
levels is necessary. 

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Outstanding LTIP awards

FY

Date of grant

Type of award

Number 
of shares 
granted

Exercise 
price 
£

Vested 
during the 
year

Exercised 
during the 
year

Lapsed 
during 
the year

Vested 
unexercised

Total 30 June 
2023

Performance 
period ends

Tim Mason

2016

4 January 2016

LTIP 443,165

2017 21 September 2016

LTIP appointment award 221,388

2018

9 November 2017

LTIP appointment award 221,679

2018

9 November 2017

LTIP

83,871

2019

2019

8 January 2019

LTIP appointment award 221,679

8 January 2019

LTIP 472,500

0.01

0.01

0.01

0.01

0.01

0.01

–

–

–

–

–

–

– 334,470 334,470

–

–

–

–

153,606

153,606

153,808

153,808

62,408

62,408

221,679

221,679

– 240,345

240,345

LTIP 188,775

0.01

188,775

188,775

188,775

N/A

N/A

N/A

N/A

N/A

N/A

N/A

2020

13 February 2020

2021

2022

2023

8 April 2021

8 February 2022

4 April 2023

Steve Rothwell 2017 21 September 2016

2018

9 November 2017

2019

8 January 2019

2020

13 February 2020

2021

2022

2023

8 April 2021

8 February 2022

4 April 2023

–

–

–

 188,775 

LTIP 142,662

LTIP 64,547

LTIP 138,174

LTIP 96,242

LTIP

47,527

LTIP 267,750

0.01

0.01

0.01

0.01

0.01

0.01

–

–

–

61,497

35,365

119,971

LTIP 109,050

0.01

109,050

38,167

LTIP

82,412

LTIP

37,287

LTIP

79,819

0.01

0.01

0.01

–

–

–

–

–

–

109,050 255,000

–

–

–

–

–

–

–

142,662 30 June 2023

64,547 30 June 2024

138,174 30 June 2025

– 1,355,091

1,700,474

–

–

–

–

–

–

–

–

–

–

–

–

16,225

16,225

70,883

70,883

N/A

N/A

N/A

N/A

–

–

–

82,412 30 June 2023

37,287 30 June 2024

79,819 30 June 2025

87,108

286,626

–

–

–

–

–

–

–

–

–

–

–

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REMUNERATION COMMITTEE REPORT CONTINUED

Outstanding LTIP awards continued

FY

Date of grant

Type of award

Number 
of shares 
granted

Exercise 
price 
£

Vested 
during the 
year

Exercised 
during the 
year

Lapsed 
during 
the year

Vested 
unexercised

Total 30 June 
2023

Performance 
period ends

Lucy Sharman-
Munday

2015

17 July 2014

2015

3 November 2014

2016

12 January 2016

2017 21 September 2016

2018

9 November 2017

2019

8 January 2019

2020

13 February 2020

2021

2022

2023

8 April 2021

8 February 2022

4 April 2023

EMI

62,500

EMI

62,500

LTIP 39,383

LTIP

91,582

LTIP

47,527

LTIP 267,750

1.55

1.55

0.01

0.01

0.01

0.01

–

–

–

–

–

–

LTIP 109,050

0.01

109,050

LTIP

82,412

LTIP

37,287

LTIP

79,819

0.01

0.01

0.01

–

–

–

7,500

62,500

–

–

–

–

–

–

–

–

109,050 70,000

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

39,383

39,383

58,520

58,520

35,365

35,365

136,196

136,196

109,050

109,050

N/A

N/A

N/A

N/A

N/A

N/A

N/A

–

–

–

82,412 30 June 2023

37,287 30 June 2024

79,819 30 June 2025

378,514

578,032

Performance targets for LTIP awards granted in FY22 with performance period ending in FY24

Performance measures 

Threshold vesting

Target vesting

Stretch vesting 

Super Stretch vesting

35% of salary (23.3% of max) 62.5% of salary (41.6% of max)

100% of salary (66.6% of max) 

150% of salary

Revenue – 50% of award

Adjusted EBITDA – 50% of award

1.  There is linear vesting in between each of the vesting points.

£34.5m

£6.9m

£37.8m

£7.6m

£41.1m

£8.2m

£44.4m

£8.9m

2.  The Committee may scale back the level of vesting if it considers at the time of vesting that the formulaic level of vesting does not reflect the overall underlying performance of the Company or investor experience taking 

into account, among other matters, share price.

3.  The LTIP award has a value at the date of grant of 100% of salary. To manage dilution through share awards, achievement of the Super Stretch target is likely to be satisfied with cash with no link to share price movement 

from the date of grant. 

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Company Chairman and Non-Executive Directors
The Non-Executive Directors’ fees were reviewed with effect from 1 January 2023 with no changes being made. The fee for the Company Chairman was 
held at £60,000, the Non-Executive Directors’ base fee at £30,000 with additional fees for chairing the Remuneration Committee and Audit Committee 
at £5,000. 

Total Directors’ Remuneration
The table below sets out the total remuneration payable to the Directors: 

30 June 2023

Tim Mason

Steve Rothwell

Lucy Sharman-Munday

Malcolm Wall

Robert Senior

Terry Leahy

Bill Currie

Charlotte Stranner

Salary
and fees
£000

409

229

229

60

35

30

25

6

Annual  
bonus1
£000

444

261

267

–

–

–

–

–

1,023

972

Other  

benefits2
£000

Pension
£000

5

3

5

–

–

–

–

–

13

–

10

10

–

–

–

–

–

20

Long-term 
incentives
£000

–

1,403

377

–

–

–

–

–

Total
£000

858

1,906

888

60

35

30

25

6

1,780

3,808

1  The annual bonus shown in the table above for FY23 is in respect of performance for FY23 (and is paid in FY24). 

2  Benefits represent allowances payable, including car allowance. 

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Total Directors’ Remuneration continued

30 June 2022

Tim Mason

Steve Rothwell

Lucy Sharman-Munday

Malcolm Wall

Robert Senior

Terry Leahy

Bill Currie

Salary
and fees
£000

356

206

207

60

35

30

35

929

Annual
bonus1
£000

368

212

213

–

–

–

–

793

Other
benefits2
£000

Pension
£000

Long term 
incentive gains
£000

16

–

19

–

–

–

–

35

–

9

6

–

–

–

–

15

–

1,130

–

–

–

–

–

Total
£000

740

1,557

445

60

35

30

35

1,130

2,902

1  The annual bonus shown for FY22 is in respect of performance for FY22 and was paid in FY23.

2  Benefits represent allowances payable, including car allowance. 

Application of remuneration policy for FY24
Base salaries
The Executive Directors base salaries will be reviewed by the Remuneration Committee during the course of the year with any increases effective 
from 1 January 2024.

Annual bonus
The Executive Directors annual bonus opportunity will follow the same format as FY23 with a maximum annual bonus opportunity of 100% of 
salary with performance measured both on personal objectives linked to the strategic direction of the business (maximum opportunity 25% of 
annual salary) and revenue and EBITDA achievement (maximum opportunity 75% of annual salary, split equally between revenue and EBITDA). The 
combined target bonus opportunity is 50% of salary. The delta between the target (50%) and the maximum (100%) represents the stretch target.

LTIP awards
The Committee intends to grant LTIP awards to the Executive Directors over shares with a value equivalent to up to 150% of salary, subject to 
achievement of stretching Revenue and EBITDA targets measured over three financial years to 30 June 2026. The targets will be determined prior 
to awards being granted and will be disclosed in the FY24 Remuneration Report. 

Company Chairman and Non-Executive Directors
The fees for the Company Chairman and Non-Executive Directors will be reviewed during the course of the year with any increases effective from  
1 January 2024. 

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Shares held by Directors

Tim Mason

Steve Rothwell

Lucy Sharman-Munday

Malcolm Wall

Robert Senior

Bill Currie

Terry Leahy

Charlotte Stranner

Beneficially 
owned shares 
30 June 
2022

Beneficially 
owned shares 
30 June 
2023 

Unvested subject 
to performance 
targets
30 June
2022

Unvested subject 
to performance 
targets
30 June
2023

Vested 
unexercised
30 June
2022

Vested 
unexercised
30 June
2023

318,534

328,534

395,984

415,383

1,166,316

1,355,091

1,355,913

1,355,913

39,982

37,529

27,190

3,413,322

92,572

41,132

31,694

–

2,420,970

2,457,006

–

–

228,749

228,749

199,518

199,518

233,058

339,464

87,108

378,514

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

58

Contents Generation – PageContents Generation – Sub PageContents Generation - SectionDirectors’ Report

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

DIRECTORS’ REPORT

The Directors present their Annual Report and 
the audited consolidated financial statements 
for the year ended 30 June 2023.

Directors
Tim Mason

Principal activities, business review and 
future developments
The principal activity of the Group is enabling 
businesses to create digital connections 
enabling personalised real-time marketing, 
through the provision of its marketing 
technology software as a service solution. The 
review of the business performance and future 
developments, including those since the end of 
the year ended 30 June 2023, are set out in the 
Strategic Report on pages 9 to 38.

Corporate status
Eagle Eye Solutions Group plc ('the Company’) 
is a public limited company domiciled in 
the United Kingdom and was incorporated 
in England & Wales with company number 
8892109 on 12 February 2014. The Company 
has its registered office at 5 New Street 
Square, London EC4A 3TW. The principal 
places of business of the Group are its offices 
in Guildford, Manchester and London and it 
also operates in Canada, France, Australia, New 
Zealand and the USA.

Steve Rothwell 

Lucy Sharman-Munday 

Bill Currie (resigned 14 March 2023) 

Sir Terry Leahy  

Robert Senior

Charlotte Stranner (appointed 15 May 2023) 

Malcolm Wall

Substantial shareholdings
At 18 September 2023, the Directors have been 
notified of the following beneficial interests 
in excess of 3% of the issued share capital of 
the Company (excluding those shares held in 
treasury).

Canaccord

Total shares

5,197,556

Sir Terry Leahy *

2,457,006

Liontrust

2,093,015

Andrew Sutcliffe *

1,593,133

The Company has agreed to indemnify its 
Directors against third party claims which may 
be brought against them and has put in place 
a Directors’ and officers’ insurance policy.

Bill Currie *

Julian Reiter

Steve Rothwell

The market price of the Company’s shares at 
the end of the financial year was £5.15 and the 
range of the market price during the year was 
between £5.01 and £6.05.

Christopher Gorell 
Barnes

1,434,560

1,360,029

1,355,913

1,344,866

%

17.76

8.40

7.15

5.45

4.90

4.65

4.63

4.60

* 

Includes shares held by family members.

Research and development
Details of the Group’s policy for the recognition 
of expenditure on research and development of 
its Eagle Eye AIR platform and other products 
are set out in Note 1 of the consolidated 
financial statements. The activities involved in 
the research and development are described in 
the Strategic Review on page 19.

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

DIRECTORS’ REPORT CONTINUED

Risk management objectives and 
policies
Details of the Group’s financial risk 
management objectives and policies are set 
out in Note 16 of the consolidated financial 
statements. The key non-financial risks that the 
Group faces are set out on pages 34 to 38 of the 
Strategic Report.

Related party transactions
Details of the Group’s transactions and year 
end balances with related parties are set 
out in Note 20 of the consolidated financial 
statements.

Dividends
The Directors do not recommend the payment 
of a dividend (2022: £nil).

Strategic report
The Company has chosen in accordance with 
Companies Act 2006, section 414C (11) to set out 
in the Company’s Strategic Report on pages 9 
to 38 information required to be contained in 
the Directors’ Report by Large and Medium-
sized Companies and Groups (Accounts and 
Reports) Regulations 2008, Sch. 7, where not 
already disclosed in the Directors’ Report.

Events after the reporting period
There are no events after the end of the 
reporting period which need to be reported.

Statement as to disclosure of 
information to the auditor
The Directors who were in office on the date 
of approval of these financial statements have 
confirmed that, as far as they are aware, there 
is no relevant audit information of which the 
auditor is unaware. Each of the Directors have 
confirmed that they have taken all the steps 
that they ought to have taken as Directors 
in order to make themselves aware of any 
relevant audit information and to establish that 
it has been communicated to the auditor.

Auditor
RSM UK Audit LLP were appointed for the year 
ended 30 June 2023 and have indicated their 
willingness to continue in office.

By order of the board

James Esson
Company Secretary

5 New Street Square 
London 
EC4A 3TW

18 September 2023

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60

Contents Generation – PageContents Generation – Sub PageContents Generation - SectionStatement of Directors’ Responsibilities

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

The Directors are responsible for the 
maintenance and integrity of the corporate 
and financial information included on the 
Group’s website.

Legislation in the United Kingdom governing 
the preparation and dissemination of financial 
statements may differ from legislation in other 
jurisdictions.

STATEMENT OF DIRECTORS’ RESPONSIBILITIES

The Directors are responsible for preparing 
the Strategic Report, the Directors’ Report and 
the financial statements in accordance with 
applicable law and regulations. 

Company law requires the directors to prepare 
group and company financial statements for 
each financial year. The Directors have elected 
under company law and AIM Rules of the 
London Stock Exchange to prepare Group 
financial statements in accordance with UK-
adopted International Accounting Standards 
and have elected under company law to 
prepare the Company financial statements 
in accordance with United Kingdom 
Generally Accepted Accounting Practice 
(United Kingdom Accounting Standards and 
applicable law).

The Group financial statements are required by 
law and UK-adopted International Accounting 
Standards to present fairly the financial 
position and performance of the Group. The 
Companies Act 2006 provides in relation to 
such financial statements that references 
in the relevant part of that Act to financial 
statements giving a true and fair view are 
references to their achieving a fair presentation.

Under company law the Directors must not 
approve the financial statements unless they 
are satisfied that they give a true and fair view 
of the state of affairs of the Group and the 
Company and of the profit or loss of the Group 
and the Company for that period.

In preparing each of the Group and Company 
financial statements, the Directors are required 
to:

a.  select suitable accounting policies and then 

apply them consistently;

b.  make judgements and accounting 

estimates that are reasonable and prudent;

c.  for the Group financial statements, state 
whether they have been prepared in 
accordance with UK-adopted International 
Accounting Standards and for the Company 
financial statements state whether 
applicable UK accounting standards; and

d.  prepare the financial statements on 
the going concern basis unless it is 
inappropriate to presume that the Group 
and the Company will continue in business.

The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Group’s 
and the Company’s transactions and disclose 
with reasonable accuracy at any time the 
financial position of the Group and the 
Company and enable them to ensure that 
the financial statements comply with the 
Companies Act 2006. They are also responsible 
for safeguarding the assets of the Group and 
hence for taking reasonable steps for the 
prevention and detection of fraud and other 
irregularities.

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Independent Auditor’s Report

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF EAGLE EYE SOLUTIONS GROUP PLC

Opinion
We have audited the financial statements of Eagle Eye Solutions Group 
Plc (the ‘parent company’) and its subsidiaries (the ‘group’) for the year 
ended 30 June 2023 which comprise consolidated statement of profit 
or loss and total comprehensive income, consolidated and company 
statements of financial position, consolidated and company statements 
of changes in equity, consolidated statement of cash flows and notes to 
the financial statements, including significant accounting policies. The 
financial reporting framework that has been applied in the preparation 
of the group financial statements is applicable law and UK-adopted 
International Accounting Standards. The financial reporting framework 
that has been applied in the preparation of the parent company 
financial statements is applicable law and United Kingdom Accounting 
Standards, including Financial Reporting Standard 102 “The Financial 
Reporting Standard applicable in the UK and Republic of Ireland” 
(United Kingdom Generally Accepted Accounting Practice).

In our opinion: 

•  the financial statements give a true and fair view of the state of the 

group’s and of the parent company’s affairs as at 30 June 2023 and of 
the group’s profit for the year then ended;

•  the group financial statements have been properly prepared in 

Scope

accordance with UK-adopted International Accounting Standards;

Materiality

listed entities, and we have fulfilled our other ethical responsibilities in 
accordance with these requirements. We believe that the audit evidence 
we have obtained is sufficient and appropriate to provide a basis for our 
opinion.

