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PCF Group

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FY2019 Annual Report · PCF Group
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PCF Group plc 

Annual Report & 
Financial Statements 
2019

Simple banking. At your service. 

PCF  Group  plc  is  the  AIM-listed  parent  company  of  the 
specialist bank, PCF Bank. 

PCF Bank offers retail savings products for individuals and 
lending products for consumers and businesses to finance 
motor vehicles, plant, equipment and property. 

Our  commitment  is  to  provide  great  customer  service 
through expertise and simplicity. 

Contents 

Company Information

Strategic Report

  Chairman’s Statement

  Chief Executive’s Statement

  Market and Business Overview

  Risk Overview

Corporate Governance Report

Audit & Risk Committee Report

Nomination Committee Report

Remuneration Committee Report

Directors’ Report

Risk Management

Independent Auditor’s Report

Consolidated Income Statement

Consolidated Statement of Comprehensive Income

Consolidated Balance Sheet 

Consolidated Statement of Changes in Equity

Consolidated Statement of Cash Flows

Notes to the Financial Statements

Notice of Annual General Meeting

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Company Information 
PCF Group plc 

Directors

Tim Franklin Non-executive Chairman  
Mark Brown Non-executive  
Christine Higgins Non-executive  
Marian Martin Non-executive (appointed 25 July 2019)  
David Morgan Non-executive  
David Titmuss Non-executive  
Scott Maybury Chief Executive  
Robert Murray Managing Director  
David Bull Finance Director  

Company Secretary

Robert Murray 

Registered Office

Pinners Hall 
105-108 Old Broad Street 
London EC2N 1ER 

Registered Number

02863246 

Auditors

Nominated Adviser & Broker

Joint Broker

Registrars

Media & Investor Relations 

Ernst & Young LLP 
25 Churchill Place 
Canary Wharf 
London E14 5EY 

Panmure Gordon (UK) Limited 
One New Change 
London EC4M 9AF 

Shore Capital Limited 
Cassini House 
57 St. James’s Street 
London SW1A 1LD 

Computershare Investor Services PLC 
The Pavilions 
Bridgwater Road 
Bristol BS99 7NH 

Tavistock Communications Limited 
1 Cornhill 
London EC3V 3ND 

PCF Bank Limited is authorised by the Prudential Regulation Authority and 
regulated by the Financial Conduct Authority and the Prudential Regulation 
Authority, FRN number 747017. The Bank is registered in England and Wales, 
registration  number  02794633,  and  is  wholly  owned  by  PCF  Group  plc,  a 
company  registered  in  England  and  Wales,  registration  number  02863246 
and listed on the Alternative Investment Market. Certain subsidiaries of the 
Bank  are  authorised  and  regulated  by  the  Financial  Conduct  Authority  for 
consumer credit activities. Registered offices are at Pinners Hall, 105-108 Old 
Broad Street, London EC2N 1ER.

2

 
 
 
 
 
 
 
 
 
Strategic Report 

The strategic report provides readers with a holistic view of PCF Group’s business model, strategy, 2018/19 
performance and future prospects. 

Business highlights 
l Total new business originations up 86% to £276 million (2018 – £148 million) comprising  

l New business origination for ‘own portfolio’ increased by 50% to £222 million (2018 – £148 million); and 

l £54 million of ‘placed’ Azule new business origination generating £1 million of broker commission income  

l Portfolio growth of 55% to £339 million (2018 – £219 million) 

l Growth focus is on the prime end of the credit spectrum, with 74% (2018 – 70%) of originations in our top 

four credit grades 

l Retail deposits total £267 million (2018 – £191 million) with over 6,250 customers (2018 – 4,500) 

l Azule acquisition completed in early November 2018 and is performing ahead of expectation, generating  

£69 million of originations in the 11 months of ownership (12 months to June 2018 – £55 million) 

l Nascent bridging property finance operation originated £14 million of lending in first nine months 

l £10.75 million of new share capital was raised in February 2019 

l New £15 million Tier 2 capital facility put in place to support growth. This was undrawn at 30 September 2019 

Financial highlights 
l Operating income up 51% to £22.2 million (2018 – £14.7 million) 

l Statutory profit before tax up 54% to £8.0 million (2018 – £5.2 million) 

l Earnings per share up 35% to 2.7p (2018 – 2.0p) 

l After-tax return on equity increased to 12.6% (2018 – 10.3%), ahead of our medium-term target of 12.5% 

l Return on assets of 2.9% (2018 – 3.0%) 

l Recommended final dividend of 0.4p (2018 – 0.3p) which, if approved, will be paid on 9 April 2020 to 

shareholders on the Register at 20 March 2020 

l Net Interest Margin (‘NIM’) reduced slightly to 7.8% (2018 – 8.2%) with continued active management of 

lending quality through the cycle 

l Impairment charge of 0.8% (2018 – 0.5%), including the adoption of IFRS 9 which accounted for 0.1% of the 

increase  

l CET1 Capital Ratio of 18% (2018 – 19.3%) 

l Liquidity Coverage Ratio of 715% (2018 – 499%) 

l £63 million (2018 – £47 million) of unearned finance charges to contribute to earnings in future years 

Annual Report & Financial Statements 2019

3

 
 
4

Governance and culture  
The Board plays a key role in supporting and 
challenging the Group’s long-term strategic planning. 
This includes the responsibility to provide effective 
governance and a rigorous assessment of risk. This 
continues to be my focus. We completed a board 
effectiveness review in July 2019, and we believe the 
Board and its committees are working well. We have 
continued to strengthen this area with the recruitment of 
a new independent non-executive director, Marian Martin. 
This was in response to the recent changes in the UK 
Corporate Governance Code and in consultation with 
the Prudential Regulation Authority. The structure and 
effectiveness of our governance regime is fundamental 
to our success in bringing together the Group’s 
purpose, strategy, culture and standards of conduct.  

Outlook 
This has been a year of significant achievement. The 
Group has delivered financial success and diversified 
into two new business areas, while maintaining a 
prudent approach to lending. We are cognisant that 
growth is ahead of our original plan and we will 
therefore continue to invest in our infrastructure and 
operating model. Some of these costs are being brought 
forward ahead of plan and will help us build a robust 
structure for sustainable growth and continued success. 

Our lending portfolio is performing well, however, we 
acknowledge that there may well be some worsening 
of credit conditions over the next 12 to 24 months and 
we will maintain a cautious outlook. Given our still 
relatively small market share, we remain confident that 
we can continue to grow as planned, whilst maintaining 
our appetite for risk.  

We will continue to set ambitious targets and I look 
forward to building on the successes of 2019 in the 
coming year. 

Tim Franklin 
Chairman  

7 February 2020 

Strategic Report (cont’d) 
Chairman’s Statement 
for the year ended 30 September 2019

I am delighted to report the Group’s results for the 
year ended 30 September 2019, which show continued 
growth in our lending portfolio, profits and return on 
equity. The last 12 months have seen the delivery of 
key performance targets and accelerated progress and 
success on many fronts. Most notably, the Bank has 
successfully achieved our ambitious medium-term 
targets for our loan portfolio and return on equity. We 
are fortunate to have a highly committed and talented 
team at all levels of the business. On behalf of the 
Board, I would like to extend my congratulations to all 
our colleagues for their commitment and dedication in 
achieving these results and for the foundations this 
creates for the future. 

Over the year, we have continued to increase our 
lending to prime customers, whilst maintaining healthy 
margins, supported by retail deposits at an attractive 
funding cost. Our move towards better quality prime 
lending is aligned to our cautious outlook for the UK 
economy and we continue to reflect our appetite for 
risk through the pricing of our lending products. During 
the year we diversified our operating model by entering 
into new markets through the acquisition of the 
broadcast and media asset finance specialist, Azule, and 
the launch of a property bridging finance division. 
Through providing high levels of customer service and 
competitive rates, we have continued to welcome new 
retail deposit customers to the Bank. At 30 September 
2019, over 6,250 customers held deposit balances with 
PCF Bank totalling £267 million (2018 – £191 million). 

Profits, shareholder return and capital  
Profit before tax for the year ended 30 September 
2019 was £8.0 million (2018 – £5.2 million), an increase 
of 54%. This delivered 35% growth in earnings per 
share to 2.7p (2018 – 2.0p) in a year during which we 
successfully raised £10.75 million of new capital. These 
results are particularly pleasing as they include the 
cost of a new property bridging finance operation, as 
well as a small amount of further one-off costs related 
to the acquisition of Azule. These costs amounted to 
£517,000 in the year (2018 – £270,000).  

This strong set of results demonstrates our ability to 
grow our portfolio and improve earnings through 
operational gearing, putting to work our capital base and 
utilising our cheaper funding to scale up our banking 
platform. All the while, we have continued investment for 
the future through the recruitment of new staff and by 
making technology enhancements to promote 
efficiencies and meet the needs of our customers.  

Net assets increased by 38% to £58.8 million (2018 – 
£42.6 million), following the equity fund raising, and 
the Group Common Equity Tier 1 Ratio (‘CET1’) 
remained a healthy 18% (2018 – 19.3%). This capital 
position has been supplemented with a new £15 million 
Tier 2 capital facility which can be drawn, as required. 

The Board recommends the payment of a final 
dividend of 0.4p per ordinary share (2018 – 0.3p), 
which is a 33% increase over the previous year but 
retains a significant proportion of retained profits for 
growth. If approved, the dividend will be paid on  
9 April 2020 to shareholders on the register at  
20 March 2020. We continue to make a good return 
on our capital and intend to maintain a dividend policy 
that supports the capital requirement of the business 
and reinvests for the future. 

 
 
 
6

Strategic Report (cont’d) 
Chief Executive’s Statement 
for the year ended 30 September 2019

Diversification while protecting the core business 
We have made strong progress across the whole 
business this year. The strategy to diversify our asset 
classes and income streams is proving a great success 
and will play an important role in growing our lending 
portfolio in the coming years. Our established core 
business lines have made excellent progress against 
ambitious targets and we continue to deliver strong 
growth despite the challenging economic and political 
backdrop. 

The benefits of our strategic decision to become a bank 
are becoming increasingly evident. These include lower 
funding costs, an ability to reach and retain a wider 
range of customers, greater flexibility to diversify our 
business and a reduced reliance on wholesale debt. We 
have executed a low-risk growth strategy by initially 
growing in existing markets in which we already had an 
established risk appetite and control framework before 
looking to diversify our asset classes. 

This year’s results demonstrate the strength of this 
approach, delivering record portfolio growth. The 
benefits of scale will continue to accrue as operational 
gearing increases our earnings, against the significant 
fixed cost of establishing our banking platform. 

Increasing profitability 
Statutory profit for the year has increased to £8.0 million 
(2018 – £5.2 million). This is an increase of 54% and a 
considerable achievement, given the expense of 
establishing the property bridging finance division. 
Operating income increased to £22.2 million in the year 
(2018 – £14.7 million) as a result of strong portfolio 
growth. As expected, we experienced a decrease in 
our Net Interest Margin (‘NIM’), from 8.2% to 7.8%, as 
we continued to actively manage quality and a greater 
proportion of our portfolio became lower yielding, 
prime quality lending.  

Earnings per share increased strongly, up 35% to 2.7p 
(2018 – 2.0p). This is calculated off a larger capital base 
with an average number of shares in issue of 234 million 
(2018 – 212 million shares).  

Return on equity increased to 12.6% (2018 – 10.3%), 
taking us past our medium-term target of 12.5%. Return 
on assets reduced slightly in the year to 2.9%  
(2018 – 3.0%). The profit after tax for the year was 
£6.4 million (2018 – £4.2 million) on an effective 
Corporation Tax rate of 20% (2018 – 19%). 

Our cost-to-income ratio(1) reduced to 55.6% (2018 – 
57.1%). During a growth phase, the costs to build a 
bank operating model in areas such as IT, risk, 
compliance and audit are significant. Despite continued 
investment in the platform, staff resource and new 
business lines, I am pleased to report that income 
growth has kept pace with costs. 

We have recommended an increased final dividend of 
0.4p (2018 – 0.3p). It is our intention to retain a 
dividend cover that is commensurate with a strongly 
growing business and the capital-intensive nature of 
banking. A scrip alternative will also be available. 

(1) The cost-to-income ratio is now calculated as ‘cost 
over net interest margin’, previously it was ‘cost over 
gross interest’. 

2019 achievements 
Our achievements this year are the result of delivering 
on our key objectives. The main areas of achievement 
for the year have been 

l continued growth of the core businesses of asset 
finance and consumer motor finance by increased 
lending, particularly into the prime segments of 
each market; 

l diversification of the balance sheet, introducing 
new asset classes and new products either 
organically or through acquisition; 

l success against our £350 million portfolio and 12.5% 

return on equity targets; 

l development of a much-improved proposition to 
the broker-introduced consumer motor finance 
market by automating credit decision making and 
proposal acceptance; 

l capital planning to maintain shareholder return 

while preparing for the next stage of growth; and 

l continued investment in people, systems and 

infrastructure to build a bank that can in the longer 
term support a £1 billion portfolio. 

Business lines and portfolio 
New business originations in the year increased by 
86% to £276 million (2018 – £148 million), meeting our 
volume targets. The acquisition of Azule introduces a 
‘hybrid’ origination model where an element of new 
business is brokered to generate fee income. New 
business is placed with third party banks and finance 
companies for risk, pricing or concentration of 
exposure reasons, whilst enhancing return on equity 
for the Group. Azule placed £54 million of new 
business. The remainder of new business origination 
was for our own portfolio, amounting to £222 million 
(2018 – £148 million).  

The quality of new business origination met management 
expectation, with 74% of new business origination being 
to prime customers (2018 – 70%). Prime credit for PCF is 
defined as our top four credit grades where the customer 
has a clean credit profile and a low probability of default. 
Two of these credit grades have only been achievable 
since a lower cost of funds enabled the launch of lower 
yielding, lower risk products. 

Our total customer base is continuing to grow and at 
30 September 2019 totalled over 21,250 (2018 – 17,000). 

The lending portfolio grew by 55% to £339 million 
(2018 – £219 million). The portfolio is reported net of 
unearned finance charges of £63 million (2018 – £47 
million). These finance charges are future operating 
income already on the balance sheet and at this level 
provide almost 65% of next year’s operating income 
expectation. These future finance charges provide a 
level of certainty of earnings for future periods. 

Earnings are underpinned by the quality of the 
portfolio, which continues to perform well. We remain 
alert to trends in the credit cycle and the collection 
environment, which is less benign than at any time in 
the last five years. Impairment losses in the year were 
£2.2 million (2018 – £0.9 million), which represents a 
charge of 0.8% (2018 – 0.5%), of which 0.1% of the 
increase was attributable to the adoption of IFRS 9. 

Annual Report & Financial Statements 2019

7

Strategic Report (cont’d)

This charge is consistent with the underlying loss rates 
expected from the portfolio going forward and, in the 
second half of the year, we saw a slight reduction in 
the rate from 0.9% to 0.8%. The part of the portfolio 
reported as ‘up to date’ deteriorated slightly in the 
period to 95% (2018 – 96%). The less benign 
environment has been most noticeable in our Business 
Finance Division where the UK is experiencing an 
increased incidence of business failure across most 
industry sectors. The diversification of business lines will 
strengthen our asset base and widen our sources of 
income. In conjunction with our considerable experience 
in our two existing markets, we will continue to build a 
quality portfolio by maintaining the disciplines that have 
stood us in good stead over past credit cycles. 

The Group remains committed to its core markets, 
supporting consumers and SMEs in the purchase of 
motor vehicles, plant and machinery. We have 
considerable experience in these markets which 
continue to produce attractive returns and where the 
lending is supported by assets with strong collateral 
characteristics. We currently have no greater than a  
1% share in each of these existing markets and there is 
further scope to increase this. We are also excited to 
be introducing new business lines and products that 
show the same characteristics of margin and quality to 
build a sustainable, diversified portfolio for the future. 

Segmental business review 
Business finance 
The Business Finance Division has provided strong 
growth. Lending to SMEs to enable them to invest in 
vehicles, plant and machinery increased by 40% to £120 
million (2018 – £86 million). With our reduced cost of 
funds and longstanding relationships with introducers, we 
have been better able to penetrate the prime segments 
of this market, with 71% of originations being to prime 
customers. In addition, we have made extensive efforts 
in 2019 to increase our introducer database by recruiting 
additional business development managers.  

At 30 September 2019, the business finance portfolio 
had increased to £178 million (2018 – £121 million). This 
business line now makes up 52% of our total lending 
portfolio (2018 – 55%). Azule offers a product range 
similar to our Business Finance Division but, in this first 
year of ownership, we report on it separately below. 

Consumer finance 
Origination growth in consumer finance was also strong, 
considering the well documented decline in new motor 
vehicle sales. Consumer finance lending increased by 18% 
in the year to £73 million (2018 – £62 million). Our 
success is a result of our relative size in the used vehicle 
market, which has been much more resilient to the 
weakening consumer demand for cars, which has 
primarily affected new car sales. 96% of our consumer 
finance originations are for nearly new or older vehicles 
and PCF does not take residual risk by offering a 
Personal Contract Purchase (‘PCP’) product. Our success 
in consumer finance is also in part due to a specialisation 
in niche, leisure vehicles such as horseboxes and 
motorhomes. We also continue to have good customer 
retention with 10% of the total consumer finance volume 
this year being for existing customers of PCF. 

Our finance proposition in this market has undergone 
change over the year and this will continue to evolve in 
2020 as we extend auto-decisioning, which is a 
standard capability for operating in the prime consumer 
market. At 30 September 2019, the consumer finance 
motor portfolio was £128 million (2018 – £98 million). 

Azule asset finance 
Azule is a UK market leader in providing specialist 
funding and leasing services direct to individuals and 
businesses in the broadcast and media industry. Azule 
also operates in the audio visual and photography 
markets and offers its services across Europe, as well 
as the UK. Azule has a sales capability to place asset 
finance with banks and lending institutions, as well as 
originating asset finance for its own portfolio. One of 
the attractions of the acquisition was the synergies 
with PCF’s existing asset finance operations, given 
Azule’s focus on financing business-critical assets for 
prime credit grade customers.  

In the 11 months of ownership, Azule originated £69 
million of asset finance (12 months to June 2018 – £55 
million), £54 million of this was placed and contributed 
£1 million of fee income. The first year has been a great 
success and has triggered the payment of the first 
contingent consideration payment of £750,000, which 
was made on 5 November 2019. 

Our initial focus for Azule was very much on 
supporting the business, understanding the market 
dynamics and nurturing the successful sales culture 
within the organisation. Over the course of 2020, we 
will look to centralise some functions and monetise the 
synergies between the two businesses. 

Property bridging finance  
PCF recruited a small team of experienced staff to 
commence this operation organically. It provides 
finance for terms up to 18 months to property investors 
for the purpose of bridging and refurbishment. This is 
an opportunity to enter a £4 billion market place in a 
measured way. This product complements our existing 
businesses with a shorter duration profile and improved 
capital efficiency through a lower risk weighting. We 
commenced operations in January 2019 and transacted 
£14 million of new business in the first nine months.  
As a new business line, there was a cost to establishing 
the operation and the division contributed a loss before 
tax of £428,000 in the year. We expect a strong 
contribution to profits in 2020. 

Capital management and funding 
The net assets of the Group increased by 38% to £58.8 
million (2018 – £42.6 million). At 30 September 2019 
the CET1 Capital Ratio was 18.0% (2018 – 19.3%) and 
the liquidity measurement of Liquidity Coverage Ratio 
was 715% (2018 – 499%). These ratios were ahead of 
the minimum requirement.  

During the year, we successfully raised £10.75 million 
of new equity and supplemented this with a £15 million 
Tier 2 capital facility, with the ability to access this in 
tranches as required. In combination, these provide 
capital to support our strategic plan.  

The Bank increased retail deposit balances in the year 
to £267 million (2018 – £191 million). We now have over 
6,250 retail deposit customers (2018 – 4,500). We offer 
a range of products, with maturities from 100 days to 
7 years, and have an average balance outstanding of 
approximately £43,000 (2018 – £42,000) for an 
average term of 2.9 years (2018 – 2.5 years). The 
average cost of retail deposits has increased slightly in 
the year to 2.2% (2018 – 2.1%). The savings products are 
targeted at middle to older aged savers, providing ease 
of service by utilising our on-line application portal or 
by postal application if they prefer.  

8

Wholesale funding capacity has been enhanced through 
a new £30 million revolving credit facility. In addition, 
the Bank is a member of the Bank of England’s Sterling 
Monetary Framework, which provides access to 
schemes such as the Discount Window Facility and the 
Term Funding Scheme. 

Our funding strategy is to use retail deposits to fund 
growth, by matching business origination with fixed 
rate, fixed term deposits to preserve profit margin and 
reduce interest rate volatility. The Bank uses wholesale 
facilities to smooth liquidity and maturities where 
required, and to provide a diversified funding 
alternative to the retail deposit market. 

Regulation and the competitive environment 
Operational resilience creates a robust business model and 
it remains a matter for close scrutiny. We have adopted a 
proactive approach, having carefully considered the 
Prudential Regulation Authority (‘PRA’s’) Discussion Paper 
on ‘Building the UK finance sector’s operational resilience’. 
We have updated our plan to ensure we continue to focus 
and invest in operational resilience. The key is to ensure the 
Group is adequately identifying, assessing and managing 
its risks. This extends to managing the third-party risks that 
may arise within outsourced activities.  

In response to the PRA’s Supervisory Statement 
‘Enhancing banks’ and insurers’ approaches to managing 
the financial risks from climate change’, the Group is 
formalising its plan to respond to these future risks and 
will provide further detail as the year progresses. 

On 15 October 2019, the Financial Conduct Authority 
(‘FCA’) announced plans to regulate the way in which 
car retailers and brokers in the motor finance sector 
receive commission. A set of clear rules will be 
introduced in 2020 to address a lack of transparency 
and serve consumers better. PCF welcomes this 
initiative from the FCA, as we believe that disclosed 
and standardised commission rates will ensure better 
outcomes for customers and a level playing field for 
motor finance providers such as PCF. We do not 
envisage that our adherence to the new rules will have 
a significant impact on our operations. 

This is the first full year for implementation of accounting 
standard IFRS 9 ‘Financial Instruments’ requiring 
extensive work to model the impairment provision for 
our portfolio of loans. The Notes to the Financial 
Statements contain an explanation of the methodology. 
Over the course of the year our views on the political and 
credit environment have changed and, as a result, we 
have amended our risk weightings to reflect a less benign 
credit environment and a more uncertain outcome for 
Brexit. At the start of the year we increased the provision 
by a net £0.5 million as we moved from an incurred loss 
basis, IAS 39 to the expected loss basis, IFRS 9. This 
one-off increase is treated as an adjustment to brought-
forward retained profits and not as an expense in the 
current year income statement. The quantum of this 
adjustment is consistent with what would be expected 
from a collateralised lending portfolio. The IFRS 9 
provision at 30 September 2019 has increased in line with 
the growth in the portfolio as well as our changes in risk 
weightings. Our views on risk weightings will continue to 
reflect the wider global economic outlook, in addition to 
Brexit, as well as emerging risks such as the financial risk 
associated with climate change. 

People and resources 
During the course of the year PCF moved to larger 
premises, providing staff with a much-improved 
working environment and the capacity necessary to 
embark on the next stage of our growth. We have also 
taken the opportunity to improve the environment in 
the available space at Azule’s offices in Berkshire. The 
office relocation was successfully completed without 
disruption and I would like to thank the project teams 
for their commitment and excellence in delivery. 

Our staff numbers have now reached 110 full time 
employees (2018 – 73) split between the City of 
London and Berkshire offices and I would like to thank 
everyone for their contribution this year. During the 
year we welcomed Azule staff to PCF and we have 
enjoyed working with our new colleagues, who have 
proved to be an ideal fit. We also recruited a new Head 
of Human Resources, Suzie Yong, and I look forward to 
working with her on new programmes including topics 
such as culture, staff development and diversity. 

2020 strategic objectives 
We continue to set ambitious targets and objectives and 
our focus in 2020 will be to 
l launch our new streamlined system for consumer 

motor finance; 

l trial direct to consumer products on our new 

consumer platform; 

l develop a market leading portal for SME lending; 
l build out our property bridging finance division 

beyond the pilot initiative; 

l evaluate how Azule’s European capabilities could 

enhance PCF’s business in the future; 

l complete the integration of Azule operations to 

maximise its sales potential; 

l improve our customer journey for savers and 

borrowers with additional online functionality; and 

l optimise technology across the organisation to 

support scale and gain efficiencies. 

Current trading and outlook 
We have once again delivered on our strategic 
objectives, achieving our initial targets for portfolio size 
and return on equity ahead of time. Our next targets of a 
portfolio of £750 million and a return on equity of 15% by 
30 September 2022 remain in place, but our progress to 
date suggests that an aspiration of a £1 billion portfolio 
should not be beyond our reach in the medium-term. 

New business originations remain strong and we 
continue to maintain prudent underwriting standards, a 
cautious risk appetite and sensible terms of business. 
Our goal is to generate sustainable returns and, with 
our focus on a greater proportion of prime quality 
customers, our portfolio continues to perform well. We 
have a lending portfolio that has a wide spread of risk 
and, while we are not sanguine about the economic 
outlook, we feel our size, agility and well-established 
business model provide confidence for the future.  

Economic uncertainty does, however, remain a risk. 
This could manifest itself as reduced demand in our 
market places, a fall in our growth rate or rising 
impairments due to an economic downturn. Should 
these circumstances arise, we recognise this could 
slow our progress, but we have built and will continue 
to build PCF’s lending model on sound foundations, 
which will provide for our continued success. 

New business momentum has built up throughout the 
year, with September 2019 being a record month for the 
Group, which continued in October. Our diversification 
strategy has been a success and provides the Group 
with extra strength in depth. The Group is ahead of its 
plans in terms of growth, so we have accelerated 
investment in our technology platform, talent and 
governance framework. All this will leave us well placed 
to take advantage of market opportunities as they arise. 

Scott Maybury 
Chief Executive 

7 February 2020 

Annual Report & Financial Statements 2019

9

 
 
 
Strategic Report (cont’d) 
Market and Business Overview

Business model 
The Group’s core business has historically been the 
provision of vehicle and asset finance to consumers 
and SMEs, but during the year it diversified its lending 
operations by way of the acquisition of Azule Limited 
(‘Azule’) in November 2018 and the launch of a 
property bridging finance business in January 2019.  
As a result, we now have four lending divisions. 
l Business Finance Division, which provides finance 

for vehicles, plant and equipment to SMEs;  

l Consumer Finance Division, which provides finance 

for motor vehicles to consumers; 

l Azule, which specialises in providing finance to the 

broadcast and media industry; and 

l Bridging Finance Division, which provides property 
finance to professional property investors for the 
purpose of bridging, refurbishment and developer exit. 

These divisions are supported by a savings operation 
which offers notice and term deposit accounts to retail 
savers. 
Simple banking. At your service. 
We offer simple, easy to understand finance products 
using loan, conditional sale, hire purchase and finance 
lease agreements. 

Customers repay us by way of instalments and, where 
applicable, by a final balloon payment, and we maintain 
a focus on ensuring that these payments are affordable. 

Savings customers benefit from competitive interest 
rates for a range of term deposits and notice accounts. 

We aim to offer excellent levels of service to our 
customers, intermediaries and dealers by using 
technology to speed up processes whenever we can. 
Our risk philosophy 
The Group’s risk philosophy is to 
l provide finance for assets (vehicle, plant, 

equipment and property) which have strong 
collateral characteristics and readily identifiable 
re-sale markets; 

l have a wide spread of risk and avoid large 

concentrations of risk; and 

l ensure we understand our customers’ needs and 
that they are creditworthy and can afford the 
monthly payments due to us. 

Strategy for 2019 
Our strategic objectives for the year ended  
30 September 2019 were to 
l grow the core Consumer and Business Finance 
Divisions by way of increased lending to prime 
customers, who are defined as being in the top four 
of our eight credit grades, have clean credit profiles 
and a low probability of default; 

l improve the proposition for the broker-introduced 
consumer finance market by developing a new 
scorecard and using automation to enhance 
decision-making; 

l integrate and grow the Azule business; 
l complete the £20 million pilot scheme for property 

bridging finance; and 

l review capital optimisation and put in place a Tier 2 

capital facility to support our strategic plan. 

The Group had a successful year with new business 
originations reaching a record-breaking level of  
£276 million (2018 – £148million) due to the growth of 
the existing Consumer and Business Finance Divisions, 
as well as the impact of the recent diversifications into 
the broadcast, media and property sectors. The total 
of £276 million was comprised of the following. 

10

l Business Finance Division
l Consumer Finance Division
l Azule 
l Bridging Finance Division 

£120 million 
£ 73 million 
£ 69 million 
£ 14 million 

New business originations across the various business 
lines met management expectations for the year. 

Group new business volumes

£300m

£250m

£200m

£150m

£100m

£50m

Sep 12

Sep 13

Sep 14

Sep 15

Sep 16

Sep 17

Sep 18

Sep 19

Savings 
The Bank’s target savings market is UK-domiciled, middle 
to older aged savers, and is estimated to be worth 
approximately £154 billion in size. Our current market 
share represents 0.2%, estimate provided by PRA. 

We offer term deposits, ranging from 1 year to 7 years, 
together with 100-day and 180-day notice accounts, to 
retail customers, with interest rates appropriate to 
each duration. We look to naturally match the tenor of 
the deposits to our lending book but also ensure there 
is no one month concentration. 

Amounts on deposit with PCF Bank increased from 
£190 million to £267 million to fund the growth of the 
lending operations. We now have over 6,250 savings 
customers. Most of our customers apply on-line to 
open an account, using our portal, which is both quick 
and simple to understand. On-line applications are 
typically completed and the account opened within 
20 minutes. However, we are one of a small number of 
banks who also offer a postal application and accept 
cheques and 30% of our customers opened their 
account with us using this method. 

Savings

£300m

£250m

£200m

£150m

£100m

£50m

Sep 17

Mar 18

Sep 18

Mar 19

Sep 19

The average deposit balance is £43,000 (2018 – £42,000). 
Growth of savings year on year

2019

2018

2017

£70m

£60m

£50m

£40m

£30m

£20m

£10m

12M

24M 30M

100D 180D

36M 48M 60M
18M
PCF Banks' retail deposit portfolio has a longer 
blended average term following careful management 
of the concentration in 1 year deposits. The longer 
term products attract a slightly higher interest rate but 
better match to the duration of our lending portfolio.  

84M

 
 
 
Business Finance 
The Business Finance Division, which was established 
in 1998, provides hire purchase and finance lease 
agreements to sole traders, partnerships and limited 
companies to help them acquire vehicles, plant and 
equipment. Lending is typically for up to five years with 
longer terms of up to ten years for specialist niche assets. 

Vehicle and asset finance are commonly used sources 
of finance for businesses, providing significant cash 
flow benefits for those using them. The market in the 
UK is both mature and vast, with PCF Bank having a 
share of no greater than 1%. 

The asset finance market has performed strongly in 
recent years and, in the 12 months to September 2019, 
members of The Finance & Leasing Association (‘FLA’) 
reported new business lending of £34.5 billion, which 
represented a 7% increase on the previous year. 

The division predominantly uses broker intermediaries 
as its route to market, with transactions being 
processed through eQuote, the Bank’s internet-based 
proposal system. eQuote, which is able to underwrite 
high volumes of proposals quickly and at low cost, 
enables us to send information and documentation to 
our customers, dealers and introducers electronically, 
therefore speeding up the application process. 

The division had another strong year of growth, 
increasing new business originations by 39% from  
£86 million to £120 million, of which 71% was for prime 
customers. As a bank, with a much-reduced cost of 
funds, we are now better able to penetrate the prime 
segment of the market and, as it represents 
approximately 80% of the total market, it remains an 
area where we believe that PCF Bank can continue  
to grow. 

Prime customers tend to acquire newer and more 
expensive vehicles and equipment, resulting in our 
average transaction increasing from £40,600 to £45,300 
during the year. We expect this trend to continue. 

Business finance volumes

£140m

£120m

£100m

£80m

£60m

£40m

£20m

Sep 12

Sep 13

Sep 14

Sep 15

Sep 16

Sep 17

Sep 18

Sep 19

As a result of the increase in new business originations, 
the division’s portfolio also increased. At 30 September 
2019, it had grown by 49.5% to £175.7 million (2018 – 
£117.5 million). We expect the division’s recent growth 
record to continue and for it to remain the dominant 
part of our business in future years. 

£30,700 and no customer having an aggregate 
exposure of more than 1% of the Group’s total portfolio. 
Most of our largest customers are longstanding, with 
many of them having had agreements with PCF for 
more than ten years. Prime business now accounts for 
72% (2018 – 74%) of the portfolio. 

Consumer Finance 
The Consumer Finance Division, which was established 
in 1994, provides hire purchase and conditional sale 
agreements to retail customers to help them acquire 
vehicles. The vast majority of vehicles which we finance 
are used, so have suffered their initial depreciation and 
therefore represent good collateral to support our 
finance. Lending on these assets is for periods up to 
five years. Whilst the majority of finance we provide is 
in respect of motor cars, we also have specialist 
knowledge to enable us to finance classic cars, 
caravans, motorhomes and horseboxes. Lending for 
these niche assets can be for periods up to ten years. 

According to the FLA Motor Finance Summary, the 
consumer car finance market grew slightly in the 12 
months period ending in September 2019, with the 
number of transactions increasing by 3% and the value 
of completed transactions increasing by 5%. The used 
car finance market, in which PCF predominantly 
operates, showed better growth than the new car 
finance market. Advances in the used car finance 
market increased by 4% to £18.2 billion and the number 
of used cars financed increased by 2% to 1.48 million.  

This division also predominantly uses broker 
intermediaries as its route to market, with transactions 
being processed through eQuote, the Bank’s internet-
based proposal system.  

During the year, we completed a project to improve 
our credit decision making processes. This involved 
working with our preferred credit reference agency to 
develop a new scorecard, which was modelled on over 
320,000 applications which we had received over the 
last two years. By completing a retrospective analysis 
of the applicants, we were able to create a scorecard 
which reflects more accurately the likely risk of default 
by these applicants and therefore improves our 
decision making.  

This division also performed well during the year, 
increasing new business originations by 17.5% from 
£62.2 million in 2018 to £73.1 million. Following on from 
the successes of last year, the division increased the 
level of business written using our long-term finance 
product, which helps consumers to purchase leisure 
vehicles such as caravans, motorhomes and 
horseboxes. This product accounted for £29.5 million 
(2018 – £11 million) of our new business originations 
during the year and was typically for prime customers. 

Business finance portfolio

Consumer finance volumes

£200m

£175m

£150m

£125m

£100m

£75m

£50m

£25m

£80m

£70m

£60m

£50m

£40m

£30m

£20m

£10m

Sep 12

Sep 13

Sep 14

Sep 15

Sep 16

Sep 17

Sep 18

Sep 19

The portfolio is made up of over 5,700 individual 
agreements with an average size of approximately 

Sep 12

Sep 13

Sep 19
Sep 15
Our Consumer Finance Division’s portfolio increased 
by 44% during the year from £96 million to £138 million. 

Sep 14

Sep 16

Sep 18

Sep 17

Annual Report & Financial Statements 2019

11

 
 
 
Strategic Report (cont’d)

Consumer finance portfolio

£160m

£140m

£120m

£100m

£80m

£60m

£40m

£20m

Sep 12

Sep 13

Sep 14

Sep 15

Sep 16

Sep 17

Sep 18

Sep 19

The portfolio is made up of almost 11,000 individual 
agreements with an average size of £12,575. Prime business 
now accounts for 66% (2018 – 53%) of the consumer 
finance portfolio. 

Azule 
Azule was established in 1996 and acquired by PCF 
Bank in November 2018. It provides direct to end-user 
asset finance in the UK and across Europe to niche 
markets, focused on broadcast & media, sound, 
lighting and audio visual. Business is generated 
through direct end user relationships along with 
manufacturer, distributor and dealer introductions. 
Azule’s deals are either written on the Group’s balance 
sheet or placed with other banks, for which Azule 
receives a commission. Deals placed with other banks 
are done so for risk, pricing and concentration of 
exposure reasons. 

Azule had its best ever year in terms of originations, 
writing over £69 million of new business, an increase of 
26% on Azule’s previous financial year. The average 
deal size was £45,000. Following the acquisition, there 
has been a measured focus on increasing Azule ‘own 
book’ funded deals, which resulted in £14 million of 
originations being funded on ‘own book’, an increase of 
36%. This increase has been possible due to Azule’s 
access to PCF’s lower cost of funds, which was 
previously not available to it through its other funding 
sources. 76% of the ‘own book’ originations came from 
customers in our top four credit grades. Azule generated 
£1 million of fee income from the business it brokered, 
which is an increase of 33%. The number of deals in 
arrears was low and the impairment charge was £33,576. 

Azule also operates across Europe to support its 
manufacturers. This business is funded by local partner 
banks from whom Azule receives an introductory 
commission. Europe provides a great opportunity for 
growth as there are no other specialist niche finance 
providers serving the markets in which Azule operates. 

The outlook for the next 12 months looks positive and 
the division is looking to increase further the growth it 
has achieved this year. Whilst there are concerns over 
the economy, the sectors in which Azule operates 
remain healthy. The television sector continues to grow 
as a direct result of streaming services such as Netflix 
and Amazon Prime. The need for these providers to 
produce high-end content is driving demand for 
services and studio space across the UK. Recently, both 
Netflix and Disney have made long-term commitments 
to the UK by signing leases for studios at Pinewood 
and Shepperton. The live entertainment market 
continues to see growth in the number of music 
festivals and artists touring, all of which require 

12

increased levels of sound, lighting and audio-visual 
equipment. The application of LED screens across 
retail, public spaces, corporate offices and education 
provides great opportunity for Azule to increase its 
share of the audio-visual finance market. 

Bridging Finance 
The Bridging Finance Division provides unregulated 
finance towards the purchase or re-mortgage of a 
property for the purpose of bridging, refurbishment 
and developer exit. Finance is available to experienced 
property investment businesses ranging from sole 
traders to partnerships and limited companies. Security 
is by way of a first charge and facilities are typically 
between 6 and 18 months, with a maximum loan to 
value of 75%. 

PCF wrote £14.1 million of bridging business in the nine 
months to September 2019 and, therefore, represents a 
very small percentage of the industry.  

The division was set up in late 2018 and launched its 
product in January 2019, with the Board having 
committed to an initial ‘pilot scheme’ of £20 million. In 
its first nine months of operation, the division 
completed transactions aggregating £14.1 million 
across a wide range of properties and customers.  

The portfolio has performed well, with a number of 
transactions having been redeemed. Based on the 
success to date, we are targeting originations of £60 
million in the coming year and will be expanding our 
team to ensure we deliver this target as well as 
maintain our personal service levels.  

