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Old Second Bancorp2020 Annual Report Where you mean more. Our Locations Fellow Shareholders, In an effort to avoid claims that we cloud our performance with unnecessary and distracting rhetoric, we submit our Favorite Numbers: Favorite numbers - PRK 2020 2019 2018 Return on Average Equity 12.68% 11.14% 14.08% Return on Average Assets 1.38% 1.21% 1.45% Net Interest Margin 3.93% 3.89% 3.84% Earnings per Share-diluted $7.80 $6.29 $7.07 Efficiency Ratio 62.83% 66.35% 61.68% Our Favorite Numbers improved, year over year; the first four by increasing, the last one by decreasing. Our mentor Bill McConnell used to remind us that the best way to produce superior long-term financial performance is to produce superior short-term financial performance each year. This remains our goal to this day. Underneath the favorite numbers we produced are a number of unusual items like recoveries on previously charged-off loans, prepayment penalties, securities gains/losses, additional expenses resulting from COVID-19, etc. Our accounting team, led by Brady Burt, Chief Financial Officer and Kelly Herreman, Chief Accounting Officer, prepared a detailed account of these items in Table 31 - Items impacting comparability of our Form 10-K. We encourage you to read it so you get a better sense of what we refer to as core results. We are pleased, but not satisfied with our performance. A healthy level of discontent drives our constant search for excellence. The formula is simple, but not easy—do more, with less. We have, and we will again. In our 2016 letter, we borrowed a phrase from the musical Hamilton—“the world turned upside down.” At the time, we were referring to the presidential election and responses to it. This year, the world turned upside down, again. The culprit this time was a virus and the world’s response to it. We thought a common enemy would unite the world, if not the world, certainly our country. In some cases, like the remarkable speed with which vaccines were developed and tested, the world has come together. However, the pandemic (and various responses to it), have too often been used to widen divisions, rather than promote unity. Our hope is that people recall that far more unites us than divides us. Seeing each other as people, not members of some “other” group with whom we have nothing in common, will help us recapture what Abraham Lincoln called, “the better angels of our nature”. 1 Park National Corporation: Where you mean more.Last year was not what anyone expected. From March to July, many commentators were forecasting dire results in the financial industry, driven by increased loan losses from businesses forced to shut down. While some industries were hammered by lockdowns, others found ways to pivot and even thrive. Thanks to our remarkable bankers, we not only pivoted, we found ways to serve more, and more efficiently. What follows is a recap of last year. The Park Family 2020 Timeline March Those who follow college sports are familiar with March Madness™. It is a shorthand description of the NCAA men’s basketball tournament, largely conducted in March. Last March’s madness was not confined to the tournament. That was cancelled, along with many other events. The world confronted a new reality: were you part of an “essential” or a “non-essential” business? To complicate matters, seemingly every jurisdiction defined “essential” a tad differently. Fortunately, banking was determined to be essential. In the middle of March, 40 of our colleagues were working remotely, on average. In two weeks, that number jumped to over 800. It now totals around 1,000. We asked those who could work remotely to do so. At the same time, our branch colleagues who typically serve customers face-to-face found themselves talking through masks, plexiglass and drive-thru speakers. They have displayed remarkable resilience and patience, as have our customers. As a way to remain connected as the Park Family, we began sending a message to all colleagues, every day. An excerpt from the first one is here: Our strategic plan states that we serve 7 stakeholders: customers, colleagues, communities, partners, shareholders, boards and regulators. Your leaders have been working on plans to serve each group as we all deal with the coronavirus. Here’s our general thinking to this point. More details will be shared by your leader: General We are committed to supporting our state and public health leaders in protecting our communities from the impact of the spread of COVID-19 virus Pay All associates will be paid normally despite any absences related to this COVID-19 situation Work directions In-person meetings should be limited as much as possible, and are discouraged All work-related travel via airline is prohibited, with exceptions granted only by Leadership Group members One of our greatest strengths is our resilience. We have been, and will be, here for each other, for our customers, for our communities. While no one, including us, has all the answers, we will do