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Pennon Group

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FY2013 Annual Report · Pennon Group
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Annual Report
and Accounts 2013

Contents

Directors’ report (incorporating business review)

Group overview
  4  Group highlights 
  6  Key performance indicators 
  8  Chairman’s statement 
10  Our business model
12  Strategic Q&A 

South West Water
16  At a glance
18 

The business

Viridor
22  At a glance
24 

The business

Financial review 

Group
30 
36  Principal risks and uncertainties
48  Sustainability report

58  Other statutory information

Governance
60  Chairman’s introduction to corporate governance
62  Board of Directors
64  Corporate governance and internal control
72  Directors’ remuneration report
84 

Independent auditors’ report

Financial statements and shareholder information
86 
Financial statements
143  Five-year financial summary
144  Shareholder information

To view our online report visit:
www.pennonannualreport.co.uk/2013

2

Pennon Group Plc Annual Report 2013G
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Who we are

Pennon Group Plc is an environmental utility infrastructure company
at the top end of the FTSE 250 which owns South West Water Limited
and Viridor Limited. The Group has assets of around £4.7 billion
and a workforce of over 4,500 people.

Group strategy

Our strategy is to promote the success of the Group for the benefit of our 
shareholders, customers and other stakeholders through our focus on water 
and sewerage services, recycling, renewable energy and waste management. 
We aim to be a pre-eminent provider of customer services to high standards
of quality, efficiency and reliability.

What we do

We carry out our business through:  

South West Water Limited – the provider of water and sewerage services
for Devon, Cornwall and parts of Dorset and Somerset.

Viridor Limited – one of the leading UK recycling, renewable energy 
and waste management businesses.

As one of the largest environmental and resource management 
groups in the UK, Pennon’s business is all about sustainability.

3

South West WaterViridorGroupGovernanceFinancial statementsPennon Group Plc Annual Report 2013 
Directors’ report - Business review - Group overview

Group highlights

Pennon Group 

We create value for our shareholders 
by continuing to develop our two 
environmental utility infrastructure 
businesses, South West Water 
and Viridor, and by the efficient 
financing and strong management 
of the Group as a whole.

South West Water 

The water and sewerage services 
provider in Devon, Cornwall 
and parts of Dorset and Somerset 
– delivering strong operational 
and financial performance.

Viridor

One of the leading UK recycling, 
renewable energy and waste 
management businesses –
achieving further significant progress
in its long-term contract and energy 
from waste activities.

4

Financial highlights 

Revenue
£1,201.1m
-2.6%

Assets
£4.7bn

Dividend
+7.3%

Profit before tax*
£198.2m
-1.1%
* Before exceptional net charges. 
 Statutory basis £21.8 million.

Financial highlights 

Revenue
£498.6m
+5.2%

Profit before tax*
£152.1m
+7.5%

* Before exceptional net income.
 Statutory basis £164.6 million.

Financial highlights 

Revenue
£703.8m
-7.5%

Profit before tax*
£36.5m
-36.6%

* Before exceptional charges.
 Statutory basis loss £152.4 million.

Pennon Group Plc Annual Report 2013 
 
 
G
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Highlights of the year

Strategy 

Strategy in action 

•  In a challenging year, delivered profit  
  before tax (before exceptional items)  
  only marginally below the previous year
•  Group capital expenditure up 61% 
  to £439 million
•  £300 million hybrid capital issue    
    provides substantial additional funding  
  and strengthens balance sheet
•  Group businesses well positioned

for the future.

Our strategy is to promote the success 
of the Group for the benefit of our 
shareholders, customers and other 
stakeholders through our focus on water 
and sewerage services, recycling, renewable 
energy and waste management. We aim 
to be a pre-eminent provider of customer 
services to high standards of quality, 
efficiency and reliability.

•  Committed to an annual dividend increase  
  of 4% above inflation up to 2014/15
•  Continued focus on our two 
  environmental utility infrastructure  
  businesses undertaking sustainable    
  activities which make a positive impact 
  on communities and the environment
•  £439 million invested in key infrastructure  
  supporting the development  
  of the UK economy
•  Group well funded with efficient 

long-term financing.

Highlights of the year

Strategy 

Strategy in action 

•  Ongoing outperformance 
  of efficiency targets
•  Strong operational performance   
  despite extreme weather events
•  88% improvement in Service 

Incentive Mechanism (SIM) score 

  since the opening K5 position
•  £60 million reinvested to enhance  
  protection for bathing waters, 
  private sewers and help customers 

in most need.

At the core of South West Water’s strategy 
is the company’s commitment to delivering 
the services its customers depend on in 
the most cost-effective and sustainable way.

•  Pure Water – providing safe 
  and reliable water supplies
•  Pure Service – increasing levels 
  of customer satisfaction and maintaining  
reliability of assets to protect the service  
improvements made over the last 20 years

•  Pure Environment – protecting 
  and enhancing the environment
•  Financial Management – outperforming 

the regulatory contract, rigorously controlling  

  costs underpinned by efficient funding.