Group portfolio performance 
The Group portfolio increased by 54% from £219 million 
to £338 million and performed in line with our 
expectations, with the impairment charge increasing to 
0.8%. This charge is consistent with the underlying loss 
rates expected from the portfolio going forward. The 
collection environment is less benign than in recent 
years, however, we saw a slight reduction in the loan 
loss charge in the second half of the year. The adoption 
of IFRS 9 added 0.1% to the charge for this year. 

The quality of our portfolio is, however, improving as 
we write increasing levels of prime business. The 
percentage of our portfolio which is prime business 
increased from 64.53% to 69.41% during the year. Our 
continued focus on the prime segments of our markets 
should enable us to maintain the quality of our 
portfolio, although uncertainty and economic 
conditions in the UK remain a potential threat. 

Impairment Charges

l

s
e
c
n
a
a
b
n
a
o

l

e
g
a
r
e
v
a
%

4.00

3.50

3.00

2.50

2.00

1.50

1.00

0.50

Sep 12

Sep 13

Sep 14

Sep 15

Sep 16

Sep 17

Sep 18

Sep 19

At September 2019, 95% of all customers’ agreements 
were up to date. 

 
 
 
 
 
Annual Report & Financial Statements 2019

13

Strategic Report (cont’d) 
Risk Overview

Overview and culture 
Managing risk effectively is essential to the Group and 
is fundamental to our strategy. PCF is a specialist UK 
bank focused on retail and commercial lending 
business. This is achieved by maintaining a 
conservative business model which embodies a culture 
based on a prudent appetite for risk. 

The Group’s risk approach is founded on an effective 
control framework which guides how our employees 
approach their work, the way they behave and the 
decisions they make. The type and level of risk we are 
prepared to seek, accept or tolerate, otherwise known 
as risk appetite, works in tandem with our strategic 
plan and is approved by the Board. Our risk appetite is 
then embedded within policies, authorities and limits 
across the Group. 

A clearly defined Risk Appetite Statement is in place 
which sets out the level of risk that the Group is willing 
to take in pursuit of its business objectives. 

The Board ensures that the Group actively embraces a 
strong risk culture, where all staff are accountable for 
directly assessing, controlling and mitigating risks. The 
Board leads in setting the risk appetite and ensuring 
that the Risk Management Framework (‘RMF’) is fully 
embedded across the Group, with a strong focus on 
the adherence to risk appetite in all metrics. Staff 
performance management and reward practices all 
have key risk inputs and a focus on risk management 
in their design. The Group aims for employees to be 
risk aware and to strike the right balance between 
delivering on objectives, individual accountability and 
maintaining a safe and secure business. 

Risk is managed using the ‘Three Lines of Defence’ 
principle, separating risk origination from risk oversight 
and risk assurance. Governance is provided through a 
formal committee process, including the Board and the 
Audit & Risk Committee (‘ARC’). 

Risk strategy 
The Group has clearly defined its risk management 
objectives and has a strategy to deliver them. The risk 
management strategy is to 

l identify principal and emerging risks; 

l aggregate and look at risk across the Group so that 

the business is sufficiently aware of its key 
vulnerabilities. 

The Board focuses on the key risks that could prevent 
the Group from achieving its strategic objectives. Risk 
management is integrated into the corporate 
framework and business planning with regular 
reporting to the Board and other committees, such as 
ARC and Executive Committee (‘ExCo’).  

Principal risks 
Principal risks are the primary risks that the business 
faces which could impact the delivery of the Group’s 
strategic objectives. The results, findings and 
conclusions of the risk appetite metrics are regularly 
reported to ExCo, ARC and the Board to support their 
governance role in monitoring material exposures to 
principal risks and the scope of mitigation strategies. 

The Group has identified eight principal risks which 
could impact the delivery of its strategic objectives 
and has defined a Board approved risk appetite, with 
key mitigating factors and controls for the following 
risks. 

Strategic & business risk 
Definition - Strategic and business risk is the risk which 
affects the Group’s ability to achieve its corporate and 
strategic objectives. 

Statement - In order to maintain investor confidence in 
the Group’s AIM listing and market expectations, the 
Board operates the business in such a way as to 
optimise profits, within the approved risk appetite. 

Key mitigating factors and controls 
l The Group does not intend to undertake any 

strategic actions within its business model which 
would put at risk its vision of being a successful, 
specialist lender in its chosen and target markets, 
backed by a strong and dependable savings 
franchise. 

l The Group will monitor, review and challenge its 

performance against strategy using established key 
performance indicators. 

l define risk appetite and ensure that the strategic 

l The Group will not put its core strategic and 

plans are consistent with it; 

l avoid business activities that are not aligned to the 
Group’s risk appetite or that do not provide the 
appropriate balance of risk and reward;  

l manage risk within the business with independent 

effective oversight; 

l ensure that the business lines are supported by 
effective risk controls, technology and technical 
competencies; 

l manage the risk profile to ensure that the business 

strategy can withstand a range of adverse 
conditions; 

l ensure a sound risk control environment and  

risk-aware culture; 

business objectives at a level of risk which is beyond 
its financial resources and operational capabilities 
under both normal and stressed conditions. 

l Where the Group is going through a strategic 

change programme, it will consider, in addition to 
readiness and any risks to delivery, the impact of 
that change on the business in terms of customers, 
staff, the control environment and reputational 
impacts. 

l The Board will set challenging but achievable 

financial targets. 

l The Board and its committees will regularly monitor 
the business and macro-economic assumptions 
underlying its business, capital and liquidity plans. 

l ensure that remuneration practices take into 

l The Board will align the remuneration of staff to key 

account prudent risk taking; 

strategic objectives. 

l provide enhanced training and compliance 
awareness sessions to all employees; and 

l The Board will be alert to emerging risks to the 

business. 

14

Credit risk 
Definition - Credit risk is the risk that a borrower fails to 
pay the interest or to repay the capital on the Group’s 
loans and receivables, thereby giving rise to the Group 
incurring a financial loss on that borrower’s account. 

Statement - The Group aims to minimise the impact on 
profitability from defaults through a prudent 
underwriting policy and case management when 
customers are in difficulty. 

Key mitigating factors and controls 
l The Group will focus its lending on its specific areas 

of expertise. 

l The Group will embed lending policies, a risk 
control framework and risk management 
procedures in all business areas. 

l The Group will actively manage lending quality 

through the credit cycle. 

l The Group will review performance against risk 

appetite. 

l The Group will hold credit committee meetings for 
larger exposures, embedding new business lines or 
new areas at risk. 

l The Group will stress the portfolio to test resilience. 

l The Group will conduct a product risk assessment 

on any new business lines. 

l The Group will endeavour to avoid concentrations 
of risk by geography, sector, asset class, single 
debtor and counterparty name. 

l The Group will embed effective collection 

strategies. 

Capital risk 
Definition - Capital risk is the risk that the Group will have 
insufficient capital resources to support the business. 

Statement - The Group aims to maintain a sufficient 
level of capital above the total regulatory capital 
requirement and Capital Requirements Directive IV 
(‘CRD IV’) capital buffers, as detailed in the Internal 
Capital Adequacy Assessment Process (‘ICAAP’). The 
level of surplus capital held will be formally reviewed by 
the Asset & Liability Committee (‘ALCO’), ExCo and the 
Board on at least an annual basis, with metrics produced 
for review by the Board. 

Key mitigating factors and controls 
l ARC is responsible for reviewing and approving 

assumptions and stress scenarios in the planning 
stages of the ICAAP and Internal Liquidity 
Adequacy Assessment Process (‘ILAAP’), including 
substantive changes to the previous assessment. 

l The Group will consider the need for a 

management buffer, over and above the PRA and 
CRD IV capital buffers, to mitigate the risks of 
exposures under appropriate stress scenarios. 

l The Group will monitor closely and regularly its 

capital and leverage ratios to ensure that it meets 
current and future regulatory requirements. 

l The Group is able to accumulate additional capital 
through profits and by raising new equity as a 
listed company on a recognised stock exchange. 

l The Group has a supportive majority shareholder 
who has participated in previous capital raisings. 

l The Group is able to manage the demand for 

capital through management actions including 
adjusting its lending strategy. 

l The Group will regularly conduct stress tests and 
sensitivity analysis on a forward-looking basis. 

l The Group will regularly conduct forecasting and 

scenario planning. 

Liquidity & funding risk 
Definition - Liquidity and funding risk is the risk that 
the Group is not able to fund new business originations 
or meet cash flow or collateral obligations as they fall 
due, without adversely affecting either its daily 
operations or its financial health. 

Statement - The Group will at all times maintain 
liquidity resources that are adequate, both as to 
amount and quality, to ensure that there is no 
significant risk that its liabilities cannot be met as they 
fall due. The Group will not tolerate liquidity risk that 
leads to it being unable to meet its liabilities as they fall 
due in a scenario consistent with its standard Pillar 1 
and Pillar 2 ILAAP stress tests. The Group will maintain 
a diversified funding strategy and strong relationships 
with its banks for funding purposes, be active in the 
retail deposit taking market and maintain a diversified 
funding strategy. The Group will align the tenor of its 
funding to the average effective life of its loan portfolio. 
The Group will continue to maintain wholesale debt and 
have at its disposal an appropriate level of facility 
headroom. 

Key mitigating factors and controls 
l The Group will at all times adhere to the Overall 

Liquidity Adequacy Rule (‘OLAR’) and operate 
within its risk tolerance. 

l The Group will ensure compliance with the OLAR 

and liquidity risk tolerance and that liquidity stress 
testing is conducted as part of the ILAAP review. 

l The Group will maintain its unencumbered liquidity 
resources in the form of high-quality liquid assets 
(‘HQLA’). The amount of these will, at all times, 
exceed the minimum required by the OLAR and 
liquidity risk tolerance. 

l The Group will ensure that its HQLA will enable it to 

survive at least 30 days of a worse-case stress 
scenario. 

l The Group will maintain its Net Stable Funding 

Ratio (‘NSFR’) above the regulatory minimum of 
100%. 

l The Group will carry out forward modelling to 

identify liquidity mismatches. 

Market & interest rate risk  
Definition - Market risk is the risk of losses in on and 
off-balance sheet positions arising from adverse 
movements in market prices. Market risk therefore 
results from all positions included in the Group’s 
banking book, as well as from foreign exchange and 
other risk positions. Interest rate risk is the risk that the 
Group will be adversely affected by changes in the 
absolute level of interest rates, in the spread between 
two rates, in the shape of the yield curve or in any 
other interest rate relationship. 

Annual Report & Financial Statements 2019

15

Strategic Report (cont’d)

Statement - The Group aims to minimise the adverse 
impact on NIM caused by an increased cost of variable 
rate borrowings and, where necessary, to fix the cost of 
borrowing through the use of interest rate swaps. The 
Group does not trade wholesale financial instruments 
and therefore does not have a trading book. 

Key mitigating factors and controls 
l The Group does not seek to take or expose itself to 
market risk and does not carry out proprietary 
trading. 

l The Group does not trade wholesale financial 

instruments and so does not have a trading book. 

l The Group’s balance sheet exposures are 

predominantly in Sterling, so it has little foreign 
exchange risk. Some assets are bought or sold in 
foreign currency, as are broking transactions, but 
these are short-term exposures and are managed 
within Value at Risk (‘VaR’) limits.  

l The Group manages its Interest Rate Risk in the 

Banking Book (‘IRRBB’) by identifying and 
quantifying interest rate risk gaps due to 
mismatches between assets, liabilities and existing 
interest rate swaps. 

l Where a significant interest rate gap is identified, 
the Group will execute an interest rate swap to 
hedge the position. It will ensure that the change in 
Economic Value of Equity (‘EVE’) and Earnings at 
Risk (‘EaR’) are managed within policy limits at all 
times. 

Operational risk 
Definition - Operational risk is the risk of loss resulting 
from inadequate or failed internal processes, people 
and systems or from external events. This includes 
legal risk but excludes strategic and reputational risk. 

Statement - The Group will maintain a strong internal 
control environment to mitigate operational risk, which 
is inherent to its business activities, and to minimise 
the financial impact of operational risk arising from 
risks such as IT disruption, human error, a breakdown 
of procedures, non-compliance with policy and internal 
or external fraud. The Group will mitigate and limit the 
impact on business operations and decisions of its 
cyber risk exposure. 

Key mitigating factors and controls 
l The Group will continue to implement a robust 

Operational Resilience Framework and regularly 
test the ongoing resilience of its operational and IT 
services, including Business Continuity 
Management, Disaster Recovery, Incident 
Management, Crisis Management, Third Party 
Management and the Cyber Strategy. 

l The Group will continue to review IT system 

architecture to ensure systems are resilient and that 
the confidentiality, integrity and availability of 
critical systems and information assets are 
protected against cyber-attacks. 

l The Group will continue to implement a robust 
project governance structure and delivery 
framework with respect to IT and change 
management to ensure there are appropriate 
controls in place covering scoping and planning, 
design, initiation, monitoring and risk assessment. 

l The Group will continue to implement actions from 

internal and external IT assurance reviews to 
enhance the resilience of systems supporting the 
processes most critical to customers. 

l The Group will continue to implement a robust 

Supplier and Outsourcing Assurance Framework 
and undertake ongoing due diligence on third 
parties.  

l The Group will continue to maintain competitive 

working practices to attract, retain and engage 
high quality employees. 

l The Group will continue to invest in enhanced 

systems and robust processes to protect customer 
information, including limiting access to key 
systems and enhancing the security, durability and 
accessibility of critical information. 

l The Group will continue to manage change projects 

effectively so that they do not cause serious 
disruption or create processing inefficiencies to the 
business during or after their implementation. 

l The Group will continue to maintain a strong 

internal control environment and adopt policies and 
procedures to detect and prevent the use of its 
business for money laundering, facilitating tax 
evasion, bribery and activities prohibited by legal 
and regulatory requirements. 

l The Group will continue to provide enhanced 

operational risk training and compliance awareness 
sessions to all employees. 

l The Group will continue to review and ratify all new 
products and business lines through its Marketing & 
New Products Approval Committee (‘MNPA’). 

l The Group, through continual investment in its IT 

infrastructure, resilience and security, will maintain 
appropriate levels of control and ongoing testing to 
identify and counter the increasing level of threat 
arising from cyber-crime. 

l The Group will continue to embed cyber security in 
the design of technology and services and reduce 
cyber risk exposure to an acceptable level before 
deployment. 

l The Group will continue to maintain cyber risk 
insurance and review the policy no less than 
annually. 

l The Group will continue to maintain a robust 

system of controls in order to prevent the Group 
being used to further financial crime and minimise 
the impact of external and internal fraud. 

l The Group will continue to maintain external and 
internal fraud insurance and review the policy no 
less than annually. 

Regulatory risk 
Definition - Regulatory risk is the risk that the Group is 
exposed to fines, censure, legal or enforcement action, 
civil or criminal proceedings due to failing to comply 
with applicable laws, regulations, codes of conduct or 
legal obligations. 

16

Statement – The Group has no appetite for regulatory 
breaches, fines, censure, legal or enforcement action 
due to failing to comply with applicable laws, 
regulations and codes of conduct or legal obligations. 

Key mitigating factors and controls 
l The Group engages with industry bodies, such as 

UK Finance and The Finance and Leasing 
Association, and seeks external advice from 
advisors and consultants. 

l Group policies and procedures set out the 

principles and key controls that should apply across 
the business and which are aligned to the Group’s 
risk policies. Business units assess and implement 
policy and regulatory requirements and establish 
controls to ensure compliance. There is mandatory 
training for all employees. 

l Risk & Compliance provide oversight, proactive 

support and constructive challenge to the business 
in identifying and managing regulatory issues. 

l When appropriate, Risk & Compliance will conduct 
thematic reviews of regulatory compliance across 
businesses and divisions.  

l The Group will implement actions from internal 
assurance regulatory reviews to enhance the 
resilience of critical reporting systems and processes. 

Conduct risk  
Definition - Conduct risk is the risk of customer 
detriment or a reduction in earnings value, through 
financial or reputational loss from an inappropriate or 
poor customer outcome or from business conduct. It is 
the risk that the Group’s behaviour results in poor 
customer outcomes, exposing the firm to recourse 
from its customers, loss of business from reduced 
trading and the potential for regulatory action. 

Statement - The Group has no appetite for conduct 
risk events through inappropriate product design, 
corporate culture or operational processes. The Group 
restricts its activities to areas of established expertise 
and ensures the culture of the organisation delivers a 
fair outcome for customers. 

Key mitigating factors and controls 
l The Board has an approved statement on culture, 

adopted throughout the organisation. 

l Customer-focused policies and procedures 

including Treating Customers Fairly (‘TCF’) and 
vulnerable customers. These reflect the customer 
outcomes the Board intends to achieve (e.g. 
product development, governance and 
distribution). 

l Customer needs are explicitly considered within 

business and product level planning and strategy. 

l Enhanced product governance framework and The 
Marketing and New Products Approval Committee 
(‘MNPA’) ensures that products continue to offer 
fair value and meet the needs of the relevant target 
market throughout their life cycle. 

l Enhanced recruitment, training and a focus on how 
the Group manages employee performance with 
clear customer accountabilities. 

l Learning from past mistakes, including root cause 

analysis. 

l Clear customer accountabilities for staff, with 

rewards and customer centric feedback built into 
performance appraisals. 

l Complaints are viewed as a valuable source of 

management information and we recognise that, 
despite our intolerance of conduct risk failures, 
mistakes do happen and when they do we must 
rectify and learn from them. 

l A programme of assurance reviews centred on 

conduct risk clusters, including product design and 
governance reviews, periodic product reviews, 
culture measurement, marketing and promotion 
reviews, the treatment of vulnerable customers and 
complaint handling. 

Emerging risks 
Emerging risks are those future risks which have been 
identified as possibly having an impact on the Bank’s 
strategy, business model and performance. 

The most prominent or present emerging risks are 
detailed below. The Group monitors a wide range of 
emerging risks, some of which have longer time frames 
and others which may have more immediate effect. 
Climate risk is the most obvious of these and the social 
and economic policy is changing at a fast pace. The 
Group is developing a roadmap for a climate risk 
strategy in accordance with PRA guidance. Other risks 
such as global tensions on trade or other geo-political 
matters require constant monitoring and consideration. 

Brexit and economic environment 
Risk - The Group has considered the potential for the 
process of the UK leaving the European Union (‘EU’) to 
lead to stress events in addition to those identified in 
the ILAAP and ICAAP assessments. Although Brexit 
has the potential to disrupt UK banks’ access to 
markets in the remainder of the EU, the Group has only 
limited brokerage business outside the UK. 

Management believes that Brexit’s potential effect on 
the Group would be indirect or limited to a small 
number of industry sectors. Management’s immediate 
concern is primarily focused on the negative effect 
that the prolonged process of Brexit may have on the 
economy, capital markets and consumer and business 
sentiment and the effect may have on demand. 

Mitigation - The Group continues to monitor closely 
the Brexit negotiations and the potential economic 
impact on credit risk and implications for the business. 
It will decide whether internal scenario planning is 
required as the political and economic situation 
develops. The Bank has increased its pessimistic 
economic weightings to reflect the uncertainty of an 
outcome, particularly around a no Brexit deal. 

Future direction - The Government has published a 
series of technical notices to allow businesses and 
citizens to understand what they would need to do 
under different Brexit scenarios, so they can make 
informed plans and preparations. Management will 
continue to review relevant technical notices as they 
are released and will model different Brexit outcomes, 
specifically looking at the effects they may have on the 
capital and liquidity of the Group. 

Technology and system security 
Risk - Cyber-attacks and data leakage are daily threats 
to organisations globally. These threats are becoming 
increasingly sophisticated. The Group recognises that 
information is a critical asset and that how data is 
managed, controlled and protected can have a 
significant impact on the delivery of its services and 
the security of its customers. Data must be protected 
from unauthorised use, disclosure, modification, 
damage and loss. 

Annual Report & Financial Statements 2019

17

Strategic Report (cont’d)

Mitigation - The Board has approved a Cyber 
Strategy using best practice guidelines from the 
National Cyber Security Centre, the Financial 
Conduct Authority (‘FCA’) and the Bank of England. 
This strategy sets out in detail how the Group will 
work to ensure it remains protected against the 
increasing threat of cyber-attacks. This strategy is 
the framework for the Group’s response to these 
threats and sets out five core objectives which have 
been delivered over the course of the financial year 
by implementing a number of cyber security led 
initiatives. These objectives are 

l to understand cyber risk and act responsibly; 

l to understand the extent and potential impact of 

exposure to the attack; 

Future direction - Continued successful participation in 
this sector requires a good understanding of the 
upcoming changes in regulation, prudent lending criteria 
and sensible lending practices. The Group will monitor 
its portfolio on a regular basis and amend its lending 
criteria to reflect changes in economic conditions and 
the vehicle market, including research into the electric 
vehicle sector. The Group will monitor data, consumer 
trends and national and local legislation to continue to 
form a view as to the expected path for diesel vehicle 
prices and the implications for credit policy and back-
book management. 

By order of the Board 

Scott Maybury 

l to operate defences consistently across the Group’s 

cyberspace, physical site and organisations; 

7 February 2020 

l to have a robust incident response process in place; 

and 

l to strengthen collaboration with industry 

specialists. The Group continues to be accredited 
under the Government’s Cyber Essentials 
framework and is a member of the Cyber Security 
Information Sharing Partnership (‘CiSP’). 

Future direction - The prevention of cybercrime 
remains a key focus for the Group. The Group 
continues to invest in its information security controls 
in response to emerging cybercrime threats and to 
ensure that controls for known threats remain robust. 

Technological and competitive change to the 
motor vehicle market 
Risk - Over 30% of the Bank’s total portfolio of loans 
and receivables is in respect of finance agreements 
where the asset financed is a motor car. Technological 
and physical obsolescence, in particular relating to 
diesel cars, could lead to a diminution of the Bank’s 
underlying security if defensive action is not taken. 
Several factors may lead to reductions in values for 
used diesel vehicles. 

Mitigation - The sector risks are mitigated by collateral 
backed lending, sensible loan to value lending, low 
average lending balances, a wide range of models and 
marques for residual diversification and an increased 
focus on prime motor finance. The Group does not 
offer finance products that take a residual position in 
the motor vehicle. The Group serves the UK used car 
market, which unlike the supply of new vehicles, often 
originating from EU markets and attracting increased 
tariffs, is largely self-contained. 

18

 
 
 
 
Annual Report & Financial Statements 2019

19

We completed a board effectiveness review in July 
2019. The review concluded that the composition of 
the Board, its understanding of the business and its 
leadership were of a high standard. The existing 
governance framework has proved effective in 2019 
and, where required, there have been enhancements to 
the Risk Management Framework to keep pace with 
changes in the business. 

The Board recognises that one of the keys to the 
Group’s long-term success is the development of a 
healthy corporate culture. As we continue to execute 
our strategy, the Group’s size and complexity 
continues to increase and the appointment of an 
additional non-executive during the year is recognition 
of this evolution. The Board is cognisant that the 
Group’s culture has to evolve as the Group continues 
to grow. 

Tim Franklin 
Chairman 

7 February 2020 

Corporate Governance Report 

The Board of Directors (the 'Board') is committed to 
the high standards of corporate governance, details of 
which are set out in this report. In considering the 
standards of Corporate Governance to apply, the 
Board has consideration of, but does not purport to 
fully comply with, the UK Corporate Governance Code 
issued by the Financial Reporting Council. The Board 
has adopted the UK Corporate Governance Code 2018 
which became effective for the Group in the 
accounting period commencing 1 October 2019. The 
Code sets out the principles relating to the good 
governance of companies. 

The Code is available at www.frc.orq.uk  

The current composition of the Board and Audit & Risk 
Committee ('ARC') represents a departure from the 
application of the Code. From independence 
perspective, the Board does not contain an equal 
balance of non-executive directors. Also, ARC only 
included one independent non-executive director for 
the majority of the year representing a departure from 
the Code. In response to these departures, the Group 
appointed an additional independent non-executive 
director, Marian Martin, to the Board on 25 July 2019. 
She was an attendee at ARC in September 2019 and 
was appointed a full member of ARC in November 2019. 
It is our intention to have a balanced Board in respect 
of independence by 30 September 2020. 

Given the size of the Group and the policy of active 
dialogue being maintained with institutional 
shareholders by the executive directors, the Board is of 
the opinion that the appointment of a senior 
independent director is not necessary at this current 
time. The Board will re-consider whether to appoint a 
senior independent director during 2020. 

Corporate governance and culture starts at the top of 
any company and the Board and the Executive 
Committee together are driving the values, behaviours 
and attitudes that support the Group’s strategy. The 
Board has an agreed statement on culture which has 
been adopted throughout the organisation.  

This Corporate Governance Report provides a clear 
and comprehensive description of the Group’s 
governance arrangements. 

Chairman’s introduction 
Dear shareholder,  

As the Chairman of PCF Group plc, I am delighted to 
present our Corporate Governance Report for the year 
ended 30 September 2019. 

The Board consists of nine directors, six of whom are 
non-executive and three of whom are executive. Two 
non-executives have been nominated by the majority 
shareholder. The following pages describe how we 
comply with the main principles of our Corporate 
Governance arrangements, how the Board and 
Committee structures operate and the key areas of focus 
for both the Board and its committees during the year. 

20

 
 
 
Board of Directors 

Tim Franklin 
Non-executive Chairman,  
appointed 6 December 2016 

Marian Martin 
Independent non-executive director,  
appointed 25 July 2019 

Tim has extensive experience in the 
financial services industry, having 
worked for over 30 years in the 

retail banking and building 
society sectors. Tim served as a 
non-executive director of the 

Post Office for 7 years until 
December 2019 and remains 

Chairman of Post Office Insurance. 

Additionally, he is a non-executive 

Marian Martin is a chartered 

accountant with a background in 

risk management and audit. Most 
recently, Marian was at Virgin 
Money for 11 years and was 
Chief Risk Officer throughout a 
period of significant growth and 

strategic development of Virgin 

Money and its risk function, 

including its successful listing on 
the London Stock Exchange. Marian 

director of Computershare Loan Services. Tim is an 
Institute of Leadership & Management Level 7 Coach and 
works extensively with senior executives across many 
industries, both in the UK and internationally. In addition, 
he is an Associate of the Chartered Institute of Bankers.  

Tim is Chairman of the Nomination Committee and a 
member of the Remuneration Committee.  

was an executive director of the main trading 
companies of the Virgin Money group during this 
period. In addition, Marian is a non-executive director of 
Castle Trust and Starling Bank. 

Marian is a member of the Audit & Risk Committee,  
the Nomination Committee and the Remuneration 
Committee. 

Mark Brown 
Non-executive director,  
appointed 1 December 2015 

Mark was Chairman of Stockdale 
Securities from November 2014, 
until it was bought by Shore 

Capital in April 2019. He was 
previously Chief Executive of 
Collins Stewart Hawkpoint and 

brings a wealth of experience 
and leadership in both small and 
large financial services businesses. 

Having worked as Global Head of 

Research for ABN AMRO and HSBC and as Chief 
Executive of ABN’s UK equities business, Mark led the 
successful turnaround of Arbuthnot Securities followed 
by Collins Stewart Hawkpoint. 

Mark is a member of the Nomination Committee and 
the Remuneration Committee. 

Christine Higgins 
Independent non-executive director,  
appointed 13 June 2017 

Christine is a chartered 

accountant with over 25 years’ 
experience in asset finance for 
UK and international banks. 
Over the last 9 years, she has 
served as non-executive 

director on a number of boards 

David Morgan 
Non-executive director,  
appointed 9 July 2012 

David has over 35 years’ 

experience in international 

banking, building his career at 
Standard Chartered Bank in 
Europe and the Far East. 
Since leaving Standard 

Chartered in 2003, he has been 

involved in a range of business 
advisory and non-executive roles. 

He is currently a non-executive 

director of Somers Limited, Bermuda Commercial Bank 
Limited and Waverton Investment Management 
Limited. He is also Chairman of Harlequin FC, the 
Premiership rugby club. 

David is a member of the Audit & Risk Committee, the 
Nomination Committee and the Remuneration Committee. 

David Titmuss 
Independent non-executive director,  
appointed 11 July 2017 

David has over 25 years’ 

experience in both large and 

small financial services 

organisations, with a particular 

emphasis on customer 
acquisition and database 
management. His corporate 

background includes working at 

a senior level in public and 

privately backed businesses. David 

in the health, housing, leisure 
and finance sectors, including as 
chair of the audit committee. She is 
currently a non-executive director of Buckinghamshire 
Building Society and chairs its audit committee and is 
a Trustee at Refuge. 

Christine is Chair of the Audit & Risk Committee and  
a member of the Nomination Committee and the 
Remuneration Committee. 

has direct experience of credit decisioning and debt 
collection for companies and consumers gained from 
holding senior roles in the finance industry over a 
number of years. He has also led companies both as 
CEO and as a board director. Latterly, David headed 
the marketing function of webuyanycar.com and is 
recognised as an expert in digital marketing and advising 
businesses on cost-effective customer acquisition. 

David is Chairman of the Remuneration Committee and 
a member of the Nomination Committee. 

Annual Report & Financial Statements 2019

21

 
 
 
 
Scott Maybury  
Chief Executive (‘CEO’),  
appointed 12 January 1994 

Scott holds a degree in business 

studies and is a qualified 

accountant. He spent 6 years 
with BHP Billiton, Australia’s 

largest multi-national 
corporation, and 5 years with 
McDonnell Douglas Bank. He is 
one of the founding directors of 
PCF Group plc and was previously 
Finance Director until October 2008. 

Robert Murray 
Managing Director (‘MD’),  
appointed 19 October 1993 

Robert holds the ACIB Banking 

diploma and has over 40 years’ 

banking and finance experience. 
He has extensive experience in 
lending to personal, corporate 
and international customers. 
He is one the founding directors 

of PCF Group plc. 

David Bull 
Finance Director (‘FD’),  
appointed 3 August 2015 

David holds a first-class degree in 
Mathematics and Statistics and is 
a qualified chartered accountant. 
After qualifying in 1996, he has 
worked in the banking sector 
across a number of 

institutions, including KPMG, 
Deutsche Bank and was interim 
Chief Financial Accountant at the 

Bank of England. Before joining 

PCF Group, David was a Director of Finance and 
Company Secretary at Hampshire Trust Bank plc, a 
specialist challenger bank, where he was instrumental 
in setting up their banking operations. 

Appointment & resignation of directors during the year 
Marian Martin was appointed on 25 July 2019, and 
there were no resignations during the year. 

22

 
 
 
 
 
 
Corporate Governance Structure 

Group Board 

Chair Tim Franklin 

Members  
Non-executive directors, 
executive directors 
(CEO, MD, FD)

Bank Board 
Chair Tim Franklin 

Members  
Non-executive directors, 
executive directors 
(CEO, MD, FD)

Audit & Risk 
Committee 

Executive 
Committee 

Nomination 
Committee 

Remuneration 
Committee 

Chair Scott Maybury 

Chair Tim Franklin 

Chair David Titmuss 

Members  
MD, FD, HoCD, HoIT, 
HoRC, HoT, HoHR, 
Azule

Members  
Non-executive 
directors

Members  
Non-executive 
directors

Chair Christine 
Higgins 

Members  
David Morgan, 
Marian Martin

CEO      Chief Executive 

HoRFR  Regulatory & Financial Reporting 
HoIT      Information Technology 
HoRC    Risk & Compliance 
HoCD    Commercial Development 

       Executive Directors 
MD        Managing Director 

      Heads of Department 
HoNB    New Business 
HoCSS  Client Services & Savings 
HoT       Treasury 
HoPO    Payouts 

FD         Finance Director 

HoCC    Credit Control 
HoHR    Human Resources 
HoMR    Management Reporting 
Azule    Managing Director 

The Board is replicated at Group and PCF Bank 
Limited (the ‘Bank’) and the composition of both 
Boards is identical. The Boards meet no less than nine 
times a year and their primary responsibilities are to 
provide leadership, set strategic objectives and develop 
robust corporate governance and risk management 
practices. The Boards delegate specific powers to 
other committees, as shown in the chart above. 

The effectiveness of the Board is the responsibility of 
the independent non-executive Chairman. Board 
performance is reviewed at least annually. The 
Chairman will meet formally on an annual basis with 
the non-executive directors to measure Board 
effectiveness, but this is also covered on an ongoing 
basis throughout the year through regular Board 
meetings. The non-executive directors review the 
Chairman's performance. The performance of the Chief 
Executive is appraised annually by the Chairman and 
the other members of the Remuneration Committee. 

The Boards are supported by a number of established 
Board committees, namely the Executive Committee, 
Audit & Risk Committee, Nomination Committee and 
Remuneration Committee. Each committee has a set of 
clearly defined Terms of Reference. Responsibility for 
implementation of the Group’s strategies and day-to-day 
business is delegated to management. The organisation 
structure sets out clear segregation of roles and 
responsibilities, lines of accountability and levels of 
authority to ensure effective and independent 
stewardship. 

Board balance and independence  
The Group Board and Bank Board consist of four 
independent non-executive directors, two non-executive 
directors and three executive directors and are 
chaired by Tim Franklin, an independent non-executive 
director. The profiles of the members of the Board are 
provided on pages 21 and 22. The tenure of each of 
the independent non-executive directors is less than 
nine years, which is in accordance with the Code. 

The Boards comprise of members with diverse 
professional backgrounds, skills, extensive experience 
and knowledge in the areas of banking, finance, risk, 
marketing, business, general management and strategy 
required for the successful direction of the Group and 
the Bank. With their diversity of skills, the Boards have 
been able to provide clear and effective collective 
leadership and have brought informed and 
independent judgement to strategy and performance 
to ensure that the highest standards of conduct and 
integrity are always at the core of the Group. None of 
the independent non-executive directors participate in 
the day-to-day management of the Group or the Bank. 

The presence of the independent non-executive 
directors is essential in providing unbiased and 
independent opinions, advice and judgements to 
ensure that the interests, not only of the Group, but 
also of shareholders, employees, customers, suppliers 
and other communities in which the Group conducts 
its business are well represented and considered. 

The Audit & Risk Committee (‘ARC’) monitors the 
effectiveness of the Group’s financial reporting systems, 
internal control and risk management and the integrity 
of the Group’s external and internal audit process. 

The Nomination Committee (‘NomCo’) reviews the 
structure and size of the Board. The committee 
considered the appropriateness of the Board’s 
composition during the year and concluded that, 
following the appointment of Marian Martin, it has the 
appropriate mix of skills and experience to fulfil its 
responsibilities.  

The Remuneration Committee (‘RemCo’) appraises the 
performance and remuneration of the executive 
directors and other senior executives. 

The Bank Board holds separate board meetings 
immediately following the meetings of the Group 
Board. The Boards are collectively responsible for the 
success of the Group and the Bank. 

Annual Report & Financial Statements 2019

23

 
 
 
 
 
 
Roles and responsibilities  
The Board’s role is to provide entrepreneurial 
leadership within a framework of prudent and effective 
controls which enables risk to be assessed and 
managed. The Board sets the strategic aims, reviews 
management performance and ensures that the 
necessary financial and human resources are in place 
to meet objectives. 

The Board’s roles and responsibilities include, without 
limitation, the following 

l developing corporate objectives, policies and 

strategies; 

l reviewing and adopting the strategic business plan 
for the Group’s effective business performance; 

l overseeing the conduct of the Group’s business to 
evaluate whether the business is being managed 
effectively; 

l identifying principal risks and ensuring the 

implementation of appropriate systems to manage 
and monitor identified risks effectively; 

l ensuring that all candidates appointed to the senior 

management positions are of sufficient calibre and 
that there are programmes in place to enable 
orderly succession of senior management; 

l ensuring effective communication with the 

shareholders and other stakeholders; 

l reviewing the efficacy of internal controls and 

management information, including systems for 
compliance with applicable laws, regulations, rules, 
directives, and guidelines; 

l setting the Group’s values and standards and 

ensuring that its obligations to all stakeholders are 
understood and met; 

l approval of risk management framework, insurance 

and mitigation; 

l reviewing and approving acquisitions and disposals 

of undertakings and major investments; 

l assessing, monitoring and prompting a sound 
corporate culture within the organisation; and 

l ensuring that appropriate systems are in place to 

promote whistleblowing and protect confidentiality 
of whistleblowers. 

The Board has adopted Terms of Reference (‘ToR’), 
which set out the Board’s strategic intent and outline 
the Board’s roles and responsibilities. ToR is a source 
reference and primary induction literature for existing 
and prospective members of the Board and is 
consistent with the Code. 

The Board ToR also sets out the independence, duties 
and responsibilities that the members of the Board must 
observe in the performance of their duties. The Board 
ToR is subject to review on at least an annual basis. 

Roles and responsibilities of the Chairman 
and Chief Executive 
The Code recommends that there should be clear 
division of responsibilities at the head of the company to 
ensure there is proper balance of power and authority. 

All executive and non-executive directors have 
unrestricted and timely access to all relevant 
information necessary for informed decision-making. 
The Chairman encourages challenge and deliberation 
by the Board members to make best use of their 
collective wisdom and to promote consensus building. 

Matters which are reserved for the Board’s approval 
and delegation of powers to the Board Committees 
are expressly set out in an approved framework on 
limits of authority. 

The business affairs of the Group are governed by the 
Group’s delegated authorities and its policy and procedures 
manuals. Any non-compliance issues are brought to 
the attention of any or all of the Executive Committee, 
Audit & Risk Committee and the Board for effective 
supervisory decision-making and proper governance. 

As the Group is expanding and its business growing, 
the division of authority is constantly reviewed to 
ensure that management’s efficiency and performance 
remain at its best level. 

Chairman 
Tim Franklin served as Chairman throughout the year. 
The Chairman is responsible for the leadership of the 
Board and ensuring the effective running and 
management of the Board. He is also responsible for 
the Board’s oversight of the Group’s affairs, which 
includes ensuring that the directors receive accurate, 
timely and clear information, and the effective 
contribution of the non-executive directors. He has 
overall responsibility for leading the development of 
the Group’s culture by the governing body as a whole. 

Chief Executive 
Scott Maybury served as Chief Executive throughout 
the year. He is responsible for the day-to-day 
management and executive leadership of the business. 
His other responsibilities include the progress and 
development of objectives for the Group, managing 
the Group’s risk exposure, implementing the decisions 
of the Board and ensuring effective communication 
with all stakeholders and regulatory bodies. He has 
overall responsibility for the Group’s performance of its 
obligations under the Senior Managers and 
Certification Regime. 

Board meetings and supply of information 
Before each Board meeting, the directors receive, on a 
timely basis, comprehensive papers and reports on the 
issues to be discussed at the meeting. In addition to 
Board papers, directors are provided with relevant 
information between meetings. 

Any director wishing to do so may take independent 
professional advice at the expense of the Company. All 
directors are able to consult with the Company 
Secretary, who is responsible for ensuring that Board 
procedures are followed. 

The directors also have direct access to the advice and 
services of the outsourced Internal Audit function in 
addition to other members of the senior management 
team. There is an agreed audit plan and the Internal 
Audit function reports directly to the Audit & Risk 
Committee. 

