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Open Text

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FY2020 Annual Report · Open Text
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Annual Report 2020

DEAR SHAREHOLDERS,

Fiscal 2020 was a seminal year, as together, we adapted to the 
uncertainty of the COVID-19 pandemic. 

At OpenText, we have rallied around the principles of resilience to guide us through 
this difficult time. Now, more than ever, customers trust and rely on OpenText’s 
products and expertise to help them navigate through this time of crisis.

For almost 30 years, OpenText has been delivering mission-critical solutions on a global basis and across 

industries. Our leadership position in Information Management has never been stronger and our customers 

continue to trust OpenText as they adapt to a changing business climate. The comprehensive OpenText 

Information Management platform and services continue to provide secure and scalable solutions for global 

companies, small and medium businesses (SMBs), governments, and consumers around the world.

The pandemic has caused uncertainty, but it has also strengthened our purpose to help companies transform. 

Our core belief in the transformative power of information to make us more—to reach higher, have bigger 

impact, attain knowledge and grow—is fueling our ability to help customers re-configure and re-invent. We 

are helping ensure supply chains and retailers are delivering essential goods, pharmaceutical companies are 

conducting research, hospitals are managing resources, doctors and patients are connected, airlines are safe, 

banks are providing funds, cyber criminals are stopped and transportation systems are moving goods, along 

with many other critical functions.

I am very proud of the OpenText team and our many accomplishments in Fiscal 2020, including the launch of 

OpenText Cloud Editions, the acquisitions of Carbonite, Inc. and XMedius, the expansion of our Information 

Management platform into the small and medium business market and new and valuable partnerships with 

Google, Amazon and Microsoft. We remain highly focused on delivering against our Total Growth strategy.

FISCAL 2020 RESULTS

Fiscal 2020 was a significant year for OpenText and I am very pleased with our operational performance amid 

these challenging times. The strength of our people, processes and systems were on full display in the second 

half of the fiscal year, demonstrating the durability and resilience of our organization. In the fiscal year, we 

delivered a record $3.11 billion in total revenues, representing 8.4% year-over-year growth, a record $1.16 billion 

in cloud revenues, representing 27.5% year-over-year growth and a record $2.43 billion in Annual Recurring 

Revenues (ARR), representing 12.9% year-over-year growth. Our Annual Recurring Revenues represented 78% of 

total revenues. 

Our relentless focus on operational excellence and efficiency enabled OpenText to deliver $1.15 billion of 

adjusted EBITDA and $954.5 million in Operating Cash Flows in the fiscal year. We ended the year with GAAP 

EPS of $0.86 and Adjusted EPS of $2.89, representing 4.7% year-over-year growth. We continue to focus on our 

key operating metrics to drive shareholder value: ARR, Adjusted EBITDA and cash flow generation. 

We also returned $188.7 million to shareholders through our dividend policy and deployed $1.38 billion of 

capital to acquire Carbonite, Inc. and XMedius. With approximately $1.7 billion of cash at the end of the year, our 

balance sheet and liquidity position remain very strong providing the flexibility for future M&A opportunities. 

OUR VISION: THE INFORMATION COMPANY 

At OpenText, we believe that information powers great companies. In a cloud-first world, OpenText offers a 

strategic cloud platform that empowers customers to do more with their information. The cloud has become a 

business imperative. What used to be discussed as a potential option for managing budgets, is now a strategic 

direction that drives competitive positioning, product innovation, business agility, and cost management. 

Our recently announced next generation product line, OpenText Cloud Editions (CE) enables customers to 

accelerate innovation, be more secure, and support the changing nature of work and the workforce. OpenText 

CE is cloud-native software that can deploy anywhere. 

The OpenText Information Management platform is cloud based and consists of 5 businesses: Content Services, 

Business Network, Cyber Resilience, Digital Experience and Advanced Technologies, each as outlined in detail 

within our accompanying Form 10-K.

OpenText Content Services help organizations connect mission critical content to their digital business 

to accelerate productivity, improve governance and drive digital transformation. Our solutions manage the 

lifecycle, distribution and use of information across the organization, from capture through to archiving and 
disposition. OpenText is named the leader in Content Services Platforms by Gartner Group1. 

The OpenText Business Network (BN) provides a proven foundation for digital supply chain and secure 

e-commerce. Our Trading Grid boasts over a million connected trading partners globally and is used across 

a variety of industries, including finance, manufacturing, consumer packaged goods, pharmaceutical, 

transportation, and more. Delivered as a cloud service, OpenText Business Network helps companies digitize 

their supply chain-related information flows across an increasingly complex network of on-premises and cloud 

applications, connected Internet of Things (IoT) devices and business partners or customers. OpenText is 
named the leader in Business Network by IDC2.

1 Gartner Magic Quadrant for Content Services Platforms. Karen Hobert, Michael Woodbridge, Monica Basso, Oct. 25, 2018
2 IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2018 Vendor Assessment, Simon Ellis, December 2018

Our Cyber Resilience offering provides a comprehensive solution for proactively defending against cyber 

threats and preparing for business continuity and response in the event of a breach. It delivers multiple layers 

of defense to detect, protect against, forensically investigate and remediate security threats or data loss to 

provide organizations with the ultimate peace of mind. We protect information as it is managed by individuals, 

businesses, and governments within applications and at the endpoints, where information is most vulnerable.

Security is fundamentally built-in to all OpenText Information Management software. Our platform offers multi-

level, multi-role, multi-context security to make it one of the most secure information platforms in the world. 

Information is secured at the database level, by user enrolled security, context rights, and time-based security.

Our Digital Experience offerings create, manage, track and optimize omnichannel interactions throughout the 

customer journey and integrates with systems of record such as Salesforce and SAP. The Digital Experience 

platform provides insight into these customer interactions and optimizes them to drive loyalty and improve 

customer lifetime value. Our Digital Experience platform offers a set of Customer Experience Management 

(CEM) solutions and extensions that focus on delivering highly personalized content and engagements along a 

continuous customer journey. 

Our Advanced Technologies are applied horizontally across all of our platforms and applications to accelerate 

digital transformation for customers. They enrich data and deliver valuable insights at incredible scale with 

machine learning and artificial intelligence; optimize processes with insight, automation and data-driven 

decision making. And they allow organizations to quickly adopt new technologies or adapt processes with 

API-driven products and developer services. OpenText is continuously innovating to ensure our customers are 

armed with the technology they need to create Information Advantage.

THE CLOUD: OPENTEXT’S GREATEST OPPORTUNITY

The OpenText Cloud, which we own and operate from 37 data centers in nine countries, is scaling to a  

$1 billion run rate business. We control our own service, features, capabilities and certifications on a global 

basis. As of 2020, the OpenText Cloud has over 6,000 educated, trained and certified professionals, as well as  

74,000 customers.

The OpenText Cloud strategy is unique and diversified, with three core offerings. The first is our Business 

Network, connecting business-to-business, application-to-application. The second is our private cloud, via 

managed services. We now have 2,000 global customers running in our private cloud. Finally, we have our public 

cloud, OpenText OT2 which competes as a public SaaS offering and against pure-play SaaS providers.

We are committed to continue our investment in the OpenText Cloud, which is purpose-built to be managed, 

updated, and migrated quickly and easily to improve agility, reduce costs and stay up-to-date with the latest 

features. OpenText is in the best possible position to run, operate and secure OpenText software in the 

OpenText Cloud so customers don’t have to. Our partnerships with Google Cloud platform, Amazon AWS and 

Microsoft Azure extend the options for our customers. 

TOTAL GROWTH STRATEGY

As an organization, we are committed to delivering Total Growth, meaning we strive towards delivering value 

through organic growth, high customer loyalty and retention as well as strategic acquisitions. This growth is 

further enhanced through our direct and indirect sales distribution channels. With an emphasis on increasing 

recurring revenues and expanding our margins, we believe our Total Growth strategy will ultimately drive strong 

financial performance, including cash flow to support our acquisition strategy. We believe this Total Growth 

strategy is a durable model that will create shareholder value over both the near and long term.

Retain 

Over 100 million end users rely on OpenText to digitize and manage their critical information. That customer 

trust has created a durable OpenText where in Fiscal 2020 Annual Recurring Revenue (ARR) accounted for 78% 

of total revenues. Supported by our commitment to customer care, our renewal rate for off-cloud customer 

support was a record 94%, with our enterprise cloud renewal rates coming in even higher in the mid 90% range. 

The most trusted companies, trust OpenText. 

Grow 

We continue to focus on connecting the Global 10,000 companies (G10K) to our information platform and 

we believe we are well positioned to expand our penetration in this market. The G10K are the world’s largest 

companies, typically those with greater than two billion in revenues, as well as the world’s largest governments 

and organizations. The OpenText Digital Zone was introduced in 2020 and is a full digital platform to engage 

customers and sell our products. This strategic initiative transforms how we connect to customers, and coupled 

with our established global partner program, we are building greater distribution and cross-selling opportunities 

which further help us to achieve organic growth. 

We are committed to continuous innovation. Our investments in research and development (R&D) push product 

innovation, increasing the value of our offerings to our customer base. Over the last three fiscal years, we have 

invested a cumulative total of approximately $1.0 billion in R&D or approximately 11.5% of cumulative revenue for 

that three-year period. We typically target to spend approximately 11% to 13% of revenues for R&D each fiscal year.

Acquire 

With strategic acquisitions, we are better positioned to expand our product portfolio and improve our ability to 

innovate. In Fiscal 2020, we further demonstrated the implementation of our strategy by acquiring Carbonite 

and XMedius. We remain a value-oriented and disciplined acquirer and consolidator, having efficiently deployed 

$6.8 billion on acquisitions over the last 10 fiscal years. Mergers and acquisitions are one of our leading growth 

drivers. We see our ability to successfully integrate acquired companies and assets into our business as a 

strength, and pursuing strategic acquisitions is an important aspect to our Total Growth strategy. We expect 

to continue to acquire strategically, to integrate and innovate, and to deepen and strengthen our intelligent 

information platform for customers. 

Acquisitions in Fiscal 2020 

In January 2020 we acquired Carbonite, a provider of cloud-based subscription data protection, backup, 

disaster recovery and end-point security to small and medium-sized businesses and consumers. Carbonite 

and Webroot solutions expand OpenText’s security leadership for Enterprise, SMB and professional consumers. 

Furthermore, the acquisition of Carbonite presents an opportunity to take advantage of their world-class 

channel partner organization and partners, to bring our Information Management solutions to all size customers. 

The integration of Carbonite remains on track to be on our operating model by the end of Fiscal 2021. 

In Fiscal 2020 we also acquired XMedius, a provider of secure information exchange and unified communication 

solutions, that brings decades of experience and patented technologies to enable organizations to move 

more workloads to the cloud. This acquisition further strengthens OpenText’s leadership in secure information 

exchange, unified communications and digital fax.

Nine Cloud Acquisitions since 2012

NEW PARTNERSHIPS TO ENHANCE VALUE

OpenText is committed culturally and strategically to be a partner-embracing company. Our partnerships 

with companies such as SAP SE, Google Cloud, Microsoft Corporation, Oracle Corporation, Salesforce.com 

Corporation and others serve as examples of how we are working together with our partners to create next-

generation Information Management solutions and deliver them to market. We are building and expanding 

relationships with the best resellers, technology and service providers to ensure customer success. 

OpenText has a number of strategic partnerships with some of the most prominent organizations in  

enterprise software, and the cloud, with whom we work to enhance the value of customer investments. These  

partnerships include:

SAP SE (SAP): OpenText is SAP’s partner for content services serving over 5000+ customers in 130+ countries 

in nearly every vertical and line of business. The OpenText Suite for SAP solutions provides key business 

content seamlessly within the context of SAP business processes providing better efficiencies, reduced risk and 

better experiences for customers, employees and partners—accessible anywhere and anytime and available on 

and off cloud.

Google Cloud: We work together with Google Cloud to deploy our Information Management solutions on the 

Google Cloud Platform as fully managed services. This includes a containerized application architecture for 

flexible cloud or hybrid deployment models. Deploying our solutions on the Google Cloud Platform allows our 

customers to scale their deployments as their businesses demand. 

Amazon Web Services (AWS): Our collaboration offers businesses the opportunity to consume our Information 

Management solutions as fully managed services on AWS for cost savings, increased performance, scalability  

and security.

Microsoft Corporation (Microsoft): OpenText is expanding the portfolio of co-sell ready OpenText solutions that 

are available for customers through the MSFT Azure Marketplace and AppSource. Together with our partner 

Microsoft we enable customers to get the most out of their MSFT investments in Azure, M365 and D365 by 

connecting all aspects of their content infrastructure, integrating these into business processes and enable 

collaboration, management and governance.

The Carbonite Partner Program enables Managed Service Providers (MSPs), resellers, distributors, and network 

and security vendors to grow with predictable and recurring revenue through cloud-based cybersecurity, threat 

intelligence, and backup and recovery solutions. Aimed at the SMB and Consumer markets, we provide the 

industry-specific tools, services, training, integrations, certifications, and platforms our partners need to  

ensure trust and reliability with their customer base. In total, there are over 16,000 partners in the Carbonite  

partner program.

OUR CUSTOMERS 

OpenText is committed to supporting our customers as they manage the realities of dealing with the COVID-19 

pandemic. Our customer base consists of enterprise companies, public sector agencies, mid-market companies 

and with the acquisition of Carbonite, a significant number of SMB and direct consumers as well. Being 

responsible for critical information infrastructure, it has been our job to ensure our customers’ systems and 

processes can handle the changing reality of today, while continuing to develop solutions to address the 

problems of tomorrow. Our customers enjoy choice and flexibility in their path to digital transformation with 

solutions that can be run on-premises, hybrid, cloud, or as a managed service. With a focus on world-class 

Information Management technologies and services, OpenText continues to innovate and provide customers 

with the capabilities they need to build resilient businesses and become tomorrow’s disruptors. 

As a major global integrated logistics provider, Agility Logistics needed an enterprise-wide system to streamline 

global operations, including freight and shipping via land, air and sea for more than 60,000 customers in 100 

countries. To secure end-to-end information resiliency and efficiency, the company implemented OpenText 

Information Management technologies to provide an integrated, centralized repository for capturing, sharing 

and managing documents. Leveraging innovative offerings from OpenText, Agility has increased customer 

satisfaction and cost savings while expediting processing and payments. Now, more than ever, we depend on 

companies like Agility to efficiently and safely move, manage and distribute time-sensitive goods across  

the world.

The National Institute of Allergy and Infectious Diseases (NIAID) is leading research to understand, treat, and 

prevent infectious, immunologic, and allergic diseases. NIAID is expanding its partnership with OpenText, and 

selected OpenText Content Suite and OpenText AppWorks to support enterprise-wide business operations 

in partnership with NIH’s Office of the Director, Office of Management to advance the NIH mission of Turning 

Discovery Into Health.

Rapid Radiology, one of the largest teleradiology providers in the U.S., selected OpenText’s Business Network 

solution to streamline the delivery of radiology test results to electronic medical records at healthcare 

facilities including senior and long-term care facilities with more vulnerable patients, where rapidly sharing 

diagnostic results improves decision-making for timely treatment and reduces avoidable hospital readmissions. 

The OpenText Business Network solution delivers the industry’s only cloud integration service to provide 

interoperability between all electronic medical records systems in the long-term care market, ensuring seamless 

delivery of clinical results between providers and improving patient care. This is particularly important with the 

move to increased remote work, as physicians and nurses are able to review lab results online, and support 

personnel can review orders remotely.

Philips Healthcare, a leading health technology company leverages OpenText to transform oncology treatment 

with a high performance, remote access solution. Philips Radiation Oncology provides end-to-end solutions 

combining diagnostic equipment with imaging and treatment planning software to hospitals and clinics around 

the world. Philips relies on OpenText software to provide security, performance and easy access to Philips 

software applications, enabling physicians to improve the quality and speed of patient treatment. 

CORPORATE CITIZENSHIP

At OpenText, being a good corporate citizen and investing in the communities we serve is an important part 

of the way we do business. In an age of information disruption, we see opportunity to use technology for the 

greater good—and we aspire to unlock its potential to advance societal goals and accelerate positive change. 

Our company has established high standards of ethics, integrity and corporate citizenship, and I encourage 

investors to read our inaugural 2020 Corporate Citizenship Report on our website, where we discuss how 

OpenText is helping to build a better world. 

The COVID-19 pandemic, the economic instability it has caused, and the Black Lives Matter movement have 

highlighted how much work we have to do as a society. At the same time, over the past few months we have 

also seen humanity coming together—to share life-saving information, to attempt to produce vaccines in record 

time, and to begin to acknowledge and confront systemic racism. OpenText is committed to being a part of the 

solution—and this year we organized our largest charitable giving campaign, created a relief fund for employees 

affected by COVID-19, and launched an action plan to improve diversity within OpenText. 

Ultimately, we want to amplify our contribution to creating a better future for all—and we will do it through 

technology, inclusion and innovation. There has never been a more important time for purpose and impact, and 

we are eager to rise to the challenge. Humanity is our greatest enterprise. Together we can achieve great things.

LOOKING AHEAD

Digital transformation has changed the world, spurring the rise of new technologies, new cultural paradigms 

and new business models—and placing a new premium on the way information is managed and leveraged. In 

this information age, data is constantly flowing into and out of the enterprise from every imaginable source. 

Endpoints are multiplying. Employees are working on-site, at home and in the coffee shop. Supply chains are 

global. Everything is connected. The pandemic is accelerating discussions on digitalization, cloud, the edge, 

and we’re helping customers accelerate their transformation through our platform.

This year, companies around the world have had to navigate the uncertainty of COVID-19. At OpenText, we 

moved our employees to remote work to ensure the safety of our employees, customers and partners. The 

resiliency of OpenText’s 14,400 employees and innovation of our unique information management platform has 

positioned us to weather the short-term challenges, and we will come out of this pandemic stronger than we 

went into it, continuing to grow our proven, durable business model. 

On behalf of OpenText, we commend the brave women and men serving on the front lines of the pandemic, 

keeping us healthy and safe. I would like to thank our shareholders, loyal customers, partners and employees 

for all contributing to our success in Fiscal 2020. I am so proud of the resilience that OpenText employees have 

shown. This is our finest moment. 

Mark J. Barrenechea 

OpenText CEO and CTO

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report may contain forward-looking statements. These forward-looking statements are made 
pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, and created 
under the Securities Act of 1933, as amended (the Securities Act), and the Securities Exchange Act of 1934, as 
amended, the Securities Act (Ontario) and Canadian securities legislation in each of the provinces of Canada. 
All statements other than statements of historical facts are statements that could be deemed forward-looking 
statements. When we use words such as “anticipates,” “expects,” “intends,” “plans,” “believes,” “seeks,” 
“estimates,” “may,” “could,” “would”, “will” and variations of these words or similar expressions, we do so to 
identify forward-looking statements.  In addition, any statements that refer to expectations, beliefs, plans, 
projections, objectives, performance or other characterizations of future events or circumstances, including any 
underlying assumptions, are forward-looking statements, and are based on our current expectations, forecasts 
and projections about the operating environment, economies and markets in which we operate. Forward-
looking statements reflect our current estimates, beliefs and assumptions, which are based on management’s 
perception of historic trends, current conditions and expected future developments, as well as other factors 
it believes are appropriate in the circumstances. These forward-looking statements are based on certain 
assumptions and involve known and unknown risks as well as uncertainties, which include actual and potential 
risks and uncertainties relating to the ultimate geographic spread of COVID-19, the severity of the disease 
and the duration of the COVID-19 pandemic. The actual results that we achieve may differ materially from any 
forward-looking statements, which reflect management’s current expectations and projections about future 
results only as of the date hereof. We undertake no obligation to revise or publicly release the results of any 
revisions to these forward-looking statements. A number of factors may materially affect our business, financial 
condition, operating results and prospects. For additional information with respect to risks and other factors 
which could occur, see our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities 
filings with the Securities and Exchange Commission and other securities regulators. Any one of these factors 
may cause our actual results to differ materially from recent results or from our anticipated future results. 
Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only 
as of the date made.

NOTES

(1)	

All	dollar	amounts	in	this	letter	are	in	U.S.	Dollars	unless	otherwise	indicated.

(2)	 Use	of	Non-GAAP	Financial	Measures:	In	addition	to	reporting	financial	results	in	accordance	with	U.S.	GAAP,	the	
Company	provides	certain	financial	measures	that	are	not	in	accordance	with	U.S.	GAAP	(Non-GAAP).	These	Non-
GAAP	financial	measures	have	certain	limitations	in	that	they	do	not	have	a	standardized	meaning	and	thus	the	
Company’s	definition	may	be	different	from	similar	Non-GAAP	financial	measures	used	by	other	companies	and/
or	analysts	and	may	differ	from	period	to	period.	Thus,	it	may	be	more	difficult	to	compare	the	Company’s	financial	
performance	to	that	of	other	companies.	However,	the	Company’s	management	compensates	for	these	limitations	by	
providing	the	relevant	disclosure	of	the	items	excluded	in	the	calculation	of	these	Non-GAAP	financial	measures	both	in	
its	reconciliation	to	the	U.S.	GAAP	financial	measures	and	its	Consolidated	Financial	Statements,	all	of	which	should	be	
considered	when	evaluating	the	Company’s	results.

The	Company	uses	these	Non-GAAP	financial	measures	to	supplement	the	information	provided	in	its	Consolidated	
Financial	Statements,	which	are	presented	in	accordance	with	U.S.	GAAP.	The	presentation	of	Non-GAAP	financial	
measures	is	not	meant	to	be	a	substitute	for	financial	measures	presented	in	accordance	with	U.S.	GAAP,	but	rather	
should	be	evaluated	in	conjunction	with	and	as	a	supplement	to	such	U.S.	GAAP	measures.	OpenText	strongly	
encourages	investors	to	review	its	financial	information	in	its	entirety	and	not	to	rely	on	a	single	financial	measure.	The	
Company	therefore	believes	that	despite	these	limitations,	it	is	appropriate	to	supplement	the	disclosure	of	the	U.S.	
GAAP	measures	with	certain	Non-GAAP	measures	defined	below.

Non-GAAP-based	net	income	and	Non-GAAP-based	EPS,	attributable	to	OpenText,	is	consistently	calculated	as	
GAAP-based	net	income	or	earnings	per	share,	attributable	to	OpenText,	on	a	diluted	basis,	excluding	the	effects	
of	the	amortization	of	acquired	intangible	assets,	other	income	(expense),	share-based	compensation,	and	Special	
charges	(recoveries),	all	net	of	tax	and	any	tax	benefits/expense	items	unrelated	to	current	period	income,	as	further	
described	in	the	tables	below.	Non-GAAP-based	gross	profit	is	the	arithmetical	sum	of	GAAP-based	gross	profit	and	
the	amortization	of	acquired	technology-based	intangible	assets	and	share-based	compensation	within	cost	of	sales.	
Non-GAAP-based	gross	margin	is	calculated	as	Non-GAAP-based	gross	profit	expressed	as	a	percentage	of	total	
revenue.	Non-GAAP-based	income	from	operations	is	calculated	as	GAAP-based	income	from	operations,	excluding	
the	amortization	of	acquired	intangible	assets,	Special	charges	(recoveries),	and	share-based	compensation	expense.

Adjusted	earnings	(loss)	before	interest,	taxes,	depreciation	and	amortization	(Adjusted	EBITDA)	is	consistently	
calculated	as	GAAP-based	net	income,	attributable	to	OpenText	excluding	interest	income	(expense),	provision	for	
income	taxes,	depreciation	and	amortization	of	acquired	intangible	assets,	other	income	(expense),	share-based	
compensation	and	Special	charges	(recoveries).

The	Company’s	management	believes	that	the	presentation	of	the	above	defined	Non-GAAP	financial	measures	
provides	useful	information	to	investors	because	they	portray	the	financial	results	of	the	Company	before	the	impact	of	
certain	nonoperational	charges.	The	use	of	the	term	“non-operational	charge”	is	defined	for	this	purpose	as	an	expense	
that	does	not	impact	the	ongoing	operating	decisions	taken	by	the	Company’s	management.	These	items	are	excluded	
based	upon	the	way	the	Company’s	management	evaluates	the	performance	of	the	Company’s	business	for	use	in	the	
Company’s	internal	reports	and	are	not	excluded	in	the	sense	that	they	may	be	used	under	U.S.	GAAP.

The	Company	does	not	acquire	businesses	on	a	predictable	cycle,	and	therefore	believes	that	the	presentation	
of	non-GAAP	measures,	which	in	certain	cases	adjust	for	the	impact	of	amortization	of	intangible	assets	and	the	
related	tax	effects	that	are	primarily	related	to	acquisitions,	will	provide	readers	of	financial	statements	with	a	more	
consistent	basis	for	comparison	across	accounting	periods	and	be	more	useful	in	helping	readers	understand	the	
Company’s	operating	results	and	underlying	operational	trends.	Additionally,	the	Company	has	engaged	in	various	
restructuring	activities	over	the	past	several	years,	primarily	due	to	acquisitions,	that	have	resulted	in	costs	associated	
with	reductions	in	headcount,	consolidation	of	leased	facilities	and	related	costs,	all	which	are	recorded	under	the	
Company’s	“Special	Charges	(recoveries)”	caption	on	the	Consolidated	Statements	of	Income.	Each	restructuring	
activity	is	a	discrete	event	based	on	a	unique	set	of	business	objectives	or	circumstances,	and	each	differs	in	terms	
of	its	operational	implementation,	business	impact	and	scope,	and	the	size	of	each	restructuring	plan	can	vary	
significantly	from	period	to	period.	Therefore,	the	Company	believes	that	the	exclusion	of	these	special	charges	
(recoveries)	will	also	better	aid	readers	of	financial	statements	in	the	understanding	and	comparability	of	the	
Company’s	operating	results	and	underlying	operational	trends.

In	summary,	the	Company	believes	the	provision	of	supplemental	Non-GAAP	measures	allow	investors	to	evaluate	
the	operational	and	financial	performance	of	the	Company’s	core	business	using	the	same	evaluation	measures	that	
management	uses,	and	is	therefore	a	useful	indication	of	OpenText’s	performance	or	expected	performance	of	future	
operations	and	facilitates	period-to-period	comparison	of	operating	performance	(although	prior	performance	is	not	
necessarily	indicative	of	future	performance).	As	a	result,	the	Company	considers	it	appropriate	and	reasonable	to	
provide,	in	addition	to	U.S.	GAAP	measures,	supplementary	Non-GAAP	financial	measures	that	exclude	certain	items	
from	the	presentation	of	its	financial	results.

See	historical	filings,	including	the	Company’s	Annual	Reports	on	Form	10-K,	for	reconciliations	of	certain	Non-GAAP	
measures	to	U.S.	GAAP-based	financial	measures.

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
______________________

FORM 10-K 
______________________

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the fiscal year ended June 30, 2020.

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the transition period from                      to                     

Commission file number: 0-27544 
______________________________________

OPEN TEXT CORPORATION 

(Exact name of Registrant as specified in its charter)  
______________________

Canada

98-0154400

(State or other jurisdiction of incorporation or organization)

(IRS Employer Identification No.)

275 Frank Tompa Drive,

Waterloo, Ontario

Canada
(Address of principal executive offices)

N2L 0A1
(Zip code)

Registrant's telephone number, including area code: (519) 888-7111 
Securities registered pursuant to Section 12(b) of the Act:  

Title of each class 
Common stock without par value

Trading Symbol(s)
OTEX

Name of each exchange on which registered
NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act: 
None 
(Title of Class) 
______________________________________

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.   Yes  
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 

    No  
   No  

during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.    Yes  

    No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to 
Rule 405 of Regulations S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit 
and post such files).    Yes  

    No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an 

emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company" 
in Rule 12b-2 of the Exchange Act. 
Large accelerated filer  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new 

Smaller reporting company 

Emerging growth company 

Non-accelerated filer  

       Accelerated filer  

or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.      

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal 
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or 
issued its audit report.      

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  
Aggregate market value of the Registrant's Common Shares held by non-affiliates, based on the closing price of the Common Shares as reported by the 

   No  

NASDAQ Global Select Market (“NASDAQ”) on December 31, 2019, the end of the registrant's most recently completed second fiscal quarter, was 
approximately $11.7 billion. At August 4, 2020, there were 271,876,105 outstanding Common Shares of the registrant.

None.

1

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
 
 
 
   
 
 
Part I

Item 1

Item 1A

Item 1B

Item 2

Item 3

Item 4

Part II

Item 5

Item 6

Item 7

Item 7A

Item 8

Item 9

Item 9A

Item 9B

Part III

Item 10

Item 11

Item 12

Item 13

Item 14

Part IV

Item 15

Item 16

Signatures

OPEN TEXT CORPORATION

TABLE OF CONTENTS

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of
Equity Securities

Selected Financial Data

Management's Discussion and Analysis of Financial Condition and Results of Operations

Quantitative and Qualitative Disclosures about Market Risk

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Directors, Executive Officers and Corporate Governance

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder
Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Exhibits and Financial Statement Schedules

Form 10-K Summary

2

Page No

3

13

30

31

31

31

32

36

36

72

73

73

73

74

75

82

106

108

109

110

173

174

 
Part I

Forward-Looking Statements

In addition to historical information, this Annual Report on Form 10-K contains forward-looking statements within the 
meaning of the Private Securities Litigation Reform Act of 1995, Section 21E of the U.S. Securities Exchange Act of 1934, as 
amended (the Exchange Act), and Section 27A of the U.S. Securities Act of 1933, as amended (the Securities Act), and is 
subject to the safe harbors created by those sections. Words such as “anticipates”, “expects”, “intends”, “plans”, “believes”, 
“seeks”, “estimates”, “may”, “could”, “would”, “might”, “will” and variations of these words or similar expressions are 
intended to identify forward-looking statements. In addition, any statements that refer to expectations, beliefs, plans, 
projections, objectives, performance or other characterizations of future events or circumstances, including any underlying 
assumptions, are forward-looking statements, and are based on our current expectations, forecasts and projections about the 
operating environment, economies and markets in which we operate. Forward-looking statements reflect our current estimates, 
beliefs and assumptions, which are based on management’s perception of historic trends, current conditions and expected future 
developments, as well as other factors it believes are appropriate in the circumstances. These forward-looking statements are 
based on certain assumptions including the following: (i) countries continuing to implement and enforce existing and additional 
customs and security regulations relating to the provision of electronic information for imports and exports; (ii) our continued 
operation of a secure and reliable business network; (iii) the stability of general political, economic and market conditions, 
currency exchange rates, and interest rates; (iv) equity and debt markets continuing to provide us with access to capital; (v) our 
continued ability to identify and source attractive and executable business combination opportunities, as well as our ability to 
continue to successfully integrate any such opportunities, including in accordance with the expected timeframe and/or cost 
budget for such integration; (vi) our continued ability to avoid infringing third party intellectual property rights; and (vii) our 
ability to successfully implement our restructuring plans. These forward-looking statements involve known and unknown risks 
as well as uncertainties, which include (i) actual and potential risks and uncertainties relating to the ultimate geographic spread 
of COVID-19, the severity of the disease and the duration of the COVID-19 pandemic and issues relating to its resurgence, 
including potential material adverse effects on our business, operations and financial performance; (ii) actions that have been 
and may be taken by governmental authorities to contain COVID-19 or to treat its impact on our business; (iii) the actual and 
potential negative impacts of COVID-19 on the global economy and financial markets; (iv) the actual and potential risk and 
uncertainties relating to the impact of our COVID-19 Restructuring Plan (as defined herein) and (v) those discussed herein and 
in the Notes to Consolidated Financial Statements for the year ended June 30, 2020, which are set forth in Part II, Item 8 of this 
Annual Report. The actual results that we achieve may differ materially from any forward-looking statements, which reflect 
management's current expectations and projections about future results only as of the date hereof. We undertake no obligation 
to revise or publicly release the results of any revisions to these forward-looking statements. A number of factors may 
materially affect our business, financial condition, operating results and prospects. These factors include, but are not limited to, 
those set forth in Part I, Item 1A “Risk Factors”, and forward-looking statements set forth in Part II, Item 7 "Management's 
Discussion and Analysis of Financial Condition and Results of Operations" and elsewhere in this Annual Report as well as 
other documents we file from time to time with the United States Securities and Exchange Commission (the SEC). Any one of 
these factors may cause our actual results to differ materially from recent results or from our anticipated future results. You 
should not rely too heavily on the forward-looking statements contained in this Annual Report on Form 10-K because these 
forward-looking statements are relevant only as of the date they were made. 

Throughout this Annual Report on Form 10-K: (i) the term "Fiscal 2021" means our fiscal year beginning on July 1, 2020 

and ending June 30, 2021; (ii) the term “Fiscal 2020” means our fiscal year beginning on July 1, 2019 and ended June 30, 
2020; (iii) the term “Fiscal 2019” means our fiscal year beginning on July 1, 2018 and ended June 30, 2019; (iv) the term 
“Fiscal 2018” means our fiscal year beginning on July 1, 2017 and ended June 30, 2018; and (v) the term “Fiscal 2017” means 
our fiscal year beginning on July 1, 2016 and ended June 30, 2017. Our Consolidated Financial Statements are presented in 
U.S. dollars and, unless otherwise indicated, all amounts included in this Annual Report on Form 10-K are expressed in 
thousands of U.S. dollars. References herein to the “Company”, “OpenText”, “we” or “us” refer to Open Text Corporation and, 
unless context requires otherwise, its subsidiaries.

Item 1. 

Business

Incorporated in 1991, OpenText has grown to be a leader in providing Information Management software solutions. We 

offer a comprehensive line of Information Management products and services that enable businesses to grow faster, obtain 
lower operational costs and reduce information governance and security risks by improving business insight, impact and 
process speed.

Our products are offered as software as a service (SAAS), through traditional on-premise solutions, on the OpenText 

Cloud or as a combination. Our customers operate in hybrid on-premise and cloud environments and we are ready to support 
the delivery method the customer prefers. In providing choice and flexibility, we strive to maximize the lifetime value of the 
relationship with our customers. 

3

 
Business Overview and Strategy 

About OpenText 

OpenText is an Information Management company that provides software and services to maximize the strategic benefits 

of data and content for increased productivity, growth and competitive advantage. With a focus on Information Management 
technologies and services, we continue to innovate and provide customers with the capabilities they need to build resilient 
businesses and become tomorrow's disruptors. 

We provide our customers with choice and flexibility in their path to digital transformation with solutions that can be run 

on-premise (off-cloud), hybrid, cloud, or as a managed service. We also accelerate and simplify our customers’ path to 
information modernization with intelligent tools and services for moving off paper, automating classification, and building 
clean data lakes for artificial intelligence (AI), analytics and automation. 

We believe our acquisition of Carbonite Inc. (Carbonite) enters us into the next phase of our Total Growth strategy, as 
discussed below, where we have an opportunity to take advantage of Carbonite's world-class channel organization and partners, 
to bring our Information Management solutions to all size of customers, including small and medium businesses (SMB) and 
consumers. The comprehensive OpenText Information Management platform and services provide secure and scalable 
solutions for global companies, SMBs, governments and consumers around the world. 

We are fundamentally integrated into the parts of our customers' businesses that matter, so they can securely manage the 

complexity of information flow end to end. Furthermore, with automation and AI, we connect, synthesize and deliver 
information where it is needed to drive new efficiencies, experiences and insights. We make information more valuable by 
connecting it to digital business processes, enriching it with capture and analytics, protecting and securing it throughout its 
entire lifecycle, and leveraging it to captivate customers. Our solutions also connect large digital supply chains in 
manufacturing, retail and financial services. 

Our solutions enable organizations and consumers to secure their information so that they can collaborate with 

confidence, stay ahead of the regulatory technology curve, identify threats on any endpoint or across their networks, leverage 
eDiscovery and digital forensics to defensibly investigate and collect evidence, and ensure business continuity in the event of a 
security incident.

Our Products and Services

We have a complete and integrated portfolio of Information Management solutions, combining robust Information 
Management platforms with purpose built digital applications and a developer experience for building and customizing 
applications. We bring together Business Network (BN), Content Services, Cyber Resilience and Digital Experience with 
advanced technologies such as AI, Analytics and Automation for business insight, optimized customer experiences, employee 
engagement, asset utilization, and improved collaboration, supply chain efficiency and simplified risk management. Our 
software capabilities unite information from people, systems and Internet of Thing (IoT) devices where it can be securely 
managed, stored, accessed and mined with analytics for actionable and relevant insights. Below is a listing of our Information 
Management solutions.

4

 
Business Network 

The OpenText BN manages and connects all data within the organization and outside the firewall, between people, 
systems and IoT devices at a global scale. Our BN provides a foundation for digital supply chain and secure e-commerce.

Our Trading Grid connects trading partners globally and is used across a variety of industries. Delivered as a cloud 
service, we enable data integration, data management, messaging, communications, and secure data exchange across an 
increasingly complex network of on-premise and cloud applications, connected devices and business partners or customers.

The platform comprises solutions such as digital fax, identity and access management, digital business integration, supply 

chain optimization, data management and security, omnichannel communications, industrial IoT and more. These solutions 
simplify the inherent complexities of business-to-business (B2B) data exchange and offer insights that help drive operational 
efficiencies, accelerate time to transaction and improve customer satisfaction. Our BN enables businesses to accelerate and 
control how information is delivered, manage the identity of everything on the network, and optimize experiences using data 
from IoT, which we believe increases the security and reliability of sensitive or complex communications.

Content Services

Content Services help organizations connect content to their digital business in a common meta-data model to accelerate 
productivity, improve governance and drive digital transformation. Our solutions manage the lifecycle, distribution and use of 
information across the organization, from capture through to archiving and disposition.

Our Content Services solutions range from content collaboration and intelligent capture to records management and 
archiving, and are available on-premise, on a cloud provider of the customer’s choice, as a subscription in the OpenText Cloud, 
in a hybrid environment, or as a managed service. Our Content Services solutions enable customers to capture documents and 
data from paper, electronic files, and other sources and transform it into digital content delivered directly into enterprise content 
management solutions and business processes. Our customers can protect critical historical information within a secure, 
centralized archiving solution.

With platforms such as Extended Enterprise Content Management (ECM), our Content Services integrate with the 

applications that manage critical business processes, such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, 
Microsoft® Office 365® and other enterprise software, establishing the foundation for intelligent business process and content 
workflow automation. By connecting unstructured content with structured data workflows, our Content Services allow users to 
have the content they need, when they need it, reducing errors and saving valuable time.

Additionally, OpenText Content Services adhere to the Content Management Interoperability Services (CMIS) standard 

and support a broad range of operating systems, databases, application servers, and enterprise applications.

Cyber Resilience

Our Cyber Resilience offering provides a comprehensive solution for proactively defending against cyber threats and 
preparing for business continuity and response in the event of a breach. It delivers multiple layers of defense to detect, protect 
against, forensically investigate and remediate security threats or data loss. We protect information managed by individuals, 
businesses, and governments within applications and at the endpoints.

OpenText security solutions address information security and digital investigation needs with leading digital forensic tools 
and endpoint detection and response. We provide 360-degree visibility across all endpoints, devices and networks, for proactive 
discovery of sensitive data, identification and remediation of threats and discreet, forensically-sound data collection and 
investigation.

With the acquisition of Carbonite, we have expanded our security capabilities further for Enterprise, SMB and consumers, 

delivering continuous threat monitoring, remote endpoint protection, and automated cloud backup and recovery to protect 
employees and customer data while allowing organizations to prepare for, respond to, and recover quickly from cyberattacks. 

Our Discovery platform provides leading forensics and unstructured data analytics for searching and investigating 
organizational data to manage legal obligations and risk. It has powerful machine learning capabilities to help legal and 
compliance teams quickly find critical information for litigation discovery, investigations, compliance, data breach response, 
business projects, and financial contract analysis.

Security is fundamentally built-in to all OpenText Information Management software. Our platform offers multi-level, 
multi-role, multi-context security. Information is secured at the database level, by user enrolled security, context rights, and 
time-based security. We also provide encryption at rest for document-level security.

5

 
Digital Experience 

Our Digital Experience offerings drive revenue growth by improving customer engagement. Digital Experience solutions 

create, manage, track and optimize omnichannel interactions throughout the customer journey and integrate with systems of 
record such as Salesforce® and SAP®. The OpenText Digital Experience platform enables businesses to gain insight into their 
customer interactions and optimize them to improve customer lifetime value. Our Digital Experience platform offers a set of 
Customer Experience Management (CEM) solutions and extensions that focus on delivering highly personalized content and 
engagements along a continuous customer journey. We believe integrations with Digital Experience ensures each user gets the 
best experience at every point of interaction, whether physical or digital, on any device, and provides a foundation for 
executing a successful customer experience strategy.

Solutions range from customer communications, web content management, call center optimization, digital asset 

management, and intelligent forms automation to analytics for voice of the customer, customer journey, testing and 
segmentation.

Advanced Technologies

Our Advanced Technologies are applied horizontally across all of our platforms and applications to accelerate digital 

transformation for customers. They enrich data and deliver valuable insights at scale with machine learning and artificial 
intelligence, optimize processes with insight, automation and data-driven decision making, and allow organizations to quickly 
adopt new technologies or adapt processes with API-driven products and developer services. OpenText is regularly innovating 
to ensure our customers are armed with the technology they need to create Information Advantage. 

AI and Analytics

Our AI and Analytics platform leverages structured or unstructured data to help organizations improve decision-making, 
gain operational efficiencies and increase visibility through interactive dashboards, reports and data visualizations. It leverages 
a comprehensive set of data analytics software to identify patterns, relationships, and trends that are used for predictive process 
automation and accelerated decision making.

Our AI platform incorporates Apache Spark, a powerful, open source computing foundation that lets customers take 
advantage of the flexibility, extensibility, and diversity of an open product stack while maintaining full ownership of their data 
and algorithms. As our enterprise software has historically focused on managing data and content archives, we are now able to 
turn these archives of information into clean and integrated “data lakes” that can be mined by AI to extract useful knowledge 
and insight for our customers.

Digital Process Automation (DPA)

Our automation solutions enable organizations to transform into digital, data-driven businesses. DPA delivers and 

supports a variety of process-driven applications that address complex business needs, while simultaneously providing a 
flexible platform for rapidly building and deploying customer-centric applications. Through DPA, we are helping customers re-
engineer processes and quickly adapt to customer needs to deliver seamless customer and employee experiences. We speed the 
development of case- and process-driven applications with low-code, drag-and-drop components, reusable building blocks and 
pre-built accelerators to build and deploy solutions more easily. 

Our customers are transforming knowledge-driven work involving complex interactions among people, content, 
transactions and workflows across multiple systems of record to support a diverse range of use cases. Additionally, we are 
combining automation and AI to predict future states and trigger processes based on data. On or off the cloud, our DPA 
solutions simplify and streamline processes from front to back office.

Developer Experience

The developer is critical to the creation of integrated and "secure-from-day-one" applications. Our Information 

Management platform can be expanded with our low-code development tools, product APIs and SDKs, functions as a service, 
and out-of-the-box integrations designed to support the developer with a unified application development environment. 

In Fiscal 2020, we introduced Core Services to support application development and deployment on OT2, our next-

generation Information Management as a Service platform. With the OT2 platform, organizations can extend their existing 
platforms with new capabilities, and quickly extend solutions to the cloud where it can improve time to value, such as for 
customer, supplier and partner collaboration. Combined with our cloud based IoT platform, organizations can dynamically 
integrate multi-tiered supply chain communities and build IoT solutions for greater efficiency, agility, and new value-added 
services. 

6

 
Managed Services

Managed Services in the cloud helps keep customers current on the latest technology, reduces the burden on information 

technology staff and ensures optimal application management by trusted experts. OpenText provides a range of Managed 
Services, whether on-premise, in the OpenText Cloud, in hybrid scenarios or even in other clouds, including our partners: 
Google Cloud Platform, Amazon Web Services (AWS) and Microsoft Azure. Our team provides full managed services for 
Information Management solutions to meet the needs of our customers. We can also help by managing the relationship with 
third-party cloud providers, so customers have a single point of contact and a single Service Level Agreement (SLA) for their 
solutions. With OpenText Managed Services, organizations can focus resources on their core business priorities and rest 
assured that their infrastructure, applications, integrations, and upgrades are all managed, monitored and optimized for security, 
performance and compliance. 

Our Strategy

Growth

As an organization, we are committed to Total Growth, meaning we strive towards delivering value through organic 
initiatives, innovations and acquisitions, as well as financial performance. With an emphasis on increasing recurring revenues 
and expanding our margins, we believe our Total Growth strategy will ultimately drive overall cash flow generation, thus 
helping to fuel our disciplined capital allocation approach and further our ability to deepen our customer base and identify and 
execute strategic acquisitions. With strategic acquisitions, we are better positioned to expand our product portfolio and improve 
our ability to innovate and grow organically, which helps us to meet our long-term growth targets. We believe this “Total 
Growth” strategy is a durable model that will create shareholder value over both the near and long-term.

We are committed to continuous innovation. Our investments in research and development (R&D) push product 
innovation, increasing the value of our offerings to our installed customer base, which includes Global 10,000 companies 
(G10K), SMBs and consumers. The G10K are the world's largest companies, typically those with greater than two billion in 
revenues, as well as the world's largest governments and organizations. More valuable products, coupled with our established 
global partner program, lead to greater distribution and cross-selling opportunities which further help us to achieve organic 
growth. Over the last three fiscal years, we have invested a cumulative total of $1.0 billion in R&D or 11.5% of cumulative 
revenue for that three year period. We typically target to spend 11% to 13% of revenues for R&D each fiscal year.

The cloud has become a business imperative. What used to be discussed as a potential option for managing budgets, is 
now a strategic direction that drives competitive positioning, product innovation, business agility, and cost management. We are 
committed to continue our investment in the OpenText Cloud, which is a purpose-built cloud environment for solutions 
spanning Information Management, Compliance, Cyber Resilience and B2B Integration. Supported by a global, scalable, and 
secure infrastructure, the OpenText Cloud includes a foundational platform of technology services, and packaged business 
applications for industry and business processes. The OpenText Cloud enables organizations to protect and manage information 
in public, private or hybrid deployments.

We remain a value oriented and disciplined acquirer, having efficiently deployed $6.8 billion on acquisitions over the last 

10 fiscal years. Mergers and acquisitions are one of our leading growth drivers. We believe in creating value by focusing on 
acquiring strategic businesses, integrating them into our business model and using our acquired assets to further innovate. We 
have developed a philosophy, the OpenText Business System, that is designed to create value by leveraging a clear set of 
operational mandates for integrating newly acquired companies and assets. We see our ability to successfully integrate acquired 
companies and assets into our business as a strength and pursuing strategic acquisitions is an important aspect to our Total 
Growth strategy. We expect to continue to acquire strategically, to integrate and innovate, and to deepen and strengthen our 
intelligent information platform for customers.

In Fiscal 2020, we continued the implementation of our strategy by acquiring Carbonite and XMedius. We regularly 
evaluate acquisition opportunities and at any time may be at various stages of discussion with respect to such opportunities. For 
additional details on our acquisitions, please see "Acquisitions During the Last Five Fiscal Years", elsewhere in Item 1 of this 
Annual Report on Form 10-K.

In March 2020, COVID-19 was characterized as a pandemic by the World Health Organization. The spread of COVID-19 

has significantly impacted the global economy and has adversely impacted and is expected to further adversely impact our 
operational and financial performance. The extent of the adverse impact of the pandemic on the global economy and markets 
will continue to depend, in part, on the length and severity of the measures taken to limit the spread of the virus and, in part, on 
the size and effectiveness of the compensating measures taken by governments and on actual and potential resurgences. We are 
closely monitoring the potential effects and impact on our operations, businesses and financial performance, including liquidity 
and capital usage, though the extent is difficult to fully predict at this time due to the rapid and continuing evolution of this 
uncertain situation. 

7

 
We are conducting business with substantial modifications to employee travel and work locations and also virtualization 
or cancellation of all sales and marketing events, which we expect to continue throughout Fiscal 2021, along with substantially 
modified interactions with customers and suppliers, among other modifications. In March 2020, we also drew down $600 
million from the Revolver, as defined below, as a preemptive measure in order to increase our cash position and preserve 
financial flexibility in light of current uncertainty in the global markets resulting from the COVID-19 pandemic. We continue to 
actively monitor the impact of the COVID-19 pandemic on all aspects of our business and geographies, including customer 
purchasing decisions, and may take further actions that alter our business operations as may be required by governments, or 
that we determine are in the best interest of our employees, customers, partners, suppliers, and shareholders. It is uncertain and 
difficult to predict what the potential effects any such alterations or modifications may have on our business including the 
effects on our customers and prospects, or our financial results and our ability to successfully execute our business strategies 
and initiatives. As a precaution, we have temporarily and significantly reduced hiring and discretionary spending, while taking 
note of some savings to be achieved through travel restrictions and the cancellation of certain events.

In addition, in order to further mitigate the operational impacts of COVID-19, our Compensation Committee and Board 

approved the following measures effective for the period May 15, 2020 through June 30, 2021, subject to review and 
modification as the situation warrants. Please also see "Special Fiscal 2020 Performance Bonus" in Part III, Item 11, elsewhere 
in this Annual Report on Form 10-K.

• 

• 

• 

• 

• 

• 

15% base salary reduction and forbearance of any annual variable cash compensation effective May 15, 2020 for the 
remainder of Fiscal 2020 and for all of Fiscal 2021, totaling an approximate 60% reduction in targeted cash 
compensation, for our Chief Executive Officer (CEO) & Chief Technology Officer (CTO);

15% base salary reduction and 15% reduction in target annual variable cash compensation for our other Named 
Executive Officers and members of the executive leadership team (ELT);

10% base salary reduction and 10% reduction in target annual variable cash compensation, as applicable, for Vice-
President- director-, and manager-level employees;

5% base salary reduction for all other employees subject to exception for certain of our employees, such as our 
employees in Asia who are earning less than the equivalent of $20,000 per year;

15% reduction in cash retainer compensation fees payable to the Board of Directors; and

Suspension of employer paid contributions to retirement benefits in the United States and Canada for the remainder of 
Fiscal 2020 and Fiscal 2021.

These cost reduction measures are in addition to other previously disclosed facilities and workforce related actions as part 
of our COVID-19 Restructuring Plan. For more information, please see note 18 "Special Charges" in the Notes to Consolidated 
Financial Statements included in Item 8 to this Annual Report on Form 10-K.

The ongoing and ultimate impact of the COVID-19 pandemic on our operations and financial performance depends on 

many factors that are not within our control. For more information, please see Part I, Item 1A "Risk Factors" included 
elsewhere within this Annual Report on Form 10-K.

Looking Towards the Future

In Fiscal 2021 we intend to continue to implement strategies that are designed to: 

Broaden Our Reach into Information Management through the G10K. As technologies and customers become more 
sophisticated, we intend to be a leader in expanding the definition of traditional market sectors. This is the marquee target for 
Information Management and organic growth. We continue to focus on connecting the G10K to our information platform and 
we believe we are well positioned to expand our penetration in this market.

Invest in the Cloud. Today, the destination for innovation is indisputably the cloud. Businesses of all sizes rely on a 
combination of public and private clouds, managed services and off-cloud solutions. As a result, we are committed to continue 
to modernize technology infrastructure and leverage our existing investments in the OpenText Cloud. The combination of 
OpenText cloud-native applications and managed services, together with the scalability and performance of our partner public 
cloud providers, offer more secure, reliable and compliant solutions to customers wanting to deploy cloud-based Information 
Management applications. The OpenText Cloud is designed to build additional flexibility for our customers: becoming cloud-
native, connecting anything, and extending capabilities quickly with multi-tenant SaaS applications and services.

Deepen Existing Customer Footprint. We believe one of our greatest opportunities is to sell newly acquired technologies 

to our existing customer base, and cross-sell historical OpenText products to newly acquired customers. We have significant 
expertise in a number of industry sectors and aim to increase our customer penetration based on our strong credentials. We are 
particularly focused on circumstances where the customer is looking to consolidate multiple vendors with solutions from a 

8

 
single source while addressing a broader spectrum of business problems or equally new or existing customers looking to take a 
more holistic approach to digital transformation.

Invest in Technology Leadership. We believe we are well-positioned to develop additional innovative solutions to address 

the evolving market. We plan to continue investing in technology “innovation” by funding internal development as well as 
collaborating with third-parties.

Deepen Strategic Partnerships. OpenText is committed culturally, programmatically and strategically to be a partner-
embracing company. Our partnerships with companies such as SAP SE, Google Cloud, Amazon AWS, Microsoft Corporation, 
Oracle Corporation, Salesforce.com Corporation and others serve as examples of how we are working together with our 
partners to create next-generation Information Management solutions and deliver them to market. We will continue to look for 
ways to create more customer value from our strategic partnerships.

Broaden Global Presence. As customers become increasingly multi-national and as international markets continue to 

adopt Information Management, we plan to further grow our brand, presence, and partner networks in these new markets. We 
are focused on using our direct sales for targeting existing customers and plan to address new geographies jointly with our 
partners.

Selectively Pursue Acquisitions. We expect to continue to pursue strategic acquisitions to strengthen our service offerings 

in the Information Management market. In light of the continually evolving marketplace in which we operate, we regularly 
evaluate acquisition opportunities within the Information Management market and at any time may be in various stages of 
discussions with respect to such opportunities. We plan to continue to pursue acquisitions that complement our existing 
business, represent a strong strategic fit and are consistent with our overall growth strategy and disciplined financial 
management. We may also target future acquisitions to expand or add functionality and capabilities to our existing portfolio of 
solutions, as well as add new solutions to our portfolio.

OpenText Revenues

Our business consists of four revenue streams: license, cloud services and subscriptions, customer support, and 
professional service and other. For information regarding our revenues and assets by geography for Fiscal 2020, Fiscal 2019 
and Fiscal 2018, see note 20 “Segment Information” in the Notes to Consolidated Financial Statements included in Item 8 to 
this Annual Report on Form 10-K.

License

License revenues consist of fees earned from the licensing of software products to our customers. Our license revenues 
are impacted by the strength of general economic and industry conditions, the competitive strength of our software products, 
and our acquisitions. The decision by a customer to license our software products often involves a comprehensive 
implementation process across the customer’s network or networks and the licensing and implementation of our software 
products may entail a significant commitment of resources by prospective customers.

Cloud Services and Subscriptions

Cloud services and subscription revenues consist of (i) SaaS offerings, (ii) hosted services and (iii) managed service 
arrangements. These offerings allow customers to transmit a variety of content between various mediums and to securely 
manage enterprise information without the commitment of investing in related hardware infrastructure.

We offer B2B integration solutions such as messaging and managed services. Messaging services allow for the automated 

and reliable exchange of electronic transaction information, such as purchase orders, invoices, shipment notices and other 
business documents, among businesses worldwide. Managed services provide an end-to-end fully outsourced B2B integration 
solution to our customers, including program implementation, operational management, and customer support. Our cloud-based 
Business Network enables customers to effectively manage the flow of electronic transaction information with their trading 
partners and reduces the complexity of disparate standards and communication protocols.

Customer Support

The first year of our customer support offering is usually purchased by customers together with the license of our 
Information Management software products. Customer support is typically renewed on an annual basis and historically 
customer support revenues have been a significant portion of our total revenue. Through our OpenText customer support 
programs, customers receive access to software upgrades, a knowledge base, discussions, product information, and an online 
mechanism to post and review “trouble tickets”. Additionally, our customer support teams handle questions on the use, 
configuration, and functionality of OpenText products and can help identify software issues, develop solutions, and document 
enhancement requests for consideration in future product releases.

9

 
Professional Service and Other

We provide consulting and learning services to customers. Generally, these services relate to the implementation, training 

and integration of our licensed product offerings into the customer's systems.

Our consulting services help customers build solutions that enable them to leverage their investments in our technology 
and in existing enterprise systems. The implementation of these services can range from simple modifications to meet specific 
departmental needs to enterprise applications that integrate with multiple existing systems.

Our learning services consultants analyze our customers' education and training needs, focusing on key learning 
outcomes and timelines, with a view to creating an appropriate education plan for the employees of our customers who work 
with our products. Education plans are designed to be flexible and can be applied to any phase of implementation: pilot, roll-
out, upgrade or refresher. OpenText learning services employ a blended approach by combining mentoring, instructor-led 
courses, webinars, eLearning and focused workshops.

Marketing and Sales

Customers

Our customer base consists of G10K organizations, enterprise companies, public sector agencies, mid-market companies 

and with the acquisition of Carbonite, SMB's and direct consumers. Historically, including in Fiscal 2020, no single customer 
has accounted for 10% or more of our total revenues.

Partners and Alliances

We are committed to establishing relationships with the best resellers and technology and service providers to ensure 

customer success. Together as partners, we fulfill key market objectives to drive new business, establish a competitive 
advantage, and create demonstrable business value.

We have a number of strategic partnerships that are essential to our success. These include the most prominent 

organizations in enterprise software, hardware and public cloud, with whom we work to enhance the value of customer 
investments. They include:

• 

SAP SE (SAP): We are SAP’s partner for content services. The OpenText Suite for SAP solutions provides key 
business content within the context of SAP business processes providing better efficiencies, reduced risk and better 
experiences for customers, employees and partners - accessible anywhere and anytime and available on and off-cloud.

•  Google Cloud: We work together with Google Cloud to deploy our Information Management solutions on the Google 
Cloud Platform as fully managed services. This includes a containerized application architecture for flexible cloud or 
hybrid deployment models. Deploying our solutions on the Google Cloud Platform allows our customers to scale their 
deployments as their businesses demand. We also work with the Google Cloud engineering team to explore 
integrations with Google AI/ML, Analytics, G-Suite and other functions.

•  Amazon Web Services (AWS): Our collaboration offers businesses the opportunity to consume our Information 

Management solutions as fully managed services on AWS for cost savings, increased performance, scalability and 
security.

•  Microsoft Corporation (Microsoft): Together with Microsoft, we enable customers to connect all aspects of their 

content infrastructure, integrating these into business processes and enable collaboration, management and governance 
on the most valuable asset - information.

•  Oracle Corporation (Oracle): We develop innovative solutions for Oracle applications that enhance the experience 

and productivity of users working with these tools.

• 

Salesforce.com Corporation (Salesforce): The company-to-company partnership between OpenText and Salesforce is 
focused on growing a full portfolio of Information Management solutions to complement the Salesforce ecosystem by 
uniting the structured and unstructured information experience.

Our Global Partner Program offers five distinct programs: Referral, Reseller, Services, Technology, and Support. This 

creates an extended organization to develop technologies, repeatable service offerings, and solutions that enhance the way our 
customers maximize their investment in our products and services. Through the Global Partner Program, we are extending 
market coverage, building stronger relationships, and providing customers with a more complete local ecosystem of partners to 
meet their needs. Each distinct program is focused to provide valuable business benefits to the joint relationship. 

Global Systems Integrators (GSI) provide customers with digital transformational services around OpenText 
technologies. They are trained and certified on OpenText solutions and enhance the value of our offerings by providing 

10

 
technical credibility and complementary services to customers. Our GSIs include, Accenture plc, ATOS International S.A.S., 
Capgemini Technology Services SAS, Cognizant Technology Solutions U.S. Corp., Deloitte Consulting LLP, and Tata 
Consultancy Services (TCS).

With the acquisition of Carbonite, our partner programs also enable managed service providers (MSPs), resellers, 
distributors, and network and security vendors to grow through cloud-based cybersecurity, threat intelligence, and backup and 
recovery solutions aimed at the SMB and consumer markets. We provide the industry-specific tools, services, training, 
integrations, certifications, and platforms our partners need to ensure trust and reliability with their customer base.

International Markets

We provide our product offerings worldwide. Our geographic coverage allows us to draw on business and technical 

expertise from a geographically diverse workforce, providing greater stability to our operations and revenue streams by 
diversifying our portfolio to better mitigate against the risks of a single geographically focused business.

There are inherent risks to conducting operations internationally. For more information about these risks, see “Risk 

Factors” included in Item 1A of this Annual Report on Form 10-K.

Competition

The market for our products and services is highly competitive, subject to rapid technological change and shifting 
customer needs and economic pressures. We compete with multiple companies, some that have single or narrow solutions and 
some that have a range of information management solutions, like us. Our primary competitor is International Business 
Machines Corporation (IBM), with numerous other software vendors competing with us in the Information Management sector, 
such as Veeva Systems Inc., Quadient Inc., Pegasystems Inc., Hyland Software Inc., SPS Commerce Inc., Box Inc. and Adobe 
Systems Inc. In certain markets, OpenText competes with Oracle and Microsoft, who are also our partners. In addition, we also 
face competition from systems integrators that configure hardware and software into customized systems. Additionally, new 
competitors or alliances among existing competitors may emerge and could rapidly acquire additional market share. We also 
expect that competition will increase as a result of ongoing software industry consolidation.

We believe that certain competitive factors affect the market for our software products and services, which may include: 

(i) vendor and product reputation; (ii) product quality, performance and price; (iii) the availability of software products on 
multiple platforms; (iv) product scalability; (v) product integration with other enterprise applications; (vi) software 
functionality and features; (vii) software ease of use; (viii) the quality of professional services, customer support services and 
training; and (ix) the ability to address specific customer business problems. We believe the relative importance of each of these 
factors depends upon the concerns and needs of each specific customer.

Research and Development

The industry in which we compete is subject to rapid technological developments, evolving industry standards, changes 

in customer requirements and competitive new products and features. As a result, our success, in part, depends on our ability to 
continue to enhance our existing products in a timely and efficient manner and to develop and introduce new products that meet 
customer needs while reducing total cost of ownership. To achieve these objectives, we have made and expect to continue to 
make investments in research and development, through internal and third-party development activities, third-party licensing 
agreements and potentially through technology acquisitions. Our R&D expenses were $370.4 million for Fiscal 2020, $321.8 
million for Fiscal 2019, and $322.9 million for Fiscal 2018. We believe our spending on research and development is an 
appropriate balance between managing our organic growth and results of operations. We expect to continue to invest in R&D to 
maintain and improve our products and services offerings.

Acquisitions During the Last Five Fiscal Years

We regularly evaluate acquisition opportunities within the Information Management market and at any time may be in 

various stages of discussions with respect to such opportunities.

Below is a summary of the more material acquisitions we have made over the last five fiscal years.

In Fiscal 2020, we completed the following acquisitions:

• 

• 

• 

On March 9, 2020, we acquired XMedius, a provider of secure information exchange and unified 
communication solutions, for $73.3 million.
On December 24, 2019, we acquired Carbonite, a leading provider of cloud-based subscription backup, 
disaster recovery and endpoint security to SMB, consumers, and a wide variety of partners, for $1.4 billion.
On December 2, 2019, we acquired certain assets and certain liabilities of Dynamic Solutions Group (The 
Fax Guys) for $5.1 million.

11

 
 Prior to Fiscal 2020, we completed the following acquisitions:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

On January 31, 2019, we acquired Catalyst, a leading provider of eDiscovery that designs, develops and 
supports market-leading cloud eDiscovery software, for $71.4 million.
On December 17, 2018, we acquired Liaison, a leading provider of cloud-based business to business 
integration, for $310.6 million.
On February 14, 2018, we acquired Hightail, a leading cloud service for file sharing and creative 
collaboration, for $20.5 million.
On September 14, 2017, we acquired Guidance, a leading provider of forensic security solutions, for 
$240.5 million.
On July 26, 2017, we acquired Covisint, a leading cloud platform for building Identity, Automotive, and 
IoT applications, for $102.8 million.
On January 23, 2017, we acquired certain assets and assumed certain liabilities of the enterprise content 
division of EMC Corporation, a Massachusetts corporation, and certain of its subsidiaries (ECD Business) 
for $1.62 billion.
On July 31, 2016, we acquired certain customer communications management software services assets and 
liabilities from HP Inc. (CCM Business) for $315.0 million.
On July 20, 2016, we acquired Recommind, a leading provider of eDiscovery and information analytics, 
based in San Francisco, California, United States, for $170.1 million.
On May 1, 2016, we acquired ANXe Business Corporation (ANX), a leading provider of cloud-based 
information exchange services to the automotive and healthcare industries, based in Michigan, United 
States. Total consideration for ANX was $104.6 million.
On April 30, 2016, we acquired certain customer experience software and services assets and liabilities 
from HP Inc. (CEM Business) for $160.0 million.
On November 23, 2015, we acquired Daegis Inc. (Daegis), a global information governance, data 
migration solutions and development company, based in Texas, United States. Total consideration for 
Daegis was $23.3 million.

We believe our acquisitions support our long-term strategy for growth, strengthen our competitive position, expand our 
customer base and provide greater scale to accelerate innovation, grow our earnings and provide superior shareholder value. We 
expect to continue to strategically acquire companies, products, services and technologies to augment our existing business.

Intellectual Property Rights

Our success and ability to compete depends in part on our ability to develop, protect and maintain our intellectual 
property and proprietary technology and to operate without infringing on the proprietary rights of others. Our software products 
are generally licensed to our customers on a non-exclusive basis for internal use in a customer's organization. We also grant 
rights to our intellectual property to third parties that allow them to market certain of our products on a non-exclusive or 
limited-scope exclusive basis for a particular application of the product(s) or to a particular geographic area.

We rely on a combination of copyright, patent, trademark and trade secret laws, non-disclosure agreements and other 

contractual provisions to establish and maintain our proprietary rights. We have obtained or applied for trademark registration 
for most corporate and strategic product names in most major markets. We have a number of U.S. and foreign patents and 
pending applications, including patents and rights to patent applications acquired through strategic transactions, which relate to 
various aspects of our products and technology. The duration of our patents is determined by the laws of the country of issuance 
and is typically 20 years from the date of filing of the patent application resulting in the patent. From time to time, we may 
enforce our intellectual property rights through litigation in line with our strategic and business objectives. While we believe 
our intellectual property is valuable and our ability to maintain and protect our intellectual property rights is important to our 
success, we also believe that our business as a whole is not materially dependent on any particular patent, trademark, license, or 
other intellectual property right.

For more information on the risks related to our intellectual property rights, see "Risk Factors" included in Item 1A of 

this Annual Report on Form 10-K.

Employees

As of June 30, 2020, we employed a total of approximately 14,400 individuals. The approximate composition of our 
employee base is as follows: (i) 2,500 employees in sales and marketing, (ii) 4,100 employees in product development, (iii) 
3,300 employees in cloud services, (iv) 1,500 employees in professional services, (v) 1,100 employees in customer support, and 
(vi) 1,900 employees in general and administrative roles. We believe that relations with our employees are strong. None of our 

12

 
employees are represented by a labour union, nor do we have collective bargaining arrangements with any of our employees. 
However, in certain international jurisdictions in which we operate, a “Workers' Council” represents our employees.

Available Information

OpenText Corporation was incorporated on June 26, 1991. Our principal office is located at 275 Frank Tompa Drive, 
Waterloo, Ontario, Canada N2L 0A1, and our telephone number at that location is (519) 888-7111. Our internet address is 
www.opentext.com. Our website is included in this Annual Report on Form 10-K as an inactive textual reference only. Except 
for the documents specifically incorporated by reference into this Annual Report, information contained on our website is not 
incorporated by reference in this Annual Report on Form 10-K and should not be considered to be a part of this Annual Report. 

Access to our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and 
amendments to these reports filed with or furnished to the SEC may be obtained free of charge through the Investors section of 
our website at investors.opentext.com as soon as is reasonably practical after we electronically file or furnish these reports. In 
addition, our filings with the SEC may be accessed through the SEC's website at www.sec.gov and our filings with the Canadian 
Securities Administrators (CSA) may be accessed through the CSA's System for Electronic Document Analysis and Retrieval 
(SEDAR) at www.sedar.com. The SEC and SEDAR websites are included in this Annual Report on Form 10-K as inactive 
textual references only. Except for the documents specifically incorporated by reference into this Annual Report, information 
contained on the SEC or CSA websites is not incorporated by reference in this Annual Report on Form 10-K and should not be 
considered to be a part of this Annual Report. All statements made in any of our securities filings, including all forward-looking 
statements or information, are made as of the date of the document in which the statement is included, and we do not assume or 
undertake any obligation to update any of those statements or documents unless we are required to do so by applicable law.

Item 1A. Risk Factors

The following important factors could cause our actual business and financial results to differ materially from our current 

expectations, estimates, forecasts and projections. These forward-looking statements contained in this Annual Report on Form 
10-K or made elsewhere by management from time to time are subject to important risks, uncertainties and assumptions which 
are difficult to predict. The risks and uncertainties described below are not the only risks and uncertainties facing us. 
Additional risks not currently known to us or that we currently believe are immaterial may also impair our operating results, 
financial condition and liquidity. Our business is also subject to general risks and uncertainties that affect many other 
companies. The risks discussed below are not necessarily presented in order of importance or probability of occurrence. 

The COVID-19 pandemic has and is expected to further negatively affect our business, operations and financial 
performance

In March 2020, COVID-19 was characterized as a pandemic by the World Health Organization. Since December 2019, 

COVID-19 has spread globally, with a high concentration of cases in certain regions in which we sell our products and services 
and conduct our business operations, including the United States, Canada, Europe and Asia.

The spread of COVID-19 and resulting tight government controls and travel bans implemented around the world, such as 
declarations of states of emergency, business closures, manufacturing restrictions and a prolonged period of travel, commercial 
and/or other similar restrictions and limitations, have caused disruption to global supply chains and economic activity, and the 
market has entered a period of significantly increased volatility. The spread of COVID-19 is currently having an adverse impact 
on the global economy, the severity and duration of which is difficult to predict, and has adversely affected and is expected to 
further adversely affect our financial performance, as well as our ability to successfully execute our business strategies and 
initiatives, including by negatively impacting the demand for our products and services, restricting our sales operations and 
marketing efforts, disrupting the supply chain of hardware needed to operate our SaaS offerings or run our business and 
disrupting our ability to conduct product development and other important business activities. While the restrictions and 
limitations noted above may be relaxed or rolled back if and when COVID-19 abates, the actions may be reinstated as the 
pandemic continues to evolve and in response to actual or potential resurgences. The scope and timing of any such 
reinstatements are difficult to predict and may materially affect our operations in the future. We are continuing to focus on the 
safety and protection of our workforce and our customers by conducting business with substantial modifications to employee 
travel, employee work locations and virtualization or cancellation of all sales and marketing events, which we expect to 
continue throughout Fiscal 2021, among other modifications. In March 2020, we also drew down $600 million from the 
Revolver as a preemptive measure in order to increase our cash position and preserve financial flexibility in light of current 
uncertainty in the global markets resulting from the COVID-19 pandemic. To mitigate anticipated negative financial and 
operational impacts of COVID-19, we have approved cost cutting measures effective through June 30, 2021, subject to review 
and modification as the situation warrants, and approved our COVID-19 restructuring plan which includes a move towards a 
significant work from home model.

13

 
We will continue to actively monitor the situation and may take further actions that alter our business operations as may 
be required by governments, or that we determine are in the best interest of our employees, customers, partners, suppliers and 
shareholders. The extent of the adverse impact of the pandemic on the global economy and markets will depend, in part, on the 
length and severity of the measures taken to limit the spread of the virus and, in part, on the size and effectiveness of the 
compensating measures taken by governments. To the extent the COVID-19 pandemic continues to adversely affect the global 
economy, and/or adversely affects our business, operations or financial performance, it may also have the effect of increasing 
the likelihood and/or magnitude of other risks described herein, including those risks related to market, credit, geopolitical and 
business operations and cyber, or risks described in our other filings with the SEC. In addition, the COVID-19 pandemic may 
also affect our business, operations or financial performance in a manner that is not presently known to us. We are closely 
monitoring the potential adverse effects and impact on our operations, businesses and financial performance, including liquidity 
and capital usage, though the extent of the impact is difficult to fully predict at this time due to the rapid and continuing 
evolution of this uncertain situation.

The impact of the COVID-19 pandemic continues to create significant uncertainty in the global economy and for our 
business, operations, and financial performance.

The COVID-19 pandemic has significantly impacted health and economic conditions throughout the United States and 

globally. The global spread of COVID-19 has been, and continues to be, complex and rapidly evolving, with governments, 
public institutions and other organizations imposing or recommending, and businesses and individuals implementing, 
restrictions on various activities or other actions to combat its spread, such as travel restrictions and bans, social distancing, 
quarantine or shelter-in-place directives, limitations on the size of gatherings, and closures of non-essential businesses. These 
restrictions have disrupted and may continue to disrupt economic activity, resulting in reduced commercial and consumer 
confidence and spending, increased unemployment, closure or restricted operating conditions for businesses, volatility in the 
global economy, instability in the credit and financial markets, labor shortages, regulatory recommendations to provide relief 
for impacted consumers, and disruption in supply chains.

The extent to which the COVID-19 pandemic impacts our business, operations, and financial performance is highly 
uncertain and will depend on numerous evolving factors that we may not be able to accurately predict or assess, including, but 
not limited to, the severity, extent and duration of the pandemic or any resurgences in the future, including any economic 
recession resulting from the pandemic, the development of effective vaccines and treatments, and the continued governmental, 
business and individual actions taken in response to the pandemic. Impacts related to the COVID-19 pandemic are expected to 
continue to pose risks to our business for the foreseeable future, may heighten many of the risks and uncertainties identified 
herein, and could have a material adverse impact on our business, operations or financial performance in a manner that is 
difficult to predict. 

The restructuring of our operations, including steps taken to mitigate the anticipated negative impact of the COVID-19 
pandemic, may be ineffective and may adversely affect our business or our finances, and we may incur restructuring 
charges in connection with such actions.

We often undertake initiatives to restructure or streamline our operations, particularly during the period post acquisition, 

and most recently in response to the COVID-19 pandemic. We may incur costs associated with implementing a restructuring 
initiative beyond the amount contemplated when we first developed the initiative and these increased costs may be substantial. 
Additionally, such costs would adversely impact our results of operations for the periods in which those adjustments are made. 
We will continue to evaluate our operations, and may propose future restructuring actions as a result of changes in the 
marketplace, including the exit from less profitable operations or the decision to terminate products or services which are not 
valued by our customers. Any failure to successfully execute these initiatives on a timely basis may have a material adverse 
effect on our business, operating results and financial condition.

In particular, in order to mitigate anticipated negative financial and operational impacts of COVID-19, we have approved 

cost cutting measures effective through June 30, 2021, subject to review and modification as the situation warrants. This 
includes our COVID-19 Restructuring Plan, which involves a move towards a significant work from home model and a 
reduction in our real estate footprint around the world. Such steps to reduce costs, and further changes we may make in the 
future, may negatively impact our business, operations and financial performance in a manner that is difficult to predict. 

For example, employing a remote work environment could affect employee productivity, including due to a lower level 

of employee oversight, distractions caused by the pandemic and its impact on daily life, health conditions or illnesses, 
disruptions due to caregiving or child care obligations or slower or unreliable Internet access. OpenText systems, client, vendor 
and/or borrower data may be subject to additional risks presented by increased phishing activities targeting employees, vendors 
and counterparties in transactions, the possibility of attacks on OpenText systems or systems of employees working remotely as 
well as by decreased physical supervision.While our pre-existing controls were not specifically designed to operate in our 
current work from home environment, we believe that established internal controls over financial reporting continue to address 

14

 
all identified risk areas. If our productivity is impacted as a result of the transition, we may incur additional costs to address 
such issues and our financial condition and results may be adversely impacted. 

For more information regarding the impact of COVID-19 on our cybersecurity, see "-Business disruptions, including 

those related to data security breaches, may adversely affect our operations." For more information on our COVID-19 
Restructuring Plan, see note 18 “Special Charges (Recoveries)” to our Consolidated Financial Statements. 

The length of our sales cycle can fluctuate significantly which could result in significant fluctuations in revenues being 
recognized from quarter to quarter 

The decision by a customer to license our software products or purchase our services often involves a comprehensive 

implementation process across the customer's network or networks. As a result, the licensing and implementation of our 
software products and any related services may entail a significant commitment of resources by prospective customers, 
accompanied by the attendant risks and delays frequently associated with significant technology implementation projects. 
Given the significant investment and commitment of resources required by an organization to implement our software products, 
our sales cycle may be longer compared to other companies within our own industry, as well as companies in other industries. 
Also, because of changes in customer spending habits, it may be difficult for us to budget, forecast and allocate our resources 
properly. In weak economic environments, it is not uncommon to see reduced information technology spending. It may take 
several months, or even several quarters, for marketing opportunities to materialize. If a customer's decision to license our 
software or purchase our services is delayed or if the implementation of these software products takes longer than originally 
anticipated, the date on which we may recognize revenues from these licenses or sales would be delayed. Such delays and 
fluctuations could cause our revenues to be lower than expected in a particular period and we may not be able to adjust our 
costs quickly enough to offset such lower revenues, potentially negatively impacting our business, operating results and 
financial condition.

Our success depends on our relationships with strategic partners, distributors and third party service providers and any 
reduction in the sales efforts by distributors, cooperative efforts from our partners or service from third party providers 
could materially impact our revenues 

We rely on close cooperation with strategic partners for sales and software product development as well as for the 
optimization of opportunities that arise in our competitive environment. A portion of our license revenues is derived from the 
licensing of our software products through third parties. Also, a portion of our service revenues may be impacted by the level of 
service provided by third party service providers relating to Internet, telecommunications and power services. Our success will 
depend, in part, upon our ability to maintain access to existing channels of distribution and to gain access to new channels if 
and when they develop. We may not be able to retain a sufficient number of our existing distributors or develop a sufficient 
number of future distributors. Distributors may also give higher priority to the licensing or sale of software products and 
services other than ours (which could include competitors' products and services) or may not devote sufficient resources to 
marketing our software products and services. The performance of third party distributors and third party service providers is 
largely outside of our control, and we are unable to predict the extent to which these distributors and service providers will be 
successful in either marketing and licensing or selling our software products and services or providing adequate Internet, 
telecommunication and power services so that disruptions and outages are not experienced by our customers. A reduction in 
strategic partner cooperation or sales efforts, a decline in the number of distributors, a decision by our distributors to 
discontinue the licensing of our software products or a decline or disruption in third party services could cause users and the 
general public to perceive our software products and services as inferior and could materially reduce revenues. In addition, our 
financial results could be materially adversely affected if the financial condition of our distributors or third party service 
providers were to weaken. Some of our distributors and third party service providers may have insufficient financial resources 
and may not be able to withstand changes in business conditions, including economic weakness, industry consolidation and 
market trends.

15

 
If we do not continue to develop technologically advanced products that successfully integrate with the software products 
and enhancements used by our customers, future revenues and our operating results may be negatively affected 

Our success depends upon our ability to design, develop, test, market, license, sell and support new software products and 

services and enhancements of current products and services on a timely basis in response to both competitive threats and 
marketplace demands. The software industry is increasingly focused on cloud computing, mobility, social media and SaaS 
among other continually evolving shifts. In addition, our software products, services, and enhancements must remain 
compatible with standard platforms and file formats. Often, we must integrate software licensed or acquired from third parties 
with our proprietary software to create or improve our products. If we are unable to achieve a successful integration with third 
party software, we may not be successful in developing and marketing our new software products, services, and enhancements. 
If we are unable to successfully integrate third party software to develop new software products, services, and enhancements to 
existing software products and services, or to complete the development of new software products and services which we 
license or acquire from third parties, our operating results will materially suffer. In addition, if the integrated or new products or 
enhancements do not achieve acceptance by the marketplace, our operating results will materially suffer. Moreover, if new 
industry standards emerge that we do not anticipate or adapt to, or with rapid technological change occurring, if alternatives to 
our services and solutions are developed by our competitors, our software products and services could be rendered less 
competitive or obsolete, causing us to lose market share and, as a result, harm our business and operating results, and our 
ability to compete in the marketplace. 

If our software products and services do not gain market acceptance, our operating results may be negatively affected 

We intend to pursue our strategy of being a market leading consolidator for cloud-based Information Management 
solutions, and growing the capabilities of our Information Management software offerings through our proprietary research and 
the development of new software product and service offerings, as well as through acquisitions. In response to customer 
demand, it is important to our success that we continue to enhance our software products and services and to seek to set the 
standard for Information Management capabilities. The primary market for our software products and services is rapidly 
evolving which means that the level of acceptance of products and services that have been released recently, or that are planned 
for future release to the marketplace is not certain. If the markets for our software products and services fail to develop, develop 
more slowly than expected or become subject to increased competition, our business may suffer. As a result, we may be unable 
to: (i) successfully market our current products and services, (ii) develop new software products and services and enhancements 
to current software products and services, (iii) complete customer implementations on a timely basis, or (iv) complete software 
products and services currently under development. In addition, increased competition could put significant pricing pressures 
on our products which could negatively impact our margins and profitability. If our software products and services are not 
accepted by our customers or by other businesses in the marketplace, our business, operating results and financial condition 
will be materially adversely affected. 

Our existing customers might cancel contracts with us, fail to renew contracts on their renewal dates, and/or fail to 
purchase additional services and products, and we may be unable to attract new customers, which could materially 
adversely affect our operating results

We depend on our installed customer base for a significant portion of our revenues. We have significant contracts with 

our license customers for ongoing support and maintenance, as well as significant service contracts that provide recurring 
services revenues to us. In addition, our installed customer base has historically generated additional new license and services 
revenues for us. Service contracts are generally renewable at a customer’s option and/or subject to cancellation rights, and there 
are generally no mandatory payment obligations or obligations to license additional software or subscribe for additional 
services.

If our customers fail to renew or cancel their service contracts or fail to purchase additional services or products, then our 

revenues could decrease, and our operating results could be materially adversely affected. Factors influencing such contract 
terminations and failure to purchase additional services or products could include changes in the financial circumstances of our 
customers, dissatisfaction with our products or services, our retirement or lack of support for our legacy products and services, 
our customers selecting or building alternate technologies to replace us, the cost of our products and services as compared to 
the cost of products and services offered by our competitors, our ability to attract, hire and maintain qualified personnel to meet 
customer needs, consolidating activities in the market, changes in our customers’ business or in regulation impacting our 
customers’ business that may no longer necessitate the use of our products or services, general economic or market conditions, 
or other reasons. Further, our customers could delay or terminate implementations or use of our services and products or be 
reluctant to migrate to new products. Such customers will not generate the revenues we may have anticipated within the 
timelines anticipated, if at all, and may be less likely to invest in additional services or products from us in the future. We may 
not be able to adjust our expense levels quickly enough to account for any such revenue losses. 

16

 
Our investment in our current research and development efforts may not provide a sufficient, timely return 

The development of Information Management software products is a costly, complex and time-consuming process, and 
the investment in Information Management software product development often involves a long wait until a return is achieved 
on such an investment. We are making, and will continue to make, significant investments in software research and 
development and related product and service opportunities. Investments in new technology and processes are inherently 
speculative. Commercial success depends on many factors, including the degree of innovation of the software products and 
services developed through our research and development efforts, sufficient support from our strategic partners, and effective 
distribution and marketing. Accelerated software product introductions and short product life cycles require high levels of 
expenditures for research and development. These expenditures may adversely affect our operating results if they are not offset 
by revenue increases. We believe that we must continue to dedicate a significant amount of resources to our research and 
development efforts in order to maintain our competitive position. However, significant revenues from new software product 
and service investments may not be achieved for a number of years, if at all. Moreover, new software products and services 
may not be profitable, and even if they are profitable, operating margins for new software products and services may not be as 
high as the margins we have experienced for our current or historical software products and services. 

Product development is a long, expensive and uncertain process, and we may terminate one or more of our development 
programs

We may determine that certain software product candidates or programs do not have sufficient potential to warrant the 

continued allocation of resources. Accordingly, we may elect to terminate one or more of our programs for such product 
candidates. If we terminate a software product in development in which we have invested significant resources, our prospects 
may suffer, as we will have expended resources on a project that does not provide a return on our investment and we may have 
missed the opportunity to have allocated those resources to potentially more productive uses and this may negatively impact 
our business, operating results and financial condition. 

