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NetScout Systems

ntct · NASDAQ Technology
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Ticker ntct
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Industry Software - Infrastructure
Employees 1001-5000
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FY2021 Annual Report · NetScout Systems
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2 0 2 1   A N N U A L   R E P O R T

B O R D E R L E S S
V I S I B I L I T Y   A N D   S E C U R I T Y

W E   A S S U R E   A N D   S E C U R E   T H E 
C O N N E C T E D   W O R L D   T H R O U G H 
B O R D E R L E S S   V I S I B I L I T Y   A N D 
S E C U R I T Y   S O L U T I O N S

In  today’s  connected  world,  the  stakes  have  never  been  higher  and  the  imperative  to  see  it  all  and  to  protect  it  all  is 

critical.    Network  and  application  downtime,  degradations  in  digital  service  quality,  and  security  breaches  can  instantly 

disrupt  operations,  impact  revenue,  erode  profitability  and  harm  reputations.  That  is  why  the  world’s  largest  and  most 

innovative service providers, enterprises and government agencies trust NETSCOUT SYSTEMS, INC (NASDAQ: NTCT) 

and  its  “Visibility  Without  Borders”  solutions  to  address  these  challenges.  NETSCOUT  helps  assure  and  secure  the 

performance  of  networks  and  the  user  experience  while  driving  ROI  on  infrastructure  investments,  maximizing  digital 

performance, and protecting against attacks that threaten availability or compromise critical business assets.  

NETSCOUT  assures  digital  business  services  against  disruptions  in  availability,  performance,  and  security.  From  on-

premises to private and public cloud environments — NETSCOUT’s solutions provide the real-time visibility required to 

manage performance and protect against an ever-expanding array of cybersecurity threats. With deployment flexibility 

spanning  appliances,  commercial  off-the-shelf  (COTS),  virtual,  or  SaaS,  NETSCOUT’s  solutions  convert  wire  data  into 

contextual, high value “smart data” in real-time, enabling customers’ operations and security teams to identify and analyze 

issues impacting their digital transformation initiatives, earlier and with more precision, to resolve problems faster.

F I N A N C I A L   P E R F O R M A N C E

Revenue
(Non-GAAP, $ in millions)

Income From Operations
(Non-GAAP, $ in millions)

Diluted Net Income Per Share
(Non-GAAP)

Free Cash Flow1
($ in millions)

$200

18.3%

20.8%

 $892.0

 $831.3

 $163.3 

 $172.8 

$100

$0

20%

15%

10%

5%

0%

$1.57

$1.70

 $205.1 

 $197.4 

FY’20

FY’21

FY’20

FY’21

FY’20

FY’21

FY’20

FY’21

Op. Income

Op. Margin

1   Free cash flow is defined as cash flow provided by operating activities less purchases of fixed and intangible assets.

$ in millions except % and EPS

Revenue

Income from Operations

Income from Operations %

Net Income

Diluted Net Income per Share

Free Cash Flow

FY’20

FY’21

GAAP

Non-GAAP

GAAP

Non-GAAP

 $   891.8 

 $       17.6 

2.0%

 $    (2.8)  

 $    (0.04) 

 $    205.1 

 $

 $

892.0

163.3

      18.3%

 $
 $

119.1

      1.57     

–

 $     831.3 

 $      37.1

           4.5%

 $    19.4

 $    0.26   

 $     197.4

 $     831.3

 $     172.8

          20.8%
 $     125.8 
 $      1.70

–

A reconciliation of each non-GAAP metric with the applicable GAAP metric is available on page R-1.  

C O N N E C T E D   F O R   G O O D

We have a long tradition of supporting our communities through various charitable activities 
and contributions.  Our employee Guardians, through their passion and desire to help those 
in need, are at the center of this effort through their participation in our “Heart of Giving” 
program.  We allocate a significant portion of our philanthropy resources to this program to 
support their kind efforts. 

To learn more about our philanthropic activities, please visit www.netscout.com
and go to the Company section of the site.

01

 
                
  
    
 
 
 
 
 
T O   M Y   F E L L O W   S H A R E H O L D E R S :

When I wrote the shareholder letter last year, we were at the beginning of the COVID-19 global 

pandemic. As I write this year’s letter, we are hopefully putting the pandemic behind us. It was 

certainly an unprecedented and challenging year from a people, business, and macro-economic 

perspective. However, as I said last year, “NETSCOUT is a strong Company, and it will emerge 

from this crisis even stronger.” I am proud to report that we accomplished this objective. 