The Board has regular scheduled meetings. During the 
year there were nine scheduled Board meetings. As 
and when the need arises, additional meetings are held 
to deal with any specific time-critical business matters. 

Attendance at meetings 
The attendance of the directors at Board and the 
principal committee meetings that took place during 
the year are shown on page 25. 

24

 
 
Number of meetings attended/(eligible)

Board

Audit & Risk 
Committee

Nomination
Committee

Remuneration 
Committee

Executive 
Committee 

Number of meetings held

11

9

4

6

Chairman 
Tim Franklin (2)

Chief Executive 
Scott Maybury (1) (3)

Non-executive directors 
David Morgan
Mark Brown

Independent non-executive directors 
Christine Higgins
Marian Martin (2)
David Titmuss

Executive directors 
Robert Murray
David Bull (1)

16 

– 

11 (11)

1 (1)

4 (4)

6 (6)

11 (11)

8 (9)

4 (4)

6 (6)

16 (16) 

10 (11)
11 (11)

11 (11)
3 (3)
11 (11)

10 (11)
11 (11)

9 (9)
–

9 (9)
1 (1)
–

–
9 (9)

4 (4)
4 (4)

4 (4)
1 (1)
4 (4)

–
–

6 (6)
6 (6)

6 (6)
1 (1)
6 (6)

– 
– 

– 
– 
– 

–
–

11 (16) 
16 (16) 

(1)  Attended as standing attendee at Audit & Risk Committee meetings. 

(2) Attended as a guest at Audit & Risk Committee meeting. 

(3) Attended as a guest at Nomination and Remuneration Committee meetings. 

Corporate Governance Code. The Board also held a 
session on culture, diversity and inclusion at the Annual 
Strategy day. Board members are encouraged to 
attend relevant training programmes as part of their 
continuing professional development and additional 
business, compliance and regulatory updates are also 
arranged, as appropriate. 

Company Secretary 
The Company Secretary is responsible for ensuring 
that board procedures and applicable rules and 
regulations are observed. He is responsible for advising 
the Board, through the Chairman, on all governance 
matters. All directors have direct access to the services 
and advice of the Company Secretary. Directors are 
able to take independent external professional advice 
to assist with the performance of their duties at the 
Company’s expense. 

Appointments to the Board 
The Nomination Committee (‘NomCo’) consists of  
two non-executive directors and four independent 
non-executive directors and is chaired by Tim Franklin. 
NomCo makes independent recommendations for 
appointments to the Board. In making these 
recommendations, NomCo assesses the suitability of 
candidates, taking into account the required mix of 
skills, knowledge, expertise, experience, 
professionalism, integrity, gender diversity, 
competencies and other qualities, before 
recommending them to the Board for appointment. 
NomCo will take steps to ensure that diversity in 
candidates is sought for appointment to the Board. 

Appointment and re-appointment 
The code requires that all directors should stand for  
re-appointment annually, subject to continued 
satisfactory performance. 

With effect from the AGM to be held on 6 March 2020, 
the Board will comply with the UK Corporate 
Governance Code 2018 and all directors will be subject 
to annual re-election. 

No person other than a director retiring at the AGM 
shall be eligible for appointment or re-appointment as 
a director at any general meeting unless he is 
recommended by the directors or if the resolution to 
propose the person for appointment or re-appointment 
as a director has been requisitioned by a member in 
accordance with the Companies Act 2006. 

Training and development of directors 
Professional development 
During the year, specific training sessions were held 
covering compliance, regulation and corporate 
governance issues. Topics covered included Financial 
Crime, Conflicts of Interest, AIM Rules and the 

Annual Report & Financial Statements 2019

25

 
 
 
 
 
 
 
 
board director of the Finance and Leasing Association 
(‘FLA’), also serving as Chairman for a number of 
years, and was a member of the Bank of England 
Consultative Committee. Gerald now acts in an 
advisory capacity to the FCA and serves on their 
Smaller Business Practitioner Panel (‘SBPP’). 

Andrew Barber 
Head of IT (‘HoIT’) 
Andrew joined PCF Group in June 2002 and is 
responsible for developing and managing the IT and 
cyber strategy within the Group. Andrew oversees the 
management of systems, operational resilience and 
third-party vendor management. As a PRINCE2 
Registered Practitioner, Andrew is instrumental in 
ensuring change is managed successfully within the 
Group. Andrew is a member of the Smaller Banks 
Operations & IT Forum (‘SBOITF’) and is one of the 
founding members of the recently established 
Specialist Bank Security Forum (‘SBSF’). 

Jim Coleman 
Head of Treasury (‘HoT’) 
Jim joined PCF in October 2016 to oversee the 
establishment of a Treasury function in preparation for 
bank mobilisation in 2017. Since mobilisation, he has 
been responsible for funding, liquidity, asset and 
liability management and funds transfer pricing. Jim 
has over 30 years’ experience of bank and building 
society financial management, is a Fellow of the 
Association of Corporate Treasurers and holds an MBA 
from Imperial College Business School. 

Suzie Yong 
Head of Human Resources (‘HoHR’) 
Suzie joined PCF Group in August 2019 and is 
responsible for Human Resources and Office 
Management for the Company. Suzie has over 20 years’ 
HR management experience in both the private and 
public sectors, with her last role as Head of HR in 
Fintech, where she was responsible for the set up and 
management of HR operations globally. Suzie has 
several years’ experience working as an Associate 
Lecturer and Assessor on CIPD courses at the 
International Financial Services Centre (Dublin) and is a 
Chartered Member of the Chartered Institute of 
Personnel and Development. 

Jason McCabe 
Head of Risk & Compliance (‘HoRC’) 
Jason joined PCF Group in October 2016 and is 
responsible for the chief risk, compliance oversight and 
money laundering reporting senior management 
functions. He has over 15 years’ experience in Risk 
Management and Compliance and joined from Royal 
Bank of Canada, where he spent 8 years in various 
senior roles, including the Global Head of Operational 
Risk for Treasury Market Services and the Chief Risk 
Officer for RBC Investor Services UK. 

Governance structure and delegated 
committee 
The Board has established a number of committees to 
which responsibility for certain matters has been 
delegated. The Board committee structure is shown in 
the diagram on page 23. Each committee has written 
Terms of Reference setting out the committee’s role 
and responsibilities and the extent of the authority 
delegated by the Board. Minutes of each committee 
are circulated to the Board on a regular basis. 

Reports of certain Board’s committees are set out later 
in this Report and provide further detail on their roles, 
responsibilities and the activities they have undertaken 
during the year. 

Meetings of the Board 
At each scheduled meeting, the Board receives reports 
from the Chief Executive and Finance Director on the 
performance and results of the Group. The Managing 
Director updates the Board on performance, strategic 
developments and the legal and regulatory affairs of 
the Group and the Bank. In addition, the Board 
receives regular updates from the Executive 
Committee (‘ExCo’) which collates updates from the 
Credit Committee, Risk, Compliance & Operations 
Committee (‘RCO’), Marketing & New Products 
Approval Committee (‘MNPC’) and Asset & Liability 
Committee (‘ALCO’). 

There is an annual schedule of rolling agenda items to 
ensure that all matters are given due consideration and 
are reviewed at the appropriate point in the financial 
and regulatory cycle. Meetings are structured to 
ensure that there is sufficient time for consideration 
and debate of all matters. In addition to scheduled or 
routine items, the Board also considers key issues that 
impact the Group and the Bank as they arise. 

Executive Committee 
The Board has delegated its day-to-day management 
duties to ExCo, which meets monthly to deliberate and 
take policy decisions on the effective and efficient 
management of the Group and to monitor its 
performance. It also serves as a processing forum for 
issues to be discussed at Board level. ExCo’s primary 
responsibility is to ensure the implementation of 
strategies approved by the Board, provide leadership 
to the senior management team and ensure efficient 
deployment of the Group’s resources, including capital 
and liquidity. 

ExCo meetings provide an avenue for the attendees, 
which comprise Senior Management of various 
departments, to engage and align to the strategy and 
policy as approved by the Board. 

Scott Maybury (Chief Executive), Robert Murray 
(Managing Director) and David Bull (Finance Director) 
are members of ExCo. Their profiles can be found on 
page 22. The other members of ExCo are as follows. 

Gerald Grimes 
Head of Commercial Development (‘HoCD’) 
Gerald joined the Group in July 2018 to help focus on 
the introduction of new products and markets and to 
head up Business & Broker Development. He has a 
wealth of experience in financial services with GE 
Capital, The Funding Corporation and as Managing 
Director of Hitachi Capital. Until recently, Gerald was a 

26

 
 
 
 
 
 
Executive Committee 
Chair Scott Maybury 

Members MD, FD, HoCD, HoIT, HoRC, HoT, HoHR, Azule

Credit Committee 

Risk, Compliance  
& Operations 
Committee 

Marketing & New 
Products Approval 
Committee 

Asset & Liability 
Committee 

Chair CEO 

Members MD, FD, 
HoCC, HoNB, HoRC, 
Senior Credit Risk 
Manager

Chair FD 
Members HoCC, 
HoCD, HoMR, HoIT, 
HoNB, HoPO, HoRC, 
HoCSS, HoT, HoHR, 
HoRFR

Chair CEO 

Chair FD 

Members MD, FD, 
HoMR, HoIT, HoNB, 
HoPO, HoRC, HoCSS, 
HoT

Members MD, HoMR, 
HoRC, HoCSS, HoT, 
HoRFR

IT Operations 
Committee 

Chair HoIT 

Members HoMR, 
HoRC, IT Manager

CEO      Chief Executive 

HoRFR  Regulatory & Financial Reporting 
HoIT      Information Technology 
HoRC    Risk & Compliance 
HoCD    Commercial Development 

       Executive Directors 
MD        Managing Director 

      Heads of Department 
HoNB    New Business 
HoCSS  Client Services & Savings 
HoT       Treasury 
HoPO    Payouts 

Where appropriate, delegates attend where members are absent.

Liquidity & Pricing 
Committee 

Chair HoT 

Members HoMR, 
HoNB, HoRC, HoCSS, 
Treasury Manager

FD         Finance Director 

HoCC    Credit Control 
HoHR    Human Resources 
HoMR    Management Reporting 
Azule    Managing Director 

Executive Directors 
CEO – Chief Executive 

MD – Managing Director 

FD – Finance Director 

Heads of Department 
HoRFR – Regulatory & Financial Reporting 

HoIT – Information Technology 

HoRC – Risk & Compliance 

HoCD – Commercial Development 

HoNB – New Business 

HoCSS – Client Services & Savings 

HoT – Treasury 

HoPO – Payouts 

HoCC – Credit Control 

HoHR – Human Resources 

HoMR – Management Reporting 

Azule – Managing Director 

Annual Report & Financial Statements 2019

27

 
 
 
 
 
 
 
 
 
 
 
28

Audit & Risk Committee Report

Committee members during the year 
Christine Higgins Non-executive director (Chair) 
David Morgan Non-executive director 
Anthony Nelson Advisor (resigned 29 November 2019) 

Standing invitees 
Scott Maybury Chief Executive 
David Bull Finance Director 
Jason McCabe Head of Risk & Compliance 
Grant Thornton LLP representatives (internal auditor) 
Ernst & Young LLP representatives (external auditor) 

Responsibilities of the Audit & Risk Committee 
l Monitor the integrity of the Group’s financial 

statements by debating and challenging critical 
estimates and judgements and oversee the external 
audit. 

l Advise the Board on the Group’s overall risk 

appetite, tolerance and strategy. 

l Monitor the work and effectiveness of the internal 
audit function and oversee the internal audit. 

l Assess and monitor the activities and effectiveness 

of the Risk & Compliance function. 

l Oversee whistleblowing arrangements. The Chair of 

ARC is the Whistleblowing Champion and an 
independent point of escalation in accordance with 
the Group’s Whistleblowing Policy. 

l Review procedures in place for detecting fraud and 
financial crime and preventing bribery and money 
laundering.  

l Review and approve assumptions and stress 

scenarios in the planning stage of the ICAAP and 
ILAAP, including substantive changes to the 
previous assessment. 

Dear shareholder, 

I am pleased to present my report to you on the work of 
the Audit & Risk Committee (‘ARC’/’the Committee’) 
during the year.  

One of the Committee’s most significant activities was 
overseeing the implementation of the new accounting 
standard IFRS 9, which introduces a forward-looking 
expected credit loss model designed to recognise 
potential losses earlier. Information on the impact of 
IFRS 9 is set out in note 1.5.2. 

In November 2019, Tony Nelson stepped down as an 
advisor from the Committee. I would like to thank Tony 
both personally and on behalf of the Committee for his 
insights and dedication. Tony has been replaced by 
Marian Martin, who has recently joined the Board. Marian 
was formerly the Chief Risk Officer at Virgin Money. 

Meetings 
ARC met nine times during the year. The Chief Executive, 
Finance Director, Head of Risk & Compliance, internal 
audit and the external auditor attended these meetings 
as standing invitees. An oral report was made to the 
Board following each meeting and the approved 
minutes were subsequently provided. 

Areas of focus 
During the year, the areas of focus for ARC were as 
follows. 

Financial reporting 
ARC considered the Group’s interim and annual 
financial statements. In reviewing the annual financial 
statements, the Committee discussed and challenged 
management’s analysis and judgements and the 
external auditor’s report, focusing particularly on a 
number of significant areas of potential risk and key 
audit matters as follows. 

l Risk of fraud in the recognition of revenue through 
the Effective Interest Rate (‘EIR’) methodology. 
l Impairment of loans and advances to customers in 
accordance with the IFRS 9 expected credit loss 
model (fraud risk).  

l Purchase price allocation and disclosure of 
acquisition of Azule Limited (fraud risk). 

Other areas of audit focus were as follows. 
l Management override of controls – this is mandated 

by International Standards on Auditing (UK) and is 
considered as part of the fraud risks detailed above, 
as well as through the execution of general 
procedures. 

l Impairment of Goodwill – annual review. 
l Adoption of IFRS 15 ‘Revenues from Contracts with 

Customers’ – impact and disclosures. 

Going concern – ARC assessed the appropriateness of 
the going concern basis of accounting and the 
statement that the Directors have a reasonable 
expectation that the Group will be able to continue in 
operation and meet its liabilities as they fall due and 
concluded it was appropriate. 

ARC reviewed the content of the Annual Report and 
Financial Statements for the year ended 30 September 
2019 for clarity and completeness of disclosure. 

The Committee concluded that the Annual Report and 
Financial Statements as a whole were ‘fair, balanced 
and understandable’ and therefore recommended the 
Annual Report and Financial Statements to the Board 
for approval. 

Internal audit 
ARC oversees the internal audit function, approving  
its plans and scope, its resources and considers the 
reports produced. 

Members of the Committee have recent and relevant 
financial experience and extensive experience of 
corporate financial matters in the banking and financial 
services industry. The Board is satisfied that the 
committee members have the skills and competence 
required to fulfil the Committee’s duties and 
responsibilities as set out within the Terms of Reference. 

Grant Thornton, our internal auditors, completed six 
internal audits during the year and we are pleased to 
report that their overall assessment was that based on 
their internal audit work over the year ‘the governance 
and risk and control framework is operating 
effectively to support PCF Group in adhering to its 
agreed risk appetite’. 

Annual Report & Financial Statements 2019

29

 
 
 
The annual internal audit plan was developed in 
conjunction with the Second Line of Defence 
Compliance Monitoring Plan. The areas for audit are 
linked to strategic objectives, key risks and the core 
areas of regulatory oversight. 

The Committee has satisfied itself as to the 
effectiveness of the internal audit function during the 
year through the review of the audit strategy and 
annual audit plan, discussion of internal audit reports, 
private meetings with Grant Thornton. 

Risk management, compliance and internal controls 
The Board is responsible for the overall adequacy of 
the Group’s system of internal controls and risk 
management. The Board has delegated to ARC the 
responsibility for reviewing and monitoring the 
effectiveness of the Group’s systems of risk 
management, regulatory compliance and internal 
control. In reviewing the adequacy of internal controls, 
ARC received and discussed a number of internal and 
external reports during the year including 

l Internal audit - The audit reports completed by 

Grant Thornton this year covered Senior Manager 
and Certification Review (‘SMCR’), IT General 
Controls, Disaster Recovery Planning and Crisis 
Management, Third Party Management, Financial 
Controls and Regulatory Reporting. Management 
has already implemented a number of the 
recommendations made, with timely plans in place 
to address those remaining. 

The internal auditors have observed the culture 
within the areas they reviewed and also through 
interaction with management, and have reported 
that management have been fully engaged in the 
audits and respond positively to recommendations. 

The Chair of ARC had private discussions with the 
auditor during the year and the Committee met 
with external audit at least once during the year, 
without management. 

l External audit - The external auditors, EY, provided 

the Committee with an update on the 
implementation of their 2017/18 recommendations 
and their risk assessment for 2018/19. The 
Committee also met privately with EY during the 
year, which provided an opportunity for relevant 
issues to be discussed directly. 

l Risk and Compliance - ARC considered reports from 
the Head of Risk & Compliance at its meetings which 
included performance against risk appetite, 
complaints, financial crime and anti-money 
laundering compliance, fraud, vulnerable customers, 
outcomes testing, responsible lending and upcoming 
regulatory changes. The Committee received 
presentations from the Head of IT and the Head of 
Treasury on the key risks in their areas. 

The Committee also oversaw the development of further 
strategic metrics during the year, including those in 
relation to Azule. A number of policies were approved 
and reports completed during the year in line with the 
Compliance Monitoring Plan, with recommendations 
made and timely plans to implement them. 

ARC considered emerging risks and management’s plans 
for avoiding and mitigating these risks. This year, this 
included the impact of the FCA report on motor finance, 
fraud, Brexit and headwinds in the wider economy. 

A revised Financial Crime Framework, Risk Management 
Framework and Risk Appetite Statement was reviewed 
by the Committee during the year and recommended to 
the Board for approval. 

External audit 
ARC is responsible for overseeing the relationship with 
the external auditor, including the ongoing assessment 
of the auditor’s independence. ARC makes 
recommendations to the Board with regard to the 
appointment of the external auditor and approves their 
remuneration and terms of engagement. 

EY was appointed as the Company’s auditor in 1998. 
The audit partner for this year is Gary Adams. Gary 
replaced Michael-John Albert, who had been in place 
since 2015. 

ARC discussed and approved the planning of the 
external audit, including risk evaluation, scope and the 
materiality applied as well as the results of the audit. 
The audit highlighted some areas where management 
should consider improvements in processes. Importantly, 
the auditor considered the appropriateness of material 
judgements and concluded that the balance was 
appropriate and consistent with previous years, where 
applicable.  

During the year, ARC discussed with EY the review 
procedures they have in place to ensure audit quality. 
There was also a discussion of the results of their 
Financial Reporting Council (‘FRC’) 2019 Audit 
Quality Inspection and the impact of the findings on 
the audit plan. 

Independence and effectiveness 
ARC has reviewed the independence, objectivity and 
effectiveness of EY taking into account the auditor’s 
report to the Committee on actions they take to comply 
with requirements for independence, compliance with 
the policy for the provision of non-audit services and 
conclusions from the evaluation undertaken of external 
audit effectiveness. 

The level of audit fees charged by the Group’s auditor is 
set out in note 10. There was no non-audit work carried 
out by EY during the year. 

The Chair of ARC had private discussions with the 
auditor during the year and the Committee met with 
external audit at least once during the year, without 
management. 

ARC evaluates the effectiveness of the external 
auditor on an annual basis, taking into account fees 
and the engagement letter, a review of the external 
audit plan, the objectivity and effectiveness of the 
audit, the quality of formal and informal 
communications with ARC, and this year the results 
of an effectiveness survey which included feedback 
from management. Following its review of the 
2018/19 external audit process, ARC concluded that it 
was effective. 

Re-appointment 
The Group last tendered its external audit in March 
2006 and appointed EY as its auditor. Based on EY’s 
performance, ARC has recommended to the Board 
that EY be re-appointed as auditor for the coming 
year. The Board has concurred, and the re-appointment 
will be proposed to shareholders at the Annual  
General Meeting. 

30

 
 
 
In terms of re-tender, the Committee decided after 
further consideration not to put external audit out for 
tender for the year ending 30 September 2020, but 
will keep the situation under review. The current 
auditor appointment falls under the transitional 
arrangements for mandatory audit firm rotation under 
the EU Audit Reforms and a change of auditor is not 
required at this point. 

Whistleblowing 
ARC has reviewed the effectiveness of whistleblowing 
arrangements in place within the Group and adherence 
to the FCA Rules on Whistleblowing. During the year, 
the Committee received a report on a review and test 
of the whistleblowing framework, which included the 
results of mandatory training provided to staff. There 
have been no whistleblowing reports this year. 

Committee effectiveness 
ARC undertook an annual review of its own 
effectiveness during 2019 through a questionnaire  
sent to ARC invitees, and the conclusions were that 
the Committee was operating effectively. 
Recommendations raised will be discussed by the 
Committee and a time frame agreed for 
implementation. 

This report was approved by the Audit & Risk 
Committee on 7 February 2020. 

Christine Higgins 
Chair of the Audit & Risk Committee 

7 February 2020 

Annual Report & Financial Statements 2019

31

 
 
 
 
 
32

This year NomCo met four times. Meeting agendas have 
included items on succession planning, diversity, staff 
relations, board training and effectiveness.  

This report was approved by the Nomination Committee 
on 29 November 2019. 

Tim Franklin 
Chairman of the Nomination Committee 

31 January 2020 

Nomination Committee Report

Dear shareholder, 

I am pleased to present my report to you as Chairman 
of the Nomination Committee. 

Introduction 
The Nomination Committee (‘NomCo’) has delegated 
responsibility from the Board for reviewing the 
structure, size and composition of the Board. 
Following advice received from an external review 
during the year, the activities of the Nomination 
Committee were separated from the Remuneration 
Committee and, accordingly, each meeting is held 
separately. 

Membership of NomCo is limited to non-executive 
directors and was chaired by David Titmuss or myself. 
Scott Maybury is invited to NomCo on an ad hoc basis 
as an attendee for agenda points linked to our 
consideration of succession plans and other matters 
where his input is valued. 

Role and activities of the Nomination Committee 
In March 2019, we assessed the composition of the 
Board and its Committees and the balance between 
independent non-executive directors and non-executive 
directors in line with the proposals in the UK Corporate 
Governance Code 2018 and the on-going requirements 
of our regulators, the Prudential Regulation Authority and 
the Financial Conduct Authority. The result was the decision 
to recruit an additional independent non-executive director. 

We determined the candidate should have risk 
experience in a banking environment and, ideally, listed 
company experience. We undertook a recruitment 
process based on these identified skills whilst also 
having regard for board diversity. The search culminated 
in the appointment of Marian Martin to the Board as an 
independent non-executive director on 25 July 2019. 
Marian received thorough induction into her role by 
meeting senior management and functional heads. 

Marian was appointed a member of Audit & Risk 
Committee on the retirement of Tony Nelson in 
November 2019. I would like to take this opportunity to 
thank Tony for his many years’ service to ARC and we 
wish him well in retirement.  

The Board underwent a questionnaire-based skills 
assessment in July 2019. The overall outcome of this 
evaluation provided confidence that the Board has a 
broad range of key skills to perform its role in regard to 
strategic direction, advice and judgement and to the 
standard required of a dual-regulated bank. Whilst the 
Board concluded that it is performing well and is effective, 
a program of continuous board training will remain in 
place to ensure the skill base is improved further. 

Board training is held on a regular basis to provide 
board members with continuing professional 
development and updates on regulatory, financial and 
governance developments. The Board calls upon 
external organisations where specialist input is required. 
In addition, the Board will co-opt its own Heads of 
Department where the specialist skills are available  
in-house. This has been especially useful in the areas of 
compliance and human resources. 

Annual Report & Financial Statements 2019

33

 
 
 
Remuneration Committee Report

Dear shareholder, 
I am pleased to present my report to you as Chairman 
of the Remuneration Committee. 

Introduction 
The Committee (‘RemCo’) has delegated responsibility 
from the Board for reviewing the performance of the 
executive directors, succession planning and 
remuneration of the directors and other senior 
executives. Membership of RemCo is limited to non-
executive directors and is chaired by me. Where 
appropriate, RemCo consults external advisers on 
remuneration and regulatory issues so as to align with 
the strategic aims of the Group and regulatory 
compliance requirements. In addition, the committee 
gathers information regarding the pay and rewards 
offered to executives of similar companies. 

Approach to remuneration 
The approach taken by the Group in respect of 
remunerating its staff emanates from a combination of 
regulatory guidance and, in particular, the Dual-
Regulated Firms Remuneration Code (SYSC 19D), as 
appropriate for Level 3 firms, the rules on remuneration 
as published by the Prudential Regulation Authority 
(‘PRA’) and Financial Conduct Authority (‘FCA’) as 
amended from time to time, and its own best judgement. 
These guidelines assist with the design of awards and 
incentive packages which are effective in not only 
recruiting and retaining staff, but also in meeting the risk 
appetite and long-term interests of the Group.  

Fundamentally, our approach to remuneration is based on 
promoting and rewarding the right behaviours which 
ensure that the interests of our customers and stakeholder 
value are at the forefront of everything we do. The level of 
expertise and experience of the executive team also 
requires the committee to benchmark remuneration and 
rewards to a peer group of similar companies. 

Due to the size of our business, the Group applies 
proportionally to the principle (SYSC 19D.3.3R (2)) to 
ensure the practices and processes we promote are 
appropriate to size, internal organisation and the nature, 
scope and complexity of activities. 

In applying PRA and FCA regulatory guidance, the Group 
classifies its employees as either Code or Non-Code staff. 
Code staff are comprised of executive and non-executive 
directors and also Senior Managers covered by the 
Senior Managers Regime. No staff have been classified as 
Material Risk Takers. Other key individuals are covered 
under the scope of the Conduct Regime. 

Remuneration policy 
The Group’s remuneration policy is applicable to all its 
employees. The objective of the policy is to recruit and 
retain high calibre talent, capable of achieving the 
Group’s objectives and to encourage and reward 
superior performance and the creation of shareholder 
value. The policy further sets out the use of 
performance-based remuneration to motivate and 
reward high performers who strengthen long-term 
customer relations, generate income, demonstrate the 
required behaviours (teamwork, co-operation, 
customer focus, risk awareness), comply with 
regulation, support a control environment, deliver good 
customer outcomes and protect and enhance 
shareholder value. 

The Group’s remuneration policy does not encourage 
taking risks that exceed the risk appetite of the Group. 
The remuneration policy enables incentives to be 
provided with the purpose of meeting the Group’s 
long-term strategic objectives and general goals in 
areas of risk management, positive customer 

outcomes, regulatory and statutory compliance and 
other key stakeholder expectations. 

The following guiding principles underpin the 
remuneration policy. 

l The recognition that the Group operates in a 
competitive environment for experienced and 
valued executives. 

l Interests of our employees are aligned with the 

interests of our customers, long-term interests of 
the Group, shareholders and other stakeholders in 
the Group, as well as the public interest. 

l Employees are not to be rewarded for taking risks 

that are unwarranted. 

l Principles of ‘malus’ and ‘clawback’ will be 

implemented where relevant. 

As a Level 3 firm under the Remuneration Code 
guidance on proportionality (SYSC 19D), the Group 
does not apply the following rules 

– retained shares or other instruments (SYSC 

19D.3.56R); 

–  deferral (SYSC 19D.3.59R); and 
–  performance adjustment (SYSC 19D.3.61R – 62R). 

The Group seeks to combine various remuneration and 
incentive components to ensure an appropriate and 
balanced remuneration package that reflects 
responsibilities, the employee’s role in a professional 
activity as well as market practice. The four 
remuneration components that every employee may 
be eligible to receive include 
l Basic salary; 
l Benefits;  
l Cash bonus; and  
l Share options. 

Share-based payments 
During the year, the Company introduced a share-based, 
long-term incentive plan for senior executives and 
other key staff. The plan has performance criteria 
attached in regard to Group performance and 
shareholder return. Share options under the plan are 
only settled on achievement of the criteria. 

Remuneration for the year 
Fixed remuneration 
Fixed remuneration comprises basic salaries and 
benefits including healthcare and life assurance cover. 
These are provided on the same basis for all 
employees. The Company has a workplace pension 
scheme with Standard Life, with a Company 
contribution rate based on 7% of qualifying earnings. 

The Directors’ contribution rate is based on 10% of 
qualifying earnings. These are outside the workplace 
scheme and contributions are paid to a scheme of 
their choice or as a cash equivalent where annual or 
lifetime pension allowances have been reached. 

Variable remuneration 
The annual performance award is a significant variable 
component of the overall remuneration and is at the 
discretion of RemCo. In determining the level of award 
paid to the Chief Executive, Managing Director and 
Finance Director, consideration was given not only to 
the financial performance of the Group, including returns 
to shareholders and the Group’s profitability in 2019, but 
also to their individual performance, based on a number 
of personal objectives. In respect of the Chief Executive, 
these included the strategic development of the Group, 
leadership and culture, operational performance, risk 
management and regulatory compliance. 

34

Table of directors’ remuneration 
A summary of the total remuneration paid to directors is set out below. 

Salary
and fees
£’000

Bonus
£’000

Benefits
in kind
£’000

Pension
contributions
£’000

Year ended 
Year ended
Long-term 30 September 30 September 
2018 
£’000 

incentive
£’000

2019
£’000

Executive directors 
S D Maybury*
R J Murray
D R Bull**

Non-executive directors 
M F Brown
T A Franklin
C A Higgins
M Martin***
D J Morgan
D Titmuss

250
175
185

197
89
90

43
95
57
11
43
52

911

–
–
–
–
–
–

376

2
3
1

–
–
–
–
–
–

6

25
18
18

–
–
–
–
–
–

61

2
–
2

–
–
–
–
–
–

4

476
285
296

43
95
57
11
43
52

439 
298 
332 

37 
90 
51 
– 
37 
47 

1,358

1,331 

* Pension received in cash 

** Part of the pension received in cash 

*** Appointed 25 July 2019 

Non-executive directors 
Non-executive directors are engaged under letters of 
appointment. Non-executive directors retire and seek 
re-election at the next AGM on an annual basis, in 
accordance with the Corporate Governance Code 2018. 
Non-executive directors who are subject to retirement 
at the AGM are eligible for re-appointment.  
Non-executive directors participate in decisions 
concerning their own fees together with the 
recommendation of the executive directors, taking into 
account comparisons with peer group companies, their 
overall experience and knowledge and the time 
commitment required for them to undertake their 
duties and if the non-executive director has 
undertaken any additional duties during the year.  
The non-executive directors do not receive variable 
remuneration. 

Remuneration disclosures 
Information on the Group’s Remuneration Code is set 
out in the Pillar 3 disclosures and will be published on 
our website www.pcf.bank 

This report was approved by the Remuneration 
Committee on 31 January 2020. 

David Titmuss 
Chairman of the Remuneration Committee 

31 January 2020 

Annual Report & Financial Statements 2019

35

 
 
 
 
36

Directors’ Report 
for the year ended 30 September 2019

The directors present their report and audited financial 
statements for the year ended 30 September 2019. 

Results and dividends 
The consolidated results for the year are set out in the 
Consolidated Income Statement on page 48. 

The directors recommend the payment of a final 
dividend of 0.4p per share in respect of the year 
ended 30 September 2019 (year ended 30 September 
2018 – final dividend of 0.3p per share). Subject to 
approval at the Annual General Meeting to be held on 
6 March 2020, the final dividend will be paid on 9 April 
2020 to shareholders on the register at 20 March 2020. 

Principal activities 
The Group’s principal activities are the purchase, hire, 
financing and sale of vehicles, equipment and property, 
the provision of retail savings products and the 
provision of related fee-based services. The Group will 
continue to administer its portfolio of financial assets 
to improve profitability. 

Directors and their interests 
The directors of the Company during the year were 
those listed on page 2. 

The directors’ interests in the shares of the Company, 
all of which were beneficial interests, at 30 September 
2019 are listed below. 

At 30 September 2019
No. of ordinary shares of 5p each

At 30 September 2018 
No. of ordinary shares of 5p each 

Scott Maybury
Robert Murray
David Bull
Mark Brown 
Tim Franklin
Christine Higgins
Marian Martin
David Morgan
David Titmuss

1,717,653
998,340
230,568
200,000
125,783
33,204
14,771
500,000
50,000

1,717,653 
998,340 
230,568 
135,000 
90,173 
19,500 
– 
500,000 
– 

The following directors also held options in the Company’s share option plans. Further details are provided in the 
Remuneration Committee Report on pages 34 to 35 and in note 9. 

Scott Maybury
Robert Murray
David Bull

At 30 September 2019
No. of ordinary shares of 5p each

At 30 September 2018 
No. of ordinary shares of 5p each 

2,547,082
1,680,465
1,310,465

1,140,000 
770,000 
400,000 

The Company’s Articles of Association permit it to indemnify directors in accordance with the Companies Act. 

Substantial shareholdings 
At  30  September  2019,  the  Company  had  been  notified  of  the  following  interests  of  3%  or  more  in  its  issued 
ordinary share capital. 

Somers Limited
Bermuda Commercial Bank Limited
Hof Hoorneman Bankiers
Beleggingsclub ‘T Stockpaert

Percentage 

54.32% 
8.40% 
9.22% 
3.31% 

Annual Report & Financial Statements 2019

37

 
 
 
 
 
Statement of directors’ responsibilities 
The directors are responsible for preparing the Strategic 
Report, Directors’ Report and the Group Financial 
Statements in accordance with applicable United 
Kingdom law and those International Financial Reporting 
Standards as adopted by the European Union. 

Company law requires the directors to prepare Financial 
Statements for each financial year. Under that law, the 
directors must not approve the Group Financial 
Statements unless they are satisfied that they present 
fairly the financial position, financial performance and 
cash flows of the Group for that year. In preparing those 
financial statements, the directors are required to 

l select suitable accounting policies in accordance 

with IAS 8 ‘Accounting policies, changes in 
accounting estimates and errors’ and then apply 
them consistently; 

l present information, including accounting policies, 

in a manner that provides relevant, reliable, 
comparable and understandable information; 

l provide additional disclosures when compliance 

with the specific requirements in IFRS is insufficient 
to enable users to understand the impact of 
particular transactions, other events and conditions 
on the Group’s financial position and financial 
performance; and 

l state that the Group has complied with IFRS, 

subject to any material departures disclosed and 
explained in the financial statements. 

The directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Group’s transactions and disclose with 
reasonable accuracy at any time the financial position 
of the Group and enable them to ensure that the 
Group financial statements comply with the Companies 
Act 2006 and Article 4 of the IAS Regulation. They are 
also responsible for safeguarding the assets of the 
Group and hence for taking reasonable steps for the 
prevention and detection of fraud and other 
irregularities. 

Financial risk management objectives and policies 
Information about financial risk management systems 
in relation to financial reporting and financial risk 
management objectives and policies in relation to the 
use of financial instruments can be found in the 
following sections of the Annual Report which are 
incorporated into this report. 

Further information on internal control and financial 
risk management systems in relation to financial 
reporting of the Group, please refer to the Risk 
Management report (pages 39 to 42). 

Further information on financial risk management 
objectives and policies in relation to the use of financial 
instruments of the Group, please refer to the Risk 
Management report (pages 39 to 42). 

Statement of Going Concern 
The Group’s business activities, together with the 
factors likely to affect its future development, 
performance and position are set out in the Strategic 
Report. The financial position of the Group, its cash 
flows, liquidity position and borrowing facilities are set 
out in the financial statements. The Group’s policies 
and processes for managing its capital are described in 
the Strategic Report. Details of the Group’s financial 
risk management objectives, its financial instruments 
and hedging activities and its exposures to credit risk 
and liquidity risk are also set out in the Notes to the 
Financial Statements. 

The directors have completed a formal assessment of 
the Group’s financial resources, including forecasts and 
emerging risks such as Brexit. Based on this review, 
the directors believe that the Group is well placed to 
manage its business risks successfully within the 
expected economic outlook. 

After making enquiries, the directors have a reasonable 
expectation that the Group has adequate resources to 
continue in operational existence for the foreseeable 
future. Accordingly, they continue to adopt the going 
concern basis in preparing the Annual Report and 
Financial Statements. 

Corporate governance  
The Corporate Governance section provides disclosure 
of the Group’s corporate governance arrangements. 

Disclosure of information to the auditors 
So far as each person who was a director at the date of 
approving this report is aware, there is no relevant audit 
information, being information needed by the auditor in 
connection with preparing its report, of which the 
auditor is unaware. Having made enquiries of fellow 
directors and the Group’s auditor, each director has 
taken all the steps that he or she is obliged to take as a 
director in order to make himself or herself aware of 
any relevant audit information and to establish that the 
auditor is aware of that information. 

Re-appointment of auditors 
A resolution to re-appoint Ernst & Young LLP as 
auditors will be put to the members at the Annual 
General Meeting. 

On behalf of the Board 

Robert Murray 
Director and Secretary 

7 February 2020 

38

 
 
 
 
 
 
 
Risk Management 
for the year ended 30 September 2019

The management of risk is based on an understanding 
of the risks that the Group faces, an assessment of 
these risks and establishing an appropriate control 
environment. Risks are assessed at the inherent level, 
before being mitigated by controls, and at the residual 
level, once controls have been considered. Controls 
include risk appetite statements, defined limits to risk 
exposures, policies, procedures, mandates, oversight, 
and reporting. The design and effectiveness of controls 
is key and an assessment of these is performed by all 
‘Three Lines of Defence’. 

Risk policies and procedures are the formal 
documentation of the methods used to manage, 
control, oversee and govern each principal risk. They 
articulate the limits, operating standards and procedures 
by which risks are identified, assessed and managed at 
all stages of the business and risk life cycle. 

Risk accountability 
The Risk Management Framework articulates individual 
and collective accountabilities for risk management, risk 
oversight and risk assurance and supports the discharge 
of responsibilities to customers, shareholders and 
regulators. It establishes a common risk language to 
facilitate the collection, analysis and synthesis of risk 
management data for risk aggregation and reporting. The 
framework is continually evolving and is periodically 
updated to reflect changes in the business and the 
external environment. 

Governance is maintained through delegation of 
authority from the Board, down through the 
management hierarchy to individuals, and is supported 
by a committee-based structure designed to ensure that 
risk appetite, policies, procedures, controls and reporting 
are fully in line with regulations, law, corporate 
governance and industry best practice. 

Board level engagement, coupled with the direct 
involvement of senior management in Group-wide risk issues 
at ExCo level, ensures that issues are promptly escalated and 
remediation plans are initiated, where required. 

The interaction of the executive and non-executive 
governance structures relies upon a culture of 
transparency and openness that is encouraged by both 
the Board and senior management. A strong control 
framework remains a priority for the Group and is the 
foundation for the delivery of effective risk management. 

Line management is directly accountable for identifying 
and managing any risks inherent or consequential in their 
individual businesses. A key objective is to ensure that 
business decisions strike an appropriate balance between 
risk and reward, consistent with the Group’s risk appetite. 