Failure to protect our intellectual property could harm our ability to compete effectively 

We are highly dependent on our ability to protect our proprietary technology. We rely on a combination of copyright, 

patent, trademark and trade secret laws, as well as non-disclosure agreements and other contractual provisions to establish and 
maintain our proprietary rights. We intend to protect our intellectual property rights vigorously; however, there can be no 
assurance that these measures will, in all cases, be successful, and these measures can be costly and/or subject us to 
counterclaims. Enforcement of our intellectual property rights may be difficult, particularly in some countries outside of North 
America in which we seek to market our software products and services. While Canadian and U.S. copyright laws, international 
conventions and international treaties may provide meaningful protection against unauthorized duplication of software, the 
laws of some foreign jurisdictions may not protect proprietary rights to the same extent as the laws of Canada or the United 
States. The absence of internationally harmonized intellectual property laws makes it more difficult to ensure consistent 
protection of our proprietary rights. Software piracy has been, and is expected to be, a persistent problem for the software 
industry, and piracy of our software products represents a loss of revenue to us. Where applicable, certain of our license 
arrangements have required us to make a limited confidential disclosure of portions of the source code for our software 
products, or to place such source code into escrow for the protection of another party. Despite the precautions we have taken, 
unauthorized third parties, including our competitors, may be able to copy certain portions of our software products or reverse 
engineer or obtain and use information that we regard as proprietary. Our competitive position may be adversely affected by 
our possible inability to effectively protect our intellectual property. In addition, certain of our products contain open source 
software. Licensees of open source software may be required to make public certain source code, to license proprietary 
software for free or to permit others to create derivative works of our proprietary software. While we monitor and control the 
use of open source software in our products and in any third party software that is incorporated into our products, and we try to 
ensure that no open source software is used in such a way that negatively affects our proprietary software, there can be no 
guarantee that such use could not inadvertently occur. If this happened it could harm our intellectual property position and have 
a material adverse effect on our business, results of operations and financial condition.

Other companies may claim that we infringe their intellectual property, which could materially increase costs and materially 
harm our ability to generate future revenues and profits 

Claims of infringement (including misappropriation and/or other intellectual property violation) are common in the 
software industry and increasing as related legal protections, including copyrights and patents, are applied to software products. 
Although most of our technology is proprietary in nature, we do include certain third party and open source software in our 
software products. In the case of third party software, we believe this software is licensed from the entity holding the 
intellectual property rights. While we believe that we have secured proper licenses for all material third-party intellectual 
property that is integrated into our products in a manner that requires a license, third parties have and may continue to assert 

17

 
infringement claims against us in the future, including the sometimes aggressive and opportunistic actions of non-practicing 
entities whose business model is to obtain patent-licensing revenues from operating companies such as us. Any such assertion, 
regardless of merit, may result in litigation or may require us to obtain a license for the intellectual property rights of third 
parties. Such licenses may not be available, or they may not be available on commercially reasonable terms. In addition, as we 
continue to develop software products and expand our portfolio using new technology and innovation, our exposure to threats 
of infringement may increase. Any infringement claims and related litigation could be time-consuming, disruptive to our ability 
to generate revenues or enter into new market opportunities and may result in significantly increased costs as a result of our 
defense against those claims or our attempt to license the intellectual property rights or rework our products to avoid 
infringement of third party rights. Typically, our agreements with our partners and customers contain provisions which require 
us to indemnify them for damages sustained by them as a result of any infringement claims involving our products. Any of the 
foregoing infringement claims and related litigation could have a significant adverse impact on our business and operating 
results as well as our ability to generate future revenues and profits. 

The loss of licenses to use third-party software or the lack of support or enhancement of such software could adversely 
affect our business 

We currently depend upon a limited number of third-party software products. If such software products were not 

available, we might experience delays or increased costs in the development of our own software products. For a limited 
number of our product modules, we rely on software products that we license from third parties, including software that is 
integrated with internally developed software and which is used in our products to perform key functions. These third-party 
software licenses may not continue to be available to us on commercially reasonable terms and the related software may not 
continue to be appropriately supported, maintained, or enhanced by the licensors. The loss by us of the license to use, or the 
inability by licensors to support, maintain, or enhance any of such software, could result in increased costs, lost revenues or 
delays until equivalent software is internally developed or licensed from another third party and integrated with our software. 
Such increased costs, lost revenues or delays could adversely affect our business. 

Current and future competitors could have a significant impact on our ability to generate future revenues and profits 

The markets for our software products and services are intensely competitive and are subject to rapid technological 

change and other pressures created by changes in our industry. The convergence of many technologies has resulted in 
unforeseen competitors arising from companies that were traditionally not viewed as threats to our marketplace. We expect 
competition to increase and intensify in the future as the pace of technological change and adaptation quickens and as 
additional companies enter our markets, including those competitors who offer solutions similar to ours, but offer it through a 
different form of delivery. Numerous releases of competitive products have occurred in recent history and are expected to 
continue in the future. We may not be able to compete effectively with current competitors and potential entrants into our 
marketplace. We could lose market share if our current or prospective competitors: (i) develop technologies that are perceived 
to be substantially equivalent or superior to our technologies, (ii) introduce new competitive products or services, (iii) add new 
functionality to existing products and services, (iv) acquire competitive products and services, (v) reduce prices, or (vi) form 
strategic alliances or cooperative relationships with other companies. If other businesses were to engage in aggressive pricing 
policies with respect to competing products, or if the dynamics in our marketplace resulted in increasing bargaining power by 
the consumers of our software products and services, we would need to lower the prices we charge for the products and 
services we offer. This could result in lower revenues or reduced margins, either of which may materially adversely affect our 
business and operating results. Moreover, our competitors may affect our business by entering into exclusive arrangements with 
our existing or potential customers, distributors or third party service providers. Additionally, if prospective consumers choose 
other methods of Information Management delivery different from that which we offer, our business and operating results could 
also be materially adversely affected. 

Acquisitions, investments, joint ventures and other business initiatives may negatively affect our operating results

The growth of our Company through the successful acquisition and integration of complementary businesses is a critical 

component of our corporate strategy. As a result of the continually evolving marketplace in which we operate, we regularly 
evaluate acquisition opportunities and at any time may be in various stages of discussions with respect to such opportunities. 
We plan to continue to pursue acquisitions that complement our existing business, represent a strong strategic fit and are 
consistent with our overall growth strategy and disciplined financial management. We may also target future acquisitions to 
expand or add functionality and capabilities to our existing portfolio of solutions, as well as add new solutions to our portfolio. 
We may also consider, from time to time, opportunities to engage in joint ventures or other business collaborations with third 
parties to address particular market segments. These activities create risks such as: (i) the need to integrate and manage the 
businesses and products acquired with our own business and products; (ii) additional demands on our resources, systems, 
procedures and controls; (iii) disruption of our ongoing business; and (iv) diversion of management's attention from other 
business concerns. Moreover, these transactions could involve: (i) substantial investment of funds or financings by issuance of 

18

 
debt or equity or equity-related securities; (ii) substantial investment with respect to technology transfers and operational 
integration; and (iii) the acquisition or disposition of product lines or businesses. Also, such activities could result in charges 
and expenses and have the potential to either dilute the interests of existing shareholders or result in the issuance or assumption 
of debt, which could have a negative impact on the credit ratings of our outstanding debt securities or the market price of our 
common shares. Such acquisitions, investments, joint ventures or other business collaborations may involve significant 
commitments of financial and other resources of our Company. Any such activity may not be successful in generating revenues, 
income or other returns to us, and the resources committed to such activities will not be available to us for other purposes. In 
addition, while we conduct due diligence prior to consummating an acquisition, joint venture or business collaboration, such 
diligence may not identify all material issues associated with such activities. We may also experience unanticipated challenges 
or difficulties identifying suitable new acquisition candidates that are available for purchase at reasonable prices. Even if we are 
able to identify such candidates, we may be unable to consummate an acquisition on suitable terms. Moreover, if we are unable 
to access capital markets on acceptable terms or at all, we may not be able to consummate acquisitions, or may have to do so on 
the basis of a less than optimal capital structure. Our inability (i) to take advantage of growth opportunities for our business or 
for our products and services, or (ii) to address risks associated with acquisitions or investments in businesses, may negatively 
affect our operating results and financial condition. Additionally, any impairment of goodwill or other intangible assets 
acquired in an acquisition or in an investment, or charges associated with any acquisition or investment activity, may materially 
impact our results of operations and financial condition which, in turn, may have a material adverse effect on the market price 
of our Common Shares or credit ratings of our outstanding debt securities.

Businesses we acquire may have disclosure controls and procedures and internal controls over financial reporting, 
cybersecurity and compliance with data privacy laws that are weaker than or otherwise not in conformity with ours

We have a history of acquiring complementary businesses of varying size and organizational complexity and we may 
continue to engage in such acquisitions. Upon consummating an acquisition, we seek to implement our disclosure controls and 
procedures, our internal controls over financial reporting as well as procedures relating to cybersecurity and compliance with 
data privacy laws and regulations at the acquired company as promptly as possible. Depending upon the nature and scale of the 
business acquired, the implementation of our disclosure controls and procedures as well as the implementation of our internal 
controls over financial reporting at an acquired company may be a lengthy process and may divert our attention from other 
business operations. Our integration efforts may periodically expose deficiencies in the disclosure controls and procedures and 
internal controls over financial reporting as well as procedures relating to cybersecurity and compliance with data privacy laws 
and regulations of an acquired company that were not identified in our due diligence undertaken prior to consummating the 
acquisition or contractual protections intended to protect against any such deficiencies may not fully eliminate all related risks. 
If such deficiencies exist, we may not be in a position to comply with our periodic reporting requirements and, as a result, our 
business and financial condition may be materially harmed. Refer to Item 9A "Controls and Procedures", included elsewhere in 
this Annual Report on Form 10-K, for details on our internal controls over financial reporting for recent acquisitions.

We may be unable to successfully integrate acquired businesses or do so within the intended timeframes, which could have 
an adverse effect on our financial condition, results of operations and business prospects

Our ability to realize the anticipated benefits of acquired businesses will depend, in part, on our ability to successfully and 

efficiently integrate acquired businesses and operations with our own. The integration of acquired operations with our existing 
business will be complex, costly and time-consuming, and may result in additional demands on our resources, systems, 
procedures and controls, disruption of our ongoing business, and diversion of management’s attention from other business 
concerns. Although we cannot be certain of the degree and scope of operational and integration problems that may arise, the 
difficulties and risks associated with the integration of acquired businesses may include, among others:  

• 

the increased scope and complexity of our operations;

•  coordinating geographically separate organizations, operations, relationships and facilities;

• 

integrating (i) personnel with diverse business backgrounds, corporate cultures and management philosophies, and (ii) 
the standards, policies and compensation structures, as well as the complex systems, technology, networks and other 
assets, of the businesses;

•  preserving important strategic and customer relationships;

• 

• 

retention of key employees;

the possibility that we may have failed to discover obligations of acquired businesses or risks associated with those 
businesses during our due diligence investigations as part of the acquisition for which we, as a successor owner, may 
be responsible or subject to; and

•  provisions in contracts with third parties that may limit flexibility to take certain actions.

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As a result of these difficulties and risks, we may not accomplish the integration of acquired businesses smoothly, 

successfully or within our budgetary expectations and anticipated timetables, which may result in a failure to realize some or all 
of the anticipated benefits of our acquisitions. 

We may not generate sufficient cash flow to satisfy our unfunded pension obligations 

Through our acquisitions, we have assumed certain unfunded pension plan liabilities. We will be required to use the 
operating cash flow that we generate in the future to meet these obligations. As a result, our future net pension liability and cost 
may be materially affected by the discount rate used to measure these pension obligations and by the longevity and actuarial 
profile of the relevant workforce. A change in the discount rate may result in a significant increase or decrease in the valuation 
of these pension obligations, and these changes may affect the net periodic pension cost in the year the change is made and in 
subsequent years. We cannot assure that we will generate sufficient cash flow to satisfy these obligations. Any inability to 
satisfy these pension obligations may have a material adverse effect on the operational and financial health of our business. 

For more details see note 12 "Pension Plans and Other Post Retirement Benefits" to the Consolidated Financial 

Statements included in this Annual Report on Form 10-K.

Consolidation in the industry, particularly by large, well-capitalized companies, could place pressure on our operating 
margins which could, in turn, have a material adverse effect on our business 

Acquisitions by large, well-capitalized technology companies have changed the marketplace for our software products 

and services by replacing competitors which are comparable in size to our Company with companies that have more resources 
at their disposal to compete with us in the marketplace. In addition, other large corporations with considerable financial 
resources either have products and/or services that compete with our software products and services or have the ability to 
encroach on our competitive position within our marketplace. These companies have considerable financial resources, channel 
influence, and broad geographic reach; thus, they can engage in competition with our software products and services on the 
basis of price, marketing, services or support. They also have the ability to introduce items that compete with our maturing 
software products and services. The threat posed by larger competitors and their ability to use their better economies of scale to 
sell competing products and services at a lower cost may materially reduce the profit margins we earn on the software products 
and services we provide to the marketplace. Any material reduction in our profit margin may have a material adverse effect on 
the operations or finances of our business, which could hinder our ability to raise capital in the public markets at opportune 
times for strategic acquisitions or general operational purposes, which may then prevent effective strategic growth, improved 
economies of scale or put us at a disadvantage to our better capitalized competitors. 

We must continue to manage our internal resources during periods of company growth or our operating results could be 
adversely affected

The Information Management market in which we compete continues to evolve at a rapid pace. However, there is 
significant uncertainty on growth from the impact of the COVID-19 pandemic. Moreover, we have grown significantly through 
acquisitions in the past and expect to continue to review acquisition opportunities as a means of increasing the size and scope of 
our business. Our growth, coupled with the rapid evolution of our markets, has placed, and will continue to place, significant 
strains on our administrative and operational resources and increased demands on our internal systems, procedures and 
controls. Our administrative infrastructure, systems, procedures and controls may not adequately support our operations. In 
addition, our management may not be able to achieve the rapid, effective execution of the product and business initiatives 
necessary to successfully implement our operational and competitive strategy. If we are unable to manage growth effectively, 
our operating results will likely suffer which may, in turn, adversely affect our business. 

If we lose the services of our executive officers or other key employees or if we are not able to attract or retain top 
employees, our business could be significantly harmed

Our performance is substantially dependent on the performance of our executive officers and key employees and there is 

a risk that we could lose their services due to the illness of executive officers and key employees from COVID-19. We do not 
maintain “key person” life insurance policies on any of our employees. Our success is also highly dependent on our continuing 
ability to identify, hire, train, retain and motivate highly qualified management, technical, sales and marketing personnel. In 
particular, the recruitment and retention of top research developers and experienced salespeople, particularly those with 
specialized knowledge, remains critical to our success, including providing consistent and uninterrupted service to our 
customers. Competition for such people is intense, substantial and continuous, and we may not be able to attract, integrate or 
retain highly qualified technical, sales or managerial personnel in the future. In our effort to attract and retain critical personnel, 
we may experience increased compensation costs that are not offset by either improved productivity or higher prices for our 
software products or services. In addition, the loss of the services of any of our executive officers or other key employees could 
significantly harm our business, operating results and financial condition. 

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Loss of key personnel could impair the integration of acquired businesses, lead to loss of customers and a decline in 
revenues, or otherwise could have an adverse effect on our operations

Our success as a combined business with any prior or future acquired businesses will depend, in part, upon our ability to 
retain key employees, especially during the integration phase of the businesses. It is possible that the integration process could 
result in current and prospective employees of ours and the acquired business to experience uncertainty about their future roles 
with us, which could have an adverse effect on our ability to retain or recruit key managers and other employees. If, despite our 
retention and recruiting efforts, key employees depart or fail to continue employment with us, the loss of their services and their 
experience and knowledge regarding our business or an acquired business could have an adverse effect on our future operating 
results and the successful ongoing operation of our businesses.

Our compensation structure may hinder our efforts to attract and retain vital employees 

A portion of our total compensation program for our executive officers and key personnel includes the award of options 

to buy our Common Shares. If the market price of our Common Shares performs poorly, such performance may adversely 
affect our ability to retain or attract critical personnel. In addition, any changes made to our stock option policies, or to any 
other of our compensation practices, which are made necessary by governmental regulations or competitive pressures could 
adversely affect our ability to retain and motivate existing personnel and recruit new personnel. For example, any limit to total 
compensation which may be prescribed by the government or applicable regulatory authorities or any significant increases in 
personal income tax levels levied in countries where we have a significant operational presence may hurt our ability to attract 
or retain our executive officers or other employees whose efforts are vital to our success. Additionally, payments under our 
long-term incentive plans (the details of which are described in Item 11 of this Annual Report on Form 10-K) are dependent to 
a significant extent upon the future performance of our Company both in absolute terms and in comparison to similarly situated 
companies. Any failure to achieve the targets set under our long-term incentive plan could significantly reduce or eliminate 
payments made under this plan, which may, in turn, materially and adversely affect our ability to retain the key personnel who 
are subject to this plan. 

Unexpected events may materially harm our ability to align when we incur expenses with when we recognize revenues 

We incur operating expenses based upon anticipated revenue trends. Since a high percentage of these expenses are 

relatively fixed, a delay in recognizing revenues from transactions related to these expenses (such a delay may be due to the 
factors described elsewhere in this risk factor section or it may be due to other factors) could cause significant variations in 
operating results from quarter to quarter and could materially reduce operating income. If these expenses are not subsequently 
matched by revenues, our business, financial condition, or results of operations could be materially and adversely affected. 

We may fail to achieve our financial forecasts due to inaccurate sales forecasts or other factors 

Our revenues and particularly our new software license revenues are difficult to forecast, and, as a result, our quarterly 

operating results can fluctuate substantially. Sales forecasts may be particularly inaccurate or unpredictable given the 
extraordinary nature of the COVID-19 pandemic. We use a “pipeline” system, a common industry practice, to forecast sales 
and trends in our business. By reviewing the status of outstanding sales proposals to our customers and potential customers, we 
make an estimate as to when a customer will make a purchasing decision involving our software products. These estimates are 
aggregated periodically to make an estimate of our sales pipeline, which we use as a guide to plan our activities and make 
internal financial forecasts. Our sales pipeline is only an estimate and may be an unreliable predictor of actual sales activity, 
both in a particular quarter and over a longer period of time. Many factors may affect actual sales activity, such as weakened 
economic conditions, which may cause our customers and potential customers to delay, reduce or cancel information 
technology related purchasing decisions and the tendency of some of our customers to wait until the end of a fiscal period in 
the hope of obtaining more favorable terms from us. If actual sales activity differs from our pipeline estimate, then we may 
have planned our activities and budgeted incorrectly, and this may adversely affect our business, operating results and financial 
condition. In addition, for newly acquired companies, we have limited ability to immediately predict how their pipelines will 
convert into sales or revenues following the acquisition and their conversion rate post-acquisition may be quite different from 
their historical conversion rate. 

Fluctuations in foreign currency exchange rates could materially affect our financial results

Our Consolidated Financial Statements are presented in U.S. dollars. In general, the functional currency of our 

subsidiaries is the local currency. For each subsidiary, assets and liabilities denominated in foreign currencies are translated into 
U.S dollars at the exchange rates in effect at the balance sheet dates and revenues and expenses are translated at the average 
exchange rates prevailing during the month of the transaction. Therefore, increases or decreases in the value of the U.S. dollar 
against other major currencies affect our net operating revenues, operating income and the value of balance sheet items 
denominated in foreign currencies. In addition, unexpected and dramatic devaluations of currencies in developing, as well as 

21

 
developed, markets could negatively affect our revenues from, and the value of the assets located in, those markets.  
Transactional foreign currency gains (losses) included in the Consolidated Statements of Income under the line item “Other 
income (expense) net” for Fiscal 2020, Fiscal 2019 and Fiscal 2018 were $(4.2) million, $(4.3) million, and $4.8 million, 
respectively. While we use derivative financial instruments to attempt to reduce our net exposure to currency exchange rate 
fluctuations, fluctuations in foreign currency exchange rates, particularly the strengthening of the U.S. dollar against major 
currencies or the currencies of large developing countries, could continue to materially affect our financial results. These risks 
and their potential impacts may be exacerbated by the ongoing COVID-19 pandemic, Brexit, as defined below, and any policy 
changes, including those resulting from trade and tariff disputes. See "-The COVID-19 pandemic is expected to negatively 
affect our business, operations and financial performance" and “-The vote by the United Kingdom to leave the European Union 
(EU) could adversely affect us”.

Our international operations expose us to business, political and economic risks that could cause our operating results to 
suffer

We intend to continue to make efforts to increase our international operations and anticipate that international sales will 

continue to account for a significant portion of our revenues. These international operations are subject to certain risks and 
costs, including the difficulty and expense of administering business and compliance abroad, differences in business practices, 
compliance with domestic and foreign laws (including without limitation domestic and international import and export laws 
and regulations and the Foreign Corrupt Practices Act, including potential violations by acts of agents or other intermediaries), 
costs related to localizing products for foreign markets, costs related to translating and distributing software products in a 
timely manner, costs related to increased financial accounting and reporting burdens and complexities, longer sales and 
collection cycles for accounts receivables, failure of laws or courts to protect our intellectual property rights adequately, local 
competition, and economic or political instability and uncertainties, including inflation, recession, interest rate fluctuations and 
actual or anticipated military or geopolitical conflicts. International operations also tend to be subject to a longer sales and 
collection cycle. In addition, regulatory limitations regarding the repatriation of earnings may adversely affect the transfer of 
cash earned from foreign operations. Significant international sales may also expose us to greater risk from political and 
economic instability, unexpected changes in Canadian, United States or other governmental policies concerning import and 
export of goods and technology, regulatory requirements, tariffs and other trade barriers. Additionally, international earnings 
may be subject to taxation by more than one jurisdiction, which may materially adversely affect our effective tax rate. Also, 
international expansion may be difficult, time consuming, and costly. These risks and their potential impacts may be 
exacerbated by the ongoing COVID-19 pandemic and Brexit, as defined below. See "-The COVID-19 pandemic is expected to 
negatively affect our business, operations and financial performance" and “-The vote by the United Kingdom to leave the EU 
could adversely affect us.” As a result, if revenues from international operations do not offset the expenses of establishing and 
maintaining foreign operations, our business, operating results and financial condition will suffer. 

The vote by the United Kingdom to leave the European Union (EU) could adversely affect us 

The June 2016 United Kingdom referendum on its membership in the EU resulted in a majority of United Kingdom voters 
voting to exit the EU (Brexit). While the United Kingdom left the European Union as of January 31, 2020, it has until 
December 31, 2020, to negotiate a new trade agreement addressing customs and trade matters. We have operations in the 
United Kingdom and the EU, and as a result, we face risks associated with the potential uncertainty and disruptions that may 
follow Brexit, including with respect to volatility in exchange rates and interest rates and potential material changes to the 
regulatory regime applicable to our operations in the United Kingdom. Brexit could adversely affect European or worldwide 
political, regulatory, economic or market conditions and could contribute to instability in global political institutions, regulatory 
agencies and financial markets. Disruptions and uncertainty caused by Brexit may also cause our customers to closely monitor 
their costs and reduce their spending budget on our products and services. Continued uncertainty as to the terms of Brexit may 
result in heightened near term economic volatility. While we have not experienced any material financial impact from Brexit on 
our business to date, we cannot predict its future implications. Any impact from Brexit on our business and operations over the 
long term will depend, in part, on the outcome of tariff, tax treaties, trade, regulatory, and other negotiations the United 
Kingdom conducts (as well as the possibility of a "no deal" Brexit), and could adversely affect our business, operating results 
and financial condition.

Our software products and services may contain defects that could harm our reputation, be costly to correct, delay revenues, 
and expose us to litigation 

Our software products and services are highly complex and sophisticated and, from time to time, may contain design 
defects, software errors, hardware failures or other computer system failures that are difficult to detect and correct. Errors, 
defects and/or other failures may be found in new software products or services or improvements to existing products or 
services after delivery to our customers. If these defects, errors and/or other failures are discovered, we may not be able to 

22

 
successfully correct them in a timely manner. In addition, despite the extensive tests we conduct on all our software products or 
services, we may not be able to fully simulate the environment in which our products or services will operate and, as a result, 
we may be unable to adequately detect the design defects or software or hardware errors which may become apparent only after 
the products are installed in an end-user's network, and after users have transitioned to our services. The occurrence of errors, 
defects and/or other failures in our software products or services could result in the delay or the denial of market acceptance of 
our products and alleviating such errors, defects and/or other failures may require us to make significant expenditure of our 
resources. Customers often use our services and solutions for critical business processes and as a result, any defect or disruption 
in our solutions, any data breaches or misappropriation of proprietary information, or any error in execution, including human 
error or intentional third-party activity such as denial of service attacks or hacking, may cause customers to reconsider 
renewing their contract with us. The errors in or failure of our software products and services could also result in us losing 
customer transaction documents and other customer files, causing significant customer dissatisfaction and possibly giving rise 
to claims for monetary damages. The harm to our reputation resulting from product and service errors, defects and/or other 
failures may be material. Since we regularly provide a warranty with our software products, the financial impact of fulfilling 
warranty obligations may be significant in the future. Our agreements with our strategic partners and end-users typically 
contain provisions designed to limit our exposure to claims. These agreements regularly contain terms such as the exclusion of 
all implied warranties and the limitation of the availability of consequential or incidental damages. However, such provisions 
may not effectively protect us against claims and the attendant liabilities and costs associated with such claims. Any claims for 
actual or alleged losses to our customers’ businesses may require us to spend significant time and money in litigation or 
arbitration or to pay significant settlements or damages. Defending a lawsuit, regardless of merit, can be costly and would 
divert management’s attention and resources. Although we maintain errors and omissions insurance coverage and 
comprehensive liability insurance coverage, such coverage may not be adequate to cover all such claims. Accordingly, any such 
claim could negatively affect our business, operating results or financial condition. 

Our software products rely on the stability of infrastructure software that, if not stable, could negatively impact the 
effectiveness of our products, resulting in harm to our reputation and business 

Our development of Internet and intranet applications depends on the stability, functionality and scalability of the 
infrastructure software of the underlying intranet, such as the infrastructure software produced by Hewlett-Packard, Oracle, 
Microsoft and others. If weaknesses in such infrastructure software exist, we may not be able to correct or compensate for such 
weaknesses. If we are unable to address weaknesses resulting from problems in the infrastructure software such that our 
software products do not meet customer needs or expectations, our reputation, and consequently, our business may be 
significantly harmed.

Risks associated with the evolving use of the Internet, including changing standards, competition, and regulation and 
associated compliance efforts, may adversely impact our business

The use of the Internet as a vehicle for electronic data interchange (EDI), and related services currently raises numerous 
issues, including reliability, data security, data integrity and rapidly evolving standards. New competitors, which may include 
media, software vendors and telecommunications companies, offer products and services that utilize the Internet in competition 
with our products and services and may be less expensive or process transactions and data faster and more efficiently. Internet-
based commerce is subject to increasing regulation by Canadian, U.S. federal and state and foreign governments, including in 
the areas of data privacy and breaches, and taxation. Laws and regulations relating to the solicitation, collection, processing or 
use of personal or consumer information could affect our customers’ ability to use and share data, potentially reducing demand 
for Internet-based solutions and restricting our ability to store, process, analyze and share data through the Internet. Although 
we believe that the Internet will continue to provide opportunities to expand the use of our products and services, we cannot 
ensure that our efforts to exploit these opportunities will be successful or that increased usage of the Internet for business 
integration products and services or increased competition, and regulation will not adversely affect our business, results of 
operations and financial condition.

Business disruptions, including those related to data security breaches, may adversely affect our operations 

Our business and operations are highly automated, and a disruption or failure of our systems may delay our ability to 

complete sales and to provide services. Business disruptions can be caused by several factors, including natural disasters, 
terrorist attacks, power loss, telecommunications and system failures, computer viruses, physical attacks and cyber-attacks. A 
major disaster or other catastrophic event that results in the destruction or disruption of any of our critical business or 
information technology systems, including our cloud services, could severely affect our ability to conduct normal business 
operations. We operate data centers in various locations around the world and although we have redundancy capability built 
into our disaster recovery plan, we cannot ensure that our systems and data centers will remain fully operational during and 
immediately after a disaster or disruption. We also rely on third parties that provide critical services in our operations and 
despite our diligence around their disaster recovery processes, we cannot provide assurances as to whether these third party 

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service providers can maintain operations during a disaster or disruption. Global climate change may furthermore aggravate 
natural disasters that effect our business operations, thereby compelling us to build additional resiliency in order to mitigate 
impact. Any business disruption could negatively affect our business, operating results or financial condition.

In particular, in connection with COVID-19, there has been a spike in cybersecurity attacks as shelter in place orders and 

work from home measures have led businesses to increase reliance on virtual environments and communications systems, 
which have been subjected to increasing third-party vulnerabilities and security risks. Malicious hackers may attempt to gain 
access to our network or data centers; steal proprietary information related to our business, products, employees, and 
customers; or interrupt our systems and services or those of our customers or others. Although we monitor our networks and 
continue to enhance our security protections, hackers are increasingly more sophisticated and aggressive, and our efforts may 
be inadequate to prevent all incidents of data breach or theft. 

In addition, if data security is compromised, this could materially and adversely affect our operating results given that we 

have customers that use our systems to store and exchange large volumes of proprietary and confidential information and the 
security and reliability of our services are significant to these customers. We have experienced attempts by third parties to 
identify and exploit product and service vulnerabilities, penetrate or bypass our security measures, and gain unauthorized 
access to our or our customers' or service providers' cloud offerings and other products and systems. If our products or systems, 
or the products or systems of third-party service providers on whom we rely, are attacked or accessed by unauthorized parties, it 
could lead to major disruption or denial of service and access to or loss, modification or theft of our and our customers' data 
which may involve us having to spend material resources on correcting the breach and indemnifying the relevant parties and/or 
on litigation, regulatory investigations, regulatory proceedings, increased insurance premiums, lost revenues, penalties, fines 
and/or other potential liabilities, which could have adverse effects on our reputation, business, operating results and financial 
condition. Our efforts to protect against cyber-attacks and data breaches may not be sufficient to prevent such incidents.

Unauthorized disclosures and breaches of data security may adversely affect our operations 

Most of the jurisdictions in which we operate have laws and regulations relating to data privacy, security and protection 

of information. We have certain measures to protect our information systems against unauthorized access and disclosure of 
personal information and of our confidential information and confidential information belonging to our customers. We have 
policies and procedures in place dealing with data security and records retention. However, there is no assurance that the 
security measures we have put in place will be effective in every case. Breaches in security could result in a negative impact for 
us and for our customers, adversely affecting our and our customers' businesses, assets, revenues, brands and reputations and 
resulting in penalties, fines, litigation, regulatory proceedings, regulatory investigations, increase insurance premiums, 
remediation efforts, indemnification expenditures, lost revenues and/or other potential liabilities, in each case depending on the 
nature of the information disclosed. Security breaches could also affect our relations with our customers, injure our reputation 
and harm our ability to keep existing customers and to attract new customers. Some jurisdictions, including all U.S. states and 
the European Union, have enacted laws requiring companies to notify individuals of data security breaches involving certain 
types of personal data, and in some cases our agreements with certain customers require us to notify them in the event of a data 
security incident. Such mandatory disclosures could lead to negative publicity and may cause our current and prospective 
customers to lose confidence in the effectiveness of our data security measures. These circumstances could also result in 
adverse impact on the market price of our Common Shares. These risks to our business may increase as we expand the number 
of web-based and cloud-based products and services we offer and as we increase the number of countries in which we operate.

Our revenues and operating results are likely to fluctuate, which could materially impact the market price of our Common 
Shares 

We experience significant fluctuations in revenues and operating results caused by many factors, including: 
• 

Impact of the ongoing COVID-19 pandemic and actual or potential resurgences on our business and on general 
economic and business conditions;

•  Changes in the demand for our software products and services and for the products and services of our competitors; 
•  The introduction or enhancement of software products and services by us and by our competitors; 
•  Market acceptance of our software products, enhancements and/or services; 
•  Delays in the introduction of software products, enhancements and/or services by us or by our competitors; 
•  Customer order deferrals in anticipation of upgrades and new software products; 
•  Changes in the lengths of sales cycles; 
•  Changes in our pricing policies or those of our competitors; 
•  Delays in software product implementation with customers; 
•  Change in the mix of distribution channels through which our software products are licensed; 
•  Change in the mix of software products and services sold; 
•  Change in the mix of international and North American revenues; 

24

 
•  Changes in foreign currency exchange rates, London Inter-Bank Offered Rate (LIBOR) and other applicable interest 

rates (including the anticipated replacement of LIBOR as a benchmark rate); 

Investor perception of our Company;

•  Acquisitions and the integration of acquired businesses; 
•  Restructuring charges taken in connection with any completed acquisition or otherwise; 
•  Outcome and impact of tax audits and other contingencies;
• 
•  Changes in earnings estimates by securities analysts and our ability to meet those estimates;
•  Changes in laws and regulations affecting our business, including data privacy and cybersecurity laws and regulations;
•  Changes in general economic and business conditions, including the impact of the COVID-19 pandemic; and 
•  Changes in general political developments, such as the impact of Brexit, changes to international trade policies and 

policies taken to stimulate or to preserve national economies. 

A general weakening of the global economy or a continued weakening of the economy in a particular region or economic 

or business uncertainty could result in the cancellation of or delay in customer purchases. A cancellation or deferral of even a 
small number of license sales or services or delays in the implementation of our software products could have a material 
adverse effect on our business, operating results and financial condition. As a result of the timing of software product and 
service introductions and the rapid evolution of our business as well as of the markets we serve, we cannot predict whether 
patterns or trends experienced in the past will continue. For these reasons, you should not rely upon period-to-period 
comparisons of our financial results to forecast future performance. Our revenues and operating results may vary significantly, 
and this possible variance could materially reduce the market price of our Common Shares. 

Our sales to government clients expose us to business volatility and risks, including government budgeting cycles and 
appropriations, early termination, audits, investigations, sanctions and penalties

We derive revenues from contracts with U.S. and Canadian federal, state, provincial and local governments, and other 
foreign governments and their respective agencies, which may terminate most of these contracts at any time, without cause. 
There is increased pressure on governments and their agencies, both domestically and internationally, to reduce spending. 
Further, our U.S. federal government contracts are subject to the approval of appropriations made by the U.S. Congress to fund 
the expenditures under these contracts. Similarly, our contracts with U.S. state and local governments, Canadian federal, 
provincial and local governments and other foreign governments and their agencies are generally subject to government 
funding authorizations. Additionally, government contracts are generally subject to audits and investigations which could result 
in various civil and criminal penalties and administrative sanctions, including termination of contracts, refund of a portion of 
fees received, forfeiture of profits, suspension of payments, fines and suspensions or debarment from future government 
business.

Changes in the market price of our Common Shares and credit ratings of our outstanding debt securities could lead to 
losses for shareholders and debt holders

The market price of our Common Shares and credit ratings of our outstanding debt securities are subject to fluctuations. 
Such fluctuations in market price or credit ratings may continue in response to: (i) quarterly and annual variations in operating 
results; (ii) announcements of technological innovations or new products or services that are relevant to our industry; 
(iii) changes in financial estimates by securities analysts; (iv) changes to the ratings or outlook of our outstanding debt 
securities by rating agencies; (v) impacts of the COVID-19 pandemic and related economic conditions, or (vi) other events or 
factors. In addition, financial markets experience significant price and volume fluctuations that particularly affect the market 
prices of equity securities of many technology companies. These fluctuations have often resulted from the failure of such 
companies to meet market expectations in a particular quarter, and thus such fluctuations may or may not be related to the 
underlying operating performance of such companies. Broad market fluctuations or any failure of our operating results in a 
particular quarter to meet market expectations may adversely affect the market price of our Common Shares or the credit 
ratings of our outstanding debt securities. Occasionally, periods of volatility in the market price of a company's securities may 
lead to the institution of securities class action litigation against a company. If we are subject to such volatility in our stock 
price, we may be the target of such securities litigation in the future. Such legal action could result in substantial costs to defend 
our interests and a diversion of management's attention and resources, each of which would have a material adverse effect on 
our business and operating results. 

Our indebtedness could limit our operations and opportunities

Our debt service obligations could have an adverse effect on our earnings and cash flows for as long as the indebtedness 
is outstanding, which could reduce the availability of our cash flow to fund working capital, capital expenditures, acquisitions 
and other general corporate purposes. 

25

 
As of June 30, 2020, our credit facilities consisted of a $1.0 billion term loan facility (Term Loan B) and a $750 million 

committed revolving credit facility (the Revolver). Borrowings under Term Loan B and the Revolver, if any, are or will be 
secured by a first charge over substantially all of our assets. 

Repayments made under Term Loan B are equal to 0.25% of the original principal amount in equal quarterly installments 
for the life of Term Loan B, with the remainder due at maturity. In March 2020, we drew down $600 million from the Revolver 
as a preemptive measure in order to increase our cash position and preserve financial flexibility in light of current uncertainty 
in the global markets resulting from the COVID-19 pandemic. The terms of Term Loan B and the Revolver include customary 
restrictive covenants that impose operating and financial restrictions on us, including restrictions on our ability to take actions 
that could be in our best interests. These restrictive covenants include certain limitations on our ability to make investments, 
loans and acquisitions, incur additional debt, incur liens and encumbrances, consolidate, amalgamate or merge with any other 
person, dispose of assets, make certain restricted payments, including a limit on dividends on equity securities or payments to 
redeem, repurchase or retire equity securities or other indebtedness, engage in transactions with affiliates, materially alter the 
business we conduct, and enter into certain restrictive agreements. Term Loan B and the Revolver includes a financial covenant 
relating to a maximum consolidated net leverage ratio, which could restrict our operations, particularly our ability to respond to 
changes in our business or to take specified actions. Our failure to comply with any of the covenants that are included in Term 
Loan B and the Revolver could result in a default under the terms thereof, which could permit the lenders thereunder to declare 
all or part of any outstanding borrowings to be immediately due and payable.

As of June 30, 2020, we also have $850 million in aggregate principal amount of our 5.875% senior unsecured notes due 
2026 (Senior Notes 2026), $900 million in aggregate principal amount of 3.875% Senior Notes due 2028 (Senior Notes 2028) 
and $900 million in aggregate principal amount of 4.125% Senior Notes due 2030 (Senior Notes 2030 and together with the 
Senior Notes 2028 and Senior Notes 2026, the Senior Notes) outstanding, respectively issued in private placements to qualified 
institutional buyers pursuant to Rule 144A under the Securities Act and to certain persons in offshore transactions pursuant to 
Regulation S under the Securities Act. Our failure to comply with any of the covenants that are included in the indentures 
governing the Senior Notes could result in a default under the terms thereof, which could result in all or a portion of the Senior 
Notes to be immediately due and payable.

Our Term Loan B and Revolver have variable rates of interest, some of which use LIBOR as a benchmark. There is 
currently uncertainty regarding the continued use and reliability of LIBOR. As a result, any financial instruments or agreements 
using LIBOR as a benchmark interest rate may be adversely affected. This uncertainty about the future of LIBOR and the 
discontinuance of LIBOR may exacerbate the risk to us of increased interest rates, and our business, prospects, financial 
condition and results of operations could be materially adversely affected.

The risks discussed above would be increased to the extent that we engage in acquisitions that involve the incurrence of 

material additional debt, or the acquisition of businesses with material debt, and such incurrences or acquisitions could 
potentially negatively impact the ratings or outlook of the rating agencies on our outstanding debt securities and the market 
price of our common shares.

For more details see note 11 "Long-Term Debt" to the Consolidated Financial Statements included in this Annual Report 

on Form 10-K.

We may become involved in litigation that may materially adversely affect us 

From time to time in the ordinary course of our business, we may become involved in various legal proceedings, 
including commercial, product liability, employment, class action and other litigation and claims, as well as governmental and 
other regulatory investigations and proceedings. Such matters can be time-consuming, divert management's attention and 
resources and cause us to incur significant expenses. Furthermore, because litigation is inherently unpredictable, the results of 
any such actions may have a material adverse effect on our business, operating results or financial condition. 

Our provision for income taxes and effective income tax rate may vary significantly and may adversely affect our results of 
operations and cash resources

Significant judgment is required in determining our provision for income taxes. Various internal and external factors may 

have favorable or unfavorable effects on our future provision for income taxes, income taxes receivable, and our effective 
income tax rate. These factors include, but are not limited to, changes in tax laws, regulations and/or rates, results of audits by 
tax authorities, changing interpretations of existing tax laws or regulations, changes in estimates of prior years' items, the 
impact of transactions we complete, future levels of research and development spending, changes in the valuation of our 
deferred tax assets and liabilities, transfer pricing adjustments, changes in the overall mix of income among the different 
jurisdictions in which we operate, and changes in overall levels of income before taxes. Furthermore, new accounting 
pronouncements or new interpretations of existing accounting pronouncements, and/or any internal restructuring initiatives we 
may implement from time to time to streamline our operations, can have a material impact on our effective income tax rate.

26

 
Tax examinations are often complex as tax authorities may disagree with the treatment of items reported by us and our 
transfer pricing methodology based upon our limited risk distributor model, the result of which could have a material adverse 
effect on our financial condition and results of operations. Although we believe our estimates are reasonable, the ultimate 
outcome with respect to the taxes we owe may differ from the amounts recorded in our financial statements, and this difference 
may materially affect our financial position and financial results in the period or periods for which such determination is made.

For more details of tax audits to which we are subject, see notes 14 "Guarantees and Contingencies" and 15 "Income 

Taxes" to the Consolidated Financial Statements included in this Annual Report on Form 10-K.

As part of a tax examination by the United States Internal Revenue Service (IRS), we have received a Notice of Proposed 
Adjustment (NOPA) proposing a material increase to our taxes arising from the reorganization in Fiscal 2010 and an 
additional NOPA proposing a material increase to our taxes arising in connection with our integration of Global 360 in 
Fiscal 2012 into the structure that resulted from our reorganization. An adverse outcome of these tax examinations could 
have a material adverse effect on our financial position and results of operations.

As we have previously disclosed, the United States IRS is examining certain of our tax returns for our fiscal year ended 

June 30, 2010 (Fiscal 2010) through our fiscal year ended June 30, 2012 (Fiscal 2012), and in connection with those 
examinations is reviewing our internal reorganization in Fiscal 2010 to consolidate certain intellectual property ownership in 
Luxembourg and Canada and our integration of certain acquisitions into the resulting structure. We also previously disclosed 
that the examinations may lead to proposed adjustments to our taxes that may be material, individually or in the aggregate, and 
that we have not recorded any material accruals for any such potential adjustments in our Consolidated Financial Statements. 

We previously disclosed that, as part of these examinations, on July 17, 2015 we received from the IRS an initial Notice 

of Proposed Adjustment (NOPA) in draft form, that, as revised by the IRS on July 11, 2018 proposes a one-time approximately 
$335 million increase to our U.S. federal taxes arising from the reorganization in Fiscal 2010 (the 2010 NOPA), plus penalties 
equal to 20% of the additional proposed taxes for Fiscal 2010, and interest at the applicable statutory rate published by the IRS.

On July 11, 2018, we also received, consistent with previously disclosed expectations, a draft NOPA proposing a one-time 

approximately $80 million increase to our U.S. federal taxes for Fiscal 2012 (the 2012 NOPA). arising from the integration of 
Global 360 Holding Corp. into the structure that resulted from the internal reorganization in Fiscal 2010, plus penalties equal to 
40% of the additional proposed taxes for Fiscal 2012, and interest.

On January 7, 2019, we received from the IRS official notification of proposed adjustments to our taxable income for 
Fiscal 2010 and Fiscal 2012, together with the 2010 NOPA and 2012 NOPA in final form. In each case, such documentation 
was as expected and on substantially the same terms as provided for in the previously disclosed respective draft NOPAs, with 
the exception of an additional proposed penalty as part of the 2012 NOPA.

A NOPA is an IRS position and does not impose an obligation to pay tax. We continue to strongly disagree with the IRS’ 
positions within the NOPAs and we are vigorously contesting the proposed adjustments to our taxable income, along with any 
proposed penalties and interest.

As of our receipt of the final 2010 NOPA and 2012 NOPA, our estimated potential aggregate liability, as proposed by the 

IRS, including additional state income taxes plus penalties and interest that may be due, to be approximately $770 million, 
comprised of approximately $455 million in U.S. federal and state taxes, approximately $130 million of penalties, and 
approximately $185 million of interest. Interest will continue to accrue at the applicable statutory rates until the matter is 
resolved and may be substantial.

As previously disclosed and noted above, we strongly disagree with the IRS’ position and we are vigorously contesting 

the proposed adjustments to our taxable income, along with the proposed penalties and interest. We are pursuing various 
alternatives available to taxpayers to contest the proposed adjustments, including currently through IRS Appeals and potentially 
U.S. Federal court. Any such alternatives could involve a lengthy process and result in the incurrence of significant expenses. 
As of the date of this Annual Report on Form 10-K, we have not recorded any material accruals in respect of these 
examinations in our Consolidated Financial Statements. An adverse outcome of these tax examinations could have a material 
adverse effect on our financial position and results of operations.

For details of this and other tax audits to which we are subject, see notes 14 "Guarantees and Contingencies" and 15 

"Income Taxes" to the Consolidated Financial Statements included in this Annual Report on Form 10-K.

The declaration, payment and amount of dividends will be made at the discretion of our Board of Directors and will depend 
on a number of factors

We have adopted a policy to declare non-cumulative quarterly dividends on our Common Shares. The declaration, 
payment and amount of any dividends will be made pursuant to our dividend policy and is subject to final determination each 
quarter by our Board of Directors in its discretion based on a number of factors that it deems relevant, including our financial 

27

 
position, results of operations, available cash resources, cash requirements and alternative uses of cash that our Board of 
Directors may conclude would be in the best interest of our shareholders. Our dividend payments are subject to relevant 
contractual limitations, including those in our existing credit agreements and to solvency conditions established by the Canada 
Business Corporations Act (CBCA), the statute under which we are incorporated. Accordingly, there can be no assurance that 
any future dividends will be equal or similar in amount to any dividends previously paid or that our Board of Directors will not 
decide to reduce, suspend or discontinue the payment of dividends at any time in the future.

Our operating results could be adversely affected by any weakening of economic conditions

Our overall performance depends in part on worldwide economic conditions. Certain economies have experienced 
periods of downturn as a result of a multitude of factors, including, but not limited to, turmoil in the credit and financial 
markets, concerns regarding the stability and viability of major financial institutions, declines in gross domestic product, 
increases in unemployment, volatility in commodity prices and worldwide stock markets, excessive government debt and 
disruptions to global trade or tariffs. The severity and length of time that a downturn in economic and financial market 
conditions may persist, as well as the timing, strength and sustainability of any recovery, are unknown and are beyond our 
control. Recently, COVID-19, Brexit and its impact on the United Kingdom and the EU, as well as any policy changes 
resulting from trade and tariff disputes, have raised additional concerns regarding economic uncertainties. Moreover, any 
instability in the global economy affects countries in different ways, at different times and with varying severity, which makes 
the impact to our business complex and unpredictable. During such downturns, many customers may delay or reduce 
technology purchases. Contract negotiations may become more protracted or conditions could result in reductions in the 
licensing of our software products and the sale of cloud and other services, longer sales cycles, pressure on our margins, 
difficulties in collection of accounts receivable or delayed payments, increased default risks associated with our accounts 
receivables, slower adoption of new technologies and increased price competition. In addition, deterioration of the global credit 
markets could adversely impact our ability to complete licensing transactions and services transactions, including maintenance 
and support renewals. Any of these events, as well as a general weakening of, or declining corporate confidence in, the global 
economy, or a curtailment in government or corporate spending could delay or decrease our revenues and therefore have a 
material adverse effect on our business, operating results and financial condition. For more information regarding the impact of 
COVID-19 on our business and global economic conditions, see "-The outbreak of COVID-19 is expected to negatively affect 
our business, operations and financial performance" and "-The impact of the COVID-19 pandemic continues to create 
significant uncertainty in the global economy and for our business, operations, and financial performance".

Risks associated with data privacy issues, including evolving laws and regulations and associated compliance efforts, may 
adversely impact our business

Our business depends on the processing of personal data, including data transfer between our affiliated entities, to and 

from our business partners and customers, and with third-party service providers. The laws and regulations relating to personal 
data constantly evolve, as federal, state and foreign governments continue to adopt new measures addressing data privacy and 
processing (including collection, storage, transfer, disposal and use) of personal data. Moreover, the interpretation and 
application of many existing or recently enacted privacy and data protection laws and regulations in the European Union, the 
U.S. and elsewhere are uncertain and fluid, and it is possible that such laws and regulations may be interpreted or applied in a 
manner that is inconsistent with our existing data management practices or the features of our products and services. Any such 
new laws or regulations, any changes to existing laws and regulations and any such interpretation or application may affect 
demand for our products and services, impact our ability to effectively transfer data across borders in support of our business 
operations, or increase the cost of providing our products and services. Additionally, any actual or perceived breach of such 
laws or regulations may subject us to claims and may lead to administrative, civil, or criminal liability, as well as reputational 
harm to our Company and its employees. We could also be required to fundamentally change our business activities and 
practices, or modify our products and services, which could have an adverse effect on our business.

In the U.S., various laws and regulations apply to the collection, processing, transfer, disposal, unauthorized disclosure 

and security of personal data. For example, data protection laws passed by all states within the U.S. require notification to users 
when there is a security breach for personal data. Additionally, the Federal Trade Commission (FTC) and many state attorneys 
general are interpreting federal and state consumer protection laws as imposing standards for the online collection, use, transfer 
and security of data. The U.S. Congress and state legislatures, along with federal regulatory authorities have recently increased 
their attention to matters concerning personal data, and this may result in new legislation which could increase the cost of 
compliance. For example, the California Consumer Privacy Act of 2018 (CCPA) came into effect on January 1, 2020. The 
CCPA requires companies that process information of California residents to make new disclosures to consumers about their 
data collection, use and sharing practices, allows consumers to access and have deleted their data and opt out of certain data 
sharing with third parties and provides a new private right of action for data breaches. Violations of the CCPA are enforced by 
the California Attorney General with sizeable civil penalties, particularly for violations that impact large numbers of 

28

 
consumers. In addition to government regulation, privacy advocacy and industry groups may propose new and different self-
regulatory standards that either legally or contractually apply to us or our clients. 

Some of our operations are subject to the European Union’s General Data Protection Regulation (GDPR), which took 

effect from May 25, 2018. The GDPR introduces a number of new obligations for subject companies and we will need to 
continue dedicating financial resources and management time to GDPR compliance. The GDPR enhances the obligations 
placed on companies that control or process personal data including, for example, expanded disclosures about how personal 
data is to be used, new mechanisms for obtaining consent from data subjects, new controls for data subjects with respect to 
their personal data (including by enabling them to exercise rights to erasure and data portability), limitations on retention of 
personal data and mandatory data breach notifications. Additionally, the GDPR places companies under new obligations 
relating to data transfers and the security of the personal data they process. The GDPR provides that supervisory authorities in 
the European Union may impose administrative fines for certain infringements of the GDPR of up to EUR 20,000,000 or 4% of 
an undertaking’s total, worldwide, annual turnover of the preceding financial year, whichever is higher. Individuals who have 
suffered damage as a result of a subject company’s non-compliance with the GDPR also have the right to seek compensation 
from such company. Given the breadth of the GDPR, compliance with its requirements is likely to continue to require 
significant expenditure of resources on an ongoing basis, and there can be no assurance that the measures we have taken for the 
purposes of compliance will be successful in preventing breach of the GDPR. Given the potential fines, liabilities and damage 
to our reputation in the event of an actual or perceived breach of the GDPR, such a breach may have an adverse effect on our 
business and operations.

Outside of the U.S. and the European Union, many jurisdictions have adopted or are adopting new data privacy laws that 
may impose further onerous compliance requirements, such as data localization, which prohibits companies from storing and/or 
processing outside the jurisdiction data relating to resident individuals. The proliferation of such laws within the jurisdictions in 
which we operate may result in conflicting and contradictory requirements, particularly in relation to evolving technologies 
such as cloud computing. Any failure to successfully navigate the changing regulatory landscape could result in legal liability 
or impairment to our reputation in the marketplace, which could have a material adverse effect on our business, results of 
operations and financial condition. 

Privacy-related claims or lawsuits initiated by governmental bodies, customers or other third parties, whether meritorious 
or not, could be time consuming, result in costly regulatory proceedings, litigation, penalties and fines, or require us to change 
our business practices, sometimes in expensive ways, or other potential liabilities. Unfavorable publicity regarding our privacy 
practices could injure our reputation, harm our ability to keep existing customers or attract new customers or otherwise 
adversely affect our business, assets, revenue, brands and reputation.

Certain of our products may be perceived as, or determined by the courts to be, a violation of privacy rights and related laws. 
Any such perception or determination could adversely affect our revenues and results of operations

Because of the nature of certain of our products, including those relating to digital investigations, potential customers and 

purchasers of our products or the public in general may perceive that use of these products may result in violations of their 
individual privacy rights. In addition, certain courts or regulatory authorities could determine that the use of our software 
solutions or other products is a violation of privacy laws, particularly in jurisdictions outside of the United States. Any such 
determination or perception by potential customers, the general public, government entities or the judicial system could harm 
our reputation and adversely affect our revenues and results of operations.

Stress in the global financial system may adversely affect our finances and operations in ways that may be hard to predict or 
to defend against

Financial developments seemingly unrelated to us or to our industry may adversely affect us over the course of time. For 
example, material increases in LIBOR or other applicable interest rate benchmarks may increase the debt payment costs for our 
credit facilities such as our Term Loan B and the Revolver that have variable rates of interest, some of which used LIBOR as a 
benchmark. There is currently uncertainty regarding the continued use and reliability of LIBOR. As a result, any financial 
instruments or agreements using LIBOR as a benchmark interest rate may be adversely affected. Furthermore, we may need to 
amend our variable rate debt agreements to replace LIBOR with a new reference rate. The U.S. Federal Reserve, in conjunction 
with the Alternative Reference Rates Committee, a steering committee comprised of large U.S. financial institutions, is 
considering replacing U.S. dollar LIBOR with a new index calculated by short term repurchase agreements, backed by 
Treasury securities called the Secured Overnight Financing Rate (SOFR). At this time, it is not possible to predict whether 
SOFR will attain market traction as a LIBOR replacement. This uncertainty about the future of LIBOR and the discontinuance 
of LIBOR or other reforms or the establishment of alternative reference rates may exacerbate the risk to us of increased interest 
rates, and our business, prospects, financial condition and results of operations could be materially and adversely affected. 
Credit contraction in financial markets may hurt our ability to access credit in the event that we identify an acquisition 
opportunity or require significant access to credit for other reasons. Similarly, volatility in the market price of our Common 

29

 
Shares due to seemingly unrelated financial developments could hurt our ability to raise capital for the financing of acquisitions 
or other reasons. Potential price inflation caused by an excess of liquidity in countries where we conduct business may increase 
the cost we incur to provide our solutions and may reduce profit margins on agreements that govern the licensing of our 
software products and/or the sale of our services to customers over a multi-year period. A reduction in credit, combined with 
reduced economic activity, may adversely affect businesses and industries that collectively constitute a significant portion of 
our customer base such as the public sector. As a result, these customers may need to reduce their licensing of our software 
products or their purchases of our services, or we may experience greater difficulty in receiving payment for the licenses and 
services that these customers purchase from us. Any of these events, or any other events caused by turmoil in world financial 
markets, may have a material adverse effect on our business, operating results, and financial condition. 

We may fail to realize all the anticipated benefits of the acquisition of Carbonite or those benefits may take longer to realize 
than expected

We may be required to devote significant management attention and resources to integrating the business practices and 

operations of OpenText and Carbonite. As we continue to integrate, we may experience disruptions to our business and, if 
implemented ineffectively, it could restrict the realization of the full expected benefits. The failure to meet the challenges 
involved in the integration process and to realize the anticipated benefits of the acquisition of Carbonite could cause an 
interruption of, or loss of momentum in, our operations and could adversely affect our business, financial condition and results 
of operations.

Furthermore, as we continue the integration of Carbonite, it may result in material unanticipated problems, expenses, 

charges, liabilities, competitive responses, loss of customers and other business relationships, and diversion of management’s 
attention. Additional integration challenges may include:

•  Difficulties in achieving anticipated cost savings, synergies, business opportunities and growth prospects from the 

acquisition;

•  Difficulties in the integration of operations and systems, including pricing and marketing strategies, which may hurt 

the sale of hybrid backup solutions which are sensitive to price; and

•  Difficulties in conforming standards, controls, procedures and accounting and other policies, business cultures and 

compensation structures.

Many of these factors will be outside of our control and any one of them could result in increased costs, including 
restructuring charges, decreases in the amount of expected revenues and diversion of management’s time and energy, which 
could adversely affect our business, financial condition and results of operations.

We may be unable to maintain or expand our base of SMB and professional consumer customers, which could adversely 
affect our anticipated future growth and operating results 

With the acquisition of Carbonite, we have expanded our presence in the SMB market as well as the consumer market. 

Expanding in this market may require substantial resources and increased marketing efforts, different to what we are 
accustomed to. If we are unable to market and sell our solutions to the SMB market and consumers with competitive pricing 
and in a cost-effective manner, it may harm our ability to grow our revenues and adversely affect our results of operations. In 
addition, SMBs frequently have limited budgets and are more likely to be significantly affected by economic downturns, such 
as those caused by the ongoing COVID-19 pandemic, than larger, more established companies. As such, SMBs may choose to 
spend funds on items other than our solutions, particularly during difficult economic times, which may hurt our projected 
revenues, business financial condition and results of operations.

Item 1B. 

Unresolved Staff Comments

None.

30

 
Item 2. 

Properties

Our properties consist of owned and leased office facilities for sales, support, research and development, consulting and 

administrative personnel, totaling approximately 0.3 million square feet of owned facilities and approximately 2.8 million 
square feet of leased facilities. During the fourth quarter of Fiscal 2020, in response to the COVID-19 pandemic, we made a 
strategic decision to move towards a significant work from home model. Our intent, over time, is to make a significant 
reduction in the number of offices, anticipated to be over 50% of our global offices, impacting approximately 15% of our 
employees. Based upon our COVID-19 Restructuring Plan, we estimate that this transition can be executed within six to twelve 
months from implementation. 

Owned Facilities 

Waterloo, Ontario, Canada

Our headquarters is located in Waterloo, Ontario, Canada, and it consists of approximately 232,000 square feet. The land 
upon which the buildings stand is leased from the University of Waterloo for a period of 49 years beginning in December 2005, 
with an option to renew for an additional term of 49 years. The option to renew is exercisable by us upon providing written 
notice to the University of Waterloo not earlier than the 40th anniversary and not later than the 45th anniversary of the lease 
commencement date. 

Brook Park, Ohio, United States

We also own a building, along with its land, located in Brook Park, Ohio, that consists of approximately 104,000 square 

feet. This building is used primarily as a data center.

Leased Facilities 

The following table sets forth the location and approximate square footage of our leased facilities: 

Americas (1)
EMEA (2)
Asia Pacific (3)
Total

Square Footage

1,413,000

621,000

776,000

2,810,000

(1)

(2)

(3)

Americas consists of countries in North, Central and South America.

EMEA consists of countries in Europe, the Middle East and Africa.

Asia Pacific primarily consists of Japan, Australia, China, Korea, Philippines, Singapore and India.

Included in the total approximate square footage of leased facilities is approximately 2.2 million square feet of operational 
space and approximately 0.6 million square feet of vacated space which has either been sublet or is being actively marketed for 
sublease or disposition, of which 0.4 million square feet were vacated as part of the COVID-19 Restructuring Plan. For more 
information on our COVID-19 Restructuring Plan, see note 18 “Special Charges (Recoveries)” to the Consolidated Financial 
Statements included in this Annual Report on Form 10-K. 

Item 3. 

Legal Proceedings

In the normal course of business, we are subject to various legal claims, as well as potential legal claims. While the 

results of litigation and claims cannot be predicted with certainty, we believe that the final outcome of these matters will not 
have a materially adverse effect on our consolidated results of operations or financial conditions.

For more information regarding litigation and the status of certain regulatory and tax proceedings, please refer to Part I, 

Item 1A "Risk Factors" and to note 14 “Guarantees and Contingencies” to our Consolidated Financial Statements, which are set 
forth in Part IV, under Item 15 of this Annual Report on Form 10-K.

Item 4. 

Mine Safety Disclosures

Not applicable.

31

 
Part II

Item 5. 

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities

Our Common Shares have traded on the NASDAQ stock market since 1996 under the symbol “OTEX” and our Common 

Shares have traded on the Toronto Stock Exchange (TSX) since 1998, first under the symbol "OTC", and since 2017, trades 
under the symbol “OTEX”.

On June 30, 2020, the closing price of our Common Shares on the NASDAQ was $42.48 per share, and on the TSX was 

Canadian $57.65 per share. 

As at June 30, 2020, we had 348 shareholders of record holding our Common Shares of which 298 were U.S. 

shareholders. 

Unregistered Sales of Equity Securities

None.

Dividend Policy

We currently expect to continue paying cash dividends on a quarterly basis. However, future declarations of dividends are 

subject to the final determination of our Board of Directors, in its discretion, based on a number of factors that it deems 
relevant, including our financial position, results of operations, available cash resources, cash requirements and alternative uses 
of cash that our Board of Directors may conclude would be in the best interest of our shareholders. Our dividend payments are 
subject to relevant contractual limitations, including those in our existing credit agreements and to solvency conditions 
established under the CBCA, the statute under which we are incorporated. We have historically declared dividends in U.S. 
dollars, but registered shareholders can elect to receive dividends in U.S. dollars or Canadian dollars by contacting the 
Company's transfer agent.

Stock Purchases

No shares were repurchased during the three months ended June 30, 2020.

Stock Performance Graph and Cumulative Total Return 

The following graph compares for each of the five fiscal years ended June 30, 2020, the yearly percentage change in the 

cumulative total shareholder return on our Common Shares with the cumulative total return on:

• 

• 

• 

an index of companies in the software application industry (S&P North American Technology-Software Index);

the NASDAQ Composite Index; and

the S&P/TSX Composite Index.

The graph illustrates the cumulative return on a $100 investment in our Common Shares made on June 30, 2015, as 

compared with the cumulative return on a $100 investment in the S&P North American Technology-Software Index, the 
NASDAQ Composite Index and the S&P/TSX Composite Index (the Indices) made on the same day. Dividends declared on 
securities comprising the respective Indices and declared on our Common Shares are assumed to be reinvested. The 
performance of our Common Shares as set out in the graph is based upon historical data and is not indicative of, nor intended to 
forecast, future performance of our Common Shares. The graph lines merely connect measurement dates and do not reflect 
fluctuations between those dates. 

32

 
The chart below provides information with respect to the value of $100 invested on June 30, 2015 in our Common Shares 

as well as in the other Indices, assuming dividend reinvestment when applicable:

Open Text Corporation
$
S&P North American Technology-Software Index $

June 30,
2015
100.00 $
100.00 $

June 30,
2016
148.43 $
107.36 $

June 30,
2017
160.63 $
140.36 $

June 30,
2018
182.16 $
188.21 $

June 30,
2019
216.85 $
227.04 $

June 30, 
2020
227.39
294.83

NASDAQ Composite

S&P/TSX Composite

$

$

100.00 $

98.32 $

126.14 $

155.91 $

168.04 $

213.32

100.00 $

95.98 $

106.48 $

116.17 $

121.12 $

113.93

To the extent that this Annual Report on Form 10-K has been or will be specifically incorporated by reference into any 

filing by us under the Securities Act or the Exchange Act, the foregoing “Stock Performance Graph and Cumulative Total 
Return” shall not be deemed to be “soliciting materials” or to be so incorporated, unless specifically otherwise provided in any 
such filing.

For information relating to our various stock compensation plans, see Item 12 of this Annual Report on Form 10-K.

Canadian Tax Matters

Dividends 

Since June 21, 2013 and unless stated otherwise, dividends paid by the Company to Canadian residents are eligible 

dividends as per the Income Tax Act (Canada).

Non-residents of Canada

Dividends paid or credited to non-residents of Canada are subject to a 25% withholding tax unless reduced by treaty. 

Under the Canada-United States Tax Convention (1980) (the Treaty), U.S. residents who are entitled to all the benefits of the 
Treaty are generally subject to a 15% withholding tax.

Beginning in calendar year 2012, the Canada Revenue Agency has introduced new rules requiring residents of any 

country with which Canada has a tax treaty to certify that they reside in that country and are eligible to have Canadian non-
resident tax withheld on the payment of dividends at the tax treaty rate. Registered shareholders should have completed the 
Declaration of Eligibility for Benefits (Reduced Tax) under a Tax Treaty for a Non-Resident Person and returned it to our 
transfer agent, ComputerShare Investor Services Inc.

33

 
 
United States Tax Matters

U.S. residents

The following discussion summarizes certain U.S. federal income tax considerations relevant to an investment in the 
Common Shares by a U.S. holder. For purposes of this summary, a “U.S. holder” is a beneficial owner of Common Shares that 
holds such shares as capital assets under the U.S. Internal Revenue Code of 1986, as amended (the Code), and is a citizen or 
resident of the United States and not of Canada, a corporation organized under the laws of the United States or any political 
subdivision thereof, or a person that is otherwise subject to U.S. federal income tax on a net income basis in respect of 
Common Shares. It does not address any aspect of U.S. federal gift or estate tax, or of state, local or non-U.S. tax laws and does 
not address aspects of U.S. federal income taxation applicable to U.S. holders holding options, warrants or other rights to 
acquire Common Shares. Further, this discussion does not address the U.S. federal income tax consequences to U.S. holders 
that are subject to special treatment under U.S. federal income tax laws, including, but not limited to U.S. holders owning 
directly, indirectly or by attribution 10% or more of the voting power or value of the Company's stock; broker-dealers; banks or 
insurance companies; financial institutions; regulated investment companies; taxpayers who have elected mark-to-market 
accounting; tax-exempt organizations; taxpayers who hold Common Shares as part of a “straddle,” “hedge,” or “conversion 
transaction” with other investments; individual retirement or other tax-deferred accounts; taxpayers whose functional currency 
is not the U.S. dollar; partnerships or the partners therein; S corporations; or U.S. expatriates. 

The discussion is based upon the provisions of the Code, the Treasury regulations promulgated thereunder, the 
Convention Between the United States and Canada with Respect to Taxes on Income and Capital, together with related 
Protocols and Competent Authority Agreements (the Convention), the administrative practices published by the IRS and U.S. 
judicial decisions, all of which are subject to change. This discussion does not consider the potential effects, both adverse and 
beneficial, of any recently proposed legislation which, if enacted, could be applied, possibly on a retroactive basis, at any time.

Distributions on the Common Shares

Subject to the discussion below under “Passive Foreign Investment Company Rules,” U.S. holders generally will treat 

the gross amount of distributions paid by the Company equal to the U.S. dollar value of such dividends on the date the 
dividends are received or treated as received (based on the exchange rate on such date), without reduction for Canadian 
withholding tax (see “Canadian Tax Matters - Dividends - Non-residents of Canada”), as dividend income for U.S. federal 
income tax purposes to the extent of the Company’s current and accumulated earnings and profits. Because the Company does 
not expect to maintain calculations of its earnings and profits under U.S. federal income tax principles, it is expected that 
distributions paid to U.S. holders generally will be reported as dividends. 

Individual U.S. holders will generally be eligible to treat dividends as “qualified dividend income” taxable at 
preferential rates with certain exceptions for short-term and hedged positions, and provided that the Company is not during the 
taxable year in which the dividends are paid (and was not in the preceding taxable year) classified as a “passive foreign 
investment company” (PFIC) as described below under “Passive Foreign Investment Company Rules.” Dividends paid on the 
Common Shares generally will not be eligible for the “dividends received” deduction allowed to corporate U.S. holders in 
respect of dividends from U.S. corporations. 

If a U.S. holder receives foreign currency on a distribution that is not converted into U.S. dollars on the date of receipt, 
the U.S. holder will have a tax basis in the foreign currency equal to its U.S. dollar value on the date the dividends are received 
or treated as received. Any gain or loss recognized upon a subsequent sale or other disposition of the foreign currency, 
including an exchange for U.S. dollars, will be U.S. source ordinary income or loss. 

The amount of Canadian tax withheld generally will give rise to a foreign tax credit or deduction for U.S. federal 

income tax purposes (see “Canadian Tax Matters - Dividends - Non-residents of Canada”). Dividends paid by the Company 
generally will constitute “passive category income” for purposes of the foreign tax credit (or in the case of certain U.S. holders, 
“general category income”). The Code, as modified by the Convention, applies various limitations on the amount of foreign tax 
credit that may be available to a U.S. taxpayer. The Common Shares are currently traded on both the NASDAQ and TSX. 
Dividends paid by a foreign corporation that is at least 50% owned by U.S. persons may be treated as U.S. source income 
(rather than foreign source income) for foreign tax credit purposes to the extent they are attributable to earnings and profits of 
the foreign corporation from sources within the United States, if the foreign corporation has more than an insignificant amount 
of U.S. source earnings and profits. Although this rule does not appear to be intended to apply in the context of a public 
company such as the Company, we are not aware of any authority that would render it inapplicable. In part because the 
Company does not expect to calculate its earnings and profits for U.S. federal income tax purposes, the effect of this rule may 
be to treat all or a portion of any dividends paid by the Company as U.S. source income, which in turn may limit a U.S. 
holder’s ability to claim a foreign tax credit for the Canadian withholding taxes payable in respect of the dividends. Subject to 
limitations, the Code permits a U.S. holder entitled to benefits under the Convention to elect to treat any dividends paid by the 
Company as foreign-source income for foreign tax credit purposes. The foreign tax credit rules are complex. U.S. holders 

34

 
should consult their own tax advisors with respect to the implications of those rules for their investments in the Common 
Shares.

Sale, Exchange, Redemption or Other Disposition of Common Shares

Subject to the discussion below under “Passive Foreign Investment Company Rules,” the sale of Common Shares 
generally will result in the recognition of gain or loss to a U.S. holder in an amount equal to the difference between the amount 
realized and the U.S. holder’s adjusted basis in the Common Shares. A U.S. holder’s tax basis in a Common Share will 
generally equal the price it paid for the Common Share. Any capital gain or loss will be long-term if the Common Shares have 
been held for more than one year. The deductibility of capital losses is subject to limitations.

Passive Foreign Investment Company Rules

Special U.S. federal income tax rules apply to U.S. persons owning shares of a PFIC. The Company will be classified as a 
PFIC in a particular taxable year if either: (i) 75 percent or more of the Company’s gross income for the taxable year is passive 
income, or (ii) the average percentage of the value of the Company’s assets that produce or are held for the production of 
passive income is at least 50 percent. If the Company is treated as a PFIC for any year, U.S. holders may be subject to adverse 
tax consequences upon a sale, exchange, or other disposition of the Common Shares, or upon the receipt of certain “excess 
distributions” in respect of the Common Shares. Dividends paid by a PFIC are not qualified dividends eligible for taxation at 
preferential rates. Based on audited consolidated financial statements, we believe that the Company was not treated as a PFIC 
for U.S. federal income tax purposes with respect to its 2019 or 2020 taxable years. In addition, based on a review of the 
Company’s audited consolidated financial statements and its current expectations regarding the value and nature of its assets 
and the sources and nature of its income, the Company does not anticipate being treated as a PFIC for the 2021 taxable year.

Information Reporting and Backup Withholding

Except in the case of corporations or other exempt holders, dividends paid to a U.S. holder may be subject to U.S. 

information reporting requirements and may be subject to backup withholding unless the U.S. holder provides an accurate 
taxpayer identification number on a properly completed IRS Form W-9 and certifies that no loss of exemption from backup 
withholding has occurred. The amount of any backup withholding will be allowed as a credit against the U.S. holder’s U.S. 
federal income tax liability and may entitle the U.S. holder to a refund, provided that certain required information is timely 
furnished to the IRS.

35

 
Item 6.  

Selected Financial Data 

The following table summarizes our selected consolidated financial data for the periods indicated. The selected 
consolidated financial data should be read in conjunction with our Consolidated Financial Statements and related notes and 
“Management's Discussion and Analysis of Financial Condition and Results of Operations” appearing elsewhere in this Annual 
Report on Form 10-K. The selected consolidated statement of income and balance sheet data for each of the five fiscal years 
indicated below has been derived from our audited Consolidated Financial Statements. Over the last five fiscal years we have 
acquired a number of companies including, but not limited to Carbonite, Liaison, Guidance, ECD Business, CCM Business and 
CEM Business. The results of these companies and all of our other acquired companies have been included herein and have 
contributed to the growth in our revenues, net income and net income per share and such acquisitions affect period-to-period 
comparability.

2020

2019

2018

2017

2016

Fiscal Year Ended June 30,  

(In thousands, except per share data)

Statement of Income Data:
Revenues(1)

Net income, attributable to OpenText(2)

Net income per share, basic, attributable 
to OpenText(1)
Net income per share, diluted, 
attributable to OpenText(1)
Weighted average number of Common
Shares outstanding, basic

$

$

$

$

3,109,736 $

2,868,755 $

2,815,241 $

2,291,057 $

1,824,228

234,225 $

285,501 $

242,224 $

1,025,659 $

284,477

0.86 $

1.06 $

0.91 $

4.04 $

0.86 $

1.06 $

0.91 $

4.01 $

1.17

1.17

270,847

268,784

266,085

253,879

242,926

Weighted average number of Common
Shares outstanding, diluted
(1) Effective July 1, 2018, we adopted Accounting Standards Codification (ASC) Topic 606 "Revenue from Contracts with Customers" (Topic 606) using the 
cumulative effect approach. We applied the standard to contracts that were not completed as of the date of the initial adoption. Results for reporting periods 
commencing on July 1, 2018 are presented under the new revenue standard, while prior period results continue to be reported under the previous standard. 
(2) Fiscal 2017 included a significant one-time tax benefit of $876.1 million recorded in the first quarter of Fiscal 2017.

269,908

267,492

271,817

255,805

244,076

2020

2019

2018

2017

2016

As of June 30,

Balance Sheet Data:
Total Assets(1)
Total Long-term liabilities(2)
Cash dividends per Common Share

$

$
$

10,234,822 $

7,933,975 $

7,765,029 $

7,480,562 $

5,154,144

4,323,880 $
0.6984 $

3,034,588 $
0.6300 $

3,053,172 $
0.5478 $

2,820,200 $
0.4770 $

2,503,918
0.4150

(1) Effective July 1, 2019, we adopted Accounting Standards Update (ASU) No. 2016-02 “Leases (Topic 842)” (Topic 842) using the modified retrospective 
transition approach. In accordance with this adoption method, results for reporting periods as of July 1, 2019 are presented under the new standard, while prior 
period results continue to be reported under the previous standard.
(2) Excludes $600 million currently drawn on the Revolver, which we expect to repay within one year. Please see note 11 "Long-Term Debt" to the Consolidated 
Financial Statements included in this Annual Report on Form 10-K for more details.

 Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations

This Annual Report on Form 10-K , including this Management's Discussion and Analysis of Financial Condition and 
Results of Operations (MD&A), contains forward-looking statements within the meaning of the Private Securities Litigation 
Reform Act of 1995, Section 21E of the U.S. Securities Exchange Act of 1934, as amended (the Exchange Act), and Section 27A 
of the U.S. Securities Act of 1933, as amended (the Securities Act), and is subject to the safe harbors created by those sections. 
All statements other than statements of historical facts are statements that could be deemed forward-looking statements.

When used in this report, the words “anticipates”, “expects”, “intends”, “plans”, “believes”, “seeks”, “estimates”, “may”, 
“could”, “would”, "might", "will" and other similar language, as they relate to Open Text Corporation (“OpenText” or the 
“Company”),  are  intended  to  identify  forward-looking  statements  under  applicable  securities  laws.  Specific  forward-looking 
statements in this report include, but are not limited to: (i) statements about our focus in the fiscal year beginning July 1, 2020 
and ending June 30, 2021 (Fiscal 2021) on growth in earnings and cash flows; (ii) creating value through investments in broader 
Information Management capabilities; (iii) our future business plans and business planning process; (iv) statements relating to 

36

 
 
business trends; (v) statements relating to distribution; (vi) the Company’s presence in the cloud and in growth markets; (vii) 
product and solution developments, enhancements and releases and the timing thereof; (viii) the Company’s financial conditions, 
results of operations and earnings; (ix) the basis for any future growth and for our financial performance; (x) declaration of 
quarterly dividends; (xi) future tax rates; (xii) the changing regulatory environment; (xiii) annual recurring revenues; (xiv) research 
and development and related expenditures; (xv) our building, development and consolidation of our network infrastructure; (xvi) 
competition and changes in the competitive landscape; (xvii) our management and protection of intellectual property and other 
proprietary rights; (xviii) existing and foreign sales and exchange rate fluctuations; (xix) cyclical or seasonal aspects of our 
business; (xx) capital expenditures; (xxi) potential legal and/or regulatory proceedings; (xxii) statements about acquisitions and 
their expected impact; and (xxiii) other matters.

In addition, any statements or information that refer to expectations, beliefs, plans, projections, objectives, performance or 
other characterizations of future events or circumstances, including any underlying assumptions, are forward-looking, and based 
on our current expectations, forecasts and projections about the operating environment, economies and markets in which we 
operate. Forward-looking statements reflect our current estimates, beliefs and assumptions, which are based on management’s 
perception  of  historic  trends,  current  conditions  and  expected  future  developments,  as  well  as  other  factors  it  believes  are 
appropriate in the circumstances. The forward-looking statements contained in this report are based on certain assumptions 
including the following: (i) countries continuing to implement and enforce existing and additional customs and security regulations 
relating to the provision of electronic information for imports and exports; (ii) our continued operation of a secure and reliable 
business network; (iii) the stability of general economic and market conditions, currency exchange rates, and interest rates; (iv) 
equity and debt markets continuing to provide us with access to capital; (v) our continued ability to identify, source and finance 
attractive and executable business combination opportunities; and (vi) our continued compliance with third party intellectual 
property  rights.  Management’s  estimates,  beliefs  and  assumptions  are  inherently  subject  to  significant  business,  economic, 
competitive and other uncertainties and contingencies regarding future events and, as such, are subject to change. We can give 
no assurance that such estimates, beliefs and assumptions will prove to be correct. 

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual 
results, performance or achievements to differ materially from the anticipated results, performance or achievements expressed or 
implied by such forward-looking statements. The risks and uncertainties that may affect forward-looking statements include, but 
are not limited to: (i) actual and potential risks and uncertainties relating to the ultimate geographic spread of COVID-19, the 
severity of the disease and the duration of the COVID-19 pandemic and issues relating to its resurgence, including potential 
material adverse effects on our business, operations and financial performance; (ii) actions that may be taken by governmental 
authorities to contain the COVID-19 pandemic or to treat its impact on our business; (iii) the actual and potential negative impacts 
of COVID-19 on the global economy and financial markets; and (iv) the actual and potential risk and uncertainties relating to 
the  implementation  of  our  COVID-19  Restructuring  Plan,  including  the  possibility  that  the  actual  cash  or  non-cash  cost  of 
restructuring might exceed the estimated amounts; (v) integration of acquisitions and related restructuring efforts, including the 
quantum of restructuring charges and the timing thereof; (vi) the potential for the incurrence of or assumption of debt in connection 
with acquisitions and the impact on the ratings or outlooks of rating agencies on our outstanding debt securities; (vii) the possibility 
that the Company may be unable to meet its future reporting requirements under the Exchange Act, and the rules promulgated 
thereunder, or applicable Canadian securities regulation; (viii) the risks associated with bringing new products and services to 
market; (ix) fluctuations in currency exchange rates (including as a result of the impact of Brexit and any policy changes resulting 
from trade and tariff disputes); (x) delays in the purchasing decisions of the Company’s customers; (xi) competition the Company 
faces in its industry and/or marketplace; (xii) the final determination of litigation, tax audits (including tax examinations in the 
United States, Canada or elsewhere) and other legal proceedings; (xii) potential exposure to greater than anticipated tax liabilities 
or expenses, including with respect to changes in Canadian, U.S. or international tax regimes; (xiv) the possibility of technical, 
logistical  or  planning  issues  in  connection  with  the  deployment  of  the  Company’s  products  or  services;  (xv)  the  continuous 
commitment of the Company’s customers; (xvi) demand for the Company’s products and services; (xvii) increase in exposure to 
international business risks (including as a result of the impact of Brexit and any policy changes resulting from the transition from 
the  North American  Free  Trade Agreement  to  the  United  States-Mexico-Canada Agreement)  as  we  continue  to  increase  our 
international operations; (xviii) inability to raise capital at all or on not unfavorable terms in the future; (xix) downward pressure 
on  our  share  price  and  dilutive  effect  of  future  sales  or  issuances  of  equity  securities  (including  in  connection  with  future 
acquisitions); and (xx) potential changes in ratings or outlooks of rating agencies on our outstanding debt securities. Other factors 
that may affect forward-looking statements include, but are not limited to: (i) the future performance, financial and otherwise, of 
the Company; (ii) the ability of the Company to bring new products and services to market and to increase sales; (iii) the strength 
of the Company’s product development pipeline; (iv) failure to secure and protect patents, trademarks and other proprietary rights; 
(v) infringement of third-party proprietary rights triggering indemnification obligations and resulting in significant expenses or 
restrictions on our ability to provide our products or services; (vi) failure to comply with privacy laws and regulations that are 
extensive, open to various interpretations and complex to implement including General Data Protection Regulation (GDPR) and 
Country by Country Reporting; (vii) the Company’s growth and other profitability prospects; (viii) the estimated size and growth 
prospects of the Information Management market; (ix) the Company’s competitive position in the Information Management market 
and its ability to take advantage of future opportunities in this market; (x) the benefits of the Company’s products and services to 

37

 
be realized by customers; (xi) the demand for the Company’s products and services and the extent of deployment of the Company’s 
products  and  services  in  the  Information  Management  marketplace;  (xii)  the  Company’s  financial  condition  and  capital 
requirements; (xiii) system or network failures or information security breaches in connection with the Company's offerings and 
information technology systems generally; and (xiv) failure to attract and retain key personnel to develop and effectively manage 
the Company's business.

Readers should carefully review Part I, Item 1A "Risk Factors" and other documents we file from time to time with the 

Securities and Exchange Commission (SEC) and other securities regulators. A number of factors may materially affect our 
business, financial condition, operating results and prospects. These factors include but are not limited to those set forth in 
Part I, Item 1A "Risk Factors" and elsewhere in this Annual Report on Form 10-K. Any one of these factors, and other factors 
that we are unaware of, or currently deem immaterial, may cause our actual results to differ materially from recent results or 
from our anticipated future results.  Readers are cautioned not to place undue reliance upon any such forward-looking 
statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, the Company 
disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new 
information, future events or otherwise.

The following MD&A is intended to help readers understand our results of operations and financial condition, and is

provided as a supplement to, and should be read in conjunction with, our Consolidated Financial Statements and
the accompanying Notes to our Consolidated Financial Statements under Part II, Item 8 of this Annual Report on Form 10-K.

All dollar and percentage comparisons made herein refer to the year ended June 30, 2020 (Fiscal 2020) compared 

with the year ended June 30, 2019 (Fiscal 2019), unless otherwise noted. Please refer to Part II, Item 7 of our Annual Report 
on Form 10-K for Fiscal 2019 for a comparative discussion of our Fiscal 2019 financial results as compared to Fiscal 2018.

Where we say “we”, “us”, “our”, “OpenText” or “the Company”, we mean Open Text Corporation or Open Text 

Corporation and its subsidiaries, as applicable.

EXECUTIVE OVERVIEW

OpenText is an Information Management company that provides software and services to maximize the strategic benefits 

of data and content for increased productivity, growth and competitive advantage. With a focus on Information Management 
technologies and services, we continue to innovate and provide customers with the capabilities they need to build resilient 
businesses and become tomorrow's disruptors. 

We provide our customers with choice and flexibility in their path to digital transformation with solutions that can be run 

on-premise, cloud, hybrid, or as a managed service. We also accelerate and simplify our customers’ path to information 
modernization with intelligent tools and services for moving off paper, automating classification, and building clean data lakes 
for artificial intelligence (AI), analytics and automation. 

We are fundamentally integrated into the parts of our customers' businesses that matter so they can securely manage the 

complexity of information flow end to end. Furthermore, with automation and AI, we connect, synthesize and deliver 
information where it is needed to drive new efficiencies, experiences and insights. We make information more valuable by 
connecting it to digital business processes, enriching it with capture and analytics, protecting and securing it throughout its 
entire lifecycle, and leveraging it to captivate customers. Our solutions also connect large digital supply chains in 
manufacturing, retail and financial services. 

Our solutions enable organizations and consumers to secure their information so that they can collaborate with 

confidence, stay ahead of the regulatory technology curve, identify threats on any endpoint or across their networks, leverage 
eDiscovery and digital forensics to defensibly investigate and collect evidence, and ensure business continuity in the event of a 
security incident.

Our initial public offering was on the NASDAQ in 1996 and we were subsequently listed on the Toronto Stock Exchange 

(TSX) in 1998. We are a multinational company and as of June 30, 2020, employed approximately 14,400 people worldwide.

