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OFX Group Limited

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FY2019 Annual Report · OFX Group Limited
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Where  
the world’s 
moving

ANNUAL REPORT 2019  
OFX GROUP LIMITED | ACN 165 602 273

The world 
we live in is 
constantly 
changing. 

With it, we’re moving to embrace new ways of moving money.

Global volatility has taken hold of the world’s headlines with 

At OFX, we help people move money around the world quickly, 

uncertainty more prevalent as a result of world events like 

digitally, safely and efficiently and we never forget the power 

Brexit and the US-China trade war. 

Learning how to navigate these uncertainties is critical 

for both personal and business customers as they present 
both challenges and opportunities. OFX brings trust and 

of the human touch. Access to 24/7 support means that 

customers have access to localised and expert customer 

service, wherever they are in the world. 

We understand that your world never stops moving, so we 

transparency to cross border transactions enabling clients to 

won’t either.

maximise opportunities. 

FINANCIAL HIGHLIGHTS  

PG 04

EXECUTIVE TEAM 

CHAIRMAN’S LETTER  

CEO’S LETTER 

PG 05

PG 07

DIRECTORS’ REPORT AND  
FINANCIAL STATEMENTS 

PG 10

INDEPENDENT AUDITOR’S  
REPORT 

PG 75

PG 12

SHAREHOLDER INFORMATION  PG 82

CORPORATE INFORMATION 

PG 85

4

FINANCIAL HIGHLIGHTS 

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

$118.7m

Net operating income

$32.2m

27.1%

$21.0m

Underlying EBITDA

Underlying EBITDA margin

Underlying net profit after tax (NPAT)

$23.7b

1,048.7

156.5

Turnover

Transactions (‘000s)

  Active clients (‘000s)1

$17.6m

$1.67

Statutory NPAT

Share price at 31 March 2019

1Active Clients is the number of clients who have transacted at least once in the prior 12 months.

OFX Group Limited  Annual Report 2019CHAIRMAN’S LETTER 

5

FELLOW SHAREHOLDERS,
Despite a more subdued 
operating environment, 
especially in the second half of 
the year, the leadership team 
has performed well, continuing 
to deliver growth in net operating 
income and in earnings.

Market in Transition
The market in which OFX operates is very large and competition is 
highly fragmented. Despite the large number of competitors, very few 
international payments companies look the same or have the same 
value proposition.  

Given unprecedented liquidity, we have seen a lot of new entrants in 
the last 5 years, attracted by what appear to be low barriers to entry, 
and low cost of debt. They have largely adopted a strategy of 
acquiring clients at all cost, but few are profitable, and very few 
generate the kind of returns on capital that OFX does. As the cost of 
debt increases, as privately-held firms look to exit, and as regulatory 
obligations grow tougher, we expect market consolidation to increase. 

We continue to focus on generating strong returns for our 
shareholders, built on very strong financial, operational, and risk 
foundations. To maintain and improve our returns, we will continue to 
invest in our technology to improve the client experience, the 
flexibility of our core infrastructure, our transaction monitoring and 
regulatory disciplines and our productivity.  At OFX we are building a 
company that generates consistent, responsible growth.

How we are Differentiated
OFX provides a frictionless digital experience that our clients love, but 
with localised, knowledgeable customer service available 24/7 for 
what are important and often emotional financial transactions. In a 
world where trust in institutions is on the decline, this is one of our 
most critical competitive advantages. 

We believe in building enduring relationships with our clients who 
value our approach and transact many times over many years. 76% of 
our revenue is generated from returning clients.    

From a compliance standpoint, trust is as important for our 
regulators, our banking partners and shareholders as it is for our 
clients. We need to ensure we are the best in the industry with our 
compliance processes and disciplines.

OFX has licences to operate in 55 jurisdictions. These licenses, and 
the support we have from 16 banking partners, means we are under a 
great deal of scrutiny to operate reliably, and always within the law. 
We welcome that. Our track record over the last 12 months, during 
which we saw a record number of audits and exams, remains very 
strong. We are consistently highly rated with no material breaches.   

We meet often with our regulators around the world to ensure we 
have candid and open communication. In Australia, for example, we 
have open dialogue with AUSTRAC and constantly seek feedback on 
our performance. Not only do they regulate us, but we also have a 
responsibility to support them. We provide information on potential 
financial scams and illegal activities, and always assess how we can 
do more to assist them. We don’t view these obligations as a burden, 
we believe this is a competitive advantage. 

This disciplined focus also applies to our banking partners.  Banks 
globally are under increased scrutiny from AML regulators and some 
have incurred considerable fines. As a result, there is less appetite for 
them to bank the international payments sector. Again, our 
disciplined approach and compliance track record is a major 
advantage, as is the fact we are a publicly listed company.  

As I mentioned earlier, our business is built on solid financial 
foundations, and we expect to see further market consolidation.

As disclosed during the year, we reached advanced discussions with 
a UK-based international payments company. While a deal didn’t 
materialise, the process was very beneficial. We learned a lot about 

OFX Group Limited  Annual Report 20196

where we are strong, and where we can be stronger. It reinforced to 
all of us what a terrific company OFX is and that our growth prospects 
are very promising. 

The management team and Board look forward to a very  
promising future.

OFX Culture
At the heart of OFX is the outstanding global team to whom we 
express our deep thanks and appreciation. It operates within an 
aligned and powerful client-centred culture. It encourages action and 
execution, as well as openness and transparency and places a high 
degree of importance in doing the right thing for clients, shareholders 
and our regulators. 

I want to thank all of our team members for their commitment, effort 
and dedication. I also want to thank the exceptional leadership team, 
who strive for excellence in everything they do and are passionate 
about building an industry leading company. And finally, I want to 
thank my fellow Board members for their counsel, effort and 
commitment.  

I would like to thank Melinda Conrad, our long serving Non-Executive 
Director who retired from the Board on 28 September 2018, for her 
contribution to OFX over 5 years. Melinda was a huge asset, and her 
counsel was always lucid, forward-looking, and highly valued.

On 1 April we welcomed Connie Carnabuci to the Board. As a highly 
respected international lawyer with excellent experience in 
commercial partnerships in the digital space, and M&A in Asia, she is 
already proving to be a valuable addition. 

Steven Sargent 
Chairman
21 May 2019

OFX Group Limited  Annual Report 2019CEO’S LETTER 

7

FY19 was another good year for 
OFX – we grew revenue above 
the market, with excellent 
growth in North America and 
Asia, managed our costs well 
while increasing investment in 
key areas, and delivered 
significant improvements to our 
client experience.

Overview
FY19 was another good year for OFX – we grew revenue above the 
market, with excellent growth in North America and Asia, managed 
our costs well while increasing investment in key areas, and delivered 
significant improvements to our client experience. Our risk 
management approach is stronger than ever, with good results 
across our audit and regulatory engagements. Cash generation 
remained strong, and we invested significant capital expenditure in 
initiatives that will underpin our future growth. We added significant 
talent to our Executive and senior management teams.

However, we fell short of our own performance expectations. While 
the first half saw strong revenue growth, the second half saw market 
activity drop substantially, and whilst we delivered a solid operating 
performance, our growth rates slowed. In particular, we did not grow 
active clients in the second half, which we had hoped we would. 
Further, despite a lot of hard work, we were unable to execute an 
inorganic opportunity.

So what did we learn? I would summarise it into a few valuable 
lessons:

1.  The fundamentals of the business remain sound, even in difficult 
markets. This is reassuring, especially if markets remain difficult 
for the next 12 months – we have a platform to operate the 
business sustainably.

2.  Our people are highly capable, and hungry for more. We took on 
M&A, adopted new risk management approaches, executed 

significant improvements to our client experience, tested our 
pricing capability as well as new marketing techniques, delivered 
great technology enhancements, and achieved our biggest year 
ever of regional growth.

3.  Our ability to leverage our platform – technology, risk management, 
service, and operations – is highly valued, particularly by Enterprise 
and Corporate clients.

4.  The opportunities for us are significant, both organic and inorganic. 
We will continue to focus on organic, but feel much more confident 
to manage inorganic opportunities should they materialise. 

FY19 Highlights
During FY19 we delivered a solid financial and operating 
performance. 

-  Revenue grew in every region. By business we saw Corporate grow 
revenue 16%, and Consumer grow by 4%. By region Asia was again 
very strong at 19%, and North America was also strong at 20%. Our 
UK Corporate business was a highlight in UK / Europe, growing at 14%. 

-  We invested to grow - underlying operating expenses increased 

from $80.1m to $86.5m. Importantly, we invested in areas directly 
correlated to growth, not administration. We split our operating 
expenses into ‘revenue generating’ expenses and ‘revenue enabling’ 
expenses. Last year our revenue generating expenses grew 3x faster 
than revenue enabling expenses – in other words, we spend to grow, 
not to stand still. 

OFX Group Limited  Annual Report 20198

$118.7m

2019

2018

16%

118.7m

109.9m

Corporate fee & trading income growth

67.3

Net operating income grew from $109.9m to $118.7m

Net promoter score (NPS)

-  Our Net Operating Income (NOI) margin, excluding International 
Payments Solutions (IPS), remained stable at 55 basis points 
despite Corporate, which is typically lower margin, growing faster 
than Consumer. 

During the year we hired Sarah Webb as President UK & Europe and 
Yung Ngo as President Asia Pacific. Together with Mike Kennedy, 
President of North America, we now have strong regional leaders  
in place. 

-  We delivered strong improvements in our technology capability, 

particularly in the client experience with updated app experiences 
by region, particularly in North America, and further enhancements 
to our desktop experience everywhere. Other technology 
investments in transaction monitoring, pricing, treasury, our 
payments engine, and security have all progressed well, and we are 
set to benefit from them in FY20.

-  Our service delivery continues to be a great strength, with our 
overall global NPS score up from 59.8 to 67.3, and double digit 
increases in every region.

-  Our risk management continues to be a key strength, with losses 

lower than forecast, strong results in our audits from regulators and 
bankers, and significant progress in our regulatory engagements 
generally.

Our Team
I am delighted with the talent we have added to the organisation at 
every level, including in our regions. Our ability to grow will be a 
function of us having the right leaders in place, supported by highly 
capable teams, and we are heading very positively in that direction.

Their regional teams are well supported by strong global functions. 
These include Selena Verth our Chief Financial Officer, Mark Shaw, 
who is now the Chief Operating Officer, Wendy Glasgow our Chief 
Technology Officer, Jill Rezsdovics our Chief People & Culture Officer, 
and Freya Smith our Chief Legal Officer and Company Secretary. 
Since the end of the financial year, Elaine Herlihy joined us as our new 
Chief Marketing Officer. She brings a wealth of experience, especially 
from her most recent role as Head of Marketing at PayPal, Australia.

These leaders have inherited strong teams – people who work for OFX 
because they want to make a difference, because of their passion to 
deliver an exceptional client experience, and because they see the 
global opportunities. We now have over 360 staff, growing 
engagement scores, and a global operating model designed to help 
them deliver on the reasons they joined.

Outlook 
For the year ahead our growth priorities are clear, building on our 
focus areas for FY19 – improving the client experience, continuing our 
geographic expansion, with emphasis on North America and Asia, and 
building partnerships to help us grow and execute better. In 

OFX Group Limited  Annual Report 20199

19%

20%

12%

Revenue growth in Asia

Revenue growth in North America

Revenue growth in UK/Europe

particular, we will look to grow our base of Corporate and Enterprise 
clients in every region. This will be supported by an increased 
investment in expenses and capital expenditure, funded by strong 
cash generation. We see ourselves as delivering strong, sustainable 
growth, at attractive margins, not unsustainable growth.

We also expect further consolidation in the industry and are well 
placed to take advantage of opportunities that are financially 
attractive and align with our growth strategy.

We are grateful for the strong support from our clients, employees 
and investors. We appreciate the trust of our regulators, partners, and 
bankers, and know that this requires vigilance every day. My 
assessment of the size of the opportunity is unchanged – it is huge 
– and my enthusiasm to unlock it is undiminished.

Thank you also to the Board for their counsel, and support in building 
a stronger OFX.

Finally, a huge thank you to the OFX team. You have delivered a great 
client experience, you have worked tirelessly across the world to 
deliver better cost outcomes, you have been creative in accessing 
new growth. Your combination of high integrity and great team spirit 
has been inspirational. It’s great to work with you all.

Skander Malcolm 
Chief Executive Officer and Managing Director
21 May 2019

OFX Group Limited  Annual Report 201910

EXECUTIVE TEAM

01.

06.

05.

09.

07.

10.

08.

04.

02.

03.

01.   
SKANDER MALCOLM
Chief Executive Officer and Managing Director

Skander joined OFX in February 2017 and has 
more than 25 years’ experience in financial 
services across consumer payments, 
consumer finance, joint ventures, partnerships, 
commercial lending and leasing, and digital. 
He has worked in Australia & New Zealand, the 
UK, the US, the Middle East, Africa, and Eastern 
Europe. As President and CEO of GE Capital 
(A&NZ), he led a team of more than 4,500 
employees in delivering Australia and New 
Zealand’s largest consumer finance and 
commercial lending and leasing business. 
Before that, while in the UK, he helped launch 
the country’s first and largest digital personal 
loan business, Hamilton Direct Bank, which grew 
to more than £3 billion in its first five years.

He holds a Bachelor of Economics from the 
University of Sydney and is a Member of the 
Australian Institute of Company Directors.

02.  
SELENA VERTH
Chief Financial Officer

Selena joined OFX in October 2017 and has 
more than 20 years’ experience in finance, 

analytics, M&A and risk across various roles. 
Her most recent role was Head of Finance – 
Platforms, Superannuation and Investments 
and Head of Wealth Analytics and Insight at BT 
Financial Group Australia. Prior to this, Selena 
held a number of senior finance roles within 
GE, including Leader, Financial Planning and 
Analysis and Commercial Finance for GE Global 
Growth and Operations, A&NZ; and Director of 
Business Development for GE Australia. 

Selena has a Bachelor of Commerce, Executive 
MBA from the Australian Graduate School of 
Management, is a fellow of CPA Australia and is 
a Graduate of the Australian Institute of 
Company Directors.

03.  
MARK SHAW
Chief Operating Officer

Risk & Compliance function for the Australia 
Division at ANZ.  Mark held several other senior 
roles within ANZ including Head of Compliance 
in both Australia and New Zealand. Before 
joining ANZ in 2007, Mark worked at Suncorp 
managing the group’s governance, policy and 
regulatory training frameworks, and 
overseeing compliance and operational risk 
teams across Australia.

Mark holds bachelor degrees in Computer 
Science and Law from the University of 
Queensland and has also completed all three 
levels of the Chartered Financial Analyst (CFA) 
program. 

04.  
WENDY GLASGOW
Chief Technology Officer

Mark joined OFX in January 2018 as Chief Risk 
Officer and was appointed Chief Operating 
Officer effective 1 March 2019. In his role Mark 
will be responsible for the Group’s global 
operations and risk functions. Mark has over 16 
years’ experience in financial services 
including a solid track record in senior risk, 
compliance and regulatory affairs roles, 
gained at leading Australian and New Zealand 
banks.  Most recently he led the Operational 

Wendy joined OFX in February 2018 and has 
over 16 years’ experience in the technology 
industry, leading global teams to deliver 
business critical products to Australian and 
international markets.  

Most recently, Wendy spent several years at 
Google, leading Data Platforms and Consulting 
across APAC markets. This included launching 
Google’s advanced data products and working 
with top partners developing and 

OFX Group Limited  Annual Report 201911

Innovation & Payments Strategy, and Senior 
Vice President, Head of Wealth Management 
Strategy and Implementation. 

09.  
JILL REZSDOVICS
Chief People & Culture Officer

Jill joined OFX in October 2018 and has 25 
years’ experience in human resources and 
operational roles largely in the financial 
services industry.  Jill spent over 16 years at 
Morgan Stanley as the COO and Head of HR for 
Australia as well as regional and divisional 
roles in Asia, North America and Europe.  Prior 
to joining OFX, Jill was the General Manager 
Human Resources Wealth at the 
Commonwealth Bank of Australia.

Jill holds a Master of Commerce (advanced 
specialisation in Human Resources) from the 
University of New South Wales and a Bachelor 
of Commerce from the University of 
Newcastle.

10. 

FREYA SMITH
Chief Legal Officer and Company Secretary

Freya joined OFX in September 2015. She has 
over 12 years’ experience in legal practice and 
governance. Freya holds a Bachelor of 
Commerce and Bachelor of Laws (Honours), a 
Master of Laws (High Distinction) and a 
Graduate Diploma of Applied Corporate 
Governance from the Governance Institute of 
Australia. Freya is admitted in the High Court 
of Australia, Federal Court of Australia and 
Supreme Court of New South Wales and is a 
member of the Association of Corporate 
Counsel and an Associate of the Governance 
Institute of Australia.

Freya is also currently Chair and a Non-
Executive Director of the Sydney Fringe 
Festival.

implementing integrated data, analytics and 
marketing strategies to drive business growth.

In addition to a Bachelor of Information 
Technology, Wendy also holds a Bachelor 
degree and Graduate Certificate in Laws from 
the Queensland University of Technology.

Wendy is also currently a Director on the 
Barnardos Australia Technology Advisory 
Board.

Mike has a Master of Business Administration, 
with distinction, from Harvard Business School 
and a Master of Science, Industrial Engineering 
and Bachelor of Science, Industrial 
Engineering, with distinction from Stanford 
University.

05.   
ELAINE HERLIHY
Chief Marketing Officer

07.  
SARAH WEBB
President, UK and Europe

Elaine commenced her role as Chief Marketing 
Officer at OFX in May 2019 and has  20 years’ 
experience in strategic marketing, brand, 
communications and sales in FinTech, 
Banking, Superannuation and Media (B2C and 
B2B). Her most recent role was with PayPal 
Australia where she was the Marketing 
Director. In this role, Elaine was responsible for 
driving customer growth and engagement 
across both the consumer and merchant 
portfolios and building the PayPal brand in 
Australia. Prior to joining PayPal, Elaine spent 
eight years at Westpac Group leading brand 
and marketing functions across both Westpac 
Bank and BT Financial Group’s Superannuation 
business.  Prior to that, Elaine worked in a 
variety of marketing and communications 
roles over a nine-year period at Reuters in 
London.

Elaine holds a Bachelor of Commerce from 
University College Dublin and a Higher Diploma 
in Marketing Practice from the Smurfit 
Graduate School of Business in Dublin. Elaine 
is also an Independent Director of Mine Wealth 
and Wellbeing Services and the PayPal Giving 
Fund in Australia.

06.  
MIKE KENNEDY
President, North America

Mike joined OFX in September 2017.

With 20 years’ financial services and 
payments experience, Mike is an accomplished 
executive in both large corporate 
environments and early stage start-ups. Most 
recently, Mike was the co-founder and CEO of 
the high growth digital payments company, 
Zelle / clearXchange - the largest bank 
focused digital P2P payments network in the 
USA. Mike has also held a number of senior 
positions with McKinsey & Co and Wells Fargo, 
including Executive Vice President, Head of 

Sarah Webb joined OFX in December 2018 as 
President, UK & Europe and has more than 20 
years’ experience in payments and a track 
record of developing client relationships, 
product initiatives and building profitable 
businesses. Most recently, Sarah held the role 
of Managing Director, Global Payments 
Networks at Barclays, where she led a team 
responsible for managing strategic 
partnerships across credit and debit portfolios 
globally as well as leading the Barclaycard 
PSD2 programme. Before joining Barclays, 
Sarah was Head of Global Product 
Management, Commercial Payments,  
at American Express.

Sarah holds a Bachelor of Science degree in 
Maths with Management from Imperial College, 
University of London.

08.  
YUNG NGO
President, Asia Pacific

Yung joined OFX in March 2019 as President, 
Asia Pacific.

Yung has over 20 years’ financial services 
experience having held senior management 
positions at Westpac, St George Bank and GE 
Capital leading large scale operations across 
retail banking, home lending and commercial 
finance. He has extensive experience driving 
growth across multiple channels including 
direct to consumer and businesses, business 
partnerships, third party as well as call centre 
distribution.

Prior to joining OFX, Yung led Westpac 
Premium’s business in NSW, UK and Asia.

Yung holds a Bachelor of Jurisprudence and a 
Bachelor of Laws from UNSW and is also a 
graduate of the Australian Institute of 
Company Directors. He is also a Non-Executive 
Director of Settlement Services International 
Limited.

OFX Group Limited  Annual Report 2019Directors’  
Report and  
Financial  
Statements

FOR THE YEAR ENDED 31 MARCH 2019

CONTENTS

PG 14 
DIRECTORS’ REPORT 

PG 26 
REMUNERATION REPORT 

PG 46 
AUDITOR’S INDEPENDENCE 
DECLARATION

PG 47 
FINANCIAL STATEMENTS  

PG 51 
NOTES TO THE FINANCIAL STATEMENTS

PG 54 
RESULTS FOR THE YEAR

Consolidated Statement  
of Comprehensive Income 

Consolidated Statement  
of Financial Position 

Consolidated Statement  
of Changes in Equity 

Consolidated Statement  
of Cash Flows 

PG 47

PG 48

PG 49

PG 50

About this Report 

PG 51

2. Net Operating Income 

Segment Information 

PG 52

3. Expenses 

4. Income Taxes 

PG 54

PG 55

PG 56

5.  Deferred Income Tax Assets/(Liabilities)  PG 57

6. Earnings per Share 

PG 58

PG 58 
FINANCIAL ASSETS AND LIABILITIES  

PG 65 
OTHER ASSETS AND LIABILITIES

PG 68 
CAPITAL STRUCTURE

7.  Cash and Cash Equivalents, Client 

12.  Property, Plant and Equipment 

PG 65

17. Capital Management 

Liabilities, and Deposits due from Financial 
Institutions 
PG 58

8.  Other Receivables (Current Assets)  PG 59

13. Intangible Assets 

PG 66

18. Ordinary Share Capital 

14.  Other Creditors and Accruals  

19. Dividends 

(Current Liabilities) 

PG 68

PG 68

PG 68

9.  Derivative Financial Instruments  

at Fair Value through Profit or Loss  PG 59

15. Provisions 

PG 66

PG 67

10.  Fair Values of Financial Assets  

and Liabilities 

11. Financial Risk Management 

PG 59

PG 60

16.  Operating Lease Commitments 

PG 67

PG 69 
OTHER ITEMS 

PG 74 
DIRECTORS’ DECLARATION

PG 75 
INDEPENDENT AUDITOR’S REPORT

20.  Events Occurring After Balance Sheet 

Date 

21. Related Party Information 

22. Share-Based Payments 

23. Key Management Personnel 

24. Remuneration of Auditors 

PG 69

PG 69

PG 70

PG 72

PG 73

25.  Parent Entity Financial Information  PG 73

PG 82 
SHAREHOLDER INFORMATION

PG 85 
CORPORATE INFORMATION

14

DIRECTORS’ REPORT 

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

01.

03.

