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Overstock

ostk · NASDAQ Consumer Cyclical
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Ticker ostk
Exchange NASDAQ
Sector Consumer Cyclical
Industry Specialty Retail
Employees 1001-5000
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FY2017 Annual Report · Overstock
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

(Mark One)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 For the fiscal year ended December 31, 2017 

Or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 For the transition period from                        to                        

Commission file number: 000-49799

OVERSTOCK.COM, INC.
(Exact name of registrant as specified in its charter) 

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification Number)

Delaware

87-0634302

799 West Coliseum Way, Midvale, UT

(Address of principal executive offices)

84047

(Zip code)

(801) 947-3100

(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of Each Class

Common Stock, $0.0001 par value

Securities registered pursuant to Section 12(g) of the Act: None

Name of Each Exchange on Which Registered

Nasdaq Global Market

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

    No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes 

    No 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 

the preceding 12 months (or for such shorter period that the registrant was required to file such reports), (2) has been subject to such filing requirements for the past 90 
days. Yes 

   No 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to 
be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant 
was required to submit and post such files). Yes 

    No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best 

of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K, or any amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an 

emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 
of the Exchange Act.

Large accelerated filer 

Accelerated filer 

Non-accelerated filer 

(Do not check if a smaller reporting company)

Smaller reporting company 

Emerging growth company 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the act). Yes 

  No 

The aggregate market value of voting and non-voting common equity held by non-affiliates of the registrant as of the last business day of the registrant's most 
recently completed second quarter (June 30, 2017), was approximately $249.6 million based upon the last sales price reported by Nasdaq. For purposes of this disclosure, 
shares of Common Stock held by officers and directors and by others who may be deemed to be affiliates of the registrant have been included. The exclusion of such 
shares is not intended to, and shall not, constitute a determination as to which persons or entities may be affiliates as that term is defined in the federal securities laws.

There were 28,802,734 shares of the Registrant's common stock, par value $0.0001, outstanding on March 8, 2018.

DOCUMENTS INCORPORATED BY REFERENCE

Certain information required by Part III of Form 10-K is incorporated by reference to the Registrant's proxy statement for the 2018 Annual Stockholders 

Meeting, which will be filed with the Securities and Exchange Commission within 120 days after the end of the fiscal year to which this Report relates.

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
TABLE OF CONTENTS

Special Cautionary Note Regarding Forward-Looking Statements

Item 1.

Business

Item 1A. Risk Factors

Item 1B. Unresolved Staff Comments

Item 2.

Item 3.

Properties

Legal Proceedings

Item 4. Mine Safety Disclosures

Part I

Part II

Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity

Securities

Item 6.
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Selected Financial Data

Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A. Controls and Procedures

Item 9B. Other Information

Part III
Item 10. Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 13. Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accounting Fees and Services

Item 15.

Exhibits, Financial Statement Schedules

Item 16.

Form 10-K Summary

Part IV

Signatures
Financial Statements

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O, Overstock.com, O.com, O.co, Club O, Main Street Revolution, and Worldstock are registered trademarks of 
Overstock.com, Inc. Porch & Den and FinanceHub are also trademarks of Overstock.com, Inc. Other service marks, trademarks 
and trade names referred to in this Annual Report on Form 10-K are the property of their respective owners.

In this Report on Form 10-K, references to our "retail” business and to our "e-commerce" business are used 

interchangeably and have the same meaning. 

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SPECIAL CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Report on Form 10-K and the documents incorporated herein by reference, as well as our other public documents 
and statements our officers and representatives may make from time to time, contain forward-looking statements within the meaning 
of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. 
These statements are therefore entitled to the protection of the safe harbor provisions of these laws. These forward-looking statements 
involve risks and uncertainties, and relate to future events or our future financial or operating performance. The forward-looking 
statements include all statements other than statements of historical fact, including, without limitation, all statements regarding:

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our estimates of our financial results for the quarter ending March 31, 2018;
our strategies and plans for our e-commerce business and our Medici businesses, including our tZERO initiatives;
our plans to increase our branding and marketing expenditures significantly;
the possibility that we will pursue or attempt to pursue a strategic alternative that could change our business 
dramatically, including the possibility and potential effects of a sale of our e-commerce business, as well as the 
possibility that we will determine not to pursue any strategic alternative at all in the foreseeable future;
our expectation that if we sell our e-commerce business for cash and retain some or all of the after-tax proceeds of 
the sale, we would return a significant portion of the after-tax proceeds to our stockholders within 12 months after 
any such sale, by means of a stock repurchase program, dividend, one or more issuer tender offers or other means 
to our stockholders;
our discussion of the potential effects on our financial results of the new accounting standards that became 
effective for us January 1, 2018 relating to revenue recognition;
our discussion of the effects on us of the recent Tax Cuts and Jobs Act, including the effects on our deferred tax 
assets;
our expectations regarding the costs, benefits and risks of Medici Ventures' efforts to develop blockchain 
applications and tZERO's efforts to develop financial technology ("fintech") applications, including applications 
using blockchain technology, and including our expectations regarding the costs, benefits and risks of the 
operations of our majority-owned subsidiary tZERO;
all statements regarding the plans of our majority-owned subsidiary tZERO or of our subsidiary Medici Ventures;
our expectations regarding the costs, benefits and risks of tZERO's ownership of SpeedRoute and PRO Securities, 
each of which is a registered broker dealer;
our expectations regarding the costs, benefits and risks of having less than wholly owned subsidiaries, including 
our indirect 80% owned subsidiary tZERO and our currently wholly owned subsidiary Medici Ventures, which has 
issued stock options to employees and consequently may not be wholly owned in the future; 
our discussion of the security token offering currently being conducted by our majority-owned subsidiary tZERO, 
including the possibility that the proceeds of the security token offering might be treated as income to us for 
federal income tax purposes, which would increase our income tax expense, and might be treated as a liability 
rather than equity for accounting purposes, which would reduce tZERO's net book value compared to equity 
treatment, and the possibility that the security token offering will not raise a significant amount of funds or might 
not be completed at all;
our expectations regarding the costs, benefits and risks of our efforts and plans to advertise or offer financial 
product and services offerings on our website, including our plans to advertise discount stock brokerage trading 
services, and our expectations regarding the costs, benefits and risks of other additional businesses, innovations 
and projects that we or our subsidiaries may engage in, offer or advertise in the near future;
our expectations regarding Medici Ventures' recent purchase of a 50% interest in DeSoto Inc., a newly-formed 
public benefit corporation formed for the purpose of carrying out our collaboration with economist Hernando de 
Soto;
our discussion of our efforts to adapt to the changes that Google has made to its natural search engine algorithms 
and additional changes Google may make;
our beliefs regarding our ability to attract and retain customers in a cost-efficient manner;
the anticipated effectiveness of or potential improvements in our marketing;
our future operating and financial results, including any projections of revenue, profits or losses, contribution, 
technology expense, general and administrative expense, cash flow, capital expenditures or other financial 
measures or amounts or non-GAAP financial measures or amounts or anticipated changes in any of them;
our beliefs and expectations regarding the adequacy of our facilities, including leased and third-party operated 
warehouse facilities, as well as the possibility that we may add distribution centers or other distribution facilities 
to our distribution system or our expectations regarding the results of any such additions;
our expectations that we can comply with the requirements of our term loan agreement and related agreements, 
and that we can repay all amounts outstanding under the loan agreement without significant adverse effects on 
our business;

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our future capital requirements and our ability to satisfy our capital needs;
the adequacy of our liquidity and our ability, if any, to increase our liquidity or capital resources through 
traditional capital raising or tZERO's security token offering;
any possibility that we may purchase tZERO Security Tokens from our majority-owned subsidiary tZERO;
any possibility that tZERO may repay any or all of the amounts we have advanced to tZERO, or that we may 
accept tZERO Security Tokens to be issued by tZERO in satisfaction of any or all of such amounts;
tZERO's plans, including without limitation its plans to develop its Token Trading System;
our plans and expectations regarding the costs, benefits, and risks of attempting to develop technology 
applications including applications using or relating to blockchain technology and our plans to commercialize 
any of these potential applications;
our ability to retire or refinance the debt we have or incur in the future;
the competition we currently face and anticipate; 
the effects of current and future government regulation; 
our expectations for our international sales efforts and the anticipated results of our international operations;
our efforts to provide multi-channel fulfillment services;
our plans for further changes to our business;
our beliefs regarding current or future litigation or regulatory actions; 
our beliefs and expectations regarding existing and future tax laws and related laws and the application of those 
laws to our business including the results of tax assessments we receive periodically; 
our beliefs regarding the adequacy of our insurance coverage; 
our beliefs regarding the adequacy and anticipated functionality of our infrastructure, including our backup 
facilities and beliefs regarding the adequacy of our disaster planning and our ability to recover from a disaster or 
other interruption of our ability to operate our Website; 
our beliefs regarding our cybersecurity efforts and measures and our efforts to prevent data breaches and the 
costs we will incur in our ongoing efforts to avoid interruptions to our product offerings and other business 
processes from cyber-attacks and from data breaches; 
our ability to maintain or improve upon customer service levels that we and our customers consider acceptable; 
our beliefs regarding the adequacy of our order processing systems and our fulfillment and distribution 
capabilities;
our expectations regarding the costs and benefits of modifying our marketing efforts to deemphasize coupons;
our belief that we and our partners will be able to maintain inventory levels at appropriate levels despite the 
seasonal nature of our business and the rapid changes we encounter in customer demand for various products;
our expectations regarding our emphasis on home and garden product offerings;
our belief that we can successfully offer and sell a constantly changing mix of products and services; and
our other statements about the anticipated benefits and risks of our business and plans.

Further, in some cases, you can identify forward-looking statements by terminology such as may, will, could, should, 
likely, expect, plan, seek, intend, anticipate, project, believe, estimate, predict, potential, goal, strategy, future or continue, the 
negative of such terms or other comparable terminology. These statements are only predictions. Actual events or results may 
differ materially from those contemplated by our forward-looking statements for a variety of reasons, including among others:

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any changes we may make to our business as a result of our current ongoing review of potential strategic 
alternatives, which could involve a sale of our e-commerce business, a sale of, or business combination involving, 
Overstock in its entirety, a management-led buyout, and/or additional equity or debt financings;
the possibility that we may sell our e-commerce business for cash and retain some or all of the after-tax proceeds 
of the sale for use in our blockchain initiatives, which would result in our stockholders owning equity interests in 
a publicly-held corporation seeking to develop entirely new businesses and revenue streams, without the benefits 
of our current e-commerce business and the approximately $1.7 billion it generates in annual net revenues;
the potentially substantial corporate level income tax expense we could incur if we were to sell our e-commerce 
business in a taxable transaction;
the possibility that a sale of our e-commerce business would leave us without the revenues generated by the e-
commerce business but with most if not all of the expenses of operating a publicly-held corporation regardless of 
the sale of the e-commerce business;
the possibility that our well-publicized review of potential strategic alternatives may distract our management and 
other employees, may cause members of our management and/or other key employees to seek employment 
elsewhere, and may have adverse effects on our business and financial results;
the technical, operational, financial, regulatory, legal, reputational, marketing and other obstacles we would face 
in trying to create a profitable business with significant revenues from our blockchain initiatives;

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the potential effects on our financial results of the new accounting standards that became effective on January 1, 
2018, including new standards relating to revenue recognition, which could require us to present our revenues on 
a net rather than gross basis, which would not affect our future profits or losses, but would cause us to report 
substantially lower revenues in the future;
the possibility that the recent Tax Cuts and Jobs Act will have adverse effects on us in addition to those we have 
already identified;
the possibility that the proceeds of the security token offering currently being conducted by tZERO might be 
treated as income to us for federal income tax purposes;
the possibility that the proceeds of the security token offering currently being conducted by our majority-owned 
subsidiary tZERO might be treated as a liability rather than equity for accounting purposes, which would reduce 
tZERO's net book value compared to equity treatment;
the possibility that the security token offering currently being conducted by tZERO could result in claims against 
tZERO and/or us;
the possibility that we will increase our sales and marketing activities substantially, which could have an adverse 
effect on our near-term financial results;
the costs of, and any difficulties we may encounter with, the implementation of our growth strategies for our e-
commerce business, including our plans to invest more heavily in sales and marketing activities, new distribution 
facilities, our technology platforms, our Club O rewards program and our private label strategy;
the cost and availability of online and traditional advertising, and the results of our various brand building and 
marketing campaigns;
difficulties we have encountered and continue to encounter with changes that Google has made to its natural 
search engine algorithms, which have periodically resulted in lower rankings of our products and may continue to 
do so, and future changes that Google and other search engine companies may make to their natural search 
engine algorithms, which may have similar effects on us;
increasing competition, including competition from well-established competitors including Amazon.com, 
competition from competitors based in China or in other relatively low-cost jurisdictions, competition from 
well funded companies willing to incur substantial losses in order to build market share, and from others 
including competitors with business models that include delivery capabilities that we cannot currently match and 
may not be able to match in the foreseeable future;
difficulties we may encounter in connection with our efforts to offer services to our customers outside of our retail 
e-commerce business, including the credit, insurance, discount brokerage trading services and automated 
investment advisory services we advertise;
difficulties, including expense and any operational or regulatory issues we may encounter in connection with 
tZERO or its subsidiaries, including its two registered broker-dealers, SpeedRoute and PRO Securities;
technical, operational, regulatory or other difficulties we may encounter with our Medici or tZERO blockchain 
and financial technology initiatives, including any difficulties we may have marketing any products or services 
tZERO may offer, whether due to lack of market size or acceptance or as a result of competition from any of the 
numerous competitors seeking to develop competing technologies or systems or as a result of patents that may be 
granted to other companies or persons, and losses we may continue to incur in connection with our Medici and 
tZERO blockchain and financial technology initiatives;
the difficulties tZERO will face in attempting to market its DLR Software, and the possibility that we and/or 
tZERO have overestimated the demand for, and/or the size of the intended market for the DLR Software or may 
face regulatory issues relevant to the DLR Software;
the difficulties tZERO will face in attempting to generate revenues from blockchain-based applications of any 
nature;

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companies in which Medici Ventures owns an interest;
difficulties we may have with the assets or interests in other companies that we or our subsidiaries Medici 
Ventures or tZERO may have made or may make in the future, including any impairment we may recognize with 
respect to assets or businesses that we, Medici Ventures or tZERO have acquired or may acquire, including with 
respect to our interests in companies that are in startup or development stages;
any liability or expense we may incur as a result of our interests in other companies, whether as a result of 
regulatory issues or otherwise;
any downturn in the U.S. housing industry or other changes in U.S. and global economic conditions or U.S. 
consumer spending;
the imposition of tariffs or occurrence of other factors that increase the price of importing into the U.S. the types 
of merchandise we sell in our e-commerce business;

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our failure to maintain our existing relationships with our fulfillment partners or build new relationships with 
fulfillment partners on acceptable terms;
our failure to maintain optimal levels of product quality, quantity and assortment or to attract sufficient consumer 
interest in our product offerings;
any claims we may face regarding the quality, safety or labelling of the products we offer;

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and the mix of direct/partner sourcing of the products we offer, and difficulties we may encounter as a result of our 
efforts to change various aspects of our business model frequently and rapidly;
the mix of products purchased by our customers and changes to that mix;
any claims we may face regarding cyber security issues or data breaches or difficulties we encounter regarding 
Internet or other infrastructure or communications impairment problems or the costs of preventing or responding 
to any such problems;
any problems with or affecting our payment card processors, including cyber-attacks, Internet or other 
infrastructure or communications impairment or other events that could interrupt the normal operation of the 
payment card processors or any difficulties we may have maintaining compliance with the rules of the payment 
card processors;
any substantial decrease in our liquidity, whether as a result of our repayment of our term loan, as a result of our 
business operations, or as a result of litigation or other claims against us, and the possibility that we will be 
unable to obtain financing or any other source of liquidity adequate to enable us to continue our operations;
problems with or affecting the facility where substantially all of our computer and communications hardware is 
located or other problems that result in the unavailability of our Website or reduced performance of our 
transaction systems;
the extent to which we may owe income or sales taxes or may be required to collect sales taxes or report sales or 
to modify our business model in order to avoid being required to collect sales taxes or report sales or avoid the 
application of other types of taxes, and any liabilities that may ultimately be imposed upon us for not having 
collected sales tax in jurisdictions in which we have not done so;
the possibility that the United States Supreme Court may overturn the sales and use tax physical presence nexus 
requirement previously upheld by the Supreme Court in 1992 in Quill v. North Dakota;
any losses or issues we may encounter as a consequence of accepting or holding bitcoin or other 
cryptocurrencies, whether as a result of regulatory, tax or other legal issues, technological issues, value 
fluctuations, lack of widespread adoption of bitcoin or other cryptocurrencies as an acceptable medium of 
exchange or otherwise;
difficulties we may have in responding to technological changes;
losses we may incur due to fraud or our inability to prevent or limit fraud;
claims or other problems we may encounter as a result of the listing or sale on our Website of pirated, counterfeit 
or illegal items;
difficulties we may have financing our operations or our expansion with either internally generated funds or 
external sources of financing;
any failure by us to maintain compliance with the requirements of our current loan agreement or any future loan 
agreement or related agreements;
any environmental liabilities we may incur relating to the real estate one of our wholly owned subsidiaries 
purchased for our corporate headquarters;
any failure of any of our product or service offerings outside of our main shopping Website offerings to provide 
the benefits we expect from them;
any difficulties we may encounter as a result of our reliance on numerous third parties that we do not control for 
the performance of critical functions material to our business;
any difficulties we may encounter in connection with the rapid shift of e-commerce and online payments to mobile 
and multi-channel commerce and payments;
our inability to increase market share or revenue in accordance with our plans;
difficulties with the management of our growth and any periods in which we fail to grow in accordance with our 
plans;
difficulties we may encounter in connection with our efforts to emphasize our home and garden product offerings 
and to brand ourselves as a home and garden shopping destination, including the risk that our sales of home and 
garden product offerings could decrease substantially as a result of a significant downturn in some or all of the 
U.S. housing market;
fluctuations in our operating results;
difficulties we may encounter in connection with our efforts to expand internationally, including claims we may 
face and liabilities we may incur in connection with those efforts;

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adverse results in legal proceedings, investigations or other claims;
any difficulties we may have optimizing our warehouse operations;
the risks of inventory management and seasonality, particularly with inventory subject to rapid price declines;
any decrease in the rate of growth of e-commerce, particularly in home goods, and the occurrence of any event 
that would adversely affect e-commerce or discourage or prevent consumers from shopping online or via mobile 
apps;
the possibility that we will suffer adverse consequences as a result of one or more of the related party transactions 
we have entered into or other related party transactions that we may enter into in the future; and
the other risks described in this report or in our other public filings.

In evaluating all forward-looking statements, you should specifically consider the risks outlined above and in this 

Report, especially under the headings "Risk Factors," "Legal Proceedings," and "Management's Discussion and Analysis of 
Financial Condition and Results of Operations." These factors may cause our actual results to differ materially from those 
contemplated by any forward-looking statement. Although we believe that our expectations reflected in the forward-looking 
statements are reasonable, we cannot guarantee or offer any assurance of future results, levels of activity, performance or 
achievements or other future events.

Our forward-looking statements contained in this report speak only as of the date of this report and, except as required 
by law, we undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the 
date of this report or any changes in our expectations or any change in any events, conditions or circumstances on which any of 
our forward-looking statements are based.

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ITEM 1. BUSINESS

PART I

The following description of our business contains forward-looking statements relating to future events or our future 

financial or operating performance that involve risks and uncertainties, as set forth above under "Special Note Regarding 
Forward-Looking Statements." Our actual results could differ materially from those anticipated in these forward-looking 
statements as a result of certain factors described in this Annual Report on Form 10-K, including those set forth above in the 
Special Cautionary Note Regarding Forward-Looking Statements or in Section 1A under the heading "Risk Factors" or 
elsewhere in this Annual Report on Form 10-K.

Introduction

We are an online retailer and advancer of blockchain technology. Through our online retail business, we offer a broad 

range of price-competitive products, including furniture, home decor, bedding and bath, housewares, jewelry and watches, 
among other products. We sell our products and services through our Internet websites located at www.overstock.com, 
www.o.co and www.o.biz (referred to collectively as the "Website"). Although our three websites are located at different 
domain addresses, the technology and equipment and processes supporting the Website and the process of order fulfillment 
described herein are the same for all three websites.

In late 2014, we began working on initiatives to develop and advance blockchain technology, which we refer to 

collectively as Medici. As part of our Medici initiatives, we have formed a wholly-owned subsidiary Medici Ventures, Inc. 
("Medici Ventures") and acquired a majority interest in a financial technology company and two related registered broker 
dealers which are owned by our majority-owned subsidiary tØ.com, Inc. ("tZERO"). Medici Ventures has also purchased 
interests in several blockchain technology companies. In 2015, we were the first public company to issue a private security 
using blockchain technology and in December 2016, as a demonstration of our technology, we issued publicly traded 
blockchain preferred shares of Overstock.com, Inc.

Our company, based near Salt Lake City, Utah, was founded in 1997. We launched our initial website in March 1999 

and were re-incorporated in Delaware in 2002. As used herein, "Overstock," "Overstock.com,", "O.co," "we," "our" and similar 
terms include Overstock.com, Inc. and our majority-owned subsidiaries, unless the context indicates otherwise.

Industry Overview

We estimate, based on 2017 estimates from eMarketer, Home Furnishing Stores and Digital Commerce Report (2017), 
estimates from other publicly available reports, and our own analysis, that e-commerce sales of home goods in the United States 
market totaled approximately $36 billion for the year ended December 31, 2017, and that they are expected to grow 
approximately 16% during 2018. We believe that our products are in approximately 40 million homes in the United States, or 
approximately one-third of all United States households. We believe that the furniture and home goods market, which is highly 
fragmented and has traditionally been served by brick and mortar stores, will continue transitioning to online sales, particularly 
as Millennial consumers (defined as those aged 20-36), who are generally comfortable shopping online, start families and move 
into new homes. The percentage of Millennials who bought furniture online in 2016 has been estimated at 47%, which is nearly 
double the next closest generational group (26% for Gen X).

Our Retail Business

Our retail business constitutes the vast majority of our business and, through December 31, 2017, generated nearly all 
of our net revenues. In our retail business, our goal is to provide goods to furnish and accessorize "dream homes" for our target 
customers—consumers who seek quality, stylish merchandise at bargain prices. At December 31, 2017, we offered 2.8 million 
products (6.0 million SKUs), of which over 99% were in-line products (products in active production). At December 31, 2017, 
we were offering three private label brands - Porch & Den, Carson Carrington and OSleep - and had more than 1,000 private 
label products available on our Website and intend to add additional private label brands, including home products brands, 
using our strength in home products to help build our private label brands. We regularly change our product assortment to meet 
the evolving preferences of our customers and current trends. Our products include, among others, furniture, home décor 
including rugs, bedding and bath, home improvement and kitchen items, and, to a lesser extent, jewelry and watches. We 
compete primarily based on:

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•  Quality customer experience with an emphasis on price, value, and a wide assortment of products delivered in a 

personalized format with the convenience of our mobile app, and with the benefits of our award-winning customer 
care;
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Proprietary technologies which we believe help us provide our customers with a quality shopping experience;
•  Logistics capabilities tailored to the furniture and home goods category and developed over our many years of e-

commerce experience; 

•  Long-term mutually beneficial relationships with our partners, which currently number approximately 4,100; and
•  Our Club O Loyalty Program, which we believe increases customer engagement and retention.

We have organized our retail business (sales of product offered through the Shopping Section of our Website) into two 

principal segments – a "direct" business and a "partner" business. For 2017, approximately 95% of our net sales were from 
transactions in which we fulfilled orders from manufacturers, distributors and other suppliers ("partners") selling on our 
website, who we generally direct to ship goods sold from their own warehouses, while we generally handle returns and 
customer service (our "partner" business). The remaining 5% of our net sales came from direct sales of our own inventory 
shipped from our warehouse, including some customer returns of partner products (our "direct" business). We provide our 
partners with access to a large customer base and convenient services for order fulfillment, customer service, returns handling, 
and other services. Our team of customer service representatives assists customers by telephone, instant online chat and e-mail. 
We also derive revenue from other businesses advertising products or services on our Website. Our sales are primarily to 
customers located in the United States. During the years ended December 31, 2017, 2016 and 2015 no single customer 
accounted for more than 1% of our total net revenue.

Retail direct business

Our retail direct business includes sales made to individual consumers and businesses from our owned inventory 
which are fulfilled primarily from our warehouse in Salt Lake City, Utah. Our warehouses primarily fulfill orders from our 
retail direct business. Our warehouses generally ship between 2,000 and 5,000 packages per day and up to approximately 6,000 
packages per day during peak periods.

Retail partner business

In our retail partner business, we sell merchandise from our partners primarily through our Website. We are the 
primary obligor for the majority of these sales transactions and we record revenue from the majority of these sales transactions 
on a gross basis. We generally have the ability to set pricing and source merchandise from our partners based on our discretion. 
Our use of the term "partner" does not mean that we have formed any legal partnerships with any of our partners. We currently 
have relationships with approximately 4,100 third parties who supply the vast majority of products on our Website. These 
partners generally perform the same fulfillment operations as our warehouses, such as order picking and shipping. We retain the 
right to re-direct and control the products during shipment and we handle returns and customer service related to substantially 
all orders placed through our Website. Revenue generated from sales on our Shopping site from both the direct and partner 
businesses is recorded net of returns, coupons and other discounts.

Both direct and partner revenues are seasonal, with revenues historically being the highest in the fourth quarter, which 
ends December 31, reflecting higher consumer holiday spending. We anticipate this will continue for the foreseeable future. To 
the extent possible we maintain supplier relationships, and seek new supplier relationships, for both our direct and partner 
businesses, and also use our working capital, to ensure a continuous allotment of product offerings for our customers. Because 
some (less than 1%) of our product offerings are closeout merchandise, some of our suppliers cannot supply products to us on a 
continuous basis.

Generally, we require authorization from credit card or other payment vendors whose services we offer to our 
customers (such as PayPal) or verification of receipt of payment, before we ship products to consumers or business purchasers. 
From time to time we grant credit to our business purchasers with normal credit terms (typically 30 days). For sales in our 
partner business, we generally receive payments from our customers before our payments to our suppliers are due.

Growth Strategies for Our E-Commerce Business

Our growth strategies for our e-commerce business include:

Invest in branding and marketing - We believe that some of our direct competitors spend significantly higher 
percentages of their revenue on marketing than we do, and that we need to increase our branding and marketing expenditures in 
order to increase our market share in the e-commerce home goods market and educate consumers about our current position as 
9

 
an online retailer offering a wide assortment of quality home goods and other products at low prices and with a high level of 
customer service.

Invest in distribution facilities - We want to invest in additional distribution facilities to speed shipping and improve 

our customer service. We offer third party logistics services to our partners. Partners participating in this program store products 
in one or more of our warehouses, which benefits our customers and us by providing a more predictable supply of inventory 
and a better customer experience, and we believe that by adding additional distribution facilities we can improve our customers' 
shopping experience. 

Expand investment in technology platforms - We have invested for years in building platforms that automate vendor 

management, product pricing, website personalization and search relevance. We want to make additional investments in 
automation, technology and engineering resources because we believe they can improve our customers' shopping experience.

Expand Club O rewards program to enhance customer loyalty - We believe that membership in our Club O rewards 

program increases customer engagement. We want to make additional investments in the program, primarily to increase 
member benefits and to develop additional personalization programs. We believe that these changes will increase the 
attractiveness of the program to customers. 

Accelerate private label strategy - We launched our private label initiative in the third quarter of 2017. Our strategy is 
to add private label home products brands, using our strength in home products to help build our private label brands. We have 
developed and are currently offering 17 private label brands and have more than 7,500 products available on our Website. We 
believe that private label brands can generate significant brand equity and customer loyalty.

We believe that we have operated for years with relatively limited capital compared to some of our competitors. Based 

on filings by public companies, we believe that many of our competitors, including Amazon, Groupon, Wayfair, and Zulily, 
have operated with more capital than we have. Although our 2017 results were substantially worse, from 2012 through 2016 
inclusive we were profitable and had year-over-year increases in our total net revenue. With the exception of 2011, our annual 
GAAP operating margin from 2009 through 2016 was approximately 1%. We also believe that our customer acquisition costs 
are substantially lower than Wayfair's. We calculate our 2017 customer acquisition cost at $50, which is less than 70% of the 
"illustrative customer acquisition cost" of $73 Wayfair presented in its Q4 2017 earnings presentation. We believe that these 
results demonstrate that we still have the ability to operate our retail business at a profit in the future, but we also believe that in 
the current intensely competitive battle for market share in the home goods e-commerce market, we need to build market share 
and need to increase our expenditures substantially to do so.

Our ability to pursue some or all of these plans, and the extent to which we would be able to pursue some or all of 

them, will depend on the resources we have available, and may require significantly more capital than we currently have. See 
Item 7 of Part II, "Management's Discussion and Analysis of Financial Condition and Results of Operations"—"Liquidity and 
Capital Resources."

Medici Business Initiatives

Our Medici business initiatives seek to leverage the security, transparency and immutability of cryptographically 

protected, distributed ledgers, such as blockchains, and are focused on solving important problems, including financial 
transaction issues, particularly in the area of securities settlement. Our wholly-owned subsidiary, Medici Ventures, conducts its 
primary business through its majority-owned subsidiary tZERO, which includes a financial technology company and two 
related registered broker dealers. Medici Ventures also holds interests in several technology companies whose focuses include 
commercial blockchain applications, digital currency solutions, compliance, identity, voting, and land. Our Medici business 
initiatives are described in more detail below under "Medici."

As described further in Item 15 of Part IV, "Financial Statements"—Note 21. Business Segments, contained in the 

"Notes to Consolidated Financial Statements" of this Annual Report on Form 10-K, we determined our segments based on how 
we manage our business, which, in our view, consists primarily of our Retail and Medici businesses. As described above, our 
Retail business consists of our Direct and Partner reportable segments. We use gross profit as the measure to determine our 
reportable segments because there is not discrete financial information available below gross profit for our Direct and Partner 
segments. As a result, our Medici business is not significant as compared to our Direct and Partner segments and is included in 
Other. Our Other segment consists of Medici.

10

 
Other Offerings

We offer additional products or services that may complement our primary offerings, but are not significant to our 

revenues. These include:

•  Worldstock Fair Trade, a store within our Website that offers handcrafted products made by artisans all over the 

• 

world to help improve the lives of people in emerging economies;
Supplier Oasis, a single integration point through which our partners can manage their products, inventory and 
sales channels, and also obtain multi-channel fulfillment services through our distribution network;

•  Our international business where we offer products to customers outside the United States using third party 

logistics providers;

• 

•  Cars by Overstock, a portal within our Website where our customers can search millions of new, used and certified 
pre-owned cars from dealers and private parties – all in one place with convenient financing and warranty options;
FinanceHub, a portal within our Website where our customers can shop for loans, credit cards, and insurance, and 
can now also access links to automated financial advisory services and discounted stock brokerage services; and
Pet Adoptions, a free service and portal within our Website that leverages our technology to display pets available 
for adoption from shelters across the United States. 

• 

Manufacturer, Supplier and Distribution Relationships

Generally, our manufacturers, distributors, or other suppliers regularly communicate to us the quantity of products that 
are held in reserve for us. Although our contracts grant us actionable rights to such products, our contracts do not guarantee the 
availability of those products for a set duration. Our manufacturer, distributors, and supplier relationships are based on 
historical experience with manufacturers, distributors, and other suppliers and do not obligate or entitle us to receive 
merchandise on a long-term or short-term basis. Our manufacturer, distributor, and supplier relationships are generally non-
exclusive and we retain the right to select and change our suppliers at our discretion. In our direct business, we purchase the 
products from manufacturers, distributors, or other suppliers using standard purchase orders. Generally, manufacturers, 
distributors, and suppliers do not control the terms under which products are sold through our Website.

Products

Our Website Shopping section is organized into product and service lines or featured categories, including: Furniture, 
Rugs, Decor, Bed & Bath, Home Improvement, Kitchen, Outdoor, Jewelry, Watches, Women, Men, Kids & Baby, Worldstock 
Fair Trade, Cars by Overstock, FinanceHub, and Pet Adoptions. We frequently reorganize our departments and/or categories to 
better reflect our current product offerings.

For the years ended December 31, 2017, 2016 and 2015, the percentages of sales contributed by similar classes of 

products were as follows:

Product Lines
Home and garden(1)

Furniture
Home decor
Other

Total home and garden
Jewelry, watches, clothing and accessories

Electronics and computers
Other
Total

2017

2016

2015

35%
25%
21%
81%
9%

2%
8%
100%

34%
22%
23%
79%
10%

3%
8%
100%

33%
19%
25%
77%
11%

3%
9%
100%

(1) Home and garden includes furniture, home decor, garden and patio, kitchen and dining, bedding, home 
improvement, housewares and other related products.

Sales and Marketing

We use a variety of methods to target our retail consumer audience, including online campaigns, such as advertising 

through keywords, product listing ads, display ads, search engines, affiliate marketing programs, social coupon websites, 

11

 
 
portals, banners, e-mail, direct mail, and viral and social media campaigns. We also do brand advertising through television, 
radio, print ads, and event sponsorships.

Customer Service

We are committed to providing superior customer service. We staff our customer service department with dedicated in-

house and outsourced professionals who respond to phone, instant online chat, and e-mail inquiries on products, ordering, 
shipping status, returns, and other areas of customer inquiry.

Technology

We use our internally developed Website and a combination of proprietary technologies and commercially available 

licensed technologies and solutions to support our retail operations. We use the services of multiple telecommunications 
companies to obtain connectivity to the Internet. Currently, our primary computer infrastructure is located in a data center in 
Utah. We also have other data centers which we use for backups, redundancy, development, testing, disaster recovery, and 
corporate systems infrastructure.

Competition

Internet retail is intensely competitive and has relatively low barriers to entry. We believe that competition in this 

industry is based predominantly on:

price;
product quality and assortment;
shopping convenience;

• 
• 
• 
•  website organization and load speed;
order processing and fulfillment;
• 
order delivery time;
• 
• 
customer service;
•  website functionality on mobile devices;
• 
• 

brand recognition; and
brand reputation.

We compete with other online retailers, traditional retailers, and liquidation "brokers" which may specifically adopt 

our methods and target our customers. We currently or potentially compete with a variety of companies that can be divided into 
several broad categories:

• 
• 
• 
• 
• 

• 

online discount general retailers;
online private sale sites;
online specialty retailers;
liquidation e-tailers;
traditional general merchandise and specialty retailers and liquidators, many of which have a significant online 
presence; and
online retailers who are developing significant "brick and mortar" capabilities.

Many of our current and potential competitors have greater brand recognition, longer operating histories, larger 

customer bases, and significantly greater financial, marketing, and other resources than we do. Further, any of them may enter 
into strategic or commercial relationships with larger, more established and well-financed companies, including exclusive 
distribution arrangements with our vendors or service suppliers that could deny us access to key products or needed services, or 
acquisitions of our suppliers or service providers, having the same effect. Many of them do or could devote greater resources to 
marketing and promotional campaigns and devote substantially more resources to their website and systems development than 
we do. Many have supply chain operations that decrease product shipping times to their customers, have options for in-store 
product pick-up, allow in-store returns, or offer other delivery and returns options that we do not have. New technologies, the 
continued enhancement of existing technologies, developments in related areas such as same-day product deliveries, and the 
development of proprietary delivery systems increase competitive pressures on us. Based on filings by public companies, we 
believe that many of our competitors, including Amazon, Groupon, Wayfair, and Zulily, have operated with more capital and 
have more financial flexibility to invest in growth than we have. Although we believe that our 2017 customer acquisition costs 
of approximately $50 were less than 70% of the "illustrative customer acquisition cost" of $73 Wayfair presented in its Q4 2017 
earnings presentation, other competitors of ours may have lower customer acquisition costs than we do. We believe that our 

12

 
results from 2012 through 2016 demonstrate that we can operate our retail business at a profit, but we also believe that in the 
current intensely competitive battle for market share in the home goods e-commerce market, we need to build market share and 
need to increase our expenditures substantially to do so. We cannot ensure that we will be able to compete successfully against 
current or future competitors or address increased competitive pressures (see Item 1A—"Risk Factors").

Seasonality

Our retail business is affected by seasonality because of the holiday season, which historically has resulted in higher 

sales volume during our fourth quarter, which ends December 31. We recognized 26.2%, 29.2%, and 29.0% of our annual 
revenue during the fourth quarter of 2017, 2016, and 2015, respectively.

Financial Information about Business Segments and Geographic Areas

See Item 15 of Part IV, "Financial Statements"—Note 21. Business Segments for information regarding our business 

segments and geographical areas.

Intellectual Property and Trade Secrets

We regard our domain names and other intellectual property as critical to our success. Included in our intellectual 

property is some of the financial technology we have developed as part of our Medici initiatives. We rely on a combination of 
laws and contractual restrictions with our employees, customers, suppliers, affiliates, and others to establish and protect our 
proprietary rights, including the law pertaining to trade secrets. Despite these precautions, it may be possible for a third party to 
copy or otherwise obtain and use our intellectual property or trade secrets without authorization. In addition, we cannot ensure 
that others will not independently develop similar intellectual property. Although we have registered and are pursuing the 
registration of our key trademarks in the United States and some other countries, some of our trade names may not be eligible to 
receive registered trademark protection. In addition, effective trademark protection may not be available or we may not seek 
protection in every country in which we market or sell our products and services, including in the United States. Additionally, 
our efforts to protect our trade secrets may not succeed.

Third parties have in the past recruited and may in the future recruit our employees who have had access to our 
proprietary technologies, processes and operations. These recruiting efforts expose us to the risk that such employees and those 
hiring them will misappropriate and exploit our intellectual property and trade secrets.

Medici

Medici Overview

In late 2014, we began working on initiatives to develop and advance blockchain technologies. We pursue these 

initiatives through our wholly-owned subsidiary, Medici Ventures and Medici Ventures' majority-owned subsidiary tZERO. 
These initiatives remain in the start-up phase, and neither Medici Ventures nor tZERO has generated any significant revenues 
from any blockchain-based technology or application of blockchain technology. We have spent a total of approximately $107 
million over the last three years in our Medici business as of the end of February 28, 2018, with most of that being spent in our 
majority-owned subsidiary tZERO.

A blockchain is a cryptographically secured, distributed infrastructure, or network, which may be accessed and in 

some cases maintained by each member of the network. Medici Ventures' strategy is to develop and advance blockchain 
technology to broaden access to capital, financial markets and other applications, and allow individuals to connect directly 
without intermediaries. Medici Ventures has a team of approximately 30 software engineers, developers and other technologists, 
approximately half of whom work in blockchain development and deployment, and approximately half of whom work in 
enterprise level software development and deployment. Medici Ventures utilizes those software engineers, developers and other 
technologists in tZERO's projects. Medici Ventures has also purchased relatively small strategic interests in blockchain-related 
businesses, particularly in businesses where Medici Ventures believes it can strategically deploy its software engineers, 
developers or other technologists to support those businesses as appropriate. These include PeerNova, Bitt, IdentityMind, 
Factom, SettleMint, Ripio, Spera, Symbiont, Voatz and Bitsy, whose focuses include commercial blockchain applications, 
capital markets applications, digital currency, money and banking applications, compliance, personal identity, voting, and 
property and land applications. Most of these interests are small, both in dollar terms and in the percentage interests that Medici 
Ventures owns, but Medici Ventures takes an active role in the companies to the extent its resources permit it and the respective 
companies desire to have Medici Ventures do so. Medici Ventures' primary business is its approximately 80% interest in 
tZERO, which, as described below, is a financial technology company pursuing potential financial applications for blockchain 
13

technologies. See "tZERO" below and "Risk Factors—Risks Relating to Our Medici Business." Medici recently acquired a 50% 
interest in DeSoto Inc., which is a public benefit corporation formed to carry out our collaboration with economist Hernando de 
Soto. DeSoto intends to build systems using blockchain, social media, artificial intelligence, and mobile apps to help develop 
more effective records of ownership in developing countries. DeSoto does not currently have a specific plan to generate 
revenues or profits, and does not expect to generate revenues or profits in the foreseeable future. See "Risk Factors—Risks 
Relating to Our Company - Our 50% subsidiary DeSoto, Inc. is a public benefit corporation."

All of the companies in which Medici Ventures holds strategic interests are startup businesses, businesses in the 

development stage or businesses with a short operating history. See "Risk Factors—Risks Relating to Our Medici Business."

tZERO 

Medici Ventures' majority-owned subsidiary tZERO is a financial technology company pursuing potential financial 
applications of blockchain technologies as well as non-blockchain businesses. tZERO is currently involved in, among other 
things, the following:

•  Non-blockchain services - SpeedRoute and PRO Securities. tZERO owns two registered broker-dealers, 

SpeedRoute, LLC ("SpeedRoute") and PRO Securities, L.L.C. ("PRO Securities"). SpeedRoute is an electronic, 
agency only Financial Industry Regulatory Authority, Inc. ("FINRA")-registered broker-dealer that provides 
connectivity for its customers to U.S. equity exchanges as well as off-exchange sources of liquidity such as dark 
pools. All of SpeedRoute's customers are registered broker-dealers. SpeedRoute does not hold, own or sell 
securities. PRO Securities is a FINRA-registered broker-dealer that owns and operates the PRO Securities 
alternative trading system (the "PRO Securities ATS"), which has filed a Form ATS with the Securities and 
Exchange Commission ("SEC") notifying the SEC of its activities as an alternative trading system, or ATS. An 
ATS is exempted from the definition of an "exchange" under Section 3(a)(1) of the Securities Exchange Act of 
1934, as amended (the "Exchange Act") if it complies with Regulation ATS, which includes, among other things, 
the requirement to register as a broker-dealer and file a Form ATS with the SEC to provide notice of the ATS's 
operations. Although Section 3(a)(1) provides the definition of an exchange, Exchange Act Rule 3b-16(a) provides 
a functional test to assess whether a trading system meets this definition—an entity or organization that (1) brings 
together the orders for securities of multiple buyers and sellers; and (2) uses established, non-discretionary 
methods (whether by providing a trading facility or by setting rules) under which such orders interact with each 
other, and the buyers and sellers entering such orders agree to the terms of the trade. A system that meets the 
criteria of Rule 3b-16(a), and is not excluded under Rule 3b-16(b), must register as a national securities exchange 
pursuant to Sections 5 and 6 of the Exchange Act or operate pursuant to an appropriate exemption. A frequently 
used exemption, which is relied upon by the PRO Securities ATS, is the exemption in Rule 3a1-1(a)(2) that 
exempts an ATS that complies with Regulation ATS. As a result, provided that it complies with the requirements 
of Regulation ATS, the PRO Securities ATS is not subject to the registration requirement of Section 5 of the 
Exchange Act. The PRO Securities ATS is a closed system available only to its broker dealer subscribers. PRO 
Securities does not accept orders from non-broker dealers, nor does it hold, own or sell securities.

•  Non-blockchain services - Automated Investment Advisory Services. tZERO recently purchased 65.8% of the 
membership units of ES Capital Advisors, LLC ("ES Capital"), a registered investment advisor under the 
Investment Advisers Act of 1940. tZERO now operates the ES Capital business under the name tZERO Advisors 
and offers automated investment advisory services through our website's FinanceHub. 

•  Non-blockchain services - StockCross Financial Services, Inc. On January 31, 2018, tZERO purchased a 24% 

interest in StockCross Financial Services, Inc. ("StockCross"), an affiliate of Siebert Financial Corp. ("Siebert"), 
and an interest in Siebert, for $12 million. As of the date of this Report, tZERO holds approximately 5.1% of 
Siebert's outstanding common stock. tZERO believes that StockCross, a self-clearing brokerage firm, will be an 
important part of a network of financial firms that tZERO intends to assemble.

•  Non-blockchain services - Agreement with Muriel Siebert & Co. On December 31, 2017, tZERO, SpeedRoute and 
Muriel Siebert & Co. Inc. ("Muriel Siebert") entered into an agreement pursuant to which Muriel Siebert is now 
advertising discounted online trading of U.S. equity securities on Overstock's website.

•  Non-blockchain services - Acquisition of Majority Interest in Verify Investor, LLC. On February 12, 2018, tZERO 
purchased 81.0% of Verify Investor, LLC, an accredited investor verification company, for $12.0 million in cash.

14

•  Non-blockchain services - Weeden Prime Services- Letter of Intent. On February 6, 2018, tZERO entered into a 

Letter of Intent (the "WPS LOI") with Weeden Prime Services, LLC ("WPS"), a U.S. registered broker-dealer. The 
WPS LOI contemplates that tZERO will acquire 51% of the outstanding membership interests of WPS for $11.0 
million in cash with a subsequent purchase, prior to the first anniversary of the initial purchase, of an additional 
30% of the aggregate membership interests of WPS for an additional $7.0 million in cash. Following the 
subsequent purchase, the Company will own 81% of the then-outstanding membership units of WPS. The WPS 
LOI contemplates that the existing members of WPS shall retain certain minority investor rights, including with 
respect to representation on the board of managers of WPS (proportionate to ownership) and customary drag-
along and tag-along rights and anti-dilution protections. The WPS LOI also contemplates that at any time 
following the first anniversary of the second closing, tZERO may, with 60-days' written notice, acquire all (but not 
less than all) of the outstanding membership units of WPS not then owned by tZERO at fair market value. tZERO 
expects the transaction to close during the third quarter of 2018, subject to the execution of definitive 
documentation, any applicable regulatory approvals and customary closing conditions.

•  Other Potential Acquisitions. tZERO continues to identify, evaluate and pursue various opportunities for strategic 

acquisitions or purchases of interests to add to the services and expertise it offers its customers. tZERO's 
management exercises substantial discretion in identifying appropriate strategic transactions and negotiating the 
terms of such transactions. Management's determinations are based on numerous financial, strategic and 
operational assumptions, and there can be no assurance that such assumptions will prove to be true. Moreover, 
such strategic transactions may fail to produce the benefits expected at the time of tZERO's acquisitions or 
purchases of interests. 

•  Blockchain Services - Planned Token Trading System. In connection with Overstock’s 2016 SEC-registered 

offering of Blockchain Voting Series A Preferred Stock (the “Series A Preferred”), tZERO developed a suite of 
software and technologies referred to as the tZERO Issuance and Trading Platform (the “Series A Software 
Platform”). The Series A Shares trade exclusively on the PRO Securities ATS, which utilizes the Series A Software 
Platform. tZERO currently intends to leverage its experience and expertise from developing and maintaining the 
Series A Software Platform to develop a trading platform that is capable of trading the tZERO Security Tokens 
and other tokens or coins that are determined to be securities for purposes of U.S. securities laws (the "Token 
Trading System"). tZERO currently does not anticipate that the Series A Software Platform will be deployed in 
connection with the tZERO Security Tokens in the same manner as it is currently deployed by the PRO Securities 
ATS. As of the date of this Report, tZERO remains in the preliminary stages of the development of such a 
securities Token Trading System. The Token Trading System may be developed as an additional functionality of 
the PRO Securities ATS, as a functionality of another U.S. alternative trading system or a U.S. exchange that 
tZERO operates or designates, as a functionality of a non-U.S. trading system or a non-U.S. exchange that tZERO 
may operate or designate, or any other format, wherever situated. The Token Trading System may never be 
developed, and, even if it is developed, may, for a variety of technological, legal and regulatory reasons, never 
become operational. See "Risk Factors—Risks Relating to Our tZERO Initiatives—tZERO has a limited operating 
history, which makes it hard to evaluate its ability to generate revenue through operations, and at the date of this 
filing, tZERO has not generated revenue from any commercially available blockchain-based application," "tZERO 
expects to develop a new trading platform for the tZERO Security Tokens it plans to issue in connection with its 
security token offering and for use by other companies that issue tokens treated as securities, but is only in the 
preliminary stages of development of the new trading platform," "Technology on which tZERO relies for its 
operations, including the technology underlying the Series A Software Platform tZERO created in 2016 for trading 
Overstock's Blockchain Voting Series A Preferred shares, may not function properly," and "Strategic purchases of 
interests and acquisitions tZERO may make may detract from the capital that tZERO could otherwise deploy to 
improve its business or to develop the Token Trading System."

•  Blockchain Services - Digital Locate Receipts ("DLR") software. tZERO anticipates that its first commercially 
available blockchain-based product will be "digital locate receipt" software (the "DLR Software"). The DLR 
Software is currently in customer production testing, which is being conducted by StockCross, and tZERO has not 
yet entered into any commercial licenses with any licensees. The DLR Software is intended to help broker-dealer 
licensees with stock inventory to both load and manage their inventory in order to assist short sellers of public 
securities in establishing that they have located available shares in the U.S. public securities market prior to 
effecting short sales. The DLR Software is intended to enable licensees to create a blockchain-based record of the 
shares that the licensee has made available for "locates" using customizable DLR Software functionality and of 
the daily purchases of the right to "locate" specifically identified shares for purposes of compliance with 
regulatory requirements. The broker-dealer licensees of DLR Software are the parties responsible for ensuring that 

15

locates issued using the DLR Software comply with all applicable regulations, and the commercial viability of the 
DLR Software is dependent on the ability of broker-dealer licensees to establish locates using the DLR Software 
as an effective means of satisfying regulatory obligations in connection with effecting short sales. See "Risk 
Factors—Risks Relating to Our tZERO Initiatives—tZERO has a limited operating history, which makes it hard to 
evaluate its ability to generate revenue through operations, and at the date of this filing, tZERO has not generated 
revenue from any commercially available blockchain-based application," and "—tZERO may not successfully 
develop, launch, market or sell its DLR Software."

Other Matters regarding tZERO

On September 27, 2017, tZERO announced a joint venture (JV) with RenGen LLC ("RenGen") and the Argon Group 
("Argon") to launch an alternative trading system for the trading of tokens issued in initial coin offerings, or ICOs. Subsequent 
to this announcement, the parties determined to no longer pursue the development of an alternative trading system. Although 
the parties are no longer pursuing the development of an alternative trading system, tZERO and RenGen are in the process of 
re-evaluating a potential JV project, including with respect to consultancy services that the Company and RenGen may decide 
to provide by means of the JV project. tZERO expects that the re-envisioned JV project, if implemented, will be implemented 
by the Company and RenGen.

On January 16, 2018, tZERO announced its intent to provide advisory services to WENN Digital ("WENN") in 

connection with its previously announced KodakCoin Security Token (the "KodakCoin") offering which was initially expected 
to launch in the first quarter of 2018. To date, tZERO has not provided advisory services to WENN with respect to KodakCoin, 
and there can be no assurance that tZERO will do so. tZERO expects that the advisory services contemplated in its agreement 
with WENN will focus on post-ICO matters. Consequently, tZERO has not contributed to, nor reviewed, the contents of the 
KodakCoin Offering Memorandum or White Paper. As previously announced, the tZERO letter of intent with WENN 
contemplated KodakCoin being the first third-party security token to launch on tZERO’s Token Trading System, if and when it 
becomes operational. tZERO can provide no assurances regarding KodakCoin or the KodakCoin ICO.

On December 18, 2017, tZERO launched a $250 million offering (the "security token offering") of the right to acquire, 

if issued by tZERO in the future, tZERO Preferred Equity Tokens (the "tZERO Security Token") through a Simple Agreement 
for Future Equity ("SAFE"). The security token offering is expected to run through May 14, 2018 but may be extended or 
shortened. There can be no assurance as to whether, in what amount or on what terms the security token offering will be 
completed. See "Risk Factors—Risks Relating to Our tZERO Initiatives—Risks Related to the Ongoing Security Token 
Offering by tZERO," and "Risks Related to Blockchain Technology." This Annual Report on Form 10-K is not an offering 
document for the security token offering and does not constitute an offer of, or a solicitation of an offer to buy, any of the 
securities being offered by tZERO in the security token offering. Any offer of any of the securities being offered by tZERO in 
the security token offering is made only by the confidential private placement memorandum distributed by tZERO initially 
dated December 18, 2017, as amended, supplemented and/or restated from time to time (the "Security Token Offering 
Memorandum"). The Security Token Offering Memorandum is not a part of this Annual Report on Form 10-K and is not 
incorporated by reference into this Annual Report on Form 10-K. We may purchase up to $30 million of tZERO Security 
Tokens in the security token offering and/or elect to receive tZERO Security Tokens in exchange for the cancellation of all or a 
portion of tZERO’s outstanding notes and accumulated interest owed to us; however, we have not yet made a decision 
regarding the foregoing transactions, and there can be no assurance as to whether or not we will elect to pursue either or both 
possibilities. If we participate in the security token offering, we will do so at the $10 per tZERO Security Token offering price 
and will be entitled to the same rights pursuant to our tZERO Security Tokens as third party holders.

To date, tZERO has focused on developing its non-blockchain and blockchain businesses and exploring opportunities 

for novel applications of blockchain technology. As a result of its early stage of development, tZERO has not yet generated 
revenue from any commercially available blockchain-based applications. See "Risk Factors—Risks Relating to Our tZERO 
Initiatives."

Potential Strategic Initiatives

We have engaged Guggenheim Securities, LLC to help us identify and evaluate certain strategic initiatives. We are 

considering a range of potential transactions, including a sale of our e-commerce business and additional equity or debt 
financings. Our Board of Directors continually discusses a variety of potential strategic and financial options and other changes 
to our business, but has not made any determination to undertake any strategic transaction, and may not do so in the foreseeable 
future or at all. 

16

A sale of our e-commerce business for cash would be subject to the approval of our stockholders in accordance with 
Delaware law. Subject to approval of the stockholders, if we sell our e-commerce business for cash, we may retain some or all 
of the after-tax proceeds of the sale for use in our blockchain initiatives. Although we currently expect to return a significant 
portion of the after-tax proceeds to our stockholders within 12 months following the closing of any such sale, by means of a 
stock repurchase program, dividend, one or more issuer tender offers to our stockholders and/or other methods, any such 
decisions will depend on our operating results, strategies, business prospects and general economic and market conditions 
existing at the time. There can be no assurance that we will engage in a stock repurchase program, dividend, issuer tender offer 
or otherwise distribute proceeds to stockholders by any other means in a timely manner or at all. The market price of our 
common stock could decrease substantially. See "Risk Factors—Risks Relating to Our Current Review of Strategic Initiatives
—We are exploring strategic initiatives, and decisions we may make could have material adverse effects on our business and 
the market price of our common stock," "If we sell our e-commerce business, our revenues will decrease substantially, we will 
need to develop new businesses and sources of revenue, and our business, financial results and prospects may be materially 
adversely affected," "The price of our common stock has increased substantially recently. If we determine not to sell our 
Company or our e-commerce business or make other fundamental changes to our business, the price of our common stock may 
decrease significantly," "If we sell our e-commerce business in order to focus on our blockchain initiatives and related efforts, 
risks relating to our Medici businesses, including our tZERO initiatives, that may be immaterial to us now would likely each 
become a material risk to us," and "If we sell our e-commerce business, the Compensation Committee of our Board of Directors 
may accelerate the vesting, in whole or in part, of some or all outstanding restricted stock units under our Equity Incentive 
Plan."

Legal and Regulatory Matters

From time to time, we receive claims and become subject to regulatory investigations or actions, consumer protection, 

employment, intellectual property, and other commercial litigation related to the conduct of our business. We also prosecute 
lawsuits to enforce our legal rights. Such litigation is costly and time consuming and can divert our management and key 
personnel from our business operations. The uncertainty of litigation increases these risks. In connection with such litigation, 
we may be subject to significant damages, associated costs, or equitable remedies relating to the operation of our business and 
the sale of products on our Website. Any such litigation may materially harm our business, prospects, results of operations, 
financial condition, or cash flows.

These matters and other types of claims could result in legal expenses, fines, adverse judgments or settlements and 
increase the cost of doing business. They could also require us to change our business practices in expensive and significant 
ways. In addition, litigation could result in interpretations of the law that may limit our current or future business, require us to 
change our business practices, or otherwise increase our costs.