Our ticker symbol on both the NASDAQ and the TSX is "OTEX".

Fiscal 2020 Summary:

During Fiscal 2020 we saw the following activity:

•  Total revenue was $3,109.7 million, up 8.4% compared to the prior fiscal year; up 9.7% after factoring in the impact 

of $37.1 million of foreign exchange rate changes. 

38

 
 
 
 
•  Total annual recurring revenue, which we define as the sum of cloud services and subscriptions revenue and 
customer support revenue, was $2,433.3 million, up 12.9% compared to the prior fiscal year; up 14.1% after 
factoring in the impact of $26.3 million of foreign exchange rate changes.

•  Cloud services and subscriptions revenue was $1,157.7 million, up 27.5% compared to the prior fiscal year; up 

28.4% after factoring in the impact of $8.1 million of foreign exchange rate changes.

•  License revenue was $402.9 million, down 5.9% compared to the prior fiscal year; down 4.5% after factoring in the 

impact of $5.9 million of foreign exchange rate changes.

•  GAAP-based EPS, diluted, was $0.86 compared to $1.06 in the prior fiscal year.
•  Non-GAAP-based EPS, diluted, was $2.89 compared to $2.76 in the prior fiscal year.
•  GAAP-based gross margin was 67.7% compared to 67.6% in the prior fiscal year.
•  Non-GAAP-based gross margin was 74.5% compared to 74.1% in the prior fiscal year.
•  GAAP-based net income attributable to OpenText was $234.2 million compared to $285.5 million in the prior fiscal 

year. 

•  Non-GAAP-based net income attributable to OpenText was $784.5 million compared to $744.7 million in the prior 

fiscal year.

•  Adjusted EBITDA was $1,148.1 million compared to $1,100.3 million in the prior fiscal year.
•  Operating cash flow was $954.5 million for the year ended June 30, 2020, up 8.9% from the prior fiscal year.
•  Cash and cash equivalents were $1,692.9 million as of June 30, 2020, compared to $941.0 million as of June 30, 
2019. As of June 30, 2020, our cash and cash equivalents and the current portion of our long-term debt include a 
$600 million draw down on the Revolver, defined below, in order to increase our cash position and preserve financial 
flexibility in light of current uncertainty in the global markets resulting from the COVID-19 pandemic.
Issued $900 million in aggregate principal amount of 3.875% Senior Notes due 2028 and $900 million in aggregate 
principal amount of 4.125% Senior Notes due 2030.

• 

See "Use of Non-GAAP Financial Measures" below for definitions and reconciliations of GAAP-based measures to Non-

GAAP-based measures.

Acquisitions

Our competitive position in the marketplace requires us to maintain an evolving array of technologies, products, services 

and capabilities. As a result of the continually evolving marketplace in which we operate, we regularly evaluate acquisition 
opportunities within our market and at any time may be in various stages of discussions with respect to such opportunities. 

Acquisition of XMedius

On March 9, 2020, we acquired all the equity interest in XMedius for $73.3 million in an all cash transaction. XMedius is 

a provider of secure information exchange and unified communication solutions. We believe the acquisition complements our 
Customer Experience Management (CEM) and Business Network (BN) platforms. The results of operations of XMedius have 
been consolidated with those of OpenText beginning March 9, 2020.

Acquisition of Carbonite

On December 24, 2019, we acquired all the equity interest in Carbonite, a leading provider of cloud-based subscription 
backup, disaster recovery and endpoint security to SMBs, consumers, and a wide variety of partners. Total consideration for 
Carbonite was $1.4 billion, paid in cash (inclusive of cash acquired). We believe the acquisition increases our position in the 
data protection and endpoint security space, further strengthens our cloud capabilities and opens a new route to connect with 
customers through Carbonite's marquee SMB and consumer channels and products. The results of operations of Carbonite have 
been consolidated with those of OpenText beginning December 24, 2019.

Acquisition of Dynamic Solutions Group Inc. (The Fax Guys)

On December 2, 2019, we acquired certain assets and certain liabilities of The Fax Guys, for $5.1 million, of which $1.0 
million is currently held back and unpaid in accordance with the terms of the purchase agreement. The results of operations of 
The Fax Guys have been consolidated with those of OpenText beginning December 2, 2019.

We believe our acquisitions support our long-term strategic direction, strengthen our competitive position, expand our 
customer base, provide greater scale to accelerate innovation, grow our earnings and provide superior shareholder value. We 
expect to continue to strategically acquire companies, products, services and technologies to augment our existing business. 
Our acquisitions, particularly significant ones, can affect the period-to-period comparability of our results. See note 19 
"Acquisitions" to our Consolidated Financial Statements for more details. 

39

 
Outlook for Fiscal 2021

As an organization, we are committed to Total Growth, meaning we strive towards delivering value through organic 
initiatives, innovations and acquisitions, as well as financial performance. With an emphasis on increasing recurring revenues 
and expanding our margins, we believe our Total Growth strategy will ultimately drive overall cash flow generation, thus 
helping to fuel our disciplined capital allocation approach and further our ability to deepen our account coverage and identify 
and execute strategic acquisitions. With strategic acquisitions, we are better positioned to expand our product portfolio and 
improve our ability to innovate and grow organically, which helps us to meet our long-term growth targets. We believe this 
“Total Growth” strategy is a durable model that will create shareholder value over both the near and long-term.

We are committed to continuous innovation. Our investments in research and development (R&D) push product 
innovation, increasing the value of our offerings to our installed customer base, which includes Global 10,000 companies 
(G10K), SMBs and consumers. The G10K are the world's largest companies, typically those with greater than two billion in 
revenues, as well as the world's largest governments and organizations. More valuable products, coupled with our established 
global partner program, lead to greater distribution and cross-selling opportunities which further help us to achieve organic 
growth. Over the last three fiscal years, we have invested a cumulative total of $1.0 billion in R&D or 11.5% of cumulative 
revenue for that three year period. We typically target to spend approximately 11% to 13% of revenues for R&D each fiscal 
year.

The cloud has become a business imperative. What used to be discussed as a potential option for managing budgets, is 
now a strategic direction that drives competitive positioning, product innovation, business agility, and cost management. We are 
committed to continue our investment in the OpenText Cloud, which is a purpose-built cloud environment for solutions 
spanning Information Management, Compliance, Cyber Resilience and B2B Integration. Supported by a global, scalable, and 
secure infrastructure, the OpenText Cloud includes a foundational platform of technology services, and packaged business 
applications for industry and business processes. The OpenText Cloud enables organizations to protect and manage information 
in public, private or hybrid deployments.

In March 2020, COVID-19 was characterized as a pandemic by the World Health Organization. The spread of COVID-19 

has significantly impacted the global economy and has adversely impacted and is expected to further adversely impact our 
operational and financial performance. The extent of the adverse impact of the pandemic on the global economy and markets 
will continue to depend, in part, on the length and severity of the measures taken to limit the spread of the virus and, in part, on 
the size and effectiveness of the compensating measures taken by governments and on actual and potential resurgences. We are 
closely monitoring the potential effects and impact on our operations, businesses and financial performance, including liquidity 
and capital usage, though the extent is difficult to fully predict at this time due to the rapid evolution of this uncertain situation. 

We are conducting business with substantial modifications to employee travel and work locations and also virtualization 

or cancellations of all sales and marketing events, which we expect to remain in place throughout Fiscal 2021, along with 
substantially modified interactions with customers and suppliers, among other modifications. In March 2020, we also drew 
down $600 million from the Revolver, defined below, as a preemptive measure in order to increase our cash position and 
preserve financial flexibility in light of current uncertainty in the global markets resulting from the COVID-19 pandemic. We 
will continue to actively monitor the impact of the COVID-19 pandemic on all aspects of our business and geographies, 
including customer purchasing decisions, and may take further actions that alter our business operations as may be required by 
governments, or that we determine are in the best interest of our employees, customers, partners, suppliers, and shareholders. It 
is uncertain and difficult to predict what the potential effects any such alterations or modifications may have on our business 
including the effects on our customers and prospects, or our financial results and our ability to successfully execute our 
business strategies and initiatives. As a precaution, we have temporarily and significantly reduced all hiring and discretionary 
spending, while taking note of some savings to be achieved through travel restrictions and the cancellation of certain events.

In addition, in order to further mitigate the operational impacts of COVID-19, our Compensation Committee and Board 

approved the following measures effective for the period May 15, 2020 through June 30, 2021, subject to review and 
modification as the situation warrants. Please also see "Special Fiscal 2020 Performance Bonus" in Part III, Item 11, elsewhere 
in this Annual Report on Form 10-K.

• 

• 

• 

15% base salary reduction and forbearance of any annual variable cash compensation effective May 15, 2020 for the 
remainder of Fiscal 2020 and for all of Fiscal 2021, totaling an approximate 60% reduction in targeted cash 
compensation, for our CEO & CTO;

15% base salary reduction and 15% reduction in target annual variable cash compensation for our other Named 
Executive Officers and members of the executive leadership team (ELT);

10% base salary reduction and 10% reduction in target annual variable cash compensation, as applicable, for Vice-
President- director-, and manager-level employees;

40

 
• 

• 

• 

5% base salary reduction for all other employees subject to exception for certain of our employees, such as our 
employees in Asia who are earning less than the equivalent of $20,000 per year;

15% reduction in cash retainer compensation fees payable to the Board of Directors; and

Suspension of employer paid contributions to retirement benefits in the United States and Canada for the remainder of 
Fiscal 2020 and Fiscal 2021.

These cost reduction measures are in addition to other previously disclosed facilities and workforce related actions as part 

of our COVID-19 Restructuring Plan. Please see note 18 "Special Charges" to the Consolidated Financial Statements included 
in this Annual Report on Form 10-K for more information.

The ongoing and ultimate impact of the COVID-19 pandemic on our operations and financial performance depends on 

many factors that are not within our control. For more information, please see Part I, Item 1A "Risk Factors" included 
elsewhere within this Annual Report on Form 10-K.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The preparation of financial statements in conformity with U.S. GAAP requires us to make estimates, judgments and 

assumptions that affect the amounts reported in the Consolidated Financial Statements. These estimates, judgments and 
assumptions are evaluated on an ongoing basis. We base our estimates on historical experience and on various other 
assumptions that we believe are reasonable at that time. Actual results may differ materially from those estimates. Note 2 
"Accounting Policies and Recent Accounting Pronouncements" to the Consolidated Financial Statements contains a summary 
of the policies that involve assumptions, judgments and estimates and have the greatest impact on our Consolidated Financial 
Statements. The policies listed below are areas that may contain key components of our results of operations and are based on 
complex rules requiring us to make judgments and estimates and consequently, we consider these to be our critical accounting 
policies. Some of these accounting policies involve complex situations and require a higher degree of judgment, either in the 
application and interpretation of existing accounting literature or in the development of estimates that affect our financial 
statements. The critical accounting policies which we believe are the most important to aid in fully understanding and 
evaluating our reported financial results include the following:

(i) 
(ii) 
(iii) 
(iv) 

Revenue recognition, 
Goodwill, 
Acquired intangibles, and
Income taxes.

For a full discussion of all our accounting policies, please see note 2 "Accounting Policies and Recent Accounting 

Pronouncements" to the Consolidated Financial Statements included in this Annual Report on Form 10-K.

We will continue to monitor the potential impact of COVID-19 on our financial statements and related disclosures, 
including the need for additional estimates going forward, which could include costs related to items such as special charges, 
restructurings, asset impairments and other non-recurring costs. As of June 30, 2020, we have recorded certain estimates 
resulting from the pandemic, particularly with respect to the COVID-19 Restructuring Plan and allowance for doubtful 
accounts, based on management's estimates and assumptions utilizing the most currently available information in our 
Consolidated Financial Statements. Such estimates may be subject to change particularly given the unprecedented nature of the 
COVID-19 pandemic. Please also see "Risk Factors" included within Part I, Item 1A of this Annual Report on Form 10-K.

Revenue recognition

In accordance with Accounting Standards Codification (ASC) Topic 606 "Revenue from Contracts with 

Customers" (Topic 606), we account for a customer contract when we obtain written approval, the contract is committed, the 
rights of the parties, including the payment terms, are identified, the contract has commercial substance and consideration is 
probable of collection. Revenue is recognized when, or as, control of a promised product or service is transferred to our 
customers in an amount that reflects the consideration we expect to be entitled to in exchange for our products and services (at 
its transaction price). Estimates of variable consideration and the determination of whether to include estimated amounts in the 
transaction price are based on readily available information, which may include historical, current and forecasted information, 
taking into consideration the type of customer, the type of transaction and specific facts and circumstances of each 
arrangement. We report revenue net of any revenue-based taxes assessed by governmental authorities that are imposed on and 
concurrent with specific revenue producing transactions.

We have four revenue streams: license, cloud services and subscriptions, customer support, and professional service and 

other. 

41

 
License revenue

  Our license revenue can be broadly categorized as perpetual licenses, term licenses and subscription licenses, all of 
which are deployed on the customer’s premise (on-premise). 

Perpetual licenses: We sell perpetual licenses which provide customers the right to use software for an indefinite period 
of time in exchange for a one-time license fee, which is generally paid at contract inception. Our perpetual licenses 
provide a right to use intellectual property (IP) that is functional in nature and have significant stand-alone functionality. 
Accordingly, for perpetual licenses of functional IP, revenue is recognized at the point-in-time when control has been 
transferred to the customer, which normally occurs once software activation keys have been made available for download.

Term licenses and Subscription licenses: We sell both term and subscription licenses which provide customers the right 
to use software for a specified period in exchange for a fee, which may be paid at contract inception or paid in 
installments over the period of the contract. Like perpetual licenses, both our term licenses and subscription licenses are 
functional IP that have significant stand-alone functionality. Accordingly, for both term and subscription licenses, revenue 
is recognized at the point-in-time when the customer is able to use and benefit from the software, which is normally once 
software activation keys have been made available for download at the commencement of the term.

Cloud services and subscriptions revenue

  Cloud services and subscriptions revenue are from hosting arrangements where, in connection with the licensing of 
software, the end user does not take possession of the software, as well as from end-to-end fully outsourced business-to-
business (B2B) integration solutions to our customers (collectively referred to as cloud arrangements). The software 
application resides on our hardware or that of a third party, and the customer accesses and uses the software on an as-
needed basis. Our cloud arrangements can be broadly categorized as "platform as a service" (PaaS), "software as a 
service" (SaaS), cloud subscriptions and managed services.

PaaS/ SaaS/ Cloud Subscriptions (collectively referred to here as cloud-based solutions): We offer cloud-based 
solutions that provide customers the right to access our software through the internet. Our cloud-based solutions represent 
a series of distinct services that are substantially the same and have the same pattern of transfer to the customer. These 
services are made available to the customer continuously throughout the contractual period. However, the extent to which 
the customer uses the services may vary at the customer’s discretion. The payment for cloud-based solutions may be 
received either at inception of the arrangement, or over the term of the arrangement.

  These cloud-based solutions are considered to have a single performance obligation where the customer 
simultaneously receives and consumes the benefit, and as such we recognize revenue for these cloud-based solutions 
ratably over the term of the contractual agreement. For example, revenue related to cloud-based solutions that are 
provided on a usage basis, such as the number of users, is recognized based on a customer’s utilization of the services in a 
given period.

  Additionally, a software license is present in a cloud-based solutions arrangement if all of the following criteria are 
met: 

(i) The customer has the contractual right to take possession of the software at any time without significant penalty; and

(ii) It is feasible for the customer to host the software independent of us. 

In these cases where a software license is present in a cloud-based solutions arrangement it is assessed to determine if 
it is distinct from the cloud-based solutions arrangement. The revenue allocated to the distinct software license would be 
recognized at the point in time the software license is transferred to the customer, whereas the revenue allocated to the 
hosting performance obligation would be recognized ratably on a monthly basis over the contractual term unless evidence 
suggests that revenue is earned, or obligations are fulfilled in a different pattern over the contractual term of the 
arrangement.

Managed services: We provide comprehensive B2B process outsourcing services for all day-to-day operations of a 
customers’ B2B integration program. Customers using these managed services are not permitted to take possession of our 
software and the contract is for a defined period, where customers pay a monthly or quarterly fee. Our performance 
obligation is satisfied as we provide services of operating and managing a customer's electronic data interchange (EDI) 
environment. Revenue relating to these services is recognized using an output method based on the expected level of 
service we will provide over the term of the contract. 

In connection with cloud subscription and managed service contracts, we often agree to perform a variety of services 

before the customer goes live, such as, converting and migrating customer data, building interfaces and providing 

42

 
 
 
training. These services are considered an outsourced suite of professional services which can involve certain project-
based activities. These services can be provided at the initiation of a contract, during the implementation or on an ongoing 
basis as part of the customer life cycle. These services can be charged separately on a fixed fee, a time and materials 
basis, or the costs associated may be recovered as part of the ongoing cloud subscription or managed services fee. These 
outsourced professional services are considered distinct from the ongoing hosting services and represent a separate 
performance obligation within our cloud subscription or managed services arrangements. The obligation to provide 
outsourced professional services is satisfied over time, with the customer simultaneously receiving and consuming the 
benefits as we satisfy our performance obligations. For outsourced professional services, we recognize revenue by 
measuring progress toward the satisfaction of our performance obligation. Progress for services that are contracted for a 
fixed price is generally measured based on hours incurred as a portion of total estimated hours. As a practical expedient, 
when we invoice a customer at an amount that corresponds directly with the value to the customer of our performance to 
date, we recognize revenue at that amount.

Customer support revenue

  Customer support revenue is associated with perpetual, term license and on-premise subscription arrangements. As 
customer support is not critical to the customers' ability to derive benefit from their right to use our software, customer 
support is considered a distinct performance obligation when sold together in a bundled arrangement along with the 
software.

   Customer support consists primarily of technical support and the provision of unspecified updates and upgrades on a 
when-and-if-available basis. Customer support for perpetual licenses is renewable, generally on an annual basis, at the 
option of the customer. Customer support for term and subscription licenses is renewable concurrently with such licenses 
for the same duration of time. Payments for customer support are generally made at the inception of the contract term or 
in installments over the term of the maintenance period. Our customer support team is ready to provide these maintenance 
services, as needed, to the customer during the contract term. As the elements of customer support are delivered 
concurrently and have the same pattern of transfer, customer support is accounted for as a single performance obligation. 
The customer benefits evenly throughout the contract period from the guarantee that the customer support resources and 
personnel will be available to them, and that any unspecified upgrades or unspecified future products developed by us 
will be made available. Revenue for customer support is recognized ratably over the contract period based on the start and 
end dates of the maintenance term, in line with how we believe services are provided.

Professional service and other revenue

  Our professional services, when offered along with software licenses, consist primarily of technical and training 
services. Technical services may include installation, customization, implementation or consulting services. Training 
services may include access to online modules or the delivery of a training package customized to the customer’s needs. 
At the customer’s discretion, we may offer one, all, or a mix of these services. Payment for professional services is 
generally a fixed fee or a fee based on time and materials. Professional services can be arranged in the same contract as 
the software license or in a separate contract. 

  As our professional services do not significantly change the functionality of the license and our customers can benefit 
from our professional services on their own or together with other readily available resources, we consider professional 
services distinct within the context of the contract.

  Professional service revenue is recognized over time as long as: (i) the customer simultaneously receives and 
consumes the benefits as we perform them, (ii) our performance creates or enhances an asset the customer controls as we 
perform, and (iii) our performance does not create an asset with an alternative use and we have the enforceable right to 
payment.

If all the above criteria are met, we use an input-based measure of progress for recognizing professional service 
revenue. For example, we may consider total labor hours incurred compared to total expected labor hours. As a practical 
expedient, when we invoice a customer at an amount that corresponds directly with the value to the customer of our 
performance to date, we will recognize revenue at that amount. 

43

 
 
Material rights

  To the extent that we grant our customer an option to acquire additional products or services in one of our 
arrangements, we will account for the option as a distinct performance obligation in the contract only if the option 
provides a material right to the customer that the customer would not receive without entering into the contract. For 
example, if we give the customer an option to acquire additional goods or services in the future at a price that is 
significantly lower than the current price, this would be a material right as it allows the customer to, in effect, pay in 
advance for the option to purchase future products or services. If a material right exists in one of our contracts, then 
revenue allocated to the option is deferred and we would recognize that deferred revenue only when those future products 
or services are transferred or when the option expires.

  Based on history, our contracts do not typically contain material rights and when they do, the material right is not 
significant to our Consolidated Financial Statements.

Arrangements with multiple performance obligations

  Our contracts generally contain more than one of the products and services listed above. Determining whether goods 
and services are considered distinct performance obligations that should be accounted for separately or as a single 
performance obligation may require judgment, specifically when assessing whether both of the following two criteria are 
met:

• 

the customer can benefit from the product or service either on its own or together with other resources that are 
readily available to the customer; and

•  our promise to transfer the product or service to the customer is separately identifiable from other promises in 

the contract.

If these criteria are not met, we determine an appropriate measure of progress based on the nature of our overall 

promise for the single performance obligation. 

If these criteria are met, each product or service is separately accounted for as a distinct performance obligation and 
the total transaction price is allocated to each performance obligation on a relative standalone selling price (SSP) basis. 

Standalone selling price

  The SSP reflects the price we would charge for a specific product or service if it were sold separately in similar 
circumstances and to similar customers. In most cases we are able to establish the SSP based on observable data. We 
typically establish a narrow SSP range for our products and services and assess this range on a periodic basis or when 
material changes in facts and circumstances warrant a review.

If the SSP is not directly observable, then we estimate the amount using either the expected cost plus a margin or 
residual approach. Estimating SSP requires judgment that could impact the amount and timing of revenue recognized. 
SSP is a formal process whereby management considers multiple factors including, but not limited to, geographic or 
region specific factors, competitive positioning, internal costs, profit objectives, and pricing practices.

Transaction Price Allocation

In bundled arrangements, where we have more than one distinct performance obligation, we must allocate the 

transaction price to each performance obligation based on its relative SSP. However, in certain bundled arrangements, the 
SSP may not always be directly observable. For instance, in bundled arrangements with license and customer support, we 
allocate the transaction price between the license and customer support performance obligations using the residual 
approach because we have determined that the SSP for licenses in these arrangements are highly variable. We use the 
residual approach only for our license arrangements. When the SSP is observable but contractual pricing does not fall 
within our established SSP range, then an adjustment is required and we will allocate the transaction price between 
license and customer support at a constant ratio reflecting the mid-point of the established SSP range.

  When two or more contracts are entered into at or near the same time with the same customer, we evaluate the facts 
and circumstances associated with the negotiation of those contracts. Where the contracts are negotiated as a package, we 
will account for them as a single arrangement and allocate the consideration for the combined contracts among the 
performance obligations accordingly.

  We believe there are significant assumptions, judgments and estimates involved in the accounting for revenue 
recognition as discussed above and these assumptions, judgment and estimates could impact the timing of when revenue 
is recognized and could have a material impact on our Consolidated Financial Statements.

44

 
 
 
 
 
Goodwill 

Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and 

intangible assets acquired. The carrying amount of goodwill is periodically reviewed for impairment (at a minimum annually) 
and whenever events or changes in circumstances indicate that the carrying value of this asset may not be recoverable.

Our operations are analyzed by management and our chief operating decision maker (CODM) as being part of a single 

industry segment: the design, development, marketing and sales of Information Management software and solutions. Therefore, 
our goodwill impairment assessment is based on the allocation of goodwill to a single reporting unit.

We perform a qualitative assessment to test our reporting unit's goodwill for impairment. Based on our qualitative 

assessment, if we determine that the fair value of our reporting unit is more likely than not (i.e. a likelihood of more than 50 
percent) to be less than its carrying amount, the quantitative assessment of the impairment test is performed. In the quantitative 
assessment, we compare the fair value of our reporting unit to its carrying value. If the fair value of the reporting unit exceeds 
its carrying value, goodwill is not considered impaired and we are not required to perform further testing. If the carrying value 
of the net assets of our reporting unit exceeds its fair value, then an impairment loss equal to the difference, but not exceeding 
the total carrying value of goodwill allocated to the reporting unit, would be recorded.

Our annual impairment analysis of goodwill was performed as of April 1, 2020. Our qualitative assessment indicated 
that there were no indications of impairment and therefore there was no impairment of goodwill required to be recorded for 
Fiscal 2020 (no impairments were recorded for Fiscal 2019 and Fiscal 2018).

Acquired intangibles 

In accordance with business combinations accounting, we allocate the purchase price of acquired companies to the 

tangible and intangible assets acquired and the liabilities assumed based on their estimated fair values. Such valuations may 
require management to make significant estimates and assumptions, especially with respect to intangible assets. Acquired 
intangible assets typically consist of acquired technology and customer relationships.

In valuing our acquired intangible assets, we may make assumptions and estimates based in part on information obtained 

from the management of the acquired company, which may make our assumptions and estimates inherently uncertain. 
Examples of critical estimates we may make in valuing certain of the intangible assets that we acquire include, but are not 
limited to:

• 
• 
• 
• 

future expected cash flows of our individual revenue streams;
historical and expected customer attrition rates and anticipated growth in revenue from acquired customers;
the expected use of the acquired assets; and
discount rates.

As a result of the judgments that need to be made, we obtain the assistance of independent valuation firms. We complete 
these assessments as soon as practical after the closing dates. Any excess of the purchase price over the estimated fair values of 
the identifiable net assets acquired is recorded as goodwill.

Although we believe the assumptions and estimates of fair value we have made in the past have been reasonable and 
appropriate, they are based in part on historical experience and information obtained from the management of the acquired 
companies and are inherently uncertain and subject to refinement. Unanticipated events and circumstances may occur that may 
affect the accuracy or validity of such assumptions, estimates or actual results. As a result, during the measurement period, 
which may be up to one year from the acquisition date, we record adjustments to the assets acquired and liabilities assumed 
with the corresponding offset to goodwill, if the changes are related to conditions that existed at the time of the acquisition. 
Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, 
whichever comes first, any subsequent adjustments, based on events that occurred subsequent to the acquisition date, are 
recorded in our Consolidated Statements of Income.

Income taxes 

We account for income taxes in accordance with ASC Topic 740, “Income Taxes” (Topic 740). 

We account for our uncertain tax provisions by using a two-step approach. The first step is to evaluate the tax position for 

recognition by determining if the weight of the available evidence indicates it is more likely than not, based solely on the 
technical merits, that the position will be sustained on audit, including the resolution of related appeals or litigation processes, 
if any. The second step is to measure the appropriate amount of the benefit to recognize. The amount of benefit to recognize is 
measured as the maximum amount which is more likely than not to be realized. The tax position is derecognized when it is no 
longer more likely than not that the position will be sustained on audit. On subsequent recognition and measurement the 

45

 
 
 
 
 
 
 
 
 
maximum amount which is more likely than not to be recognized at each reporting date will represent the Company's best 
estimate, given the information available at the reporting date, although the outcome of the tax position is not absolute or final. 
We recognize both accrued interest and penalties related to liabilities for income taxes within the "Provision for (recovery of) 
income taxes" line of our Consolidated Statements of Income. 

Deferred tax assets and liabilities arise from temporary differences between the tax bases of assets and liabilities and their 

reported amounts in the Consolidated Financial Statements that will result in taxable or deductible amounts in future years. 
These temporary differences are measured using enacted tax rates. A valuation allowance is recorded to reduce deferred tax 
assets to the extent that we consider it is more likely than not that a deferred tax asset will not be realized. In determining the 
valuation allowance, we consider factors such as the reversal of deferred income tax liabilities, projected taxable income, and 
the character of income tax assets and tax planning strategies. A change to these factors could impact the estimated valuation 
allowance and income tax expense.

The Company’s tax positions are subject to audit by local taxing authorities across multiple global subsidiaries and the 

resolution of such audits may span multiple years. Since tax law is complex and often subject to varied interpretations, it is 
uncertain whether some of the Company’s tax positions will be sustained upon audit. Our assumptions, judgments and 
estimates relative to the current provision for income taxes considers current tax laws, our interpretations of current tax laws 
and possible outcomes of current and future audits conducted by domestic and foreign tax authorities. While we believe the 
assumptions and estimates that we have made are reasonable, such assumptions and estimates could have a material impact to 
our Consolidated Financial Statements upon ultimate resolution of the tax positions. 

For additional details, please see note 15 "Income Taxes" to the Consolidated Financial Statements included in this 

Annual Report on Form 10-K.

46

 
RESULTS OF OPERATIONS

The following tables provide a detailed analysis of our results of operations and financial condition. For each of the 
periods indicated below, we present our revenues by product type, revenues by major geography, cost of revenues by product 
type, total gross margin, total operating margin, gross margin by product type, and their corresponding percentage of total 
revenue. 

In addition, we provide Non-GAAP measures for the periods discussed in order to provide additional information to 

investors that we believe will be useful as this presentation is in line with how our management assesses our Company's 
performance. See "Use of Non-GAAP Financial Measures" below for a reconciliation of GAAP-based measures to Non-
GAAP-based measures.

Summary of Results of Operations

(In thousands)

Total Revenues by Product Type:

License
Cloud services and subscriptions
Customer support

Professional service and other
Total revenues
Total Cost of Revenues
Total GAAP-based Gross Profit

Year Ended June 30,

$

$

2020

402,851
1,157,686
1,275,586

273,613
3,109,736

1,003,775

2,105,961

Change 
increase 
(decrease)

$

(25,241)
249,874
27,671

(11,323)
240,981

73,072

167,909

$

2019

428,092
907,812
1,247,915

284,936
2,868,755

930,703

1,938,052

Change
increase
(decrease)

$

(9,420)
78,844
15,411

(31,321)
53,514

(20,296)

73,810

2018

437,512
828,968
1,232,504

316,257
2,815,241

950,999

1,864,242

Total GAAP-based Gross Margin %

Total GAAP-based Operating Expenses
Total GAAP-based Income from Operations

67.7%

67.6%

66.2%

1,602,432

231,390

1,371,042

$

503,529

$

(63,481)

$

567,010

$

13,493

60,317

1,357,549

$

506,693

% Revenues by Product Type:

License

Cloud services and subscriptions

Customer support
Professional service and other

13.0%

37.2%

41.0%
8.8%

14.9%

31.7%

43.5%
9.9%

15.6%

29.4%

43.8%
11.2%

Total Cost of Revenues by Product Type:
License
Cloud services and subscriptions
Customer support
Professional service and other
Amortization of acquired technology-based intangible
assets

$

$

11,321
449,940
123,894
212,903

205,717

Total cost of revenues

$

1,003,775

$

(3,026)
65,947
(449)
(11,732)

22,332

73,072

$

$

14,347
383,993
124,343
224,635

183,385

$

654
19,833
(9,546)
(28,754)

(2,483)

$

930,703

$

(20,296)

$

13,693
364,160
133,889
253,389

185,868

950,999

% GAAP-based Gross Margin by Product Type:

License

Cloud services and subscriptions

Customer support
Professional service and other

Total Revenues by Geography:(1)
Americas (2)
EMEA (3)
Asia Pacific (4)

Total revenues

% Revenues by Geography:
Americas (2)
EMEA (3)
Asia Pacific (4)

97.2%

61.1%

90.3%
22.2%

96.6%

57.7%

90.0%
21.2%

96.9%

56.1%

89.1%
19.9%

$

1,903,650

$

220,368

$

1,683,282

$

63,648

$

1,619,634

942,281

263,805

21,859

(1,246)

920,422

265,051

2,655

(12,789)

917,767

277,840

$

3,109,736

$

240,981

$

2,868,755

$

53,514

$

2,815,241

61.2%

30.3%

8.5%

47

58.7%

32.1%

9.2%

57.5%

32.6%

9.9%

 
(In thousands)

Other Metrics:

GAAP-based gross margin

GAAP-based EPS, diluted

Net income, attributable to OpenText
Non-GAAP-based gross margin (5)
Non-GAAP-based EPS, diluted (5)
Adjusted EBITDA (5)

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

2018

67.7%

0.86

234,225

74.5%

2.89

1,148,080

$

$

$

$

67.6%

1.06

285,501

74.1%

2.76

1,100,291

$

$

$

$

66.2%

0.91

242,224

73.0%

2.56

1,020,351

$

$

$

$

(1)

(2)

(3)

(4)

(5)

Total revenues by geography are determined based on the location of our end customer.

Americas consists of countries in North, Central and South America.

EMEA primarily consists of countries in Europe, the Middle East and Africa.

Asia Pacific primarily consists of Japan, Australia, China, Korea, Philippines, Singapore and New Zealand.

See "Use of Non-GAAP Financial Measures" (discussed later in this MD&A) for definitions and reconciliations of GAAP-based measures to Non-
GAAP-based measures.

Revenues, Cost of Revenues and Gross Margin by Product Type

1)  License:

Our license revenue can be broadly categorized as perpetual licenses, term licenses and subscription licenses. Our license 

revenues are impacted by the strength of general economic and industry conditions, the competitive strength of our software 
products, and our acquisitions. Cost of license revenues consists primarily of royalties payable to third parties.

(In thousands)

License Revenues:

Americas

EMEA

Asia Pacific

Total License Revenues

Cost of License Revenues

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

2018

$

199,646

$

(16,225)

$

215,871

$

8,216

$

207,655

155,207

47,998

402,851

11,321

(8,415)

(601)

(25,241)

(3,026)

163,622

48,599

428,092

14,347

(7,009)

(10,627)

(9,420)

654

170,631

59,226

437,512

13,693

GAAP-based License Gross Profit

$

391,530

$

(22,215)

$

413,745

$

(10,074)

$

423,819

GAAP-based License Gross Margin %

% License Revenues by Geography: 

Americas

EMEA

Asia Pacific

97.2%

49.6%

38.5%

11.9%

96.6%

50.4%

38.2%

11.4%

96.9%

47.5%

39.0%

13.5%

License revenues decreased by $25.2 million or 5.9% during the year ended June 30, 2020 as compared to the prior fiscal 

year; down 4.5% after factoring in the impact of $5.9 million of foreign exchange rate changes. Geographically, the overall 
change was attributable to a decrease in Americas of $16.2 million, a decrease in EMEA of $8.4 million, and a decrease in Asia 
Pacific of $0.6 million.

During Fiscal 2020, we closed 120 license deals greater than $0.5 million, of which 48 deals were greater than $1.0 
million, contributing $137.8 million of license revenues. This was compared to 153 license deals greater than $0.5 million 
during Fiscal 2019, of which 49 deals were greater than $1.0 million, contributing $171.6 million of license revenues.

Cost of license revenues decreased by $3.0 million during the year ended June 30, 2020 as compared to the prior fiscal 

year, primarily as a result of lower third party technology costs. Overall, the gross margin percentage on license revenues 
remained stable at approximately 97%.

48

 
2)  Cloud Services and Subscriptions:

Cloud services and subscriptions revenues are from hosting arrangements where in connection with the licensing of 

software, the end user does not take possession of the software, as well as from end-to-end fully outsourced B2B integration 
solutions to our customers (collectively referred to as cloud arrangements). The software application resides on our hardware or 
that of a third party, and the customer accesses and uses the software on an as-needed basis via an identified line. Our cloud 
arrangements can be broadly categorized as PaaS, SaaS, cloud subscriptions and managed services.

Cost of Cloud services and subscriptions revenues is comprised primarily of third party network usage fees, maintenance 

of in-house data hardware centers, technical support personnel-related costs, and some third party royalty costs.

(In thousands)

Cloud Services and Subscriptions:

Americas

EMEA

Asia Pacific

Total Cloud Services and Subscriptions Revenues

Cost of Cloud Services and Subscriptions Revenues

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

$

839,443

$

222,667

$

616,776

$

232,856

85,387

1,157,686

449,940

26,629

578

249,874

65,947

206,227

84,809

907,812

383,993

61,553

14,707

2,584

78,844

19,833

59,011

GAAP-based Cloud Services and Subscriptions Gross Profit

$

707,746

$

183,927

$

523,819

$

GAAP-based Cloud Services and Subscriptions Gross Margin %

61.1%

% Cloud Services and Subscriptions Revenues by Geography:

Americas

EMEA

Asia Pacific

72.5%

20.1%

7.4%

57.7%

67.9%

22.7%

9.4%

2018

$

555,223

191,520

82,225

828,968

364,160

$

464,808

56.1%

67.0%

23.1%

9.9%

Cloud services and subscriptions revenues increased by $249.9 million or 27.5% during the year ended June 30, 2020 as 

compared to the prior fiscal year; up 28.4% after factoring in the impact of $8.1 million of foreign exchange rate changes. 
Geographically, the overall change was attributable to an increase in Americas of $222.7 million, an increase in EMEA of $26.6 
million and an increase in Asia Pacific of $0.6 million.

There were 44 Cloud services deals greater than $1.0 million that closed during Fiscal 2020, compared to 46 deals during 

Fiscal 2019.

Cost of Cloud services and subscriptions revenues increased by $65.9 million during the year ended June 30, 2020 as 

compared to the prior fiscal year. This was due to an increase in labour-related costs of $54.2 million, primarily due to 
increased headcount from recent acquisitions, an increase in third party network usage fees of $9.9 million and an increase in 
other miscellaneous costs of $1.8 million.

Overall, the gross margin percentage on Cloud services and subscriptions revenues increased to 61% from 58%.

3)  Customer Support:

Customer support revenues consist of revenues from our customer support and maintenance agreements. These 
agreements allow our customers to receive technical support, enhancements and upgrades to new versions of our software 
products when available. Customer support revenues are generated from support and maintenance relating to current year sales 
of software products and from the renewal of existing maintenance agreements for software licenses sold in prior periods. 
Therefore, changes in Customer support revenues do not always correlate directly to the changes in license revenues from 
period to period. The terms of support and maintenance agreements are typically twelve months, and are renewable, generally 
on an annual basis, at the option of the customer. Our management reviews our Customer support renewal rates on a quarterly 
basis, and we use these rates as a method of monitoring our customer service performance. For the year ended June 30, 2020, 
our Customer support renewal rate was approximately 94%, compared with the Customer support renewal rate of 
approximately 91% for the year ended June 30, 2019.

Cost of Customer support revenues is comprised primarily of technical support personnel and related costs, as well as 

third party royalty costs.

49

 
(In thousands)

Customer Support Revenues:

Americas

EMEA

Asia Pacific

Total Customer Support Revenues

Cost of Customer Support Revenues

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

2018

$

734,578

$

16,369

$

718,209

$

12,924

$

705,285

438,447

102,561

1,275,586

123,894

10,735

567

27,671

(449)

427,712

101,994

1,247,915

124,343

3,939

(1,452)

15,411

(9,546)

423,773

103,446

1,232,504

133,889

GAAP-based Customer Support Gross Profit

$

1,151,692

$

28,120

$

1,123,572

$

24,957

$

1,098,615

GAAP-based Customer Support Gross Margin %

90.3%

% Customer Support Revenues by Geography:

Americas

EMEA

Asia Pacific

57.6%

34.4%

8.0%

90.0%

57.6%

34.3%

8.1%

89.1%

57.2%

34.4%

8.4%

Customer support revenues increased by $27.7 million or 2.2% during the year ended June 30, 2020 as compared to the 
prior fiscal year; up 3.7% after factoring in the impact of $18.1 million of foreign exchange rate changes. Geographically, the 
overall change was attributable to an increase in Americas of $16.4 million, an increase in EMEA of $10.7 million, and an 
increase in Asia Pacific of $0.6 million.

Cost of Customer support revenues decreased by $0.4 million during the year ended June 30, 2020 as compared to the 

prior fiscal year, due to a decrease in other miscellaneous expenses. Overall, the gross margin percentage on Customer support 
revenues remained stable at approximately 90%.

4)  Professional Service and Other:

Professional service and other revenues consist of revenues from consulting contracts and contracts to provide 

implementation, training and integration services (professional services). Other revenues consist of hardware revenues, which 
are grouped within the “Professional service and other” category because they are relatively immaterial to our service revenues. 
Professional services are typically performed after the purchase of new software licenses. Professional service and other 
revenues can vary from period to period based on the type of engagements as well as those implementations that are assumed 
by our partner network. 

Cost of professional service and other revenues consists primarily of the costs of providing integration, configuration and 

training with respect to our various software products. The most significant components of these costs are personnel-related 
expenses, travel costs and third party subcontracting. 

(In thousands)

Professional Service and Other Revenues:

Americas

EMEA

Asia Pacific

Total Professional Service and Other Revenues

Cost of Professional Service and Other Revenues

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

2018

$

129,983

$

(2,443)

$

132,426

$

(19,045)

$

151,471

115,771

27,859

273,613

212,903

(7,090)

(1,790)

(11,323)

(11,732)

122,861

29,649

284,936

224,635

(8,982)

(3,294)

(31,321)

(28,754)

131,843

32,943

316,257

253,389

GAAP-based Professional Service and Other Gross Profit

$

60,710

$

409

$

60,301

$

(2,567)

$

62,868

GAAP-based Professional Service and Other Gross Margin %

22.2%

% Professional Service and Other Revenues by Geography:

Americas

EMEA

Asia Pacific

47.5%

42.3%

10.2%

50

21.2%

46.5%

43.1%

10.4%

19.9%

47.9%

41.7%

10.4%

 
Professional service and other revenues decreased by $11.3 million or 4.0% during the year ended June 30, 2020 as 

compared to the prior fiscal year; down 2.2% after factoring in the impact of $5.0 million of foreign exchange rate changes. 
Geographically, the overall change was attributable to a decrease in EMEA of $7.1 million, a decrease in Americas of $2.4 
million and a decrease in Asia Pacific of $1.8 million.

Cost of Professional service and other revenues decreased by $11.7 million during the year ended June 30, 2020 as 

compared to the prior fiscal year. This was primarily due to a decrease in labour-related costs of $11.7 million, relating to a 
reduction in the use of external labour and in travel related expenses.

Overall, the gross margin percentage on Professional service and other revenues increased to 22% from 21%.

Amortization of Acquired Technology-based Intangible Assets

(In thousands)

Amortization of acquired technology-based 
intangible assets 

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

2018

$

205,717

$

22,332

$

183,385

$

(2,483) $

185,868

Amortization of acquired technology-based intangible assets increased during the year ended June 30, 2020 by $22.3 

million as compared to the prior fiscal year due to an increase of $59.6 million relating to amortization of newly acquired 
technology-based intangible assets from recent acquisitions, partially offset by a reduction of $37.3 million relating to 
intangible assets from certain previous acquisitions becoming fully amortized.

Operating Expenses

(In thousands)

Research and development

Sales and marketing

General and administrative

Depreciation

Amortization of acquired customer-based intangible assets

Special charges (recoveries)

Total operating expenses

% of Total Revenues:

Research and development

Sales and marketing

General and administrative

Depreciation

Amortization of acquired customer-based intangible assets

Special charges (recoveries)

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

$

370,411

$

48,575

$

321,836

$

(1,073)

$

585,044

237,532

89,458

219,559

100,428

67,009

29,623

(8,258)

29,732

64,709

518,035

207,909

97,716

189,827

35,719

(11,106)

2,682

10,773

5,709

6,508

2018

322,909

529,141

205,227

86,943

184,118

29,211

$

1,602,432

$

231,390

$

1,371,042

$

13,493

$

1,357,549

11.9%

18.8%

7.6%

2.9%

7.1%

3.2%

11.2%

18.1%

7.2%

3.4%

6.6%

1.2%

11.5%

18.8%

7.3%

3.1%

6.5%

1.0%

Research and development expenses consist primarily of payroll and payroll-related benefits expenses, contracted 
research and development expenses, and facility costs. Research and development assists with organic growth and improves 
product stability and functionality, and accordingly, we dedicate extensive efforts to update and upgrade our product offerings. 
The primary drivers are typically budgeted software upgrades and software development.

51

 
 (In thousands)

Payroll and payroll-related benefits

Contract labour and consulting

Share-based compensation

Travel and communication

Facilities

Other miscellaneous

Total change in research and development expenses

Change between Fiscal increase (decrease)

2020 and 2019

2019 and 2018

37,612

$

2,305

35

72

8,684

(133)

48,575

$

12,629

(6,791)

(385)

(588)

(4,775)

(1,163)

(1,073)

$

$

Research and development expenses increased by $48.6 million during the year ended June 30, 2020 as compared to the 
prior fiscal year, partially as a result of recent acquisitions. Payroll and payroll-related benefits increased $37.6 million, facility 
related expenses increased by $8.7 million and contract labour and consulting expense increased by $2.3 million. Overall, our 
research and development expenses, as a percentage of total revenues, increased to 12% from 11% in the prior fiscal year.

Our research and development labour resources increased by 405 employees, from 3,667 employees at June 30, 2019 to 

4,072 employees at June 30, 2020.

Sales and marketing expenses consist primarily of personnel expenses and costs associated with advertising, marketing 

events and trade shows. 

(In thousands)

Payroll and payroll-related benefits

Commissions

Contract labour and consulting

Share-based compensation

Travel and communication

Marketing expenses

Facilities

Bad debt expense

Other miscellaneous

Total change in sales and marketing expenses

Change between Fiscal increase (decrease)

2020 and 2019

2019 and 2018

40,637

$

4,306

773

856

(2,541)

15,926

7,228

(2,000)

1,824

67,009

$

(48)

(6,588)

(871)

(752)

(1,113)

(5,742)

808

3,519

(319)

(11,106)

$

$

Sales and marketing expenses increased by $67.0 million during the year ended June 30, 2020 as compared to the prior 

fiscal year. Payroll and payroll-related benefits increased by $40.6 million, marketing expenses increased by $15.9 million, and 
facility related expenses increased by $7.2 million, all primarily as result of recent acquisitions. Additionally, commission 
expense increased by $4.3 million and other miscellaneous expenses increased by $1.8 million. These were partially offset by a 
reduction in travel and communication of $2.5 million, which was primarily due to the travel limitations triggered by the 
COVID-19 pandemic, and a reduction in bad debt expense of $2.0 million. Overall, our sales and marketing expenses, as a 
percentage of total revenues, increased to 19% from 18% in the prior fiscal year.

Our sales and marketing labour resources increased by 406 employees, from 2,051 employees at June 30, 2019 to 2,457 

employees at June 30, 2020.

General and administrative expenses consist primarily of payroll and payroll related benefits expenses, related overhead, 

audit fees, other professional fees, contract labour and consulting expenses and public company costs. 

(In thousands)

Payroll and payroll-related benefits

Contract labour and consulting

Share-based compensation

Travel and communication

Facilities

Other miscellaneous

Total change in general and administrative expenses

Change between Fiscal increase (decrease)

2020 and 2019

2019 and 2018

20,264

$

232

1,766

(480)

4,127

3,714

29,623

$

4,089

(618)

768

794

(4,537)

2,186

2,682

$

$

52

 
General and administrative expenses increased by $29.6 million during the year ended June 30, 2020 as compared to the 

prior fiscal year. Payroll and payroll-related benefits increased by $20.3 million and facilities related costs increased by $4.1 
million, primarily as a result of recent acquisitions. Additionally, share-based compensation increased by $1.8 million and other 
miscellaneous expenses increased by $3.7 million, primarily due to higher professional fees such as legal, audit and tax related 
expenses from our recent acquisitions. Overall, general and administrative expenses, as a percentage of total revenues, 
increased to 8% from 7% in the prior fiscal year.

 Our general and administrative labour resources increased by 294 employees, from 1,620 employees at June 30, 2019 to 

1,914 employees at June 30, 2020.

Depreciation expenses:

(In thousands)

Depreciation

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

2018

$

89,458

$

(8,258) $

97,716

$

10,773

$

86,943

Depreciation expenses decreased during the year ended June 30, 2020 by $8.3 million, as compared to the prior fiscal 

year. Depreciation expenses, as a percentage of total revenue, remained at approximately 3% for each such period.

Amortization of acquired customer-based intangible assets:

(In thousands)

Year Ended June 30,

2020

Change 
increase 
(decrease)

2019

Change
increase
(decrease)

2018

Amortization of acquired customer-based intangible assets

$

219,559

$

29,732

$

189,827

$

5,709

$

184,118

Amortization of acquired customer-based intangible assets increased during the year ended June 30, 2020 by $29.7 
million as compared to the prior fiscal year due to an increase of $63.9 million relating to amortization of newly acquired 
customer-based intangible assets from recent acquisitions, partially offset by a reduction of $34.2 million relating to intangible 
assets from certain previous acquisitions becoming fully amortized.

Special charges (recoveries):

Special charges typically relate to amounts that we expect to pay in connection with restructuring plans, acquisition-

related costs and other similar charges and recoveries. Generally, we implement such plans in the context of integrating 
acquired entities with existing OpenText operations. Actions related to such restructuring plans are typically completed within a 
period of one year. In certain limited situations, if the planned activity does not need to be implemented, or an expense lower 
than anticipated is paid out, we record a recovery of the originally recorded expense to Special charges.

(In thousands)

Special charges (recoveries)

Year Ended June 30,

2020

Change
increase
(decrease)

2019

Change
increase
(decrease)

2018

$

100,428

$

64,709

$

35,719

$

6,508

$

29,211

Special charges increased by $64.7 million during the year ended June 30, 2020 as compared to the prior fiscal year. This 
was primarily due to (i) an increase of $52.6 million in restructuring activities, inclusive of $36.9 million from the accelerated 
amortization associated with the abandonment of certain right-of-use assets and $9.7 million from the disposal of fixed assets, 
(ii) an increase of $8.1 million in acquisition related costs, (iii) an increase of $1.5 million relating to the impact of certain pre-
acquisition sales and use tax liabilities becoming statute barred during Fiscal 2019 and (iv) an increase of $2.5 million relating 
to other miscellaneous charges.

For more details on Special charges (recoveries), see note 18 "Special Charges (Recoveries)" to our Consolidated Financial 

Statements.

53

 
Other Income (Expense), Net

The components of other income (expense), net were as follows:

(In thousands)
Foreign exchange gains (losses) 

Year Ended June 30,

2020

Change
increase
(decrease)

2019

Change
increase
(decrease)

2018

$

(4,184) $

146

$

(4,330) $

(9,175) $

OpenText share in net income (loss) of equity investees
(note 9)

8,700

(4,968)

13,668

Income from long-term other receivable
Gain on shares held in Guidance (1)
Gain from contractual settlement (2)
Loss debt extinguishment (3)

Other miscellaneous income (expense)

—

—

—

—

—

—

(17,854)

1,392

(17,854)

574

—

—

—

—

818

7,703

(1,327)

(841)

(5,000)

—

823

4,845

5,965

1,327

841

5,000

—

(5)

Total other income (expense), net

$

(11,946) $

(22,102) $

10,156

$

(7,817) $

17,973

(1)Represents the release to income from other comprehensive income relating to the mark to market on shares we held in 
Guidance prior to our acquisition in the first fiscal quarter of Fiscal 2018.
(2) Represents a gain recognized in connection with the settlement of a certain breach of contractual arrangement in the second 
quarter of Fiscal 2018.
(3) On March 5, 2020 we redeemed Senior Notes 2023 (defined below) in full, which resulted in a loss on extinguishment of 
debt of $17.9 million. Of this, $6.7 million is related to unamortized debt issuance costs and the remaining $11.2 million is 
related to the early termination call premium. See note 11 "Long-Term Debt" to our Consolidated Financial Statements. 

Interest and Other Related Expense, Net 

Interest and other related expense, net is primarily comprised of interest paid and accrued on our debt facilities, offset by 

interest income earned on our cash and cash equivalents.

(In thousands)
Interest expense related to total outstanding debt (1)

Interest income

Other miscellaneous expense

Total interest and other related expense, net

Year Ended June 30,

2020

Change
increase
(decrease)

2019

Change
increase
(decrease)

2018

$

$

149,204

$

11,717

$

137,487

$

5,106

$

132,381

(11,768)

8,942

(3,754)

1,823

(8,014)

7,119

(6,342)

(712)

(1,672)

7,831

146,378

$

9,786

$

136,592

$

(1,948) $

138,540

(1) For more details see note 11 "Long-Term Debt" to our Consolidated Financial Statements.

Provision for (Recovery of) Income Taxes

We operate in several tax jurisdictions and are exposed to various foreign tax rates.

(In thousands)

Year Ended June 30,

2020

Change
increase
(decrease)

2019

Change
increase
(decrease)

2018

Provision for (recovery of) income taxes

$

110,837

$

(44,100) $

154,937

$

11,111

$

143,826

The effective tax rate decreased to a provision of 32.1% for the year ended June 30, 2020, compared to a provision of 
35.2% for the year ended June 30, 2019. The decrease in tax expense of $44.1 million was primarily due to (i) a decrease of 
$23.7 million relating to lower net income including the impact of foreign rates, (ii) a decrease of $51.3 million for changes in 
unrecognized tax benefits, (iii) a decrease of $7.0 million from tax rate differential in tax years applicable to United States loss 
carryforwards that became eligible for carryback under the Coronavirus Aid, Relief, and Economic Security (CARES) Act 
enacted in the third quarter of Fiscal 2020, and (iv) a decrease of $16.0 million related to tax costs of internal reorganizations 
that did not recur in Fiscal 2020. These were partially offset by (i) an increase of $25.2 million related to the US Base Erosion 
Anti-avoidance Tax (US BEAT), (ii) an increase in accruals for repatriations from foreign subsidiaries of $17.3 million, (iii) an 

54

 
increase in the effect of withholding taxes of $5.9 million, and (iv) an increase in the change in the valuation allowance of $4.8 
million. The remainder of the difference was due to normal course movements and non-material items.

For information with regards to certain potential tax contingencies, see note 14 "Guarantees and Contingencies" to our 

Consolidated Financial Statements. Please also see Part I, Item 1A "Risk Factors" elsewhere in this Annual Report on Form 10-
K.

55

 
Use of Non-GAAP Financial Measures

In addition to reporting financial results in accordance with U.S. GAAP, the Company provides certain financial measures 
that are not in accordance with U.S. GAAP (Non-GAAP). These Non-GAAP financial measures have certain limitations in that 
they do not have a standardized meaning and thus the Company's definition may be different from similar Non-GAAP financial 
measures used by other companies and/or analysts and may differ from period to period. Thus, it may be more difficult to 
compare the Company's financial performance to that of other companies. However, the Company's management compensates 
for these limitations by providing the relevant disclosure of the items excluded in the calculation of these Non-GAAP financial 
measures both in its reconciliation to the U.S. GAAP financial measures and its Consolidated Financial Statements, all of which 
should be considered when evaluating the Company's results. 

The Company uses these Non-GAAP financial measures to supplement the information provided in its Consolidated 
Financial Statements, which are presented in accordance with U.S. GAAP. The presentation of Non-GAAP financial measures 
is not meant to be a substitute for financial measures presented in accordance with U.S. GAAP, but rather should be evaluated 
in conjunction with and as a supplement to such U.S. GAAP measures. OpenText strongly encourages investors to review its 
financial information in its entirety and not to rely on a single financial measure. The Company therefore believes that despite 
these limitations, it is appropriate to supplement the disclosure of the U.S. GAAP measures with certain Non-GAAP measures 
defined below.

Non-GAAP-based net income and Non-GAAP-based EPS, attributable to OpenText, is consistently calculated as GAAP-
based net income or earnings per share, attributable to OpenText, on a diluted basis, excluding the effects of the amortization of 
acquired intangible assets, other income (expense), share-based compensation, and Special charges (recoveries), all net of tax 
and any tax benefits/expense items unrelated to current period income, as further described in the tables below. Non-GAAP-
based gross profit is the arithmetical sum of GAAP-based gross profit and the amortization of acquired technology-based 
intangible assets and share-based compensation within cost of sales. Non-GAAP-based gross margin is calculated as Non-
GAAP-based gross profit expressed as a percentage of total revenue. Non-GAAP-based income from operations is calculated as 
GAAP-based income from operations, excluding the amortization of acquired intangible assets, Special charges (recoveries), 
and share-based compensation expense. 

Adjusted earnings (loss) before interest, taxes, depreciation and amortization (Adjusted EBITDA) is consistently 
calculated as GAAP-based net income, attributable to OpenText excluding interest income (expense), provision for income 
taxes, depreciation and amortization of acquired intangible assets, other income (expense), share-based compensation and 
Special charges (recoveries). 

The Company's management believes that the presentation of the above defined Non-GAAP financial measures provides 

useful information to investors because they portray the financial results of the Company before the impact of certain non-
operational charges. The use of the term “non-operational charge” is defined for this purpose as an expense that does not impact 
the ongoing operating decisions taken by the Company's management. These items are excluded based upon the way the 
Company's management evaluates the performance of the Company's business for use in the Company's internal reports and are 
not excluded in the sense that they may be used under U.S. GAAP. 

The Company does not acquire businesses on a predictable cycle, and therefore believes that the presentation of non-
GAAP measures, which in certain cases adjust for the impact of amortization of intangible assets and the related tax effects that 
are primarily related to acquisitions, will provide readers of financial statements with a more consistent basis for comparison 
across accounting periods and be more useful in helping readers understand the Company’s operating results and underlying 
operational trends. Additionally, the Company has engaged in various restructuring activities over the past several years, 
primarily due to acquisitions, that have resulted in costs associated with reductions in headcount, consolidation of leased 
facilities and related costs, all which are recorded under the Company’s “Special Charges (recoveries)” caption on the 
Consolidated Statements of Income. Each restructuring activity is a discrete event based on a unique set of business objectives 
or circumstances, and each differs in terms of its operational implementation, business impact and scope, and the size of each 
restructuring plan can vary significantly from period to period. Therefore, the Company believes that the exclusion of these 
special charges (recoveries) will also better aid readers of financial statements in the understanding and comparability of the 
Company's operating results and underlying operational trends. 

In summary, the Company believes the provision of supplemental Non-GAAP measures allow investors to evaluate the 
operational and financial performance of the Company's core business using the same evaluation measures that management 
uses, and is therefore a useful indication of OpenText's performance or expected performance of future operations and 
facilitates period-to-period comparison of operating performance (although prior performance is not necessarily indicative of 
future performance). As a result, the Company considers it appropriate and reasonable to provide, in addition to U.S. GAAP 
measures, supplementary Non-GAAP financial measures that exclude certain items from the presentation of its financial results.

The following charts provide unaudited reconciliations of U.S. GAAP-based financial measures to Non-GAAP-based 

financial measures for the following periods presented.

56

 
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures 
for the year ended June 30, 2020 
(in thousands except for per share data)

Cost of revenues

Cloud services and subscriptions

Customer support

Professional service and other

Amortization of acquired technology-based intangible assets

GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)

Operating expenses

Research and development

Sales and marketing

General and administrative

Amortization of acquired customer-based intangible assets

Special charges (recoveries)

GAAP-based income from operations / Non-GAAP-based income from
operations

Other income (expense), net

Provision for (recovery of) income taxes

GAAP-based net income / Non-GAAP-based net income, attributable to
OpenText

GAAP-based earnings per share / Non-GAAP-based earnings per share-
diluted, attributable to OpenText

Year Ended June 30, 2020

GAAP-
based 
Measures 
% of Total 
Revenue

GAAP-based
Measures

Non-GAAP-
based
Measures

Non-GAAP-
based 
Measures
% of Total 
Revenue

Adjustments Note

$

449,940

$

123,894

212,903

205,717

(1,642)

(1,207)

(1,294)

(205,717)

(1)

(1)

(1)

(2)

$

448,298

122,687

211,609

—

2,105,961

67.7%

209,860

(3)

2,315,821

74.5%

370,411

585,044

237,532

219,559

100,428

503,529

(11,946)

110,837

234,225

0.86

(5,309)

(9,335)

(10,745)

(219,559)

(100,428)

555,236

11,946

16,897

(1)

(1)

(1)

(2)

(4)

(5)

(6)

(7)

365,102

575,709

226,787

—

—

1,058,765

—

127,734

550,285

(8)

784,510

2.03

(8)

2.89

(1) Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded

from our internal analysis of operating results.

(2) Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of

amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.

(3) GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.

(4) Adjustment relates to the exclusion of Special charges (recoveries) from our Non-GAAP-based operating expenses as Special charges (recoveries)

are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing
operations, and are therefore excluded from our internal analysis of operating results. See note 18 "Special Charges (Recoveries)" to our
Consolidated Financial Statements for more details.

(5) GAAP-based and Non-GAAP-based income from operations stated in dollars.

(6) Adjustment relates to the exclusion of Other income (expense) from our Non-GAAP-based operating expenses as Other income (expense) generally

relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded
from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as
a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around
any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are
reflective of our ongoing business and operating results.

(7) Adjustment relates to differences between the GAAP-based tax provision rate of approximately 32% and a Non-GAAP-based tax rate of

approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-
based adjusted net income. Such excluded items include amortization, share-based compensation, Special charges (recoveries) and other income
(expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and
valuation allowance reserves, and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits
arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization
period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration
the impact of statutory tax rates from local jurisdictions incurring the expense.

57

 
(8)

Reconciliation of GAAP-based net income to Non-GAAP-based net income:

Year Ended June 30, 2020

Per share diluted

GAAP-based net income, attributable to OpenText

$

234,225 $

425,276

29,532

100,428

11,946

110,837

(127,734)

784,510 $

Year Ended June 30, 2020

0.86

1.56

0.11

0.37

0.04

0.41

(0.46)

2.89

234,225

110,837

146,378

205,717

219,559

89,458

29,532

100,428

11,946

1,148,080

Add:

Amortization

Share-based compensation

Special charges (recoveries)

Other (income) expense, net

GAAP-based provision for (recovery of) income taxes

Non-GAAP-based provision for income taxes

Non-GAAP-based net income, attributable to OpenText

Reconciliation of Adjusted EBITDA

GAAP-based net income, attributable to OpenText

Add:

Provision for (recovery of) income taxes

Interest and other related expense, net

Amortization of acquired technology-based intangible assets

Amortization of acquired customer-based intangible assets

Depreciation

Share-based compensation

Special charges (recoveries)

Other (income) expense, net

Adjusted EBITDA

$

$

$

58

 
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures 
for the year ended June 30, 2019 
(in thousands except for per share data)

Cost of revenues

Cloud services and subscriptions

Customer support

Professional service and other

Amortization of acquired technology-based intangible assets

GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)

Operating expenses

Research and development

Sales and marketing

General and administrative

Amortization of acquired customer-based intangible assets

Special charges (recoveries)

GAAP-based income from operations / Non-GAAP-based income from
operations

Other income (expense), net

Provision for (recovery of) income taxes

GAAP-based net income / Non-GAAP-based net income, attributable to
OpenText

GAAP-based earnings per share / Non-GAAP-based earnings per share-
diluted, attributable to OpenText

Year Ended June 30, 2019

GAAP-based
Measures

GAAP-based
Measures
% of Total
Revenue

Adjustments Note

Non-GAAP-
based
Measures

Non-GAAP-
based 
Measures
% of Total 
Revenue

$

383,993

$

(948)

(1)

$

383,045

124,343

224,635

183,385

(1,242)

(1)

(1,764)

(1)

(183,385)

(2)

123,101

222,871

—

1,938,052

67.6%

187,339

(3)

2,125,391

74.1%

321,836

518,035

207,909

189,827

35,719

567,010

10,156

154,937

285,501

(4,991)

(1)

(7,880)

(1)

(9,945)

(1)

(189,827)

(2)

(35,719)

(4)

316,845

510,155

197,964

—

—

435,701

(5)

1,002,711

(10,156)

(6)

—

(33,680)

(7)

121,257

459,225

(8)

744,726

$

1.06

$

1.70

(8)

$

2.76

(1) Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded

from our internal analysis of operating results.

(2) Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of

amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.

(3) GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.

(4) Adjustment relates to the exclusion of Special charges (recoveries) from our Non-GAAP-based operating expenses as Special charges (recoveries)

are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing
operations, and are therefore excluded from our internal analysis of operating results. See note 18 "Special Charges (Recoveries)" to our
Consolidated Financial Statements for more details.

(5) GAAP-based and Non-GAAP-based income from operations stated in dollars.

(6) Adjustment relates to the exclusion of Other income (expense) from our Non-GAAP-based operating expenses as Other income (expense) generally

relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded
from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as
a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around
any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are
reflective of our ongoing business and operating results.

(7) Adjustment relates to differences between the GAAP-based tax provision rate of approximately 35% and a Non-GAAP-based tax rate of

approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-
based adjusted net income. Such excluded items include amortization, share-based compensation, Special charges (recoveries) and other income
(expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and
valuation allowance reserves, and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits
arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization
period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration
the impact of statutory tax rates from local jurisdictions incurring the expense.

59

 
(8)

Reconciliation of GAAP-based net income to Non-GAAP-based net income:

Year Ended June 30, 2019

Per share diluted

GAAP-based net income, attributable to OpenText

$

285,501 $

373,212

26,770

35,719

(10,156)

154,937

(121,257)

744,726 $

Year Ended June 30, 2019

1.06

1.38

0.10

0.13

(0.04)

0.57

(0.44)

2.76

285,501

154,937

136,592

183,385

189,827

97,716

26,770

35,719

(10,156)

1,100,291

Add:

Amortization

Share-based compensation

Special charges (recoveries)

Other (income) expense, net

GAAP-based provision for (recovery of) income taxes

Non-GAAP-based provision for income taxes

Non-GAAP-based net income, attributable to OpenText

Reconciliation of Adjusted EBITDA

GAAP-based net income, attributable to OpenText

Add:

Provision for (recovery of) income taxes

Interest and other related expense, net

Amortization of acquired technology-based intangible assets

Amortization of acquired customer-based intangible assets

Depreciation

Share-based compensation

Special charges (recoveries)

Other (income) expense, net

Adjusted EBITDA

$

$

$

60

 
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures 
for the year ended June 30, 2018 
(in thousands except for per share data)

Cost of revenues

Cloud services and subscriptions

Customer support

Professional service and other

Amortization of acquired technology-based intangible assets

GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)

Operating expenses

Research and development

Sales and marketing

General and administrative

Amortization of acquired customer-based intangible assets

Special charges (recoveries)

GAAP-based income from operations / Non-GAAP-based income from
operations

Other income (expense), net

Provision for (recovery of) income taxes

GAAP-based net income / Non-GAAP-based net income, attributable to
OpenText

GAAP-based earnings per share / Non-GAAP-based earnings per share-
diluted, attributable to OpenText

Year Ended June 30, 2018

GAAP-based
Measures

GAAP-based
Measures
% of Total
Revenue

Adjustments Note

Non-GAAP-
based
Measures

Non-GAAP-
based 
Measures
% of Total 
Revenue

$

364,160

$

(1,429)

(1)

$

362,731

133,889

253,389

185,868

(1,233)

(1)

(1,838)

(1)

(185,868)

(2)

132,656

251,551

—

1,864,242

66.2%

190,368

(3)

2,054,610

73.0%

322,909

529,141

205,227

184,118

29,211

506,693

17,973

143,826

242,224

(5,659)

(1)

(9,231)

(1)

(8,204)

(1)

(184,118)

(2)

(29,211)

(4)

317,250

519,910

197,023

—

—

426,791

(5)

933,484

(17,973)

(6)

—

(32,534)

(7)

111,292

441,352

(8)

683,576

$

0.91

$

1.65

(8)

$

2.56

(1) Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded

from our internal analysis of operating results.

(2) Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of

amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.

(3) GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.

(4) Adjustment relates to the exclusion of Special charges (recoveries) from our Non-GAAP-based operating expenses as Special charges (recoveries)

are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing
operations, and are therefore excluded from our internal analysis of operating results. See note 18 "Special Charges (Recoveries)" to our
Consolidated Financial Statements for more details.

(5) GAAP-based and Non-GAAP-based income from operations stated in dollars.

(6) Adjustment relates to the exclusion of Other income (expense) from our Non-GAAP-based operating expenses as Other income (expense) generally

relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded
from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as
a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around
any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are
reflective of our ongoing business and operating results.

(7) Adjustment relates to differences between the GAAP-based tax recovery rate of approximately 37% and a Non-GAAP-based tax rate of

approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-
based adjusted net income. Such excluded items include amortization, share-based compensation, Special charges (recoveries) and other income
(expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and
valuation allowance reserves and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits
arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization
period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration
the impact of statutory tax rates from local jurisdictions incurring the expense.

61

 
(8)

Reconciliation of GAAP-based net income to Non-GAAP-based net income:

Year Ended June 30, 2018

Per share diluted

GAAP-based net income, attributable to OpenText

$

242,224 $

369,986

27,594

29,211

(17,973)

143,826

(111,292)

683,576 $

Year Ended June 30, 2018

0.91

1.38

0.10

0.11

(0.07)

0.54

(0.41)

2.56

242,224

143,826

138,540

185,868

184,118

86,943

27,594

29,211

(17,973)

1,020,351

Add:

Amortization

Share-based compensation

Special charges (recoveries)

Other (income) expense, net

GAAP-based provision for (recovery of) income taxes

Non-GAAP-based provision for income taxes

Non-GAAP-based net income, attributable to OpenText

Reconciliation of Adjusted EBITDA

GAAP-based net income, attributable to OpenText

Add:

Provision for (recovery of) income taxes

Interest and other related expense, net

Amortization of acquired technology-based intangible assets

Amortization of acquired customer-based intangible assets

Depreciation

Share-based compensation

Special charges (recoveries)

Other (income) expense, net

Adjusted EBITDA

$

$

$

62

 
LIQUIDITY AND CAPITAL RESOURCES

The following tables set forth changes in cash flows from operating, investing and financing activities for the periods 

indicated: 

(In thousands) 
Cash and cash equivalents
Restricted cash (1)
Total cash, cash equivalents and restricted cash $ 1,697,263

4,413

As of June 30,
2020
$ 1,692,850

Change 
increase 
(decrease)

751,841

1,879

As of June 30,
2019
941,009

$

2,534

753,720

$

943,543

$

$

Change
increase
(decrease)

258,067

1,485

As of June 30,
2018
682,942

$

1,049

259,552

$

683,991

$

$

(1) Restricted cash is classified under the Prepaid expenses and other current assets and Other assets line items on the 
Consolidated Balance Sheets.

Year Ended June 30,

(In thousands) 
Cash provided by operating activities
Cash used in investing activities

Change

2020
954,536

$
$
$
$ (1,469,417) $ (1,004,891) $
$

$ 1,417,153

78,258

2019
876,278
$
(464,526) $
(148,374) $

Change

168,197
$
(20,085) $
(124,701) $

2018
708,081
(444,441)
(23,673)

Cash (used in) provided by financing activities $ 1,268,779

Cash and cash equivalents

Cash and cash equivalents primarily consist of balances with banks as well as deposits with original maturities of 90 days 

or less.

We continue to anticipate that our cash and cash equivalents, as well as available credit facilities, will be sufficient to fund 
our anticipated cash requirements for working capital, contractual commitments, capital expenditures, dividends and operating 
needs for the next twelve months. Any further material or acquisition-related activities may require additional sources of 
financing and would be subject to the financial covenants established under our credit facilities. For more details, see "Long-
term Debt and Credit Facilities" below. Proceeds from our $600 million draw down on the Revolver (defined below), (for 
which notice to the lenders was provided on March 5, 2020) have resulted in total cash and cash equivalents of $1.7 billion as 
of June 30, 2020. 

As of June 30, 2020, we recognized a provision of $24.8 million (June 30, 2019—$17.4 million) in respect of both 

additional foreign taxes or deferred income tax liabilities for temporary differences related to the undistributed earnings of 
certain non-United States subsidiaries, and planned periodic repatriations from certain German subsidiaries, that will be subject 
to withholding taxes upon distribution.

During the fourth quarter of Fiscal 2020, we deferred approximately $41 million in payments, primarily as a result of the 
CARES Act that was enacted in the U.S. in the third quarter of Fiscal 2020 and other COVID-19 related tax relief programs in 
EMEA. These deferrals will become payable primarily in Fiscal 2021 with a portion becoming payable in Fiscal 2022.

Cash flows provided by operating activities 

Cash flows from operating activities increased by $78.3 million due to an increase in net income before the impact of 

non-cash items of $60.7 million and an increase in changes from working capital of $17.6 million. The increase in operating 
cash flow from changes in working capital was primarily due to the net impact of the following increases: 

(i)  $52.3 million relating to an increase in accounts payable and accrued liabilities;

(ii)  $27.1 million relating to deferred revenues;

(iii) $9.0 million relating to accounts receivable; and 

(iv)  $1.1 million relating to changes in other assets. 

These increases in operating cash flows were partially offset by the following decreases:

(i)  $62.4 million relating to changes in income taxes payable, net of receivables, 

(ii)  $6.1 million relating to a increase in prepaid expenses and other current assets, 

(iii) $2.7 million relating to an increase in contract assets, and 

(iv)  $0.9 million relating to changes in net operating lease assets and liabilities. 

63

 
During the fourth quarter of Fiscal 2020 our days sales outstanding (DSO) was 51 days, compared to a DSO of 56 days 

during the fourth quarter of Fiscal 2019. The per day impact of our DSO in the fourth quarter of Fiscal 2020 and Fiscal 2019 on 
our cash flows was $9.2 million and $8.3 million, respectively. In arriving at DSO, we exclude contract assets as these assets do 
not provide an unconditional right to the related consideration from the customer.

Cash flows used in investing activities

Our cash flows used in investing activities is primarily on account of acquisitions and additions of property and 

equipment. 

Cash flows used in investing activities increased by $1.0 billion, primarily due to an increase in consideration paid for 

acquisitions during Fiscal 2020, as compared to Fiscal 2019. During Fiscal 2020 we acquired Carbonite for $1.4 billion, 
inclusive of cash acquired, and XMedius for $73.3 million.

Cash flows provided by (used in) financing activities 

Our cash flows from financing activities generally consist of long-term debt financing and amounts received from stock 

options exercised by our employees. These inflows are typically offset by scheduled and non-scheduled repayments of our 
long-term debt financing and, when applicable, the payment of dividends and/or repurchases of our Common Shares. 

Cash flows provided by financing activities increased by $1.4 billion. This was primarily due to proceeds from the 
issuance of Senior Notes 2028 and Seniors Notes 2030 (both defined below) of $1.8 billion. A portion of these proceeds were 
used to redeem $800 million of our Senior Notes 2023 (defined below) and repay $750 million that was drawn on the Revolver 
in the second quarter of Fiscal 2020. Additionally, in February 2020, all Notes due 2022, inherited through our acquisition of 
Carbonite, were surrendered and converted at a rate of $1,068.7341 in cash for each $1,000 principal amount, for an aggregate 
repayment of $153.6 million, and in March 2020, we drew $600 million from the Revolver as a preemptive measure in light of 
current uncertainty in the global markets.

Cash Dividends

During the year ended June 30, 2020, we declared and paid cash dividends of $0.6984 per Common Share in the 
aggregated amount of $188.7 million (year ended June 30, 2019 and 2018—$0.6300 and $0.5478 per Common Share, 
respectively, in the aggregate amount of $168.9 million and $145.6 million, respectively).

Future declarations of dividends and the establishment of future record and payment dates are subject to final 
determination and discretion of the Board. See Item 5 "Dividend Policy" in this Annual Report on Form 10-K for more 
information.

Long-term Debt and Credit Facilities

Senior Unsecured Fixed Rate Notes

Senior Notes 2030

On February 18, 2020 Open Text Holdings, Inc. (OTHI), a wholly-owned indirect subsidiary of the Company, issued 
$900 million in aggregate principal amount of 4.125% Senior Notes due 2030 guaranteed by us (Senior Notes 2030) in an 
unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended 
(Securities Act), and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 
2030 bear interest at a rate of 4.125% per annum, payable semi-annually in arrears on February 15 and August 15, commencing 
on August 15, 2020. Senior Notes 2030 will mature on February 15, 2030, unless earlier redeemed, in accordance with their 
terms, or repurchased.

We may redeem all or a portion of the Senior Notes 2030 at any time prior to February 15, 2025 at a redemption price 

equal to 100% of the principal amount of the Senior Notes 2030 plus an applicable premium, plus accrued and unpaid interest, 
if any, to the redemption date. We may also redeem up to 40% of the aggregate principal amount of the Senior Notes 2030, on 
one or more occasions, prior to February 15, 2025, using the net proceeds from certain qualified equity offerings at a 
redemption price of 104.125% of the principal amount, plus accrued and unpaid interest, if any, to the redemption date, subject 
to compliance with certain conditions. We may, on one or more occasions, redeem the Senior Notes 2030, in whole or in part, at 
any time on and after February 15, 2025 at the applicable redemption prices set forth in the indenture governing the Senior 
Notes 2030, dated as of February 18, 2020, among OTHI, the Company, the subsidiary guarantors party thereto, The Bank of 
New York Mellon, as U.S. trustee, and BNY Trust Company of Canada, as Canadian trustee (the 2030 Indenture), plus accrued 
and unpaid interest, if any, to the redemption date. 

64

 
If we experience one of the kinds of change of control triggering events specified in the 2030 Indenture, we will be 
required to make an offer to repurchase the Senior Notes 2030 at a price equal to 101% of the principal amount of the Senior 
Notes 2030, plus accrued and unpaid interest, if any, to the date of purchase.

The 2030 Indenture contains covenants that limit the Company, OTHI and certain of the Company's subsidiaries’ ability 

to, among other things: (i) create certain liens and enter into sale and lease-back transactions; (ii) create, assume, incur or 
guarantee additional indebtedness of the Company, OTHI or certain of the Company's subsidiaries without such subsidiary 
becoming a subsidiary guarantor of Senior Notes 2030; and (iii) consolidate, amalgamate or merge with, or convey, transfer, 
lease or otherwise dispose of its property and assets substantially as an entirety to, another person. These covenants are subject 
to a number of important limitations and exceptions as set forth in the 2030 Indenture. The 2030 Indenture also provides for 
events of default, which, if any of them occurs, may permit or, in certain circumstances, require the principal, premium, if any, 
interest and any other monetary obligations on all the then-outstanding Senior Notes 2030 to be due and payable immediately.

Senior Notes 2030 are guaranteed on a senior unsecured basis by the Company and the Company's existing and future 

wholly-owned subsidiaries (other than OTHI) that borrow or guarantee the obligations under our existing senior credit 
facilities. Senior Notes 2030 and the guarantees rank equally in right of payment with all of the Company, OTHI and the 
guarantors’ existing and future senior unsubordinated debt and will rank senior in right of payment to all of the Company, 
OTHI and the guarantors’ future subordinated debt. Senior Notes 2030 and the guarantees will be effectively subordinated to all 
of the Company, OTHI and the guarantors’ existing and future secured debt, including the obligations under the senior credit 
facilities, to the extent of the value of the assets securing such secured debt.

The foregoing description of the 2030 Indenture does not purport to be complete and is qualified in its entirety by 
reference to the full text of the 2030 Indenture, which is filed as an exhibit to the Company’s Current Report on Form 8-K filed 
with the SEC on February 18, 2020.

Senior Notes 2028

On February 18, 2020 we issued $900 million in aggregate principal amount of 3.875% Senior Notes due 2028 (Senior 

Notes 2028) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act and to 
certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2028 bear interest at a 
rate of 3.875% per annum, payable semi-annually in arrears on February 15 and August 15, commencing on August 15, 2020. 
Senior Notes 2028 will mature on February 15, 2028, unless earlier redeemed, in accordance with their terms, or repurchased.

We may redeem all or a portion of the Senior Notes 2028 at any time prior to February 15, 2023 at a redemption price 

equal to 100% of the principal amount of the Senior Notes 2028 plus an applicable premium, plus accrued and unpaid interest, 
if any, to the redemption date. We may also redeem up to 40% of the aggregate principal amount of the Senior Notes 2028, on 
one or more occasions, prior to February 15, 2023, using the net proceeds from certain qualified equity offerings at a 
redemption price of 103.875% of the principal amount, plus accrued and unpaid interest, if any, to the redemption date, subject 
to compliance with certain conditions. We may, on one or more occasions, redeem the Senior Notes 2028, in whole or in part, at 
any time on and after February 15, 2023 at the applicable redemption prices set forth in the indenture governing the Senior 
Notes 2028, dated as of February 18, 2020, among the Company, the subsidiary guarantors party thereto, The Bank of New 
York Mellon, as U.S. trustee, and BNY Trust Company of Canada, as Canadian trustee (the 2028 Indenture), plus accrued and 
unpaid interest, if any, to the redemption date.

If we experience one of the kinds of change of control triggering events specified in the 2028 Indenture, we will be 
required to make an offer to repurchase the Senior Notes 2028 at a price equal to 101% of the principal amount of the Senior 
Notes 2028, plus accrued and unpaid interest, if any, to the date of purchase.

The 2028 Indenture contains covenants that limit our and certain of our subsidiaries’ ability to, among other things: (i) 

create certain liens and enter into sale and lease-back transactions; (ii) create, assume, incur or guarantee additional 
indebtedness of the Company or the guarantors without such subsidiary becoming a subsidiary guarantor of Senior Notes 2028; 
and (iii) consolidate, amalgamate or merge with, or convey, transfer, lease or otherwise dispose of its property and assets 
substantially as an entirety to, another person. These covenants are subject to a number of important limitations and exceptions 
as set forth in the 2028 Indenture. The 2028 Indenture also provides for events of default, which, if any of them occurs, may 
permit or, in certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the 
then-outstanding Senior Notes 2028 to be due and payable immediately.

Senior Notes 2028 are guaranteed on a senior unsecured basis by our existing and future wholly-owned subsidiaries that 

borrow or guarantee the obligations under our existing senior credit facilities. Senior Notes 2028 and the guarantees rank 
equally in right of payment with all of our and our guarantors’ existing and future senior unsubordinated debt and will rank 
senior in right of payment to all of the our and our guarantors’ future subordinated debt. Senior Notes 2028 and the guarantees 
will be effectively subordinated to all of our and our guarantors’ existing and future secured debt, including the obligations 
under the senior credit facilities, to the extent of the value of the assets securing such secured debt.

65

 
The foregoing description of the 2028 Indenture does not purport to be complete and is qualified in its entirety by 
reference to the full text of the 2028 Indenture, which is filed as an exhibit to the Company’s Current Report on Form 8-K filed 
with the SEC on February 18, 2020.

Senior Notes 2026

On May 31, 2016 we issued $600 million in aggregate principal amount of 5.875% Senior Notes due 2026 (Senior Notes 
2026) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act, and to certain 
persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2026 bear interest at a rate of 
5.875% per annum, payable semi-annually in arrears on June 1 and December 1, commencing on December 1, 2016. Senior 
Notes 2026 will mature on June 1, 2026, unless earlier redeemed, in accordance with their terms, or repurchased.

On December 20, 2016, we issued an additional $250 million in aggregate principal amount by reopening our Senior 
Notes 2026 at an issue price of 102.75%. The additional notes have identical terms, are fungible with and are a part of a single 
series with the previously issued $600 million aggregate principal amount of Senior Notes 2026. The outstanding aggregate 
principal amount of Senior Notes 2026, after taking into consideration the additional issuance, is $850 million.

We may redeem all or a portion of the Senior Notes 2026 at any time prior to June 1, 2021 at a redemption price equal to 
100% of the principal amount of Senior Notes 2026 plus an applicable premium, plus accrued and unpaid interest, if any, to the 
redemption date. We may also, on one or more occasions, redeem Senior Notes 2026, in whole or in part, at any time on and 
after June 1, 2021 at the applicable redemption prices set forth in the indenture governing the Senior Notes 2026, dated as of 
May 31, 2016, among the Company, the subsidiary guarantors party thereto, The Bank of New York Mellon, as U.S. trustee, 
and BNY Trust Company of Canada, as Canadian trustee (the 2026 Indenture), plus accrued and unpaid interest, if any, to the 
redemption date.

If we experience one of the kinds of changes of control triggering events specified in the 2026 Indenture, we will be 

required to make an offer to repurchase Senior Notes 2026 at a price equal to 101% of the principal amount of Senior Notes 
2026, plus accrued and unpaid interest, if any, to the date of purchase.

The 2026 Indenture contains covenants that limit our and certain of our subsidiaries’ ability to, among other things: (i) 

create certain liens and enter into sale and lease-back transactions; (ii) create, assume, incur or guarantee additional 
indebtedness of the Company or the guarantors without such subsidiary becoming a subsidiary guarantor of the notes; and (iii) 
consolidate, amalgamate or merge with, or convey, transfer, lease or otherwise dispose of its property and assets substantially as 
an entirety to, another person. These covenants are subject to a number of important limitations and exceptions as set forth in 
the 2026 Indenture. The 2026 Indenture also provides for events of default, which, if any of them occurs, may permit or, in 
certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the then-
outstanding notes to be due and payable immediately.

