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Nitro Software

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FY2020 Annual Report · Nitro Software
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2020 Annual Report
For the year ended 31 December 2020

Content

Performance Highlights FY2020  

Chairman’s Letter to the Shareholders  

CEO’s Letter to the Shareholders  

Transforming the Way the World Works 

Governance 

Board of Directors  

Senior Executives 

Directors’ Report  

Operating and Financial Review  

Remuneration Report (Audited)  

Auditors’ Independence Declaration  

1

2

4

 6

15

16

 18

20

24

30

55

Financial Statements 

Consolidated Statement of Comprehensive Income  

Consolidated Statement of Financial Position  

Consolidated Statement of Changes in Equity  

Consolidated Statement of Cash Flows  

Notes to the Financial Statements  

Directors Declaration  

Independent Auditors’ Report  

Shareholder Information 

Appendix 

Corporate Directory  

 56

57

58

59

60

61

86

87

 93

 96

97

 wwPerformance Highlights FY2020

Key operating and financial metrics ($US unless otherwise stated)

$27.7 million

Ending ARR

ARR growth 
64%

$40.2 million

Revenue

Subscription revenue 
growth 61%

85%
Subscription 
retention rate

117%
Net revenue 
retention

($2.4 million)
Operating EBITDA1

$43.7 million
Ending cash balance

ARR scaling ($ million)

Revenue composition ($ million)

89%

79%

63%

47%

27.7

10.9

16.9

6.7

10.2

5.8

4.4

2.6

FY2017

FY2018

FY2019

FY2020

FY2017

FY2018

FY2019

FY2020

New ARR added

Subscription

Perpetual, maintenance and support

11%

21%

37%

53%

1.   Operating EBITDA excludes share based payments and foreign exchange gains and losses.

1

 wwNitro Annual Report 2020Chairman’s Letter
to the Shareholders

Dear Shareholders, 

On behalf of the Board of Directors, it is my pleasure to present 
Nitro’s full-year results and Annual Report. When I wrote to 
you last year, the world was waking up to the threat of the 
COVID-19 pandemic. None of us could predict what the year 
would bring, and few were able to foresee the scale of the 
human and economic devastation that would be wrought by the 
virus. At Nitro, our immediate focus was the health and safety 
of Nitronauts around the world while providing continuous 
support to our customers during a time of great uncertainty. 
What soon became clear, however, was that the virus would 
trigger a dramatic shift in the way people work and, particularly, 
in the way they handle documents. 

Nitro had a front row seat to these immediate and  enduring 
changes. As the world adjusted to remote working, productivity 
and processes anywhere, anytime have become the new normal. 
Changes that would have taken years, were compressed into 
weeks. Organisations were required to harness the potential of 
digital workflow and collaboration tools to continue operating 
efficiently. Paper-based processes were no longer an option. 
And, for many, the Nitro Productivity Suite – with its ability to 
improve productivity by making it more efficient to create, 
convert, share, sign, and collaborate on documents digitally 
– was a critical part of the solution. Nitro is proud of its work 
supporting existing and new customers through this highly 
disruptive period and beyond. 

2020 performance 

For Nitro, what started out as a year of uncertainty became 
a year of significant achievement – one in which we kept 
our people safe, exceeded our financial plan, and laid the 
foundations to be a leader in accelerated digital transformation. 
Once again, we met or exceeded our IPO prospectus numbers, 
with 2020 ARR, subscription revenue and cash receipts all ahead 
of forecasts. We have now sold more than 2.6 million licenses to 
numerous customers, including 11,700 business customers, in 
154 countries, including more than 68 per cent of Fortune 500 
companies. We launched Nitro Sign as a stand-alone product in 
June and have already executed more than 1 million eSignature 
requests. With a robust balance sheet, supported by $43.7 
million in cash at year end, we have all the ingredients to meet 
our ambitious growth targets. 

2

3Nitro Annual Report 2020Chairman’s Letter

to the Shareholders

Our strategic investments in 2020 laid the 
foundation for greater scale and enhanced 
capabilities in driving even more impactful 
solutions for our customers in 2021 and beyond.

Over the coming year, Nitro will continue to focus on executing 
its growth strategy through attracting new customers to Nitro’s 
productivity software platform, as well as through the increased 
adoption of the Nitro Productivity Suite and Nitro Sign across its 
enterprise, mid-market and SMB customer base. 

On behalf of the Board, I would like to thank our shareholders 
for sharing this exciting journey with us. We look forward to 
updating you on our further success throughout the year. 

Sincerely yours,

Kurt Johnson
Chairman
Nitro Software Limited

Our team 

Our people are our number one asset. Our success is built on 
the back of their passion, talent, and commitment. We welcomed 
more than 50 people to our global team in 2020 and now have 
180 Nitronauts in San Francisco, Dublin, Melbourne, and London 
– many working remotely. We have significantly deepened our 
leadership bench strength, with the appointments of a new 
Chief Financial Officer, Chief Marketing Officer and Chief Product 
Officer, as well as added talent recruited at VP and Director level 
in critical areas of the business, including revenue operations, 
design and user experience, product marketing, and more. We 
are deliberately scaling up to drive even stronger growth in the 
years to come. We are also supported by a network of channel 
partners and resellers around the globe. 

On behalf of the Board, I would like to thank all Nitronauts for 
their extraordinary dedication, determination, and adaptability. 
In a period of significant change, you not only adjusted to new 
ways of working, you delivered another year of fantastic results. 

Outlook 

Our mission is clear: to help our customers more efficiently and 
effectively manage their business processes and to accelerate 
their digital transformation in a world that demands the ability 
to work from anywhere, anytime. With a majority of Fortune 500 
companies as customers, and more signing up every month, 
we have proven success in delivering outcomes. Our targeted 
investments in building scale and capabilities in the coming 
year underpin our ambition to become a genuine leader in our 
continuously expanding productivity and workflow market – 
worth $28 billion and growing – and, in the process, deliver long-
term sustainable returns to our shareholders. 

3

Nitro Annual Report 2020CEO’s Letter
to the Shareholders

In a year marked by the global challenge of 
COVID-19, we have stayed resolutely focused 
on meeting our customers’ rapidly evolving 
needs and building a platform for future growth.

Dear Shareholders,

Against a backdrop of significant global upheaval caused by 
COVID-19, Nitro remained steadfastly focused on executing 
our business priorities and growth strategy throughout 2020. 
This was the year in which we built a solid foundation for future 
growth. We strengthened our leadership team, we supercharged 
our go-to-market strategy, we furthered our Document 
Productivity Platform vision with the launch of Nitro Sign, and we 
continued our transition to a SaaS subscription license business, 
which is now nearing completion. Above all, we continued 
to meet the rapidly evolving needs of our customers as they 
adjusted to this new world of remote working. By demonstrating 
the benefits of enhanced workflow productivity through our 
suite of products, we were able to secure major new enterprise 
contracts and achieve best-in-class customer retention rates 
of 85 per cent and customer satisfaction scores of 94 per cent. 
This is a testament to the grit and dedication of our talented 
team of Nitronauts. 

Key highlights for 2020 

•  Ending ARR of $27.7 million, up 64% YoY and ahead of 

prospectus forecast;

•  $40.2 million total revenue, in line with prospectus forecast; 

business, we are scaling up and expanding our capabilities and 
offerings to help customers on their journey from digitisation to 
optimisation, and, ultimately, transformation across their entire 
organisation. Our platform product strategy and roadmap are 
designed to mirror this journey, ensuring we are standing by 
customers every step of the way.

While our total addressable market is growing rapidly, with 
remote work and digitisation tailwinds, Nitro has multiple levers 
of growth it can pull: 

•  Expansion with existing customers, including providing 

additional products and services;

•  Winning new customers, with an 85 per cent product pilot 

win rate;

•  New product development, with several important launches 

planned for 2021;

•  Carefully considered mergers and acquisitions to add scale 

and/or capabilities; and

•  Expansion into new markets and channels. 

Like everyone at Nitro, I am immensely proud of our achievements 
in 2020 and excited about our potential in the years ahead. 

•  Subscription revenue of $21.2 million, up 61% YoY; 

Sincerely yours,

•  Subscription revenues now 53% of total revenue;

•  117% net revenue retention; 

•  $43.7million in cash, $5.8 million ahead of prospectus forecast;

•  Helping customers maintain and accelerate business during 

COVID-19; and 

•  More than 1 million eSignatures sent via Nitro Sign in 2020. 

Vision & opportunities ahead 

Our founding vision is to make document productivity easy, 
powerful, and available to all. With the changes brought by 
COVID-19, the journey of digital transformation has never been 
more relevant or more urgent for organisations. Simply put, the 
future of work demands it – and Nitro can deliver it. In 2020, 
we laid the foundations for our growth strategy. In 2021, we 
will continue to build upon these foundations by investing in 
the world’s first Document Productivity Platform. Across the 

4

Sam Chandler
Co-Founder and CEO
Nitro Software Limited

Nitro Annual Report 20205

Nitro Annual Report 2020Transforming the way the world works

Nitro’s founding vision – to make 
document productivity easy, powerful 
and available to all – has never 
been more relevant or more urgent. 
COVID-19 has forever changed the 
way the world works, and our market-
leading platform of products is helping 
organisations thrive in this new normal.

68%

OF THE
Fortune 500
ARE NITRO CUSTOMERS1

1.  Percentage of the 2019 Fortune 500 with paid Nitro licences.

Our vision

Why we do what we do 

When we founded Nitro in a Melbourne laneway in 2005, we 
had a simple vision: we wanted to make document productivity 
easy, powerful, and available to all. Today, Nitro serves millions 
of users every month, counts tens of thousands of businesses, 
government agencies and educational institutions as its 
customers, and has been deployed at scale throughout some 
of the world’s largest and best-known organisations. 

But the journey is only beginning. The challenges we identified in 
2005, and that we set out to address, are still unresolved: 

•  Document inefficiency is everywhere; 

•  Customers can do better than their legacy solutions and 

vendors; and 

•  Document productivity must evolve to be digital and smart. 

COVID-19 – and the way it has forever changed how the 
world works – has shone an uncomfortable spotlight on these 
challenges and added urgency for organisations to address their 
document productivity processes. 

At Nitro, we are building the first global Document Productivity 
Platform to help customers drive better business outcomes 
through enhanced digital document processes and workflows 
across the entire organisation.

We envision a world of end-to-end digital document workflows, 
the final consignment of paper forms and signatures to history, 
delightful product experiences for daily document tasks, and 
powerful productivity for everyone. 

Values that drive our success 

We know that our success is only as good as the people behind 
it, and we are committed to building a culture that not only 
engages our Nitronauts but encourages them to innovate and 
grow. Together, we push each other as professionals, inspire 
each other as individuals, and support each other as friends. 
Nitro has always put people at the center of what it does, 
whether it is our customers or our employees. It comes back to 
one of our core values: be good. Today, our 180-strong team 
around the world consists of creatively intelligent and talented 
people who care about building great products that delight our 
customers and make them more productive, and we are doing it 
in a way that is incredibly rewarding, making everyone proud to 
be part of Nitro. 

6

Nitro Annual Report 2020Organisation Diversity 2019/2020
Nitronaut diversity

31%

33%

2019

2020

69%

67%

Male

Female

Did not identify

154 countries. The more important numbers to us, however, are 
our best-in-class customer net revenue retention rate of 117 per 
cent, net promoter score of 67, and customer satisfaction rate of 
94 per cent. These figures, built on the quality of our products, 
service and team, underpin our confidence for the future.

Throughout 2020 and into 2021, we have been sharpening 
our go-to-market strategy to ensure continued excellence in 
customer acquisition and retention. We have actively recruited 
talent, with a focus on sales role specialisation, customer 
segmentation, and support throughout a customer’s lifecycle. 
We strive to be a world-class SaaS business with sales, support, 
and service to match.

Organisation Region2019/2020
Organisation by region

Our solutions 

2%

Digital transformation is more urgent than ever 

53%

3%

2019

54%

45%

2020

45%

US

EMEA

APAC

Remarkable partnerships 

Commitment to customer success is not just a slogan for us, nor 
is it a task that is siloed off to one department. It is woven into 
every decision we make, every product we offer, and it is the 
driving force behind our success. Our promise to our customers 
is simple: to help organisations of all sizes eliminate paper, 
accelerate business processes, and drive digital transformation. 

We started by helping individuals and small businesses do 
more with their documents, and today we are helping drive 
digital transformation at some of the largest companies in 
the world. Nitro now has more than 11,700 customers across 

Many documents are not just a document; they are essential to a  
workflow, process, business outcome or critical KPI. Nobody, for 
example, would doubt the importance of a document recording 
accounts opened, deals closed, days to sale, compliance rates, 
or data assurance. 

Our research confirms that PDFs are still the most common 
document type in every business, which means PDF productivity 
remains one of the first places to look for immediate impact 
and scale. 

But what is remarkable and what has been exposed by 
COVID-19, is how many documents are still handled in paper 
form. Even if parts of a workflow are digital, paper-based 
processes are still common. They are slower, more costly, have 
inherent security liabilities, and often require people to work in 
the same location. 

Overall, current document workflows remain less efficient, 
outdated, and a hindrance to productivity – a fact confirmed by 
our Future of Work report that found 95 per cent of employees 
see room for improvement in the way their organisations handle 
documents. 

7

Nitro Annual Report 2020Transforming the way the world works 

75%

69%

63%

of the documents knowledge 
workers encounter are PDFs

work with PDFs once
or more a day 

work with more than six 
documents a day

Document processes remain a pain point

Workers are significantly more likely to indicate workflows are less efficient and not as up-to-date compared to last year.

61%

39%

95%

say their workflows
are very efficient
(vs. 71% in 2019)

say their workflows are 
somewhat up-to-date at best 
(vs. 35% in 2019)

see room for improvement 
in how their organisations 
handle documents 
(vs. 97% in 2019)

Source: Nitro Future of Work Report Part 2, August 2020

8

Nitro Annual Report 2020The Nitro Productivity SuiteTM 

The Nitro Productivity Suite™ empowers organisations and knowledge workers through a suite of tools that improve document 
productivity by making it more efficient to create, convert, share, sign, and collaborate on documents on any device with a web 
browser, including mobile devices. This serves many modern organisations that have remote workers who need access to digital 
document workflows and eSigning in one place. 

The Nitro Productivity Suite comprises three core products: Nitro Pro™, Nitro Sign™ and Nitro Analytics™. Business customers 
can manage users and licenses through the Nitro Admin tool take advantage of on-boarding, adoption, and change management 
capabilities offered through our Customer Success team. 

The successful launch of Nitro Sign as a standalone product in June 2020 signaled Nitro’s shift from a bundled strategy to a platform 
strategy that will allow Nitro to grow revenue per customer and support customer retention rates. 

PDF Productivity

eSigning

Insights & Intelligence

Best-in-Class Service

+

View, create, 
and edit PDFs

Document 
conversion

Secure 
eSigning 
workflows 

Process 
digitisation

User 
adoption 
management

Workflow 
monitoring

Manage print 
cost

Remote 
collaboration

ROI 
measurement

Unlock the power of smarter workflows.

24/7 support 
team

Licence 
management

User 
management

9

Nitro Annual Report 2020Transforming the way the world works 

Helping customers during COVID-19 

Paper’s waning reign

Work shifted with unprecedented speed 

70%

The COVID-19 pandemic has fundamentally changed the way 
businesses operate. Offices closed around the world and shifted 
to entirely remote work. Many employees have yet to return, and 
likely will not, as productivity and processes anywhere, anytime 
have become the new normal. For many knowledge workers, 
these changes were empowering. For many organisations, they 
were bewildering. Organisations worldwide had no choice but 
to accelerate their adoption of document management, digital 
collaboration, and web conferencing tools to facilitate this urgent 
digitisation. Paper-based processes are no longer just inefficient, 
in many cases they are impossible. 

Nitro drove the change 

Printed documents vs. digital workflows

Pages Printed

Annotate & Collaborate

Sign

China Orders Lockdown
Feb 29

US Declares National
Emergency Mar 13

Italy Announces Quarantine
Mar 8

2/17

2/24

3/2

3/9

3/16

3/23

3/30

Source: NitroAnalyticsdatafrom17February2020to30March2020

60%

79%

63%

47%

56%

50%

50%

48%

44%

39%

Print

Scan

Mail physical
documents

Sign/approve
on paper

2019

2020

Source: Nitro Future of Work Report Part 2, August 2020

Remote work requires new solutions 

Nitro has enjoyed a front row seat to this rapid digital 
transformation. Analysis by Nitro shows eSigning and PDF 
collaboration have increased dramatically during the pandemic, 
while printing, scanning and physical signatures have declined. 
This illustrates that some well-ingrained paper-based behaviors 
will continue to change as remote work becomes more 
permanent. 

In June 2020, Nitro Sign was launched standalone eSignature 
solution, offering customers a smarter and faster way to get 
documents signed from anywhere. With unlimited electronic 
signatures, advanced team and collaboration features, 
integration within the Nitro Productivity Suite, document 
intelligence capabilities, and cloud storage and business 
workflow integrations, Nitro Sign enables businesses to shift to 
100% digital document workflows and be productive from any 
location. To help organisations of all sizes and industries navigate 
the disruption caused by the COVID-19 pandemic, Nitro Sign was 
made available free of charge in 2020, with standalone packaging 
and pricing to be unveiled in 1H 2021. 

10

Nitro Annual Report 2020The future of work 

Work-from-home as the new norm 

Now, twelve months after organisations have shifted to remote work, many view this as a permanent arrangement. 

The novel is becoming the norm

A work-from-home model is now less the exception and more of an expectation.

73%

plan to work from 
home as much or 
more frequently 
after COVID-19

67%

83%

say WFH is very 
or extremely 
important when 
considering future 
job opportunities

say the way their 
company handles 
documents has 
not improved 
significantly during 
the COVID-19 
pandemic

Increased demand
& usage
881%

Increase in Nitro Sign
business users
in 2020

160%

Increase in Nitro Pro
total time spent
in 2020

Source: Nitro Future of Work Report Part 2, August 2020   

Source: Nitro Analytics (for increased demand and usage)

Unfortunately, employers have not adequately grasped the opportunity presented by COVID-19 to improve their document 
handling processes. To manage remote workforces – without sacrificing efficiency and productivity – organisations must embrace 
workflow digitisation. 

11

Nitro Annual Report 2020 
 
Transforming the way the world works 

The three eras of the future of work 

Nitro has identified three eras across an organisation’s journey from analog processes to end-to-end, intelligent digital workflows. 

1.  The first era is Digitisation, in which analog, paper-based workflows are eliminated or streamlined with digital processes. 

2.  The second era is Optimisation, where the focus shifts to leveraging business intelligence to drive more business outcomes 

from increasingly digital workflows. 

3.  The third era is Transformation and will ultimately be reached as these intelligent, and increasingly automated, workflows become 

dominant throughout the entire organisation.

The Future of Work

Third Era
Transformation

First Era
Digitisation

Second Era
Optimisation

Intelligent workflows dominant

Focus shifts to digital speed,
reliability, quality, security

True digital transformation 
achieved

Workflows shift to digital

Mostly “mechanical’ workflows

Highly fragmented product 
categories

The rise of ‘intelligent’
workflows

Product rationalisation and 
consolidation begins

Limited number of large vendors 
own productivity and 
workflow ‘stack’

12

Nitro Annual Report 2020Building a platform for growth 

Moving to a platform strategy 

Nitro has designed its Document Productivity Platform to mirror this customer journey, overlaying its existing solutions and product 
roadmap. With our current solutions for PDF productivity (Nitro Pro) and eSignatures (Nitro Sign), Nitro is enabling customers to 
achieve Digitisation today. Nitro Analytics and our growing list of enterprise integrations and capabilities are also helping customers 
achieve greater Optimisation, accelerating the shift to digital document processes and workflows. In the near future, we will be 
introducing automation capabilities, as well as API and SDK capabilities to help customers achieve true Transformation throughout 
their entire organisation. 

With this strategy, Nitro is making the leap from a single-product company, with a bundled offering, to a true platform provider that 
can offer workflow productivity solutions to organisations at any stage in the transformation journey. This strategy offers the potential 
to grow relationships with existing customers, who today might use only one Nitro product, as well as unlock opportunities to reach 
new customers and entirely untapped markets. 

Nitro’s vision, backed by its product development pipeline, is to offer customers: 

•  Seamless, simple, and delightful document productivity from any device; 

•  Faster document processes with intuitive experiences and no-code automation; 

•  eSigning workflows optimised for individuals and teams; 

•  eSigning integrations with the most-used business apps; 

•  A vibrant ecosystem built around enterprise-grade document productivity and eSigning services; and 

•  Rich insights that make productivity visible for individuals and businesses. 

We estimate the market for document productivity and workflow solutions is worth $28 billion globally. With our proven success to 
date, the howling remote work tailwinds, our platform strategy, and our differentiated and growing suite of products, we are confident 
that Nitro can become a clear leader in this market, delivering long-term growth for the company and its shareholders.

Second Era
Optimisation

Nitro Analytics
Insights & Intelligence

Nitro Licensing System
Rapid Deployment

Integrations
Salesforce
SharePoint, OneDrive
Power Automate
GSuite, Teams, Box, Dropbox

Cross-Platform
Mobile

Third Era
Transformation

Automation
Document Generation
Process Automation
Data Extraction

API
eSign
PDF Productivity
Automation

SDK
eSign
PDF Productivity
Automation
(Nitro COM & 
Workflow Manager)

First Era
Digitisation

Nitro Pro
PDF Productivity

Nitro Sign
eSigning

Products

Platform

Integrated Automation

13

Nitro Annual Report 2020Transforming the way the world works 

Future Direction & Vision

Nitro is building the world’s first
Document Productivity Platform  

Productivity

Workflow

Automation

API/SDK

Analytical
Insights 

Centralised
Licensing 

Customer
Success 

Past, Present, and Future  

1

Large Mature
Category 

2

3

High-Growth SaaS
Categories 

Digital-Transformation-
as-a-Service

PDF Productivity

PDF Productivity

Partner Model

eSigning

Insights & Intelligence

Perpetual Licensing 

Subscription Licensing

Subscription Licensing + Services

14

Nitro Annual Report 2020Governance

Nitro is committed to meeting high standards of corporate governance to create long term and sustainable shareholder value. The 
Board supports the need for strong corporate governance, and this is reflected across the culture and business practice of the 
organisation. Our policies are essential in enabling transparency and accountability across the organisation, and in protecting and 
enhancing the interests of shareholders and other stakeholders. Nitro’s approach to corporate governance and our compliance with 
the Recommendations of the ASX Corporate Governance Council are described in our Corporate Governance Statement, which is 
available on our website at: https://ir.gonitro.com/investor-centre/?page=corporate-governance.

n
o
i
t
a
g
e
l
e
D

Shareholders

Board of Directors
Executive Chair – Kurt Johnson
Lead Independent Director – Lisa Hennessy 

Composition – 7 members 

Audit and Risk Management Committee
Chair – Sarah Morgan

Remuneration and Nomination Committee
Chair – Lisa Hennessy

Composition – 3 members

Composition – 3 members

CEO
Responsible for day-to-day management

Executive Team
Reports to the CEO and responsible for execution of the strategic objectives

Board composition – Diversity 2019

Board composition – Diversity 2020

25%

29%

75%

71%

Male

Female

Male

Female

A
c
c
o
u
n
t
a
b

i
l
i
t
y

15

Nitro Annual Report 2020Board of Directors

Kurt Johnson
Executive Chairman

Kurt joined the Board as an 
independent board member 
in September 2010 and was 
appointed Executive Chairman 
on 1 April 2020.

Kurt has over 24 years of 
professional management 
experience, including public 
and private company leadership 
across a range of internet and 
technology-based companies, 
and is now an active angel 
investor. He was previously an 
investment banker with Olympic 
Capital Partners, providing M&A 
and financial advisory services 
for middle-market companies in 
the telecommunications, media, 
and technology industries.

Special responsibilities

•  Chair of the Board

Current ASX listed company 
directorships

•  Nitro Software Limited (since 

September 2010)

Sam Chandler
Executive Director and 
Chief Executive Officer

Sam co-founded Nitro in May 
2005 and currently serves 
as the CEO and Executive 
Director. Sam is an experienced 
entrepreneur, starting his first 
company at age 16 while still in 
high school. Since then, he has 
started two more companies, sat 
on the board of the Australian 
Communities Foundation, and is 
currently an investor and mentor 
in Startmate, a leading Australian 
tech accelerator. Sam has over 
20 years of global technology 
leadership experience, including 
11 years living and working in 
Silicon Valley, and was named 
Ernst & Young’s Australian 
Emerging Entrepreneur of the 
Year in 2014.