Additional litigation may be necessary in the future to enforce our intellectual property rights, to protect our trade 

secrets, or to determine the validity and scope of the proprietary rights of others. Any litigation, regardless of outcome or merit, 
could result in substantial costs and diversion of management and technical resources, any of which could materially harm our 
business.

For further information, see (see Item 1A—"Risk Factors") and the information set forth under Item 15 of Part IV, 
"Financial Statements"—Note 12. Commitments and Contingencies, Legal proceedings and contingencies, contained in the 
"Notes to Consolidated Financial Statements" of this Annual Report on Form 10-K.

Government Regulation

Our main business is subject to general business regulations and laws, as well as regulations and laws specifically 

governing the Internet, e-commerce, and other services. Existing and future laws and regulations may result in increasing 
expense and may impede our growth. These regulations and laws may cover taxation, privacy, data protection, pricing, content, 
copyrights, distribution, mobile communications, electronic device certification, electronic waste, energy consumption, 
environmental regulation, electronic contracts and other communications, competition, consumer protection, information 
reporting requirements, the design and operation of websites, and the characteristics and quality of products and services. New 
state tax regulations in states where we do not now collect state and local taxes may subject us to the obligation to collect and 
remit state and local taxes, or subject us to additional state and local sales and income taxes, or to requirements intended to 
assist states with their tax collection efforts. New legislation or regulations, the application of laws and regulations from 
jurisdictions whose laws do not currently apply to our business or the application of existing laws and regulations to the Internet 
and commercial online services could result in significant additional taxes on our business. These taxes or tax collection 
obligations could have an adverse effect on us. Further, there is a possibility that we may be subject to significant fines or other 
payments for any past failures to comply with these requirements. In addition, it is not clear how existing laws governing issues 
17

such as property ownership, libel, and personal privacy apply to the Internet, e-commerce and digital content. Laws and 
regulations may diminish the demand for our products and services and increase our cost of doing business. Certain of our 
services are subject to federal and state consumer protection laws, including laws protecting the privacy of consumer 
information and regulations prohibiting unfair and deceptive trade practices. In particular, under federal and state financial 
privacy laws and regulations, we must provide notice to consumers of our policies on sharing non-public information with third 
parties, advance notice of any changes to our policies and, with limited exceptions, we must give consumers the right to prevent 
sharing of their non-public personal information with unaffiliated third parties. Further, the growth and demand for online 
commerce could result in more stringent consumer protection laws that could impose additional compliance burdens on us. 
These consumer protection laws could result in substantial compliance costs.

In addition, our broker dealers are subject to additional extensive regulatory requirements under federal and state laws 

and regulations and self-regulatory organization ("SRO") rules. Broker dealers are subject to regulation, examination and 
disciplinary action by the SEC, FINRA and state securities regulators, as well as other governmental authorities and SROs with 
which they are registered or licensed or of which they are members. See Item 1A—"Risk Factors—Risks Relating to Our 
Medici Business" and "Risks Relating to Our tZERO Initiatives."

Our efforts to expand our sales outside of the U.S. expose us to additional U.S. and foreign laws and regulations, 

including but not limited to, laws and regulations relating to taxation, business licensing or certification requirements, 
advertising practices, online services, the use of cryptocurrency, the importation of specified or proscribed items, importation 
quotas, consumer protection, intellectual property rights, consumer and data protection, privacy, encryption, restrictions on 
pricing or discounts, and the U.S. Foreign Corrupt Practices Act and other applicable U.S. and foreign laws prohibiting corrupt 
payments to government officials and other third parties. Our interest in Bitt Inc. also may expose us to additional laws and 
regulations relating to money transmitters and money services businesses. See Item 1A—"Risk Factors—Our ownership 
interest in Bitt Inc. may expose us to additional risks."

Employees

At December 31, 2017, we had approximately 1,800 full-time employees. We seasonally increase our workforce 

during our fourth quarter to handle increased workload in both our warehouse and customer service operations. We have never 
had a work stoppage and none of our employees are represented by a labor union. We consider our employee relationships to be 
good. Competition for qualified personnel in our industry is intense, particularly for software engineers and other technical 
staff.

Executive Officers of the Registrant

The following persons were executive officers of Overstock as of March 8, 2018:

Executive Officers
Patrick M. Byrne
Saum Noursalehi
Jonathan E. Johnson III
Amit Goyal
Robert P. Hughes
Vidya R. Jwala
John Paul "J.P." Knab
Carter P. Lee
Seth A. Moore
Brian L. Popelka
Vikram R. Raghavan

Age
55
38
52
39
58
45
38
48
35
51
36

Position

Chief Executive Officer and Director
President, Retail and Director
President, Medici Ventures and Director
Senior Vice President, Software Engineering
Senior Vice President, Finance and Risk Management
Senior Vice President, Demand Fulfillment
Senior Vice President, Marketing
Senior Vice President, Technology and People Care
Senior Vice President, Strategy and Chief of Staff to the CEO
Senior Vice President, Customer and Partner Care
Senior Vice President, Product Development

Dr. Patrick M. Byrne has served as our Chief Executive Officer (principal executive officer) and as a Director since 

1999, and as Chairman of the Board of Directors from 2001 through 2005 and 2006 through 2014. Dr. Byrne has also served as 
the Chief Executive Officer of tZERO, a subsidiary of Overstock.com, since July 2015 and also has served as Co-chairman of 
the Board of Directors for tZERO since October 2017. Dr. Byrne founded Overstock in 1999. From 1994 to the present, 
Dr. Byrne has served as a Manager of the Haverford Group, an investment company and an affiliate of Overstock. Dr. Byrne 
holds a bachelor's degree in Chinese studies from Dartmouth College, a master's degree from Cambridge University as a 
Marshall Scholar, and a doctorate in philosophy from Stanford University.

18

Mr. Saum Noursalehi has served as our President of Retail since August 2016 and as a Director since May 2017. Mr. 

Noursalehi joined Overstock in 2005 and previously served as Chief Revenue Officer and Senior Vice President, Vice President 
of OLabs, Vice President of Product Development, and held roles in website, mobile and search engine optimization. Mr. 
Noursalehi holds a bachelor's degree in Computer Science from the University of Utah.

Mr. Jonathan E. Johnson III has served as President of Medici Ventures since August 2016 and as a Director since 

2013. Mr. Johnson also served as our Chairman of the Board of Directors from 2014 through 2017. Mr. Johnson joined 
Overstock in 2002 and previously served as our President, Senior Vice President, and General Counsel. Mr. Johnson holds a 
bachelor's degree in Japanese from Brigham Young University and received his law degree from the J. Reuben Clark, Jr. Law 
School at Brigham Young University.

Mr. Amit Goyal was appointed as our Senior Vice President of Software Engineering in February 2017. Mr. Goyal 

joined Overstock in 2006 and previously served as Vice President of Product Development, Senior Director of Software 
Development, and Software Development Lead. Mr. Goyal holds a bachelor's degree in Engineering from Punjab Technical 
University.

Mr. Robert P. Hughes (principal financial and accounting officer) has served as our Senior Vice President, Finance and 

Risk Management since 2013. Mr. Hughes joined Overstock in 2008 and previously served as Vice President and Controller. 
Mr. Hughes holds a bachelor's degree in Business Administration with an emphasis in Accounting and Finance from the 
University of California Berkeley, Haas School of Business, and is a certified public accountant (CA - inactive status).

Mr. Vidya R. Jwala has served as our Senior Vice President of Demand Fulfillment since joining Overstock in August 

2016. Prior to joining Overstock, Mr. Jwala served as Vice President, Merchandising / Operations at Walmart from 2009 to 
2016 and previously held similar roles at Tractor Supply Company, Lowe's, and Jo-Ann Stores. Mr. Jwala holds a master's 
degree in Industrial and Systems Engineering from Virginia Polytechnic Institute and State University.

Mr. John Paul "J.P." Knab has served as our Senior Vice President of Marketing since March 2016, having returned to 
Overstock after serving for one-year as the Senior Vice President of Marketing, Merchandising and Business Development for 
U.S. Water Filters in St. Paul, Minnesota. Mr. Knab originally joined Overstock in 2005 and previously served as our Vice 
President of Marketing and held other roles including Director of Merchandising and Director of Analytics. Mr. Knab holds an 
MBA with a Marketing emphasis and a bachelor's degree in Finance from Brigham Young University. 

Mr. Carter P. Lee has served as our Senior Vice President of Technology and People Care since 2015. Mr. Lee joined 

Overstock in Overstock in 2001 and previously served as Vice President of Technology Operations and held other roles 
including Director of Internal Systems. Prior to joining Overstock, Mr. Lee was a Systems Engineer for Hospice of the Valley 
and Vice President of Technology for Motherboard Discount Center in Phoenix, AZ.

Mr. Seth A. Moore was appointed as our Senior Vice President of Analytics in February 2017 and later appointed as 

Senior Vice President of Strategy in December 2017, and as Chief of Staff to the CEO in October 2017. Mr. Moore joined 
Overstock in 2006 and previously served as Vice President of OLabs, Vice President of Analytics, and Vice President of 
Website Marketing. Mr. Moore holds a bachelor's degree in Political Science from Brigham Young University.

Mr. Brian L. Popelka has served as a Senior Vice President of Customer and Partner Care since 2013. Mr. Popelka 
joined Overstock in 2002 and previously served as Vice President of Customer Care, Director of Books, Media, Movies and 
Games Department, and Manager of the Business-to-Business Department. Mr. Popelka holds a bachelor's degree in 
Journalism, Broadcasting, Film and History from the University of Nebraska.

Mr. Vikram R. Raghavan was appointed as our Senior Vice President of Product Development in February 2017. Mr. 

Raghavan previously served as Vice President of Product Development, Vice President of Marketing since returning to 
Overstock in 2015. Mr. Raghavan originally joined Overstock in 2008 and held roles including Senior Director of Marketing. 
From 2011 through 2015 Mr. Raghavan served as the co-founder of Rental Roost, an online apartment listing service whose 
assets were recently acquired by Overstock. Mr. Raghavan holds an MBA with a Finance and Marketing emphasis from Temple 
University.

None of our officers has an employment agreement or any specific term of office.

19

Available Information

Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and other reports 
filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended, are available free of 
charge through the Investor Relations section of our main website, www.overstock.com, as soon as reasonably practicable after 
we electronically file such material with, or furnish it to, the Securities and Exchange Commission. Our Internet Website and 
the information contained therein or connected thereto are not a part of or incorporated into this Annual Report on Form 10-K.

20

 
ITEM 1A. RISK FACTORS 

Please consider the following risk factors carefully. If any one or more of the following risks were to occur, it could 

have a material adverse effect on our business, prospects, financial condition and results of operations, and the market price of 
our securities could decrease significantly. Statements below to the effect that an event could or would harm our business (or 
have an adverse effect on our business or similar statements) mean that the event could or would have a material adverse effect 
on our business, prospects, financial condition and results of operations, which in turn could or would have a material adverse 
effect on the market price of our securities. Many of the risks we face involve more than one type of risk. Consequently, you 
should read all of the risk factors below carefully, including the risk factors under the caption "Risks Related Primarily to our 
Common Stock and Other Securities" before making any decision to acquire or hold our common stock or preferred stock. 
Virtually all of the risks of holding our common stock are also risks for holding our Series A Preferred Stock and our Series B 
Preferred Stock.

Holders of, and potential investors in, our Series A Preferred Stock should also read "Additional Risks Related 

Primarily to our Series A Preferred Stock," and "Additional Risks Related to our Series A Preferred Stock and our Series B 
Preferred Stock," below.

Holders of, and potential investors in, our Series B Preferred Stock should also read "Additional Risks Related to our 

Series A Preferred Stock and our Series B Preferred Stock," below.

Persons who are party to a Simple Agreement for Future Equity ("SAFE") with tZERO, or who are considering 

becoming party to a SAFE with tZERO, and persons who are potential investors in tZERO Security Tokens to be issued by 
tZERO, should also read "Risks Related to the Ongoing Security Token Offering by tZERO" below.

Any investment in our securities involves a high degree of risk. Investors should consider carefully the risks and 
uncertainties described below, and all other information in this Form 10-K and in any reports we file with the SEC after we file 
this Form 10-K, before deciding whether to purchase or hold our securities. Additional risks and uncertainties not currently 
known to us or that we currently deem immaterial may also become important factors that may harm our business. The 
occurrence of any of the risks described in this Form 10-K could harm our business. The trading price of our securities could 
decline due to any of these risks and uncertainties, and investors may lose part or all of their investment.

Risks Relating to Our Company

We have a history of significant losses. If we do not maintain profitability, our financial results and business could be 
harmed, and our stock price could suffer.

We have a history of losses, and we may incur operating and net losses in the foreseeable future. At December 31, 

2017 our accumulated deficit was $254.7 million. We need to generate significant revenues to be profitable, and we may not be 
able to do so. In addition to our net loss for the year ended December 31, 2017, we incurred interim net losses during 2015 and 
2016, and we may be unable to achieve or maintain profitability in the future. If our revenues grow more slowly than we 
anticipate or decline, or if our expenses exceed our expectations, our financial results would be harmed and our business, 
prospects, financial condition and results of operations could fall below the expectations of our partners and other companies 
with which we do business, as well as public market analysts and investors. The occurrence of any of the foregoing could have 
a material adverse effect on our financial results and business.

Currently effective changes in accounting standards governing our financial reporting could have a material adverse effect 
on our future net revenues beginning with the quarter ending March 31, 2018.

The Financial Accounting Standards Board (FASB), which sets accounting standards for U.S. public companies, has 
issued new standards relating to revenue recognition, which became effective on January 1, 2018, and which will apply to our 
interim financial statements for the quarter ending March 31, 2018. We are in the process of analyzing the new standards and 
their application to our processes, accounting, financial reporting presentation, disclosures, and controls. We have not reached 
definitive conclusions about the effects of the new standards on our future financial reporting, but have identified gross versus 
net revenue recognition, the timing of revenue recognition (when goods are shipped by a supplier versus when the goods are 
received by the purchaser), and the allocation of performance obligation related to the loyalty program (standalone selling price 
consideration) as potentially significant issues in our analysis. Of these issues, the gross versus net revenue recognition issue is 
the most significant. We generate substantially all of our revenues in our retail partner business, in which we sell merchandise 
primarily through our Website that we fulfill through manufacturers, distributors, and other suppliers. Under previous FASB 
standards, we recognized revenue from the majority of these sales transactions on a gross basis. We have not reached a definite 

21

 
 
 
 
 
conclusion, but we believe we will continue to recognize revenue from the majority of our retail business on a gross basis. If 
our adoption of the new standards requires us to recognize these revenues on a net basis, our future revenue will be 
substantially less than it was under the previous standards despite having no impact on gross profits. This could have a material 
adverse effect on the market price of our common stock.

The impact of the Tax Cuts and Jobs Act on our current and future financial results, including impact of deferred tax assets 
and the one-time transition tax on unremitted foreign earnings, is uncertain.

The Tax Cuts and Jobs Act ("TCJA"), which was enacted on December 22, 2017, will have a significant effect on our 

domestic and international tax positions. The new law lowers the corporate tax rate from 35% to 21% for tax years beginning in 
2018, transitions U.S international taxation from a worldwide tax system to a territorial system, and includes a one-time 
transition tax on the mandatory deemed repatriation of cumulative foreign earnings as of December 31, 2017. The TCJA also 
eliminates or limits numerous other deductions and tax benefits, and significantly changes international tax rules. As of 
December 31, 2017, we have not completed our accounting for the tax effects of the TCJA. During the quarter, we recorded a 
net charge of $25.3 million based on reasonable estimates for those tax effects. Although the tax rate reduction is known, our 
analysis may also be affected by other analyses related to the TCJA, including, but not limited to, our calculation of the 
mandatory deemed repatriation of cumulative foreign earnings and the state tax effect of adjustments made to federal temporary 
differences, which are uncertain at this time. The net charge is subject to revisions as we complete our analysis of the TCJA, 
collect and prepare necessary data, and interpret any additional guidance issued by the U.S. Treasury Department, Internal 
Revenue Service ("IRS"), FASB, and other standard-setting and regulatory bodies. Adjustments may materially impact our 
provision for income taxes and effective tax rate in the period in which the adjustments are made. Given the complexity of the 
TCJA and the significant changes to prior tax law, its impact and effect on us is uncertain.

We have significant deferred tax assets, and we may not be able to realize these assets in the future. 

We have established a valuation allowance for our net deferred tax assets, primarily due to realized losses and 
uncertainty regarding our future taxable income. Determining whether a valuation allowance for deferred tax assets is 
appropriate requires significant judgment and an evaluation of all positive and negative evidence. At each reporting period, we 
assess the need for, or the sufficiency of, a valuation allowance against deferred tax assets. We intend to maintain a valuation 
allowance on our net deferred tax assets until there is sufficient evidence to support the reversal of all or some portion of these 
allowances.

If we sell our e-commerce business for cash, we would incur a substantial corporate level income tax liability.

If we sell our e-commerce business for cash in a transaction taxable to the Company, the corporate level income tax 

liability to the Company would depend in part on the sales price but would be substantial. Any net operating losses and credits 
we have that might be used to reduce the income tax liability to the Company would be unlikely to reduce the tax liability by a 
significant amount. 

If we sell our e-commerce business for cash, we may not make any immediate distribution of the after-tax proceeds to 
stockholders.

A sale of our e-commerce business for cash would be subject to the approval of our stockholders in accordance with 
Delaware law. Subject to approval of the stockholders, if we sell our e-commerce business for cash, we may retain some or all 
of the after-tax proceeds of the sale for use in our blockchain initiatives. Although we currently expect to return a significant 
portion of the after-tax proceeds to our stockholders within 12 months following the closing of any such sale, by means of a 
stock repurchase program, dividend, one or more issuer tender offers to our stockholders and/or other methods, any such 
decisions will depend on our operating results, strategies, business prospects and general economic and market conditions 
existing at the time. There can be no assurance that we will engage in a stock repurchase program, dividend, issuer tender offer 
or otherwise distribute or return proceeds to stockholders by any other means in a timely manner or at all. The market price of 
our common stock could decrease substantially.

We may incur substantial federal income tax expense as a result of the security token offering being conducted by tZERO. 

Our majority-owned subsidiary tZERO launched a security token offering (the "security token offering") of up to $250 

million (subject to increase or decrease) of tZERO Security Tokens on December 18, 2017. In the security token offering, 
tZERO is offering purchasers the right to acquire, if issued by tZERO in the future, tZERO Security Tokens. The security token 
offering, which has recently been extended to May 14, 2018 (subject to further extension or earlier termination), is ongoing, and 
there can be no assurance as to whether, at what amount, or on what terms the security token offering will be completed. 

22

Although we believe that the sale of the tZERO Security Tokens should be treated as a sale of equity for tax purposes, if the 
proceeds were treated as income to us for federal income tax purposes, we would have a substantial federal income tax expense 
as a result of the security token offering.

If we fail to accurately forecast our expenses and revenues, our business may be harmed.

The rapidly evolving nature of our industry generally and the constantly evolving nature of our business in particular 

make forecasting our operating results difficult. We periodically implement large, complex and expensive infrastructure 
upgrades in order to increase our ability to handle larger volumes of sales and to develop or increase our ability to perform a 
variety of analytical procedures relating to our business. We are continuing to upgrade and further expand these and other 
components of our infrastructure. As a result of expenditures on our infrastructure and headquarters, our ability to reduce our 
expenditures is and will be limited, and any significant shortfall in the revenues for which we have built and are continuing to 
build our business could have a material adverse effect on our financial results and business.

Changes in assumptions, estimates and judgments by management related to complex accounting matters could affect our 
financial results significantly.

The rules governing our financial reporting require our management to make many subjective assumptions, estimates 

and judgments about revenue recognition, accounting for income taxes, and accounting for intangible assets other than goodwill 
in a business combination. Changes in any of these assumptions, estimates or judgments could change our reported or expected 
financial performance significantly, and could have a material adverse effect on our financial results and business.

Our income tax provisions and the amounts we reserve for tax contingencies are estimates and are subject to variations and 
adjustments, and our risk of substantially increased federal income tax liability is substantially increased by the strategic 
alternatives we are considering. The amounts we ultimately pay may exceed the amounts estimated or accrued. 

Our quarterly tax provision and our quarterly estimate of our annual effective tax rate are subject to significant 
variations due to several factors. These include variability in accurately predicting our pre-tax and taxable income and loss and 
the mix of jurisdictions to which they relate, relative changes of expenses or losses for which tax benefits are not recognized, 
changes in how we do business, fluctuations in our stock price, and changes in law, regulations, and administrative practices. 
Additionally, our effective tax rate can be more or less volatile based on the amount of pre-tax income. For example, the impact 
of discrete items and non-deductible expenses on our effective tax rate is greater when our pre-tax income is relatively low. We 
are subject to audits by a number of tax authorities. The timing of the resolution of income, sales and other tax examinations is 
highly uncertain, and the amounts ultimately paid, if any, upon resolution of the issues raised by the taxing authorities may 
differ from the amounts we have accrued. It is possible that within the next 12 months we will receive additional assessments 
by various tax authorities or reach resolution of tax examinations in one or more jurisdictions. These assessments or settlements 
may result in changes to our contingencies related to positions on prior years' tax filings and may result in increases to amounts 
we have accrued. The volatility of our quarterly tax provision, the resolution of matters related to our tax contingencies, and 
establishment of or increases to any such accruals could have a material adverse effect on our financial results and business. 
The strategic alternatives we are currently considering increase these risks and the risks that we will incur substantially 
increased federal income tax liabilities.

A subsidiary of ours owns the land on which we built our headquarters, and we may incur environmental expense and 
liabilities under the environmental indemnity agreements we entered into in connection with our current credit facility or 
our prior credit facility.

In 2014, our wholly-owned subsidiary O.com Land, LLC purchased land near Salt Lake City, Utah on which we have 

built our new headquarters. The land is part of the Midvale SLAG Superfund Site ("Site"), a former Comprehensive 
Environmental Response, Compensation and Liability Act ("CERCLA") superfund site. O.com Land, LLC is required to follow 
certain requirements of CERCLA and the consent decree governing remediation of the Site, and its failure to do so could 
expose us to material environmental liabilities. Further, in connection with the credit facilities we entered into with U.S. Bank 
and with PCL L.L.C., we entered into broad environmental indemnity agreements relating to the property. Any such 
environmental liabilities, and any liabilities under any environmental indemnity agreement, could be material and could have a 
material adverse effect on our financial results and business.

23

We have incurred substantial indebtedness to an affiliate of our Chief Executive Officer which we are contractually 
obligated to repay under various circumstances, and we may be unable to obtain a new credit facility on favorable terms or 
at all.

 On November 6, 2017, we borrowed $40.0 million under a term loan agreement with PCL L.L.C., a Utah limited 

liability company ("PCL"). PCL is directly or indirectly wholly owned by John Byrne, who is the brother of our chief executive 
officer Patrick Byrne, and Dorothy Byrne, who is the mother of Patrick Byrne and John Byrne. We are contractually obligated 
to repay the PCL loan in full under various circumstances. Alternative financing may not be available to us on favorable terms, 
or at all. If we are required to repay the PCL loan and are unable to obtain a new credit facility on favorable terms or at all, we 
would have no immediate access to borrowed funds, which could have a material adverse effect on our ability to take advantage 
of opportunities requiring more cash than we then have on hand or to respond to unexpected cash requirements or other 
liquidity issues that we may face from time to time. Our inability to generate sufficient cash flow from operations or obtain 
additional funds or alternative financing on acceptable terms could have a material adverse effect on our financial results and 
business. Further, any other indebtedness we may incur may increase our business risks, including our vulnerability to industry 
downturns and competitive pressures.

The terms of our term loan agreement include unusual repayment and default triggers. 

Our loan agreement with PCL and the deed of trust and other agreements relating to the loan agreement include 

unusual mandatory repayment and default provisions. In addition to more customary provisions regarding mandatory 
prepayments and defaults, each of the following would (i) require mandatory prepayment, (ii) violate the covenants in the loan 
documents, and/or (iii) constitute an event of default under the loan agreement or related agreements:

•  Overstock changes ownership, merges with or acquires another entity or changes its name;
•  Overstock or Overstock's wholly-owned subsidiary O.Com Land fails to meet all federal, state and local 

municipality regulations relating to the operations of their respective businesses;
•  Overstock effectuates a material change in its or any of its affiliates' capital structure;
•  Overstock engages in any business activities substantially different from those in which it was engaged on 

• 

November 6, 2017;
the decision making and control of Overstock and/or O.Com Land change in any material respect after November 
6, 2017;
any diminution in Patrick Byrne's ownership of Overstock occurs;
any loss of management control of Overstock by Patrick Byrne occurs;
the manager of O.Com Land withdraws as such;

• 
• 
• 
•  Overstock, or any of its affiliates, materially change its/their ownership and/or equity structure after November 6, 

2017; and

•  O.Com Land defaults under any agreement in favor of another creditor that may materially affect O.Com Land's 

ability to perform its obligations under the PCL loan documents.

These default provisions include matters over which we have no control, and other matters over which neither we nor 

our Chief Executive Officer Patrick Byrne has any control. Further, some of the provisions are ambiguous. If we default and are 
unable to cure the default or obtain a waiver, we would be required to repay the full amount then outstanding under the loan 
agreement, which would have a material adverse effect on our liquidity and financial results and business. In addition, upon a 
default in payment or the performance of any covenant or condition under the loan documents, the interest rate would increase 
to 18% per annum, which would make it more difficult to pay amounts due under the loan and could have a material adverse 
effect on our financial results and business.

Our obligations under our term loan agreement are secured by our corporate headquarters and the related land, fixtures 
and certain personal property related to our headquarters.

Our term loan from PCL is structured as a real estate loan, and our obligations under the loan agreement and related 

agreements are secured by our corporate headquarters and the related land, fixtures and certain personal property related to our 
headquarters. If we default and PCL forecloses on our assets we would have to enter into a new lease of the headquarters with a 
new owner and replace essential equipment, if possible, or relocate our headquarters, and the default and foreclosure would 
have a material adverse effect on our financial results and business.

24

Changes in management roles and responsibilities, the loss of key personnel, particularly technical personnel, or any 
inability to attract and retain additional personnel could affect our ability to successfully grow our business.

Our performance is substantially dependent on the continued services and on the performance of our senior 
management and other key personnel. Our performance also depends on our ability to retain and motivate our officers and key 
employees. Changes in the roles and responsibilities of members of management or the loss of the services of any of our 
executive officers or other key employees for any reason could harm our business. Members of senior management or key 
employees may need to take a leave of absence for medical or other reasons. In 2013 our Chief Executive Officer and then 
Chairman of the Board, Dr. Patrick Byrne, took a two-month leave of absence for medical reasons, and in 2016 he took a three-
month leave of absence for medical reasons. We do not have employment agreements with any of our key personnel and we do 
not maintain "key person" life insurance policies. Our future success also depends on our ability to identify, attract, hire, train, 
retain and motivate other highly-skilled technical, managerial, editorial, merchandising, marketing and customer service 
personnel. For example, the platform and trading system that may be developed by tZERO, including the technology and 
intellectual property that may be developed in connection with the project, is expected to be developed primarily by a small 
number of key employees of tZERO and its affiliates. Competition for such personnel, particularly technical personnel 
including high-end data engineers, experts in rapidly developing fields including artificial intelligence and machine learning, 
and other technical experts, is intense. Our failure to attract and retain the necessary personnel could have a material adverse 
effect on our financial results and business. In addition, certain changes in our relationship with Dr. Patrick Byrne could result 
in a default under and/or early mandatory pre-payment obligation of our $40 million loan. See "-The terms of our term loan 
agreement include unusual repayment and default triggers" above. 

Acquisitions we have made and may make will increase costs and regulatory and integration risks.

From time to time we have acquired, and may in the future acquire, other businesses or the assets of other businesses. 
Integrating an acquired business or its assets involves a number of risks and financial, managerial and operational challenges. 
We have incurred significant expenses in connection with acquisitions we have made in the past, and expect to incur additional 
expenses in connection with those acquisitions or in connection with other acquisitions we may make in the future. Our 
profitability has been and may continue to be adversely affected by such acquisitions. Further, acquisitions may also create a 
need for additional accounting, tax, compliance, documentation, risk management and internal control procedures, and may 
require us to hire additional personnel to implement, perform and/or monitor such procedures. To the extent our procedures are 
not adequate to appropriately implement, perform and/or monitor all necessary procedures relating to any new or expanded 
business, we could be exposed to a material loss or regulatory sanction. The occurrence of any of the foregoing could have a 
material adverse effect on our financial results and business.

We are subject to the risk of possibly becoming an investment company under the Investment Company Act.

The Investment Company Act regulates certain companies that invest in, hold or trade securities. As a result of a 
portion of our assets consisting of minority investment positions, we are subject to the risk of inadvertently becoming an 
investment company. Because registration under the Investment Company Act would make it impractical for us to operate our 
business, we need to avoid becoming subject to the registration requirements of the Investment Company Act. To do so, we 
intend to monitor the value of our investments and structure transactions to avoid the registration requirements of the 
Investment Company Act. As a result, we may structure transactions in a less advantageous manner than if we did not have 
Investment Company Act concerns, or we may avoid otherwise economically desirable transactions due to those concerns. In 
addition, events beyond our control, including significant appreciation or depreciation in the value of certain of our holdings or 
adverse developments with respect to our ownership of certain of our subsidiaries, could result in us inadvertently becoming an 
investment company. If it were established that we were an investment company, there would be a risk, among other material 
adverse consequences, that we could become subject to monetary penalties or injunctive relief, or both, in an action brought by 
the SEC, that we would be unable to enforce contracts with third parties or that third parties could seek to obtain rescission of 
transactions with us undertaken during the period it was established that we were an unregistered investment company. If it 
were established that the Company were an investment company, this would have a material adverse effect on our business and 
financial operations and our ability to continue as a going concern. 

We are routinely involved in substantial litigation.

From time to time we receive claims and become subject to lawsuits involving consumer protection, employment, 
intellectual property and other matters related to the conduct and operation of our business and the sale of products on our 
Website, including claims by regulators and by customers. In addition, we have in the past been and in the future may be, 
involved in substantial litigation. We are currently a named defendant in litigation now in the United States Supreme Court 
regarding the constitutionality of certain state tax laws. See "- Risks Relating to Our E-commerce Business -The United States 
25

Supreme Court has granted certiorari in a case seeking to overturn Quill" below. Litigation can be costly and time consuming 
and could divert management and key personnel from our regular business operations. An unfavorable resolution of any 
substantial litigation matter could have a material adverse effect on our financial results and business.

We may be accused of infringing intellectual property rights of third parties.

We have been and expect we will continue to be subject to claims that we have infringed the intellectual property 

rights of others, by offering allegedly infringing products or otherwise. We have contested and expect to continue to contest 
claims we consider unfounded rather than settling such claims, even when we expect the costs of contesting the claims to 
exceed the cost of settlement. Any claims may result in significant expenditure of our financial and managerial resources, and 
may result in us making significant damages or settlement payments or changes to our business. We could be prohibited from 
using software or business processes, or required to obtain licenses from third parties, which could be expensive or unavailable. 
Any such difficulties could have a material adverse effect on our financial results and business.

We may be unable to protect our proprietary technology and to obtain trademark protection for our marks.

Our success depends to a significant degree upon the protection of our software and other proprietary intellectual 

property rights. We may be unable to protect it, in the United States or elsewhere, which could have a material adverse effect on 
our business. Further, we may not be able to secure protection for our service marks or trademarks in the United States or 
elsewhere as we expand internationally. Our competitors might adopt product or service marks similar to our marks, or might 
try to prevent us from using our marks. Any claim by another party against us or customer confusion related to our trademarks, 
or our failure to obtain trademark registration, could have a material adverse effect on our financial results and business.

We engage in related party transactions, which could result in conflicts of interest involving our management.

We have engaged in the past, and continue to engage, in related party transactions with members of our management, 
including with Patrick Byrne, our Chief Executive Officer and a director, and Saum Noursalehi, our President, Retail, and their 
affiliates. In November 2017, our subsidiary O.com Land, borrowed $40 million from PCL, an entity owned by the brother and 
mother of Dr. Byrne. We guaranteed the loan and secured it by pledging our corporate headquarters, the land on which it is 
located and certain fixtures and personal property related to the property. In connection with the loan, O.com Land entered into 
an environmental indemnity agreement in favor of PCL. The loan is subject to mandatory prepayment under various 
circumstances, including our consummation of any significant financing. Dr. Byrne is also a party to our Memorandum of 
Understanding ("MOU") with Hernando de Soto and personally plans to pay $14 million to help launch the project 
contemplated by the MOU, and to receive a 17% ownership interest in DeSoto, Inc., 50% of the common stock of which is to 
be owned by Medici Ventures. Dr. Byrne is expected to serve as Co-chairman and Chief Executive Officer of DeSoto. In 
addition, we are party to a software licensing agreement with SiteHelix Inc., an entity majority-owned by our President, Retail 
and Board member Saum Noursalehi, pursuant to which we have made payments to SiteHelix totaling approximately $31,000 
during the two years ended December 31, 2017. In February 2018, we also purchased the assets of Rental Roost and Houserie, 
companies in which our Senior Vice President Vikram Raghavan is a shareholder, for a combined purchase price of $600,000, 
and in January 2018, Medici Ventures purchased an interest in Bitsy, Inc., a startup company founded and one-third owned by 
Medici Ventures' chief operating officer and general counsel, for $1 million. We have policies and procedures in connection 
with entering into related party transactions, including a requirement for audit committee approval, which were followed in 
connection with the foregoing transactions. However, related party transactions may present conflicts of interest and could 
result in disadvantages to our company, which could materially and adversely affect us.

Our ownership of less than 100% of tZERO and other subsidiaries may cause conflicts of interest.

At December 31, 2017, our wholly-owned subsidiary Medici Ventures owned 81%, and it currently owns 

approximately 80%, of the outstanding common stock of tZERO, and tZERO employees, former employees and others own the 
balance of the shares. Medici Ventures has issued employee stock options that may result in our owning less than 100% of 
Medici Ventures in the future, which would also reduce our effective interest in tZERO. The boards of directors of tZERO and 
Medici Ventures must consider the interests of all of their stockholders, and the interests of the individual stockholders may 
differ from our interests. Any significant divergence between our interests and the interests of other stockholders, who are also 
likely to be employees, of our majority owned subsidiaries, could result in disagreements regarding business matters and could 
have an adverse effect on employee morale and on our business. 

26

 
Our 50% subsidiary DeSoto, Inc. is a public benefit corporation. 

Our subsidiary Medici Ventures has formed DeSoto, Inc. as a public benefit corporation under Delaware law. Directors 

of traditional corporations, including Overstock and Medici Ventures, are required to make decisions they believe to be in the 
best interests of their stockholders. The directors of DeSoto are required by Delaware law to manage DeSoto in a manner that 
balances (1) DeSoto's stockholders' pecuniary interests, (2) the best interests of those materially affected by DeSoto's conduct, 
and (3) DeSoto's public benefit purpose, which is to promote full financial inclusion, economic advancement, and 
enfranchisement of individuals, by creating systems using blockchain and other technologies that help individuals prove 
rightful ownership of assets, capitalize their assets, and establish a formal identity. As a result, DeSoto may not have the same 
focus on profitability that Overstock and Medici Ventures have, and the duties of the officers and directors of DeSoto, some of 
whom also are or will be officers and/or directors of Overstock and/or Medici Ventures, may conflict with the duties of the 
officers and directors of Medici Ventures and Overstock. Even in the absence of common directors, conflicts of interest may 
arise. In addition, DeSoto does not currently have a specific plan to generate revenues or profits, and does not expect to 
generate revenues or profits for the foreseeable future, and we may need to provide additional capital to DeSoto. 

We and tZERO have each recently received notice that the staff of the SEC's Division of Enforcement is conducting an 
investigation and has requested information regarding the tZERO security token offering.

In February 2018, the Division of Enforcement of the SEC informed tZERO and subsequently informed us that it is 

conducting an investigation and requested that we and our affiliates, including Medici Ventures and tZERO voluntarily provide 
certain information and documents related to tZERO and the tZERO security token offering in connection with its 
investigation. We are in the process of responding to these document requests and intend to cooperate fully with the SEC in 
connection with its investigation, which will require the time and attention of tZERO and our personnel, and may have an 
adverse effect on our ability to focus attention on our businesses and our ability to raise capital. In addition, the investigation 
could result in a delay of the tZERO security token offering, negative publicity for tZERO or us, and may have a material 
adverse effect on us or on the current and future business ventures of tzero. 

Risks Relating to Our Current Review of Strategic Initiatives

We are exploring strategic initiatives, and decisions we may make could have material adverse effects on our business and 
the market price of our common stock.

We are currently exploring certain strategic initiatives, and decisions we make could change our business 
fundamentally and increase the risks and uncertainties of our business substantially. We are considering a range of potential 
transactions, including a sale of our e-commerce business, a sale of, or business combination involving, our entire Company, 
and additional equity or debt financings. There can be no assurance that we will pursue or consummate any strategic transaction 
or, if consummated, that any such transaction will ultimately be favorable to the Company and its stockholders. Any such 
transaction could materially adversely affect our business and financial results. In addition, our exploration of strategic and 
financing options has required and will continue to require significant time and attention by our management, and the 
incurrence of significant expenses. Further, our efforts to keep investors informed about our consideration of strategic 
alternatives may result in distraction among our employees and may adversely affect our business.

If we sell our e-commerce business, our revenues will decrease substantially, we will need to develop new businesses and 
sources of revenue, and our business, financial results and prospects may be materially adversely affected.

If we sell our e-commerce business in order to focus on our efforts on our Medici initiatives, our revenues would 

decrease to an insignificant amount. Our e-commerce business is a relatively mature and predictable business compared to our 
Medici initiatives, which have a short history, minimal revenues, significant expenses, significant losses and significant 
uncertainties, and conduct business in a new and rapidly changing industry. We would continue to bear most of the expenses we 
currently bear as a publicly held company, but would have to build a new business and develop new sources of revenue based 
on our blockchain initiatives, and there is no assurance that we would be able to do so or, even if we could do so, that our new 
business could become profitable. 

The price of our common stock has increased substantially recently. If we determine not to sell our Company or our e-
commerce business or make other fundamental changes to our business, the price of our common stock may decrease 
significantly. 

The trading prices of our common stock have increased substantially recently. In the third quarter of 2017, our 
common stock traded at a low of $14.30; in the fourth quarter of 2017 it traded at a high of $82.70. To the extent that the stock 
27

price increases resulted from our disclosures about our exploration of strategic alternatives, any decision or announcement of 
any decision we may make not to pursue any such strategic alternatives, or to pursue a strategic alternative at a price less than 
what is anticipated by the market, could cause the market price of our common stock to decrease significantly.

If we sell our e-commerce business in order to focus on our blockchain initiatives and related efforts, risks relating to our 
Medici businesses, including our tZERO initiatives, that may be immaterial to us now would likely each become a material 
risk to us.

If we sell our e-commerce business in order to focus on our blockchain initiatives and related efforts, we would 

immediately become a much smaller company than we are now. Consequently, risks relating to our Medici businesses, 
including our tZERO initiatives, which may currently be immaterial to us, would in all likelihood each become material risks to 
us. See "-Risks Relating to Our Medici Business," and "-Risks Relating to Our tZERO Initiatives" below.

If we sell our e-commerce business, the Compensation Committee of our Board of Directors may accelerate the vesting, in 
whole or in part, of some or all outstanding restricted stock units under our Equity Incentive Plan.

 If we sell our e-commerce business, the Compensation Committee of our Board of Directors may accelerate the 

vesting, in whole or in part, of some or all outstanding restricted stock units ("RSUs") under our 2005 Equity Incentive Plan, 
which would result in an increase in the number of shares outstanding, and would dilute stockholders' ownership of our 
company. Any such determination would be subject to the discretion of the Compensation Committee and such factors as the 
Compensation Committee might then deem relevant.

Risks Relating to Our E-commerce Business

Our business depends on the Internet, our infrastructure and transaction-processing systems.

We are completely dependent on our infrastructure and on the availability, reliability and security of the Internet and 
related systems. Substantially all of our computer and communications hardware is located at a single Overstock-owned and -
operated facility. Our systems and operations are vulnerable to damage or interruption from fire, flood, power loss, 
telecommunications failure, terrorist attacks, cyber-attacks, acts of war, break-ins, earthquake and similar events. Our back-up 
facility is not adequate to support sales at a high level. Our servers and applications are vulnerable to malware, physical or 
electronic break-ins and other disruptions, the occurrence of any of which could lead to interruptions, delays, loss of critical 
data or the inability to accept and fulfill customer orders. Any system interruption that results in the unavailability of our 
Website or our mobile app or reduced performance of our transaction systems could interrupt or substantially reduce our ability 
to conduct our business. We have experienced periodic systems interruptions due to server failure, application failure, power 
failure and intentional cyber-attacks in the past, and may experience additional interruptions or failures in the future. Any 
failure or impairment of our infrastructure or of the availability of the Internet or related systems could have a material adverse 
effect on our financial results and business.

We rely upon paid and unpaid natural search engines including Google to rank our product offerings, and our financial 
results may suffer if we are unable to regain our prior rankings in natural searches. 

We rely on paid and unpaid natural search engines to attract consumer interest in our product offerings. Google’s 

search engine is dominant in our business, and has historically been a significant source of traffic to our website, much of it at 
essentially no incremental cost to us. If the changes we believe Google made in 2017 prevent us from regaining our prior 
rankings in Google’s natural search engine, we will have to utilize more expensive marketing channels or otherwise compensate 
for the loss of some of the natural search traffic, and if we are unable to do so, our financial results may suffer and the changes 
may have a material adverse effect on our business.

The search engines, including Google, Bing, and Yahoo! may continue to change their ranking algorithms, which may 
further adversely affect our product offerings in paid and/or unpaid searches, and we may at times be subject to ranking 
penalties if the operators of search engines believe we are not in compliance with their guidelines.

Potential and existing customers use search engines provided by search engine companies, including, but not limited 

to, Google, Bing, and Yahoo!, which use algorithms and other devices to provide users a natural ranked listing of relevant 
Internet sites matching a user's search criteria and specifications. Search engine companies change their natural search engine 
algorithms periodically, and our ranking in natural searches may be adversely affected by those changes, as has occurred from 
time to time, and which, we believe, occurred again during 2017, reducing our revenue compared to the year ended December 
31, 2016, and leading us to pursue revenue growth in other more expensive marketing channels. Search engine companies may 
28

 
also determine that we are not in compliance with their guidelines from time to time, as has occurred in the past, and they may 
penalize us in their search algorithms as a result.

Some shoppers may not utilize the search engines at all, and we may be unable to reach some of those shoppers.

Large marketplace websites and sites which aggregate marketplace sellers with a large product selection are becoming 

increasingly popular, and we may not be able to place our products on these sites to take advantage of their internal search 
platforms. Further, some shoppers may begin their searches at a competitor's website, and may not utilize traditional search 
engines at all. Our inability to place products on or access these sites may have a material adverse effect on our business.

We are subject to cyber security risks and risks of data loss or other security breaches.

Our business involves the storage and transmission of users' proprietary information, and security breaches could 

expose us to a risk of loss or misuse of this information, and to resulting claims, fines, and litigation. We have been subjected to 
a variety of cyber-attacks, which have increased in number and variety over time. We believe our systems are probed by 
potential hackers virtually 24/7, and we expect the problem will continue to grow worse over time. Cyber-attacks may target us, 
our customers, our suppliers, banks, credit card processors, delivery services, e-commerce in general or the communication 
infrastructure on which we depend. Any compromise of our security could result in a violation of applicable privacy and other 
laws, significant legal and financial exposure, damage to our reputation, and a loss of confidence in our security measures, any 
of which could have a material adverse effect on our financial results and business. Moreover, any insurance coverage we may 
carry may be inadequate to cover the expenses and other potential financial exposure we could face as a result of a cyber-attack 
or data breach. 

Our dependence on payment card payments increases our risks.

Most of our customers use credit or other payment cards to pay for their purchases. Under payment card rules and our 

contracts with our card processors, if we experience a breach of payment card information or fail to follow payment card 
industry security standards, we could incur significant fines, higher transaction costs or lose our ability to give customers the 
option of using payment cards. If we were unable to accept payment cards, it would have a material adverse effect on our 
financial results and business.

Tariffs or other measures that increase the effective price of products we or our suppliers or fulfillment partners import into 
the United States could have a material adverse effect on our business.

We and many of our suppliers and fulfillment partners source a large percentage of the products we offer on our 
Website from China and other countries. If the United States imposes tariffs or other measures that directly or indirectly 
increase the price of products we or they import and that we offer on our Website, the increased prices could have a material 
adverse effect on our financial results and business.

We face intense competition and may not be able to compete successfully against existing or future competitors.

The online retail market is evolving rapidly and intensely competitive. Barriers to entry are minimal, and current and 

new competitors can launch new websites at a relatively low cost. We currently compete with numerous competitors, including:

• 

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• 

• 

online retailers with or without discount departments, including Amazon.com, AliExpress (part of the Alibaba 
Group), eBay, and Rakuten.com (formerly Buy.com);
online specialty retailers such as Blue Nile, Bluefly, Houzz, Jet.com, Wayfair, Zappos.com, and Zulily;
private sale sites such as Groupon, Living Social and Rue La La;
furniture specialists including Ashley Furniture, Bob's Discount Furniture, Havertys, Raymour & Flanigan and 
Rooms To Go;
traditional general merchandise and specialty retailers and liquidators including Barnes and Noble, Bed, Bath & 
Beyond, Best Buy, Costco, Crate and Barrel, Ethan Allen, Gilt, Home Depot, HomeGoods, Hudson's Bay 
Company, IKEA, J.C. Penney Company, Kirkland's, Kohl's, Lands' End, Lowe's, Macy's, Nordstrom, Pier 1 
Imports, Pottery Barn, Restoration Hardware, Ross Stores, Saks Fifth Avenue, Sears, T.J. Maxx, Target, Wal-Mart 
and Williams-Sonoma, all of which also have an online presence; and
liquidation e-tailers such as SmartBargains.

We expect that existing and future traditional manufacturers and retailers will continue to add or improve their e-

commerce offerings, and that our existing and future e-commerce competitors, including Amazon, will continue to increase 

29

their offerings and delivery capabilities. Many of our competitors specialize in one or more of the areas in which we offer 
products. For example, our furniture offerings compete with more than 100 online retail furniture websites, in addition to many 
more traditional furniture retail specialists. Some of our competitors run at net losses to gain market share in the online retail 
market. Competition from Amazon and from other competitors, many of whom have longer operating histories, larger customer 
bases, greater brand recognition, greater access to capital and significantly greater financial, marketing and other resources than 
we do, affect us and could have a material adverse effect on our financial results and business.

Our competitors may directly increase our marketing costs and also may cause us to decrease certain types of marketing.

In addition to competing with us for customers, suppliers, and employees, our competitors may directly increase our 
operating costs, by driving up the cost of various forms of online advertising, as has happened recently, or otherwise. We may 
elect to decrease our use of sponsored search or other forms of marketing from time to time in order to decrease our costs, 
which may have a material adverse effect on our financial results and business. We may also elect to spend additional amounts 
on sponsored search or other forms of marketing from time to time in order to increase traffic to our Website, or to take other 
actions to increase traffic and/or conversion, and the additional expenditures may have a material adverse effect on our financial 
results and business.

Our business depends on effective marketing, including marketing via email and social networking messaging, and we 
intend to increase our spending on marketing and branding, which may adversely affect our financial results.

We depend on effective marketing and high customer traffic. We depend on email to promote our site and offerings 

and to generate a substantial portion of our revenue. If a significant portion of our target customers no longer utilize email, or if 
we are unable to effectively and economically deliver email to our potential customers, whether for legal, regulatory or other 
reasons, it would have a material adverse effect on our business. We also rely on social networking messaging services for 
marketing purposes, and anything that limits our ability or our customers' ability or desire to utilize social networking services 
could have a material adverse effect on our business. If we are unable to develop, implement and maintain effective and 
efficient cost-effective advertising and marketing programs, it would have a material adverse effect on our financial results and 
business. Further, as part of our growth strategies, we intend to increase our spending on marketing and branding initiatives 
significantly, which may adversely affect our financial results. There is no assurance that any increase in our marketing or 
branding expenditures will result in increased market shares or will ultimately have a positive effect on our financial results.

If one or more states successfully asserts that we should collect sales or other taxes on the sale of our merchandise or the 
merchandise of third parties that we offer for sale on our Website, or that we should pay commercial activity taxes, our 
business could be harmed.

We generally do not collect sales or other similar taxes on sales of goods into states where we have no duty to do so 

under federal court decisions construing applicable constitutional law. If any jurisdiction where we do not or did not collect 
sales or other taxes successfully asserts that we should do so or should have done so, or should otherwise have collected or paid 
other types of taxes, it could have a material adverse effect on our business. Several states have enacted laws requiring remote 
vendors to notify resident purchasers in those states of their obligation to pay a use tax on their purchases and, in some 
instances, to report untaxed purchases to the state tax authorities. Other states have enacted legislation to require retailers 
without a physical presence in the state to collect and remit state sales taxes if they engage in any activity in connection with the 
selling, leasing or delivery of tangible personal property or taxable services within the state. In the past we have terminated 
affiliate marketing websites as a result of efforts by certain states to require us to collect sales taxes based on the presence of 
our third-party Internet advertising affiliates in those states, and we may do so again, which may have material adverse effect on 
our financial results and business. Additionally, states may seek to apply economic pressure by enacting similar or new laws, or 
revising their existing tax positions, to force or encourage remote retailers to collect and remit sales tax. Such laws could harm 
our business by imposing notice burdens upon us, by requiring transaction notices that would adversely affect sales, or by 
discouraging customer purchases by requiring detailed purchase reporting. The occurrence of any of the foregoing could have a 
material adverse effect on our financial results and business.

The United States Supreme Court has granted certiorari in a case seeking to overturn Quill, which if overturned may 
adversely affect us. 

On January 12, 2018, the U.S. Supreme Court granted certiorari in a case in which South Dakota seeks to have a 
statute imposing economic nexus standards on us and other remote sellers like us upheld by the Supreme Court. We are a 
named defendant in the case. In its petition for certiorari, South Dakota has asked the Supreme Court to overturn the sales and 
use tax physical presence nexus requirement previously upheld by the Supreme Court in 1992 in Quill v. North Dakota. We 
believe that approximately a dozen other states have enacted laws similar or somewhat similar to South Dakota's measures. If 
30

the Supreme Court overturns Quill, we could face significant additional requirements to collect sales and use taxes in a number 
of states, and the requirements could have a material adverse effect on our financial results and business. 

Economic factors, including our increasing exposure to the U.S. housing industry, may adversely affect us.

Economic conditions, particularly any weakness in the United States housing market, may adversely affect our 
financial performance. Over the last few years, the percentage of our sales from home and garden products has increased 
substantially. We believe that our sales of home and garden products are affected by the strength of the U.S. housing industry, 
and that downturns in the U.S. housing industry could have a material adverse effect on our financial results and business.

Decreases in discretionary consumer spending may have an adverse effect on us.

A substantial portion of the products and services we offer are products or services that consumers may view as 

discretionary items rather than necessities. As a result, our results of operations are sensitive to changes in macro-economic 
conditions that impact consumer spending, including discretionary spending. Difficult macro-economic conditions, particularly 
high levels of unemployment or underemployment, also impact our customers' ability to obtain consumer credit. Other factors, 
including consumer confidence, employment levels, interest rates, tax rates, consumer debt levels, and fuel and energy costs 
could reduce consumer spending or change consumer purchasing habits. Slowdowns in the U.S. or global economy, or an 
uncertain economic outlook, could materially adversely affect consumer spending habits and could have a material adverse 
effect on our financial results and business.

We are attempting to expand our international business, which could adversely affect us.

We sell products in international markets, and are attempting to expand into some of these markets. International sales 

and transactions, and our efforts to expand them, are subject to inherent risks and challenges that could adversely affect us, 
including:

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• 
• 

the need to develop new supplier and manufacturer relationships;
the need to comply with additional U.S. and foreign laws and regulations;
changes in international laws, regulatory requirements, taxes and tariffs;
our limited experience with different local cultures and standards;
geopolitical events, such as war and terrorist attacks;
the risk that the products we offer may not appeal to customers in international markets; and
the additional resources and management attention required for such expansion.

Penalties for non-compliance with laws applicable to international business and trade, including the U.S. Foreign 

Corrupt Practices Act, could have a material adverse effect on our business. Foreign data protection, privacy and other laws and 
regulations are different and often more restrictive than those in the United States. Compliance with such laws and regulations 
will result in additional costs and may necessitate changes to our business practices, which may adversely affect our business. 
To the extent that we make purchases or sales denominated in foreign currencies, we would have foreign currency risks, which 
could have a material adverse effect on our financial results and business.

We face risks related to automating our process for onboarding new products.

We are in the process of automating portions of our new product onboarding process that we previously performed 

manually. As we do so, there is a risk that inappropriate content or products we prohibit may not be properly identified by our 
new systems and may appear on our Website until we identify and remove them. The appearance of any such products or 
content on our Website could violate applicable laws or regulations, result in damage to our brand and/or result in claims, fines 
or penalties, and could have a material adverse effect on our business.

We face risks relating to our inventory and returns.

In our direct business, we sell merchandise that we have purchased and hold in inventory. In addition, subject to our 
returns policies, we accept returns of products sold through our partners as well as products we sell in our direct business, and 
we have the risk of reselling the returned products. We assume the risks of inventory damage, theft and obsolescence, as well as 
risks of price erosion for these products, and we sometimes sell merchandise at a loss. Our risk of losses in our direct business 
is especially significant because much of the merchandise we sell is subject to seasonal trends, fashion trends, rapid 
technological change, obsolescence and price erosion, and because we sometimes make large purchases of particular types of 

31

inventory. Difficulties we may experience with our inventory or returns could have a material adverse effect on our financial 
results and business.

If we do not successfully optimize and operate our warehouse, distribution centers and customer service operations, our 
business could be harmed.

We have expanded, contracted and otherwise modified our warehouse, distribution centers and customer service 
operations from time to time in the past, and expect that we will continue to do so. We also contract with third parties to operate 
warehouses and distribution centers, receive returns and process orders. If we or our third-party providers do not successfully 
optimize and operate our warehouse, distribution centers and customer service operations, it could significantly limit our ability 
to meet customer demand, customer shipping or return time expectations, or result in excessive costs and expenses for the size 
of our business. Because it is difficult to predict demand, we may not be able to manage our facilities in an optimal way, which 
may result in excess or insufficient inventory or warehousing capacity. We may also fail to staff our fulfillment and customer 
service centers at optimal levels. Our failure to manage our warehouse operations, distribution centers or our fulfillment and 
customer service centers optimally could adversely affect our financial results and customer experience, and could have a 
material adverse effect on our financial results and business.

We depend on a large number of other companies to perform functions critical to our ability to deliver products and services 
to our customers.

We depend on a large number of other companies, including a large number of independent fulfillment partners whose 

products we offer for sale on our Website, to perform functions critical to our ability to deliver products and services to our 
customers. We depend on our fulfillment partners to perform a number of traditional retail operations such as maintaining 
inventory, preparing merchandise for shipment to our customers and delivering purchased merchandise on a timely basis. We 
also depend on the delivery services that we and they utilize. Difficulties with any of our significant fulfillment partners or with 
any of the delivery services, regardless of the reason, could have a material adverse effect on our financial results and business.

Risks associated with the suppliers from whom we or our fulfillment partners source products and risks regarding the safety, 
labelling, content or quality of those products could adversely affect our financial performance.

We depend on our and our fulfillment partners' ability to supply products in a timely and efficient manner. We rely on 

suppliers' representations of product safety, content and quality. We also rely on our suppliers and partners to ensure proper 
labelling of products. Issues or concerns regarding product safety, labelling, content or quality could result in consumer or 
governmental claims and could adversely affect our financial results and business. Any indemnity agreement we may have with 
a supplier or partner of a product may be inadequate or inapplicable, and any insurance coverage we may carry may be 
inadequate. Even unsuccessful claims could result in the expenditure of funds and management time and could have a negative 
impact on our business. The occurrence of any of the foregoing could have a material adverse effect on our financial results and 
business.

