2020 Annual Report Where you mean more.
Our Locations
Fellow Shareholders,
In an effort to avoid claims that we cloud our performance with unnecessary and
distracting rhetoric, we submit our Favorite Numbers:
Favorite numbers - PRK
2020
2019
2018
Return on Average Equity
12.68%
11.14%
14.08%
Return on Average Assets
1.38%
1.21%
1.45%
Net Interest Margin
3.93%
3.89%
3.84%
Earnings per Share-diluted
$7.80
$6.29
$7.07
Efficiency Ratio
62.83%
66.35%
61.68%
Our Favorite Numbers improved, year over year; the first four by increasing, the last one by decreasing.
Our mentor Bill McConnell used to remind us that the best way to produce superior long-term financial
performance is to produce superior short-term financial performance each year. This remains our goal
to this day.
Underneath the favorite numbers we produced are a number of unusual items like recoveries on
previously charged-off loans, prepayment penalties, securities gains/losses, additional expenses
resulting from COVID-19, etc. Our accounting team, led by Brady Burt, Chief Financial Officer and Kelly
Herreman, Chief Accounting Officer, prepared a detailed account of these items in Table 31 - Items
impacting comparability of our Form 10-K. We encourage you to read it so you get a better sense of
what we refer to as core results.
We are pleased, but not satisfied with our performance. A healthy level of discontent drives our
constant search for excellence. The formula is simple, but not easy—do more, with less. We have,
and we will again.
In our 2016 letter, we borrowed a phrase from the musical Hamilton—“the world turned upside down.”
At the time, we were referring to the presidential election and responses to it. This year, the world
turned upside down, again. The culprit this time was a virus and the world’s response to it. We thought
a common enemy would unite the world, if not the world, certainly our country. In some cases, like
the remarkable speed with which vaccines were developed and tested, the world has come together.
However, the pandemic (and various responses to it), have too often been used to widen divisions,
rather than promote unity. Our hope is that people recall that far more unites us than divides us. Seeing
each other as people, not members of some “other” group with whom we have nothing in common, will
help us recapture what Abraham Lincoln called, “the better angels of our nature”.
1
Park National Corporation: Where you mean more. Last year was not what anyone expected. From March to July, many commentators
were forecasting dire results in the financial industry, driven by increased loan losses
from businesses forced to shut down. While some industries were hammered by lockdowns,
others found ways to pivot and even thrive. Thanks to our remarkable bankers, we not only
pivoted, we found ways to serve more, and more efficiently. What follows is a recap of last year.
The Park Family 2020 Timeline
March
Those who follow college sports are familiar with March Madness™. It is a shorthand description of
the NCAA men’s basketball tournament, largely conducted in March. Last March’s madness was not
confined to the tournament. That was cancelled, along with many other events. The world confronted
a new reality: were you part of an “essential” or a “non-essential” business? To complicate matters,
seemingly every jurisdiction defined “essential” a tad differently. Fortunately, banking was determined to
be essential.
In the middle of March, 40 of our colleagues were working remotely, on average. In two weeks, that
number jumped to over 800. It now totals around 1,000. We asked those who could work remotely
to do so. At the same time, our branch colleagues who typically serve customers face-to-face found
themselves talking through masks, plexiglass and drive-thru speakers. They have displayed remarkable
resilience and patience, as have our customers.
As a way to remain connected as the Park Family, we began sending a message to all colleagues,
every day. An excerpt from the first one is here:
Our strategic plan states that we serve 7 stakeholders: customers, colleagues, communities,
partners, shareholders, boards and regulators. Your leaders have been working on plans to
serve each group as we all deal with the coronavirus.
Here’s our general thinking to this point. More details will be shared by your leader:
General
We are committed to supporting our state and public health leaders in protecting our
communities from the impact of the spread of COVID-19 virus
Pay
All associates will be paid normally despite any absences related to this COVID-19 situation
Work directions
In-person meetings should be limited as much as possible, and are discouraged
All work-related travel via airline is prohibited, with exceptions granted only by Leadership
Group members
One of our greatest strengths is our resilience. We have been, and will be, here for each other,
for our customers, for our communities. While no one, including us, has all the answers, we will
do the best we can with the facts we have.
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Park National Corporation: Where you mean more. April
We settled in to new routines. Daily update phone calls with leaders. Leader phone
calls with colleagues. Early adopters employing WebEx and Zoom tools (kids, significant
others and pets welcome). We adapted to work-from-home, school-at-home, cancelled after-
school activities and numerous other changes in our day-to-day activities. The signals from medical
professionals and political leaders were murky, as no one seemed to have a handle on how to respond
to the virus. Answers varied from total lockdown to business as usual. What was not business as usual
for your Park team was a record level of mortgage loan applications. Rates had fallen, and the pace of
acquisition and refinance activity reached unheard-of levels.
