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OFX Group Limited

ofx · ASX Communication Services
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Employees 201-500
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FY2017 Annual Report · OFX Group Limited
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O F X   G R O U P   L I M I T E D
A C N   1 6 5   6 0 2   2 7 3

A Better Way to Move Money

ANNUAL REPORT 2017

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CONTENTS

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What We Do 

Our Service 

Our Opportunities and Focus 

Our People 

Our Values 

Financial Highlights 

Chairman’s Letter 

CEO’s Letter 

Executive Team 

Directors’ Report  
and Financial Report 

Shareholder Information 

Corporate Information 

Customer Stories

03 11

North South 
Wines 

Zoratto 
Enterprises 

12 14

Ruze Shoes 

Vichet Duk 

ANNUAL GENERAL MEETING

2pm on 2 August 2017  
at Room III, Establishment Hotel,  
252 George Street, Sydney

PEOPLE AND CULTUREDuring the year, we moved our Sydney headquarters to a more modern working environment. We also used this move to re‑articulate our beliefs and behavioural norms. Achieving our growth plans will require a strong performance‑oriented culture, where diversity and inclusion are harnessed to achieve great results. I am very keen to foster an environment where everyone in our team feels empowered to take initiative and challenge outdated conventions for a better outcome. The OFX team grew globally to more than 270 by year end, and we expect that the growth will be similar in the 2017, year with particular emphasis in the technology and product teams. PRODUCT DEVELOPMENTOFX has a proprietary technology platform that has been built over several years. There is a significant amount of intellectual property in our software, and we will continue to invest in the scalability of our platform and the way we develop and deploy our code to support our growth. As OFX’s platform continues to evolve, we are very focused on accelerating the pace of delivery and, to achieve that, we will move our systems to a cloud‑based environment using Amazon Web Services during 2017. Craige Pendleton‑Browne, our new Chief Technology Officer has taken over the leadership of our product teams and integrated them with the technology teams. This approach is already seeing an increase in the number of features we are able to launch per release and a tighter linkage between our business and technical teams.During 2016, we delivered a new transactional mobile app, enabling our customers to make international payments wherever they are and whenever they want. There have been more than 55,000 downloads of the app since it was launched in August, with one in 10 transactions now being undertaken on a mobile device. I expect this proportion will continue to grow. BANKING PARTNERS AND BREADTH OF CURRENCIESOur banking partners are an integral part of our business model. We were delighted to add to the strength of our banking relationships during the year with the addition of another two key global banking partners supporting our growth, particularly in important markets in New Zealand, India and some Nordic countries.During the year, we increased the number of countries that we paid to almost 200, using the 880 currency pairs available to us.PROFITABLE GROWTHOFX is well positioned to address the vast opportunity in the international payments market. There remains significant growth in current and new geographies. Our strategic priorities are to:•  Continue penetration in our primary market of Australia and New Zealand through efficient online engagement and building of brand awareness through diversified marketing channels in social media, online, mobile and television;•  Place clear emphasis on international expansion, with particular focus on North America;•  Continue evolution of the technology platform and move to an AWS cloud‑based environment to enable rapid innovation and cadence in delivery of features;•  Continue development of our customer service model through product innovation; •  Further embed ourselves in ecosystems with global brands.We have made a substantial start on our Accelerate journey and have the financial resources and balance sheet to internally support the investment in our organic growth.OUTLOOKWe are well on our way to the goal we set ourselves of delivering $200million in revenue by 2019.We have bolstered our leadership, begun our move to a single global brand under OFX, developed a clear marketing strategy and are increasing the speed of innovation through a cloud‑based technical environment and an empowered global team.We are confident and excited about our future. Thank you for your ongoing support.O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

01

OFX is changing the way the world  
moves money. 

We offer fast international money 
transfers at highly competitive rates, 
for individuals and businesses.

We serve an ambitious globally 
orientated society from our six offices 
around the world.

NATURALLY,  
WE LOVE NUMBERS

$119BN

 in transfers

3,380

transfers made daily

159

bank accounts in our 
global network

55

currencies offered

50

different nationalities 
working together

24/7

  thanks to our 
global network

02

O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

W H AT   W E   D O

WHAT WE DO

Founded in 1998 
in Sydney

Inspired by the concept  
of ‘giving customers a fair go’ 
when it comes to international 
money transfers

We send funds securely  
through our proprietary  
bank-to-bank network

‘Follow the sun’ customer service  
offering with 24/7 phone support

119

We are stable and well established – 
we’ve handled in excess of $119BN  
in transactions over 18 years

Our diversified client base includes 
wealthy individuals and retired 
couples, expats, companies selling 
across online marketplaces such as 
eBay and Amazon, and businesses 
importing and exporting goods 
internationally

C U S T O M E R   S T O R Y

03

Customer Story

NORTH SOUTH WINES 
A VOLATILE VINTAGE

“
OFX offered a 
stronger exchange 
rate and all-round 
better service for 
foreign currency 
exchange.”

Hamish Gillespie

Set up in 2014, North South Wines 
operates within a stone’s throw of 
Heathrow Airport in London. The multi-
channel wine importer is part-owned by 
three wineries, and provides distribution 
services for other international winery 
partners. As a direct supply distributor, 
the company is heavily involved in 
overseas trade and makes regular 
payments in foreign currencies.

Hamish Gillespie, Finance and 
Operations Director, explains why 
they cut ties with their bank: “OFX 
offered a stronger exchange rate and 
all-round better service for foreign 
currency exchange. They are extremely 
supportive of smaller companies, and 
their personalised approach ties in well 
with our own values.

Currency volatility is problematic in 
the wine trade. Producers set prices 
annually, by vintage, and retailers 
often print their price lists at the same 
time, months in advance of the wine’s 
actual delivery. If exchange rates shift 
dramatically in the middle of this cycle, 
as they did after the EU referendum, 
that’s a real problem. For us, having 
a strong FX partner has meant that 
we have the ability to use forward 
contracts and lock in rates, reducing 
our exposure to fluctuating rates.” 

04

O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

O U R   S E R V I C E

OUR SERVICE

OFX provides international money transfers

OFX OPERATES  
AROUND THE WORLD

LONDON

TORONTO

SAN FRANCISCO

24

HOUR

‘Follow the sun’ customer service

MAKING INTERNATIONAL PAYMENTS A LOCAL EXPERIENCE

05

A client registers and makes a 
transfer through OFX.com

Funds are transferred from their bank 
account into an OFX bank account 
within the same country

OFX transfers funds from a local account 
in the destination country to the client’s 
bank account

OUR KEY POINTS OF DIFFERENCE

24 HOUR  
CUSTOMER SUPPORT 
Our customer care 
operates 24/7

$

GREAT RATES
Our rates are better  
than those of the banks

RAPID DELIVERY
We move funds quickly, 
usually by the next 
business day

HONG KONG

SYDNEY

AUCKLAND

06

O F X   G R O U P   L I M I T E D
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O U R   O P P O R T U N I T I E S   A N D   F O C U S

OUR OPPORTUNITIES  
AND FOCUS

CUSTOMERS

TECHNOLOGY

MARKETING

OFX is part of a huge global opportunity. 
We operate in a category where customers 
are simply paying too much for their 
international transfers – they just don’t 
know it. Everything we do is driven by a 
desire to better serve our customers. From 
competitive rates, fast transfer speeds 
and high security to excellent customer 
service, we are focused on disrupting 
the traditional foreign exchange market 
to offer individuals and businesses a 
significantly better option. 

HOW OFX DELIVERS  
VALUE FOR CUSTOMERS

Our critical banking relationships 
mean that we can secure international 
transfers at significantly better rates 
than other providers.

In October 2016, we completed a move 
to the Cloud with Amazon Web Services 
(AWS), which has improved our digital 
user experience and our ability to achieve 
scale, and furthermore strengthened our 
search engine optimisation performance. 
This transition has made our data 
more secure and enables us to easily 
scale our operations globally, without 
additional cost. 

The Cloud improves 
marketing cut 
through and 
delivers a range 
of technical 
efficiencies that 
translate into cost 
savings for the 
business.

Outstanding marketing lies at the heart 
of our growth, and the creation of a single 
global brand is designed to drive the 
efficiency and effectiveness of our brand 
activities. The rebranding is now complete 
in our core markets – the USA, the UK 
and Australia, and will be rolled out in our 
remaining markets by the end of FY18. 

Our focus this year lies in continuing to 
build the OFX brand across geographies, 
products and channels. We will be 
improving our user experience through 
customer research projects, aimed at 
driving a deeper understanding of who 
is using our services, and how we can 
communicate better with them. This 
process will enable improvements to our 
customer journey and service model.

The move to one single global 
brand is designed to maximise 
the proficiency of our marketing 
operations. Ultimately, we will achieve 
stronger brand recognition across our 
international markets.

We have sophisticated fraud 
detection systems in place to keep 
client money safe.

Our FX exposure is not purely peer 
to peer, meaning that we can remain 
trading through significant market 
events, e.g. Brexit.

Our workforce 
of around 300 
employees across 
six offices is 
characterised by 
a commitment to 
high standards 
and a collaborative 
approach.

OUR PEOPLE

OFX is a young and disruptive company 
working to redefine the customer 
experience in international payments.  
We attract young, highly driven talent who 
appreciate the challenge we face and take 
pride in delivering on this opportunity. 

Our open plan office spaces, flat 
management structure, and training and 
development programs ensure that we 
continue to attract and retain leading 
professionals. We embrace innovative 
techniques such as agile project 
management and use digital networking 
tools to stay quickly connected  
across teams.

Our workplace is one that embraces 
diversity in all its forms; over 60% of 
our senior leadership team globally is 
represented by women and our employees 
share the cultures of over 50 different 
nationalities. We also employ talent 
across a wide range of generations, from 
millennials to baby boomers.

O U R   P E O P L E   /   O U R   V A L U E S

07

OUR VALUES

Push boundaries 
There’s always a 
smarter way.  
Find it. Use it. Win.

Get stuff done (GSD)  
We are self starters 
and team finishers.

Always keep learning 
Grow your expertise.  
Share it freely.

We’re better together 
Understand intuitively, 
define articulately  
and solve jointly.

Inspire customer confidence 
Your commitment to  
them will earn their 
commitment to us.

08

O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

F I N A N C I A L   H I G H L I G H T S

FINANCIAL HIGHLIGHTS

TURNOVER ($B)

FEE AND TRADING INCOME ($M)

NET OPERATING INCOME ($M)

2015

2016

2017

16.6

19.6

19.4

1%

2015

2016

2017

95.6

111.2

114.1

3%

2015

2016

2017

90.1

103.9

105.1

1%

UNDERLYING EBTDA ($M)

UNDERLYING NPAT* ($M)

TRANSACTIONS

2015

2016

2017

34.5

36.1

27.8

23%

2015

2016

2017

24.3

23.9

19.6

18%

2015

2016

2017

702,800

784,200

852,300

9%

* Net Profit After Tax

Macquarie became a  
51% shareholder.

Toronto office opened 
and CanadianForex 
brand launched.

Established first 
international payments 
solution with Macquarie.

Annual international 
payments transaction 
turnover exceeded 
$1 billion.

London office 
opened and UKForex 
brand launched.

International 
payments services 
offered 24 hours a 
day, 5 days a week.

Year

156,700  
ACTIVE CLIENTS 

Annual international 
payments transaction 
turnover exceeded $7 billion.

Hong Kong office opened and 
ClearFX brand launched.

San Francisco office opened 
and USForex brand launched.

Established international 
payment solution with 
Travelex in the UK.

Funds associated 
with Accel Partners 
and The Carlyle 
Group became 
shareholders.

Launched Macquarie 
International Money 
Transfers service 
for Macquarie staff 
and retail clients 
in Australia.

OFX brand 
launched.

Move to the 
Cloud via AWS.

OFX brand rolled 
out in the USA.

OzForex Group Limited 
publicly listed on the 
Australian Securities 
Exchange.

OFX brand rolled 
out in the UK.

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4% 
C H A I R M A N ’ S   L E T T E R

09

Going forward our 
goal is to deliver 
sustainable growth. 
We will invest in 
a thoughtful and 
disciplined way 
where it offers 
value for our 
customers and 
our shareholders 

Steven Sargent
Chairman

CHAIRMAN’S LETTER

Fellow Shareholders,

The past 12 months were a challenging 
period for OFX given the tough operating 
environment and considerable amount 
of change across the business. We are 
disappointed that we did not fully deliver 
on the commitments and performance 
standards we set for ourselves and for 
our shareholders.

Despite this, as set out in the CEO’s letter, 
we made significant progress on several 
fronts. The global branding exercise to 
a single brand of ‘OFX’, the transition to 
hosting our platform on the Cloud and 
several technology enhancements have 
strengthened the Board’s confidence in the 
future for OFX. The recent appointment of 
Skander Malcolm as CEO has also bolstered 
the Board’s confidence that OFX can 
execute on its growth ambitions. 

The Board continues to believe that we 
have excellent growth prospects. The 
market in which we operate is highly 
fragmented and is enormous. While data 
on the size of the total global foreign 
exchange market varies, it is broadly 
believed to be in the trillions of dollars 
and growing at double digit rates annually. 

Commercial banks account for roughly 
90% of the Australian market with money 
service businesses such as OFX sharing 
just 10% market share, although this is 
growing. OFX’s competitive differentiation 
comes from our frictionless digital 
experience, our industry leading customer 
service, competitive pricing and our safe 
and secure technology.

This is not an easy industry for new 
entrants. The regulatory compliance 
hurdles are high. Over more than a 
decade, OFX has built out a large network 
of licences that positions it to operate 
in 55 currency corridors around the 
world (including being operational in 
49 US states). When combined with the 
long-standing relationships we have with 
15 global banks and our strong balance 
sheet, we believe OFX has a differentiated 
competitive position.

In the ever evolving payments landscape, 
the Board and I are very committed to 
ensure we remain relevant, bold, and at 
the forefront of ongoing industry change. 
In 2018, Skander and the Executive 
team will be focused on driving stronger, 
more disciplined execution as we 
exploit opportunities across our target 
geographies, products and customer 
segments. 

However, taking advantage of 
opportunities takes a lot more than great 
execution. Value is created for customers, 
and therefore shareholders, by delivering 
terrific customer service. Our Net Promoter 
Score is 51 for Individuals and 56 for 
Corporates, industry leading figures. 
We will continue to build on this via:

• 

• 

Investing in better understanding our 
customers wants and needs;

Improving our technology capabilities to 
provide an enhanced digital experience; 

•  Understanding and complying with 

complex financial services regulations; 
and

•  Maintaining strong and trusting 
relationships with our banking 
counterparties.

OFX is regarded as one of the leading 
international money transfer businesses in 
the world because we do these things well 
and have built a strong foundation over 
nearly two decades.

Going forward our goal is to deliver 
sustainable growth. We will invest in 
a thoughtful and disciplined way where 
it offers value for our customers and 
our shareholders. 

In concluding, I would like to thank our 
people for their extraordinary efforts. 
While this past year has presented some 
significant challenges, we can look forward 
to the future with increasing optimism 
and confidence.

10

O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

CEO’S LETTER

Everything else required – great people, 
great technology, teamwork, clear thinking 
– will all be deployed against these 
principles. As your new CEO, you have my 
personal commitment, and all my energies, 
in helping OFX compete to win. 

2017 – FINANCIAL PERFORMANCE

Financially we did deliver improvements:

•  Fee and trading income grew by 3% 
to $114.1 million, even as average 
transaction volumes declined 
due to weaknesses in some key 
currency corridors.

•  NPAT came in on guidance at 

$19.6 million, confirming that we are a 
profitable business.

•  Transactions grew 9% and active 

clients grew 4%, confirming that we are 
being of more service to our existing 
customers each year.

2017 – WE MADE PROGRESS

In 2017, we executed a lot. Some of the 
highlights included:

•  Our rebrand. We continued our journey 
to become a single brand globally. We 
completed the rebranding of the sites 
in our biggest geographies, and are now 
operating under the OFX brand in Australia, 
the US and the UK. The main benefit of this 
is that it has helped customers understand 
where to find us, particularly online, which 
is where they typically look.

•  Product delivery. In FY17, we rebranded 
our OFX secure sites and added over 
50 customer features to our existing 
products. The benefit of this has been 
two-fold: lower costs and a better 
customer experience. 

•  Migrating to Amazon Web Services 

(‘AWS’). This has improved productivity, 
allowed us to scale up and down quickly 
in line with demand, and provided better 
security. Having these proficiencies 
matters to our customers. Along with 
our ‘follow the sun’ service capability, we 
were able to remain trading 24x7 through 
the highly volatile Brexit period when 
most of our competitors – including 
one major Australian bank – ceased 
supporting their customers. 

2018 – OUR PRIORITIES

In 2018, we will be focused on the 
following areas:

1.  Delivering earnings growth through 

strong operational and fiscal discipline.

2.  Investing further in developing a 

deep understanding of prospect and 
customer behaviours, so as to improve 
our marketing efforts, and our existing 
customer experience. We will drive 
our acquisition marketing and sales 
efforts harder.

3.  Delivering our technology programs on 
time, on budget, and on expectation –to 
continue improving both our customer 
on-boarding and employee experience.

4.  Meeting all our regulatory obligations.

5.  Identifying further growth 

opportunities.

OUR CHALLENGES

We feel positive about our prospects for 
growth, but mindful of the challenges 
in execution. Specifically, there are two 
areas that the leadership team is very 
focused on: reducing poor execution that 
causes delays and/or added costs that we 
haven’t budgeted for; and improving the 
customer experience.

Poor execution is within our control. We 
have implemented a tighter operating 
rhythm that focuses us on fewer but more 
important programs. The entire leadership 
team is committed to ensuring they are 
delivered well. 

As I previously highlighted, serving 
customers is at the heart of our success, 
and will continue to be. By developing a 
deeper insight program that gives us richer 
and earlier views into what matters to 
customers the most, which, when linked 
with early actions, will ensure we remain 
customer-led.

We are a young company, and customer 
needs, as well as the means to serve them, 
is evolving rapidly. We are investing in a 
number of experiments that will help us 
learn quickly – what to do more of, and 
when to move on to the next idea. 

COMPETING TO WIN
OFX operates in a huge market. In 2017, 
we supported over 850,000 transactions 
– a huge amount for a small company, but 
still a small fraction of what’s possible. 
We have grown from zero in less than 
20 years by embracing the competitive 
drive required to grow and win. As we 
reflect on 2017, and look forward to 2018, 
this competitive drive will be central to our 
efforts. It comprises:

•  Putting our customers at the heart 

of all our thinking: developing a deep 
understanding of their needs, using 
them to filter where to invest, and always 
trying to improve how we serve, so that 
on balance, our customers prefer OFX 
for great prices and great service, in this 
increasingly competitive market.

•  Executing with discipline and focus. 
It’s hard to compete and grow when 
our limited resources are spread very 
thinly or we have a lack of clarity on key 
milestones – we will be very thoughtful 
about what we do, but we will do it well.

• 

Investing selectively, always 
experimenting, but always with a view 
to generating a healthy financial return.

•  Understanding and embracing 

our regulatory obligations. Being 
conversant on what needs to be done 
for our regulators is mandatory, but it 
isn’t enough. Our teams need to have 
the mindset to do what’s right for our 
customers, and when we see something 
that isn’t right, or when it is brought 
to our attention, we must address it 
without delay.

CEO’S LETTERWe can never be enough of a learning 
company, but through investment 
and visibility, we will be agile and give 
ourselves the best chance to see and 
capitalise on trends as they emerge.

WHY I AM OPTIMISTIC

In joining OFX I am struck by our significant 
opportunity. We operate in a huge market, 
and are just getting started. We have over 
18 years’ experience on what customers 
prefer, and how to deliver it. We are global, 
but we support customers in their local 
context. Our teams and individuals are high 
calibre, and want to compete and win. 

Our Board see the opportunities, and 
support our ambition. Our core product 
is simple, and we can make it better by 
continuing to innovate. Our technology 
allows us to scale at reasonable cost. It’s 
a great time to join OFX. Thank you for your 
support, and your Executive team and I 
look forward to delivering a good 2018.

John Alexander Malcolm
Chief Executive Officer  
and Managing Director

C U S T O M E R   S T O R Y

11

Customer Story

AN AUSTRALIAN FAMILY 
BUSINESS WITH A 
RECIPE FOR SUCCESS

Established in 1966, Zoratto Enterprises 
is a third-generation family owned 
business specialising in the wholesale 
of quality kitchenware and baking 
supplies. Based out of Mount Kuring-
Gai in New South Wales, the company 
imports products from all over the 
world. Operations Manager and Owner 
Andrew Zoratto explains; “Partnering 
with OFX allows us to save around two 
to three cents per dollar on foreign 
exchange payments. We spend millions 
of dollars with suppliers every year, so 
it’s nice to know that the money is going 
back into the business, rather than to 
the banks. The Aussie dollar has been 
extremely volatile, so we now pay all 
our invoices in US dollars using forward 
contracts. This allows us to lock in good 
rates and mitigate risk.”

“Importing products to 
Australia from all over 
the world means that we 
need an international 
payments partner that 
can help us mitigate 
risk, particularly as the 
Australian dollar has 
been so volatile.”

Andrew Zoratto 
Zoratto Enterprises

12

O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

C U S T O M E R   S T O R Y

Customer Story

THE HEART AND SOLE 
OF INTERNATIONAL 
E-COMMERCE

Ruze Shoes is a leading internet retailer 
based in Southern California, specialising 
in men’s shoes. The business started as 
a bricks and mortar retail venture at the 
Santa Anita Mall in Arcadia, California. 
Market changes led to a decision to move 
predominantly online, where it began 
selling on a global level.