Summary of our audit approach

Key audit matters

Group
•  Revenue recognition
•  Acquisition accounting

No key audit matters are identified in respect 
of the parent company

Group
•  Overall materiality: £451k (2022: £362k)
•  Performance materiality: £338k (2022: 

£271k)

Parent Company
•  Overall materiality: £45k (2022: £52k)
•  Performance materiality: £33.7k (2022: £39k)

Our audit procedures covered 93% of revenue, 
96% of total assets

•  the parent company financial statements have been properly 

prepared in accordance with United Kingdom Generally Accepted 
Accounting Practice; and

•  the financial statements have been prepared in accordance with the 

requirements of the Companies Act 2006.

Basis for opinion
We conducted our audit in accordance with International Standards on 
Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities 
for the audit of the financial statements section of our report. We are 
independent of the group and the parent company in accordance with 
the ethical requirements that are relevant to our audit of the financial 
statements in the UK, including the FRC’s Ethical Standard as applied to 

Key audit matters
Key audit matters are those matters that, in our professional judgment, 
were of most significance in our audit of the group financial statements 
of the current period and include the most significant assessed risks 
of material misstatement (whether or not due to fraud) we identified, 
including those which had the greatest effect on the overall audit 
strategy, the allocation of resources in the audit and directing the efforts 
of the engagement team. These matters were addressed in the context 
of our audit of the group financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on these 
matters. We determined that there are no parent company key audit 
matters to communicate in our report.

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF EAGLE EYE SOLUTIONS GROUP PLC CONTINUED

Key audit matters continued

Revenue recognition

Key audit 
matter 
description

(Refer to page 75 regarding the accounting policy in respect of revenue recognition, page 81 in respect of critical judgements and 
estimates applied by the Directors and note 3 to the financial statements on page 82).

Appropriate and accurate revenue recognition in accordance with the requirements of IFRS 15 “Revenue from Contracts with 
Customers” is required to be applied by the Directors to ensure that revenue is fairly stated in the financial statements. There are 
risks that customer contracts and the inherent performance obligations and their transaction prices are not appropriately identified 
and/or that revenue recognised in the period does not reflect the stage of service delivery. These risks could result in material errors 
in the revenue recognised.

The audit team itself also spent considerable time and effort to obtain sufficient evidence over this area. As such revenue 
recognition considered a key audit matter.

How the 
matter was 
addressed in 
the audit

We have performed detailed testing on revenue taking into consideration the required revenue recognition for different contract 
performance obligations. A sample of sales recognised in the period were compared to the underlying contracts and sales invoices. 
The revenue recognised was then evaluated with regard to the terms in the contracts, the completed performance obligations 
and the invoiced amounts to determine if/whether it had been recognised in line with the Group’s accounting policies and the 
requirements of IFRS 15.

The recognition and measurement of accrued and deferred income applying the principles of IFRS 15 and the group’s accounting 
policies was considered and tested as was the treatment of sales commissions and set-up costs to determine whether they had 
been treated appropriately.

Significant modifications to existing contracts were separately reviewed to determine if revenue recognition was in accordance with 
IFRS 15 as per the Group’s stated accounting policies.

Data analytics testing was utilised to identify any transactions that did not fall into the expected sales cycle. This covered 100% of 
transactions affecting the relevant sales cycle.

We tested the completeness of revenue by carrying out a reperformance of the monthly reconciliations that occur between the 
sales reporting system (Salesforce) and the secured revenue spreadsheet, and also traced through a sample of opportunities from 
Salesforce back to the revenue listing.

Key 
observations

The distinction as to the nature of development services and resulting conclusion as to whether a separate performance obligation 
exists in relation to these services is noted as a key judgement as disclosed on page 81.

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF EAGLE EYE SOLUTIONS GROUP PLC CONTINUED

 Key audit matters continued
Business combinations

Key audit 
matter 
description

(Refer to page 76 regarding the accounting policy in respect of recognition of goodwill arising on business combinations and page 
77 regarding recognition of acquired intangible assets.)

There has been one acquisition within the period being audited. The fair values assigned to the net assets at the acquisition date, 
particularly the fair values assigned to separately identifiable intangibles, requires a significant degree of management estimation 
and judgement. 

Furthermore, the acquisitions have elements of deferred consideration and contingent consideration. The recognition of which 
requires significant estimations and assumptions from management.

How the 
matter was 
addressed in 
the audit

The fair value assigned to net assets as at the acquisition date and the assumptions used within the valuation of these assets have 
been scrutinised to determine whether they are reasonable. 

Assumptions in relation to deferred consideration and contingent consideration recognised have been assessed to determine 
whether they have been reflected in the workings at an appropriate value within the recognition of each acquisition. In respect of 
the contingent consideration, sensitivities were applied to the key assumptions in the model. No sensitivities applied resulted in a 
material movement in the contingent consideration valuation. As part of the assessment, we engaged our internal valuations expert 
to evaluate the reasonableness of the model adopted.

Our application of materiality
When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing and extent of our audit 
procedures. When evaluating whether the effects of misstatements, both individually and on the financial statements as a whole, could reasonably 
influence the economic decisions of the users we take into account the qualitative nature and the size of the misstatements. Based on our 
professional judgement, we determined materiality as follows:

Overall materiality

£451k (2022: £362k)

Group

Parent company

£45k (2022: £52k)

Basis for determining overall materiality 6% of EBITDA

1% of total assets (Restricted to £45k)

Rationale for benchmark applied

EBITDA is considered to be the key indication 
of the performance of the business by its major 
stakeholders

Total assets in the non-trading parent company is 
considered to be the key indication of the value of 
trading subsidiary companies

Performance materiality

£338k (2022: £271k)

75% of overall materiality

£33.7k (2022: £39k)

75% of overall materiality

Basis for determining performance 
materiality

Reporting of misstatements to the  
Audit Committee

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

64

Misstatements in excess of £22,500 and 
misstatements below that threshold that, in our 
view, warranted reporting on qualitative grounds. 

Misstatements in excess of £2,250 and 
misstatements below that threshold that, in our 
view, warranted reporting on qualitative grounds. 

Contents Generation – PageContents Generation – Sub PageContents Generation - SectionOVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF EAGLE EYE SOLUTIONS GROUP PLC CONTINUED

An overview of the scope of our audit
Below Eagle Eye Solutions Group Plc, sit 8 components. Three are based 
in the UK, two are based in North America, two in Australasia and one in 
France.

The coverage achieved by our audit procedures was:

Revenue

EBITDA

Full scope

Analytic procedures

Specified audit procedures

Full scope statutory audits were performed for two components, full 
scope component audits were performed on three components, 
specified procedures on revenue were performed on one component 
and analytical procedures at group level for the remaining 3 
components.

Conclusions relating to going concern 
In auditing the financial statements, we have concluded that 
the directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate. Our evaluation 
of the directors’ assessment of the group’s and parent company’s ability 
to continue to adopt the going concern basis of accounting included 
review of the reasonableness of financial forecasts prepared by the 
directors covering at least 12 months from the signing of the accounts, 
assessment and challenge of management assumptions utilised in 

those forecasts and applying appropriate sensitivities to assess the 
availability of adequate headroom within the Group’s banking facilities 
to support the going concern basis.

Based on the work we have performed, we have not identified any 
material uncertainties relating to events or conditions that, individually 
or collectively, may cast significant doubt on the group’s or the parent 
company’s ability to continue as a going concern for a period of at least 
twelve months from when the financial statements are authorised  
for issue.

Our responsibilities and the responsibilities of the directors with respect 
to going concern are described in the relevant sections of this report.

Other information
The other information comprises the information included in the 
annual report, other than the financial statements and our auditor’s 
report thereon. The directors are responsible for the other information 
contained within the annual report. Our opinion on the financial 
statements does not cover the other information and, except to the 
extent otherwise explicitly stated in our report, we do not express any 
form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the course of 
the audit or otherwise appears to be materially misstated. If we identify 
such material inconsistencies or apparent material misstatements, 
we are required to determine whether this gives rise to a material 
misstatement in the financial statements themselves. If, based on 
the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report  
that fact. 

We have nothing to report in this regard.

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF EAGLE EYE SOLUTIONS GROUP PLC CONTINUED

Opinions on other matters prescribed by the Companies Act 
2006
In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the Strategic Report and the Directors’ 

Report for the financial year for which the financial statements are 
prepared is consistent with the financial statements; and

•  the Strategic Report and the Directors’ Report have been prepared in 

accordance with applicable legal requirements.

Matters on which we are required to report by exception
In the light of the knowledge and understanding of the group and the 
parent company and their environment obtained in the course of the 
audit, we have not identified material misstatements in the Strategic 
Report or the Directors’ Report.

We have nothing to report in respect of the following matters in relation 
to which the Companies Act 2006 requires us to report to you if, in our 
opinion:

•  adequate accounting records have not been kept by the parent 

company, or returns adequate for our audit have not been received 
from branches not visited by us; or

•  the parent company financial statements are not in agreement with 

the accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by law are not 

made; or

•  we have not received all the information and explanations we require 

for our audit.

Responsibilities of directors
As explained more fully in the directors’ responsibilities statement set 
out on page 61, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and 
fair view, and for such internal control as the directors determine is 
necessary to enable the preparation of financial statements that are free 
from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for 
assessing the group’s and the parent company’s ability to continue 
as a going concern, disclosing, as applicable, matters related to going 
concern and using the going concern basis of accounting unless the 
directors either intend to liquidate the group or the parent company or 
to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial 
statements
Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected 
to influence the economic decisions of users taken on the basis of these 
financial statements.

The extent to which the audit was considered capable of 
detecting irregularities, including fraud
Irregularities are instances of non-compliance with laws and regulations. 
The objectives of our audit are to obtain sufficient appropriate audit 
evidence regarding compliance with laws and regulations that have a 
direct effect on the determination of material amounts and disclosures 
in the financial statements, to perform audit procedures to help identify 
instances of non-compliance with other laws and regulations that may 
have a material effect on the financial statements, and to respond 
appropriately to identified or suspected non-compliance with laws and 
regulations identified during the audit. 

In relation to fraud, the objectives of our audit are to identify and assess 
the risk of material misstatement of the financial statements due to 
fraud, to obtain sufficient appropriate audit evidence regarding the 
assessed risks of material misstatement due to fraud through designing 
and implementing appropriate responses and to respond appropriately 
to fraud or suspected fraud identified during the audit. 

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF EAGLE EYE SOLUTIONS GROUP PLC CONTINUED

The extent to which the audit was considered capable of 
detecting irregularities, including fraud continued
However, it is the primary responsibility of management, with the 
oversight of those charged with governance, to ensure that the entity’s 
operations are conducted in accordance with the provisions of laws and 
regulations and for the prevention and detection of fraud.

In identifying and assessing risks of material misstatement in respect of 
irregularities, including fraud, the group audit engagement team and 
component auditors:

• 

•  obtained an understanding of the nature of the industry and sector, 
including the legal and regulatory framework that the group and 
parent company operate in and how the group and parent company 
are complying with the legal and regulatory framework;
inquired of management, and those charged with governance, about 
their own identification and assessment of the risks of irregularities, 
including any known actual, suspected or alleged instances of fraud;
•  discussed matters about non-compliance with laws and regulations 
and how fraud might occur including assessment of how and where 
the financial statements may be susceptible to fraud.

The most significant laws and regulations were determined as follows:

Legislation/  
Regulation

Additional audit procedures performed by the Group audit engagement team 
included:

IFRS/ FRS102 
and Companies 
Act 2006

Review of the financial statement disclosures and 
testing to supporting documentation. 

Completion of disclosure checklists to identify areas of 
non-compliance

The areas that we identified as being susceptible to material 
misstatement due to fraud were:

Risk

Audit procedures performed by the audit engagement team:

Risk

Audit procedures performed by the audit engagement team:

Management 
override of 
controls 

Testing the appropriateness of journal entries and 
other adjustments; 

Assessing whether the judgements made in making 
accounting estimates are indicative of a potential bias; 
and 

Evaluating the business rationale of any significant 
transactions that are unusual or outside the normal 
course of business.

A further description of our responsibilities for the audit of the financial 
statements is located on the Financial Reporting Council’s website at: 
http://www.frc.org.uk/auditorsresponsibilities. This description forms part 
of our auditor’s report.

Use of our report 
This report is made solely to the company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the 
company’s members those matters we are required to state to them 
in an auditor’s report and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility to anyone 
other than the company and the company’s members as a body, for our 
audit work, for this report, or for the opinions we have formed.

ALASTAIR JOHN RICHARD NUTTALL (Senior Statutory Auditor)
For and on behalf of RSM UK Audit LLP, Statutory Auditor 

Ninth Floor, Landmark  
St Peter’s Square  
1 Oxford Street  
Manchester  
M1 4PB

Revenue 
recognition

Please refer to key audit matters section of the audit 
report for further details on the testing performed on 
this key audit matter

18 September 2023

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Contents Generation – Sub Page

Total Comprehensive Income

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND TOTAL COMPREHENSIVE INCOME
for the year ended 30 June 2023

Continuing operations

Revenue

Cost of sales

Gross profit

Operating expenses 

Other income

Adjusted EBITDA1

Acquisition costs

Share-based payment charge

Depreciation and amortisation

Operating (loss)/profit

Finance income

Finance expense

(Loss)/profit before taxation

Taxation

Profit after taxation for the financial 
year

Foreign exchange adjustments

Total comprehensive profit 
attributable to the owners of the 
Parent for the financial year

Notes

2023
£000

2022
£000

Notes

2023
£000

2022
£000

3

43,074

31,667

(2,091)

(2,037)

40,983

29,630

(41,725)

(28,896)

122

–

Earnings per share  
from continuing operations

Basic

Diluted

8

8

4.25p

3.79p

2.12p

1.86p

1  Adjusted EBITDA excludes share-based payment charge, depreciation and amortisation from the 
measure of profit. 2023 EBITDA figure has also been adjusted to exclude costs associated with the 
acquisition of Untie Nots.