Assurance 
The Group operates a ‘Three Lines of Defence’ model 
which defines clear responsibilities and 
accountabilities. 

l Business lines, as the ‘First Line of Defence’, hold 

the primary responsibility for risk decisions, 
identifying, measuring, monitoring and controlling 
risks within areas of accountability. 

l The ‘Second Line of Defence’ encompasses the risk 
oversight function, which is independent of the 
business and other functions, and includes 
compliance monitoring and risk reviews. 

l The ‘Third Line of Defence’ is provided by Internal 

Audit. The Third Line provides independent 
assurance to senior management and the Board on 
the effectiveness of risk management policies, 
processes and practices in all areas. 

l The Group’s Internal Audit function performs 

independent audits of the risk management functions, 
on a periodic basis, to ensure that objectives are 
achieved. Any deficiencies are reported to 
management, with significant deficiencies reported to 
senior management and ARC. 

l The Group utilises other forms of evaluation to 

obtain reasonable assurance about the 
effectiveness of its risk management functions as 
required. 

l The Group may also periodically use independent 

consultants to assess the risk management 
governance structure and management processes. 

Information technology and data risk management 
annual independent assurance reviews include 

l Cyber Essential Standards Assessment and 

Penetration Test; 

l External Information Technology Risk Assurance 

Review; 

l Payment Card Industry Data Security Standard 

(‘PCI DSS’) Compliance; and 

l External Cyber Security Review. 

Risk appetite and culture 
The Risk Appetite Statement (‘RAS’) provides an 
articulation of the Group’s tolerance for risk in both 
quantitative measures and qualitative terms. A clearly 
defined RAS allows the setting of detailed risk appetite 
and reporting metrics for principal risks. The RAS sets 
out the level of risk that the Group is willing to take in 
pursuit of its business objectives. It has been created 
following discussions among the Group’s executive 
management and the members of ARC and the Board. It 
is used in mapping key risks, assessing their materiality 
and ultimately for underpinning the Group’s overall RMF. 

Throughout the year, all aspects of the risk appetite 
statements and metrics are reported to ARC and the 
Board by the Head of Risk & Compliance (‘HoRC’).  
The HoRC is responsible for assessing the impact on the 
Group’s risk appetite of any changes in circumstances, 
internal or external, that may warrant a change to the 
RAS and recommending any such changes to ARC and 
the Board ahead of the scheduled annual review. 

The Board sets the risk appetite and culture and ensures 
that this is cascaded into day-to-day operations through 
policies, qualitative statements, risk appetite metrics, 
limits, Board and committee review, monitoring and 
assurance, recruitment of competent employees, 
training and aligning remuneration to risk appetite. 

Annual Report & Financial Statements 2019

39

 
 
 
Risk governance and oversight 
The Group’s business model is shaped by the assessment of risk and return, together with the management of 
those risks. The Group recognises the importance of embedding a framework within the organisation that puts in 
place controls to manage those risks on a continuous basis. Management of risk entails the identification and 
monitoring of risk regularly and testing that the business operates within the agreed limits. 

The Group operates a ‘Three Lines of Defence’ governance model which defines clear responsibilities and 
accountabilities and ensures effective independent oversight and assurance activities take place covering key 
decisions. This model is summarised in the diagram below. 

Business Lines and 
Central Functions

First Line of Defence 
(‘1LoD’) 

Operational Control 
by Business Function 

l Identify, assess, control 

and mitigate risks. 

l Develop and implement 
internal policies and 
procedures and controls. 

l Clear definition of roles 
and responsibilities. 

l Escalate issues to 

management and control 
functions. 

l Focus on achieving good 

customer outcomes.

Risk Functions

Internal Audit Function

Third Line of Defence 
(‘3LoD’) 

Internal Audit 

l Internal Audit provides 

independent assurance on 
the effectiveness of 1LoD, 
2LoD and the risk 
governance framework.

Second Line of Defence 
(‘2LoD’) 

Independent Risk 
Management & Compliance 

l Develop robust 

frameworks and policies to 
manage risk. 

l Facilitate and oversee 
implementation of 
effective risk management 
practices by business 
owners. 

l Co-ordinate the Group’s 
approach to setting and 
reporting on risk appetite. 

l Advisory and oversight. 
Perform oversight and 
challenge on 1LoD. 

All ‘Three Lines of Defence’ are responsible for 
supporting and developing a culture of risk awareness 
and to support each other in ensuring fair outcomes for 
the business and its customers. In this way, risk 
management responsibilities are understood at all 
levels, ownership and accountability is clear and control 
and oversight is established throughout the Group. 

Management establishes, with Board oversight, 
structures, reporting lines and appropriate authorities 
and responsibilities in the pursuit of the business 
objectives. They ensure that the Group’s activities are 
conducted by staff with the necessary experience, 
technical capabilities and access to resources. Staff 
responsible for monitoring and enforcing compliance 
with the Group’s risk policies have authority 
independent from the units they oversee. 

It is the aim of the Risk and Compliance function to  
co-ordinate the management and reporting of the 
Group’s risks, ensuring that risk management is fully 
integrated into the day-to-day activities of the 
business. The Group’s approach to managing risk 
within the business is governed by the Board approved 
RAS and the Group’s RMF. The Group will continually 
enhance, design, and implement a system of 
operational monitoring and internal controls to monitor 
and manage business risk. At the operational level, it is 
the responsibility of each business function to adhere 

to and effectively manage all Group mandated risk 
management processes and standards. The business 
provides periodic feedback to Group risk functions on 
the adequacy of risk management processes and 
standards in relation to their function. 

A strong risk culture and good communication among 
the ‘Three Lines of Defence’ are important 
characteristics of good risk management governance. 

First Line of Defence (Risk management by 
business functions) 
The ‘First Line of Defence’ encompasses the controls 
that the Group has in place to deal with day-to-day 
business and manages risks in the business to  
pre-agreed tolerances or limits. It identifies, manages 
and monitors risk within each area of the business, 
reporting and escalating issues, as necessary, and 
evidences control. 

Business lines have primary responsibility for risk 
decisions, identifying, measuring, monitoring and 
controlling risks within areas of accountability. They 
are required to establish effective governance and 
control frameworks for their business areas that are 
compliant with Group policy requirements in order to 
maintain appropriate risk management skills and 
processes to act within the Group’s risk appetite 
parameters set and approved by the Board. 

40

 
 
 
Second Line of Defence (Independent risk control) 
The ‘Second Line of Defence’ encompasses the risk 
oversight function, which is independent of the 
business and other functions. The second line 
supports a structured approach to risk management 
by maintaining and implementing the RMF and 
Group-wide risk policies and monitoring their proper 
execution by the ‘First Line of Defence’. It also 
provides independent advice and oversight on risks 
relevant to the Group’s strategy and activities, 
maintains an aggregate view of risk, monitors 
performance in relation to the Group’s risk appetite, 
monitors changes in and compliance with external 
regulation, undertakes compliance monitoring and risk 
reviews and promotes best practice. 

The ‘Second Line of Defence’ reports systematically 
and promptly to the Board, ARC and senior 
management about risk management, in particular 
about perceived new risks or failures of existing 
controls. 

Third Line of Defence (Audit & governance) 
Internal Audit will provide independent assurance to 
the Board through ARC that the First and Second 
Lines of Defence are both effective in discharging their 
respective responsibilities. The use of independent 
compliance monitoring and risk reviews will provide 
additional support to the integrated assurance 
programme and ensures that the Group is effectively 
identifying, managing and reporting its risks. 

Approach to assurance 
The methods of assurance are 

l Self-review - Line management periodically review 
processes, systems and activities to ensure that all 
risk management processes continue to be 
effective and appropriate; 

l Risk review, including Risk Control Assessment 

(‘RCA’) and compliance monitoring - The purpose 
is to confirm the continued effectiveness of the 
management of risk within the business. This 
includes identification of potential control failures; 

l Internal Audit – As part of an agreed audit 

programme, internal audit will provide the Group 
with risk based and timely assurance on important 
aspects of the Group’s risk management control 
frameworks and practices. It is the responsibility of 
all business heads to provide responses to audit 
findings that focus on addressing root causes 
within the agreed timescales; and 

l External reviews – ARC receives reporting from the 
external auditor periodically throughout the year on 
matters concerning their areas of risk focus, the 
results of the audit, financial control observations as 
well as any audit differences identified. ARC may also 
commission third parties to undertake specific 
reviews on matters, as considered necessary. 

Risk identification, measurement and control 
The ‘Three Lines of Defence’ model is governed and 
controlled as described in the diagram below and is 
supplemented by independent external audit and 
regulators. 
Each line of defence reports independently of the 
others to senior management. In addition, ‘Second Line 
of Defence’ has a ‘dotted’ reporting line to ARC, and 
‘Third Line of Defence’ reports directly to ARC. 
The process of identifying risk exposures is key to the 
success of the risk management process as all other 
elements of the process flow from this initial step. It is 
crucial, therefore, that a thorough process of risk 
identification is accomplished on a regular basis.  
The process for risk identification, measurement and 
control is integrated into the overall framework for risk 
governance. Risk identification processes are  
forward-looking to ensure emerging risks are 
identified. Risks are captured in a comprehensive risk 
register and measured using robust and consistent 
quantification methodologies. 
The measurement of risks includes the application of 
sound stress testing and scenario analysis and 
considers whether relevant controls are in place before 
risks are incurred.  
When risks have been identified and assessed, the 
relevant business areas determine an appropriate 
method for addressing those risks. 

Board /Audit & Risk Committee

Senior Management

1st Line of Defence 

2nd Line of Defence 

3rd Line of Defence 

Management Control 

Oversight & Advisory 

Internal Audit

Internal Control 
Measures

Operational Risk 
Management 

Credit Risk 
Management 

Quality Assurance 

Compliance

E
x
t
e
r
n
a

l

A
u
d
i
t

R
e
g
u
a
t
o
r
s

l

Annual Report & Financial Statements 2019

41

 
 
 
 
The Group will conduct a review of the Recovery Plan 
on at least an annual basis and a review on the 
Resolution Pack on at least a bi-annual basis, or more 
frequently in the event of a material change in the 
Group’s status, capital or liquidity position. The Board 
and senior management are fully engaged in 
considering the scenarios and options available for 
remedial actions to be undertaken. 

The Board considers that the Group’s public status, its 
business model and the diversified nature of its 
business markets provide it with the flexibility to 
consider selective business or portfolio disposals, loan 
book run-off, equity-raising, or a combination of these 
actions. The Group would invoke the Recovery Plan 
and Resolution Pack if required. 

ILAAP, ICAAP and stress testing 
The Internal Capital Adequacy Assessment Process 
(‘ICAAP’), Internal Liquidity Adequacy Process 
(‘ILAAP’) and associated stress testing exercises 
represent important elements of the Group’s ongoing 
risk management processes. The results of the risk 
assessment contained in these documents are 
embedded in the strategic planning process and risk 
appetite to ensure that sufficient capital and liquidity 
are available at all times to support the Group’s growth 
plans, as well as to cover its regulatory requirements at 
all times and under varying circumstances. 

The ICAAP and ILAAP are reviewed on at least an 
annual basis and more often in the event of a material 
change in capital or liquidity. Ongoing stress testing 
and scenario analysis outputs are used to inform the 
formal assessments and determination of required 
buffers, the strategy and planning for capital and 
liquidity management and the setting of risk appetite 
limits. ARC is responsible for reviewing and approving 
assumptions and stress scenarios in the planning 
stages of the ICAAP and ILAAP, including substantive 
changes to the previous assessment. ALCO will review, 
challenge and recommend to ExCo and the Board, for 
approval, the Group’s ICAAP and ILAAP. 

The Board and senior management have engaged in a 
number of exercises which have considered and 
developed stress-test scenarios. The output analysis 
enables management to evaluate the Group’s capital 
and funding resilience in the face of severe but 
plausible risk shocks. In addition to the UK variant test 
on capital prescribed by the PRA, the stress tests have 
included a range of Group-wide, multi-risk category 
stress tests, market-wide and idiosyncratic financial 
shocks and operational risk scenario analyses.  
Stress-testing is an integral part of the adequacy 
assessment processes for liquidity and capital, and the 
setting of tolerances under the annual review of Group 
risk appetite. 

The Group also performed reverse stress-tests to help 
management understand the full continuum of adverse 
impact and, therefore, the level of stress at which the 
Group would breach its individual capital and liquidity 
guidance requirements as set by the PRA under the 
ICAAP and ILAAP processes. 

Recovery Plan and Resolution Pack 
The Group has prepared and submitted a Recovery 
Plan and Resolution Pack (‘RP&RP’) in accordance with 
PRA Supervisory Statements SS18/13 and SS19/13 and 
submitted it to the PRA following Board approval. 

The plan represents the Group’s ‘Living Will’ and 
examines in detail 

l the consequences of severe levels of stress (i.e. 

beyond those in the ICAAP) impacting the Group 
at a future date; 

l the state of preparedness and contingency plan to 
respond to and manage through such a set of 
circumstances; and 

l the options available to management to withstand 

and recover from such an environment. 

42

 
Annual Report & Financial Statements 2019

43

Independent Auditor’s Report 
to the members of PCF Group plc 
for the year ended 30 September 2019

Opinion 
In our opinion 

l PCF Group plc’s group financial statements and 

parent company financial statements (the ‘financial 
statements’) give a true and fair view of the state 
of the Group’s and of the parent company’s affairs 
as at 30 September 2019 and of the Group’s profit 
for the year then ended; 

l the group financial statements have been properly 
prepared in accordance with IFRSs as adopted by 
the European Union; 

l the parent company financial statements have been 
properly prepared in accordance with IFRSs as 
adopted by the European Union and as applied in 
accordance with the provisions of the Companies 
Act; and 

l the financial statements have been prepared in 

accordance with the requirements of the 
Companies Act 2006. 

We have audited the financial statements of  
PCF Group plc which comprise 

Group 
l Consolidated income statement for the year then 

ended; 

l Consolidated balance sheet as at 30 September 2019; 

l Consolidated statement of comprehensive income 

for the year then ended; 

l Consolidated statement of changes in equity for 

the year then ended; 

section of our report below. We are independent of 
the Group and parent company in accordance with the 
ethical requirements that are relevant to our audit of 
the financial statements in the UK, including the FRC’s 
Ethical Standard as applied to listed entities, and we 
have fulfilled our other ethical responsibilities in 
accordance with these requirements. 

We believe that the audit evidence we have obtained 
is sufficient and appropriate to provide a basis for our 
opinion. 

Conclusions relating to going concern 
We have nothing to report in respect of the following 
matters in relation to which the ISAs (UK) require us to 
report to you where 

l the directors’ use of the going concern basis of 
accounting in the preparation of the financial 
statements is not appropriate; or 

l the directors have not disclosed in the financial 

statements any identified material uncertainties that 
may cast significant doubt about the Group’s or the 
parent company’s ability to continue to adopt the 
going concern basis of accounting for a period of 
at least twelve months from the date when the 
financial statements are authorised for issue. 

Overview of our audit approach 
Key audit matters 
l Risk of fraud in the recognition of revenue in 

respect of the application of the effective interest 
rate methodology. 

l Impairment of loans and advances to customers as 

l Consolidated statement of cash flows for the year 

per IFRS 9 expected credit loss model. 

then ended; and 

l Related notes 1 to 34 to the financial statements, 
including a summary of significant accounting 
policies. 

Parent company 
l Balance sheet as at 30 September 2019; 

l Statement of changes in equity for the year then 

ended; 

l Statement of cash flows for the year then ended; and 

l Related notes 1 to 34 to the financial statements 
including a summary of significant accounting 
policies. 

The financial reporting framework that has been applied 
in their preparation is applicable law and International 
Financial Reporting Standards (IFRSs) as adopted by 
the European Union and, as regards to the parent 
company financial statements, as applied in accordance 
with the provisions of the Companies Act 2006. 

Basis for opinion  
We conducted our audit in accordance with 
International Standards on Auditing (UK) (ISAs (UK)) 
and applicable law. Our responsibilities under those 
standards are further described in the Auditor’s 
responsibilities for the audit of the financial statements 

l Purchase price allocation and disclosure of 

acquisition of Azule Limited. 

Audit scope 
l We performed an audit of the complete financial 

information of Group and parent company. 

l Our Group audit scope included all PCF Group plc 
trading subsidiaries (two non-trading subsidiaries 
were excluded). 

Materiality 
l Overall group materiality of £400,000, which 

represents 5% of Profit Before Tax. 

Key audit matters  
Key audit matters are those matters that, in our 
professional judgment, were of most significance in our 
audit of the financial statements of the current period 
and include the most significant assessed risks of 
material misstatement (whether or not due to fraud) 
that we identified. These matters included those which 
had the greatest effect on the overall audit strategy, 
the allocation of resources in the audit; and directing 
the efforts of the engagement team. These matters 
were addressed in the context of our audit of the 
financial statements as a whole, and in our opinion 
thereon, and we do not provide a separate opinion on 
these matters. 

44

 
 
 
 
 
 
 
Risk 
Risk of fraud in the recognition of revenue in 
respect of the application of the effective 
interest rate (‘EIR’) methodology 
Interest and similar income £34,499 million  
(2018 – £25,494 million). 

Refer to the Audit & Risk Committee Report on page 29, 
accounting policies (note 1.6.1) and note 4 of the 
financial statements. 

For certain product fees, the Group operates a model to 
recognise fee income (included within Interest Income) 
under the effective interest method. The effective 
interest method spreads the recognition of product fee 
income over the life of the financial instrument, as these 
are in substance an integral part of the overall yield.  

Effective interest rate models are sensitive to 
judgements about the expected lives of the product to 
which they relate. Due to the complexity of calculations, 
the degree of judgement exercised by the Group in 
respect of the expected lives of the product and the 
different products for which fees are recognised, this is 
considered a key audit matter. 

Our response to the risk 
We identified and tested the design and, where 
relevant, the operating effectiveness of key controls 
over the effective interest rate model. We determined 
that we could place reliance on these controls for the 
purposes of our audit. This is with the exception of 
interest booked within Azule Limited, for which we 
concluded that we could not rely on controls, and so 
we took a fully substantive approach. 

We tested the key assumptions used in the EIR 
calculation including the expected lifecycle of the 
products. We concluded that the model is appropriate. 

We utilised an independent leasing valuation specialist 
to recalculate the finance lease income using EIR 
methodology for each product on sample basis. In 
addition we recalculated finance lease income on a 
sample of leases and tested completeness and 
accuracy of data through reconciliation to source 
systems. 

We tested that fees and commissions were 
appropriately included in the EIR calculations in 
accordance with the accounting standards. 

We selected a risk-based sample of journal entries and 
examined the journals for validity and appropriateness. 

Key observations communicated to the  
Audit & Risk Committee 
We concluded to the Audit & Risk Committee that the 
EIR calculations and methodology were in accordance 
with accounting policies and standards and interest 
income was appropriately derived. 

Our testing of journal entries did not highlight any 
issues and there was no evidence of management 
override of controls from the sample of journals we 
examined. 

Impairment of loans and advances to customers 
as per IFRS 9 expected credit loss model 
Loans and advances to customers.  
£338,503 million (2018 – £219,322 million). 

Impairment on loans and advances.  
£7,647 million (2018 – £4,370 million). 

The application of IFRS 9 results in fundamental 
changes to how impairment provisions are determined 
as IFRS 9 requires a forward looking assessment of 
expected loss, as opposed to the incurred loss model 
used under IAS 39. There are also significant changes 
in disclosures. 

Impairment of loans and advances carries a high 
degree of estimation uncertainty derived from key 
model assumptions used to build the provision. Such 
assumptions include probabilities of default, loss given 
default, exposure at default, assessment of significant 
increase in credit risk, incorporation of forward-looking 
information and appropriateness of the staging. 

Given the level of judgement and subjectivity involved, 
there is a risk that the impairment provision could be 
materially misstated. 

Our response to the risk 
We understood and evaluated the design effectiveness 
of key controls. We concluded that there was a lack of 
sufficient controls over the ECL provision including 
review of input and output data, data validation, model 
governance and model testing. Accordingly, we 
adopted a fully substantive approach. 

We read all accounting interpretations and assessed 
for compliance with IFRS 9. 

We performed testing over the completeness and 
accuracy of the data inputs into the IFRS 9 model. 

EY credit risk specialists supported our audit of the 
IFRS 9 model design, operation integrity, assumptions 
used, staging methodology and criteria. 

We understood and challenged management’s key 
model assumptions and any changes including macro 
economic factors, the relationship between economic 
parameters and credit risk, and the methodology for 
determining significant increases in credit risk. 

We tested the mathematical accuracy to confirm 
internal consistency of the formulae used within the 
models. We assessed whether material post model 
adjustments made were appropriate. 

We assessed the sensitivity analysis over inputs and 
assumptions performed by management. 

We agreed the quantitative disclosures to source data 
and assessed the consistency of qualitative disclosures 
with accounting policies, model documentation and 
risk governance papers. 

Key observations communicated to the  
Audit & Risk Committee 
We concluded to the Audit & Risk Committee that 
following our challenge of the approach taken in a 
number of areas, the impairment models and 
assumptions employed by the Group were reasonable as 
at 30 September 2019, and for opening balances as at  
1 October 2018. We noted that the provision levels held in 
relation to credit impairment were reasonably estimated 
and in line with the requirements of IFRS 9. 

We highlighted to the Audit & Risk Committee the 
control observations set out in the ‘Our response to 
the risk’ column. 

Purchase price allocation and disclosure of 
acquisition of Azule Limited 
Goodwill and other intangible assets relating to the 
acquisition of Azule Limited £2,500,000 (2018 – nil). 

Refer to the Audit & Risk Committee Report on page 29, 
accounting policies (note 1.5.3) and note 16 of the 
financial statements. 

Refer to the Audit & Risk Committee Report on page 29, 
accounting policies (note 1.6.21), note 2 and 19 of the 
financial statements. 

Annual Report & Financial Statements 2019

45

 
 
On 5 November 2018, the Group acquired 100% 
shareholding of Azule Limited. Accounting standards 
require the directors to determine the fair value of 
assets and liabilities acquired including identification of 
intangible assets on acquisition date and fair value of 
consideration. Additionally, there is a requirement to 
perform a purchase price allocation of goodwill, and 
whether any portion should be reclassified to purchased 
intangible assets, such as brands or customer lists, if any. 

Due to complexity of calculations, degree of 
judgement in determining fair values and the inherent 
ability of management to override internal controls in 
relation to fair value estimation, this is considered a 
key audit matter. 

Our response to the risk 
We understood and evaluated the design effectiveness 
of key controls. We concluded that we could not rely 
on controls over the acquisition process including 
valuation methodology, determination of discount rate 
and identification of intangible assets. Accordingly, we 
adopted a fully substantive approach.  

We examined the agreements and legal documentation 
entered into for the acquisition of Azule Limited to 
understand the nature of the transaction.  

We tested the key assumptions used, including 
valuation methodology adopted, reasonableness of 
future cash flows and discount rate used for 
determination of fair value of assets and liabilities of 
Azule Limited on acquisition date.  

The directors did not identify any intangible assets 
other than goodwill. In the absence of a detailed, 
documented analysis to support this, we engaged EY 
valuation specialists to challenge this assumption.  

We tested the assumptions and methodologies used 
for determination of fair value of consideration.  

We validated that the acquisition of the subsidiary was 
appropriately accounted for in the financial statements, 
and that appropriate disclosures have been made.  

Key observations communicated to the  
Audit & Risk Committee 
We concluded to the Audit & Risk Committee that 
following our challenge of the approach taken in 
determining the fair values and discount rate used 
(following which updates were made by management), 
that the methodologies adopted by the Group were 
appropriate. 

We reported that we concurred with the directors’ 
assessment that there were no material, separately 
identifiable intangible assets, other than goodwill.  

Our testing concluded that acquisition transaction was 
correctly accounted for and appropriately disclosed in 
the Group financial statements. 

We addressed the risk of management override of 
controls leading to material misstatement, through the 
execution of our audit procedures in response to the 
three risks of fraud outlined. 

An overview of the scope of our audit 
Tailoring the scope 
Our assessment of audit risk, our evaluation of 
materiality and our allocation of performance 
materiality determine our audit scope for each entity 
within the Group. Taken together, this enables us to 
form an opinion on the consolidated financial 
statements. We take into account size, risk profile, the 
organisation of the Group and effectiveness of Group 
wide controls, changes in the business environment 
and other factors such as recent internal audit results 
when assessing the level of work to be performed at 

each entity. All the Group’s subsidiary entities, except 
for two non-trading entities, were subject to a full scope 
audit; all work was performed by the UK audit team. 

Our application of materiality 
We apply the concept of materiality in planning and 
performing the audit, in evaluating the effect of 
identified misstatements on the audit and in forming 
our audit opinion. 

Materiality 
The magnitude of an omission or misstatement that, 
individually or in the aggregate, could reasonably be 
expected to influence the economic decisions of the 
users of the financial statements. Materiality provides a 
basis for determining the nature and extent of our 
audit procedures. 

We determined materiality for the Group to be 
£400,000 (2018 – £259,000), which is 5% (2018 – 5%) 
of statutory profit before tax. We believe that profit 
before tax is the most appropriate basis for 
determining our materiality as it is one the most 
important considerations for shareholders of the Group 
in assessing the financial performance of the Group, 
and is consistent with the wider industry and is the 
standard for listed and regulated entities. Materiality 
has increased since the prior year due to higher levels 
of profitability of the Group. 

We determined materiality for the Parent Company to be 
£350,000 (2018 – £240,000), which is 1% (2018 – 1%) 
of net equity. Materiality has increased since the prior 
year, principally due to the issuance of shares during 
the period. 

Performance materiality 
The application of materiality at the individual account 
or balance level. It is set at an amount to reduce to an 
appropriately low level the probability that the 
aggregate of uncorrected and undetected 
misstatements exceeds materiality. 

On the basis of our risk assessments, together with our 
assessment of the Group’s overall control environment, 
our judgement was that performance materiality was 
50% (2018 – 75%) of our planning materiality, namely 
£200,000 (2018 – £194,000). We have set performance 
materiality at this percentage due to the extent of 
audit differences identified during the prior year audit. 

Audit work at component level for the purpose of 
obtaining audit coverage over significant financial 
statement accounts is undertaken based on a percentage 
of total performance materiality. The performance 
materiality set for each component is based on the 
relative scale and risk of the component to the Group as 
a whole and our assessment of the risk of misstatement 
at that component. In the current year, the range of 
performance materiality allocated to components was 
£40,000 to £150,000 (2018 – £146,000). 

Reporting threshold 
An amount below which identified misstatements are 
considered as being clearly trivial. 

We agreed with the Audit & Risk Committee that we 
would report to them all uncorrected audit differences 
in excess of £20,000 (2018 – £13,000), which is set at 
5% of planning materiality, as well as differences below 
that threshold that, in our view, warranted reporting on 
qualitative grounds. 

We evaluate any uncorrected misstatements against 
both the quantitative measures of materiality 
discussed above and in light of other relevant 
qualitative considerations in forming our opinion. 

46

 
 
In preparing the financial statements, the directors are 
responsible for assessing the Group and parent 
company’s ability to continue as a going concern, 
disclosing, as applicable, matters related to going 
concern and using the going concern basis of 
accounting unless the directors either intend to 
liquidate the Group or the parent company or to cease 
operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the 
financial statements  
Our objectives are to obtain reasonable assurance 
about whether the financial statements as a whole are 
free from material misstatement, whether due to fraud 
or error, and to issue an auditor’s report that includes 
our opinion. Reasonable assurance is a high level of 
assurance, but is not a guarantee that an audit 
conducted in accordance with ISAs (UK) will always 
detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the 
economic decisions of users taken on the basis of 
these financial statements. 

A further description of our responsibilities for the 
audit of the financial statements is located on the 
Financial Reporting Council’s website at 
www.frc.org.uk/auditorsresponsibilities.  
This description forms part of our auditor’s report. 

Use of our report 
This report is made solely to the company’s members, as 
a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been 
undertaken so that we might state to the company’s 
members those matters we are required to state to 
them in an auditor’s report and for no other purpose. To 
the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the company 
and the company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed. 

Gary Adams (Senior Statutory Auditor) 
for and on behalf of Ernst & Young LLP  
Statutory Auditor 
London 

12 February 2020 

Notes 
1

The maintenance and integrity of the PCF Group plc 
website is the responsibility of the directors; the 
work carried out by the auditors does not involve 
consideration of these matters and, accordingly, the 
auditors accept no responsibility for any changes 
that may have occurred to the financial statements 
since they were initially presented on the website. 

2 Legislation in the United Kingdom governing the 

preparation and dissemination of financial 
statements may differ from legislation in other 
jurisdictions. 

Other information 
The other information comprises the information 
included in the Annual Report set out on pages 2 to 42, 
other than the financial statements and our auditor’s 
report thereon. The directors are responsible for the 
other information. 

Our opinion on the financial statements does not cover 
the other information and, except to the extent 
otherwise explicitly stated in this report, we do not 
express any form of assurance conclusion thereon.  

In connection with our audit of the financial statements, 
our responsibility is to read the other information and, in 
doing so, consider whether the other information is 
materially inconsistent with the financial statements or 
our knowledge obtained in the audit or otherwise 
appears to be materially misstated. If we identify such 
material inconsistencies or apparent material 
misstatements, we are required to determine whether 
there is a material misstatement in the financial 
statements or a material misstatement of the other 
information. If, based on the work we have performed, 
we conclude that there is a material misstatement of the 
other information, we are required to report that fact. 

We have nothing to report in this regard. 

Opinions on other matters prescribed by the 
Companies Act 2006 
In our opinion, based on the work undertaken in the 
course of the audit 

l the information given in the strategic report and 

the directors’ report for the financial year for which 
the financial statements are prepared is consistent 
with the financial statements; and 

l the strategic report and directors’ report have been 

prepared in accordance with applicable legal 
requirements. 

Matters on which we are required to report 
by exception 
In the light of the knowledge and understanding of the 
Group and the parent company and its environment 
obtained in the course of the audit, we have not 
identified material misstatements in the strategic 
report or the directors’ report. 

We have nothing to report in respect of the following 
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion 

l adequate accounting records have not been kept 

by the parent company, or returns adequate for our 
audit have not been received from branches not 
visited by us; or 

l the parent company financial statements are not in 

agreement with the accounting records and returns; or 

l certain disclosures of directors’ remuneration 

specified by law are not made; or 

l we have not received all the information and 

explanations we require for our audit. 

Responsibilities of directors 
As explained more fully in the directors’ responsibilities 
statement set out on page 38, the directors are 
responsible for the preparation of the financial 
statements and for being satisfied that they give a true 
and fair view, and for such internal control as the 
directors determine is necessary to enable the 
preparation of financial statements that are free from 
material misstatement, whether due to fraud or error. 

Annual Report & Financial Statements 2019

47

 
 
 
 
 
 
 
 
Consolidated Income Statement 
for the year ended 30 September 2019

Interest revenue calculated using the effective interest method
Interest expense calculated using the effective interest method

Net interest income

Fees and commission income
Fees and commission expense

Net fees and commission income/(expense)

Net loss on financial instruments mandatorily at  
fair value through profit or loss

Net operating income

Personnel expenses
Depreciation of office equipment, fixtures,  
fittings and motor vehicles
Amortisation of intangible assets
Other operating expenses
Impairment loss on financial assets

Total operating expenses

Profit before tax
Income tax charge

Profit after tax

Earnings per 5p ordinary share – basic and diluted

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

Note

4
5

6

8

18
19
10
7

11

12

34,499
(12,884)

21,615

1,815
(1,154)

661

(63)

22,213

7,640

137
416
3,827
2,175

14,195

8,018
(1,624)

6,394

2.7p

25,494 
(10,492) 

15,002 

492 
(844) 

(352) 

– 

14,650 

5,186 

84 
385 
2,907 
915 

9,477 

5,173 
(981)  

4,192 

2.0p 

Consolidated Statement of Comprehensive Income 
for the year ended 30 September 2019

Profit after taxation
Other comprehensive income that will be reclassified  
to the income statement 
Fair value (loss)/gain on AFS financial instruments (note 1.5.3)
Fair value loss on FVOCI financial instruments (note 1.5.3)
Deferred tax income/(expense)

Total items that will be reclassified to the income statement

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

6,394

4,192 

–
(10)
2

(8)

18 
– 
(3) 

15  

Total comprehensive income, net of tax

6,386

4,207 

The accounting policies and notes on pages 52 to 95 form part of, and should be read in conjunction with, these 
financial statements. All activities in the current and prior year relate to continuing operations.

48

 
 
 
 
 
 
 
Consolidated Balance Sheet 
at 30 September 2019

Asset 
Cash and balances at central banks
Debt instruments at FVOCI
Available-for-sale financial instruments 
Loans and advances to customers
Due from Group companies
Investment in subsidiary undertakings
Office equipment, fixtures,  
fittings and motor vehicles
Other assets
Deferred tax assets
Goodwill and other intangible assets

Total assets

Liabilities 
Due to banks
Due to customers
Due to Group companies
Derivative financial instruments
Current tax liabilities
Other liabilities

Total liabilities

Equity 
Issued capital
Share premium
Other reserves
Own shares
Retained earnings

Total equity

Group

Company 

30 September
2019
£’000

30 September
2018
£’000

30 September
2019
£’000

30 September 
2018 
£’000 

Note

13
14
15
16

17

18
21
20
19

22
23

25

26

27
27
27
27

7,371
19,638
–
338,503
–
–

579
4,932
1,105
5,941

21,338
–
39,902
219,322
–
–

224
1,542
1,185
2,957

123
–
–
–
6,927
32,000

–
896
135
–

11 
– 
– 
– 
2,912 
22,000 

– 
817 
196 
– 

378,069

286,470

40,081

25,936 

44,412
267,070
–
63
1,521
6,248

319,314

12,510
17,619
7
(355)
28,974

58,755

48,881
191,139
–
–
414
3,485

243,919

10,611
8,527
15
(355)
23,753

42,551

–
–
3,239
–
–
1,692

4,931

12,510
17,619
–
(355)
5,376

– 
– 
– 
– 
– 
1,551 

1,551 

10,611 
8,527 
– 
(355) 
5,602 

35,150

24,385 

Total liabilities and equity

378,069

286,470

40,081

25,936 

The Company reported a profit for the financial year ended 30 September 2019 of £445,000 (year ended  
30 September 2018 – profit of £nil). 

The financial statements were approved and authorised for issue by the Board on 7 February 2020. 

On behalf of the Board 

S D Maybury
Director

D R Bull 
Director 

The accounting policies and notes on pages 52 to 95 form part of, and should be read in conjunction with, these 
financial statements. All activities in the current and prior year relate to continuing operations.

Annual Report & Financial Statements 2019

49

 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity 
for the year ended 30 September 2019

Attributable to equity holders of the Group 

Non-distributable

Distributable 

Group

Balance at 1 October 2018
Impact on transition to IFRS 9

Restated balance at 1 October
Profit for the year
Issuance of new shares 
Fair value loss on FVOCI  
financial instruments
Share-based payments
Cash dividends

Issued
capital
£’000

10,611
–

10,611
–
1,899

–
–
–

Share

Own
premium shares
£’000

£’000

8,527
–

 8,527
–
 9,092

–
–
–

(355)
–

(355)
–
–

–
–
–

Balance at 30 September 2019

12,510

17,619

(355)

Balance at 1 October 2017
Profit for the year
Issuance of new shares
Fair value loss on AFS 
financial instruments
Share-based payments
Cash dividends

10,611
–
–

 8,524
–
3

(355)
–
–

–
–
–

–
–
–

–
–
–

Balance at 30 September 2018

10,611

8,527

(355)

Other
reserves
£’000

Retained
earnings
£’000

Total 
equity 
£’000 

15
–

15
–
–

(8)
–
–

7

–
–
–

15
–
–

15

23,753
(502)

42,551 
(502) 

23,251 42,049 
 6,394  6,394 
10,991 

–

–
79
(750)

(8) 
79 
(750) 

28,974 58,755 

19,880 38,660 
4,192 
3 

4,192
–

–
84
(403)

15 
84 
(403) 

23,753

42,551 

Attributable to equity holders of the Company 

Non-distributable

Distributable 

Company

Balance at 1 October 2018
Profit for the year
Issuance of new shares 
Share-based payments
Cash dividends

Share

Issued
Own
capital premium shares
£’000
£’000

£’000

Retained
earnings
£’000

Total 
equity 
£’000 

10,611
–
1,899
–
–

8,527
–
9,092
–
–

(355)
–
–
–
–

5,602 24,385 
445 
10,991 
79 
(750) 

445
–
79
(750)

Balance at 30 September 2019

12,5109

17,619

(355)

5,376

35,150 

Balance at 1 October 2017
Profit for the year
Issuance of new shares
Share-based payments
Cash dividends

Balance at 30 September 2018

10,611
–
–
–
–

10,611

8,524
–
3
–
–

(355)
–
–
–
–

5,921
–
–
84
(403)

24,701 
– 
3 
84 
(403) 

8,527

(355)

5,602 24,385 

The accounting policies and notes on pages 52 to 95 form part of, and should be read in conjunction with, these 
financial statements. All activities in the current and prior year relate to continuing operations. 

50

 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Cash Flows 
for the year ended 30 September 2019

Group

Company 

30 September
2019
£’000

30 September
2018
£’000

30 September
2019
£’000

30 September 
2018 
£’000 

Note

Operating activities 
Profit before tax

Other non-cash items included in 
profit/(loss) before tax 
Depreciation of office equipment,  
fixtures, fittings and motor vehicles
Amortisation of other intangible assets
Net change in AFS financial instruments
Net change in FVOCI financial instruments
Share-based payments 

Impairment losses on financial assets
Income tax (paid)/due

Adjustment for change in  
operating assets 
Net change in loans and advances
Net change in Group company lending
Net change in other assets

18
19

7

Change in operating liabilities 
Net change in derivative financial instruments
Net change in amounts due to customers
Net change in Group company borrowing

Net change in other liabilities

Net cash flows from/(used in)  
operating activities

Investing activities 
Cash paid for Investment in subsidiary
Net sale of debt instruments at FVOCI
Net purchase of AFS financial instruments
Purchase of office equipment, fixtures,  
fittings and motor vehicles
Purchase of intangible assets

18
19

Net cash flows from/(used in)  
investing activities

Financing activities 
Proceeds from share issue during the year
Net proceeds from borrowings
Dividends paid to equity holders 

24

Net cash flows (used in)/from 
financing activities

Net increase/(decrease) in  
cash and cash equivalents
Cash and cash equivalents brought forward

Cash and cash equivalents carried forward

8,018

5,173

558

33 

137
416
–
(8)
79

2,175
(633)

(106,348)
–
(2,231)

63
75,931
–

(1,492)

84
385
15
–
34

915
(668)

(74,519)
–
(502)

–
138,019
–

31

–
–
–
–
79

–
(113)

–
(4,015)
(18)

–
–
3,239

141

– 
– 
– 
– 
34 

– 
– 

4,853 
– 
57 

– 
– 
– 

416 

(23,893)

68,967

(129)

5,393 

(2,283)
20,264
–

(384)
(900)

–
–
(35,390)

(36)
(637)

(10,000)
–
–

(5,000) 
– 
– 

–
–

– 
– 

16,697

(36,063)

(10,000)

(5,000) 

10,991
(17,012)
(750)

3
(28,184)
(403)

10,991
–
(750)

3 
– 
(403) 

(6,771)

(28,584)

10,241

(400) 

(13,967)
21,338

7,371

4,320
17,018

21,338

112
11

123

(7) 
18 

11 

The accounting policies and notes on pages 52 to 95 form part of, and should be read in conjunction with, these 
financial statements. All activities in the current and prior year relate to continuing operations.

