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Pelatro Plc

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FY2021 Annual Report · Pelatro Plc
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2021

ANNUAL
REPORT

GOING ABOVE AND BEYOND

UK | USA | Singapore 

Russia | India | Philippines | Brazil

2

ANNUAL REPORT

Our Presence

Bulgaria

Kazakhstan

Nepal

Cyprus

UK

North Macedonia

Bahamas

USA

Morocco

South Sudan

Sudan

Russia

Saudi

UAE

India

India

Bangladesh

Myanmar

Thailand

Philippines

Philippines

Malaysia

Singapore

Cambodia

Vietnam

Sri Lanka

Maldives

- Office Locations

ANNUAL REPORT

3

Company Information

Directors

Registrars

Richard Day (Chairman – non-executive)

Equiniti Limited

Nic Hellyer (CFO)

Aspect House, Spencer Road

Subash Menon (Managing Director and CEO)

Pieter Verkade (non-executive)

Sudeesh Yezhuvath (COO)

Lancing

West Sussex

BN99 6DA

Shareholder enquiries:

Auditor

Crowe U.K. LLP

55 Ludgate Hill

London EC4M 7JW

Bankers

ICICI Bank UK PLC
One Thomas More Street
London E1W 1YN

Bank of America, N.A.
P.O. Box 25118
Tampa, FL 33622-5118

DBS Bank Ltd
12 Marina Boulevard, Marina Bay Financial Centre, 
Tower 3, Singapore 018982

Kotak Mahindra Bank
4m-411  –  S.K.L.N.S  Complex,  3rd  Block, 
Kammanahalli
Bangalore 560043, India

ICICI Bank Ltd
Kalyan Nagar, No.4 M-417, 80 Feet Road
HRBR 3rd Block, Kammanahalli,
Kalyan Nagar, Bangalore 560043, India

Tel. 0371 384 2030* (from UK); +44 121 415 7047 

(from overseas)

*  lines  are  open  from  8.30am  to  5.30pm  Monday 

to Friday

Nominated Advisers and Stockbrokers

Cenkos Securities plc

6-8 Tokenhouse Yard

London, EC2R 7AS

Solicitors 

Memery Crystal

165 Fleet Street

London EC4A 2DY

Share Capital 

The ordinary share capital of Pelatro Plc is admitted 

to  trading  on  AIM,  a  market  operated  by  London 

Stock Exchange Group plc. The shares are quoted 

under the trading ticker PTRO.

The  ISIN  number  is  GB00BYXH8F66  and  the 

SEDOL number is BYXH8F6.

Website

http://www.pelatro.com/investors/

5 Year Track Record 

YEAR TO/AS AT 31 DECEMBER

2021

2020

2019

2018

2017

Revenue

$’000

7,266

4,020

6,667

6,123

3,146

Revenue growth

%

81%

(40%)

9%

95%

161%

Adjusted EBITDA (see Note 7)

$’000

2,808

441

2,893

3,776

2,004

Adjusted EBITDA margin

%

39%

11%

43%

61%

64%

Adjusted operating profit/(loss)    
(before exceptional items)

$’000

(489)

(1,337)

1,620

3,147

1,801

Adjusted earnings/(loss) per 
share (basic and diluted)

Statutory earnings/ (loss) per 
share (basic and diluted)1

Net cash flow from operating 
activities

Net cash used in investing 
activities

¢

¢

(0.4¢)

(5.5¢)

4.2¢

10.2¢

8.9¢

(2.1¢)

(7.2¢)

2.5¢

8.0¢

4.8¢

$’000

1,013

2,262

1,412

881

(33)

$’000

(2,670)

(4,569)

(2,393)                                                                                                                                               

(9,092)  

(744)

Net cash used in/(from) financing 
activities

$’000

3,255

3,071

(289)

6,814

4,707

Net cash at year end 

$’000

2,587

365

484

1,823

3,086

1 : From Continuing Operations

Report and Financial Statements for 
the year ended 31 December 2021 

Registration Number: 10630166

01

Strategic Report

02

Corporate Governance Review

09

12

15

18

20

22

24

27

29

33

About Pelatro

Chairman’s Statement

Managing Director’s Statement

Artificial Intelligence (AI)/
Machine Learning (ML) and 
CVM

What the Subscribers Want- 
Changing Telco-Customer 
Relationship and the Role of 
Marketing

39

41

49

52

54

57

Board of Directors

Statement of Compliance with the 2018 
QCA Corporate Governance Code

Audit Committee Report

Remuneration Committee Report

Companies Act 2006 s. 172 statement

Environmental, Social and Governance 
Statement

mViva Container Orchestration 
Framework (mCoF): One Key 
to all Deployment Puzzles!

Directors’ Report

03

New Normal to Evolving 
Normal!

Key Performance Indicators

Principal Risk and 
Uncertainties

Financial Review

04 Financial Statements

65

72

73

75

77

78

127

129

130

Independent Auditors’ Report

Group Statement of 
Comprehensive Income

Group Statement of Financial 
Position

Group Statement of Cash Flow

Group Statement of Changes 
in Equity

Notes to the Group Financial 
Statements

Company Statement of 
Financial Position

Company Statement of 
Changes in Equity

Notes to the Company Financial 
Statements

Going Above and Beyond

Digitalisation  has  fundamentally  changed 

consumer  behaviour,  and 

telcos  need 

to  adopt  a  new  approach  to  serve  these 

demanding  consumers.  There  is  a  need 

to 

redesign  customer-centric  strategies 

and  engage  partners  who  share  the  vision 

to  think  and  act  customer  first,  which  will 

enable  telcos  to  deliver  the  best  customer 

experience. Pelatro fulfils the need for such 

a  partner  by  sharing  the  vision  and  risk  of 

our customers.

ANNUAL REPORT

9

About Pelatro

Pelatro is a focused and specialised solution provider in the telecom marketing space. We enable telecom 

operators across the globe to increase revenue and reduce churn through our enterprise grade software solu-

tions. Telecom operators can analyse the behaviour of the subscribers within their network, create individual 

profiles to suggest appropriate products and promotions in a segment of one manner to enable higher con-

sumption and an increased level of customer satisfaction. 

Technology

Given the extremely high volume of data that is generated in each telecom network, our solutions employ 

Big Data and AI/ML technology to collect and process all the data in real time. Our technologically advanced 

products are telco-grade with significant scalability, security and high availability. As data is processed in real 

time, our solutions offer telcos highly accurate and precise output to make data driven decisions. This output 

leads to relevant, contextual and personalised interventions in real time, in the form of marketing campaigns 

and  promotions  to  subscribers,  resulting  in  improved  results  as  compared  to  legacy  solutions.  In  order  to 

provide high quality marketing campaigns and promotions, our solutions employ AI/ML techniques coupled 

with various algorithms, models etc. This has resulted in a high level of predictive, descriptive and prescriptive 

analytics in our solutions.

Products

The mViva Customer Engagement Hub is a suite of solutions designed for deep engagement between telcos 

and  its  customers  to  increase  revenue  and  reduce  churn.  The  mViva  suite  offers  solutions  for  Contextual 

Campaign Management, Loyalty Management and Data Monetisation in a single integrated tool that enables 

teams to deliver effective customer interactions that maximize value, at high work velocity. Its ready-to-use 

propensity models and data analytics functionality are optimised for Campaign Analysts to anatomise custom-

er data and launch precisely targeted campaigns not just to micro-segments but also to segments-of-one. The 

seamless, intuitive, and concise campaign management workflow enables teams to easily extend campaign 

management services to enterprise customers and monetize subscriber data.

10

ANNUAL REPORT

The mViva suite empowers Customer Value Management (“CVM”) teams to rapidly design and deploy cam-

paigns, launch loyalty programs to reduce churn of customers and provide omni-channel communication. The 

mViva Customer Engagement Hub offers three key solutions tailor-made for CVM Teams:

     mViva Contextual Campaign Management Solution

A comprehensive tool to design, configure and run campaigns to manage the entire lifecycle for subscribers, 

retailers and enterprises

     mViva Loyalty Management Solution

Enables design and launch of loyalty programs to reward and retain customers

     mViva Data Monetisation Platform Solution

Enables teams to easily extend campaign management services to other B2C enterprises and brands in order 

for the telco to monetise subscriber data

Presence

We have offices in five countries and serve large telco groups (including Telenor, Vodafone, SingTel, Axiata 

etc.) in 20 countries. The largest single network that we serve has about 400 million subscribers, one of the 

largest globally. As all telcos have some solution for campaign management, our aim is to replace the incum-

bents  to  win  customers.  Given  the  advanced  nature  and  uniqueness  of  our  products  and  the  fact  that  we 

have successfully replaced legacy solutions from IBM, SAS, Oracle, FlyTxt, Evolving Systems etc. in multiple 

telcos, our market opportunity is huge with over 300 telcos to be addressed around the world.

ANNUAL REPORT

Highlight

11

Appreciation  and  acknowledgment  of  hard  work  are  the  key  pillars  of  Pelatro’s  employee  engagement.  

Glimpses from our Founder’s Day Celebration.

12

ANNUAL REPORT

Chairman’s Statement

Dear Shareholder

The markets we serve have become increasingly sophisticated but 

the underlying themes of providing good service with outstanding 

products and generating real value for our customers continue to 

serve us and our customer base well. For us this has resulted in a 

year of consolidating our position as a recurring revenues service 

provider as well as winning new customers, ensuring we are able 

to report healthy growth in our business. We will still provide our 

software and services through a licence model if that is preferred 

by a customer, but this is no longer the norm.

Operations

We started the year in January 2021 with our mViva platform being chosen by an Asian telco for campaign 

management operations. This Asian telco is part of a much larger international telco group and we have found 

this is an ideal way to penetrate these larger diverse entities. We followed this with a Framework Agreement 

later in the year with the parent company, so that its operating companies in various jurisdictions can be ser-

viced by Pelatro under one agreement. Including these and despite the Covid situation, Pelatro won three 

new telco customers in 2021, taking us to 23 customers in various countries around the world. We have also 

been extending the breadth and quality of our products and services we provide to our telco customers. Part 

of our growth effort has been directed towards the non-telco space, where non-telco brand campaigns and 

adverts can be sent to consumers via their mobile phones. We have recruited a senior manager for this area 

and are building the team but are proceeding cautiously in terms of new contracts to ensure that they are on 

appropriate terms. 

India has taken longer to emerge from the various Covid disruptions than the UK. With our main operations 

based in Bangalore, we have successfully managed home working by our staff which has meant there has not 

been a significant effect on our day-to-day operations and we have been able to continue to provide excellent 

levels of service to our customers. This included our five year Managed Services contract which went live with 

our largest customer in India. The implementation was smooth and successful, with over 400 million subscrib-

ers being transferred over to the new system.

ANNUAL REPORT

13

The numbers of staff attending our offices safely for work has been at the 30% level for some time now and 

we expect this gradually to grow over the coming months. Our executive team have also been prevented from 

travelling overseas, but air travel has also opened up and they are now able to meet our international custom-

er base and pursue new opportunities in person.

Non telco operations

Pelatro has been working on entering non telco sectors for the past nine months. We have initially focused 

on banks and fintech companies as sectors, with over 50 potential customers being targeted in India, as a 

geographic starting point. Through these extensive interactions over these months, it has become amply clear 

that these enterprises are keen on customer journey mapping, customer journey analytics and customer jour-

ney orchestration. This is a very new product set to these businesses but a number have expressed interest 

in exploring an engagement. Given our extensive experience in the telco sector our product mViva has very 

strong capabilities with respect to customer journey orchestration and on that basis we are confident of win-

ning our first customer in this space during 2022.

We expect to undertake further recruitment to service this space when our initial customer engagements begin 

to mature and the business model develops further. The extent of this recruitment will depend on the potential 

geographic and sector breadth of the roll out.

Other Developments

In June, we took the opportunity to raise approximately £3.3m through an equity placing of new shares with 

new and existing shareholders to help grow our sales and marketing as well as to repay debt and strengthen 

the Group’s balance sheet. In December, our CFO Nic Hellyer, who had been with Pelatro for over four years 

on a part-time basis, moved to a full-time role with us.

We continue to closely monitor the situation in Ukraine, the response of international governments and any 

potential impact on the Group. Pelatro has a small development and support team in Russia, representing 

around 13% of the Group’s cash cost base. This team can and does operate remotely with no requirement 

for travel, and is currently fully operational. The Group has no revenue from Russia or any other related sanc-

tioned jurisdiction.

14

Outlook

ANNUAL REPORT

Against this backdrop, we are delighted to be able to show in these results figures which are in line with expec-

tations; with solid growth in the revenue line of over 80% to $7.3m from $4.0m the previous year, with the ma-

jority being of a recurring revenue nature. This recurring revenue base gives us good visibility over the coming 

year and, together with our new business pipeline, gives us every confidence for the rest of 2022 and beyond.        

Richard Day
Chairman

ANNUAL REPORT

15

Managing Director’s Statement

Dear Shareholder

Change, as they say, is the only constant phenomenon. Does this 

mean  change  can  only  be  involuntary  and  accidental? Absolute-

ly  not.  The  type  of  change  that  people  and  organisations  benefit 

from are those that are brought about by design. Those that involve 

strategizing and meticulous execution – particularly when it comes 

to  a  company.  Your  company  went  through  a  well-orchestrated 

change during 2019 and 2020 and the results came in during 2021. 

The Orchestrated Change

When we started the process in 2019, we had clearly articulated both the goal and the path to it. The objective 

was to shift our revenue model from one-time license fee model to recurring and/or repeating revenue, with 

an emphasis on recurring. Given that recurring revenue is now a sustainable 70% or so of revenue we believe 

we have achieved that goal.

Recurring

Repeating

Total

89%

81%

68%

71%

63%

64%

20%

15%

5%

2017

0  0  0

2016

33%

30%

44%

24%

25%

10%

2018

2019

2020

2021

Recurring and Repeating Revenue as % of Total Revenue

16

ANNUAL REPORT

As can be seen from the graph, from a low of 20% at the time of the IPO in 2017, recurring and repeating busi-

ness has gone up to around 90%, thereby significantly increasing the predictability and stability of the revenue 

stream, with the visibility quite high at the start of the year itself, with a key element of this being the quantum 

of annual recurring revenue (“ARR”) as we win new contracts. We believe that we have now reached a stable 

level with respect to the share of these revenue streams and that augurs well for the business going forward.

A key element of this orchestrated change is the quantum of annual recurring revenue which has been going 

up steadily. The progress is mapped in the graph given below. We expect this trend to continue in the years 

to come.

6.5

5.4

4.0

1.5

0

Dec 17

Dec 18

Dec 19

Dec 20

Dec 21

Recurring Revenue Run Rate in US$M

Growing Customer Base

Over  the  years,  we  have  been  successful  in  adding  customers.  While  this  was  impacted  by  Covid-19,  we 

added three new customers in 2021 taking our tally to 23 customers in 20 countries. Some of the key statistics 

are given below.

•  Processing data of over one billion subscribers every day

•  Processing over 60 billion transactions per day, in real time, in one customer site alone

•  Executing over 15,000 campaigns every day

•  Present in 20 countries

Scale is a critical element for any enterprise software and for us that has now been well established. From a 

geographical perspective, we now have a dominant presence in Asia and Africa. Leveraging these achieve-

ments, we are now spreading into Europe. 

ANNUAL REPORT

17

Going Above and Beyond

Our customers are operating in a highly competitive market wherein they are being squeezed by two strong 

forces – reducing revenue per customer and  increasing  churn. Between  these  two  debilitating  factors, the 

telcos are finding it extremely difficult to increase revenue and margin. In this tough situation, vendors need 

to shoulder more responsibilities and become true partners. Pelatro is committed to this vision. Over the past 

few years, we have built extensive capabilities in the following areas.

•  Development of campaign strategy

•  Campaign consultancy

•  Campaign execution

•  Platform operation

•  Reporting 

With these enhanced capabilities, we help our customers to effectively use our solution to increase revenue 

and reduce churn. In many instances, some of Pelatro’s revenue is linked to performance, thereby ensuring 

that interests are aligned with our customers. Thus, we share the risk perceived by our customers while help-

ing them to meet their objectives to the fullest extent possible.

We have been on this specific journey for the past three years and are convinced that this is the way forward. 

Our customers are increasingly seeing us as partners and not mere vendors. They are highly appreciative of 

the value added by Pelatro with respect to both the software solution and the overall operations of the same. 

Such engagements are flourishing on the basis of the actual incremental revenue generated by Pelatro over 

the past few years and a comparison of the same with the status within the telcos prior to that period. The 

uplift brought about by Pelatro is compelling enough for the telcos to increasingly rely on us for operations in 

the form of managed services. These engagements have helped us to increase our revenue growth and will 

continue to do so in the years to come.

As noted in the Chairman’s statement, we have also begun the journey similarly to add value to non-telco 

customers. We will invest in this side of the business prudently and, while it is early days, we expect these 

engagements to further increase our revenue in the years to come.

I take this opportunity to thank all of you and look forward to your continued support in our effort to go above 

and beyond. 

Subash Menon
Managing Director, CEO and Co-Founder

18

ANNUAL REPORT

Artificial Intelligence (AI) /Machine Learning 
(ML) and CVM

By Sudeesh Yezhuvath, COO and Co-Founder

Telecom is a classic example of a mature market. Growth in telecom used to be driven by the twin engines of 

connectivity products (such as Voice, SMS and Data) and subscriber acquisition. No new connectivity product 

has emerged in more than a decade and, whilst 5G is expected to provide a fillip to growth, there is no real 

clarity on how exactly this is going to happen. In most markets, telecom penetration is almost at a hundred 

percentage or beyond and this means that revenue growth through the addition of new subscribers is also not 

possible. 

In the last few years, telecom marketers have realised that they have to move from being product-centric to 

customer-centric. Being customer-centric is not just a shift in attitude but also in systems and processes as 

well. A whole new approach has evolved in telecom marketing around Customer Value Management (CVM). 

To effectively manage and optimise value in engagement with a customer, it is essential that the telco has a 

complete view of the customer’s behaviour and needs. This has given rise to a 360-degree approach wherein 

the telco can even anticipate what the customer might do next and take an appropriate step. 

While CVM has been talked about for the last five or six years, McKinsey, in a recent study, has opined that 

most of the telcos are really just starting out on their CVM journey. To quote from the study: “Very few telcos 

- only around 5 percent, we’ve found - are unlocking the full potential of analytics and data-driven personal-

ization to achieve true competitive advantage and to maximize revenue growth.” CVM can well prove to be a 

significant lever for revenue growth as it is estimated that a well-executed CVM strategy can help a telco grow 

revenues by ten percent. In the early days, CVM was driven by rule-based segmentation with offers promoted 

to those segments. However, in the last few years, analytics capabilities have increased manifold and this 

offers very interesting possibilities in the CVM space, and AI/ML is proving to be the bedrock on which next 

generation CVM systems can be built.

There are basically four stages in a customer’s lifecycle, which can be categorised as Baby-care, Growth, 

Retention and Win-back. The use of AI/ML can help in each stage of the customer lifecycle: in the Baby-care 

stage, AI/ML can be used to assess risk and also start predicting Customer Lifetime Value, which can be a 

very good pointer on the path to take with the customer. Cross-sell and Upsell opportunities can be identified 

and made use of in the Growth stage. Here, the focus is on helping the customer find the products that bring 

them the best value and thus maximize the quality of the engagement. In the Retention or Sustain stage, the 

focus is on trying to keep the customer with the network and reduce churn. Analytics models can help very 

significantly here by helping spot customers that might have a tendency to churn and intervene appropriately. 

ANNUAL REPORT

19

In the win-back stage, it is a last ditch effort to get subscribers back to the active stage after they have become 

dormant. 

The problem that telcos face with all this, is the problem of scale. Few other businesses have transaction 

volumes like telcos. For instance, one of our telco customers has about 400 million subscribers and they gen-

erate several billions of transactions a day. The difficulty is to churn through this voluminous data and find the 

nuggets that are of value. If this requirement was just a rule-based approach driven by certain hypotheses, this 

was easily doable. However, as mentioned above, the need is to have a high level of personalisation wherein 

the treatment of each customer is based on their actual behaviour and not some generic hypothesis. This calls 

for approaches including Descriptive, Predictive, Prescriptive and Diagnostic Analytics. Various stages of the 

customer journey need to be broken down and studied in detail and appropriate AI/ML methodologies applied. 

For instance, some problems such as churn management might call for a combination of approaches based 

on, for example, Supervised Neural Networks and Reinforcement Learning. 

An essential tool to establish a strong CVM practice is a well-rounded software product that can handle all 

the above mentioned requirements. The system should have zero touch campaign capability augmented by 

a strong and flexible rules engine. This will help attain the holy grail of hyper-personalisation, which will take 

telcos to the next growth orbit.

Sudeesh Yezhuvath
COO and Co-Founder

20

ANNUAL REPORT

What the subscribers want - Changing telco- 
customer relationship and the role of marketing 

By Sanjay Bhatt, Manager, Marketing

Why knowing the subscribers is a challenge for telcos?

If only telcos could know what their subscribers want, it would be so easy for them to serve them correctly. This 

has always been a challenge for telecom operators and ever-evolving customer behaviour has added more 

complexity to it. Though operators use advanced predictive/prescriptive analytics and AI/ML capabilities, it is 

still a challenge for telcos to figure out how to serve their customers best.

But why is it a challenge? 

Access to the internet has changed the way of living. It has made digital-first customers more impatient, grant-

ed access to a lot of information, and set absurdly high expectations from their service providers. The primary 

reason for this perception is the redefined customer experience and service standards set by digital natives 

or webscale companies. 

Telecom subscribers are more demanding and expect their service providers to offer a seamless experience 

all the time. Every interaction they have with the operators has to be value driven. They expect the service 

provider to be exceptionally customer-centric. It does not only mean that they respond to what their customers 

want, but that they can anticipate their needs and wants in advance and act fast to provide a solution. Obvi-

ously, now all this must be in real-time. 

The customer expectation here is of an exclusive relationship, where the telco understands the customer bet-

ter than themselves, provides contextually relevant products at the right time, offers exceptional service, and 

is there for them all the time. Even after all this, there is no long-term commitment, and customers can switch 

to another service provider for a better price or service anytime. 

Are telcos ready to swipe right?

Interestingly, telcos are already embracing the change and forging a redefined relationship model with their 

subscribers. But how?

For starters, telcos have put to use the massive amount of data points they have for each subscriber with the 

help of big data, AI/ML technology and easy to use, super-smart new-age solutions like mViva. Businesses 

have all the capabilities to generate real-time insights to make data-driven decisions and according to

ANNUAL REPORT

21

McKinsey, the telecom industry can predict and reduce customer churn by up to 15% using advanced data 

analytics.

Here is what telcos are doing to understand their customers, drive higher engagement, and generate higher 

product adoption and ARPU:

• 

360-degree customer analytics

•  Customer profiling

•  Customer journey mapping and orchestration

•  Contextual campaigns with personalized offers in real-time

•  Real-time data-driven decision making

Telcos are learning the art of analytics-driven marketing from their counterpart digital natives. Netflix, for ex-

ample, earns up to 75% on purchases offered by its recommendation system based on both personalized and 

collaborative algorithms. Can telecom service providers expect similar results from these techniques?

Communicating the value proposition to customers and prospects

We have evolved our marketing function to help customers understand the value mViva can bring to them. 

The platform can truly transform how service providers engage with their subscribers and drive more value for 

them. We enable the telco marketers to bring that change. Here is how we are putting things into perspective 

for our existing and new customers:

•  Strengthening the thought leadership and brand

•  Collaborating with industry forums and analyst bodies to share Pelatro’s vision on industry trends, new 

capabilities and what is driving the customer engagement in telecom. 

•  Creating more visibility for Pelatro’s mViva platform and solutions 

•  Using different channels such as social media, email, AR, PR to promote the work that Pelatro has ac-

complished for its customers

•  Feedback loop to improve and align the roadmap with customer expectations

•  Gaining better market understanding and feedback on the features and capabilities and more

•  Regular analyst discussions, customer reviews and inputs help us know the market nerve to match the 

demand-supply bridge.

Our social media presence is growing and gaining more followers as we speak. Our customers are our brand 

ambassadors, and giving voice to their opinions through success stories, testimonials, and interviews is al-

ways our priority.

Sanjay Bhatt
Manager, Marketing 

22

ANNUAL REPORT

mViva Container Orchestration Framework 
(mCoF): one Key to all Deployment Puzzles!

By Pramod K P, Chief Architect

Pelatro  enables  its  clients  to  deliver  the  finest  contextual  marketing  experiences  to  all  their  customers  by 

building a 360-degree profile encompassing factual, derived and learned information from both real-time in-

teractions and past behaviours. Rapid growth in BI, warehouses, data lakes and other analytics applications 

have resulted in each telco having a unique IT ecosystem that has evolved over time leaving a legacy trail of 

technology and protocols. The last few years have seen public clouds making serious inroads into telcos and 

most of them are in a phase of transformation where certain workloads are already on cloud while others are 

in the process of migration. In a typical installation, mViva integrates with at least a dozen IT systems, and up 

to 50+ in larger ones, and mViva ends up processing anywhere between a few tens of millions of records to 

several tens of billions of transactions every day. Adapting to diverse deployment architectures, aligning with 

incumbent Data Ecosystems, and leveraging all contemporary digital channels hold the key to success and 

Pelatro’s home-grown container orchestration framework, mCoF helps us do exactly that.

mCoF containers rely on state of the art, CvmRDT technique, a cross over between CmRDT and CvRDT for 

efficient state synchronization with conflict detection and resolution. In distributed computing, a conflict-free 

replicated data type (CRDT) is a data structure that can be replicated across multiple computers in a network 

where the replicas can be updated independently and concurrently without coordination between the replicas, 

and  where  it  is  always  mathematically  possible  to  resolve  inconsistencies  that  may  arise.  In  Commutative 

Replicated Data Types or CmRDT, replicas propagate state by transmitting only the update operation. De-

spite the efficiency, this doesn’t render itself suitable for all data needs. In contrast to CmRDTs, Convergent 

Replicated Datatypes or CvRDTs send their full local state to other replicas, where the states are merged by 

a  function  that  must  be  commutative,  associative,  and  idempotent.  Pelatro’s  CvmRDT  is  a  novel  CRDT,  a 

patent pending algorithm that works to the strengths of both the techniques and helps mViva in striking the 

fine balance between efficiency, time for conflict resolution and the recovery range of conflicted states that can 

co-operatively participate in overcoming a conflicted state.

ANNUAL REPORT

23

The testimony of mCoF lies in the fact that the same code and same product runs well on extremes all the 

way from the smallest of Pelatro’s customers with c. 200k subscribers deployed over a handful of VMs to the 

largest one with c. 400m subscribers over 100+ physical machines over 5 racks. mCoF facilitates installations 

on physical machines, on-premise VMs, private cloud, public cloud and any mix of the above. As a product, 

mViva ought to be cloud-neutral and yet, at the same time also be cloud-native to each of the flavours so that 

telcos benefit the most by leveraging core-strengths of their incumbent cloud partner. mCoF ships with pre-

built APIs that enables mViva to get deployed seamlessly on AWS, Azure or GCP leveraging on various IAAS, 

PAAS and SAAS offerings to that telco’s liking.

Pramod K P
Chief Architect

24

ANNUAL REPORT

New Normal to Evolving Normal!

By Shruthi S, Senior Director, HR

Our People Philosophy at Pelatro is in line with our vision of Going Above & Beyond to drive value and busi-

ness growth to our customers. Our employee governance has been refined with a view to attracting, develop-

ing and retaining the right talent. We believe committed employees delight our customers, and hence we focus 

on influencing and improving employees’ overall experience and boosting morale through various employee 

wellbeing, engagement and development initiatives.

The world of work isn’t the same as it was. The pandemic has forced us to re-evaluate our HR strategies to 

adapt and adjust to a new era of work, where remote work followed by a hybrid-work system has become the 

norm. Keeping employees engaged has taken on a very different format and the job market into a true can-

didate’s playground. With individuals applying for roles across the country, the work from anywhere attitude 

has become a key deciding factor for many seeking new opportunities. However, the job was not complete 

by  attracting  the  right  talent;  we  re-strategize  to  foster  candidate  engagement  and  enhance  the  candidate 

experience via:

•  Communication and newsletters about Pelatro

•  Calendarised events planned for offered candidates

•  Connecting with business leaders who illustrate the growth path and differentiating aspects of Pelatro

Good Start

Being physically distant from a workplace has changed the way candidates/employees perceive companies 

and how and where they fit into overall business goals. A recent survey shows that 82% of new joiners are 

retained by great onboarding. With lots of zest, we plan new employees’ first day and the first few months to 

ensure they are integrated well and develop a sense of assurance and inclusion; this leads to boosted moti-

vation and enhanced productivity:

•  Thoughtfully designed training gives them an immediate structure to ease into and work

•  One on one meeting with the business leader

•  Regular check-ins and chats with newly joined employees have been immensely beneficial. This ensures 

employees stay on track, focus on the goal at hand, and provide a much–needed boost of motivation

ANNUAL REPORT

25

Employee experience and result-oriented culture in a Hybrid
Work System

When some employees prefer working remotely, it reduces stressful daily commutes adding to productivity, 

a distraction-free working environment and helps in work/life balance; others feel isolated and blur lines be-

tween home and work. So, employees’ choices can be varied from remote working to a hybrid model to flex-

ible hours. Hence, we understand that one work model may not fit all and provision for flexible work models.

In a blended work model, we ensure employees overall engagement and wellbeing through:

• 

‘Feel the pulse’ - Chat with leaders to know how and what employees feel so that we can make informed 

decisions and course corrections in the existing process

•  Town Halls to hear from employees and get directions from the leadership giving clarity and assurance to 

the employees

•  Talk with COO, CEO - affirming ‘we care, we hear’

•  Comprehensive and robust Rewards and Recognition program to keep the employees highly motivated 

and productive

•  Cohesive and effective hybrid team collaboration in alignment with the organisational needs

•  Creative way of engaging with employees to enhance stickiness with the organisation

•  Talent development and through upskilling and cross-skilling

Talent management and development

Pelatro focuses on scoring high above all the pandemic challenges and building a result-oriented culture:

•  Setting clear and motivating goals for functions and various roles, in line with company objectives

• 

Involving employees in the entire process, so they own it and strive to achieve it

•  Proactively identify performance issues and bridge the gap through talent development initiatives

•  Accelerated career path for top achievers and their development

•  Cross-team utilization of resources by cross-skilling

•  Well defined career path for all roles across all functions

As part of people development, we focus on bridging skill gap, cross and upskilling employees, creating a 

portion of fungible talent who can be utilized across teams depending on the business needs and helping in 

retention and meeting employees’ aspirations. This plays an important role in the company’s ongoing success 

and its ability to adapt to changing market forces, economic conditions and external influences.

