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Natural Grocers by Vitamin Cottage, Inc.

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FY2018 Annual Report · Natural Grocers by Vitamin Cottage, Inc.
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NATURAL GROCERS BY VITAMIN COTTAGE, INC.

2018 ANNUAL REPORT

NATURAL GROCERS

IS AN EXPANDING

SPECIALTY RETAILER OF  

NATURAL & ORGANIC  

GROCERIES & SUPPLEMENTS

NATURAL GROCERS BY VITAMIN COTTAGE, INC.

2018 ANNUAL REPORT

NET SALES (IN MILLIONS)

900

800

700

600

500

400

300

200

100

0

$521

$625

$705

$769

$849

FY 2014

FY 2015

FY 2016

FY 2017

FY 2018

DAILY AVERAGE COMPARABLE STORE SALES GROWTH

COMP

MATURE COMP

6

5

4

3

2

1

0

5.6%

3.4%

5.9%

2.6%

1.4%

-1.0%

0.1%

-1.6%

5.8% 3.0%

FY 2014

FY 2015

FY 2016

FY 2017

FY 2018

WE OPERATE IN 19 STATES*

3
12

3

4

2

37

5

4

8

12

2

3
8
7

24

1

5

5

3

*as of September 30, 2018

2018 ANNUAL REPORT

2018 ANNUAL REPORT

DEAR FELLOW STOCKHOLDERS:

We are pleased to report that we delivered strong sales and earnings 
growth during fiscal 2018 while addressing a challenging competitive 
environment. Our success and improved financial results over the 
past year reflect the diligent efforts by our good4U crew along with 
our unwavering commitment to our founding principles. We continued 
to focus our marketing efforts on telling our differentiated story 
while prudently investing in pricing and promotional activities to 
drive customer traffic and sales growth. During 2018, daily average 
comparable store sales increased 5.8%, which included a 3.0% increase 
in our mature comparable store sales. These results mark over 15 
consecutive years of positive comparable store sales. 

During fiscal 2018, our focus was on driving customer traffic as well as 
making significant strides in multiple areas to continue to position our 
company for future growth and build value for our stockholders. Our 
accomplishments included the introduction of 43 new Natural Grocers 
brand products, with approximately 50 additional Natural Grocers brand 
products planned to launch in fiscal 2019. By the end of fiscal 2018, our 
{N}Power® customer loyalty program increased to 750,000 members, 
representing 90% year-over-year growth. We continue to believe that 
{N}Power provides a dynamic forum for customer engagement and 
enhanced loyalty. Throughout the year, our store operations teams made 
significant improvements in leadership development, training and 
operational excellence throughout our store base, which is evident in 
our improved labor and shrink metrics. We generated strong operating 
cash flow and paid down our revolving credit line by $15 million, leaving 
the company with significant incremental borrowing capacity and 
financial flexibility. Our marketing team executed a variety of successful 
initiatives, including monthly store events; expanded social and digital 
media presence; TV and outdoor advertising campaigns; and targeted 
direct mail efforts.  In addition, we relaunched our website with enhanced 
functionality and a refreshed appearance. I am very proud of the 
company’s achievements over the past year.

As we look ahead to fiscal 2019, we have strong momentum and expect 
to continue to execute on the formula that delivered the sales and profit 
growth we realized over the past year. As the competitive environment 
continues to evolve, Natural Grocers’ commitment to our core values 
only magnifies our differentiation and importance in the market 
place. For over 63 years, it has been our unwavering commitment to 
the highest quality standards, affordable prices, nutritional education, 
our communities and our good4U crew that sets us apart from the 
competition and drives our success.

CO-PRESIDENT

CO-PRESIDENT

This page intentionally left blank

 UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

Form 10-K 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 
FOR THE FISCAL YEAR ENDED SEPTEMBER 30, 2018 

COMMISSION FILE NUMBER: 001-35608 

Natural Grocers by Vitamin Cottage, Inc. 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of incorporation or organization) 

45-5034161 
(I.R.S. Employer Identification Number) 

12612 West Alameda Parkway 
Lakewood, Colorado 80228 
(Address of principal executive offices) 

(303) 986-4600 
(Registrant’s telephone number, including area code)  

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☐ No ☒ 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒ 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject 
to such filing requirements for the past 90 days. Yes ☒ No ☐ 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to 
Rule  405  of  Regulation  S-T  during  the  preceding  12  months  (or  for such  shorter  period  that  the  registrant  was  required  to  submit  such  files).  
Yes ☒ No ☐ 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 
contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-
K or any amendment to this Form 10-K. ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 
company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and 
“emerging growth company” in Rule 12b-2 of the Exchange Act. 

Large accelerated filer ☐ 
Non-accelerated filer ☐ 

Accelerated filer ☒ 
Smaller reporting company ☒ 
Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 

with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ 
Based on the closing price of the registrant’s common stock on March 31, 2018, the aggregate market value of the voting and non-voting 

common stock held by non-affiliates was approximately $64,654,678. 

The number of shares of the registrant’s common stock, $0.001 par value, outstanding as of December 3, 2018 was 22,392,310. 

DOCUMENTS INCORPORATED BY REFERENCE 
The information required by Part III of this Annual Report on Form 10-K, to the extent not set forth herein, is incorporated by reference 
from the registrant’s Definitive Proxy Statement on Schedule 14A for the 2019 Annual Meeting of the Stockholders, which will be filed with the 
Securities and Exchange Commission not later than 120 days after September 30, 2018. 

 
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
Natural Grocers by Vitamin Cottage, Inc. 
Annual Report on Form 10-K 
For the Fiscal Year Ended September 30, 2018 

Table of Contents 

Page 
Number 

PART I 
Item 1. 
Business .....................................................................................................................................................  
Item 1A.  Risk Factors ...............................................................................................................................................  
Item 1B.  Unresolved Staff Comments ......................................................................................................................  
Properties ...................................................................................................................................................  
Item 2. 
Item 3. 
Legal Proceedings ......................................................................................................................................  
Item 4.  Mine Safety Disclosures ............................................................................................................................  

PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities .................................................................................................................................................  
Item 6. 
Selected Financial Data .............................................................................................................................  
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations ....................  
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk ...................................................................  
Item 8. 
Financial Statements and Supplementary Data ..........................................................................................  
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ....................  
Item 9. 
Item 9A.  Controls and Procedures ............................................................................................................................  
Item 9B.  Other Information ......................................................................................................................................  

Item 10.  Directors, Executive Officers and Corporate Governance .........................................................................  
Item 11.  Executive Compensation ...........................................................................................................................  
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ..  
Item 13.  Certain Relationships and Related Transactions, and Director Independence ...........................................  
Item 14.  Principal Accounting Fees and Services ....................................................................................................  

PART III 

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39 
55 
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81 
81 

Item 15.  Exhibits, Financial Statement Schedules ...................................................................................................  

82 

PART IV 

SIGNATURES .............................................................................................................................................................  

84 

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Except where the context otherwise requires or where otherwise indicated: (i) all references herein to ‘‘we,’’ ‘‘us,’’ 
‘‘our,’’  ‘‘Natural  Grocers’’  and  the  “Company’’  refer  collectively  to  Natural  Grocers  by  Vitamin  Cottage,  Inc.  and  its 
consolidated subsidiaries and (ii) all references to a “fiscal year” refer to a year beginning on October 1 of the previous 
year and ending on September 30 of such year (for example “fiscal year 2018” refers to the year from October 1, 2017 to 
September 30, 2018). 

FORWARD-LOOKING STATEMENTS 

This Annual Report on Form 10-K (this Form 10-K) includes forward-looking statements within the meaning of the 
Private Securities Litigation Reform Act of 1995 in addition to historical information. These forward-looking statements are 
included  throughout  this  Form  10-K,  including  in  the  sections  entitled  “Business,”  “Risk  Factors”  and  “Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations.”  All  statements  that  are  not  statements  of 
historical fact, including those that relate to matters such as our industry, business strategy, goals and expectations concerning 
our  market  position,  future  operations,  margins,  profitability,  capital  expenditures,  liquidity  and  capital  resources,  future 
growth, pending legal proceedings and other financial and operating information, are forward looking statements. We may 
use  the  words  “anticipate,”  “assume,”  “believe,”  “continue,”  “could,”  “estimate,”  “expect,”  “intend,”  “may,”  “plan,” 
“potential,” “predict,” “project,” “future,” “target” and similar terms and phrases to identify forward-looking statements in 
this Form 10-K. 

The forward-looking statements contained in this Form 10-K are based on management’s current expectations and 
are subject to uncertainty and changes in circumstances. We cannot assure you that future developments affecting us will be 
those that we have anticipated. Actual results may differ materially from these expectations due to changes in global, national, 
regional or local political, economic, business, competitive, market, regulatory and other factors, many of which are beyond 
our control. We believe that these factors include those described in “Risk Factors.” Should one or more of these risks or 
uncertainties materialize, or should any of our assumptions prove incorrect, our actual results may vary in material respects 
from those projected in these forward-looking statements. 

Any forward-looking statement made by us in this Form 10-K speaks only as of the date of this report. Factors or 
events that could cause our actual results to differ may emerge from time to time, and it is not possible for us to predict all of 
them. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, 
future developments or otherwise, except as may be required by applicable securities laws. You are advised, however, to 
consult any disclosures we may make in our future reports filed with the Securities and Exchange Commission (the SEC). 
Our reports and other filings with the SEC are available at the SEC’s website at www.sec.gov. Our reports and other filings 
with the SEC are also available, free of charge, through our website at www.naturalgrocers.com. 

PART I 

Item 1. Business. 

General 

Natural Grocers is an expanding specialty retailer of natural and organic groceries and dietary supplements. We 
focus  on  providing  high-quality  products  at  affordable  prices,  exceptional  customer  service,  nutrition  education  and 
community outreach. We strive to generate long-term relationships with our customers based on transparency and trust by: 

● 

selling only natural and organic groceries and dietary supplements that meet our strict quality guidelines - we 
do not approve for sale grocery products that are known to contain artificial colors, flavors, preservatives or
sweeteners or partially hydrogenated or hydrogenated oils; 

●  utilizing an efficient and flexible smaller-store format to offer affordable prices and a shopper-friendly retail 

environment; 
enhancing our customers’ shopping experience by providing free science-based nutrition education to help our
customers make well-informed health and nutrition choices; and 
incorporating principles of ecological sustainability into our product standards and company practices. 

● 

● 

Our History and Founding Principles 

Our founders, Margaret and Philip Isely, were early proponents of the connection between health and the use of 
natural and organic products and dietary supplements. In the mid-1950’s, Margaret transformed her health and the health of 
her family by applying concepts and principles she learned from books on nutrition. This inspired the Iselys to provide the 
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same type of nutrition education to their community. The Iselys started by lending books on nutrition and providing samples 
of whole grain bread door-to-door in Golden, Colorado and subsequently concluded they could develop a viable business 
that would also improve their customers’ well-being. Over time, they fostered relationships through nutrition education and 
began  taking  orders  for  dietary  supplements,  whole  grain  bread  and  unprocessed  foods.  As  their  customers  gained  more 
knowledge about nutrition, they were empowered to make changes to their diets with the objective of supporting their health. 
Using this model as the foundation for their business, the Iselys opened their first store in 1958, which they later moved to a 
modest cottage. 

We are committed to maintaining the following founding principles, which have helped foster our growth:  

●  Nutrition Education. We provide nutrition education in the communities we serve. Empowering our customers
and our employees to take charge of their lives and their health is the foundation upon which our business is
built. 

●  Quality. Every product on our shelves must go through a rigorous screening and approval process. Our mission
includes providing the highest quality groceries and supplements, Natural Grocers branded products and only
United States Department of Agriculture (USDA) certified organic, fresh produce. 

●  EDAP - Every Day Affordable Price®. We work hard to secure the best possible prices on all of our customers’
favorite natural and organic foods and supplements. We believe everyone should be able to afford to help take
care of their health by buying high quality competitively priced natural and organic products. 

●  Community. From free nutrition education lectures, to bag-free checkouts, to sourcing local products, to our

donation program, we strive to serve the communities that help shape our world. 

●  Employees. Our employees make our company great. We work hard to ensure that our employees are able to
live  a  healthy,  balanced  lifestyle.  We  support  them  with  free  nutrition  education  programs,  good  pay  and
excellent benefits. 

In 1998, the second generation of the Isely family, including Kemper Isely, Zephyr Isely, Heather Isely and Elizabeth 
Isely, purchased our predecessor and the Vitamin Cottage® trademark and assumed control of the business. Since then, we 
have grown our store count from 11 stores in Colorado to 148 stores in 19 states as of September 30, 2018. We have also 
implemented numerous organizational and operational improvements that have enhanced our ability to scale our operations. 
We believe that by staying true to our founding principles, we have been able to continue to attract new customers, extend 
our geographic reach and further solidify our competitive position. 

Our Markets 

We operate within the natural products retail industry, which is a subset of the United States grocery industry and 
the  dietary  supplement  business.  This  industry  includes  conventional  supermarkets,  natural,  gourmet  and  specialty  food 
markets, domestic and foreign-based mass and discount retailers, warehouse clubs, independent health food stores, dietary 
supplement  retailers,  drug  stores,  farmers’  markets,  food  co-ops,  online  retailers,  meal  delivery  services  and  multi-level 
marketers. Industry-wide sales of natural and organic foods and dietary supplements have experienced meaningful growth 
over the past several years, and we believe that growth will continue for the foreseeable future. 

We  believe  the  growth  in sales  of natural and organic  foods  and dietary  supplements  continues  to be  driven by 

numerous factors, including: 

●  greater consumer focus on high-quality nutritional products; 
● 
● 
●  heightened consumer awareness about the importance of food quality and a desire to avoid pesticide residues,

an increased awareness of the importance of good nutrition to long-term wellness; 
an aging United States population seeking to support healthy aging; 

growth hormones, artificial ingredients and genetically engineered ingredients in foods; 
concerns regarding antibiotic resistance caused by industrial livestock production practices; 

● 
●  growing consumer concerns over the use of harmful chemical additives in body care and household cleaning

supplies; 

●  well-established natural and organic brands, which generate additional industry awareness and credibility with

consumers; 
the  growth  in  the  number  of  consumers  with  unique  dietary  requirements  as  a  result  of  allergies,  chemical
sensitivities, auto-immune disorders and other conditions; and 
concerns about the depletion of non-renewable resources and the effects of carbon release on the global climate.

● 

● 

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Our Competitive Strengths 

We believe we are well-positioned to capitalize on favorable natural and organic grocery and dietary supplement 

industry dynamics as a result of the following competitive strengths: 

Strict focus on high-quality natural and organic grocery products and dietary supplements. We offer high-quality 
products and brands, including an extensive selection of widely-recognized natural and organic food, dietary supplements, 
body care products, pet care products and books. We offer our customers an average of approximately 22,000 Stock Keeping 
Units  (SKUs)  of  natural  and  organic  products  per  comparable  store  (stores  open  for  13  months  or  longer),  including  an 
average of approximately 6,600 SKUs of dietary supplements. We believe our broad product offering enables our customers 
to shop our stores for substantially all of their grocery and dietary supplement purchases. In our grocery departments, we 
only sell USDA certified organic produce and do not approve for sale grocery products that are known to contain artificial 
colors, flavors, preservatives or sweeteners or partially hydrogenated or hydrogenated oils. In addition, we only sell pasture-
raised, non-confinement dairy products, free-range eggs (i.e., from chickens that are not only cage-free but also provided 
with sufficient space to move) and naturally raised meats (i.e., from animals that are not known to have been treated with 
antibiotics or hormones or fed animal by-products). Consistent with this strategy, our product selection does not include items 
that do not meet our strict quality guidelines. Our store managers enhance our robust product offering by customizing their 
stores’ selections to address the preferences of local customers. All products undergo a stringent review process to ensure the 
products  we  sell  meet  our  strict  quality  guidelines,  which  we  believe  helps  us  generate  long-term  relationships  with  our 
customers based on transparency and trust. 

Engaging  customer  service  experience  based  on  education  and  empowerment.  We  strive  to  offer  consistently 
exceptional  customer  service  in  a  shopper-friendly  environment,  which  we  believe  creates  a  differentiated  shopping 
experience, enhances customer loyalty and generates repeat visits from our clientele. A key aspect of our customer service 
model is to provide free nutrition education to our customers. We believe this focus provides an engaging retail experience 
while also empowering our customers to make informed decisions about their health. We offer our science-based nutrition 
education  through  our  trained  employees,  our  Health  Hotline®  magazine,  community  out-reach  programs,  one-on-one 
nutrition health coaching, nutrition classes, cooking demonstrations and our website. Our commitment to nutrition education 
and  customer  empowerment  is  emphasized  throughout  our  entire  organization,  from  executive  management  to  store 
employees. Every store also maintains a Nutritional Health Coach (NHC) position. The NHC is responsible for training our 
store  employees  and  educating  our  customers  about  nutrition  in  accordance  with  applicable  local,  state  and  federal 
regulations. Each NHC must have earned a degree or certificate in nutrition or a related field from an accredited school, 
complete continuing education in nutrition, and be thoroughly committed to fulfilling our mission. Substantially all of our 
NHCs are full-time employees. We believe our NHC position represents a key element of our customer service model. 

Scalable operations and replicable, cost-effective store model. We believe our scalable operating structure, attractive 
new store model, flexible real estate strategy and disciplined approach to new store development allow us to maximize store 
performance and continue to grow our store base. Our store model has been successful in highly competitive markets and has 
supported significant growth outside of our original Colorado geography. We believe our supply chain and infrastructure are 
scalable and will accommodate significant growth based on the ability of our primary distribution relationships to effectively 
service  our  planned  store  locations.  Our  investments  in  overhead  and  information  technology  infrastructure,  including 
purchasing,  receiving,  inventory,  point  of  sale,  warehousing,  distribution,  accounting,  reporting  and  financial  systems, 
support this growth. We also have a comprehensive human resources information and learning management system (HRIS) 
to further support the scalability of our operations. In addition, we have established effective site selection guidelines, as well 
as scalable procedures, to enable us to open a new store within approximately nine months from the time of lease execution. 
The smaller-store footprint made possible by our limited offering of prepared foods reduces real estate costs, labor costs and 
perishable inventory shrink and allows us to leverage our new store opening costs. 

Commitment to sustainable products and practices. We have put in place product standards for dairy, eggs, meat, 
seafood and produce that support sustainable and ecologically responsible production methods. We believe our standards 
help to enhance the health of our customers, promote animal welfare, reduce antibiotic resistance and protect the environment. 
We have also instituted measures to eliminate food waste, divert usable products to food banks, reduce single use plastic bags 
and  reduce  the  use  of  toxic  pesticides  and  antimicrobial  products.  We  believe  these  efforts  reflect  our  commitment  to 
corporate responsibility and demonstrate our support for sustainable regenerative agricultural practices. 

Experienced and committed management team with proven track record. Our executive management team has an 
average of 33 years of experience in the natural grocery industry, while our entire management team has an average of 30 
years of relevant experience. Since the second generation of the Isely family assumed control of the business in 1998, we 
have grown our store count from 11 stores to 148 stores as of September 30, 2018 by remaining dedicated to our founding 
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principles.  Over  their  tenure,  members  of  our  executive  management  team  have  been  instrumental  in  establishing  a 
successful, scalable operating model, generating consistently strong financial results and developing an effective site selection 
and store opening process. The depth of our management experience extends beyond our home office. As of September 30, 
2018, approximately 44% of our store managers at comparable stores had tenures of over four years with us, and our store 
and department managers at these stores had average tenures of over four years with us. In addition, we have a track record 
of promoting store management personnel from within. We believe our management’s experience at all levels will allow us 
to continue to grow our store base while maintaining operational excellence by driving efficiencies in store and back room 
operations, managing inventory levels and focusing on exceptional customer service. 

Our Growth Strategies 

We are pursuing several strategies to continue our profitable growth, including: 

Expand our store base. We intend to continue expanding our store base through new store openings in existing 
markets,  as  well  as  penetrating  new  markets,  by  leveraging  our  core  competencies  of  site  selection  and  efficient  store 
openings. In fiscal years 2018 and 2017, we opened eight and 14 new stores, respectively, and we plan to open seven to nine 
new stores in fiscal year 2019, of which four opened during the first quarter of fiscal year 2019 prior to the filing of this Form 
10-K. We have signed leases for an additional three new stores that we expect to open in fiscal years 2019 and beyond. 

Store locations as of September 30, 2018. 

Increase  sales  from  existing  customers.  In  order  to  increase  our  average  ticket  and  the  number  of  customer 
transactions, we plan to continue offering an engaging customer experience by providing science-based nutrition education 
and a differentiated merchandising strategy that delivers affordable, high-quality natural and organic grocery products and 
dietary supplements. We also plan to continue to utilize targeted marketing efforts to reach our existing customers, including 
through the {N}power® customer loyalty program, which we anticipate will drive customer transactions, increase the average 
ticket and convert occasional, single-category customers into core, multi-category customers. 

Grow our customer base. We plan to continue building our brand awareness, which we anticipate will grow our 
customer  base.  During  fiscal  year  2018,  we  implemented  several  measures  aimed  at  enhancing  our  brand  awareness, 
including:  (i)  increasing  the  reach  and  publication  frequency  of  our  Health  Hotline  magazine;  (ii)  conducting  television 
advertising campaigns in 17 markets; (iii) conducting radio advertising campaigns in support of new store openings and store 
relocations; (iv) conducting outdoor advertising campaigns in approximately 75 markets; (v) enhancing our social media 
reach through increased investment in paid and organic placements on platforms such as Facebook, Twitter and Instagram; 
(vi)  launching  a  new  website  that  features  more  advanced  ecommerce  capabilities,  enhanced  product  and  recipe  search 
interfaces  and  improved  functionality  with  mobile  and  tablet  devices;  (vii)  increasing  the  frequency  of  offerings  under 
the{N}power customer loyalty program and introducing discounted pricing for{N}power members; (viii) organizing special 
monthly promotions and events, such as Earth Day in April, on the anniversary of the Company’s founding in August and 

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during the entire month of September to coincide with Organic Harvest Month; (ix) conducting targeted direct mail campaigns 
in select markets, and (x) extending home delivery services from 70 to 118 stores. 

We  believe  offering  nutrition  education  has  historically  been  one  of  our  most  effective  marketing  strategies  for 
reaching new customers and increasing the demand for natural and organic groceries and dietary supplements in our markets. 
To maximize their impact, we encourage our Nutritional Health Coaches to focus on relationship-building opportunities in 
our communities and with our customers, including promotions, educational cooking events, lectures and classes in our stores. 
Additionally, we seek to attract new customers by enhancing their nutrition knowledge through the distribution of printed 
and  digital  versions  of  our  broad  range  of  educational  resources,  including  the  Health  Hotline  magazine.  In  addition  to 
offering nutrition education, our strategy is to attract new customers with our EDAP - Every Day Affordable Price and to 
build community awareness through our support of local vendors and charities. 

Improve operating margins. We expect to continue our focus on improving our operating margins as we benefit 
from  investments  we  have  made  or  are  making  in  fixed  overhead  and  information  technology.  We  anticipate  these 
investments will support our long-term growth strategy. To improve operating margins, we also intend to further optimize 
performance, maintain appropriate store labor levels, reduce inventory shrink and effectively manage product selection and 
pricing. In addition, we expect to achieve greater economies of scale through sourcing and distribution as we add more stores. 

Our Stores 

Our stores offer a comprehensive selection of natural and organic groceries and dietary supplements in a smaller-
store format that aims to provide a convenient, easily shopped and relaxed environment for our customers. Our store design 
emphasizes a clutter-free, organized feel, a quiet ambience accented with warm lighting and the absence of aromas from meat 
and seafood counters present in many of our competitors’ stores. We believe our core customers consider us a destination 
stop for their nutritional education and information, natural and organic products and dietary supplements. 

Our  Store  Format.  Our  stores  range  from  approximately  5,000  to  16,000  selling  square  feet,  and  average 
approximately 11,000 selling square feet. In fiscal year 2018, our eight new stores averaged approximately 10,000 selling 
square feet. Approximately one quarter of our stores’ selling square footage is dedicated to dietary supplements. Most of our 
stores  also  include  a  dedicated  community  room  available  for  public  gatherings,  a  demonstration  kitchen  for  cooking 
education and/or lecture space. Our comparable stores sell an average of approximately 22,000 SKUs of natural and organic 
products per store, including an average of approximately 6,600 SKUs of dietary supplements. During fiscal year 2017, we 
introduced a new layout for our new stores, which is depicted in the following diagram: 

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Site Selection. Our real estate strategy is adaptable to a variety of market conditions. When selecting locations for 
new stores, we use analytical models, based on research provided by The Buxton Company and our extensive experience, to 
identify promising store locations. We typically locate new stores in prime locations which offer easy customer access and 
high  visibility.  Many  of  our  stores  are  near  other  supermarkets  or  gourmet  food  retailers,  and  we  complement  their 
conventional product  offerings  with high-quality,  affordable  natural  and organic  groceries  and  dietary  supplements  in  an 
efficient and convenient retail setting. Our model for selecting viable new store locations incorporates factors such as target 
demographics, community characteristics, nearby retail activity and other measures and is based on first-hand observation of 
the community’s characteristics surrounding each site. We have employees dedicated to opening new stores efficiently and 
quickly, typically within approximately nine months from the time of lease execution. 

Store-Level Economics. Our new stores typically require an average upfront capital investment of approximately 
$2.1 million, consisting of capital expenditures of approximately $1.6 million, net of tenant allowances, initial inventory of 
approximately  $0.3  million,  net  of  payables,  and  pre-opening  expenses  of  approximately  $0.2  million.  We  target 
approximately four years to recoup our initial net cash investments and approximately 30% cash-on-cash returns by the end 
of the fifth year following the opening. Our actual payback period averages approximately five years. 

Individual new store investment levels and the performance of new store locations may differ widely from originally 
targeted levels and from store-to-store due to competitive considerations and a variety of other factors, and these differences 
may be material. In particular, investments in individual stores, store-level sales, profit margins, payback periods and cash-
on-cash return levels are impacted by a range of risks and uncertainties beyond our control, including those described under 
the caption “Risk Factors.” 

Our Focus on Nutrition Education 

Nutrition  education  is  one  of  our  founding  principles  and  is  a  primary  focus  for  all  employees.  We  believe  our 
emphasis  on  science-based  nutrition  education  differentiates  us  from  our  competitors  and  creates  a  unique  shopping 
experience for our customers. 

Our Nutritional Health Coaches (NHCs) are a core element of our nutrition education program. Every store has a 
NHC  position  to  educate  customers  and  train  employees  on  nutrition.  NHCs  must  have  earned  a  degree  or  certificate  in 
nutrition  or  a  related  field  from  an  accredited  school,  complete  continuing  education  in  nutrition,  and  be  thoroughly 
committed to fulfilling our mission. To educate and empower customers to make informed nutrition choices, our NHCs are 
available  for  complimentary  one-on-one  nutrition  health  coaching  sessions.  Each  NHC  is  also  responsible  for  various 
relationship-building  opportunities  in  our  communities  and  with  our  customers,  including  educational  activities  such  as 
nutrition  classes,  lectures,  seminars,  health  fairs  and  store  tours.  To  maximize  the  impact  of  our  NHCs,  we  stress  the 
importance of their focusing on in-store educational events, offering health coaching sessions and holding nutrition classes 
in the community by partnering with school, municipal and corporate wellness programs. During fiscal year 2018, our NHCs 
increased the number of their health coaching sessions and community nutrition classes while continuing to offer a variety 
of in-store education events. We believe that our NHCs’ focus on relationship-building opportunities in our communities and 
with our customers helps to enhance our marketing and branding initiatives. Additionally, our NHCs are an onsite resource 
for  nutrition  training  and  education  for  our  employees.  Each  NHC  trains  our  employees  to  use  a  compliant  educational 
approach to customer service without attempting to diagnose or treat specific conditions or ailments. We believe our NHC 
position is a competitive differentiator and represents a key element of our customer service model. 

Our training and education programs are supplemented by outside experts, online materials and printed handouts. 
We also use our Health Hotline magazine to educate our customers. The Health Hotline magazine, which was published 11 
times in fiscal year 2018, includes in-depth articles on health and nutrition, along with a selection of sale items. The printed 
version of the Health Hotline magazine is mailed to subscribers and distributed in our stores. In addition, an electronic version 
of the Health Hotline magazine is distributed to subscribers via the internet and posted on our website. 

Our Products  

Product Selection Guidelines. We have a set of strict quality guidelines covering all products we sell. For example: 

●  we  do  not  approve  for  sale  food  known  to  contain  artificial  colors,  flavors,  preservatives  or  sweeteners  or
partially hydrogenated or hydrogenated oils, regardless of the proportion of its natural or organic ingredients; 

●  we only sell USDA certified organic produce; 
●  we only sell pasture-raised, non-confinement dairy products and free-range eggs; 

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●  we only sell naturally raised meats from animals that are not known to have been treated with antibiotics or

hormones or fed animal by-products; and 

●  we do not sell distilled spirits, tobacco products or e-cigarettes. 

Our product  review  team  analyzes  all  new products  and  approves  them  for  sale  based on  ingredients,  price  and 
uniqueness within the current product set. We actively research new products in the marketplace through our product vendors, 
private label manufacturers, scientific findings, customer requests and general trends in popular media. Our stores are able 
to fully merchandise all departments by providing an extensive assortment of natural and organic products. We do not believe 
we need to sell conventional products to fill our selection, increase our margins or attract more customers. 

What We Sell. We operate both a full-service natural and organic grocery store and a dietary supplement store within 

a single retail location. The following is a breakdown of our sales mix for the fiscal year ended September 30, 2018: 

The products in our stores include: 

●  Grocery. We offer a broad selection of natural and organic grocery products with an emphasis on minimally 
processed and single ingredient products that are not known to contain artificial colors, flavors, preservatives or 
sweeteners or partially hydrogenated or hydrogenated oils. Additionally, we carry a wide variety of products 
associated with special diets such as gluten free, vegetarian and non-dairy. Our grocery products include: 

■  Produce.  We  sell  only  USDA  certified  organic  produce  and  source  from  local,  organic  producers
whenever feasible. Our selection varies based on seasonal availability, and we strive to offer a variety
of organic produce offerings that are not typically found at conventional food retailers. 

■  Bulk Food. We sell a wide selection of private label repackaged bulk products including dried fruits,
nuts, grains, granolas, teas, herbs and spices. We also sell peanut and almond butters, freshly ground
in-store under the Natural Grocers brand. 

■  Natural Grocers Brand Products. We sell an expanding range of Natural Grocers brand private label 
products, including pasta, pasta sauce, canned beans and vegetables, bread, olive oil, coconut oil, honey,
tortilla chips and eggs. 

■  Dry, Frozen and Canned Groceries. We offer a wide variety of natural and organic dry, frozen and
canned  groceries,  including  cereals,  soups,  baby  foods,  frozen  entrees  and  snack  items.  We  offer  a
broad selection of natural chocolate bars and energy, protein and food bars. 

■  Meats and Seafood. We only offer naturally-raised or organic meat products. The naturally raised meat
products  we  offer  come  from  animals  that  are  not  known  to  have  been  treated  with  antibiotics  or
hormones, fed animal by-products or raised in concentrated animal feeding operations. Additionally,
we only buy from companies we believe employ humane animal-raising practices. Our seafood items
are  generally  frozen  at  the  time  of  processing  and  sold  from  our  freezer  section,  thereby  ensuring 
freshness and reducing food spoilage and safety issues. The seafood we sell is generally sourced from

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sustainable  fisheries  or  ecologically  responsible  farm-raised  operations  and  excludes  endangered
species. 

■  Dairy Products, Dairy Substitutes and Eggs. We offer a broad selection of natural and organic dairy
products such as milk, cheeses, yogurts and beverages, as well as eggs and non-dairy substitutes made 
from  almonds,  coconuts,  rice  and  soy.  Our  stores  sell  only  pasture-raised,  non-confinement  dairy 
products and free-range eggs (i.e., from chickens that are not only cage-free but also provided with 
sufficient space to move). 

■  Prepared  Foods.  Our  stores  have  a  convenient  selection  of  refrigerated  prepared  fresh  food  items, 
including salads, sandwiches, salsa, hummus and wraps. The size of this offering varies by location. 

■  Bread and Baked Goods. We receive regular deliveries of a wide selection of bakery products for our

bakery section, which includes an extensive selection of gluten-free items. 

■  Beverages. We offer a wide variety of beverages containing natural and organic ingredients. We also
offer low-cost, self-serve filtered drinking water that is dispensed into one-gallon or larger containers 
provided by our customers. We offer kombucha on tap at substantially all of our stores. 

■  Beer, wine and hard cider. In fiscal year 2017, we started selling craft beer, craft hard cider and organic
and biodynamic wine at one store in Denver, Colorado. In fiscal year 2018, we started selling craft beer,
craft hard cider and organic and biodynamic wine at six stores in Oregon. During fiscal year 2019, we
plan  to  commence  selling  craft  beer  and  organic  and  biodynamic  wine  at  several  of  our  stores  in 
Oklahoma and to commence selling craft beer at additional stores in Colorado.  

●  Dietary Supplements. Our dietary supplement department primarily sells name-brand supplements, as well as a 
line of private label dietary supplements. The department is carefully organized to help both employees and 
customers find products efficiently. We generally offer several different formulations and potencies for each 
type of product in order to meet our customers’ varying needs. 

●  Other. 

■  Body Care. We offer a full range of cosmetics, skin care, hair care, fragrance and personal care products 
containing natural and organic ingredients. Our body care offerings range from bargain-priced basics 
to high-end formulations. 

■  Pet Care. We offer a full line of natural pet care and food products that comply with our human food

guidelines. 

■  Household  and  General  Merchandise.  Our  offerings  include  sustainable,  hypo-allergenic  and 
fragrance-free household products, including cleaning supplies, paper products, dish and laundry soap
and other common household products, including diapers. 

■  Books and Handouts. We stock approximately 300 titles in each store’s book department. Titles cover
various approaches to diet, lifestyle and health. Additionally, we offer hundreds of handouts on various
health topics and dietary supplements to our customers free of charge. 

Quality Assurance. We endeavor to ensure the quality of the products we sell. We work with reputable suppliers we 
believe are compliant with established regulatory and industry guidelines. Our purchasing department requires a complete 
supplier and product profile as part of the approval process. Our dietary supplement suppliers must follow Food and Drug 
Administration  (FDA)  current  good  manufacturing  practices  supported  by  quality  assurance  testing  for  both  the  base 
ingredients and the finished product. We expect our suppliers to comply with industry best practices for food safety. 

Many of our suppliers are inspected and certified under the USDA National Organic Program, voluntary industry 
associations,  and  other  third  party  auditing  programs  with  regard  to  additional  ingredients,  manufacturing  and  handling 
standards. Each Natural Grocers store is certified as an organic handler and processor by an accredited USDA certifier in the 
calendar  year  after  it  opens,  and  annually  thereafter.  We  operate  all  our  stores  in  compliance  with  the  National  Organic 
Program  standards,  which  restrict  the  use  of  certain  substances  for  cleaning  and  pest  control  and  require  rigorous 
recordkeeping and methods to prevent co-mingling and contamination, among other requirements. 

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Our Pricing Strategy 

We have an EDAP - Every Day Affordable Price designation on many products, while also providing special sale 
pricing on hundreds of additional items. We believe our pricing strategy allows our customers to shop our stores on a regular 
basis for their groceries and dietary supplements. 

The key elements of our pricing strategy include: 

●  EDAP - Every Day Affordable Price throughout our stores; 
●  heavily advertised Health Hotline deals supported by manufacturer participation; 
●  discounts offered to {N}power members; 
● 
● 
●  managers’ specials, such as clearance, overstock, short-dated or promotional incentives; and 
● 

short term price promotions related to holidays, targeted campaigns and other events; 
in-store specials generally lasting for one month and not advertised outside the store; 

specials on seasonally harvested produce. 

As we continue to expand our store base, we believe there are opportunities for increased leverage in fixed costs, 
such as administrative expenses, as well as increased economies of scale in sourcing products. We strive to keep our product, 
operating and general and administrative costs low, which allows us to continue to offer attractive pricing for our customers. 

Our Store Operations 

Store Hours. Our stores typically are open from 8:30 a.m. to 9:05 p.m., Monday through Saturday, and from 9:00 

a.m. to 8:05 p.m. on Sunday. 

Store  Management  and  Staffing.  Our  typical  store  staffing  includes  a  manager  and  assistant  manager,  with 
department  managers  in  each  of  the  dietary  supplement,  grocery,  dairy  and  frozen,  produce,  body  care  and  receiving 
departments, as well as several non-management employees. Each store manager is responsible for monthly store profit and 
loss, including labor, merchandising and inventory costs. We also employ regional managers to oversee all store operations 
for regions consisting of approximately 10 to 15 stores. Each regional manager reports to, and is supported by, a director of 
store operations and other staff. 

To ensure a high level of service, all employees receive training and guidance on customer service skills, product 
attributes and nutrition education. Employees are carefully trained and evaluated based on a requirement that they present 
nutrition  information  in  an  appropriate  and  legally  compliant  educational  context  while  interacting  with  customers. 
Additionally, store employees are cross-trained in various functions, including cashier duties, stocking and receiving product. 

Every store also maintains a Nutritional Health Coach (NHC) position. The NHC is responsible for training our 
store employees and educating our customers in accordance with applicable local, state and federal regulations. Each NHC 
must  have  earned  a  degree  or  certificate  in  nutrition  or  a  related  field  from  an  accredited  school,  complete  continuing 
education in nutrition and be thoroughly committed to fulfilling our mission. Substantially all of our NHCs are full-time 
employees. The NHCs are overseen by Regional Nutritional Health Coach Managers. 

Bulk Food Repackaging Facility and Distribution Center. We lease a 150,000 square foot bulk food repackaging 
facility  and  distribution  center  located  in  Golden,  Colorado.  That  facility  also  houses  a  training  center  and  certain 
administrative support functions. 

Inventory. We use a robust merchandise management and perpetual inventory system that values goods at moving 
average cost. We manage most shelf stock based on weeks-on-hand relative to sales, resupply time and minimum economic 
order quantity. 

Sourcing and Vendors. We source from approximately 1,200 suppliers, and offer over 3,300 brands. These suppliers 
range  from  small  independent  businesses  to  multi-national  conglomerates.  As  of  September  30,  2018,  we  purchased 
approximately  77%  of  the  goods  we  sell  from  our  top  20  suppliers.  For  the  fiscal  year  ended  September  30,  2018, 
approximately 64% of our total purchases were from United Natural Foods Inc. and its subsidiaries (UNFI). In fiscal year 
2016, we extended our long-term relationship with UNFI as our primary supplier of dry grocery and frozen food products 
through May 31, 2021. In May 2018, we entered into an amendment to our agreement with UNFI pursuant to which we 
appointed Albert’s Organics, a wholly owned subsidiary of UNFI, as our primary supplier of organic produce products for 

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the majority of our stores. We maintain good relations with UNFI and believe we have adequate alternative supply methods, 
including self-distribution. 