Each of our offerings faces specialized competition and involves regulatory risks.

We offer a variety of services and product offerings, including specialized services and product offerings, such as 

advertising related to automobiles and for various types of loans, credit cards and insurance offerings, as well as food products. 
Each of these is subject to substantial regulation and competition. For example, many states and other jurisdictions, including 
Utah, where we are located, have regulations governing the conduct of automobile sellers and public advertising for automobile 
sales. We have no ability to know whether the information the automobile advertisers or other advertisers provide is correct. 
More generally, we have no ability to ensure that our partners or others with whom we do business will comply with all laws 
and regulations applicable to them and their transactions. Any negative publicity we receive regarding any allegations of 
unlawful or deceptive conduct may damage our reputation, our ability to attract new customers to our main shopping site, and 
our brand name generally. The occurrence of any of the foregoing could have a material adverse effect on our financial results 
and business.

Our decision to accept and hold cryptocurrency, such as bitcoin, may subject us to exchange risk and additional tax and 
regulatory requirements.

In January 2014, we began accepting bitcoin as a form of payment for purchases on our website, and we now accept 

approximately 50 different cryptocurrencies. Neither bitcoin nor any of the other cryptocurrencies that we accept are considered 
legal tender or backed by any government, and bitcoin and other cryptocurrencies have experienced price volatility, 
technological glitches and various law enforcement and regulatory interventions. In September 2014, we began accepting 

32

 
bitcoin internationally. The use of cryptocurrency such as bitcoin has been prohibited or effectively prohibited in some 
countries. If we fail to comply with regulations or prohibitions applicable to us, we could face regulatory or other enforcement 
actions and potential fines and other consequences. Our Board of Directors has authorized us to hold, in bitcoin, up to 50% of 
our sales revenues paid for by customers in bitcoin. From time to time we hold bitcoin and other cryptocurrencies directly, and 
we have exchange rate risk on the amounts we hold as well as the risks that regulatory or other developments may adversely 
affect the value of the cryptocurrencies we hold. At December 31, 2017, we held cryptocurrencies with a carrying value of $1.5 
million. We may choose not to hedge or may be unable to fully hedge our exposure to cryptocurrencies and may at times be 
unable to convert cryptocurrencies to U.S. dollars. We could suffer significant monetary losses if the cryptocurrencies that we 
hold decline in value. If any regulatory authority asserts that we require a license or other regulatory approval to conduct 
business or own an interest in other businesses involving cryptocurrencies, it could have a material adverse effect on our 
financial results and business. 

We have an evolving business model, which increases the complexity of our business.

Our business model has evolved in the past and continues to do so. In prior years we added additional types of services 

and product offerings and in some cases we modified or discontinued those offerings, and in some cases have re-launched 
offerings we had previously terminated. We intend to continue to try to offer additional types of products or services, and we do 
not know whether any of them will be successful. From time to time we have also modified aspects of our business model 
relating to our product mix and the mix of direct/partner sourcing of the products we offer. The additions and modifications to 
our business have increased the complexity of our business and impacted our management, personnel, operations, systems, 
technical performance, financial resources, and internal financial control and reporting functions. Future additions to or 
modifications of our business are likely to have similar effects. Further, any new business or website we launch that is not 
favorably received by consumers could damage our reputation or our brand. The occurrence of any of the foregoing could have 
a material adverse effect on our financial results and business.

The seasonality of our business places increased strain on our operations.

A disproportionate amount of our sales normally occur during our fourth quarter. If we, or our partners, do not stock or 
are otherwise unable to source products sufficient to meet customer demand, our business would be adversely affected. We may 
experience an increase in our net shipping cost due to complimentary upgrades and the expense of shipments necessary to 
ensure timely delivery for the holiday season. In addition, we may be unable to adequately staff our fulfillment and customer 
service centers during peak periods, and delivery services and other fulfillment companies and customer service providers may 
be unable to meet the seasonal demand. The occurrence of any of the foregoing, or the occurrence of a disappointing fourth 
quarter for any reason, could have a material adverse effect on our financial results and business.

Existing or future government regulation could harm our business.

We are subject to regulation at the federal, state, local and international levels, including regulation relating to privacy, 
security, retention, transfer and use of personal user information and telemarketing laws. Increasing regulation may increase the 
cost of our business and may further restrict our marketing efforts. Our expanding business model may trigger additional 
regulatory scrutiny. Existing laws, including those governing advertising, product labeling, product content requirements and 
product safety, may cause us to incur expenses. We may be subject to claims related to personal injury, death, environmental or 
property damage. We are periodically required to participate in product recalls. We may incur expense in connection with any 
of the foregoing or other matters or actions which may not be covered by any liability insurance we may carry. These current 
and future laws and regulations could have a material adverse effect on our financial results and business.

Mobile commerce is becoming increasingly significant to us.

Mobile commerce within our iOS and Android apps is becoming increasingly significant to us. Customers who shop 
on mobile devices may behave differently from our other customers. If we fail to successfully develop app-specific features or 
if we fail to keep up with mobile technology and adapt to the changing mobile landscape, it could have a material adverse effect 
on our business.

Changes we are making to Club O or our loss of Club O Gold members could adversely affect us.

We are planning changes to our Club O offerings in order to enhance the value of Club O to our customers and the 

value of our Club O customers to us. However, any changes risk alienating or confusing some customers. Because our Club O 
Gold members tend to be particularly valuable customers, a loss of a significant number of them would have an adverse effect 

33

 
 
on us. Further, if we fail to successfully implement the changes we are planning or otherwise fail to develop and market our 
Club O offerings, it could have a material adverse effect on our business.

Our insurance coverage and indemnity rights may not adequately protect us against loss.

The types, coverage, or the amounts of any insurance coverage we may carry from time to time may not be adequate to 

compensate us for any losses we may actually incur in the operation of our business. Further, any insurance we may desire to 
purchase may not be available to us on terms we find acceptable or at all. We are not indemnified by all of our suppliers, and 
any indemnification rights we may have may not be enforceable or adequate to cover actual losses we may incur as a result of 
our sales of their products. Actual losses for which we are not insured or indemnified, or which exceed our insurance coverage 
or the capacity of our indemnitors or our ability to enforce our indemnity agreements, could have a material adverse effect on 
our business.

We are partially self-insured with respect to our employees' health insurance. If the actual costs of these claims exceed the 
amounts we have reserved for them, we would incur additional expense.

Beginning January 1, 2017, we are partially self-insured with respect to our employees' health insurance, except to the 
extent of stop-loss coverage that limits our losses both on a per employee basis and an aggregate basis. The actual costs of our 
employees' health insurance claims could exceed our estimates of those costs for a number of reasons, including more claims or 
larger claims than we expect, and increases in the costs of healthcare generally. If the actual cost of our employees' health 
insurance claims and related expenses exceeds the amounts we have accrued, we may be required to record additional charges 
for these claims and/or to establish additional reserves, which could have a material adverse effect on our financial results and 
business.

Risks Relating to Our Medici Business

The businesses that we are pursuing through our Medici initiatives are novel and subject to technical, operational, 
financial, regulatory, legal, reputational and marketing risks.

In August 2015, we acquired the assets and business of a financial technology ("fintech") company and in January 

2016, we acquired two registered broker-dealers (our "broker-dealer subsidiaries") that were affiliated with the fintech 
company. We have limited experience with the operation of fintech companies or of broker-dealers. In December 2016, we 
issued publicly-traded securities traded exclusively on a registered alternative trading system operated by one of our majority-
owned broker-dealer subsidiaries, the ownership of which is tracked on a blockchain. Our majority-owned subsidiary tZERO is 
working on other potential financial applications of blockchain technology, including the potential development of a trading 
platform for digital "tokens" or "coins" treated as securities. See "- Risks Relating to Our tZERO Initiatives" below. These are 
areas in which we do not have substantial experience, and which are subject to the risks of new and novel businesses, including 
technical, operational, financial, regulatory, legal and reputational risks, as well as the risk that we may be unable to market, 
license or sell our technology successfully or profitably. The occurrence of any such risks could have a material adverse effect 
on our financial results and business.

We may be required to write off amounts relating to our interests in startup businesses.

At December 31, 2017, Medici Ventures held minority interests totaling approximately $12 million in several 
companies that are in the startup or development stages. These interests are inherently risky because the markets for the 
technologies or products these companies are developing are typically in the early stages and may never materialize. 
Additionally, since these interests are in companies that are in the early startup or development stages, even if their technology 
or products are viable, they may not be able to obtain the capital or resources necessary to successfully bring their technology 
or products to market. Furthermore, we have no assurance that the technology or products of our investees would be successful, 
even if they were brought to market. We have in the past and may in the future write off additional amounts related to these 
interests. Any such write-offs could be material, and could have a material adverse effect on our financial results and business.

Our ownership interest in Bitt Inc. may expose us to additional risks. 

In 2016, Medici acquired an equity interest in Bitt, Inc., a startup company based in Barbados, which is pursuing a 

variety of digital currency transfer and payment businesses in the Caribbean. Virtually every state in the U.S. regulates money 
transmitters and money services businesses. In some states the licensing requirements and regulations expressly cover 
companies engaged in digital currency activities; in other states it is not clear whether or how the existing laws and regulations 
apply to digital currency activities. Further, U.S. federal law requires registration of most such businesses with the Financial 

34

 
Crimes Enforcement Network ("FinCEN"). These licenses and registrations subject companies to various anti-money 
laundering, know-your-customer, record-keeping, reporting and capital and bonding requirements, limitations on the investment 
of customer funds, and inspection by state and federal regulatory agencies. Under U.S. federal law, it is a crime for a person, 
entity or business that is required to be registered with FinCEN or licensed in any state to fail to do so. Further, under U.S. 
federal law, anyone who owns all or part of an unlicensed money transmitting business may be subject to civil and criminal 
penalties. Bitt has represented to us that it has not taken any action that could subject it to registration with FinCEN or to the 
licensing requirements in any state and has agreed that it will not do so until it has become properly licensed in all required 
states and registered with FinCEN. However, if Bitt makes an error, even inadvertently, we could be subject to potential civil 
and criminal penalties. Any such penalties, or even the allegation of criminal or other illegal activities, could have a material 
adverse effect on us and on our financial results and business. 

Our ownership interest in Bitsy Inc. may expose us to additional risks.

In January 2018, Medici purchased an interest in Bitsy, Inc., a U.S.-based startup company founded and one-third 
owned by Medici's chief operating officer and general counsel, for $1 million. Bitsy plans to build a regulatory-compliant 
bridge between the U.S. Dollar and cryptocurrencies, and also hopes to be able to offer our customers the ability to purchase 
crypto currencies on or through our website. Much like the businesses Bitt is pursuing as described above, various aspects of 
the business that Bitsy plans to engage in are heavily regulated. Virtually every state in the U.S. regulates money transmitters 
and money services businesses. In some states the licensing requirements and regulations expressly cover companies engaged 
in digital currency activities; in other states it is not clear whether or how the existing laws and regulations apply to digital 
currency activities. These licenses and registrations subject companies to various anti-money laundering, know-your-customer, 
record-keeping, reporting and capital and bonding requirements, limitations on the investment of customer funds, and 
inspection by state and federal regulatory agencies. Bitsy has confirmed to us that it intends to register with FinCEN and to 
obtain all licenses it is required to obtain. Under U.S. federal law, it is a crime for a person, entity or business that is required to 
be registered with FinCEN or licensed in any state to fail to do so. Further, under U.S. federal law, anyone who owns all or part 
of an unlicensed money transmitting business may be subject to civil and criminal penalties. 

If we do not keep pace with technological changes, it may impair our ability to market, license or sell the products and 
services developed as part of our Medici initiatives.

The market for products and services based on blockchain technology is characterized by rapid technological change, 

frequent product and service innovation and evolving industry standards. The success of our Medici initiatives depends on 
several factors, including the timely completion, introduction and market acceptance of such products and services. Failure in 
this regard may significantly impair our competitiveness and financial results. In addition, we may need to continuously modify 
and enhance our offerings to keep pace with changes in Internet-related hardware, software, communication, browser and 
database technologies. We may not be successful in either developing these modifications and enhancements or in bringing 
them to market in a timely fashion. Furthermore, uncertainties about the timing and nature of new network platforms or 
technologies, or modifications to existing platforms or technologies, could increase our research and development expenses. 
Any failure of products and services to keep pace with technological changes or operate effectively with future network 
platforms and technologies could reduce the demand for our products and services. The occurrence of any of the foregoing 
could have a material adverse effect on our financial results and business.

The blockchain related products and services that we are developing as part of our Medici initiatives have the potential to be 
used in ways we do not intend, including for criminal or other illegal activities.

Blockchain related products and services, in particular cryptocurrencies, have the potential to be used for financial 

crimes or other illegal activities. Because the Medici initiatives are novel there are uncertainties regarding any legal and 
regulatory requirements for preventing blockchain related products and services from being put to such uses, and there are 
uncertainties regarding the liabilities and risks to the Company if we are unable to prevent such uses. Even if we comply with 
all laws and regulations regarding financial and blockchain related products and services, we have no ability to ensure that our 
customers, partners or others to whom we license or sell our products and services comply with all laws and regulations 
applicable to them and their transactions. Any negative publicity we receive regarding any allegations of unlawful uses of our 
Medici initiatives could damage our reputation. More generally, any negative publicity regarding unlawful uses of blockchain 
technology in the marketplace could reduce the demand for our products and services. The occurrence of any of the foregoing 
could have a material adverse effect on our financial results and business.

35

Risks Relating to Our tZERO Initiatives

Risks Related to tZERO's Business

tZERO has a limited operating history, which makes it hard to evaluate its ability to generate revenue through operations, 
and at the date of this filing, tZERO has not generated revenue from any commercially available blockchain-based 
application.

tZERO was formed in 2014 to develop blockchain and financial technology as part of Overstock's Medici initiatives. 

tZERO's limited operating history makes it difficult to evaluate its current business and future prospects. tZERO has 
encountered, and will continue to encounter, risks and difficulties frequently experienced by growing companies in rapidly 
developing and changing industries, including challenges in forecasting accuracy, determining appropriate uses of its limited 
resources, gaining market acceptance, managing a complex regulatory landscape and developing new products. tZERO's 
current operating model may require changes in order for it to scale its operations efficiently. Investors in our common stock 
should consider tZERO's business and prospects in light of the risks and difficulties it faces as an early-stage company focused 
on developing products in the field of financial technology. To date, tZERO has focused on developing its business and 
exploring opportunities for novel applications of blockchain technology. As a result of its early stage of development, tZERO 
has not generated revenue from any commercially available blockchain-based applications. tZERO has generated limited 
revenue and has accumulated losses since its inception. As such, tZERO's has historically been dependent upon continued 
financial support from us, which we have provided but are under no obligation to continue to do so.

tZERO may not successfully develop, launch, market, or sell its DLR Software.

tZERO anticipates that its first commercially available blockchain-based product will be DLR Software. The DLR 

Software is currently in customer production testing, which is being conducted by StockCross, and tZERO has not yet entered 
into any commercial licenses with any licensees. The DLR Software is intended to help broker-dealer licensees with stock 
inventory to both load and manage their inventory in order to assist short sellers of public securities in establishing that they 
have located available shares in the U.S. public securities market prior to effecting short sales. The DLR Software is intended to 
enable licensees to create a blockchain-based record of the shares that the licensee has made available for "locates" using 
customizable DLR Software functionality and of the daily purchases of the right to "locate" specifically identified shares for 
purposes of compliance with regulatory requirements. Although tZERO believes that the DLR Software provides broker-dealers 
with a better solution than the system currently in use for identifying "locates," the existing system is firmly entrenched and is 
controlled by firms with substantially greater resources than tZERO or Overstock. tZERO may not successfully develop, 
launch, market or sell its DLR Software.

The commercial viability of the DLR Software is dependent on the ability of broker-dealer licensees to offer the DLR 
Software as an effective means of satisfying the regulatory obligations of those effecting short sales. Regulation SHO under the 
Exchange Act ("Regulation SHO"), as interpreted and implemented by the SEC, is the principal regulation governing short 
sales. In preliminary discussions with regulators regarding the application of DLR Software, certain members of the SEC Staff 
(the "Staff") have expressed concerns regarding whether locates issued utilizing the DLR Software would provide customers of 
broker-dealer licensees with a valid locate for purposes of Regulation SHO unless certain conditions were satisfied by the 
issuing broker-dealers. The broker-dealer licensees of DLR Software, as the parties issuing locates for purposes of Regulation 
SHO, will be responsible for ensuring that locates issued using the DLR Software comply with all applicable regulations and 
satisfy the requirements of Regulation SHO. In the event that compliance with regulatory obligations in utilizing DLR Software 
proves too burdensome to broker-dealer licensees, the DLR Software may not gain market acceptance among broker-dealers.

In addition, the SEC and other regulatory and self-regulatory authorities may in the future adopt additional rules and 

regulations, adopt new or modified interpretations of existing regulations, or take other actions, that may impact those engaging 
in short selling activity or adversely affect the ability of short-selling customers of broker-dealer licensees to rely on locates 
generated by the DLR Software in effect at the time. Any governmental or regulatory action that restricts the ability of investors 
to effect short sales, or to do so in reliance on locates generated by the tZERO DLR Software, could adversely affect the 
commercial viability of the DLR Software. 

Moreover, tZERO will need to devote significant resources to license sales and marketing efforts in order to convince 
broker-dealers that licensing the DLR Software will increase their revenues from their stock lending operations and to persuade 
large pension funds and other entities that hold large amounts of publicly traded securities that providing inventory supply to 
broker-dealers utilizing the DLR Software will provide access to additional revenue opportunities. tZERO will need to build a 
sales and marketing function and staff to effectively market the DLR Software. tZERO may be unable to do so, and any sales 
and marketing function and staff it builds may be unable to successfully market the DLR Software. Further, tZERO may have 
36

overestimated the size of the pension crisis and the potential market for the DLR Software, the potential demand for the DLR 
Software, and the possibility that it will be able to market the DLR Software to potential licensees. 

Once the DLR Software is released for commercial licensing, tZERO may need to make changes to the specifications 
of the DLR Software for any number of reasons. In the event that tZERO is unable to develop the DLR Software in a way that 
realizes those specifications, it is possible that the DLR Software may never generate significant revenue or become profitable 
for tZERO. Furthermore, despite good faith efforts to develop and complete the launch of the DLR Software and subsequently 
to maintain it, it is still possible that the DLR Software will experience malfunctions or otherwise fail to be adequately 
developed or maintained, which may negatively impact sales and marketing efforts. There can be no assurance that the DLR 
Software will ever generate significant revenue or become profitable for tZERO. 

tZERO expects to develop a new trading platform for the tZERO Security Tokens it plans to issue in connection with its 
security token offering and for use by other companies that issue tokens treated as securities, but is only in the preliminary 
stages of development of the new trading platform.

tZERO intends to develop a new Token Trading System - a trading platform that is capable of trading the tZERO 

Security Tokens and other tokens or coins that are determined to be securities for purposes of U.S. securities laws. At the date 
of this filing, tZERO is only in the preliminary stages of development of the Token Trading System. The development of the 
Token Trading System implicates complex technological considerations and raises numerous legal and regulatory issues that 
will need to be addressed-likely, in consultation with tZERO's broker dealer subsidiaries' regulators. As a result of these 
technological, legal and regulatory considerations, the Token Trading System may never be developed and, if developed, may, 
for a variety of technological, legal and regulatory reasons, never become operational. tZERO expects the Token Trading 
System to be its second blockchain-based product. If tZERO is unable to successfully develop the new Token Trading System, 
tZERO's business plans would be materially adversely affected. See "Risks Related to the Development of the Token Trading 
System" below.

 tZERO intends to offer advisory services to companies considering or pursuing initial coin offerings, but has not yet been 
engaged to do so.

tZERO intends to offer advisory services to companies considering or pursuing initial coin offerings. To date, tZERO 

has not been engaged to provide advisory services to any other company considering or pursuing an initial coin offering, and 
there can be no assurance that tZERO will be engaged to provide any such services in the future or that any such services, if 
provided, will be profitable. If tZERO is engaged to provide any such services, tZERO could face claims from any dissatisfied 
clients and could incur liabilities in rendering any such services, any of which could also damage our reputation and adversely 
affect other parts of our business.

tZERO's advisory services subject it to additional risks. 

On January 31, 2018, tZERO purchased 65.8% of the membership units of ES Capital Advisors, LLC, a registered 
investment advisor under the Investment Advisers Act of 1940. Through ES Capital, tZERO provides automated investment 
advisory services-sometimes referred to as robo-advisory services through the Overstock.com website’s FinanceHub. The risks 
associated with these investment advisory activities include those arising from possible conflicts of interest, unsuitable 
investment recommendations, inadequate due diligence, inadequate disclosure and fraud. Realization of these risks could lead 
to liability for client losses, regulatory fines, civil penalties and harm to tZERO’s and our reputation and business. tZERO's 
membership interest in ES Capital is subject to drag-along rights in connection with certain strategic transactions approved by 
the manager of ES Capital. tZERO now operates the ES Capital business under the name tZERO Advisors and offers automated 
investment advisory services through our website's FinanceHub. On March 6, 2018 the SEC's Boston Regional Office notified 
tZERO Advisors that it is conducting an examination of tZERO Advisors.

PRO Securities and SpeedRoute, two subsidiaries of tZERO that currently generate substantially all of tZERO's revenues, 
are registered broker-dealers and are subject to extensive regulation.

Broker-dealers are subject to extensive regulatory requirements under federal and state laws and regulations and self-

regulatory organization SRO rules. PRO Securities and SpeedRoute are registered with the SEC as broker dealers under the 
Exchange Act and in the states in which they conduct securities business and are members of the Financial Industry Regulatory 
Authority ("FINRA"). In addition, PRO Securities owns and operates the PRO Securities ATS, which has filed a Form ATS 
with the SEC notifying the SEC of its activities as an alternative trading system. PRO Securities and SpeedRoute are subject to 
regulation, examination and disciplinary action by the SEC, FINRA and state securities regulators, as well as other 
governmental authorities and SROs with which they are registered or licensed or of which they are a member. On February 22, 
37

2018, the SEC’s New York Regional Office notified PRO Securities that it is conducting an examination of PRO Securities. 
PRO Securities and SpeedRoute currently generate substantially all of tZERO's revenues. Any failure of PRO Securities or 
SpeedRoute to comply with all applicable rules and regulations could have a material adverse effect on tZERO's operations and 
financial condition and a material adverse effect on us.

PRO Securities is involved in ongoing discussions with regulatory authorities.

PRO Securities has been and remains involved in ongoing discussions with regulatory authorities about the operation 

of the PRO Securities ATS utilizing the Series A Software Platform and various matters relating to the regulated entities 
involved. While many of the discussions have been relatively informal, PRO Securities has also received and responded to 
multiple inquiries from regulators, including FINRA and the SEC. In an unrelated matter, PRO Securities and SpeedRoute are 
named in a FINRA investigatory matter in which FINRA has conducted on the record interviews of two senior officers of 
SpeedRoute and PRO Securities, who are also senior officers of tZERO. Any failure of PRO Securities to satisfy FINRA, the 
SEC, or any other regulatory authority that PRO Securities is in compliance with all applicable rules and regulations could have 
a material adverse effect on tZERO's operations and financial condition and a material adverse effect on us.

SpeedRoute is involved in ongoing discussions with regulatory authorities.

SpeedRoute has been and remains involved in ongoing discussions with regulatory authorities about a number of 

matters. SpeedRoute continues to have discussions with FINRA about several matters, including a matter related to potential 
violations of FINRA rules relating to Order Audit Trail System reporting and trading practice matters and has received 
document requests from FINRA in connection with certain ongoing matters. SpeedRoute has received and responded to 
inquiries from FINRA and the SEC. In addition, in December 2017, SpeedRoute received a letter from FINRA stating that the 
Department of Enforcement at FINRA has received a referral from the staff of FINRA's Department of Market Regulation 
relating to rules applicable to supervision and required supervisory procedures for review of certain potential trading activity, 
such as pre-arranged trades or wash trades. Further, in an unrelated matter, SpeedRoute and PRO Securities are also named in a 
FINRA investigatory matter in which FINRA has conducted on the record interviews of two senior officers of SpeedRoute and 
PRO Securities, who are also senior officers of tZERO. Any failure of SpeedRoute to satisfy FINRA, the SEC or any other 
regulatory authority that SpeedRoute is in compliance with all applicable rules and regulations could have a material adverse 
effect on tZERO's operations and financial condition and a material adverse effect on us.

Technology on which tZERO relies for its operations, including the technology underlying the Series A Software Platform 
tZERO created in 2016 for trading Overstock's Blockchain Voting Series A Preferred shares, may not function properly.

The technology on which tZERO relies, including the technology underlying the Series A Software Platform tZERO 
created in 2016 for trading Overstock's Blockchain Voting Series A Preferred shares, may not function properly, which would 
have a material adverse effect on tZERO's plans, operations and financial condition. Although the Series A Software Platform 
has worked for the Series A shares, trading in the Series A shares has been extremely limited, with only 10 trades having taken 
place from December 15, 2016 to the date of this filing, and consequently the Series A Software Platform system has not been 
tested with significant trading volume. Although tZERO is only in the preliminary stages of development of the Token Trading 
System, tZERO intends to utilize certain aspects of the technology employed by the existing tZERO software platform. tZERO 
intends to build a new trading platform for the trading of tokens treated as securities, as described in this filing, but if the 
technology does not work as anticipated, or if technology that works for the existing tZERO software platform does not work 
for the Token Trading System, there may be no alternative available. The importance of the technology to tZERO's operations 
means that any problems in its functionality would have a direct materially adverse effect on tZERO's plans and expectations 
for revenues from blockchain applications. The technology may malfunction because of internal problems or as a result of 
cyber-attacks or external security breaches. Any such technological problems would have a material adverse effect on tZERO's 
prospects.

Acquisitions tZERO has made and may make will increase costs and regulatory and integration risks.

From time to time tZERO has purchased interests in or acquired other businesses or the assets of other businesses, and 
may do so again in the future. Integrating an acquired business or its assets involves a number of risks and financial, managerial 
and operational challenges. tZERO may incur significant expenses in connection with purchases or acquisitions it has made in 
the past or may make in the future. Further, acquisitions may also create a need for additional accounting, tax, compliance, 
documentation, risk management and internal control procedures, and may require tZERO to hire additional personnel to 
implement, perform and/or monitor such procedures. To the extent tZERO's procedures are not adequate to appropriately 
implement, perform and/or monitor all necessary procedures relating to any new or expanded business, we could be exposed to 

38

 
a material loss or regulatory sanction. The occurrence of any of the foregoing could have a material adverse effect on our 
financial results and business.

Strategic purchases of interests and acquisitions tZERO may make may detract from the capital that tZERO could otherwise 
deploy to improve its business or to develop the Token Trading System.

tZERO is pursuing several potential strategic acquisitions of interests in companies relevant to the network tZERO is 

trying to build that we believe will promote the long-term growth objectives of tZERO. Nevertheless, any capital used to 
finance such strategic acquisitions would detract from the capital available for tZERO to deploy in operating its existing 
businesses and developing the Token Trading System. Since the commencement of the security token offering through February 
28, 2018, tZERO has utilized approximately $28.2 million towards the acquisition of equity interest in other entities, excluding 
amounts that may become due in connection with the transactions contemplated by the WPS LOI or any transactions described 
under "Business—Medici—tZERO—Other Potential Acquisitions." In addition, the successful completion of these transactions 
and, in some cases, integration of acquired businesses with tZERO, would require substantial attention of management, which 
may detract from the time and attention of management that is devoted to tZERO's existing projects, including development of 
the Token Trading System.

Risks Related to the Ongoing Security Token Offering by tZERO

tZERO is conducting a security token offering. There can be no assurance that the tZERO Security Tokens will ever be 
issued, and any significant difficulties tZERO may experience with the offering could result in claims against us.

tZERO launched the security token offering on December 18, 2017. The security token offering is expected to run 

through May 14, 2018, but may be extended or shortened. In the security token offering, tZERO is offering the right to acquire, 
if issued by tZERO in the future, tZERO Security Tokens. tZERO will use its commercially reasonable efforts to develop and 
issue the tZERO Security Tokens, but there is no assurance that it will do so. tZERO may issue up to $250 million of tZERO 
Security Tokens, subject to increase. Any significant difficulties tZERO may experience with the security token offering or the 
development of the tZERO Security Tokens could result in claims against tZERO and us and could have a material adverse 
effect on the holders of our common stock.

The tax and accounting consequences to us of the security token offering are uncertain, and could have a material adverse 
effect on us.

The tax and accounting consequences to us of the security token offering tZERO is currently conducting are uncertain. 

Although we believe that the sale of the tZERO Security Tokens in the security token offering should be treated as a sale of 
equity for tax purposes, if the proceeds were treated as income to us for federal income tax purposes, we would have substantial 
federal income tax expense as a result of the security token offering. tZERO is offering up to $250 million of tZERO Security 
Tokens in the security token offering, subject to increase. In addition, the accounting consequences are uncertain, and there is a 
possibility that the proceeds of the security token offering might be treated as a liability rather than equity for accounting 
purposes, which would reduce tZERO's net book value compared to equity treatment.

If tZERO Security Tokens are issued, tZERO intends, subject to various limitations, to pay a percentage of its gross profits 
as dividends to holders of the tZERO Security Tokens, which would reduce the amount that tZERO might otherwise have 
been able to pay to us.

If tZERO issues tZERO Security Tokens, tZERO intends, subject to various limitations, to pay quarterly dividends of 
up to 10% of tZERO's consolidated gross profit, if any, to the tZERO Security Token holders. Any such dividend payments to 
holders of tZERO Security Tokens would reduce the amount, if any, that tZERO would otherwise have had available for other 
uses, including use in its business and debt and dividend payments to us as the indirect owner of tZERO common stock.

tZERO's security token offering may not be consummated.

At present, the net proceeds of the security token offering are expected to be used for (i) the repayment of amounts 

payable to the Company, (ii) strategic equity acquisitions of interests in companies relevant to the network tZERO is trying to 
build; (iii) the future development of the tZERO Security Tokens and the Token Trading System, (iv) the development of 
functional utility features for the tZERO Security Tokens, (v) general corporate purposes, which may include capital 
expenditures, acquisitions, debt repayments, cybersecurity upgrades, augmenting technology, infrastructure and personnel, 
development of products and services, and short term investments, among other things and (vi) lobbying law makers and 
regulatory authorities for the purpose of bringing about changes to laws and regulations related to blockchain technologies, 

39

particularly in regards to securities tokens, and (vii) offering, legal and accounting expenses associated with the security token 
offering. The failure by tZERO's management to apply these funds effectively could have a material adverse effect on tZERO. 
If the security token offering is not consummated or does not result in substantial proceeds, it could have a material adverse 
effect on tZERO's ability to fund these objectives and carry out its business plan. If the security token offering is not 
consummated, tZERO would have to reduce its planned expenditures and/or would require substantial additional funding from 
us or other sources in order to carry out its business plan. If this were to occur and if tZERO were unable to obtain adequate 
funding from other sources, we would be required to make decisions about which businesses and projects to fund, and might be 
required to decrease or eliminate expenditures that we and/or tZERO believe would have been advisable. 

We may purchase up to $30 million of tZERO Security Tokens in the security token offering and/or may elect to accept 
tZERO Security Tokens in payment of some or all of tZERO's indebtedness to us, which would subject us to the risks of 
holding tZERO Security Tokens and the risk that we would be unable to sell the tZERO Security Tokens.

We may purchase up to $30 million of tZERO Security Tokens in the security token offering and/or may elect to 

accept tZERO Security Tokens in payment of some or all of tZERO's indebtedness to us. To the extent that we do so, we would 
be subject to all of the risks of holding the tZERO Security Tokens, including the risk that we would be unable to publicly sell 
any of the tZERO Security Tokens unless tZERO registers our sale for us under the Securities Act of 1933, as amended. If we 
purchase any of the tZERO Security Tokens or elect to accept tZERO Security Tokens in payment of some or all of tZERO's 
indebtedness to us, we would require a registration rights agreement providing us the right to require tZERO to register our 
sale, whether or not we then controlled tZERO, but there can be no assurance that tZERO would be able to do so.

The securities issued or to be issued by tZERO may be subject to registration under the Exchange Act if tZERO has assets 
above $10 million and more than 2,000 purchasers participate in the security token offering, which would increase tZERO's 
costs significantly and require substantial attention from tZERO's management.

Companies with total assets above $10 million and more than 2,000 holders of record of their equity securities, or 500 
holders of record of its equity securities who are not accredited investors, at the end of their fiscal year must register that class 
of equity securities with the SEC under the Exchange Act. tZERO could trigger this requirement as a result of the security token 
offering and be required to register the tZERO Security Tokens with the SEC under the Exchange Act, which would be a 
laborious and expensive process. Furthermore, if such registration takes place, tZERO would have materially higher 
compliance and reporting costs going forward.

Risks Related to the Development of the Token Trading System

tZERO is only in the preliminary stages of development of the Token Trading System and may not successfully develop, 
market and launch any Token Trading System.

tZERO views the development of the Token Trading System as a key commercial milestone. However, tZERO is only 
in the preliminary stages of development of the Token Trading System, and the Token Trading System may never be developed. 

In addition, the development of the Token Trading System would require significant capital funding, expertise of 

tZERO's management and time and effort in order to be successful. tZERO may have to make changes to the specifications of 
the Token Trading System for any number of reasons or tZERO may be unable to develop the Token Trading System in a way 
that realizes those specifications or any form of a functioning network. It is possible that the tZERO Security Tokens and the 
Token Trading System may not ever be released and there may never be an operational tZERO Security Token or the launch of 
the Token Trading System may never occur. The Token Trading System, if successfully developed and maintained, may not 
meet investor expectations at the time of purchase of tZERO Security Tokens—for example, there can be no assurance that the 
Token Trading System will provide less expensive or more efficient trading than is possible on currently available trading 
platforms for traditional securities. Furthermore, despite good faith efforts to develop and complete the launch of the Token 
Trading System and subsequently to maintain the Token Trading System, it is still possible that the Token Trading System will 
experience malfunctions or otherwise fail to be adequately developed or maintained, which may negatively impact the Token 
Trading System and Tokens.

tZERO may, but is not obligated to, use the proceeds of the security token offering to make significant expenditures to 
develop and launch a viable Token Trading System and subsequently to build a fulsome network upon which users can realize 
utility and value. tZERO may not have or may not be able to obtain the technical skills, expertise, or regulatory approvals 
needed to successfully develop the Token Trading System and progress it to a successful launch. tZERO does not anticipate that 
the Series A Trading Platform will be deployed in connection with the Token Trading System in the same manner as is currently 
deployed by the PRO Securities. While tZERO has sought to retain and continue to competitively recruit experts, there may, 

40

from time to time, be a general scarcity of management, technical, scientific, research and marketing personnel with appropriate 
training to develop and maintain the Token Trading System. In addition, there are significant legal and regulatory 
considerations that will need to be addressed in order to develop and maintain the Token Trading System, and addressing such 
considerations will require significant time and resources. There can be no assurance that tZERO will be able to develop a 
Token Trading System that achieves tZERO's goals and satisfies the complex regulatory requirements applicable to SEC-
registered exchanges and/or permitted alternative trading systems. If tZERO is not successful in its efforts to develop a Token 
Trading System that is compliant with all regulatory and legal requirements and to demonstrate to users the utility and value of 
the Token Trading System, it may be impermissible to launch the Token Trading System or there may not be sufficient demand 
for the Tokens for the launch of the Token Trading System to be commercially viable and tZERO's business would be 
materially adversely affected, which could have a material adverse effect on us.

Regulatory authorities may never permit the Token Trading System to become operational.

Assuming that tZERO is able to develop a Token Trading System, numerous regulatory authorities, including FINRA 

and the SEC, would need to permit the Token Trading System to become operational. If FINRA, the SEC or any other 
regulatory authority objected to the Token Trading System or to aspects of the Token Trading System, such regulatory 
authorities could prevent the Token Trading System from ever becoming operational. The regulatory landscape that tZERO 
needs to navigate in order to achieve an operational Token Trading System is complex, and tZERO may never be able to do so 
successfully. Any such regulatory issues would have a material adverse impact on tZERO’s business.

The Token Trading System may not be widely adopted and may have limited users.

It is possible that the Token Trading System, if developed, will not be used by a large number of issuers, broker-dealers 

or holders of security tokens or that there will be limited public interest in the creation and development of the Token Trading 
System. In addition, legal and regulatory developments could render the Token Trading System obsolete or impermissible. Such 
a lack of use or interest could negatively impact the development of the Token Trading System and the business and financial 
position of tZERO and have a material adverse effect on us.

Alternative networks may be established that compete with or are more widely used than the Token Trading System.

It is possible that alternative networks could be established that utilize the same or similar protocols as those 

underlying the Token Trading System or that facilitate services that are materially similar to the Token Trading System's 
services. The Token Trading System may face competition from any such alternative networks, which could negatively impact 
the Token Trading System and the tZERO Security Tokens and have a material adverse effect on tZERO and on us.

The Token Trading System, the tokens on that system and any blockchain on which tZERO's products and/or securities may 
rely may be the target of malicious cyber-attacks or may contain exploitable flaws in its underlying code, which may result 
in security breaches and the loss or theft of tokens that may trade on the Token Trading System. If such attacks occur or 
security is compromised, this could expose us to liability and reputational harm and could seriously curtail the utilization of 
tokens and cause a decline in the market price of the tokens on that system, and could result in claims against tZERO or us.

If the Token Trading System is developed, its structural foundation, the software applications and other interfaces or 

applications upon which it relies or that will be built upon the Token Trading System are unproven, and there can be no 
assurances that the Token Trading System and the creating, transfer or storage of the tokens on that system will be uninterrupted 
or fully secure, which may result in impermissible transfers, a complete loss of users’ tokens on that system or an unwillingness 
of users to access, adopt and utilize tZERO Security Tokens and/or the Token Trading System. Further, the tokens on the Token 
Trading System and the Token Trading System (and any technology, including blockchain technology, on which they rely) may 
also be the target of malicious attacks seeking to identify and exploit weaknesses in the software, the tokens on that system or 
the Token Trading System which may result in the loss or theft of tokens on that system. For example, if tZERO and the tokens 
on the Token Trading System and/or Token Trading System are subject to unknown and known security attacks (such as double-
spend attacks, 51% attacks, or other malicious attacks), this may materially and adversely affect the Token Trading System, and 
tZERO's business would be materially adversely affected, which could have a material adverse effect on us.

Some market participants may oppose the development of distributed ledger or blockchain based systems like those central 
to tZERO's commercial mission, which could adversely affect tZERO.

Many participants in the system currently used for trading public securities in the United States may oppose the 
development of capital markets systems and processes that utilize distributed ledger and blockchain-based systems. The market 
participants who may oppose such a system may include entities with significantly greater resources, including financial 

41

resources and political influence, than tZERO or we have. The ability of tZERO to operate and achieve its commercial goals 
could be adversely affected by any actions of any such market participants that result in additional regulatory requirements or 
other activities that make it more difficult for tZERO to operate could adversely affect tZERO's ability to achieve its 
commercial goals, which could have a material adverse effect on us.

Risks Related to Blockchain Technology

The regulatory regime governing blockchain technologies, cryptocurrencies, digital assets, the Series A Software Platform 
and offerings of digital assets is uncertain, and new regulations or policies may materially adversely affect the development 
and the value of such cryptocurrencies and assets.

Regulation of digital assets, like the tZERO Security Tokens, cryptocurrencies, blockchain technologies, 
cryptocurrency exchanges and the tZERO Platform, is currently undeveloped and likely to rapidly evolve as government 
agencies take greater interest in them. Regulation also varies significantly among international, federal, state and local 
jurisdictions and is subject to significant uncertainty. Various legislative and executive bodies in the United States and in other 
countries may in the future adopt laws, regulations, or guidance, or take other actions, which may severely impact the 
permissibility of tokens generally and the technology behind them or the means of transaction or in transferring them. Failure 
by tZERO to comply with any laws, rules and regulations, some of which may not exist yet or are subject to interpretation and 
may be subject to change, could result in a variety of adverse consequences, including civil penalties and fines.

Cryptocurrency networks, distributed ledger technologies, and coin and token offerings also face an uncertain 
regulatory landscape in many foreign jurisdictions such as the European Union, China and Russia. Various foreign jurisdictions 
may, in the near future, adopt laws, regulations or directives that may conflict with those of the United States or may directly 
and negatively impact tZERO's business. The effect of any future regulatory change is impossible to predict, but such change 
could be substantial and materially adverse to tZERO's business.

The further development and acceptance of blockchain networks, which are part of a new and rapidly changing industry,
are subject to a variety of factors that are difficult to evaluate. The slowing or stopping of the development or acceptance of 
blockchain networks and blockchain assets would have a material adverse effect on tZERO's business plans and could have 
a material adverse effect on us.

The growth of the blockchain industry in general, as well as the blockchain networks on which the tZERO Security 

Tokens will rely, is subject to a high degree of uncertainty. The factors affecting the further development of the cryptocurrency 
and cryptosecurity industry, as well as blockchain networks, include, without limitation:

•  worldwide growth in the adoption and use of cryptocurrencies, cryptosecurities, and other blockchain 

technologies;
government and quasi-government regulation of cryptocurrencies, cryptosecurities, and other blockchain assets 
and their use, or restrictions on or regulation of access to and operation of blockchain networks or similar systems;
the maintenance and development of the open-source software protocol of cryptocurrency or cryptosecurities 
networks;
changes in consumer demographics and public tastes and preferences;
the availability and popularity of other forms or methods of buying and selling goods and services, or trading 
assets including new means of using government-backed currencies or existing networks;
general economic conditions and the regulatory environment relating to cryptocurrencies and cryptosecurities; and
a decline in the popularity or acceptance of cryptocurrencies or other blockchain based tokens.

• 

• 

• 
• 

• 
• 

The cryptocurrency and cryptosecurities industries as a whole have been characterized by rapid changes and 
innovations and are constantly evolving. Although it has experienced significant growth in recent years, the slowing or stopping 
of the development, general acceptance and adoption and usage of blockchain networks and blockchain assets may materially 
adversely affect tZERO's business plans.

The prices of digital assets are extremely volatile. Fluctuations in the price of digital assets could materially and adversely 
affect tZERO's business.

The prices of cryptocurrencies, such as Bitcoin and Ether, and other digital assets have historically been subject to 

dramatic fluctuations and are highly volatile. A decrease in the price of a single digital asset may cause volatility in the entire 
digital asset and security token industry. For example, a security breach that affects purchaser or user confidence in Bitcoin or 

42

Ether may affect the industry as a whole. This volatility may adversely affect interest in and demand for the Token Trading 
System, which would materially adversely affect tZERO's business.

tZERO's business is subject to complex and evolving U.S. and foreign laws and regulations regarding privacy, technology, 
data protection, and other matters. Many of these laws and regulations are subject to change and uncertain interpretation, 
and could result in claims, changes to tZERO's business practices, increased cost of operations or otherwise harm tZERO's 
business.

tZERO is subject to a variety of laws and regulations in the United States and abroad that involve matters central to its 
business, including user privacy, blockchain technology, broker-dealer, data protection and intellectual property, among others. 
Foreign data protection, privacy, broker-dealer and other laws and regulations are often more restrictive than those in the United 
States. These U.S. federal and state and foreign laws and regulations are constantly evolving and can be subject to significant 
change. In addition, the application and interpretation of these laws and regulations are often uncertain, particularly in the new 
and rapidly evolving industry in which tZERO operates.

tZERO has adopted policies and procedures designed to comply with these laws. The growth of its business and its 

expansion outside of the United States may increase the potential of violating these laws or its internal policies and procedures. 
The risk of tZERO's being found in violation of these or other laws and regulations is further increased by the fact that many of 
them have not been fully interpreted by the regulatory authorities or the courts, and are open to a variety of interpretations. Any 
action brought against tZERO for violation of these or other laws or regulations, even if tZERO successfully defends against it, 
could cause tZERO to incur significant legal expenses and divert its management's attention from the operation of its business. 
If tZERO's operations are found to be in violation of any of these laws and regulations, tZERO may be subject to any applicable 
penalty associated with the violation, including civil and criminal penalties, damages and fines, tZERO could be required to 
refund payments received by it, and it could be required to curtail or cease its operations. Any of the foregoing consequences 
could seriously harm tZERO's business and its financial results. These existing and proposed laws and regulations can be costly 
to comply with and can delay or impede the development of new products, result in negative publicity, increase tZERO's 
operating costs, require significant management time and attention, and subject tZERO to claims or other remedies, including 
fines or demands that tZERO modifies or ceases existing business practices.

The popularity of cryptocurrencies and cryptosecurities offerings may decrease in the future, which could have a material 
adverse effect on the cryptocurrency and cryptosecurities industry and tZERO's operations and financial condition.

tZERO was founded to develop and commercialize financial technology based on the use of digital assets, digital 

securities (or cryptosecurities) and blockchain technology. In recent years, cryptocurrencies and cryptosecurities have become 
more widely accepted among investors and financial institutions, but have been also faced increasingly complex legal and 
regulatory challenges and, to date, have not benefited from widespread adoption by governments, central banks or established 
financial institutions. However, any significant decrease in the acceptance or popularity of cryptocurrency or cryptosecurity 
offerings may have a material adverse effect on tZERO's operations and financial condition and a material adverse effect on us.

tZERO relies on certain major customers of SpeedRoute and PRO Securities, making it vulnerable to changes in the 
business and financial condition of, or demand for its services by, such customers.

tZERO relies on certain major customers of SpeedRoute and PRO Securities, making it vulnerable to changes in the 
business and financial condition of, or demand for its services by, such customers. During the year ended December 31, 2017, 
tZERO recognized revenue from three customers of SpeedRoute and PRO Securities totaling 20%, 18% and 11% of tZERO's 
revenues. During the year ended December 31, 2016, tZERO recognized revenue from three customers of SpeedRoute and 
PRO Securities totaling 22%, 16% and 15% of tZERO's revenues. tZERO's income and ability to meet its financial obligations 
could also be adversely affected in the event of bankruptcy, insolvency or significant downturn in the business of one of these 
customers.

A violation of privacy or data protection laws could have a material adverse effect on tZERO and the value of the tZERO 
Security Tokens.

tZERO and certain of its subsidiaries and advisors are subject to applicable privacy and data protection laws and 

regulations. Any violations of laws and regulations relating to the safeguarding of private information could subject tZERO or 
any of them to fines, penalties or other regulatory actions, as well as to civil actions by affected parties. Any such violations 
could adversely affect the ability of tZERO to operate the Token Trading System, which could have a material adverse effect on 
tZERO's operations and financial condition and a material adverse effect on us.

43

tZERO and its subsidiaries are, and the Token Trading System, if developed, and the blockchain technology to be utilized by 
such Token Trading System will be, subject to cyber-attacks, security risks and risks of security breaches. The nature of the 
tZERO Security Tokens may lead to an increased risk of fraud or cyber-attack.

tZERO and its subsidiaries are, and the Token Trading System, if developed, and the blockchain technology to be 

utilized by such Token Trading System will be, subject to cyber-attacks, security risks and risks of security breaches. An attack 
on any of them or a breach of security of any of them could result in a loss of private data, unauthorized trades, and an 
interruption of trading for an extended period of time. Any such attack or breach could adversely affect the ability of tZERO to 
effectively operate the Token Trading System, which could have a material adverse effect on tZERO's operations and financial 
condition.

Such an attack may also damage tZERO's reputation and any breach of data security that exposes or compromises the 

security of any of the private digital keys used to authorize or validate transaction orders, or that enables any unauthorized 
person to generate any of the private digital keys, could result in unauthorized trades. The Series A Software Platform and any 
Token Trading System developed in the future has been and will be, as applicable, developed by key technology employees of 
tZERO and its affiliates, and their operation and further development depend on the continued availability of those key 
employees.

The Series A Software Platform, and any Token Trading System that may be developed in the future, including 

technology and intellectual property involved in their creation and operation, has been or will be, as applicable, developed 
primarily by a small number of key technology employees of tZERO and its affiliates. The loss of the services of any of those 
key employees could have a material adverse effect on the ability of tZERO to develop, operate or maintain the Series A 
Software Platform or the Token Trading System. If tZERO were to lose the services of any such key employees, it could be 
difficult or impossible to replace them, and the loss of any of them could have a material adverse effect on tZERO's operations 
and financial condition.

The occurrence of any of the foregoing could result in claims against tZERO and us and could have a material adverse 

effect on us and the holders of our securities.

The development and operation of tZERO's business, including the Series A Software Platform and any Token Trading 
System that may be developed in the future requires, will likely require, technology and intellectual property rights.

The ability of tZERO to develop and operate the Series A Software Platform and any Token Trading System that may 
be developed in the future may depend on technology and intellectual property rights that tZERO may license from unaffiliated 
third parties. If for any reason tZERO were to fail to comply with its obligations under the applicable license agreement, or 
were unable to provide or were to fail to provide the technology and intellectual property that the Series A Software Platform or 
any future Token Trading System requires, they would be unable to operate, which would have a material adverse effect on 
tZERO's operations and financial condition and could have a material adverse effect on us.

tZERO may face substantial competition from a number of known and unknown competitors as well as the risk that one or 
more of them may obtain patents covering technology critical to the operation of the Series A Software Platform or any 
future Token Trading System.

We believe that a number of organizations are or may be working to develop trading systems utilizing distributed 

ledger or blockchain technologies or other novel technologies that may be competitive with tZERO's own technology. Some or 
all of such organizations may have substantially greater technological expertise, experience with distributed ledger technologies 
and/or financial resources than tZERO or Overstock has, and many of them appear to be attempting to patent technologies that 
may be competitive with or similar to the technology tZERO has developed. tZERO does not have access to detailed 
information about the technologies these organizations and/or their respective purchasers may be attempting to patent. If one or 
more other persons, companies or organizations obtains a valid patent covering technology critical to the Series A Software 
Platform or any future Token Trading System, tZERO and the other entities that need the relevant technology in order to enable 
the Series A Software Platform or Token Trading System to operate as intended might be unable or unwilling to license the 
technology, and it could become impossible for the Series A Software Platform or Token Trading System to operate, which 
could have a material adverse effect on tZERO's operations and financial condition and a material adverse effect on us.

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Risks Related to Our Common Stock and Other Securities

The trading prices of our common stock and preferred shares have increased substantially recently. If blockchain 
technology development or acceptance slows or stops, or if the trading prices of cryptocurrency decrease, the trading prices 
of our securities may decrease dramatically. If we determine not to sell our Company or our e-commerce business or make 
other fundamental changes to our business, the trading prices of our securities may decrease significantly. The trading 
prices of our securities may also decrease significantly if we determine to take any such actions. 

The trading prices of our common stock and preferred shares have increased substantially recently. In the third quarter 
of 2017 our common stock traded at a low of $14.30; in the fourth quarter of 2017 it traded at a high of $82.70. We believe that 
our securities prices have been, and may continue to be, significantly impacted by perceptions regarding the business prospects 
of our Medici business and blockchain technology generally. To the extent that our blockchain initiatives do not succeed, or the 
development or acceptance of blockchain networks, blockchain assets or blockchain applications slows or stops, our securities 
prices could decrease significantly. See "Risks Relating to Our tZERO Initiatives—Risks Related to Blockchain Technology" 
for risks associated with the development of blockchain networks. The trading price of our common stock may fluctuate as a 
direct reflection of the trading prices of Bitcoin and other cryptocurrencies, which may cause significant volatility and declines 
in our stock price. In addition, to the extent that our securities price increases resulted from our disclosures about our 
exploration of strategic initiatives, any decision or announcement of a decision we may make not to pursue any such strategic 
initiatives could cause the trading prices of our securities to decrease significantly. The trading prices of our securities could 
also decrease significantly if we make or announce any decision to go forward with or pursue any such strategic initiatives. 

We do not intend to pay dividends on our common stock and you may lose the entire amount of your investment in our 
common stock.

We have never declared or paid any cash dividends on our common stock and do not intend to pay dividends on our 

common stock for the foreseeable future. We intend to invest our future earnings, if any, to fund our growth. Therefore, holders 
of our common stock will not receive any funds without selling their shares. You may not receive a positive return on your 
investment, and you may lose your entire investment.

Sales by our significant stockholders could have an adverse effect on the market price of common stock and preferred stock.

A small number of our stockholders own a significant percentage of our common stock. Our Chief Executive Officer 

Patrick Byrne is the beneficial owner of approximately 23.0% of our outstanding shares. Various trusts related to his mother 
Dorothy Byrne are the beneficial owners of an additional aggregate of approximately 5.5% of our stock. Sales by Dr. Byrne or 
any of such trusts could have a material adverse effect on the market prices of our common stock and preferred stock. In 
addition, the transfer of ownership of a significant portion of our outstanding shares within a three-year period could adversely 
affect our ability to use our net operating losses to offset future taxable net income. Any of the foregoing could have a material 
adverse effect on the holders of our common stock and holders of our preferred stock.

Our quarterly operating results are volatile and may adversely affect the market prices of our common stock and preferred 
stock, and you may lose all or a part of your investment.

We have experienced and expect to continue to experience significant fluctuations in our operating results in part 

because of seasonal fluctuations in traditional retail patterns. Our gross revenues have historically been significantly lower in 
the first and second calendar quarters than in the fourth quarter of the prior year due primarily to increased shopping activity 
during the fourth quarter holiday season. Further, we generally increase our inventories substantially in anticipation of holiday 
season shopping activity, which has a negative effect on our cash flow. As a result of the fourth quarter holiday season 
shopping, we also typically have unusually large payments due to our fulfillment partners in the first calendar quarter. Our 
revenues and operating results have varied in the past and may continue to vary significantly from quarter to quarter due to a 
number of other factors, many of which are outside our control. In addition to seasonal effects and the other risk factors 
described in this report, factors that have caused and/or could cause our quarterly operating results to fluctuate and in turn affect 
the market prices of our common stock and preferred stock include:

• 
• 
• 
• 
• 
• 

increases in the cost of advertising and changes in our sales and marketing expenditures;
expenses we incur in our Medici development efforts;
our inability to retain existing customers or encourage repeat purchases;
the extent to which our existing and future marketing campaigns are successful;
price competition, particularly in the costs of marketing as well as in product pricing;
the amount and timing of operating costs and capital expenditures;

45

• 
• 
• 
• 

• 
• 

the amount and timing of our purchases of inventory;
our inability to manage distribution operations or provide adequate levels of customer service;
increases in the cost of fuel, transportation or distribution;
our inability to implement technology changes or integrate operations and technologies from acquisitions or other 
business combinations;
our efforts to offer new lines of products and services; and
our inability to attract users to our website.

Any of the foregoing could have a material adverse effect on our financial results and business and our ability to raise 

capital, and could have a material adverse effect on the holders of our common stock and of our preferred stock.

Our outstanding preferred stock could adversely affect the holders of our common stock in some circumstances.

We have two series of preferred stock outstanding. The preferred stock could adversely affect the holders of our 

common stock in some circumstances. The preferred stock generally votes with the common stock, with holders of the 
preferred stock having one vote for each share held. As of December 31, 2017, the 681,259 outstanding shares of preferred 
stock constituted approximately 2.4% of the total number of shares of the preferred stock and the common stock, taken 
together. The preferred stock ranks senior to the common stock with respect to dividends, is entitled to an annual cash dividend 
of $0.16 per share in preference to any dividend on the common stock, and is generally entitled to participate in any dividends 
we pay on the common stock. The preferred stock ranks equally with the common stock upon our liquidation, winding up or 
dissolution. Generally, in a business combination, each share of the preferred stock would be treated as a share of common 
stock. Any of the foregoing could have a material adverse effect on the holders of the common stock.

We may issue additional preferred stock without further stockholder approval, for purposes of a stockholder rights plan or 
for other purposes, and any such preferred stock could entitle the holders to rights superior to those of the holders of our 
common stock.