26

ANNUAL REPORT

Pelatro aims to build a resilient, agile, motivating and flexible culture, which drives employees to deliver above 

& beyond the call of duty to offer business growth to our customers and value to our shareholders!

Shruthi S
Senior Director, HR

ANNUAL REPORT

27

Key Performance Indicators

The Directors consider that revenue, recurring revenue, adjusted EBITDA (Earnings Before Interest, Depre-

ciation and Amortisation as adjusted for certain non-operational and/or exceptional transactions) and profit 

before tax, and the related margins as a percentage of revenue, are key performance indicators (“KPIs”) in 

measuring Group financial performance.

We track revenue as it is an indicator of the Group’s overall size and complexity; we track contractually re-

curring revenue as this KPI provides a forward-looking view of the minimum expected revenues in the next 

twelve months, which gives confidence to business planning and investment decisions. Adjusted EBITDA is 

a key measure of the Group’s effectiveness in converting revenue to earnings. 

In addition, the Directors believe that further important KPIs are the Group’s cash flows, including operating 

cash flow and expenditure on investing activities (principally on software development and where relevant, 

third-party hardware installations).

2021

2020

Growth

Revenue

$7.27m

$4.02m

Recurring revenue

$4.79m

$2.85m

81%

68%

Recurring revenue as percentage of total

66%

71%

Adjusted EBITDA (see Note 7)

$2.81m

$0.44m

539%

Adjusted EBITDA margin

39%

11%

(Loss) before tax (before exceptional items)

$(0.67)m

$(2.23)m

Cash generated from operating activities

$1.01m

$2.26m

(55)%

Contracted customers (at year end)

23  

20

15%

 
28

ANNUAL REPORT

Non- financial performance 
indicators

The  Group  monitors  certain  non-financial  perfor-

In a growing business with a high proportion of well 

mance  indicators  at  an  operational  level,  including 

qualified  and  experienced  staff the rate  of staff re-

the number of new customers in the year, Requests 

tention is seen as an important KPI: in 2021 we re-

for  Proposal  received,  movement  of  sales  pipeline 

cruited  108  new  members  of  staff  and  83  left  the 

and  Change  Requests.  However,  none  of  these  is 

business (2020: 81 joined and 24 left).

currently  considered  to  be  individually  appropriate 

as a measure of overall strategy execution success. 

As  the  business  develops  the  Board  will  consider 

All KPIs are reviewed annually, including consider-

adding, as appropriate, further KPIs to monitor prog-

ation of appropriate non-financial KPIs.

ress against a broader range of objectives.

ANNUAL REPORT

29

Principal Risks and Uncertainties

Introduction

Our aim is to recognise and address the key risks and uncertainties facing the Group at all levels of our busi-

ness.

There are a number of risk factors that could adversely affect the Group’s execution of its strategic plan and, 

more generally, the Group’s operations, business model, financial results, future performance, solvency, or the 

value or liquidity of its equity. The Board is committed to addressing these risks by implementing systems for 

effective risk management and internal control.

The Board continually assesses the principal risks and uncertainties that could threaten Pelatro’s business, 

business model, strategies, financial results, future performance, solvency or liquidity. The items listed below 

represent the known principal risks and uncertainties but does not list all known or potential risks and uncer-

tainties exhaustively. Where possible, steps are taken to mitigate risks.

Principal risk

Technology

Mitigation

The industry in which Pelatro operates is in the process 

The Group employs highly qualified software engineers 

of  continual  change  reflecting  technical  developments 

and 

senior  management  who  monitor 

closely 

as  industry  and  government  standards  and  practices 

developments in technology that might affect its research 

change  and  emerge.

capability  and  product  evolution.

The markets in which Pelatro operates are competitive 

New  products  and  features  are  assessed  against  their 

and rapidly evolving. The Group’s existing products may 

target  markets  and  in  response  to  customer  feedback 

become less competitive or even obsolete if competitors 

prior  to  development.  As  Pelatro  engages  with  more 

introduce  new  products  and/or  customer  behaviour  or 

customers with an increased product portfolio, a broader 

requirements  change.

Building sales

spread of feedback is obtained enabling the business to 

engage  with  customers  more  quickly  and  effectively.

Central to our strategic growth plan is winning new mViva 

We  have  been  investing  in  our  sales  and  marketing 

contracts,  increasingly  those  which  deliver  recurring 

operations by working closely with specialist consultants 

revenue over a period of years. Failure to do so would 

and have sales capability covering most global regions, 

directly impact our achievement of overall objectives or 

enhanced by partners in various other countries to assist 

lengthen the period taken to achieve them.

us.  Following  the  release  of  the  advanced  version  of 

our  core  software  in  early  2020,  we  are  continuing  to 

add features and functionalities to ensure technological 

advantage  over  competing  products.  ,  including  a  new 

version of our Unified Communication Management link 

program

30

ANNUAL REPORT

Principal risk

Mitigation

Sales cycles are often very lengthy and may sometimes 

The  Group  (along  with  the  telco  industry  generally) 

be  delayed  or  restructured  late  in  the  process.  Whilst 

has  evolved  systems  and  processes  to  work  remotely 

the  impact  of  COVID-19  is  diminishing,  a  worsening  of 

where necessary and otherwise to mitigate the effect of 

the  situation  in  any  of  the  areas  in  which  the  Group  is 

COVID-19, and continues to do so in line with changing 

seeking  to  sell  products  to  new  or  existing  customers 

circumstances.

could  further  lengthen  the  sales  cycle.

Misdirected  product,  operational  or  strategic 

investments

We are continually investing in product development and 

Strong 

communication 

lines 

between 

relevant 

operational  requirements  to  support  mViva-led  growth. 

stakeholders  are  ensured 

through 

regular 

formal 

Failure  to  achieve  meaningful  returns  on  investments 

meetings and monthly reporting. The Board reviews and 

would  hinder  the  Group’s  strategic  growth  plan  and 

challenges  all  strategic 

investments.

potentially jeopardise the Group’s position in the market 

and  its  prospects.

IP, data and cyber risks

A  significant  IP  loss,  third  party  IP  challenge,  data 

We  implement  robust  processes  across  IP  and  IT 

loss,  security  breach  or  cyber-attack  could  significantly 

systems, which are overseen by the Head of Engineering.

threaten  Pelatro’s  ability  to  do  business,  particularly  in 

the  short  term,  and  could  result  in  significant  financial 

loss.

Reputational risk 

Maintaining  a  strong  reputation  is  vital  to  the  Group’s 

Strong  corporate  governance  and  dedicated  senior 

success  as  a  business.  A  loss  of  confidence  in  the 

management  remain  the  key  elements  of  effective 

Group’s  ability  to  undertake  new  client  opportunities 

reputational management. Senior management provides 

may  be  caused  by  an  adverse  impact  to  the  Group’s 

a  model  of  best  practice  and  guidance  to  ensure  the 

reputation  which  may,  in  turn  significantly  affect  our 

Group’s values and expected behaviours are clear and 

financial  performance  and  growth  prospects.

understood  by  everyone.

Significant  impact  to  the  Group’s  reputation  could 

As  our  business  continues  to  grow  and  develop,  we 

be  caused  by  an  incident  involving  major  harm  to 

will  remain  strongly  focused  on  protecting  the  strength 

one  of  our  people  or  customers,  inadequate  financial 

of the Group’s reputation through effective governance, 

control  processes  or  failure  to  comply  with  regulatory 

leadership, and through cultivating open and transparent 

requirements. Impact of this type would potentially result 

relationships  with  all  stakeholders.

in financial penalties, losses of key contracts, an inability 

to win new business and challenges in retaining key staff 

and  recruiting  new  staff.

ANNUAL REPORT

31

Principal risk

Mitigation

Product and service delivery failures

Issues or failures with our software products or services 

Pelatro  mitigates  inherent  product  and  service  risks 

could  lead  to  failed  implementations,  project  delays, 

through robust quality assurance and project governance 

cost  overruns,  data  loss,  security  issues,  customer 

processes.  Product  releases  are  unit  tested  prior  to 

dissatisfaction, early termination, service level breaches 

delivery and subjected to further customer testing prior to 

and  contractual  claims,  all  of  which  could  adversely 

first use. Customer testing and acceptance sign-offs are 

impact  the  Group’s  revenues,  earnings  and  reputation.

required  prior  to  go-live.

The  risks  of  servicing  large  telcos  are  significant  but 

generally  stable  and  well  understood,  and  the  Group 

has not suffered any material product or service failures 

since  inception.  Risks  are  generally  greater  with  new 

clients,  but  formal  RFP  processes  are  routinely  carried 

out by telcos, which provides clarity as to requirements 

and  expectations.

Attracting and retaining skilled people 

Attracting  and  retaining  the  best  skilled  people  at  all 

Our business model has created a pipeline of opportunities 

levels of the business is critical. This  is particularly the 

for staff at every level of the business. This will continue 

case in ensuring we have access to a diverse range of 

to be the case as the Group develops. The Group’s focus 

views and experience and in attracting specific expertise 

on competency at all levels of the business continues to 

at  both  managerial  and  operational  levels  where  the 

ensure that we develop the Group’s people and enable 

market  may  be  highly  competitive.

them to successfully manage the changing profile of the 

Group’s  business.  Incentive  programmes  are  also  in 

Failure to attract new talent, or to develop and retain the 

place to ensure that key individuals are retained.

Group’s  existing  employees,  could  impact  the  Group’s 

ability to achieve the Group’s strategic growth objectives. 

Pelatro  recognises  the  importance  of  investing  in  its 

As we continue to grow and diversify into new areas, this 

employees  and  provides  opportunities  for  training  and 

risk will continue to be a focus for the Board.

personal  development,  as  well  as  encouraging  the 

involvement of employees in the planning and direction 

of  their  work.

Economic, international trade and market conditions

The Group is generally exposed to economic, trade and 

Mitigation against the short-term impact of such risks is 

market risk factors, such as global or localised economic 

provided  through  an  increasing  spread  of  geographies 

downturn,  changing  international  trade  relationships, 

and customers. Pelatro monitors political developments 

foreign  exchange 

fluctuations, 

consolidation  or 

and will seek to mitigate emerging risks where possible. 

insolvency  of  existing  or  prospective  customers  or 

Pelatro’s  high  margin  revenues  provide  a  level  of 

competitor  products,  all  of  which  could  significantly 

protection against volatile economic or market conditions 

threaten Pelatro’s performance and prospects. Pelatro’s 

and our policy of ongoing product development helps us 

current  focus  on  emerging  market  customers  may 

to  maintain  our  competitive  advantage.

increase  such  risks.

32

ANNUAL REPORT

Principal risk

Mitigation

As  a  growing  international  business,  the  Group  operates 

The Group has taken, and continues to take, third-party 

in  and  across  a  number  of  jurisdictions  where  relevant 

advice from appropriately qualified professional advisers 

laws and regulations may not yet be developed or tested 

with  regard  to  such  exposures;  however,  given  the 

in dealing with the range and nature of transactions which 

continually evolving framework of laws and regulations, 

the Group undertakes. This may apply, inter alia, to inter-

relevant  precedents  and  case  law,  there  is  a  risk  of 

company  trading  arrangements,  the  Group’s  operating 

deemed non-compliance which may give rise to financial 

presence in a given jurisdiction, financing or tax domicile 

or other penalties. The Group considers the risk of any 

arrangements. There are risks that tax or other regulatory 

material  penalties  arising  is  remote.

authorities  could  challenge  and  investigate  the  Group’s 

historical  trading,  operating,  financing  or  tax  domicile 

arrangements  and  the  resulting  transactions.

Credit risks

The Group is exposed to the credit risk of an increasing 

The Group’s principal financial assets comprise cash and 

range  of  counterparties  with  whom  it  does  business, 

cash  equivalents,  deposits,  trade  and  other  receivables 

often  in  respect  of  considerable  amounts.  Extended 

and contract assets. As these instruments are exposed to 

delivery,  installation  and  sales  cycles  may  cause  the 

conventional risks, they are managed on the simple basis 

Group to be so exposed for considerable periods of time.

of  credit  terms,  credit  worthiness  and  cash  collection  or 

settlement.  The  Group  only  contracts  with  major  (often 

regional  or  global)  telcos  that  have  sound  credit  ratings.

Increasingly 

the  Group 

is  entering 

into 

longer-term 

managed  service/recurring  revenue  contracts,  where 

billing  is  monthly  or  quarterly,  thus  shortening  the  billing 

cycle  and  reducing  the  overall  credit  risk  per  customer.

The Group did not enter into derivative transactions during 

the year. It is the Group’s policy that no speculative trading 

in financial instruments will be undertaken.

Liquidity risks

Fluctuations in working capital may leave the Group with 

Group  cash  balances  are  monitored  on  a  weekly  basis 

inadequate cash resources to fund its operations.

to  ensure  that  the  Group  has  sufficient  funds  to  meet  its 

needs.  Cash  flow  forecasts  are  generated  and  reviewed 

regularly  by  management.

The  Directors  have  prepared  projected  cash  flow 

information for the coming year. The projections take into 

account the new business opportunities highlighted in the 

Managing  Director’s  Statement,  the  timing  and  quantum 

of which will affect the Group’s cash requirements, which 

are  continually  monitored  by  the  Board.  On  the  basis  of 

these projections, the Group has sufficient working capital 

facilities  for  the  foreseeable  future.

ANNUAL REPORT

33

Financial Review

For the year ended 31 December 2021

Income Statement

Revenue

Out of our total revenue of $7.27m, approximately $4.79m (66%) arose from recurring revenue (2020: $2.85m), 

comprising some $3.46m from managed service and gain share contracts and the balance from post-contract 

support. A further $1.96m came from change requests (2020: $0.43m) which are not contractually “recurring” 

but tend to provide “repeat” income as our customers’ usage of the product evolves. Accordingly, over 90% of 

revenue was “repeating” in nature, compared to just over 80% in 2020. 

This increase reflects the push by the Group over the last few years into recurring revenue contracts which 

initially resulted in a fall in revenue as “one off” license revenues were replaced by sustainable longer-term 

contracts. Whilst the coronavirus pandemic over the last two years had a relatively limited impact on high-level 

decision making at our customers, it did nonetheless slow our marketing efforts which, for high-level enter-

prise software such as ours, do require some level of face-to-face contact. Despite this, three new customers 

were added during the year; this, together with the number of recurring revenue customers, further reduced 

customer concentration with now only two customers accounting for more than 10% of revenue.

Cost of sales and overheads

Cost of sales increased by 29% to $2.2m (2020: $1.7m). These costs comprise principally (i) the direct salary 

costs of providing software support and maintenance, professional services and consultancy; (ii) expensed 

customer implementation; (iii) third-party software maintenance and licensing costs; and (iv) sales commis-

sions. The increase in 2021 results almost entirely from the full year effect of staff taken on to service managed 

service and similar contracts commenced in 2020.

Pre-exceptional overheads (excluding depreciation and amortisation) increased to $2.3m (2020: $1.9m), re-

flecting the increase in business activity and hence people costs, plus additional efforts in sales and market-

ing, notably establishing the Group presence via social media. Travel costs were maintained at a relatively low 

level given the ongoing restrictions on international travel and the Group’s success in enabling support and 

implementation functions remotely.

 
  
 
34

Profitability

ANNUAL REPORT

Adjusted EBITDA (earnings before interest, tax, depreciation, amortisation and exceptional items, as adjust-

ed for the effect of certain non-recurring or exceptional items) rose strongly by over 6x in the year to $2.81m 

(2020: $0.44m). After taking into account net finance costs and depreciation and amortisation (including c. 

$0.7m of acquisition-related amortisation) loss before tax before exceptional items was $(0.67)m (2020: loss 

of $(2.22)m before exceptional items).

Adjusted loss per share was (0.4)¢ (2020: loss of (5.5)¢), and reported loss per share was (2.1)¢ (2020: loss 

(7.2)¢).

ANNUAL REPORT

35

Statement of Financial Position

now recognised under IFRS 16, and gross of amounts 

Intangible assets

Capitalised development costs and patents

capitalised as intangible assets) (2020: $0.20m). The 

increase  largely  reflects  depreciation  now  charged 

on  the  customer  site  IT  assets  referred  to  above. 

The aggregate net book value of property, plant and 

equipment fell accordingly from $1.22m to $0.98m.

Capitalised  development  costs  reduced  slightly  to 

$2.6m (2020: $2.9m) reflecting a reduction in direct 

costs  attributable  to  software  development,  par-

Right of use assets

ticularly  in  Nizhny  Novgorod. Amounts  capitalised 

during the year included investments in the mViva 

Contextual Marketing Platform (“CMP”) which was 

developed from v.6.1 v.6.2, the Unified Communica-

tion  management  (“UCM”)/Link  product  from  12.1 

to 13.0 and various new modules which add to and 

enhance the core product suite. The carrying value 

of these software assets together with the carrying 

value of software assets capitalised in previous pe-

riods  was  reviewed  for  impairment  at  the  balance 

sheet date and no impairment was required.

The Group continues to protect its IP by registering 

The  Group  recognises  certain  long-term  leases  un-

der IFRS 16 as “right of use” assets. The reduction 

in  the  overall  value  of  the  right  of  use  assets  from 

$0.31m in 2020 to $0.24m in 2021, is net of deprecia-

tion of $0.17m and capital additions of $0.1m. These 

additions  do  not  reflect  new  leases  but  instead  the 

capitalised  value  of  expected  extensions  to  current 

leases. The Group has had its office accommodation 

requirements (principally in Bangalore) under review 

for  some  time,  however,  the  COVID  pandemic  and 

associated uncertainty had  put  such considerations 

on hold, but the Group now believes that a significant 

office consolidation will take place by the beginning 

patents when relevant, and spent a further $30,000 

of 2023.

on patent development over the year. Net of amorti-

sation, the net book value of intangible assets relat-

ing to development costs and patents in the state-

ment  of  financial  position  is  approximately  $6.4m 

(2020: $5.9m).

Property, plant and equipment

Expenditure on property, plant and equipment was 

Trade receivables and contract assets

Trade receivables

At  31  December  2021  total  trade  receivables  (i.e. 

including  long-term  receivables)  stood  at  $4.96m 

(2020: $3.48m). This figure includes:

minimal  at  $88,000,  principally  relating  to  IT  and 

(a)  a  receivable  of  $0.64m,  the  payment  of  which 

peripheral  equipment.  This  compares  to  $0.9m 

is  subject  to  a  government  approval  process  in  the 

in  2020  which  is  related  mainly    to  IT  equipment 

customer’s jurisdiction. This process generally leads 

placed  on  site  at  a  customer’s  premises  to  imple-

to a substantial delay to the payment of the amount 

ment the related managed services contract. 

outstanding - the payment concerned was originally 

Depreciation in the year amounted to $0.30m (ex-

pounded  by  a  change  to  the  underlying  procedure 

cluding amounts relating to Right-to-Use assets

which has resulted in the payment now being 

expected in Q4 2021; however, the delay was com-

36

ANNUAL REPORT

expected  in  Q2  2022.  This  delay  is  purely  proce-

Fulfilment  assets  included  in  contract  assets  total 

dural and no impairment of the underlying amount 

$0.18m (2020: $0.15m) in respect of short-term as-

is expected; and 

sets  (representing  costs  directly  relating  to  certain 

contracts  to  be  recognised  in  profit  and  loss  in  the 

(b)  a  receivable  of  $1.14m  relating  to  an  entire  li-

next 12 months); and $0.38m (2020: $0.44m) in re-

cense contract which, though live with the custom-

spect of long-term assets (representing costs directly 

er, was pending final approval. This has taken place 

relating to certain contracts to be recognised in profit 

post the year end and $0.46m of the debt has been 

and  loss  after  one  year).  This  reflects  the  net  of  a 

received to date.

full year’s charge to P&L in respect of sales commis-

In  addition  to  the  $0.46m,  a  further  $1.35m  has 

been received since the year end to date, i.e. a total 

Trade  and  other  payables,  provisions  and  con-

sions first contracted in 2020.

of $1.8m.

Contract assets

tract liabilities

Trade and other payables

Contract  assets  are  recognised  relating  to  support 

At  the  year  end,  short-term  trade  payables  stood 

and maintenance revenue and license fees as invoic-

at $0.15m (2020: $0.81m), the reduction being due 

es  are  raised  in  arrears  of  the  revenue  recognition 

entirely  to  an  exceptional  amount  due  in  respect  of 

relating  to  the  services  being  provided.  In  addition, 

sales commissions payable at the end of 2020. Other 

contract  assets  include  contract  fulfilment  assets 

short-term payables of $0.45m (2020: $0.28m), were 

relating to sales commission provisions, the cost of 

due principally to amounts due in respect of staff bo-

which is amortised over the life of the corresponding 

nuses and the balance for sundry creditors.

contract.

Short-term contract assets deriving from revenue (i.e. 

Provisions

those which are expected to reverse in less than one 

Under the Indian Payment of Gratuity Act 1972, em-

year)  decreased  to  $0.38m  (2020:  $0.46m),  arising 

ployees  in  the  Group’s  Indian  subsidiary  with  more 

from  one  license  contract  signed  in  the  year  which 

than 5 years’ service are eligible for the payment of 

had invoicing terms which differed significantly from 

a “gratuity” upon certain end of employment events 

the  underlying  performance  obligations.  Long-term 

- short-term provisions include amounts estimated in 

contract  assets  deriving  from  revenue  (i.e.  those 

respect  of  such  gratuity  payments,  as  well  as  car-

which  are  expected  to  reverse  after  more  than  one 

ried over leave payments and sundry expense pro-

year) decreased to $0.23m (2020: $0.31m), reflect-

visions,  in  total  $37,000  (2020:  $79,000).  The  tax 

ing the invoicing profile of various products and ser-

provision fell from $84,000 to $35,000 mainly due to 

vices, principally on PCS.

an  increase  in  the  amount  of  advance  tax  payable 

from  our  Indian  subsidiary,  which  reduced  the  year 

end tax creditor.

ANNUAL REPORT

37

Long-term provisions of $0.20m (2020: $0.17m) re-

Summary

late solely to amounts estimated in respect of leave 

encashment  and  gratuity  payments.  Further  details 

Our  performance  this  year  reflects  the  work  done 

of such provisions are given in Note 26.

Contract liabilities 

over  the  last  few  years  in  transitioning  the  Group 

towards  long-term  managed  service  contracts  un-

derpinned  by  a  solid  base  of  support  revenue,  and 

a more normal year of change request imcome. The 

Contract  liabilities  represent  customer  payments 

Group starts the year with a material proportion of the 

received  in  advance  of  satisfying  performance  ob-

expected total revenue for the year underpinned by 

ligations,  which  are  expected  to  be  recognised  as 

recurring revenue already contracted and repeating 

revenue  in  2022  and  beyond.  Short-term  contract 

revenue  (i.e.  change  requests)  under  purchase  or-

liabilities  remained broadly stable at $0.47m (2020: 

ders. The Board therefore remains optimistic that the 

$0.50m)  and  long-term  contract  liabilities  increased 

Group is on track to deliver a strong year of growth.

slightly to $0.28m (2020: $0.21m).

Nic Hellyer
Chief Financial Officer

20 May 2022

Statement of Cash Flows

Cash flow and financing

Cash generated by operations before tax payments 

amounted  to  $1.27m  (2020:  $2.60m),  the  reduction 

largely  resulting  from  the  effect  of  the  trade  receiv-

ables  which  were  still  outstanding  at  the  year  end 

referred to above.

In  July  raised  c.  $4.3m  net  of  expenses  by  way  of 

an  equity  placing.  This  has  supported  the  Group’s 

expansion, both in terms of recruitment (in particular 

in sales), the repayment of debt (some $0.75m) and 

working capital generally. 

The Group had closing gross cash of $3.3m (2020: 

$1.8m).  Borrowings  amounted  to  $0.75m  (2020: 

$1.4m), excluding amounts relating to lease liabilities. 

These borrowings are repaid on an Equal Monthly In-

stalment (“EMI”) basis over the next 2-5 years.

38

ANNUAL REPORT

The s172 Statement that is required to be covered in the Strategic Report is included in the Corporate Gov-

ernance review on pages 54,55 and 56 and is hereby incorporated within the Strategic Report by reference.

The Strategic Report was approved by the Board of Directors on 20th May 2022

On behalf of the Board

Subash Menon
20 May 2022

Nic Hellyer
20 May 2022

ANNUAL REPORT

39

Corporate Governance Review

For the year ended 31 December 2021

Executive Directors

Subash  Menon  -  Managing  Director,  CEO  and 

Non-executive Directors

Co-Founder

Subash co-founded the Group in April 2013. Prior to 

Richard Day – Chairman(i)(ii)(iii)

Pelatro, Subash was the CEO and founder of Sub-

ex  Limited  (“Subex”),  a  company  he  transformed 

from a systems integrator in telecoms hardware to 

a  global  leader  in Telco  software  for  business  op-

timisation.  Subash  also  guided  Subex  through  a 

successful IPO in India (NSE and BSE) in 1999 and 

through seven acquisitions in the UK, US and Can-

ada,  driving  revenues  to  in  excess  of  US$100m, 

prior to leaving Subex in 2012.

Sudeesh Yezhuvath - COO and Co-Founder

Sudeesh  co-founded  the  Group  with  Subash  in 

2013.  Sudeesh  joined  Subash  at  Subex  in  1993, 

where  he  worked  as  a  Sales  Engineer. There,  he 

progressed to a board Director and Chief Operating 

Officer. Sudeesh left Subex in 2012, by which time 

it had grown to be a global leader with over 200 tel-

co operators, across more than 70 countries.

Nic Hellyer, FCA - CFO

Richard  has  significant  board  and  business  expe-

rience  from  a  number  of  companies,  both  publicly 

quoted and private. He is a qualified solicitor and a 

Chartered  Member  of  the  Securities  Institute.  Rich-

ard  co-founded  institutional  brokers Arden  Partners 

in  2002  and  was  instrumental  in  growing  their  cor-

porate  offering  as  well  as  their  admission  to AIM  in 

2006. Richard is currently a director of EGS Energy 

Limited  and  Chairman  of  its  special  purpose  vehi-

cle Eden Geothermal Limited, which has completed 

drilling  its  first  well  to  a  depth  of  5km  at  their  deep 

geothermal site at the Eden Project in Cornwall. He 

is  also  Chairman  of  The  British  Honey,  a  distillery 

business  with  shares  trading  on  the Acquis  Market 

and Deputy Chairman of ATOME Energy, a hydrogen 

business  with  plants  in  development  in  Paraguay 

and  Iceland,  which  was  admitted  to  trading  on AIM 

in December 2021. Richard is a member of the QCA 

industry  panel  on  remuneration  and  benefits  which 

published  the  updated  version  of  the  QCA  Remco 

Guide for companies.

Nic is a Chartered Accountant who brings extensive 

board level experience from his 25 years in invest-

Pieter Christiaan Verkade(i)(ii)(iii)

ment  banking.  Nic  spent  the  majority  of  his  bank-

ing career at UBS and HSBC, advising on a wide 

range  of  transactions  including  public  takeovers, 

private M&A, IPOs and other equity fund raisings. 

Nic  joined  Pelatro  in  2017  prior  to  the  IPO  of  the 

Group in December that year. 

Pieter serves as an executive director on the board 

of Discover Digital International, responsible for Mar-

keting and Sales, and is Chairman and Co-Founder 

of Viva Africa, an African content aggregator and pro-

ducer for video, a role he has held since February 

40

ANNUAL REPORT

2016. He was the Chief Commercial Officer for Unitel in Angola from August 2017 to August 2019. Prior to 

this, Pieter spent sixteen years working in numerous board level roles, varying from CFO, CMO, CCO to CEO 

for various companies within the telecommunications industry working across both Europe and Africa. These 

included Telenor International, Orange and MTN, where he was Group Chief Commercial Officer, responsible 

for  the  Consumer,  Enterprise  and  Digital  Services.  He  has  a  bachelor’s  degree  in  marketing  and  Business 

Economics.

(i) 

(ii) 

(iii) 

Member of Audit Committee

Member of Remuneration Committee

Member of Nomination Committee

ANNUAL REPORT

41

Statement of 
compliance with the 
2018 QCA Corporate 
Governance Code

Chairman’s introduction

High standards of corporate governance are a key 

priority for the Board of Pelatro and, in line with the 

London Stock Exchange’s  AIM Rules requiring all 

AIM-quoted companies to adopt and comply with a 

recognised corporate governance code, the Board 

has adopted the Quoted Companies Alliance Cor-

porate Governance Code (the “QCA Code”) as the 

basis  of  the  Group’s  governance  framework.  It  is 

the  responsibility  of  the  Board  to  ensure  that  the 

Group  is  managed  for  the  long-term  benefit  of  all 

shareholders  and  stakeholders,  with  effective  and 

efficient decision-making. Corporate governance is 

an important aspect of this, reducing risk and add-

ing value to the Group’s business.

The  QCA  Code  is  constructed  around  ten  broad 

principles  and  a  set  of  disclosures.  We  have  con-

sidered how we apply each principle to the extent 

that the Board judges these to be appropriate in the 

circumstances, and below we provide an explana-

tion of the approach taken in relation to each and 

how we comply with them.

Richard Day
Non-Executive Chairman

QCA principles

SECTION 1: DELIVER GROWTH

Principle  1:  Establish  a  strategy  and  business 

model which promote long-term value for share-

holders

To help deliver growth and promote long-term val-

ue for shareholders, the Board established a clear 

three-pronged  strategy  and  business  model  when 

the Group floated on the AIM market in 2017 based 

on:

•  Sales  strategy,  which  encompasses  all  critical 

areas progressively to open up new vistas and 

enable the Group to address larger market op-

portunities while positioning it as a key player in 

its chosen space

•  Diversification strategy to offer complementary 

services

•  Acquisition-led  growth  strategy  where  and 

when appropriate to expand the business model 

This strategy has evolved in line with our growing 

business and changing operational landscape and 

we  have  moved  from  a  predominantly  licence  fee 

model  to  one  now  of  more  annual  recurring  reve-

nues. This  helps  us  work  more  closely  in  partner-

ship with our telco customers and gives us greater 

financial visibility over the longer term.

Principle 2: Seek to understand and meet share-

holder needs and expectations

Introduction

The Company welcomes communication with its 

42

ANNUAL REPORT

shareholders. Understanding what analysts and in-

tributor  Proquote  produce  research  on  the  Group, 

vestors  think  about  us,  and  in  turn,  helping  these 

which  is  freely  available  from  their  internet  portal, 

audiences understand our business, is a key part of 

linked via the “Investors” section of the Pelatro web-

driving our business forward and we actively seek 

site. 

dialogue  with  our  shareholders  and  the  market. 