Now a strong e-commerce website with 
a presence across over 20 different 
online marketplaces, including eBay 
and Amazon, Ruze Shoes partners 
with OFX to administer its growing raft 
of international payments. Getting 
customers’ funds back to the US safely 
and quickly are key considerations for 
the business, along with the speed and 
efficiency of the transfer. 

Victor Yameen, CEO, Ruze Shoes 
commented; “I came across OFX 
while attending the Internet Retailer 
Conference last year, and was surprised 
to find that they could assist us 
with many aspects of international 
e-commerce that were holding us back. 
Now, with OFX, we have a streamlined 
process for funds to come through 
regularly and without a lot of attention 
from our side. It’s reliable. We’re saving 
money without investing additional time  
– a perfect scenario.”

Victor Yameen, CEO
Ruze Shoes

OFX administers Ruze Shoes’ 
growing raft of international 
payments, creating a simple, 
streamlined process that 
saves time and money – 
essential when the company 
trades on over 20 online 
marketplaces, including 
Amazon and eBay.

EXECUTIVE TEAM

E X E C U T I V E   T E A M

13

From left to right: Adam Smith, Rebecca Shears, 
Skander Malcolm, Craige Pendleton-Browne and 
Kirsten Pollard

SKANDER MALCOLM 
Chief Executive Officer  
and Managing Director

Skander Malcolm joined OFX in February 
2017 as CEO.

He has more than 23 years’ experience 
in financial services including payments 
technology platforms in both established 
and emerging markets. As President and 
CEO of GE Capital (ANZ), he led a team 
of more than 4,500 employees with 
an emphasis on delivering sustainable 
growth and operational excellence. While 
in the UK, Skander Malcolm launched the 
country’s first and largest digital personal 
loan business, Hamilton Direct Bank, which 
grew to more than GBP3 billion in its first 
five years. While at GE, he also facilitated 
GE’s largest ever volunteer donation to 
OzHarvest and bolstered participation in 
employee volunteering by 40%.

He holds a Bachelor of Economics from 
University of Sydney and was selected 
by the Chairman for GE’s most senior 
Executive Development Program.

CRAIGE PENDLETON-BROWNE 
Chief Technology Officer

Craige Pendleton-Browne is Chief 
Technology Officer and commenced his 
role in November 2015.

Craige has more than 20 years’ experience 
in technology roles with over 15 years of 
those working in digital. He has worked  
as CTO in both the UK and Australia.  
His most recent roles include CTO for 
News Digital Media, Head of Content and 
Digital for News Corp Australia and CTO of 
iCareHealth, Australia’s leading provider 
of residential aged care software. Craige 
has extensive experience in creating the 
technology vision and strategy as well as  
a proven ability to execute and deliver.

He has a BSC in Computer Science as well 
as an MBA from London Business School.

REBECCA SHEARS 
Chief Marketing Officer

Rebecca Shears commenced her role as Chief 
Marketing Officer at OFX in August 2016.

Rebecca has more than 20 years’ 
experience in marketing roles both in the 
UK and Australia. She started her career 
at Unilever and has since held positions at 
British Telecom, Telstra and T-Mobile. Her 
most recent role was Head of Marketing 
for the UK and Ireland at HP Inc. focusing 
on increasing brand consideration, market 
share and driving digital transformation for 
its e-commerce business across Europe.

Rebecca graduated from Nottingham Trent 
University, where she studied Business 
and Commerce and gained the Chartered 
Institute of Marketing Postgraduate Diploma.

ADAM SMITH 
Chief Operating Officer

Adam Smith commenced his role as Chief 
Operating Officer at OFX in October 2015.

Adam has more than 20 years of 
experience in top tier financial institutions, 
most recently as Co-Head of ANZ ETFS. 
Prior to his current role, Adam has held a 
number of commercial and operational 
positions within ANZ Global Markets, 
Macquarie Group and Deutsche Bank. 
Adam combines a strong background 
in financial markets products with an 
extensive knowledge of business support 
functions such as product development, 
technology, operations, risk and finance. 

Adam has a Bachelor of Economics from 
the University of Sydney and a Master of 
Business (Finance) from the University of 
Technology (Sydney). 

KIRSTEN POLLARD 
Chief People and Culture Officer

Kirsten Pollard began working with OFX 
in November 2014 and commenced her 
role as Head of People and Culture in 
September 2015.

Prior to joining OFX, Kirsten had a 10-year 
career in global equities at Merrill Lynch and 
four years in a profitable start-up business. 

She has a Bachelor of Commerce from the 
University of Western Australia and has 
attended an Executive Education program 
at the Harvard Business School.

At the time of going to print, our Chief Financial Officer and Chief Risk Officer roles are vacant and candidates are presently being recruited.

14

O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

C U S T O M E R   S T O R Y

Customer Story

VICHET DUK 
SUPPORTING MY SISTER  
IN CAMBODIA

When Vichet Duk emigrated to Australia 
eight years ago to pursue a career in 
engineering, he vowed to financially 
support his younger sister Seila back 
home in Cambodia. She had always 
had her heart set on medical school 
and Vichet promised to help make her 
dream come true. Vichet had previously 
tried bank transfers, but was left 
disappointed by the exchange rates and 
hassle of the process. In the search for 
an alternative, Vichet came across OFX 
and discovered a more convenient way 
to transfer money to his sister. 

“I decided to start small and just 
transfer a limited amount to begin with 
to see how it went,” Vichet explains. 
“My fears were quickly alleviated when 
the test money got to my sister’s 
account in record time, with minimal 
effort and great rates. On top of that, 
the customer service was fantastic, 
with an OFX representative calling 
me shortly after to make sure that 
I understood the process and that 
everything had gone well.” 

“My sister still has another year left at 
medical school so I will be continuing to 
use OFX to support her through these 
studies. The whole experience has been 
so uncomplicated, reliable and quick. 
My money is secure, it’s transferred 
at the best rates available, and it’s a 
service I’ll continue to use even after 
my sister has graduated as a doctor.”

Vichet found the experience so 
advantageous that he has opted 
to make all future transactions to 
Cambodia with OFX, including paying 
for a plot of land in Siem Reap. “In 2013, 
I purchased some land in Cambodia 
which I eventually intend to build a 
house on. I had initially planned to use 
my bank to send the three instalments 
across, but after my experiences with 
Seila’s transfers, I instead chose to 
use OFX. This was fortunate, as I saved 
about 3% per transaction – funds 
which can now go towards the house” 
said Vichet.

“
When transferring funds from Australia to 
Cambodia, I found that funds reached my 
sister’s account in record time, with minimal 
effort and great rates. The OFX customer 
service is also fantastic.”

Vichet Duk

D I R E C T O R S ’   R E P O R T 
A N D   F I N A N C I A L   R E P O R T

15

DIRECTORS’ REPORT 
AND FINANCIAL REPORT

Directors’ Report 

Remuneration Report 

Auditor’s Independence Declaration 

Financial Statements 

Consolidated Statement of Comprehensive Income 

Consolidated Statement of Financial Position 

Consolidated Statement of Changes in Equity 

Consolidated Statement of Cash Flows 

 Notes to the Financial Statements 

About This Report 

Segment Information 

Results for the Year 

Financial Assets and Liabilities 

Other Assets and Liabilities 

Capital Structure 

Other Items 

Directors’ Declaration 

Independent Auditor’s Report to the  
Members of OFX Group Limited 

Shareholder Information 

Corporate Information 

16

24

40

41

41

42

43

44

45

45

46

48

52

58

61

62

67

68

73

75

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16

O F X   G R O U P   L I M I T E D
A N N U A L   R E P O R T   2 0 1 7

D I R E C T O R S ’   R E P O R T 
A N D   F I N A N C I A L   R E P O R T

DIRECTORS’ REPORT
For the year ended 31 March 2017

Board of Directors’ left to right: 
Douglas Snedden, 
 Steven Sargent, Skander Malcolm, 
Melinda Conrad and Grant Murdoch

The Directors of OFX Group Limited (OFX, the Company), submit their report (including the Remuneration Report), Statement of Comprehensive 
Income and Statement of Cash Flows for the year ended 31 March 2017 and the Statement of Financial Position as at 31 March 2017 of the 
Company and its subsidiaries (the Consolidated Entity, the Group), the auditor’s report, and report as follows: 

DIRECTORS
The Directors of the Company as at 31 March 2017 and at any time during or since the end of the financial year are:

STEVEN SARGENT
CHAIRMAN – BBUS, FAICD, FAATSE

Member of the Audit, Risk and Compliance 
Committee and Remuneration and 
Nomination Committee

Age: 57 years

Appointed: 4 August 2016

Independent director

Residence: Sydney, Australia

Steven joined OFX Group Limited in 
August 2016 and has over 36 years of 
global corporate experience in industries 
including banking, financial services, mining 
and energy. Steven’s prior professional 
experience includes 14 years at Westpac, 
followed by various positions at GE Capital, 
including President and CEO GE Capital 
Australia and NZ, and President and 
CEO GE Capital Asia Pacific. Steven was 
appointed Vice President and Officer of 
General Electric Company in 2008 and was 
a member of GE’s Corporate Executive 
Council, the first Australian to ever be 
appointed to such positions in GE’s history.

Current directorships
Director: Origin Energy Limited; Nanosonics 
Limited; The Great Barrier Reef Foundation; 
Chair of the Origin Foundation.

Other: Fellow of the Australian Academy 
of Technological Sciences and Engineering 
and a Fellow of the Australian Institute of 
Company Directors.

President and CEO of GE Healthcare’s 
Eastern Europe and African Growth Markets 
since 2013. Prior to joining GE Capital, 
Skander held several senior leadership roles 
at Household International in the UK, now 
part of HSBC, and Westpac Bank.

Current directorships
Nil

Interest in shares: 100,000 ordinary shares

Interest in shares: Nil

JOHN ALEXANDER  
(‘SKANDER’) MALCOLM
CHIEF EXECUTIVE OFFICER AND 
MANAGING DIRECTOR – BECOM

Age: 48 years

Appointed: 1 February 2017

Not independent

MELINDA CONRAD
NON-EXECUTIVE DIRECTOR – MBA 
(HARVARD), FAICD

Chair of the Remuneration and Nomination 
Committee and Member of the Audit, Risk 
and Compliance Committee

Age: 48 years

Residence: Sydney, Australia

Appointed: 19 September 2013

Skander was appointed Chief Executive 
Officer and Managing Director on 
1 February 2017. Skander has over 23 years’ 
experience in the financial services sector 
in Australia, the United Kingdom and 
United States including 10 years with GE 
Capital. Prior to joining OFX, Skander was 

Independent director

Residence: Sydney, Australia

Melinda joined the OFX Group in 
September 2013 and has over 20 years’ 
experience in business strategy and 
marketing. Melinda’s prior professional 
experience includes executive 

D I R E C T O R S ’   R E P O R T

17

finance, consulting, strategic management 
and outsourcing. Doug has previously 
worked as Country Managing Director 
of Accenture Australia. 

Current directorships
Director: Odyssey House McGrath 
Foundation; Chris O’Brien Lifehouse.

Other: Member of the Australian Institute 
of Company Directors.

Interest in shares: 100,000 ordinary shares

PETER WARNE
FORMER CHAIRMAN – BA, FAICD

Member of the Audit, Risk and Compliance 
Committee and Remuneration and 
Nomination Committee

Age: 61 years

Appointed: 19 September 2013

Ceased: 14 November 2016

Independent director

Residence: Sydney, Australia

Peter joined the OFX Group in 
September 2013 and has over 30 years’ 
experience in accounting and finance. 
Peter’s prior professional experience 
includes 12 years as Head of Bankers Trust 
Australia Limited’s Financial Markets Group.

RICHARD KIMBER
FORMER CHIEF EXECUTIVE OFFICER 
AND MANAGING DIRECTOR – BSC, MBA 
(MACQUARIE)

Age: 48 years

Appointed: 1 June 2015

Ceased: 31 January 2017

Not independent

Residence: Sydney, Australia

Richard was appointed Chief Executive 
Officer and Managing Director on 1 June 2015. 
Richard has 25 years of diverse global 
leadership experience that has included 
several chief executive and board roles in 
the banking and technology sectors and has 
extensive experience in financial services, 
marketing, social media and capital markets. 

Interest in shares as at 31 January 2017: 
80,229 Performance Rights; 205,193 
Options; 433,218 ordinary shares in the 
OFX Group Limited Executive Share Plan  
and 21,000 ordinary shares indirectly held.

roles at Harvard Business School, 
Colgate-Palmolive, and several retail 
businesses. Melinda was previously 
a director of APN News & Media Limited 
and David Jones Limited.

Current directorships
Director: ASX Limited, Caltex Australia 
Limited, The Reject Shop Limited, the George 
Institute for Global Health, the Centre for 
Independent Studies.

Other: Fellow of the Australian Institute 
of Company Directors; member of the 
Australian Institute of Company Directors 
Corporate Governance Committee.

Interest in shares: 100,000 ordinary shares

GRANT MURDOCH
NON-EXECUTIVE DIRECTOR – MCOM 
(HONS), FAICD, FICAA

Chair of the Audit, Risk and Compliance 
Committee

Appointed: 19 September 2013

Age: 65 years 

Independent director

Residence: Brisbane, Australia

Grant joined the OFX Group in September 
2013 and has over 35 years’ experience in 
accounting and corporate finance. Grant’s 
prior professional experience includes Head 
of Corporate Finance for Ernst & Young 
Queensland and he is a graduate of the 
Kellog Advanced Executive Program at 
the North Western University, Chicago, 
United States.

Current directorships
Director: ALS Limited; QIC Limited; 
Redbubble Limited, UQ Holdings Limited.

Other: Senator of the University of 
Queensland; Adjunct Professor School 
of Business, Economics and Law at the 
University of Queensland; member of 
Queensland State Council of Australian 
Institute of Company Directors.

Interest in shares: 245,000 ordinary shares

DOUGLAS SNEDDEN
NON-EXECUTIVE DIRECTOR – BEC, MAICD

Member of the Remuneration and 
Nomination Committee and Member of the 
Audit, Risk and Compliance Committee

Age: 59 years

Appointed: 16 March 2015 

Independent director

Residence: Sydney, Australia

Doug joined the OFX Group in March 2015 
and has over 30 years’ experience in 

18

DIRECTORS’ REPORT CONTINUED
For the year ended 31 March 2017

1.  STATE OF AFFAIRS AND SIGNIFICANT CHANGES IN THE STATE OF AFFAIRS
In the Directors’ opinion there have been no significant changes in the state of affairs of the Group during the year. A further review of matters 
affecting the Group’s state of affairs is contained on pages 19 and 20 in the Operating and Financial Review.

2.  STATUTORY AND UNDERLYING INFORMATION
As required for statutory reporting purposes, the consolidated financial statements of the Consolidated Entity have been presented for 
the financial year ended 31 March 2017.

The Group’s statutory financial information for the year ended 31 March 2017 and for the comparative year ended 31 March 2016 present the 
Group’s performance in compliance with statutory reporting obligations. 

To assist shareholders and other stakeholders in their understanding of the Group’s financial information as a publicly listed entity, additional 
underlying financial information for the years ended 31 March 2017 and 31 March 2016 are provided in the Operating and Financial Review 
section of this Report.

A reconciliation of the Company’s statutory and underlying financial information is included on page 20.

The reconciliation and the underlying information have not been audited.

3.  DIRECTORS
The following persons were Directors of the Group either during the year or as at 31 March 2017:

Steven Sargent 1

Peter Warne 2

Skander Malcolm 3

Richard Kimber 4

Melinda Conrad

Grant Murdoch

Douglas Snedden

Chairman 

Chairman

Managing Director and Chief Executive Officer (CEO)

Managing Director and Chief Executive Officer (CEO)

Non-Executive Director

Non-Executive Director

Non-Executive Director

1  Steven Sargent was appointed as a Director on 4 August 2016 and was appointed as Non-Executive Chairman on 14 November 2016.
2  Peter Warne ceased to be a Director and Non-Executive Chairman on 14 November 2016.
3  Skander Malcolm was appointed as a Director on 1 February 2017.
4  Richard Kimber ceased to be Director on 31 January 2017.

The background, qualifications and experience of each of the Directors as at the date of this Report are included on pages 16 and 17.

4.  COMPANY SECRETARY 
Freya Smith is the Group General Counsel and Company Secretary for OFX Group Limited. Freya was appointed as Company Secretary on 
11 October 2016. Freya has over 10 years’ experience in legal practice and governance. Freya holds a Bachelor of Commerce and a Bachelor of 
Laws (Honours); a Master of Laws (High Distinction); and a Graduate Diploma of Applied Corporate Governance from the Governance Institute 
of Australia. Freya is admitted in the High Court of Australia, the Federal Court of Australia and the Supreme Court of New South Wales and is 
a member of the Association of Corporate Counsel and an Associate of the Governance Institute of Australia. Freya is also currently a Non-
Executive Director and Chairman elect of the Sydney Fringe Festival.

5.  DIRECTORS’ MEETINGS
The following table shows meetings held between 1 April 2016 and 31 March 2017 and the number attended by each Director or Committee member.

Director

S Sargent

P Warne

S Malcolm 1 

R Kimber 1

M Conrad

G Murdoch 2

D Snedden

Board

Audit, Risk and Compliance 
Committee

Remuneration and Nomination 
Committee

Eligible

Attended

Eligible

Attended

Eligible

Attended

18

14

3

19

23

23

23

18

11

3

19

23

21

20

3

4

1

4

5

5

5

3

4

1

4

5

5

5

3

5

2

5

7

7

7

3

5

2

5

7

7

6

1  Mr Kimber and Mr Malcolm attended the Audit, Risk and Compliance Committee and the Remuneration and Nomination Committee meetings at the invitation of the Committees.
2  Mr Murdoch attended the Remuneration and Nomination Committee meetings at the invitation of the Committee.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT19

6.  DIRECTORS’ INTERESTS
The relevant interest of each Director in the equity of the Company as at the date of this Report is outlined in the table below. All interests are 
ordinary shares unless otherwise stated.

S Sargent

S Malcolm

M Conrad

G Murdoch

D Snedden

Type

ordinary

ordinary

ordinary

ordinary

ordinary

Opening
balance

–

–

100,000

145,000

39,000

Acquisition

100,000

–

–

100,000

61,000

Disposals/
forfeit

–

–

–

–

–

Closing
balance

100,000

–

100,000

245,000

100,000

There were no disposals of shares by the Directors during the year or share transactions post year end.

7.  PRINCIPAL ACTIVITIES 
The Group’s principal activity during the year was the provision of international payments and foreign exchange services.

8.  DIVIDENDS AND DISTRIBUTIONS
Dividends paid or declared by the Company during and since the end of the year are set out in Note 20 and Note 21 to the 
Financial Statements respectively.

Per share (cents)

Total amount ($’000)

Franked 1

Payment date

1  All dividends are fully franked based on tax paid at 30%.

9.  OPERATING AND FINANCIAL REVIEW
A summary of financial results for the years ended 31 March is outlined below:

Net operating income

Underlying EBITDA 1

Underlying EBITDA margin 2

Underlying net profit (after tax) 3

Underlying earnings per share (EPS) (cents) 4

Statutory EBITDA 2

Statutory EBITDA margin 3

Statutory net profit (after tax)

Earnings per share (cents)

Final 2017

Interim 2017

Final 2016

2.90

7,016

100%

2.80

6,817

100%

3.10

7,440

100%

23 June 2017 4 January 2017

24 June 2016

2017
$’000

105,115

26,583

25.3%

19,596

8.17

26,583

25.3%

19,596

8.17

2016
$’000

103,913

34,453

33.2%

23,889

9.95

31,488

30.3%

21,814

9.09

Growth
%

1.2

(22.8)

(18.0)

(15.6)

(10.2)

Earnings before interest, tax, depreciation and amortisation (EBITDA) is a non International Financial Reporting Standards (IFRS) measure that is unaudited.

1 
2  EBITDA margins are calculated with reference to net operating income.
3  Underlying net profit (after tax) (NPAT) is net profit after tax adjusted for one-time expenses. Refer to the NPAT reconciliation on page 20.
4  Underlying earnings per share was calculated with reference to underlying net profit after tax.

DIRECTORS’ REPORT20

DIRECTORS’ REPORT CONTINUED
For the year ended 31 March 2017

9.  OPERATING AND FINANCIAL REVIEW CONTINUED
Higher active client numbers with an increased propensity to deal was offset by a depressed average transaction value (ATV) per client in the wake 
of Brexit and uncertainty in global markets throughout the year. Net operating income increased slightly by 1.2% to $105.1 million. During the year, 
sustained and significant investment was made in the Group’s core business processes, human capital, infrastructure, the continuing roll-out of the 
rebranding to OFX and an Executive Team restructure, resulting in statutory net profit after tax (NPAT) decreasing by 10.2% to $19.6 million. 

Whilst Australia and New Zealand (ANZ) continued as the largest contributor to fee and trading income for the Group, North America became 
the second largest contributor ahead of Europe. Australia and New Zealand and North America experienced growth of 3.0% and 13.6% 
respectively. Europe was impacted adversely by Brexit, with fee and trading income decreasing 5.1% from 31 March 2016. However, the underlying 
fundamentals of the European business are strong, with transaction volumes growing 9.7% in FY17. Together, ANZ and North America provide the 
majority of the Group’s fee and trading income, delivering 71.8% of the Group total, increasing from 69.8% for the year ended 31 March 2016. This 
increase demonstrated the strong growth being achieved in the Group’s core strategic growth market, North America. 