Our amended and restated certificate of incorporation authorizes our board to designate and issue preferred stock on 
such terms as may be approved by the board without further stockholder approval. Our board could do so in connection with 
the adoption of a stockholder rights plan or for other reasons. Preferred stock could be issued with rights, preferences and 
privileges superior to those of our common stock. In addition, the issuance of preferred stock could have the effect of making 
an acquisition of our Company more difficult or costly. We currently have 1,000,000 authorized shares of preferred stock 
undesignated as to series, and we could cause shares currently designated as to series but not outstanding to become 
undesignated and available for issuance as a series of preferred stock to be designated in the future. 

Our Board of Directors or the compensation committee could accelerate the vesting of outstanding restricted stock units 
upon a sale of the Company or otherwise, which could result in an increase in the number of shares outstanding.

The compensation committee of our board has granted and expects to grant additional restricted stock units ("RSUs") 

to certain of our employees and directors. Upon vesting, we issue one share of common stock for every RSU held. The board or 
the compensation committee could determine to accelerate the vesting of RSUs in the event of a sale of our company or 
otherwise, which would result in an increase in the number of shares outstanding, and would dilute stockholders' ownership of 
our company. Although the number of RSUs outstanding changes frequently, if all RSUs outstanding were vested as of 
December 31, 2017, the RSUs would convert into approximately 540,000 shares of our common stock, or approximately 2.0% 
of the number of shares of common stock currently outstanding.

We generally have not received significant coverage by securities analysts, and the lack of coverage may adversely affect our 
share price and trading volume.

We generally have not received significant coverage by securities analysts, and the lack of coverage may adversely 

affect our share price and trading volume. The lack of coverage may cause our share price or trading volume to be lower than 
they might be if more analysts covered us.

Anti-takeover provisions contained in our amended and restated certificate of incorporation and amended and restated 
bylaws, as well as provisions of Delaware law, could impair a takeover attempt.

Our amended and restated certificate of incorporation, amended and restated bylaws and Delaware law contain 

provisions which could have the effect of rendering more difficult, delaying, or preventing an acquisition deemed undesirable 

46

by our Board of Directors. Among other things, our amended and restated certificate of incorporation and amended and restated 
bylaws include provisions:

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• 
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• 
• 

authorizing "blank check" preferred stock, which could be issued by our Board of Directors without stockholder 
approval and may contain voting, liquidation, dividend and other rights superior to our common stock;
limiting the liability of, and providing indemnification to, our directors and officers;
limiting the ability of our stockholders to call and bring business before special meetings;
providing that our Board of Directors is classified into three classes of directors with staggered three-year terms;
only permitting the Board of Directors to fix the number of directors and to fill vacancies;
prohibiting cumulative voting in the election of directors;
prohibit stockholder action by written consent, which requires all stockholder actions to be taken at a meeting of 
our stockholders;
requiring advance notice of stockholder proposals for business to be conducted at meetings of our stockholders 
and for nominations of candidates for election to our Board of Directors;
controlling the procedures for the conduct and scheduling of Board of Directors and stockholder meetings; and
designating a state court located in the State of Delaware as the sole and exclusive forum for specified matters.

These provisions, alone or together, could delay or prevent hostile takeovers and changes in control or changes in our 

management.

As a Delaware corporation, we are also subject to provisions of Delaware law, including Section 203 of the Delaware 
General Corporation law, which prevents certain stockholders holding more than 15% of our outstanding common stock from 
engaging in certain business combinations without approval of the holders of at least two-thirds of our outstanding common 
stock not held by such 15% or greater stockholder.

Any provision of our amended and restated certificate of incorporation, amended and restated bylaws or Delaware law that has 
the effect of delaying, preventing or deterring a change in control could limit the opportunity for our stockholders to receive a 
premium for their shares of our common stock or other securities and could also affect the price that some investors are willing 
to pay for our common stock or other securities.

Additional Risks Related Primarily to our Series A Preferred Stock

Our Series A Preferred and the tZERO Platform are substantially different from other securities traded in the U.S. public 
markets, and are subject to a variety of unusual restrictions and material risks.

Our Series A Preferred can trade only on a registered alternative trading system (the "PRO Securities ATS") operated 
by our indirect majority-owned subsidiary PRO Securities LLC ("PRO Securities") utilizing technology known as the tZERO 
Issuance and Trading Platform (the "tZERO Platform"). Trades of the Series A Preferred settle on the trade date. The Series A 
Preferred is not and will not be listed on any securities exchange or any other market of any kind. The Series A Preferred is 
extraordinarily illiquid. Only ten trades in the Series A Preferred have taken place since we issued the Series A Preferred in 
December 2016. Shares of Series A Preferred can be held only in an online brokerage account with Keystone Capital 
Corporation ("Keystone") and cannot be held in any other account or manner, and only certain persons and entities may 
purchase Series A Preferred. As a result of these and other matters, the market for the Series A Preferred is likely to remain 
extraordinarily illiquid and it may be impossible to sell any shares of the Series A Preferred. 

The technology on which the tZERO Platform depends has been developed by our majority-owned subsidiary, tZERO, and is 
licensed by its subsidiary, PRO Securities, and the Series A Preferred depends on both tZERO and on PRO Securities, 
neither of which has substantial resources.

tZERO is a majority-owned subsidiary of ours and owns 100% of the equity interest in PRO Securities. tZERO 
licenses the tZERO Platform to PRO Securities, and PRO Securities operates the PRO Securities ATS. tZERO also licenses the 
tZERO Platform to the Company for the Company's use in connection with the Series A Preferred. Neither tZERO nor PRO 
Securities has substantial resources. PRO Securities had net capital of approximately $24,175 at December 31, 2017. Neither 
tZERO nor PRO Securities has any legally binding commitment from any person, including the Company, to contribute 
additional capital or to make any loan to either of them. If any one or more of the Company, tZERO or PRO Securities were 
unable to fund its operations in the future, or if any one or more of them were to become the subject of a bankruptcy or other 
insolvency proceeding, PRO Securities might be unable to continue to operate the tZERO Platform, and the Series A Preferred 
could be materially adversely affected. In any such event, holders of our capital stock, including the Series A Preferred, could 
lose their entire investment in our capital stock, including all amounts invested in the Series A Preferred.

47

Accounts for the Series A Preferred are held directly in the customer's name, rather than in "street name," and the complete 
trading history of each digital wallet is available to the general public and it may be possible for members of the public to 
determine the identity of the holders of wallets.

Each investor in the Series A Preferred is required to open an online brokerage account in his, her or its name with 

Keystone. Investors cannot hold their Series A Preferred in "street name." The Series A Preferred shares are directly recorded on 
our stockholder books and records maintained by Computershare Trust Company, N.A. ("Computershare"). The tZERO 
Platform makes trade data publicly available shortly after each trade. Although the trade data that the tZERO Platform makes 
publicly available is anonymous, the publicly available information includes the digital wallet address (the location where 
records of transactions and balances involving the series A Preferred are stored) of each holder transacting in Series A Preferred, 
and the entire trading history of each digital wallet (including the number of securities traded by each digital wallet, the price of 
each trade and the balance of the securities held in each digital wallet). As a result, the trading history of each digital wallet is 
available to the general public. In addition, because all holders of the Series A Preferred are holders of record, all of them are 
subject to the risk of loss of their anonymity. 

The Series A Preferred and any development of a trading market for the Series A Preferred depends on both Keystone and its 
clearing broker, ETC.

The Series A Preferred depends on the continuing business operations of both Keystone and Electronic Transaction 
Clearing, Inc. ("ETC"). Keystone is the only broker dealer authorized to provide the accounts required to acquire, hold and 
trade shares of Series A Preferred, and ETC is the clearing broker for Keystone with respect to the Series A Preferred. Any 
failure of either Keystone or ETC to continue operating its business in the ordinary course or to satisfactorily perform their 
respective obligations could make it impossible to trade Series A Preferred for an extended period of time.

A violation of privacy or data protection laws could have a material adverse effect on PRO Securities, tZERO or other 
entities, the tZERO Platform and the Series A Preferred.

PRO Securities, tZERO and other entities relevant to the operation of the PRO Securities ATS utilizing the tZERO 

Platform, including Keystone, ETC and Computershare, are subject to applicable privacy and data protection laws and 
regulations. Any violations of laws and regulations relating to the safeguarding of private information could subject us or any of 
them to fines, penalties or other regulatory actions, as well as to civil actions by affected parties. Any such violations could 
adversely affect the ability of PRO Securities to operate the PRO Securities ATS or to use the tZERO Platform, either of which 
could have a material adverse effect on holders' ability to trade Series A Preferred.

PRO Securities, tZERO, the PRO Securities ATS, the tZERO Platform and the other entities relevant to the operation of the 
PRO Securities ATS are subject to cyber-attacks, security risks and risks of security breaches.

PRO Securities, tZERO, the PRO Securities ATS, the tZERO Platform and the other entities relevant to the operation 

of the PRO Securities ATS utilizing the tZERO Platform, including Keystone, ETC and Computershare, are all subject to cyber-
attacks, security risks and risks of security breaches. An attack on any of them or a breach of security of any of them could 
result in a loss of private data, unauthorized trades, and an interruption of trading for an extended period of time. Any such 
attack or breach could adversely affect the ability of PRO Securities to operate the PRO Securities ATS or to utilize the tZERO 
Platform, or both, any of which could have a material adverse effect on holders' ability to trade the Series A Preferred. Any 
breach of data security that compromises the security of any of the private digital keys used to authorize or validate transaction 
orders, or that enables any unauthorized person to generate any of the private digital keys, could result in unauthorized trades 
and would have a material adverse effect on the Series A Preferred. Because trades on the PRO Securities ATS utilizing the 
tZERO Platform settle on the trade date, it could be impossible to correct unauthorized trades.

In the event of the insolvency of Keystone or ETC, the Securities Investor Protection Corporation would be unable to cause 
the return of shares of Series A Preferred until a substitute for Keystone or ETC, as applicable, was in place.

The Securities Investor Protection Corporation ("SIPC") oversees the liquidation of member broker dealers that close 
when the broker dealer is bankrupt or in financial trouble, and customer assets are missing. In a liquidation under the Securities 
Investor Protection Act, SIPC and a court-appointed trustee typically work to return customers' securities and cash. Within 
limits, SIPC expedites the return of missing customer property by protecting each customer up to $500,000 for securities and 
cash (including a $250,000 limit for cash only). If Keystone or ETC were to become insolvent, the structure of the trading 
system for the Series A Preferred could cause delays in the return of Series A Preferred until a substitute for Keystone or ETC, 
as applicable, was in place, which could have a material adverse effect on holders of Series A Preferred.

48

Certain transactions involving the Series A Preferred will require manual intervention, which could result in errors, and it 
impossible to correct trading errors of any nature, in the Series A Preferred, regardless of the source of the error.

All ordinary course Series A Preferred purchase and sale transactions initiated by purchasers and sellers through their 
Keystone accounts are executed on the PRO Securities ATS utilizing the automated processes of the tZERO Platform, without 
separate manual intervention by any of the relevant parties. Extraordinary transactions, however, may require manual 
intervention, which would be initiated by employees of ETC through the tZERO Platform. In any situation involving manual 
intervention, there is a risk of human error. The same-day settlement of trades on the PRO Securities ATS utilizing the tZERO 
Platform also means that any error, regardless of the source of the error, may be impossible to correct, which could have a 
material adverse effect on holders of Series A Preferred. 

Trading in the Series A Preferred depends on the operation and functionality of the PRO Securities ATS, on tZERO's 
proprietary tZERO Platform and on the Proprietary Ledger.

The Series A Preferred trades exclusively on the PRO Securities ATS utilizing the tZERO Platform. The ATS is 

operated and maintained by PRO Securities, and the tZERO Platform is maintained by tZERO. Each of PRO Securities and 
tZERO is a direct or indirect majority-owned subsidiary of the Company, and neither of them has substantial resources. If the 
PRO Securities ATS or the tZERO Platform were to fail to operate as intended for any reason, trading in the Series A Preferred 
could be impossible until the failure was corrected and full functionality of the affected system or systems were restored and 
tested. Further, if the Proprietary Ledger were to fail to operate as intended, or were to become unavailable to us in its current 
form and functionality for any reason, the tZERO Platform might be unable to publish trade data or to provide trade data to 
ETC and to the transfer agent. Any of the foregoing could have a material adverse effect on our ability to execute or settle 
trades of Series A Preferred, to maintain accurate records of the ownership of the Series A Preferred and to comply with our 
obligations relating to records of the ownership of the Series A Preferred and a material adverse effect on the holders of the 
Series A Preferred.

The Series A Preferred depends on Computershare as the transfer agent for the Series A Preferred.

Computershare serves as the transfer agent for both the Series A Preferred and the Series B Preferred. If 

Computershare were unable or unwilling for any reason to serve as the transfer agent for the Series A Preferred, trading in the 
Series A Preferred would be impossible unless we were able to locate another transfer agent able and willing to serve as a 
replacement transfer agent for the Series A Preferred. We estimate that a transition from Computershare to a replacement 
transfer agent would take approximately three months; however, any such transition could take longer, during which time it 
would be impossible to trade in the Series A Preferred, which would have a material adverse effect on the holders of the 
Series A Preferred.

The tZERO Platform relies on technology and intellectual property rights licensed from tZERO to PRO Securities.

The ability of PRO Securities to operate the PRO Securities ATS utilizing the tZERO Platform depends on technology 

and intellectual property rights that PRO Securities licenses from our majority-owned subsidiary tZERO. Keystone, ETC and 
Computershare, in the performance of their respective obligations, also depend on the technology and intellectual property 
rights that they license (or have licensed on their behalf) from tZERO. tZERO has filed both provisional and non-provisional 
patent applications covering numerous aspects of the technology relating to the tZERO Platform, none of which have been 
granted. We believe that a number of organizations are or may be working to develop trading systems utilizing distributed 
ledger or blockchain technologies that may be competitive with the tZERO Platform. Some or all of such organizations and/or 
their respective investors have substantially greater resources than tZERO or we have, and many or all of them may be 
attempting to patent technologies that may be competitive with or similar to the technology tZERO has developed. If third 
parties obtain patents covering any or all of the technology relating to the tZERO Platform, or if the rights of tZERO to the 
technology or intellectual property necessary for the operation of the tZERO Platform were otherwise invalidated or limited, or 
if tZERO were to fail to comply with its obligations under the applicable license agreement, or for any other reason were unable 
to provide the technology and intellectual property that PRO Securities requires, PRO Securities would be unable to operate the 
PRO Securities ATS utilizing the tZERO Platform, which would have a material adverse effect on the holders of the Series A 
Preferred.

The potential application of U.S. laws regarding traditional investment securities to the Series A Preferred is unclear.

The commercial law regarding traditional investment securities in the United States is well-developed. Article 8 of the 
Uniform Commercial Code as adopted in most states, including Delaware, provides a set of rules that governs common aspects 
49

of securities transfers and related matters. Because of the differences between the Series A Preferred and traditional investment 
securities, there is a risk that issues that might easily be resolved by existing law if traditional securities were involved may not 
be easily resolved for the Series A Preferred. The occurrence of any such issue or dispute could have a material adverse effect 
on the holders of Series A Preferred.

The potential application of U.S. laws regarding virtual currencies and money transmission to PRO Securities' use of the 
Bitcoin blockchain is unclear.

Existing state and federal laws applicable to various activities of persons exchanging or otherwise using virtual 

currencies, in some cases expressly including Bitcoin, impose prohibitions and require licensing or registration requirements 
and impose substantive regulations on such persons. Many more states impose licensing and substantive regulation on persons 
engaging in various activities relating to money transmission, some of which do or may apply to the transmission of virtual 
currencies such as Bitcoin. The failure to be properly licensed and registered if required under any of these state or federal laws 
can be a criminal offense. The tZERO Platform uses the Bitcoin blockchain for the purpose of enabling members of the public 
to confirm that the public copies of the Proprietary Ledger have not been altered. None of the parties involved in the operation 
of the tZERO Platform is licensed under the virtual currency or money transmission regulations of any state in the United States 
or registered with the Financial Crimes Enforcement Network ("FinCEN") of the U.S. Department of the Treasury. Although we 
do not believe that the operation of the tZERO Platform requires such licensing or registration, if any regulatory authority were 
to assert otherwise, it could have a material adverse effect on the ability of the parties involved in the operation of the tZERO 
Platform to publish Series A Preferred trade data to the Bitcoin blockchain, which could have a material adverse effect on the 
holders of the Series A Preferred.

The potential application of foreign laws to the tZERO Platform is unclear.

Any person opening an account with Keystone will be required to represent that doing so and acquiring shares of 

Series A Preferred will not cause a violation of any law, rule or regulation of any jurisdiction outside of the United States and 
will not subject us or PRO Securities or the tZERO Platform to regulation by any authority in any jurisdiction outside of the 
United States. We also limit purchasers of Series A Preferred to certain U.S. residents, entities and trusts. If we became subject 
to any law, rule or regulation of any jurisdiction outside of the United States, it could have a material adverse effect on the 
ability of PRO Securities to operate the tZERO Platform and on the Series A Preferred, which would have a material adverse 
effect on the holders of the Series A Preferred.

Regulatory or factual developments may adversely affect the tZERO Platform.

Neither PRO Securities nor tZERO is registered as a transfer agent under the Exchange Act. If PRO Securities or 

tZERO were required to register as a transfer agent, the process would be expensive and one or both entities might be unable to 
do so. Further, future regulatory developments could otherwise affect the tZERO Platform or the ability of PRO Securities to 
operate the tZERO Platform. To the extent that any current or future regulatory requirements adversely affect the ability of PRO 
Securities to operate the tZERO Platform or its ability to utilize the Bitcoin blockchain, such regulatory requirements would 
have a material adverse effect on the holders of the Series A Preferred.

Holders of Series A Preferred are at risk of fee and commission increases by Keystone.

At present the tZERO Platform does not allow more than a single broker dealer to provide access to the system. The 

lack of an alternative broker dealer to provide access to the tZERO Platform may subject customers to the risk of fee and 
commission increases by Keystone. Keystone has agreed to limits on the fees and commissions it will charge to customers who 
trade shares of the Series A Preferred; however, if PRO Securities and tZERO agree to amend the relevant agreements to permit 
increases to those limits, or if such agreements or the provisions regarding such matters were ineffective for any reason, it could 
have a material adverse effect on holders of the Series A Preferred.

We have the right to convert the outstanding shares of Series A Preferred into shares of Series B Preferred at any time, even 
if the Series B Preferred is trading for substantially less than the Series A Preferred, and the terms of the Series B Preferred 
could be amended after the issuance of the Series B Preferred without the consent of the holders of the Series A Preferred.

We have the right to cause the conversion of all outstanding shares of Series A Preferred into shares of Series B 

Preferred at any time. If we were to do so at a time when the Series B Preferred were trading at a price lower than the trading 
price of the Series A Preferred, holders of Series A Preferred would likely experience an immediate and potentially material 
decrease in the market value of the Series A Preferred they hold and of the Series B Preferred they would receive upon the 
conversion. Investors should not purchase shares of Series A Preferred unless they are willing to hold shares of Series B 

50

Preferred in lieu of shares of Series A Preferred. In addition, the terms of the Series B Preferred may be amended at any time 
without the consent of the holders of the Series A Preferred. Consequently, holders of Series A Preferred are subject to the risk 
that their shares could be converted into shares of Series B Preferred having terms different from those of the Series B Preferred 
at the date of its issuance or at the date of a holder's acquisition of Series A Preferred. Any such amendment of the Series B 
Preferred could have a material adverse effect on holders of Series A Preferred.

The restrictions on the tax reporting of holder's cost basis in shares of Series A Preferred will not allow normal tax planning 
in the sale of shares of Series A Preferred, and may result in disadvantageous tax consequences to a seller of Series A 
Preferred.

Taxpayers must report gains and losses on sales of securities, and related cost basis information when they file their 
income tax returns. Brokers, including Keystone, also have a requirement to report sales information to the IRS. Holders of 
most securities typically can elect one of several methods permitted by the IRS for their reporting of their cost basis in 
securities. However, only one method of cost basis reporting (the first-in, first-out, or FIFO, method) is available for the 
Series A Preferred. Sellers of Series A Preferred will not be able to elect any method other than FIFO to report their sales 
information to the IRS. As a result, sellers of Series A Preferred may be required to pay more tax on their sales or to pay taxes 
earlier than might have been required if other methods of cost basis reporting had been available, which could have a material 
adverse effect on the holders of Series A Preferred.

Additional Risks Related to our Series A Preferred Stock and our Series B Preferred Stock

We do not intend to issue any additional shares of either Series A Preferred or Series B Preferred, which is expected to 
continue to result in very limited trading in each series.

Although we have the right to convert the outstanding shares of Series A Preferred into Series B Preferred, we do not 

intend to issue any additional shares of Series A Preferred or any additional shares of Series B Preferred. Consequently, we 
expect trading of the Series A Preferred and the Series B Preferred to be limited to the shares we issued in the rights offering. As 
a result, trading in the Series A Preferred and the Series B Preferred may be very limited.

We do not expect there to be any market makers to develop a trading market in the Series A Preferred, and there is only one 
market maker in the Series B Preferred.

Most securities that are publicly traded in the United States have one or more broker dealers acting as "market makers" 

for the security. A market maker is a firm that stands ready to buy and sell the security on a regular and continuous basis at 
publicly quoted prices. Currently, to our knowledge, there is only one market maker in the Series B Preferred. Further, we do 
not believe that the Series A Preferred will ever have any market makers. We expect the lack of market makers to continue to 
contribute to a lack of liquidity in the Series A Preferred and in the Series B Preferred, which could have a material adverse 
effect on holders' ability to trade either of them.

Rule 144 will not be available for resales of "restricted shares" of Series A Preferred, and Rule 144 volume limitations on 
resales of Series B Preferred would be very low.

Persons, including non-affiliates of a public company such as the Company, who acquire shares directly or indirectly 
from the public company, or from an affiliate of the public company, in a transaction or chain of transactions not involving any 
public offering, or otherwise as described in Rule 144, acquire "restricted shares" for purposes of Rule 144. Although Rule 144 
permits public sales of "restricted shares" subject to certain conditions, we do not expect Rule 144 ever to be available for any 
sales of Series A Preferred, and the sale of any such shares may be difficult or impossible. Further, because of the limited 
number of shares of Series B Preferred outstanding, the volume limitations of Rule 144 may severely limit sales of Series B 
Preferred under Rule 144.

We will have an economic incentive to repurchase Series A Preferred and Series B Preferred at prices below the redemption 
price, and our doing so could cause the trading prices of Series A Preferred and Series B Preferred, as applicable, to 
decrease further.

Subject to applicable laws and regulations regarding issuer repurchases of their capital stock, we could repurchase 

shares of the Series A Preferred or Series B Preferred. If we repurchase any shares, we would do so only at or below the prices 
at which we could redeem shares. Because our right to redeem the Series A Preferred and the Series B Preferred will be at 
prices that will vary with the price of our common stock as well as the prices of the Series A Preferred and the Series B 
Preferred, respectively, and in any case would be no less than the Subscription Price, we will have an economic incentive to 

51

repurchase the shares at their trading prices from time to time if those prices are lower than the prices at which we would be 
entitled to redeem the shares. If we repurchase (or redeem) shares of either Series A Preferred or Series B Preferred, the trading 
market for the shares would become less liquid, which could cause the trading prices to decrease further, giving us an economic 
incentive to repurchase additional shares. The occurrence of the foregoing could have a material adverse effect on holders of 
Series A Preferred, the holders of Series B Preferred, or both.

A share of Series A Preferred and/or Series B Preferred may have a substantially lower market value than a share of our 
common stock.

The trading prices of the Series A Preferred and the Series B Preferred may be substantially lower than the trading 
price of our common stock at any time. The market for the Series B Preferred is expected to have substantially less liquidity 
than the market for our common stock, which is traded on the Nasdaq Global Market, and the market for the Series A Preferred 
has been and is expected to remain even more limited. The Series B Preferred trades in the over-the-counter market rather than 
on any securities exchange, and the Series A Preferred trades exclusively on the PRO Securities ATS utilizing the tZERO 
Platform, which is a closed trading platform. Consequently, the trading prices of the Series A Preferred and the Series B 
Preferred may both be substantially lower than the trading price of our common stock, which could have a material adverse 
effect on holders of Series A Preferred and holders of Series B Preferred. 

Holders of Series A Preferred and/or Series B Preferred have no rights with respect to our common stock, but they may be 
adversely affected by certain events or changes made with respect to our common stock.

Holders of our Series A Preferred and our Series B Preferred have no rights with respect to our common stock, and no 

right to convert their Series A Preferred or Series B Preferred into shares of common stock or to exchange their Series A 
Preferred or Series B Preferred for shares of common stock, except that such holders have the right to vote with the common 
stock (together with the holders of the other series of Preferred Stock) on any matter submitted to a vote of the holders of the 
common stock, the right to receive payments upon liquidation with the holders of the common stock (together with the holders 
of the other series of Preferred Stock) and the right to receive dividends (together with the holders of the other series of 
Preferred Stock) in preference to the holders of the common stock and to participate in cash dividends, if any, paid on the 
common stock. Holders of Preferred Stock do not have other rights of the holders of the common stock, including the right to 
respond to common stock tender offers, if any, and their investment in the Series A Preferred and/or the Series B Preferred may 
be materially negatively affected by any such event. Holders' lack of any such rights, or the occurrence of any such event, could 
have a material adverse effect on holders of Series A Preferred and holders of Series B Preferred.

Voting rights of holders of Preferred Stock generally will be limited to voting together with the holders of the common stock 
as a single class, and the holders of the Series A Preferred and the holders of the Series B Preferred collectively will have 
only a small percentage of the voting power on any matter submitted to the holders of the common stock and the Series A 
Preferred and Series B Preferred, voting together as a single class.

Voting rights of holders of Preferred Stock generally will be limited to voting together with the holders of the common 
stock as a single class. Neither the holders of the Series A Preferred nor the holders of the Series B Preferred have any right by 
themselves, either together or as separate classes, to elect any members of our Board of Directors. As of December 31, 2017, 
the 681,259 shares of Preferred Stock outstanding represented approximately 2.4% of the combined voting power of the 
Series A Preferred, the Series B Preferred and the common stock, voting together as a single class. If an amendment requiring 
stockholder approval is proposed to our Amended and Restated Certificate of Incorporation or our Amended and Restated 
Bylaws, the holders of the Series A Preferred and the holders of the Series B Preferred will vote together with the holders of the 
common stock as a single class, but neither the holders of the Series A Preferred nor the holders of the Series B Preferred will 
be entitled to a class vote on the amendment, unless the proposed amendment would adversely affect the special rights, 
preferences, privileges and voting powers of the Series A Preferred or Series B Preferred, respectively. Holders' limited voting 
rights and any of the foregoing events could have a material adverse effect on holders of Series A Preferred and holders of 
Series B.

The Series A Preferred and the Series B Preferred rank junior to all of our and our subsidiaries' liabilities, as well as the 
capital stock of our subsidiaries held by third parties, in the event of a bankruptcy, liquidation or winding up of our or our 
subsidiaries' business.

In the event of our bankruptcy, liquidation or winding up, our assets will be available to make payments to holders of 
Series A Preferred and to holders of Series B Preferred only after all of our liabilities have been paid, and neither the Series A 
Preferred nor the Series B Preferred will have any preference over the common stock in the event of our bankruptcy, liquidation 
or winding up. In addition, the Series A Preferred and Series B Preferred will rank structurally junior to all existing and future 
52

liabilities of our subsidiaries, as well as the capital stock of our subsidiaries held by third parties, including employees holding 
shares of our majority-owned subsidiary tZERO and employees holding shares of any other direct or indirect subsidiary of ours, 
whether now existing or created in the future. Any bankruptcy, liquidation or winding up of the Company or any of its wholly 
or partially owned subsidiaries would have a material adverse effect on holders of Series A Preferred and holders of Series B 
Preferred. 

Our obligation to pay dividends on the Series A Preferred or on the Series B Preferred is limited, and our ability to pay 
dividends on the Series A Preferred and on the Series B Preferred may be limited.

Our obligation to pay preferential dividends on the Series A Preferred and the Series B Preferred is subject to our 
Board of Directors declaring such dividend payments. Further, although we will be contractually restricted from paying a 
dividend on the common stock unless we have paid preferential cumulative 1.0% annual dividends on the Series A Preferred 
and the Series B Preferred, we have never paid a dividend on the common stock and we have no current intent to do so. 
Consequently, our failure to pay preferential dividends on the Series A Preferred and on the Series B Preferred might have no 
legal effect on us at all, although it could adversely affect the trading prices of the Series A Preferred and of the Series B 
Preferred. Further, our payment of any dividends will be subject to contractual and legal restrictions and other factors the board 
deems relevant. Moreover, agreements governing any future indebtedness of ours may further limit our ability to pay dividends 
on our capital stock, including the Series A Preferred and the Series B Preferred. In addition, our ability to pay dividends is 
limited by applicable law. Any of the foregoing could have a material adverse effect on the holders of the Series A Preferred and 
the holders of the Series B Preferred.

Purchasers of the Series A Preferred and of the Series B Preferred may be adversely affected by our issuance of any 
subsequent series of preferred stock.

Neither the terms of the Series A Preferred nor the terms of the Series B Preferred restrict our ability to issue one or 

more additional new series of preferred stock, any or all of which may rank equally with or have preferences over the Series A 
Preferred and the Series B Preferred as to dividend payments, voting rights, rights upon liquidation or other types of rights. We 
will have no obligation to consider the specific interests of the holders of Series A Preferred or the specific interests of the 
holders of Series B Preferred in creating any such new series of preferred stock or engaging in any such offering or transaction. 
Our creation of any such new series of preferred stock or our engaging in any such offering or transaction could have a material 
adverse effect on the holders of Series A Preferred and the holders of Series B Preferred.

It is uncertain whether the IRS will treat the Series A Preferred and Series B Preferred as common stock or preferred stock 
for U.S. federal income tax purposes.

We intend to treat the Series A Preferred and Series B Preferred as common stock for U.S. federal income tax 
purposes. Nevertheless, it is unclear whether the IRS will treat the Series A Preferred and Series B Preferred as common stock 
for U.S. federal income tax purposes. If the IRS were not to treat either the Series A Preferred or the Series B Preferred as 
common stock for U.S. federal income tax purposes, it could have a material adverse effect on the holders of Series A Preferred 
and the holders of Series B Preferred.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2.    PROPERTIES

As of December 31, 2017, we operated the following facilities in our direct and partner business segments, unless otherwise 
indicated:

Corporate office space

•  We own approximately 236,000 square feet of office space in Midvale, Utah, which consists of our corporate 

headquarters, and which is primarily used for our direct and partner business segments, with a small amount of space 
used by our Medici business.

•  We lease approximately 12,000 square feet of additional office space in the United States for tZERO's main office.

53

 
Warehouse, fulfillment and customer service space

•  We lease approximately 1.1 million square feet in the United States for warehouse, fulfillment, customer service, and 

other operations.

Data centers

•  We lease approximately 3,300 square feet in the United States for various data centers.

ITEM 3.    LEGAL PROCEEDINGS

The information set forth under Item 15 of Part IV, "Financial Statements—Note 12. Commitments and Contingencies, 

subheading Legal Proceedings," contained in the "Notes to Consolidated Financial Statements" of this Annual Report on 
Form 10-K is incorporated by reference in answer to this Item.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

54

 
 
 
PART II

ITEM 5.    MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

Market information

Our common stock is traded on the Nasdaq Global Market under the symbol "OSTK." The following table sets forth, 

for the periods indicated, the high and low sale prices per share for our common stock as reported by Nasdaq.

Year Ended December 31, 2016

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

Year Ended December 31, 2017

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

Stock Performance Graph

Common
Stock Price

High

Low

15.65

17.93

17.36

19.70

20.50
18.15
32.25
82.70

10.03

13.79

14.31

13.05

15.60
13.75
14.30
27.58

The stock performance graph is included in Part III, Item 12.

Securities Authorized for Issuance under Equity Compensation Plans

Disclosure relating to our equity compensation plans will be incorporated by reference into Part III, Item 12 from our 

Proxy Statement for the 2018 annual meeting of stockholders.

Holders

As of March 8, 2018, there were 118 holders of record of our common stock. Many of our shares of common stock are 

held by brokers and other institutions on behalf of the beneficial owners.

Dividends

We have never declared or paid any cash dividends on our common stock. We currently intend to retain any earnings 
for future growth and do not anticipate paying any cash dividends on our common stock in the foreseeable future. Any future 
determination to pay dividends on our common stock will be at the discretion of our Board of Directors and will depend on our 
results of operations, financial conditions, contractual and legal restrictions and other factors the Board of Directors deems 
relevant. 

In December 2016, we issued a total of 695,898 shares of our preferred stock (the "Preferred Stock"), of which 
681,259 shares remained outstanding at December 31, 2017. The Preferred Stock ranks senior to our common stock with 
respect to dividends. Holders of the Preferred Stock are entitled to an annual cash dividend of $0.16 per share (1.0% of the 
subscription price), in preference to any dividend payment to the holders of the common stock, out of funds legally available 
for payment of dividends and subject to declaration by our Board of Directors. Holders of the Preferred Stock are also entitled 
to participate in any cash dividends we pay to the holders of the common stock and are also entitled to participate in non-cash 
dividends we pay to holders of the common stock, subject to potentially different treatment if we effect a stock dividend, stock 
split or combination of the common stock. There are no arrearages in cumulative preferred dividends. We declared and paid a 
cash dividend of $0.16 per share on our preferred stock during 2017. 

55

 
 
 
 
 
 
 
Recent sales of unregistered securities

None.

Issuer purchases of equity securities

We had no purchases made by us or on our behalf or any "affiliated purchaser" as defined in Rule 10b-18(a)(3) under 

the Securities Exchange Act of 1934, as amended, of shares of our common stock during the fourth quarter of 2017.

Preferred Stock

In December 2016, we issued 695,898 shares of our preferred stock, consisting of 126,565 shares of our Blockchain 

Voting Series A Preferred Stock (the "Series A Preferred") and 569,333 shares of our Voting Series B Preferred Stock (the 
"Series B Preferred" and together with the Series A Preferred, the "Preferred Stock"). Neither the Series A Preferred Stock nor 
the Series B Preferred Stock is registered under the Securities Exchange Act of 1934, as amended. The Series A Preferred are 
digital securities that trade exclusively on a registered alternative trading system ("ATS") operated by our majority-owned 
subsidiary, PRO Securities, LLC (the "PRO Securities ATS"), utilizing software technology known as the tZERO® Issuance 
and Trading Platform (the "tZERO Platform"). Keystone Capital Corporation ("Keystone") is the sole broker-dealer authorized 
to provide investors with access to the Series A Preferred through the PRO Securities ATS utilizing the tZERO Platform. The 
Series B Preferred are non-digital securities that trade in the over-the-counter market and are quoted on the OTCQX market 
operated by OTC Markets Group. 

Except as required by law, the Preferred Stock vote with the common stock on all matters. Holders of the Preferred 

Stock have one vote for each share held. As of December 31, 2017, the 681,259 shares of Preferred Stock constituted 
approximately 2.4% of the total number of shares of the Preferred Stock and the common stock, taken together. The Preferred 
Stock ranks senior to the common stock with respect to dividends. Holders of the Preferred Stock will be entitled to an annual 
cash dividend equal to 1.0% of the subscription price for the Preferred Stock, rounded to the nearest $0.01, in preference to any 
dividend payment to the holders of the common stock, out of funds legally available for payment of dividends and subject to 
declaration by our Board of Directors. Holders of the Preferred Stock are also entitled to participate in any cash dividends we 
pay to the holders of the common stock and are also entitled to participate in non-cash dividends we pay to holders of the 
common stock, subject to different treatment if we effect a stock dividend, stock split or combination of the common stock. The 
Preferred Stock ranks on a parity with the common stock with respect to rights upon the liquidation, winding up or dissolution 
of the Company. If we are party to any merger or consolidation in which our common stock is changed into or exchanged for 
stock or other securities of any other person (or the Company) or cash or any other property (or a right to receive the 
foregoing), we will use all commercially reasonable efforts to cause each outstanding share of the Preferred Stock to be treated 
as if such share were an additional outstanding share of common stock in connection with any such transaction.

Stock based compensation

Stock options

Our Board of Directors adopted the 2005 Equity Incentive Plan and it was most recently amended and restated and re-
approved by the stockholders on May 3, 2012 (as so amended and restated, the "Plan"). Under the Plan, the Board of Directors 
may issue incentive stock options to our employees and directors and non-qualified stock options to consultants, as well as 
restricted stock units and other types of equity awards of the Company. Options granted under the Plan generally expire at the 
end of ten years and vest in accordance with a vesting schedule determined by our Board of Directors, usually over four years 
from the grant date. We did not grant any options during the years ended December 31, 2017, 2016 and 2015. At December 31, 
2017, no options were outstanding under the Plan, and 2.0 million shares of stock remained available for future grants under the 
Plan.

56

 
The following is a summary of stock option activity (amounts in thousands, except per share data):

Outstanding—beginning of year

Exercised

Expired/Forfeited

Outstanding—end of year

Options exercisable at year-end

2017

2016

2015

Weighted
Average
Exercise
Price

Weighted
Average
Exercise
Price

Shares

Shares

Weighted
Average
Exercise
Price

Shares

156

$

(39)

(117)

— $

— $

17.33

16.90

17.48

—

—

204
(42)
(6)
156

156

$

$

$

17.27

17.08

17.08

17.33

17.33

224
(16)
(4)
204

204

$

$

$

17.27

16.94

18.26

17.27

17.27

Stock options vest over four years at 28% at the end of the first year and 2% each month thereafter. The most recent 

stock options were granted in May 2008 and have fully vested. There was no stock based compensation related to stock options 
recorded during the years ended December 31, 2017, 2016 and 2015. 

Restricted stock units activity

During the years ended December 31, 2017, 2016 and 2015, we granted 310,000, 541,000 and 239,000 restricted stock 

units, respectively, under the Plan. The cost of restricted stock units is determined using the fair value of our common stock on 
the date of the grant and compensation expense is either recognized on a straight-line basis over the vesting schedule or on an 
accelerated schedule when vesting of restricted stock awards exceeds a straight-line basis. The weighted average grant date fair 
value of restricted stock units granted during the years ended December 31, 2017, 2016 and 2015 was $17.75, $14.52 and 
$24.60, respectively.

The following is a summary of restricted stock unit activity (amounts in thousands, except per share data):

2017

2016

2015

Outstanding—beginning of year

Granted at fair value

Vested

Forfeited

Units

560

310

(212)

(118)

Outstanding—end of year

540

$

Weighted
Average
Grant Date
Fair Value
17.46
$

17.75

19.58

16.21

17.05

Weighted
Average
Grant Date
Fair Value
24.80
$

14.52

22.57

16.52

17.46

$

Units

349

541
(219)
(111)
560

Weighted
Average
Grant Date
Fair Value
16.70
$

24.60

12.34

24.35

24.80

$

Units

578

239
(377)
(91)
349

Restricted stock units granted in 2017, 2016 and 2015 vest over three years at 33.3% at the end of each of the first, 
second and third year. Each restricted stock unit represents the right to one share of common stock upon vesting. During the 
years ended December 31, 2017, 2016 and 2015, we recorded stock based compensation expense related to restricted stock 
units of $4.1 million, $4.9 million and $3.5 million, respectively.

57

 
 
 
 
 
ITEM 6.    SELECTED FINANCIAL DATA

The selected consolidated financial data presented below should be read in conjunction with the consolidated financial 

statements of Overstock.com, Inc. and related footnotes included elsewhere in this Annual Report on Form 10-K and the 
discussion under Item 7—"Management's Discussion and Analysis of Financial Condition and Results of Operations." The 
selected consolidated financial data has been derived from our audited consolidated financial statements included elsewhere in 
this Annual Report on Form 10-K. The historical financial and operating information may not be indicative of our future 
performance. The following discussion and analysis also should be read in conjunction with the disclosures in Item 1. 
“Business” under “Our Retail Business,” “Medici,” and “Potential Strategic Initiatives,” as well as the risk factors described in 
Item 1A. “Risk Factors.” 

Consolidated Statement of Operations Data:
Revenue, net

Direct
Partner and other

Total net revenue

Cost of goods sold

Direct
Partner and other

Total cost of goods sold

Gross profit
Operating expenses:

Sales and marketing
Technology
General and administrative
Litigation settlement
Restructuring (2)

Total operating expenses

Operating income (loss)
Interest income
Interest expense
Other income (expense), net
Income (loss) before income taxes
Provision (benefit) for income taxes
Consolidated net income (loss)

Less: Net loss attributable to noncontrolling interests

Net income (loss) attributable to stockholders of
Overstock.com, Inc.
Net income (loss) per common share—basic:
Net income (loss) attributable to common shares—basic
Weighted average common shares outstanding—basic
Net income (loss) per common share—diluted:
Net income (loss) attributable to common shares—diluted
Weighted average common shares outstanding—diluted

Year ended December 31,

2017

2016

2015

2014

2013 (1)

(in thousands, except per share data)

$
83,052
1,661,704
1,744,756

$ 101,578
1,698,385
1,799,963

$ 137,783
1,520,055
1,657,838

$ 147,460
1,349,643
1,497,103

$ 156,032
1,148,185
1,304,217

80,585
1,323,620
1,404,205
340,551

96,271
1,372,343
1,468,614
331,349

128,077
1,225,107
1,353,184
304,654

129,253
1,088,791
1,218,044
279,059

136,282
920,275
1,056,557
247,660

180,589
115,878
90,718
—
—
387,185
(46,634)
659
(2,937)
1,178
(47,734)
64,188
$ (111,922) $
(2,044)

147,896
106,760
89,298
(19,520)
—
324,434
6,915
326
(877)
14,181
20,545
9,297
11,248
(1,274)

$ (109,878) $

12,522

$

$

(4.28) $

25,044

0.49
25,342

(4.28) $

25,044

0.49
25,426

124,468
98,533
82,187
—
—
305,188
(534)
155
(140)
3,634
3,115
1,895
1,220
(1,226)

2,446

0.10
24,612

0.10
24,703

109,461
86,258
71,777
—
(360)
267,136
11,923
152
(39)
1,169
13,205
4,404
8,801
(53)

8,854

0.37
23,999

0.36
24,317

91,609
71,788
68,169
—
(471)
231,095
16,565
127
(113)
(235)
16,344
(68,034)
84,378
—

84,378

3.56
23,714

3.47
24,294

$

$

$

$

$

$

$

$

$

$

$

$

See the footnotes beneath the balance sheet data on the following page.

58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance Sheet Data:

Cash and cash equivalents

Restricted cash

Working capital

Total assets

Total liabilities

Stockholders' equity

As of December 31,

2017

2016

2015

2014

2013 (1)

(in thousands)

$ 203,215

$ 183,098

$ 170,262

$ 181,641

$ 148,665

455

50,534

433,815

261,692

172,123

430
(4,843)
485,076

312,116

172,960

430
(10,308)
428,389

279,028

149,361

580

15,260

376,865

247,645

129,220

1,580

25,425

315,636

196,876

118,760

(1) Our consolidated financial statements for the year ended December 31, 2013 include an immaterial revision to current and long-
term deferred tax assets and our provision (benefit) for income taxes in the fourth quarter of 2013. The effect of the revision was to 
reduce current and long-term deferred tax assets by $284,000 and $3.8 million, respectively, with an offsetting increase of $4.1 
million to our provision (benefit) for income taxes in 2013. We evaluated these changes in accordance with Staff Accounting 
Bulletin No. 99, Materiality ("SAB 99"), and Staff Accounting Bulletin No. 108, Considering the Effects of Prior Year 
Misstatements when Quantifying Misstatements in Current Year Financial Statements ("SAB 108"), and determined that the 
revisions are not material to the prior period.

(2) During the fourth quarter of 2006, we commenced implementation of a facilities consolidation and restructuring program 
designed to reduce the overall expense structure in an effort to improve future operating performance.

Redeemable preferred stock

In December 2016, we issued 695,898 shares of our preferred stock, consisting of 126,565 shares of our Blockchain 

Voting Series A Preferred Stock (the "Series A Preferred") and 569,333 shares of our Voting Series B Preferred Stock (the 
"Series B Preferred" and together with the Series A Preferred, the "Preferred Stock"). There were 681,259 shares of our 
Preferred Stock outstanding at December 31, 2017.

Holders of the Series A Preferred and Series B Preferred do not have any right to convert or exchange such shares for 

shares of our common stock or any other security, however, at our sole discretion, we may convert the Series A Preferred shares 
into Series B Preferred shares at any time on a one-to-one basis. Until the third anniversary of the Original Issuance Date, we 
may redeem, at our discretion, either or both the Series A and Series B Preferred shares for an amount equal to the highest of 
the following: (1) the subscription price plus any accrued but unpaid dividends, (2) 105% of the average trading price of our 
common stock during a five-trading-day period and (3) 105% of the average trading price of the series of preferred shares 
during the same five-day-trading period. In the event of any liquidation, any amount available for distribution to stockholders 
after payment of all liabilities will be distributed proportionately, with each share of Series A Preferred and each share of Series 
B Preferred being treated as though it were a share of our common stock.

ITEM 7.    MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS

The following discussion and analysis contains forward-looking statement relating to future events or our future 
financial or operating performance that involve risks and uncertainties, as set forth above under "Special Cautionary Note 
Regarding Forward-Looking Statements." Our actual results could differ materially from those anticipated in these forward-
looking statements as a result of certain factors described in this Annual Report on Form 10-K, including those set forth above 
under "Special Cautionary Note Regarding Forward-Looking Statements" or in Item 1A under the heading "Risk Factors" or 
elsewhere in this Annual Report on Form 10-K. In addition, our future results may be significantly different from our historical 
results. The following discussion and analysis also should be read in conjunction with the disclosures in Item 1. “Business” 
under “Our Retail Business,” “Medici,” and “Potential Strategic Initiatives,” as well as the risk factors described in Item 1A. 
“Risk Factors.” 

Introduction

We are an online retailer and advancer of blockchain technology. Through our online retail business, we offer a broad 

range of price-competitive products, including furniture, home decor, bedding and bath, housewares, jewelry and watches, 

59

 
 
 
 
 
 
 
among other products. We sell our products and services through our Internet websites located at www.overstock.com, 
www.o.co and www.o.biz (referred to collectively as the "Website"). Although our three websites are located at different 
domain addresses, the technology and equipment and processes supporting the Website and the process of order fulfillment 
described herein are the same for all three websites.

In late 2014, we began working on initiatives to develop and advance blockchain technology, which we refer to 

collectively as Medici. As part of our Medici initiatives, we have formed a wholly-owned subsidiary Medici Ventures, Inc. 
("Medici Ventures") and acquired a majority interest in a financial technology company and two related registered broker 
dealers which are owned by our majority-owned subsidiary tØ.com, Inc. ("tZERO"). Medici Ventures has also purchased 
interests in several blockchain technology companies. In 2015, we were the first public company to issue a private security 
using blockchain technology and in December 2016, as a demonstration of our technology, we issued publicly traded 
blockchain preferred shares of Overstock.com, Inc.

We have engaged Guggenheim Securities, LLC to help us identify and evaluate certain strategic initiatives. We are 

considering a range of potential transactions, including a sale of our e-commerce business and additional equity or debt 
financings. Our Board continually discusses a variety of potential strategic and financial options and other changes to our 
business, but has not made any determination to undertake any strategic transaction, and may not do so in the foreseeable future 
or at all. See Item 1 of Part I, "Business—Potential Strategic Initiatives," and Item 1A, "Risk Factors—Risks Relating to Our 
Current Review of Strategic Initiatives."

Our company, based near Salt Lake City, Utah, was founded in 1997. We launched our initial website in March 1999 

and were re-incorporated in Delaware in 2002. As used herein, "Overstock," "Overstock.com,", "O.co," "we," "our" and similar 
terms include Overstock.com, Inc. and our majority-owned subsidiaries, unless the context indicates otherwise.

Our Retail Business

Our retail business constitutes the vast majority of our business and, through December 31, 2017, generated nearly all 
of our net revenues. In our retail business, our goal is to provide goods to furnish and accessorize "dream homes" for our target 
customers—consumers who seek quality, stylish merchandise at bargain prices. At December 31, 2017, we offered 2.8 million 
products (6.0 million SKUs), of which over 99% were in-line products (products in active production). At December 31, 2017, 
we were offering three private label brands - Porch & Den, Carson Carrington and OSleep - and had more than 1,000 private 
label products available on our Website and intend to add additional private label brands, including home products brands, 
using our strength in home products to help build our private label brands. We regularly change our product assortment to meet 
the evolving preferences of our customers and current trends. Our products include, among others, furniture, home décor 
including rugs, bedding and bath, home improvement and kitchen items, and, to a lesser extent, jewelry and watches. We 
compete primarily based on:

•  Quality customer experience with an emphasis on price, value, and a wide assortment of products delivered in a 

personalized format with the convenience of our mobile app, and with the benefits of our award-winning customer 
care;
Proprietary technologies which we believe help us provide our customers with a quality shopping experience;
• 
•  Logistics capabilities tailored to the furniture and home goods category and developed over our many years of e-

commerce experience;

•  Long-term mutually beneficial relationships with our partners, which currently number approximately 4,100; and
•  Our Club O Loyalty Program, which we believe increases customer engagement and retention.

We have organized our retail business (sales of product offered through the Shopping Section of our Website) into two 

principal segments – a "direct" business and a "partner" business. For 2017, approximately 95% of our net sales were from 
transactions in which we fulfilled orders from manufacturers, distributors and other suppliers ("partners") selling on our 
website, who we generally direct to ship goods sold from their own warehouses, while we generally handle returns and 
customer service (our "partner" business). The remaining 5% of our net sales came from direct sales of our own inventory 
shipped from our warehouse, including some customer returns of partner products (our "direct" business). We provide our 
partners with access to a large customer base and convenient services for order fulfillment, customer service, returns handling, 
and other services. Our team of customer service representatives assists customers by telephone, instant online chat and e-mail. 
We also derive revenue from other businesses advertising products or services on our Website. Our sales are primarily to 
customers located in the United States. During the years ended December 31, 2017, 2016 and 2015 no single customer 
accounted for more than 1% of our total net revenue.

60

 
Retail direct business

Our retail direct business includes sales made to individual consumers and businesses from our owned inventory 
which are fulfilled primarily from our warehouse in Salt Lake City, Utah. Our warehouses primarily fulfill orders from our 
retail direct business. Our warehouses generally ship between 2,000 and 5,000 packages per day and up to approximately 6,000 
packages per day during peak periods.

Retail partner business

In our retail partner business, we sell merchandise from our partners primarily through our Website. We are the 
primary obligor for the majority of these sales transactions and we record revenue from the majority of these sales transactions 
on a gross basis. We generally have the ability to set pricing and source merchandise from our partners based on our discretion. 
Our use of the term "partner" does not mean that we have formed any legal partnerships with any of our partners. We currently 
have relationships with approximately 4,100 third parties who supply the vast majority of products on our Website. These 
partners generally perform the same fulfillment operations as our warehouses, such as order picking and shipping. We retain the 
right to re-direct and control the products during shipment and we handle returns and customer service related to substantially 
all orders placed through our Website. Revenue generated from sales on our Shopping site from both the direct and partner 
businesses is recorded net of returns, coupons and other discounts.

Both direct and partner revenues are seasonal, with revenues historically being the highest in the fourth quarter, which 
ends December 31, reflecting higher consumer holiday spending. We anticipate this will continue for the foreseeable future. To 
the extent possible we maintain supplier relationships, and seek new supplier relationships, for both our direct and partner 
businesses, and also use our working capital, to ensure a continuous allotment of product offerings for our customers. Because 
some (less than 1%) of our product offerings are closeout merchandise, some of our suppliers cannot supply products to us on a 
continuous basis.

Generally, we require authorization from credit card or other payment vendors whose services we offer to our 
customers (such as PayPal) or verification of receipt of payment, before we ship products to consumers or business purchasers. 
From time to time we grant credit to our business purchasers with normal credit terms (typically 30 days). For sales in our 
partner business, we generally receive payments from our customers before our payments to our suppliers are due.

Growth Strategies for Our E-Commerce Business

We believe that some of our direct competitors spend significantly higher percentages of their revenue on marketing 
than we do, and that we need to increase our branding and marketing expenditures in order to increase our market share in the 
e-commerce home goods market and educate consumers about our current position as an online retailer offering a wide 
assortment of quality home goods and other products at low prices and with a high level of customer service. We have 
developed and implemented marketing and branding initiatives to address this, and believe that additional marketing and 
branding efforts will have significant long-term positive results. However, a significant increase in our branding and marketing 
expenditures or other expenses would be likely to adversely affect our short-term results.

We also want to invest in additional distribution facilities to speed shipping and improve our customer service; in 

additional automation, technology and engineering resources because we believe they can improve our customers' shopping 
experience and increase our sales; in our Club O rewards program, primarily to increase member benefits and to develop 
additional personalization programs; and in expansion of our private label initiative because we believe that private label brands 
can generate significant brand equity and customer loyalty. However, our ability to pursue some or all of these plans, and the 
extent to which we would be able to pursue some or all of them, will depend on the resources we have available, and may 
require significantly more capital than we currently have. See "Liquidity and Capital Resources." 

Medici Business Initiatives

Our Medici business initiatives seek to leverage the security, transparency and immutability of cryptographically 

protected, distributed ledgers, such as blockchains, and are focused on solving important problems, including financial 
transaction issues, particularly in the area of securities settlement. Our wholly-owned subsidiary, Medici Ventures, conducts its 
primary business through its majority-owned subsidiary tZERO, which includes a financial technology company and two 
related registered broker dealers. Medici Ventures also holds interests in several technology companies whose focuses include 
commercial blockchain applications, digital currency solutions, compliance, identity, voting, and land. 

61

As described further in Item 15 of Part IV, "Financial Statements"—Note 21. Business Segments, contained in the 

"Notes to Consolidated Financial Statements" of this Annual Report on Form 10-K, we determined our segments based on how 
we manage our business, which, in our view, consists primarily of our Retail and Medici businesses. As described above, our 
Retail business consists of our Direct and Partner reportable segments. We use gross profit as the measure to determine our 
reportable segments because there is not discrete financial information available below gross profit for our Direct and Partner 
segments. As a result, our Medici business is not significant as compared to our Direct and Partner segments and is included in 
Other. Our Other segment consists of Medici.

Other Offerings

We offer additional products or services that may complement our primary offerings, but are not significant to our 

revenues. These include:

•  Worldstock Fair Trade, a store within our Website that offers handcrafted products made by artisans all over the 

• 

world to help improve the lives of people in emerging economies;
Supplier Oasis, a single integration point through which our partners can manage their products, inventory and 
sales channels, and also obtain multi-channel fulfillment services through our distribution network;

•  Our international business where we offer products to customers outside the United States using third party 

logistics providers;

• 

•  Cars by Overstock, a portal within our Website where our customers can search millions of new, used and certified 
pre-owned cars from dealers and private parties – all in one place with convenient financing and warranty options;
FinanceHub, a portal within our Website where our customers can shop for loans, credit cards, and insurance, and 
can now also access links to automated financial advisory services and discounted stock brokerage services; and
Pet Adoptions, a free service and portal within our Website that leverages our technology to display pets available 
for adoption from shelters across the United States. 

• 

Critical Accounting Policies and Estimates

The preparation of financial statements in conformity with U.S. generally accepted accounting principles ("GAAP") 

requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related 
disclosures of contingent assets and liabilities in the consolidated financial statements and accompanying notes. The Securities 
and Exchange Commission ("SEC") has defined a company's critical accounting policies as the ones that are most important to 
the portrayal of the company's financial condition and results of operations, and which require the company to make its most 
difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain. Based 
on this definition, we have identified the critical accounting policies, estimates and judgments addressed below. We also have 
other key accounting policies, which involve the use of estimates, judgments, and assumptions that are significant to 
understanding our results. For additional information, see Item 15 of Part IV, "Financial Statements"—Note 2. Accounting 
Policies. Although we believe that our estimates, assumptions, and judgments are reasonable, they are based upon information 
presently available. Actual results may differ significantly from these estimates. Our critical accounting policies are as follows:

• 
• 
• 

revenue recognition;
accounting for income taxes; and
accounting for intangible assets other than goodwill in business combination.