4

6

6

7

8,789

(1,298)

(2,426)

(5,685)

(620)

30

(170)

(760)

1,948

1,188

(410)

6,476

–

(1,851)

(3,891)

734

1

(50)

685

(131)

554

582

778

1,136

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Contents Generation – Sub Page

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

CONSOLIDATED STATEMENT OF FINANCIAL POSITION
as at 30 June 2023

Notes

2023
£000

2022
£000

Notes

2023
£000

2022
£000

Equity attributable to owners of the 
Parent

Share capital

Share premium

Merger reserve

Share option reserve

Retained losses

Total equity 

17

17

17

293

264

29,925

17,685

3,278

7,291

3,278

5,549

(16,747)

(18,209)

24,040

8,567

These financial statements were approved by the Board on 
18 September 2023 and signed on its behalf by:

L Sharman-Munday   
Director 

T Mason
Director

Non-current assets

Intangible assets

Contract fulfilment costs

Property, plant and equipment

Deferred taxation

Current assets

Trade and other receivables

Current tax receivable

Cash and cash equivalents

Total assets

Current liabilities

Trade and other payables

Current tax payable

Financial liabilities

Non-current liabilities

Other payables

Financial liabilities

Total liabilities

Net assets

9

10

11

15

12

16

13

14

13

14

19,458

2,562

1,444

1,626

6,663

1,433

684

131

25,090

8,911

11,085

762

10,615

22,462

47,552

9,853

718

3,632

14,203

23,114

(17,338)

(12,185)

(74)

(1,102)

–

–

(18,514)

(12,185)

(4,801)

(2,362)

(197)

–

(4,998)

(2,362)

(23,512)

(14,547)

24,040

8,567

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Consolidated Statement of Changes in Equity

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the year ended 30 June 2023

Balance at 1 July 2021

261

17,503

3,278

3,997 (19,644)

5,395

Share 
capital
£000

Share 
premium
£000

Merger
reserve
£000

Share  
option
reserve
£000

Retained 
losses
£000

Total
£000

Profit for the financial year

Other comprehensive income

Foreign exchange adjustments

Transactions with owners recognised in equity

Exercise of share options

Fair value of share options exercised in the year

Share-based payment charge

–

–

–

3

–

–

3

–

–

–

182

–

–

182

–

–

–

–

–

–

–

–

–

–

–

554

554

582

582

1,136

1,136

–

185

(299)

299

–

1,851

1,552

–

1,851

299

2,036

Balance at 30 June 2022

264

17,685

3,278

5,549 (18,209)

8,567

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GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY CONTINUED
for the year ended 30 June 2023

Balance at 30 June 2022

264

17,685

3,278

5,549 (18,209)

8,567

Share 
capital
£000

Share 
premium
£000

Merger
reserve
£000

Share  
option
reserve
£000

Retained 
losses
£000

Total
£000

Profit for the financial year

Other comprehensive income

Foreign exchange adjustments

Transactions with owners recognised in equity

Issue of share capital

Issue costs

Exercise of share options

Fair value of share options exercised in the year

Share-based payment charge

–

–

–

–

–

–

22

12,148

–

7

–

–

(285)

377

–

–

29

12,240

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,188

1,188

(410)

778

(410)

778

–

–

–

12,170

(285)

384

–

(684)

684

2,426

1,742

–

2,426

684

14,695

Balance at 30 June 2023

293

29,925

3,278

7,291

(16,747) 24,040

Included in Retained losses is a cumulative foreign exchange profit of £103,000 (2022: profit £513,000).

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

CONSOLIDATED STATEMENT OF CASH FLOWS
for the year ended 30 June 2023

2023
£000

2022
£000

Cash flows from operating activities

Cash flows from financing activities

(Loss)/profit before taxation

(760)

685

Net proceeds from issue of equity

2023
£000

7,097

2,000

2022
£000

185

900

(1,627)

(1,800)

(217)

(31)

4

(113)

(185)

(29)

1

(21)

(949)

Proceeds from borrowings

Repayment of borrowings

Capital payments in respect of leases

Interest paid in respect of leases

Interest received

Interest paid

Net cash flows from financing activities

7,113

Net increase in cash and cash equivalents 
in the year

Foreign exchange adjustments

Cash and cash equivalents at beginning  
of year

7,393

(410)

1,337

582

3,632

1,713

Cash and cash equivalents at end of year

10,615

3,632

Adjustments for:

Depreciation

Amortisation

Share-based payment charge

Finance income

Finance expense

Increase in trade and other receivables

Increase in trade and other payables

Income tax paid

Income tax received

487

5,198

2,426

(30)

170

(3)

3,850

(56)

960

320

3,570

1,851

(1)

50

(3,659)

5,155

(785)

221

Net cash flows from operating activities

12,242

7,407

Cash flows from investing activities

Payments to acquire property, plant and 
equipment

Payments to acquire intangible assets and 
contract fulfilment costs

Acquisition of Untie Nots, net of cash and 
cash equivalents acquired

(171)

(178)

(5,444)

(4,943)

(6,347)

–

Net cash flows used in investing activities

(11,962)

(5,121)

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

1 Accounting policies
General information
Eagle Eye Solutions Group plc ('the Company’) is a public limited 
company domiciled in the United Kingdom and was incorporated in 
England & Wales with company number 8892109 on 12 February 2014. 
The Company has its registered office at 5 New Street Square, London 
EC4A 3TW. The principal places of business of the Group are its offices 
in Guildford, Manchester and London and it also operates in France, 
Canada, Australia, New Zealand and the USA.

Basis of preparation
These consolidated financial statements have been prepared on 
a going concern basis under the historical cost convention, and in 
accordance with UK-adopted International Accounting Standards and 
the International Financial Reporting Interpretations Committee (IFRIC) 
interpretations issued by the International Accounting Standards Board 
(IASB) that are effective or issued and early adopted as at the date of 
these financial statements and in accordance with the provisions of the 
Companies Act 2006.

Adjusted EBITDA (see Note 21) is presented in the income statement 
as the Directors consider this performance measure provides a more 
accurate indication of the underlying performance of the Group and is 
commonly used by City analysts and investors.

The preparation of financial statements requires management to 
exercise its judgement in the process of applying accounting policies. 
The areas involving a higher degree of judgement, or areas where 
assumptions and estimates are significant to the financial information, 
are disclosed in Note 2.

The presentational and functional currency of the Group is Sterling. Results 
in these financial statements have been prepared to the nearest £1,000.

New standards, amendments and interpretations issued but not 
effective for the financial year beginning 1 July 2022 and not early 
adopted
The IASB and IFRIC have issued the following relevant standards and 
interpretations with effective dates as noted to the right.

Standard

Key requirements

IFRS 17, ‘Insurance 
contracts’ as 
amended in June 
2020 by amendments 
to ‘IFRS 17, Insurance 
Contracts’

The standard establishes principles 
for the recognition, measurement, 
presentation and disclosure of 
insurance contracts issued. No 
impact is expected on the results of 
the Group.

Effective date  
(for annual 
periods beginning 
on or after)

1 January 
2023

Amendments to 
IAS 8 Accounting 
Policies, Changes in 
Accounting Estimates 
and Errors: Definition 
of Accounting 
Estimates

Amendments to 
IAS 1 Presentation 
of Financial 
Statements and IFRS 
Practice Statement 
2: Disclosure of 
Accounting Policies

Amendments to IFRS 
1 Presentation of 
Financial Statements

Amendments to IAS 
7 Statement of Cash 
Flows and IFRS 7 
Financial Instruments

The standard introduces a new 
definition for accounting estimates. 
No impact is expected on the results 
of the Group.

1 January 
2023

The standard makes it clear that 
accounting policies governing 
material balances are not necessarily 
themselves material. Therefore 
the quantity of accounting policy 
disclosures may reduce.

1 January 
2023

The standard clarifies that the 
classification of liabilities as current 
or non-current should be based 
on rights that exist at the end of 
the reporting period. No impact is 
expected on the results of the Group.

The standard requires an entity to 
provide additional disclosures about 
its supplier finance arrangements. 
Therefore, the quantity of accounting 
policy disclosures may increase, 
although no impact is expected on 
the results of the Group.

1 January 
2024

1 January 
2024

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FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
New standards, amendments and interpretations issued but not 
effective for the financial year beginning 1 July 2022 and not early 
adopted continued
There are no other IFRSs, IFRIC interpretations or amendments that are 
not yet effective that would be expected to have a material impact on 
the Group.

Going concern
As part of their going concern review the Directors have followed 
the guidelines published by the Financial Reporting Council entitled 
“Guidance on the Going Concern Basis of Accounting and Reporting on 
Solvency and Liquidity Risks – Guidance for directors of companies that 
do not apply the UK Corporate Governance Code”.

The Directors have prepared detailed financial forecasts and cash 
flows looking three years from the date of these consolidated financial 
statements. In developing these forecasts, the Directors have made 
assumptions based upon their view of the current and future economic 
conditions that will prevail over the forecast period. 

On the basis of the above projections, the Directors are confident 
that the Group has sufficient working capital and available funds to 
honour all of its obligations to creditors as and when they fall due. In 
reaching this conclusion, the Directors have considered the forecast 
cash headroom, including the impact of the revolving credit facility 
with HSBC Innovation Bank and the covenants associated with it, the 
resources available to the Group and the potential impact of changes in 
forecast growth and other assumptions, including the potential to avoid 
or defer certain costs and to reduce discretionary spend as mitigating 
actions in the event of such changes. Accordingly, the Directors continue 
to adopt the going concern basis in preparing these consolidated 
financial statements.

Basis of consolidation
The consolidated financial statements consolidate those of the 
Company and its subsidiary undertakings drawn up to 30 June each 
year. Subsidiaries are entities where the Company has: power over the 
entity; exposure, or rights, to variable returns from its involvement with 
the entity; and the ability to use its power over the entity to affect the 
amount of its returns. The Group generally obtains and exercises control 
through voting rights.

The results of subsidiaries acquired are consolidated from the date on 
which control passed under the acquisition method. This involves the 
recognition at fair value of the assets, liabilities and contingent liabilities 
of the subsidiary at the acquisition date. These fair values are also used 
as the bases for subsequent measurement in accordance with the 
Group’s accounting policies.

All intra-group transactions, balances, income and expenses are 
eliminated on consolidation.

Foreign currencies
Transactions in foreign currencies are initially recorded at the functional 
currency rate for the relevant legal entity prevailing at the date of the 
transactions. The assets and liabilities of entities with a non-Sterling 
functional currency are expressed in Sterling using exchange rates 
prevailing at the reporting date and the profit or loss for each such 
entity is expressed in Sterling using exchange rates prevailing at the 
date of the transaction.

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FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
Revenue recognition
Revenue comprises the fair value of the consideration received or receivable from contracts with customers for the provision of the Group’s services, 
excluding any applicable sales taxes, and is recognised at the point that the performance obligations to the customer have been satisfied, as set  
out below.

Products and Services

Nature and timing of satisfaction of performance obligations and significant payment terms

Development and set up fees

Subscription fees

The Group uses an Agile methodology in its development. When delivering services to certain clients the nature of 
this development is that the exact form and functionality of the final solution is agreed through consultation with 
the client as the development progresses. In these circumstances, the development phase of the project which is 
not integral to the provision of the basic Software as a Service (SaaS) solution is a separate performance obligation, 
which is delivered over the period of development, with revenue recognised based on the number of hours worked.

In other cases, where the client has purchased the Group’s standard product, there is a single performance 
obligation – the delivery of a SaaS solution. In these circumstances, the development and set up fees will be 
recognised over the period from when the SaaS solution is launched to the client to the end of the contract period. 

Subscription fees covering, inter alia, licences, hosting and support services, form part of the SaaS performance 
obligation and are recognised over time from when the SaaS solution is made available to the end of the 
contract period. Generally for the provision of a SaaS solution, such revenue is recognised on a straight line basis. 

Subscription fees are invoiced on a monthly, quarterly, bi-annual or annual basis. Where invoices are raised 
in advance of the performance obligation being satisfied, a portion is recognised in deferred income in the 
Statement of Financial Position.

Transactional fees

Transactional fees are linked to transactional volumes and are recognised as the transactions occur, due to the 
inherent unpredictability of their timing and volume.

Where the services provided to a client represent a single performance obligation the entire transaction price is allocated to that performance 
obligation. In determining the transaction price, consideration is given to any amounts collected on behalf of third parties, which are not included 
within the transaction price, and whether there is any financing component. The Group’s credit terms offered to its clients mean that there is no 
finance component to amounts charged to clients.

Where a contract covers multiple performance obligations, such as where the development phase of a project and the delivery of the SaaS solution 
represent separate performance obligations, the transaction price for each individual performance obligation will be determined by considering a 
number of factors including the stand alone selling price for the services provided to satisfy the performance obligation, any variable consideration 
and the properties of any associated licences.

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
Cost of sales
The Group’s cost of sales includes costs directly attributable to distinct 
sales including the cost of sending SMS messages, revenue share 
agreements and outsourced bespoke development work.

Operating profit
Operating profit comprises the Group’s revenue for the provision of 
services, less the costs of providing those services and administrative 
overheads, including depreciation and amortisation of the Group’s  
non-current assets.

Property, plant and equipment
Purchased property, plant and equipment is stated at cost less 
accumulated depreciation and any provision for impairment losses.

Cost includes the original purchase price of the asset and the costs 
attributable to bringing the asset to its working condition for its 
intended use. Depreciation is charged so as to write off the costs of 
assets over their estimated useful lives, on the following bases:

Right of use assets 

In line with term of lease

Computer equipment 

Two to three years, straight-line

Office furniture and fittings 

Three to five years, straight-line

The economic lives of assets are reviewed by the Directors on at least an 
annual basis and are amended as appropriate.

• 

Costs to obtain contracts
The Group recognises the incremental costs of obtaining contracts with 
customers as an asset if those costs are expected to be recoverable, and 
records them in ‘intangible assets’ in the Consolidated Statement of 
Financial Position. Incremental costs of obtaining contracts are those 
costs that the Group incurs to obtain a contract with a customer that 
would not have been incurred if the contract had not been obtained 
and are amortised over the expected initial period of the client 
relationship. The Group does not reinstate costs previously expensed 
should the recognition criteria be met in a later period.

Internally-generated development intangible assets
An internally-generated development intangible asset arising from the 
Group’s product development is recognised as intellectual property if, 
and only if, the Group can demonstrate all of the following:

•  the technical feasibility of completing the intangible asset so that it 

will be available for use or sale;
its intention to complete the intangible asset and use or sell it;
its ability to use or sell the intangible asset;

• 
• 
•  how the intangible asset will generate probable future economic 

benefits;

•  the availability of adequate technical, financial and other resources 

to complete the development and to use or sell the intangible asset; 
and
its ability to measure reliably the expenditure attributable to the 
intangible asset during its development.

Intangible assets
Goodwill
Goodwill arising on business combinations represents the difference 
between the consideration for a business acquisition and the fair 
value of the net identifiable assets acquired, less any accumulated 
impairment losses. The consideration for a business acquisition 
represents the fair value of assets given and equity instruments issued in 
return for the assets acquired. Goodwill is not amortised but is subject to 
an impairment review which is performed at least annually.

Internally-generated development intangible assets are amortised in 
the statement of comprehensive income on a straight-line basis over 
their estimated useful lives of three years.

Where no internally-generated intangible asset can be recognised, 
research and development expenditure is recognised as an expense in 
the period in which it is incurred.

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
Contract fulfilment costs
The Group recognises the costs incurred in fulfilling future performance 
obligations for contracts with customers, where those costs are directly 
associated with the contract, as an asset if those costs are expected to 
be recoverable, and records them in ‘other assets’ in the Consolidated 
Statement of Financial Position. Costs associated with fulfilment of 
future performance obligations are amortised over the period that those 
specific performance obligations are performed.

Acquired intangible assets
On acquisition, specific intangible assets are identified and recognised 
separately from goodwill and then amortised over their estimated 
useful lives. These include items such as customer contracts and 
intellectual property.

Impairment of non-current assets
The Group reviews the carrying amounts of its assets annually to 
determine whether there is any indication that those assets have 
suffered an impairment loss. If any such indication exists, the recoverable 
amount of the asset is estimated in order to determine the extent of 
the impairment loss (if any). Where the asset does not generate cash 
flows that are independent from other assets, the Group estimates the 
recoverable amount of the cash-generating unit to which the asset 
belongs. An intangible asset with an indefinite useful life is tested for 
impairment at least annually and whenever there is an indication that 
the asset may be impaired.

Recoverable amount is the higher of fair value less costs to sell and 
value in use. In assessing value in use, the estimated future cash flows 
are discounted to their present value using a pre-tax discount rate that 
reflects current market assessments of the time value of money and the 
risks specific to the asset for which the estimates of future cash flows 
have not been adjusted.

If the recoverable amount of an asset (or cash-generating unit) is 
estimated to be less than its carrying amount, the carrying amount of 
the asset (or cash-generating unit) is reduced to its recoverable amount. 
In the case of a cash-generating unit, any impairment loss is charged 
first to any goodwill in the cash-generating unit and then pro rata to the 
other assets of the cash-generating unit.

Financial instruments
Financial assets and financial liabilities are recognised in the 
consolidated Statement of Financial Position when the Group becomes 
party to the contractual provisions of the instrument. Financial assets 
are de-recognised when the contracted rights to the cash flows from 
the financial asset expire or when the contracted rights to those 
assets are transferred. Financial liabilities are de-recognised when the 
obligation specified in the contract is discharged, cancelled or expired.

