Quarterlytics / Financial Services / Banks - Regional / NBT Bancorp

NBT Bancorp

nbtb · NASDAQ Financial Services
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Ticker nbtb
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2023 Annual Report · NBT Bancorp
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financial highlights

(In thousands, except per share data)

leadership

FOR THE YEAR 

2023 

2022

Executive Management Team 

OPERATING PERFORMANCE*

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$144,747 

$153,618

Diluted earnings . . . . . . . . . . . . . . . . . . . . . . . . 

$3.23  

 $3.56

PERFORMANCE

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$118,782 

$151,995

Return on average assets . . . . . . . . . . . . . . . 

Return on average tangible equity . . . . . . 

Net interest margin . . . . . . . . . . . . . . . . . . . . . 

0.95% 

13.02% 

3.29% 

1.29%

16.89%

3.34%

PER COMMON SHARE DATA

Diluted earnings . . . . . . . . . . . . . . . . . . . . . . . . 

Cash dividends . . . . . . . . . . . . . . . . . . . . . . . . . 

$2.65 

$1.24  

$3.52

 $1.16

Dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . 

2.96% 

2.67%

Tangible book value per share  . . . . . . . . . . 

$21.72  

$20.65

AT DECEMBER 31

BALANCE SHEET DATA

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $13,309,040 

$11,739,296

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$9,650,713 

$8,150,147

Allowance for loan losses . . . . . . . . . . . . . . . 

$114,400 

$100,800

Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $10,968,994 

$9,495,933

Total shareholders’ equity . . . . . . . . . . . . . . . 

$1,425,691 

$1,173,554

ASSET QUALITY  

Net charge-offs to average loans . . . . . . . . 

Nonperforming loans to total loans . . . . . . 

Nonperforming assets to total assets . . . . 

Allowance for loan losses to total loans . . 

0.19% 

0.39% 

0.28% 

1.19% 

0.11%

0.26%

0.18%

1.24%

John H. Watt, Jr.
President and CEO

Scott A. Kingsley
Executive Vice President  
and Chief Financial Officer

Richard J. Cantele, Jr.
Executive Vice President,  
Strategic Integration

M. Randolph Sparks
Executive Vice President,  
General Counsel, Chief Ethics Officer 
and Corporate Secretary

Amy Wiles
Executive Vice President,  
Chief Credit Officer and  
Chief Risk Officer 

Joseph R. Stagliano
Executive Vice President,  
President of Retail Community 
Banking and Chief Information Officer

Sarah A. Halliday
Executive Vice President and 
President of Commercial Banking

Shauna M. Hyle
Executive Vice President,  
Consumer Lending

Ruth H. Mahoney
Executive Vice President,  
President of Wealth Management  
and Regional President for the  
Capital District, North Country and 
Hudson Valley

EPIC Retirement Plan
Services
Manuel Marques, cpc, qpa, qka, 
qpfc, aif®
President

NBT Insurance Agency
Tucker H. Lounsbury, cic  
President 

Regional Presidents
Ruth H. Mahoney
Capital District, North Country 
and Hudson Valley

David A. Kavney
Central New York  
and Mohawk Valley

Jeffrey D. Lake
Greater Binghamton

Andreas A. Kapetanopoulos
Connecticut

Michael P. O’Reilly
Maine and New England

Justin L. Jennings
New Hampshire

Daniel P. Werme
Vermont and Massachusetts

NBTB

Nasdaq Global Select Market

shareholder information

CAPITAL

Common equity tier 1 capital ratio . . . . . . . 

Tier 1 capital ratio . . . . . . . . . . . . . . . . . . . . . . . 

Total risk-based capital ratio . . . . . . . . . . . . 

11.57% 

12.50% 

14.75% 

12.12%

13.19%

15.38%

Closing stock price . . . . . . . . . . . . . . . . . . . . . 

$41.91  

$43.42

Market capitalization . . . . . . . . . . . . . . . . . . . 

$1,974,376 

$1,860,887

Corporate Headquarters
NBT Bancorp Inc.
52 South Broad Street
Norwich, NY 13815
800.NBT.BANK

Independent Auditors
KPMG LLP
515 Broadway
Albany, NY 12207

Financial Reports  
and Releases
Copies of the Company’s annual 
report to the Securities and  
Exchange Commission on  
Form 10-K, quarterly reports on  
Form 10-Q, and news releases  
may be obtained without charge  
by visiting our website at  
www.nbtbancorp.com or by  
writing to the attention of our  
Chief Financial Officer at the 
corporate headquarters address.