Highlights of the year

Strategy 

Strategy in action 

•  Strong progress in long-term 
  Public Private Partnership (PPP)/  
  energy from waste (EfW) strategy
•  Significant current headwinds 
in recycling and ongoing trend 

  decline in landfill - aggressive action 
  to reduce costs
•  Exceptional charges - total £150 million  
  net of tax
•  Four more key long-term PPP/EfW  
  contract developments.

Viridor’s strategy is to transform 
waste, adding value through recycling 
and renewable energy generation. 

•  Substantial further progress during 
  2012/13 in the development and roll-out 
  of Viridor’s PPP/EfW pipeline
•  Capital expenditure of £292 million 
  on Viridor growth projects, mainly EfW 
•  Recyclate traded increased by 5.6% 

to 1.9 million tonnes.

5

South West WaterViridorGroupGovernanceFinancial statementsPennon Group Plc Annual Report 2013 
 
 
 
 
 
 
 
 
 
 
Directors’ report - Business review - Group overview

Key performance indicators*

1

2

4

5

3

6

1  Energy from waste (EfW) facility,  
  Lakeside, near Slough
2  Viridor customer waste collection
3  ‘Upstream Thinking’ catchment  
  management project

4  Tunnel under Roadford Dam,  
  Devon
5  Viridor graduate management  
  scheme employee, 
  Hannah Kirkpatrick
6  Laboratory, Countess Wear waste  
  water treatment works, Exeter

* These are key performance indicators we use to measure the performance of our  
  businesses as described in our business model on page 11.

6

Pennon Group 

Profit before tax
before exceptional net 
charges (£m)

5
.
0
0
2

2
.
8
9
1

8
.
5
8
1

5
.
8
8
1

4
.
9
5
1

Earnings per share
before exceptional net 
charges and deferred tax
(pence)

3
.
7
4

6
.
2
4

3
.
2
4

8
.
0
4

9
.
6
3

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

£198.2m
-1.1%

42.6p
-9.9%

Dividend per share
(pence)

Interest rate
on average net debt
(%)

6
4

.

8
2

2
5
6
2

.

8
4

.

1

.

4

1

.

4

9

.

3

5
3

.

5
6
4
2

.

5
5
2
2

.

0
0
.
1
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

28.46p
+7.3%

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

3.5%

Pennon Group Plc Annual Report 2013South West Water

Viridor 

Operating profit
(£m)

.

2
5
1
2

7

.

4
0
2

.

5
3
9
1

8

.

9
8
1

.

6
6
8
1

Regulatory 
capital value
as at 31 March
(£m)

6
1
9
2

,

7
2
8
2

,

3
0
7

,

2

5
5
5

,

2

1
6
4
2

,

Drinking water 
quality Mean 
Zonal compliance
(%)

8
9

.

9
9

8
9

.

9
9

7
9

.

9
9

8
9

.

9
9

7
9

.

9
9

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

£215.2m
+5.1%

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

£2,916m
+3.1%

99.97%

Bathing water 
compliance
(%)

6
.
8
9

5
.
6
9

1
.
5
9

3
.
0
9

1
1
.
1
9

3
.
0
6

Population 
Equivalent 
Sanitary 
Compliance
(%)

0
7
.
9
9

5
5
.
9
9

7
5
.
9
9

0
5
.
9
9

8
9
.
9
9

Operating profit
plus joint 
ventures
(£m)

.

6
2
8

.

0
7
7

.

2
5
7

7

.

3
6

1
9

.

5
4

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

£45.9m
–39.0%

Recyclate
traded
(million tonnes)

8

.

1

7

.

1

9

.

1

4

.

1

4
1

.

Total renewable 
energy 
generation 
(GWh)

0
2
8

2
5
7

0
6
7

2
1
6

4
0
5

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

1.9m tonnes
+5.6%

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

820GWh
+7.9%

Renewable 
energy generation 
capacity
as at 31 March
(MW)

6
3
1

6
3
1

7
3
1

8
2
1

1
0
1

Total waste 
inputs
(million tonnes)

7
.
7

6
.
7

3
.
7

2
2
.
7

Share of profit 
from recovering 
value in waste
(%)

9
4

5
4

6
4

1
4

5
3

0
1
0
2

0
1
0
2

1
1
0
2

1
1
0
2

2
1
0
2

2
1
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

  EU Mandatory 
  Standard
  Guideline Standard

99.98%

137MW

7.2m tonnes

35%

RIDDOR 
incidence rate
(per 100,000 
employees)

5
4
4
,
2

5
6
1
,
2

5
0
5
,
1

3
9
2
4
,

1

8
3
2
1

,

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

Actual no. 45

1 Before exceptional charges. 
2 Previous years restated, excluding waste 
  not treated at Viridor facilities. 
3 Change in RIDDOR reporting criteria 
  (see page 53 for details).

7

1 Change in reporting standard for 2012 bathing 
  season (UK rather than EU criteria).
2 Change in RIDDOR reporting criteria 
  (see page 53 for details).

