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Peoples Financial Services Corp.ANNUAL REPORT 2014NBT Bancorp Annual Report 2014 financial highlights (dollar amounts in thousands except share and per share data) FOR THE YEAR 2014 2013 Corporate Headquarters NBT Bancorp Inc. 52 South Broad Street Norwich, N.Y. 13815 607.337.6416 Company Profile › Financial holding company › Incorporated in 1986 in the state of Delaware › Primarily operates through NBT Bank, N.A. and two financial services companies › NBT Bank, N.A. offers personal banking, asset management and business services through over 155 locations in six states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire and Maine. › EPIC Advisors, Inc., based in Rochester, N.Y., is a full-service 401(k) plan recordkeeping firm. › NBT-Mang Insurance Agency, based in Norwich, N.Y., is a full-service insurance agency. 2 CORE PERFORMANCE* Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Diluted earnings per common share . . . . . . $ Return on average assets . . . . . . . . . . . . . . . . . . Return on average tangible equity . . . . . . . . PERFORMANCE Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Return on average assets . . . . . . . . . . . . . . . . . . Return on average tangible equity . . . . . . . . Net interest margin . . . . . . . . . . . . . . . . . . . . . . . PER COMMON SHARE DATA Basic earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Diluted earnings . . . . . . . . . . . . . . . . . . . . . . . . . . $ Cash dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Dividend yield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . At December 31 75,812 1.71 0.98% 14.03% 75,074 0.97% 13.90% 3.61% $ $ $ 1.71 1.69 0.84 3.20% $ $ 69,857 1.65 0.96% 14.76% $ 61,747 0.85% 13.11% 3.66% 1.47 1.46 0.81 3.13% BALANCE SHEET DATA Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 7,797,926 Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5,595,271 Allowance for loan losses . . . . . . . . . . . . . . . . . $ 66,359 Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,299,605 Total shareholders’ equity . . . . . . . . . . . . . . . . . . $ 864,181 $ 7,652,175 $ 5,406,795 $ 69,434 $ 5,890,224 $ 816,569 ASSET QUALITY Nonperforming loans . . . . . . . . . . . . . . . . . . . . . $ Nonperforming assets . . . . . . . . . . . . . . . . . . . . $ Nonperforming loans to total loans . . . . . . . 46,015 49,979 0.82% $ $ 53,702 56,606 0.99% CAPITAL 12.32% Tier 1 capital ratio . . . . . . . . . . . . . . . . . . . . . . . . . 13.50% Total risk-based capital ratio . . . . . . . . . . . . . . . 19.69 Book value per share . . . . . . . . . . . . . . . . . . . . . . $ 13.22 Tangible book value per share . . . . . . . . . . . . $ 26.27 Closing stock price . . . . . . . . . . . . . . . . . . . . . . . . $ Ending shares outstanding . . . . . . . . . . . . . . . . 43,896,454 Market capitalization . . . . . . . . . . . . . . . . . . . . . . $ 1,153,160 11.74% 12.99% 18.77 $ 12.09 $ $ 25.90 43,513,050 $ 1,126,988 ASSETS UNDER MANAGEMENT Assets managed in a fiduciary capacity . . . . $ 4,866,548 $ 4,576,541 * Excludes merger-related expenses, gains on sales of securities, reorganization expenses and other non-core items. A reconciliation of core results with GAAP results and analysis regarding why these measures provide useful information about our results are included in Item 7 of the 2014 Form 10-K. NBT BANCORPNET INCOME 2 1 8 , 5 7 7 $ 5 8 , 9 6 $ 4 0 4 , 7 5 $ 1 0 9 , 7 5 $ 1 0 8 , 4 5 $ 2010 2011 2012 CORE 2013 CORE 2014 CORE RETURN ON AVERAGE TANGIBLE EQUITY % 4 1 . 5 1 % 5 7 . 4 1 % 6 7 . 4 1 % 0 2 . 4 1 % 3 0 . 4 1 $75,000 $65,000 $55,000 $45,000 $35,000 16.00% 12.00% 8.00% 4.00% 0.00% DILUTED EARNINGS PER SHARE 1 7 . 1 $ 6 6 . 1 $ 1 7 . 1 $ 3 6 . 1 $ 5 6 . 1 $ RETURN ON AVERAGE ASSETS % 5 0 . 1 % 6 0 . 1 % 6 9 . 0 % 8 9 . 0 % 3 9 . 