Financial assets
(a) Trade and other receivables
Trade and other receivables are recognised initially at their fair value and 
then at amortised cost using the effective interest method. Appropriate 
provisions for estimated irrecoverable amounts are recognised in the 
statement of comprehensive income when there is objective evidence 
that the assets are impaired. The impairment methodology applied 
depends on whether there has been a significant increase in credit 
risk. For trade receivables, the Group applies the simplified approach 
permitted by IFRS 9, which requires expected lifetime losses to be 
recognised from initial recognition of the receivables.

(b) Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and demand 
deposits held on call with banks. The Group does not consider cash 
received on behalf of and due to the Group’s clients as cash and cash 
equivalents. These amounts are held within other debtors.

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FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
Financial liabilities and equity
(c) Trade and other payables
Trade payables are recognised initially at their fair value and then 
amortised cost.

(d) Borrowings
Borrowings are initially recognised at fair value, net of transaction costs 
incurred. Borrowings are subsequently measured at amortised cost.

(e) Lease liabilities
Lease liabilities are initially recognised at the present value of the lease 
payments and then at amortised cost.

(f) Equity instruments
An equity instrument is any contract that evidences a residual interest 
in the assets of an entity after deducting all of its liabilities. Equity 
instruments issued by the Company are recorded at the proceeds 
received, net of issue costs.

Leases
At inception of a contract, the Group assesses whether a contract is, or 
contains, a lease. A contract is, or contains, a lease if the contract conveys 
the right to control the use of an identified asset for a period of time in 
exchange for consideration. To assess whether a contract is a lease, the 
Group assesses whether:

•  The contract involves the use of an identified asset;
•  The Group has the right to obtain substantially all of the economic 
benefits from use of the asset throughout the period of use; and
•  The Group has the right to direct the use of the asset. The Group 

has this right when it has the decision-making rights that are most 
relevant to changing how and for what purpose the asset is used.

At inception or on reassessment of a contract that contains a lease 
component, the Group allocates the consideration in the contract to 
each lease component on the basis of their relative stand-alone prices.

The Group recognises a right-of-use asset and a lease liability at the 
lease commencement date. The right-of-use asset is initially measured 
at cost, which comprises the initial amount of the lease liability adjusted 

for any lease payments made at or before the commencement date, 
plus any initial direct costs incurred.

The right-of-use asset is subsequently depreciated using the straight-
line method from the commencement date to the earlier of the end of 
the useful life of the right-of-use asset or the end of the lease term. The 
estimated useful lives of right-of-use assets are determined on the same 
basis as those of property, plant and equipment.

The lease liability is initially measured at the present value of the lease 
payments, discounted using the interest rate implicit in the lease, or 
if that rate cannot be readily determined, the Group’s incremental 
borrowing rate. Lease payments included in the measurement of the 
lease liability comprise the contracted fixed payments.

The lease liability is measured at amortised cost using the effective 
interest method. It is remeasured when there is a change in future 
lease payments arising from a change in an index or rate or if the Group 
changes its assessment of whether it will exercise an extension or 
termination option. When the lease liability is remeasured in this way, a 
corresponding adjustment is made to the carrying amount of the right-
of-use asset or is recorded in profit or loss if the carrying amount of the 
right-of-use asset has been reduced to £nil.

Short term leases and leases of low-value assets
The Group has elected not to recognise right-of-use assets and lease 
liabilities for short-term leases that have a minimum lease term of 12 
months or less and leases of low-value assets which the Group considers 
to be any lease for an asset with a cost of less than £5,000. The Group 
recognises the lease payments associated with these leases as an 
expense on a straight-line basis over the lease term.

Employee benefits
The Group operates a defined contribution auto-enrolment personal 
pension scheme for employees of the Group. The assets of the scheme 
are held separately from those of the Group in an independently 
administered fund. The pension costs charged in the income statement 
are the contributions payable to the scheme in respect of the 
accounting period.

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GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
Current and deferred income tax
Current tax
The tax currently payable is based on taxable profit or loss for the year 
in each territory. Taxable profit or loss differs from the profit or loss for 
the financial year as reported in the statement of total comprehensive 
income because it excludes items of income or expense that are taxable 
or deductible in other years and it further excludes items that are never 
taxable or deductible. The Group’s liability for current tax is calculated 
using tax rates that have been enacted or substantively enacted by the 
reporting date.

The UK Research & Development tax credit is accounted for under the 
SME tax credit scheme, with the credit due being deducted from the tax 
expense for the period.

Deferred tax
Deferred tax is the tax expected to be payable or recoverable on 
differences between the carrying amounts of assets and liabilities in 
the consolidated financial statements and the corresponding tax bases 
used in the computation of taxable profit.

Deferred tax liabilities are generally recognised for all taxable temporary 
differences and deferred tax assets are recognised to the extent that 
it is probable that future taxable profits will be available against which 
deductible temporary differences can be utilised. Such assets and 
liabilities are not recognised if the temporary difference arises from the 
initial recognition of goodwill or from the initial recognition (other than 
in a business combination) of other assets and liabilities in a transaction 
that affects neither the taxable profit nor the accounting profit.

Deferred tax is calculated at the tax rates that are expected to apply in 
the period when the liability is settled or the asset is realised based on 
tax laws and rates that have been enacted or substantively enacted at 
the reporting date. Deferred tax is charged or credited in the income 
statement, except when it relates to items charged or credited in other 
comprehensive income, in which case the deferred tax is also dealt with 
in other comprehensive income.

Deferred tax assets and liabilities are offset when there is a legally 
enforceable right to set off current tax assets against current tax 
liabilities and when they relate to income taxes levied by the same 
taxation authority and the Group intends to settle its current tax assets 
and liabilities on a net basis.

Share-based payments
The Company issues equity-settled share-based remuneration to certain 
employees as consideration for services. Equity-settled share-based 
payments are measured at fair value at the date of grant by reference 
to the fair value of the equity instruments granted calculated using 
the Black-Scholes or Monte Carlo models as appropriate. The fair value 
determined at the grant date of equity-settled share-based payments 
is recognised as an expense over the vesting period on a straight-line 
basis, based on the Group’s estimate of the number of instruments 
that will eventually vest with a corresponding adjustment to equity. 
The expected life used in the valuation, based on the Directors’ best 
estimate, takes account of the effect of non-transferability, exercise 
restrictions, and behavioural considerations.

Non-vesting and market vesting conditions are taken into account 
when estimating the fair value of the options at grant date. Service and 
non-market vesting conditions are taken into account by adjusting the 
number of options expected to vest at each reporting date.

When the options are exercised the Company issues new shares. The 
proceeds received net of any directly attributable transaction costs are 
credited to share capital (nominal value) and share premium.

Segment reporting
Operating segments are reported in a manner consistent with the 
internal reporting provided to the chief operating decision maker. 
The chief operating decision maker, who is responsible for allocating 
resources and assessing performance of the operating segments, has 
been identified as the Board of Directors that makes strategic decisions.

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1 Accounting policies continued
Equity
Equity comprises the following:

•  Share capital, representing the nominal value of issued shares of the 

Company;

•  Share premium, representing the excess over the nominal value of 

the fair value of consideration received for shares, net of expenses of 
the share issue;

•  Merger reserve, representing the excess of the Company’s investment 

over the nominal value of Eagle Eye Solutions Limited’s shares 
acquired using the principles of merger accounting;

•  Share option reserve, representing the cost of equity-settled share-

based payments until such share options are exercised or lapse; and

•  Retained losses.

2 Critical accounting estimates and judgements
The preparation of these consolidated financial statements requires 
the Directors to make judgements and estimates that affect the 
reported amounts of assets and liabilities at each reporting date and the 
reported amounts of revenue during the reporting periods. Estimates 
and judgements are continually evaluated and are based on historical 
experience and other factors, including expectations of future events 
that are believed to be reasonable under the circumstances. Actual 
results could differ from these estimates. Information about such 
judgements and estimations are contained in individual accounting 
policies. The key judgements and sources of estimation uncertainty 
that could cause an adjustment to be required to the carrying amount 
of assets or liabilities within the next accounting period are outlined to 
the right.

Capitalisation of internally-generated intangible assets
Careful judgement by the Directors is applied when deciding whether 
the recognition requirements as defined within IAS 38 Intangible 
Assets for development costs have been met. This is necessary as the 
economic success of any product development is uncertain until such 
time as technical viability has been proven and commercial supply 
agreements are likely to be achieved. Judgements are based on the 
information available at each reporting date which includes contracts 
signed, pipeline conversations and results of QA testing. In addition, all 
internal activities related to research and development of new products 
are continuously monitored by the Directors through the Product 
Board. The Directors exercise judgement in determining the costs to be 
capitalised and will use estimates to determine the useful economic life 
to be applied to the asset.

Impairment of internally-generated intangible assets
The Group reviews the carrying value of its assets annually to determine 
whether there is any indication that those assets have suffered 
an impairment loss. If any such indication exists a review of the 
recoverable value of the asset is performed. This review involves the use 
of judgement to consider the future projected income streams that 
will result from the aforementioned costs. The expected future cash 
flows are modelled and discounted over the estimated expected life 
of the assets in order to test for impairment. In the years represented 
in these consolidated financial statements no impairment charge was 
recognised as a result of these reviews. The carrying value of internally 
generated intangible assets at 30 June 2023 is £7.0 million (2022: £5.4 
million).

Recognition of acquired intangible assets
Careful judgement by the Directors is applied when deciding whether 
the recognition requirements as defined within IFRS 3 Business 
Combinations have been met. As provided for under IFRS 3, the fair 
value adjustments arising on acquisition, including the recognition of 
acquired intangible assets, are provisional at this time. The carrying 
value of acquired intangible assets at 30 June 2023 is £8.9 million  
(2022: £nil).

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2 Critical accounting estimates and judgements continued
Impairment of goodwill
The Group determines whether goodwill arising on acquisitions is 
impaired at least on an annual basis. This requires an estimation of 
the ‘value in use’ of the cash-generating units to which the goodwill 
is allocated. Estimating a value in use amount requires the Directors 
to make an estimate of the expected future cash flows from the cash-
generating unit and also to choose a suitable discount rate in order to 
calculate the present value of those cash flows.

The Group’s patented, proprietary technology and service offering are 
unique and there are therefore no direct competitors against whom 
forecast growth and discount rates can be compared. Therefore the 
growth and discount rates are selected based on comparison with 
those of the Group’s partners and those companies that the Group is 
compared with by City analysts and investors.

The actual cash flows may be different from the Directors’ estimates, 
which could impact the carrying value of the goodwill and therefore 
operating results negatively. The carrying value of goodwill at 30 June 
2023 is £6.1 million (2022: £2.7 million).

Revenue recognition
Revenue is measured based on the consideration specified in a contract 
with a client and is recognised when the performance obligations 
specified in a contract are transferred to a client, which may be at a 
point in time or over time.

For the Group’s largest clients, the initial stage of engagement will often 
include scoping and rescoping of the solution, working in consultation 
with our clients under an agile methodology. In this case revenue for 
the implementation services will be recognised as the scoping and 
development of the solution is completed. Otherwise, the performance 
obligation is the delivery of a SaaS solution and the implementation 
is an integral part of this. The associated revenue will therefore be 
recognised over the period that the service is live, post implementation. 
Therefore the Directors must exercise their judgement in determining 
those instances where the implementation services form a separate 
performance obligation for the client.

Revenue related to implementation services in the year to 30 June 2023 
was £8,563,000 (2022: £7,645,000). Once a service is live for a client there 
is generally only one performance obligation – the provision of the SaaS 
solution. This meets the criteria to be recognised over time and, because 
the SaaS solution should be provided on a continuing basis, the Directors 
have exercised their judgement that it is appropriate to recognise this 
revenue on a straight-line basis, reflecting the passage of time.

Contract costs
Costs associated with winning new contracts, such as sales commission 
for the Group’s ‘Win’ sales team, are capitalised within intangible 
assets and amortised over the longer of the contract period or the 
expected term of the client relationship, where significant further costs 
are not expected to be incurred for renewal. Costs associated with 
implementation of the Group’s SaaS solution are capitalised as Contract 
fulfilment costs and amortised over the period of the performance 
obligation. The Directors exercise judgement in determining the costs to 
be capitalised and use estimates to determine the expected term of the 
client relationship. Contract costs capitalised in the year to 30 June 2023 
were £2,839,000 (2022: £2,728,000).

Share-based payment charge
The Group issues share options and other share-based incentives to 
certain employees. The Black Scholes and Monte Carlo models are used 
to calculate the appropriate charge for these options. The choice and use 
of this model to calculate a charge involves using a number of estimates 
and judgements to establish the appropriate inputs to be entered into 
the model, covering areas such as the use of an appropriate risk-free 
interest rate and dividend rate, exercise restrictions and behavioural 
considerations. A significant element of judgement is therefore involved 
in the calculation of the charge. In addition, the Directors estimate the 
percentage of options that are expected to vest considering the likelihood 
of achieving performance targets and employee churn rates. Should 
more options vest than estimated the charge would increase.

The total charge recognised in the year to 30 June 2023 is £2,426,000 
(2022: £1,851,000). Further information on share options can be found in 
Note 18.

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2 Critical accounting estimates and judgements continued
Deferred tax asset recognition
The Directors’ judgement is required to determine the amount of tax 
assets that can be recognised, based upon the likely timing and level of 
future taxable profits together with an assessment of the effect of future 
tax planning strategies. With the Group’s increase in EBITDA and strong 
pipeline to promote further growth, a larger proportion of tax losses 
brought forward are now expected to be realisable and therefore in the 
judgement of the Directors meet the ‘probable’ definition criteria for an 
asset within IAS 12. The value of the unrecognised tax losses at 30 June 
2023 was £12.0 million (2022: £20.5 million). The value of the deferred tax 
asset not recognised at 30 June 2023 was £3.0 million (2022: £5.1 million). 
During the year a deferred tax asset of £1,626,000 (2022: £131,000) was 
recognised for tax losses carried forward. Further information on the 
Group’s deferred tax position can be found in Note 15.

3 Segmental analysis
The Group is organised into two principal operating divisions for 
management purposes. These reflect the organic Eagle Eye business 
and the newly acquired Untie Nots business. All non-current assets are 
held in the United Kingdom, other than the right of use asset relating to 
the lease for the Paris office of Untie Nots.

Revenue is analysed as follows:

Service

Development and set up fees

Subscription and transaction fees

Product

AIR revenue

Untie Nots revenue

Messaging revenue

Timing

Services transferred over time

2023
£000

 2022
£000

8,563

7,645

34,511

24,022

43,074

31,667

2023
£000

2022
£000

38,440

29,497

2,212

–

2,422

2,170

43,074

31,667

2023
£000

2022
£000

43,074

31,667

Organic
2023
£000

Untie Nots
2023
£000

Total
2023
£000

Organic &  

Total
 2022
£000

40,862

2,212

43,074

31,667

(2,091)

–

(2,091)

(2,037)

In the year to 30 June 2023, revenue from two of the Group’s customers 
represented more than 10% of the Group’s revenue. Revenue related 
to those customers was £8,897,000, and £6,047,000 respectively. In the 
year to 30 June 2022, revenue from three of the Group’s customers 
represented more than 10% of the Group’s revenue. Revenue related to 
those customers was £5,917,000, £4,066,000 and £3,987,000 respectively.