Service 
Incentive 
Mechanism 
(SIM)

5
.
0
7

9
.
6
6

1
.
8
5

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

70.5%
+5.3%

RIDDOR 
incidence rate
(per 100,000 
employees)

4
2
0
,
2

8
0
0
,
2

4
3
3
,
1

8
2
6
,
1

2
8
6
5
2
1
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

Actual no. 7

Group overviewSouth West WaterViridorGroupGovernanceFinancial statementsPennon Group Plc Annual Report 2013Directors’ report - Business review - Group overview

Chairman’s statement

In a challenging year 
for both South West Water 
and Viridor, the Group 
has achieved a profit before 
tax* only marginally below 
the previous year. 

Dear shareholder 

Business performance 
Group revenue was down by 2.6% 
to £1,201 million and profit before tax* 
decreased by 1.1% to £198 million. 
We continue to maintain substantial 
cash resources and facilities and we ended 
the year with a record level of £1.15 billion.

Despite the extreme weather events 
of 2012/13 impacting on aspects of its 
operations South West Water performed 
well, achieving further advances in operating 
efficiency and customer service. It is on 
target to outperform the K5 (2010-2015) 
regulatory contract. The company has front-
end loaded delivery of the operating cost 
efficiencies required by Ofwat and is now 
sharing the benefit of its K5 outperformance 
to date with customers by reinvesting around 
£60 million in further improvements 
to services.

Viridor experienced a mixed year. 
Trading was significantly down on last 
year, with declines in recycling and landfill 
outweighing the continued growth in joint 
ventures. The company has responded 
aggressively to these near-term challenges 
which have necessitated site rationalisations, 
headcount reductions and exceptional 
charges in relation to asset impairments 
and provisions. 

* Before exceptional net charges.

8

On the positive side, Viridor has continued 
to make very strong progress on its growing 
Public Private Partnership (PPP) and energy 
from waste (EfW) pipeline with major new 
contracts having been signed and key 
planning permissions obtained. These 
and similar projects are expected to drive 
Viridor’s long-term profit growth.

Dividend 
The Board is committed to its policy 
to grow dividends for shareholders by 4% 
above inflation per annum up to the end 
of 2014/15. This reflects our continued 
confidence that Pennon Group remains 
well positioned to deliver strong growth 
in the medium and long-term. 

We are recommending a final dividend 
per share of 19.70p, which represents 
a 7.7% increase on last year’s final dividend. 
This will result in a total dividend for the year 
of 28.46p, an increase of 7.3% (reflecting
inflation of 3.3%) on the total dividend for 
2011/12. We will again be offering a Scrip 
Dividend Alternative to shareholders 
in respect of the final dividend for which 
the timetable is given on page 144. 

Sustainability and governance 
The Sustainability Committee of the Board 
continues to oversee our performance 
in maintaining a responsible approach 
to environmental, social and governance 
(ESG) matters. The business review 
and the sustainability report set out more 
fully our commitment to ESG and our 
notable achievements during the year which 
include carbon reduction, enhancements 
to water security, water catchment 
management and resource security 
and efficiency. 

In addition Viridor was ranked ‘Bronze’ 
in the Business in the Community (BitC)
annual Corporate Responsibility Index, 
a major achievement given that it was 
the company’s first year in the Index. 
It was also the first company in its sector 
to achieve ISO 50001 (Energy Management 
System) accreditation. 

South West Water won both an inaugural 
Institute of Chartered Accountants 
in England and Wales (ICAEW) Finance 
for the Future Award (large business 
category) and the Environmental Award 
at the Utility Industry Achievement Awards 
for its flagship programme of work 
to improve raw water quality and natural 
water storage, ‘Upstream Thinking’.

Pennon Group Plc Annual Report 2013The Group’s governance arrangements 
continue to be reviewed annually to ensure 
we develop and improve our governance 
structures and practices taking account 
of market developments and new best
practice guidance. The corporate 
governance report on pages 60-71 
sets out the developments in the year 
which include continued improvement 
of processes and controls, including IT 
systems, to meet the increasingly 
complex needs of our businesses.

Health and safety 
We continue to strive towards achieving 
our goal of zero accidents across the Group. 
We are pleased to see a significant reduction 
in the number of reportable accidents 
in South West Water, although we are 
disappointed that 2012 saw an increase 
for Viridor. The company is redoubling 
its efforts to drive down the number 
of accidents. Health and safety initiatives 
during the year have included prioritising 
employee engagement and training 
alongside the Group’s ongoing focus 
on fundamental risk assessment systems 
and safety management procedures.  

Board succession 
As I mentioned in last year’s Annual 
Report, after 10 years as a Non-executive 
Director of the Company, Dinah Nichols 
will be retiring from the Board at the Annual 
General Meeting (AGM). I thank Dinah for 
her considerable contribution to the Board 
over the years including her chairmanship 
of the Sustainability Committee which has 
managed very successfully an increasingly 
complex ESG agenda. Gill Rider joined us 
as a Non-executive Director on 1 September 
2012 and we plan to appoint a further Non-
executive Director in due course who will 
succeed Gerard Connell when he retires 
at the 2014 AGM, after some 10 years 
as a Non-executive Director.  