Revenue recognition

We derive our revenue primarily from retail merchandise sales on our Website. 

Revenue is recognized when the following revenue recognition criteria are met: (1) persuasive evidence of an 

arrangement exists; (2) delivery has occurred or the service has been provided; (3) the selling price or fee revenue earned is 
fixed or determinable; and (4) collection of the resulting receivable is reasonably assured. Revenue related to merchandise sales 
is recognized upon delivery to our customers. As we ship high volumes of packages through multiple carriers, it is not practical 
for us to track the actual delivery date of each shipment. Therefore, we use estimates to determine which shipments are 
delivered and, therefore, recognized as revenue at the end of the period. Our delivery date estimates are based on average 
shipping transit times, which are calculated using the following factors: (i) the type of shipping carrier (as carriers have 
different in-transit times); (ii) the fulfillment source (either our warehouses, those warehouses we control, or those of our 
partners); (iii) the delivery destination; and (iv) actual transit time experience, which shows that delivery date is typically one to 
eight business days from the date of shipment. We review and update our estimates on a quarterly basis based on our actual 
transit time experience. However, actual shipping times may differ from our estimates.

62

 
 
 
We evaluate the criteria outlined in ASC Topic 605-45, Principal Agent Considerations, in determining whether it is 
appropriate to record the gross amount of product sales and related costs or the net amount earned as commissions. When we 
are the primary obligor in a transaction, are subject to inventory risk, have latitude in establishing prices and selecting suppliers, 
or have several but not all of these indicators, revenue is recorded gross. If we are not the primary obligor in the transaction and 
amounts earned are determined using a fixed percentage, revenue is recorded on a net basis. Currently, the majority of both 
direct revenue and partner revenue is recorded on a gross basis, as we are the primary obligor. We present revenue net of sales 
taxes. We periodically provide incentive offers to our customers to encourage purchases. Such offers include current discount 
offers, such as percentage discounts off current purchases and other similar offers, which, when used by customers, are treated 
as a reduction of revenue.

The following table shows the effect that hypothetical changes in the estimate of average shipping transit times would 

have had on the reported amount of revenue and income before taxes for the year ended December 31, 2017 (in thousands):

Change in the Estimate of Average Transit Times (Days)
2

1
As reported

(1)

(2)

Year Ended 
 December 31, 2017

Increase (Decrease)
Revenue

Increase (Decrease)
Income Before Tax

$

$

$

$

(10,986) $
(7,540) $

 As reported

5,918

10,874

$

$

(1,164)
(796)
As reported

635

1,160

The Financial Accounting Standards Board (FASB), which sets accounting standards for U.S. public companies, has 
issued new standards relating to revenue recognition, which became effective on January 1, 2018, and which will apply to our 
interim financial statements for the quarter ending March 31, 2018. We are in the process of analyzing the new standards and 
their application to our processes, accounting, financial reporting presentation, disclosures, and controls. Under previous FASB 
standards, we recognized revenue from the majority of these sales transactions on a gross basis. We have not reached a definite 
conclusion, but we believe we will continue to recognize revenue from the majority of our retail business on a gross basis. If 
our adoption of the new standards requires us to recognize these revenues on a net basis, our future revenue will be 
substantially less than it was under the previous standards despite having no impact on gross profits. This could have a material 
adverse effect on the market price of our common stock.

Accounting for income taxes

We are subject to taxation from federal, state and international jurisdictions. A significant amount of judgment is 

involved in preparing our provision for income taxes and the calculation of resulting deferred tax assets and liabilities.

We account for income taxes in accordance with ASC Topic 740, Income Taxes ("ASC 740"), which requires the asset 
and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are recognized for the 
expected future tax consequences of temporary differences between tax and financial reporting. Deferred tax assets and 
liabilities are measured using the currently enacted tax rates that apply to taxable income in effect for the years in which those 
tax assets are expected to be realized or settled. The effect of a change in tax rates on deferred tax assets and liabilities is 
recognized in income in the period that includes the enactment date.

Tax laws and regulations themselves are subject to change as a result of changes in fiscal policy, changes in legislation, 

the evolution of regulations, and court rulings. On December 22, 2017, the President signed into law Public Law No. 115-97, 
commonly referred to as the Tax Cuts and Jobs Act ("TCJA"), following its passage by the United States Congress. The TCJA 
will make significant changes to U.S. federal income tax laws, mostly effective for tax years beginning after December 31, 
2017. Among many other changes, the new law lowers the corporate tax rate from 35% to 21% for tax years beginning in 2018, 
transitions U.S international taxation from a worldwide tax system to a territorial system, and includes a one-time transition tax 
on the mandatory deemed repatriation of cumulative foreign earnings as of December 31, 2017. Staff Accounting Bulletin No. 
118 ("SAB 118") was issued to address the application of US GAAP in situations when a registrant does not have the necessary 
information available, prepared, or analyzed (including computations) in reasonable detail to complete the accounting for 
certain income tax effects of the TCJA. As of the date of this filing, we have not completed our accounting for the tax effects of 
the TCJA. In accordance with SAB 118, we have calculated our best estimate of the impact of the TCJA in our year end income 

63

 
tax provision in accordance with our understanding of the law and guidance available as of the date of this filing and as a result 
have recorded $25.3 million as additional income tax expense in the fourth quarter of 2017. The amount related to the 
remeasurement of certain deferred tax assets and liabilities, based on the rates at which they are expected to reverse in the 
future, was $25.2 million. Although the tax rate reduction is known, our analysis may also be affected by other analyses related 
to the TCJA, including, but not limited to, our calculation of the mandatory deemed repatriation of cumulative foreign earnings 
and the state tax effect of adjustments made to federal temporary differences, which are uncertain at this time. The provisional 
amount related to the one-time transition tax on the mandatory deemed repatriation of cumulative foreign earnings 
was $41,000. The net charge is subject to revisions as we complete our analysis of the TCJA, collect and prepare necessary 
data, and interpret any additional guidance issued by the U.S. Treasury Department, Internal Revenue Service ("IRS"), FASB, 
and other standard-setting and regulatory bodies. Any subsequent adjustment to these amounts will be recorded to tax expense 
in the quarter when the analysis is complete. Our accounting for the tax effects of the TCJA will be completed during the 
measurement period, which should not extend beyond one year from the enactment date.

The TCJA includes a provision to tax global intangible low-taxed income ("GILTI") of foreign subsidiaries in excess 

of a deemed return on tangible assets of foreign corporations beginning in 2018. Under GAAP, we can make an accounting 
policy election to either treat taxes due on the GILTI inclusion as a current period expense, or factor such amounts into our 
measurement of deferred taxes. Due to the complexity of the new GILTI tax rules, we are continuing to evaluate this provision 
of the TCJA and the application of GAAP and we have not yet elected an accounting policy.

We assess available positive and negative evidence to estimate whether we will generate sufficient future taxable 

income to use our existing deferred tax assets. We have no carryback ability and do not expect significant future reversals of 
taxable temporary differences to recover our existing deferred tax assets, therefore we must rely on future taxable income, 
including tax planning strategies, to support their realizability. We have concluded based on all available evidence that it is 
more likely than not that our deferred tax assets as of December 31, 2017 will not be realized in the future. Therefore, it is 
appropriate to record a valuation allowance against our deferred tax assets, net of deferred tax liabilities related to assets with a 
definite reversal period. In reaching these conclusions we considered, among other things, three significant pieces of negative 
evidence that occurred during the quarter ended December 31, 2017. First, a significant piece of objective negative evidence 
evaluated was the cumulative loss incurred over the three-year period ended December 31, 2017. We expect the trends that 
contributed to the loss to continue. Such objective evidence limits the ability to consider other subjective evidence, such as 
projections for future taxable income, if any. Second, during the quarter ended December 31, 2017, forecasts for future years 
were significantly revised. We are projecting significant pretax operating losses over the next several years and it is uncertain 
when we will return to profitability. While forecasts of future years are a more subjective piece of evidence, these forecasted 
losses in the near-term are further negative evidence that we will not have sufficient future taxable income to use our existing 
deferred tax assets. Third, we have certain tax planning strategies that we intended to implement to accelerate taxable income 
into earlier periods in order to utilize loss carryforwards and tax credits prior to expiration. While these tax planning strategies 
previously would have been sufficient to utilize most of our deferred tax assets in periods of low pretax income, these tax 
planning strategies will not be sufficient to utilize deferred tax assets in periods where we generate significant pretax losses, 
such as our current year operating results or our newly revised projections for future years. Additionally, one of our tax 
planning strategies was significantly impacted and reduced in application due to the TCJA, enacted on December 22, 2017. 
Therefore, we no longer have prudent and feasible tax planning strategies to support the realizability of deferred tax assets. We 
intend to continue maintaining a valuation allowance on our net deferred tax assets until there is sufficient evidence to support 
the reversal of all or some portion of these allowances. The amount of the deferred tax asset considered realizable could be 
adjusted if objective negative evidence in the form of cumulative losses is no longer present and additional weight may be 
given to subjective evidence such as long-term projections for growth.

ASC 740 clarifies the accounting for uncertainty in income taxes recognized in an enterprise's financial statements in 

accordance with GAAP. ASC 740 prescribes a recognition threshold and measurement attribute for the financial statement 
recognition and measurement of a tax position taken or expected to be taken in a tax return. This statement also provides 
guidance on de-recognition, classification, interest and penalties, accounting in interim periods, and disclosure.

The calculation of our tax liabilities is subject to legal and factual interpretation, judgment, and uncertainty in a 

multitude of jurisdictions. This includes addressing uncertainties in the application of complex tax regulations. We recognize 
liabilities for uncertain tax positions in the U.S. and other tax jurisdictions based on recognition and measurement criteria 
prescribed by ASC 740. We record an amount as an estimate of probable additional income tax liability at the largest amount 
that we determine is more likely than not, based upon the technical merits of the position, to be sustained upon audit by the 
relevant tax authority. The liabilities are periodically reviewed for their adequacy and appropriateness. Changes to our 
assumptions could cause us to find a revision of estimates appropriate. Such a change in measurement would result in the 
recognition of a tax benefit or an additional charge to the tax provision.

64

We are currently under audit in Ireland for the 2016 tax year. The IRS concluded an audit of our 2015 federal income 

tax return in 2017 with no changes to the return. Tax periods within the statutory period of limitations not previously audited are 
potentially open for examination by the tax authorities. Potential liabilities associated with these years will be resolved when an 
event occurs to warrant closure, primarily through the completion of audits by the tax jurisdictions and/or the expiration of the 
statutes of limitation. To the extent audits or other events result in a material adjustment to the accrued estimates, the effect 
would be recognized during the period of the event. We believe that an appropriate estimated liability has been established for 
potential exposures.

Our uncertain tax positions related to state income taxes represent a cash settlement contingency and are recorded as a 
liability in our consolidated balance sheets. To the extent interest and penalties would be assessed by taxing authorities on any 
underpayment of income taxes, such amounts are accrued and classified as a component of income tax expense on our 
consolidated statements of income and comprehensive income. Realization of the unrecognized tax benefits results in a 
favorable impact to the effective tax rate.

Accounting for intangible assets other than goodwill in business combination

Intangible assets other than goodwill acquired as part of a business combination are capitalized at their acquisition-

date fair value. We amortize intangible assets other than goodwill over their estimated useful lives unless such lives are 
indefinite. Intangible assets other than goodwill are amortized using the straight-line method of amortization over their useful 
lives, with the exception of certain intangibles (such as acquired technology, customer relationships, and trade names) which 
are amortized using an accelerated method of amortization based on cash flows. These assets are reviewed for impairment 
whenever events or changes in circumstances indicate that their carrying amount may not be recoverable.

The following table details the identifiable intangible assets acquired at their fair value and remaining useful lives as of 

December 31, 2017 (amounts in thousands): 

Intangible Assets

Technology and developed software
Customer relationships
Trade names
Other

Total acquired intangible assets as of the acquisition date
Less: accumulated amortization of acquired intangible assets
Total acquired intangible assets, net

Recently issued accounting standards

Weighted Average
Useful Life (years)
2.92
—
5.93

Fair Value

13,600
1,900
300
200
16,000
(9,228)
6,772

$

$

For information about recent accounting pronouncements, see Item 15 of Part IV, "Financial Statements"—Note 2. 

Accounting Policies.

Preliminary Estimates for the Quarter ending March 31, 2018

We have determined to switch to a growth strategy in our ecommerce business, which we believe will lead to higher 

revenue growth, but also incur significant losses in the process. In pursuit of this growth strategy, in Q1 2018 we have increased 
our sales and marketing expenditures substantially to increase revenue growth and to test new marketing initiatives. Largely as 
a result of this new strategy, we expect to incur a total pre-tax loss of approximately $50 million in Q1 2018 ($35 million 
ecommerce, $15 million Medici).

Our estimated results for the quarter ended March 31, 2018 are preliminary and subject to substantial uncertainty and 

numerous risks including those outlined in Item 1A of Part I, "Risk Factors". We caution you that our estimates are forward-
looking statements and are not guarantees of future performance or outcomes and that actual results may differ materially. 

65

 
 
 
 
Comparison of Years Ended December 31, 2017 and 2016

Executive Commentary

This executive commentary is intended to provide investors with a view of our business through the eyes of our 

management. As an executive commentary, it necessarily focuses on selected aspects of our business. This executive 
commentary is intended as a supplement to, but not a substitute for, the more detailed discussion of our business included 
elsewhere herein. Investors are cautioned to read our entire "Management's Discussion and Analysis of Financial Condition 
and Results of Operations," as well as our interim and audited financial statements, and the discussion of our business and risk 
factors and other information included elsewhere or incorporated in this report. This executive commentary includes forward-
looking statements, and investors are cautioned to read "Special Cautionary Note Regarding Forward-Looking Statements."

Our $111.9 million consolidated net loss in 2017 was the result primarily of our $46.6 million operating loss in 2017 

and our $64.2 million income tax expense in 2017. The operating loss was caused primarily by changes that Google made in its 
natural search engine algorithms and an increasingly competitive digital marketing landscape. The income tax expense included 
$25.3 million of expense caused by the enactment in late December 2017 of the TCJA and $59.0 million of expense caused by 
our establishment of a valuation allowance against our net deferred tax assets at December 31, 2017. These matters are 
discussed in more detail below. 

Revenues in 2017 decreased 3% compared to 2016. Beginning in mid-2017 and continuing in the fourth quarter of 
2017, we experienced difficulties which we believe were due in part to changes that Google, Inc. ("Google") has made in its 
natural search engine algorithms. It has taken us longer to analyze and to seek to adapt to the 2017 algorithm adjustments than it 
took us to respond to Google's changes in previous years. We have reorganized a large number of resources around addressing 
this challenge, as well as seeking to prevent it from occurring again. We have implemented a variety of innovations and 
technical improvements in this area and expect to continue to do so. However, we cannot offer any assurance that we will be 
able to fully adapt to the 2017 algorithm adjustments or will be able to rely in the future on natural search results as we have in 
the past. This decrease to revenue was partially offset by efforts to increase revenue in other marketing channels such as 
sponsored search and email.

Gross profit in 2017 increased 3% compared to 2016 primarily as a result of increased gross margin. Gross margin 

increased to 19.5% in 2017 compared to 18.4% in 2016. The increase in gross margin was primarily due to a continued shift in 
sales mix into higher margin home and garden products and an increase in marketplace sales (which we recognize on a net 
basis), partially offset by increased promotional activities, including coupons and site sales due to our driving a higher 
proportion of our sales using such promotions.

Sales and marketing expenses as a percentage of revenue increased from 8.2% to 10.4% in 2017 as compared to 2016, 
primarily due to increased spending in the sponsored search and display ads on social media marketing channels, due in part to 
our seeking to increase revenue in these channels to partially offset the effects of the Google algorithm changes described 
above.

While we work to adapt to Google's changes, we have increased our emphasis on other marketing channels, such as 

sponsored search, which has generated revenue growth but with higher associated marketing expenses than natural search. We 
expect this trend to continue while we work to adapt to these changes.

We are also experiencing an increasingly competitive digital marketing landscape. We have competitors who are 

spending significant amounts on advertising bidding up the cost of certain marketing channels, such as paid keywords. While 
we may not choose to match their levels of spending, this has increased our marketing costs in recent quarters. We expect this 
trend to continue. However, we do have a number of important digital marketing initiatives that we are testing and 
implementing that we believe will improve our competitive position in this area.

As a result of these factors, our contribution decreased 19% in 2017 compared to 2016 (see Non-GAAP Financial 
Measures below for a reconciliation of Contribution to Gross Profit). Contribution margin was 9.3% in 2017 compared to 
11.1% in 2016.

We believe that to build market share in the e-commerce home goods market, we will need to significantly increase 

our marketing and branding expenditures, which we expect would lead to increased revenues but also lead to future net losses 
in the near-term.

66

 
 
Technology expenses in 2017 increased $9.1 million compared to 2016 primarily due to an increase in staff related 

costs of $4.9 million, and an increase in technology licenses and maintenance costs of $4.0 million.

General and administrative expenses in 2017 increased $1.4 million compared to 2016, primarily due to an increase in 
staff related costs of $4.9 million, partially offset by a decrease in legal fees of $3.0 million, and a decrease in bad debt expense 
of $1.1 million.

Our provision for income taxes totaled $64.2 million and $9.3 million for 2017 and 2016, respectively. The increase in 

2017 expense compared to 2016 is primarily attributable to our decision to establish a valuation allowance against our net 
deferred tax assets, as well as the impact of the TCJA. On December 22, 2017, the President signed into law the TCJA. Among 
many other changes, the new law lowers the corporate tax rate from 35% to 21% for tax years beginning in 2018. Therefore, we 
re-valued our deferred tax assets in 2017 due to the federal rate reduction, which resulted in an increase in our 2017 income tax 
expense of $25.3 million. Additionally, each quarter we assess available positive and negative evidence to estimate whether we 
will generate sufficient future taxable income to use our existing deferred tax assets. Due to losses incurred in 2017 and the 
potential for future losses, we have recorded a valuation allowance on our deferred tax assets, net of deferred tax liabilities, 
which further increased our 2017 income tax expense by $59.0 million.

We continue to seek opportunities for growth, in our retail business and through our Medici blockchain and financial 

technology initiatives and through other means. As a result of these initiatives, we will continue to incur additional expenses 
and may purchase interests in, or make acquisitions of, other technologies or businesses. We anticipate that our initiatives may 
cause us to incur losses in the foreseeable future. These losses, additional expenses, acquisitions or purchases may be material, 
and, coupled with existing marketing expense trends, our plans to increase our marketing and branding expenditures, and 
strategic changes in our retail business, may lead to increased consolidated losses in some periods, and to reduced liquidity. 
Additionally, we may recognize additional impairment charges from our ownership interest in other entities.

The balance of our Management's Discussion and Analysis of Financial Condition and Results of Operations provides 

further information about the matters discussed above and other important matters affecting our business.

67

Results of Operations

The following table sets forth our results of operations expressed as a percentage of total net revenue for the years 

ended December 31, 2017, 2016 and 2015:

Revenue, net

Direct

Partner and other

Total net revenue

Cost of goods sold

Direct

Partner and other

Total cost of goods sold

Gross profit

Operating expenses:

Sales and marketing

Technology

General and administrative

Litigation settlement

Total operating expenses

Operating income

Interest income

Interest expense

Other income, net

Income before income taxes

Provision for income taxes

Consolidated net income

Revenue

Year ended December 31

2017

2016

2015

(as a percentage of total revenue)

4.8 %

95.2

100.0

5.6%

94.4

100.0

8.3%

91.7

100.0

4.6

75.9

80.5

19.5

10.4

6.6

5.2

—

22.2

(2.7)

—

(0.2)

0.1

(2.8)

3.7

5.3

76.2

81.5

18.4

8.2

5.9

5.0
(1.1)
18.0

0.4

—

—

0.8

1.2

0.5

7.7

73.9

81.6

18.4

7.5

5.9

5.0

—

18.4

—

—

—

0.2

0.2

0.1

(6.5)%

0.7%

0.1%

The following table reflects our net revenue for the years ended December 31, 2017 and 2016 (in thousands):

Revenue, net

Direct
Partner and other

Total revenue, net

Year ended
 December 31,

2017

2016

$ Change

% Change

$

83,052
1,661,704
$ 1,744,756

$

101,578
1,698,385
$ 1,799,963

$

$

(18,526)
(36,681)
(55,207)

(18.2)%
(2.2)%
(3.1)%

The decrease in total net revenue for the year ended December 31, 2017, as compared to the same period in 2016, was 
due in part to changes that we believe Google has made in its natural search engine algorithms. In addition, we had an increase 
in product sales for which we record only our commission as revenue, and an increase in promotional activities, including 
coupons and site sales due to our driving a higher proportion of our sales using such promotions.

The decrease in direct revenue for the year ended December 31, 2017, as compared to the same period in 2016, was 
due in part to the changes that Google has made in its natural search engine algorithms. The decrease to revenue can also be 
explained by a decrease in sales of direct home and garden, clothing, and jewelry products, and increased promotional 
activities, including coupons and site sales due to our driving a higher proportion of our sales using such promotions. These 

68

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
were partially offset by deferring a lower number of orders taken but not delivered due to decreased direct revenue, and a 
decrease in Club O Rewards earned due to discontinuing rewards on the Club O Silver program in Q4 2016.

The decrease in partner revenue for the year ended December 31, 2017, as compared to the same period in 2016, was 

due in part to the changes that Google has made in its natural search engine algorithms. The decrease to revenue can also be 
explained by an increase in product sales for which we record only our commission as revenue, and an increase in promotional 
activities, including coupons and site sales due to our driving a higher proportion of our sales using such promotions. We also 
had a decrease in sales in categories on which we placed a reduced emphasis, which was partially offset by an increase in sales 
of home and garden products which we have emphasized.

We continue to seek increased participation in our Club O loyalty program, including, in certain instances, by 

increasing Club O Rewards to our Club O members in lieu of coupons we offer to all customers. For additional information 
regarding our Club O loyalty program see Item 15 of Part IV, "Financial Statements"—Note 2. Accounting Policies, Club O 
loyalty program.

The shift of business from direct to partner (or vice versa) is an economic result based on the economics of each 

particular product offering at the time and we generally do not have particular goals for an "appropriate" mix or percentage for 
the size of either. Although we have experienced a trend from direct revenue to partner revenue in recent years, we believe that 
the mix of the business between direct and partner remains consistent with our strategic objectives for our business model in the 
current economic environment and we do not currently foresee any material shifts in this trend.

The products and product lines we offer, and their respective percentages of our revenue, are based on many factors 
including customer demand, our marketing efforts, promotional pricing, joint-marketing offered by our suppliers, the types of 
inventory we are able to obtain and the number of SKUs we offer. These factors change frequently and can affect the mix of the 
product lines we sell. We have experienced a trend toward our home and garden category in recent years and we have recently 
focused our marketing and branding efforts towards our home and garden product line. We are also working to increase the 
number of SKUs we offer. While we do not currently expect any material shifts in our product line mix, the relative amounts of 
the product lines we sell, and the revenue we earn from those product lines, is generally an economic result of the factors 
described above, which may change from time to time.

International sales were less than 3% of total net revenues for 2017 and 2016.

Gross profit and gross margin

Our overall gross margins fluctuate based on our sales volume mix between our direct business and partner business; 
changes in supplier cost and / or sales price, including competitive pricing; inventory management decisions within the direct 
business; sales coupons and promotions; product mix of sales; and operational and fulfillment costs.

The following table reflects our net revenues, cost of goods sold and gross profit for the years ended December 31, 

2017 and 2016 (in thousands):

Revenue, net

Direct

Partner and other

Total net revenue

Cost of goods sold

Direct

Partner and other

Total cost of goods sold

Gross Profit

Direct

Partner and other

Total gross profit

Year ended December 31,

2017

2016

$ Change

% Change

$

83,052

$

101,578

$

1,661,704

1,698,385

1,744,756

1,799,963

80,585

96,271

1,323,620

1,372,343

1,404,205

1,468,614

(18,526)
(36,681)
(55,207)

(15,686)
(48,723)
(64,409)

2,467

338,084
340,551

$

5,307

326,042
331,349

$

$

(2,840)
12,042
9,202

(18.2)%

(2.2)%

(3.1)%

(16.3)%

(3.7)%

(4.4)%

(53.5)%

3.7 %
2.8 %

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross margins for the past eight quarterly periods and years ending December 31, 2017 and 2016 were:

Direct
Partner and other
Combined

Direct
Partner and other
Combined

Q1 2017

Q2 2017

Q3 2017

Q4 2017

FY 2017

8.2%
20.8%
20.1%

4.3%
20.3%
19.5%

0.3%
20.7%
19.7%

(2.3)%
19.7 %
18.8 %

3.0%
20.3%
19.5%

Q1 2016

Q2 2016

Q3 2016

Q4 2016

FY 2016

4.7%
19.7%
18.7%

6.2%
19.0%
18.2%

2.8%
19.1%
18.2%

7.3%
19.2%
18.6%

5.2%
19.2%
18.4%

Gross profit for the year ended December 31, 2017 increased 3% compared to the same period in 2016 primarily as a 
result of increased gross margin. Gross margin increased to 19.5% for the year ended December 31, 2017 compared to 18.4% 
for the same period in 2016. This increase in gross margin was primarily due to a continued shift in sales mix into higher 
margin home and garden products and an increase in marketplace sales (which we recognize on a net basis), partially offset by 
increased promotional activities, including coupons and site sales due to our driving a higher proportion of our sales using such 
promotions.

The 225 basis point decrease in direct gross margin for the year ended December 31, 2017, as compared to the same 

period in 2016, was primarily due to increased promotional activities, including coupons and site sales due to our driving a 
higher proportion of our sales using such promotions, and increased freight costs primarily in the fourth quarter, partially offset 
by a shift in sales mix into higher margin home and garden products.

The 115 basis point increase in partner gross margin for the year ended December 31, 2017, as compared to the same 

period in 2016 was primarily due to a continued shift in sales mix into higher margin home and garden products, partially offset 
by increased promotional activities, including coupons and site sales due to our driving a higher proportion of our sales using 
such promotions. 

Cost of goods sold includes stock-based compensation expense of $183,000 and $266,000 for the years ended 

December 31, 2017 and 2016, respectively.

Fulfillment costs

Fulfillment costs include all warehousing costs, including fixed overhead and variable handling costs (excluding 

packaging costs), as well as credit card fees and customer service costs, all of which we include as costs in calculating gross 
margin. We believe that some companies in our industry, including some of our competitors, account for fulfillment costs 
within operating expenses, and therefore exclude fulfillment costs from gross margin. As a result, our gross margin may not be 
directly comparable to others in our industry.

The following table has been included to provide investors additional information regarding our classification of 
fulfillment costs, gross profit and margin, thus enabling investors to better compare our gross margin with others in our industry 
(in thousands):

Total revenue, net
Cost of goods sold

Product costs and other cost of goods sold
Fulfillment and related costs
Total cost of goods sold

Gross profit

Year ended December 31,

2017
$ 1,744,756

2016
100% $ 1,799,963

1,328,749
75,456
1,404,205
340,551

$

76.2%
4.3%
80.5%
19.5% $

1,391,736
76,878
1,468,614
331,349

100%

77.3%
4.3%
81.6%
18.4%

Fulfillment costs as a percentage of sales may vary due to several factors, such as our ability to manage costs at our 

warehouses, significant changes in the number of units received and fulfilled, the extent to which we use third party fulfillment 
services and warehouses, and our ability to effectively manage customer service costs and credit card fees. Fulfillment and 
related costs remained relatively flat during the year ended December 31, 2017 as compared to 2016.

70

 
 
 
 
 
 
 
 
 
 
 
 
 
See Gross profit and gross margin above for additional discussion.

Operating expenses

Sales and marketing expenses

 We use a variety of methods to target our consumer audience, including online campaigns, such as advertising through 

keywords, product listing ads, display ads, search engines, affiliate marketing programs, social coupon websites, portals, 
banners, e-mail, direct mail and viral and social media campaigns. We also do brand advertising through television, radio, print 
ads, and event sponsorships.

The following table reflects our sales and marketing expenses for the years ended December 31, 2017 and 2016 (in 

thousands):

Sales and marketing expenses

Year ended
 December 31,

2017

2016

$ Change

% Change

$ 180,589

$ 147,896

$

32,693

22.1%

Sales and marketing expenses as a percent of net revenues

10.4%

8.2%

The 220 basis point increase in sales and marketing expenses as a percentage of revenue for the year ended December 
31, 2017, as compared to the same period in 2016, was primarily due to increased spending in sponsored search and display ads 
on social media, and television marketing channels, and increased staff related costs.

While we work to adapt to Google's changes in its natural search engine algorithms as noted above, we have increased 

our emphasis on other marketing channels, such as sponsored search, which has generated revenue growth but with higher 
associated marketing expenses than natural search. We expect this trend to continue while we work to adapt to these changes.

We are also experiencing an increasingly competitive digital marketing landscape. We have competitors who are 

spending significant amounts on advertising bidding up the cost of certain marketing channels, such as paid keywords. While 
we may not choose to match their levels of spending, this has increased our marketing costs in recent quarters. We expect this 
trend to continue. However, we do have a number of important digital marketing initiatives that we are testing and 
implementing that we believe will improve our competitive position in this area.

Sales and marketing expenses include stock-based compensation expense of $415,000 and $249,000 for the years 

ended December 31, 2017 and 2016, respectively.

We do not include costs associated with our discounted shipping and other promotions, such as coupons in sales and 

marketing expense. Rather, we account for them as a reduction of revenue and therefore affect sales and gross margin. We 
consider discounted shipping and other promotions, such as our policy of free shipping on orders over $45, as an effective 
marketing tool, and intend to continue to offer them as we deem appropriate as part of our overall marketing plan.

Technology expenses

We seek to invest efficiently in technology, including web services, customer support solutions, website search, 

expansion of new and existing product categories, and in technology to enhance the customer experience, improve our process 
efficiency and support and expand our logistics infrastructure. We may increase our technology expenses to support these 
initiatives and these increases may be material.

The frequency and variety of cyber-attacks on our Website, our corporate systems, and on third parties we use to 

support our technology continue to increase. The impact of these attacks, their costs, and the costs we incur to protect ourselves 
against future attacks have not been material. However, we consider the threat from cyber-attacks to be serious and will 
continue to incur costs related to protecting ourselves against them.

71

 
 
 
 
 
 
 
 
 
 
 
The following table reflects our technology expenses for the years ended December 31, 2017 and 2016 (in thousands):

Technology expenses

Year ended
 December 31,

2017
$ 115,878

2016
$ 106,760

$ Change

% Change

$

9,118

8.5%

Technology expenses as a percent of net revenues

6.6%

5.9%

The $9.1 million increase in technology costs for the year ended December 31, 2017, as compared to the same period in 
2016, was primarily due to an increase in staff related costs of $4.9 million, and an increase in technology licenses and maintenance 
of $4.0 million.

Technology expenses include stock-based compensation expense of $649,000 and $777,000 for the years ended 

December 31, 2017 and 2016, respectively.

General and administrative expenses

The following table reflects our general and administrative expenses ("G&A") for the years ended December 31, 2017 

and 2016 (in thousands):

General and administrative expenses

Year ended
 December 31,

2017
90,718

$

2016
89,298

$

$ Change

% Change

$

1,420

1.6%

General and administrative expenses as a percent of net revenues

5.2%

5.0%

The $1.4 million increase in general and administrative expenses ("G&A") for the year ended December 31, 2017, as 
compared to the same period in 2016, was primarily due to an increase in staff related costs of $4.9 million, partially offset by a 
decrease in legal fees of $3.0 million, and a decrease in bad debt expense of $1.1 million.

G&A expenses include stock-based compensation expense of approximately $2.8 million and $3.6 million for the 

years ended December 31, 2017 and 2016, respectively.

We continue to seek opportunities for growth, in our retail business and through our Medici blockchain and financial 

technology initiatives and through other means. As a result of these initiatives, we will continue to incur additional expenses 
and may purchase interests in, or make acquisitions of, other technologies or businesses. We anticipate that our initiatives may 
cause us to incur losses in the foreseeable future. These losses, additional expenses, acquisitions or purchases may be material, 
and, coupled with existing marketing expense trends, our plans to increase our marketing and branding expenditures, and 
strategic changes in our retail business, may lead to increased consolidated losses in some periods, and to reduced liquidity. 
Additionally, we may recognize additional impairment charges from our ownership interest in other entities.

Litigation settlement

In Q1 2016, we entered into a settlement agreement in our prime broker litigation which concluded the litigation in its 
entirety and we recognized settlement proceeds of $19.5 million. Related costs associated with the litigation and settlement of 
approximately $1.0 million were included in G&A expenses during Q1 2016.

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Depreciation and amortization expense

Depreciation expense is classified within the corresponding operating expense categories in the consolidated 

statements of operations as follows (in thousands):

Cost of goods sold - direct

Technology

Sales and marketing

General and administrative

Total depreciation, including internal-use software and website development

Year ended
 December 31,

2017

2016

$

$

307

$

24,604

—

3,937

28,848

$

310

25,693

124

1,156

27,283

Amortization of intangible assets other than goodwill is classified within the corresponding operating expense 

categories in the consolidated statements of operations as follows (in thousands): 

Technology

Sales and marketing

General and administrative

Total amortization

Non-operating income (expense)

Interest expense

Year ended
 December 31,

2017

2016

$

$

3,620

$

83

296

3,999

$

2,904

1,008

56

3,968

Total interest expense increased $2.1 million, from $877,000 for the year ended December 31, 2016 to $2.9 million for 

the year ended December 31, 2017. The increase in interest expense is primarily due to no longer capitalizing interest on our 
headquarters loan due to construction completion.

Other income, net

Other income, net for the year ended December 31, 2017 was $1.2 million as compared to $14.2 million in 2016. The 

decrease is primarily due to a decrease in Club O Rewards breakage of $14.2 million due to discontinuing our Club O Silver 
rewards program in Q4 2016, an increase in impairment charges of $2.6 million related to cost method investments, and an 
increase in debt extinguishment costs of $2.5 million. These decreases were partially offset by an increase in realized gains on 
sales of cryptocurrencies and precious metals of $6.6 million.

Income taxes

Our effective tax rate for the years ended December 31, 2017 and 2016 was (134.5)% and 45.3%, respectively. Our 

effective tax rate is affected by recurring items such as research tax credits and non-recurring items such as changes in valuation 
allowances. It is also affected to a lesser extent by tax rates in foreign jurisdictions and the relative amount of income we earn in 
those jurisdictions, which we expect to be fairly consistent in the near term. The decrease in the 2017 effective tax rate relative 
to the 2016 effective tax rate is primarily attributable to our decision to establish a valuation allowance against our deferred tax 
assets, net of deferred tax liabilities, as well as the impact of the TCJA. In our decision to establish a valuation allowance, we 
concluded that the negative evidence outweighed the positive evidence and that it was not more likely than not that all our 
federal and state deferred tax assets will be realized (see Item 15 of Part IV, "Financial Statements"—Note 18. Income Taxes, 
contained in the "Notes to Consolidated Financial Statements" of this Annual Report on Form 10-K).

We have indefinitely reinvested foreign earnings of $1.3 million at December 31, 2017. The TCJA includes a 

mandatory deemed repatriation of cumulative foreign earnings for the year ended December 31, 2017, for which we accrued 
provisional tax expense. However, we would still need to accrue and pay various other taxes on this amount if repatriated. We 
are currently analyzing our global working capital and cash requirements and the potential tax liabilities attributable to a 

73

 
 
 
 
 
 
repatriation, including calculating any excess of the amount for financial reporting over the tax basis in our foreign subsidiaries, 
but we have yet to determine whether we plan to change our prior assertion and repatriate earnings. Accordingly, we have not 
recorded any deferred taxes attributable to our investments in our foreign subsidiaries. We will record the tax effects of any 
change in our prior assertion in the period that we complete our analysis and are able to make a reasonable estimate, and 
disclose any unrecognized deferred tax liability for temporary differences related to our foreign investments, if practicable, in 
the period that we are first able to make a reasonable estimate, no later than December 2018.

Seasonality

Based upon our historical experience, revenue typically increases during the fourth quarter because of the holiday 

retail season and gross margin decreases due to increased sales of certain lower margin products, such as electronics. Revenue 
typically decreases in the following quarter(s), as shown in the table below. The actual quarterly results for each quarter could 
differ materially depending upon consumer preferences, availability of product and competition, among other risks and 
uncertainties. Accordingly, there can be no assurances that seasonal variations will not materially affect our results of operations 
in the future.

The following table reflects our total net revenues for each of the quarters in 2017, 2016 and 2015 (in thousands):

2017
2016
2015

First
Quarter

Second
Quarter

Third
Quarter

Fourth
Quarter

$
$
$

432,435
413,677
398,344

$
$
$

432,024
418,540
388,013

$
$
$

424,007
441,564
391,211

$
$
$

456,290
526,182
480,270

Comparison of Years Ended December 31, 2016 and 2015

Executive Commentary

This executive commentary is intended to provide investors with a view of our business through the eyes of our 

management. As an executive commentary, it necessarily focuses on selected aspects of our business. This executive 
commentary is intended as a supplement to, but not a substitute for, the more detailed discussion of our business included 
elsewhere herein. Investors are cautioned to read our entire "Management's Discussion and Analysis of Financial Condition 
and Results of Operations," as well as our interim and audited financial statements, and the discussion of our business and risk 
factors and other information included elsewhere or incorporated in this report. This executive commentary includes forward-
looking statements, and investors are cautioned to read "Special Cautionary Note Regarding Forward-Looking Statements."

Revenues in 2016 increased 9% compared to 2015. The growth in revenue was primarily due to a 6% increase in 

average order size, coupled with a 4% increase in orders. These increases were partially offset by increased promotional 
activities, including coupons and site sales (which we recognize as a reduction of revenue) due to our driving a higher 
proportion of our sales using such promotions. Our average order size has increased in recent years due primarily to a sales mix 
shift into home and garden products. We are uncertain how long this trend will continue.

Gross profit in 2016 increased 9% compared to 2015 primarily as a result of revenue growth. Gross margin was flat at 

18.4% in 2016 compared to 2015. Gross margin increased due to a continued shift in sales mix into higher margin home and 
garden products, but that increase was offset by increased promotional activities.

Sales and marketing expenses as a percentage of revenue increased from 7.5% to 8.2% during 2016 as compared to 

2015, primarily due to increased spending in the sponsored search marketing channels and increased staff related costs.

As a result of these factors, our Contribution increased 8% in 2016 compared to 2015 (see Non-GAAP Financial 
Measures below for a reconciliation of Contribution to Gross Profit). Contribution margin was 11.1% in 2016 compared to 
11.2% in 2015.

Technology expenses in 2016 increased $8.2 million compared to 2015, primarily due to an increase in depreciation of 

$5.9 million, an increase in staff-related costs of $2.5 million, and an increase of $1.6 million in technology licenses and 
maintenance. These increases were partially offset by a $1.3 million decrease in outside consulting services.

74

 
 
 
 
 
 
 
 
 
General and administrative expenses in 2016 increased $7.1 million compared to 2015, primarily due to an increase of 
$7.6 million in staff related costs and $1.1 million in bad debt expense for accounts receivable due from a marketplace in which 
we also have a minority interest. These increases were partially offset by a $1.9 million decrease in legal fees and a $1.3 million 
decrease in consulting and outside services.

During Q3 2016, we recognized an impairment charge of $2.9 million in Other income, net related to an international 

marketplace company in which we hold a minority interest that has historically been recorded at cost.

In Q1 2016, we entered into a settlement agreement in our prime broker litigation which concluded the litigation in its 
entirety and we recognized settlement proceeds of $19.5 million. Related costs associated with the litigation and settlement of 
approximately $1.0 million were included in G&A expenses during Q1 2016.

In December 2016, as a demonstration of the platform and technology developed by our majority-owned subsidiary 
tØ.com, Inc., we issued publicly traded preferred shares of Overstock.com, Inc. for proceeds of $7.6 million, net of offering 
costs. Additionally, as part of our Medici initiatives to develop this technology, in Q1 2016, we completed the acquisition of 
two registered broker-dealers. In 2015 we acquired a related financial technology company.

The balance of our Management's Discussion and Analysis of Financial Condition and Results of Operations provides 

further information about the matters discussed above and other important matters affecting our business.

75

 
 
 
 
Results of Operations

The following table sets forth our results of operations expressed as a percentage of total net revenue for the years 

ended December 31, 2016, 2015 and 2014:

Revenue, net

Direct

Partner and other

Total net revenue

Cost of goods sold

Direct

Partner and other

Total cost of goods sold

Gross profit

Operating expenses:

Sales and marketing

Technology

General and administrative

Litigation settlement

Total operating expenses

Operating income

Interest income

Interest expense

Other income, net

Income before income taxes

Provision for income taxes

Consolidated net income

Revenue

Year ended December 31

2016

2015

2014

(as a percentage of total revenue)

5.6%

94.4

100.0

8.3%

91.7

100.0

9.8%

90.2

100.0

5.3

76.2

81.5

18.4

8.2

5.9

5.0
(1.1)
18.0

0.4

—

—

0.8

1.2

0.5

7.7

73.9

81.6

18.4

7.5

5.9

5.0

—

18.4

—

—

—

0.2

0.2

0.1

8.6

72.7

81.3

18.7

7.3

5.8

4.8

—

17.9

0.8

—

—

0.1

0.9

0.3

0.7%

0.1%

0.6%

The following table reflects our net revenue for the years ended December 31, 2016 and 2015 (in thousands):

Revenue, net

Direct
Partner and other

Total revenue, net

Year ended
 December 31,

2016

2015

$ Change

% Change

$

101,578
1,698,385
$ 1,799,963

$

137,783
1,520,055
$ 1,657,838

$

$

(36,205)
178,330
142,125

(26.3)%
11.7 %
8.6 %

The primary reason for increased total net revenue for the year ended December 31, 2016, as compared to the same 
period in 2015, was a 6% increase in average order size, coupled with a 4% increase in orders. These increases were partially 
offset by increased promotional activities, including coupons and site sales (which we recognize as a reduction of revenue) due 
to our driving a higher proportion of our sales using such promotions. Our average order size has increased in recent years due 
primarily to a sales mix shift into home and garden products. We are uncertain how long this trend will continue.

The primary reason for decreased direct revenue for the year ended December 31, 2016, as compared to the same 

period in 2015, was a decrease in sales of home and garden products (primarily due to a shift from our direct segment to our 
partner segment) in addition to increased promotional activities, including coupons and site sales (which we recognize as a 

76

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
reduction of revenue) due to our driving a higher proportion of our sales using such promotions. Also, the percentage of 
revenue we defer from orders taken but not delivered was higher due to the timing of year end.

The increase in partner revenue for the year ended December 31, 2016, as compared to the same period in 2015, was 
primarily due to an increase in sales of home and garden products. This increase was partially offset by increased promotional 
activities, including coupons and site sales (which we recognize as a reduction of revenue) due to our driving a higher 
proportion of our sales using such promotions.

Since mid-2015 through the first half of 2016, we experienced some slowing of our overall revenue growth, which we 

believe was due in part to changes that Google made in its natural search engine algorithms. While we worked to adapt to 
Google's changes, we increased our emphasis on other marketing channels, such as sponsored search, which generated revenue 
growth but with higher associated marketing expenses than natural search.

We continue to seek increased participation in our Club O loyalty program, including, in certain instances, by 

increasing Club O Rewards to our Club O members in lieu of coupons we offer to all customers. For additional information 
regarding our Club O loyalty program see Item 15 of Part IV, "Financial Statements"—Note 2. Accounting Policies, Club O 
loyalty program.

The shift of business from direct to partner (or vice versa) is an economic result based on the economics of each 

particular product offering at the time and we generally do not have particular goals for an "appropriate" mix or percentage for 
the size of either. Although we have experienced a trend from direct revenue to partner revenue in recent years, we believe that 
the mix of the business between direct and partner remains consistent with our strategic objectives for our business model in the 
current economic environment and we do not currently foresee any material shifts in this trend.

The products and product lines we offer, and their respective percentages of our revenue, are based on many factors 
including customer demand, our marketing efforts, promotional pricing, joint-marketing offered by our suppliers, the types of 
inventory we are able to obtain and the number of SKUs we offer. These factors change frequently and can affect the mix of the 
product lines we sell. We have experienced a trend toward our home and garden category in recent years and we have recently 
focused our marketing and branding efforts towards our home and garden product line. We are also working to increase the 
number of SKUs we offer. While we do not currently expect any material shifts in our product line mix, the relative amounts of 
the product lines we sell, and the revenue we earn from those product lines, is generally an economic result of the factors 
described above, which may change from time to time.

International sales were less than 2% of total net revenues for 2016 and 2015.

Gross profit and gross margin

Our overall gross margins fluctuate based on our sales volume mix between our direct business and partner business; 
changes in supplier cost and / or sales price, including competitive pricing; inventory management decisions within the direct 
business; sales coupons and promotions; product mix of sales; and operational and fulfillment costs.

77

 
 
 
The following table reflects our net revenues, cost of goods sold and gross profit for the years ended December 31, 

2016 and 2015 (in thousands):

Revenue, net

Direct

Partner and other

Total net revenue

Cost of goods sold

Direct

Partner and other

Total cost of goods sold

Gross Profit

Direct

Partner and other

Total gross profit

Year ended December 31,

2016

2015

$ Change

% Change

$

101,578

$

137,783

$

1,698,385

1,799,963

1,520,055

1,657,838

96,271

128,077

1,372,343

1,468,614

1,225,107

1,353,184

(36,205)
178,330

142,125

(31,806)
147,236

115,430

5,307

326,042

9,706

294,948

(4,399)
31,094

$

331,349

$

304,654

$

26,695

(26.3)%

11.7 %

8.6 %

(24.8)%

12.0 %

8.5 %

(45.3)%

10.5 %

8.8 %

Gross margins for the past eight quarterly periods and years ending December 31, 2016 and 2015 were:

Direct
Partner and other
Combined

Direct
Partner and other
Combined

Q1 2016

Q2 2016

Q3 2016

Q4 2016

FY 2016

4.7%
19.7%
18.7%

6.2%
19.0%
18.2%

2.8%
19.1%
18.2%

7.3%
19.2%
18.6%

5.2%
19.2%
18.4%

Q1 2015

Q2 2015

Q3 2015

Q4 2015

FY 2015

10.0%
19.8%
18.9%

9.3%
19.9%
19.0%

4.9%
19.8%
18.5%

3.8%
18.3%
17.3%

7.0%
19.4%
18.4%

Gross profit in 2016 increased 9% compared to 2015 primarily as a result of revenue growth. Gross margin was flat at 

18.4% in 2016 compared to 2015. Gross margin increased due to a continued shift in sales mix into higher margin home and 
garden products, but that increase was offset by increased promotional activities, including coupons and site sales (which we 
recognize as a reduction of revenue) due to our driving a higher proportion of our sales using such promotions.

The 182 basis point decrease in direct gross margin for the year ended December 31, 2016, as compared to the same 

period in 2015, was primarily due to increased promotional activities, including coupons and site sales (which we recognize as 
a reduction of revenue) due to our driving a higher proportion of our sales using such promotions, and increased warehousing 
costs as a percentage of revenue due to lower revenue, partially offset by a shift in sales mix into higher margin products. 

The 21 basis point decrease in partner gross margin for the year ended December 31, 2016, as compared to the same 

period in 2015 was primarily due to increased promotional activities, including coupons and site sales (which we recognize as a 
reduction of revenue) due to our driving a higher proportion of our sales using such promotions, partially offset by a continued 
shift in sales mix into higher margin home and garden products. 

Cost of goods sold includes stock-based compensation expense of $266,000 and $179,000 for the years ended 

December 31, 2016 and 2015, respectively.

Fulfillment costs

Fulfillment costs include all warehousing costs, including fixed overhead and variable handling costs (excluding 

packaging costs), as well as credit card fees and customer service costs, all of which we include as costs in calculating gross 
margin. We believe that some companies in our industry, including some of our competitors, account for fulfillment costs 
within operating expenses, and therefore exclude fulfillment costs from gross margin. As a result, our gross margin may not be 
directly comparable to others in our industry.

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table has been included to provide investors additional information regarding our classification of 
fulfillment costs, gross profit and margin, thus enabling investors to better compare our gross margin with others in our industry 
(in thousands):

Total revenue, net
Cost of goods sold

Product costs and other cost of goods sold
Fulfillment and related costs
Total cost of goods sold

Gross profit

Year ended December 31,

2016
$ 1,799,963

2015
100% $ 1,657,838

1,391,736
76,878
1,468,614
331,349

$

77.3%
4.3%
81.6%
18.4% $

1,279,766
73,418
1,353,184
304,654

100%

77.2%
4.4%
81.6%
18.4%

Fulfillment costs as a percentage of sales may vary due to several factors, such as our ability to manage costs at our 

warehouses, significant changes in the number of units received and fulfilled, the extent to which we use third party fulfillment 
services and warehouses, and our ability to effectively manage customer service costs and credit card fees. Fulfillment and 
related costs remained relatively flat during the year ended December 31, 2016 as compared to 2015.

See Gross profit and gross margin above for additional discussion.

Operating expenses

Sales and marketing expenses

 We use a variety of methods to target our consumer audience, including online campaigns, such as advertising through 

keywords, product listing ads, display ads, search engines, affiliate marketing programs, social coupon websites, portals, 
banners, e-mail, direct mail and viral and social media campaigns. We also do brand advertising through television, radio, print 
ads, and event sponsorships.

The following table reflects our sales and marketing expenses for the years ended December 31, 2016 and 2015 (in 

thousands):

Sales and marketing expenses

Year ended
 December 31,

2016

2015

$ Change

% Change

$ 147,896

$ 124,468

$

23,428

18.8%

Sales and marketing expenses as a percent of net revenues

8.2%

7.5%

The 71 basis point increase in sales and marketing expenses as a percentage of revenue for the year ended December 
31, 2016, as compared to the same period in 2015, was primarily due to increased spending in the sponsored search marketing 
channels and increased staff related costs.

Sales and marketing expenses include stock-based compensation expense of $249,000 and $217,000 for the years 

ended December 31, 2016 and 2015, respectively.

Costs associated with our discounted shipping and other promotions, such as coupons, are not included in marketing 

expense. Rather, they are accounted for as a reduction of revenue and therefore affect sales and gross margin. We consider 
discounted shipping and other promotions, such as our policy of free shipping on orders over $45, as an effective marketing 
tool, and intend to continue to offer them as we deem appropriate as part of our overall marketing plan.

We constantly evaluate where we spend our sales and marketing dollars and have experienced a trend of increasing 

costs to acquire customers. From time to time, our competitors may bid up the cost of certain marketing channels, such as paid 
keywords. At such times, we may reduce the amounts we spend in those marketing channels, which may lead to decreased 
visitors to our site for a time. For example, during Q4 2016 and Q4 2015, the number of unique visitors to our site decreased by 
approximately 2% and 8%, respectively, as compared to the prior years, in part we believe as a result of such changes.

79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Technology expenses

We seek to invest efficiently in technology, including web services, customer support solutions, website search, 

expansion of new and existing product categories, and in technology to enhance the customer experience, improve our process 
efficiency and support and expand our logistics infrastructure. We may increase our technology expenses to support these 
initiatives and these increases may be material.

The frequency and variety of cyber-attacks on our Website, our corporate systems, and on third parties that we use to 
support our technology continue to increase, including an attack that took place in October 2016 which interrupted traffic for 
several major websites in the United States. The impact of these attacks, their costs, and the costs we incur to protect ourselves 
against future attacks have not been material. However, we consider the threat from cyber-attacks to be serious and will 
continue to incur costs related to protecting ourselves against them.

The following table reflects our technology expenses for the years ended December 31, 2016 and 2015 (in thousands):

Technology expenses

Year ended
 December 31,

2016
$ 106,760

2015
98,533

$

$ Change

% Change

$

8,227

8.3%

Technology expenses as a percent of net revenues

5.9%

5.9%

The $8.2 million increase in technology costs for the year ended December 31, 2016, as compared to the same period 
in 2015, was primarily due to an increase in depreciation and amortization of $5.9 million, an increase in staff-related costs of 
$2.5 million (net employee and contractor change), and an increase of $1.6 million in technology licenses and maintenance. 
These increases were partially offset by a $1.3 million decrease in outside consulting services.

Technology expenses include stock-based compensation expense of $777,000 and $646,000 for the years ended 

December 31, 2016 and 2015, respectively.

General and administrative expenses

The following table reflects our general and administrative expenses ("G&A") for the years ended December 31, 2016 

and 2015 (in thousands):

General and administrative expenses

Year ended
 December 31,

2016
89,298

$

2015
82,187

$

$ Change

% Change

$

7,111

8.7%

General and administrative expenses as a percent of net revenues

5.0%

5.0%

The $7.1 million increase in general and administrative expenses ("G&A") for the year ended December 31, 2016, as 
compared to the same period in 2015, was primarily due to an increase of $7.6 million in staff related costs and $1.1 million in 
bad debt expense for accounts receivable due from a marketplace in which also we have a minority interest. These increases 
were partially offset by a $1.9 million decrease in legal fees and a $1.3 million decrease in consulting and outside services.

G&A expenses include stock-based compensation expense of approximately $3.6 million and $2.5 million for the 

years ended December 31, 2016 and 2015, respectively.

During 2016, our Medici-related subsidiaries incurred a pre-tax loss of approximately $11.8 million, which includes 
$4.4 million of amortization and depreciation expense. During 2015, our Medici-related subsidiaries incurred a pre-tax loss of 
approximately $7.0 million, which includes $1.5 million of amortization and depreciation expense. 

Litigation settlement

In Q1 2016, we entered into a settlement agreement in our prime broker litigation which concluded the litigation in its 
entirety and we recognized settlement proceeds of $19.5 million. Related costs associated with the litigation and settlement of 
approximately $1.0 million were included in G&A expenses during Q1 2016.

80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Depreciation and amortization expense

Depreciation expense is classified within the corresponding operating expense categories in the consolidated 

statements of operations as follows (in thousands):

Cost of goods sold - direct

Technology

Sales and marketing

General and administrative

Total depreciation, including internal-use software and website development

Year ended
 December 31,

2016

2015

$

$

310

$

25,693

124

1,156

27,283

$

283

22,126

—

1,107

23,516

Amortization of intangible assets other than goodwill is classified within the corresponding operating expense 

categories in the consolidated statements of operations as follows (in thousands): 

Technology

Sales and marketing

General and administrative

Total amortization

Non-operating income (expense)

Interest expense

Year ended
 December 31,

2016

2015

$

$

2,904

$

1,008

56

605

531

445

3,968

$

1,581

Total interest expense increased $737,000, or 526%, from $140,000 in 2015 to $877,000 in 2016. The increase in 
interest expense is primarily due to no longer capitalizing interest on our headquarters loan due to construction completion.

Other income (expense), net

Other income, net for the year ended December 31, 2016 was $14.2 million as compared to $3.6 million in 2015. The 

increase is primarily due to increased Club O Rewards breakage of $10.9 million due to growth in the Club O Rewards 
program, particularly our Club O Silver program, a $1.2 million decrease in unrealized losses on our precious metals (no losses 
incurred in 2016), and an $850,000 decrease in costs related to cryptobond transactions (none incurred in 2016). These 
increases were partially offset by an impairment charge of $2.9 million related to a company in which we hold a minority 
interest that has historically been recorded at cost. 

Beginning in 2015, we enrolled a significant number of members in Club O Silver, a newly introduced Club O 

membership tier for customers who agree to receive promotional emails. Club O Silver members earned Club O Rewards on 
qualifying purchases that expire after 90 days from a qualifying purchase. We discontinued Club O Silver in October 2016, and 
as a result we do not expect further Club O Silver rewards breakage in the future.