Covid has limited face-to face meetings so this has 

Report and accounts

been  largely  remotely  but  we  seek  to  do  more  in-

vestor  roadshows,  attending  investor  conferences 

The Board has ultimate responsibility for reviewing 

and  hosting capital markets days, as well as  our 

and approving the Annual Report and Accounts and 

regular reporting.

Institutional shareholders

The  Directors  actively  seek  to  build  a  relationship 

with  institutional  shareholders.  Shareholder  rela-

tions  are  managed  by  the  Chief  Executive  Officer 

and  Finance  Director  who  make  presentations  to 

institutional  shareholders  and  analysts  regularly 

following  the  release  of  the  full-year  and  half-year 

results,  as  well  as  for  any  significant  strategic  de-

velopments.  The  non-executive  Chairman  and 

non-executive  director  are  also  available  to  meet 

investors, whenever required.

Private shareholders

In normal times private shareholders have had ac-

cess  to  Pelatro  presentations  through  various  in-

vestor  events  throughout  the  year  which  they  can 

attend; whilst this has been curtailed in the last year 

because of restrictions on group events, the Direc-

tors have and continue to address this in the com-

ing year through online events. Private sharehold-

ers also have access to selected analysts’ research 

which is made available to them by Pelatro through 

the Group’s website. They are also encouraged to 

contact  the  company  directly  with  any  enquiries 

they may have.

Analyst research

The Company’s broker Cenkos and equity data dis- 

it has considered and endorsed the arrangements 

for their preparation, under the guidance of its audit 

committee.  The  Directors  confirm  that  the Annual 

Report and Accounts, taken as a whole, is fair, bal-

anced and understandable and provides the infor-

mation  necessary  for  shareholders  to  assess  the 

Group’s position and performance, business model 

and strategy.

The Board

At every Board meeting, the Chief Executive Officer 

and the Chief Financial Officer provide a summary 

of  the  content  of  any  engagement  they  have  had 

with  investors  to  ensure  that  major  shareholders’ 

views are communicated to the Board as a whole. 

The Board is also provided with brokers’ and ana-

lysts’ reports when published. The  Chairman also 

communicates  with  the  Company’s  advisers  on  a 

regular basis and is available to investors generally.

Principle 3: Take into account wider stakehold-

er and social responsibilities and their implica-

tions for longer-term success

Our wider stakeholder group includes our employ-

ees, suppliers, customers, advisers and investors. 

Engaging  with  our  stakeholder  base  strengthens 

our relationships across our stakeholder base and 

helps us make better business decisions to deliver 

on our commitments. The Board is regularly updat-

ed on wider stakeholder engagement feedback 

 
ANNUAL REPORT

43

to  stay  abreast  of  stakeholder  insights  into  the  is-

providing  returns  to  its  shareholders.  To  achieve 

sues  that  matter  most  to  them  and  our  business, 

this, the Group recognises that it needs to operate 

and to enable the Board to understand and consid-

in a sustainable manner and therefore has adopted 

er these issues in decision-making. 

core principles to its business operations which pro-

Employees

vide a framework for both managing risk and main-

taining  its  position  as  a  good  “corporate  citizen”, 

and  also  facilitate  the  setting  of  goals  to  achieve 

Our  employees  are  important  stakeholders  in  our 

continuous improvement.

business and the Board therefore, closely monitors 

and reviews the performance and satisfaction of our 

The Group aims to conduct its business with integ-

employees through regular dialogue and a regular 

rity, respecting the different cultures and the digni-

appraisal  programme  as  well  as  other  feedback  it 

ty  and  rights  of  individuals  in  the  countries  where 

receives to ensure alignment of interests.

it operates. The Group supports the UN Universal 

Declaration  of  Human  Rights  and  recognises  the 

Pelatro  operates  an  Employee  Share  Option 

obligation to promote universal respect for and ob-

scheme, with options having been granted to some 

servance  of  human  rights  and  fundamental  free-

70 employees. The Group is still a young, dynamic 

doms for all, without distinction as to race, religion, 

business and is small enough to ensure that each 

gender, language or disability.

employee is able to meet with management at any 

time to discuss business-related issues.

Customers

The  Group  believes  that  having  empowered  and 

Our  success  and  competitive  advantage  are  de-

responsible  employees  who  display  sound  judg-

pendent upon fulfilling customer requirements. The 

ment and awareness of the consequences of their 

longevity of customer relationships is a key part of 

decisions or actions, and who act in an ethical and 

our strategy, and an understanding of current and 

responsible way, is key to the success of the busi-

emerging requirements of customers enables us to 

ness.

develop new and enhanced services, together with 

software to support the fulfilment of those services. 

Corporate Social Responsibility

The Group encourages feedback from its custom-

ers through engagement with individual customers 

The Group recognises the increasing importance of 

throughout  a  project.    The  number  of  customers 

corporate  social  responsibility  and  endeavours  to 

has  been  growing  significantly  over  recent  years, 

take it into account when operating its business in 

but the overall number of customers still allows us 

the interests of its stakeholders, including its inves-

to have a regular interface with customers and en-

tors,  employees,  customers,  suppliers,  business 

sure  their  needs  are  appreciated. The  team  holds 

partners and the communities where it conducts its 

periodic  meetings  with  every  customer  to  under-

activities.

stand and resolve their “pain points” while collecting 

valuable feedback on all aspects of business such 

The operation of a profitable business is a priority 

as product features, quality of delivery, support and 

and that means investing for growth as well as 

so on.

44

Health and Safety

ANNUAL REPORT

Principle 4: Embed effective risk management, 

considering  both  opportunities  and  threats, 

The Directors are committed to ensuring the high-

throughout the organisation

est  standards  of  health  and  safety,  both  for  em-

ployees  and  for  the  communities  within  which 

The Board has overall responsibility for the Group’s 

the  Group  operates.  The  Group  seeks  to  exceed 

internal control systems and for monitoring their ef-

legal  requirements  aimed  at  providing  a  healthy 

fectiveness. The Board, with the assistance of the 

and secure working environment to all employees 

Audit  Committee,  maintains  a  system  of  internal 

and  understands  that  successful  health  and  safe-

controls to safeguard shareholders’ investment and 

ty  management  involves  integrating  sound  princi-

the Group’s assets. 

ples  and  practice  into  its  day-to-day  management 

arrangements and requires the collaborative effort 

The  Board  currently  takes  the  view  that  an  inter-

of  all  employees. All  employees  are  positively  en-

nal  audit  function  is  not  considered  necessary  or 

couraged  to  be  involved  in  consultation  and  com-

practical due to the size of the Group and the close 

munication on health and safety matters that affect 

day-to-day control exercised by the executive direc-

their work.

Environment

tors.  However,  the  Board  will  continue  to  monitor 

the need for an internal audit function.

Further  details  of  the  principal  risks  faced  by  the 

The Directors are committed to minimising the im-

Group, together with their potential impact and the 

pact of the Group’s operations on the environment. 

mitigation measures in place, are set out in the sec-

The  Group  recognises  that  its  business  activities 

tion titled “Principal risks and uncertainties” in this 

have an influence on the local, regional and global 

Annual  Report.    Regular  monthly  reporting  keeps 

environment and accepts that it has a duty to carry 

the  Board  appraised  of  the  risk  management  pro-

these  out  in  an  environmentally  responsible  man-

cess,  emerging  risks,  health  and  safety  and  the 

ner.  It  is  the  Group’s  policy  to  endeavour  to  meet 

Group’s internal controls processes.

relevant  legal  requirements  and  codes  of  practice 

on  environmental  issues  so  as  to  ensure  that  any 

SECTION  2:  MAINTAIN  A  DYNAMIC  MANAGE-

adverse effects on the environment are minimised. 

MENT FRAMEWORK

It strives to provide and maintain safe and healthy 

working  conditions,  and  to  keep  its  entire  staff  in-

Principle  5:  Maintain  the  Board  as  a  well-func-

formed of its environmental policy whilst encourag-

tioning balanced team led by the Chair

ing  them  to  consider  environmental  issues  as  an 

everyday part of their role.

The  Board  is  responsible  to  the  shareholders  and 

sets  the  Group’s  strategy  for  achieving  long-term 

The Group presents an Environmental, Social and 

success.  It  is  ultimately  responsible  for  the  man-

Governance  Report  elsewhere  in  this Annual  Re-

agement, governance, controls, risk management, 

port.

direction and performance of the Group. The mem-

bers of the Board have a collective responsibility

ANNUAL REPORT

45

and legal obligation to promote the interests of the 

To enable the Board to discharge its duties, all Di-

Group  and  are  collectively  responsible  for  defin-

rectors receive appropriate and timely information. 

ing  corporate  governance  arrangements.  Ultimate 

Briefing  papers  are  distributed  to  all  Directors  in 

responsibility  for  the  quality  of,  and  approach  to, 

advance  of  Board  and  Committee  meetings.  All 

corporate governance lies with the chairman of the 

Directors  have  access  to  the  advice  and  services 

Board, Richard Day. The Chairman also ensures ef-

of the Finance Director (who is also the Company 

fective communication with shareholders and facil-

Secretary):  he  is  responsible  for  ensuring  that  the 

itates the effective contribution of the other non-ex-

Board procedures are followed, and that applicable 

ecutive Director.

rules and regulations are complied with. In addition, 

procedures are in place to enable the Directors to 

The Board consists of five directors of which three 

obtain  independent  professional  advice  in  the  fur-

are executive and two are independent non-execu-

therance of their duties, if necessary, at the Com-

tives. The Board is supported by three committees: 

pany’s expense. 

audit, remuneration and nomination. Non-executive 

directors are required to attend all Board meetings 

The Company has adopted a code for directors’ and 

(usually in London, although with current COVID-19 

employees’ dealings in securities which is appropri-

restrictions these have mainly been via video con-

ate for a company whose securities are traded on 

ferencing hosted from London) and to be available 

AIM and which is in accordance with Rule 21 of the 

at other times as required for face-to-face and tele-

AIM Rules and the Market Abuse Regulations.

phone  meetings  with  the  executive  team  and  in-

vestors.  In  addition,  they  attend  Board  committee 

meetings  as  required.  Meetings  held  during  2020 

Principle  6:  Ensure  that  between  them,  the  Di-

and the attendance of Directors is summarised be-

rectors  have  the  necessary  up-to-date  experi-

low:

ence, skills and capabilities

Director

Board

Audit

Remuneration

Richard Day

Nic Hellyer

Subash Menon

Pieter Verkade

Sudeesh Yezhuvath

9

9

9

8

7

2

2

n/a

2

n/a

2

n/a

n/a

2

n/a

The  Board  currently  comprises  three  executive 

and two non-executive Directors with an appropri-

ate  balance  of  sector,  financial  and  public  market 

skills and experience. The skills and experience of 

the  Board  are  set  out  in  their  biographical  details 

above. The  experience  and  knowledge  of  each  of 

the  Directors  gives  them  the  ability  constructively 

to  challenge  the  strategy  and  to  scrutinise  perfor-

mance. The Board also has access to a network of 

external  advisers  and  receive  regular  briefings  on 

legal, accounting and regulatory matters from these 

advisers  where  necessary  to  keep  their  skills  and 

knowledge base up to date.

46

ANNUAL REPORT

Executive and non-executive Directors are subject 

of  the  Remco;  however,  this  was  discussed  with 

to re-election intervals as prescribed in the Compa-

our Nomad and investors when we floated in 2017. 

ny’s Articles of Association. At each Annual General 

Richard  Day  is  also  a  member  of  the  QCA  group 

Meeting,  one-third  of  the  Directors,  who  are  sub-

which    produced  the  new  version  of  the  QCA  Re-

ject to retirement by rotation shall retire from office. 

muneration Code.

They can then offer themselves for re-election. The 

executive  directors  are  employed  under  service 

These committees are required to act independent-

contracts  requiring  12  months’  notice  (by  either 

ly  of  the  executive  of  the  Board  and  indeed  may 

party) in the case of Subash Menon and Sudeesh 

need  at  times  to  be  in  conflict  with  the  executive 

Yezhuvath, and 6 months’ notice in the case of Nic 

members.  Because  of  the  respective  experience 

Hellyer. The non-executive director and the Chair-

and qualities of the NEDs, they are considered by 

man  receive  payments  under  appointment  letters 

our Nomad to have sufficient qualities to fulfil these 

which are terminable on three months’ notice.

roles.

Principle 7: Evaluate board performance based 

Principle 8: Promote a corporate culture that is 

on  clear  and  relevant  objectives,  seeking  con-

based on ethical values and behaviours

tinuous improvement

The Group adopts a policy of equal opportunities in 

As a small and cohesive Board we openly discuss 

the recruitment and engagement of staff as well as 

our performance and effectiveness against strategy 

during  the  course  of  their  employment.  It  endeav-

on a regular basis. The effectiveness of the Board 

ours to promote the best use of its human resourc-

is  reviewed  by  the  Chairman  on  an  annual  basis. 

es on the basis of individual skills and experience 

As part of this yearly review, we specifically ask our 

matched against those required for the work to be 

Nomad and Broker and UK lawyers for their opinion 

performed.

on the effectiveness of the Board.

The  Group  provides  opportunities  for  training  and 

As  a  Board,  we    conduct  an  annual  evaluation  of 

personal development and encourages the involve-

the Board, led by the Chairman, in accordance with 

ment  of  employees  in  the  planning  and  direction 

the recommendation from the FRC and with refer-

of their work. These values are applied regardless 

ence to the FRC guidance on the list of questions a 

of age, race, religion, gender, sexual orientation or 

board should be asking of themselves. 

disability.  The  Group  recognises  that  commercial 

We  have  three  committees,  being  Audit,  Remu-

employees and commits to respecting their human 

neration  and  Nomination.  Given  the  size  of  our 

rights, to provide them with favourable working con-

board  with  only  two  NEDs,  the  NEDS  sit  on  each 

ditions  that  are  free  from  unnecessary  risk  and  to 

committee  Richard  Day  is  Chairman  of Audit  and 

maintain fair and competitive terms and conditions 

success  depends  on  the  full  commitment  of  all  its 

Remuneration, and Pieter Verkade is Chairman of 

of service at all times.

Nomination. The QCA consider it is unusual for the 

Chairman of an AIM company also to be Chairman

In regard to how ethical values are recognised and

 
 
ANNUAL REPORT

47

and respected, we  include a specific Environmen-

the  establishment  and  monitoring  of  internal  con-

tal,  Social  and  Governance  section  in  this Annual 

trols.

Report. We aim to conduct our business with integ-

rity, respecting the different cultures and the dignity 

The  appropriateness  of  the  Board’s  composition 

and rights of individuals in the countries where we 

and corporate governance structures are reviewed 

operate. We support the UN Universal Declaration 

through the ongoing Board evaluation process and 

of  Human  Rights  and  recognise  the  obligation  to 

on an ad hoc basis by the Chairman together with 

promote  universal  respect  for  and  observance  of 

the other Directors, and these will evolve in parallel 

human  rights  and  fundamental  freedoms  for  all, 

with the Group’s objectives, strategy and business 

without distinction as to race, religion, gender, lan-

model as the Group develops.

guage or disability. All the board have a responsibil-

ity to ensure we follow appropriate ethical values.

Board committees

Principle 9: Maintain governance structures and 

The Board has established Audit, Nomination and 

processes that are fit for purpose and support 

Remuneration Committees.

good decision-making by the Board

The Audit Committee has Richard Day as Chairman 

The Chairman, Richard Day, is responsible for lead-

and  has  primary  responsibility  for  monitoring  the 

ership of the Board, ensuring its effectiveness on all 

quality of internal controls, ensuring that the finan-

aspects of its role, setting its agenda and ensuring 

cial performance of the Group is properly measured 

that the Directors receive accurate, timely and clear 

and reported on, and for reviewing reports from the 

information.  The  Chairman  also  ensures  effective 

Group’s auditors relating to the Group’s accounting 

communication  with  shareholders  and  facilitates 

and internal controls, in all cases having due regard 

the effective contribution of the other non-executive 

to the interests of shareholders. The Audit Commit-

Director.  Subash  Menon,  as  Chief  Executive  Offi-

tee  meets  at  least  twice  a  year.  Pieter  Verkade  is 

cer, is responsible for the operational management 

the other member of the Audit Committee. A report 

of the Group and the implementation of Board strat-

on the duties of the Audit Committee and how it dis-

egy  and  policy.  By  dividing  responsibilities  in  this 

charges its responsibilities is set out below.

way, no one individual has unfettered powers of de-

cision-making. 

The Remuneration Committee has Richard Day as 

Chairman, and reviews the performance of the Ex-

There is a formal schedule of matters reserved for 

ecutive  Directors,  and  determines  their  terms  and 

decision  by  the  Board  in  place  which  enables  the 

conditions  of  service,  including  their  remuneration 

Board  to  provide  leadership  and  ensure  effective-

and the grant of options, having due regard to the 

ness. Such matters include business strategy and 

interests of shareholders. The Remuneration Com-

management, financial reporting (including the ap-

mittee  meets  as  necessary.  Pieter  Verkade  is  the 

proval of the annual budget), Group policies, corpo-

other  member  of  the  Remuneration  Committee. 

rate governance matters, major capital expenditure 

Details  of  the  activities  and  responsibilities  of  the 

projects, material acquisitions and divestments and

Remuneration Committee are set out below.

48

ANNUAL REPORT

The Nomination Committee has Pieter Verkade as 

Chairman,  and  identifies  and  nominates,  for  the 

approval of the Board, candidates to fill board va-

cancies  as  and  when  they  arise.  The  Nomination 

Committee  meets  as  necessary  and  did  not  meet 

in  the  financial  year  2020  as  there  have  been  no 

board vacancies. Richard Day is the other member 

of the Nomination Committee.

The terms of reference of each Committee can be 

downloaded from www.pelatro.com

SECTION 3: BUILD TRUST

Principle  10:  Communicate  how  the  Group  is 

governed and is performing

The Board maintains a frequent dialogue with all of 

its stakeholders, both in person and through formal 

channels  such  as  the Annual  Report  (which,  inter 

alia, contains details of the work of the Board and 

the  various  committees  during  the  year)  and  the 

London Stock Exchange Regulatory News Service.

ANNUAL REPORT

49

Audit Committee 

   impact on the financial statements, including im-        

   pairments of the Company’s investments and 

Audit Committee Report

   technologies;

Dear Shareholder

As Chairman of Pelatro’s Audit Committee, I pres-

ent the Audit Committee Report for the year ended 

31  December  2021,  which  has  been  prepared  by 

the Committee and approved by the Board.

The  Committee  is  responsible  for  reviewing  and 

reporting to the Board on financial reporting, inter-

nal control and risk management, and for reviewing 

the performance, independence and effectiveness 

of the external auditors in carrying out the statuto-

ry audit. The Committee advises the Board on the 

statement by the Directors that the Annual Report 

when read as a whole is fair, balanced and under-

standable and provides the information necessary 

for  shareholders  to  assess  the  Group’s  perfor-

mance, business model and strategy.

During  the  year,  the  Committee’s  primary  activity 

involved meeting with the external auditors Crowe 

U.K.  LLP  (“Crowe”),  considering  material  issues 

and areas of judgement, and reviewing and approv-

ing the interim and year end results and accounts.

In addition, the Committee reviewed the audit and 

tax  services  provided  by  Crowe.  The  Committee 

concluded that Crowe are delivering the necessary 

audit scrutiny and that the tax services provided did 

not  pose  a  threat  to  their  objectivity  and  indepen-

dence. Accordingly,  the  Committee  recommended 

to  the  Board  that  Crowe  be  re-appointed  for  the 

next financial year.

In the coming year, in addition to the Committee’s 

ongoing duties, the Committee will:

• 

consider significant issues and areas of judge-

ment with the potential to have a material

• 

keep  the  need  for  an  internal  audit  function 

under review, having regard to the Company’s 

strategy and resources

Audit committee and attendance

The Audit  Committee  comprises  Richard  Day  and 

Pieter Verkade. The Board considers that Richard 

Day has sufficient relevant financial experience to 

chair the Audit Committee given that he has worked 

for more than 25 years in corporate finance, first at 

Cazenove  &  Co  (now  JP  Morgan  Cazenove)  and 

then  at  institutional  stockbrokers  Arden  Partners 

plc, where he was Head of Corporate Finance for 

most of his time there. He is a qualified solicitor and 

was chief financial officer from 2015 to 2020 at iE-

nergizer Limited, quoted on the AIM market of the 

London  Stock  Exchange.  Pieter  Verkade  holds  a 

Bachelor’s degree in business economics and has 

held  a  number  of  controller  and  management  ac-

countant roles in AT&T and Telenor, culminating in 

the CFO role for KPN Orange in Belgium.

The Committee is required by its terms of reference 

to meet at least twice a year. During the year, the 

Committee met twice. In addition, Nic Hellyer, CFO, 

attended both Committee meetings by invitation.

Objectives and responsibilities

The Committee is responsible for monitoring the in-

tegrity of the Group’s financial statements, including 

its Annual and Interim Reports, preliminary results 

announcements  and  any  other  formal  announce-

ments relating to its financial performance prior to 

release.

The Committee’s main responsibilities can be sum-

marised as follows:

    
50

ANNUAL REPORT

• 

to review the Company’s internal financial con-

• 

considered the integrity of the published finan-

trols and risk management systems;

cial  information  and  whether  the  Annual  Re-

• 

to  monitor  the  integrity  of  the  financial  state-

port  and  Accounts  taken  as  a  whole  are  fair, 

ments and any formal announcements relating 

balanced and understandable and provide the 

to the Group’s financial performance, reviewing 

information  necessary  to  assess  the  Group’s 

significant judgements contained in them;

position and performance, business model and 

• 

to make recommendations to the Board in rela-

strategy; and

tion to the appointment of the external auditors 

• 

reviewed  and  approved  the  interim  and  year 

and to recommend to the Board the approval of 

end results and accounts

the remuneration and terms of engagement of 

the external auditors;

The  significant  accounting  areas  and  judgements 

• 

to review and monitor the external auditors’ in-

considered by the Committee were:

dependence and objectivity, taking into consid-

eration relevant UK professional and regulatory 

Recoverability of trade receivables

requirements;

• 

to develop and implement policy on the engage-

The Committee continued to review the track record 

ment of the external auditors to supply non-au-

of  receipts  from  slow-paying  debtors  and  sought 

dit services, taking into account relevant ethical 

regular updates from management as to the status 

guidance  regarding  the  provision  of  non-audit 

of trade receivables. In light of this, the Committee 

services by the external auditors; and

reviewed  and  accepted  management  proposals 

• 

to  report  to  the  Board,  identifying  any  matters 

that  no  impairment  of  trade  receivables  was  re-

in  respect  of  which  it  considers  that  action  or 

quired (other than as required by IFRS 9) and was 

improvement  is  needed,  and  to  make  recom-

satisfied  that  the  trade  receivables  balance  was 

mendations as to steps to be taken

fairly stated.

The terms of reference are reviewed annually and 

are available on the Company’s website at pelatro.

Carrying value of goodwill and other intangible as-

com/investors.

sets

Significant  issues  considered  during 
the year

During the year, the Committee:
During the year, the Committee:

The Audit Committee reviewed the judgements tak-

en in the impairment review performed for each of 

the Group’s two cash generating units to determine 

whether there was any indication that those assets 

• 

reviewed  and  approved  the  annual  audit  plan 

had suffered any impairment. The Audit Committee 

and  met  with  the  external  auditors  to  receive 

consider the key judgements to be the discount rate 

their findings and report on the annual audit;

and growth rates used in the value in use calcula-

• 

considered  significant  issues  and  areas  of 

tions. Following a review of the impact of the sensi-

judgement with the potential to have a materi-

tivities performed by management on the discount 

al impact on the financial statements, including 

rate and growth rate in the value in use calculations, 

impairments  of  the  Group’s  investments  and 

the Audit Committee considered that the rates used 

technologies;

were reasonable and indicated no impairment.

ANNUAL REPORT

51

The Committee also reviewed the basis of capital-

are summarised in the Corporate Governance Re-

isation and considered the intangible value attribut-

port.

ed  to  its  intangible  software  development  costs. 

The Committee was satisfied that the resultant net 

External auditor

book values were appropriately prepared on a rea-

sonable basis.

Going Concern

The  Committee  reviewed  the  effectiveness  of  the 

audit process in respect of the year ended 31 De-

cember  2020.  In  doing  so,  the  Committee  consid-

ered the reports produced by Crowe, met the audit 

The  Committee  reviewed  the  cash  flow  forecasts 

engagement  partner  and  discussed  the  audit  with 

for the Group and discussed the key assumptions 

the CFO. The Committee continues to be satisfied 

and risks relevant to their achievement. The Com-

that the external auditors are delivering the neces-

mittee was satisfied that the basis for adopting the 

sary  scrutiny  and  robust  challenge  in  their  work. 

going  concern  basis  in  preparing  the  Group  and 

Accordingly,  the  Committee  recommended  to  the 

Company  financial  statements,  set  out  in  note  3, 

Board that it is appropriate to re-appoint Crowe as 

was reasonable.

the Group’s external auditors for the next financial 

Alternative performance measures

year.

External audit and non-audit services

The Group reports a number of performance mea-

sures which are not in accordance with the report-

During the year, Crowe provided tax advisory ser-

ing requirements of IFRS. The audit committee has 

vices in respect of certain routine overseas tax mat-

reviewed these during the year ended 31 Decem-

ters. This was considered permissible under the Fi-

ber  2021  to  ensure  they  are  appropriate  and  that 

nancial Reporting Council’s Revised Standard.

Richard Day
Chairman of the Audit Committee

20 May 2022

in each case the reason for their use is clearly ex-

plained; they are reconciled to the equivalent IFRS 

figure; and they are not given prominence over the 

equivalent IFRS figure.

Risk review process

The Audit  Committee  is  responsible  for  reviewing 

the financial risks and the internal controls relating 

thereto but the Board as a whole has responsibili-

ty for reviewing the overall business risks and risk 

management  framework.  The  Group’s  principal 

risks and uncertainties are set out in the Strategic 

Report together with mitigating actions and the in-

ternal controls and risk management procedures

52

ANNUAL REPORT

Remuneration Committee

Remuneration Committee Report

Dear Shareholder

As  Chairman  of  Pelatro’s  Remuneration  Commit-

tee, I present the Remuneration Committee Report 

for the year ended 31 December 2021, which has 

been  prepared  by  the  Committee  and  approved 

by  the  Board. As  an AIM  company,  the  Directors’ 

Remuneration Report Regulations do not apply to 

Pelatro  and  so  the  report  that  follows  is  disclosed 

voluntarily and has not been subject to audit.

The  Remuneration  Committee  is  responsible  for 

determining  the  remuneration  policy  for  the  Exec-

utive Directors, and for overseeing the Company’s 

long-term incentive plans. The Board as a whole is 

responsible  for  determining  non-executive  Direc-

tors’ remuneration.

In setting the Group’s remuneration policy, the Re-

muneration Committee considers a number of fac-

tors including the following

• 

salaries and benefits available to executive di-

rectors of comparable companies

• 

the need to both attract and retain executives of 

appropriate calibre; and

• 

the continued commitment of executives to the 

Group’s  development  through  appropriate  in-

centive arrangements

Consistent with this policy, benefit packages award-

ed  to  executive  directors  comprise  a  mix  of  basic 

salary  and  performance-related  remuneration  that 

is  designed  as  an  incentive.  The  remuneration 

packages comprise the following elements:

• 

base salary: the Remuneration Committee sets 

base salaries to reflect responsibilities and the 

skills, knowledge and experience of the individ-

ual;

• 

bonus scheme: the executive directors are eli-

gible to receive a bonus dependent on both in-

dividual and Group performance as determined 

by the Remuneration Committee;

• 

equity:  share  options  (for  non-founder  execu-

tive directors); and

• 

provision  of  car  (leased  or  purchased),  and 

company  contribution  into  a  personal  pension 

scheme (in the UK only)

Purchased  cars  remain  the  property  of  the  Group 

and the annual benefit to the individual comprises 

(i)  the  interest  cost  on  the  loan  taken  to  fund  the 

purchase;  (ii)  the  depreciation  on  the  vehicle  and 

(iii) sundry expenses defrayed by the Group.

The  Committee  will  continue  to  monitor  market 

trends and developments in order to assess those 

relevant for the Group’s future remuneration policy.

Remuneration decisions for 2021

Both  Subash  Menon  and  Sudeesh Yezhuvath  de-

clined  to  take  a  bonus  payment  in  the  previous 

year, pending our trading conditions returning to a 

more  normalised  footing.  Difficult  operating  condi-

tions have continued this year from the COVID-19 

pandemic, but staff have been increasingly able to 

return  to  the  offices  and  the  executive  team  have 

now started to travel again from our Indian centre. 

Against this backdrop, significant progress has still 

been made across the business and performance 

bonuses  have  been  awarded  to  each  of  the  three 

executive directors. Under our existing Bonus Plan 

for the executive team, there are six broad targets 

for any performance bonus award, allocated 

ANNUAL REPORT

53

proportionally to the executives;

• 

• 

• 

• 

• 

• 

sales - the total contract value signed in the period

revenue - total revenue for the period

net result - the net Result for the period

share price change

accounts receivable and DSO

status reporting and pipeline plus product releases

These are in addition to an assessment of overall progress being made in the business. Accordingly, notwith-

standing the disappointing performance of our share price over the period, performance bonuses have been 

made

Richard Day
Chairman of the Remuneration Committee

20 May 2022

54

ANNUAL REPORT

Companies Act 2006
s. 172 statement

(a) The likely consequences of any decision in 

the long term

Supporting each key decision, the Board are given 

The Board acknowledges its responsibilities under 

access  to  management  papers  which  set  out  the 

the Companies Act 2006 (the “Act”) and below sets 

potential outcome of decisions. The papers include 

out  the  requirements  of  the  Act  and  in  particular 

diligence  on  the  financial  impact  via  forecasts,  as 

section 172(1), and the key processes and consid-

well as non-financial factors and how the decision 

erations  that  demonstrate  how  the  Directors  dis-

fits  with  the  strategy  of  the  Company.  Where  ap-

charge their duties and promote the success of the 

propriate, the Board will delegate responsibility to a 

Company. References to the Company include the 

sub-committee of Directors for areas such as M&A, 

wider Group where relevant. 

investor relations and so on.