After 20 years as Chief Executive of Viridor, 
Colin Drummond has announced his 
retirement from both that position and as an 
Executive Director of the Board. I am pleased 
that he has agreed to take up the position 
of non-executive Chairman of Viridor once 
his successor has been appointed. This is 
expected to be by the end of September 
2013. I thank Colin for the tremendous 
contribution he has made to the success of 
Viridor and Pennon over the last 20 years.

Diversity 
Following on from introducing last year 
a Boardroom Equality & Diversity Policy, 
which incorporated the recommendations 
of the Davies Review ‘Women on Boards’, 
the Board has continued to promote equality 
and diversity across the Group. We have 
had during most of the year 25% female 
representation on the Board but we 
recognise that this will not be maintained, 
at least for a period, whilst the Board 
transition referred to above takes place. 
We will still endeavour to achieve a minimum 
of 25% female representation on the Board 
by 2015 and a minimum of 25% female 
representation in our senior management. 

Our customers 
Vitally important for both our businesses 
is the provision of the highest possible 
levels of service to our customers, 
which is reflected in our Group strategy.  

During the year South West Water has 
further developed its affordability toolkit 
for customers who are struggling to pay 
their water bills and has a new social tariff 
for 2013/14 which is aimed at its most 
hard-pressed customers. The company 
has also established new partnerships 
with Age UK to target support for older 
customers and with housing associations 
to engage with low income customers.  

Viridor continues to assist its customers 
in identifying the most robust and cost-
effective waste treatment options in 
a changing market as landfill diversion 
increases. It also helps customers to identify 
the carbon saving benefits of recycling, 
recovery and good waste and resource 
management, with its carbon reporting 
tool which is scheduled to be updated 
further this summer.

Our employees 
We know that the skills, commitment 
and hard work of our employees continue 
to be key to the success of our Group. 
We are focused on rewarding, recognising 
and developing our employees through 
a number of initiatives and strategies, details 
of which are given in the business review. 
I would like personally to thank every one 
of them for their outstanding contribution 
to the Group. 

In addition I am very grateful to my Board 
colleagues for their continuing support 
and significant contribution in what 
has been a challenging year. 

Outlook 
The Board’s priority continues to be 
the creation of shareholder value through 
its strategic focus on water and sewerage 
services; and on transforming waste 
through recycling and waste-based 
renewable energy generation.  

South West Water continues to focus 
on efficient service delivery, improvements 
in service to customers and the satisfaction 
of its regulatory and legislative obligations. 
As a consequence it is well on track 
to outperform the K5 regulatory contract. 
The company is preparing for the next 
regulatory review (PR14) and is well 
positioned for the Government’s 
legislative changes.  

Viridor faces near-term headwinds 
in recycling and the ongoing trend decline 
in landfill. The company continues to focus 
on quality in recycling and delivery of its PPP/
EfW pipeline which is expected to drive 
the company’s long-term profit growth. 

Notwithstanding the current challenges, 
I remain confident about the future success 
of our business. The Group has strong 
liquidity and funding and is well positioned  
for future growth in the best interests 
of our shareholders and other stakeholders. 

Ken Harvey
Chairman
Pennon Group Plc
25 June 2013

9

Group overviewSouth West WaterViridorGroupGovernanceFinancial statementsPennon Group Plc Annual Report 2013Directors’ report - Business review - Group overview

Our business model

How we generate and preserve value 
Pennon’s business model is driven by its strategy of promoting the success of the Group 
for the benefit of shareholders, customers and other stakeholders through its focus on the 
business areas of water and sewerage services, recycling, renewable energy generation 
and waste management. We aim to be a pre-eminent provider of customer services to high 
standards of quality, efficiency and reliability, and to provide value for our shareholders.

Shareholder
returns

Pennon Group

Strong 
governance

South West Water

Viridor

Customer 
satisfaction

Financial 
performance

Employee 
engagement

How we create value 
We create value for our shareholders by developing our two environmental utility 
infrastructure businesses, South West Water and Viridor, and by efficient financing 
and strong management of the Group as a whole.

South West Water

Viridor 

The water and sewerage services provider for Devon, Cornwall 
and parts of Dorset and Somerset, is focused on delivering
further efficiencies, improving operating standards and providing 
a high quality service to its customers.

Focused on transforming waste into a resource, having 
developed from being a traditional waste management company
to a leading UK recycling, renewable energy and waste 
management business.

South West Water’s business model is based on delivering 
its ‘Pure Water, Pure Service and Pure Environment’ strategy, 
while ensuring long-term profitability, resilience and sustainability.

Viridor’s business model is based on growing and adding 
value by maximising sale of high quality recyclate, growing its EfW 
and PPP operations and exploiting the huge potential inherent 
in waste-based renewable energy generation.

10

Pennon Group Plc Annual Report 2013How we manage our businesses to create value 

Customer 
satisfaction

Financial
performance

Shareholder
returns

Strong
governance

We are committed to 
delivering sustainable 
shareholder returns. 
An example of this 
is our policy to grow 
the Group dividend 
by 4% above inflation 
per annum up to the 
end of 2014/15.

Both South West 
Water and Viridor 
are fully committed
to meeting the needs 
of their customers. 
This is key to the 
success of each 
business. 

How we respond 
to our customers’ 
needs and assess 
customer satisfaction 
is set out on pages 
19, 20, 21, 24 and 28 
of the business review.