0 1.20% 0.80% 0.40% 0.00% 2010 2011 2012 CORE 2013 CORE 2014 CORE 2010 2011 2012 CORE 2013 CORE 2014 CORE NET INTEREST INCOME NONINTEREST INCOME* 8 7 8 , 1 5 2 $ 9 7 0 , 8 3 2 $ 8 2 5 , 2 0 2 $ 6 7 2 , 0 0 2 $ 3 0 2 , 4 0 2 $ 4 3 5 , 6 0 1 $ 9 8 7 , 1 0 1 $ 8 2 7 , 6 8 $ 4 1 6 , 0 8 $ 1 6 1 , 0 8 $ $110,000 $100,000 $90,000 $80,000 $70,000 $60,000 $1.75 $1.50 $1.25 $1.00 $0.75 $0.50 $250,000 $225,000 $200,000 $175,000 $150,000 2010 2011 2012 CORE 2013 CORE 2014 CORE 2010 2011 2012 2013 2014 2010 2011 2012 2013 2014 NET CHARGE-OFFS TO AVERAGE LOANS TOTAL NONPERFORMING LOANS TO TOTAL LOANS 0.80% 0.60% % 9 6 . 0 0.40% 0.20% 0.00% % 6 5 . 0 % 5 5 . 0 % 4 4 . 0 % 1 4 . 0 % 4 2 . 1 % 9 0 . 1 % 8 9 . 0 % 9 9 . 0 % 2 8 . 0 1.25% 1.00% 0.75% 0.50% 0.25% 0.00% 2010 2011 2012 2013 2014 2010 2011 2012 2013 2014 Dollar amounts in thousands except per share data Prior to 2012, core performance approximated reported performance. * Shown excluding net securities gains and the gain on sale of an equity investment in 2014 3 2014 ANNUAL REPORT to our shareholders Fellow Shareholders, We added another remarkable chapter to your company’s ever- evolving story in 2014, a story that’s been nearly 160 years in the making. A story that is as much about staying true to our community focus and corporate values, as it is about change. $75.8 MILLION Core Net Income 2014 From a performance standpoint, NBT Bancorp Inc. (NBT) set a new earnings record for the second consecutive year, generating $75.8 million in core net income for the 12 months ended December 31, 2014, up 8.5% from $69.9 million for 2013. Core diluted earnings per share for 2014 was $1.71—our second highest ever—up from $1.65 for the prior year. And as we extended this upward earnings trajectory, asset quality improved and our growth strategies continued to flourish all across the company. Our most visible growth initiative has been our expansion into New England. It’s also a prime example of our willingness and ability to change, paired with the discipline to keep our community commitment the same—no matter where we take the company. Not so long ago, New England wasn’t even on our radar. Now, just five years after entering the market, NBT has 16 locations in four states, nearly 100 employees and over $700 million in loans. In 2014 alone, we added a sixth office in Massachusetts (our second in Pittsfield), a fourth in Vermont (Rutland), and also established a presence in Maine with a new regional headquarters in Portland. 4 We embraced change—four new states in five years—and we did it our way: through acquisition and organic growth in vibrant markets with an appetite for our locally focused, customer- centric style of community banking. We believe this approach underlies our success in New England, and we see tremendous upside potential there as we continue to build strong teams of local bankers. Wealth Management was another highlight in 2014 with total revenue up 14% over the prior year driven by gains in brokerage, investment and retirement plan income. Successful cross selling to existing bank and insurance customers was facilitated by a mutual referral program. We expect that cooperative effort will strengthen and continue to produce positive results for Wealth Management. Commercial Banking ended 2014 with loans up 4% and deposits up 14% over the prior year. Here again, the underlying story harkens back to those values that compel us to engage and improve the communities we serve. And in the case of Commercial Banking, they literally have been transformational. NBT provides tens of millions of dollars in financing to help make game-changing projects possible throughout our market areas. The projects featured below and others like them are transforming our communities by providing vital services, creating jobs, revitalizing downtowns and re-energizing rural areas. • Affordable housing in Norwich, New York ($5.5 