In North America, there are operations in Canada and the US. As at 31 March 2017, the Group was able to operate in 49 of the states in the 
United States of America and has been continuing to develop its presence in North America, utilising search engine marketing, social media 
and customer advocacy in order to gain brand awareness. The US customers of the North American segment have, in the main, been with the 
Group less than four years; however, the existing customer base is becoming more significant. This growth has enabled the Group to grow 
fee and trading income by 13.6% to $20.0 million. North America’s contribution to the Group’s fee and trading income increased from 15.8% in 
the year ended 31 March 2016 to 17.5% in the year ended 31 March 2017. 

Hong Kong remained the Group’s key Asian focus during the year. The segment experienced 17.3% growth in fee and trading income 
to $2.5 million. Hong Kong is typified by a banking marketplace that offers significantly lower retail margins than in other geographies.

The International Payment Solutions (IPS) division (Wholesale division) maintained the Group’s existing branded partnership solutions for Macquarie 
Bank, ING and MoneyGram in Australia and New Zealand, as well as the Group’s global partner Travelex. The IPS division’s fee and trading income 
decreased by 6.7% to $9.9 million due to the legacy impact of closure of the OzForex ‘branded’ prepaid Travel Card in November 2015.

On 10 October 2015, OzForex Limited, a subsidiary of the Group, was declared an Offshore Banking Unit (OBU). As a result, income which is 
deemed to be earned by the OBU is taxable at a reduced rate of 10%. The effective tax rate for the year ending 31 March 2017 reflects 18 months 
of OBU transactions at the concessional tax rate of 10%. This, together with a research and development tax credit resulted in an effective tax 
rate of 18% for the Group.

Underlying NPAT

Corporate action costs after tax

Rebranding expenditure after tax

Executive Team restructure costs after tax

Statutory NPAT

Growth
%

(18.0)

2017
$’000

19,596

–

–

–

2016
$’000

23,889

(827)

(506)

(742)

19,596

21,814

(10.2)

EBITDA is a non-IFRS unaudited measure that is calculated by adding back interest income tax, depreciation and amortisation. 
The reconciliation is outlined below:

Underlying EBITDA

Corporate action costs before tax

Rebranding expenditure before tax

Executive Team restructure costs before tax

Statutory EBITDA

Add back interest income

Earnings before tax, depreciation and amortisation (EBTDA) 1

Less income tax expense

Less depreciation and amortisation

Statutory NPAT

26,583

34,453

(22.8)

–

–

–

26,583

1,169

27,752

(4,391)

(3,765)

19,596

(1,182)

(723)

(1,060)

31,488

1,662

33,150

(9,979)

(1,357)

21,814

(15.6)

(29.7)

(16.3)

56.0

(177.5)

(10.2)

1 

The Group actively uses its cash balances as part of its hedging strategy, making the interest income integral to its earnings. For this reason, the Group regularly uses 
EBTDA as a measure of performance, along with EBITDA.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT21

The Group’s financial position remains strong. The balance sheet consists predominantly of cash and client liabilities. The cash position net of 
client liabilities increased to $42.6 million from $38.1 million. The Group currently has no external debt.

Cash and cash equivalents 1, 2

Deposits due from financial institutions

Client liabilities 1

Net cash position

1  Cash and client liabilities can vary greatly depending on the timing of deal flows.
2  Cash and cash equivalents includes cash held for subsequent settlement of client liabilities.

The financial position provides a good platform to pursue future growth opportunities. 

2017
$’000

148,459

10,114

2016
$’000

142,088

20,802

(115,924)

(124,827)

42,649

38,063

Growth
%

4.5

(51.4)

7.1

12.0

10.  STRATEGY
Our strategy remains simple: deliver a competitively priced and well supported product in the markets in which we operate. Our team will 
be focused on the few but critical initiatives that will help us grow: grow our acquisition marketing and sales, improve our service delivery, 
especially in on-boarding, and continue to improve our technology platform to drive a better customer experience, lower cost, and enhanced 
security for our customers and shareholders.

11.  OPERATIONAL HIGHLIGHTS 
 • Moved our technology production environment to the Cloud hosted by Amazon Web Services (AWS);

 • Introduced over 50 new customer-facing features, which doubled our velocity of features delivered over the last 12 months;

 • Introduced an improved registration form that simplifies sign-up for consumers;

 • Improved reliability and uptime of our website;

 • Improved our software release process to improve uptime on our websites during our deployments (new versions can be released without 

taking our existing site down);

 • Implemented additional fraud technology solutions to detect and prevent fraudulent use of the OFX platform in an automated 

scalable manner; and

 • Obtained additional US money transmitter licences in the states of Hawaii, New Hampshire and Ohio. OFX licensing footprint in the US now 

covers the entire country with the exception of Nevada.

12.  RISK
The potential risks associated with the Group’s business are outlined below. This is not a list of every risk that may be associated with the Group, 
and the occurrence or consequences of some of the risks described are partially or completely outside the control of the Group, its Directors 
and senior management. There is also no guarantee or assurance that the risks will not change or that other risks will not emerge. 

 • Competition – A substantial increase in competition could result in the Group’s services becoming less attractive to consumer or business 

clients and partner companies; require the Group to increase its marketing or capital expenditure; or require the Group to lower its spreads or 
alter other aspects of its business model to remain competitive. The Group continues to invest in product innovation, marketing efforts and 
monitoring of competition to ensure that it is able to respond to such challenges.

 • Relationships with banking counterparties – The Group relies on banks to conduct its business, particularly to provide its network of local 
and global bank accounts and act as counterparties in the management of foreign exchange and interest rate risk. There is a risk that one 
or more of these banks may cease to deal with the Group (which may occur on short notice), cease to deal with international payments 
services generally, substantially reduce the services it offers, substantially alter the terms on which it is willing to offer services to the 
Group, exit one or more of the markets for which the Group uses its services, or collapse. This has occurred in the past and may occur again 
in the future. The Group manages this risk by having a suite of banking service providers to ensure that there is redundancy in its banking 
relationships to operate effectively.

 • Regulatory compliance – The international payments market is a highly regulated area of economic activity. The Group devotes significant 
resources to comply with applicable regulations. However, there is a risk that any new or changed regulations could require the Group to 
increase its spending on regulatory compliance and/or change its business practices, which could adversely affect the Group’s profitability. 
There is a risk that such regulations could also make it uneconomic for the Group to continue to operate in places where it currently does 
business. In addition, there is a risk that evidence of a serious failure to comply with laws may result in severe penalties, including being 
forced to cease doing business as a result of a revocation or cancellation of one or more of the Group’s regulatory licences or authorisations.

 • Information technology (IT) – The Group’s business operations rely on IT infrastructure and systems. Any interruptions to these operations 

could impair the Group’s ability to operate its customer-facing websites, which could have a negative impact on performance. The Group has 
a number of operational processes and disaster risk recovery plans in place to mitigate this risk.

DIRECTORS’ REPORT22

DIRECTORS’ REPORT CONTINUED
For the year ended 31 March 2017

12.  RISK CONTINUED
 • Data security – Through the ordinary course of business, the Group collects a wide range of personal and financial data from clients. 
The Group takes measures to protect this data; however, there is a risk that a cyber-attack may result in data being compromised, 
resulting in loss of information integrity, breaches of the Group’s obligations under applicable laws or client agreements and website and 
system outages, each of which may potentially have a material adverse impact on the Group’s reputation and financial performance.

 • Fraud – There is a risk that, if the Group’s services are used to transfer money in connection with a fraud or theft, the Group may be required 
to take steps to recover the funds involved and may in certain circumstances be liable to repay amounts that it accepted for transfer, even 
after it has made the corresponding international payment. For example, when the Group accepts payment by direct debit, it may ultimately 
be held liable for the unauthorised use of bank account details in an illegal activity and be required to refund the transaction. If the rate of 
refunds becomes excessive, banks and card associations also may require the Group to pay additional penalties. The Group has a range of 
fraud prevention controls in place to mitigate this risk.

 • Foreign exchange rate fluctuations – The Group may be affected by a change in the value of currencies, in particular a strengthening of 
the Australian dollar, which may impact both transaction turnover and reported earnings. The Group continues to increase its geographic 
footprint and therefore the diversity of its currency flows in order to mitigate the impact of any one currency’s fluctuation.

13.  OUTLOOK 
Our outlook remains positive. We can drive consistent earnings growth by:

 • Strong focus on a critical few initiatives that drive customer and shareholder value;

 • Building a deeper understanding of what drives customer and prospect preferences, and translating this knowledge into action; and

 • Executing our technology roadmap quickly but rigorously so that we can serve at a lower cost and in a better way – more agile, more secure, 

and more sensitive to the needs of our different customers around the world.

We have a strong balance sheet, a good track record of service delivery, an experienced and ambitious team, and a clear mandate from our 
Board and our shareholders to be a growth company.

14.  EVENTS SUBSEQUENT TO BALANCE DATE
As at the date of this Report, the Directors are not aware of any circumstance that has arisen since 31 March 2017 that has significantly 
affected, or may significantly affect the Group’s operations in future financial years, the results of those operations in future financial years, 
or the Group’s state of affairs in future financial years.

15.  LIKELY DEVELOPMENTS AND EXPECTED RESULTS
While the impacts of foreign exchange market conditions make accurate forecasting challenging, it is currently expected that the combined 
net profit for the financial year ending 31 March 2018 will be up on the financial year ended 31 March 2017. 

The key growth driver for the business is the number of active clients (the number of clients who have transacted at least once in the prior 
12 months). The growth in active clients for the financial year ended 31 March 2017 was 3.7% to 156,700. 

Continued growth in the existing client base of the North American segment is anticipated to become a more significant portion of the 
segment’s active clients. This will help to drive further profitability in the North American market, and build on the segment’s increased 
contribution to the Group’s profit for the financial year ended 31 March 2017. 

Europe is a more competitive market, and growth in active clients in this region is expected to be more challenging. Given the regional impact 
of Brexit on ATV and profitability, subject to consistent currency exchange rates, contribution in Europe is expected to slightly decrease in the 
financial year ending 31 March 2018. 

The Australia and New Zealand segment is expected to continue to be the largest single contributor to the net profit of the Group. The growth 
in contribution, assuming a constant Australian dollar exchange rate, is expected to be in line with the growth in active clients. 

Accordingly, the Group’s result for the financial year ending 31 March 2018 is expected to be up on the result in the financial year ended 
31 March 2017, with the potential for a better result if market conditions globally and, more specifically, in the UK improve, and the Group’s 
continued investment in human capital, processes, infrastructure and marketing is more successful than anticipated. 

The Group’s short-term outlook remains subject to the range of challenges outlined in the risks on page 21, including market conditions, the 
impact of volatility in the foreign exchange markets, the cost of its customer acquisition through online channels, potential regulatory changes 
and tax uncertainties. 

OFX is well positioned to deliver continued growth in the short to medium term.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT23

16.  INSURANCE AND INDEMNIFICATION OF DIRECTORS AND OFFICERS 
The Directors of the Company and such other officers as the Directors determine are entitled to receive the benefit of an indemnity contained 
in the Constitution of the Company, to the extent allowed by the Corporations Act 2001.

The Company has entered into a standard form deed of indemnity, insurance and access with the Non-Executive Directors against liabilities 
they may incur in the performance of their duties as Directors of the Company, to the extent permitted by the Corporations Act 2001. The 
indemnity operates only to the extent that the loss or liability is not covered by insurance.

During the year, the Company has paid premiums in respect of contracts insuring the Directors and Officers of the Company against liability 
incurred in that capacity to the extent allowed by the Corporations Act 2001. The terms of the policies prohibit disclosure of the details of the 
liability and premium paid.

17.  NO OFFICERS ARE FORMER AUDITORS
No officer of the Consolidated Entity has been a partner of an audit firm or a Director of an audit company that is the auditor of the Company 
and the Consolidated Entity for the financial year.

18.  NON-AUDIT SERVICES 
The Company may decide to employ the external auditor on assignments additional to its statutory audit duties where the auditor’s expertise 
and experience with the Company and/or the Group are important.

The Audit, Risk and Compliance Committee is required to pre-approve all audit and non-audit services provided by the external auditor. 
The Committee is not permitted to approve the engagement of the auditor for any non-audit services that may impair or appear to impair 
the external auditor’s judgement or independence in respect of the Company.

The Board has considered the non-audit services provided during the year by the auditor and, in accordance with written advice provided by 
resolution of the Audit, Risk and Compliance Committee, is satisfied that the provision of those non-audit services during the year by the auditor 
is compatible with, and did not compromise, the auditor independence requirements of the Corporations Act 2001 for the following reasons:

 • All non-audit services were subject to the corporate governance procedures adopted by the Group and have been reviewed by the Audit, 

Risk and Compliance Committee to ensure that they do not impact the integrity and objectivity of the auditor; and

 • The non-audit services provided do not undermine the general principles relating to auditor independence as set out in APES110 Code 
of Ethics for Professional Accountants, as they did not involve reviewing or auditing the auditor’s own work, acting in a management 
or decision making capacity for the Group, acting as an advocate for the Group or jointly sharing risk or rewards. 

During the year, the following fees were paid or payable for non-audit services provided by the external auditor (PWC) of the Company to its 
related practices and non-related audit firms:

Taxation services

Due diligence services

Other professional services

Total remuneration for non-audit services

2017
$’000

135

–

56

191

2016
$’000

148

30

–

178

19.  AUDITOR’S INDEPENDENCE DECLARATION
A copy of the Auditor’s Independence Declaration as required under section 307C of the Corporations Act 2001 in relation to the audit for the 
year ended 31 March 2017 is on page 40 of this Report.

20.  CHIEF EXECUTIVE OFFICER/CHIEF FINANCIAL OFFICER DECLARATION
The Chief Executive Officer and the Chief Financial Officer function have given the declarations to the Board concerning the Group’s Financial 
Statements and other matters as required under section 295A of the Corporations Act 2001.

21.  ROUNDING OF AMOUNTS
The Group is of the kind referred to in Australian Securities and Investments Commission (ASIC) Legislative Instrument 2016/191, and in 
accordance with that Class Order amounts in the Directors’ Report and the Financial Report are rounded off to the nearest thousand dollars, 
unless otherwise indicated.

DIRECTORS’ REPORT24

REMUNERATION REPORT
For the year ended 31 March 2017

REMUNERATION COMMITTEE CHAIRMAN’S LETTER
Dear Shareholder

On behalf of the Board, I am pleased to introduce OFX’s Remuneration Report 2017, for which we seek your feedback and support at our 
Annual General Meeting (AGM) in August 2017.

The past 12 months have been challenging for OFX and our shareholders, and the Board has spent considerable time and effort to ensure that 
remuneration outcomes for the year are aligned with the shareholder experience.

Frozen fixed pay

No Short Term Incentive 
(STI)

Current Long Term Incentive 
(LTI)

Legacy LTI

No pay rises will be awarded except where appropriate on account of a change in role or responsibilities, 
or other exceptional circumstances. In FY17, Adam Smith received an increase of 6% to bring him in line 
with other Key Management Personnel (KMP) (with the exception of the CEO). Fixed pay was frozen for all 
other KMP. 

Despite 1% growth in our net operating income, supported by 4% growth in active clients, we failed to keep 
our earnings promise, and consequently, the gateway (90% of earnings before tax (EBT) budget) was not 
met and so, no STI was awarded to KMP. 

In the 2017 financial year, the Group introduced a new LTI, being the Executive Share Plan (ESP). The ESP 
was approved by shareholders at the 2016 AGM. For the 2017 financial year, KMP were offered a triple grant. 
Each tranche was equal to the KMP’s annual LTI target. No grants issued under the ESP were due to vest in 
the 2017 financial year.

OzForex Group Limited Long Term Incentive Plan (Legacy LTI Plan) – The Board determined that in line with OFX’s 
strategy, all performance rights issued under the one off special allocation under the Legacy LTI Plan in FY15 
will be tested against the unchanged EPS compound annual growth rate (CAGR) gateway in March 2019. Further 
detail is provided in section 5 of the Remuneration Report. A number of grants issued under the Legacy LTI Plan 
remain on foot subject to vesting conditions as determined by the Board. No grants were due to vest in the 2017 
financial year.

IPO performance rights – A small number (31.2%) of performance rights granted on IPO vested between 
threshold and target in June 2016 based on 13.41% EBTDA over the performance period from October 2013 
to March 2016.

No Director fee Increases

Fees paid to Non-Executive Directors remain fixed since listing in October 2013.

In 2016, the Board undertook a review of OFX’s remuneration framework and made a number of changes to the 2017 framework in light of the 
ambitious strategy we set for ourselves at that time. 

In 2017, we introduced the ESP, a new LTI plan by way of an executive share loan scheme. By providing for an allocation of shares upfront, 
pursuant to a non-recourse company loan, executives are encouraged to ‘think and behave like shareholders’ from the grant date. The loan 
needs to be repaid following vesting before the participant has access to any shares. At the end of the day our executives do not benefit from 
the plan, unless our shareholders have. 

At the time the ESP was introduced, the Board considered it appropriate to provide KMP with three years’ worth of grants upfront (instead 
of three grants annually over the next three years) to be tested over three, four and five years. It was intended that this would focus our 
executive team on long-term growth beyond the strategy that was set at that time. Since making those decisions, it is clear that we have not 
fully delivered on the commitments we made to our shareholders. On his departure, while it was agreed that Mr Kimber will retain a pro-rata 
proportion of the shares issued to him, they remain subject to the performance conditions approved by shareholders. It has become apparent 
to us that these are now aspirational rather than realistic targets. 

The Board and management are cognisant of the fact that we must ‘re-earn’ your trust through execution in 2018. With our new CEO, 
Skander Malcolm in the seat, recent changes to the Executive Team and in our search for a new CFO, the Board is also mindful of the need to 
retain, motivate and attract the best new talent to deliver strong results for our shareholders. 

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT25

Accordingly, the Board intends to set the new CEO’s package at competitive levels to take OFX back to where we want to be. Going forward, our 
goal is to deliver consistent and sustainable growth through a strong focus on our customers and thoughtful and disciplined investment. For 
the first year of the CEO’s appointment, the Board believes the loan scheme remains the right mechanism to deliver the LTI. Details of the CEO’s 
2017 LTI grant will be set out in our Notice of Meeting, for which we will seek your approval.

Given the continued disruption in the international payments market, our new CEO and his Executive Team will undertake a detailed review of 
strategy and the opportunities we may want to pursue. In this light, the Board is committed to continuing to review our remuneration framework 
over 2018 to ensure that our Executive Team is aligned behind Skander’s strategy and our shareholders’ interests going forward. 

However, the Board is firm that our short and long term incentives will only vest where we generate acceptable levels of value for our 
shareholders. It remains our intention to encourage open dialogue with shareholders, particularly around our remuneration practices and 
disclosures. Accordingly, I welcome any feedback you may have.

Yours sincerely

Melinda Conrad 
Remuneration Committee Chair

REMUNERATION REPORT26

REMUNERATION REPORT CONTINUED
For the year ended 31 March 2017

INTRODUCTION
The Directors of OFX Group Limited (the Company) present the Remuneration Report for the Company and its controlled entities (collectively 
the Group or OFX) for the financial year ended 31 March 2017 prepared in accordance with the requirements of the Corporations Act 2001 (Cth) 
(the Corporations Act) and as audited as required by section 308(3C) of the Corporations Act.

1.  KEY MANAGEMENT PERSONNEL

The Remuneration Report outlines the remuneration arrangements in place for the Key Management Personnel (KMP) of the Group, which 
comprises all Directors (Executive and Non-Executive) and those Executives who have authority and responsibility for planning, directing 
and controlling the activities of the Group. In this report, ‘Executives’ refers to members of the Group Executive Team which includes both 
KMP and other Executives. 

The following table details the Group’s KMP during the 2017 financial year.

Name

Non-Executive Directors

Role

Steven Sargent1

Peter Warne2

Melinda Conrad

Grant Murdoch

Douglas Snedden

Executive Directors

Skander Malcolm3

Richard Kimber4

Other KMP

Mark Ledsham

Adam Smith

Chairman and Non-Executive Director

Former Chairman and Non-Executive Director

Non-Executive Director

Non-Executive Director

Non-Executive Director

Managing Director and Chief Executive Officer (CEO)

Former Managing Director and Chief Executive Officer (CEO)

Chief Financial Officer (CFO)

Chief Operating Officer (COO)

Craige Pendleton-Browne

Chief Technology Officer (CTO)

Maria Loyez5

Former Chief Marketing Officer (CMO)

1  Steven Sargent commenced as Non-Executive Director and KMP on 4 August 2016.
2  Peter Warne ceased as Non-Executive Director and KMP on 14 November 2016.
3  Skander Malcolm commenced as KMP on 1 February 2017.
4  Richard Kimber ceased as KMP on 31 January 2017.
5  Maria Loyez ceased as KMP on 22 July 2016.

Contractual arrangements – Skander Malcolm – Managing Director and CEO
Mr Malcolm was appointed Managing Director and CEO effective 1 February 2017.