Current ASX listed company 
directorships

•  Nitro Software Limited (since 

September 2010)

Michael Brown 

John Dyson

Non-Executive Director 

Non-Executive Director

Michael joined the Board in 2014 
on behalf of Battery Ventures 
after their participation in the 
Series B fundraising. Since 
joining Battery Ventures in 
1998, Michael has managed 
multiple investments spanning 
the enterprise software, financial 
services and technology enabled 
business-services markets. 
He currently serves on the 
boards of AuditBoard, CarNow, 
Diametric Capital, Istra Research, 
J. Hilburn, Joor.Michael was 
previously involved with Battery’s 
investments in Bluestem Brands 
(acquired Capmark Financial 
Group), Bonfire (merged into 
GTY Technology), ChemConnect 
(acquired by InterContinental 
Exchange), and ExactTarget 
(acquired by Salesforce.com).
He is currently on the board of 
the US National Venture Capital 
Association. 

Current ASX listed company 
directorships

•  Nitro Software Limited (since 

October 2014)

John joined the Board in July 
2018 representing Starfish 
Ventures, the manager of 
Starfish Technology Fund II, 
LP, a major shareholder in 
the Company. He has over 
24 years of experience working 
in the venture capital industry, 
investing in and supporting 
companies in the technology 
sector. John co-founded Starfish 
Ventures in 2001. Prior to 
that, was General Manager 
(Australia) of JAFCO Asia for six 
year and has over nine years of 
experience in the investment 
banking and stockbroking 
industries.

Special responsibilities

•  Member of the Remuneration 
and Nomination Committee

Current ASX listed company 
directorships

•  Nitro Software Limited (since 

June 2018)

•  Audinate Group Limited (since 
March 2017) Non-Executive 
Director

16

Nitro Annual Report 2020Lisa Hennessy 
Lead Independent 
Non-Executive Director

Sarah Morgan 
Independent 
Non-Executive Director

Richard Wenzel
Non-Executive Director

Board composition – 
Tenure 2019

50%

25%

25%

Less than 
1 year

Between 
1–5 years

More than 
5 years

Board composition – 
Tenure 2020

57%

43%

Less than 
1 year

Between 
1–5 years

More than 
5 years

Richard co-founded Nitro in 
2005 and has been a Director 
since. He also sat on the 
boards of Nitro’s US and EMEA 
entities. Richard is a pragmatic 
entrepreneur who founded his 
first company (ARTS PDF) in 1998 
after a career in investment 
banking. ARTS PDF was a leading 
developer of PDF plugins and an 
instrumental grounding in the 
path to founding Nitro. Richard 
has 21 years of experience in 
document productivity and, 
before his resignation from 
Executive capacity effective 
31 March 2020, he served as 
the Senior Vice President of Tax 
and Treasury and is responsible 
for key treasury functions and 
tax compliance. He also served 
as the primary internal legal 
advisor.

Current ASX listed company 
directorships

•  Nitro Software Limited (since 

September 1999)

Lisa joined the Board in 
November 2019. She is a highly 
experienced executive and 
company director with over 
30 years of experience. Lisa 
currently sits on the board 
of several public and private 
companies. Prior to serving as 
a board member, Lisa spent 
over a decade in strategy and 
M&A roles in the US, including 
Director of Strategy and M&A for 
Del Monte Foods and Director at 
GE Capital.

Special responsibilities

•  Chair of the Remuneration 
and Nomination Committee

•  Member of the Audit and Risk 

Management Committee

Current ASX listed company 
directorships

•  Nitro Software Limited (since 

November 2019)

Former ASX listed company 
directorships in the last 
three years

•  Murray River Organics Limited 
(since August 2016 to January 
2018) Non-Executive Director, 
Chair of the Remuneration 
and Nomination Committee 
and Member of the Audit and 
Risk Management Committee

Sarah joined the Board in 
November 2019. She is an 
experienced public and private 
company director, particularly 
in audit and risk management 
capacity. Prior to becoming a 
company director, Sarah spent 
15 years as an Executive Director 
for an independent corporate 
advisory firm Grant Samuel, 
specialising in M&A, public, and 
private capital raisings. 

Special responsibilities

•  Chair of the Audit and Risk 
Management Committee

•  Member of the Remuneration 
and Nomination Committee

Current ASX listed company 
directorships

•  Nitro Software Limited (since 

November 2019)

•  Adslot Limited (since January 
2015) Non-Executive Director 
and Chair of the Audit and 
Risk Committee

•  Whispir Limited (since January 
2019) Non-Executive Director 
and Chair of the Audit and 
Risk Committee

•  Future Generation Global 

Company Limited (since June 
2015) Non-Executive Director 

Former ASX listed company 
directorships in the last 
three years

•  Hansen Technologies 

Limited (since October 2014 
to December 2019) Non-
Executive Director and Chair of 
the Audit and Risk Committee

17

Nitro Annual Report 2020Senior Executives 

Kurt Johnson
Executive Chairman 

Sam Chandler
Executive Director and 
Chief Executive Officer

Ana Sirbu
Chief Financial Officer

Gina O’Reilly
Chief Operating Officer

Refer to Kurt’s full bio on page 16.

Refer to Sam’s full bio on page 16.

Gina joined Nitro in 2008 as 
COO, with global responsibility 
for the Business Operations 
and People functions, including 
Employee Experience and 
Talent. With over 15 years of 
software industry experience, 
Gina seeks to attract, retain, 
and cultivate the best talent 
at Nitro. She is passionate 
about developing a creative, 
challenging, fun, diverse, and 
inspiring work environment that 
makes every Nitronaut feel his 
or her contribution helps to 
grow the business. Prior to Nitro, 
Gina oversaw global sales and 
marketing at activePDF, a leading 
provider of server-side PDF 
solutions and developer tools.

Gina holds an MBA from the 
University of Phoenix and a 
Bachelor of Arts in International 
Marketing & Languages from 
Dublin City University, Ireland. 

Ana joined Nitro in September 
2020 and brings to Nitro strong 
expertise in corporate and 
operational finance within the 
technology sector, most recently 
as Chief Financial Officer at 
BlueVine, a leading provider 
of small business banking and 
lending in the US. In this role, 
she led the company’s finance, 
strategy, capital markets and 
analytics activities, playing a 
critical role in BlueVine’s strong 
growth and success. 

Prior to joining BlueVine, Ana 
led technology investment 
activity at Google Capital across 
the fintech and SaaS sectors. 
She also previously held 
investing, finance, and corporate 
development roles at Skrill, 
Silver Lake Partners and UBS 
investment bank. 

In September 2020, Ana was 
recognised among the top 
25 women leaders of 2020 
in the financial technology 
sector globally by The Financial 
Technology Report. In November 
2018, Ana was included on 
the Innovate Finance Women 
in FinTech Powerlist, which 
recognises the contributions of 
women leading innovation in 
financial services.

Ana holds a Bachelor of Arts 
in Economics from Harvard 
University.

18

Nitro Annual Report 2020Maria Robinson
Chief Marketing Officer

Maria joined Nitro in August 
2020. As Nitro’s first-ever 
Chief Marketing Officer, Maria 
is responsible for driving 
growth and awareness of 
Nitro around the globe. Prior 
to Nitro, Maria served as Vice 
President of Growth Strategy 
at Imperva. In this role, Maria 
was responsible for Marketing 
and SDR organisations leading 
brand, digital, demand, web, 
and ABM transformation, and 
the transition to SaaS. She 
also founded the Imperva 
Women’s Network to help foster 
greater diversity and inclusion 
in technology. Prior to joining 
Imperva, Maria held various 
leadership roles in high growth 
divisions at Intuit, LogMeIn, 
and Citrix as well as healthcare 
technology startups.

Maria holds a Bachelor’s degree 
in Sociology and Global Studies 
from Alverno College.

Mark Flannagan
Senior Vice President, 
Global Sales

Mark joined Nitro in January 
2020. As Senior Vice President 
of Global Sales, Mark oversees 
all of Nitro’s global Sales, 
Customer Success, and 
Revenue Operations. He is an 
accomplished executive with a 
proven track record of driving 
high performance and business 
transformation through focused 
execution, often in challenging 
and highly competitive market 
segments.

Prior to Nitro, Mark was a 
member of Marketo’s senior 
leadership team in EMEA, 
responsible for accelerated 
growth across the region. 
He also served as Executive 
Vice President at Vistatec, a 
global professional services 
organisation, where he headed 
up global sales, marketing and 
strategy. Mark previously held 
number of senior sales and 
marketing leadership positions 
in organisations, including 
PFH Technology Group, 
GlaxoSmithKline (GSK), and 
Hewlett Packard.

Mark holds a Bachelor of 
Commerce degree (Marketing 
major) and a Postgraduate 
Higher Diploma in Marketing 
Practice from the National 
University of Ireland, Galway.

Sam Thorpe
Chief Product Officer

David O’Donoghue
Vice President, Engineering

David joined Nitro in 2018 as VP 
of Engineering. In this role, David 
is responsible for overseeing 
the global engineering team 
across Dublin and San Francisco, 
as well as all Nitro products. 
David has over 30 years of 
extensive experience developing, 
coaching, and leading software 
engineering organisations. 
Prior to Nitro, Dave served as 
Head of Engineering at Zalando 
Ireland, Head of Software 
Development at Full Tilt Poker, 
Senior Development Manager 
at Oracle, and Head of R&D at 
Performix Technologies. David 
holds a Master of Science (First 
Class Honours) in Work and 
Organisational Behaviour from 
Dublin City University.

Sam rejoined Nitro in July 
2020 as Chief Product Officer. 
Before this, he served as CPO 
at Flow Kana, responsible for 
formulating the company’s 
technology and data strategy to 
accelerate the responsiveness 
of all supply chain tiers. Prior 
to Flow Kana, Sam served 
as the Director of Product 
Strategy at Nitro, where he led 
strategy, customer research and 
innovation toward synthesising 
and unifying global product 
strategy. Sam also played a key 
role in the fund raising of tens of 
millions of investment dollars.

Earlier in his career, Sam 
built and led innovative, 
high-performance product 
organisations in start-up 
environments, including two 
different enterprise real estate 
systems that were acquired 
in succession by Fortune 
500 companies. Sam holds a 
Bachelor’s degree in Psychology 
with a Business minor from 
Humboldt State University.

19

Nitro Annual Report 2020Director’s Report

The Directors present their report on the consolidated entity (referred to as ‘the Group’) consisting of 
Nitro Software Limited and the entities it controlled at the end of, or during, the financial year ended 
31 December 2020. All amounts are presented in US Dollars (‘USD’) unless otherwise stated. 

20

Nitro Annual Report 2020

Principal activities

The principal activities of the Group during the year were the provision of document productivity software, including PDF productivity, 
eSigning workflow, and analytics solutions, as well as associated maintenance and support services. 

Corporate information

Nitro Software Limited is a company limited by shares that is incorporated and domiciled in Australia. The company’s registered 
office is Level 7, 330 Collins Street, Melbourne, Victoria, Australia and principal place of business is 150 Spear Street, Suite 1500, 
San Francisco, California, United States of America. 

Details of Directors

As at the date of this report, the details of the Directors of the Company are as follows:

NAME

Kurt Johnson

Sam Chandler

Andrew Barlow

Michael Brown

John Dyson

Lisa Hennessy

Sarah Morgan

POSITION

Executive Chairman 

Executive Director and Chief Executive Officer (‘CEO’) 

Independent Non-Executive Director (Resigned 25 August 2020)

Non-Executive Director 

Non-Executive Director 

Lead Independent Non-Executive Director 

Independent Non-Executive Director 

Richard Wenzel

Non-Executive Director 

The Directors listed above each held office as a Director of the Company throughout the period and until the date of this report, 
other than:

•  Kurt Johnson, who was appointed as an Executive Chairman effective 1 April 2020 and he performed duties of acting CFO from 

1 April 2020 to 28 September 2020;

•  Richard Wenzel, who ceased to be an Executive Director effective 31 March 2020; 

•  Lisa Hennessy, who was appointed as the Lead Independent Director effective 1 April 2020; and

•  Andrew Barlow, who resigned from his position as Non-Executive Director on 25 August 2020.

Directors and meetings of Directors

The table below sets out the Directors of the Group and details the number of board and committee meetings held and attended by 
those Directors, during the year ended 31 December 2020.

BOARD

AUDIT AND RISK COMMITTEE

REMUNERATION AND 
NOMINATION COMMITTEE

Sam Chandler

Kurt Johnson

Andrew Barlow3 

Michael Brown

John Dyson

Lisa Hennessy

Sarah Morgan

Richard Wenzel4 

(A)1 

18 

18 

12 

18 

18 

18

18 

18 

(B)2 

18 

18 

11 

18 

18 

18

18 

18 

(A)1 

(B)2 

(A)1

(B)2

–

3 

6 

– 

– 

9

9 

3 

–

3 

6 

– 

– 

9

9 

3 

–

3 

–

–

5 

5

5 

– 

–

3 

–

–

5 

5

5 

– 

1.  Number of meetings held during the time the Director held office and was eligible to attend as a member.
2.  Number of meetings attended. 
3.  Resigned as a member of the Board of Directors and Audit and Risk Committee on 25 August 2020.
4.  Appointed as a member of the Audit and Risk Committee on 23 September 2020.

21

Nitro Annual Report 2020Director’s Report 

The qualifications, experience and roles and responsibilities of Directors, including current and recent directorships, are detailed on 
pages 16 to 17 of the Annual Report.

The remuneration, interests in securities and share options are detailed in the Remuneration Report on pages 46 to 53 of the 
Annual Report. 

Company secretary

Mark Licciardo (Company Secretary)

Mark was appointed as Company Secretary effective 21 November 2019. Mark is the founder and Managing Director of Mertons 
Corporate Services Pty Ltd. As a former company secretary of ASX 50 companies, Transurban Group and Australian Foundation 
Investment Company Limited, his expertise includes working with boards of directors in the areas of corporate governance, business 
management, administration, consulting, and company secretarial matters. He is also the former Chairman of the Governance 
Institute of Australia Victoria division, Academy of Design (LCI Melbourne) and Melbourne Fringe Festival and a current non-executive 
director of a few public (including ASX listed) and private companies. Mark holds a Bachelor of Business Degree (Accounting) from 
Victoria University and a Graduate Diploma in Company Secretarial Practice, is a Fellow of the Australian Institute of Company 
Directors, the Institute of Chartered Secretaries and Administrators and the Governance Institute of Australia. 

Kathleen Miller (Former Co-Company Secretary)

Kathy joined Nitro in January 2019 in the role of CFO and was appointed the Co-Company Secretary from 21 November 2019 till the 
date of her resignation on 31 March 2020. 

Officers

The names and roles of other Officers of the Company during FY2020 are shown in “Key Management Personnel” of the 
Remuneration Report on page 32 of the Annual Report.

Insurance of Directors and Officers

The Company has agreed to indemnify the current Directors and certain officers of the Company and its controlled entities against 
all liabilities to another person (other than the Company or a related body corporate) that may arise from their position as Directors 
and officers of the Company and its controlled entities, except where the liability arises out of conduct involving a lack of good faith. 
The agreement stipulates that the Company will meet the full amount of any such liabilities, including costs and expenses. Under the 
terms of the agreement, the Company will meet the full amount of any such liabilities, including legal fees. 

Insurance premiums

The Group has paid insurance premiums in respect of Directors’ and Officers’ liability and legal expenses insurance contracts, 
for current and former Directors and Officers, including senior executives of the Company and Directors, senior executives and 
secretaries of its controlled entities. The insurance premiums relate to legal costs and expenses incurred by the relevant officers in 
defending proceedings and other liabilities that may arise from their position, with the exception of conduct involving a willful breach 
of duty or improper use of information or position to gain a personal advantage or to cause detriment to the Company. The terms of 
the insurance contract require that the amount of the premium paid be kept confidential.

Auditor and non-assurance services

PricewaterhouseCoopers (PwC) continues in office in accordance with section 327 of the Corporations Act 2001. It is the Group’s policy 
to engage PwC on assignments additional to their statutory audit duties where their expertise and experience with the Group are 
important. These assignments are principally due diligence reporting on acquisitions and tax advice.

Details of the amounts paid or payable for non-assurance services and those in relation to the IPO in FY2019 by PwC are disclosed in 
note 17 “Auditor’s remuneration” to the Consolidated Financial Statements on page 83 of the Annual Report. The Board of Directors 
has considered the position and is satisfied that the provision of the non-assurance services is compatible with the general standard 
of independence for auditors imposed by the Corporations Act 2001. The directors are satisfied that the provision of non-assurance 
services by the auditor did not compromise the auditor independence requirements of the Corporations Act 2001 for the following 
reasons:

22

Nitro Annual Report 2020•  All non-assurance services have been reviewed by the Audit and Risk Management Committee and the Board to ensure they do 

not impact the integrity and objectivity of the auditor; and

•  None of the services undermine the general principles relating to auditor independence as set out in APES 110 Code of Ethics for 

Professional Accountants.

A copy of the Auditor’s Independence Declaration as required under section 307C of the Corporations Act 2001 is set out on page 55 
of the Annual Report.

Proceedings on behalf of the Company

No proceedings have been brought or intervened in on behalf of the Company, nor have any applications for leave to do so been 
made in respect of the Company, under section 237 of the Corporations Act 2001.

Environmental regulation

The operations of the Group are not subject to any particular or significant environmental regulations under a Commonwealth, State 
or Territory law.

Significant changes to state of affairs of the Company

It is the opinion of the Directors that there were no significant changes in the state of affairs of the Group during the year, except as 
otherwise noted in this report.

Subsequent events

The Directors are not aware of any matters or circumstances that have arisen since 31 December 2020 that have significantly affected 
or may significantly affect the operations of the Group in subsequent financial years, the results of those operations, or the state of 
affairs of the consolidated entity in future financial years.

Other information

The following information, contained in other sections of this Annual Report, also forms part of this Directors’ Report:

•  Operational and Financial Review on pages 24 to 29 of the Annual Report;

•  No dividends have been paid, declared or proposed; 

•  Likely developments in the operations of the Group are outlined in the “Outlook” section of the Operational and Financial Review 

on page 29 of the Annual Report; and

•  Remuneration Report on pages 30 to 54.

Rounding

The amounts contained in this report and in the financial report have been rounded to the nearest $1,000 (unless otherwise stated) 
under the option available to the Group under ASIC Corporations (Rounding in Financial/Directors’ Reports) Instruments 2016/191. 
The Group is an entity to which the legislative instrument applies.

This report is made in accordance with a resolution of the Directors.

Kurt Johnson

Executive Chairman

24 February 2021

Sam Chandler

Chief Executive Officer

24 February 2021

23

Nitro Annual Report 2020Operating and financial review

This operating and financial review (‘OFR’) is designed to assist shareholders in understanding the Group’s business performance 
and the factors underlying its results and financial position. It complements the financial disclosures in the Consolidated Financial 
Statements on page 57 to 86. The OFR covers the period from 1 January 2020 to 31 December 2020, including the comparative 
prior period and the prospectus forecast for the year ended 31 December 2020. To conform to the current period presentation, 
comparative figures have been reclassified where appropriate.

The OFR also includes Software-as-a-Service (‘SaaS’) metrics that we believe are critical to the understanding of the performance of 
the business. These SaaS metrics are non-IFRS measures and the manner in which these are calculated and trends they convey are 
explained in Appendix to the Annual Report 2020.

24

Nitro Annual Report 2020Strong 2020 performance

“Considering all the challenges that 2020 had to offer we are thrilled to present our results, with at-or-above plan performance on all 
key metrics and strong subscription sales growth. We’ve managed successfully through the initial disruption caused by the COVID-19 
pandemic and built a team to deliver the strategic objectives for Nitro.”

Sam Chandler Co-Founder & CEO

SUMMARY OF FINANCIAL RESULTS
US$ MILLIONS1

Subscription

Perpetual licence, maintenance and support

Total revenue

Cost of revenues

Gross profit

Sales and marketing

Research and development

General and administrative

Operating EBITDA 

IPO Costs

Share-based payment expense

FX gains/(losses)

EBITDA

Depreciation and amortisation expense

Other

Loss after tax

SAAS METRICS

Annual Recurring Revenue (ARR) $million

Gross margin

Net Revenue Retention

Subscription retention rate  

LTV/CAC (ratio)

Revenue

Subscription revenue

2020

21.2 

18.9 

40.2 

 (3.8)

36.4 

(20.2)

 (9.4)

 (9.2)

(2.4)

 (0.0)

 (3.0)

(0.6)

(6.0)

(1.7)

0.1

(7.5)

2019

13.2 

22.5 

35.7 

 (3.7)

32.0 

(18.9)

 (7.2)

(7.0)

(1.1)

 (3.0)

 (0.8)

1.1 

(3.8)

(2.0)

(2.1)

(7.9)

CHANGE

CHANGE %

2020F2 

8.1 

 (3.5)

4.5 

 (0.1)

4.4 

 (1.3)

 (2.1)

(2.2)

(1.3)

3.0 

 (2.1)

(1.6)

(2.1)

0.3

2.2

0.4

2020

27.7 

91%

117%

85%

 3.1x 

61%

-16%

13%

3%

14%

7%

30%

31%

110%

-100%

254%

-151%

55%

-15%

-106%

-5%

2019

16.9 

90%

126%

90%

 2.8x 

20.2 

20.2 

40.5 

 (4.5)

35.9 

 (21.3)

 (10.3)

 (8.4)

(4.0)

–

(1.3)

–

(5.3)

(1.8)

0.1

(7.0)

2020F

24.4 

89%

NA

NA

NA

For 2020, subscription revenue increased by $8.1 million to $21.2 million, up 61% YoY from $13.2 million for the same period in 2019. 
Subscription revenue was 53% of total revenue in 2020, up from 37% in 2019. This increase was primarily driven by new customer 
wins, including many large enterprise customers, as well as expansions from existing subscription customers. 

The Company measures growth in subscription revenue through New ARR added. New ARR added measures growth in subscription 
licence revenue during the period as a result of sales of subscription licences to new customers, additional subscription licence sales 
to existing subscription customers, and the conversion of maintenance and support contracts to subscription licensing. New ARR 
added during 2020 was $10.9 million compared to $6.7 million for the same period in 2019. Consequently, ending ARR rose 64% 

1.  Totals may not add due to rounding errors caused by the figures being rounded to the nearest tenth of million dollars.
2.  As per the IPO Prospectus.

25

Nitro Annual Report 2020Operating and financial review 

during 2020 to $27.7 million from $16.9 million at the end of the same period last year. Only 27% of New ARR added during 2020 
was derived from perpetual customers with maintenance and support contracts transitioning to our subscription offering during the 
course of the year.

Subscription revenue outperformed the IPO prospectus forecast for FY2020 by $1 million or 5% primarily on account of the increased 
focus to transition to a subscription-based model. 

Perpetual licence, maintenance and support revenue

Perpetual revenue, which includes perpetual licences, maintenance and support revenues, was $18.9 million in 2020, down 16% YoY 
from $22.5 million in 2019. 2020 perpetual revenue comprised 47% of total revenue, down from 63% of total revenue in 2019. The 
Company expects perpetual revenue to continue to reduce as a percentage of total revenue, given the rapid deliberate growth in 
subscription sales and the success of the Nitro Productivity Suite.

Gross profit and gross profit margin

Gross profit increased by $4.4 million or 14%, to $36.4 million in 2020 compared to $32.0 million during 2019. The gross margin was 
91% for 2020, compared to 90% for 2019. Cost of revenues decreased during 2020 as a percentage of total revenue compared to 
2019 primarily due to the growth in and dominance of subscription licensing, which has a lower cost-of-sale than perpetual licensing. 

Cost of revenues includes the cost of third-party technologies that are used to host Nitro’s cloud-based products, third-party 
technologies that are embedded in the Company’s products, third party hosting and transaction services for the Company’s online 
storefront, and employee and other operating costs associated with the Company’s customer support organisation. 

Operating expenses

Sales and marketing

Sales and marketing expenses were $20.2 million in 2020, an increase of $1.3 million or 7% as compared to $18.9 million in 2019. 
As a percentage of total revenue, sales and marketing expenses were 50% and 53% of total revenue in 2020 and 2019, respectively. 
The increase in sales and marketing expense was primarily due to an increase in head count, which was 79 at the end of 2020 as 
compared to 61 at the end of 2019. The sales and marketing expenditure is, however, lower than the prospectus forecast on account 
of hiring deferrals, travel and event cost reductions, and general expense caution in light of the COVID-19 pandemic. These reductions 
were partially offset by an increase in advertising during 2020. 

The Company measures the efficiency of sales and marketing by monitoring LTV/CAC ratios. The LTV/CAC ratio was 3.1x for 2020 
versus 2.8x for 2019. 

Research and development

Research and development expenses were $9.4 million in 2020, an increase of $2.1 million or 30% compared to $7.2 million in 2019. 
As a percentage of total revenue, research and development expenses were 23% of total revenue in 2020 compared to 20% in 2019. 
The increase was primarily due to increased personnel cost. Total research and development employees at the end of 2020 were 64, 
as compared to 42 at the end of 2019. Activities during the year included the development and launch of Nitro Sign™, and several new 
product integrations and enhancements. During the year, all research and development costs were expensed, as they did not meet 
the recognition and measurement criteria under the AASB 138.