We contract with third-party manufacturers to produce groceries and dietary supplements under the Natural Grocers 
brand.  We  have  longstanding  relationships  with  our  suppliers,  and  we  require  disclosure  from  them  regarding  quality, 
freshness, potency and safety data information. Our bulk food private label products are packaged by us in pre-packed sealed 
bags to help prevent contamination while in transit and in our stores. Unlike most of our competitors, most of our private 
label nuts, trail mix and flours are refrigerated in our warehouse and stores to maintain freshness. 

Our Employees  

We  refer  to  our  employees  as  our  “Good4u  Crew.”  Commitment  to  our  employees  is  one  of  our  five  founding 
principles. Employees are eligible for health, long-term disability, vision and dental insurance coverage, as well as Company 
paid short-term disability and life insurance benefits, after they meet eligibility requirements. Additionally, our employees 
are offered a 401(k) retirement savings plan with discretionary contribution matching opportunities. We believe we pay above 
average retail wages. In addition, all employees receive in store discounts and earn an additional $1.00 per hour, up to $40 
per week, in “Vitamin Bucks,” which can be used to purchase products in our stores. It is important to us that our employees 
live a healthy, balanced lifestyle, and we believe that the discounts we offer our employees and the Vitamin Bucks benefit 
provide an additional resource for our employees to purchase natural and organic products. This further offers our employees 
the opportunity to become more familiar with the products we sell, which we believe improves the customer service our 
employees are able to provide. We believe these and other factors have a positive impact on employee retention rates and 
encourage our employees to appreciate our culture, which helps them better promote our brand. We have an established set 
of standard operating procedures, including hiring and human resource policies, training practices and operational instruction 
manuals. This allows each store to operate with strict accountability and still maintain independence to respond to its unique 
circumstances. 

As of September 30, 2018, we employed 3,019 full-time and 579 part-time (less than 30 hours per week) employees, 
including a total of 321 employees at our home office and our bulk food repackaging facility and distribution center. None 
of our employees is subject to a collective bargaining agreement. We believe we have good relations with our employees. 

Our Customers 

The growth in the natural and organic grocery and dietary supplement industries and growing consumer interest in 
health and nutrition have led to an increase in our core customer base. We believe the demands for affordable, nutritious food 
and dietary supplements are shared attributes of our core customers, regardless of their socio-economic status. Additionally, 
we believe our core customers prefer a retail store environment that offers carefully selected natural and organic products 
and dietary supplements and supports environmentally sustainable products and practices. Our customers tend to be interested 
in health and nutrition, and expect our store employees to be highly knowledgeable about these topics and related products. 

An analysis of our Health Hotline subscriber list indicates that our customers come from broad geographic segments, 

including urban, suburban and rural areas, which reflects the varied characteristics and portability of our store locations. 

Our Communities 

One  of  our  founding  principles  is  to  be  an  active  member  and  steward  of  the  communities  we  serve.  As  a 

commitment to this principle, we: 

●  provide extensive free educational services to customers in the form of lectures, classes, printed resources, online

resources, publications and one-on-one nutrition coaching; 

●  participate in health fairs, school outreach, community wellness events and other activities to engage with and 

educate the community; 

●  partner with city and corporate wellness programs; 
●  disseminate new research on nutrition information; 
●  participate in the legislative and regulatory process at local, state and national levels so that our customers have
access to quality food and dietary supplements and the educational resources to guide their own wellness; 
continually strive to source products and services from local producers and vendors; 

● 

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● 

carefully  collect  all  of  our  excess  or  distressed  food  and  merchandise  and  donate  it  to  local  non-profit 
organizations; 

●  provide cash to local food banks, making donation determinations based on the number of customers who shop

our stores with their own bags; 

●  do not provide paper or plastic bags at our registers and encourage the use of reusable totes; 
● 

reduce our energy costs and carbon footprint using efficient heating, ventilation and air conditioning, lighting,
and refrigerating systems; 
implement strategies to eliminate excess packaging, energy and transportation costs; 
recycle and reuse paper, plastic, glass and electronic products whenever possible; 

● 
● 
●  manage the waste stream services at all of our stores in order to optimize our diversion of waste to recycling and 

compost and increase the environmental sustainability of our operations; 

●  use healthy and environmentally responsible building materials and finishes in our new stores and remodels; 
●  promote environmentally responsible and sustainable practices in our supply chain; and 
● 

support the economic vitality of small producers and agricultural communities. 

Marketing and Advertising 

A significant portion of our marketing efforts is focused on educating our customers on the benefits of natural and 
organic grocery products, dietary supplements and our quality standards. Our customer outreach programs provide practical 
general  nutrition  knowledge  to  a  variety  of  groups  and  individuals,  schools,  businesses,  families  and  seniors.  These 
educational efforts fulfill one of our founding principles and also offer us the opportunity to build relationships with customers 
and community influencers. 

Health Hotline. During fiscal year 2018, we increased the reach and publication frequency of our Health Hotline 
magazine. The Health Hotline, which was converted from a 20-page newsletter into a 32-page four color magazine during 
fiscal year 2017, contains a mix of in-depth health and nutrition articles, along with a selection of popular sale items. The 
articles  aim  to  be  relevant,  science-based  and  written  to  reflect  the  most  recent  research  findings.  The  Health  Hotline 
magazine was published 11 times during fiscal year 2018, compared to seven times during fiscal year 2017. The printed 
version of the Health Hotline magazine is mailed to subscribers and distributed in our stores. In addition, an electronic version 
of  the  Health  Hotline  magazine  and  a  weekly  electronic  Health  Hotline  newsletter  are  distributed  to  subscribers  via  the 
internet. We expect to publish the Health Hotline magazine 11 times in fiscal year 2019. Generally, we negotiate with our 
suppliers for significantly lower costs on Health Hotline sale items, which in turn allows us to offer low sale prices to our 
customers. Focused staff training at all locations occurs concurrently with the release of each Health Hotline to ensure that 
store staff are familiar with the content in each issue. 

Website and Social Media. We maintain www.naturalgrocers.com as our official company website to host store 
information, sale and discount offers, educational materials, product and standards information, policies and contact forms, 
advocacy and news items and e-commerce capabilities. Our website is intended to be part of an overall enhanced branding 
strategy to more effectively communicate our brand’s unique and compelling attributes, including our founding principles. 
In  September  2018,  we  launched  a  new  website  that  was  designed  to  offer  a  more  personalized  and  convenient  online 
experience for our customers. The new website features more advanced ecommerce capabilities, enhanced product and recipe 
search interfaces and improved functionality with mobile and tablet devices. We believe the continued growth of site visitors, 
page views and other metrics of our website activity indicates that our content is timely and informative to the communities 
we  serve. Our  website  is  interlinked with other  online  and social  media  outlets,  including  Facebook,  Instagram,  Twitter, 
Pinterest and YouTube. During fiscal year 2018, we increased our investment in paid and organic placements on platforms 
such as Facebook, Twitter and Instagram, resulting in enhanced social media reach. We expect to continue investing in such 
digital engagement activities during fiscal year 2019. 

Advertising. Our advertising activities in fiscal year 2018 included: (i) conducting television advertising campaigns 
in 17 markets (compared to six markets in fiscal year 2017); (ii) conducting radio advertising campaigns in support of new 
store openings and store relocations; (iii) conducting outdoor advertising campaigns in approximately 75 markets (compared 
to approximately 50 markets in fiscal year 2017); (iv) conducting targeted direct mail campaigns in select markets, and (v) 
utilizing organic search, search engine marketing, search engine optimization and display advertisements to deliver more 
customer traffic to our website and stores. 

{N}power Customer Loyalty Program. The {N}power customer loyalty program was introduced in fiscal year 2015. 
Registered users of {N}power receive digital coupons, personalized offers and other rewards, all by providing their phone 
number  at  the  time  of  checkout.  During  fiscal  year  2018,  we  increased  the  frequency  of  our  {N}power  offerings  and 
introduced discounted pricing for{N}power members on certain staple items, such as free-range eggs. We believe these steps 
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helped  to  increase  membership  in  the  {N}power  program  during  fiscal  year  2018.  We  believe  {N}power  has  enhanced 
customer loyalty and increased customer traffic and engagement levels. As of September 30, 2018, we had approximately 
750,000 registered {N}power members. 

Special Promotions. During fiscal year 2018, we organized special monthly promotions and events, such as Earth 
Day in April, on the anniversary of the Company’s founding in August and during the entire month of September to coincide 
with  Organic  Harvest  Month.  Promotions  included  sweepstakes  drawings  and  nutrition  education  classes.  We  expect  to 
continue offering similar promotions and special events in the future. 

Sponsorships.  During  fiscal  year  2018,  we  sponsored  a  US  speed  skater  and  a  number  of  nutrition  experts.  In 
addition, in September 2018 and 2017, to coincide with Organic Harvest Month, we collected donations from our customers 
on behalf of the Organic Farmers Association. 

Home Delivery Services. We offer home delivery services in select markets in partnership with a third party. During 

fiscal year 2018, we expanded our home delivery services offering from 70 to 118 stores. 

Online Pre-Ordering of Holiday Turkeys. During fiscal year 2017, we implemented an online process to pre-order 
organic  and  free-range  turkeys  for  the  Thanksgiving  and  Christmas  holidays.  During  fiscal  year  2018,  we  expanded  this 
program to include organic and free-range ducks and geese. 

New Store Openings. We use various targeted marketing efforts to support the successful introduction of our new 
stores in their individual markets. In addition to the distribution of our Health Hotline magazine and Internet and social media 
efforts targeted to the region, we utilize direct mail distribution of a series of introductory postcards promoting our brand and 
providing discounts and other incentives for new customers. We also focus on community relationship-building activities, 
including  a  series  of  lectures  and  cooking  and  other  demonstrations  in  each  new  store’s  community  room  and/or 
demonstration  kitchen.  Other  new  store  promotional  activities  include  gift  card  giveaways,  musical  performances, 
appearances by our sponsorship partners and participation by local community leaders and organizations. 

Competition 

The grocery and dietary supplement retail business is a large, fragmented and highly competitive industry, with few 
barriers to entry. Our competition varies by market and includes conventional supermarkets such as Kroger and Safeway, 
mass or discount retailers such as Wal-Mart and Target, natural and gourmet markets such as Whole Foods and The Fresh 
Market, foreign-based discount retailers such as Aldi and Lidl, specialty food retailers such as Sprouts and Trader Joe’s, 
warehouse clubs such as Sam’s Club and Costco, independent health food stores, dietary supplement retailers, drug stores, 
farmers’ markets, food co-ops, online retailers such as Amazon, meal delivery services such as Blue Apron and multi-level 
marketers. Competition in the grocery industry is likely to intensify, and shopping dynamics may shift, as a result of, among 
other things, Amazon’s acquisition of Whole Foods in August 2017, the plans of Aldi and Lidl to expand their presence in 
the United States and the expanding availability of grocery ordering, pick-up and delivery options. These businesses compete 
with us for customers on the basis of price, selection, quality, customer service, shopping experience or any combination of 
these  or  other  factors.  They  also  compete  with  us  for  products  and  locations.  In  addition,  some  of  our  competitors  are 
expanding to offer a greater range of natural and organic foods. We believe our commitment to carrying only carefully vetted, 
affordably priced and high-quality natural and organic products and dietary supplements, as well as our focus on providing 
nutritional education, differentiate us in the industry and provide a competitive advantage. In addition, we face internally 
generated competition when we open new stores in markets we already serve. 

Seasonality 

Our  business  is  active  throughout  the  calendar  year  and  does  not  experience  significant  fluctuation  caused  by 

seasonal changes in consumer purchasing. 

Insurance and Risk Management  

We use a combination of insurance and self-insurance to cover workers’ compensation, general liability, product 
liability, director and officers’ liability, cyber risk, employment practices liability, employee healthcare benefits and other 
casualty and property risks. Changes in legal trends and interpretations, variability in inflation rates, changes in the nature 
and method of claims settlement, benefit level changes due to changes in applicable laws, insolvency of insurance carriers 
and changes in discount rates could all affect ultimate settlements of claims. We evaluate our insurance requirements and 
providers on an ongoing basis. 

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Trademarks and Other Intellectual Property 

We  believe  that  our  intellectual  property  is  important  to  the  success  of  our  business.  We  have  received  the 
registration of trademarks not only for Vitamin Cottage and Health Hotline but also for our logo, Natural Grocers by Vitamin 
Cottage®  and  Vitamin  Cottage  Natural  Grocers®  for  appropriate  categories  of  trade.  In  addition,  we  have  received  the 
registration of service marks for EDAP – Every Day Affordable Price, {N}power, Organic Headquarters®, Organic Month 
Headquarters®  and  Natural  Grocers  Cottage  Wine  and  Craft  Beer®  and  the  registration  of  a  trademark  for  These  Came 
First®.  We  do  not  own  or  license  for  use  any  patents,  franchises  or  concessions  that  are  material  to  our  business.  Our 
trademarks are generally valid and may be renewed indefinitely as long as they are in use and their registrations are properly 
maintained. 

Information Technology Systems 

We have made significant investments in overhead and information technology infrastructure, including purchasing, 
receiving, inventory, point of sale, warehousing, distribution, accounting, reporting and financial systems. We use an ERP 
system with integrated merchandise management, reporting and accounting system at all of our stores, as well as at our bulk 
food repackaging facility and distribution center and for corporate functions including accounting, reporting and purchasing. 
Our ERP system application support and hardware functions are outsourced, which allows us to focus on our core business. 
We also have an enterprise-wide HRIS, which has enabled us to more efficiently and effectively manage our human resources 
and payroll needs at all locations. During fiscal year 2018, we implemented a company-wide scheduling system for our stores, 
deployed new handheld technology at all our stores and started to deploy VOIP telephony solutions at our stores. In fiscal 
year 2019, we expect to leverage cloud technology in our information technology systems and continue the deployment of 
VOIP  telephony  solutions  at our  stores. We  plan  to  continue  investing  in  our  information  technology  infrastructure with 
systems that scale with and add efficiencies to our operations as we continue to grow. 

Regulatory Compliance  

We  are  subject  to  various  federal,  state  and  local  laws,  regulations  and  administrative  practices  that  affect  our 
business. The safety, formulation, manufacturing, processing, packaging, importation, labeling, promotion, advertising and 
distribution of products we sell in our stores, including private label products, are subject to regulation by several federal 
agencies,  including  the  FDA,  the  Federal  Trade  Commission  (the  FTC),  the  USDA,  the  Consumer  Product  Safety 
Commission (the CPSC) and the Environmental Protection Agency (the EPA), as well as by various state and local agencies. 

Food Products. The FDA has comprehensive authority to regulate the safety of food and food ingredients (including 
pet food and pet food ingredients but excluding meat, poultry, catfish and certain egg products) under the Federal Food, Drug, 
and Cosmetic Act (the FDCA). The USDA’s Food Safety Inspection Service is responsible for ensuring that the nation’s 
commercial supply of meat, poultry, catfish and certain egg products is safe, wholesome and correctly labeled and packaged 
under the Federal Meat Inspection Act and the Poultry Products Inspection Act. 

The Food Safety Modernization Act (the FSMA), enacted in 2011, amended the FDCA and significantly expanded 
food  safety  requirements  and  the  FDA’s  regulatory  authority  over  food  safety.  The  FSMA  requires  the  FDA  to  impose 
comprehensive, prevention-based controls across the food supply chain, further regulates food products imported into the 
United States and provides the FDA with mandatory recall authority. In addition, the FSMA requires the FDA to undertake 
numerous rulemakings and to issue numerous guidance documents, as well as reports, plans, standards, notices and other 
tasks. As a result, implementation of the legislation is ongoing and likely to take several years. 

The FDA also exercises broad jurisdiction over the labeling and promotion of food. Labeling is a broad concept that, 
under  most  circumstances,  extends  even  to  product-related  claims  and  representations  made  on  a  company’s  website  or 
similar printed or graphic medium. All foods, including dietary supplements, must bear labeling that provides consumers 
with  essential  information  with  respect  to  standards  of  product  identity,  net  quantity/weight,  nutrition  facts  labeling, 
ingredient  statements,  identity  and  location  of  manufacturer/packer/distributor,  and  allergen  disclosures.  The  FDA  also 
regulates the use of structure/function claims (e.g., “calcium builds strong bones”), health claims (e.g., "adequate calcium 
throughout life may reduce the risk of osteoporosis"), nutrient content claims (e.g., “high in antioxidants”) and “natural” and 
“all natural” claims. “Organic” claims, however, are primarily regulated by the USDA. New food labeling requirements, 
including  disclosure  of  calories  and  other  nutrient  information  are  scheduled  to  go  into  effect  on  January  1,  2020  for 
manufacturers with $10.0 million or more in annual food sales and on January 1, 2021 for manufacturers with less than $10.0 
million in annual food sales. 

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Dietary  Supplements.  The  FDA  also  has  comprehensive  authority  to  regulate  the  safety  of  dietary  supplements, 
dietary ingredients, labeling and current good manufacturing practices. The Dietary Supplement Health and Education Act 
(DSHEA), enacted in 1994, greatly expanded the FDA’s regulatory authority over dietary supplements. Through DSHEA, 
dietary supplements became a separately regulated commodity and the FDA was empowered to establish good manufacturing 
practice regulations governing key aspects of the production of dietary supplements, including quality control, packaging and 
labeling.  DSHEA  also  expressly  permits  dietary  supplements  to  bear  statements  describing  how  a  product  affects  the 
structure, function and general well-being of the body, although no statement may expressly or implicitly represent that a 
dietary supplement will diagnose, cure, mitigate, treat or prevent a disease. 

FDA Enforcement. The FDA has broad authority to enforce the provisions of the FDCA applicable to the safety, 
labeling,  manufacturing,  transport  and  promotion  of  foods  and  dietary  supplements,  including  powers  to  issue  a  public 
warning  letter  to  a  company,  publicize  information  about  illegal  products,  institute  an  administrative  detention  of  food, 
request or order a recall of illegal food products from the market, and request the Department of Justice to initiate a seizure 
action, an injunction action or a criminal prosecution. Pursuant to the FSMA, the FDA also has the power to refuse the import 
of any food or dietary supplement from a foreign supplier that is not appropriately verified as being in compliance with all 
FDA laws and regulations. Moreover, the FDA has the authority to administratively suspend the registration of any facility 
that produces or processes food, including supplements, that it deems to present a reasonable probability of causing serious 
adverse health consequences. 

Food and Dietary Supplement Advertising. The FTC exercises jurisdiction over the advertising of foods and dietary 
supplements, including the use of “green” claims on products, general claims about environmental benefits and claims about 
whether product packaging is recyclable or compostable. The FTC has the power to institute monetary sanctions and the 
imposition of “consent decrees” and penalties that can severely limit a company’s business practices. In recent years, the 
FTC  has  instituted  numerous  enforcement  actions  against  dietary  supplement  companies  for  failure  to  have  adequate 
substantiation for claims made in advertising or for the use of false or misleading advertising claims. In addition, private 
parties are increasingly initiating broad consumer class actions against food and dietary supplement manufacturers for false 
or misleading labeling and/or advertising. 

Compliance. As is common in our industry, we rely on our suppliers and contract manufacturers to ensure that the 
products they manufacture and sell to us comply with all applicable regulatory and statutory requirements. In general, we 
seek  certifications  of  compliance,  representations  and  warranties,  indemnification  and  insurance  from  our  suppliers  and 
contract  manufacturers.  However,  even  with  adequate  certifications,  representations  and  warranties,  insurance  and 
indemnification, any claims of non-compliance could significantly damage our reputation and consumer confidence in the 
products we sell. In addition, the failure of such products to comply with applicable regulatory and legislative requirements 
could prevent us from marketing the products or require us to recall or remove such products from our stores. In order to 
comply  with  applicable  statutes  and  regulations,  our  suppliers  and  contract  manufacturers  have  from  time  to  time 
reformulated,  eliminated  or  relabeled  certain  of  their  products  and  we  have  revised  certain  provisions  of  our  sales  and 
marketing program. 

We regularly train our in-store employees to provide an educational customer service approach that is ethical, honest 
and accurate and that does not cross over into a scope of practice reserved for licensed healthcare professionals. For example, 
our employees are not allowed to discuss any “disease” or “cure.” Instead, we focus on how the structure and function of the 
body is affected by lifestyle choices and the different nutritional components of an individual’s diet, including those contained 
in dietary supplements. Our customers are encouraged to make informed decisions about their diet, lifestyle and possible 
need for supplementation. Our NHCs are responsible for overseeing compliance with FDA and FTC regulations. While we 
believe that our nutrition education practices are in compliance with federal and state requirements, a finding to the contrary 
could pose significant issues with respect to our business and our reputation among our customers or otherwise have a material 
adverse effect on our business. 

New or revised government laws and regulations affecting our business or our industry, such as those relating to 
genetically modified foods, could result in additional compliance costs and civil remedies. The risks associated with these 
laws and regulations are further described under the caption “Risk Factors.” 

Segment Information  

We have one reporting segment, natural and organic retail stores, through which we conduct all of our business. 
Please see the Consolidated Financial Statements of the Company for the fiscal year ended September 30, 2018, set forth in 
Part IV of this Form 10-K, for financial information regarding this segment. 

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Available Information 

Our website is located at www.naturalgrocers.com. We make our periodic reports and other information filed with 
or furnished to the SEC available, free of charge, through our website as soon as reasonably practicable after those reports 
and other information are electronically filed with or furnished to the SEC. In addition, our Corporate Governance Guidelines, 
the charters for our Audit Committee and Compensation Committee, and our Code of Ethics are publicly available on our 
website at www.naturalgrocers.com under the “Investor Relations – Corporate Governance” section, and we will post any 
amendments to, or waivers from, a provision of this Code of Ethics on our website at the address and location specified 
above. A printed copy of this information is also available without charge by sending a written request to Corporate Secretary, 
Natural Grocers by Vitamin Cottage, Inc., 12612 West Alameda Parkway, Lakewood, CO 80228. The SEC also maintains a 
website that contains our reports and other information at www.sec.gov. Information on our website or any other website is 
not incorporated by reference into this Form 10-K. 

Item 1A. Risk Factors. 

Our business, financial condition and results of operations can be materially impacted by a number of factors which 
could cause our actual results to vary materially from recent results or from our anticipated future results. If any of the 
following risks actually occurs, our business, financial condition, results of operations, cash flow and prospects could be 
materially and adversely affected. As a result, the trading price of our common stock could decline and you could lose all or 
part of your investment in our common stock. Accordingly, you should carefully consider the risks described below as well 
as the other information and data included in this Form 10-K. 

Risks related to our business 

We may not be successful in our efforts to grow. 

Our continued growth largely depends on our ability to increase sales in our existing stores and successfully open 
and operate new stores on a profitable basis. Our comparable store sales growth could be lower than our historical average 
for  various  reasons,  including  the  opening  of  new  stores  that  cannibalize  sales  in  existing  stores,  increased  competition, 
general economic conditions, regulatory changes, price changes as a result of competitive factors and product pricing and 
availability. 

During fiscal years 2018 and 2017, we opened eight and 14 new stores, respectively. We plan to open seven to nine 
new stores and relocate five to six existing stores in fiscal year 2019. We expect our rate of new store growth in the foreseeable 
future to continue to moderate compared to years prior to fiscal year 2017, depending on economic and business conditions 
and  other  factors.  Delays  or  failures  in  opening  new  stores,  or  achieving  lower  than  expected  sales  in  new  stores,  could 
materially  and  adversely  affect  our  growth.  Our  plans  for  continued  expansion  could  place  increased  demands  on  our 
financial,  managerial,  operational  and  administrative  resources.  For  example,  our  planned  expansion  will  require  us  to 
increase  the  number  of  people  we  employ  and  may  require  us  to  upgrade  our  management  information  system  and  our 
distribution infrastructure. We currently operate a single bulk food repackaging facility and distribution center, which houses 
our bulk food repackaging operation. In order to support our recent and expected future growth and to maintain the efficient 
operation of our business, we may need to add additional capacity in the future. These increased demands and operating 
complexities  could  cause  us  to  operate  our  business  less  efficiently,  which  could  materially  and  adversely  affect  our 
operations, financial performance and future growth. 

We may not be able to open new stores on schedule or operate them successfully. Our ability to successfully open 
new stores depends upon a number of factors, including our ability to select suitable sites for our new store locations; to 
negotiate and execute leases on acceptable terms; to coordinate the contracting work on our new stores; to identify, recruit 
and train store managers, Nutritional Health Coaches and other staff; to secure and manage the inventory necessary for the 
launch and successful operation of our new stores; and to effectively promote and market our new stores. If we are ineffective 
in performing these activities, our efforts to open and operate new stores may be unsuccessful or unprofitable, which could 
materially and adversely affect our operations, financial performance and future growth. 

Our newly opened stores may negatively impact our financial results in the short-term, and may not achieve sales 

and operating levels consistent with our more mature stores on a timely basis or at all. 

We have actively pursued new store growth and plan to continue doing so in the future (although the rate of new 
store  growth  in  the  foreseeable  future  is  expected  to  continue  to  moderate  compared  to  years  prior  to  fiscal  year  2017, 
depending on economic and business conditions and other factors). Our new store openings may not be successful or reach 
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the sales and profitability levels of our existing stores. Although we target particular levels of cash-on-cash returns and capital 
investment for each of our new stores, new stores may not meet these targets. Any store we open may not be profitable or 
achieve operating results similar to those of our existing stores. New store openings may negatively impact our financial 
results in the short-term due to the effect of store opening costs and lower sales and contribution to overall profitability during 
the initial period following opening. New stores build their sales volume and their customer base over time and, as a result, 
generally have lower margins and higher operating expenses, as a percentage of net sales, than our existing stores. New stores 
may not achieve sustained sales and operating levels consistent with our more mature store base on a timely basis or at all. 
This may have an adverse effect on our business, financial condition and operating results. 

In addition, we may not be able to successfully integrate new stores into our existing store base and those new stores 
may not be as profitable as our existing stores. Further, we have experienced in the past, and expect to experience in the 
future, some sales volume transfer from our existing stores to our new stores as some of our existing customers switch to 
new, closer locations. If our new stores are less profitable than our existing stores, or if we experience sales volume transfer 
from our existing stores, our business, financial condition and operating results may be adversely affected. 

If we are unable to successfully identify market trends and react to changing consumer preferences in a timely 

manner, our sales may decrease. 

We believe our success depends, in substantial part, on our ability to: 

● 

anticipate,  identify  and  react  to  natural  and  organic  grocery  and  dietary  supplement  trends  and  changing
consumer preferences in a timely manner; 
translate market trends into appropriate, saleable product and service offerings in our stores; and 

● 
●  develop and maintain vendor relationships that provide us access to the newest merchandise, and products that

satisfy our standards, on reasonable terms. 

Consumer preferences often change rapidly and without warning, moving from one trend to another among many 
product or retail concepts. Our performance is impacted by trends regarding natural and organic products, dietary supplements 
and  at-home  meal  preparation.  Consumer  preferences  towards  dietary  supplements  or  natural  and  organic  food  products 
might shift as a result of, among other things, economic conditions, food safety perceptions, reduced or changed consumer 
choices  and  the  cost  of  these  products.  Our  store  offerings  are  comprised  of  natural  and  organic  products  and  dietary 
supplements.  A  change  in  consumer  preferences  away  from  our  offerings,  including  as  a  result  of,  among  other  things, 
reductions or changes in our offerings, could have a material adverse effect on our business. Additionally, negative publicity 
regarding the safety of natural and organic products or dietary supplements, or new or upgraded regulatory standards, may 
adversely affect demand for the products we sell and could result in lower customer traffic, sales and results of operations. 

If we are unable to anticipate and satisfy consumer merchandise preferences in the regions where we operate, our 
net sales may decrease, and we may be forced to increase markdowns of slow-moving merchandise, either of which could 
have a material adverse effect on our business, financial condition and results of operations. 

Our store sales growth and quarterly financial performance may fluctuate for a variety of reasons. 

Our store sales growth and quarterly results of operations have fluctuated in the past, and we expect them to continue 

to fluctuate in the future. A variety of factors affect our store sales growth and quarterly financial performance, including: 

● 
● 
● 
● 

changes in our merchandising strategy or product mix; 
the performance of our newer and remodeled stores; 
the effectiveness of our inventory management; 
the timing and concentration of new store openings, and the related additional human resource requirements and
pre-opening and other start-up costs; 
slowing in the natural and organic retail sector; 
the cannibalization of existing store sales by new store openings; 
levels of pre-opening expenses associated with new stores; 
the timing and effectiveness of our marketing activities; 
consumer preferences, buying trends and spending levels; 
food and commodity price inflation or deflation; 
seasonal fluctuations due to weather conditions and extreme weather-related disruptions; 

● 
● 
● 
● 
● 
● 
● 
●  our ability to generate new and repeat visits to our stores and adequate levels of customer engagement; 
● 

actions by our existing or new competitors, including pricing changes and delivery and fulfillment options; 

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regulatory changes affecting availability and marketability of products; 
supply shortages or other operational disruptions; and 

● 
● 
●  general United States economic conditions and, in particular, the retail sales environment. 

Accordingly, our results for any one fiscal year or quarter are not necessarily indicative of the results to be expected 
for any other year or quarter. Our comparable store sales during any particular future period may decrease. In the event of 
any future decrease, the price of our common stock could decline. For more information on our results of operations for fiscal 
years 2017 and 2018, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” 

Disruptions in the national or worldwide economy and political instability may adversely affect our business, 

results of operations and financial condition and could negatively impact our ability to execute our growth strategy. 

Adverse and uncertain economic conditions may impact demand for the products we sell in our stores. Consumer 
spending  and  levels  of  disposable  income,  including  spending  for  natural  and  organic  grocery  and  dietary  supplement 
products that we sell, are affected by, among other things, prevailing economic conditions, levels of employment, salaries 
and wages,  inflation,  interest  rates,  the  availability  of  credit,  tax  rates, fuel  and  energy costs,  housing market  conditions, 
general business conditions, consumer confidence, and consumer perception of economic conditions. Economic conditions 
and consumer spending may also be adversely impacted by political instability. Natural disasters, the outbreak or escalation 
of war, the occurrence of terrorist acts or other hostilities in or affecting the United States, or concern regarding epidemics in 
the  United  States  or  in  international  markets  could  also  lead to  a decrease  in  spending  by  consumers.  In  the  event of  an 
economic slowdown, consumer spending could be adversely affected, and we could experience lower net sales than expected. 
We could be forced to delay or slow our new store growth plans, which could have a material adverse effect on our business, 
financial condition and results of operations. In addition, our ability to manage normal commercial relationships with our 
suppliers, manufacturers of our private label products, distributors, customers and creditors may suffer. Customers may shift 
purchases to lower-priced or other perceived value offerings during economic downturns. In particular, customers may reduce 
the amount of natural and organic products that they purchase and instead purchase conventional offerings, which generally 
have lower retail prices, at other stores. In addition, consumers may choose to purchase private label products at other stores 
rather than branded products because they are generally less expensive. Suppliers may become more conservative in response 
to these conditions and seek to reduce their production. Our results of operations depend upon, among other things, our ability 
to maintain and increase sales volume with our existing customers, to attract new customers and to provide products that 
appeal  to  customers  at  prices  they  are  willing  and  able  to  pay.  Prolonged  unfavorable  economic  conditions  or  political 
instability may have an adverse effect on our sales and profitability. 

We may be unable to compete effectively in our markets, which are highly competitive. 

The markets for natural and organic groceries and dietary supplements are large, fragmented and highly competitive, 
with few barriers to entry. Our competition varies by market and includes conventional supermarkets, natural, gourmet and 
specialty food markets, mass and discount retailers, foreign-based discount retailers, warehouse clubs, independent health 
food  stores,  dietary  supplement  retailers,  drug  stores,  farmers’  markets,  food  co-ops,  online  retailers  and  multi-level 
marketers. These businesses compete with us for customers on the basis of price, product selection, quality, customer service, 
shopping experience or any combination of these or other factors. They also compete with us for products and locations. To 
the extent our competitors lower their prices, our ability to maintain sales levels and operating margins may be negatively 
impacted. In addition, some of our competitors are expanding their natural and organic food offerings or increasing the space 
allocated  to  natural  and  organic  foods.  Many  of  our  competitors  are  larger,  more  established  and  have  greater  financial, 
marketing and other resources than we do, and may be able to adapt to changes in consumer preferences more quickly, devote 
greater  resources  to  the  marketing  and  sale  of  their  products, or  generate  greater  brand  recognition.  In  addition,  we  face 
internally generated competition when we open new stores in markets we already serve. An inability to compete effectively 
may cause us to lose market share to our competitors and could have a material adverse effect on our business, financial 
condition and results of operations. 

An inability to maintain or increase our operating margins could adversely affect our results of operations. 

We  intend  to  continue  our  focus  on  improving  our  operating  margins  by  leveraging  more  efficiencies  of  scale, 
additional improved systems, further cost discipline, added focus on appropriate store labor levels and even more disciplined 
product selection. If we are unable to successfully manage the potential difficulties associated with store growth, we may not 
be able to capture the efficiencies of scale that we expect from expansion. If we are not able to capture greater efficiencies of 
scale, improve our systems, further enhance our cost discipline and increase our focus on appropriate store labor levels and 
disciplined product selection, we may not be able to achieve our goals with respect to operating margins. In addition, if we 
do not adequately refine and improve our various ordering, tracking and allocation systems, we may not be able to increase 
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sales and reduce inventory shrink. Further, pricing pressures from competitors and the impact of the product discounts offered 
by the {N}power customer loyalty program may also adversely impact our operating margins. As a result, our operating 
margins may stagnate or decline, which could have a material adverse effect on our business, financial condition and results 
of operations and adversely affect the price of our common stock. 

A reduction in traffic to anchor stores in the shopping areas in close proximity to our stores could significantly 
reduce our sales and leave us with unsold inventory, which could have a material adverse effect on our business, financial 
condition and results of operations. 

Many of our stores are located in close proximity to shopping areas that may also accommodate other well-known 
anchor stores. Sales at our stores are derived, in part, from the volume of traffic generated by the other anchor stores in the 
shopping areas where our stores are located. Customer traffic may be adversely affected by enhanced customer reliance on 
ecommerce to meet their shopping needs, regional economic downturns, a general downturn in the local area where our store 
is  located,  long-term  nearby road  construction projects,  the  closing of  nearby  anchor  stores  or  other nearby  stores or  the 
decline of the shopping environment in a particular shopping area. Any of these events could reduce our sales and leave us 
with  excess  inventory,  which  could  have  a  material  adverse  effect  on  our  business,  financial  condition  and  results  of 
operations. In response to such events, we may be required to increase markdowns or initiate marketing promotions to reduce 
excess inventory, which could further decrease our gross profits and net income. 

If we or our third-party suppliers fail to comply with regulatory requirements, or are unable to provide products 

that meet our specifications, our business and our reputation could suffer. 

If we or our third-party suppliers, including suppliers of our private label products, fail to comply with applicable 
regulatory requirements or to meet our quality specifications, we could be required to take costly corrective action and our 
reputation could suffer. We do not own or operate any manufacturing facilities, except for our bulk food repackaging facility 
and distribution center discussed below, and therefore depend upon independent third-party vendors to produce our private 
label branded products, such as vitamins, minerals, dietary supplements, body care products, food products and bottled water. 
Third-party suppliers may not maintain adequate controls with respect to product specifications and quality. Such suppliers 
may be unable to produce products on a timely basis or in a manner consistent with regulatory requirements. We depend 
upon our bulk food repackaging facility and distribution center for the majority of our private label bulk food products. We 
may also be unable to maintain adequate product specification and quality controls at our bulk food repackaging facility and 
distribution center, or produce products on a timely basis and in a manner consistent with regulatory requirements. In addition, 
we may be required to find new third-party suppliers of our private label products or to find third-party suppliers to source 
our bulk foods. There can be no assurance that we would be successful in finding such third-party suppliers that meet our 
quality guidelines. 

We,  as  well  as  our  suppliers,  are  subject  to  numerous  federal,  state  and  local  laws  and  regulations  and  our 
compliance with these laws and regulations, as they currently exist or as modified in the future, may increase our costs, 
limit or eliminate our ability to sell certain products, require recalls of certain products, raise regulatory enforcement risks 
not present in the past or otherwise adversely affect our business, results of operations and financial condition. 

We  are  subject  to  various  federal,  state  and  local  laws,  regulations  and  administrative  practices  that  affect  our 
business. Our suppliers and contract manufacturers are also subject to such laws and regulations. The safety, formulation, 
manufacturing, processing, packaging, importation, labeling, promotion, advertising and distribution of products we sell in 
our stores, including private label products, are subject to regulation by several federal agencies, including the FDA, the FTC, 
the USDA, the CPSC and the EPA, as well as by various state and local agencies. 

Dietary  Supplement  Risks.  Our  sale  of  dietary  supplements  is  subject  to  the  FDA’s  comprehensive  regulatory 
authority under the FDCA, as amended by DSHEA. DSHEA greatly expanded the FDA’s regulatory authority over dietary 
supplements and empowered the FDA to establish good manufacturing practice regulations governing key aspects of the 
production of dietary supplements, including quality control, packaging and labeling. Under DSHEA, no dietary supplement 
may bear a statement that expressly or implicitly represents that such supplement will diagnose, cure, mitigate, treat or prevent 
a disease. If these laws and regulations were violated by our management, employees, suppliers, distributors or vendors, we 
could be subject to fines, penalties and sanctions, including injunctions against the future shipment and sale of products, 
seizure  and  confiscation  of  products,  prohibition  on  the  operation  of  our  stores,  restitution  and  disgorgement  of  profits, 
operating restrictions and even criminal prosecution in some circumstances. In addition, other public and private actors are 
increasingly  targeting  dietary  supplement  retailers  and  manufacturers  with  class  action  lawsuits  for  selling  products  that 
allegedly  fail  to  adhere  to  the  requirements  of  FDCA  and  DSHEA,  including  for  failing  to  adhere  to  current  good 

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manufacturing practices and for false or misleading product statements, as well as state common and statutory laws regarding 
deceptive trade practices. 

In addition, DSHEA differentiates between old dietary ingredients, or ODIs (i.e., those ingredients present in the 
food supply prior to October 15, 1994, which require no pre-market notification to the FDA), and new dietary ingredients, or 
NDIs (i.e., those ingredients not present in the food supply prior to October 15, 1994, which do require pre-market notification 
to the FDA). The FDA has not yet issued final guidance regarding the identification of a NDI or the evidence needed to 
document a NDI’s safety, but when it does such guidance may increase the cost of compliance in establishing the identity 
and safety of a NDI. In addition, the FDA has not yet promulgated a definitive list of ODIs, but when it does, such a list of 
ODIs  could  disrupt  the  supply  of  any  dietary  supplements  made  from  ingredients  that  are  currently  believed  to  pre-date 
DSHEA but are not ultimately classified as a ODI. Accordingly, changes in dietary supplement regulation could materially 
adversely affect the cost and availability of the dietary supplement products that we sell. 