Income taxes

Our effective tax rate for the years ended December 31, 2016 and 2015 was 45.3% and 60.8%, respectively. Our 
effective tax rate is affected by recurring items such as research tax credits and non-recurring items such as changes in valuation 
allowances. It is also affected to a lesser extent by tax rates in foreign jurisdictions and the relative amount of income we earn in 
those jurisdictions, which we expect to be fairly consistent in the near term. The decrease in the 2016 effective tax rate relative 
to the 2015 effective tax rate is primarily attributable to our increased pre-tax income in 2016 over 2015 and increased 
ownership of our majority-owned subsidiary, tZERO. Prior to Q3 2015, we owned 75.1% of tZERO. Tax losses incurred while 
holding less than 80% of the business cannot offset our consolidated taxable income and are fully valued. The operating losses 
that tZERO incurred after we increased our ownership during Q3 2015 did not require a valuation allowance since the 
subsidiary now qualified for tax consolidation. The decrease in the effective tax rate was partially offset by an increase in our 

81

 
 
 
 
 
 
 
 
valuation allowance for capital losses due to an impairment loss on a minority interest in an international marketplace and 
share-based compensation tax deficiencies due to a decline in our stock price. We expect volatility in our tax rate in future 
periods due to share-based compensation deductions that will result from our adoption of ASU No. 2016-09, Compensation—
Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting.

We had indefinitely reinvested foreign earnings of $421,000 at December 31, 2016. We would need to accrue and pay 

U.S. income tax on this amount if repatriated. At the time, we did not intend to repatriate these earnings.

Seasonality

Based upon our historical experience, revenue typically increases during the fourth quarter because of the holiday 

retail season and gross margin decreases due to increased sales of certain lower margin products, such as electronics. Revenue 
typically decreases in the following quarter(s), as shown in the table below. The actual quarterly results for each quarter could 
differ materially depending upon consumer preferences, availability of product and competition, among other risks and 
uncertainties. Accordingly, there can be no assurances that seasonal variations will not materially affect our results of operations 
in the future.

The following table reflects our total net revenues for each of the quarters in 2016, 2015 and 2014 (in thousands):

First
Quarter

Second
Quarter

Third
Quarter

Fourth
Quarter

$
$
$

413,677
398,344
341,207

$
$
$

418,540
388,013
332,545

$
$
$

441,564
391,211
352,991

$
$
$

526,182
480,270
470,360

2016
2015
2014

Liquidity and Capital Resources

Overview

Although we believe that our cash and cash equivalents currently on hand and expected cash flows from future 
operations will be sufficient to continue operations for at least the next twelve months, we also believe that we will need to raise 
additional capital and/or obtain significant additional debt financing to be able to fully pursue our plans for increasing market 
share in our retail business while also funding the needs of our Medici initiatives. 

We believe that some of our direct competitors spend significantly higher percentages of their revenue on marketing 
than we do, and that we need to increase our branding and marketing expenditures in order to increase our market share in the 
e-commerce home goods market and educate consumers about our current position as an online retailer offering a wide 
assortment of quality home goods and other products at low prices and with a high level of customer service. We have 
developed and implemented marketing and branding initiatives to address this, and believe that additional marketing and 
branding efforts will have significant long-term positive results. However, a significant increase in our branding and marketing 
expenditures or other expenses would be likely to adversely affect our short-term results.

We also want to invest in additional distribution facilities to speed shipping and improve our customer service; in 

additional automation, technology and engineering resources because we believe they can improve our customers' shopping 
experience and increase our sales; in our Club O rewards program, primarily to increase member benefits and to develop 
additional personalization programs; and in expansion of our private label initiative because we believe that private label brands 
can generate significant brand equity and customer loyalty. See Item 1 of Part I, "Business"—"Our Retail Business"—"Growth 
Strategies for Our E-Commerce Business."

Our Medici initiatives also require substantial funding. Medici Ventures and its majority-owned subsidiary, tZERO, 
continue to identify, evaluate and pursue various opportunities for strategic acquisitions or purchases of interests to add to the 
services and expertise they offer their customers. See Item 1 of Part I, "Business"—Medici for information regarding our recent 
and planned strategic acquisitions or purchases of interests.

Our ability to pursue some or all of these plans, and the extent to which we would be able to pursue some or all of 

them, will depend on the resources we have available, and will require significantly more capital than we currently have.

82

 
 
 
 
Current sources of liquidity

We believe that our cash and cash equivalents currently on hand and expected cash flows from future operations will 
be sufficient to continue operations for at least the next twelve months. Our failure to generate sufficient revenues or profits or 
to obtain additional financing or raise additional capital could have a material adverse effect on our operations and on our 
ability to achieve our business objectives. Any projections of future cash needs and cash flows are subject to substantial 
uncertainty.

In November 2017, we entered into a $40.0 million loan agreement with PCL L.L.C., an entity directly or indirectly 

wholly owned by the mother and brother of our Chief Executive Officer, Dr. Patrick Byrne. For additional information, see 
Borrowings—PCL loan below.

In November 2017, we issued two warrants to purchase the company's common stock in privately negotiated 

transactions for an aggregate purchase price of $6.5 million. In December 2017, one warrant was exercised and we issued 
common shares of Overstock.com, Inc. for proceeds of $100.0 million before expenses. On January 17, 2018, the other warrant 
was exercised in full and proceeds of $50.6 million were received.

In December 2017, tZERO launched an offering (the "security token offering") of the right to acquire, if issued by 

tZERO in the future, tZERO Preferred Equity Tokens (the "tZERO Security Token") through a Simple Agreement for Future 
Equity ("SAFE"). The security token offering is expected to run through May 14, 2018 but may be extended or shortened and is 
subject to withdrawal rights under certain circumstances. As of March 14, 2018, tZERO has received $91.4 million in proceeds, 
net of requested withdrawals.

Our principal sources of liquidity are cash flows generated from operations, and our existing cash and cash 

equivalents. At December 31, 2017, we had cash and cash equivalents of $203.2 million.

Cash flow information is as follows (in thousands):

Cash provided by (used in):

Operating activities

Investing activities

Financing activities

Free cash flow

Year ended
 December 31,

2017

2016

$

(35,321) $
(17,960)
73,398

39,564
(79,447)
52,719

"Free Cash Flow" (a non-GAAP measure) for the years ended December 31, 2017 and 2016, was $(58.9) million and 

$(32.7) million, respectively. See Non-GAAP Financial Measures below for a reconciliation of Free Cash Flow to net cash 
provided by (used in) operating activities.

Cash flows from operating activities

For the years ended December 31, 2017 and 2016, our operating activities resulted in net cash outflow of $35.3 million 

and net cash inflow of $39.6 million, respectively.

Cash received from customers generally corresponds to our net revenues as our customers primarily use credit cards to 

buy from us causing our receivables from these sales transactions to settle quickly. We have payment terms with our partners 
that generally extend beyond the amount of time necessary to collect proceeds from our customers. As a result, following our 
typically seasonally strong fourth quarter sales, at December 31 of each year, our cash, cash equivalents and accounts payable 
balances normally reach their highest level (other than as a result of cash flows provided by or used in investing and financing 
activities). However, our accounts payable balance normally declines during the first three months following year-end, which 
normally results in a decline in our cash and cash equivalents balances from the year-end balance. The seasonality of our 
business normally causes payables and accruals to grow significantly in the fourth quarter, and then decrease in the first quarter 
when they are typically paid.

83

 
 
 
 
 
 
The $35.3 million of net cash used in operating activities during the year ended December 31, 2017 was primarily 

from a consolidated net loss of $111.9 million, and a decrease in accounts payable of $21.0 million. These were partially offset 
by non-cash deferred income taxes of $65.2 million, and depreciation of $28.8 million. The change in accounts payable was 
primarily due to lower sales volume in December 2017 compared to the same period in 2016. We recorded a significant amount 
of deferred income taxes in 2017 attributable to our decision to establish a valuation allowance against our deferred tax assets, 
net of deferred tax liabilities, as well as the impact of the TCJA. Depreciation expense incurred is primarily due to depreciation 
of web development projects and our new corporate headquarters.

The $39.6 million of net cash provided by operating activities during the year ended December 31, 2016 was primarily 
from non-cash depreciation of $27.3 million, an increase in accrued expenses of $16.9 million, and consolidated net income of 
$11.2 million. These were offset by a decrease in accounts payable of $18.8 million. Depreciation expense incurred is primarily 
due to the depreciation of web development projects and our new corporate headquarters which was completed in Q3 2016. The 
change in accounts payable was primarily due to timing of payments to suppliers. In 2016, some holiday sales occurred earlier 
than in 2015 (including sales on Black Friday and Cyber Monday) which resulted in earlier payments to our suppliers resulting 
in lower operating cash flow than in 2015. Changes in accrued liabilities were also due to timing of invoice approval.

Cash flows from investing activities

For the year ended December 31, 2017, investing activities resulted in net cash outflows of $18.0 million, primarily 

from expenditures for fixed assets of $23.6 million, equity method investments of $3.0 million, and cost method investments of 
$2.2 million, offset by proceeds from sale of precious metals of $11.9 million.

For the year ended December 31, 2016, investing activities resulted in net cash outflows of $79.4 million, primarily 

from expenditures for fixed assets of $72.3 million, cost method investments of $4.8 million and disbursements for loans made 
of $3.7 million.

Cash flows from financing activities

For the years ended December 31, 2017 and 2016, financing activities resulted in net cash inflows of $73.4 million and 

$52.7 million, respectively.

The $73.4 million provided by financing activities during the year ended December 31, 2017 resulted primarily from 

$100.0 million of proceeds from exercise of a stock warrant, $40.0 million of proceeds from our PCL term loan, offset by $45.8 
million of repayments on our U.S. Bank term loan, $15.3 million of repayments on lease finance obligations with U.S. Bank 
and $11.2 million of purchases of treasury stock.

The $52.7 million provided by financing activities during the year ended December 31, 2016 resulted primarily from 

$36.3 million of proceeds from our U.S. Bank term loan, $11.4 million of proceeds from lease finance obligations with U.S. 
Bank and $7.6 million of proceeds, net of offering costs, from our preferred stock offering in Q4 2016, partially offset by $1.9 
million for payments on finance obligations.

Contractual Obligations and Commitments

The following table summarizes our contractual obligations as of December 31, 2017 and the effect such obligations 

and commitments are expected to have on our liquidity and cash flow in future periods (in thousands):

Payments Due by Period

Contractual Obligations
PCL term loan payments

Operating leases

Purchase obligations

Technology services

2018
3,200

$

2019
$ 41,052

2020

2021

2022

Thereafter

Total

$

— $

— $

— $

— $ 44,252

6,962

5,487

1,369

6,733

—

1,901

4,292

—

1,584

4,335

4,439

16,356

43,117

—

—

—

—

—

—

5,487

4,854

Total contractual cash obligations

$ 17,018

$ 49,686

$

5,876

$

4,335

$

4,439

$ 16,356

$ 97,710

84

 
 
 
 
 
 
PCL term loan payments

We are party to a financing agreement related to our corporate headquarters (see Borrowings below). The amounts 

presented reflect our related principal and interest payments. 

Operating leases

From time to time we enter into operating leases for facilities and equipment for use in our operations.

Purchase obligations

The amount of purchase obligations shown above is based on assumptions regarding the legal enforceability against us 

of inventory purchase orders we had outstanding at December 31, 2017. Under different assumptions regarding our rights to 
cancel our purchase orders or different assumptions regarding the enforceability of the purchase orders under applicable law, 
the amount of purchase obligations shown in the table above would be less.

Technology services

From time to time we enter into long-term contractual agreements for technology services and capital leases for 

equipment included in such service agreements.

Tax contingencies

We are involved in various tax matters, the outcomes of which are uncertain. As of December 31, 2017 and 2016, tax 

contingencies were $1.7 million and $1.5 million, respectively, which are included in our reconciliation of unrecognized tax 
benefits (see Item 15 of Part IV, "Financial Statements"—Note 18. Income Taxes, contained in the "Notes to Consolidated 
Financial Statements" of this Annual Report on Form 10-K). We expect the total amount of tax contingencies to increase in the 
future. In addition, changes in state, federal, and foreign tax laws may increase our tax contingencies. The timing of the 
resolution of income tax contingencies is highly uncertain, and the amounts ultimately paid, if any, upon resolution of issues 
raised by the taxing authorities may differ from the amounts accrued. It is reasonably possible that within the next 12 months 
we will receive additional assessments by various tax authorities. These assessments may or may not result in changes to our 
contingencies related to positions on prior years' tax filings.

Borrowings

PCL L.L.C. term loan agreement

On November 6, 2017, we entered into a loan agreement with PCL L.L.C., an entity directly or indirectly wholly 

owned by the mother and brother of our Chief Executive Officer, Dr. Patrick Byrne. The agreement provides for a $40.0 
million term loan (the "PCL Loan") which carries an annual interest rate of 8.0% and a default rate of 18.0%. The PCL Loan is 
for a term of 18 months, subject to mandatory prepayment under certain circumstances, and is prepayable at our election at any 
time without penalty or premium. Interest only is due monthly. 

The principal amount and any then unpaid interest will be due and payable on May 1, 2019 subject to mandatory 

prepayment in the event of a sale or encumbrance of the headquarters building or a change of ownership of Overstock or the 
occurrence of certain other events, including material changes to Overstock's business, the loss of management control of 
Overstock by Dr. Patrick Byrne and other events. The PCL Loan is secured by our corporate headquarters and the related land, 
fixtures and certain related personal property. We incurred insignificant debt issuance costs with the new loan agreement. 
The $40.0 million proceeds from this loan together with our cash resources were used to repay the remaining outstanding 
balances and terminate the U.S. Bank Term Loan, Revolving Loan, Master Lease Agreement, and associated derivative 
instruments.

At December 31, 2017, our outstanding balance on the PCL Loan was $40.0 million. Amounts outstanding under the 

Term Loan are presented net of discount and issuance costs in our consolidated balance sheets. 

85

 
 
U.S. Bank letters of credit

At December 31, 2017 and 2016, letters of credit totaling $355,000, were issued on our behalf collateralized by 
compensating cash balances held at U.S. Bank, which are included in Restricted cash in the accompanying consolidated balance 
sheets.

U.S. Bank commercial purchasing card agreement

We have a commercial purchasing card (the "Purchasing Card") agreement with U.S. Bank. We use the Purchasing 

Card for business purpose purchasing and must pay it in full each month. At December 31, 2017, $822,000 was outstanding and 
$4.2 million was available under the Purchasing Card. At December 31, 2016, $811,000 was outstanding and $4.2 million was 
available under the Purchasing Card.

Other Factors that May Affect Future Results

We believe that our cash and cash equivalents currently on hand and expected cash flows from future operations will 

be sufficient to continue operations for at least the next twelve months. Any projections of future cash needs and cash flows are 
subject to substantial uncertainty. See Item 1A of Part I, "Risk Factors."

We periodically evaluate opportunities to repurchase our equity securities, obtain credit facilities, or issue additional 
debt or equity securities. In addition, we may, from time to time, consider the investment in, or acquisition of, complementary 
businesses, products, services, or technologies, any of which might affect our liquidity requirements or cause us to issue 
additional debt or equity securities. There can be no assurance that financing arrangements will be available in amounts or on 
terms acceptable to us, if at all. Our future results may be significantly different from our historical results for several other 
reasons as well, including the possibility discussed in this Annual Report on Form 10-K that we may sell our retail business, 
which would have a dramatic effect on our future results. Other reasons that our future results may be significantly different 
from our historical results include the potential effects on us of the accounting and tax changes discussed in this Annual Report 
on Form 10-K, the security token offering being conducted by our majority-owned subsidiary tZERO, and other reasons 
described in Item 1. “Business” under “Our Retail Business,” “Medici,” and “Potential Strategic Initiatives,” as well as the risk 
factors described in Item 1A. “Risk Factors.”

Any investment in our securities involves a high degree of risk. Investors should consider carefully the risks and 
uncertainties described in this Form 10-K, including the risks described in Item 1A of Part I, "Risk Factors", and all other 
information in this Form 10-K and in our other filings with the SEC including those we file after we file this Form 10-K, before 
deciding whether to purchase or hold our securities. Additional risks and uncertainties not currently known to us or that we 
currently deem immaterial may also become important factors that may harm our business. The occurrence of any of the risks 
described under "Risk Factors" in this report could harm our business. The trading price of our securities could decline due to 
any of these risks and uncertainties, and investors may lose part or all of their investment.

Off-Balance Sheet Arrangements

We do not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect 

on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital 
expenditures or capital resources that would be material to investors.

Non-GAAP Financial Measures

Regulation G, Conditions for Use of Non-GAAP Financial Measures, and other SEC regulations regulate the 

disclosure of certain non-GAAP financial information.

Contribution and contribution margin

Contribution and contribution margin (non-GAAP financial measures - which we reconcile to "Gross Profit" in our 
consolidated statement of operations) consist of gross profit less sales and marketing expense plus Club O Rewards and gift 
card breakage and reflects an additional way of viewing our results. Contribution margin is contribution as a percentage of total 
net revenue. We believe contribution and contribution margin provide management and users of the financial statements 
information about our ability to cover our operating costs, such as technology and general and administrative expenses, while 
reflecting the selling costs we incurred to generate our revenues and adding back the reductions in revenue that we recognized 

86

 
 
 
 
 
 
for Club O Rewards that have subsequently expired and for gift cards whose redemption is remote. Contribution and 
contribution margin are used in addition to and in conjunction with results presented in accordance with GAAP and should not 
be relied upon to the exclusion of GAAP financial measures. The material limitation associated with the use of contribution is 
that it is an incomplete measure of profitability as it does not include all operating expenses or all non-operating income and 
expenses. Management compensates for these limitations when using this measure by looking at other GAAP measures, such as 
operating income and net income. You should review our financial statements and publicly-filed reports in their entirety and not 
rely on any single financial measure. For additional information regarding our segment reporting, see Item 15 of Part IV, 
"Financial Statements"—Note 21. Business Segments, contained in the "Notes to Consolidated Financial Statements" of this 
Annual Report on Form 10-K.

Our calculation of our consolidated contribution and contribution margin is set forth below (in thousands):

Total net revenue

Cost of goods sold

Gross profit

Less: Sales and marketing expense
Plus: Club O Rewards and gift card breakage (included in Other
income, net)

Contribution

Contribution margin

$

2017
1,744,756

1,404,205

340,551

180,589

Year ended
 December 31,
2016
1,799,963

$

$

1,468,614

331,349

147,896

2015
1,657,838

1,353,184

304,654

124,468

2,742

16,808

5,911

$

162,704

$

200,261

$

186,097

9.3%

11.1%

11.2%

87

 
 
 
 
Our calculation of our contribution and contribution margin by Retail Total (which consists of Direct and Partner) and 

Other (which consists of Medici) is set forth below (in thousands):

Year ended, December 31

2017
Total net revenue
Cost of goods sold
Gross profit
Less: Sales and marketing expense

Plus: Club O Rewards and gift card breakage
(included in Other income, net)
Contribution
Contribution margin

2016
Total net revenue
Cost of goods sold
Gross profit
Less: Sales and marketing expense

Plus: Club O Rewards and gift card breakage
(included in Other income, net)
Contribution
Contribution margin

2015
Total net revenue
Cost of goods sold
Gross profit
Less: Sales and marketing expense

Plus: Club O Rewards and gift card breakage
(included in Other income, net)
Contribution
Contribution margin

Direct

Partner

$

$

83,052
80,585
2,467

$ 1,645,052
1,311,973
333,079

$

$

$

101,578
96,271
5,307

$ 1,683,204
1,362,140
321,064

$

$

$

137,783
128,077
9,706

$ 1,518,125
1,225,107
293,018

$

Retail Total
(Direct and 
Partner)

$ 1,728,104
1,392,558
335,546
179,549

$

2,742
158,739

$

9.2%

$ 1,784,782
1,458,411
326,371
147,368

$

16,808
195,811

$

11.0%

$ 1,655,908
1,353,184
302,724
124,218

$

5,911
184,417

$

11.1%

$

$

$

$

$

$

$

$

$

Other

Consolidated

16,652
11,647
5,005
1,040

$ 1,744,756
1,404,205
340,551
180,589

$

—
3,965

2,742
162,704

$

23.8%

9.3%

15,181
10,203
4,978
528

$ 1,799,963
1,468,614
331,349
147,896

$

—
4,450
29.3%

16,808
200,261

$

11.1%

1,930
—
1,930
250

$ 1,657,838
1,353,184
304,654
124,468

$

—
1,680
87.0%

5,911
186,097

$

11.2%

For additional information regarding our segment reporting, see Item 15 of Part IV, "Financial Statements"—Note 21. 

Business Segments, contained in the "Notes to Consolidated Financial Statements" of this Annual Report on Form 10-K.

Free cash flow

Free cash flow (a non-GAAP financial measure) reflects an additional way of viewing our cash flows and liquidity 
that, when viewed with our GAAP results, provides a more complete understanding of factors and trends affecting our cash 
flows and liquidity. Free cash flow, which we reconcile below to "Net cash provided by (used in) operating activities," the 
nearest GAAP financial measure, is net cash provided by operating activities reduced by "Expenditures for fixed assets, 
including internal-use software and website development." We believe that net cash provided by operating activities is an 
important measure, since it includes both the cash impact of the continuing operations of the business and changes in the 
balance sheet that impact cash. We believe free cash flow is a useful measure to evaluate our business since purchases of fixed 
assets are a necessary component of ongoing operations and free cash flow measures the amount of cash we have available for 
mandatory debt service and financing obligations, changes in our capital structure, and future investments after purchases of 
fixed assets. Free cash flow measures have limitations as they omit certain components of the overall consolidated statement of 
cash flows and do not represent the residual cash flow available for discretionary expenditures. Free cash flow should not be 
considered a substitute for net income or cash flow data prepared in accordance with GAAP and may not be comparable to 

88

 
 
 
 
 
 
similarly titled measures used by other companies. Therefore, we believe it is important to view free cash flow as a complement 
to our entire consolidated statements of cash flows as reconciled below (in thousands):

Net cash provided by operating activities

Expenditures for fixed assets, including internal-use software and
website development

Free cash flow

2017

Year ended
 December 31,
2016

2015

(35,321) $

39,564

$

54,516

(23,586)

(72,281)

(58,907) $

(32,717) $

(59,513)

(4,997)

$

$

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We do not use derivative financial instruments, except, prior to November 6, 2017, for the interest rate swaps on our 

U.S. Bank term loan, and we have no foreign exchange contracts. Our financial instruments consist of cash and cash 
equivalents, trade accounts and contracts receivable, accounts payable and long-term obligations. We consider highly-liquid 
instruments with a remaining maturity of 90 days or less at the date of purchase to be cash equivalents.

Our exposure to market risk for changes in interest rates relates primarily to our short-term investments and short-term 

obligations; thus, fluctuations in interest rates would not have a material impact on the fair value of these securities. However, 
the fair values of our investments may be subject to fluctuations due to volatility of the stock market in general, investment-
specific circumstances, and changes in general economic conditions.

At December 31, 2017, we had $203.2 million in cash and cash equivalents. Hypothetically, an increase or decrease in 

interest rates of one hundred basis points would have an estimated impact of $2.0 million on our earnings or loss, or the cash 
flows of these instruments.

At December 31, 2017, letters of credit totaling $355,000 were outstanding under our credit facilities. Hypothetically, 
an increase or decrease in interest rates of one hundred basis points would have an estimated impact of $4,000 on our earnings 
or loss if the letters of credit were fully drawn.

At December 31, 2017, we had cryptocurrency-denominated assets totaling $1.5 million. Hypothetically, an increase 

or decrease in the market value of one hundred basis points would have an estimated impact of $15,000 on our earnings or loss, 
or the recorded value of these instruments. Reported earnings resulting from increases in the market value of cryptocurrency 
would be limited to their historical cost.

At December 31, 2017, we did not hold any precious metals.

ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The financial statements and supplementary data required by this item are included in Part IV, Item 15 of this Annual 

Report on Form 10-K.

ITEM 9.    CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None.

ITEM 9A.    CONTROLS AND PROCEDURES

(a)   Disclosure Controls and Procedures

We maintain disclosure controls and procedures, as such term is defined in Rules 13a-15(e) and 15d-15(e) of the 
Securities Exchange Act of 1934, as amended (the "Exchange Act"). The term disclosure controls and procedures means 
controls and other procedures of an issuer that are designed to ensure that information required to be disclosed by the issuer in 
the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time 
periods specified in the Commission's rules and forms.

89

 
 
 
 
 
Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that 

information required to be disclosed by an issuer in the reports that it files or submits under the Exchange Act is accumulated 
and communicated to the issuer's management, including its principal executive and principal financial officers, or persons 
performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

Evaluation of Disclosure Controls and Procedures

We carried out an evaluation required by the Exchange Act under the supervision and with the participation of our 
principal executive officer and principal financial officer, of the effectiveness of the design and operation of our disclosure 
controls and procedures, as defined in Rule 13a-15(e) of the Exchange Act, as of the end of the period covered by this report. 
Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls 
and procedures were effective to provide reasonable assurance that information required to be disclosed by us in the reports that 
we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in 
the SEC's rules and forms and to provide reasonable assurance that such information is accumulated and communicated to our 
management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions 
regarding required disclosure.

Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives as 
specified above. Management does not expect, however, that our disclosure controls and procedures will prevent or detect all 
error and fraud. Any control system, no matter how well designed and operated, is based upon certain assumptions and can 
provide only reasonable, not absolute, assurance that its objectives will be met. Further, no evaluation of controls can provide 
absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, 
within the Company have been detected.

(b)   Management's Report on Internal Control over Financial Reporting

Management of the Company is responsible for establishing and maintaining adequate internal control over financial 

reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act.

Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 

of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. Because of its inherent limitations, internal control over financial reporting may not prevent or detect 
misstatements. Also, projections of any evaluation of effectiveness of internal control over financial reporting to future periods 
are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance 
with the policies or procedures may deteriorate.

Management has assessed the effectiveness of our internal control over financial reporting as of December 31, 2017. 

In making our assessment of the effectiveness of internal control over financial reporting, management used the criteria set 
forth in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission ("COSO"). Based on this assessment, management has concluded that, as of December 31, 2017, our internal 
control over financial reporting was effective.

Our internal control over financial reporting is designed to provide reasonable assurance of achieving its objectives as 
specified above. Management does not expect, however, that our internal control over financial reporting will prevent or detect 
all error and fraud. Any control system, no matter how well designed and operated, is based upon certain assumptions and can 
provide only reasonable, not absolute, assurance that its objectives will be met. Further, no evaluation of controls can provide 
absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, 
within the Company have been detected.

The effectiveness of our internal control over financial reporting as of December 31, 2017 has been audited by 

KPMG LLP, an independent registered public accounting firm, as stated in their report which is in Item 9A(c).

90

 
 
 
 
 
 
 
 
(c)   Independent Registered Public Accounting Firm's Report on Internal Control Over Financial Reporting

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Overstock.com, Inc.:

Opinion on Internal Control Over Financial Reporting

We have audited Overstock.com, Inc. and subsidiaries' (the Company) internal control over financial reporting as of 
December 31, 2017, based on criteria established in Internal Control—Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, 
effective internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control—
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of December 31, 2017 and 2016, the related consolidated 
statements of operations, comprehensive income (loss), changes in stockholders' equity, and cash flows for each of the years in 
the three-year period ended December 31, 2017, and the related notes and financial statement schedule II (collectively, the 
consolidated financial statements), and our report dated March 15, 2018 expressed an unqualified opinion on those consolidated 
financial statements.

Basis for Opinion 

The Company's management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report 
on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company's internal control over 
financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting 

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Salt Lake City, Utah
March 15, 2018 

/s/ KPMG LLP

91

 
(d)   Changes in Internal Control Over Financial Reporting

During the fiscal quarter ended December 31, 2017, there has not occurred any change in our internal control over 
financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial 
reporting.

ITEM 9B. OTHER INFORMATION

On December 24, 2017, our majority-owned subsidiary tZERO adopted a 2017 Equity Incentive Plan, a copy of which 

is filed as an exhibit to this Annual Report on Form 10-K.

92

 
PART III

ITEM 10.    DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information regarding our Executive Officers required by Item 10 of Part III is set forth in Item 1 of Part I under 

"Business—Executive Officers of the Registrant." Information required by Item 10 of Part III regarding our Board of Directors 
and any material changes to the process by which security holders may recommend nominees to the Board of Directors will be 
included in our definitive proxy statement for our 2018 annual meeting of stockholders, and is incorporated herein by reference. 
Information relating to compliance with Section 16(a) of the 1934 Act will be set forth in our definitive proxy statement for our 
2018 annual meeting of stockholders and is incorporated herein by reference.

We have adopted a Code of Business Conduct and Ethics ("Code"), which applies to all employees of the Company, 

including our principal executive officer, principal financial officer, and principal accounting officer. We intend to disclose any 
amendments to the Code and any waivers granted to our principal executive officer, principal financial officer or principal 
accounting officer or other persons to the extent required by applicable rules or regulations in the Investor Relations section of 
our Website, www.overstock.com. We will provide a copy of the Code to any person without any charge upon request in writing 
addressed to Overstock.com. Attn: Investor Relations, 799 West Coliseum Way, Midvale, UT 84047.

ITEM 11.    EXECUTIVE COMPENSATION

The information required by this Item is incorporated by reference to our definitive proxy statement for the 2018 

annual meeting of stockholders.

ITEM 12.    SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

Except as set forth herein, the information required by this Item is incorporated by reference to our definitive proxy 

statement for the 2018 annual meeting of stockholders.

The following graph compares the total cumulative stockholder return, on our common stock with the total cumulative 

return of the NASDAQ Market Index—U.S. ("NASDAQ Market Index") and the Morningstar Specialty Retail Index 
("Morningstar Group Index") during the period commencing on January 1, 2013 through December 31, 2017. The graph 
assumes a $100 investment at the beginning of the period in our common stock, the NASDAQ Market Index and the 
Morningstar Group Index, and the reinvestment of any dividends. Historic stock price performance is not necessarily indicative 
of future stock price performance.

93

 
 
 
 
 
COMPARISON OF YEAR CUMULATIVE TOTAL RETURN

ITEM 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this Item is incorporated by reference to our definitive proxy statement for the 2018 

annual meeting of stockholders.

ITEM 14.    PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this Item is incorporated by reference to our definitive proxy statement for the 2018 

annual meeting of stockholders.

94

 
 
PART IV

ITEM 15.    EXHIBITS, FINANCIAL STATEMENT SCHEDULES

1.     Financial Statements

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets

Consolidated Statements of Operations

Consolidated Statements of Comprehensive Income (Loss)

Consolidated Statements of Changes in Stockholders' Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Schedule II Valuation and Qualifying Accounts

2.     Financial Statement Schedule

100

101

102

103

104

105

107

141

Schedule II Valuation and Qualifying Accounts listed in (1) above is included herein. Schedules other than those listed 

above have been omitted as they are either not required, not applicable, or the information has otherwise been shown in the 
consolidated financial statements or notes thereto.

3. Exhibits

Exhibits
2.1

2.2

2.3

2.4

3.1

3.2

3.3

3.4

Asset Purchase Agreement by and between Cirrus Technologies, LLC, as Seller, and Cirrus
Services LLC, as Buyer, dated as of August 26, 2015 (incorporated by reference to Exhibit 2.1 to
our Quarterly Report on Form 10-Q filed on November 9, 2015 (File No. 000-49799))**

Pro Securities, LLC Membership Interest Purchase Agreement by and among Joseph Cammarata
and John Paul DeVito, as Sellers, and Medici, Inc., as Buyer, dated as of August 26, 2015
(incorporated by reference to Exhibit 2.2 to our Quarterly Report on Form 10-Q filed on
November 9, 2015 (File No. 000-49799))**

SpeedRoute LLC Membership Interest Purchase Agreement by and among Joseph Cammarata
and John Paul DeVito, as Sellers, and Medici, Inc., as Buyer, dated as of August 26, 2015
(incorporated by reference to Exhibit 2.3 to our Quarterly Report on Form 10-Q filed on
November 9, 2015 (File No. 000-49799))**

TraderField Securities, Inc. Stock Purchase Agreement by and between Joseph Cammarata, as
Seller, and Medici, Inc., as Buyer, dated as of August 26, 2015 (incorporated by reference to
Exhibit 2.4 to our Quarterly Report on Form 10-Q filed on November 9, 2015 (File No.
000-49799))**

Amended and Restated Certificate of Incorporation (incorporated by reference to Exhibit 3.1 to
our Quarterly Report on Form 10-Q for the quarter ended June 30, 2014 filed on July 29, 2014
(File No. 000-49799))

Amended and Restated Bylaws (incorporated by reference to Exhibit 3.1 to our Quarterly Report
on Form 10-Q filed on May 4, 2017 (File No. 000-49799))

Certificate of Designation for Blockchain Voting Series A Preferred Stock (incorporated by
reference to Exhibit 3.1 to our Current Report on Form 8-K filed on December 15, 2016 (File
No. 000-49799))

Certificate of Designation for Voting Series B Preferred Stock (incorporated by reference to
Exhibit 3.2 to our Current Report on Form 8-K filed on December 15, 2016 (File No.
000-49799))

95

 
 
Exhibits
4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

10.1

10.2

10.3

10.4

10.5

10.6

Form of specimen common stock certificate (incorporated by reference to Exhibit 4.1 to our
Registration Statement on Form S-1 (File No. 333-83728), which became effective on May 29,
2002)

Form of Stock Certificate for Voting Series B Preferred Stock (incorporated by reference to
Exhibit 4.2 to our Current Report on Form 8-K filed November 14, 2016 (File No. 000-49799))

Registration Rights Agreement dated December 15, 2016 by and among Overstock.com, Inc. and
Patrick M. Byrne, individually and as representative of each of the Participating Affiliates (as
defined therein) (incorporated by reference to Exhibit 4.1 to our Current Report on Form 8-K
filed on November 14, 2016 (File No. 000-49799))

Form of Participating Affiliate Agreement (included in Exhibit 4.3)

Amendment No. 1 to Registration Rights Agreement effective March 10, 2017 by and among
Overstock.com, Inc. and Patrick M. Byrne, individually and in his representative capacity
(incorporated by reference to Exhibit 4.2 to our Quarterly Report on Form 10-Q filed on May 4,
2017 (File No. 000-49799))

Amendment No. 2 to Registration Rights Agreement effective June 10, 2017 by and among
Overstock.com, Inc. and Patrick M. Byrne, individually and in his representative capacity
(incorporated by reference to Exhibit 4.1 to our Quarterly Report on Form 10-Q filed on August
3, 2017 (File No. 000-49799))

Certificate of Designation for Blockchain Voting Series A Preferred Stock (see Exhibit 3.3)

Certificate of Designation for Voting Series B Preferred Stock (see Exhibit 3.4)

Form of Warrant issued to Passport Special Opportunities Master Fund, L.P. dated November 8,
2017 (included in Exhibit 10.22)

Amendment dated November 13, 2017 to Warrant issued to Passport Special Opportunities
Master Fund, L.P. dated November 8, 2017 (incorporated by reference to Exhibit 4.1.2 to our
Current Report on Form 8-K filed on November 13, 2017 (File No. 000-49799))

Form of Warrant issued to Quantum Partners LP dated November 8, 2017 (included in Exhibit
10.23)

Amendment dated November 13, 2017 to Warrant issued to Quantum Partners LP dated
November 8, 2017 (incorporated by reference to Exhibit 4.1.2 to our Current Report on Form 8-
K filed on November 13, 2017 (File No. 000-49799))

Form of Indemnification Agreement between Overstock.com, Inc. and each of its directors and
officers (incorporated by reference to Exhibit 10.1 to our Registration Statement on Form S-1
(File No. 333-83728), which became effective on May 29, 2002)

Overstock.com, Inc. Amended and Restated 2005 Equity Incentive Plan (incorporated by
reference to Exhibit 10.1 to our Current Report on Form 8-K filed on May 15, 2017 (File No.
000-49799))

Form of Restricted Stock Unit Grant Notice and Restricted Stock Agreement under the 2005
Equity Incentive Plan (incorporated by reference to Exhibit 10.12 to our Annual Report on Form
10-K filed on February 21, 2013 (File No. 000-49799))

Purchase and Sale Agreement dated May 5, 2014 between O.Com Land LLC, Gardner Bingham
Junction Holdings, L.C. and Arbor Bingham Junction Holdings, L.C. (incorporated by reference
to Exhibit 10.1 to our Current Report on Form 8-K filed on May 7, 2014 (File No. 000-49799))

First Amendment dated July 29, 2014 to Purchase and Sale Agreement dated May 5, 2014
between O.Com Land LLC, Gardner Bingham Junction Holdings, L.C. and Arbor Bingham
Junction Holdings, L.C. (incorporated by reference to Exhibit 10.1 to our Current Report on
Form 8-K filed on August 6, 2014 (File No. 000-49799))

Second Amendment dated September 3, 2014 to Purchase and Sale Agreement dated May 5,
2014 between O.Com Land LLC, Gardner Bingham Junction Holdings, L.C. and Arbor Bingham
Junction Holdings, L.C. (incorporated by reference to Exhibit 10.1 to our Current Report on
Form 8-K filed on September 8, 2014 (File No. 000-49799))

96

 
 
 
 
 
Exhibits
10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

10.15

10.16

*10.16(a)

10.17

10.18(a)

10.19(a)

10.20

10.21

10.22

10.23

Project Management Agreement dated May 5, 2014 between O.Com Land LLC and Gardner
CMS, L.C. (incorporated by reference to Exhibit 10.2 to our Report on Current Form 8-K filed
on May 7, 2014 (File No. 000-49799))

Purchase and Sale Agreement dated September 17, 2014 by and between the Redevelopment
Agency of Midvale City and O.com Land LLC (incorporated by reference to Exhibit 10.1 to our
Current Report on Form 8-K filed on September 23, 2014 (File No. 000-49799))

Description of Overstock.com, Inc.'s oral agreement on January 27, 2017 to purchase 604,229
shares of its common stock from one or more subsidiaries of Fairfax Financial Holdings Limited
at $16.55 per share, for an aggregate purchase price of $10 million (incorporated by reference to
our Current Report on Form 8-K filed on January 30, 2017 (File No. 000-49799))

Loan Agreement dated November 6, 2017 among O.Com Land, as Borrower, Overstock as
Guarantor, and PCL as Lender (incorporated by reference to Exhibit 10.1 to the first Current
Report on Form 8-K we filed on November 13, 2017 (File No. 000-49799))

Promissory Note dated November 6, 2017 made by O.Com Land and payable to the order of
PCL (incorporated by reference to Exhibit 10.2 to the first Current Report on Form 8-K we filed
on November 13, 2017 (File No. 000-49799))

Deed of Trust, Assignment of Rents, Assignment of Leases, Security Agreement and Fixture
Filing dated November 6, 2017 made by O.Com Land for the benefit of PCL (incorporated by
reference to Exhibit 10.3 to the first Current Report on Form 8-K we filed on November 13,
2017 (File No. 000-49799))

Guaranty of Overstock.com, Inc. dated November 6, 2017 for the benefit of PCL (incorporated
by reference to Exhibit 10.4 to the first Current Report on Form 8-K we filed on November 13,
2017 (File No. 000-49799))

Environmental Indemnity Agreement made by O.Com Land dated November 6, 2017 for the
benefit of PCL (incorporated by reference to Exhibit 10.5 to the first Current Report on Form 8-
K we filed on November 13, 2017 (File No. 000-49799))

Lease Subordination Agreement dated November 6, 2017 among O.Com Land, Overstock and
PCL (incorporated by reference to Exhibit 10.6 to our Current Report on Form 8-K filed on
November 13, 2017 (File No. 000-49799))

Medici Ventures, Inc. 2017 Stock Option Plan (incorporated by reference to Exhibit 10.1 to our
Current Report on Form 8-K filed on August 1, 2017 (File No. 000-49799))

Summary of unwritten compensation arrangements with Directors

Lease Agreement dated October 24, 2014 between O.com Land, LLC and Overstock.com Inc.
(incorporated by reference to Exhibit 10.19 to our Current Report on Form 8-K filed on October
28, 2014 (File No. 000-49799))

Restricted Stock Unit Grant Notice and Restricted Stock Unit Agreement between the Company
and Mitch Edwards (incorporated by reference to Exhibit 10.1 to our report on Form 8-K filed
May 16, 2016 (File No. 000-49799))

Executive Retention Plan, adopted July 27, 2016 (incorporated by reference to Exhibit 99.1 to
our Current Report on Form 8-K filed on August 2, 2016 (File No. 000-49799))

Dealer-Manager Agreement, dated as of November 1, 2016, between Overstock.com, Inc. and
Source Capital Group, Inc. (incorporated by reference to Exhibit 10.1 to our Current Report on
Form 8-K filed on November 2, 2016 (File No. 000-49799))

Software Licensing Agreement, dated November 2, 2016 between Overstock and SiteHelix Inc.
(incorporated by reference to Exhibit 10.1 our Current Report on Form 8-K filed on November
4, 2016 (File No. 000-49799))

Securities Purchase Agreement, dated as of November 8, 2017, between Overstock.com, Inc. and
Passport Special Opportunities Master Fund, L.P. (incorporated by reference to Exhibit 10.1 to
the second Current Report on Form 8-K we filed on November 13, 2017 (File No. 000-49799))

Securities Purchase Agreement, dated as of November 8, 2017, between Overstock.com, Inc. and
Quantum Partners LP (incorporated by reference to Exhibit 10.2 to the second Current Report on
Form 8-K we filed on November 13, 2017 (File No. 000-49799))

97

 
 
 
 
 
 
 
 
Exhibits
*10.24

*10.25

*21

*23

24

*31.1

*31.2

*32.1

*32.2

101

T0.com 2017 Equity Incentive Plan

Memorandum of Understanding dated December 27, 2017 by and among Overstock.com, Inc.,
Medici Ventures, Inc., Patrick Byrne and Hernando de Soto

Subsidiaries of the Registrant

Consent of Independent Registered Public Accounting Firm

Powers of Attorney (see signature page)

Certification of Principal Executive Officer

Certification of Principal Financial Officer

Section 1350 Certification of Principal Executive Officer

Section 1350 Certification of Principal Financial Officer

Attached as Exhibit 101 to this report are the following documents formatted in XBRL
(Extensible Business Reporting Language): (i) Consolidated Balance Sheets at December 31,
2017 and 2016; (ii) Consolidated Statements of Income for the years ended December 31, 2017,
2016, and 2015; (iii) Consolidated Statements of Comprehensive Income for the years ended
December 31, 2017, 2016, and 2015; (iv) Consolidated Statements of Changes in Stockholder's
Equity for the years ended December 31, 2017, 2016, and 2015; (v) Consolidated Statements of
Cash Flows for the years ended December 31, 2017, 2016, and 2015; and (vi) Notes to
Consolidated Financial Statements

___________________________________________

(a)  Management contract or compensatory plan or arrangement.

* Filed herewith.
** Schedules have been omitted pursuant to Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule will be 

furnished supplementally to the Securities and Exchange Commission upon request.

ITEM 16.    FORM 10-K SUMMARY

Not applicable.

98

 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on March 15, 2018.

SIGNATURES

OVERSTOCK.COM, INC.
By:

/s/ PATRICK M. BYRNE
Patrick M. Byrne
Chief Executive Officer
(Principal Executive Officer)

________________________________________________________________________________________________________________________

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by 

the following persons on behalf of the registrant and in the capacities and on the dates indicated.

POWER OF ATTORNEY

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and 

appoints each of Patrick M. Byrne and Robert P. Hughes, his or her attorneys-in-fact, each with the power of substitution, for 
him or her in any and all capacities, to sign any amendments to this Annual Report on Form 10-K and to file the same, with 
exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying 
and conforming all that said attorney-in-fact, or his or their substitute or substitutes, may do or cause to be done by virtue 
hereof.

Signature

Title

Date

/s/ PATRICK M. BYRNE
Patrick M. Byrne

Chief Executive Officer and Director
(Principal Executive Officer)

March 15, 2018

/s/ ALLISON H. ABRAHAM
Allison H. Abraham

/s/ ROBERT P. HUGHES
Robert P. Hughes

/s/ SAUM NOURSALEHI
Saum Noursalehi

Chairwoman of the Board

March 15, 2018

Senior Vice President, Finance and Risk
Management (Principal Financial Officer
and Principal Accounting Officer)

March 15, 2018

President, Retail and Director

March 15, 2018

/s/ JONATHAN E. JOHNSON III
Jonathan E. Johnson III

President, Medici Ventures and Director

March 15, 2018

/s/ BARCLAY F. CORBUS
Barclay F. Corbus

/s/ KIRTHI KALYANAM
Kirthi Kalyanam

/s/ JOSEPH J. TABACCO, JR.
Joseph J. Tabacco, Jr.

Director

Director

Director

March 15, 2018

March 15, 2018

March 15, 2018

99

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Overstock.com, Inc.:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Overstock.com, Inc. and subsidiaries (the Company) as of 
December 31, 2017 and 2016, and the related consolidated statements of operations, comprehensive income (loss), changes in 
stockholders' equity, and cash flows for each of the years in the three-year period ended December 31, 2017, and the related 
notes and financial statement schedule II (collectively the consolidated financial statements). In our opinion, the consolidated 
financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2017 and 
2016, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 
2017, in conformity with U.S generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company's internal control over financial reporting as of December 31, 2017, based on criteria established in 
Internal Control—Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission, and our report dated March 15, 2018 expressed an unqualified opinion on the effectiveness of the Company's 
internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, 
as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a 
reasonable basis for our opinion.

We have served as the Company's auditor since 2009.

Salt Lake City, Utah
March 15, 2018 

/s/ KPMG LLP

100

Overstock.com, Inc.
Consolidated Balance Sheets
(in thousands)

Assets

Current assets:

Cash and cash equivalents
Restricted cash
Accounts receivable, net
Inventories, net
Prepaid inventories, net
Prepaids and other current assets

Total current assets

Fixed assets, net
Precious metals
Deferred tax assets, net
Intangible assets, net
Goodwill
Other long-term assets, net

Total assets

Liabilities and Stockholders' Equity

Current liabilities:
Accounts payable
Accrued liabilities
Deferred revenue
Finance obligations, current
Other current liabilities, net
Total current liabilities

Long-term debt, net
Long-term debt, net - related party
Finance obligations, non-current
Other long-term liabilities
Total liabilities

Commitments and contingencies (Note 12)
Stockholders' equity:

Preferred stock, $0.0001 par value, authorized shares - 5,000

Series A, issued and outstanding - 127 and 127
Series B, issued and outstanding - 555 and 569

Common stock, $0.0001 par value
Authorized shares - 100,000
Issued shares - 30,632 and 27,895
Outstanding shares - 27,497 and 25,432

Additional paid-in capital
Accumulated deficit
Accumulated other comprehensive loss
Treasury stock:

Shares at cost - 3,135 and 2,463
Equity attributable to stockholders of Overstock.com, Inc.

Equity attributable to noncontrolling interests

Total stockholders' equity

Total liabilities and stockholders' equity

December 31,
2017

December 31,
2016

$

$

$

$

$

$

203,215
455
30,080
13,703
1,625
16,119
265,197
129,343
—
—
7,337
14,698
17,240
433,815

85,406
82,611
46,468
—
178
214,663
—
39,909
—
7,120
261,692

183,098
430
28,142
18,937
2,112
11,654
244,373
134,552
9,946
56,266
10,913
14,698
14,328
485,076

106,337
96,216
41,780
3,256
1,627
249,216
44,179
—
11,831
6,890
312,116

—
—

—
—

3
494,732
(254,692)
(599)

(63,816)
175,628
(3,505)
172,123
433,815

$

$

3
383,348
(153,898)
(1,540)

(52,587)
175,326
(2,366)
172,960
485,076

See accompanying notes to consolidated financial statements.

101

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Overstock.com, Inc.
Consolidated Statements of Operations
(in thousands, except per share data)

Year ended
 December 31,

2017

2016

2015

$

83,052

$

101,578

$

137,783

1,661,704

1,744,756

1,698,385

1,799,963

1,520,055

1,657,838

Revenue, net

Direct

Partner and other

Total net revenue

Cost of goods sold

Direct(1)

Partner and other

Total cost of goods sold

Gross profit

Operating expenses:

Sales and marketing(1)

Technology(1)

General and administrative(1)

Litigation settlement

Total operating expenses

Operating income (loss)

Interest income

Interest expense

Other income, net

Income (loss) before income taxes

Provision for income taxes

Consolidated net income (loss)

80,585

1,323,620

1,404,205

340,551

180,589

115,878

90,718

—

387,185
(46,634)
659
(2,937)
1,178
(47,734)
64,188
(111,922) $
(2,044)
(109,878) $

96,271

1,372,343

1,468,614

331,349

128,077

1,225,107

1,353,184

304,654

147,896

106,760

89,298
(19,520)
324,434

6,915

326
(877)
14,181

20,545

9,297

11,248
(1,274)
12,522

$

$

$

124,468

98,533

82,187

—

305,188
(534)
155
(140)
3,634

3,115

1,895

1,220
(1,226)
2,446

0.10

24,612

0.10

24,703

(4.28) $

25,044

0.49

25,342

(4.28) $

0.49

$

25,044

25,426

$

183

415

649

2,830

$

266

249

777

3,599

4,077

$

4,891

$

179

217

646

2,484

3,526

$

$

$

$

$

$

Less: Net loss attributable to noncontrolling interests

Net income (loss) attributable to stockholders of Overstock.com, Inc.

Net income (loss) per common share—basic:

Net income (loss) attributable to common shares—basic

Weighted average common shares outstanding—basic

Net income (loss) per common share—diluted:

Net income (loss) attributable to common shares—diluted

Weighted average common shares outstanding—diluted
____________________________________________________________

(1) Includes stock-based compensation as follows (Note 15):

 Cost of goods sold — direct

 Sales and marketing

 Technology

 General and administrative

 Total

See accompanying notes to consolidated financial statements.

102

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Overstock.com, Inc.
Consolidated Statements of Comprehensive Income (Loss)
(in thousands)

Consolidated net income (loss)

Other comprehensive income (loss):

Unrealized gain (loss) on cash flow hedges, net of benefit (expense) for taxes
of $(689), $(211), and $513

Other comprehensive income (loss)

Comprehensive income (loss)

Less: Comprehensive loss attributable to noncontrolling interests

Comprehensive income (loss) attributable to stockholders of Overstock.com,
Inc.

Year ended
 December 31,

2017
(111,922) $

2016

2015

11,248

$

1,220

941

941
(110,981) $
(2,044)

(110)
(110)
11,138
(1,274)

$

(809)
(809)
411
(1,226)

$

$

$

(108,937) $

12,412

$

1,637

See accompanying notes to consolidated financial statements.

103

 
 
 
Overstock.com, Inc.
Consolidated Statements of Changes in Stockholders' Equity
(in thousands, except per share data)

Equity attributable to stockholders of Overstock.com, Inc.

Number of common shares issued
Balance at beginning of year

Common stock issued upon vesting of restricted stock
Exercise of stock options
Exercise of stock warrants
Other

Balance at end of year

Number of treasury stock shares
Balance at beginning of year
Issuance of treasury stock
Purchases of treasury stock

Balance at end of year

Total number of outstanding shares
Common stock
Number of Series A preferred shares issued and outstanding

Balance at beginning of year

Rights offering

Balance at end of year

Number of Series B preferred shares issued and outstanding

Balance at beginning of year

Rights offering
Other

Balance at end of year

Preferred stock
Additional paid-in capital

Balance at beginning of year

Stock-based compensation to employees and directors
Exercise of stock options
Exercise of stock warrants
Issuance of stock warrants
Rights offering
Other

Balance at end of year

Accumulated deficit

Balance at beginning of year

Cumulative effect of change in accounting principle
Net income (loss) attributable to stockholders of Overstock.com, Inc.
Deficiency in cost of treasury stock issued
Declaration of preferred dividends
Other

Balance at end of year

Accumulated other comprehensive loss

Balance at beginning of year

Net other comprehensive income (loss)

Balance at end of year

Treasury stock

Balance at beginning of year
Issuance of treasury stock
Purchases of treasury stock

Balance at end of year

Total equity attributable to stockholders of Overstock.com, Inc.

Equity attributable to noncontrolling interests

Balance at beginning of year

Net loss attributable to noncontrolling interests
Paid-in capital attributable to noncontrolling interests

Total equity attributable to noncontrolling interests

Total stockholders' equity

Year ended
 December 31,
2016

2015

2017

27,895
212
39
2,472
14
30,632

2,463
—
672
3,135
27,497
3

127
—
127

569
—
(14)
555

$

27,634
219
42
—
—
27,895

2,400
—
63
2,463
25,432
3

—
127
127

—
569
—
569

$

— $

— $

383,348
4,077
664
100,000
6,462
—
181
494,732

$

$

(153,898) $
9,374
(109,878)
—
(109)
(181)
(254,692) $

(1,540) $
941
(599) $

(52,587) $
—
(11,229)
(63,816)
175,628

$

(2,366) $
(2,044)
905
(3,505) $

370,047
4,891
819
—
—
7,591
—
383,348

$

$

(166,420) $
—
12,522
—
—
—
(153,898) $

(1,430) $
(110)
(1,540) $

(51,747) $
—
(840)
(52,587)
175,326

$

(1,092) $
(1,274)
—
(2,366) $

27,241
377
16
—
—
27,634

3,204
(908)
104
2,400
25,234
3

—
—
—

—
—
—
—
—

366,252
3,526
269
—
—
—
—
370,047

(153,864)
—
2,446
(15,002)
—
—
(166,420)

(621)
(809)
(1,430)

(82,531)
33,151
(2,367)
(51,747)
150,453

(18)
(1,226)
152
(1,092)

172,123

$

172,960

$

149,361

$

$

$

$

$

$

$

$

$

$

$

$

$

See accompanying notes to consolidated financial statements.

104

 
Overstock.com, Inc.
Consolidated Statements of Cash Flows
(in thousands)

Cash flows from operating activities:

Consolidated net income (loss)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:

$

(111,922) $

11,248

$

1,220

Year ended December 31,
2016

2015

2017

Depreciation of fixed assets
Amortization of intangible assets
Stock-based compensation to employees and directors
Deferred income taxes, net
(Gain) loss on investment in precious metals
Gain on sale of cryptocurrencies
Impairment of cost method investments
Ineffective portion of loss on cash flow hedge
Early extinguishment costs of long term debts
Termination costs of cryptobond financing
Other
Changes in operating assets and liabilities, net of acquisitions:

Restricted cash
Accounts receivable, net
Inventories, net
Prepaid inventories, net
Prepaids and other current assets
Other long-term assets, net
Accounts payable
Accrued liabilities
Deferred revenue
Other long-term liabilities

Net cash provided by (used in) operating activities

Cash flows from investing activities:

Proceeds from sale of precious metals
Investment in precious metals
Equity method investments
Disbursements for note receivable
Cost method investments
Acquisitions of businesses, net of cash acquired
Expenditures for fixed assets, including internal-use software and website development
Other

Net cash used in investing activities

Cash flows from financing activities:
Payments on capital lease obligations
Paydown on direct financing arrangement
Payments on finance obligations
Payments on interest swap
Proceeds from finance obligations
Proceeds from short-term debt
Payments on short-term debt
Payments on long-term debt
Proceeds from long-term debt
Payments of preferred dividends
Change in restricted cash
Proceeds from issuance of stock warrants
Proceeds from exercise of stock options
Proceeds from rights offering, net of offering costs
Proceeds from exercise of stock warrants
Proceeds from security token offering
Purchase of treasury stock
Payment of debt issuance costs

Net cash provided by financing activities
Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents, beginning of year
Cash and cash equivalents, end of year

$

Continued on the following page

105

28,848
3,999
4,077
65,199
(1,971)
(1,995)
5,487
—
2,464
—
876

(100)
(1,938)
5,234
487
(3,286)
(2,307)
(20,995)
(12,311)
4,688
145
(35,321)

11,917
—
(3,000)
(750)
(2,188)
—
(23,586)
(353)
(17,960)

(83)
—
(15,316)
(1,535)
—
—
—
(45,766)
40,000
(109)
75
6,462
664
—
100,000
905
(11,229)
(670)
73,398
20,117
183,098
203,215

$

27,283
3,968
4,891
7,719
(201)
—
2,850
—
—
—
356

—
(10,006)
1,105
(801)
2,389
(786)
(18,823)
16,936
(9,164)
600
39,564

1,610
(1,633)
—
(3,668)
(4,750)
1,248
(72,281)
27
(79,447)

—
(54)
(1,906)
(563)
11,399
—
—
—
36,273
—
—
—
819
7,591
—
—
(840)
—
52,719
12,836
170,262
183,098

$

23,516
1,581
3,526
1,483
1,183
—
—
124
—
850
182

—
3,463
6,166
1,903
(1,338)
66
10,482
(4,153)
2,493
1,769
54,516

—
—
(152)
(5,000)
(7,000)
(10,601)
(59,513)
(165)
(82,431)

(362)
(308)
(104)
(57)
5,698
5,500
(750)
—
9,488
—
150
—
269
—
—
—
(2,367)
(621)
16,536
(11,379)
181,641
170,262

 
 
 
 
 
 
 
 
 
Overstock.com, Inc.
Consolidated Statements of Cash Flows
(Continued)
(in thousands)

Supplemental disclosures of cash flow information:
Cash paid during the period:

Interest paid
Taxes paid

Non-cash investing and financing activities:

Fixed assets, including internal-use software and website development, costs financed
through accounts payable and accrued liabilities

Equipment acquired under capital lease obligations
Capitalized interest cost
Acquisition of businesses through stock issuance
Change in value of cash flow hedge
Note receivable converted to cost method investment

Year ended December 31,

2017

2016

2015

$

$

$

$

2,940
487

989
1,421
—
—
(1,738)
1,368

$

$

1,269
1,338

2,219
—
105
—
(659)
2,850

224
273

6,290
362
157
18,149
1,265
—

 See accompanying notes to consolidated financial statements.