General and administrative expenses

In 2020, general and administrative expenses were $9.3 million, an increase of $2.2 million or 32% compared to $7.0 million in 2019. 
As a percentage of total revenue, general and administrative expense increased to 23% of total revenue in 2020 from 20% of total 
revenue in 2019. This was primarily due to increase in costs associated investments ahead of anticipated growth and scale. We expect 
this cost base to normalise as a percentage of revenue as we continue to grow. 

Other items impacting the results

Share-based payments expense

Share-based payments expenses were $3.0 million in 2020, an increase of $2.1 million from $0.8 million in 2019. The increase was 
primarily attributable to the awards to the Executive Chairman and the hire of a number of key executives and C-Level hires in 2H 2020.

26

Nitro Annual Report 2020Finance costs, net

In 2020, finance costs, net were lower by $1.7 million due to the repayment of the Company’s outstanding debt in December 2019 
following the IPO. 

Cash flows

Cash and cash equivalents were $43.7 million as of 31 December 2020. 

Operating cash outflow of $1.5 million in 2020 was higher than the operating cash inflow of $0.4 million in 2019. The increase in 
operating cash flow for 2020 compared to the same period of 2019 was primarily due to increased cost operations given investment 
in the business, partially offset by changes in other working capital. Gross receipts from customers in 2020 aggregated to $42.7 million 
as compared to $40.2 million in 2019. Investing activities included $0.2 million in relation to premiums on foreign currency option. 

Cash flow from financing activities included payments for leases of $1.4 million, IPO transaction costs $0.2 million and the purchase of 
treasury shares of $0.1 million. This was partially offset by receipts from the proceeds from the exercise of stock options of $0.4 million.

COVID-19 update

Further to the update provided to the market during 2020, the impact of the COVID-19 pandemic on the Company has not been 
material. At the beginning of the pandemic, we observed that many customers were focused on their initial pandemic response, 
resulting in some cases in delays or reviews of new initiatives. More recently, however, businesses have been seeking to quickly 
transform practices and processes to enable fully digital or fully remote work. Quite often these are technology investments that had 
been planned over many years, brought forward and accelerated. Businesses are seeking solutions that deliver a positive end-user 
experience and are also scalable, easy to implement and manage, and future proof. 

The Company has seen this new and urgent demand across a number of areas as customers request solutions for rapid digitisation 
to enable remote work productivity with a strong focus on document collaboration and eSigning capabilities. This demand highlights 
the relevance and robustness of the Company’s product offering and business model. 

Our response to the pandemic especially with relation to our team at Nitro has been swift and decisive, Nitro implemented  
work-from-home (‘WFH’) effective 12 March 2020, ceased all travel and required self-isolation for returning travelers. To ensure 
organisation productivity remained high, all Nitronauts were WFH-enabled with home office equipment, upgrades to computing 
equipment and internet connectivity where required. Nitro’s ‘new normal’ operations included new meeting, check-in and 
communication models, regular employee surveys, and expanded health and wellness programs. Given our prompt actions, 
Nitronauts successfully remained engaged and productive throughout the course of the year.

With a balance sheet free from debt, a strong cash position and low operating cash requirements, the Company is well-positioned to 
manage the business impact during this unprecedented period. 

Launch of Nitro Sign™

In June 2020, Nitro Sign was launched as a standalone eSignature solution, offering customers a smarter and faster way to get 
documents signed from anywhere. With electronic signatures suitable for numerous use cases, advanced team and collaboration 
features, integration within the Nitro Productivity Suite, document intelligence capabilities, cloud storage and business workflow 
integrations, Nitro Sign enables businesses to shift to 100% digital document workflows and their employees to be productive from 
any location. To help organisations of all sizes and industries navigate the disruption caused by the COVID-19 pandemic, Nitro Sign 
was made available free of charge in 2020. User acquisition, growth and usage goals, including signature volumes, are far exceeding 
our internal targets. NitroSign standalone pricing and packaging will be introduced in 1H 2021. 

Nitro’s growth strategy

The Company’s growth strategy is founded on five primary levers:

•  Expansion within existing customers;

•  Winning new customers;

•  New product development;

•  Mergers and acquisitions; and

•  New markets and channels.

27

Nitro Annual Report 2020Operating and financial review 

Nitro expects to continue to attract new enterprise and mid-market Nitro Productivity Suite customers around the globe. Our new 
customer acquisition strategy is supported by field and inside sales, sales development resources, marketing campaigns and brand 
awareness, channel partners and existing customer referrals.

‘Land and expand’ is the Nitro go-to-market and customer success mantra. Nitro is focused on increasing the value it provides to 
and in turn derives from existing customers over time, in several ways, including through an increase in the number of licences and 
through an increase in the average selling price per licence. Customers typically add more user licences as their employee base 
grows organically or inorganically, or if a decision is made that Nitro’s capabilities are required by an expanded number of knowledge 
workers or workflows. Nitro expects to increase average contract values over time by cross-selling and up-selling Nitro Sign as well as 
other new products and expanded features and integrations.

Nitro has an ambitious product roadmap for FY2021 and beyond. Nitro believes there are vast growth opportunities both in the core 
markets of PDF productivity and eSigning, as well as adjacent markets of document productivity and workflow more broadly. Nitro is 
committed to the following short to medium-term product development ambition:

•  Seamless, simple, and delightful document productivity from any device;

•  Faster document processes with intuitive experiences and no-code automation;

•  eSigning workflows optimised for individuals and teams addressing most use cases;

•  Developing further integrations with the most-used business apps;

•  A vibrant ecosystem built around enterprise grade document productivity and eSigning services; and

•  Rich insights that make productivity visible for individuals and businesses.

In addition to organic growth drivers explained above, Nitro may from time to time evaluate opportunities to acquire companies or 
assets to accelerate product development, as well as product roadmap execution.

These growth levers, combined with the very large markets in which we operate and the accompanying accelerating growth trends 
observable in 2020, provide enormous opportunity for the Company. Nitro estimates its total addressable market (‘TAM’) for PDF 
document productivity and eSigning to be $28 billion1.   

The COVID-19 pandemic is accelerating digital transformation around the world and increasing investments in document productivity, 
workflow, and analytics solutions. 

With Nitro’s strong history in selling these solutions into the largest organisations in the world, we are excited to deploy our capital 
and resources to continue to grow our product offering and rapidly scale our customer base.

Proactive approach to risk management and response

Nitro deals with a variety of business risks, which it actively assesses and manages as part of its risk management framework 
along with the Board and the Executive Team. Nitro’s core risks and the way they are managed are described below. This is not a 
comprehensive list of the risks involved or the mitigating actions that have been adopted.

Strategic risks

Nitro has a clear strategy to ensure the continued growth of the organisation. The strategic direction, together with the Company’s 
ability to successfully execute on that strategy, is critical to its future success. Nitro devotes a significant amount of time and resources 
to developing, monitoring, and reviewing its strategic direction. This process involves a number of activities, including: 

•  Dedicated strategy days at Board and Executive level;

•  Regular engagement with external subject matter experts and consultants, including competitive intelligence; 

•  Development of an organisation and reporting structure conducive to the execution of the strategic plans; and

•  Ongoing monitoring and review of strategy within the organisation. 

Nitro is confident that its thorough approach to the development, review, and execution of its strategy greatly reduces risk in this area.

1.  Nitro Productivity Suite and Nitro Sign TAM calculated by estimating the total number of companies worldwide across our SMB, Mid-Market, Growth and 
Enterprise segments using LinkedIn data and applying an Annual Contract Value (ACV) per segment for each product. Productivity Suite ACVs are based 
on Nitro’s typical ACVs per segment achieved today, and Sign ACVs are based on typical eSigning contract values currently achieved by market leaders, but 
discounted to reflect expected Nitro pricing and packaging.

28

Nitro Annual Report 2020Cybersecurity, data protection, and third-party dependence

The use of information technology is critical to Nitro’s ability to deliver products and services to customers and the growth of its 
business. Nitro’s products also involve the storage and transmission of its customers’ confidential and propriety data, which may 
include sensitive personal or business information. By nature, information technology systems are susceptible to cyber-attacks, with 
third parties seeking unauthorised access to data and financial theft, thereby causing disruption to business-as-usual services. Any of 
these events could cause a material disruption to Nitro’s business and operations.

Nitro has based its data protection and cyber security protocols on the ISO 27000 suite of standards, the U.S. National Institute of 
Standards & Technology Special Publication 800-53, and the EU GDPR regulation on data privacy. These standards enable Nitro to 
maintain its certifications for SOC2 Type 2, HIPAA, and Privacy Shield. These are important accreditations that customers expect 
when dealing with software providers in the industries in which Nitro operates. In certain circumstances, such accreditations 
are also required to be maintained in order to allow Nitro to tender for and provide its product offering to certain clients 
(e.g., government entities). 

Nitro’s systems are designed, built, and managed to reduce the potential for security or data privacy breaches. Nitro Sign is dependent 
on the performance, reliability, and availability of its own technology platforms, third party data centres and global communications 
systems, including servers, the internet, hosting services, and the cloud environment in which it provides its products. 

Nitro uses Tier 1 service providers for the provision of data centres for its key cloud services. These partners host data in highly 
secure, fully redundant data centres, and communications infrastructure is similarly secure. Nitro’s relationships with these providers 
are designed to maximise reliability and connectivity, with ongoing systems testing and monitoring.

Talent management

The success of the Company is dependent upon the ongoing retention of key personnel, including senior executives, as well as the 
sales and product teams. In addition, Nitro needs to attract and retain highly skilled software development engineers, for which the 
market is quite competitive.

Nitro continues to develop leadership, learning and development, as well as engagement initiatives to drive and deliver a results-
oriented and high-engagement culture. A best-in-class approach to remuneration, personal leave, wellness and healthcare benefits, 
as well as an identifiable value system, has ensured that any risks emanating in relation to talent management are mitigated promptly 
and suitably.

Our response to cyber security incident

During the year ended 31 December 2020, the Company reported a low impact, isolated security incident, which involved limited 
access to a Nitro database by an unauthorised third party. Upon learning about the incident, the Company took immediate action to 
ensure the Nitro environment was secure and commenced an investigation with the support of leading cybersecurity and forensic 
experts. The investigation is now completed. The Company did not experience, and does not expect going forward, any material 
financial impact in relation to the incident. Costs incurred from the remediation and mitigation of this incident were covered by the 
Company’s cyber insurance policy.

Outlook

In FY2021, Nitro will continue to focus on delivering its platform product strategy, driving increased adoption of the Company’s PDF 
productivity, eSigning and analytics solutions across new and existing customers in its enterprise, mid-market and SMB segments.  

Nitro’s total addressable market in document productivity and eSigning is large and growing, supported by strong structural tailwinds 
and changing work practices accelerated by COVID-19, and estimated at $28 billion. Given the scale of the market opportunity, 
clear sector tailwinds, and the Company’s multiple growth levers, Nitro will be making key investments in FY2021, primarily focused 
on product development and scaling its go-to-market organisation. Nitro will also continue to explore other targeted investments, 
including potential acquisitions, in order to build capability and scale and further cement its leadership position in global document 
productivity and workflow.

29

Nitro Annual Report 2020Remuneration Report (Audited)

Message from the Chair of the Remuneration and Nomination Committee

Dear Shareholder,

On behalf of the Board, I am pleased to present Nitro Software Limited ’s Remuneration Report for the financial year to 
31 December 2020. 

2020 was a year of transformation for the Company as we strengthened our executive team through several key appointments, 
including a new Chief Financial Officer, Chief Marketing Officer, Chief Product Officer and other Vice Presidents across the business. 
These strategic hires were to ensure we have the necessary talent in place to support our pace of growth and future aspirations, 
whilst continuing to deliver outstanding performance for our shareholders and executing on the commitment to broaden our 
approach to remuneration as we transition to a public company since listing in December 2019.

Financial performance

We delivered strong results for our shareholders with both Total Shareholder Return (TSR) of 96%, and Annual Recurring Revenue 
(ARR) growth of +64% YoY outperforming our market peers. Our operating EBITDA result of ($2.4) million was $1.6 million ahead of 
Prospectus with our Revenue result in line at $40.2 million +13% YoY.

Remuneration outcomes

Our achievements above were reflected in the executive remuneration outcomes for this year. Executives on average received 99% 
of their Short-Term Incentive (‘STI’) target for performance against a balance scorecard of measures and with the achievement of 
140% of the Board approved Operating EBITDA target the overall pool was funded at the maximum of 112%. The tracking of our 
2020 Long-Term Incentive (‘LTI’) relative TSR component (50%) at year end is above the 90th percentile of the peer group (S&P/ASX 
All Technology Index (‘XTX’) inception companies). 

KMP changes 

During the first half, a number of key changes occurred within the executive team, including the departure of Kathy Miller (former 
CFO) and the retirement of co-founder Richard Wenzel from his executive role. Both forfeited unvested options and STI opportunity. 
Kurt Johnson was appointed Executive Chair and assumed the role of acting CFO whilst we undertook the search process. 

Following an effective transition period, our new CFO, Ana Sirbu, commenced 28 September 2020. As part of Ana’s remuneration 
arrangements, we provided her with a sign-on equity award (see details 2.d), as we did with a number of key executives and C-Level 
hires in 2H 2020 to ensure that we attracted the top talent in the highly competitive San Francisco Bay area market. The combination 
of these awards and our outstanding relative TSR performance primarily drove the increase to non-cash share-based compensation 
expense against Prospectus ($3.0 million vs. $1.3 million). 

With Kurt’s appointment as Executive Chair on 1 April 2020, I assumed the Lead Independent Director role and Richard Wenzel 
assumed a Non-Executive Director role effective this date. On 25 August 2020, Andrew Barlow stepped off the Board after almost 
fourteen years of service.

FY21 changes to remuneration 

In 2020, the Remuneration Committee undertook a review of remuneration arrangements and governance practices to ensure 
they continue to be fit for purpose, appropriate to the markets in which we compete for talent, and aligned with shareholders’ 
expectations. Resulting from this we will adopt the following changes in FY21:

STI

Within our existing balance scorecard framework, financial objectives will now be assessed jointly via a matrix reflecting the 
importance in the relationship of ARR growth, whilst balancing the operating investment that drives that growth (Operating 
EBITDA). The potential maximum opportunity will increase to 140% from 112% to further incentivise and reward for significant 
outperformance. 

30

Nitro Annual Report 2020CEO 

As part of the review, all executive roles were benchmarked within their local market context to determine if the amount and mix of 
fixed and variable at-risk remuneration opportunities were appropriate to their position. In doing so, we identified that an adjustment 
was necessary for the CEO for base salary and overall target opportunity resulting in a change to role’s pay mix increasing the variable 
at-risk component. This took effect 1 January 2021.

The 2019 Remuneration Report received overwhelming support from our shareholders at the 2020 AGM and we look forward 
to continuing to look for opportunities to improve our approach as we grow, key to which is ongoing dialogue. We welcome your 
comments or feedback on any aspect of this Report.

Lisa Hennessy
Chair, Remuneration and Nomination Committee

24 February 2021

31

Nitro Annual Report 2020Remuneration Report (Audited) 

Contents

1.  Introduction 

2.  Overview of Executive Remuneration 

a.  Remuneration Principles

b.  Remuneration Structure 

c.  Remuneration Framework (elements and target mix) 

d.  Service Agreements

e.  STI Plans

f.  LTI Plans

3.  Performance Pay Outcomes (linking Group performance to performance pay outcomes for 2020)

4.  Actual Performance Pay (statutory and actual tables)

5.  Governance (Committee structure)

6.  Non-Executive Remuneration

7.  Additional Statutory Disclosures (other equity and KMP transactions required to be disclosed)

1.  Introduction

The Directors of Nitro Software Limited present the Remuneration Report (‘the Report’) for the Company and its controlled entities 
‘the Group’ for the year ended 31 December 2020. This Report forms part of the Directors’ Report and has been audited in 
accordance with section 300A of the Corporations Act 2001.

The Report details the remuneration arrangements for the Group’s Key Management Personnel (‘KMP’) identified in the table below:

NAME

TITLE1

INDEPENDENT

TERM

Non-Executive Directors

Andrew Barlow

Michael Brown2

John Dyson2

Lisa Hennessy3

Sarah Morgan

Richard Wenzel4

Executive Directors

Sam Chandler

Kurt Johnson5

Other Key Executives

Director

Director

Director

Lead Independent Director

Director

Director

Chief Executive Officer 

Executive Chair

Y

N

N

Y

Y

N

Ceased 25 August 2020

Full financial year

Full financial year

Full financial year

Full financial year

Full financial year

Full financial year

Full financial year

Kathleen Miller

Chief Financial Officer 

Ana Sirbu

Chief Financial Officer 

Ceased 31 March 2020

Commenced 28 September 2020

1.  Title as at 31 December 2020.
2. 

John Dyson and Michael Brown are considered not independent due to their ongoing relationships with major shareholders in the company, being Starfish 
Technology Fund II, LP and Battery Investment Partners X, LLC and Battery Ventures X, L.P. respectively. 

3.  Appointed Lead Independent Director effective 1 April 2020.
4.  Assumed Non-Executive Director capacity post retirement as Executive Director and Senior Vice President of Tax and Treasury effective 1 April 2020.
5.  Appointed Executive Chair effective 1 April 2020 ceasing role of Independent Non-Executive Chair. Assumed CFO role in acting capacity for period 1 April to 

27 September 2020.

Key Management Personnel are those persons who directly or indirectly, have authority and responsibility for planning, directing, and 
controlling major activities of the Company and the Group.

References in the Report to executives only refer to ‘Executive Directors’ and ‘Other Key Executives’ identified above.

32

Nitro Annual Report 2020There have been no changes to KMP after the reporting date and before the date the financial report was authorised for issue. 

This Report is presented in the Company’s functional currency of USD. The actual exchange rate applied has been disclosed throughout. 

2.  Overview of executive remuneration

2.a.  Remuneration principles

Executives receive fixed and variable at-risk remuneration consisting of short- and long-term incentive opportunities. 

The Group’s remuneration strategy aligns with the Company’s values of Performance First, No BS and Be Good through the five key 
reward principles that provide the foundation for reward design and quantum decision. The following table illustrates the link:

VALUE

Performance First 

Generate strong alignment between employees and shareholders outcomes, 
encouraging a focus on long -term decision making.

Enable meaningful accumulation of Nitro shares that drives an ownership 
mentality and shareholder alignment.

No BS 

Offer fair and competitive packages in the markets in which the Group 
competes for talent.

Structure remuneration for senior employees to ensure collaboration towards 
the achievement of the Company’s goal and together, share in its success.

REWARD PRINCIPLE

REWARD COMPONENT

Pay for performance

Variable at-risk 
remuneration

Aligned to investor 
interests

Fair and competitive

Attract, incentivise and 
retain

Total Remuneration 

(Fixed and variable at-
risk remuneration)

Be Good 

Have the structure and transparency expected of an ASX listed company and 
meet expectations of all stakeholders when determining pay.

Transparency

2.b.  Remuneration structure

Applying the principles above, the Group aims to reward Executives with a level and mix of fixed and variable at-risk remuneration 
appropriate to their position, responsibilities and performance in a way that supports the five pillars of business strategy.

FIVE PILLARS OF BUSINESS STRATEGY

HOW IS THIS INCORPORATED IN THE STRUCTURE?

1.  Expansion of existing customers

2.  Winning new enterprise customers

3.  New markets and channels

Pillars 1, 2 and 3 are implicit in the Annual Recurring Revenue (‘ARR’) and 
Revenue growth metrics measured and assessed as part of variable at-risk 
remuneration for Executives’ through both the STI plan (financial objectives) 
and 2020 LTI plan (revenue CAGR performance hurdle).

4.  Continued investment in product development

Achievement against Pillar 4 is measured and assessed annually in the 
relevant Executives’ STI non-financial objectives.

5.  Acquisitions

2020 and 2021 LTI plan (revenue CAGR and relative Total Shareholder Return 
(‘TSR’) performance hurdle).

The Executive remuneration framework was reviewed by the Nomination and Remuneration Committee and Board with reference to 
the reward principles and market movements during FY20 with changes approved in FY21 to:

•  Operation of the STI plan, performance measures and range (section 2.e);

•  LTI plan, upwards revision to Revenue CAGR hurdle target (section 2.f); and

•  CEO base pay and target opportunity (section 2.d).

The following pages provide detail of current framework, structure and highlights the proposed change to CEO pay mix in FY21.

33

Nitro Annual Report 2020Remuneration Report (Audited) 

2.c.  Executive remuneration framework 

The table below details the structure:

COMPONENT

PERFORMANCE MEASURE

PERFORMANCE RANGE

VEHICLE

Fixed 

D
E
X
I
F

Short-term incentive 

K Long-term incentive 

S
I

Local market review of 
comparable roles in similar 
companies based on the 
scope of the Executive’s role

Actual payments reflect 
individual skill, qualifications, 
experience and market 
conditions

Component consists of cash, 
statutory superannuation/
pension contributions where 
applicable and other non-
monetary benefits

Performance against Board 
pre-agreed weighted financial 
and non-financial KPIs (i.e., 
balanced scorecard) with a 
financial gateway applied 

0 to 112% of target 
remuneration structure

Cash

Vesting conditional on future 
performance hurdle (relative 
TSR and revenue measure)

Grant based on a pre-
determined % of fixed 
remuneration

Performance Rights

Sign-on equity award 
(eligibility determined on a 
case-by-case basis by the 
Board)

Minimum vesting 
requirements include time- 
based service

At the discretion of the 
Board with reference to an 
individual's forgone incentives 
and local market conditions

Performance Rights, 
Restricted Share Awards 
and Options

LTI
(performance rights)

3-year Performance Period (50% TSR and 50% Revenue CAGR)

Performance Period

STI
(cash)

Fixed
(cash)

Dec 20

Dec 21

Dec 22

R
-
T
A
E
L
B
A
R
A
V

I

K
S
I

R
-
T
A

D
E
X
I
F

34

Nitro Annual Report 2020 
Remuneration mix 

The target remuneration mix for the CEO and Executives in FY20 is shown below with long-term incentives (‘LTI’) based on the face 
value of equity grants during the year. 

CEO

CFO1

38%

36%

25%

37%

15%

48%

0%

10%

20%

30%

40%

50%

Fixed

STI

60%

LTI

70%

80%

90%

100%

1. 

Intended target mix for CFO role appointed reflecting annualised value for Fixed, STI and 2020 LTI grant. The Executive Chair role does not have a specified 
annual target mix due to its transitionary nature.

Change to CEO FY21 target mix: 

The below graph the increase to the ‘at-risk’ component in FY21 for the CEO (section 2.d).

FY21

24%

18%

46%

FY20

38%

25%

37%

At risk

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Fixed

STI

LTI

At risk

35

Nitro Annual Report 2020Remuneration Report (Audited) 

2.d.  Service Agreements

The components of the executive remuneration packages for our KMPs at year end are detailed below:

SAM CHANDLER

Executive Director, Co-Founder and Chief Executive Officer

Base Salary:

 $300,000 per annum

Incentives:

Mr Chandler is eligible to participate in the Company’s 2020 STI plan (see section 2.e.) with target cash incentive 
opportunity of $200,000 with a maximum potential bonus of $224,000.

Mr Chandler is eligible to participate in the Company’s 2020 LTI plan (see section 2.f.) with a target incentive 
opportunity of up to 100% of fixed remuneration. Mr Chandler has been granted 267,000 performance rights 
under this plan as approved at the 2020 AGM.

Benefits: 

Mr Chandler is entitled to participate in the Company’s employee benefit plans, including paid leave, paid holidays, 
medical, dental and vision insurance coverage. 

Mr Chandler, under a legacy arrangement, also receives an annual allowance of $5,000 to be used towards air 
fares for personal trips between his home country and the United States; $10,000 per annum for the cost of 
maintaining his global pension fund; and up to $3,000 for the preparation and filing of his personal income tax 
return.

Termination:

Employment may be terminated by either the Company or by Mr Chandler by providing six months written notice.

The Company may elect to pay Mr Chandler in lieu of all or part of such notice period. Mr Chandler may also be 
required to serve out the whole or part of the notice period on an active or passive basis at the Board’s discretion. 

Mr Chandler’s employment may be terminated by the Company without notice in certain circumstances such as 
un-remediated material breach of contract, serious misconduct, bankruptcy, failure to comply with a reasonable 
direction from the Board, and if a personal profit is made at the expense of the Company to which he is not 
entitled.

In the event that Mr Chandler’s employment is terminated without cause he is entitled to six month base salary.

Other:

Mr Chandler is based in San Francisco, California, USA and has an open-ended employment contract with no non-
solicitation or non-compete obligations, as such obligations are not enforceable under Californian law.