04.

05.

02.

The Directors present their report on the 
consolidated entity consisting of OFX Group 
Limited (OFX or the Company) and the entities 
it controlled at the end of, or during, the year 
ended 31 March 2019 (the Consolidated Entity 
or the Group).

1. Directors

The Directors of the Company during the 
financial year and up to the date of this  
report are:

01.   
STEVEN SARGENT
Chairman – BBus, FAICD, FTSE Member of the 
Audit, Risk and Compliance Committee and 
Remuneration and Nomination Committee

Age: 58
Appointed: 4 August 2016
Independent director
Residence: Sydney, Australia

Steve was appointed Vice President and 
Officer of General Electric Company in 2008 
and was a member of GE’s Global Corporate 
Executive Council, the first Australian to ever 
be appointed to such positions in GE’s history. 

CURRENT DIRECTORSHIPS
Director: Origin Energy Limited,  
Nanosonics Limited.

Other: The Great Barrier Reef Foundation, 
Chair of the Origin Foundation 

INTEREST IN SHARES
100,000 ordinary shares

02.  
JOHN ALEXANDER (‘SKANDER’) 
MALCOLM
Chief Executive Officer and Managing Director – 
BEcom

Age: 50
Appointed: 1 February 2017
Not independent
Residence: Sydney, Australia

President and CEO of GE Capital (A&NZ), he 
led a team of more than 4,500 employees in 
delivering Australia & New Zealand’s largest 
consumer finance and commercial lending 
and leasing business. Before that, while in the 
UK, he helped launch the country’s first and 
largest digital personal loan business, 
Hamilton Direct Bank, which grew to more 
than £3 billion in its first five years. 

CURRENT DIRECTORSHIPS
Director: Nil

Other: Member of the Australian Institute  
of Company Directors

INTEREST IN SHARES
2,623,979 ordinary shares (of which 
2,568,769 have been issued under the 
Company’s Executive Share Plan)

03.  
GRANT MURDOCH
Non-Executive Director – MCom (Hons), FAICD, 

CAANZ. Chair of the Audit, Risk and Compliance 

Steve joined OFX in August 2016 and has over 
36 years’ global corporate experience in 
industries including financial services, mining 
and energy. Steve’s prior professional 
experience includes 22 years at General 
Electric, including a number of leadership 
positions as President and CEO GE Australia 
and NZ and President and CEO GE Capital  
Asia Pacific.

Skander joined OFX in February 2017 and has 
more than 25 years’ experience in financial 
services across consumer payments, 
consumer finance, joint ventures, 
partnerships, commercial lending and 
leasing, and digital. He has worked in 
Australia & New Zealand, the UK, the US, the 
Middle East, Africa, and Eastern Europe. As 

Committee 

Age: 67
Appointed: 19 September 2013
Independent director
Residence: Brisbane, Australia

Grant joined the OFX Group in September 2013 
and has over 35 years’ experience in 
accounting and corporate finance. Grant’s 

OFX Group Limited  Annual Report 201915

and renewable energy sectors. Connie is also 
currently the General Counsel for the ABC. 
Prior to her role at the ABC, Connie was a 
Partner at Freshfields Bruckhaus Deringer in 
Hong Kong leading the firm’s IP/TMT practice 
in Asia. She also served as Co-head of the 
firm’s global technology practice. Before 
moving to Hong Kong, Connie practiced in 
Australia for 11 years, including as a Partner at 
Mallesons Stephen Jacques (now King and 
Wood Mallesons). She began her career as 
Associate to the Honourable Justice Wilcox, 
Federal Court of Australia.

CURRENT DIRECTORSHIPS
Director: Nil
Other: Member of the UNSW Business School 
Advisory Council, Graduate of the Australian 
Institute of Company Directors

INTEREST IN SHARES
17,116 ordinary shares

07.  
MELINDA CONRAD
MBA (Harvard), FAICD 

Former Non-Executive Director and Chair of the 

Remuneration and Nomination Committee 

Age: 50
Appointed: 19 September 2013
Ceased: 28 September 2018
Residence: Sydney, Australia

Melinda joined the OFX Group in September 
2013 and has over 20 years’ experience in 
business strategy and marketing. Melinda’s 
prior professional experience includes 
executive roles at Harvard Business School, 
Colgate-Palmolive, and several retail 
businesses.  

CURRENT DIRECTORSHIPS
Director: Melinda is a Director of ASX Limited, 
Caltex Australia Limited, Stockland 
Corporation Limited, the George Institute for 
Global Health and the Centre for Independent 
Studies.

INTEREST IN SHARES
100,000 ordinary shares (as at 28 September 
2018)

prior professional experience includes Head 
of Corporate Finance for Ernst & Young 
Queensland and is a graduate of the Kellog 
Advanced Executive Program at the North 
Western University, Chicago, United States.

CURRENT DIRECTORSHIPS
Director:  ALS Limited, Redbubble Limited, UQ 
Holdings Limited, Lynas Corporation Limited
Other: Senator of the University of 
Queensland; Adjunct Professor School of 
Business, Economics and Law at the 
University of Queensland; member of 
Queensland State Council of Australian 
Institute of Company Directors; Trustee of  
the Endeavour Foundation Disability  
Research Fund.

PREVIOUS DIRECTORSHIPS
Director:  Cardno Limited (resigned 6 
November 2015) QIC Limited (resigned 30 
Sept 2017)

INTEREST IN SHARES
245,000 ordinary shares)

04.   
DOUGLAS SNEDDEN
Non-Executive Director – BEC (ANU), MAICD. 

Chair of the Remuneration and Nomination 

Committee and Member of the Audit, Risk and 

Compliance Committee

Age: 61
Appointed: 16 March 2015 
Independent director
Residence: Sydney, Australia

Doug joined the OFX Group in March 2015 and 
has over 30 years’ experience in finance, 
consulting, strategic management and 
outsourcing.  Doug has previously worked as 
Country Managing Director of Accenture 
Australia. 

CURRENT DIRECTORSHIPS
Director: Chairman of Odyssey House NSW, 
Chairman of Chris O’Brien Lifehouse, 
Chairman of isentia Group Limited, and 
Securities Industry Research Centre of 
Asia-Pacific (Sirca) Limited
Other: Member of the National Library of 
Australia Council, Director of Frisk Pty Ltd, 
Member of the Australian Institute of 
Company Directors

INTEREST IN SHARES
100,000 ordinary shares

05.  
LISA FRAZIER
Non-Executive Director – MBA, Bachelor of 

Chemical Engineering, GradDip Finance and 

Investment, GAICD. Member of the Audit, Risk 

and Compliance Committee. Lisa also serves as 

an independent director on the Company’s wholly 

owned subsidiary boards in the US and Canada.

Age: 50
Appointed: 1 April 2018 
Independent director
Residence: San Francisco, USA

Lisa joined OFX on 1 April 2018 and has 18 
years’ experience in digital and technology 
specialising in digital disruption, product 
innovation, customer experience, data 
analytics and marketing across the B2B and 
B2C sectors.

Lisa has founded her own startup and has held 
executive roles at multiple start-up companies in 
San Francisco. She has also led digital and agile 
transformation programs for large companies, 
such as the Commonwealth Bank of Australia. 
As a partner at McKinsey & Company in New 
York, Lisa focused on digital transformation 
and the development of new business models 
in Technology, Media and Telecom.

 Lisa is currently the Head of Innovation for 
Wells Fargo focused on researching, 
developing and applying emerging 
technologies to Financial Services

CURRENT DIRECTORSHIPS
Director: Nil
Other: Graduate of the Australian Institute of 
Company Directors

INTEREST IN SHARES
54,645 ordinary shares

06.  
CONNIE CARNABUCI
Non-Executive Director – Bachelor of Commerce 

(Marketing) (with Merit) and Bachelor of Laws. 

Member of the Remuneration and Nomination 

Committee, GAICD

Age: 55
Appointed: 1 April 2019
Independent director
Residence: Sydney, Australia

Connie joined OFX in April 2019 and has over  
30 years’ experience in legal practice, 
management and strategy, including 
significant private practice advice and deal 
experience in Asia in the technology, 
telecoms, new media (digital online), FMCG 

OFX Group Limited  Annual Report 201916

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

The following persons were Directors of the Group either during the year and as at the date of this Report:

Steven Sargent
Chairman and Non-Executive Director 

John Alexander (‘Skander’) Malcolm
Managing Director and Chief Executive Officer 

Lisa Frazier
Non-Executive Director 

Grant Murdoch
Non-Executive Director

Melinda Conrad
Non-Executive Director (resigned 28 September 2018)

Connie Carnabuci
Non-Executive Director (appointed 1 April 2019)

Douglas Snedden
Non-Executive Director

The background, qualifications and experience of each of the Directors as at the date of this Report is included on pages 14 and 15.

2. Company Secretaries

Freya Smith

Naomi Dolmatoff (resigned 31 May 2018)

Naomi was appointed as an additional Company Secretary in October 
2017 to cover the period of maternity leave for Ms Smith. Naomi is an 
experienced Company Secretary and has worked with ASX-listed 
entities in the financial services and mining and resources industries. 
Naomi holds a Bachelor of Commerce (Finance) with distinction and a 
graduate Diploma in Applied Corporate Governance. Naomi is also an 
Associate of both the Governance Institute of Australia and the 
Institute of Chartered Secretaries and Administrators (UK).

Freya is the Chief Legal Officer and Company Secretary. Freya was 
appointed as Company Secretary on 11 October 2016. She has over 12 
years’ experience in legal practice and governance. Freya holds a 
Bachelor of Commerce and Bachelor of Laws (Honours), a Master of 
Laws (High Distinction) and a Graduate Diploma of Applied Corporate 
Governance from the Governance Institute of Australia. Freya is 
admitted in the High Court of Australia, Federal Court of Australia and 
Supreme Court of New South Wales and is a member of the Association 
of Corporate Counsel and an Associate of the Governance Institute of 
Australia. Freya is also currently a Non-Executive Director and Chair of 
the Sydney Fringe Festival.

3. Directors’ meetings

The following table shows meetings held between 1 April 2018 and 31 March 2019 and the number attended by each Director or Committee member.

Director

S Sargent

S Malcolm1

M Conrad

G Murdoch2

D Snedden

L Frazier3

Board

Audit, Risk and 
Compliance Committee

Remuneration and 
Nomination Committee

Eligible

Attended

Eligible

Attended

Eligible

Attended

18

18

7

18

18

18

18

18

5

16

18

16

4

By 
invitation

2

4

4

2

4

4

1

4

4

2

5

By 
invitation

2

By 
invitation

5

By 
invitation

5

5

2

2

4

2

1     Mr Malcolm is not a member; however he attended the Audit, Risk and Compliance Committee and 

2  Mr Murdoch is not a member; however he attended the Remuneration and Nomination Committee 

the Remuneration and Nomination Committee meetings at the invitation of the committees.

meetings at the invitation of the committee.

3  Lisa Frazier was appointed as a member of the Audit, Risk and Compliance Committee effective 
28 September 2018. Ms Frazier also attended the Remuneration and Nomination Committee 
meetings at the invitation of the Committee.

OFX Group Limited  Annual Report 2019FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

17

4. Directors’ interests

The relevant interest of each Director in the equity of the Company as at the date of this Report is outlined in the table below. All interests are 
ordinary shares unless otherwise stated.

Director

S Sargent

S Malcolm

M Conrad4

G Murdoch

D Snedden

L Frazier

C Carnabuci

Type

Opening balance

Issued5

Acquisition

Disposals/forfeitures

Closing balance

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

100,000

1,904,136

100,000

245,000

100,000

-

17,116

-

-

691,603

28,240

- 

- 

-

-

-

 -

- 

-

54,645

-

-

 -

- 

 -

-

-

-

100,000

2,623,979

100,000

245,000

100,000

54,645

17,116

There were no disposals of shares by the Directors during the year or share transactions up to the date of this report.

5. Principal activities

The Group’s principal activity during the year was the provision of international payments and foreign exchange services.

6. Dividend and distributions

Dividends paid or determined by the Company during and since the end of the year are set out in Note 19 to the Financial Statements.

Per share (cents)

Total amount ($’000)

Franked6

Payment date

Final 2019

Interim 2019

Final 2018

3.28

8,133

100%

2.64

6,403

100%

3.00

7,230

100%

21 June 2019

14 December 2018

22 June 2018

7. Operating and financial review

A summary of financial results for the year ended 31 March 2019 is 
outlined below.

As required for statutory reporting purposes, the consolidated financial 
statements of the Consolidated Entity have been presented for the 
financial year ended 31 March 2019.

The Group’s statutory financial information for the year ended 31 March 
2019 and for the comparative year ended 31 March 2018 present the 
Group’s performance in compliance with statutory reporting 
obligations. 

To assist shareholders and other stakeholders in their understanding of 
the Group’s financial information as a publicly listed entity, additional 
underlying financial information for the years ended 31 March 2019 and 
31 March 2018 are provided in the Operating and Financial Review 
section of this Report.

The reconciliation and the underlying information have not been 
audited.

4 As at 28 September 2018.
5  Shares were granted in accordance with the Executive Share Plan and are restricted until 

performance measures have been met and the corresponding loan in respect of those shares has 
been repaid.

6 All dividends are fully franked at the corporate tax rate of 30%.

OFX Group Limited  Annual Report 201918

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

STATUTORY RESULTS

Net operating income7

EBITDA8

Less depreciation and amortisation

Less income tax expense

Net profit after tax

EBITDA margin

Earnings per share (basic) (cents)

$,000

2019

118,743

27,911

(5,832)

(4,468)

17,611

23.5%

7.28

$,000

2018

109,923

29,825

(4,919)

(6,219)

18,687

27.1%

7.79

%

Growth

8.0%

(6.4%)

18.6%

(28.2%)

(5.8%)

-

-

The results were impacted by a significant item.  The table below sets out the underlying financial results for the year ended 31 March 2019 which 
has been adjusted for the significant item.  An explanation of the significant item and reconciliation to statutory results is provided below.

UNDERLYING RESULTS

Net operating income

Underlying EBITDA

Less depreciation and amortisation

Less income tax expense

Underlying net profit after tax

Underlying EBITDA margin

Underlying earnings per share (basic) (cents)

$,000

2019

118,743

32,229

(5,832)

(5,433)

20,964

27.1%

8.67

$,000

2018

109,923

29,825

(4,919)

(6,219)

18,687

27.1%

7.79

%

Growth

8.0%

8.1%

18.6%

(12.6%)

12.2%

-

-

“Underlying” measures of profit exclude significant items of revenue and expenses in order to highlight the underlying financial performance 
across reporting periods.  The Company incurred non-operating expenses of $4.3 million related to corporate action costs from discussions  
with Currencies Direct.

The following table reconciles underlying earnings measures to statutory results.

Year ended 31 March 2019

Statutory profit

Corporate action costs

Underlying profit

$,000

$,000

$,000

$,000

EBITDA

27,911

4,318

32,229

Profit before tax

Income tax

Profit after tax

22,079

4,318

26,397

(4,468)

(965)

(5,433)

17,611

3,353

20,964

7    Net operating income is the combination of interest income and net income.  The Group actively 
uses its cash balances as part of its hedging strategy making the interest income integral to its 
earnings.

8  Earnings before interest expense, taxation, depreciation and amortisation (EBITDA) is a non-IFRS, 
unaudited measure.

OFX Group Limited  Annual Report 201919

North America fee and trading revenue increased 20% in the year 
ended 31 March 2019.  Asia grew fee and trading income by 19%, whilst 
the European business saw good growth with fee and trading revenue 
up 12% for the year ended 31 March 2019.  

The Group invested in additional revenue generating full time 
equivalent (FTE) resources and promotional expenses across all 
regions, executing good cost controls to achieve annual positive 
operating leverage for the year on an underlying EBITDA basis.

$,000

2019

181,263

32,457

213,720

(155,151)

58,569

$,000

2018

203,078

10,189

213,267

(155,826)

57,441

Strong fee and trading income growth across all regions delivered an 
8.0% increase in NOI for the year ended 31 March 2019. This growth was 
driven by increasing client engagement, with active clients dealing 
12.6% more on an annualised basis resulting in an 8.8% increase in 
transactions and an 11.9% increase in turnover.  NOI margins were 
stable at 55 basis points excluding International Payment Services.  
Although active clients declined 3.3% to 156,485, the Group delivered 
active client growth in North America, Asia and Corporate during the 12 
months to 31 March 2019. 

The Group invested in technology during the year to deliver a better 
client experience. The Group has delivered a streamlined localised 
website, a new award-winning mobile application, additional features 
for our Global Currency Account and continued investment in our API 
technology.  

The Group saw good growth across all our regions. Australia and New 
Zealand continue to be the highest contributor to fee and trading 
income and grew at 5% in the year ended 31 March 2019. 

As at 31 March 2019

Cash and cash equivalents

Deposits due from financial institutions

Total cash

Cash held for subsequent settlement of client liabilities

Net cash held

The Group’s financial position remains strong. The balance sheet 
consists predominantly of cash and client liabilities, with the cash 
position net of client liabilities remaining in line with FY18.  The Group 
currently has no external debt.  The financial position provides a good 

platform to pursue future growth opportunities and, coupled with our 
regulatory record, provides our banking partners with assurance on our 
ability and diligence.

OFX Group Limited  Annual Report 201920

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

8. Strategy

Our mission remains simple: to provide trusted international money 
services to consumers and businesses who value a seamless digital 
experience at a competitive price, with a personal ‘always on’ support team.

OFX’s strategy relies on six key pillars of growth. We will continue to focus 
on delivery of critical initiatives against each of these pillars, including:

propositions. In addition, we will be investing further in our APIs, 
partner referral program, and our partner Marketing.

•  Reliable and scalable systems: continuing to improve our technology 
platform to enable operations at scale, lowering costs, and enhancing 
security for our clients and shareholders.

• Customer experience: strengthening our Corporate client experience.

•  Risk management: building trust through strong risk management 

•  Geographic expansion: continuing to invest in the North American and 
Asian regions, as well as driving incremental growth from Corporates 
in the UK market.

•  Partnerships: building a better Enterprise experience, working with 
existing Enterprise partners and prospects to drive stronger value 

across regulators, clients, bankers, and partners.

•  People: greater emphasis to build our Global Operating Model so that 
our teams can serve customers locally and grow their global career 
with OFX.

9. Risks

The potential risks associated with the Group’s business are outlined below.  
This list does not cover every risk that may be associated with the Group, 
and the occurrence or consequences of some of the risks described are 
partially or completely outside the control of the Group, its Directors and 
senior management.  There is also no guarantee or assurance that the 
risks will not change or that other risks will not emerge:  

•  Regulatory compliance – The international payments market is highly 
regulated. There is a risk that any new or changed regulations, for 
example, banking and financial services licensing regulations, could 
require the Group to increase its spending on regulatory compliance and/
or change its business practices, which could adversely affect the Group’s 
profitability. There is a risk that such regulations could also make it 
uneconomic for the Group to continue to operate in places that it currently 
does business. There is a risk that the Group may not comply with all 
applicable laws or have adequate compliance procedures in place to 
manage or prevent breaches of applicable laws. There is also a risk that 
the Group is required to pay significant penalties if it fails to maintain or 
follow adequate procedures in relation to on-boarding of clients or to 
detect and prevent money laundering, financing of terrorism, breaches 
anti-bribery laws or contravenes sanctions, as has been imposed on other 
companies by governmental authorities. In addition, there is a risk that 
evidence of a serious failure by the Group to comply with laws may cause 
one or more of the counterparty banks, partnerships or affiliates to cease 
business with the Group. Regulators, counterparty banks, partnerships 
and affiliates may interpret regulations differently to the way in which the 
Group interprets certain regulations. 

•  Information technology (IT) - The Group depends on the performance, 
reliability and availability of its technology platform and communications 
systems. There is a risk that these systems may be adversely affected by 
events including damage, equipment faults, power failure, computer 
viruses, misuse by employees or contractors, external malicious 
interventions such as hacking, fire, natural disasters or weather 
interventions. Events of that nature may cause part of the Group’s 
technology platform, apps or websites to become unavailable. The 

Group’s operational processes or disaster recovery plans may not 
adequately address every potential event and its insurance policies may 
not cover loss or damage that the Group suffers as a result of a system 
failure. This in turn could reduce the Group’s ability to generate income, 
impact client service and confidence levels, increase cost burden, impact 
the Group’s ability to compete and cause damage to the Group’s 
reputation and, potentially, have a material adverse effect on its financial 
position and performance. Further, there is a risk that potential faults in 
the Group’s technology platform could cause transaction errors that could 
result in legal exposure from clients, damage to the Group’s reputation or 
cause a breach of certain regulatory requirements (including those 
affecting any required licence) and, potentially, have a material adverse 
effect on the Group’s financial position and performance.

•  Data security and Privacy – The Group’s business relies on the effective 
processing and storage of information using its core technologies and IT 
systems and operations.  If the Group’s data security controls are 
ineffective, the Group’s IT systems could be exposed to cyber-attacks 
which may result in the unauthorised access to or loss of critical or 
sensitive data, loss of information integrity, breaches of obligations or 
client agreements and website and system outages. Any interruptions to 
these operations would impact the Group’s ability to operate and could 
result in business interruption, the loss of customers and revenue, 
damaged reputation and weakening of competitive position and could 
therefore adversely affect the Group’s operating and financial 
performance. The Group is subject to privacy laws in Australia and other 
jurisdictions in which it conducts its business. Group operations in the 
European Union are required to comply with the European General Data 
Protection Regulation. These laws generally regulate the handling of 
personal information and data collection. Such laws impact the way the 
Group can collect, use, analyse, transfer and share personal and other 
information that is central to many of the services the Group provides. 
Any actual or perceived failure by the Group to comply with relevant laws 
and regulations may result in the imposition of fines or other penalties, 
client losses, a reduction in existing services, and limitations on the 
development of technology and services making use of such data. Any of 

OFX Group Limited  Annual Report 201921

advantage is its ability to offer many clients more attractive exchange 
rates and transaction fees than they regularly receive from competitors 
such as many major banks. Competitors could potentially lower their 
spreads and transaction fees to compete with the Group, which could 
result in a reduction in, or slowing in the growth of, the Group’s transaction 
turnover, a reduction in margins, increased marketing expense or a failure 
to capture or reduction in market share. Any of these outcomes could 
materially impact the Group’s income and earnings.

•  Intellectual Property risk - The Group relies on certain intellectual property 
(IP) such as trademarks, licences, software and proprietary technology to 
conduct its business.  There is a risk that the actions taken by the Group to 
register and protect its IP may not be adequate, complete or enforceable, 
and may not prevent the misappropriation of the Group’s IP and 
proprietary information. If the Group’s IP has been compromised, the 
Group may need to protect its rights by initiating litigation such as 
infringement or administrative proceeds, which may be time consuming, 
unpredictable and costly.  Any failure by the Group to protect its IP rights may 
adversely impact the Group’s business, operations and future financial 
performance. There is a risk that the Group may infringe the IP rights of third 
parties.  Third parties may enforce their IP rights and prevent the Group from 
using the IP, which may adversely impact the business and operations of the 
Group and damage the reputation of the Group.