Senior Notes 2026 are guaranteed on a senior unsecured basis by our existing and future wholly-owned subsidiaries that 

borrow or guarantee the obligations under our existing senior credit facilities. Senior Notes 2026 and the guarantees rank 
equally in right of payment with all of our and our guarantors’ existing and future senior unsubordinated debt and will rank 
senior in right of payment to all of our and our guarantors’ future subordinated debt. Senior Notes 2026 and the guarantees will 
be effectively subordinated to all of our and our guarantors’ existing and future secured debt, including the obligations under 
the senior credit facilities, to the extent of the value of the assets securing such secured debt.

The foregoing description of the 2026 Indenture does not purport to be complete and is qualified in its entirety by 
reference to the full text of the 2026 Indenture, which is filed as an exhibit to the Company’s Current Report on Form 8-K filed 
with the SEC on May 31, 2016.

Senior Notes 2023

On January 15, 2015, we issued $800 million in aggregate principal amount of our 5.625% Senior Notes due 2023 (Senior 

Notes 2023) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act and to 
certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2023 bore interest at a 
rate of 5.625% per annum, payable semi-annually in arrears on January 15 and July 15, commencing on July 15, 2015. Senior 
Notes 2023 were to mature on January 15, 2023, unless earlier redeemed in accordance with their terms, or repurchased. 

On March 5, 2020, we redeemed Senior Notes 2023 in full at a price equal to 101.406% of the principal amount plus 
accrued and unpaid interest up to but excluding the redemption date. A portion of the net proceeds from the offerings of Senior 
Notes 2028 and Senior Notes 2030 was used to redeem Senior Notes 2023. Upon redemption, Senior Notes 2023 were 
cancelled and any obligation thereunder was extinguished. The resulting loss of $17.9 million has been recorded as a 
component of Other income (expense), net in our Consolidated Statements of Income. See note 23 "Other Income (Expense), 
Net" to our Consolidated Financial Statements.

66

 
Notes due 2022

Following our acquisition of Carbonite, our consolidated debt reflected $143.8 million of principal debt convertible notes 

(Notes due 2022). Notes due 2022 were originally issued by Carbonite, on April 4, 2017, in an unregistered offering to 
qualified institutional buyers pursuant to Rule 144A under the Securities Act. The Notes due 2022 were issued under an 
Indenture (the 2022 Notes Indenture) between Carbonite and U.S. Bank National Association, as trustee (the 2022 Notes 
Trustee). The Notes due 2022 accrued interest at 2.5% per year, which was payable semiannually in arrears on April 1 and 
October 1 of each year. The Notes due 2022 were to mature on April 1, 2022, unless earlier repurchased, redeemed or 
converted. Carbonite, now a subsidiary of OpenText, was the sole obligor on the Notes due 2022.

In connection with our acquisition of Carbonite, and as required by the 2022 Notes Indenture, Carbonite and the 2022 

Notes Trustee entered into a first supplemental indenture, dated as of December 24, 2019 (the 2022 Notes Supplemental 
Indenture). The 2022 Notes Supplemental Indenture provided that, at and after the effective time of our acquisition of 
Carbonite, the right to convert each $1,000 principal amount of the Notes due 2022 was changed into the right to convert such 
principal amount of the Notes due 2022 solely into cash in an amount equal to the Conversion Rate (as defined in the 2022 
Notes Indenture) in effect on the Conversion Date (as defined in the 2022 Notes Indenture) multiplied by $23.00, which was 
the price per share we paid in connection with our acquisition of Carbonite.

As a result of our acquisition of Carbonite, the Conversion Rate for the Notes due 2022 was temporarily increased by 

7.7633 per $1,000 principal amount of Notes due 2022 to yield a Conversion Rate of 46.4667 per $1,000 principal amount of 
Notes due 2022.  The increased Conversion Rate was in effect until the close of business on February 27, 2020.  As of February 
27, 2020, all Notes due 2022 had been surrendered and converted at a rate of $1,068.7341 in cash for each $1,000 principal 
amount. As of such date, there are no remaining Notes due 2022 outstanding.

Term Loan B

On May 30, 2018, we entered into a credit facility, which provides for a $1 billion term loan facility with certain lenders 
named therein, Barclays Bank PLC (Barclays), as sole administrative agent and collateral agent, and as lead arranger and joint 
bookrunner (Term Loan B) and borrowed the full amount on May 30, 2018 to, among other things, repay in full the loans under 
our prior $800 million term loan credit facility originally entered into on January 16, 2014. Repayments made under Term Loan 
B are equal to 0.25% of the principal amount in equal quarterly installments for the life of Term Loan B, with the remainder 
due at maturity.

Borrowings under Term Loan B are secured by a first charge over substantially all of our assets on a pari passu basis with 

the Revolver. Term Loan B has a seven year term, maturing in May 2025.

Borrowings under Term Loan B bear interest at a rate per annum equal to an applicable margin plus, at the borrower’s 

option, either (1) the Eurodollar rate for the interest period relevant to such borrowing or (2) an ABR rate. The applicable 
margin for borrowings under Term Loan B is 1.75%, with respect to LIBOR advances and 0.75%, with respect to ABR 
advances. The interest on the current outstanding balance for Term Loan B is equal to 1.75% plus LIBOR (subject to a 0.00% 
floor). As of June 30, 2020, the outstanding balance on the Term Loan B bears an interest rate of 1.92%. For more information 
regarding the impact of LIBOR, see "-Stress in the global financial system may adversely affect our finances and operations in 
ways that may be hard to predict or to defend against" included within Part I, Item 1A of this Annual Report on Form 10-K.

Term Loan B has incremental facility capacity of (i) $250 million plus (ii) additional amounts, subject to meeting a 

“consolidated senior secured net leverage” ratio not exceeding 2.75:1.00, in each case subject to certain conditions. 
Consolidated senior secured net leverage ratio is defined for this purpose as the proportion of our total debt reduced by 
unrestricted cash, including guarantees and letters of credit, that is secured by our or any of our subsidiaries’ assets, over our 
trailing twelve months net income before interest, taxes, depreciation, amortization, restructuring, share-based compensation 
and other miscellaneous charges.

Under Term Loan B, we must maintain a “consolidated net leverage” ratio of no more than 4:1 at the end of each financial 

quarter. Consolidated net leverage ratio is defined for this purpose as the proportion of our total debt reduced by unrestricted 
cash, including guarantees and letters of credit, over our trailing twelve months net income before interest, taxes, depreciation, 
amortization, restructuring, share-based compensation and other miscellaneous charges. As of June 30, 2020, our consolidated 
net leverage ratio was 2.0:1.

Revolver

On October 31, 2019, we amended our committed revolving credit facility (the Revolver) to increase the total 
commitments under the Revolver from $450 million to $750 million as well as to extend the maturity from May 5, 2022 to 
October 31, 2024. Borrowings under the Revolver are secured by a first charge over substantially all of our assets, on a pari 
passu basis with Term Loan B. The Revolver has no fixed repayment date prior to the end of the term. Borrowings under the 
Revolver bear interest per annum at a floating rate of LIBOR plus a fixed margin dependent on our consolidated net leverage 

67

 
ratio ranging from 1.25% to 1.75%. As of June 30, 2020, the outstanding balance on the Revolver bears an interest rate of 
1.94%. For more information regarding the impact of LIBOR, see "-Stress in the global financial system may adversely affect 
our finances and operations in ways that may be hard to predict or to defend against" included within Part I, Item 1A of this 
Annual Report on Form 10-K.

During the second quarter of Fiscal 2020, we drew down $750 million from the Revolver to partially fund the acquisition 

of Carbonite. In February 2020, we repaid $750 million drawn under the Revolver with a portion of the proceeds from the 
Senior Notes 2030 and Senior Notes 2028. In March 2020, we drew down $600 million from the Revolver as a preemptive 
measure in order to increase our cash position and preserve financial flexibility in light of current uncertainty in the global 
markets resulting from the COVID-19 pandemic. The proceeds from the $600 million draw down are presented within cash and 
cash equivalents and within the current portion of long-term debt in our Consolidated Balance Sheet as of June 30, 2020. 

Under the Revolver, we must maintain a “consolidated net leverage” ratio of no more than 4:1 at the end of each financial 

quarter. Consolidated net leverage ratio is defined for this purpose as the proportion of our total debt reduced by unrestricted 
cash, including guarantees and letters of credit, over our trailing twelve months net income before interest, taxes, depreciation, 
amortization, restructuring, share-based compensation and other miscellaneous charges. As of June 30, 2020, our consolidated 
net leverage ratio was 2.0:1.

As of June 30, 2020, we have $600 million outstanding balance on the Revolver (June 30, 2019—nil) and $150 million 

remains available to be drawn.

As of June 30, 2019, we had no outstanding balance on the Revolver. There was no activity during the year ended 

June 30, 2019.

For further details relating to our debt, please see note 11 "Long-Term Debt" to our Consolidated Financial Statements.

Shelf Registration Statement 

On November 29, 2019, we filed a universal shelf registration statement on Form S-3 with the SEC, which became 
effective automatically (the Shelf Registration Statement). The Shelf Registration Statement allows for primary and secondary 
offerings from time to time of equity, debt and other securities, including Common Shares, Preference Shares, debt securities, 
depositary shares, warrants, purchase contracts, units and subscription receipts. A base shelf short-form prospectus qualifying 
the distribution of such securities was concurrently filed with Canadian securities regulators on November 29, 2019. The type 
of securities and the specific terms thereof will be determined at the time of any offering and will be described in the applicable 
prospectus supplement to be filed separately with the SEC and Canadian securities regulators.

Pensions

As of June 30, 2020, our total unfunded pension plan obligations were $75.8 million, of which $2.7 million is payable 
within the next twelve months. We expect to be able to make the long-term and short-term payments related to these obligations 
in the normal course of operations. 

Our anticipated payments under our most significant plans, Open Text Document Technologies GmbH (CDT), GXS 

GmbH (GXS GER), GXS Philippines, Inc. (GXS PHP), for the fiscal years indicated below are as follows:

2021
2022
2023
2024
2025
2026 to 2030
Total

Fiscal years ending June 30,

CDT

GXS GER

GXS PHP

$

$

777
839
934
1,037
1,082
6,209
10,878

$

$

943
971
971
978
1,006
4,934
9,803

$

$

115
403
213
282
339
2,907
4,259

For a detailed discussion on pensions, see note 12 "Pension Plans and Other Post Retirement Benefits" to our 

Consolidated Financial Statements.

68

 
Commitments and Contractual Obligations 

As of June 30, 2020, we have entered the following contractual obligations with minimum payments for the indicated 

fiscal periods as follows: 

Long-term debt obligations (1) $
Operating lease obligations (2)
Purchase obligations for
contracts not accounted for as
lease obligations

Payments due between

Total
4,668,943

308,609

July 1, 2020 - June
30, 2021

July 1, 2021 - June
30, 2023

July 1, 2023 - June
30, 2025

July 1, 2025
 and beyond

$

150,929

$

301,274

$

1,226,553

$

2,990,187

71,577

105,177

59,198

72,657

108,572

47,489

61,083

—

—

$

5,086,124

$

269,995

$

467,534

$

1,285,751

$

3,062,844

(1) Includes interest up to maturity and principal payments. Excludes $600 million currently drawn on the Revolver, which we 
expect to repay within one year. Please see note 11 "Long-Term Debt" to our Consolidated Financial Statements for more 
details.
(2) Represents the undiscounted future minimum lease payments under our operating leases liabilities and excludes sublease 
income expected to be received under our various sublease agreements with third parties. Please see note 6 "Leases" to our 
Consolidated Financial Statements for more details.

Guarantees and Indemnifications

We have entered into customer agreements which may include provisions to indemnify our customers against third party 
claims that our software products or services infringe certain third party intellectual property rights and for liabilities related to 
a breach of our confidentiality obligations. We have not made any material payments in relation to such indemnification 
provisions and have not accrued any liabilities related to these indemnification provisions in our Consolidated Financial 
Statements. 

Occasionally, we enter into financial guarantees with third parties in the ordinary course of our business, including, 
among others, guarantees relating to taxes and letters of credit on behalf of parties with whom we conduct business. Such 
agreements have not had a material effect on our results of operations, financial position or cash flows. 

Litigation

We are currently involved in various claims and legal proceedings. Quarterly, we review the status of each significant 

legal matter and evaluate such matters to determine how they should be treated for accounting and disclosure purposes in 
accordance with the requirements of ASC Topic 450-20 "Loss Contingencies" (Topic 450-20). Specifically, this evaluation 
process includes the centralized tracking and itemization of the status of all our disputes and litigation items, discussing the 
nature of any litigation and claim, including any dispute or claim that is reasonably likely to result in litigation, with relevant 
internal and external counsel, and assessing the progress of each matter in light of its merits and our experience with similar 
proceedings under similar circumstances.

If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably 

estimated, we accrue a liability for the estimated loss in accordance with Topic 450-20. As of the date of this Annual Report on 
Form 10-K, the aggregate of such accrued liabilities was not material to our consolidated financial position or results of 
operations and we do not believe as of the date of this filing that it is reasonably possible that a loss exceeding the amounts 
already recognized will be incurred that would be material to our consolidated financial position or results of operations. As 
more fully described below, we are unable at this time to estimate a possible loss or range of losses in respect of certain 
disclosed matters.

69

 
 
 
Contingencies

IRS Matter

As we have previously disclosed, the United States Internal Revenue Service (IRS) is examining certain of our tax returns 

for our fiscal year ended June 30, 2010 (Fiscal 2010) through our fiscal year ended June 30, 2012 (Fiscal 2012), and in 
connection with those examinations is reviewing our internal reorganization in Fiscal 2010 to consolidate certain intellectual 
property ownership in Luxembourg and Canada and our integration of certain acquisitions into the resulting structure. We also 
previously disclosed that the examinations may lead to proposed adjustments to our taxes that may be material, individually or 
in the aggregate, and that we have not recorded any material accruals for any such potential adjustments in our Consolidated 
Financial Statements. 

We previously disclosed that, as part of these examinations, on July 17, 2015 we received from the IRS an initial Notice 

of Proposed Adjustment (NOPA) in draft form, that, as revised by the IRS on July 11, 2018 proposes a one-time approximately 
$335 million increase to our U.S. federal taxes arising from the reorganization in Fiscal 2010 (the 2010 NOPA), plus penalties 
equal to 20% of the additional proposed taxes for Fiscal 2010, and interest at the applicable statutory rate published by the IRS.

On July 11, 2018, we also received, consistent with previously disclosed expectations, a draft NOPA proposing a one time 

approximately $80 million increase to our U.S. federal taxes for Fiscal 2012 (the 2012 NOPA) arising from the integration of 
Global 360 Holding Corp. into the structure that resulted from the internal reorganization in Fiscal 2010, plus penalties equal to 
40% of the additional proposed taxes for Fiscal 2012, and interest.

On January 7, 2019, we received from the IRS official notification of proposed adjustments to our taxable income for 
Fiscal 2010 and Fiscal 2012, together with the 2010 NOPA and 2012 NOPA in final form. In each case, such documentation 
was as expected and on substantially the same terms as provided for in the previously disclosed respective draft NOPAs, with 
the exception of an additional proposed penalty as part of the 2012 NOPA.

A NOPA is an IRS position and does not impose an obligation to pay tax. We continue to strongly disagree with the IRS’ 
positions within the NOPAs and we are vigorously contesting the proposed adjustments to our taxable income, along with any 
proposed penalties and interest.

As of our receipt of the final 2010 NOPA and 2012 NOPA, our estimated potential aggregate liability, as proposed by the 

IRS, including additional state income taxes plus penalties and interest that may be due, was approximately $770 million, 
comprised of approximately $455 million in U.S. federal and state taxes, approximately $130 million of penalties, and 
approximately $185 million of interest. Interest will continue to accrue at the applicable statutory rates until the matter is 
resolved and may be substantial.

As previously disclosed and noted above, we strongly disagree with the IRS’ positions and we are vigorously contesting 

the proposed adjustments to our taxable income, along with the proposed penalties and interest. We are pursuing various 
alternatives available to taxpayers to contest the proposed adjustments, including currently through IRS Appeals and potentially 
U.S. Federal court. Any such alternatives could involve a lengthy process and result in the incurrence of significant expenses. 
As of the date of this Annual Report on Form 10-K, we have not recorded any material accruals in respect of these 
examinations in our Consolidated Financial Statements. An adverse outcome of these tax examinations could have a material 
adverse effect on our financial position and results of operations. 

For additional information regarding the history of this IRS matter, please see note 14 "Guarantees and Contingencies" in 

our Annual Report on Form 10-K for Fiscal 2018. 

CRA Matter

As part of its ongoing audit of our Canadian tax returns, the Canada Revenue Agency (CRA) has disputed our transfer 
pricing methodology used for certain intercompany transactions with our international subsidiaries and has issued notices of 
reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014 and Fiscal 2015. Assuming the utilization of available tax attributes 
(further described below), we estimate our potential aggregate liability, as of June 30, 2020, in connection with the CRA's 
reassessments for Fiscal 2012, Fiscal 2013, Fiscal 2014 and Fiscal 2015 to be limited to penalties and interest that may be due 
of approximately $44 million.

The notices of reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014 and Fiscal 2015 would, as drafted, increase our 

taxable income by approximately $90 million to $100 million for each of those years, as well as impose a 10% penalty on the 
proposed adjustment to income.

We strongly disagree with the CRA's positions and believe the reassessments of Fiscal 2012, Fiscal 2013, Fiscal 2014 and 

Fiscal 2015 (including any penalties) are without merit. We have filed notices of objection for Fiscal 2012, Fiscal 2013 and 
Fiscal 2014, and we will be filing a notice of objection for Fiscal 2015 shortly. We are currently seeking competent authority 
consideration under applicable international treaties in respect of these reassessments.

70

 
Even if we are unsuccessful in challenging the CRA's reassessments to increase our taxable income for Fiscal 2012, 
Fiscal 2013, Fiscal 2014 and Fiscal 2015, or potential reassessments that may be proposed for subsequent years currently under 
audit, we have elective deductions available for those years (including carry-backs from later years) that would offset such 
increased amounts so that no additional cash tax would be payable, exclusive of any assessed penalties and interest, as 
described above.

We will continue to vigorously contest the proposed adjustments to our taxable income and any penalty and interest 

assessments. As of the date of this Annual Report on Form 10-K, we have not recorded any accruals in respect of these 
reassessments in our Consolidated Financial Statements. Audits by the CRA of our tax returns for fiscal years prior to Fiscal 
2012 have been completed with no reassessment of our income tax liability in respect of our international transactions, 
including the transfer pricing methodology applied to them. The CRA is currently auditing Fiscal 2016 and Fiscal 2017. We are 
engaged in ongoing discussions with the CRA and continue to vigorously contest the CRA's audit positions.

GXS India Matter

Our Indian subsidiary, GXS India Technology Centre Private Limited (GXS India), is subject to potential assessments by 

Indian tax authorities in the city of Bangalore. GXS India has received assessment orders from the Indian tax authorities 
alleging that the transfer price applied to intercompany transactions was not appropriate. Based on advice from our tax 
advisors, we believe that the facts that the Indian tax authorities are using to support their assessment are incorrect. We have 
filed appeals and anticipate an eventual settlement with the Indian tax authorities. We have accrued $1.2 million to cover our 
anticipated financial exposure in this matter. 

Carbonite Class Action Complaint

On August 1, 2019, prior to our acquisition of Carbonite, a purported stockholder of Carbonite filed a putative class action 

complaint against Carbonite, its former Chief Executive Officer, Mohamad S. Ali, and its former Chief Financial Officer, 
Anthony Folger, in the United States District Court for the District of Massachusetts captioned Ruben A. Luna, Individually 
and on Behalf of All Others Similarly Situated v. Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19-cv-11662-
LTS). The complaint alleges violations of the federal securities laws under Sections 10(b) and 20(a) of the Securities Exchange 
Act of 1934, as amended, and Rule 10b-5 promulgated thereunder. The complaint generally alleges that the defendants made 
materially false and misleading statements in connection with Carbonite’s Server Backup VM Edition, and seeks, among other 
things, the designation of the action as a class action, an award of unspecified compensatory damages, costs and expenses, 
including counsel fees and expert fees, and other relief as the court deems appropriate. On August 23, 2019, a nearly identical 
complaint was filed in the same court captioned William Feng, Individually and on Behalf of All Others Similarly Situated v. 
Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19- cv-11808-LTS) (together with the Luna Complaint, the 
“Securities Actions”). On November 21, 2019, the court consolidated the Securities Actions, appointed a lead plaintiff, and 
designated a lead counsel. On January 15, 2020, the lead plaintiff filed a consolidated amended complaint generally making the 
same allegations and seeking the same relief as the complaint filed on August 1, 2019. The defendants moved to dismiss the 
Securities Actions on March 10, 2020. The motion was fully briefed in June 2020 and awaits the court's decision. In light of, 
among other things, the early stage of the litigation, we are unable to predict the outcome of this action and are unable to 
reasonably estimate the amount or range of loss, if any, that could result from this proceeding.

Carbonite vs Realtime Data

On February 27, 2017, prior to our acquisition of Carbonite, a non-practicing entity named Realtime Data LLC 

(“Realtime Data”) filed a lawsuit against Carbonite in the U.S. District Court for the Eastern District of Texas "Realtime Data 
LLC v. Carbonite, Inc. et al (No 6:17-cv-00121-RWS-JDL)", alleging that certain of Carbonite’s cloud storage services infringe 
upon certain patents held by Realtime Data. Realtime Data’s complaint against Carbonite sought damages in an unspecified 
amount and injunctive relief. On December 19, 2017, the U.S. District Court for the Eastern District of Texas transferred the 
case to the U.S District Court for the District of Massachusetts (No. 1:17-cv-12499). Realtime Data has also filed numerous 
other patent suits on the asserted patents against other companies around the country. In one of those suits, filed in the U.S. 
District Court for the District of Delaware, the Delaware Court on July 29, 2019 dismissed the lawsuit after declaring invalid 
three of the four patents asserted by Realtime Data against Carbonite. By way of Order dated August 19, 2019, the U.S. District 
Court for the District of Massachusetts stayed the action against Carbonite pending appeal of the dismissal in the Delaware 
lawsuit. As to the fourth patent, the U.S. Patent & Trademark Office Patent Trial and Appeal Board on September 24, 2019 
invalidated certain claims of that patent. No trial date has been set in the action against Carbonite. The Company is defending 
Carbonite vigorously. We have not accrued a loss contingency related to this matter because litigation related to a non-
practicing entity is inherently unpredictable. Although a loss is reasonably possible, an unfavorable outcome is not considered 
by management to be probable at this time and we remain unable to reasonably estimate a possible loss or range of loss 
associated with this litigation.

71

 
Please also see Part I, Item 1A "Risk Factors" in this Annual Report on Form 10-K.

Off-Balance Sheet Arrangements 

We do not enter into off-balance sheet financing as a matter of practice, except for guarantees relating to taxes and letters 

of credit on behalf of parties with whom we conduct business.

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk

We are primarily exposed to market risks associated with fluctuations in interest rates on our term loans, revolving loans 

and foreign currency exchange rates.

Interest rate risk

Our exposure to interest rate fluctuations relate primarily to our Term Loan B and the Revolver. 

As of June 30, 2020, we had an outstanding balance of $977.5 million on Term Loan B. Term Loan B bears a floating 

interest rate of 1.75% plus LIBOR. As of June 30, 2020, an adverse change of one percent on the interest rate would have the 
effect of increasing our annual interest payment on Term Loan B by approximately $9.8 million, assuming that the loan balance 
as of June 30, 2020 is outstanding for the entire period (June 30, 2019—$9.9 million).

As of June 30, 2020, we had an outstanding balance of $600.0 million on the Revolver. Borrowings under the Revolver 

bear interest per annum at a floating rate of LIBOR plus a fixed rate that is dependent on our consolidated net leverage ratio 
ranging from 1.25% to 1.75%. As of June 30, 2020, an adverse change of one percent on the interest rate would have the effect 
of increasing our annual interest payment on the Revolver by approximately $6.0 million, assuming that the full balance as of 
June 30, 2020 is outstanding for the entire period (June 30, 2019—nil).

For more information regarding the impact of LIBOR, see "-Stress in the global financial system may adversely affect our 
finances and operations in ways that may be hard to predict or to defend against" included within Part I, Item 1A of this Annual 
Report on Form 10-K.

Foreign currency risk

Foreign currency transaction risk

We transact business in various foreign currencies. Our foreign currency exposures typically arise from intercompany 

fees, intercompany loans and other intercompany transactions that are expected to be cash settled in the near term and are 
transacted in non-functional currency. We expect that we will continue to realize gains or losses with respect to our foreign 
currency exposures. Our ultimate realized gain or loss with respect to foreign currency exposures will generally depend on the 
size and type of cross-currency transactions that we enter into, the currency exchange rates associated with these exposures and 
changes in those rates. Additionally, we have hedged certain of our Canadian dollar foreign currency exposures relating to our 
payroll expenses in Canada.

Based on the foreign exchange forward contracts outstanding as of June 30, 2020, a one cent change in the Canadian 

dollar to U.S. dollar exchange rate would have caused a change of $0.6 million in the mark to market on our existing foreign 
exchange forward contracts (June 30, 2019—$0.6 million). 

Foreign currency translation risk

Our reporting currency is the U.S. dollar. Fluctuations in foreign currencies impact the amount of total assets and 
liabilities that we report for our foreign subsidiaries upon the translation of these amounts into U.S. dollars. In particular, the 
amount of cash and cash equivalents that we report in U.S. dollars for a significant portion of the cash held by these 
subsidiaries is subject to translation variance caused by changes in foreign currency exchange rates as of the end of each 
respective reporting period (the offset to which is recorded to accumulated other comprehensive income (AOCI) on our 
Consolidated Balance Sheets). 

The following table shows our cash and cash equivalents denominated in certain major foreign currencies as of June 30, 

2020 (equivalent in U.S. dollar):

72

 
(In thousands)

Euro

British Pound

Canadian Dollar

Swiss Franc

Other foreign currencies

Total cash and cash equivalents denominated in foreign currencies

U.S. dollar

Total cash and cash equivalents

U.S. Dollar
 Equivalent at
June 30, 2020

U.S. Dollar
 Equivalent at
June 30, 2019

$

229,579

$

64,865

20,311

43,365

93,292

451,412

1,241,438

$

1,692,850

$

120,417

33,703

12,635

56,776

105,273

328,804

612,205

941,009

If overall foreign currency exchange rates in comparison to the U.S. dollar uniformly weakened by 10%, the amount of 
cash and cash equivalents we would report in equivalent U.S. dollars would decrease by $45.1 million (June 30, 2019—$32.9 
million), assuming we have not entered into any derivatives discussed above under "Foreign Currency Transaction Risk".

Item 8. 

Financial Statements and Supplementary Data

The response to this Item 8 is submitted as a separate section of this Annual Report on Form 10-K. See Part IV, Item 15.

Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A. 

Controls and Procedures

(A) Evaluation of Disclosure Controls and Procedures 

As of the end of the period covered by this Annual Report on Form 10-K, our management, with the participation of the 
Chief Executive Officer and Chief Financial Officer, performed an evaluation of the effectiveness of the design and operation 
of our disclosure controls and procedures as defined in Rule 13a-15(e) promulgated under the Securities Exchange Act of 1934, 
as amended (the Exchange Act). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded 
that as of June 30, 2020, our disclosure controls and procedures were effective to provide reasonable assurance that information 
required to be disclosed in our reports filed or submitted under the Exchange Act were recorded, processed, summarized and 
reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and that information 
required to be disclosed by us in the reports we file under the Exchange Act (according to Rule 13(a)-15(e)) is accumulated and 
communicated to our management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow 
timely decisions regarding required disclosure.

(B) Management's Annual Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting 
(ICFR), as such term is defined in Exchange Act Rule 13a-15(f). ICFR is a process designed by, or under the supervision of, 
our Chief Executive Officer and Chief Financial Officer and effected by our Board of Directors, management and other 
personnel, to provide reasonable assurance regarding the reliability of our financial reporting and the preparation of our 
financial statements for external purposes in accordance with generally accepted accounting principles. ICFR includes those 
policies and procedures that (i) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the 
transactions and dispositions of assets; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that our receipts and 
expenditures are being made only in accordance with the authorizations of our management and our directors; and (iii) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of our assets that 
could have a material effect on our financial statements. 

Our management assessed our ICFR as of June 30, 2020, the end of our most recent fiscal year. In making our 
assessment, our management used the criteria established in Internal Control-Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission. 

Our management has excluded the ICFR of Carbonite, Inc. (Carbonite), which we acquired on December 24, 2019 as 
discussed in note 19 "Acquisitions" to the Consolidated Financial Statements included elsewhere in this Annual Report on 

73

 
Form 10-K. Total revenues subject to Carbonite's ICFR represented 7.6% of our consolidated total revenues for the fiscal year 
ended June 30, 2020. Total assets subject to Carbonite's ICFR represented 17.2% of our consolidated total assets as of June 30, 
2020 (of which $1.6 billion, or 15.6% of our consolidated total assets, represents goodwill and net intangible assets subject to 
our internal control over financial reporting as of June 30, 2020).

Based on the results of our evaluation, our management, including the Chief Executive Officer and Chief Financial 

Officer, concluded that our ICFR was effective as of June 30, 2020.

The results of our management’s assessment were reviewed with our Audit Committee and the conclusion that our ICFR 
was effective as of June 30, 2020 has been audited by KPMG LLP, our independent registered public accounting firm, as stated 
in their report which is included in Part IV, Item 15 of this Annual Report.

Our management, including the Chief Executive Officer and Chief Financial Officer, do not expect that our disclosure 

controls or our ICFR will prevent or detect all error or all fraud. A control system, no matter how well designed and operated, 
can provide only reasonable, not absolute, assurance that the control system's objectives will be met. The design of a control 
system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their 
costs. Further, because of the inherent limitations in all control systems, no evaluation of controls can provide absolute 
assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, have 
been detected. These inherent limitations include the realities that judgments in decision-making can be faulty and that 
breakdowns can occur because of simple error. Controls can also be circumvented by the individual acts of some persons, by 
collusion of two or more people, or by management override of the controls. The design of any system of controls is based in 
part on certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in 
achieving its stated goals under all potential future conditions. Any evaluation of prospective control effectiveness, with respect 
to future periods, is subject to risks. Over time, controls may become inadequate because of changes in conditions or 
deterioration in the degree of compliance with policies or procedures.

(C) Attestation Report of the Independent Registered Public Accounting Firm

KPMG LLP, our independent registered public accounting firm, has issued a report under Public Company Accounting 
Oversight Board Auditing Standard No. 5 on the effectiveness of our ICFR. See Part IV, Item 15 of this Annual Report on Form 
10-K. 

(D) Changes in Internal Control over Financial Reporting (ICFR)

Based on the evaluation completed by our management, in which our Chief Executive Officer and Chief Financial Officer 

participated, our management has concluded that there were no changes in our internal control over financial reporting (as 
defined in Rule 13a-15(f) under the Exchange Act) during the fiscal quarter ended June 30, 2020 that have materially affected, 
or are reasonably likely to materially affect, our internal control over financial reporting.

As a result of COVID-19, our employees have shifted to a work from home model beginning in March 2020. While pre-

existing controls were not specifically designed to operate in our current work from home environment, we believe that 
established internal controls over financial reporting continue to address all identified risk areas.

Item 9B. 

Other Information

None.

74

 
Part III

Item 10. 

Directors, Executive Officers and Corporate Governance 

The following table sets forth certain information as to our directors and executive officers as of July 31, 2020.

Name 

Age Office and Position Currently Held With Company

Mark J. Barrenechea

Madhu Ranganathan

Savinay Berry

Lou Blatt

Gordon A. Davies

Prentiss Donohue

Paul Duggan

Simon Harrison

David Jamieson

Muhi Majzoub

James McGourlay

Douglas M. Parker

Howard Rosen

Craig Stilwell

Brian Sweeney

P. Thomas Jenkins

Randy Fowlie (2)(3)

Major General David Fraser (3)

Gail E. Hamilton (1)

Stephen J. Sadler

Harmit Singh (2)

Michael Slaunwhite (1)(3)

Katharine B. Stevenson (2)

Carl Jürgen Tinggren (2)

Deborah Weinstein (1)(3)

55 Vice Chair, Chief Executive Officer and Chief Technology Officer, Director

56

44

58

58

50

45

50

55

60

51

49

56

49

56

60

Executive Vice President, Chief Financial Officer

Senior Vice President, Cloud Service Delivery

Senior Vice President, Chief Marketing Officer

Executive Vice President, Chief Legal Officer and Corporate Development

Senior Vice President, Partners & Alliances

Senior Vice President, Revenue Operations

Executive Vice President, Worldwide Sales

Senior Vice President, Chief Information Officer

Executive Vice President, Chief Product Officer

Executive Vice President, Customer Operations

Senior Vice President, Corporate Development

Senior Vice President, Chief Accounting Officer

Executive Vice President and General Manager SMB and Consumer

Senior Vice President, Chief Human Resources Officer

Chairman of the Board

60 Director

63 Director

70 Director

69 Director

57 Director

59 Director

58 Director

62 Director

60 Director

(1)  Member of the Compensation Committee.
(2)  Member of the Audit Committee.
(3)  Member of the Corporate Governance and Nominating Committee.

Mark J. Barrenechea

Mr. Barrenechea joined OpenText in January 2012 as the President and Chief Executive Officer. In January 2016, Mr. 

Barrenechea took on the role of Chief Technology Officer, while remaining the Company’s Chief Executive Officer. In 
September 2017, Mr. Barrenechea was appointed Vice Chair, in addition to remaining the Chief Executive Officer and Chief 
Technology Officer. Before joining OpenText, Mr. Barrenechea was President and Chief Executive Officer of Silicon Graphics 
International Corporation (SGI), where he also served as a member of the Board. During Mr. Barrenechea's tenure at SGI, he 
led strategy and execution, which included transformative acquisition of assets, as well as penetrating diverse new markets and 

75

 
geographic regions. Mr. Barrenechea also served as a director of SGI from 2006 to 2012. Prior to SGI, Mr. Barrenechea served 
as Executive Vice President and CTO for CA, Inc. (CA), (formerly Computer Associates International, Inc.) from 2003 to 2006 
and was a member of the executive management team. Before going to CA, Mr. Barrenechea was the Senior Vice President of 
Applications Development at Oracle Corporation from 1997 to 2003, managing a multi-thousand person global team while 
serving as a member of the executive management team. From 1994 to 1997, Mr. Barrenechea served as Vice President of 
Development at Scopus, a software applications company. Prior to Scopus, Mr. Barrenechea was the Vice President of 
Development at Tesseract, where he was responsible for reshaping the company's line of CRM and human capital management 
software. Mr. Barrenechea serves as a member of the Board and Audit Committee of Dick's Sporting Goods and also serves as 
a board member of Avery Dennison Corporation. In the past five years, Mr. Barrenechea also served as a director of Hamilton 
Insurance Group. Mr. Barrenechea holds a Bachelor of Science degree in computer science from Saint Michael's College. He 
has been the recipient of many awards, including the 2011 Best Large Company CEO from the San Francisco Business Times 
and 2015 Results-Oriented CEO of the year by CEO World Awards. Mr. Barrenechea has authored several books including The 
Intelligent and Connected Enterprise, The Golden Age of Innovation, Digital Manufacturing, Digital Financial Services, On 
Digital, Digital: Disrupt or Die, eGovernment or Out of Government, Enterprise Information Management: The Next 
Generation of Enterprise Software. He has also written a number of whitepapers, such as The Resilient Organization: 
COVID-19 and New Ways to Work, The Cloud: Destination for Innovation and Security: Creating Trust in a Zero Trust World.

Madhu Ranganathan

Ms. Ranganathan joined OpenText as Executive Vice President, Chief Financial Officer in April 2018. With more than 25 
years of financial leadership experience, Ms. Ranganathan most recently served as the Chief Financial Officer for [24]7.ai from 
June 2008 to March 2018. Ms. Ranganathan also held senior financial roles at Rackable Systems from December 2005 to May 
2008, Redback Networks from August 2002 to November 2005, and Backweb Technologies from December 1996 to January 
2000. She also has public accounting experience with PricewaterhouseCoopers LLC. Ms. Ranganathan currently serves as 
Board Member for Akamai Technologies. In the past five years she served as a Board Member of ServiceSource and 
Watermark, a Bay Area organization focused on professional development for women. Ms. Ranganathan holds an MBA in 
Finance from the University of Massachusetts, is a Certified Public Accountant in California and a Chartered Accountant 
(India).

Savinay Berry

Mr. Berry has served as the Company's Senior Vice President, Cloud Service Delivery since January 2019. He is 

responsible for all OpenText Cloud Services, including infrastructure, Service Delivery, Managed Services, eDiscovery, 
Security Cloud Services and Professional Services in the Philippines. Prior to this role, Mr. Berry served as Vice President, 
Engineering and Products from 2017 to 2019. Prior to joining OpenText, Mr. Berry was Vice President, Product Management at 
Dell EMC from 2015 to 2017 and Director, Advanced Product and Technology at Intuit from 2013 to 2014. He also served as 
Vice President of Product Management at Empowered Inc (acquired by Qualcomm) from 2011 to 2012 and from 2008 to 2011, 
Mr. Berry served as Principal, Granite Ventures. Mr. Berry holds both a Bachelor and Master’s Degree in Electrical and 
Computer Engineering and an MBA from Kellogg School of Management at Northwestern University.

Lou Blatt

Mr. Blatt has served as OpenText's Senior Vice President and Chief Marketing Officer since April 2020. Prior to joining 

OpenText, Mr. Blatt served as the Senior Vice President, Strategy and Operations at Genesys from June 2015 to July 2019. 
While at Genesys, Mr. Blatt led strategic efforts, including the company’s transition to the cloud. From April 2011 to June 2015 
Mr. Blatt served as Senior Vice President at Pega (PEGA) leading its transformation from a business process management 
company to a customer relationship management company. Mr. Blatt was also the Chief Product Officer at ACI Worldwide 
(ACIW) from March 2008 to March 2011 where he was responsible for defining and communicating the company's product 
vision, strategy and the development life cycle. Mr. Blatt holds a Ph.D. and MA from Boston University and graduated from the 
Advanced Management Program at Harvard Business School. Mr. Blatt currently serves as Advisory Board Member for Earth 
PBC, a software company focused on sustainability and fair labor practices in some of the most remote parts of the world.

Gordon A. Davies

Mr. Davies joined OpenText as Chief Legal Officer in September 2009. Mr. Davies also has responsibility for Corporate 

Development, the Office of the Chief Compliance Officer and the Corporate Secretary Group. Prior to joining OpenText, 
Mr. Davies was the Chief Legal Officer and Corporate Secretary of Nortel Networks Corporation. During his sixteen years at 
Nortel, Mr. Davies acted as Deputy General Counsel and Corporate Secretary during 2008, and as interim Chief Legal Officer 
and Corporate Secretary in 2005 and again in 2007. He led the Corporate Securities legal team as General Counsel-Corporate 
from 2003, with responsibility for providing legal support on all corporate and securities law matters, and spent five years in 

76

 
Europe supporting all aspects of the Europe, Middle East and Africa (EMEA) business, ultimately as General Counsel, EMEA. 
Prior to joining Nortel, Mr. Davies practiced securities law at a major Toronto law firm. Mr. Davies holds an LL.B and an MBA 
from the University of Ottawa, and a B.A. from the University of British Columbia. He is a member of the Law Society of 
Upper Canada, the Canadian Bar Association, the Association of Canadian General Counsel and the Society of Corporate 
Secretaries and Governance Professionals.

Prentiss Donohue

Mr. Donohue has served as Senior Vice President, Portfolio group since January 2019. Prior to this role, Mr. Donohue 

served as Senior Vice President of Professional Services from April 2016 to January 2019. He brings over 20 years of 
experience in support and services management. Prior to joining OpenText, Mr. Donohue served as Group Vice President and 
General Manager of Advanced Customer Services for Oracle Corporation from January 2010 to March 2016, where he was 
responsible for driving Oracle’s innovative software, systems and cloud services. From April 1998 to December 2010, Mr. 
Donohue worked at Sun Microsystems in various leadership roles, including in Managed Services Management and Corporate 
Marketing. Mr. Donohue served on the board of directors of Summit Charter School until May 2016. Mr. Donohue holds a BA 
from the University of Colorado and has completed executive leadership programs at the University of Michigan’s Ross School 
of Business and the University of Hong Kong.

Paul Duggan

Mr. Duggan joined OpenText as Senior Vice President of Revenue Operations in January 2017. He is responsible for 
operations across sales, professional services, business networks, and customer support. Prior to joining OpenText, Mr. Duggan 
held various roles at Oracle Corporation, including Group Vice President of Support Renewal Sales, North America from 
December 1999 to January 2017. Previously, Mr. Duggan served on the advisory board for the Technology Services Industry 
Association from 2016 to 2017. He has completed executive leadership programs at the University of Michigan Ross School of 
Business and IESE Business School in Barcelona, Spain.

Simon Harrison

Mr. Harrison has served as the Company’s Executive Vice President of Worldwide Sales since October 2017. Prior to this, 

Mr. Harrison, who joined the Company through its acquisition of IXOS AG, has held a number of senior leadership roles, 
including serving as its Senior Vice President of Enterprise Sales from 2015 to 2017, Senior Vice President of Fast Growth 
Markets from 2014 to 2015 and as the Company’s Senior Vice President of Sales for the EMEA region from 2012 to 2014. Mr. 
Harrison holds an honors degree in Computer Science from Leeds University.

David Jamieson

Mr. Jamieson joined OpenText as the Chief Information Officer in November 2014. He brings over 25 years of experience 

in leading Information Technology organizations through the ever-changing technology landscape. Prior to joining OpenText, 
Mr. Jamieson worked at Barrick Gold Corporation, where he served as Director of Information Technology for four years 
before being appointed as the Vice President of Information Management and Technology in 2005. Mr. Jamieson has held 
senior positions with companies such as Universal Studios Canada from 1999 to 2001, EDS/SHL Systemhouse from 1996 to 
1999, and Canadian Pacific Railway from 1988 to 1996. Mr. Jamieson holds a Bachelor of Applied Science, Mechanical 
Engineering from the University of Toronto and received his Professional Engineer designation in 1990.

Muhi Majzoub

Mr. Majzoub has served as Executive Vice President, Engineering since January 2016. Prior to that he served as Senior 
Vice President, Engineering from June 2012 to January 2016. Mr. Majzoub is responsible for managing product development 
cycles, global development organization and driving internal operations and development processes. Mr. Majzoub is a seasoned 
enterprise software technology executive having recently served as Head of Products for NorthgateArinso, a private company 
that provides global Human Resources software and services. Prior to this, Mr. Majzoub was Senior Vice President of Product 
Development for CA, Technologies from June 2004 to July 2010. Mr. Majzoub also worked for several years as Vice President 
for Product Development at Oracle Corporation from January 1989 to June 2004. Mr. Majzoub attended San Francisco State 
University.

James McGourlay

Mr. McGourlay has served as Executive Vice President, Customer Operations since October 2017. Prior to this, Mr. 
McGourlay was the Company's Senior Vice President of Global Technical Services from May 2015 to October 2017 and Senior 
Vice President of Worldwide Customer Service from February 2012 to May 2015. Mr. McGourlay joined OpenText in 1997 

77

 
and held progressive positions in information technology, technical support, product support and special projects, including, 
Director, Customer Service and Vice President, Customer Service.

Douglas M. Parker

Mr. Parker has served as the Company's Senior Vice President, Corporate Development since October 2019. From 
January 2018 to October 2019, Mr. Parker served as President & Chief Executive Officer of Quarterhill Inc., focused on the 
acquisition, management and growth of companies in dedicated technology areas. Mr. Parker previously served as Senior Vice 
President, Corporate Development of OpenText from 2015 to 2017. Prior to this role, Mr. Parker held the position of Vice 
President, General Counsel & Assistant Secretary from 2009 to 2015, where he was responsible for a variety of corporate legal, 
litigation management, and governance activities. Mr. Parker also served as Executive Sponsor to OpenText Brazil operations 
in 2014. Prior to joining OpenText, Mr. Parker worked for Nortel Networks Corporation in a variety of senior legal roles, 
including Managing Attorney, where he was responsible for the company’s global M&A legal function from 2006 to 2009. Mr. 
Parker holds an Executive Masters of Business Administration from the Richard Ivey School of Business, The University of 
Western Ontario, a Bachelor of Laws degree from Queen’s University, and a Bachelor of Arts (Honors) degree from Trinity 
College, The University of Toronto.

Howard Rosen

Mr. Rosen joined OpenText as Senior Vice President and Chief Accounting Officer in April 2020. Prior to joining 
OpenText, Mr. Rosen served as Vice President, Global Controller and Principal Accounting Officer at Wesco Aircraft from 
September 2018 to March 2020. Mr. Rosen also served as Vice President and Corporate Controller at Safe-Guard Products 
International from June 2017 to September 2018, as Senior Vice President and Chief Accounting Officer at RioCan from 2011 
to 2016, as Chief Accounting Officer, Global Controller at Husky Injection Moldings Systems from 2010 to 2011 and as Senior 
Vice President and Chief Accounting Officer at MDS Inc. from 2007 to 2010. Mr. Rosen is a CPA and holds a BSBA, 
Accounting from Georgetown University.

Craig Stilwell

Mr. Stilwell joined OpenText as the Executive Vice President and General Manager, SMB and Consumer in December 

2019 through the acquisition of Carbonite. Prior to joining OpenText, Mr. Stilwell was the Chief Revenue Officer of Carbonite 
from July 2019 to December 2019, where he was responsible for leading the company’s go-to-market efforts, including global 
sales and marketing. From February 2000 to July 2019 Mr. Stilwell held various leadership roles at Citrix Systems, including 
Senior Vice President of Partner Sales, Vice President of US Commercial Sales and Regional COO of the Americas. Mr. 
Stilwell holds a BSBA with honors in Finance from the University of Florida and serves on the Board of Trustees for his local 
Leukemia and Lymphoma Society chapter.

Brian Sweeney

Mr. Sweeney joined OpenText as Chief Human Resources Officer in October 2018. He has over 25 years of experience as 
a Human Resource (HR) leader in high growth, global technology businesses, and professional services consulting. He has led 
organizational growth and transformation initiatives, including international expansion, M&A, global talent management, 
compensation and benefits, employee engagement, communication and cultural transformation. Prior to joining OpenText, Mr. 
Sweeney worked at Amgen Inc. from 2003 to 2018, where he served in various HR leadership roles, including Global VP of 
HR, Head of HR for Global R&D, and VP of International Human Resources. Prior to this, Mr. Sweeney worked at Dell, where 
he served as Director of Worldwide Compensation and Benefits from 1993 to 1997 and HR Director from 1997 to 2001. From 
1989 to 1992, Mr. Sweeney was a Human Resources consultant at AON Hewitt Associates, working across multiple client 
industry sectors in the practice areas of employee benefits and executive compensation. Earlier in his professional career, Mr. 
Sweeney worked in corporate sales and sales management for Steelcase, Inc. Mr. Sweeney holds an MBA from the University 
of Michigan and a Bachelor’s degree in Sociology from Vanderbilt University.

P. Thomas Jenkins 

Mr. Jenkins is Chair of the Board of OpenText. From 1994 to 2005, Mr. Jenkins was President, then Chief Executive 
Officer and then from 2005 to 2013, Chief Strategy Officer of OpenText. Mr. Jenkins has served as a Director of OpenText 
since 1994 and as its Chairman since 1998. In addition to his OpenText responsibilities, Mr. Jenkins is Chair of the World Wide 
Web Foundation, a Commissioner of the Tri-Lateral Commission. Mr. Jenkins has also served as a board member of Manulife 
Financial Corporation, Thomson Reuters Inc. and TransAlta Corporation. He was also past Chair of the Ontario Global 100 
(OG100) and past Canadian Co-Chair of the Atlantik Bruecke. He was the tenth Chancellor of the University of Waterloo and 
was the Chair of the National Research Council of Canada (NRC). Mr. Jenkins received an M.B.A. from Schulich School of 
Business at York University, an M.A.Sc. from the University of Toronto and a B.Eng. & Mgt. from McMaster University. Mr. 

78

 
Jenkins received honorary doctorates from six universities. He is a member of the Waterloo Region Entrepreneur Hall of Fame, 
a Companion of the Canadian Business Hall of Fame and recipient of the Ontario Entrepreneur of the Year award, the 
McMaster Engineering L.W. Shemilt Distinguished Alumni Award and the Schulich School of Business Outstanding Executive 
Leadership award. He is a Fellow of the Canadian Academy of Engineering (FCAE). Mr. Jenkins was awarded the Canadian 
Forces Decoration (CD) and the Queen's Diamond Jubilee Medal (QJDM). Mr. Jenkins is an Officer of the Order of Canada 
(OC).

Randy Fowlie

Mr. Fowlie has served as a director of OpenText since March 1998. From March 2011 to April 2017, Mr. Fowlie was the 

President and CEO of RDM Corporation, a leading provider of specialized hardware and software solutions in the electronic 
payment industry. Mr. Fowlie operated a consulting practice from July 2006 to December 2010. From January 2005 until July 
2006, Mr. Fowlie held the position of Vice President and General Manager, Digital Media, of Harris Corporation, formerly 
Leitch Technology Corporation (Leitch), a company that was engaged in the design, development, and distribution of audio and 
video infrastructure to the professional video industry. Leitch was acquired in August 2005 by Harris Corporation. From June 
1999 to January 2005, Mr. Fowlie held the position of Chief Operating Officer and Chief Financial Officer of Inscriber 
Technology Corporation (Inscriber), a computer software company and from February 1998 to June 1999 Mr. Fowlie was the 
Chief Financial Officer of Inscriber. Inscriber was acquired by Leitch in January 2005. Prior to working at Inscriber Mr. Fowlie 
was a partner with KPMG LLP, Chartered Accountants, where he worked from 1984 to February 1998. Mr. Fowlie received a 
B.B.A. (Honours) from Wilfrid Laurier University and is a Chartered Professional Accountant. Currently, Mr. Fowlie is also a 
director of Dye & Durham Corporation, which became a public company in July 2020, as well as InvestorCom Inc. and 
Sapphire Digital Health Solutions Inc., both privately held companies. In the last five years, Mr. Fowlie also served as a 
director of RDM Corporation.

Major General David Fraser

Major-General (Ret.) David Fraser has served as a director of OpenText since September 2018. Mr. Fraser is the President 

of Aegis Six Corporation of Toronto. Mr. Fraser was commissioned as an Infantry Officer following graduation from Carleton 
University with a Bachelor of Arts in 1980. He served in various command and staff positions in the Princess Patricia’s 
Canadian Light Infantry from platoon to Division throughout his 30 year career. Most notable, he commanded the NATO 
coalition in southern Afghanistan in 2006. He is a graduate of the Canadian Forces Command and Staff College in Toronto, 
holds a Master’s of Management and Policy and is a graduate of the United States Capstone Program (Executive School for 
generals). His honors and awards including the Commander of Military Merit, the Canadian Meritorious Service Cross, the 
Meritorious Service Medal, the United States Legion of Honor and Bronze Star (for service in Afghanistan), and awards from 
the Netherlands, Poland, and NATO. He is the recipient of the Vimy award for contributions to leadership and international 
affairs and the Atlantic Council Award for international leadership. Upon his departure from the military, Mr. Fraser joined the 
private sector and, along with his partners, created Blue Goose Pure Foods. Mr. Fraser joined INKAS® Armored Vehicle 
Manufacturing as their Chief Operating Officer in 2015 until 2017. In 2016, he founded Aegis Six Corporation, which aims at 
addressing the needs of capacity building abroad and for the private sector within Canada. Mr. Fraser currently works with the 
Bank of Montreal on their Canadian Defence Community Banking Program, serves as a director of Route1, Inc, Antoxa Corp. 
and the Canadian Forces College Foundation. He is a member of The Prince’s Charities Advisory Council as well as the 
Conference of Defence Association board. Mr. Fraser is also a mentor at the Ivey Business School and is the co-author of 
Operation Medusa, The Furious Battle that Saved Afghanistan from the Taliban.

Gail E. Hamilton

Ms. Hamilton has served as a director of OpenText since December 2006. For the five years prior thereto, Ms. Hamilton 

led a team of over 2,000 employees worldwide as Executive Vice President at Symantec Corp (Symantec), an infrastructure 
software company, and most recently had “P&L” responsibility for their global services and support business. While leading 
Symantec's $2B enterprise and consumer business, Ms. Hamilton helped steer the company through an aggressive acquisition 
strategy. In 2003, Information Security magazine recognized Ms. Hamilton as one of the “20 Women Luminaries” shaping the 
security industry. Ms. Hamilton has over 20 years of experience growing leading technology and services businesses in the 
enterprise market. She has extensive management experience at Compaq and Hewlett Packard, as well as Microtec Research. 
Ms. Hamilton received both a BSEE from the University of Colorado and an MSEE from Stanford University. Currently, Ms. 
Hamilton is also a director of Arrow Electronics. In the past five years Ms. Hamilton also served as a director of Ixia and 
Westmoreland Coal Company. She was recently named as one of WomenInc.'s 2018 Most Influential Corporate Board 
Directors.

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Stephen J. Sadler

Mr. Sadler has served as a director of OpenText since September 1997. From April 2000 to present, Mr. Sadler has served 
as the Chairman and CEO of Enghouse Systems Limited, a publicly traded software company that provides enterprise software 
solutions focusing on remote work, contact centers, visual computing and communications for next generation software defined 
networks. Mr. Sadler was previously Chief Financial Officer, President and Chief Executive Officer of GEAC Computer 
Corporation Ltd. (GEAC). Prior to Mr. Sadler's involvement with GEAC, he held executive positions with Phillips Electronics 
Limited and Loblaws Companies Limited, and was Chairman of Helix Investments (Canada) Inc. Currently, Mr. Sadler is a 
director of Enghouse Systems Limited. Mr. Sadler has a Business and Security Valuation certificate from the Canadian 
Association of Business Valuators, holds a B.A. Sc. (Honours) in Industrial Engineering and an M.B.A. (Dean's List) from York 
University. He is also a Chartered Professional Accountant.

Harmit Singh

Mr. Singh has served as a director of OpenText since September 2018. He is the Executive Vice President and Chief 
Financial Officer of Levi Strauss & Co., where he is responsible for managing the company’s finance, information technology, 
strategic sourcing and global business services functions globally. This includes: financial planning and analysis; strategic 
planning and corporate development; accounting and controls; tax; enterprise risk management; treasury; internal audit; and 
investor relations. Mr. Singh is a seasoned financial executive with almost 30 years of experience in driving growth for global 
consumer brands. Prior to joining Levi Strauss & Co. in January 2013, Mr. Singh has served as Chief Financial Officer of Hyatt 
Hotels Corporation, where he played an instrumental role in successfully establishing a global financial structure, taking the 
company public, building a strong balance sheet, and driving growth by supporting capital deployment for acquisition and 
investments. Before Hyatt Hotels Corporation, Mr. Singh held various global leadership roles at Yum! Brands Inc., one of the 
world’s largest restaurant companies, (including acting as Chief Financial Officer of Pizza Hut and Chief Financial Officer of 
Yum International). Early in his career, Mr. Singh also worked at American Express India and Pricewaterhouse in India. Mr. 
Singh holds a Bachelor of Commerce from Shri Ram College of Commerce, Delhi University, and is a Chartered Accountant 
from India. He is also a member of the CNBC Global CFO Council and Wall Street Journal CFO Network. In October 2016, 
Mr. Singh was named to the board of directors of Buffalo Wild Wings Inc., the owner, operator and franchisor of Buffalo 
Wings® restaurants, where he served as a director and Chair of the Audit Committee until February 2018.

Michael Slaunwhite

Mr. Slaunwhite has served as a director of OpenText since March 1998. Mr. Slaunwhite also currently serves on the board 

of Vector Talent Holdings, L.P., the parent holding company of Saba Software, since 2017. Previously, Mr. Slaunwhite also 
served as Chairman of the board of Saba Software. Prior to his appointment at Vector Talent Holdings, Mr. Slaunwhite served 
as CEO and Chairman of Halogen Software Inc. from 2000 to August 2006, as President and Chairman from 1995 to 2000, and 
as a Director and Chairman from 1995 up to its acquisition by Vector Talent Holdings in 2017. From 1994 to 1995, Mr. 
Slaunwhite was an independent consultant to a number of companies, assisting them with strategic and financing plans. Mr. 
Slaunwhite was the Chief Financial Officer of Corel Corporation from 1988 to 1993. Mr. Slaunwhite holds a B.A. Commerce 
(Honours) from Carleton University.

Katharine B. Stevenson

Ms. Stevenson has served as a director of OpenText since December of 2008. She is a corporate director who has served 

on a variety of public and Not-for-Profit boards in Canada and the United States. Ms. Stevenson is director of the Canadian 
Imperial Bank of Commerce (CIBC) where she chairs its Corporate Governance Committee. Ms. Stevenson is also a director of 
CIBC Bancorp USA Inc. and CIBC USA, and serves on the board of Capital Power Corporation (Audit Committee Chair). 
CIBC and Capital Power Corporation are publicly listed companies. She also serves on the St. Michael's Hospital Foundation 
Board. She was formerly a senior finance executive of Nortel Networks Corporation from 1995 to 2007. Previously, she held a 
variety of positions in investment and corporate banking at JP Morgan Chase & Co. Ms. Stevenson holds a B.A. (Magna Cum 
Laude) from Harvard University. She is certified with the professional designation ICD.D. granted by the Institute of Corporate 
Directors (ICD). Ms. Stevenson was named one of the 2018 Top 100 Most Powerful Women in Canada. In the last five years, 
Ms. Stevenson also served as a director of Valeant Pharmaceuticals International Inc., currently Bausch Health Companies Inc 
and CAE Inc.

Carl Jürgen Tinggren

Mr. Tinggren has served as a director of OpenText since February 2017. Mr. Tinggren is the former Chief Executive 

Officer of Schindler Group, a European based global industrial corporation, and has over 30 years of international business 
experience. Previous to Schindler Group, Mr. Tinggren gained extensive management experience at Sika AG, a public specialty 
chemicals company, based out of Switzerland, Sweden and North America, as well as at Booz Allen & Hamilton. Mr. Tinggren 

80

 
is currently the Chairman of the board of Bekaert SA and a member of the board of directors of Johnson Controls International, 
where he also serves as lead director and as chair of the audit committee. Previously, Mr. Tinggren also served as a director of 
Schindler Group, the Conference Board and Sika AG. Mr. Tinggren received an M.B.A. from Stockholm School of Economics 
and New York University Business School. 

Deborah Weinstein

Ms. Weinstein has served as a director of OpenText since December 2009. Ms. Weinstein is a co-founder and partner of 

LaBarge Weinstein LLP, a business law firm based in Ottawa, Ontario, since 1997. Ms. Weinstein's legal practice specializes in 
corporate finance, securities law, mergers and acquisitions and business law representation of public and private companies, 
primarily in knowledge-based growth industries. Prior to founding LaBarge Weinstein LLP, Ms. Weinstein was a partner of the 
law firm Blake, Cassels & Graydon LLP, where she practiced from 1990 to 1997 in Ottawa, and in Toronto from 1985 to 1987. 
Ms. Weinstein also serves on a number of not-for-profit boards. Ms. Weinstein has been recognized by Martindale- Hubbell 
(U.S.) with the highest possible rating in both Legal Ability and Ethical Standards. As well LaBarge Weinstein has been 
recognized by Canadian Lawyer as one of the Top 10 Corporate Boutiques. Ms. Weinstein holds an LL.B. from Osgoode Hall 
Law School of York University.

Involvement in Certain Legal Proceedings

Ms. Stevenson served as a director of Valeant Pharmaceuticals International, Inc. (Valeant), currently Bausch Health 
Companies Inc., from 2010 until her voluntary resignation in March 2016. During her tenure, Valeant was, and continues to be, 
the subject of certain putative securities class action claims in Canada and the United States. These claims allege, among other 
things, misrepresentations by Valeant in certain of its public disclosure documents. The parties to these class action claims 
reached settlement agreements which, assuming approval by the respective courts, will resolve and discharge, based on the 
terms of the settlements, all such class claims against Valeant and the other defendants in the actions without any admissions of 
liability and with all allegations of wrongdoing denied.

Mr. Sadler was a director of Frontline Technologies Inc. (formerly Belzberg Technologies Inc.) from October 1997 to 
April 2012. Subsequent to Mr. Sadler's resignation, Frontline Technologies Inc. filed an assignment into bankruptcy under 
applicable bankruptcy and insolvency laws of Canada.

Mr. Stilwell served as the Chief Revenue Officer of Carbonite from July 2019 to December 2019. During his tenure, 
Carbonite was, and continues to be, the subject of certain putative securities class action claims in the United States. See note 
14 “Guarantees and Contingencies - Carbonite Class Action Complaint” for more details. 

Audit Committee

The Audit Committee currently consists of four directors, Mr. Fowlie (Chair), Mr. Tinggren, Mr. Singh and Ms. 

Stevenson, all of whom have been determined by the Board of Directors to be independent as that term is defined in NASDAQ 
Rule 5605(a)(2) and in Rule 10A-3 promulgated by the SEC under the Exchange Act, and within the meaning of our director 
independence standards and those of any exchange, quotation system or market upon which our securities are traded.

The responsibilities, mandate and operation of the Audit Committee are set out in the Audit Committee Charter, a copy of 

which is available on the Company's website, investors.opentext.com under the Corporate Governance section.

The Board of Directors has determined that Mr. Fowlie qualifies as an “audit committee financial expert” as such term is 

defined in SEC Regulation S-K, Item 407(d)(5)(ii).

Code of Business Conduct and Ethics

We have a Code of Business Conduct and Ethics (the Ethics Code) that applies to all of our directors, officers and 

employees. The Ethics Code incorporates our guidelines designed to deter wrongdoing and to promote honest and ethical 
conduct, including the ethical handling of actual or apparent conflicts of interest between personal and professional 
relationships, and compliance with all applicable laws and regulations. The Ethics Code also incorporates our expectations of 
our employees that enable us to provide full, fair, accurate, timely and understandable disclosure in our filings with the SEC 
and other public communications.

The full text of the Ethics Code is published on our web site at investors.opentext.com under the Corporate Governance 

section.

If we make any substantive amendments to the Ethics Code or grant any waiver, including any implicit waiver, from a 

provision of the Ethics Code to our Chief Executive Officer, Chief Financial Officer or Chief Accounting Officer, we will 
disclose the nature of the amendment or waiver on our website at investors.opentext.com or on a Current Report on Form 8-K.

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Board Diversity and Term Limits  

The Company, including the Corporate Governance and Nominating Committee, views diversity in a broad context and 
considers a variety of factors when assessing nominees for the Board. The Company has established a Board Diversity Policy 
recognizing that a Board made up of highly qualified directors from diverse backgrounds, including diversity of gender, age, race, 
sexual orientation, religion, ethnicity and geographic representation, is important. 

In  reference  to  the  new  disclosure  requirements  under  the  CBCA,  the  Company  has  not  adopted  a  written  policy  that 
specifically relates to the identification and nomination of women, aboriginal peoples in Canada, persons with disabilities and 
members of visible minorities (the “Designated Groups”) for election as directors. As discussed above, the Board Diversity Policy 
of  the  Company  includes  consideration  of  broader  categories  of  diversity  beyond  those  of  the  Designated  Groups  but  which 
encompass  the  Designated  Groups  and  which  the  Board  of  Directors  considers  to  be  better  aligned  to  achieve  the  range  of 
perspectives, experience and expertise required by the Company. As of the date of this Annual Report on Form 10-K, for each of 
the four Designated Groups, the Company has not established a specific target number or percentage, nor a specific target date by 
which to achieve a specific target number or percentage of members of each Designated Groups on the Board, as we consider a 
multitude of factors, including skills, experience, expertise, character and the Company’s objective and challenges at the time in 
determining the best nominee at such time. As of the date of this Annual Report on Form 10-K, there are currently three women 
on the Board which represents approximately 27% of the current Board and of the director nominees, and 33% of the current 
independent Board members. One director self-identified to the Company as a person with disabilities. 

The Company has not set term limits for independent directors because it values the cumulative experience and comprehensive 
knowledge of the Company that long serving directors possess. The Company does not have a director retirement policy. However 
the Corporate Governance and Nominating Committee considers the results of its director assessment process in determining the 
nominees to be put forward. In conducting director evaluations and nominations, the Corporate Governance and Nominating 
Committee considers the composition of the Board and whether there is a need to include nominees with different skills, experiences 
and perspectives on the Board. This flexible approach allows the Company to consider each director individually as well as the 
Board composition generally to determine if the appropriate balance is being achieved. 

Diversity in Executive Officer Positions 

The Company is committed to a diverse and inclusive workplace, including advancing women to executive officer positions. 
The Company has not adopted specific objectives or targets regarding Designated Groups at the executive officer level, as we 
consider a multitude of factors, including skills, experience, expertise, character and the Company’s objectives and challenges at 
the time in determining the best appointment at such time; however, the Company has adopted a formal written Global Employment 
Equity and Diversity Policy which expresses its commitment to fostering a diverse and inclusive workplace for all employees, 
regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, 
disability, or religion, or other basis. The Company currently has one woman as a Named Executive Officer (20%) and as one of 
our executive officers part of the executive leadership team (ELT) (7%), while approximately 26% of existing positions on the 
senior leadership team (SLT), exclusive of our ELT, are held by women. In addition, two members of the ELT and SLT have self-
identified to the Company as a visible minority. A principal objective of our Global Employment Equity and Diversity Policy is 
to support and monitor the identification, development and retention of diverse employees, including gender diversity at executive 
and leadership positions. We will continue to develop a sustainable culture of diversity and inclusion that provides all employees 
an opportunity to excel, and strive to present diverse slates of candidates for all our roles and mandate it for our senior leader 
positions. 

Item 11. 

Executive Compensation 

COMPENSATION COMMITTEE REPORT

Our Compensation Committee has reviewed and discussed with our management the following Compensation Discussion 
and Analysis (CD&A). Based on this review and discussion, our Compensation Committee has recommended to the Board that 
the following CD&A be included in our Annual Report on Form 10-K for Fiscal 2020.

This report is provided by the following independent directors, who comprise our Compensation Committee:

Michael Slaunwhite (Chair), Gail E. Hamilton, Deborah Weinstein.

To the extent that this Annual Report on Form 10-K has been or will be specifically incorporated by reference into any 

filing by us under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended (Exchange Act), 

82

 
this “Compensation Committee Report” shall not be deemed “soliciting materials”, unless specifically otherwise provided in 
any such filing.

COMPENSATION DISCUSSION AND ANALYSIS

The following discussion and analysis of compensation arrangements of the following individuals for the fiscal year 

which ended on June 30, 2020 (Fiscal 2020), should be read together with the compensation tables and related disclosures set 
forth below: (i) our principal executive officer, (ii) our principal financial officer, and (iii) our three most highly compensated 
executive officers, other than our principal executive officer and principal financial officer (collectively, the Named Executive 
Officers). This discussion contains forward-looking statements that are based on our current plans, considerations, expectations 
and projections regarding future compensation programs. Actual compensation programs that we adopt in the future may differ 
materially from the various planned programs summarized in this discussion.

Payments in Canadian dollars included herein, unless otherwise specified, are converted to U.S. dollars using an average 

annual exchange rate of 0.746217.

Overview of Compensation Program

Determining the compensation of our Named Executive Officers is the responsibility of the Compensation Committee of 

OpenText's board of directors (the Compensation Committee or the Committee), either alone or in certain circumstances, in 
consultation with the Board. The Compensation Committee ensures compensation decisions are in line with our goal to provide 
total compensation to our Named Executive Officers that (i) is fair, reasonable and consistent with our compensation 
philosophy to achieve our short-term and long-term business goals, and (ii) provides market competitive compensation. The 
Named Executive Officers who are the subject of this CD&A are:

•  Mark J. Barrenechea - Vice Chair, Chief Executive Officer and Chief Technology Officer (CEO)

•  Madhu Ranganathan - Executive Vice President and Chief Financial Officer (CFO)

•  Craig Stilwell - Executive Vice President & General Manager SMB and Consumer  

•  Muhi Majzoub - Executive Vice President, Chief Product Officer 

•  Gordon A. Davies - Executive Vice President, Chief Legal Officer and Corporate Development 

Compensation Oversight Process

Role of Compensation Committee

The Compensation Committee has responsibility for the oversight of executive compensation within the terms and 

conditions of our various compensation plans. The Compensation Committee approves the compensation of our executive 
officers, with the exception of our CEO. In making compensation decisions relating to, among other things, performance 
targets, base salary, bonuses, executive benefits, short-term incentives and long-term incentives, the Compensation Committee 
considers the input of the CEO. With respect to the compensation of our CEO, the Compensation Committee makes 
recommendations to the Board (excluding the CEO) for approval. The Compensation Committee reviews and approves all 
equity awards related to executive compensation prior to final approval and granting by the Board.

The Board, the Compensation Committee, and our management have instituted a set of detailed policies and procedures 

to evaluate the performance of each of our Named Executive Officers which help determine the amount of the short-term 
incentives and long-term incentives to award to each Named Executive Officer.

The Compensation Committee considers previous compensation awards, competitive market practice, the impact of tax, 

accounting treatments and applicable regulatory requirements when approving compensation programs.

During Fiscal 2020, the Committee’s work included the following:

•  Executive Compensation Review - The Compensation Committee continually reviews compensation practices and 
policies with respect to our senior management team against similar-sized global technology companies, in order to 
allow us to place our compensation practices for these positions in a market context. This benchmarking may include a 
review of base salary, short-term incentives and long-term incentives.

•  Long-Term Incentive Plan - The Compensation Committee reviewed semi-annual analysis provided by Mercer 

Canada Limited (Mercer) related to performance under all outstanding Performance Share Unit Programs (for details 
on the programs, refer to the section titled “Long Term Incentives”).

83

 
•  COVID-19 Compensation Review - In order to mitigate the operational impacts of COVID-19, our Compensation 
Committee and Board approved the following compensation adjustments, relating to our Named Executive Officers 
and directors, effective for the period May 15, 2020 through June 30, 2021, subject to review and modification as the 
situation warrants:

• 

• 

• 

• 

15% base salary reduction and forbearance of any annual variable cash compensation effective May 15, 2020 
for the remainder of Fiscal 2020 and for all of Fiscal 2021, totaling an approximate 60% reduction in targeted 
cash compensation, for our CEO & CTO;

15% base salary reduction and 15% reduction in target annual variable cash compensation for our other 
Named Executive Officers and members of the executive leadership team (ELT);

15% reduction in cash retainer compensation fees payable to the Board of Directors; and

Suspension of employer paid contributions to retirement benefits in the United States and Canada for the 
remainder of Fiscal 2020 and Fiscal 2021.

Although the Compensation Committee has responsibility for decisions on executive compensation, it may consider input 

from management, analysis provided from the compensation consultant, as well as other factors that the Committee considers 
appropriate.

Compensation Consultant 

NASDAQ standards require compensation committees to have certain responsibilities and authority regarding the 
retention, oversight and funding of committees' advisors and perform an evaluation of each advisor's independence, taking into 
consideration all factors relevant to that person's independence from management. NASDAQ standards also require that such 
rights and responsibilities be enumerated in the compensation committee's charter. While, as a foreign private issuer under the 
U.S. federal securities laws, we are exempt from these rules, nonetheless, our Compensation Committee has the sole authority 
to retain and terminate outside consultants. From time to time, the Compensation Committee seeks the advice of an outside 
compensation consultant to provide assistance and guidance on compensation issues. The compensation consultant may 
provide the Compensation Committee with relevant information pertaining to market compensation levels, alternative 
compensation plan designs, market trends and best practices and may assist the Compensation Committee with respect to 
determining the appropriate benchmarks for each Named Executive Officer's compensation.

In Fiscal 2020, the Compensation Committee retained Hugessen Consulting Inc. (Hugessen), an independent consulting 
firm specializing in executive compensation consulting. During Fiscal 2020 representatives of Hugessen were consulted from 
time to time by members of the Compensation Committee. Hugessen reviewed relevant information and industry benchmarks 
and independently advised members of the Compensation Committee on matters relating to CEO and executive officer 
compensation. Hugessen did not provide any other services to the Company during Fiscal 2020, outside of its capacity as 
compensation consultants.

In Fiscal 2020, Compensation Committee also had various discussions with Frederic W. Cook & Co., Inc. (FW Cook), an 

independent consulting firm specializing in executive compensation consulting. During Fiscal 2020, the Chairman and 
members of the Compensation Committee held discussions from time to time with representatives of FW Cook in connection 
with compensation market practices in light of COVID-19, and potential impacts on Company's financial performance. FW 
Cook reviewed relevant information and industry benchmarks on matters relating to CEO and executive officer compensation, 
including compensation market practices adopted in light of COVID-19.

The Compensation Committee met five times during Fiscal 2020. Management assisted in the coordination and 
preparation of the meeting agenda and materials for each meeting. The agenda is reviewed and approved by the Chairman of 
the Compensation Committee. The meeting materials are generally posted and made available to the other Committee members 
and invitees, if any, for review approximately one week in advance of each meeting.

Compensation Philosophy and Objectives

We believe that compensation plays an important role in achieving short and long-term business objectives that ultimately 

drives business success in alignment with long-term shareholder value creation.

Our compensation philosophy is based on three fundamental
principles:

Strong link to business strategy - Our short and long-
term goals are reflected in our overall compensation 
program.

The objectives of our compensation program are to:

Attract and retain highly qualified executive officers 
who have a history of proven success.

84

 
Pay for performance - We aim to reward sustained 
company performance by aligning a significant portion 
of total compensation to our financial results and 
strategic objectives. We believe compensation should 
fluctuate with financial performance and accordingly, 
we structure total compensation to be at or above our 
peer group median when our financial performance 
exceeds our target performance and likewise, we 
structure total compensation to be below our peer group 
median if our financial performance falls below our 
targets.

Market relevant - Our compensation program provides 
market competitive pay in terms of value and structure 
in order to retain talent who are performing according to 
their objectives and to attract new talent of the highest 
caliber. We aim to position our executive officers’ 
compensation targets at the median in relation to our 
peer group, however, actual pay depends on 
performance of the executive officers and the Company.

Align the interests of executive officers with our 
shareholders' interests and with the execution of our 
business strategy by evaluating executive performance 
on the basis of key financial metrics which we believe 
closely correlate to long-term shareholder value.

Motivate and reward our high caliber executive team 
through competitive pay practices and an appropriate 
mix of short and long-term incentives.

Tie compensation awards directly to key financial 
metrics with evaluations based on achieving and 
overachieving predetermined objectives.

Our reward package is based primarily on results achieved by the Company as a whole. The Compensation Committee 
has the flexibility to exercise discretion to ensure total compensation appropriately reflects performance. The Compensation 
Committee rarely exercises said discretion.

Competitive Compensation

Aggregate compensation for each Named Executive Officer is designed to be market competitive. The Compensation 

Committee researches and refers to the compensation practices of similarly situated companies in determining our 
compensation policy. Although the Compensation Committee reviews each element of compensation for market 
competitiveness, and may weigh a particular element more heavily than another based on our Named Executive Officer's role 
within the Company, the focus remains on being competitive in the market with respect to total compensation.

The Compensation Committee periodically reviews data related to compensation levels and programs of a peer group of 
comparable organizations. Our last peer group analysis was prepared for management by Radford, an AON Hewitt Company 
(Radford), in February 2019 using the criteria described in the table below, and was presented to and approved by the 
Compensation Committee at that time. Our peer group consists of 19 companies that include 18 US-based companies and one 
Israel-based company. In Fiscal 2020, seven new companies were added to our peer group and four were removed.

General Description
Global software and service
providers that are similar in
size, business complexity,
and scope of operations to us.

Criteria Considered
Key metrics considered include revenue, market
capitalization, number of employees, and net
income.

Generally, organizations within our peer group
are in a similar software/technology industry
with similar revenues, market size and number
of employees.

Peer Group List

Akamai Technologies, Inc.
Amdocs Ltd.
Autodesk, Inc.
Avaya Inc.
Broadridge Financial Solutions, Inc.
Cadence Design Systems, Inc.
CDK Global LLC
Check Point Software Technologies Ltd.
Citrix Systems, Inc.
NetApp, Inc.
Nuance Communications, Inc.
Pitney Bowes Inc.
Palo Alto Networks, Inc.
Sabre Corporation
Symantec Corporation
SS&C Technologies, Inc.
Synopsys, Inc.
Teradata Corporation
Total System Services, Inc.

The following graph compares for each of the five fiscal years ended June 30, 2020, the yearly percentage change in the 

cumulative total shareholder return on our Common Shares with the average cumulative total return of the NASDAQ 
Composite Index, the S&P/TSX Composite Index (the Indices) and our peer group listed above. The graph illustrates the 
cumulative return on a $100 investment in our Common Shares made on June 30, 2015, as compared with the cumulative 
return on a $100 investment in the respective Indices and the average cumulative return on a $100 investment in our peer group 

85

 
made on the same day. Dividends declared on securities comprising the respective Indices and our peer group and declared on 
our Common Shares are assumed to be reinvested. The performance of our Common Shares as set out in the graph is based 
upon historical data and is not indicative of, nor intended to forecast, future performance of our Common Shares. The graph 
lines merely connect measurement dates and do not reflect fluctuations between those dates. Please also see “Stock 
Performance Graph and Cumulative Total Return” included elsewhere in this Annual Report on Form 10-K for more details.

Taking into account the benchmarking review performed in February 2019, further efforts were made to align our Named 

Executive Officers' compensation packages more closely with our stated compensation objectives. Accordingly, Messrs. 
Barrenechea, Davies and Ms. Ranganathan received an adjustment to their respective long-term incentive compensation during 
Fiscal 2020. 

Effective May 15, 2020, as a result of the COVID-19 compensation adjustments discussed above, all of our Named 
Executive Officers', with the exception of Mr. Barrenechea accepted a 15% base salary reduction and a 15% reduction in target 
annual variable cash compensation. Mr. Barrenechea accepted a 15% base salary reduction and forbearance of any annual 
variable cash compensation for the remainder of Fiscal 2020 and for all of Fiscal 2021, totaling an approximate 60% reduction 
in targeted cash compensation. These reductions will remain in effect through June 30, 2021, subject to review and 
modification as the situation warrants. Please also see "Special Fiscal 2020 Performance Bonus" below.

Aligning Officers' Interests with Shareholders' Interests

We believe that transparent, objective and easily verifiable corporate goals play an important role in creating and 
maintaining an effective compensation strategy for our Named Executive Officers. Our objective is to facilitate an increase in 
shareholder value, over the longer term, through the achievement of these corporate goals under the leadership of our Named 
Executive Officers working in conjunction with all of our valued employees.

We use a combination of fixed and variable compensation to motivate our executive officers to achieve our corporate 

goals. For Fiscal 2020, the basic components of our executive officer compensation program were:

•  Fixed pay; 

•  Short-term incentives; and 

•  Long-term incentives. 

To ensure alignment of the interests of our executive officers with the interests of our shareholders, our executive officers 

have a significant proportion of compensation “at risk”. Compensation that is “at risk” means compensation that may or may 

86

 
not be paid to an executive officer depending on whether the Company and such executive officer is able to meet or exceed 
applicable performance targets. Short-term incentives and long-term incentives meet this definition of compensation which is at 
risk, and long-term incentives are an additional incentive used to promote the creation of longer-term shareholder value. In 
general, the greater the executive officer’s influence upon our financial or operational results, the higher is the "at risk" portion 
of the executive officer's compensation.

The Compensation Committee annually considers the percentage of each Named Executive Officer's total compensation 

that is “at risk” depending on the Named Executive Officer's responsibilities and objectives.

The chart below provides the approximate percentage of target total compensation provided to each Named Executive 

Officer that was either fixed pay or “at risk” for Fiscal 2020:

Before COVID-19 Compensation Adjustments

After COVID-19 Compensation Adjustments

Fixed Pay 
Percentage
(“Not At Risk”)
10%
24%
24%
22%

20%

Short-Term 
Incentive
Percentage 
(at 100% target)
(“At Risk”)

Long-
Term Incentive
Percentage 
(at 100% target)
(“At Risk”)

15%
24%
25%
22%

21%

75%
52%
51%
56%

59%

Fixed Pay 
Percentage
(“Not At Risk”)
10%
23%
24%
21%

20%

Short-Term 
Incentive
Percentage 
(at 100% target)
(“At Risk”)

Long-
Term Incentive
Percentage 
(at 100% target)
(“At Risk”)

14%
24%
24%
22%

20%

76%
53%
52%
57%

60%

Named Executive
Officer
Mark J. Barrenechea
Madhu Ranganathan
Craig Stilwell
Muhi Majzoub

Gordon A. Davies

Fixed Pay

Fixed pay includes:

•  Base salary; 

•  Perquisites; and 

•  Other benefits. 

Base Salary

The base salary review for each Named Executive Officer takes into consideration factors such as current competitive 
market conditions and particular skills (such as leadership ability and management effectiveness, experience, responsibility and 
proven or expected performance) of the particular individual. The Compensation Committee obtains information regarding 
competitive market conditions through the assistance of management and our compensation consultants.

The performance of each of our Named Executive Officers, other than our CEO, is assessed by our CEO in his capacity 

as the direct supervisor of the other Named Executive Officers. The performance of our CEO is assessed by the Board 
(excluding the CEO). The Board conducts the initial discussions and makes the initial decisions with respect to the performance 
of our CEO in a special session from which management is absent.

For details on our benchmarking process, see "Competitive Compensation" above.

Perquisites

Our Named Executive Officers receive a minimal amount of non-cash compensation in the form of executive perquisites. 
In order to remain competitive in the market place, our Named Executive Officers are entitled to some limited benefits that are 
not otherwise available to all of our employees, including:

•  An annual executive medical physical examination;

•  A base allowance to cover expenses such as financial planning, tax preparation or club memberships.

Other Benefits

We provide various employee benefit programs on the same terms to all employees, including our Named Executive 

Officers, such as, but not limited to:

•  Medical health insurance; 

87

 
•  Dental insurance; 

• 

• 

Life insurance; and

Tax based retirement savings plans matching contributions. 

Short-Term Incentives

In Fiscal 2020, all of our Named Executive Officers participated in our short-term incentive plan, which is designed to 

motivate achievement of our short-term corporate goals. These short-term corporate goals are typically derived from our annual 
business plan which is prepared by management and approved by the Board. Awards made under the short-term incentive plan 
are made by way of cash payments only.

The amount of the short-term incentive payable to each Named Executive Officer, in general, is based on the ability of 
each Named Executive Officer to meet pre-established, qualitative and quantitative corporate objectives related to improving 
shareholder and company value, as applicable, which are reviewed and approved by the Compensation Committee and the 
Board. For all Named Executive Officers these objectives consist of worldwide revenues and worldwide adjusted operating 
income with the exception of Mr. Stilwell. Due to his responsibilities relating to sales, Mr. Stilwell's objectives consist of SMB 
and Consumer (SMBC) revenues and SMBC adjusted EBITDA.

Worldwide revenues are derived from the “Total Revenues” line of our audited income statement with certain 

adjustments relating to the aging of accounts receivable. Worldwide revenues are an important variable that helps us to assess 
our Named Executive Officers’ performance in helping us to grow and manage our business.

Worldwide adjusted operating income, which is intended to reflect the operational effectiveness of our leadership, is 

calculated as total revenues less the total cost of revenues and operating expenses excluding amortization of intangible assets, 
special charges and stock-based compensation expense. Worldwide adjusted operating income is also adjusted to remove the 
impact of foreign exchange.

SMBC revenue is the total revenue earned through Mr. Stilwell's SMBC team, which has been recognized in the "Total 

Revenues" line of our audited income statement.

SMBC adjusted EBITDA is the total adjusted earnings before interest, taxes, depreciation and amortization, derived from 

Mr. Stilwell's SMBC team. 

For Fiscal 2020, the following table illustrates the total short-term target awards for each Named Executive Officer, along 

with the associated weighting of the related performance measures.

Named Executive Officer

Mark J. Barrenechea

Madhu Ranganathan
Craig Stilwell(2)
Muhi Majzoub
Gordon A. Davies

Total Target
Award (1)

1,245,902

Worldwide
Revenues
50%

490,574

192,500

416,988
377,056

50%

N/A

50%
50%

$

$

$

$
$

Worldwide
Adjusted
Operating
Income
50%

50%

N/A

50%
50%

SMBC Revenues
N/A

SMBC Adjusted
EBITDA
N/A

N/A

70%

N/A
N/A

N/A

30%

N/A
N/A

(1)  Target amounts have been adjusted to reflect the COVID-19 compensation adjustments discussed above, which became effective May 15, 2020.
(2)  Target amount was prorated based on the number of months Mr. Stilwell was employed with us during Fiscal 2020.