*Operating Performance excludes acquisition expenses, acquisition-
related provision for credit losses, securities gains and (losses) and an 
impairment of a minority interest equity investment, net of tax.  
A reconciliation of operating results with GAAP results and information 
regarding why these measures provide useful information about our 
results is included in Item 7 in the 2023 Form 10-K.

www.nbtbancorp.com

Board of Directors

Martin A. Dietrich
Chairman of the Board

John H. Watt, Jr.
President and CEO

Johanna R. Ames
J. David Brown 
Richard J. Cantele, Jr.
Timothy E. Delaney
James H. Douglas
Heidi M. Hoeller
Andrew S. Kowalczyk lll, Esq.
V. Daniel Robinson ll
Matthew J. Salanger
Lowell A. Seifter, Esq.
Jack H. Webb

NBT Bank  
Honorary Directors
Richard Chojnowski
Patricia T. Civil 
Daryl R. Forsythe  
Paul D. Horger, Esq.  
Janet H. Ingraham  
John C. Mitchell
Van Ness D. Robinson 
Joseph A. Santangelo  
Paul M. Solomon  
Paul O. Stillman 
Robert A. Wadsworth

Additional information regarding  
our Executive Management Team  
and Board of Directors can be found 
in the proxy statement for our  
2024 Annual Meeting of Stockholders.

Operating Committee
The following NBT leaders serve on the Operating Committee with the 
Executive Management Team and Regional Presidents.

Annette L. Burns, SVP  
and Chief Accounting Officer

Leonard P. Chinski, SVP  
and Chief Audit Officer

Matthew K. Colgan, SVP and 
Regional Commercial Banking 
Manager, Pennsylvania

John M. Davies, SVP and  
Regional Executive, Hudson Valley 

Jeffrey S. Delepine II, SVP  
and Senior Director of  
Enterprise Risk Management

Kurt T. Edwards, SVP and  
Chief Consumer Credit Officer

Kenneth J. Entenmann, cfa®,  
SVP, Chief Investment Officer  
and Chief Economist

Dawn D. Gillette, SVP and  
Head of FinTech Partners  
and Specialty Lending

Amy S. Hurta, SVP and  
Senior Director of Operations

David Krupski, SVP and  
Commercial Chief of Staff

Investor Relations
Information regarding  
the Company, our dividend 
reinvestment and stock purchase 
plan, and direct deposit of  
dividends can be found on our 
website at www.nbtbancorp.com.  
Those seeking additional  
information may contact us  
by phone at 800.NBT.BANK 
(800.628.2265, Option 7) or  
by mail at the corporate  
headquarters address.

Tucker H. Lounsbury, cic,  
President, NBT Insurance Agency

Marc J. Monahan, SVP and  
Regional Executive, Glens Falls

Joseph M. Ondesko, SVP  
and Corporate Treasurer

Manuel S. Orta, SVP and  
Director of Business Development, 
Wealth Management

Karen A. Sastri, VP  
and Chief Diversity Officer 

Cynthia A. Smaniotto, SVP and  
Chief Human Resources Officer

Thomas M. Sutton, SVP and  
Director of Retail Banking

Jennifer R. Telesky, SVP and 
Regional Commercial Banking 
Manager, Southern Tier

Alfred V. Testa, SVP and Commercial 
Banking Executive, Capital Region 

Tara F. Trafton, SVP and  
Chief Commercial Credit Officer

Kimberly J. Twitchell, SVP and 
Senior Director of Affordable Housing

Stock Transfer and  
Registrar Agent
Equiniti Trust Company, LLC
55 Challenger Road, Floor 2
Ridgefield Park, NJ 07660
800.NBT.BANK  
(800.628.2265, Option 7)
www.equiniti.com
helpast@equiniti.com

2023

ANN UAL   RE PO RT

 
 
 
 
to our shareholders

Fellow Shareholders,

we operate under a traditional bank business model. We are well 

Chip Corridor Opportunities. NBT has identified significant 

In addition, the Company also announced the promotions 

NBT’s 2023 results reflect our consistent dedication to improving 

our traditional banking franchise while growing our diversified 

revenue sources. In a year characterized by unprecedented market 

volatility, we grew loans and deposits, maintained strong asset 

capitalized, and we have significant sources of liquidity, including a 

opportunities for long-term organic growth with announcements of 

of Joseph R. Stagliano, currently NBT’s President of Retail 

very granular and diverse deposit base. In addition, because of our 

transformational investments in semiconductor chip manufacturing 

Community Banking and Chief Information Officer, to the position 

diversified portfolio of loan customers, we are not overly sensitive 

to be made over the next decade and beyond in the core markets 

of President of NBT Bank, N.A., and Annette L. Burns, NBT’s Chief 

to unique niche market conditions or industries.

we serve. Multi-billion-dollar commitments have been announced 

Accounting Officer, to the role of Chief Financial Officer. These 

quality, improved our capital position, completed the high-value 

We maintained our focus on being responsive with real-time 

acquisition of Salisbury Bancorp, Inc., and continued to deliver  

feedback from our bankers and an agile process to address 

best-in-class service to our customers.

the needs of our customers as we navigated the volatility. Total 

along the chip corridor, including plans by Micron Technology, 

promotions are also effective in May.