Advertising and Products Claims Risks. We could be the target of claims relating to false or deceptive advertising 
in connection with the marketing and advertisement of the products we sell, including under the auspices of the FTC, the 
consumer  protection  statutes  of  some  states  and  some  non-government  watchdog  groups.  In  addition,  the  FDA  has 
aggressively enforced its regulations with respect to structure/function claims (e.g., “calcium builds strong bones”), health 
claims (e.g., "adequate calcium throughout life may reduce the risk of osteoporosis"), nutrient content claims (e.g., “high in 
antioxidants”)  and  other  claims  that  impermissibly  suggest  therapeutic  benefits  for  certain  foods  or  food  components.  In 
addition, the number of private consumer class actions relating to false or deceptive advertising against food, beverage and 
nutritional supplement manufacturers has increased in recent years. These events could interrupt the marketing and sales of 
products in our stores, including our private label products, severely damage our brand reputation and public image, increase 
the cost of products in our stores, result in product recalls or litigation, and impede our ability to deliver merchandise in 
sufficient  quantities  or  quality  to  our  stores,  which  could  result  in  a  material  adverse  effect  on  our  business,  financial 
condition, results of operations and cash flows. 

Our reputation could also suffer from real or perceived issues involving the labeling or marketing of products we 
sell as “natural.” Although the FDA and the USDA have each issued statements regarding the appropriate use of the word 
“natural,” and the FDA has indicated it intends to define the term, there is currently no single U.S. government-regulated 
definition of the term “natural” for use in the food industry. The resulting uncertainty has led to consumer confusion, distrust 
and a growing number of legal challenges. Plaintiffs have commenced legal actions against a number of food companies and 
retailers that market “natural” products, asserting false, misleading and deceptive advertising and labeling claims. Should we 
become subject to similar claims, consumers may avoid purchasing products from us or seek alternatives, even if the basis 
for the claim is ultimately determined to be unfounded. Adverse publicity about these matters may discourage consumers 
from buying our products. Further, the cost of defending against any such class actions could be significant. Any loss of 
confidence on the part of consumers in the truthfulness of our labeling or ingredient claims would be difficult and costly to 
overcome and may significantly reduce our brand value. Any of these events could adversely affect our reputation and brand 
and decrease our sales, which could have a material adverse effect on our business, financial condition, results of operations 
and cash flows. 

Organic  and  GMO  Claims.  We  are  also  subject  to  the  requirements  of  the  USDA’s  National  Organic  Program 
(NOP), which establishes national standards for organically produced agricultural products. The NOP regulations assure our 
customers that products with the “USDA Organic” seal meet consistent and uniform standards. The failure of one or more of 
our suppliers to comply with the NOP regulations could cause a disruption in the supply of our product offerings. In addition, 
although it failed to do so by the July 29, 2018 deadline set by the Federal Bioengineered Food Disclosure Act (FBFDA), the 
USDA is still working to publish final rules on the labeling of food containing genetically modified ingredients. While it is 
uncertain when these final rules will be issued, we and our suppliers will likely have one or more years thereafter to comply 
with these new labeling requirements. 

FSMA Implementation Risks. The FSMA significantly expanded food safety requirements and the FDA’s regulatory 
authority  over  food  safety.  Voluminous  regulations  and  rules  issued  under  the  FSMA  are  in  varying  degrees  of 
implementation.  In  addition,  the  FSMA  required  the  FDA  to  establish  science-based  minimum  standards  for  the  safe 
production and harvesting of produce and increase inspection of foreign and domestic facilities. With respect to both food 
products  and  dietary  supplements,  the  FSMA  meaningfully  augmented  the  FDA’s  ability  to  access  both  producers’  and 
suppliers’ records and added new records that must be created and maintained. The FSMA also requires the implementation 
of enhanced tracking and tracing of food and dietary supplements and, as a result, added recordkeeping burdens upon our 
suppliers. In addition, under the FSMA, the FDA now has the authority to inspect certifications and therefore evaluate whether 
foods  and  ingredients  from  our  suppliers  are  compliant  with  the  FDA’s  regulatory  requirements.  Such  inspections,  and 
regulatory actions therefrom, may delay the supply of certain products or result in certain products being unavailable to us 
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for sale in our stores. The implementation of the FSMA requirements may be too expensive or too complicated for some of 
our suppliers, which may increase the cost, or curtail or eliminate the supply, of certain products that we purchase from small 
and/or local suppliers. 

Homeopathic Products. In recent years, the FDA and FTC have increased their regulatory scrutiny of homeopathic 
products. In December 2017, the FDA released draft guidance on homeopathic products, stating that the agency intends to 
take a risk-based approach to homeopathic products, prioritizing enforcement actions on products labeled as homeopathic 
and marketed without the required FDA approval. Although no final guidance has yet been issued, such guidance may require 
homeopathic products to be approved for sale under a new approval or review regimen or otherwise lessen their availability 
to us to sell in our stores. 

Third-Party Risks. We rely on our suppliers and contract manufacturers to ensure that the products they manufacture 
and  sell  to  us  comply  with  all  applicable  regulatory  requirements.  In  general,  we  seek  certifications  of  compliance, 
representations and warranties, indemnification and/or insurance from our suppliers and contract manufacturers. However, 
even  with  adequate  insurance  and  indemnification,  the  failure  of  any  products  to  comply  with  applicable  regulatory 
requirements could prevent us from marketing such products or require us to recall or remove such products from our stores. 
In addition, any claims of non-compliance could significantly damage our reputation and consumer confidence in the products 
we sell. 

Other Regulatory Risks. We are also subject to laws and regulations more generally applicable to retailers, including 
labor and employment, taxation, zoning and land use, environmental protection, workplace safety, public health and alcoholic 
beverage sales. We cannot predict the nature of future laws, regulations, interpretations or applications, or determine what 
effect either additional government regulations or administrative orders, when and if promulgated, or disparate federal, state 
and local regulatory schemes could have on our business in the future. They could, however, require the reformulation of 
certain products to meet new standards, the recall or discontinuance of certain products not able to be reformulated, additional 
recordkeeping, expanded documentation of the properties of certain products, expanded or different labeling and scientific 
substantiation. Any or all of such requirements could materially and adversely affect our business, financial condition and 
results of operations. 

We may experience product recalls, withdrawals or seizures which could reduce our sales and adversely affect 

our results of operations. 

We may be subject to product recalls, withdrawals or seizures if any of the products we sell is believed to cause 
injury or illness or if we are alleged to have violated governmental regulations in the labeling, promotion, sale or distribution 
of  any  such  products.  A  significant  recall,  withdrawal  or  seizure  of  any  of  the  products  we  sell  may  require  significant 
management  attention,  could  result  in  substantial  and  unexpected  costs  and  may  adversely  affect  our  business,  financial 
condition or results of operations. Furthermore, a recall, withdrawal or seizure of any of the products we sell may adversely 
affect  consumer  confidence  in  our  brands  and  thus  decrease  consumer  demand  for  the  products  we  sell.  We  rely  on  our 
suppliers to ensure that the products they manufacture and sell to us comply with all applicable regulatory and legislative 
requirements.  In  general,  we  seek  representation  and  warranties,  indemnification  and/or  insurance  from  our  suppliers. 
However, even with adequate insurance and indemnification, any claims of non-compliance could significantly damage our 
reputation  and  consumer  confidence  in  the  products  we  sell.  In  addition,  the  failure  of  those  products  to  comply  with 
applicable regulatory and legislative requirements could prevent us from marketing the products or require us to recall or 
remove such products from the market, which in certain cases could materially and adversely affect our business, financial 
condition and results of operations. 

The  activities  of  our  Nutritional  Health  Coaches  and  our  nutrition  education  services  may  be  impacted  by 

government regulation or an inability to secure adequate liability insurance. 

Some of the activities of our NHCs, who, among other duties, provide nutrition oriented educational services to our 
customers, may be subject to state and federal regulation, and oversight by professional organizations. In the past, the FDA 
has expressed concerns regarding summarized health and nutrition-related information that: (i) does not, in the FDA’s view, 
accurately present such information; (ii) diverts a consumer’s attention and focus from FDA-required nutrition labeling and 
information; or (iii) impermissibly promotes drug-type disease-related benefits. Although we provide training to our NHCs 
on  relevant  regulatory  requirements,  we  cannot  control  the  actions  of  such  individuals,  and  our  NHCs  may  not  act  in 
accordance with such regulations. If our NHCs or other employees do not act in accordance with regulatory requirements, 
we may become subject to penalties which could have a material adverse effect on our business. We believe we are currently 
in compliance with relevant regulatory requirements, and we maintain professional liability insurance on behalf of our NHCs 
in order to mitigate risks associated with our NHCs’ nutrition oriented educational activities. However, we cannot predict the 
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nature of future government regulation and oversight, including the potential impact of any such regulation on the services 
currently  provided  by  our  NHCs.  Furthermore,  the  availability  of  professional  liability  insurance  or  the  scope  of  such 
coverage may change, or our insurance coverage may prove inadequate, which may adversely impact the ability of our NHCs 
to provide some services to our customers. The occurrence of any such developments could negatively impact the perception 
of our brand, our sales and our ability to attract new customers. 

Our  future  business,  results  of  operations  and  financial  condition  may  be  adversely  affected  by  reduced 

availability of certified organic products or products that meet our other internal standards. 

Our ability to ensure a continuing supply of products and ingredients at competitive prices that satisfy our minimum 
standards depends on many factors beyond our control, such as the number and size of farms that grow organic crops, operate 
pasture-based dairies, maintain free-range laying hens and undertake to raise livestock without the use of growth hormones, 
antibiotics  or  concentrated  confinement  feeding;  the  vagaries  of  these  farming  businesses;  and  our  ability  to  accurately 
forecast our sourcing requirements. The organic ingredients used in many of the products we sell are vulnerable to adverse 
weather conditions and natural disasters, such as floods, droughts, frosts, earthquakes, hurricanes and pestilences. Adverse 
weather conditions and natural disasters can lower herd, flock and crop yields and reduce size and quality, which in turn 
could reduce the available supply of, or increase the price of, organic ingredients. Certain products we purchase from our 
suppliers include organic ingredients sourced offshore, and the availability of such ingredients may be affected by events in 
other countries. 

For our organic produce suppliers, there is some concern that implementation of the FSMA may impact the ability 
of  produce  growers  to  farm  organically.  In  the  final  Produce  Safety  Regulation,  the  FDA  stated  that  it  would  exercise 
enforcement discretion against farmers complying with NOP standards for the application of biological soil amendments, a 
significant source of fertility input for organic production. But at the same time, the FDA stated that the NOP standard is not 
a food safety standard and that it would study and set a science based minimum standard at a later date and may promulgate 
a standard for the application of biological soil amendments that limits the ability of organic growers to use these inputs. The 
increased  regulation  and  cost  of  growing  produce  due  to  the  Produce  Safety  Regulation  may  impact  organic  produce 
suppliers. 

The Trump administration has delayed or cancelled certain proposed rules designed to strengthen the NOP standard 
and proposed to ease existing restrictions on the use of certain substances on the National List of Allowed and Prohibited 
Substances for use in organic farming. These changes may affect consumer confidence in the NOP standard, which may 
adversely affect our business. 

In addition, we and our suppliers compete with other food producers in the procurement of products that satisfy our 
minimum standards for organic produce, dairy products, eggs and meat, which are often less plentiful in the open market 
than conventional ingredients and products. This competition may increase in the future if consumer demand increases for 
organic produce, pasture-raised dairy products, free-range eggs and naturally raised meat. If supplies of these products are 
reduced, or  there  is  greater demand  for such  ingredients and  products  from  us  and others,  we  may  not be  able  to obtain 
sufficient  supply  on  favorable  terms,  or  at  all,  which  could  impact  our  ability  to  supply  products  to  our  stores  and  may 
adversely affect our business, results of operations and financial condition. 

The  certified  organic  products  we  sell  must  be  produced  in  compliance  with  government  regulations  and  must 
comply with the requirements of USDA accredited certifiers in order to be labeled as such. Certain products we sell in our 
stores could lose their “organic” certification if their operation does not comply with the applicable standards and required 
practices of the NOP. The loss of any certifications could reduce the availability of organic products that we can sell in our 
stores and harm our business. 

Disruptions affecting our significant suppliers, or our relationships with such suppliers, could negatively affect 

our business. 

UNFI is our single largest third-party supplier, accounting for approximately 64% of our total purchases in fiscal 
year 2018. In fiscal year 2016, we extended our long-term relationship with UNFI as our primary supplier of dry grocery and 
frozen  food  products  through  May  31,  2021.  In  May  2018,  we  entered  into  an  amendment  to  our  agreement  with  UNFI 
pursuant to which we appointed Albert’s Organics, a wholly owned subsidiary of UNFI, as our primary supplier of organic 
produce products for the majority of our stores. If our distribution agreement with UNFI were terminated or not renewed, we 
may  be  unable  to  establish  alternative  distribution  channels  on  reasonable  terms  or  at  all.  Due  to  this  concentration  of 
purchases from a single third-party supplier, the cancellation or non-renewal of our distribution agreement with UNFI, or the 
disruption, delay or inability of UNFI to deliver product to our stores, could materially and adversely affect our business, 
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financial condition and results of operations. In addition, if UNFI or any of our other suppliers fail to comply with food safety, 
labeling or other laws and regulations, or face allegations of non-compliance, that supplier’s operations may be disrupted, 
which in turn could have a material adverse effect on our business, financial condition and results of operations. 

We and certain of our vendors use overseas sourcing to varying degrees to manufacture some or all of the products 
we  sell.  Any  event  causing  a  sudden  disruption  of  manufacturing  or  imports  from  such  foreign  countries,  including  the 
imposition of additional import restrictions, unanticipated political changes, increased customs duties, labor disputes, health 
epidemics,  adverse  weather  conditions,  crop  failure,  acts  of  war  or  terrorism,  legal  or  economic  restrictions  on  overseas 
suppliers’ ability to produce and deliver products, and natural disasters, could increase our costs and materially harm our 
business,  financial  condition  and  results  of  operations.  Our  business  is  also  subject  to  a  variety  of  other  risks  generally 
associated with indirectly sourcing goods from abroad, such as political instability, disruption of imports by labor disputes, 
currency  fluctuations  and  local  business  practices.  In  addition,  requirements  imposed  by  the  FSMA  compel  importers  to 
verify that food products and ingredients produced by a foreign supplier comply with all applicable legal and regulatory 
requirements enforced by the FDA, which could result in certain products being deemed inadequate for import. In addition, 
the Department of Homeland Security may at times prevent the importation or customs clearance of certain products and 
ingredients for reasons unrelated to food safety. 

If  the  United  States  were  to  withdraw  from  or  materially  modify  the  North  American  Free  Trade  Agreement 
(NAFTA)  or  certain  international  trade  agreements,  or  if  the  United  States  were  to  withdraw  from  the  World  Trade 
Organization  (the  WTO),  our  business,  financial  condition  and  results  of  operations  could  be  materially  adversely 
affected. 

Certain of the produce and other products that we sell at our stores are purchased, or contain ingredients sourced, 
from suppliers in Mexico, Canada and other foreign countries. President Donald Trump has expressed antipathy towards 
certain existing international trade agreements and organizations, including NAFTA and the United States’ membership in 
the WTO. In November 2018, the United States, Mexico and Canada signed the United States-Mexico-Canada Agreement 
(USMCA), which is designed to overhaul and update NAFTA. The USMCA still requires ratification by legislative bodies 
in all three countries before it can take effect. Although the USMCA is not yet effective, we believe that its provisions, as 
currently drafted, will not have a material adverse effect on our business, financial condition and results of operations. It 
remains unclear what actions, if any, President Trump will take with respect to NAFTA, other international trade agreements 
to which the United States is a party and the WTO. If the USMCA is not ratified and the United States were to withdraw 
from NAFTA, or if the United States were to withdraw from or materially modify other international trade agreements to 
which it is a party, or if the United States were to withdraw from the WTO, certain foreign-sourced goods that we sell may 
no longer be available at a commercially attractive price or at all, which in turn could have a material adverse effect on our 
business, financial condition and results of operations. 

New or increased tariffs on the foreign-sourced goods that we sell or the foreign-sourced materials incorporated 

into such goods could have a material adverse effect on our business, financial condition and results of operations.  

During fiscal year 2018, the Trump Administration imposed tariffs on a broad range of foreign-sourced products 
and  materials.  In  response,  various  trading  partners  of  the  United  States  have  imposed  retaliatory  tariffs  on  goods 
manufactured in the United States. As of the date of this Form 10-K, it remains unclear what additional actions, if any, the 
Trump Administration will take with respect to tariffs on goods imported into the United States. During fiscal year 2018, 
newly imposed tariffs resulted in higher costs for certain metal products that we purchase, such as store shelving and cans 
for our private label products. Although the tariffs imposed to date have not had a material impact on the cost or availability 
of the foreign-sourced goods that we sell or the foreign-sourced materials that are incorporated into such goods, there can be 
no  assurance  that  this  will  continue  to  be  the  case. If  existing  tariffs were  raised, or  if  new  tariffs were  imposed,  on  the 
foreign-sourced goods that we sell or the foreign-sourced materials that are incorporated into such goods, such goods and 
materials may no longer be available at a commercially attractive price or at all, which in turn could have a material adverse 
effect on our business, financial condition and results of operations. 

The current geographic concentration of our stores creates exposure to local economies, regional downturns, 

severe weather and other catastrophic occurrences. 

As of September 30, 2018, we had primary store concentration in Colorado and Texas, operating 37 stores and 24 
stores in those states, respectively. As a result, our business is currently more susceptible to regional conditions than the 
operations of more geographically diversified competitors, and we are vulnerable to economic downturns in those regions. 
Any unforeseen events or circumstances that negatively affect these areas could materially adversely affect our revenues and 
profitability.  These  factors  include,  among  other  things,  changes  in  demographics,  population,  competition,  consumer 
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preferences, wage increases, new or revised laws or regulations, fires, floods or other natural disasters in these regions. Such 
conditions may result in reduced customer traffic and spending in our stores, physical damage to our stores, loss of inventory, 
closure of one or more of our stores, inadequate work force in our markets, temporary disruption in the supply of products, 
delays in the delivery of goods to our stores and a reduction in the availability of products in our stores. Any of these factors 
may disrupt our business and materially adversely affect our business, financial condition and results of operations. 

If we fail to maintain our reputation and the value of our brand, our sales may decline. 

We believe our continued success depends on our ability to maintain and grow the value of the Natural Grocers by 
Vitamin Cottage brand. Maintaining, promoting and positioning our brand and reputation will depend largely on the success 
of our marketing and merchandising efforts and our ability to provide a consistent, high quality customer experience. Brand 
value is based in large part on perceptions of subjective qualities, and even isolated incidents can erode trust and confidence, 
particularly if they result in adverse publicity, governmental investigations or litigation. Our brand could be adversely affected 
if we fail to achieve these objectives, or if our public image or reputation were to be tarnished by negative publicity. Sources 
of negative publicity  may  include,  among others,  social media  posts,  investment  or  financial  community  posts,  concerns 
regarding the safety of natural and organic products or dietary supplements and poor reviews of our stores, products, customer 
service and employment environment. 

Consumers or regulatory agencies may challenge certain claims made regarding the products we sell. 

Our reputation could also suffer from real or perceived issues involving the labeling or marketing of the products 
we sell. Products that we sell may carry claims as to their origin, ingredients, efficacy or health benefits, including, by way 
of example, the use of the term “natural.” Although the FDA and USDA each has issued statements regarding the appropriate 
use of the word “natural,” there is no single United States government-regulated definition of the term “natural” for use in 
the  food  industry.  The  resulting  uncertainty  has  led  to  consumer  confusion,  distrust  and  legal  challenges.  Plaintiffs  have 
commenced legal actions against a number of food companies that market “natural” products, asserting false, misleading and 
deceptive  advertising  and  labeling  claims,  including  claims  related  to  genetically  modified  ingredients.  In  limited 
circumstances, the FDA and state attorneys general have taken regulatory action against products labeled “natural” but that 
nonetheless contain synthetic ingredients or components. Should we become subject to similar claims, consumers may avoid 
purchasing products from us or seek alternatives, even if the basis for the claim is unfounded. Adverse publicity about these 
matters may discourage consumers from buying the products we sell. The cost of defending against any such claims could 
be significant. Any loss of confidence on the part of consumers in the truthfulness of our labeling or ingredient claims could 
be difficult and costly to overcome and may significantly reduce our brand value. Any of these events could adversely affect 
our  reputation  and  brand  and  decrease  our  sales,  which  could  have  a  material  adverse  effect  on  our  business,  financial 
condition and results of operations. 

Perishable food product losses could materially impact our results of operations. 

Our  stores  offer  a  significant  number  of  perishable  products.  Our  offering  of  perishable  products  may  result  in 
significant  product  inventory  losses  in  the  event  of  extended  power  or  other  utility  outages,  natural  disasters  or  other 
catastrophic occurrences. 

The decision by certain of our suppliers to distribute their specialty products through other retail distribution 

channels could negatively impact our revenue from the sale of such products. 

Some  of  the  specialty  retail  products  that  we  sell  in  our  stores  are  not  generally  available  through  other  retail 
distribution channels such as drug stores, conventional grocery stores or mass merchandisers. In the future, our suppliers 
could decide to distribute such products through other retail distribution channels, allowing more of our competitors to offer 
these products to our core customers, which could negatively impact our revenues. 

Our ability to operate our business effectively could be impaired if we fail to retain or attract key personnel or 

are unable to attract, train and retain qualified employees. 

Our business requires disciplined execution at all levels of our organization. This execution requires an experienced 
and talented management team. The loss of any member of our senior management team, particularly Kemper Isely or Zephyr 
Isely, our Co-Presidents since 1998, or Heather Isely or Elizabeth Isely, our Executive Vice Presidents since 1998, could 
have a material adverse effect on our ability to operate our business, financial condition and results of operations, unless, and 
until, we are able to find a qualified replacement. Furthermore, our ability to manage our new store growth will require us to 
attract, motivate and retain qualified managers, NHCs and store employees who understand and appreciate our culture and 
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are able to represent our brand effectively in our stores. Competition for such personnel is intense, and we may be unable to 
attract, assimilate and retain the personnel required to grow and operate our business profitably. Our ability to meet our labor 
needs, while controlling wage and labor-related costs, is subject to numerous external factors, including the availability of a 
sufficient number of qualified persons in the work force in the markets in which we are located, unemployment levels within 
those markets, prevailing wage rates, changing demographics, health and other insurance costs and changes in employment 
legislation. If we are unable to offer competitive wages, it may be more difficult for us identify, hire and retain qualified 
personnel or the quality of our workforce could decline, causing customer service to suffer. 

Any significant interruption in the operations of our bulk food repackaging facility and distribution center or 

our supply chain network could disrupt our ability to deliver our merchandise in a timely manner. 

We repackage and distribute some of the products we sell through our bulk food repackaging facility and distribution 
center in Golden, Colorado. Any significant interruption in the operation of our bulk food repackaging and distribution center 
infrastructure,  such  as  disruptions  due  to  fire,  severe  weather  or  other  catastrophic  events,  power  outages,  labor 
disagreements, or shipping problems, could adversely impact our ability to receive and process orders, and distribute products 
to our stores. Such interruptions could result in lost sales, cancelled sales and a loss of customer loyalty to our brand. While 
we maintain business interruption and property insurance, if the operation of our distribution facility were interrupted for any 
reason  causing  delays  in  shipment  of  merchandise  to  our  stores,  our  insurance  may  not  be  sufficient  to  cover  losses  we 
experience. This could have a material adverse effect on our business, financial condition and results of operations. 

In addition, unexpected, prolonged delays in deliveries from vendors that ship directly to our stores or increases in 
transportation  costs  (including  as  a  result  of  increased  fuel  costs)  could  have  a  material  adverse  effect  on  our  business, 
financial condition and results of operations. Further, labor shortages or work stoppages in the transportation industry, long-
term disruptions to the national and international transportation infrastructure, reductions in capacity and industry-specific 
regulations such as hours-of-service rules that lead to delays or interruptions of deliveries could adversely affect our business, 
financial condition and results of operations. 

A widespread health epidemic could materially impact our business. 

Our business could be severely impacted by a widespread regional, national or global health epidemic. A widespread 
health epidemic may cause customers to avoid public gathering places such as our stores or otherwise change their shopping 
behaviors. Additionally, a widespread health epidemic could adversely impact our business by disrupting production and 
delivery of products to our stores and by impacting our ability to appropriately staff our stores. 

Higher wage and benefit costs could adversely affect our business.  

Changes in federal and state minimum wage laws and other laws relating to employee benefits, including the Patient 
Protection and Affordable Care Act (or its successor or replacement), could cause us to incur additional wage and benefits 
costs.  Increased  labor  costs  brought  about  by  changes  in  minimum  wage  laws,  other  regulations  or  prevailing  market 
conditions could increase our expenses, which could have an adverse impact on our profitability, or decrease the number of 
employees we are able to employ, which could decrease customer service levels and therefore adversely impact sales. 

Union activity at third-party transportation companies or labor organizing activities among our employees could 

disrupt our operations and harm our business. 

Independent third-party transportation companies deliver the majority of our merchandise to our stores and to our 
customers.  Some  of  these  third  parties  employ  personnel  represented  by  labor  unions.  Disruptions  in  the  delivery  of 
merchandise or work stoppages by employees of these third parties could delay the timely receipt of merchandise, which 
could result in reduced sales, a loss of loyalty to our stores and excess inventory. 

While all of our employees are currently non-union, our employees may attempt to organize and join a union. In 
late  fiscal  year  2015  and  early  fiscal  year  2016,  the  United  Food  and  Commercial  Workers  Union  (UFCW)  sought 
unsuccessfully to organize workers at one of our stores in Idaho. In fiscal year 2017, the UFCW sought unsuccessfully to 
organize workers at one of our stores in Washington. 

We could face union organizing activities at other locations. The unionization of all or a portion of our workforce 
could result in work slowdowns, could increase our overall costs and reduce the efficiency of our operations at the affected 
locations, could adversely affect our flexibility to run our business competitively, and could otherwise have a material adverse 
effect on our business, financial condition and results of operations. 

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Future events could result in impairment of long-lived assets, which may result in charges that adversely affect 

our results of operations and capitalization. 

Long-lived  assets  are  evaluated  for  impairment  whenever  events  or  changes  in  circumstances  indicate  that  the 
carrying amount of an asset may not be recoverable. Our impairment evaluations require use of financial estimates of future 
cash  flows.  Application  of  alternative  assumptions  could  produce  significantly  different  results.  We  may  be  required  to 
recognize impairments of long-lived assets based on future economic factors such as unfavorable changes in estimated future 
undiscounted cash flows of an asset group. 

We have significant lease obligations, which may adversely affect our liquidity and require us to raise additional 

capital or continue paying rent for store locations that we no longer operate. 

We lease our stores, administrative facility and bulk food repackaging facility and distribution center. Our significant 
level of fixed lease obligations requires us to use a portion of cash generated by our operations to satisfy these obligations, 
which could create liquidity problems and require us to raise additional capital through debt or equity financings, which may 
not be available on terms satisfactory to us or at all. We require substantial cash flows from operations to make payments 
under our leases, all of which provide for periodic increases in rent. If we are unable to make the required payments under 
the leases, the owners of the relevant locations may, among other things, repossess those assets, which could adversely affect 
our ability to conduct our operations. Further, the termination of a lease due to the non-payment of rent under such lease 
would trigger an event of default under our credit facility if such termination could reasonably be expected to have a material 
adverse effect on our business or our ability to meet our obligations thereunder. 

In addition, our lease costs could increase because of changes in the real estate markets and supply or demand for 
real estate sites. We generally cannot cancel our leases, so if we decide to close or relocate a location, we may nonetheless 
be committed to perform our obligations under the applicable lease including paying the base rent for the remaining lease 
term. As each lease expires, we may fail to negotiate renewals, either on commercially acceptable terms or any terms at all, 
and may not be able to find replacement locations that will provide for the same success as current store locations. Of the 
current leases for our stores, two expire in fiscal year 2019 (with respect to which one store was relocated prior to the filing 
of this Form 10-K), six expire in fiscal year 2020, 10 expire in fiscal year 2021, three expire in fiscal year 2022 and the 
remainder expire between fiscal years 2023 and 2062. 

Any material disruption to or failure of our information systems could negatively impact our operations.  

We  are  increasingly  dependent  on  a  variety  of  information  systems  to  effectively  manage  the  operations  of  our 
growing store base, including for point-of-sale processing in our stores, supply chain, financial reporting, human resources 
and various other processes and transactions. Our information systems  are subject to damage or interruption from power 
outages, computer and telecommunications failures, computer viruses, security breaches, catastrophic events and usage errors 
by our team members. If our information systems are breached, disrupted, damaged or fail to perform as designed, we may 
have to make significant investments to repair or replace them, suffer interruptions in our operations and face costly litigation. 
In addition, our failure to successfully address these risks could damage our reputation with our customers. Furthermore, 
changes in technology could cause our information systems to become obsolete, as a result of which it may be necessary to 
incur additional costs to upgrade such systems. If our information systems prove inadequate to handle our growth, we could 
lose customers, which could have a material adverse effect on our business, financial condition and results of operations. We 
are also vulnerable to certain risks and uncertainties associated with our website, including changes in required technology 
interfaces, website downtime and other technical failures and consumer privacy concerns. 

Various third parties, such as our suppliers and payment processors, also rely heavily on information technology 
systems, and any failure of these third-party systems could also cause loss of sales, transactional or other data and significant 
interruptions  to  our  business.  Any  material  interruption  in  the  information  technology  systems  we  rely  on  could  have  a 
material adverse effect on our business, operating results and financial condition. 

Failure  to  protect  our  information  systems  against  cyber-attacks  or  information  security  breaches,  including 
failure to protect the integrity and security of individually identifiable data of our customers and employees, could expose 
us to litigation, damage our reputation and have a material adverse effect on our business.  

We rely on computer systems and information technology to conduct our business, including to securely transmit 
data associated with cashless payments. These systems and technology are increasingly complex and vital to our operations, 
which has resulted in an expansion of our technological presence and corresponding risk exposure. In addition, these systems 
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are inherently vulnerable to disruption or failure, as well as internal and external security breaches, denial of service attacks 
and other disruptive problems  caused by hackers.  If  we  were  to  experience difficulties  maintaining  or operating  existing 
systems or implementing new systems, or were subject to a significant security breach or attack, we could incur significant 
losses due to disruptions in our operations. 

In addition, we receive and maintain certain personal information about our customers and employees. The use of 
this information by us is regulated by applicable law. Privacy and information security laws and regulations change, and 
compliance  with  updates  may  result  in  cost  increases  due  to  necessary  systems  changes  and  the  development  of  new 
administrative processes. 

Although we have implemented procedures to protect our information, we cannot be certain that our security systems 
will successfully defend against rapidly evolving, increasingly sophisticated cyber-attacks as they become more difficult to 
detect and defend against. Our continued investment in our information technology systems may not effectively insulate us 
from  potential  attacks,  breaches  or  disruptions  to  our  business  operations.  If  our  security  and  information  systems  are 
breached or compromised, or if our employees fail to comply with applicable laws and regulations, and personal or other 
confidential information is obtained by unauthorized persons or used inappropriately, it could interrupt our business, resulting 
in a slowdown of our normal business activities or limitations on our ability to process credit card transactions, and could 
adversely affect our reputation, ability to compete in the food retail marketplace, financial condition and results of operations. 
Additionally, a data security breach could subject us to litigation, customer demands for indemnification for third party claims 
and/or the imposition of penalties, fines or other assessments. In such event, our liability could exceed our insurance coverage 
or our ability to pay. In addition, a data security breach could require that we expend significant amounts to remediate the 
breach, including changes in our information security systems. 

We were affected by a data security incident during fiscal year 2015. Since that incident, we have implemented 
numerous  additional  security  protocols  in  order  to  further  enhance  security.  During  fiscal  year  2017,  we  completed  the 
installation of EMV, or chip and PIN, point-of-sale terminals at all our stores. However, there can be no assurance that data 
security breaches will not occur in the future, or that any such data security breach will be detected in a timely manner. 

Claims  under  our  self-insurance  program  may  differ  from  our  estimates,  which  could  negatively  impact  our 

results of operations. 

We currently maintain insurance customary for businesses of our size and type using a combination of insurance 
and  self-insurance  plans  to  provide  for  the  potential  liabilities  for  workers’  compensation,  general  liability,  professional 
liability, property insurance, director and officers’ liability insurance, cyber risk, vehicle liability and employee health-care 
benefits.  There  are  types  of  losses  we  may  incur  that  cannot  be  insured  against  or  that  we  believe  are  not  economically 
reasonable to insure. Such losses could have a material adverse effect on our business and results of operations. In addition, 
liabilities associated with the risks that are retained by us are estimated, in part, by considering historical claims experience, 
demographic factors, severity factors and other actuarial assumptions. Our results could be materially impacted by claims 
and other expenses related to such plans if future occurrences and claims differ from these assumptions and historical trends. 

If we are unable to protect our intellectual property rights, our ability to compete and the value of our brand 

could be harmed. 

We  believe  that  our  trademarks  or  service  marks,  trade  dress,  copyrights,  trade  secrets,  know-how  and  similar 
intellectual property are important to our success. In particular, we believe that the Natural Grocers by Vitamin Cottage name 
is important to our business, as well as to the implementation of our growth strategy. Our principal intellectual property rights 
include registered marks on Vitamin Cottage, Health Hotline, Natural Grocers by Vitamin Cottage, Vitamin Cottage Natural 
Grocers, EDAP - Every Day Affordable Price, {N}power, Organic Headquarters, Organic Month Headquarters, Natural 
Grocers Cottage Wine and Craft Beer and These Came First, common law intellectual property rights in certain other marks 
used in our business, copyrights of our website content, rights to our domain names, including www.naturalgrocers.com and 
www.vitamincottage.com, and trade secrets and know-how with respect to our product sourcing, sales and marketing and 
other aspects of our business. As such, we rely on trademark or service mark and copyright law, trade secret protection and 
confidentiality agreements with our employees and certain of our consultants, suppliers and others to protect our proprietary 
rights. If we are unable to defend or protect or preserve the value of our trademarks or service marks, copyrights, trade secrets 
or other proprietary rights for any reason, our brand and reputation could be impaired and we could lose customers. 

Although  several  of our brand names  are  registered  in  the  United  States,  we  may  not be  successful  in  asserting 
trademark or service mark or trade name protection and the costs required to protect our trademarks or service marks and 
trade  names  may  be  substantial.  In  addition,  the  relationship  between  regulations  governing  domain  names  and  laws 
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protecting trademarks or service marks and similar proprietary rights is unclear. Therefore, we may be unable to prevent third 
parties from acquiring domain names that are similar to, infringe upon or otherwise decrease the value of our trademarks or 
service marks and other proprietary rights. Additionally, other parties may infringe on our intellectual property rights and 
may thereby dilute our brand in the marketplace. Third parties could also bring additional intellectual property infringement 
suits against us from time to time to challenge our intellectual property rights. Any such infringement of our intellectual 
property rights by others, or claims by third parties against us, could likely result in a commitment of our time and resources 
to protect these rights through litigation or otherwise. If we were to receive an adverse judgment in such a matter, we could 
suffer further dilution of our trademarks or service marks and other rights, which could harm our ability to compete as well 
as our business prospects, financial condition and results of operations. 

The  products  we  sell  could  suffer  from  real  or  perceived  quality  or  food  safety  concerns  and  may  cause 
unexpected side effects, illness, injury or death that could result in their discontinuance or expose us to lawsuits, any of 
which could result in unexpected costs and damage to our reputation. 

We could be materially, adversely affected if consumers lose confidence in the safety and quality of products we 
sell. There is substantial governmental scrutiny of and public awareness regarding food and dietary supplement safety. We 
believe  that  many  customers  hold  us  to  a  higher  quality  standard  than  other  retailers.  Many  of  the  products  we  sell  are 
vitamins, herbs and other ingredients that are classified as foods or dietary supplements and are not subject to pre-market 
regulatory  approval  in  the  United  States.  The  products  we  sell  could  contain  contaminated  substances,  and  some  of  the 
products we sell contain ingredients that do not have long histories of human consumption. Previously unknown adverse 
reactions resulting from human consumption of these ingredients could occur. Unexpected side effects, illness, injury or death 
caused by the products we sell could result in the discontinuance of sales of the products we sell or prevent us from achieving 
market acceptance of the affected products. Such side effects, illnesses, injuries and death could also expose us to product 
liability or negligence lawsuits. Any claims brought against us may exceed our existing or future insurance policy coverage 
or limits. Any judgment against us that is in excess of our policy limits would have to be paid from our cash reserves, which 
would reduce our capital resources. Further, we may not have sufficient capital resources to pay a judgment in which case 
our creditors could levy against our assets. The real or perceived sale of contaminated or harmful products could result in 
government enforcement action, private litigation and product recalls. Such an occurrence could also cause negative publicity 
regarding  our  company,  brand  or  products,  including  negative  publicity  in  social  media.  The  real  or  perceived  sale  of 
contaminated or harmful products could therefore harm our reputation and net sales, have a material adverse effect on our 
business, financial condition and results of operations, or result in our insolvency. 

Increases in the cost of raw materials could hurt our sales and profitability. 

Costs  of  the  raw  agricultural  commodities  used  in  our  private  label  products,  including  our  bulk  repackaged 
products, could increase. Such commodities are generally subject to availability constraints and price volatility caused by 
weather, supply conditions, government regulations, energy prices, price inflation and general economic conditions and other 
unpredictable factors. An increase in the demand for or a reduced supply of raw agricultural commodities could cause our 
vendors to seek price increases from us, which could cause the retail price we charge for certain products to increase, in turn 
decreasing our sales of such products. Supply shortages may cause certain items to be unavailable, which could negatively 
affect our sales. Our profitability may be adversely impacted as a result of such developments through reduced gross margins 
or a decline in the number and average size of customer transactions. The cost of construction materials we use to build and 
remodel our stores is also subject to significant price volatility based on market and economic conditions. Higher construction 
material prices could increase the capital expenditures needed to construct a new store or remodel an existing store and, as a 
result, could increase the rent payable by the Company under its leases. 

Deflation could adversely affect our business. 

In addition to inflation, our business could be affected by deflationary pressures. Decreases in food and commodity 
prices could negatively impact sales growth, operating margins and earnings if our competitors react by lowering their retail 
pricing. As a result, our operating results and financial condition could be materially adversely affected. 

Energy costs are a significant component of our operating expenses and increasing energy costs, unless offset by 

more efficient usage or other operational responses, may impact our profitability. 

We utilize natural gas, water, sewer and electricity in our stores and use gasoline and diesel in our trucks that deliver 
products to our stores. Increases in energy costs, whether driven by increased demand, decreased or disrupted supply or an 
anticipation of any such events will increase the costs of operating our stores. Our shipping costs have also increased due to 
fuel and freight prices, and these costs may continue to increase. We may not be able to recover these rising costs through 
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increased prices charged to our customers, and any increased prices may exacerbate the risk of customers choosing lower-
cost alternatives. In addition, if we are unsuccessful in attempts to protect against these increases in energy costs through 
long-term  energy  contracts,  improved  energy  procurement,  improved  efficiency  and other  operational  improvements,  the 
overall costs of operating our stores will increase which could impact our profitability, financial condition and results of 
operations. 