106

 
 
 
 
 
 
 
 
 
 
 
Overstock.com, Inc.
Notes to Consolidated Financial Statements

1. BASIS OF PRESENTATION

Business and organization

As used herein, "Overstock," "Overstock.com," "O.co," "we," "our" and similar terms include Overstock.com, Inc. and 

our majority-owned subsidiaries, unless the context indicates otherwise. We were formed on May 5, 1997 as D2-Discounts 
Direct, a limited liability company. On December 30, 1998, we were reorganized as a C Corporation in the State of Utah and 
reincorporated in Delaware in May 2002. On October 25, 1999, we changed our name to Overstock.com, Inc.

We are an online retailer and advancer of blockchain technology. Through our online retail business, we offer a broad 

range of price-competitive products, including furniture, home decor, bedding and bath, housewares, jewelry and watches, 
among other products. We sell our products and services through our Internet websites located at www.overstock.com, 
www.o.co and www.o.biz (referred to collectively as the "Website"). Although our three websites are located at different 
domain addresses, the technology and equipment and processes supporting the Website and the process of order fulfillment 
described herein are the same for all three websites. 

In late 2014, we began working on initiatives to develop and advance blockchain technology, which we refer to 

collectively as Medici. As part of our Medici initiatives, we have formed a wholly-owned subsidiary Medici Ventures, Inc. 
("Medici Ventures") and acquired a majority interest in a financial technology company and two related registered broker 
dealers which we have rolled into our majority-owned subsidiary tØ.com, Inc. ("tZERO"). Medici Ventures has also purchased 
minority interests in several blockchain technology companies. In 2015, we were the first public company to issue a private 
security using blockchain technology and in December 2016, as a demonstration of our technology, we issued publicly traded 
blockchain preferred shares of Overstock.com, Inc.

We have engaged Guggenheim Securities, LLC to help us identify and evaluate certain strategic initiatives. We are 

considering a range of potential transactions, including a sale of our e-commerce business and additional equity or debt 
financings. Our Board continually discusses a variety of potential strategic and financial options and other changes to our 
business, but has not made any determination to undertake any strategic transaction, and may not do so in the foreseeable future 
or at all. 

Basis of presentation 

We have prepared the accompanying consolidated financial statements pursuant to generally accepted accounting 

principles in the United States ("GAAP"). Preparing financial statements requires us to make estimates and assumptions that 
affect the amounts that are reported in the consolidated financial statements and accompanying disclosures. Although these 
estimates are based on our best knowledge of current events and actions that we may undertake in the future, our actual results 
may be different from our estimates. The results of operations presented herein are not necessarily indicative of our results for 
any future period.

For purposes of comparability, we reclassified certain immaterial amounts in the prior periods presented to conform 

with the current year presentation. We also retrospectively applied certain accounting standard updates as discussed in Note 2—
Accounting Policies, Recently adopted accounting standards.

2. ACCOUNTING POLICIES

Principles of consolidation

The accompanying consolidated financial statements include our accounts and the accounts of our wholly-owned and 

majority-owned subsidiaries. All intercompany account balances and transactions have been eliminated in consolidation.

Use of estimates

The preparation of financial statements in conformity with generally accepted accounting principles requires estimates 

and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of 

107

  
 
 
 
 
 
 
 
 
contingent liabilities in the consolidated financial statements and accompanying notes. Estimates are used for, but not limited 
to, investment valuation, receivables valuation, valuation of derivative financial instruments, revenue recognition, sales returns, 
incentive discount offers, inventory valuation, depreciable lives of fixed assets and internally-developed software, goodwill 
valuation, intangible asset valuation, cost method and equity method investment valuation, income taxes, stock-based 
compensation, performance-based compensation, self-funded health insurance liabilities and contingencies. Actual results could 
differ materially from these estimates.

Cash equivalents

We classify all highly liquid instruments, including instruments with a remaining maturity of three months or less at 
the time of purchase, as cash equivalents. Cash equivalents were $25.5 million and $75.2 million at December 31, 2017 and 
2016, respectively.

Restricted cash

We consider cash that is legally restricted and cash that is held as compensating balances for letter of credit 

arrangements and self-funded health insurance as restricted cash. 

Fair value of financial instruments

We account for our assets and liabilities using a hierarchy of valuation techniques based on whether the inputs to those 
valuation techniques are observable or unobservable. Observable inputs reflect market data obtained from independent sources, 
while unobservable inputs reflect our market assumptions. These two types of inputs have created the fair-value hierarchy 
below. This hierarchy requires us to minimize the use of unobservable inputs and to use observable market data, if available, 
when determining fair value.

•  Level 1—Quoted prices for identical instruments in active markets; 
•  Level 2—Quoted prices for similar instruments in active markets, quoted prices for identical or similar 

instruments in markets that are not active, and model-derived valuations in which all significant inputs and 
significant value drivers are observable in active markets; and

•  Level 3—Valuations derived from valuation techniques in which one or more significant inputs or significant 

value drivers are unobservable.

Under GAAP, certain assets and liabilities are required to be recorded at fair value on a recurring basis. Our assets and 

liabilities that are adjusted to fair value on a recurring basis are investments in money market mutual funds, trading securities, 
derivative instruments, and deferred compensation liabilities.

The fair values of our investments in money market mutual funds, trading securities, and deferred compensation 

liabilities are determined using quoted market prices from daily exchange traded markets on the closing price as of the balance 
sheet date and are classified as Level 1.

The fair values of our derivative instruments are determined using standard valuation models. The significant inputs 

used in these models are readily available in public markets, or can be derived from observable market transactions, and 
therefore have been classified as Level 2. Inputs used in these standard valuation models for derivative instruments include the 
applicable forward rates, interest rates and discount rates. Included in the fair value of derivative instruments is an adjustment 
for nonperformance risk. The adjustment for nonperformance risk did not have a significant impact on the estimated fair value 
of our derivative instruments. For additional disclosures related to our derivative instruments, see Derivative financial 
instruments below.

108

 
 
 
 
 
 
 
The following tables summarize our assets and liabilities measured at fair value on a recurring basis using the 

following levels of inputs as of December 31, 2017 and 2016, as indicated (in thousands): 

Assets:

Cash equivalents - Money market mutual funds
Trading securities held in a "rabbi trust" (1)

Total assets

Liabilities:

Deferred compensation accrual "rabbi trust" (3)

Total liabilities

Assets:

Cash equivalents - Money market mutual funds
Trading securities held in a "rabbi trust" (1)

Total assets

Liabilities:

Derivatives (2)
Deferred compensation accrual "rabbi trust" (3)

Total liabilities

 ___________________________________________

Fair Value Measurements at December 31, 2017:

Total

Level 1

Level 2

Level 3

25,455
74
25,529

92
92

$

$

$
$

25,455
74
25,529

92
92

$

$

$
$

— $
—
— $

— $
— $

Fair Value Measurements at December 31, 2016:

Total

Level 1

Level 2

Level 3

75,177
58
75,235

1,816
61
1,877

$

$

$

$

75,177
58
75,235

$

$

— $
—
— $

— $
61
61

$

1,816
—
1,816

$

$

—
—
—

—
—

—
—
—

—
—
—

$

$

$
$

$

$

$

$

(1)   — Trading securities held in a rabbi trust are included in Prepaids and other current assets and Other long-term 

assets, net in the consolidated balance sheets.

(2)  — Derivative financial instruments were included in Other current liabilities, net and Other long-term liabilities in 

the consolidated balance sheets.

(3)  — Non-qualified deferred compensation in a rabbi trust is included in Accrued liabilities and Other long-term 

liabilities in the consolidated balance sheets.

Our other financial instruments, including cash, restricted cash, accounts receivable, accounts payable, accrued 

liabilities, finance obligations and debt are carried at cost, which approximates their fair value.

Accounts receivable

Accounts receivable consist primarily of trade amounts due from customers in the United States and from uncleared 

credit card transactions at period end. Accounts receivable are recorded at invoiced amounts and do not bear interest.

Allowance for doubtful accounts

From time to time, we grant credit to some of our business customers on normal credit terms (typically 30 days). We 
maintain an allowance for doubtful accounts receivable based upon our business customers' financial condition and payment 
history, and our historical collection experience and expected collectability of accounts receivable. The allowance for doubtful 
accounts receivable was $1.3 million and $2.0 million at December 31, 2017 and 2016, respectively.

Concentration of credit risk

At December 31, 2017 and 2016, two banks held the majority of our cash and cash equivalents. We do not believe that, 
as a result of this concentration, we are subject to any unusual financial risk beyond the normal risk associated with commercial 
banking relationships.

Financial instruments that potentially subject us to significant concentrations of credit risk consist primarily of cash 

equivalents and receivables. We invest our cash primarily in money market securities which are uninsured.

109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Inventories, net

Inventories, net include merchandise purchased for resale which are accounted for using a standard costing system 

which approximates the first-in-first-out ("FIFO") method of accounting and are valued at the lower of cost and net realizable 
value. We write down our inventory for damage or estimated obsolescence and to lower of cost and net realizable value based 
upon assumptions about future demand, market conditions, and fulfillment costs. If actual market conditions are less favorable 
than those projected by management, additional inventory write-downs may be required. Once established, the original cost of 
the inventory less the related inventory allowance represents the new cost basis of such products. Reversal of the allowance is 
recognized only when the related inventory has been sold or scrapped.

Prepaid inventories, net

Prepaid inventories, net represent inventories paid for in advance of receipt. 

Prepaids and other current assets

Prepaids and other current assets represent expenses paid prior to receipt of the related goods or services, including 

advertising, license fees, maintenance, packaging, insurance, and other miscellaneous costs. 

Fixed assets, net

Fixed assets, net include assets such as our corporate headquarters, land improvements, building machinery and 
equipment, furniture and equipment, technology infrastructure, internal-use software, website development and leasehold 
improvements which are recorded at cost and depreciated using the straight-line method over the estimated useful lives of the 
related assets or the term of the related capital lease, whichever is shorter, as follows:

Building
Land improvements
Building machinery and equipment
Furniture and equipment
Computer hardware
Computer software

Life
(years)
40
20
15-20
5-7
3-4
2-4

Leasehold improvements are amortized over the shorter of the term of the related leases or estimated useful lives.

Included in fixed assets is the capitalized cost of internal-use software and website development, including software 

used to upgrade and enhance our Website and processes supporting our business. We capitalize costs incurred during the 
application development stage of internal-use software and amortize these costs over the estimated useful life of two to three 
years. Costs incurred related to design or maintenance of internal-use software are expensed as incurred.

During the years ended December 31, 2017, 2016, and 2015, we capitalized $9.6 million, $15.9 million, and $18.1 
million, respectively, of costs associated with internal-use software and website development, both developed internally and 
acquired externally. Depreciation of internal-use software and website development for the years ended December 31, 
2017, 2016, and 2015 was $15.9 million, $17.1 million, and $14.4 million, respectively.

110

 
 
 
 
 
 
 
 
 
Depreciation expense is classified within the corresponding operating expense categories in the consolidated 

statements of operations as follows (in thousands): 

Cost of goods sold - direct

Technology

Sales and marketing

General and administrative

Year ended
 December 31,

2017

2016

2015

$

307

$

310

$

24,604

—

3,937

25,693

124

1,156

283

22,126

—

1,107

Total depreciation, including internal-use software and website development

$

28,848

$

27,283

$

23,516

Upon sale or retirement of assets, cost and related accumulated depreciation and amortization are removed from the 

balance sheet and the resulting gain or loss is reflected in the consolidated statements of operations.

Cost method investments

At December 31, 2017, we held minority interests (less than 20%) in seven privately held entities, which include 

PeerNova, Factom, Ripio, SettleMint, IdentityMind, Symbiont, and View. Our interest in these entities are recognized as cost 
method investments included in Other long-term assets, net in our consolidated balance sheets. Earnings from these cost 
method investments are recognized to the extent of dividends received, and we recognize subsequent impairments to the 
investment if they are other-than-temporary. We review our cost method investments individually for impairment by evaluating 
if events or circumstances have occurred that may have a significant adverse effect on their fair value. If such events or 
circumstances have occurred, we estimate the fair value of the investment and determine if any decline in the fair value of the 
investment below its carrying value is other-than-temporary. In such cases, the estimated fair value of the investment is 
determined using unobservable inputs including assumptions by the investee's management including quantitative information 
such as lower valuations in recently completed or proposed financings. These inputs are classified as Level 3. See Fair value of 
financial instruments above. Because several of our investees are in the early startup or development stages, these entities are 
subject to potential changes in cash flows, valuation, and inability to attract new investors which may be necessary for the 
liquidity needed to support their operations.

The carrying amount of our cost method investments was approximately $6.5 million and $11.8 million at 

December 31, 2017 and 2016, respectively. We recognized $5.5 million, $2.9 million and $0 impairment loss on these 
investments during the years ended December 31, 2017, 2016 and 2015, respectively. These impairment losses were recorded in 
Other income, net in the consolidated statements of operations.

Equity method investments

At December 31, 2017, we held minority interests in three privately held entities, which include Bitt, Spera and Voatz. 

We can exercise significant influence, but not control, over the investees. Based on the nature of one of our investments, we 
have a variable interest. However, because we do not have power to direct the investee's activities and we are not the investee's 
primary beneficiary, we therefore do not consolidate the investee in our financial statements.

Our interests in these entities are recognized as equity method investments included in Other long-term assets, net in 

our consolidated balance sheets. We initially accounted for our interest in Bitt as a cost method investment. During the year 
ended December 31, 2017, we acquired additional representation on the Board of Directors of Bitt, which gave us an ability to 
exercise significant influence but not control over the investee. 

The carrying value of our equity method investments exceeded the amount of underlying equity in net assets of the 

investees and the difference was primarily related to goodwill and the fair value of intangible assets. The difference related to 
intangible assets is amortized over their estimated useful lives. We record our proportionate share of the net income or loss of 
the investee in Other income, net in the consolidated statements of operations with corresponding adjustments to the carrying 
value of the investment.

At December 31, 2017, the carrying amount of our equity method investments was approximately $6.5 million, and 

the difference between the carrying value and the amount of underlying equity in net assets of each investee was not significant. 
Our proportionate share of the net income or loss of our equity method investees for the year ended December 31, 2017 was not 
significant. We held no equity method investments during the years ended December 31, 2016 and 2015.

111

 
 
 
 
 
 
 
Noncontrolling interests

tZERO is a majority-owned subsidiary of Overstock, which develops blockchain and fintech technology as part of our 
Medici blockchain and fintech technology initiatives. During 2016, tZERO completed the acquisition of a financial technology 
firm and two registered broker dealers, each of which was under common control with the firm from which the financial 
technology assets were purchased. The former owners of that firm hold noncontrolling interests in tZERO. These transactions 
are described further in Note 3—Acquisitions, Goodwill, and Acquired Intangible Assets. The proceeds for the acquisitions 
were financed by tZERO through a note payable to Overstock that bears interest at a rate that approximates the Federal Funds 
Rate. tZERO is included in our consolidated financial statements. Intercompany transactions have been eliminated and the 
amounts of contributions and gains or losses that are attributable to the noncontrolling interests are disclosed in our 
consolidated financial statements.

On December 18, 2017, tZERO launched an offering (the "security token offering") of the right to acquire, if issued by 
us in the future, tZERO Preferred Equity Tokens (the "tZERO Security Token") through a Simple Agreement for Future Equity 
("SAFE"). The security token offering is expected to run through May 14, 2018 but may be extended or shortened. At 
December 31, 2017, the SAFE qualified as an equity classified financial instrument issued by tZERO. At December 31, 2017, 
proceeds from the security token offering totaling $905,000 were classified as a component of noncontrolling interest within 
our consolidated financial statements.

Leases

We account for lease agreements as either operating or capital leases depending on certain defined criteria. In certain 

of our lease agreements, we receive rent holidays and other incentives. We recognize lease costs on a straight-line basis without 
regard to deferred payment terms, such as rent holidays, that defer the commencement date of required payments. Additionally, 
tenant improvement allowances are amortized as a reduction in rent expense over the term of the lease. Leasehold 
improvements are capitalized at cost and amortized over the lesser of their expected useful life or the life of the lease, without 
assuming renewal features, if any, are exercised.

Treasury stock

We account for treasury stock under the cost method and include treasury stock as a component of stockholders' 

equity.

Precious metals

We historically held precious metals consisting of gold and silver, which we fully sold during the year ended 

December 31, 2017. We stored our precious metals at an off-site secure facility. Because these assets consisted of actual 
precious metals, rather than financial instruments, we accounted for them as an investment initially recorded at cost (including 
transaction fees) and then adjusted to the lower of cost or market based on an average unit cost. On an interim basis, we 
recognized decreases in the value of these assets caused by market declines. Subsequent increases in the value of these assets 
through market price recoveries during the same fiscal year were recognized in the later interim period, but would not exceed 
the total previously recognized decreases in value during the same year. Such unrealized gains or losses resulting from changes 
in the value of these assets were recorded in Other income, net in our consolidated statements of operations. There were no 
unrealized gains or losses on precious metals during the years ended December 31, 2017 and 2016. Unrealized losses on 
precious metals were $1.2 million during the year ended December 31, 2015.

Gains and losses realized upon sale of precious metals are also recorded in Other income, net in our consolidated 

statements of operations. Realized gains on sales of precious metals were $2.0 million and $201,000, and $0 for the years ended 
December 31, 2017, 2016 and 2015.

Goodwill

Goodwill represents the excess of the purchase price paid over the fair value of the net assets acquired in business 

combinations. Goodwill is not amortized but is tested for impairment at least annually. When evaluating whether goodwill is 
impaired, we make a qualitative assessment to determine if it is more likely than not that the fair value of a reporting unit is less 
than its carrying amount. If the qualitative assessment determines that it is more likely than not that its fair value is less than its 
carrying amount, we compare the fair value of the reporting unit to which the goodwill is assigned to its carrying amount. If the 
carrying amount exceeds its fair value, then the amount of the impairment loss must be measured. The impairment loss, if any, 
112

 
 
 
 
 
 
 
is calculated by comparing the implied fair value of the goodwill to its carrying amount. In calculating the implied fair value of 
goodwill, the fair value of the reporting unit is allocated to the other assets and liabilities within the reporting unit based on 
estimated fair value. The excess of the fair value of a reporting unit over the amount allocated to its other assets and liabilities is 
the implied fair value of goodwill. An impairment loss is recognized when the carrying amount of goodwill exceeds its implied 
fair value.

We test for impairment of goodwill annually or when we deem that a triggering event has occurred. There were no 

impairments to goodwill recorded during the years ended December 31, 2017, 2016 and 2015.

Intangible assets other than goodwill

We capitalize and amortize intangible assets other than goodwill over their estimated useful lives unless such lives are 
indefinite. Intangible assets other than goodwill acquired separately from third-parties are capitalized at cost while such assets 
acquired as part of a business combination are capitalized at their acquisition-date fair value. Intangible assets other than 
goodwill are amortized using the straight-line method of amortization over their useful lives, with the exception of certain 
intangibles (such as acquired technology, customer relationships, and trade names) which are amortized using an accelerated 
method of amortization based on cash flows. These assets are reviewed for impairment whenever events or changes in 
circumstances indicate that their carrying amount may not be recoverable as described below under Impairment of long-lived 
assets.

Intangible assets, net consist of the following (in thousands):

Acquired intangible assets
Intangible assets, other (1)

Less: accumulated amortization of intangible assets
Total intangible assets, net

 ___________________________________________

December 31,

2017

2016

$

$

16,000
1,779
17,779
(10,442)
7,337

$

$

16,000
1,356
17,356
(6,443)
10,913

(1)  — At December 31, 2017, the weighted average remaining useful life for intangible assets, other, excluding fully amortized 
intangible assets, was 2.72 years.

Amortization of intangible assets other than goodwill is classified within the corresponding operating expense 

categories in the consolidated statements of operations as follows (in thousands):

Technology

Sales and marketing

General and administrative

Total amortization

Year ended
 December 31,
2016

2015

2017

$

$

3,620

$

2,904

$

83

296

1,008

56

605

531

445

3,999

$

3,968

$

1,581

Estimated amortization expense for the next five years is: $3.0 million in 2018, $2.1 million in 2019, $1.3 million in 

2020, $915,000 in 2021, $20,000 in 2022 and $29,000 thereafter. 

Impairment of long-lived assets

We review property and equipment and other long-lived assets, including intangible assets other than goodwill, for 

impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be 
recoverable. Recoverability is measured by comparison of the assets' carrying amount to future undiscounted net cash flows the 
asset group is expected to generate. Cash flow forecasts are based on trends of historical performance and management's 
estimate of future performance, giving consideration to existing and anticipated competitive and economic conditions. If such 
asset group is considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying 
amount of the assets exceeds their fair values. There were no impairments to long-lived assets recorded during the years ended 
December 31, 2017, 2016 and 2015.

113

 
 
 
 
 
 
 
Cryptocurrencies

We hold cryptocurrency-denominated assets ("cryptocurrencies") such as bitcoin and we include them in Prepaids and 
other current assets in our consolidated balance sheets. Our cryptocurrencies were $1.5 million and $307,000 at December 31, 
2017 and 2016, respectively, and are recorded at the lower of cost or market based on an average unit cost. 

On an interim basis, we recognize decreases in the value of these assets caused by market declines. Subsequent 

increases in the value of these assets through market price recoveries during the same fiscal year are recognized in the later 
interim period, but may not exceed the total previously recognized decreases in value during the same year. Such unrealized 
gains or losses resulting from changes in the value of our cryptocurrencies are recorded in Other income, net in our 
consolidated statements of operations. There were no significant unrealized gains or losses on cryptocurrencies for the years 
ended December 31, 2017, 2016 and 2015. 

Gains and losses realized upon sale of cryptocurrencies are also recorded in Other income, net in our consolidated 

statements of operations. We occasionally use our cryptocurrencies to purchase other cryptocurrencies. Gains and losses 
realized with these non-cash transactions are also recorded in Other income, net in our consolidated statements of operations 
and are also presented as an adjustment to reconcile net income (loss) to net cash provided by (used in) operating activities in 
our consolidated statement of cash flows. Realized gains on sale of cryptocurrencies were $4.8 million (including $2.0 million 
of non-cash gains) during the year ended December 31, 2017. There were no realized gains or losses on sale of cryptocurrencies 
during the years ended December 31, 2016 and 2015.

Other long-term assets, net

Other long-term assets, net consist primarily of cost method investments, related convertible notes, equity method 

investments, and long-term prepaid expenses. See Cost method investments and Equity method investments above.

Derivative financial instruments

In 2014, we entered into a loan agreement in connection with the construction of our new corporate headquarters. We 

began borrowing under the facility in October 2015. Because amounts borrowed on the loan carried a variable LIBOR-based 
interest rate, we were affected by changes in certain market conditions. These changes in market conditions could adversely 
impact our financial performance, and as such, we used derivatives as a risk management tool to mitigate the potential impact 
of these changes. We did not enter into derivatives for speculative or trading purposes. The primary market risk we managed 
through the use of derivative instruments was interest rate risk on the amounts we had borrowed under the loan agreement 
relating to our new headquarters. To manage that risk, we used interest rate swap agreements. An interest rate swap agreement 
is a contract between two parties to exchange cash flows based on underlying notional amounts and indices. Our interest rate 
swaps entitled us to pay amounts based on a fixed rate in exchange for receipt of amounts based on variable rates over the term 
of the related loan agreement. 

Our derivatives are carried at fair value in our consolidated balance sheets in Other current liabilities, net and Other 

long-term liabilities on a gross basis. The accounting for gains and losses that result from changes in the fair values of 
derivative instruments depends on whether the derivatives have been designated and qualify as hedging instruments under 
GAAP. Our derivatives were designated and qualified as cash flow hedges. We formally designated and documented, at 
inception, the financial instruments as hedges of specific underlying exposures, the risk management objectives, and the 
strategy for undertaking the hedging transactions. In addition, we formally assess, both at the inception and at least quarterly 
thereafter, whether the financial instruments used in hedging transactions are effective at offsetting changes in the cash flows of 
the related underlying exposures. To the extent that the hedges are effective, the changes in fair values of our cash flow hedges 
are recorded in Accumulated other comprehensive income (loss) in the consolidated statements of changes in stockholders' 
equity. Any ineffective portion is immediately recognized into earnings. The variable-rate interest on the borrowing for our new 
corporate headquarters was capitalized during the construction period. The amounts in Accumulated other comprehensive loss 
related to the cash flow hedge of the variability of the interest that was capitalized is reclassified into earnings over the 
depreciable life of the asset. 

In November 2017, we repaid the outstanding balance of the underlying loans (see Note 11—Borrowings). As a result, 

we terminated the derivative instruments. We reclassified $941,000 unrealized loss on cash flow hedges, net of tax benefits 
from Accumulated other comprehensive loss into earnings, and recognized a $1.4 million loss on early extinguishment of debt 
recorded in Other income, net in our consolidated statements of operations for the year ended December 31, 2017. The 
construction period capitalized variable-rate interest from our cash flow hedge included in Accumulated other comprehensive 
114

 
 
 
 
 
 
 
 
 
loss at December 31, 2017 was $599,000 and will be reclassified into earnings over the depreciable life of the building. For the 
years ended December 31, 2017 and 2016, the amount of capitalized variable-rate interest in Accumulated other comprehensive 
income (loss) that has been reclassified into earnings was not material and the amounts at December 31, 2017 that we will 
reclassify into earnings within the next 12 months is not expected to be material.

Revenue recognition

We derive our revenue primarily from retail merchandise sales on our Website. We also earn revenue from advertising 
on our Website and from other sources. We have organized our retail operations into two principal reporting segments based on 
the primary source of revenue: direct revenue and partner and other revenue (see Note 21—Business Segments). 

Revenue is recognized when the following revenue recognition criteria are met: (1) persuasive evidence of an 

arrangement exists; (2) delivery has occurred or the service has been provided; (3) the selling price or fee revenue earned is 
fixed or determinable; and (4) collection of the resulting receivable is reasonably assured. Revenue related to merchandise sales 
is recognized upon delivery to our customers. As we ship high volumes of packages through multiple carriers, it is not practical 
for us to track the actual delivery date of each shipment. Therefore, we use estimates to determine which shipments are 
delivered and, therefore, recognized as revenue at the end of the period. Our delivery date estimates are based on average 
shipping transit times, which are calculated using the following factors: (i) the type of shipping carrier (as carriers have 
different in-transit times); (ii) the fulfillment source (either our warehouses, those warehouses we control, or those of our 
partners); (iii) the delivery destination; and (iv) actual transit time experience, which shows that delivery date is typically one to 
eight business days from the date of shipment. We review and update our estimates on a quarterly basis based on our actual 
transit time experience. However, actual shipping times may differ from our estimates.

We evaluate the criteria outlined in ASC Topic 605-45, Principal Agent Considerations, in determining whether it is 
appropriate to record the gross amount of product sales and related costs or the net amount earned as commissions. When we 
are the primary obligor in a transaction, are subject to inventory risk, have latitude in establishing prices and selecting suppliers, 
or have several but not all of these indicators, revenue is recorded gross. If we are not the primary obligor in the transaction and 
amounts earned are determined using a fixed percentage, revenue is recorded on a net basis. Currently, the majority of both 
direct revenue and partner revenue is recorded on a gross basis, as we are the primary obligor. We present revenue net of sales 
taxes. We periodically provide incentive offers to our customers to encourage purchases. Such offers include current discount 
offers, such as percentage discounts off current purchases and other similar offers, which, when used by customers, are treated 
as a reduction of revenue.

We evaluate the revenue recognition criteria above for our broker dealer subsidiaries (see Note 20—Broker Dealers) 

and we recognize securities transactions (and the related commission revenue) on a trade date and gross basis.

Based upon our historical experience, direct and partner revenues typically increase during the fourth quarter because 

of the holiday retail season and decrease in the following quarter(s).

Direct revenue

Direct revenue is derived from merchandise sales of our owned inventory to individual consumers and businesses. 

Direct revenue comes from merchandise sales that occur primarily through our Website, but may also occur through offline and 
other channels.

Partner and other revenue

Partner and other revenue is derived primarily from merchandise sales of inventory sourced through our partners 

which are generally shipped directly to our consumers and businesses. Partner and other revenue comes from merchandise sales 
that occur primarily through our Website, but may also occur through offline and other channels, including through our broker-
dealer subsidiaries in our Other segment.

Club O loyalty program

We have a customer loyalty program called Club O Gold for which we sell annual memberships. For Club O Gold 

memberships, we record membership fees as deferred revenue and we recognize revenue ratably over the membership period. 
The Club O Gold loyalty program allows members to earn Club O Reward dollars for qualifying purchases made on our 
Website. We also have a co-branded credit card program (see Co-branded credit card program below for more information). Co-
branded cardholders are also Club O Gold members and earn additional reward dollars for purchases made on our Website, and 
115

 
 
 
 
 
 
 
 
from other merchants.

Earned Club O Reward dollars may be redeemed on future purchases made through our Website. We recognize 

revenue for Club O Reward dollars when customers redeem their reward dollars as part of a purchase on our Website. We 
account for these transactions as multiple element arrangements and allocate revenue to the elements using their relative fair 
values. We include the value of reward dollars earned in deferred revenue and we record it as a reduction of revenue at the time 
the reward dollars are earned. Club O Gold membership reward dollars expire 90 days after the customer's Club O Gold 
membership expires. When Club O Reward dollars expire, we recognize reward dollar breakage as Other income, net in our 
consolidated statements of operations. 

Beginning in 2015, we enrolled a significant number of members in Club O Silver, a newly introduced Club O 

membership tier for customers who agreed to receive promotional emails. Club O Silver members earned Club O Rewards on 
qualifying purchases that expired after 90 days from a qualifying purchase. We discontinued Club O Silver in October 2016, 
and as a result we do not expect further Club O Silver rewards breakage in the future.

In instances where customers receive free Club O Reward dollars not associated with any purchases, we account for 

these transactions as sales incentives such as coupons and record a reduction of revenue at the time the reward dollars are 
redeemed.

Co-branded credit card program

We have a co-branded credit card agreement with a commercial bank for the issuance of credit cards bearing the 

Overstock.com brand, under which the bank pays us fees for new accounts and for customer usage of the cards. The agreement 
also provides for a customer loyalty program offering reward points that customers will accrue from card usage and can use to 
make purchases on our Website (see Club O loyalty program above for more information). New account fees are recognized as 
revenue on a straight-line basis over the estimated expected life of co-branded credit card customers. Credit card usage fees are 
recognized as revenues as actual credit card usage occurs.

We also have a private label credit card agreement with another commercial bank for the issuance of credit cards 

bearing our brand, but that is only available for use on our Website. In connection with the agreement, we received upfront fees 
that we recognize as revenue on a straight-line basis over the term of the agreement, which runs through February 2022. When 
customers make regular revolving purchases using the card, we receive fees, which are recognized as revenue. When we offer 
promotional financing for purchases made with the card (for example, 12 months same as cash), we pay a discount fee to the 
commercial bank, which we recognize as a reduction of revenue. The commercial bank owns all of the accounts under the 
program and performs all account administration, underwriting and servicing. Fees and royalties from new accounts, credit card 
usage fees, and fees from both of these cards were less than 1% of total net revenues for all periods presented.

Deferred revenue

Customer orders are recorded as deferred revenue prior to delivery of products or services ordered. We record amounts 

received for Club O Gold membership fees as deferred revenue and we recognize it ratably over the membership period. We 
record Club O Reward dollars earned from purchases as deferred revenue at the time they are earned and we recognize it as 
revenue upon redemption. If reward dollars are not redeemed, we recognize other income upon expiration. In addition, we sell 
gift cards and record related deferred revenue at the time of the sale. We sell gift cards without expiration dates and we 
recognize revenue from a gift card upon redemption of the gift card. If a gift card is not redeemed, we recognize other income 
when the likelihood of its redemption becomes remote based on our historical redemption experience. We consider the 
likelihood of redemption to be remote after 36 months.

We periodically enter into agreements with other parties to market ancillary products or services on our Website. As a 
result of those agreements, we sometimes receive payments in advance of performing our obligations under those agreements. 
Such payments received before we perform our obligations are initially recorded as deferred revenue and then recognized over 
our service period.

Sales returns allowance

We inspect returned items when they arrive at our processing facilities. We refund the full cost of the merchandise 
returned and all original shipping charges if the returned item is defective or we or our partners have made an error, such as 
shipping the wrong product.

116

 
 
 
 
If the return is not a result of a product defect or a fulfillment error and the customer initiates a return of an unopened 

item within 30 days of delivery, for most products we refund the full cost of the merchandise minus the original shipping charge 
and actual return shipping fees. However, we reduce refunds for returns initiated more than 30 days after delivery or that are 
received at our returns processing facility more than 45 days after initial delivery.

If our customer returns an item that has been opened or shows signs of wear, we issue a partial refund minus the 

original shipping charge and actual return shipping fees.

Revenue is recorded net of estimated returns. We record an allowance for returns based on current period revenues and 

historical returns experience. We analyze actual historical returns, current economic trends and changes in order volume and 
acceptance of our products when evaluating the adequacy of the sales returns allowance in any accounting period.

The allowance for returns was $17.4 million and $18.2 million at December 31, 2017 and 2016, respectively.

Credit card chargeback allowance

Revenue is recorded net of credit card chargebacks. We maintain an allowance for credit card chargebacks based on 
current period revenues and historical chargeback experience. The allowance for chargebacks was $311,000 and $431,000 at 
December 31, 2017 and 2016, respectively.

Cost of goods sold

Cost of goods sold includes product costs, warehousing costs, outbound shipping costs, handling and fulfillment costs, 

customer service costs and credit card fees, and is recorded in the same period in which related revenues have been recorded. 
Cost of goods sold, including product cost and other costs and fulfillment and related costs are as follows (in thousands):

Total revenue, net
Cost of goods sold

Product costs and other cost of goods sold
Fulfillment and related costs
Total cost of goods sold

Gross profit

 Advertising expense

2017

Year ended
 December 31,

2016

2015

$ 1,744,756

100% $ 1,799,963

100% $ 1,657,838

100%

1,328,749
75,456
1,404,205
340,551

$

76%
4%
80%
20%

1,391,736
76,878
1,468,614
331,349

$

77%
4%
82%
18%

1,279,766
73,418
1,353,184
304,654

$

77%
4%
82%
18%

We expense the costs of producing advertisements the first time the advertising takes place and expense the cost of 

communicating advertising in the period during which the advertising space or airtime is used. Internet advertising expenses are 
recognized as incurred based on the terms of the individual agreements, which are generally: 1) a commission for traffic driven 
to our Website that generates a sale or 2) a referral fee based on the number of clicks on keywords or links to our Website 
generated during a given period. Advertising expense is included in sales and marketing expenses and totaled $164.6 million, 
$135.1 million and $115.0 million during the years ended December 31, 2017, 2016 and 2015, respectively. Prepaid advertising 
(included in Prepaids and other current assets in the accompanying consolidated balance sheets) was $987,000 and $843,000 at 
December 31, 2017 and 2016, respectively.

Stock-based compensation

We measure compensation expense for all outstanding unvested share-based awards at fair value on the date of grant 

and recognize compensation expense over the service period for awards at the greater of a straight-line basis or on an 
accelerated schedule when vesting of the share-based awards exceeds a straight-line basis. As a result of the adoption of ASU 
2016-09, we made an accounting policy election to record forfeitures when they occur. When an award is forfeited prior to the 
vesting date, we recognize an adjustment for the previously recognized expense in the period of the forfeiture. See Note 15—
Stock-Based Awards.

117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Self-funded health insurance

As of January 1, 2017, we established a partially self-funded health insurance plan for our employees. We maintain a 
stop-loss insurance policy through an insurance company that limits our losses both on a per employee basis and an aggregate 
basis. Although we intend to maintain this plan indefinitely, we may terminate, modify, suspend, or discontinue this plan at any 
time and for any reason.

We are responsible for estimating our liability for unpaid costs of insured events that have occurred, which includes 

known cases on a case-by-case basis, and also for events that have occurred, but have not yet been reported. As of 
December 31, 2017, we have recorded an accrued liability of approximately $1.0 million. Actual claims may differ from the 
estimate and any difference could be significant. This accrual is included in Accrued liabilities in the accompanying 
consolidated balance sheets.

Loss contingencies

In the normal course of business, we are involved in legal proceedings and other potential loss contingencies. We 

accrue a liability for such matters when it is probable that a loss has been incurred and the amount can be reasonably estimated. 
When only a range of probable loss can be estimated, the most probable amount in the range is accrued. If no amount within 
this range is a better estimate than any other amount within the range, the minimum amount in the range is accrued. We expense 
legal fees as incurred (see Note 12—Commitments and Contingencies).

Income taxes

Income taxes are accounted for under the asset and liability method, which requires the recognition of deferred tax 
assets and liabilities for the expected future tax consequences of events that have been included in the financial statements. 
Under this method, deferred tax assets and liabilities are determined on the basis of the differences between the financial 
statements and tax bases of assets and liabilities using enacted tax rates in effect for the year in which the differences are 
expected to reverse. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in income in the 
period that includes the enactment date.

We recognize deferred tax assets to the extent that we believe these assets are more likely than not to be realized. In 

evaluating our ability to recover our deferred tax assets within the jurisdiction from which they arise, we consider all available 
positive and negative evidence, including projected future taxable income, scheduled reversals of our deferred tax liabilities, tax 
planning strategies, and results of recent operations. 

We record uncertain tax positions in accordance with ASC 740 on the basis of a two-step process whereby (1) we 

determine whether it is more likely than not that the tax positions will be sustained on the basis of the technical merits of the 
position and (2) for those tax positions that meet the more-likely-than-not recognition threshold, we recognize the largest 
amount of tax benefit that is more than 50 percent likely to be realized upon ultimate settlement with the related tax authority. 
We recognize interest and penalties related to unrecognized tax benefits within the income tax expense line in the 
accompanying consolidated income statements. Accrued interest and penalties are included within the related tax liability line 
in our consolidated balance sheets.

Net income (loss) per share

In 2016, we issued shares of our Blockchain Voting Series A Preferred Stock and our Voting Series B Preferred Stock 
(collectively the "preferred shares"). These shares are considered participating securities, and as a result, net income (loss) per 
share is calculated using the two-class method. Under this method, we give effect to preferred dividends and then allocate 
remaining net income (loss) attributable to our stockholders to both common shares and participating securities (based on the 
percentages outstanding) in determining net income (loss) per common share.

Basic net income (loss) per common share is computed by dividing net income (loss) attributable to common shares 

(after allocating between common shares and participating securities) by the weighted average number of common shares 
outstanding during the period. 

Diluted net income (loss) per share is computed by dividing net income (loss) attributable to common shares (after 
allocating between common shares and participating securities) by the weighted average number of common and potential 
common shares outstanding during the period (after allocating total dilutive shares between our common shares outstanding and 
our preferred shares outstanding). Potential common shares, comprising incremental common shares issuable upon the exercise 

118

 
 
 
 
 
 
 
 
of stock options, warrants, and restricted stock awards are included in the calculation of diluted net income (loss) per common 
share to the extent such shares are dilutive.

The following table sets forth the computation of basic and diluted net income (loss) per common share for the periods 

indicated (in thousands, except per share data):

Year ended December 31,

Net income (loss) attributable to stockholders of Overstock.com, Inc.

Less: Preferred stock dividends - declared and accumulated

Undistributed income (loss)

Less: Undistributed loss allocated to participating securities

Net income (loss) attributable to common shares
Net income (loss) per common share—basic:

Net income (loss) attributable to common shares—basic

Weighted average common shares outstanding—basic

Effect of dilutive securities:

Stock options and restricted stock awards

Weighted average common shares outstanding—diluted

Net income (loss) attributable to common shares—diluted

$

$

$

$

2016

2015

2017
(109,878) $
216
(110,094)
(2,960)
(107,134) $

(4.28) $

25,044

—
25,044

12,522

$

$

$

—

12,522

—

12,522

0.49

25,342

84
25,426

(4.28) $

0.49

$

2,446

—

2,446

—

2,446

0.10

24,612

91
24,703

0.10

The following shares were excluded from the calculation of diluted shares outstanding as their effect would have been 

anti-dilutive (in thousands):

Stock options and restricted stock units
Common shares issuable under stock warrant

Stock repurchase program

Year ended December 31,

2017

2016

2015

226
78

466
—

323
—

On May 5, 2015, our Board of Directors authorized a stock repurchase program under which we may repurchase 

shares of our outstanding common stock for up to $25 million at any time through December 31, 2017. In January 2017, we 
repurchased approximately 604,000 shares of our common stock for an aggregate purchase price of $10 million under the stock 
repurchase plan. All common shares repurchased were recognized as treasury stock.

Sales of warrants

On November 8, 2017, we issued two warrants to purchase up to a combined aggregate of 3,722,188 shares of the 

Company's common stock, par value $0.0001 per share, to two purchasers in privately negotiated transactions, for an aggregate 
purchase price of $6.5 million, net of issuance costs. The exercise price for both warrants is $40.45 per share of common stock. 
On December 29, 2017, one of the warrant holders exercised its warrants in full and purchased a total of 2,472,188 shares of 
common stock for $100.0 million. On January 17, 2018, the other warrant holder exercised its warrant in full and purchased 
1,250,000 shares of common stock for $50.6 million. As of December 31, 2017, the unexercised warrant was classified as 
equity and included in the Additional paid-in capital in our consolidated balance sheets.

Recently adopted accounting standards

In July 2015, the FASB issued ASU 2015-11, Inventory (Topic 330): Simplifying the Measurement of Inventory, which 

requires inventory to be measured at the lower of cost and net realizable value. Net realizable value is the estimated selling 
prices in the ordinary course of business, less reasonably predictable costs of completion, disposal, and transportation. We 
implemented the provisions of ASU 2015-11 on January 1, 2017 on a prospective basis. The implementation of ASU 2015-11 
did not impact our results of operations or cash flows.

119

 
 
 
 
 
 
 
 
 
 
 
 
In November 2015, the FASB issued ASU 2015-17, Income Taxes (Topic 740): Balance Sheet Classification of 

Deferred Taxes, which requires that deferred tax assets and liabilities be classified as noncurrent in a classified balance sheet. 
We implemented the provisions of ASU 2015-17 on January 1, 2017 on a retrospective basis. Amounts related to the 
implementation for the year ended December 31, 2016 totaled approximately $16.3 million and have been reclassified to 
Deferred tax assets, net in our consolidated balance sheet. The implementation of ASU 2015-17 did not impact our results of 
operations or cash flows.

In March 2016, the FASB issued ASU 2016-09, Compensation-Stock Compensation (Topic 718): Improvements to 

Employee Share-Based Payment Accounting, which simplifies several aspects of the accounting for share-based payment 
transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on 
the statement of cash flows. We implemented the provisions of ASU 2016-09 on January 1, 2017 on a modified retrospective 
basis. We recognized $9.4 million of additional deferred tax assets related to excess tax benefits through a cumulative effect 
adjustment in Accumulated deficit as of January 1, 2017. We will recognize future excess tax benefits or tax deficiencies related 
to the vesting of stock-based compensation awards as income tax benefit or income tax expense. This is likely to cause 
volatility in our effective tax rate and income tax expense. As part of our implementation of this standard, we also made a 
policy election to recognize forfeitures as they occur under a modified retrospective approach which did not have a significant 
impact on our results of operations or cash flows. Our adoption of the other provisions of this standard, which will be applied 
prospectively, did not have a significant impact on our results of operations or cash flows.

In July 2017, the FASB issued ASU 2017-11, Earnings Per Share (Topic 260); Distinguishing Liabilities from Equity 
(Topic 480); Derivatives and Hedging (Topic 815), which changes the classification analysis of certain equity-linked financial 
instruments (or embedded features) with down round features. When determining whether certain financial instruments should 
be classified as liabilities or equity instruments, a down round feature no longer precludes equity classification when assessing 
whether the instrument is indexed to an entity's own stock. ASU 2017-11 also clarifies existing disclosure requirements for 
equity-classified instruments. As a result, a freestanding equity-linked financial instrument (or embedded conversion option) no 
longer would be accounted for as a derivative liability at fair value as a result of the existence of a down round feature. For 
freestanding equity classified financial instruments, ASU 2017-11 requires entities that present earnings per share ("EPS") in 
accordance with ASC Topic 260 to recognize the effect of the down round feature when it is triggered. That effect is treated as a 
dividend and as a reduction of income available to common shareholders in basic EPS. The new standard becomes effective for 
us on January 1, 2019. We early adopted the proposed guidance under ASU 2017-11 for the year end December 31, 2017, and 
recognized warrants issued in the fourth quarter of 2017 with a down round feature as equity. No adjustments were required for 
the retrospective application of this standard.

In January 2017, the FASB issued ASU 2017-04, Intangibles, Goodwill and Other (Topic 350): Simplifying the Test for 

Goodwill Impairment, which simplifies the manner in which an entity should perform its annual, or interim, goodwill 
impairment test. The new standard becomes effective for us on January 1, 2020. We early adopted the proposed guidance under 
ASU 2017-04 for the year end December 31, 2017 on a prospective basis. The implementation of ASU 2017-04 did not have a 
material impact on our consolidated financial statements and related disclosures.

Recently issued accounting standards

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606), which requires an 

entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to 
customers. The ASU will replace most existing revenue recognition guidance in U.S. GAAP when it becomes effective. We will 
adopt the new standard on January 1, 2018 with a cumulative adjustment that will reduce Accumulated deficit by approximately 
$5.0 million as opposed to retrospectively adjusting prior periods. The adjustment will primarily relate to the unredeemed 
portion of our gift cards and loyalty program rewards, which we will begin to recognize over the expected redemption period, 
rather than waiting until the likelihood of redemption becomes remote or the rewards expire. Under previous FASB standards, 
we recognized revenue from the majority of our sales on a gross basis. We have not reached a definite conclusion, but we 
believe we will continue to recognize revenue from the majority of our sales on a gross basis. In addition, we believe we will 
continue to recognize revenue related to merchandise sales upon delivery to our customers. This ASU will also involve 
updating revenue related internal control documentation and expanding revenue disclosures in the Company's periodic filings.

In January 2016, the FASB issued ASU 2016-01, Financial Instruments-Overall (Subtopic 825-10): Recognition and 

Measurement of financial Assets and Financial Liabilities. This ASU requires equity investments, except those under the equity 
method of accounting or those that result in the consolidation of an investee, to be measured at fair value with changes in fair 
value recognized in net income. However, an entity may choose to measure equity investments that do not have readily 
determinable fair values at cost minus impairment, if any, plus or minus changes resulting from observable price changes in 
orderly transactions for the identical or similar investment of the same issuer. The new standard becomes effective for us on 

120

 
 
 
January 1, 2018. The amendments in this update should be applied under a retrospective approach, with the exception of the 
amendments related to equity investments without readily determinable fair values, which must be applied on a prospective 
basis. We are evaluating the effect of adopting ASU 2016-01, but do not expect the adoption to have a material impact on our 
consolidated financial statements and related disclosures.

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842), which, among other things, requires lessees to 

recognize most leases on their balance sheets related to the rights and obligations created by those leases. The new standard also 
requires new disclosures to help financial statement users better understand the amount, timing, and uncertainty of cash flows 
arising from leases. The new standard becomes effective for us on January 1, 2019, with early adoption permitted. We plan to 
adopt this ASU beginning on January 1, 2019. The amendments in this update should be applied under a modified retrospective 
approach. We are evaluating the effect that ASU 2016-02 will have on our consolidated financial statements and related 
disclosures.

In November 2016, the FASB issued ASU 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash (a 
consensus of the FASB Emerging Issues Task Force), which provides guidance on the presentation of restricted cash or 
restricted cash equivalents in the statement of cash flows, thereby reducing the diversity in practice. The new standard becomes 
effective for us on January 1, 2018. The standard requires entities to apply this standard using the retrospective transition 
method to each period presented. The adoption of this standard will require that amounts generally described as restricted cash 
and restricted cash equivalents be included with cash and cash equivalents when reconciling beginning-of-period and end-of-
period total amounts shown in the statement of cash flows, rather than as currently presented within the operating activities and 
financing activities in the statement of cash flows. We do not expect the reclassification upon adoption of ASU 2016-18 will 
have a material impact on our consolidated financial statements and related disclosures.

3. ACQUISITIONS, GOODWILL, AND ACQUIRED INTANGIBLE ASSETS

As part of our Medici blockchain and fintech technology initiatives, during 2015, a subsidiary of tZERO entered into a 
purchase agreement to acquire Cirrus Technologies LLC, a financial technology firm. In connection with the Cirrus Technology 
acquisition, a subsidiary of tZERO also entered into an agreement to purchase SpeedRoute LLC and all of the outstanding 
membership interests not already owned by tZERO in PRO Securities LLC. Both SpeedRoute and PRO Securities were under 
common control with Cirrus Technologies LLC by a party that holds a noncontrolling interest in tZERO. SpeedRoute and PRO 
Securities are FINRA-registered broker dealers.

This acquisition closed in two parts. The Cirrus Technologies acquisition closed in Q3 2015 and the membership 

interests in SpeedRoute and PRO Securities closed in Q1 2016 after receiving approval from FINRA. The total gross purchase 
price of this acquisition was $29.7 million, consisting of approximately $11.6 million in cash (which excludes $2.2 million in 
cash acquired, primarily during Q1 2016) and 908,364 shares of Overstock's common stock valued at approximately $18.1 
million. The proceeds for the acquisition were financed by tZERO through a note payable to Overstock that bears interest that 
approximates the Federal Funds Rate. The total purchase price has been allocated to the assets acquired and the liabilities 
assumed based on their respective fair values at the acquisition dates, with amounts exceeding fair value recorded as goodwill. 
We did not record significant deferred taxes related to the acquisition. The goodwill of the acquired business is deductible for 
tax purposes.

The acquisition of Cirrus Technologies and the acquisition of the membership interests of SpeedRoute and PRO 

Securities were negotiated and contemplated in conjunction with each other. As such, this was recognized as a single 
transaction. We estimated the fair value of the acquired assets based on Level 3 inputs, which were unobservable (see Note 2—
Accounting Policies, Fair value of financial instruments). These inputs included our estimate of future revenues, operating 
margins, discount rates, royalty rates and assumptions about the relative competitive environment.

121

The fair values of the assets acquired and liabilities assumed at the acquisition dates are as follows (in thousands):

Purchase Price

Cash paid, net of cash acquired
Common stock issued

Allocation

Goodwill
Intangibles
Accounts receivable and other assets
Other liabilities assumed

Fair Value

9,353
18,149
27,502

11,914
16,000
2,565
(2,977)
27,502

$

$

$

$

The following table details the identifiable intangible assets acquired at their fair value and remaining useful lives as of 

December 31, 2017 (amounts in thousands): 

Intangible Assets

Technology and developed software
Customer relationships
Trade names
Other

Total acquired intangible assets as of the acquisition date
Less: accumulated amortization of acquired intangible assets
Total acquired intangible assets, net

Weighted Average
Useful Life (years)
2.92
—
5.93

Fair Value

13,600
1,900
300
200
16,000
(9,228)
6,772

$

$

The expense for amortizing acquired intangible assets in connection with this acquisition was $3.9 million, $3.9 

million and $1.5 million for the years ended December 31, 2017, 2016 and 2015, respectively.

Acquired intangible assets primarily include technology, customer relationships and trade names. As described above, 
we determined the fair value of these assets using an income approach method to determine the present value of expected future 
cash flows for each identifiable intangible asset. This method was based on discount rates which incorporate a risk premium to 
take into account the risks inherent in those expected cash flows. The expected cash flows were estimated using the 
expectations of market participants.

The acquired assets, liabilities, and associated operating results were consolidated into our financial statements at the 

acquisition dates, or the dates on which we obtained control of the acquired assets or interests.

4. ACCOUNTS RECEIVABLE, NET

Accounts receivable, net consist of the following (in thousands):

Freight rebates receivable

Credit card receivables

Accounts receivable, trade

Other receivables

Less: allowance for doubtful accounts

Accounts receivable, net

122

December 31,

2017

2016

$

8,527

$

8,480

8,317

6,009

31,333
(1,253)
30,080

$

$

7,106

10,243

9,054

3,738

30,141
(1,999)
28,142

 
 
 
 
 
 
5. INVENTORIES, NET

Inventories, net consist of the following (in thousands):

Product inventories, net
Inventory in-transit
Total inventories, net

6. PREPAIDS AND OTHER CURRENT ASSETS

Prepaids and other current assets consist of the following (in thousands):

Prepaid other
Prepaid maintenance
Prepaid advertising
Total prepaids and other current assets

7. FIXED ASSETS, NET

December 31,

2017

2016

8,844
4,859
13,703

$

$

11,732
7,205
18,937

December 31,

2017

2016

7,705
7,427
987
16,119

$

$

4,189
6,622
843
11,654

$

$

$

$

Fixed assets, net consist of the following (in thousands):

Computer hardware and software, including internal-use software and website
development

$

196,501

$

196,923

December 31,

2017

2016

Building

Furniture and equipment

Land

Building machinery and equipment

Leasehold improvements

Land improvements

Less: accumulated depreciation

Total fixed assets, net

69,169

14,455

12,781

8,356

7,752

6,764

67,892

15,931

12,781

7,915

7,062

6,356

315,778
(186,435)
129,343

$

314,860
(180,308)
134,552

$

Depreciation of fixed assets totaled $28.8 million, $27.3 million, and $23.5 million for the years ended December 31, 
2017, 2016 and 2015, respectively. During 2017, we retired $23.6 million of fully depreciated fixed assets that were removed 
from service in 2017.

Upon sale or retirement of assets, cost and related accumulated depreciation and amortization are removed from the 

balance sheet and the resulting gain or loss, if any, is reflected in the consolidated statements of operations.

Fixed assets included assets under capital leases and finance obligations of $1.8 million and $21.5 million at 

December 31, 2017 and 2016, respectively. Accumulated depreciation related to assets under capital leases and finance 
obligations was $458,000 and $8.7 million at December 31, 2017 and 2016, respectively.

Depreciation expense of assets recorded under capital leases and finance obligations was $3.5 million, $4.1 million 

and $1.6 million for the years ended December 31, 2017, 2016 and 2015, respectively.