Inc. to invest $100 billion in Onondaga County and IBM’s planned 

investment of $20 billion in the Hudson Valley.

As stewards of a publicly traded company, the Board was focused 

on ensuring the leadership transition takes place in a thoughtful 

We reported earnings per diluted share of $2.65 for the full year 

2023. Our 2023 operating net income results, which exclude certain 

acquisition-related and other one-time expenses, were $144.7 

million, or $3.23 per diluted share. We achieved loan growth of 4%, 

deposits increased in 2023 and were $10.97 billion at year-end 

Funds allocated under the CHIPS and Science Act of 2022 are 

and orderly manner. We are fortunate to have a tested and aligned 

with over 563,000 customer accounts and an average per account 

now being awarded. In February 2024, the U.S. Department of 

Executive Management Team with strong and experienced leaders 

balance of $19,500. Net interest income was up $16 million or  

Commerce announced $1.5 billion in planned direct funding for 

like Scott, Joe and Annette, who are poised to assume these top 

4% from the prior year, despite the challenging environment.

GlobalFoundries in the Capital District that will allow for expansion 

leadership roles. We are confident that the upcoming transition will 

excluding acquired loans. At year-end, our well-diversified, total 

Non-interest income generation continues to be a core strength, 

loan portfolio reached $9.65 billion and was comprised of 52% 

and in 2023 it made up 29% of our total revenue, excluding net 

commercial relationships and 48% consumer loans. Asset quality 

securities gains and losses. Total revenue for our Wealth and 

and new manufacturing capability to securely produce more 

be successful and that it will provide important continuity for NBT.

essential chips. We anticipate more awards to companies in  

the markets we serve this year.

May will also bring the retirement of James H. Douglas from our 

Board of Directors. The former Governor of Vermont, Jim has 

remained strong attributed to disciplined underwriting and our 

Insurance businesses increased 5.0% to over $50 million. Our 

We are active in assisting our customers and communities as 

relationship-focused bankers.

Retirement Plan Administration business grew organically, and 

this historic growth opportunity comes to fruition. As we work 

that growth was complemented by a strategic acquisition in July. 

to generate awareness, share information, finance housing and 

Pursuing the vision of “Helping America Retire,” this business 

provide banking services to businesses in the chip manufacturing 

now administers 8,500 plans and supports 375,000 participants 

ecosystem, we are also supporting workforce development. 

nationwide. 

Salisbury
Acquisition 

+13 BRANCHES

+$1.2 BILLION IN LOANS

+$1.3 BILLION IN DEPOSITS

In 2023, we funded a full-time career advisor position for On 

Point for College to help students in Central New York and the 

Mohawk Valley to earn the skills needed for successful careers 

in microchip manufacturing. This investment in the future helps 

11
Consecutive  
Years 
ANNUAL DIVIDEND 

to address the anticipated skilled labor shortage and positions 

INCREASES

people in the communities we serve to benefit from the developing 

semiconductor industry.

Acquisition Success. We expanded NBT’s footprint, customer 

Succession Transition. At the beginning of this year, we made 

growth. We will optimize the experience of our customers and 

base and team through the merger and integration of Salisbury 

an important announcement about the future leadership of 

employees and build on our rich culture. We will do all these things 

Bancorp, Inc. in August 2023. We added 135 new team members, 

NBT. Effective May 21, 2024, John Watt will step down as NBT’s 

from our position of strength as a well capitalized company with 

13 branches, $1.2 billion in loans, $1.3 billion in deposits, and a well-

President and Chief Executive Officer. He will continue to serve 

strong liquidity.

of business, we will continue to pursue our strategies for organic 

served as a Director since 2011. We 

have greatly appreciated his wise 

counsel and guidance as our Lead 

Director and wish him the very best.