Increases in certain costs affecting our marketing, advertising and promotions may adversely impact our ability 

to advertise effectively and reduce our profitability. 

Postage,  paper  and  printing  costs  affect  the  cost  of  our  promotional  mailings.  Previous  changes  in  postal  rates 
increased the cost of our Health Hotline mailings and previous increases in paper and printing costs increased the cost of 
producing  our  Health  Hotline  newspaper  inserts.  In  response  to  any  future  increase  in  mailing  costs,  we  may  consider 
reducing  the number  and  size  of  certain  promotional  pieces.  In  addition,  we  rely on  discounts from  the  basic  postal  rate 
structure, such as discounts for bulk mailings and sorting by zip code and carrier routes. We are not party to any long-term 
contracts for the supply of paper. 

We are also affected by increases in billboard costs and the cost of producing and broadcasting our television, radio, 
internet and social media advertising. Previous changes in broadcast rates resulted in an increase in the cost of our television 
commercials. In response to any future increase in broadcast costs, we may consider reducing the frequency, placement and 
length of certain promotional pieces. We are not party to any long-term contracts for broadcast time. Future increases in costs 
affecting  our  marketing,  advertising  and  promotions  could  adversely  impact  our  ability  to  advertise  effectively  and  our 
profitability. 

Legal proceedings could adversely affect our business, financial condition and results of operations. 

Our operations, which are characterized by transactions involving a high volume of customer traffic and a wide 
variety  of  product  selections,  carry  a  higher  exposure  to  consumer  litigation  risk  when  compared  to  the  operations  of 
companies operating in certain other industries. Consequently, we have been, are, and may in the future become a party to 
individual personal injury, product liability and other legal actions in the ordinary course of our business. While these actions 
are generally routine in nature, incidental to the operation of our business and immaterial in scope, the outcome of litigation 
is difficult to assess or quantify. Additionally, we could be exposed to industry-wide or class-action claims arising from the 
products we carry or industry-specific business practices. Further, we have been, are and may in the future become subject 
to claims for discrimination, harassment, wages and hours and other federal or state employment matters. While we maintain 
insurance, such coverage may not be adequate or may not cover a specific legal claim. Moreover, the cost to defend against 
litigation may be significant. As a result, litigation could have a material adverse effect on our business, financial position 
and results of operations. 

Our credit facility could limit our operational flexibility.  

We  are  party  to  a  $50.0  million  credit  facility  (our  Credit  Facility).  Our  Credit  Facility  is  secured  by  a  lien  on 
substantially all of our assets and contains usual and customary restrictive covenants relating to our management and the 
operation of our business. These covenants, among other things, restrict our ability to incur additional indebtedness, grant 
liens, engage in certain merger, consolidation or asset sale transactions, make certain investments, make loans, advances, 
guarantees  or acquisitions,  engage  in  certain  transactions with  affiliates  or  permit  certain  sale  and  leaseback  transactions 
without lender consent. We are also required to maintain certain financial measurements under our Credit Facility, including 
a consolidated leverage ratio. These covenants could restrict our operational flexibility, including our ability to open stores, 
and any failure to comply with these covenants or our payment obligations could limit our ability to borrow under our Credit 
Facility and, in certain circumstances, may allow the lender thereunder to require repayment. 

We may be unable to generate sufficient cash flow to satisfy our debt service obligations, which could adversely 

impact our business. 

As of September 30, 2018, we had outstanding indebtedness of $13.2 million under our Credit Facility. We may 
incur additional indebtedness in the future, including borrowings under our Credit Facility. Satisfying our debt repayment 
obligations may require us to divert funds identified for other purposes and could impair our liquidity position. Our inability 
to generate sufficient cash flow to satisfy our debt service obligations could have important consequences, including: 

● 
● 

reducing our ability to execute our growth strategy and open new stores; 
impacting our ability to continue to execute our operational strategies in existing stores; 

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impairing our liquidity position; 
impacting our ability to obtain merchandise from our vendors; 
requiring us to delay capital expenditures and divert funds intended for other purposes; 
increasing our vulnerability to competitive and general economic conditions; 

● 
● 
● 
● 
●  placing us at a competitive disadvantage compared to our competitors that have less debt; 
● 

limiting our flexibility in planning for, or reacting to, changes in our business and the industry in which we
operate; and 
adversely affecting our ability to borrow additional funds. 

● 

If we cannot generate sufficient cash flow from operations to service our debt, we may need to refinance our debt, 
dispose of assets or issue equity to obtain necessary funds. We do not know whether we will be able to take any of such 
actions on a timely basis, on terms satisfactory to us or at all. In addition, if we fail to comply with any of the financial 
covenants or the other restrictions contained in our Credit Facility, an event of default could occur, which may result in the 
acceleration of all amounts owing under our Credit Facility. 

Our  ability  to  obtain  necessary  funds  through  borrowing  will  depend  on  our  ability  to  generate  cash  flow  from 
operations. Our ability to generate cash is subject to general economic, financial, competitive, legislative, regulatory and 
other factors that are beyond our control. If our business does not generate sufficient cash flow from operations or if future 
borrowings  are  not  available  to  us  under  our  Credit  Facility  or  otherwise  in  amounts  sufficient  to  enable  us  to  fund  our 
liquidity needs, our business, financial condition and results of operations may be adversely affected. 

Our liquidity needs may require us to raise additional capital through debt or equity financings. 

We depend upon cash flow from our operations and borrowings from our Credit Facility to fund our business and 
execute on our growth strategy. In the absence of sufficient cash flow from operations, available cash and available borrowing 
capacity under our Credit Facility, we may be unable to meet our liquidity needs. In that event, we may be required to seek 
additional equity or debt financing in order to fund capital expenditures, to provide additional working capital for our business 
or to fund the execution of our growth strategy. In addition, changes in economic conditions, or market conditions requiring 
a shift in our business model could result in our need for additional debt or equity financing. We cannot predict the timing or 
amount of any such capital requirements. We do not know whether we will be able to take any of such actions on a timely 
basis, on terms satisfactory to us or at all. If financing is not available to us on satisfactory terms, or at all, we may be unable 
to operate or expand our business or to successfully pursue our growth strategy, and our results of operations may suffer. 
Pursuant to the New York Stock Exchange (NYSE) Listed Company Manual, in order to rely on the “controlled company” 
corporate governance exemptions, the Isely family is, or entities controlled by the Isely family are, required to retain more 
than 50% of the total voting power of our shares of common stock for the election of directors. As long as we intend to remain 
a “controlled company,” these voting requirements will constrain our ability to issue additional shares of our common stock 
in the future. 

Our share repurchase program may adversely affect our liquidity and cause fluctuations in our stock price. 

On May 4, 2016, our Board authorized a two-year share repurchase program pursuant to which the Company may 
repurchase up to $10.0 million in shares of our common stock. On May 2, 2018, our Board of Directors authorized a two-
year extension of the share repurchase program. As a result of such extension, the share repurchase program will terminate 
on May 4, 2020. We have financed, and intend to continue financing, the share repurchase program through borrowings under 
our Credit Facility. Such borrowings will reduce the amount of capital available under our Credit Facility for other purposes, 
including our working capital needs, capital expenditures and funding the execution of our growth strategy. Repurchases 
under the share repurchase program may therefore adversely affect our liquidity, which in turn could impact our profitability, 
financial condition and results of operations. In addition, repurchases under the share repurchase program will reduce the 
number of shares of our common stock available for purchase and sale in the public market, which could affect the market 
price of our common stock. 

Our political advocacy activities may reduce our customer count and sales. 

We believe our ability to profitably operate our business depends, in part, upon our access to natural and organic 
products and dietary supplements. We attempt to protect our interest in this access through ongoing and proactive political 
advocacy campaigns, including participation in education programs, petitions, letter writing, phone calls, policy conferences, 
advisory boards, industry groups, public commentary and meetings with trade groups, office holders and regulators. We may 
publicly ally with and support trade groups, political candidates, government officials and regulators who support a particular 
policy we consider important to our business and in alignment with our principles regarding access to natural and organic 
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products and dietary supplements. We may, from time to time, publicly oppose other trade groups, candidates, officeholders 
and  regulators  whose  point  of  view  we  believe  will  harm  our  business,  or  impede  access  to  nutritious  food  and  dietary 
supplements. In some cases, we may lose customers and sales because our political advocacy activities are perceived to be 
contrary to those customers’ points of view, political affiliations, political beliefs or voting preferences. 

Effective tax rate changes and results of examinations by taxing authorities could materially impact our results 

of operations. 

Our future effective tax rates could be adversely affected by our earnings mix being lower than historical results in 
states where we have lower statutory rates and higher than historical results in states where we have higher statutory rates, 
by changes in the valuation of our deferred tax assets and liabilities or by changes in tax laws or interpretations thereof. In 
addition, we are subject to periodic audits and examinations by the Internal Revenue Service (IRS) and other state and local 
taxing authorities. Our results could be materially impacted by the determinations and expenses related to proceedings by the 
IRS and other state and local taxing authorities. 

Failure to maintain effective internal control over financial reporting could lead to material misstatements in 
our financial statements, in which case investors may lose confidence in the accuracy and completeness of our financial 
reports and the market price of our common stock may decline. 

As a public company, we are required to maintain internal control over financial reporting. Pursuant to Section 404 
of the Sarbanes-Oxley Act of 2002, as amended (Sarbanes-Oxley), we are required to file a report by management on the 
effectiveness  of  our  internal  control  over  financial  reporting,  and  our  independent  registered  public  accounting  firm  is 
required to attest to the effectiveness of our internal control over financial reporting. 

If we are unable to maintain effective internal control over financial reporting, if we identify any material weaknesses 
therein, if we are unsuccessful in our efforts to remediate any such material weakness, if our management is unable to report 
that our internal control over financial reporting is effective when required, or if our independent registered public accounting 
firm is unable to express an opinion as to the effectiveness of our internal control over financial reporting when required, 
investors may lose confidence in the accuracy and completeness of our financial reports and the market price of our common 
stock could be negatively affected. In addition, we could become subject to investigations by the SEC, the NYSE or other 
regulatory authorities, which could require additional financial and management resources. 

Changes in accounting standards may materially impact reporting of our financial condition and reported results 

of operations. 

Generally accepted accounting principles and related accounting pronouncements, implementation guidelines and 
interpretations  for  many  aspects  of  our  business,  such  as  accounting  for  inventories,  useful  lives  of  long-lived  assets  for 
depreciation  and  amortization,  impairment  of  finite-lived  intangible  and  long-lived  assets,  impairment  of  goodwill  and 
intangible assets, lease assumptions, self-insurance reserves, income taxes and share-based compensation assumptions, are 
highly complex and involve subjective judgments. Changes in these rules or their interpretation or changes in underlying 
estimates, assumptions or judgments could significantly change or add significant volatility to our reported earnings without 
a comparable underlying change in cash flow from operations. As a result, changes in accounting standards may materially 
impact our reported results of operations. 

Risks related to our common stock 

The market price of our common stock has been volatile and may continue to be volatile, and you may not be 

able to sell our common stock at a favorable price or at all. 

The market price of our common stock is likely to fluctuate significantly from time to time in response to a number 
of  factors,  most  of  which  we  cannot  control,  including  those  described  under  “—Risks  related  to  our  business”  and  the 
following: 

fluctuations in our quarterly comparable store sales growth; 
changes in our new store growth rate; 
competitive conditions in our industry; 

●  differences between our actual financial and operating results and those expected by investors; 
● 
● 
● 
●  general economic conditions; 
● 

changes in our earnings guidance; 

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● 

● 
● 
● 
● 

● 
● 

a  change  in  the  recommendation  by  any  research  analyst  that  follows  our  stock  or  any  failure  to  meet  the
estimates made by research analysts; 
the level and quality of securities research analyst coverage for our common stock; 
investor perceptions of our prospects and the prospects of the grocery and dietary supplement industries; 
the performance of our key vendors; 
announcements by us, our vendors or our competitors regarding performance, strategy, significant acquisitions,
divestitures, strategic partnerships, joint ventures or capital commitments; 
introductions of new product or new pricing policies by us or our competitors; and 
failure to recruit or retain key personnel. 

In  addition,  extreme  price  and  volume  fluctuations  in  the  stock  markets  could  affect  the  market  price  of  equity 

securities. 

An inability to maintain or improve levels of sales growth could cause our stock price to decline. 

We may not be able to maintain or improve the levels of sales growth that we have experienced in the past. Our 
overall  sales  growth  has  fluctuated  in  the  past  and  may  fluctuate  in  the  future.  A  variety  of  factors  affect  sales  growth, 
including: 

●  our ability to execute our business strategy effectively, including successfully opening new stores that achieve

the impact of the product discounts offered by the {N}power customer loyalty program; 
internally generated competition when we open new stores in markets we already serve; 
regulatory changes; 

sales consistent with our existing stores; 
consumer preferences; 
competitive conditions in our industry; 

● 
● 
●  general economic conditions; 
● 
● 
● 
●  product pricing and availability; 
● 
● 
● 
●  our ability to source and distribute products efficiently. 

in-store merchandising-related activities; 
consumer confidence; 
initial sales performance at our new stores; and 

Many specialty retailers have been unable to sustain high levels of store sales growth during and after periods of 
substantial expansion. These factors may cause our store sales growth results to be materially lower than in prior periods, 
which could have a material adverse effect on our business, financial condition and results of operations, and could result in 
a decline in the price of our common stock. 

Our current principal stockholders have significant influence over us, and they could delay, deter or prevent a 

change of control or other business combination or otherwise cause us to take action with which you might not agree. 

Members of the Isely family and certain persons, entities and accounts subject to a stockholders agreement relating 
to  voting  and  limitations  on  the  sale  of  shares,  own  or  control  approximately  59.4%  of  our  common  stock.  Due  to  their 
holdings of common stock, members of the Isely family are able to continue to determine the outcome of virtually all matters 
submitted to stockholders for approval, including the election of directors, an amendment of our certificate of incorporation 
(except when a class vote is required by law), any merger or consolidation requiring common stockholder approval, and a 
sale of all or substantially all of the Company’s assets. Members of the Isely family have the ability to prevent change-in-
control transactions as long as they maintain voting control of the Company. In addition, members of the Isely family and 
trusts controlled by them entered into a stockholders agreement by which they agreed to aggregate their voting power with 
regard to the election of directors. 

In addition, because these holders have the ability to elect all of our directors, they are able to control our policies 
and operations, including the appointment of management, future issuances of our common stock or other securities, the 
payments of dividends on our common stock and entering into extraordinary transactions, and their interests may not in all 
cases be aligned with your interests. 

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A substantial number of shares of our common stock are eligible for sale, and their sale could adversely affect 

our stock price and could impair our ability to raise capital through the sale of equity securities. 

If certain of our stockholders sell, or the market perceives that certain of our stockholders intend to sell, in the public 
market, substantial amounts of our common stock, the market price of our common stock could decline significantly. These 
sales also might make it more difficult for us to sell equity or equity-related securities in the future at a time and price we 
deem appropriate. As of September 30, 2018, we had a total of 22,373,382 shares of common stock outstanding, of which 
8,214,285 shares of common stock were issued in the IPO and 294,231 shares had been issued in connection with the vesting 
of restricted stock units and the award of common stock grants issued under the 2012 Omnibus Incentive Plan, are registered 
and are freely tradable without restriction under the Securities Act. Up to approximately 13,300,000 additional shares of 
common  stock  could  be  sold,  subject  to  compliance  with  the  requirements  of  the  Securities  Act  and  the  stockholders 
agreement  among  members of  the  Isely family  and  certain persons, entities  and  accounts  related  to  them.  The  Company 
believes approximately 440,000 additional restricted shares could be sold in exempt transactions. The market price of our 
common stock could drop significantly if the holders of restricted shares of common stock sell them or are perceived by the 
market as intending to sell them. Also, in the future, we may issue shares of our common stock as a result of the vesting of 
up to 418,982 restricted stock units that were outstanding as of September 30, 2018 or in connection with investments or 
acquisitions.  The  number  of  shares  of  our  common  stock  issued  in  connection  with  an  investment  or  acquisition  could 
constitute a material portion of our then outstanding shares of our common stock. 

We do not anticipate paying dividends on our capital stock in the foreseeable future and capital appreciation may 

be your sole source of potential gain. 

We anticipate that we will retain our future earnings, for the foreseeable future, in order to fund our growth strategy 
and for general corporate purposes. The declaration and payment of future dividends to holders of our common stock will be 
at the discretion of our board of directors (our Board) and will depend upon many factors, including our financial condition, 
earnings, legal requirements, restrictions in our debt agreements and other factors our Board deems relevant. As a result, we 
can make no assurance that we will pay cash dividends to our stockholders in the future. Capital appreciation, if any, of our 
common stock will be your sole source of potential gain for the foreseeable future. 

If securities or industry analysts do not publish research or reports about our business, if they adversely change 
their  recommendations  regarding  our  common  stock  or  if  our  operating  results  do  not  meet  their  expectations,  our 
common stock price could decline. 

The trading market for our common stock is influenced by the research and reports that industry or securities analysts 
publish about us or our business. If one or more of these analysts cease to cover our company or fail to publish reports on us 
regularly, we may lose visibility in the financial markets, which could cause our stock price or trading volume to decline. 
Moreover, if one or more of the analysts who cover our company downgrade our common stock, or if our operating results 
do not meet their expectations, our common stock price could decline. 

Anti-takeover provisions in our organizational documents and Delaware law may discourage or prevent a change 
in control, even if a sale of the Company could be beneficial to our stockholders, which could cause our stock price to 
decline and prevent attempts by our stockholders to replace or remove our current management. 

Several provisions of our certificate of incorporation and amended and restated bylaws could make it difficult for 
our stockholders to change the composition of our Board, preventing them from changing the composition of management. 
In addition, the same provisions may discourage, delay or prevent a merger or acquisition that our stockholders may consider 
favorable. 

These provisions include: 

a staggered, or classified, Board; 
authorizing our Board to issue “blank check” preferred stock without stockholder approval; 

● 
● 
●  prohibiting cumulative voting in the election of directors; 
● 
●  prohibiting stockholders from acting by written consent after the Isely family ceases to own more than 50% of

limiting the persons who may call special meetings of stockholders; 

● 

the total voting power of our shares; and 
establishing advance notice requirements for nominations for election to our Board or for proposing matters that
can be acted on by stockholders at stockholder meetings. 

32 

  
   
  
  
  
  
  
  
  
  
   
   
   
   
   
  
These anti-takeover provisions could substantially impede the ability of our common stockholders to benefit from a 
change in control and, as a result, could materially adversely affect the market price of our common stock and your ability to 
realize any potential change-in-control premium. 

We are a “controlled company” within the meaning of the NYSE Listed Company Manual, and, as a result, rely 
on  exemptions  from  certain  corporate  governance  requirements  that  provide  protection  to  stockholders  of  other 
companies. 

The Isely family, or entities controlled by the Isely family, own more than 50% of the total voting power of our 
common shares for the election of directors, and therefore, we are considered a “controlled company” under the corporate 
governance standards set forth in the NYSE Listed Company Manual. As a “controlled company,” certain exemptions under 
NYSE  standards  free  us  from  the  obligation  to  comply  with  certain  corporate  governance  requirements  of  the  NYSE, 
including the requirements: 

● 
● 

● 

that a majority of our Board consists of “independent directors,” as defined under the rules of the NYSE; 
that our director nominees be selected, or recommended for our Board’s selection, either: (i) by a majority of
independent directors in a vote by independent directors, pursuant to a nominations process adopted by a Board
resolution or (ii) by a nominating and governance committee composed solely of independent directors with a 
written charter addressing the nominations process; and 
that the compensation of our executive officers be determined, or recommended to the Board for determination,
by  a  majority  of  independent  directors  in  a  vote  by  independent  directors,  or  a  compensation  committee
composed solely of independent directors. 

Accordingly, for so long as we are a “controlled company,” stockholders will not have the same protections afforded 

to stockholders of companies that are subject to all of the NYSE corporate governance requirements. 

Item 1B. Unresolved Staff Comments. 

None. 

Item 2. Properties. 

As of September 30, 2018, we had 148 stores located in 19 states, as shown in the following chart: 

State 
Arizona ..........................................................     
Arkansas ........................................................     
Colorado ........................................................     
Idaho ..............................................................     
Iowa ...............................................................     
Kansas ............................................................     
Minnesota ......................................................     
Missouri .........................................................     
Montana .........................................................     
Nebraska ........................................................     
Nevada ...........................................................     
New Mexico ..................................................     
North Dakota .................................................     
Oklahoma .......................................................     
Oregon ...........................................................     
Texas ..............................................................     
Utah ...............................................................     
Washington ....................................................     
Wyoming .......................................................     

   Number of Stores    
12 
3 
37 
4 
5 
8 
1 
5 
4 
3 
3 
5 
2 
7 
12 
24 
8 
3 
2 

During the fiscal years ended September 30, 2018 and 2017, we opened eight and 14 new stores, respectively. We 
plan to open seven to nine new stores in fiscal year 2019, of which four new stores opened during the first quarter of fiscal 
year 2019 prior to the filing of this Form 10-K. In addition, we plan to relocate five to six stores in fiscal year 2019. We have 
signed leases for an additional three new stores that we expect to open in fiscal years 2019 and beyond. 

33 

  
  
  
  
   
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Our  home  office  is  located  in  Lakewood,  Colorado.  We  occupy  our  home  office  under  a  lease  covering 
approximately 35,000 square feet that expires in 2026; this facility is co-located with one of our stores. Additionally, we lease 
a 150,000 square foot bulk food repackaging facility and distribution center located in Golden, Colorado. That facility also 
houses a training center and certain administrative support functions. 

As of September 30, 2018, we owned buildings in which six of our stores are located; those buildings are located 
on land that is leased pursuant to a ground lease. In November 2018, we purchased the land upon which our store in Tigard, 
Oregon is located. Lease terms typically range between 10 and 20 years, with additional renewal options. We do not believe 
that any individual store property is material to our financial condition or results of operations. Of the current leases for our 
stores, two expire in fiscal year 2019, six expire in fiscal year 2020, 10 expire in fiscal year 2021, three expire in fiscal year 
2022 and the remainder expire between fiscal years 2023 and 2062. We expect that we will be able to renegotiate these leases 
or relocate these stores as necessary. 

Item 3. Legal Proceedings. 

We periodically are involved in legal proceedings, including discrimination and other employment-related claims, 
customer personal injury claims, investigations and other proceedings arising in the ordinary course of business. When the 
potential liability from a matter can be estimated and the loss is considered probable, we record the estimated loss. Due to 
uncertainties  related  to  the  resolution  of  lawsuits,  investigations  and  claims,  the  ultimate  outcome  may  differ  from  our 
estimates.  Although  we  cannot  predict  with  certainty  the  ultimate  resolution  of  any  lawsuits,  investigations  and  claims 
asserted against us, we do not believe any currently pending legal proceeding to which we are a party will have a material 
adverse effect on our business, prospects, financial condition, cash flows or results of operations. 

Item 4. Mine Safety Disclosures. 

Not applicable. 

34 

  
   
  
  
  
  
  
 
 
Item  5.  Market  for  Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 
Securities. 

PART II 

Market Information 

Our common stock is traded on the NYSE under the symbol “NGVC.” 

Holders of Record 

As  of  December  3,  2018,  there  were  182  holders  of  record  of  our  common  stock,  and  the  closing  price  of  our 

common stock was $18.91. 

Dividend Policy 

We anticipate that we will retain our future earnings, for the foreseeable future, in order to fund our growth strategy 
and for general corporate purposes. The declaration and payment of future dividends to holders of our common stock will be 
at  the  discretion  of  our  Board  and  will  depend  upon  many  factors,  including  our  financial  condition,  earnings,  legal 
requirements, and restrictions in our debt agreements and other factors our Board deems relevant. Additionally, our Credit 
Facility prohibits the payment of cash dividends, except that so long as no default exists or would arise as a result thereof, 
Vitamin Cottage Natural Food Markets, Inc. (the operating company) may pay cash dividends to Natural Grocers by Vitamin 
Cottage, Inc. (the holding company) for various audit, accounting, tax, securities, indemnification, reimbursement, insurance 
and other reasonable expenses incurred in the ordinary course of business, and for repurchases of shares of common stock in 
an amount not to exceed $10.0 million. 

Use of Proceeds From Registered Securities 

None. 

Unregistered Sales of Equity Securities 

None. 

Issuer Purchases of Equity Securities 

Certain  information  about  our  share  repurchases  is  set  forth  under  the  heading  "Stockholders’  Equity  -  Share 

Repurchases" in Note 12 of Notes to Consolidated Financial Statements included in Part II, Item 8 of this Form 10-K. 

35 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Item 6. Selected Financial Data. 

The  following  selected  financial  data  presented  below  is  derived  from  the  Company’s  consolidated  financial 
statements and should be read in conjunction with “Item 1A. Risk Factors,” “Item 7. Management’s Discussion and Analysis 
of Financial Condition and Results of Operations” and “Item 8. Financial Statements and Supplementary Data.” Our historical 
results set forth below are not necessarily indicative of results to be expected for any future period. 

2018 

Year ended September 30, 
2016 

2017 

2015 

Statements of Income Data  
(dollars in thousands): 

Net sales ...............................................................   $ 
Cost of goods sold and occupancy costs ..............     
Gross profit .......................................................     
Store expenses ......................................................     
Administrative expenses ......................................     
Pre-opening and relocation expenses ...................     
Operating income .............................................     
Interest expense, net .............................................     
Other income, net .................................................     
Income before income taxes .............................     
Benefit from (provision for) income taxes ...........     
Net income ........................................................   $ 

Per Share Data: 
Net income per share of common stock (EPS) 

849,042       
623,469       
225,573       
186,741       
21,506       
2,273       
15,053       
(4,560)      
—       
10,493       
2,168       
12,661       

769,030      
556,694      
212,336      
174,350      
20,089      
3,799      
14,098      
(3,793)     
—      
10,305      
(3,414)     
6,891      

705,499      
503,727      
201,772      
156,158      
19,242      
5,993      
20,379      
(3,044)     
—      
17,335      
(5,864)     
11,471      

624,678      
442,582      
182,096      
132,131      
17,514      
3,822      
28,629      
(2,993)     
—      
25,636      
(9,432)     
16,204      

2014 

520,674  
369,172  
151,502  
108,657  
14,823  
3,774  
24,248  
(2,496) 
2  
21,754  
(8,281) 
13,473  

Basic .................................................................   $ 
Diluted ..............................................................   $ 

0.57       
0.56       

0.31      
0.31      

0.51      
0.51      

0.72      
0.72      

0.60  
0.60  

Shares used in computation of EPS 

Basic .................................................................     22,361,898       22,453,409      22,492,986      22,490,260      22,466,432  
Diluted ..............................................................     22,413,038       22,463,675      22,507,152      22,500,833      22,479,835  

Other Financial Data (Unaudited)  

(dollars in thousands): 

EBITDA(1) ............................................................   $ 
EBITDA margin(2) ................................................     
Adjusted EBITDA(1) .............................................   $ 
Adjusted EBITDA margin(2) ................................     

44,483       
5.2%    
45,068       
5.3%    

43,609      
5.7      
43,609      
5.7      

45,912      
6.5      
45,912      
6.5      

49,966      
8.0      
49,966      
8.0      

41,462  
8.0  
41,462  
8.0  

36 

  
  
  
  
  
  
  
     
    
    
    
  
      
         
        
        
        
  
      
         
        
        
        
  
      
         
        
        
        
  
      
         
        
        
        
  
      
         
        
        
        
  
  
 
 
Other Operating Data (Unaudited): 
Number of stores at end of period ........................     
Number of stores opened during the period .........     
Number of stores relocated and remodeled 

during the period ...............................................     
Change in comparable store sales(3) .....................     
Change in daily average comparable store  

sales(3) ...............................................................     
Change in mature store sales(4) .............................     
Change in daily average mature store sales(4) .......     

148       
8       

3       
5.8%     

5.8%     
3.0%     
3.0%     

140       
14       

2       
(0.2 )     

0.1       
(1.9 )     
(1.6 )     

126      
23      

5      
1.7      

1.4      
(0.7)     
(1.0)     

103      
16      

2      
5.9      

5.9      
2.6      
2.6      

87  
15  

2  
5.6  

5.6  
3.4  
3.4  

Gross square footage at end of period(5) ...............      2,378,240        2,260,914        2,031,711       1,668,534       1,354.204  
Selling square footage at end of period(5) .............      1,565,498        1,483,413        1,331,785       1,089,020      
892,908  
Average comparable store size (gross square 

feet)(6) ................................................................     

16,149       

16,125       

16,239      

15,579      

15,250  

Average comparable store size (selling square 

feet)(6) ................................................................     

10,596       

10,570       

10,581      

10,250      

10,125  

Comparable store sales per selling square foot 

during period(7) .................................................   $ 

547       

577       

645      

678      

708  

2018 

2017 

As of September 30,  
2016 

2015 

2014 

Selected Balance Sheet Data  

(dollars in thousands): 

Cash and cash equivalents ...........................  $ 
Total assets ..................................................    
Total debt(8) .................................................    
Total stockholders’ equity ...........................    

9,398       
307,083       
54,334       
146,726       

6,521       
299,991       
61,820       
133,883       

4,017      
282,246      
59,335      
126,725      

2,915      
233,924      
27,607      
115,488      

5,113  
188,985  
21,977  
98,854  

(1) 

EBITDA is defined as earnings before interest, taxes, depreciation and amortization. Adjusted EBITDA is defined as
EBITDA as adjusted to exclude the effects of certain income and expense items that management believes make it
more difficult to assess the Company’s actual operating performance, including certain items which are generally non-
recurring, such as impairment of long-lived assets charges and store closing costs. EBITDA and Adjusted EBITDA
are  not  measures  of  financial  performance  under  GAAP.  We  believe  EBITDA  and  Adjusted  EBITDA  provide
additional  information  about:  (i)  our  operating  performance,  because  they  assist  us  in  comparing  the  operating
performance of our stores on a consistent basis, as they remove the impact of non-cash depreciation and amortization 
expense as well as items not directly resulting from our core operations, such as interest expense and income taxes and
(ii) our performance and the effectiveness of our operational strategies. Additionally, EBITDA is a component of a 
measure in our financial covenants under our Credit Facility. 

Furthermore, management believes some investors use EBITDA and Adjusted EBITDA as supplemental measures to 
evaluate the overall operating performance of companies in our industry. Management believes that some investors’ 
understanding of our performance is enhanced by including these non-GAAP financial measures as a reasonable basis 
for comparing our ongoing results of operations. By providing these non-GAAP financial measures, together with a 
reconciliation from net income, we believe we are enhancing investors’ understanding of our business and our results 
of  operations,  as  well  as  assisting  investors  in  evaluating  how  well  we  are  executing  our  strategic  initiatives.  Our 
competitors may define EBITDA and Adjusted EBITDA differently, and as a result, our measure of EBITDA and 
Adjusted EBITDA may not be directly comparable to EBITDA and Adjusted EBITDA of other companies. Items 
excluded from EBITDA and Adjusted EBITDA are significant components in understanding and assessing financial 
performance.  EBITDA  and  Adjusted  EBITDA  are  supplemental  measures  of  operating  performance  that  do  not 
represent,  and  should  not  be  considered  in  isolation  or  as  an  alternative  to,  or  substitute  for,  net  income  or  other 
financial  statement  data  presented  in  the  consolidated  financial  statements  as  indicators  of  financial  performance. 
EBITDA and Adjusted EBITDA have limitations as analytical tools, and should not be considered in isolation, or as 
a substitute for analysis of our results as reported under GAAP. Some of the limitations are: 

●  EBITDA  and  Adjusted  EBITDA  do  not  reflect  our  cash  expenditures,  or  future  requirements  for  capital

expenditures or contractual commitments; 

●  EBITDA and Adjusted EBITDA do not reflect changes in, or cash requirements for, our working capital needs;

37 

      
         
        
        
        
  
  
      
         
        
        
        
  
  
  
  
  
  
  
    
    
    
    
  
      
        
        
        
        
  
  
  
  
   
●  EBITDA and Adjusted EBITDA do not reflect any impact for straight-line rent expense for leases classified as

capital and financing lease obligations; 

●  EBITDA and Adjusted EBITDA do not reflect the interest expense, or the cash requirements necessary to service

interest or principal payments on our debt; 

●  EBITDA and Adjusted EBITDA do not reflect our tax expense or the cash requirements to pay our taxes; and 
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will
● 
often have to be replaced in the future and EBITDA and Adjusted EBITDA do not reflect any cash requirements
for such replacements. 

Due to these limitations, EBITDA and Adjusted EBITDA should not be considered as a measure of discretionary cash 
available to us to invest in the growth of our business. We compensate for these limitations by relying primarily on 
our GAAP results and using EBITDA and Adjusted EBITDA as supplemental information. 

The following table reconciles net income to EBITDA and Adjusted EBITDA, dollars in thousands: 

2018 

Year ended September 30, 
2016 

2017 

2015 

Net income .............................................   $ 
Interest expense, net ...........................     
(Benefit from) provision for income 

12,661      
4,560      

6,891      
3,793      

11,471      
3,044      

16,204      
2,993      

taxes ................................................     
Depreciation and amortization ...........     

(2,168)     
29,430      

3,414      
29,511      

5,864      
25,533      

9,432      
21,337      

2014 

13,473  
2,496  

8,281  
17,212  

EBITDA .................................................     
Impairment of long-lived assets and 

store closing costs ...........................     
Adjusted EBITDA .................................   $ 

44,483      

43,609      

45,912      

49,966      

41,462  

585      
45,068      

—      
43,609      

—      
45,912      

—      
49,966      

—  
41,462  

(2) 

EBITDA margin is defined as the ratio of EBITDA to net sales. Adjusted EBITDA margin is defined as the ratio of
Adjusted EBITDA to net sales. We present EBITDA margin and Adjusted EBITDA margin because they are used by
management as a performance measurement of EBITDA and Adjusted EBITDA generated from net sales. See footnote
(1) above for a discussion of EBITDA and Adjusted EBITDA as non-GAAP financial measures and a reconciliation
of net income to EBITDA and Adjusted EBITDA. 

(3)  When calculating change in comparable store sales, we begin to include sales from a store in our comparable store
base on the first day of the thirteenth full month following the store’s opening. We monitor the percentage change in
comparable store sales by comparing sales from all stores in our comparable store base for a reporting period against
sales from the same stores for the same number of operating months in the comparable reporting period of the prior
year. When a store that is included in comparable store sales is remodeled or relocated, we continue to consider sales
from that store to be comparable store sales. When calculating daily average comparable store sales, we include the 
comparable store sales divided by the number of selling days in each period. We use this metric to remove the effect
of differences in the number of selling days we are open during the comparable periods. 

(4)  When calculating change in mature store sales, we begin to include sales from a store in our mature store base after
the store has been open for any part of five fiscal years (for example, our mature stores for fiscal year 2018 are stores
that opened during or before fiscal year 2013). We monitor the percentage change in mature store sales by comparing
sales from all stores in our mature store base for a reporting period against sales from the same stores for the same
number of operating months in the comparable reporting period of the prior year. When a store that is included in
mature store sales is remodeled or relocated, we continue to consider sales from that store to be mature store sales.
When calculating daily average mature store sales, we include the mature store sales divided by the number of selling
days in each period. We use this metric to remove the effect of differences in the number of selling days we are open
during the comparable periods. 

(5) 

(6) 

Gross square footage and selling square footage at the end of the period include the square footage for all stores that
were open as of the end of the period presented. 

Average comparable store size for gross square feet and selling square feet are calculated using the average store size
for all stores that were in the comparable store base as of the end of the period presented. 

38 

   
   
   
   
  
  
  
  
  
  
  
  
    
    
    
    
  
  
    
       
       
       
       
   
  
(7) 

(8) 

Comparable store sales per selling square foot is calculated using comparable store sales for the period divided by the
weighted average selling square feet per store based on the amount of time the store was included in the comparable
store base during the period. 

Total debt includes capital and financing lease obligations and outstanding borrowings under our Credit Facility. As
of  September 30, 2018  and 2017,  $13.2  million  and  $28.4  million,  respectively,  was outstanding under our  Credit
Facility. 

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) 
should be read in conjunction with our consolidated financial statements and notes thereto and “Selected Financial Data,” 
which  are  included  elsewhere  in  this  Form  10-K. This MD&A  contains  forward-looking  statements.  Refer  to  “Forward-
Looking Statements” at the beginning of this Form 10-K for an explanation of these types of statements. Summarized numbers 
included in this section, and corresponding percentage or basis point changes may not sum due to the effects of rounding. 

Company Overview 

We operate natural and organic grocery and dietary supplement stores that are focused on providing high quality 
products at affordable prices, exceptional customer service, nutrition education and community outreach. We offer a variety 
of natural and organic groceries and dietary supplements that meet our strict quality standards. We believe we have been at 
the forefront of the natural and organic foods movement since our founding. We are headquartered in Lakewood, Colorado. 
As of September 30, 2018, we operated 148 stores in 19 states, including Colorado, Arizona, Arkansas, Idaho, Iowa, Kansas, 
Minnesota,  Missouri,  Montana,  Nebraska,  Nevada,  New  Mexico,  North  Dakota,  Oklahoma,  Oregon,  Texas,  Utah, 
Washington and Wyoming. We also operate a bulk food repackaging facility and distribution center in Colorado. 

We offer a variety of natural and organic groceries and dietary supplements that meet our strict quality guidelines. 
The size of our stores varies from approximately 5,000 to 16,000 selling square feet. For the year ended September 30, 2018, 
our new stores averaged approximately 10,000 selling square feet. 

The growth in the organic and natural foods industry and growing consumer interest in health and nutrition have 
enabled us to continue to open new stores and enter new markets. Over the last five fiscal years, our store base has grown at 
a  compound  annual  growth  rate  of  15.5%,  including  eight,  14  and  23  new  stores  in  fiscal  years  2018,  2017  and  2016, 
respectively. We relocated three existing stores in fiscal year 2018. We plan to open seven to nine new stores and relocate 
five to six stores in fiscal year 2019. Between September 30, 2018 and the date of this Form 10-K, we have opened four new 
stores (in Colorado, Iowa, Oregon and Texas) and relocated one store (in New Mexico). As of the date of this report, we also 
have signed leases for an additional three new store locations expected to open in fiscal years 2019 and beyond. 

Performance Highlights 

Key highlights of our recent performance are discussed briefly below and are discussed in further detail throughout 
this MD&A. Key financial metrics, including, but not limited to, comparable store sales, daily average comparable store 
sales, mature store sales and daily average mature store sales are defined under the caption “Key Financial Metrics in Our 
Business,” presented later in this MD&A. 

●  Net sales. Net sales were $849.0 million for the year ended September 30, 2018, an increase of $80.0 million,

or 10.4%, compared to net sales of $769.0 million for the year ended September 30, 2017. 

●  Comparable store sales and daily average comparable store sales. Comparable store sales and daily average
comparable  store  sales  for  the  year  ended  September  30,  2018  each  increased  5.8%  from  the  year  ended 
September 30, 2017. 