Revenue

Cost of sales

Gross profit

38,771

2,212

40,983

29,630

Adjusted operating costs

(30,060)

(2,134)

(32,194)

(23,154)

Adjusted EBITDA

8,711

78

8,789

6,476

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3 Segmental analysis continued
All revenues are from external customers. Continuing revenues can 
be attributed to the following geographical locations, based on the 
customers’ location:

4 Operating (loss)/profit
Operating (loss)/profit is stated after charging to the statement of 
comprehensive income:

United Kingdom

United States

Canada

Australia

Rest of Europe

Rest of Asia Pacific

2023
£000

2022
£000

16,076

16,458

15,159

6,601

6,163

5,917

3,772

2,426

1,589

315

63

202

Depreciation of owned tangible assets

Depreciation of right of use assets

Amortisation of intangible assets

Amortisation of contract fulfilment costs

Net employee costs (see Note 5)

IT infrastructure costs

43,074

31,667

Expenses relating to short-term leases

2023
£000

219

268

3,771

1,426

2022
£000

150

170

2,499

1,071

20,836

13,876

8,065

6,548

243

191

63

67

33

677

35

45

33

466

Auditor’s remuneration

  Audit of Parent and consolidated accounts

  Audit of the Company’s subsidiaries

  Non-audit services

  Other non-audit services1

Research and development

1  Other non-audit services includes Sarbanes Oxley compliance costs of £33,000 (2022: £33,000).

All international territories have demonstrated growth year on year; the 
decline in the United Kingdom reflects a reduction in revenue earned 
from Sainsbury’s as this contract reaches the end of its lifecycle.

The amount of revenue recognised in 2023 from performance obligations 
satisfied (or partially satisfied) in previous periods is £nil (2022: £nil).

Transaction price allocated to the remaining performance obligation
The following table includes revenue expected to be recognised in 
the future related to performance obligations that are unsatisfied (or 
partially unsatisfied) at the reporting date.

Development and  
set up fees

Subscription fees

2024
£000

2025
£000

2026
£000

Total
£000

8,212

31,471

39,683

2,678

5,381

8,059

402

11,292

1,650

38,502

2,052

49,794

No consideration from contracts with customers is excluded from the 
amounts presented above.

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5 Particulars of staff
The average number of persons employed by the Group, including 
Executive Directors, during the year was:

Product development

Operations

Sales and administration

The aggregate payroll costs of these persons were:

Wages and salaries

Share-based payment charge

Social security costs

Pension costs – defined contribution plan

2023
No

73

97

52

2022
No

53

67

42

222

162

2023
£000

2022
£000

20,985

14,952

2,426

2,154

715

1,851

1,557

459

26,280

18,819

Aggregate emoluments including short-term 
employee benefits

Share-based payment charge

Pension costs – defined contribution plan

Social security costs

2023
£000

2022
£000

3,115

1,968

46

419

2,321

1,546

35

412

5,548

4,314

Directors’ remuneration
Remuneration of Directors during the year was as follows:

2023
£000

2022
£000

Aggregate emoluments including short-term 
employee benefits

2,008

1,757

Pension costs – defined contribution plan

20

15

2,028

1,772

The remuneration of the highest paid Director during the year was:

Less: amounts capitalised as intellectual property

(2,605)

(2,215)

Less: amounts capitalised as contract costs

(2,839)

(2,728)

20,836

13,876

Aggregate emoluments including short-term 
employee benefits

2023
£000

2022
£000

858

740

Key management remuneration
Remuneration of the key management team, which includes the executive 
leadership team including Directors, during the year was as follows:

The remuneration of individual Directors is disclosed in the 
Remuneration Report on page 56. Retirement benefits are accruing 
to two (2022: two) Directors. Other than as stated in the Remuneration 
Report, there were no other share options exercised or gains made on 
exercise of share options by Directors during the year (2022: nil). 

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6 Finance income and expense

Interest receivable on bank deposits

Interest payable on facilities

Interest on lease liability

7 Taxation

Current tax

UK Corporation tax at 19.00% (2022: 19.00%)

Overseas tax

Adjustments in respect of prior years 

Deferred tax

In respect of current year

In respect of prior years

Tax on (loss)/profit on ordinary activities

2023
£000

30

2023
£000

139

31

170

2023
£000

–

(453)

–

(453)

414

(1,909)

(1,495)

(1,948)

2022
£000

Tax reconciliation

1

(Loss)/profit before tax

(760)

685

2023
£000

2022
£000

Tax using UK corporation tax rate of 20.50% 
(2022: 19.00%)

Non-deductible expenses

Employee share acquisition relief

Share-based payments

Temporary timing differences

Overseas tax

Unrelieved tax losses

Change in deferred tax rate

Research and development tax credit claim 

(156)

260

(629)

498

397

(480)

(1,749)

(269)

180

Tax on (loss)/profit on ordinary activities

(1,948)

130

17

(249)

352

3

(15)

(277)

(1)

171

131

2022
£000

21

29

50

2022
£000

–

460

(319)

141

(171)

161

(10)

131

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8 Earnings per share
The calculation of basic earnings per share is based on the result 
attributable to ordinary shareholders divided by the weighted average 
number of ordinary shares in issue during the year. The calculation of 
diluted earnings per share is based on the result attributable to ordinary 
shareholders divided by the weighted average number of shares in 
issue during the year, diluted for the effect of options being converted to 
ordinary shares. Basic and diluted earnings per share from continuing 
operations is calculated as follows:

2023

2022

Earnings  
per share
pence

Profit
£000

Weighted 
average 
number of 
ordinary 
shares

Earnings 
per share
pence

Profit
£000

Weighted 
average 
number of 
ordinary 
shares

4.25

1,188 27,942,991

2.12

554 26,136,009

Additions

Acquisitions

At 30 June 2023

Amortisation

At 1 July 2021

Charge for the year

3.79

1,188 31,380,031

1.86

554 29,829,550

At 30 June 2022

Basic earnings 
per share

Diluted 
earnings per 
share

Charge for the year

At 30 June 2023

9 Intangible assets

Goodwill
£000

Costs to obtain 
contracts
£000

Customer 
contracts
£000

Intellectual 
property
£000

Total
£000

Cost

At 1 July 2021

Additions

2,664

–

607

420

At 30 June 2022

2,664

1,027

–

284

–

–

–

–

15,925

19,196

2,215

2,635

18,140

21,831

2,605

2,889

3,451

6,115

–

8,582

1,644

13,677

1,311

8,582

22,389 38,397

–

–

–

–

–

388

187

575

247

822

489

452

–

–

–

12,281

12,669

2,312

2,499

14,593

15,168

1,038

1,038

2,486

3,771

17,079

18,939

7,544

5,310

19,458

–

3,547

6,663

Net book value

At 30 June 2023

6,115

At 30 June 2022

2,664

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9 Intangible assets continued
The Group’s intellectual property relates to:

1)  its internally developed AIR platform;

2023
Cash generating unit

Carrying value of 
goodwill 
£000

Period over which
cash flows have 
been projected

2)  the acquired intellectual property of 2ergo Limited which consisted 

UK

of a then stand-alone messaging platform and an app and customer 
interface loyalty solution, both of which have now been integrated 
within the AIR platform; and

Untie Nots

2,664

3,451

5 years

5 years

3)  the acquired intellectual property of Untie Nots SAS.

Costs to obtain contracts relates to the incremental costs of obtaining 
contracts which would not have otherwise been incurred.

2022
Cash generating unit

Carrying value of 
goodwill
£000

Period over which
cash flows have 
been projected

Growth 
 rate beyond 
management 
approved 
forecasts

2.0%

2.0%

Growth 
 rate beyond 
management 
approved 
forecasts

Pre-tax  
discount rate 
for cash flow 
projections

13%

13%

Pre-tax  
discount rate 
for cash flow 
projections

The Group’s goodwill relates to its acquisition of 2ergo Limited on  
16 April 2014 and Untie Nots SAS on 3 January 2023.

Following the successful integration of the acquired 2ergo business, the 
Group has one identifiable cash generating unit in the UK. An annual 
impairment review of the goodwill arising on the 2ergo acquisition 
has therefore been performed for the UK cash generating unit. The 
recoverable value of the unit has been based on its value in use.

Although taking advantage of central Group resources, and in particular 
the experience and processes of the Group’s sales and marketing team, 
the Untie Nots business is still able to be identified as a separate cash 
generating unit. The recoverable value of the unit has been based on its 
value in use.

The cash flow projections, which were based on three year forecasts 
approved by the Directors and then extended to cover a five year period 
with a terminal value assumed, supported the carrying value of goodwill 
and the Group’s intellectual property with no impairment required.

UK

2,664

5 years

1.5-2.0%

12%

As the acquired 2ergo business is fully integrated, the smallest cash 
generating unit which the goodwill for that unit relates to is the UK cash 
generating unit.

The key assumptions underlying the forecast are the continued 
success in winning new business and the discount rate applied. These 
assumptions are based on management’s experience, the current 
pipeline and the historical success of the cash-generating unit. As the 
Group’s SaaS AIR platform is a unique solution in the marketplace 
there are no directly comparable companies to compare against when 
estimating the discount and growth rates to be applied. The rates 
chosen are estimated considering those used by the Group’s partners, 
other entities that the Group is compared with by City analysts and 
investors and other entities with similar characteristics to the Group.

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9 Intangible assets continued
The key assumptions underlying the forecast for the Untie Nots cash 
generating unit are the continued success in winning new business and 
the discount rate applied. These assumptions are based on management’s 
experience and the current pipeline, including the impact of being able 
to cross-sell into existing Eagle Eye customers, plus the access to new 
markets made capable by Eagle Eye’s international presence. As the Untie 
Nots SaaS platform is a unique solution in the marketplace there are no 
directly comparable companies to compare against when estimating 
the discount and growth rates to be applied. The rates chosen are 
therefore the same as for the UK cash generating unit.

The forecasts for both of the units provide sufficient headroom over 
the value of goodwill and intangible assets attributed to each cash-
generating unit. No reasonable change in assumptions would lead to an 
impairment and therefore no sensitivities have been disclosed. The Group 
has no intangible assets with indefinite useful lives other than goodwill.

10 Contract fulfilment costs

11 Property, plant and equipment

Cost

At 1 July 2021

Additions

Disposals

At 30 June 2022

Additions

Acquisitions

Disposals

Right of 
use assets
£000

Computer 
equipment
£000

Office 
furniture  

and fittings
£000

Intellectual 
property
£000

1,497

–

–

1,497

853

209

(175)

703

178

(7)

874

171

14

(6)

311

2,511

–

–

311

–

–

–

178

(7)

2,682

1,024

223

(181)

At 30 June 2023

2,384

1,053

311

3,748

At 1 July

Additions

Amortisation

At 30 June

2023
£000

1,433

2,555

(1,426)

2,562

2022
£000

196

2,308

(1,071)

1,433

Costs to fulfil contracts are charged to the income statement as 
amortisation over the period of satisfaction of the performance 
obligations that those costs relate to.

Depreciation

A1 1 July 2021

Charge for the year

Disposals

At 30 June 2022

Charge for the year

Disposals

At 30 June 2023

Net book value

At 30 June 2023

At 30 June 2022

881

170

–

1,051

268

(175)

1,144

1,240

446

516

140

(7)

649

210

(6)

853

200

225

288

1,685

10

–

320

(7)

298

1,998

9

–

487

(181)

307

2,304

4

13

1,444

684

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There is only one class of Right of Use assets, being Buildings (see Note 19).

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12 Trade and other receivables

Trade receivables

Less: Provision for expected credit losses

Prepayments 

Accrued income

Other assets

2023
£000

7,716

(173)

7,543

1,378

1,315

849

2022
£000

7,732

(158)

7,574

1,022

802

455

11,085

9,853

The ageing of trade receivables that were not impaired at 30 June 2023 
was:

Not past due

Up to 3 months past due

More than 3 months past due

2023
£000

7,358

38

147

2022
£000

7,050

524

–

7,543

7,574

Accrued income and other receivables are not past due (2022: not past 
due).

The Group trades only with recognised, credit-worthy third parties. 
Receivable balances are monitored on an ongoing basis with the 
aim of minimising the Group’s exposure to credit losses. The Group 
has reviewed, in detail, all items comprising the above not past due 
and overdue but not impaired trade receivables to ensure that no 
impairment exists. In addition to assessing the recoverability of 
each debt invoice individually, the Group also assesses whether it is 
appropriate to make any general provision for expected credit losses 
taking into account such factors as historic collection rates and the 
general economic conditions for clients in each of the sectors the  
Group serves.

As at 30 June 2023, trade receivables of £173,000 (2022: £158,000) were 
impaired and provided for. £167,000 of these were more than three 
months old (2022: £158,000 more than three months old). The amount 
of the provision was £173,000 as at 30 June 2023 (2022: £158,000). 
Movements on the provision for impairment of trade receivables are as 
follows:

At 1 July

Provision for expected credit losses charged

At 30 June

2023
£000

158

15

173

2022
£000

127

31

158

The other classes within trade and other receivables do not contain 
impaired assets. The maximum exposure to credit risk for trade and 
other receivables at the reporting date is the carrying value of each class 
of receivable disclosed above.

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12 Trade and other receivables continued
Significant changes in the accrued income balances during the period 
are as follows:

13 Trade and other payables

At 1 July

Transfers from accrued income recognised 
at the beginning of the period to receivables

Increases as a result of progress made 
against performance obligations, excluding 
amounts invoiced during the year

At 30 June

2023
£000

802

2022
£000

443

Current

Trade payables

Accruals

(802)

(443)

Lease liabilities

Deferred income

Other liabilities

1,315

1,315

802

802

Deferred consideration on acquisition of 
Untie Nots SAS

The carrying amounts of the Group’s trade and other receivables are 
denominated in the following currencies:

Sterling

Canadian Dollars

Australian Dollars

US Dollars

New Zealand Dollars

Euros

2023
£000

4,708

820

221

3,767

3

1,566

11,085

2022
£000

4,685

1,791

492

2,885

–

–

9,853

Non-current

Lease liabilities

Deferred income

Contingent consideration on acquisition of 
Untie Nots SAS

The deferred consideration on the acquisition of Untie Nots SAS relates 
to amounts due following the finalisation of certain tax affairs related to 
the period prior to the acquisition and were paid on 3 July 2023.

2023
£000

2022
£000

3,212

7,034

491

4,154

1,793

2,509

5,915

194

2,079

1,488

654

–

17,338

12,185

805

2,670

1,326

4,801

324

2,038

–

2,362

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13 Trade and other payables continued
Significant changes in the deferred income balances during the period 
are as follows:

14 Financial liabilities

At 1 July

Revenue recognised that was included 
in the deferred income balance at the 
beginning of the year

Increases due to cash received, excluding 
amounts recognised as revenue during  
the year

At 30 June

2023
£000

2022
£000

4,117

2,147

Borrowings due within one year

Borrowings due in more than one year

2023
£000

1,102

197

1,299

2022
£000

–

–

–

(2,079)

(541)

4,786

6,824

2,511

4,117

The £5.0 million revolving credit facility from HSBC Innovation Bank 
expires in November 2024, with an additional £2.5 million available, 
subject to credit approval at the time, should there be an appropriate 
investment opportunity. As at 30 June 2023, £1.0 million (2022: £nil) 
of the facility had been drawn down. As security for the facility, HSBC 
Innovation Bank holds fixed and floating charges over the assets of the 
Group, including the intellectual property and trade debtors of the Group.

The carrying amounts of the Group’s trade and other payables are 
denominated in the following currencies:

Untie Nots holds fixed term capital repayment loans with outstanding 
amounts at 30 June 2023 of €160,000 with BPI and €187,000 with BNP 
Paribas.