For the short-term incentive award amounts that would be earned at each of threshold, target and maximum levels of 

performance, for applicable objectives, see “Grants of Plan-Based Awards for Fiscal 2020” below.

For each performance measure noted above, the Compensation Committee approves the total target award eligible to be 

earned by a Named Executive Officer, and the Board applies a threshold and target level of performance. Where applicable, the 
Board also applies an objective formula for determining the percentage payout under awards for levels of performance above 
and below threshold and target. To the extent target performance is exceeded, the award will be proportionately greater. The 
threshold and target levels and payout formula are set forth below as well as actual performance and payout percentages 
achieved in Fiscal 2020. The Board and the Compensation Committee have broad discretion to make positive or negative 
adjustments if it considers them to be reasonably appropriate. No discretionary adjustments were made for Fiscal 2020 awards. 
Effective August 5, 2020, a policy addendum was adopted to our short-term and long-term compensation plans that outlines the 
principles under which the broad discretion may, from time to time, be applied in order to avoid unintended windfalls or 
penalties for plan participants. Events that might warrant such discretionary adjustments include, but are not limited to, 
terrorism, political unrest, war, pandemics and natural disasters.

88

 
Objectives (in millions)
Worldwide Revenues
Worldwide Adjusted Operating Income
SMBC Revenues
SMBC Adjusted EBITDA

Threshold 
Target

Target

Fiscal 2020
Actual (1)

$
$
$
$

2,881 $
935 $
241 $
82 $

3,201 $
1,039 $
268 $
91 $

3,122
1,062
265
101

% Target
Actually
Achieved

98%
102%
99%
111%

% of
Payment per
Fiscal 2020
Payout Table
85%
200%
85%
200%

(1)  Adjusted to remove the impact of foreign exchange and, in some cases, reflect certain adjustments relating to the aging of accounts receivable.

The table below illustrates the percentage of the target awards paid to our Named Executives Officers, with the exception 

of Mr. Stilwell, in accordance with our actual results achieved during Fiscal 2020. 

Worldwide Revenues and Worldwide Adjusted Operating Income - Attainment and Corresponding Payment

% Attainment
0 - 89%
90 - 91%
92 - 93%
94 - 95%
96 - 97%
98 - 99%

% Payment

—%
15%
40%
55%
70%
85%

% Attainment
100.0%
100.5%
101.0%
101.5%
102% and above

% Payment
100%
125%
150%
175%
200% cap

Formula:
Actual / Budget = % of Attainment
Linear x25 for every 0.5% over 100%

Example:

Attainment of 101.0% results in a payment of 150%

In Fiscal 2020, we achieved 98% of our worldwide revenue target and 102% of our worldwide adjusted operating income 

target. The “Worldwide Revenues and Worldwide Adjusted Operating Income Calculations” table above illustrates under the 
“% Attainment” column that an achievement of 98% of target for the worldwide revenue performance criteria results in an 
award payment of 85% of the target award amount and an achievement of 102% of target for the worldwide adjusted operating 
income performance criterion results in an award payment of 200% of the target award amount. 

The tables below illustrates the percentage of the target awards paid to Mr. Stilwell, as a result of more direct 

responsibilities relating to SMBC sales, in accordance with our actual results achieved during Fiscal 2020. 

% Attainment
0 - 89%
90 - 91%
92 - 93%
94 - 95%
96 - 97%
98 - 99%

SMBC Revenues - Attainment and Corresponding Payment

% Payment

—%
15%
40%
55%
70%
85%

% Attainment
100%
101%
102%
103%
104%
105% and above

% Payment
100%
120%
140%
160%
180%
200% cap

Formula:

Actual / Budget = % of Attainment
Linear x20 for every 1.0% over 100%

Example:

Attainment of 101% results in a payment of 120%

89

 
SMBC Adjusted EBITDA - Attainment and Corresponding Payment

% Attainment
0 - 89%
90 - 91%
92 - 93%
94 - 95%
96 - 97%
98 - 99%
100%
101%
102%

% Payment

—%
15%
40%
55%
70%
85%
100%
110%
120%

% Attainment
103%
104%
105%
106%
107%
108%
109%
110% and above

% Payment
130%
140%
150%
160%
170%
180%
190%
200% cap

Formula:

Actual / Budget = % of Attainment
Linear x10 for every 1.0% over 100%

Example:

Attainment of 101% results in a payment of 110%

In Fiscal 2020, Mr. Stilwell achieved 99% of his SMBC revenue target and 111% of his SMBC adjusted EBITDA target. 

The “SMBC Revenue Calculation" and "SMBC Adjusted EBITDA Calculation” tables above illustrates under the “% 
Attainment” column that an achievement of 99% of target for the SMBC revenue performance criteria results in an award 
payment of 85% of the target award amount and an achievement of 111% of target for the SMBC adjusted EBITDA 
performance criterion results in an award payment of 200% of the target award amount.

 The actual short-term incentive award earned by each Named Executive Officer for Fiscal 2020 was determined in 
accordance with the formulas described above. We have set forth below for each Named Executive Officer the award amount 
actually paid for Fiscal 2020, and the percentage of target award amount represented by the actual award paid broken out by 
performance measure as follows:

Mark J. Barrenechea 

Performance Measure: 
Worldwide Revenues
Worldwide Adjusted Operating Income

Total

Madhu Ranganathan 

Performance Measure: 

Worldwide Revenues
Worldwide Adjusted Operating Income
Total

Craig Stilwell

Performance Measure: 
SMBC Revenues
SMBC Adjusted EBITDA

Total

Payable at
Target

Payable at
Threshold

622,951 $
622,951 $

93,443 $
93,443 $

Actual
Payable
($)
529,508
1,245,902

1,245,902 $

186,886 $

1,775,410

Actual
Payable
(% of Target) 

85%
200%

143%

Payable at
Target

Payable at
Threshold

Actual
Payable
($)

Actual
Payable
(% of Target) 

245,287 $
245,287 $
490,574 $

36,793 $
36,793 $
73,586 $

208,494
490,574
699,068

85%
200%
143%

Payable at
Target

Payable at
Threshold

134,750 $
57,750 $

192,500 $

20,213 $
8,663 $

28,876 $

Actual
Payable
($)
114,538
115,500

230,038

Actual
Payable
(% of Target) 

85%
200%

120%

$
$

$

$
$
$

$
$

$

The target amount and resulting amount payable was prorated based on the number of months Mr. Stilwell was employed with 
the Company during Fiscal 2020.

90

 
Muhi Majzoub 

Performance Measure: 
Worldwide Revenues
Worldwide Adjusted Operating Income

Total

Gordon A. Davies 

Performance Measure: 
Worldwide Revenues
Worldwide Adjusted Operating Income

Total

Special Fiscal 2020 Performance Bonus

Payable at
Target

Payable at
Threshold

208,494 $
208,494 $

416,988 $

31,274 $
31,274 $

62,548 $

Actual
Payable
($)
177,220
416,988

594,208

Actual
Payable
(% of Target) 

85%
200%

143%

Payable at
Target

Payable at
Threshold

188,528 $
188,528 $

377,056 $

28,279 $
28,279 $

56,558 $

Actual
Payable
($)
160,249
377,057

537,306

Actual
Payable
(% of Target) 

85%
200%

143%

$
$

$

$
$

$

Despite the impact of COVID-19, we were able to deliver strong financial results for Fiscal 2020, including our fourth 
fiscal quarter, as a result of the hard work and commitment of our employees. In recognition of their contributions, following 
the end of Fiscal 2020, the Compensation Committee decided to grant a special performance bonus to those employees whose 
pay had been cut as a result of the COVID-19 compensation adjustments described above. Employees, including our Named 
Executive Officers, will receive an amount equal to the reductions in their Fiscal 2020 salary and annual incentive payout made 
pursuant to such compensation adjustments. The special performance bonus will be paid in September 2020. However, as it 
relates to performance in Fiscal 2020, the bonus received by each of the Named Executive Officers is included in the Bonus 
column of the Summary Compensation Table below. The special performance bonuses were determined to be made in respect 
of Fiscal 2020 only and the COVID-19 compensation adjustments will remain in place throughout Fiscal 2021, subject to 
review and modification as the situation warrants.

Long-Term Incentives 

As with many North American technology companies, we have a general practice of granting variable long-term 
incentives to executive officers, including our Named Executive Officers. Our long-term incentives represent a significant 
proportion of our Named Executive Officers’ total compensation, and its purpose is two-fold: (i) as a component of a 
competitive compensation package; and (ii) to align the interests of our Named Executive Officers with the interests of our 
shareholders. Grants are consistent with competitive market practice, and vesting occurs over time, to ensure alignment with 
our performance over the longer term. Usually a very high percentage of the long-term incentive is "at risk" indicating we will 
not provide any compensation to the executive unless shareholders have received a positive return.

Long-Term Incentive Plans (LTIP) - General

We incentivize our executive officers, including our Named Executive Officers, in part, with long-term compensation 

pursuant to our LTIP. For each LTIP grant, a target value is established by the Compensation Committee for each Named 
Executive Officer, except for the CEO, whose target value is established by the Board, based on competitive market practice 
and by the respective Named Executive Officer’s ability to influence financial or operational performance. 

The performance targets and the weightings of performance targets under each LTIP are first recommended by the 

Compensation Committee and then approved by the Board. Grants are generally made annually and are comprised of the 
components outlined in the table below. No dividends are paid or accrued on PSUs or RSUs.

91

 
Description

Vesting

Payout

Vehicle

Performance
Share Units
(PSU)

% of Total
LTIP
50% of LTIP
target award
value

Restricted
Share Units
(RSU)

25% of LTIP
target award
value

The value of each PSU is equivalent to one
Common Share. The number of PSUs granted is
determined by converting the dollar value of the
target award to PSUs, based on an average share
price determined at time of Board grant. The
number of PSUs to vest will be based on the
Company’s total shareholder return (TSR) at the
end of a three year period as compared to the TSR
of companies comprising the constituents of the
S&P MidCap400 Software and Services Index.
The value of each RSU is equivalent to one
Common Share. The number of RSUs granted is
determined by converting the dollar value of the
target award to RSUs, based on an average share
price determined at time of Board grant.

Stock
Options

25% of LTIP
target award
value

The dollar value of the target award is converted to
a number of options using a Black Scholes model.
The exercise price is equal to the closing price of
our Common Shares on the trading day preceding
the date of grant.

Once vested, units will
be settled in either
Common Shares or
cash, at the discretion of
the Board. We expect to
settle these awards in
Common Shares.

Once vested, units will
be settled in either
Common Shares or
cash, at the discretion of
the Board. We expect to
settle these awards in
Common Shares.
Once vested,
participants may
exercise options for
Common Shares.

Cliff vesting in
the third year
following the
determination
by the Board
that the
performance
criteria have
been met.

Cliff vesting,
generally three
years after grant
date.

Vesting is
typically 25%
on each of the
first four
anniversaries of
grant date.
Options expire
seven years
after the grant
date.

Payouts under LTIP grants:

•  May also be subject to certain limitations in the event of early termination of employment or change in control of the 

Company; and 

•  Are subject to mandatory repayment or “claw-back” in the event of fraud, willful misconduct or gross negligence by 

any executive officer, including a Named Executive Officer, affecting the financial performance or financial 
statements of the Company or the price of our Common Shares.

Fiscal 2022 LTIP

Grants made in Fiscal 2020 under the Fiscal 2022 LTIP took effect on August 5, 2019 with the goal of measuring 
performance over the three year period starting July 1, 2019. The table below illustrates the target value of each element under 
the Fiscal 2022 LTIP for each Named Executive Officer.

Named Executive Officer
Mark J. Barrenechea
Madhu Ranganathan
Craig Stilwell(1)
Muhi Majzoub
Gordon A. Davies

Performance Share Units
$
$

3,500,000 $
550,000 $

$
$
$

416,667 $
550,000 $
550,000 $

Restricted Share Units

Stock Options

Total

1,750,000 $
275,000 $

208,333 $
275,000 $
275,000 $

1,750,000 $
275,000 $

208,333 $
275,000 $
275,000 $

7,000,000
1,100,000

833,333
1,100,000
1,100,000

(1)  The target amount was prorated based on the number of months Mr. Stilwell was employed with us during Fiscal 2020

Awards granted in Fiscal 2020 under the Fiscal 2022 LTIP were in addition to the awards granted in Fiscal 2019, Fiscal 
2018, and prior years. For details of our previous LTIPs, see Item 11 of our Annual Report on Form 10-K for the appropriate 
year. 

Fiscal 2022 LTIP - PSUs

With respect to our PSUs, we use relative TSR to benchmark the Company’s performance against the performance of the 

corporations comprising the constituents of the S&P Mid Cap 400 Software & Services Index (the Index). The Index is 
comprised of 400 U.S. public companies with unadjusted market capitalization of $1.8 billion to $13.6 billion and is a useful 

92

 
measure of the performance of mid-sized companies. Relative TSR is the sole measure for each Named Executive Officer's 
performance over the relevant three year period for the Fiscal 2022 LTIP with respect to PSUs. 

If the Company's relative cumulative TSR, compared to the
cumulative TSR of the Index is:

Then the percentage of the PSU target award that will be paid
out will be:

Below 25th percentile
25th percentile

50th percentile
80th percentile

—%
50%

100%
200%

Any target percentile achieved between 25th and 80th percentile will be interpolated to determine a payout that can range 

from 50% to 200% of the target award.

The amounts that may be realized for PSU awards under the Fiscal 2022 LTIP are as follows, calculated based on the 

market price of our Common Shares on the NASDAQ as of June 30, 2020, and applied to the number of PSUs to be issued to 
the Named Executive Officers based on the levels of achievement disclosed above.

Named Executive Officer
Mark J. Barrenechea
Madhu Ranganathan
Craig Stilwell(1)
Muhi Majzoub

Gordon A. Davies

Fiscal 2022 LTIP PSUs

50% Payout 
at June 30, 2022

100% Payout 
at June 30, 2022

200% Payout 
at June 30, 2022

$
$

$

$

$

1,761,646 $
276,757 $

191,160 $

276,757 $

276,757 $

3,523,291 $
553,514 $

382,320 $

553,514 $

553,514 $

7,046,582
1,107,028

764,640

1,107,028

1,107,028

(1)  Grants made to Mr. Stilwell under the LTIP 2022 plan were prorated based on the number of months Mr. Stilwell was employed with the Company during 

Fiscal 2020.

Fiscal 2022 LTIP - RSUs

RSUs vest over three years and do not have any specific performance-based vesting criteria. Provided the eligible 
employee remains employed throughout the vesting period, all RSUs granted shall become vested RSUs at the end of the Fiscal 
2022 LTIP period.

The amounts that may be realized for RSU awards under the Fiscal 2022 LTIP are as follows, calculated based on the 
market price of our Common Shares on the NASDAQ as of June 30, 2020, and applied to the number of equivalent RSUs to be 
issued to the Named Executive Officers.

Fiscal 2022 LTIP RSUs

Named Executive Officer
Mark J. Barrenechea
Madhu Ranganathan
Craig Stilwell(1)
Muhi Majzoub
Gordon A. Davies

Value upon Payout at
June 30, 2022

$
$

$
$
$

1,761,646
276,970

191,160
276,970
276,970

(1)  Grants made to Mr. Stilwell under the LTIP 2022 plan were prorated based on the number of months Mr. Stilwell was employed with the Company during 

Fiscal 2020.

Fiscal 2022 LTIP - Stock Options

The stock options granted in connection with the Fiscal 2022 LTIP vest over four years, do not have any specific 
performance-based vesting criteria and, if not exercised, expire after seven years. Our Named Executive Officers will only 
realize value on these stock options with future OpenText share price appreciation from the date of grant. For a discussion of 
the assumptions used in the valuation of stock options, see note 13 “Share Capital, Option Plans and Share-based Payments” to 
our Notes to Consolidated Financial Statements under Item 8 of this Annual Report on Form 10-K.

93

 
Other Long-Term Equity Grants

In addition to grants made in connection with our LTIP program, from time to time, we may grant stock options and/or 
RSUs to new strategic hires and to our employees in recognition of their service, such as for promotions, retention, or other 
reasons. In Fiscal 2020, we granted stock options and RSUs to one of our Named Executive Officers, namely, Mr. Stilwell in 
connection with the commencement of his employment. Details of these grants are contained in the table below under "Grants 
of Plan Based Awards". Our RSUs and stock options vest over a specified contract date, typically over three and four years, 
respectively, and do not have any specific performance criteria. With respect to stock option grants, the Board will determine 
the following, based upon the recommendation of the Compensation Committee: the executive officers entitled to participate in 
our stock option plan, the number of options to be granted, and any other material terms and conditions of the stock option 
grant. 

All stock option grants, whether part of the LTIP or granted separately for new hires, promotions, retention or other 

reasons, are governed by our stock option plans. In addition, grants and exercises of stock options are subject to our Insider 
Trading Policy. For details of our Insider Trading Policy, see “Other Information With Respect to Our Compensation Program - 
Insider Trading Policy” below.

For details on the determination of targeted awards and our benchmarking process, see "Compensation Objective - 

Competitive Compensation" above.

Executive Change in Control and Severance Benefits

Our severance benefit agreements are designed to provide reasonable compensation to departing senior executive officers 

under certain circumstances. While we do not believe that the severance benefits would be a determinative factor in a senior 
executive's decision to join or remain with the Company, the absence of such benefits, we believe, would present a distinct 
competitive disadvantage in the market for talented executive officers. Furthermore, we believe that it is important to set forth 
the benefits payable in triggering circumstances in advance in an attempt to avoid future disputes or litigation.

The severance benefits we offer to our senior executive officers are competitive with similarly situated individuals and 
companies. We have structured our senior executive officers' change in control benefits as “double trigger” benefits, meaning 
that the benefits are only paid in the event of, first, a change in control transaction, and second, the loss of employment within 
one year after the transaction. These benefits attempt to provide an incentive to our senior executive officers to remain 
employed with the Company in the event of such a transaction.

Other Information With Respect to Our Compensation Program

Pension Plans

We do not provide pension benefits or any non-qualified deferred compensation to any of our Named Executive Officers.

Share Ownership Guidelines

We currently have equity ownership guidelines (Share Ownership Guidelines), the objective of which is to encourage our 

senior management, including our Named Executive Officers, and our directors to buy and hold Common Shares in the 
Company based upon an investment target. We believe that the Share Ownership Guidelines help align the financial interests of 
our senior management team and directors with the financial interests of our shareholders.

The equity ownership levels are as follows:

CEO
Other senior management
Non-management director

4x base salary
1x base salary
3x annual retainer

For purposes of the Share Ownership Guidelines, individuals are deemed to hold all securities over which he or she is the 
registered or beneficial owner thereof under the rules of Section 13(d) of the Exchange Act through any contract, arrangement, 
understanding, relationship or otherwise in which such person has or shares:

• 

• 

voting power which includes the power to vote, or to direct the voting of, such security; and/or 

investment power which includes the power to dispose, or to direct the disposition of, such security. 

Also, Common Shares will be valued at the greater of their book value (i.e., purchase price) or the current market value. 

On an annual basis, the Compensation Committee reviews the recommended ownership levels under the Share Ownership 
Guidelines and the compliance by our executive officers and directors with the Share Ownership Guidelines.

94

 
The Board implemented the Share Ownership Guidelines in October 2009 and recommends that equity ownership levels 

be achieved within five years of becoming a member of the executive leadership team, including Named Executive Officers. 
The Board also recommends that the executive leadership team retain their ownership levels for so long as they remain 
members of the executive leadership team.

Named Executive Officers

Named Executive Officers may achieve these Share Ownership Guidelines through the exercise of stock option awards, 

purchases under the OpenText Employee Stock Purchase Plan (ESPP), through open market purchases made in compliance 
with applicable securities laws or through any equity plan(s) we may adopt from time to time providing for the acquisition of 
Common Shares. Until the Share Ownership Guidelines are met, it is recommended that a Named Executive Officer retain a 
portion of any stock option exercise or LTIP award in Common Shares to contribute to the achievement of the Share Ownership 
Guidelines. Common Shares issuable pursuant to the unexercised options shall not be counted towards meeting the equity 
ownership target.

As of the date of this Annual Report on Form 10-K, all Named Executive Officers comply with the Share Ownership 

Guidelines for Fiscal 2020, as they have either met the share ownership guidelines or, in the case of Ms. Ranganathan and Mr. 
Stilwell, have five years from becoming subject to these guidelines to achieve the equity ownership guidelines required by their 
position, which in the case of Ms. Ranganathan is 2023 and Mr Stilwell is 2025.

Directors

With respect to non-management directors, both Common Shares and deferred stock units (DSUs) are counted towards 
the achievement of the Share Ownership Guidelines. The Company currently has a Directors’ Deferred Share Unit Plan (DSU 
Plan), whereby any non-management director of the Company may elect to defer all or part of his or her retainer and/or fees in 
the form of common stock equivalents. As of the date of this Annual Report on Form 10-K, all non-management directors have 
exceeded the Share Ownership Guidelines applicable to them, which is three times their annual retainer. For further details, see 
the table below titled “Director Compensation for Fiscal 2020”.

Insider Trading Policy

All of our employees, officers and directors, including our Named Executive Officers, are required to comply with our 

Insider Trading Policy. Our Insider Trading Policy prohibits the purchase, sale or trade of our securities with the knowledge of 
material inside information. In addition, our Insider Trading Policy prohibits our employees, officers and directors, including 
our Named Executive Officers, from, directly or indirectly, short selling any security of the Company or entering into any other 
arrangement that results in a gain only if the value of the Company's securities decline in the future, selling a “call option” 
giving the holder an option to purchase securities of the Company, or buying a “put option” giving the holder an option to sell 
securities of the Company. The definition of “trading in securities” includes any derivatives-based, monetization, non-recourse 
loan or similar arrangement that changes the insider’s economic exposure to or interest in securities of the Company and which 
may not necessarily involve a sale.

All grants of stock options are subject to our Insider Trading Policy and as a result, stock options may not be granted 
during the “blackout” period beginning on the fifteenth day of the last month of each quarter and ending at the beginning of the 
second trading day following the date on which the Company’s quarterly or annual financial results, as applicable, have been 
publicly released. If the Board approves the issuance of stock options during the blackout period, these stock options are not 
granted until the blackout period is over. The price at which stock options are granted is not less than the closing price of the 
Company’s Common Shares on the trading day for the NASDAQ market immediately preceding the applicable grant date.

Tax Deductibility of Compensation

 Under Section 162(m) of the United States Internal Revenue Code (or Section 162(m)) publicly-held corporations cannot 

deduct compensation paid in excess of $1,000,000 to certain executive officers in any taxable year. The Tax Cuts and Jobs Act 
amended Section 162(m) to expand the corporations and executives to which it applies. Effective Fiscal 2019, we are no longer 
able to deduct under Section 162(m) compensation paid in excess of $1,000,000 to any person who served as CEO or CFO 
during the taxable year and any other Named Executive Officer serving as an executive at the end of the taxable year (each, a 
“covered employee”) as well any person who was a covered employee in a preceding taxable year, subject to limited transition 
relief.

95

 
Summary Compensation Table

The following table sets forth summary information concerning the annual compensation of our Named Executive 
Officers. All numbers are rounded to the nearest dollar or whole share. Changes in exchange rates will impact payments 
illustrated below that are made in currencies other than the U.S. dollar. Any Canadian dollar payments included herein have 
been converted to U.S. dollars at an annual average rate of 0.746217, 0.756489, and 0.786589, for Fiscal 2020, Fiscal 2019, 
and Fiscal 2018, respectively.

Fiscal
Year 

Salary
($) (1)

Bonus
($) (2)

Stock
Awards
($) (3)

Option
Awards
($) (4)

Non-Equity
Incentive Plan
Compensation
($) (1)(5)

Change in
Pension Value
and
Non-qualified
Deferred
Compensation
Earnings ($)

All Other
Compensation
($) (6)

Mark J. Barrenechea

2020

$ 932,188 $ 273,028 $ 4,970,594 $ 1,751,342 $

1,775,410

N/A

$ 47,643

Vice Chair, Chief
Executive Officer and
Chief Technology
Officer

2019

$ 950,000

— $ 3,693,934 $ 1,407,800 $

2,030,625

N/A

$ 17,315

2018

$ 950,000

— $ 3,538,963 $ 1,407,556 $

1,211,250

N/A

$ 37,161

Madhu Ranganathan

2020

$ 490,625 $ 22,807 $

781,072 $

275,201 $

699,068

EVP, Chief Financial
Officer

2019

$ 500,000

— $

656,237 $

250,019 $

712,500

2018

$ 125,000

— $

315,057 $ 2,275,143 $

106,250

Craig Stilwell

2020

$ 197,519 $ 16,462 $ 1,491,150 $ 1,061,898 $

230,038

N/A

N/A

N/A

N/A

EVP & General
Manager SMB and
Consumer

2019

N/A

N/A

2018

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Muhi Majzoub

2020

$ 417,031 $ 19,386 $

781,072 $

275,201 $

594,208

N/A

Executive Vice
President, Chief
Product Officer

2019

$ 412,500

— $

721,564 $

938,260 $

605,625

N/A

2018

$ 400,000

— $

691,379 $

274,993 $

340,000

Gordon A. Davies

2020

$ 377,096 $ 17,530 $

781,072 $

275,201 $

537,306

N/A

N/A

$

$

$

$

$

$

$

$

—

—

—

—

—

—

—

—

Executive Vice
President, Chief Legal
Officer and Corporate
Development

2019

$ 371,310

— $

656,237 $

913,258 $

555,169

N/A

$ 14,730

2018

$ 367,077

— $

628,627 $

249,994 $

312,015

N/A

$ 15,969

Total ($)

$ 9,750,205

$ 8,099,674

$ 7,144,930

$ 2,268,773

$ 2,118,756

$ 2,821,450

$ 2,997,067

(7)

(8)

(8)

(9)

(8)

(8)

(9)

(9)

(8)

(8)

(9)

(8)

(8)

$ 2,086,898

$ 2,677,949

$ 1,706,372

$ 1,988,205

$ 2,510,704

$ 1,573,682

(10)

(10)

N/A

N/A

N/A

N/A

(1) 

 Amounts reflect the COVID-19 compensation adjustments discussed above, which became effective May 15, 2020.

(2)  Amounts set forth in this column represent a special performance bonus, approved by the Board, equal to an amount equal to the reductions in their Fiscal 
2020 salary and annual incentive payout made pursuant to the COVID-19 compensation adjustments described above. The special performance bonus 
will be paid in September 2020; however, as it relates to performance in Fiscal 2020, the bonus received by each of the Named Executive Officers is 
included herein. The special performance bonuses were determined to be made in respect of Fiscal 2020 only and the COVID-19 compensation 
adjustments will remain in place throughout Fiscal 2021, subject to review and modification as the situation warrants.

(3)  PSUs and RSUs were granted pursuant to the Fiscal 2022 LTIP. The amounts set forth in this column represent the aggregate grant date fair value, as 
computed in accordance with ASC Topic 718 “Compensation-Stock Compensation” (Topic 718). Grant date fair value may vary from the target value 
indicated in the table set forth above in the section “Fiscal 2022 LTIP”. For a discussion of the assumptions used in these valuations, see note 13 “Share 
Capital, Option Plans and Share-based Payments” to our Notes to Consolidated Financial Statements under Item 8 of this Annual Report on Form 10-K. 
For the maximum value that may be received under the PSU awards granted in Fiscal 2020 by each Named Executive Officer, see the “Maximum” 
column under “Estimated Future Payouts under Equity Incentive Plan Awards” under the “Grants of Plan-Based Awards in Fiscal 2020” table below.

(4)  Amounts set forth in this column represent the amount recognized as the aggregate grant date fair value of stock option awards, as calculated in 

accordance with Topic 718 for the fiscal year in which the awards were granted. In all cases, these amounts do not reflect whether the recipient has 
actually realized a financial benefit from the exercise of the awards. For a discussion of the assumptions used in this valuation, see note 13 “Share 
Capital, Option Plans and Share-based Payments” to our Notes to Consolidated Financial Statements under Item 8 of this Annual Report on Form 10-K.

96

 
(5)  The amounts set forth in this column for Fiscal 2020 represent payments under the short-term incentive plan.

(6)  Except as otherwise indicated the amounts in “All Other Compensation” primarily include (i) car allowance; (ii) medical examinations; (iii) club 

memberships reimbursed, and (iv) tax preparation and financial advisory fees paid. “All Other Compensation” does not include benefits received by the 
Named Executive Officers which are generally available to all our salaried employees.

(7)  Represents amounts we paid or reimbursed for tax, financial, and estate planning.

(8)  For details of the amounts of fees or expenses we paid or reimbursed please refer to Summary Compensation Table in Item 11 of our Annual Report on 

Form 10-K for the corresponding fiscal years ended June 30, 2019 and June 30, 2018.

(9)  The total value of all perquisites and personal benefits for this Named Executive Officer was less than $10,000, and, therefore, excluded.

(10)  The executive officer was not a Named Executive Officer, nor an employee of the Company, during the fiscal year, and, therefore compensation details 

have been excluded.

Grants of Plan-Based Awards in Fiscal 2020

The following table sets forth certain information concerning grants of awards made to each Named Executive Officer 

during Fiscal 2020.

Name 

Grant Date

Threshold 
($)

Target 
($)

Maximum 
($)

Estimated Future Payouts
Under Non-Equity 
Incentive Plan Awards (1)

All Other Option
Awards: Number
of Securities
Underlying (2)
Options
(#)

Exercise or
Base Price
of Option
Awards

Grant
Date Fair
Value of
Options (3)

($/share)

Awards ($)

Mark J. Barrenechea

August 5, 2019

$ 186,886 $ 1,245,902 $ 2,491,804

273,010 $

38.76 $ 1,751,342

Madhu Ranganathan

August 5, 2019

Craig Stilwell
Muhi Majzoub

February 3, 2020
August 5, 2019

Gordon A. Davies

August 5, 2019

$

$
$

$

73,586 $ 490,574 $

981,148

42,900 $

38.76 $

275,201

28,876 $ 192,500 $
62,548 $ 416,988 $

385,000
833,976

145,790 $
42,900 $

44.99 $ 1,061,898
275,201
38.76 $

56,558 $ 377,056 $

754,112

42,900 $

38.76 $

275,201

Name

Grant Date

Mark J. Barrenechea

Madhu Ranganathan

Craig Stilwell

Muhi Majzoub
Gordon A. Davies

August 5, 2019

August 5, 2019

February 3, 2020

February 3, 2020
February 3, 2020

August 5, 2019
August 5, 2019

Estimated Future Payouts
Under Equity
Incentive Plan Awards (4)
Target
(#)
82,940

Threshold
(#)
41,470

Maximum
(#)

165,880

6,515

4,500

81

6,515
6,515

13,030

9,000

5,400

13,030
13,030

26,060

18,000

8,100

26,060
26,060

All Other Stock
Awards: Number
of Securities
Underlying (5)
Stock
(#)
41,470

6,520

$

$

4,500
$
2,700 (6) $
10,000 (6) $
$
6,520
$
6,520

Grant
Date Fair
Value of
Stock (3) 

Awards ($)

4,970,594

781,072

683,865
344,385

462,900

781,072
781,072

 (1)  Represents the threshold, target and maximum estimated payouts under our short-term incentive plan for Fiscal 2020. For further information, see 

“Compensation Discussion and Analysis - Aligning Officers' Interests with Shareholders' Interests - Short-Term Incentives” above.

(2)  For further information regarding our options granting procedures, see “Compensation Discussion and Analysis - Aligning Officers' Interests with 

Shareholders' Interests - Long-Term Incentives” above.

(3)  Amounts set forth in this column represent the amount recognized as the aggregate grant date fair value of equity-based compensation awards, as 

calculated in accordance with ASC Topic 718 for the fiscal year in which the awards were granted. In all cases, these amounts do not reflect whether the 
recipient has actually realized a financial benefit from the exercise of the awards. For a discussion of the assumptions used in this valuation, see note 13 
“Share Capital, Option Plan and Share-based Payments” to our Notes to Consolidated Financial Statements under Item 8 of this Annual Report on Form 
10-K.

(4)  Represents the threshold, target and maximum estimated payouts under our Fiscal 2022 LTIP PSUs. For further information, see “Compensation 

Discussion and Analysis - Aligning Officers' Interests with Shareholders' Interests - Long-Term Incentives - Fiscal 2022 LTIP” above.

(5)  Represents the estimated payouts under our Fiscal 2022 LTIP RSUs granted in Fiscal 2020. For further information, see “Compensation Discussion and 

Analysis - Aligning Officers' Interests with Shareholders' Interests - Long-Term Incentives - Fiscal 2022 LTIP” above.

(6)  On February 3, 2020 Mr. Stilwell was granted 5,400 PSUs and 2,700 RSUs under our Fiscal 2021 LTIP plan. Additionally, on February 3, 2020, Mr. 

Stilwell was granted 10,000 RSUs in accordance with his employment agreement, which vest 2 years from the date of grant. 

97

 
 
 
Outstanding Equity Awards at End of Fiscal 2020

The following table sets forth certain information regarding outstanding equity awards held by each Named Executive 

Officer as of June 30, 2020. 

Stock Awards

Equity 
Incentive
Plan 
Awards:
Number of
unearned 
shares,
units or 
other
rights that 
have
not vested
(#) (3)

Equity 
Incentive
Plan 
Awards:
Market or
payout value 
of unearned 
shares,
units or 
other
rights that 
have not 
vested ($) (3)

Number 
of 
Shares 
or Units 
of Stock 
That 
Have 
Not 
Vested 
(#)(2)

Market 
Value of 
Shares or 
Units of 
Stock That 
Have Not 
Vested 
($) (2)

41,730 $ 1,772,690

37,320 $ 1,585,354

41,470 $ 1,761,646

83,470 $

3,545,806

74,640 $

3,170,707

82,940 $

3,523,291

3,980 $

169,070

6,630 $

281,642

6,520 $

276,970

2,700 $

114,696

4,500 $

191,160

10,000 $

424,800

7,960 $

338,141

13,260 $

563,285

13,030 $

553,514

5,400 $

229,392

9,000 $

382,320

Option Awards (1) 

Number of
Securities
Underlying
Unexercised
Options (#)
Exercisable 

Number of
Securities
Underlying
Unexercised
Options (#)
Non-
exercisable

Option
Exercise
Price ($) 

Option 
Expiration
Date 

551,887

147,420

66,667
—

94,590
40,260

— $

27.09 January 29, 2022

49,140 $

29.75 July 29, 2023

133,333 $
400,000 $

94,590 $
120,780 $

32.63 June 1, 2024
32.63 June 1, 2024

34.49 August 7, 2024
39.27 August 6, 2025

—

273,010 $

38.76 August 5, 2026

146,756

146,754 $

34.71 May 11, 2025

7,150

—

21,450 $

39.27 August 6, 2025

42,900 $

38.76 August 5, 2026

—

145,790 $

44.99 February 3, 2027

20,996

23,140

37,840

24,420
18,480

7,865

—

—

— $

— $

— $

16.58 August 2, 2020

27.83 August 1, 2021

22.87 July 31, 2022

8,140 $
18,480 $

29.75 July 29, 2023
34.49 August 7, 2024

23,595 $

39.27 August 6, 2025

75,000 $

40.20 May 7, 2026

42,900 $

38.76 August 5, 2026

8,150 $

346,212

7,290 $

309,679

16,310 $

692,849

98

Name

Grant Date

Mark J.
Barrenechea

January 29, 2015

July 29, 2016

June 1, 2017
June 1, 2017

August 7, 2017
August 6, 2018

August 5, 2019

August 7, 2017
August 7, 2017

August 6, 2018

August 6, 2018

August 5, 2019
August 5, 2019

Madhu
Ranganathan May 11, 2018

August 6, 2018

August 5, 2019
May 11, 2018

May 11, 2018

August 6, 2018

August 6, 2018
August 5, 2019

August 5, 2019

February 3, 2020
February 3, 2020

February 3, 2020

February 3, 2020
February 3, 2020

February 3, 2020

Craig Stilwell

Muhi Majzoub August 2, 2013

August 1, 2014

July 31, 2015

July 29, 2016
August 7, 2017

August 6, 2018

May 7, 2019

August 5, 2019

August 7, 2017

August 7, 2017

August 6, 2018

 
 
 
Gordon A.
Davies

August 6, 2018

August 5, 2019

August 5, 2019

July 29, 2016

August 7, 2017

August 6, 2018

May 7, 2019

August 5, 2019

August 7, 2017

August 7, 2017

August 6, 2018

August 6, 2018

August 5, 2019

August 5, 2019

—

—

9,580 $

29.75 July 29, 2023

16,800 $

34.49 August 7, 2024

7,150

21,450 $

39.27 August 6, 2025

—

—

75,000 $

40.20 May 7, 2026

42,900 $

38.76 August 5, 2026

6,520 $

276,970

14,580 $

619,358

13,030 $

553,514

7,410 $

314,777

6,630 $

281,642

6,520 $

276,970

14,830 $

629,978

13,260 $

563,285

13,030 $

553,514

 (1)  Options in the table above vest annually over a period of 4 years starting from the date of grant, with the exception of (i) 1,200,000 options granted to the 
CEO in Fiscal 2015 and 600,000 options granted to the CEO in Fiscal 2017. For additional detail, see “Compensation Discussion and Analysis - Aligning 
Officers' Interests with Shareholders' Interests - Long-Term Incentives - Long-Term Equity Grants to CEO” above and under Item 11 of our Annual 
Report on Form 10-K for Fiscal 2015 and Fiscal 2017 and (ii) options granted to certain of our executive officers on May 7, 2019 in recognition of their 
service. These options vest annually over a 5 year period, with the first vesting date being two years from the date of grant.

(2)  Represents each Named Executive Officer's target number of RSUs granted pursuant to the Fiscal 2020, Fiscal 2021, and Fiscal 2022 LTIPs, which vest 

upon the schedules described above in "Compensation Discussion and Analysis - Aligning Officers' Interests with Shareholders' Interests - Long Term 
Incentives". These amounts illustrate the market value as of June 30, 2020 based upon the closing price for the Company's Common Shares as traded on 
the NASDAQ on such date of $42.48.

(3)  Represents each Named Executive Officer's target number of PSUs granted pursuant to the Fiscal 2020, Fiscal 2021, and Fiscal 2022 LTIPs, which vest 

upon the schedules described above in "Compensation Discussion and Analysis - Aligning Officers' Interests with Shareholders' Interests - Long Term 
Incentives", and the market value as of June 30, 2020 based upon the closing price for the Company's Common Shares as traded on the NASDAQ on 
such date of $42.48.

As of June 30, 2020, options to purchase an aggregate of 7,429,537 Common Shares had been previously granted and 

are outstanding under our stock option plans, of which 2,248,358 Common Shares were vested. Options to purchase an 
additional 7,540,748 Common Shares remain available for issuance pursuant to our stock option plans. Our outstanding options 
pool represents 2.8% of the Common Shares issued and outstanding as of June 30, 2020.

During Fiscal 2020, the Company granted options to purchase 2,742,230 Common Shares or 1.0% of the Common 

Shares issued and outstanding as of June 30, 2020.

Option Exercises and Stock Vested in Fiscal 2020

The following table sets forth certain details with respect to each of the Named Executive Officers concerning the 

exercise of stock options and vesting of stock in Fiscal 2020:

Name
Mark J. Barrenechea
Madhu Ranganathan
Craig Stilwell
Muhi Majzoub
Gordon A. Davies

Option Awards

Stock Awards (3)

Number of Shares
Acquired on Exercise
(#) 

656,140 $
— $
— $
18,788 $
65,374 $

Value Realized on
Exercise(1) 
($) 
13,672,231
—
—
479,257
1,190,446

Number of Shares
Acquired on Vesting
(#) 

Value Realized on 
Vesting(2) 
($)

80,704 $
— $
— $
13,376 $
15,723 $

3,433,149
—
—
569,015
668,856

(1)  “Value realized on exercise” is the excess of the market price, at date of exercise, of the shares underlying the options over the exercise price of the 

options.

(2)  “Value realized on vesting” is the market price of the underlying Common Shares on the vesting date.

(3)  Relates to the vesting of PSUs and RSUs under our Fiscal 2019 LTIP.

99

 
 
POTENTIAL PAYMENTS UPON TERMINATION OR CHANGE IN CONTROL

We have entered into employment contracts with each of our Named Executive Officers. These contracts may require us 
to make certain types of payments and provide certain types of benefits to the Named Executive Officers upon the occurrence 
of any of these events:

•  If the Named Executive Officer is terminated without cause; and

•  If there is a change in control in the ownership of the Company and subsequent to the change in control, there is a 

change in the relationship between the Company and the Named Executive Officer. 

When determining the amounts and the type of compensation and benefits to provide in the event of a termination or 

change in control described above, we considered available information with respect to amounts payable to similarly situated 
officers of our peer groups and the position held by the Named Executive Officer within the Company. The amounts payable 
upon termination or change in control represent the amounts determined by the Company and are not the result of any 
individual negotiations between us and any of our Named Executive Officers.

Our employment agreements with our Named Executive Officers are similar in structure, terms and conditions, with the 

key exception of the amount of severance payments, which is determined by the position held by the Named Executive Officer. 
Details are set out below of each of their potential payments upon a termination by the Company without cause and upon a 
change in control event where there is a subsequent change in the relationship between the Company and the Named Executive 
Officer.

Termination Without Cause

If the Named Executive Officer is terminated without cause, we may be obligated to make payments or provide benefits 

to the Named Executive Officer. A termination without cause means a termination of a Named Executive Officer for any reason 
other than the following, each of which provides “cause” for termination:

•  The failure by the Named Executive Officer to attempt in good faith to perform his duties, other than as a result of a 

• 

• 
• 

• 

• 

• 

• 

physical or mental illness or injury;
The Named Executive Officer's willful misconduct or gross negligence of a material nature in connection with the 
performance of his duties which is or could reasonably be expected to be injurious to the Company; 
The breach by the Named Executive Officer of his fiduciary duty or duty of loyalty to the Company; 
The Named Executive Officer's intentional and unauthorized removal, use or disclosure of information relating to the 
Company, including customer information, which is injurious to the Company or its customers; 
The willful performance by the Named Executive Officer of any act of dishonesty or willful misappropriation of 
funds or property of the Company or its affiliates;
The indictment of the Named Executive Officer or a plea of guilty or nolo contender to a felony or other serious 
crime involving moral turpitude;
The material breach by the Named Executive Officer of any obligation material to his employment relationship with 
the Company; or 
The material breach by the Named Executive Officer of the Company's policies and procedures which breach causes 
or could reasonably be expected to cause harm to the Company;

provided that in certain of the circumstances listed above, OpenText has given the Named Executive Officer reasonable notice 
of the reason for termination as well as a reasonable opportunity to correct the circumstances giving rise to the termination.

Change in Control

If there is a change in control of the Company and within one year of such change in control event, there is a change in 

the relationship between the Company and the Named Executive Officer without the Named Executive Officer's written 
consent, we may be obligated to provide payments or benefits to the Named Executive Officer, unless such a change is in 
connection with the termination of the Named Executive Officer either for cause or due to the death or disability of the Named 
Executive Officer.

A change in control includes the following events:

•  The sale, lease, exchange or other transfer, in one transaction or a series of related transactions, of all or substantially 

all of the Company’s assets;

•  The approval by the holders of Common Shares of any plan or proposal for the liquidation or dissolution of the 

Company;

•  Any transaction in which any person or group acquires ownership of more than 50% of outstanding Common Shares; 

or

100

 
•  Any transaction in which a majority of the Board is replaced over a twelve-month period and such replacement of the 

Board was not approved by a majority of the Board still in office at the beginning of such period.

Examples of a change in the relationship between the Named Executive Officer and the Company where payments or 

benefits may be triggered following a change in control event include:

•  A material diminution in the duties and responsibilities of the Named Executive Officer, other than (a) a change 

arising solely out of the Company becoming part of a larger organization following the change in control event or any 
related change in the reporting hierarchy or (b) a reorganization of the Company resulting in similar changes to the 
duties and responsibilities of similarly situated executive officers; 

•  A material reduction to the Named Executive Officer's compensation, other than a similar reduction to the 

compensation of similarly situated executive officers; 

•  A relocation of the Named Executive Officer's primary work location by more than fifty miles;

•  A reduction in the title or position of the Named Executive Officer, other than (a) a change arising solely out of the 
Company becoming part of a larger organization following the change in control event or any related change in the 
reporting hierarchy or (b) a reorganization of the Company resulting in similar changes to the titles or positions of 
similarly situated executive officers; 

None of our Named Executive Officers are entitled to the payments or benefits described below, or any other payments or 

benefits, solely upon a change in control where there is no change to the Named Executive Officer's relationship with the 
Company.

Amounts Payable Upon Termination or Change in Control

Pursuant to our employment agreements with our Named Executive Officers and the terms of our LTIP, each Named 
Executive Officer’s entitlement upon termination of employment without cause or following a change in the Named Executive 
Officer’s relationship with the Company, both absent a change in control event and within twelve months of a change in control 
event, are set forth below. These amounts have not been adjusted to reflect the COVID-19 compensation adjustments discussed 
above, which became effective May 15, 2020.

No Change in Control 

Mark J.
Barrenechea
Madhu
Ranganathan

Craig Stilwell

Muhi Majzoub

Termination without cause or
Change in relationship
Termination without cause or
Change in relationship

Termination without cause or
Change in relationship
Termination without cause or
Change in relationship

Gordon A.
Davies

Termination without cause or
Change in relationship

No change in control

Base

Short term 
incentives (1)

LTIP (2)

Options (3)

Employee and 
Medical Benefits (4)

24 months

24 months

Prorated

Vested

24 months(5)

12 months

12 months

Prorated

Vested

12 months

12 months

12 months

Prorated

Vested

12 months

12 months

12 months

Prorated

Vested

12 months

12 months

12 months

Prorated

Vested

12 months

(1)  Assuming 100% achievement of the expected targets for the fiscal year in which the triggering event occurred.

(2)  LTIP amounts are prorated for the number of months of participation at termination date in the applicable 38 month performance period. If the 

termination date is before the commencement of the 19th month of the performance period, a prorated LTIP will not be paid.

(3)  Already vested as of termination date with no acceleration of unvested options. For a period of 90 days following the termination date, the Named 

Executive Officer has the right to exercise all options which have vested as of the date of termination.

(4)  Employee and medical benefits provided to each Named Executive Officer immediately prior to the occurrence of the trigger event.

(5) 

In accordance with the terms of his employment agreement, as amended, Mr. Barrenechea is entitled to participate until the age of 65 in healthcare 
benefits substantially similar to what he currently receives as Vice Chair, Chief Executive Officer and Chief Technology Officer of the Company. These 
benefits will be provided at the cost of the Company, provided that Mr. Barrenechea continues to be responsible for funding an amount that is equal to his 
employee contribution as Vice Chair, Chief Executive Officer and Chief Technology Officer, unless he becomes employed elsewhere, at which point this 
benefit will terminate. In the event that the employee or company contribution funding increases, Mr. Barrenechea would be responsible for that increase.

101

 
Within 12 Months of a Change in Control 

Mark J.
Barrenechea

Madhu
Ranganathan

Craig Stilwell

Muhi Majzoub

Gordon A.
Davies

Termination without cause or
Change in relationship

Termination without cause or
Change in relationship

Termination without cause or
Change in relationship

Termination without cause or
Change in relationship
Termination without cause or
Change in relationship

Within 12 Months of a Change in Control

Base

Short term 
incentives (1)

24 months

24 months

24 months

24 months

12 months

12 months

24 months

24 months

24 months

24 months

LTIP
100%
Vested

100%
Vested

100%
Vested

100%
Vested
100%
Vested

Options (2)

Employee and 
Medical Benefits (3)

100% Vested

24 months(4)

100% Vested

24 months

100% Vested

12 months

100% Vested

24 months

100% Vested

24 months

(1)  Assuming 100% achievement of the expected targets for the fiscal year in which the triggering event occurred.

(2)  For a period of 90 days following the termination date, the Named Executive Officer has the right to exercise all options which are deemed to have vested 

as of the date of termination.

(3)  Employee and medical benefits provided to each Named Executive Officer immediately prior to the occurrence of the trigger event. 

(4) 

In accordance with the terms of his employment agreement, as amended, Mr. Barrenechea is entitled to participate until the age of 65 in healthcare 
benefits substantially similar to what he currently receives as Vice Chair, Chief Executive Officer and Chief Technology Officer of the Company. These 
benefits will be provided at the cost of the Company, provided that Mr. Barrenechea continues to be responsible for funding an amount that is equal to his 
employee contribution as Vice Chair, Chief Executive Officer and Chief Technology Officer, unless he becomes employed elsewhere, at which point this 
benefit will terminate. In the event that the employee or company contribution funding increases, Mr. Barrenechea would be responsible for that increase.

In addition to the information identified above, each Named Executive Officer is entitled to all accrued payments up to 

the date of termination, including all earned but unpaid short-term incentive amounts and earned but unsettled LTIP. Except as 
otherwise required by law, we are required to make all these payments and provide these benefits over a period of 12 months or 
24 months, depending on the Named Executive Officer’s entitlement and the circumstances which triggered our obligation to 
make such payments and provide such benefits, from the date of the event which triggered our obligation. With respect to 
payments to Mr. Barrenechea, the Company intends to make all required payments to Mr. Barrenechea no later than two and a 
half months after the end of the later of the fiscal year or calendar year in which the payments are no longer subject to a 
substantial risk of forfeiture.

In return for receiving the payments and the benefits described above, each Named Executive Officer must comply with 
certain obligations in favour of the Company, including a non-disparagement obligation. Also, each Named Executive Officer 
is bound by a confidentiality and non-solicitation agreement where the non-solicitation obligation lasts 6 months from the date 
of termination of his employment.

Any breach by a Named Executive Officer of any provision of his contractual agreements may only be waived upon the 

review and approval of the Board.

Quantitative Estimates of Payments upon Termination or Change in Control

Further information regarding payments to our Named Executive Officers in the event of a termination or a change in 
control may be found in the table below. This table sets forth the estimated amount of payments and other benefits each Named 
Executive Officer would be entitled to receive upon the occurrence of the indicated event, assuming that the event occurred on 
June 30, 2020. Amounts (i) potentially payable under plans which are generally available to all salaried employees, such as life 
and disability insurance, and (ii) earned but unpaid, in both cases, are excluded from the table. The values related to vesting of 
stock options and awards are based upon the fair market value of our Common Shares of $42.48 per share as reported on the 
NASDAQ on June 30, 2020, the last trading day of our fiscal year. The other material assumptions made with respect to the 
numbers reported in the table below are:

•  Payments in Canadian dollars included herein are converted to U.S. dollars using an exchange rate, as of June 30, 

2020, of 0.746217;

•  The salary and incentive payments are calculated based on the amounts of salary, incentive and benefit payments 

which were payable to each Named Executive Officer as of June 30, 2020; and

•  Payments under the LTIPs are calculated as though 100% of Fiscal 2022 LTIP (granted in Fiscal 2020), Fiscal 2021 

LTIP (granted in Fiscal 2019), and Fiscal 2020 LTIP (granted in Fiscal 2018) have vested with respect to a termination 

102

 
without cause or change in relationship following a change in control event, and as though a pro-rated amount have 
vested with respect to no change in control event.

Actual payments made at any future date may vary, including the amount the Named Executive Officer would have 

accrued under the applicable benefit or compensation plan as well as the price of our Common Shares. 

Named Executive Officer

Mark J.
Barrenechea

Madhu
Ranganathan

Craig Stilwell

Muhi
Majzoub

Gordon A.
Davies

Termination Without
Cause / Change in
Relationship with no
Change in Control

Termination Without
Cause / Change in
Relationship, within
12 months following
a Change in Control

Termination Without
Cause / Change in
Relationship with no
Change in Control

Termination Without
Cause / Change in
Relationship, within
12 months following
a Change in Control

Termination Without
Cause / Change in
Relationship with no
Change in Control

Termination Without
Cause / Change in
Relationship, within
12 months following
a Change in Control

Termination Without
Cause / Change in
Relationship with no
Change in Control

Termination Without
Cause / Change in
Relationship, within
12 months following
a Change in Control

Termination Without
Cause / Change in
Relationship with no
Change in Control

Termination Without
Cause / Change in
Relationship, within
12 months following
a Change in Control

Short-term
Incentive
Payment
($) 

Gain on Vesting 
of LTIP and 
Non-LTIP 
RSUs
($)

Gain on
Vesting of
Stock Options
($) 

Salary
($) 

Employee
Benefits
($) 

Total
($)

$ 1,900,000 $ 2,850,000 $ 8,042,403 $

— $

95,286 (1) $ 12,887,689

$ 1,900,000 $ 2,850,000 $ 15,359,494 $ 8,038,203 $

95,286

$ 28,242,983

$

500,000 $

500,000 $ 1,014,154 $

— $

7,429

$

2,021,583

$ 1,000,000 $ 1,000,000 $ 2,182,622 $ 1,368,721 $

14,859

$

5,566,202

$

400,000 $

400,000 $

642,119 $

— $

9,782

$

1,451,901

$

400,000 $

400,000 $ 1,342,368 $

— $

9,782

$

2,152,150

$

425,000 $

425,000 $ 1,571,134 $

— $

6,512

$

2,427,646

$

850,000 $

850,000 $ 2,798,582 $

657,646 $

13,025

$

5,169,253

$

384,302 $

384,302 $ 1,428,669 $

— $

6,618

$

2,203,891

$

768,604 $

768,604 $ 2,620,166 $

655,676 $

13,237

$

4,826,287

(1) 

In accordance with the terms of his employment agreement, as amended, Mr. Barrenechea is entitled to participate until the age of 65 in healthcare 
benefits substantially similar to what he currently receives as Chief Executive Officer of the Company. These benefits will be provided at the cost of the 
Company, provided that Mr. Barrenechea continues to be responsible for funding an amount that is equal to his employee contribution as Chief Executive 
Officer, unless he becomes employed elsewhere, at which point this benefit will terminate. In the event that the employee or company contribution 
funding increases, Mr. Barrenechea would be responsible for that increase.

103

 
 
 
 
Director Compensation for Fiscal 2020

The following table sets forth summary information concerning the annual compensation received by each of the non-

management directors of OpenText for the fiscal year ended June 30, 2020. 

Fees Earned 
or Paid in 
Cash
($) (1) 

Stock
Awards
($) (2)
$ 200,000 $ 376,484 $ — $

Option
Awards
($)

Non-Equity
Incentive Plan
Compensation
($) 

P. Thomas Jenkins (3)
Randy Fowlie (4)
David Fraser (5)
Gail E. Hamilton (6)
Stephen J. Sadler (7)
Harmit Singh (8)
Michael Slaunwhite (9)
Katharine B. Stevenson (10)
Carl Jurgen Tinggren (11)
Deborah Weinstein (12)

$

$

$

$
$

$

$

$

$

47,275 $ 358,397 $ — $

70,000 $ 243,330 $ — $

91,000 $ 276,919 $ — $

— $ 359,478 $ — $
27,000 $ 304,029 $ — $

3,500 $ 401,920 $ — $

— $ 383,983 $ — $

95,000 $ 240,221 $ — $

— $ 398,141 $ — $

Change in Pension 
Value and Non-
qualified
Deferred 
Compensation
Earnings
($) 
N/A

N/A

N/A

N/A

N/A
N/A

N/A

N/A

N/A

N/A

$

$

$

$

$
$

$

$

$

$

—

—

—

—

—
—

—

—

—

—

All Other
Compensation
($) 

Total
($)
$ 576,484

$ 405,672

$ 313,330

—

—

—

—

$ 367,919
671,054 (13) $1,030,532
$ 331,029

—

—

—

—

—

$ 405,420

$ 383,983

$ 335,221

$ 398,141

(1)  Non-management directors may elect to defer all or a portion of their retainer and/or fees in the form of Common Share equivalent units under our 

Directors' Deferred Share Unit Plan (DSU Plan) based on the value of the Company's shares as of the date fees would otherwise be paid. The DSU Plan, 
originally effective February 2, 2010, and amended and restated in October 2018, is available to any non-management director of the Company and is 
designed to promote greater alignment of long-term interests between directors of the Company and its shareholders. DSUs granted as compensation for 
directors fees vest immediately whereas the annual DSU grant vests at the Company’s next annual general meeting. No DSUs are payable by the 
Company until the director ceases to be a member of the Board.

(2)  The amounts set forth in this column represents the amount recognized as the aggregate grant date fair value of equity-based compensation awards, 

inclusive of DSU dividend equivalents, as calculated in accordance with ASC Topic 718. These amounts do not reflect whether the recipient has actually 
realized a financial benefit from the awards. For a discussion of the assumptions used in this valuation, see note 13 “Share Capital, Option Plan and 
Share-based Payments” to our consolidated financial statements. In Fiscal 2020, Messrs. Jenkins, Fowlie, Fraser, Sadler, Singh, Slaunwhite and Tinggren 
and Mses. Hamilton, Stevenson and Weinstein received 9,336, 8,871, 6,006, 8,907, 7,511, 9,947, 5,939, 6,865, 9,499, and 9,852 DSUs, respectively. 

(3)  As of June 30, 2020, Mr. Jenkins holds 116,896 DSUs. Mr. Jenkins serves as Chairman of the Board.

(4)  As of June 30, 2020, Mr. Fowlie holds 97,012 DSUs.

(5)  As of June 30, 2020, Mr. Fraser holds 13,594 DSUs.

(6)  As of June 30, 2020, Ms. Hamilton holds 76,657 DSUs.

(7)  As of June 30, 2020, Mr. Sadler holds 92,312 DSUs.

(8)  As of June 30, 2020, Mr. Singh holds 14,909 DSUs.

(9)  As of June 30, 2020, Mr. Slaunwhite holds 111,364 DSUs.

(10)  As of June 30, 2020, Ms. Stevenson holds 91,829 DSUs.

(11)  As of June 30, 2020, Mr. Tinggren holds 23,438 DSUs.

(12)  As of June 30, 2020, Ms. Weinstein holds 106,564 DSUs.

(13)  During Fiscal 2020, Mr. Sadler received $671,054 in consulting fees, paid or payable in cash, for assistance with acquisition-related business 

activities. Mr. Sadler abstained from voting on all transactions from which he would potentially derive consulting fees.

104

 
 
Directors who are salaried officers or employees receive no compensation for serving as directors. Mr. Barrenechea was 

the only employee director in Fiscal 2020. The material terms of our director compensation arrangements are as follows: 

Description 

Annual Chairman retainer fee payable to the Chairman of the
Board

Amount and Frequency of Payment
$200,000 per year payable following our Annual General
Meeting

Annual retainer fee payable to each non-management director

$70,000 per director payable following our Annual General
Meeting

Annual Audit Committee retainer fee payable to each member
of the Audit Committee

$25,000 per year payable at $6,250 at the beginning of
each quarterly period.

Annual Audit Committee Chair retainer fee payable to the Chair
of the Audit Committee

$10,000 per year payable at $2,500 at the beginning of
each quarterly period.

Annual Compensation Committee retainer fee payable to each
member of the Compensation Committee

$15,000 per year payable at $3,750 at the beginning of
each quarterly period.

Annual Compensation Committee Chair retainer fee payable to
the Chair of the Compensation Committee

$10,000 per year payable at $2,500 at the beginning of
each quarterly period.

Annual Corporate Governance Committee retainer fee payable
to each member of the Corporate Governance Committee

$8,000 per year payable at $2,000 at the beginning of each
quarterly period.

Annual Corporate Governance Committee Chair retainer fee
payable to the Chair of the Corporate Governance Committee

$6,000 per year payable at $1,500 at the beginning of each
quarterly period.

Effective May 15, 2020, as a result of the COVID-19 compensation adjustments discussed above, all of our non-
management directors accepted a 15% reduction in cash retainer compensation fees payable. For Fiscal 2020, all cash related 
payments were completed prior to this announcement, and therefore did not result in an adjustment to compensation in Fiscal 
2020. These reductions will remain in effect through June 30, 2021, subject to review and modification as the situation 
warrants.

The Board has adopted a DSU Plan which is available to any non-management director of the Company. In Fiscal 2020, 

certain directors elected to receive DSUs instead of a cash payment for their directors’ fees. In addition to the scheduled fee 
arrangements set forth in the table above, whether paid in cash or DSUs, non-management directors also receive an annual 
DSU grant representing the long term component of their compensation. The amount of the annual DSU grant is discretionary; 
however, historically, the amount of this grant has been determined and updated on a periodic basis with the assistance of the 
Compensation Committee and the compensation consultant and benchmarked against director compensation for comparable 
companies. For Fiscal 2020, the annual DSU grant was approximately $225,000 for each non-management director and 
approximately $295,000 for the Chairman of the Board. DSUs granted as compensation for directors fees vest immediately 
whereas the annual DSU grant vests at the Company’s next annual general meeting. No DSUs are payable by the Company 
until the director ceases to be a member of the Board.

As with its employees, the Company believes that granting compensation to directors in the form of equity, such as DSUs, 

promotes a greater alignment of long-term interests between directors of the Company and the shareholders of the Company 
and since Fiscal 2013 the Company has taken the position that non-management directors will receive DSUs instead of stock 
options where granting of equity awards is appropriate. All non-management directors have exceeded the Share Ownership 
Guidelines applicable to them, which is three times their annual retainer. For further details of our Share Ownership Guidelines 
as they relate to directors, see “Share Ownership Guidelines” above.

The Company does not have a retirement policy for its directors; however, the Company does review its director 

performance annually as part of its governance process.

Compensation Committee Interlocks and Insider Participation

The members of our Compensation Committee consist of Mr. Slaunwhite (Chair) and Mses. Hamilton and Weinstein. 

None of the members of the Compensation Committee have been or are an officer or employee of the Company, or any of our 

105

 
 
 
 
 
 
 
 
 
 
 
 
 
subsidiaries, or had any relationship requiring disclosure herein. None of our executive officers served as a member of the 
compensation committee of another entity (or other committee of the board of directors performing equivalent functions, or in 
the absence of any such committee, the entire board of directors) one of whose executive officers served as a director of ours.

Board's Role in Risk Oversight

The Board has overall responsibility for risk oversight. The Board is responsible for overseeing management’s 

implementation and operation of enterprise risk management, either directly or through its committees, which shall report to the 
Board with respect to risk oversight undertaken in accordance with their respective charters.  At least annually, the Board shall 
review reports provided by management on the risks inherent in the business of the Company (including appropriate crisis 
preparedness, business continuity, information system controls, cybersecurity and disaster recovery plans), the appropriate 
degree of risk mitigation and risk control, overall compliance with and the effectiveness of the Company’s risk management 
policies, and residual risks remaining after implementation of risk controls. In addition, each committee reviews and reports to 
the Board on risk oversight matters, as described below.

The Audit Committee oversees risks related to our accounting, financial statements and financial reporting process. On a 
quarterly basis, the Audit Committee also reviews reports provided by management on the risks inherent in the business of the 
Company, including those related to cybersecurity and disaster recovery plans, and reports to the Board with respect to risk 
oversight undertaken.

The Compensation Committee oversees risks which may be associated with our compensation policies, practices and 

programs, in particular with respect to our executive officers. The Compensation Committee assesses such risks with the 
review and assistance of the Company's management and the Compensation Committee's external compensation consultants.

The Corporate Governance and Nominating Committee monitors risk and potential risks with respect to the effectiveness 

of the Board, and considers aspects such as director succession, Board composition and the principal policies that guide the 
Company's overall corporate governance.

The members of each of the Audit Committee, Compensation Committee, and the Corporate Governance and Nominating 

Committee are all “independent” directors within the meaning ascribed to it in Multilateral Instrument 52-110-Audit 
Committees as well as the listing standards of NASDAQ, and, in the case of the Audit Committee, the additional independence 
requirements set out by the SEC.

All of our directors are kept informed of our business through open discussions with our management team, including our 

CEO, who serves on our Board. The Board also receives documents, such as quarterly and periodic management reports and 
financial statements, as well our directors have access to all books, records and reports upon request, and members of 
management are available at all times to answer any questions which Board members may have.

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

The following table sets forth certain information as of June 30, 2020 regarding Common Shares beneficially owned by 
the following persons or companies: (i) each person or company known by us to be the beneficial owner of approximately 5% 
or more of our outstanding Common Shares, (ii) each director of our Company, (iii) each Named Executive Officer, and (iv) all 
directors and executive officers as a group. Except as otherwise indicated, we believe that the beneficial owners of the 
Common Shares listed below have sole investment and voting power with respect to such Common Shares, subject to 
community property laws where applicable. 

The number and percentage of shares beneficially owned as exhibited in Item 12 is based on filings made in accordance 

with the rules of the SEC, and is not necessarily indicative of beneficial ownership for any other purpose. Under these rules, 
beneficial ownership includes any shares as to which a person has sole or shared voting or investment power and also any 
shares of Common Shares underlying options or warrants that are exercisable by that person within 60 days of June 30, 2020. 
Unless otherwise indicated, the address of each person or entity named in the table is “care of” Open Text Corporation, 275 
Frank Tompa Drive, Waterloo, Ontario, Canada, N2L 0A1.

106

 
Name and Address of Beneficial Owner 
Jarislowsky, Fraser Ltd. (1)
1010 Sherbrooke St. West, Montreal QC H3A 2R7
Caisse de Depot et Placement du Quebec (1)
1000 Place Jean-Paul Riopelle, Montreal H2Z 2B3
P. Thomas Jenkins (2)
Mark J. Barrenechea (3)
Michael Slaunwhite (4)
Randy Fowlie (5)
Muhi Majzoub (6)
Stephen J. Sadler (7)
Madhu Ranganathan (8)
Katharine B. Stevenson (9)
Deborah Weinstein (10)
Gordon A. Davies (11)
Gail E. Hamilton (12)
Carl Jürgen Tinggren (13)
Harmit Singh (14)
David Fraser (15)
Craig Stilwell
All executive officers and directors as a group (16)

Amount and Nature of
Beneficial Ownership 

Percent of Common
Shares Outstanding 

16,589,013

6.10%

14,540,600

2,368,418

1,993,841

574,010

297,458

244,243
221,758

173,615

138,890

121,010

97,089

71,113

17,884

9,355
8,040

—

5.35%

*

*

*

*

*
*

*

*

*

*

*

*

*
*

*

6,590,651

2.40%

(2) 
(3) 

* 
(1) 

Less than 1% 
Information regarding the shares outstanding is based on information filed in Schedule 13G, 13F, or Schedule 13G/A 
with the SEC. The percentage of Common Shares outstanding is calculated using the total shares outstanding as of 
June 30, 2020. 
Includes 2,258,804 Common Shares owned and 109,614 deferred stock units (DSUs) which are exercisable.
Includes 888,069 Common Shares owned, 900,824 options which are exercisable and 204,948 options which will become 
exercisable within 60 days of June 30, 2020.
Includes 468,200 Common Shares owned and 105,810 DSUs which are exercisable.
Includes 206,000 Common Shares owned and 91,458 DSUs which are exercisable.
Includes 75,532 Common Shares owned, 132,741 options which are exercisable and 35,970 options which will become 
exercisable within 60 days of June 30, 2020.
Includes 135,000 Common Shares owned and 86,758 DSUs which are exercisable.
Includes 1,834 Common Shares owned, 153,906 options which are exercisable and 17,875 options which will become 
exercisable within 60 days of June 30, 2020.
(9) 
Includes 52,615 Common Shares owned and 86,275 DSUs which are exercisable. 
(10)  Includes 20,000 Common Shares owned and 101,010 DSUs which are exercisable.
(11)  Includes 54,084 Common Shares owned, 7,150 options which are exercisable and 35,855 options which will become 

(4) 
(5) 
(6) 

(7) 
(8) 

exercisable within 60 days of June 30, 2020.

(12)  Includes 10 Common Shares owned and 71,103 DSUs which are exercisable.
(13)  Includes 17,884 DSUs which are exercisable.
(14)  Includes 9,355 DSUs which are exercisable.
(15)  Includes 8,040 DSUs which are exercisable.
(16)  Includes 4,201,412 Common Shares owned, 1,349,025 options which are exercisable, 352,907 options which will 

become exercisable within 60 days of June 30, 2020, and 687,307 DSUs which are exercisable.

107

 
Securities Authorized for Issuance under Equity Compensation Plans 

The following table sets forth summary information relating to our various stock compensation plans as of June 30, 2020: 

Plan Category

Equity compensation plans approved
by security holders:

Equity compensation plans not
approved by security holders:

Under deferred stock unit awards
Under performance stock unit
awards
Under restricted stock unit awards

Total

Number of securities
to be issued upon exercise
of outstanding options,
warrants, and rights  

Weighted average
exercise price
of outstanding options,
warrants, and rights 

(a)

7,429,537

744,575

553,104

578,898

9,306,114

(b)

$36.18

N/A

N/A

N/A

N/A

Number of securities
remaining available
for future issuance
under equity
compensation plans
(excluding securities
reflected in column a) 

(c)

7,540,748

—

—

—

7,540,748

For more information regarding stock compensation plans, please refer to note 13 "Share Capital, Option Plans and 
Share-Based Payments" to our Consolidated Financial Statements, under Part IV, Item 15 of this Annual Report on Form 10-K.

Item 13. 

Certain Relationships and Related Transactions, and Director Independence

Related Transactions Policy and Director Independence

We have adopted a written policy that all transactional agreements between us and our officers, directors and affiliates 

will be first approved by a majority of the independent directors. Once these agreements are approved, payments made 
pursuant to the agreements are approved by the members of our Audit Committee.

Our procedure regarding the approval of any related party transaction is that the material facts of such transaction shall be 

reviewed by the independent members of our Audit Committee and the transaction approved by a majority of the independent 
members of our Audit Committee. The Audit Committee reviews all transactions wherein we are, or will be a participant and 
any related party has or will have a direct or indirect interest. In determining whether to approve a related party transaction, the 
Audit Committee generally takes into account, among other facts it deems appropriate: whether the transaction is on terms no 
less favorable than terms generally available to an unaffiliated third party under the same or similar circumstances; the extent 
and nature of the related person's interest in the transaction; the benefits to the company of the proposed transaction; if 
applicable, the effects on a director's independence; and if applicable, the availability of other sources of comparable services or 
products.

The Board has determined that all directors, except Messrs. Barrenechea and Sadler, meet the independence requirements 

under the NASDAQ Listing Rules and qualify as “independent directors” under those Listing Rules. Mr. Barrenechea is not 
considered independent by virtue of being our Vice Chair, Chief Executive Officer and Chief Technology Officer. See 
“Transactions with Related Persons” below with respect to payments made to Mr. Sadler. Each of the members of our 
Compensation Committee, Audit Committee and Corporate Governance and Nominating Committee is an independent director. 

Transactions With Related Persons

One of our directors, Mr. Sadler, received consulting fees for assistance with acquisition-related business activities 
pursuant to a consulting agreement with the Company. Mr. Sadler's consulting agreement, which was adopted by way of Board 
resolution effective July 1, 2011, is for an indefinite period. The material terms of the agreement are as follows: Mr. Sadler is 
paid at the rate of Canadian dollars (CAD) $450 per hour for services relating to his consulting agreement. In addition, he is 
eligible to receive a bonus fee equivalent to 1.0% of the acquired company's revenues, up to CAD $10.0 million in revenue, 
plus an additional amount of 0.5% of the acquired company's revenues above CAD $10.0 million. The total bonus fee payable, 
for any given fiscal year, is subject to an annual limit of CAD $450,000 per single acquisition and an aggregate annual limit of 
CAD $980,000. The acquired company's revenues, for this purpose, is equal to the acquired company's revenues for the 12 
months prior to the date of acquisition.

108

 
 
 
 
 
 
During Fiscal 2020, Mr. Sadler received CAD $0.9 million in consulting fees from OpenText (equivalent to $0.7 million 

USD), inclusive of CAD $0.86 million bonus fees for assistance with acquisition-related business activities. Mr. Sadler 
abstained from voting on all transactions from which he would potentially derive consulting fees. 

Item 14. 

Principal Accountant Fees and Services 

The aggregate fees for professional services rendered by our independent registered public accounting firm, KPMG LLP, 

for Fiscal 2020 and Fiscal 2019 were:

(In thousands)
Audit fees (1)
Audit-related fees (2)
Tax fees (3)
All other fees (4)
Total

Year ended June 30,

2020(1)

2019

5,362

$

257

52

—
5,671

$

4,598

—

108

40
4,746

$

$

(1)  Audit fees were primarily for professional services rendered for (a) the annual audits of our consolidated financial 

statements and the accompanying attestation report regarding our ICFR contained in our Annual Report on Form 10-
K, (b) the review of quarterly financial information included in our Quarterly Reports on Form 10-Q, (c) audit services 
related to mergers and acquisitions, and (d) annual statutory audits where applicable.

(2)   Audit related fees were primarily for assurance and related services, such as the review of offering documents and 

non-periodic filings with the SEC.

(3)  Tax fees were for services related to tax compliance, including the preparation of tax returns, tax planning and tax 

advice. 

(4)   All other fees consist of fees for services other than the services reported in audit fees, audit-related fees, and tax fees.

OpenText's Audit Committee has established a policy of reviewing, in advance, and either approving or not approving, all 
audit, audit-related, tax and other non-audit services that our independent registered public accounting firm provides to us. This 
policy requires that all services received from our independent registered public accounting firm be approved in advance by the 
Audit Committee or a delegate of the Audit Committee. The Audit Committee has delegated the pre-approval responsibility to 
the Chair of the Audit Committee. All services that KPMG LLP provided to us in Fiscal 2020 and Fiscal 2019 have been pre-
approved by the Audit Committee. 

The Audit Committee has determined that the provision of the services as set out above is compatible with the 

maintaining of KPMG LLP's independence in the conduct of its auditing functions.

109

 
Item 15. 

Exhibits and Financial Statement Schedules

Part IV

(a) Financial Statements and Schedules

Index to Consolidated Financial Statements and Supplementary Data (Item 8)

Page Number

Report of Independent Registered Public Accounting Firm
Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of June 30, 2020 and 2019
Consolidated Statements of Income for the years ended June 30, 2020, 2019, and 2018
Consolidated Statements of Comprehensive Income for the years ended June 30, 2020, 2019, and 2018
Consolidated Statements of Shareholders' Equity for the years ended June 30, 2020, 2019, and 2018
Consolidated Statements of Cash Flows for the years ended June 30, 2020, 2019, and 2018
Notes to Consolidated Financial Statements

115
117
119
120
121
122
123
125

(b) The following documents are filed as a part of this report: 

1) Consolidated financial statements and Reports of Independent Registered Public Accounting Firm and the related 
notes thereto are included under Item 8, in Part II. 

2) Valuation and Qualifying Accounts; see note 4 "Allowance for Doubtful Accounts" and note 15 "Income Taxes" in 
the Notes to Consolidated Financial Statements included under Item 8, in Part II. 

3) Exhibits: The following exhibits are filed as part of this Annual Report on Form 10-K or are incorporated by 
reference to exhibits previously filed with the SEC. 

Exhibit
Number

2.1

2.2

2.3

2.4

2.5

2.6

2.7

3.1
3.2
3.3
3.4
3.5
3.6

3.7

3.8
3.9

Description of Exhibit
Agreement and Plan of Merger between Open Text Corporation, EPIC Acquisition Sub Inc., a Delaware 
corporation and an indirect wholly-owned subsidiary of OpenText and EasyLink Services International 
Corporation dated May 1, 2012. (14)

Agreement and Plan of Merger, dated as of November 4, 2013, among Open Text Corporation, Ocelot Merger 
Sub, Inc., GXS Group, Inc. and the stockholders' representative named therein. (20)
Support Agreement, dated as of November 4, 2013, among GXS Group, Inc., Open Text Corporation, and Global 
Acquisition LLC. (20)

Support Agreement, dated as of November 4, 2013, among GXS Group, Inc., Open Text Corporation, CCG 
Investment Fund, L.P., CCG Associates - QP, LLC, CCG Investment Fund - AI, LP, CCG AV, LLC - Series A, 
CCG AV, LLC - Series C and CCG CI, LLC. (20)

Agreement and Plan of Merger, dated as of December 5, 2014, by and among Open Text Corporation, Asteroid 
Acquisition Corporation and Actuate. (24)
Agreement and Plan of Merger, dated September 12, 2016, by and among Open Text Corporation, EMC 
Corporation, EMC International Company, and EMC (Benelux) B.V. (26)
Agreement and Plan of Merger, dated November 10, 2019, by and among Open Text Corporation, Coral Merger 
Sub Inc. and Carbonite, Inc. (41)
Articles of Amalgamation of the Company. (1)
Articles of Amendment of the Company. (1)
Articles of Amendment of the Company. (1)
Articles of Amalgamation of the Company. (1)
Articles of Amalgamation of the Company, dated July 1, 2001. (2)
Articles of Amalgamation of the Company, dated July 1, 2002. (3)

Articles of Amalgamation of the Company, dated July 1, 2003. (4)

Articles of Amalgamation of the Company, dated July 1, 2004. (5)
Articles of Amalgamation of the Company, dated July 1, 2005. (6)

3.10

Articles of Continuance of the Company, dated December 29, 2005. (7)

110

 
3.11

By-Law 1 of Open Text Corporation. (39)

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13

10.1*

10.2*

10.3*
10.4*

10.5

10.6*
10.7*
10.8*

10.9*

10.10*

10.11

10.12

Description of the Registrant's Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 
1934 (46)
Form of Common Share Certificate. (1)

Amended and Restated Shareholder Rights Plan Agreement between Open Text Corporation and Computershare 
Investor Services, Inc. dated September 23, 2016. (19)

Registration Rights Agreement, dated as of November 4, 2013, by and among Open Text Corporation and the 
principal stockholders named therein, and for the benefit of the holders (as defined therein). (20)
Indenture, dated as of January 15, 2015, among the Company, the subsidiary guarantors party thereto, The Bank 
of New York Mellon (as successor to Citibank, N.A.), as U.S. trustee, and BNY Trust Company of Canada (as 
successor to Citi Trust Company Canada), as Canadian trustee (including form of 5.625% Senior Notes due 
2023). (27)
Indenture, dated as of May 31, 2016, among the Company, the subsidiary guarantors party thereto, The Bank of 
New York Mellon, as U.S. trustee, and BNY Trust Company of Canada, as Canadian trustee (including form of 
5.875% Senior Notes due 2026). (30)
Supplemental Indenture, dated as of December 9, 2016, to the Indenture governing 5.625% Senior Notes due 
2023, among the Company, the subsidiary guarantors party thereto, The Bank of New York Mellon, as U.S. 
trustee, and BNY Trust Company of Canada, as Canadian trustee. (31)
Supplemental Indenture, dated as of December 9, 2016, to the Indenture governing 5.875% Senior Notes due 
2026, among the Company, the subsidiary guarantors party thereto, The Bank of New York Mellon, as U.S. 
trustee, and BNY Trust Company of Canada, as Canadian trustee. (31)

Amended and Restated Shareholder Rights Plan Agreement between Open Text Corporation and Computershare 
Investor Services, Inc. dated September 4, 2019 (42)

Indenture (including form of Note), dated as of April 4, 2017, by and between Carbonite, Inc. and U.S. Bank 
National Association, as trustee (43)
First Supplemental Indenture, dated as of December 24, 2019, by and between Carbonite, Inc. and U.S. Bank 
National Association, as trustee (43)

Indenture, dated as of February 18, 2020, between Open Text Corporation and the Bank of NY Mellon, as U.S. 
Trustee, and BNY Trust Company of Canada, as Canadian trustee (44)

Indenture, dated as of February 18, 2020, between Open Text Holdings, Inc. and the Bank of NY Mellon, as U.S. 
Trustee, and BNY Trust Company of Canada, as Canadian trustee (44)

1998 Stock Option Plan. (8)

Form of Indemnity Agreement between the Company and certain of its officers dated September 7, 2006. (9)

Consulting Agreement between Steven Sadler and SJS Advisors Inc. and the Company, dated May 3, 2005. (10)
OpenText Corporation Directors' Deferred Share Unit Plan, as amended and restated October 30, 2018 (11)

Amended and Restated Credit Agreement among Open Text Corporation and certain of its subsidiaries, the 
Lenders, Barclays Bank PLC, Royal Bank of Canada, Barclays Capital and RBC Capital Markets, dated as of 
November 9, 2011. (12)
OpenText Corporation 2004 Stock Option Plan, as amended and restated September 26, 2016. (15)
OpenText Corporation Long-Term Incentive Plan 2015 for eligible employees, effective October 3, 2012. (16)
Employment Agreement, dated October 30, 2012 between Mark Barrenechea and the Company. (16)
Amendment No. 1 to the Employment Agreement between Mark J. Barrenechea and the Company dated January 
24, 2013 (amending the Employment Agreement between Mark J. Barrenechea and the Company dated October 
30, 2012). (17)
Employment Agreement, as of December 19, 2012, between Gordon A. Davies and the Company. (18)
Commitment Letter, dated as of November 4, 2013, by and among Barclays Bank PLC, Royal Bank of Canada 
and Open Text Corporation. (20)
First Amendment to Amended and Restated Credit Agreement and Amended and Restated Security and Pledge 
Agreement, dated as of December 16, 2013, between Open Text ULC, as term borrower, Open Text ULC, Open 
Text Inc. and Open Text Corporation, as revolving credit borrowers, the domestic guarantors party thereto, each of 
the lenders party thereto, Barclays Bank PLC, as sole administrative agent and collateral agent, and Royal Bank 
of Canada, as documentary credit lender. (21)

111

 
10.13

10.14

10.15

10.16*

10.17*

Credit Agreement, dated as of January 16, 2014, among Open Text Corporation, as guarantor, Ocelot Merger Sub, 
Inc., which on January 16, 2014 merged with and into GXS Group, Inc. which survived such merger, as borrower, 
the other domestic guarantors party thereto, the lenders named therein, as lenders, Barclays Bank PLC, as sole 
administrative agent and collateral agent, and with Barclays and RBC Capital Markets, as lead arrangers and joint 
bookrunners. (22)

Second Amendment to Amended and Restated Credit Agreement, dated as of December 22, 2014, between Open 
Text ULC, as term borrower, Open Text ULC, Open Text Holdings, Inc. and Open Text Corporation, as revolving 
credit borrowers, the domestic guarantors party thereto, each of the lenders party thereto, Barclays Bank PLC, as 
sole administrative agent and collateral agent, and Royal Bank of Canada, as documentary credit lender. (25)
Tender and Voting Agreement, dated as of December 5, 2014, by and among Open Text Corporation, Asteroid 
Acquisition Corporation and certain stockholders of Actuate. (24)
Employment Agreement, dated November 30, 2012, between Muhi Majzoub and the Company. (23)
Amendment No. 2 to the Employment Agreement between Mark J. Barrenechea and the Company dated July 30, 
2014 (amending the Employment Agreement between Mark J. Barrenechea and the Company dated October 
30, 2012). (23)

Employment Agreement, dated October 13, 2014, between David Jamieson and the Company. (28)

10.18*
10.19* Amended and Restated Employee Stock Purchase Plan (29)

10.20

10.21

10.22*

10.23*

10.24

10.25*

10.26

10.27

10.28*

10.29

Repricing Amendment and Amendment No. 2 dated as of February 22, 2017 to Credit Agreement, by and among 
Open Text Corporation, as guarantor, Open Text GXS ULC, as borrower, the other guarantors party thereto, each 
of the lenders party thereto and Barclays Bank PLC, as administrative agent. (32)

Amendment No. 3 to Second Amended and Restated Credit Agreement, dated as of May 5, 2017, among Open 
Text ULC, Open Text Holdings, Inc. and Open Text Corporation, as borrowers, the guarantors party thereto, each 
of the lenders party thereto, and Barclays Bank PLC, as sole administrative agent and collateral agent. (33)

Amendment No. 3 to the Employment Agreement between Mark J. Barrenechea and the Company dated June 1, 
2017 (amending the Employment Agreement between Mark J. Barrenechea and the Company dated October 
30, 2012). (34)
Employment Agreement, dated January 2, 2014, between George Schulze and the Company (35)

Amendment No. 4 to Second Amended and Restated Credit Agreement, dated as of September 6, 2017, among 
Open Text ULC, Open Text Holdings, Inc. and Open Text Corporation, as borrowers, the guarantors party thereto, 
each of the lenders party thereto, and Barclays Bank PLC, as sole administrative agent and collateral agent. (36)

Employment Agreement, dated January 30, 2018, among the Company, Open Text Inc. and Madhu Ranganathan 
(37)
Amended and Restated Credit Agreement dated as of May 30, 2018, by and among Open Text Corporation, as 
borrower, the guarantors party thereto, each of the lenders party thereto and Barclays Bank PLC, as administrative 
agent and collateral agent (38)

Third Amended and Restated Credit Agreement dated as of May 30, 2018, by and among Open Text ULC, Open 
Text Holdings, Inc. and Open Text Corporation, as borrowers, the guarantors party thereto, each of the lenders 
party thereto, Barclays Bank PLC, as administrative agent, collateral agent and swing line lender and Royal Bank 
of Canada as documentary credit lender. (38)
Employment Agreement, dated October 1, 2017, between Simon (Ted) Harrison and the Company (40)

Fourth Amended and Restated Credit Agreement dated as of October 31, 2019, by and among Open Text ULC, 
Open Text Holdings, Inc. and Open Text Corporation, as borrowers, the guarantors party thereto, each of the 
lenders party thereto, Barclays Bank PLC, as administrative agent, collateral agent and swing line lender and 
Royal Bank of Canada as documentary credit lender (45)

10.30*

Employment Agreement, dated December 24, 2019, among the Company, Open Text Inc. and Craig Stilwell

18.1

21.1
23.1

31.1

31.2

32.1

Preferability letter dated February 2, 2012 from the Company's auditors, KPMG LLP, regarding a change in the 
Company's accounting policy relating to the income statement classification of tax related interest and penalties. 
(13)
List of the Company's Subsidiaries.
Consent of Independent Registered Public Accounting Firm.
Certification of the Chief Executive Officer, pursuant to Rule 13a-14(a) of the Exchange Act, as adopted pursuant 
to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) of the Exchange Act, as adopted pursuant 
to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification of the Chief Executive Officer pursuant to 18 U.S.C Section 1350, as adopted pursuant to Section 
906 of the Sarbanes-Oxley Act of 2002.