For the 2017 financial year Mr Malcolm’s TFR is $650,000 per annum. Mr Malcolm will be eligible for STI at a target amount of $750,000 in FY18. 
Mr Malcolm will also be eligible to participate in the OFX Executive Share Plan (ESP). For the 2017 financial year, subject to shareholder approval 
and the terms of any invitation, Mr Malcolm will receive 3 LTI tranches, each equal to his LTI target of $600,000. Mr Malcolm will not be offered 
an LTI grant in FY18 or FY19.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT27

The terms of Mr Malcolm’s appointment and termination arrangements are set out below.

Contract components

Details

Duration

Termination by Executive

Termination by the Company

Ongoing contract

Six months’ notice

Six months’ notice

Post-employment restraints

Six-month post-employment non-compete and non-solicitation restraint

Treatment of STI and LTI

Upon termination, if the CEO is considered a good leaver, the CEO will be entitled to a pro-rata 
STI award. Board discretion applies to the treatment of any unvested LTI.

KMP (excluding Managing Director and CEO) employment contracts and notice periods

Contract components

Duration

Details

Ongoing contract

Termination by Executive

Six months’ notice for all KMP

Termination by the Company

Six months’ notice for all KMP

Post-employment restraints

Treatment of STI and LTI

C Pendleton-Browne and A Smith have 6-month post-employment restraints. No other KMP 
or Executives have post-employment restraints.

Upon termination, if the KMP or Executive is considered a good leaver, the KMP may be entitled 
to a pro-rata STI award. Board discretion applies to the treatment of any unvested LTI.

2.  REMUNERATION SNAPSHOT FOR THE 2017 FINANCIAL YEAR

Executives of the Group receive Total Reward Remuneration (TRR) that comprises fixed and variable (at risk) annual pay, a blend of fixed 
short-term and long-term incentives and which has three components:

 • Fixed – total fixed remuneration (TFR)

 • At-risk – Short Term Incentive (STI); and

 • At-risk – Long Term Incentive (LTI).

The relative proportion of ‘fixed’ and ‘at-risk’ components of Executive remuneration varies by Executive. Executives with a closer link to 
the growth drivers of the business have a higher proportion of ‘at-risk’ remuneration, while Executives more aligned to risk and compliance 
functions have a lower ‘at-risk’ component. Participation in special retention plans is not taken into account in determining the Executives’ 
percentage allocations. The three components of the remuneration framework are outlined as follows:

TFR

STI

LTI1

 • 28-70% of TRR.

 • 15-43% of TRR.

 • 15%-30% of TRR.

 • TFR is set by reference to benchmark 

market information for comparable roles 
and individual performance.

 • 40% of target STI is based on non-financial 
key performance indicators (KPIs) and 60% 
of target STI is based on financial KPIs.

 • Executive Share Plan (ESP) as approved by 

shareholders at the 2016 AGM.

 • Shares granted upfront pursuant to a 

 • Includes cash, non-financial benefits, 

 • Paid in cash and shares. The STI paid in 

company loan.

and superannuation.

shares is deferred over a two-year period.

 • 90% earnings before tax (EBT) 

budget gateway.

 • Vesting conditions linked to net operating 

income (NOI) and EPS at constant currency.

1 

In addition to the components set out above, a number of grants issued under the Legacy LTI Plan remain on foot subject to vesting conditions as determined 
by the Board.

REMUNERATION REPORT28

REMUNERATION REPORT CONTINUED
For the year ended 31 March 2017

3.  ROLE OF THE REMUNERATION AND NOMINATION COMMITTEE

The Remuneration and Nomination Committee (Remuneration Committee) is responsible for reviewing and making recommendations to the 
Board on the remuneration arrangements for the CEO and Executives. The Charter of the Remuneration Committee is available on the Group’s 
website at www.ofx.com/en-au/investors/corporate-governance/.

To assist in performing its duties and making recommendations to the Board, the Remuneration Committee seeks independent advice from 
external consultants on various remuneration-related matters. The Remuneration Committee follows protocols relating to the engagement and 
use of external remuneration consultants to ensure compliance with the Corporations Act 2001 (Cth). 

During the 2017 financial year, 3 degrees consulting were engaged to provide advice on the following:

 • Retention arrangements for the CEO and the Executives; and

 • Executive remuneration structure.

Throughout the year 3 degrees consulting provided remuneration recommendations as defined in section 9B of the Corporations Act 2001. 
The Board is satisfied that the recommendations received from remuneration consultants were made free from undue influence from the KMP 
to whom the recommendations relate. 3 degrees consulting provided a formal declaration to the Chair of the Remuneration Committee in this 
regard. Further, the following arrangements were made to meet this requirement:

 • The remuneration consultants were engaged by and reported to the Remuneration Committee on behalf of the Board. The agreement for the 

provision of remuneration consulting services was executed by the Chair of the Remuneration Committee.

 • The advice containing the remuneration recommendations was provided by the remuneration consultants directly to the Chair of the 

Remuneration Committee.

The remuneration recommendations made by external advisors to the Remuneration Committee and the Board were used as an input to 
decision making only. The total fees paid to external advisors for remuneration recommendations included $39,900.00 (excluding GST) 
paid to 3 degrees consulting. 

In addition to providing remuneration recommendations, 3 degrees consulting provided advice on other aspects of the Company’s remuneration 
framework throughout the year, including the provision of market data, governance and stakeholder communications advice. 3 degrees 
consulting was paid $42,450.00 (excluding GST) for these additional services.

4.  REMUNERATION PRINCIPLES AND STRUCTURE

The objective of the remuneration framework is to ensure that reward for performance is competitive and appropriate for the results delivered. 
The remuneration framework aligns remuneration for Executives across the Group with achievement of strategic objectives and the creation of 
value for shareholders. The Group’s remuneration framework is structured to:

 • Encourage a strong focus on performance and support the delivery of positive returns to the Group’s shareholders;

 • Attract, retain and motivate appropriately qualified and experienced individuals who will contribute to the Group’s financial and operational 

performance;

 • Motivate Executives to deliver results with both short and long term horizons; and

 • Align Executive and shareholder interests through share ownership.

Overview of Executive remuneration components
Total fixed remuneration
TFR may be delivered as a combination of cash and prescribed non-financial benefits at the Executive’s discretion. Retirement benefits are 
provided via defined contributions to approved superannuation funds.

Executives are offered a competitive base pay that comprises the fixed cash component of pay and rewards inclusive of superannuation. External 
remuneration consultants from time to time provide analysis and advice to ensure that TFR is set to reflect the market for a comparable role. 

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT29

Short Term Incentive

STI component

Details

Eligibility

Opportunity

KPIs

All Executives were eligible to participate in the STI during the 2017 financial year.

The size of the STI opportunity available to each Executive is based on their accountabilities and the impact of their 
role on the Company. This is typically in the range of 15-50% of TRR.

If an Executive commences or ceases employment with the Company during the financial year, the Board will 
consider eligibility for a pro-rata share of their STI entitlement.

Executives will not be eligible for an STI payment if terminated due to misconduct, poor performance or, in general, 
if they resign.

The Remuneration Committee will annually approve the KPIs to link Executive STI and the level of payout if the KPI 
targets are met. This includes setting any maximum payout and minimum levels of performance. The Remuneration 
Committee is responsible, after the preparation of the financial statements each year (in respect of financial 
measures) and after a review of performance against non-financial measures by the CEO (and in the case of the 
CEO, by the Board following recommendation by the Remuneration Committee), for recommending to the Board 
the final STI payout for the previous financial year. The Board retains the discretion to vary the final STI payout if 
performance is considered to be deserving of either a greater or lesser amount.

The KPIs linked to STI comprise two tranches, and within each tranche are a series of objectives. To be eligible for 
access to STI, a minimum EBT performance gateway must be achieved of at least 90% of target EBT budget. No STI will 
be payable if the 90% EBT budget gateway is not met irrespective of whether the Tranche A and Tranche B performance 
indicators are met. Target EBT is approved by the Board at the commencement of the performance period.

Tranche A – Non-financial performance indicators

40% of the total target STI is available in Tranche A (non-financial performance indicators). If an Executive does not 
meet a minimum performance threshold in Tranche A, they are not eligible to participate in Tranche B. The non-financial 
performance indicators are designed to drive leadership performance and behaviours consistent with the role and 
expectations for each Executive. These include objectives relating to leadership and culture, project management and 
delivery, risk management outcomes, Net Promoter Score (NPS) outcomes and employee engagement scores.

Tranche B – Financial performance indicators

60% of the total target STI is available in Tranche B. The financial performance indicators for the 2017 financial year were:
 • NOI;
 • EBT; and
 • Active clients1

In the event of outperformance against the target financial and non-financial performance indicators, there is a 
potential additional outperformance bonus available of 20% on Tranche A and 33% on Tranche B. 

Payment

CEO: 50% in cash and the remaining 50%, subject to shareholder approval, deferred to be delivered in performance 
rights, shares or other security to vest 50% (or 25% of total STI entitlement) each year over two years.

Executives: 75% settled in cash, with 25% deferred to be delivered in performance rights, shares or other security to 
vest 50% (or 12.5% of total STI entitlement) each year over two years.

1  Active clients are the clients who have transacted at least once in the prior 12 months.

REMUNERATION REPORT30

REMUNERATION REPORT CONTINUED
For the year ended 31 March 2017

Long Term Incentive
LTI was available to KMP only in the 2017 financial year pursuant to the ESP as approved by shareholders at the 2016 AGM. Under the ESP, 
non-recourse loans are issued for the sole purpose of acquiring shares in the Company.

The ESP

LTI component

Details

Objective

Eligibility

The ESP is designed to link long-term KMP reward with the ongoing creation of shareholder value, with the allocation 
of equity awards which are subject to satisfaction of performance hurdles as set by the Board.

During the 2017 financial year the ESP was limited to KMP. Non-Executive Directors are not eligible to participate in 
the ESP.

Award value

During the 2017 financial year, LTI awards under the ESP were in the range of 15-30% of TRR.

Loan arrangements

The loan amount provided to each KMP is based on their LTI target amount (LTI percentage of TFR) multiplied by an 
externally determined ‘loan value’ which is calculated using an adjusted Black-Scholes option pricing valuation model.

The loan is ‘interest free’ in that there is no annual interest charge to the participant on the loan. However, the 
notional value of this interest is taken into account in the overall structure of the plan.

The KMP is obliged to pay a portion of the post-tax value of any dividends received during the loan term toward 
repayment of the loan amount.

To access shares under the ESP, KMP must repay their loan in full. Following the end of the relevant vesting period, 
assuming the earnings ‘gateway’ is achieved, the KMP can either repay the loan directly or sell some or all of their 
shares and apply the proceeds to repay the loan. Repayment of the loan must be received within two years in order 
for the KMP to access the shares.

The Board may, in its discretion, include one or more vesting conditions as a term of the loan which, if satisfied, will 
result in part forgiveness of the loan. The Board may exercise this discretion for current shares on foot under the ESP 
if NOI growth or EPS growth for the relevant performance period exceeds the target measure.

Allocation methodology, 
timing and performance 
period

The ESP was approved by shareholders at the 2016 AGM. For the 2017 financial year, each KMP was offered a triple 
grant of shares upfront, each tranche being equal to the KMP’s annual LTI target and with differing performance 
periods. A triple grant was issued as an incentive to focus on the key performance drivers of the Group’s strategy at 
that time, helping to deliver sustainable growth in shareholder value. The three issuances had performance periods 
of three, four and five years respectively.

Vesting condition

Shares under the ESP were issued in the 2017 financial year at a price equal to the five-day volume weighted average 
price (VWAP) for the period prior to issue, including the day of issue. A loan will be provided equal to the five-day 
VWAP multiplied by the total number of shares to be issued. 

The shares for each award are split into two tranches (Tranche A and Tranche B), each having a separate vesting 
condition of CAGR of constant currency NOI and CAGR of constant currency EPS over a specified performance 
period. The Board implemented a ‘gateway’ level of minimum acceptable growth in EPS performance below which 
no shares will vest which applies to both tranches. The gateway conditions for the 2017 financial year are that the 
Company must achieve a minimum level of performance of the threshold measure for EPS growth for the tranche 
with the corresponding performance period to be available for vesting.

The shares are subject to performance hurdles and ongoing employment. The performance hurdles to apply to each 
issuance will be determined by the Board at the time of issue.

Performance testing

Testing of the vesting conditions for each tranche will occur once the results for the relevant financial year in the last 
year of the performance period have been approved by the Board.

There is no retesting of the vesting conditions.

Trading restrictions

KMP must not transfer, encumber, hedge or otherwise deal with shares acquired under the ESP until the loan in 
respect of those shares has been paid in full or arrangements satisfactory to the Board are made for repayment of 
the loan in full from proceeds of sale of the shares.

Forfeiture conditions

If the performance-based vesting conditions are not met, then the shares will be forfeited, with the forfeited shares 
treated as full consideration for the repayment of the loan.

Control event

The Board has absolute discretion to determine that some or all of the unvested shares will vest if there is a takeover 
or scheme of arrangement of the Company or a proposed winding up of the Company.

Shareholder approval

Shareholder approval is required for the issue of shares to any Director.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT31

Implications of the CEO stepping down
Mr Kimber stepped down as Chief Executive Officer and Managing Director on 31 January 2017. 

As a result, the Board resolved that Mr Kimber will retain on foot:

 • ESP

–  433,218 ordinary shares in the ESP eligible to vest in accordance with Mr Kimber’s ESP Invitation Terms as approved by shareholders 
at the 2016 AGM and subject to the performance conditions set out in Mr Kimber’s ESP Invitation Terms and to Mr Kimber meeting his 
ongoing contractual requirements.

 • Legacy LTI Plan

–  80,229 performance rights eligible to vest in accordance with Mr Kimber’s Legacy LTI Plan Invitation and subject to the performance 

conditions set out in Mr Kimber’s Legacy LTI Plan Invitation and to Mr Kimber meeting his ongoing contractual requirements;

–  205,193 options, subject to Mr Kimber meeting his ongoing contractual requirements.

5.  LEGACY REMUNERATION PRACTICES

Legacy LTI Plan 
OFX’s LTI changed in the 2017 financial year from the Legacy LTI Plan to the ESP to align with market practice, while continuing to support the 
Group’s strategy. The Legacy LTI Plan is now a legacy plan. The Legacy LTI Plan issued performance rights, service rights and share options to 
Executives and KMP. The Legacy LTI Plan will continue to operate until all issuances on foot vest or lapse in accordance with relevant vesting 
conditions as determined by the Board.

The grants under the Legacy LTI Plan have the following vesting conditions:

Performance rights

Issuance date

EPS CAGR 

Retention rights tranche 11

Retention rights tranche 21

Retention rights tranche 3

FY15 performance rights

≥ 14%

≥ 14%

≥ 14%

≥ 17%

Issuance date

FY16 performance rights2

EPS CAGR 

≥ 17%

Vesting level (EBTDA CAGR)

100%

≥ 19%

≥ 19%

≥ 19%

≥ 22%

100%

≥ 22%

25-100%

14-19%

14-19%

14-19%

17-22%

Vesting level (NOI CAGR)

25-100%

17-22%

0%

<14%

<14%

<14%

<17%

0%

<17%

Performance
period

54 months

54 months

54 months

36 months

Performance
period

36 months

The performance period and performance targets of these tranches were modified during the year to align with Tranche 3.

1 
2  No KMP were issued these performance rights during the 2017 financial year.

Service rights
Service rights are not subject to performance conditions. Vesting is subject to meeting employment service requirements.

Share options
Share options are not subject to performance conditions. Vesting is subject to meeting employment service requirements and an exercise price.

IPO performance
31.2% of performance rights granted to Executives who were employed by the Company at the listing date (and others who were members 
of the Leadership Team at the time of the IPO) on IPO vested between threshold and target on 7 June 2016 based on 13.41% EBTDA over the 
performance period from October 2013 to March 2016.

REMUNERATION REPORT32

REMUNERATION REPORT CONTINUED
For the year ended 31 March 2017

6.  GROUP PERFORMANCE

As the Company only listed on 11 October 2013, it is not possible to present five years of financial Company performance data. The Group’s 
2014-2017 annual financial performance measures are listed below. The financial measures for the Group for the period 1 April 2013 to 
11 October 2013 are based on the results of OzForex Limited (formerly OzForex Pty Limited), as the Group’s financial results have been prepared 
as a continuation of the OzForex Limited consolidated group.

Performance metrics 

Net operating income1 

EBTDA

Underlying EBTDA

Active clients

Basic earnings per share2 

Underlying basic earnings per share3 

Dividend per share4

Closing share price

2014

$72.6m

$22.4m

$29.4m

120,500

6.84cps

8.92cps

2015

$90.1m

$34.5m

$34.5m

142,500

10.11cps

10.11cps

2016

2017

$103.9m

$105.1m

$33.1m

$36.1m

150,900

9.09cps

9.95cps

$27.8m

$27.8m

156,700

8.17cps

8.17cps

N/A

$0.05875

 $0.07184

$0.05900

$3.30 
($1.30 above
‘retail’ price)

$2.41

$2.02

$1.48

1  Net operating income, a non-IFRS measure, is the combination of ‘fee and trading income’ and “fee and commission expense’ and ‘interest income’.
2  For the calculation of EPS refer to Note 6 of the financial statements.
3  Underlying basic earnings per share is the basic earnings per share calculation utilising the underlying NPAT of the Group.
4  This represents dividends distributed in the period.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT33

7.  EXECUTIVE REMUNERATION DISCLOSURES

Short-term employment benefits

Post- 
employ- 
ment  
benefits 

Long-term 
benefits

Share-based payments

Cash
salary
and fees
$

Non-
monetary
benefits1
$

Cash
bonus
$

Year

Super-
annuation
$

Other2
$

Long
service
leave
$

Perform-
ance
rights
$

Share
loan
$

Options
$

Total
$

Current KMP

S Malcolm3

2017

105,064

2016

–

M Ledsham4

2017

330,448

A Smith5

C Pendleton-
Browne1

Former KMP

R Kimber6

M Loyez7

L Cox8

J Parker8

J Rohloff8

J Davidson9

S Griffin9

N Helm9

D Higgins9

2016

330,810

2017

320,538

2016

152,159

2017

330,692

2016

124,221

2017

400,397

2016

419,129

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

2017

96,025

197,132

–

23,492

–

54,293

–

43,134

–

82,859

–

2016

167,483

2017

–

2016

157,348

2017

2016

–

147,907

Total KMP remuneration

2017 1,583,164

2016 1,899,967

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

17,236

–

–

–

–

–

–

–

4,904

–

–

–

–

–

–

–

19,539

9,561

(214,724)

65,749

19,177

10,660

282,681

–

366

145,639

65,749

–

61,170

–

339

59,093

65,749

18,199

–

–

–

–

–

–

–

–

–

109,968

–

210,573

643,328

558,426

222,983

482,653

167,421

29,356

60,919

18,484 1,061,885

530,398

22,331

–

18,190

184,331

17,866

26,134

9,654

26,780

7,765

12,872

–

2,485

–

3,147

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

29

–

82

–

71,170

–

–

–

16,800

–

47,221

–

3,147

863

36,159

44,257

9,414

–

–

–

82

–

–

(37,181)

–

118,564

14,350

2,982

(88,981)

–

–

–

–

–

–

–

8,927

2,887

28,663

–

–

–

9,588

2,244

(87,547)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

42,587

551,076

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

298,222

210,004

–

42,806

–

104,743

–

83,303

–

99,431

–

214,398

–

197,825

–

72,192

714,729

117,554

10,266

19,364

258,166

18,484 2,721,727

17,236

162,821

118,716

19,829

348,354

–

42,587 2,609,510

1  Non-monetary benefits received by C Pendleton-Browne in the prior year related to relocation costs paid by the Company as part of him becoming an employee of the 

Group. C Pendleton-Browne commenced employment with the Group on 16 November 2015.

2  Other payments relate to amounts paid subject to separation arrangements following cessation of employment.
3  S Malcolm commenced employment with the Group on 1 February 2017.
4  M Ledsham’s remuneration includes a write-back of previously expensed share-based payments due to the revised probability of the retention rights (Tranches 1, 2 and 3) 

vesting which were issued under the Legacy LTI Plan.

5  A Smith commenced employment with the Group on 6 October 2015.
6  R Kimber ceased to be KMP and employee on 31 January 2017.
7  M Loyez ceased to be KMP and employee on 22 July 2016.
8  L Cox, J Parker and J Rohloff ceased being KMP on 31 May 2015.
9  J Davidson, S Griffin, N Helm and D Higgins resigned as KMP and employees during the 2016 financial year. 

REMUNERATION REPORT34

REMUNERATION REPORT CONTINUED
For the year ended 31 March 2017

Executive Share Plan (ESP)
Australian Accounting Standards require the shares be treated as options for accounting purposes due to the structure of the ESP. The 
shares are not subject to an exercise price, and the amounts receivable from participants in relation to these loans are not recognised in the 
consolidated financial statements. 

Grant date

14 June 2016

Vesting date

Expiry date

Fair value per 
options at  
grant date

Performance 
achieved

% vested

7 June 2019

6 June 2021

0.70

 To be determined 

14 June 2016

7 June 2020

6 June 2022

0.77

 To be determined 

14 June 2016

7 June 2021

6 June 2023

0.84

 To be determined 

–

–

–

Issuance

Share-based Loan 
(Tranche 1)

Share-based Loan 
(Tranche 2)

Share-based Loan 
(Tranche 3)

The number and value of notional options held by KMP under the ESP during the 2017 financial year are set out below.