Our Group has set 
challenging financial 
targets against which 
performance is 
measured through 
a range of key 
performance indicators 
(KPIs). These KPIs  
include profit before tax 
(before exceptional items), 
earnings per share 
(before exceptional 
items and deferred tax), 
dividend per share
and the interest rate
on average net debt. 

Our focus in setting 
such targets is to 
achieve sustainable 
performance over the 
short and long-term.

Our financial 
performance is set 
out in more detail 
on pages 30-35.

We are aware that
our businesses can,
and do, have a 
material impact 
on the environment
and communities 
in which they operate. 
To address this 
we take a responsible 
and transparent 
approach to 
environmental, social 
and governance 
(ESG) matters. 

Our sustainable 
practices not only 
benefit communities,
but enable our
businesses to be 
more successful. 

More information 
on our sustainability 
activities are set out 
on pages 48-57.

Employee
engagement

We know that 
the success of our 
Group is due to the 
talent, commitment 
and hard work 
of our employees 
and we aim to 
be a responsible 
employer. 

We are focused on 
ensuring employee 
well-being, retention, 
efficiency and 
productivity. 

More information 
on the initiatives 
we have introduced 
to improve employee 
engagement in each 
of our businesses 
is set out on pages 15, 
20, 28, 54 and 59. 

How we operate and manage risks 
Essential to achieving our strategic aims and creating value within our businesses 
is our operating framework which is based on the principles of good governance. 

Our operating framework includes a comprehensive and fully 
embedded risk management process which assists us in managing 
our risks and opportunities to deliver the Group’s strategy 
and the other essential elements of our business model. 

Further information on our control and risk management 
environment is described on page 70 and our principal risks 
and uncertainties and how we mitigate them are set out 
on pages 36-47.

11

Group overviewSouth West WaterViridorGroupGovernanceFinancial statementsPennon Group Plc Annual Report 2013Directors’ report - Business review - Group overview

Strategic Q&A

Delivering on our strategy
2012/13 was a challenging 12 months for Pennon. Group Director of Finance David Dupont,
South West Water Chief Executive Chris Loughlin and Viridor Chief Executive Colin Drummond 
discuss performance and outline their strategic approach to the main challenges they face.

The Group policy is to grow 
the dividend by 4% above RPI 
up to the end of 2014/15.
David Dupont, Group Director of Finance
Pennon Group

What were the highlights of the year
and how do they reflect Group strategy?  
David Dupont
South West Water continued to perform
strongly both operationally and financially
towards achieving its target for the K5 period,
which is in line with its strategy. While Viridor’s
results were impacted by the significant
reduction in recyclate prices, reflecting world
economic conditions, it has made substantial
progress in pursuing strategic development
of its energy from waste (EfW)/Public Private
Partnership (PPP) pipeline.

To support this investment, the Group
raised a record amount of new funding during
the year – £782 million in total – including
a £300 million hybrid capital instrument
which strengthens the Group’s balance
sheet as well as providing additional funding.
The Group ended the year with a record level
of cash and facilities totalling £1.15 billion.  

Your dividend continues to be very
strong in the sector. How long can
you sustain this performance?
DD
The Group policy is to grow the dividend
by 4% above RPI up to the end of 2014/15.
This policy reflects the actual and expected
financial performance of both South West
Water and Viridor. As usual the Board expects
to review the dividend policy at the start of
the next South West Water regulatory review
period taking account of Ofwat’s Price
Determination and projected growth from
Viridor’s long-term contracts and EfW plants
which are expected to come on stream
around this time.

There is very substantial investment 
going into Viridor. How will you fund it? 
DD
At the year-end the Group had cash
and facilities of £1.15 billion (including  

12

£143 million restricted cash) with £782 million
of new/renewed facilities secured during
the year. The construction phase of Viridor’s
committed EfW plants is now substantially
funded and we are continuing to talk
to a wide range of finance providers
to source the remaining funding required
on a timely basis.

Our PUROS* project, which uses remote
technologies to manage processes
and operational staff from a central hub,
continues to help us improve our efficiency.
Meanwhile our investment in renewable
energy is also bearing fruit with the amount
of energy generated through renewable
sources – most notably our hydro turbines –
reaching its highest ever level.

South West Water achieved a strong
operational performance last year.
What were the key highlights
and how did you achieve them?
Chris Loughlin
Through our ongoing investment
in our assets and networks we continued
to deliver outstanding drinking water quality,
meet our leakage target and reduce
the average length of water supply
interruptions per customer.

On the waste water side of the business
a targeted programme of investment
at 96 sites meant we achieved our
best ever compliance rates for waste
water treatment. Also, whilst there was
an increase in Category 3 or ‘minor’
incidents, improvements in our monitoring
systems and response times helped
us to successfully avoid any Category 1
or ‘serious’ pollution incidents and we
also saw a reduction in the number
of Category 2 or ‘significant’ incidents.

*  Phased Utilisation of Remote Operating Systems. 