The Board has adjusted Mr Chandler’s remuneration arrangements effective 1 January 2021 as follows:

•  Base Salary $400,000 per annum;

•  2021 STI target cash incentive opportunity $300,000 with a maximum potential bonus of $420,000;  

•  2021 LTI target incentive opportunity of up to 240% of fixed remuneration granted in performance rights 

subject to shareholder approval at the 2021 AGM; and

•  These changes are inline with Board’s target position of 25th percentile of external benchmark for role and 

where the CEO was a founder of the Company.

ANA SIRBU

Chief Financial Officer

Base Salary:

$350,000 per annum

Incentives:

Ms Sirbu is eligible to participate in the Company’s 2020 STI plan (see section 2.e.) with an annual target cash 
incentive opportunity of $150,000. For 2020 this amount has been prorated based on commencement date, 
of which 50% was guaranteed.

Ms Sirbu is eligible to participate in the Company’s 2020 LTI plan (see section 2.f.) and has been granted 228,910 
performance rights under this plan.

Benefits: 

Ms Sirbu is entitled to participate in the Company’s employee benefit plans, details of which are provided under 
Mr Chandler’s arrangements.

36

Nitro Annual Report 2020Termination:

Employment may be terminated by either the Company or by Ms Sirbu by providing two months written notice.

The Company may elect to pay Ms Sirbu in lieu of all or part of such notice period with any such payment to be 
based on her base salary over the relevant period. Ms Sirbu may also be required to serve out the whole or part 
of the notice period on an active or passive basis at the Board’s discretion.

Ms Sirbu’s employment may be terminated by the Company without notice in certain circumstances such as 
un-remediated material breach of contract, serious misconduct, bankruptcy, failure to comply with a reasonable 
direction from the Board, and if a personal profit is made at the expense of the Company to which she is not entitled.

In the event that Ms Sirbu’s employment is terminated without cause she is entitled to six month base salary and 
a prorated share of the annual bonus.

Other:

Ms Sirbu is based in San Francisco, California, USA and has an open-ended employment contract with no non-
solicitation or non-compete obligations, as such obligations are not enforceable under Californian law.

Ms Sirbu received the following sign-on equity awards in lieu of forgone benefits and incentives from her previous 
employment and to provide alignment with shareholder outcomes: 

•  A combination of 1,030,097 Options and 1,030,097 (‘RSAs’) subject to time-based vesting conditions as 

follows: 25% will vest on the first anniversary post grant date with remaining 75% to vest in monthly prorated 
instalments over the 36 months following this date; and

•  27,391 RSAs equivalent to $50,000 vesting on the one-year anniversary of employment.

The Board in approving the sign-on award note the quantum was in line with desired target position between 
50th and 75th percentile of the external market benchmark data for this role and determined Ms Sirbu will not be 
eligible to participate in the 2021 LTI plan given commencement date in role (28 September 2020) and receipt of 
a 2020 LTI equity award at sign-on. 

KURT JOHNSON

Executive Chair

Base Salary:

$325,000 per annum

Incentives:

The Board in reviewing the proposed remuneration structure for the Executive Chair considered Mr Johnson’s 
preference that any variable reward opportunity offered was directly aligned with shareholder outcomes in the 
form of a performance-based equity award. 

Mr Johnson was offered a target incentive opportunity of up to 300% of fixed remuneration under the Company’s 
2020 LTI plan (see section 2.f). The Board decided upon the quantum in recognition of the role forgoing any 
potential STI opportunity and its transitionary nature. Mr Johnson has been granted 946,000 performance rights 
under this plan as approved at the 2020 AGM. The award has a two-year performance period measured solely on 
a relative TSR hurdle.

Benefits: 

Mr Johnson is entitled to participate in the Company’s employee benefit plans, details of which are provided under 
Mr Chandler’s arrangements.

Mr Johnson also receives accommodation proximate to the Company’s head office in San Francisco and if the 
Company is not able to provide such accommodation it will reimburse Mr Johnson’s reasonable accommodation 
costs; and a travel stipend of $600 per week in which Mr Johnson commutes to the San Francisco office.

Termination:

Mr Johnson’s employment relationship is at-will and either Mr Johnson or the Company may terminate his 
employment at any time without any advance notice. 

The contract of employment with Mr Johnson commenced 1 April 2020 and ends 30 April 2021, unless terminated 
earlier or extended at the discretion of the Board.

Other:

Mr Johnson is based in Camarillo, California, USA and has no non-solicitation or non-compete obligations, as such 
obligations are not enforceable under Californian law.

Mr Johnson in FY20 received 100,000 fully paid shares in recognition of his additional contribution in FY19 that 
was approved at the Company’s AGM, which are subject to voluntary escrow restrictions until the release of the 
Company’s financial results for 2020 and ceasing the Executive Chair role.

37

Nitro Annual Report 2020Remuneration Report (Audited) 

2.e.  Short-term incentive plans

Key features of the 2020 plan: 

How is it paid?

Cash

How much can 
Executives earn?

Executives have a target opportunity based on a percentage of their fixed salary that varies by role and has been 
set with reference to comparable roles in similar companies. A total of 26 employees participate in the plan.

The maximum STI opportunity an Executive can earn is 112% of the target.

What is the Financial 
Gateway?

A minimum level of Group financial performance is required to be achieved to ensure alignment with 
shareholder outcomes prior to executives being eligible to receive an award under the plan.

For 2020 the Board determined the minimum level required was 90% of the Board approved Operating 
EBITDA target (financial gateway).

How is it funded?

Upon achievement of the financial gateway, the Board will determine the pool size through an assessment of 
Group Performance as follows: 

1.  Financial Performance against EBITDA, setting ranges:

•  Between 90-99% of EBITDA – 70-99% of the target pool vests; 

•  At 100% of EBITDA – 100% of target pool vests; 

•  Above 100% of EBITDA up to 112% of target pool vests; and

2.  Other financial and non-financial performance measures.

Where the Board has discretion to determine pool funding within a range it will consider other financial and 
non-financial measures for the performance period with the intention to reward executives for significant 
performance against strategic priorities.

Refer to Section 4 for actual results.

How is performance measured?

Balanced scorecard

Participant’s award is determined based on their achievement of financial and non-financial objectives.

A summary of the measures and weightings are set out below:

WEIGHTING

MEASURES (KEY PERFORMANCE INDICATORS)

Revenue1 (up to 30%)

Financial measures

Up to 80%

ARR (up to 30%)

EBITDA (up to 20%)

Non-financial measures

Up to 20%

Management by objectives

Role specific

1.  Revenue represents the total of subscription, perpetual licence and support revenue.

Within the Financial measures the achievement against:

•  Revenue target assessed on sliding scale with the ability for a participant to earn a score resulting in 120% 

of the target in recognition of outperformance.

ACHIEVEMENT 

90%

90-100%

100-110%

SCORE

80%

Straight line 80%-100%

Straight line basis 100-120% 

•  Operating EBITDA assessed on a pass/fail basis.

38

Nitro Annual Report 2020Malus and claw back Malus and claw back apply to any awards made under this plan.

When is it paid?

The STI award is determined after the end of financial year following a review of performance against the 
measures by the CEO and in the case of the CEO, by the Board. The Board approves the final award based on 
this assessment, and the recommendation of the Remuneration Committee.

The amount is paid to an executive following the sign-off of statutory accounts or the announcement of the 
Group’s full year financial results to which the performance period of the award relates.

What happens if an 
Executive leaves?

If an executive resigns or is terminated for cause prior to the end of financial year, no STI is awarded for that year.

If an executive ceases employment during the performance period by reason of redundancy, ill health, death, 
or other circumstances as approved by the Board, the executive will be entitled to a pro-rata cash payment 
based on assessment of performance up to the date of ceasing employment for that year. 

What changes are planned for 2021? 

The Board has reviewed the operation of plan and made the following changes for 2021.

How much can 
Executives earn?

The maximum STI opportunity an executive can earn will increase to 140% of target from 112% to further 
incentivise and reward for significant out-performance on ARR and Operating EBITDA financial measures.

How is performance 
measured?

An executives’ performance will continue to be assessed through a Balanced Scorecard with the weighting on 
Financial Objectives limited to 80%.

A summary of the measures and weightings are set out below:

Financial measures

WEIGHTING

Up to 80%

Non-financial measures

Up to 20%

Financial measures

MEASURES (KEY PERFORMANCE INDICATORS)

ARR and Operating EBITDA 

Management by objectives

Role specific

The key change relates to measures within financial objectives and outcome determination. This will now be 
assessed jointly via a matrix reflecting growth of the business (ARR) and the investment made to achieve that 
and future growth (Operating EBITDA). 

The limits of the matrix (ranging 60-150% score) have been set with reference to ARR and Operating EBITDA 
outcomes against the Board approved targets and will be disclosed retrospectively due to their sensitive nature. 

A zero outcomes will occur if either the:

•  The ARR outcome is less than 85% of target; or 

•  The Operating EBITDA loss outcome is a loss greater than 20% of the target, with the Board maintaining 

discretion if this instance occurs jointly with significant outperformance against ARR.

Non-financial measures

There is no financial gateway for non-financial measures and the maximum opportunity is 100%.

The Board views the proposed changes as key in driving performance outcomes for executives that align with the creation of 
sustainable growth and shareholder wealth in the longer term.

39

Nitro Annual Report 2020Remuneration Report (Audited) 

2.f.  Long-term incentive plans

Since the Company was established, LTI plans have been designed to award participants with the opportunity to:

•  Allow a meaningful accumulation of shares over time to inspire an ownership mentality; and

•  Generate a strong alignment with shareholder outcomes by encouraging a focus on long-term decision making.

The type and nature of these awards has evolved with the growth and maturity of the Company as well as changes in ownership. As a 
result, four LTI plans are referred to within this Report:

1.  2020 LTI plan (reflecting changes to awards granted post the IPO);

2.  2021 LTI plan (reflecting minor changes to the 2020 LTI plan);

3.  2019 LTI plan (awards granted in November 2019 to coincide with the IPO); and

4.  Historical LTI plan (outstanding awards granted prior to April 2019).

2020 LTI plan

How is it paid?

Executives are eligible to receive performance rights (being a right to acquire an ordinary share at zero 
consideration).

How much can 
Executives earn?

The CEO had a target LTI opportunity of up to 100% of fixed remuneration and Executives had a target LTI 
opportunity of up to 60% of their respective total fixed remuneration. 

The details and rationale relating to the opportunity provided to the Executive Chair under this plan are 
provided further down.

The number of performance rights issued will be determined by the dividing the AUD equivalent award value 
by the share price as at close of trading on 31 December 2019 (10-day VWAP).

How is performance 
measured?

Awards are subject to two measures equally weighted: relative Total Shareholder Return and Revenue 
performance hurdle.

Relative TSR 

The Company’s TSR over the relevant Vesting Period will be assessed against the relative TSR performance of 
the companies in the S&P/ASX All Technology Index (XTX) (Comparator Group).

The proportion of Rights that will vest will be determined by reference to the percentile ranking of the 
Company’s TSR performance relative to the TSR performance of the Comparator Group during the relevant 
Vesting Period, in accordance with the following vesting schedule:

COMPANY’S TSR RELATIVE TO COMPARATOR GROUP

PERCENTAGE VESTING

Below the 50th percentile

At the 50th percentile

0%

50%

Greater than the 50th percentile less than 75th percentile

Pro-rata straight-line basis 50% to 100%

Equal to or greater than the 75th percentile

100%

40

Nitro Annual Report 2020How is performance 
measured? 
(continued)

Revenue performance hurdle 

The proportion of Rights that will vest will be determined by reference to the Company’s compound 
annual revenue growth during the performance period. The relative revenue performance targets and 
corresponding vesting percentages are as follows:

COMPANY’S COMPOUND ANNUAL REVENUE GROWTH OVER THE 
PERFORMANCE PERIOD

PERCENTAGE VESTING

Less than 15%

15%

0% 

50% 

Greater than 15% but less than 20%

Pro-rata straight-line basis 50% to 100% 

Equal to or greater than 20%

100% 

When is 
performance 
measured?

Performance is measured at the end of the three-year performance period.

Malus and claw back Malus applies to any awards made under this plan.

Awards will also be subject to claw back for any material financial misstatements in relation to Nitro’s 
performance for the relevant period which are subsequently revealed.

What happens if an 
Executive leaves?

If a participant ceases employment in ‘bad leaver’ circumstances (including resignation, dismissal for cause or 
poor performance), all of their unvested Awards will be forfeited or lapse.

Unless otherwise determined by the Board, if a participant ceases employment in ‘good leaver’ circumstances, 
such as disability or redundancy, a pro-rata portion of unvested LTI awards will remain on foot subject to any 
applicable Vesting Conditions and Exercise Conditions set out in the Letter of Invitation and plan rules at the 
time of award. Any LTI rights that remain on foot may be settled by the company in cash or shares. 

Notwithstanding the above, the Board may also, subject to any requirement for shareholder approval, 
determine to treat awards in a different manner to that set out above.

The Board may in its sole and absolute discretion, and subject to the Listing Rules, determine the treatment 
on unvested instruments.

Under this offer, executives are not entitled to any dividends on shares. 

What happens if 
there is a change of 
control?

Are executives 
eligible for 
dividends?

What changes are planned for 2021? 

For the 2021 awards, the Board has determined the existing structure of the plan with the dual hurdles of relative TSR and Company 
Revenue CAGR issued in performance rights continues to meet with the design principles of generating strong alignment with 
shareholder outcomes by encouraging a focus on long-term decision making. The Board has approved minor changes within the plan 
operation, including:

•  The CEO’s target opportunity will be up to 240% of fixed remuneration subject to shareholder approval at the 2021 AGM;

•  An increase in the hurdle rate (the point at which vesting commences) for the Company’s Revenue CAGR target to 25% from 15% 

(2020 grant); and 

•  The inclusion in the rTSR performance calculation methodology of a 20-day smoothing element based on the volume weighted 

average price.

Future awards may be subject to different hurdles as the business matures.

41

Nitro Annual Report 2020Remuneration Report (Audited) 

2019 LTI plan

Under the 2019 LTI plan a grant of share options with three tranches were made to Executives at the time of the IPO to align 
remuneration with shareholder outcomes over the longer term.

How is it paid?

Executives are eligible to receive share options (being an option to acquire an ordinary share in the upon 
payment of a pre-determined exercise price).

Consistent with market practice in the United States, the Board may permit exercise of options by way of a 
Cashless Exercise. Under this arrangement the Company will only issue or transfer such number of shares 
that have a value equal to the total market value of shares that would have been issued or transferred if the 
options had been exercised other than by way of Cashless Exercise, less the total amount of the exercise 
price that would otherwise have been payable on exercise.

Share options will expire 10 years after the end of the performance period unless determined otherwise 
earlier by the Board.

How much can 
Executives earn?

The grant size was determined based on an assessment of pre-existing awards and competitive positioning 
against market prior to IPO.

When is 
performance 
measured?

The grant has been issued in three tranches with performance period commencing 1 January 2019 for 
tranches 2 and 3 as follows:

TRANCHE

WEIGHTING

PERFORMANCE PERIOD

1

2

3

33%

33.5%

33.5%

Immediately exercisable upon completion of IPO

24 months ending 31 December 2020

36 months ending 31 December 2021 

How is performance 
measured?

TRANCHE

WEIGHTING

PERFORMANCE PERIOD

1

2

3

33%

33.5%

33.5%

Event based: IPO completion 100% vest and exercisable.

Gateway FY19 Revenue outlined in the Prospectus with Vesting 
Outcomes subject to FY20 Revenue as outlined below.

Performance against Board approved target FY21 Revenue will be 
assessed subject to Vesting Outcomes as outlined below.

Revenue performance against targets for tranches 2 and 3 will be assessed as follows:

TARGET REVENUE 

Below 100th percentile

Up to and including 100th percentile

VESTING OUTCOME

0%

50%

Greater than 100th percentile but less than 
120th percentile

Pro rata straight line basis 50-100% 

Equal to or greater than the 120th percentile

100% 

Tranches will not be subject to retesting.

Claw back and Malus

Awards are subject to claw back and Malus as detailed in the plan rules (clauses 20 and 21) lodged with 
the ASX. 

What happens if an 
Executive leaves?

Consistent with the 2020 LTI plan.

42

Nitro Annual Report 2020Consistent with the 2020 LTI plan.

Consistent with the 2020 LTI plan.

What happens if 
there is a change of 
control?

Are Executives 
eligible for dividends?

Historical LTI plan 

Prior to IPO, the Company granted options and share awards that were prevalent with market practice for a private technology 
company based in the United States.

The Company ceased granting new awards under this plan in March 2019. Options and shares previously granted continue to be 
governed by the terms that were amended at the time of the IPO to comply with the ASX Listing Rules.

The following table summarises the total outstanding awards held by Executives at 31 December 2020, including those still subject to 
vesting criteria and vested but not yet exercised. 

Executive

Grant date

Number of options granted

Options vested as at 31 December 2020

Unvested options

Exercise price currency

Exercise price

Performance hurdle

Vesting period

Vesting conditions

Cessation of employment

25 Nov 11

3,159,900

3,159,900

0

AUD

0.2048

NA

NA

NA

Sam Chandler (CEO)

28 Feb 16

1,586,421

1,546,758

39,663

USD

0.3089

NA

60 months

Options vest on a straightline basis 
over the vesting period subject 
to accelerated vesting conditions. 
Accelerated vesting for 12 months 
on date of grant.

The company has agreed that all unvested options under the 
Historical LTIP will vest immediately if the Executive is terminated 
other than or cause, or resigns for good reason, in the 12 months 
following Completion.

43

Nitro Annual Report 2020Remuneration Report (Audited) 

3.  Performance pay outcomes

(Linking Group performance to peformance pay for 2020)

The Group delivered strong results for our shareholders with Total Shareholder Return (‘TSR’) of 96%, a result above the 90th percentile 
of our market peer group (S&P/ASX All Technology Index (XTX) inception companies) for the period 1 January to 31 December 2020. 

The Group also achieved a strong set of financial results with the following highlights:

•  ARR of $27.7 million, achieving 103% of Board approved STI ARR target; 

•  Growth of Revenue +13% YoY to $40.2 million, achieving 97% of STI revenue target;

•  Operating EBITDA loss of ($2.4) million, $1.6 million, better than Prospectus forecast; and

•  For 2020 the achievement of 140% of the Board approved operating EBITDA target resulted in the maximum funding of the pool 

at 112%.

The 2020 STI scorecard outcomes for Executives reflect this and are detailed in the table below.

ACTUAL OUTCOME

MAXIMUM

EXECUTIVE

Sam Chandler

Ana Sirbu1

SCORECARD 
OUTCOME

TARGET 
OPPORTUNITY 
(% OF FIXED)

98%

100%

67%

48%

% OF
FIXED

73%

54%

1.  Outcome for Ana Sirbu reflects prorated opportunity for 2020.

OPPORTUNITY 
(% OF FIXED)

$

ACTUAL EARNED 
AS A MAXIMUM 
OPPORTUNITY 
$

219,253

43,680

75%

 54%

98%

100%

As required, information about the Groups’ earning and movements in shareholder wealth in US dollars for the past five years, up to 
and including the current financial year, as required are set out in the table below. 

ARR ($m)

Revenue ($m)

NPAT ($m)

Share price at year end (A$)

Total Shareholder Return

Basic EPS (cents)

Total Dividends 

2020

 27.70 

 40.20 

 (7.54)

 3.20 

96%

(0.04)

NA

2019

 16.90 

 35.67 

 (7.93)

1.63

-5%

 (0.11)

NA

2018

 10.20 

 32.41 

 (5.52)

NA

–

 (0.08)

NA

20171

 4.40 

 26.74 

 (12.40)

NA

–

–

NA

20161

–

 28.39 

 (17.45)

NA

–

–

NA

1.  Does not include the impact of AASB 15 Revenue from contracts with customers and AASB 16 Leases.

The Board does not intend to declare a dividend in the near future as outlined in the Prospectus and will continue to use funds raised 
for future activities and growth. 

Tranche two of the 2019 LTI plan required 100% of FY19 and FY20 Prospectus target revenue to be met for pro rata vesting to 
commence at 50% (section 2.f). The FY20 Revenue result of $40.2 million was a 99.3% attainment of this target. With the FY20 financial 
outperformance on ARR and Operating EBITDA, the Board elected to exercise discretion and deemed the target to be met resulting in 
a vesting outcome of 50% to eligible participants.

44

Nitro Annual Report 20204.  Actual performance pay 

Executive remuneration actual cash received

The actual remuneration received by Executives in FY20 is set out below. This information is considered to be relevant as it provides 
shareholders with a view of remuneration actually paid to Executives for performance in FY20 and the value of LTIs that vested during 
the period. This differs from the remuneration details prepared in accordance with statutory obligation and accounting standards as 
per the table directly following, that include the value of options and performance rights that have been awarded but which may or 
may not vest.

With Kurt Johnson and Richard Wenzel having performed roles in both an Executive and Non-Executive Director capacity throughout 
FY20, this table includes their Non-Executive Director fees received. 

EXECUTIVES

NOTE

Sam Chandler

Kurt Johnson

Ana Sirbu

Former Executives

Kathleen Miller

Richard Wenzel

FIXED

DIRECTOR FEES

1

313,452 

325,231 

81,069 

88,796 

119,820 

2

– 

31,500 

– 

–

30,000 

STI

3

184,586

–

–

208,575 

48,275 

LTI VESTED

TOTAL 

4

=1+2+3+4

601,732 

221,888 

–

471,985 

–

1,099,770 

578,619 

81,069 

769,356 

198,095 

Includes salary, superannuation, other monetary and non-monetary benefits.

1. 
2.  Director fees relate to fees paid in relation to their Non-Executive capacity.
3.  STI amounts paid in 2020 (FY20) relating to 2019 (FY19) award.
4. 

Intrinsic value of LTI that vested throughout 2020 (calculation applied Share Price at year end and the annual average FX rate AUD 1 = USD 0.6934).

45

Nitro Annual Report 2020 
 
 
 
 
Remuneration Report (Audited) 

Executive remuneration statutory accounting method

The amounts shown in this table are prepared in accordance with AASB 124 Related party disclosures and do not represent actual 
cash payment received by Executives for the year ended 31 December 2020. Amounts shown under long-term benefits reflect the 
accounting expense recorded during the year with respect to prior year awards that have or are yet to vest. For performance payment 
and awards made with respect to FY20 refer to the Performance Pay Outcomes section of the Report.

  YEAR

SALARY

DIRECTOR FEES

STI CASH BONUS

OTHER 
MONETARY 
BENEFITS

NON-MONETARY 
BENEFITS

TOTAL

BENEFITS

ANNUAL LEAVE

BASED)

PAYMENTS

TOTAL

POST 

EMPLOYMENT 

OPTIONS AND 

RIGHTS

(TIME -BASED 

VESTING)

OPTIONS 

AND RIGHTS 

(PERFORMANCE 

SHARE-BASED 

TOTAL 

%

PERFORMANCE 

RELATED

SHORT TERM

LONG TERM

Sam Chandler

2020

300,000 

2019

300,000 

 – 

 – 

Kurt Johnson1

2020

235,000 

31,500 

2019

 – 

89,985 

Ana Sirbu2

2020

 80,769 

2019

– 

Former Executives 

Kathleen Miller3

2020

 80,769 

2019

329,808 

 – 

 – 

 – 

 –

 219,253 

 – 

 13,452 

 532,705 

8,762 

 136,008 

 144,770 

 677,475 

 184,586 

18,000 

 11,676 

 514,262 

35,383 

 36,641 

 222,473 

 259,114 

 808,759 

 – 

 – 

 – 

 – 

43,680 

 300 

 – 

 – 

 208,575 

 – 

 – 

 –

 90,231 

 356,731 

106,377 

 402,755 

 509,132 

 865,863 

– 

– 

89,985 

 124,749 

 – 

 8,027 

88,796 

 27,721 

 566,104 

419,062 

28,584 

 447,646 

 572,395 

 – 

 – 

 89,985 

– 

 – 

 – 

– 

– 

– 

3,628 

3,628 

 92,424 

 4,276 

285,624 

74,162 

 359,786 

 930,166 

Richard Wenzel4

Total Executive 

2020

 62,308 

30,000 

 – 

82,212 

 5,301 

 179,821 

2,850 

 182,671 

2019

225,000 

 – 

48,275 

18,000 

 18,694 

 309,969 

25,962 

 – 

37,081 

37,081 

373,012 

2020

758,846 

61,500 

 262,933 

82,512 

117,011 

1,282,802 

2,850 

 – 

537,829 

 567,347 

1,105,176 

2,390,828 

2019

854,808 

89,985 

 441,436 

36,000 

 58,091 

1,480,320 

65,621 

322,265 

 333,716 

655,981 

2,201,922 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

52%

50%

47%

0%

13%

 –

0%

30%

0%

23%

1.  Appointed Executive Chair effective 1 April 2020 and ceased role of Independent Non-Executive Chair. Assumed CFO role in acting capacity for the period 

1 April to 27 September 2020. Non-monetary benefits relate to travel and accommodation.

2.  Commenced CFO role 28 September 2020.
3.  Ceased CFO role effective 31 March 2020.
4.  Assumed Non-Executive role effective post retirement as Executive Director and Senior Vice President of Tax and Treasury effective 1 April 2020. 