As noted in the Corporate Governance Report, the 

Board typically meet 6 times a year with papers cir-

culated in advance to allow the Directors to fully un-

derstand the performance and position of the Com-

pany, alongside matters arising for decision. Each 

decision that is made by the Directors is supported 

by analyses of the possible outcomes so that an ed-

ucated decision can be made based upon the likely 

impact on the Company, so a decision can be made 

which best promotes the success of the Company 

and what impact there may be on the wider stake-

holder group.

(b) The interests of the Company’s employees

The Directors actively consider the interest of em-

ployees in all major decisions. The Directors’ Report 

and Corporate Governance report set out in greater 

detail Pelatro’s policy towards its employees. Value 

is  created  through  innovation  and  customer  ser-

vice,  which  is  a  product  of  motivated  employees. 

Like 2020, 2021 has been a challenging year for all 

employees, both corporately and personally. 

(c) The need to foster the Company’s business 

relationships  with  suppliers,  customers  and 

Decisions  of  the  Board  take  into  account  not  just 

others

short-term, but also medium- and long-term conse-

quences,  which  are  carefully  considered  and  bal-

anced, having regard to the needs and priorities of 

the  business,  its  customers,  partners,  employees 

and other stakeholders. For example, the decision 

to prioritise recurring revenue contracts as opposed 

to license contracts, leading to a reduction in short-

term  revenue,  was  based  on  the  view  that  this 

strengthens customer relationships, creates a more 

stable revenue stream and boosts the value of the 

business in the long-term.

Pelatro’s  success  also  depends  on  strategic  rela-

tionships  with  key  partners,  customers  and  sup-

pliers,  so  the  Board  maintains  ongoing  oversight 

of  these.  Management  packs  report  to  the  Board 

on  the  status  of  key  relationships,  which  have 

Board-level  engagement  from  an  operational  per-

spective  through  the  CEO  and  the  COO.  Product 

performance is constantly monitored, and custom-

er feedback continuously captured through regular 

account  meetings,  which  are  always  attended  by 

management-level,  and  often  director-level  repre-

Factors (a) to (f) below, are all taken into account 

sentatives.

during the decision-making process. 

ANNUAL REPORT

55

(d) The impact of the Company’s operations on 

make a major contribution to the overall quality of 

the community and environment

life of our employees which may otherwise be out 

The  Company  takes  its  responsibility  within  the 

of their reach.

community  and  wider  environment  seriously  and 

The  Board’s  adoption  and  application  of  the  QCA 

acknowledges that more can be done. Pelatro is a 

Corporate Governance Code further supports these 

global company and has based itself in strategic lo-

principles, with more detail of the steps Pelatro has 

cations for the long term.  The Company has a rela-

taken set out in the disclosures against the relevant 

tively low carbon footprint in terms of its operations, 

Principles of the Code, which can be found in the 

but  acknowledges  improvements  can  always  be 

section on Corporate Governance and on the Pela-

made,  particularly  as  travel  schedules  can  be  ex-

tro website at:

tensive. In normal times employees typically would 

travel  for  three  activities  –  sales,  implementation 

https://www.pelatro.com/investors/corporate-gov-

and support. With regard to sales, whilst traveling is 

ernance/.

essential and much more helpful to progress vari-

ous cases, video conferencing as a tool can replace 

(e)  The  desirability  of  the  Group  maintaining  a 

physical meetings to a limited extent. With respect 

reputation for high standards of business con-

to  implementation  and  support,  the  Company  has 

duct

always been keen to minimise the need for on-site 

activity  to  minimise  costs,  hence  implementation 

The Directors and the Group are committed to high 

and  support  processes  lend  themselves  very  well 

standards  of  business  conduct  and  governance. 

to remote handling; in fact the Group has managed 

The  Group  has  fully  adopted  the  QCA  Corporate 

successfully to transition almost entirely to remote 

Governance  Code.  Additionally,  where  there  is  a 

implementation this year with a consequent reduc-

need to seek advice on particular issues, the Board 

tion  of  both  costs  and  environmental  impact.  Fur-

will  seek  advice  from  its  lawyers  and/or  nominat-

ther  information  on  our  environmental  impact  and 

ed adviser to ensure the consideration of business 

the steps being taken to mitigate it are set out in our 

conduct, and its reputation is maintained.

Environmental, Social and Governance report.

(f)  The  need  to  act  fairly  between  members  of 

Pelatro  seeks  to  make  a  positive  contribution  to 

the Company

its  community,  at  local  and  global  levels,  and  to 

minimize as far as possible its impact on the envi-

The  Directors  regularly  meet  with  investors  and 

ronment. Pelatro backs its employees’ interests in 

strive to give equal access to all investors and po-

community  activities,  supporting  them  in  terms  of 

tential  investors.  We  have  enhanced  this  contact 

time to attend to these commitments and financial 

this  coming  year  by  increasing  use  of  online  plat-

backing. Of particular note is the Group’s commit-

forms  giving  private  investors  access  to  the  man-

ment to employing graduates and others from local 

agement team.

second-tier villages in India, hence enabling us to

56

ANNUAL REPORT

Through its advisers, the Directors seek and obtain feedback from meetings with investors and incorporate 

such feedback into its decision-making processes where appropriate. Where conflicting needs arise, advice is 

sought from the wider Board and, as necessary, from advisers. Through the careful balancing of stakeholder 

needs, Pelatro seeks to promote success for the long-term benefit of shareholders.

ANNUAL REPORT

57

Environmental, Social and 
Governance Statement

Environmental

Being  a  provider  of  services  to  telcos,  we  are  not 

directly involved in the direct manufacture of harm-

We as a company are mindful of our various Envi-

ful substances or products. In more normal times, 

ronmental, Social and Governance (“ESG”) obliga-

our  operations  are  predominantly  office-based  or 

tions and welcome the opportunity to engage with 

delivered from the offices of our customers, where 

our  stakeholders  on  the  various  considerations, 

we  can  monitor  and  control  our  energy  and  water 

measures and steps we follow in this regard. As a 

consumption as well as waste production more ef-

technology  and  support  services  company  to  the 

fectively. However, with the widespread lockdowns 

telco  industry,  we  are  not  engaged  in  any  manu-

continuing to be felt particularly in India where most 

facturing  process  directly  producing  harmful  sub-

of our operations are based and, as a result of the 

stances  or  products.  However,  we  are  mindful  of 

COVID-19  pandemic,  our  office  occupancy  is  still 

the  sustainable  conservation  of  natural  resources 

around  the  35%  level  and  our  teams  have  been 

and monitor and control our energy and water con-

predominantly working from home. As such, these 

sumption as well as our waste production. All em-

measures are not currently relevant. 

ployees  are  valued  members  of  the  team  and  we 

seek to implement provisions to retain and incentiv-

Social

ise them in a fair and open way. We have adopted 

the Quoted Companies Alliance Corporate Gover-

A  key  ethos  at  Pelatro  is  encouraging  our  talent-

nance Code and believe that strong and transpar-

ed people to do well with us and giving them every 

ent  governance  policies  are  not  only  fair  but  also 

opportunity to succeed. Our main research and de-

good business and a key ingredient of our success.

velopment operations is at our sites in Bangalore, 

India  and,  by  the  nature  of  our  business,  most  of 

With  the  increasing  focus  on  ESG  issues  around 

our intake of new employees are graduates. There 

the world and the widespread concern over sustain-

is a wide talent pool available from the major cities 

able conservation of natural resources, we present 

in  India;  however,  we  also  have  an  active  recruit-

below our key ESG metrics. In reporting these met-

ment drive of approximately 30% of our intake from 

rics,  we  have  carefully  noted  the  message  from 

the second-tier villages as well, where opportunities 

the  stakeholders  in  our  business  that  they  do  not 

to progress in an international technology company 

feel one size fits all: they would rather have a rel-

such as Pelatro can be more limited.  As such, we 

evant  review  with  the  right  metrics,  appropriate  to 

are able to make a major contribution to the overall 

the company. We also consider that a responsible 

quality of lives of our employees which may other-

corporate outlook helps us demonstrate the quality 

wise be out of their reach. 

of our management, identify how we are mitigating 

exposure to any business risks and work on areas 

Pelatro recognises the importance of investing in its 

where we can leverage business opportunities. 

employees  and  provides  opportunities  for  training 

and personal development, as well as encouraging 

58

ANNUAL REPORT

the involvement of employees in the planning and 

the obligation to promote universal respect for and 

direction of their work.

Employee turnover

Tax paid (% of turnover)

Male/female employee ratio

Health & Safety events in year

Employees participating in share scheme

30%

4%

3/1

None

19%

The  pandemic  this  year  has  seen  a  necessary 

change  in  working  practices,  with  national  lock-

observance of human rights and fundamental free-

doms for all, without distinction as to race, religion, 

gender, language or disability.

Independent board members

CEO cash compensation v UK median earnings

Chairman/CEO role split

40%

6.1x

Yes

Adheres to Corporate Governance Code

Yes-QCA

downs  in  various  countries.  Mindful  of  our  overall 

Fuller details and information on the way the Board 

employee well-being, we have sought to be flexible 

operates and the various committees of our Board 

and supportive of their needs, as well as those of 

is  set  out  in  the  separate  corporate  governance 

our  business.  We  have  run  various  support  pro-

section in this report. 

grammes open to our employees to attend remote-

ly, such as: ergonomics during working from home, 

run by a physiotherapist; nutrition during work and 

also  nutrition  for  women’s  common  health  prob-

lems,  run  by  a  nutrition  expert;  mental  well-being; 

and free counselling by certified counsellors.

Governance

We  have  a  diversity  on  our  Board  of  various  skill 

sets, experience and qualities, with members from 

Asia, the Netherlands and the United Kingdom. We 

believe  that  good  governance  is  also  good  busi-

ness,  with  transparency  helping  to  build  trust  and 

confidence with our stakeholders.   

Pelatro aims to conduct its business with integrity, 

respecting the different cultures and the dignity and 

rights of individuals in the countries where it oper-

ates. The Group supports the UN Universal Decla-

ration of Human Rights and recognises

ANNUAL REPORT

59

Directors’ Report

For the year ended 31 December 2021

Directors’ responsibilities

The Directors present their annual report on the af-

fairs  of  the  Group,  together  with  the  consolidated 

financial statements and independent auditor’s re-

port, for the year ended 31 December 2021.

Principal activities

The Pelatro Group provides specialised, enterprise 

class software solutions, principally through its flag-

ship  software  suite  mViva,  to  telecommunication 

companies  (“telcos”),  who  face  a  series  of  chal-

lenges  including  market  maturity,  saturation  and 

customer  churn.  Pelatro’s  software  enhances  the 

telco’s  understanding  of  its  customers  and  hence 

its  engagement  with  them,increasing  revenue  en-

The Directors are responsible for preparing the an-

nual report and the financial statements for each fi-

nancial year in accordance with applicable law and 

regulations.  Company  law  requires  the  Directors 

to  prepare  financial  statements  for  each  financial 

year. Under that law the Directors have elected to 

prepare the financial statements in accordance with 

UK-adopted 

international  accounting  standards 

and applicable law.

Under company law the Directors must not approve 

the  financial  statements  unless  they  are  satisfied 

that  they  give  a  true  and  fair  view  of  the  state  of 

affairs  of  the  Company  and  the  Group  and  of  the 

profit or loss of the Group for that period. 

In preparing these financial statements, the Direc-

hancement,  enabling  smart  pricing  bundling,  pre-

tors are required to:

dicting churn and plugging revenue leakages.

The  software  can  be  extended  further  to  enable 

data monetisation. 

Pelatro is well positioned in the Multichannel Mar-

keting  Hub  space  (MMH)  -  this  is  technology  that 

orchestrates  a  customer’s  communications  and 

offers to customer segments across multiple chan-

nels to include websites, social media, apps, SMS, 

USSD and others.

Further  information  on  the  Group’s  activities,  its 

prospects  and  likely  future  developments  is  given 

in the sections titled “Strategic Report” and “Finan-

cial Statements”.

• 

select suitable accounting policies and then ap-

ply them consistently;

•  make  judgements  and  accounting  estimates 

that are reasonable and prudent.

• 

state whether applicable accounting standards 

have been followed, subject to any material de-

partures  disclosed  and  explained  in  the  finan-

cial statements; and

• 

prepare  the  financial  statements  on  the  going 

concern basis unless it is inappropriate to pre-

sume  that  the  Company  will  continue  in  busi-

ness

 
 
60

ANNUAL REPORT

The Directors are responsible for keeping adequate 

Directors and their interests

accounting records that are sufficient to show and 

explain  the  Company’s  transactions  and  disclose 

The  Directors  who  served  during  the  year  are  as 

with reasonable accuracy at any time the financial 

shown below:

position  of  the  Company  and  enable  them  to  en-

sure  that  the  financial  statements  comply  with  the 

requirements  of  the  Companies  Act  2006.  They 

Richard Day        

Chairman

Nic Hellyer 

             Chief Financial Officer

are  also  responsible  for  safeguarding  the  assets 

Subash Menon               Managing Director

of  the  Company  and  hence  for  taking  reasonable 

Pieter Verkade               Non-Executive 

steps for the prevention and detection of fraud and 

other irregularities. They are further responsible for 

ensuring that the Report of the Directors and other 

information  included  in  the Annual  Report  and  Fi-

nancial Statements is prepared in accordance with 

applicable law in the United Kingdom. 

Website publication

Sudeesh Yezhuvath 

Executive Director

In accordance with the Company’s articles Sudeesh 

Yezhuvath will retire by rotation at the Annual Gen-

eral Meeting and, being eligible, will offer himself for 

re-election.

The Directors at 31 December 2021 and their ben-

eficial interests in the share capital of the Company 

The  maintenance  and  integrity  of  the  Pelatro  Plc 

web site, which includes compliance with AIM Rule 

were as follows:

26, is the responsibility of the Directors.

Name of Director

Number of Ordinary 
Shares of 2.5p each

Options over 
Ordinary shares

Financial instruments

Subash Menon 1

9,684,244

Information about the use of financial instruments by 

the Company and its subsidiaries and the Group’s 

financial risk management policies are given in note 

28 of the financial statements.

Nic Hellyer 2

Richard Day

Pieter Verkade

105,000

19,475

-

Sudeesh Yezhuvath 1

3,309,309

-

-

83,000

18,000

-

1 held in the name of Bannix Management LLP

2 52,600 Ordinary shares held by his wife, Dr Fawzia Ali

    
ANNUAL REPORT

61

No changes took place in the beneficial interests of the Directors between 31 December 2021 and 20 May 

2022.

The market price of the Ordinary Shares at 31 December 2021 was 29.8p and the range during the year was 

29.5p to 61.0p.

Substantial shareholdings

As at 20 May 2022, the Company had received notification (or is otherwise aware) of the following significant 

interests in the ordinary share capital of the Company*:

Name of Holder

Bannix Management LLP*

Rathbones Investment 

Management

Herald Investment 
Management

Number of
Ordinary Shares

12,993,553

3,116,205

1,962,035

Percentage of Issued Share Capital

28.6%

6.9%

4.3%

* Bannix Management LLP (“Bannix”) is the investment vehicle of Kiran Menon, Varun Menon and Sudeesh Yezhuvath, who hold shares in Bannix proportional to the interests shown 

in “Directors’ interests” above

Corporate governance

The Company has formalised the following matters by Board resolution:

• 

• 

a formal schedule of Board responsibilities;

the procedure for Directors to take independent professional advice if necessary, at the Company’s ex-

pense;

• 

the procedure for the nomination and appointment of non-executive Directors, for specified periods and 

without automatic re-appointment; and

• 

establishment of and written terms of reference for an audit, nomination and remuneration committees

62

Internal control

ANNUAL REPORT

The Board has overall responsibility for ensuring that the Group maintains a system of internal control to pro-

vide its members with reasonable assurance regarding the reliability of financial information used within the 

business and for publication, and that assets are safeguarded. There are inherent limitations in any system of 

internal control and accordingly even the most effective system can provide only reasonable, and not absolute, 

assurance with respect to the preparation of accurate financial information and the safeguarding of assets.

The  key  features  of  the  internal  control  system  that  operated  throughout  the  year  are  described  under  the 

following headings:

• 

control environment - particularly the definition of the organisation structure and the appropriate delegation 

of responsibility to operational management

• 

identification and evaluation of business risks and control objectives - particularly through a formal process 

of consideration and documentation of risks and controls which is periodically undertaken by the Board

•  main control procedures, which include the setting of annual and longer-term budgets and the monthly 

reporting of performance against them, agreed treasury management and physical security procedures, 

formal capital expenditure and investment appraisal approval procedures and the definition of authorisa-

tion limits (both financial and otherwise).

•  monitoring, particularly through the regular review of performance against budgets and the progress of 

development and sales undertaken by the Board.

The Board reviews the operation and effectiveness of this framework on a regular basis. The Directors consid-

er that there have been no weaknesses in internal controls that have resulted in any losses, contingencies or 

uncertainties requiring disclosures in the financial statements.

Going concern 

 The Group’s business activities, together with the factors likely to affect its future development, performance 

and position are set out in the Strategic Report; the financial position of the Group, its cash flows, liquidity 

position and borrowing facilities are described in the notes to the financial statements, in particular in the con-

solidated cash flow statement, in Note 23 “Loans and borrowings” and Note 28 “Financial instruments”.

The financial statements have been prepared on a going concern basis. Overall, the Directors are of the view 

that the Group has adequate financing to be able to meet its financial obligations for a period of at least 12 

months from the date of approval of this annual report and financial statements.

ANNUAL REPORT

63

Events after the reporting date

There have been no significant events which have occurred subsequent to the reporting date.

Research and development

Details of the Group’s activities on research and development during the year are set out in the Financial Re-

view.

Auditor

Each of the persons who are Directors of the Company at the date when this report was approved confirms 

that:

• 

so far as the Director is aware, there is no relevant audit information (as defined in the Companies Act 

2006) of which the Company’s auditor is unaware; and

• 

the Director has taken all steps that he ought to have taken as a Director to make himself aware of any 

relevant audit information (as defined in the Companies Act 2006) and to establish that the Company’s 

auditor is aware of that information.

This confirmation is given and should be interpreted in accordance with the provisions of section 418 of the 

Companies Act 2006.

The Directors intend to place a resolution before the Annual General Meeting to appoint Crowe U.K. LLP as 

auditor for the following year.

Liability insurance for Company officers

As permitted by section 233 of the Companies Act 2006, the Company has purchased insurance cover for the 

Directors against liabilities that might arise in relation to the Group.

Coronavirus/COVID-19

Whilst the Group suffered some impact of in-country restrictions during the year due to the coronavirus pan-

demic,  such  restrictions  have  now  been  partly  or  fully  lifted  in  the  principal  countries  in  which  the  Group 

operates. This, as well as a gradual “return to normal” on the part of our customers and the global rollout of 

vaccination programmes, means that the Directors consider that coronavirus no longer presents a material 

risk to the Group.

64

ANNUAL REPORT

By order of the Board

Nic Hellyer
Company Secretary

49 Queen Victoria Street 

London

EC4N 4SA 

20 May 2022

ANNUAL REPORT

65

Independent Auditors’ 
Report 

For the year ended 31 December 2021

Opinion

• 

the Group financial statements have been prop-

erly  prepared  in  accordance  with  UK-adopted 

international accounting standards; 

• 

the Parent Company financial statements have 

been  properly  prepared  in  accordance  with 

United  Kingdom  Generally Accepted Account-

ing Practice; and 

We have audited the financial statements of Pela-

tro  Plc  (the  “Parent  Company”)  and  its  subsidiar-

• 

the financial statements have been prepared in 

accordance with the requirements of the Com-

ies (the “Group”) for the year ended 31 December 

panies Act 2006

2021, which comprise:

• 

the Group statement of comprehensive income 

for the year ended 31 December 2021;

• 

the Group and Parent Company statements of 

financial position as at 31 December 2021;

• 

the Group statement of cash flows for the year 

then ended;

• 

the Group and Parent Company statements of 

changes in equity for the year then ended; and

• 

the notes to the financial statements, including 

a summary of significant accounting policies

The financial reporting framework that has been ap-

plied in the preparation of the group financial state-

ments  is  applicable  law  and  UK-adopted  interna-

Basis for opinion 

We  conducted  our  audit  in  accordance  with  Inter-

national  Standards  on  Auditing  (UK)  (ISAs  (UK)) 

and applicable law. Our responsibilities under those 

standards  are  further  described  in  the  Auditor’s 

responsibilities  for  the  audit  of  the  financial  state-

ments section of our report. We are independent of 

the  Group  in  accordance  with  the  ethical  require-

ments that are relevant to our audit of the financial 

statements  in  the  UK,  including  the  FRC’s  Ethical 

Standard,  and  we  have  fulfilled  our  other  ethical 

responsibilities  in  accordance  with  these  require-

ments. We believe that the audit evidence we have 

obtained  is  sufficient  and  appropriate  to  provide  a 

tional accounting standards. The financial reporting 

basis for our opinion.

framework that has been applied in the preparation 

of  the  parent  company  financial  statements  is  ap-

plicable law and United Kingdom Accounting Stan-

dards, including Financial Reporting Standard 101 

Reduced Disclosures Framework (United Kingdom 

Generally Accepted Accounting Practice).

In our opinion:

• 

the  financial  statements  give  a  true  and  fair 

view of the state of the Group’s and of the Par-

Conclusions relating to going concern

In auditing the financial statements, we have con-

cluded that the directors’ use of the going concern 

basis of accounting in the preparation of the finan-

cial  statements  is  appropriate.  Our  evaluation  of 

the directors’ assessment of the ability of the Group 

and Parent Company to continue to adopt the going 

concern basis of accounting included the following 

ent Company’s affairs as at 31 December 2021 

procedures:

and of the Group’s loss for the year then ended;

 
66

ANNUAL REPORT

•  Obtaining  the  directors’  assessment  of  going 

approximately 2% EBITDA, a key reporting metric. 

concern  which  covered  the  period  to  31  De-

Parent’s materiality was determined to be $39,000. 

cember 2023 and included a range of scenarios

•  Evaluating the reasonableness of the assump-

We use a different level of materiality (“performance 

tions used in the assessment including obtain-

materiality”)  to  determine  the  extent  of  our  testing 

ing  details  of  the  latest  sales  pipeline  and  the 

for  the  audit  of  the  financial  statements.  Perfor-

current cash position

mance materiality is set based on the audit materi-

•  Considering the plausibility of potential actions 

ality as adjusted for the judgements made as to the 

that the directors could take to preserve cash in 

entity risk and our evaluation of the specific risk of 

a ‘worst case scenario’ position.

each audit area having regard to the internal control 

environment. This  is  set  at  $39,000  for  the  Group 

Based  on  the  work  we  have  performed,  we  have 

and $27,000 for the Parent.

not identified any material uncertainties relating to 

events or conditions that, individually or collectively, 

Where considered appropriate performance mate-

may cast significant doubt on the group and parent 

riality may be reduced to a lower level, such as, for 

company’s  ability  to  continue  as  a  going  concern 

related  party  transactions  and  directors’  remuner-

for a period of at least twelve months from when the 

ation.

financial statements are authorised for issue.

Our  responsibilities  and  the  responsibilities  of  the 

We agreed with the Audit Committee to report to it 

directors  with  respect  to  going  concern  are  de-

all identified errors in excess of $1,700. Errors be-

scribed in the relevant sections of this report.

low that threshold would also be reported to it if, in 

our opinion as auditor, disclosure was required on 

Overview of our audit approach

qualitative grounds.

Materiality

Overview of the scope of our audit

In planning and performing our audit we applied the 

Whilst the Parent Company’s activity and account-

concept  of  materiality.  An  item  is  considered  ma-

ing is in the United Kingdom, the main activity of the 

terial if it could reasonably be expected to change 

Group  is  accounted  for  from  its  operating  location 

the  economic  decisions  of  a  user  of  the  financial 

in India.

statements. We used the concept of materiality to 

both focus our testing and to evaluate the impact of 

In  establishing  our  overall  approach  to  the  Group 

misstatements identified.

audit,  we  determined  the  type  of  work  that  need-

Based  on  our  professional  judgement,  we  deter-

us,  as  the  group  audit  engagement  team.  Where 

mined  overall  materiality  for  the  Group  financial 

the finance functions are based in India work was 

statements as a whole to be $56,000, based on 

performed  with  the  assistance  of  a  Crowe  Global 

ed to be undertaken at each of the components by 

network firm locally as a subcontracting auditor.

ANNUAL REPORT

67

The group audit team led by the Group audit partner was ultimately responsible for the scope and direction of 

the audit process. The group audit team interacted regularly with the local team during various stages of the au-

dit and were responsible for the scope and direction of the audit process and as part of the audit the Group audit 

partner had meeting calls with the local audit team. This, together with the additional procedures performed at 

Group level, gave us appropriate evidence for our opinion on the Group financial statements..

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit 

of  the  financial  statements  of  the  current  period  and  include  the  most  significant  assessed  risks  of  material 

misstatement  (whether  or  not  due  to  fraud)  that  we  identified. These  matters  included  those  which  had  the 

greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing the efforts of 

the engagement team. These matters were addressed in the context of our audit of the financial statements as 

a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

We identified going concern as a key audit matter and have detailed our response in the conclusions relating 

to going concern section above.

This is not a complete list of all risks identified by our audit.

Key audit matter

How the scope of our audit addressed the key audit matter

Capitalisation of development costs

As disclosed in note 18, the Group has capitalised approximately 

We obtained an understanding of the processes and controls over 

$2.6 million of development costs relating to the development of 

the recognition of research and development expenses. 

the mViva product.

We  have  focussed  on  this  because  research  and  development 

represents  a  significant  part  of  this  business  and  judgement  is 

required  in  determining  the  appropriate  accounting  treatment.

We have evaluated the appropriateness of the capitalisation of the 

development  expenditure  by  discussing  with  management  and 

obtaining  a  technical  overview  of  the  developments  made  to  the 

mViva software in the year, we challenged management to ensure 

that the developments were capital in nature and did not relate to 

routine software maintenance. As part of this work we met with the 

The Directors use judgement to determine whether research and 

development  costs  should  be  expensed  or  whether  they  meet 

Head  of  Technology.

the  criteria  for  capitalisation.  This  criteria  includes  assessing 

Tests of detail included;

whether  the  product  being  developed  is  commercially  feasible, 

• 

testing 

the  allocation  of  overhead  costs 

to  capitalised 

whether  the  Group  has  adequate  technical,  financial  and  other 

development 

costs 

for  mathematical  accuracy  and 

required resources to complete the development and whether the 

reasonableness including challenging whether the overheads 

costs will be fully recovered through future sale or licensing of the 

were  directly  attributable  to  the  software  development  and 

product.  The  Directors  determined  that  the  development  costs 

agreeing  underlying  data  to  headcount  information;

meet the criteria for capitalisation.

• 

On  a  sample  basis,  we  tested  the  amounts  allocated  to 

development costs to underlying payroll records and invoices; 

and

• 

Reviewing the pipeline of potential work to assess whether the 

software still has commercial potential.

68

ANNUAL REPORT

Key audit matter

How the scope of our audit addressed the key audit matter

The  capitalisation  of  intangibles  and  assessment  of  indications 

We considered, challenging management where appropriate, as to 

of  impairment  is  included  within  note  4  as  an  area  of  critical 

whether there were indications the carrying value of the asset may 

accounting  estimate  and  judgement.  The  accounting  policy  for 

be impaired.

intangibles  is  outlined  in  note  3.

Revenue recognition 

The  Group’s  operating  revenue  arises  from  mViva  products. 

We selected a sample of contracts to ensure that the performance 

Customer  contracts  can  contain  multiple  different  performance 

obligations  had  been  correctly  identified,  the  transaction  price 

obligations  with  different  revenue  recognition  points.  We 

allocated appropriately and evidence existed of the satisfaction of 

considered  the  risk  that  the  incorrect  application  of  the  policy 

those  performance  obligations  before  revenue  was  recognised. 

could  result  in  material  error.

For  support  and  maintenance  revenue  recognised  over  time  we 

reperformed  the  calculation  on  the  recognition  of  revenue  for  a 

sample  of  contracts.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming 

our opinion thereon, and we do not provide a separate opinion on these matters.

ANNUAL REPORT

Other information

69

• 

the  Directors’  report  and  strategic  report  have 

been  prepared  in  accordance  with  applicable 

The  other  information  comprises  the  information 

legal requirements.

included in the annual report other than the finan-

cial  statements  and  our  auditor’s  report  thereon. 

Matters  on  which  we  are  required  to  report  by 

The directors are responsible for the other informa-

exception

tion. Our opinion on the financial statements does 

not cover the other information and, except to the 

In light of the knowledge and understanding of the 

extent  otherwise  explicitly  stated  in  our  report,  we 

Group and the Parent Company and their environ-

do  not  express  any  form  of  assurance  conclusion 

ment obtained in the course of the audit, we have 

thereon. In connection with our audit of the financial 

not identified material misstatements in the strate-

statements,  our  responsibility  is  to  read  the  other 

gic report or the Directors’ report.

information and, in doing so, consider whether the 

other information is materially inconsistent with the 

We have nothing to report in respect of the following 

financial  statements  or  our  knowledge  obtained 

matters where the Companies Act 2006 requires us 

in  the  audit  or  otherwise  appears  to  be  materially 

to report to you if, in our opinion:

misstated. If we identify such material inconsisten-

cies  or  apparent  material  misstatements,  we  are 

• 

adequate  accounting  records  have  not  been 

required  to  determine  whether  there  is  a  material 

kept  by  the  Parent  Company,  or  returns  ade-

misstatement in the financial statements or a mate-

quate for our audit have not been received from 

rial misstatement of the other information. If, based 

branches not visited by us; or

on the work we have performed, we conclude that 

• 

the  Parent  Company  financial  statements  are 

there is a material misstatement of the other infor-

not  in  agreement  with  the  accounting  records 

mation, we are required to report that fact.

and returns; or

• 

certain  disclosures  of  Directors’  remuneration 

We have nothing to report in this regard.

specified by law are not made; or

•  we  have  not  received  all  the  information  and 

explanations we require for our audit.