the best we can with the facts we have. 2 Park National Corporation: Where you mean more.April We settled in to new routines. Daily update phone calls with leaders. Leader phone calls with colleagues. Early adopters employing WebEx and Zoom tools (kids, significant others and pets welcome). We adapted to work-from-home, school-at-home, cancelled after- school activities and numerous other changes in our day-to-day activities. The signals from medical professionals and political leaders were murky, as no one seemed to have a handle on how to respond to the virus. Answers varied from total lockdown to business as usual. What was not business as usual for your Park team was a record level of mortgage loan applications. Rates had fallen, and the pace of acquisition and refinance activity reached unheard-of levels. Our daily Park Family messages began to broaden in scope as we tried to balance timely information with timeless wisdom—the balance of what we needed to know today with what we should never forget. Here are excerpts from our April 10, 2020 message: Remember our equation: E + R = O (Event + Response = Outcome). The event is the event. The best result comes when we see the event as it is. “When you’re weary, feeling small When tears are in your eyes, I’ll dry them all I’m on your side, oh, when times get rough And friends just can’t be found Like a bridge over troubled water I will lay me down Like a bridge over troubled water I will lay me down” Simon & Garfunkel, “Bridge over Troubled Water” We have people who are weary, and perhaps feeling small. We also have many, many colleagues who are bridges—drying eyes and being a friend when times get rough. At some point, you will be one or the other. Remember: we cry and we help others who are crying for the same reason: We care…#PRKStrong “Life experience a passing day Time will witness, what the ole folks say Getting stronger every day Strength is written in the stone” Earth, Wind & Fire, “In The Stone” “I do the very best I know how—the very best I can; and I mean to keep on doing so until the end.” Abraham Lincoln “Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.” Winston Churchill Lincoln and Churchill are worth reading any time, but particularly now… 3 Park National Corporation: Where you mean more.As you may see, our daily messages had morphed from mere information to a means to connect—through information, pictures, songs, poetry and quotes. Colleagues who had felt isolated (at home or in the office) reported that they felt less alone knowing the world was still turning and that the Park Family was still Serving More. Payment Protection Program and Loan Modifications In late April, the federal government passed the CARES Act, which included legislation authorizing the Small Business Administration’s (SBA) Paycheck Protection Program (PPP). It was a novel solution to aid business owners suffering due to COVID-19 and COVID-19 lockdowns. Our commercial lenders, led by Robert N. Kent, Jr., assembled a team including Alan Anderson, Linda Staubach and Nathan Veith, that stood up a process enabling us to originate, close and book roughly 18 months of commercial loan volume in 8 weeks. And our SBA team led by Eric Sideri, Tasha Richer and Rachel Karns, nimbly navigated the shifting currents of the CARES Act and related SBA requirements. This occurred while most, if not all, of our commercial and SBA team members were working remotely. We originated 4,439 PPP loans for $543.1 million to our customers and some prospects that had been unable to obtain PPP loans elsewhere. Of these, nearly 40% were to non-profit, minority- owned and female-owned businesses. Our average PPP loan size was $122,000. Park, like many others in the banking industry, provided additional support to borrowers in response to the COVID-19 pandemic through the use of loan modifications. Our lenders worked with borrowers, providing modifications in the form of either interest only deferral or principal and interest deferral for periods of up to 90 days. These modifications were structured to best address each individual customer’s current situation. Park modified 5,005 consumer loans and 1,399 commercial loans in 2020, in each case related to a hardship caused by the pandemic. We were grateful for the opportunity to serve customers and some prospects more in 2020 through the PPP and through our loan modification program. These programs helped save jobs throughout the communities that we serve and supported those most significantly impacted by the COVID-19 pandemic. Despite uncertainties about the pandemic and its economic impact, falling rates sowed seeds for a record year of loan originations. Additionally, changes in customer spending habits coupled with historic government support programs helped deposit totals begin to swell. May On May 4th, as the world wrestled with the isolating effects of working from home and lockdowns, we introduced a new way to engage with a Park banker: ParkDirect. ParkDirect is a digital application with a real banker behind it. You