Long-Term Value. We marked 11 

consecutive years of annual dividend 

increases in 2023. This is a testament 

to our focus on continuing to provide 

consistent and favorable long-term 

returns to our shareholders. Across 

our banking footprint and all lines 

The rate environment in 2023 was 

volatile by any standard. Four additional 

rate increases by the Federal Reserve 

Bank over the course of the year and the 

“crisis of confidence” driven by the failure 

of three monoline mid-size regional 

banks early in the year contributed to 

this situation. At NBT, we affirmed for 

our customers and communities that 

Well 
Diversified 
LOAN PORTFOLIO

2024 annual meeting
Tuesday, May 21, 2024  |  10:00 a.m. ET

www.virtualshareholdermeeting.com/NBTB2024

Forward-Looking Statements

This letter contains statements that constitute forward-looking 

statements within the meaning of the Private Securities Litigation 

Reform Act of 1995 and are subject to a number of risks and 

uncertainties. Such statements are not guarantees of future 

performance and actual results may differ materially from any 

established wealth management business with $1.2 billion in assets 

under administration. The acquisition also brought Richard J. 

Cantele, Jr., the Chief Executive Officer of Salisbury, onto our  

team and our Board of Directors.

Our joint integration teams demonstrated their dedication, 

expertise and thoughtfulness in making this a smooth transition  

for our new customers and communities. As a result of their 

forward-looking statements contained in this letter. For a discussion 

efforts, this acquisition has added attractive and complementary 

of the factors that might cause such differences, please refer to  

our filings with the Securities and Exchange Commission.

markets in northwest Connecticut, western Massachusetts and New 

York’s Hudson Valley to our service area. It has also advanced our 

New England growth strategy and extended our coverage of the 

semiconductor “chip corridor” in upstate New York.

NBT BANCORP INC.

Leadership 
Transition 
ENTHUSIASTICALLY 
AND UNANIMOUSLY 
APPROVED 
BY BOARD

announced in January, which provides 

Sincerely,

for the promotion of Scott A. Kingsley, 

our current Chief Financial Officer, to 

President and Chief Executive Officer 

of NBT. Scott is a director nominee 

John H. Watt, Jr. 

Martin A. Dietrich

and, if elected by the shareholders, will 

President and  

Chairman of the Board

join the Board in May.

Chief Executive Officer

“ 

I am deeply grateful for the opportunity 

to lead NBT and to work with the team 

I truly believe is the best in community 

banking. I am proud of the way we 

serve our customers and communities 

and how we have continued to create 

long-term value for our shareholders. 

The Board has been very supportive of 

our strategy, and I am also thankful for 

their guidance over the last 7 years.

– John H. Watt, Jr.

” 

company profile

• NBT Bancorp Inc. is a financial holding company 

incorporated in 1986 in the state of Delaware.

and two financial services companies.

• NBT Bank, N.A. offers personal banking, commercial 

banking and wealth management services through online 

and mobile channels and 154 locations in New York, 

Pennsylvania, Vermont, Massachusetts, New Hampshire,  

Maine and Connecticut.

• EPIC Retirement Plan Services is a national benefits 

administration firm based in Rochester, NY.

• NBT Insurance Agency is a full-service insurance  

agency based in Norwich, NY.

2023 ANNUAL REPORT

on the Board of Directors and be 

named Vice Chairman. The Board 

enthusiastically and unanimously 

approved the succession plan 

confidence in NBT.

We extend our thanks and deep appreciation to our shareholders, 

directors and our employees for your continued support and 

• The Company primarily operates through NBT Bank, N.A. 

to our shareholders

Fellow Shareholders,

we operate under a traditional bank business model. We are well 

Chip Corridor Opportunities. NBT has identified significant 

In addition, the Company also announced the promotions 

NBT’s 2023 results reflect our consistent dedication to improving 

our traditional banking franchise while growing our diversified 

revenue sources. In a year characterized by unprecedented market 

volatility, we grew loans and deposits, maintained strong asset 

capitalized, and we have significant sources of liquidity, including a 

opportunities for long-term organic growth with announcements of 

of Joseph R. Stagliano, currently NBT’s President of Retail 

very granular and diverse deposit base. In addition, because of our 

transformational investments in semiconductor chip manufacturing 

Community Banking and Chief Information Officer, to the position 

diversified portfolio of loan customers, we are not overly sensitive 

to be made over the next decade and beyond in the core markets 

of President of NBT Bank, N.A., and Annette L. Burns, NBT’s Chief 

to unique niche market conditions or industries.

we serve. Multi-billion-dollar commitments have been announced 

Accounting Officer, to the role of Chief Financial Officer. These 

quality, improved our capital position, completed the high-value 

We maintained our focus on being responsive with real-time 

acquisition of Salisbury Bancorp, Inc., and continued to deliver  

feedback from our bankers and an agile process to address 

best-in-class service to our customers.

the needs of our customers as we navigated the volatility. Total 

along the chip corridor, including plans by Micron Technology, 

promotions are also effective in May.

Inc. to invest $100 billion in Onondaga County and IBM’s planned 

investment of $20 billion in the Hudson Valley.