2012 started with environmental drought 
conditions, but for most of the year 
the South West experienced extreme 
wet weather.  How did this impact 
on South West Water’s operations 
and how were they managed?
CL
Thanks to the use of pumped storage
during the prior winter, investment
in the supply system in 2011 and careful
resource management, South West Water
was able to avoid any water restrictions
for the 16th consecutive year. This was
despite the environmental drought
that was declared in April 2012
by the Environment Agency.

In stark contrast April 2012 through
to March 2013 has been classified as
a ‘one in one hundred years’ wet weather
event. This had various implications for
our operations including increased energy
usage due to the need for more waste
water pumping activity and an increase
in the number of sewer flooding incidents.

David Dupont, Group Director of Finance, Pennon Group

Pennon Group Plc Annual Report 2013Spillway at Roadford Reservoir, Devon

Chris Loughlin, Chief Executive, South West Water

In the case of the latter South West 
Water worked alongside partner agencies,
including councils and emergency 
services, to minimise any disruption caused.
In the long term it is our intention to invest
in a holistic approach to the management
of waste water and flooding. This will include
traditional engineering-based solutions
alongside cost effective steps to manage
excess surface water or rain water through
innovation in areas such as sustainable urban
drainage and ecosystem management.

The wet weather also highlighted the
importance of investment in resilience,
such as flood defences. In 2011 we installed
flood protection measures at Pynes Water
Treatment Works which serves Exeter.
This proved invaluable during the deluge
in the run-up to Christmas 2012 which saw
the closure of the adjacent railway mainline.

Why has South West Water 
decided to embark on a £60 million 
reinvestment programme to fund 
further improvements to services
for customers? What will it involve
and where will the company get the
money from to fund this investment?
CL
We want to share the benefits of our good
financial performance with our customers
by investing more where it is most needed.
Investing now in our network and treatment
works to protect bathing water quality,
will help minimise the risk of these vital
beaches losing their status, which would 
have a serious knock-on effect on one 
of the region’s main industries – tourism.

So the aim of our reinvestment programme
is to protect bathing water quality at key
tourist beaches, maintain nearly six
thousand kilometres of former private
sewers and help customers in the most
need. This investment initially will be funded
from the efficiency savings that South West
Water has made in the current regulatory
period, having no impact on the average
household bill, which is reduced in 2013/14
following the implementation in April
of the Government’s £50 reduction
on household bills.

How are you preparing for the price
review which takes effect from 2015?
What do you expect to be the key
investment drivers for the five-year
period from 2015-2020?
CL
Extensive customer and stakeholder
research and a range of on and offline
engagement activity has been carried out
as part of South West Water’s ‘WaterFuture’
campaign in order to find out their priorities
for the future. This helped inform our
25-year WaterFuture outlook which was
published in December 2012 to outline
our long-term aims and some of the steps
we plan on taking during the next K period
(2015-2020).

The main investment drivers for that period
arise from further improvements to and
protection of bathing waters; the revised
Water Framework Directive legislation;
the adaptation to and mitigation of extreme
weather and climate change; the need
to maintain our asset base; and the supply
and demand pressures from the population
growth forecast for our region.

Consultation is ongoing and our business 
plan is being developed further in time for 
submission to Ofwat in December 2013. 

We are also targeting a holistic
approach to the prevention of pollution
and sewer flooding.

How is South West Water responding
to the points raised by Jonson Cox,
the new Chairman of Ofwat, in his
lecture ‘Observations on the regulation
of the water sector’?
CL
Mr Cox’s particular focus was on corporate
governance and transparency in respect
of companies in the private sector. South
West Water is one of only a few listed water
companies and, as such is already subject
to disclosure on corporate governance
through, and in close operation with,
the Pennon Group Board. To further promote
good governance and transparency, South
West Water has established its own audit
committee of the South West Water Board
and is reviewing in detail the points raised
by Mr Cox in his lecture to ascertain whether
the company needs to undertake any further
actions to address the issues raised.

South West Water was able 
to avoid any water restrictions 
for the 16th consecutive year.
Chris Loughlin, Chief Executive
South West Water

13

Group overviewSouth West WaterViridorGroupGovernanceFinancial statementsPennon Group Plc Annual Report 2013Directors’ report - Business review - Group overview

Strategic Q&A
Continued

Colin Drummond, Chief Executive, Viridor

Trident Park EfW, Cardiff, under construction

There were significant exceptional
charges in respect of Viridor in 2012/13.
Does this imply that there is a change
in strategy or that the previous strategy
was wrong?
CD
No. The exceptional charges primarily
flow from our strategy and also reflect our
speedy response to greater than expected
weakness in UK and world economic
conditions. Our strategy recognises that
landfill is a declining business; this is the 
basis for our growth in recycling, where we
are now the UK leading operator of materials
recycling facilities (MRFs), and in EfW
projects, where our pipeline of projects
is expected to make us a UK market leader
with over 15% market share by 2020.

As a result we have recognised a non
cash impairment to reflect declining landfill
volumes and the fact that some of our
landfills will not now be filled to the degree
previously envisaged – indeed on three
of them (Ardley, Beddington and Dunbar)
we plan to build EfW facilities. We have
also increased our landfill provisions
to reflect both the revised final landforms
now projected and the latest Environment
Agency guidance. In addition, though
we had expected a decline in commodity
prices, the actual fall was much more severe
than we (and perhaps many others) had
expected. This has necessitated closure
of certain uneconomic MRFs, redundancies
and non cash asset impairment in our
recycling business.