million) • A Ronald McDonald House in Syracuse, New York ($7.7 million) • An urgent care center in Clifton Park, New York ($9 million) • A retirement home in Pittsfield, Massachusetts ($14 million) • An office building in St. Albans, Vermont ($13 million) If ever there was an intersection between our values as community bankers and our disposition as agents of change, this is truly it. NBT also continued its leadership role in Small Business Administration lending, finishing 2014 as the top large community lender in the Syracuse District for the fourth consecutive year. We provided dozens of upstate New York businesses with SBA financing worth a total of $10 million. NBT BANCORP2014 SELF-SERVICE CUSTOMER TRANSACTIONS 16,000 32,000 24,000 2 9 3 , 0 3 When it comes to change, nowhere is it more prevalent than with technology. From digital branches with updated floor plans and new self-service options, to more versatile ATMs and enhanced mobile banking, last year we continued rolling out new means for customers to manage their money from wherever they are, however they want to, whenever they need to. Our investments in technology are paying off as the number of online and mobile transactions continue to trend higher. This not only satisfies customer needs and preferences, it makes our business more efficient. 1 0 8 , 4 5 $ 3 4 3 , 2 1 1 1 9 , 7 8 5 0 , 3 8,000 2Q 3Q 1Q 4Q 0 Technology is making NBT more efficient in other ways, too. Ongoing efforts by teams throughout the company identified opportunities to cut expenses by streamlining certain processes, reducing the need for couriers and eliminating unnecessary reports. There is more to do, and this work will naturally continue. Our record core earnings for 2014 reflect the first full year of benefits from the acquisition of Alliance Financial Corporation, completed in March 2013. The acquisition of this like-minded community bank in central New York was a perfect fit for NBT, and we’re pleased to recognize its contribution to our solid performance. We always strive to manage the company strategically to produce long-term value for our shareholders. Such was the case in 2014, when we leveraged a one-time gain from the sale of our equity interest in Springstone Financial to restructure our long-term borrowings and lowered the cost of the restructured long-term debt by approximately 200 basis points. As planned, all of our Pennstar Bank branches in Pennsylvania and the Mang Insurance Agency were united under the NBT brand in 2014. This makes our locations easier to recognize, makes us more efficient and helps customers identify NBT with the full range of products and services offered by our increasingly diverse company. Moving forward, we know that talented, dedicated employees will continue to be our primary competitive advantage. Accordingly, we remain focused on recruiting, retaining and supporting the very best people. They are the ones who will write the next chapters in our story and execute on the plans so vital to our success. Our employees must also shoulder much of the responsibility for ensuring that NBT remains in compliance with evolving banking regulations and consumer protection laws. We manage this crucial task proactively by designing procedures, policies and products with compliance top of mind. The Bank of Norwich, which would ultimately become NBT, opened for business in a small storefront on July 15, 1856. It started out with $125,000 in capital. At the end of 2014, NBT closed its books with $864,000,000 in equity, $1 billion in market capitalization and $7.8 billion in assets. That alone is quite a story. How then does a bank preparing for the milestone of $10 billion in assets, with over 155 locations in six states, get to call itself a “community” bank? It’s those enduring community and corporate values that guide the personal way we go about our