As stewards of a publicly traded company, the Board was focused 

on ensuring the leadership transition takes place in a thoughtful 

We reported earnings per diluted share of $2.65 for the full year 

2023. Our 2023 operating net income results, which exclude certain 

acquisition-related and other one-time expenses, were $144.7 

million, or $3.23 per diluted share. We achieved loan growth of 4%, 

deposits increased in 2023 and were $10.97 billion at year-end 

Funds allocated under the CHIPS and Science Act of 2022 are 

and orderly manner. We are fortunate to have a tested and aligned 

with over 563,000 customer accounts and an average per account 

now being awarded. In February 2024, the U.S. Department of 

Executive Management Team with strong and experienced leaders 

balance of $19,500. Net interest income was up $16 million or  

Commerce announced $1.5 billion in planned direct funding for 

like Scott, Joe and Annette, who are poised to assume these top 

4% from the prior year, despite the challenging environment.

GlobalFoundries in the Capital District that will allow for expansion 

leadership roles. We are confident that the upcoming transition will 

excluding acquired loans. At year-end, our well-diversified, total 

Non-interest income generation continues to be a core strength, 

loan portfolio reached $9.65 billion and was comprised of 52% 

and in 2023 it made up 29% of our total revenue, excluding net 

commercial relationships and 48% consumer loans. Asset quality 

securities gains and losses. Total revenue for our Wealth and 

and new manufacturing capability to securely produce more 

be successful and that it will provide important continuity for NBT.

essential chips. We anticipate more awards to companies in  

the markets we serve this year.

May will also bring the retirement of James H. Douglas from our 

Board of Directors. The former Governor of Vermont, Jim has 

remained strong attributed to disciplined underwriting and our 

Insurance businesses increased 5.0% to over $50 million. Our 

We are active in assisting our customers and communities as 

relationship-focused bankers.

Retirement Plan Administration business grew organically, and 

this historic growth opportunity comes to fruition. As we work 

that growth was complemented by a strategic acquisition in July. 

to generate awareness, share information, finance housing and 

Pursuing the vision of “Helping America Retire,” this business 

provide banking services to businesses in the chip manufacturing 

now administers 8,500 plans and supports 375,000 participants 

ecosystem, we are also supporting workforce development. 

nationwide. 

Salisbury
Acquisition 

+13 BRANCHES

+$1.2 BILLION IN LOANS

+$1.3 BILLION IN DEPOSITS

In 2023, we funded a full-time career advisor position for On 

Point for College to help students in Central New York and the 

Mohawk Valley to earn the skills needed for successful careers 

in microchip manufacturing. This investment in the future helps 

11
Consecutive  
Years 
ANNUAL DIVIDEND 

to address the anticipated skilled labor shortage and positions 

INCREASES

people in the communities we serve to benefit from the developing 

semiconductor industry.

Acquisition Success. We expanded NBT’s footprint, customer 

Succession Transition. At the beginning of this year, we made 

growth. We will optimize the experience of our customers and 

base and team through the merger and integration of Salisbury 

an important announcement about the future leadership of 

employees and build on our rich culture. We will do all these things 

Bancorp, Inc. in August 2023. We added 135 new team members, 

NBT. Effective May 21, 2024, John Watt will step down as NBT’s 

from our position of strength as a well capitalized company with 

13 branches, $1.2 billion in loans, $1.3 billion in deposits, and a well-

President and Chief Executive Officer. He will continue to serve 

strong liquidity.

of business, we will continue to pursue our strategies for organic 

served as a Director since 2011. We 

have greatly appreciated his wise 

counsel and guidance as our Lead 

Director and wish him the very best.

Long-Term Value. We marked 11 

consecutive years of annual dividend 

increases in 2023. This is a testament 

to our focus on continuing to provide 

consistent and favorable long-term 

returns to our shareholders. Across 

our banking footprint and all lines 

The rate environment in 2023 was 

volatile by any standard. Four additional 

rate increases by the Federal Reserve 

Bank over the course of the year and the 

“crisis of confidence” driven by the failure 

of three monoline mid-size regional 

banks early in the year contributed to 

this situation. At NBT, we affirmed for 

our customers and communities that 

Well 
Diversified 
LOAN PORTFOLIO

2024 annual meeting
Tuesday, May 21, 2024  |  10:00 a.m. ET

www.virtualshareholdermeeting.com/NBTB2024

Forward-Looking Statements

This letter contains statements that constitute forward-looking 

statements within the meaning of the Private Securities Litigation 

Reform Act of 1995 and are subject to a number of risks and 

uncertainties. Such statements are not guarantees of future 

performance and actual results may differ materially from any 

established wealth management business with $1.2 billion in assets 

under administration. The acquisition also brought Richard J. 