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8. OTHER LONG-TERM ASSETS, NET

Other long-term assets, net consist of the following (in thousands):

Cost and equity method investments, net

Other long-term assets

Prepaid expenses, long-term portion

Total other long-term assets, net

9. ACCRUED LIABILITIES

Accrued liabilities consist of the following (in thousands):

Accrued marketing expenses

Allowance for returns

Accounts payable accruals

Accrued compensation and other related costs

Other accrued expenses

Accrued freight

Accrued loss contingencies

Total accrued liabilities

10. DEFERRED REVENUE

Deferred revenue consists of the following (in thousands):

Payments owed or received prior to product delivery
Club O membership fees and reward points
Unredeemed gift cards
In store credits
Other
Total deferred revenue

11. BORROWINGS

U.S. Bank term loan and revolving loan agreement

December 31,

2017

2016

13,023

$

2,787

1,430

17,240

$

11,750

1,303

1,275

14,328

$

$

December 31,

2017

2016

$

25,959

$

17,391

16,614

10,716

6,283

5,040

608

$

82,611

$

26,358

18,176

17,229

8,903

6,315

10,062

9,173

96,216

December 31,

2017

2016

$

$

24,632
11,761
4,955
4,489
631
46,468

$

$

22,943
8,958
4,304
4,391
1,184
41,780

In October 2014, we entered into a loan agreement (as amended through March 30, 2017, the "Agreement") with U.S. 

Bank National Association and other banks (the "Banks") in connection with the construction and long-term financing of our 
corporate headquarters (the "Project"). The Agreement provided for a senior secured real estate loan of $45.8 million (the "Term 
Loan") and a $25.0 million senior secured revolving credit facility (the "Revolving Loan"). The Term loan was converted into 
an approximately 6.75-year loan on January 1, 2017 with an aggregate principal amount of $45.8 million. No amounts were 
borrowed under the Revolving Loan during any periods. Amounts outstanding under the Term Loan carried an interest rate 
based on one-month LIBOR plus 2.00% or an Alternate Base Rate plus 1.00%. However, we had entered into interest rate swap 

124

 
 
 
 
 
 
 
 
 
 
agreements designed to fix our interest rate on the Term Loan at approximately 4.6% annually (see Derivative financial 
instruments in Note 2. Accounting Policies). 

On November 6, 2017, we paid off the remaining $44.8 million of the Term Loan and terminated both the Term Loan 

and the Revolving Loan. As a result, we recorded a loss of $824,000 on early extinguishment of debt recorded in Other income, 
net in our consolidated statements of operations. 

U.S. Bank master lease agreement

In November 2015, we entered into a Master Lease Agreement and a Financial Covenants Rider (collectively, the 

"Master Lease Agreement") with U.S. Bank Equipment Finance, a division of U.S. Bank National Association 
("Lessor"). Under the Master Lease Agreement, we were able to sell certain assets (the "Leased Assets") to the Lessor and 
simultaneously lease them back for a period of 60 months. We were also able to finance certain software licenses (inclusive in 
the "Leased Assets") for a period of 60 months. The average interest rate for amounts outstanding under the Master Lease 
Agreement was approximately 3.60%. We had the right to repurchase the Leased Assets for $1.00 and terminate the Master 
Lease Agreement twelve months following the initial term. We accounted for the Master Lease Agreement as a financing 
transaction and amounts owed are included in Finance Obligations, current and non-current in the consolidated balance sheets. 

On November 6, 2017, we paid off the remaining liability of $12.1 million and terminated the Master Lease 
Agreement. As a result, we recorded a loss of $229,000 on early extinguishment of debt recorded in Other income, net in our 
consolidated statements of operations.

PCL L.L.C. term loan agreement

On November 6, 2017, we entered into a loan agreement with PCL L.L.C., an entity directly or indirectly wholly 

owned by the mother and brother of our Chief Executive Officer, Dr. Patrick Byrne. The agreement provides for a $40.0 
million term loan (the "PCL Loan") which carries an annual interest rate of 8.0% and a default rate of 18.0%. The PCL Loan is 
for a term of 18 months, subject to mandatory prepayment under certain circumstances, and is prepayable at our election at any 
time without penalty or premium. Interest only will be due monthly. There are no financial covenants associated the PCL Loan.

The principal amount and any then unpaid interest will be due and payable on May 1, 2019 subject to mandatory 

prepayment in the event of a sale or encumbrance of the headquarters building or a change of ownership of Overstock or the 
occurrence of certain other events, including material changes to Overstock's business, the loss of management control of 
Overstock by Dr. Patrick Byrne and other events. The PCL Loan is secured by our corporate headquarters and the related land, 
fixtures and certain related personal property. Capitalized debt issuance costs with the new loan agreement are insignificant. 
The $40.0 million proceeds from this loan together with our cash resources were used to repay the remaining outstanding 
balances and terminate the U.S. Bank Term Loan, Revolving Loan, Master Lease Agreement, and associated derivative 
instruments.

At December 31, 2017, our outstanding balance on the PCL Loan was $40.0 million. Amounts outstanding under the 

Term Loan are presented net of discount and issuance costs in our consolidated balance sheets. 

U.S. Bank letters of credit

At December 31, 2017 and 2016, letters of credit totaling $355,000 and $430,000, were issued on our behalf 

collateralized by compensating cash balances held at U.S. Bank, which are included in Restricted cash in the accompanying 
consolidated balance sheets. 

U.S. Bank commercial purchasing card agreement

We have a commercial purchasing card (the "Purchasing Card") agreement with U.S. Bank. We use the Purchasing 

Card for business purpose purchasing and must pay it in full each month. At December 31, 2017, $822,000 was outstanding and 
$4.2 million was available under the Purchasing Card. At December 31, 2016, $811,000 was outstanding and $4.2 million was 
available under the Purchasing Card.

125

 
 
 
 
 
Capital lease

During the year ended December 31, 2017, we entered into a capital lease arrangement of computer equipment 

for $1.4 million. The arrangement will expire in 2020. At December 31, 2017, the outstanding balance under the capital lease 
was $1.3 million and is included in Other current and non-current liabilities in the consolidated balance sheets. Future payment 
obligations, including interest, under the capital lease are $496,000, $496,000 and $413,000 for 2018, 2019 and 2020, 
respectively.

12. COMMITMENTS AND CONTINGENCIES

Summary of future minimum lease payments for all operating leases

Minimum future payments under all operating leases as of December 31, 2017, are as follows (in thousands):

Payments due by period:
2018

2019

2020
2021

2022

Thereafter

$

$

6,962

6,733

4,292
4,335

4,439

16,356

43,117

Rental expense for operating leases totaled $9.3 million, $12.6 million and $12.7 million for the years ended 

December 31, 2017, 2016 and 2015, respectively. 

Legal proceedings and contingencies

From time to time, we are involved in litigation concerning consumer protection, employment, intellectual property 
and other commercial matters related to the conduct and operation of our business and the sale of products on our Website. In 
connection with such litigation, we may be subject to significant damages. In some instances, other parties may have 
contractual indemnification obligations to us. However, such contractual obligations may prove unenforceable or non-
collectible, and if we cannot enforce or collect on indemnification obligations, we may bear the full responsibility for damages, 
fees and costs resulting from such litigation. We may also be subject to penalties and equitable remedies that could force us to 
alter important business practices. Such litigation could be costly and time consuming and could divert or distract our 
management and key personnel from our business operations. Due to the uncertainty of litigation and depending on the amount 
and the timing, an unfavorable resolution of some or all of these matters could materially affect our business, results of 
operations, financial position, or cash flows.

On September 23, 2009, SpeedTrack, Inc. sued us along with 27 other defendants in the United States District Court in 

the Northern District of California. We are alleged to have infringed a patent covering search and categorization software. We 
believe that certain third-party vendors of products and services sold to us are contractually obligated to indemnify us, and we 
have tendered defense of the case to an indemnitor who accepted the defense. On April 21, 2016, the court entered an order 
partially dismissing the claims against us. On May 4, 2016, the plaintiff filed an amended complaint, and we have filed our 
answer. The nature of the loss contingencies relating to claims that have been asserted against us are described above. However, 
no estimate of the loss or range of loss can be made. We intend to vigorously defend this action and pursue our indemnification 
rights with our vendors.

On February 11, 2013, RPost Holdings, Inc., RPost Communications Limited, and RMail Limited, filed suit against us 

in the United States District Court in Eastern District of Texas for infringement of patents covering products and services that 
verify the delivery and integrity of email messages. We tendered defense of the case to an indemnitor who accepted the defense. 
The nature of the loss contingencies relating to claims that have been asserted against us are described above. However, no 
estimate of the loss or range of loss can be made. We intend to vigorously defend this action and pursue our indemnification 
rights with our vendors.

126

 
 
 
 
 
 
In June 2013, William French filed suit against us and 46 other defendants under seal in the Superior Court of the State 

of Delaware. The filing was unsealed on March 24, 2014. French brought the action on Delaware's behalf for violations of 
Delaware's unclaimed property laws and for recovery of the unredeemed gift card value allegedly attributable to Delaware 
residents. French's complaint alleges that we, and other defendants, knowingly refused to fulfill obligations under Delaware's 
Abandoned Property Law by failing to report and deliver unclaimed gift card funds to the State of Delaware, and knowingly 
made, used or caused to be made or used, false statements and records to conceal, avoid or decrease an obligation to pay or 
transmit money to Delaware in violation of the Delaware False Claims and Reporting Act. The complaint seeks an injunction, 
monetary damages (including treble damages and penalties), and attorney's fees and costs. In the early stages of the case, we, 
along with others, filed motions to dismiss the case. The court dismissed one count, but allowed one count to remain. Recently, 
we filed motions for summary judgment, along with other defendants, to dismiss the case. The court has not yet ruled on these 
motions. We intend to vigorously defend this action. The nature of the loss contingencies relating to claims that have been 
asserted against us are described above.

On April 28, 2016, the State of South Dakota sued us along with three other defendants in the Sixth Judicial Circuit 
Court of South Dakota. South Dakota alleges that U.S. constitutional law should be revised to permit South Dakota to require 
out-of-state e-commerce websites to withhold and remit sales tax in South Dakota in accordance with South Dakota's sales tax 
statute. Pursuant to the statute, we would not be required to withhold and remit sales tax until there was a verdict in favor of 
South Dakota which was then upheld by the highest applicable appellate court. The statute does not require us to pay sales tax 
retroactively if we were to lose. The state court granted summary judgment in our favor, and on September 13, 2017 the South 
Dakota Supreme Court denied South Dakota's appeal and ruled in our favor. South Dakota appealed to the U.S. Supreme Court, 
and on January 12, 2018, the U.S. Supreme Court agreed to review the decision. We intend to file our appellate brief with the 
U.S. Supreme Court and continue to vigorously defend this action.

In September 2016, we received a letter from the District Attorney of Sonoma County, California who is acting as part 

of the Consumer Protection Divisions of the following counties in California: Sonoma, Alameda, Monterey, Napa, Solano, 
Fresno, Sacramento, Shasta, Santa Cruz, Butte, and Merced. The District Attorney alleges that certain plastic products on our 
site which are labeled as biodegradable, degradable, or decomposable constitute false advertising under California law. On July 
24, 2017, we agreed to the terms of a Final Judgment pursuant to which we paid the Sonoma County District Attorney's Office 
a civil penalty of $27,000 and agreed to a five-year injunction. The injunction requires us to comply with the biodegradability 
law, to search our Website and re-label or remove any non-compliant products, and to certify our compliance to Sonoma each 
year during the five-year term of the injunction.

On July 7, 2017, the State of Wyoming sued us along with five other defendants in the Second Judicial District Court 

of Wyoming. Wyoming alleges that U.S. constitutional law should be revised to permit Wyoming to require out-of-state e-
commerce websites to withhold and remit sales tax in Wyoming in accordance with Wyoming's sales tax statute. Pursuant to the 
statute, Wyoming is prohibited by an injunction from requiring us to withhold and remit sales tax until there is verdict in favor 
of Wyoming or the court otherwise lifts or dissolves the injunction. The statute does not require us to pay sales tax retroactively 
if we were to lose. We intend to vigorously defend this action.

On August 28, 2017, the State of Indiana sued us along with one other defendant in the Superior Court of Indiana, 

Marion County. Indiana alleges that U.S. constitutional law should be revised to permit Indiana to require out-of-state e-
commerce websites to withhold and remit sales tax in Indiana in accordance with Indiana's sales tax statute. Pursuant to the 
statute, we would not be required to withhold and remit sales tax until there was a verdict in favor of Indiana and the verdict 
was no longer subject to appeal. The statute does not require us to pay sales tax retroactively if we were to lose. We intend to 
vigorously defend this action.

In February 2018, the Division of Enforcement of the SEC informed tZERO and subsequently informed us that it is 
conducting an investigation focused on the tZERO security token offering and requested that we and our affiliates, including 
Medici Ventures and tZERO voluntarily provide certain information and documents related to tZERO and the tZERO security 
token offering in connection with its investigation. We are in the process of responding to these document requests and intend to 
cooperate fully with the SEC in connection with its investigation. While the SEC is trying to determine whether there have been 
any violations of the federal securities laws, the investigation does not mean that the SEC has concluded that anyone has 
violated the law. Also, the investigation does not mean that the SEC has a negative opinion of any person, entity, or security.

tZERO’s broker-dealer subsidiaries are, and any broker-dealer subsidiaries that it acquires or forms in the future will 
be, subject to extensive regulatory requirements under federal and state laws and regulations and self-regulatory organization 
(“SRO”) rules. Each of SpeedRoute and PRO Securities is registered with the SEC as a broker-dealer under the Exchange Act 
and in the states in which it conducts securities business and is a member of FINRA and other SROs. In addition, PRO 
Securities owns and operates the PRO Securities ATS, which is registered with the SEC as an alternative trading system. Each 
127

 
 
 
 
 
 
of SpeedRoute and PRO Securities is subject to regulation, examination and disciplinary action by the SEC, FINRA and state 
securities regulators, as well as other governmental authorities and SROs with which it is registered or licensed or of which it is 
a member. On February 22, 2018, the SEC’s New York Regional Office notified PRO Securities that it is conducting an 
examination of PRO Securities, and on March 6, 2018 the SEC's Boston Regional Office notified tZERO Advisors that it is 
conducting an examination of tZERO Advisors.

As a result of tZERO’s projects seeking to apply distributed ledger technologies to the capital markets, tZERO’s 

subsidiaries have been, and remain involved in, ongoing discussions with regulatory authorities. While certain of the 
discussions have been relatively informal, tZERO’s broker-dealer subsidiaries have also received and responded to several 
written inquiries from FINRA relating to such projects. While tZERO considers these continuing inquiries to be ordinary course 
in light of the non-traditional nature of tZERO’s distributed ledger projects, any failure by tZERO’s broker-dealer subsidiaries 
to satisfy their regulatory authorities that they are in compliance with all applicable rules and regulations could have a material 
adverse effect on tZERO and on us. 

In addition, in December 2017, SpeedRoute received a letter from FINRA stating that the Department of Enforcement 

at FINRA has received a referral from the staff of FINRA’s Department of Market Regulation relating to rules applicable to 
supervision and required supervisory procedures for review of certain potential trading activity, such as pre-arranged trades or 
wash trades. In addition, SpeedRoute continues to have discussions with FINRA about several matters, including a matter 
related to potential violations of FINRA rules relating to Order Audit Trail System reporting and trading practice matters, and 
has received document requests from FINRA in connection with certain ongoing matters. SpeedRoute has received and 
responded to inquiries from FINRA and the SEC. In an unrelated matter, SpeedRoute and PRO Securities have been named in a 
FINRA investigatory matter in which FINRA has conducted on the record interviews of two senior officers of SpeedRoute and 
PRO Securities, who are also senior officers of tZERO. 

We establish liabilities when a particular contingency is probable and estimable. At December 31, 2017, we have 

accrued $683,000, which is included in accrued liabilities in the consolidated balance sheets. It is reasonably possible that the 
actual losses may exceed our accrued liabilities.

13. INDEMNIFICATIONS AND GUARANTEES

During our normal course of business, we have made certain indemnities, commitments, and guarantees under which 

we may be required to make payments in relation to certain transactions. These indemnities include, but are not limited to, 
indemnities to various lessors in connection with facility leases for certain claims arising from such facility or lease, the 
environmental indemnity we entered into in favor of the lenders under our loan agreement with PCL L.L.C., and indemnities to 
our directors and officers to the maximum extent permitted under the laws of the State of Delaware. The duration of these 
indemnities, commitments, and guarantees varies, and in certain cases, is indefinite. In addition, the majority of these 
indemnities, commitments, and guarantees do not provide for any limitation of the maximum potential future payments we 
could be obligated to make. As such, we are unable to estimate with any reasonableness our potential exposure under these 
items. We have not recorded any liability for these indemnities, commitments, and guarantees in the accompanying 
consolidated balance sheets. We do, however, accrue for losses for any known contingent liability, including those that may 
arise from indemnification provisions, when future payment is both probable and reasonably estimable.

14. STOCKHOLDERS' EQUITY

Common Stock

Each share of common stock has the right to one vote. The holders of common stock are also entitled to receive 

dividends declared by the Board of Directors out of funds legally available, subject to prior rights of holders of all classes of 
stock outstanding having priority rights as to dividends. No dividends have been declared or paid on our common stock through 
December 31, 2017.

Preferred Stock

Each share of Series A Preferred and each share of Series B Preferred (collectively the "preferred shares") is intended 

to have voting and dividend rights similar to those of one share of common stock. Preferred shares rank senior to common stock 
with respect to dividends. Holders of the preferred shares will be entitled to an annual cash dividend equal to 1.0% of the 
subscription price ($0.16 per share), in preference to any dividend payment to the holders of the common stock, out of funds of 
128

 
 
the Company legally available for payment of dividends and subject to declaration by our Board of Directors. Holders of the 
preferred shares are also entitled to participate in any cash dividends we pay to the holders of the common stock and are also 
entitled to participate in non-cash dividends we pay to holders of the common stock, subject to potentially different treatment if 
we effect a stock dividend, stock split or combination of the common stock. There are no arrearages in cumulative preferred 
dividends. We declared and paid a cash dividend of $0.16 per share on our preferred stock during 2017. 

Neither the Series A Preferred or Series B Preferred is convertible into or exchangeable for shares of our common 

stock or any other entity; however, at our sole discretion, we may convert the Series A Preferred shares into Series B Preferred 
shares at any time on a one-to-one basis. Until the third anniversary of the Original Issuance Date, we may redeem, at our 
discretion, both the Series A and Series B Preferred shares for an amount equal to the highest of the following: (1) the 
subscription price plus any accrued but unpaid dividends, (2) 105% of the average trading price of our common stock during a 
five-trading-day period and (3) 105% of the average trading price of the series of preferred shares during the same five-day-
trading period. In the event of any liquidation, any amount available for distribution to stockholders after payment of all 
liabilities will be distributed proportionately, with each share of Series A Preferred and each share of Series B Preferred being 
treated as though it were a share of our common stock.

15. STOCK BASED AWARDS

We have equity incentive plans that provide for the grant to employees and board members of stock-based awards, 

including stock options and restricted stock. Stock-based compensation expense was as follows (in thousands):

Overstock restricted stock awards

Medici Ventures stock options

Total stock-based compensation expense

Stock Option Awards

Years ended December 31,

2017

2016

2015

$

$

$

4,056

21

4,077

$

$

$

4,891

$

3,526

— $

—

4,891

$

3,526

Our Board of Directors adopted the 2005 Equity Incentive Plan and it was most recently amended and restated and re-
approved by the stockholders on May 3, 2012 (as so amended and restated, the "Plan"). Under the Plan, the Board of Directors 
may issue incentive stock options to employees and directors of the Company and non-qualified stock options to consultants, as 
well as restricted stock units and other types of equity awards of the Company. Options granted under this Plan generally expire 
at the end of ten years and vest in accordance with a vesting schedule determined by our Board of Directors, usually over four 
years from the grant date. We did not grant any options during the years ended December 31, 2017, 2016 and 2015. At 
December 31, 2017, 2.0 million shares of stock remained available for future grants under the Plan. We settle stock option 
exercises with newly issued common shares.

The following is a summary of stock option activity (in thousands, except per share data):

Outstanding—beginning of year

Exercised

Expired/Forfeited

Outstanding—end of year

Options exercisable at year-end

2017

2016

2015

Weighted
Average
Exercise
Price

17.33

16.90

17.48

—

—

Shares

156

$

(39)

(117)

— $

— $

Weighted
Average
Exercise
Price

17.27

17.08

17.08

17.33

17.33

Shares

204
(42)
(6)
156

156

$

$

$

Weighted
Average
Exercise Price
17.27
$

16.94

18.26

17.27

17.27

$

$

Shares

224
(16)
(4)
204

204

Stock options vest over four years at 28% at the end of the first year and 2% each month thereafter. The most recent 

stock options were granted in May 2008 and have fully vested. There was no stock based compensation related to stock options 
recorded during the years ended December 31, 2017, 2016 and 2015.

129

 
 
 
 
 
 
The total intrinsic value of options exercised during the years ended December 31, 2017, 2016 and 2015 was $54,000, 

$82,000, and $92,000, respectively. The total cash received from employees as a result of employee stock option exercises 
during the years ended December 31, 2017, 2016 and 2015 were approximately $664,000, $819,000, and $269,000, 
respectively.

Restricted Stock Awards

For the years ended December 31, 2017, 2016 and 2015, the Compensation Committee of the Board of Directors 
approved grants of 310,000, 541,000 and 239,000 restricted stock awards, respectively, to our officers, board members and 
employees. These restricted stock awards vest over three years at 33.3% at the end of the first year, 33.3% at the end of the 
second year and 33.3% at the end of the third year and are subject to the employee's continuing service to us. At December 31, 
2017, there were 540,000 unvested restricted stock awards that remained outstanding.

The cost of restricted stock units is determined using the fair value of our common stock on the date of the grant and 
compensation expense is either recognized on a straight-line basis over the three-year vesting schedule on a straight-line basis 
or on an accelerated schedule when vesting of restricted stock awards exceeds a straight-line basis. The cumulative amount of 
compensation expense recognized at any point in time is at least equal to the portion of the grant date fair value of the award 
that is vested at that date. The weighted average grant date fair value of restricted stock awards granted during the years ended 
December 31, 2017, 2016 and 2015 was $17.75, $14.52 and $24.60, respectively.

The following table summarizes restricted stock award activity (in thousands):

2017

2016

2015

Weighted
Average
Grant Date
Fair Value

17.46

17.75

19.58

16.21

17.05

Units

$

560

310

(212)

(118)

540

$

Weighted
Average
Grant Date
Fair Value

$

$

24.80

14.52

22.57

16.52

17.46

Weighted
Average
Grant Date
Fair Value

$

$

16.70

24.60

12.34

24.35

24.80

Units

578
239
(377)
(91)
349

Units

349
541
(219)
(111)
560

Outstanding—beginning of year
Granted at fair value

Vested

Forfeited

Outstanding—end of year

Medici Ventures stock options

In July 2017, the Board of Directors of Medici Ventures, our wholly-owned subsidiary, approved the Medici Ventures, 

Inc. Stock Option Plan, which provides for the grant of options to employees and directors of and consultants to Medici 
Ventures. Pursuant to the plan, the Board of Directors approved grants of 74,750 stock options to certain Medici Ventures and 
Overstock employees during the year ended December 31, 2017. The stock options are valued in total at $91,000 and subject to 
two vesting schedules, and compensation expense is recognized on a straight-line basis over the vesting schedules.

16. EMPLOYEE RETIREMENT PLAN

We have a 401(k) defined contribution plan which permits participating employees to defer a portion of their 

compensation, subject to limitations established by the Internal Revenue Code. During the years ended December 31, 2017, 
2016 and 2015, employees who completed three months of service and are 21 years of age or older are qualified to participate 
in the plan which matches 100% of the first 6% of each participant's contributions to the plan subject to IRS limits. Matching 
contributions vest immediately. Participant contributions also vest immediately. Our matching contribution totaled $4.1 million, 
$3.8 million and $3.1 million for the years ended December 31, 2017, 2016 and 2015, respectively. We made no discretionary 
contributions to eligible participants for the years ended December 31, 2017, 2016 and 2015, respectively.

130

 
 
 
 
17. OTHER INCOME, NET

Other income, net consisted of the following (in thousands):

Gain on sale of cryptocurrencies

Club O Rewards and gift card breakage

Gain (loss) on investment in precious metals

Ineffective portion loss of cash flow hedge

Other

Early extinguishment costs of long term debts

Loss on impairment of cost method investments

Total other income, net

18. INCOME TAXES

Years ended December 31,

2017

2016

2015

$

4,816

$

— $

2,742

1,971

—
(400)
(2,464)
(5,487)
1,178

16,808

201

—

22

—
(2,850)
14,181

$

$

$

—

5,911
(1,183)
(124)
(970)
—

—

3,634

For financial reporting purposes, income (loss) before income taxes includes the following components (in thousands):

United States
Foreign
Total income (loss) before income taxes

Years ended December 31,

2017
(48,039) $
305
(47,734) $

$

$

2016

2015

20,974
(429)
20,545

$

$

3,358
(243)
3,115

The provision for income taxes for 2017, 2016 and 2015 consists of the following (in thousands):

Current:
Federal
State
Foreign

Total current

Deferred:
Federal
State
Foreign

Total deferred

Total provision for income taxes

Years ended December 31,

2017

2016

2015

$

$

365
280
57
702

56,350
7,146
(10)
63,486
64,188

$

$

280
1,264
34
1,578

7,311
410
(2)
7,719
9,297

$

$

75
293
44
412

1,808
(324)
(1)
1,483
1,895

131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The provision for income taxes for 2017, 2016 and 2015 differ from the amounts computed by applying the U.S. 

federal income tax rate of 35% to income (loss) before income taxes for the following reasons (in thousands):

Year ended December 31,

U.S. federal income tax provision (benefit) at statutory rate

$

State income tax expense, net of federal benefit

Research and development credit

Stock based compensation expense

Lobbying expenses

Other

Tax Cuts and Jobs Act

Change in valuation allowance

Total provision for income taxes

2016

2015

2017
(16,707) $
(2,480)
(1,696)
164

197

384

25,287

59,039

7,191

$

1,232
(1,078)
674

179
(69)
—

1,168

$

64,188

$

9,297

$

1,091
(134)
(955)
(32)
243
(150)
—

1,832

1,895

The components of our deferred tax assets and liabilities as of December 31, 2017 and 2016 are as follows (in 

thousands):

Deferred tax assets:

Net operating loss carryforwards

Research and development tax credits

Accrued expenses

Fixed and intangible assets

Reserves and other

AMT and other tax credits

Gross deferred tax assets

Valuation allowance

Total deferred tax assets

Deferred tax liabilities:

Prepaid expenses

Goodwill

Fixed assets

Total deferred tax liabilities

Total deferred tax assets (liabilities), net

December 31,

2017

2016

$

$

29,350

12,653

12,308

8,068

1,480

220

64,079
(63,278)
801

(788)
(261)
—
(1,049)
(248)

$

$

36,486

9,832

13,548

1,678

2,893

1,827

66,264
(4,239)
62,025

(1,408)
—
(4,351)
(5,759)
56,266

At December 31, 2017, we had federal net operating loss carryforwards of approximately $117.2 million and state net 

operating loss carryforwards of approximately $113.7 million, which may be used to offset future taxable income. Our net 
operating losses expire at various dates between 2020 and 2037 if unused. In accordance with an Internal Revenue Code section 
382 study completed during 2014, the NOL carryforwards indicated above are not limited in future periods.

At December 31, 2017, we had foreign net operating loss carryforwards related to our international operations of 

approximately $491,000 which have an indefinite life and approximately $932,000 which begin to expire in 2020 if unused.

At December 31, 2017, we had federal research credit carryforwards of approximately $13.1 million and state research 

credit carryforwards of approximately $6.2 million. These tax credits expire at various dates between 2021 and 2037 if unused.

On December 22, 2017, the President signed into law Public Law No. 115-97, commonly referred to as the Tax Cuts 
and Jobs Act ("TCJA"), following its passage by the United States Congress. The TCJA will make significant changes to U.S. 
federal income tax laws, mostly effective for tax years beginning after December 31, 2017. Among many other changes, the 

132

 
 
 
 
 
new law lowers the corporate tax rate from 35% to 21% for tax years beginning in 2018, transitions U.S international taxation 
from a worldwide tax system to a territorial system, and includes a one-time transition tax on the mandatory deemed 
repatriation of cumulative foreign earnings as of December 31, 2017. Staff Accounting Bulletin No. 118 ("SAB 118") was 
issued to address the application of US GAAP in situations when a registrant does not have the necessary information available, 
prepared, or analyzed (including computations) in reasonable detail to complete the accounting for certain income tax effects of 
the TCJA. As of the date of this filing, we have not completed our accounting for the tax effects of the TCJA. In accordance 
with SAB 118, we have calculated our best estimate of the impact of the TCJA in our year end income tax provision in 
accordance with our understanding of the law and guidance available as of the date of this filing and as a result have recorded 
$25.3 million as additional income tax expense in the fourth quarter of 2017. The amount related to the remeasurement of 
certain deferred tax assets and liabilities, based on the rates at which they are expected to reverse in the future, was $25.2 
million. Although the tax rate reduction is known, our analysis may also be affected by other analyses related to the TCJA, 
including, but not limited to, our calculation of the mandatory deemed repatriation of cumulative foreign earnings and the state 
tax effect of adjustments made to federal temporary differences, which are uncertain at this time. The provisional amount 
related to the one-time transition tax on the mandatory deemed repatriation of cumulative foreign earnings was $41,000. The 
net charge is subject to revisions as we complete our analysis of the TCJA, collect and prepare necessary data, and interpret any 
additional guidance issued by the U.S. Treasury Department, Internal Revenue Service (“IRS”), FASB, and other standard-
setting and regulatory bodies. Any subsequent adjustment to these amounts will be recorded to tax expense in the quarter when 
the analysis is complete. Our accounting for the tax effects of the TCJA will be completed during the measurement period, 
which should not extend beyond one year from the enactment date.

The TCJA includes a provision to tax global intangible low-taxed income (“GILTI”) of foreign subsidiaries in excess 

of a deemed return on tangible assets of foreign corporations beginning in 2018. Under GAAP, we can make an accounting 
policy election to either treat taxes due on the GILTI inclusion as a current period expense, or factor such amounts into our 
measurement of deferred taxes. Due to the complexity of the new GILTI tax rules, we are continuing to evaluate this provision 
of the TCJA and the application of GAAP and we have not yet elected an accounting policy.

We assess available positive and negative evidence to estimate whether we will generate sufficient future taxable 

income to use our existing deferred tax assets. We have no carryback ability and do not expect significant future reversals of 
taxable temporary differences to recover our existing deferred tax assets, therefore we must rely on future taxable income, 
including tax planning strategies, to support their realizability. We have concluded based on all available evidence that it is 
more likely than not that our deferred tax assets as of December 31, 2017 will not be realized in the future. Therefore, it is 
appropriate to record a valuation allowance against our deferred tax assets, net of deferred tax liabilities related to assets with a 
definite reversal period and we increased our existing valuation allowance by $59.0 million for a total valuation allowance of 
$63.3 million. In reaching these conclusions we considered, among other things, three significant pieces of negative evidence 
that occurred during the quarter ended December 31, 2017. First, a significant piece of objective negative evidence evaluated 
was the cumulative loss incurred over the three-year period ended December 31, 2017. We expect the trends that contributed to 
the loss to continue. Such objective evidence limits the ability to consider other subjective evidence, such as projections for 
future taxable income, if any. Second, during the quarter ended December 31, 2017, forecasts for future years were significantly 
revised. We are projecting significant pretax operating losses over the next several years and it is uncertain when we will return 
to profitability. While forecasts of future years are a more subjective piece of evidence, these forecasted losses in the near-term 
are further negative evidence that we will not have sufficient future taxable income to use our existing deferred tax assets. 
Third, we have certain tax planning strategies that we intended to implement to accelerate taxable income into earlier periods in 
order to utilize loss carryforwards and tax credits prior to expiration. While these tax planning strategies previously would have 
been sufficient to utilize most of our deferred tax assets in periods of low pretax income, these tax planning strategies will not 
be sufficient to utilize deferred tax assets in periods where we generate significant pretax losses, such as our current year 
operating results or our newly revised projections for future years. Additionally, one of our tax planning strategies was 
significantly impacted and reduced in application due to the TCJA, enacted on December 22, 2017. Therefore, we no longer 
have prudent and feasible tax planning strategies to support the realizability of deferred tax assets. We intend to continue 
maintaining a valuation allowance on our net deferred tax assets until there is sufficient evidence to support the reversal of all 
or some portion of these allowances. The amount of the deferred tax asset considered realizable could be adjusted if objective 
negative evidence in the form of cumulative losses is no longer present and additional weight may be given to subjective 
evidence such as long-term projections for growth.

133

 
A reconciliation of the beginning and ending unrecognized tax benefits, excluding interest and penalties, as of 

December 31, 2017, 2016 and 2015 is as follows (in thousands):

Beginning balance

Additions for tax positions related to the current year

Additions (reductions) for tax positions taken in prior years

Reduction for tax positions settled by utilizing tax attributes

Ending balance

Year ended December 31,

2017

2016

2015

7,333

$

4,753

$

4,128

881

230
(1,480)
6,964

1,112

1,468

—

751
(126)
—

$

7,333

$

4,753

$

$

Included in the balance of unrecognized tax benefits as of December 31, 2017, 2016 and 2015, are approximately $7.0 
million, $5.9 million, and $4.8 million, respectively, of tax benefits that, if recognized, would affect the effective tax rate. Also 
included in the balance of unrecognized tax benefits as of December 31, 2017, 2016 and 2015, are approximately $0, $1.5 
million, and $0, respectively, of tax benefits that, if recognized, would result in adjustments to other tax accounts, primarily 
deferred taxes. At December 31, 2016 we believed that it was reasonably possible that a decrease of up to $1.5 million in 
unrecognized tax benefits related to marketing deductions would occur upon settlement with tax authorities within the next 12 
months. During the year ended December 31, 2017 those unrecognized tax benefits were settled by using tax attributes as 
illustrated in the table above.

Accrued interest and penalties on unrecognized tax benefits as of December 31, 2017 and 2016 were $492,000 and 

$345,000, respectively. 

We are subject to taxation in the United States and various state and foreign jurisdictions. Tax years beginning in 2013 
are subject to examination by taxing authorities, although net operating loss and credit carryforwards from all years are subject 
to examinations and adjustments for at least three years following the year in which the attributes are used. We are currently 
under audit in Ireland for the 2016 tax year. The IRS concluded an audit of our 2015 federal income tax return in 2017 with no 
changes to the return.

We have indefinitely reinvested foreign earnings of $1.3 million at December 31, 2017. The TCJA includes a 

mandatory deemed repatriation of cumulative foreign earnings for the year ended December 31, 2017, for which we accrued 
provisional tax expense. However, we would still need to accrue and pay various other taxes on this amount if repatriated. We 
are currently analyzing our global working capital and cash requirements and the potential tax liabilities attributable to a 
repatriation, including calculating any excess of the amount for financial reporting over the tax basis in our foreign subsidiaries, 
but we have yet to determine whether we plan to change our prior assertion and repatriate earnings. Accordingly, we have not 
recorded any deferred taxes attributable to our investments in our foreign subsidiaries. We will record the tax effects of any 
change in our prior assertion in the period that we complete our analysis and are able to make a reasonable estimate, and 
disclose any unrecognized deferred tax liability for temporary differences related to our foreign investments, if practicable, in 
the period that we are first able to make a reasonable estimate, no later than December 2018.

19. RELATED PARTY TRANSACTIONS

On occasion, Haverford-Valley, L.C. (an entity owned by our Chief Executive Officer, Dr. Patrick Byrne) and certain 

affiliated entities make travel arrangements for our executives and pay the travel related expenses incurred by our executives on 
company business. During the years ended December 31, 2017, 2016 and 2015, we reimbursed Haverford-Valley L.C. 
$601,000, $703,000, and $423,000, respectively, for these expenses.

In November 2017, our subsidiary O.com Land, borrowed $40.0 million from PCL L.L.C., an entity owned by the 

brother and mother of Dr. Patrick Byrne. We have guaranteed the loan, and it is secured by our corporate headquarters, the land 
on which it is located and certain fixtures and personal property related to the property. In connection with the loan, O.com 
Land entered into an environmental indemnity agreement in favor of PCL L.L.C. The loan is subject to mandatory prepayment 
under certain circumstances. 

In November 2016, we entered into a Software Licensing Agreement with SiteHelix Inc. (the "SiteHelix Agreement"). 

Saum Noursalehi, our President, Retail, is the majority owner of SiteHelix. Pursuant to the SiteHelix Agreement, SiteHelix 
granted a non-exclusive, non-transferrable license to its proprietary software to us. The software is intended to improve 

134

 
 
 
 
customer conversion rates on our website. Pursuant to the SiteHelix Agreement, we will pay SiteHelix 20% of an amount, if 
any, intended to reflect the economic benefit of the software to us, as calculated by us. Either party may terminate the SiteHelix 
Agreement on 30 days' notice to the other party. In addition to this and other termination rights, we may terminate the SiteHelix 
Agreement immediately at any time if we determine that we can obtain substantially the same services from an unrelated person 
or entity at a lower cost, or better services from an unrelated person or entity for substantially the same cost. During 2017, we 
have made payments to SiteHelix totaling approximately $31,000.

In February 2018, we also purchased the assets of Rental Roost and Houserie, companies in which our Senior Vice 

President Vikram Raghavan is a shareholder, for a combined purchase price of $600,000, and in January 2018, Medici Ventures 
purchased an interest in Bitsy, Inc., a startup company founded and one-third owned by Medici Ventures' chief operating officer 
and general counsel, for $1.0 million.

20. BROKER DEALERS

As part of our Medici blockchain and fintech technology initiatives, we hold a controlling interest in each of 

two broker dealers, SpeedRoute LLC ("SpeedRoute") and PRO Securities LLC ("PRO Securities"), which we acquired in 
January 2016 (see Note 3—Acquisitions, Goodwill, and Acquired Intangible Assets).

SpeedRoute is an electronic, agency-only FINRA-registered broker dealer that provides connectivity for its customers 

to U.S. equity exchanges as well as off-exchange sources of liquidity such as dark pools. All of SpeedRoute's customers are 
registered broker dealers. SpeedRoute does not hold, own or sell securities.

PRO Securities is a FINRA-registered broker dealer that owns and operates the PRO Securities alternative trading 
system ("ATS"), which is registered with the SEC. An ATS is a trading system that is not regulated as an exchange, but is a 
licensed venue for matching buy and sell orders. The PRO Securities ATS is a closed system available only to its broker dealer 
subscribers. PRO Securities does not accept orders from non-broker dealers, nor does it hold, own or sell securities.

SpeedRoute and PRO Securities are subject to the SEC's Uniform Net Capital Rule (SEC Rule 15c3-1), which requires 

the maintenance of minimum net capital and requires that the ratio of aggregate indebtedness to net capital, both as defined, 
shall not exceed 15 to 1 and that equity capital may not be withdrawn or cash dividends paid if the resulting net capital ratio 
would exceed 10 to 1. At December 31, 2017, SpeedRoute had net capital of $334,848, which was $233,485 in excess of its 
required net capital of $101,363 and SpeedRoute's net capital ratio was 4.5 to 1. At December 31, 2017, PRO Securities had net 
capital of $24,175, which was $19,175 in excess of its required net capital of $5,000 and PRO Securities net capital ratio 
was 1.3 to 1. At December 31, 2016, SpeedRoute had net capital of $430,260, which was $304,536 in excess of its required net 
capital of $125,724 and SpeedRoute's net capital ratio was 4.4 to 1. At December 31, 2016, PRO Securities had net capital 
of $24,141, which was $19,141 in excess of its required net capital of $5,000 and PRO Securities net capital ratio was 0.92 to 1.

SpeedRoute and PRO Securities did not have any securities owned or securities sold, not yet purchased at 

December 31, 2017 and 2016.

21. BUSINESS SEGMENTS

Segment information has been prepared in accordance with ASC Topic 280 Segment Reporting. We determined our 
segments based on how we manage our business, which, in our view, consists primarily of our Retail and Medici businesses. 
Our Retail business consists of our Direct and Partner reportable segments. We use gross profit as the measure to determine our 
reportable segments because there is not discrete financial information available below gross profit for our Direct and Partner 
segments. As a result, our Medici business is not significant as compared to our Direct and Partner segments and is included in 
Other. Our Other segment consists of Medici. Although our Direct and Partner segments both relate to our Retail business, we 
do not combine these segments because they have dissimilar economic characteristics, such as gross profit margins. We do not 
allocate assets between our segments for our internal management purposes, and as such, they are not presented here. There 
were no significant inter-segment sales or transfers during the years ended December 31, 2017, 2016 and 2015.

135

 
 
 
 
 
 
 
 
The following table summarizes information about reportable segments for the years ended December 31, 2017, 2016 

and 2015 (in thousands):

Direct

Partner

Retail Total

Other

Total

Year ended
 December 31,

2017
Revenue, net
Cost of goods sold
Gross profit
Operating expenses
Interest and other income (expense), net (1)
Pre-tax loss
Provision (benefit) for income taxes
Net loss (2) (3) (4)

2016
Revenue, net
Cost of goods sold
Gross profit
Operating expenses
Interest and other income, net (1)
Pre-tax income (loss)
Provision (benefit) for income taxes
Net income (loss) (2) (3) (4)

2015
Revenue, net
Cost of goods sold
Gross profit
Operating expenses
Interest and other income, net (1)
Pre-tax income (loss)
Provision (benefit) for income taxes
Net income (loss) (2) (3) (4)

$

$

$

$

$

$

83,052
80,585
2,467

$ 1,645,052
1,311,973
333,079

$

101,578
96,271
5,307

$ 1,683,204
1,362,140
321,064

$

137,783
128,077
9,706

$ 1,518,125
1,225,107
293,018

$

$

$

$

$ 1,728,104
1,392,558
335,546
365,648
4,680
(25,422)
66,128
(91,550) $

  $

$

$ 1,784,782
1,458,411
326,371
307,669
13,630
32,332
13,797
18,535

  $

$

$ 1,655,908
1,353,184
302,724
296,281
3,649
10,092
3,448
6,644

  $

$

$

$

$

$

$

$

16,652
11,647
5,005
21,537
(5,780)
(22,312)
(1,940)
(20,372) $

$ 1,744,756
1,404,205
340,551
387,185
(1,100)
(47,734)
64,188
(111,922)

$

15,181
10,203
4,978
16,765
—
(11,787)
(4,500)
(7,287) $

$ 1,799,963
1,468,614
331,349
324,434
13,630
20,545
9,297
11,248

$

1,930
—
1,930
8,907
—
(6,977)
(1,553)
(5,424) $

$ 1,657,838
1,353,184
304,654
305,188
3,649
3,115
1,895
1,220

  ___________________________________________

(1)  — The above amounts exclude intercompany transactions eliminated in consolidation, which consist primarily of 
service fees and interest. The net amounts of these intercompany transactions were $2.0 million, $594,000, and 
$158,000 for the years ended December 31, 2017, 2016 and 2015, respectively.

(2)  — Net income (loss) presented for segment reporting purposes is before any adjustments attributable to 

noncontrolling interests.

(3)  — The above amounts include Retail depreciation and amortization expense of $27.8 million, $26.9 million and 

$23.6 million for the years ended December 31, 2017, 2016 and 2015, respectively.

(4)  — The above amounts include Other depreciation and amortization expense of $5.0 million, $4.4 million and $1.5 

million for the years ended December 31, 2017, 2016 and 2015, respectively.

Our Direct segment includes revenues, direct costs, and cost allocations associated with sales of inventory we own. 

Costs for this segment include product costs, freight, warehousing and fulfillment costs, credit card fees and customer service 
costs.

Our Partner segment includes revenues, direct costs and cost allocations associated with sales of inventory sourced 

through our partners. Costs for this segment include product costs, outbound freight and fulfillment costs, credit card fees and 
customer service costs.

136

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the years ended December 31, 2017, 2016 and 2015, substantially all our sales revenues were attributable to 

customers in the United States. At December 31, 2017 and 2016, substantially all our fixed assets were located in the United 
States.

22. SUBSEQUENT EVENTS

Security token offering

On December 18, 2017, tZERO launched an offering (the "security token offering") of the right to acquire, if issued by 

tZERO in the future, tZERO Preferred Equity Tokens (the "tZERO Security Token") through a Simple Agreement for Future 
Equity ("SAFE"). The security token offering is expected to run through May 14, 2018 but may be extended or shortened and is 
subject to withdrawal rights under certain circumstances. As of March 14, 2018, tZERO has received $91.4 million in proceeds, 
net of requested withdrawals. 

tZERO issuance of equity awards

In December 2017, tZERO’s Board of Directors approved an equity incentive plan for tZERO pursuant to which it 
may grant compensatory options to acquire up to 5% of tZERO’s common stock. In January 2018, tZERO granted restricted 
stock units under the equity incentive plan for an aggregate of approximately 1.0% of tZERO’s common stock, net of shares 
withheld to satisfy minimum tax withholdings, all of which vested on January 23, 2018. In January 2018, tZERO recognized 
$4.0 million in compensation expense associated with these awards based on their estimated fair value at the grant date. As a 
result of these vested awards, our ownership interest in tZERO will be reduced from 81% to 80%.

Collaboration with Hernando de Soto

In January 2018, we jointly formed DeSoto Inc. (“DeSoto”), which is a public benefit corporation that will carry out 
our collaboration efforts with economist Hernando de Soto. DeSoto intends to build systems using blockchain, social media, 
artificial intelligence, and mobile apps to help develop more effective records of ownership in developing countries. DeSoto is 
owned 50% by Medici Ventures, 33% by Mr. de Soto, and 17% by our Chief Executive Officer, Patrick Byrne. During the first 
quarter of 2018, we have contributed $10.0 million to help launch the project and expect to contribute an additional $4.0 million 
before the end of the first quarter of 2018. Dr. Byrne personally plans to contribute $14.0 million to help launch the project, and 
he will receive a 17% ownership interest in DeSoto. Mr. de Soto will serve as Chairman of DeSoto and as a director of Medici 
Ventures, and Dr. Byrne will serve as Co-Chairman and Chief Executive Officer of DeSoto, in addition to his positions with 
Overstock and Medici Ventures.

StockCross Financial Services, Inc., Siebert Financial Corp. and Kennedy Cabot Acquisition, LLC 

On January 31, 2018, tZERO entered into a Common Stock Purchase Agreement by and among the Company, certain 

holders of common stock of Siebert Financial Corp. (“Siebert”) and StockCross Financial Services, Inc. (“StockCross”), an 
affiliate of Siebert, pursuant to which tZERO received 1,476,600 shares of StockCross common stock, or 24% of the total 
outstanding shares, and 1,217,295 shares of Siebert common stock, or 4.5% of the total outstanding shares, for an aggregate 
purchase price of $12.0 million. On the same day, tZERO entered into a Securities Purchase Agreement with Kennedy Cabot 
Acquisition (“Kennedy”), the majority shareholder of Siebert, pursuant to which tZERO received 100 member units of 
Kennedy, or 1% of the total outstanding member units, and 70,000 shares of Siebert common stock, or 0.3% of the total 
outstanding shares, for an aggregate purchase price of $1.0 million. Siebert is a public holding company that, among other 
things, conducts a retail discount brokerage business through its wholly-owned subsidiary, Muriel Siebert & Co., Inc. (“Muriel 
Siebert & Co.”). All of the shares and interests purchased are subject to legal and/or contractual restrictions on transfer and, 
under certain circumstances, a right of StockCross to repurchase the 24% interest in StockCross and 1,217,295 shares of Siebert 
at tZERO’s purchase price.

On February 16, 2018, Siebert distributed an additional 90,000 shares to tZERO. Following this distribution, tZERO 

holds approximately 5.1% of the total outstanding shares of Siebert common stock.

In conjunction with the above agreements, tZERO also signed a Financial Services Advertising Agreement by and 

among tZERO, SpeedRoute and Muriel Siebert & Co. to offer discounted online trading of U.S. equities to customers accessing 
Muriel Siebert & Co. through the Overstock.com website’s FinanceHub.

137

 
 
 
 
 
Verify Investors, LLC

On February 12, 2018, tZERO entered into a purchase agreement by and among tZERO, Verify Investor, LLC and Jor 

L. Law, as representative of the several sellers of membership interests in Verify Investor, LLC, in which tZERO purchased 
81.0% of Verify Investor, LLC, an accredited investor verification company, for $12.0 million in cash.

 ES Capital Advisors, LLC 

On January 31, 2018, tZERO entered into a stock purchase agreement by and among the Company, David J. Morton 

(“Morton”) and PLG Consulting pursuant to which tZERO purchased an additional 2,250 membership units of ES Capital 
Advisors, LLC, (“ES Capital”), a registered investment advisor under the Investment Advisers Act of 1940, from each of PLG 
Consulting and Morton, who serves as the manager of ES Capital, for an aggregate purchase price of approximately $3.0 
million. Following the additional purchase, tZERO beneficial ownership in the entity will increase from 51% to 65.8% of the 
membership units of ES Capital. tZERO operates the ES Capital business under the name tZERO Advisors and offers 
automated investment advisory services through the Overstock.com website’s FinanceHub.

Weeden Prime Services, LLC

On February 6, 2018, tZERO entered into a Letter of Intent (the "WPS LOI") with Weeden Prime Services, LLC 

("WPS"), a U.S. registered broker-dealer. The WPS LOI contemplates that tZERO will acquire 51% of the outstanding 
membership interests of WPS for $11.0 million in cash with a subsequent purchase, prior to the first anniversary of the initial 
purchase, of an additional 30% of the aggregate membership interests of WPS for an additional $7.0 million in cash. Following 
the subsequent purchase, tZERO will own 81% of the then-outstanding membership units of WPS. The WPS LOI contemplates 
that the existing members of WPS shall retain certain minority investor rights, including with respect to representation on the 
board of managers of WPS (proportionate to ownership) and customary drag-along and tag-along rights and anti-dilution 
protections. The WPS LOI also contemplates that at any time following the first anniversary of the second closing, tZERO may, 
with 60-days' written notice, acquire all (but not less than all) of the outstanding membership units of WPS not then owned by 
tZERO at fair market value. tZERO expects the transaction to close during the third quarter of 2018, subject to the execution of 
definitive documentation, any applicable regulatory approvals and customary closing conditions.

Other matters regarding tZERO

On January 16, 2018, tZERO announced its intent to provide advisory services to WENN Digital ("WENN") in 

connection with its previously announced KodakCoin Security Token (the "KodakCoin") offering which was initially expected 
to launch in the first quarter of 2018. To date, tZERO has not provided advisory services to WENN with respect to KodakCoin, 
and there can be no assurance that tZERO will do so.

23. QUARTERLY RESULTS OF OPERATIONS (unaudited)

The following tables set forth our unaudited quarterly results of operations data for the eight most recent quarters for 
the period ended December 31, 2017. We have prepared this information on the same basis as the consolidated statements of 
operations and the information includes all adjustments that we consider necessary for a fair statement of its financial position 
and operating results for the quarters presented.

138

 
 
 
Consolidated Statement of Operations Data:

Revenue, net

Direct

Partner and other

Total net revenue

Cost of goods sold

Direct

Partner and other

Total cost of goods sold

Gross profit

Operating expenses:

Sales and marketing

Technology

General and administrative

Total operating expenses

Operating loss

Interest income

Interest expense

Other income (expense), net

Net loss before income taxes

Provision (benefit) for income taxes

Consolidated net loss

Three Months Ended

March 31,
2017

June 30,
2017

September 30,
2017

December 31,
2017

(in thousands, except per share data)

$

22,828

$

22,099

$

19,645

$

18,480

409,607

432,435

20,963

324,565

345,528

86,907

409,925

432,024

21,147

326,706

347,853

84,171

37,618

28,992

22,610

89,220
(2,313)
125
(710)
(3,724)
(6,622)
(340)
(6,282)
(379)
(5,903) $

43,297

28,244

22,361

93,902
(9,731)
136
(716)
593
(9,718)
(1,975)
(7,743)
(244)
(7,499) $

404,362

424,007

19,577

320,755

340,332

83,675

45,153

28,746

21,651

95,550
(11,875)
189
(713)
5,882
(6,517)
(5,412)
(1,105)
(319)
(786) $

(0.23) $

(0.29) $

(0.03) $

25,290

24,996

25,003

(0.23) $

(0.29) $

(0.03) $

437,810

456,290

18,898

351,594

370,492

85,798

54,521

29,896

24,096

108,513
(22,715)
209
(798)
(1,573)
(24,877)
71,915
(96,792)
(1,102)
(95,690)

(3.72)
25,103

(3.72)
25,103

Less: Net loss attributable to noncontrolling interests

Net loss attributable to stockholders of Overstock.com, Inc.

Net loss per common share—basic:

Net loss attributable to common shares—basic

Weighted average common shares outstanding—basic

Net loss per common share—diluted:

Net loss attributable to common shares—diluted

$

$

$

Weighted average common shares outstanding—diluted

25,290

24,996

25,003

139

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended

March 31,
2016

June 30,
2016

September 30,
2016

December 31,
2016

(in thousands, except per share data)

$

26,651

$

24,630

$

24,620

$

25,677

393,910

418,540

23,098

319,120

342,218

76,322

33,353

25,800

22,678

—

81,831
(5,509)
64
(5)
3,992
(1,458)
(243)
(1,215)
(311)

416,944

441,564

23,955

337,893

361,848

79,716

34,707

26,739

23,317

—

84,763
(5,047)
73
(212)
1,251
(3,935)
(543)
(3,392)
(294)

500,505

526,182

23,812

404,366

428,178

98,004

48,380

28,511

21,455

—

98,346
(342)
98
(658)
4,782

3,880

1,119

2,761
(334)

(904) $

(3,098) $

3,095

387,026

413,677

25,406

310,964

336,370

77,307

31,456

25,710

21,848
(19,520)
59,494

17,813

91
(2)
4,156

22,058

8,964

13,094
(335)

13,429

0.53

25,280

$

$

(0.04) $

(0.12) $

25,341

25,356

0.53

$

(0.04) $

(0.12) $

0.12

25,391

0.12

25,540

Consolidated Statement of Operations Data:

Revenue, net

Direct

Partner and other

Total net revenue

Cost of goods sold

Direct

Partner and other

Total cost of goods sold

Gross profit

Operating expenses:

Sales and marketing

Technology

General and administrative

Litigation settlement

Total operating expenses

Operating income (loss)

Interest income

Interest expense

Other income, net

Net income (loss) before income taxes

Provision (benefit) for income taxes

Consolidated net income (loss)

Less: Net loss attributable to noncontrolling interests

Net income (loss) attributable to stockholders of Overstock.com,
Inc.

Net income (loss) per common share—basic:

Net income (loss) per share—basic

Weighted average common shares outstanding—basic

Net income (loss) per common share—diluted:
Net income (loss) per share—diluted

$

$

$

Weighted average common shares outstanding—diluted

25,290

25,341

25,356

140

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Schedule II
Valuation and Qualifying Accounts
(in thousands)

Year ended December 31, 2017

Deferred tax valuation allowance

Allowance for sales returns

Allowance for doubtful accounts

Year ended December 31, 2016

Deferred tax valuation allowance

Allowance for sales returns

Allowance for doubtful accounts

Year ended December 31, 2015

Deferred tax valuation allowance

Allowance for sales returns

Allowance for doubtful accounts

Balance at
Beginning of
Year

Charged to
Expense

Deductions

Balance at
End of Year

$

$

$

4,239

$

18,176

1,999

59,039

169,398

309

$

— $

170,183

1,055

3,071

$

1,168

$

— $

17,896

465

163,693

1,608

163,413

74

1,000

$

2,071 (1) $

— $

15,531

511

142,887

217

140,522

263

63,278

17,391

1,253

4,239

18,176

1,999

3,071

17,896

465

 ___________________________________________

(1)  The amount charged to expense for the year ended December 31, 2015 includes a foreign deferred tax valuation 
allowance recognized as part of an acquisition as described in Note 3—Acquisitions, Goodwill and Acquired 
Intangible Assets. The allowance was included as an adjustment to goodwill.

141

 
 
 
 
 
 
 
 
 
 
 
 
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