•  Reputational damage - Maintaining the strength of the Group’s reputation 
is important to retaining and increasing the client base, preserving 
healthy relationships with its banks, partnerships, and other service 
providers, and successfully implementing the Group’s business strategy. 
There is a risk that unforeseen issues or events may adversely affect the 
Group’s reputation. This may impact on the future growth and profitability 
of the Group. 

these events could adversely impact the Group’s business, financial 
condition and financial performance as well as cause reputational damage.

•  Relationships with banking counterparties - The Group relies on banks to 
conduct its business, particularly to provide its network of local and global 
bank accounts and act as counterparties in the management of foreign 
exchange and interest rate risk. There is a risk that one or more of these 
banks may cease to deal with the Group. The loss of a significant banking 
relationship, or the loss of a number of banking relationships at the same 
time, particularly as the Group grows, could prevent or restrict the Group’s 
ability to offer foreign exchange and payment services in certain 
jurisdictions, increase operating costs for the Group, increase time taken 
to execute and settle transactions and reduce the Group’s ability to 
internally net out transactions, all of which could materially impact 
profitability. In addition, there is a risk that a loss or reduction in the 
services provided by the Group’s banks could restrict its ability to actively 
manage its foreign exchange and interest rate risk in certain jurisdictions. 
As a result, the Group may have to increase the level of foreign exchange 
and interest rate exposure within existing operations, reduce or withdraw 
certain services it offers to clients or change its business model to reduce 
the level of risk within the business to acceptable levels, all of which could 
also materially impact profitability.

•  Fraud - There is a risk that, if the Group’s services are used to transfer 
money in connection with a fraud or theft, the Group may be required to 
take steps to recover the funds involved and may in certain circumstances be 
liable to repay amounts that it accepted for transfer, even after it has 
made the corresponding international payment. The Group has a range of 
fraud prevention controls in place to mitigate this risk.

•  Foreign exchange rate fluctuations - Changes in value in currencies can 
affect the average transaction size entered into by the Group’s clients 
and, potentially, the number of transactions. The Group offers services in 
over 50 currencies and movements in any of them may adversely impact 
the Group’s performance. In addition, as the Group reports in Australian 
Dollars, a strengthening of the Australian Dollar against other currencies 
will also have a negative impact on the reported earnings of the Group 
that relate to its income earned in geographies outside Australia (which 
may increase over time, potentially substantially).

•  Credit – The Group enters into forward exchange contracts with some of 
its clients and its banking counterparties. There is a risk that, in the event 
a client or counterparties fail to make payment upon settlement of these 
contracts, the Group will be exposed to the mark-to-market value of the 
transactions.

•  Competition - The market for the provision of foreign exchange and 
payment services is highly competitive. The major existing competitors of 
the Group include banks, money transfer organisations and other 
specialist providers. New competitors, services and business models 
which compete with the Group are likely to arise in the future. A 
substantial increase in competition for any of these reasons could result 
in the Group’s services becoming less attractive to consumer or business 
clients and partnerships, require the Group to increase its marketing or 
capital expenditure or require the Group to lower its spreads or alter other 
aspects of its business model to remain competitive, any of which could 
materially adversely affect the Group’s profitability and financial 
condition. A key aspect of the Group’s business model and competitive 

OFX Group Limited  Annual Report 201922

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

10. State of affairs and significant changes in the state of affairs

In the Directors’ opinion there have been no significant changes in the state 
of affairs of the Group during the year.  A further review of matters affecting 
the Group’s state of affairs is contained on pages 17 and 18 in the Operating 
and Financial Review.

11. Events subsequent to balance date

Ms Connie Carnabuci was appointed to the Board of OFX Group Limited 
effective 1 April 2019.

As at the date of this Report, the Directors are not aware of any other 
circumstance that has arisen since 31 March 2019 that has significantly 

12. Outlook 

affected or may significantly affect the Group’s operations in future 
financial years, the results of those operations in future financial years, or 
the Group’s state of affairs in future financial years.

Our outlook remains positive. We can drive strong and consistent earnings 
growth by:

•  Servicing 3 core segments being Consumers, Corporates and Enterprise 
Clients.

•  Continued investment in the client experience focused on Corporates and 
Enterprise.

• Geographic expansion, with an emphasis on North America and Asia; and

• Focused effort on partnerships to discover new use cases.

We have a strong balance sheet, superior service delivery, an experienced 
and ambitious team, with a clear mandate from our Board and our 
shareholders to grow.

13. Likely developments and expected results

While the impacts of foreign exchange market conditions make accurate 
forecasting challenging, it is currently expected that the combined net 
profit for the financial year ending 31 March 2020 will increase versus the 
financial year ended 31 March 2019. The Group continues to focus on 3 
core segments being Consumer, Corporate and Enterprise clients. 
Consumer growth will be driven by acquiring new customers and using our 
Client Relationship Marketing (CRM) to activate inactive customers.

We will continue to focus on growing our Corporate clients with a more 
focused acquisition spend and introducing a corporate CRM. In FY19 
corporate revenue was up 16% and is a significant contributor to our 
lifetime revenue with each corporate generating 8x higher lifetime revenue 
than a consumer. 

Enterprise is also a very valuable segment as it allows mass acquisition of 
consumer clients but it takes time to win and onboard new Enterprise 
clients. We are happy with how the pipeline is growing and expect a larger 
impact from Enterprise in FY20.

Our focus on geographic expansion remains consistent. We see strong 
growth coming from North America and Asia. Revenue in the United States 

was up 20% and revenue in Asia was up 19% in FY19. The growth in these 
regions is across all our key segments of Consumer and Corporate. We 
expect strong corporate growth out of the UK/Europe region and the 
Australia & New Zealand region will continue to be the largest single 
contributor of net profit for the Group. 

While we grow top line growth, we are also investing in our future with our 
capital expenditure focused on improving our client experience and 
ensuring we have reliable and scalable systems. Client experience includes 
continued focus on our website, mobile app, Global Currency Account and 
investment in API technology to enable our Enterprise clients.  

Accordingly, the Group’s result for FY20 is expected to be up on the result in 
FY19. The Group’s short-term outlook remains subject to the range of 
challenges outlined in Section 9 (Risks), including market conditions, the 
impact of volatility in the foreign exchange markets, the cost of its client 
acquisition through online channels, potential regulatory changes and tax 
uncertainties. OFX is well positioned to deliver continued growth in the short 
to medium term.

OFX Group Limited  Annual Report 201923

14. Environment, social and governance 

OFX is an innovative, market leading online payments company that 
encourages sustainable business practices in all of its locations and 
despite its relatively small size, operates in many countries around the 
world with a diverse workforce of employees who are dedicated to our 
mission to be a trusted international money services provider. OFX is 
committed to being a responsible business and takes its corporate social 
responsibilities seriously. We recognise the environmental and social 
impacts of our activities and seek to manage them appropriately.

Environment

OFX is a service-based organisation, with an environmental footprint that is 
relatively small, primarily comprised of the energy used by our offices, as 
well as the typical consumables of an office-based business. OFX 
considers environmental sustainability in its office rental decisions. The 
offices OFX occupies have occupancy detection sensors which turn lights 
off when a space is not being used. The frequent use of virtualisation 
technologies in all offices and data centres minimises the need for travel to 
multiple sites reducing our reliance on commercial air travel. OFX promotes 
e-communications and investment through new applications and 
web-based reporting. This enables paper consumption to be cut, as well as 
reducing mail costs. We encourage our employees and stakeholders to use 
email, recycled or carbon-neutral paper, and recycle paper waste. We 
operate waste recycling bins in all our offices. We reduce our plastic 
consumption by using water dispensers or water filtered taps to replace 
plastic bottles. We understand that there is always room for improvement 
and continuously monitor our office activities to take steps towards a 
better and more environmentally friendly office. 

Social Diversity and Inclusion

As a growing global organisation, OFX benefits from having a diverse mix 
of extraordinary individuals from diverse ethnic backgrounds, aged from 19 
to 60 and with wide ranging experience and skills. Our future growth and 
innovation comes from the talent, motivation and enthusiasm of our 
people across the world. We work with our management teams and 
determine areas of interest to guide, build and motivate our teams with 
in-house training and conferences. Employees also participate in external 
training courses, conferences and tradeshows to grow our business and 
improve the leadership skills and knowledge of our employees.

OFX provides a safe and healthy workplace for its people and visitors. 
Employees are encouraged to observe and practice safe working methods 
to support a healthy and safe work culture and environment. A state-of-
the-art, healthy workplace makes a significant contribution to the 
satisfaction and productivity of employees, as well as to their ability to 
engage with the needs of our clients. OFX also offers an Employee 
Assistance Program and subsidised health memberships. We adhere to the 
principles of good office design and ensure that our various locations have 
a similar look and feel – a strategy that maximises collaboration and 
growth. 

In FY19 OFX held its first Hackathon (the Concept). The OFX Hackathon 
plays a critical role in fostering OFX’s culture of innovation, empowerment 
and collaboration. The Hackathon provides employees with opportunities 

to collaborate cross-functionally and identify creative and innovative 
solutions to market opportunities, with products developed during 
Hackathons having potential long-term value to OFX. Various ideas that 
were ‘hacked’ were developed into prototypes, and then showcased at the 
conclusion of each event for potential implementation as future OFX 
products. The OFX Hackathon helped build employee engagement and 
deepened employee understanding of the needs of OFX’s customers.

Governance and Conduct

OFX is committed to being ethical, transparent and accountable. We 
believe this is essential for the long-term performance and sustainability of 
the Company and supports the interests of shareholders. The OFX Board of 
Directors is responsible for ensuring that the Company has an appropriate 
corporate governance framework to protect and enhance company 
performance and build sustainable value for shareholders. This corporate 
governance framework acknowledges the ASX Corporate Governance 
Council’s Corporate Governance Principles and Recommendations (ASX 
Principles and Recommendations) and is designed to support business 
operations, deliver on strategy, monitor performance and manage risk. The 
Corporate Governance Statement addresses the recommendations 
contained in the third edition of the ASX Principles and Recommendations 
and is available on the website at https://www.ofx.com/en-au/investors/
corporate-governance/. This statement should be read in conjunction with 
OFX’s website and the Directors’ Report, including the Remuneration Report. 

OFX has a Code of Conduct and Anti-Bribery and Corruption Policy (ABC 
Policy) which outlines the Group’s commitment to appropriate and ethical 
corporate practices. The Code of Conduct and the ABC Policy cover matters 
such as compliance with laws and regulations, responsibilities to 
shareholders and the community, sound employment practices, 
confidentiality, conflicts of interest, giving and accepting business 
courtesies and the protection and proper use of OFX’s assets. All directors, 
officers and employees are required to comply with the Code of Conduct 
and the ABC Policy.

OFX also has a Whistleblower Policy that documents OFX’s commitment to 
maintaining an open working environment which enables employees and 
contractors to report instances of unethical, unlawful or undesirable 
conduct without fear of intimidation or reprisal. OFX also provides an 
external confidential Online Reporting Portal which can be used for 
reporting unacceptable conduct.

Privacy and Data Security

Ensuring the privacy and security of our customers’ data and our corporate 
data is paramount for our business. At OFX, we all have a responsibility to 
protect customer and corporate information from misuse, loss, 
unauthorised disclosure or damage.

OFX recognises the importance of data privacy and we have a number of 
strategies to manage our privacy risks, including compliance with relevant 
global data privacy regulations, including the EU General Data Protection 
Regulation (GDPR), mandatory training on privacy awareness for all 
employees, and the ongoing maintenance and development of policies 
and procedures. 

OFX Group Limited  Annual Report 201924

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2019

We take the security of our customers’ data seriously. We have a dedicated 
security specialist team and we design, build and manage the security for 
our global data via:

•  Technology: We use a range of technologies and security controls to 
minimise the threat, likelihood and impact of unauthorised access to our 
networks and systems. Such technologies and controls include logging 
and monitoring capabilities to pre-empt and proactively prepare for 
internal and external threats and industry-standard infrastructure 
configuration. We continuously invest in our security capabilities, 
including maintaining and enhancing our existing technologies to ensure 
we stay ahead of new security threats.

•  Process: We employ an information asset-focused approach to cyber 
security risk management, ensuring appropriate ownership and oversight 
of systems, data and risks. Cyber security subject matter experts provide 
oversight, and our risk and internal audit functions independently assure. 
We also have security processes that include technical reviews of 
projects, and due diligence of third parties to ensure the presence and 
assess the effectiveness of security controls at critical points.

•  People: Cyber security is as much about people as it is about technology. 
We deliver programs designed to foster a strong cyber security culture 
including regular cyber security drills.

15. Insurance and indemnification of Directors and Officers 

The Directors of the Company and such other officers as the Directors 
determine are entitled to receive the benefit of an indemnity contained in 
the Constitution of the Company, to the extent allowed by the Corporations 
Act 2001 (Cth).

The Company has entered into a standard form Deed of Indemnity, 
Insurance and Access with the Non-Executive Directors against liabilities 
they may incur in the performance of their duties as Directors of the 
Company, to the extent permitted by the Corporations Act 2001 (Cth).  The 

indemnity operates only to the extent that the loss or liability is not covered 
by insurance.

During the year the Company has paid premiums in respect of contracts 
insuring the Directors and Officers of the Company against liability incurred 
in that capacity to the extent allowed by the Corporations Act 2001 (Cth).  
The terms of the policies prohibit disclosure of the details of the liability and 
premium paid.

16. No officers are former auditors

No officer of the Consolidated Entity has been a partner of an audit firm or 
a Director of an audit company that is the auditor of the Company and the 
Consolidated Entity for the financial year.

17. Non-audit services 

PricewaterhouseCoopers (PwC) continues in office as the external auditor 
in accordance with section 327 of the Corporations Act 2001 (Cth). 

The Company may decide to employ the external auditor on assignments 
additional to its statutory audit duties where the auditor’s expertise and 
experience with the Company and/or the Group are important.

The Audit, Risk and Compliance Committee is required to pre-approve all 
audit and non-audit services provided by the external auditor.  The 
committee is not permitted to approve the engagement of the auditor for 
any non-audit services that may impair or appear to impair the external 
auditor’s judgement or independence in respect of the Company.

The Board has considered the non-audit services provided during the year 
by the auditor and, in accordance with written advice provided by resolution 
of the Audit, Risk and Compliance Committee, is satisfied that the provision 
of those non-audit services during the year by the auditor is compatible 
with, and did not compromise, the auditor independence requirements of 

the Corporations Act 2001 for the following reasons:

•  All non-audit services were subject to the corporate governance 
procedures adopted by the Group and have been reviewed by the Audit, 
Risk and Compliance Committee to ensure that they do not impact the 
integrity and objectivity of the auditor; and

•  The non-audit services provided do not undermine the general principles 
relating to auditor independence as set out in APES110 Code of Ethics for 
Professional Accountants, as they did not involve reviewing or auditing 
the auditor’s own work, acting in a management or decision-making 
capacity for the Group, acting as an advocate for the Group or jointly 
sharing risk or rewards.

Details of the amounts paid or payable to PwC for audit and non-audit 
services provided during the year are set out in Note 24 to the Financial 
Statements.

OFX Group Limited  Annual Report 201925

2019

101,962

430,605

532,567

2018

338,920

-

338,920

Year ended 31 March 2019

Taxation services

Other professional services

Total remuneration for non-audit services

18. Auditors’ independence declaration

A copy of the Auditor’s Independence Declaration as required under section 
307C of the Corporations Act 2001 (Cth) in relation to the audit for the year 
ended 31 March 2019 is on page 46 of this Report.

19. Chief Executive Officer/Chief Financial Officer declaration

The Chief Executive Officer and the Chief Financial Officer have given the 
declarations to the Board concerning the Group’s Financial Statements and 
other matters as required under section 295A(2) of the Corporations Act 
2001 (Cth).

20. Rounding off

The Company is of the kind referred to in Australian Securities and 
Investments Commission Legislative Instrument 2016/191, relating to the 
“rounding off” of amounts in the Directors’ Report.  In accordance with that 
Instrument, amounts in the Directors’ Report and the financial statements 
are rounded off to the nearest thousand dollars, unless otherwise stated.

OFX Group Limited  Annual Report 201926

REMUNERATION REPORT
LETTER FROM THE CHAIR OF THE REMUNERATION AND NOMINATION COMMITTEE

AS AT 31 MARCH 2019

DEAR SHAREHOLDER
On behalf of the Board and as the new Chair of the Remuneration and 
Nomination Committee, I am pleased to present the OFX Group Limited 
(OFX or the Company) FY19 Remuneration Report.

The Remuneration Report sets out the remuneration information 
for OFX’s KMP and describes OFX’s remuneration framework.

FY19 Remuneration Outcomes

As foreshadowed in the Chairman’s letter and CEO’s letter, while the 
OFX Executive team has delivered strong results in FY19; continuing to 
deliver revenue growth above the market while also achieving 
performance improvements across key non-financial areas; 
performance is below expectations. Remuneration outcomes for FY19 
are appropriately reflective of this performance, including Short-Term 
Incentive (STI) outcomes for Executive KMP. 

The Company’s STI plan was amended in FY19. The plan now features a 
Company multiplication factor, driven by four Company performance 
measures (Company Performance Measures). FY19 Company 
Performance Measures were set at Underlying EBT (40%); NOI (20%); 
Active Clients (20%); and Leadership and Culture (20%). With this 
model, weight has been given to key financial metrics with a heavier 
EBT weighting.  The Leadership and Culture metric was incorporated to 
ensure there is a measure to reflect alignment around customer as well 
as talent management, risk management outcomes and culture. All 
staff, including Executive KMP, also have individual performance 
measures to be equally weighted.

OFX has retained the amended Executive Share Plan (ESP) as approved 
by shareholders at the 2018 AGM as its Long-Term Incentive plan (LTI). 
Key elements within the ESP were redesigned in FY18 to focus on growth in 
the Company’s share price and to align the interests of Executive KMP with 
shareholders. No shares vested under the ESP in FY19.

OFX also introduced a global employee share plan in FY19 to encourage 
greater share ownership across the Company and to align employees 
at all levels with the shareholder experience (Employee Share Scheme). 
The Employee Share Scheme has been recognised as a leading global 
plan by Employee Ownership Australia, winning the 2018 Award for 
Best New Employee Share Plan. OFX also undertook a comprehensive 
review of wider Company incentive schemes, including global 
commission plans.

OFX has strengthened its Board with the appointment of Connie 
Carnabuci as a Non-Executive Director. We also welcomed Sarah Webb, 
President, UK and Europe, Yung Ngo, President, APAC, Elaine Herlihy, 
Chief Marketing Officer and Jillian Rezsdovics, Chief People & Culture 

Officer to the Executive team. With these new Executive hires, the 
Board believes that OFX has an Executive Team capable of driving and 
delivering OFX’s strategic growth objectives.

Looking Ahead to FY20

The Board remains cognisant of the need to ensure that the remuneration 
mix for Executive KMP is appropriately balanced, as well as to ensure that 
OFX’s approach to remuneration is transparent and simple, while 
continuing to drive alignment to shareholder value creation.

The Board believes the current structure for “at risk” STI and LTI creates 
a clear alignment of Executive KMP interests with that of shareholders 
and will also ensure that, over the medium term, Executive KMP are 
encouraged to think and act like shareholders. 

The Board will continue to set incentive targets which reflect OFX’s 
focus on delivering superior risk adjusted returns for investors and 
sustained performance over the long term. The Board will also monitor 
OFX’s culture to ensure that behaviours reflect our values and that 
decisions are made in the best interests of all stakeholders.

There is no planned increase to Non-Executive Director remuneration  
in FY20.

Yours sincerely

Douglas Snedden 
Remuneration and Nomination Committee Chair
21 May 2019

OFX Group Limited  Annual Report 2019INTRODUCTION

The Directors of OFX Group Limited (the Company) present the 
Remuneration Report for the Company and its controlled entities 
(collectively the Group or OFX) for the financial year ended 31 March 
2019 prepared in accordance with the requirements of the Corporations 
Act 2001 (Cth) (the Corporations Act) and audited as required by 
section 308(3C) of the Corporations Act.

THE REMUNERATION REPORT IS DIVIDED INTO THE FOLLOWING SECTIONS:

1. Key Management Personnel  

PG 28

7. Legacy LTI Plans 

2. Remuneration Philosophy and Link to Business Strategy  

PG 29

8. Executive KMP Service Agreements 

3. Changes in FY19 

PG 33

9. Remuneration Governance 

4. Company Performance FY19 

PG 34

10. Non-Executive Director Remuneration 

5. Performance and Remuneration Outcomes for FY19 

PG 35

11. Statutory Disclosures 

6. Loans to Executive KMP  

PG 38

12. Outlook 

27

PG 39

PG 40

PG 41

PG 43

PG 44

PG 45

OFX Group Limited  Annual Report 201928

1. Key Management Personnel

The Remuneration Report outlines the remuneration arrangements in 
place for the Key Management Personnel (KMP) of the Group, which 
comprises all Directors (Executive and Non-Executive) and those 
Executives who have authority and responsibility for planning, directing 
and controlling the activities of the Group.  In this report “Executive 
KMP” refers to members of the Group Executive Team that are KMP and 
includes Mr Skander Malcolm, as an Executive Director.  

The following table details the Group’s KMP during FY19 and up to the 
date of this report. On 20 November 2018, the Company announced the 

resignation of Mr Adam Smith as the Company’s Chief Operating Officer 
and the appointment of Mr Mark Shaw to the role effective 1 March 
2019. In his new role Mr Shaw has taken responsibility for all Group 
operations as well as oversight of the Group’s risk function. The 
composition of Executive KMP was accordingly reviewed and amended 
effective 1 April 2019 to include the roles of CEO, CFO and COO.