112

 
32.2

101.INS

Certification of the Chief Financial Officer pursuant to 18 U.S.C Section 1350, as adopted pursuant to Section 
906 of the Sarbanes-Oxley Act of 2002.
XBRL instance document - the instance document does not appear in the Interactive Data File because its XBRL
tags are embedded within the Inline XBRL document.

101.SCH Inline XBRL taxonomy extension schema.
101.CAL Inline XBRL taxonomy extension calculation linkbase.

101.DEF Inline XBRL taxonomy extension definition linkbase.
101.LAB Inline XBRL taxonomy extension label linkbase.
101.PRE Inline XBRL taxonomy extension presentation.

* 

Indicates management contract relating to compensatory plans or arrangements

(1)  Filed as an Exhibit to the Company's Registration Statement on Form F-1 (Registration Number 33-98858) as filed 
with the Securities and Exchange Commission (the “SEC”) on November 1, 1995 or Amendments 1, 2 or 3 thereto 
(filed on December 28, 1995, January 22, 1996 and January 23, 1996 respectively), and incorporated herein by 
reference. 

(2)  Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on September 28, 2001 and 

incorporated herein by reference. 

(3)  Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on September 28, 2002 and 

incorporated herein by reference. 

(4)  Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on September 29, 2003 and 

incorporated herein by reference. 

(5)  Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on September 13, 2004 and 

incorporated herein by reference. 

(6)  Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on September 27, 2005 and 

incorporated herein by reference. 

(7)  Filed as an Exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the SEC on February 3, 2006 and 

incorporated herein by reference. 

(8)  Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on August 20, 1999 and 

incorporated herein by reference. 

(9)  Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on September 12, 2006 and 

incorporated herein by reference. 

(10) Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on August 26, 2008 and 

incorporated herein by reference. 

(11) Filed as an Exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the SEC on January 31, 2019 and 

incorporated herein by reference. 

(12) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on November 9, 2011 and 

incorporated herein by reference.

(13) Filed as an Exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the SEC on February 2, 2012 and 

incorporated herein by reference. 

(14) Filed as an Exhibit to the Company’s Current Report on Form 8-K, as filed with the SEC on July 3, 2012 and 

incorporated herein by reference. 

(15) Filed as an exhibit to the Company's Registration Statement on Form S-8, as filed with the SEC on November 4, 2016, 

and incorporated herein by reference.

(16) Filed as an Exhibit to the Company’s Quarterly Report on Form 10-Q, as filed with the SEC on November 1, 2012 and 

incorporated herein by reference.

(17) Filed as an Exhibit to the Company’s Quarterly Report on Form 10-Q, as filed with the SEC on January 25, 2013 and 

incorporated herein by reference.

(18) Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on August 1, 2013 and 

incorporated herein by reference.

(19) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on September 23, 2016 and 

incorporated herein by reference.

(20) Filed as an Exhibit to the Company's Current Report on Form 8-K/A, as filed with the SEC on November 6, 2013 and 

incorporated herein by reference.

(21) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on December 20, 2013 and 

incorporated herein by reference.

113

 
(22) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on January 16, 2014 and 

incorporated herein by reference.

(23)Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on July 31, 2014 and 

incorporated herein by reference.

(24) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on December 5, 2014 and 

incorporated herein by reference.

(25) Filed as an exhibit to the Company's Current Report on Form 8-K, as fined with the SEC on December 23, 2014 and 

incorporated herein by reference.

(26) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on September 13, 2016 and 

incorporated herein by reference.

(27) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on January 15, 2015 and 

incorporated herein by reference.

(28) Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on July 29, 2015 and 

incorporated herein by reference.

(29) Filed as an exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on October 2, 2015 and 

incorporated herein by reference.

(30) Filed as an exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on May 31, 2016 and 

incorporated herein by reference.

(31) Filed as an Exhibit to the Post-Effective Amendment No. 2 to the Company’s Registration Statement on Form S-3, as 

filed with the SEC on December 12, 2016 and incorporated herein by reference. 

(32) Filed as an exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on February 22, 2017 and 

incorporated herein by reference. 

(33) Filed as an exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the SEC on May 8, 2017 and 

incorporated herein by reference.

(34) Filed as an exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on June 6, 2017 and 

incorporated herein by reference.

(35) Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on August 3, 2017 and 

incorporated herein by reference. 

(36) Filed as an exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the SEC on November 2, 2017 and 

incorporated herein by reference.

(37) Filed as an exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on February 1, 2018 and 

incorporated herein by reference. 

(38) Filed as an exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on May 30, 2018 and 

incorporated herein by reference. 

(39) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on September 26, 2013 and 

incorporated herein by reference.

(40) Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on August 2, 2018 and 

incorporated herein by reference. 

(41) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on November 12, 2019 and 

incorporated herein by reference.

(42) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on September 4, 2019 and 

incorporated herein by reference.

(43) Filed as an Exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the SEC on January 30, 2020 and 

incorporated herein by reference.

(44) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on February 18, 2020 and 

incorporated herein by reference.

(45) Filed as an Exhibit to Company's Current Report on Form 8-K, as filed with the SEC on November 5, 2019 and 

incorporated herein by reference.

(46) Filed as an Exhibit to the Company's Annual Report on Form 10-K, as filed with the SEC on August 1, 2019 and 

incorporated herein by reference.

114

 
Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors of Open Text Corporation

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Open Text Corporation (the Company) as of June 30, 2020 
and 2019, the related consolidated statements of income, comprehensive income, shareholders’ equity, and cash flows for each 
of the years in the three-year period ended June 30, 2020, and the related notes (collectively, the consolidated financial 
statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of 
the Company as of June 30, 2020 and 2019, and the results of its operations and its cash flows for each of the years in the three-
year period ended June 30, 2020, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of June 30, 2020, based on criteria established in Internal 
Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, 
and our report dated August 5, 2020 expressed an unqualified opinion on the effectiveness of the Company’s internal control 
over financial reporting.

Changes in Accounting Principles 

As discussed in Note 1 to the consolidated financial statements, in the year ended June 30, 2020, Open Text Corporation 
adopted the new accounting standard, "Leases" on a modified retrospective basis through a cumulative-effect adjustment to 
opening retained earnings. In the year ended June 30, 2019, Open Text Corporation adopted two new accounting standards, 
"Revenues from Contracts with Customers" and "Income Taxes: Intra-Entity Transfers of Assets Other Than Inventory" on a 
modified retrospective basis through a cumulative-effect adjustment to opening retained earnings.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, 
as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a 
reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate 
opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Evaluation of the determination of standalone selling prices of revenue performance obligations for customer contracts 
with a software license

As discussed in Note 2 and Note 3 to the consolidated financial statements, the Company generally sells or licenses its software 
in combination with other products and services such as customer support and professional services. The accounting for 
customer contracts with a software license requires an allocation of the transaction price to each distinct performance obligation 
based on the determination of the standalone selling price (SSP). SSP for a performance obligation in a customer contract is an 

115

 
estimate of the price that would be charged for the specific product or service if it was sold separately in similar circumstances 
and to similar customers. This estimate determines the allocation of the transaction price and affects the amount and timing of 
revenue recognized for each performance obligation in a customer contract. SSP is estimated based on the impact of geographic 
or regional specific factors, internal costs, profit objectives and pricing practices for different performance obligations.

We identified the evaluation of the determination of the SSP of revenue performance obligations for customer contracts with a 
software license as a critical audit matter. A higher degree of auditor judgment was required to evaluate the methodology used 
to establish SSP for each performance obligation which could be offered in a customer contract. 

The primary procedures we performed to address this critical audit matter included the following. We evaluated the design and 
tested the operating effectiveness of certain internal controls over the Company’s revenue process, including controls over the 
methodology used to determine SSP for identified performance obligations in customer contracts which include a software 
license. We evaluated the methodology used to determine SSP based on current pricing patterns in relevant customer contracts, 
historical analysis of renewal contract pricing completed by the Company and pricing practices observed in the industry. We 
inspected a selection of contracts from the SSP population and compared attributes such as price and employee consultant level 
to historical information. For a sample of software license contracts with multiple performance obligations, we tested that the 
determined SSP was correctly applied in the allocation of the transaction price to each performance obligation.

Assessment of uncertain tax positions

As discussed in Note 2 and Note 15 to the consolidated financial statements, the Company has recognized uncertain tax 
positions including associated interest and penalties. The Company’s tax positions are subject to audit by local taxing 
authorities across multiple global subsidiaries and the resolution of such audits may span multiple years. Tax law is complex 
and often subject to varied interpretations. Accordingly, the ultimate outcome with respect to taxes the Company may owe may 
differ from the amounts recognized. 

We identified the assessment of uncertain tax positions as a critical audit matter. The assessment of tax exposures and the 
ultimate resolution of uncertain tax positions requires a higher degree of auditor judgment in evaluating the Company’s 
interpretation of, and compliance with, tax law globally across multiple jurisdictions. 

The primary procedures we performed to address this critical audit matter included the following. We evaluated the design and 
tested the operating effectiveness of certain internal controls over the Company’s process to assess uncertain tax positions, 
including controls related to the interpretation of tax law and identification of uncertain tax positions, the evaluation of which 
of the Company’s tax positions may not be sustained upon audit and the estimation of exposures associated with uncertain tax 
positions. We involved domestic and international tax professionals with specialized skills and knowledge who assisted in 
assessing filed tax positions and transfer pricing studies, and evaluating the Company’s interpretation of tax law and its 
assessment of certain tax uncertainties and expected outcomes, including, if applicable, the measurement thereof, by reading 
advice obtained from the Company’s external specialists and correspondence with taxation authorities. 

/s/ KPMG LLP

Chartered Professional Accountants, Licensed Public Accountants
We have served as the Company’s auditor since 2001. 
Toronto, Canada
August 5, 2020

116

 
Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors of Open Text Corporation:

Opinion on Internal Control Over Financial Reporting 

We have audited Open Text Corporation’s (the Company) internal control over financial reporting as of June 30, 2020, based on 
criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of 
the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over 
financial reporting as of June 30, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued 
by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of June 30, 2020 and 2019, the related consolidated statements 
of income, comprehensive income, shareholders’ equity, and cash flows for each of the years in the three-year period ended 
June 30, 2020 and related notes (collectively, the consolidated financial statements), and our report dated August 5, 2020 
expressed an unqualified opinion on those consolidated financial statements.

The Company acquired Carbonite, Inc. on December 24, 2019, and management excluded from its assessment of the 
effectiveness of the Company’s internal control over financial reporting as of June 30, 2020, Carbonite, Inc’s internal control 
over financial reporting associated with 7.6% of consolidated total revenues and 17.2% of consolidated total assets (of which 
$1.6 billion, or 15.6% of consolidated total assets, represents goodwill and net intangible assets included within the scope of the 
assessment) included in the consolidated financial statements of the Company as of and for the year ended June 30, 2020. Our 
audit of internal control over financial reporting of the Company also excluded an evaluation of the internal control over 
financial reporting of Carbonite, Inc.

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Annual Report on 
Form 10-K. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our 
audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the 
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and 
Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

117

 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

Chartered Professional Accountants, Licensed Public Accountants
Toronto, Canada
August 5, 2020

118

 
OPEN TEXT CORPORATION

CONSOLIDATED BALANCE SHEETS
(In thousands of U.S. dollars, except share data)

ASSETS

Cash and cash equivalents
Accounts receivable trade, net of allowance for doubtful accounts of $20,906 as of June 30,
2020 and $17,011 as of June 30, 2019 (note 4)
Contract assets (note 3)
Income taxes recoverable (note 15)
Prepaid expenses and other current assets
Total current assets

Property and equipment (note 5)
Operating lease right of use assets (note 6)
Long-term contract assets (note 3)
Goodwill (note 7)
Acquired intangible assets (note 8)
Deferred tax assets (note 15)
Other assets (note 9)
Long-term income taxes recoverable (note 15)

Total assets

LIABILITIES AND SHAREHOLDERS’ EQUITY

Current liabilities:

Accounts payable and accrued liabilities (note 10)
Current portion of long-term debt (note 11)
Operating lease liabilities (note 6)
Deferred revenues (note 3)
Income taxes payable (note 15)
Total current liabilities

Long-term liabilities:

Accrued liabilities (note 10)
Pension liability (note 12)
Long-term debt (note 11)
Long-term operating lease liabilities (note 6)
Deferred revenues (note 3)
Long-term income taxes payable (note 15)
Deferred tax liabilities (note 15)

Total long-term liabilities

Shareholders’ equity:

Share capital and additional paid-in capital (note 13)

271,863,354 and 269,834,442 Common Shares issued and outstanding at June 30, 2020
and June 30, 2019, respectively; authorized Common Shares: unlimited

Accumulated other comprehensive income (note 21)
Retained earnings
Treasury stock, at cost (622,297 shares at June 30, 2020 and 802,871 shares at June 30, 2019,
respectively)

Total OpenText shareholders' equity

Non-controlling interests

Total shareholders’ equity
Total liabilities and shareholders’ equity

Guarantees and contingencies (note 14)
Related party transactions (note 25)
Subsequent events (note 26)

June 30, 2020

June 30, 2019

$

1,692,850

$

941,009

466,357
29,570
61,186
136,436
2,386,399
244,555
207,869
15,427
4,672,356
1,612,564
911,565
154,467
29,620
10,234,822

373,314
610,000
64,071
812,218
44,630
1,904,233

34,955
73,129
3,584,311
217,165
94,382
171,200
148,738
4,323,880

$

$

1,851,777
17,825
2,159,396

(23,608)
4,005,390
1,319
4,006,709
10,234,822

$

$

$

$

463,785
20,956
38,340
97,238
1,561,328
249,453
—
15,386
3,769,908
1,146,504
1,004,450
148,977
37,969
7,933,975

329,903
10,000
—
641,656
33,158
1,014,717

49,441
75,239
2,604,878
—
46,974
202,184
55,872
3,034,588

1,774,214
24,124
2,113,883

(28,766)
3,883,455
1,215
3,884,670
7,933,975

See accompanying Notes to Consolidated Financial Statements

119

 
OPEN TEXT CORPORATION

CONSOLIDATED STATEMENTS OF INCOME
(In thousands of U.S. dollars, except share and per share data)

Revenues (note 3):

License
Cloud services and subscriptions

Customer support
Professional service and other

Total revenues

Cost of revenues:

License
Cloud services and subscriptions

Customer support

Professional service and other

Amortization of acquired technology-based intangible assets
(note 8)

Total cost of revenues

Gross profit

Operating expenses:

Research and development

Sales and marketing

General and administrative
Depreciation

Amortization of acquired customer-based intangible assets (note 8)

Special charges (recoveries) (note 18)

Total operating expenses

Income from operations

Other income (expense), net (note 23)
Interest and other related expense, net

Income before income taxes

Provision for (recovery of) income taxes (note 15)
Net income
Net (income) loss attributable to non-controlling interests
Net income attributable to OpenText
Earnings per share—basic attributable to OpenText (note 24)
Earnings per share—diluted attributable to OpenText (note 24)
Weighted average number of Common Shares outstanding—basic (in
'000's)
Weighted average number of Common Shares outstanding—diluted (in
'000's)

Year Ended June 30,

2020

2019

2018

$

$

$
$
$

402,851
1,157,686

1,275,586
273,613

3,109,736

11,321
449,940

123,894

212,903

205,717

1,003,775
2,105,961

370,411

585,044
237,532

89,458

219,559

100,428

1,602,432
503,529
(11,946)
(146,378)
345,205
110,837
234,368
(143)
234,225
0.86
0.86

$

$

428,092
907,812

1,247,915
284,936

2,868,755

14,347
383,993

124,343

224,635

183,385

930,703
1,938,052

321,836

518,035
207,909

97,716

189,827

35,719

1,371,042
567,010
10,156
(136,592)
440,574
154,937
285,637
(136)
285,501
1.06
1.06

$

$
$
$

$

$
$
$

437,512
828,968

1,232,504
316,257

2,815,241

13,693
364,160

133,889

253,389

185,868

950,999
1,864,242

322,909

529,141
205,227

86,943

184,118

29,211

1,357,549
506,693
17,973
(138,540)
386,126
143,826
242,300
(76)
242,224
0.91
0.91

270,847

268,784

266,085

271,817

269,908

267,492

See accompanying Notes to Consolidated Financial Statements

120

 
OPEN TEXT CORPORATION

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands of U.S. dollars)

Net income for the period

$

234,368

$

285,637

$

242,300

Other comprehensive income (loss)—net of tax:

Net foreign currency translation adjustments

(7,784)

(3,882)

(9,582)

Year Ended June 30,

2020

2019

2018

Unrealized gain (loss) on cash flow hedges:

Unrealized gain (loss) - net of tax expense (recovery) effect of 
($599), $6 and ($171) for the year ended June 30, 2020, 2019 
and 2018, respectively
(Gain) loss reclassified into net income - net of tax (expense)
recovery effect of $355, $539 and ($489) for the year ended June
30, 2020, 2019 and 2018, respectively

Actuarial gain (loss) relating to defined benefit pension plans:

Actuarial gain (loss) - net of tax expense (recovery) effect of
$1,219, ($2,004) and ($1,846) for the year ended June 30, 2020,
2019 and 2018, respectively

Amortization of actuarial (gain) loss into net income - net of tax
(expense) recovery effect of $520, $292 and $183 for the year
ended June 30, 2020, 2019 and 2018, respectively

Release of unrealized gain on marketable securities - net of tax
effect of nil for the year ended June 30, 2020, 2019, and 2018
respectively

(1,662)

16

(476)

985

1,494

(1,357)

1,245

(7,421)

(3,383)

917

—

272

—

260

(617)

Total other comprehensive income (loss) net, for the period

(6,299)

(9,521)

(15,155)

Total comprehensive income

228,069

276,116

227,145

Comprehensive (income) loss attributable to non-controlling interests

(143)

(136)

(76)

Total comprehensive income attributable to OpenText

$

227,926

$

275,980

$

227,069

See accompanying Notes to Consolidated Financial Statements

121

 
 
 
OPEN TEXT CORPORATION

CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands of U.S. dollars and shares)

Balance as of June 30, 2017

Issuance of Common Shares

Under employee stock option plans

Under employee stock purchase plans

Share-based compensation

Issuance of treasury stock

Dividends declared
($0.5478 per Common Share)

Other comprehensive income - net
Net income for the year
Balance as of June 30, 2018

Issuance of Common Shares

Common Shares and
Additional Paid in Capital

Treasury Stock

Shares

Amount

Shares

Amount

Retained
Earnings

Accumulated  
Other
Comprehensive
Income

Non-
Controlling
Interests

Total

264,060

$1,613,454

(1,102) $ (27,520) $1,897,624

$

48,800

$

961

$ 3,533,319

2,870

721

—

—

—

54,355

20,458

27,594

(8,788)

—

—

—

—

411

—

—

—

—

8,788

—

—

—

—

—

(145,613)

—

—

—

—

—

—

—

—

—

—

54,355

20,458

27,594

—

(145,613)

—
—
267,651

—
—
$1,707,073

—
—

—
—
242,224
—
(691) $ (18,732) $1,994,235

$

(15,155)
—
33,645

$

—
76
1,037

(15,155)
242,300
$ 3,717,258

Under employee stock option plans
Under employee stock purchase plans

1,472
711

35,626
21,835

26,770

—
(16,465)

—

—

—

—
—

—

—
—

—

(726)
614

(26,499)
16,465

—
—

—

—
—

—

—

—

—

—

—

(168,859)

(26,780)

29,786

—
—

—

—
—

—

—

—

—
—

—

—
—

—

—

—

35,626
21,835

26,770

(26,499)
—

(168,859)

(26,780)

29,786

—

—
—

—

—

—

—
—
—
269,834

—
(625)
—
$1,774,214

—
—
—

—
—
—
—
285,501
—
(803) $ (28,766) $2,113,883

$

(9,521)
—
—
24,124

$

—
42
136
1,215

(9,521)
(583)
285,637
$ 3,884,670

Share-based compensation

Purchase of treasury stock
Issuance of treasury stock

Dividends declared
($0.6300 per Common Share)

Cumulative effect of ASU 2016-16

Cumulative effect of Topic 606

Other comprehensive income - net
Non-controlling interest
Net income for the year
Balance as of June 30, 2019

Issuance of Common Shares

Under employee stock option plans

Under employee stock purchase plans

1,530

499

Share-based compensation

Purchase of treasury stock

Issuance of treasury stock

Dividends declared
($0.6984 per Common Share)

Other comprehensive income - net

Non-controlling interest

Net income for the year

—

—

—

—

—

—

—

41,282

17,757

29,532

—

—

—

—

—

—

—

(300)

(12,424)

(11,008)

481

17,582

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(188,712)

—

—

234,225

—

—

—

—

—

—

(6,299)

—

—

—

—

—

—

—

—

—

(39)

143

41,282

17,757

29,532

(12,424)

6,574

(188,712)

(6,299)

(39)

234,368

Balance as of June 30, 2020

271,863

$1,851,777

(622) $ (23,608) $2,159,396

$

17,825

$

1,319

$ 4,006,709

See accompanying Notes to Consolidated Financial Statements

122

 
 
 
OPEN TEXT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands of U.S. dollars)

Cash flows from operating activities:
Net income for the period
Adjustments to reconcile net income to net cash provided by operating activities:

2020

Year Ended June 30,
2019

2018

$

234,368

$

285,637

$

242,300

Depreciation and amortization of intangible assets
Share-based compensation expense
Pension expense
Amortization of debt issuance costs
Amortization of deferred charges and credits
Accelerated amortization of right of use assets (note 18)
Loss on extinguishment of debt
Loss on sale and write down of property and equipment
Release of unrealized gain on marketable securities to income
Deferred taxes
Share in net (income) loss of equity investees
Write off of unamortized debt issuance costs

Changes in operating assets and liabilities:

Accounts receivable
Contract assets
Prepaid expenses and other current assets
Income taxes and deferred charges and credits
Accounts payable and accrued liabilities
Deferred revenue
Other assets
Operating lease assets and liabilities, net

Net cash provided by operating activities
Cash flows from investing activities:

Additions of property and equipment
Purchase of XMedius
Purchase of Carbonite, Inc., net of cash and restricted cash acquired
Purchase of Dynamic Solutions Group Inc.
Purchase of Catalyst Repository Systems Inc.
Purchase of Liaison Technologies, Inc.
Purchase of Hightail, Inc., net of cash acquired
Purchase of Guidance Software, Inc., net of cash acquired
Purchase of Covisint Corporation, net of cash acquired
Other investing activities

Net cash used in investing activities
Cash flows from financing activities:

514,734
29,532
5,802
4,633
—
36,864
17,854
9,714
—
51,388
(8,700)
—

84,499
(40,301)
(6,897)
(35,086)
30,613
25,306
1,127
(914)
954,536

(72,709)
(73,335)
(1,305,097)
(4,149)
—
—
—
—
—
(14,127)
(1,469,417)

470,928
26,770
4,624
4,330
—
—
—
9,438
—
47,425
(13,668)
—

75,508
(37,623)
(819)
27,291
(21,732)
(1,827)
(4)
—
876,278

(63,837)
—
—
—
(70,800)
(310,644)
—
(2,279)
—
(16,966)
(464,526)

456,929
27,594
3,738
4,646
4,242
—
—
2,234
(841)
89,736
(5,965)
155

(22,566)
—
(7,274)
(31,323)
(91,650)
35,629
497
—
708,081

(105,318)
—
—
—
—
—
(20,535)
(229,275)
(71,279)
(18,034)
(444,441)

Proceeds from issuance of Common Shares from exercise of stock options and
ESPP

66,600

57,889

75,935

Proceeds from long-term debt and Revolver
Repayment of long-term debt and Revolver
Debt extinguishment costs (note 23)
Debt issuance costs
Purchase of Treasury Stock
Purchase of non-controlling interests
Payments of dividends to shareholders

Net cash provided by (used in) financing activities
Foreign exchange gain (loss) on cash held in foreign currencies
Increase (decrease) in cash, cash equivalents and restricted cash during the period
Cash, cash equivalents and restricted cash at beginning of the period
Cash, cash equivalents and restricted cash at end of the period

$

3,150,000
(1,713,631)
(11,248)
(21,806)
(12,424)
—
(188,712)
1,268,779
(178)
753,720
943,543
1,697,263

$

—
(10,000)
—
(322)
(26,499)
(583)
(168,859)
(148,374)
(3,826)
259,552
683,991
943,543

$

1,200,000
(1,149,620)
—
(4,375)
—
—
(145,613)
(23,673)
(2,186)
237,781
446,210
683,991

123

 
 
OPEN TEXT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands of U.S. dollars)

Reconciliation of cash, cash equivalents and restricted cash:

June 30, 2020

June 30, 2019

June 30, 2018

Cash and cash equivalents
Restricted cash (1)
Total cash, cash equivalents and restricted cash

$

$

1,692,850

4,413

1,697,263

$

$

941,009

2,534

943,543

$

$

682,942

1,049

683,991

(1) Restricted cash is classified under the Prepaid expenses and other current assets and Other assets line items on the Consolidated Balance 
Sheets

Supplemental cash flow disclosures (note 22)

See accompanying Notes to Consolidated Financial Statements

124

 
OPEN TEXT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

For the Year Ended June 30, 2020
(Tabular amounts in thousands of U.S. dollars, except share and per share data)

NOTE 1—BASIS OF PRESENTATION

The accompanying Consolidated Financial Statements include the accounts of Open Text Corporation and our 

subsidiaries, collectively referred to as "OpenText" or the "Company". We wholly own all of our subsidiaries with the 
exception of Open Text South Africa Proprietary Ltd. (OT South Africa) and EC1 Pte. Ltd. (GXS Singapore), which as of 
June 30, 2020, were 70% and 81% owned, respectively, by OpenText. All intercompany balances and transactions have been 
eliminated.

Throughout this Annual Report on Form 10-K: (i) the term "Fiscal 2021" means our fiscal year beginning on July 1, 2020 

and ending June 30, 2021; (ii) the term “Fiscal 2020” means our fiscal year beginning on July 1, 2019 and ended June 30, 
2020; (iii) the term “Fiscal 2019” means our fiscal year beginning on July 1, 2018 and ended June 30, 2019; (iv) the term 
“Fiscal 2018” means our fiscal year beginning on July 1, 2017 and ended June 30, 2018; and (v) the term “Fiscal 2017” means 
our fiscal year beginning on July 1, 2016 and ended June 30, 2017.

These Consolidated Financial Statements are expressed in U.S. dollars and are prepared in accordance with United States 
generally accepted accounting principles (U.S. GAAP). The information furnished reflects all adjustments necessary for a fair 
presentation of the results for the periods presented and includes certain assets and liabilities of Dynamic Solutions Group Inc. 
(The Fax Guys), with effect from December 2, 2019, the financial results of Carbonite, Inc. (Carbonite), with effect from 
December 24, 2019 and the financial results of XMedius with effect from March 9, 2020 (see note 19 "Acquisitions").

Use of estimates 

The preparation of financial statements in conformity with U.S. GAAP requires us to make certain estimates, judgments 

and assumptions that affect the amounts reported in the Consolidated Financial Statements. These estimates, judgments and 
assumptions are evaluated on an ongoing basis. We base our estimates on historical experience and on various other 
assumptions that we believe are reasonable at that time, the results of which form the basis for making judgments about the 
carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from those 
estimates. In particular, key estimates, judgments and assumptions include those related to: (i) revenue recognition, 
(ii) accounting for income taxes, (iii) testing of goodwill for impairment, (iv) the valuation of acquired intangible assets, (v) the 
valuation of long-lived assets, (vi) the recognition of contingencies, (vii) restructuring accruals, (viii) acquisition accruals and 
pre-acquisition contingencies, (ix) the realization of investment tax credits, (x) the valuation of stock options granted and 
obligations related to share-based payments, including the valuation of our long-term incentive plans, and (xi) the valuation of 
pension obligations. 

In March 2020, COVID-19 was characterized as a pandemic by the World Health Organization. The spread of COVID-19 

continues to significantly impact the global economy. As the impacts of the pandemic continue to evolve, estimates and 
assumptions about future events and their effects cannot be determined with certainty and therefore require increased judgment. 
As of June 30, 2020, we have recorded certain estimates resulting from the pandemic, particularly with respect to the 
COVID-19 Restructuring Plan and allowance for doubtful accounts, based on management's estimates and assumptions 
utilizing the most currently available information. Such estimates may be subject to change particularly given the 
unprecedented nature of the COVID-19 pandemic. We will continue to monitor the potential impact of COVID-19 on our 
financial statements and related disclosures, including the need for additional estimates going forward, which could include 
costs related to potential items such as special charges, restructurings, asset impairments and other non-recurring costs. Please 
see note 18 "Special Charges (Recoveries)" and "Risk Factors" included within Part I Item 1A of this Annual Report on Form 
10-K.

Impact of Recently Adopted Accounting Pronouncements

Leases

Effective July 1, 2019, we adopted Accounting Standards Update (ASU) No. 2016-02 “Leases (Topic 842)” (Topic 842) 
using the modified retrospective transition approach. In accordance with this adoption method, results for reporting periods as 
of July 1, 2019 are presented under the new standard, while prior period results continue to be reported under the previous 
standard. Additionally, we elected the package of practical expedients permitted under the transition guidance within Topic 842, 
which allowed us to (i) carry forward the historical lease classification for any expired or existing leases, (ii) not reassess 

125

 
whether any expired or existing contracts contain leases and (iii) not reassess any initial direct cost for existing leases. We did 
not elect the practical expedient of hindsight when determining the lease term of existing contracts at the effective date. As a 
result of this adoption, we recorded the following adjustments as of July 1, 2019 on the Consolidated Balance Sheets:

•  An increase in operating lease right of use assets of $217.5 million;

•  An increase in total operating lease liabilities of $253.5 million;

•  A decrease in prepaid expenses and other current assets of $6.6 million in connection with lease fair value adjustments 

and prepaid rent; 

•  A decrease in other assets of $0.2 million in connection with lease fair value adjustments; and

•  A decrease in total accrued liabilities of $42.8 million in connection with tenant allowances, deferred rent, lease fair 

value adjustments, and amounts payable in respect of restructured facilities.

The adoption of Topic 842 had no impact to the Consolidated Statements of Income, Consolidated Statements of 
Comprehensive Income, Consolidated Statement of Shareholders' Equity or Consolidated Statements of Cash Flows. Please 
refer to note 2 "Accounting Policies and Recent Accounting Pronouncements" and note 6 “Leases” for additional information.

NOTE 2—ACCOUNTING POLICIES AND RECENT ACCOUNTING PRONOUNCEMENTS 

Accounting Policies

Cash and cash equivalents 

Cash and cash equivalents include balances with banks as well as deposits that have terms to maturity of three months or 
less. Cash equivalents are recorded at cost and typically consist of term deposits, commercial paper, certificates of deposit and 
short-term interest bearing investment-grade securities of major banks in the countries in which we operate.

Accounts Receivable and Allowance for doubtful accounts 

From time to time, we may sell certain accounts receivable to a financial institution on a non-recourse basis for cash, less 

a discount. Proceeds from the sale of receivables approximate their discounted book value and are included in operating cash 
flows on the Consolidated Statement of Cash Flows.

We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of customers to make 

payments. We evaluate the creditworthiness of our customers prior to order fulfillment and based on these evaluations, we 
adjust our credit limit to the respective customer. In addition to these evaluations, we conduct on-going credit evaluations of our 
customers' payment history and current creditworthiness. The allowance is maintained for 100% of all accounts deemed to be 
uncollectible and, for those receivables not specifically identified as uncollectible, an allowance is maintained for a specific 
percentage of those receivables based upon the aging of accounts, our historical collection experience and current economic 
expectations. To date, the actual losses have been within our expectations. No single customer accounted for more than 10% of 
the accounts receivable balance as of June 30, 2020 and 2019. 

Property and equipment 

Property and equipment are stated at the lower of cost or net realizable value, and shown net of depreciation which is 
computed on a straight-line basis over the estimated useful lives of the related assets. Gains and losses on asset disposals are 
taken into income in the year of disposition. Fully depreciated property and equipment are retired from the Consolidated 
Balance Sheets when they are no longer in use. Please see the "Impairment of long-lived assets" section below for policy on 
property and equipment impairments. The following represents the estimated useful lives of property and equipment as of June 
30, 2020: 

Furniture and fixtures
Office equipment
Computer hardware
Computer software
Capitalized software
Leasehold improvements
Building

5 years
5 years
3 to 5 years
3 to 7 years
3 to 5 years
Lesser of the lease term or 5 years
40 years

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Capitalized Software

We capitalize software development costs in accordance with ASC Topic 350-40 "Accounting for the Costs of Computer 

Software Developed or Obtained for Internal-Use". We capitalize costs for software to be used internally when we enter the 
application development stage. This occurs when we complete the preliminary project stage, management authorizes and 
commits to funding the project, and it is feasible that the project will be completed and the software will perform the intended 
function. We cease to capitalize costs related to a software project when it enters the post implementation and operation stage. If 
different determinations are made with respect to the state of development of a software project, then the amount capitalized 
and the amount charged to expense for that project could differ materially.

Costs capitalized during the application development stage consist of payroll and related costs for employees who are 

directly associated with, and who devote time directly to, a project to develop software for internal use. We also capitalize the 
direct costs of materials and services, which generally includes outside contractors, and interest. We do not capitalize any 
general and administrative or overhead costs or costs incurred during the application development stage related to training or 
data conversion costs. Costs related to upgrades and enhancements to internal-use software, if those upgrades and 
enhancements result in additional functionality, are capitalized. If upgrades and enhancements do not result in additional 
functionality, those costs are expensed as incurred. If different determinations are made with respect to whether upgrades or 
enhancements to software projects would result in additional functionality, then the amount capitalized and the amount charged 
to expense for that project could differ materially.

We amortize capitalized costs with respect to development projects for internal-use software when the software is ready 
for use. The capitalized software development costs are generally amortized using the straight-line method over a 3 to 5 year 
period. In determining and reassessing the estimated useful life over which the cost incurred for the software should be 
amortized, we consider the effects of obsolescence, technology, competition and other economic factors. If different 
determinations are made with respect to the estimated useful life of the software, the amount of amortization charged in a 
particular period could differ materially.

As of June 30, 2020 and 2019 our capitalized software development costs were $111.2 million and $95.7 million, 
respectively. Our additions, relating to capitalized software development costs, incurred during Fiscal 2020 and Fiscal 2019 
were $15.4 million and $14.3 million, respectively. 

Leases

We enter into operating leases, both domestically and internationally, for certain facilities, automobiles, data centers and 

equipment for use in the ordinary course of business. Leases with an initial term of 12 months or less are not recorded on the 
Consolidated Balance Sheets and we do not have any material finance leases. In accordance with ASC Topic 842 
"Leases" (Topic 842), we account for a contract as a lease when we have the right to direct the use of the asset for a period of 
time while obtaining substantially all of the asset’s economic benefits. We determine the initial classification and measurement 
of our right of use (ROU) assets and lease liabilities at the lease commencement date and thereafter if modified. Refer to note 6 
"Leases" for our full policy.

Acquired intangibles 

Acquired intangibles consist of acquired technology and customer relationships associated with various acquisitions.

Acquired technology is initially recorded at fair value based on the present value of the estimated net future income-
producing capabilities of software products acquired on acquisitions. We amortize acquired technology over its estimated useful 
life on a straight-line basis.

Customer relationships represent relationships that we have with customers of the acquired companies and are either 

based upon contractual or legal rights or are considered separable; that is, capable of being separated from the acquired entity 
and being sold, transferred, licensed, rented or exchanged. These customer relationships are initially recorded at their fair value 
based on the present value of expected future cash flows. We amortize customer relationships on a straight-line basis over their 
estimated useful lives.

We continually evaluate the remaining estimated useful life of our intangible assets being amortized to determine whether 

events and circumstances warrant a revision to the remaining period of amortization.

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Impairment of long-lived assets 

We account for the impairment and disposition of long-lived assets in accordance with ASC Topic 360, “Property, Plant, 

and Equipment” (Topic 360). We test long-lived assets or asset groups, such as property and equipment, ROU assets and 
definite lived intangible assets, for recoverability when events or changes in circumstances indicate that their carrying amount 
may not be recoverable. Circumstances which could trigger a review include, but are not limited to: significant adverse changes 
in the business climate or legal factors; current period cash flow or operating losses combined with a history of losses or a 
forecast of continuing losses associated with the use of the asset; and a current expectation that the asset will more likely than 
not be sold or disposed of before the end of its estimated useful life.

Recoverability is assessed based on comparing the carrying amount of the asset to the aggregate pre-tax undiscounted 

cash flows expected to result from the use and eventual disposal of the asset or asset group. Impairment is recognized when the 
carrying amount is not recoverable and exceeds the fair value of the asset or asset group. The impairment loss, if any, is 
measured as the amount by which the carrying amount exceeds fair value, which for this purpose is based upon the discounted 
projected future cash flows of the asset or asset group.

We have not recorded any significant impairment charges for long-lived assets during Fiscal 2020, Fiscal 2019 and Fiscal 

2018.

Business combinations

We apply the provisions of ASC Topic 805, “Business Combinations” (Topic 805), in the accounting for our acquisitions. 
It requires us to recognize separately from goodwill the assets acquired and the liabilities assumed at their acquisition date fair 
values. Goodwill as of the acquisition date is measured as the excess of consideration transferred over the net of the acquisition 
date fair values of the assets acquired and the liabilities assumed. While we use our best estimates and assumptions to 
accurately value assets acquired and liabilities, including contingent consideration where applicable, assumed at the acquisition 
date, our estimates are inherently uncertain and subject to refinement, particularly since these assumptions and estimates are 
based in part on historical experience and information obtained from the management of the acquired companies. As a result, 
during the measurement period, which may be up to one year from the acquisition date, we may record adjustments to the assets 
acquired and liabilities assumed with the corresponding offset to goodwill in the period identified. Furthermore, when valuing 
certain intangible assets that we have acquired, critical estimates may be made relating to, but not limited to: (i) future expected 
cash flows from software license sales, cloud SaaS, "desktop as a service" (DaaS) and PaaS contracts, support agreements, 
consulting agreements and other customer contracts (ii) the acquired company's technology and competitive position, as well as 
assumptions about the period of time that the acquired technology will continue to be used in the combined company's product 
portfolio, and (iii) discount rates. Upon the conclusion of the measurement period or final determination of the values of assets 
acquired or liabilities assumed, whichever comes first, any subsequent adjustments would be recorded to our Consolidated 
Statements of Income.

For a given acquisition, we may identify certain pre-acquisition contingencies as of the acquisition date and may extend 

our review and evaluation of these pre-acquisition contingencies throughout the measurement period in order to obtain 
sufficient information to assess whether we include these contingencies as a part of the purchase price allocation and, if so, to 
determine the estimated amounts.

If we determine that a pre-acquisition contingency (non-income tax related) is probable in nature and estimable as of the 
acquisition date, we record our best estimate for such a contingency as a part of the preliminary purchase price allocation. We 
often continue to gather information and evaluate our pre-acquisition contingencies throughout the measurement period and if 
we make changes to the amounts recorded or if we identify additional pre-acquisition contingencies during the measurement 
period, such amounts will be included in the purchase price allocation during the measurement period and, subsequently, in our 
results of operations.

Uncertain tax positions and tax related valuation allowances assumed in connection with a business combination are 

initially estimated as of the acquisition date. We review these items during the measurement period as we continue to actively 
seek and collect information relating to facts and circumstances that existed at the acquisition date. Changes to these uncertain 
tax positions and tax related valuation allowances made subsequent to the measurement period, or if they relate to facts and 
circumstances that did not exist at the acquisition date, are recorded in the "Provision for (recovery of) income taxes" line of our 
Consolidated Statements of Income.

Goodwill 

Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and 

intangible assets acquired. The carrying amount of goodwill is periodically reviewed for impairment (at a minimum annually) 
and whenever events or changes in circumstances indicate that the carrying value of this asset may not be recoverable.

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Our operations are analyzed by management and our chief operating decision maker (CODM) as being part of a single 

industry segment: the design, development, marketing and sales of Information Management software and solutions. Therefore, 
our goodwill impairment assessment is based on the allocation of goodwill to a single reporting unit.

We perform a qualitative assessment to test our reporting unit's goodwill for impairment. Based on our qualitative 
assessment, if we determine that the fair value of our reporting unit is more likely than not (i.e. a likelihood of more than 50 
percent) to be less than its carrying amount, the quantitative assessment of the impairment test is performed. In the quantitative 
assessment, we compare the fair value of our reporting unit to its carrying value. If the fair value of the reporting unit exceeds 
its carrying value, goodwill is not considered impaired and we are not required to perform further testing. If the carrying value 
of the net assets of our reporting unit exceeds its fair value, then an impairment loss equal to the difference, but not exceeding 
the total carrying value of goodwill allocated to the reporting unit, would be recorded.

Our annual impairment analysis of goodwill was performed as of April 1, 2020. Our qualitative assessment indicated that 

there were no indications of impairment and therefore there was no impairment of goodwill required to be recorded for Fiscal 
2020 (no impairments were recorded for Fiscal 2019 and Fiscal 2018).

Derivative financial instruments 

We use derivative financial instruments to manage foreign currency rate risk. We account for these instruments in 
accordance with ASC Topic 815, “Derivatives and Hedging” (Topic 815), which requires that every derivative instrument be 
recorded on the balance sheet as either an asset or liability measured at its fair value as of the reporting date. Topic 815 also 
requires that changes in our derivative financial instruments' fair values be recognized in earnings; unless specific hedge 
accounting and documentation criteria are met (i.e. the instruments are accounted for as hedges). We recorded the effective 
portions of the gain or loss on derivative financial instruments that were designated as cash flow hedges in "Accumulated other 
comprehensive income", net of tax, in our accompanying Consolidated Balance Sheets. Any ineffective or excluded portion of a 
designated cash flow hedge, if applicable, was recognized in our Consolidated Statements of Income.

Asset retirement obligations 

We account for asset retirement obligations in accordance with ASC Topic 410, “Asset Retirement and Environmental 
Obligations” (Topic 410), which applies to certain obligations associated with “leasehold improvements” within our leased 
office facilities. Topic 410 requires that a liability be initially recognized for the estimated fair value of the obligation when it is 
incurred. The associated asset retirement cost is capitalized as part of the carrying amount of the long-lived asset and 
depreciated over the remaining life of the underlying asset and the associated liability is accreted to the estimated fair value of 
the obligation at the settlement date through periodic accretion charges which are generally recorded within "General and 
administrative" expense in our Consolidated Statements of Income. When the obligation is settled, any difference between the 
final cost and the recorded amount is recognized as income or loss on settlement in our Consolidated Statements of Income.

Revenue recognition

In accordance with Topic 606, we account for a customer contract when we obtain written approval, the contract is 

committed, the rights of the parties, including the payment terms, are identified, the contract has commercial substance and 
consideration is probable of collection. Revenue is recognized when, or as, control of a promised product or service is 
transferred to our customers in an amount that reflects the consideration we expect to be entitled to in exchange for our products 
and services (at its transaction price). Estimates of variable consideration and the determination of whether to include estimated 
amounts in the transaction price are based on readily available information, which may include historical, current and 
forecasted information, taking into consideration the type of customer, the type of transaction and specific facts and 
circumstances of each arrangement. We report revenue net of any revenue-based taxes assessed by governmental authorities 
that are imposed on and concurrent with specific revenue producing transactions.

We have four revenue streams: license, cloud services and subscriptions, customer support, and professional service and 

other.

License revenue

  Our license revenue can be broadly categorized as perpetual licenses, term licenses and subscription licenses, all of 
which are deployed on the customer’s premise (on-premise). 

Perpetual licenses: We sell perpetual licenses which provide customers the right to use software for an 
indefinite period of time in exchange for a one-time license fee, which is generally paid at contract inception. 
Our perpetual licenses provide a right to use IP that is functional in nature and have significant stand-alone 
functionality. Accordingly, for perpetual licenses of functional IP, revenue is recognized at the point-in-time 

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when control has been transferred to the customer, which normally occurs once software activation keys have 
been made available for download.

Term licenses and Subscription licenses: We sell both term and subscription licenses which provide customers 
the right to use software for a specified period in exchange for a fee, which may be paid at contract inception or 
paid in installments over the period of the contract. Like perpetual licenses, both our term licenses and 
subscription licenses are functional IP that have significant stand-alone functionality. Accordingly, for both term 
and subscription licenses, revenue is recognized at the point-in-time when the customer is able to use and benefit 
from the software, which is normally once software activation keys have been made available for download at 
the commencement of the term.

Cloud services and subscriptions revenue

  Cloud services and subscriptions revenue are from hosting arrangements where in connection with the licensing of 
software, the end user does not take possession of the software, as well as from end-to-end fully outsourced B2B 
integration solutions to our customers (collectively referred to as cloud arrangements). The software application resides on 
our hardware or that of a third party, and the customer accesses and uses the software on an as-needed basis. Our cloud 
arrangements can be broadly categorized as PaaS, SaaS, cloud subscriptions and managed services.

PaaS/ SaaS/ Cloud Subscriptions (collectively referred to here as cloud-based solutions): We offer cloud-
based solutions that provide customers the right to access our software through the internet. Our cloud-based 
solutions represent a series of distinct services that are substantially the same and have the same pattern of 
transfer to the customer. These services are made available to the customer continuously throughout the 
contractual period. However, the extent to which the customer uses the services may vary at the customer’s 
discretion. The payment for cloud-based solutions may be received either at inception of the arrangement, or 
over the term of the arrangement.

These cloud-based solutions are considered to have a single performance obligation where the customer 
simultaneously receives and consumes the benefit, and as such we recognize revenue for these cloud-based 
solutions ratably over the term of the contractual agreement. For example, revenue related to cloud-based 
solutions that are provided on a usage basis, such as the number of users, is recognized based on a customer’s 
utilization of the services in a given period.

Additionally, a software license is present in a cloud-based solutions arrangement if all of the following 

criteria are met: 

(i) The customer has the contractual right to take possession of the software at any time without significant 
penalty; and

(ii) It is feasible for the customer to host the software independent of us. 

In these cases where a software license is present in a cloud-based solutions arrangement it is assessed to 

determine if it is distinct from the cloud-based solutions arrangement. The revenue allocated to the distinct 
software license would be recognized at the point in time the software license is transferred to the customer, 
whereas the revenue allocated to the hosting performance obligation would be recognized ratably on a monthly 
basis over the contractual term unless evidence suggests that revenue is earned, or obligations are fulfilled in a 
different pattern over the contractual term of the arrangement.

Managed services: We provide comprehensive B2B process outsourcing services for all day-to-day operations 
of a customers’ B2B integration program. Customers using these managed services are not permitted to take 
possession of our software and the contract is for a defined period, where customers pay a monthly or quarterly 
fee. Our performance obligation is satisfied as we provide services of operating and managing a customer's EDI 
environment. Revenue relating to these services is recognized using an output method based on the expected 
level of service we will provide over the term of the contract. 

In connection with cloud subscription and managed service contracts, we often agree to perform a variety of 
services before the customer goes live, such as, converting and migrating customer data, building interfaces and 
providing training. These services are considered an outsourced suite of professional services which can involve 
certain project-based activities. These services can be provided at the initiation of a contract, during the 

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implementation or on an ongoing basis as part of the customer life cycle. These services can be charged 
separately on a fixed fee or time and materials basis, or the costs associated may be recovered as part of the 
ongoing cloud subscription or managed services fee. These outsourced professional services are considered to be 
distinct from the ongoing hosting services and represent a separate performance obligation within our cloud 
subscription or managed services arrangements. The obligation to provide outsourced professional services is 
satisfied over time, with the customer simultaneously receiving and consuming the benefits as we satisfy our 
performance obligations. For outsourced professional services, we recognize revenue by measuring progress 
toward the satisfaction of our performance obligation. Progress for services that are contracted for a fixed price is 
generally measured based on hours incurred as a portion of total estimated hours. As a practical expedient, when 
we invoice a customer at an amount that corresponds directly with the value to the customer of our performance 
to date, we recognize revenue at that amount.

Customer support revenue

  Customer support revenue is associated with perpetual, term license and on-premise subscription arrangements. As 
customer support is not critical to the customer's ability to derive benefit from its right to use our software, customer 
support is considered as a distinct performance obligation when sold together in a bundled arrangement along with the 
software.

  Customer support consists primarily of technical support and the provision of unspecified updates and upgrades on a 
when-and-if-available basis. Customer support for perpetual licenses is renewable, generally on an annual basis, at the 
option of the customer. Customer support for term and subscription licenses is renewable concurrently with such licenses 
for the same duration of time. Payments for customer support are generally made at the inception of the contract term or 
in installments over the term of the maintenance period. Our customer support team is ready to provide these maintenance 
services, as needed, to the customer during the contract term. As the elements of customer support are delivered 
concurrently and have the same pattern of transfer, customer support is accounted for as a single performance obligation. 
The customer benefits evenly throughout the contract period from the guarantee that the customer support resources and 
personnel will be available to them, and that any unspecified upgrades or unspecified future products developed by us will 
be made available. Revenue for customer support is recognized ratably over the contract period based on the start and end 
dates of the maintenance term, in line with how we believe services are provided.

Professional service and other revenue

  Our professional services, when offered along with software licenses, consists primarily of technical services and 
training services. Technical services may include installation, customization, implementation or consulting services. 
Training services may include access to online modules or delivering a training package customized to the customer’s 
needs. At the customer’s discretion, we may offer one, all, or a mix of these services. Payment for professional services is 
generally a fixed fee or is a fee based on time and materials. Professional services can be arranged in the same contract as 
the software license or in a separate contract. 

  As our professional services do not significantly change the functionality of the license and our customers can benefit 
from our professional services on their own or together with other readily available resources, we consider professional 
services as distinct within the context of the contract.

  Professional service revenue is recognized over time so long as: (i) the customer simultaneously receives and 
consumes the benefits as we perform them, (ii) our performance creates or enhances an asset the customer controls as we 
perform, and (iii) our performance does not create an asset with alternative use and we have enforceable right to payment.

If all the above criteria are met, we use an input-based measure of progress for recognizing professional service 
revenue. For example, we may consider total labor hours incurred compared to total expected labor hours. As a practical 
expedient, when we invoice a customer at an amount that corresponds directly with the value to the customer of our 
performance to date, we will recognize revenue at that amount. 

Material rights

  To the extent that we grant our customer an option to acquire additional products or services in one of our 
arrangements, we will account for the option as a distinct performance obligation in the contract only if the option 
provides a material right to the customer that the customer would not receive without entering into the contract. For 
example if we give the customer an option to acquire additional goods or services in the future at a price that is 

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significantly lower than the current price, this would be a material right as it allows the customer to, in effect, pay in 
advance for the option to purchase future products or services. If a material right exists in one of our contracts, then 
revenue allocated to the option is deferred and we would recognize revenue only when those future products or services 
are transferred or when the option expires.

  Based on history, our contracts do not typically contain material rights and when they do, the material right is not 
significant to our Consolidated Financial Statements.

Arrangements with multiple performance obligations

  Our contracts generally contain more than one of the products and services listed above. Determining whether goods 
and services are considered distinct performance obligations that should be accounted for separately or as a single 
performance obligation may require judgment, specifically when assessing whether both of the following two criteria are 
met:

• 

the customer can benefit from the product or service either on its own or together with other resources that are 
readily available to the customer; and

•  our promise to transfer the product or service to the customer is separately identifiable from other promises in the 

contract.

If these criteria are not met, we determine an appropriate measure of progress based on the nature of our overall 

promise for the single performance obligation. 

If these criteria are met, each product or service is separately accounted for as a distinct performance obligation and 

the total transaction price is allocated to each performance obligation on a relative SSP basis. 

Standalone selling price

  The SSP reflects the price we would charge for a specific product or service if it were sold separately in similar 
circumstances and to similar customers. In most cases we can establish the SSP based on observable data. We typically 
establish a narrow SSP range for our products and services and assess this range on a periodic basis or when material 
changes in facts and circumstances warrant a review.

If the SSP is not directly observable, then we estimate the amount using either the expected cost plus a margin or residual 
approach. Estimating SSP requires judgment that could impact the amount and timing of revenue recognized. SSP is a 
formal process whereby management considers multiple factors including, but not limited to, geographic or regional 
specific factors, competitive positioning, internal costs, profit objectives, and pricing practices.

Transaction Price Allocation

In bundled arrangements, where we have more than one distinct performance obligation, we must allocate the 

transaction price to each performance obligation based on its relative SSP. However, in certain bundled arrangements, the 
SSP may not always be directly observable. For instance, in bundled arrangements with license and customer support, we 
allocate the transaction price between the license and customer support performance obligations using the residual 
approach because we have determined that the SSP for licenses in these arrangements are highly variable. We use the 
residual approach only for our license arrangements. When the SSP is observable but contractual pricing does not fall 
within our established SSP range, then an adjustment is required and we will allocate the transaction price between license 
and customer support at a constant ratio reflecting the mid-point of the established SSP range.

When two or more contracts are entered into at or near the same time with the same customer, we evaluate the facts 
and circumstances associated with the negotiation of those contracts. Where the contracts are negotiated as a package, we 
will account for them as a single arrangement and allocate the consideration for the combined contracts among the 
performance obligations accordingly.

Sales to resellers

  We execute certain sales contracts through resellers, distributors and channel partners (collectively referred to as 
resellers). Typically, we conclude that the resellers are Open Text customers in our reseller agreements. The resellers have 
control over the pricing, service and products prior to being transferred to the end customer. We also assess the 
creditworthiness of each reseller and if they are newly formed, undercapitalized or in financial difficulty, we defer any 

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revenues expected to emanate from such reseller and recognize revenue only when cash is received, and all other revenue 
recognition criteria under Topic 606 are met.

Rights of return and other incentives

  We do not generally offer rights of return or any other incentives such as concessions, product rotation, or price 
protection and, therefore, do not provide for or make estimates of rights of return and similar incentives. However, we do 
offer consumers who purchase certain of our products on-line directly from us an unconditional full 70-days money-back 
guarantee. Distributors and resellers are also permitted to return the consumer products, subject to certain limitations. 
Revenue is reduced for such rights based on the estimate of future returns originating from contractual agreements with 
these customers.

  Additionally, in some contracts, however, discounts may be offered to the customer for future software purchases and 
other additional products or services. Such arrangements grant the customer an option to acquire additional goods or 
services in the future at a discount and therefore are evaluated under guidance related to “material rights” as discussed 
above. 

Other policies 

  Payment terms and conditions vary by contract type, although terms generally include a requirement of payment 
within 30 to 60 days of the invoice date. In certain arrangements, we will receive payment from a customer either before 
or after the performance obligation to which the invoice relates has been satisfied. As a practical expedient, we do not 
account for significant financing components if the period between when we transfer the promised good or service to the 
customer and when the customer pays for the product or service will be one year or less. On that basis, our contracts for 
license and maintenance typically do not contain a significant financing component, however, in determining the 
transaction price we consider whether we need to adjust the promised consideration for the effects of the time value of 
money if the timing of payments provides either the customer or OpenText with a significant benefit of financing. Our 
managed services contracts may not include an upfront charge for outsourced professional services performed as part of 
an implementation and are recovered through an ongoing fee. Therefore, these contracts may be expected to have a 
financing component associated with revenue being recognized in advance of billings.

  We may modify contracts to offer customers additional products or services. The additional products and services will 
be considered distinct from those products or services transferred to the customer before the modification and will be 
accounted for as a separate contract. We evaluate whether the price for the additional products and services reflects the 
SSP adjusted as appropriate for facts and circumstances applicable to that contract. In determining whether an adjustment 
is appropriate, we evaluate whether the incremental consideration is consistent with the prices previously paid by the 
customer or similar customers.

  Certain of our subscription services and product support arrangements generally contain performance response time 
guarantees. For subscription services arrangements, we estimate variable consideration using a portfolio approach because 
performance penalties are tied to standard response time requirements. For product support arrangements, we estimate 
variable consideration on a contract basis because such arrangements are customer-specific. For both subscription services 
and product support arrangements, we use an expected value approach to estimate variable consideration based on 
historical business practices and current and future performance expectations to determine the likelihood of incurring 
penalties.

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Performance Obligations

A summary of our typical performance obligations and when the obligations are satisfied are as follows:

Performance Obligation
License revenue:

When Performance Obligation is Typically Satisfied

Software licenses (Perpetual, Term, Subscription)

When software activation keys have been made available for
download (point in time)

Cloud services and subscriptions revenue:

Outsourced Professional Services
Managed Services / Ongoing Hosting / SaaS

As the services are provided (over time)
Over the contract term, beginning on the date that service is
made available (i.e. "Go live") to the customer (over time)

Customer support revenue:

When and if available updates and upgrades and technical
support

Professional service and other revenue:

Professional services

Ratable over the course of the service term (over time)

As the services are provided (over time)

Incremental Costs of Obtaining a Contract with a Customer

Incremental costs of obtaining a contract include only those costs that we incur to obtain a contract that we would not 

have incurred if the contract had not been obtained, such as sales commissions. We have determined that certain of our 
commission programs meet the requirements to be capitalized. Some commission programs are not subject to 
capitalization as the commission expense is paid and recognized as the related revenue is recognized. In assessing costs to 
obtain a contract, we apply a practical expedient that allows us to assess our incremental costs on a portfolio of contracts 
with similar characteristics instead of assessing the incremental costs on each individual contract. We do not expect the 
financial statement effects of applying this practical expedient to the portfolio of contracts to be materially different than 
if we were to apply the new standard to each individual contract.

  We pay commissions on the sale of new customer contracts as well as for renewals of existing contracts to the extent 
the renewals generate incremental revenue. Commissions paid on renewal contracts are limited to the incremental new 
revenue and therefore these payments are not commensurate with the commission paid on the original sale. We allocate 
commission costs to the performance obligations in an arrangement consistent with the allocation of the transaction price. 
Commissions allocated to the license performance obligation are expensed at the time the license revenue is recognized. 
Commissions allocated to professional service performance obligations are expensed as incurred, as these contracts are 
generally for one year or less and we apply a practical expedient to expense costs as incurred if the amortization period 
would have been one year or less. Commissions allocated to maintenance, managed services, on-going hosting 
arrangements or other recurring services, are capitalized and amortized consistent with the pattern of transfer to the 
customer of the services over the period expected to benefit from the commission payment. As commissions paid on 
renewals are not commensurate with the original sale, the period of benefit considers anticipated renewals. The benefit 
period is estimated to be approximately six years which is based on our customer contracts and the estimated life of our 
technology. 

  Expenses for incremental costs associated with obtaining a contract are recorded within "Sales and marketing" expense 
in the Consolidated Statements of Income. 

  Our short-term capitalized costs to obtain a contract are included in "Prepaid expenses and other current assets", while 
our long-term capitalized costs to obtain a contract are included in "Other assets" on our Consolidated Balance Sheets.

Research and development costs

Research and development costs internally incurred in creating computer software to be sold, licensed or otherwise 
marketed are expensed as incurred unless they meet the criteria for deferral and amortization, as described in ASC Topic 
985-20, “Costs of Software to be Sold, Leased, or Marketed” (Topic 985-20). In accordance with Topic 985-20, costs related to 
research, design and development of products are charged to expense as incurred and capitalized between the dates that the 
product is considered to be technologically feasible and is considered to be ready for general release to customers. In our 
historical experience, the dates relating to the achievement of technological feasibility and general release of the product have 
substantially coincided. In addition, no significant costs are incurred subsequent to the establishment of technological 

134

 
 
 
  
 
 
feasibility. As a result, we do not capitalize any research and development costs relating to internally developed software to be 
sold, licensed or otherwise marketed.

Income taxes 

We account for income taxes in accordance with ASC Topic 740, “Income Taxes” (Topic 740). Deferred tax assets and 

liabilities arise from temporary differences between the tax bases of assets and liabilities and their reported amounts in the 
Consolidated Financial Statements that will result in taxable or deductible amounts in future years. These temporary differences 
are measured using enacted tax rates. A valuation allowance is recorded to reduce deferred tax assets to the extent that we 
consider it is more likely than not that a deferred tax asset will not be realized. In determining the valuation allowance, we 
consider factors such as the reversal of deferred income tax liabilities, projected taxable income, and the character of income 
tax assets and tax planning strategies. A change to these factors could impact the estimated valuation allowance and income tax 
expense.

We account for our uncertain tax provisions by using a two-step approach. The first step is to evaluate the tax position for 

recognition by determining if the weight of the available evidence indicates it is more likely than not, based solely on the 
technical merits, that the position will be sustained on audit, including the resolution of related appeals or litigation processes, if 
any. The second step is to measure the appropriate amount of the benefit to recognize. The amount of benefit to recognize is 
measured as the maximum amount which is more likely than not to be realized. The tax position is derecognized when it is no 
longer more likely than not that the position will be sustained on audit. On subsequent recognition and measurement the 
maximum amount which is more likely than not to be recognized at each reporting date will represent the Company's best 
estimate, given the information available at the reporting date, although the outcome of the tax position is not absolute or final. 
We recognize both accrued interest and penalties related to liabilities for income taxes within the "Provision for (recovery of) 
income taxes" line of our Consolidated Statements of Income (see note 15 "Income Taxes" for more details).

Fair value of financial instruments 

Carrying amounts of certain financial instruments, including cash and cash equivalents, accounts receivable and accounts 
payable (trade and accrued liabilities) approximate their fair value due to the relatively short period of time between origination 
of the instruments and their expected realization.

The fair value of our total long-term debt approximates its carrying value since the interest rate is at market.

We apply the provisions of ASC 820, “Fair Value Measurements and Disclosures”, to our derivative financial instruments 

that we are required to carry at fair value pursuant to other accounting standards (see note 16 "Fair Value Measurement" for 
more details).

Foreign currency

Our Consolidated Financial Statements are presented in U.S. dollars. In general, the functional currency of our 

subsidiaries is the local currency. For each subsidiary, assets and liabilities denominated in foreign currencies are translated into 
U.S dollars at the exchange rates in effect at the balance sheet dates and revenues and expenses are translated at the average 
exchange rates prevailing during the previous month of the transaction. The effect of foreign currency translation adjustments 
are recorded as a component of "Accumulated other comprehensive income". Transactional foreign currency gains (losses) 
included in the Consolidated Statements of Income under the line item “Other income (expense), net” for Fiscal 2020, Fiscal 
2019 and Fiscal 2018 were $(4.2) million, $(4.3) million, and $4.8 million, respectively.

Restructuring charges 

We record restructuring charges relating to contractual lease obligations, not accounted for under ASC 842, and other exit 
costs in accordance with ASC Topic 420, “Exit or Disposal Cost Obligations” (Topic 420). Topic 420 requires that a liability for 
a cost associated with an exit or disposal activity be recognized and measured initially at its fair value in the period in which the 
liability is incurred. In order to incur a liability pursuant to Topic 420, our management must have established and approved a 
plan of restructuring in sufficient detail. A liability for a cost associated with involuntary termination benefits is recorded when 
benefits have been communicated and a liability for a cost to terminate an operating lease or other contract is incurred, when 
the contract has been terminated in accordance with the contract terms or we have ceased using the right conveyed by the 
contract, such as vacating a leased facility not accounted for under ASC 842.

The recognition of restructuring charges requires us to make certain judgments regarding the nature, timing and amount 
associated with the planned restructuring activities, including estimating sub-lease income and the net recoverable amount of 
equipment to be disposed of. At the end of each reporting period, we evaluate the appropriateness of the remaining accrued 
balances (see note 18 "Special Charges (Recoveries)" for more details).

135

 
Loss Contingencies 

We are currently involved in various claims and legal proceedings. Quarterly, we review the status of each significant 

legal matter and evaluate such matters to determine how they should be treated for accounting and disclosure purposes in 
accordance with the requirements of ASC Topic 450-20 "Loss Contingencies" (Topic 450-20). Specifically, this evaluation 
process includes the centralized tracking and itemization of the status of all our disputes and litigation items, discussing the 
nature of any litigation and claim, including any dispute or claim that is reasonably likely to result in litigation, with relevant 
internal and external counsel, and assessing the progress of each matter in light of its merits and our experience with similar 
proceedings under similar circumstances.

If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably 
estimated, we accrue a liability for the estimated loss in accordance with Topic 450-20. As of the date of this Annual Report on 
Form 10-K, the aggregate of such accrued liabilities was not material to our consolidated financial position or results of 
operations and we do not believe as of the date of this filing that it is reasonably possible that a loss exceeding the amounts 
already recognized will be incurred that would be material to our consolidated financial position or results of operations. As 
described more fully below, we are unable at this time to estimate a possible loss or range of losses in respect of certain 
disclosed matters (see note 14 "Guarantees and Contingencies" for more details).

Net income per share 

Basic net income per share is computed using the weighted average number of Common Shares outstanding including 

contingently issuable shares where the contingency has been resolved. Diluted net income per share is computed using the 
weighted average number of Common Shares and stock equivalents outstanding using the treasury stock method during the 
year (see note 24 "Earnings Per Share" for more details).

Share-based payment 

We measure share-based compensation costs, in accordance with ASC Topic 718, “Compensation - Stock 

Compensation” (Topic 718) on the grant date, based on the calculated fair value of the award. We have elected to treat awards 
with graded vesting as a single award when estimating fair value. Compensation cost is recognized on a straight-line basis over 
the employee requisite service period, which in our circumstances is the stated vesting period of the award, provided that total 
compensation cost recognized at least equals the pro-rata value of the award that has vested. Compensation cost is initially 
based on the estimated number of options for which the requisite service is expected to be rendered. This estimate is adjusted in 
the period once actual forfeitures are known (see note 13 "Share Capital, Option Plans and Share-based Payments" for more 
details).

Accounting for Pensions, post-retirement and post-employment benefits

Pension expense is accounted for in accordance with ASC Topic 715, “Compensation-Retirement Benefits” (Topic 715). 

Pension expense consists of actuarially computed costs of pension benefits in respect of the current year of service, imputed 
returns on plan assets (for funded plans) and imputed interest on pension obligations. The expected costs of post retirement 
benefits, other than pensions, are accrued in the Consolidated Financial Statements based upon actuarial methods and 
assumptions. The over-funded or under-funded status of defined benefit pension and other post retirement plans are recognized 
as an asset or a liability (with the offset to “Accumulated other comprehensive income”, net of tax, within “Shareholders' 
equity”), respectively, on the Consolidated Balance Sheets (see note 12 "Pension Plans and Other Post Retirement Benefits" for 
more details).

Accounting Pronouncements Adopted in Fiscal 2020

During Fiscal 2020, we have adopted the following ASUs, in addition to those discussed in note 1 "Basis of 

Presentation". The ASUs listed below did not have a material impact to our reported financial position, results of operations or 
cash flows:

•  ASU No. 2017-12 “Derivatives and Hedging (Topic 815) Targeted Improvements to Accounting for Hedging 

Activities” (ASU 2017-12)

•  ASU No. 2018-15 “Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40): Customer’s Accounting 

for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract”

136

 
Accounting Pronouncements Not Yet Adopted

Retirement Benefits

In August 2018, the Financial Accounting Standards Board (FASB) issued ASU No. 2018-14 “Compensation-Retirement 
Benefits-Defined Benefit Plans - General (Topic 715-20): Disclosure Framework - Changes to the Disclosure Requirements for 
Defined Benefit Plans” (ASU 2018-14), which modifies the disclosure requirements for defined benefit pension plans and other 
post retirement plans. We will adopt ASU 2018-14 in the first quarter of our fiscal year ending June 30, 2021. The effect on our 
Consolidated Financial Statements and related disclosures is not expected to be material.

Financial Instruments

In June 2016, the FASB issued ASU No. 2016-13 “Financial Instruments - Credit Losses (Topic 326)” and also issued 
subsequent amendments to the initial guidance under ASU 2018-19, ASU 2019-04, ASU 2019-05, ASU 2019-11, and ASU 
2020-02 (collectively Topic 326). Topic 326 requires the measurement and recognition of expected credit losses for financial 
assets held at amortized cost. This replaces the existing incurred loss model with an expected loss model and requires the use of 
forward-looking information to calculate credit loss estimates. We will adopt Topic 326 in the first quarter of our fiscal year 
ending June 30, 2021 by applying a cumulative effect adjustment to retained earnings. The effect on our Consolidated Financial 
Statements and related disclosures is not expected to be material.

NOTE 3—REVENUES

Disaggregation of Revenue

We have four revenue streams: license, cloud services and subscriptions, customer support, and professional service and 
other. The following table disaggregates our revenue by significant geographic area, based on the location of our end customer, 
and by type of performance obligation and timing of revenue recognition for the periods indicated:

Total Revenues by Geography:

Americas (1)
EMEA (2)
Asia Pacific (3)

Total revenues

Total Revenues by Type of Performance Obligation:

Recurring revenues (4)

Cloud services and subscriptions revenue
Customer support revenue

Total recurring revenues

License revenue (perpetual, term and subscriptions)
Professional service and other revenue

Total revenues

Total Revenues by Timing of Revenue Recognition:

Point in time
Over time (including professional service and other revenue)

Total revenues

137

Year Ended June 30,

2020

2019

1,903,650

$

942,281

263,805

3,109,736

$

1,683,282

920,422

265,051

2,868,755

Year Ended June 30,

2020

2019

1,157,686
1,275,586
2,433,272
402,851
273,613
3,109,736

402,851
2,706,885

3,109,736

$

$

$

$

$

907,812
1,247,915
2,155,727
428,092
284,936
2,868,755

428,092
2,440,663

2,868,755

$

$

$

$

$

$

$

 
(1) Americas consists of countries in North, Central and South America.
(2) EMEA primarily consists of countries in Europe, the Middle East and Africa.
(3) Asia Pacific primarily consists of Japan, Australia, China, Korea, Philippines, Singapore and New Zealand.
(4) Recurring revenue is defined as the sum of cloud services and subscriptions revenue and customer support revenue.

Contract Balances

A contract asset will be recorded if we have recognized revenue but do not have an unconditional right to the related 

consideration from the customer. For example, this will be the case if implementation services offered in a cloud arrangement 
are identified as a separate performance obligation and are provided to a customer prior to us being able to bill the customer. In 
addition, a contract asset may arise in relation to subscription licenses if the license revenue that is recognized upfront exceeds 
the amount that we are able to invoice the customer at that time. Contract assets are reclassified to accounts receivable when the 
rights become unconditional.

The balance for our contract assets and contract liabilities (i.e. deferred revenues) for the periods indicated below were as 

follows:

Short-term contract assets
Long-term contract assets
Short-term deferred revenue
Long-term deferred revenue

As of June 30, 2020

As of June 30, 2019

$
$
$
$

29,570
15,427
812,218
94,382

$
$
$
$

20,956
15,386
641,656
46,974

The difference in the opening and closing balances of our contract assets and deferred revenues primarily results from the 

timing difference between our performance and the customer’s payments. We fulfill our obligations under a contract with a 
customer by transferring products and services in exchange for consideration from the customer. During the year ended 
June 30, 2020, we reclassified $33.0 million (year ended June 30, 2019—$19.2 million) of contract assets to receivables as a 
result of the right to the transaction consideration becoming unconditional. During the year ended June 30, 2020 and 2019, 
there was no significant impairment loss recognized related to contract assets.

We recognize deferred revenue when we have received consideration or an amount of consideration is due from the 
customer for future obligations to transfer products or services. Our deferred revenues primarily relate to customer support 
agreements which have been paid for by customers prior to the performance of those services. The amount of revenue that was 
recognized during the year ended June 30, 2020 that was included in the deferred revenue balances at June 30, 2019 was $631 
million (year ended June 30, 2019—$617 million).

Incremental Costs of Obtaining a Contract with a Customer

The following table summarizes the changes in total capitalized costs since July 1, 2018:

Capitalized costs to obtain a contract as of July 1, 2018
New capitalized costs incurred
Amortization of capitalized costs
Adjustments on account of foreign exchange
Capitalized costs to obtain a contract as of June 30, 2019
New capitalized costs incurred
Amortization of capitalized costs
Adjustments on account of foreign exchange
Capitalized costs to obtain a contract as of June 30, 2020

$

$

35,151
24,347
(11,003)
(211)
48,284
29,427
(16,919)
371
61,163

During the year ended June 30, 2020 and 2019, there was no significant impairment loss recognized related to capitalized 

costs to obtain a contract. Refer to note 2 "Accounting Policies and Recent Accounting Pronouncements" for additional 
information on incremental costs of obtaining a contract.

Transaction Price Allocated to the Remaining Performance Obligations

As of June 30, 2020, approximately $1.4 billion of revenue is expected to be recognized from remaining performance 

obligations on existing contracts. We expect to recognize approximately 46% of this amount over the next 12 months and the 

138

 
remaining balance thereafter. We apply the practical expedient and do not disclose performance obligations that have original 
expected durations of one year or less. 

Refer to note 2 "Accounting Policies and Recent Accounting Pronouncements" for additional information on our revenue 

policy.

NOTE 4—ALLOWANCE FOR DOUBTFUL ACCOUNTS

Balance as of June 30, 2017
Bad debt expense
Write-off /adjustments
Balance as of June 30, 2018
Bad debt expense
Write-off /adjustments
Balance as of June 30, 2019
Bad debt expense

Write-off /adjustments

Balance as of June 30, 2020

$

$

6,319
9,942
(6,520)
9,741
13,461
(6,191)
17,011
11,461
(7,566)
20,906

Included in accounts receivable are unbilled receivables in the amount of $55.2 million as of June 30, 2020 (June 30, 

2019—$56.1 million).

NOTE 5—PROPERTY AND EQUIPMENT

Furniture and fixtures
Office equipment
Computer hardware
Computer software
Capitalized software development costs
Leasehold improvements
Land and buildings
Total

Furniture and fixtures
Office equipment
Computer hardware
Computer software
Capitalized software development costs
Leasehold improvements
Land and buildings
Total

As of June 30, 2020

Accumulated
Depreciation

Net

Cost

39,158
2,272
294,745
127,299
111,202
111,384
49,268
735,328

$

$

(28,473) $
(1,329)
(198,194)
(103,057)
(70,015)
(74,395)
(15,310)
(490,773) $

10,685
943
96,551
24,242
41,187
36,989
33,958
244,555  

As of June 30, 2019
Accumulated
Depreciation

Net

Cost

40,260
1,993
258,802
119,018
95,729
113,510
49,557
678,869

$

$

(26,492) $
(1,576)
(177,402)
(87,240)
(56,205)
(66,520)
(13,981)
(429,416) $

13,768
417
81,400
31,778
39,524
46,990
35,576
249,453

$

$

$

$

139

 
 
 
 
 
NOTE 6—LEASES

We enter into operating leases, both domestically and internationally, for certain facilities, automobiles, data centers and 
equipment for use in the ordinary course of business. The duration of the majority of these leases generally range from 1 to 10 
years, some of which include options to extend for an additional 3 to 5 years after the initial term. Additionally, the land upon 
which our headquarters in Waterloo, Ontario, Canada is located, is leased from the University of Waterloo for a period of 49 
years beginning in December 2005, with an option to renew for an additional term of 49 years. Leases with an initial term of 12 
months or less are not recorded on the Consolidated Balance Sheets and we do not have any material finance leases. 

We account for a contract as a lease when we have the right to direct the use of the asset for a period of time while 
obtaining substantially all of the asset’s economic benefits. We determine the initial classification and measurement of our right 
of use (ROU) assets and lease liabilities at the lease commencement date and thereafter if modified.

ROU assets represent our right to control the underlying assets under lease, and the lease liability is our obligation to 
make the lease payments related to the underlying assets under lease, over the contractual term. ROU assets and lease liabilities 
are recognized on the Consolidated Balance Sheets based on the present value of future minimum lease payments to be made 
over the lease term. When available, we will use the rate implicit in the lease to discount lease payments to present value. 
However, real estate leases generally do not provide a readily determinable implicit rate, therefore, we must estimate our 
incremental borrowing rate to discount the lease payments. We estimate our incremental borrowing rate based on a 
collateralized basis with similar terms and payments, in an economic environment where the leased asset is located.

The ROU asset equals the lease liability, adjusted for any initial direct costs, prepaid rent and lease incentives. Fixed 

lease costs are included in the recognition of ROU assets and lease liabilities. Variable lease costs are not included in the 
measurement of the lease liability. These variable lease payments are recognized in the Consolidated Statements of Income in 
the period in which the obligation for those payments is incurred. Consistent with previous lease accounting rules under ASC 
Topic 840, lease expense for minimum lease payments continue to be recognized in the Consolidated Statements of Income on 
a straight-line basis over the lease term.

We have not elected the practical expedient to combine lease and non-lease components in the determination of lease 
costs for our facility leases. For all other asset classes, we have elected the practical expedient to combine the lease and the 
non-lease components. The lease liability includes lease payments related to options to extend or renew the lease term only if 
we are reasonably certain we will exercise those options. Our leases typically do not contain any material residual value 
guarantees or restrictive covenants. 

In certain circumstances, we sublease all or a portion of a leased facility, to various other companies through a sublease 

agreement. 

Lease Costs and Other Information

The following illustrates the various components of operating lease costs for the period indicated: 

Operating lease cost

Short-term lease cost
Variable lease cost
Sublease income
Total lease cost

Year Ended June 30, 2020
68,705
$

1,178
3,536
(6,035)
67,384

$

The following table summarizes the weighted average remaining lease term and discount rate as of June 30, 2020:

Weighted-average remaining lease term
Weighted-average discount rate

Supplemental Cash Flow Information

6.18 years
3.12%

The following table presents supplemental information relating to cash flows arising from lease transactions. Cash 
payment made for variable lease cost and short-term lease are not included in the measurement of operating lease liabilities, 
and, as such, are excluded from the amounts below:

140

 
Cash paid for amounts included in the measurement of operating lease liabilities:
Right of use assets obtained in exchange for new operating lease liabilities(1) :
(1) Excludes the impact of $60.1 million of ROU assets acquired as part of the acquisition of Carbonite and $2.9 million of ROU 
assets acquired as part of the acquisition of XMedius during the year ended June 30, 2020.

71,900

32,328

$

$

Year Ended June 30, 2020

Maturity of Lease Liabilities 

The following table presents the future minimum lease payments under our operating leases liabilities as of June 30, 

2020:

Fiscal years ending June 30,
2021
2022
2023
2024
2025
Thereafter
Total Lease payments
Less: Imputed interest
Total
Reported as:

Current operating lease liabilities
Non-current operating lease liabilities
Total

$

$

$

$

71,577
59,399
45,778
34,077
25,121
72,657
308,609
(27,373)
281,236

64,071
217,165
281,236

Operating lease maturity amounts included in the table above do not include sublease income expected to be received 
under our various sublease agreements with third parties. Under the agreements initiated with third parties, we expect to receive 
sublease income of $7.6 million in Fiscal 2021, and $19.5 million thereafter. These amounts do not include any potential 
sublease income from facilities vacated during the fourth quarter of Fiscal 2020 under our COVD-19 restructuring plan. 

The following table presents the future minimum lease payments under our operating leases, based on the expected due 

dates of the various agreements as of June 30, 2019, as previously reported in our Annual Report on Form 10-K for the year 
ended June 30, 2019, prior to the adoption of Topic 842:

Fiscal years ending June 30,
2020
2021
2022
2023
2024
Thereafter
Total minimum lease payments (1)

$

$

72,853
59,451
46,943
33,871
25,570
80,163
318,851

(1) Net of $30.7 million of sublease income to be received from properties which we have subleased to third parties.

141

 
NOTE 7—GOODWILL

Goodwill is recorded when the consideration paid for an acquisition of a business exceeds the fair value of identifiable 

net tangible and intangible assets. The following table summarizes the changes in goodwill since June 30, 2018:

Balance as at June 30, 2018
Acquisition of Catalyst (note 19)
Acquisition of Liaison (note 19)
Adjustments on account of foreign exchange

Balance as of June 30, 2019
Acquisition of XMedius (note 19)

Acquisition of Carbonite (note 19)
Acquisition of The Fax Guys (note 19)
Adjustments relating to acquisitions prior to Fiscal 2020 that had open measurement periods (note 19)
Adjustments on account of foreign exchange

Balance as of June 30, 2020

NOTE 8—ACQUIRED INTANGIBLE ASSETS

$

$

Technology assets

Customer assets

Total

Technology assets

Customer assets

Total

Cost

1,084,144

1,434,832

2,518,976

Cost

835,498

1,397,937

2,233,435

$

$

$

$

As of June 30, 2020

Accumulated
Amortization

(502,376) $
(404,036)
(906,412) $

As of June 30, 2019

Accumulated
Amortization

(349,259) $
(737,672)
(1,086,931) $

$

$

$

$

3,580,129
30,973
163,592
(4,786)
3,769,908
49,633

853,162
1,951
1,476
(3,774)
4,672,356

Net

581,768

1,030,796

1,612,564

Net

486,239

660,265

1,146,504

Where applicable, the above balances as of June 30, 2020 have been reduced to reflect the impact of intangible assets 
where the gross cost has become fully amortized during the year ended June 30, 2020. The impact of this resulted in a reduction 
of $52.6 million to technology assets and $553.2 million to customer assets.

The weighted average amortization periods for acquired technology and customer intangible assets are approximately 

five years and seven years, respectively.

The following table shows the estimated future amortization expense for the fiscal years indicated. This calculation 

assumes no future adjustments to acquired intangible assets:

Fiscal years ending June 30,
2021
2022
2023
2024
2025
2026 and beyond

Total

$

$

432,514
396,799
314,979
234,580
122,320

111,372

1,612,564  

142

 
NOTE 9—OTHER ASSETS

Deposits and restricted cash
Capitalized costs to obtain a contract
Investments
Long-term prepaid expenses and other long-term assets
Total

As of June 30, 2020

As of June 30, 2019

$

$

11,612
43,029
76,002
23,824
154,467

$

$

13,671
35,593
67,002
32,711
148,977

Deposits and restricted cash primarily relate to security deposits provided to landlords in accordance with facility lease 

agreements and cash restricted per the terms of certain contractual-based agreements.

Capitalized costs to obtain a contract relate to incremental costs of obtaining a contract, such as sales commissions, which 

are eligible for capitalization on contracts to the extent that such costs are expected to be recovered (see note 3 "Revenues"). 

Investments relate to certain investment funds in which we are a limited partner. Our interests in each of these investees 
range from 4% to below 20%. These investments are accounted for using the equity method. Our share of net income or losses 
based on our interest in these investments is recorded as a component of other income (expense), net in our Consolidated 
Statements of Income (see note 23 "Other Income (Expense), Net"). During the year ended June 30, 2020, our share of income 
(loss) from these investments was $8.7 million (year ended June 30, 2019 and 2018 — $13.7 million and $6.0 million, 
respectively).