Sterling

Euros

Canadian Dollars

Australian Dollars

New Zealand Dollars

US Dollars

2023
£000

2022
£000

15,665

12,174

15 Deferred tax asset
The elements of deferred taxation are as follows:

3,432

615

741

10

46

486

403

–

1,677

1,438

22,139

14,547

Accelerated capital allowances and intellectual property

Tax losses

2023
£000

157

(1,783)

(1,626)

2022
£000

203

(334)

(131)

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15 Deferred tax asset continued
Movement in deferred tax:

At 1 July 2021

Credited/(charged) to income statement

At 30 June 2022

Accelerated
 capital 
allowances & 
intellectual
 property
£000

(235)

32

(203)

Tax losses
£000

356

(22)

334

Total
£000

121

10

131

Financial assets

Trade and other receivables

Cash and cash equivalents

Financial liabilities

Trade and other payables

Financial liabilities, including leases

2023
£000

2022
£000

9,031

10,615

19,646

14,019

2,595

16,614

8,534

3,632

12,166

9,913

518

10,431

Credited to income statement

46

1,449

1,495

At 30 June 2023

(157)

1,783

1,626

No deferred tax asset is recognised for unused tax losses and deferred 
taxation arising on share options across the Group of £12.0 million (2022: 
£20.5m) due to uncertainty over the timing of their recovery.

16 Financial instruments and financial risk management
The Group is exposed to a variety of financial risks that arise from its use 
of financial instruments: credit risk, liquidity risk, foreign exchange risk 
and capital risk.

Principal financial instruments
The principal financial instruments used by the Group from which 
financial instrument risk arises are as follows:

•  Trade and other receivables
•  Cash and cash equivalents
•  Trade and other payables
•  Financial liabilities

Management believe that the fair values of all financial assets and 
financial liabilities equals their carrying value.

Disclosures in respect of the Group’s financial risks are set out below:

Financial risk management
The Group’s overall risk management programme focuses on the 
unpredictability of financial markets and seeks to minimise potential 
adverse effects on the Group’s financial performance.

Credit risk
Credit risk is the risk of financial loss to the Group if a customer or 
counterparty to a financial instrument fails to meet its contractual 
obligations and arises principally from trade receivables from customers 
and cash deposits with financial institutions. The Group’s exposure to 
credit risk is influenced mainly by the individual characteristics of each 
customer. Credit checks are performed on new and potential customers 
and receivable balances are monitored on an ongoing basis with the 
aim of minimising the Group’s exposure to bad debt. The Directors 
consider the above measures to be sufficient to control the credit  
risk exposure.

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16 Financial instruments and financial risk management 
continued
The Group gives careful consideration to which organisations it uses 
for its banking services in order to minimise credit risk. Following the 
collapse of Silicon Valley Bank, the Group’s treasury policy has been 
revised with the revised policy in the process of being implemented at 
30 June 2023, subject to the opening of accounts with certain banks. 
Limits are now in place on the proportion of the Group’s funds which 
can be placed with any one banking institution. In addition, as well as 
being amongst the largest banks in each territory, those institutions 
must have a minimum A – long term rating.

At the reporting date, the Group’s cash held on short-term deposit with 
Barclays Bank plc in the United Kingdom was £nil (2022: £186,000), with 
Investec Bank plc in the United Kingdom was £890,000 (2022: £23,000), 
with HSBC Bank plc in the United Kingdom was £807,000 (2022: £6,000), 
with HSBC Innovation Bank (formerly Silicon Valley Bank UK Ltd) was 
£4,009,000 (2022: £2,100,000), with HSBC Bank Canada in Canada was 
£2,004,000 (2022: £961,000), with Citizen’s Bank in the United States of 
America was £1,000 (2022: £nil), with First Citizens Bank in the United 
States of America was £229,000 (2022: £nil), with Mercury in the United 
States of America was £384,000 (2022: £nil), with BNP Paribas in France 
was £722,000 (2022: £nil) with ANZ Bank in New Zealand was £246,000 
(2022: £nil) and with ANZ Bank in Australia was £1,323,000 (2022: 
£356,000).

The carrying amount of financial assets recorded in the consolidated 
financial statements represents the Group’s maximum exposure 
to credit risk without taking into account the value of any collateral 
obtained. In the Directors’ opinion there have been no impairments of 
financial assets in the period, other than in relation to trade receivables 
written off of £nil (2022: £nil). The Group’s trade receivables and contract 
assets do not contain significant financing components and therefore 
the Group uses the Simplified Approach to calculating expected credit 
losses under IFRS 9. The size of the bad debt provision at 30 June 2023 
has been amended to reflect any disputes in the year.

Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its 
financial obligations as they fall due. The Group manages its cash 
flows to ensure that it will always have sufficient liquidity to meet its 
liabilities when due, under both normal and stressed conditions, without 
incurring unacceptable losses or damage to the Group’s reputation.

The Group has maintained its facility with HSBC Innovation Bank 
(formerly Silicon Valley Bank UK Ltd) and has a £5m revolving credit 
facility, secured on the Group’s assets, with an additional £2.5m available, 
subject to credit approval at the time, should there be an appropriate 
investment opportunity. At 30 June 2023, £1.0m of the facility was 
utilised (30 June 2022: £nil), leaving headroom of £4.0m.

The Directors manage liquidity risk by regularly reviewing the Group’s 
cash requirements by reference to short-term cash flow forecasts and 
medium-term working capital projections prepared by management.

Foreign exchange risk
Activities in each foreign currency are funded as much as possible 
through operating cash flows, mitigating foreign exchange risk. Funds 
held in foreign currencies and not required for operating expenses in 
the local currency are converted to Sterling as appropriate taking into 
consideration prevailing foreign exchange rates at the time of receipt 
and the Group’s hedging of future foreign currency cash flows through 
the use of participating forward contracts. There were no outstanding 
hedges at 30 June 2023 (2022: none). The Group’s revolving credit facility 
is denominated in Sterling. 

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16 Financial instruments and financial risk management 
continued
The Group has the following cash and cash equivalent deposits:

A 5% change in the currency translation rate between Sterling and 
overseas currencies would have the following effect on the Group’s net 
assets and profit before tax:

Sterling

Euros

Canadian Dollars

Australian Dollars

US Dollars

New Zealand Dollars

2023
£000

2,218

722

2,004

1,467

3,912

292

2022
£000

1,219

–

962

750

678

23

Canadian Dollars

Net assets

Profit/(loss) before tax

Australian Dollars

Net assets

Profit/(loss) before tax

10,615

3,632

The gross value of receivables and payables by currency is disclosed 
in Notes 12 and 13 respectively. The Group has the following net other 
financial instruments:

Sterling

Euros

Canadian Dollars

Australian Dollars

US Dollars

New Zealand Dollars

2023
£000

(7,500)

(2,240)

296

(428)

2,284

5

2022
£000

(4,107)

–

1,292

13

1,423

–

US Dollars

Net assets

Profit/(loss) before tax

Euros

Net assets

Profit/(loss) before tax

New Zealand Dollars

Net assets

(7,583)

(1,379)

Profit/(loss) before tax

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

2023
£000

(105)

(7)

2023
£000

(48)

(4)

2023
£000

(307)

(15)

2023
£000

(602)

1

2023
£000

(11)

21

2022
£000

(110)

22

2022
£000

(42)

187

2022
£000

(381)

(155)

2022
£000

–

–

2022
£000

–

–

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16 Financial instruments and financial risk management 
continued
Maturity of financial assets and liabilities
All of the Group’s financial assets and financial liabilities at each 
reporting date are either receivable or payable within one year, other 
than in respect of the Group’s leases (see Note 19) and therefore the fair 
value of those financial assets and liabilities equals their carrying value.

Capital management
The Group’s capital structure is comprised of shareholders’ equity and 
debt raised through the revolving credit facility with HSBC Innovation 
Bank. The objective of the Group when managing capital is to maintain 
adequate financial flexibility to preserve its ability to meet its financial 
obligations, both current and long term. The capital structure is 
managed and adjusted to reflect changes in economic conditions. 
The Group funds its expenditures on commitments from existing cash 
and cash equivalent balances, primarily received from operating cash 
flows, issuances of shareholders’ equity and from the revolving credit 
facility with HSBC Innovation Bank. There are no externally imposed 
capital requirements. Financing decisions are made by the Directors 
based on forecasts of the expected timing and level of capital and 
operating expenditure required to meet the Group’s commitments and 
development plans.

17 Share capital and reserves
The authorised share capital of the Company at 30 June 2023 is 
29,257,404 ordinary shares of 1p each.

At 1 July 2021

Issue of share capital 

At 30 June 2022

Issue of share capital

Issue costs

Number of  
shares issued  
and fully paid

26,096,563

325,548

26,422,111

2,835,293

–

Share capital
£000

Share premium
£000

261

3

264

29

–

17,503

182

17,685

12,525

(285)

At 30 June 2023

29,257,404

293

29,925

On 8 August 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 2,600.

On 20 October 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 2,700.

On 16 November 2022, the Company issued 1p ordinary shares pursuant 
to the placing to raise funds towards the acquisition of Untie Nots SAS. 
The total number of shares issued on this date was 1,261,261.

On 16 November 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 15,568.

On 22 November 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 55,000.

On 25 November 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 46,574.

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17 Share capital and reserves continued
On 3 January 2023, the Company issued 1p ordinary shares pursuant to 
consideration for the acquisition of Untie Nots SAS. The total number of 
shares issued on this date was 931,519.

On 21 January 2023, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 200,000.

On 10 February 2023, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 272,119.

On 14 March 2023, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 15,000.

On 12 April 2023, the Company issued 1p ordinary shares pursuant to the 
exercise of employee share options. The total number of shares issued 
on this date was 27,952.

On 11 May 2023, the Company issued 1p ordinary shares pursuant to the 
exercise of employee share options. The total number of shares issued 
on this date was 5,000.

Merger reserve
The acquisition of its principal subsidiary, Eagle Eye Solutions Limited, by 
the Group in 2014 did not meet the definition of a business combination 
and therefore fell outside the scope of IFRS 3. The acquisition was therefore 
accounted for in accordance with the principles of merger accounting.

The consideration paid to the shareholders of Eagle Eye Solutions 
Limited was 13,641,384 ordinary shares of 1p each. A merger reserve 
arises on consolidation being the difference between the nominal value 
of the shares issued on acquisition and the net assets acquired.

18 Share option schemes
The Company has a share option scheme for certain employees and 
Directors of the Group. Options are generally exercisable at a price equal 
to the market price of the Company’s shares on the day immediately 
prior to the date of grant. Options are forfeited if the employee or 
Director leaves the Group before the options vest. The service and 
performance criteria relating to the options are the continuing 
employment of the holder and the achievement of certain earnings-
based performance criteria and in the case of the LTIP Share Option 
Scheme, may include the overall underlying performance of the 
Company, taking into account, among other matters, the Company’s 
share price (as set out on pages 50 to 55).

2023
Number of
share
 options

2023
Weighted

average  
exercise
price
£

2022
Number of
share
 options

Outstanding at the 
beginning of the year

3,745,589

0.27 4,570,527

Granted during the year

473,010

0.01

219,144

Exercised in the year

(642,513)

(0.59)

(325,548)

Lapsed in the year

(6,688)

(1.74)

(718,534)

2022
Weighted

average  
exercise
price
£

0.27

0.01

(0.57)

(0.04)

Outstanding at the end  
of the year

Exercisable at the end  
of the year

3,569,398

0.17 3,745,589

0.27

2,300,690

0.16 2,129,885

0.18

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18 Share option schemes continued
In the year ended 30 June 2023, options were granted on 4 April 2023. 
The aggregate of the estimated fair value of the options granted on that 
day was £2,692,000 and the share price on that date was £5.70.

In the year ended 30 June 2022, options were granted on 7 February 
2022. The aggregate of the estimated fair value of the options granted 
on that day was £1,268,000 and the share price on that date was £5.85.

In the year ended 30 June 2023, options were exercised as follows:

In the year ended 30 June 2022, options were exercised as follows:

Date of exercise

4 February 2022

16 March 2022

26 April 2022

20 May 2022

27 May 2022

Share price

£5.85

£4.30

£4.56

£4.70

£5.53

Date of exercise

8 August 2022

20 October 2022

16 November 2022

22 November 2022

25 November 2022

20 January 2023

10 February 2023

14 March 2023

12 April 2023

11 May 2023

Share price

£5.53

£5.63

£5.64

£5.55

£5.68

£5.50

£5.40

£5.58

£5.50

£5.38

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18 Share option schemes continued
Options outstanding under the Company’s share option schemes were as follows:

Name of scheme

2023
No of 
options

2022
No of  

Calendar  

Exercise price  

options

year of grant

Exercise period

per share

EMI Share Option Scheme

24,344

44,588

2014 2014-2024

EMI Share Option Scheme

EMI Share Option Scheme

EMI Share Option Scheme

–

120,000

2014 2014-2024

28,808

7,500

38,808

37,500

2015 2015-2025

2015 2015-2025

EMI Share Option Scheme

57,300

105,000

2016 2016-2026

EMI Share Option Scheme

–

2,600

2016 2016-2026

EMI Share Option Scheme

58,193

58,193

2017

2017-2027

EMI Share Option Scheme

117,500

122,500

2017

2017-2027

EMI Share Option Scheme

20,926

50,000

2019 2019-2029

LTIP Share Option Scheme

585,979

647,476

2016 2016-2026

LTIP Share Option Scheme

251,581

319,190

2017

2017-2027

LTIP Share Option Scheme

729,956

922,323

2019 2019-2029

LTIP Share Option Scheme

536,103

597,525

2020 2020-2030

LTIP Share Option Scheme

462,802

462,802

2021 2021-2031

LTIP Share Option Scheme

215,396

217,084

2022 2022-2032

LTIP Share Option Scheme

473,010

–

2023 2023-2033

The weighted average remaining contractual life of these options is 6.0 years (2022: 6.2 years).

£0.51

£1.55

£2.07

£2.23

£1.32

£1.06

£2.69

£2.33

£1.00

£0.01

£0.01

£0.01

£0.01

£0.01

£0.01

£0.01

The fair value of the employees’ services received in exchange for the grant of share options is recognised as an expense. The total amount to be 
expensed over the vesting period is determined by reference to the fair value of the share options granted. Fair value is determined by reference to 
the Black-Scholes option pricing model.

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18 Share option schemes continued
The inputs into the option pricing model are as follows:

The inputs into the pricing model are as follows:

Weighted average exercise price

Expected volatility

Expected life

Risk free interest rate

Expected dividends

2023

£0.17

2022

Weighted average exercise price

£0.27

Expected volatility

25.3%-44.4% 25.3%-44.4%

Expected life

5-8 years

5-8 years

Risk free interest rate

0.2%-3.7%

0.2%-1.9%

Expected dividends

Nil

Nil

2023

£0.01

40%-45%

3-5 years

3.31%-3.38%

Nil

The volatility of the Company’s share price on each date of grant is 
calculated as the average of the annualised standard deviations of daily 
continuously compounded returns on the Company’s stock.

On 4 April 2023, the Group launched the Growth Plan, a one-off award 
of B shares in Eagle Eye Solutions Holdings Limited ('B shares'), an 
intermediate holding company of the Group, which are convertible on 
exercise into ordinary shares in Eagle Eye ('Ordinary Shares'). The plan is 
designed to focus solely on creating shareholder value through a series 
of distinct, stretching share price hurdles. The awards under the Growth 
Plan will vest on the third anniversary of grant and, unless converted 
into ordinary shares, expire after ten years from grant. The fair value of 
the employees’ services received in exchange for the Growth Plan shares 
is recognised as an expense. The total amount to be expensed over the 
vesting period is determined by reference to the fair value of the share 
options granted. Fair value is determined by reference to the Monte 
Carlo pricing model.

The Group recognised a charge of £2,426,000 (2022: £1,851,000) related 
to equity-settled share-based payment transactions in the year.

19 Leases

Depreciation charge for right of use assets

Interest expense on lease liabilities

Short-term lease expense

Total cash outflow for leases

2023
£000

268

31

243

558

2022
£000

170

29

191

405

The carrying value of and, where applicable, additions to the Group’s 
right of use assets are disclosed in Note 11.