Held at 
1 April 2016

Granted during 
the year

Exercised 
during the year

Lapsed
during
the year

Held at 
31 March 2017

Value of
options at 
grant date
$

Current KMP

M Ledsham

A Smith

C Pendleton-Browne

Former KMP

R Kimber

– 

– 

– 

– 

500,000 

500,000 

500,000 

1,955,895 

– 

– 

– 

– 

– 

– 

– 

500,000 

384,650 

500,000 

500,000 

384,650

384,650

1,522,677 

433,218 

1,498,228 

Loans to Executives under ESP
The value of non-recourse loans provided to the Executives under the ESP during the 2017 financial year are set out below. The value of the loan 
is calculated using the five-day VWAP for the period prior to issue, including the day of issue.

Held at
1 April 2016
$

Advances
during the
year
$

Loan
forgiveness
granted
during
the year
$

Repayments
during the
year
$

Held at
31 March 
2017
$

Interest
paid
 or payable
$

Interest not
charged
$

Highest 
indebtedness 
during
the year
$

–

–

–

–

1,065,000

1,065,000

1,065,000

4,166,056

–

–

–

–

(7,140)

1,057,860

(7,140)

1,057,860

(7,140)

1,057,860

(3,271,232)

894,824

–

–

–

–

48,896

48,896

48,896

1,065,000

1,065,000

1,065,000

160,908

4,166,056

Name

Current KMP

M Ledsham

A Smith

C Pendleton-Browne

Former KMP

R Kimber

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
35

Legacy LTI Plan 
Performance rights, service rights and options as vested and on foot as at 31 March 2017
Performance rights

On vesting, each performance right is convertible into one ordinary share of the Company. No exercise price is payable.

Service rights

Service rights are issued in certain circumstances as part of the initial employment arrangements for employees. The only vesting condition is ongoing 
employment at the vesting date. On vesting, each service right is convertible into one ordinary share of the Company. No exercise price is payable.

Share options

On vesting, each share option is convertible into one ordinary share of the Company. An exercise price of $2.49 is payable in order for the options 
to vest and must be exercised within 12 months of the vesting date. There were no share options issued during the year ended 31 March 2017.

Further information on share-based payments is set out in Note 23 of the Financial Report.

Fair value per right/
option at grant date
$

Issuance

Retention rights 
Tranche 11

Retention rights 
Tranche 21

Retention rights 
Tranche 3

Grant date

20 October 2014

Vesting date

7 June 2019

20 October 2014

7 June 2019

20 October 2014

7 June 2019

FY15 performance rights

26 June 2015

Service rights Executive A

16 October 2015

7 June 2018

7 June 2017

Service rights Executive B

20 November 2015

20 November 2018

Share options Tranche 1

Share options Tranche 2

1 June 2015

1 June 2015

30 June 2018

30 June 2019

1 

The performance period of these tranches was modified during the year to align with Tranche 3.

2.21

2.21

2.21

1.84

2.51

2.42

0.52

0.50

Performance 
achieved

 To be determined 

 To be determined 

 To be determined 

 To be determined 

 N/A

 N/A

 N/A

 N/A

% vested

–

–

–

–

–

–

–

–

The minimum valuation of shares yet to vest is $nil as they will be forfeited if vesting conditions are not met.

IPO performance rights issuance

Issuance

IPO rights

KMP shareholding

Current KMP

S Malcolm

M Ledsham

A Smith

C Pendleton-Browne

Former KMP

R Kimber1

M Loyez1

Grant date

11 October 2013

Vesting date

7 June 2016

Fair value per 
performance right 
at grant date
$

Performance 
achieved

1.83

 Partly 

% vested

31.2%

Held at
 1 April 2016

Exercise of share
 options or rights
 during the period

Other 
movements

Held at 
31 March 2017

 –  

 27,500 

 –  

 –  

 21,000 

 –  

 –  

 17,160 

 –  

(17,160)

 –  

 –  

 –  

 –  

 –  

 –  

 –  

 –  

 –  

 27,500 

 –  

 –  

 21,000 

 –  

1  R Kimber and M Loyez ceased being KMP prior to 31 March 2017. The balance above is reflective of the known balance at their resignation date.

There were no shares granted to KMP during the year that was not the result of grants relating to long term incentives vesting.

REMUNERATION REPORT36

REMUNERATION REPORT CONTINUED
For the year ended 31 March 2017

Movement in share-based payments during the year
The movement in the performance rights, service rights and share options during the year ended 31 March 2017 is outlined below:

Number
granted
during
the year

Number
vested
during
the year

Number
forfeited
during
the year

Held at
31 March
2017

Held at
1 April 2016

Value of
shares at
1 April
2016
$1

Value of
Shares
Granted
$

Value of
vested
shares
$1

Value of
shares
forfeited
$1

Value at
shares at 
31 March
2017
$1

Current KMP

M Ledsham

IPO rights

17,160

Retention rights

450,000 

FY15 performance 
rights

59,838 

A Smith

Service rights – 
Executive A

C Pendleton-
Browne

Service rights –
Executive B

Former KMP

R Kimber

92,829 

82,645 

FY15 performance 
rights

Share options 
Tranche 1

Share options 
Tranche 2

135,995 

200,000

200,000

– 

– 

– 

– 

– 

– 

–

–

17,160 

– 

– 

– 

– 

– 

– 

– 

– 

31,403

450,000 

994,500

59,838 

101,102

– 

92,829 

233,001

– 

82,645 

200,001

– 

(55,766) 

80,229 

250,201

–

–

(82,012)

117,988

104,000

(112,795)

87,205

100,000

–

–

–

–

–

–

–

–

31,403

–

–

–

–

–

–

–

–

–

–

–

994,500

101,102

–

233,001

–

200,001

(102,609)

147,592

(42,646)

61,354

(56,397)

43,603

1 

The value of shares reflects the fair value at the time of grant as determined under AASB2.

Fixed and at-risk remuneration
The percentage of remuneration received as fixed pay and at-risk pay during the year ended 31 March 2017 by KMP is outlined below:

Name

M Skander

M Ledsham1

A Smith

C Pendleton-Browne

Fixed
remuneration

100%

171%

62%

74%

At-risk – STI

At-risk – LTI

Other

Cash bonus

Rights

Options

Share loan

–

–

–

–

–

–

–

–

–

(102%)

26%

12%

–

–

–

–

–

31%

12%

14%

1  Mark Ledsham’s fixed remuneration is stated as 171% as a result of the revised probability of the retention rights (Tranches 1, 2 and 3) vesting which were issued under 

the Legacy LTI Plan which resulted in a write-back of previously expensed cost.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
37

8.  NON-EXECUTIVE DIRECTOR DISCLOSURE

Fee framework
The Board seeks to set fees for the Non-Executive Directors that reflect the demands which are made on, and the responsibilities of, the 
Directors, and at a level which will attract and retain directors of the highest quality.

The Non-Executive Director fees are based on the findings of a benchmarking exercise undertaken by KPMG prior to the listing which reviewed 
Board remuneration relative to peer and comparably sized companies.

Going forward, Non-Executive Directors’ fees will be reviewed from time to time, and they may seek the advice of external remuneration 
advisors for this purpose. There were no changes in fees during the year.

Fee pool
The maximum fee pool payable to be shared by all Non-Executive Directors is currently set at $1,000,000 per annum. To preserve 
independence, Non-Executive Directors do not receive any equity as part of their remuneration and do not receive any performance-related 
compensation. Non-Executive Directors receive superannuation contributions where required by Superannuation Guarantee legislation.

Fees applicable for 2017

Role

Chairperson fee

Base Director fee

Committee chair fee

Committee member fee

Statutory Non-Executive Director fees for the year ended 31 March 2017
Details of the fees paid to the Non-Executive Directors are outlined below:

Non-Executive Directors

S Sargent1

P Warne2

M Conrad

G Murdoch

D Snedden

Total Non-Executive Directors’ remuneration

1  Steven Sargent commenced as Non-Executive Director on 4 August 2016.
2  Peter Warne ceased as Non-Executive Director on 14 November 2016.

$

200,000

100,000

25,000

15,000

Total

Short-term 
employee 
benefits

Cash salary
and fees

Post-
employment 
benefits

Super-
annuation

118,850

11,198

130,048

–

131,334

211,217

127,854

127,854

114,155

114,155

118,721

119,254

610,914

572,480

–

12,175

19,177

12,146

12,146

10,845

10,845

11,279

11,329

57,643

53,497

–

143,509

230,394

140,000

140,000

125,000

125,000

130,000

130,583

668,557

625,977

Year

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

REMUNERATION REPORT38

REMUNERATION REPORT CONTINUED
For the year ended 31 March 2017

9.  NON-EXECUTIVE DIRECTOR SHAREHOLDINGS

Details of Non-Executive Directors’ and their affiliates’ shareholdings in the Company are set out below:

Non-Executive Directors

S Sargent

M Conrad

G Murdoch

D Snedden

Shares held at 
the beginning of 
the year

Shares held 
at the end of 
the year

Movement

–

–

100,000

50,000

145,000

95,000

39,000

–

100,000

100,000

–

–

50,000

100,000

50,000

61,000

39,000

–

100,000

100,000

245,000

145,000

100,000

39,000

Year

2017

2016

2017

2016

2017

2016

2017

2016

10.  SECURITIES TRADING POLICY

All Directors and employees are required to comply with the Group’s Securities Trading Policy in undertaking any trading in the Company’s 
shares and may not trade if they are in possession of any inside information. Directors and employees can only trade during the specified 
trading windows immediately following the release of the half year and full year results and the annual meeting. In addition, Directors and 
certain restricted employees may only trade during the trading windows with prior written clearance as set out in the Policy. The Policy prohibits 
employees who participate in any equity-based plan from entering into any transaction in relation to unvested securities which would have the 
effect of limiting the economic risk of an unvested security.

11.  OUTLOOK

The Group will continue to review and adjust its reward mechanisms annually, as required, to ensure that its long-term growth aspirations are met.

This Report is made in accordance with a resolution of the Directors. 

On behalf of the Board

Steven Sargent 
Chairman 

23 May 2017

John Alexander Malcolm 
Chief Executive Officer and Managing Director

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTF I N A N C I A L   R E P O R T

39

FINANCIAL REPORT

Auditor’s Independence Declaration 

Financial Statements 

Consolidated Statement of Comprehensive Income 

Consolidated Statement of Financial Position 

Consolidated Statement of Changes in Equity 

Consolidated Statement of Cash Flows 

 Notes to the financial statements 

About this report 

Segment information 

Results for the year 

Financial assets and liabilities 

Other assets and liabilities 

Capital structure 

Other items 

Directors’ Declaration 

Independent auditor’s report to the  
members of OFX Group Limited 

Shareholder information 

Corporate Information 

40

41

41

42

43

44

45

45

46

48

52

58

61

62

67

68

73

75

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
40

AUDITOR’S INDEPENDENCE DECLARATION

Auditor’s Independence Declaration

As lead auditor for the audit of OFX Group Limited for the year ended 31 March 2017, I declare that to
the best of my knowledge and belief, there have been:

(a)

no contraventions of the auditor independence requirements of the Corporations Act 2001 in
relation to the audit; and

Auditor’s Independence Declaration
(b)

no contraventions of any applicable code of professional conduct in relation to the audit.
As lead auditor for the audit of OFX Group Limited for the year ended 31 March 2017, I declare that to
This declaration is in respect of OFX Group Limited and the entities it controlled during the period.
the best of my knowledge and belief, there have been:

(a)

no contraventions of the auditor independence requirements of the Corporations Act 2001 in
relation to the audit; and

(b)

no contraventions of any applicable code of professional conduct in relation to the audit.

This declaration is in respect of OFX Group Limited and the entities it controlled during the period.

CPG Cooper
Partner
PricewaterhouseCoopers

Sydney
23 May 2017

CPG Cooper
Partner
PricewaterhouseCoopers

Sydney
23 May 2017

PricewaterhouseCoopers, ABN 52 780 433 757
One International Towers Sydney, Watermans Quay, Barangaroo, GPO BOX 2650, SYDNEY NSW 2000
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation.

PricewaterhouseCoopers, ABN 52 780 433 757
One International Towers Sydney, Watermans Quay, Barangaroo, GPO BOX 2650, SYDNEY NSW 2000
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTFINANCIAL STATEMENTS 
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
For the year ended 31 March 2017

Fee and trading income

Fee and commission expense

Net income

Interest and similar other income 

Net operating income

Employment expenses

Occupancy expenses

Promotional expenses

Other operating expenses

Total operating expenses

Net profit before income tax

Income tax expense

Net profit attributable to ordinary shareholders

Other comprehensive income

Other comprehensive income that may be reclassified to profit and loss

Exchange differences on translation of foreign operations net of hedging

Total comprehensive income attributable to ordinary shareholders 

Earnings per share attributable to ordinary shareholders:

Basic

Diluted

41

2016
$’000

111,246

(8,995)

102,251

1,662

103,913

(38,979)

(3,855)

(15,306)

(13,980)

(72,120)

31,793

(9,979)

21,814

(33)

21,781

Cents

9.09

8.99

Notes

2

2

2

3

3

3

4

6

6

2017
$’000

114,063

(10,117)

103,946

1,169

105,115

(42,772)

(5,416)

(16,303)

(16,637)

(81,128)

23,987

(4,391)

19,596

(65)

19,531

Cents

8.17

8.05

The above Consolidated Statement of Comprehensive Income should be read in conjunction with the accompanying notes.

FINANCIAL STATEMENTS42

FINANCIAL STATEMENTS 
CONSOLIDATED STATEMENT OF FINANCIAL POSITION
As at 31 March 2017 

Assets

Cash and cash equivalents

Deposits due from financial institutions 

Derivative financial assets

Prepayments

Prepaid current income tax

Other receivables

Property, plant and equipment

Intangible assets

Deferred income tax assets

Total assets 

Liabilities

Client liabilities

Derivative financial liabilities

Other creditors and accruals 

Employee provisions

Deferred income tax liabilities

Total liabilities

Net assets

Equity

Ordinary share capital

Retained earnings

Foreign currency translation reserve

Share-based payments reserve

Total equity attributable to shareholders

Notes

2017 
$’000

2016
$’000

7

7

9

8

13

14

5

7

9

15

16

5

19

148,459

142,088

10,114

14,154

2,402

2,238

1,163

5,473

5,456

219

20,802

26,977

2,216

1,945

986

6,512

2,760

1,310

189,678

205,596

115,924

7,351

7,047

1,763

120

132,205

57,473

24,360

31,636

213

1,264

57,473

124,827

20,297

4,754

2,467

22

152,367

53,229

24,360

26,293

278

2,298

53,229

The above Consolidated Statement of Financial Position should be read in conjunction with the accompanying notes.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTFINANCIAL STATEMENTS 
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
For the year ended 31 March 2017

Balance at 1 April 2015

Net profit

Other comprehensive income

Total comprehensive income

Transactions with shareholders in their 
capacity as shareholders:

  Dividends paid

 Expenses related to share based payments 

Balance at 31 March 2016

Net profit

Other comprehensive income

Total comprehensive income

Transactions with shareholders in their 
capacity as shareholders:

 Dividends paid 

  Expenses related to share based payments 

Notes

20

23

20

23

Ordinary
share
capital 
$’000

24,360

–

–

–

–

–

–

24,360

– 

– 

– 

–

–

–

Balance at 31 March 2017

24,360

Foreign
currency
translation
reserve
$’000

311

–

(33)

(33)

–

–

–

278

– 

(65)

(65)

–

–

–

213

Share-based
payments
reserve
$’000

1,239

–

–

– 

–

1,059

1,059

2,298

– 

– 

– 

–

(1,034)

(1,034)

1,264

Retained
earnings 
$’000

21,721

21,814

–

21,814

(17,242)

–

(17,242)

26,293

19,596

– 

19,596

(14,253)

–

(14,253)

31,636

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes.

43

Total
equity
$’000

47,631

21,814

(33) 

21,781

(17,242)

1,059

(16,183)

53,229

19,596

(65) 

19,531

(14,253)

(1,034)

(15,287)

57,473

FINANCIAL STATEMENTS 
 
 
44

FINANCIAL STATEMENTS 
CONSOLIDATED STATEMENT OF CASH FLOWS 
For the year ended 31 March 2017

Cash flows from operating activities

Cash inflows from clients

Cash outflows to clients, suppliers and employees

Interest received

Income tax paid

Net cash flows from operating activities

Cash flows from investing activities

Payments for property, plant and equipment 

Payments for intangible assets

Cash deposited with financial institutions

Net cash flows from investing activities

Cash flows from financing activities

Dividends paid

Net cash flows from financing activities

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Exchange (losses)/gains on cash and cash equivalents

Cash and cash equivalents at the end of the year

Notes

2017
$’000

2016
$’000

19,368,113

19,596,083

(19,352,460)

(19,569,976)

12

20

1,169

(3,495)

13,327

(821)

(4,601)

10,688

5,266

(14,253)

(14,253)

4,340

142,088

2,031

1,662

(11,994)

15,775

(6,490)

(2,927)

(15,602)

(25,019)

(17,242)

(17,242)

(26,486)

168,804

(230)

7

148,459

142,088

The above Consolidated Statement of Cash Flows should be read in conjunction with the accompanying notes.

Cash flow for the year ended 31 March 2017

Net cash flows from operating activities

Net cash flows from 
investing activities

Net cash flows from 
financing activities

$27.75M

-$3.49M

+$0.19M

-$8.90M

$13.33M

-$2.22M

+$10.69M

EBTDA

Tax payments

Client 
liabilities

Other Balance 
Sheet 
accounts and 
reserves

FX 
revaluation

Net cash flow 
after 
operating 
activities

Capital 
expenditure

Deposits 
received from 
financial 
institutions

-$14.25M

Dividends 
paid

Net increase 
in cash 
and cash 
equivalents

Cash 
revaluation

Increase in 
cash and 
cash 
equivalents

-$5.42M

+$2.03M

$6.37M

$4.34M

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
A B O U T   T H I S   R E P O R T

45

NOTES TO THE FINANCIAL STATEMENTS
ABOUT THIS REPORT
For the year ended 31 March 2017

ABOUT THIS REPORT
OFX Group Limited (the Company) is a company limited by shares, incorporated and domiciled in Australia. Its shares are publicly traded on the 
Australian Securities Exchange. This financial report presents the consolidated performance, position and cash flows of OFX Group Limited and 
its subsidiaries (the Group). The Group is for-profit for the purpose of preparing the financial statements. The accounting policies explained in this 
report are consistent for all the periods presented unless otherwise stated. The Directors have the power to amend and reissue the financial report.

The financial report is a general purpose financial report which:

 • Is prepared in accordance with Australian Accounting Standards and Interpretations issued by the Australian Accounting Standards Board 
and the Corporations Act 2001. Consequently, this financial report has also been prepared in accordance with and complies with IFRS as 
issued by the IASB.

 • Has been prepared under the historical cost convention except for derivatives and share-based payments which are measured at fair value.

 • Presents reclassified comparative information where required for consistency with the current year’s presentation.

 • Is presented in Australian dollars with all values rounded to the nearest thousand dollars in accordance with ASIC Legislative Instrument 

2016/191 unless otherwise indicated.

No new Accounting Standards or amendments to Accounting Standards became effective in the current year and had a material impact on the 
Group. Refer to Note 29 for further details.

Critical estimates and judgements
Preparing the financial report requires judgement in applying the accounting policies and calculating certain critical accounting estimates. 
The Group’s critical accounting estimates and significant judgements are:

 • Fair value of financial instruments (Note 10). 

 • Share-based payments (Note 23).

BASIS OF CONSOLIDATION

The consolidated financial report comprises the assets and liabilities of all subsidiaries of OFX Group Limited (the Group) as at 31 March 2017 
and the results of all subsidiaries for the year then ended. A list of controlled entities at year end is contained in Note 22.

Subsidiaries are all those entities over which the Group has the power to direct the relevant activities, exposure to significant variable returns 
and the ability to utilise power to affect the Group’s own returns. The determination of control is based on current facts and circumstances and 
is continuously assessed. 

Intercompany transactions, balances and unrealised gains on transactions between group companies are eliminated. Unrealised losses are also 
eliminated unless the transaction provides evidence of the impairment of the asset transferred. 

Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group.

Investments in subsidiaries are accounted for at cost in the separate financial statements of OFX Group Limited in accordance with AASB 127 
Separate Financial Statements.

FUNCTIONAL AND PRESENTATION CURRENCY 

Foreign operations are measured in the Group’s financial statements using the currency of the primary economic environment in which the 
foreign operation operates (the functional currency). The functional currencies of overseas subsidiaries are listed in Note 22.

The Group’s financial statements are presented in Australian dollars, which is OFX Group Limited’s functional and presentation currency.

GST

Revenues, expenses and fixed assets are recognised net of the associated GST, unless the GST is not recoverable from the relevant taxation authority.

Receivables and creditors are presented including GST. The net GST recoverable from, or payable to, each taxation authority is presented in 
other receivables or other payables.

Cash flows are presented including GST. The GST components of the cash flows arising from investing or financing activities which are 
recoverable from, or payable to the taxation authority, are presented as operating cash flows. 

46

NOTES TO THE FINANCIAL STATEMENTS 
SEGMENT INFORMATION
For the year ended 31 March 2017

NOTE 1.  SEGMENT INFORMATION
The operating segments presented below reflect how senior management and the board of directors (the chief operating decision makers) 
allocate resources to the segments and review their performance. The chief operating decision makers examine the performance both from 
a product and geographic perspective and have identified five reportable segments. 