Annual Report & Financial Statements 2019

51

 
Notes to the Financial Statements 
for the year ended 30 September 2019

1

1.1

Basis of preparation and significant accounting policies 

Corporate information 
PCF  Group  plc  (the  ‘Company')  is  a  public  company  limited  by  shares,  registered  in  England  and 
domiciled in the United Kingdom together with its subsidiaries (collectively, the 'Group'). The Company's 
ordinary shares are listed on the Alternative Investment Market ('AIM') of the London Stock Exchange. 
The Company's registered office is at Pinners Hall, 105-108 Old Broad Street, London EC2N 1ER. 

The wholly owned subsidiary PCF Bank Limited (the ‘Bank’) is a specialist bank, offering retail savings 
products for individuals and lending products for consumers and businesses to finance motor vehicles, 
plant, bridging finance, equipment and property. 

The Group's consolidated financial statements for the year ended 30 September 2019 were authorised 
for issue in accordance with a resolution of the Board on 7 February 2020. 

1.2 Basis of preparation 

The  consolidated  financial  statements  of  the  Group  have  been  prepared  on  a  historical  cost  basis, 
except for debt financial instruments at fair value through other comprehensive income (‘FVOCI’) and 
derivatives  at  fair  value  through  profit  or  loss  (‘FVTPL’).  The  financial  statements  are  presented  in 
Pound Sterling (£) and all values are rounded to the nearest thousand (£'000), except where otherwise 
indicated. 

1.3

Statement of compliance 
The consolidated financial statements of the Group have been prepared in accordance with International 
Financial Reporting Standards ('IFRS'), as adopted by the European Union ('EU'), interpretations issued 
by the International Accounting Standards Board ('IASB') and the Companies Act 2006. 

1.4 Basis of consolidation 

All  intra-group  balances,  transactions,  income  and  expenses  and  profits  and  losses  resulting  from   
intra-group transactions which are recognised in assets or liabilities, are eliminated in full. 

Subsidiaries  are  fully  consolidated  from  the  date  of  acquisition,  being  the  date  on  which  the  Group 
obtains control, and continue to be consolidated until the date when such control ceases. 

No income statement is presented for the Company as permitted by section 408 of the Companies Act 
2006. Of the profit for the financial year, £445,000 (30 September 2018 – £nil) was attributable to the 
Company. 

Summary of significant accounting policies 

1.5
1.5.1 New standards, interpretations and amendments adopted by the Group 

From 1 October 2018, a number of new and revised standards issued by the International Accounting 
Standards  Board,  and  endorsed  for  use  in  the  EU,  came  into  effect  for  the  Group.  New  and  revised 
standards adopted in the year that are deemed significant to the Group are outlined below. A number 
of other new standards are also effective from 1 October 2018, but they do not have a material effect 
on the Group’s financial statements. 

1.5.2 Changes in accounting policies and disclosures 

The accounting policies applied by the Group differ from those in the 2018 Annual Report, partly due 
to new standards and interpretations becoming effective. The following amendments to standards have 
been  disclosed,  as  they  were  applied  for  the  first  time  in  the  2019  financial  year,  resulting  in 
consequential changes to the accounting policies and other note disclosures, where applicable. 
l IFRS 9 'Financial Instruments' 
l IFRS 15 ‘Revenue from Contracts with Customers’ 

IFRS 9 ‘Financial instruments’ 
IFRS  9  ‘Financial  Instruments’  replaces  IAS  39  ‘Financial  Instruments:  Recognition  and  Measurement‘ 
with effect for the Group from 1 October 2018, in line with the Standard’s requirements of applying the 
Standard for financial periods beginning on or after 1 January 2018, bringing together all three aspects 
of  the  accounting  for  financial  instruments;  classification  and  measurement,  impairment,  and  hedge 
accounting. 

Accounting  policies  for  comparative  information  measured  under  IAS  39  are  disclosed  in  the  2018 
Annual Report. 

52

 
 
 
 
 
 
Transition 
On  implementation,  the  Group  has  not  provided  a  full  restatement  of  comparatives  but  has  instead 
reflected  changes  through  the  opening  balance  of  retained  earnings,  as  permitted  by  IFRS  9,  and 
disclosed in the financial statements under consolidated statement of changes in equity. 

Classification and measurement 
IFRS 9 makes changes to the measurement categories for financial assets and liabilities, with the former 
categories under IAS 39 such as ‘available-for-sale’ (‘AFS’) and ‘held to maturity’ being replaced. 

The measurement categories under IFRS 9 are 

l assets, primarily the Group’s conditional sale, hire purchase and personal loan receivables, which are 
deemed to consist solely of payments of principal and interest (‘SPPI’) and are intended to be held 
and collected and not sold, are held at amortised cost (note 1.5.3); 

l instruments meeting the SPPI criteria, but which may be sold, which are held at fair value through 

other comprehensive income (‘FVOCI’) (note 1.5.3); and 

l assets not meeting the SPPI criteria and not classified under FVOCI, such as derivatives, which are 

held at fair value through profit or loss (‘FVTPL’). 

The accounting for the Group’s financial liabilities remains the same as it was under IAS 39. 

The Group’s approach to the adoption of IFRS 9 and a reconciliation of the changes from IAS 39 are set 
out in note 1.5.3, which applied from 1 October 2018. This resulted in an increase in impairment provisions 
previously  held  under  IAS  39,  which  was  adjusted  through  retained  earnings.  IFRS  9  was  applied 
retrospectively, but the Group did not restate comparatives as permitted by IFRS 9. 

The following table shows the original measurement categories in accordance with IAS 39 and the 
new measurement categories under IFRS 9 for the Group’s financial assets and financial liabilities at 
1 October 2018. 

Original
classification
under IAS 39

New
classification
under IFRS 9

Original carrying New carrying 
amount under amount under 
IFRS 9 at 
1 October 
2018 
£’000 

IAS 39 at
30 September
2018
£’000

Financial assets 
Cash and balances at central banks
Loans and advances to customers
Quoted debt instruments

Loans and receivables Amortised cost
Loans and receivables Amortised cost

Available-for-sale

FVOCI

21,338
219,322
39,902

21,338 
218,718 
39,902 

Total financial assets

Due to banks
Due to customers

Total financial liabilities

280,562

279,958 

Amortised cost
Amortised cost

Amortised cost
Amortised cost

48,881
191,139

48,881 
191,139 

240,020

240,020 

The movement in ‘Loans and advances to customers’ is explained below and is due to an increase in the 
impairment provision from IAS 39 to IFRS 9. 

1 October 2018 

                                                                                                   Under
                                                                                                  IAS 39
Loan provisions                                                                     £’000

Consumer Finance                                                          2,286
Business Finance                                                            2,084

                                                                                       4,370

Increase
under
IFRS 9
£’000

77
498

575

PMA
£’000

Total
provision
£’000

Day one 
adjustment 
£’000 

14
15

29

2,377
2,597

4,974

91 
513 

604 

Post Model Adjustment (‘PMA’) is a provision overlay. 

Derivative financial instruments 
The  Group  uses  derivative  financial  instruments  in  the  form  of  interest  rate  swaps  to  manage  its 
exposure to the interest rate risk. In accordance with its treasury policy, the Bank does not hold or issue 
derivatives for proprietary trading.  

Derivatives  are  entered  into  only  for  the  purposes  of  matching  or  eliminating  risk  from  potential 
movements in interest rates in the Bank’s assets and liabilities. The Bank uses the International Swaps 
and Derivatives Association Master Agreement to document these transactions in conjunction with a 
Credit Support Annex.  

Annual Report & Financial Statements 2019

53

 
                                                                                                             
 
The derivatives are not designated as part of an accounting hedge relationship, and gains and losses 
arising from changes in fair value are recognised in net gains/(losses) on financial instruments at fair 
value through profit or loss in the Income Statement. To calculate fair values, the Bank typically applies 
discounted  cash-flow  models  using  yield  curves  that  are  based  on  observable  market  data.  For 
collateralised  and  non-collateralised  positions,  the  Bank  uses  discount  curves  based  on  overnight 
indexed swap rates.  

Derivatives are classified as financial assets where their fair value is positive and financial liabilities where 
their fair value is negative. Where there is the legal right and intention to settle on a net basis, then the 
derivative is classified as a net asset or net liability, as appropriate. 

Credit  risk  derived  from  derivative  transactions  is  mitigated  by  entering  into  master  netting 
agreements and holding collateral. Such collateral is subject to the standard industry Credit Support 
Annex and is paid or received on a regular basis. At 30 September 2019, net cash collateral posted is 
nil (2018 – nil). 

IFRS 15 ‘Revenue from contracts with customers’ 
IFRS  15  ‘Revenue  from  contracts  with  customers’  supersedes  IAS  11  ‘Construction  Contracts’,  IAS  18 
‘Revenue and related Interpretations’ and applies to all revenue arising from contracts with customers, 
unless  those  contracts  are  in  the  scope  of  other  standards.  The  new  standard  establishes  a  five-step 
model  to  account  for  revenue  arising  from  contracts  with  customers.  Under  IFRS  15,  revenue  is 
recognised  at  an  amount  that  reflects  the  consideration  to  which  an  entity  expects  to  be  entitled  in 
exchange for transferring goods or services to a customer.  

The standard requires entities to exercise judgement, taking into consideration all the relevant facts and 
circumstances when applying each step of the model to contracts with their customers. The standard 
also specifies the accounting for the incremental costs of obtaining a contract and the costs directly 
related to fulfilling a contract. IFRS 15 is effective for the Group from 1 October 2018. 

The Group has assessed the impact of the above and concluded that there is no material impact due to 
the nature of its business. 

1.5.3 Financial Instruments – initial recognition and subsequent measurement 

Date of recognition  
Financial assets and liabilities, with the exception of loans and advances to customers and balances due 
to  customers,  are  initially  recognised  on  the  trade  date  (i.e.  the  date  on  which  the  Group  becomes  a 
party to the contractual provisions of the instrument). This includes regular way trades, (i.e. purchases 
or sales of financial assets that require delivery of assets within the time frame generally established by 
regulation or convention in the market place). Loans and advances to customers are recognised when 
funds  are  transferred  to  the  customers’  accounts.  The  Group  recognises  balances  due  to  customers 
when funds are transferred to the Group. 

Initial measurement of financial instruments 
The classification of financial instruments at initial recognition depends on their contractual terms and 
the business model for managing the instruments, as described in note 1.5.2. Financial instruments are 
initially  measured  at  their  fair  value  and,  except  in  the  case  of  financial  assets  and  financial  liabilities 
subsequently  measured  at  FVTPL,  transaction  costs  are  added  to,  or  subtracted  from,  this  amount. 
Trade receivables are measured at the transaction price. 

Measurement categories of financial assets and liabilities 
From  1  October  2018,  the  Group  classifies  all  its  financial  assets  based  on  the  business  model  for 
managing the assets and the asset’s contractual terms, measured at either 

l amortised cost, as explained in note 1.5.2; or 

l FVOCI, as explained in note 1.5.2. 

Financial liabilities are measured at amortised cost, and derivatives at FVTPL (note 1.5.2). 

Financial assets and financial liabilities 
Balances at central banks, loans and advances to customers, other assets at amortised cost  
From 1 October 2018, the Group measures balances at central banks, loans and advances to customers 
and other assets at amortised cost if both of the following conditions are met. 

l The financial asset is held within a business model with the objective to hold financial assets in order 

to collect contractual cash flows.  

l The contractual terms of the financial asset give rise on specified dates to cash flows that are solely 

payments of principal and interest (‘SPPI’) on the principal amount outstanding. 

The details of these conditions are outlined as follows. 

54

 
Business model assessment 
The  Group  determines  its  business  model  at  the  level  that  best  reflects  how  it  manages  groups  of 
financial assets to achieve its business objective. 

l The risks that affect the performance of the business model (and the financial assets held within that 

business model) and, in particular, the way those risks are managed.  

l How managers of the business are compensated (for example, whether the compensation is based 

on the fair value of the assets managed or on the contractual cash flows collected).  

The expected frequency, value and timing of sales are also important aspects of the Group’s assessment.  

The business model assessment is based on reasonably expected scenarios without taking 'worst case' 
or 'stress case’ scenarios into account. If cash flows after initial recognition are realised in a way that is 
different  from  the  Group's  original  expectations,  the  Group  does  not  change  the  classification  of  the 
remaining financial assets held in that business model but incorporates such information when assessing 
newly originated or newly purchased financial assets going forward. 

The SPPI test 
As a second step of its classification process, the Group assesses the contractual terms of the financial 
asset  to  identify  whether  they  meet  the  solely  payments  of  principal  and  interest  (SPPI)  test.  The 
Group’s loans assets of Hire Purchase and Conditional Sales Agreements are repaid by instalments of 
principal and interest with a fee upfront. These meet the SPPI test. 

‘Principal’,  for  the  purpose  of  this  test,  is  defined  as  the  fair  value  of  the  financial  asset  at  initial 
recognition and may change over the life of the financial asset (e.g. if there are repayments of principal 
or amortisation of the premium/discount). 

The most significant elements of interest within a lending arrangement are typically the consideration 
for the time value of money and credit risk. To make the SPPI assessment, the Group applies judgement 
and considers relevant factors such as the currency in which the financial asset is denominated, and the 
period for which the interest rate is set. 

In contrast, contractual terms that introduce a more than de minimis exposure to risks or volatility in the 
contractual cash flows that are unrelated to a basic lending arrangement do not give rise to contractual 
cash flows that are solely payments of principal and interest on the amount outstanding. In such cases, 
the financial asset is required to be measured at FVTPL. 

Debt instruments at FVOCI 
The Group applies the new category under IFRS 9 of debt instruments measured at FVOCI when both 
of the following conditions are met. 

l The instrument is held within a business model, the objective of which is achieved by both collecting 

contractual cash flows and selling financial assets. 

l The contractual terms of the financial asset meet the SPPI test. 

These instruments largely comprise assets that had previously been classified as financial investments 
available-for-sale under IAS 39. 

FVOCI debt instruments are subsequently measured at fair value with gains and losses arising due to 
changes  in  fair  value  recognised  in  OCI.  Interest  income  and  foreign  exchange  gains  and  losses  are 
recognised in profit or loss. The calculation of Expected Credit Losses (‘ECL’) for debt instruments at 
FVOCI is explained in note 1.5.3. On derecognition, cumulative gains or losses previously recognised in 
OCI are reclassified from OCI to profit or loss. 

Due to banks and due to customers 
After initial measurement, due to banks and due to customers are subsequently measured at amortised 
cost. Amortised cost is calculated by taking into account any discount or premium on issued funds, and 
costs that are an integral part of the EIR.  

Reclassification of financial assets and liabilities 
From  1  October  2018,  the  Group  does  not  reclassify  its  financial  assets  subsequent  to  their  initial 
recognition,  apart  from  the  exceptional  circumstances  in  which  the  Group  acquires,  disposes  of,  or 
terminates a business line. Financial liabilities are never reclassified. The Group did not reclassify any of 
its financial assets or liabilities for the year ended 30 September 2019. 

Annual Report & Financial Statements 2019

55

Derecognition of financial assets and liabilities 
Financial assets  
A financial asset (or where applicable, a part of a financial asset or part of a group of similar financial 
assets) is derecognised where 

l the rights to receive cash flows from the asset have expired; or  

l the Group retains the right to receive cash flows from the asset, but has assumed an obligation to 

pay them in full without material delay to a third party under a ‘pass through’ arrangement; or  

l the Group has transferred its rights to receive cash flows from the asset and either (a) has transferred 
substantially  all  the  risks  and  rewards  of  the  asset,  or  (b)  has  neither  transferred  nor  retained 
substantially all the risks and rewards of the asset but has transferred control of the asset.  

When  the  Group  has  transferred  its  rights  to  receive  cash  flows  from  an  asset  and  has  neither 
transferred nor retained substantially all the risks and rewards of the asset, nor transferred control of 
the  asset,  the  asset  is  recognised  to  the  extent  of  the  Group’s  continuing  involvement  in  the  asset. 
Continuing involvement that takes the form of a guarantee over the transferred asset is measured at 
the lower of the original carrying amount of the asset and the maximum amount of consideration that 
the Group could be required to repay. 

Financial liabilities  
A financial liability is derecognised when the obligation under the liability is discharged or cancelled or 
expired. Where an existing financial liability is replaced by another from the same lender on substantially 
different  terms,  or  the  terms  of  an  existing  liability  are  substantially  modified,  such  an  exchange  or 
modification is treated as a derecognition of the original liability and the recognition of a new liability. 

Impairment of financial assets  
From  1  October  2018,  the  Group  is  required  to  recognise  Expected  Credit  Losses  (‘ECL’)  based  on 
unbiased forward-looking information for all financial assets at amortised cost, lease receivables, debt 
financial  assets  at  fair  value  through  other  comprehensive  income,  loan  commitments  and  financial 
guarantee contracts. 

The Group uses the three-stage model for determination of expected credit losses. (i) For loans where 
the credit risk has not increased significantly since initial recognition, a provision is recognised for the 
expected 12 month credit losses expected to be incurred. (ii) For loans where there is deemed to be a 
significant increase in credit risk, a provision for the expected lifetime credit loss is recognised across 
the  segment,  as  defined  below.  (iii)  For  loans  that  are  in  default,  the  Bank  undertakes  a  specific 
impairment assessment. For loans classified as Stage 1, 2 or 3, an assessment is performed on a portfolio 
wide basis for impairment, with the key judgements and estimates being 

l the determination of significant increase in credit risk;  

l the probability of an account falling into arrears and subsequently defaulting;  

l loss given default; and  

l forward-looking information.  

In addition, for loans that are greater than £100,000 in Stage 3, a further review of the recoverability of 
the  exposure  is  performed.  This  includes  assessing  the  value  of  any  collateral  held  and  what  form  of 
recovery  action  the  Bank  has  assessed  the  exposure  to  be  in.  Recoverable  actions  could  include 
achieving a repayment plan, or charging order. 

Significant increase in credit risk  
The Group applies a series of quantitative, qualitative and backstop criteria to determine if an account 
has demonstrated a significant increase in credit risk and should therefore be moved to Stage 2. 

l Quantitative criteria – This considers the increase in an exposure’s remaining lifetime Probability of 
Default  (‘PD’)  at  the  reporting  date  compared  to  the  expected  residual  lifetime  PD  when  the 
exposure was originated. The Group segments its credit portfolios into PD bands and has determined 
a relevant threshold for each PD band, where a movement in excess of threshold is considered to be 
significant. These thresholds have been determined separately for each portfolio, based on historical 
evidence of delinquency.  

l Qualitative criteria – This includes the observation of specific events such as short-term forbearance, 

payment cancellation, historical arrears or extension to customer terms.  

l Backstop criteria – IFRS 9 includes a rebuttable presumption that 30 days past due is an indicator of 
a  significant  increase  in  credit  risk.  The  Group  considers  30  days  past  due  to  be  an  appropriate 
backstop measure and does not rebut this presumption. 

56

Definition of default, credit-impaired assets, cures, write-offs and interest income recognition  
The  definition  of  default  for  the  purpose  of  determining  ECLs  has  been  aligned  to  the  Capital 
Requirements Regulation (‘CRR’) article 178 definition of default to maintain a consistent approach with 
IFRS  9.  When  exposures  are  identified  as  credit  impaired,  such  interest  income  is  calculated  on  the 
carrying value, net of the impaired allowance.  

The Group applies a series of quantitative and qualitative criteria to determine if an account meets the 
definition of default and should therefore be moved to Stage 3. These criteria include 

l when the borrower is more than 90 days past due on any material credit obligation to the Group; 

l significant financial difficulty of the issuer or the borrower; 

l a breach of contract, such as default or past due event; and  

l it is becoming probable that the borrower will enter bankruptcy or other financial reorganisation. 

When a loan falls into default and a formal process of recovering the loan has taken place, the loan will 
initially be fully impaired. The recovery will include a number of actions such as selling the underlying 
assets and agreeing an arrangement to repay. The Group will assess the likeliness of full recovery and 
assign each loan into categories for which each will have a different recovery percentage assigned. 

The Bank writes off an impaired financial asset, and the related impairment allowance, either partially or 
in full, when there is no realistic prospect of recovery. Where financial assets are secured, write-off is 
generally after receipt of any proceeds from the realisation of security. In circumstances where the net 
realisable value of any collateral has been determined and there is no reasonable expectation of further 
recovery, write-off may be earlier. All write-offs are written down to the average value of a future debt 
sale.  In  subsequent  periods,  any  recoveries  of  amounts  previously  written  off  are  credited  to  the 
provision for credit losses in the profit or loss statement. 

The impairment policy does not allow an exposure to be cured (i.e. once a loan goes into default, it stays 
in default). 

Forward-looking information 
Expected credit losses (‘ECL’) 
ECLs are an unbiased, probability-weighted estimate of credit losses determined by evaluating a range 
of possible outcomes. They are measured in a manner that reflects the time value of money and use 
reasonable and supportable information that is available without undue cost or effort at the reporting 
date about past events, current conditions and forecasts of future economic conditions. Measurement 
of ECLs depends on the ‘stage’ of the financial asset, based on changes in credit risk occurring since 
initial recognition, as described below. 

l Stage 1 – When a financial asset is first recognised, it is assigned to Stage 1. If there is no significant 
increase  in  credit  risk  from  initial  recognition,  the  financial  asset  remains  in  Stage  1.  Stage  1  also 
includes  financial  assets  where  the  credit  risk  has  improved,  and  the  financial  asset  has  been 
reclassified back from Stage 2. For financial assets in Stage 1, a 12 month ECL is recognised.  

l Stage 2 – When a financial asset shows a significant increase in credit risk from initial recognition, it 

is moved to Stage 2. For financial assets in Stage 2, a lifetime ECL is recognised.  

l Stage  3  – When  there  is  objective  evidence  of  impairment  and  the  financial  asset  is  considered  to   
be  in  default,  or  otherwise  credit-impaired,  it  is  moved  to  Stage  3.  For  financial  assets  in  Stage  3,   
a lifetime ECL is recognised.  

l Lifetime  ECL  is  defined  as  ECLs  that  result  from  all  possible  default  events  over  the  expected 

behavioural life of a financial instrument.  

l 12  month  ECL  is  defined  as  the  portion  of  lifetime  ECL  that  will  result  if  a  default  occurs  in  the   

12 months after the reporting date, weighted by the probability of that default occurring. 

l PCF Group has adopted the general approach for ECLs. 

The Group considers three forward-looking economic indicators for each business line as follows. 

Unemployment rate

ONS Used Car Price Index

CPI

GDP

Consumer
finance

Business 
finance

3

3

3

3

3

3

Azule 
finance 
3 

3 

3 

The key source of these data sets is the Office of National Statistics (‘ONS’). 

Annual Report & Financial Statements 2019

57

 
 
The Group considers these indicators in forming the baseline, optimistic and pessimistic scenarios. The 
scenarios for UK economic growth, inflation, residential property prices and unemployment have been 
benchmarked against the UK banking sector as a whole. For the used car index, data has been obtained 
from the ONS and extrapolated for each scenario consistently with the other data. Bridging finance will 
use  these  indicators  as  the  book  grows.  Currently  an  estimate  is  made  as  part  of  a  post  model 
adjustment whilst historical data is collected. 

The method of weighting the economic scenarios was based on the Board’s view of key risks to the 
Group’s loan book. The Board’s key risks were the Brexit outcome and the credit environment. In both 
cases  it  was  thought  there  was  more  uncertainty  on  the  Brexit  outcome  and  a  deterioration  of  the 
credit  environment,  mainly  seen  in  the  increase  of  business  failures,  thus  giving  rise  to  increase  in 
weighting. Whilst the overall pessimistic weighting has increased, the Board also concluded that there 
continues  to  be  favourable  outcomes  such  as  an  orderly  Brexit,  to  the  extent  that  the  optimistic 
weighting is unchanged from the first implementation of IFRS 9. In conclusion, the Board approved in 
September 2019 a reduction, from the initial weightings at 1 October 2018, in the base case weighting, 
from  80%  to  65%,  an  increase  in  the  optimistic  weighting  from  5%  to  10%  and  an  increase  in  the 
pessimistic weighting, from 10% to 25%. These scenarios are uniformly applied across all business lines. 
The changes for loans greater than £100k and in Stage 3 has increased the provision by £73,000. 

Model calculation  
The definitions of the ECL calculations are outlined below and the key elements are, as follows. 

l The Probability of Default (‘PD’) is an estimate of the likelihood of default over a given time horizon. 
A  default  may  only  happen  at  a  certain  time  over  the  assessed  period,  if  the  facility  has  not  been 
previously derecognised and is still in the portfolio. 

l The Exposure at Default (‘EAD’) is an estimate of the exposure at a future default date, taking into 
account  expected  changes  in  the  exposure  after  the  reporting  date,  including  repayments  in  full, 
continued  repayments  of  principal  and  interest,  whether  scheduled  by  contract  or  otherwise, 
expected drawdowns on committed facilities and accrued interest from missed payments. 

l The Loss Given Default (‘LGD’) is an estimate of the loss arising in the case where a default occurs at 
a given time. It is based on the difference between the contractual cash flows due and those that the 
lender would expect to receive, including from the realisation of any collateral. It is usually expressed 
as a percentage of the EAD. 

ECLs are calculated by multiplying three main components, being the PD, LGD and the EAD, discounted 
at the original Effective Interest Rate (‘EIR’). 

Management  adjustments  are  made  to  modelled  output  to  account  for  situations  where  known  or 
expected risk factors and information have not been considered in the modelling process.  

Post model adjustment (‘PMA’) 
The  Group  assesses  the  modelled  output  and  where  known  or  expected  risk  factors  and  information 
have not been considered in the modelling process the bank makes a PMA. 

These are summarised as follows. 

l Management apply a 0.05% provision of the capital balance for the Bridging portfolio. This is due to 

the lack of historical PD and LGD information in its first year of trading. 

l Management  has  adjusted  a  customer’s  provision  in  Stage  3  due  to  specific  knowledge  on  the 

valuation of assets and a charging order in place. 

l Management has applied an estimated recovery on debts that will be passed to a debt sales agent 

based on historical debt sales income. 

Total of the PMAs is a net reduction to the impairment provision of £0.3m. 

Expected life 
Lifetime ECLs must be measured over the expected life. This is restricted to the maximum contractual 
life and considers expected prepayment and extension. 

Discounting 
ECLs are discounted at the EIR at initial recognition or an approximation thereof and consistent with 
income recognition. Lease receivables are discounted at the rate implicit in the lease. 

When estimating the ECLs, the model considers three scenarios, a base case, an upside and a downside. 
Each  of  these  is  associated  with  different  PDs,  EADs  and  LGDs.  When  relevant,  the  assessment  of 
multiple scenarios also incorporates how defaulted loans are expected to be recovered.  

The model assesses both Stage 1 on a 12 month ECL and Stage 2 on a lifetime ECL basis.  

For Stage 3 where loans are in default, but are not in a formal recovery process, the model above is 
followed and assesses ECL on a lifetime basis.  

58

Those  loans  in  formal  recovery  are  assessed  on  a  recovery  basis  having  initially  recognised  a  100% 
impairment  charge.  The  Group  will  assess  the  likelihood  of  full  recovery  and  assign  each  loan  into 
categories for which each will have a different recovery percentage assigned.  

The baseline recovery rate is the current rate of recovery for the category and is routinely back tested 
for  accuracy.  Each  category  will  have  a  pessimistic  and  optimistic  rate.  The  pessimistic  rate  is 
formulated  as  the  worst  recovery  rate  achieved  in  the  preceding  ten  years,  excluding  outliers.  The 
optimistic rate is formed from the best recovery rates achieved over the past ten years and where the 
rate is at its highest level and used as the current rate, management has agreed a small increase of up 
to 5% to the current rate. 

The Board agreed to take the worst recovery rates in the preceding ten years to further illustrate its 
concern around the implications of an unknown Brexit outcome. 

The Group has an IFRS 9 Model Governance Control Framework which states its objective to ensure the 
models  inputs  and  outputs  are  understood  and  agreed  by  relevant  stakeholders.  The  models  have 
continued to be developed through the year and will be expanded across all products in the future. 

Critical accounting estimates and judgements 
IFRS 9 impairment involves several important areas of judgement, including estimating forward-looking 
modelled parameters (PD, LGD and EAD), developing a range of unbiased future economic scenarios, 
estimating  expected  lives  and  assessing  significant  increases  in  credit  risk,  based  on  the  Group’s 
experience of managing credit risk. 

Within the Business Finance and Consumer Finance portfolios, which comprise large numbers of small 
homogenous assets with similar risk characteristics, where credit scoring techniques are generally used, 
the impairment allowance is calculated using forward-looking modelled parameters which are typically 
run at a cohort level.  

For  assets  in  Stage  3,  impairment  allowances  are  calculated  on  an  individual  basis  and  all  relevant 
considerations that have a bearing on the expected future cash flows across a range of recovery options are 
taken into account. These considerations can be subjective, but the recovery rates are routinely back-tested 
and used as the base case. 

The Asset & Liability Committee considers the recovery rates, weightings and economic factors on at 
least a quarterly basis and, where necessary, puts forward changes to the Board for approval. 

The adoption of the ECL requirements of IFRS 9 resulted in increases in impairment allowances of the 
Group’s debt financial assets. The increase in allowance resulted in adjustment to retained earnings. 

Upon adoption of IFRS 9, the Group recognised additional impairment on its loans and receivables of 
£604,457. 

Set out below is the reconciliation of the ending impairment allowances in accordance with IAS 39 to 
the opening loss allowances determined in accordance with IFRS 9. 

                                                                                    Allowance for
                                                                                        impairment
                                                                                     under IAS 39
                                                                                                   as at
                                                                                   30 September
                                                                                                    2018
                                                                                                 £’000

Consumer lending                                                         2,286
Business lending                                                           2,084
Azule lending                                                                        –
Bridging loans                                                                       –

                                                                                      4,370

Remeasurement of ECL under IFRS 9                                  
Deferred tax on remeasurement                                           

Change in Equity due to impact on transition to IFRS 9   

Deferred tax asset will be deferred over a ten year period. 

ECL under
IFRS 9
as at
1 October
2018
£’000

ECL under 
IFRS 9 
as at 
30 September 
2019 
£’000 

Remeasurement
£’000

91
513
–
–

604

2,377
2,597
–
–

4,974

3,048 
4,471 
122 
6 

7,647 

£’000 

604 
(102) 

502 

1.6

Significant accounting policies 
With  the  exception  of  changes  to  the  Bank’s  accounting  policies  resulting  from  new  and  revised 
accounting standards (note 1.5.1), the Bank has consistently applied the following accounting policies to 
all periods presented in the financial statements. 

Annual Report & Financial Statements 2019

59

 
 
                                                                                                           
 
 
 
1.6.1 Recognition of income and expenses 

Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Group 
and the revenue can be reliably measured. The following specific recognition criteria must also be met 
before revenue is recognised. 

Effective Interest Rate (‘EIR’) method 
The Group’s EIR methodology recognises interest income using a rate of return that represents the best 
estimate  of  a  constant  rate  of  return  over  the  expected  behavioural  life  of  loans  and  deposits  and 
recognises  the  effect  of  potentially  different  interest  rates  charged  at  various  stages  and  other 
characteristics of the product life cycle, including prepayments and penalty interest and charges. This 
estimation, by nature, requires an element of judgement regarding the expected behaviour and lifecycle 
of  the  instruments,  as  well  as  expected  changes  to  the  Bank  of  England  Base  Rate  and  other  fee 
income/expense that are integral parts of the instrument. 

Interest and similar income and expense 
For all financial instruments measured at amortised cost and interest-bearing financial assets classified 
as  FVOCI,  interest  income  or  expense  is  recorded  using  the  EIR  method.  The  calculation  takes  into 
account all of the contractual terms of the financial instrument (e.g. prepayment options) and includes 
any fees or incremental costs that are directly attributable to the instrument and are an integral part of 
the EIR, but not future credit losses. 

When the recorded value of a financial asset or a group of similar financial assets has been reduced by 
an  impairment  loss,  interest  income  continues  to  be  recognised  using  the  rate  of  interest  used  to 
discount the future cash flows for the purpose of measuring the impairment loss. 

1.6.2 Dividend income 

Dividend income is recognised when the Group’s right to receive the payment is established, which is 
generally when the shareholders approve the dividend. 

1.6.3 Collateral valuation  

The Group seeks to use collateral, where possible, to mitigate its risks on default of financial assets. The 
collateral  is  the  asset  subject  to  financing.  The  fair  value  of  collateral  is  generally  assessed,  as  a 
minimum, at inception. 

1.6.4 Collateral repossessed  

The Group’s policy is to sell repossessed assets. Repossessed assets are sold typically through auction 
houses and should the asset generate a surplus over the outstanding debt, the surplus is returned to 
the borrower. 

1.6.5 Leasing 

The determination of whether an arrangement is a lease, or contains a lease, is based on the substance 
of  the  arrangement  and  requires  an  assessment  of  whether  the  fulfilment  of  the  arrangement  is 
dependent on the use of a specific asset or assets or whether the arrangement conveys a right to use 
or acquire ownership of the asset. 

Group as a lessee  
Leases  that  do  not  transfer  to  the  Group  substantially  all  of  the  risks  and  benefits  incidental  to 
ownership  of  the  leased  items  are  operating  leases.  Operating  lease  payments  are  recognised  as  an 
expense in the income statement on a straight-line basis over the lease term. Contingent rental payable 
is recognised as an expense in the period in which it is incurred. 

Group as a lessor 
Leases where the Group does not transfer substantially all of the risk and benefits of ownership of the 
asset are classified as operating leases. Rental income is recorded as earned based on the contractual 
terms of the lease in other operating income. Initial direct costs incurred in negotiating operating leases 
are added to the carrying amount of the leased asset and recognised over the lease term on the same 
basis as rental income. Contingent rents are recognised as revenue in the year in which they are earned. 

1.6.6 Fee and commission income 

The Group earns fee and commission income from a range of services it provides to its customers. 

Fee income, other than that accounted for using the EIR method, is recognised immediately and can be 
divided into the following two categories. 

l Secondary lease income arising from finance leases which have completed their primary lease period. 

l Fees  earned  from  commissions,  late  payment  charges  and  recharge  of  costs  incurred  from  the 

recovery of assets under hire purchase and finance lease agreements. 

60

 
 
 
 
 
 
1.6.7 Investment in subsidiaries 

Investments  in  subsidiaries  are  initially  and  subsequently  measured  at  cost.  These  are  assessed  for 
impairment in line with the accounting policy detailed in note 1.6.10. 

1.6.8 Cash and cash equivalents 

Cash and cash equivalents as referred to in the Consolidated Statement of Cash Flows comprise cash 
on hand, non-restricted current accounts with central banks and amounts due from banks on demand 
or with an original maturity of three months or less. 

1.6.9 Office equipment, fixtures, fittings and motor vehicles 

Office equipment, fixtures, fittings and motor vehicles are stated at cost excluding the costs of day-to-day 
servicing,  less  accumulated  depreciation  and  accumulated  impairment  in  value.  Changes  in  the 
expected  useful  life  are  accounted  for  by  changing  the  amortisation  period  or  methodology,  as 
appropriate, and treated as changes in accounting estimates. 

Depreciation is calculated using the straight-line method to write down the cost of office equipment, 
fixtures, fittings and motor vehicles to their residual values over their estimated useful lives as follows. 

Office equipment, fixtures and fittings – Between 3 to 10 years 
Motor vehicles

– 4 years 

Office equipment, fixtures, fittings and motor vehicles are derecognised on disposal or when no future 
economic benefits are expected from their use. Any gain or loss arising on derecognition of the asset, 
calculated as the difference between the net disposal proceeds and the carrying amount of the asset, 
is recognised in other operating income in the income statement in the year the asset is derecognised. 

1.6.10 Goodwill 

Goodwill arising on acquisition represents the excess of the cost of a business over the fair values of the 
Group’s  share  of  the  identifiable  assets,  liabilities  and  contingent  liabilities  acquired.  Goodwill  is  not 
amortised  but  is  reviewed  at  least  annually  for  impairment.  For  the  purpose  of  impairment  testing, 
goodwill  is  allocated  to  each  Cash  Generating  Unit  ('CGU').  Each  CGU  is  consistent  with  the  Group’s 
primary reporting segments. Any impairment is recognised immediately through the income statement 
and is not subsequently reversed. 

On disposal of an operation, the attributable amount of goodwill is included in the determination of the 
profit or loss on disposal. 

1.6.11

Intangible assets 
The  Group's  other  intangible  assets  consist  solely  of  computer  software  and  capitalised  expenses 
incurred in the project of applying to become a bank. 

An intangible asset is recognised only when its cost can be measured reliably and it is probable that the 
expected future economic benefits that are attributable to it will flow to the Group. 

Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible 
assets acquired in a business combination is their fair value at the date of acquisition. Following initial 
recognition,  intangible  assets  are  carried  at  cost  less  any  accumulated  amortisation  and  any 
accumulated impairment losses. 

Acquired software and subsequent enhancements are capitalised as intangible assets and amortised 
over  their  useful  lives  (3  to  10  years)  on  a  straight-line  basis.  All  other  software  development  and 
maintenance costs are recognised as an expense as incurred. The assets’ residual values and useful lives 
are reviewed and adjusted, if appropriate, at each reporting date. 

Intangible assets and amortisation 
Other Intangible assets held by the Group consist of computer software. 

Externally  acquired  computer  software  is  measured  at  cost  less  accumulated  amortisation  and  any 
accumulated impairment losses. Cost includes the original purchase price of the asset and any directly 
attributable costs of preparing the asset for its intended use. 

Internally  developed  computer  software  is  recognised  as  an  asset  only  when  the  Bank  is  able  to 
demonstrate that the following conditions have been met 

l expenditure can be reliably measured;  

l the product or process is technically and commercially feasible;  

l future economic benefits are probable; and  

l the Bank has the intention and ability to complete development and subsequently use or sell the asset. 