●  Mature store sales and daily average mature store sales. Mature store sales and daily average mature store sales
for the year ended September 30, 2018 each increased 3.0% from the year ended September 30, 2017. For fiscal
year 2018, mature stores include all stores open during or before fiscal year 2013. 

●  Net income. Net income was $12.7 million for the year ended September 30, 2018, an increase of $5.8 million,

or 83.7%, compared to net income of $6.9 million for the year ended September 30, 2017. 

●  EBITDA. EBITDA was $44.5 million in the year ended September 30, 2018, an increase of $0.9 million, or
2.0%, compared to EBITDA of $43.6 million for the year ended September 30, 2017. EBITDA is not a measure

39 

  
  
  
  
  
  
  
  
  
  
   
   
   
   
of financial performance under GAAP. Refer to the “Selected Financial Data” section of this Form 10-K for a 
definition of EBITDA and a reconciliation of the Company’s net income to EBITDA. 

●  Adjusted EBITDA. Adjusted EBITDA was $45.1 million in the year ended September 30, 2018, an increase of
$1.5 million, or 3.3%, compared to Adjusted EBITDA of $43.6 million for the year ended September 30, 2017.
Adjusted EBITDA is not a measure of financial performance under GAAP. Refer to the “Selected Financial
Data” section of this Form 10-K for a definition of Adjusted EBITDA and a reconciliation of the Company’s
net income to Adjusted EBITDA. 

●  Liquidity. As of September 30, 2018, cash and cash equivalents was $9.4 million. As of September 30, 2018,
$13.2 million was outstanding and $35.8 million was available for borrowing under our $50.0 million Credit
Facility. As of September 30, 2018, the Company had outstanding letters of credit of $1.0 million, which amount
was reserved against the amount available for borrowing under the terms of our Credit Facility. 

●  New store growth. We opened 76 new stores between the beginning of fiscal year 2014 and the end of fiscal 
year 2018, with 148 stores open as of September 30, 2018. We opened eight new stores in fiscal year 2018. 

●  Store Relocations and Remodels. We relocated three existing stores in fiscal year 2018. 

Industry Trends and Economics  

We have identified the following recent trends and factors that have impacted and may continue to impact our results 

of operations and financial condition: 

● 

Impact  of  broader  economic  trends.  The  grocery  industry  and  our  sales  are  affected  by  general  economic 
conditions, including, but not limited to, consumer spending, the level of disposable consumer income, consumer
debt, interest rates, the price of commodities, the political environment and consumer confidence. In this regard,
we believe our financial results for the year ended September 30, 2018 reflected improvement in the oil and gas
markets we serve, although they generally continue to lag behind our non-oil and gas markets. 

●  Opportunities  in  the  growing  natural  and  organic  grocery  and  dietary  supplements  industry.  Our  industry, 
which  includes  organic  and  natural  foods  and  dietary  supplements,  continues  to  experience  growth  driven
primarily by increased public interest in health and nutrition. Capitalizing on this opportunity, we continue to
open new stores and enter new markets. As we open new stores, our results of operations have been and may
continue to be materially adversely affected based on the timing and number of new stores we open, their initial 
sales and new lease costs. The length of time it takes for a new store to become profitable can vary depending
on a number of factors, including location, competition, a new market versus an existing market, the strength of
store management and general economic conditions. Once a new store is open, it typically grows at a faster rate
than mature stores for several years. Mature stores are stores that have been open for any part of five fiscal years
or longer. 
As we expand across the United States and enter markets where consumers may not be as familiar with our 
brand, we seek to secure prime real estate locations for our stores to establish greater visibility with consumers 
in those markets. This strategy has resulted in higher lease costs, and we anticipate these increased costs will 
continue into the foreseeable future. Our financial results for the year ended September 30, 2018 reflect the 
effects of these factors, and we anticipate future periods will be similarly impacted. 
Our performance is also impacted by trends regarding natural and organic products, dietary supplements and 
at-home  meal  preparation.  Consumer  preferences  towards  dietary  supplements  or  natural  and  organic  food 
products might shift as a result of, among other things, economic conditions, food safety perceptions, changing 
consumer choices and the cost of these products. A change in consumer preferences away from our offerings, 
including those resulting from reductions or changes in our offerings, would have a material adverse effect on 
our business. Additionally, negative publicity regarding the safety of dietary supplements, product recalls or 
new or upgraded regulatory standards may adversely affect demand for the products we sell and could result in 
lower consumer traffic, sales and results of operations. 
Increased Competition. The grocery and dietary supplement retail business is a large, fragmented and highly
competitive industry, with few barriers to entry. Our competition varies by market and includes conventional 
supermarkets such as Kroger and Safeway, mass or discount retailers such as Wal-Mart and Target, natural and 
gourmet markets such as Whole Foods and The Fresh Market, foreign-based discount retailers such as Aldi and
Lidl, specialty food retailers such as Sprouts and Trader Joe’s, warehouse clubs such as Sam’s Club and Costco,
independent health food stores, dietary supplement retailers, drug stores, farmers’ markets, food co-ops, online 
retailers such as Amazon, meal delivery services such as Blue Apron and multi-level marketers. Competition in
the grocery industry is likely to intensify, and shopping dynamics may shift, as a result of, among other things,
Amazon’s acquisition of Whole Foods in August 2017, the plans of Aldi and Lidl to expand their presence in 

● 

40 

  
  
  
  
  
  
  
  
   
  
the  United  States  and  the  expanding  availability  of  grocery  ordering,  pick-up  and  delivery  options.  These
businesses compete with us on the basis of price, selection, quality, customer service, shopping experience, ease
of ordering and delivery or any combination of these or other factors. They also compete with us for products
and locations. In addition, some of our competitors are expanding to offer a greater range of natural and organic
foods. We believe our commitment to carrying only carefully vetted, affordably priced and high-quality natural 
and  organic  products  and  dietary  supplements,  as  well  as  our  focus  on  providing  nutritional  education,
differentiate us in the industry and provide a competitive advantage. In addition, we face internally generated 
competition when we open new stores in markets we already serve. 

Outlook 

We believe there are several key factors that have contributed to our success and will enable us to increase our 
comparable store sales and continue to profitably expand. These factors include a loyal customer base, increasing basket size, 
growing consumer interest in nutrition and wellness, a differentiated shopping experience that focuses on customer service, 
nutrition education and a shopper friendly retail environment, and our focus on high quality, affordable natural and organic 
groceries and dietary supplements. 

We plan for the foreseeable future to continue opening new stores and entering new markets. The rate of new store 
growth in the foreseeable future is expected to continue to moderate compared to years prior to fiscal year 2017, depending 
on economic and business conditions and other factors. During the past few years, we have enhanced our infrastructure to 
enable us to support our continued growth. In addition, in recent years we believe we have enhanced customer loyalty and 
increased customer engagement by expanding our digital and social media presence and further developing the {N}power 
customer loyalty program. In September 2018, we launched a new website (www.naturalgrocers.com) which was designed 
to offer a more personalized and convenient online experience for our customers. The new website features more advanced 
ecommerce capabilities, enhanced product and recipe search interfaces and improved functionality with mobile and tablet 
devices. 

We believe there are opportunities for us to continue to expand our store base, expand profitability and increase 
comparable store sales. However, future sales growth, including comparable store sales, and our profitability could vary due 
to increasing competitive conditions in the natural and organic grocery and dietary supplement industry and regional and 
general  economic  conditions.  As  we  continue  to  expand  our  store  base,  we  believe  there  are  opportunities  for  increased 
leverage in costs, such as administrative expenses, as well as increased economies of scale in sourcing products. However, 
due  to  our  commitment  to  providing  high-quality  products  at  affordable  prices  and  increased  competition,  such  sourcing 
economies and efficiencies at our bulk food repackaging facility and distribution center may not be reflected in our gross 
margin in the near term. In addition, our ability to leverage costs may be limited due to the fixed nature of our rent obligations 
and related occupancy expenses. 

Our operating results may be affected by a variety of internal and external factors and trends, which are described 

more fully in the section entitled “Risk Factors” appearing elsewhere in this Form 10-K. 

Key Financial Metrics in Our Business 

In assessing our performance, we consider a variety of performance and financial measures. The key measures are 

as follows: 

Net sales 

Our net sales are comprised of gross sales net of discounts, in-house coupons, returns and allowances. In comparing 

net sales between periods we monitor the following: 

●  Change in comparable store sales. We begin to include sales from a store in comparable store sales on the first
day of the thirteenth full month following the store’s opening. We monitor the percentage change in comparable
store sales by comparing sales from all stores in our comparable store base for a reporting period against sales
from the same stores for the same number of operating months in the comparable reporting period of the prior 
year. When a store that is included in comparable store sales is remodeled or relocated, we continue to consider
sales from that store to be comparable store sales. Our comparable store sales data may not be presented on the
same basis as our competitors. We use the term “new stores” to refer to stores that have been open for less than
thirteen months. 

41 

   
  
  
  
  
  
  
  
  
  
  
●  Change in daily average comparable store sales. Daily average comparable store sales are comparable store
sales divided by the number of selling days in each period. We use this metric to remove the effect of differences
in the number of selling days we are open during the comparable periods (for example, as a result of leap years
or the Easter holiday shift between quarters). 

●  Change in mature store sales. We begin to include sales from a store in mature store sales after the store has
been open for any part of five fiscal years (for example, our mature stores for fiscal year 2018 are stores that
opened during or before fiscal year 2013). We monitor the percentage change in mature store sales by comparing
sales from all stores in our mature store base for a reporting period against sales from the same stores for the
same number of operating months in the comparable reporting period of the prior year. When a store that is
included in mature store sales is remodeled or relocated, we continue to consider sales from that store to be
mature store sales. Our mature store sales data may not be presented on the same basis as our competitors. 
●  Change in daily average mature store sales. Daily average mature store sales are mature store sales divided by
the number of selling days in each period. We use this metric to remove the effect of differences in the number
of selling days during the comparable periods (for example, as a result of leap years or the Easter holiday shift
between quarters). 

●  Transaction count. Transaction count represents the number of transactions reported at our stores during the

period and includes transactions that are voided, return transactions and exchange transactions. 

●  Average  transaction  size.  Average  transaction  size,  or  basket  size,  is  calculated  by  dividing  net  sales  by
transaction count for a given time period. We use this metric to track the trends in average dollars spent in our 
stores per customer transaction. 

Cost of goods sold and occupancy costs 

Our cost of goods sold and occupancy costs include the cost of inventory sold during the period (net of discounts 
and  allowances),  shipping  and  handling  costs,  distribution  and  supply  chain  costs  (including  the  costs  of  our  bulk  food 
repackaging facility), buying costs, shrink expense and store occupancy costs. Store occupancy costs include rent, common 
area maintenance and real estate taxes. Depreciation expense included in cost of goods sold relates to depreciation of assets 
directly used at our bulk food repackaging facility. The components of our cost of goods sold and occupancy costs may not 
be identical to those of our competitors, and as a result, our cost of goods sold and occupancy costs data included in this Form 
10-K may not be identical to those of our competitors, and may not be comparable to similar data made available by our 
competitors.  Occupancy  costs  as  a  percentage  of  sales  typically  decrease  as  new  stores  mature  and  increase  sales.  Rent 
payments for leases classified as capital and financing lease obligations are not recorded in cost of goods sold and occupancy 
costs.  Rather,  these  rent  payments  are  recognized  as  a  reduction  of  the  related  obligations  and  as  interest  expense. 
Additionally, depreciation expense related to the capitalized asset is recorded in store expenses. 

Gross profit and gross margin 

Gross profit is equal to our net sales less our cost of goods sold and occupancy costs. Gross margin is gross profit 
as a percentage of net sales. Gross margin is impacted by changes in retail prices, product costs, occupancy costs and the mix 
of products sold, as well as the rate at which we open new stores. 

Store expenses 

Store  expenses  consist  of  store  level  expenses,  such  as  salary  and  benefits,  share-based  compensation,  supplies, 
utilities, depreciation, advertising, bank credit card charges and other related costs associated with operations and purchasing 
support. Depreciation expense included in store expenses relates to depreciation for assets directly used at the stores, including 
depreciation  on  capitalized  real  estate  leases,  land  improvements,  leasehold  improvements,  fixtures  and  equipment  and 
computer hardware and software. Additionally, store expenses include any gain or loss recorded on the disposal of fixed 
assets,  primarily  related  to  store  relocations,  any  long-lived  asset  impairment  charges  and  store  closing  expenses.  The 
majority of store expenses are comprised of salary-related expenses which we closely manage and which trend closely with 
sales. Labor-related expenses as a percentage of sales tend to be higher at new stores compared to comparable stores, as new 
stores require a certain level of staffing in order to maintain adequate levels of customer service combined with lower sales. 
As new stores increase their sales, labor-related expenses as a percentage of sales typically decrease. 

Administrative expenses 

Administrative  expenses  consist  of  home  office-related  expenses,  such  as  salary  and  benefits,  share-based 
compensation,  office  supplies,  hardware  and  software  expenses,  depreciation  and  amortization  expense,  occupancy  costs 
(including rent, common area maintenance, real estate taxes and utilities), professional services expenses, expenses associated 
42 

   
   
   
   
   
  
  
  
  
  
  
  
  
with  our  Board,  expenses  related  to  compliance  with  the  requirements  of  Sarbanes-Oxley,  and  other  general  and 
administrative expenses. Depreciation expense included in administrative expenses relates to depreciation for assets directly 
used at the home office including depreciation on land improvements, leasehold improvements, fixtures and equipment and 
computer hardware and software. 

Pre-opening and relocation expenses 

Pre-opening  and  relocation  expenses  may  include  rent  expense,  salaries,  advertising,  supplies  and  other 
miscellaneous costs incurred prior to the store opening. Rent expense is generally incurred from one to four months prior to 
a store’s opening date for store leases classified as operating. For store leases classified as capital or financing leases, no pre-
opening rent expense is recognized. Other pre-opening and relocation expenses are generally incurred in the 60 days prior to 
the store opening. Certain advertising and promotional costs associated with opening a new store may be incurred both before 
and after the store opens. All pre-opening and relocation costs are expensed as incurred. 

Interest expense, net 

Interest expense consists of the interest associated with capital and financing lease obligations, net of capitalized 
interest. Interest expense also includes interest we incur on our outstanding indebtedness, including under our Credit Facility. 

Income tax expense 

On December 22, 2017, the legislation commonly referred to as the Tax Cuts and Jobs Act (the Tax Reform Act) 
was enacted into law. The Tax Reform Act changes various corporate income tax provisions within the existing Internal 
Revenue  Code.  Substantially  all  the  provisions  of  the  Tax  Reform  Act  are  effective  for  taxable  years  beginning  after 
December 31, 2017. The most significant change that impacts us is the reduction in the corporate federal income tax rate 
from 35% to 21%. 

Results of Operations 

The following table presents key components of our results of operations expressed as a percentage of net sales for 

the periods presented: 

Statements of Income Data:* 
Net sales .................................................................................     
Cost of goods sold and occupancy costs ................................     
Gross profit .........................................................................     
Store expenses ........................................................................     
Administrative expenses ........................................................     
Pre-opening and relocation expenses .....................................     
Operating income ...............................................................     
Interest expense, net ...............................................................     
Income before income taxes ...............................................     
Benefit from (provision for) income taxes .............................     
Net income ..........................................................................     

__________________________ 
*Figures may not sum due to rounding. 

Other Operating Data: 
Number of stores at end of period ..........................................     
Store unit count increase period over period ..........................     
Change in comparable store sales ..........................................     
Change in daily average comparable store sales ....................     
Change in mature store sales ..................................................     
Change in daily average mature store sales ............................     

43 

2018 

Year ended September 30, 
2017 

2016 

100.0%     
73.4       
26.6       
22.0       
2.5       
0.3       
1.8       
(0.5)      
1.2       
0.3       
1.5%     

148       
5.7%     
5.8%     
5.8%     
3.0%     
3.0%     

100.0      
72.4      
27.6      
22.7      
2.6      
0.5      
1.8      
(0.5)     
1.3      
(0.4)     
0.9      

140      
11.1      
(0.2)     
0.1      
(1.9)     
(1.6)     

100.0  
71.4  
28.6  
22.1  
2.7  
0.8  
2.9  
(0.4) 
2.5  
(0.8) 
1.6  

126  
22.3  
1.7  
1.4  
(0.7) 
(1.0) 

   
  
  
  
  
  
  
  
  
  
  
  
  
  
     
    
  
      
         
        
  
      
         
        
  
      
         
        
  
  
      
         
        
  
      
         
        
  
   
 
 
Year ended September 30, 2018 compared to Year ended September 30, 2017 

The following table summarizes our results of operations and other operating data for the periods presented, dollars 

in thousands: 

Statements of Income Data: 
Net sales .......................................................................................    $
Cost of goods sold and occupancy costs ......................................      
Gross profit ...............................................................................      
Store expenses ..............................................................................      
Administrative expenses ..............................................................      
Pre-opening and relocation expenses ...........................................      
Operating income .....................................................................      
Interest expense, net .....................................................................      
Income before income taxes .....................................................      
Benefit from (provision for) income taxes ...................................      
Net income ................................................................................    $

Net sales 

Year ended  
September 30, 

Change in 

2018 

2017 

     Dollars 

     Percent 

849,042      
623,469      
225,573      
186,741      
21,506      
2,273      
15,053      
(4,560)     
10,493      
2,168      
12,661      

769,030      
556,694      
212,336      
174,350      
20,089      
3,799      
14,098      
(3,793)     
10,305      
(3,414)     
6,891      

80,012      
66,775      
13,237      
12,391      
1,417      
(1,526)     
955      
(767)     
188      
5,582      
5,770      

10.4%
12.0  
6.2  
7.1  
7.1  
(40.2) 
6.8  
20.2  
1.8  
(163.5) 
83.7  

Net sales increased $80.0 million, or 10.4%, to $849.0 million for the year ended September 30, 2018 compared to 
$769.0 million for the year ended September 30, 2017, primarily due to a $44.7 million, or 5.8%, increase in comparable 
store  sales,  and  a  $35.4  million  increase  in  new  store  sales.  Comparable  store  sales  increased  5.8%  for  the  year  ended 
September 30, 2018 compared to a decrease of 0.2% for the year ended September 30, 2017. Daily average comparable store 
sales increased 5.8% for the year ended September 30, 2018 compared to an increase of 0.1% for the year ended September 
30, 2017. The daily average comparable store sales increase in fiscal year 2018 resulted from a 1.4% increase in average 
transaction size and a 4.4% increase in daily average transaction count. Comparable store average transaction size was $35.35 
for the year ended September 30, 2018. Daily average mature store sales increased 3.0% for the year ended September 30, 
2018 compared to a decrease of 1.6% for the year ended September 30, 2017. 

Gross profit 

Gross profit increased $13.2 million, or 6.2%, to $225.6 million for the year ended September 30, 2018 compared 
to $212.3 million for the year ended September 30, 2017, primarily driven by an increase in the number of comparable stores. 
Gross margin decreased to 26.6% for the year ended September 30, 2018 from 27.6% for the year ended September 30, 2017. 
Gross margin for the year ended September 30, 2018 was negatively impacted by our promotional pricing campaigns, a shift 
in sales to lower margin products and a slight increase in occupancy expense as a percentage of sales. 

For the years ended September 30, 2018 and 2017, the Company had 20 and 17 leases, respectively, for stores which 
were classified as capital and financing lease obligations. If these leases had qualified as operating leases, the straight-line 
rent expense would have been included in occupancy costs, and our costs of goods sold and occupancy costs as a percentage 
of sales during each of the years ended September 30, 2018 and 2017 would have been approximately 55 basis points higher 
for each period. 

Store expenses 

Store  expenses  increased  $12.4  million,  or 7.1%,  to $186.7  million  in  the  year  ended September  30,  2018  from 
$174.4 million in the year ended September 30, 2017. Store expenses as a percentage of sales were 22.0% and 22.7% for the 
years ended September 30, 2018 and 2017, respectively. The decrease in store expenses as a percentage of sales was primarily 
due to decreases in marketing, depreciation and labor-related expenses, partially offset by an increase in other expenses, all 
as a percentage of sales. Other expenses included long-lived asset impairment charges and store closing expenses totaling 
approximately $0.6 million. 

44 

  
  
  
    
  
  
  
    
  
      
        
        
        
  
  
  
  
  
  
  
  
  
 
 
Administrative expenses 

Administrative expenses increased $1.4 million, or 7.1%, to $21.5 million for the year ended September 30, 2018 
compared to $20.1 million for the year ended September 30, 2017. Administrative expenses as a percentage of sales were 
2.5% and 2.6% for the years ended September 30, 2018 and 2017, respectively. The increase in administrative expenses was 
due primarily to compensation, legal, and software-related expenses. 

Pre-opening and relocation expenses  

Pre-opening and relocation expenses decreased $1.5 million, or 40.2%, to $2.3 million for the year ended September 
30,  2018  compared  to  $3.8  million  for  the  year  ended  September  30,  2017.  The  decrease  in  pre-opening  and  relocation 
expenses was primarily due to the impact of the number and timing of new store openings and relocations. Pre-opening and 
relocation  expenses  as  a  percentage  of  sales  were  0.3%  and  0.5%  for  the  years  ended  September  30,  2018  and  2017, 
respectively. The numbers of stores opened and relocated were as follows for the periods presented: 

New stores ................................................................................................................     
Relocated stores .......................................................................................................     

Year ended September 30, 
2017 
2018 

8      
3      
11      

14   
2   
16   

Interest expense, net 

Interest expense, net of capitalized interest, increased $0.8 million, or 20.2%, in the year ended September 30, 2018 
compared to the year ended September 30, 2017. The increase in interest expense is primarily due to an increase in the number 
of capital leases, a decrease in capitalized interest and higher interest rates under our Credit Facility during the year ended 
September 30, 2018. If our capital and financing lease obligations had qualified as operating leases, interest expense as a 
percentage of sales for the years ended September 30, 2018 and 2017 would have been approximately 45 basis points lower 
during each period. 

Income taxes 

Provision for income taxes decreased $5.6 million, or 163.5%, for year ended September 30, 2018 compared to the 
year  ended  September  30,  2017,  primarily  due  to  a  non-cash  benefit  of  approximately  $4.3  million  arising  from  the 
remeasurement of certain deferred tax assets and liabilities under the Tax Reform Act. Exclusive of the adjustment to deferred 
tax assets and liabilities, the Company’s effective income tax rate for the year ended September 30, 2018 was approximately 
20.7% as compared to 33.1% for the year ended September 30, 2017. The decrease in the effective income tax rate for the 
year ended September 30, 2018 is primarily the result of the Tax Reform Act. 

Net income 

Net income in the year ended September 30, 2018 was $12.7 million, or $0.56 in diluted earnings per share compared 

to $6.9 million, or $0.31 in diluted earnings per share, in the year ended September 30, 2017. 

45 

  
   
  
  
  
  
  
  
  
    
  
  
    
  
  
  
  
  
  
  
  
 
 
Year ended September 30, 2017 compared to Year ended September 30, 2016 

The following table summarizes our results of operations and other operating data for the periods presented, dollars 

in thousands: 

Statements of Income Data: 
Net sales .......................................................................................    $
Cost of goods sold and occupancy costs ......................................      
Gross profit ...............................................................................      
Store expenses ..............................................................................      
Administrative expenses ..............................................................      
Pre-opening and relocation expenses ...........................................      
Operating income .....................................................................      
Interest expense, net .....................................................................      
Income before income taxes .....................................................      
Provision for income taxes ...........................................................      
Net income ................................................................................    $

Net sales 

Year ended  
September 30, 

Change in 

2017 

2016 

     Dollars 

     Percent 

769,030       
556,694       
212,336       
174,350       
20,089       
3,799       
14,098       
(3,793 )     
10,305       
(3,414 )     
6,891       

705,499      
503,727      
201,772      
156,158      
19,242      
5,993      
20,379      
(3,044)     
17,335      
(5,864)     
11,471      

63,531      
52,967      
10,564      
18,192      
847      
(2,194)     
(6,281)     
(749)     
(7,030)     
2,450      
(4,580)     

9.0%
10.5  
5.2  
11.6  
4.4  
(36.6) 
(30.8) 
24.6  
(40.6) 
(41.8) 
(39.9) 

Net sales increased $63.5 million, or 9.0%, to $769.0 million for the year ended September 30, 2017 compared to 
$705.5 million for the year ended September 30, 2016, primarily due to a $65.1 million increase in new store sales, partially 
offset by a $1.6 million, or 0.2%, decrease in comparable store sales. Our 0.2% decrease in comparable store sales in fiscal 
year 2017 compared to a 1.7% increase in comparable store sales in fiscal year 2016. The decline in comparable store sales 
during the year ended September 30, 2017 was due to the impact of increased competition in the natural and organic sector, 
one less selling day due to the occurrence of leap year in fiscal year 2016, internally generated competition due to opening 
new stores in our existing markets, general economic uncertainty and the lingering impact of depressed oil and natural gas 
prices, although the negative impact of depressed oil and natural gas prices moderated during the fourth quarter of fiscal year 
2017. 

Daily average comparable store sales increased 0.1% for the year ended September 30, 2017 compared to an increase 
of 1.4% for the year ended September 30, 2016. The daily average comparable store sales increase in fiscal year 2017 resulted 
from  a  0.4%  increase  in  average  transaction  size,  partially  offset  by  a  0.3%  decrease  in  daily  average  transaction  count. 
Comparable store average transaction size was $35.38 for the year ended September 30, 2017. Daily average mature store 
sales decreased 1.6% for the year ended September 30, 2017 compared to a decrease of 1.0% for the year ended September 
30, 2016. 

Gross profit 

Gross profit increased $10.6 million, or 5.2%, to $212.3 million for the year ended September 30, 2017 compared 
to $201.8 million for the year ended September 30, 2016, primarily driven by an increase in the number of comparable stores. 
Gross margin decreased to 27.6% for the year ended September 30, 2017 from 28.6% for the year ended September 30, 2016. 
Gross  margin  for  the  year  ended  September  30,  2017  was  negatively  impacted  by  an  increase  in  occupancy  costs  as  a 
percentage of sales, primarily due to the higher average lease expenses experienced at newer format stores opened since fiscal 
year 2012 and at relocated stores. The increase in occupancy cost as a percentage of sales also reflects the decrease in average 
mature  store  sales  combined  with  the  fixed  nature  of  our  rent  obligations  and  related  occupancy  expenses.  Additionally, 
product margin as a percentage of sales during fiscal year 2017 decreased slightly due to our promotional pricing campaigns 
and, to a lesser extent, a shift to lower margin products. 

For the years ended September 30, 2017 and 2016, the Company had 17 and 16 leases, respectively, for stores which 
were classified as capital and financing lease obligations. If these leases had qualified as operating leases, the straight-line 
rent expense would have been included in occupancy costs, and our costs of goods sold and occupancy costs as a percentage 
of sales for the years ended September 30, 2017 and 2016 would have been approximately 55 basis points higher during each 
period. 

46 

  
  
  
  
    
  
  
  
    
  
      
        
        
        
  
  
  
  
  
  
  
  
Store expenses 

Store expenses increased $18.2 million, or 11.6%, to $174.4 million in the year ended September 30, 2017 from 
$156.2 million in the year ended September 30, 2016. Store expenses as a percentage of sales were 22.7% and 22.1% for the 
years ended September 30, 2017 and 2016, respectively. The increase in store expenses as a percentage of sales in fiscal year 
2017 was primarily due to increases in labor-related expenses, depreciation, utilities and other store expenses. 

Administrative expenses 

Administrative expenses increased $0.8 million, or 4.4%, to $20.1 million for the year ended September 30, 2017 
compared  to  $19.2  million  for  the  year  ended  September  30,  2016.  The  increase  in  administrative  expenses  was  due  to 
increased public company costs related to compliance with the requirements of Sarbanes-Oxley and increased technology 
and  communication  costs.  Administrative  expenses  as  a  percentage  of  sales  were  2.6%  and  2.7%  for  the  years  ended 
September 30, 2017 and 2016, respectively. 

Pre-opening and relocation expenses  

Pre-opening and relocation expenses decreased $2.2 million, or 36.6%, to $3.8 million for the year ended September 
30,  2017  compared  to  $6.0  million  for  the  year  ended  September  30,  2016.  The  decrease  in  pre-opening  and  relocation 
expenses was primarily due to the impact of the number and timing of new store openings and relocations. Pre-opening and 
relocation  expenses  as  a  percentage  of  sales  were  0.5%  and  0.8%  for  the  years  ended  September  30,  2017  and  2016, 
respectively. The numbers of stores opened, relocated and remodeled were as follows for the periods presented: 

New stores ................................................................................................................     
Relocated stores .......................................................................................................     
Remodeled stores .....................................................................................................     

Year ended September 30, 
2016 
2017 

14      
2      
0      
16      

23   
4   
1   
28   

Interest expense, net 

Interest expense, net of capitalized interest, increased $0.7 million, or 24.6%, in the year ended September 30, 2017 
compared to the year ended September 30, 2016, primarily due to higher average borrowings under our Credit Facility and 
an increase in the number of capital leases during the year ended September 30, 2017. If our capital and financing lease 
obligations had qualified as operating leases, interest expense as a percent of sales would have been approximately 45 and 
50 basis points lower than as reported in each of the years ended September 30, 2017 and 2016, respectively. 

Income taxes 

Provision for income taxes decreased $2.5 million, or 41.8%, in the year ended September 30, 2017 compared to 
the year ended September 30, 2016, primarily due to a $7.0 million decrease in income before income taxes and a decrease 
in the estimated annual tax rate in the year ended September 30, 2017. Our effective tax rate decreased from 33.9% in the 
year ended September 30, 2016 to 33.1% in the year ended September 30, 2017, primarily due to higher federal tax credits 
for the year ended September 30, 2017. For the year ended September 30, 2017, the federal tax rate remained at 35.0% for 
our deferred tax assets and liabilities. 

Net income 

Net income was $6.9 million, or $0.31 in diluted earnings per share, in the year ended September 30, 2017 compared 

to $11.5 million, or $0.51 in diluted earnings per share, in the year ended September 30, 2016. 

47 

  
   
  
  
  
  
  
  
  
  
  
    
  
  
    
  
  
  
  
  
  
   
 
 
Non-GAAP financial measures 

EBITDA and Adjusted EBITDA 

EBITDA and Adjusted EBITDA are not measures of financial performance under GAAP. We define EBITDA as 
net income before interest expense, provision for income taxes, depreciation and amortization. We define Adjusted EBITDA 
as EBITDA as adjusted to exclude the effects of certain income and expense items that management believes make it more 
difficult to assess the Company’s actual operating performance, including certain items that are generally non-recurring, such 
as impairment charges and store closing costs. The adjustments to EBITDA in the year ended September 30, 2018 related to 
impairment of long-lived assets charges and store closing costs. There were no adjustments to EBITDA in the years ended 
September 30, 2017 and 2016. 

The following table reconciles net income to EBITDA and Adjusted EBITDA, dollars in thousands: 

2018 

Year ended September 30, 
2017 

2016 

Net income .............................................................................   $ 
Interest expense, net ...........................................................     
(Benefit from) provision for income taxes..........................     
Depreciation and amortization ............................................     
EBITDA .................................................................................     
Impairment of long-lived assets and store closing costs .....     
Adjusted EBITDA ..................................................................   $ 

12,661      
4,560      
(2,168)     
29,430      
44,483      
585      
45,068      

6,891      
3,793      
3,414      
29,511      
43,609      
—      
43,609      

11,471   
3,044   
5,864   
25,533   
45,912   
—   
45,912   

EBITDA increased 2.0% to $44.5 million in the year ended September 30, 2018 compared to $43.6 million in the 
year ended September 30, 2017. EBITDA as a percentage of sales was 5.2% and 5.7% for the years ended September 30, 
2018 and 2017, respectively. The stores with leases that are classified as capital and financing lease obligations, rather than 
being reflected as operating leases, increased EBITDA as a percentage of sales for the years ended September 30, 2018 and 
2017  by  approximately  55  basis  points  in  each  period,  due  to  the  impact  on  cost  of  goods  sold  and  occupancy  costs  as 
discussed  above,  as  well  as  occupancy  costs  that  would  have  been  included  in  pre-opening  expenses  prior  to  the  stores’ 
opening date if these leases had been accounted for as operating leases. 

Adjusted EBITDA increased 3.3% to $45.1 million in the year ended September 30, 2018 compared to $43.6 million 
in the year ended September 30, 2017. Adjusted EBITDA as a percentage of sales was 5.2% and 5.7% for the years ended 
September 30, 2018 and 2017, respectively. 

EBITDA and Adjusted EBITDA decreased 5.0% to $43.6 million in the year ended September 30, 2017 compared 
to $45.9 million in the year ended September 30, 2016. EBITDA and Adjusted EBITDA as a percentage of sales were 5.7% 
and 6.5% for the years ended September 30, 2017 and 2016, respectively. The stores with leases that are classified as capital 
and financing lease obligations, rather than being reflected as operating leases, increased EBITDA and Adjusted EBITDA as 
a percentage of sales by approximately 55 basis points for each of the years ended September 30, 2017 and 2016 due to the 
impact on cost of goods sold and occupancy costs as discussed above, as well as occupancy costs that would have been 
included in pre-opening expenses prior to the stores’ opening date if these leases had been accounted for as operating leases. 

Management believes that some investors’ understanding of our performance is enhanced by including EBITDA 
and  Adjusted  EBITDA,  each  of  which  is  a  non-GAAP  financial  measure.  We  believe  EBITDA  and  Adjusted  EBITDA 
provide  additional  information  about:  (i)  our  operating  performance,  because  they  assist  us  in  comparing  the  operating 
performance of our stores on a consistent basis, as they remove the impact of non-cash depreciation and amortization expense 
as  well  as  items  not  directly  resulting  from  our  core  operations  such  as  interest  expense  and  income  taxes  and  (ii)  our 
performance and the effectiveness of our operational strategies. Additionally, EBITDA is a component of a measure in our 
financial covenants under the Credit Facility. 

Furthermore, management believes some investors use EBITDA and Adjusted EBITDA as supplemental measures 
to  evaluate  the  overall  operating  performance  of  companies  in  our  industry.  Management  believes  that  some  investors’ 
understanding of our performance is enhanced by including these non-GAAP financial measures as a reasonable basis for 
comparing  our  ongoing  results  of  operations.  By  providing  these  non-GAAP  financial  measures,  together  with  a 
reconciliation from net income, we believe we are enhancing analysts’ and investors’ understanding of our business and our 

48 

  
  
  
  
  
  
  
  
  
    
    
  
  
  
  
  
results  of  operations,  as  well  as  assisting  analysts  and  investors  in  evaluating  how  well  we  are  executing  our  strategic 
initiatives. 

Our competitors may define EBITDA and Adjusted EBITDA differently, and as a result, our measure of EBITDA 
and  Adjusted  EBITDA  may  not  be  directly  comparable  to  those  of  other  companies.  Items  excluded  from  EBITDA  and 
Adjusted EBITDA are significant components in understanding and assessing financial performance. EBITDA and Adjusted 
EBITDA are supplemental measures of operating performance that do not represent, and should not be considered in isolation 
or as an alternative to, or substitute for, net income or other financial statement data presented in the consolidated financial 
statements as indicators of financial performance. EBITDA and Adjusted EBITDA have limitations as an analytical tool, and 
should not be considered in isolation, or as an alternative to, or as a substitute for, analysis of our results as reported under 
GAAP. For additional discussion of our use of EBITDA and Adjusted EBITDA, and some of their limitations, please refer 
to the “Selected Financial Data” section of this Form 10-K. 

Liquidity and Capital Resources  

Our ongoing primary sources of liquidity are cash generated from operations, current balances of cash and cash 
equivalents and borrowings under our Credit Facility. Our primary uses of cash are for purchases of inventory, operating 
expenses, capital expenditures predominantly in connection with opening, relocating and remodeling stores, debt service and 
corporate taxes. As of September 30, 2018, we had $9.4 million in cash and cash equivalents and $35.8 million available for 
borrowing under our Credit Facility. 

On May 4, 2016, our Board authorized a two-year share repurchase program pursuant to which the Company may 
expend up to $10.0 million to repurchase shares of the Company’s common stock. On May 2, 2018, our Board of Directors 
authorized a two-year extension of the share repurchase program. As a result of such extension, the share repurchase program 
will terminate on May 4, 2020. During the year ended September 30, 2018, we repurchased 101,573 shares of our common 
stock for approximately $0.6 million (an average price of $5.72 per share) under the share repurchase program. During the 
year ended September 30, 2017, we repurchased 30,000 shares of our common stock for approximately $0.3 million (an 
average price of $8.71 per share) under the share repurchase program. We expect funding of share repurchases will come 
from operating cash flow, excess cash and/or borrowings under the Credit Facility. The timing and the number of shares 
purchased will be dictated by our capital needs and stock market conditions. 

We plan to continue to open new stores, which has previously required and may continue to require us to borrow 
additional amounts under our Credit Facility in the future. We believe that cash and cash equivalents, together with the cash 
generated from operations and the borrowing availability under our Credit Facility will be sufficient to meet our working 
capital needs and planned capital expenditures, including capital expenditures related to new store needs for at least the next 
twelve months. Our working capital position benefits from the fact that we generally collect cash from sales to customers the 
same day or, in the case of credit or debit card transactions, within days from the related sale. 

The following is a summary of our operating, investing and financing activities for the periods presented, dollars in 

thousands: 

2018 

Year ended September 30, 
2017 

2016 

Net cash provided by operating activities ..............................   $ 
Net cash used in investing activities .......................................     
Net cash (used in) provided by financing activities ...............     
Net increase in cash and cash equivalents ..............................     
Cash and cash equivalents, beginning of year ........................     
Cash and cash equivalents, end of year ..................................   $ 

42,863      
(23,543)     
(16,443)     
2,877      
6,521      
9,398      

40,849      
(38,499)     
154      
2,504      
4,017      
6,521      

28,827   
(53,740 ) 
26,015   
1,102   
2,915   
4,017   

Operating Activities 

Net cash provided by operating activities consists primarily of net income adjusted for non-cash items, including 
depreciation and amortization and changes in deferred taxes, and the effect of working capital changes. Net cash provided by 
operating  activities  increased  $2.0  million,  or  4.9%,  to  $42.9  million  in  the  year  ended  September  30,  2018,  from  $40.8 
million in the year ended September 30, 2017. The increase in cash provided by operating activities was primarily due to an 

49 

  
   
  
  
  
  
 
  
  
  
  
  
    
    
  
  
      
        
        
  
  
  
increase in working capital from net income and accrued expenses and other purchases, partially offset by deferred tax benefit. 
Our working capital requirements for inventory will likely increase as we continue to open new stores. 

Net  cash  provided  by operating activities  increased  $12.0 million, or 41.7%,  to $40.8 million  in  the year  ended 
September 30, 2017, from $28.8 million in the year ended September 30, 2016. The increase in cash provided by operating 
activities was primarily due to a change in working capital driven by accrued expenses, and other purchases, partially offset 
by a decrease in net income, as adjusted for non-cash items such as depreciation and amortization resulting from the addition 
of new stores and deferred tax expense. 