Name

Non-Executive Directors

Roles

Steven Sargent

Melinda Conrad

Grant Murdoch

Douglas Snedden

Lisa Frazier

Connie Carnabuci

Executive Director

Skander Malcolm

 Executive KMP

Selena Verth

Adam Smith

Mark Shaw

Craige Pendleton-Browne

Wendy Glasgow

Chairman and Non-Executive Director

Non-Executive Director, retired 28 September 2018

Non-Executive Director

Non-Executive Director

Non-Executive Director

Non-Executive Director, appointed 1 April 2019

Managing Director and Chief Executive Officer (CEO)

Chief Financial Officer (CFO)

Chief Operating Officer (COO) (ceased 28 February 2019)

Chief Operating Officer (COO) (effective 1 March 2019)

Chief Technology Officer (CTO) (ceased 30 April 2018)

Chief Technology Officer (CTO) (ceased to be Executive KMP on 31 March 2019)

OFX Group Limited  Annual Report 20192. Remuneration Philosophy and Link to Business Strategy

29

2.1 Remuneration Strategy

OUR MISSION

OUR STRATEGY

To become the trusted international 
money services provider by con-
sumers and businesses, who value 
a seamless digital experience at a 
competitive price; with a personal, 
always on support team

Our strategy remains simple: to de-
liver a competitively priced and well 
supported product in the markets in 
which we operate.  Our team will be 
focused on critical initiatives in our 6 
key pillars of growth: 
• Customer experience
• Geographic expansion
• Partnerships
• Reliable and scalable systems
• Risk Management
• People

OUR REMUNERATION 
STRATEGY

To attract, retain and motivate the 
best people to drive a great culture 
that delivers on our business strat-
egy and contributes to sustainable 
long-term returns

2.2 Remuneration principles

CULTURE

Align reward to our 
strong risk, high 
performance and 
diverse and inclusive 
culture

ALIGNMENT TO 
PERFORMANCE

Reward performance 
aligned with business 
strategy and align 
Executive and 
shareholder interests

COMPETITIVE

Attract, retain and 
motivate appropriately 
qualified and 
experienced individuals 
who will contribute to 
the Group’s financial 
and operational 
performance

SIMPLE AND 
TRANSPARENT

Simple structures with 
clear expectations

SUSTAINABLE

Motivate Executives to 
deliver results with both 
short and long-term 
horizons at the same 
time meeting OFX’s 
values

OFX Group Limited  Annual Report 201930

2. Remuneration Philosophy and Link to Business Strategy    
     (Continued)

2.3 Executive KMP Remuneration Components
Total Fixed Remuneration (TFR)

Performance Conditions

Remuneration Strategy

TFR takes into account the size and complexity of the role, as 
well as skills and experiences of the Executive KMP. Includes 
cash, non-financial benefits, and superannuation for Australian 
based Executive KMP. Outside Australia TFR is base salary only.

Set to attract, retain and motivate the right talent to deliver on 
the Group’s strategy and contribute to the Group’s financial and 
operational performance. 

Short Term Incentive (STI)

Delivered as a combination of a cash award and deferred equity issued as performance rights.

Performance rights  are issued under the Global Equity Plan as approved by shareholders at the 2018 Annual General Meeting.

Performance Conditions

Remuneration Strategy

Calculated using:

• Company Performance Measures; 

• Individual performance measures; and

• Percentage of TFR. 

There is no overall Company financial gateway, however, the 
Board maintains absolute discretion as to whether any STI 
awards will be paid.

Company Performance Measures are reviewed and reset by the 
Board annually with Threshold/Target/Maximum levels set for 
each measure.

Company Performance Measures for FY19:

• Underlying Earnings Before Tax (EBT) (40%)

• Net Operating Income (NOI) (20%)

• Active Clients1 (20%)

• Leadership and Culture (20%)

Underlying EBT has been used as it represents a more accurate 
reflection of business performance.

Assessment for Threshold/Target/Maximum levels to follow a 
straight line from 90% to 110%, with the vesting scale ranging 
from 50% (for 90% of Target) through to 110% (for 110% or more 
of Target).

Individual performance measures to be equally weighted.

Annual “at risk” incentive opportunity awarded on the achievement 
of performance conditions over a 12-month period.

Performance conditions are clearly defined and measurable and 
designed to support the financial and strategic direction of the 
Group and in turn translate to shareholder return.

For FY19 the Company Performance Measures are largely 
determined by financial metrics with one KPI set for Leadership 
and Culture based on measurements including talent 
management and delivery, risk management outcomes, Net 
Promoter Score (NPS) outcomes and employee engagement 
scores.

Individual performance measures are specific to the Executive 
KMP’s role.

Threshold/Target/Maximum targets for each measure are set by 
the Board to provide a challenging but purposeful incentive.  The 
Board also has the discretion to adjust STI outcomes up or down to 
be satisfied that individual outcomes are appropriate.

The part allocation of STI into a deferred equity encourages 
Executive KMP to behave like shareholders from the grant date. 
Performance rights vest after 12 months with a further 12 month 
holding lock. Full share ownership will occur 12 months earlier than 
in FY18, but inability to sell for a further 12 months will deliver the 
full shareholder experience.

The fair value of the performance rights is determined based on 
the market price of the Company’s shares at the grant date, with 
an adjustment made to account for the vesting period over two 
years and expected dividends during that period that will not be 
received by the participants.

1 Active Clients is the number of clients who have transacted at least once in the prior 12 months.

OFX Group Limited  Annual Report 201931

Long Term Incentive (LTI) 
Executive Share Plan (ESP)

Three-year incentive opportunity delivered through restricted Company shares – allocated upfront, pursuant to a non-recourse company loan. 

Performance Conditions

Remuneration Strategy

Vesting condition: Underlying EBITDA “Gateway”where EBITDA 
over the 3-year performance period must be accretive for 
shares to vest.

Performance condition: Absolute Total Shareholder Return (TSR) 
Compound Annual Growth Rate (CAGR). Loan forgiveness is 
then granted as follows:

• 10% forgiveness for 10% TSR CAGR;

• 20% forgiveness for 15% TSR CAGR; and

• 30% forgiveness for 20% TSR CAGR.

Loan forgiveness is capped at 30%.

Executive KMP must either settle their loan at the end of the 
loan period, or surrender all shares in full settlement of the loan.

Grants made to Executive KMP under the ESP for FY19 will be 
tested on an underlying EBITDA basis.

Designed to encourage sustainable, long-term value creation and 
align Executive KMP with shareholders.

This form of incentive delivers immediate share ownership, linking 
a significant portion of remuneration to OFX’s share price and 
returns generated for shareholders.

Allocation of shares upfront encourages Executive KMP to behave 
like shareholders from the grant date. The shares are restricted 
and subject to risk of forfeiture during the vesting/performance 
periods and while the loan remains outstanding and links 
remuneration to Underlying EBITDA performance over three years 
and Absolute TSR.  

The Underlying EBITDA Gateway and Absolute TSR CAGR 
performance condition are designed to encourage Executive KMP 
to focus on the key performance drivers which underpin 
sustainable growth in shareholder value. The Underlying EBITDA 
Gateway provides a ‘counterbalance’ to the Absolute TSR CAGR 
performance condition, designed to check that the quality of the 
share price growth is supported by the Group’s earnings 
performance, and not market factors alone.

Substantial benefit from the ESP is only achieved through loan 
forgiveness. If the Absolute TSR CAGR threshold of 10% is not 
achieved there is no loan forgiveness and the Executive KMP has 
to repay the full loan amount, less any after-tax dividend 
payments applied against the loan.

OFX Group Limited  Annual Report 201932

2.4 Remuneration delivery and mix
The Executive KMP remuneration mix is structured so that a substantial 
portion of remuneration is delivered as OFX securities through either 
deferred STI or LTI. The total remuneration correlates to performance. 

The following diagram (which is not to scale) sets out the remuneration 
structure and delivery timing for Executive KMP.

Year 1

Year 2

Year 3

1. FIXED REMUNERATION

Salary and other 
benefits (including 
statutory superannuation)

100%

2. STI (Target is 115% of TFR for CEO and 60% of TFR 
for other Executive KMP)

Cash STI

CEO

EXECUTIVE KMP

12 months deferred 
vesting 

12 month holding lock 
post vesting

50%

50%

30%

70%

CEO: 50% cash. 50% 
deferred into 
performance rights. 

KMP: 70% cash. 
Executive KMP: 30% 
deferred into 
performance rights.

3. LTI (92% of TFR for CEO and 40% of TFR for each 
other Executive KMP)

Subject to 3-year 
performance period. 

Subject to 3-year performance period. 

Portion of loan may be forgiven at the end of 
the 3-year performance period according to the 
schedule below:

•  10% forgiveness for 10% Absolute TSR CAGR; 
•  20% forgiveness for 15% Absolute TSR CAGR; and 
• 30% forgiveness for 20% Absolute TSR CAGR.

OFX Group Limited  Annual Report 201933

Remuneration mix
TARGET2

CEO

32%

19%

19%

30%

Executive 
KMP

50%

3. Changes in FY19

21%

9%

20%

Fixed

STI (cash)

STI Deferred

LTI

The Company’s STI plan was amended for FY19. The minimum earnings 
before tax (EBT) gateway has been removed and replaced with a 
Company pool, driven by four Company performance measures to be 
reviewed and reset annually with Threshold/Target/Maximum levels for 
each metric (Company Performance Measures).

FY19 Company Performance Measures were set at:

Notwithstanding individual performance, or that of the Company, the 
Board may determine, in its discretion not to award any STI award in 
respect of a financial year if the Board determines that the Company or 
any of the Company’s employees has been involved in a serious 
compliance breach, whether of any laws, regulations, internal policies 
or procedures or the Company’s Code of Conduct.

• Underlying EBT (40%);

• NOI (20%);

• Active Clients (20%); and

• Leadership and Culture (20%). 

With this model, more weight has been given to financial measures and 
with the combination of heavier EBT weighting and other aligned 
financial measures, the Board considered there was no longer a 
requirement for a plan gateway.

All staff, including Executive KMP, also have individual performance 
measures to be equally weighted. The STI opportunity is communicated 
at target, that is, the amount that would be awarded if the overall STI 
pool generated by the Company Performance Measures were to equal 
100%, and an individual performance rating of ‘Meets Expectations’ is 
achieved. Individual performance measures are capped at 120% for 
performance deemed by the Company to have substantially exceeded 
expectations. The maximum STI opportunity that may be awarded is 
132% of target (110% for Company Performance Measures) multiplied 
by individual performance (120%). The minimum STI opportunity is zero 
where Company Performance Measures are 0%; and/or an individual 
performance of ‘Does Not Meet Expectations’. 

2 Target mix accounts for partial loan forgiveness under the ESP for ‘on target’ performance.

For certain employees, including Executive KMP, there will be a 
component of the total STI award that is deferred. The purpose of the 
STI deferral is to drive further alignment between employee and 
shareholder interests, and to provide a clear focus on long-term 
sustainable growth.

The design methodology of the new STI plan seeks to:

•  Offer a simple program that works for all stakeholders including 

Executives and employees.

• Reflect the key financial drivers of business success.

•  Align how the Executive team and other employees are assessed  

and rewarded.

•  Provide an opportunity for all employees to share in the success  
of the Company while protecting shareholders if results fall below 
expectations.

•  Deliver a vehicle to provide ownership of Company stock to senior 

employees in addition to Executives.

•  Provide both immediate rewards and deferred rewards to protect the 

Company over time.

OFX Group Limited  Annual Report 201934

4. Company Performance FY19

5-year Group Performance

The Group’s FY15-FY19 annual financial performance measures 
compared with short term and long term remuneration outcomes is  
set out below.

Performance metrics3

Net operating income4

EBITDA

Underlying EBITDA

Active Clients

Basic earnings per share5

Underlying basic earnings per share6

Dividend per share7

Closing share price

2015

$90.1m

$34.5m

$34.5m

142,500

10.11cps

10.11cps

2016

2017

2018

2019

$103.9m

$105.1m

$109.9m

$118.7m

$33.1m

$36.1m

$27.8m

$27.8m

$29.8m

$29.8m

$27.9m

$32.2m

150,900

156,700

161,900

156,500

9.09cps

9.95cps

8.17cps

8.17cps

7.79cps

7.79cps

7.28cps

8.67cps

$0.05875

$0.07184

$0.05900

$0.05800

$0.05640

$2.41

$2.02

$1.48

$1.69

$1.67

3. These are not calculations based on constant currency.
4.  Net operating income, a non-IFRS measure, is the combination of ’Fee and trading income’ and 

“Fee and commission expense’ and ’Interest income’.

5 For the calculation of EPS refer to Note 6 of the financial statements.

6.  Underlying basic earnings per share is the basic earnings per share calculation utilising the 

underlying NPAT of the Group.

7. This represents dividends distributed in the period.

OFX Group Limited  Annual Report 20195. Performance and Remuneration Outcomes for FY19

35

Actual remuneration earned during FY19 for Executive KMP is set out 
below. This information has not been prepared in accordance with 
accounting standards but has been provided to ensure shareholders 

are able to clearly understand the remuneration outcomes for 
Executive KMP over the financial year, albeit derived from prior years.  

5.1 Fixed Remuneration  

Regular reviews of remuneration levels are a key element of the 
Board’s role, and a comprehensive market review was conducted for 

each Executive KMP in FY19 which resulted in the below amendments 
to base salary for Executive KMP.

Name

S Malcolm

A Smith8

S Verth

W Glasgow9

C Pendleton-Browne10

M Shaw11

% increase

2.4

2.4

2.4

-

-

3.0

The Board believes that these changes result in appropriate, market-
competitive fixed remuneration.

The value of the Deferred STI that vests, depends on the company 
share price at the time of vesting.  

In addition to Fixed Remuneration and the cash component of STI, 
actual pay received includes equity that has vested from equity made 
in prior periods, whether from Deferred STI or from LTI vesting.

The actual STI is dependent on OFX and individual performance.

With respect to LTI, the table below shows no value was crystallised in 
FY19 from previous year allocations.  

Remuneration paid in FY19

Name

S Malcolm

A Smith8

S Verth

W Glasgow9

C Pendleton-Browne10

M Shaw11

Fixed remuneration

Non monetary 
benefits (if any)

665,261 

349,393 

377,287

308,796

60,883 

28,634

-

 -

- 

- 

- 

- 

Cash bonus

210,543 

-

96,140

80,861

-

7,781

Deferred STI 
(vested over 2019)

LTI  
(vested over 2019)

Actual FY19 
remuneration paid

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

 -

- 

875,804

349,393

473,427

389,657

60,883

36,415

8 Ceased to be KMP 28 February 2019.
9 Ceased to be KMP on 31 March 2019.
10.Ceased to be KMP on 30 April 2018.
11 Commenced KMP on 1 March 2019.

OFX Group Limited  Annual Report 201936

5.2 STI 

The STI Plan is aligned to shareholder interests by:

Encouraging Executive KMP to achieve year-on-year performance in 
a balanced and sustainable manner through a mix of financial and 
non-financial performance measures.

Mandatory  deferral  of  STI  award  into  performance  rights  acting  as 
a retention mechanism (50% deferred for CEO and 30% deferred for 
other Executive KMP).

COMPANY PERFORMANCE
MEASURES

X

INDIVIDUAL PERFORMANCE
MEASURES 

X

TARGET STI %

4 Company Performance Objectives 
reviewed and set by the Board annually 

Threshold 
Target 
Max 

Payout

50% 
100% 
110% 

Does not meet 
Mostly meets 
Meets 
Exceeds 
Outstanding 

1 
2 
3 
4 
5 

0% 
75% 
100% 
110% 
120%

X

TFR 
(TFR is base 

salary outside 

Australia)

=

STI
Min = 0%

Max = 132%

FY19 STI outcomes
STI achieved by Executive KMP for FY19 is set out in the table below:

Executive KMP

S Malcolm

S Verth

A Smith

M Shaw

C Pendleton-Browne

W Glasgow

STI at target

765,612

227,013

-

18,372

-

210,030

Company 
Performance 
Measures

55%

55%

-

55% 

-

55%

Individual 
Performance

STI 
achievement

STI 
achievement $

Cash $

STI portion 
deferred $

100%

110%

-

110%

-

100%

55%

61% 

- 

61%  

- 

55% 

421,086 

210,543

210,543

137,343 

96,140

41,203

- 

11,115 

-

-

7,781

-

-

3,334

-

115,516 

80,861

34,655

Bonus Pool Calculation

FY19 Actual

% Achieved

Payout rate 

Funding

FY18 Actual

Underlying EBT

NOI

Active Clients

Leadership and Culture

TOTAL

26.4

118.7

156,485

-

97%

94%

0%

-

-

86%

72%

0%

34.5%

14.5%

24.9

109.9

0% 

161,906

See commentary

- 

6.0%

55.0%

-

-

YOY %

6.1%

8.0%

-3.3%

-

-

As Active Clients decreased during the period, pay out on this metric 
was determined at 0%. The Leadership and Culture metric was 
considered and the Board determined it appropriate to allocate an 
appropriate % achievement to this metric based on demonstrated 
performance in talent management, risk management outcomes, Net 
Promoter Score (NPS) outcomes and employee engagement scores 
with appropriate reduction in pay out for failure to meet growth targets. 

Mr Malcolm’s individual performance was assessed by the Board on the 
Company Performance Measures as set out in the table above and the 
following Individual performance measures:

• Yearly transaction number increase by 18%; and

•  Structured Talent Management Program development and implementation, 
initially for the top 40 leadership at OFX globally. This includes identifying 
top 40 roles, building clear succession plans for Executives and 
driving Board visibility to Top 40 roles and succession planning.

OFX Group Limited  Annual Report 2019 
  
 
 
 
37

5.3. LTI (Executive Share Plan)

How performance translates into LTI outcomes

The LTI Plan is aligned to shareholder interests by:

Encouraging Executive KMP to make sustainable business decisions 
with allocation of shares upfront encouraging Executive KMP to 
behave like shareholders from the grant date. Shares are restricted 
and subject to risk of forfeiture during the vesting/performance 
periods and while the loan remains outstanding.

The EBIDTA Gateway and Absolute TSR CAGR performance condition 
encourage  Executive  KMP to focus  on the  key  performance  drivers 
which underpin sustainable growth in shareholder value with poten-
tial  loan forgiveness  (on  a  sliding  scale to  a  maximum  of  30%) for 
growth in Absolute TSR CAGR.

LTI Outcomes for FY19 

No shares under the ESP vested in FY19, however Executive KMP were 
issued grants under the ESP for FY19 as outlined in the table below. 

Fixed Remuneration x Grant % x Gross-up Factor (2) divided by the share 

acquisition price (being the 5 day VWAP for the period prior to and 

From FY19, as approved by shareholders at the Company’s AGM in 
August 2018, in order to reward good performance, part of the loan may 
be forgiven at the end of the 3-year performance period upon the 
achievement of specified performance conditions.

For FY19 Executive KMP were offered a single grant of shares. The value 
of the grants was determined by reference to a set % of TFR. The 
number of shares that each Executive KMP received was determined 
using the following formula:

including 22 June 2018).

The Gross-up Factor replaced the previously used Fair Value Factor 
(Black Scholes).

Australian Accounting Standards require the ESP awards be treated as 
options for accounting purposes due to the structure of the plan. The 
number and value of notional options held by Executive KMP under the 
ESP during the financial year ended 31 March 2019 is set out in the 
table below.

Issuance

Grant date

Vesting date

Expiry date

Price per share at 
grant date

Share-based loan 
(tranche 1)

Share-based loan 
(tranche 2)

Share-based loan 
(tranche 3)

30 Sept 2016

7 June 2019

6 June 2021

30 Sept 2016

7 June 2020

6 June 2022

30 Sept 2016

7 June 2021 

6 June 2023

FY18 share-based loan

22 Sept 2017

7 June 2020

6 June 2022

FY19 share-based loan

22 June 2018

7 June 2021

6 June 2023

0.74 

0.81 

0.87 

0.65 

0.53 

Performance
achieved

To be 
determined 

 To be  
determined

To be  
determined 

To be  
determined 

 To be 
determined

% vested

–

–

–

–

–

Current KMP

S Malcolm

S Verth

W Glasgow

M Shaw

Former KMP 

A Smith12

Held at 1 April
2018

Granted during
the year

Exercised 
during the year

Forfeited during
the year

Held at 31
March 2019

Value of options 
at grant date $

1,877,166

220,370

-

-

691,603

170,985

158,209 

158,209

500,000

161,910

-

-

-

-

-

- 

- 

- 

- 

2,568,769 

1,649,362

391,355 

248,868

158,209 

158,209

84,687

84,687

(661,910)

- 

471,318

12   A Smith ceased to be KMP and an employee on 28 February 2019.  Shares forfeited following  
A Smith ceasing to be an employee will be dealt with in accordance with the terms of the ESP.

OFX Group Limited  Annual Report 201938

6. Loans to Executive KMP 

The details of non-recourse loans provided to Executive KMP under the 
ESP during FY19 are set out below. 

Under the ESP, Executive KMP acquire shares in the Company funded 
by a non-recourse loan from the Company. These loans are provided for 
the sole purpose of Executive KMP acquiring shares in the Company. 
The amount of the loan is equal to the issue price multiplied by the total 
number of shares issued. The loan is ‘interest free’ in that there is no 
annual interest charge to the participant on the loan. However, the 
notional value of this interest is taken into account in the overall 
structure of the program. The participant is obliged to pay a portion of 

the post-tax value of any dividends received during the loan term 
toward repayment of the loan amount. To access the shares, 
participants must repay their loan in full. Following the end of the 
vesting period, assuming the EBITDA ‘gateway’ is achieved, the 
participant can either repay the loan directly or sell some or all of their 
shares and apply the proceeds to repay the loan. Shares remain 
restricted until the loan is repaid, and it is important that the loan 
obligation is always taken into account alongside the face value of 
shares under the ESP awards.

Name 

Current KMP

S Malcolm

S Verth

W Glasgow

M Shaw

Former KMP

A Smith

Held at 1 April
2018 $

Advances 
during the 
year $

Loan 
forgiveness 
during the 
year $

Repayments 
during
the year $

Held at 31
March 2019 $

Interest free 
value $

Highest 
indebtedness 
during the 
year $ 

3,373,792

1,225,866

396,067

-

-

303,071

280,425

280,425

-

-

-

-

(65,880)

4,533,778

350,237

4,599,659

(9,002) 

690,136

(2,235) 

(2,235) 

278,191

278,191

48,214

12,507

12,507

699,138

280,425

280,425

1,044,105

286,985

(1,313,858)

(17,233)

- 

127,131

1,331,090

OFX Group Limited  Annual Report 20197. Legacy LTI Plans

39

OFX’s LTI changed in FY17 from the Legacy LTI Plan to the ESP to align 
with market practice, while continuing to support the Group’s strategy. 
The Legacy LTI Plan remains a legacy plan. The Legacy LTI Plan issued 
performance rights, service rights and share options to Executive KMP. 
The Legacy LTI Plan will continue to operate until all issuances on foot 

vest or lapse in accordance with relevant vesting conditions as 
determined by the Board. 

Legacy performance rights, service rights and options as vested and 
on foot as at 31 March 2019 are set out below.