Opinion  on  other  matters  prescribed  by  the 

Companies Act 2006

Responsibilities  of  the  Directors  for  the  finan-

In our opinion based on the work undertaken in the 

course of our audit:

cial statements

As explained more fully in the Directors’ responsi-

bilities statement set out on page 59, the Directors 

• 

the information given in the strategic report and 

are responsible for the preparation of the financial 

the  Directors’  report  for  the  financial  year  for 

statements and for being satisfied that they give a 

which the financial statements are prepared is 

true and fair view, and for such internal control as 

consistent with the financial statements; and

the Directors determine is necessary to enable the

 
70

ANNUAL REPORT

preparation  of  financial  statements  that  are  free 

We obtained an understanding of the legal and reg-

from  material  misstatement,  whether  due  to  fraud 

ulatory  frameworks  within  which  the  company  op-

or error.

erates, focusing on those laws and regulations that 

have a direct effect on the determination of mate-

In preparing the financial statements, the Directors 

rial amounts and disclosures in the financial state-

are responsible for assessing the Group’s and Par-

ments. The laws and regulations we considered in 

ent Company’s ability to continue as a going con-

this  context  were  the  relevant  company  law  and 

cern,  disclosing,  as  applicable,  matters  related  to 

taxation legislation in the UK and India, the Group’s 

going  concern  and  using  the  going  concern  basis 

primary operating locations. 

of accounting unless the Directors either intend to 

liquidate  the  group  or  the  Parent  Company  or  to 

We  identified  the  greatest  risk  of  material  impact 

cease  operations,  or  have  no  realistic  alternative 

on  the  financial  statements  from  irregularities,  in-

but to do so.

cluding fraud, to be the override of controls by man-

agement  and  the  inappropriate  use  of  accounting 

Auditor’s responsibilities for the audit of the fi-

estimates  and  judgements  to  achieve  a  particular 

nancial statements

financial  reporting  outcome.  Our  audit  procedures 

to respond to these risks included enquiries of man-

Our objectives are to obtain reasonable assurance 

agement about their own identification and assess-

about whether the financial statements as a whole 

ment of the risks of irregularities, sample testing on 

are  free  from  material  misstatement,  whether  due 

the  posting  of  journals  and  reviewing  accounting 

to  fraud  or  error,  and  to  issue  an  auditor’s  report 

estimates for bias.

that includes our opinion. Reasonable assurance is 

a high level of assurance but is not a guarantee that 

Owing to the inherent limitations of an audit, there is 

an  audit  conducted  in  accordance  with  ISAs  (UK) 

an unavoidable risk that we may not have detected 

will always detect a material misstatement when it 

some material misstatements in the financial state-

exists. Misstatements can arise from fraud or error 

ments, even though we have properly planned and 

and are considered material if, individually or in the 

performed  our  audit  in  accordance  with  auditing 

aggregate,  they  could  reasonably  be  expected  to 

standards.  We are not responsible for preventing 

influence the economic decisions of users taken on 

non-compliance and cannot be expected to detect 

the basis of these financial statements.

non-compliance with all laws and regulations. 

Irregularities,  including  fraud,  are  instances  of 

These  inherent  limitations  are  particularly  signif-

non-compliance  with  laws  and  regulations.  We 

icant  in  the  case  of  misstatement  resulting  from 

design procedures in line with our responsibilities, 

fraud  as  this  may  involve  sophisticated  schemes 

outlined above, to detect material misstatements in 

designed  to  avoid  detection,  including  deliberate 

respect of irregularities, including fraud. The extent 

failure to record transactions, collusion or the provi-

to  which  our  procedures  are  capable  of  detecting 

sion of intentional misrepresentations.

irregularities, including fraud is detailed below:

ANNUAL REPORT

71

A further description of our responsibilities for the audit of the financial statements is located on the Financial 

Reporting Council’s website at: 

www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 

of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Company’s 

members those matters we are required to state to them in an auditor’s report and for no other purpose. To the 

fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company 

and the Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Peter Gilligan 
(Senior Statutory Auditor)

for and on behalf of 

Crowe U.K. LLP

Statutory Auditor

London

20 May 2022

72

ANNUAL REPORT

Group Statement of Comprehensive Income
For the year ended 31 December 2021 

Revenue

Cost of sales and provision of services

Gross profit

Administrative expenses

Adjusted operating profit/(loss)

Exceptional items

Amortisation of acquisition-related intangibles

Share-based payments

Operating (loss)

Finance income

Finance expense

(Loss) before taxation

Income tax expense

(LOSS) FOR THE YEAR ATTRIBUTABLE TO OWNERS OF THE PARENT

Other comprehensive income/(expense):

Items that may be reclassified subsequently to profit or loss:

Exchange differences on translation of foreign operations

Items that may be reclassified subsequently to profit or loss:

Exchange differences on translation of equity balances

Other comprehensive income, net of tax

TOTAL COMPREHENSIVE INCOME FOR THE YEAR

Earnings per share

Note

5

6

7

18

11

12

13

14

2021

$’000
(audited)

7,266

(2,206)

2020

$’000
(audited)

4,020

(1,710)

_______

_______

5,060

2,310

(4,831)

_______

229

-

(686)

(32)

_______

(489)

44

(221)

(3,647)

_______

(1,337)

149

(686)

(32)

_______

(1,906)

64

(240)

_______

_______

(666)

(181)

_______

(847)

(2,082)

(375)

_______

(2,457)

(147)

31

50

_______

(97)

(55)

_______

(24)

(944)

(2,481)

Attributable to the owners of the Pelatro Group (basic and diluted)

15

(2.1)¢

(7.2)¢

The accompanying notes 1 to 31 are an integral part of these financial statements.

ANNUAL REPORT

73

Group Statement of Financial Position 

For the year ended 31 December 2021

Assets

Non-current assets

Intangible assets

Tangible assets

Right-of-use assets

Deferred tax assets

Contract assets

Trade receivables

Current assets

Contract assets

Trade receivables

Other assets

Cash and cash equivalents

TOTAL ASSETS

Liabilities

Non-current liabilities

Borrowings

Lease liabilities

Contract liabilities

Long-term provisions

Current liabilities

Short term borrowings

Lease liabilities

Trade and other payables

Contract liabilities

Provisions

TOTAL LIABILITIES

NET ASSETS

Note

2021

$’000
(audited)

2020

$’000
(audited)

18

19

20

21

21

21

21

22

23

24

25

26

23

24

25

25

26

11,453

982

240

14

606

163

11,649

1,218

308

16

751

149

_______

_______

13,458

14,091

555

4,793

315

3,331

609

3,335

485

1,805

_______

_______

8,994

22,452

6,234

20,325

608

80

278

202

_______

1,168

136

188

603

469

72

1,196

172

207

173

_______

1,748

244

174

1,093

495

163

_______

_______

1,468

2,636

2,169

3,917

19,816

16,408

74

ANNUAL REPORT

Issued share capital and reserves attributable to owners of the parent

Share capital

Share premium

Other reserves

Retained earnings

TOTAL EQUITY

Note

27

27

2021

$’000
(audited)

1,501

18,046

(639)

908

2020

$’000
(audited)

1,212

14,045

(583)

1,734

_______

_______

19,816

16,408

The financial statements of Pelatro Plc, registered number 10630166, were approved by the board of Direc-

tors and authorised for issue on 20 May 2022. They were signed on its behalf by:

Subash Menon 
Director

Nic Hellyer 
Director

The accompanying notes 1 to 31 are an integral part of the financial statements.

ANNUAL REPORT

75

Group Statement of Cash Flows

For the year ended 31 December 2021

Cash flows from operating activities

Profit/(loss) for the year

Adjustments for:

Income tax expense recognised in profit or loss

Finance income

Finance costs

Depreciation of tangible non-current assets

Profit on disposal of fixed assets

Amortisation of intangible non-current assets

Fair value adjustment on contingent consideration

Share-based payments

Foreign exchange gains/(losses)

Operating cash flows before movements in working capital

(Increase)/decrease in trade and other receivables

(Increase) in contract assets

Increase in trade and other payables

Increase/(decrease) in contract liabilities

Cash generated from operating activities

Income tax paid

Net cash generated from operating activities

Cash flows from investing activities

Development of intangible assets

Purchase of intangible assets

Acquisition of property, plant and equipment

Payment of earn out consideration relating to prior period acquisition

Net cash used in investing activities

Cash flows from financing activities

Proceeds from issue of ordinary shares, net of issue costs

Proceeds from borrowings

Repayment of borrowings

Repayments of principal on lease liabilities

Interest received

Interest paid

2021

$’000
(audited)

2020

$’000
(audited)

(847)

(2,457)

181

(44)

221

467

(10)

2,814

-

32

9

_______

2,823

(1,271)

206

(532)

45

_______

1,271

(258)

_______

1,013

(2,540)

(42)

(88)

-

_______

(2,670)

4,290

70

(748)

(173)

44

(203)

375

(20)

232

366

(10)

2,122

(149)

32

25

_______

516

2,229

(544)

676

(276)

_______

2,601

(339)

_______

2,262

(2,807)

(9)

(902)

(851)

_______

(4,569)

2,589

1,753

(919)

(171)

20

(185)

76

ANNUAL REPORT

Interest expense on lease liabilities

Net cash generated by/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents

Foreign exchange differences

Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

2021

$’000
(audited)

(25)

_______

3,255

1,598

(72)

1,805

_______

3,331

2020

$’000
(audited)

(16)

_______

3,071

764

(60)

1,101

_______

1,805

ANNUAL REPORT

77

Group Statement of Changes in Equity

For the year ended 31 December 2021

Balance at 1 January 2020 as previously 
reported

(Loss) after taxation for the period

Share-based payments

Transfer on lapse of share options

Other comprehensive income:

Exchange differences

Transactions with owners:

Shares issued by Pelatro Plc for cash

Issue costs

Share 
capital

Share
premium

Exchange 
reserve

Merger 
reserve

Retained 
profits

Total

Share-
based 
payments 
reserve

$’000

$’000

$’000

$’000

$’000

$’000

$’000

1,065

11,603

(216)

(527)

100

4,177

16,202

-

-

-

-

-

-

147

-

2,620

(178)

-

-

(24)

-

-

-

-

-

-

-

- 

(2,457)

(2,457)

98

(14)

-

-

-

-

14

-

-

-

98

(24)

(2,767)

(178)

----------

---------

---------

---------

---------

--------

----------

Balance at 31 December 2020

1,212

14,045

(240)

(527)

184

1,734

16,408

(Loss) after taxation for the period

Share-based payments

Transfer on lapse of share options

Other comprehensive income:

Exchange differences

Transactions with owners:

Shares issued by Pelatro Plc for cash

Issue costs

-

-

-

-

-

-

289

-

4,334

(333)

-

-

(97)

-

-

-

-

-

-

-

- 

(847)

(847)

62

(21)

-

-

-

-

21

-

-

-

62

-

(97)

4,623

(333)

Balance at 31 December 2021

1,501

18,046

(337)

(527)

225

908

19,816

Reserve

Description and purpose

Share Capital

Nominal value of issued shares

Share premium

Amount subscribed for share capital in excess of nominal value less associated costs

The difference arising on the translation of foreign operations denominated in currencies other than US 

Exchange reserve

Merger reserve

Share-based payments 
reserve

Dollars into the presentational currency of the Group

Amounts arising on the elimination of the members’ capital in Pelatro LLC and its subsidiary on 

presentation of the Group results under merger accounting principles

Cumulative amounts charged in respect of unsettled options issued

Retained earnings

All other net gains and losses not recognised elsewhere

The accompanying notes 1 to 31 are an integral part of these financial statements. 

78

ANNUAL REPORT

Notes to the Group 
Financial Statements
For the year ended 31 December 2021 

1. General information

3. Significant accounting policies

Basis of accounting

The  financial  statements  have  been  prepared  on 

a  historical  cost  basis  (except  for  certain  financial 

Pelatro Plc (“Pelatro” or the “Company”) is a public 

instruments  and  share-based  payments  that  have 

limited company incorporated and domiciled in En-

been  measured  at  fair  value),  and  in  accordance 

gland. The Company’s ordinary shares are traded 

with the UK-adopted international accounting stan-

on the AIM market of the London Stock Exchange. 

dards and UK Company Law.

These  financial  statements  are  the  consolidated 

financial  statements  of  Pelatro  Plc  and  its  subsid-

Basis of consolidation

iaries (“the Pelatro Group” or the “Group”) and the 

company financial statements for Pelatro Plc. The 

The  consolidated  financial  statements  incorporate 

financial statements are presented in US dollars as 

the  financial  statements  of  the  Company  and  en-

the currency of the primary economic environment 

tities  controlled  by  the  Company  (its  subsidiaries) 

in which the Group operates.

made up to 31 December each year. Pelatro Solu-

tions  Private  Limited  (“PSPL”,  the  Group’s  Indian 

Pelatro’s  registered  office  is  at  49  Queen  Victoria 

subsidiary)  has  a  statutory  year  end  of  31  March, 

Street,  London  EC4N  4SA  and  its  principal  place 

however,  for  the  purposes  of  consolidation,  finan-

of business is at 403, 7th A Main, 1st Block, HRBR 

cial statements have been prepared for PSPL as at 

Layout, Bangalore 560043, India.

31 December 2021 on the same accounting princi-

2. Adoption and impact of new 
and/or revised standards

One  amendment  has  been  adopted  in  the  annual 

financial statements for the year ended 31 Decem-

ber  2021,  but  have  not  had  a  significant  effect  on 

the Group:

•  Revised Conceptual Framework for Financial Re-

porting

ples as for the rest of the Group.

The  Company  controls  an  investee  if,  and  only  if, 

the Company has the following:

•  Power over the investee (i.e. existing rights that 

give  it  the  current  ability  to  direct  the  relevant 

activities of the investee);

•  Exposure  of  rights  to  variable  returns  from  its 

involvement with the investee; and 

•  The ability to use its power over the investee to 

affect its returns

 
ANNUAL REPORT

79

The results of subsidiaries or businesses acquired 

of  whether  equity  instruments  or  other  assets  are 

during  the  year  are  included  in  the  consolidated 

acquired. The consideration transferred for the ac-

income statement from the effective date of acqui-

quisition of a business comprises the:

sition. Where necessary, adjustments are made to 

the financial statements of subsidiaries to bring the 

accounting  policies  used  into  line  with  those used 

by the Group. All intra-group transactions, balanc-

es,  income  and  expenses  are  eliminated  on  con-

solidation.

• 

• 

• 

• 

fair values of the assets transferred

liabilities to the former owners of the acquired 

business incurred

equity interests issued by the Group

fair value of any asset or liability resulting from 

a contingent consideration arrangement; and

Going concern

• 

fair value of any pre-existing equity interest in 

the subsidiary.

These financial statements have been prepared on 

a going concern basis. The Directors have reviewed 

When the consideration transferred by the Group in 

the Company’s and the Group’s going concern po-

a business combination includes assets or liabilities 

sition  taking  account  of  its  current  business  activ-

resulting from a contingent consideration arrange-

ities,  budgeted  performance  and  the  factors  likely 

ment, the contingent consideration is measured at 

to affect its future development, set out in this An-

its fair value on the acquisition date and included as 

nual Report, and including the Group’s objectives, 

part of the consideration transferred in a business 

policies and processes for managing its capital, its 

combination.

financial risk management objectives and its expo-

sure to credit and liquidity risks. 

Acquisition-related costs are expensed as incurred.

Following such review, the Directors are of the view 

Goodwill

that  the  Group  has  adequate  financing  to  be  able 

to  meet  its  financial  obligations  for  a  period  of  at 

The excess of the:

least  12  months  from  the  date  of  approval  of  the 

Annual Report and financial statements. According-

ly  the  Group  and  Company  continue  to  adopt  the 

• 

• 

consideration transferred;

amount of any non-controlling interest in the ac-

going  concern  basis  in  preparing  these  financial 

quired entity; and

statements.

• 

acquisition-date fair value of any previous equi-

ty interest in the acquired entity

Business combinations and goodwill

Business combinations

The acquisition method of accounting is used to ac-

count for all business combinations, regardless

80

ANNUAL REPORT

over the fair value of the net identifiable assets ac-

(i) when a performance obligation has been satis-

quired is recorded as goodwill, which is initially rec-

fied,  that  is,  a  customer  obtains  control  of  a  good 

ognised  as  an  asset  at  cost  and  is  subsequently 

or service;

measured at cost less any accumulated impairment. 

For  the  purpose  of  impairment  testing,  goodwill  is 

(ii)  consideration  receivable  is  fixed  or  determin-

allocated  to  the  cash-generating  units  expected 

able; and

to  benefit  from  the  combination.  Cash-generat-

ing units to which goodwill has been allocated are 

(iii) collection of the amount due from the customer 

tested for impairment annually, or more frequently 

is reasonably assured

when there is an indication that the unit may be im-

paired. If the recoverable amount of the cash-gen-

The  amount  which  is  recognised  is  the  amount  to 

erating unit is less than the carrying amount of the 

which  the  Group  expects  to  be  entitled  to  in  ex-

unit, the impairment loss is allocated first to reduce 

change for the goods or services transferred. Some 

the carrying amount of any goodwill allocated to the 

contracts include multiple deliverables, such as the 

unit and then to the other assets of the unit pro-rata 

sale  of  hardware  as  well  as  software,  and/or  ser-

on the basis of the carrying amount of each asset in 

vices  such  as  post-contract  support,  and  usually 

the unit. Any impairment is recognised immediately 

include  installation  services  -  typically,  software 

in  the  income  statement  and  is  not  subsequently 

installation  could  be  performed  by  another  party 

reversed.

and  is  therefore  accounted  for  as  a  separate  per-

formance obligation. Where contracts include mul-

Where settlement of any part of cash consideration 

tiple performance obligations, the transaction price 

is  deferred  (whether  because  it  is  contingent  or 

is allocated to each performance obligation based 

otherwise),  the  amounts  payable  in  the  future  are 

on  the  Group’s  best  estimate  of  their  Standalone 

discounted to their present value as at the date of 

Selling Price (“SSP”) notwithstanding any absence 

exchange.  The  discount  rate  used  is  the  Group’s 

or contrary allocation of total cost within a contract. 

incremental borrowing rate, being the rate at which 

Where this is not directly observable, it is estimated 

a  similar  borrowing  could  be  obtained  from  an  in-

based on the best available evidence, for example 

dependent  financier  under  comparable  terms  and 

expected cost plus margin.

conditions.

Revenue recognition

Software licenses

Revenue is measured based on the consideration to 

for on-premise software is recognised on the later 

which the Group expects to be entitled in a contract 

of the grant of the license or delivery of the software 

with  a  customer  and  excludes  amounts  collected 

as appropriate.

Revenue in respect of the sale of perpetual licenses 

on behalf of third parties. Each element of revenue 

(described below) is recognised only when:

ANNUAL REPORT

81

Certain  contracts  provide  for  revenue  which  is 

of days worked. Revenue from this revenue stream 

contractually linked to the incremental revenue de-

may create “Unbilled Revenue” receivables through 

rived  by  that  customer  from  use  of  the  software, 

yet to be billed time input and expenses at the re-

the amount being based on a pre-agreed share of 

porting date.

that incremental revenue which is recognised at the 

end  of  each  month  (a  “gain  share”  contract).  Cer-

Annual  support  and  maintenance  (also  known  as 

tain  contracts  may  provide  for  both  a  guaranteed 

Post-Contract Support or “PCS”)

(usually monthly) payment over a period  (typically 

2-3 years) as well as a gain share component. If the 

Revenue from support and maintenance services is 

contract is a “right to use” contract, then the upfront 

recognised rateably over the period of the contract. 

and  fixed  payments  are  recognised  on  transfer  of 

Revenue is recognised when the provision of sup-

the license at their aggregate present  value  using 

port and maintenance and completion of the perfor-

an imputed cost of funds. A notional finance income 

mance obligations are carried out which is deemed 

recognised on the reducing balance of the notional 

to  be  evenly  throughout  the  term  of  the  contract. 

balance outstanding (which is recognised as a con-

Revenue  from  this  revenue  stream  may  create  a 

tract asset).

contract liability if contractually stated PCS income 

is  lower  than  its  SSP  and  an  element  thereof  has 

Implementation services

thus effectively been included in the license fee as 

Revenue in respect of implementation of on-prem-

ognised if PCS income is recognised even though 

ise software is recognised on completion of the im-

it is not contractually due and payable (for example 

plementation.

when the first year of PCS is deemed as “free” to 

stated in the contract. A contract asset may be rec-

Change Requests

the customer).

Hardware

Revenue  in  respect  of  Change  Requests  (i.e.  for-

mal proposals from customers to change an exist-

Revenue in respect of sales of third-party hardware 

ing  system,  product  or  service)  is  recognised  on 

is recognised when goods are delivered.

completion of the work necessary to implement the 

required change.

Interest income 

Professional services

Interest  income  is  recognised  on  contracts  with  a 

Significant  Financing  Component  as  interest  ac-

Revenue  and  profits  from  the  provision  of  profes-

crues using the effective interest method. The effec-

sional services such as managed services, training 

tive interest rate is the rate that discounts estimated 

and  consultancy  are  delivered  under  a  “time  and 

future cash receipts through the expected life of the 

materials”  type  contract  and  are  therefore  rec-

financial instrument to its net carrying amount.

ognised rateably over time and based upon number

82

ANNUAL REPORT

Cost of sales and provision of services

The finance expense is charged to the Consolidat-

ed  Statement  of  Comprehensive  Income  over  the 

The cost of provision of services includes the direct 

lease period to produce a constant periodic rate of 

costs  of  consultants  and  employees  who  provide 

interest on the remaining balance of the liability for 

services,  support  or  maintenance  to  customers, 

each period. The right-of-use asset is depreciated 

direct sales commissions paid to third parties, and 

over  the  shorter  of  the  asset’s  useful  life  and  the 

certain third-party software licenses which are inte-

lease term on a straight-line basis. Additionally un-

gral to the performance of contracts. Cost of sales 

der IFRS 16, right-of-use assets are tested for im-

also  includes  the  acquisition  cost  of  hardware  re-

pairment in accordance with IAS 36 Impairment of 

sold to end customers.

Assets. This  replaces  the  previous  requirement  to 

Leases

recognise a provision for onerous lease contracts.

For short-term leases (lease term of 12 months or 

Applying  IFRS  16,  for  all  leases  (except  as  noted 

less) and leases of low-value assets the Group has 

below), the Group:

opted to recognise a lease expense on a straight-

line  basis  as  permitted  by  the  Standard.  This  ex-

(i) recognises right-of-use assets and lease liabili-

pense  is  presented  within  other  expenses  in  the 

ties in the consolidated statement of financial posi-

consolidated statement of profit or loss.

tion, initially measured at the present value of future 

lease payments;

Where  lease-related  expenses  are  directly  attrib-

utable  to  the  cost  of  development  of  the  Group’s 

(ii)  recognises  depreciation  of  right-of-use  assets, 

proprietary software (as further detailed in Note 18), 

and interest on lease liabilities, in the consolidated 

such expenses are capitalised in accordance with 

statement of comprehensive income; and

the Group’s accounting policy relating to such de-

(iii) separates the total amount of cash paid in re-

spect  of  lease  obligations  into  a  principal  portion 

Foreign currencies

and interest (both presented within financing activ-

velopment expenditure.

ities) in the consolidated statement of cash flows.

The  individual  financial  statements  of  each  Group 

Lease payments under (i) are discounted using the 

ry  economic  environment  in  which  it  operates  (its 

interest rate implicit in the lease, if that rate can be 

functional currency). For the purpose of the consol-

determined,  or  the  Group’s  estimated  incremental 

idated  financial  statements,  the  results  and  finan-

company are prepared in the currency of the prima-

borrowing rate. 

cial position of each Group company are expressed 

in  US  Dollars,  which  is  the  functional  currency  of 

the Company and the presentation currency for the 

consolidated financial statements.

ANNUAL REPORT

83

In preparing the financial statements of the individu-

ordinary  shares.  Such  equity-settled  share-based 

al companies, transactions in currencies other than 

payments are measured at fair value at the date of 

the entity’s functional currency (foreign currencies) 

grant. This fair value is determined as at the grant 

are  recorded  at  the  rates  of  exchange  prevailing 

date of the options and is expensed on a straight-

on  the  dates  of  the  transactions. At  each  balance 

line  basis  over  the  vesting  period,  based  on  the 

sheet date, monetary assets and liabilities that are 

Group’s estimate of the number of options that will 

denominated in foreign currencies are retranslated 

eventually vest. A corresponding amount is credited 

at  the  rates  prevailing  on  the  balance  sheet  date. 

to equity reserves.

Non-monetary items that are measured in terms of 

historical cost in a foreign currency are not retrans-

Fair value is measured by use of a Black-Scholes 

lated.

model and key inputs to that model have been as-

sessed as follows:

Exchange  differences  arising  on  the  settlement  of 

• 

expected  volatility  was  based  upon  historical 

monetary items, are included in profit or loss for the 

volatility  and  applied  over  the  expected  life  of 

period.  For  the  purpose  of  presenting  consolidat-

the schemes;

ed  financial  statements,  the  assets  and  liabilities 

• 

expected  life  was  based  upon  historical  data 

of  the  Group’s  foreign  operations  are  translated 

and  was  adjusted  based  on  management’s 

at exchange rates prevailing on the balance sheet 

best  estimates  for  the  effects  of  non-transfer-

date. Income and expense items are translated at 

ability,  exercise  restrictions  and  behavioural 

the average exchange rates for the period where it 

considerations; and

approximates the rates on the dates of the under-

• 

risk-free rate was taken as the two-, three- and 

lying transactions. Exchange differences arising, if 

4-year UK gilt yields as appropriate for the ex-

any, are classified as equity and transferred to the 

pected life of the options concerned

Group’s translation reserve.

Proceeds received on exercise of share options and 

Share-based payments

warrants are credited to share capital (in respect of 

nominal value) and share premium account (in re-

The Group has applied the requirements of IFRS 2 

spect of the excess over nominal value). Cancelled 

Share-based payments in respect of options grant-

options  are  accounted  for  as  an  acceleration  of 

ed under a share option plan for senior employees 

vesting. The  unrecognised  grant  date  fair  value  is 

dated  15  January  2019  (the  “Plan”)  and  certain 

recognised  in  the  consolidated  statement  of  com-

options  issued  at  the  time  of  the  Company’s  IPO. 

prehensive income in the year that the options are 

Under  the  terms  of  both  the  Plan  and  the  options 

cancelled.

issued at IPO, the Group is able to make equity-set-

tled  share-based  payments  to  certain  employees 

and a Director by way of issue of options over

84

ANNUAL REPORT

Where share-based payment expenses are direct-

statement, except when it relates to items charged 

ly  attributable  to  the  cost  of  development  of  the 

or credited directly to equity, in which case the de-

Group’s proprietary software (as further detailed in 

ferred tax is also dealt with in equity.

Note 18), such expenses are capitalised in accor-

dance with the Group’s accounting policy relating to 

Such assets and liabilities are not recognised if the 

such development expenditure.

temporary difference arises from the initial recogni-

Borrowing costs

tion of goodwill or from the initial recognition (other 

than in a business combination) of other assets and 

liabilities in a transaction that affects neither the tax 

All borrowing costs are recognised in profit or loss 

profit nor the accounting profit.

in the period in which they are incurred.

Taxation

The  carrying  amount  of  deferred  tax  assets  is  re-

viewed  at  each  reporting  date  and  reduced  to  the 

extent  that  it  is  no  longer  probable  that  sufficient 

Any  tax  payable  is  based  on  taxable  profit  for  the 

taxable profits will be available to allow all or part of 

year. Taxable profit differs from net profit as report-

the asset to be recovered.

ed  in  the  income  statement  because  it  excludes 

items of income or expense that are taxable or de-

Deferred  tax  assets  and  liabilities  are  offset  when 

ductible in other years and it further excludes items 

there is a legally enforceable right to set off current 

that  are  never  taxable  or  deductible.  The  Group’s 

tax  assets  against  current  tax  liabilities  and  when 

liability for current tax is calculated using tax rates 

they relate to income taxes levied by the same tax-

that have been enacted or substantively enacted by 

ation  authority  and  the  Group  intends  to  settle  its 

the reporting date.

current tax assets and liabilities on a net basis.

Deferred  tax  is  the  tax  expected  to  be  payable  or 

Intangible assets

recoverable  on  differences  between  the  carrying 

amounts  of  assets  and  liabilities  in  the  financial 

Development expenditure

statements and the corresponding tax bases used 

in the computation of taxable profit and is account-

Expenditure  on  the  development  of  the  Group’s 

ed  for  using  the  balance  sheet  liability  method. 

proprietary enterprise software where it meets cer-

Deferred  tax  liabilities  are  provided  in  full,  with  no 

tain criteria (given below), is capitalised and subse-

discounting,  for  all  taxable  temporary  differences; 

quently  amortised  on  a  straight-line  basis  over  its 

deferred  tax  assets  are  recognised  to  the  extent 

useful life. Where no internally generated intangible 

that it is probable that taxable profits will be avail-

asset can be recognised, development expenditure 

able against which deductible temporary differenc-

is written-off in the period in which it is incurred.

es can be utilised. Deferred tax is calculated at the 

tax  rates  that  are  expected  to  apply  in  the  period 

when the liability is settled or the asset is realised. 

Deferred tax is charged or credited in the income

ANNUAL REPORT

85

An  asset  is  recognised  only  if  all  of  the  following 

Customer relationships

conditions are met:

• 

the product is technically feasible and market-

intangible assets at their fair values (see note 18). 

able;

Customer relationships are amortised on a straight-

• 

the Group has adequate resources to complete 

line basis over 10 years.

Customer relationships acquired are recognised as 

the development of the product;

• 

it is probable that the asset created will gener-

Impairment  of  tangible  and  intangible  assets 

ate future economic benefits; and

excluding goodwill

• 

the development cost of the asset can be mea-

sured reliably

At each reporting date, the Group reviews the car-

rying amounts of its tangible and intangible assets 

Development  expenditure 

is  amortised  on  a 

to  determine  whether  there  is  any  indication  that 

straight-line  basis over 4 years, such amortisation 

those  assets  have  suffered  an  impairment  loss.  If 

being charged to profit or loss. Expenditure on re-

any such indication exists, the recoverable amount 

search activities is recognised as an expense in the 

of the asset is estimated in order to determine the 

period in which it is incurred

extent  of  the  impairment  loss  (if  any).  Where  the 

Patents and licenses

asset does not generate cash flows that are inde-

pendent from other assets, the Group estimates the 

recoverable amount of the cash-generating unit to 

The costs incurred in purchasing licenses and es-

which  the  asset  belongs. An  intangible  asset  with 

tablishing patents are measured at cost, net of any 

an indefinite useful life is tested for impairment an-

amortisation and any provision for impairment. Am-

nually and whenever there is an indication that the 

ortisation is calculated so as to write off the cost of 

asset may be impaired.

an asset, less its estimated residual value, over the 

useful economic life of that asset as follows:

Recoverable amount is the higher of fair value less 

costs  to  sell  and  value  in  use.  If  the  recoverable 

Intellectual property/patents

over 10 years on a straight-line 

amount of an asset (or cash-generating unit) is es-

basis

timated to be less than its carrying amount, the car-

Licenses

over 5 years on a straight-line 

basis

rying amount of the asset (cash-generating unit) is 

reduced to its recoverable amount. Any impairment 

loss is recognised as an expense through profit and 

loss.