Our daily Park Family messages began to broaden in scope as we tried to balance timely information
with timeless wisdom—the balance of what we needed to know today with what we should never
forget. Here are excerpts from our April 10, 2020 message:
Remember our equation: E + R = O (Event + Response = Outcome). The event is the event. The
best result comes when we see the event as it is.
“When you’re weary, feeling small
When tears are in your eyes, I’ll dry them all
I’m on your side, oh, when times get rough
And friends just can’t be found
Like a bridge over troubled water
I will lay me down
Like a bridge over troubled water
I will lay me down”
Simon & Garfunkel, “Bridge over Troubled Water”
We have people who are weary, and perhaps feeling small. We also have many, many colleagues
who are bridges—drying eyes and being a friend when times get rough. At some point, you will
be one or the other. Remember: we cry and we help others who are crying for the same reason:
We care…#PRKStrong
“Life experience a passing day
Time will witness, what the ole folks say
Getting stronger every day
Strength is written in the stone”
Earth, Wind & Fire, “In The Stone”
“I do the very best I know how—the very best I can; and I mean to keep on doing so until the
end.” Abraham Lincoln
“Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the
beginning.” Winston Churchill
Lincoln and Churchill are worth reading any time, but particularly now…
3
Park National Corporation: Where you mean more. As you may see, our daily messages had morphed from mere information to a means
to connect—through information, pictures, songs, poetry and quotes. Colleagues who
had felt isolated (at home or in the office) reported that they felt less alone knowing the world
was still turning and that the Park Family was still Serving More.
Payment Protection Program and Loan Modifications
In late April, the federal government passed the CARES Act, which included legislation authorizing the
Small Business Administration’s (SBA) Paycheck Protection Program (PPP). It was a novel solution to aid
business owners suffering due to COVID-19 and COVID-19 lockdowns. Our commercial lenders, led
by Robert N. Kent, Jr., assembled a team including Alan Anderson, Linda Staubach and Nathan Veith,
that stood up a process enabling us to originate, close and book roughly 18 months of commercial
loan volume in 8 weeks. And our SBA team led by Eric Sideri, Tasha Richer and Rachel Karns, nimbly
navigated the shifting currents of the CARES Act and related SBA requirements. This occurred while
most, if not all, of our commercial and SBA team members were working remotely.
We originated 4,439 PPP loans for $543.1 million to our customers and some prospects that had
been unable to obtain PPP loans elsewhere. Of these, nearly 40% were to non-profit, minority-
owned and female-owned businesses. Our average PPP loan size was $122,000.
Park, like many others in the banking industry, provided additional support to borrowers in response
to the COVID-19 pandemic through the use of loan modifications. Our lenders worked with borrowers,
providing modifications in the form of either interest only deferral or principal and interest deferral
for periods of up to 90 days. These modifications were structured to best address each individual
customer’s current situation. Park modified 5,005 consumer loans and 1,399 commercial loans in
2020, in each case related to a hardship caused by the pandemic.
We were grateful for the opportunity to serve customers and some prospects more in 2020 through
the PPP and through our loan modification program. These programs helped save jobs throughout
the communities that we serve and supported those most significantly impacted by the COVID-19
pandemic.
Despite uncertainties about the pandemic and its economic impact, falling rates sowed seeds for
a record year of loan originations. Additionally, changes in customer spending habits coupled with
historic government support programs helped deposit totals begin to swell.
May
On May 4th, as the world wrestled with the isolating effects of working from home and lockdowns, we
introduced a new way to engage with a Park banker: ParkDirect. ParkDirect is a digital application with
a real banker behind it. You know your banker, because you choose your banker. He or she serves as
your contact for anything that needs a bit of a human touch. Customers of all ages have told us they
value the combination of digital elegance and human warmth. They have used it for everything from
opening new deposit accounts to correcting payments that went awry to obtaining a mortgage loan.
With ParkDirect, your banker is sitting next to you, wherever you are.
4
Park National Corporation: Where you mean more. Here’s a comment from one of our customers that captures ParkDirect’s role in
her life:
“I would also like to mention that I love this App because it’s a much easier way of
requesting/receiving documents without making phone calls. I know you all are very busy
and receive constant calls daily, but this App is life changing!”
As ParkDirect leader Michelle Hamilton says: “Life changing. That’s what we’re aiming for”.
Indeed we are.
June-September
In last year’s letter, we announced that we were on our Brand Journey that produced one, unified
brand promise—Where You Mean More—and one brand name: Park National Bank. The heavy lifting of
executing our brand unification occurred throughout 2020, but a good bit of the most visible changes
occurred from June through September. Signs were changed out, mobile Apps united into one, debit
cards exchanged, ATMs updated, new stationary, envelopes….the list was substantial. And it occurred
in varying degrees of lockdown and/or physical distancing. Colleagues and customers alike were
energized by the clean new look. Here’s an email and photo we received from Tracy Woodruff, manager
of our Easley, SC office:
“I had a couple walk into the bank this afternoon. The man said very loudly, “who is your manager”. I did
not know whether to run/hide or admit it.