know your banker, because you choose your banker. He or she serves as your contact for anything that needs a bit of a human touch. Customers of all ages have told us they value the combination of digital elegance and human warmth. They have used it for everything from opening new deposit accounts to correcting payments that went awry to obtaining a mortgage loan. With ParkDirect, your banker is sitting next to you, wherever you are. 4 Park National Corporation: Where you mean more.Here’s a comment from one of our customers that captures ParkDirect’s role in her life: “I would also like to mention that I love this App because it’s a much easier way of requesting/receiving documents without making phone calls. I know you all are very busy and receive constant calls daily, but this App is life changing!” As ParkDirect leader Michelle Hamilton says: “Life changing. That’s what we’re aiming for”. Indeed we are. June-September In last year’s letter, we announced that we were on our Brand Journey that produced one, unified brand promise—Where You Mean More—and one brand name: Park National Bank. The heavy lifting of executing our brand unification occurred throughout 2020, but a good bit of the most visible changes occurred from June through September. Signs were changed out, mobile Apps united into one, debit cards exchanged, ATMs updated, new stationary, envelopes….the list was substantial. And it occurred in varying degrees of lockdown and/or physical distancing. Colleagues and customers alike were energized by the clean new look. Here’s an email and photo we received from Tracy Woodruff, manager of our Easley, SC office: “I had a couple walk into the bank this afternoon. The man said very loudly, “who is your manager”. I did not know whether to run/hide or admit it. He then asked if I was from Newark. I told him no, I am originally from Indianapolis. Then he proceeded to say he was originally from Newark, Ohio but had moved to South Carolina in 1976. He said he wanted to show me something. He was carrying a jacket with him that he received in 1972 when he coached Little League in Newark (note the back of the jacket says Park National). He said his son works at Publix grocery store, in our parking lot, directly behind us. His son noticed our sign recently changed to PNB. He told his dad and his dad said, no way this is the same Park National Bank from little Newark, Ohio. His son researched it online and found we are one and the same. He was so excited, he could not wait to show us his PNB jacket from 1972, that still fits him. This gentleman used to know Jerry Nethers and Frank Farrington who worked with PNB years ago, maybe you know them.” We knew Frank, and we know Jerry. Loan and deposit balances continued their upward climb, defying nearly every observer’s expectations. 5 Park National Corporation: Where you mean more.Mobile/Online “Upgrade” A number of things went well in 2020. One that did not was a mobile and online banking upgrade. While many people upgraded without incident, far too many suffered unnecessary anguish and concern over what should have been a positive move. Our Customer Care Center, our retail bankers and special teams of subject matter experts banded together to help our customers through a trying time. We learned much from this experience and we won’t repeat it. Year-end Years rarely end as expected. This year was no different. We received a $20 million recovery on a previously charged-off loan from our legacy Vision Bank assets. This was the result of unrelenting effort over years and we are grateful for the perseverance of all who contributed to this outcome. Total loans increased by $676.4 million, or 10.4%, to $7.2 billion at December 31, 2020 compared to the year-end balance in 2019. PPP loans totaled $337.1 million at December 31, 2020 and are included within the commercial, financial and agricultural category listed in the table below. Excluding PPP loans, total loans increased by $339.3 million, or 5.2%, ending the year at $6.84 billion. The table below provides an overview of our loan totals at December 31 over the last five years. Loans by Type (by year) (in thousands) 2020 2019 2018 2017 2016 Commercial, financial and agricultural $1,588,989 $1,185,110 $1,072,786 $1,053,453 $994,619 Construction real estate 343,421 331,699 248,274 181,470 188,945 Residential real estate 1,813,044 1,892,726 1,793,618 1,725,224 1,808,497 Commercial real estate 1,748,189 1,609,413 1,283,045 1,167,607 1,155,703 Consumer Leases 1,659,704 1,452,375 1,292,136 1,241,736 1,120,850 24,438 30,081 2,273 2,993 3,243 Total loans $7,177,785 $6,501,404 $5,692,132 $5,372,483 $5,271,857 6 Park National Corporation: Where you mean more.Two of our lending areas, mortgage lending, led by Chris Hiner and indirect installment lending (largely vehicles financed through dealerships), led by Rob Springer, experienced record originations in 2020, as highlighted in the tables below: Mortgage Origination Volume (by year) (in thousands) 2020 2019 Sold Portfolio $1,014,965 $267,042 280,673 