Property, plant and equipment

Items of property, plant and equipment are stated at 

cost less accumulated depreciation and accumulat-

ed impairment losses, if any. The cost of an asset

86

ANNUAL REPORT

comprises  its  purchase  price  and  any  directly  at-

Group’s  business  model  for  managing  them.  The 

tributable costs of bringing the asset to the location 

Group has reviewed its business model for its finan-

and condition for its intended use.

cial assets and has concluded that they are held for 

Depreciation is charged to profit or loss (unless it is 

IFRS 9 receivables and contract assets (other than 

included  in  the  carrying  amount  of  another  asset) 

those which contain a significant financing compo-

on a straight-line basis to write off the depreciable 

nent)  are  initially  recognised  at  fair  value  and  will 

amount of the assets net of the estimated residual 

subsequently be measured at amortised cost. 

collecting contractual associated cash flows. Under 

values over their estimated useful lives as follows:

Computer equipment

Over 3 years on a straight-

line basis

Leasehold improvements

Over 5 years on a straight-

line basis

Office equipment

Over 5 years on a straight-

The Group recognises lifetime expected credit loss-

es  (“ECL”)  for  trade  receivables  and  contract  as-

sets. The expected credit losses on these financial 

assets are derived using hypothetical likely default 

amounts estimated by applying a percentage “prob-

ability  of  default”  to  the  receivables  balance,  such 

probability being related to the underlying credit rat-

line basis

ing of the customer or country of origin.

Vehicles

Over 8 years on a straight-

line basis

Trade and other receivables and contract assets

These  assets  arise  principally  from  the  provision 

of sales of software and services and support and 

The  assets’  residual  values  and  useful  lives  are 

maintenance to customers in the ordinary course of 

reviewed,  and  adjusted  if  appropriate,  at  each  re-

business. They are generally due for settlement be-

porting date. An asset’s carrying amount is written 

tween 30 and 90 days and therefore are generally 

down immediately to its recoverable amount if the 

classified as current other than where the terms of 

asset’s carrying amount is greater than its estimat-

the contract provide for payment over an extended 

ed recoverable amount.

Financial assets

period of time (in which case the relevant element 

of  the  receivable  is  classified  as  current  and  the 

balance  is  classified  as  non-current,  net  of  an  al-

lowance for the time value of money). The timing of 

Financial assets are recognised on the consolidat-

revenue recognition, invoicing and cash collections 

ed statement of financial position when the Group 

results  in  both  invoiced  accounts  receivable  and 

has become a party to the contractual provisions of 

uninvoiced receivables, as well as contract assets. 

the instrument. The Group’s financial assets consist 

Invoicing  may  be  implemented  (depending  on  the 

of cash, loans, deposits, and receivables and con-

contract with the end customer) according to usage

tract assets. The classification of financial assets at 

initial  recognition  depends  on  the  financial  asset’s 

contractual cash flow characteristics and the

ANNUAL REPORT

87

or upon achievement of contractual milestones.

assesses the probability of the non-payment of the 

trade receivables, which probability is multiplied by 

Trade  receivables  are  recognised  initially  at  the 

the  amount  of  the  expected  loss  arising  from  de-

amount  of  consideration  that  is  unconditional  un-

fault to determine the lifetime expected credit loss 

less they contain significant financing components, 

for the trade receivables. In the absence of any his-

when they are recognised at fair value. The Group 

toric credit losses and the expectation of no specific 

holds the trade receivables with the objective to col-

losses  in  the  foreseeable  future,  the  Directors  as-

lect the contractual cash flows and therefore mea-

sessed a hypothetical likely default amount by ap-

sures  them  subsequently  at  amortised  cost  using 

plying a percentage “probability of default” to the re-

the effective interest method, less provision for im-

ceivables balance, such probability being related to 

pairment.

the underlying credit rating of the customer or coun-

try of origin. Trade receivables and contract assets 

Contract assets represent amounts relating to rev-

are reported net, with such provisions recorded in 

enue recognised at the date of the statement of fi-

a  separate  provision  account  with  the  loss  being 

nancial position but not yet due or invoiceable under 

recognised within cost of sales in the consolidated 

the terms of the contract. These arise most typically 

statement of comprehensive income.

for the Group either in (i) licenses of software where 

the  consideration  is  structured  as  an  upfront  pay-

Long-term trade receivables

ment  followed  by  a  series  of  additional  payments, 

which may comprise fixed sums or fixed sums plus 

Long-term  trade  receivables  represent  amounts 

sums  relating  to  some  measure  of  (for  example) 

relating  to  revenue  recognised  at  the  date  of  the 

sales made by the purchaser of the license; or (ii) 

statement  of  financial  position  but  not  yet  due  or 

licenses of software where payment for the aggre-

invoiceable under the terms of the contract. These 

gate consideration may be structured such that the 

arise most typically for the Group as a result of the 

initial consideration does not fully reflect the SSP of 

sale of licenses as an upfront payment followed by 

the license.

a  series  of  additional  payments,  which  may  com-

prise fixed sums or fixed sums plus sums relating 

Such  payments  may  extend  over  several  years. 

to some measure of (for example) gains made by 

Under  IFRS  15,  if  the  contract  is  a  “right  to  use” 

the purchaser of the license. Such payments may 

contract,  then  the  upfront  and  fixed  payments  are 

extend  over  several  years.  Under  IFRS  15,  if  the 

recognised on transfer of the license at their aggre-

contract is a “right to use” contract, then the upfront 

gate present value using an imputed cost of funds.

and  fixed  payments  are  recognised  on  transfer  of 

the  license at  their  aggregate present  value  using 

Impairment  provisions  for  current  and  non-current 

an imputed cost of funds.

trade  receivables  and  contract  assets  are  rec-

ognised  based  on  the  simplified  approach  within 

IFRS 9 using a provision matrix for the determina-

tion of lifetime expected credit losses, which 

88

ANNUAL REPORT

Contract fulfilment assets

to  obtain  a  contract  maybe  impaired.  If  such  indi-

cation  exists,  the  Group  makes  an  estimate  by 

Contract  fulfilment  costs  are  divided  into:  (i)  costs 

comparing the carrying amount of the assets to the 

that  give  rise  to  an  asset;  and  (ii)  costs  that  are 

remaining amount of consideration that the Group 

expensed  as  incurred.  When  determining  the  ap-

expects to receive less the costs that relate to pro-

propriate accounting treatment for such costs, the 

viding  services  under  the  relevant  contract.  In  de-

Group  firstly  considers  any  other  applicable  stan-

termining  the  estimated  amount  of  consideration, 

dards. If those standards preclude capitalisation of 

the  Group  uses  the  same  principles  as  it  does  to 

a  particular  cost,  then  an  asset  is  not  recognized 

determine  the  contract  transaction  price,  except 

under IFRS 15. If other standards are not applica-

that any constraints used to reduce the transaction 

ble  to  contract  fulfilment  costs,  the  Group  applies 

price will be removed for the impairment test.

the following criteria which, if met, result in capital-

isation: (i) the costs directly relate to a contract or 

Cash and cash equivalents

to a specifically identifiable anticipated contract; (ii) 

the costs generate or enhance resources of the en-

Cash  and  cash  equivalents  include  cash  in  hand, 

tity that will be used in satisfying (or in continuing to 

deposits  held  at  call  with  banks,  other  short  term 

satisfy)  performance  obligations  in  the  future;  and 

highly liquid investments with original maturities of 

(iii) the costs are expected to be recovered.

three months or less, and – for the purpose of the 

The  assessment  of  these  criteria  requires  the  ap-

overdrafts are shown within loans and borrowings 

plication  of  judgement,  in  particular  when  consid-

in  current  liabilities  on  the  consolidated  statement 

statement  of  cash  flows  -  bank  overdrafts.  Bank 

ering if costs generate or enhance resources to be 

of financial position.

used to satisfy future performance obligations and 

whether costs are expected to be recoverable.

Financial liabilities and equity instruments

The  Group’s  contract  fulfilment  assets  are  due 

Equity and debt instruments are classified as either 

principally  to  sales  commissions  payable  to  third 

financial  liabilities  or  as  equity  in  accordance  with 

parties in return for assistance in obtaining certain 

the substance of the contractual arrangements and 

contracts. The Group amortises capitalised costs to 

the  definitions  of  a  financial  liability  and  an  equity 

obtain a contract over the expected life of that con-

instrument. The Group’s financial liabilities include 

tract in line with the recognition of revenue relating 

trade  and  other  payables  and  borrowings  which 

to that contract. Such amortisation is included with-

are measured at amortised cost using the effective 

in cost of sales.

interest  rate  method.  Financial  liabilities  are  rec-

ognised on the consolidated statement of financial 

A capitalised cost to obtain a contract is derecognised 

position when the Group has become a party to the 

either when it is disposed of or when no further eco-

contractual provisions of the instrument.

nomic benefits are expected to flow from its use or 

disposal. At each reporting date, the Group deter-

mines whether there is an indication that cost 

ANNUAL REPORT

89

An equity instrument is any contract which evidenc-

processes  are  primarily  subject  to  the  same  risks 

es a residual interest in the assets of an entity after 

and  returns  and  the  Directors  therefore  consider 

deducting all of its liabilities. Equity instruments is-

that  there  are  no  identifiable  business  segments 

sued by the Group, such as share capital and share 

that are subject to risks and returns different to the 

premium, are recognised at the proceeds received 

core business. As such, internal reporting provided 

net of direct issue costs. 

to  the  chief  operating  decision-maker  ((“CODM”), 

Borrowings

which has been determined to be the Board of Di-

rectors)  for  making  decisions  about  resource  allo-

cations and performance assessment relates to the 

Interest-bearing  loans  are  recorded  initially  at  fair 

consolidated operating results of the Pelatro Group.

value,  net  of  direct  issue  costs.  Finance  charges, 

including  premiums  payable  on  settlement  or  re-

Accordingly,  the  Directors  have  determined  that 

demption and direct issue costs, are accounted for 

there  is  only  one  reportable  segment  under  IFRS 

on an accruals basis in profit or loss using the ef-

8  and  the  financial  information  therefore  presents 

fective  interest  rate  method  and  are  added  to  the 

entity-wide information. The results and assets for 

carrying amount of the instrument to the extent that 

this segment can be determined by reference to the 

they are not settled in the period in which they arise.

statement of comprehensive income and statement 

of financial position.

Provisions

Provisions  are  recognised  when  the  Group  has  a 

south and south-east Asia and Africa, with a devel-

The  Pelatro  Group  primarily  serves  customers  in 

present obligation as a result of a past event, and 

oping presence in Europe.

it is probable that the Group will be required to set-

tle that obligation. Provisions are measured at the 

Exceptional items

Directors’ best estimate of the expenditure required 

to settle the obligation at the reporting date and are 

Exceptional items are disclosed separately in the fi-

discounted to present value where the effect is ma-

nancial statements where it is necessary to do so to 

terial.  Long-term  provisions  are  those  provisions 

provide  further  understanding  of  the  financial  per-

where the settlement of the obligation is expected 

formance of the Company or the Group. They are 

to be on a date more than one year from the report-

items of income or expense that have been shown 

ing date. 

separately due to their nature.

Segmental information

For  management  purposes,  the  Group’s  activities 

are principally related to the provision of data ana-

lytics services to customers, and all other activities 

performed by the Pelatro Group are solely to sup-

port its primary revenue generation activities. All the 

90

ANNUAL REPORT

4. Critical accounting judgements and key sources of 
estimation uncertainty

The preparation of financial information in conformity with IFRS requires management to make judgements, 

estimates  and  assumptions  that  affect  the  application  of  policies  and  the  reported  amounts  of  assets  and 

liabilities, and income and expenses. The estimates and associated assumptions are based on historical ex-

perience and various other factors that are believed to be reasonable under the circumstances. However, the 

nature of estimation means that actual outcomes could differ from those estimates. Estimates and underlying 

assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the pe-

riod in which the estimate is revised if the revision affects only that period or in the period of the revision and 

future periods if the revision affects both current and future periods.

The key assumptions and critical accounting judgements concerning the future and other key sources of es-

timation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the 

carrying amounts of assets and liabilities within the next financial year, are discussed below:

ANNUAL REPORT

Revenue

91

Critical judgements

Estimates

Revenue and the associated profit are recognised from sale 

Estimates  relating  to  revenue  include  the  appropriate  SSP  for 

of software licences, rendering of services, and maintenance 

various components of a contract, and in the case of contracts 

and  support.  When  software  licences  are  sold,  the  Board 

which have a Significant Financing Component, the appropriate 

must  exercise  judgement  as  to  when  the  appropriate  point 

discount rate to apply to the payment profile in order to derive an 

in  time  has  passed  at  which  all  performance  obligations 

appropriate present value to record as revenue.

for  that  software  licence  have  been  performed,  at  which 

point  revenue  in  relation  to  the  stand-alone  sales  price 

A  number  of  contracts  entered  into  by  the  Group  during  the 

(“SSP”)  of  the  software  licence  is  recognised.  In  many 

year  are  recognised  for  revenue  in  a  manner  which  differs 

cases  performance  obligations  do  not  simply  follow  the 

materially  from  the  contractual  terms;  in  certain  cases  this 

commercial  and  contractual  arrangement  agreed  with  the 

resulted in revenue being recognised earlier than contractually 

customer, in some cases the revenue streams are combined 

due; in others it deferred revenue after the date at which it was 

within  an  overall  commercial  arrangement.  Such  combined 

contractually  due.  The  effect  of  this  is  shown  in  Note  5.

circumstances  require  judgement  to  assess  performance 

obligations associated with each revenue stream and further 

judgement as to when and how such performance obligations 

have  been  discharged  in  order  to  recognise  the  associated 

revenue.  Furthermore,  agreements  with  customers  may 

include  multiple  performance  obligations.

Determination  of  the  appropriate  revenue  recognition  is 

therefore  considered  a  critical 

judgement.  The  critical 

judgement  includes,  but  is  not  limited  to,  assessment  as 

to  whether  a  performance  obligation  has  been  satisfied 

and  allocation  of  revenue  where  such  agreements  involve 

more  than  one  performance  obligation.  Assessment  of 

performance obligations also involves determining whether a 

set of contractual obligations represent distinct performance 

obligations or whether they are highly dependent on, or highly 

interrelated with one another, and hence fall to be treated as 

one  single  performance  obligation  under  IFRS  15.

92

ANNUAL REPORT

Capitalised development costs

Critical judgements

Estimates

Development costs are accounted for in accordance with IAS 

Estimates  relating  to  capitalised  development  costs  include 

38 Intangible Assets, and costs that meet the qualifying criteria 

the asset’s likely revenue generation and its applicable useful 

are  capitalised  and  systematically  amortised  over  the  useful 

economic life. These estimates are continually reviewed and 

economic  life  of  the  intangible  asset.  Determining  whether 

updated based on past experience and reviews of competitor 

development costs qualify for capitalisation as intangible assets 

products available in the market.

requires judgement, including assessments of the nature of the 

work  underlying  the  costs  carried  out  by  relevant  employees, 

estimates  of  the  technical  and  commercial  viability  of  the 

asset  created,  and  its  applicable  useful  economic  life.  These 

estimates are continually reviewed and updated based on past 

experience and reviews of competitor products available in the 

market.

Impairment reviews

Critical judgements

Estimates

The  Group  tests  goodwill,  intangible  assets  and  property, 

The Group uses long-term forecasts of cash flow and estimates 

plant  and  equipment  annually  for  impairment,  or  more 

of  future  growth  both  to  value  acquired  intangible  assets  and 

frequently if there are indications that an impairment may be 

goodwill  and  to  assess  whether  goodwill  or  intangible  assets 

required.  Judgement  is  required  as  to  whether  indicators  of 

are  impaired,  and  to  determine  the  useful  economic  lives  of  its 

impairment exist and hence whether to perform more detailed 

intangible  assets.  Estimates  are  therefore  required  of  the  level 

analysis  to  evaluate  any  impairment  required.  Identifying 

of  future  growth,  resulting  cash  flows  as  well  as  an  appropriate 

indicators of impairment requires judgements to be made as 

discount  rate  to  derive  their  carrying  value.  Assumptions 

to  the  prospects  and  value  drivers  of  the  individual  assets.

regarding  sales  and  operating  profit  growth,  gross  margin,  and 

discount  rate  are  considered  to  be  the  key  areas  of  estimation 

In valuing these assets and liabilities, judgement is required 

in the impairment review process – further disclosure regarding 

as to the likelihood of occurrence of future events which will 

such  estimates  is  made  in  Note  18.

affect the value of such assets.

ANNUAL REPORT

93

5. Revenue and segmental analysis

The  Directors  consider  that  the  Group  has  a  sin-

gle business segment, being the sale of information 

management software and related services to pro-

viders of telecommunication services (“telcos”). The 

operations of the Group are managed centrally with 

In addition, the Group may, if required by the cus-

tomer,  supply  appropriate  hardware  on  which  to 

host the software, either for the account of the cus-

tomer or (particularly in the case of managed ser-

vices) retained in the ownership of the Group.

An analysis of revenue by type is as follows:

Group-wide  functions  covering  sales  and  market-

At 31 December

ing,  development,  professional  services,  customer 

support and finance and administration.

An analysis of revenue by product or service and by 

geography is given below.

Revenue by type

The  Group  has  five  principal  revenue  models,  be-

ing:

(1) contracts for the use of the Group’s software on 

a  regular  (usually  monthly)  basis,  which  may  also 

provide  for  Group  employees  to  provide  related 

services the customer (“managed services”) and/or 

for  the  Group  to  take  a  share  of  the  revenue  gain 

achieved through use of the software (“gain share”);

(2) contracts based on the sale of perpetual licens-

es for use of the Group’s proprietary enterprise soft-

ware;

(3) provision of specific customer-requested modifi-

cations to Group software (“change requests”);

(4)  provision  of  maintenance  and  support  for  the 

software and its users; and

(5) provision of consultancy services and/or training 

relating to the use of the software

Recurring software sales and 
services

Maintenance and support

Total recurring revenues

Change requests

Total repeating revenues

Software – new licenses

Consulting

2021
$’000

3,456

1,334
––––––

4,790

1,958
______

6,748

498

20

-

2020
$’000

1,528

1,323
––––––

2,851

426
______

3,277

698

45

-

7,266

4,020

Revenue by geography

The Group recognises revenue in seven geograph-

ical regions based on the location of customers, as 

set out in the following table:

At 31 December

Caribbean

Central Asia

Eastern Europe

North Africa

South Asia

South East Asia

Sub-Saharan Africa

2021
$’000

2020
$’000

130

443

426

104 

2,656

3,407

145 

175

168 

64 

1,096 

2,372

100 
_______

-
_______

7,266

4,020

 
94

ANNUAL REPORT

Management makes no allocation of costs, assets 

the income stream. In addition, interest income ac-

or liabilities between these segments since all trad-

crues on the credit deemed to be extended to the 

ing activities are operated as a single business unit.

customer  (on  a  reducing  balance  basis).  For  the 

financial  year  2021  this  figure  amounts  to  license 

revenue of $0.50m and interest income of $38,000 

(2020:  $0.20m and $44,000).

PCS

Ancillary to a license sale, the Group typically pro-

vides five years of PCS but does not charge for the 

first  year;  similarly  in  certain  contracts  the  Group 

may provide PCS at other than a standalone selling 

price  (“SSP”).  For  revenue  recognition  purposes 

PCS income is deemed to accrue over the full term 

of the service provision (whether paid or otherwise) 

and, as far as is estimable, at a deemed market rate 

(i.e. the SSP). Accordingly, the financial statements 

reflect adjustments to income:

(i) to accelerate the recognition of revenue for initial 

years for which no contractual payment is due (and 

consequent adjustments to revenue to derecognise 

revenue in later years when contractual payments 

exceed revenue to be recognised); and

Customer concentration

The  Group  has  two  customers  representing  indi-

vidually  over  10%  of  revenue  each  and  in  aggre-

gate approximately 38% of total revenue at $2.73m 

(2020: three customers, approximately 53% of total 

revenue at $2.14m). The two customers accounted 

for revenue of $1.63m and $1.10m (2020: $0.89m, 

$0.63m and $0.62m).

Revenue recognition

License revenue

As explained in Note 3, the Group recognises reve-

nue from the sale of licenses and the implementa-

tion  of  the  software  so  licensed  separately,  as  the 

two  activities  represent  distinct  performance  obli-

gations.  However,  as  implementation  to  date  has 

always been carried out by Group personnel and is 

usually viewed by the customer as an integral part 

of  the  license  purchase,  the  two  activities  are  re-

ported as one.

Irrespective of the split between license and imple-

mentation  recognition,  some  contracts  provide  for 

fixed payments to be made by customers (usually 

monthly) over a given term (e.g. three or five years). 

Under IFRS 15, in order to reflect the time value of 

money, such contracts are recognised (at the point 

of transfer of the license) as the capitalised value of

ANNUAL REPORT

95

(ii) to accelerate or defer the recognition of revenue 

Comparative figures for the year ended 31 Decem-

in cases where the contractual PCS charge is lower 

ber 2020 were as follows:

(or higher) than a market rate (the difference being 

netted off or added to the revenue recognised in re-

spect of the license fee).

For  the  financial  year  2021  revenue  includes/(ex-

cludes) (i) a net amount of $(101,000) representing 

income from PCS already recognised ahead of its 

contractually  due  dates  (2020:  $(88,000)),  and  (ii) 

an amount of $40,000 (2020: $nil) representing rev-

enue netted off license income allocated to PCS.

Remaining performance obligations

There  are  certain  software  support,  professional 

service,  maintenance  and  licences  contracts  that 

have been entered into for which both:

Year to 31 December

2021
$’000

2022
$’000

2023-6
$’000

579

394

442

Revenue expected to be 
recognised on software and 
service contracts

Costs of obtaining and fulfilling contracts of $0.12m 

have been capitalised in 2021 (net of amortisation 

against  revenue  recognised  in  respect  of  those 

contracts) (2020: $0.59m).

Non-current assets

Information  about  the  Group’s  non-current  assets 

by location of assets is as follows:

• 

the original contract period was greater than 12 

At 31 December

months; and

• 

the Group’s right to consideration does not cor-

respond directly with performance.

India

Russia

Singapore

The  amount  of  revenue  that  will  be  recognised  in 

UK

future  periods  on  these  contracts  when  those  re-

maining performance obligations will be satisfied is 

shown below.

2021
$’000

991

26

6,329

5,329

2020
$’000

1,208

25

5,516

6,426

_______

_______

12,675

13,175

Non-current  assets  comprise  intangible  assets, 

goodwill, and plant, property and equipment.

Year to 31 December

2022
$’000

2023
$’000

2024-7
$’000

449

314

320

Revenue expected to be 
recognised on software and 
service contracts

 
96

ANNUAL REPORT

6. Operating expenses

Profit for the year has been arrived at after charging:

Criteria  for  adjustments  to  operating  profit  or  loss 

in the calculation of adjusted EBITDA are that they 

(i)  arise  from  an  irregular  and  significant  event  or 

2021
$’000

2020
$’000

(ii) are such that the income/cost is recognised in a 

pattern that is unrelated to the resulting operational 

Amortisation of intangible non-current 

2,814

2,122

performance.

assets

Depreciation of tangible non-current 

413

298

assets

(Profit)/loss on disposal of Right to Use 

(10)

(10)

Exceptional  items  are  treated  as  exceptional  by 

reason  of  their  nature  and  are  excluded  from  the 

calculation of adjusted EBITDA (and adjusted earn-

assets

Staff costs (see note 9)

2,865

1,787

ings per share in Note 15) to allow a better under-

Auditor’s remuneration (see note 8)

Short-term lease expenses

Realised foreign exchange (gains)/losses

47

35

17

41

23

3

7. Non-GAAP profit measures 
and exceptional items

Reconciliation of operating profit to adjusted earn-

ings before interest, taxation, depreciation and am-

ortisation (“EBITDA”)

Year to 31 December

Operating profit/(loss)

Adjusted for:

2021
$’000

2020
$’000

(489)

(1,906)

standing  of  comparable  year-on-year  trading  and 

thereby  an  assessment  of  the  underlying  trends 

in  the  Group’s  financial  performance. These  mea-

sures also provide consistency with the Group’s in-

ternal management reporting.

Adjustment  for  share-based  payment  expense  is 

made because, once the cost has been calculated 

for a given grant of options, the Directors cannot in-

fluence the share-based payment charge incurred 

in subsequent years relating to that grant; also the 

value  of  the  share  option  to  the  employee  differs 

considerably  in  value  and  timing  from  the  actual 

cash cost to the Group.

Elements  of  depreciation  on  right-to-use  assets 

Amortisation and depreciation

3,227

2,420

recognised  under  IFRS  16  and  share-based  pay-

EBITA

Revenue recognised as interest under 

IFRS 15

Expensed share-based payments

Exceptional items:

 - gain on adjustment of contingent 

liability

_____

_____

2,738

514

ment  expense  are  deemed  to  be  directly  attribut-

able overheads for the purposes of capitalising rel-

38

32

44

32

evant expenditure on developing intangible assets 

(see Note 18). The figures above are shown net of 

amounts so capitalised.

-

(149)

EBITDA (and adjusted EPS) are financial measures 

that are not defined or recognised under IFRS and 

______

______

should not be considered as an alternative to oth-

Adjusted EBITDA

2,808

441

er indicators of the Group’s operating performance, 

cash flows or any other measure of performance

ANNUAL REPORT

97

derived in accordance with IFRS. Accordingly, these non-IFRS measures should be viewed as supplemental 

to, but not as a substitute for, measures presented in this Annual Report and Accounts. Information regarding 

these measures is sometimes used by investors to evaluate the efficiency of an entity’s operations; however, 

there are no generally accepted principles governing the calculation of these measures and the criteria upon 

which these measures are based can vary from company to company. These measures, by themselves, do 

not provide a sufficient basis to compare the Group’s performance with that of other companies and should 

not be considered in isolation or as a substitute for operating profit or any other measure as an indicator of op-

erating performance, or as an alternative to cash generated from operating activities as a measure of liquidity.

The calculation of adjusted earnings per share is shown in Note 15.

8. Auditor’s remuneration

Year to 31 December

Audit of the financial statements of Pelatro Plc 

Amounts receivable by auditor in respect of: Tax compliance

9. Staff Costs

Year to 31 December

Wages and salaries

Social security contributions

Less: amounts capitalised as intangible assets

The average number of persons employed by the Company during the period was:

Year to 31 December

Sales

Software development

Support

Marketing

Administration

2021
$’000

47

1

2020
$’000

41

4

_______

______

48

45

2021
$’000

5,256

80

2020
$’000

4,410

83

(2,471)

(2,706)

_______

______

2,865

1,787

2021

3

98

113

3

18

2020

4

96

48

3

15

_______

______

235

166

98

ANNUAL REPORT

10. Directors’ remuneration and transactions

The Directors’ emoluments in the year ended 31 December 2021 were:

Executive Directors

N. Hellyer

S. Menon

S. Yezhuvath

Non-Executive Directors

R. Day

P. Verkade

Basic
salary

2021
$’000

Bonus

2021
$’000

Benefits
in kind

Share-based 
payments

Pension

Total

Total

2021
$’000

2021
$’000

2021
$’000

2021
$’000

2020
$’000

87

201

201

66

41

21

57

57

-

-

10

21

14

-

-

1

-

-

-

-

3

-

-

2

-

122

279

272

68

41

137

220

207

72

39

_______

______

______

______

_______

_______

______

596

135

45

1

5

782

675

The remuneration of the executive Directors is decided by the Remuneration Committee. Save as disclosed 

above no Director had a material interest in any contract of significance with the Group in either year.

11. Share-based payments

In addition to options granted to a director at the time of the Group’s IPO, the Group introduced a share option 

plan  for  senior  employees  on  15  January  2019  (the  “Plan”).  Each  share  option  converts  into  one  ordinary 

share of the Company on exercise. No amounts are paid or payable by the recipient on receipt of the option 

and the Company has no legal obligation to repurchase or settle the options in cash. The options carry neither 

rights to dividends nor voting rights, and may be exercised at any time from the date of vesting to the date of 

expiry.

A charge of $32,000 (net of amounts capitalised of $30,000) (2020: $32,000) has been recognised during the 

year for share-based payments over the vesting period. This share-based payment expense comprises the 

charge in the current period relating to the expensing of the fair value of (a) 1,323,500 options granted under 

the Plan (net of lapsed or forfeited options) and (b) the 33,000 options (net of forfeited options) issued at the 

time of the Company’ IPO. The options issued under the terms of the Plan were granted with an exercise 

price of 73p, vesting in tranches as follows: 25% after one year, 25% after two years and 50% after three 

years. There are no conditions attaching to the vesting of the options other than continued employment. Of 

this amount, $14,000 net (2020: $27,000) relates to costs of share options issued to subsidiary employees.

 
ANNUAL REPORT

99

Movements in the number of share options outstanding and their related weighted average exercise prices 

are as follows:

Outstanding at the beginning of the year

1,505,500

1,631,500

Forfeited/cancelled during the year

(149,000)

(126,000)

2021

2020

2021

72.7p

73.0p

2020

72.7p

73.0p

No. of options

Weighted average exercise price

___________

__________

Outstanding at the end of the year

1,356,500

1,505,500

72.7p

72.7p

Outstanding options are exercisable at prices between 62.5p and 73p and have a weighted average remain-

ing contractual life of 6.8 years.

The fair values of the share options issued in the year was derived using a Black Scholes model. The following 

key assumptions were used in the calculations:

Grant date

Exercise price

Share price at grant date

Risk free rate

Volatility

Expected life

Fair Value

17 January 2019

73p

73p

0.86 - 0.92%

35%

4.5 - 5.5 years

19.0 - 20.8p

The expected life used in the model has been adjusted, based on management’s best estimate, for the effects 

of non-transferability, exercise restrictions and behavioural considerations. The share price per share at 31 

December 2021 was £0.295 (31 December 2020: £0.380) and hence no deferred tax is provided in respect of 

the potential exercise of options currently extant.

12. Finance income

Interest receivable on interest-bearing deposits

Notional interest accruing on contracts with a significant financing component

Total finance income

2021

$’000

6

38

2020

$’000

20

44

_______

_______

44

64

100

ANNUAL REPORT

13. Finance expense

Interest and finance charges paid or payable on borrowings

Interest on lease liabilities under IFRS 16

Less: amounts capitalised as intangible assets

2021

$’000

202

25

(6)

2020

$’000

198

31

(14)

Acquisition-related financing expense (unwinding of discount on financial liabilities)

-
_______

25
_______

Total finance expense

221

240

An element of interest on lease liabilities is deemed to be directly attributable overheads for the purposes of 

capitalising relevant expenditure on developing intangible assets (see Note 18).