He then asked if I was from Newark. I told him no, I am originally from
Indianapolis.
Then he proceeded to say he was originally from Newark, Ohio but had
moved to South Carolina in 1976.
He said he wanted to show me something. He was carrying a jacket
with him that he received in 1972 when he coached Little League in
Newark (note the back of the jacket says Park National).
He said his son works at Publix grocery store, in our parking lot, directly
behind us. His son noticed our sign recently changed to PNB. He told
his dad and his dad said, no way this is the same Park National Bank
from little Newark, Ohio. His son researched it online and found we are one and the same. He was so
excited, he could not wait to show us his PNB jacket from 1972, that still fits him.
This gentleman used to know Jerry Nethers and Frank Farrington who worked with PNB years ago,
maybe you know them.”
We knew Frank, and we know Jerry.
Loan and deposit balances continued their upward climb, defying nearly every observer’s expectations.
5
Park National Corporation: Where you mean more. Mobile/Online “Upgrade”
A number of things went well in 2020. One that did not was a mobile and online banking
upgrade. While many people upgraded without incident, far too many suffered unnecessary
anguish and concern over what should have been a positive move. Our Customer Care Center,
our retail bankers and special teams of subject matter experts banded together to help our customers
through a trying time.
We learned much from this experience and we won’t repeat it.
Year-end
Years rarely end as expected. This year was no different. We received a $20 million recovery on a
previously charged-off loan from our legacy Vision Bank assets. This was the result of unrelenting effort
over years and we are grateful for the perseverance of all who contributed to this outcome.
Total loans increased by $676.4 million, or 10.4%, to $7.2 billion at December 31, 2020 compared to
the year-end balance in 2019. PPP loans totaled $337.1 million at December 31, 2020 and are included
within the commercial, financial and agricultural category listed in the table below. Excluding PPP
loans, total loans increased by $339.3 million, or 5.2%, ending the year at $6.84 billion. The table below
provides an overview of our loan totals at December 31 over the last five years.
Loans by Type (by year)
(in thousands)
2020
2019
2018
2017
2016
Commercial, financial and agricultural
$1,588,989
$1,185,110
$1,072,786
$1,053,453
$994,619
Construction real estate
343,421
331,699
248,274
181,470
188,945
Residential real estate
1,813,044
1,892,726
1,793,618
1,725,224
1,808,497
Commercial real estate
1,748,189
1,609,413
1,283,045
1,167,607
1,155,703
Consumer
Leases
1,659,704
1,452,375
1,292,136
1,241,736
1,120,850
24,438
30,081
2,273
2,993
3,243
Total loans
$7,177,785
$6,501,404
$5,692,132
$5,372,483
$5,271,857
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Park National Corporation: Where you mean more. Two of our lending areas, mortgage lending, led by Chris Hiner and indirect
installment lending (largely vehicles financed through dealerships), led by Rob Springer,
experienced record originations in 2020, as highlighted in the tables below:
Mortgage Origination Volume (by year)
(in thousands)
2020
2019
Sold
Portfolio
$1,014,965
$267,042
280,673
256,946
Construction
137,248
93,524
Service released
11,381
72,839
Total mortgage originations
$1,444,267
$690,351
Indirect Installment Loan Originations (by year)
2020
2019
2018
($ in thousands)
Number
Dollars
Number
Dollars
Number
Dollars
Indirect Loans
35,957
$749,875
28,300
$538,359
24,634
$442,901
Our Trust and Investments team continued to build new relationships in 2020. Our approach is not about
trying to time the market or take unnecessary risk. Rather, we take a deliberate, long-term approach
to investing. Our goal is simply to help our customers achieve their goals, maximizing opportunities
and minimizing risks through diversification and careful portfolio construction. Growth in assets under
management (AUM) is shown in the table below:
Trust and Investment AUM (market value at year end)
(in thousands)
2020
2019
2018
2017
2016
Trust AUM
$6,876,023
$6,263,085
$5,326,210
$5,382,207
$4,799,495
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Park National Corporation: Where you mean more.
Other Thoughts
Social vs. Physical Distancing
There is too much social distancing already, exacerbated by a toxic combination of 24-hour news
plus isolation plus social media fanning already entrenched ideologies. Physical distancing means
staying 6 feet away from each other. Nothing more. We look forward to watching physical and social
distancing shrink so we can shake hands and hug loved ones.
Diversity and Inclusion (D&I)
A number of tragic incidents last year raised simmering issues of diversity, inclusion and equality.