Investing Activities 

Net cash used in investing activities consists primarily of capital expenditures. Net cash used in investing activities 
decreased $15.0 million, or 38.8%, to $23.5 million in the year ended September 30, 2018 compared to $38.5 million in the 
year ended September 30, 2017. Cash paid for capital expenditures decreased $17.5 million in the year ended September 30, 
2018 compared to the year ended September 30, 2017, driven by the number and the timing of new store openings and store 
relocations. 

During the year ended September 30, 2018, we opened eight new stores and relocated three stores, compared to 
opening 14 new stores and relocating two stores during the year ended September 30, 2017. We plan to spend approximately 
$27 million to $32 million on capital expenditures during fiscal year 2019 in connection with the opening of seven to nine 
planned new stores and five to six store relocations. We anticipate that our new stores will require, on average, an upfront 
capital investment of approximately $2.1 million per store. 

Acquisition  of  property  and  equipment  not  yet  paid  increased  $2.4  million  to  $5.2  million  in  fiscal  year  2018 

compared to $2.8 million in fiscal year 2017 due to the timing of payments related to new store openings and relocations. 

Net cash used in investing activities decreased $15.2 million, or 28.4%, to $38.5 million in the year ended September 
30, 2017 compared to $53.7 million in the year ended September 30, 2016. Cash paid for capital expenditures decreased 
$12.5 million in the year ended September 30, 2017 compared to the year ended September 30, 2016, driven by the number 
and the timing of new store openings, relocations and remodels. 

Financing Activities 

Net cash (used in) provided by financing activities consists primarily of borrowings and repayments under our Credit 
Facility and payments of capital and financing lease obligations. Net cash used in financing activities was $16.4 million for 
the year ended September 30, 2018, compared to cash provided by financing activities of $0.2 million for the year ended 
September  30,  2017.  The  decrease  in  cash  provided  by  financing  activities  for  the  year  ended  September  30,  2018  was 
primarily due to net incremental repayments of $15.2 million under our Credit Facility during the year ended September 30, 
2018 compared to net incremental borrowings of $1.0 million during the year ended September 30, 2017. 

Net cash provided by financing activities was $0.2 million for the year ended September 30, 2017, compared to cash 
provided by financing activities of $26.0 million for the year ended September 30, 2016. The decrease in cash provided by 
financing activities for the year ended September 30, 2017 was primarily due to lower net incremental borrowings of $1.0 
million under our Credit Facility during the year ended September 30, 2017 compared to net incremental borrowings of $27.4 
million during the year ended September 30, 2016. 

Credit Facility 

The amount available for borrowing under the Credit Facility is $50.0 million, including a $5.0 million sublimit for 
standby letters of credit. The operating company is the borrower under the Credit Facility and its obligations under the Credit 
Facility are guaranteed by the holding company and Vitamin Cottage Two Ltd. Liability Company (VC2). The Credit Facility 
is secured by a lien on substantially all of the Company’s assets. The Company has the right to borrow, prepay and re-borrow 
amounts under the Credit Facility at any time prior to the maturity date. The Credit Facility matures on January 31, 2021. 

For floating rate borrowings under the Credit Facility, interest is determined by the lender’s administrative agent 
based on the most recent compliance certificate of the operating company and stated at the base rate less the lender spread 
based upon certain financial measures. For fixed rate borrowings under the Credit Facility, interest is determined by quoted 
LIBOR rates for the interest period plus the lender spread based upon certain financial measures. The unused commitment 
fee is based upon certain financial measures. 

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The Credit Facility requires compliance with certain customary operational and financial covenants, including a 
leverage  ratio.  The  Credit  Facility  also  contains  certain  other  customary  limitations  on  the  Company’s  ability  to  incur 
additional  debt,  guarantee  other  obligations,  grant  liens  on  assets  and  make  investments  or  acquisitions,  among  other 
limitations. Additionally, the Credit Facility prohibits the payment of cash dividends, except that so long as no default exists 
or would arise as a result thereof, the operating company may pay cash dividends to the holding company for various audit, 
accounting, tax, securities, indemnification, reimbursement, insurance and other reasonable expenses incurred in the ordinary 
course of business, and for repurchases of shares of common stock in an amount not to exceed $10.0 million. 

We had $13.2 and $28.4 million outstanding under the Credit Facility as of September 30, 2018 and September 30, 
2017, respectively. As of each of September 30, 2018 and September 30, 2017, we had undrawn, issued and outstanding 
letters of credit of $1.0 million, which were reserved against the amount available for borrowing under the terms of the Credit 
Facility. We had $35.8 and $20.6 million available for borrowing under the Credit Facility as of September 30, 2018 and 
September 30, 2017, respectively. 

As of each of September 30, 2018 and September 30, 2017, the Company was in compliance with the debt covenants 

under the Credit Facility. 

Off-Balance Sheet Arrangements 

As of September 30, 2018, our off-balance sheet arrangements consisted of operating leases and the undrawn portion 
of our Credit Facility. The majority of our stores and facilities are leased, with varying terms and renewal options. Currently, 
we own buildings in which six of our stores are located; those buildings are located on land that is leased pursuant to a ground 
lease. As of September 30, 2018, 20 store leases were classified as capital and financing lease obligations, and the remaining 
leases  were  classified  as  operating  leases  in  our  consolidated  financial  statements.  We  have  no  other  off-balance  sheet 
arrangements that have had, or are reasonably likely to have, a material effect on our consolidated financial statements or 
financial condition. 

Recent Accounting Pronouncements  

In July 2015, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2015-
11, “Simplifying the Measurement of Inventory,” Topic 330, “Inventory” (ASU 2015-11). The amendments in ASU 2015-
11, which apply to inventory that is measured using any method other than the last-in, first-out (LIFO) or retail inventory 
method, require that entities measure inventory at the lower of cost and net realizable value. The amendments in ASU 2015-
11 should be applied on a prospective basis. ASU 2015-11 is effective for fiscal years beginning after December 15, 2016 
and interim periods within those years. The Company adopted the amendments of ASU 2015-11 effective October 1, 2017. 
The adoption of this standard did not have a material impact on our consolidated financial statements for the year ended 
September 30, 2018. 

In March 2016, the FASB issued ASU 2016-09, “Improvements to Employee Share-Based Payment Accounting,” 
Topic 718, “Compensation-Stock Compensation” (ASU 2016-09). ASU 2016-09 includes provisions intended to simplify 
various aspects related to how share-based payments are accounted for and presented in the Company’s financial statements, 
including income tax consequences, forfeitures and classification on the statement of cash flows. Under previous guidance, 
excess tax benefits and deficiencies from share-based compensation arrangements were recorded in equity when the awards 
vested or were settled. ASU 2016-09 requires prospective recognition of excess tax benefits and deficiencies in income tax 
expense, rather than paid-in-capital. The Company adopted the amendments of ASU 2016-09 effective October 1, 2017. The 
adoption of this standard did not have a material impact on the Company’s consolidated statements of income for the year 
ended September 30, 2018. 

In addition, under ASU 2016-09, excess tax income tax benefits from share-based compensation arrangements are 
classified as cash flow from operations, rather than as cash flow from financing activities. For the year ended September 30, 
2018, there were no excess income tax benefits. 

The Company has elected to continue to estimate the number of share-based awards expected to vest, as permitted 

by ASU 2016-09, rather than electing to account for forfeitures as they occur. 

ASU  2016-09  requires  excess  tax  benefits  and  deficiencies  to  be  prospectively  excluded  from  assumed  future 
proceeds  in  the  calculation  of  diluted  shares,  resulting  in  an  immaterial  decrease  in  diluted  weighted  average  shares 
outstanding for the year ended September 30, 2018. 

51 

  
  
  
  
  
  
  
  
  
  
  
In  January  2017,  the  FASB  issued  ASU  2017-04,  “Simplifying  the  Test  for  Goodwill  Impairment,”  Topic  350, 
“Intangibles – Goodwill and Other” (ASU 2017-04). The amendments in ASU 2017-04 simplify the accounting for goodwill 
impairment for all entities by requiring impairment charges to be based on the first step in the current two-step impairment 
test. An impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value should be 
recognized; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. The 
amendments should be applied on a prospective basis. Early adoption is permitted for annual and interim goodwill impairment 
testing  dates  after  January  1,  2017,  and  the  ASU  is  effective  for  the  Company’s  first  quarter  of  the  fiscal  year  ending 
September 30, 2020. The Company is currently evaluating the impact that the adoption of these provisions will have on its 
consolidated financial statements. 

In February 2016, the FASB issued ASU 2016-02, “Leases,” Topic 842, “Leases” (ASU 2016-02). ASU No. 2016-
02 requires lessees to recognize a right-of-use asset and corresponding lease liability for all leases with terms of more than 
12 months. Recognition, measurement and presentation of expenses will depend on classification as a finance or operating 
lease.  ASU  2016-02  also  requires  certain  quantitative  and  qualitative  disclosures.  The  provisions  of  ASU  2016-02  are 
effective for the Company’s first quarter of the fiscal year ending September 30, 2020, with early adoption permitted. The 
Company will apply the transition provisions of ASU 2016-02 at its adoption date, rather than the earliest comparative period 
presented in the financial statements, as permitted by ASU 2018-11, “Leases,” Topic 842, “Targeted Improvements,” released 
in July 2018. 

The adoption of ASU 2016-02 will result in a material increase to the Company’s consolidated balance sheets for 
lease liabilities and right-of-use assets. The Company is also performing a comprehensive review of its current processes to 
determine  and  implement  changes  required  to  support  the  adoption  of  this  standard.  As  part  of  this  review  process,  the 
Company is implementing new software solutions to support the lease reporting upon adoption. The Company is currently 
evaluating the other effects the adoption of ASU 2016-02 will have on its consolidated financial statements. 

In January 2018, the FASB issued ASU 2018-01, “Leases,” Topic 842, “Land Easement Practical Expedient for 
Transition  to Topic  842” (ASU 2018-01). ASU  2018-01 permits  an  entity  to  elect  a  transition  practical  expedient  to  not 
assess,  under  Accounting  Standards  Codification  (ASC)  842,  land  easements  that  exist  or  expired  before  the  standard’s 
effective date that were not previously accounted for as leases under ASC 840. The Company plans to elect this practical 
expedient in implementing ASU 2016-02. 

In May 2014, the FASB issued ASU 2014-09, “Revenue from Contracts with Customers,” Topic 606, “Revenue 
from Contracts with Customers” (ASU 2014-09). ASU 2014-09 provides guidance for revenue recognition and will replace 
most existing revenue recognition guidance in GAAP when it becomes effective. ASU 2014-09’s core principle is that a 
company will recognize revenue when it transfers promised goods or services to customers in an amount that reflects the 
consideration to which the company expects to be entitled for the transfer of those goods or services. ASU 2014-09 permits 
the use of either the retrospective or cumulative effect transition method. Additionally, the amendments in this ASU provide 
a practical expedient for entities to recognize the incremental costs of obtaining a contract as an expense when incurred if the 
amortization period of the asset that the entity otherwise would have recognized is one year or less, The Company plans to 
elect this practical expedient upon adoption. 

In July 2015, the FASB issued ASU 2015-14, “Revenue from Contracts with Customers – Deferral of the Effective 
Date.” The FASB approved the deferral of ASU 2014-09, by extending the new revenue recognition standard’s mandatory 
effective date by one year and permitting public companies to apply the new revenue standard to annual reporting periods 
beginning after December 15, 2017. The guidance in ASU 2014-09 will be effective for the Company in the first quarter of 
the fiscal year ending September 30, 2019. 

Further  to  ASU  2014-09  and  ASU  2015-14,  the  FASB  issued  ASU  2016-08,  “Revenue  from  Contracts  with 
Customers,” Topic 606, “Principal versus Agent Considerations (Reporting Revenue Gross versus Net)” (ASU 2016-08) in 
March  2016,  ASU  2016-12,  “Revenue  from  Contracts  with  Customers,”  Topic  606,  “Narrow-Scope  Improvements  and 
Practical Expedients” (ASU 2016-12) in May 2016 and ASU 2016-20, “Revenue from Contracts with Customers,” Topic 
606,  “Technical  Corrections  and  Improvements”  (ASU  2016-20)  in  December  2016.  The  amendments  in  ASU  2016-08 
clarify  the  implementation  guidance  on  principal  versus  agent  considerations,  including  indicators  to  assist  an  entity  in 
determining whether it controls a specified good or service before it is transferred to the customers. ASU 2016-12 addresses 
narrow-scope improvements to the guidance on collectability, non-cash consideration, and completed contracts at transition. 
Additionally,  the  amendments  in  this  ASU  provide  a  practical  expedient  for  contract  modifications  at  transition  and  an 
accounting policy election related to the presentation of sales taxes and other similar taxes collected from customers. The 
Company plans to make such election. The Company also plans to elect the practical expedient in ASU 2016-20 that provides 
entities do not need to disclose the transaction price allocated to performance obligations when the related contracts have a 
52 

  
   
  
  
  
  
duration of one year or less. This includes loyalty rewards, which can be redeemed in the month subsequent to the quarter 
earned, and marketing promotions that cross accounting periods. Both of these classes of transactions are currently immaterial 
to the Company. The effective date and transition requirements for ASU 2016-08, ASU 2016-12 and ASU 2016-20 are the 
same as for ASU 2014-09. 

The Company does not plan to early adopt the new revenue recognition guidance; adoption will be on the modified 
retrospective basis beginning in fiscal year 2019. The Company has substantially concluded its assessment of the impact of 
the adoption of this standard on its consolidated financial statements. Most of the Company’s revenue is expected to continue 
to  be  generated  from  point-of-sale  transactions,  which  ASU  2014-09  treats  generally  consistent  with  current  accounting 
standards.  The  Company  does  not  expect  this  standard  will  have  a  material  impact  on  the  accounting  for  point-of-sale 
transactions or related areas including the right of return, gift card breakage, and customer incentives. Although the impact 
on the consolidated financial statements is not expected to be material, additional disclosures will be required. 

In June 2018, the FASB issued ASU 2018-07, “Compensation-Stock Compensation,” Topic 718, “Improvements to 
Nonemployee Share-Based Payment Accounting” (ASU 2018-07) as part of its Simplification Initiative to reduce complexity 
when accounting for share-based payments to non-employees. ASU 2018-07 expands the scope of Topic 718 to more closely 
align share-based payment transactions for acquiring goods and services from non-employees with the accounting for share-
based payments to employees, with certain exceptions. The provisions of ASU 2018-07 are effective for the Company’s first 
quarter of the fiscal year ending September 30, 2020, with early adoption permitted. 

Critical Accounting Policies 

The preparation of our consolidated financial statements in conformity with GAAP requires us to make estimates 
and assumptions that affect the reported amounts of assets, liabilities, revenues, expenses and related disclosures of contingent 
assets and liabilities. Actual amounts may differ from these estimates. We base our estimates on historical experience and on 
various other assumptions and factors that we believe to be reasonable under the circumstances. We evaluate our accounting 
policies  and  resulting  estimates  on  an  ongoing  basis  to  make  adjustments  we  consider  appropriate  under  the  facts  and 
circumstances. 

We have chosen accounting policies that we believe are appropriate to report accurately and fairly our operating 
results  and  financial  position,  and  we  apply  those  accounting  policies  in  a  consistent  manner.  Refer  to  our  consolidated 
financial statements and related notes for a summary of our significant accounting policies. We believe that the following 
accounting policies are the most critical in the preparation of our consolidated financial statements because they involve the 
most difficult, subjective or complex judgments about the effect of matters that are inherently uncertain. 

Income Taxes 

We account for income taxes using the asset and liability method. This method requires recognition of deferred tax 
assets and liabilities for expected future tax consequences of temporary differences that currently exist between the tax basis 
and financial reporting basis of our assets and liabilities. Deferred tax assets and liabilities are measured using enacted tax 
rates in the respective jurisdictions in which we operate. We consider the need to establish valuation allowances to reduce 
deferred income tax assets to the amounts that we believe are more likely than not to be recovered. 

We recognize the effect of income tax positions only if those positions are more likely than not of being sustained 
by the relevant taxing authority. Recognized income tax positions are measured at the largest amount that is greater than 50% 
likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment 
occurs. 

Significant  accounting  judgment  is  required  in  determining  the  provision  for  income  taxes  and  related  accruals, 
deferred tax assets and liabilities. In the ordinary course of business, there are transactions and calculations where the ultimate 
tax outcome is uncertain. In addition, we are subject to periodic audits and examinations by the IRS and other state and local 
taxing authorities. Although we believe that our estimates are reasonable, actual results could differ from these estimates. 

To the extent we prevail in matters for which reserves have been established, or are required to pay amounts in 
excess of our reserves, our effective income tax rate in a given financial statement period could be materially affected. An 
unfavorable tax settlement would require the use of our cash and would result in an increase in our effective income tax rate 
in the period of resolution. A favorable tax settlement would be recognized as a reduction in our effective income tax rate in 
the period of resolution. 

53 

  
  
  
  
   
  
  
  
  
  
  
Goodwill and Intangible Assets 

We assess our goodwill and intangible assets primarily consisting of trademarks, favorable operating leases and 
covenants-not-to-compete at least annually. The Company’s annual impairment testing of goodwill is performed as of July 
1. In performing the Company’s analysis of goodwill, the Company first evaluates qualitative factors, including relevant 
events and circumstances, to determine whether it is more likely than not that the fair value of a reporting unit is less than its 
carrying amount. If it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, the 
two-step impairment test is not necessary. If it is determined that it is more likely than not that the fair value of a reporting 
unit  is  less  than  its  carrying  amount,  then  the  Company  performs  the  two-step  impairment  test.  There  are  significant 
judgments and estimates within the processes; it is therefore possible that materially different amounts could be recorded if 
we used different assumptions or if the underlying circumstances were to change. 

Impairment of Long-Lived Assets and Store Closing Costs 

We assess our long-lived assets, principally property and equipment, for possible impairment at least annually, or 
whenever events or changes in circumstances indicate the carrying amount of an asset may not be recoverable. Recoverability 
is  measured  by  a  comparison  of  the  carrying  amount  of  the  assets  to  the  future  undiscounted  cash  flows  expected  to  be 
generated by the assets. We aggregate long-lived assets at the store level which we consider to be the lowest level in the 
organization for which independent identifiable cash flows are available. If the carrying value of the long-lived asset or asset 
group  is  not  recoverable  on  an  undiscounted  cash  flow  basis,  impairment  is  recognized  to  the  extent  the  carrying  value 
exceeds its fair value. 

Our  judgment  regarding  events  or  changes  in  circumstances  that  indicate  an  asset’s  carrying  value  may  not  be 
recoverable is based on several factors such as historical and forecasted operating results, significant industry trends and 
other economic factors. Further, determining whether an impairment exists requires that we use estimates and assumptions 
in calculating the future undiscounted cash flows expected to be generated by the assets. These estimates and assumptions 
look several years into the future and include assumptions on future store revenue growth, potential impact of operational 
changes, competitive factors, inflation and the economy. Application of alternative assumptions could produce materially 
different results. 

If the Company commits to a plan to dispose of a long-lived asset before the end of its previously estimated useful 
life, estimated cash flows are revised accordingly, and the Company may be required to record an asset impairment write-
down. Additionally, related liabilities arise, such as severance, contractual obligations and other accruals associated with 
store  closings  from  decisions  to  dispose  of  assets.  The  Company  estimates  these  liabilities  based  on  the  facts  and 
circumstances  in  existence for  each restructuring  decision.  The  amounts the  Company will  ultimately  realize  or disburse 
could differ from the amounts assumed in arriving at the asset impairment and restructuring charge recorded. 

Leases  

We lease retail stores, a bulk food repackaging facility and distribution center, land and administrative offices under 
long-term operating leases, capital financing leases or capital leases. Accounting for leased properties requires compliance 
with  technical  accounting  rules  and  significant  judgment  by  management.  Application  of  these  accounting  rules  and 
assumptions made by management will determine whether the lease is accounted for as an operating lease, whether we are 
considered the owner for accounting purposes or whether the lease is accounted for as a capital lease. 

If the lease is classified as an operating lease, it is not recognized on our consolidated balance sheet, and rent expense, 

including rent holidays and escalating payment terms, is recognized on a straight-line basis over the expected lease term. 

If we are determined to be the owner for accounting purposes, we record the fair market value of the leased asset 
and a related capital lease finance obligation on our consolidated balance sheet. The leased asset is then depreciated over the 
estimated useful life of the asset. Rent payments for these properties are not recorded as rent expense, but rather are recognized 
as a reduction of the capital lease finance obligation and as interest expense. 

If the lease is classified as a capital lease, we record the present value of the minimum lease payments and a related 
capital lease obligation on our consolidated balance sheet. The asset is then depreciated over the expected lease term. Rent 
payments for these properties are not recorded as rent expense, but rather are recognized as a reduction of the capital lease 
obligation and as interest expense. 

54 

  
  
  
  
  
   
  
  
  
  
  
 
 
Significant accounting judgment and assumptions are required in determining the accounting for leases, including: 

● 

fair market value of the leased asset, which is generally estimated based on project costs or comparable market
data. Fair market value is used as a factor in determining whether the lease is accounted for as an operating or
capital lease, and is used for recording the leased asset when we are determined to be the owner for accounting
purposes; 

●  minimum lease term that includes contractual lease periods, and may also include the exercise of renewal options
if the exercise of the option is determined to be reasonably assured or where failure to exercise such options
would result in an economic penalty. The minimum lease term is used as a factor in determining whether the
lease  is  accounted  for  as  an  operating  lease  or  a  capital  lease  and  in  determining  the  period  over  which  to
depreciate the capital lease asset; and 
incremental borrowing rate which is estimated based on treasury rates for debt with maturities comparable to
the minimum lease term and our credit spread and other premiums. The incremental borrowing rate is used as a
factor  in  determining  the  present  value  of  the  minimum  lease  payments  which  is  then  used  in  determining
whether  the  lease  is  accounted  for  as  an operating  lease or  capital  lease,  as well  as  for  allocating  our rental
payments on capital leases between interest expense and a reduction of the outstanding obligation. 

● 

Item 7A. Quantitative and Qualitative Disclosures about Market Risk. 

We are exposed to interest rate changes of our long-term debt. We do not use financial instruments for trading or 

other speculative purposes. 

Interest Rate Risk 

Our principal exposure to market risk relates to changes in interest rates with respect to our Credit Facility. As of 
September 30, 2018, $13.2 million was outstanding under our Credit Facility. Our Credit Facility carries floating interest 
rates that are tied to the prime rate, and therefore, our statements of income and our cash flows are exposed to changes in 
interest rates. Based upon a sensitivity analysis at September 30, 2018, a hypothetical 100 basis point change in interest rates 
would change our annual interest expense by $0.3 million in the year ended September 30, 2018. 

Item 8. Financial Statements and Supplementary Data. 

Natural Grocers by Vitamin Cottage, Inc. 

Index to Consolidated Financial Statements 

Report of Independent Registered Public Accounting Firm ....................................................................................  
Consolidated Balance Sheets as of September 30, 2018 and 2017 .........................................................................  
Consolidated Statements of Income for the years ended September 30, 2018, 2017 and 2016 ..............................  
Consolidated Statements of Cash Flows for the years ended September 30, 2018, 2017 and 2016 ........................  
Consolidated Statements of Changes in Stockholders’ Equity for the years ended September 30, 2018, 2017 

Page 
Number 
56 
58 
59 
60 

and 2016 ...............................................................................................................................................................  
Notes to Consolidated Financial Statements ...........................................................................................................  

61 
62 

55 

  
  
   
   
  
  
  
  
   
  
  
  
  
  
  
 
 
Report of Independent Registered Public Accounting Firm 

To the Stockholders and Board of Directors 
Natural Grocers by Vitamin Cottage, Inc.: 

Opinion on the Consolidated Financial Statements 

We have audited the accompanying consolidated balance sheets of Natural Grocers by Vitamin Cottage, Inc. and subsidiaries 
(the Company) as of September 30, 2018 and 2017, the related consolidated statements of income, cash flows, and changes 
in  stockholders’  equity  for  each  of  the  years  in  the  three-year  period  ended  September  30,  2018,  and  the  related  notes 
(collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in 
all  material  respects,  the  financial  position  of  the  Company  as  of  September  30,  2018  and  2017,  and  the  results  of  its 
operations and its cash flows for each of the years in the three-year period ended September 30, 2018, in conformity with 
U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company's internal control over financial reporting as of September 30, 2018, based on criteria established in 
Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission, and our report dated December 6, 2018, expressed an unqualified opinion on the effectiveness of the Company’s 
internal control over financial reporting. 

Basis for Opinion 

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and  significant  estimates  made  by 
management,  as  well  as  evaluating  the overall  presentation of  the  consolidated  financial  statements.  We believe  that  our 
audits provide a reasonable basis for our opinion. 

/s/ KPMG LLP 

We have served as the Company’s auditor since 2010. 

Denver, Colorado 
December 6, 2018 

56 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Report of Independent Registered Public Accounting Firm 

To the Stockholders and Board of Directors 
Natural Grocers by Vitamin Cottage, Inc.: 

Opinion on Internal Control Over Financial Reporting  

We have audited Natural Grocers by Vitamin Cottage, Inc. and subsidiaries' (the Company) internal control over financial 
reporting as of September 30, 2018, based on criteria established in Internal Control – Integrated Framework (2013) issued 
by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in 
all material respects, effective internal control over financial reporting as of September 30, 2018, based on criteria established 
in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of September 30, 2018 and 2017, the related consolidated 
statements of income, cash flows, and changes in stockholders' equity for each of the years in the three-year period ended 
September 30, 2018, and the related notes (collectively, the consolidated financial statements), and our report dated December 
6, 2018 expressed an unqualified opinion on those consolidated financial statements. 

Basis for Opinion  

The  Company’s  management  is  responsible  for  maintaining  effective  internal  control over  financial  reporting  and for  its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Internal Control 
Over  Financial  Reporting.  Our  responsibility  is  to  express  an  opinion  on  the  Company’s  internal  control  over  financial 
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent 
with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of 
the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in 
all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal 
control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and 
operating  effectiveness  of  internal  control  based  on  the  assessed  risk.  Our  audit  also  included  performing  such  other 
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion. 

Definition and Limitations of Internal Control Over Financial Reporting  

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that  (1) pertain  to  the  maintenance  of  records  that,  in reasonable detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to 
permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ KPMG LLP 

Denver, Colorado 
December 6, 2018 

57 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
NATURAL GROCERS BY VITAMIN COTTAGE, INC. 

Consolidated Balance Sheets 
(Dollars in thousands, except per share data) 

Current assets: 

Assets 

Cash and cash equivalents ............................................................................................   $
Accounts receivable, net ...............................................................................................     
Merchandise inventory .................................................................................................     
Prepaid expenses and other current assets ....................................................................     
Total current assets ....................................................................................................     
Property and equipment, net .............................................................................................     
Other assets: 

Deposits and other assets ..............................................................................................     
Goodwill and other intangible assets, net .....................................................................     
Deferred financing costs, net ........................................................................................     
Total other assets .......................................................................................................     
Total assets ................................................................................................................   $

Current liabilities: 

Liabilities and Stockholders’ Equity 

Accounts payable ..........................................................................................................   $
Accrued expenses .........................................................................................................     
Capital and financing lease obligations, current portion ...............................................     
Total current liabilities ..............................................................................................     

Long-term liabilities: 

Capital and financing lease obligations, net of current portion ....................................     
Revolving credit facility ...............................................................................................     
Deferred income tax liabilities, net ...............................................................................     
Deferred compensation .................................................................................................     
Deferred rent .................................................................................................................     
Leasehold incentives .....................................................................................................     
Total long-term liabilities ..........................................................................................     
Total liabilities ..........................................................................................................     

Commitments (Notes 10 and 17) 
Stockholders’ equity: 

Common stock, $0.001 par value. 50,000,000 shares authorized, 22,510,279 shares 
issued at 2018 and 2017, and 22,373,382 and 22,448,056 outstanding at 2018 and 
2017, respectively ......................................................................................................     
Additional paid-in capital .............................................................................................     
Retained earnings .........................................................................................................     
Common stock in treasury at cost, 136,897 and 62,223 shares at 2018 and 2017, 

respectively ................................................................................................................     
Total stockholders’ equity .........................................................................................     
Total liabilities and stockholders’ equity ..................................................................   $

See accompanying notes to consolidated financial statements. 

September 30, 

2018 

2017 

9,398      
4,738      
94,228      
2,590      
110,954      
188,768      

1,682      
5,648      
31      
7,361      
307,083      

61,104      
17,851      
736      
79,691      

40,406      
13,192      
6,447      
688      
11,038      
8,895      
80,666      
160,357      

23      
56,236      
91,507      

(1,040)     
146,726      
307,083      

6,521  
4,860  
93,612  
3,222  
108,215  
184,417  

1,642  
5,655  
62  
7,359  
299,991  

56,849  
14,164  
548  
71,561  

32,880  
28,392  
12,419  
1,231  
10,465  
9,160  
94,547  
166,108  

23  
55,678  
78,846  

(664) 
133,883  
299,991  

58 

  
  
  
  
  
  
  
    
  
    
  
      
  
  
      
        
  
      
        
  
    
  
      
  
  
      
        
  
      
        
  
      
        
  
      
        
  
  
   
 
 
NATURAL GROCERS BY VITAMIN COTTAGE, INC. 

Consolidated Statements of Income 
(Dollars in thousands, except per share data) 

Year ended September 30, 
2017 

2018 

2016 

Net sales .............................................................................................   $ 
Cost of goods sold and occupancy costs ............................................     
Gross profit .....................................................................................     
Store expenses ....................................................................................     
Administrative expenses ....................................................................     
Pre-opening and relocation expenses .................................................     
Operating income ...........................................................................     
Interest expense, net ...........................................................................     
Income before income taxes ...........................................................     
Benefit from (provision for) income taxes .........................................     
Net income ......................................................................................   $ 

849,042      
623,469      
225,573      
186,741      
21,506      
2,273      
15,053      
(4,560)     
10,493      
2,168      
12,661      

769,030       
556,694       
212,336       
174,350       
20,089       
3,799       
14,098       
(3,793 )     
10,305       
(3,414 )     
6,891       

705,499   
503,727   
201,772   
156,158   
19,242   
5,993   
20,379   
(3,044 ) 
17,335   
(5,864 ) 
11,471   

Net income per share of common stock: 

Basic ...............................................................................................   $ 
Diluted ............................................................................................   $ 
Weighted average number of shares of common stock outstanding:        
Basic ...............................................................................................     
Diluted ............................................................................................     

0.57      
0.56      

0.31       
0.31       

0.51   
0.51   

22,361,898      
22,413,038      

22,453,409       
22,463,675       

22,492,986   
22,507,152   

See accompanying notes to consolidated financial statements. 

59 

  
  
  
  
  
  
  
    
    
  
  
      
        
        
  
      
        
        
  
        
        
  
  
  
  
  
 
 
NATURAL GROCERS BY VITAMIN COTTAGE, INC. 
Consolidated Statements of Cash Flows 
(Dollars in thousands)  

Operating activities: 

Net income .................................................................................................   $ 
Adjustments to reconcile net income to net cash provided by operating 

activities: 
Depreciation and amortization ...............................................................     
Impairment of long-lived assets and store closing costs .........................     
Gain on disposal of property and equipment ..........................................     
Share-based compensation .....................................................................     
Deferred income tax (benefit) expense ..................................................     
Non-cash interest expense ......................................................................     
Changes in operating assets and liabilities 

Decrease (increase) in: 

Accounts receivable, net ................................................................     
Income tax receivable ....................................................................     
Merchandise inventory ...................................................................     
Prepaid expenses and other assets ..................................................     

Increase (decrease) in: 

Accounts payable ...........................................................................     
Accrued expenses ...........................................................................     
Deferred compensation ..................................................................     
Deferred rent and leasehold incentives ...........................................     
Net cash provided by operating activities ...................................     

Investing activities: 

Acquisition of property and equipment ......................................................     
Proceeds from sale of property and equipment ..........................................     
Proceeds from property insurance settlements ...........................................     
Net cash used in investing activities ...........................................     

Financing activities: 

Borrowings under credit facility ................................................................     
Repayments under credit facility ................................................................     
Repurchases of common stock ...................................................................     
Capital and financing lease obligations payments ......................................     
Payments on withholding tax for restricted stock unit vesting ...................     
Loan fees paid ............................................................................................     
Net cash (used in) provided by financing activities ....................     
Net increase in cash and cash equivalents ..................................     
Cash and cash equivalents, beginning of year ................................................     
Cash and cash equivalents, end of year ..........................................................   $ 
Supplemental disclosures of cash flow information: 

Cash paid for interest .................................................................................   $ 
Cash paid for interest on capital and financing lease obligations, net of 

capitalized interest of $187, $482 and $538, respectively ......................     
Income taxes paid ......................................................................................     
Deferred compensation paid ......................................................................     

Supplemental disclosures of non-cash investing and financing activities: 

Acquisition of property and equipment not yet paid ..................................   $ 
Proceeds from sale of property and equipment not yet received ................     
Property acquired through capital and capital financing lease obligations .     
Direct bank to bank payment for a change in credit facility provider ........     

Year ended September 30, 
2017 

2018 

2016 

12,661      

6,891       

11,471   

29,430      
585      
—      
810      
(5,972)     
12      

145      
943      
(615)     
(390)     

1,845      
3,644      
(543)     
308      
42,863      

(23,717)     
34      
140      
(23,543)     

376,000      
(391,200)     
(581)     
(573)     
(89)     
—      
(16,443)     
2,877      
6,521      
9,398      

29,511       
—       
(21 )     
758       
241       
12       

(1,100 )     
732       
(7,282 )     
(1,049 )     

7,224       
1,521       
474       
2,937       
40,849       

(41,231 )     
2,732       
—       
(38,499 )     

291,765       
(290,800 )     
(261 )     
(479 )     
(71 )     
—       
154       
2,504       
4,017       
6,521       

878      

739       

3,611      
1,958      
700      

5,254      
23      
8,285      
—      

2,972       
2,656       
—       

2,843       
12       
1,499       
—       

25,533   
—   
(3 ) 
879   
6,971   
13   

(1,171 ) 
(1,776 ) 
(11,512 ) 
(542 ) 

3,314   
(7,345 ) 
443   
2,552   
28,827   

(53,759 ) 
19   
—   
(53,740 ) 

234,604   
(207,176 ) 
(829 ) 
(423 ) 
(119 ) 
(42 ) 
26,015   
1,102   
2,915   
4,017   

331   

2,637   
6,370   
—   

6,837   
—   
4,438   
18,858   

See accompanying notes to consolidated financial statements. 

60 

  
  
  
  
  
  
    
    
  
      
        
        
  
      
        
        
  
      
        
        
  
      
        
        
  
      
        
        
  
      
        
        
  
      
        
        
  
      
        
        
  
      
        
        
  
  
   
  
 
 
NATURAL GROCERS BY VITAMIN COTTAGE, INC. 
Consolidated Statements of Changes in Stockholders’ Equity 
Fiscal Years Ended September 30, 2018, 2017 and 2016 
(Dollars in thousands, except per share data) 

Common stock –$0.001  
par value 

Shares 

outstanding        Amount      

    Additional     
paid-in 
capital 

Retained 
earnings     

Treasury 
stock 

Total  
stockholders’ 
equity 

Balances September 30, 2015 .......      
Net income .................................      
Share-based compensation .........      
Tax shortfall related to share-

based compensation ...............      
Repurchase of common stock ....      
Balances September 30, 2016 .......      
Net income .................................      
Share-based compensation .........      
Tax shortfall related to share-

based compensation ...............      
Repurchase of common stock ....      
Balances September 30, 2017 .......      
Net income .................................      
Share-based compensation .........      
Tax benefit related to share-

based compensation ...............      
Repurchase of common stock ....      
Balances September 30, 2018 .......      

22,496,628     $ 
—       
23,951       

22    $ 
—      
1      

54,982     $  60,484    $ 
—        11,471      
—      
609       

—    $ 
—      
139      

—       
(67,970)      
22,452,609       
—       
25,447       

—       
(30,000)      
22,448,056       
—       
26,899       

—      
—      
23      
—      
—      

—      
—      
23      
—      
—      

(154 )     
—       

—      
—      
55,437        71,955      
6,891      
—      

399       

(158 )     
—       

—      
—      
55,678        78,846      
—        12,661      
—      
516       

—      
(829)     
(690)     
—      
288      

—      
(262)     
(664)     
—      
205      

—       
(101,573)      
22,373,382     $ 

—      
—      
23    $ 

42       
—       

—      
—      
56,236     $  91,507    $ 

—      
(581)     
(1,040)   $ 

115,488  
11,471  
749  

(154) 
(829) 
126,725  
6,891  
687  

(158) 
(262) 
133,883  
12,661  
721  

42  
(581) 
146,726  

See accompanying notes to consolidated financial statements. 

61 

  
  
  
 
    
 
    
  
  
  
    
    
  
        
  
  
  
 
 
NATURAL GROCERS BY VITAMIN COTTAGE, INC. 

Notes to Consolidated Financial Statements 
September 30, 2018 and 2017 

1. Organization 

Nature of Business 

Natural Grocers by Vitamin Cottage, Inc. (Natural Grocers or the holding company) and its consolidated subsidiaries 
(collectively, the Company) operate retail stores that specialize in natural and organic groceries and dietary supplements. The 
Company operates its retail stores under its trademark Natural Grocers by Vitamin Cottage® with 148 stores as of September 
30, 2018, including 37 stores in Colorado, 24 in Texas, 12 each in Arizona and Oregon, eight each in Kansas and Utah, seven 
in  Oklahoma,  five  each  in  Iowa,  Missouri  and  New  Mexico,  four  each  in  Idaho  and  Montana,  three  each  in  Arkansas, 
Nebraska, Nevada and Washington, two each in North Dakota and Wyoming, and one in Minnesota. The Company also has 
a bulk food repackaging facility and distribution center in Colorado. The Company had 140 and 126 stores as of September 
30, 2017 and 2016, respectively. 

2. Basis of Presentation and Summary of Significant Accounting Policies 

Principles of Consolidation 

The  accompanying  consolidated  financial  statements  include  all  the  accounts  of  the  holding  company’s  wholly 
owned subsidiaries, Vitamin Cottage Natural Food Markets, Inc. (the operating company) and Vitamin Cottage Two Ltd. 
Liability Company (VC2). All significant intercompany balances and transactions have been eliminated in consolidation. 

Use of Estimates 

The preparation of financial statements in conformity with generally accepted accounting principles in the United 
States  of  America  (GAAP) requires  management  to  make  estimates  and  assumptions  that  affect  the reported  amounts  of 
assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported 
amounts  of  revenues  and  expenses  during  the  reporting  period.  Management  reviews  its  estimates  on  an  ongoing  basis, 
including  those  related  to  valuation  of  inventories,  useful  lives  of  long-lived  assets  for  depreciation  and  amortization, 
impairment  of  finite-lived  intangible,  long-lived  assets,  and  goodwill,  lease  assumptions,  allowances  for  self-insurance 
reserves,  deferred  tax  assets  and  liabilities  and  litigation  based  on  currently  available  information.  Changes  in  facts  and 
circumstances may result in revised estimates and actual results could differ from those estimates. 