Cantele, Jr., the Chief Executive Officer of Salisbury, onto our  

team and our Board of Directors.

Our joint integration teams demonstrated their dedication, 

expertise and thoughtfulness in making this a smooth transition  

for our new customers and communities. As a result of their 

forward-looking statements contained in this letter. For a discussion 

efforts, this acquisition has added attractive and complementary 

of the factors that might cause such differences, please refer to  

our filings with the Securities and Exchange Commission.

markets in northwest Connecticut, western Massachusetts and New 

York’s Hudson Valley to our service area. It has also advanced our 

New England growth strategy and extended our coverage of the 

semiconductor “chip corridor” in upstate New York.

NBT BANCORP INC.

Leadership 
Transition 
ENTHUSIASTICALLY 
AND UNANIMOUSLY 
APPROVED 
BY BOARD

announced in January, which provides 

Sincerely,

for the promotion of Scott A. Kingsley, 

our current Chief Financial Officer, to 

President and Chief Executive Officer 

of NBT. Scott is a director nominee 

John H. Watt, Jr. 

Martin A. Dietrich

and, if elected by the shareholders, will 

President and  

Chairman of the Board

join the Board in May.

Chief Executive Officer

“ 

I am deeply grateful for the opportunity 

to lead NBT and to work with the team 

I truly believe is the best in community 

banking. I am proud of the way we 

serve our customers and communities 

and how we have continued to create 

long-term value for our shareholders. 

The Board has been very supportive of 

our strategy, and I am also thankful for 

their guidance over the last 7 years.

– John H. Watt, Jr.

” 

company profile

• NBT Bancorp Inc. is a financial holding company 

incorporated in 1986 in the state of Delaware.

and two financial services companies.

• NBT Bank, N.A. offers personal banking, commercial 

banking and wealth management services through online 

and mobile channels and 154 locations in New York, 

Pennsylvania, Vermont, Massachusetts, New Hampshire,  

Maine and Connecticut.

• EPIC Retirement Plan Services is a national benefits 

administration firm based in Rochester, NY.

• NBT Insurance Agency is a full-service insurance  

agency based in Norwich, NY.

2023 ANNUAL REPORT

on the Board of Directors and be 

named Vice Chairman. The Board 

enthusiastically and unanimously 

approved the succession plan 

confidence in NBT.

We extend our thanks and deep appreciation to our shareholders, 

directors and our employees for your continued support and 

• The Company primarily operates through NBT Bank, N.A. 

financial highlights

(In thousands, except per share data)

FOR THE YEAR 

2023 

2022

OPERATING PERFORMANCE*

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$144,747 

$153,618

Diluted earnings . . . . . . . . . . . . . . . . . . . . . . . . 

$3.23  

 $3.56

PERFORMANCE

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$118,782 

$151,995

Return on average assets . . . . . . . . . . . . . . . 

Return on average tangible equity . . . . . . 

Net interest margin . . . . . . . . . . . . . . . . . . . . . 

0.95% 

13.02% 

3.29% 

1.29%

16.89%

3.34%

PER COMMON SHARE DATA

Diluted earnings . . . . . . . . . . . . . . . . . . . . . . . . 

Cash dividends . . . . . . . . . . . . . . . . . . . . . . . . . 

$2.65 

$1.24  

$3.52

 $1.16

Dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . 

2.96% 

2.67%

Tangible book value per share  . . . . . . . . . . 

$21.72  

$20.65

AT DECEMBER 31

BALANCE SHEET DATA

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $13,309,040 

$11,739,296

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$9,650,713 

$8,150,147

Allowance for loan losses . . . . . . . . . . . . . . . 

$114,400 

$100,800

Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $10,968,994 

$9,495,933

Total shareholders’ equity . . . . . . . . . . . . . . . 

$1,425,691 

$1,173,554

ASSET QUALITY  

Net charge-offs to average loans . . . . . . . . 

Nonperforming loans to total loans . . . . . . 

Nonperforming assets to total assets . . . . 

Allowance for loan losses to total loans . . 

CAPITAL

Common equity tier 1 capital ratio . . . . . . . 

Tier 1 capital ratio . . . . . . . . . . . . . . . . . . . . . . . 

Total risk-based capital ratio . . . . . . . . . . . . 

0.19% 

0.39% 

0.28% 

1.19% 

11.57% 

12.50% 

14.75% 

0.11%

0.26%

0.18%

1.24%

12.12%

13.19%

15.38%

Closing stock price . . . . . . . . . . . . . . . . . . . . . 

$41.91  

$43.42

Market capitalization . . . . . . . . . . . . . . . . . . . 