Other monetary benefits relate to reimbursement of relocation expenses.

46

Nitro Annual Report 2020 
 
 
 
 
 
 
 
Executive remuneration statutory accounting method

The amounts shown in this table are prepared in accordance with AASB 124 Related party disclosures and do not represent actual 

cash payment received by Executives for the year ended 31 December 2020. Amounts shown under long-term benefits reflect the 

accounting expense recorded during the year with respect to prior year awards that have or are yet to vest. For performance payment 

and awards made with respect to FY20 refer to the Performance Pay Outcomes section of the Report.

  YEAR

SALARY

DIRECTOR FEES

STI CASH BONUS

OTHER 

MONETARY 

NON-MONETARY 

BENEFITS

BENEFITS

TOTAL

2020

300,000 

 219,253 

 13,452 

 532,705 

2019

300,000 

 184,586 

18,000 

 11,676 

 514,262 

2020

235,000 

31,500 

 90,231 

 356,731 

89,985 

2019

2019

 – 

– 

2020

 80,769 

43,680 

 300 

– 

– 

89,985 

 124,749 

 – 

 8,027 

88,796 

2019

329,808 

 208,575 

 27,721 

 566,104 

SHORT TERM

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 –

 – 

 – 

 – 

 – 

 – 

 –

 – 

Former Executives 

Kathleen Miller3

2020

 80,769 

Sam Chandler

Kurt Johnson1

Ana Sirbu2

Richard Wenzel4

Total Executive 

1.  Appointed Executive Chair effective 1 April 2020 and ceased role of Independent Non-Executive Chair. Assumed CFO role in acting capacity for the period 

1 April to 27 September 2020. Non-monetary benefits relate to travel and accommodation.

2.  Commenced CFO role 28 September 2020.

3.  Ceased CFO role effective 31 March 2020.

4.  Assumed Non-Executive role effective post retirement as Executive Director and Senior Vice President of Tax and Treasury effective 1 April 2020. 

Other monetary benefits relate to reimbursement of relocation expenses.

POST 
EMPLOYMENT 
BENEFITS

ANNUAL LEAVE

OPTIONS AND 
RIGHTS
(TIME -BASED 
VESTING)

LONG TERM

OPTIONS 
AND RIGHTS 
(PERFORMANCE 
BASED)

TOTAL 
SHARE-BASED 
PAYMENTS

%
PERFORMANCE 
RELATED

TOTAL

– 

– 

– 

– 

– 

– 

– 

– 

 – 

8,762 

 136,008 

 144,770 

 677,475 

35,383 

 36,641 

 222,473 

 259,114 

 808,759 

 – 

 – 

 – 

 – 

 – 

106,377 

 402,755 

 509,132 

 865,863 

 – 

– 

 – 

 89,985 

419,062 

28,584 

 447,646 

 572,395 

 – 

3,628 

– 

– 

 – 

– 

3,628 

 92,424 

 4,276 

285,624 

74,162 

 359,786 

 930,166 

2020

 62,308 

30,000 

82,212 

 5,301 

 179,821 

2,850 

 182,671 

2019

225,000 

48,275 

18,000 

 18,694 

 309,969 

– 

25,962 

 – 

37,081 

37,081 

373,012 

2020

758,846 

61,500 

 262,933 

82,512 

117,011 

1,282,802 

2,850 

 – 

537,829 

 567,347 

1,105,176 

2,390,828 

52%

50%

47%

0%

13%

 –

0%

30%

0%

23%

2019

854,808 

89,985 

 441,436 

36,000 

 58,091 

1,480,320 

– 

65,621 

322,265 

 333,716 

655,981 

2,201,922 

 – 

47

Nitro Annual Report 2020 
 
 
 
 
 
 
 
Remuneration Report (Audited) 

5.  Governance 

The following diagram below represents the Group’s remuneration decision making framework:

Board
Review and approval

Nomination and Remuneration Committee
Group-wide remuneration framework and policy 

Executive & NED remuneration outcomes

CEO
Recommendations on remuneration 
outcomes for executive team

Management
Implementing remuneration policies

Remuneration Advisors
External independent remuneration 
advice and information

The composition of the Nomination and Remuneration Committee is set out on pages 16 and 17 of this Annual Report. Further 
information on the Committee’s role, responsibilities and membership can be viewed at https://ir.gonitro.com/investor-
centre/?page=corporate-governance.

The Nomination and Remuneration Committee operates independently from management, and may at its discretion appoint external 
advisors or instruct management to prepare and provide information as an input to its decision making process. 

During the year the Committee appointed Aon Advisory Australia Pty Ltd and Compensia Inc to provide remuneration advisory 
services. Such services were provided to the Committee free from any undue influence by management. 

ADVISOR

Aon Advisory Australia Pty Ltd

Aon Advisory Australia Pty Ltd

Aon Consulting Inc 

Compensia Inc

DESCRIPTION OF SERVICES

Remuneration Advisory

Valuation Services

Benchmarking Data

Remuneration Advisory and Benchmarking Data

FEE (USD)

$20,799

$16,256

$14,130

$10,713

In additional to the characteristics already outlined, remuneration is also subject to the following:

•  Board discretion to reduce, cancel or claw back any unvested STI or LTI in the event of serious misconduct or a material 

misstatement in the Group’s financial statements; and

•  A securities trading policy that applies to all Non-Executive Directors, Executives and any other persons designated by the Board 

from time to time. This is set out at https://ir.gonitro.com/investor-centre/?page=corporate-governance.

48

Nitro Annual Report 20206.  Non-Executive remuneration

Nitro’s Non-Executive Director (‘NED’) fee arrangements are structured and set by reference to the following key considerations:

•  To attract and appropriately compensate suitably qualified directors, with experience and expertise appropriate to an international 

technology Company;

•  To reflect the time commitment expected in fulfilling their Board responsibilities and their contribution to Committees; and

•  To acknowledge Australian market practice and governance expectations for comparable ASX listed companies.

The Nomination and Remuneration Committee will periodically review whether fees are appropriate having regard to information 
provided by independent remuneration consultants.

NEDs receive fees and are not entitled to participate in any performance-based awards. NED fees consistent of base and committee 
fees, with the payment of committee fees recognising the additional time commitment required by NEDs.

NEDs are engaged under a letter of appointment and are subject to ordinary election and rotation requirements as stipulated in the 
ASX Listing Rules and Nitro’s constitution. NEDs are not entitled to any compensation on cessation of appointment. NEDs are paid 
fees in the local currency of the Country in which they reside as indicated in their letter of appointment.

NEDs, where required and in accordance with the relevant legislation, are paid superannuation and pension related contributions 
of the country in which they reside. The Group pays superannuation to Australian-based NEDs in accordance with Australian 
superannuation guarantee legislation. NEDs do not receive a cash equivalent amount in lieu of superannuation.

NEDs are entitled to be reimbursed for all travel and related expenses reasonably incurred in performing their duties.

Additional remuneration may be paid if Non-Executive Directors are called upon to carry out duties or services that the Board 
considers to be in addition to the ordinary duties of the office. These special duties may include serving on ad hoc projects or 
transaction-focused committees. 

For the year ended 31 December 2020, Directors’ fees were unchanged from 1 July 2019 prior to listing. 

This Report is presented in the Company’s functional currency of USD. In limited instances where there have been translation of 
balances relating to Non-Executive Director disclosure the exchange rates applied is AUD 1 = USD 0.685.

The table below details the fees payable to the Non-Executive Directors excluding superannuation and pension related contribution:

BASE FEES

Non-Executive Chairman

United States Non-Executive Director

Australian Non-Executive Directors

COMMITTEE FEES

Audit & Risk

Remuneration & Nomination

126,000 

57,600 

A$80,000

COMMITTEE 
CHAIR 

COMMITTEE 
MEMBER

A$15,000 

A$15,000 

A$5,000 

A$5,000 

All paid committee chairs and members are currently based in Australia.

The actual total remuneration paid to the Nitro NEDs during FY20 is reported in the statutory remuneration table disclosed below 
on page 50 of this Report.

With Kurt Johnson and Richard Wenzel having performed roles in both an Executive and Non-Executive Director capacity throughout 
FY20 their statutory remuneration disclosure, including Non-Executive Director fees received for FY20 and FY19 have been included 
in the Executive table on page 46 and 47 of the Annual Report.

49

Nitro Annual Report 2020 
 
Remuneration Report (Audited) 

Amounts paid to Non-Executive Directors 

Michael Brown1

John Dyson1

Lisa Hennessy2

Sarah Morgan2

Former Non-Executive Director

Andrew Barlow3

Total

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

SHORT-TERM BENEFITS 

POST EMPLOYMENT

SALARY AND 
FEES

NON-MONETARY 
BENEFITS

 57,600 

3,252 

 61,200 

3,455 

 72,000 

 27,170 

 72,000 

 33,602 

 40,800 

 54,703 

 303,600 

 122,182 

–

– 

–

– 

– 

– 

– 

 9,590 

–

 9,590 

– 

TOTAL

 57,600 

 3,252 

 61,200 

 3,455 

 72,000 

 27,170 

 72,000 

 33,602 

 50,390 

 54,703 

313,190 

122,182 

SUPER-
ANNUATION

– 

–

– 

–

6,840 

 748 

6,840 

 748 

3,876 

2,693 

 17,556 

4,189 

TOTAL

 57,600 

 3,252 

 61,200 

 3,455 

 78,840 

 27,918 

 78,840 

 34,350 

 54,266 

 57,396 

330,746 

126,371 

1. 

John Dyson and Michael Brown are Directors of Starfish Ventures and Battery Ventures, respectively, and fees payable for services are paid to the underlying 
shareholder they represent.

2.  Australian dollar equivalents for salary and fees aggregate $105,308, which is higher than the approved remuneration of A$100,000, but within the aggregate 

fee pool. 

3.  Ceased role on 25 August 2020. Non-monetary benefits relate to reimbursement of legal fees. 

Maximum aggregate fee pool

The current maximum aggregate fee pool is US$1,000,000. Denominating the fees and the fee pool in USD reflects the fact that 
business operations are run from outside Australia. Shareholder approval will be sought if the aggregate amount needs to be 
increased with the Board confirming it will not seek an increase at the 2021 AGM. 

50

Nitro Annual Report 2020 
 
 
 
0
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53

Nitro Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration Report (Audited) 

Executive option holdings – future vesting profile

EXECUTIVE

PLAN

YEAR

GRANT 
AMOUNT

% VESTING 
PREVIOUS 
PERIODS

 VESTING % 
2020

% 
INCENTIVE 
AT RISK

 VESTING % 
2021

 VESTING % 
2022

 VESTING % 
2023

 VESTING % 
2024

Subject to performance hurdles and vesting 

2019 LTI

2019

968,814 

33%

17%

34%

conditions being met as detailed on page 42 

of the Annual Report

2%

31%

33%

0%

25%

25%

0%

25%

24%

0%

19%

18%

Sam 
Chandler

Historical 
LTI

2016

1,586,421 

83%

15%

2%

Ana Sirbu

ESOP

RSA

2020

2020

1,030,097 

1,057,488 

NA

NA

0%

0%

100%

100%

54

Nitro Annual Report 2020Auditors’ Independence Declaration

55

PricewaterhouseCoopers, ABN 52 780 433 757 2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au Liability limited by a scheme approved under Professional Standards Legislation.   Auditor’s Independence Declaration As lead auditor for the audit of Nitro Software Limited for the year ended 31 December 2020, I declare that to the best of my knowledge and belief, there have been:  (a)no contraventions of the auditor independence requirements of the Corporations Act 2001 inrelation to the audit; and(b)no contraventions of any applicable code of professional conduct in relation to the audit.This declaration is in respect of Nitro Software Limited and the entities it controlled during the period.Niamh Hussey Melbourne Partner PricewaterhouseCoopers 24 February 2021 Nitro Annual Report 2020Financial Statements

56

Nitro Annual Report 2020

Consolidated Statement 
of Comprehensive Income

US$’000

Revenue

Cost of revenues

Gross profit

Sales and marketing

Research and development

General and administrative

Other income/(loss), net

Finance costs

Depreciation and amortisation expense

(Loss) before income tax

Income tax benefit/(expense)

(Loss) for the period

Other comprehensive income/(loss)

Item that may be reclassified to profit or loss

Adjustment from translation from foreign controlled entities

Total comprehensive (loss) for the period

Loss per share attributable to equity shareholders

Earnings per share

Basic loss per share (US$ per share)1

Diluted loss per share (US$ per share)1

NOTE

4, 5

6(a)

9

9

2020

40,196 

(3,778)

36,418 

(21,093)

(10,238)

(10,497)

(379)

(151)

(1,716)

(7,656)

116 

(7,540)

339 

(7,201)

 (0.04)

 (0.04)

2019

35,672 

(3,650)

32,022 

(19,064)

(7,284)

(10,652)

1,175 

(1,761)

(2,013)

(7,577)

(354)

(7,931)

(169)

(8,100)

 (0.11)

 (0.11)

1.  Basic and diluted earnings per share in the comparative period has been restated following the 9 for 1 share split undertaken on 18 November 2019.

57

Nitro Annual Report 2020 
 
 
 
 
 
Consolidated Statement 
of Financial Position

US$’000

ASSETS

Current assets

Cash and cash equivalents

Trade receivables

Current tax receivables

Other current assets

Total current assets

Non-current assets

Property, plant, and equipment

Intangible assets

Deferred tax assets

Right of use assets

Other non-current assets

Total non-current assets

Total assets

LIABILITIES

Current liabilities

Trade payables

Deferred revenue

Lease liability

Employee benefits

Other current liabilities

Total current liabilities

Non-current liabilities

Deferred revenue

Deferred tax liability

Lease liability

Total non-current liabilities

Total liabilities

Net assets

EQUITY

Contributed equity

Other reserves

Accumulated losses

Total equity

58

NOTE

2020

2019
(AS ADJUSTED)

10

5(b), 11

11 

13

8

11 

5(b)

15

12

5(b)

8

15

14

 43,749 

 47,017 

6,659 

 75 

2,864 

4,755 

 91 

1,908 

 53,347 

 53,771 

507 

1 

 32 

 1,808 

 4,263 

 6,611 

564 

 64 

189 

3,058 

3,034 

6,909 

 59,958 

 60,680 

3,077 

 21,037 

1,097 

2,877 

848 

2,772 

 16,409 

1,393 

2,090 

707 

 28,936 

 23,371 

1,152 

–

 572 

 1,724 

 30,660 

 29,298 

 90,343 

 5,012 

 (66,057)

 29,298 

2,028 

344 

1,540 

3,912 

 27,283 

 33,397 

 90,209 

1,705 

 (58,517)

 33,397 

Nitro Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement 
of Changes in Equity

US$'000

CONTRIBUTED 
EQUITY

TREASURY 
RESERVE

WARRANT 
RESERVE

EMPLOYEE 
EQUITY 
BENEFITS 
RESERVE

FOREIGN 
CURRENCY 
TRANSLATION 
RESERVE

ACCUMULATED 
LOSSES

TOTAL 
EQUITY

As at 1 January 2020

 90,209 

Loss for the period

Other comprehensive 
income

Exchange differences 
from translation of foreign 
operations

Total comprehensive 
loss for the year

Transactions with owners 
of the Company

Share based payment 
expense

Shares issued to employee 
share trust

Cancellation of shares

Exercise of options

Repurchase of shares

Shares issued/allocated to 
participants

Issuance costs on shares

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 6,083 

 (6,083)

 – 

 261 

(102)

(457)

(21)

 (4)

 – 

 – 

457 

 – 

 76 

 – 

4,548 

 – 

 (2,920)

 (58,517)

 33,397 

 – 

(7,540)

(7,540)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

2,968 

 – 

 – 

 – 

 – 

 – 

 – 

339 

 – 

 339 

339 

(7,540)

(7,201)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

2,968 

 – 

 (4)

 261 

 (102)

 – 

(21)

As at 31 December 2020

 95,973 

(5,630)

 76 

7,516 

 (2,581)

(66,057)

29,298 

US$'000

CONTRIBUTED 
EQUITY

TREASURY 
RESERVE

WARRANT 
RESERVE

As at 1 January 2019

 42,555 

Loss for the period

Other comprehensive income

Exchange differences 
from translation of foreign 
operations

Total comprehensive loss 
for the period

Transactions with owners 
of the Company

Shares issued on IPO

Shares issued to convertible 
note holders

Employee share options 
granted

Cancellation of shares

Exercise of options

Issuance costs on shares

As at 31 December 2019

 – 

 – 

 – 

 44,833 

6,199 

 – 

(30)

 319 

(3,667)

 90,209 

EMPLOYEE 
EQUITY 
BENEFITS 
RESERVE

FOREIGN 
CURRENCY 
TRANSLATION 
RESERVE

(ACCUMULATED 
LOSSES)

TOTAL 
EQUITY

3,711 

 (2,751)

 (50,586)

 (6,995)

 – 

 – 

 – 

 – 

 – 

 838 

 – 

 – 

 – 

 – 

(7,931)

 (7,931)

 (169)

 – 

 (169)

 (169)

(7,931)

 (8,100)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 44,833 

6,199 

 838 

(30)

 319 

 (3,667)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 76 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 76 

4,548 

 (2,920)

 (58,517)

33,397 

59

Nitro Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement 
of Cash Flows

US$’000

Cash flows from operating activities

Loss for the year

Add back

Depreciation and amortisation 

Share-based payments

Finance costs

Provision for doubtful debts

Asset write-offs

Net exchange differences

Change in operating assets and liabilities

(Increase)/decrease in trade and other receivables

(Increase)/decrease in deferred tax assets

(Increase)/decrease in tax receivable

(Increase)/decrease in other receivables

Increase/(decrease) in trade and other payables

Increase/(decrease) in deferred income

Increase/(decrease) in provision for income taxes

Increase/(decrease) in net deferred tax liability

Income taxes paid

Net cash inflow/(outflow) from operating activities

Cash flows from investing activities

Payments for property, plant and equipment

Premiums paid for currency derivatives

Receipt of loans from shareholders

Net cash inflow/(outflow) from investing activities

Cash flows from financing activities

Proceeds from issue of ordinary shares

Proceeds from issue of convertible notes

Repayment of convertible notes

Proceeds from issue of preference shares

Proceeds from exercise of share options

Transaction costs related to issue of shares

Finance cost paid

Payment for leases

Purchase of shares by the employee share trust

Repayment of borrowings

Net cash inflow/(outflow) from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Effect of movement in exchange rates on cash held

Cash and cash equivalents at the end of the year

60

2020

2019

 (7,540)

 (7,931)

 1,716 

 2,968 

 151 

 36 

 7 

268

 2,013 

 838 

 1,761 

 – 

 – 

 (1,491)

 (4,098)

 (3,466)

(158)

(15) 

 4 

 1,469 

 3,752 

 20 

 (344)

 – 

 (1,448)

 (176)

 (224)

 – 

 (400)

 – 

– 

 (25)

 – 

 444 

 (241)

 (151)

 (1,402)

 (102)

 – 

 (1,477)

 (3,325)

 47,017 

 57 

 43,749 

 (26)

 12 

 348 

 1,556 

 6,475 

 24 

 344 

 (99)

 358 

 (689)

 – 

 31 

 (658)

 44,833 

 5,000 

 – 

 1,750 

 121 

 (3,446)

 (511)

 (1,182)

 – 

 (4,466)

 42,099 

 41,799 

 4,049 

 1,169 

 47,017 

Nitro Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the 
Financial Statements

1.  General and corporate information

a.  Reporting entity

Nitro Software Limited (‘Nitro’ or ‘the Company’) is a for-profit company incorporated and domiciled in Australia and limited by shares 
publicly traded on the Australian Securities Exchange (‘ASX’) under the ASX code ‘NTO’. 

The financial report covers the consolidated financial statements as at and for the year ended 31 December 2020 of Nitro and its 
subsidiaries (together referred to as ‘the Group’). 

The principal activity of the Group during the financial year was providing document productivity software, including PDF productivity, 
eSigning workflow, and analytics solutions.

b.  Authorisation for issue

These consolidated financial statements have been authorised for issue by a resolution of the Board of Directors on 24 February 2021.

2.  Basis of preparation

a.  Statement of compliance

The consolidated financial statements are general purpose financial statements which have been prepared in accordance with 
Australian Accounting Standards (‘AASBs’) issued by the Australian Accounting Standards Board (‘AASB’) and the Corporations Act 2001. 
The consolidated financial statements also comply with International Financial Reporting Standards (‘IFRS’) issued by the International 
Accounting Standards Board (‘IASB’).

b.  Principles of consolidation

Subsidiaries

The consolidated financial statements incorporate the assets and liabilities of all subsidiaries of Nitro Software Ltd (‘Company’ or 
‘parent entity’) as at 31 December 2020 and the results of all subsidiaries for the year then ended. 

Subsidiaries are all entities (including special purpose entities) over which the group has the power to govern the financial and 
operating policies, generally accompanying a shareholding of more than one-half of the voting rights. The existence and effect of 
potential voting rights that are currently exercisable or convertible are considered when assessing whether the group controls 
another entity.

Subsidiaries are fully consolidated from the date on which control is transferred to the group. They are de-consolidated from the date 
that control ceases.

Intercompany transactions, balances and unrealised gains on transactions between group companies are eliminated. Accounting 
policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group.

The consolidated financial statements incorporate the assets, liabilities, and equity of the following subsidiaries in accordance with the 
accounting policy described in this note. 

NAME OF THE ENTITY

Nitro Software Inc

COUNTRY OF INCORPORATION

United States of America

Nitro Software EMEA Limited

Ireland

c.  Going concern

EQUITY HOLDING

2020

100%

100%

2019

100%

100%

The consolidated financial statements have been prepared on a going concern basis, which assumes that the Group will be able 
to continue its operations and pay its debts and obligations as and when they become due for payment. This assumption is based 
on the Group’s projection of future cash outflow, cash inflows from operations and cash and cash equivalents as at the date of the 
balance sheet. 

61

Nitro Annual Report 2020Notes to the Financial Statements 

d.  Basis of measurement

The consolidated financial statements have been prepared on the historical cost basis except for share based payments which are 
measured at fair value.

e.  Functional and presentation currency

These consolidated financial statements are presented in United States Dollars (USD), the Company’s functional currency, consistent 
with the predominant functional currency of the Group’s operations. The Group is referred according to ASIC Corporations (Rounding 
in Financial/Directors’ Reports) Instrument 2016/191 and in accordance with that instrument, amounts in the consolidated financial 
report and Directors’ report have been rounded off to the nearest thousand dollars, unless otherwise stated.

f.  Foreign currency 

Transactions related to the Group’s worldwide operations are conducted in a number of foreign currencies. The majority of the 
subsidiaries have assessed USD as the functional currency, however, some subsidiaries, have functional currencies other than USD. 
Transactions and monetary items denominated in foreign currencies are translated into USD as follows: 

FOREIGN CURRENCY ITEM

Transactions

Monetary assets and liabilities

Non-monetary assets and liabilities

APPLICABLE EXCHANGE RATE

Date of the underlying transaction

Period-end rate

Date of the underlying transaction

Foreign exchange gains and losses resulting from translation are recognised in the income statement, except for qualifying cash flow 
hedges (which are deferred to equity) and foreign exchange gains and losses that relate to borrowings which are presented in the 
consolidated statement of comprehensive income within finance costs. All other foreign exchange gains and losses are presented in 
the consolidated statement of comprehensive income on a net basis within other income or other expenses.

On consolidation, the assets, liabilities, income, and expenses of non-USD denominated functional currency entities are translated 
into US dollars using the following applicable exchange rates:

FOREIGN CURRENCY AMOUNT

Income and expenses

Assets and liabilities

Equity and reserves

APPLICABLE EXCHANGE RATE

Date of the underlying transaction

Period-end rate

Historical rate

Foreign exchange differences resulting from translation are initially recognised in the foreign currency translation reserve and 
subsequently transferred to the income statement on disposal of a foreign operation.

g.  Use of judgements and estimates

In the preparation of these consolidated financial statements, the Group management has identified a number of critical accounting 
policies under which significant judgements, estimates and assumptions are made. This can affect the application of accounting 
policies and the reported amounts of assets, liabilities, income, and expenses. 

Actual results may differ for these estimates under different assumptions and conditions. This may materially affect financial results 
and the carrying amount of assets and liabilities to be reported in the next and future periods.

All judgements, estimates and underlying assumptions are based on most current facts and circumstances and are reassessed on an 
ongoing basis. The effect of revisions to these estimates are recognised prospectively. 