Segment Information 

The Company has one reporting segment, natural and organic retail stores. 

Cash and Cash Equivalents 

Cash and cash equivalents include currency on hand, demand deposits with banks, money market funds and credit 
and  debit  card  transactions  which  typically  settle  within  three  business  days.  The  Company  considers  all  highly  liquid 
investments with a remaining maturity of 90 days or less when acquired to be cash equivalents. 

Accounts Receivable 

Accounts receivable consists primarily of receivables from vendors for certain promotional programs,  magazine 
advertising  and  other  miscellaneous  receivables  and  are  presented  net  of  any  allowances  for  doubtful  accounts.  Vendor 
receivable balances are generally presented on a gross basis separate from any related payable due. Allowance for doubtful 
accounts is calculated based on historical experience and application of the specific identification method. Allowance for 
doubtful accounts totaled approximately $0.1 million and $0.2 million as of September 30, 2018 and 2017, respectively. 

Concentration of Credit Risk 

Financial  instruments  that  potentially  subject  the  Company  to  a  concentration of credit  risk  consist  primarily  of 
investments in cash and cash equivalents. The Company’s cash and cash equivalent account balances, which are held in major 
62 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
financial institutions, exceeded the Federal Deposit Insurance Corporation’s federally insured limits by approximately $8.8 
million as of September 30, 2018. 

Vendor Concentration 

For the years ended September 30, 2018, 2017 and 2016, purchases from  the Company’s largest vendor and its 
subsidiaries represented approximately 64%, 62% and 59%, respectively, of all product purchases made during such periods. 
However, the Company believes that, if necessary, alternate vendors could supply similar products in adequate quantities to 
avoid material disruptions to operations. 

Merchandise Inventory 

Merchandise inventory consists of goods held for sale. The cost of inventory includes certain costs associated with 
the preparation of inventory for sale, including inventory overhead costs. Merchandise inventory is carried at the lower of 
cost or net realizable value. Cost is determined using the weighted average cost method. 

Long-Lived Assets 

Depreciable  long-lived  assets  primarily  consist  of  leasehold  and  building  improvements,  which  are  stated  at 
historical cost less accumulated depreciation. Depreciation is provided using the straight-line method over the useful life of 
the relevant asset. For land improvements and leasehold and building improvements, depreciation is recorded over the shorter 
of the assets’ useful lives or the lease terms. Maintenance, repairs and renewals that neither add to the value of the property 
nor appreciably prolong its life are charged to expense as incurred. Gains and losses on disposition of property and equipment 
are included in store expenses in the year of disposition, and primarily relate to store relocations. 

The Company capitalizes interest, if applicable, as part of the historical costs of buildings and leasehold and building 
improvements.  The  Company  capitalizes  certain  costs  incurred  with  developing  or  obtaining  internal-use  software. 
Capitalized software costs are included in property and equipment in the consolidated balance sheets and are amortized over 
the estimated useful lives of the software. Software costs that do not meet capitalization criteria are expensed as incurred. 

Impairment of Finite-Lived Intangible and Long-Lived Assets 

Long-lived  assets,  such  as  property  and  equipment  and  purchased  intangible  assets  subject  to  amortization,  are 
reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not 
be recoverable. The Company aggregates long-lived assets at the store level, which the Company considers to be the lowest 
level in the organization for which independent identifiable cash flows are available. If circumstances require a long-lived 
asset or asset group to be tested for possible impairment, the Company first compares undiscounted cash flows expected to 
be generated by that store to its carrying value. If the carrying value of the long-lived asset or asset group is not recoverable 
on an undiscounted cash flow basis, impairment is recognized to the extent that the carrying value exceeds its fair value. The 
Company  considers  factors  such  as  historic  and  forecasted  operating  results,  trends  and  future  prospects,  current  market 
value, significant industry trends and other economic and regulatory factors in performing these analyses. The Company 
recorded impairment charges related to long-lived assets of $0.5 million in fiscal year 2018, and no impairment charges in 
fiscal years 2017 and 2016. 

Goodwill and Intangible Assets 

Intangible assets primarily consist of goodwill and trademarks. Goodwill and the Vitamin Cottage trademark have 
indefinite lives and are not amortized; rather, they are tested for impairment at least annually. Intangible assets with definite 
lives are amortized over their estimated useful lives. The Company evaluates the reasonableness of the useful lives of these 
intangibles at least annually. 

The Company’s annual impairment testing of goodwill is performed as of July 1. In performing the Company’s 
analysis  of  goodwill,  the  Company  first  evaluates  qualitative  factors,  including  relevant  events  and  circumstances,  to 
determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If it is not 
more likely than not that the fair value of a reporting unit is less than its carrying amount, the two-step impairment test is not 
necessary. If it is determined that it is more likely than not that the fair value of a reporting unit is less than its carrying 
amount, then the Company performs the two-step impairment test. Under the first step, the fair value of the reporting unit is 
compared with its carrying value (including goodwill). If the fair value of the reporting unit is less than its carrying value, an 
indication of goodwill impairment exists for the reporting unit and the Company must perform step two of the impairment 
63 

   
  
  
  
  
  
  
  
  
  
  
  
test (measurement). Under step two, an impairment loss is recognized for any excess of the carrying amount of the reporting 
unit’s  goodwill  over  the  implied  fair  value  of  that  goodwill.  As  of  September  30,  2018,  the  Company  has  recorded  no 
impairment charges related to goodwill. 

Deferred Financing Costs 

Certain costs incurred with borrowings or establishment of credit facilities are deferred. These costs are amortized 

over the life of the credit facility using the straight-line method. 

Leases  

The Company leases retail stores, a bulk food repackaging facility and distribution center and administrative offices 
under long-term operating or capital or financing leases. These leases include scheduled increases in minimum rents and 
renewal  provisions  at  the  option  of  the  Company.  The  lease  term  for  accounting  purposes  commences  with  the  date  the 
Company takes possession of the space and ends on the later of the primary lease term or the expiration of any renewal 
periods that are deemed to be reasonably assured at the inception of the lease. 

Operating Leases 

The Company accounts for operating leases with rent holidays and escalating payment terms by recognizing the 
associated expense on a straight-line basis over the lease term, and the difference between the average rental amount charged 
to expense and amounts payable under the leases are included in deferred rent. For certain leases, the Company has also 
received  cash  from  landlords  to  compensate  for  costs  incurred  by  the  Company  in  making  the  store  locations  ready  for 
operation (leasehold incentives). Leasehold incentives received from a landlord are deferred and recognized on a straight-
line basis as a reduction to rent expense over the lease term. 

Capital Financing Leases  

From  time  to  time,  the  Company  enters  into  leases  with developers for build-to-suit  store  locations. Upon  lease 
execution,  the  Company  analyzes  its  involvement  during  the  construction  period.  As  a  result  of  defined  forms  of  lessee 
involvement, the Company could be deemed the “owner” for accounting purposes during the construction period, and may 
be required to capitalize the project costs on its balance sheet. If the project costs are capitalized, the Company performs a 
sale-leaseback analysis upon completion of the construction to determine if the Company should remove the assets from its 
balance  sheet.  If  the  asset  should  not  be  removed  from  the  balance  sheet,  the  fair  market  value  of  the  building  remains 
recognized as an asset on the balance sheet, along with a corresponding capital lease financing obligation equal to the fair 
market value of the building less any amount the Company contributed towards construction. The Company does not record 
rent expense for the rental payments under capital financing leases, but rather payments under the capital financing lease 
obligations  are  recognized  as  a  reduction  of  the  capital  lease  financing  obligation  and  as  interest  expense.  The  capital 
financing lease asset is depreciated on a straight-line basis over the estimated useful life of the asset. 

Capital Leases  

Occasionally, the Company enters into leases that are deemed to be capital leases. For these leases, the Company 
capitalizes the lower of the present value of the minimum lease payments or the fair value of the leased asset at inception and 
records a corresponding capital lease obligation. The Company does not record rent expense for the rental payments under 
capital  leases,  but  rather  payments  under  the  capital  lease  obligations  are  recognized  as  a  reduction  of  the  capital  lease 
obligation and as interest expense. The capital lease asset is depreciated on a straight-line basis over the term of the related 
lease. 

Self-Insurance 

The  Company  is  self-insured  for  certain  losses  relating  to  employee  medical  and  dental  benefits  and  workers 
compensation. Stop-loss coverage has been purchased to limit exposure to any significant level of claims. Self-insured losses 
are accrued based upon the Company’s estimates of the aggregate claims incurred but not reported using historical experience. 
The  estimated  accruals  for  these  liabilities  could  be  significantly  affected  if  future  occurrences  and  claims  differ  from 
historical trends. 

64 

   
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Revenue Recognition 

Revenue  is  recognized  at  the  point  of  sale,  net  of  in-house  coupons,  discounts  and  returns.  Sales  taxes  are  not 
included in sales. The Company charges sales tax on all taxable customer purchases and remits these taxes monthly to the 
appropriate taxing jurisdiction. The Company records a deferred revenue liability within accrued expenses when it sells the 
Company’s gift cards and records a sale when a customer redeems the gift card. 

Cost of Goods Sold and Occupancy Costs 

Cost of goods sold and occupancy costs includes the cost of inventory sold during the period net of discounts and 
allowances, as well as, distribution, shipping and handling costs, store occupancy costs and costs of the bulk food repackaging 
facility and distribution center. The amount shown is net of various rebates from third-party vendors in the form of quantity 
discounts and payments. Vendor consideration associated with product discounts is recorded as a reduction in the cost of the 
product. Store occupancy costs include rent, common area maintenance and real estate taxes. Store occupancy costs do not 
include any rent amounts for the store leases classified as capital and financing lease obligations. 

Store Expenses 

Store expenses consist of store-level expenses such as salaries, benefits and share-based compensation, supplies, 
utilities, depreciation, gain or loss on disposal of assets, long-lived asset impairment charges, store closing costs and other 
related expenses associated with operations support. Store expenses also include purchasing support services and advertising 
and marketing costs. 

Administrative Expenses 

Administrative expenses consist of salaries, benefits and share-based compensation, occupancy costs, depreciation, 
office  supplies,  hardware  and  software  expenses,  professional  services  expenses  and  other  general  and  administrative 
expenses. 

Pre-Opening and Relocation Expenses 

Costs associated with the opening of new stores or relocating existing stores are expensed as incurred. 

Advertising and Marketing 

Advertising and marketing costs are expensed as incurred and are included in store expenses and pre-opening and 
relocation expenses in the consolidated statements of income. Total advertising and marketing expenses for the years ended 
September 30, 2018, 2017 and 2016 were approximately $8.2 million, $10.7 million and $10.8 million, respectively, net of 
vendor reimbursements received for magazine advertising of approximately $4.1 million, $3.2 million and $3.2 million for 
the years ended September 30, 2018, 2017 and 2016, respectively. 

Share-Based Compensation 

The Company adopted the 2012 Omnibus Incentive Plan in connection with its initial public offering on July 25, 
2012. Restricted common stock units are granted at the market price of the Company’s common stock on the date of grant 
and expensed over the applicable vesting period. 

The excess tax benefits for recognized compensation costs are reported as a credit to income tax expense and as 

operating cash outflows when such excess tax benefits are realized by a reduction to current taxes payable. 

Income Taxes 

The Company accounts for income taxes using the asset and liability method. This method requires recognition of 
deferred tax assets and liabilities for expected future tax consequences of temporary differences that currently exist between 
the  tax  basis  and  financial  reporting  basis  of  the  Company’s  assets  and  liabilities.  Deferred  tax  assets  and  liabilities  are 
measured using enacted tax rates in the respective jurisdictions in which the Company operates. 

65 

  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
The  Company  considers  the  need  to  establish  valuation  allowances  to  reduce  deferred  income  tax  assets  to  the 

amounts the Company believes are more likely than not to be recovered. 

The Company recognizes the effect of income tax positions only if those positions are more likely than not of being 
sustained.  Recognized  income  tax  positions  are  measured  at  the  largest  amount  that  is  greater  than  50%  likely  of  being 
realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. Although 
the  Company  believes  that  its  estimates  are  reasonable,  actual  results  could  differ  from  these  estimates.  In  addition,  the 
Company is subject to periodic audits and examinations by the Internal Revenue Service (IRS) and other state and local 
taxing authorities. 

Any  interest  or  penalties  incurred  related  to  income  taxes  are  expensed  as  incurred  and  treated  as  permanent 

differences for tax purposes. 

U.S. Tax Reform  

On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the 
Tax Cuts and Jobs Act (the Tax Reform Act). The Tax Reform Act significantly revises the future ongoing federal income 
tax by, among other things, lowering U.S. corporate income tax rates effective January 1, 2018. The Company has calculated 
a blended U.S. federal income tax rate of approximately 24.3% for the fiscal year ending September 30, 2018 and 21.0% for 
subsequent fiscal years. Remeasurement of the Company’s deferred tax balance under the Tax Reform Act resulted in a non-
cash tax benefit of approximately $4.3 million for the year ended September 30, 2018. 

The changes included in the Tax Reform Act are broad and complex. The final transition impacts of the Tax Reform 
Act may differ from the above estimate due to, among other things, changes in interpretations of the Tax Reform Act, any 
legislative action to address questions that arise because of the Tax Reform Act and any changes in accounting standards for 
income taxes or related interpretations in response to the Tax Reform Act. 

Recent Accounting Pronouncements  

In July 2015, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2015-
11, “Simplifying the Measurement of Inventory,” Topic 330, “Inventory” (ASU 2015-11). The amendments in ASU 2015-
11, which apply to inventory that is measured using any method other than the last-in, first-out (LIFO) or retail inventory 
method, require that entities measure inventory at the lower of cost and net realizable value. The amendments in ASU 2015-
11 should be applied on a prospective basis. ASU 2015-11 is effective for fiscal years beginning after December 15, 2016 
and interim periods within those years. The Company adopted the amendments of ASU 2015-11 effective October 1, 2017. 
The adoption of this standard did not have a material impact on the Company’s consolidated financial statements for the year 
ended September 30, 2018. 

In March 2016, the FASB issued ASU 2016-09, “Improvements to Employee Share-Based Payment Accounting,” 
Topic 718, “Compensation-Stock Compensation” (ASU 2016-09). ASU 2016-09 includes provisions intended to simplify 
various aspects related to how share-based payments are accounted for and presented in the Company’s financial statements, 
including income tax consequences, forfeitures and classification on the statement of cash flows. Under previous guidance, 
excess tax benefits and deficiencies from share-based compensation arrangements were recorded in equity when the awards 
vested or were settled. ASU 2016-09 requires prospective recognition of excess tax benefits and deficiencies in income tax 
expense, rather than paid-in-capital. The Company adopted the amendments of ASU 2016-09 effective October 1, 2017.The 
adoption of this standard did not have a material impact on the Company’s consolidated statements of income for the year 
ended September 30, 2018. 

In addition, under ASU 2016-09, excess tax income tax benefits from share-based compensation arrangements are 
classified as cash flow from operations, rather than as cash flow from financing activities. For the year ended September 30, 
2018, there were no excess income tax benefits. 

The Company has elected to continue to estimate the number of share-based awards expected to vest, as permitted 

by ASU 2016-09, rather than electing to account for forfeitures as they occur. 

ASU  2016-09  requires  excess  tax  benefits  and  deficiencies  to  be  prospectively  excluded  from  assumed  future 
proceeds  in  the  calculation  of  diluted  shares,  resulting  in  an  immaterial  decrease  in  diluted  weighted  average  shares 
outstanding for the year ended September 30, 2018. 

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In  January  2017,  the  FASB  issued  ASU  2017-04,  “Simplifying  the  Test  for  Goodwill  Impairment,”  Topic  350, 
“Intangibles – Goodwill and Other” (ASU 2017-04). The amendments in ASU 2017-04 simplify the accounting for goodwill 
impairment for all entities by requiring impairment charges to be based on the first step in the current two-step impairment 
test. An impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value should be 
recognized; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. The 
amendments should be applied on a prospective basis. Early adoption is permitted for annual and interim goodwill impairment 
testing  dates  after  January  1,  2017,  and  the  ASU  is  effective  for  the  Company’s  first  quarter  of  the  fiscal  year  ending 
September 30, 2020. The Company is currently evaluating the impact that the adoption of these provisions will have on its 
consolidated financial statements. 

In February 2016, the FASB issued ASU 2016-02, “Leases,” Topic 842, “Leases” (ASU 2016-02). ASU No. 2016-
02 requires lessees to recognize a right-of-use asset and corresponding lease liability for all leases with terms of more than 
12 months. Recognition, measurement and presentation of expenses will depend on classification as a finance or operating 
lease.  ASU  2016-02  also  requires  certain  quantitative  and  qualitative  disclosures.  The  provisions  of  ASU  2016-02  are 
effective for the Company’s first quarter of the fiscal year ending September 30, 2020, with early adoption permitted. The 
Company will apply the transition provisions of ASU 2016-02 at its adoption date, rather than the earliest comparative period 
presented in the financial statements, as permitted by ASU 2018-11, “Leases,” Topic 842, “Targeted Improvements,” released 
in July 2018. 

The adoption of ASU 2016-02 will result in a material increase to the Company’s consolidated balance sheets for 
lease liabilities and right-of-use assets. The Company is also performing a comprehensive review of its current processes to 
determine  and  implement  changes  required  to  support  the  adoption  of  this  standard.  As  part  of  this  review  process,  the 
Company is implementing new software solutions to support the lease reporting upon adoption. The Company is currently 
evaluating the other effects the adoption of ASU 2016-02 will have on its consolidated financial statements. 

In January 2018, the FASB issued ASU 2018-01, “Leases,” Topic 842, “Land Easement Practical Expedient for 
Transition  to Topic  842” (ASU 2018-01). ASU  2018-01 permits  an  entity  to  elect  a  transition  practical  expedient  to  not 
assess,  under  Accounting  Standards  Codification  (ASC)  842,  land  easements  that  exist  or  expired  before  the  standard’s 
effective date that were not previously accounted for as leases under ASC 840. The Company plans to elect this practical 
expedient in implementing ASU 2016-02. 

In May 2014, the FASB issued ASU 2014-09, “Revenue from Contracts with Customers,” Topic 606, “Revenue 
from Contracts with Customers” (ASU 2014-09). ASU 2014-09 provides guidance for revenue recognition and will replace 
most existing revenue recognition guidance in GAAP when it becomes effective. ASU 2014-09’s core principle is that a 
company will recognize revenue when it transfers promised goods or services to customers in an amount that reflects the 
consideration to which the company expects to be entitled for the transfer of those goods or services. ASU 2014-09 permits 
the use of either the retrospective or cumulative effect transition method. Additionally, the amendments in this ASU provide 
a practical expedient for entities to recognize the incremental costs of obtaining a contract as an expense when incurred if the 
amortization period of the asset that the entity otherwise would have recognized is one year or less, The Company plans to 
elect this practical expedient upon adoption. 

In July 2015, the FASB issued ASU 2015-14, “Revenue from Contracts with Customers – Deferral of the Effective 
Date.” The FASB approved the deferral of ASU 2014-09, by extending the new revenue recognition standard’s mandatory 
effective date by one year and permitting public companies to apply the new revenue standard to annual reporting periods 
beginning after December 15, 2017. The guidance in ASU 2014-09 will be effective for the Company in the first quarter of 
the fiscal year ending September 30, 2019. 

Further  to  ASU  2014-09  and  ASU  2015-14,  the  FASB  issued  ASU  2016-08,  “Revenue  from  Contracts  with 
Customers,” Topic 606, “Principal versus Agent Considerations (Reporting Revenue Gross versus Net)” (ASU 2016-08) in 
March  2016,  ASU  2016-12,  “Revenue  from  Contracts  with  Customers,”  Topic  606,  “Narrow-Scope  Improvements  and 
Practical Expedients” (ASU 2016-12) in May 2016 and ASU 2016-20, “Revenue from Contracts with Customers,” Topic 
606,  “Technical  Corrections  and  Improvements”  (ASU  2016-20)  in  December  2016.  The  amendments  in  ASU  2016-08 
clarify  the  implementation  guidance  on  principal  versus  agent  considerations,  including  indicators  to  assist  an  entity  in 
determining whether it controls a specified good or service before it is transferred to the customers. ASU 2016-12 addresses 
narrow-scope improvements to the guidance on collectability, non-cash consideration, and completed contracts at transition. 
Additionally,  the  amendments  in  this  ASU  provide  a  practical  expedient  for  contract  modifications  at  transition  and  an 
accounting policy election related to the presentation of sales taxes and other similar taxes collected from customers. The 
Company plans to make such election. The Company also plans to elect the practical expedient in ASU 2016-20 that provides 
entities do not need to disclose the transaction price allocated to performance obligations when the related contracts have a 
67 

  
   
  
  
  
  
duration of one year or less. This includes loyalty rewards, which can be redeemed in the month subsequent to the quarter 
earned, and marketing promotions that cross accounting periods. Both of these classes of transactions are currently immaterial 
to the Company. The effective date and transition requirements for ASU 2016-08, ASU 2016-12 and ASU 2016-20 are the 
same as for ASU 2014-09. 

The Company does not plan to early adopt the new revenue recognition guidance; adoption will be on the modified 
retrospective basis beginning in fiscal year 2019. The Company has substantially concluded its assessment of the impact of 
the adoption of this standard on its consolidated financial statements. Most of the Company’s revenue is expected to continue 
to  be  generated  from  point-of-sale  transactions,  which  ASU  2014-09  treats  generally  consistent  with  current  accounting 
standards.  The  Company  does  not  expect  this  standard  will  have  a  material  impact  on  the  accounting  for  point-of-sale 
transactions or related areas including the right of return, gift card breakage, and customer incentives. Although the impact 
on the consolidated financial statements is not expected to be material, additional disclosures will be required. 

In June 2018, the FASB issued ASU 2018-07, “Compensation-Stock Compensation,” Topic 718, “Improvements to 
Nonemployee Share-Based Payment Accounting” (ASU 2018-07) as part of its Simplification Initiative to reduce complexity 
when accounting for share-based payments to non-employees. ASU 2018-07 expands the scope of Topic 718 to more closely 
align share-based payment transactions for acquiring goods and services from non-employees with the accounting for share-
based payments to employees, with certain exceptions. The provisions of ASU 2018-07 are effective for the Company’s first 
quarter of the fiscal year ending September 30, 2020, with early adoption permitted. 

3. Earnings Per Share  

Basic earnings per share excludes dilution and is computed by dividing net income by the weighted average number 
of shares of common stock outstanding during the period. Diluted earnings per share reflects the potential dilution that could 
occur if the Company’s granted but unvested restricted stock units were to vest, resulting in the issuance of common stock 
that would then share in the earnings of the Company. Presented below is basic and diluted earnings per share for the years 
ended September 30, 2018, 2017 and 2016, dollars in thousands, except per share data: 

Net income .........................................................................................   $ 
Weighted average number of shares of common stock outstanding ..     
Effect of dilutive securities ................................................................     
Weighted average number of shares of common stock outstanding 

Year ended September 30, 
2017 

2018 

12,661      
22,361,898      
51,140      

6,891      
22,453,409      
10,266      

2016 

11,471  
22,492,986  
14,166  

including the effect of dilutive securities ........................................     

22,413,038      

22,463,675      

22,507,152  

Basic earnings per share .....................................................................   $ 
Diluted earnings per share ..................................................................   $ 

0.57      
0.56      

0.31      
0.31      

0.51  
0.51  

There were 207,805, 52,974 and 61,115 non-vested restricted stock units (RSUs) for the years ended September 30, 

2018, 2017 and 2016, respectively, excluded from the calculation as they are antidilutive. 

The Company did not declare or pay any dividends in the years ended September 30, 2018, 2017 or 2016. 

As of September 30, 2018, the Company had 50,000,000 shares of common stock authorized, of which 22,510,279 
shares were issued and 22,373,382 were outstanding, as well as 10,000,000 shares of preferred common stock authorized, of 
which none was issued and outstanding. 

4. Fair Value Measurements 

The Company records its financial assets and liabilities at fair value in accordance with the framework for measuring 
fair value. The framework establishes a fair value hierarchy that distinguishes between assumptions based on market data 
(observable inputs) and market participant’s assumptions (unobservable inputs). Non-financial assets, such as goodwill and 
long-lived  assets,  are  accounted  for  at  fair  value  on  a  non-recurring  basis.  These  items  are  tested  for  impairment  on  the 
occurrence of a triggering event or in the case of goodwill, at least on an annual basis. 

During fiscal year 2018, long-lived assets with a carrying value of $1.2 million were written down to their fair value 
of $0.7 million, resulting in asset impairment charges of $0.5 million. The Company did not have any financial assets or 
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liabilities that were subject to fair value measurements as of September 30, 2017. The carrying amounts of the Company’s 
financial assets and liabilities, including cash and cash equivalents, accounts receivable, accounts payable and other accrued 
expenses, approximate fair value because of the short maturity of those assets and liabilities. 

5. Property and Equipment 

The Company had the following property and equipment balances as of September 30, 2018 and 2017, dollars in 

thousands: 

   Useful lives       As of September 30, 
2017 

2018 

(in years) 
n/a 

    $ 

15,879      

5,286  

Construction in process ......................................................................................     
Capitalized real estate leases for build-to-suit stores, including unamortized 

land of $617 and $617, respectively ...............................................................     
Capitalized real estate leases ..............................................................................     
Land ...................................................................................................................     
Buildings ............................................................................................................     
Land improvements ............................................................................................   
Leasehold and building improvements ...............................................................   
Fixtures and equipment ......................................................................................   
Computer hardware and software .......................................................................   

40 
15 
n/a 
40 
 5 -  24 
 1 -  25 
 5 -  7 
 3 -  5 

Less accumulated depreciation and amortization ...............................................     
Property and equipment, net ...........................................................................     

     $ 

35,700      
5,735      
192      
19,262      
1,016      
131,474      
122,984      
21,181      
353,423      
(164,655)     
188,768      

29,548  
5,735  
192  
19,259  
1,159  
131,679  
115,888  
19,108  
327,854  
(143,437) 
184,417  

Capitalized costs for computer software development were approximately $0.6 million and $0.2 million for the years 
ended September 30, 2018 and 2017, respectively, primarily due to capitalization of expenses related to external consultants. 
Total  costs  capitalized  for  qualifying  construction  projects  on  leasehold  and  building  improvements  and  fixtures  and 
equipment  included  approximately  $0.5  million  and  $0.7  million,  for  the  years  ended  September  30,  2018  and  2017, 
respectively, related to internal staff compensation. Interest costs of approximately $0.2 million, $0.5 million and $0.5 million 
were  capitalized  for  the  years  ended  September  30,  2018,  2017  and  2016,  respectively.  Depreciation  expense  related  to 
capitalized  internal  staff  compensation was  approximately  $0.5  million  for  each of  the  years  ended September 30,  2018, 
2017, and 2016. 

Depreciation and amortization expense for the years ended September 30, 2018, 2017 and 2016 is summarized as 

follows, dollars in thousands: 

Year ended September 30, 
2017 

2018 

2016 

Depreciation and amortization expense included in cost of goods sold 

and occupancy costs ..............................................................................   $ 
Depreciation and amortization expense included in store expenses ..........     
Depreciation and amortization expense included in administrative 

expenses .................................................................................................     
Total depreciation and amortization expenses .......................................   $ 

768      
27,174      

1,488      
29,430      

1,063      
27,022      

1,426      
29,511      

868  
23,428  

1,237  
25,533  

6. Impairment of Long-Lived Assets and Store Closing Costs 

In  determining  whether  long-lived  assets  are  recoverable,  the  Company’s  estimates  of  undiscounted  future  cash 
flows over the estimated life or lease term of a store is based upon experience, historical results of the store, an estimate of 
future  store  profitability  and  economic  conditions.  As  the  Company  forecasts  future  undiscounted  cash  flows  for  the 
remaining useful life of the asset group, estimates are subject to variability as future results can be difficult to predict. If a 
long-lived asset is found to be non-recoverable, an impairment charge is recorded equal to the difference between the asset’s 
carrying value and fair value. The Company estimates the fair value of the asset using a valuation method such as discounted 
cash flow or a relative, market-based approach. 

In the fourth quarter of fiscal year 2018, the Company concluded, as a result of its review of potential long-lived 

asset impairment, that certain of its long-lived assets were impaired. The Company recorded a $0.5 million impairment for 
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the year ended September 30, 2018. Such charge is reflected within store expenses on the consolidated statement of income 
for the year ended September 30, 2018. 

Additionally, other store closing costs for the Tulsa-Central store related to one-time severance benefit payouts of 
less than $0.1 million were recorded as accrued liabilities at September 30, 2018 (see Note 19). No impairment charges or 
other store closing costs were recorded in fiscal year 2017. 

7. Goodwill and Other Intangible Assets 

Goodwill and other intangible assets as of September 30, 2018 and 2017, are summarized as follows, dollars in 

thousands: 

Amortizable intangible assets: 

   Useful lives       As of September 30, 
2017 

(in years) 

2018 

Covenants-not-to-compete ...............................................................................   
Other intangibles..............................................................................................   
Amortizable intangible assets ......................................................................     
Less accumulated amortization ........................................................................     
Amortizable intangible assets, net ................................................................     
Trademark ...........................................................................................................   
Total other intangibles, net ...........................................................................     
Goodwill ..............................................................................................................   
Total goodwill and other intangibles, net .....................................................     

2 -  5 
 0.5 -  3 

    $ 

Indefinite 

Indefinite 

     $ 

—      
138      
138      
(77)     
61      
389      
450      
5,198      
5,648      

353  
109  
462  
(394) 
68  
389  
457  
5,198  
5,655  

Amortization expense was less than $0.1 million for each of the years ended September 30, 2018, 2017 and 2016. 

8. Accrued Expenses 

The  composition of  accrued expenses  as of  September  30, 2018  and 2017,  is summarized  as follows, dollars  in 

thousands: 

As of September 30, 

2018 

2017 

Payroll and employee-related expenses ...................................................................   $ 
Accrued property, sales and use tax payable ............................................................     
Accrued marketing expenses ....................................................................................     
Deferred revenue related to gift card sales ...............................................................     
Other.........................................................................................................................     
Total accrued expenses .........................................................................................   $ 

6,992      
7,043      
335      
1,453      
2,028      
17,851      

5,391   
6,399   
648   
906   
820   
14,164   

9. Long-Term Debt 

Credit Facility 

On January 28, 2016, the Company entered into a credit facility (the Credit Facility). The operating company is the 
borrower under the Credit Facility and its obligations under the Credit Facility are guaranteed by the holding company and 
VC2. The Credit Facility is secured by a lien on substantially all of the Company’s assets. The amount available for borrowing 
under the Credit Facility is $50.0 million, including a $5.0 million sublimit for standby letters of credit. The Company has 
the right to borrow, prepay and re-borrow amounts under the Credit Facility at any time prior to the maturity date. The Credit 
Facility matures on January 31, 2021. For floating rate borrowings under the Credit Facility, interest is determined by the 
lender’s administrative agent based on the most recent compliance certificate of the operating company and stated at the base 
rate less the lender spread based upon certain financial measures. For fixed rate borrowings under the Credit Facility, interest 
is determined by quoted LIBOR rates for the interest period plus the lender spread based upon certain financial measures. 
The unused commitment fee is based upon certain financial measures. 

The Credit Facility requires compliance with certain customary operational and financial covenants, including a 
leverage  ratio.  The  Credit  Facility  also  contains  certain  other  customary  limitations  on  the  Company’s  ability  to  incur 
additional  debt,  guarantee  other  obligations,  grant  liens  on  assets  and  make  investments  or  acquisitions,  among  other 
limitations.  Additionally,  the  Credit  Facility  prohibits  the  payment  of  cash  dividends  to  the  holding  company  from  the 
70 

  
  
  
  
  
  
  
    
    
  
    
  
  
         
        
  
      
  
       
 
       
 
       
      
 
       
      
 
  
   
  
  
  
  
  
  
    
  
  
  
  
  
operating company without the administrative agent’s consent, except when no default or event of default exists. If no default 
or event of default exists, dividends are allowed for various audit, accounting, tax, securities, indemnification, reimbursement, 
insurance and other reasonable expenses incurred in the ordinary course of business, including cash dividends to the holding 
company for the repurchase of shares of common stock in an amount not to exceed $10.0 million. 

The Company had $13.2 million and $28.4 million outstanding under the Credit Facility as of September 30, 2018 
and September 30, 2017, respectively. As of each of September 30, 2018 and September 30, 2017, the Company had undrawn, 
issued and outstanding letters of credit of $1.0 million, which were reserved against the amount available for borrowing under 
the terms of the Credit Facility. The Company had $35.8 million and $20.6 million available for borrowing under the Credit 
Facility as of September 30, 2018 and September 30, 2017, respectively. 

Capital and Financing Lease Obligations 

The Company had 20 and 17 leases as of September 30, 2018 and 2017, respectively, that are included in capital 
and financing lease obligations (see Notes 2 and 10). No rent expense is recorded for these capitalized real estate leases, but 
rather rental payments under the capital leases are recognized as a reduction of the capital and financing lease obligation and 
as interest expense (see Note 10). The interest rate on capital and financing lease obligations is determined at the inception 
of the lease. 

Interest 

The Company incurred gross interest expense of approximately $4.7 million, $4.3 million and $3.5 million in the 
years ended September 30, 2018, 2017 and 2016, respectively. Interest expense for the years ended September 30, 2018, 
2017 and 2016 relates primarily to interest on capital and financing lease obligations. The Company capitalized interest of 
approximately  $0.2  million,  $0.5  million  and  $0.5  million  for  the  years  ended  September  30,  2018,  2017  and  2016, 
respectively. 

10. Lease Commitments 

Operating Leases 

The Company leases retail stores, a bulk food repackaging facility and distribution center and administrative offices 
under  long-term  operating  leases  through  2062.  These  leases  include  scheduled  increases  in  minimum  rents  and  renewal 
provisions at the option of the Company. Deferred rent expense as of September 30, 2018 and 2017 was approximately $11.0 
million and $10.5 million, respectively. Tenant improvement allowances received from landlords (leasehold incentives) are 
recorded  as  liabilities  and  recognized  evenly  as  a  reduction  to  rent  expense  over  the  lease  term.  Leasehold  incentives  at 
September 30, 2018 and 2017 were approximately $8.9 million and $9.2 million, respectively. Sublease rental income was 
approximately $0.4 million for the year ended September 30, 2018, approximately $0.3 million for the year ended September 
30, 2017 and less than $0.1 million for the year ended September 30, 2016. 

The Company has five operating leases with Chalet Properties, LLC (Chalet), one operating lease with the Isely 
Family Land Trust LLC and one operating lease with FTVC, LLC, all related parties (see Note 13). The terms and rental 
rates of these related party leases are similar to leases with nonrelated parties and are at market rental rates. The leases began 
at various times with the earliest occurring in November 1999, continue for various terms through February 2027 and include 
various options to renew. Currently, annual lease payments range from less than $0.1 million to approximately $0.3 million 
per lease. 

Minimum rental commitments and sublease rental income under the terms of the Company’s operating leases are as 

follows, dollars in thousands: 

Fiscal Year  
2019 ..............................................................   $ 
2020 ..............................................................     
2021 ..............................................................     
2022 ..............................................................     
2023 ..............................................................     
Thereafter ......................................................     
Total payments ..............................................   $ 

Third 
parties 

Related 
parties 

40,847      
40,974      
39,764      
38,958      
38,356      
289,728      
488,627      

71 

1,329      
1,333      
1,310      
1,308      
1,308      
3,979      
10,567      

Sublease 

rental income      
(415)     
(379)     
(366)     
(372)     
(361)     
(764)     
(2,657)     

Total operating 
leases 

41,761  
41,928  
40,708  
39,894  
39,303  
292,943  
496,537  

  
  
  
  
  
   
  
  
  
  
  
    
    
  
Total rent expense, including common area expenses and warehouse rent, for the years ended September 30, 2018, 
2017, and 2016 totaled approximately $48.8 million, $43.8 million and $34.6 million, respectively, which is included in cost 
of  goods  sold  and  occupancy  costs  and  administrative  expenses  in  the  consolidated  statements  of  income.  In  addition, 
approximately $0.6 million, $1.4 million and $1.4 million is included in pre-opening and relocation expense associated with 
rent expense for stores prior to their opening date for the years ended September 30, 2018, 2017 and 2016, respectively. 

Capital and Financing Lease Obligations 

Capital and financing lease obligations as of September 30, 2018 and 2017, were as follows, dollars in thousands: 

Capital lease finance obligations, due in monthly installments through fiscal year 2033 .   $
Capital lease obligations due in monthly installments through fiscal year 2041 ...............     
Capital lease finance obligations for assets under construction, due in monthly 

As of September 30,  
2017 
2018 

32,523      
4,763      

26,930  
4,999  

installments through fiscal year 2033 ............................................................................     

2,350      

1,499  

Capital lease obligations for assets under construction, due in monthly installments 

through fiscal year 2034 ................................................................................................     
Total capital and financing lease obligations .................................................................     
Less current portion ...........................................................................................................     
Total capital and financing lease obligations, net of current portion .............................   $

1,506      
41,142      
(736)     
40,406      

—  
33,428  
(548) 
32,880  

Capital lease finance obligations  

From  time  to  time,  the  Company  enters  into  leases  with developers for build-to-suit  store  locations. Upon  lease 
execution,  the  Company  analyzes  its  involvement  during  the  construction  period.  As  a  result  of  defined  forms  of  lessee 
involvement, the Company could be deemed the “owner” for accounting purposes during the construction period, and would 
be required to capitalize construction costs on its balance sheet. If the project costs were capitalized, the Company performs 
a  sale-leaseback  analysis  upon  completion  of  the  project  to  determine  if  the  Company  should  remove  the  asset  from  its 
balance sheet. If the asset should not be removed from the balance sheet, the fair market value of the building remains on the 
balance sheet along with a corresponding capital lease finance obligation equal to the fair market value of the building less 
any  amounts  the  Company  contributed  toward  construction.  The  Company  had  capital  lease  finance  obligations  totaling 
approximately $32.5 million and $26.9 million as of September 30, 2018 and 2017, respectively. The leases that created the 
obligations expire or become subject to renewal clauses at various dates through fiscal year 2033. The Company does not 
record rent expense for capital lease finance obligations; rather, rent payments per the leases are recognized as a reduction of 
the related capital lease finance obligation and as interest expense. Depreciation expense for the related capitalized lease 
assets is included in store expenses in the consolidated statements of income. At the end of the lease term, the offsetting 
balances of the capitalized assets, net of accumulated depreciation, and capital lease finance obligation will be derecognized. 

Capital lease obligations 

The Company had capital lease obligations totaling approximately $4.8 million and $5.0 million as of September 
30, 2018 and 2017, respectively. Certain of the Company’s leases for store locations are considered capital leases, and as 
such,  the  Company  has  capitalized  the  present value  of  the  minimum  lease  payments under  the  leases  for  the  stores  and 
recorded related capital lease obligations. The leases that created the obligation expire or become subject to renewal clauses 
at various dates through fiscal year 2041. The Company does not record rent expense for capital lease obligations; rather, 
rent payments per the leases are recognized as a reduction of the related capital lease obligation and as interest expense. 
Depreciation expense for the related capitalized lease assets is included in store expenses in the consolidated statements of 
income. 