256,946 Construction 137,248 93,524 Service released 11,381 72,839 Total mortgage originations $1,444,267 $690,351 Indirect Installment Loan Originations (by year) 2020 2019 2018 ($ in thousands) Number Dollars Number Dollars Number Dollars Indirect Loans 35,957 $749,875 28,300 $538,359 24,634 $442,901 Our Trust and Investments team continued to build new relationships in 2020. Our approach is not about trying to time the market or take unnecessary risk. Rather, we take a deliberate, long-term approach to investing. Our goal is simply to help our customers achieve their goals, maximizing opportunities and minimizing risks through diversification and careful portfolio construction. Growth in assets under management (AUM) is shown in the table below: Trust and Investment AUM (market value at year end) (in thousands) 2020 2019 2018 2017 2016 Trust AUM $6,876,023 $6,263,085 $5,326,210 $5,382,207 $4,799,495 7 Park National Corporation: Where you mean more. Other Thoughts Social vs. Physical Distancing There is too much social distancing already, exacerbated by a toxic combination of 24-hour news plus isolation plus social media fanning already entrenched ideologies. Physical distancing means staying 6 feet away from each other. Nothing more. We look forward to watching physical and social distancing shrink so we can shake hands and hug loved ones. Diversity and Inclusion (D&I) A number of tragic incidents last year raised simmering issues of diversity, inclusion and equality. Readers of these letters know we abhor prejudice of any type. When one human views another human as an object, the person thus viewed is wounded and scarred. And the one doing the viewing is displaying the most basic level of prejudice…assigning a label to a person dehumanizes them; it is at best intellectual laziness; at worst it is prejudice—prejudging, without exerting the effort to learn who a person is and where he/she is on his/her journey. Our thinking on the topic of D&I derives from our belief in the foundational influence of mindset. If our mindset is outward, we think of others beyond ourselves; we see others as people. If our mindset is inward, we think first of ourselves; we see others as objects (obstacles, stepping stones or irrelevancies). Put simply, we do things for people. We do things to objects. No one wants to be an object. Why do we care about D&I? Our thinking now is the same as when we explained it to our colleagues in September: Why we are interested in D&I: • The Outward Mindset is foundational for our organization. Seeing others as people is a signal that we are operating with an Outward Mindset. Blindly grouping people by color, ethnicity, gender, religious affiliation or any other category clouds the fact that they are Laura, or Will, or Yew Lin, or Malcolm…in short, a person…with similar needs, challenges and objectives. • To deny a person’s perspective and/or voice is not only prejudicial, it ignores the possibility that this person may have just the perspective we need to see (but haven’t), and/or the voice we need to hear (but haven’t). We are looking for truth, not victory, and we have blind spots others may illuminate. • We want this organization to be the best it can be. Recognizing multiple views and voices ensures we get the most robust view of each situation we face and thus may make the most informed decision. D&I is part of lifelong learning, growing and helping each other on the journey. We have been on that journey for some time, and will be unwavering in our efforts to advance. 8 Park National Corporation: Where you mean more.Books that moved/informed/enlightened us • The Splendid and the Vile, by Erik Larson • Freedom’s Forge, by Arthur Herman • Morality: Finding the Common Ground in Divided Times, by Lord Rabbi Jonathan Sacks • The American Story: Conversations with Master Historians, by David Rubenstein • 212 The Extra Degree, by Sam Parker and Mac Anderson • Unlocking Leadership Mindtraps: How to Thrive in Complexity, by Jennifer Garvey Berger • Long Walk to Freedom, by Nelson Mandela • Letter from a Birmingham Jail, by Martin Luther King, Jr. • Four Reasonable Men, by Brand Blanshard • Narrative of the Life of Frederick Douglass, by Frederick Douglass Before We Look Ahead As we experience every year, we bid a fond farewell to colleagues who departed in 2020, and we offer a warm welcome to those who joined us. We are especially grateful for the service of directors of our advisory boards who have retired and to associates who concluded their careers at Park. We continue to grow and enjoy success resulting from the collective outreach and dedication of our colleagues. We express our sincere gratitude to all who made 2020 successful. Looking Ahead We don’t invest a lot of time predicting the future. We do invest a great deal of time thinking about possibilities and trends. One trend is irrefutable: our customers now engage with us increasingly through digital channels rather than in-person channels. At the same time, we believe there will always be a role for those who