$1,974,376 

$1,860,887

*Operating Performance excludes acquisition expenses, acquisition-
related provision for credit losses, securities gains and (losses) and an 
impairment of a minority interest equity investment, net of tax.  
A reconciliation of operating results with GAAP results and information 
regarding why these measures provide useful information about our 
results is included in Item 7 in the 2023 Form 10-K.

2023 ANNUAL REPORT

“ 

I am deeply grateful for the opportunity 

to lead NBT and to work with the team 

I truly believe is the best in community 

banking. I am proud of the way we 

serve our customers and communities 

and how we have continued to create 

long-term value for our shareholders. 

The Board has been very supportive of 

our strategy, and I am also thankful for 

their guidance over the last 7 years.

– John H. Watt, Jr.

” 

company profile

• NBT Bancorp Inc. is a financial holding company 

incorporated in 1986 in the state of Delaware.

• The Company primarily operates through NBT Bank, N.A. 

and two financial services companies.

• NBT Bank, N.A. offers personal banking, commercial 

banking and wealth management services through online 

and mobile channels and 154 locations in New York, 

Pennsylvania, Vermont, Massachusetts, New Hampshire,  

Maine and Connecticut.

• EPIC Retirement Plan Services is a national benefits 

administration firm based in Rochester, NY.

• NBT Insurance Agency is a full-service insurance  

agency based in Norwich, NY.

 
 
 
 
financial highlights

(In thousands, except per share data)

leadership

FOR THE YEAR 

2023 

2022

Executive Management Team 

OPERATING PERFORMANCE*

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$144,747 

$153,618

Diluted earnings . . . . . . . . . . . . . . . . . . . . . . . . 

$3.23  

 $3.56

PERFORMANCE

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$118,782 

$151,995

Return on average assets . . . . . . . . . . . . . . . 

Return on average tangible equity . . . . . . 

Net interest margin . . . . . . . . . . . . . . . . . . . . . 

0.95% 

13.02% 

3.29% 

1.29%

16.89%

3.34%

PER COMMON SHARE DATA

Diluted earnings . . . . . . . . . . . . . . . . . . . . . . . . 

Cash dividends . . . . . . . . . . . . . . . . . . . . . . . . . 

$2.65 

$1.24  

$3.52

 $1.16

Dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . 

2.96% 

2.67%

Tangible book value per share  . . . . . . . . . . 

$21.72  

$20.65

AT DECEMBER 31

BALANCE SHEET DATA

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $13,309,040 

$11,739,296

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$9,650,713 

$8,150,147

Allowance for loan losses . . . . . . . . . . . . . . . 

$114,400 

$100,800

Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $10,968,994 

$9,495,933

Total shareholders’ equity . . . . . . . . . . . . . . . 

$1,425,691 

$1,173,554

ASSET QUALITY  

Net charge-offs to average loans . . . . . . . . 

Nonperforming loans to total loans . . . . . . 

Nonperforming assets to total assets . . . . 

Allowance for loan losses to total loans . . 

CAPITAL

Common equity tier 1 capital ratio . . . . . . . 

Tier 1 capital ratio . . . . . . . . . . . . . . . . . . . . . . . 

Total risk-based capital ratio . . . . . . . . . . . . 

0.19% 

0.39% 

0.28% 

1.19% 

11.57% 

12.50% 

14.75% 

0.11%

0.26%

0.18%

1.24%

12.12%

13.19%

15.38%

Closing stock price . . . . . . . . . . . . . . . . . . . . . 

$41.91  

$43.42

Market capitalization . . . . . . . . . . . . . . . . . . . 

$1,974,376 

$1,860,887

John H. Watt, Jr.
President and CEO

Scott A. Kingsley
Executive Vice President  
and Chief Financial Officer

Richard J. Cantele, Jr.
Executive Vice President,  
Strategic Integration

M. Randolph Sparks
Executive Vice President,  
General Counsel, Chief Ethics Officer 
and Corporate Secretary

Amy Wiles
Executive Vice President,  
Chief Credit Officer and  
Chief Risk Officer 

Joseph R. Stagliano
Executive Vice President,  
President of Retail Community 
Banking and Chief Information Officer

Sarah A. Halliday
Executive Vice President and 
President of Commercial Banking

Shauna M. Hyle
Executive Vice President,  
Consumer Lending

Ruth H. Mahoney
Executive Vice President,  
President of Wealth Management  
and Regional President for the  
Capital District, North Country and 
Hudson Valley

EPIC Retirement Plan
Services
Manuel Marques, cpc, qpa, qka, 
qpfc, aif®
President

NBT Insurance Agency
Tucker H. Lounsbury, cic  
President 

Regional Presidents
Ruth H. Mahoney
Capital District, North Country 
and Hudson Valley