Readers of these letters know we abhor prejudice of any type. When one human views another human
as an object, the person thus viewed is wounded and scarred. And the one doing the viewing is
displaying the most basic level of prejudice…assigning a label to a person dehumanizes them; it is at
best intellectual laziness; at worst it is prejudice—prejudging, without exerting the effort to learn who a
person is and where he/she is on his/her journey.
Our thinking on the topic of D&I derives from our belief in the foundational influence of mindset. If our
mindset is outward, we think of others beyond ourselves; we see others as people. If our mindset is
inward, we think first of ourselves; we see others as objects (obstacles, stepping stones or irrelevancies).
Put simply, we do things for people. We do things to objects. No one wants to be an object.
Why do we care about D&I? Our thinking now is the same as when we explained it to our colleagues in
September:
Why we are interested in D&I:
• The Outward Mindset is foundational for our organization. Seeing others as people is a
signal that we are operating with an Outward Mindset. Blindly grouping people by color,
ethnicity, gender, religious affiliation or any other category clouds the fact that they are
Laura, or Will, or Yew Lin, or Malcolm…in short, a person…with similar needs, challenges
and objectives.
• To deny a person’s perspective and/or voice is not only prejudicial, it ignores the
possibility that this person may have just the perspective we need to see (but haven’t),
and/or the voice we need to hear (but haven’t). We are looking for truth, not victory, and
we have blind spots others may illuminate.
• We want this organization to be the best it can be. Recognizing multiple views and voices
ensures we get the most robust view of each situation we face and thus may make the
most informed decision.
D&I is part of lifelong learning, growing and helping each other on the journey. We have been on that
journey for some time, and will be unwavering in our efforts to advance.
8
Park National Corporation: Where you mean more. Books that moved/informed/enlightened us
• The Splendid and the Vile, by Erik Larson
• Freedom’s Forge, by Arthur Herman
• Morality: Finding the Common Ground in Divided Times, by Lord Rabbi Jonathan Sacks
• The American Story: Conversations with Master Historians, by David Rubenstein
• 212 The Extra Degree, by Sam Parker and Mac Anderson
• Unlocking Leadership Mindtraps: How to Thrive in Complexity, by Jennifer Garvey Berger
• Long Walk to Freedom, by Nelson Mandela
• Letter from a Birmingham Jail, by Martin Luther King, Jr.
• Four Reasonable Men, by Brand Blanshard
• Narrative of the Life of Frederick Douglass, by Frederick Douglass
Before We Look Ahead
As we experience every year, we bid a fond farewell to colleagues who departed in 2020, and we offer
a warm welcome to those who joined us. We are especially grateful for the service of directors of our
advisory boards who have retired and to associates who concluded their careers at Park. We continue
to grow and enjoy success resulting from the collective outreach and dedication of our colleagues. We
express our sincere gratitude to all who made 2020 successful.
Looking Ahead
We don’t invest a lot of time predicting the future. We do invest a great deal of time thinking about
possibilities and trends. One trend is irrefutable: our customers now engage with us increasingly
through digital channels rather than in-person channels. At the same time, we believe there will always
be a role for those who can humanize a digital encounter. One lesson from the pandemic and responses
to it is that people seem to value a degree of predictability and a degree of humanity. That is, if I call/
text/write to you, will you respond? If so, I’ve found a friend, a person on whom I can count. When the
world turns upside down, this is what we’ve found customers value most in their banking relationship—
knowing they have a Park banker on whom they can count.
Customers and communities have counted on Park bankers for well-over 100 years. Over the
next 100, we will meet people where and how they want to be met: in person, through a digital
channel or any combination that suits them. Our interest is in Serving More.
We are grateful for your support, and do not take it lightly. Please call if we may help you or anyone you
know. We are here.
All the best to you and yours,
David L. Trautman
Chairman and CEO
740-349-3927 (w)
740-403-9051 (c)
Matthew R. Miller
President
740-349-0402 (w)
330-904-1725 (c)
C. Daniel DeLawder
Chair, Executive Committee
740-349-3746 (w)
740-328-9221 (c)
9
Park National Corporation: Where you mean more.
7,700+
families purchased a
new home or refinanced
their current one to put
themselves in a better
financial situation.
10
Park National Corporation: Where you mean more. We grew with our customers.
Even though the pandemic changed how we interacted with one
another, life was still happening for our customers and we were there to
support them through their milestone moments.
We found success through vehicle loans this past year, working
with customers’ growing auto needs. We helped families get their
first camper, RV, or boat for a much-needed change of scenery for
travel and vacations while still supporting the usual milestones like a
teenager’s first car or bigger wheels for new additions to the family.
Through evenings and weekends, our team of bankers rapidly approved
consumer loans for 42,518 customers who needed more space or
more recreational time with their family.