Annual Report & Financial Statements 2019

61

 
 
 
 
If these conditions are not met, expenditure is recognised in administrative expenses in the statement of 
profit and loss as incurred. Capitalised costs include all costs directly attributable in preparing the asset so 
that it is capable of operating in its intended manner. Internally developed computer software is measured 
at  capitalised  cost  less  accumulated  amortisation  and  any  accumulated  impairment  losses.  Subsequent 
expenditure  on  software  assets  is  capitalised  only  when  it  increases  the  future  economic  benefits 
embodied  in  the  specific  asset  to  which  it  relates.  All  other  expenditure  is  recognised  in  administrative 
expenses in the statement of profit and loss as incurred. Computer software is amortised on a straight-line 
basis  over  its  estimated  useful  life  of  between  three  and  ten  years.  Amortisation  is  recognised  in 
administrative  expenses  in  the  statement  of  profit  and  loss.  The  amortisation  method,  useful  lives  and 
residual values are reviewed at each reporting date and adjusted if appropriate. All intangible assets are 
reviewed  for  indicators  of  impairment  at  each  reporting  date.  If  such  an  indication  exists,  the  asset’s 
recoverable  amount,  being  the  greater  of  value-in-use  and  fair  value  less  costs  to  sell,  is  estimated  and 
compared to the carrying amount. If the carrying amount of the asset exceeds the recoverable amount an 
impairment  loss  is  recognised  in  administrative  expenses  in  the  statement  of  profit  and  loss.  Intangible 
assets not brought-to-use are also subject to annual impairment assessment by the Group. 

1.6.12 Impairment of non-financial assets 

The Group assesses at each reporting date whether there is an indication that an asset may be impaired. 
If any indication exists, or when annual impairment testing for an asset is required, the Group estimates 
the asset’s recoverable amount. An asset’s recoverable amount is the higher of an asset’s or CGU’s fair 
value less costs to sell and its value-in-use. Where the carrying amount of an asset or CGU exceeds its 
recoverable amount, the asset is considered impaired and is written down to its recoverable amount.  

In assessing value-in-use, the estimated future cash flows are discounted to their present value using a 
pre–tax discount rate that reflects current market assessments of the time value of money and the risks 
specific to the asset. In determining fair value less costs to sell, an appropriate valuation model is used. 
These calculations are corroborated by valuation multiples, or other available fair value indicators. 

For all non-financial assets, an assessment is made at each reporting date as to whether there is any 
indication that previously recognised impairment losses may no longer exist or may have decreased. If 
such  indication  exists,  the  Group  estimates  the  asset’s  or  CGU’s  recoverable  amount.  A  previously 
recognised  impairment  loss  is  reversed  only  if  there  has  been  a  change  in  the  assumptions  used  to 
determine the asset’s recoverable amount since the last impairment loss was recognised. The reversal 
is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceeds 
the  carrying  amount  that  would  have  been  determined,  net  of  depreciation,  had  no  impairment  loss 
been recognised for the asset in prior years. Such reversal is recognised in the income statement.  

Impairment losses relating to goodwill are not reversed in future periods. The Group did not need to 
record impairment for its non-financial assets over the reported periods. Disclosures of the assumptions 
used to test for impairment are given in note 1.7.3. 

1.6.13 Share-based payment transactions 

The Company operates two equity-settled share option plans for its employees. The cost of equity-settled 
transactions  is  determined  by  the  fair  value  at  the  date  when  the  grant  is  made  using  an  appropriate 
valuation  model,  further  details  of  which  are  given  in  note  9.  In  accordance  with  IFRS  2  'Share-based 
payment', an expense is recognised in respect of the fair value of employee services received in exchange 
for  the  grant  of  share  options.  A  corresponding  amount  is  recorded  as  an  increase  in  equity  within 
retained earnings. The expense is spread over the period in which the service and, where applicable, the 
performance conditions are fulfilled (the vesting period). The cumulative expense recognised for equity-
settled transactions at each reporting date until the vesting date reflects the extent to which the vesting 
period has expired and the Group's best estimate of the number of equity instruments that will ultimately 
vest. The expense or credit in the statement of profit or loss for a period represents the movement in 
cumulative expense recognised at the beginning and end of that period. 

Service and non-market performance conditions are not taken into account when determining the grant 
date  fair  value  of  awards,  but  the  likelihood  of  the  conditions  being  met  is  assessed  as  part  of  the 
Group's best estimate of the number of equity instruments that will ultimately vest. Market performance 
conditions are reflected within the grant date fair value. Any other conditions attached to an award, but 
without an associated service requirement, are considered to be non-vesting conditions. Non-vesting 
conditions are reflected in the fair value of an award and lead to an immediate expensing of an award 
unless there are also service and/or performance conditions. 

1.6.14 Pension benefits 

The  Group  operates  a  defined  contribution  pension  plan.  The  contributions  payable  to  a  defined 
contribution  plan  is  in  proportion  to  the  services  rendered  to  the  Group  by  the  employees  and  are 
recorded as an expense under personnel expenses. Unpaid contributions are recorded as a liability. The 
Group does not operate a defined benefit plan. 

62

 
 
 
 
1.6.15 Provisions 

Provisions are recognised when the Group has a present obligation, legal or constructive, as a result of 
past  events  and  it  is  probable  that  an  outflow  of  resources  embodying  economic  benefits  will  be 
required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. 

1.6.16 Taxes 

Current tax 
Current tax assets and liabilities for the current and prior years are measured at the amount expected 
to be recovered from, or paid to, the taxation authorities. The tax rates and tax laws used to compute 
the amount are those that are enacted, or substantively enacted, by the reporting date in the country 
where the Group operates and generates taxable income. 

Current income tax relating to items recognised directly in equity is recognised in equity and not in the 
statement of profit or loss. Management periodically evaluates positions taken in the tax returns with 
respect  to  situations  in  which  applicable  tax  regulations  are  subject  to  interpretation  and  establishes 
provisions where appropriate. Calculations of tax are mentioned in note 11. 

Deferred tax 
Deferred tax is provided on temporary differences at the reporting date between the tax bases of assets 
and liabilities and their carrying amounts for financial reporting purposes. 

Deferred tax liabilities (‘DTL’) are recognised for all taxable temporary differences, except 

l where the deferred tax liability arises from the initial recognition of goodwill or of an asset or liability 
in a transaction that is not a business combination and, at the time of the transaction, affects neither 
the accounting profit nor taxable profit or loss; and 

l in  respect  of  taxable  temporary  differences  associated  with  investments  in  subsidiaries,  where  the 
timing  of  the  reversal  of  the  temporary  differences  can  be  controlled  and  it  is  probable  that  the 
temporary differences will not reverse in the foreseeable future. 

The  carrying  amount  of  deferred  tax  assets  is  reviewed  at  each  reporting  date  and  reduced  to  the 
extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of 
the deferred tax asset to be utilised. Unrecognised deferred tax assets are reassessed at each reporting 
date and are recognised to the extent that it becomes probable that future taxable profit will allow the 
deferred tax asset to be recovered. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the year 
when  the  asset  is  realised  or  the  liability  is  settled,  based  on  tax  rates  and  tax  laws  that  have  been 
enacted or substantively enacted at the reporting date. 

Current and deferred taxes are recognised as income tax benefits or expenses in the income statement, 
except  for  tax  related  to  the  fair  value  remeasurement  of  FVOCI  assets  and  foreign  exchange 
differences  which  are  charged  or  credited  to  other  comprehensive  income.  These  exceptions  are 
subsequently reclassified from other comprehensive income to the income statement together with the 
respective  deferred  loss  or  gain.  The  Group  also  recognises  the  tax  consequences  of  payments  and 
issuing costs related to financial instruments that are classified as equity, directly in equity. 

The Group only offsets its deferred tax assets against liabilities when there is a legal right to offset, it is 
the Group’s intention to settle on a net basis and that approval has been permitted by the tax authority. 

Value Added Tax (‘VAT’) 
Revenues, expenses and assets are recognised net of the recoverable amount of VAT except in the case 
of overdue loans and receivables, other receivables and other payables which are shown inclusive of VAT. 

The net amount of VAT recoverable from, or payable to, the taxation authority is included as part of 
other receivables or other payables in the balance sheet. 

1.6.17 Own shares 

Own equity instruments of the Group which are acquired by it or by any of its subsidiaries (treasury 
shares)  are  deducted  from  equity.  Consideration  paid  or  received  on  the  purchase,  sale,  issue  or 
cancellation of the Group’s own equity instruments is recognised directly in equity. No gain or loss is 
recognised in profit or loss on the purchase, sale, issue or cancellation of own equity instruments. 

1.6.18 Dividends on ordinary shares 

Dividends  on  ordinary  shares  are  recognised  as  a  liability  and  deducted  from  equity  when  they  are 
approved  by  the  Group’s  shareholders.  Dividends  for  the  year  that  are  approved  after  the  reporting 
date are disclosed as an event after the reporting date. 

Annual Report & Financial Statements 2019

63

 
 
 
 
1.6.19 Short-term benefits 

Wages, salaries, commissions, bonuses, social security contributions, paid annual leave and non-monetary 
benefits,  including  death-in-service  premiums,  are  accrued  in  the  period  in  which  the  associated 
services are rendered by employees of the Group. 

1.6.20 Termination benefits 

Termination benefits are payable when employment is terminated before the normal retirement date or 
when an employee accepts voluntary redundancy in exchange for these benefits. The Group recognises 
termination benefits when it is demonstrably committed to either the termination of employment or a 
voluntary redundancy offer. 

1.6.21 Business combinations and goodwill 

Business  combinations  are  accounted  for  using  the  acquisition  method.  The  cost  of  an  acquisition  is 
measured as the aggregate of the consideration transferred, which is measured at acquisition date fair 
value, and the amount of any non-controlling interests in the acquiree. For each business combination, 
the Group elects whether to measure the non-controlling interests in the acquiree at fair value or at the 
proportionate share of the acquiree’s identifiable net assets. Acquisition-related costs are expensed as 
incurred and included in administrative expenses. When the Group acquires a business, it assesses the 
financial assets and liabilities assumed for appropriate classification and designation in accordance with 
the contractual terms, economic circumstances and pertinent conditions at the acquisition date.  

Any contingent consideration to be transferred by the acquirer will be recognised at fair value at the 
acquisition  date.  Contingent  consideration  classified  as  equity  is  not  remeasured  and  its  subsequent 
settlement is accounted for within equity. Contingent consideration classified as an asset or liability that 
is a financial instrument and within the scope of IFRS 9 ‘Financial Instruments’, is measured at fair value 
with the changes in fair value recognised in the statement of profit or loss in accordance with IFRS 9. 
Other contingent consideration that is not within the scope of IFRS 9 is measured at fair value at each 
reporting date with changes in fair value recognised in profit or loss. 

Goodwill  is  initially  measured  at  cost  (being  the  excess  of  the  aggregate  of  the  consideration 
transferred and the amount recognised for non-controlling interests and any previous interest held over 
the net identifiable assets acquired and liabilities assumed). If the fair value of the net assets acquired 
is in excess of the aggregate consideration transferred, the Group reassesses whether it has correctly 
identified all of the assets acquired and all of the liabilities assumed and reviews the procedures used 
to measure the amounts to be recognised at the acquisition date. If the reassessment still results in an 
excess of the fair value of net assets acquired over the aggregate consideration transferred, then the 
gain is recognised in profit or loss.  

After initial recognition, goodwill is measured at cost less any accumulated impairment losses. For the 
purpose of impairment testing, goodwill acquired in a business combination is, from the acquisition date, 
allocated to each of the Group’s CGUs that are expected to benefit from the combination, irrespective of 
whether other assets or liabilities of the acquiree are assigned to those units.  

Where goodwill has been allocated to a CGU and part of the operation within that unit is disposed of, 
the goodwill associated with the disposed operation is included in the carrying amount of the operation 
when determining the gain or loss on disposal. Goodwill disposed in these circumstances is measured 
based on the relative values of the disposed operation and the portion of the CGU retained. 

Contingent liabilities recognised in a business combination 
A  contingent  liability  recognised  in  a  business  combination  is  initially  measured  at  fair  value. 
Subsequently,  it  is  measured  at  the  higher  amount  that  would  be  recognised  in  accordance  with  the 
requirements for provisions above or the amount initially recognised less, where appropriate, cumulative 
amortisation recognised in accordance with the requirements for revenue recognition. 

1.6.22 Fair value measurement 

The Group measures financial instruments, such as covered bonds and derivatives, at fair value at each 
balance sheet date.  

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly 
transaction between market participants at the measurement date. The fair value measurement is based 
on the presumption that the transaction to sell the asset or transfer the liability takes place either 

l in the principal market for the asset or liability; or 

l in the absence of a principal market, in the most advantageous market for the asset or liability. 

The principal or the most advantageous market must be accessible by the Group.  

The fair value of an asset or a liability is measured using the assumptions that market participants would 
use when pricing the asset or liability, assuming that market participants act in their economic best interest.  

A fair value measurement of a non-financial asset takes into account a market participant's ability to 
generate  economic  benefits  by  using  the  asset  in  its  highest  and  best  use  or  by  selling  it  to  another 

64

 
 
 
market  participant  that  would  use  the  asset  in  its  highest  and  best  use.  The  Group  uses  valuation 
techniques  that  are  appropriate  in  the  circumstances  and  for  which  sufficient  data  are  available  to 
measure  fair  value,  maximising  the  use  of  relevant  observable  inputs  and  minimising  the  use  of 
unobservable inputs.  

All  assets  and  liabilities  for  which  fair  value  is  measured  or  disclosed  in  the  financial  statements  are 
categorised within the fair value hierarchy, based on the lowest level input that is significant to the fair 
value measurement as a whole. 

l Level 1 – Quoted (unadjusted) market prices in active markets for identical assets or liabilities. 

l Level  2  –  Valuation  techniques  for  which  the  lowest  level  input  that  is  significant  to  the  fair  value 

measurement is directly or indirectly observable. 

l Level  3  –  Valuation  techniques  for  which  the  lowest  level  input  that  is  significant  to  the  fair  value 

measurement is unobservable. 

For assets and liabilities that are recognised in the financial statements at fair value on a recurring basis, 
the Group determines whether transfers have occurred between levels in the hierarchy by reassessing 
categorisation  (based  on  the  lowest  level  input  that  is  significant  to  the  fair  value  measurement  as  a 
whole) at the end of each reporting period.  

Fair value related disclosures for financial instruments and non-financial assets that are measured at fair 
value or where fair values are disclosed, are summarised in the following notes. 

Disclosures for valuation methods, significant estimates and assumptions.  

l Quantitative disclosures of fair value measurement hierarchy - note 28.4 

l  Financial instruments (including those carried at amortised cost) - note 28.4  

1.7

Significant accounting judgements, estimates and assumptions 
The preparation of financial statements in conformity with IFRS requires the directors to make judgements, 
estimates and assumptions that affect the application of accounting policies and the reported amounts of 
assets, liabilities, income and expenses. Actual results may differ from these estimates.  

Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates 
are recognised in the period in which the estimates are revised and in any future periods affected.  

The  areas  involving  a  higher  degree  of  judgement  or  complexity,  or  areas  where  assumptions  and 
estimates are significant to the financial statements, are as follows. 

1.7.1 Effective interest rate (estimate) 

Under  both  IFRS  9  and  IAS  39,  interest  income  is  recorded  using  the  effective  interest  rate  method. 
Management  must  use  judgement  to  estimate  the  expected  life  of  each  instrument  and  hence  the 
expected  cash  flows  relating  to  it.  Management  reviews  the  expected  lives  on  a  segmental  basis, 
whereby  products  of  a  similar  nature  are  grouped  into  cohorts  that  exhibit  homogenous  behavioural 
attributes. The key assumptions applied by management in the effective interest rate methodology is 
the behavioural life of the assets. The expected life behaviours are subjected to changes in internal and 
external  factors  and  may  result  in  adjustments  to  the  carrying  amount  of  loans  which  must  be 
recognised in the statement of profit and loss. The effective interest rate behavioural models are based 
on market trends and experience. 

1.7.2 Impairment losses on financial assets (judgement and estimate) 

The measurement of impairment losses both under IFRS 9 and IAS 39 across all categories of financial 
assets in scope requires judgement, in particular the estimation of the amount and timing of future cash 
flows  and  collateral  values  when  determining  impairment  losses  and  the  assessment  of  a  significant 
increase in credit risk. These estimates are driven by a number of factors, changes in which can result 
in different levels of allowances. 

The Group’s ECL calculations are outputs of complex models with a number of underlying assumptions 
regarding the choice of variable inputs and their interdependencies. Elements of the ECL models that 
are considered accounting judgements and estimates include 

l the Group’s internal credit grading model, which assigns PDs to the individual grades; 

l the  Group’s  criteria  for  assessing  if  there  has  been  a  significant  increase  in  credit  risk  and  so 
allowances for financial assets should be measured on a Lifetime Expected Credit Loss(‘LTECL’) basis 
and the qualitative assessment; 

l the segmentation of financial assets when their ECL is assessed on a collective basis; 

l development of ECL models, including the various formulas and the choice of inputs; 

l determination  of  associations  between  macroeconomic  scenarios  and,  economic  inputs,  such  as 

unemployment levels and collateral values, and the effect on PDs, EADs and LGDs; and 

l selection of forward-looking macroeconomic scenarios and their probability weightings, to derive the 

economic inputs into the ECL models. 

It has been the Group’s policy to regularly review its models in the context of actual loss experience and 
adjust when necessary. 

Annual Report & Financial Statements 2019

65

 
 
 
 
1.7.3 Impairment testing of investment in subsidiaries (judgement) 

The  Group  assesses,  at  each  reporting  date,  whether  there  is  an  indication  that  goodwill  acquired 
through acquisitions may be impaired. If any indication exists, or when annual impairment testing for an 
asset is required, the Group estimates the asset’s recoverable amount. 

The  review  of  goodwill  for  impairment  reflects  the  Board’s  best  estimate  of  future  cash  flows  of  the 
investment  Group’s  CGUs  and  the  rates  used  to  discount  these  cash  flows.  Both  these  variables  are 
subject to judgement and estimation uncertainty as follows. 

l The future cash flows of the CGUs are sensitive to projected cash flows based on the forecasts and 
assumptions  regarding  the  projected  periods  and  the  long-term  pattern  of  sustainable  cash  flows 
thereafter. 

l The rates used to discount future expected cash flows can have a significant effect on their valuations 
and are based on the price-to-book ratio method which incorporates inputs reflecting a number of 
variables. 

An  impairment  is  recognised  if  impairment  testing  finds  that  the  carrying  amount  of  a  CGU  exceeds  its 
recoverable amount. The recoverable amount of the CGU is calculated based on its value-in-use, determined 
by discounting the future cash flows (pre-tax profits) to be generated from its continuing use. Forecast cash 
flows  are  reduced  by  any  earnings  retained  to  support  the  growth  in  the  underlying  CGU’s  loan  books 
through  higher  regulatory  capital  requirements.  Forecast  post-tax  profits  are  based  on  expectations  of 
future outcomes taking into account past experience and adjusted for anticipated revenue growth.  

The key assumptions used in the calculation of value-in-use are as follows. 

Discount rate 
The pre-tax discount rate is an estimate of the return that investors would require if they were to choose 
an investment that would generate cash flows of amount, timing and risk profile equivalent to those that 
the entity expects to derive from the asset. The Group calculates discount rates using the price-to-book 
ratio  method  which  incorporates  target  return  on  equity,  growth  rate  and  price-to-book  ratio.  The 
discount rate for each CGU is adjusted to reflect the risks inherent to the individual CGU. 

Discount rates used were as follows. 

PCF Credit Limited
Azule Limited

14.77% 
14.52% 

Cash flow period  
PCF Credit Limited - Six years of cash flows (pre-tax profits) are included in the discounted cash flow 
model based on the Bank’s business plan. 

Azule Limited - Five years of cash flows (pre-tax profits) are included in the discounted cash flow model 
based on the Bank’s business plan. 

Terminal value growth rate  
A terminal value growth rate is applied into perpetuity to extrapolate cash flows beyond the cash flow 
period. The terminal value growth rate of 5.0% per annum is estimated by the Board. 

1.8

Standards issued but not yet effective 
A number of new and revised standards issued by the International Accounting Standards Board have 
not yet come into effect. Those deemed relevant to the Group are as follows. 

IFRS 16 ‘Leases’ (effective 2020 financial year). 

IFRS 16 ‘Leases’ 
IFRS  16  was  issued  in  January  2016  and  replaces  IAS  17  ‘Leases’,  IFRIC  4  ‘Determining  whether  an 
Arrangement  contains  a  Lease’,  SIC-15  ‘Operating  Leases  -  Incentives’  and  SIC-27  ‘Evaluating  the 
Substance of Transactions Involving the Legal Form of a Lease’. IFRS 16 sets out the principles for the 
recognition, measurement, presentation and disclosure of leases and requires lessees to account for all 
leases under a single on-balance sheet model similar to the accounting for finance leases under IAS 17. 
The  standard  includes  two  recognition  exemptions  for  lessees  –  leases  of  ’low-value’  assets  (e.g. 
personal computers) and short-term leases (i.e. leases with a lease term of 12 months or less). The Group 
will make use of both exemptions. 

At the commencement date of a lease, a lessee will recognise a liability to make lease payments (i.e. the 
lease liability) and an asset representing the right to use the underlying asset during the lease term (i.e. 
the  right  of-use  asset).  Lessees  will  be  required  to  separately  recognise  the  interest  expense  on  the 
lease liability and the depreciation expense on the right-of-use asset, which will lead to a higher charge 
being recorded in the income statement compared to IAS 17. Lessees will be also required to remeasure 
the lease liability upon the occurrence of certain events (e.g. a change in the lease term, a change in 
future lease payments resulting from a change in an index or rate used to determine those payments). 
The  lessee  will  generally  recognise  the  amount  of  the  remeasurement  of  the  lease  liability  as  an 
adjustment to the right-of-use asset. 

66

 
During 2019, the Group performed a detailed impact assessment of IFRS 16 and will apply the modified 
retrospective approach as permitted by the standard. The Group will recognise a right-of-use asset at the 
date  of  initial  application  for  leases  previously  classified  as  an  operating  lease  applying  IAS  17.  As 
permitted by the standard, this amount will be equal to the lease liability, adjusted for any prepayments 
or accrued lease payments relating to that lease. The lease liability will be measured at an amount equal 
to the outstanding lease payments at the date of initial application, considering extension and termination 
options, discounted at the Group’s incremental borrowing rate in the economic environment of the lease. 
The capitalised right-of-use asset will mainly consist of office property, namely the Head office in London, 
and the property in Datchet which is due to the acquisition of Azule. 

In summary, the adoption of IFRS 16 is expected to have a £0.1 million impact on retained earnings, while 
the CET 1 capital is expected to decrease by 15 bps as a result of the increase in the risk-weighted assets 
(treated as 100% risk-weighted, consistently with the nature of the underlying asset). The recognised 
right-of-use asset and lease liability will be approximately £2.6 million and £2.2 million respectively. 

The Group does not intend to early adopt IFRS 16 and thereby will adopt it from 1 October 2019. 

2

Business combinations  
Acquisition of Azule Limited and its subsidiaries (‘Azule Group’) 
On 5 November 2018, the Group acquired 100% of the voting shares of Azule Group, a UK market leader 
in  providing  specialist  funding  and  leasing  services  to  individuals  and  businesses  in  the  broadcast  and 
media industry. The Group acquired Azule Group because it offers revenue synergies in a niche class of 
business-critical assets with strong collateral characteristics and lending to prime credit grade customers. 

Assets acquired and liabilities assumed 
The fair values of the identifiable assets and liabilities of Azule Limited at the date of acquisition were 

Assets 
Property, plant and equipment
Cash and cash equivalents
Hire purchase, leasing and loans
Prepayment and other debtors

Liabilities 
Due to banks
Due to related companies
Current tax liabilities
Other liabilities

Total identifiable net assets  
at carrying value
Fair value of consideration

Goodwill

Net cash acquired with the subsidiary
Cash paid

Net cash flow on acquisition

Purchase consideration 
Issue of shares
Cash paid
Contingent consideration

Fair value
on acquisition
£’000

108
900
15,612
977

17,597

(11,593)
(950)
(116)
(2,005)

Book 
values 
£’000 

108 
900 
15,612 
977 

17,597 

(11,593) 
(950) 
(116) 
(2,005) 

(14,664)

(14,664) 

2,933 
(5,433) 

2,500 

900 
(3,183) 

(2,283) 

750 
3,183 
1,500 

5,433 

The  Company  issued  1,923,076  ordinary  shares  in  PCF  Group  plc  as  part  consideration  for  the  100% 
acquisition  of  Azule  Group.  The  fair  value  of  the  shares  was  calculated  with  reference  to  the  quoted 
price of the shares of the Company at the date of acquisition, which was £0.39 per share. The fair value 
of the consideration given in shares was, therefore, £750,000. 

Transaction costs of £270,000 were expensed and are included in administrative expenses for the year 
ended  30  September  2018.  A  further  £89,000  of  costs  were  paid  and  included  as  an  expense  in  the 
income statement for the year ended 30 September 2019. 

Annual Report & Financial Statements 2019

67

 
Contingent consideration  
As part of the purchase agreement with the previous owners of Azule Limited and its subsidiaries, two 
contingent considerations have been agreed. The first consideration totalling £1,500,000 over two years 
is subject to the level of aggregate new business originations upon the first and second anniversaries 
of the acquisition. This comprises £750,000 at each anniversary. The second consideration is for £62,500 
and is paid if impairment targets are achieved. 

The fair value of the contingent consideration at the acquisition date and signing date was £1,500,000. 

Since  the  date  of  acquisition,  Azule  Group  has  contributed  £960,000  of  net  operating  income  and 
£283,000 to the net profit before tax to the continuing operations of the Group. If the acquisition had 
taken  place  at  the  beginning  of  the  year,  revenue  from  continuing  operations  would  have  been 
£22,363,000  and  the  profit  from  continuing  operations  for  the  year  before  tax  and  dividends  would 
have been £8,018,000. 

3

Segment information 
The Group operates in the principal areas of consumer finance for motor vehicles and business finance 
for vehicles, plant and equipment, specialist funding in the broadcast and media industry and bridging 
property finance.  

For  management  purposes,  the  Group  has  been  organised  into  four  operating  segments  based  on 
products and services. 

Consumer finance 
Consumer hire purchase, personal loan and conditional sale finance for motor vehicles. 

Business finance 
Business hire purchase and lease finance for vehicles, plant and equipment. 

Azule finance 
Specialist funding and leasing services direct to individuals and businesses in the broadcast and media 
industry. Azule Group was acquired on 5 November 2018.  

Bridging finance 
Bridging property finance commenced operations in January 2019, for residential, semi-commercial and 
commercial properties. 

The Group’s Executive Committee monitors the operating results of its business units separately for the 
purpose  of  making  decisions  about  resource  allocation  and  performance  assessment.  Segment 
performance  is  evaluated  based  on  operating  profits  or  losses  and  is  measured  consistently  with 
operating profits or losses in the consolidated financial statements. However, income taxes are managed 
on a Group basis and are not allocated to operating segments. 

No revenue from transactions with a single external customer or counterparty amounted to 10% or more 
of the Group’s total revenue for the years ended 30 September 2018 and 30 September 2019. 

Segment assets include cash and balances at central banks, loans and advances to customers, financial 
instruments  and  tax  assets.  Segment  liabilities  comprise  amounts  due  to  banks,  amounts  due  to 
customers, derivative financial instruments and tax liabilities but exclude certain borrowings that are for 
general corporate purposes. 

The following table presents income and profit and certain asset and liability information for the Group’s 
operating segments. 

For the year ended 30 September 2018, the profit for the year was allocated based on balance sheet 
size. For 30 September 2019, the profit for the year has been prepared on an actual profit centre basis, 
where income and expenses are allocated specifically. 

68

 
Group

Year ended 30 September 2019

Interest and similar revenue calculated  
using the effective interest method
Interest and similar expense calculated  
using the effective interest method

Consumer
finance
£’000

Business
finance
£’000

Azule
finance
£’000

Bridging
finance
£’000

Total 
segments 
£’000 

15,505

16,936

1,705

353

34,499 

(5,752)

 (6,610)

 (496)

 (26)

 (12,884) 

Net interest income

9,753

10,326

1,209

327

21,615 

Fee and commission income
Fee and commission expense

Net fees and commission (expense)/income

Net loss on financial instruments mandatorily 
at fair value through profit or loss

121
(602)

(481)

370
(531)

1,324
 (21)

(161)

1,303

–
–

–

1,815 
(1,154) 

661 

(23)

(34)

(4)

(2)

(63) 

Net operating income

9,249

10,131

2,508

325

22,213 

Personnel expenses
Depreciation of office equipment, fixtures,  
fittings and motor vehicles
Amortisation of intangible assets
Other operating expenses
Impairment loss on financial instruments

2,858

2,884

1,360

538

7,640 

42
158
1,533
778

57
218
1,720
1,345

34
24
381
46

4
16
193
6

757

137 
416 
3,827 
2,175 

14,195 

Total operating expenses

5,369

6,224

1,845

Segment profit/loss before tax
Income tax expense

Profit for the year

3,880
(803)

3,907
(782)

3,077

3,125

663
(129)

534

(432)
90

8,018 
(1,624) 

(342)

6,394 

Assets 
Additions to office equipment, fixtures,  
fittings and motor vehicles
Additions to other intangible assets
Loans and advances to customers

Total assets
Total liabilities

160
366
128,854

211
483
186,989

108
21
9,712

13
30
12,948

492 
900 
338,503 

153,660
129,784

202,855
171,325

8,921
7,535

12,633
10,670

378,069 
319,314 

Annual Report & Financial Statements 2019

69

Consumer
finance
£’000

Business
finance
£’000

Azule
finance
£’000

Bridging
finance
£’000

Total 
segments 
£’000 

Group

Year ended 30 September 2018

Interest and similar revenue calculated  
using the effective interest method
Interest and similar expense calculated  
using the effective interest method

Net interest income

Fee and commission income
Fee and commission expense

Net fees and commission (expense)/income

Net loss on financial instruments mandatorily 
at fair value through profit or loss

Net operating income

Personnel expenses
Depreciation of office equipment, fixtures,  
fittings and motor vehicles
Amortisation of intangible assets
Other operating expenses
Impairment loss on financial instruments

13,108

12,387

 (5,404)

(5,089)

7,704

7,298

96
(435)

(339)

396
(409)

(13)

–

–

7,365

7,285

2,667

2,519

43
198
1,494
601

41
187
1,413
314

Total operating expenses

5,003

4,474

Segment profit/loss before tax
Income tax expense

Profit for the year

Assets 
Additions to office equipment, fixtures,  
fittings and motor vehicles
Additions to other intangible assets
Loans and advances to customers

Total assets
Total liabilities

2,362
(448)

2,811
(533)

1,914

2,278

18
327
98,440

19
310
120,832

128,863
109,535

157,607
134,384

–

–

–

–
–

–

–

–

–

–
–
–
–

–

–
–

–

–
–
–

–
–

–

–

–

–
–

–

–

–

–

–
–
–
–

–

–
–

–

–
–
–

–
–

25,494 

(10,492) 

15,002 

492 
(844) 

(352) 

– 

14,650 

5,186 

84 
385 
2,907 
915 

9,477 

5,173 
(981) 

4,192 

37 
637 
219,322 

286,470 
243,919 

4

Interest and similar revenue calculated using the effective interest method  

Cash and short-term funds
Loans and advances to customers
Financial instruments - FVOCI
Financial instruments - available-for-sale

Total interest and similar income

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

67
33,954
478
–

34,499

75 
25,203 
– 
216 

25,494 

5

Interest and similar expense calculated using the effective interest method  

Due to banks
Due to customers

Total interest and similar income

70

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

836
12,048

12,884

3,125 
7,367 

10,492  

 
 
 
6

Net fee and commission income/(expense) 

Fees and commission income 
Secondary lease income
Other fees not forming part of EIR

Fees and commission expenses 
Debt recovery and valuation fees
Creditworthiness due diligence costs

Net fee and commission income/(expense)

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

385
1,430

1,815

(195)
(959)

(1,154)

661

312 
180 

492 

(338) 
(506) 

(844) 

(352) 

7

Impairment losses on financial assets 
Impairment losses on financial assets relates to impairment losses on loans and advances to customers. 
The credit risk inherent in loans and advances to customers is detailed in note 29.3. The charge during 
the year was as follows. 

30 September 2019 
Impairment charge for the year on loans and  
advances to customers

30 September 2018 
Impairment charge for the year on loans and  
advances to customers

Azule
finance
£’000

Bridging
finance
£’000

Consumer
finance
credit
£’000

Business
finance
lease

Total 
£’000 £’000 

46

–

6

–

778

1,345

2,175 

601

314

915 

8

Personnel expenses 
The aggregate payroll costs of the Group, including directors and Chairman, were 

Group

Salaries and fees
Social security cost
Pension costs - defined contribution plan
Share-based payments
Other benefits

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

6,054
773
267
132
414

7,640

4,271 
491 
147 
34 
243 

5,186 

The average monthly number of persons employed by the Group during the year was 93 (year ended 
30 September 2018 – 67). The number of employees at 30 September 2019 was 110. 

Annual Report & Financial Statements 2019

71

 
 
 
 
 
 
9

Directors’ remuneration and staff costs 

Group

Directors’ remuneration 
Directors’ emoluments
Payments in respect of personal pension plans
Long-term incentive schemes

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

1,293
61
4

1,358

1,257 
55 
19  

1,331  

There  are  three  directors  receiving  company  contributions  to  personal  pension  schemes  (September 
2018 – three). 

Table of directors’ remuneration 
A summary of the total remuneration paid to directors is set out below. 

Salary

Benefits

in kind contributions
£’000
£’000

Year ended 
Pension Long-term 30 September 30 September 
2018 
£’000 

incentive
£’000

2019
£’000

Year ended

Executive directors 
S D Maybury*
R J Murray
D R Bull**

Non-executive directors 
M F Brown
T A Franklin
C A Higgins
M Martin***
D J Morgan
D Titmuss

and fees Bonus
£’000 £’000

250
175
185

197
89
90

43
95
57
11
43
52

911

–
–
–
–
–
–

376

* Pension received in cash 

** Part of the pension received in cash 

*** Appointed 25 July 2019 

2
3
1

–
–
–
–
–
–

6

25
18
18

–
–
–
–
–
–

61

2
–
2

–
–
–
–
–
–

4

476
285
296

43
95
57
11
43
52

439 
298 
332 

37 
90 
51 
– 
37 
47 

1,358

1,331 

Share-based payments 
At 30 September 2019, the Company has two share option plans as follows. 

l Senior executive equity-settled share option plans 

l Company equity-settled share option plans 

During the year, the Company introduced a share-based long-term incentive plan for senior executives 
and other key staff. The plan has performance criteria attached in regard to Group performance and 
shareholder return. Share options under the plan are only settled on achievement of the criteria. 

Senior executive equity-settled share option plans 
The grant price is determined by reference to the average mid-market price of the Company’s ordinary 
shares  9  April  2018,  1  November  2018  and  16  January  2019.  The  options  are  both  conditional  on 
continued employment with a minimum vesting period of three years and a performance criterion of 
the  Group  market  value  on  9  April  2021  reaching  a  target  price.  The  target  price  is  in  three  parts,  if 
42.41p is reached 3,183,443 options are effectively granted, if 49.47p is reached 4,775,264 options are 
effectively  granted  and  if  56.54p  is  reached  6,366,886  are  effectively  granted.  If  options  remain 
unexercised  after  a  period  of  ten  years  from  the  date  of  the  grant,  the  options  expire.  Furthermore, 
options are forfeited if the employee leaves the Group before the options vest. The weighted average 
remaining contractual life is seven years (30 September 2018 – seven years). 

Of  the  pool,  the  following  options  have  been  granted  with  reference  to  notionally  reaching  the 
performance criteria of 56.54p. The model, however, values the options on a weighted basis across the 
three performance targets to ensure all outcomes are considered. 

72

 
Company

Granted during the year 

Outstanding at the end of the year 

Exercisable at the end of the year 

30 September
2019
£’000

5,960

5,960

–

Weighted
average
exercise
price
(pence)

30 September
2018
£’000

Weighted 
average 
exercise 
price 
(pence) 

34

34

–

–

–

–

– 

– 

– 

During the year ended 30 September 2019 
The fair value was measured at the grant date using the Black-Scholes model. The inputs were as follows. 

Grant date

Share price at grant date
Exercise price
Shares under option
Vesting period
Expected volatility
Expected life
Risk-free rate
Expected dividends
Fair value per model at grant date

1 November 2018 and 16 January 2019 

36.5p 
Range 32.9p – 36.5p 
5,959,783 
3 – 10 years 
30% 
6.5 years 
0.45% 
nil 
Range 4.7p to 5.9p 

Above plan is introduced in current year, hence no comparatives are provided with respect to model 
inputs. 

Company equity-settled share option plans 
This share option plan carries on from prior periods. 

The grant price is determined by reference to the average mid-market price of the Company’s ordinary 
shares for the three days immediately preceding the date of the grant. The options are conditional on 
continued  employment  and  have  a  minimum  vesting  period  of  three  years.  If  options  remain 
unexercised  after  a  period  of  ten  years  from  the  date  of  the  grant,  the  options  expire.  Furthermore, 
options are forfeited if the employee leaves the Group before the options vest. The weighted average 
remaining contractual life is seven years (30 September 2018 – seven years). 

Company

Outstanding at the beginning of the year
Granted during the year 
Exercised during the year 
Expired during the year 

Outstanding at the end of the year 

Exercisable at the end of the year 

During the year ended 30 September 2019 
No options were granted. 

30 September
2019
£’000

Weighted
average
exercise
price
(pence)

30 September
2018
£’000

Weighted 
average 
exercise 
price 
(pence) 

3,210
–
195
–

3,015

2,420

17
–
21
–

17

15

2,960
250
–
–

3,210

2,100

16 
28 
– 
– 

17 

13 

During the year ended 30 September 2018 
The fair value was measured at the grant date using the Black-Scholes model. The inputs were as follows. 

Grant date

Share price at grant date
Exercise price
Shares under option
Vesting period
Expected volatility
Expected life
Risk-free rate
Expected dividends
Fair value per model at grant date

26 July 

28.4p 
28.4p 
250,000 
3 – 10 years 
20-30% 
6.5 years 
0.6% 
nil 
8.9p 

The expected volatility is based on historical volatility over a period consistent with the expected option 
life. The risk-free rate is based on UK Government bonds. 

Annual Report & Financial Statements 2019

73

 
 
10 Other operating expenses 

Group

Advertising and marketing
Administrative expenses
Information technology and systems
Professional fees
Rental charges payable under operating lease
Expenses relating to banking services and licences

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

271
1,073
995
957
433
98

3,827

217 
617 
717 
769 
464 
123 

2,907 

Professional fees include fees payable to the auditor of £274,000 (year ended 30 September 2018 - 
£152,000), as analysed below. 