Capital lease finance obligations for assets under construction 

The Company had $2.4 million and $1.5 million in construction in process related to capital lease finance obligations 
as of September 30, 2018 and 2017, respectively. No rent expense is recorded for these leases; rather, rental payments under 
the  leases  will  be  recognized  as  a  reduction  of  the  capital  lease  finance  obligation  and  as  interest  expense.  Depreciation 
expense for the related capitalized lease assets is included in store expenses in the consolidated statements of income. At the 
end of the lease term, the offsetting balances of the capitalized assets, net of accumulated depreciation, and the capital lease 
finance obligation will be derecognized. 

72 

   
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
Capital lease obligations for assets under construction  

The  Company  had  $1.5  million  and  zero  in  construction  in  process  related  to  capital  lease  obligations  as  of 
September 30, 2018 and 2017, respectively. No rent expense is recorded for these leases; rather, rental payments under the 
leases will be recognized as a reduction of the capital lease obligation and as interest expense. Depreciation expense for the 
related capitalized lease assets is included in store expenses in the consolidated statements of income. 

Future payments for capital lease finance obligations and capital lease obligations 

Future payments under the terms of the leases for opened stores included in capital lease finance obligations and 

capital lease obligations as of September 30, 2018 are as follows, dollars in thousands: 

Interest 
expense on 
capital lease 
finance  
obligations      
3,503      
3,461      
3,412      
3,354      
3,286      
15,380      

Principal 
payments on 
capital lease 
finance  
obligations      
417      
461      
542      
625      
750      
6,504      

Interest 
expense on 
capital lease 
obligations      
481      
453      
423      
390      
353      
1,768      

Principal 
payments on 
capital lease 
obligations      
261      
288      
319      
352      
398      
3,144      

Total future 
payments on 
capital lease 
finance and 
capital lease 
obligations    
4,662  
4,663  
4,696  
4,721  
4,787  
26,796  

2019 .............................................................  $ 
2020 .............................................................    
2021 .............................................................    
2022 .............................................................    
2023 .............................................................    
Thereafter ....................................................    
Non-cash derecognition of capital lease 

finance obligations at end of lease term ...    
Total future payments..................................  $ 

—      
32,396      

23,225      
32,524      

—      
3,868      

—      
4,762      

23,225  
73,550  

Future  payments  under  the  terms  of  the  lease  for  the  store  location  at  which  construction  was  in  progress  as  of 
September  30,  2018,  based  on  the  store  opening  date  in  the  first  quarter  of  fiscal  year  2019,  are  as  follows,  dollars  in 
thousands: 

Interest expense on 
capital lease finance 
obligations for assets 
under construction 

Principal payments 
on capital lease 
finance obligations 
for assets under 
construction 

Total future payments 
on capital lease finance 
obligations for assets 
under construction 

2019 .............................................................  $ 
2020 .............................................................    
2021 .............................................................    
2022 .............................................................    
2023 .............................................................    
Thereafter ....................................................    
Non-cash derecognition of capital lease 

finance obligations at end of lease term ...    
Total future payments..................................  $ 

186       
184       
182       
180       
178       
1,514       

—       
2,424       

20      
21      
23      
25      
27      
810      

1,423      
2,349      

206  
205  
205  
205  
205  
2,324  

1,423  
4,773  

Interest expense on 
capital lease 
obligations for assets 
under construction 

Total future payments 
on capital lease 
obligations for assets 
under construction 

Principal payments 
on capital lease 
obligations for assets 
under construction      
36      
45      
49      
55      
61      
1,260      
1,506      

174  
197  
196  
197  
197  
2,073  
3,034  

2019 .............................................................  $ 
2020 .............................................................    
2021 .............................................................    
2022 .............................................................    
2023 .............................................................    
Thereafter ....................................................    
Total future payments..................................  $ 

73 

138       
152       
147       
142       
136       
813       
1,528       

  
  
  
  
  
  
  
  
  
    
    
  
  
  
  
    
  
  
11. Share-Based Compensation  

The Company adopted the 2012 Omnibus Incentive Plan (the Plan) on July 17, 2012. Restricted stock unit awards 
granted pursuant to the Plan, if they vest, will be settled in new shares of the Company’s common stock or shares of common 
stock held in treasury. At the adoption of the Plan, there were 1,090,151 shares of common stock available for issuance or 
delivery under the Plan, of which 186,179 remain available for grants as of September 30, 2018. The Plan provides for awards 
of options, stock appreciation rights, stock grants, restricted stock units, other share-based awards and cash-based incentive 
awards  to  officers,  members  of  the  Board  of  Directors  (the  Board)  and  certain  employees  who  are  not  named  executive 
officers and consultants. As of September 30, 2018, restricted stock units had been granted under the Plan, at no out-of-
pocket  cost  to  officers,  Board  members  and  key  employees.  These  restricted  stock  units  vest  subject  to  requisite  service 
requirements, immediately in part or annually in installments over a one-to-five year period. The award recipients are not 
entitled to cash dividends or to vote with regard to non-vested restricted stock units, and the units are subject to forfeiture 
during the vesting period. Restricted stock units are granted at the market price of the Company’s stock on the date of grant 
and are expensed on a straight-line basis over the vesting period. 

The shares of non-vested restricted stock units as of September 30, 2018 were as follows: 

Shares 

Weighted average 
grant date fair 
value 

Non-vested as of September 30, 2016 ..............................................................     
Granted .............................................................................................................     
Forfeited ...........................................................................................................     
Vested ..............................................................................................................     
Non-vested as of September 30, 2017 ..............................................................     
Granted .............................................................................................................     
Forfeited ...........................................................................................................     
Vested ..............................................................................................................     
Non-vested as of September 30, 2018 ..............................................................     

92,586     $ 
16,662       
(4,249 )     
(34,653 )     
70,346       
396,949       
(15,626 )     
(32,687 )     
418,982       

24.52  
12.09  
27.28  
19.02  
21.56  
8.88  
12.01  
17.97  
10.19  

During  the  year  ended  September  30,  2018,  the  Company  awarded  stock  grants  totaling  1,300  shares  of  the 
Company’s common stock to 13 employees who were not named executive officers. Such shares were fully vested on the 
grant date. 

Share-based  compensation  expense  for  restricted  stock  unit  awards  to  certain  employees  who  are  not  named 
executive officers was approximately $0.5 million, $0.6 million and $0.7 million for the years ended September 30, 2018, 
2017 and 2016, respectively. Share-based compensation expense for restricted stock unit awards to one named executive 
officer was approximately $0.1 million for the year ended September 30, 2018. There was no share-based compensation 
expense for named executive officers for the years ended September 30, 2017 and 2016. 

Each independent member of the Board receives an annual grant of restricted stock units equal to $60,000 (based 
on the closing price of common stock on the New York Stock Exchange on the date of grant). Such grants are made each 
year on the date of the Company’s annual meeting of stockholders, or on a pro rata basis in the case of a mid-year appointment. 
Share-based compensation expense for the Company’s awards to its Board members was approximately $0.2 million for each 
of the years ended September 30, 2018, 2017 and 2016. 

The Company recorded total share-based compensation expense before income taxes of approximately $0.8 million, 
$0.8  million  and  $0.9  million  in  the  years  ended  September  30,  2018,  2017  and  2016,  respectively.  The  share-based 
compensation expense is included in cost of goods sold and occupancy expenses, store expenses or administrative expenses 
in the consolidated statements of income consistent with the manner in which the applicable officer, Board member or key 
employee’s compensation expense is presented. The Company did not realize a tax benefit from share-based compensation 
expense in the years ended September 30, 2018, 2017 and 2016. 

As  of  September  30,  2018,  there  was  approximately  $3.1  million  of  unrecognized  share-based  compensation 
expense  related  to  non-vested  restricted  stock  units,  net  of  estimated  forfeitures,  which  the  Company  anticipates  will  be 
recognized over a weighted average period of approximately two years. 

74 

  
   
  
  
  
    
  
  
  
  
  
  
  
  
12. Stockholders’ Equity 

Share Repurchases 

On May 4, 2017, the Board authorized a two-year share repurchase program pursuant to which the Company may 
repurchase up to $10.0 million in shares of the Company’s common stock. On May 2, 2018, the Board authorized a two-year 
extension of the share repurchase program. As a result of such extension, the share repurchase program will terminate on 
May 4, 2020. Repurchases under the Company’s share repurchase program are made from time to time at management’s 
discretion  on  the  open  market  or  through  privately  negotiated  transactions  in  compliance  with  Rule  10b-18  under  the 
Securities Exchange Act of 1934, as amended (the Exchange Act), subject to market conditions, applicable legal requirements 
and other relevant factors. Repurchases of common stock may also be made under a Rule 10b5-1 plan, which permits common 
stock to be repurchased when the Company might otherwise be precluded from doing so under insider trading laws. The 
share repurchase program does not obligate the Company to purchase any particular amount of common stock and may be 
suspended, modified or discontinued by the Company without prior notice. 

The following table summarizes share repurchase activity for the periods: 

Total number of common shares acquired ...................................................................     
Average price per common share acquired (including commissions) ..........................   $ 
Total cost of common shares acquired (in thousands) .................................................   $ 

101,573      
5.72      
581      

30,000  
8.71  
262  

During fiscal years 2018 and 2017, the Company reissued 26,899 and 25,447 treasury shares at a cost of $0.2 million 
and $0.3 million, respectively, to satisfy the issuance of common stock pursuant to the vesting of certain restricted stock unit 
awards and the award of stock grants. At September 30, 2018 and September 30, 2017, the Company held in treasury 136,897 
and 62,223 shares, respectively, totaling approximately $1.0 million and $0.7 million, respectively. 

Year ended September 30, 

2018 

2017 

13. Related Party Transactions 

The Company has ongoing relationships with related parties as noted: 

Chalet Properties, LLC: The Company has five operating leases and one capital lease finance obligation (see Note 
10) with Chalet Properties, LLC (Chalet). Chalet is owned by the Company’s four non-independent Board members, Kemper 
Isely, Zephyr Isely, Heather Isely and Elizabeth Isely, and other family members. Rent paid to Chalet was approximately 
$1.2 million for each of the years ended September 30, 2018, 2017 and 2016. 

Isely Family Land Trust LLC: The Company has one operating lease (see Note 11) with the Isely Family Land Trust 
LLC (Land Trust). The Land Trust is owned by the Isely Children’s Trust and by the Margaret A. Isely Family Trust. Rent 
paid to the Land Trust was approximately $0.3 million for each of the years ended September 30, 2018, 2017 and 2016. 

FTVC LLC: The Company has one operating lease for a store location with FTVC LLC, which is owned by the 
Company’s four non-independent Board members and other related family members. Rent paid to FTVC LLC was less than 
$0.1 million for each of the years ended September 30, 2018, 2017 and 2016. 

75 

  
  
   
 
  
  
  
  
  
    
  
  
  
  
  
  
  
  
 
 
14. Income Taxes 

The following are the components of the provision for income taxes as of September 30, 2018, 2017 and 2016, 

respectively, dollars in thousands: 

2018 

Year ended September 30, 
2017 

2016 

Current federal income tax expense (benefit) ..................   $ 
Current state income tax expense (benefit) ......................     
Total current income tax expense (benefit) ......................     

Deferred federal income tax (benefit) expense ................     
Deferred state income tax (benefit) expense ....................     
Total deferred income tax (benefit) expense ....................     

3,083      
721      
3,804      

(5,760)     
(212)     
(5,972)     

2,837      
336      
3,173      

206      
35      
241      

Total (benefit from) provision for income taxes ...........   $ 

(2,168)     

3,414      

(853) 
(254) 
(1,107) 

6,103  
868  
6,971  

5,864  

The differences between the United States federal statutory income tax rate and the Company’s effective tax rate 

are as follows: 

2018 

Year ended September 30, 
2017 

2016 

Statutory tax rate ..............................................................     
State income taxes, net of federal income tax expense ....     
Remeasurement ................................................................     
Enhanced food deduction .................................................     
Deferred tax liability adjustment ......................................     
Other, net ..........................................................................     
Effective tax rate...........................................................     

24.3%      

3.3  
(41.3) 
(1.8) 
(6.3) 
1.1  
(20.7)%     

34.0      
2.7      
—      
(2.7)     
—      
(0.9)     
33.1      

34.0  
2.9  
—  
(1.6) 
—  
(1.4) 
33.9  

The Company’s effective tax rate decreased from 33.1% in the year ended September 30, 2017 to (20.7)% in the 

year ended September 30, 2018 primarily due to the enactment of the Tax Reform Act. 

Deferred taxes have been classified on the consolidated balance sheets as follows, dollars in thousands: 

Current assets .......................................................................................................   $ 
Long-term liabilities .............................................................................................     
Net deferred tax liabilities ................................................................................   $ 

—      
(6,447)     
(6,447)     

—  
(12,419) 
(12,419) 

As of September 30, 

2018 

2017 

76 

  
 
  
  
  
  
  
    
    
  
  
      
        
        
  
  
      
        
        
  
  
  
  
  
  
  
  
  
  
    
  
    
    
    
    
    
   
  
  
  
  
  
  
  
    
  
  
 
 
The tax effects of temporary differences that give rise to significant portions of deferred tax assets and deferred tax 

liabilities are as follows, dollars in thousands: 

Deferred tax assets 

Capital and financing lease obligations ............................................................   $ 
Goodwill ...........................................................................................................     
Leasehold incentives ........................................................................................     
Deferred rent .....................................................................................................     
Trademarks .......................................................................................................     
Accrued employee benefits ..............................................................................     
Deferred compensation .....................................................................................     
Other .................................................................................................................     
Gross deferred tax assets ...............................................................................     

Deferred tax liabilities 

Property and equipment ....................................................................................     
Leasehold improvements ..................................................................................     
Subleases ..........................................................................................................     
Other .................................................................................................................     
Gross deferred tax liabilities .........................................................................     
Net deferred tax liabilities .............................................................................   $ 

As of September 30, 

2018 

2017 

10,022      
955      
2,180      
2,706      
658      
642      
169      
339      
17,671      

(21,489)     
(2,407)     
(214)     
(8)     
(24,118)     
(6,447)     

12,670  
1,853  
3,484  
3,980  
1,021  
910  
468  
439  
24,825  

(33,127) 
(3,774) 
(343) 
—  
(37,244) 
(12,419) 

The Company believes that it is more likely than not that it will fully realize all deferred tax assets in the form of 

future deductions based on the nature of the deductible temporary differences and expected future taxable income. 

The Company utilized less than $0.1 million in tax effected state income tax carryforwards in the each of the years 

ended September 30, 2018 and 2017. 

The Company did not have any uncertain tax positions as of September 30, 2018 and 2017. 

The  Company  files  income  tax returns with federal, state  and  local  tax authorities. With  limited  exceptions,  the 
Company is no longer subject to federal income tax examinations for fiscal years 2015 and prior and is no longer subject to 
state and local income tax examinations for fiscal years 2013 and prior. 

15. Defined Contribution Plan 

The Company has a defined contribution retirement plan (the Retirement Plan) covering substantially all employees 
who meet certain eligibility requirements as to age and length of service. The Retirement Plan incorporates the salary deferral 
provisions of Section 401(k) of the Internal Revenue Code of 1986, as amended (the Code). Employees may defer up to the 
annual maximum limit prescribed by the Code. The Company, on a discretionary basis, may match up to 25% of participant 
contributions up to a maximum annual employer match of $2,500. During the year ended September 30, 2018, the Company 
accrued $0.6 million for matching contributions to be paid out during the year ending September 30, 2019.  During the year 
ended September 30, 2017, the Company funded contributions of $0.1 million through plan forfeitures. 

16. Segment Reporting 

The Company has one reporting segment, natural and organic retail stores. The Company’s revenues are derived 

from the sale of natural and organic products at its stores. All existing operations are domestic. 

77 

  
  
  
  
  
  
    
  
      
        
  
  
      
        
  
      
        
  
  
  
  
  
  
  
   
  
  
 
 
Sales from the Company’s natural and organic retail stores are derived from sales of the following products which 

are presented as a percentage of sales for the years ended September 30, 2018, 2017 and 2016 as follows: 

Grocery ............................................................................     
Dietary supplements .........................................................     
Body care, pet care and other ...........................................     

17. Commitments and Contingencies 

Self-Insurance 

2018 

As of September 30, 
2017 

2016 

68%     
21       
11       
100.0%     

67      
22      
11      
100.0      

67  
22  
11  
100.0  

The  Company  is  self-insured  for  certain  losses  relating  to  employee  medical  and  dental  benefits  and  workers 
compensation, subject to a stop loss policy. The self-insurance liability related to claims under the Company’s health benefit 
plans is determined based on analysis of actual claims. The amounts related to these claims are included as a component of 
payroll  and  employee-related  expenses  in  accrued  expenses.  Liabilities  associated  with  the  risks  that  are  retained  by  the 
Company  are  estimated,  in  part,  by  considering  historical  claims  experience,  demographic  factors  and  other  actuarial 
assumptions. While  the  Company  believes  that  its  assumptions  are  appropriate,  the estimated  accrual  for  these  liabilities 
could be significantly affected if future occurrences and claims materially differ from these assumptions and historical trends. 

Legal 

The Company is periodically involved in various legal proceedings that are incidental to the conduct of its business, 
including but not limited to employment discrimination claims, customer injury claims and investigations. When the potential 
liability from a matter can be estimated and the loss is considered probable, the Company records the estimated loss. Due to 
uncertainties  related  to  the  resolution  of  lawsuits,  investigations  and  claims,  the  ultimate  outcome  may  differ  from  the 
estimates. Although the Company cannot predict with certainty the ultimate resolution of any lawsuits, investigations and 
claims asserted against it, management does not believe any currently pending legal proceeding to which the Company is a 
party will have a material adverse effect on its business, prospects, financial condition, cash flows or results of operations. 

78 

  
  
  
  
  
  
     
    
  
  
    
  
  
  
  
  
   
 
 
18. Selected Quarterly Financial Data (Unaudited) 

The summarized unaudited quarterly financial data presented below reflect all adjustments, which in the opinion of 
management  are  of  a  normal  and  recurring  nature,  necessary  to  present  fairly  the  results  of  operations  for  the  periods 
presented. 

Summarized unaudited quarterly financial data for each fiscal year is as follows, dollars in thousands, except per 

share data: 

Fiscal Year Ended September 30, 2018 

Three months ended 

December 31, 
2017 

March 31, 
2018 

June 30, 
2018 

September 30, 
2018 

Net sales .................................................................    $ 
Cost of goods sold and occupancy costs ................      
Gross profit .....................................................      
Store expenses ........................................................      
Administrative expenses ........................................      
Pre-opening and relocation expenses .....................      
Operating income ............................................      
Interest expense, net ...............................................      
Income before income taxes ............................      
Benefit from (provision for) income taxes .............      
Net income ......................................................    $ 

202,480       
149,321       
53,159       
45,166       
5,257       
543       
2,193       
(1,089)     
1,104       
4,077       
5,181       

215,911        
157,630        
58,281        
46,480        
5,458        
697        
5,646        
(1,122)      
4,524        
(1,120)      
3,404        

213,130       
156,299       
56,831       
47,000       
5,630       
443       
3,758       
(1,170)     
2,588       
(597)     
1,991       

217,521  
160,219  
57,302  
48,095  
5,161  
590  
3,456  
(1,179) 
2,277  
(192) 
2,085  

Basic earnings per share .........................................    $ 
Diluted earnings per share ......................................      

0.23       
0.23       

0.15        
0.15        

0.09       
0.09       

0.10  
0.09  

Fiscal Year Ended September 30, 2017 

Three months ended 

December 31, 
2016 

March 31, 
2017 

June 30, 
2017 

September 30, 
2017 

Net sales .................................................................    $ 
Cost of goods sold and occupancy costs ................      
Gross profit .....................................................      
Store expenses ........................................................      
Administrative expenses ........................................      
Pre-opening and relocation expenses .....................      
Operating income ............................................      
Interest expense, net ...............................................      
Income before income taxes ............................      
Provision for income taxes .....................................      
Net income ......................................................    $ 

183,577       
131,424       
52,153       
41,843       
4,883       
1,261       
4,166       
(983)     
3,183      
(1,122)     
2,061       

192,203        
138,045        
54,158        
42,400        
4,959        
1,284        
5,515        
(879)      
4,636        
(1,640)      
2,996        

194,709       
141,928       
52,781       
45,028       
5,105       
970       
1,678       
(876)     
802       
(204)     
598       

198,541  
145,297  
53,244  
45,079  
5,142  
284  
2,739  
(1,055) 
1,684  
(448) 
1,236  

Basic earnings per share .........................................    $ 
Diluted earnings per share ......................................      

0.09       
0.09       

0.13        
0.13        

0.03       
0.03       

0.06  
0.06  

19. Subsequent Events 

On November 9, 2018, the Company closed its Tulsa-Central store, one of two Company stores located in Tulsa, 

Oklahoma. See Note 6 for further information. 

79 

  
  
  
  
  
  
  
     
     
     
  
  
        
          
          
          
  
  
  
  
  
  
     
     
     
  
  
        
          
          
          
  
  
  
  
  
  
  
 
 
Item 9.     Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A. Controls and Procedures. 

Internal Control Over Financial Reporting  

Management is responsible for establishing and maintaining adequate internal control over financial reporting, as 
defined  in  Rule  13a-15(f)  promulgated  under  the  Exchange  Act.  Internal  control  over  financial  reporting  is  designed  to 
provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  preparation  of  consolidated  financial 
statements  for  external  purposes  in  accordance  with  GAAP.  Our  internal  control  over  financial  reporting  includes  those 
policies and procedures that: 

●  pertain to the maintenance of records that, in a reasonable detail, accurately and fairly reflect the dispositions of

our transactions and assets; 

●  provide reasonable assurance that transactions are recorded as necessary to permit preparation of consolidated 
financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  our  receipts  and
expenditures are being made only in accordance with authorizations of our management and directors; and 
●  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisitions,  use  or
disposition of our assets that could have a material adverse effect on the consolidated financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

We have assessed the effectiveness of our internal control over financial reporting as of September 30, 2018 using 
the  criteria  described  in  Internal  Control  –  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission. Based on our assessment of the design and related testing of the internal control 
over financial reporting, management concluded that, as of September 30, 2018, we maintained effective internal control 
over financial reporting. 

Our independent registered public accounting firm, KPMG LLP, audited the effectiveness of our internal control 
over financial reporting. KPMG LLP’s attestation report is included in “Item 8. Financial Statements and Supplementary 
Data” of this Form 10-K. 

Changes in Internal Control over Financial Reporting  

There were no changes in our internal control over financial reporting during the quarter ended September 30, 2018 

that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

Evaluation of Disclosure Controls and Procedures  

Our management, with the participation of our principal executive officers and principal financial and accounting 
officer, evaluated the effectiveness of our disclosure controls and procedures pursuant to Rule 13a-15 under the Exchange 
Act as of the end of the period covered by this Form 10-K. The evaluation included certain internal control areas in which 
we  have  made  and  are  continuing  to  make  changes  to  improve  and  enhance  controls.  In  designing  and  evaluating  the 
disclosure controls and procedures, management recognized that any controls and procedures, no matter how well designed 
and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of 
disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required 
to apply its judgment in evaluating the benefits of possible controls and procedures relative to their costs. 

Based on that evaluation, our principal executive officers and principal financial and accounting officer concluded 

that our disclosure controls and procedures were effective at a reasonable assurance level as of September 30, 2018. 

Item 9B. Other Information. 

None. 

80 

  
  
  
  
  
  
   
   
  
  
  
  
  
  
  
  
  
  
  
Item 10. Directors, Executive Officers and Corporate Governance. 

PART III 

The information required by this item is incorporated herein by reference to the information provided under the 
headings “Executive Officers and Directors,” “Corporate Governance” and “Section 16(a) Beneficial Ownership Reporting 
Compliance” in our Definitive Proxy Statement on Schedule 14A for the 2019 Annual Meeting of Stockholders to be filed 
with the SEC within 120 days of September 30, 2018 (the “2019 Proxy Statement”). We have adopted a Code of Ethics that 
establishes  the  standards  of  ethical  conduct  applicable  to  all  of  our  directors,  officers,  including  our  principal  executive, 
financial and accounting officers, employees, consultants and contractors. Our Code of Ethics is publicly available on our 
website at www.naturalgrocers.com and we will post any amendments to, or waivers from, a provision of this Code of Ethics 
by posting such information on our website, at the address and location specified above. 

Item 11. Executive Compensation. 

The  information  required  by  this  item  is  incorporated  herein  by  reference  to  the  information  in  the  2019  Proxy 

Statement under the headings “Executive Compensation” and “Director Compensation.” 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The information required by this item concerning securities authorized for issuance under equity compensation plans 
and security ownership of certain beneficial owners and management is incorporated by reference to the information in the 
2019  Proxy  Statement  under  the  headings  “Securities  Authorized  for  Issuance  Under  Equity  Compensation  Plans”  and 
“Security Ownership of Certain Beneficial Owners and Management.” 

Item 13. Certain Relationships and Related Transactions, and Director Independence. 

The information required by this item concerning transactions with related persons and director independence is 
incorporated by reference to the information in the 2019 Proxy Statement under the headings “Certain Relationships and 
Related Party Transactions” and “Corporate Governance.” 

Item 14. Principal Accounting Fees and Services. 

The information required by this item is incorporated by reference to the information in the 2019 Proxy Statement 
under  the  heading  “Ratification  of  Independent  Registered  Public  Accounting  Firm—Principal  Accounting  Fees  and 
Services.” 

81 

  
  
  
  
  
  
  
  
  
  
  
  
 
 
Item 15. Exhibits and Financial Statement Schedules.  

PART IV 

1. 

2. 

Financial Statements: See Part II, Item 8 of this Form 10-K. 

Financial Statement Schedules: Schedules not listed above have been omitted because the information required to be
set forth therein is not applicable or is shown in the financial statements or notes herein. 

3. 

Exhibits: 

Exhibit 
Number 
3.1 
3.2 
4.1 
4.2 
4.3 
4.4 
10.1 

10.16 
10.17 

10.18 

10.19 

10.20 

10.21 

10.22 

10.23 

10.24 

10.25 

10.26 

10.27 

10.28 

10.29 

10.30 

10.31 

10.32 

EXHIBIT INDEX 

Description 

  Amended and Restated Certificate of Incorporation 
  Amended and Restated Bylaws 
  Reference is made to Exhibits 3.1 and 3.2 
  Specimen Common Stock Certificate 
  Form of Notice of Grant of Stock Unit Award 
  Form of Registration Rights Agreement 

Second Amended and Restated Employment Agreement by and 
between Vitamin Cottage Natural Food Markets, Inc., Natural 
Grocers by Vitamin Cottage, Inc. and Sandra M. Buffa, dated June 
26, 2012* 

  Form of Omnibus Incentive Plan* 

Summary of Compensation Arrangements for Non-Employee 
Directors* 
Form of Indemnification Agreement* 

Shopping Center Lease by and between Chalet Properties, LLC and 
Vitamin Cottage Natural Food Markets, Inc., dated January 1, 2010   
Ground lease by and between 3801 East Second Avenue, LLC and 
Vitamin Cottage Natural Food Markets, Inc., dated March 1, 2001 
Commercial Lease by and between Chalet Properties, LLC and 
Vitamin Cottage Natural Food Markets, Inc., dated June 1, 2006 
Sublease by and between Chalet Properties, LLC and Vitamin 
Cottage Natural Food Markets, Inc., dated June 1, 2006 
Lease by and between Chalet Properties, LLC and Vitamin Cottage 
Natural Food Markets, Inc., dated September 1, 2011 
Lease by and between Chalet Properties, LLC and Boulder Vitamin 
Cottage Group, LLC, dated July 1, 2011 
Lease by and between Isely Family Land Trust, LLC and Vitamin 
Cottage Natural Food Markets, Inc., dated February 29, 2012 
Lease by and between Chalet Properties, Austin, LLC and Vitamin 
Cottage Natural Food Markets, Inc., dated February 29, 2012 
Building Lease by and between Chalet Properties, LLC and 
Vitamin Cottage Natural Food Markets, Inc., dated December 8, 
2010 
Distribution Agreement between United Natural Foods, Inc. and 
Vitamin Cottage Natural Food Markets, Inc., dated May 20, 2008#    
Addendum A to Distribution Agreement between United Natural 
Foods, Inc. and Vitamin Cottage Natural Food Markets, Inc., dated 
February 27, 2009# 
Agreement Addendum to Distribution Agreement between United 
Natural Foods, Inc. and Vitamin Cottage Natural Food Markets, 
Inc., dated March 10, 2012# 
Third Amendment to Distribution Agreement between United 
Natural Foods, Inc. and Vitamin Cottage Natural Food Markets, 
Inc., dated June 3, 2012# 
Form of Stockholders Agreement, by, between and among Natural 
Grocers by Vitamin Cottage, Inc. and the stockholders to be named 
therein 

82 

Form 
  Form S-1 
  Form S-1 

   File No. 
  333-182186    3.1 
  333-182186    3.2 

Exhibit 
Number     Filing Date 
  July 5, 2012 
  July 5, 2012 

  Form S-1 
  Form S-8 
  Form S-1 

  333-182186    4.2 
  333-182886    4.2 
  333-182186    4.3 

Form 10-Q 

001-35608 

10.1 

  Form S-1 
Form S-1 

  333-182186    10.16 
10.17 

333-182186 

Form S-1 

333-182186 

10.18 

Form S-1 

333-182186 

10.19 

Form S-1 

333-182186 

10.20 

Form S-1 

333-182186 

10.21 

Form S-1 

333-182186 

10.22 

Form S-1 

333-182186 

10.23 

Form S-1 

333-182186 

10.24 

Form S-1 

333-182186 

10.25 

Form S-1 

333-182186 

10.26 

Form S-1 

333-182186 

10.27 

Form S-1 

333-182186 

10.28 

Form S-1 

333-182186 

10.29 

Form S-1 

333-182186 

10.30 

Form S-1 

333-182186 

10.31 

  July 20, 2012 
  July 27, 2012 
  July 5, 2012 
January 29, 
2015 

  July 5, 2012 

June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 
June 29, 
2012 

June 29, 
2012 
June 29, 
2012 

June 29, 
2012 

June 29, 
2012 

Form S-1 

333-182186 

10.32 

July 12, 2012 

  
  
  
  
  
  
  
  
  
  
  
    
    
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
10.39 

10.40 

10.41 

10.42 

10.43 

10.44 

10.45 

10.46 

10.47 

10.48 

14 

21.1 

23.1 
31.1 

31.2 

31.3 

32.1 

101 

Credit Agreement dated as of January 28, 2016 by and among 
Vitamin Cottage Natural Food Markets, Inc., the Guarantors party 
thereto, the Lenders Party thereto and Bank of America, N.A., as 
Administrative Agent and L/C Issuer 
Security and Pledge Agreement dated as of January 28, 2016 by 
and among Vitamin Cottage Natural Food Markets, Inc., Natural 
Grocers by Vitamin Cottage, Inc., Vitamin Cottage Two Ltd. 
Liability Company, the other Obligors thereunder and Bank of 
America, N.A. 
Customer Distribution Agreement by and among United Natural 
Foods, Inc., Tony’s Fine Foods, Albert’s Organics and Vitamin 
Cottage Natural Food Markets, Inc. dated as of June 21, 2016# 
First Amendment to Credit Agreement dated as of May 10, 2016, 
by and among Vitamin Cottage Natural Food Markets, Inc., the 
Guarantors party thereto, the Lenders Party thereto and Bank of 
America, N.A., as Administrative Agent and L/C Issuer 
Incentive Compensation Program* 

Second Amendment to Credit Agreement dated as of September 6, 
2017, by and among Vitamin Cottage Natural Food Markets, Inc., 
the Guarantors party thereto, the Lenders Party thereto and Bank of 
America, N.A., as Administrative Agent, L/C Issuer and Swing 
Line Lender 
Autoborrow Agreement dated as of September 6, 2017, by and 
between Vitamin Cottage Natural Food Markets, Inc. and Bank of 
America, N.A. 
Employment offer letter to Todd Dissinger dated December 5, 2017 

Notice of Grant of Stock Unit Award to Todd Dissinger dated 
January 2, 2018 
Amendment dated as of May 25, 2018 to Customer Distribution 
Agreement dated as of June 21, 2016 by and among United Natural 
Foods, Inc., Tony’s Fine Foods, Albert’s Organics and Vitamin 
Cottage Natural Food Markets, Inc.# 
Code of Ethics 

List of subsidiaries 

  Consent of KPMG LLP 

Certification of Kemper Isely, a Principal Executive Officer 
Required Under Section 302(a) of the Sarbanes-Oxley Act of 2002    
Certification of Zephyr Isely, a Principal Executive Officer 
Required Under Section 302(a) of the Sarbanes-Oxley Act of 2002    
Certification of Todd Dissinger, Principal Financial Officer 
Required Under Section 302(a) of the Sarbanes-Oxley Act of 2002    
Certification of Principal Executive Officers and Principal Financial 
Officer Required Under 18 U.S.C. §1350, as adopted pursuant to 
Section 906 of the Sarbanes-Oxley Act of 2002† 

  — 
— 

— 

— 

— 

Form 10-Q 

001-35608 

10.39 

Form 10-Q 

001-35608 

10.40 

January 28, 
2016 

January 28, 
2016 

Form 10-Q 

001-35608 

10.41 

July 28, 2016 

Form 10-Q 

001-35608 

10.42 

July 28, 2016 

Form 10-Q 

001-35608 

10.43 

Form 10-K 

001-35608 

10.44 

Form 10-K 

001-35608 

10.45 

Form 10-Q 

001-35608 

10.46 

Form 10-Q 

001-35608 

10.47 

Form 10-Q 

001-35608 

10.48 

Form 10-K 

001-35608 

14 

Form 10-K 

001-35608 

21.1 

February 2, 
2017 
December 7, 
2017 

December 7, 
2017 

February 1, 
2018 
February 1, 
2018 
August 2, 
2018 

December 
13, 2012 
December 
13, 2012 

  — 
— 

— 

— 

— 

  — 
— 

— 

— 

— 

  — 
— 

— 

— 

— 

The following materials from Natural Grocers by Vitamin Cottage, Inc.’s Annual Report on Form 10-K for the year ended 
September  30,  2018,  formatted  in  XBRL (eXtensible  Business  Reporting  Language): (i)  Consolidated  Balance  Sheets,  (ii) 
Consolidated Statements of Income, (iii) Consolidated Statements of Cash Flows, (iv) Consolidated Statements of Changes in
Stockholders’ Equity, and (v) Notes to Consolidated Financial Statements. 

*  Indicates a management contract or compensatory plan or arrangement 

#  Confidential portions have been omitted pursuant to a request for confidential treatment. 

†  The certifications attached as Exhibit 32.1 that accompany this Annual Report on Form 10-K, are not deemed filed with the Securities 
and Exchange Commission and are not to be incorporated by reference into any filing of Natural Grocers by Vitamin Cottage, Inc. under 
the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this 
Form 10-K, irrespective of any general incorporation language contained in such filing. 

83 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on December 6, 2018. 

SIGNATURES 

Natural Grocers by Vitamin Cottage, Inc. 

By: 

/s/ KEMPER ISELY 
Kemper Isely, 
Its Co-President 

Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  report  has  been  signed  below  by  the 

following persons in the capacities and on the dates indicated. 

Name 

Title 

Date 

/s/ KEMPER ISELY 
Kemper Isely 

   (Principal Executive Officer, Co-President, 
   Director) 

December 6, 2018

/s/ ZEPHYR ISELY 
Zephyr Isely 

   (Principal Executive Officer, Co-President, 
   Director) 

December 6, 2018

/s/ TODD DISSINGER 
Todd Dissinger 

   (Principal Financial and Accounting Officer, 
   Chief Financial Officer) 

December 6, 2018

/s/ ELIZABETH ISELY 
Elizabeth Isely 

   Director 

/s/ HEATHER ISELY 
Heather Isely 

   Director 

/s/ MICHAEL CAMPBELL 
Michael Campbell 

   Director 

/s/ EDWARD CERKOVNIK 
Edward Cerkovnik 

   Director 

/s/ RICHARD HALLÉ 
Richard Hallé 

   Director 

84 

December 6, 2018

December 6, 2018

December 6, 2018

December 6, 2018

December 6, 2018

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
  
     
     
     
  
  
     
     
  
     
     
     
  
  
     
     
  
     
     
     
  
  
     
     
  
     
     
     
     
  
  
     
     
  
     
     
     
     
  
  
     
     
  
     
     
     
     
  
  
     
     
  
     
     
     
     
  
  
     
     
  
     
     
     
     
  
  
 
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WE ONLY SELL

100% 

ORGANIC 
PRODUCE

BOARD OF DIRECTORS

KEMPER ISELY  Chairman of the Board

HEATHER ISELY  Corporate Secretary 

  Chair of the Compensation Committee

 MICHAEL T. CAMPBELL  Chair of the Audit Committee

 EDWARD CERKOVNIK

RICHARD HALLÉ

ELIZABETH ISELY

ZEPHYR ISELY

EXECUTIVE OFFICERS

KEMPER ISELY  Co-President

ZEPHYR ISELY  Co-President

ELIZABETH ISELY  Executive Vice President

HEATHER ISELY  Executive Vice President

TODD DISSINGER  Chief Financial Officer

 
 
 
 
 
 
 
 
 
 
 
ORDERING FINANCIAL STATEMENTS

A copy of our 2018 Annual Report and Form 10-K may be obtained  
by written, phone or email requests to:
Mail: 

Investor Relations
Natural Grocers by Vitamin Cottage, Inc.
12612 West Alameda Parkway
Lakewood, Colorado 80228

Email: IR@NaturalGrocers.com
Phone: 303-986-4600

ANNUAL MEETING

March 6, 2019
1:00 p.m. Mountain Time 
Natural Grocers by Vitamin Cottage, Inc. 
Home Office Auditorium
12612 West Alameda Parkway
Lakewood, Colorado 80228

TRANSFER AGENT AND REGISTRAR

Information about stock certificates, address changes, ownership transfers or other stock 
matters can be obtained from American Stock Transfer & Trust Company, LLC via:
Mail:  American Stock Transfer & Trust Company

6201 15th Avenue,
Brooklyn, NY 11219
Email:  info@amstock.com
Phone: 1-800-937-5449
Hearing Impaired (TTY): 1-866-703-9077 or 718-921-8386
Web:  www.amstock.com

INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

KPMG LLP

TRADING INFORMATION

The common stock of Natural Grocers by Vitamin Cottage, Inc.  
is traded on the New York Stock Exchange (symbol: NGVC).

 
 
 
 
 
 
INDUSTRY-LEADING QUALITY STANDARDS

NUTRITIONAL EDUCATION
ALWAYS AFFORDABLESM PRICING