Issuance

Grant date

Vesting date

Price per share at 
grant date

Performance
achieved

% vested

Retention rights tranche 1

20 October 2014

7 June 2019

Retention rights tranche 2

20 October 2014

7 June 2019

Retention rights tranche 3

20 October 2014

7 June 2019

FY15 performance rights

FY16 performance rights

26 June 2015

7 June 2018

14 June 2016

7 June 2019

Service rights Executive A

16 October 2015

7 June 2017

Service rights Executive B

Share options tranche 1

20 Nov 2015

20 Nov 2018

1 June 2015

30 June 2018

Share options tranche 2

1 June 2015

30 June 2019

2.21

2.21

2.21

1.84

1.94

2.51

2.42

0.52

0.50

No

No

No 

No

No

N/A

N/A

No

 To be 
determined

–

–

–

–

–

100%

0%

–

–

The grants under the Legacy LTI Plan have the following vesting conditions:

Performance rights

Issuance

Retention rights tranche 113

Retention rights tranche 213

Retention rights tranche 3

FY15 performance rights

Issuance

FY16 performance rights13

EPS CAGR

14%

14%

14%

17%

EPS CAGR

17%

Vesting Level (EBITDA CAGR)

100%

19%

19%

19%

22%

25%-100%

14%-19%

14%-19%

14%-19%

17%-22%

Vesting Level (NOI CAGR)

100%

22%

25%-100%

17%-22%

0% Performance Period

<14%

<14%

<14%

<17%

54 Months

54 Months

54 Months

36 Months

0% Performance Period

<17%

36 Months

Service rights

Share options

Service rights are issued in certain circumstances as part of the initial 
employment arrangements for employees. The only vesting condition 
is ongoing employment at the vesting date. On vesting, each service 
right is convertible into one ordinary share of the Company. No exercise 
price is payable.

On vesting, each share option is convertible into one ordinary share of 
the Company. An exercise price of $2.49 is payable in order for the 
options to vest and must be exercised within 12 months of the vesting 
date. There were no share options issued during the year ended 31 
March 2019.

Further information on share-based payments is set out in Note 22 of 
the Financial Statements.

13   The performance period of these tranches was modified in the 2017 financial year to align with 

tranche 3.

OFX Group Limited  Annual Report 201940

8. Executive KMP Service Agreements

Contractual arrangements for Executive KMP

The main employment terms and conditions for Executive KMP as at  
31 March 2019 are set out below.

Contract Components 

CEO

Other Executive KMP

Basis of contract

Ongoing (no fixed term)

Ongoing (no fixed term)

Notice period

6 months

6 months 

Post-employment restraints

Maximum 6 month post-employment 
non-compete and non-solicitation 
restraint

Maximum 12 months post-employment 
non-compete and non-solicitation 
restraint

Treatment of STI and LTI

Upon termination, if the CEO is 
considered a good leaver, the CEO will be 
entitled to a pro-rata STI award. Board 
discretion applies to the treatment of any 
unvested LTI.

Upon termination, if the Executive KMP 
is considered a good leaver, the Exec-
utive KMP may be entitled to a pro-rata 
STI award. Board discretion applies to 
the treatment of any unvested LTI

OFX Group Limited  Annual Report 20199. Remuneration Governance

41

9.1 Role of the Remuneration and Nomination Committee

9.4 Malus and Clawback

The STI and LTI arrangements are subject to malus and clawback 
provisions that enable the Company to reduce or claw back awards 
where it is appropriate to do so. The Board retains wide discretion to 
adjust formulaic incentive outcomes up or down (including to zero) 
prior to their finalisation. Malus refers to the exercise of downward 
discretion. Clawback refers to the Board’s power to recover awards or 
payments that have been made, granted or vested (including the 
forfeiture of vested equity awards, or the demand of the return of 
shares or the realised cash value of those shares) where the Board 
determines that the benefit obtained was inappropriate (for example, 
as a result of fraud, dishonesty or breach of employment obligations by 
the recipient or any employee of the Group). The Board has not 
encountered circumstances in this or prior periods that have required 
the application of the clawback provisions.

9.5 Change of Control

If a change of control occurs prior to the vesting of share rights that are 
not subject to performance hurdles the Board has discretion to bring 
forward vesting dates where it considers it appropriate to do so. If a 
change of control occurs prior to the vesting of STI or LTI that is subject 
to performance hurdles, the Board has discretion to determine that 
some or all of the unvested shares will vest. In exercising this 
discretion, the Board may have regard to any matter the Board 
considers relevant, including the extent to which the vesting conditions 
have been satisfied (or estimated to have been satisfied) at the time 
the change of control occurs or the proportion of the performance 
period during which the vesting conditions are tested has passed at the 
time the change of control occurs. 

The Remuneration and Nomination Committee (Remuneration 
Committee) is responsible for reviewing and making recommendations 
to the Board on the Company’s remuneration packages for Non-
Executive Directors, the CEO, and Executives. It is also responsible for 
reviewing the Company’s recruitment policies, superannuation 
arrangements, Board and Executive succession planning and 
performance evaluations. The Charter of the Remuneration and 
Nomination Committee is available on the Group’s website at www.ofx.
com/en-au/investors/corporate-governance/.

To assist in performing its duties, the Remuneration Committee seeks 
independent advice from external consultants on various remuneration 
related matters. The Remuneration Committee follows protocols 
around the engagement and use of external remuneration consultants 
to ensure compliance with the relevant Executive remuneration 
legislation.

In FY19, Watkins Group Consulting was engaged as an independent 
specialist to provide data and scenarios on the Company’s 
remuneration framework.  Watkins Group Consulting did not make any 
remuneration recommendations, as defined by the Corporations Act 
2001 (Cth).

9.2 Board discretion

The Company has a structured and objective approach to 
remuneration. However, the Remuneration Committee and the Board 
are able to exercise judgement and discretion as is required to provide 
remuneration outcomes for Executive KMP that appropriately reflect 
the performance of the Group and the achievement of real and tangible 
results that are consistent with the Group’s strategic priorities, are in 
line with Group values, and enhance shareholder value. 

9.3 Cessation of employment

Participants are not eligible for any STI cash payment or any deferred 
STI which are subject to restriction if they are terminated due to 
misconduct or poor performance, nor in general, if they resign or retire 
without a managed transition approved by the Board. In certain 
appropriate circumstances allowed for under Executive Service 
Agreements, the Board may deem an Executive KMP to be a “good 
leaver” and exercise discretion to allow eligibility for a pro-rata cash 
payment in respect of the current performance year and may 
determine that deferred STI previously awarded is retained.

In general, all ESP shares are forfeited and surrendered in full 
settlement of the loan if a participant ceases employment prior to the 
end of the performance period. The Board, however, has absolute 
discretion in appropriate circumstances to deem an Executive KMP to 
be a “good leaver” and determine that some or all of a participant’s ESP 
share awards be retained.

OFX Group Limited  Annual Report 201942

9.6 Other Equity/Share Plans

The Company introduced a global employee share plan in FY19 in which 
all employees can be awarded shares on an annual basis (Employee 
Share Scheme). The Employee Share Scheme was introduced to 
encourage greater share ownership across the company. For FY19 
eligibility for the award was subject to a service requirement. For the 
FY19 award, shares were allocated to employees on a restricted basis 
(the shares cannot be traded until the earlier of cessation of 
employment or three years). Directors and Executives are not eligible 
for the Employee Share Scheme.

OFX’s Employee Share Scheme has been recognised as a leading 
global employee share plan by Employee Ownership Australia, winning 
the 2018 Award for Best New Employee Share Plan.

9.7 Minimum shareholding requirements for Non-
Executive Directors

A minimum shareholding requirement for Non-Executive Directors was 
introduced in FY19. The minimum shareholding requirement seeks to 
align the interests of the Board and shareholders with a minimum 
shareholding requirement for Non-Executive Directors. Each Non-
Executive Director must establish and maintain a level of share 
ownership equal to one times the Non-Executive Director annual base 

fee. For the purposes of calculating the minimum holding, this does not 
include any higher fee for acting as Chair or for membership of any 
Board Committees. The minimum holding must be reached within three 
years of appointment. At the date of this Remuneration Report, all 
Non-Executive Directors either met the minimum requirement or were 
on track to meet it within the required time. 

9.8 Securities Trading Policy

All Directors and employees are required to comply with the Group’s 
Securities Trading Policy in undertaking any trading in the Company’s 
shares and may not trade if they are in possession of any inside 
information. Directors and employees can only trade during the 
specified trading windows immediately following the release of the half 
year and full year results and the Annual General Meeting. In addition, 
Directors and certain restricted employees may only trade during the 
trading windows with prior written clearance as set out in the Policy. 
The Policy prohibits employees who participate in any equity-based 
plan from entering into any transaction in relation to unvested 
securities which would have the effect of limiting the economic risk of 
an unvested security.

OFX Group Limited  Annual Report 201910. Non-Executive Director Remuneration 

43

10.1 Fee framework

10.2 Fee pool

The Board seeks to set fees for the Non-Executive Directors that reflect 
the demands which are made on and the responsibilities of the 
Directors, and at a level which will attract and retain directors of the 
highest quality.

Non-Executive Director fees will be reviewed from time to time and they 
may seek the advice of external remuneration advisors for this 
purpose. There were no changes in fees during FY19.

The maximum payable to be shared by all Non-Executive Directors is 
currently set at $1,000,000 per annum, which was approved by 
shareholders in General Meeting prior to the Company’s listing on the 
ASX in 2013. To preserve independence, Non-Executive Directors do not 
receive any equity as part of their remuneration and do not receive any 
performance related compensation. Non-Executive Directors receive 
superannuation contributions where required by Superannuation 
Guarantee legislation.

Fees applicable for FY19

Role

Chairperson fee

Base Director fee

Committee Chair fee

Committee Member fee

Statutory Non-Executive Director fees for the year ended 31 March 2019
Details of the fees paid to the Non-Executive Directors for the year ended 31 March 2019 are outlined below:

Short-term employee benefits 
Cash salary and fees

Post-employment benefits 
Superannuation

Non-Executive Director

2018

2019

2019

$

200,000

100,000

25,000

15,000

Total

2018

2019

S Sargent

M Conrad14

G Murdoch

D Snedden15

L Frazier16

Total Non-Executive 
Director 

210,130

127,854

114,155

118,721

–

210,046

63,927

114,155

123,288

111,872

2018

19,870

12,146

10,845

11,279

–

19,954

230,000

230,000

6,073

10,845

11,712

10,628

140,000

125,000

130,000

70,000

125,000

135,000

–

122,500

570,860

623,288

54,140

59,212

625,000

682,500

Director shareholdings

Details of the Directors’ and their affiliates’ shareholdings in OFX Group Limited are set out below:

S Sargent

S Malcolm

M Conrad18

G Murdoch

D Sneddon

L Frazier

C Carnabuci

Type

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Opening balance

Issued

Acquisition

100,000

-

- 

1,904,136

691,60317

28,240 

100,000

245,000

100,000

-

17,116

-

-

-

-

-

- 

- 

-

54,645

-

Disposals/
forfeitures

Closing balance

-

-

-

-

-

- 

-

100,000

2,623,979

100,000

245,000

100,000

54,645

17,116

14   Resigned effective 28 September 2018.
15 Appointed Chair of the Remuneration and Nomination Committee effective 28 September 2018.
16   Appointed as a Member of the Audit, Risk and Compliance Committee effective 28 September 2018. 

17  Shares were granted in accordance with the Executive Share Plan and are restricted until 

performance measures have been met and the corresponding loan in respect of those shares 
has been repaid.

Ms Frazier was also paid a fee of AUD15,000 for FY19 for her service as an independent director of 
the Company’s wholly owned subsidiaries in the US and Canada.

18 As at 28 September 2018.

OFX Group Limited  Annual Report 201944

11. Statutory Disclosures 

The table below details the remuneration paid to Executive KMP and has been prepared in accordance with the accounting standards.

Short-term employee benefits 

Post-employ- 
ment benefit

Long-term  
benefits

Share-based payments

Current KMP

Year

Cash salary 
and fees

Cash bonus

Other

Super-
annuation

Long service 
leave

Deferred STI25

Performance 
rights

S Malcolm

S Verth

2019

2018

2019

2018

642,713

210,543

630,059

306,375

356,488

96,140

161,987

120,587

W Glasgow19

2019

289,505

80,861

M Shaw20

Former KMP

A Smith21

C Pendle-
ton-Browne22

2018

2019

2018

2019

2018

38,500

28,333

-

328,982

-

7,781

-

-

330,059

115,188

2019

58,271

-

2018

330,136

3,000

M Ledsham23

2019

-

2018

251,375

-

-

Total KMP 
remuneration

2019

1,704,292

395,325

2018

1,742,116

545,150

Transactions of KMP

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

20,415

2,133

59,091

19,941

20,411

10,024

19,291

3,658

-

-

20,411

19,940

2,612

19,940

-

545

388

-

-

-

301

-

-

889

-

860

-

11,122

(37,087)

30,271

9,922

3,990

5,497

-

45

-

3,207

3,778

-

-

-

-

-

-

-

-

-

-

Share loan

Total

(147,114)

787,781

304,259

1,291,450

(12,951)

470,398

35,719

332,307

22,171

417,325

-

42,158

1,883

38,343

-

-

-

(73,343)

279,257

26,192

10,443

506,489

-

-

60,883

(77,293)

(65,749)

210,894

-

-

-

(208,272)

(65,749)

(48,611)

83,140

2,822

77,762

-

(209,354)

2,053,987

84,625

(34,793)

38,039

(259,373)

218,923

2,334,687

Shares held in the Company by Executive KMP at the end of the financial year, excluding shares granted under the ESP, are set out below.

Current KMP

S Malcolm

S Verth

W Glasgow

M Shaw

Former KMP

A Smith24

Held at 1 April 2018

Exercise of share options or 
rights during the period

Other movements

Held at 31 March 2019

26,970

5,800

-

52,222

92,829

-

-

-

-

-

28,240

-

-

-

-

55,210

5,800

- 

 52,222

92,829

19 W Glasgow ceased to be a KMP on 31 March 2019.
20 M Shaw commenced to be a KMP on 1 March 2019.
21 A Smith ceased to be a KMP on 28 February 2019.

22 C Pendleton-Browne ceased to be a KMP on 30 April 2018.
23 M Ledsham ceased to be a KMP on 13 April 2017.
24  A Smith ceased to be a KMP on 28 February 2019.  The balance above is reflective of the known 

balance at resignation date.

25 The amounts for deferred STI payments reflect the accounting expense on a fair value basis.

OFX Group Limited  Annual Report 2019 
 
 
 
12. Outlook

45

The Group will continue to review and adjust its reward mechanisms 
annually, as required, to ensure that its long-term growth aspirations 
are met.

This Directors’ Report is made in accordance with a resolution of the 
Directors. On behalf of the Board 21 May 2019.

Steven Sargent 
Chairman
21 May 2019

Skander Malcolm 
Chief Executive Officer and Managing Director
21 May 2019

OFX Group Limited  Annual Report 201946

Auditor’s Independence Declaration
As lead auditor for the audit of OFX Group Limited for the year ended 31 March 2019, I declare that to 
the best of my knowledge and belief, there have been: 

(a)

no contraventions of the auditor independence requirements of the Corporations Act 2001 in 
relation to the audit; and

(b)

no contraventions of any applicable code of professional conduct in relation to the audit.

This declaration is in respect of OFX Group Limited and the entities it controlled during the period.

Elizabeth O'Brien 
Partner
PricewaterhouseCoopers

Sydney
21 May 2019

PricewaterhouseCoopers, ABN 52 780 433 757
One International Towers Sydney, Watermans Quay, Barangaroo, GPO BOX 2650, SYDNEY  NSW  2001
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au
Level 11, 1PSQ, 169 Macquarie Street, Parramatta NSW 2150, PO Box 1155 Parramatta NSW 2124
T: +61 2 9659 2476, F: +61 2 8266 9999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation.

OFX Group Limited  Annual Report 2019FINANCIAL STATEMENTS
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

FOR THE YEAR ENDED 31 MARCH 2019 

Fee and trading income

Fee and commission expense

Net income

Interest and other income 

Net operating income

Employment expenses

Promotional expenses

Information technology expenses1

Occupancy expenses

Other operating expenses1

Earnings before interest expense, tax, depreciation and amortisation (EBITDA)

Depreciation and amortisation expense

Net profit before income tax

Income tax expense

47

$,000

2019 

128,744

(11,487)

117,257

$,000

2018

119,022

(10,662)

108,360

1,486

1,563

118,743

109,923

(50,314)

(17,562)

(5,134)

(4,429)

(13,393)

27,911

(5,832)

22,079

(4,468)

(46,104)

(16,127)

(5,177)

(4,018)

(8,672)

29,825

(4,919)

24,906

(6,219)

Notes

2

2

2

3

3

3

3

4

Net profit attributable to ordinary shareholders

17,611

18,687

Other comprehensive income

Other comprehensive income that may be reclassified to profit and loss

Exchange differences on translation of foreign operations, net of hedging

107

(29)

Total comprehensive income attributable to ordinary shareholders 

17,718

18,658

Earnings per share attributable to ordinary shareholders:

Basic

Diluted

6

6

CENTS

7.28

7.10

CENTS

7.79

7.69

The above Consolidated Statement of Comprehensive Income should be read in conjunction with the accompanying notes.

1 Comparative information has been restated to conform with presentation in the current year.

OFX Group Limited  Annual Report 201948

FINANCIAL STATEMENTS
CONSOLIDATED STATEMENT OF FINANCIAL POSITION

AS AT 31 MARCH 2019

ASSETS

Cash held for own use

Cash held for settlement of client liabilities

Deposits due from financial institutions 

Derivative financial assets

Prepayments

Other receivables

Property, plant and equipment

Intangible assets

Current tax assets

Deferred income tax assets

Total assets 

LIABILITIES

Client liabilities

Derivative financial liabilities

Other creditors and accruals 

Provisions

Current tax liabilities

Deferred income tax liabilities

Total liabilities

Net assets

EQUITY

Ordinary share capital

Retained earnings

Notes

7

7

7

9

8

12

13

5

8

9

14

15

5

18

Foreign currency translation reserve

Share-based payments reserve

Total equity attributable to shareholders

The above Consolidated Statement of Financial Position should be read in conjunction with the accompanying notes.

$,000

2019 

26,112

155,151

32,457

9,118

3,346

3,585

3,202

11,019

2,796

206

$,000

2018

47,252

155,826

10,189

12,930

2,874

1,882

3,874

7,246

–

215

246,992

242,288

157,194

6,419

6,162

5,474

-

379

175,628

71,364

29,113

41,586

291

374

156,867

10,690

6,133

4,562

944

98

179,294

62,994

24,360

37,608

184

842

71,364

62,994

OFX Group Limited  Annual Report 2019FINANCIAL STATEMENTS
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

FOR THE YEAR ENDED 31 MARCH 2019

49

$,000

$,000

$,000

$,000

$,000

Notes

Ordinary share 
capital 

Retained earnings 

Foreign currency 
translation reserve

Share-based 
payments reserve

Total equity

Balance at 1 April 2017

Net profit

Other comprehensive income

Total comprehensive income

Transactions with shareholders in their 
capacity as shareholders:

Dividends paid

Expenses related to share-based payments 

Balance at 31 March 2018

Net profit

Other comprehensive income

Total comprehensive income

Transactions with shareholders in their 
capacity as shareholders:

Forfeited Executive Share Plan shares

Dividends paid

Expenses related to share-based payments 

Balance at 31 March 2019

19

22

19

22

24,360

–

–

–

–

–

–

24,360

–

–

–

4,753

–

–

4,753

29,113

31,636

18,687

–

18,658

(12,715)

–

(12,715)

37,608

17,611

–

17,611

–

(13,633)

–

(13,633)

41,586

213

–

(29)

(29)

–

–

–

184

–

107

107

–

–

–

–

291

1,264

–

–

–

–

(422)

(422)

842

–

–

–

–

–

(468)

(468)

374

57,473

18,687

(29)

18,658

(12,715)

(422)

(13,137)

62,994

17,611

107

17,718

4,753

(13,633)

(468)

(9,348)

71,364

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes.

OFX Group Limited  Annual Report 201950

FINANCIAL STATEMENTS
CONSOLIDATED STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED 31 MARCH 2019

CASH FLOWS FROM OPERATING ACTIVITIES

Profit from ordinary activities after income tax

Adjustments to profit from ordinary activities

Depreciation and amortisation

Movement in share-based payment reserve

Foreign exchange revaluation

Fair value changes on financial assets and liabilities through profit or loss

Movement in foreign currency translation reserve

Operating cash flow before changes in working capital

CHANGES IN ASSETS AND LIABILITIES

(Increase) in prepayments and other receivables

Decrease in deferred tax assets

Decrease/(increase) in cash held for client liabilities

Increase in amounts due to clients

Increase/(decrease) in accrued charges and creditors

Increase/(decrease) in deferred tax liabilities

Increase in provisions

(Decrease)/increase in tax provision

Net cash flows from operating activities

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for property, plant and equipment 

Payments for intangible assets

Cash deposited with financial institutions

Net cash flows from investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from sale of shares

Dividends paid

Net cash flows from financing activities

Net (decrease)/increase in cash held for own use

Cash held for own use at the beginning of the year

Exchange gains on cash held for own use

Cash held for own use at the end of the year 

Including cash held for settlement of client liabilities (classified as operating activities)

Cash held for settlement of client liabilities at the beginning of the year

Cash inflows from clients

Cash outflows to clients

Exchange gain on cash held for client liabilities

Cash held for settlement of client liabilities at the end of the year

Total cash and cash equivalents

The above Consolidated Statement of Cash Flows should be read in conjunction with the accompanying notes.

Notes

$,000

2019 

$,000

2018

17,611

18,687

5,832

(468)

(37)

(459)

107

22,586

(2,175)

9

675

327

29

281

912

(3,740)

18,904

(1,137)

(7,826)

(22,268)

(31,231)

4,753

(13,633)

(8,880)

(21,207)

47,252

67

26,112

4,919

(422)

(665)

4,563

(29)

27,053

(221)

4

(39,902)

39,973

(914)

(22)

2,799

3,182

31,952

(243)

(4,867)

(75)

(5,185)

-

(12,715)

(12,715)

14,052

32,535

665

47,252

155,826

115,924

23,710,122

21,160,084

(23,706,516)

(21,122,033)

(4,281)

155,151

181,263

1,851

155,826

203,078

12

13

19

7

7

7

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
ABOUT THIS REPORT

FOR THE YEAR ENDED 31 MARCH 2019

51

About this Report

OFX Group Limited (the Group or the Company) is a company limited by 
shares, incorporated and domiciled in Australia.  Its shares are publicly 
traded on the Australian Securities Exchange.  This financial report 
presents the consolidated performance, position and cash flows of the 
Company and its subsidiaries.  The Group is for-profit for the purpose of 
preparing the financial statements.  The accounting policies explained 
in this report are consistent for all the periods presented unless 
otherwise stated.  The Directors have the power to amend and reissue 
the financial report.

The financial report is a general purpose financial report which:

-  Is prepared in accordance with Australian Accounting Standards and 
Interpretations issued by the Australian Accounting Standards Board 
and the Corporations Act 2001 (Cth).  Consequently, this financial 
report has also been prepared in accordance with and complies with 
IFRS as issued by the IASB.

-  Has been prepared under the historical cost convention except for 
derivatives and share-based payments which are measured at fair 
value.

-  Presents reclassified comparative information where required for 

consistency with the current year’s presentation.

-  Is presented in Australian dollars with all values rounded to the 
nearest thousand dollars in accordance with ASIC Legislative 
Instrument 2016/191 unless otherwise indicated.