Our teams also worked tirelessly to keep home dreams alive, getting
business done despite COVID’s impact on processes such as
inspections and receiving titles. Our mortgage specialists helped 7,758
families purchase new homes or take advantage of current rates to
refinance their home to put themselves in a better financial situation.
We helped 741 first-time home buyers get approved for $101 million
of our $350 million in new home loans, extended $57 million in home
equity lines of credit and aided in $1.1 billion in home refinancings for
current owners.
11
Park National Corporation: Where you mean more. 40%
year-over-year
growth in checks
deposited through
our Apps.
12
Park National Corporation: Where you mean more. We provided more direct
solutions.
Use of digital services continued to grow in 2020 as we provided
greater technology and convenience to serve our customers. People
are trying different channels like online and mobile Apps to conduct
their banking. Total mobile deposit transactions increased by 40%
in 2020, which led to nearly $410 million in deposits, up from $266
million in 2019. The success continued with business deposits, as the
total number of deposit transactions grew from almost 37,000 in 2019
to nearly 60,000 in 2020, an increase of 62%, with the total deposit
amount exceeding $213 million.
Customers completed more than 3.4 million transactions through our
ATMs in 2020 and we will offer customers improved functionality and
greater convenience with our new ATMs in 2021.
We launched the ParkDirect App, adding another layer of accessibility
to our services. Our experienced banking staff continues to help
customers create personalized solutions when they need it, just like in
the office. In 2021, we will work to deliver products and services that
compare favorably in a digital world and complement what we do
best—build strong relationships.
13
Park National Corporation: Where you mean more. 65kjobs were preserved
through the Paycheck
Protection Program,
helping small businesses
maintain their workforces.
14
Deanna West-Torrence,
Executive Director
North End Community
Improvement Collaborative, Inc.
Park National Corporation: Where you mean more. We took care of businesses,
and our colleagues.
Even in turbulent times, our commitment to our customers held strong
as we continued to find new ways to reimagine our personalized,
hands-on approach we’ve always been known for delivering.
When our community started to feel the strife caused by COVID-19,
we answered the call and mobilized a special response team of front-
line bankers to provide specific support. We were able to bring custom
solutions, professional advice, and peace of mind to more than 6,400
customers with loan modifications. We met people where they needed
us, whether it was at their doorstep, the nursing home, or their place of
business to make sure paperwork got signed.
We also stepped up for our local businesses in Ohio, Kentucky, and
across the Carolinas, lending $543.1 million through more than 4,400
loans in the Paycheck Protection Program (PPP). We helped these
businesses maintain their workforces, preserving more than 65,000
jobs through PPP. We also worked with the SBA on behalf of our
borrowers to get $260.4 million and counting in loan forgiveness (as of
January 31, 2021).
Every Park associate was paid during these unprecented times, without
exception. Programs were set up for our associates to safely work from
home so they could continue to serve customers and also care for their
families. On top of that, bonuses were paid to those who needed to be
on site for their work. We will continue to support the community and
Park associates when they need it in 2021 and beyond.
15
Park National Corporation: Where you mean more. Serving more in our
community.
Community support didn’t waiver.
When fundraisers and events had to be cancelled due to the pandemic, we honored monetary and community
promises to our non-profit partners. We always found a way to show our support, including conducting board
meetings via video conference, hosting COVID safe in-person efforts and donating over $4 million dollars to
1,200 local organizations such as shelters, theaters and clubs.
We made it easier for seniors.
Our Freedom Years program helped seniors connect on video platforms such as Zoom and WebEx to enjoy
company with friends and family during the shutdown, providing a virtual way to spend time with loved ones
without leaving the comfort and safety of their homes. Freedom Years also offered video chat sessions on
topics like fraud awareness, as well as fun activities like cooking and home décor classes.
We continued to support youth organizations.
Whether it was through schools or youth teams, we came through and customized sponsorships for more than
300 organizations as their conditions and needs changed throughout the year.
We didn’t forget the importance of planning.
Throughout 2020, we helped thousands of customers with concerns over investments, retirement, and
rollovers. We also aided businesses in retirement planning for their employees, giving a variety of local
employers peace of mind to more than 500 of their workers by setting up retirement plans with our planning
professionals.
Education was still a priority.
It was an honor to support educators whose response during this time was an inspiration. We donated
$600,000 to local school programs, even if events were cancelled. In addition, we contributed to local drives
raising money to provide school supplies, clothing and hygiene products to students and families in need
during this difficult time.