Group

Statutory audit of the Company
Statutory audit of the Company’s subsidiaries
Half year independent review report

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

39
235
30

304

87 
65 
- 

152 

11

Income tax 
(a) The components of income tax expense for the year ended 30 September 2019 and its comparatives 

Group

Current tax 
UK Corporation Tax on profit for the year
Adjustments in respect of prior periods

Total current tax

Deferred tax 
Origination and reversal of temporary differences
Adjustments in respect of prior periods 
Change in tax rate

Total tax charge for the year

(b) Deferred tax on items recognised directly in equity 

Group

Share-based payments
Deferred tax on share-based payments

Statement of changes in equity

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

(1,507)
(65)

(1,572)

(98)
36
10

(52)

(1,624)

(829) 
(85)  

(914) 

(175) 
90 
18 

(67) 

(981) 

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

131
(52)

79

34 
50 

84 

74

 
 
 
(c) Factors affecting current tax charge for the year 

The tax assessed for the year differs from the standard rate of Corporation Tax in the UK of 19% 
(year ended 30 September 2019 – 19%). The differences are explained below. 

The Finance (No.2) Act 2015 enacted a reduction in the Corporation Tax, for all profits except ring 
fence  profits,  to  19%  for  the  years  starting  1  April  2017,  2018  and  2019.  The  Finance  Act  2016 
enacted a reduction in the Corporation Tax main rate at 17% for the years starting 1 April 2020. 
Deferred  tax  balances  should  be  calculated  at  the  rate  which  the  balances  are  expected  to  be 
settled,  based  on  tax  rates  that  have  been  substantively  enacted  at  the  balance  sheet  date. 
Therefore, the deferred tax balances have been calculated with reference to these rates. 

Group

Accounting profit before tax

UK Corporation Tax of 19%  
(year ended 30 September 2018 – 19%)

Effects of 

Expenses not deductible for taxation purposes
Adjustments in respect of prior years
Change in tax rate
Other differences

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

8,018

5,173 

(1,523)

(983) 

(45)
(29)
15
(42)

(47) 
5 
18 
26 

(981) 

19% 

Income tax expense as reported in the consolidated income statement

(1,624)

Effective tax rate for the year

20%

12 Earnings per share 

Basic  earnings  per  share  (‘EPS’)  is  calculated  by  dividing  the  net  profit  for  the  year  attributable  to 
ordinary equity holders of the Company by the weighted average number of ordinary shares outstanding 
during the year. 

The following table shows the income and share data used in the basic and diluted EPS calculations. 

Company

Net Company profit attributable to ordinary  
shareholders adjusted for the effect of dilution

Share-based payments 
Basic and diluted weighted average number of shares

30 September
2019
£’000

30 September 
2018 
£’000 

6,394

4,192 

30 September
2019
’000 units

30 September 
2018 
’000 units 

234,102

212,225  

Basic and diluted earnings per 5p ordinary share

2.7

2.0 

13 Cash and balances at central banks 

Cash and demand deposits

30 September
2019
£’000

Group
30 September
2018
£’000

Company 

30 September
2019
£’000

30 September 
2018 
£’000 

7,371

7,371

21,338

21,338

123

123

11 

11 

The Group and the Company do not have monies held in trust for clients. The book value of cash and 
balances at central banks is assessed to approximate its fair value. Fair value approximates to carrying 
amount as cash and balances at central banks have minimal credit losses and are either short-term 
in nature or re-price frequently. 

Annual Report & Financial Statements 2019

75

 
 
 
14 Debt instruments at FVOCI 

Group

Covered bonds 

30 September
2019
£’000

30 September 
2018 
£’000 

19,638

19,638

– 

– 

As from 1 October 2018, financial assets previously classified as available-for-sale were reported as debt 
instruments at FVOCI (see note 15 for comparatives). There are no material impairment losses on debt 
instruments at FVOCI during the year and at year end.  

15 Available-for-sale financial instruments 

Group

UK Government debt securities
Other OECD sovereign guaranteed debt securities
Multilateral development bank debt securities
Share-based payments

30 September
2019
£’000

30 September 
2018 
£’000 

–
–
–
–

–

509 
7,517 
18,185 
13,691 

39,902 

As from 1 October 2018, financial assets previously classified as available-for-sale were reported as debt 
instruments at FVOCI (note 14). 

16 Loans and advances to customers 

Group

Consumer lending - gross
Business lending - gross
Azule lending - gross
Bridging lending - gross

Allowance for impairment losses

30 September
2019
£’000

30 September 
2018 
£’000 

131,902
191,460
9,834
12,954

100,776 
122,916 
– 
– 

346,150

223,692 

(7,647)

(4,370) 

338,503

219,322 

A reconciliation of the allowance for impairment losses for loans and advances, by class, is as follows. 

Group                                                                        

At 1 October 2018                                              
Adoption of IFRS 9 (note 1.5.3)                         

Charge for the year (note 7)                             
(Recoveries)/write offs                                      

At 30 September 2019                                      

Made up of 

Individual impairment                                      
Collective impairment                                      

Total impairment                                               

Consumer
finance
£’000

Business
finance
£’000

Azule
finance
£’000

Bridging
finance
£’000

2,286
91

2,377
778
(107)

3,048

724
2,324

3,048

2,084
513

2,597
1,345
529

4,471

1,163
3,308

4,471

–
–

–
46
76

122

–
122

122

–
–

–
6
–

6

–
6

6

Total 
£’000 

4,370 
604  

4,974 
2,175 
498  

7,647  

1,887 
5,760 

7,647  

76

 
 
 
 
                                                                                     
 
                                                                                     
                                                                           
Group                                                                        

Consumer
finance
£’000

Business
finance
£’000

Azule
finance
£’000

Bridging
finance
£’000

At 1 October 2017                                              
Charge for the year                                            
(Recoveries)/write offs                                      

2,233
601
(548)

1,732
314
38

At 30 September 2018                                      

2,286

2,084

Made up of 

Individual impairment                                      
Collective impairment                                      

2,186
100

1,940
144

Total impairment                                               

2,286

2,084

–
–
–

–

–
–

–

–
–
–

–

–
–

–

Total 
£’000 

3,965 
915 
(510) 

4,370 

4,126 
244 

4,370 

Loss  allowance  at  30  September  2019  reflects  expected  credit  losses  calculated  in  accordance  with 
IFRS 9. Impairment allowance at 30 September 2018 reflects impairment losses calculated in accordance 
with  IAS  39.  As  per  note  1.5.2  (transition),  the  opening  balances  were  adjusted  for  the  change  in  the 
accounting standard rather than a full restatement. 

Loans and advances at Company level relate to subsidiary undertakings and are eliminated at Group 
level. These balances arose mainly from daily operations, payments on behalf of and subordinated loans 
to subsidiary undertakings. Loans and advances to subsidiary undertakings are unsecured, interest-free 
and repayable on demand.  

Due from Group companies is entirely allocated to Stage 1 and based on materiality considerations, no 
provision has been provided. 

17

Investment in subsidiary undertakings 
Company 
The following UK subsidiaries will take advantage of the audit exemption set out within section 479A of 
the Companies Act 2006 for the year ended 30 September 2019. 

Company Name                       Registration number 
PCF Credit Limited                  01775045 
Azule Limited                           03151043 

The consolidated financial statements include the financial statements of the Company and its subsidiary 
undertakings. The Company does not have any joint ventures or associates. Significant subsidiaries of the 
Company were as follows. 

Name of company

PCF Bank Limited

PCF Credit Limited
PCF Equipment Leasing Limited
PCF Financial Leasing Limited
Azule Limited
Azule Finance Limited
Azule Finance GMBH

*Held by a subsidiary of the Company 

Incorporated

Nature of business

UK

UK
UK
UK
UK
IE
DE

Banking, hire purchase, 
leasing & bridging
Leasing & hire purchase
Leasing & hire purchase
Leasing & hire purchase
Leasing & hire purchase
Leasing & hire purchase
Leasing & hire purchase

Percentage of
equity interest
30 September
2019

Percentage of 
equity interest 
30 September 
2018 

100
100*
100*
100*
100*
100*
100*

100 
100 
100 
100 
– 
– 
– 

The registered office of all subsidiaries incorporated in the United Kingdom is Pinners Hall, 105-108 Old 
Broad Street, London EC2N 1ER. 

The registered office of Azule Finance Limited is Suite 104, 4/5 Burton Hall Road, Sandyford, Dublin 18. 

The registered office of Azule Finance GMBH is Domgarten 12, 47877 Willich, Germany. 

All companies have an Accounting Reference Date of 30 September. 

Azule Limited, which owns 100% of Azule Finance Limited and Azule Finance GMBH, was acquired by 
PCF Bank Limited on 5 November 2018 (note 2). 

Annual Report & Financial Statements 2019

77

                                                                                     
 
                                                                                     
 
Company

Cost and net book value

At beginning of the year
Increase in investments

At 30 September

30 September
2019
£’000

30 September 
2018 
£’000 

22,000
10,000

32,000

17,000 
5,000 

22,000 

The Company has an investment in PCF Bank Limited (the 'Bank'). The net asset value of the Bank at 
30 September 2019 was £54,938,000 (30 September 2018 – £36,938,000)(2). If the investment had been 
sold at this valuation, any potential capital gains arising on the sale would have been exempt under the 
substantial shareholdings legislation. If the disposal had given rise to a loss, the loss would not be an 
allowable loss for tax purposes. There was an additional investment of £10,000,000 in the Bank during 
the year (30 September 2018 – £5,000,000). 

It  is  the  opinion  of  the  directors  that  the  recoverable  amount  of  the  Company’s  investment  in 
subsidiaries is not less than the amount at which it is stated in the Company’s financial statements. 

18 Office equipment, fixtures, fittings and motor vehicles 

Group

Cost 
At 1 October 2018
Additions during the year
Acquisitions through business combinations
Disposals during the year

At 30 September 2019

Accumulated depreciation 
At 1 October 2018
Depreciation during the year
Disposals during the year

At 30 September 2019

Net book value

Group

Cost 
At 1 October 2017
Additions during the year

At 30 September 2018

Accumulated depreciation 
At 1 October 2017
Depreciation during the year

At 30 September 2018

Net book value

Office equipment,

fixtures and fittings Motor vehicles
30 September
2019
£’000

30 September
2019
£’000

Total 
30 September 
2019 
£’000 

470
381
21
(37)

835

246
111
(37)

320

515

–
3
87
–

90

–
26
–

26

64

470 
384 
108 
(37) 

925  

246 
137 
(37)  

346  

579 

Office equipment,

fixtures and fittings Motor vehicles
30 September
2018
£’000

30 September
2018
£’000

Total 
30 September 
2018 
£’000 

433
37

470

162
84

246

224

–
–

–

–
–

–

–

433 
37 

470 

162 
84  

246  

224 

The  majority  of  the  office  equipment,  fixtures  and  fittings  is  computer  hardware,  office  furniture  and 
fixtures.  

(2) 2018 comparative in the note above has been updated from the prior period annual report.

78

 
 
 
 
 
 
 
 
19 Goodwill and other intangible assets 

For the year ended 30 September 2018, all the goodwill related to the Group’s Consumer Finance Division. 
For  the  year  ended  30  September  2019,  goodwill  relates  partly  to  the  Group’s  Consumer  Finance 
Division which arises from the acquisition of a subsidiary company, TMV Finance Limited (‘TMV’), acquired 
November 2000, and the remainder for the acquisition of Azule on 5 November 2018 (note 2). 

Subsequently,  a  corporate  reorganisation  resulted  in  the  assets  and  business  model  of  TMV  being 
transferred to its related companies in the Group, PCF Credit and PCF Bank. New business in respect 
of the Azule franchise is written in PCF Bank. 

The rationale for the TMV acquisition was to increase market share and adopt the business model for 
new  business  generation  which  involved  contractual  relationship  with  broker  introductory  sources.   
As the business model was new to the Group at the time of acquisition and has continued to be the 
primary source of new business for the Group, the directors believe that the underlying net assets from 
PCF Credit and PCF Bank are sufficient to cover the carrying amount against its recoverable amount, 
and there is no indication of impairment. 

The rationale for the Azule acquisition was to diversify and it offers revenue synergies in a niche class 
of  business-critical  assets  with  strong  collateral  characteristics  and  lending  to  prime  credit  grade 
customers. The directors believe that the underlying net assets from Azule’s business are sufficient to 
cover the carrying amount against its recoverable amount, and there is no indication of impairment. 

In  performing  the  annual  impairment  test,  the  Group  assesses  the  economic  performance  of  each 
acquisition, then there is a need to look at the future of the business acquired and to ensure that the 
useful economic life of each acquisition is finite, and that growth and profitability are at least the same 
value  as  the  amount  that  was  paid  ‘over  and  above’  for  the  fair  value  of  the  assets  and  liabilities 
acquired. To assess this, forecasted Board approved profitability has been used and discounted back to 
present value. 

Both the CGU’s acquired are expected to continue to perform, but forecasting is only over the next 5 
to  6  years,  therefore  there  is  requirement  to  capture  expected  growth  and  cashflows  beyond  these 
dates. To complete this, there is a terminal valuation that is required to be performed to assess if goodwill 
has been impaired or not. Terminal value often comprises a large percentage of the total assessed value.  

TMV CGU 
The recoverable amount of the TMV CGU of £410 million at 30 September 2019 has been determined 
based on a value-in-use calculation using cash flow projections from financial budgets approved by the 
Board covering a six year period, and a terminal valuation based on the last year forecast. The projected 
cash flows have been updated to reflect the increased business over this period which is aligned with 
recent  demand  and  future  expected  growth  in  its  products  and  services.  The  pre-tax  discount  rate 
applied to cash flow projections is 14.5% per annum over a six year period and for the period beyond, a 
terminal growth rate of 5.0% is used being the expected long-term average growth rate for the Group. 
It was concluded that the fair value less costs of disposal exceeded the value-in-use. In conclusion, there 
is no obvious impairment loss existing at balance sheet date and the current goodwill remains appropriate 
for the carrying value for the TMV acquisition. 

Azule CGU 
The recoverable amount of the Azule CGU of £13 million at 30 September 2019 has been determined 
based  on  a  value-in-use  calculation  using  cash  flow  projections  from  financial  budgets  approved  by 
senior management covering a five year period, and a terminal valuation based on the last year forecast. 
The projected cash flows have been updated to reflect the increased business over this period which is 
aligned  with  recent  demand  and  future  expected  growth  in  its  products  and  services.  The  pre-tax 
discount rate applied to cash flow projections is 14.5% per annum over a five year period and for the 
period beyond, a terminal growth rate of 5.0% per annum is used being the expected long-term average 
growth  rate  for  the  Group.  It  was  concluded  that  the  fair  value  less  costs  of  disposal  exceeded  the 
value-in-use. In conclusion, there is no obvious impairment loss existing at balance sheet date and the 
current goodwill remains appropriate. 

Key assumptions used in value-in-use calculations and sensitivity to changes in assumptions 
The calculation of value-in-use for both TMV and Azule is most sensitive to the following assumptions. 

l Terminal value 

l Terminal growth rate  

l Discount rates 

l Free cash flow for the last forecasted year 

Annual Report & Financial Statements 2019

79

 
 
 
Terminal  value  (using  the  perpetuity  method)  –  Discounting  is  necessary  because  the  time  value  of 
money creates a discrepancy between the current and future values of a given sum of money. In business 
valuation, free cash flow or dividends can be forecast for a discrete period of time, but the performance 
of ongoing concerns becomes more challenging to estimate as the projections stretch further into the 
future. Moreover, it is difficult to determine the precise time when a company may cease operations. 

To overcome these limitations, investors can assume that cash flows will grow at a stable rate forever, 
starting at some point in the future. This represents the terminal value.  

Terminal  value  is  calculated  by  dividing  the  last  cash  flow  forecast  by  the  difference  between  the 
discount  rate  and  terminal  growth  rate.  The  terminal  value  calculation  estimates  the  value  of  the 
company after the forecast period.  

Terminal  growth  rate  –  The  terminal  growth  rate  is  the  constant  rate  that  a  company  is  expected  to 
continue  to  grow  at.  This  growth  rate  starts  at  the  end  of  the  last  forecasted  cash  flow  period  in  a 
discounted cash flow model and goes into perpetuity.  

Discounted rates – Discount rates represent the current market assessment of the risks specific to each 
CGU, taking into consideration the time value of money and individual risks of the underlying assets that 
have not been incorporated in the cash flow estimates. The discount rate calculation is based on the 
specific  circumstances  of  the  Group  and  its  operating  segments  and  is  derived  from  its  weighted 
average cost of capital. 

Growth rate estimates – Both the businesses acquired are expected to continue to grow over the next 
five years. 

Group

TMV Finance Limited acquisition
Azule acquisition

Group

Cost and net book value 
At 1 October
Additions during the year 

At 30 September

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

397
2,500

2,897

397 
– 

397 

Year ended
2019
£’000

Year ended 
2018 
£’000 

397
2,500

2,897

397 
–  

397 

Other intangible assets 
The  Group's  other  intangible  assets  consist  solely  of  computer  software  and  capitalised  expenses 
incurred in the project of applying to become a bank. 

Group

Cost 
At 1 October
Additions during the year

At 30 September

Accumulated depreciation 
At 1 October
Amortisation during the year

At 30 September

Net book value at 30 September

Group

Net book value of combined goodwill  
and other intangible assets

80

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

5,249
900

6,149

2,689
416

3,105

3,044

4,611 
638 

5,249 

2,304 
385 

2,689 

2,560 

Year ended
30 September
2019
£’000

Year ended 
30 September 
2018 
£’000 

5,941

2,957 

 
 
20 Deferred tax assets 

Group

Company 

30 September
2019
£’000

30 September
2018
£’000

30 September
2019
£’000

30 September 
2018 
£’000 

Accelerated capital allowances
Decelerated capital allowances
Other temporary differences

At 1 October 
Recognised in income
Adjustment in respect of  
prior year timing difference
Adjustments to opening reserves - IFRS 9
On acquisition
Recognised in other comprehensive income
Recognised in equity

(17)
904
218

1,105

1,185
(152)

36
103
(17)
2
(52)

994
85
106

1,185

1,205
(66)

–
–
–
(3)
49

At 30 September

1,105

1,185

–
65
70

135

196
(8)

(1)
–
–
–
(52)

135

– 
80 
116  

196  

163 
(9) 

(8) 
– 
– 
– 
50 

196  

In the Summer Budget 2015 and 2016, the UK Government announced legislation reducing the main rate 
of Corporation Tax from 20% to 19% for the years starting 1 April 2018 and 2019 and to 17% for the year 
starting 1 April 2020. The deferred tax asset has been calculated based on a rate of 17% to the extent that 
it is expected to reverse in future years.  

The impact of measuring the deferred tax asset at the current tax rate of 19% is £15,904. As the timing 
of the reversal of the deferred tax asset is uncertain, the Group has taken the approach of measuring the 
deferred tax asset at the lowest enacted tax rate. 

There is an unrecognised deferred tax asset of £1,839 (30 September 2018 – £1,839). This asset relates to 
tax losses arising in prior years that are unlikely to be offset against future profits. 

21 Other assets 

Prepayments
Other receivables

Group

Company 

30 September
2019
£’000

30 September
2018
£’000

30 September
2019
£’000

30 September 
2018 
£’000 

807
4,125

4,932

1,394
148

1,542

771
125

896

788 
29  

817  

Other assets are not interest-bearing and are generally on terms of up to 30 days. The maximum exposure 
to credit risk and the fair value of trade and other receivables approximates to the carrying amount. 

Annual Report & Financial Statements 2019

81

 
 
22 Due to banks 

Group

Current 
Secured loans and borrowings

Non-current 
Secured loans and borrowings

30 September
2019
£’000

30 September 
2018 
£’000 

16,644

9,323 

27,768

44,412

39,558  

48,881 

Bank overdrafts 
The Group had no bank overdraft facility at 30 September 2019. 

Interest-bearing loans and borrowings 
£4.4 million block discounting facilities granted to PCF Credit Limited 
These facilities when drawn as loans have fixed interest rates and maturity dates of up to five years. The 
facilities are secured by assigned receivables of PCF Credit. 

£6.0 million block discounting facilities granted to Azule Limited 
These facilities when drawn as loans have fixed interest rates and maturity dates of up to five years. The 
facilities are secured by assigned receivables of Azule Limited. 

£25.0 million term loan facility granted to PCF Bank by the Bank of England under the Term Funding Scheme 
This facility has a rate linked to the Bank of England's Base Rate and is repayable in February 2022. 

The loan is secured by a charge over specified loans and receivables and the guarantee of the Company. 

£30.0 million revolving credit facility granted to PCF Bank by Leumi ABL Limited 
This  facility  when  drawn  as  a  loan  has  a  variable  rate  linked  to  3  month  LIBOR  plus  a  margin  and  a 
maturity date of up to five years. The facility is secured by a charge over specified loans and receivables 
and the guarantee of the Company. 

£25.0 million repo facility granted to PCF Bank by NatWest Markets plc 
This facility when drawn as a loan has a fixed interest rate and maturity dates of up to 1 year. The facilities 
are secured by bonds owned by the Company. 

23 Due to customers 

Group

Retail customers 
Notice account
Term deposit

30 September
2019
£’000

30 September 
2018 
£’000 

32,835
234,235

267,070

14,107 
177,032 

191,139 

Included in amounts due to customers is accrued interest amounting to £1,681,000 (30 September 2018 – 
£1,086,000)  and  £220,000  (30  September  2018  –  £58,000)  for  term  deposits  and  notice  accounts 
respectively. 

24 Financing activity 

The table below details changes in the Group’s liabilities arising from financing activities. 

1 October
2018
£’000

48,881

48,881

1 October
2017
£’000

77,065

77,065

Azule
acquisition
£’000

12,543

12,543

Azule
acquisition
£’000

–

–

Cash flows
£’000

(17,012)

(17,012)

Cash flows
£’000

(28,184)

(28,184)

30 September 
2019 
£’000 

44,412 

44,412 

30 September 
2018 
£’000 

48,881 

48,881 

Note

22

22

Note

22

22

Due to banks

Due to banks

82

 
 
 
 
25 Derivative financial instruments 

The fair value of derivative financial instruments included in the financial statements, together with their 
notional amounts is summarised as follows. 

Interest rate swaps

26 Other liabilities 

Other payables
Accruals

Fair value
30 September
2019
£’000

Notional
30 September
2019
£’000

Fair value
30 September
2018
£’000

Notional 
30 September 
2018 
£’000 

(63)

(63)

10,000

10,000

–

–

8,000 

8,000 

Group

Company 

30 September
2019
£’000

30 September
2018
£’000

30 September
2019
£’000

30 September 
2018 
£’000 

228
6,020

6,248

210
3,275

3,485

412
1,280

1,692

242 
1,309 

1,551  

Other liabilities includes other payables and accruals that are not interest-bearing and are normally settled 
on 30 day terms. 

27 Issued capital and reserves 

Company

Ordinary shares issued and fully paid 
At 1 October
Issuance of new shares during the year
Issue of shares for part payment  
of Azule Limited
Dividend reinvestment

30 September
2019
‘000 units

30 September
2018
‘000 units

30 September
2019
£’000

30 September 
2018 
£’000 

212,230
36,028

1,923
16

212,220
–

–
10

10,611
1,802

96
1

10,611 
– 

– 
– 

At 30 September

250,197

212,230

12,510

10,611  

Share premium

At 1 October 
Issuance of new shares during the year
Dividend reinvestment

At 30 September

Company

30 October 2018 
Shares issued as part of the consideration  
on acquisition of Azule Limited

11 March 2019 
Shares issued to support increased lending
Fees relating to share issue

29 March 2019 
Shares issued pursuant to Employee  
Share Scheme – Exercise of Options

12 April 2019 
Dividend reinvestment

Number of
shares

Issue
price

1,923,076

39.00p

35,833,333

30.00p

195,000

21.17p

15,703

34.5p

30 September
2019
£’000

30 September 
2018 
£’000 

8,527
9,092
–

17,619

Change
in share
capital at 5p
per share
£’000

96

1,792

10

1

8,524 
– 
3 

8,527 

Change 
in share 
premium 
£’000 

654 

8,958 
(556) 

31 

5 

1,899

9,092 

Other reserves 
The 'revaluation reserve' for debt instruments at FVOCI (30 September 2018 – AFS financial instruments, 
note 15) also appears in 'Other reserves'. 

Annual Report & Financial Statements 2019

83

 
 
 
Own shares (Employee Share Option Plans) 
Own shares represent 751,764 (30 September 2018 – 1,237,925) ordinary shares held by the Company's 
Employees Benefits Trust 2003 to meet obligations under the Company’s Share Option Plans. The shares 
are stated at cost and their market value at 30 September 2019 was £263,117 (30 September 2018 – £354,666). 
If they had been sold at this value, there would have been a capital gain of £58,651 (30 September 2018 
– £250,680) arising on the sale. 

At 1 October 2018

At 30 September 2019

£’000 

(355) 

(355) 

Dividend 
At the forthcoming Annual General Meeting, a final dividend of 0.4 pence per share in respect of the 
year ended 30 September 2019 (year ended 30 September 2018 – 0.3 pence per share), amounting to 
a  dividend  payable  of  £1,000,787  (year  ended  30  September  2018  –  £636,689)  will  be  proposed  for 
shareholders’  approval.  The  financial  statements  for  the  current  financial  year  do  not  reflect  this 
proposed dividend. Such dividend, if approved by shareholders, will be accounted for in equity as an 
distribution of retained earnings in the year ending 30 September 2020. 

28 Financial instruments 

The  Group  invests  in  highly  liquid  financial  instruments  to  support  its  liquid  asset  buffer  and  raises 
wholesale funding by issuing financial instruments. The Group also uses derivative financial instruments 
to manage the risks arising from its operations. The risks associated with financial instruments represents 
a significant component of the total risks faced by the Group and are analysed in more detail below. 

Details  of  the  significant  accounting  policies  and  methods  adopted,  including  the  criteria  for 
recognition, the basis of measurement and the basis on which income and expenses are recognised, in 
respect of each class of financial asset, financial liability and equity instrument are disclosed in note 1.5.3. 

28.1 Valuation techniques 

Debt instruments at FVOCI 
Covered  bonds  debt  securities  are  financial  instruments  issued  by  banks  or  building  societies  and 
collateralised against a pool of assets that, in case of failure of the issuer, can cover claims at any point 
in time. They are subject to specific legislation to protect bondholders. These instruments are generally 
highly liquid and traded in active markets resulting in a Level 1 classification. When active market prices 
are not available, the Group uses discounted cash flow models with observable market inputs of similar 
instruments and bond prices to estimate future index levels and extrapolating yields outside the range 
of active market trading, in which instances the Group classifies those securities as Level 2.  

Derivative financial instruments 
Fair values of derivatives are obtained from quoted market prices in active markets and, where these 
are not available, from valuation techniques including discounted cash flows. 

28.2 Valuation principal 

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly 
transaction  in  the  principal  (or  most  advantageous)  market  at  the  measurement  date  under  current 
market conditions (i.e. an exit price), regardless of whether that price is directly observable or estimated 
using a valuation technique. 

In  order  to  show  how  fair  values  have  been  derived,  financial  instruments  are  classified  based  on  a 
hierarchy of valuation techniques, as explained in note 28.4. 

28.3 Valuation governance 

The Group's fair value methodology and the governance over its models includes a number of controls 
and other procedures to ensure appropriate safeguards are in place to ensure its quality and adequacy. 
All new product initiatives, including their valuation methodologies, are subject to approvals by various 
functions  of  the  Group,  Company  and  the  Bank,  including  the  Risk  and  Finance  functions.  The 
responsibility of ongoing measurement resides with the business and product line divisions. 

Once  submitted,  fair  value  estimates  are  also  reviewed  and  challenged  by  the  Risk  and  Finance 
functions.  The  independent  price  verification  process  for  financial  reporting  is  ultimately  the 
responsibility of the independent price verification team within the Treasury function, which reports to 
the Finance Director. 

84

 
 
 
 
 
 
28.4 Assets and liabilities by classification, measurement and fair value hierarchy 

The following table summarises the classification of the carrying amounts of the Group's financial assets 
and liabilities. 

Group

30 September 2019 
Cash and balances at central banks
Loans and advances to customers
Derivative instruments at FVOCI

Total financial assets

Office equipment, fixtures, fittings and motor vehicles
Other assets
Deferred tax assets
Goodwill and other intangible assets

Amortised
cost
£’000

7,371
338,503
–

345,874

FVTPL
£’000

FVOCI
£’000

Total 
£’000 

–
–
–

–

–
–
19,638

19,638

Total assets

Due to banks
Due to customers
Derivative financial instruments

Total financial liabilities
Current tax liabilities
Other liabilities

Total liabilities

Group

30 September 2018 
Cash and balances at central banks
Loans and advances to customers
Available-for-sale financial instruments

Total financial assets

Office equipment, fixtures, fittings and motor vehicles
Other assets
Deferred tax assets
Goodwill and other intangible assets

Total assets

Due to banks
Due to customers

Total financial liabilities
Current tax liabilities
Other liabilities

Total liabilities

7,371 
338,503 
19,638  

365,512  

579 
4,932  
1,105 
5,941  

378,069  

44,412 
267,070 
63 

311,545 
1,521  
6,248  

319,314  

44,412
267,070
–

311,482

– 
–
63

63

– 
– 
– 

– 

Amortised
cost
£’000

21,338
219,322
–

240,660

48,881
191,139

240,020

FVTPL
£’000

FVOCI
£’000

Total 
£’000 

– 
– 
–

– 

– 
–

–

– 
– 
39,902

21,338 
219,322 
39,902  

39,902

280,562  

224 
1,542  
1,185 
2,957  

286,470  

48,881 
191,139 

240,020 
414  
3,485  

243,919  

– 
– 

– 

Annual Report & Financial Statements 2019

85

 
 
 
 
 
 
 
Company

30 September 2019 
Cash and balances at central banks
Due from Group companies
Investment in subsidiary undertakings

Total financial assets

Other assets
Deferred tax assets

Total assets

Due to Group companies

Total financial liabilities
Other liabilities

Total liabilities

Company

30 September 2018 
Cash and balances at central banks
Due from Group companies
Investment in subsidiary undertakings

Total financial assets

Other assets
Deferred tax assets

Total assets

Due to Group companies

Total financial liabilities
Other liabilities

Total liabilities

Amortised
cost
£’000

123
6,927
32,000

39,050

3,239

3,239

Amortised
cost
£’000

11
2,912
22,000

24,923

–

–

FVTPL
£’000

FVOCI
£’000

Total 
£’000 

– 
– 
–

– 

–

–

– 
– 
–

–

–

–

123 
6,927 
32,000  

39,050  

896 
135 

40,081 

3,239 

3,239 
1,692  

4,931  

FVTPL
£’000

FVOCI
£’000

Total 
£’000 

– 
– 
–

– 

–

–

– 
– 
–

–

–

–

11 
2,912 
22,000  

24,923  

817 
196 

25,936 

– 

– 
1,551  

1,551  

The  Group  holds  certain  financial  assets  at  fair  value  grouped  into  Levels  1  to  3  of  the  fair  value 
hierarchy, as explained below. 

Level 1 – The most reliable fair values of financial instruments are quoted market prices in an actively 
traded market. The Group’s Level 1 portfolio mainly comprises gilts, fixed rate bonds and floating rate 
notes for which traded prices are readily available. 

Level  2  –  These  are  valuation  techniques  for  which  all  significant  inputs  are  taken  from  observable 
market  data.  These  include  valuation  models  used  to  calculate  the  present  value  of  expected  future 
cash  flows  and  may  be  employed  when  no  active  market  exists  and  quoted  prices  are  available  for 
similar instruments in active markets. 

Level  3  –  These  are  valuation  techniques  for  which  one  or  more  significant  inputs  are  not  based  on 
observable market data. Valuation techniques include net present value by way of discounted cash flow 
models. Assumptions and market observable inputs used in valuation techniques include risk-free and 
benchmark  interest  rates,  similar  market  products,  foreign  currency  exchange  rates  and  equity  index 
prices. Critical judgement is applied by management in utilising unobservable inputs including expected 
price  volatilities  and  prepayment  rates,  based  on  industry  practice  or  historical  observation.  The 
objective of valuation techniques is to arrive at a fair value determination that reflects the price of the 
financial  instrument  at  the  reporting  date  that  would  have  been  determined  by  market  participants 
acting at arm’s length. 

86

 
 
 
 
The following table shows an analysis of financial instruments recorded at amortised cost by level of the 
fair value hierarchy. 

Group

Financial instruments held at amortised cost 
30 September 2019 
Cash and balances at central banks
Loans and advances to customers

Due to banks
Due to customers

Group

Financial instruments held at amortised cost 
30 September 2018 
Cash and balances at central banks
Loans and advances to customers

Due to banks
Due to customers

Level 1
£’000

Level 2
£’000

Level 3
£’000

Carrying
value
£’000

Fair 
value 
£’000 

7,371
-

7,371

44,412
-

44,412

-
-

-

-
-

-

-
338,503

7,371
338,503

7,371 
376,343 

338,503

345,874

383,714 

-
267,070

44,412

44,412 
267,070 267,070 

267,070

311,482

311,482 

Level 1
£’000

Level 2
£’000

Level 3
£’000

Carrying
value
£’000

Fair 
value 
£’000 

21,338
-

21,338

48,881
-

48,881

-
-

-

-
-

-

-
219,322

21,338
219,322

21,338 
255,922 

219,322

240,660 277,260 

-
191,139

48,881
191,139

48,881 
191,139 

191,139

240,020 240,020 

The following table shows an analysis of financial instruments recorded at FVOCI/AFS by level of the 
fair value hierarchy. 

Group

Financial instruments at fair value through Other 
Comprehensive Income (FVOCI) 30 September 2019 

Level 1
£’000

Level 2
£’000

Level 3
£’000

Fair 
value 
£’000 

Quoted debt instruments

19,638

-

-

19,638 

Group

Financial instruments at available-for-sale 
(AFS) cost 30 September 2019 

Level 1
£’000

Level 2
£’000

Level 3
£’000

Fair 
value 
£’000 

Quoted debt instruments

39,902

–

- 39,902 

Following  the  implementation  of  IFRS  9,  effective  from  1  October  2018,  quoted  debt  instruments  are 
now classified as FVOCI instead of previously being valued at available-for-sale.  

Group

Derivative financial instruments 
30 September 2019
Financial assets 

Financial liabilities 

30 September 2018
Financial assets 

Financial liabilities 

Notional
Level 1
£’000

Notional
Level 2
£’000

Notional
Level 3
£’000

Carrying
value
£’000

Fair 
value 
£’000 

–

–

–

–

10,000

10,000

8,000

8,000

–

–

–

–

–

–  

(63)

(63) 

–

–

–  

– 

Annual Report & Financial Statements 2019

87

 
 
 
 
 
28.5 Impairment allowance for loans and advances to customers 

The table below shows the credit quality and the maximum exposure to credit risk based on the Bank’s 
internal  credit  rating  system  and  year  end  stage  classification.  The  amounts  presented  are  gross  of 
impairment allowances. 

Group

At 30 September 2019 
Gross carrying amounts 

Performing 
High grade
Standard grade
Sub-standard grade

Non-performing 
Individually impaired
Collectively impaired

Total

Group

At 1 October 2018 
Gross carrying amounts 

Performing 
High grade
Standard grade
Sub-standard grade

Non-performing 
Individually impaired
Collectively impaired

Total

Stage 1
£’000

Stage 2
£’000

Stage 3
£’000

Total 
£’000 

90,161
179,162
37,430

–
15,603
4,190

286 90,447 
214 194,979 
29 41,649 

–
541

–
2,632

4,945
10,957

4,945 
14,130 

307,294

22,425

16,431 346,150 

Stage 1
£’000

Stage 2
£’000

Stage 3
£’000

Total 
£’000 

40,694
135,867
19,018

–
14,362
2,623

– 40,694 
294 150,523 
49 21,690 

–
–

–
1,565

4,280
5,559

4,280 
7,124 

195,579

18,550

10,182 224,311 

An analysis of changes in the gross carrying amount and the corresponding ECLs is as follows. 

Gross carrying amounts

At 1 October 2018
New assets originated or purchased
Assets derecognised or matured
Transfers to Stage 1
Transfers to Stage 2
Transfers to Stage 3
Amounts written off

At 30 September 2019

ECL allowance

At 1 October 2018
New assets originated or purchased
Assets derecognised or matured
Transfers to Stage 1
Transfers to Stage 2
Transfers to Stage 3
ECL transfers
Amounts written off

At 30 September 2019

Stage 1
£’000

Stage 2
£’000

Stage 3
£’000

Total 
£’000 

195,580
238,564
(106,857)
2,294
(16,706)
(5,581)
–

18,550
105
(7,814)
(2,294)
16,706
(2,829)
–

10,183 224,313 
45 238,714 
(640) (115,311) 
– 
– 
– 
(1,566) 

–
–
8,410
(1,566)

307,294

22,424

16,432 346,150 

Stage 1
£’000

Stage 2
£’000

Stage 3
£’000

Total 
£’000 

757
1,223
(339)
136
(64)
 (25)
(112)
–

765
7
(72)
(136)
64
(221)
1,051
–

3,452
13
(281)
–
–
246
2,749
(1,566)

4,974 
1,243 
(692) 
– 
– 
– 
3,688 
(1,566) 

1,576

1,458

4,613

7,647 

29 Financial risk management 

The Group is based and its operations are predominantly in the United Kingdom, although Azule does 
operate  as  a  finance  broker  in  the  EU.  Whilst  risk  is  inherent  in  the  Group’s  activities,  it  is  managed 
through an integrated risk management framework, including ongoing identification, measurement and 
monitoring, subject to risk limits and other controls. This process of risk management is critical to the 
Group's continuing profitability and each individual within the Group is accountable for the risk exposures 
relating to his or her responsibilities. The Group is exposed to liquidity risk, market risk and credit risk. 

88

 
29.1 Liquidity risk 

Liquidity  risk  is  defined  as  the  risk  that  the  Group  might  encounter  difficulty  in  meeting  obligations 
associated with financial liabilities that are settled by delivering cash or another financial asset. Liquidity 
risk arises because of the possibility that the Group might be unable to meet its payment obligations 
when they fall due as a result of mismatches in the timing of cash flows under both normal and stress 
circumstances.  Such  scenarios  could  occur  when  funding  needed  for  illiquid  asset  positions  is  not 
available to the Group on acceptable terms. To limit this risk, management has arranged for diversified 
funding  sources  in  addition  to  its  core  deposit  base,  and  adopted  a  policy  of  managing  assets  with 
liquidity  in  mind  and  monitoring  future  cash  flows  and  liquidity  on  a  daily  basis.  The  Group  has 
developed  internal  control  processes  and  contingency  plans  for  managing  liquidity  risk.  This 
incorporates an assessment of expected cash flows and the availability of high-grade collateral which 
could be used to secure additional funding, if required. 

The  Group  seeks  to  manage  its  liquidity  by  matching  the  maturity  of  loans  and  advances  with  the 
maturity of deposits from customers.