AASB 9 Financial Instruments and AASB 15 Revenue from Contracts 
with Customers are mandatory on or after 1 January 2018, and were 
adopted by the Group in the current year but did not have a material 
impact on the Group. 

Critical estimates and judgements

Preparing the financial report requires judgement in applying the 
accounting policies and calculating certain critical accounting 
estimates.  The Group’s critical accounting estimates and significant 
judgements are:

- Fair value of certain financial instruments (Note 10),

- Share-based payments (Note 22), and

- Intangible Assets (Note 13).

Basis of consolidation

The consolidated financial report comprises the assets and liabilities of 
all subsidiaries of OFX Group Limited as at 31 March 2019 and the 
results of all subsidiaries for the year then ended.  A list of controlled 
entities at year end is contained in Note 21.

Subsidiaries are all those entities over which the Group has the power 
to direct the relevant activities, exposure to significant variable returns 
and the ability to utilise power to affect the Group’s own returns.  The 

determination of control is based on current facts and circumstances 
and is continuously assessed.

Intercompany transactions, balances and unrealised gains on 
transactions between group companies are eliminated.  Unrealised 
losses are also eliminated unless the transaction provides evidence of 
the impairment of the asset transferred.

Accounting policies of subsidiaries have been changed where necessary to 
ensure consistency with the policies adopted by the Group.

Investments in subsidiaries are accounted for at cost in the separate 
financial statements of OzForex Limited in accordance with AASB 127 
Separate Financial Statements.

New accounting standards and interpretations

AASB 16 Leases

AASB 16 Leases will replace the current standard on lease accounting, 
AASB 117.  AASB 16 introduces a single lessee accounting model and 
requires the lessee to recognise assets and liabilities for all leases with 
a term of more than 12 months, unless the underlying asset is of low 
value.  A lessee is required to recognise a right-of-use asset 
representing its right to use the underlying leased asset and a lease 
liability representing its obligations to make lease payments.  An 
assessment of the impact of the standard has been undertaken by the 
Group.  Based upon current leases, adopting the standard would result 
in the recognition of a right of use asset with a value of $12 million and 
a corresponding liability of $13.7 million at 31 March 2019, and reduce 
2019 net profit after tax by $0.4 million. The standard is mandatory for 
financial years commencing on or after 1 January 2019 and the Group 
will adopt the standard commencing 1 April 2019.

Functional and presentation currency 

Foreign operations are measured in the Group’s financial statements 
using the currency of the primary economic environment in which the 
foreign operation operates (the functional currency).  The functional 
currencies of overseas subsidiaries are listed in Note 21.

The Group’s financial statements are presented in Australian dollars, 
which is the Group’s presentation currency.

GST

Revenues, expenses and fixed assets are recognised net of the 
associated GST, unless the GST is not recoverable from the relevant 
taxation authority.  Receivables and creditors are presented including 
the GST.  The net GST recoverable from, or payable to, each taxation 
authority is presented in other receivables or other payables.

Cash flows are presented including GST.  The GST components of the 
cash flows arising from investing or financing activities which are 
recoverable from, or payable to the taxation authority, are presented as 
operating cash flows.

OFX Group Limited  Annual Report 201952

NOTES TO THE FINANCIAL STATEMENTS
SEGMENT INFORMATION

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 1.  SEGMENT INFORMATION

The operating segments presented below reflect how senior 
management and the Board of Directors (the chief operating decision 
makers) allocate resources to the segments and review their 
performance.  The chief operating decision makers examine the 
performance both from a product and geographic perspective and has 
identified five reportable segments.

The two products are international payment services and international 
payment solutions:

•  International payment services are monitored by geographic region 

(based on client location) and provide bank to bank currency transfers 
servicing businesses and consumers.

•  International payment solutions are monitored globally and provide 
strategic partners with a package which includes: OFX IT platform; 
client service; compliance sophistication; banking relationships; and 
payments capabilities.

Segments are managed on an underlying basis. Segment EBIDTA 
excludes $4.3 million of corporate action costs.

SEGMENT FEE AND TRADING INCOME – 2019 V 2018 ($’000)

140

120

100

80

60

40

20

0

0
0
0
$

International payment services

$64,399 $61,247

$128,744

$119,022

$23,178 $20,718

$26,858 $22,421

$7,166

$6,008

$7,143

$8,628

19

18

19

18

19

18

19

18

19

18

19

18

A&NZ

Europe

North 
America

Asia

International  
payment solutions

Total

SEGMENT EBITDA – 2019 V 2018 ($’000)

35

30

25

20

15

10

5

0

0
0
0
$

International payment services

$21,097

$18,193

$32,229

$29,825

$6,442

$4,997

$1,001

$2,062

$1,018

$1,573

$2,671

$3,000

19

18

19

18

19

18

19

18

19

18

19

18

A&NZ

Europe

North America

Asia

International  
payment solutions

Total

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
SEGMENT INFORMATION (CONTINUED) 

FOR THE YEAR ENDED 31 MARCH 2019

SEGMENT EBITDA

Corporate action costs

GROUP EBITDA

Depreciation and amortisation

Net profit before income tax

Income tax expense

NET PROFIT 

2019

Segment assets

Intergroup eliminations

Deferred tax assets

Total assets

Segment liabilities

Intergroup eliminations

Deferred tax liabilities

Total liabilities

2018

Segment assets

Intergroup eliminations

Deferred tax assets

Total assets

Segment liabilities

Intergroup eliminations

Deferred tax liabilities

Total liabilities

International payment services

Australia &  
New Zealand

139,381

-

Europe

North America

40,398

(3,946)

56,031

(6,541)

Asia

29,582

(8,119)

 (111,649)

 (30,183)

(38,506)

(13,517)

18,606

–

-

–

161,832

(4,937)

32,546

(12,081)

56,049

–

17,550

(8,886)

(118,444)

(28,144)

-

–

(47,883)

25,904

(10,629)

-

53

$,000

2018

-

-

29,825

(4,919)

24,906

(6,219)

18,687

Consolidated

265,392

(18,606)

206

246,992

(193,855)

18,606

(379)

(175,628)

267,977

(25,904)

215

242,288

(205,100)

25,904

(98)

(179,294)

$,000

2019 

32,229

(4,318)

27,911

(5,832)

22,079

(4,468)

17,611

 International 
payment 
solutions

–

–

–

–

–

–

–

–

OFX Group Limited  Annual Report 2019 
 
 
54

NOTES TO THE FINANCIAL STATEMENTS
RESULTS FOR THE YEAR

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 2. NET OPERATING INCOME

Fee and trading income 

Fee and trading income consists of the foreign currency transaction 
margins, fees charged on low-value transactions and changes in 
exchange rates between the time when a client rate is agreed and a 
subsequent hedge transaction is entered into by the Group.

Fee and commission expense

Fee and commission expenses are transactional banking fees and 
commissions paid to strategic and referral partners.

Interest income

Fee and trading income is presented inclusive of realised and 
unrealised income earned from the sale of foreign currency contracts 
to clients.

Interest income is recognised using the effective interest rate method, 
which spreads fees and costs associated with an interest bearing 
receivable across its life.

Realised margin and fees on foreign exchange contracts

Unrealised gains/(losses) on foreign exchange contracts

Revaluation of foreign exchange assets and liabilities

Fee and trading income

Fee and commission expense

Net income

Interest and other income

Net operating income

$,000

2019

127,481

1,251

12

$,000

2018

122,501

(4,204)

725

128,744

119,022

(11,487)

117,257

1,486

118,743

(10,662)

108,360

1,563

109,923

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
RESULTS FOR THE YEAR

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 3. EXPENSES

Refer to Note 22 for details of the Group’s share-based payments, Note 
15 for details of the employee provisions and Notes 12 and 13 for details 
on property, plant and equipment and intangible assets.

EMPLOYMENT EXPENSES

Salaries and related costs including commissions

Employee short-term incentives 

Share-based payments

Defined contribution plan

Total employee compensation expense

Other employment expenses (on-costs, recruitment and staff training)

Total employment expenses

OCCUPANCY EXPENSES

Operating lease rentals

Other occupancy expenses

Total occupancy expenses

OTHER OPERATING EXPENSES

Professional fees

Communication 

Compliance 

Insurance 

Travel 

Bad and doubtful debts 

Non-recoverable GST

Other expenses

Total other operating expenses1

DEPRECIATION AND AMORTISATION

Depreciation of furniture, fittings and leasehold improvements

Depreciation of computer equipment

Amortisation of acquired software

Amortisation of internally generated software

Total depreciation and amortisation

1 Comparative information has been restated to conform with presentation in the current year.

55

$,000

2019

$,000

2018

(42,528)

(38,657)

(2,041)

(2,833)

53

(2,972)

(47,488)

(2,826)

202

(2,283)

(43,571)

(2,533)

(50,314)

(46,104)

(2,979)

(1,450)

(4,429)

(5,839)

(588)

(2,135)

(1,041)

(1,379)

(816)

(244)

(1,351)

(13,393)

(1,255)

(524)

(3,293)

(760)

(5,832)

(2,652)

(1,366)

(4,018)

(2,047)

(665)

 (1,995)

(822)

(862)

(663)

(224)

(1,394)

(8,672)

(1,261)

(581)

(2,295)

(782)

(4,919)

OFX Group Limited  Annual Report 201956

NOTES TO THE FINANCIAL STATEMENTS
RESULTS FOR THE YEAR (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 4.  INCOME TAXES

Income tax expense is the tax payable on the current period’s taxable 
income adjusted for changes in deferred income tax. Changes in 
deferred tax assets and liabilities are due to temporary timing 
differences and unused tax losses.

Current income tax is based on tax laws enacted or substantively 
enacted in each jurisdiction of the Group’s operations at the end of the 
reporting period.  If required, provisions are established for the amounts 
expected to be paid to the tax authorities.

Deferred income tax is provided in full, using the liability method at the 
tax rates expected to apply when the assets are recovered or the 
liabilities are settled.  Deferred tax assets and liabilities arise on 
temporary differences between the tax base of assets and liabilities 
and their carrying amounts.  In addition, deferred tax assets may be 
recognised due to unused tax losses.  Amounts are only recognised to 
the extent it is probable future taxable amounts will be available to use 
those temporary differences or tax losses.

Deferred tax assets and liabilities are offset when: 

•  There is a legally enforceable right to offset current tax assets and 

liabilities; and 

a) Income tax expense

• The deferred tax balances relate to the same taxation authority.

Current tax assets and liabilities are offset when: 

• There is a legally enforceable right to offset; and

• There is an intention to settle on a net basis.

Current and deferred taxes attributable to amounts recognised directly 
in equity are also recognised directly in equity.

Tax consolidation

The tax consolidation legislation was adopted by the Group as of 15 
October 2013.  As a consequence, OzForex Limited and its wholly-
owned Australian controlled entities are taxed as a single entity.  The 
Group has a tax year ending on 30 September.

Offshore Banking Unit

OzForex Limited, a subsidiary of OFX Group Limited, was declared an 
Offshore Banking Unit (OBU) on 10 October 2015.    In accordance with 
Australian income tax legislation, assessable offshore banking (OB) 
income derived by the OBU is taxable at a concessional rate of 10%. OB 
income includes revenue earned on foreign exchange transactions with 
offshore counterparties, excluding those with any AUD component. 

Current tax expense

Adjustments to current tax of prior years

Total current tax expense

Deferred income tax expense/(benefit)

Total income tax expense

b) Reconciliation of income tax expense to prima facie tax payable

Net profit before income tax 

Prima facie income tax expense at 30% (2018: 30%)

   Effect of different offshore tax rates1

   Decrease in tax expense as a result of operating as an OBU in the current period

   Entertainment

   Research and Development tax credits

   Other items1

Total income tax expense

1 Comparative information has been restated to conform with presentation in the current year.

$,000

2019

4,273

(97)

4,176

292

4,468

$,000

2018

6,237

-

6,237

(18)

6,219

$,000

2019

$,000

2018

22,079

24,906

6,624

(446)

(1,007)

(27)

(276)

(400)

4,468

7,472

(235)

(995)

-

(149)

126

6,219

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
RESULTS FOR THE YEAR (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 5.  DEFERRED INCOME TAX ASSETS/(LIABILITIES)

DEFERRED INCOME TAX ASSETS

The balance comprises temporary differences attributable to:

Provisions and accrued expenses

Corporate action costs deemed capital for taxation

Tax credit carry forward

Unrealised foreign exchange loss

Property, plant and equipment

Total deferred income tax assets – before offset

Offset deferred income tax liabilities (refer Note 4 for accounting policy)

Net deferred income tax assets – after offset

DEFERRED INCOME TAX LIABILITIES

The balance comprises temporary differences attributable to:

Intangible assets

Financial instruments

Property, plant and equipment

Total deferred income tax liabilities – before offset

Offset deferred income tax assets (refer Note 4 for accounting policy)

Net deferred income tax liabilities – after offset

Net deferred income tax (liabilities)/assets

57

$,000

2019

$,000

2018

1,552

844

144

68

7

2,615

(2,409)

206

(1,979)

(731)

(78)

1,241

348

174

–

13

1,776

(1,561)

215

(966)

(635)

(58)

(2,788)

(1,659)

2,409

(379)

1,561

(98)

(173)

117

OFX Group Limited  Annual Report 201958

NOTES TO THE FINANCIAL STATEMENTS
FINANCIAL ASSETS AND LIABILITIES 

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 6.  EARNINGS PER SHARE

Earnings per share 

Basic earnings per share shows the profit attributable to each ordinary 
share.  It is calculated as the net profit attributable to ordinary 
shareholders divided by the weighted average number of ordinary 
shares in each year.

Diluted earnings per share shows the profit attributable to each 
ordinary share if all the dilutive potential ordinary shares had been 
ordinary shares.

There are no discontinued operations of the Group.

(a) Earnings per share

Basic

Diluted

(b) Earnings 

Net profit attributable to ordinary shareholders used to calculate basic and diluted earnings per share

(c) Weighted average number of shares

Cents

2019

7.28

7.10

$,000

2019

17,611

Cents

2018

7.79

7.69

$,000

2018

18,687

Number

Number

Weighted average number of ordinary shares used to calculate basic earnings per share

241,805,920

240,000,000

Dilutive potential ordinary shares

Weighted average number of ordinary shares used as the denominator in calculating diluted 
earnings per share

6,324,297

3,032,889

248,130,217

243,032,889

NOTE 7.   CASH AND CASH EQUIVALENTS, CLIENT LIABILITIES, AND DEPOSITS DUE FROM FINANCIAL INSTITUTIONS

Cash and cash equivalents includes cash on hand and deposits held at 
short call with financial institutions with an original maturity of less 
than 3 months (together, ‘cash held for own use’) and cash held for 
subsequent settlement of client liabilities.

using the effective interest method and are shown in cash net of client 
receivables, which are recognised in other receivables (refer Note 8). 
Gross client liabilities total $157,194,000 as at 31 March 2019 (2018: 
$156,867,000).

Cash held for subsequent settlement of client liabilities represents 
transactions in progress where amounts have been received by the 
Group but the corresponding payment has not yet occurred. They are 
unsecured and short term in nature and are recognised initially at their 
fair value.  Client liabilities are initially measured at amortised cost 

Deposits due from financial institutions are primarily short-term 
deposits with an original maturity of greater than 3 months, but less 
than 12 months, are accounted for at the gross value of the 
outstanding balance and are held at amortised cost.

Cash held for own use

Cash held for settlement of client liabilities

Cash and cash equivalents

Deposits due from financial institutions

Cash held for subsequent settlement of client liabilities

Net cash held1

$,000

2019

26,112

155,151

181,263

32,457

(155,151)

58,569

$,000

2018

47,252

155,826

203,078

10,189

(155,826)

57,441

1 Includes $31,103,417 (2018: $28,552,027) which is held as collateral by counterparties for over-the-counter derivative transactions and as bank guarantees for property leases.

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
FINANCIAL ASSETS AND LIABILITIES (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

59

NOTE 8.  OTHER RECEIVABLES (CURRENT ASSETS)

Other receivables include client receivables, GST receivables and other 
debtors.  Other debtors includes rental deposits and interest receivable.  
Client receivables includes amounts settled on behalf of OFX Group 
customers that are yet to be received.  All receivables are recognised at 

amortised cost, less any impairment.  Interest is recognised in the 
Statement of Comprehensive Income using the effective interest 
method.

Client receivables 

GST receivables

Other debtors

Other receivables

$,000

2019

2,043

502

1,040

3,585

$,000

2018

1,041

283

558

1,882

NOTE 9.  DERIVATIVE FINANCIAL INSTRUMENTS AT FAIR VALUE THROUGH PROFIT AND LOSS

Derivative instruments entered into by the Group include forward 
foreign exchange contracts.  They are principally used to offset foreign 
currency contracts with clients and as hedges over the Group’s net 
investment in foreign operations.

Derivatives are recognised at trade date and are initially and 
subsequently measured at fair value.  Movements in the carrying 
amounts of derivatives are recognised in net fee and trading income 
within the Consolidated Statement of Comprehensive Income.

Value of forward contracts – assets

Value of forward contracts – liabilities

Net financial instruments at fair value

$,000

2019

9,118

(6,419)

2,699

$,000

2018

12,930

(10,690)

2,240

NOTE 10. FAIR VALUES OF FINANCIAL ASSETS AND LIABILITIES

OFX Group has categorised its financial instruments that are either 
measured in the Statement of Financial Position at fair value or of 
which the fair value is disclosed, into a three-level hierarchy based on 
the priority of the inputs to the valuation.

A financial instrument’s categorisation within the valuation hierarchy is 
based on the lowest level input that is significant to the fair value 

measurement.  Cash and cash equivalents, deposits due from financial 
institutions, other receivables, client liabilities, other creditors and 
accruals are excluded from the fair value hierarchy as these 
instruments are held at amortised cost.  Their fair value approximates 
the carrying value as they are short term in nature.

Level

Instruments

LEVEL 1 - Traded in active markets and fair value 
is based on recent unadjusted quoted prices.

None – the Group does not hold any of these 
instruments.

Valuation process

Not applicable. 

LEVEL 2 - Not actively traded and fair value is 
based on valuation techniques which 
maximise the use of observable market prices.

LEVEL 3 - Not actively traded and fair value is 
based on at least one input which is not 
observable in the market due to illiquidity or 
complexity.

Over-the-counter derivatives. 

Forward foreign exchange contract valuations 
are based on observable spot exchange rates 
and the yield curves of the respective currencies.

None – the Group does not hold any of these 
instruments. 

Not applicable. 

OFX Group Limited  Annual Report 2019 
 
 
 
60

NOTES TO THE FINANCIAL STATEMENTS
FINANCIAL ASSETS AND LIABILITIES 

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 11. FINANCIAL RISK MANAGEMENT

Risk management

The Group is exposed to the following risks, and manages this in the following ways:

Type of risk

How the risk is managed

MARKET RISK – Market risk is comprised of both foreign currency 
risk and interest rate risk.

FOREIGN CURRENCY RISK – Arises from exposure to changes in 
foreign exchange rates between the time of agreeing rates with 
a client and either a corresponding hedge being taken out with a 
counterparty or an international payment settlement.  Settlement 
typically occurs between 12 to 24 hours after the deal is entered or 
up to 12 months later for forward contracts with clients.

The Group is also exposed to the interest rate risk embedded in 
forward contracts offered to its clients to lock in exchange rates up 
to 12 months in advance.

INTEREST RATE RISK – Exposure to non-traded interest rate risk 
results from cash and term deposits held in different currencies.  

CREDIT RISK – The risk that creditors (clients and financial 
institutions) will not make payments on their receivables and 
derivatives respectively, when they fall due.

To manage the movement in foreign exchange rates, the Group 
aggregates transactions and nets out buy transactions against sell 
transactions.

The Group then enters into forward foreign exchange hedging 
contracts with counterparty banks once exposure to a single 
currency reaches or exceeds a defined threshold. 

Settlement of client liabilities between 12 and 24 hours of receipt of 
client cash results in low exposure to non-traded interest rate risk.

The Group typically does not payout client deals until associated 
funds have been received.

In exceptional circumstances, senior management have the 
discretion to authorise same-day payments, which can result in 
funds being paid prior to clearance of customer funds.  These 
transactions would only be approved for clients with a low risk 
of default and are pro-actively monitored to ensure timely 
settlement.

For forward deals part payments are required to be made by 
clients.  Active monitoring of client balances ensures that 
adequate collateral is held.

The Group sets credit limits and obtains collateral with well-rated 
banking counterparties as security (where appropriate).

LIQUIDITY RISK – The risk that the Group is unable to meet the 
obligations of its financial liabilities when they are due

Regular forecasts of the Group’s liquidity requirements.  Surplus 
cash is maintained in highly liquid instruments.

Continuous review of currency requirements in operating 
jurisdictions.  Active maintenance of cash balances in currencies 
and geographical locations necessary to fund these requirements.

Risk is managed on a globally consolidated basis for the Group.  Risks in subsidiaries are subject to the same risk acceptance policies as the 
parent entity.

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
FINANCIAL ASSETS AND LIABILITIES (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

61

NOTE 11. FINANCIAL RISK MANAGEMENT (CONTINUED)

(a) Market risk

The main component of the Group’s market risk is exposure to foreign 
exchange rate fluctuations.

The Group’s sensitivity to foreign exchange fluctuations risk by major 
currency held on the Consolidated Statement of Financial Position is 
shown below:

Movement in exchange rate (basis points)1

31 March 2019
+/-500
Sensitivity of profit before tax

31 March 2019
+/-500
Sensitivity of equity after tax

31 March 2018
+/-500
Sensitivity of profit before tax

31 March 2018
+/-500
Sensitivity of equity after tax

$,000

$,000

$,000

$,000

CAD

EUR

GBP

NZD

SGD

USD

Other

Total

(2)

(3)

38

(5)

(4)

(18)

42

48

6

252

42

(10)

4

(134)

46

206

(15)

(15)

6

(51)

(1)

72

37

33

(11)

159

(14)

(43)

(4)

(174)

60

(27)

(b) Interest rate risk

The Group’s sensitivity to movements in interest rates is as follows. 

Movement in interest rate (basis points)1

31 March 2019
+/-50
Sensitivity of profit before tax

31 March 2019
+/-50
Sensitivity of equity after tax

31 March 2018
+/-500
Sensitivity of profit before tax

31 March 2018
+/-500
Sensitivity of equity after tax

$,000

$,000

$,000

$,000

AUD

CAD

EUR

GBP

NZD

SGD

USD

Other

Total

460

31

130

97

43

15

199

94

1,069

345

23

102

74

31

12

134

74

795

421

36

85

90

50

17

278

89

1,066

316

27

67

67

36

12

184

70

779

1 Impact of positive movement shown. The impact of a negative movement is the inverse.

OFX Group Limited  Annual Report 201962

NOTES TO THE FINANCIAL STATEMENTS
FINANCIAL ASSETS AND LIABILITIES (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 11. FINANCIAL RISK MANAGEMENT CONTINUED

(c) Credit risk

MAXIMUM EXPOSURE TO CREDIT RISK AND CREDIT QUALITY OF 
FINANCIAL ASSETS

The amounts shown represent the maximum exposure of the Group to 
credit risk at the end of the reporting period.  This is equal to the 
carrying amount of each class of financial assets in the table below.