16
Park National Corporation: Where you mean more. 17
Park National Corporation: Where you mean more. Bank Leadership
Todd Bogdan
Chief Information Officer
Adrienne Brokaw
Chief Auditor
Brady Burt
Chief Financial Officer
Tom Button
Chief Credit Officer
Tom Cummiskey
Chief Trust and
Investment Officer
Dan DeLawder
Chair, Executive
Committee
Bob Kent
Chief Operations Officer
Mark Miller
Director of Corporate
Services
Matt Miller
President
Cheryl Snyder
Chief Retail Officer
David Trautman
Chairman and CEO
Laura Tussing
Chief Experience Officer
Steve Wells
Director of Regional
Banking
Jeff Wilson
Chief Risk Officer
18
Park National Corporation: Where you mean more. PRK Board of Directors
Donna M. Alvarado
President
C. Daniel DeLawder
Chair, Executive Committee
F.W. Englefield IV
President
AGUILA International
Park National Corporation
Englefield, Inc.
Director since 2013
Director since 1994
Director since 2005
Alicia Sweet Hupp
President and CEO
Sweet Manufacturing
Company
Director since 2015
Jason N. Judd
Senior Vice President
Big Lots, Inc.
Stephen J. Kambeitz
Private Investor
Timothy S. McLain
Vice President
Matthew R. Miller
President
Robert E. O’Neill
President
McLain, Hill, Rugg &
Associates, Inc.
Park National Corporation
Southgate Corporation
Director since 2019
Director since 2010
Director since 2010
Director since 2019
Director since 2013
Mark R. Ramser
President
Ohio Cumberland Gas
Company
Julia A. Sloat
Chief Financial Officer
American Electric Power
Company, Inc.
David L. Trautman
Chairman and CEO
Leon Zazworsky
President
Park National Corporation
Mid State Systems, Inc
Director since 2019
Director since 2015
Director since 2005
Director since 2003
William T. McConnell Emeritus, Director since 1977
Executive Officers
Brady T. Burt
Chief Financial Officer
C. Daniel DeLawder
Chair, Executive Committee
Matthew R. Miller
President
David L. Trautman
Chair and CEO
19
Park National Corporation: Where you mean more. Advisory Board Members
Carolina Division
David B. Barnett
Retired, Park National Bank
Carl R. Bartlett
Retired
Charlotte Division
Kenneth R. Beuley
The Keith Corporation
Dr. Jack M. Cathey
University of North Carolina at Charlotte
W. Louis Bissette Jr.
McGuire, Wood & Bissette Law Firm
Terrence L. Cash
Caman Group
Louis Foreman
Enventys
Charles T. Hodges
New Forum
T. Alexander Evins
Parker Poe Adams & Bernstein, LLP
David L. Hood, Jr.
Hood, Hargett & Associates
Marsha H. Gibbs
Gibbs International
George M. Groome
Colton, Groome & Company
John D. Kimberly
Park National Bank
Samuel H. Maw Jr.
Retired
D. Byrd Miller III
William Barnet & Son, LLC
Joseph M. Pazdan, II
McMillan Pazdan Smith Architecture
John S. Poole
Retired, Carolina Alliance Bank
William Allen Rogers, II
Ewing Capital Partners, LLC/Allen C. Ewing
& Co.
Cheryl L. Snyder
Park National Bank
L. Terrell Sovey
Management Advisory Services
Larry A. Webb
KDS Commercial Properties, Webb
Development, LLC
W. Lewis White, Sr.
W. Lewis White Company
Central Division
Donna M. Alvarado
AGUILA International
C. Daniel DeLawder
Park National Bank
F.W. Englefield, IV
Englefield, Inc.
Jason N. Judd
Big Lots
Stephen J. Kambeitz
Private Investor
William T. McConnell
Director Emeritus, Park National Bank
Matthew R. Miller
Park National Bank
Robert E. O’Neill
Southgate Corporation
Julia A. Sloat
American Electric Power
David L. Trautman
Park National Bank
Leon Zazworsky
Mid State Systems, Inc.
J. Blaine Jackson
Park National Bank
Dennis W. Moser
The Moser Group
Donald Philip Renaldo, M.D.
Donald Automotive Group
Sara C. White
CLT Residential
Cincinnati Division
Michael T. Brandy
Brandicorp
Daniel L. Earley
Retired
Jeanne M. Golliher
Cincinnati Development Fund
Martin J. Grunder, Jr.
Grunder Landscaping Company
Richard W. Holmes
Retired, Pricewaterhouse Coopers, LLP
Larry H. Maxey
Synchronic Business Solutions
Thomas E. Niehaus
Vorys Advisors LLC
Adam T. Stypula
Park National Bank
East Division
Daniel J. Atkinson
Muskingum Valley Health Centers
Michael L. Bennett
Second Capital Consulting, LLC
Julie A. Brown
Fink’s Harley-Davidson, Southside
Collision, Fink’s Quality Cars and Fink’s
Custom Vans
Clinton W. Cameron
Cameron Drilling Company
Ward D. Coffman, III
Coffman Law Offices
Scott D. Eickelberger
Kincaid, Taylor and Geyer
Dr. Susan K. Hasseler
Muskingum University
Patrick L. Hennessey
P&D Transportation
Henry C. Littick, II
Southeastern Ohio Broadcasting Systems
Thomas M. Lyall
Chair, East Division
Timothy S. McLain, CPA
McLain, Hill, Rugg & Associates
Patrick L. Nash
Park National Bank
Timothy Thompson
Primary Aim
Miami Division
Dr. Richard N. Adams
Retired, Representative of Ohio General
Assembly
Tamara L. Baird-Ganley
Baird Funeral Home
Michael C. Bardo
Retired, Hartzell Industries
Rick M. Heinl
Repacorp, Inc.