At 30 June, the Group had aggregate minimum lease payments under 
non-cancellable leases for office sites under IFRS 16 as follows:

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

Due within 1 year

Due within 2-5 years

2023
£000

523

426

949

2022
£000

211

344

555

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19 Leases continued
The Group’s Guildford office lease agreement can be cancelled at the 
end of its initial ten year term, which commenced in July 2015. The lease 
for the Group’s Manchester office can be cancelled at the end of its 
initial ten year term, which commenced in December 2013. The lease for 
the Group’s London office can be cancelled after two years of its initial 
five year term, which commenced in April 2023. The lease for the Group’s 
Paris office can be cancelled at the end of its current three year term, 
which commenced in January 2023. There are no further options for 
extension or termination and there are no residual value guarantees.

20 Related party transactions
The remuneration of the Directors and key management personnel is 
disclosed in Note 5.

During the year the Group acquired sub-contractor technical 
development services to the value of £41,000 (2022: £66,000) from 
Eagle Eye Technology Limited, a company in which Stephen Rothwell, 
a Director of the Company, holds an interest. At 30 June 2023, £3,900 
(2022: £10,000) was outstanding in respect of these services.

None of the key management personnel of the Group owe any amounts 
to any company within the Group (2022: £nil), nor are any amounts 
due from any company in the Group to any of the key management 
personnel (2022: £nil).

21 Alternative performance measure
Adjusted EBITDA is a key performance measure for the Group and is 
derived as follows:

(Loss)/profit before taxation

Add back:

Finance income and expense

Share-based payments

Depreciation and amortisation

Acquisition cost

Adjusted EBITDA

2023
£000

(760)

140

2,426

5,685

1,298

8,789

2022
£000

685

49

1,851

3,891

–

6,476

22 Net cash
Net cash is a key performance measure for the Group and is defined as 
follows:

30 June
 2022
£000

Cash flow
£000

Foreign 
exchange 
adjustments
£000

Acquisition
£000

30 June  

2023
£000

Cash and cash 
equivalents

3,632

5,376

(561)

2,168

10,615

Financial liabilities

–

(372)

–

(927)

(1,299)

Net cash

3,632

5,004

(561)

1,241

9,316

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

23 Business combinations
On 3 January 2023, Eagle Eye Group plc completed the acquisition of 
100% of the issued share capital of Untie Nots SAS. The consideration 
for the acquisition was made up of initial cash consideration of €9.1m 
and €5.9m worth of newly issued shares in Eagle Eye Group plc. 
Further consideration of €0.7m was paid on 3 July 2023 following 
the finalisation of certain tax affairs related to the period prior to 
the acquisition. Contingent consideration is due to be paid in FY25 
subject to specific revenue targets being achieved in the year to 
December 2024 and achievement of a minimum EBITDA margin. 
The contingent consideration included in the goodwill calculation is 
a discounted probability weighted value, payable to those vendors 
who are not employees of the Group. Contingent consideration due to 
vendors who are required to remain employees of the Group to earn 
the consideration will be expensed through the income statement in 
accordance with IFRS 3.

Intangible assets

Property, plant and equipment

Trade and other receivables

Current tax receivable

Cash and cash equivalents

Trade and other payables

Financial liabilities

Provision fair value of identified 
net assets

Provisional goodwill

Fair value of consideration

Satisfied by:

Cash

Shares issued

Deferred consideration

Contingent consideration

Book value
£000

Provisional fair 
value adjustment
£000

Provisional fair 
value
£000

–

14

1,261

497

2,149

(872)

(927)

10,226

10,226

209

(32)

–

–

223

1,229

497

2,149

(209)

(1,081)

–

(927)

12,316

3,451

15,767

8,549

5,192

670

1,357

15,767

24 Ultimate controlling party
The Directors do not consider there to be an ultimate controlling party 
due to no individual party owning a majority share in the Company. See 
page 59 for information on percentage shareholdings.

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Contents Generation – Sub Page

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

COMPANY STATEMENT OF FINANCIAL POSITION
as at 30 June 2023

Notes

2023
£000

2022
£000

Non-current assets

Investments in subsidiaries

4

28,750

10,647

Current assets

Trade and other receivables

5

5,576

8,319

The Company has not presented its own income statement as 
permitted by section 408 (4) of the Companies Act 2006. The loss 
for the financial year dealt with in the accounts of the Company is 
£2,080,000 (2022: £792,000).

These financial statements were approved by the Board on 
18 September 2023 and signed on its behalf by:

Cash and cash equivalents

Total assets

Current liabilities

Trade and other payables

Short term borrowings

Non-current liabilities

Trade and other payables

Total liabilities

Net assets

Equity attributable to owners of the parent

Share capital

Share premium

Share option reserve

Retained losses

Total equity

673

141

6,249

8,460

34,999

19,107

L Sharman-Munday
Director

T Mason
Director

Company number: 08892109

6

(1,055)

(134)

(1,000)

–

(2,055)

(134)

6

(1,356)

–

(3,411)

(134)

31,588

18,973

7

7

293

264

29,925

17,685

7,291

5,549

(5,921)

(4,525)

31,588

18,973

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Contents Generation – Sub Page

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

COMPANY STATEMENT OF CHANGES IN EQUITY
for the year ended 30 June 2023

Share 
capital
£000

Share 
premium
£000

Share  
option
reserve
£000

Retained 
losses
£000

Total
£000

Balance at 1 July 2021

261

17,503

3,997

(4,032)

17,729

Loss for the financial year

Transactions with owners recognised in equity

Exercise of share options

Fair value of share options exercised in the year

Share-based payment charge

–

3

–

–

3

–

182

–

–

–

–

(792)

(792)

–

185

(299)

299

–

1,851

–

1,851

182

1,552

299

2,036

Balance at 30 June 2022

264

17,685

5,549

(4,525) 18,973

Loss for the financial year

Transactions with owners recognised in equity

Issue of share capital

Issue costs

Exercise of share options

Fair value of share options exercised in the year

Share-based payment charge

–

–

22

12,148

–

7

–

–

(285)

377

–

–

29

12,240

–

–

–

(2,080)

(2,080)

–

–

12,170

(285)

384

–

(684)

684

2,426

1,742

–

2,426

684

14,695

Balance at 30 June 2023

293

29,925

7,291

(5,921) 31,588

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

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STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS

1 Accounting policies
Basis of preparation
These financial statements have been prepared on a going concern 
basis under the historical cost convention, and in accordance with 
the Companies Act 2006 and applicable United Kingdom accounting 
standards. These financial statements conform to FRS 102.

The Directors have prepared detailed financial forecasts and cash flows 
for the Group looking beyond 12 months from the date of approval of 
these consolidated financial statements. In developing these forecasts 
the Directors have made assumptions based upon their view of the 
current and future economic conditions that will prevail over the 
forecast period. The success of the Group drives the success of the 
Company.

The preparation of financial statements requires management to 
exercise its judgement in the process of applying accounting policies. 
The areas involving a higher degree of judgement, or areas where 
assumptions and estimates are significant to the financial information, 
are disclosed in Note 2.

In accordance with FRS 102, the Company has taken advantage of the 
exemptions from the following disclosure requirements:

•  Section 7 ‘Statement of Cash Flows’ – Presentation of a Statement of 

Cash Flow and related notes and disclosures

•  Section 11 ‘Basic Financial Instruments’ & Section 12 ‘Other Financial 

Instrument Issues’ – Carrying amounts, interest income/expense and 
net gains/losses for each category of financial instrument; basis of 
determining fair values; details of collateral, loan defaults or breaches, 
details of hedges, hedging fair value changes recognised in profit or 
loss and in other comprehensive income

•  Section 26 ‘Share-based Payment' – Sections 26.18(b), 26.19-26.21 and 

26.23

•  Section 33 ‘Related Party Disclosures’ – Compensation for key 

management personnel

The presentational and functional currency of the Company is Sterling. 
Results in these financial statements have been prepared to the 
nearest £1,000.

Going concern
As part of their going concern review the Directors have followed 
the guidelines published by the Financial Reporting Council entitled 
“Guidance on Risk Management and Internal Control and Related 
Financial and Business Reporting”.

On the basis of the above projections, the Directors are confident 
that the Group has sufficient working capital and available funds to 
honour all of its obligations to creditors as and when they fall due. In 
reaching this conclusion, the Directors have considered the forecast 
cash headroom, the resources available to the Group and the potential 
impact of changes in forecast growth and other assumptions, including 
the potential to avoid or defer certain costs and to reduce discretionary 
spend as mitigating actions in the event of such changes. This means 
that the Company expects to be able to recover its intercompany 
receivables. Accordingly, the Directors continue to adopt the going 
concern basis in preparing these financial statements.

Investments
Investments held by the Company are stated at cost less any provision 
for impairment in the Company’s financial statements. The cost 
includes the non-cash impact of Group settled share-based payment 
arrangements.

Impairment of investments
The Company reviews the carrying values of its investments annually to 
determine whether there is any indication that those investments have 
suffered an impairment loss. If any such indication exists, the recoverable 
amount of the investment is estimated in order to determine the extent 
of the impairment loss (if any). Recoverable amount is the higher of fair 
value less costs to sell and value in use. In assessing value in use, the 
estimated future cash flows are discounted to their present value using 
a pre-tax discount rate that reflects current market assessments of the 
time value of money and the risks specific to the investment for which 
the estimates of future cash flows have not been adjusted.

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FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
Impairment of investments continued
If the recoverable amount of an investment is estimated to be less than 
its carrying amount, the carrying amount of the investment is reduced 
to its recoverable amount.

Financial instruments
Financial assets and financial liabilities are recognised in the Statement 
of Financial Position when the Company becomes party to the 
contractual provisions of the instrument. Financial assets are de-
recognised when the contracted rights to the cash flows from the 
financial asset expire or when the contracted rights to those assets are 
transferred. Financial liabilities are de-recognised when the obligation 
specified in the contract is discharged, cancelled or expired.

Financial assets
(a) Trade and other receivables
Trade and other receivables are recognised initially at their fair 
value and then at amortised cost. Appropriate provisions for 
estimated irrecoverable amounts are recognised in the statement of 
comprehensive income when there is objective evidence that the assets 
are impaired.

(b) Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and demand 
deposits held on call with banks.

Financial liabilities and equity
(c) Trade and other payables
Trade payables are recognised initially at their fair value and then 
amortised cost. 

(d) Equity instruments
An equity instrument is any contract that evidences a residual interest 
in the assets of an entity after deducting all of its liabilities. Equity 
instruments issued by the Company are recorded at the proceeds 
received, net of issue costs.

Current income tax
The tax currently payable is based on taxable loss for the year. Taxable 
loss differs from the loss for the financial year as reported in the income 
statement because it excludes items of income or expense that are 
taxable or deductible in other years and it further excludes items that 
are never taxable or deductible. The Company’s liability for current tax 
is calculated using tax rates that have been enacted or substantively 
enacted by the reporting date.

Share-based payments
The Company issues equity-settled share-based remuneration to certain 
employees of the Group as consideration for services. Equity-settled 
share-based payments are measured at fair value at the date of grant by 
reference to the fair value of the equity instruments granted, calculated 
using the Black-Scholes or Monte Carlo models as appropriate. The 
fair value determined at the grant date of equity-settled share-based 
payments is recognised as an expense for employees of the Company, 
or as an investment in the subsidiary entity employing the relevant 
employees otherwise, over the vesting period on a straight-line basis, 
based on the Directors’ estimate of the number of instruments that will 
eventually vest with a corresponding adjustment to equity. The expected 
life used in the valuation, based on the Directors’ best estimate, takes 
account of the effect of non-transferability, exercise restrictions, and 
behavioural considerations.

Non-vesting and market vesting conditions are taken into account 
when estimating the fair value of the options at grant date. Service and 
non-market vesting conditions are taken into account by adjusting the 
number of options expected to vest at each reporting date.

When the options are exercised the Company issues new shares. The 
proceeds received net of any directly attributable transaction costs are 
credited to share capital (nominal value) and share premium.

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STRATEGIC REPORT

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FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS CONTINUED

1 Accounting policies continued
Equity
Equity comprises the following:

•  Share capital, representing the nominal value of issued shares of the 

Company;

•  Share premium, representing the excess over the nominal value of 

the fair value of consideration received for shares, net of expenses of 
the share issue;

•  Share option reserve, representing the cost of equity-settled share-

based payments until such share options are exercised or lapse; and

•  Retained losses.

2 Critical accounting estimates and judgements
The preparation of these financial statements requires the Directors to 
make judgements and estimates that affect the reported amounts of 
assets and liabilities at each reporting date. Estimates and judgements 
are continually evaluated and are based on historical experience and 
other factors, including expectations of future events that are believed to 
be reasonable under the circumstances. Actual results could differ from 
these estimates. Information about such judgements and estimations 
is contained in individual accounting policies. The key judgements and 
sources of estimation uncertainty that could cause an adjustment to be 
required to the carrying amount of assets or liabilities within the next 
accounting period are outlined below:

Impairment of investments
An impairment review of the Company’s investments in its subsidiaries 
is undertaken at least annually. This review involves the use of 
judgement to consider the future projected income streams that will 
result from those investments. The expected future cash flows are 
modelled and discounted over the expected life of the investments in 
order to test for impairment. In the years represented in these financial 
statements no impairment charge was recognised as a result of these 
reviews.

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

Share-based payment charge
The Company issues share options and other share-based incentives 
to certain employees of the Group. The Black Scholes and Monte Carlo 
models are used to calculate the appropriate charge for these options. 
The use of this model to calculate a charge involves using a number of 
estimates and judgements to establish the appropriate inputs to be 
entered into the model, covering areas such as the use of an appropriate 
interest rate and dividend rate, exercise restrictions and behavioural 
considerations. A significant element of judgement is therefore involved 
in the calculation of the charge. In addition, the Directors estimate 
the percentage of options that are expected to vest considering the 
likelihood of achieving performance targets and employee churn rates. 
Should more options vest than estimated the charge would increase.

The total charge recognised by the Company in the year to 30 June 2023 
is £nil (2022: £nil) with a capital contribution in a subsidiary company of 
£2,426,000 (2022: £1,851,000). Further information on share options can 
be found in Note 18 to the consolidated financial statements.

3 Particulars of staff
The Company had no staff during the year or the prior year, other than 
Directors. Details of Directors’ remuneration are contained in Note 5 to 
the consolidated financial statements.

4 Investments
Investments in subsidiaries and joint ventures

Cost and net book value

At 1 July 2021

Share-based payment charge

At 30 June 2022

Share-based payment charge

Acquisition of Untie Nots SAS

At 30 June 2023

£000

8,796

1,851

10,647

2,426

15,677

28,750

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OTHER INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS CONTINUED

4 Investments continued
Investments in subsidiaries and joint ventures continued

Class and percentage  
of shares held and  

Investment

Principal activity

Country of incorporation

voting rights

Eagle Eye Solutions Limited1

Digital loyalty services England & Wales

Ordinary 100%

Eagle Eye Solutions (North) Limited1

Dormant England & Wales

Ordinary 100%

Eagle Eye Solutions Holdings Limited1

Holding Company England & Wales

A Ordinary 100%

Eagle Eye Solutions Canada Limited2

Digital loyalty services

Canada

Ordinary 100%

Eagle Eye Solutions Australasia Pty Limited3

Digital loyalty services

Australia

Ordinary 100%

Eagle Eye Solutions Inc4

Digital loyalty services

United States

Ordinary 100%

Eagle Eye Solutions New Zealand Limited5

Digital loyalty services

New Zealand

Ordinary 100%

Untie Nots SAS6

Untie Nots Inc7

Digital AI promotion services

France

Ordinary 100%

Digital AI promotion services

United States

Ordinary 100%

1  The registered office address of this entity is 5 New Street Square, London, EC3A 4TW, UK.

2  The registered office address of this entity is 400-725 Granville Street, Vancouver, BC, V7Y 1G5, Canada.

3  The registered office address of this entity is Level 21, 55 Collins Street, Melbourne 3000, Vic, Australia.

4  The registered office address of this entity is 251 Little Falls Drive, Wilmington, DE 19808-1674, USA.

5  The registered office address of this entity is 166 Moorhouse Avenue, Sydenham, Christchurch 8011, New Zealand.

6  The registered office address of this entity is 5 Rue Saint-Germain l’Auxerrois, 75001 Paris, France.

7  The registered office address of this entity is 838 Walker Road, Suite 21-2, Dover, DE 19904, USA.

5 Trade and other receivables

Amounts due from Group undertakings

Prepayments and accrued income

2023
£000

5,543

33

5,576

2022
£000

8,225

94

8,319

The Company’s receivables do not contain impaired assets. The maximum exposure to credit risk at the 
reporting date is the carrying value of each class of receivable disclosed above. All of the Company’s receivables 
are denominated in Sterling.