Accounting policies, and information about judgements, estimates and assumptions that have had a significant impact on the 
amounts recognised in the consolidated financial statements are disclosed in the relevant notes as follows: 

•  Revenue recognition (Refer note 5); and

•  Share-based payments (Refer note 7).

62

Nitro Annual Report 2020COVID-19 pandemic

There has been no noticeable impact of the pandemic on the financial performance of the group. However, management has 
considered the potential impact in performing the impairment assessments and the establishment of the expected credit loss on the 
financial assets.

h.  Significant accounting policies

Accounting policies are disclosed within each of the applicable notes to the consolidated financial statements to which these policies 
relate. The Group’s accounting policies have been applied consistently to all periods presented in these consolidated financial 
statements, and have been applied consistently by Group entities, except as detailed below:

• 

In relation to unbilled receivables related to multi-year, non-cancellable subscription arrangements as explained in note 3; and

•  To ensure consistency with the current period, comparative figures have been restated where appropriate. 

i.  New standards and interpretations 

A number of new standards, amendments to standards and interpretations are effective for annual periods beginning 1 January 2020, 
which are as follows:

•  AASB 2018-7 Amendments to Australian Accounting Standards – Definition of Material (AASB 101 and AASB 108);

•  Revised Conceptual Framework for Financial Reporting and AASB 2019-1 Amendments to Australian Accounting Standards – 

References to the Conceptual Framework; and

•  AASB 2019-3 Amendments to Australian Accounting Standards – Interest Rate Benchmark Reform (AASB 7, AASB 9 and AASB 139).

The new standards effective from 1 January 2020 have no material impact on the Consolidated Financial Statements. 

Certain new accounting standards and interpretations have been published that are not mandatory for 31 December 2020 reporting 
periods and have not been early adopted by the group. These standards are not expected to have a material impact in the current or 
future reporting periods and on foreseeable future transactions.

3.  Adjustment of prior period financial information:

Previously the Group had recognised unbilled receivables related to multi-year, non-cancellable subscription arrangements at 
the contract inception. As practice has further developed since adoption of AASB 15 Revenue from Contracts with Customers, we 
have revisited this policy and concluded that we will recognise the accounts receivable when the right to consideration becomes 
unconditional. As such, the unbilled receivables and corresponding deferred revenue liabilities will no longer be recognised on the 
balance sheet; Instead, they will be disclosed in the notes to our financial statements under remaining performance obligations. 

The comparative information as at 31 December 2019 has been adjusted to reflect the impact of the above change. As at that date, 
except as disclosed in the table below, the change does not have any impact on the statement of comprehensive income, the consolidated 
statement of financial position, the consolidated statement of changes in equity, and the consolidated statement of cash flows.

US$’000

Trade receivables, non-current1

Other non-current assets1

Total non-current assets

Total assets

Deferred revenue, current

Total current liabilities

Deferred revenue, non-current

Total non-current liabilities

Total liabilities

31 DEC 2019 
(AS PREVIOUSLY 
REPORTED)

ADJUSTMENTS

31 DEC 2019
(AS ADJUSTED)

13,424 

 4,270 

21,569 

75,340 

18,930 

25,892 

14,167 

16,051 

41,943 

(13,424)

(1,236)

(14,660)

(14,660)

(2,521)

(2,521)

(12,139)

(12,139)

(14,660)

–

3,034

6,909

60,680 

16,409 

23,371 

2,028 

3,912 

27,283 

1.  Comparative amounts have been reclassified to conform with current period presentation.

As at 1 January 2019, the impact of the adjustment to the consolidated balance sheet was a decrease in unbilled receivable of $12.4 
million and a decrease in deferred revenue liabilities by the same amount.

63

Nitro Annual Report 2020Notes to the Financial Statements 

4.  Segment information

The Group manages its operations as a single business operation and there are no separate parts of the Group that qualify as 
operating segments. The CEO is the Chief Operating Decision Maker (‘CODM’) and assesses the financial performance of the Group on 
an integrated basis as a single segment. 

The CODM assesses the Group’s performance on a product/service perspective:

•  Subscription – being the sale of software-as-a-service (‘SaaS’) to businesses providing access to the Nitro Productivity Suite, include 

Nitro Pro and Nitro Sign software solutions; and

•  Perpetual licence maintenance and support – being the sale of perpetual licence products (including optional maintenance and 

support services).

US$’000

Revenue

Cost of revenues

Gross profit

Gross margin

SUSBCRIPTION

PERPETUAL

TOTAL

SUSBCRIPTION

PERPETUAL

2020

2019

21,250 

 (1,463)

19,787 

93%

18,946 

 (2,315)

16,631 

88%

40,196 

 (3,778)

36,418 

91%

13,193 

 (1,172)

12,021 

91%

22,479 

 (2,478)

20,001 

89%

TOTAL

35,672 

 (3,650)

32,022 

90%

5.  Revenue and contract balances

a.  Revenue

The Group’s revenue is derived from the sale of cloud-enabled software subscriptions, cloud-hosted offerings, term-based, 
subscription and perpetual software licences, associated software maintenance and support plans, consulting services, training and 
technical support.

Revenue from contracts with customers is disaggregated by the nature of product and services and timing of recognition which are 
most reflective of the impact of the industry and economic environment in which the Group operates. 

PRODUCT CHARACTERISTICS 
US$’000

Subscription

Perpetual licences maintenance and support revenue

Total revenue

Subscription revenue as a % of total revenue

Perpetual licences maintenance and support revenue as a % of total revenue

TIMING OF REVENUE RECOGNITION
US$’000

Products and services transferred at a point in time

Products and services transferred over time

Total revenue

Revenue recognised at a point in time as a % of total revenue

Revenue recognised over time as a % of total revenue

 2020 

21,250 

18,946 

40,196 

53%

47%

 2020 

13,355 

26,841 

40,196 

33%

67%

 2019

13,193 

22,479 

35,672 

37%

63%

2019

15,003 

20,669 

35,672 

42%

58%

64

Nitro Annual Report 2020 
b.  Receivables and contract liabilities

CONTRACT BALANCES
US$’000

ASSETS

Trade receivables, net

Capitalised contract acquisition costs

LIABILITIES

Deferred revenue

 2020 

2019

6,659 

4,058 

4,755 

2,825 

22,189 

18,437 

During the year ended 31 December 2020, approximately $16.4 million (31 December 2019: $15.7 million) of revenue was recognised 
that was included in the opening balance of deferred revenue. 

Please see Note 3 for the adjustment related to deferred revenue as at 31 December 2019 and the related changes to the remaining 
performance obligations disclosure.

c.  Transaction price allocated to remaining performance obligations

Remaining performance obligations represents total contractual commitments for which services will be performed. Remaining 
performance obligations include deferred revenue, which primarily consists of billings or payments received in advance of revenue 
recognition and unbilled receivable that have not yet been recognised in the financial statements. The transaction price allocated 
to remaining performance obligations is approximately $46.7 million as of 31 December 2020. Approximately 53% of the remaining 
performance obligations are expected to be recognised over the next 12 months with the remainder recognised thereafter. 

TRANSACTION PRICE ALLOCATED TO 
REMAINING PERFORMANCE OBLIGATIONS 

FY2021

FY2022

FY2023

FY2024

FY2025

TOTAL

Subscription revenue

 22,967 

 15,076 

Maintenance and Support

Total 

Accounting policy: Revenue

51 %

1,985 

96%

34%

80 

4%

 24,953 

 15,156 

53%

33%

6,529 

15%

 0 

0%

6,529 

14%

51 

0%

– 

0%

51 

0%

13 

0%

–

0%

13 

0%

 44,636 

100%

2,065 

100%

 46,701 

100%

Revenue is recognised when a contract exists between the Group and a customer and upon transfer of control of products or 
services to customers in an amount that reflects the consideration the Group expects to receive in exchange for those products 
or services.

We enter into contracts that can include various combinations of products and services, which may be capable of being distinct and 
accounted for as separate performance obligations, or in the case of offerings such as cloud-enabled subscription licences, accounted 
for as a single performance obligation. Revenue is recognised net of allowances for returns and any taxes collected from customers, 
which are subsequently remitted to governmental authorities.

The following table provides information about the nature and timing of the satisfaction of performance obligations in contracts with 
customers, including significant payment terms and related revenue recognition policies.

65

Nitro Annual Report 2020 
 
 
 
 
 
 
REVENUE RECOGNITION POLICIES

Revenue from the Company’s 
subscription services is recognised 
over time on a straight-line basis over 
the contract term beginning on the 
date that the Company’s application 
suite or product is made available to 
the customer. 

In relation to automatic renewals, 
revenue is recognised over time on 
a straight-line basis based on the 
amount the Company expects to 
receive in relation to these services. 

Notes to the Financial Statements 

TYPE OF PRODUCT 
OR SERVICE

NATURE AND TIMING OF SATISFACTION OF THE PERFORMANCE 
OBLIGATIONS, INCLUDING SIGNIFICANT PAYMENT TERMS

Subscription 
agreements for

•  Fully hosted 

subscription services 
(SaaS) 

•  On-device or 

• 

In relation to on device or desktop software, customers 
obtain control of the software upon delivery of the software 
licence key and their acceptance or when the acceptance 
provisions have lapsed.

• 

In relation to SaaS, customers are granted access to the 
software, without taking possession of the software. 

desktop software

•  Support and maintenance arrangements are built into all 

subscription agreements.

•  Subscription periods are typically entered into for 36 months, 
but can also be entered into for 12 and 24 months, and are 
billed annually in advance. 

•  All contracts have automatic renewal for a period of 12 months 
unless otherwise notified in writing prior to expiration of the 
contract term. 

•  Subscription services represent a single obligation to provide 
continuous access to the software, maintenance and support 
including upgrades on an “if and when available” basis. 

•  As each day of providing access to the software is 

substantially the same and the customer simultaneously 
receives and consumes the benefit as access is provided, 
the Group has determined that its subscriptions services 
arrangement include a single performance obligation 
comprised of a series of distinct services. 

•  Customers are able to generate new user licence keys for 
additional users after initial delivery of the initial software 
licence key through issuance of an order. This is treated as 
an amendment to the contract and invoiced accordingly. 

Sale of perpetual 
licences for on-device 
or desktop software

•  Customers obtain control of the software upon delivery of 
the software licence key and their acceptance or when the 
acceptance provisions have lapsed. 

•  The delivery of the software licence key is contingent upon 

payment by the customer in advance. 

Revenue from perpetual licences is 
recognised at the point in time the 
software is available to the customer, 
provided all other revenue recognition 
criteria are met.

•  Some contracts include maintenance and support of 

the product, the pricing for which is distinct and detailed 
separately from the price of the software licence. 
The maintenance and support agreements are generally for a 
12-month period. 

Revenue from maintenance and 
support contracts is recognised on a 
straight-line basis over the support 
term as the underlying service is a 
stand-ready performance obligation.

•  Customers are able to generate new user licence keys for 
additional users after initial delivery of the initial software 
licence key through issuance of an order. This is treated as an 
amendment to the contract and invoiced accordingly. 

66

Nitro Annual Report 2020Accounting policy: Trade receivables

A receivable is recorded when an unconditional right to invoice and receive payment exists, such that only the passage of time is 
required before payment of consideration is due. Timing of revenue recognition may differ from the timing of invoicing to customers. 
Certain performance obligations may require payment before delivery of the licence or service to the customer.

Accounting policy: Contract assets

A contract asset is recognised when an unconditional right to consideration exists and transfer of control has occurred. Contract 
assets are typically related to subscription and maintenance and support contracts where the transaction price allocated to the 
satisfied performance obligations exceeds the value of billings to date. 

Accounting policy: Contract liabilities

Contract liabilities represents deferred revenue, which primarily consists of billings or payments received in advance of revenue 
recognition from subscription services, including non-cancellable and non-refundable committed funds and deposits. Deferred 
revenue is recognised as revenue when transfer of control to customers has occurred. Customers are typically invoiced for these 
agreements in regular instalments and revenue is recognised on a straight-line basis over the contractual subscription period. 

The deferred revenue balance is influenced by several factors, including seasonality, the compounding effects of renewals, invoice 
duration, invoice timing, size and new business trajectory within the quarter. Deferred revenue does not represent the total contract 
value of annual or multi-year non-cancellable subscription agreements.

Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. 
In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally 
do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified 
and predictable ways of purchasing our products and services, such as invoicing at the beginning of a subscription term with revenue 
recognised on a straight-line basis over the contract period, and not to receive financing from our customers. Any potential financing 
fees are considered insignificant in the context of our contracts.

Significant movements in the deferred revenue balance during the period consisted of increases due to payments received prior 
to transfer of control of the underlying performance obligations to the customer, which were offset by decreases due to revenue 
recognised in the period. 

Transaction price allocated to remaining performance obligations represents contracted revenue that has not yet been recognised, 
which includes deferred revenue and unbilled amounts that will be recognised as revenue in future periods.

Accounting policy: Contract costs

The Group recognises an asset for the incremental costs of obtaining a contract with a customer if the Group expects the benefit of 
those costs to be longer than one year. The Group has determined that certain sales incentive programs meet the requirements to 
be capitalised.

The costs capitalised under the AASB 15 include sales commissions paid to our sales force personnel and channel partners, resellers 
and third parties. Capitalised costs may also include portions of fringe benefits and payroll taxes associated with compensation 
for incremental costs to acquire customer contracts and incentive payments to partners. Capitalised costs to obtain a contract are 
amortised over the expected period of benefit, which is determined, based on the Group’s analysis, to be three years. Contract 
costs in relation to payments to resellers and channel partners are amortised over the length of the contract. The Group evaluated 
qualitative and quantitative factors to determine the period of amortisation, including contract length, renewals, customer life and 
the useful lives of our products. When the expected period of benefit of an asset which would be capitalised is less than one year, the 
Group expenses the amount as incurred. These expenses and amortisation of capitalised contract cost are classified under sales and 
marketing expense in the consolidated statement of comprehensive income. The group regularly evaluate whether there have been 
changes in the underlying assumptions and data used to determine the amortisation period.

67

Nitro Annual Report 2020Notes to the Financial Statements 

6.  Other income and expenses

a.  Other income

OTHER INCOME/(EXPENSE)
US$’000

Foreign exchange gains/(losses), net

Interest income

Other income/(loss)

Total other income/(expense)

2020 

(521)

155 

 (13)

(379)

2019

1,135 

 40 

–

1,175

Income is recognised as the interest accrues (using the effective interest method), which is the rate that exactly discounts estimated 
future cash receipts through the expected life of the financial instrument to the net carrying amount of the financial asset.

b.  Expenses

OTHER INCOME/(EXPENSE)
US$’000

Wages and salaries

Superannuation

Share-based payments

Employee benefit expenses

Accounting policy

Share-based payments

2020 

 25,926 

 117 

 2,968 

 29,011 

2019

 21,194 

 78 

 837 

 22,109 

Equity-settled share-based payments to employees and others providing similar services are measured at the fair value of the equity 
instruments at the grant date. The fair value determined at the grant date of the equity-settled share-based payments is expensed 
on a straight-line basis over the vesting period, based on the group’s estimate of equity instruments that will eventually vest, with 
a corresponding increase in equity. At the end of each reporting period, the group revises its estimate of the number of equity 
instruments expected to vest. The impact of the revision of the original estimates, if any, is recognised in profit or loss such that the 
cumulative expense reflects the revised estimate, with a corresponding adjustment to the equity-settled employee benefits reserve. 
Equity-settled share-based payment transactions with parties other than employees are measured at the fair value of the goods or 
services received, except where that fair value cannot be estimated reliably, in which case they are measured at the fair value of the 
equity instruments granted, measured at the date the entity obtains the goods or the counterparty renders the service. 

For cash-settled share-based payments, a liability is recognised for the goods or services acquired, measured initially at the fair value 
of the liability. At the end of each reporting period until the liability is settled, and at the date of settlement, the fair value of the liability 
is remeasured, with any changes in fair value recognised in profit or loss for the year.

7.  Share-based payments

Awards, in the form of the right to receive ordinary shares in the Company, have been granted under the following employee share 
ownership plans in the Historical Long-Term Incentive Plan (‘Historical LTIP’) and Current Long-Term Incentive Plan (‘Current LTIP’) 
Awards. Set out below are the details of the awards under the Current LTIP for the year ended 31 December 2020.

a.  Share options

Stock options granted to employees generally vest over a four-year period and expire ten years from the date of grant. Certain awards 
provide for accelerated vesting upon a change of control. Stock options are generally granted with exercise prices equal to the fair 
market value of its common stock on the date of grant. During the year, 5,854,718 unlisted options were issued to eligible employees. 
Of the same, 1,030,097 options were issued to KMP of the Group. The following table summarises the movements in the number of 
options outstanding as at 31 December 2020.

68

Nitro Annual Report 2020OPTIONS

2020

NO.

WAEP1 

2019

NO.

Outstanding at the beginning of the period

 15,873,129 

 0.5500 

 17,375,229

Granted during the period

Forfeited during the period

Exercised during the period

 5,854,718 

 1.9327 

 5,129,190 

 (2,002,562)

 0.7373 

 (5,308,164)

 (1,128,458)

 0.4956 

 (1,323,126)

Outstanding at the end of the period

 18,596,827 

 0.9482 

 15,873,129 

Exercisable at the end of the period

11,670,617

0.4238

11,366,931

Weighted average remaining contractual life in years

 5.83 

 5.79 

WAEP1 

 0.3800 

 1.0100 

 0.5100 

 0.3300 

 0.5500 

0.4100

1.  Weighted average exercise price in Australian dollars.

Estimation of fair value

The Company estimates the fair value of the options on the date of grant using the Black-Scholes option-pricing model or the 
Monte Carlo model for relative Total Shareholder Return (‘rTSR’) vesting performance grants. These models require the use of highly 
subjective estimates and assumptions, including expected volatility, expected term, risk-free interest rate, and expected dividend yield. 

The above inputs used in the measurement of share-based payments expense include Level 1 and Level 2 inputs as per the fair value 
hierarchy under AASB 13 Fair value measurements:

•  Such as quoted prices (unadjusted) in active markets; and

• 

Inputs other than quoted prices included within level 1 that are observable either directly (as prices) or indirectly (derived from 
prices), respectively. 

The fair value of options granted during the year ended 31 December 2020 and year ended 31 December 2019 were estimated on 
the grant date using the assumptions set out below. 

ASSUMPTIONS

Date of grant

Date of Expiry

Exercise price

Fair value at grant date 

Expected price volatility %

Dividend yield %

Risk free rate

Remaining contractual life (years)

b.  Performance rights

27 Mar 20

27 Mar 30

2020

24 Jun 20

24 Jun 30

2019

23 Sep 20

23 Sep 30

25 Mar 19

24 Mar 29

13 Nov 19

11 Dec 29

AUD 0.9750

AUD 1.4700

AUD 2.4900

USD 0.3856

AUD 1.7200

AUD 0.5400

AUD 0.8000

AUD 1.3300

USD 0.2100

AUD 0.6900

62%

0%

0.56%

 9.24 

62%

0%

0.53%

 9.49 

55.60%

0%

0.45%

 9.73 

60%

0%

1%

9.24

42%

0%

1%

9.96

The Company recognises share-based payment expense over the vesting term of the performance rights. The fair value is measured 
based upon the number of units and the closing price of the Company’s shares on the date of the grant. Detailed terms and 
conditions are included in the Remuneration Report on page 40 of the Annual Report. 

Market-based vesting conditions

During the period, 1,576,225 performance rights with market-based vesting conditions were issued to the senior executives of the 
Group. In addition to the requisite service period, these restricted shares contain a market-based vesting condition based on relative 
total shareholder return. 

69

Nitro Annual Report 2020 
 
Notes to the Financial Statements 

Relative total shareholder return is defined as increases in our stock price during the performance period as compared to the 
Company’s peer group, ASX All Technology Index (ASX: XTX), expressed as a percentile ranking to be assessed at the end of the 
performance periods of two and three years.

The probability of the actual shares expected to be awarded is considered in the grant date valuation. 

Performance-based vesting conditions

During the period, 630,229 performance rights with performance-based vesting conditions were issued to the senior executives of the 
Group. In addition to the requisite service period, these stock units contain a performance-based vesting conditions based on internal 
compound revenue growth rate measure (‘CAGR’). The probability of the actual shares expected to be awarded is not considered in 
the grant date valuation. The share-based payment expense will be adjusted over the vesting period, as further information becomes 
available to reflect the actual shares awarded. 

The following table summarises the movements in the number of restricted shares outstanding as at 31 December 2020.

Outstanding at the beginning of the period

Granted during the period

Forfeited during the period

Vested during the period

PERFORMANCE RIGHTS

2020

2019

WAFV1

NO.

WAFV1

NO.

 – 

 2,206,454 

 1.5515 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Outstanding at the end of the period

 2,206,454 

 1.5515 

1.  Weighted average fair value in Australian dollars.

Estimation of fair value

The Company estimates the fair value the performance rights using the Monte Carlo model for relative Total Shareholder Return 
(‘rTSR’) vesting grants. These models require the use of highly subjective estimates and assumptions, including expected volatility, 
expected term, risk-free interest rate, and expected dividend yield. 

The fair value of performance rights granted during the year ended 31 December 2020 were estimated on the grant date using the 
assumptions set out below:

ASSUMPTIONS

Date of grant

Date of vesting

Share price on grant date

Exercise price

Expected price volatility %

Dividend yield %

Risk free rate

Remaining contractual life (years)

Fair value at grant date 

2020

2019

29 May 20

29 May 20

31 Dec 21

31 Dec 22

AUD 1.60

AUD 0.00

69.09%

0%

0.26%

1

AUD 1.60

AUD 0.00

61.69%

0%

0.27%

2

23 Sep 20

31 Dec 22

AUD 2.56

AUD 0.00

65.38%

0%

0.17%

2

AUD 1.14

AUD 1.20

AUD 2.19

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

70

Nitro Annual Report 2020 
 
 
c.  Share awards

In 2020, the Company issued 2,805,644 shares to the senior executive of the Group of which 1,157,488 were issued to KMP at an 
exercise price of Nil. Detailed terms and conditions are included in the Remuneration Report on page 36 and 37 of the Annual Report. 

These awards generally vest over a period of one to four years. The fair value was measured based upon the closing price of the 
Company’s shares on the date of the award. During the year ended 31 December 2020, the Company recognised share-based 
payment expense of $1.05 million related to the share award. The following table summarises the movements in the awards granted 
including the weighted average fair values. 

Outstanding at the beginning of the period

Granted during the period

Forfeited during the period

Vested during the period

Outstanding at the end of the period

1.  Weighted average fair value of the award in Australian dollars.

RESTRICTED SHARE AWARDS

2020

2019

WAFV1

NO.

WAFV1

2.53 

 –

1.60 

2.56 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

NO.

–

2,805,644 

–

(100,000)

2,705,644 

The fair value of the share awards on measurement date is based on the closing market price on the day preceding the grant. 

e.  Expense summary

For the year ended 31 December 2020, the Group recognised $2.97 million of share-based payment expense in relation to the stock 
options, performance rights and share awards. 

8.  Taxes

a.  Income tax

The income tax expense or credit for the year is the tax payable on the current year’s taxable income based on the applicable income 
tax rate for each jurisdiction adjusted by changes in deferred tax assets and liabilities attributable to temporary differences and to 
unused tax losses. 

b.  Current tax

Current tax is the expected tax payable on the taxable income for the financial year, using applicable tax rates (and tax laws) at 
the balance sheet date in each jurisdiction, and any adjustment to tax payable in respect of previous financial years. The Group 
periodically evaluates positions taken in tax returns with respect to situations in which applicable tax regulation is subject to 
interpretation. It establishes provisions where appropriate on the basis of amounts expected to be paid to the tax authorities.

c.  Deferred tax

Deferred income tax is provided in full, using the liability method, on temporary differences arising between the tax bases of assets 
and liabilities and their carrying amounts in the consolidated financial statements. The following temporary differences are not 
provided for:

•  The initial recognition of goodwill; and

•  The initial recognition of assets or liabilities that affect neither accounting nor taxable profit.

71

Nitro Annual Report 2020 
 
 
Notes to the Financial Statements 

d.  Measurement, recognition and presentation

Measurement of deferred tax is based on the expected manner of realisation or settlement of the carrying amount of assets and 
liabilities using tax rates (and laws) that have been enacted or substantially enacted by the end of the reporting period and are 
expected to apply when the related deferred income tax asset is realised or the deferred income tax liability is settled.

Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable that future 
taxable amounts will be available to utilise those temporary differences and losses.

Deferred tax liabilities and assets are not recognised for temporary differences between the carrying amount and tax bases of 
investments in foreign operations where the company is able to control the timing of the reversal of the temporary differences and it 
is probable that the differences will not reverse in the foreseeable future. 

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and liabilities and 
when the deferred tax balances relate to the same taxation authority. 

Current tax assets and tax liabilities are offset where the entity has a legally enforceable right to offset and intends either to settle 
on a net basis, or to realise the asset and settle the liability simultaneously. Current and deferred tax is recognised in profit or loss, 
except to the extent that it relates to items recognised in other comprehensive income or directly in equity. In this case, the tax is also 
recognised in other comprehensive income or directly in equity, respectively.