The Group maintains a portfolio of highly marketable and diverse assets that may be liquidated quickly 
in  the  event  of  an  unforeseen  interruption  in  cash  flow,  the  liquidity  of  which  is  regularly  tested.  The 
Group also has central bank facilities and lines of credit that it can access to meet liquidity needs. In 
accordance with the Group’s policy, the liquidity position is assessed under a variety of scenarios, giving 
due consideration to stress factors relating to both the market in general and specifically to the Group. 
Net  liquid  assets  consist  of  cash,  short–term  bank  deposits  and  liquid  debt  securities  available  for 
immediate sale, less deposits from customers and other issued securities and borrowings due to mature 
within the next month. The ratios during the year were as follows. 

(a) Liquidity ratios 

Advances to deposit ratios 

Group

Year end
Average

30 September
2019
£’000

30 September 
2018 
£’000 

1.3
1.2

1.1 
1.5 

The Group recognises the importance of notice accounts and savings accounts as sources of funds 
to finance lending to customers. They are monitored using the advances to deposit ratio, which 
compares loans and advances to customers as a percentage of core customer notice and savings 
accounts, together with term funding with a remaining term to maturity in excess of one year. 

(b) Undiscounted contractual cash flows 

Group

At 30 September 2019 
Financial assets 
Cash and balances at central banks
Loans and advances to customers
Debt instruments at FVOCI
Other assets

On
demand
£’000

Less 
than 3
months
£’000

3 to 12
months
£’000

1 to 5
years
£’000

Over
5 years
£’000

Total 
£’000 

7,371
13,492
–
–

–
29,692
–
4,932

–

–

7,371 
92,009 247,504 24,593 407,290 
20,753 
4,932 

20,502
–

251
–

–
–

–

Total undiscounted financial assets

20,863

34,624

92,260 268,006 24,593 440,346 

Financial liabilities 
Due to banks
Due to customers
Other liabilities

Total undiscounted financial liabilities

–
–
–

–

11,607
9,780
7,769

5,535

28,043
120,859 128,885
–

–

–

45,185 
20,621 280,145 
7,769 

–

29,156

126,394 156,928

20,621 333,099 

Surplus/(shortfall)

20,863

5,468

(34,134)

111,078

3,972 107,247 

Annual Report & Financial Statements 2019

89

 
 
 
 
 
 
 
Group

On
demand
£’000

Less 
than 3
months
£’000

3 to 12
months
£’000

1 to 5
years
£’000

Over
5 years
£’000

Total 
£’000 

At 30 September 2018 
Financial assets 
Cash and balances at central banks
Loans and advances to customers
Available-for-sale financial investments

21,338
9,611
–

–
10,111
18,338

–

–
56,068 186,079
22,275

740

–

21,338 
8,316 270,185 
41,353 

–

Total undiscounted financial assets

30,949

28,449

56,808 208,354

8,316 332,876 

Financial liabilities 
Due to banks
Due to customers
Other liabilities

Total undiscounted financial liabilities

–
–
–

–

3,526
9,885
3,485

16,693
88,034
–

30,127
94,533
–

–

50,346 
8,103 200,555 
3,485 

–

16,896

104,727 124,660

8,103 254,386 

Surplus/(shortfall)

30,949

11,553

(47,919) 83,694

213

78,490 

The Group’s policy on funding capacity is to ensure there is always sufficient stable funding in place 
to  support  the  Group’s  lending.  At  30  September  2019  the  Group  had  total  wholesale  and  retail 
funding  of  £311.1  million  (at  30  September  2018  –  £240.0  million)  that  supported  net  loans  and 
advances of £337.9 million (at 30 September 2018 – £219.3 million). Moreover, at 30 September 2019 
the Group had a net stable funding ratio in excess of the regulatory minimum of 100%.  

Surplus  liquidity  in  periods  shown  above  will  be  used  to  cover  liquidity  shortfalls  in  subsequent 
periods. 

Company

At 30 September 2019 
Financial assets 
Cash and balances at central banks
Due from Group companies
Other assets

Total undiscounted financial assets

Financial liabilities 
Due to Group companies
Other liabilities

Total undiscounted financial liabilities

Surplus

Company

At 30 September 2018 
Financial assets 
Cash and balances at central banks
Due from Group companies
Other assets

Total undiscounted financial assets

Financial liabilities 
Other liabilities

Total undiscounted financial liabilities

Surplus

90

On

Over
demand 5 years
£’000

£’000

123
6,927
896

7,946

3,239
1,692

4,931

3,015

–
–
–

–

–
–

–

–

On

Over
demand 5 years
£’000

£’000

11
2,912
817

3,740

1,551

1,551

2,189

–
–
–

–

–

–

Total 
£’000 

123 
6,927 
896 

7,946  

3,239 
1,692  

4,931  

3,015 

Total 
£’000 

11 
2,912  
817 

3,740  

1,551 

1,551 

2,189 

 
 
 
 
 
 
 
 
 
 
 
 
(c) Analysis of encumbered and unencumbered assets 

Group

Encumbered

Unencumbered 

Available
as collateral
£’000

£’000

Other
£’000

Total 
£’000 

At 30 September 2019 
Debt financial instruments at FVOCI
Loans secured on equipment, plant and  
vehicles under conditional  
sale/hire purchase agreements 
Unsecured loans
Finance leases of equipment,  
plant and vehicles
Bridging loans

Gross assets

9,083

10,555

–

19,638 

48,437
572

17,537
–

75,629

186,899
621

18,564
12,305

228,944

43,012
129

10,427
–

53,568

278,348 
1,322 

46,528 
12,305  

358,141  

Group

At 30 September 2018 
AFS financial instruments
Loans secured on equipment, plant  
and vehicles under conditional  
sale/hire purchase agreements 
Unsecured loans
Finance leases of equipment,  
plant and vehicles
Bridging loans

Gross assets

Encumbered

Unencumbered 

Available
as collateral
£’000

£’000

Other
£’000

Total 
£’000 

25,173

14,727

2

39,902 

25,776
–

8,028
–

58,977

203,857
–

32,159
–

250,743

–
365

–
–

229,633 
365 

40,187 
–  

367

310,087  

29.2 Market risk - Interest rate risk 

Market risk is the risk that the fair value or future cash flows of financial instruments will fluctuate due 
to changes in market variables, such as interest rates, foreign exchange rates and equity prices. Due to the 
nature and geographical operations of the Group, the Group’s market risk is primarily interest rate risk.  

The Group lends on an instalment credit basis for up to ten years and holds a portfolio of variable rate 
liquid  assets.  It  funds  itself  from  a  combination  of  fixed  rate  retail  deposits  from  1  year  to  7  years, 
variable rate Term Funding Scheme (‘TFS’) funding, variable rate retail notice accounts and fixed rate 
wholesale funding. The Group seeks to match the repayment profile of fixed rate instalment credit with 
the fixed rate retail and wholesale funding, but it is impossible to match them perfectly. This mismatch 
gives rise to interest rate sensitivity, which is managed using interest rate swaps as required. 

Based on the exposure to interest rate risk, an increase in SONIA by 0.5 percentage point for the whole 
financial year would have a favourable effect on profits of £21,024 (30 September 2018 – £37,151) and 
a favourable impact on capital of £17,029 (30 September 2018 – £30,092). 

Annual Report & Financial Statements 2019

91

 
 
 
 
 
29.3 Credit risk 

Credit  risk  is  the  risk  that  the  Group  will  incur  a  loss  because  its  customers  or  counterparties  fail  to 
discharge their contractual obligations. The Group manages and controls credit risk by setting limits on 
the amount of risk it is willing to accept for individual counterparties and for geographical and industry 
concentrations, and by monitoring exposures in relation to such limits. 

The Group has an established credit quality review process to provide early identification of possible 
changes  in  the  creditworthiness  of  counterparties,  including  regular  collateral  revisions  for  the  entire 
Group. Counterparty limits are established by the use of a credit risk classification system, which assigns 
each  counterparty  a  risk  rating.  Risk  ratings  are  subject  to  regular  revision.  The  credit  quality  review 
process aims to allow the Group to assess the potential loss as a result of the risks to which it is exposed 
and take corrective action. 

Analysis of maximum exposure to credit risk and collateral 

Financial assets
Cash and balances at central banks
  Cash and demand deposits

Loans and advances to customers
  Consumer lending (net)
  Business lending (net)
  Azule lending
  Bridging finance
  Due from Related companies

Available-for-sale financial investments
Debt instruments at FVOCI
Other assets

Group

Company 

30 September
2019
£’000

30 September
2018
£’000

30 September
2019
£’000

30 September 
2018 
£’000 

7,371

21,338

128,854
186,989
9,712
12,948
–

–
19,638
4,932

125,689
140,127
–
–
–

39,902
–
1,542

370,444

328,598

123

–
–
–
–
6,927

–
–
896

7,946

11 

– 
– 
– 
– 
2,912 

– 
– 
817 

3,740 

The amount and type of collateral required depends on an assessment of the credit risk of the counterparty. 

Guidelines  are  in  place  covering  the  acceptability  and  valuation  of  each  type  of  collateral.  The  main 
types of collateral obtained are as follows. 

l For securities lending and reverse repurchase transactions, cash or securities. 

l For corporate and small business lending, charges over inventory and trade receivables. 

l For bridging finance, lending over residential properties. 

Management monitors the market value of collateral and will request additional collateral in accordance 
with the underlying agreement. 

In its normal course of business, the Bank engages external agents to recover funds from repossessed 
assets  in  its  retail  portfolio,  generally  at  auction,  to  settle  outstanding  debt.  Any  surplus  funds  are 
returned to the customers. 

29.4 Impairment assessment 

The references below show where the Group’s impairment assessment and measurement approach is set 
out in this report. It should be read in conjunction with the summary of significant accounting policies. 

l The Group’s definition and assessment of default (note 29.4.2). 

l An explanation of the Group’s internal grading system (note 29.4.3). 

l How the Group defines, calculates and monitors the probability of default, exposure at default and 

loss given default (notes 29.4.3, 29.4.4 and 29.4.5 respectively). 

l When the Group considers there has been a significant increase in credit risk of an exposure (note 29.4.5). 

l The Group’s policy of segmenting financial assets where ECL is assessed on a collective basis (note 

29.4.5). 

92

 
 
 
 
 
29.4.1 Definition of default 

The Group considers a financial instrument defaulted and therefore Stage 3 (credit-impaired) for ECL 
calculations in all cases when the borrower becomes 90 days past due on its contractual payments. 

As a part of a qualitative assessment of whether a customer is in default, the Group also considers a 
variety of instances that may indicate unlikeliness to pay. When such events occur, the Group carefully 
considers whether the event should result in treating the customer as defaulted and therefore assessed 
as Stage 3 for ECL calculations or whether Stage 2 is appropriate. Such events include 

l the borrower is deceased; 

l the borrower (or any legal entity within the debtor’s group) filing for bankruptcy application/protection; or 

l the borrower is in default of the legal agreement, i.e. not paid or breached covenants. 

29.4.2 The Group’s internal rating and PD estimation process 

The  Group  operates  an  internal  rating  model.  The  Group  assesses  its  customers  who  are  rated  from 
AAA  to  D  using  an  internal  credit  classification  model.  The  models  incorporate  both  qualitative  and 
quantitative  information  and,  in  addition  to  information  specific  to  the  borrower,  utilise  supplemental 
external information that could affect the borrower’s behaviour. These information sources are first used 
to  determine  the  probability  of  defaults  (‘PDs’)  for  each  segment.  PDs  are  then  adjusted  for  IFRS  9  ECL 
calculations to incorporate forward-looking information and the IFRS 9 Stage classification of the exposure.  

Corporate lending 
Corporate  lending  comprises  hire  purchase,  lease  or  bridging  loans.  The  borrowers  are  assessed  by 
credit risk employees of the Group. The credit risk assessment is based on a credit scoring model that 
takes into account various historical, current and forward-looking information such as 

l historical financial information; 

l any publicly available information on the clients from external parties; and 

l any other objectively supportable information on the quality and abilities of the client’s management 

relevant for the company’s performance. 

The complexity and granularity of the rating techniques varies based on the exposure of the Group and the 
complexity and size of the customer. Some of the less complex small business loans are rated within the 
Group’s models for retail products. 

Consumer lending 
Consumer lending comprises hire purchase or conditional sale agreements. These products are rated 
by an automated scorecard tool primarily driven by credit reference agency data. Additional checks on 
affordability are made using credit reference agency data and bank statements. 

The Group’s internal credit rating grades 

Business Finance, Bridging and Azule 

Internal rating grade

Internal Rating Description

Internal PD range 

1
2
3
4
5
6
7

AAA & AA, LTV <=80% 
AAA & AA, LTV > 80%
A & B+, LTV <=80%
A & B+, LTV > 80%
B & B-, LTV <=80%
B & B-, LTV > 80%
C & D

1.93-2.15% 
2.71-4.29% 
3.80-4.23% 
7.24-8.35% 
5.67-7.18% 
11.87-13.29% 
13.98-16.35% 

Consumer Finance 

Internal rating grade

Internal Rating Description

Internal PD range 

1
2
3
4
5
6
7
8

AAA & AA, LTV <=80% 
AAA & AA, LTV > 80%
A & B+, LTV <=80%
A & B+, LTV > 80%
B & B-, LTV <=80%
B & B-, LTV > 80%
C & D, LTV <=80%
C & D, LTV > 80%

3.30-3.58% 
4.74-5.06% 
6.45-6.98% 
9.14-9.75% 
8.96-9.95% 
14.11-15.20% 
12.07-13.06% 
20.80-22.88% 

Annual Report & Financial Statements 2019

93

 
 
 
29.4.3 Exposure at default 

The  exposure  at  default  (‘EAD’)  represents  the  gross  carrying  amount  of  the  financial  instruments 
subject to the impairment calculation, addressing both the client’s ability to increase its exposure while 
approaching default and potential early repayments. To calculate the EAD for a Stage 1 loan, the Group 
assesses the possible default events within 12 months for the calculation of the 12 month ECL. For Stage 2 
and Stage 3, the exposure at default is considered for events over the lifetime of the instruments. The 
Group  determines  EADs  by  modelling  the  range  of  possible  exposure  outcomes  at  various  points   
in  time,  corresponding  the  multiple  scenarios.  The  IFRS  9  PDs  are  then  assigned  to  each  economic 
scenario based on the outcome of the Group’s models. 

29.4.4 Loss given default 

The  credit  risk  assessment  is  based  on  a  standardised  LGD  assessment  framework  that  results  in  a 
certain LGD rate. These LGD rates take into account the expected EAD in comparison to the amount 
expected  to  be  recovered  or  realised  from  any  collateral  held.  The  Group  segments  are  made  up  of 
small  homogeneous  portfolios,  based  on  the  internal  credit  rating.  The  applied  data  is  based  on 
historically collected loss data as well as borrower characteristics. 

Further recent data and forward-looking economic scenarios are used in order to determine the IFRS 9 
LGD  rate  for  each  segment  of  each  division.  When  assessing  forward-looking  information,  the 
expectation is  based on multiple  scenarios. The  inputs  for  these LGD rates  are estimated  and, where 
possible, calibrated through back testing against recent recoveries. 

29.4.5 Significant increase in credit risk 

The Group continuously monitors all assets subject to ECLs. In order to determine whether an instrument 
or a portfolio of instruments is subject to 12 month ECL or Lifetime ECL, the Group assesses whether there 
has been a significant increase in credit risk since initial recognition. The Group considers an exposure to 
have significantly increased in credit risk when the IFRS 9 lifetime PD has increased by a factor of 1.6. 

The Group also applies a secondary qualitative method for triggering a significant increase in credit risk 
for an asset, such as moving a customer to the watch list, or the account becoming forborne. In certain 
cases, the Group may also consider that events explained in note 29.4.2 are a significant increase in credit 
risk as opposed to a default. Regardless of the change in credit grades, if contractual payments are more 
than 30 days past due, the credit risk is deemed to have increased significantly since initial recognition. 

30 Commitments and guarantees 

Operating lease commitments – Group or Company as lessee 
The Company has entered into commercial leases for premises and equipment. These leases have an 
average life of between three and five years with no renewal option included in the contracts. There are 
no  restrictions  placed  upon  the  lessee  by  entering  into  these  leases  (e.g.  such  as  those  concerning 
dividends, additional debt and further leasing). Future minimum lease payments under non-cancellable 
operating leases at 30 September were as follows. 

Group and Company

Within one year
After one year but not more than five years

30 September
2019
£’000

30 September 
2018 
£’000 

611
2,443

3,054

223 
–  

223 

31 Material litigation 

The  Group's  Bank  subsidiary  operates  in  a  regulatory  and  legal  environment  that,  by  nature,  has  a 
heightened  element  of  litigation  risk  inherent  in  its  operations.  The  Group  and  the  Bank  have  formal 
controls and policies for managing legal claims. Based on professional legal advice, the Group provides 
and/or discloses amounts in accordance with its accounting policies described in note 1. At year end, 
there had been no material litigation against the Group or the Company. 

32 Related parties 

Apart  from  non-executive  directors  holding  a  total  of  £186,756  in  savings  accounts  in  the  Bank  at   
30 September 2019 (30 September 2018 – £102,805), directors' remuneration disclosed in note 9, and 
guarantees as also disclosed in note 22, there were no other related party transactions during the year.  

The  Group  had  a  borrowing  arrangement  from  Bermuda  Commercial  Bank  amounting  to  £83  million 
which  was  repaid  fully  during  2019.  Such  arrangement  was  at  arm’s  length  and  the  total  interest 
expense recorded during the year was £214,342. 

94

 
 
 
 
 
 
33 Events after the balance sheet date 

Subsequent to the year end, the Group made the payment of £750,000 in respect of Azule’s contingent 
consideration which is considered to be a non-adjusting event. 

34 Capital management 

The  Group  maintains  an  actively  managed  capital  base  to  cover  risks  inherent  in  the  business  and  is 
meeting the capital adequacy requirements of the local banking supervisor, the Bank of England. The 
adequacy  of  the  Group's  capital  is  monitored  using,  among  other  measures,  the  rules  and  ratios 
established  by  the  Basel  Committee  on  Banking  Supervision  (BIS  rules/ratios)  and  adopted  by  the 
Group in supervising the Bank. 

The Group and the Bank have complied in full with all its externally imposed capital requirements over 
the reported period. 

The primary objectives of the Group's capital management policy are to ensure that the Group and the 
Bank  comply  with  externally  imposed  capital  requirements  and  maintain  strong  credit  ratings  and 
healthy capital ratios in order to support its business and to maximise shareholder value. 

The Group has a number of measures which it takes to manage its capital position. Further details of 
this are provided in the Chief Executive’s statement. 

The Prudential Regulation Authority (‘PRA’) supervises the Group on a consolidated basis and receives 
information  on  the  capital  adequacy  of,  and  sets  capital  requirements  for,  the  Group  as  a  whole.  In 
addition,  a  number  of  subsidiaries  are  regulated  for  prudential  purposes  by  either  the  PRA  or  the 
Financial Conduct Authority (‘FCA’). The aim of the capital adequacy regime is to promote safety and 
soundness in the financial system. It is structured around three ‘pillars’. 

Pillar 1 – Minimum capital requirements 

Pillar 2 – Supervisory review process 

Pillar 3 – Market discipline 

Under Pillar 2, the Group completes a periodic self-assessment of risks known as the ‘Internal Capital 
Adequacy Assessment Process’ (‘ICAAP’). The ICAAP is reviewed by the PRA which culminates in the 
PRA  setting  ‘Individual  Capital  Guidance’  (‘ICG’)  on  the  level  of  capital  the  Group  and  its  regulated 
subsidiaries are required to hold. Pillar 3 requires firms to publish a set of disclosures which allow market 
participants to assess information on that Group's capital, risk exposures and risk assessment process. 
The Group's Pillar 3 disclosures can be found on the Group's website, www.pcf.bank/investors 

The Group maintains a strong capital base to support the development of the business and to ensure 
the Group meets Pillar 1 capital requirements, ICG and additional Capital Requirements Directive buffers 
at all times. 

As a result, the Group maintains capital adequacy ratios which are above minimum regulatory requirements. 

Annual Report & Financial Statements 2019

95

 
Notice of Annual General Meeting 

Dear shareholder,  

I  am  pleased  to  invite  you  to  the  PCF  Group  plc  Annual  General  Meeting,  which  will  be  held  at  1  Cornhill, 
London EC3V 3ND at 10.00 a.m. on Friday 6 March 2020. The relevant Notice of Annual General Meeting 
follows on the next page. 

You will note that, for the first time, all directors will be retiring as directors and then seeking re-election. 
The  background  to  this  is  that  whilst  the  Company’s  Articles  of  Association  provide  that  directors  shall 
retire  and  shall  be  eligible  for  re-appointment  if  they  were  not  appointed  or  re-appointed  at  one  of  the 
preceding two Annual General Meetings, the Board has confirmed that it will comply with the Corporate 
Governance  Code  2018  (the  ‘Code’),  which  took  effect  for  the  Company  from  1  October  2019.  The  Code 
states that all directors should be subject to annual re-election. In addition, the Code states that the Board 
should set out in the papers accompanying the Notice of Annual General Meeting the specific reasons why 
each  director’s  contribution  is,  and  continues  to  be,  important  to  the  Company’s  long-term  sustainable 
success. This information is contained in the Appendix to the Notice of Annual General Meeting. 

All the other proposed resolutions are consistent with resolutions from previous Annual General Meetings. 

In the event that you are unable to attend the Annual General Meeting, you are entitled to appoint a proxy 
to  attend  and  vote  on  your  behalf.  A  Form  of  Proxy  is  enclosed  and  the  Notes  to  the  Notice  of  Annual 
General Meeting set out the process and timelines for appointing a proxy. 

Robert Murray 
Company Secretary 

12 February 2020 

96

 
 
 
Notice is hereby given that the Annual General Meeting of PCF Group plc (the ‘Company’) will be held at  
1 Cornhill, London EC3V 3ND at 10.00 a.m. on Friday 6 March 2020 to consider and, if thought fit, pass the 
following resolutions, of which resolutions 1 to 14 will be proposed as ordinary resolutions and resolution 15 
as a special resolution. 

Ordinary Business 
1

To  receive  and  approve  the  Report  of  the  Directors  and  the  audited  Financial  Statements  of  the 
Company for the year ended 30 September 2019. 

2

To receive and approve the Report on the Directors’ Remuneration as set out in the audited Financial 
Statements for the year ended 30 September 2019. 

3 To re-elect Tim Franklin, who is retiring as a director and seeking re-election.  

4 To re-elect Mark Brown, who is retiring as a director and seeking re-election. 

5 To re-elect Christine Higgins, who is retiring as a director and seeking re-election. 

6 To re-elect Marian Martin, who is retiring as a director pursuant to Article 93 of the Company’s Articles 

of Association, and seeking re-election. 

7

To re-elect David Morgan, who is retiring as a director and seeking re-election. 

8 To re-elect David Titmuss, who is retiring as a director and seeking re-election. 

9 To re-elect Scott Maybury, who is retiring as a director and seeking re-election. 

10 To re-elect Robert Murray, who is retiring as a director and seeking re-election. 

11 To re-elect David Bull, who is retiring as a director and seeking re-election. 

12 To re-appoint Ernst & Young LLP as auditors of the Company and to authorise the directors to determine 

their remuneration. 

13 To declare a final dividend of 0.40 pence per ordinary share in respect of the year ended 30 September 2019. 

Special Business 
14 To consider and, if thought fit, pass the following as an ordinary resolution. 

‘That  the  directors  be  and  are  hereby  generally  and  unconditionally  authorised  for  the  purposes  of 
Section 551 of the Companies Act 2006 (the ‘Act’) to exercise all the powers of the Company to allot 
shares and grant rights to subscribe for or to convert into shares in the Company (‘relevant securities’) up 
to  an  aggregate  nominal  amount  of  £2,500,000  provided  that  such  authority  shall  expire  (unless 
previously renewed, varied or revoked by the Company in general meeting) at the conclusion of the next 
Annual General Meeting of the Company, save that the Company may prior to the expiry of such authority 
make an offer, agreement or other arrangement under which the relevant securities would be or might fall 
to be allotted after such expiry and the directors may allot such relevant securities pursuant to any such 
offer, agreement or other arrangement as if the authority conferred by this resolution had not expired’. 

15 To consider and, if thought fit, pass the following as a special resolution. 

‘That the directors be and are hereby empowered, pursuant to Section 571 of the Companies Act 2006 
(the ‘Act’), to allot equity securities for cash pursuant to the authority conferred by Resolution 9 set out 
in the Notice of Annual General Meeting of the Company dated 12 February 2020, as if Section 561 (1) of 
the Act did not apply to such allotment, provided that any such allotment shall be limited to 

(a) the allotment of equity securities for cash where such securities have been offered (by rights issue, 
open offer or otherwise) to holders of equity securities in proportion (as nearly as may be) to their 
holdings of ordinary shares of 5 pence each of the Company but subject to the directors having the 
right  to  make  such  exclusions  or  other  arrangements  in  connection  with  such  offer  as  they  deem 
necessary or expedient to deal with fractional entitlements and legal or practical problems under the 
laws of any territory or the requirements of any regulatory body or stock exchange or otherwise; and 

(b) any allotment (otherwise than pursuant to sub-paragraph (a) of this resolution) of equity securities 

up to an aggregate nominal value of £500,000, 

and  shall  expire  (unless  previously  renewed,  varied  or  revoked)  at  the  conclusion  of  the  next  Annual 
General Meeting of the Company but so that the directors shall be entitled to make, at any time prior to 
the expiry of the power hereby conferred, any offer, agreement or other arrangement under which the 
relevant  securities  would  be  or  might  fall  to  be  allotted  after  such  expiry  and  the  directors  may  allot 
securities  pursuant  to  such  offer,  agreement  or  other  arrangement  as  if  the  powers  conferred  by  this 
resolution had not expired’. 

By order of the Board 

Robert Murray
Secretary

12 February 2020

Registered Office 
Pinners Hall 
105-108 Old Broad Street 
London 
EC2N 1ER 

Annual Report & Financial Statements 2019

97

 
Notes 
1 A member entitled to attend and vote at the above Annual General Meeting is entitled to appoint a proxy 
to attend and vote on their behalf. Members may appoint more than one proxy provided that each proxy is 
appointed to exercise rights attached to different shares. A proxy need not be a member of the Company. 

2 A  Form  of  Proxy  is  enclosed.  To  be  valid,  the  Form  of  Proxy  must  be  lodged  with  the  Company’s 
Registrars, Computershare Investor Services plc, The Pavilions, Bridgwater Road, Bristol BS99 6ZY not 
less than 48 hours before the time appointed for the holding of the Annual General Meeting. 

3 Completion of a Form of Proxy will not prevent a member from attending and voting in person at the 

Annual General Meeting, if the member so wishes. 

4 The Company, pursuant to regulation 41 of the Uncertificated Securities Regulations 2001, specifies that 
only  those  members  registered  in  the  Register  of  Members  of  the  Company  at  10.00  a.m.  on  Friday   
6  March  2020  shall  be  entitled  to  vote  at  the  meeting  in  respect  of  the  number  of  ordinary  shares 
registered in their name at the relevant time. Changes to entries in the Register of Members after 10.00 a.m. 
on Friday 6 March 2020 shall be disregarded in determining the rights of any person to attend or vote 
at the meeting. 

5 CREST  members  who  wish  to  appoint  a  proxy  or  proxies  by  utilising  the  CREST  electronic  proxy 
appointment service may do so for the meeting and any adjournment(s) thereof by utilising the procedures 
described in the CREST Manual. CREST personal members or other CREST sponsored members and those 
CREST members who have appointed (a) voting service provider(s) should refer to their CREST sponsor or 
voting service provider(s) who will be able to take the appropriate action on their behalf. 

6 In order for a proxy appointment made by means of CREST to be valid, the appropriate CREST message 
(a ‘CREST Proxy Instruction’) must be properly authenticated in accordance with Euroclear UK & Ireland 
Limited's  (‘EUI’)  specifications  and  must  contain  the  information  required  for  such  instructions,  as 
described in the CREST Manual. The message must be transmitted so as to be received by the issuer's 
agent (ID 3RA50) by the latest time(s) for receipt of proxy appointments specified in the notice of the 
meeting.  For  this  purpose,  the  time  of  receipt  will  be  taken  to  be  the  time  (as  determined  by  the 
timestamp applied to the message by the CREST Applications Host) from which the issuer's agent is able 
to retrieve the message by enquiry to CREST in the manner prescribed by CREST. 

7 CREST members and, where applicable, their CREST sponsors or voting service providers should note 
that  EUI  does  not  make  available  special  procedures  in  CREST  for  any  particular  messages.  Normal 
system timings and limitations will therefore apply in relation to the input of CREST Proxy Instructions. It 
is  the  responsibility  of  the  CREST  member  concerned  to  take  (or,  if  the  CREST  member  is  a  CREST 
personal member or sponsored member or has appointed (a) voting service provider(s), to procure that 
their CREST sponsor or voting service provider(s) take(s)) such action as shall be necessary to ensure 
that a message is transmitted by means of the CREST system by any particular time. In this connection, 
CREST members and, where applicable, their CREST sponsors or voting service providers are referred, 
in particular, to those sections of the CREST Manual concerning practical limitations of the CREST system 
and timings. 

8 The Company may treat as invalid a CREST Proxy Instruction in the circumstances set out in Regulation 

35(5)(a) of the Uncertificated Securities Regulations 2001. 

98

Tim Franklin  
Non-executive Chairman, appointed 6 December 2016 

Tim has extensive experience in the financial services industry having worked for over 30 years in the retail 
banking and building society sectors. Tim served as a non-executive director of the Post Office for 7 years 
until  December  2019  and  remains  Chairman  of  Post  Office  Insurance.  Additionally,  he  is  a  non-executive 
director of Computershare Loan Services. Tim is an Institute of Leadership & Management Level 7 Coach and 
works  extensively  with  senior  executives  across  many  industries,  both  in  the  UK  and  internationally.  In 
addition, he is an Associate of the Chartered Institute of Bankers. 

Tim is Chairman of the Nomination Committee and a member of the Remuneration Committee. 

Contributions and reasons for re-election 
Tim has spent his entire career in the financial services sector and was appointed as a director and Chairman 
of the Board at the time when PCF was granted its banking licence. He is an experienced main board director 
with a track record of delivery across a wide variety of businesses. 

He has been instrumental in leading the Board during a period of sustained growth, ensuring that the growth 
is measured and that the appropriate governance is in place. In particular, he has re-constituted the Board 
with the appointment of three new, independent non-executive directors who have added breadth, depth 
and  diversity  to  the  Board.  Tim  leads  the  Board  with  a  high  degree  of  professionalism,  encouraging  full 
participation and contribution from the other members of the Board. 

Mark Brown 
Non-executive director, appointed 1 December 2015 

Mark was Chairman of Stockdale Securities from November 2014 until it was bought by Shore Capital in April 
2019. He was previously Chief Executive of Collins Stewart Hawkpoint and brings a wealth of experience and 
leadership in both small and large financial services businesses. Having worked as Global Head of Research 
for  ABN  AMRO  and  HSBC  and  as  Chief  Executive  of  ABN’s  UK  equities  business,  Mark  led  the  successful 
turnaround of Arbuthnot Securities followed by Collins Stewart Hawkpoint. 

Mark is a member of the Nomination Committee and the Remuneration Committee. 

Contributions and reasons for re-election 
Mark has over 30 years of experience in the financial services sector, the last 15 of which have been spent 
assisting  companies  with  listing  and  equity  raising.  His  experience  and  in-depth  knowledge  of  the  stock 
market has proved invaluable as PCF has sourced new equity and expanded its shareholder register. Mark 
also has extensive experience of running financial services businesses and, in particular, delivering change to 
improve profitability.  

Christine Higgins 
Independent non-executive director, appointed 13 June 2017 

Christine is a chartered accountant with over 25 years’ experience in asset finance for UK and international 
banks.  Over  the  last  9  years,  she  has  served  as  non-executive  director  on  a  number  of  boards  in  the 
health, housing, leisure and finance sectors, including as chair of the audit committee. She is currently a 
non-executive director of Buckinghamshire Building Society and chairs its audit committee.  

Christine  is  Chair  of  the  Audit  &  Risk  Committee  and  a  member  of  the  Nomination  Committee  and  the 
Remuneration Committee. 

Contributions and reasons for re-election 
Christine is an experienced non-executive director with extensive knowledge of the financial services sector 
and, in particular, asset finance. With a background in accountancy, she has in depth knowledge of accounting 
standards and financial reporting, as well as a strong eye for detail. She chairs the Audit & Risk Committee 
in  an  energetic  and  collegiate  style,  ensuring  that  controls,  governance  and  risk  management  are  of  the 
highest standards. 

Marian Martin 
Independent non-executive director, appointed 25 July 2019 

Marian  Martin  is  a  chartered  accountant  with  a  background  in  risk  management  and  audit.  Most  recently, 
Marian was at Virgin Money for 11 years and was Chief Risk Officer throughout a period of significant growth 
and  strategic  development  of  Virgin  Money  and  its  risk  function,  including  the  successful  listing  of  Virgin 
Money on the London Stock Exchange. Marian was an executive director of the main trading companies of 
the Virgin Money group during this period. In addition, Marian is a non-executive director at Castletrust and 
Starling Bank. 

Marian is a member of the Audit & Risk Committee, the Nomination Committee and the Remuneration Committee. 

Contributions and reasons for re-election 
Marian has a wealth of experience in the financial services sector and has quickly made a contribution to the 
Board at PCF with her detailed knowledge and skills in risk management. In particular, she has very recent, 
relevant experience in an executive role of a retail bank whose shares are listed on the Stock Exchange.  

Annual Report & Financial Statements 2019

99

 
 
 
 
David Morgan 
Non-executive director, appointed 9 July 2012 
David has over 35 years’ experience in international banking, building his career at Standard Chartered Bank 
in Europe and the Far East. Since leaving Standard Chartered in 2003, he has been involved in a range of 
business  advisory  and  non-executive  roles.  He  is  currently  a  non-executive  director  of  Somers  Limited, 
Bermuda Commercial Bank Limited and Waverton Investment Management Limited. He is also Chairman of 
Harlequin FC, the Premiership rugby club. 
David is a member of the Audit & Risk Committee, the Nomination Committee and the Remuneration Committee. 

Contributions and reasons for re-election 
David  is  a  highly  experienced  non-executive  director  who  has  significant  banking  experience,  both  at  an 
executive and non-executive level. He brings a high level of challenge and direction to the Board, especially 
in terms of strategy and business development.  

David Titmuss 
Independent non-executive director, appointed 11 July 2017 
David has over 25 years’ experience in both large and small financial services organisations, with a particular 
emphasis on customer acquisition and database management. His corporate background includes working 
at a senior level in public and privately backed businesses. He has also led companies, both as CEO and as a 
board director. Latterly, David headed the marketing function of webuyanycar.com and is recognised as an 
expert in digital marketing and advising businesses on cost-effective customer acquisition.  
David is Chairman of the Remuneration Committee and a member of the Nomination Committee. 

Contributions and reasons for re-election 
David  adds  breadth  to  the  Board  with  a  wide  experience  in  business  which  covers  a  number  of  different 
sectors,  including,  but  not  limited  to,  financial  services.  His  specialism  and  expertise  in  marketing  and  the 
digital landscape has proved to be vital. In addition, he has direct experience of credit decisioning and debt 
collections for retail and corporate customers, gained from holding senior roles in the finance industry for a 
number of years. David has an abundance of energy, enthusiasm, ideas and passion and provides positive 
challenge to the Board. 

Scott Maybury 
Chief Executive, appointed 12 January 1994 
Scott holds a degree in business studies and is a qualified accountant. He spent 6 years with BHP Billiton, 
Australia’s  largest  multi-national  corporation,  and  5  years  with  McDonnell  Douglas  Bank.  He  is  one  of  the 
founding directors of PCF Group plc and was previously Finance Director until October 2008. 

Contributions and reasons for re-election 
Scott is one of the founding directors of PCF and has detailed knowledge of its finances, having previously 
been the Company’s Finance Director. He has been Chief Executive for the past 11 years, successfully steering 
it through the Global Financial Crisis before subsequently leading it through the banking licence application 
process and delivering its strategic plan as a bank. He has over 20 years’ experience of managing a business 
which is listed on AIM. 

Robert Murray 
Managing Director, appointed 19 October 1993 
Robert  holds  the  ACIB  Banking  diploma  and  has  over  40  years’  banking  and  finance  experience.  He  has 
extensive experience in lending to personal, corporate and international customers. He is one the founding 
directors of PCF Group plc. 

Contributions and reasons for re-election 
Robert has spent his entire career in the financial services sector and is one of the founding directors of PCF. 
He  has  detailed  knowledge  of  the  business  and,  in  particular,  its  lending  activities,  customers  and 
introductory  sources.  He  was  instrumental  in  the  acquisition  of  Azule  in  2018  and  the  setting  up  of  the 
bridging finance operation in 2019. He has over 40 years of banking experience, lending to consumers and 
corporates as well as over 20 years’ experience of managing a business which is listed on AIM. 

David Bull 
Finance Director, appointed 3 August 2015 
David holds a first-class degree in Mathematics and Statistics and is a qualified chartered accountant. After 
qualifying  in  1996,  he  has  worked  in  the  banking  sector  across  a  number  of  institutions,  including  KPMG, 
Deutsche  Bank  and  was  interim  Chief  Financial  Accountant  at  the  Bank  of  England.  Before  joining  PCF 
Group, David was a Director of Finance and Company Secretary at Hampshire Trust Bank plc, a specialist 
challenger bank, where he was instrumental in setting up their banking operations. 

Contributions and reasons for re-election 
David has extensive experience in accounting, regulatory reporting and managing the capital and liquidity 
requirements  of  a  bank.  He  was  instrumental  in  the  execution  of  PCF’s  plan  to  become  a  bank,  taking  a 
leading role in establishing and embedding the governance and risk management framework.  
He  has  over  25  years  of  banking  experience,  including  strong  operational  skills,  covering  areas  such  as 
savings and customer services. 

100

Avocette Limited, London

 
 
 
 
PCF Bank Limited Pinners Hall, 105-108 Old Broad Street, London EC2N 1ER

www.pcf.bank 

Lending Consumer Finance 020 7227 7506  Business Finance 020 7227 7560 
Azule Finance 01753 580 500  Bridging Finance 020 3848 7802 

Savings 020 7227 7577  Credit Control 020 7227 7517  Switchboard 020 7222 2426 
PCF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, FRN number 747017. The Bank is registered in 
England and Wales, registration number 02794633 and is wholly owned by PCF Group plc, a company registered in England and Wales, registration number 02863246 and listed on the Alternative Investment 
Market. Certain subsidiaries of the Bank are authorised and regulated by the Financial Conduct Authority for consumer credit activities. Registered offices are at Pinners Hall, 105-108 Old Street, London EC2N 1ER.