M E E T I N G   F I S C A L  Y E A R   2 0 2 1   O B J E C T I V E S

Our  priority  in  fiscal  year  2021  was  the  health,  safety  and  security  of  our  people,  customers,  partners,  and  other 

stakeholders, while also focusing on improving our operations and maintaining our disciplined approach to managing cost 

and capital. Our financial goals were to deliver operating leverage, grow earnings per share, and generate strong free 

cash flow.  From a strategic perspective, our goal was to focus on innovating, advancing, and investing in our technology 

and solutions to ensure our industry leadership throughout the crisis and well into the future. I am proud to report that 

we achieved all our objectives in fiscal year 2021.  

During this past year, we supported our customers as an essential solution, kept our dedicated team safe and productive, 

collaborated with the communities around us, invested in our solutions for the future, and delivered on our financial goals.  

We accomplished all this while demonstrating the importance of our smart visibility and cybersecurity solutions and the 

flexibility, agility, and resiliency of our business.  

From a financial perspective, we drove non-GAAP operating margins up by two and a half percentage points to nearly 

21%, increased our non-GAAP diluted earnings per share by more than 8%, and generated nearly $200 million of free 

cash flow through our disciplined cost and capital management focus. From a strategic perspective, we solidified the 

next evolution of our strategy, which we call “NETSCOUT without Borders,” and enhanced our existing product offerings 

while also launching our new Omnis brand of integrated solutions that combines the pervasive visibility of NETSCOUT 

with the cybersecurity power of Arbor. 

L O O K I N G   A H E A D   T O   F I S C A L  Y E A R   2 0 2 2

As the global pandemic moves into the rearview mirror, we are excited about the future. Long-term technology trends, 

such as the advancement of 5G networks, the evolving cybersecurity threat landscape, and the ongoing importance of 

the  user  experience  amid  accelerated  digital  transformation  and  cloud  migration  investments  by  customers,  position 

NETSCOUT well to remain a leader in our core markets as well as to expand within them.    

For fiscal year 2022, we are focused on growth. By capitalizing on these fundamental tailwinds and effectively executing 

our strategy, we plan to drive revenue growth while continuing our commitment to increasing diluted earnings per share 

and generating strong free cash flow.      

Our  NETSCOUT  without  Borders  strategy  focuses  on  three  main  tenets.  One,  further  expanding  within  our  existing 

customer base by leveraging our incumbency to access both existing and incremental budget dollars for 5G, cloud, and 

smart DDoS use cases. Two, acquiring new customers through targeting new logos with existing and new products with 

our flexible offering formats, such as COTS, virtual, and SaaS solutions. And three, continuing our expansion into high-value 

adjacencies, such as extended cybersecurity, beyond DDoS, and enhanced big data analytics, that enables customers to 

gain deeper insight and improve decision outcomes by using our smart data. We believe we have the building blocks 

necessary to address this next phase of growth for NETSCOUT and have launched some exciting new solutions with 

02

 
T O   M Y   F E L L O W   S H A R E H O L D E R S :

our Omnis brand, including Omnis Security. Omnis Security is one of the most advanced threat response platforms in 

the market, providing unmatched visibility, analytics, and continuous protection across all computing platforms, including 

hybrid cloud environments.    

In  addition  to  these  goals,  we  continue  to  focus  on  our  environmental,  social,  and  corporate  governance  (ESG) 

responsibilities. While ESG is a growing area of interest for a diverse set of stakeholders, these principles have always 

been a part of who we are at NETSCOUT.  To provide greater insight into how we think about ESG related issues and 

our efforts in this area, we have taken our first foray into publicly reporting on ESG by creating an Environmental, Social 

and Governance Report as a supplement to our Annual Report. Our ESG report can be accessed on our website at  

www.netscout.com. I invite you to explore this new report and join us as we strive to increase our positive impact on  

the world.         

In  closing,  I  would  like  to  thank  my  fellow  NETSCOUT  Guardians  around  the  world  for  their  efforts,  dedication,  and 

flexibility, as well as our customers, partners, and stakeholders for their continued support as we navigated the global 

pandemic this past fiscal year. Our resolve has been tested, and our “Lean But Not Mean” philosophy and culture has 

served  us  well  during  this  time,  as  it  has  over  our  35+  years  in  business.  I  look  forward  to  sharing  our  progress  and 

achievements with you over the course of fiscal year 2022 and beyond.      