INCOME TAX EXPENSE 
US$’000

Current tax expense

Deferred tax expense

Income tax (benefit)/expense

NUMERICAL RECONCILIATION OF INCOME TAX EXPENSE TO PRIMA FACIE TAX PAYABLE
US$’000

Loss before income tax

Tax at the Australian Tax rate of 30% (31 December 2019: 30%)

Tax effect of amounts which are not deductible in calculating taxable income

Other (deductible)/non-deductible expenses

Tax credits

Transaction costs on issues of shares

Finance costs in relation to convertible note

Effect of lower tax rates in USA, Ireland and UK

Current year losses for which no deferred tax is recognised

 2020 

 70 

 (186)

 (116)

 2020 

(7,656)

2,297 

1,234 

(114)

– 

– 

(306)

(2,995)

116 

 2019 

36 

318 

354 

 2019 

 (7,577)

2,273 

 (97)

–

 (888)

 (375)

252 

 (1,520)

 (354)

The Group has unused tax losses of $71.49 million (31 December 2019: $58.74 million), which has not been recognised as a deferred 
tax asset. The unused tax losses were incurred by the Group’s United States and Australian operations and is not likely to generate 
taxable income in the foreseeable future. The Group is currently undertaking an assessment of the eligibility to carry forward these 
losses in the future.

72

Nitro Annual Report 2020 
 
 
 
DEFERRED TAX
2020

Deferred tax asset/(liability)

Share issue expenses

Provisions and accruals

Movements in currency exchange rates

Property, plant and equipment

Intangibles

Net deferred tax asset/(liability)

Deferred tax asset

Deferred tax liability

DEFERRED TAX
2019

Deferred tax asset/(liability)

Share issue expenses

Provisions and accruals

Movements in currency exchange rates

Property, plant and equipment

Intangibles

Net deferred tax asset/(liability)

Deferred tax asset

Deferred tax liability

BALANCE AT 
1 JANUARY 2020 
US$’000

RECOGNISED 
IN THE INCOME 
STATEMENT 
US$’000

RECOGNISED
IN EQUITY
US$’000

BALANCE AT 
31 DECEMBER 
2020
US$’000

11 

147 

(343)

 (24)

55 

(155)

 189 

 344 

 (11)

(106)

343 

24 

 (65)

186 

–

– 

 –

 –

 –

 –

 –

–

– 

– 

– 

41 

– 

– 

 (9)

32 

32 

–

BALANCE AT 
1 JANUARY 2019 
US$’000

RECOGNISED 
IN THE INCOME 
STATEMENT 
US$’000

RECOGNISED
IN EQUITY
US$’000

BALANCE AT 
31 DECEMBER 
2019
US$’000

 42 

 63 

 4 

 55 

–

163 

 163 

–

 (31)

 84 

 (347)

 (79)

 55 

 (318)

– 

– 

– 

– 

– 

– 

– 

–

– 

– 

 11 

 147 

 (343)

 (24)

 55 

 (155)

 189 

 344 

73

Nitro Annual Report 2020 
 
 
 
Notes to the Financial Statements 

9.  Earnings per share

Basic earnings per share (‘EPS’) is determined by dividing profit/(loss) after tax attributable to members of the Company and Group, 
excluding any costs of servicing equity other than ordinary shares, by the weighted average number of ordinary shares outstanding 
during the financial year, adjusted for bonus elements in ordinary shares issued during the financial year. 

Diluted EPS is determined by adjusting the profit/(loss) after tax attributable to members of the Company and Group, and the 
weighted average number of ordinary shares outstanding for the effects of all dilutive potential ordinary shares. Dilution occurs 
when employee share options are included in outstanding shares.

US$’000

Net loss attributable to ordinary equity holders

Net loss used in calculating diluted earnings per share

 2020 

 (7,540)

 (7,540)

 2019 

 (7,931)

 (7,931)

WEIGHTED AVERAGE NUMBER OF ORDINARY SHARES ON ISSUE USED IN THE CALCULATION OF   

 2020 

 2019 

Basic earnings per share

Diluted earnings per share

EARNINGS PER SHARE US$ 

Basic

Diluted

 189,185,817 

 73,133,789 

 189,185,817 

 73,133,789 

 2020 

 (0.04)

 (0.04)

 2019 

 (0.11)

 (0.11)

For the year ended 31 December 2020, the Group’s only potential dilutive ordinary shares are share awards granted under the 
employee share ownership plans. Diluted earnings per share calculation excludes instruments which are considered anti-dilutive. 
For the year ended year ended 31 December 2020, the effect of these shares was not included in the calculation of diluted earnings 
per share because they are anti-dilutive for the period(s) presented.

10.  Cash and cash equivalents

CASH AND CASH EQUIVALENTS 
US$’000

Bank balances

 2020 

 43,749 

 2019 

 47,017

The Group held cash and cash equivalents with banks and financial institution counterparties which are rated, BBB- to AA-, based on 
Standards & Poor’s ratings.

11.  Trade and other receivables

TRADE AND OTHER RECEIVABLES 
US$’000

Trade receivables, net

Contract acquisition costs, net

Prepayments

Other receivables due from related parties

Others

Trade and other receivables

Current 

Non-current 

74

 2020 

 6,659 

 4,058 

 1,839 

–

 1,229 

 13,785 

 9,522 

 4,263 

 2019 

 4,755 

 2,825 

 1,324 

 120 

 673 

 9,697 

 6,663 

 3,034 

Nitro Annual Report 2020 
 
 
 
Accounting policy

Trade receivables

A receivable is recorded when an unconditional right to invoice and receive payment exists, such that only the passage of time is 
required before payment of consideration is due. Timing of revenue recognition may differ from the timing of invoicing to customers. 
Certain performance obligations may require payment before delivery of the licence or service to the customer.

LOSS ALLOWANCE 
US$’000

Loss allowance at the beginning of the year

(Reversal)/provision for loss allowance

Write-offs

Recovery of balances written off

Loss allowance at the end of the year

Loss allowance

 2020 

 2019 

 25 

 36 

 (31)

 –

 30 

87 

(41)

(30)

9 

25 

The Group has two types of financial assets that are subject to AASB 9’s expected credit loss model, which are trade receivables 
and contract assets. The Group applies the AASB 9 simplified approach to measuring expected credit losses, which uses a lifetime 
expected loss allowance for all trade receivables and contract assets. Loss allowances in previous periods have not been material. 
Historical loss rates have been adjusted to reflect current and forward-looking information on factors impacting the ability of the 
customers to settle the outstanding debt.

Quality of receivables and loss allowance

To measure the expected credit losses, trade receivables and contract assets have been grouped based on shared credit risk 
characteristics and the days past due. The contract assets relate to work contracted greater than 12 months and have substantially 
the same risk characteristics as the trade receivables for the same types of contracts. The Group has therefore concluded that the 
expected loss rates for trade receivables are a reasonable approximation of the loss rates for the contract assets. 

The expected loss rates are based on the payment profiles of sales over a period of 36 month before 31 December 2018 or 1 January 
2019, respectively, and the corresponding historical credit losses experienced within this period. The historical loss rates are adjusted 
to reflect current and forward-looking information on macroeconomic factors affecting the ability of the customers to settle the 
receivables and accordingly adjusts the historical loss rates based on expected changes in these factors.

TRADE RECEIVABLES
US$’000

Current

0 to 30 days overdue

31 to 60 days overdue

61 to 90 days overdue

More than 90 days 
overdue

AMOUNT

 5,651 

 845 

 150 

 43 

 – 

2020

LOSS 
ALLOWANCE

RATE

AMOUNT

2019

LOSS 
ALLOWANCE

0.43%

0.57%

0.25%

1.80%

 24 

 5 

 0 

 1 

 – 

 3,732 

 778 

 121 

 124 

 – 

 20 

 4 

 0 

 1 

 – 

 25 

Total

 6,689 

 30 

0.45%

 4,755 

RATE

0.54%

0.52%

0.26%

0.52%

0.53%

75

Nitro Annual Report 2020 
 
Notes to the Financial Statements 

12.  Employee benefits

EMPLOYEE BENEFIT LIABILITIES
US$’000

Accrued wages

Annual leave

Long service leave

 2020 

 2,302 

 567 

 8 

 2,877 

 2019 

 1,493 

 593 

 4 

 2,090 

Short-term and other long-term employee benefit obligations

Liabilities for annual leave and any accumulating sick leave accrued up until the reporting date that are expected to be settled within 
12 months are measured at the amounts expected to be paid when the liabilities are settled. Liabilities for long service leave are 
measured as the present value of estimated future payments for the services provided by employees up to the reporting date and 
disclosed within employee benefits. Liabilities that are not expected to be settled within 12 months are not discounted as the impact 
of the same is immaterial. Liabilities for unpaid wages and salaries are recognised in trade and other payables.

13.  Property, plant and equipment

RECONCILIATION OF CARRYING AMOUNTS 2020
US$’000

Carrying value at the beginning of the year

Additions

Amortisation

Disposals

FX adjustments

Carrying value at the end of the year

AS AT 31 DECEMBER 2020

Cost

Accumulated depreciation

Carrying value at the end of the year

RECONCILIATION OF CARRYING AMOUNTS 2019
US$’000

Carrying value at the beginning of the year

Additions

Amortisation

Disposals

FX adjustments

Carrying value at the end of the year

AS AT 31 DECEMBER 2019

Cost

Accumulated depreciation

Carrying value at the end of the year

76

PLANT AND 
EQUIPMENT

FURNITURE, 
FITTINGS AND 
EQUIPMENT

LEASEHOLD 
IMPROVEMENTS

 125 

 159 

 (79)

 154 

 (146)

 213 

 602 

 (389)

 213 

 30 

 – 

 (14)

 – 

 – 

 16 

 143 

 (127)

 16 

 409 

 17 

 (167)

 7 

 12 

 278 

 611 

 (333)

 278 

PLANT AND 
EQUIPMENT

FURNITURE, 
FITTINGS AND 
EQUIPMENT

LEASEHOLD 
IMPROVEMENTS

 4 

 150 

 (29)

 – 

 – 

 125 

595

(470)

 125 

 18 

 25 

 (13)

 – 

 – 

 30 

154

(124)

 306 

 19 

 514 

 (123)

 – 

 (1)

 409 

569

(160)

 409 

TOTAL

 564 

 176 

 (260)

 161 

 (134)

 507 

 1,356 

 (849)

 507 

TOTAL

 41 

 689 

 (165)

 – 

 (1)

 564 

1,318

(754)

 564 

Nitro Annual Report 2020 
Accounting policy: Property, plant and equipment

Each class of property, plant and equipment is carried at cost or fair value as indicated less, where applicable, any accumulated 
depreciation and impairment losses. 

Plant and equipment are measured on the cost basis and are therefore carried at cost less accumulated depreciation and any 
accumulated impairment losses. In the event the carrying amount of plant and equipment is greater than its estimated recoverable 
amount, the carrying amount is written down immediately to its estimated recoverable amount and impairment losses are recognised 
either in profit or loss as a revaluation decrease if the impairment losses relate to a revalued asset. A formal assessment of recoverable 
amount is made when impairment indicators are present. Subsequent costs are included in the asset’s carrying amount or recognised 
as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will flow to the 
Group and the cost of the item can be measured reliably. The carrying amount of any component accounted for as a separate asset 
is derecognised when replaced. All other repairs and maintenance are charged to profit or loss during the reporting period in which 
they are incurred. Depreciation of furniture and fixtures and computer equipment is measured using the straight-line method over 
estimated useful lives of the assets, generally three to five years. Leasehold improvements are amortised over the lesser of the 
estimated useful life of the asset or the remaining lease term. The depreciation rates used for each class of depreciable assets are:

•  Leasehold improvements  

•  Furniture and fittings  

•  Office equipment  

20%

33%

33%

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period. An asset’s 
carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated 
recoverable amount. Gains and losses on disposals are determined by comparing proceeds with carrying amount. These are included 
in profit or loss. When revalued assets are sold, it is Group policy to transfer any amounts included in other reserves in respect of 
those assets to retained earnings. 

Accounting policy: Impairment of assets

Intangible assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment, or more 
frequently if events or changes in circumstances indicate that they might be impaired. Other assets are tested for impairment whenever 
events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the 
amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair 
value less costs of disposal and value-in-use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which 
there are separately identifiable cash inflows which are largely independent of the cash inflows from other assets or groups of assets 
(cash-generating units). Non-financial assets other than goodwill that suffered an impairment are reviewed for possible reversal of the 
impairment at the end of each reporting period. 

Accounting policy: Software development costs

Costs incurred on development projects (relating to the design and testing of new or improved products) are recognised as intangible 
assets when it is probable that the project will, after considering its commercial and technical feasibility, be completed and generate 
future economic benefits and its costs can be measured reliably. The expenditure capitalised comprises all directly attributable costs, 
including costs of materials, services, direct labour and an appropriate proportion of overheads. Other development expenditures 
that do not meet these criteria are recognised as an expense as incurred. Development costs previously recognised as an expense 
are not recognised as an asset in a subsequent period. Capitalised development costs are recorded as intangible assets and 
amortised from the point at which the asset is ready for use on a straight-line basis over its useful life, which varies from 3 to 5 years. 
The amortisation rates used for each class of intangible assets are:

• 

Intellectual property         20%

•  Software33% – 40%

•  Capitalised software         50%

•  Domains                             33%

Software development costs include costs directly attributable to the development phase and are only recognised following 
completion of technical feasibility and where the Group has an intention and ability to use the asset.

77

Nitro Annual Report 2020 
 
Notes to the Financial Statements 

14.  Equity shares 

EQUITY SECURITIES

2020

 2019

NO.

US$’000

NO.

US$’000

Balance at the beginning of the year

 188,928,996 

 90,209 

 66,045,285 

Exercise of options and warrants

Shares issued to the employee share trust

Shares acquired by the employee share trust

Shares allocated to participants from the employee share 
trust

 1,149,824 

 3,705,644 

 (611,242)

Shares withheld in relation to cashless exercise of options

 (114,700)

Issue of shares on IPO

Conversion of preference shares to ordinary shares

Issue of shares on conversion of notes

Expenses directly attributable to the issue of shares

 – 

 – 

 – 

 – 

 261 

 6,083 

 (102)

 (457)

 – 

 – 

 – 

 – 

 1,456,854 

 – 

 – 

 – 

 – 

 38,249,649 

 77,872,509 

 5,304,699 

 (21)

 – 

Balance at the end of the year including treasury shares

 193,058,522 

 95,973 

 188,928,996 

Treasury shares unallocated

 (3,103,965)

 (5,630)

 – 

 628 

 289 

 – 

 – 

 – 

 – 

 44,833 

 41,927 

 6,199 

 (3,667)

 90,209 

 – 

Balance at the end of the year excluding treasury shares

 189,954,557 

 90,343 

 188,928,996 

 90,209 

a.  Ordinary shares

Ordinary shares entitle the holder to participate in dividends and the proceeds on winding up of the company in proportion to the 
number of and amounts paid on the shares held. On a show of hands every holder of ordinary shares present at a meeting in person 
or by proxy, is entitled to one vote, and upon a poll each share is entitled to one vote. Ordinary shares have no par value and the 
company does not have a limited amount of authorised capital. 

b.  Preference shares

Series A, B, C and D Preference shares are entitled to receive any dividend declared by the Board as it they are equal to the number of 
Ordinary Shares which may be issued upon their conversion into Ordinary Shares. The preference shares were converted to ordinary 
shares prior to the completion of the IPO.

c.  Options

As at 31 December 2020 there were 18,596,827 vested and unvested options on issue, and as at 31 December 2019: 15,873,129) 
vested and unvested options on issue (refer note 7 for details). These have been adjusted for the 9:1 stock split on 18 November 2019.

d.  Reserves

The foreign currency translation reserve is used to record exchange differences arising from the translation of the financial 
statements of foreign subsidiaries.

The employee share benefits reserve is used to record the value of share-based payments provided to employees, including KMP as 
part of their remuneration.

The warrants reserve is used to record the value of warrants issued to third parties against the shares of the company.

The treasury reserve is used to hold the book value of shares held by the Employee Share Trust for future issue to participants on 
exercise of options, performance rights and share awards.

78

Nitro Annual Report 2020 
Treasury shares

During the year ended 31 December 2020, the Group established an Employee Share Trust (‘Trust’) for the purpose of issuance of 
shares to participants on exercise of options/settlement of performance rights. 
The balance in Treasury Reserve as at 31 December 2020 represents book value of 3,103,965 shares held by the Trust for future issue to 
participants on exercise of options/settlement of performance rights. The movement of treasury shares is as follows:

Balance at the beginning of the year

Issue of shares to the employee share trust

Shares allocated to participants from the employee
share trust

Forfeited shares bought back

Balance at the end of the year

NO.

 – 

3,705,644

 (611,242)

9,563

3,103,965

15.  Leases and Right to use assets

RECONCILIATION OF CARRYING AMOUNTS OF RIGHT OF USE ASSETS
US$’000

Carrying value at the beginning of the year

Additions

Amortisation

FX adjustments

Carrying value at the end of the year

US$’000

Cost

Accumulated depreciation

Carrying value at the end of the year

LEASE LIABILITIES – MATURITY ANALYSIS 
US$’000

Contractual undiscounted cashflows

Less than one year

One to five years

Total undiscounted lease liabilities as at the end of the year

Lease liabilities included in the statement of financial position

Current

Non-current

TREASURY SHARES

2020

 2019

US$’000

NO.

US$’000

 – 

6,083

 (457)

4

 5,630 

 – 

 – 

 – 

 – 

 – 

2020

3,058 

–

(1,393)

143 

1,808 

2020

 4,314 

 (2,506)

 1,808 

 – 

 – 

 – 

 – 

 – 

2019

–

4,105 

(1,003)

(44)

3,058 

2019

 4,064 

 (1,006)

3,058 

2020

2019

 1,204 

536 

 1,740 

1,669 

1,097 

572 

 1,513 

 1,621 

 3,134 

 2,933 

1,393 

1,540 

79

Nitro Annual Report 2020 
 
Notes to the Financial Statements 

AMOUNTS RECOGNISED IN PROFIT OR LOSS 
US$’000

Interest on lease liabilities

Expenses relating to short-term leases

Expenses relating to leases of low value assets, excluding short-term leases of low value assets

AMOUNTS RECOGNISED IN THE STATEMENT OF CASH FLOWS 
US$’000

Total cash outflow for leases

Accounting policy

2020

140 

81 

–

2020

1,402 

2019

164 

359 

 8 

2019

1,182 

At inception of a contract, the Group assess whether the contract is, or contains, a lease. A contract is, or contains, a lease if 
the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. At the 
commencement or modification of a contract that contains a lease, the Group allocates the consideration in the contract to each 
lease component on the basis of its relative stand-alone prices. However, for leases of property, the Group has elected not to 
separate non-lease components and account for the lease and non-lease components as a single lease component.

Leases are recognised as right-of-use assets and a corresponding liability at the date at which the leased asset is available for use 
by the Group. Each lease payment is allocated between the liability and finance cost. The finance cost is charged to profit and loss 
over the lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. 
The right-of-use asset is depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis. Assets and 
liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the 
following lease payments:

•  Fixed payments (including in-substance fixed payments), less any lease incentives receivable;

•  Variable lease payments that are based on an index or a rate;

•  Amounts expected to be payable because the lease is reasonably certain to exercise that option; and

•  Payments of penalties for terminating the lease, if the lease term reflects the lease exercising that option.

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, the lessee’s 
incremental borrowing rate is used, being the rate that the lease would have to pay to borrow the funds necessary to obtain an asset 
or similar value in a similar economic environment with similar terms and conditions.

Right of use assets are measured at cost comprising the following:

•  The amount of the initial measurement of lease liability;

•  Any lease payments made at or above the commencement date less any lease incentives received;

•  Any initial direct costs; and

•  Restoration costs.

80

Nitro Annual Report 2020Reconciliation of movements of liabilities to cash flows arising from financing activities

USD'000

LEASE LIABILITIES

LEASE LIABILITIES

BANK LOANS

CONVERTIBLE 
NOTES

2020

2019

Balance as at the beginning of the year

Proceeds from issue of convertible notes

Payment for leases

Repayment of borrowings

Changes from financing cash flows

Effect of changes in 
foreign exchange rates

Other changes

Finance costs

Finance costs paid

Conversion to ordinary shares

Other (payables)/receivables

New leases

Subtotal other changes

 2,933 

 – 

 (1,402)

 – 

 (1,402)

 138 

 140 

 (140)

 – 

 – 

 – 

 – 

Balance at the end of the year

 1,669 

16.  Financial risk management

a.  Risk management framework

 – 

 – 

(1,182)

– 

 (1,182)

 26 

 164 

 (164)

 – 

 – 

 4,089 

 4,089 

 2,933 

 4,442 

 – 

 – 

 (4,442)

 (4,442)

 339 

 (339)

 – 

 – 

 – 

 – 

 – 

 – 

 5,000 

 – 

 (24)

 4,976 

 1,250 

 – 

 (6,199)

 (27)

 – 

 (4,976)

 – 

TOTAL

4,442 

5,000 

 (1,182)

 (4,466)

 (648)

26 

1,753 

 (503)

 (6,199)

 (27)

4,089 

 (887)

2,933 

The Company’s Board of Directors have an overall responsibility for the establishment and oversight of the Group’s risk management 
framework. The Board of Directors has established the Audit and Risk Management Committee, which is responsible for developing 
and monitoring the Group’s risk management policies. The Group’s risk management policies are established to identify and 
analyse the risks faced by the Group, to set appropriate risk limits and controls and to monitor risks and adherence to limits. 
Risk management policies are reviewed regularly to reflect changes in the market environment and the Group’s activities. The Group 
monitors capital with the objective of safeguarding its ability to continue as a going concern and provide return to shareholders. 
The Group does not have a target debt equity structure and pursuant to the IPO all external borrowings, except those relating to 
leases under AASB 16 are outstanding on the date of the balance sheet.

b.  Market risk

Market risk is the risk that changes in market prices – such as foreign exchange rates and interest rates – will affect the Group’s 
income or the value of its holdings of financial instruments. The Group uses derivatives to manage market risk related to foreign 
currencies. All such transactions are carried out within the guidelines of the Group’s risk management policies.

Foreign exchange risk

The Group’s reporting currency is the USD and it is exposed to currency risk on accounts receivable and payable denominated in the 
Australian Dollar (AUD), Euro (EUR), British Pound (GBP) and Canadian Dollar (CAD). In respect of other monetary assets and liabilities 
denominated in foreign currencies, the Group’s policy is to ensure the net exposure is kept to an acceptable level by buying or selling 
foreign currencies at spot rates when necessary.

81

Nitro Annual Report 2020 
 
 
 
 
 
 
 
Notes to the Financial Statements 

Exposure to foreign currency risk

The summary quantitative data about the Group’s exposure to foreign currency risk is as follows:

2020

2019

AS AT 31 DECEMBER

AUD’000

EUR’000

GBP’000

CAD’000

AUD’000

EUR’000

GBP’000

Cash and cash equivalents

Trade and other receivables

Trade and other payables

Loans and borrowings

 2,017 

 1,849 

 1,519 

 – 

 4,708 

 1,074 

 1,126 

 1,069 

 201 

 469 

 142 

 – 

 – 

 56 

 – 

 – 

 58,502 

 1,452 

 1,646 

 557 

 899 

 990 

 – 

 1,680 

 101 

 210 

 58 

 – 

Sensitivity analysis

A 10% strengthening or weakening of foreign currencies to US dollar exchange rate would have increased/(decreased) the net assets 
denominated in foreign currencies by the amounts shown below. This analysis assumes that all other variables, in particular interest 
rates, remain constant.

US$’000

10% increase

10% decrease

Interest rate risk 

2020

 (754)

 921 

2019

 (3,794)

 4,637 

The Company monitors changes in interest rates regularly to ensure the best possible return on deposits. Changes to interest rates in 
this context are not considered a significant financial risk.

As at 31 December 2020, the Company has no borrowings other than those related to leases under AASB 16 and hence not exposed 
to significant financial risk in this context. 

c.  Liquidity risk

Liquidity risk is the risk that the Group will encounter difficulty in meeting the obligations associated with its financial liabilities that are 
settled by delivering cash or another financial asset. The Group’s objective is to maintain a balance between continuity of funding and 
flexibility through the use of its cash and funding requirements. The Group continually monitors forecast and actual cash flows and 
the maturity profiles of assets and liabilities to manage its liquidity risk. 

Exposure to liquidity risk

The tables below present the Group’s financial liabilities into relevant maturity groupings based on their contractual maturities for 
all non-derivative financial liabilities. The amounts disclosed in the table are the contractual undiscounted cash flows. Balances due 
within 12 months equal their carrying balances as the impact of discounting is not significant.