can humanize a digital encounter. One lesson from the pandemic and responses to it is that people seem to value a degree of predictability and a degree of humanity. That is, if I call/ text/write to you, will you respond? If so, I’ve found a friend, a person on whom I can count. When the world turns upside down, this is what we’ve found customers value most in their banking relationship— knowing they have a Park banker on whom they can count. Customers and communities have counted on Park bankers for well-over 100 years. Over the next 100, we will meet people where and how they want to be met: in person, through a digital channel or any combination that suits them. Our interest is in Serving More. We are grateful for your support, and do not take it lightly. Please call if we may help you or anyone you know. We are here. All the best to you and yours, David L. Trautman Chairman and CEO 740-349-3927 (w) 740-403-9051 (c) Matthew R. Miller President 740-349-0402 (w) 330-904-1725 (c) C. Daniel DeLawder Chair, Executive Committee 740-349-3746 (w) 740-328-9221 (c) 9 Park National Corporation: Where you mean more. 7,700+ families purchased a new home or refinanced their current one to put themselves in a better financial situation. 10 Park National Corporation: Where you mean more.We grew with our customers. Even though the pandemic changed how we interacted with one another, life was still happening for our customers and we were there to support them through their milestone moments. We found success through vehicle loans this past year, working with customers’ growing auto needs. We helped families get their first camper, RV, or boat for a much-needed change of scenery for travel and vacations while still supporting the usual milestones like a teenager’s first car or bigger wheels for new additions to the family. Through evenings and weekends, our team of bankers rapidly approved consumer loans for 42,518 customers who needed more space or more recreational time with their family. Our teams also worked tirelessly to keep home dreams alive, getting business done despite COVID’s impact on processes such as inspections and receiving titles. Our mortgage specialists helped 7,758 families purchase new homes or take advantage of current rates to refinance their home to put themselves in a better financial situation. We helped 741 first-time home buyers get approved for $101 million of our $350 million in new home loans, extended $57 million in home equity lines of credit and aided in $1.1 billion in home refinancings for current owners. 11 Park National Corporation: Where you mean more.40% year-over-year growth in checks deposited through our Apps. 12 Park National Corporation: Where you mean more.We provided more direct solutions. Use of digital services continued to grow in 2020 as we provided greater technology and convenience to serve our customers. People are trying different channels like online and mobile Apps to conduct their banking. Total mobile deposit transactions increased by 40% in 2020, which led to nearly $410 million in deposits, up from $266 million in 2019. The success continued with business deposits, as the total number of deposit transactions grew from almost 37,000 in 2019 to nearly 60,000 in 2020, an increase of 62%, with the total deposit amount exceeding $213 million. Customers completed more than 3.4 million transactions through our ATMs in 2020 and we will offer customers improved functionality and greater convenience with our new ATMs in 2021. We launched the ParkDirect App, adding another layer of accessibility to our services. Our experienced banking staff continues to help customers create personalized solutions when they need it, just like in the office. In 2021, we will work to deliver products and services that compare favorably in a digital world and complement what we do best—build strong relationships. 13 Park National Corporation: Where you mean more.65kjobs were preserved through the Paycheck Protection Program, helping small businesses maintain their workforces. 14 Deanna West-Torrence, Executive Director North End Community Improvement Collaborative, Inc. Park National Corporation: Where you mean more.We took care of businesses, and our colleagues. Even in turbulent times, our commitment to our customers held strong as we continued to find new ways to reimagine our personalized, hands-on approach we’ve always been known for delivering. When our community started to feel the strife caused by COVID-19, we answered the call and mobilized a special response team of front- line bankers to provide specific support. We were able to bring custom solutions, professional advice, and peace of mind to more than 6,400 customers with loan modifications. We met people where they needed us, whether it was at their doorstep, the nursing home, or their place of business to make sure paperwork got signed. We also stepped up for our local businesses in Ohio, Kentucky, and across the Carolinas, lending $543.1 million through more than 4,400 loans in the Paycheck Protection Program (PPP). We helped these businesses maintain their workforces, preserving more than 65,000 jobs through PPP. We also worked with the SBA on behalf of our borrowers to get $260.4 million and counting in loan forgiveness (as of January 31, 2021). Every Park associate was paid during these unprecented times, without exception. Programs were set up for our associates to safely work from home so they could continue to serve customers and also care for their families. On top of that, bonuses were paid to those who needed to be on site for their work. We will continue to support the community and Park associates when they need it in 2021 and beyond. 