Dr. Douglas D. Hulme
Retired, Oakview Veterinary Hospital
Timothy Johnston
Retired Consultant
Scott E. Rasor
Park National Bank
W. Samuel Robinson
Retired, Murray Wells Wendeln & Robinson,
CPAs
North Division
Mark Breitinger
Milark Industries, Inc.
Michael L. Chambers
J&B Acoustical, Inc.
Southeast Division
Charles P. Bird, Ph.D.*
Retired, Ohio University
Dean DeRolph
Kumler Collision and Automotive
Jennifer Johns Friel
Midwest Fabricating Company
Leonard F. Gorsuch
Fairfield Homes
James L. McLain, II
J. McLain CPA Group
Jonathan W. Nusbaum, M.D.*
Retired Surgeon
S. Alan Risch
Risch Drug Stores
Laura F. Tussing
Park National Bank
Jennifer Gorsuch Walters
Fairfield Homes
Stephen G. Wells
Park National Bank
West Central Division
R. Andrew Bell
Marsh & McLennan Agency
Elizabeth A. DeLaney
Spherion Mid-Ohio Employment Services
John A. Brown
Park National Bank
Chris R. Hiner
Park National Bank
Michael L. Kocher
MKB Farms Ltd.
Jeffrey S. Monica
McDonald’s
Linda H. Smith
Ashwood, LLC
Rick R. Taylor
Jay Industries, Inc.
North Central Division
Robert E. Boss
Park National Bank
Timothy R. Cowen
Cowen Truck Line
Lois J. Fisher
Lois J. Fisher & Assoc.
Christopher R. Gabrelcik
Lubrication Specialties, Inc.
Korey M. Kidwell
Murray, Rauzi, Kidwell & Cunningham, Ltd.
William B. Levering
Levering Management, Inc.
Daniel L. Mathie
Critchfield, Critchfield & Johnston, Ltd.
Matthew D. Miller
Mayor of Ashland
Mark R. Ramser
Ohio Cumberland Gas Company
Kim M. Rose
Critchfield, Critchfield & Johnston, Ltd.
Vickie A. Sant
Chair, North Central Division
Roger E. Stitzlein
Loudonville Farmers Equity
Chris D. Tuttle
Amish Oak Furniture Company
Gordon E. Yance
Retired, Park National Bank
Alicia Sweet Hupp
Sweet Manufacturing Company
Larry E. Kaffenbarger*
Kaffenbarger Truck Equipment Company
Thomas P. Loftis
Midland Properties
John McKinnon
Clark Schaffer Hackett & Co.
Scott D. Michael
Michael Farms
Dr. Karen E. Rafinski
The Registry
Chester L. Walthall
Walthall Holding Co. Inc.
Robert A. Warren
Hauck Bros.
West Division
Steven C. Badgett
Retired, Park National Bank
Tyeis Baker-Baumann
Rebsco
Wayne G. Deschambeau
Wayne HealthCare
Travis J. Faber
Faber & Associates
Travis L. Fliehman
Fliehman Law Group
Jeffrey E. Hittle
Hittle Buick GMC
Michael J. Pax
Pax Machine Works
John E. Swallow**
Retired, Park National Bank
*Retired as of 12/31/20
**Retired as of 1/29/21
20
Park National Corporation: Where you mean more. Carolina Region
Buncombe and Henderson Counties (NC)
Anderson, Greenville, Pickens and Spartanburg Counties (SC)
Regional Leaders
Tim Camp
Commercial Banking Leader
Leslie Minnis
Home Lending Leader
Coleman Edmunds
Retail Banking Leader
Jim Honeycutt
Trust Leader
John Kimberly
President
Contact Information
200 South Church Street
Spartanburg, SC 29306
864-208-0844
john.kimberly@parknationalbank.com
About our region...
80 associates • 6 communities • 7 offices
21
Park National Corporation: Where you mean more. Central Ohio Region
Athens, Fairfield, Hocking and Licking Counties
Regional Leaders
Bryan Campolo
Commercial Banking Leader
Erica Chance
Consumer Lending Leader
Brian Elder
Home Lending Leader
Eric Croft
Retail Banking Leader
Laura Tussing
Trust Leader
Laura Tussing
President
Contact Information
50 North Third Street
Newark, OH 43055
740-681-8218
laura.tussing@parknationalbank.com
About our region...