Cash and cash equivalents

Deposits due from financial institutions

Derivative assets - with financial institutions

Derivative assets - with clients

Other receivables

Total gross credit risk

The Group uses internal credit ratings to manage the credit quality of 
its financial assets.  The Group’s financial assets held with financial 
institutions are investment grade (between Aaa-Baa3).  There are no 
balances that are past due or impaired as at 31 March 2019 (2018: nil).

Rating

Investment grade

Investment grade

Investment grade

Unrated1

Unrated

$,000

2019

181,263

32,457

4,333

4,784

3,585

226,422

$,000

2018

203,078

10,189

7,766

5,164

1,882

228,079

2019 CREDIT RISK EXPOSURE - ($’000)

2018 CREDIT RISK EXPOSURE - ($’000)

$218,053

$4,784

$3,585

$221,033

$5,164

$ 1,882

Financial institution

Customers

Other receivables

Financial institution

Customers

Other receivables

2019 CREDIT RISK EXPOSURE BY GEOGRAPHY - ($’000)

2018 CREDIT RISK EXPOSURE BY GEOGRAPHY - ($’000)

$67

$48,936

$75

$68,358

NOTE 11. FINANCIAL RISK MANAGEMENT (CONT.)

$108,318

$54,011

$ 109,845

$15,090

$37,945

$11,856

ANZ

Asia

Europe

North America

Other

ANZ

Asia

Europe

North America

Other

1 Unrated balances relate to amounts due from entities that are not graded by the Company or by a public ratings agency.

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
FINANCIAL ASSETS AND LIABILITIES (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

63

(c) Credit risk (continued)
For trading credit risk, the Group assesses the credit quality of the 
customer, taking into account its financial position, past experience, 
external credit agency reports and credit references.  Individual 
customer risk limits are set based on internal approvals in accordance 
with delegated authority limits set by the Board.  The compliance with 
credit limits by credit approved customers is regularly monitored by 
line credit management.  Sales to non-account customers are settled 
in cash, mitigating credit risk. 

The Group applies historical lifetime past due information to provide for 
expected credit losses prescribed by AASB 9, which permits the use of 
past due information to determine the lifetime expected loss provision 
for all client receivables arising from a financial instrument.  The loss 
allowance provision as at 31 March 2019 is determined as set out 
below, which incorporates past experience and forward-looking 
information about the client, including the likelihood of recovery.

2019

Expected loss rate (%)

Gross carrying amount ($’000)

Provision ($’000)

Current

3.5%

1,059

37

More than 30 
days past due

More than 60 
days past due

More than 90 
days past due

More than 120 
days past due

1.7%

152

3

15.9%

25.4%

97.8%

368

58

11

3

453

443

Total

2,043

544

The loss allowance for client receivables as at 31 March 2018 reconciles to the opening loss allowance on 1 April 2018 and to the closing loss 
allowance as at 31 March 2019 as follows:

Closing loss allowance as at 31 March 2018 (calculated under AASB 139)

Amounts restated through opening retained earnings1

Opening loss allowance as at 1 April 2018 (calculated under AASB 9)

Increase in loss allowance recognised in profit or loss during the year

Closing loss allowance as at 31 March 2019

$,000

2019

482

-

482

62

544

(d) Liquidity risk
MATURITY PROFILE OF OBLIGATIONS

The table below summarises the maturity profile of the Group’s 
financial liabilities as at 31 March 2019 based on contractual 
undiscounted repayment cash flows.  Derivatives are included in the 

less than 3 months column at their fair value, as they are frequently  
settled in the short term.  Liquidity risk on these items is not managed 
on the basis of contractual maturity, since they are not held for 
settlement according to such maturity and will frequently be settled in 
the short term at fair value.  Derivatives designated in a hedging 
relationship are included according to their contractual maturity.

$,000

2019

On demand

3 months or less

3 to 12 months

1 to 5 years

Over 5 years

Total 

Other liabilities2

(1,725)

(162,236)

-

(814)

Derivative financial instruments

Inflows

(Outflows)

Total

2018

–

–

(1,725)

948,457

(945,353)

(159,132)

72,173

(72,560)

(387)

2,291

(2,310)

(833)

Other liabilities2

(1,618)

(160,013)

(944)

(388)

Derivative financial instruments

Inflows

(Outflows)

Total

–

–

(1,618)

860,691

(860,348)

(159,670)

290,924

(289,247)

733

45,810

(45,590)

(168)

1 The restatement on transition to AASB 9 as a result of applying the expected credit risk model was immaterial.
2 Excludes items that are not financial instruments and non-contractual accruals and provisions.

–

–

–

–

–

–

–

–

(164,775)

1,022,921

(1,020,223)

(162,077)

(162,963) 

1,197,425

(1,195,185)

(160,723)

OFX Group Limited  Annual Report 201964

NOTES TO THE FINANCIAL STATEMENTS
FINANCIAL ASSETS AND LIABILITIES (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

Financial instruments, derivatives and hedging activity
The Group adopted AASB 9 Financial Instruments from 1 April 2018 and 
implemented the expected credit loss model for the impairment of its 
financial assets measured at amortised cost.  Under hedge accounting, 
changes in the fair value of qualifying instruments during the hedging 
period are recognised in other comprehensive income, consistent with 
the previous policy of the Group.  Information about the Group’s 
hedging activities can be found in (iii) below.

business model where collecting contractual cash flows while 
holding the asset is incidental to achieving the business model’s 
objective of managing performance on a fair value basis as 
determined by prevailing and expected foreign currency exchange 
rates.  The Group is primarily focused on fair value information to 
assess the assets’ performance and make decisions, resulting in 
derivative financial instruments being measured at fair value through 
profit or loss.

Information about the impairment of client receivables, their credit 
quality and the Group’s exposure to credit risk can be found in (c) 
above.  The change to expected credit loss provisioning is undertaken 
prospectively, with losses incurred by the Group prior to the change 
accounted for in accordance with the previous policy.

The change in accounting policy results in the Group recognising credit 
losses earlier as the measurement of expected credit losses is based 
on reasonable and supportable information that is available without 
undue cost or effort at the reporting date about past events, current 
conditions and forecasts of future economic conditions, rather than on 
specific loss events.

Accounting policy – financial instruments

The Group classifies its financial assets in the following categories: 
financial assets at amortised cost and financial assets at fair value 
through profit or loss. The classification depends on the purpose for 
which the financial assets were acquired, which is determined at initial 
recognition based upon the business model of the Group.

(i) Financial assets at amortised cost 

The Group classifies its financial assets at amortised cost if the asset is 
held with the objective of collecting contractual cash flows and the 
contractual terms give rise on specified dates to cash flows that are 
solely payments of principal and interest.  These include client 
receivables and bank term deposits.  Bank term deposits are 
non-derivative financial assets with fixed or determinable payments 
that are not quoted in an active market.  They are financial assets at 
amortised cost.  Refer to Note 8 for details relating to client receivables.

(ii) Financial assets through profit or loss

The Group holds forward foreign exchange contracts within a 

(iii) Hedging activity

Financial instruments entered into by the Group for the purpose of 
managing foreign currency risk associated with its net investment in 
foreign operations qualify for hedge accounting.  Instruments are 
initially recognised at fair value on the date a derivative contract is 
entered into and are subsequently remeasured to their fair value at 
the end of each reporting period.  The full fair value of hedging 
derivatives is classified as an asset or liability.

At inception of the hedge relationship, the Group documents the 
economic relationship between hedging instruments and hedged 
items including whether changes in the cash flows of the hedging 
instruments are expected to offset changes in the cash flows of 
hedged items. The Group documents its risk management objective 
and strategy for undertaking its hedge transactions. 

Hedges of net investments in foreign operations are accounted for 
similarly to cash flow hedges.  Any gain or loss on the hedging 
instrument relating to the effective portion of the hedge is recognised 
in other comprehensive income and accumulated in reserves in 
equity.  The gain or loss relating to the ineffective portion is recognised 
immediately in profit or loss within unrealised gains/(losses).

Gains and losses accumulated in equity are reclassified to profit or 
loss when the foreign operation is partially disposed of or sold.

The effects of applying hedge accounting on the Group’s financial 
position and performance are as follows:

Hedging instrument – forward foreign exchange contracts

Carrying amount 

Notional amount British Pounds

Notional amount US Dollars

Notional amount Canadian Dollars

Notional amount New Zealand Dollars

Notional amount Hong Kong Dollars

Maturity date

Hedge ratio

Change in value of outstanding hedge instruments since 1 April 

Change in value of hedged item used to determine hedge effectiveness 

$,000

2019

(1,198)

3,327

6,073

1,626

2,001

31,755

$,000

2018

(281)

2,241

4,855

1,472

1,552

30,000

Apr 2019 – Oct 2020 Apr 2018-Feb 2019

1:1

(1,198)

1,198

1:1

(281)

281

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
OTHER ASSETS AND LIABILITIES 

FOR THE YEAR ENDED 31 MARCH 2019

65

Weighted average hedge rate

– British Pounds

– US Dollars

– Canadian Dollars

– New Zealand Dollars

– Hong Kong Dollars

2019

2018

A$1 : GBP 0.5406

A$1 : US$0.7252

A$1 : CA$0.9443

A$1 : NZ$1.0512

A$1 : HK$5.5400

A$1 : GBP 0.5693

A$1 : US$0.7741

A$1 : CA$0.9887

A$1 : NZ$1.0684

A$1 : HK$6.0511

NOTE 12. PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment is measured at cost less accumulated depreciation and impairment losses.

Assets are depreciated on a straight-line basis over their estimated useful lives, as follows:

Asset class

Furniture and fittings

Leasehold improvements

Computer equipment

YEAR ENDED 31 MARCH 2018

Cost

Less accumulated depreciation

Net carrying amount

MOVEMENT

Balance at 31 March 2017

Additions

Depreciation 

Balance at 31 March 2018

YEAR ENDED 31 MARCH 2019

Cost

Less accumulated depreciation

Net carrying amount

MOVEMENT

Balance at 31 March 2018

Additions

Disposals

Depreciation 

Balance at 31 March 2019

Useful life

5 to 10 years

Up to 5 years

3 years

$,000

Total

11,153

(7,279)

3,874

5,473

243

(1,842)

3,874

12,260

(9,058)

3,202

3,874

1,137

(30)

(1,779)

3,202

$,000

$,000

Furniture, fittings and 
leasehold improvements

Computer 
equipment 

7,488

(4,324)

3,164

4,396

29

(1,261)

3,164

8,240

(5,579)

2,661

3,164

757

(5)

(1,255)

2,661

3,665

(2,955)

710

1,077

214

(581)

710

4,020

(3,479)

541

710

380

(25)

(524)

541

OFX Group Limited  Annual Report 201966

NOTES TO THE FINANCIAL STATEMENTS
OTHER ASSETS AND LIABILITIES (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 13.  INTANGIBLE ASSETS

Costs directly incurred in acquiring and developing certain software are 
capitalised and amortised on a straight-line basis over the estimated 
useful life, three years.  Costs incurred on software maintenance are 
expensed as incurred.

YEAR ENDED 31 MARCH 2018

Cost

Less accumulated amortisation

Net carrying amount

MOVEMENT

Balance at 1 April 2017

Additions

Amortisation 

Balance at 31 March 2018

YEAR ENDED 31 MARCH 2019

Cost

Less accumulated amortisation

Net carrying amount

MOVEMENT

Balance at 1 April 2018

Additions

Amortisation

Balance at 31 March 2019

NOTE 14. OTHER CREDITORS AND ACCRUALS (CURRENT LIABILITIES)

Accrued charges and sundry liabilities

Trade creditors

Other liabilities

Total other liabilities

$,000

Internally
generated
software

 2,423 

 (167)

 2,256 

-

2,423 

(167)

 2,256 

9,147

(1,189)

7,958

2,256 

6,724

(1,022)

7,958

$,000

Acquired 
separately 
software

 10,680 

(5,690)

 4,990 

5,456

2,444

 (2,910)

 4,990 

11,782

(8,721)

3,061

4,990 

1,102

(3,031)

3,061

$,000

2019

4,435

7

1,720

6,162

$,000

Total

 13,103 

 (5,857)

7,246 

5,456

4,867

(3,077)

7,246

20,929 

(9,910)

11,019

7,246

7,826

(4,053)

11,019

$,000

2018

4,601

181

1,351

6,133

OFX Group Limited  Annual Report 2019  
  
  
  
  
NOTES TO THE FINANCIAL STATEMENTS
OTHER ASSETS AND LIABILITIES (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

67

NOTE 15.  PROVISIONS

Employee provisions

Leasehold makegood provision

The Group has a Short Term Incentive Plan available to all employees 
including Executive KMP. The Short Term Incentive Plan is accrued as a 
liability and expensed over the annual service period until it is paid.

When the long service leave is not expected to be settled within 12 
months of year end, the liabilities are measured as the present value of 
expected future payments using the projected unit credit method.

The Group holds a provision for makegood costs anticipated to be 
incurred in respect of office leases in Australia, Hong Kong, London, 
and Canada. The provision is being accrued on a straight-line basis 
over the lease terms.

Carrying amount at beginning of the period

Additional provisions made

Release of provisions

Carrying amount at the end of the period

Employee provisions

Annual leave

Short term 
incentives

Long service 
leave

Leasehold 
makegood

1,418

3,044

(2,918)

1,544

2,655

3,315

(2,655)

3,315

351

82

(65)

368

138

138

(29)

247

Total

4,562

6,579

(5,667)

5,474

All employee provisions are current liabilities apart from $181,426 (2018: $199,559) of long service leave which is non-current.  All leasehold 
makegood provisions are current.

NOTE 16. OPERATING LEASE COMMITMENTS

The Group leases offices under non-cancellable operating leases with 
original terms expiring within one to seven years.  The leases have 
various escalation and extension clauses.  The Group has no other 
commitments.

Within one year

Between one and five years

After more than five years

Total operating lease commitments

$,000

2019

3,065

6,147

–

9,212

$,000

2018

2,817

6,284

-

9,101

OFX Group Limited  Annual Report 2019 
68

NOTES TO THE FINANCIAL STATEMENTS
CAPITAL STRUCTURE

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 17 .  CAPITAL MANAGEMENT

The Group’s capital management strategy is to maximise shareholder 
value by optimising the level and use of capital, defined as share 
capital plus reserves.  The Group’s capital management objectives are to: 

•  Support the Group’s business and operational requirements

• Meet externally imposed capital requirements

• Safeguard the Group’s ability to continue as a going concern.

The Group has continued to meet its internal and externally imposed 
capital requirements this year and no breaches have occurred.

NOTE 18.  ORDINARY SHARE CAPITAL

Ordinary shares are classified as equity and measured based on the 
proceeds from issuing the shares less the directly attributable 
incremental costs, net of tax.

There are 242,522,677 fully paid ordinary shares (2018: 240,000,000).  
Ordinary shares entitle the holder to vote and to receive dividends and 

the proceeds of the Company if it is liquidated in proportion to the 
number of shares held.

There are 6,064,717  (2018: 3,303,088) restricted ordinary shares 
issued to KMP in connection with the Executive Share Plan.  Refer to 
Note 22 for further information.

NOTE 19.  DIVIDENDS

Dividends are recognised as a liability and a reduction to retained 
earnings when declared.  All dividends recognised in the year were fully 
franked (2018: all).

Final dividend from the preceding year $0.030 (2018: $0.029) per share) 

Interim dividend $0.0264 (2018: $0.024) per share)

Total dividends recognised and paid

$,000

2019

(7,230)

(6,403)

(13,633)

$,000

2018

(6,960)

(5,755)

(12,715)

On 21 May 2019, the Board determined a dividend of $0.0328 per share 
($8,133,000) as the final dividend for 2019.  This dividend was 
determined after 31 March 2019 and so is not reflected in this financial 

report.  As the Company is a holding company with no trading profits, 
this dividend will be funded through the profits of the subsidiaries.

Ex-dividend date

Record date

Payment date

Franked dividends

Franking credits available for subsequent financial years based on a tax rate of 30% (2018: 30%)

6 June 2019

7 June 2019

21 June 2019

$,000

2018

7751

$,000

2019

3,214

The above amounts represent the balance of the franking account as 
at the end of the financial period, adjusted for the franking credits that 

will arise from paying the current tax liability, but before taking account 
of the final declared dividend for 2019.

1  A review of the franking account comparative information has been restated resulting in a reduction in the franking account balance. OFX is currently in the process of updating relevant filings with the ATO.

OFX Group Limited  Annual Report 201969

NOTES TO THE FINANCIAL STATEMENTS
OTHER ITEMS

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 20.  EVENTS OCCURRING AFTER BALANCE 
SHEET DATE

Other than the dividends presented in Note 19, there were no material 
post balance sheet events occurring after the reporting date requiring 
disclosure in these financial statements

NOTE 21.  RELATED PARTY INFORMATION
Subsidiaries

The following entities are wholly owned subsidiaries of the Group and 
all have a 31 March year end:

Country of incorporation

Functional currency

Entity

CanadianForex Limited

OzForex (HK) Limited

OFX (Shanghai) Co. Ltd

OzForex Limited

OFX Australia Pty Limited

OFX Group Pty Limited

OFX Singapore PTE. Limited

NZForex Limited

UKForex Limited

Canada

Hong Kong

China

Australia

Australia

Australia

Singapore

New Zealand

United Kingdom

OFX Payments Ireland Limited

Ireland

USForex Incorporated

United States

CAD

HKD

CNY

AUD

AUD

AUD

SGD

NZD

GBP

EUR

USD

OFX Group Limited  Annual Report 201970

NOTES TO THE FINANCIAL STATEMENTS
OTHER ITEMS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

NOTE 22. SHARE-BASED PAYMENTS

The Group has a number of employee share-based payment plans 
including the Legacy LTI Plans; the Executive Share Plan (ESP), the 
Global Equity Plan; and the Employee Share Scheme. The nature of the 
issuances under the Plans are listed below:

Issuance

Description

Executive Share Plan

Performance Rights

Executives are provided with an interest free, non-recourse loan from the Group for the sole purpose of 
acquiring shares in the Company.  Executives may not deal with the shares while the loan remains outstanding 
and any dividends paid on the shares are applied (on an after-tax basis) towards repaying the loan.  Executives 
are entitled to exercise the voting rights attached to the shares from the date of allocation.  If the Executive 
leaves the Group within the vesting period the shares allocated are returned to the Group, subject to discretion 
retained by the Directors.

Performance rights were issued under the Group’s Legacy LTI Plan and are currently issued under the Group’s 
Global Equity Plan. Performance rights are issued to employees eligible to received deferred STI awards and 
also to eligible employees as reward for performance. Performance rights are granted at no cost and are settled 
in shares on a one-for-one basis.

Employee Share Scheme

The Board has discretion to gift shares to Employees and/or to offer a matching plan. Shares, where issued, are 
issued under the  Group’s Global Equity Plan and are held in a holding lock for the earlier of, 3 years or when the 
employee ceases employment.

Service rights (legacy)

Share options (legacy)

Service rights are issued to employees at the discretion of the Board.  The service rights vesting condition is 
ongoing employment at the vesting date.  There are no performance hurdles.  Service rights are granted at no 
cost and are settled in shares on a one-for-one basis.

Share options are issued at the discretion of the Board.  Share options vesting condition is ongoing employment 
at the vesting date.  There are no performance hurdles.  Share options are subject to an exercise price and are 
settled in shares on a one-for-one basis.

For details on the vesting conditions of share issuances, refer to the Remuneration Report.

The share based payment expense/(income) within employee benefits expenses is as follows:

Legacy LTI Plan – Performance rights

Legacy LTI Plan – Service rights

Legacy LTI Plan – Share options

ESP – Share loan

STI – Performance rights

ESS - Employee Share Scheme

Total share based payment expense

$

2019

-

-

(91,999)

(107,894)

38,407

108,425

(53,061)

$

2018

(731,642)

16,192

30,936

192,002

291,008

-

(201,504)

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
OTHER ITEMS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

71

NOTE 22. SHARE BASED PAYMENTS (CONTINUED)

Accounting for share based payments

The fair value determined at the grant date of the award is recognised 
as a share based payment expense in the income statement with an 
offsetting increase in equity over the relevant performance period.  The 
expense recognised is reduced to take account of the expense 
attributable to participating employees who do not remain in the 
employment of the Group throughout the vesting period.

Shares issued under the ESP are accounted for as options and as such 
the amounts receivable from employees in relation to these loans are 
not recognised in the financial statements.  Settlement of share loans 
upon vesting is recognised as contributed equity.

The options are measured at fair value at the date of grant using the 
Black-Scholes option pricing model.  The fair values include 
assumptions in the following areas: risk free rate, volatility, estimated 
service periods and expected achievement of hurdles.  The expected 
life of the options is based on historical data and is not necessarily 
indicative of exercise patterns that may occur.  The expected volatility 
reflects the assumption that the historical volatility is indicative of 
future trends, which may also not necessarily reflect the actual 
outcome.

Executive Share Plan

The ESP was established to incentivise Executives to deliver on the 

business strategy and contribute to sustainable long term returns.  
Detailed remuneration disclosures are provided in the Remuneration 
Report section of the Directors’ Report.

Under the ESP, eligible Executives are provided with an interest free, 
non-recourse loan from the Group for the sole purpose of acquiring 
shares in the company.  Executives may not deal with the shares while 
the loan remains outstanding and any dividends paid on the shares are 
applied (on an after-tax basis) towards repaying the loan.  Executives 
are entitled to exercise the voting rights attached to the shares from 
the date of allocation.  If the Executive leaves the Group within the 
vesting period the shares allocated are returned to the Group, subject 
to discretion retained by the Directors.

For the FY19 share based loan the Board has implemented a gateway 
level of minimum performance below which no benefit accrues, being 
accretive underlying EBITDA over the three-year performance period.

Where the gateway EBITDA level of performance is met, there is a 
target measure being absolute TSR (Total Shareholder Return).  There is 
a set performance matrix that determines loan forgiveness.

The assumptions underlying the options’ valuations issued during the 
year are outlined in the table below.