15 Park National Corporation: Where you mean more.Serving more in our community. Community support didn’t waiver. When fundraisers and events had to be cancelled due to the pandemic, we honored monetary and community promises to our non-profit partners. We always found a way to show our support, including conducting board meetings via video conference, hosting COVID safe in-person efforts and donating over $4 million dollars to 1,200 local organizations such as shelters, theaters and clubs. We made it easier for seniors. Our Freedom Years program helped seniors connect on video platforms such as Zoom and WebEx to enjoy company with friends and family during the shutdown, providing a virtual way to spend time with loved ones without leaving the comfort and safety of their homes. Freedom Years also offered video chat sessions on topics like fraud awareness, as well as fun activities like cooking and home décor classes. We continued to support youth organizations. Whether it was through schools or youth teams, we came through and customized sponsorships for more than 300 organizations as their conditions and needs changed throughout the year. We didn’t forget the importance of planning. Throughout 2020, we helped thousands of customers with concerns over investments, retirement, and rollovers. We also aided businesses in retirement planning for their employees, giving a variety of local employers peace of mind to more than 500 of their workers by setting up retirement plans with our planning professionals. Education was still a priority. It was an honor to support educators whose response during this time was an inspiration. We donated $600,000 to local school programs, even if events were cancelled. In addition, we contributed to local drives raising money to provide school supplies, clothing and hygiene products to students and families in need during this difficult time. 16 Park National Corporation: Where you mean more.17 Park National Corporation: Where you mean more.Bank Leadership Todd Bogdan Chief Information Officer Adrienne Brokaw Chief Auditor Brady Burt Chief Financial Officer Tom Button Chief Credit Officer Tom Cummiskey Chief Trust and Investment Officer Dan DeLawder Chair, Executive Committee Bob Kent Chief Operations Officer Mark Miller Director of Corporate Services Matt Miller President Cheryl Snyder Chief Retail Officer David Trautman Chairman and CEO Laura Tussing Chief Experience Officer Steve Wells Director of Regional Banking Jeff Wilson Chief Risk Officer 18 Park National Corporation: Where you mean more.PRK Board of Directors Donna M. Alvarado President C. Daniel DeLawder Chair, Executive Committee F.W. Englefield IV President AGUILA International Park National Corporation Englefield, Inc. Director since 2013 Director since 1994 Director since 2005 Alicia Sweet Hupp President and CEO Sweet Manufacturing Company Director since 2015 Jason N. Judd Senior Vice President Big Lots, Inc. Stephen J. Kambeitz Private Investor Timothy S. McLain Vice President Matthew R. Miller President Robert E. O’Neill President McLain, Hill, Rugg & Associates, Inc. Park National Corporation Southgate Corporation Director since 2019 Director since 2010 Director since 2010 Director since 2019 Director since 2013 Mark R. Ramser President Ohio Cumberland Gas Company Julia A. Sloat Chief Financial Officer American Electric Power Company, Inc. David L. Trautman Chairman and CEO Leon Zazworsky President Park National Corporation Mid State Systems, Inc Director since 2019 Director since 2015 Director since 2005 Director since 2003 William T. McConnell Emeritus, Director since 1977 Executive Officers Brady T. Burt Chief Financial Officer C. Daniel DeLawder Chair, Executive Committee Matthew R. Miller President David L. Trautman Chair and CEO 19 Park National Corporation: Where you mean more.Advisory Board Members Carolina Division David B. Barnett Retired, Park National Bank Carl R. Bartlett Retired Charlotte Division Kenneth R. Beuley The Keith Corporation Dr. Jack M. Cathey University of North Carolina at Charlotte W. Louis Bissette Jr. McGuire, Wood & Bissette Law Firm Terrence L. Cash Caman Group Louis Foreman Enventys Charles T. Hodges New Forum T. Alexander Evins Parker Poe Adams & Bernstein, LLP David L. Hood, Jr. Hood, Hargett & Associates Marsha H. Gibbs Gibbs International George M. Groome Colton, Groome & Company John D. Kimberly