business—always seeking to put the customer first. enduring community and corporate values We can’t stop the world or our industry from changing. We can only carefully measure how we adapt to those changes based on the principles that have brought us success. And in that endeavor, we thank you for your support. Martin A. Dietrich President and Chief Executive Officer Daryl R. Forsythe Chairman of the Board 5 2014 ANNUAL REPORTNBT Bancorp leadership board listings Executive Management Team NBT Bancorp Inc. NBT Bank, N.A. Daryl R. Forsythe, Chairman Martin A. Dietrich, President and CEO Richard Chojnowski Patricia T. Civil Timothy E. Delaney James H. Douglas John C. Mitchell Michael M. Murphy Joseph A. Santangelo Lowell A. Seifter, Esq. Paul M. Solomon Robert A. Wadsworth Jack H. Webb Martin A. Dietrich President and Chief Executive Officer Michael J. Chewens Senior Executive Vice President and Chief Financial Officer Howard L. Atkinson Executive Vice President, Strategic Operations Timothy L. Brenner Executive Vice President and President of Wealth Management Jeffrey M. Levy Executive Vice President and President of Commercial Banking F. Sheldon Prentice Executive Vice President, General Counsel and Corporate Secretary David E. Raven Executive Vice President, President of Retail Banking and President of Pennsylvania Catherine M. Scarlett Executive Vice President and Chief Human Resources Officer Joseph R. Stagliano Executive Vice President and Chief Information Officer Jack H. Webb Executive Vice President, Strategic Support Additional information regarding our Executive Management Team and the NBT Bancorp Board of Directors can be found in the proxy statement for our 2015 Annual Meeting of Shareholders. NASDAQ SYMBOL NBTB 6 Daryl R. Forsythe, Chairman Martin A. Dietrich, President and CEO Richard Chojnowski Patricia T. Civil Timothy E. Delaney Donald H. Dew James H. Douglas Brian K. Hanaburgh Andrew S. Kowalczyk III, Esq. Susan H. Kwiatek Thomas G. Mazzotta, Esq. John C. Mitchell Michael M. Murphy V. Daniel Robinson II Matthew J. Salanger Joseph A. Santangelo Lowell A. Seifter, Esq. Paul M. Solomon Russell B. Strait Robert A. Wadsworth Jack H. Webb Honorary Directors Carl Barbic J. Peter Chaplin Peter B. Gregory, DDS Paul D. Horger, Esq. Janet H. Ingraham Andrew S. Kowalczyk Jr., Esq. Van Ness D. Robinson Paul O. Stillman J.K. Weinman NBT BANCORPshareholder information Annual Meeting Shareholder Relations Tuesday, May 5, 2015, 10:00 a.m. DoubleTree by Hilton Hotel 225 Water Street Binghamton, N.Y. 13901 607.722.7575 Financial Reports and Releases Copies of the company’s annual report to the Securities and Exchange Commission on Form 10-K, quarterly reports on Form 10-Q and news releases may be obtained without charge by visiting our website at www.nbtbancorp.com or by writing to Chief Financial Officer Michael J. Chewens at the corporate headquarters address provided on the back cover. Information regarding NBT Bancorp, our dividend reinvestment and stock repurchase plan, and direct deposit of dividends can be found on our website at www.nbtbancorp.com. Those seeking additional information should contact Shareholder Relations by phone at 800.NBT.BANK (800.628.2265), Option 7, or by mail in the care of NBT Bank at 20 Mohawk Street, Canajoharie, N.Y. 13317. Stock Traded on: NASDAQ Global Select Market Symbol: NBTB Stock Transfer and Registrar Agent NBT Bank 20 Mohawk Street Canajoharie, N.Y. 13317 800.NBT.BANK (800.628.2265), Option 7 Independent Auditors KPMG LLP 515 Broadway Albany, N.Y. 12207 NEW YORK PENNSYLVANIA MAINE VERMONT NEW HAMPSHIRE MASSACHUSETTS NBT Bank NBT-Mang Insurance Agency NBT Bank and NBT-Mang Insurance Agency EPIC Advisors 7 2014 ANNUAL REPORT52 South Broad Street | Norwich, N.Y. 13815 | www.nbtbancorp.com www.nbtbank.com www.nbtmang.com www.epic1st.com
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