Performance  
period (years)

Vesting  
date

3

7 June 2021

Grant date  
share price

$1.77

Fair value  
at grant date

$0.54

Dividend  
yield

4.19%

Risk free  
interest rate

2.11%

Share price  
volatility

47.82%

Short Term Incentive performance rights
The fair value of the performance rights is determined using the 
Black-Scholes option pricing model with the following assumptions:

Deferral period 
 (years)

Vesting  
date

Grant date  
share price

Fair value  
at grant date

1

1

13 June 2019

23 May 2019

$1.77

$1.78

$0.18

$0.18

Dividend 
yield

4.19%

4.35%

Risk free  
interest rate

2.11%

2.05%

Share price 
volatility

28.52%

27.95%

Estimated future proposed performance rights issues

Deferral period 
 (years)

Vesting  
date

Grant date  
share price

Fair value  
at grant date

1

To be determined

$1.65

$0.23

Dividend 
yield

4.19%

Risk free  
interest rate

1.31%

Share price 
volatility

34.92%

OFX Group Limited  Annual Report 201972

NOTES TO THE FINANCIAL STATEMENTS
OTHER ITEMS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

Legacy LTI Plan

PERFORMANCE RIGHTS

There were no new issuances of performance rights under the legacy 
LTI plan during the year ended 31 March 2019.  

SERVICE RIGHTS

There were no new issuances of service rights under the legacy LTI plan 
during the year ended 31 March 2019.  

There were no cancellations during the year ended 31 March 2019.

There were no cancellations during the year ended 31 March 2019.

SHARE OPTIONS

There were no share options issued during the year ended 31 March 2019.

Share based payments outstanding 

Legacy LTI Plan – Performance rights

Legacy LTI Plan – Share options

ESP – Share loan

STI – Performance rights

Balance at 
start of the year

Granted  
during the year

Exercised  
during the year

Forfeited  
during the year

Balance at end 
of the year

748,336

205,193

-

-

3,303,088

2,761,629

-

456,679

-

-

-

-

(193,840)

554,496

(117,988)

87,205

(661,910)

5,402,807

-

456,679

NOTE 23.  KEY MANAGEMENT PERSONNEL

In accordance with the requirements of AASB 124 Related Party 
Disclosures, the KMP include Non-Executive Directors and members of 
the Group Executive Team who have authority and responsibility for 

planning, directing and controlling the activities of OFX Group Limited.  
A summary of KMP compensation is set out in the table below

Key management personnel remuneration

Remuneration

Short-term employee benefits

Post-employment benefits

Long-term employee benefits

Share-based payments

Total remuneration paid to key management personnel 

Detailed remuneration disclosures of individual KMP are provided in the Remuneration Report.

Shareholdings 

The total number of shares in the Company held during the year by the 
Directors and other KMP, including their personal related parties, are set 
out below.

Number of options and rights for fully paid ordinary shares

Number of fully paid ordinary shares

Number of restricted ordinary shares

$

2019

2,722,904

142,352

2,822

(131,592)

2,736,486

$

2018

2,858,126

138,765

(34,793)

286,488

3,240,586

Number

2019

641,701

715,706

Number

2018

953,529

698,099

6,064,717

3,303,088

OFX Group Limited  Annual Report 2019NOTES TO THE FINANCIAL STATEMENTS
OTHER ITEMS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2019

73

NOTE 23. KEY MANAGEMENT PERSONNEL (CONTINUED)
Outstanding loans

transactions during the financial year nor balances owing to or from 
KMP as at 31 March 2019.

The total loan amount outstanding from KMP in relation to the ESP is 
$5,780,451

Other transactions with KMP

All transactions with KMPs are made on normal commercial terms and 
conditions and in the ordinary course of business.  There were no 

In the normal course of business, the Group occasionally enters into 
transactions with various entities that have Directors in common with 
the Group.  Transactions with these entities are made on commercial 
arm’s length terms and conditions.  The relevant Directors do not 
participate in any decisions regarding these transactions.

NOTE 24. REMUNERATION OF AUDITORS

(A) PWC

Audit and review of financial statements

Taxation services

Other professional fees

Total remuneration of PwC

(B) NON-PWC AUDITORS

Audit and review of financial reports

Taxation services

Total remuneration of non-PwC auditors

NOTE 25. PARENT ENTITY FINANCIAL INFORMATION
Dividends are recognised as income when the Company becomes entitled to the dividend.
The ultimate parent entity is OFX Group Limited.

Summary financial information

STATEMENT OF FINANCIAL POSITION 

Investment in subsidiaries

Total assets

Share based payments reserve

Ordinary share capital

Total equity

Profit or loss for the year (intercompany dividends received) 

Total comprehensive income

Earnings per share attributable to ordinary shareholders:

Basic earnings per share

Diluted earnings per share

$

2019

397,007

101,962

430,605

929,574

40,122

104,010

144,132

$

2019

29,487

29,487

374

29,113

29,487

13,633

13,633

Cents

5.64

5.49

$

2018

397,145

338,920

–

736,065

32,533

79,745

112,278

$

2018

25,202

25,202

842

24,360

25,202

12,715

12,715

Cents

5.30

5.23

OFX Group Limited  Annual Report 201974

DIRECTORS’ DECLARATION

IN THE DIRECTORS’ OPINION:

 (a) the financial statements and notes for the year ended 31 March 2019 are in accordance with the Corporations Act 2001, including;

       (i) complying with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting requirement, and

       (ii)  giving a true and fair view of the consolidated entity’s financial position as at 31 March 2019 and of its performance for the financial year 

ended on that date, and

(b)  there are reasonable grounds to believe that OFX Group Limited will be able to pay its debts as and when they become due and payable, and

(c)   ‘About this Report’ on page 51 confirms that the financial statements also comply with International Financial Reporting Standards as issued by 

the International Accounting Standards Board.

The Directors have been given the declarations by the Chief Executive Officer and Chief Financial Officer required by section 295A of the 
Corporations Act 2001.

This declaration is made in accordance with a resolution of the Directors. 

On behalf of the Board:

Steven Sargent 
Chairman
21 May 2019

Skander Malcolm 
Chief Executive Officer and Managing Director
21 May 2019

OFX Group Limited  Annual Report 201975

Independent auditor’s report
To the members of OFX Group Limited

Report on the audit of the financial report

Our opinion

In our opinion:

The accompanying financial report of OFX Group Limited (the Company) and its controlled entities 
(together the Group) is in accordance with the Corporations Act 2001, including:

1.

2.

giving a true and fair view of the Group's financial position as at 31 March 2019 and of its 
financial performance for the year then ended 

complying with Australian Accounting Standards and the Corporations Regulations 2001.

What we have audited
The Group financial report comprises:

•

•

•

•

•

•

the consolidated statement of financial position as at 31 March 2019

the consolidated statement of comprehensive income for the year then ended

the consolidated statement of changes in equity for the year then ended

the consolidated statement of cash flows for the year then ended

the notes to the financial statements, which include a summary of significant accounting policies

the directors’ declaration.

Basis for opinion

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.

Independence
We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical 
Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant 
to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities 
in accordance with the Code.

PricewaterhouseCoopers, ABN 52 780 433 757 
One International Towers Sydney, Watermans Quay, Barangaroo NSW 2000, GPO BOX 2650 Sydney NSW 2001
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au

Level 11, 1PSQ, 169 Macquarie Street, Parramatta NSW 2150, PO Box 1155 Parramatta NSW 2124
T: +61 2 9659 2476, F: +61 2 8266 9999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation.

OFX Group Limited  Annual Report 201976

Our audit approach

An audit is designed to provide reasonable assurance about whether the financial report is free from 
material misstatement. Misstatements may arise due to fraud or error. They are considered material if 
individually or in aggregate, they could reasonably be expected to influence the economic decisions of 
users taken on the basis of the financial report.

We tailored the scope of our audit to ensure that we performed enough work to be able to give an 
opinion on the financial report as a whole, taking into account the geographic and management 
structure of the Group, its accounting processes and controls and the industry in which it operates.

Materiality

•

For the purpose of our audit we used overall Group materiality of $1.106 million, which represents 
approximately 5% of the Group’s profit before tax.

• We applied this threshold, together with qualitative considerations, to determine the scope of our audit and 
the nature, timing and extent of our audit procedures and to evaluate the effect of misstatements on the 
financial report as a whole.

• We chose Group profit before tax because, in our view, it is the key financial statement metric used in 

assessing the performance of the Group.

• We utilised a 5% threshold based on our professional judgement, noting it is within the range of commonly 

acceptable thresholds.

Audit Scope

•

•

•

Our audit focused on where the Group made subjective judgements; for example, significant accounting 
estimates involving assumptions and inherently uncertain future events.

The Group comprises multiple legal entities globally. Most of the Group’s accounting systems are centralised 
in the corporate head office located in Sydney, where our audit was predominantly undertaken. 

Our overall audit approach considered each legal entity’s contribution to the Group’s financial report 
balances.   

OFX Group Limited  Annual Report 201977

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in 
our audit of the financial report for the current period. The key audit matters were addressed in the 
context of our audit of the financial report as a whole, and in forming our opinion thereon, and we do 
not provide a separate opinion on these matters. Further, any commentary on the outcomes of a 
particular audit procedure is made in that context. We communicated the key audit matters to the 
Audit, Risk and Compliance Committee.

Key audit matter

How our audit addressed the key audit matter

Recognition of fee and trading income

Fee and trading income consists of the margin 
generated from foreign currency spreads, fees 
charged on low-value transactions and changes in 
exchange rates between the time when a client rate 
is agreed and a subsequent hedge transaction is 
entered into by the Group. Fee and trading income 
is presented inclusive of realised and unrealised 
income earned from the sale of foreign currency 
contracts to customers.

This was a key audit matter because it represents 
the most significant element of revenue in the 
Consolidated Statement of Comprehensive Income.

See Note 2 to the financial statements for further 
information. 

Our audit procedures included, among others, evaluating 
the design and performing tests over the operating 
effectiveness of relevant revenue controls, including 
reconciliation controls between the transaction recording 
system, general ledger and bank statements.

In addition, we:

•

•

•

•

•

•

•

Performed data assurance techniques to recalculate 
realised margin on foreign exchange contracts 
recognised within fee and trading income;
Compared a sample of foreign exchange rates utilised 
within the Group’s transaction recording system to 
independently obtained foreign exchange rates;
Agreed a sample of individual foreign exchange 
transactions recorded by the Group throughout the 
financial year to underlying deal tickets and bank 
statements; 
Tested material reconciling items in cash account 
reconciliations at 31 March 2019; 
Agreed the dates of a sample of foreign exchange 
transactions to the corresponding deal ticket and bank 
statements to determine whether the relevant 
transactions were recorded in the correct period;
Compared the valuations of approximately 99% of
derivative financial instruments at balance date to our 
own independently derived valuations. This involved 
sourcing independent inputs from market data 
providers;  
Examined supporting documentation for a sample of 
manual journals related to fee and trading income.

OFX Group Limited  Annual Report 201978

Key audit matter

How our audit addressed the key audit matter

Capitalisation of internally generated 
intangible assets

During the year the Group capitalised $7.8m in 
intangible assets, comprising $6.7m in internally 
generated assets. The amounts capitalised related 
predominantly to employment expenses for 
website, application and software development.  

The capitalisation of internally generated costs was 
a key audit matter due to the magnitude of amounts 
capitalised and judgement applied by the Group in 
assessing whether the criteria for capitalisation as 
set out  in the Australian Accounting Standards had 
been met. In particular, the technical feasibility of 
the project and the likelihood of the project 
delivering sufficient future economic benefits.

The Group’s judgements also included determining 
whether capitalised costs were of a developmental 
nature rather than research nature (the latter which 
would result in the costs being expensed), and 
whether costs including employment expenses, 
were directly attributable to the relevant projects.

See Note 13 to the financial statements for further 
information. 

Client liabilities

The client liabilities balance consists of cash 
received from customers in relation to foreign 
exchange transactions which await settlement. 
There are amounts within this balance that have 
been static for an extended period of time and they 
comprise part payments awaiting full payment from 
clients prior to remittance and cash received where 
the client has not yet been identified.

This was a key audit matter due to the magnitude of 
client liabilities which represents 90% of the 
Group’s total liabilities at balance date. We have 
also considered the inherent uncertainties 
associated with the static transactions and the 
manual nature of the process to determine the 
balance at year-end.

See Note 7 to the financial statements for further 
information.

Our testing of capitalised internally generated intangible 
assets included, amongst others:

•

•

•

•

Discussing project plans with management and 
project leaders to develop an understanding of the 
nature and feasibility of key projects and activities 
performed;
Reviewing management’s assessment in support of the 
recognition and measurement of these as intangible 
assets, and the likelihood of the projects delivering 
sufficient future economic benefits;
Inspecting business cases of key projects and 
analysing the assumptions applied to determine the 
feasibility of the projects and assumed future 
economic benefits;
On a sample basis, agreeing capitalised payroll costs to 
supporting payroll records and assessing the Group’s 
determination of these costs as capitalised or expensed 
with reference to the requirements of Australian 
Accounting Standards.

Our testing of client liabilities included an assessment of 
the design and testing of the operating effectiveness of key 
reconciliation controls between the transaction recording 
system, general ledger and bank statements.

In addition, we performed the following procedures 
amongst others:

•

•

•

•

•

•

Agreed a sample of client liabilities to individual deal 
tickets and cash receipts;
Considered the post year-end settlement rates of the 
total balance between 1 April 2019 and 30 April 2019;
Inspected the customer complaints log to identify 
significant matters raised concerning client liabilities;
Tested material reconciling items in cash account 
reconciliations at 31 March 2019;
Analysed the breakdown of client liabilities at 31 
March 2019 to consider the age profile of unallocated 
client liabilities;
Considered the appropriateness of the Group’s policy 
to derecognise certain unidentified client liabilities 
that date back 5 years or more.

OFX Group Limited  Annual Report 201979

Key audit matter

How our audit addressed the key audit matter

Together with our tax specialists, our procedures over 
taxation related balances included, amongst others, 
evaluating the analysis conducted by the Group for 
judgements made in respect of the ultimate amounts 
expected to be paid to tax authorities. This was made in the 
context of our understanding of the business, and 
assessing the appropriateness of the tax provisions in light 
of the requirements of Australian Accounting Standards.

We also considered the Group’s OBU arrangements, tested 
the classification of OBU and non-OBU transactions on a 
sample basis against guidance provided in relevant tax 
legislation, and reviewed and assessed the projects and 
expenses that are eligible for concessional treatment 
together with our tax specialists.

Taxation

The Group is liable for tax in a number of 
jurisdictions, and in some cases, the final tax 
treatment is uncertain until it is resolved with the 
relevant tax authority. Consequently, the Group has 
made judgements about the occurrence and 
quantum of tax exposures, and associated liabilities, 
which are subject to the future outcome of 
assessments by relevant tax authorities and in 
certain instances, legal processes.

In addition, OzForex Limited, a subsidiary of OFX 
Group Limited, is deemed an Offshore Banking 
Unit (OBU) meaning that eligible transactions 
recorded in the OBU are subject to a concessional 
tax rate of 10%. The subsidiary is also eligible for 
Research and Development tax credits (R&D 
Credits) on eligible expenditure which further 
reduces the Group’s tax expense. The Group made 
adjustments during the financial year to estimate 
the amount of concessional credits, however, 
because the relevant self-assessment tax claims are 
filed with the Australian Tax Office in arrears, the 
exact amount of the claims are not known with 
certainty at year-end.

See Notes 4 and 5 to the financial statements for 
further information. 

Other information

The directors are responsible for the other information. The other information comprises the 
information included in the annual report for the year ended 31 March 2019, but does not include the 
financial report and our auditor’s report thereon. 

Our opinion on the financial report does not cover the other information and we do not and will not 
express an opinion or any form of assurance conclusion thereon.

In connection with our audit of the financial report, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the financial 
report or our knowledge obtained in the audit, or otherwise appears to be materially misstated.

If, based on the work we have performed on the other information that we obtained prior to the date of 
this auditor’s report, we conclude that there is a material misstatement of this other information, we 
are required to report that fact. We have nothing to report in this regard.

OFX Group Limited  Annual Report 201980

Responsibilities of the directors for the financial report

The directors of the Company are responsible for the preparation of the financial report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001
and for such internal control as the directors determine is necessary to enable the preparation of the 
financial report that gives a true and fair view and is free from material misstatement, whether due to 
fraud or error.

In preparing the financial report, the directors are responsible for assessing the ability of the Group to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial report

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with the Australian Auditing Standards will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of the financial report.

A further description of our responsibilities for the audit of the financial report is located at the 
Auditing and Assurance Standards Board website at: 
http://www.auasb.gov.au/auditors_responsibilities/ar1.pdf. This description forms part of our 
auditor's report.

Report on the remuneration report

Our opinion on the remuneration report

We have audited the remuneration report included in pages 26 to 45 of the directors’ report for the 
year ended 31 March 2019.

In our opinion, the remuneration report of OFX Group Limited for the year ended 31 March 2019 
complies with section 300A of the Corporations Act 2001.

OFX Group Limited  Annual Report 201981

Responsibilities

The directors of the Company are responsible for the preparation and presentation of the 
remuneration report in accordance with section 300A of the Corporations Act 2001. Our responsibility 
is to express an opinion on the remuneration report, based on our audit conducted in accordance with 
Australian Auditing Standards. 

PricewaterhouseCoopers

Elizabeth O'Brien 
Partner

Sydney
21 May 2019

OFX Group Limited  Annual Report 201982

SHAREHOLDER INFORMATION

THE SHAREHOLDER INFORMATION SET OUT BELOW IS CURRENT AS AT 30 APRIL 2019 

Corporate Governance Statement

In accordance with ASX Listing Rule 4.10.3 and the 3rd edition ASX 
Corporate Governance Council’s Principles and Recommendations, the 
2019 Corporate Governance Statement, as approved by the Board, is 
available on the Company’s website at: https://www.ofx.com/en-au/

investors/corporate-governance/. The Corporate Governance 
Statement sets out the extent to which OFX has followed the ASX 
Corporate Governance Council’s 29 Recommendations during the 2019 
financial year.

Substantial Shareholders

The number of securities held by substantial shareholders (holding not 
less than 5%) and their associates as shown in substantial shareholder 

notices received by the Company pursuant to Section 671B of the 
Corporations Act 2001 as at 30 April 2019 are shown below.

Name

Number Held

% of Issued Capital

Pendal Group Limited (formerly BT Investment Management Limited)

Microequities

Renaissance Smaller Companies Pty Ltd

Selector Funds Management Limited

24,154,772

20,931,883

15,710,057

18,361,957

9.96%

8.72%

6.55%

7.57%

Distribution of Security Holders

The table below includes ordinary shares issued under the Company’s 
Executive Share Plan.

Number of shares

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 – 999,999,999

Total

Total holders of ordinary shares

Number of ordinary shares

% of issued capital

920

1,934 

940 

1,074

68 

4,936

510,739

5,737,999

7,399,207

27,597,092

207,342,357

248,587,394

18.64

39.18

19.04

21.76

1.38

100 

There were 257 holders of less than a marketable parcel of ordinary shares, based on the Company’s closing market price of $1.53  
on 30 April 2019.

OFX Group Limited  Annual Report 201983

Twenty largest security holders of ordinary shares as at 30 April 2019

The table below includes ordinary shares issued under the Company’s Executive Share Plan.

Rank

Name

Units

% of Units

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

17.

18.

19.

HSBC Custody Nominees (Australia) Limited

JP Morgan Nominees Australia Pty Limited

National Nominees Limited

Citicorp Nominees Pty Limited

Mr Matthew Gilmour

G and A Lord Pty Ltd

Microequities Asset Management Pty Ltd

BNP Paribas Nominees Pty Ltd

BNP Paribas Noms Pty Ltd

Bond Street Custodians Limited

Solium Nominees (Australia) Pty Ltd

Bond Street Custodians Limited

Mr John Alexander Malcolm

M & J Gilmour Pty Ltd

Solium Nominees (Australia) Pty Ltd

Powerwrap Limited

Bond Street Custodians Limited

SM & RW Brown Pty Ltd

Citicorp Nominees Pty Limited

Richard Kimber

20.

Invia Custodian Pty Limited

Totals: Top 20 holders of fully paid ordinary shares

Total remaining holders balance

Unquoted Equity Securities

66,402,808

49,862,709

15,901,045

12,510,197

9,245,200

9,100,000

8,563,641

6,988,164

4,102,387

4,003,594

2,661,394

2,625,000

1,932,376

1,610,000

671,485

630,526

550,000

550,000

447,880

433,218

367,013

26.71

20.06

6.40

5.03

3.72

3.66

3.44

2.81

1.65

1.61

1.07

1.06

0.78

0.65

0.27

0.25

0.22

0.22

0.18

0.17

0.15

199,158,637

49,428,757

80.12

19.88

Securities issued under OFX’s Long Term Incentive Plan and/or Executive Share Plan are subject to vesting conditions which, if met, entitle the 
holder to ordinary fully paid shares in the Company.

Fully paid ordinary shares (unquoted)

Performance rights

Number held

Number of holders

6,064,717

814,076

10

10

OFX Group Limited  Annual Report 201984

SHAREHOLDER INFORMATION

THE SHAREHOLDER INFORMATION SET OUT BELOW IS CURRENT AS AT 30 APRIL 2019

Service rights

Service rights holders do not have any voting rights attaching to 
service rights.

Share options

Option holders do not have any voting rights attaching to options.

Voting Rights

Ordinary fully paid shares

The voting rights are governed by clause 37 of the Company’s 
Constitution, which provides that every member present personally or 
by proxy, attorney or representative at a general meeting of the 
Company shall, on a show of hands have one vote, and on a poll shall 
have one vote for every share held.

Performance rights

Performance right holders do not have any voting rights attached to 
the performance rights issued under the Company’s Global Equity Plan 
or legacy incentive plans. 

Buyback

There is no current on market buy-back.

Review of operations and activities

A review of the Company’s operations and activities during the 
reporting period is available within the Directors’ Report.

OFX Group Limited  Annual Report 2019CORPORATE INFORMATION
NOTES

85

DIRECTORS

COMPANY SECRETARY  

ANNUAL GENERAL MEETING

Mr Steven Sargent (Chairman)

Ms Freya Smith

13 August 2019

Mr John (“Skander”) Malcolm (Chief Executive 
Officer and Managing Director)

Room III, Establishment Hotel,  
252 George Street, Sydney

Mr Grant Murdoch

Mr Douglas Snedden

Ms Lisa Frazier

Ms Connie Carnabuci 

PRINCIPAL REGISTERED OFFICE  
IN AUSTRALIA  

SHARE REGISTER

AUDITOR

Level 19 
60 Margaret Street 
Sydney NSW 2000 
Australia

Ph: +61 2 8667 8000 
Fax: +61 2 8667 8080

Email: investors@ofx.com.au

LINK MARKET SERVICES LIMITED
Level 12, 680 George Street
Sydney NSW 2000
Australia

Ph: 1300 554 474

Email:registrars@linkmarketservices.com.au

PRICEWATERHOUSECOOPERS
One International Towers Sydney
Watermans Quay

Barangaroo NSW 2000 Australia

SECURITIES EXCHANGE LISTING

WEBSITE ADDRESS

OFX Group Limited shares are listed on the 

www.ofx.com

Australia Securities Exchange: OFX

OFX Group Limited  Annual Report 201986

NOTES

OFX Group Limited  Annual Report 2019