Park National Bank Samuel H. Maw Jr. Retired D. Byrd Miller III William Barnet & Son, LLC Joseph M. Pazdan, II McMillan Pazdan Smith Architecture John S. Poole Retired, Carolina Alliance Bank William Allen Rogers, II Ewing Capital Partners, LLC/Allen C. Ewing & Co. Cheryl L. Snyder Park National Bank L. Terrell Sovey Management Advisory Services Larry A. Webb KDS Commercial Properties, Webb Development, LLC W. Lewis White, Sr. W. Lewis White Company Central Division Donna M. Alvarado AGUILA International C. Daniel DeLawder Park National Bank F.W. Englefield, IV Englefield, Inc. Jason N. Judd Big Lots Stephen J. Kambeitz Private Investor William T. McConnell Director Emeritus, Park National Bank Matthew R. Miller Park National Bank Robert E. O’Neill Southgate Corporation Julia A. Sloat American Electric Power David L. Trautman Park National Bank Leon Zazworsky Mid State Systems, Inc. J. Blaine Jackson Park National Bank Dennis W. Moser The Moser Group Donald Philip Renaldo, M.D. Donald Automotive Group Sara C. White CLT Residential Cincinnati Division Michael T. Brandy Brandicorp Daniel L. Earley Retired Jeanne M. Golliher Cincinnati Development Fund Martin J. Grunder, Jr. Grunder Landscaping Company Richard W. Holmes Retired, Pricewaterhouse Coopers, LLP Larry H. Maxey Synchronic Business Solutions Thomas E. Niehaus Vorys Advisors LLC Adam T. Stypula Park National Bank East Division Daniel J. Atkinson Muskingum Valley Health Centers Michael L. Bennett Second Capital Consulting, LLC Julie A. Brown Fink’s Harley-Davidson, Southside Collision, Fink’s Quality Cars and Fink’s Custom Vans Clinton W. Cameron Cameron Drilling Company Ward D. Coffman, III Coffman Law Offices Scott D. Eickelberger Kincaid, Taylor and Geyer Dr. Susan K. Hasseler Muskingum University Patrick L. Hennessey P&D Transportation Henry C. Littick, II Southeastern Ohio Broadcasting Systems Thomas M. Lyall Chair, East Division Timothy S. McLain, CPA McLain, Hill, Rugg & Associates Patrick L. Nash Park National Bank Timothy Thompson Primary Aim Miami Division Dr. Richard N. Adams Retired, Representative of Ohio General Assembly Tamara L. Baird-Ganley Baird Funeral Home Michael C. Bardo Retired, Hartzell Industries Rick M. Heinl Repacorp, Inc. Dr. Douglas D. Hulme Retired, Oakview Veterinary Hospital Timothy Johnston Retired Consultant Scott E. Rasor Park National Bank W. Samuel Robinson Retired, Murray Wells Wendeln & Robinson, CPAs North Division Mark Breitinger Milark Industries, Inc. Michael L. Chambers J&B Acoustical, Inc. Southeast Division Charles P. Bird, Ph.D.* Retired, Ohio University Dean DeRolph Kumler Collision and Automotive Jennifer Johns Friel Midwest Fabricating Company Leonard F. Gorsuch Fairfield Homes James L. McLain, II J. McLain CPA Group Jonathan W. Nusbaum, M.D.* Retired Surgeon S. Alan Risch Risch Drug Stores Laura F. Tussing Park National Bank Jennifer Gorsuch Walters Fairfield Homes Stephen G. Wells Park National Bank West Central Division R. Andrew Bell Marsh & McLennan Agency Elizabeth A. DeLaney Spherion Mid-Ohio Employment Services John A. Brown Park National Bank Chris R. Hiner Park National Bank Michael L. Kocher MKB Farms Ltd. Jeffrey S. Monica McDonald’s Linda H. Smith Ashwood, LLC Rick R. Taylor Jay Industries, Inc. North Central Division Robert E. Boss Park National Bank Timothy R. Cowen Cowen Truck Line Lois J. Fisher Lois J. Fisher & Assoc. Christopher R. Gabrelcik Lubrication Specialties, Inc. Korey M. Kidwell Murray, Rauzi, Kidwell & Cunningham, Ltd. William B. Levering Levering Management, Inc. Daniel L. Mathie Critchfield, Critchfield & Johnston, Ltd. Matthew D. Miller Mayor of Ashland Mark R. Ramser Ohio Cumberland Gas Company Kim M. Rose Critchfield, Critchfield & Johnston, Ltd. Vickie A. Sant Chair, North Central Division Roger E. Stitzlein Loudonville Farmers Equity Chris D. Tuttle Amish Oak Furniture Company Gordon E. Yance Retired, Park National Bank Alicia Sweet Hupp Sweet Manufacturing Company Larry E. Kaffenbarger* Kaffenbarger Truck Equipment Company Thomas P. Loftis Midland Properties John McKinnon Clark Schaffer Hackett & Co. Scott D. Michael Michael Farms Dr. Karen E. Rafinski The Registry Chester L. Walthall Walthall Holding Co. Inc. Robert A. Warren Hauck Bros. West Division Steven C. Badgett Retired, Park National Bank Tyeis Baker-Baumann Rebsco Wayne G. Deschambeau Wayne HealthCare Travis J. Faber Faber & Associates Travis L. Fliehman Fliehman Law Group Jeffrey E. Hittle Hittle Buick GMC Michael J. Pax Pax Machine Works John E. Swallow** Retired, Park National Bank *Retired as of 12/31/20 **Retired as of 1/29/21 20 Park National Corporation: Where you mean more.Carolina Region Buncombe and Henderson Counties (NC) Anderson, Greenville, Pickens and Spartanburg Counties (SC) Regional Leaders Tim Camp Commercial Banking Leader Leslie Minnis Home Lending Leader Coleman Edmunds Retail Banking Leader Jim Honeycutt Trust Leader John Kimberly President Contact Information 200 South Church Street Spartanburg, SC 29306 864-208-0844 john.kimberly@parknationalbank.com About our region... 