Viridor has made significant progress
in growing its pipeline of energy from
waste projects. Do you see a danger
of over-capacity in the UK?
CD
We have carefully evaluated projected
demand and competing capacity for
each of our planned EfW facilities and are
confident that we will fill them profitably.
With landfill tax set to reach £80 per tonne
in April 2014, large scale EfW facilities
of the type we are building will be the low
cost way of disposing of residual waste.
They will also be the UK’s lowest cost source
of base-load distributed renewable energy
which will assist in addressing the UK’s
increasing energy shortage.

In total we estimate that, on the basis
of government policies and trends
in recycling, there will be a need for around
20 million tonnes of EfW capacity in the UK
by 2020. When we review current competing
projects and take account of planning
barriers, financing difficulties and the lack
of further large base-load municipal
contracts, we calculate that there will
be a capacity shortfall of up to 25%.
Of the 2.5 million tonnes capacity we
are committed to operating by 2020,
more than half (1.3 million tonnes) is already
backed by long-term municipal contracts.

You have indicated that the long-term
growth from Viridor’s EfW/PPP
pipeline is expected to start to flow
in from 2014/15. What do you expect
for 2013/14 given the ongoing trend
decline in profits from landfill and the
current uncertainties in recycling?
Colin Drummond
Trading conditions for Viridor between
October to December 2012 were particularly
tough and results for the second half
of 2012/13 were down on the first half.
Whilst recyclate prices have recovered
somewhat from the lows of October
to December we remain cautious about
any further substantial increase.

We believe we have faced up to the situation
head on and undertaken the necessary
actions to ensure that we are well placed
to manage future challenges to the business
going forward. Our 2013/14 results will
progressively show the benefit of the cost
reductions we have implemented in recycling,
whilst our landfill gas power generation
business will benefit in the second half 
from the transfer of more of our historic 
Non Fossil Fuel Obligation (NFFO) contracts
to higher priced Renewables Obligation
(RO) contracts.

Viridor’s EfW/PPP pipeline 
is expected to drive the company’s 
long-term profit growth.
Colin Drummond, Chief Executive
Viridor

14

Pennon Group Plc Annual Report 2013This is illustrated by our obtaining 
ISO 9001, ISO 14001 and OHSAS 18001 
accreditations and in 2012/13 achieving 
ISO 50001 energy management 
accreditation and being ranked ‘Bronze’ 
in the Business in the Community (BitC) 
annual Corporate Responsibility Index.

We have created jobs, increasing
from around 200 employees to over
3,000 (in addition to the substantial
numbers employed by our contractors
and subcontractors in our £1.5 billion
capital investment programme), though
we have had to implement some painful
redundancies over the past year.

Our health and safety performance has
generally improved but more is still to be
done to achieve our goal of zero accidents.
We have made significant progress
in employee development with our extensive
apprenticeships, a very successful graduate
programme and most recently the Viridor
in-house degree (inconceivable in the waste
industry a few years ago). However, together
with the rest of our sector, we lag behind
in gender diversity with few women
employed at senior levels in the company
and none on the Viridor Board. We have
plans in place to address this.

Do you see risks in delivering
the large energy from waste pipeline?
CD
We have an enviable pipeline of EfW/PPP
contracts. The main challenge is delivery.
Our policy is to have well protected
and carefully constructed, fixed-price
contracts with established contractors
providing proven technology. We recognise
that as our pipeline increases so does
the absolute level of risk and we have grown
our organisation accordingly, including
the appointment in 2012/13 of a Capital
Projects and Engineering Director
(previously a director in the nuclear industry).
The main risk we see is delay on the part
of our contractors, against which we have
contractual protection which we will call
upon if we have to.

Are you sorry to be retiring
as Chief Executive and why now?
CD
I am sorry to be retiring but now is the right
time for me and for the company. Over
the past few years Viridor has won the
major EfW/PPP contracts and achieved
the associated planning permissions which
are expected to grow its EBITDA by £100
million over the next four years. At the
same time we have been implementing
a management succession plan to manage
the retirement of a number of highly skilled
and long serving directors; Viridor now
has a new team of five experienced
executive directors in addition to myself,
alongside three non-executive directors
with significant relevant skills. I am two
years beyond my normal retirement date
and therefore my retirement is now
appropriate. However, I am delighted
and privileged to be able to continue
to contribute to Viridor in the different
role of chairman of the Viridor Board.

What have been the major changes
in Viridor over the past 20 years?
CD
Viridor has been transformed from a local
South West waste collection and landfill
company to one of the UK’s leading
recycling, renewable energy and waste
management companies. During the first
ten years we established and capitalised
on our position as a leading player in
the landfill market in key regions of the UK.
From 2002, whilst landfill remained a very
profitable business, we were able to achieve
significant further profit growth from the sale
of renewable energy generated from
the gas produced by our landfills, growing
our associated generation capacity from
28MW to a current 107MW. In 2005,
with projected steep rises in landfill tax,
we recognised the commercial opportunity
represented by the UK’s move towards
greater recycling and gradually established
ourselves as the UK’s leading operator
of MRFs.