Sincerely, 

Anil Singhal

Co-Founder, President, Chief Executive Officer, and Chairman of the Board  

NETSCOUT  continued  its  commitment  to  our  corporate 
social responsibility agenda during the global pandemic as it 
universally accentuated stress points. With passion, flexibility, 
and  creativity,  NETSCOUT  Guardians  around  the  world 
continued to volunteer and participate in virtual and in-person 
events, such as the one pictured here. NETSCOUT corporate 
in  support  of  various  organizations  and 
sponsorships 
initiatives continued as well. A few examples of organizations 
NETSCOUT  supported  include  Tech  Goes  Home,  which 
addresses the digital divide by providing computers, internet 
access and digital skills training in underserved communities; 
NPower’s  Command  Shift,  a  coalition  of  nonprofit  and 
corporate partners committed to accelerating more women of 
color in technology; an Annual Civic Hackathon with Shooting 
Stars  Foundation,  which  helps  foster  students’  interest  in 
STEM topics and community issues. Additionally, NETSCOUT 
offered  leadership  and  encouragement  to  foster  COVID 
vaccinations  and  continued  to  provide  aid  to  underserved 
communities.  We are proud of our Guardians and pleased to 
support these efforts through our “Heart of Giving” program. 

03

School children in need received weekend meals packaged by 
Guardians from our Allen, TX office in November 2020.    

 
K E Y   T E C H N O L O G Y   T R E N D S :   
C L O U D   M I G R A T I O N ,   5 G , 
A N D   C Y B E R S E C U R I T Y 

NETSCOUT’s service assurance and cybersecurity solutions are enabling the world’s largest and most innovative organizations 
to optimize network performance, ensure delivery of mission-critical services and applications, gain insight into the end-user 
experience, and protect the network from attack as they navigate the latest technology trends.

E N T E R P R I S E 
Enterprises worldwide are accelerating major digital transformation initiatives, such as cloud migration, for business continuity 
and  contingency  planning,  to  improve  the  delivery  of  new  products  and  services,  to  enhance  mission-critical  operational 
workflows, and to drive operational and capital efficiency — all while taking overall quality, performance, and security to new 
levels.  To  keep  pace  with  this  innovation,  CIOs,  IT  operations,  and  security  teams  are  turning  to  NETSCOUT  for  a  holistic 
approach to real-time network, application and infrastructure performance management based on end-to-end visibility into all 
service delivery interdependencies. This holistic approach includes assurance across physical and virtual, on-premises and off-
premises, and in private and public clouds. We refer to this as “Visibility Without Borders” and believe it enables organizations 
to innovate while maintaining control in the ever-changing world.

NETSCOUT’s ability to capture and analyze wire data in real-time is helping drive increased collaboration between network 
and security operations teams as well. NETSCOUT’s new Omnis Security solution integrates the Company’s historical strength 
in packet forensics with Arbor’s robust cybersecurity intelligence to create the most advanced threat response platform in 
the industry to provide unmatched visibility, analytics and protection required to secure any infrastructure, anywhere, anytime.  
This  enables  network  and  security  teams  to  work  faster  and  more  efficiently  to  identify  and  investigate  potential  network-
based cybersecurity threats and breaches. Finally, as enterprises start to take advantage of 5G networks and technologies, 
NETSCOUT is uniquely positioned to facilitate and secure the burgeoning Internet-of-Things (IOT) applications, ranging from 
autonomous  vehicles  and  industrial  control  systems  to  supply  chain  automation,  telemedicine,  virtual  reality,  and  gaming.  
NETSCOUT’s extensive expertise and deep relationships with both enterprises and service providers can help bridge the 5G 
gap for our customers.

S E R V I C E   P R O V I D E R
Across fixed line, 3G, 4G and 5G network architectures, NETSCOUT’s service assurance solutions are helping digital service 
providers gain end-to-end, real-time, reliable visibility into their network and the services they deliver over them. As a result, 
service  providers  gain  timely  insight  into  network  problems,  quickly  pinpoint  issues,  automate  key  processes,  and  better 
understand the subscriber experience. As Tier-one operators across North America and other major geographic regions invest 
in  5G,  NETSCOUT  is  5G  ready.  We  are  well-positioned  to  leverage  our  incumbency  to  help  carriers  in  each  phase  of  the 
network lifecycle from planning and launch to monetization and optimization. 