80 associates • 6 communities • 7 offices 21 Park National Corporation: Where you mean more.Central Ohio Region Athens, Fairfield, Hocking and Licking Counties Regional Leaders Bryan Campolo Commercial Banking Leader Erica Chance Consumer Lending Leader Brian Elder Home Lending Leader Eric Croft Retail Banking Leader Laura Tussing Trust Leader Laura Tussing President Contact Information 50 North Third Street Newark, OH 43055 740-681-8218 laura.tussing@parknationalbank.com About our region... 152 associates • 13 communities • 17 offices 22 Park National Corporation: Where you mean more.Eastern Ohio Region Coshocton, Guernsey, Muskingum, Perry and Tuscarawas Counties Regional Leaders Alton Thompson Commercial Banking Leader Matt Colwell Consumer Lending Leader Paula Meadows Home Lending Leader Steve Haren Retail Banking Leader Jody Spencer Trust Leader Pat Nash President Contact Information 14 South Fifth Street Zanesville, OH 43701 740-455-7207 patrick.nash@parknationalbank.com About our region... 152 associates • 13 communities • 17 offices About our region... 104 associates • 8 communities • 15 offices 23 Park National Corporation: Where you mean more.Metro Locations Clermont, Franklin and Hamilton Counties (OH), Jefferson County (KY), Mecklenburg County (NC) Blaine Jackson Charlotte Market President Contact Information 1111 Metropolitan Avenue Charlotte, NC 43701 704-943-5718 blaine.jackson@parknationalbank.com Adam Stypula Cincinnati Market President Contact Information 3825 Edwards Road Cincinnati, OH 45209 513-718-6045 adam.stypula@parknationalbank.com Pete Cassanos Columbus Market President Contact Information 200 S. Civic Center Drive Columbus, OH 43215 614-228-5024 pete.cassanos@parknationalbank.com Andrew Holden Louisville Market President Contact Information 545 South 3rd Street Louisville, KY 40245 502-975-7170 andrew.holden@parknationalbank.com About our metro locations... 77 associates • 7 communities • 9 offices 24 Park National Corporation: Where you mean more.Northern Ohio Region Ashland, Crawford, Holmes, Knox, Marion, Morrow, Richland and Wayne Counties Regional Leaders Frank Wagner Commercial Banking Leader Jerry Simon Consumer Lending Leader Ryan Smith Home Lending Leader Rachelle Dallas Retail Banking Leader Todd Hawkins Trust Leader Bob Boss President Contact Information 1 South Main Street Mount Vernon, OH 43701 740-399-5166 robert.boss@parknationalbank.com About our metro locations... 77 associates • 7 communities • 9 offices About our region... 215 associates • 18 communities • 24 offices 25 Park National Corporation: Where you mean more.Western Ohio Region Champaign, Clarke, Darke, Greene, Mercer and Miami Counties Regional Leaders Pat Rastatter Commercial Banking Leader Eric McKee Consumer Lending Leader Scott Rasor Home Lending Leader Connie Craig Retail Banking Leader Peg Foley Trust Leader John Brown President Contact Information 40 South Limestone Street Springfield, OH 45502 937-324-6877 john.brown@parknationalbank.com About our region... 163 associates • 17 communities • 24 offices 26 Park National Corporation: Where you mean more.Shareholder Information Stock Listing NYSE AMERICAN Symbol – PRK CUSIP #700658107 General Shareholder Inquiries Park National Corporation Brady Burt, Chief Financial Officer 50 North Third Street Post Office Box 3500 Newark, OH 43058-9983 740-322-6844 brady.burt@parknationalbank.com Dividend Reinvestment Plan The Corporation offers a plan whereby participating shareholders can purchase additional Park National Corporation common shares through automatic reinvestment of their regular quarterly cash dividends. All commissions and fees connected with the purchase and safekeeping of the common shares are paid by the Corporation. Details of the plan and an enrollment card can be obtained by contacting the Corporation’s Stock Transfer Agent and Registrar as indicated below. Direct Deposit of Dividends The Corporation’s shareholders may have their dividend payments directly deposited into their checking, savings or money market account. This direct deposit of dividends is free for all shareholders. If you have any questions or need an enrollment form, please contact the Corporation’s Stock Transfer Agent and Registrar as indicated below. Stock Transfer Agent and Registrar The Park National Bank Shareholder Services Post Office Box 1270 1 South Main Street Mount Vernon, OH 43050-1270 740-399-5208 or 800-837-5266, ext. 5208 shareholderservices@parknationalbank.com About our region... 163 associates • 17 communities • 24 offices Form 10-K All forms filed by the Corporation with the SEC (including our Form 10-K for 2020) are available on our website by clicking on the “SEC Filings” section and then the “Documents/SEC Filings” section of the “Investor Relations” page. These forms may also be obtained, without charge, by contacting the Chief Financial Officer as indicated above. Website parknationalcorp.com parknationalcorp.com 50 North Third Street, Newark, OH 43055
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