14. Taxation

Tax on profit on ordinary activities

Year to 31 December

Current tax

UK corporation tax charge/(credit) on profit for the current year

Overseas income tax charge/(credit)

Adjustments in respect of prior periods

Total current income tax

Deferred tax

Reversal/(recognition) of deferred tax asset

Total deferred income tax

Total income tax expense recognised in the year

2021

$’000

-

232

(42)

2020

$’000

-

321

(18)

_______

_______

190

303

(9)

72

_______

_______

(9)

181

72

375

ANNUAL REPORT

101

Reconciliation of the total tax charge

The effective tax rate in the income statement for the year is higher than the standard rate of corporation tax 

in the UK of 19% (2020: higher). A reconciliation of income tax expense applicable to the profit before taxation 

at the statutory tax rate to income tax expense at the effective tax rate is as follows:

Year to 31 December

(Loss) before taxation

Tax charge/(credit) at the applicable rate of 19%

Tax effect of amounts which are not deductible (taxable) in calculating taxable income:

Fixed asset differences

Expenses not deductible for tax purposes and other permanent items

Income not taxable and other permanent items

Movement in fair value of contingent consideration not taxable

Tax exemptions, allowances and rebates

Foreign tax credits

Overseas taxation at different rates

(De)recognition of deferred tax liability

(De)recognition of deferred tax asset

Loss carry back/tax repayable

Adjustments recognised in current year tax in respect of prior years

Current tax (prior period) exchange difference

Deferred tax not recognised

Income tax expense recognised for the current year

2021

$’000

(666)

(127)

(275)

244

11

-

-

109

12

(11)

(2)

(67)

13

-

274

2020

$’000

(2,082)

(396)

(425)

247

5

(28)

(47)

186

63

24

61

-

(18)

(1)

704

_______

181

_______

375

The tax effect of exchange differences recorded within the Group Statement of Comprehensive Income is a 

credit of $4,000 (2020: $6,000 credit).

Temporary differences associated with Group investments

At  31  December  2021,  there  was  no  recognised  deferred  tax  liability  (2020:  $nil)  for  taxes  that  would  be 

payable on the unremitted earnings of certain of the Group’s subsidiaries as the Group has determined that 

undistributed profits of its subsidiaries will not be distributed in the foreseeable future.

102

Deferred tax

Recognised deferred tax asset

At 1 January 2021

Recognised in profit and loss

At 31 December 2021

Comprising:

Tax losses

ANNUAL REPORT

2021

$’000

16

(2)

2020

$’000

63

(47)

_______

_______

14

14

16

16

_______

_______

14

16

Deferred income tax assets have only been recognised to the extent that it is considered probable that they 

can be recovered against future taxable profits based on profit forecasts for the foreseeable future. The de-

ferred income tax assets at 31 December 2021 above are expected to be utilised in the next two years.

Recognised deferred tax liability

At 1 January 2021

Recognised in profit and loss

At 31 December 2021

Comprising:

Timing differences

2021

$’000

24

(11)

2020

$’000

-

24

_______

_______

13

13

24

24

_______

_______

13

24

ANNUAL REPORT

103

Factors affecting future tax charges

UK

The current rate for corporation tax in the UK is 19% but, as a result of the March 2021 Budget statement 

which was enacted in May 2021, this is due to rise to 25% from 1 April 2023 for profits in excess of £250,000. 

This tax rate is therefore considered when calculating deferred tax on timing differences expected to reverse 

on or after 1 April 2023.

India

Under Indian tax law, with effect from 1 April 2019 any company which opted not to utilise certain tax exemp-

tions or incentives was eligible for a reduced income tax rate of 22% (previously 25%). For the local tax year 

to 31 March 2020 the effective tax rate for the Group’s Indian subsidiary PSPL was therefore 27.82% inclusive 

of surcharges and cess. PSPL has now opted for the reduced rate and its effective tax rate from henceforth 

will be 25.17%.

 
104

ANNUAL REPORT

15. Earnings

Basic earnings per share (“EPS”) amounts are calculated by dividing net profit or loss for the year attributable 

to owners of the Company by the weighted average number of ordinary shares outstanding during the year.

The  Group  has  one  category  of  security  potentially  dilutive  to  ordinary  shares  in  issue,  being  those  share 

options granted to employees where the exercise price (plus the remaining expected charge to profit under 

IFRS 2) is less than the average price of the Company’s ordinary shares during the period in issue. No dilution 

arose in the year as the exercise price was above the average share price for the year.

The following reflects the earnings and share data used in the basic earnings per share computations:

Year to 31 December

Profit/(loss) attributable to equity holders of the parent:

2021

$’000

2020

$’000

Profit/(loss) attributable to ordinary equity holders of the parent for basic earnings

(847)

(2,475)

Weighted average number of ordinary shares in issue

41,153,537

34,136,617

Basic earnings/(loss) per share attributable to shareholders

(2.1)¢

(7.2)¢

Adjusted earnings per share

Adjusted earnings per share is calculated as follows:

Profit/(loss) attributable to ordinary equity holders of the parent for basic earnings

Adjusting items:

 - exceptional items (see note 7)

 - share-based payments

 - finance expense on liabilities relating to contingent consideration

- amortisation of acquisition-related intangibles

 - prior year adjustments to tax charge

Adjusted earnings attributable to owners of the Parent

2021

$’000

(847)

-

32

-

686

(42)

_______

(171)

2020

$’000

(2,475)

(149)

32

25

686

(18)

_______

(1,881)

Weighted number of ordinary shares in issue

41,153,537

34,136,617

Adjusted earnings/(loss) per share attributable to shareholders

(0.4)¢

(5.5)¢

ANNUAL REPORT

105

The criteria for inclusion of adjusting items in the calculation of adjusted EPS are the same as those relating 

to the calculation of adjusted EBITDA as set out in Note 7. Additionally, finance expense on liabilities relating 

to contingent consideration are non-cash costs reflecting the time value of money in arriving at the fair value 

of such liabilities and the effluxion of time over the period for which they are outstanding; and amortisation of 

acquisition-related intangibles relates to the amortisation of intangible assets in respect of customer relation-

ships and brands which are recognised on a business combination and are non-cash in nature.

16. Dividends paid and proposed

No dividends were declared or paid during the year and no dividends will be proposed for approval at the AGM 

(2020: none).

17. Group investments

The Company has investments in the following subsidiary undertakings, which contribute to the net assets of 
the Group:

Subsidiary 
undertakings

Country of
incorporation
and operation

Registered office

Principal activity

Pelatro LLC

USA

110 Summit Avenue Montvale, NJ 07645, 
USA

Sales

Description and 
proportion
of shares held by 
the Company

100% of 
members’ capital

Pelatro Pte Limited

Singapore

One Raffles Place,
#10-62, Tower 2, Singapore 048616

Pelatro Solutions Private 
Limited

India

403, 7th A Main, HRBR Layout, Bangalore 
560043, India

Pelatro Sdn Bhd

Malaysia

Suite 21.02, Level 21, Centerpoint South, 
Mid Valley City, Lingakaran Syed Putra, 
59200 Kuala Lumpur W.P., Kuala Lumpur, 
Malaysia

Ownership of IP; 
operation of branch 
in Russia

100% ordinary 
shares

Research, 
development and 
support

100% ordinary 
shares

Dormant

100% ordinary 
shares

106

ANNUAL REPORT

18. Intangible assets

Intangible  assets  comprise  capitalised  development  costs  (in  relation  to  internally  generated  software  and 

software acquired through business combinations), software acquired from third parties for use in the busi-

ness, patents, customer relationships and goodwill.

An analysis of goodwill and other intangible assets is as follows:

Financial year 2021

Development 
costs

Third party 
software

Patents

Customer 
relationships

Goodwill

Total

$’000

 $’000

 $’000

 $’000

 $’000

 $’000

Cost

At 1 January 2021

Additions

Foreign exchange

At 31 December 2021

Amortisation

At 1 January 2021

Charge for the year

Foreign exchange

At 31 December 2021

Net carrying amount

At 31 December 
2021

9,263

2,576

-

_______

11,839

(3,373)

(2,105)

-

_______

(5,478)

6,361

At 31 December 2020

5,890

110

12

(2)

27

30

-

6,862

470

16,732

-

-

-

-

2,618

(2)

_______

_______

_______

_______

_______

120

57

6,862

470

19,348

(52)

(21)

2

-

(2)

-

(1,658)

(686)

-

-

-

-

(5,083)

(2,814)

2

_______

_______

_______

_______

_______

(71)

(2)

(2,344)

-

(7,895)

49

58

55

27

4,518

470

11,453

5,204

470

11,649

ANNUAL REPORT

107

Financial year 2020

Development 
costs

Third party
software

Patents

Customer 
relationships

Goodwill

Total

$’000

 $’000

$’000

$’000

$’000

$’000

Cost

At 1 January 2020

Additions

Foreign exchange

6,391

2,872

-

108

4

(2)

23

4

-

6,862

470

-

-

-

-

13,854

2,880

(2)

_______

_______

_______

_______

_______

_______

At 31 December 2020

9,263

110

27

6,862

470

16,732

Amortisation

At 1 January 2020

Charge for the year

Foreign exchange

(1,957)

(1,416)

-

(34)

(20)

2

-

-

-

(972)

(686)

-

-

-

-

(2,963)

(2,122)

2

_______

_______

_______

_______

_______

_______

At 31 December 2021

6,862

470

19,348

_______

_______

_______

_______

_______

At 31 December 220

(3,373)

(52)

-

(1,658)

-

(5,083)

Net carrying amount

At 31 December 2020

At 31 December 2019

Development costs

5,890

4,434

58

74

27

23

5,204

5,890

470

470

11,649

10,891

Development costs comprise capitalised staff costs (and allocable related direct costs, including depreciation 

and interest charges relating to property leases held by the Group and accounted for under IFRS 16) associ-

ated with the development of new products and services which will be saleable to more than one customer.

6,361

4,518

470

11,453

Software

At 31 December 2020

5,890

5,204

470

11,649

Software assets represent purchased licences and distribution rights for third party software which are capi-

talised at cost and amortised on a straight-line basis over the relevant estimated useful life.

Patents

Patent costs represent the capitalised value of work undertaken (either internally or externally by appropriate 

legal or other consultants) to develop and protect patents, know-how and other similar assets.

Financial year 2021

Development 

Patents

Customer 

Goodwill

Total

Third party 

software

relationships

 $’000

 $’000

 $’000

 $’000

 $’000

costs

$’000

9,263

2,576

-

-

_______

11,839

(3,373)

(2,105)

_______

(5,478)

Cost

At 1 January 2021

Additions

Foreign exchange

Amortisation

At 1 January 2021

Charge for the year

Foreign exchange

At 31 December 2021

Net carrying amount

At 31 December 

2021

6,862

470

16,732

-

-

(1,658)

(686)

-

(2,344)

-

-

-

-

-

-

2,618

(2)

(5,083)

(2,814)

2

(7,895)

110

12

(2)

120

(52)

(21)

2

(71)

49

58

27

30

-

57

(2)

-

-

(2)

55

27

_______

_______

_______

_______

_______

108

ANNUAL REPORT

Customer relationships

Customer relationships as stated were acquired as part of a business combination.

Goodwill

Goodwill arose on the acquisition of (i) the Danateq Assets and (ii) PSPL. It is assessed as having an indefinite 

life but the Group tests whether goodwill has suffered any impairment on an annual basis.

Danateq

The Danateq Acquisition in 2018 comprised various contracts and customer relationships, certain enterprise 

software and the related workforce. Given the opportunity to leverage this expertise across Pelatro’s existing 

business and the ability to exploit the Group’s thus enlarged customer base, the fair value of the Danateq 

assets acquired was deemed to be greater than the assessed book value of the assets as recognised in the 

financial statements of Pelatro, thus leading to the recognition of an amount of goodwill. Given that the soft-

ware acquired has been subsumed into the Group’s mViva product suite, the contracts acquired have been 

transitioned onto and/or are being fulfilled (for example in the case of the Telenor framework agreement) by 

the mViva product, and the workforce are employed by a branch of Pelatro in Singapore and work across the 

product suite, the former Danateq cash-generating unit (“CGU”) no longer has a separable identity. The good-

will relating to this former CGU was tested for impairment at 31 December 2021 by comparing its carrying val-

ue with the recoverable amount, which was determined using a value in use methodology based on discount-

ed cash flow projections, comparing the estimated implicit values of the Group cum and ex the acquisition.

PSPL cash-generating unit

The PSPL CGU comprises the Group’s software development and administrative centre in Bangalore which 

was acquired in December 2017, and whose principal activity was at the time to develop the Group’s software 

and provide administrative support for the rest of the Group. Subsequent to its acquisition, the activities of 

this subsidiary have grown to include the provision of post-contract support and other services to customers.

The Directors noted that, at the time of testing, the market capitalisation of the Group was less than its net 

asset value. Under IAS 36 this is an indicator of potential impairment and accordingly the Directors considered 

the cause of this as well as a number of other indicators, none of which suggested impairment.

The goodwill relating to this CGU was tested for impairment at 31 December 2021 by comparing the carrying 

value of the CGU with the recoverable amount. The recoverable amount was determined using a value in use 

methodology based on discounted cash flow projections over 5 years. 

 
 
ANNUAL REPORT

109

The key assumptions used in the value in use calculations were as follows:

(i) 

The operating cash flows for this business for the years to 31 December 2022 and 2023 are taken 

from the budget approved by the Board which is closely linked with recent historical performance and current 

expected levels of activity. The operating cash flow budget is most sensitive to the number of employees, par-

ticularly the more highly skilled developers, and the related costs of employment; revenue for the CGU is still 

mostly intra-Group and is thus dependent on other Group companies making third-party sales (the balance of 

third party sales is material but is largely under fixed revenue contracts);

(ii) 

A range of scenarios for growth in costs and revenues for the remainder of the value in use has been 

considered, notably with regard to costs which have been assumed to increase in line with local inflation rates. 

Revenue growth after 5 years is forecast at nil% in local currency terms;

(iii) 

A pre-tax discount rate of 17.6% has been used (being the Weighted Average Cost of Capital in local 

currency)

Sensitivity to changes in assumptions

The key assumptions for the value in use calculations are those regarding growth rates, discount rates and 

expected changes to selling prices and direct costs during the period. Changes in selling prices and direct 

costs, if any, are based on expectations of future changes in the market. Management estimates discount 

rates using pre-tax rates that reflect current market assessments of the time value of money. A change in a 

key assumption in respect to operating cash flows could cause the carrying value of the goodwill to exceed 

the recoverable amount, resulting in an impairment charge. The Board is confident that the assumptions in 

respect of operating cash flows remain appropriate. 

The Group has conducted sensitivity analyses on the impairment test of the goodwill’s carrying value which 

reflects the risk profile of the Danateq and PSPL CGUs. The Group believes that there are no reasonably pos-

sible changes to the key assumptions in the next year which would result in the carrying amount of goodwill 

exceeding the recoverable amount. This view is based upon inherently judgemental assumptions; however, it 

takes account of the headroom in the Value-in-Use calculation versus the current carrying value.

Conclusion

The Directors have concluded that, based on the above, recoverable value exceeds the carrying value of the 

goodwill at 31 December 2021.

110

ANNUAL REPORT

19. Tangible assets

Financial Year 2021

Leasehold 
improvements

Computer
equipment

Office 
equipment

Vehicles

$’000

 $’000

 $’000

 $’000

Cost

At 1 January 2021

Additions

Foreign exchange differences

At 31 December 2021

Depreciation

At 1 January 2021

Charge for the year

Foreign exchange differences

At 31 December 2021

Net carrying amount

At 31 December 2021

At 31 December 2020

131

-

(2)

1,084

88

(21)

59

-

(1)

305

-

(6)

_______

_______

_______

_______

129

(24)

(18)

1

1,151

(222)

(238)

6

58

(20)

(11)

-

_______

_______

_______

(41)

88

107

(454)

(31)

697

862

27

39

299

(95)

(36)

2

_______

(129)

170

210

Financial Year 2020

Leasehold 
improvements

Computer
equipment

Office 
equipment

Vehicles

$’000

 $’000

 $’000

 $’000

Cost

At 1 January 2020

Additions

Foreign exchange differences

At 31 December 2020

Depreciation

At 1 January 2020

Charge for the year

Foreign exchange differences

At 31 December 2020

Net carrying amount

At 31 December 2020

At 31 December 2019

109

24

(2)

197

877

10

59

1

(1)

312

-

(7)

_______

_______

_______

_______

131

(7)

(17)

-

1,084

59

(87)

(134)

(1)

(9)

(11)

-

305

(59)

(36)

-

_______

_______

_______

_______

(24)

107

102

(222)

(20)

862

110

39

50

(95)

210

253

Total

 $’000

1,579

88

(30)

_______

1,637

(361)

(303)

9

_______

(655)

982

1,218

Total

 $’000

677

902

-

_______

1,579

(162)

(198)

(1)

_______

(361)

1,218

515

ANNUAL REPORT

111

20. Right-of-use assets

Right-of-use assets comprise leases over office buildings and vehicles as follows:

2021

Cost

At 1 January 2021

Additions in respect of new leases

Disposals in respect of leases terminated

Effects of foreign exchange movements

At 31 December 2021

Depreciation

At 1 January 2021

Charge for the period

Eliminated on leases terminated

Effects of foreign exchange movements

At 31 December 2021

Net carrying amount

At 31 December 2021

At 31 December 2020

2020

Cost

At 1 January 2020

Additions in respect of new leases

Disposals in respect of leases terminated

Effects of foreign exchange movements

At 31 December 2020

Depreciation

At 1 January 2020

Charge for the period

Eliminated on leases terminated

Effects of foreign exchange movements

At 31 December 2020

Net carrying amount

At 31 December 2020

At 31 December 2019

Office building

$’000

661

112

(10)

(13)

_______

750

(355)

(164)

-

9

_______

(510)

240

306

Office buildings

$’000

690

227

(231)

(25)

_______

661

(368)

(153)

157

9

_______

(355)

306

322

Vehicles

 $’000

32

-

(32)

-

_______

-

(30)

(2)

32

-

_______

-

-

2

Vehicles

 $’000

31

-

-

1

_______

32

(14)

(14)

-

(2)

_______

(30)

2

17

Total

 $’000

693

112

(42)

(13)

_______

750

(385)

(166)

32

9

_______

(510)

240

308

Total

 $’000

721

227

(231)

(24)

_______

693

(382)

(167)

157

7

_______

(385)

308

339

112

ANNUAL REPORT

21. Trade and other receivables and contract assets

The timing of revenue recognition, invoicing and cash collection results in the recognition of the following as-

sets on the Consolidated Statement of Financial Position:

(i) invoiced accounts receivable;

(ii) accounts invoiceable but uninvoiced at the period end (i.e. “unbilled revenue” or UBR) (collectively with (i) 

recognised as “trade receivables”); and

(iii) amounts relating to revenue recognised at the date of the statement of financial position but not invoice-

able under the terms of the contract, or fulfilment assets (“contract assets”)

Contract assets

Due after one year

At 1 January

Contract assets recognised in the period

Transfer to current contract assets

At 31 December

Due within one year

At 1 January

Contract assets recognised in the period, net of releases to receivables or cash, or 
amortisation to profit or loss

Transfer from non-current contract assets

At 31 December

2021

$’000

751

195

(340)

_______

606

2021

$’000

609

(394)

340

_______

555

2020

$’000

519

441

(209)

_______

751

2020

$’000

293

107

209

_______

609

ANNUAL REPORT

Contract assets are comprised as follows:

Due after one year

Contract assets relating to revenue

Contract fulfilment assets

Due within one year

Contract assets relating to revenue

Contract fulfilment assets

113

2020

$’000

311

440

_______

751

2020

$’000

457

152

_______

293

2021

$’000

227

379

_______

606

2021

$’000

375

180

_______

555

Trade terms, credit risk and impairments

The Group’s exposure to credit risk equates to the carrying value of cash held on deposit (whether at banks or 

as deposits against liabilities, e.g. leases) and trade and other receivables and contract assets. The Group’s 

credit  risk  is  primarily  attributable  to  trade  receivables  and  contract  assets,  and  management  has  a  credit 

policy in place to ensure exposure to credit risk is monitored on an ongoing basis. Credit evaluations are per-

formed on customers as deemed necessary based on, inter alia, the nature of the prospect and size of order.

Unless specific agreement has been reached with individual customers, sales invoices are typically due for 

payment between 60 and 90 days after the date of the invoice; where customers delay making payment, an 

assessment of the potential loss of customer goodwill arising from the enforcement of contractual payment 

terms may take place when considering actions to be taken to secure payment. Trade receivables include 

amounts  that  are  past  due  at  the  reporting  date  for  which  no  specific  impairment  provision  has  been  rec-

ognised as these amounts are still considered to be recoverable. The Group does not require collateral in 

respect of financial assets.

114

ANNUAL REPORT

As outlined in Note 3, the Group recognises impairments under IFRS 9 for relevant classes of assets. The 

Group thus reviews the amount of expected credit loss associated with its trade receivables based on forward 

looking estimates that take into account current and forecast credit conditions as opposed to relying on past 

historical default rates. In the absence of any historic credit losses and the expectation of no specific losses 

in the foreseeable future, the Directors assess a hypothetical likely default amount by applying a percentage 

“probability of default” to the receivables balance, such probability being related to the underlying credit rating 

of the customer or country of origin. Furthermore, taking into account the time value of money when applied to 

contracts assets (which may unwind over a period of years following their initial recognition), a loss allowance 

for expected credit losses has been recorded as follows:

Loss allowance at 1 January

Increase in loss allowance

Loss allowance at 31 December

The loss allowance is comprised as follows:

On trade receivables

On contract assets

Loss allowance at 31 December

2021

$’000

37

52

_______

89

2021

$’000

75

14

_______

89

2020

$’000

29

8

_______

37

2020

$’000

30

7

_______

37

ANNUAL REPORT

115

The largest individual counterparty to a receivable included in trade and other receivables at 31 December 

2021 was $1.14m (of which some $0.68m related to unbilled revenue) (2020: $0.56m). Based on invoiced 

receivables, the largest individual counterparty owed the Group $0.52m (2020: $0.20m). The increase in loss 

allowance is due almost entirely to two individually significant receivables balances (other than the largest) 

from customers located in a jurisdiction with a notionally higher risk of default, and the weighting of the largest 

within the loss allowance calculation. Other than these, the Group’s customers are spread across a broad 

range of geographies, and approximately $1.5m has been received from customers since the reporting date.

Trade receivables by hypothetical “probability of default” (by reference to country risk)

Impairment

Impairment

Carrying amount

At 31 December 2021

Default risk

0 - 1%

1 - 2%

2 - 3%

3 - 4%

At 31 December 2020

Default risk

0 - 1%

1 - 2%

2 - 3%

3 - 4%

$’000

(16)

(26)

(32)

(1)

%

0.9%

1.3%

2.4%

3.1%

_______

_______

5,031

(75)

Gross
amount

$’000

1,719

1,927

1,349

36

Gross
amount

$’000

1,750

1,651

99

14

Impairment

Impairment

Carrying amount

$’000

(5)

(22)

(2)

(1)

%

0.3%

1.3%

2.1%

3.5%

_______

_______

3,514

(30)

$’000

1,703

1,901

1,317

35

_______

4,956

$’000

1,745

1,629

97

13

_______

3,484

116

ANNUAL REPORT

22. Other assets

At 31 December

Prepayments

Deposits

Other assets (including withholding tax, GST and VAT refunds)

Total other assets

23. Loans and borrowings

Loans and borrowings comprise:

At 31 December

Non-current liabilities

Secured term loans

Unsecured borrowings

Current liabilities

Current portion of term loans

Unsecured borrowings

Total loans and borrowings

2021

$’000

146

77

92

_______

315

2021

$’000

23

585

_______

608

11

125

_______

136

744

2020

$’000

130

80

275

_______

485

2020

$’000

277

919

_______

1,196

99

145

_______

244

1,440

The Group has two term loans, in its operating subsidiary in India and denominated in INR, with interest rates 

between 10% and 15.5% (in INR) , repayable between 5 and 6 years from their inception, between June 2023 

and September 2024.

ANNUAL REPORT

117

Reconciliation between opening and closing balances for liabilities resulting in financing cash flows

1 January 
2021

Non-cash 
changes 
– foreign 
exchange 
movements

Non-cash 
changes – 
net lease 
liabilities 
taken on

Interest 
accruals 
included in 
cash flow

Transfer from 
non-current to 
current

31 
December 
2021

Cash flows -
 net 
(repayments) 
and 
drawdowns

$’000

$’000

$’000

$’000

$’000

$’000

$’000

Non-current liabilities

Secured term loans

Unsecured borrowings

Lease liabilities

Current liabilities

Current portion of secured 
term loan

Unsecured borrowings

Lease liabilities

277

919

172

99

145

174

(3)

(14)

(3)

-

(1)

(6)

-

-

14

-

-

88

-

-

-

-

-

-

(77)

(161)

(103)

77

161

103

(174)

(159)

-

(165)

(180)

(171)

23

585

80

11

125

188

_______

_______

_______

_______

_______

_______

_______

Total

1,786

(27)

102

-

-

(849)

1,012

The Directors consider that the carrying amount of borrowings approximates to their fair value.

118

ANNUAL REPORT

24. Lease liabilities

Lease liabilities comprise liabilities arising from the committed and expected payments on leases over office 

buildings and vehicles.

2021

Amounts due in more than one year

At 1 January 2021

Liabilities taken on in the period

Liabilities (disposed of) in the period

Transfer from long-term to short-term

Effects of foreign exchange movements

At 31 December 2021

Amounts due in less than one year

At 1 January 2021

Liabilities taken on in the period

Liabilities (disposed of) in the period

Repayments of principal

Transfer to short-term from long-term

Effects of foreign exchange movements

At 31 December 2021

Office
buildings

Vehicles

Total

$’000

$’000

$’000

172

24

(10)

(103)

(3)

-

-

-

-

-

172

24

(10)

(103)

(3)

_______

_______

_______

80

-

80

Office
buildings

Vehicles

Total

$’000

174

89

(1)

(171)

103

(6)

$’000

-

-

-

-

-

-

$’000

174

89

(1)

(171)

103

(6)

_______

_______

_______

188

-

188

ANNUAL REPORT

2020

Amounts due in less than one year

At 1 January 2020

Liabilities taken on in the period

Liabilities (disposed of) in the period

Transfer from long-term to short-term

Effects of foreign exchange movements

At 31 December 2020

Amounts due in less than one year

At 1 January 2020

Liabilities taken on in the period

Liabilities (disposed of) in the period

Repayments of principal

Transfer to short-term from long-term

Effects of foreign exchange movements

At 31 December 2020

119

Office
buildings

Vehicles

Total

$’000

$’000

$’000

186

163

(28)

(140)

(9)

1

-

-

(1)

-

187

163

(28)

(141)

(9)

_______

_______

_______

172

-

172

Office
buildings

Vehicles

Total

$’000

$’000

$’000

193

69

(56)

(164)

140

(8)

12

-

-

(12)

1

(1)

205

69

(56)

(176)

141

(9)

_______

_______

_______

174

-

174

PSPL, the Group’s main operating subsidiary, has entered into various leases over office space in Bangalore 

and Mumbai, which are now all out of their initial commitment terms on notice periods of typically 2-3 months 

with rollover options. The Group also has a lease on office space in Nizhny Novgorod in Russia.  Now the 

impact of COVID-19 is diminishing and working from home flexibility is becoming more defined, the Group 

intends to review its office accommodation with a view to consolidating its principal office accommodation rom 

the beginning of 2023.

120

ANNUAL REPORT

25. Trade and other pay-
ables and contract liabilities

At 31 December

2021

$’000

2020

$’000

At 31 December

Due within one year

Trade payables

Other payables

2021

$’000

152

451

2020

$’000

810

283

Due after one year

Contract liabilities at 1 January

Contract liabilities recognised 
in the period

Transfers to short-term 
liabilities

Total trade and other payables

603

1,093

_______

_______

Contract liabilities at 31 
December

207

152

274

20

(81)

(87)

_______

_______

278

207

2021

$’000

2020

$’000

Trade payables include amounts due in respect of 

sales  commissions  due  to  sales  agents  which  is 

payable in less than one year. Other payables com-

prise principally amounts due in respect of staff bo-

nuses declared for December and paid in January.

The  average  credit  period  taken  for  normal  trade 

purchases is between 30 and 60 days. Most suppli-

ers do not charge interest on trade payables for the 

first 30 days from the date of the invoice. The Group 

has  risk  management  policies  in  place  to  ensure 

that  all  payables  are  paid  within  the  appropriate 

credit  time  frame.  The  Directors  consider  that  the 

carrying amount of trade payables approximates to 

their fair value.

Contract liabilities

Contract liabilities represent consideration received 

in  respect  of  unsatisfied  performance  obligations. 

Changes  to  the  Group’s  contract  liabilities  are  at-

tributable  solely  to  the  satisfaction  of  performance 

obligations.

At 31 December

Due within one year

Contract liabilities at 1 January

495

665

Contract liabilities recognised/
(released to revenue) in the 
period

Transfers from long-term 
liabilities

Contract liabilities at 31 
December

(107)

(257)

81

87

_______

_______

469

495

26. Provisions

At 31 December

Due within one year

Employee gratuities

Leave encashment

2021

$’000

141

61

2020

$’000

116

57

_______

_______

202

173

ANNUAL REPORT

121

At 31 December

2021

2020

27. Share capital and reserves

$’000

$’000

Share capital and share premium

Due after one year

Employee gratuities

Leave encashment

Other provisions (including tax)

7

30

35

13

24

126

_______

_______

72

163

Other provisions comprise tax and other expenses.

Under the Indian Payment of Gratuity Act 1972, em-

ployees with more than 5 years’ service are eligible 

for the payment of a “gratuity” upon certain end of 

employment  events,  including  retirement,  resig-

nation,  death  and  termination  or  redundancy.  The 

calculation of the gratuity due is based on the last 

drawn salary and number of years of service. The 

potential liability arising from these requirements is 

calculated  by  third  party  actuaries  based  on  em-

ployee profiles, their completed number of years in 

the organization, their age, salary and also on the 

probability of termination of employment, and a pro-

vision made accordingly.

Under  the  terms  of  their  employment,  employees 

are eligible to carry forward 30 “earned leaves” (EL) 

to the next calendar year. Any EL balance over and 

above  this  is  paid  in  cash  by  March  the  following 

year, hence resulting in a long-term provision.