David A. Kavney
Central New York  
and Mohawk Valley

Jeffrey D. Lake
Greater Binghamton

Andreas A. Kapetanopoulos
Connecticut

Michael P. O’Reilly
Maine and New England

Justin L. Jennings
New Hampshire

Daniel P. Werme
Vermont and Massachusetts

NBTB

Nasdaq Global Select Market

shareholder information

Corporate Headquarters
NBT Bancorp Inc.
52 South Broad Street
Norwich, NY 13815
800.NBT.BANK

Independent Auditors
KPMG LLP
515 Broadway
Albany, NY 12207

Financial Reports  
and Releases
Copies of the Company’s annual 
report to the Securities and  
Exchange Commission on  
Form 10-K, quarterly reports on  
Form 10-Q, and news releases  
may be obtained without charge  
by visiting our website at  
www.nbtbancorp.com or by  
writing to the attention of our  
Chief Financial Officer at the 
corporate headquarters address.

*Operating Performance excludes acquisition expenses, acquisition-
related provision for credit losses, securities gains and (losses) and an 
impairment of a minority interest equity investment, net of tax.  
A reconciliation of operating results with GAAP results and information 
regarding why these measures provide useful information about our 
results is included in Item 7 in the 2023 Form 10-K.

www.nbtbancorp.com

Board of Directors

Martin A. Dietrich
Chairman of the Board

John H. Watt, Jr.
President and CEO

Johanna R. Ames
J. David Brown 
Richard J. Cantele, Jr.
Timothy E. Delaney
James H. Douglas
Heidi M. Hoeller
Andrew S. Kowalczyk lll, Esq.
V. Daniel Robinson ll
Matthew J. Salanger
Lowell A. Seifter, Esq.
Jack H. Webb

NBT Bank  
Honorary Directors
Richard Chojnowski
Patricia T. Civil 
Daryl R. Forsythe  
Paul D. Horger, Esq.  
Janet H. Ingraham  
John C. Mitchell
Van Ness D. Robinson 
Joseph A. Santangelo  
Paul M. Solomon  
Paul O. Stillman 
Robert A. Wadsworth

Additional information regarding  
our Executive Management Team  
and Board of Directors can be found 
in the proxy statement for our  
2024 Annual Meeting of Stockholders.

Operating Committee
The following NBT leaders serve on the Operating Committee with the 
Executive Management Team and Regional Presidents.

Annette L. Burns, SVP  
and Chief Accounting Officer

Leonard P. Chinski, SVP  
and Chief Audit Officer

Matthew K. Colgan, SVP and 
Regional Commercial Banking 
Manager, Pennsylvania

John M. Davies, SVP and  
Regional Executive, Hudson Valley 

Jeffrey S. Delepine II, SVP  
and Senior Director of  
Enterprise Risk Management

Kurt T. Edwards, SVP and  
Chief Consumer Credit Officer

Kenneth J. Entenmann, cfa®,  
SVP, Chief Investment Officer  
and Chief Economist

Dawn D. Gillette, SVP and  
Head of FinTech Partners  
and Specialty Lending

Amy S. Hurta, SVP and  
Senior Director of Operations

David Krupski, SVP and  
Commercial Chief of Staff

Investor Relations
Information regarding  
the Company, our dividend 
reinvestment and stock purchase 
plan, and direct deposit of  
dividends can be found on our 
website at www.nbtbancorp.com.  
Those seeking additional  
information may contact us  
by phone at 800.NBT.BANK 
(800.628.2265, Option 7) or  
by mail at the corporate  
headquarters address.

Tucker H. Lounsbury, cic,  
President, NBT Insurance Agency

Marc J. Monahan, SVP and  
Regional Executive, Glens Falls

Joseph M. Ondesko, SVP  
and Corporate Treasurer

Manuel S. Orta, SVP and  
Director of Business Development, 
Wealth Management

Karen A. Sastri, VP  
and Chief Diversity Officer 

Cynthia A. Smaniotto, SVP and  
Chief Human Resources Officer

Thomas M. Sutton, SVP and  
Director of Retail Banking

Jennifer R. Telesky, SVP and 
Regional Commercial Banking 
Manager, Southern Tier

Alfred V. Testa, SVP and Commercial 
Banking Executive, Capital Region 

Tara F. Trafton, SVP and  
Chief Commercial Credit Officer

Kimberly J. Twitchell, SVP and 
Senior Director of Affordable Housing

Stock Transfer and  
Registrar Agent
Equiniti Trust Company, LLC
55 Challenger Road, Floor 2
Ridgefield Park, NJ 07660
800.NBT.BANK  
(800.628.2265, Option 7)
www.equiniti.com
helpast@equiniti.com

2023

ANN UAL   RE PO RT