2020 
US$’000

Trade and other payables

Lease liability

Total non-derivatives

12 MONTHS
OR LESS

BETWEEN 
1 AND 3 YEARS

BETWEEN 
3 AND 5 YEARS

 6,802 

 1,097 

 7,899 

 – 

 572 

 572 

 – 

 – 

 – 

TOTAL 
CONTRACTUAL 
CASH FLOWS

 6,802 

 1,740 

 8,542 

CARRYING 
AMOUNT 
(ASSETS)/ 
LIABILITIES

 6,802 

 1,669 

 8,471 

82

Nitro Annual Report 20202019 
US$’000

Trade and other payables

Lease liability

Total non-derivatives

17.  Auditors’ remuneration

12 MONTHS
OR LESS

BETWEEN 
1 AND 3 YEARS

BETWEEN 
3 AND 5 YEARS

 5,568 

 1,393 

 6,961 

–

 1,540 

 1,540 

–

–

–

TOTAL 
CONTRACTUAL 
CASH FLOWS

 5,568 

 3,134 

 8,702 

CARRYING 
AMOUNT 
(ASSETS)/
LIABILITIES

 5,568 

 2,933 

 8,501 

During the year, the following fees were paid for services provided by the Group’s auditors, PricewaterhouseCoopers Australia, and its 
network firms:

PWC AUSTRALIA

NETWORK FIRMS OF PWC AUSTRALIA

TOTAL

2020

2019

2020

2019

2020

2019

US$’000

Assurance services

Audit and review of 
financial statements 

Other assurance 
services1

Total assurance 
services

Non-assurance 
services

Tax compliance 
services

Total non-assurance 
services

Total remuneration

 227 

 – 

 227 

 80 

 80 

 307 

 238 

 635 

 873 

 37 

 37 

 910 

 24 

 – 

 24 

 7 

 7 

 31 

 22 

 – 

 22 

 41 

 41 

 63 

 251 

 – 

 251 

 87 

 87 

 338 

18.  Related party transactions

The following table summarises the remuneration paid and included in the Expenses for the year ended 31 December 2020:

Key management personnel:

US$’000

Short term employee benefits

Post-employment benefits

Share-based payments

Others

Employee benefit expenses

2020

 1,387 

 20 

 1,105 

 83 

 2,595 

 260 

 635 

 895 

 78 

 78 

 973 

2019

 1,508 

 4 

 656 

 160 

 2,328

83

Nitro Annual Report 2020 
 
 
 
 
 
Notes to the Financial Statements 

Transactions and balances with key management personnel

During the year ended 31 December 2020 and as at that date, an amount aggregating nil (31 December 2019: $0.12 million) was 
receivable from one KMP in relation to exercise of share options vested and exercised on 11 December 2019. These amounts were 
repaid on 9 January 2020.

During the year ended 31 December 2019, loans provided to KMP in order to exercise share options under the Historical LTIP 
outstanding as at 31 December 2018 aggregating $0.02 million were repaid in September 2019. 

Transactions with related entities

A number of Directors of the Group currently hold or have held positions in other companies (personally related entities) where it 
is considered they control or significantly influence the financial or operating policies of those entities. There were no reportable 
transactions with those entities and no amounts were owed by or owed to the Group to/by personally related entities at 31 December 
2020 (31 December 2019: Nil). 

19.  Parent entity information

US$’000

Result of the parent entity

(Loss)/profit for the year

Total comprehensive (loss)/profit for the year

Financial position of the parent entity as at 31 December 

Current assets

Total assets

Current liabilities

Total liabilities

Net assets

Contributed equity

Reserves

Accumulated losses

Total equity

Accounting policy

2020

2019

 (1,666)

 (1,666)

 54,150 

87,750

 1,083 

 1,170 

 86,580 

 90,344 

 (3,945)

 181 

 86,580 

 (3,555)

 (3,555)

 55,736 

 89,453 

 1,108 

 1,498 

 87,955 

 90,209 

 (4,101)

 1,847 

 87,955 

The financial information for the parent entity, Nitro Software Ltd, has been prepared on the same basis as the consolidated financial 
statements, except as set out below.

Investments in subsidiaries, associates and joint venture entities

Investments in subsidiaries, associates and joint venture entities are accounted for at cost in the consolidated financial statements of 
Nitro Software Ltd. Dividends received from associates are recognised in the parent entity’s profit or loss when its right to receive the 
dividend is established.

Financial guarantees

Where the parent entity has provided financial guarantees in relation to loans and payables of subsidiaries for no compensation, the 
fair values of these guarantees are accounted for as contributions and recognised as part of the cost of the investment. 

84

Nitro Annual Report 2020 
 
 
 
 
 
 
Share-based payments

The grant by the Company of options over its equity instruments to the employees of subsidiary undertakings in the group is 
treated as a capital contribution to that subsidiary undertaking. The fair value of employee services received, measured by reference 
to the grant date fair value, is recognised over the vesting period as an increase to investment in subsidiary undertakings, with a 
corresponding credit to equity.

20.  Commitments and contingencies

The Group had no contingent liabilities as at 31 December 2020 (31 December 2019: Nil). 

The Group has no significant commitments as at 31 December 2020 other than those disclosed in Note 15.

21.  Events occurring after the reporting period

No matters or circumstances have occurred subsequent to period end that have significantly affected, or may significantly affect, the 
operations of the Group, the results of those operations or the state of affairs of the Group in subsequent financial years.

85

Nitro Annual Report 2020Directors Declaration

In accordance with a resolution of the Directors of Nitro Software Limited, we state that:

In the opinion of the Directors:

a.  The consolidated financial statements and notes as set out on pages 56 to 85 and the Remuneration report on pages 30 to 54 

forming part of the Directors’ report, are in accordance with the Corporations Act 2001 including: 

i.  Giving a true and fair view of the Group’s financial position as at 31 December 2020 and of its performance for the financial year 

ended on that date; and

ii.  Complying with Australian Accounting Standards and the Corporations Regulations 2001; and

b.  There are reasonable grounds to believe that the Group will be able to pay its debts as and when they become due and payable. 

c.  The Directors have been given the declarations by the Chief Executive Officer and Chief Financial Officer required by section 295A 

of the Corporations Act 2001 for the year ended 31 December 2020.

d.  The Directors draw attention to Note 2a to the consolidated financial statements on page 61, which includes a statement of 

compliance with International Financial Reporting Standards.

On behalf of the Board

Kurt Johnson

Executive Chairman

24 February 2021

Sam Chandler

Chief Executive Officer

24 February 2021

86

Nitro Annual Report 2020Independent Auditors’ Report

87

PricewaterhouseCoopers, ABN 52 780 433 757 2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au Liability limited by a scheme approved under Professional Standards Legislation. Independent auditor’s report To the members of Nitro Software Limited Report on the audit of the financial report Our opinion In our opinion: The accompanying financial report of Nitro Software Limited (the Company) and its controlled entities (together the Group) is in accordance with the Corporations Act 2001, including: (a)giving a true and fair view of the Group's financial position as at 31 December 2020 and of itsfinancial performance for the year then ended(b)complying with Australian Accounting Standards and the Corporations Regulations 2001.What we have audited The Group financial report comprises: ●the consolidated statement of financial position as at 31 December 2020●the consolidated statement of comprehensive income for the year then ended●the consolidated statement of changes in equity for the year then ended●the consolidated statement of cash flows for the year then ended●the notes to the financial statements, which include significant accounting policies and otherexplanatory information●the directors’ declaration.Basis for opinion We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial report section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Independence We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional & Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. Nitro Annual Report 2020Independent Auditors’ Report 

Independent auditor’s report 
To the members of Nitro Software Limited 

Report on the audit of the financial report 

Our opinion 

In our opinion: 

The accompanying financial report of Nitro Software Limited (the Company) and its controlled entities 
(together the Group) is in accordance with the Corporations Act 2001, including: 

(a) giving a true and fair view of the Group's financial position as at 31 December 2020 and of its

financial performance for the year then ended

(b) complying with Australian Accounting Standards and the Corporations Regulations 2001.

What we have audited 
The Group financial report comprises: 

●
●
●
●
●

●

the consolidated statement of financial position as at 31 December 2020
the consolidated statement of comprehensive income for the year then ended
the consolidated statement of changes in equity for the year then ended
the consolidated statement of cash flows for the year then ended
the notes to the financial statements, which include significant accounting policies and other
explanatory information
the directors’ declaration.

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion. 

Independence 
We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations Act 2001 and the ethical requirements of the Accounting Professional & Ethical 
Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence 
Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also 
fulfilled our other ethical responsibilities in accordance with the Code. 

PricewaterhouseCoopers, ABN 52 780 433 757 
2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 
T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation. 

88

Nitro Annual Report 2020Our audit approach 

An audit is designed to provide reasonable assurance about whether the financial report is free from 
material misstatement. Misstatements may arise due to fraud or error. They are considered material if 
individually or in aggregate, they could reasonably be expected to influence the economic decisions of 
users taken on the basis of the financial report. 

We tailored the scope of our audit to ensure that we performed enough work to be able to give an 
opinion on the financial report as a whole, taking into account the geographic and management 
structure of the Group, its accounting processes and controls and the industry in which it operates. 

Materiality 

Audit scope 

● For the purpose of our audit we used overall Group

● Our audit focused on where the Group made

materiality of $0.4m, which represents
approximately 1% of the Group’s revenue from
ordinary activities.

subjective judgements; for example, significant
accounting estimates involving assumptions and
inherently uncertain future events.

● The Group operates across a single operating
segment, being the provision of software as a
service. It’s head office function is based in
Melbourne, Australia.

● We applied this threshold, together with

qualitative considerations, to determine the scope
of our audit and the nature, timing and extent of
our audit procedures and to evaluate the effect of
misstatements on the financial report as a whole.

● We chose Group revenue because, in our view, it is

the benchmark against which the performance of
the Group is most commonly measured.

● We utilised a 1% threshold based on our

professional judgement, noting it is within the
range of commonly acceptable thresholds.

Key audit matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in 
our audit of the financial report for the current period. The key audit matters were addressed in the 
context of our audit of the financial report as a whole, and in forming our opinion thereon, and we do 
not provide a separate opinion on these matters. Further, any commentary on the outcomes of a 
particular audit procedure is made in that context. We communicated the key audit matters to the 
Audit and Risk Committee. 

89

Nitro Annual Report 2020Independent Auditors’ Report 

Key audit matter 

How our audit addressed the key audit matter 

Revenue Recognition 
(Refer to note 5) [$40.2m] 

Our audit procedures included, amongst others: 

The Group recognised revenue of $40.2m, which is 
predominantly comprised of the following revenue 
streams: 

•
•

Subscription software services ($21.2m)
Perpetual licenses maintenance and support
revenue ($18.9m)

Revenue recognition is a key audit matter due to: 
- The significance of revenue to the Group's financial
results.

- The extent of deferred revenue recognised by the
Group and the related revenue recognition during the
year.

- The level of judgement applied in the key
assumptions used to capitalise and subsequently
amortise contract acquisition costs.

-

-

-

-

-

-

-

-

developed an understanding of the process
undertaken by the Group to recognise revenue
from the sale of perpetual licenses and
subscriptions, including factors influencing
whether the revenue is recognised on
principal or agency basis

tested the operating effectiveness of key
controls over the cash allocation process to
allocate cash receipts to the appropriate
invoice and customer

performed risk-based targeted procedures
over revenue transactions based on an
expected pathway and agreed a sample of
transactions to supporting documents

used computer assisted audit techniques to
analyse revenue transactions not consistent
with an expected pathway

tested a sample of contracts to supporting
documentation to ensure appropriate deferral
of revenue

obtained the contract acquisition cost
calculation, and performed tests over the
mathematical accuracy of the calculation

assessed the appropriateness of the estimate
of the useful life and amortisation in light of
the latest available information of contract
periods and renewals

evaluated the adequacy of the disclosures
made in Note 5 in light of the requirements of
Australian Accounting Standards.

*The above amounts have been rounded.

90

Nitro Annual Report 2020Share Based Payments 
(Refer to note 7) [$3.0m] 

Our audit procedures included, amongst others: 

The Group recognised a share-based payment expense 
of $3.0m during the year.  

Alongside its existing short-term and long-term 
incentive plans, the Group approved new long-term 
incentive plans during the year ended 31 December 
2020.  

This was a key audit matter due to the judgement in 
the key assumptions and estimates used in determining 
the fair value of the share-based payment expense, 
including the determination of the grant date, 
estimated volatility over the period, and probability of 
meeting vesting conditions.  

-

-

-

-

-

-

developed an understanding of the nature of
the incentive schemes

read the terms and conditions of the various
incentive plan agreements

evaluated the Group’s assessment of the
likelihood of meeting the vesting conditions
attached to each of the agreements

tested key data and evaluated assumptions
used in the vesting schedule and performed
mathematical accuracy checks

assessed the Group's methodology for
calculating the fair value of share options, and
agreed the valuation inputs to supporting
documents including external data and
employee offer letters

evaluated the adequacy of the disclosures
made in Note 7 in light of the requirements of
Australian Accounting Standards.

Other information 

The directors are responsible for the other information. The other information comprises the 
information included in the annual report for the year ended 31 December 2020, but does not include 
the financial report and our auditor’s report thereon. 

Our opinion on the financial report does not cover the other information and accordingly we do not 
express any form of assurance conclusion thereon. 

In connection with our audit of the financial report, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the financial 
report or our knowledge obtained in the audit, or otherwise appears to be materially misstated. 

If, based on the work we have performed on the other information that we obtained prior to the date of 
this auditor’s report, we conclude that there is a material misstatement of this other information, we 
are required to report that fact. We have nothing to report in this regard. 

Responsibilities of the directors for the financial report 

The directors of the Company are responsible for the preparation of the financial report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 
and for such internal control as the directors determine is necessary to enable the preparation of the 

91

Nitro Annual Report 2020Independent Auditors’ Report 

financial report that gives a true and fair view and is free from material misstatement, whether due to 
fraud or error. 

In preparing the financial report, the directors are responsible for assessing the ability of the Group to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial report 

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with the Australian Auditing Standards will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of the financial report. 

A further description of our responsibilities for the audit of the financial report is located at the 
Auditing and Assurance Standards Board website at: 
https://www.auasb.gov.au/admin/file/content102/c3/ar1_2020.pdf. This description forms part of 
our auditor's report. 

Report on the remuneration report 

Our opinion on the remuneration report 

We have audited the remuneration report included in pages 30 to 54 of the directors’ report for the 
year ended 31 December 2020. 

In our opinion, the remuneration report of Nitro Software Limited for the year ended 31 December 
2020 complies with section 300A of the Corporations Act 2001. 

Responsibilities 

The directors of the Company  are responsible for the preparation and presentation of the 
remuneration report in accordance with section 300A of the Corporations Act 2001. Our responsibility 
is to express an opinion on the remuneration report, based on our audit conducted in accordance with 
Australian Auditing Standards.  

PricewaterhouseCoopers 

Niamh Hussey 
Partner 

Melbourne 
24 February 2021 

92

Nitro Annual Report 2020Shareholder Information

Additional information 

As required by the Australian Securities Exchange and not shown elsewhere in this report is as follows. The information is current as 
at 15 February 2021.

Distribution of ordinary shares:

RANGE

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 Over

Total

Unmarketable parcels

Minimum $ 500.00 parcel at $2.9700 per unit

Substantial shareholders 

TOTAL HOLDERS

UNITS

% UNITS

3,728 

2,620 

669 

529 

61 

1,941,004 

6,610,442 

5,101,019 

12,735,613 

163,613,062 

7,607 

190,001,140 

1.02 

3.48 

2.68 

6.70 

86.12 

100.00 

MINIMUM 
PARCEL SIZE

169

HOLDERS

248

UNITS

31,481

The following have disclosed a substantial shareholder notice in the period to 15 February 2021:

SUBSTANTIAL HOLDER

Starfish Technology Fund II, LP

Battery Ventures

Regal Funds Management Pty Ltd

Australian Ethical Investment Limited

Richard Wenzel

Sam Chandler

NUMBER OF ORDINARY SHARES IN WHICH 
THE HOLDER (OR THEIR ASSOCIATES)
HAVE A RELEVANT INTEREST

% OF
VOTING
POWER

17,532,422

16,589,968

15,285,151

10,730,909

9,650,188

9,191,880

9.23

8.73

8.03

5.64

5.08

4.84

Unlisted employee share options 

As at 15 February 2021, there were a total of 18,746,548 unlisted share options on issue.

RANGE

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 Over

Total

TOTAL HOLDERS

1

39

23

82

18

UNITS

45

141,414

187,865

2,408,087

15,739,137

163

18,476,548

DATE OF 
INTEREST
NOTICE

11 Sep 20

24 Sep 20

22 Dec 20

20 Oct 20

13 Dec 19

15 Jun 20

% UNITS

0.00

0.77

1.02

13.03

85.18

100.00

93

Nitro Annual Report 2020Shareholder Information 

Unquoted restricted share awards

As at 15 February 2021, there were a total of 2,705,644 unquoted restricted share awards on issue.

RANGE

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 Over

Total

TOTAL HOLDERS

UNITS

% UNITS

–

–

–

–

5 

5 

–

–

–

–

–

–

–

–

2,705,644 

2,705,644 

100.00 

100.00 

Unlisted performance rights

As at 15 February 2021, there were a total of 2,206,454 unquoted restricted share awards on issue.

RANGE

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 Over

Total

Voting rights:

Ordinary shares

TOTAL HOLDERS

UNITS

% UNITS

–

–

–

3 

7 

–

–

–

138,106 

2,068,348 

10 

2,206,454 

–

–

–

6.26 

93.74 

100.00 

Refer to note 14(a) on page 78.

Employee share options

There are no voting rights attached to the employee share options.

On-market buy-back

There is no current on-market buy-back of shares. 

Securities purchased on-market

During the year ended 31 December 2020, 100,000 equity shares were purchased on market at an average price of AUD 1.47 per share.

Securities subject to voluntary escrow

The Company has 57,843,145 shares in escrow until the Company releases the full year financial results for the year ended 
31 December 2020. The Company has 10,675,286 unlisted options that are in escrow until the Company releases the full 
year financial results for the year ended 31 December 2020. The full year financial results are expected to be released on 
24 February 2021.

94

Nitro Annual Report 2020Twenty largest shareholders

RANK NAME

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 

 NATIONAL NOMINEES LIMITED 

 STARFISH TECHNOLOGY FUND II LP 

 BATTERY VENTURES X LP\C 

 VISTRA TRUST (SINGAPORE) PTE LIMITED  

 J P MORGAN NOMINEES AUSTRALIA PTY LIMITED 

 CS THIRD NOMINEES PTY LIMITED  

 UBS NOMINEES PTY LTD 

 CITICORP NOMINEES PTY LIMITED 

 SAM CHANDLER 

 VENTURIAN PTY LTD  

 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2 

 CS FOURTH NOMINEES PTY LIMITED  

 RICHARD CROCKER 

 M&S SKYLEISURE PTY LTD  

 RICHARD WENZEL 

 CRAIG CHANDLER + DI CHANDLER  

 NATIONAL NOMINEES LIMITED  

 MR BRADLEY SCOTT FOLLETT 

MR PETER JOHN GRIFFIN

Totals: Top 20 holders of ORDINARY FULLY PAID SHARES (Total)

Total Remaining Holders Balance

UNITS

     22,087,928 

     18,938,463 

     17,393,001 

     16,424,071 

     12,954,988 

       9,543,721 

       8,954,380 

       8,678,861 

       8,531,805 

       3,830,400 

       3,132,203 

       3,081,482 

       2,982,819 

       2,942,222 

       2,836,624 

       1,703,340 

       1,492,375 

       1,467,770 

       1,452,203 

       1,300,423 

  149,729,079 

     40,272,061 

% UNITS

   11.63 

      9.97 

      9.15 

      8.64 

      6.82 

      5.02 

      4.71 

      4.57 

      4.49 

      2.02 

      1.65 

      1.62 

      1.57 

      1.55 

      1.49 

      0.90 

      0.79 

      0.77 

      0.76 

      0.68 

   78.80 

   21.20 

95

Nitro Annual Report 2020Appendix

SaaS metrics

Nitro uses certain information, measures and ratios to manage and report on performance which are prepared on a basis that is not 
in accordance with all relevant accounting standards (‘Non-Statutory Information’). This Non-Statutory Information may exclude certain 
transactions, or present transactions or balances on a different recognition and measurement basis from that required or permitted 
by accounting standards. These measures do not have prescribed definitions and therefore may not be directly comparable to 
similarly titled measures presented by other entities.

Annual Recurring Revenue (‘ARR’) is the annual amount of revenue the Group will recognise from subscription-based licensing 
agreements with customers who have entered into multi-year agreements for the right to access the Group’s software. The typical 
subscription contract length is three years. ARR represents the annual value of subscription revenue under such contracts.

Nitro’s multi-year subscription-based licensing contracts provide visibility into revenue in future periods due to the recurring nature of 
those revenue streams. ARR is calculated by multiplying the monthly subscription revenue in the last month of the financial reporting 
period by 12.

New ARR Added measures the incremental ARR added during a financial reporting period. The growth in ARR provides additional 
predictability and visibility into future revenue for the Group. New ARR added is calculated by subtracting the total monthly 
subscription revenue in the last month of the prior reporting period from the total monthly subscription revenue in the last month of 
the current financial reporting period, multiplied by 12.

Net Revenue Retention (‘NRR’) is the revenue generated in the current financial reporting period from subscription customers 
who were using the Group’s software in the prior financial reporting period, net of churn. NRR measures the incremental recurring 
revenue the Company generates from its existing subscription customers as they expand their usage of the Group’s solutions, which 
may be a result of adding additional licences within their organisation, or by expanding usage into new areas of their organisation 
that previously did not use Nitro’s solution. NRR greater than 100% is a potential indicator of customer satisfaction and implies that 
customers are expanding their use of the Group’s software solutions over time. NRR is calculated by dividing the subscription and 
maintenance ARR from subscription customers in the last month of the period, by the subscription and maintenance ARR from the 
same cohort of subscription customers over the same period in the prior year. 

Customer Retention Rate is the percentage of customers that renew their subscription agreements at the expiration of their current 
contact term as measured on an annual contract value basis. The Group believes customer retention rates can be indicative of 
customer satisfaction with Nitro’s software solutions and customer service. The inverse of the customer retention rate is commonly 
referred to as customer churn.

Lifetime Value/Customer Acquisition Cost (‘LTV/CAC’) measures the ratio of ‘lifetime value’ per customer to ‘customer acquisition 
cost’. The LTV/CAC ratio compares the value of a customer over their lifetime, compared to the cost of acquiring them. LTV/CAC is 
calculated as follows:

•  LTV = (new bookings/number of new customers)/(1- customer retention rate); and

•  CAC = (selling expense + direct marketing expense + marketing personnel expense)/(number of new customers).

Gross Profit is revenue less cost of sales. Gross profit represents the amount the Company is able to retain after paying the cost 
directly associated with the sales of its products. Gross margin is gross profit expressed as a percentage of total revenue. 

Operating EBITDA is earnings before share-based payments, foreign currency fluctuations, interest, taxation, depreciation and 
amortisation and other identifiable non-operating expenses such as IPO costs etc. Nitro uses EBITDA before share-based payments 
to evaluate the operating performance of the Company without the non-cash impact of depreciation and amortisation, and before 
share-based compensation, interest and taxation.

EBITDA is earnings before interest, taxation, depreciation and amortisation. Nitro uses EBITDA to evaluate the operating performance 
of the Company without the non-cash impact of depreciation and amortisation, and interest and taxation. EBITDA should not be 
considered as an alternative to measures of cash flow under AASB and investors should not consider EBITDA in isolation from, or as a 
substitute for, an analysis of the results of Nitro’s operations.

Although the Directors believe that these measures provide useful information about Nitro’s financial performance, they should 
be considered as supplements to the measures that have been presented in accordance with the AASB’s and IFRS and not as a 
replacement for them. Because Non-Statutory Information is not based on AASB’s, IFRS, or any other recognised body of accounting 
standards, it does not have prescribed definitions, and the way Nitro calculates these measures may differ from similarly titled 
measures used by other companies. Investors should therefore not place undue reliance on Non-Statutory Information.

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Nitro Annual Report 2020Corporate Directory

Registered Office
Level 7, 300 Collins Street,
Melbourne, VIC, 3000
Australia

Corporate Office
Suite 1500
150 Spear Street
San Francisco, CA 94105
United States of America

Independent Auditor
PricewaterhouseCoopers
2 Riverside Quay
Southbank VIC 3006
Australia

Investor Relations
Email: InvestorRelations@gonitro.com

Shareholder enquiries
Computershare Investor Services Pty Limited
Yarra Falls, 452 Johnston Street
Abbotsford VIC 3067
Australia

Website
https://ir.gonitro.com/Investor-Centre/ 

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Nitro Annual Report 2020