The two products are international payment services and international payment solutions:

 • International payment services are monitored by geographic region (based on client location) and provide bank to bank currency transfers 

servicing businesses and consumers.

 • International payment solutions are monitored globally and provide strategic partners with a package which includes: OFX Technology 

platform; client service; compliance sophistication; banking relationships; and payments capabilities.

Segment fee and trading income – 2017 v 2016 ($’000)

2017
2016

International payment services

3%

$114,063

$111,246

3%

$61,920

$60,099

-5%

14%

$19,838

$20,897

$19,968

$17,574

17%

$2,486

$2,119

-7%

$9,851

$10,557

ANZ

Europe

North America

Asia

International 
payment solutions

Total

Segment EBITDA – 2017 v 2016 ($’000)

2017
2016

International payment services

-30%

$18,670

$13,108

$31,488

-16%

$26,583

-26%

$5,936

$7,982

435%

$3,876

$725

-82%

$105

$584

1%

$3,558

$3,527

ANZ

Europe

North America

Asia

International 
payment solutions

Total

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT 
N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
S E G M E N T   I N F O R M AT I O N

47

Group EBITDA

Depreciation and amortisation

Interest and similar income

Net profit before income tax

Income tax expense

Net profit 

2017

Segment assets

Intergroup eliminations

Deferred tax assets

Total assets

Segment liabilities

Intergroup eliminations

Deferred tax liabilities

Total liabilities

2016

Segment assets

Intergroup eliminations

Deferred tax assets

Total assets

Segment liabilities

Intergroup eliminations

Deferred tax liabilities

Total liabilities

2017
$’000

26,583

(3,765)

1,169

23,987

(4,391)

19,596

2016
$’000

31,488

(1,357)

1,662

31,793

(9,979)

21,814

 International
payment
solutions
$’000

 Consolidated
$’000

–

–

–

–

–

–

–

–

197,695

(8,236)

219

189,678

(140,321)

8,236

(120)

(132,205)

210,317

(6,031)

1,310

205,596

(158,376)

6,031

(22)

(152,367)

International payment services

Australia & 
New Zealand
$’000

Europe
$’000

North
America
$’000

133,185

(1,934)

21,915

(6,302)

30,823

–

Asia
$’000

11,772

–

(91,454)

(19,277)

3

–

(24,197)

5,559

(5,393)

2,674

155,138

–

18,379

(5,554)

29,344

–

7,456

(477)

(117,742)

(15,507)

(23,636)

(1,491)

814

–

5,217

–

48

NOTES TO THE FINANCIAL STATEMENTS 
RESULTS FOR THE YEAR
For the year ended 31 March 2017

NOTE 2.  REVENUE

FEE AND TRADING INCOME 

Fee and trading income consists of the foreign currency transaction margins, fees charged on low-value transactions and changes in exchange 
rates between the time when a client rate is agreed and a subsequent hedge transaction is entered into by the Group.

Fee and trading income is presented inclusive of realised and unrealised income earned from the sale of foreign currency contracts to clients.

FEE AND COMMISSION EXPENSE

Fee and commission expenses are transactional banking fees and commissions paid to strategic and referral partners.

INTEREST INCOME

Interest income is recognised using the effective interest rate method, which spreads fees and costs associated with an interest bearing 
receivable across its life.

Realised margin and fees on foreign exchange contracts

Unrealised gains/(losses) on foreign exchange contracts

Retranslation of foreign exchange assets and liabilities

Fee and trading income

Fee and commission expense

Net income

Interest and similar income

Net operating income

2017
$’000

2016
$’000

112,279

104,628

(79)

1,863

114,063

(10,117)

103,946

1,169

105,115

6,376

242

111,246

(8,995)

102,251

1,662

103,913

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
R E S U LT S   F O R   T H E   Y E A R

49

NOTE 3.  EXPENSES
Refer to Note 23 for details of the Group’s share-based payments and Note 16 for details of the employee provisions.

Employment expenses

Salaries and related costs including commissions 1

Employee short term incentives 

Share-based payments

Defined contribution plan

Total employee compensation expense

Other employment expenses (on-costs, recruitment and staff training)

Total employment expenses

Occupancy expenses

Operating lease rentals

Depreciation: Furniture, fittings and leasehold

Other occupancy expenses

Total occupancy expenses

Other operating expenses

Professional fees

Information technology

Depreciation and amortisation

Communication 

Compliance 

Insurance 

Travel 

Bad and doubtful debts 

Non-recoverable GST

Other expenses

Total other operating expenses

1  Comparative information has been restated to conform with presentation in the current year.

2017
$’000

2016
$’000

(38,144)

(31,535)

(35)

229

(2,250)

(40,200)

(2,572)

(42,772)

(2,988)

(1,325)

(1,103)

(5,416)

(2,403)

(4,794)

(2,440)

(701)

(2,158)

(841)

(1,058)

(484)

(285)

(1,473)

(16,637)

(1,058)

(1,059)

(1,769)

(35,421)

(3,558)

(38,979)

(2,606)

(613)

(636)

(3,855)

(3,942)

(2,172)

(744)

(682)

(1,824)

(844)

(999)

(1,091)

(446)

(1,236)

(13,980)

50

NOTES TO THE FINANCIAL STATEMENTS 
RESULTS FOR THE YEAR CONTINUED
For the year ended 31 March 2017

NOTE 4.  INCOME TAXES
Income tax expense is the tax payable on the current period’s taxable income adjusted for changes in deferred income tax. Changes in deferred 
tax assets and liabilities are due to temporary timing differences and to unused tax losses.

Current income tax is based on tax laws enacted or substantively enacted in each jurisdiction of the Group’s operations at the end of the 
reporting period. If required, provisions are established for the amounts expected to be paid to the tax authorities.

Deferred income tax is provided in full, using the liability method at the tax rates expected to apply when the assets are recovered or the 
liabilities are settled. Deferred tax assets and liabilities arise on temporary differences between the tax base of assets and liabilities and their 
carrying amounts. In addition, deferred tax assets may be recognised due to unused tax losses. Amounts are only recognised to the extent it is 
probable future taxable amounts will be available to use those temporary differences or tax losses. 

Deferred tax assets and liabilities are offset when: 

•  There is a legally enforceable right to offset current tax assets and liabilities; and 

•  The deferred tax balances relate to the same taxation authority. 

Current tax assets and liabilities are offset when: 

•  There is a legally enforceable right to offset; and 

•  There is an intention to settle on a net basis.

Current and deferred taxes attributable to amounts recognised directly in equity are also recognised directly in equity. 

TAX CONSOLIDATION

The tax consolidation legislation was adopted by the Group as of 15 October 2013. As a consequence, OzForex Limited and its wholly-owned 
Australian controlled entities are taxed as a single entity. The Group has a tax year ending on 30 September.

OFFSHORE BANKING UNIT

OzForex Limited, a subsidiary of OFX Group Limited, was declared an Offshore Banking Unit (OBU) on 10 October 2015. In accordance with 
Australian income tax legislation, assessable offshore banking (OB) income derived by the OBU is taxable at a concessional rate of 10%. 
OB income includes revenue earned on foreign exchange transactions with offshore counterparties, excluding those with any AUD component. 

(A)  INCOME TAX EXPENSE 

Current tax expense 1

Adjustments to current tax of prior years1, 2

Total current tax expense

Deferred income tax expense

Total income tax expense

(B)  RECONCILIATION OF INCOME TAX EXPENSE TO PRIMA FACIE TAX PAYABLE

Net profit before income tax 

Prima facie income tax expense at 30% (2016: 30%)

  Decrease in tax expense as a result of operating as an OBU in the current period2

  Decrease in tax expense as a result of operating as an OBU in a prior period2

Research and Development tax credits

Other items

Total income tax expense

2017
$’000

3,782

(580)

3,202

1,189

4,391

2017
$’000

23,987 

7,196

(1,060)

(580)

(817)

(348)

4,391

2016
$’000

7,363

–

7,363

2,616

9,979

2016
$’000

31,793 

9,538

–

–

–

441

9,979

1  Comparative information has been restated to conform with presentation in the current year.
2  The prior period tax adjustment reflected in the current year relates to OBU transactions within the period from 10 October 2015 to 31 March 2016. The current period tax 

adjustment relates to OBU transactions within the period from 1 April 2016 to 31 March 2017.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORT 
 
N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
R E S U LT S   F O R   T H E   Y E A R

51

2017
$’000

2016
$’000

1,181

1,043

1,575

1,739

(2,005)

(2,004)

219

(120)

99

1,310

(22)

1,288

NOTE 5.  DEFERRED INCOME TAX ASSETS/(LIABILITIES)

Deferred income tax assets

The balance comprises temporary differences attributable to:

Provisions and accrued expenses

IPO expenditure deemed capital for taxation

Financial instruments

Total deferred income tax assets

Deferred income tax liabilities

Net deferred income tax assets

NOTE 6.  EARNINGS PER SHARE

EARNINGS PER SHARE 

Basic earnings per share shows the profit attributable to each ordinary share. It is calculated as the net profit attributable to ordinary 
shareholders divided by the weighted average number of ordinary shares in each year.

Diluted earnings per share shows the profit attributable to each ordinary share if all the dilutive potential ordinary shares had been ordinary shares. 

There are no discontinued operations of the Group.

(a) Earnings per share

Basic

Diluted

(b) Earnings

Net profit attributable to ordinary shareholders used to calculate basic and diluted earnings per share

(c) Weighted average number of shares 

2017
Cents

8.17

8.03

$’000

19,596

2016
Cents

9.09

8.98

$’000

21,814

Number

Number

Weighted average number of ordinary shares used to calculate basic earnings per share

240,000,000

240,000,000

Dilutive potential ordinary shares

Weighted average number of ordinary shares used as the denominator in calculating diluted  
earnings per share

3,465,211

2,735,382

243,927,237

242,735,382

 
 
 
52

NOTES TO THE FINANCIAL STATEMENTS 
FINANCIAL ASSETS AND LIABILITIES
For the year ended 31 March 2017

NOTE 7.   CASH AND CASH EQUIVALENTS, CLIENT LIABILITIES, AND DEPOSITS DUE FROM 

FINANCIAL INSTITUTIONS

Cash and cash equivalents includes cash on hand, deposits held at short call with financial institutions with an original maturity of less than 
three months and cash held for subsequent settlement of client liabilities.

Cash held for subsequent settlement of client liabilities represent transactions in progress where amounts have been received but the 
corresponding payment has not yet occurred. They are unsecured and short term in nature, and are recognised initially at their fair value. 
Client  liabilities are subsequently measured at amortised cost using the effective interest method.

Cash assets and client liabilities are intrinsically linked. When a client makes a request to transfer funds internationally, the Group agrees the 
foreign exchange rate at which those funds will be delivered to the client in their chosen currency and the client transfers money to the Group. 
During such time until funds are settled with the client, the Group is exposed to the risks and rewards of those cash assets. Consequently, the 
Group recognises those cash assets on its Consolidated Statement of Financial Position and a corresponding liability to remit that cash to clients.

Deposits due from financial institutions are primarily short-term deposits with an original maturity of greater than three months, but less 
than 12 months and are accounted for at the gross value of the outstanding balance and held at amortised cost.

Cash and cash equivalents

Deposits due from financial institutions

Total cash

Cash held for subsequent settlement of client liabilities

Net cash held 1

1 

Includes $21,413,469 (2016: $14,612,000) which is held as collateral by counterparties for over the counter derivative transactions.

2017
$’000

148,459

10,114

158,573

2016
$’000

142,088

20,802

162,890

(115,924)

(124,827)

42,649

38,063

42,649 net cash held

NET CASH POSITION ($’000)
Cash held for payment of client liabilities
Other cash held
Term deposits

2017

2016

115,924 

 32,535 

10,114

38,063 net cash held

124,827

17,261

20,802

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
F I N A N C I A L   A S S E T S   A N D   L I A B I L I T I E S

53

NOTE 8.  OTHER RECEIVABLES (CURRENT ASSETS)
Other receivables includes GST receivables and other debtors. Other debtors includes rental deposits and interest receivable. All receivables are 
recognised at amortised cost, less any impairment. Interest is recognised in the Consolidated Statement of Comprehensive Income using the 
effective interest method.

GST receivables

Other debtors

Other receivables 

2017
$’000

474

689

1,163

2016
$’000

384

602

986

NOTE 9.  DERIVATIVE FINANCIAL INSTRUMENTS AT FAIR VALUE THROUGH PROFIT AND LOSS
Derivative instruments entered into by the Group include foreign exchange forward contracts. They are principally used to offset foreign 
currency contracts with clients and as hedges over the Group’s net investment in foreign operations.

Derivatives are initially and subsequently recognised at fair value. Movements in the carrying amounts of derivatives are recognised in net fee 
and trading income within the Consolidated Statement of Comprehensive Income.

Value of forward contracts – assets

Value of forward contracts – liabilities

Net financial instruments at fair value

2017
$’000

14,154

(7,351)

6,803

2016
$’000

26,977

(20,297)

6,680

NOTE 10.  FAIR VALUES OF FINANCIAL ASSETS AND LIABILITIES
A financial instrument’s categorisation within the valuation hierarchy is based on the lowest level input that is significant to the fair value 
measurement:

Level

Instruments

Valuation process

Level 1 – Traded in active markets and  
fair value is based on recent unadjusted  
quoted prices.

Cash and cash equivalents, amounts due 
from financial institutions, client liabilities, 
creditors and receivables. 

Over the counter derivatives.

These instruments are held at amortised 
cost. Fair values are considered to equate to 
their carrying amounts as they are short term 
in nature. 

Foreign currency forward contract 
valuations are based on observable spot 
exchange rates and the yield curves of the 
respective currencies.

None – the Group does not hold any of  
these instruments.

Not applicable.

Level 2 – Not actively traded and fair value 
is based on valuation techniques which 
maximise the use of observable  
market prices.

Level 3 – Not actively traded and fair value 
is based on at least one input which is not 
observable in the market due to illiquidity  
or complexity.

All derivative financial instruments held by the Group at fair value are categorised within Level 2.

54

NOTES TO THE FINANCIAL STATEMENTS 
FINANCIAL ASSETS AND LIABILITIES CONTINUED
For the year ended 31 March 2017

NOTE 11.  FINANCIAL RISK MANAGEMENT

RISK MANAGEMENT

The Group is exposed to the following risks, and manages them in the following ways:

Type of risk

How the risk is managed

Market risk – Market risk is comprised of both foreign currency risk 
and interest rate risk. 

Foreign exchange rate risk arises from exposure to changes in 
foreign exchange rates between the time of agreeing rates with 
a client and either a corresponding hedge being taken out with a 
counterparty or an international payment settlement. Settlement 
typically occurs between 12 and 24 hours after the deal is entered or 
up to 12 months later for forward contracts with clients.

The Group is also exposed to the interest rate risk embedded in 
forward contracts offered to its clients to lock in exchange rates 
up to 24 months in advance.

To manage the movement in foreign exchange rates, the Group 
aggregates transactions and nets out buy transactions against 
sell transactions.

The Group then enters into forward foreign exchange hedging contracts 
with counterparty banks once exposure to a single currency reaches or 
exceeds a defined thresholds. 

The forward book is managed daily and maintained within thresholds 
prescribed by board approved policy.

Interest rate risk – Exposure to non-traded interest rate risk results 
from cash and term deposits held in different currencies. 

Settlement of client liabilities between 12 and 24 hours of receipt of 
client cash results in low exposure to non-traded interest rate risk.

Credit risk – The risk that creditors (financial institutions and clients) will 
not make payments on their related receivables, when they fall due.

The Group typically does not pay out client deals until associated funds 
have been received.

In exceptional circumstances, senior management have the discretion 
to authorise same day payments, which can result in funds being paid 
prior to clearance of customer funds. These transactions would only 
be approved for clients with a low risk of default and are pro-actively 
monitored to ensure timely settlement.

For forward deals part payments are required to be made by 
clients. Active monitoring of client balances ensures that adequate 
collateral is held.

The Group sets credit limits and obtains collateral as security (where 
appropriate).

Liquidity risk – The risk that the Group is unable to meet the 
obligations of its financial liabilities when they are due. 

Regular forecasts of the Group’s liquidity requirements. Surplus cash is 
maintained in highly liquid instruments.

Continuous review of currency requirements in operating jurisdictions. 
Active maintenance of cash balances in currencies and geographical 
locations necessary to fund these requirements.

Risk is managed on a globally consolidated basis for the Group. Risks in subsidiaries are subject to the same risk acceptance policies as the 
parent entity.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
F I N A N C I A L   A S S E T S   A N D   L I A B I L I T I E S

55

MARKET RISK 

The main component of the Group’s market risk is exposure to foreign exchange fluctuations.

The Group’s sensitivity to foreign exchange fluctuations by major currency held on the Consolidated Statement of Financial Position is shown below.

Movement in exchange rate (basis points)

+/-500

+/-500

+/-500

+/-500

31 March 2017

31 March 20161

CAD

EUR

GBP

NZD

SGD

USD

Other

Total 

Sensitivity
of profit
before tax
$’000

Sensitivity
of equity
after tax
$’000

Sensitivity
of profit
before tax
$’000

Sensitivity
of equity
after tax
$’000

–

24

83

(1)

2

(58)

15

65

3

36

32

4

(3)

(113)

79

38

(5)

(6)

(37)

(3)

2

50

29

30

2

5

(49)

8

(2)

(30)

40

(26)

1  Comparative information has been restated to conform with presentation in the current year. In the prior year the sensitivity was performed using 1,000 basis points. 

500 basis points is a more reasonable measure in the current environment.

INTEREST RATE RISK

The Group’s sensitivity to movements in interest rates is as follows. 

Movement in interest rates (basis points)

+/-50

+/-50

+/-50

+/-50

31 March 2017

31 March 2016

AUD

CAD

EUR

GBP

NZD

SGD

USD

Other

Total

Sensitivity
of profit
before tax
$’000

356

33

42

60

55

6

141

100

793

Sensitivity
of equity
after tax
$’000

252

25

32

43

39

4

91

77

563

Sensitivity
of profit
before tax
$’000

Sensitivity
of equity
after tax
$’000

368

33

31

53

143

9

129

48

814

261

25

24

38

102

6

84

36

576

56

NOTES TO THE FINANCIAL STATEMENTS 
FINANCIAL ASSETS AND LIABILITIES CONTINUED
For the year ended 31 March 2017

NOTE 11.  FINANCIAL RISK MANAGEMENT CONTINUED

CREDIT RISK

Maximum exposure to credit risk and credit quality of financial assets
The amounts shown represent the maximum credit risk of the Group’s assets. In all cases this is equal to the carrying value of the assets.

The Group uses internal credit ratings to manage the credit quality of its financial assets held with clients. The Group’s financial assets held with 
financial institutions are investment grade (between Aaa-Baa3). There are no balances that are past due or impaired as at 31 March 2017 (2016: Nil).

Cash and cash equivalents

Deposits due from financial institutions 

Derivative assets – with financial institutions

Derivative assets – with clients

Other receivables

Total gross credit risk

Credit risk exposure 

Rating

Investment grade

Investment grade

Investment grade

Unrated1

Unrated

2017
$’000

148,459

10,114

7,251

6,903

1,163

2016
$’000

142,088

20,802

8,063

18,914

986

173,890

190,853

2017
$’000

2016
$’000

Financial Institutions

Investment grade

$165,824

Customers
Other receivables

Unrated

$6,903

$1,163

Financial Institutions

Investment grade

$170,953

Customers
Other receivables

Unrated

$18,914

$986

Credit risk exposure by geography

2017
$’000

2016
$’000

ANZ

Asia

Europe

North America

Other

$91,667

$16,553

$28,562

$37,033

$75

ANZ
Asia
Europe
North America2
Other2

$117,531
$13,552
$23,164
$36,577
$29

1  Unrated balances relate to amounts due from entities that are not graded by a public ratings agency.
2  Comparative information has been restated to conform to presentation in the current year.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
F I N A N C I A L   A S S E T S   A N D   L I A B I L I T I E S

57

LIQUIDITY RISK

Maturity profile of obligations
The table below summarises the maturity profile of the Group’s financial liabilities as at 31 March 2017 based on contractual undiscounted 
repayment cash flows. Derivatives are included in the less than three months column at their fair value, as they are frequently settled in 
the short term. Liquidity risk on these items is not managed on the basis of contractual maturity, since they are not held for settlement 
according to such maturity and will frequently be settled in the short term at fair value. Derivatives designated in a hedging relationship are 
included according to their contractual maturity.

On demand
$’000

3 months
or less
$’000

3 to 12
months
$’000

1 to 5
years
$’000

Over 5
years
$’000

2016

Other liabilities 1

Derivative financial instruments

Inflows

(Outflows)

Total

2017

(1,210)

(127,163)

–

(315)

–

–

876,846

360,641

(874,488)

(356,425)

(1,210)

(124,805)

4,216

1,323

(1,217)

(209)

Other liabilities 1

(1,534)

(118,541)

–

(349)

Derivative financial instruments

Inflows

(Outflows)

Total

–

–

802,641

352,402

(791,098)

(357,000)

(1,534)

(106,998)

(4,598)

6,344

(6,488)

(493)

1 

Excludes items that are not financial instruments and non-contractual accruals and provisions.