Ordinary shares of 2.5p 
each (issued and fully paid)

$’000

Number

At 1 January 2020

1,065

32,532,431

Issued for cash during the year

147

4,500,000

_______

_______

At 31 December 2020

1,212

37,032,431

Issued for cash during the year

289

8,375,000

At 31 December 2021

1,501

45,407,431

_______

_______

On  2  and  5  July  the  Company  issued  a  further 

8,375,000  2.5  pence  Ordinary  shares  at  a  price 

of  40.0  pence  per  share  by  way  of  a  placing  to 

institutional and other investors. The Company in-

curred incremental costs totalling $333,000 in re-

spect of the Placing. IAS 32 Financial Instruments: 

Presentation  requires  the  costs  of  issuing  new 

shares to be charged against the share premium 

account.  Management  reviewed  the  incremental 

costs  to  identify  those  solely  incurred  in  issuing 

new shares, those incurred in connection with the 

entire share capital, and those not associated with 

issuing new shares. All of the costs relating to the 

Placing were deemed to relate directly to the is-

sue of new shares and thus resulted in a debit to 

share premium of $333,000. 

122

Merger reserve

ANNUAL REPORT

•  Credit risk is the financial loss to the Group if 

a customer or counterparty to financial instru-

The acquisition by Pelatro Plc of Pelatro LLC on 7 

ments fails to meet  a  contractual  obligation. 

September  2017  was  accounted  for  as  a  reverse 

Credit risk arises from the Group’s cash and 

asset acquisition. Consequently, the previously rec-

cash equivalents and receivables balances. 

ognised book values and assets and liabilities were 

•  Cash is held predominantly with ICICI, an in-

retained and the consolidated financial information 

stitution with a Baa3 credit rating on its senior 

for the period from the date of acquisition has been 

unsecured medium term notes from Moody’s 

presented  as  a  continuation  of  the  Pelatro  busi-

and  a  BBB-  rating  from  Standard  &  Poors, 

ness which was previously wholly owned by Pela-

and Kotak Mahindra Bank, which has an A-3 

tro LLC. The difference between the nominal value 

(short term) and BBB- (long term) credit rating 

of  the  shares  issued  pursuant  to  the  above  share 

from Standard & Poors. The credit quality of 

arrangement and the nominal value of the Pelatro 

customers  is  assessed  by  considering  their 

LLC capital at the time of the acquisition was trans-

financial  position,  experience  and  other  fac-

ferred to the merger reserve, together with certain 

tors,  and  the  Group  minimises  credit  risk  by 

other items relating to investments in subsidiaries.

dealing exclusively with those customers who 

it believes have a high credit rating

• 

Liquidity risk is the risk that the Group will not 

be  able  to  meet  its  financial  obligations  as 

they fall due. This risk relates to the Group’s 

liquidity  risk  management  and  implies  main-

taining sufficient cash and/or committed bor-

rowing  facilities.  The  Directors  monitor  roll-

ing  forecasts  of  liquidity  and  cash  and  cash 

equivalents based on expected cash flows

The  capital  structure  of  the  Group  consists  of 

debt,  which  includes  borrowings  as  disclosed  in 

note  23  and  equity  attributable  to  equity  holders 

of the parent, comprising issued capital, reserves 

and retained earnings as disclosed in the Group 

statement of changes in equity, as follows:

28. Financial instruments

Financial risk management

The  Group’s  principal  financial  instruments  are 

cash  and  deposits,  trade  receivables,  contract  as-

sets,  borrowings  and  trade  payables.  The  Group 

therefore has exposure to certain risks from its use 

of  financial  instruments  unrelated  to  the  perfor-

mance of the Group itself. The Group’s overall risk 

management programme seeks to minimise poten-

tial adverse effects on the Group’s financial perfor-

mance and such risk management is carried out by 

the Directors.

The Group’s activities expose it to certain financial 

risks:  market  risk,  credit  risk  and  liquidity  risk,  as 

explained below.

•  Market  risk  is  the  risk  of  loss  that  may  arise 

from changes in market factors such as interest 

rates and foreign currency movements 

ANNUAL REPORT

123

At 31 December

2021

2020

Classification of financial instruments:

$’000

 $’000

Financial assets

Borrowings

744

1,440

Equity attributable to 
equity holders of the 
parent

19,816

16,408

_______

_______

Financial assets at 

amortised cost

Cash

Deposits

20,560

17,848

Trade receivables

The  Group  is  not  subject  to  any  externally  im-

posed  capital  requirements  and  the  objective 

when  managing  capital  is  to  maintain  adequate 

financial  flexibility  to  preserve  the  ability  to  meet 

financial  obligations,  both  current  and  long  term 

-  the  resulting  capital  structure  is  managed  and 

adjusted  to  reflect  changes  in  economic  condi-

tions and with a view to maximising the return to 

shareholders through optimisation of the balance 

Contract assets

Financial liabilities at 
amortised cost

Other payables and 
accruals

Trade payables

Short-term borrowings

Long-term borrowings

Lease liabilities

Group
2021

$’000

Group
2020

 $’000

3,331

1,805

77

4,956

1,161

451

152

136

608

268

80

3,484

1,360

283

810

244

1,196

346

of debt and equity. Financing decisions are made 

All trade receivables are due from customers out-

based  on  forecasts  of  the  expected  timing  and 

side the UK.

level of capital and operating expenditure required 

to  meet  commitments  and  development  plans. 

Foreign currency risk management and sensi-

There was no change in the Group’s approach to 

tivity analysis

capital  management  during  the  financial  period 

under review.

The  Group  undertakes  certain  transactions  de-

nominated  in  foreign  currencies.  Hence,  expo-

sures  to  exchange  rate  fluctuations  arise.  The 

Group is mainly exposed to the currencies of the 

UK  (Great  British  Pounds  or  GBP),  the  US  (US 

dollars or USD) and India (Indian Rupees or INR), 

both with respect to balance sheet amounts and 

income and expenditure. Foreign currency risk is 

monitored closely on an ongoing basis to ensure 

that the net exposure is at an acceptable level.

The following table shows the denomination of the 

year end cash, cash equivalents and borrowings, 

and  trade  receivables  and  payables  balances  in 

the principal currencies disclosed above:

124

ANNUAL REPORT

As at 31 December 2021

Cash and cash equivalents

Deposits

Trade receivables

Contract assets

Borrowings

Trade payables

Lease liabilities

Net currency exposure

As at 31 December 2020

Cash and cash equivalents

Deposits

Trade receivables

Contract assets

Borrowings

Trade payables

Lease liabilities

Net currency exposure

USD

’000

406

-

4,331

939

-

(121)

-

_______

5,555

USD

’000

580

-

3,271

1,360

-

(780)

-

_______

4,431

GBP

’000

1,875

-

-

-

-

(19)

-

_______

1,856

GBP

’000

556

-

-

-

-

(18)

(1)

_______

537

INR

’000

27,282

5,430

52,641

-

(53,477)

(7,823)

(17,961)

_______

6,092

INR

’000

33,060

5,845

20,857

-

(105,146)

(2,550)

(25,191)

_______

(73,125)

Had the foreign exchange rate between the US dollar and the other Group currencies changed by 5%, this 

would have affected the profit for the year and the net assets of the Group by $154,000 (2020: $10,000).

Limitations of sensitivity analysis

The sensitivity analysis above demonstrates the effect of a change in one of the key assumptions while other 

assumptions remain unchanged. In reality, such an occurrence is very unlikely due to correlation between 

the factors. Furthermore, these sensitivities are non-linear, and larger or smaller impacts cannot easily be 

derived from the results. The sensitivity analysis does not take into consideration that the Group’s assets and 

liabilities are actively managed and may vary at the time that any actual market movement occurs.

Interest rate risk management and sensitivity analysis

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate be-

cause of changes in market interest rates. At the year end the Group had no exposure to interest rate risks as 

all of its borrowings were fixed rate.

ANNUAL REPORT

125

Liquidity risk management and interest risk tables

Ultimate  responsibility  for  liquidity  risk  management  rests  with  the  Board  of  Directors,  which  has  built  an 

appropriate  liquidity  risk  management  framework  for  the  management  of  the  Group’s  short,  medium  and 

long-term funding and liquidity management requirements. The Group manages liquidity risk by maintaining 

adequate reserves and borrowing facilities and by continuously monitoring forecast and actual cash flows.

The following table details the Group’s remaining contractual maturity for its non-derivative financial liabilities. 

The table has been drawn up based on the undiscounted cash flows of financial liabilities based on the earli-

est date on which the Group can be required to pay.

The table includes both interest and principal cash flows.

As at 31 December 2021

Weighted 
average 
effective 
interest rate

Less than 
1 year

2-5 years

More than 5 
years

Total

Carrying
value

$’000

$’000

$’000

$’000

Fixed rate instruments - 

borrowings

Lease liabilities

Trade and other payables

15.0%

7.1%

-

231

201

603

819

87

-

-

-

-

1,050

288

603

744

268

603

_______

_______

_______

_______

_______

Total

1,035

906

-

1,941

1,615

As at 31 December 2020

Weighted 
average 
effective 
interest rate

Less than 1 
year

2-5 years

More than 5 
years

Total

Carrying
value

$’000

$’000

$’000

$’000

Fixed rate instruments - 

borrowings

Lease liabilities

Trade and other payables

13.2%

392

1,399

179

9.2%

-

195

1,093

188

-

-

-

1,970

383

1,093

1,440

346

1,093

_______

_______

_______

_______

_______

Total

1,680

1,587

179

3,446

2,879

Fair values of financial assets and financial liabilities

As at 31 December 2021 and 31 December 2020 there were no material differences between the book value 

and fair value of the Group’s financial assets and liabilities.

126

ANNUAL REPORT

29. Related party transactions

Amounts  outstanding  at  the  end  of  the  year  in  re-

spect  of  transactions  with  related  parties  were  as 

follows:

advisory  services  to  that  company.  During  the 

year  payments  of  approximately  $17,000  were 

made  to  those  two  companies;  there  was  a  bal-

ance of approximately $5,000 outstanding at the 

year end in relation to 2021 expenses.

Amount outstanding – (debtor)/
creditor

Key management personnel - 
outstanding reimbursements in 
respect of expenses incurred on 
behalf of Group companies

2021

2020

Other than disclosed in this note or elsewhere in 

$’000

$’000

2

-

this financial information as appropriate, no relat-

ed party transactions have taken place during the 

year that have materially affected the financial po-

sition or performance of the Group.

The remuneration of the Directors, who are deemed 

to  be  the  only  key  management  personnel  of  the 

Group, is set out below in aggregate for each of the 

30. Capital commitments 
and contingent liabilities

categories  specified  in  IAS  24  Related  Party  Dis-

Other than as disclosed above, as at 31 Decem-

closures.

Wages and salaries

Bonuses

Share-based payments

Pension cost and other 
benefits in kind

ber 2021 the Group had no material capital com-

mitments (2020: nil) nor any contingent liabilities 

(2020: nil).

31. Events after the reporting 

There have been no events subsequent to the re-

porting date which would have a material impact 

on the financial statements. 

2021

$’000

596

135

1

50

2020

$’000

581

28

5

61

_______

_______

782

675

Suresh  Yezhuvath  (the  brother  of  Subash  Menon 

and  Sudeesh  Yezhuvath),  due  to  his  participation 

in a loan to the Group taken out in 2020, received 

interest of approximately $138,000 on normal com-

mercial terms.

To  comply  with  local  legislation  regarding  resident 

directors,  Hamish  Christie  is  a  director  of  Pelatro 

Pte  Ltd.  Mr  Christie  is  also  the  proprietor  of  H.A. 

Christie & Co. and Christie Cosec Services Pvt. Ltd, 

which firms provide accountancy, tax and other

ANNUAL REPORT

127

Company Statement of Financial Position
As at 31 December 2021

Assets

Non-current assets

Investments in subsidiaries

Intangible assets

Right-of-use assets

Contract assets

Trade and other receivables

Current assets

Contract assets

Trade and other receivables

Cash and cash equivalents

Total Assets

Liabilities

Non-current liabilities

Contract liabilities

Current liabilities

Lease liabilities

Contract liabilities

Trade and other payables

Total Liabilities

NET ASSETS

Note

7

8

9

10

9

10

2021

 $’000
(audited)

371

4,744

-

606

121

_______

5,842

548

6,241

2,778

2020

 $’000 
(audited)

825

5,742

1

746

149

_______

7,463

552

4,042

1,206

_______

_______

9,567

15,409

5,800

13,263

11

278

207

_______

_______

278

-

462

145

11

13

207

1

486

820

_______

_______

607

885

14,524

1,307

1,514

11,749

128

ANNUAL REPORT

Issued share capital and reserves attributable to owners of the 
parent

Share capital

Share premium

Other reserves

Retained earnings

TOTAL EQUITY

13

13

13

1,501

18,046

(96)

(4,927)

_______

14,524

1,212

14,045

(186)

(3,322)

_______

11,749

*For the period ended 31 December 2021, the Company recorded a loss of $1,606,000 (2020: loss $2,923,000).

The financial statements of Pelatro Plc, registered number 10630166, were approved by the board of Direc-

tors and authorised for issue on 20 May 2022. They were signed on its behalf by:

Subash Menon 
Director

Nic Hellyer 
Director

The accompanying notes 1 to 16 are an integral part of these financial statements.

ANNUAL REPORT

129

Company Statement of Changes in Equity
For the year ended 31 December 2021 

Share 
capital

Share 
premium

Exchange
reserve

Retained 
profits

Total 
equity

Share-
based 
payments 
reserve

$’000

$’000

$’000

$’000

$’000

$’000

Balance at 1 January 2020

1,065

11,603

(314)

100

(399)

12,055

Profit/(loss) after taxation for the year

Share-based payments

Other comprehensive income:

Exchange differences

Transactions with owners:

-

-

-

-

-

-

Shares issued by Pelatro Plc for cash

Issue costs

147

-

2,620

(178)

-

-

(55)

-

-

-

83

-

-

-

(2,923)

(2,923)

-

-

-

-

83

(55)

2,767

(178)

Balance at 31 December 2020

1,212

14,045

(369)

183

(3,322)

11,749

_______

_______

_______

_______

_______

_______

Profit/(loss) after taxation for the year

Share-based payments

Transfer on lapse of share options

Other comprehensive income:

Exchange differences

Transactions with owners:

Shares issued by Pelatro Plc for cash

Issue costs

-

-

-

-

-

-

-

-

289

-

4,334

(333)

-

-

-

50

-

-

-

41

(1)

-

-

-

(1,606)

(1,606)

-

1

-

-

-

41

-

50

4,623

(333)

_______

_______

_______

_______

_______

_______

Balance at 31 December 2021

1,501

18,046

(319)

223

(4,927)

14,524

Reserve

Share capital

Share premium

Exchange reserve

Share-based payments reserve

Description and purpose

Nominal value of issued shares

Amount subscribed for share capital in excess of nominal value 
less associated costs

The difference arising on the translation of balances denominated 
in currencies other than US Dollars into the presentational 
currency of the Company

Cumulative amounts charged in respect of unsettled options 
issued

Retained earnings

All other net gains and losses not recognised elsewhere

The accompanying notes 1 to 16 are an integral part of these financial statements.

130

ANNUAL REPORT

Notes to the Company 
financial statements
For the year ended 31 December 2021  

1. Accounting policies

Basis of preparation

• 

the effect of future accounting standards not 

yet adopted;

• 

the  disclosure  of  the  remuneration  of  key 

management personnel; and

• 

disclosure  of  related  party  transactions  with 

other  wholly-owned  members  of  the  Pelatro 

Group.

In addition, and in accordance with FRS 101, fur-

ther  disclosure  exemptions  have  been  adopted 

The Parent Company financial statements of Pela-

because  equivalent  disclosures  are  included  in 

tro Plc (the “Company”) have been prepared in ac-

the  consolidated  financial  statements.  These  fi-

cordance  with  Financial  Reporting  Standard  101 

nancial statements do not include certain disclo-

Reduced Disclosure Framework and as required by 

sures in respect of:

the Companies Act 2006.

The financial statements have been prepared in US 

Dollars,  which  is  the  currency  of  the  primary  eco-

• 

• 

business combinations;

financial  instruments  (other  than  certain  dis-

closures  required  as  a  result  of  recording  fi-

nomic environment in which the Company operates 

nancial instruments at fair value);

(its  functional  currency).  The  financial  statements 

• 

fair  value  measurement  (other  than  certain 

are  prepared  under  the  historical  cost  convention 

disclosures  required  as  a  result  of  recording 

and were approved for issue on 20 May 2022.

financial instruments at fair value); and

No profit and loss account is presented by the Com-

pany as permitted by section 408 of the Companies 

Investments in subsidiaries

• 

impairment of assets.

Act 2006.

Disclosure exemptions adopted

Investments consist of the Company’s subsidiary 

undertakings. Investments are initially recorded at 

cost, being the fair value of the consideration giv-

In  preparing  these  financial  statements  the  Com-

en and including directly attributable charges as-

pany has taken advantage of all disclosure exemp-

sociated  with  the  investment.  Subsequently  they 

tions conferred by FRS 101. Therefore, these finan-

are reviewed for impairment if events or changes 

cial statements do not include:

in circumstances indicate the carrying value may 

not be recoverable.

• 

certain  disclosures  regarding  the  Company’s 

capital;

• 

a statement of cash flows;

ANNUAL REPORT

Trade receivables

131

• 

deferred  income  tax  assets  are  recognised 

only to the extent that it is probable that tax-

Short term trade receivables are measured at trans-

able profit will be available against which the 

action  price,  less  any  impairment.  The  Company 

deductible temporary differences, carried for-

assesses at each reporting date whether any trade 

ward tax credits or tax losses can be utilised.

receivables or other assets or group of financial as-

sets is impaired.

Taxation

Income taxes

Deferred  income  tax  assets  and  liabilities  are 

measured at the tax rates that are expected to ap-

ply when the related asset is realised, or liability 

is settled, based on tax rates and laws enacted or 

substantively enacted at the statement of financial 

position date.

Current  tax  assets  and  liabilities  are  measured  at 

the amount expected to be recovered from or paid 

The  carrying  amount  of  deferred  income  tax  as-

to taxation authorities, based on tax rates and laws 

sets  is  reviewed  at  each  statement  of  financial 

that  are  enacted  or  substantively  enacted  by  the 

position date. Deferred income tax assets and lia-

statement of financial position date.

bilities are offset only if a legally enforceable right 

exists to set off current tax assets against current 

Deferred income tax is recognised on all temporary 

tax liabilities, the deferred income taxes relate to 

differences arising between the tax bases of assets 

the same taxation authority and that authority per-

and  liabilities  and  their  carrying  amounts  in  the  fi-

mits the Group to make a single net payment.

nancial statements, with the following exceptions:

•  where the temporary difference arises from the 

prehensive income or directly to equity if it relates 

initial  recognition  of  goodwill  or  of  an  asset  or 

to items that are credited or charged to other com-

liability  in  a  transaction  that  is  not  a  business 

prehensive income or directly to equity. Otherwise, 

combination that at the time of the transaction 

income tax is recognised in the income statement.

Income  tax  is  charged  or  credited  to  other  com-

affects neither accounting nor taxable profit or 

loss;

Foreign currencies

• 

in respect of taxable temporary differences as-

sociated within investments in subsidiaries, as-

Transactions  denominated  in  foreign  currencies 

sociates and joint ventures, where the timing of 

are  translated  at  an  approximation  of  the  ex-

the reversal of the temporary differences can be 

change rate ruling on the date of the transaction. 

controlled and it is probable that the temporary 

Assets and liabilities denominated in foreign cur-

differences  will  not  reverse  in  the  foreseeable 

rencies are translated at the exchange rate ruling 

future; and

on  the  balance  sheet  date.  Resulting  exchange 

gains and losses are taken to the profit and loss 

account.

132

ANNUAL REPORT

Related party transactions

4. Directors’ remuneration

The Company has taken advantage of the exemp-

Information  concerning  Directors’  remuneration 

tion  under  FRS  101  from  disclosing  related  party 

can  be  found  in  note  10  to  the  Group  financial 

transactions  with  entities  that  are  wholly  owned 

statements.

subsidiary undertakings of the Pelatro Group.

2. Critical accounting judgements 
and key sources of estimation un-
certainty

Key sources of estimation uncertainty

The  key  assumptions  concerning  the  future  and 

other  key  sources  of  estimation  uncertainty  at  the 

reporting date that have a significant risk of causing 

a material adjustment to the carrying amounts of as-

sets and liabilities within the next financial year, are 

as follows:

Investments in subsidiary companies

The carrying cost of the Company’s investments in 

subsidiary companies is reviewed at each reporting 

date by reference to the income that is projected to 

5. Share-based payments

Share-based  payments  associated  with  share 

options  granted  to  employees  of  subsidiaries  of 

the  parent  company  are  treated  as  an  expense 

of the subsidiary company to be settled by equity 

of the parent company. The share-based payment 

expense increases the value of the parent compa-

ny’s investment in the subsidiaries and is credited 

to retained earnings.

6. Dividends paid and proposed

No  dividends  were  declared  or  paid  during  the 

year  and  no  dividends  will  be  proposed  for  ap-

proval at the Annual General Meeting of the Com-

pany.

arise therefrom. From a review of these projections, 

7. Investment in subsidiaries

the Directors have made no provisions against their 

carrying values as the Directors believe that the in-

vestments  concerned  will  generate  sufficient  eco-

At 1 January 2020

nomic benefits to justify their carrying values.

3. Auditor’s remuneration

The  figures  within  the  auditors’  remuneration  note 

in the Pelatro consolidated financial statements in-

clude  fees  charged  by  the  Company’s  auditors  to 

Pelatro  plc  in  respect  of  audit  and  non-audit  ser-

vices.  As  such,  no  separate  disclosure  has  been 

given above.

Investment in the period – share-based 
payments in respect of subsidiaries

At 31 December 2020

Investment in the period – share-based 
payments in respect of subsidiaries

Impairment provision

At 31 December 2021

$’000

746

79

_______

825

36

(490)

_______

371

ANNUAL REPORT

133

During the year the Directors considered the carrying value of the Group’s investment in Pelatro LLC (“LLC”). 

This amount arose as part of the group reconstruction in September 2017 and not as a result of direct in-

vestment by Pelatro Plc in the subsidiary; however, given the levels of trading activity in LLC, the Directors 

considered it appropriate to reduce the carrying value to its net asset value.

8. Intangible assets

Intangible  assets  comprise  software  acquired  through  business  combinations,  customer  relationships  and 

goodwill.

An analysis of goodwill and other intangible assets is as follows:

Financial year 2021

Acquired software

Customer 
relationships

Goodwill

$’000

$’000

$’000

Cost

At 1 January 2021

Additions

1,250

-

6,862

-

43

-

Total

$’000

8,155

-

At 31 December 2021

1,250

6,862

43

8,155

_______

_______

_______

_______

Amortisation or impairment

At 1 January 2021

Charge for the year

At 31 December 2021

Net carrying amount

At 31 December 2021

At 31 December 2020

(755)

(312)

_______

(1,067)

183

495

(1,658)

(686)

_______

(2,344)

4,518

5,204

-

-

(2,413)

(998)

_______

_______

-

(3,411)

43

43

4,744

5,742

Goodwill arose on the acquisition of the Danateq Assets. It is assessed as having an indefinite life but the 

Company tests whether goodwill has suffered any impairment on an annual basis. The Danateq Acquisition 

in 2018 comprised various contracts and customer relationships, certain enterprise software and the related 

workforce. Given the opportunity to leverage this expertise across Pelatro’s existing business and the ability to 

exploit the Group’s thus enlarged customer base, the fair value of the Danateq assets acquired was deemed 

to be greater than the assessed book value of the assets as recognised in the financial statements of the 

Company, thus leading to the recognition of an amount of goodwill.

134

ANNUAL REPORT

9. Contract assets

Due after one year

At 1 January

Contract assets recognised in the period, 
net of releases to receivables or cash, or 
amortisation to profit or loss

2021

2020

$’000

$’000

746

467

195

430

Transfer to current contract assets

(335)

(151)

At 31 December

606

746

Due within one year

At 1 January

Contract assets recognised in the period, 
net of releases to receivables or cash, or 
amortisation to profit or loss

2021

2020

$’000

$’000

552

224

(339)

177

Transfer from non-current contract assets

335

151

At 31 December

548

552

Contract assets are comprised as follows:

past  historical  default  rates.  In  the  absence  of 

any  historic  credit  losses  and  the  expectation  of 

no  specific  losses  in  the  foreseeable  future,  the 

Directors  assess  a  hypothetical  likely  default 

amount  by  applying  a  percentage  “probability  of 

default”  to  the  receivables  balance,  such  proba-

bility being related to the underlying credit rating 

of the customer or country of origin. Furthermore, 

taking into account the time value of money when 

applied  to  contracts  assets  (which  may  unwind 

over a period of years following their initial recog-

nition), a loss allowance for expected credit losses 

has been recorded as follows:

Loss allowance at 1 January

Increase in loss allowance

2021

2020

$’000

$’000

37

52

29

8

_______ _______

Loss allowance at 31 December

89

37

The loss allowance is comprised as follows:

Contract assets relating to revenue

Contract fulfilment assets

2021

2020

$’000

$’000

On trade receivables

595

559

706

592

_______

_______

1,154

1,298

On contract assets

Loss allowance at 31 
December

2021

$’000

75

14

2020

$’000

30

7

_______

_______

89

37

Credit risk and impairments

The  Group  recognises  impairments  under  IFRS 

9  for  relevant  classes  of  assets.  The  Group  thus 

reviews  the  amount  of  expected  credit  loss  asso-

ciated  with  its  trade  receivables  based  on  forward 

looking estimates that take into account current and 

forecast credit conditions as opposed to relying on 

ANNUAL REPORT

10. Trade and other receivables

At 31 December

135

2021

$’000

2020

$’000

Due within a year

Trade receivables

2021

$’000

2020

$’000

Due within one year

Contract liabilities at 1 January

486

637

Contract liabilities recognised/(released 
to revenue) in the period

(105)

(238)

3,997

2,915

Transfers from long-term liabilities

81

87

Other receivables and prepayments

162

96

_______

Intra-Group receivables

2,082

1,031

Contract liabilities at 31 December

462

486

Total trade and other receivables

6,241

4,042

12. Trade and other payables

_______

_______

Due after more than one year

Trade receivables

121

149

The Directors considered the carrying value of the 

intra-Group  receivables  at  the  reporting  date  and 

concluded that no impairment was required.

Due within a year

Trade payables

Other payables

2021

$’000

2020

$’000

133

12

446

14

_______

_______

Total trade and other payables

145

460

11. Contract liabilities

Contract liabilities represent consideration received 

in  respect  of  unsatisfied  performance  obligations. 

Changes  to  the  Group’s  contract  liabilities  are  at-

tributable  solely  to  the  satisfaction  of  performance 

obligations.

At 31 December

Due after one year

Contract liabilities at 1 January

Contract liabilities recognised in the period

2021

2020

$’000

$’000

207

152

274

20

Transfers to short-term liabilities

(81)

(87)

Contract liabilities at 31 December

278

207

136

ANNUAL REPORT

13. Share capital and reserves

after  two  years  and  50%  after  three  years.  There 

are  no  conditions  attaching  to  the  vesting  of  the 

Share capital and share premium

options  other  than  continued  employment. An  ex-

Ordinary shares of 2.5p each 
(issued and fully paid)

$’000

Number

Consolidated Financial Statements relates to costs 

pense of $32,000 (2020: $27,000) recorded in the 

At 1 January 2020

1,065

32,532,431

Issued for cash during the year

147

4,500,000

_______

_______

At 31 December 2020

1,212

37,032,431

of share options issued to subsidiary employees.

Movements  in  the  number  of  share  options  out-

standing  and  their  related  weighted  average  exer-

Issued for cash during the year

289

8,375,000

cise prices are as follows:

_______

_______

At 31 December 2021

1,501

45,407,431

On  2  and  5  July  the  Company  issued  a  further 

8,375,000  2.5  pence  Ordinary  shares  at  a  price 

of  40.0  pence  per  share  by  way  of  a  placing  to 

institutional and other investors. The Company in-

curred incremental costs totalling $333,000 in re-

spect of the Placing. IAS 32 Financial Instruments: 

Presentation  requires  the  costs  of  issuing  new 

shares to be charged against the share premium 

account.  Management  reviewed  the  incremental 

costs  to  identify  those  solely  incurred  in  issuing 

new shares, those incurred in connection with the 

entire share capital, and those not associated with 

issuing new shares. All of the costs relating to the 

Placing were deemed to relate directly to the is-

sue of new shares and thus resulted in a debit to 

share premium of $333,000. 

Share-based payments

As further detailed in Note 11 to the Consolidated 

Financial Statements, the Company has granted 

No. of options

Weighted 
average 
exercise price

2021

2020

2021

2020

1,505,500

1,631,500

72.7p 72.7p

-

-

-

-

(149,000)

(126,000)

73.0p 73.0p

Outstanding at the 
beginning of the 
year

Granted during 
the year

Forfeited/
cancelled during 
the year

_______

_______

Outstanding at the 
end of the year

1,356,500

1,505,500

72.7p 72.7p

The  fair  values  of  the  share  options  issued  in  the 

year was derived using a Black Scholes model. The 

following key assumptions were used in the calcu-

lations:

Grant date

Exercise price

Share price at grant date

Risk free rate

Volatility

Expected life

17 January 2019

73p

73p

0.86 - 0.92%

35%

4.5 - 5.5 years

19.0 - 20.8p

under the terms of a share option plan for employ-

Fair Value

ees options with an exercise price of 73p, vesting 

in tranches as follows: 25% after one year, 25% 

ANNUAL REPORT

137

The expected life used in the model has been ad-

justed, based on management’s best estimate, for 

the  effects  of  non-transferability,  exercise  restric-

tions  and  behavioural  considerations.  The  share 

price per share at 31 December 2021 was £0.298 

(31 December 2020: £0.380) and hence no deferred 

tax is provided in respect of the potential exercise of 

options currently extant.

tax is provided in respect of the potential exercise of 

options currently extant.

14. Capital commitments and con-
tingent liabilities

Other than as disclosed in the Group financial state-

ments, as at 31 December 2021 the Group had no 

material capital commitments nor any contingent li-

abilities (2020: $nil)

15. Events after the reporting date

There have been no significant events which have 

occurred subsequent to the reporting date.

16. Related parties

The  Company  is  exempt  from  disclosing  transac-

tions  within  the  wholly  owned  subsidiaries  in  the 

Group. Other related party transactions are includ-

ed within those disclosed in the Group consolidated 

financial statements.

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