Long-term prepaid expenses and other long-term assets includes advance payments on long-term licenses that are being 

amortized over the applicable terms of the licenses and other miscellaneous assets.

NOTE 10—ACCOUNTS PAYABLE AND ACCRUED LIABILITIES

Accounts payable and accrued liabilities:

Accounts payable—trade

Accrued salaries and commissions
Accrued liabilities(1)
Accrued interest on Senior Notes
Amounts payable in respect of restructuring and other Special charges(1)
Asset retirement obligations

Total

Long-term accrued liabilities: 

Amounts payable in respect of restructuring and other Special charges(1)
Other accrued liabilities(1)
Asset retirement obligations
Total

As of June 30, 2020

As of June 30, 2019

41,469

$

155,496
129,048

30,761
12,185

4,355

373,314

$

46,323

131,430
117,551

24,786
8,153

1,660

329,903

As of June 30, 2020

As of June 30, 2019

13,768
8,215
12,972
34,955

$

$

4,804
30,338
14,299
49,441

$

$

$

$

(1) Previously, in Fiscal 2019, tenant allowances, deferred rent, lease fair value adjustments and amounts payable relating to 
restructured facilities were included in total accrued liabilities. Effective July 1, 2019, these balances were reclassified to 
operating lease right of use assets in accordance with the adoption of Topic 842. See note 1 "Basis of Presentation" and note 6 
"Leases" for more information. 

Asset retirement obligations

We are required to return certain of our leased facilities to their original state at the conclusion of our lease. As of 
June 30, 2020, the present value of this obligation was $17.3 million (June 30, 2019—$16.0 million), with an undiscounted 
value of $18.7 million (June 30, 2019—$17.6 million).

143

 
 
NOTE 11—LONG-TERM DEBT

Total debt

Senior Notes 2030
Senior Notes 2028

Senior Notes 2026
Senior Notes 2023

Term Loan B
Revolver

Total principal payments due

Premium on Senior Notes 2026

Debt issuance costs
Total amount outstanding

Less:
Current portion of long-term debt

Term Loan B

Revolver

Total current portion of long-term debt

As of June 30, 2020

As of June 30, 2019

$

$

900,000
900,000

850,000

—
977,500

600,000
4,227,500

4,756
(37,945)
4,194,311

10,000

600,000

610,000

—
—

850,000

800,000
987,500

—
2,637,500

5,405
(28,027)
2,614,878

10,000

—

10,000

Non-current portion of long-term debt

$

3,584,311

$

2,604,878

Senior Unsecured Fixed Rate Notes 

Senior Notes 2030

On February 18, 2020, OpenText Holdings, Inc. a wholly-owned indirect subsidiary of the Company, issued $900 million 

in aggregate principal amount of 4.125% Senior Notes due 2030 guaranteed by the Company (Senior Notes 2030) in an 
unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended 
(Securities Act), and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 
2030 bear interest at a rate of 4.125% per annum, payable semi-annually in arrears on February 15 and August 15, commencing 
on August 15, 2020. Senior Notes 2030 will mature on February 15, 2030, unless earlier redeemed, in accordance with their 
terms, or repurchased.

For the year ended June 30, 2020, we recorded interest expense of $13.7 million relating to Senior Notes 2030.

Senior Notes 2028

On February 18, 2020, we issued $900 million in aggregate principal amount of 3.875% Senior Notes due 2028 (Senior 
Notes 2028) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act and to 
certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2028 bear interest at a 
rate of 3.875% per annum, payable semi-annually in arrears on February 15 and August 15, commencing on August 15, 2020. 
Senior Notes 2028 will mature on February 15, 2028, unless earlier redeemed, in accordance with their terms, or repurchased.

For the year ended June 30, 2020, we recorded interest expense of $12.9 million relating to Senior Notes 2028.

Senior Notes 2026

On May 31, 2016, we issued $600 million in aggregate principal amount of 5.875% Senior Notes due 2026 (Senior Notes 
2026) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act and to certain 
persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2026 bear interest at a rate of 
5.875% per annum, payable semi-annually in arrears on June 1 and December 1, commencing on December 1, 2016. Senior 
Notes 2026 will mature on June 1, 2026, unless earlier redeemed, in accordance with their terms, or repurchased.

144

 
 
On December 20, 2016, we issued an additional $250 million in aggregate principal amount by reopening our Senior 
Notes 2026 at an issue price of 102.75%. The additional notes have identical terms, are fungible with and are a part of a single 
series with the previously issued $600 million aggregate principal amount of Senior Notes 2026. The outstanding aggregate 
principal amount of Senior Notes 2026, after taking into consideration the additional issuance, is $850 million.

For the year ended June 30, 2020, we recorded interest expense of $49.9 million relating to Senior Notes 2026 (year 

ended June 30, 2019 and 2018— $49.9 million, respectively).

Senior Notes 2023

On January 15, 2015, we issued $800 million in aggregate principal amount of 5.625% Senior Notes due 2023 (Senior 

Notes 2023) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act, and to 
certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2023 bore interest at a 
rate of 5.625% per annum, payable semi-annually in arrears on January 15 and July 15, commencing on July 15, 2015. Senior 
Notes 2023 were to mature on January 15, 2023, unless earlier redeemed, in accordance with their terms, or repurchased.

On March 5, 2020, we redeemed Senior Notes 2023 in full at a price equal to 101.406% of the principal amount plus 
accrued and unpaid interest up to but excluding the redemption date. A portion of the proceeds from the offerings of Senior 
Notes 2028 and Senior Notes 2030 was used to redeem Senior Notes 2023. Upon redemption, Senior Notes 2023 were 
cancelled and any obligation thereunder was extinguished. The resulting loss of $17.9 million has been recorded as a 
component of "Other income (expense), net" in our Consolidated Statements of Income. See note 23 "Other Income (Expense), 
Net".

For the year ended June 30, 2020, we recorded interest expense of $30.6 million relating to Senior Notes 2023 (year 

ended June 30, 2019 and 2018— $45.0 million, respectively).

Notes due 2022

Following our acquisition of Carbonite (see note 19 "Acquisitions"), our consolidated debt reflected $143.8 million of 

principal debt convertible notes (Notes due 2022). Notes due 2022 were originally issued by Carbonite, on April 4, 2017, in an 
unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act. The Notes due 2022 were 
issued under an Indenture (the 2022 Notes Indenture) between Carbonite and U.S. Bank National Association, as trustee (the 
2022 Notes Trustee). The Notes due 2022 accrued interest at 2.5% per year, which was payable semiannually in arrears on 
April 1 and October 1 of each year. The Notes due 2022 were to mature on April 1, 2022, unless earlier repurchased, redeemed 
or converted. Carbonite, now a subsidiary of OpenText, was the sole obligor on the Notes due 2022.

In connection with our acquisition of Carbonite, and as required by the 2022 Notes Indenture, Carbonite and the 2022 

Notes Trustee entered into a first supplemental indenture, dated as of December 24, 2019 (the 2022 Notes Supplemental 
Indenture). The 2022 Notes Supplemental Indenture provided that, at and after the effective time of our acquisition of 
Carbonite, the right to convert each $1,000 principal amount of the Notes due 2022 was changed into the right to convert such 
principal amount of the Notes due 2022 solely into cash in an amount equal to the Conversion Rate (as defined in the 2022 
Notes Indenture) in effect on the Conversion Date (as defined in the 2022 Notes Indenture) multiplied by $23.00, which was 
the price per share we paid in connection with our acquisition of Carbonite.

As a result of our acquisition of Carbonite, the Conversion Rate for the Notes due 2022 was temporarily increased by 

7.7633 per $1,000 principal amount of Notes due 2022 to yield a Conversion Rate of 46.4667 per $1,000 principal amount of 
Notes due 2022.  The increased Conversion Rate was in effect until the close of business on February 27, 2020.  As of February 
27, 2020, all Notes due 2022 had been surrendered and converted at a rate of $1,068.7341 in cash for each $1,000 principal 
amount. As of such date, there are no remaining Notes due 2022 outstanding.

Term Loan B

On May 30, 2018, we refinanced our existing term loan facility, by entering into a new $1 billion term loan facility (Term 

Loan B), whereby we borrowed $1 billion on that day and repaid in full the loans under our prior $800 million term loan 
facility originally entered into on January 16, 2014. Borrowings under Term Loan B are secured by a first charge over 
substantially all of our assets on a pari passu basis with the Revolver (defined below).

Term Loan B has a seven year term, maturing in May 2025, and repayments made under Term Loan B are equal to 0.25% 

of the principal amount in equal quarterly installments for the life of Term Loan B, with the remainder due at maturity. 
Borrowings under Term Loan B currently bear a floating rate of interest equal to 1.75% plus LIBOR. As of June 30, 2020, the 
outstanding balance on the Term Loan B bears an interest rate of 1.92%. For more information regarding the impact of LIBOR, 
see "-Stress in the global financial system may adversely affect our finances and operations in ways that may be hard to predict 
or to defend against" included within Part I, Item 1A of this Annual Report on Form 10-K.

145

 
 
Under Term Loan B, we must maintain a “consolidated net leverage” ratio of no more than 4:1 at the end of each financial 

quarter. Consolidated net leverage ratio is defined for this purpose as the proportion of our total debt reduced by unrestricted 
cash, including guarantees and letters of credit, over our trailing twelve months net income before interest, taxes, depreciation, 
amortization, restructuring, share-based compensation and other miscellaneous charges. As of June 30, 2020, our consolidated 
net leverage ratio was 2.0:1.

For the year ended June 30, 2020, we recorded interest expense of $33.3 million relating to Term Loan B (year ended 

June 30, 2019 and 2018— $41.1 million and $27.9 million, respectively).

Revolver

On October 31, 2019, we amended our committed revolving credit facility (the Revolver) to increase the total 
commitments under the Revolver from $450 million to $750 million as well as to extend the maturity from May 5, 2022 to 
October 31, 2024. Borrowings under the Revolver are secured by a first charge over substantially all of our assets, on a pari 
passu basis with Term Loan B. The Revolver has no fixed repayment date prior to the end of the term. Borrowings under the 
Revolver bear interest per annum at a floating rate of LIBOR plus a fixed margin dependent on our consolidated net leverage 
ratio ranging from 1.25% to 1.75%. As of June 30, 2020, the outstanding balance on the Revolver bears an interest rate of 
1.94%. For more information regarding the impact of LIBOR, see "-Stress in the global financial system may adversely affect 
our finances and operations in ways that may be hard to predict or to defend against" included within Part I, Item 1A of this 
Annual Report on Form 10-K.

Under the Revolver, we must maintain a “consolidated net leverage” ratio of no more than 4:1 at the end of each financial 

quarter. As of June 30, 2020, our consolidated net leverage ratio was 2.0:1.

During the second quarter of Fiscal 2020, we drew down $750 million from the Revolver to partially fund the acquisition 

of Carbonite. In February 2020, we repaid $750 million drawn under the Revolver with a portion of the use of proceeds from 
the Senior Notes 2030 and Senior Notes 2028. In March 2020, we drew down $600 million from the Revolver as a preemptive 
measure in order to increase our cash position and preserve financial flexibility in light of current uncertainty in the global 
markets resulting from the COVID-19 pandemic. The proceeds from the $600 million draw down are presented within "Cash 
and cash equivalents" and within the "Current portion of long-term debt" in our Consolidated Balance Sheet as of June 30, 
2020. 

As of June 30, 2020, we have outstanding borrowings of $600 million under the Revolver (June 30, 2019—nil) and $150 

million remains available to be drawn.

During the year ended June 30, 2020, we recorded interest expense relating to amounts drawn of $7.7 million.

As of June 30, 2019, we had no outstanding balance on the Revolver. There was no activity during the year ended 

June 30, 2019 and we recorded no interest expense.

During the year ended June 30, 2018, we drew down $200 million from the Revolver, partially to finance acquisitions. 

During the year ended June 30, 2018, we repaid $375.0 million and recorded interest expense of $9.0 million relating to 
amounts drawn on the Revolver.

Debt Issuance Costs and Premium on Senior Notes

Debt issuance costs relate primarily to costs incurred for the purpose of obtaining our credit facilities and issuing our 

Senior Notes 2026, Senior Notes 2028 and Senior Notes 2030 (collectively referred to as the Senior Notes) and are being 
amortized over the respective terms of the Senior Notes and Term Loan B and the Revolver using the effective interest method.

The premium on Senior Notes 2026 represents the excess of the proceeds received over the face value of Senior Notes 

2026. This premium is amortized as a reduction to interest expense over the term of Senior Notes 2026 using the effective 
interest method. 

146

 
NOTE 12—PENSION PLANS AND OTHER POST RETIREMENT BENEFITS

The following table provides details of our defined benefit pension plans and long-term employee benefit obligations for 

Open Text Document Technologies GmbH (CDT), GXS GmbH (GXS GER), GXS Philippines, Inc. (GXS PHP) and other 
plans as of June 30, 2020 and June 30, 2019:

CDT defined benefit plan
GXS GER defined benefit plan
GXS PHP defined benefit plan
Other plans
Total

CDT defined benefit plan
GXS GER defined benefit plan
GXS PHP defined benefit plan
Other plans
Total

Total benefit
obligation

As of June 30, 2020

Current portion of
benefit obligation(1)

Non-current portion of
benefit obligation

$

$

$

$

32,851
24,105
10,270
8,590
75,816

Total benefit
obligation

35,836
26,739
6,904
8,052
77,531

$

$

$

$

777
943
115
852
2,687

$

$

32,074
23,162
10,155
7,738
73,129

As of June 30, 2019

Current portion of
benefit obligation(1)

Non-current portion of
benefit obligation

675
1,012
124
481
2,292

$

$

35,161
25,727
6,780
7,571
75,239

(1) The current portion of the benefit obligation has been included within "Accrued salaries and commissions", all within 
"Accounts payable and accrued liabilities" in the Consolidated Balance Sheets (see note 10 "Accounts Payable and Accrued 
Liabilities").

Defined Benefit Plans

CDT Plan

CDT sponsors an unfunded defined benefit pension plan covering substantially all CDT employees (CDT plan) which 
provides for old age, disability and survivors’ benefits. Benefits under the CDT plan are generally based on age at retirement, 
years of service and the employee’s annual earnings. The net periodic cost of this pension plan is determined using the 
projected unit credit method and several actuarial assumptions, the most significant of which are the discount rate and 
estimated service costs. No contributions have been made since the inception of the plan. Actuarial gains or losses in excess of 
10% of the projected benefit obligation are being amortized and recognized as a component of net periodic benefit costs over 
the average remaining service period of the plan's active employees. As of June 30, 2020, there is $0.7 million in accumulated 
other comprehensive income related to the CDT plan that is expected to be recognized as a component of net periodic benefit 
costs over the next fiscal year.

GXS GER Plan

As part of our acquisition of GXS Group, Inc. (GXS) in Fiscal 2014, we assumed an unfunded defined benefit pension 
plan covering certain German employees which provides for old age, disability and survivors' benefits. The GXS GER plan has 
been closed to new participants since 2006. Benefits under the GXS GER plan are generally based on a participant’s 
remuneration, date of hire, years of eligible service and age at retirement. The net periodic cost of this pension plan is 
determined using the projected unit credit method and several actuarial assumptions, the most significant of which are the 
discount rate and estimated service costs. No contributions have been made since the inception of the plan. Actuarial gains or 
losses in excess of 10% of the projected benefit obligation are being amortized and recognized as a component of net periodic 
benefit costs over the average remaining service period of the plan’s active employees. As of June 30, 2020, there is $0.1 
million in accumulated other comprehensive income related to the GXS GER plan that is expected to be recognized as a 
component of net periodic benefit costs over the next fiscal year.

147

 
 
GXS PHP Plan

As part of our acquisition of GXS in Fiscal 2014, we assumed a primarily unfunded defined benefit pension plan covering 

substantially all of the GXS Philippines employees which provides for retirement, disability and survivors' benefits. Benefits 
under the GXS PHP plan are generally based on a participant’s remuneration, years of eligible service and age at retirement. 
The net periodic cost of this pension plan is determined using the projected unit credit method and several actuarial 
assumptions, the most significant of which are the discount rate and estimated service costs. Aside from an initial contribution 
which has a fair value of $0.04 million as of June 30, 2020, no additional contributions have been made since the inception of 
the plan. Actuarial gains or losses in excess of 10% of the projected benefit obligation are being amortized and recognized as a 
component of net periodic benefit costs over the average remaining service period of the plan’s active employees. As of 
June 30, 2020, there is an immaterial amount in accumulated other comprehensive income related to the GXS PHP plan that is 
expected to be recognized as a component of net periodic benefit costs over the next fiscal year.

The following are the details of the change in the benefit obligation for each of the above mentioned pension plans for the 

periods indicated: 

As of June 30, 2020

As of June 30, 2019

CDT

GXS GER GXS PHP

Total

CDT

GXS GER GXS PHP

Total

Benefit obligation—beginning of
fiscal year
Service cost
Interest cost
Benefits paid
Actuarial (gain) loss
Foreign exchange (gain) loss
Benefit obligation—end of period
Less: Current portion

Non-current portion of benefit
obligation

$ 35,836
572
459
(644)
(3,073)
(299)
32,851
(777)

$ 26,739
319
337
(926)
(2,083)
(281)
24,105
(943)

$ 6,904
1,247
368
(792)
2,333
210
10,270
(115)

$ 69,479
2,138
1,164
(2,362)
(2,823)
(370)
67,226
(1,835)

$ 32,651
550
642
(626)
3,365
(746)
35,836
(675)

$ 25,382
566
489
(996)
1,872
(574)
26,739
(1,012)

$ 3,853
771
300
(140)
1,957
163
6,904
(124)

$ 61,886
1,887
1,431
(1,762)
7,194
(1,157)
69,479
(1,811)

$ 32,074

$ 23,162

$ 10,155

$ 65,391

$ 35,161

$ 25,727

$ 6,780

$ 67,668

The following are details of net pension expense relating to the following pension plans:

2020

CDT

GXS
GER

GXS
PHP

Total

CDT

Year Ended June 30,

2019

GXS
GER

GXS
PHP

2018

Total

CDT

GXS
GER

GXS
PHP

Total

$ 572

$ 319

$1,247

$2,138

$ 550

$ 566

$ 771

$1,887

$ 501

$ 472

$ 832

$1,805

459

337

368

1,164

642

489

300

1,431

607

489

241

1,337

939

244

(288)

895

696

130

(562)

264

541

72

(241)

372

$1,970

$ 900

$1,327

$4,197

$1,888

$1,185

$ 509

$3,582

$1,649

$1,033

$ 832

$3,514

Pension
expense:
Service cost
Interest cost

Amortization
of actuarial
(gains) and
losses
Net pension
expense

Service-related net periodic pension costs are recorded within operating expense and all other non-service related net 

periodic pension costs are classified under "Other income (expense), net" on our Consolidated Statements of Income.

148

 
 
 
In determining the fair value of the pension plan benefit obligations as of June 30, 2020 and June 30, 2019, respectively, 

we used the following weighted-average key assumptions:

Assumptions:
Salary increases
Pension increases
Discount rate
Normal retirement age
Employee fluctuation rate:

to age 20
to age 25
to age 30
to age 35
to age 40
to age 45
to age 50
from age 51

As of June 30, 2020

As of June 30, 2019

CDT

GXS GER

GXS PHP

CDT

GXS GER

GXS PHP

1.75%
1.50%
1.46%
65-67

—%
—%
1.00%
0.50%
—%
0.50%
0.50%
1.00%

2.50%
2.00%
1.46%
65-67

—%
—%
—%
—%
—%
—%
—%
—%

6.50%
N/A
3.50%
60

12.19%
16.58%
13.97%
10.77%
7.39%
3.28%
—%
—%

2.50%
2.00%
1.32%
65-67

—%
—%
1.00%
0.50%
—%
0.50%
0.50%
1.00%

2.50%
2.00%
1.32%
65-67

—%
—%
—%
—%
—%
—%
—%
—%

6.50%
N/A
5.00%
60

12.19%
16.58%
13.97%
10.77%
7.39%
3.28%
—%
—%

Anticipated pension payments under the pension plans for the fiscal years indicated below are as follows:

2021
2022
2023
2024
2025
2026 to 2030
Total

Other Plans

Fiscal years ending June 30,

CDT

GXS GER

GXS PHP

$

$

777
839
934
1,037
1,082
6,209
10,878

$

$

943
971
971
978
1,006
4,934
9,803

$

$

115
403
213
282
339
2,907
4,259

Other plans include defined benefit pension plans that are offered by certain of our foreign subsidiaries. Many of these 

plans were assumed through our acquisitions or are required by local regulatory requirements. These other plans are primarily 
unfunded, with the aggregate projected benefit obligation included in our pension liability. The net periodic costs of these plans 
are determined using the projected unit credit method and several actuarial assumptions, the most significant of which are the 
discount rate and estimated service costs.

NOTE 13—SHARE CAPITAL, OPTION PLANS AND SHARE-BASED PAYMENTS

Cash Dividends

For the year ended June 30, 2020, pursuant to the Company’s dividend policy, we declared total non-cumulative 
dividends of $0.6984 per Common Share in the aggregate amount of $188.7 million, which we paid during the same period 
(year ended June 30, 2019 and 2018—$0.6300 and $0.5478 per Common Share, respectively, in the aggregate amount of 
$168.9 million and $145.6 million, respectively). 

Share Capital

Our authorized share capital includes an unlimited number of Common Shares and an unlimited number of Preference 

Shares. No Preference Shares have been issued.

149

 
Treasury Stock

From time to time we may provide funds to an independent agent to facilitate repurchases of our Common Shares in 

connection with the settlement of awards under the Long-Term Incentive Plans (LTIP) or other plans.

During the year ended June 30, 2020, we repurchased 300,000 of our Common Shares in the open market, at a cost of 
$12.4 million for potential reissuance under our LTIP or other plans (year ended June 30, 2019 and 2018—726,059 and nil, 
respectively, at a cost of $26.5 million and nil, respectively), described below.

During the year ended June 30, 2020, we reissued 480,574 Common Shares from treasury stock (year ended June 30, 

2019 and 2018—613,524 and 411,276 Common Shares, respectively), in connection with the settlement of awards and other 
plans.

Option Plans

A summary of stock options outstanding under our 2004 Stock Option Plan is set forth below. All numbers shown in the 

chart below have been adjusted, where applicable, to account for the two-for-one stock splits that occurred on October 22, 
2003, February 18, 2014 and January 24, 2017.

Date of inception

Eligibility

Options granted to date

Options exercised to date

Options cancelled to date
Options outstanding

Termination grace periods
Vesting schedule

Exercise price range

Expiration dates

2004 Stock Option Plan

Oct-04

Eligible employees, as determined by the Board of Directors

35,140,648

(19,192,995)

(8,518,116)
7,429,537

Immediately “for cause”; 90 days for any other reason; 180 days due to death
25% per year, unless otherwise specified

$16.58 - $44.99

8/2/2020 - 5/4/2027

The following table summarizes information regarding stock options outstanding at June 30, 2020:

Range of Exercise
Prices

Number of options
Outstanding as of
June 30, 2020

Options Outstanding 

Options Exercisable  

Weighted
Average
Remaining
Contractual
Life (years) 

Weighted
Average
Exercise
Price 

Number of options
Exercisable as of
June 30, 2020

Weighted
Average
Exercise
Price

$ 16.58 - $
27.47 -
31.51 -
33.18 -
34.61 -
37.55 -
38.31 -
39.03 -
39.99 -
43.07 -
$ 16.58 - $

27.46
31.50
33.17
34.60
37.54
38.30
39.02
39.98
43.06
44.99
44.99

960,483
547,692
615,000
867,036
674,760
439,000
730,110
792,686
700,980
1,101,790
7,429,537

25.84
29.37
32.64
34.10
35.86
37.84
38.76
39.35
40.51
44.99
36.18

960,483 $
405,982
66,667
399,065
231,006
—
—
185,155
—
—

2,248,358 $

25.84
29.20
32.63
34.00
35.32
—
—
39.36
—
—
30.18

1.39 $
2.91
3.92
4.13
5.17
6.84
6.10
5.23
6.01
6.60
4.78 $

150

 
 
 
Share-Based Payments

Total share-based compensation expense for the periods indicated below is detailed as follows: 

Stock options

Performance Share Units (issued under LTIP)

Restricted Share Units (issued under LTIP)
Restricted Share Units (other)

Deferred Share Units (directors)

Employee Share Purchase Plan
Total share-based compensation expense

Summary of Outstanding Stock Options

Year Ended June 30,

2020

2019

2018

9,779

$

10,232

$

5,997
5,943

174
3,345

3,461
5,917

175
3,133

4,294
29,532

$

3,852
26,770

$

9,828

3,553
6,602

936
2,921

3,754
27,594

$

$

As of June 30, 2020, an aggregate of 7,429,537 options to purchase Common Shares were outstanding and an additional 

7,540,748 options to purchase Common Shares were available for issuance under our stock option plans. Our stock options 
generally vest over four years and expire between seven and ten years from the date of the grant. Currently we also have 
options outstanding that vest over five years, as well as options outstanding that vest based on meeting certain market 
conditions. The exercise price of all our options is set at an amount that is not less than the closing price of our Common Shares 
on the NASDAQ on the trading day immediately preceding the applicable grant date. 

A summary of activity under our stock option plans for the year ended June 30, 2020 is as follows:

Outstanding at June 30, 2019
Granted

Exercised

Forfeited or expired

Outstanding at June 30, 2020
Exercisable at June 30, 2020

Outstanding at June 30, 2018
Granted
Exercised

Forfeited or expired
Outstanding at June 30, 2019

Exercisable at June 30, 2019

Weighted-
Average Exercise
Price

Weighted-
Average
Remaining
Contractual Term
(years)

Aggregate Intrinsic 
Value
($’000s)

31.82

41.81

26.98

34.51
36.18

30.18

4.10 $

66,656

4.78 $

2.87 $

49,574

27,651

Options

7,102,753

$

2,742,230
(1,529,947)
(885,499)
7,429,537

2,248,358

$

$

Weighted-
Average Exercise
Price

Weighted-
Average
Remaining
Contractual Term
(years)

Aggregate Intrinsic 
Value
($’000s)

28.41
38.81

24.20
32.33

31.82
27.44

4.43 $

48,405

4.10 $
3.03 $

66,656
29,950

Options

7,078,435
1,870,340
(1,472,031)
(373,991)
7,102,753
2,176,002

$

$
$

We estimate the fair value of stock options using the Black-Scholes option-pricing model or, where appropriate, the 

Monte Carlo Valuation Method, consistent with the provisions of ASC Topic 718, "Compensation—Stock 
Compensation" (Topic 718) and SEC Staff Accounting Bulletin No. 107. The option-pricing models require input of subjective 
assumptions, including the estimated life of the option and the expected volatility of the underlying stock over the estimated 
life of the option. We use historical volatility as a basis for projecting the expected volatility of the underlying stock and 
estimate the expected life of our stock options based upon historical data.

151

 
 
 
We believe that the valuation techniques and the approach utilized to develop the underlying assumptions are appropriate 
in calculating the fair value of our stock option grants. Estimates of fair value are not intended, however, to predict actual future 
events or the value ultimately realized by employees who receive equity awards.

For the periods indicated, the weighted-average fair value of options and weighted-average assumptions were as follows:

Weighted–average fair value of options granted
Weighted-average assumptions used:
Expected volatility
Risk–free interest rate
Expected dividend yield

Expected life (in years)

Forfeiture rate (based on historical rates)

Average exercise share price

Year Ended June 30,

2020

2019

2018

$

6.88

$

8.39

$

7.58

22.63%

1.30%
1.64%

4.12
7%

25.72%

2.57%
1.54%

4.44
6%

26.95%

2.18%
1.50%

4.38
6%

$

41.81

$

38.81

$

34.60

As of June 30, 2020, the total compensation cost related to the unvested stock option awards not yet recognized was 

$29.7 million, which will be recognized over a weighted-average period of 2.9 years.

No cash was used by us to settle equity instruments granted under share-based compensation arrangements in any of the 

periods presented.

We have not capitalized any share-based compensation costs as part of the cost of an asset in any of the periods 

presented.

For the year ended June 30, 2020, cash in the amount of $41.3 million was received as the result of the exercise of 
options granted under share-based payment arrangements (year ended June 30, 2019 and 2018—$35.6 million and $54.4 
million, respectively). The tax benefit realized by us during the year ended June 30, 2020 from the exercise of options eligible 
for a tax deduction was $1.9 million (year ended June 30, 2019 and 2018— $2.9 million and $1.5 million, respectively).

Long-Term Incentive Plans

We incentivize certain eligible employees, in part, with long-term compensation pursuant to our LTIP. The LTIP is a 

rolling three year program that grants eligible employees a certain number of target Performance Share Units (PSUs) and/or 
Restricted Share Units (RSUs). Target PSUs become vested upon the achievement of certain financial and/or operational 
performance criteria (the Performance Conditions) that are determined at the time of the grant. Target RSUs become vested 
when an eligible employee remains employed throughout the vesting period. 

PSUs and RSUs granted under the LTIPs have been measured at fair value as of the effective date, consistent with Topic 

718, and will be charged to share-based compensation expense over the remaining life of the plan. We estimate the fair value of 
PSUs using the Monte Carlo pricing model and RSUs have been valued based upon their grant date fair value. Stock options 
granted under the LTIPs have been measured using the Black-Scholes option-pricing model, consistent with Topic 718. 

As of June 30, 2020, the total expected compensation cost related to the unvested LTIP awards not yet recognized was 

$18.2 million, which is expected to be recognized over a weighted average period of 1.8 years.

LTIP grants that have recently vested, or have yet to vest, are described below. LTIP grants are referred to in this Annual 

Report on Form 10-K based upon the year in which the grants are expected to vest.

Fiscal 2019 LTIP

Grants made in Fiscal 2017 under the LTIP (collectively referred to as Fiscal 2019 LTIP), consisting of PSUs and RSUs, 

took effect in Fiscal 2017 starting on August 14, 2016. We settled the Fiscal 2019 LTIP awards by issuing 255,502 Common 
Shares from treasury stock during the three months ended December 31, 2019, with a cost of $9.1 million.

Fiscal 2020 LTIP

Grants made in Fiscal 2018 under the LTIP (collectively referred to as Fiscal 2020 LTIP), consisting of PSUs and RSUs, 

took effect in Fiscal 2018 starting on August 7, 2017. The Performance Conditions for vesting of the PSUs are based solely 
upon market conditions. The RSUs are employee service-based awards and vest over the life of the Fiscal 2020 LTIP. We 
expect to settle the Fiscal 2020 LTIP awards in stock.

152

 
 
 
Fiscal 2021 LTIP

Grants made in Fiscal 2019 under the LTIP (collectively referred to as Fiscal 2021 LTIP), consisting of PSUs and RSUs, 

took effect in Fiscal 2019 starting on August 6, 2018. The Performance Conditions for vesting of the PSUs are based solely 
upon market conditions. The RSUs are employee service-based awards and vest over the life of the Fiscal 2021 LTIP. We 
expect to settle the Fiscal 2021 LTIP awards in stock.

Fiscal 2022 LTIP

Grants made in Fiscal 2020 under the LTIP (collectively referred to as Fiscal 2022 LTIP), consisting of PSUs and RSUs, 

took effect in Fiscal 2020 starting on August 5, 2019. The Performance Conditions for vesting of the PSUs are based solely 
upon market conditions. The RSUs are employee service-based awards and vest over the life of the Fiscal 2022 LTIP. We 
expect to settle the Fiscal 2022 LTIP awards in stock.

Restricted Share Units (RSUs)

During the year ended June 30, 2020, we granted 15,000 RSUs to employees in accordance with employment and other 

non-LTIP related agreements (year ended June 30, 2019 and 2018—nil and 4,464, respectively). RSUs vest over a specified 
contract date, typically three years from the respective date of grants. We expect to settle RSU awards in stock.

During the year ended June 30, 2020, we issued 3,334 Common Shares from treasury stock, with a cost of $0.1 million in 

connection with the settlement of vested RSUs (year ended June 30, 2019 and 2018— 22,627 and 98,625 Common Shares, 
respectively, with a cost of $0.7 million and $2.1 million, respectively).

Deferred Share Units (DSUs)

During the year ended June 30, 2020, we granted 82,733 DSUs to certain non-employee directors (year ended June 30, 

2019 and 2018 — 100,271 and 87,501 DSUs, respectively). The DSUs were issued under our Deferred Share Unit Plan. DSUs 
granted as compensation for director fees vest immediately, whereas all other DSUs granted vest at our next annual general 
meeting following the granting of the DSUs. No DSUs are payable by us until the director ceases to be a member of the Board.

During the year ended June 30, 2020, we did not issue shares from treasury stock in connection with the settlement of 
vested DSUs (year ended June 30, 2019 and 2018 — 51,794 and nil DSUs, respectively, with a cost of $2.0 million and nil, 
respectively).

Employee Share Purchase Plan (ESPP)

Our ESPP offers employees a purchase price discount of 15%.

During the year ended June 30, 2020, 742,961 Common Shares were eligible for issuance to employees enrolled in the 

ESPP (year ended June 30, 2019 and 2018— 696,091 and 729,521 Common Shares, respectively).

During the year ended June 30, 2020, cash in the amount of $25.3 million was received from employees relating to the 

ESPP (year ended June 30, 2019 and 2018— $22.2 million and $21.5 million, respectively). 

153

 
NOTE 14—GUARANTEES AND CONTINGENCIES 

We have entered into the following contractual obligations with minimum payments for the indicated fiscal periods as 

follows:

Long-term debt obligations (1) $
Purchase obligations for 
contracts not accounted for as 
lease obligations (2)

$

Total
4,668,943

108,572
4,777,515

Payments due between

July 1, 2020 - June
30, 2021

July 1, 2021 - June
30, 2023

July 1, 2023 - June
30, 2025

July 1, 2025
 and beyond

$

$

150,929

$

301,274

$

1,226,553

$

2,990,187

47,489
198,418

$

61,083
362,357

$

—
1,226,553

$

—
2,990,187

(1) Includes interest up to maturity and principal payments. Excludes $600 million currently drawn on the Revolver, which we 
expect to repay within one year. Please see note 11 "Long-Term Debt" for more details.
(2) For contractual obligations relating to leases and purchase obligations accounted for under Topic 842, please see note 6 
"Leases".

Guarantees and Indemnifications

We have entered into customer agreements which may include provisions to indemnify our customers against third party 
claims that our software products or services infringe certain third party intellectual property rights and for liabilities related to 
a breach of our confidentiality obligations. We have not made any material payments in relation to such indemnification 
provisions and have not accrued any liabilities related to these indemnification provisions in our Consolidated Financial 
Statements. 

Occasionally, we enter into financial guarantees with third parties in the ordinary course of our business, including, among 

others, guarantees relating to taxes and letters of credit on behalf of parties with whom we conduct business. Such agreements 
have not had a material effect on our results of operations, financial position or cash flows. 

Litigation 

We are currently involved in various claims and legal proceedings.

Quarterly, we review the status of each significant legal matter and evaluate such matters to determine how they should be 

treated for accounting and disclosure purposes in accordance with the requirements of ASC Topic 450-20 "Loss 
Contingencies" (Topic 450-20). Specifically, this evaluation process includes the centralized tracking and itemization of the 
status of all our disputes and litigation items, discussing the nature of any litigation and claim, including any dispute or claim 
that is reasonably likely to result in litigation, with relevant internal and external counsel, and assessing the progress of each 
matter in light of its merits and our experience with similar proceedings under similar circumstances.

If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably 

estimated, we accrue a liability for the estimated loss in accordance with Topic 450-20. As of the date of this Annual Report on 
Form 10-K, the aggregate of such accrued liabilities was not material to our consolidated financial position or results of 
operations and we do not believe as of the date of this filing that it is reasonably possible that a loss exceeding the amounts 
already recognized will be incurred that would be material to our consolidated financial position or results of operations. As 
described more fully below, we are unable at this time to estimate a possible loss or range of losses in respect of certain 
disclosed matters.

Contingencies

IRS Matter

As we have previously disclosed, the United States Internal Revenue Service (IRS) is examining certain of our tax returns 

for our fiscal year ended June 30, 2010 (Fiscal 2010) through our fiscal year ended June 30, 2012 (Fiscal 2012), and in 
connection with those examinations is reviewing our internal reorganization in Fiscal 2010 to consolidate certain intellectual 
property ownership in Luxembourg and Canada and our integration of certain acquisitions into the resulting structure. We also 
previously disclosed that the examinations may lead to proposed adjustments to our taxes that may be material, individually or 
in the aggregate, and that we have not recorded any material accruals for any such potential adjustments in our Consolidated 
Financial Statements. 

154

 
 
 
We previously disclosed that, as part of these examinations, on July 17, 2015 we received from the IRS an initial Notice 

of Proposed Adjustment (NOPA) in draft form, that, as revised by the IRS on July 11, 2018 proposes a one-time approximately 
$335 million increase to our U.S. federal taxes arising from the reorganization in Fiscal 2010 (the 2010 NOPA), plus penalties 
equal to 20% of the additional proposed taxes for Fiscal 2010, and interest at the applicable statutory rate published by the IRS.

On July 11, 2018, we also received, consistent with previously disclosed expectations, a draft NOPA proposing a one time 

approximately $80 million increase to our U.S. federal taxes for Fiscal 2012 (the 2012 NOPA) arising from the integration of 
Global 360 Holding Corp. into the structure that resulted from the internal reorganization in Fiscal 2010, plus penalties equal to 
40% of the additional proposed taxes for Fiscal 2012, and interest.

On January 7, 2019, we received from the IRS official notification of proposed adjustments to our taxable income for 
Fiscal 2010 and Fiscal 2012, together with the 2010 NOPA and 2012 NOPA in final form. In each case, such documentation 
was as expected and on substantially the same terms as provided for in the previously disclosed respective draft NOPAs, with 
the exception of an additional proposed penalty as part of the 2012 NOPA.

A NOPA is an IRS position and does not impose an obligation to pay tax. We continue to strongly disagree with the IRS’ 
positions within the NOPAs and we are vigorously contesting the proposed adjustments to our taxable income, along with any 
proposed penalties and interest.

As of our receipt of the final 2010 NOPA and 2012 NOPA, our estimated potential aggregate liability, as proposed by the 

IRS, including additional state income taxes plus penalties and interest that may be due, was approximately $770 million, 
comprised of approximately $455 million in U.S. federal and state taxes, approximately $130 million of penalties, and 
approximately $185 million of interest. Interest will continue to accrue at the applicable statutory rates until the matter is 
resolved and may be substantial.

As previously disclosed and noted above, we strongly disagree with the IRS’ positions and we are vigorously contesting 

the proposed adjustments to our taxable income, along with the proposed penalties and interest. We are pursuing various 
alternatives available to taxpayers to contest the proposed adjustments, including currently through IRS Appeals and potentially 
U.S. Federal court. Any such alternatives could involve a lengthy process and result in the incurrence of significant expenses. 
As of the date of this Annual Report on Form 10-K , we have not recorded any material accruals in respect of these 
examinations in our Consolidated Financial Statements. An adverse outcome of these tax examinations could have a material 
adverse effect on our financial position and results of operations.

For additional information regarding the history of this IRS matter, please see note 13 "Guarantees and Contingencies" in 

our Annual Report on Form 10-K for Fiscal 2018. 

CRA Matter

As part of its ongoing audit of our Canadian tax returns, the Canada Revenue Agency (CRA) has disputed our transfer 
pricing methodology used for certain intercompany transactions with our international subsidiaries and has issued notices of 
reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014 and Fiscal 2015. Assuming the utilization of available tax attributes 
(further described below), we estimate our potential aggregate liability, as of June 30, 2020, in connection with the CRA's 
reassessments for Fiscal 2012, Fiscal 2013, Fiscal 2014 and Fiscal 2015 to be limited to penalties and interest that may be due 
of approximately $44 million.

The notices of reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014 and Fiscal 2015 would, as drafted, increase our 

taxable income by approximately $90 million to $100 million for each of those years, as well as impose a 10% penalty on the 
proposed adjustment to income.

We strongly disagree with the CRA's positions and believe the reassessments of Fiscal 2012, Fiscal 2013, Fiscal 2014 and 

Fiscal 2015 (including any penalties) are without merit. We have filed notices of objection for Fiscal 2012, Fiscal 2013 and 
Fiscal 2014, and we will be filing a notice of objection for Fiscal 2015 shortly. We are currently seeking competent authority 
consideration under applicable international treaties in respect of these reassessments.

Even if we are unsuccessful in challenging the CRA's reassessments to increase our taxable income for Fiscal 2012, Fiscal 
2013, Fiscal 2014 and Fiscal 2015, or potential reassessments that may be proposed for subsequent years currently under audit, 
we have elective deductions available for those years (including carry-backs from later years) that would offset such increased 
amounts so that no additional cash tax would be payable, exclusive of any assessed penalties and interest, as described above.

We will continue to vigorously contest the proposed adjustments to our taxable income and any penalty and interest 

assessments. As of the date of this Annual Report on Form 10-K, we have not recorded any accruals in respect of these 
reassessments in our Consolidated Financial Statements. Audits by the CRA of our tax returns for fiscal years prior to Fiscal 
2012 have been completed with no reassessment of our income tax liability in respect of our international transactions, 
including the transfer pricing methodology applied to them. The CRA is currently auditing Fiscal 2016 and Fiscal 2017. We are 
engaged in ongoing discussions with the CRA and continue to vigorously contest the CRA's audit positions.

155

 
GXS India Matter

Our Indian subsidiary, GXS India Technology Centre Private Limited (GXS India), is subject to potential assessments by 

Indian tax authorities in the city of Bangalore. GXS India has received assessment orders from the Indian tax authorities 
alleging that the transfer price applied to intercompany transactions was not appropriate. Based on advice from our tax advisors, 
we believe that the facts that the Indian tax authorities are using to support their assessment are incorrect. We have filed appeals 
and anticipate an eventual settlement with the Indian tax authorities. We have accrued $1.2 million to cover our anticipated 
financial exposure in this matter. 

Carbonite Class Action Complaint

On August 1, 2019, prior to our acquisition of Carbonite, a purported stockholder of Carbonite filed a putative class action 

complaint against Carbonite, its former Chief Executive Officer, Mohamad S. Ali, and its former Chief Financial Officer, 
Anthony Folger, in the United States District Court for the District of Massachusetts captioned Ruben A. Luna, Individually and 
on Behalf of All Others Similarly Situated v. Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19-cv-11662-LTS). 
The complaint alleges violations of the federal securities laws under Sections 10(b) and 20(a) of the Securities Exchange Act of 
1934, as amended, and Rule 10b-5 promulgated thereunder. The complaint generally alleges that the defendants made 
materially false and misleading statements in connection with Carbonite’s Server Backup VM Edition, and seeks, among other 
things, the designation of the action as a class action, an award of unspecified compensatory damages, costs and expenses, 
including counsel fees and expert fees, and other relief as the court deems appropriate. On August 23, 2019, a nearly identical 
complaint was filed in the same court captioned William Feng, Individually and on Behalf of All Others Similarly Situated v. 
Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19- cv-11808-LTS) (together with the Luna Complaint, the 
“Securities Actions”). On November 21, 2019, the court consolidated the Securities Actions, appointed a lead plaintiff, and 
designated a lead counsel. On January 15, 2020, the lead plaintiff filed a consolidated amended complaint generally making the 
same allegations and seeking the same relief as the complaint filed on August 1, 2019. The defendants moved to dismiss the 
Securities Actions on March 10, 2020. The motion was fully briefed in June 2020 and awaits the court's decision. In light of, 
among other things, the early stage of the litigation, we are unable to predict the outcome of this action and are unable to 
reasonably estimate the amount or range of loss, if any, that could result from this proceeding.

Carbonite vs Realtime Data

On February 27, 2017, prior to our acquisition of Carbonite, a non-practicing entity named Realtime Data LLC (Realtime 

Data) filed a lawsuit against Carbonite in the U.S. District Court for the Eastern District of Texas "Realtime Data LLC v. 
Carbonite, Inc. et al (No 6:17-cv-00121-RWS-JDL)", alleging that certain of Carbonite’s cloud storage services infringe upon 
certain patents held by Realtime Data. Realtime Data’s complaint against Carbonite sought damages in an unspecified amount 
and injunctive relief. On December 19, 2017, the U.S. District Court for the Eastern District of Texas transferred the case to the 
U.S District Court for the District of Massachusetts (No. 1:17-cv-12499). Realtime Data has also filed numerous other patent 
suits on the asserted patents against other companies around the country. In one of those suits, filed in the U.S. District Court 
for the District of Delaware, the Delaware Court on July 29, 2019 dismissed the lawsuit after declaring invalid three of the four 
patents asserted by Realtime Data against Carbonite. By way of Order dated August 19, 2019, the U.S. District Court for the 
District of Massachusetts stayed the action against Carbonite pending appeal of the dismissal in the Delaware lawsuit. As to the 
fourth patent, the U.S. Patent & Trademark Office Patent Trial and Appeal Board on September 24, 2019 invalidated certain 
claims of that patent. No trial date has been set in the action against Carbonite. The Company is defending Carbonite 
vigorously. We have not accrued a loss contingency related to this matter because litigation related to a non-practicing entity is 
inherently unpredictable. Although a loss is reasonably possible, an unfavorable outcome is not considered by management to 
be probable at this time and we remain unable to reasonably estimate a possible loss or range of loss associated with this 
litigation.

Please also see Item 1A "Risk Factors" elsewhere in this Annual Report on Form 10-K.

NOTE 15—INCOME TAXES 

Our effective tax rate represents the net effect of the mix of income earned in various tax jurisdictions that are subject to a 

wide range of income tax rates. 

The effective tax rate decreased to a provision of 32.1% for the year ended June 30, 2020, compared to a provision of 
35.2% for the year ended June 30, 2019. The decrease in tax expense of $44.1 million was primarily due to (i) a decrease of 
$23.7 million relating to lower net income including the impact of foreign rates, (ii) a decrease of $51.3 million for changes in 
unrecognized tax benefits, (iii) a decrease of $7.0 million from tax rate differential in tax years applicable to United States loss 
carryforwards that became eligible for carryback under the Coronavirus Aid, Relief, and Economic Security (CARES) Act 
enacted in the third quarter of Fiscal 2020, and (iv) a decrease of $16.0 million related to tax costs of internal reorganizations 

156

 
that did not recur in Fiscal 2020. These were partially offset by (i) an increase of $25.2 million related to the US Base Erosion 
Anti-avoidance Tax (US BEAT), (ii) an increase in accruals for repatriations from foreign subsidiaries of $17.3 million, (iii) an 
increase in the effect of withholding taxes of $5.9 million, and (iv) an increase in the change in the valuation allowance of $4.8 
million. The remainder of the difference was due to normal course movements and non-material items.

A reconciliation of the combined Canadian federal and provincial income tax rate with our effective income tax rate is as 

follows:

Year Ended June 30,

2020

2019

2018

26.5%

26.5%

26.5%

Expected statutory rate
Expected provision for income taxes
Effect of foreign tax rate differences
Change in valuation allowance
Amortization of deferred charges
Effect of permanent differences
Effect of changes in unrecognized tax benefits
Effect of withholding taxes
Difference in tax filings from provision

Effect of U.S. tax reform

Effect of tax credits for research and development

Effect of accrual for undistributed earnings

Effect of US BEAT

Effect of CARES Act
Other Items

$

$

91,479
218
(222)
—
1,215
(19,284)
8,036
933

—
(14,947)
4,233

41,207
(7,009)
4,527

Impact of internal reorganization of subsidiaries

451
110,837

$

$

The following is a geographical breakdown of income before the provision for income taxes:

Domestic income (loss)

Foreign income

Income before income taxes

Year Ended June 30,

2020

2019

241,862

103,343

345,205

$

$

269,331

171,243

440,574

$

$

The provision for (recovery of) income taxes consisted of the following:

116,752
(1,344)
(5,045)
—
(577)
31,992
2,097
(250)
—
(13,550)
(13,112)
16,030

—
5,473

16,471
154,937

$

$

$

$

102,323
2,352
1,779
4,242
4,332
5,543
7,927
1,321

19,037
(3,875)
(1,154)
—

—
(1)
—
143,826

2018

238,405

147,721

386,126

Current income taxes (recoveries):
Domestic
Foreign

Deferred income taxes (recoveries):
Domestic
Foreign

Provision for (recovery of) income taxes

Year Ended June 30,

2020

2019

2018

$

$

12,547
46,902
59,449

68,580
(17,192)
51,388
110,837

$

$

7,862
99,650
107,512

52,889
(5,464)
47,425
154,937

$

$

5,313
48,777
54,090

61,678
28,058
89,736
143,826

As of June 30, 2020, we have $347.0 million of domestic non-capital loss carryforwards. In addition, we have $478.6 
million of foreign non-capital loss carryforwards of which $87.7 million have no expiry date. The remainder of the domestic 

157

 
 
 
 
 
 
 
 
 
 
 
 
 
 
and foreign losses expires between 2021 and 2040. In addition, investment tax credits of $55.0 million will expire between 
2021 and 2040. 

The primary components of the deferred tax assets and liabilities are as follows, for the periods indicated below:

Deferred tax assets

Non-capital loss carryforwards

Capital loss carryforwards

Undeducted scientific research and development expenses

Depreciation and amortization

Restructuring costs and other reserves

Deferred revenue
Other

Total deferred tax asset
Valuation Allowance
Deferred tax liabilities

Scientific research and development tax credits

Other

Deferred tax liabilities

Net deferred tax asset
Comprised of:

Long-term assets

Long-term liabilities

June 30,

2020

2019

$

208,248

$

152

160,354

415,516

21,999

60,026
76,031

161,119

155

137,253

683,777

17,845

53,254
59,584

$
$

$

$

$

$

942,326
$
(81,810) $

1,112,987
(77,328)

(14,361) $

(83,328)

(97,689) $

762,827

$

911,565

(148,738)

762,827

$

(14,482)

(72,599)

(87,081)

948,578

1,004,450

(55,872)

948,578

We believe that sufficient uncertainty exists regarding the realization of certain deferred tax assets that a valuation 
allowance is required. We continue to evaluate our taxable position quarterly and consider factors by taxing jurisdiction, 
including but not limited to factors such as estimated taxable income, any historical experience of losses for tax purposes and 
the future growth of OpenText.

The aggregate changes in the balance of our gross unrecognized tax benefits (including interest and penalties) were as 

follows:

Unrecognized tax benefits as of July 1, 2018
Increases on account of current year positions
Increases on account of prior year positions
Decreases due to settlements with tax authorities
Decreases due to lapses of statutes of limitations
Unrecognized tax benefits as of June 30, 2019
Increases on account of current year positions
Increases on account of prior year positions
Decreases due to settlements with tax authorities
Decreases due to lapses of statutes of limitations
Unrecognized tax benefits as of June 30, 2020

$

$

$

177,812
25,642
15,024
—
(9,236)
209,242
7,296
17,853
(20,457)
(18,853)
195,081

Included in the above tabular reconciliation are unrecognized tax benefits of $15.0 million relating to deferred tax assets, 

of which $6.0 million would not impact the effective tax rate if reversed. The net unrecognized tax benefit excluding these 
deferred tax assets is $180.0 million as of June 30, 2020 (June 30, 2019—$198.1 million).

158

 
 
 
 
 
 
We recognize interest expense and penalties related to income tax matters in income tax expense. For the year ended 
June 30, 2020, 2019 and 2018, we recognized the following amounts as income tax-related interest expense and penalties:

Interest expense (recoveries)

Penalties expense (recoveries)
Total

Year Ended June 30,

2020

2019

2018

$

$

5,764

327
6,091

$

$

10,512

945
11,457

$

$

6,233
(191)
6,042

The following amounts have been accrued on account of income tax-related interest expense and penalties:

Interest expense accrued *

Penalties accrued *

As of June 30, 2020

As of June 30, 2019

$

$

70,364

2,620

$

$

64,530

2,525

* These balances are primarily included within "Long-term income taxes payable" within the Consolidated Balance Sheets.

We believe that it is reasonably possible that the gross unrecognized tax benefits, as of June 30, 2020, could decrease tax 
expense in the next 12 months by $7.3 million, relating primarily to the expiration of competent authority relief and tax years 
becoming statute barred for purposes of future tax examinations by local taxing jurisdictions.

Our four most significant tax jurisdictions are Canada, the United States, Luxembourg and Germany. Our tax filings 
remain subject to audits by applicable tax authorities for a certain length of time following the tax year to which those filings 
relate. The earliest fiscal years open for examination are 2012 for Germany, 2010 for the United States, 2012 for Luxembourg, 
and 2012 for Canada.

We are subject to tax audits in all major taxing jurisdictions in which we operate and currently have tax audits open in 

Canada, the United States, Germany, India, Italy and the Philippines. On a quarterly basis we assess the status of these 
examinations and the potential for adverse outcomes to determine the adequacy of the provision for income and other taxes. 
Statements regarding the United States and Canada audits are included in note 14 "Guarantees and Contingencies".

The timing of the resolution of income tax audits is highly uncertain, and the amounts ultimately paid, if any, upon 

resolution of the issues raised by the taxing authorities may differ from the amounts accrued. It is reasonably possible that 
within the next 12 months we will receive additional assessments by various tax authorities or possibly reach resolution of 
income tax audits in one or more jurisdictions. These assessments or settlements may or may not result in changes to our 
contingencies related to positions on tax filings. The actual amount of any change could vary significantly depending on the 
ultimate timing and nature of any settlements. We cannot currently provide an estimate of the range of possible outcomes. For 
more information relating to certain tax audits, please refer to note 14 "Guarantees and Contingencies".

As at June 30, 2020, we have recognized a provision of $24.8 million (June 30, 2019—$17.4 million) in respect of both 

additional foreign taxes or deferred income tax liabilities for temporary differences related to the undistributed earnings of 
certain non-United States subsidiaries and planned periodic repatriations from certain German subsidiaries, that will be subject 
to withholding taxes upon distribution. We have not provided for additional foreign withholding taxes or deferred income tax 
liabilities related to undistributed earnings of all other non-Canadian subsidiaries, since such earnings are considered 
permanently invested in those subsidiaries or are not subject to withholding taxes. It is not practicable to reasonably estimate 
the amount of additional deferred income tax liabilities or foreign withholding taxes that may be payable should these earnings 
be distributed in the future.

NOTE 16—FAIR VALUE MEASUREMENT

ASC Topic 820 “Fair Value Measurement” (Topic 820) defines fair value, establishes a framework for measuring fair 

value, and addresses disclosure requirements for fair value measurements. Fair value is the price that would be received upon 
sale of an asset or paid upon transfer of a liability in an orderly transaction between market participants at the measurement 
date and in the principal or most advantageous market for that asset or liability. The fair value, in this context, should be 
calculated based on assumptions that market participants would use in pricing the asset or liability, not on assumptions specific 
to the entity. In addition, the fair value of liabilities should include consideration of non-performance risk, including our own 
credit risk.

In addition to defining fair value and addressing disclosure requirements, Topic 820 establishes a fair value hierarchy for 
valuation inputs. The hierarchy prioritizes the inputs into three levels based on the extent to which inputs used in measuring fair 

159

 
value are observable in the market. Each fair value measurement is reported in one of the three levels which are determined by 
the lowest level input that is significant to the fair value measurement in its entirety. These levels are: 

•  Level 1—inputs are based upon unadjusted quoted prices for identical instruments traded in active markets.

•  Level 2—inputs are based upon quoted prices for similar instruments in active markets, quoted prices for identical or 
similar instruments in markets that are not active, and model-based valuation techniques for which all significant 
assumptions are observable in the market or can be corroborated by observable market data for substantially the full 
term of the assets or liabilities.

•  Level 3—inputs are generally unobservable and typically reflect management’s estimates of assumptions that market 
participants would use in pricing the asset or liability. The fair values are therefore determined using model-based 
techniques that include option pricing models, discounted cash flow models, and similar techniques.

Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis: 

Our financial assets and liabilities measured at fair value on a recurring basis consisted of the following types of 

instruments as of June 30, 2020 and June 30, 2019:

June 30, 2020

June 30, 2019

Fair Market Measurements using:

Fair Market Measurements using:

Quoted prices
in active
markets for
identical
assets/
(liabilities)

Significant
other
observable
inputs

Significant
unobservable
inputs

(Level 1)

(Level 2)

(Level 3)

June 30,
2019

Quoted prices
in active
markets for
identical
assets/
(liabilities)

Significant
other
observable
inputs

Significant
unobservable
inputs

(Level 1)

(Level 2)

(Level 3)

June 30,
2020

Financial Assets:
Foreign currency
forward contracts
designated as cash
flow hedges (note 17) $
$

Total

Financial Liabilities:
Foreign currency
forward contracts
designated as cash
flow hedges (note 17) $
$

Total

—
— $

N/A

$
— $

—
— $

N/A

$
— $

736
736

$

N/A

$
— $

736
736

N/A

$

—

(185)
(185) $

N/A

$
— $

(185)
(185) $

N/A

$
— $

—
— $

N/A

$
— $

N/A

—
— $

—

Our valuation techniques used to measure the fair values of the derivative instruments, the counterparty to which has high 

credit ratings, were derived from pricing models including discounted cash flow techniques, with all significant inputs derived 
from or corroborated by observable market data, as no quoted market prices exist for these instruments. Our discounted cash 
flow techniques use observable market inputs, such as, where applicable, foreign currency spot and forward rates.

Our cash and cash equivalents, along with our accounts receivable and accounts payable and accrued liabilities balances, 
are measured and recognized in our Consolidated Financial Statements at an amount that approximates their fair value (a Level 
2 measurement) due to their short maturities. 

If applicable, we will recognize transfers between levels within the fair value hierarchy at the end of the reporting period 

in which the actual event or change in circumstance occurs. During the year ended June 30, 2020 and 2019, we did not have 
any transfers between Level 1, Level 2 or Level 3.

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

We measure certain assets and liabilities at fair value on a nonrecurring basis. These assets and liabilities are recognized 
at fair value when they are deemed to be other-than-temporarily impaired. During the year ended June 30, 2020 and 2019, no 
impairments were identified and therefore no fair value measurements were required. 

160

 
 
 
 
 
NOTE 17—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Foreign Currency Forward Contracts

We are engaged in hedging programs with various banks to limit the potential foreign exchange fluctuations incurred on 

future cash flows relating to a portion of our Canadian dollar payroll expenses. We operate internationally and are therefore 
exposed to foreign currency exchange rate fluctuations in the normal course of our business, in particular to changes in the 
Canadian dollar on account of large costs that are incurred from our centralized Canadian operations, which are denominated in 
Canadian dollars. As part of our risk management strategy, we use foreign currency forward contracts to hedge portions of our 
payroll exposure with typical maturities of between one and twelve months. We do not use foreign currency forward contracts 
for speculative purposes.

We have designated these transactions as cash flow hedges of forecasted transactions under ASC Topic 815 “Derivatives 

and Hedging” (Topic 815). As the critical terms of the hedging instrument and of the entire hedged forecasted transaction are 
the same, in accordance with Topic 815, we have been able to conclude that changes in fair value or cash flows attributable to 
the risk being hedged are expected to completely offset at inception and on an ongoing basis. Accordingly, quarterly unrealized 
gains or losses on the effective portion of these forward contracts have been included within other comprehensive income. The 
fair value of the contracts, as of June 30, 2020, is recorded within "Accounts payable and accrued liabilities" and represents the 
net loss before tax effect that is expected to be reclassified from accumulated other comprehensive income into earnings with 
the next twelve months.

As of June 30, 2020, the notional amount of forward contracts we held to sell U.S. dollars in exchange for Canadian 

dollars was $62.3 million (June 30, 2019—$62.0 million).

Fair Value of Derivative Instruments and Effect of Derivative Instruments on Financial Performance

The effect of these derivative instruments on our Consolidated Financial Statements for the periods indicated below were 

as follows (amounts presented do not include any income tax effects).

Fair Value of Derivative Instruments in the Consolidated Balance Sheets (see note 16 "Fair Value Measurement")

Derivatives

Foreign currency forward contracts
designated as cash flow hedges

Balance Sheet Location
Prepaid expenses and other current
assets (Accounts payable and accrued
liabilities)

As of June 30, 2020

As of June 30, 2019

Fair Value
Asset (Liability)

Fair Value
Asset (Liability)

$

(185) $

736

Effects of Derivative Instruments on Income and Other Comprehensive Income (OCI)

Year Ended June 30, 2020

Derivatives in Cash Flow
Hedging Relationship

Amount of Gain or (Loss) Recognized
in OCI on Derivatives (Effective
Portion)

Location of Gain or (Loss)
Reclassified from Accumulated OCI 
into Income 
(Effective Portion)

Amount of Gain or (Loss)
Reclassified from Accumulated OCI
into Income
(Effective Portion)

Foreign currency
forward contracts

$

(2,261)

Operating expenses

$

(1,340)

Year Ended June 30, 2019

Derivatives in Cash Flow
Hedging Relationship

Amount of Gain or (Loss) Recognized
in OCI on Derivatives (Effective
Portion)

Location of Gain or (Loss)
Reclassified from Accumulated OCI 
into Income 
(Effective Portion)

Amount of Gain or (Loss)
Reclassified from Accumulated OCI
into Income
(Effective Portion)

Foreign currency
forward contracts

$

22

Operating expenses

$

(2,033)

Year Ended June 30, 2018

Derivatives in Cash Flow
Hedging Relationship

Amount of Gain or (Loss) Recognized
in OCI on Derivatives (Effective
Portion)

Location of Gain or (Loss)
Reclassified from Accumulated OCI
into Income
(Effective Portion)

Amount of Gain or (Loss)
Reclassified from Accumulated OCI
into Income
(Effective Portion)

Foreign currency
forward contracts

$

(647)

Operating expenses

$

1,846

161

 
NOTE 18—SPECIAL CHARGES (RECOVERIES)

Special charges (recoveries) include costs and recoveries that relate to certain restructuring initiatives that we have 
undertaken from time to time under our various restructuring plans, as well as acquisition-related costs and other charges. 

COVID-19 Restructuring Plan
Fiscal 2020 Restructuring Plan
Fiscal 2019 Restructuring Plan
Fiscal 2018 Restructuring Plan
Restructuring Plans prior to Fiscal 2018 Restructuring Plan
Acquisition-related costs
Other charges (recoveries)

Total

COVID-19 Restructuring Plan

Year Ended June 30,

2020

2019

2018

$

$

$

53,616
26,680
1,516
87
(232)
13,750

5,011
100,428

$

— $
—
28,318
515
278

5,625

983
35,719

$

—
—
—
10,154
7,486

4,805

6,766
29,211

During the fourth quarter of Fiscal 2020, in response to the COVID-19 pandemic, we made a strategic decision to move 
towards a significant work from home model. We began to implement restructuring activities to streamline our operations and 
significantly reduce our real estate footprint around the world (COVID-19 Restructuring Plan). The COVID-19 Restructuring 
Plan charges relate to workforce reductions and facility costs, including the accelerated amortization associated with the 
abandonment of ROU assets, the write-off of fixed assets and other related variable lease and exit costs. Currently, our 
assumptions with respect to the COVID-19 Restructuring Plan, do not include any potential sublease income from vacated 
facilities. These charges require management to make certain judgments and estimates regarding the amount and timing of 
restructuring charges or recoveries. Our estimated liability could change subsequent to its recognition, requiring adjustments to 
the expense and the liability recorded. On a quarterly basis, we conduct an evaluation of the related liabilities and expenses and 
revise our assumptions and estimates as appropriate.

As of June 30, 2020, we expect total costs to be incurred in connection with the COVID-19 Restructuring Plan to be 

approximately $62 million to $75 million, of which $53.6 million has been recorded within "Special charges (recoveries)" to 
date.

A reconciliation of the beginning and ending restructuring liability, which is included within "Accounts payable and 

accrued liabilities" in our Consolidated Balance Sheets, for the year ended June 30, 2020 is shown below.

COVID-19 Restructuring Plan
Balance payable as at June 30, 2019
Accruals and adjustments
Cash payments
Foreign exchange and other non-cash adjustments
Balance payable as at June 30, 2020

Workforce reduction
$

— $

8,702
(3,609)
79
5,172

$

$

Facility costs

Total

— $

12,319
(321)
278
12,276

$

—
21,021
(3,930)
357
17,448

During the year ended June 30, 2020, we incurred $27.2 million in charges associated with the accelerated amortization 
charges associated with the abandonment of facility related ROU assets and $5.4 million in charges associated with the write 
off of fixed assets as part of the COVID-19 Restructuring Plan.

Fiscal 2020 Restructuring Plan 

During Fiscal 2020, we began to implement restructuring activities to streamline our operations (Fiscal 2020 

Restructuring Plan), including in connection with our acquisitions of Carbonite and XMedius, to take further steps to improve 
our operational efficiency. The Fiscal 2020 Restructuring Plan charges relate to workforce reductions and facility 
consolidations. These charges require management to make certain judgments and estimates regarding the amount and timing 
of restructuring charges or recoveries. Our estimated liability could change subsequent to its recognition, requiring adjustments 
to the expense and the liability recorded. On a quarterly basis, we conduct an evaluation of the related liabilities and expenses 
and revise our assumptions and estimates as appropriate. During the fourth quarter of Fiscal 2020, we revised our assumption 
relating to potential sublease. Our current estimate does not include any potential sublease income from vacated facilities.

162

 
 
As of June 30, 2020, we expect total costs to be incurred in connection with the Fiscal 2020 Restructuring Plan to be 

approximately $36 million to $44 million, of which $26.7 million has been recorded within "Special charges (recoveries)" to 
date.

A reconciliation of the beginning and ending restructuring liability, which is included within "Accounts payable and 

accrued liabilities" in our Consolidated Balance Sheets, for the year ended June 30, 2020 is shown below.

Fiscal 2020 Restructuring Plan
Balance payable as at June 30, 2019
Accruals and adjustments
Cash payments
Foreign exchange and other non-cash adjustments
Balance payable as at June 30, 2020

Workforce reduction
$

— $

5,993
(4,412)
(5)
1,576

$

$

Facility costs

Total

— $

6,734
(261)
(31)
6,442

$

—
12,727
(4,673)
(36)
8,018

During the year ended June 30, 2020, we incurred $9.7 million in charges associated with the accelerated amortization 

associated with the abandonment of ROU assets and $4.3 million in charges associated with write off of fixed assets as part of 
the Fiscal 2020 Restructuring Plan.

Fiscal 2019 Restructuring Plan 

During Fiscal 2019, we began to implement restructuring activities to streamline our operations (Fiscal 2019 

Restructuring Plan), including in connection with our acquisitions of Catalyst Repository Systems Inc. (Catalyst) and Liaison 
Technologies, Inc. (Liaison), to take further steps to improve our operational efficiency. The Fiscal 2019 Restructuring Plan 
charges relate to workforce reductions and facility consolidations. These charges require management to make certain 
judgments and estimates regarding the amount and timing of restructuring charges or recoveries. Our estimated liability could 
change subsequent to its recognition, requiring adjustments to the expense and the liability recorded. On a quarterly basis, we 
conduct an evaluation of the related liabilities and expenses and revise our assumptions and estimates as appropriate.

Since the inception of the plan, $29.8 million has been recorded within "Special charges (recoveries)" to date. We do not 

expect to incur any further significant charges relating to this plan.

A reconciliation of the beginning and ending liability for the year ended June 30, 2020 is shown below.

Fiscal 2019 Restructuring Plan
Balance payable as at June 30, 2019
Adjustment for Topic 842 (note 1 and note 6)
Accruals and adjustments
Cash payments
Foreign exchange and other non-cash adjustments
Balance payable as at June 30, 2020

Workforce reduction
1,819
$
—
523
(1,718)
(223)
401

$

$

$

Facility costs

Total

$

5,288
(5,288)
993
(1,090)
97
— $

7,107
(5,288)
1,516
(2,808)
(126)
401

Fiscal 2018 Restructuring Plan 

During Fiscal 2018 and in the context of our acquisitions of Covisint Corporation, Guidance Software Inc. and Hightail, 

Inc., we implemented restructuring activities to streamline our operations (collectively referred to as the Fiscal 2018 
Restructuring Plan). The Fiscal 2018 Restructuring Plan charges relate to workforce reductions and facility consolidations. 
These charges require management to make certain judgments and estimates regarding the amount and timing of restructuring 
charges or recoveries. Our estimated liability could change subsequent to its recognition, requiring adjustments to the expense 
and the liability recorded. On a quarterly basis, we conduct an evaluation of the related liabilities and expenses and revise our 
assumptions and estimates as appropriate.

Since the inception of the plan, $10.8 million has been recorded within "Special charges (recoveries)" to date. We do not 

expect to incur any further significant charges relating to this plan. 

163

 
A reconciliation of the beginning and ending liability for the year ended June 30, 2020 is shown below.

Fiscal 2018 Restructuring Plan
Balance payable as at June 30, 2019
Adjustment for Topic 842 (note 1 and note 6)
Accruals and adjustments
Cash payments
Foreign exchange and other non-cash adjustments
Balance payable as at June 30, 2020

Workforce reduction
150
$
—
(62)
(39)
(9)
40

$

$

$

Facility costs

Total

$

486
(486)
149
(148)
(1)
— $

636
(486)
87
(187)
(10)
40

Acquisition-related costs

Included within "Special charges (recoveries)" for the year ended June 30, 2020 are costs incurred directly in relation to 
acquisitions in the amount of $13.8 million (year ended June 30, 2019 and 2018—$5.6 million and $4.8 million, respectively).

Other charges (recoveries)

For the year ended June 30, 2020, "Other charges" includes $0.7 million relating to the accelerated amortization 

associated with the abandonment of ROU assets and $4.3 million relating to other miscellaneous charges.

For the year ended June 30, 2019, "Other charges" include (i) $1.1 million relating to one-time system implementation 
costs and (ii) $1.4 million relating to other miscellaneous charges. These charges were partially offset by a recovery of $1.5 
million relating to certain pre-acquisition sales and use tax liabilities becoming statute barred. 

For the year ended June 30, 2018, "Other charges" primarily include (i) $6.4 million relating to the setup of a broad ERP 
system and other system implementation costs and (ii) $4.9 million relating to miscellaneous other charges. These charges were 
partially offset by (i) $2.3 million relating to certain pre-acquisition sales and use tax liabilities that were recovered outside of 
the acquisition's one year measurement period and (ii) $2.2 million relating to certain-pre acquisition sales and use tax 
liabilities becoming statute barred.

NOTE 19—ACQUISITIONS

Fiscal 2020 Acquisitions

Acquisition of XMedius

On March 9, 2020, we acquired all of the equity interest in XMedius for $73.3 million in an all cash transaction. XMedius 

is a provider of secure information exchange and unified communication solutions. In accordance with Topic 805, this 
acquisition was accounted for as a business combination. We believe the acquisition complements our Customer Experience 
Management (CEM) and Business Network (BN) platforms.

The results of operations of this acquisition have been consolidated with those of OpenText beginning March 9, 2020.

Preliminary Purchase Price Allocation

The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their preliminary fair values as 

of March 9, 2020, are set forth below:

Current assets
Non-current tangible assets
Intangible customer assets
Intangible technology assets
Liabilities assumed
Total identifiable net assets
Goodwill
Net assets acquired

$

$

8,542
3,792
35,910
11,143
(35,685)
23,702
49,633
73,335

The goodwill of $49.6 million is primarily attributable to the synergies expected to arise after the acquisition. Of this 

goodwill, $0.1 million is expected to be deductible for tax purposes. 

164

 
Included in total identifiable net assets is acquired deferred revenue with a fair value of $18.5 million, which represents 

our estimate of the fair value of the contractual obligations assumed based on a valuation. In arriving at this fair value, we 
reduced the acquired company’s original carrying value by $2.7 million. 

The fair value of current assets acquired includes accounts receivable with a fair value of $6.4 million. The gross amount 

receivable was $6.7 million, of which $0.3 million is expected to be uncollectible.

Acquisition-related costs for XMedius included in "Special charges (recoveries)" in the Consolidated Financial 

Statements for the year ended June 30, 2020 were $0.8 million.

The finalization of the above purchase price allocation is pending the finalization of the valuation of fair value for the 

assets acquired and liabilities assumed, including intangible assets and taxation-related balances as well as for potential 
unrecorded liabilities. We expect to finalize this determination on or before our quarter ending March 31, 2021.

Since the date of acquisition, the acquisition had no significant impact on revenues and net earnings for the year ended 

June 30, 2020. Pro forma results of operations for this acquisition have not been presented because they are not material to our 
consolidated results of operations.

Acquisition of Carbonite

On December 24, 2019, we acquired all of the equity interest in Carbonite, a leading provider of cloud-based subscription 

backup, disaster recovery and endpoint security to small and medium-sized businesses (SMB), consumers, and a wide variety 
of partners. Total consideration for Carbonite was $1.4 billion paid in cash (inclusive of cash acquired). In accordance with 
Topic 805, this acquisition was accounted for as a business combination. We believe the acquisition increases our position in 
the data protection and endpoint security space, further strengthens our cloud capabilities and opens a new route to connect 
with customers through Carbonite's marquee SMB and consumer channels and products. 

The results of operations of Carbonite have been consolidated with those of OpenText beginning December 24, 2019.

Preliminary Purchase Price Allocation

The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their preliminary fair values as 

of December 24, 2019, are set forth below:

Current assets (inclusive of cash acquired of $62.9 million)
Non-current tangible assets (inclusive of restricted cash acquired of $2.4 million)
Intangible customer assets
Intangible technology assets
Liabilities assumed
Total identifiable net assets
Goodwill
Net assets acquired

$

$

129,779
105,762
549,500
290,000
(557,779)
517,262
853,162
1,370,424

The goodwill of $853.2 million is primarily attributable to the synergies expected to arise after the acquisition. Of this 

goodwill, $6.9 million is expected to be deductible for tax purposes.

Included in total identifiable net assets is acquired deferred revenue with a fair value of $171.0 million, which represents 

our estimate of the fair value of the contractual obligations assumed. In arriving at this fair value, we reduced the acquired 
company’s original carrying value by $74.7 million.

The fair value of current assets acquired includes accounts receivable with a fair value of $45.7 million. The gross amount 

receivable was $47.1 million of which $1.4 million of this receivable was expected to be uncollectible.

Acquisition-related costs for Carbonite included in "Special charges (recoveries)" in the Consolidated Financial 

Statements for the year ended June 30, 2020 were $9.2 million.

The finalization of the above purchase price allocation is pending the finalization of the valuation of fair value for the 

assets acquired and liabilities assumed, including intangible assets and taxation-related balances as well as for potential 
unrecorded liabilities. We expect to finalize this determination on or before our quarter ending December 31, 2020.

The amount of Carbonite's revenues and net loss included in our Consolidated Statements of Income since the date of 

acquisition for the year ended June 30, 2020 is set forth below:

165

 
 
Revenues
Net Loss *

$

235,374
(49,322)

* Net loss for the year ended includes one-time fees of $16.6 million on account of special charges and $99.0 million of 
amortization charges relating to intangible assets, all net of tax.

The unaudited pro forma revenues and net income of the combined entity for the year ended June 30, 2020 and 2019, 

respectively, had the acquisition been consummated on July 1, 2018, are set forth below:

Supplemental Unaudited Pro Forma Information(1)
Total Revenues
Net Income (2) (3)

Year Ended June 30,

2020

2019

$

3,351,338

$

3,226,128

171,297

75,498

(1) Carbonite acquired Webroot Inc. in March 2019. The supplemental pro forma revenues and net income shown above do not 
include the results of operations of Webroot Inc. for periods prior to the Webroot acquisition date.
 (2) Included in pro forma net income for the year ended June 30, 2019 are $127 million of one-time expenses incurred by 
Carbonite on account of the acquisition and the related tax effect of $33 million. These one-time expenses included i) $74 
million related to the accelerated vesting of historical Carbonite equity awards, ii) $29 million of one time fees, primarily 
related to transaction costs triggered by the closing of the acquisition, iii) $21 million related to the extinguishment of certain of 
Carbonite's historical debt and interest rate swaps and iv) $3 million in employee severance costs.
 (3) Included in pro forma net income for the year ended June 30, 2020 and 2019 are estimated amortization charges relating to 
the allocated value of intangible assets.

The unaudited pro forma financial information in the table above is presented for information purposes only and is not 
indicative of the results of operations that would have been achieved if the acquisition had taken place at the beginning of the 
periods presented or the results that may be realized in the future. 

Acquisition of Dynamic Solutions Group Inc. (The Fax Guys)

On December 2, 2019, we acquired certain assets and assumed certain liabilities of The Fax Guys, for $5.1 million, of 
which $1.0 million is currently held back and unpaid in accordance with the terms of the purchase agreement. In accordance 
with Topic 805, this acquisition was accounted for as a business combination. We believe this acquisition complements our 
Information Management portfolio. 

The results of operations of The Fax Guys have been consolidated with those of OpenText beginning December 2, 2019.

Since the date of acquisition, the acquisition had no significant impact on revenues and net earnings for the year ended 

June 30, 2020. Pro forma results of operations for this acquisition have not been presented because they are not material to our 
consolidated results of operations.

Fiscal 2019 Acquisitions

Acquisition of Catalyst Repository Systems Inc.

On January 31, 2019, we acquired all of the equity interest in Catalyst, a leading provider of eDiscovery that designs, 
develops and supports market-leading cloud eDiscovery software. Total consideration for Catalyst was $71.4 million, of which 
$70.8 million was paid in cash and $0.6 million is currently held back and unpaid in accordance with the purchase agreement. 
In accordance with Topic 805, this acquisition was accounted for as a business combination. We believe this acquisition 
complements and extends our Information Management portfolio.

The results of operations of this acquisition have been consolidated with those of OpenText beginning January 31, 2019.

166

 
Purchase Price Allocation

The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their fair values as of 

January 31, 2019, are set forth below:

Current assets
Non-current tangible assets
Intangible customer assets
Intangible technology assets
Liabilities assumed
Total identifiable net assets
Goodwill
Net assets acquired

$

$

9,699
5,754
30,607
11,658
(17,891)
39,827
31,607
71,434

The goodwill of $31.6 million is primarily attributable to the synergies expected to arise after the acquisition. Of this 

goodwill, $3.1 million is expected to be deductible for tax purposes. 

Included in total identifiable net assets is acquired deferred revenue with a fair value of $0.8 million, which represents our 

estimate of the fair value of the contractual obligations assumed based on a valuation. In arriving at this fair value, we reduced 
the acquired company’s original carrying value by an insignificant amount.

The fair value of current assets acquired includes accounts receivable with a fair value of $10.8 million. The gross amount 

receivable was $11.8 million, of which $1.0 million was expected to be uncollectible.

The finalization of the purchase price allocation during the year ended June 30, 2020 resulted in an adjustment to amounts 

previously disclosed of $0.6 million.

Acquisition of Liaison Technologies, Inc.

On December 17, 2018, we acquired all of the equity interest in Liaison, a leading provider of cloud-based business to 
business integration, for $310.6 million in an all cash transaction. In accordance with Topic 805, this acquisition was accounted 
for as a business combination. We believe this acquisition complements and extends our Information Management portfolio.

The results of operations of this acquisition have been consolidated with those of OpenText beginning December 17, 

2018.

Purchase Price Allocation

The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their fair values as of 

December 17, 2018, are set forth below:

Current assets
Non-current tangible assets
Intangible customer assets
Intangible technology assets
Liabilities assumed
Total identifiable net assets
Goodwill
Net assets acquired

$

$

23,006
5,168
68,300
107,000
(57,265)
146,209
164,434
310,643

The goodwill of $164.4 million is primarily attributable to the synergies expected to arise after the acquisition. Of this 

goodwill, $2.2 million is expected to be deductible for tax purposes. 

Included in total identifiable net assets is acquired deferred revenue with a fair value of $7.6 million, which represents our 

estimate of the fair value of the contractual obligations assumed. In arriving at this fair value, we reduced the acquired 
company’s original carrying value by an insignificant amount.

The fair value of current assets acquired includes accounts receivable with a fair value of $20.5 million. The gross amount 

receivable was $22.2 million, of which $1.7 million was expected to be uncollectible.

The finalization of the purchase price allocation during the year ended June 30, 2020 did not result in any significant 

changes to the preliminary amounts previously disclosed.

167

 
Fiscal 2018 Acquisitions

Acquisition of Hightail, Inc. (Hightail)

On February 14, 2018, we acquired all of the equity interest in Hightail, a leading cloud service provider for file sharing 

and creative collaboration, for $20.5 million in an all cash transaction. In accordance with Topic 805, this acquisition was 
accounted for as a business combination. We believe this acquisition complements and extends our Information Management 
portfolio.

The results of operations of this acquisition have been consolidated with those of OpenText beginning February 14, 2018.

Purchase Price Allocation

The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their fair values as of February 

14, 2018, are set forth below:

Current assets
Non-current tangible assets
Intangible customer assets
Intangible technology assets
Liabilities assumed
Total identifiable net assets
Goodwill
Net assets acquired

$

$

1,290
1,270
12,900
4,200
(6,418)
13,242
7,293
20,535

The goodwill of $7.3 million is primarily attributable to the synergies expected to arise after the acquisition. No portion of 

this goodwill is expected to be deductible for tax purposes. 

Included in total identifiable net assets is acquired deferred revenue with a fair value of $5.2 million, which represents our 

estimate of the fair value of the contractual obligations assumed. In arriving at this fair value, we reduced the acquired 
company’s original carrying value by $2.0 million.

The fair value of current assets acquired includes accounts receivable with a fair value of $0.7 million. The gross amount 

receivable was $0.8 million of which $0.1 million of this receivable was expected to be uncollectible.

The finalization of the purchase price allocation was completed during Fiscal 2019 and did not result in any significant 

changes to the preliminary amounts previously disclosed.

Acquisition of Guidance Software, Inc. (Guidance)

On September 14, 2017, we acquired all of the equity interest in Guidance, a leading provider of forensic security 
solutions, for $240.5 million. In accordance with Topic 805, this acquisition was accounted for as a business combination. We 
believe this acquisition complements and extends our Information Management portfolio.

The results of operations of this acquisition have been consolidated with those of OpenText beginning September 14, 

2017.

The following tables summarize the consideration paid for Guidance and the amount of the assets acquired and liabilities 

assumed, as well as the goodwill recorded as of the acquisition date:

Cash consideration*
Guidance shares already owned by OpenText through open market purchases (at fair value)
Purchase consideration

$

$

237,291
3,247
240,538

* Inclusive of $2.3 million previously accrued, but since paid as of September 30, 2018. See "Appraisal Proceedings" below for 
more information.

Purchase Price Allocation

The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their fair values as of 

September 14, 2017, are set forth below:

168

 
Current assets (inclusive of cash acquired of $5.7 million)
Non-current tangible assets
Intangible customer assets
Intangible technology assets
Liabilities assumed
Total identifiable net assets
Goodwill
Net assets acquired

$

$

24,744
11,583
71,230
51,851
(48,670)
110,738
129,800
240,538

The goodwill of $129.8 million is primarily attributable to the synergies expected to arise after the acquisition. Of this 

goodwill, $1.9 million is expected to be deductible for tax purposes. 

Included in total identifiable net assets is acquired deferred revenue with a fair value of $26.6 million, which represents 

our estimate of the fair value of the contractual obligations assumed. In arriving at this fair value, we reduced the acquired 
company’s original carrying value by $7.6 million.

The fair value of current assets acquired includes accounts receivable with a fair value of $10.3 million. The gross amount 

receivable was $11.8 million of which $1.5 million of this receivable was expected to be uncollectible.

An amount of $0.8 million, representing the mark to market gain on the shares we held in Guidance prior to the 

acquisition, was recorded to "Other income (expense), net " in our Consolidated Statements of Income for the year ended June 
30, 2018. Refer to note 23 - "Other Income (Expense), Net" for additional details.

The finalization of the purchase price allocation was completed during Fiscal 2019 and did not result in any significant 

changes to the preliminary amounts previously disclosed.

Appraisal Proceedings

Under Section 262 of the Delaware General Corporation Law, shareholders who did not tender their shares in connection 

with our tender offer were entitled to have their shares appraised by the Delaware Court of Chancery and receive payment of 
the “fair value” of such shares. On August 31, 2017 we received notice from the record holder of approximately 1,519,569 
shares or 5% of the issued and outstanding Guidance shares as of the date of acquisition, demanding an appraisal of the fair 
value of Guidance shares as they believed the price we paid for Guidance shares was less than its fair value. We accrued $10.8 
million in connection with these claims, which is equivalent to paying $7.10 per Guidance share, the amount these Guidance 
shareholders otherwise would have received had they tendered their shares in our offer. During the second quarter of Fiscal 
2018, we paid $8.5 million to the trust account of dissenting shareholders’ attorney, leaving $2.3 million previously accrued. 
During the three months ended September 30, 2018, these amounts were settled and released. On August 27, 2018, the 
appraisal petition was dismissed with prejudice.