NOTE 12.  CASH FLOW INFORMATION

–

–

–

–

–

–

–

–

Total 
$’000

(128,688)

1,238,810

(1,232,130)

(122,008)

(120,424)

1,161,387

(1,154,586)

(113,623)

Reconciliation of profit from ordinary activities after income tax to net cash flows from operating activities

Profit from ordinary activities after income tax

Adjustments to profit from ordinary activities

  Depreciation and amortisation

Share-based payments expense

Foreign exchange revaluation

Fair value changes on financial assets and liabilities at fair value through profit or loss

  Movement in foreign currency translation reserve

Changes in assets and liabilities

  Decrease/(increase) in debtors and prepayments 

  Decrease in deferred tax assets

(Decrease)/increase in client liabilities

(Decrease)/increase in accrued charges and creditors

(Decrease)/increase in deferred tax liabilities

(Decrease)/increase in employee provisions

  Decrease/(increase) in tax provision

Net cash flows from operating activities

2017
$’000

2016
$’000

19,596

21,814

3,765

(1,034)

(2,031)

(123)

(65)

(363)

1,091 

(8,903)

2,293

98 

(704)

(293)

13,327

1,357

1,059

229

(6,713)

(33)

(119)

2,609

236

492

7

(532)

(4,631)

15,775

 
 
 
 
 
 
 
 
 
 
 
58

NOTES TO THE FINANCIAL STATEMENTS 
OTHER ASSETS AND LIABILITIES
For the year ended 31 March 2017

NOTE 13.  PROPERTY, PLANT AND EQUIPMENT
Property, plant and equipment is measured at cost less accumulated depreciation and impairment losses. 

Assets are depreciated on a straight-line basis over their estimated useful lives, as follows:

Asset class

Furniture and fittings

Leasehold improvements

Computer equipment

Year ended 31 March 2016

Cost

Less accumulated depreciation

Net carrying amount

Movement

Balance at 31 March 2015

Additions

Depreciation 

Balance at 31 March 2016 

Year ended 31 March 2017

Cost

Less accumulated depreciation

Net carrying amount

Movement

Balance at 31 March 2016

Additions

Depreciation 

Balance at 31 March 2017

Useful life

5 to 10 years

Up to 5 years

3 years

Total
$’000

10,088

(3,576)

6,512

1,014

6,490

(992) 

6,512

10,910

(5,437)

5,473

6,512

821

(1,860)

5,473

Furniture,
fittings and
leasehold
improvements
$’000

Computer
equipment 
$’000

7,319

(1,738)

5,581

529

5,665

(613)

5,581

7,459

(3,063)

4,396

5,581

140

(1,325)

4,396

2,769

(1,838)

931

485

825

(379)

931

3,451

(2,374)

1,077

931

681

(535)

1,077

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
O T H E R   A S S E T S   A N D   L I A B I L I T I E S

59

NOTE 14.  INTANGIBLE ASSETS 
Costs directly incurred in acquiring and developing certain software are capitalised and amortised over the estimated useful life, typically three 
years. Costs incurred on software maintenance are expensed as incurred.

Year ended 31 March 2016

Cost

Less accumulated depreciation

Net carrying amount

Movement

Balance at 31 March 2015

Additions

Amortisation 

Balance at 31 March 2016

Year ended 31 March 2017

Cost

Less accumulated depreciation

Net carrying amount

Movement

Balance at 31 March 2016

Additions

Amortisation 

Balance at 31 March 2017

NOTE 15.  OTHER LIABILITIES (CURRENT LIABILITIES)

Accrued charges and sundry liabilities

Trade creditors

Other liabilities

Total other liabilities

Website
 and mobile
application
$’000

Software
$’000

Total
$’000

2,519

(212)

2,307

–

2,519

(212)

2,307

5,908

(1,748)

4,160

2,307

3,389

(1,536)

4,160

1,116

(663)

453

198

408

(153)

453

2,328

(1,032)

1,296

453

1,212

(369)

1,296

2017
$’000

4,430

1,130

1,487

7,047

3,635

(875)

2,760

198

2,927

(365)

2,760

8,236

(2,780)

5,456

2,760

4,601

(1,905)

5,456

2016
$’000

3,382

51

1,321

4,754

 
 
60

NOTES TO THE FINANCIAL STATEMENTS 
OTHER ASSETS AND LIABILITIES CONTINUED
For the year ended 31 March 2017

NOTE 16.  EMPLOYEE PROVISIONS
The Group has two employee short term incentive plans which are accrued as a liability and expensed over the annual service period until 
they are paid:

 • The short term incentive plan for Executives and selected employees which is based on annual Key Performance Indicators (KPIs) and 

comprises 15 per cent to 50 per cent of their Total Reward Remuneration (TRR).

 • The staff profit share scheme for all other staff which is based on the Group’s earnings before tax growth and the individual 

employee’s performance. 

When the long service leave is not expected to be settled within 12 months of year end, the liabilities are measured as the present value of 
expected future payments using the projected unit credit method. 

Carrying amount at beginning of the period

Additional provisions made

Release of provisions

Carrying amount at the end of the period

Annual
leave
$’000

1,175

2,226

(1,973)

1,428

Employee
short term
incentives
$’000

964

1,048

(2,012)

–

Long
service
leave
$’000

328

135

(128)

335

Total
$’000

2,467

2,361

(3,065)

1,763

All employee provisions are current liabilities apart from $229,000 (2016: $293,000) of long service leave which is non-current.

NOTE 17.  OPERATING LEASE COMMITMENTS 
The Group leases offices under non-cancellable operating leases expiring within one to seven years. The leases have various escalation and 
extension clauses. The Group has no other commitments.

Within one year

Between one and five years

After more than five years

Total operating lease commitments

2017
$’000

2,754

7,665

1,407

11,826

2016
$’000

2,479

8,129

2,739

13,347

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
C A P I TA L   S T R U C T U R E

61

NOTES TO THE FINANCIAL STATEMENTS 
CAPITAL STRUCTURE
For the year ended 31 March 2017

NOTE 18.  CAPITAL MANAGEMENT
The Group’s capital management strategy is to maximise shareholder value by optimising the level and use of capital, defined as share capital 
plus reserves. The Group’s capital management objectives are to: 

 • Support the Group’s business and operational requirements.

 • Meet externally imposed capital requirements.

 • Safeguard the Group’s ability to continue as a going concern. 

The Group has continued to meet its internal and externally imposed capital requirements this year and no breaches have occurred. 

NOTE 19.  ORDINARY SHARE CAPITAL
Ordinary shares are classified as equity and measured based on the proceeds from issuing the shares less the directly attributable incremental 
costs, net of tax. 

There are 240,000,000 fully paid ordinary shares (2016: 240,000,000). Ordinary shares entitle the holder to vote and to receive dividends and 
the proceeds of the company if it is liquidated in proportion to the number of shares held.

There are 1,933,218 (2016: nil) restricted ordinary shares issued to KMP in connection with the ESL Plan. Refer to Note 23 for further information.

NOTE 20.  DIVIDENDS 
Dividends are recognised as a liability and a reduction to retained earnings when declared. All dividends recognised in the year were fully 
franked (2016: all).

Final dividend from the preceding year $0.03100 (2016: $0.03584) per share

Interim dividend $0.02800 (2016: $0.03600) per share

Dividend withholding tax

Total dividends recognised and paid

2017
$’000

(7,440)

(6,720)

(93)

2016
$’000

(8,602)

(8,640)

–

(14,253)

(17,242)

On 22 May 2017, the Board determined a dividend of $0.029 per share ($6,960,187) as the final dividend for 2017. This dividend was determined 
after 31 March 2017 and so is not reflected in this financial report. As the Company is a holding company with no trading profits, this dividend 
will be funded through the profits of the subsidiaries.

Ex-dividend date

Record date

Payment date

Franked dividends

8 June 2017

9 June 2017

23 June 2017

2017
$’000

2016
$’000

Franking credits available for subsequent financial years based on a tax rate of 30% (2016: 30%)

6,972

8,122

The above amounts represent the balance of the franking account as at the end of the financial period, adjusted for the franking credits that 
will arise from paying the current tax liability, but before taking account of the final declared dividend for 2017.

NOTE 21.  EVENTS OCCURRING AFTER BALANCE SHEET DATE
Other than the dividends presented in Note 20, there were no other material post balance sheet events occurring after the reporting date 
requiring disclosure in these financial statements. 

62

NOTES TO THE FINANCIAL STATEMENTS 
OTHER ITEMS
For the year ended 31 March 2017

NOTE 22.  RELATED PARTY INFORMATION

SUBSIDIARIES

The following entities are wholly owned subsidiaries of the Group and all have a 31 March year end:

Entity

CanadianForex Limited

OzForex (HK) Limited

OzForex Limited

OFX Australia Pty Limited

OFX Group Pty Limited

OFX (SNG) PTE. Limited

NZForex Limited 

UKForex Limited 

USForex Incorporated

Country of Incorporation

Functional currency

Canada

Hong Kong

Australia

Australia

Australia

Singapore

New Zealand

United Kingdom

United States

CAD

HKD

AUD

AUD

AUD

SGD

NZD

GBP

USD

NOTE 23.  SHARE-BASED PAYMENTS
The Group has two employee share-based payment plans, the Executive Share Plan (ESP) and the Legacy LTI plan, which are both equity-
settled. The nature of the issuances under the plans are listed below:

Issuance

Share loan

Description

Executives are provided with an interest free, non-recourse loan from the Group for the sole purpose of acquiring 
shares in the Company. Employees may not deal with the shares while the loan remains outstanding and any 
dividends paid on the shares are applied (on an after-tax basis) towards repaying the loan. Employees are entitled to 
exercise the voting rights attached to the shares from the date of allocation. If the Executive leaves the Group within 
the vesting period the shares allocated are returned to the Group, subject to discretion retained by the Directors. 
Vesting of the loan is subject to performance hurdles.

Performance rights

Performance rights are issued to reward employees, including Executives, based on the Group’s performance. 
The performance rights vest based on performance hurdles as set by the Board at the time of issuance. Performance 
rights are granted for no cost and are settled in shares on a one-for-one basis.

Service rights

Share options

Service rights are issued to employees at the discretion of the Board. The service rights vesting condition is ongoing 
employment at the vesting date. There are no performance hurdles. Service rights are granted for no cost and are 
settled in shares on a one-for-one basis.

Share options are issued at the discretion of the Board. Share options vesting condition is ongoing employment at 
the vesting date. There are no performance hurdles. Share options are subject to an exercise price and are settled in 
shares on a one-for-one basis.

For details on the vesting conditions of share issuances, refer to page 34 and 35 in the Remuneration Report.

ESP – Share loan

Legacy LTI Plan – Performance rights

Legacy LTI Plan – Service rights

Legacy LTI Plan – Share options

Total share-based payment expense

1  Comparative period information has been changed to conform with current year presentation.

2017
$

258,167

(888,290)

382,638

18,484

20161
$

–

774,752

241,963

42,587

(229,001)

1,059,302

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
O T H E R   I T E M S

63

ACCOUNTING FOR SHARE-BASED PAYMENTS

The fair value determined at the grant date of the award is recognised as a share-based payment expense in the income statement with an 
offsetting increase in equity over the relevant performance period. The expense recognised is reduced to take account of the expense attributable to 
participating employees who do not remain in the employment of the Group throughout the vesting period, or if less awards vest than anticipated.

ESP

The ESP has been established to incentivise Executives to generate shareholder wealth. Detailed remuneration disclosures are provided in the 
Remuneration Report section of the Directors’ Report. 

The Board has implemented a gateway level of minimum performance for the ESP below which no benefit accrues, being a Board determined 
EPS CAGR on a constant currency basis over a three, four and five-year period. Calculated from the 31 March preceding the grant date. The 
gateway for the unvested plans is 15% for the 2016 award. This gateway is the minimum level of acceptable performance for any of the ESP 
shares to vest. 

Where the gateway EPS level of performance is met, there is a target measure for two performance hurdles, NOI CAGR on a constant currency 
basis (with a 50% weighting) and EPS CAGR on a constant currency basis (with a 50% weighting). The Board has discretion to forgive part of the 
loan repayment. 

Shares issued/allocated under the ESP are accounted for as options and as such the amounts receivable from employees in relation to these 
loans are not recognised in the financial statements. Settlement of share loans upon vesting are recognised as contributed equity.

The options are externally measured at fair value at the date of grant using the Black-Scholes option pricing model. This valuation model 
generates possible future share prices based on similar assumptions that underpin relevant option pricing models to calculate the fair value (as 
at grant date) of options granted.

Executives have two years from the vesting date to repay the loan and therefore exercise the options.

The assumptions underlying the options’ valuations issued during the year are outlined in the table below.

Performance 
period (years)

3

4

5

Vesting date

7 June 2019

7 June 2020

7 June 2021

LEGACY LTI PLAN

Grant date 
share price

Fair value
per options 
at grant date

Dividend yield

Risk free 
interest rate

Share price
volatility

$2.13

$2.13

$2.13

$0.70

$0.77

$0.84

3.00%

3.00%

3.00%

1.80%

1.87%

1.94%

35%

35%

35%

Performance rights
The performance rights issued under the Legacy LTI plan during the year have performance conditions listed below.

There were no cancellations during 2017.

Issuance date

14 Jun 16

EPS CAGR 
Gateway

≥ 15%

Vesting Level (NOI CAGR)

100%

≥ 26%

25%-100%

15%-26%

0%

< 15%

Performance
Period (Years)

Performance
Period end date

3

31 March 2019

The fair value of the performance rights issued during the year was determined using an option pricing model with the following inputs:

Grant date

14 Jun 16

Vesting date

7 June 19

Grant date 
share price

Fair value 

Volatility

Dividend yield

Risk free rate

$2.13

$1.94

35.0%

3.0%

1.8%

Modifications were made to certain performance rights during the year. Refer to page 31 in the Remuneration Report for further information.

Service rights
Service rights issued in the 2017 financial year relate to a one-off allocation as part of the initial employment arrangements of an employee. 
The only vesting condition is ongoing employment at the vesting date. The service rights had a fair value of $1.67 at grant date using the VWAP 
for the five days prior and including grant date.

Share options
There were no share options issued during the year ended 31 March 2017.

64

NOTES TO THE FINANCIAL STATEMENTS 
OTHER ITEMS CONTINUED
For the year ended 31 March 2017

NOTE 23.  SHARE-BASED PAYMENTS CONTINUED

SHARE-BASED PAYMENTS OUTSTANDING 

Balance at start 
of the year

Granted during 
the year

Exercised during
the year

Forfeited during 
the year

Balance at 
end of the year

Legacy LTI Plan – Performance rights

Legacy LTI Plan – Service rights

Legacy LTI Plan – Share options1

ESP – Share loan

2,135,396

372,356

400,000

273,767

130,700

–

–

3,455,895

(124,642)

(244,169)

–

–

(736,519)

(18,063)

(194,807)

1,548,002

240,824

205,193

(1,522,677)

1,933,218

1 

The weighted average exercise price is $2.49. The weighted average remaining contractual life is 1.67 years.

NOTE 24.  KEY MANAGEMENT PERSONNEL
In accordance with the requirements of AASB 124 Related Party Disclosures, the KMP include Non-Executive Directors and members of 
the Group Executive Team who have authority and responsibility for planning, directing and controlling the activities of OFX Group Limited. 
A summary of KMP compensation is set out in the table below.

KEY MANAGEMENT PERSONNEL REMUNERATION

Remuneration

Short-term employee benefits

Post-employment benefits

Termination payments

Long-term employee benefits

Share-based payments

Total remuneration paid to key management personnel

Detailed remuneration disclosures of individual KMP are provided in the Remuneration Report.

2017
$

2016
$

2,194,078

2,489,683

175,197

714,729

10,266

296,014

172,213

162,821

19,829

390,941

3,390,284

3,235,487

SHARE HOLDINGS 

The total number of shares in the Company held during the year by the Directors and other key management personnel, including their personal 
related parties, are set out below.

Number of options and rights for fully paid ordinary shares

Number of fully paid ordinary shares

Number of restricted ordinary shares

OUTSTANDING LOANS

The total loan amount outstanding from KMP in relation to the ESP is $4,068,404.

2017
Number

2016
Number

970,734

1,238,467

572,500

582,500

1,933,218

–

OTHER TRANSACTIONS WITH KMP 

All transactions with KMP are made on normal commercial terms and conditions and in the ordinary course of business. There were no 
transactions during the financial year nor balances owing to or from KMP as at 31 March 2017.

In the normal course of business, the Group occasionally enters into transactions with various entities that have Directors in common with the 
Group. Transactions with these entities are made on commercial arm’s length terms and conditions. The relevant Directors do not participate in 
any decisions regarding these transactions.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTN O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S
O T H E R   I T E M S

65

2017
$

2016
$

364,353

135,318

55,960

–

555,631

303,847

148,006

–

29,675

481,528

32,992

32,992

33,480

33,480

2017
$’000

25,624

25,624

1,264

24,360

25,624

14,253

14,253

Cents

5.94

5.84

2016
$’000

26,658

26,6581

2,298

24,360

26,6581

17,242

17,242

Cents

7.18

7.10

NOTE 25.  REMUNERATION OF AUDITORS

(a)  PwC Australia

Audit and review of financial statements

Taxation services

Other professional fees

Due diligence services

Total remuneration of PwC Australia

(b)  Non-PwC auditors

Audit and review of financial reports

Total remuneration of non-PwC auditors

NOTE 26.  PARENT ENTITY FINANCIAL INFORMATION
Dividends are recognised as income when the Company becomes entitled to the dividend.

The ultimate parent entity is OFX Group Limited.

Summary financial information

Statement of Financial Position 

Investment in subsidiaries

Total assets

Share-based payments reserve

Ordinary share capital

Total equity

Profit or loss for the year (intercompany dividends received) 

Total comprehensive income

Earnings per share attributable to ordinary shareholders:

Basic earnings per share

Diluted earnings per share

1  Comparative information has been restated to conform to presentation in the current year.

66

NOTES TO THE FINANCIAL STATEMENTS 
OTHER ITEMS CONTINUED
For the year ended 31 March 2017

NOTE 27.  OTHER ACCOUNTING POLICIES

NEW ACCOUNTING STANDARDS

No new Accounting Standards or amendments to Accounting Standards became effective in the current year and had a material impact on the Group.

AMENDMENTS TO ACCOUNTING STANDARDS AND INTERPRETATIONS THAT ARE NOT YET EFFECTIVE

The following standards, amendments to standards and interpretations are relevant to current operations. They are available for early adoption 
but have not been applied by the Group in this financial report.

The effects of the following standards are expected to be material:

Reference

AASB 16 
Leases

Description

AASB 16 sets out the principles for leases for both lessees and lessors. For lessees, 
the distinction between operating and finance leases has been removed and so 
almost all leases will be brought on balance sheet.

Accordingly, from 1 April 2018, commitments for operating leases disclosed in Note 19 
will be recognised on the Consolidated Statement of Financial Position.

Based on a preliminary analysis, the effects of the following standards are not expected to be material:

Application
of Standard

Application
by Group

1 April 2019

1 April 2019

Reference

Description

AASB 15  
Revenue from 
Contracts with 
Customers

AASB 15 is based on the principle that revenue is recognised when control transfers to 
a client – so the principle of control replaces the existing principle of risks and rewards.

Application
of Standard

Application
by Group

1 April 2018

1 April 2018

AASB 9  
Financial Instruments

AASB 9 will replace AASB 139 Financial Instruments and primarily changes the 
accounting for: 

1 April 2018

1 April 2018

 • Classification and measurement: Determined based on the business model for 

holding, and the cash flows of, financial assets. Financial assets can only be held 
at amortised cost if there is a business model to collect the contractual cash flows 
of the asset and those cash flows represent payments which are solely principal 
and interest. All other financial assets are measured at fair value. 

 • Hedge accounting: More closely aligned with financial risk management, and may 

be applied to a greater variety of hedging instruments and risks. 

 • Impairment of financial assets: Expected credit losses are recognised, taking into 
account the weighted probability of forward-looking information, which includes 
macro-economic factors. 

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTDIRECTORS’ DECLARATION

D I R E C T O R S ’   D E C L A R AT I O N

67

In the Directors’ opinion:

(a) the financial statements and notes for the year ended 31 March 2017 are in accordance with the Corporations Act 2001, including;

(i)  complying with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting requirement, and

(ii)   giving a true and fair view of the consolidated entity’s financial position as at 31 March 2017 and of its performance for the financial year 

ended on that date, and

(b) there are reasonable grounds to believe that OFX Group Limited will be able to pay its debts as and when they become due and payable, and

(c)  Note 1(i) confirms that the financial statements also comply with International Financial Reporting Standards as issued by the International 
Accounting Standards Board.

The Directors have been given the declarations by the Chief Executive Officer and Chief Financial Officer function required by section 295A of 
the Corporations Act 2001.

This declaration is made in accordance with a resolution of the Directors. 

On behalf of the Board:

Steven Sargent 
Chairman

John (Skander) Malcolm 
Chief Executive Officer and Managing Director

23 May 2017

 
 
 
68

INDEPENDENT AUDITOR’S REPORT
To the members of OFX Group Limited

Independent auditor’s report 
To the shareholders of OFX Group Limited

Independent auditor’s report 
To the shareholders of OFX Group Limited

Report on the audit of the financial report  

Our opinion 

Report on the audit of the financial report  

In our opinion: 
The accompanying financial report of OFX Group Limited and its controlled entities (together, the 
Group) is in accordance with the Corporations Act 2001, including: 

Our opinion 
a)
In our opinion: 
The accompanying financial report of OFX Group Limited and its controlled entities (together, the 
Group) is in accordance with the Corporations Act 2001, including: 

giving a true and fair view of the Group’s financial position as at 31 March 2017 and of its 
financial performance for the year then ended; and   

complying with Australian Accounting Standards and the Corporations Regulations 2001. 

b)

a)

b)

•

•

•

•

giving a true and fair view of the Group’s financial position as at 31 March 2017 and of its 
financial performance for the year then ended; and   

What we have audited
The financial report comprises: 

complying with Australian Accounting Standards and the Corporations Regulations 2001. 