Carriers worldwide also rely on NETSCOUT’s market-leading smart DDoS solutions to detect and mitigate an ever-expanding 
range of distributed denial of service (DDoS) attacks and other cybersecurity threats that are aimed at disrupting network 
or  service  availability.  As  cyberattacks  increase  in  frequency,  volume  and  complexity,  NETSCOUT’s  enhanced  capabilities 
are  enabling  service  providers  to  realize  significant  benefits,  including  increased  efficiency  of  their  DDoS  defenses  and 
broader  network  infrastructure;  greater  insight  into  their  network  topologies,  customers  and  traffic  patterns  via  powerful, 
big  data  analytics  and  visualizations;  and  opportunities  to  monetize  their  investment  in  NETSCOUT  technology  through 
managed services for their enterprise customers. We have also launched solutions to meet carriers’ most demanding mobile  
security challenges.   

04

C O R P O R A T E   I N F O R M A T I O N

JOSEPH G. HADZIMA, JR.
Managing Director
Main Street Partners, LLC

CHRISTOPHER PERRETTA
Chief Information and 
Operations Officer (Retired)
MUFG Americas Holding Corporation 

SUSAN L. SPRADLEY
Chief Executive Officer
Motion Intelligence, Inc. 

VIVIAN VITALE
Principal
Vivian Vitale Consulting, LLC

E X E C U T I V E   O F F I C E R S

ANIL K. SINGHAL 
Chairman of the Board, Co-Founder, 
President and Chief Executive Officer

MICHAEL SZABADOS
Vice Chairman of the Board
and Chief Operating Officer 

JEAN BUA
Executive Vice President, 
Chief Financial Officer and Treasurer

JOHN W. DOWNING
Executive Vice President, 
Worldwide Sales Operations

B O A R D   O F   D I R E C T O R S

ANIL K. SINGHAL
Chairman of the Board, Co-Founder, 
President and Chief Executive Officer
NETSCOUT SYSTEMS, INC.

MICHAEL SZABADOS
Vice Chairman of the Board
and Chief Operating Officer
NETSCOUT SYSTEMS, INC. 

ROBERT E. DONAHUE
President and 
Chief Executive Officer (Retired)
Authorize.net Holdings, Inc.

JOHN R. EGAN
Managing Partner
Egan-Managed Capital, L.P.

ALFRED GRASSO
President and 
Chief Executive Officer (Retired)
The Mitre Corporation

C O R P O R A T E   H E A D Q U A R T E R S

L E G A L   C O U N S E L

NETSCOUT SYSTEMS, INC.

310 Littleton Road

Westford, MA 01886

Telephone: (978) 614-4000

Fax: (978) 614-4004

Web: www.netscout.com

F O R M   1 0 - K

Stockholders may obtain copies of the exhibits to the Company’s 

Annual Report on Form 10-K as filed with the Securities and 

Exchange Commission at the SEC’s website, www.sec.gov, or by 

contacting NETSCOUT Investor Relations or by visiting the investor 

relations section of the Company’s website, www.netscout.com. 

I N V E S T O R   R E L A T I O N S

NETSCOUT SYSTEMS, INC.

310 Littleton Road

Westford, MA 01886

Telephone: (978) 614-4000

Email: ir@netscout.com

A N N U A L   M E E T I N G

The Annual Meeting of Stockholders of the Company will be

held on Thursday, September 9, 2021 at 10:00 a.m. ET.

Cooley LLP

Boston, MA

I N D E P E N D E N T   R E G I S T E R E D   P U B L I C
A C C O U N T I N G   F I R M

PricewaterhouseCoopers LLP

Boston, MA

T R A N S F E R   A G E N T

Computershare

P.O. Box 505000

Louisville, KY 40233-5000

Stockholder Inquiries:

Telephone: (877) 239-1247

TDD for hearing impaired: (800) 490-1493

International Shareowners: (201) 680-6578 

TDD International Shareowners: (781) 575-4592

www.computershare.com/investor 

C O M M O N   S T O C K 

Common Stock of NETSCOUT SYSTEMS, INC. is traded on the 

NASDAQ Global Select Market under the symbol “NTCT”

3 1 0   L I T T L E T O N   R O A D

W E S T F O R D ,   M A   0 1 8 8 6

P :   ( 9 7 8 )   6 1 4 - 4 0 0 0

F :   ( 9 7 8 )   6 1 4 - 4 0 0 4

W W W . N E T S C O U T . C O M