152 associates • 13 communities • 17 offices
22
Park National Corporation: Where you mean more. Eastern Ohio Region
Coshocton, Guernsey, Muskingum, Perry and Tuscarawas Counties
Regional Leaders
Alton Thompson
Commercial Banking Leader
Matt Colwell
Consumer Lending Leader
Paula Meadows
Home Lending Leader
Steve Haren
Retail Banking Leader
Jody Spencer
Trust Leader
Pat Nash
President
Contact Information
14 South Fifth Street
Zanesville, OH 43701
740-455-7207
patrick.nash@parknationalbank.com
About our region...
152 associates • 13 communities • 17 offices
About our region...
104 associates • 8 communities • 15 offices
23
Park National Corporation: Where you mean more. Metro Locations
Clermont, Franklin and Hamilton Counties (OH), Jefferson County (KY),
Mecklenburg County (NC)
Blaine Jackson
Charlotte Market President
Contact Information
1111 Metropolitan Avenue
Charlotte, NC 43701
704-943-5718
blaine.jackson@parknationalbank.com
Adam Stypula
Cincinnati Market President
Contact Information
3825 Edwards Road
Cincinnati, OH 45209
513-718-6045
adam.stypula@parknationalbank.com
Pete Cassanos
Columbus Market President
Contact Information
200 S. Civic Center Drive
Columbus, OH 43215
614-228-5024
pete.cassanos@parknationalbank.com
Andrew Holden
Louisville Market President
Contact Information
545 South 3rd Street
Louisville, KY 40245
502-975-7170
andrew.holden@parknationalbank.com
About our metro
locations...
77 associates • 7 communities • 9 offices
24
Park National Corporation: Where you mean more. Northern Ohio Region
Ashland, Crawford, Holmes, Knox, Marion, Morrow, Richland and Wayne Counties
Regional Leaders
Frank Wagner
Commercial Banking Leader
Jerry Simon
Consumer Lending Leader
Ryan Smith
Home Lending Leader
Rachelle Dallas
Retail Banking Leader
Todd Hawkins
Trust Leader
Bob Boss
President
Contact Information
1 South Main Street
Mount Vernon, OH 43701
740-399-5166
robert.boss@parknationalbank.com
About our metro
locations...
77 associates • 7 communities • 9 offices
About our region...
215 associates • 18 communities • 24 offices
25
Park National Corporation: Where you mean more. Western Ohio Region
Champaign, Clarke, Darke, Greene, Mercer and Miami Counties
Regional Leaders
Pat Rastatter
Commercial Banking Leader
Eric McKee
Consumer Lending Leader
Scott Rasor
Home Lending Leader
Connie Craig
Retail Banking Leader
Peg Foley
Trust Leader
John Brown
President
Contact Information
40 South Limestone Street
Springfield, OH 45502
937-324-6877
john.brown@parknationalbank.com
About our region...
163 associates • 17 communities • 24 offices
26
Park National Corporation: Where you mean more. Shareholder Information
Stock Listing
NYSE AMERICAN Symbol – PRK
CUSIP #700658107
General Shareholder Inquiries
Park National Corporation
Brady Burt, Chief Financial Officer
50 North Third Street
Post Office Box 3500
Newark, OH 43058-9983
740-322-6844
brady.burt@parknationalbank.com
Dividend Reinvestment Plan
The Corporation offers a plan whereby participating shareholders can purchase additional Park National Corporation
common shares through automatic reinvestment of their regular quarterly cash dividends. All commissions and fees
connected with the purchase and safekeeping of the common shares are paid by the Corporation. Details of the
plan and an enrollment card can be obtained by contacting the Corporation’s Stock Transfer Agent and Registrar as
indicated below.
Direct Deposit of Dividends
The Corporation’s shareholders may have their dividend payments directly deposited into their checking, savings or
money market account. This direct deposit of dividends is free for all shareholders. If you have any questions or need
an enrollment form, please contact the Corporation’s Stock Transfer Agent and Registrar as indicated below.
Stock Transfer Agent and Registrar
The Park National Bank Shareholder Services
Post Office Box 1270
1 South Main Street
Mount Vernon, OH 43050-1270
740-399-5208 or 800-837-5266, ext. 5208
shareholderservices@parknationalbank.com
About our region...
163 associates • 17 communities • 24 offices
Form 10-K
All forms filed by the Corporation with the SEC (including our Form 10-K for 2020) are available on our website by
clicking on the “SEC Filings” section and then the “Documents/SEC Filings” section of the “Investor Relations” page.
These forms may also be obtained, without charge, by contacting the Chief Financial Officer as indicated above.
Website
parknationalcorp.com
parknationalcorp.com
50 North Third Street, Newark, OH 43055