•

the consolidated statement of financial position as at 31 March 2017;

What we have audited
The financial report comprises: 

•

the consolidated statement of comprehensive income for the year then ended; 

the consolidated statement of changes in equity for the year then ended; 

•
the consolidated statement of financial position as at 31 March 2017;
•
the consolidated statement of cash flows for the year then ended;  
the consolidated statement of comprehensive income for the year then ended; 
•
the consolidated statement of changes in equity for the year then ended; 

the notes to the consolidated financial statements, which include a summary of significant 
accounting policies; and  

the consolidated statement of cash flows for the year then ended;  
•

the directors’ declaration. 

the notes to the consolidated financial statements, which include a summary of significant 
accounting policies; and  

•
Basis for opinion 
•
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. 

the directors’ declaration. 

Basis for opinion 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion. 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. 
Independence

Independence

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion. 

We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical 
Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant 
to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities 
in accordance with the Code. 

We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical 
Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant 
to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities 
in accordance with the Code. 

PricewaterhouseCoopers, ABN 52 780 433 757 
One International Towers Sydney, Watermans Quay, Barangaroo  NSW  2000, 
GPO BOX 2650 Sydney NSW 2001
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au 

PricewaterhouseCoopers, ABN 52 780 433 757 
Liability limited by a scheme approved under Professional Standards Legislation.
One International Towers Sydney, Watermans Quay, Barangaroo  NSW  2000, 
GPO BOX 2650 Sydney NSW 2001
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation.

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTI N D E P E N D E N T 
A U D I T O R ’ S   R E P O R T

69

Our audit approach  

An audit is designed to provide reasonable assurance about whether the financial report is free from 
material misstatement. Misstatements may arise due to fraud or error. They are considered material if 
individually or in aggregate, they could reasonably be expected to influence the economic decisions of 
users taken on the basis of the financial report. 

We tailored the scope of our audit to ensure that we performed enough work to be able to give an 
opinion on the financial report as a whole, taking into account the geographic and management 
structure of the Group, its accounting processes and controls and the industry in which it operates.  

The Group comprises multiple legal entities globally including OzForex Limited, NZForex Limited, 
UKForex Limited, USForex Incorporated, CanadianForex Limited and OzForex (HK) Limited. Most of 
the Group’s accounting systems are centralised in the head office located in Sydney, where our audit 
was predominately carried out. We ensured that the audit team included the appropriate skills and 
competencies needed for the audit.  This included tax specialists and experts in the valuation of 
derivative financial instruments. 

Materiality

Audit scope

Key audit matters

• Our audit focused on where the 
directors made subjective 
judgements; for example, 
significant accounting estimates 
involving assumptions and 
inherently uncertain future 
events. 

• Our overall approach considered 
each legal entity’s contribution
to Group financial report 
balances. 

• Additional audit procedures 
were performed over the 
consolidation process.

• Amongst other relevant topics, 
we communicated the following 
key audit matters to the Audit 
and Committee:
- Recognition of fee and 

trading income

- Existence of cash and cash 

equivalents
- Client liabilities 
- Valuation of derivatives
-

Taxation

• These are further described in 

the Key audit matters section of 
our report. 

• For the purposes of our audit we 

used as overall Group 
materiality of $1.19 million, 
which represents approximately
5% of the Group’s profit before 
tax.

• We applied this threshold, 
together with qualitative 
considerations, to determine the 
scope of our audit and the 
nature, timing and extent of our 
audit procedures and to 
evaluate the effect of 
misstatements on the financial 
report as a whole.

• We chose Group profit before 

tax because, in our view, it is the
key financial statement metric 
used in assessing the 
performance of the Group and is 
not as volatile as other profit 
and loss measures.  We selected 
5% based on professional 
judgement, noting it is within 
the range of commonly accepted 
thresholds.

70

INDEPENDENT AUDITOR’S REPORT CONTINUED
To the members of OFX Group Limited

Key audit matters 
Key audit matters are those matters that, in our professional judgement, were of most significance in 
our audit of the financial report for the current period.  The key audit matters were addressed in the 
context of our audit of the financial report as a whole, and in forming our opinion thereon, and we do 
not provide a separate opinion on these matters.  

Key audit matter

How our audit addressed the key audit matter

Recognition of fee and trading income
Fee and trading income consists of the margin 
generated from foreign currency spreads, fees 
charged on low-value transactions and 
changes in exchange rates between the time 
when a client rate is agreed and a subsequent 
hedge transaction is entered by the Group. Fee 
and trading income is presented inclusive of 
realised and unrealised income earned from 
sale of foreign currency contracts to 
customers. 

This was a key audit matter because it
represents the most significant revenue 
element in the consolidated statement of 
comprehensive income. 

See note 2 of the financial report for further 
information.

Existence of cash and cash equivalents
Cash and cash equivalents include cash on 
hand, deposits held at short call with financial 
institutions with an original maturity of less 
than 3 months, and cash held for subsequent 
settlement of client liabilities. 
As at 31 March 2017, approximately 73% of
this balance represented cash held for 
subsequent settlement of client liabilities 
where cash from clients had been received but
corresponding cash payments to nominated 
accounts had not yet occurred. 
This was a key audit matter due to the size of 
the cash balance which represents over 70% of 
the Group’s total assets and the inherent 
importance of cash to a business involved in 
money transfer.

See note 7 of the financial report for further 
information.

Client liabilities
The customer liabilities balance consists of 
cash receipts received from customers in 
relation to foreign exchange transactions, 
which await settlement. There are amounts
within the balance that have been static for an 
extended period of time  and they comprise
part payments awaiting full payment prior to 
remittance and/or unidentified clients.

Our audit procedures included, among others, evaluating the 
design and performing tests over the operating effectiveness of 
relevant key revenue controls, including reconciliation controls 
between the transaction recording system, general ledger and 
bank statements.  
In addition, we have:

o

o

o

o

o

Performed data analytic techniques over fee and trading 
income and recalculated a sample of transactions using 
independently obtained foreign exchange rates; 
Compared individual transactions recognised throughout 
the financial year to underlying deal tickets and bank 
statements on a sample basis; 
Tested material reconciling items in cash account 
reconciliations at 31 March 2017; 
Performed cut off testing over fee and trading income 
recognised during and after the reporting period by 
comparing individual transactions to underlying deal 
tickets and bank statements from each period on a sample 
basis; 
Examined supporting documentation for a sample of 
manual journals related to fee and trading income.

Our testing of the cash and cash equivalents balance included 
an assessment of the design and tests of the operating 
effectiveness of key reconciliation controls between the 
transaction recording system, bank statements and the general 
ledger.
In relation to the balance as at 31 March 2017, we:
o Obtained confirmations directly from banks of the 

outstanding balances as at the year-end date for 103 of 169 
bank accounts and performed alternative procedures such 
as obtaining bank statements over the remainder;
Compared the cash amounts recognised to the 
independently obtained confirmations and/or bank 
statements;
Tested all bank reconciliations and investigated material 
reconciling items;
Compared the foreign exchange rates used for the 
translation of foreign-currency denominated cash 
accounts at year-end to independently sourced exchange 
rates.

o

o

o

Our testing of client liabilities included an assessment of the 
design and testing of the operating effectiveness of key 
reconciliation controls between the transaction recording 
system, bank statements and the general ledger. 

In addition, we:

o

Checked a sample of customer liabilities to individual deal 
tickets and cash receipts; 

OFX GROUP LIMITEDANNUAL REPORT 2017DIRECTORS’ REPORT AND FINANCIAL REPORTI N D E P E N D E N T 
A U D I T O R ’ S   R E P O R T

71

Key audit matter

How our audit addressed the key audit matter

o

o

o

Considered the post year-end settlement rates of the total 
balance between 1 April 2017 and 30 April 2017;  
Assessed the customer complaints log to identify 
significant matters raised concerning client liabilities; 
Performed scanning analytics on the breakdown of 
customer liabilities at 31 March 2017 to consider the age 
profile of unallocated customer liabilities. 

In relation to the valuations as at 31 March 2017, we:

o

o

Checked whether the valuation methodology applied by 
the Group was consistent with the prior year; 
Compared the valuations of all derivative instruments held 
at balance date to our own independently derived 
valuations. This involved sourcing independent inputs 
from market data providers.  

Our procedures over taxation related balances included 
evaluating the analysis conducted by the Group for judgements 
made in respect of the ultimate amounts expected to be paid to 
tax authorities. This was made in the context of our 
understanding of the business, engaging tax specialists where 
necessary, and assessing the appropriateness of the tax 
provisions under Australian Accounting Standards.

In relation to the OBU transactions, we involved our tax
specialists to consider the Group’s OBU arrangements and
tested the classification of OBU and non-OBU transactions on 
a sample basis against guidance provided in tax legislation.

In relation to R&D Credits we have involved our tax specialists 
to review and assess the projects that are eligible for 
concessional treatment.

This was a key audit matter due to the size of
client liabilities  which represents 88% of the 
Group’s total liabilities and the inherent 
uncertainties associated with the static 
transactions.

See note 7 of the financial report for further 
information.

Valuation of derivatives
Derivative instruments entered into by the 
Group include spot and forward foreign 
exchange transactions in the foreign exchange 
markets. 
This was a key audit matter due to the 
inherent judgment and estimation involved in 
the valuation of these derivatives. 

See notes 9, 10 and 11 of the financial report
for further information.

Taxation
The Group is liable for tax in a number of 
jurisdictions, and in some cases, the final tax 
treatment is uncertain until resolved with the 
relevant tax authority. Consequently, the 
Group has made judgements about the 
incidence and quantum of tax exposures and 
liabilities which are subject to the future 
outcome of assessments by relevant tax 
authorities and potentially associated legal 
processes.

In addition, the OzForex Limited, a subsidiary 
of OFX Group Limited, was declared an 
Offshore Banking Unit (OBU) meaning 
assessable offshore banking impact was 
subject to a concessional tax rate of 10%. The 
subsidiary is also eligible for Research and 
Development tax credits (R&D Credits) on 
eligible expenditure which further reduces the 
tax expense. Adjustments were made during 
the financial year to estimate the amount of 
these concessional credits, however because 
the relevant tax claims are filed in arrears, the 
exact amount of the claims are not known with 
certainty.

See note 4 of the financial report for further 
information.

Other information 

The directors are responsible for the other information. The other information comprises What we do, 
Our Services, Our Opportunities & Focus, Our People, Financial Highlights, the Chairman’s Letter, the 
CEO’s Letter, Executive Team, the Director’s Report, Shareholder Information and Corporate 
Information included in the Group’s annual report for the year ended 31 March 2017 but does not 
include the financial report and our auditor’s report thereon. 

Our opinion on the financial report does not cover the other information and accordingly we do not 
express any form of assurance conclusion thereon.  

  
72

D I R E C T O R S ’   R E P O R T 
A N D   F I N A N C I A L   R E P O R T

INDEPENDENT AUDITOR’S REPORT CONTINUED
To the members of OFX Group Limited

In connection with our audit of the financial report, our responsibility is to read the other information 
identified above and, in doing so, consider whether the other information is materially inconsistent 
with the financial report or our knowledge obtained in the audit, or otherwise appears to be materially 
misstated. 

If, based on the work we have performed, we conclude that there is a material misstatement of this 
other information, we are required to report that fact. We have nothing to report in this regard.  

Responsibilities of the directors for the financial report

The directors of the Company are responsible for the preparation of the financial report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001
and for such internal control as the directors determine is necessary to enable the preparation of the 
financial report that gives a true and fair view and is free from material misstatement, whether due to 
fraud or error.  

In preparing the financial report, the directors are responsible for assessing the ability of the Group to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or has no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial report

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with the Australian Auditing Standards will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of the financial report. 

A further description of our responsibilities for the audit of the financial report is located at the 
Auditing and Assurance Standards Board website at:
http://www.auasb.gov.au/auditors_files/ar2.pdf. This description forms part of our auditor’s report.

Report on the remuneration report  

Our opinion on the remuneration report

We have audited the remuneration report included in pages 24 to 38 of the directors’ report for the 
year ended 31 March 2017.  

In our opinion, the remuneration report of OFX Group Limited for the year ended 31 March 2017
complies with section 300A of the Corporations Act 2001. 

Responsibilities 

The directors of the Company are responsible for the preparation and presentation of the 
remuneration report in accordance with section 300A of the Corporations Act 2001. Our 
responsibility is to express an opinion on the remuneration report, based on our audit conducted in 
accordance with Australian Auditing Standards.  

PricewaterhouseCoopers

CPG Cooper 
Partner  

                Sydney
      23 May 2017

OFX GROUP LIMITEDANNUAL REPORT 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDER INFORMATION

S H A R E H O L D E R   I N F O R M AT I O N

73

The shareholder information set out below is current as at 30 April 2017.

CORPORATE GOVERNANCE STATEMENT
In accordance with ASX Listing Rule 4.10.3, the Company’s 2017 Corporate Governance Statement can be found on its website at  
www.ofx.com.au/investors/corporate governance.

DISTRIBUTION OF SHAREHOLDERS AS AT 30 APRIL 2017

Number of shares

1-1,000

1,001-5,000

5,001-10,000

10,001-100,000

100,001-999,999,999

Total

Total holders of
ordinary shares

1,333

3,483

1,906

2,075

97

8,894

Number of
ordinary shares

810,772

10,334,970

15,096,649

52,121,218

161,636,391

240,000,000

% of Issued Capital

0.34

4.30

6.29

21.72

67.35

100.00

There were 299 holders of less than a marketable parcel of ordinary shares, based on a market price of $1.44 at the close of trading on 30 April 2017.

TWENTY LARGEST SECURITY HOLDERS OF ORDINARY SHARES AS AT 30 APRIL 2017

Rank Name

Units

% of Units

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

J P MORGAN NOMINEES AUSTRALIA LIMITED

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED

NATIONAL NOMINEES LIMITED

G AND A LORD PTY LTD 

MR MATTHEW GILMOUR

MICROEQUITIES ASSET MANAGEMENT PTY LTD 

CITICORP NOMINEES PTY LIMITED

BNP PARIBAS NOMINEES PTY LTD 

AUSTRALIAN FOUNDATION INVESTMENT COMPANY LIMITED

BNP PARIBAS NOMS PTY LTD 

MIRRABOOKA INVESTMENTS LIMITED

BOND STREET CUSTODIANS LIMITED 

MERRILL LYNCH (AUSTRALIA) NOMINEES PTY LIMITED

AMCIL LIMITED

M & J GILMOUR PTY LTD

DJERRIWARRH INVESTMENTS LIMITED

MR JOHN LETCHER HOCKING + MRS JEANNETTE ANNE HOCKING 

S M & R W BROWN PTY LTD 

CITICORP NOMINEES PTY LIMITED 

20.

BNP PARIBAS NOMINEES PTY LTD 

Totals: top 20 holders of fully paid ordinary shares

Total remaining holders balance

44,432,808

33,215,215

12,397,146

9,400,000

9,245,200

8,142,069

6,672,963

6,216,916

4,886,764

3,047,994

2,200,000

1,623,598

1,435,203

1,200,000

1,023,848

736,763

585,000

550,000

437,725

432,031

18.51

13.84

5.17

3.92

3.85

3.39

2.78

2.59

2.04

1.27

0.92

0.68

0.60

0.50

0.43

0.31

0.24

0.23

0.18

0.18

147,881,243

92,118,757

61.62

38.38

74

S H A R E H O L D E R   I N F O R M AT I O N

SHAREHOLDER INFORMATION CONTINUED

UNQUOTED EQUITY SECURITIES AS AT 31 MARCH 2017
Shares issued under the OFX Group Long Term Incentive Plan and the Executive Share Plan which, subject to vesting conditions, entitle the holder 
to ordinary shares:

Performance rights

Service rights

Share options

Number held

1,548,002

240,824

2,138,411

Number of
holders

12

3

4

SUBSTANTIAL SHAREHOLDERS
Substantial shareholders (holding not less than 5%) as shown in substantial shareholder notices received by the Company pursuant to Section 
671B of the Corporations Act 2001 as at 30 April 2017 are shown below. 

Microequities

Northcape Capital Pty Ltd

BT Investment Management Limited

Westpac Banking Corporation

Renaissance Smaller Companies Pty Ltd

Number held

20,931,883

17,452,746

16,043,799

15,591,602

13,223,857

% of issued
capital

8.72%

7.27%

6.68%

6.50%

5.51%

VOTING RIGHTS
The voting rights are governed by clause 37 of the Company’s Constitution which provides that every member present personally or by proxy, 
attorney or representative shall on a show of hands have one vote and on a poll shall have one vote for every share held.

ORDINARY SHARES
On a show of hands every member present at a meeting in person or by proxy shall have one vote and upon a poll each share shall have one vote.

PERFORMANCE RIGHTS
There are no voting rights attached to performance rights issued under the OFX Group Long Term Incentive Plan.

BUYBACK
There is no current on-market buyback.

OFX GROUP LIMITEDANNUAL REPORT 2017CORPORATE INFORMATION

Directors

Company Secretary

Notice of Annual General Meeting

Principal registered office in Australia

Share register

Auditor

C O R P O R AT E   I N F O R M AT I O N

75

Mr Steven Sargent (Chairman) 
Mr Skander Malcolm (Chief Executive Officer and Managing Director)  
Ms Melinda Conrad 
Mr Grant Murdoch 
Mr Douglas Snedden

Ms Freya Smith

Wednesday 2 August 2017 at 2pm 
Establishment Hotel 
252 George Street 
Sydney, NSW 2000 
Australia

Level 19 
60 Margaret Street 
Sydney, NSW 2000 
Australia 
Ph +61 2 8667 8000 
Fax +61 2 8667 8080 
Email  investors@ofx.com.au

Computershare Registry Services Pty Limited 
60 Carrington Street 
Sydney, NSW 2000 
Australia 
Ph +61 3 9415 4000 
Ph 1300 850 505 (Australian shareholders)

PricewaterhouseCoopers 
One International Towers Sydney 
Watermans Quay 
Barangaroo, NSW 2000 
Australia

Stock Exchange Listing

Website address

OFX Group shares are listed on the Australian Securities Exchange: OFX

www.ofx.com

PEOPLE AND CULTUREDuring the year, we moved our Sydney headquarters to a more modern working environment. We also used this move to re‑articulate our beliefs and behavioural norms. Achieving our growth plans will require a strong performance‑oriented culture, where diversity and inclusion are harnessed to achieve great results. I am very keen to foster an environment where everyone in our team feels empowered to take initiative and challenge outdated conventions for a better outcome. The OFX team grew globally to more than 270 by year end, and we expect that the growth will be similar in the 2017, year with particular emphasis in the technology and product teams. PRODUCT DEVELOPMENTOFX has a proprietary technology platform that has been built over several years. There is a significant amount of intellectual property in our software, and we will continue to invest in the scalability of our platform and the way we develop and deploy our code to support our growth. As OFX’s platform continues to evolve, we are very focused on accelerating the pace of delivery and, to achieve that, we will move our systems to a cloud‑based environment using Amazon Web Services during 2017. Craige Pendleton‑Browne, our new Chief Technology Officer has taken over the leadership of our product teams and integrated them with the technology teams. This approach is already seeing an increase in the number of features we are able to launch per release and a tighter linkage between our business and technical teams.During 2016, we delivered a new transactional mobile app, enabling our customers to make international payments wherever they are and whenever they want. There have been more than 55,000 downloads of the app since it was launched in August, with one in 10 transactions now being undertaken on a mobile device. I expect this proportion will continue to grow. BANKING PARTNERS AND BREADTH OF CURRENCIESOur banking partners are an integral part of our business model. We were delighted to add to the strength of our banking relationships during the year with the addition of another two key global banking partners supporting our growth, particularly in important markets in New Zealand, India and some Nordic countries.During the year, we increased the number of countries that we paid to almost 200, using the 880 currency pairs available to us.PROFITABLE GROWTHOFX is well positioned to address the vast opportunity in the international payments market. There remains significant growth in current and new geographies. Our strategic priorities are to:•  Continue penetration in our primary market of Australia and New Zealand through efficient online engagement and building of brand awareness through diversified marketing channels in social media, online, mobile and television;•  Place clear emphasis on international expansion, with particular focus on North America;•  Continue evolution of the technology platform and move to an AWS cloud‑based environment to enable rapid innovation and cadence in delivery of features;•  Continue development of our customer service model through product innovation; •  Further embed ourselves in ecosystems with global brands.We have made a substantial start on our Accelerate journey and have the financial resources and balance sheet to internally support the investment in our organic growth.OUTLOOKWe are well on our way to the goal we set ourselves of delivering $200million in revenue by 2019.We have bolstered our leadership, begun our move to a single global brand under OFX, developed a clear marketing strategy and are increasing the speed of innovation through a cloud‑based technical environment and an empowered global team.We are confident and excited about our future. Thank you for your ongoing support.A

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