Acquisition of Covisint Corporation (Covisint)

On July 26, 2017, we acquired all of the equity interest in Covisint, a leading cloud platform for building Identity, 
Automotive, and Internet of Things applications, for $102.8 million in an all cash transaction. In accordance with Topic 805, 
this acquisition was accounted for as a business combination. We believe this acquisition complements and extends our 
Information Management portfolio.

The results of operations of this acquisition have been consolidated with those of OpenText beginning July 26, 2017.

169

 
Purchase Price Allocation 

The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their fair values as of July 26, 

2017, are set forth below:

Current assets (inclusive of cash acquired of $31.5 million)
Non-current tangible assets
Intangible customer assets
Intangible technology assets
Liabilities assumed
Total identifiable net assets
Goodwill
Net assets acquired

$

$

41,586
3,426
36,600
17,300
(23,033)
75,879
26,905
102,784

The goodwill of $26.9 million is primarily attributable to the synergies expected to arise after the acquisition. Of this 

goodwill, $26.8 million is expected to be deductible for tax purposes. 

Included in total identifiable net assets is acquired deferred revenue with a fair value of $12.2 million, which represents 

our estimate of the fair value of the contractual obligations assumed. In arriving at this fair value, we reduced the acquired 
company’s original carrying value by $4.6 million.

The fair value of current assets acquired includes accounts receivable with a fair value of $7.8 million. The gross amount 

receivable was $7.9 million of which $0.1 million of this receivable was expected to be uncollectible.

The finalization of the purchase price allocation was completed during Fiscal 2018 and did not result in any significant 

changes to the preliminary amounts previously disclosed.

NOTE 20—SEGMENT INFORMATION

ASC Topic 280, “Segment Reporting” (Topic 280), establishes standards for reporting, by public business enterprises, 

information about operating segments, products and services, geographic areas, and major customers. The method of 
determining what information, under Topic 280, to report is based on the way that an entity organizes operating segments for 
making operational decisions and how the entity’s management and CODM assess an entity’s financial performance. Our 
operations are analyzed by management and our CODM as being part of a single industry segment: the design, development, 
marketing and sale of Information Management software and solutions.

The following table sets forth the distribution of revenues, by significant geographic area, for the periods indicated:

Revenues(1):

Canada
United States
United Kingdom
Germany
Rest of EMEA(2)
All other countries

Total revenues

2020

2019

2018

Year Ended June 30,

$

$

149,457
1,719,877
186,756
195,286
560,239
298,121
3,109,736

$

$

153,890
1,490,863
182,815
203,403
534,204
303,580
2,868,755

$

$

149,812
1,425,244
201,821
198,253
517,693
322,418
2,815,241

(1) Total revenues by geographic area are determined based on the location of our end customer.
(2) EMEA primarily consists of countries in Europe, the Middle East and Africa. 

170

 
 
 
 
The following table sets forth the distribution of long-lived assets, representing property and equipment, ROU assets and 

intangible assets, by significant geographic area, as of the periods indicated below. 

Long-lived assets (1):

Canada
United States
United Kingdom
Germany
Rest of EMEA(2)
All other countries

Total

As of June 30, 2020

As of June 30, 2019

$

$

651,214
1,150,638
13,388
117,891
75,183
56,674
2,064,988

$

$

799,928
502,844
10,068
6,310
31,455
45,352
1,395,957

(1) Previously, in Fiscal 2019, our long-lived assets included only property and equipment and intangibles assets. With the 
adoption of Topic 842, effective July 1, 2019, our long-lived assets as of June 30, 2020 also includes ROU assets. See note 1 
"Basis of Presentation" and note 6 "Leases" for more information.
(2) EMEA primarily consists of countries in Europe, the Middle East and Africa.

NOTE 21—ACCUMULATED OTHER COMPREHENSIVE INCOME

Balance as of June 30, 2017

$

54,216

$

864

$

(6,897) $

617

$

48,800

Foreign
Currency
Translation
Adjustments

Cash Flow
Hedges

Defined Benefit
Pension Plans

Marketable
Securities

Accumulated
Other
Comprehensive
Income

Other comprehensive income (loss)
before reclassifications, net of tax

Amounts reclassified into net
income, net of tax

Total other comprehensive income
(loss) net, for the period
Balance as of June 30, 2018

Other comprehensive income (loss)
before reclassifications, net of tax
Amounts reclassified into net
income, net of tax

Total other comprehensive income
(loss) net, for the period

Balance as of June 30, 2019

Other comprehensive income (loss)
before reclassifications, net of tax
Amounts reclassified into net
income, net of tax

Total other comprehensive income
(loss) net, for the period
Balance as of June 30, 2020

(9,582)

(476)

(3,383)

—

(13,441)

—

(1,357)

260

(9,582)

44,634

(3,882)

—

(3,882)

40,752

(7,784)

—

(7,784)

(1,833)

(969)

16

1,494

1,510

541

(1,662)

985

(677)

(3,123)

(10,020)

(7,421)

272

(7,149)

(17,169)

1,245

917

2,162

(617)

(617)

—

—

—

—

—

—

—

—

(1,714)

(15,155)

33,645

(11,287)

1,766

(9,521)

24,124

(8,201)

1,902

(6,299)

$

32,968

$

(136) $

(15,007) $

— $

17,825

171

 
NOTE 22—SUPPLEMENTAL CASH FLOW DISCLOSURES

Cash paid during the period for interest
Cash received during the period for interest

Cash paid during the period for income taxes

NOTE 23—OTHER INCOME (EXPENSE), NET

Foreign exchange gains (losses)
OpenText share in net income of equity investees (note 9)

Income from long-term other receivable
Gain on shares held in Guidance (1)
Gain from contractual settlement (2)
Loss on debt extinguishment (3)
Other miscellaneous income (expense)
Total other income (expense), net

Year Ended June 30,

2020

2019

2018

146,698

11,768
94,733

$

$
$

138,631

8,014
80,583

$

$
$

132,799

1,672
73,437

Year Ended June 30,

2020

2019

2018

(4,184) $
8,700

(4,330) $
13,668

—

—

—
(17,854)
1,392
(11,946) $

—

—

—

—
818
10,156

$

4,845
5,965

1,327

841

5,000

—
(5)
17,973

$

$
$

$

$

(1) Represents the release to income from other comprehensive income relating to the mark to market on shares we held in 
Guidance prior to our acquisition in the first fiscal quarter of Fiscal 2018.
(2) Represents a gain recognized in connection with the settlement of a certain breach of contractual arrangement in the second 
quarter of Fiscal 2018.
(3) On March 5, 2020 we redeemed Senior Notes 2023 in full, which resulted in a loss on extinguishment of debt of $17.9 
million. Of this, $6.7 million is related to unamortized debt issuance costs and the remaining $11.2 million is related to the 
early termination call premium. See note 11 "Long-Term Debt". 

NOTE 24—EARNINGS PER SHARE

Basic earnings per share are computed by dividing net income, attributable to OpenText, by the weighted average number 
of Common Shares outstanding during the period. Diluted earnings per share are computed by dividing net income, attributable 
to OpenText, by the shares used in the calculation of basic earnings per share plus the dilutive effect of Common Share 
equivalents, such as stock options, using the treasury stock method. Common Share equivalents are excluded from the 
computation of diluted earnings per share if their effect is anti-dilutive.

Basic earnings per share
Net income attributable to OpenText
Basic earnings per share attributable to OpenText
Diluted earnings per share
Net income attributable to OpenText
Diluted earnings per share attributable to OpenText
Weighted-average number of shares outstanding (in 000's)
Basic
Effect of dilutive securities
Diluted
Excluded as anti-dilutive(1)

Year Ended June 30,

2020

2019

2018

$
$

$
$

$
$

$
$

234,225
0.86

234,225
0.86

270,847
970
271,817
3,001

$
$

$
$

285,501
1.06

285,501
1.06

268,784
1,124
269,908
2,759

242,224
0.91

242,224
0.91

266,085
1,407
267,492
2,770

(1) Represents options to purchase Common Shares excluded from the calculation of diluted earnings per share because the 
exercise price of the stock options was greater than or equal to the average price of the Common Shares during the period.

172

 
 
 
 
 
NOTE 25—RELATED PARTY TRANSACTIONS

Our procedure regarding the approval of any related party transaction requires that the material facts of such transaction 

be reviewed by the independent members of the Audit Committee and the transaction be approved by a majority of the 
independent members of the Audit Committee. The Audit Committee reviews all transactions in which we are, or will be, a 
participant and any related party has or will have a direct or indirect interest in the transaction. In determining whether to 
approve a related party transaction, the Audit Committee generally takes into account, among other facts it deems appropriate, 
whether the transaction is on terms no less favorable than terms generally available to an unaffiliated third party under the same 
or similar circumstances; the extent and nature of the related person’s interest in the transaction; the benefits to the Company of 
the proposed transaction; if applicable, the effects on a director’s independence; and if applicable, the availability of other 
sources of comparable services or products.

During the year ended June 30, 2020, Mr. Stephen Sadler, a member of the Board of Directors, earned $0.7 million (year 
ended June 30, 2019 and 2018 — $0.6 million and $0.8 million, respectively) in consulting fees from OpenText for assistance 
with acquisition-related business activities. Mr. Sadler abstained from voting on all transactions from which he would 
potentially derive consulting fees.

NOTE 26—SUBSEQUENT EVENTS

Cash Dividends

As part of our quarterly, non-cumulative cash dividend program, we declared, on August 5, 2020, a dividend of $0.1746 

per Common Share. The record date for this dividend is September 4, 2020 and the payment date is September 25, 2020. Future 
declarations of dividends and the establishment of future record and payment dates are subject to the final determination and 
discretion of our Board.

Item 16. 

Form 10-K Summary

None.

173

 
SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to 
be signed on its behalf by the undersigned thereunto duly authorized. 

OPEN TEXT CORPORATION

Date: August 6, 2020 

By:

/s/ MARK J. BARRENECHEA

Mark J. Barrenechea
Vice Chair, Chief Executive Officer and Chief Technology Officer
(Principal Executive Officer)

/s/ MADHU RANGANATHAN

Madhu Ranganathan
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)

/s/ HOWARD ROSEN

Howard Rosen
Senior Vice President and Chief Accounting Officer
(Principal Accounting Officer)

174

 
DIRECTORS

Signature

Title

Date

/s/  MARK J. BARRENECHEA

 Mark J. Barrenechea

/S/  P. THOMAS JENKINS

P. Thomas Jenkins

/S/  RANDY FOWLIE

Randy Fowlie

/S/  DAVID FRASER

David Fraser

/S/  GAIL E. HAMILTON

Gail E. Hamilton

/S/  STEPHEN J. SADLER

Stephen J. Sadler

/S/  HARMIT SINGH

Harmit Singh

/S/  MICHAEL SLAUNWHITE

Michael Slaunwhite

/S/  KATHARINE B. STEVENSON

Katharine B. Stevenson

/S/  CARL JÜRGEN TINGGREN

Carl Jürgen Tinggren

/S/  DEBORAH WEINSTEIN

Deborah Weinstein

Vice Chair, Chief Executive Officer and 
Chief Technology Officer
 (Principal Executive Officer)

August 6, 2020

Chairman of the Board

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

Director

August 6, 2020

175

 
Exhibit 10.30

EMPLOYMENT AGREEMENT

AGREEMENT, dated as of December 24, 2019, (including any schedules hereto the 

“Agreement”), among Open Text Corporation, a corporation incorporated under the laws of Canada (the 
“Parent Corporation”), Open Text Inc., a wholly-owned subsidiary of the Parent Corporation incorporated 
under the laws of the State of Delaware (the “Corporation”), and Craig Stilwell (the “Executive”).

WHEREAS, the Corporation and the Executive mutually desire that the Executive serves the 

Corporation as Executive Vice-President and General Manager, SMB Consumer Business of the Parent 
Corporation on the terms and conditions set forth herein and the parties hereto shall contemporaneously 
execute the Restrictive Covenants Agreement (as defined below) set forth in Schedule “C”.

NOW, THEREFORE, in consideration of the premises and mutual covenants herein and for other 

good and valuable consideration, the parties agree as follows:

1. Position and Duties

(a) The Corporation hereby agrees to employ the Executive to act as Executive Vice-President and 
General Manager, SMB Consumer Business and the Executive hereby accepts such position and agrees to 
serve the Parent Corporation in such capacity during the Term, as defined in Section 3 hereof. The 
Executive shall have such duties and responsibilities as are consistent with the Executive’s position as set 
forth herein and as may be assigned by the Corporation or Parent Corporation from time to time in 
accordance with the terms hereof. The Executive shall be subject to, and shall act in accordance with, all 
reasonable instructions and directions of the Chief Executive Officer of the Parent Corporation (the 
“Reporting Manager”) and all policies and rules of the Corporation and the Parent Corporation applicable 
to executive officers.

(b) During the Term, excluding any periods of vacation and sick leave to which the Executive is 
entitled, the Executive shall devote his full working time, energy and attention to the performance of his 
duties and responsibilities hereunder and shall diligently endeavor to promote the business and best 
interests of the Corporation and Parent Corporation. Notwithstanding the foregoing, to the extent that it 
does not interfere with the performance of Executive’s duties hereunder, Executive may (i) with the prior 
consent of the Reporting Manager of the Parent Corporation, serve on the board of directors or equivalent 
body of up to one other company that is not a competitor of the Corporation or the Parent Corporation; (ii) 
serve on the boards of directors or equivalent bodies of trade associations and/or charitable organizations; 
(iii) engage in charitable activities and community affairs; and (iv) manage his personal, financial and 
legal affairs.

(c)  As Executive Vice-President and General Manager, SMB Consumer Business the Executive 
will be responsible for all customer facing activity, as may be assigned to him from time to time by the 
Reporting Manager, including sales, marketing, professional services and cloud services of the SMB 
Consumer business. Your primary office location is Boston, Massachusetts and you may be required to 
attend this location, as required, and in any event at least every other week in each month.

1

2. Compensation

(a) Base Salary

As compensation for the agreements made by the Executive herein and the performance by the 
Executive of his obligations hereunder, during the Term, the Corporation shall pay the Executive a base 
salary at the rate of US$400,000 per annum (the “Base Salary”), payable in accordance with the 
Corporation's payroll practice as in effect from time to time, except to the extent that the Executive has 
previously elected to defer the receipt of such Base Salary pursuant to an arrangement that meets the 
requirements of Section 409A of the Internal Revenue Code of 1986, as amended (the "Code").

(b) Variable Compensation

In addition to the Base Salary, with respect to each fiscal year of the Parent Corporation during the 
Term, the Executive shall be eligible to earn a bonus (the “Variable Compensation”), with an annual target 
amount of US$400,000 (the “Target Bonus”) based on the achievement of annual individual and Parent 
Corporation performance objectives established by the Board, subject to the Executive's employment with 
the Corporation through the applicable payment date for any such Variable Compensation. 
Notwithstanding anything to the contrary herein, the Variable Compensation shall be paid no later than the 
15th day of the third month following the close of the fiscal year to which the Variable Compensation 
relates, except to the extent that the Executive has previously elected to defer the receipt of such Variable 
Compensation pursuant to an arrangement that meets the requirements of Section 409A of the Code.

For the period commencing December 24, 2019 and ending June 30, 2020, you shall be entitled for 

a pro rata bonus in respect of fiscal 2020.

(c) Long Term Compensation

During the Term, the Executive will be eligible to participate in all Long Term Incentive 

Programs (“LTIP”) as and when approved by the Compensation Committee of the Board (the 
“Compensation Committee”).  The value of LTIP is generally determined at the beginning of the LTIP 
term, and consists of 50 percent performance stock units (“PSUs”), 25 percent restricted stock units 
(“RSUs”) and 25 percent stock options.  

The value target to be used for the three (3) year term of each LTIP and the mix of PSUs, 
RSUs and stock options of each LTIP shall be determined by the Committee and approved by the Board. 
The target value for the Executive in respect of the LTIP 2020 Plan (for the performance period 
commencing July 1, 2020 and ending September 15, 2023) shall be US$1,000,000.

For the LTIP 2018 Plan (for the performance period commencing July 1, 2018 and ending 

September 15, 2021) you shall be entitled to a pro rate target payment of 50%.

For the LTIP 2019 Plan (for the performance period commencing July 1, 2019 and ending 

September 15, 2022) you shall be entitled to a pro rate target payment of 83%.

The Executive shall be further granted 10,000 RSUs (the "Supplemental RSUs"). The 

Supplemental RSUs shall vest as follows: 10,000 Supplemental RSUs shall vest on the second anniversary 
of the grant date. If the Executive is terminated during the vesting period in accordance with the terms of 
this Agreement, other than for Cause, the Supplemental RSUs shall automatically vest. The Supplemental 

2

RSU grants are subject to approval of the Board.

All LTIP grants are subject to the approval of the Board.

(d) Equity Plans

The Corporation shall permit the Executive to participate in any share option plan, share purchase 
plan or similar plan offered by the Parent Corporation from time to time to its similarly situated executive 
officers in the manner and to the extent authorized by the Compensation Committee.

Executive shall be granted options to acquire 100,000 common shares of the Parent Corporation 

issuable under and subject to the terms of the Parent Corporation’s 2004 Stock Option Plan as Amended.  
All stock option grants are subject to approval by the Board.

(e) Stock Ownership

The Executive agrees to comply with the Equity Ownership Guidelines as set out in accordance 

with Schedule “A.”

(f) Reimbursement of Expenses

During the Term, the Corporation shall reimburse the Executive for all business expenses incurred 

by the Executive in performing his duties and responsibilities under this Agreement (“Business 
Expenses”), in accordance and to the extent consistent with the Corporation’s policies or practices for 
reimbursement of business expenses incurred by other Corporation executive officers.

(g) Other Benefits

During the Term, for so long as the Executive meets the eligibility requirements of the applicable 

plan, practice, policy or program, and except as specifically provided herein: (i) the Executive shall be 
entitled to participate in all savings and retirement plans, practices, policies and programs of the Parent 
Corporation which are made available generally to similar situated executive officers of the Corporation; 
(ii) the Executive and/or the Executive’s family, as the case may be, shall be entitled to participate in, and 
shall receive all benefits under, all perquisite and welfare benefit plans, practices, policies and programs 
(including the Parent Corporation’s health insurance and disability plans) provided by the Parent 
Corporation which are made available to similarly situated executive officers of the Parent Corporation 
(for the avoidance of doubt, such plans, practices, policies or programs shall not include any plan, 
practice, policy or program which provides benefits in the nature of severance or continuation pay), 
including those benefits set forth in Schedule “B”, as amended from time to time; and (iii) the Executive 
shall be entitled to 20 days paid vacation per fiscal year of the Parent Corporation at a time approved in 
advance by the Reporting Manager, which approval shall not be unreasonably withheld but shall take into 
account the staffing requirements of the Corporation and Parent Corporation and the need for the timely 
performance of the Executive’s responsibilities, subject to the Corporation’s policy respecting same in 
effect from time to time.

(h) Annual Compensation Review

Other than as herein provided, there shall be no cost-of-living increase or merit increase in the 
Base Salary or increases in any bonuses payable to the Executive unless approved by the Board or the 

3

  
  
 
Compensation Committee. The Board and Compensation Committee shall review annually the Base 
Salary and all other compensation to be received by the Executive under this Agreement.

3. Term

The Executive shall serve, pursuant to this Agreement, as Executive Vice-President and General 

Manager, SMB Consumer Business commencing on December 24, 2019 (the “Effective Date”) and 
expiring on the first anniversary of the Effective Date (such period, the “Term”); provided that, on the first 
anniversary of the Effective Date and on each anniversary thereafter, the Term shall be extended 
automatically for an additional one-year period unless either party provides the other party with notice of 
non-renewal at least three (3) months before any such anniversary. Notwithstanding the foregoing, the 
Executive’s employment hereunder may be terminated prior to the end of the Term upon his “Separation 
from Service” with the Corporation (as hereinafter defined) in connection with the earliest to occur of any 
of the events described in Section 4 hereof, in which case the Term shall be terminated as of the date of the 
Executive’s Separation from Service. For purposes of this Agreement, the Executive’s Separation from 
Service shall be deemed to occur when the level of services performed by the Executive for the 
Corporation decreases to a level equal to 20% or less of the average level of services performed by the 
Executive for the Corporation during the immediately preceding 36-month period (or, if shorter, during the 
period from the Effective Date to the date of the relevant determination) and Executive’s employment with 
the Corporation terminates (within the meaning of Treas. Regs. Section 1.409A-1(h)(ii)), and the date of 
the Executive’s Separation from Service (the “Date of Separation from Service”) shall be the date 
determined in accordance with Sections 5(b) and (as applicable) 5(c) hereof.

4. Separation from Service

(a) Death

The Executive shall separate from service with the Corporation, and the Term shall terminate, upon 

the Executive’s death.

(b) Disability

The Corporation shall be entitled to terminate the Executive’s employment for “Disability,” and 

the Executive shall separate from service with the Corporation, if, as a result of the Executive’s incapacity 
due to physical or mental illness or injury, the Executive (i) shall become eligible to receive a benefit 
under the Corporation’s long-term disability plan applicable to the Executive, or (ii) has been unable, due 
to physical or mental illness or incapacity, to perform the essential duties of his employment with 
reasonable accommodation for a continuous period of one hundred twenty (120) days or, during any 
period of twelve (12) consecutive months during the Term, an aggregate of one hundred-eighty (180) 
days, whether consecutive or not.

(c) Cause

The Corporation may terminate the Executive’s employment for Cause, and upon such termination 

the Executive shall separate from service with the Corporation. For purposes of this Agreement, the term 
“Cause” shall mean, when used in connection with the Executive’s Separation from Service with the 
Corporation: (i) the Executive’s failure to attempt in good faith to perform his duties (other than as a result 

4

of physical or mental illness or injury); (ii) the Executive’s willful misconduct or gross negligence of a 
material nature in connection with the performance of his duties as an employee, which is or could 
reasonably be expected to be injurious to the Corporation, or any of its Affiliates (as defined below) 
(whether financially, reputationally or otherwise); (iii) a breach by the Executive of the Executive’s 
fiduciary duty or duty of loyalty to the Corporation or its Affiliates; (iv) except in connection with the 
Executive’s good faith performance of duties, the Executive’s intentional and unauthorized removal, use 
or disclosure of the Corporation’s or any Affiliate’s document (in any medium or form) relating to the 
Corporation or an Affiliate, or the customers of the Corporation or an Affiliate thereof and which may be 
injurious to the Corporation, its customers or their respective Affiliates; (v) the willful performance by the 
Executive of any act or acts of dishonesty in connection with or relating to the Corporation’s or its 
Affiliates’ business or the willful misappropriation (or willful attempted misappropriation) of any of the 
Corporation’s or any of its Affiliates’ funds or property; (vi) the indictment of the Executive or a plea of 
guilty or nolo contendere by the Executive to any felony or other serious crime involving moral turpitude; 
(vii) a material breach of any of the Executive’s obligations under any agreement entered into between the 
Executive and the Corporation or any of its Affiliates that is material to the employment relationship 
between Corporation or any of its Affiliates and the Executive, including without limitation, this 
Agreement; or (viii) a material breach of the policies or procedures of the Corporation or any of its 
Affiliates, which breach causes or could reasonably be expected to cause harm to the Corporation or its 
business reputation; provided that, with respect to the events in clauses (i), (ii), (iv) or (vii) herein, the 
Corporation shall have delivered written notice to the Executive of its intention to terminate the 
Executive’s employment for Cause, which notice specifies in reasonable detail the circumstances claimed 
to give rise to the Corporation’s right to terminate the Executive’s employment for Cause and the 
Executive shall not have cured such circumstances as determined by the Board in good faith, to the extent 
such circumstances are reasonably susceptible to cure as determined by the Board in good faith, within 
thirty (30) days following the Corporation’s delivery of such notice. For purposes of this Agreement, 
“Affiliate” means, with respect to any person, any other person that directly or indirectly through one or 
more intermediaries, controls or is controlled by, or is under common control with, the person specified. 
For the purposes of this definition and this Agreement, the term “Control” means the possession, direct or 
indirect, of the power to direct or cause the direction of the management and policies of a person, whether 
through the ownership of voting securities, by contract or otherwise.

(d) Corporation Termination Other than for Cause and Executive Voluntary Termination (Other 

Than for Good Reason)

The Corporation may terminate the employment of the Executive for any reason other than for 

Cause, notwithstanding any other provision of this Agreement, upon compliance with the terms of Section 
6(a) hereof. The Executive may voluntarily terminate his employment, other than for Good Reason, 
provided that the Executive provides the Corporation with notice of his intent to terminate his employment 
at least ninety (90) days in advance of the Date of Separation from Service (as defined below). Upon such 
termination, in each case, the Executive shall separate from service with the Corporation. In the event of 
non-renewal of this Agreement by the Corporation in accordance with Section 3 hereof, the Corporation 
shall comply with the terms of Section 6(a) hereof.

(e) Good Reason

The Executive may terminate his employment and separate from service with the Corporation for 

Good Reason. For purposes of this Agreement, the term “Good Reason” shall mean, when used in 
connection with the Executive’s Separation from Service with the Corporation, unless the Executive shall 

5

have consented in writing thereto, (i) a material diminution in the Executive’s duties and responsibilities 
other than a change in such Executive’s duties and responsibilities that arises solely out of (a) the Parent 
Corporation becoming part of a larger organization following a Change in Control or any change in the 
reporting hierarchy incident thereto or (b) a reorganization of the Parent Corporation resulting in a similar 
change to similarly situated executive officers’ duties and responsibilities; (ii) a material reduction in the 
Executive’s Base Salary or Target Bonus, unless a proportional reduction in base salary or target bonus, as 
applicable, is also applicable to similarly situated executive officers; (iii) a relocation of the Executive’s 
primary work location more than fifty (50) miles from the Executive’s work location on the Effective 
Date; or (iv) a reduction in the Executive’s title or position with the Corporation other than a change in 
such Executive’s title or position that arises solely out of (a) the Parent Corporation becoming part of a 
larger organization following a Change in Control or any change in the reporting hierarchy incident 
thereto or (b) a reorganization of the Parent Corporation resulting in a similar change to similarly situated 
executive officers’ title or position; provided, that in each case, within thirty (30) days following the 
occurrence of any of the events set forth herein, the Executive shall have delivered written notice to the 
Corporation of his intention to terminate his employment for Good Reason, which notice specifies in 
reasonable detail the circumstances claimed to give rise to the Executive’s right to terminate employment 
for Good Reason, the Corporation shall not have cured such circumstances within thirty (30) days 
following the Corporation’s receipt of such notice, and the Executive’s Separation from Service with the 
Corporation shall have occurred within sixty (60) days following such failure to cure.

5. Procedure for Separation from Service

(a) Notice of Separation from Service. Any separation of the Executive from service with the 

Corporation (other than a separation from service on account of the death of Executive) shall be 
communicated by written “Notice of Separation from Service” to the other party hereto in accordance with 
Section 14(a) hereof.

(b) Date of Separation from Service. The Date of Separation from Service shall mean: (i) if the 

Separation from Service occurs due to the Executive’s death, the date of the Executive’s death; (ii) if the 
Separation from Service occurs due to a termination by the Corporation pursuant to Section 4(b), the date 
on which the Executive receives a Notice of Separation from Service from the Corporation; (iii) if the 
Separation from Service occurs due to the Executive’s voluntary termination without Good Reason, the 
date specified in the notice given pursuant to Section 4(d) hereof, which shall not be less than ninety (90) 
days after the Notice of Separation from Service; (iv) if the Separation from Service occurs due to the 
Executive’s termination with Good Reason, the date of his termination in accordance with Section 4(e) 
hereof; and (v) if the Separation from Service occurs for any other reason, the date on which a Notice of 
Separation from Service is given or any later date (within thirty (30) days, or any alternative time period 
agreed upon by the parties, after the giving of such notice) set forth in such Notice of Separation from 
Service.

(c) Section 409A of the Code. Notwithstanding anything to the contrary in Section 5(b), the 
determination of whether and when the Date of Separation from Service from the Corporation occurs for 
the purpose of determining when any amount that is “nonqualified deferred compensation” subject to 
Section 409A of the Code becomes due and payable shall be made in a manner consistent with, and based 
on the presumptions set forth in, Treas. Regs. Section 1.409A-1(h). Solely for purposes of the 
determination referred to in the preceding sentence, “Corporation” shall include all persons with whom the 
Corporation would be considered a single employer under Sections 414(b) and 414(c) of the Code. In the 
event that the Date of Separation from Service as determined in accordance with this Section 5(c) occurs 

6

before the notice period specified in Section 5(b) has elapsed, the Corporation may elect to pay, or 
commence payment of, any amounts to which this Section 5(c) applies following the completion of such 
notice period, but not later than December 31 of the calendar year in which the Date of Separation from 
Service occurs.

6. Separation Payments

(a) Other than for Cause or for Good Reason

In the event of the Executive’s Separation from Service due to termination by the Corporation other than 
for Cause (including a Separation from Service as a result of Disability but not death) or by the Executive 
for Good Reason, subject to (in respect of clauses (ii) through (iv)) the Executive’s continued compliance 
with Section 6(h) below, Section 20 below and the Restrictive Covenants Agreement described in Section 
10 below, the Corporation shall pay to the Executive the amounts described below at the times specified 
below, and, except for (x) the Executive’s rights of indemnification and insurance provided in Section 9 
hereof and (y) any vested benefits under any tax-qualified pension plans of the Corporation, the 
Corporation shall have no additional obligations under this Agreement:

(i) Accrued Payments. Within thirty (30) days following the Date of Separation from Service, (w) 

any Base Salary earned by the Executive but not paid through the Date of Separation from Service 
(reduced by any amounts that the Executive received in connection with benefits paid or payable as a 
result of Disability, if applicable); (x) any Variable Compensation earned by the Executive for the fiscal 
year prior to the year in which the Date of Separation from Service has occurred but not yet paid prior to 
the Date of Separation from Service (except that, with respect to (w) and (x), to the extent that the 
Executive has previously elected to defer the receipt of such Base Salary or Variable Compensation 
pursuant to an arrangement that meets the requirements of Section 409A of the Code, the timing of the 
payment of such Base Salary or Variable Compensation shall be in accordance with the terms of such 
arrangement); (y) the Executive’s accrued but unused vacation pay through the Date of Separation from 
Service; and (z) any Business Expenses not reimbursed as of the Date of Separation from Service (the 
amounts described in (w) through (z), together, the “Accrued Payments”);

(ii) Separation Payments. In respect of each month during the 12-month period measured from the 

day of the Executive’s Date of Separation from Service (the “Severance Period”), (x) an amount equal to 
one-twelfth of the Base Salary as in effect for the year in which the Date of Separation from Service 
occurs shall be paid in equal installments in accordance with the Corporation’s standard payroll practices 
(reduced by any amounts received by and/or payable to Executive in connection with benefits paid or 
payable as a result of Disability, if applicable) (the “Salary Continuation Payments”); and (y) an amount 
equal to one-twelfth of the Target Bonus as in effect for the year in which the Date of Separation from 
Service occurs shall be paid once a month (together with the Salary Continuation Payments, the 
“Separation Payments”);

(iii) Pro Rata Bonus. At the time that Variable Compensation for the Parent Corporation’s fiscal 

year in which the Date of Separation from Service occurred would otherwise be paid (but in no event later 
than the 15th day of the third month following the close of such fiscal year), an amount equal to the 
product of (i) the Target Bonus for such fiscal year that the Executive would have received had the 
Executive remained employed with the Corporation and (ii) a fraction, the numerator of which is the 
number of full weeks the Executive was employed with the Corporation in such fiscal year and the 
denominator of which is fifty-two (the “Pro Rata Bonus”); provided that, to the extent that the Executive 

7

has previously elected to defer the receipt of such bonus pursuant to an arrangement that meets the 
requirements of Section 409A of the Code, the timing of the payment of the Pro Rata Bonus shall be in 
accordance with the terms of such arrangement; and

(iv) Continued Group Medical Benefits. The Executive’s ability to participate in the medical plan 

of the Corporation shall continue only through the Date of Separation from Service. If the Executive elects 
to continue his health and dental insurance coverage pursuant to COBRA, the Corporation shall reimburse 
the Executive for the COBRA premiums for the Executive and his dependents for the number of months 
corresponding to the Severance Period; provided, however, that if the Executive is eligible to receive 
comparable medical or other welfare benefits under another employer-provided plan, the COBRA 
premium reimbursement described herein shall be terminated. The Executive shall promptly notify the 
Corporation of any changes in his medical benefits coverage.

(b) Timing of Separation Payments

Notwithstanding anything to the contrary in this Section 6, in the event that Executive is a 
“specified employee” (within the meaning of Section 409A(2)(B) of the Code) on the Date of Separation 
from Service, no Separation Payments shall be paid until the earlier of (x) the date of the Executive’s 
death or (y) the first business day of the first calendar month that begins after the six-month anniversary of 
the Date of Separation from Service at which time all Separation Payments which would otherwise have 
been paid that would otherwise have been paid during such period of delay shall be paid with Interest (as 
defined below) and the remaining Separation Payments shall be paid in accordance with Section 6(a) 
above. “Interest” shall mean interest at the applicable federal rate provided for in Section 7872(f)(2)(A) of 
the Code, from the date on which payment would otherwise have been made but for any required delay 
through the date of payment.

(c) Cause or Voluntarily (other than for Good Reason)

In the event of the Executive’s Separation from Service with the Corporation due to termination by 

the Corporation for Cause or voluntarily by the Executive other than for Good Reason, the Corporation 
shall pay the Executive, within thirty (30) days following the Date of Separation from Service, any 
Accrued Payments. In the event of the Executive’s Separation from Service with the Corporation due to 
termination voluntarily by the Executive other than for Good Reason, the Board, in their sole and absolute 
discretion, may waive the notice period required by Section 4(d) above, in which case the Executive’s 
employment shall be deemed to terminate immediately, provided the Executive shall still be entitled to 
compensation due on account of Annual Base Salary and benefits earned up to the last date of the 3 month 
advance written notice period given by the Executive and any Variable Compensation earned and prorated 
during such 3 month notice period. Except as provided in this Section 6(c), and except for the Executive’s 
rights of indemnification and insurance provided in Section 9 hereof and any vested benefits under any tax 
qualified pension or equity incentive compensation plans of the Corporation, and continuation of health 
insurance benefits on the terms and to the extent required by statute as may be applicable to the Executive, 
the Corporation shall have no additional obligations under this Agreement.

(d) Death

In the event of the Executive’s Separation from Service with the Corporation as a result of the 

Executive’s death, the Corporation shall pay the Executive’s estate within thirty (30) days following the 
Date of Separation from Service, the Accrued Payments. Except as provided in this Section 6(d), and 

8

except for the Executive’s rights of indemnification and insurance provided in Section 9 hereof and any 
vested benefits under any tax qualified pension or equity incentive compensation plans of the Corporation, 
the Corporation shall have no additional obligations under this Agreement.

(e) Options

Except as expressly stipulated in Section 7 hereof, any options which have not vested as of the 
Date of Separation from Service shall terminate and be of no further force and effect as of the Date of 
Separation from Service and neither any period of notice nor any payment in lieu thereof upon Separation 
from Service hereunder shall be considered as extending the period of employment for the purposes of 
vesting of options notwithstanding anything to the contrary in any other agreement between the Parent 
Corporation and the Executive. In the event of a Separation from Service other than by the Corporation for 
Cause, the Executive shall have the right to exercise any options which are vested as at the Date of 
Separation from Service for ninety (90) days following such date at which time such unexercised options 
will expire. In the event of a Separation from Service by the Corporation for Cause, all options, vested and 
unvested, shall terminate and be of no further force and effect as of Date of Separation from Service and 
neither any period of notice nor any payment in lieu thereof upon Separation from Service hereunder shall 
be considered as extending the period of employment for the purposes of vesting of options 
notwithstanding anything to the contrary in any other agreement between the Corporation and the 
Executive. In addition, notwithstanding anything contained in this Section 6 or elsewhere in this 
Agreement, in the event of Separation from Service due to death of the Executive, the estate of the 
Executive shall be entitled to exercise any options which have vested as at the date of death of the 
Executive, at any time during the period which is twelve (12) months following the date of death of the 
Executive at the end of which period such options will expire.

(f) Long Term Compensation

Except as expressly provided in Section 7 below, in the event of the Executive’s Separation from 
Service for any reason, all outstanding awards granted under any LTIP shall continue to be governed by 
the terms set forth in such LTIP.

(g) No Further Entitlements

Except as expressly provided in this Section 6 and Section 7 below, in the event of the Executive’s 
Separation from Service for any reason, the Executive will not be entitled to receive any further payments, 
in lieu of notice or as damages for any reason whatsoever. Except as to any entitlement as expressly 
provided in this Agreement, the Executive hereby waives any claims the Executive may have against the 
Corporation or the Parent Corporation for or in respect of termination pay, severance pay, or notice in lieu 
thereof on account of loss of office or employment.

(h) Release

Notwithstanding anything to the contrary in this Agreement, the payments and benefits described 

in Section 6(a) above, other than the Accrued Payments, shall commence being made to the Executive, 
subject to the condition that Executive has delivered to the Corporation an executed copy of a release 
substantially in the form attached as Schedule “D” and that such release has become effective, enforceable 
and irrevocable in accordance with its terms, on the date that is 30 days after the Date of Separation from 
Service or, to the extent required, on the date specified in Section 6(b) above.

9

7. Change in Control

(a) Definition

For purposes of this Agreement, a “Change in Control” shall mean the occurrence of any of the 
following events: (i) any sale, lease, exchange or other transfer (in one transaction or a series of related 
transactions) of all or substantially all of the assets of the Parent Corporation on a consolidated basis to 
any person or group of related persons for purposes of Section 13(d) of the Securities Exchange Act of 
1934 (the “Exchange Act” and a “Group,” respectively); (ii) the approval by the holders of the outstanding 
voting power of the Parent Corporation of any plan or proposal for the liquidation or dissolution of the 
Parent Corporation; (iii) any person or Group shall become the beneficial owner (within the meaning of 
Section 13(d) of the Exchange Act), directly or indirectly, of shares representing more than 50% of the 
aggregate outstanding voting power of the Parent Corporation and such person or Group actually has the 
power to vote such shares in any such election; (iv) the replacement of a majority of the Board over a 
twelve-month period from the directors who constituted the Board at the beginning of such period, and 
such replacement shall not have been approved by a vote of at least a majority of the Board then still in 
office who were members of such Board at the beginning of such period; or (v) consummation of a 
reorganization, merger, consolidation or similar transaction involving the Parent Corporation and/or any 
entity controlled by the Parent Corporation, or a sale or other disposition of substantially all of the assets 
of the Parent Corporation, or the acquisition of assets or stock of another entity by the Parent Corporation 
or any entity controlled by the Parent Corporation (each, a “Business Combination”) unless following 
such Business Combination the shareholders of the Parent Corporation immediately prior to the Business 
Combination own at least 50% of the then-outstanding equity securities and of the combined voting power 
of the corporation or other entity resulting from such Business Combination (including, without limitation, 
an entity that, as a result of such Business Combination, owns the Parent Corporation or substantially all 
of the Parent Corporation’s assets either directly or through one or more subsidiaries). Notwithstanding the 
foregoing, for the purposes of this Agreement, an event or series of events shall not be deemed to be a 
Change in Control to the extent that the application of the relevant definition of Change in Control would 
cause any tax to become due under Section 409A of the Code.

(b) Change-in-Control Benefits and Payments

In the event of the Executive’s Separation from Service due to termination by the Corporation 
other than for Cause or by the Executive for Good Reason within the one (1) year period following a 
Change in Control, then the Executive shall be entitled to the following, notwithstanding any else in this 
Agreement to the contrary:

(i) payments under Section 6(a) of this Agreement at the time and in the manner set forth therein 

except that for purposes of clause (ii) of Section 6(a), the Severance Period shall be 12 months;

(ii) all options which have not vested as of the Date of Separation from Service 11 shall vest 

immediately upon such Date and the Executive shall have the right to exercise all of such options for 90 
days following such Date at which time any unexercised options will expire; and

(iii) all outstanding awards granted under any LTIP shall vest 100% and any payments under 

Section 6.2(b) of the Schedule to the LTIP (Special Provisions Applicable to Eligible Employees Subject 
to Section 409A of the United States Internal Revenue Code) shall be made as set forth therein except that 
the Target Bonus (as defined in the LTIP) shall vest 100%;

10

(iv) notwithstanding anything to the contrary in this Section 7, in the event that Executive is a 

“specified employee” (within the meaning of Section 409A(2)(B) of the Code) on the Date of Separation 
from Service, no Separation Payments shall be paid until the earlier of the date of the Executive’s death or 
the first business day of the first calendar month that begins after the six-month anniversary of the Date of 
Separation from Service at which time all Separation Payments which would otherwise have been paid 
that would otherwise have been paid during such period of delay shall be paid with Interest (as defined 
below) and the remaining Separation Payments shall be paid in accordance with Section 6(a) above. 
“Interest” shall mean interest at the applicable federal rate provided for in Section 7872(f)(2)(A) of the 
Code, from the date on which payment would otherwise have been made but for any required delay 
through the date of payment.

(c) Certain Additional Payments by the Corporation

(i) If it is determined (as hereafter provided) that any payment or distribution by the Corporation or 

Parent Corporation to or for the benefit of Executive, whether paid or payable or distributed or

distributable pursuant to the terms of this Agreement or otherwise pursuant to or by reason of any other 
agreement, policy, plan, program or arrangement of the Corporation or Parent Corporation, including 
without limitation any stock options or other equity award, or the lapse or termination of any restriction on 
or the vesting or exercisability of any of the foregoing (a “Payment”), would be subject to the excise tax 
imposed by Section 4999 of the Code (or any successor provision thereto), or any interest or penalties 
with respect to such excise tax (such tax or taxes, together with any such interest and penalties, are 
hereafter collectively referred to as the “Excise Tax”), then the Payments shall be payable either (x) in full 
or (y) as to the maximum value of such lesser amount which would result in no portion of the Payments 
being subject to the Excise Tax and Executive shall receive the greater, on an after-tax basis, of (x) or (y) 
above. The reduction of the amounts payable under this Agreement, if applicable, shall be made as 
follows:

First, if the Payments include the value of acceleration in the time at which any Payment not 
subject to Section 409A of the Code is paid, a delay in the time of payment (but not a delay of vesting) of 
such Payment, provided that such delay shall apply to the aggregate amount of such Payments (and not on 
a Payment-by-Payment basis) and such aggregate amount shall be delayed only to the extent necessary to 
satisfy this Section 7(c)(i);

Second, to the extent further reduction is required by this Section 7(c)(i), a reduction in the amount 
of Payments required to be paid or delivered, provided that the Executive shall be entitled to select among 
the forms of Payment that shall be reduced; and

Third, to the extent further reduction is required by this Section 7(c)(i), if the Payments include the 

value of acceleration in the time at which any Payment vests, a cutback in the extent of such accelerated 
vesting, provided that such cutback shall apply to the aggregate amount of such Payments (and not on a 
Payment-by-Payment basis) and accelerated vesting of such aggregate amount shall be cut back only to 
the extent necessary to satisfy this Section 7(c)(i).

(ii) Subject to the provisions of Section 7(c)(i) of this Agreement, all determinations required to be 
made under this Section 7(c), including whether an Excise Tax is payable by Executive and the amount of 
such Excise Tax and whether and, if so, what reductions are required by Section 7(c)(i), will be made by a 
nationally recognized firm of certified public accountants (the “Accounting Firm”) chosen by the 

11

Corporation. The Corporation will direct the Accounting Firm to submit its determination and detailed 
supporting calculations to both the Corporation and Executive within fifteen (15) calendar days after the 
date of the event giving rise to the Payment or the Date of Separation from Service, if applicable, and any 
other such time or times as may be reasonably requested by the Corporation or Executive. If the 
Accounting Firm determines that an Excise Tax would be payable by Executive, it will perform the 
calculation set out in Section 7(c)(i). Any determination by the Accounting Firm as to the determination 
made under Section 7(c)(i) will be binding upon the Corporation, the Parent Corporation and Executive. If 
the Accounting Firm determines that no Excise Tax is payable by Executive, it will, at the same time as it 
makes such determination, furnish Executive with an opinion that he has substantial authority not to report 
any Excise Tax on his federal, state, local income or other tax return. The Corporation, Parent Corporation 
and Executive will each cooperate with the Accounting Firm in connection with the preparation and 
issuance of the determination contemplated by this Section 7(c)(ii).

(iii) The fees and expenses of the Accounting Firm for its services in connection with the 
determinations and calculations contemplated by Section 7(c)(ii) of this Agreement will be borne by the 
Corporation and paid as incurred. If such fees and expenses are initially advanced by Executive, the 
Corporation will reimburse Executive the full amount of such fees and expenses within fifteen (15) 
business days after receipt from Executive of a statement therefor and reasonable evidence of his payment 
thereof.

8. No Mitigation

Except as expressly provided herein, the Executive shall not be required to seek other employment 

or otherwise mitigate the amount of any payments to be made by the Corporation pursuant to this 
Agreement. Except as otherwise provided herein, the payments provided pursuant to this Agreement shall 
not be reduced by any compensation earned by the Executive as the result of employment by another 
employer after the termination of the Executive’s employment or otherwise. The Corporation’s obligation 
to make the payments provided for in this Agreement and otherwise to perform its obligations hereunder 
shall not be affected by any set-off, counterclaim, recoupment, defense or other claim, right or action 
which the Corporation may have against the Executive or others.

9. Legal Fees; Indemnification; Liability Insurance

(a) In the event of any contest or dispute between the Corporation and the Executive with respect 

to this Agreement or the Executive’s employment hereunder, each of the parties shall be responsible for its 
respective legal fees and expenses.

(b) During the Term and for so long as there exists liability thereafter with regard to the 
Executive’s activities during the Term on behalf of the Corporation, the Corporation shall indemnify the 
Executive to the fullest extent permitted by applicable law (and in no event in connection with the 
Executive’s gross negligence or willful misconduct), and shall at the Corporation’s election provide the 
Executive with legal representation or shall advance to the Executive reasonable attorneys’ fees and 
expenses as such fees and expenses are incurred (subject to an undertaking from the Executive to repay 
such advances if it shall be finally determined by a judicial decision which is not subject to further appeal 
that the Executive was not entitled to the reimbursement of such fees and expenses).

(c) During the Term and for six years thereafter, the Executive shall be entitled to the same 
directors’ and officers’ liability insurance coverage that the Corporation or the Parent Corporation provides 

12

generally to its other directors and officers, as may be amended from time to time for such directors and 
officers.

10. Restrictive Covenants

The Executive agrees to execute contemporaneously with his execution of this Agreement the 

confidentiality and non-solicitation agreement annexed hereto as Schedule “C” (the “Restrictive 
Covenants Agreement”).

11. Injunctive Relief

It is impossible to measure in money the damages that will accrue to the Corporation or any of its 
Affiliates in the event that the Executive breaches any of the Restrictive Covenants. In the event that the 
Executive breaches any such Restrictive Covenant, the Corporation or any of its Affiliates shall be entitled 
to an injunction restraining the Executive from violating such Restrictive Covenant (without posting any 
bond). If the Corporation or any of its Affiliates shall institute any action or proceeding to enforce any 
such Restrictive Covenant, the Executive hereby waives the claim or defense that the Corporation or any 
of its Affiliates has an adequate remedy at law and agrees not to assert in any such action or proceeding 
the claim or defense that the Corporation or any of its Affiliates has an adequate remedy at law. The 
foregoing shall not prejudice the Corporation’s or any of its Affiliates’ right to require the Executive to 
account for and pay over to the Corporation or any of its Affiliates, and the Executive hereby agrees to 
account for and pay over, the compensation, profits, monies, accruals or other benefits derived or received 
by the Executive as a result of any transaction constituting a breach of any of the Restrictive Covenants.

12. Arbitration; Forum Selection.

(a) Arbitration

If there is a disagreement or dispute between the parties with respect to this Agreement or the 
interpretation thereof, such disagreement or dispute will be referred to binding arbitration to be conducted 
by a single arbitrator, if Executive and the Corporation agree upon one, otherwise by three arbitrators 
appointed as hereinafter set out, pursuant to the American Arbitration Association’s (the “AAA”) rules 
governing commercial arbitration in effect at the time of the arbitration, except as modified herein. A party 
who wishes to arbitrate shall give written notice of such intention to the other party (a “Notice of 
Intention”). The arbitrator shall be appointed by agreement by agreement of Executive and the 
Corporation or, in default of agreement within ten (10) Business Days of service of the Notice of 
Intention, each of Executive and the Corporation shall within five (5) Business Days of the expiry of the 
aforesaid ten (10) Business Day period, select one arbitrator and notify the other of its selection, with the 
third arbitrator to be chosen by the first two named arbitrators within five (5) Business Days of the expiry 
of the aforesaid five (5) Business Day period. If one of the parties does not so notify the other of its 
selection within the prescribed time, then the arbitrator selected by the other party in accordance with the 
above procedure shall be the sole arbitrator. The arbitration shall be held in the State of Delaware. The 
procedure to be followed shall be as agreed by the parties or, in default of agreement, determined by the 
arbitrator(s), provided, however, that depositions or examinations for discovery will not be allowed but 
information may be exchanged by other means. The parties will use their best efforts to ensure that the 
arbitration hearing is conducted no later than sixty (60) days after the arbitrator is, or arbitrators are, 
selected. The final decision of the arbitrator or arbitrators or any two of the three arbitrators will be 
furnished to the parties in writing and will constitute a conclusive determination of the issue in question, 

13

binding upon the parties, without right of appeal. The fees and expenses of the arbitration shall be in the 
discretion of the arbitrator(s). Judgment upon the award may be entered in any court of competent 
jurisdiction.

(b) Forum Selection

The parties hereby agree that all demands, claims, actions, causes of action, suits, proceedings and 

litigation between or among the parties or arising out of the employment relationship between the 
Executive and the Corporation not subject to the Arbitration provision in Section 12(a) hereof shall be 
filed, tried and litigated only in a federal or state court located in the State of Delaware. In connection with 
the foregoing, the parties hereto irrevocably consent to the jurisdiction and venue of such court and 
expressly waive any claims or defenses of lack of jurisdiction of or proper venue by such court.

13. Section 409A

(a) The intent of the parties is that payments and benefits under this Agreement comply with 
Section 409A of the Code and the regulations and guidance promulgated thereunder (except to the extent 
exempt as short-term deferrals or otherwise) and, accordingly, to the maximum extent permitted, this 
Agreement shall be interpreted to be in compliance therewith. If the Executive notifies the Corporation 
(with specificity as to the reason therefor) that the Executive believes that any provision of this Agreement 
(or of any award of compensation, including equity compensation or benefits) would cause Executive to 
incur any additional tax or interest under Section 409A of the Code or the Corporation independently 
makes such determination, the Corporation shall, after consulting with Executive and solely in the event 
and to the extent the Corporation’s outside counsel deems it necessary to avoid any such additional tax or 
interest, reform such provision to comply with Section 409A of the Code. To the extent that any provision 
hereof is modified in order to comply with Section 409A of the Code, such modification shall be made in 
good faith and shall, to the maximum extent reasonably possible, maintain the original intent and 
economic benefit to the Executive and the Corporation of the applicable provision without violating the 
provisions of Section 409A of the Code. In no event shall the Corporation be required to pay Executive 
any “gross-up” or other payment with respect to any taxes or penalties imposed under Section 409A of the 
Code with respect to any benefit paid or promised to Executive hereunder.

(b) It is intended that each installment, if any, of the payments and benefits, if any, provided to the 
Executive under Section 6 hereof shall be treated as a separate “payment” for purposes of Section 409A of 
the Code. Neither the Corporation nor the Executive shall have the right to accelerate or defer the delivery 
of any such payments or benefits except to the extent specifically permitted or required by Section 409 of 
the Code.

(c) All reimbursements and in-kind benefits provided under this Agreement shall be made or 

provided in accordance with the requirements of Section 409A of the Code to the extent that such 
reimbursements or in-kind benefits are subject to Section 409A of the Code. All expenses or other 
reimbursements paid pursuant herewith that are taxable income to the Executive shall in no event be paid 
later than the end of the calendar year next following the calendar year in which Executive incurs such 
expense or pays such related tax. With regard to any provision herein that provides for reimbursement of 
costs and expenses or in-kind benefits, except as permitted by Section 409A of the Code, the right to 
reimbursement or in-kind benefits shall not be subject to liquidation or exchange for another benefit, the 
amount of expenses eligible for reimbursement, or in-kind benefits provided, during any taxable year shall 
not affect the expenses eligible for reimbursement, or in-kind benefits to be provided, in any other taxable 

14

year, provided that, the foregoing clause shall not be violated with regard to expenses reimbursed under 
any arrangement covered by Section 105(b) of the Code, if applicable, solely because such expenses are 
subject to a limit related to the period the arrangement is in effect and such payments shall be made on or 
before the last day of the Executive’s taxable year following the taxable year in which the expense 
occurred.

(d) Whenever a payment under this Agreement specifies a payment period with reference to a 

number of days (e.g., “payment shall be made within thirty (30) days following the Date of Separation 
from Service”), the actual date of payment within the specified period shall be within the sole discretion of 
the Corporation.

14. Miscellaneous

(a) Any notice or other communication required or permitted under this Agreement shall be 

effective only if it is in writing and shall be deemed to be given when delivered personally or four days 
after it is mailed by registered or certified mail, postage prepaid, return receipt requested or one day after 
it is sent by a reputable overnight courier service and, in each case, addressed as follows (or if it is sent 
through any other method agreed upon by the parties):

If to the Corporation:

c/o Open Text Inc.
1301 South Mopac Expressway, Suite 150
Austin, Texas 78746

With a copy to, in all cases, the Parent Corporation:
c/o Open Text Corporation 
275 Frank Tompa Drive Waterloo, Ontario
Canada N2L 0A1

If to the Executive:
Craig Stilwell
Address on file.

or to such other address as any party hereto may designate by notice to the others.

(b) This Agreement shall constitute the entire agreement among the parties hereto with respect to 

the Executive’s employment hereunder, and supersedes and is in full substitution for any and all prior 
understandings or agreements with respect to the Executive’s employment.

(c) This Agreement may be amended only by an instrument in writing signed by the parties hereto, 

and any provision hereof may be waived only by an instrument in writing signed by the party or parties 
against whom or which enforcement of such waiver is sought. The failure of any party hereto at any time 
to require the performance by any other party hereto of any provision hereof shall in no way affect the full 
right to require such performance at any time thereafter, nor shall the waiver by any party hereto of a 
breach of any provision hereof be taken or held to be a waiver of any succeeding breach of such provision 

15

or a waiver of the provision itself or a waiver of any other provision of this Agreement.

(d) The parties hereto acknowledge and agree that each party has reviewed and negotiated the 

terms and provisions of this Agreement and has had the opportunity to contribute to its revision. 
Accordingly, the rule of construction to the effect that ambiguities are resolved against the drafting party 
shall not be employed in the interpretation of this Agreement. Rather, the terms of this Agreement shall be 
construed fairly as to both parties hereto and not in favor or against either party.

(e) The parties hereto hereby represent that they each have the authority to enter into this 

Agreement, and the Executive hereby represents to the Corporation that the execution of, and performance 
of duties under, this Agreement shall not constitute a breach of or otherwise violate any other agreement to 
which the Executive is a party. The Executive hereby further represents to the Corporation that he will not 
utilize or disclose any confidential information obtained by the Executive in connection with any former 
employment with respect to his duties and responsibilities hereunder.

(f) This Agreement is binding on and is for the benefit of the parties hereto and their respective 

successors, assigns, heirs, executors, administrators and other legal representatives. Neither this 
Agreement nor any right or obligation hereunder may be assigned by the Executive.

(g) The Corporation shall require any successor (whether direct or indirect, by purchase, merger, 
consolidation or otherwise) to all or substantially all of the business and/or assets of the Corporation to 
assume this Agreement in the same manner and to the same extent that the Corporation would have been 
required to perform it if no such succession had taken place. As used in the Agreement, “the Corporation” 
shall mean both the Corporation as defined above and any such successor that assumes this Agreement, by 
operation of law or otherwise.

(h) Any provision of this Agreement (or portion thereof) which is deemed invalid, illegal or 

unenforceable in any jurisdiction shall, as to that jurisdiction and subject to this Section 14(h), be 
ineffective to the extent of such invalidity, illegality or unenforceability, without affecting in any way the 
remaining provisions thereof in such jurisdiction or rendering that or any other provisions of this 
Agreement invalid, illegal, or unenforceable in any other jurisdiction. If any covenant should be deemed 
invalid, illegal or unenforceable because its scope is considered excessive, such covenant shall be 
modified so that the scope of the covenant is reduced only to the minimum extent necessary to render the 
modified covenant valid, legal and enforceable. No waiver of any provision or violation of this Agreement 
by the Corporation shall be implied by the Corporation’s forbearance or failure to take action.

(i) The Corporation may withhold from any amounts payable to the Executive hereunder all 

federal, state, city or other taxes that the Corporation may reasonably determine are required to be 
withheld pursuant to any applicable law or regulation, (it being understood that the Executive shall be 
responsible for payment of all taxes in respect of the payments and benefits provided herein).

(j) This Agreement shall be governed by and construed in accordance with the laws of the State of 

Delaware without reference to its principles of conflicts of law.

(k) This Agreement may be executed in several counterparts, each of which shall be deemed an 

original, but all of which shall constitute one and the same instrument. A facsimile of a signature shall be 
deemed to be and have the effect of an original signature.

16

(l) The headings in this Agreement are inserted for convenience of reference only and shall not be 

a part of or control or affect the meaning of any provision hereof.

15. Disclosure

During the Term, the Executive shall promptly disclose to the Board full information concerning 
any interest, direct or indirect, of the Executive (as owner, shareholder, partner, lender or other investor, 
director, officer, employee, consultant or otherwise) or any member of his family in any business that is 
reasonably known to the Executive to purchase or otherwise obtain services or products from, or to sell or 
otherwise provide services or products to, the Corporation or to any of its suppliers or customers.

16. Return of Materials

All files, forms, brochures, books, materials, written correspondence, memoranda, documents, 

manuals, computer disks, software products and lists (including lists of customers, suppliers, products and 
prices) pertaining to the business of the Corporation or any of its subsidiaries, Affiliates, and Associates 
that may come into the possession or control of the Executive shall at all times remain the property of the 
Corporation or such subsidiary, Affiliate or Associate, as the case may be. The term “Associate” shall have 
the meaning ascribed thereto under Rule 14a-1(a) of the General Rules of the Securities Exchange Act of 
1934. On termination of the Executive’s employment for any reason, the Executive agrees to deliver 
promptly to the Corporation all such property of the Corporation in the possession of the Executive or 
directly or indirectly under the control of the Executive. The Executive agrees not to make for his personal 
or business use or that of any other party, reproductions or copies of any such property or other property of 
the Corporation.

17. Resignation of Directorships, etc.

The Executive agrees that after Separation from Service, he will, at the request of the Board, tender 

his resignation from any position he may hold as an officer or director of the Corporation or any of its 
subsidiaries, Affiliates or Associates, and the Executive further covenants and agrees, if so requested by 
the Board, not to stand for re-election to any office of the Corporation or any of its subsidiaries, Affiliates 
or Associates at any time following termination of the Executive’s employment hereunder.

18. No Derogation

Nothing herein derogates from any rights the Executive may have under applicable law, except as 
set out in this section. The parties agree that the rights, entitlements and benefits set out in this Agreement 
to be paid to the Executive are in full satisfaction of any rights or entitlements the Executive may have as 
against the subsidiaries, Affiliates and Associates of the Corporation as a result of the termination of his 
employment with such subsidiaries, Affiliates or Associates.

19. Currency

All dollars referenced herein are in US dollars unless expressly provided to the contrary.

20. Non-Disparagement

Each of the parties to this Agreement covenants and agrees not to engage in any pattern of conduct 

that involves the making or publishing of written or oral statements or remarks (including, without 

17

limitation, the repetition or distribution of derogatory rumors, allegations, negative reports or comments) 
which are disparaging, deleterious or damaging to the integrity, reputation or goodwill of the other party, 
which for the purposes of the Corporation, includes its subsidiaries, Affiliates or Associates or its and their 
management. For the sake of clarity, nothing in this Section 20 shall prohibit statements or remarks made 
in the good faith performance of the Corporation or Executive’s obligations under this Agreement or in 
accordance with applicable law.

21. No Set-Off

The existence of any claim, demand, action or cause of action of the Executive against the 
Corporation, whether or not based upon this Agreement, will not constitute a defense to the enforcement 
by the Corporation of any covenant or agreement of the Executive contained herein.

* * * * * *

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

Executive

/s/ Craig Stilwell

Craig Stilwell

Open Text Corporation
OpenText Inc.

/s/ Michelle Berry
Michelle Berry
VP, Human Resources

18

Schedule A

Equity Ownership Guidelines

EQUITY OWNERSHIP GUIDELINES

In a continuing effort to align the interests of the Executives of the Parent Corporation, with the 
interest of Parent Corporation’s shareholders, the Board has established the following 
recommended Equity Ownership guidelines (the “Guidelines”).

COVERED EXECUTIVES

The Guidelines cover the Corporation’s CEO, all NEO’s (Named 
Executive Officers), and the Executive Leadership Team (the “Covered Executives”).

OWNERSHIP GUIDELINES

The Board recommends that the Covered Executives achieve the equity ownership levels 
within five (5) years after the date of his/her qualifications as a Covered Executive, 
and (ii) hold such number of common shares or share equivalents recommended for so long as 
they are Covered Executives.

Executive Title
CEO
Executive Leadership Team

Required Equity Ownership
4x base salary
1x base salary

Covered Executives may achieve these Guidelines through the exercise of stock option awards, purchases 
under the Open Text Employee Stock Purchase Plan (“ESPP”), through an open market purchase made in 
compliance with applicable securities laws or through any equity plan(s) the Corporation may adopt from 
time to time.  Until the Guideline is met, it is recommended that a Covered Executive retains a portion of 
any stock option exercise or LTIP award in common shares of the Corporation to contribute to these 
Guidelines.

For the purpose of compliance with the Guidelines, the common shares will be valued at the greater of 
their book value (i.e., purchase price) and the current market value.  The Compensation Committee of the 
Board will review the recommended executive ownership guideline achievement levels on an annual 
basis.

19

Schedule B

Benefits

Benefits to be enjoyed by the Executive during the term of this Agreement shall include, but are not 
limited to:

(i) 

reimbursement of reasonable cell phone expenses consistent with corporate policy;

(ii) 

a US$5,000 perquisite allowance per fiscal year, which may be used for reimbursement of the 
following types of services or fees:

•  Financial planning 
•  Tax planning 
•  Estate planning 
•  Athletic/Health Club 
•  Additional Life Insurance

(iii) 

the services of Medisys Health Group Inc., or a substantially similar organization, for the 
purposes of obtaining mandatory and regular Health Examinations.

20

Schedule C

Restrictive Covenants Agreement 

EMPLOYEE CONFIDENTIALITY AND 
NON-SOLICITATION AGREEMENT 

As an employee of Open Text Corporation or any related or affiliated company (the “Company”): 

  I  understand  and  agree  that  I  have  a  responsibility  to  protect  and  avoid  the  unauthorized  use  or 

A. 
disclosure of confidential information of the Company; and 

I have a responsibility not to solicit or entice away from the Company any customer of the Company 

B.  
or any employee of the Company. 

I. 
Confidential  Information.  For  purposes  of  this Agreement,  the  term  “confidential  information” 
means all information that is not generally known and which I obtained from the Company, or learn, discover, 
develop, conceive or create during the term of my employment with the Company, and which relates directly 
to the business or to assets of the Company. Confidential information includes, but is not limited to: inventions, 
discoveries, know-how, ideas, computer programs, designs, algorithms, processes and structures, product 
information, research and development information, lists of clients and other information related thereto, 
financial data and information, business plans and processes, and any other information of the Company that 
the Company informs me, or which I should know by virtue of my position or the circumstances in which I 
learned it, is to be kept confidential. Confidential information also includes information obtained by the 
Company in confidence from its vendors or its clients. Confidential information may or may not be labeled 
as “confidential”. If I am unsure as to whether information is “confidential”, I will ask my manager for 
assistance. 

Confidential information does not include any information that has been made generally available to the 
public. It also does not include any general technical skills or general experience gained by me during my 
employment with the Company. I understand that the Company has no objection to my using these skills and 
experience in any new business venture or employment following the cessation of my employment with the 
Company. 

I recognize and acknowledge that in the course of my employment with the Company I may obtain knowledge 
of confidential and proprietary information of a special and unique nature and value and I may become 
familiar with trade secrets of the Company relating to the conduct and details of the Company’s business. 
While  I  am  employed  by  the  Company  and  for  a  period  of  three  years  following  the  cessation  of  my 
employment I agree: 

to keep confidential and hold in secrecy and not disclose, divulge, publish, reveal or otherwise make 
A.  
known, directly or indirectly, or suffer or permit to be disclosed, divulged, published, revealed or otherwise 
made known to any person whatsoever, or used (except for the benefit and proper purposes of the Company), 
and shall faithfully do all in my power to assist the Company in holding in secrecy all of the Company’s 
confidential information as defined above. 

B.  
to keep confidential and hold in secrecy and not disclose, divulge, publish, reveal or otherwise make 
known, directly or indirectly, or suffer or permit to be disclosed, divulged, published, revealed or otherwise 
made known to any person whatsoever, or used (except for the benefit and proper purposes of the Company) 

21

any and all secrets or confidential information related to the Company’s activities or affairs which I now 
know or which are hereafter disclosed or made known to me or otherwise learned or acquired by me, including 
information respecting the business affairs, prospects, operations or strategic plans respecting the Company, 
which knowledge I gain in my capacity as an employee of the Company and which knowledge is not publicly 
available or disclosed. 

Agreement Not to Solicit. I agree that while I am an employee of the Company and for six (6) months 

II.  
thereafter that I will: 

A.  
not solicit or entice or attempt to solicit or entice away from the Company any of the employees of 
the Company to enter into employment or service with any person, business, firm or corporation other than 
the Company; 

not solicit or entice or attempt to solicit or entice away from the Company any customer or any other 

B.  
person, firm or corporation dealing with the Company. 

III.   Return of Documents. Upon the cessation of my employment with the Company for any reason, I 
agree to return to the Company all records, documents, memoranda, or other papers, copies or recordings, 
tapes, disks containing software, computer source code listings, routines, file layouts, record layouts, system 
design  information,  models,  manuals,  documentation  and  notes  as  are  in  my  possession  or  control.  I 
acknowledge and agree that all such items are strictly confidential and are the sole and exclusive property 
of the Company. 

IV.   General. 

A.  
I further represent and warrant that I have not entered into any Agreement with any previous or present 
employer which would prevent me from accepting employment with the Company or which would prevent 
me from lawfully executing this Agreement. 

I understand that the obligations outlined in this Agreement are the concern and responsibility of all 
B.  
employees of the Company. I agree to report in writing any violations of these policies to my manager or to 
the Senior Vice-President of Human Resources. 

C.  
All the provisions of this Agreement will be deemed severable, and if any part of any provision is 
held illegal, void or invalid under applicable law, such provision may be changed to the extent reasonably 
necessary to make the provision, as so changed, legal, valid and binding. If any provision of this Agreement 
is held illegal, void or invalid in its entirety, the remaining provisions of this Agreement will not in any way 
be affected or impaired, but will remain binding in accordance with its terms. 

This Agreement and all the rights and obligations arising herefrom shall be interpreted and applied 
D.  
in accordance with the laws of the Province of Ontario and in the courts of the Province of Ontario there 
shall be exclusive jurisdiction to determine all disputes relating to this Agreement and all the rights and 
obligations created hereby. I hereby irrevocably attorn to the jurisdiction of the courts of the Province of 
Ontario. 

E.  
I  acknowledge  that  my  employment  with  the  Company  is  contingent  on  my  acceptance  and  my 
observance of this Agreement, and that such employment is adequate and sufficient consideration to bind 
me to all of the covenants and agreements made by me under this Agreement. 

22

_________________________ 
Print Name of Witness 

_______________________________
Print Name of Employee

_________________________ 
Signature of Witness 

_______________________________
Signature of Employee

Date: ____________________

23

 
 
 
 
 
 
 
Schedule D

General Release 

1. Release of Claims and Waiver of Rights.

(a) In consideration of any payments and benefits being provided to me under Section 6(a) of the 
employment agreement (the “Employment Agreement”) dated as of December 24, 2019, as it may have 
been amended to the date hereof, between me and Open Text Corporation (the “Company”), those 
payments and benefits being good and valuable consideration, the adequacy and sufficiency of which are 
acknowledged by me (the “Payments”), I, Craig Stilwell, hereby release, remise and acquit Company, its 
present and past parents, subsidiaries and affiliates, their successors, assigns, benefit plans and/or 
committees, and their respective present or past officers, directors, managers, supervisors, employees, 
shareholders, attorneys, advisors, agents and representatives in their individual and corporate capacity, and 
their successors and assigns (the “Releasees”), from, and hold them harmless against, any and all claims, 
obligations, or liabilities (including attorneys, fees and expenses), asserted or unasserted, known or 
unknown, that I, my heirs, successors or assigns have or might have, which have arisen by reason of any 
matter, cause or thing whatsoever related to my employment (or termination of my employment) with the 
Company on or prior to the date on which this General Release is signed. 

(b) The terms “claims, obligations, or liabilities” (whether denominated claims, demands, causes of action, 
obligations, damages or liabilities) include, but are not limited to, any and all claims under any contract 
with the Company, claims of age, disability, race, religion, national origin, sex, retaliation, and/or other 
forms of employment discrimination, breach of express or implied contract, breach of employee 
handbook, practices or procedures, libel, slander, intentional tort or wrongful dismissal, claims for 
reinstatement or reemployment, arising under any federal, state, or local common or statutory law; claims 
for unpaid salary, commission or fringe benefits; or any other statutory claim before any state or federal 
court, tribunal or administrative agency, arising out of or in any way related to my employment 
relationship with the Company and its affiliates and the termination of that relationship. I will not file or 
permit to be filed on my behalf any such claim.

(c) This General Release constitutes, among other things, a waiver of all rights and claims I may have 
under the Age Discrimination in Employment Act of 1967 (29 U.S.C. 621, et seq.) (“ADEA”), the 
Americans with Disabilities Act of 1990, the Family and Medical Leave Act of 1993, Title VII of the 
United States Civil Rights Act of 1964, all as amended including the amendment set forth in 42 U.S.C. § 
1981 concerning damages in cases of intentional discrimination in employment and any other comparable 
national or state laws, all as amended, and as may be specified on or prior to the date on which this 
General Release is signed. 

(d) Notwithstanding the preceding paragraphs (b) or (c) or any other provision of this Agreement, this 
General Release is not intended to interfere with my right to file a charge with the Equal Employment 
Opportunity Commission (the “EEOC”) in connection with any claim I believe I may have against the 
Company or its affiliates. However, by executing this General Release, I hereby waive the right to recover 
in any proceeding I may bring before the EEOC or any state human rights commission or in any 
proceeding brought by the EEOC or any state human rights commission on my behalf. In addition, this 
General Release is not intended to interfere with my right to challenge that my waiver of any and all 
ADEA claims pursuant to this General Release is a knowing and voluntary waiver, notwithstanding my 
specific representation that I have entered into this General Release knowingly and voluntarily.

24

(e) This General Release is for any relief, no matter how denominated, including, but not limited to, 
injunctive relief, wages, back pay, front pay, compensatory damages, or punitive damages.

(f) This General Release shall not apply to any rights in the nature of indemnification or payments under 
(i) applicable law, (ii) the charter, bylaws or operating agreements of the Company, or (iii) applicable 
directors and officers insurance policies which I may have with respect to claims against me relating to or 
arising out of my employment with the Company and its affiliates or my service on their respective boards 
of directors, or any vested benefit to which I am entitled under any tax qualified pension plan of the 
Company or its affiliates, COBRA continuation coverage benefits or any other similar benefits required to 
be provided by statute. Furthermore, notwithstanding anything to the contrary contained in this Section 1, 
I do not release any of the Releasees from the Company’s obligation to timely provide me with all 
payments and benefits to which I am entitled pursuant to the terms of the Employment Agreement, or any 
other obligations of the Company under the Employment Agreement.

2.  Representations and Covenants. I hereby represent and agree to all of the following:

(a) I have carefully read this General Release.

(b) I understand it fully.

(c) I am freely, voluntarily and knowingly releasing the Releasees in accordance with the terms contained 
above.

(d) Before executing this General Release, I had twenty-one (21) days to consider my rights and 
obligations under this General Release.

(e) The period of time I had to consider my rights and obligations under this General Release was 
reasonable.

(f) Before signing this General Release, I was advised to consult with an attorney and given a reasonable 
period of time to do so and in executing this General Release have not relied on any representation or 
statement not set forth herein.

(g) Execution of this General Release and the General Release becoming enforceable (in accordance with 
paragraph (h) below) within 30 days from the date of my “separation from service” (as determined under 
Section 409A of the Internal Revenue Code of 1986, as amended, and the rules and regulations issued 
thereunder) is a condition to the Payments, which payments and benefits are in addition to anything of 
value to which I am already entitled to receive from the Company and its affiliates.

(h) For a period of seven (7) days following the date on which I sign this General Release, I may revoke it. 
Any such revocation must be made in writing and received by the Corporate Secretary of the Company, by 
the seventh day following the date on which I sign this General Release. The Company’s obligation to pay 
the consideration as set forth in Section 1 above shall not become effective or enforceable until this seven 
(7) day revocation period has expired without my having exercised my right to revoke.

(i) There are no pending lawsuits, charges, employee dispute resolution proceedings, administrative 
proceedings or other claims of any nature whatsoever, that I have brought (and which are pending) against 
any Releasee, in any state or federal court, before any agency or other administrative body or in any other 
forum.

(j) I am not aware of any material violation of any laws or Company policies or procedures by a Company 
employee or officer that has not been reported to Company officials.

25

(k) If I violate my obligations under the Employment Agreement and such violation causes material harm 
to the Company, I understand that, in addition to other relief to which the Company may be entitled, the 
Company shall be entitled to cease providing the Payments and benefits provided to me pursuant to

Section 1 above unless such violation is cured (if capable of being cured) within 30 days of notification by 
the Company to me of such violation (and, following such cure, all suspended payments shall be made in 
a single lump sum), and this General Release will remain in full force and effect.

(l) If I should hereafter make any claim or demand or commence or threaten to commence any action, 
claim or proceeding against the Releasees with respect to any matter, cause or thing which is the subject of 
the release under Section 1 of this General Release, this General Release may be raised as a complete bar 
to any such action, claim or proceeding, and the applicable Releasee may recover from me all costs 
incurred in connection with such action, claim or proceeding, including attorneys’ fees. 

(m) If any provision of this General Release is declared illegal, invalid, or unenforceable by any court of 
competent jurisdiction and cannot be modified to be enforceable, such provisions will immediately 
become null and void, leaving the remainder of this General Release in full force and effect. 

(n) This General Release shall be governed by and construed in accordance with the laws of the State of 
Delaware, without regard to conflicts of laws principles.

3. Declaration. I declare under penalty of perjury under the laws of the State of Delaware that the 
foregoing is true and correct.

___________________________ 

Date: ___________________

Craig Stilwell

Acknowledged before me this ______________

________________, NOTARY PUBLIC

26

 
 
 
Subsidiaries of Open Text Corporation as of June 30, 2020

Exhibit 21.1

Corporation Name

GXS (ANZ) Pty Limited
Open Text Pty Limited
Webroot Pty Ltd.
Xpedite Systems Pty Limited
Open Text Software Austria GmbH
Webroot Austria GmbH
Open Text Technologia Da Informacao (Brasil) Ltda.
8493642 Canada Inc.
Carbonite Cloud Backup (Canada) Inc.
GXS Canada Inc.
Open Text Canada Ltd.
Carbonite (China) Co., Ltd
Covisint Software Services (Shanghai) Co., Ltd.
GXS (Shanghai) Software Development Limited
Open Text Software Technology (Shanghai) Co., Ltd
Open Text s.r.o.
AVST Parent, LLC
Carbonite China Holdings, LLC
Carbonite India Holdings, LLC
Carbonite, Inc.
GXS International, Inc.
GXS, Inc.
Mozy, Inc.
Open Text Inc.
Open Text Holdings Inc.
Vignette Partnership, LP
Webroot Inc.
XMedius America Inc.
XMedius USA LLC
Open Text A/S
Acquisition U.K. Limited
Carbonite (UK) Limited
EasyLink Services International Limited
GXS Limited
GXS UK Holding Limited
ICCM Professional Services Limited
Liaison Technologies Limited
Metastorm Limited
Metastorm UK Limited
Open Text UK Limited
Resonate KT Limited
Sysgenics Limited
Webroot Services Limited

XMedius UK Limited

Xpedite Systems (UK) Limited

Liaison Technologies Oy

Open Text OY

Carbonite (France) SAS
XMedius Europe SAS

Jurisdiction

Australia
Australia
Australia
Australia
Austria
Austria
Brazil
Canada
Canada
Canada
Canada
China
China
China
China
Czech Republic
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Delaware, United States
Denmark
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales
England & Wales

England & Wales

England & Wales

Finland

Finland

France
France

Open Text SARL
Mailstore Software GmbH

Open Text Document Technologies GmbH
Open Text Software GmbH
Recommind GmbH

Global 360 China Limited
Open Text (Hong Kong) Limited

GXS India Technology Centre Private Limited
Open Text Corporation India Private Limited

Open Text Technologies India Private Limited
Vignette India Private Limited

Mozy International Limited
Open Text Ireland Limited

Webroot Global Holdings Limited
Webroot International Limited

Mozy Holdings Limited
Open Text S.r.l.

Open Text K.K.

Webroot K.K.

Open Text Software Technology (Malaysia) Sdn Bhd

Carbonite Securities Corporation

Habinger de Mexico, S. de R.L. de C.V.

Open Text, S. de R.L. de C.V.

Carbonite Holdings B.V.

Carbonite International Holdings B.V.

Carbonite Operations B.V.

Open Text Coöperatief U.A.
Open Text New Zealand Limited

3304709 Nova Scotia Limited

Open Text ULC

Open Text SA ULC (Nova Scotia)

Open Text Venture Capital Investment Limited Partnership

Open Text (Philippines), Inc.

Open Text Sp.z.o.o.

Nstein Technologies Inc.
XMedius Solutions Inc.
GXS Inc.
Open Text Korea Co., Ltd.
Open Text LLC
Open Text Technology LLC
Open Text Saudi Arabia LLC
EC1 Pte Ltd
Open Text (Asia) Pte Limited

Open Text South Africa (Pty) Limited

Open Text Software S.L.U.

Open Text AB
Carbonite GmbH

Open Text AG

GXS Ltd

France
Germany

Germany
Germany
Germany

Hong Kong
Hong Kong

India
India

India
India

Ireland
Ireland

Ireland
Ireland

Ireland - Bermuda
Italy

Japan

Japan

Malaysia

Massachusetts, United States

Mexico

Mexico

Netherlands

Netherlands

Netherlands

Netherlands
New Zealand

Nova Scotia, Canada

Nova Scotia, Canada

Nova Scotia, Canada

Ontario, Canada

Philippines

Poland

Quebec, Canada
Quebec, Canada
Republic of Korea
Republic of Korea
Russian Federation
Russian Federation
Saudi Arabia
Singapore
Singapore

South Africa

Spain

Sweden
Switzerland

Switzerland

Thailand

Open Text Public Sector Solutions, Inc.

Virginia, United States

Exhibit 23.1

Consent of Independent Registered Public Accounting Firm

The Board of Directors of Open Text Corporation

We consent to the use of:

• 

• 

our report dated August 5, 2020, on the consolidated financial statements of Open Text Corporation (the ”Company”), 
which comprise the consolidated balance sheets as at June 30, 2020 and June 30, 2019, the related consolidated statements 
of income, comprehensive income, shareholders’ equity and cash flows for each of the years in the three-year period ended 
June 30, 2020, and the related notes (collectively the “consolidated financial statements”), and
our report dated August 5, 2020 on the effectiveness of the Company’s internal control over financial reporting as of June 
30, 2020

each of which is included in this annual report on Form 10-K of the Company for the fiscal year ended June 30, 2020.

Our report on the consolidated financial statements refers to changes in accounting policies due to the adoption of the new 
accounting standard for “Leases” in the year ended June 30, 2020, and two new accounting standards, "Revenue from Contracts 
with Customers" and "Income Taxes: Intra-Entity Transfers of Assets Other Than Inventory" in the year ended June 30, 2019.

We also consent to the incorporation by reference of such reports in Registration Statement Nos. 333-184670, 333-146351, 
333-121377, 333-214427 and 333-87024 on Form S-8, and No. 333-235307 on Form S-3 of the Company.

/s/ KPMG LLP

Chartered Professional Accountants, Licensed Public Accountants

August 6, 2020

Toronto, Canada

Exhibit 31.1 

I, Mark J. Barrenechea, certify that: 

CERTIFICATIONS 

1. 

2. 

3. 

4. 

I have reviewed this Annual Report on Form 10-K of Open Text Corporation; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in 
all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the 
periods presented in this report; 

The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Securities Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Securities Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

a) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared; 

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to 
be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting 
and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles; 

c) 

Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and 

d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during 
the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that 
has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial 
reporting; and 

5. 

The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons 
performing the equivalent functions): 

a) 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and 
report financial information; and 

b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in 

the registrant's internal control over financial reporting. 

Date: August 6, 2020 

By:

/s/ MARK J. BARRENECHEA

Mark J. Barrenechea
Vice Chair, Chief Executive Officer and Chief Technology Officer

 
 
Exhibit 31.2 

I, Madhu Ranganathan, certify that: 

CERTIFICATIONS 

1. 

2. 

3. 

4. 

I have reviewed this Annual Report on Form 10-K of Open Text Corporation; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in 
all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the 
periods presented in this report; 

The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Securities Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Securities Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

a) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared; 

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to 
be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting 
and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles; 

c) 

Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and 

d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during 
the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that 
has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial 
reporting; and 

5. 

The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons 
performing the equivalent functions): 

a) 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and 
report financial information; and 

b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in 

the registrant's internal control over financial reporting. 

By:

/s/ MADHU RANGANATHAN

Madhu Ranganathan
Executive Vice President and Chief Financial Officer

Date: August 6, 2020 

 
 
CERTIFICATION PURSUANT TO 
18 U.S.C. SECTION 1350, AS ADOPTED 
PURSUANT TO SECTION 906 
OF THE SARBANES-OXLEY ACT OF 2002 

Exhibit 32.1 

In connection with the Annual Report on Form 10-K of Open Text Corporation (the “Company”) for the year ended 
June 30, 2020 as filed with the Securities and Exchange Commission (the “Report”), I, Mark J. Barrenechea, Vice Chair, Chief 
Executive Officer and Chief Technology Officer of the Company, certify, as of the date hereof, pursuant to 18 U.S.C. 
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that: 

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 

1934, as amended; and 

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and 

results of operations of the Company. 

By:

/s/ MARK J. BARRENECHEA

Mark J. Barrenechea
Vice Chair, Chief Executive Officer and Chief Technology Officer

Date: August 6, 2020 

 
 
CERTIFICATION PURSUANT TO 
18 U.S.C. SECTION 1350, AS ADOPTED 
PURSUANT TO SECTION 906 
OF THE SARBANES-OXLEY ACT OF 2002 

Exhibit 32.2 

In connection with the Annual Report on Form 10-K of Open Text Corporation (the “Company”) for the year ended 

June 30, 2020 as filed with the Securities and Exchange Commission (the “Report”), I, Madhu Ranganathan, Executive Vice 
President and Chief Financial Officer of the Company, certify, as of the date hereof, pursuant to 18 U.S.C. Section 1350, as 
adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that: 

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 

1934, as amended; and 

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and 

results of operations of the Company. 

Date: August 6, 2020 

By:

/s/ MADHU RANGANATHAN

Madhu Ranganathan
Executive Vice President and Chief Financial Officer

 
 
Annual Report 2020