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FINANCIAL STATEMENTS

OTHER INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS CONTINUED

6 Trade and other payables

Current

Trade payables

Accruals and deferred income

Deferred consideration

Financial liabilities

2023
£000

354

47

654

1,000

2,055

2022
£000

65

69

–

–

134

Non-current

Contingent consideration

1,356

–

7 Share capital
The authorised share capital of the Company at 30 June 2023 is 
29,257,404 ordinary shares of 1p each.

At 1 July 2021

Issue of share capital 

At 30 June 2022

Issue of share capital

Issue costs

Number of  
shares issued  
and fully paid

26,096,563

325,548

26,422,111

2,835,293

–

Share capital
£000

Share premium
£000

261

3

264

29

–

17,503

182

17,685

12,525

(285)

At 30 June 2023

29,257,404

293

29,925

On 8 August 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 2,600.

EAGLE EYE SOLUTIONS GROUP PLC  ANNUAL REPORT AND ACCOUNTS 2023

On 20 October 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 2,700.

On 16 November 2022, the Company issued 1p ordinary shares pursuant 
to the placing to raise funds towards the acquisition of Untie Nots SAS. 
The total number of shares issued on this date was 1,261,261.

On 16 November 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 15,568.

On 22 November 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 55,000.

On 25 November 2022, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 46,574.

On 3 January 2023, the Company issued 1p ordinary shares pursuant to 
consideration for the acquisition of Untie Nots SAS. The total number of 
shares issued on this date was 931,519.

On 21 January 2023, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 200,000.

On 10 February 2023, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 272,119.

On 14 March 2023, the Company issued 1p ordinary shares pursuant 
to the exercise of employee share options. The total number of shares 
issued on this date was 15,000.

On 12 April 2023, the Company issued 1p ordinary shares pursuant to the 
exercise of employee share options. The total number of shares issued 
on this date was 27,952.

On 11 May 2023, the Company issued 1p ordinary shares pursuant to the 
exercise of employee share options. The total number of shares issued 
on this date was 5,000.

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OTHER INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS CONTINUED

8 Related party transactions
The remuneration of the Directors is disclosed in Note 5 to the 
consolidated financial statements.

9 Ultimate controlling party
The Directors do not consider there to be an ultimate controlling party 
due to no individual party owning a majority share in the Company. See 
page 59 for information on percentage shareholdings.

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Notice of Annual General Meeting

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

NOTICE OF ANNUAL GENERAL MEETING

Company no. 8892109
EAGLE EYE SOLUTIONS GROUP PLC 
NOTICE OF ANNUAL GENERAL MEETING
NOTICE IS HEREBY GIVEN that the Annual General Meeting ('AGM') 
of Eagle Eye Solutions Group plc ('the Company') will be held at The 
Clubhouse, St. James's, 8 St James's Square, London, SW1Y 4JU at 1.00 
pm on 16 November 2023.

The AGM will be held in order to consider and, if thought fit, pass the 
following resolutions which will be proposed as special or ordinary 
resolutions as indicated.

ORDINARY BUSINESS
Ordinary resolutions
1.  THAT the report of the Directors, the financial statements and the 

report of the auditors for the Company’s financial year ended 30 June 
2023, be received and adopted.

2.  THAT Lucy Sharman-Munday, who retires by rotation and is eligible 
for re-election pursuant to article 19 of the Company's articles of 
association, be re-appointed as a Director of the Company. 

3.  THAT Charlotte Stranner, who was appointed since the last AGM 

and is eligible for re-election pursuant to article 19 of the Company's 
articles of association, be re-appointed as a Director of the Company. 

4.  THAT Anne de Kerckhove, who was appointed since the last AGM 

and is eligible for re-election pursuant to article 19 of the Company's 
articles of association, be re-appointed as a Director of the Company. 

5.  THAT:

(a) RSM UK Audit LLP of Ninth Floor, Landmark, St Peter's Square,  

1 Oxford Street, Manchester, M1 4PB, be re-appointed as auditors 
of the Company to hold office from the conclusion of the AGM 
until the conclusion of the next Annual General Meeting of the 
Company at which financial statements are laid before the 
Company’s shareholders; and 

(b) the Directors be authorised to determine the auditors’ remuneration.

SPECIAL BUSINESS
Ordinary resolutions
6.  THAT the Directors be generally and unconditionally authorised for 
the purposes of section 551 of the Companies Act 2006 ('the Act') to 
exercise all the powers of the Company to: 

(a) allot shares in the Company and grant rights to subscribe for 
or convert any security into shares in the Company up to an 
aggregate nominal amount of £97,524.68; and 

(b) allot equity securities (as defined in section 560 of the Act) up to 

an aggregate nominal amount of £195,049.36 (such amount to be 
reduced by the nominal amount of any shares allotted or rights 
granted under paragraph (a) of this resolution 6) in connection 
with an offer by way of a rights issue to: 

(i)  the holders of ordinary shares in the Company in proportion 

(as nearly as may be practicable) to the respective numbers of 
ordinary shares held by them; and

(ii) holders of other equity securities, as required by the rights of 

those securities or, subject to such rights, as the Directors of the 
Company otherwise consider necessary,

  and so that the Directors of the Company may impose any limits 
or restrictions and make any arrangements which they consider 
necessary or appropriate to deal with treasury shares, fractional 
entitlements, record dates, legal, regulatory or practical problems 
in, or under the laws of, any territory or any other matter.

These authorities shall apply in substitution for all previous authorities 
(but without prejudice to the validity of any allotment pursuant to such 
previous authority) and expire at the end of the next Annual General 
Meeting of the Company or, if earlier, 15 months after the date of this 
resolution, save that the Company may before such expiry make any 
offer or agreement which would or might require shares to be allotted 
or rights granted to subscribe for or convert any security into shares after 
such expiry and the Directors may allot shares or grant such rights in 
pursuance of any such offer or agreement as if the power and authority 
conferred by this resolution had not expired.

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OTHER INFORMATION

NOTICE OF ANNUAL GENERAL MEETING CONTINUED

Special resolutions
7.  THAT, subject to the passing of resolution 6, the Directors be generally 
and unconditionally empowered for the purposes of section 570 of 
the Act to allot equity securities (within the meaning of section 560 of 
the Act) for cash: 

(a) pursuant to the authority conferred by resolution 6; or 

(b) where the allotment constitutes an allotment within the meaning 

of section 560(2)(b) of the Act,

in each case as if section 561 of the Act did not apply to any such 
allotment, provided that this power shall be limited to: 

(i)  the allotment of equity securities in connection with an offer 

of equity securities (but in the case of an allotment pursuant to 
the authority granted under paragraph (b) of resolution 6, such 
power shall be limited to the allotment of equity securities in 
connection with an offer by way of a rights issue only) to:

(A) the holders of ordinary shares in the Company in proportion 
(as nearly as may be practicable) to the respective numbers 
of ordinary shares held by them; and

(B) holders of other equity securities, as required by the rights of 
those securities or, subject to such rights, as the Directors of 
the Company otherwise consider necessary,

  and so that the Directors of the Company may impose any 

limits or restrictions and make any arrangements which they 
consider necessary or appropriate to deal with treasury shares, 
fractional entitlements, record dates, legal, regulatory or 
practical problems in, or under the laws of, any territory or any 
other matter; and

(ii) the grant of options to subscribe for shares in the Company, 
and the allotment of such shares pursuant to the exercise of 
options granted under the terms of any share option scheme 
adopted or operated by the Company and the allotment of 
shares pursuant to any share incentive plan ('SIP') adopted or 
operated by the Company; and

(iii)the allotment of equity securities, other than pursuant 

to paragraphs (i) and (ii) above of this resolution, up to an 
aggregate nominal amount of £29,257.40.

This power shall (unless previously renewed, varied or novated by the 
Company in general meeting) expire at the conclusion of the next 
Annual General Meeting of the Company following the passing of 
this resolution or, if earlier, on the date 15 months after the passing of 
such resolution, save that the Company may before the expiry of this 
power make any offer or enter into any agreement which would or 
might require equity securities to be allotted, or treasury shares sold, 
after such expiry and the Directors may allot equity securities or sell 
treasury shares in pursuance of any such offer or agreement as if the 
power conferred by this resolution had not expired.

By order of the Board

James Esson
Company Secretary

For and on behalf of Eagle Eye Solutions Group plc

Dated: 18 October 2023

Registered Office: 5 New Street Square, London EC4A 3TW

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OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

NOTICE OF ANNUAL GENERAL MEETING CONTINUED

Notes:
1.  Members are entitled to appoint a proxy to exercise all or any of 

their rights to attend and to speak and vote on their behalf at the 
meeting and at any adjournment of it. A member may appoint more 
than one proxy in relation to the meeting provided that each proxy 
is appointed to exercise the rights attached to a different share or 
shares held by that member. If a proxy appointment is submitted 
without indicating how the proxy should vote on any resolution, the 
proxy will exercise his discretion as to whether and, if so, how he votes.

2.  A proxy need not be a member of the Company. A proxy form which 
may be used to make such appointment and give proxy instructions 
accompanies this notice. If you do not have a proxy form and 
believe that you should have one, or if you require additional forms, 
please contact Computershare Investor Services plc, The Pavilions, 
Bridgwater Road, Bristol, BS13 8AE.

3.  To be valid any proxy form or other instrument appointing a proxy 
must be received by post or (during normal business hours only) 
by hand by Computershare Investor Services plc, The Pavilions, 
Bridgwater Road, Bristol, BS99 6ZY no later than 1.00 p.m. on 14 
November 2023 (or, in the event of any adjournment, no later than 
12.00 p.m. on the date which is two days before the time of the 
adjourned meeting (weekends and public holidays in England and 
Wales excluded), together with, if appropriate, the power of attorney 
or other authority (if any) under which it is signed or a duly certified 
copy of that power or authority.

4.  The return of a completed proxy form will not prevent a member 

attending the meeting and voting in person if he/she wishes to do so. 

5.  A vote withheld option is provided on the form of proxy to enable 
you to instruct your proxy not to vote on any particular resolution, 
however, it should be noted that a vote withheld in this way is not 
a ‘vote’ in law and will not be counted in the calculation of the 
proportion of the votes ‘For’ and ‘Against’ a resolution. 

6.  To be entitled to attend and vote at the meeting (and for the 

purpose of the determination by the Company of the votes they 
may cast), members must be registered in the register of members 
of the Company at 1.00 p.m. on 14 November 2023 (or, in the event 
of any adjournment, no later than 12.00 p.m. on the date which is 
two days before the time of the adjourned meeting (weekends and 
public holidays in England and Wales excluded). Changes to the 
register of members after the relevant deadline shall be disregarded 
in determining the rights of any person to attend and vote at the 
meeting.

7.  In the case of joint holders, where more than one of the joint holders 
purports to appoint a proxy, only the appointment submitted by 
the most senior holder will be accepted. Seniority is determined 
by the order in which the names of the joint holders appear in the 
Company's register of members in respect of the joint holding (the 
first-named being the most senior).

8.  If a member submits more than one valid proxy appointment, the 
appointment received last before the latest time for the receipt of 
proxies will take precedence.

9.  Any corporation which is a member can appoint one or more 

corporate representatives who may exercise on its behalf all of its 
powers as a member provided that they do not do so in relation to 
the same shares.

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OTHER INFORMATION

NOTICE OF ANNUAL GENERAL MEETING CONTINUED

Notes: continued

10. A user of the CREST system (including a CREST Personal Member) 
may appoint a proxy or proxies by having an appropriate CREST 
message transmitted to be received by no later than 1.00pm on 14 
November 2023 (or not less than 48 hours before the time fixed for 
any adjourned AGM, provided that no account shall be taken of any 
part of a day that is not a working day). 

  CREST members who wish to appoint a proxy or proxies through 

the CREST electronic proxy appointment service may do so by using 
the procedures described in the CREST Manual. CREST Personal 
Members or other CREST sponsored members, and those CREST 
members who have appointed a voting service provider(s), should 
refer to their CREST sponsor or voting service provider(s) who will be 
able to take the appropriate action on their behalf.

In order for a proxy appointment or instruction made using the 
CREST service to be valid, the appropriate CREST message (a ‘CREST 
Proxy Instruction’) must be properly authenticated in accordance 
with Euroclear International Limited’s specifications, and must 
contain the information required for such instruction, as described in 
the CREST Manual (available via www.euroclear.com). The message, 
regardless of whether it constitutes the appointment of a proxy or 
is an amendment to the instruction given to a previously appointed 
proxy, must, in order to be valid, be transmitted so as to be received 
by the issuer’s agent (ID 3RA50) by 1.00pm on 14 November 2023 
(or not less than 48 hours before the time fixed for any adjourned 
AGM, provided that no account shall be taken of any part of a day 
that is not a working day). For this purpose, the time of receipt will 
be taken to be the time (as determined by the time stamp applied 

to the message by the CREST Application Host) from which the 
issuer’s agent is able to retrieve the message by enquiry to CREST 
in the manner prescribed by CREST. After this time any change 
of instructions to proxies appointed through CREST should be 
communicated to the appointee through other means.

   CREST members and, where applicable, their CREST sponsors or 
voting service providers, should note that Euroclear International 
Limited does not make available special procedures in CREST for 
any particular message. Normal system timings and limitations will, 
therefore, apply in relation to the input of CREST Proxy Instructions. 
It is the responsibility of the CREST member concerned to take (or, 
if the CREST member is a CREST Personal Member, or sponsored 
member, or has appointed (a) voting service provider(s), to procure 
that his or her CREST sponsor or voting service provider(s) take(s)) 
such action as shall be necessary to ensure that a message is 
transmitted by means of the CREST system by any particular time. In 
this connection, CREST members and, where applicable, their CREST 
sponsors or voting system provider(s), are referred, in particular, to 
those sections of the CREST Manual concerning practical limitations 
of the CREST system and timings.

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Company Information

OVERVIEW

STRATEGIC REPORT

GOVERNANCE

FINANCIAL STATEMENTS

OTHER INFORMATION

Solicitors

Independent auditor

Taylor Wessing LLP
5 New Street Square
London
EC4A 3TW

RSM UK Audit LLP
Chartered Accountants
Ninth Floor, Landmark
St Peter’s Square
1 Oxford Street
Manchester
M1 4PB

COMPANY INFORMATION

Directors

Malcolm Wall
Tim Mason
Steve Rothwell
Lucy Sharman-Munday
Sir Terry Leahy
Robert Senior
Charlotte Stranner

Secretary

James Esson 

Company number

8892109

Registered office

Nominated Adviser  
and Broker

Bankers

5 New Street Square
London
EC4A 3TW

Investec Bank plc
30 Gresham Street
London
EC2V 7QN

HSBC UK Bank Plc
Alphabeta
14-18 Finsbury Square
London
EC2A 1BR

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Contents Generation – Sub PageContents Generation - SectionEagle Eye Solutions Group plc 
Customer service enquiries: Tel: 0844 824 3699 
Sales and general enquiries: Tel: 0844 824 3686 
Email: info@eagleeye.com

Head Office: 
31 Chertsey Street 
Guildford 
Surrey 
GU1 4HD