More recently we have focused on providing
an alternative to landfill for final disposal
of residual waste which cannot be
recycled; this is the basis of our investment
programme which will see Viridor become
one of the largest operators of EfW facilities
in the UK and a major supplier of renewable
energy with a total capacity of over 300MW.

We have become a more sustainable
business in environmental, social
and economic terms, embedding
the care and enhancement of the
environment and community benefit
into our business.

EfW/Combined Heat and Power (CHP) facility, Runcorn, under construction

15

Group overviewSouth West WaterViridorGroupGovernanceFinancial statementsPennon Group Plc Annual Report 2013Directors’ report - Business review

South West Water
Focused on operational excellence

Operational highlights

• 16 consecutive years without water restrictions
• Leakage control on target
• Excellent drinking water quality
• Improved customer service 
• Best ever waste water treatment performance 
• Highest ever renewable energy output

Revenue
(£m)

2
.
4
4
4

8
.
8
4
4

7
.
1
3
4

6
.
8
9
4

0
.
4
7
4

*
1
.
2
5
1

Profit before tax*
(£m)

5
.
1
4
1

5
.
9
2
1

9
.
8
2
1

9
.
6
1
1

Notable achievements

• £60 million of reinvestment announced
• New Customer Relationship Management 
  System rolled out
• Expansion of services for business customers 
• Winner of the ICAEW Finance for the Future 
  Award (large business category) and the 
  Environmental Award at the Utility Industry 
  Achievements Awards
• Extensive customer and stakeholder 
  engagement ahead of 2014 Price Review 
  (WaterFuture)
• Pioneered advanced drinking water 
  treatment technology

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

£498.6m
+5.2%

£152.1m
+7.5%

* Before exceptional net income.

Where we operate

Reservoir
Key Water Mains

Wistlandpound

Wimbleball

Upper Tamar

Roadford

Meldon

Kennick, 
Tottiford & 
Trenchford

Fernworthy

Crowdy

Colliford

Park

Silbyback

Burrator

Venford

Avon

Stannon

Drift

College

Stithians

Argal

1.68m
Resident population

29
Drinking water 
treatment works

641
Waste water 
treatment works

15,200km
Water mains

15,600km
Sewers

16

Pennon Group Plc Annual Report 2013

Strategy and performance

South West Water remains committed to its Pure Water, Pure Service and Pure Environment 
vision. The company strives to achieve the highest standards possible in every sphere 
of its activity, delivering efficiency through innovation, meeting the needs of those it serves and 
meeting its responsibilities to the environment, while keeping its costs as low as possible. 

Pure Water 
Providing a reliable supply
of safe, clean drinking water. 

Performance
Top quality drinking water 
and leakage control and a 16th 
consecutive year without 
drinking water restrictions.

Pure Service
Delivering responsive 
and cost-effective services 
that meet customers’ needs. 

Pure Environment
Protecting the world around 
us through sustainable actions 
and initiatives.

Financial
Making resilient business 
decisions while outperforming 
the regulatory contract.  

Performance
Improved customer satisfaction, 
expansion of business services
under ‘Source for Business’ 
and metering over 75% 
of domestic customers. 
Robustness of asset base 
illustrated in the maintenance 
of ‘stable serviceability’.

Performance
Best ever waste water treatment 
compliance rates*, renewable 
energy generation at a record 
high, zero major pollution 
incidents and a reduction 
in serious pollution incidents. 

Performance
Efficiency targets exceeded. 
Operating profit increased and 
rigorous cost control achieved. 
Capital programme efficiencies 
remain on track. 

Drinking water quality 
Mean Zonal Compliance
(%)

8
9
.
9
9

7
9
.
9
9

8
9
.
9
9

7
9
.
9
9

5
9
.
9
9

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

99.97%

Service Incentive 
Mechanism 
(SIM)

Population Equivalent 
Sanitary Compliance
(%)

Operating profit
(£m)

5
.
0
7

9
.
6
6

1
.
8
5

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

70.5%
+5.3%

0
7
.
9
9

0
5
.
9
9

5
5
.
9
9

7
5
.
9
9

8
9
.
9
9

2
.
5
1
2

7
.
4
0
2

6
.
6
8
1

5
.
3
9
1

8
.
9
8
1

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

99.98%

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

£215.2m
+5.1%

G
r
o
u
p
o
v
e
r
v
e
w

i

S
o
u
t
h
W
e
s
t

W
a
t
e
r

V
i
r
i
d
o
r

G
r
o
u
p

G
o
v
e
r
n
a
n
c
e

* Before exceptional net income.

* Population Equivalent Sanitary Compliance 2012/13: 99.98% (2011/12: 99.57%).  
  Numeric Compliance 2012/13: 97.1% (2011/12: 92.1%).

To view our online annual report:
www.pennonannualreport.co.uk/2013

s
t
a
t
e
m
e
n
t
s

Pennon Group Plc Annual Report 2013

17

i

F
n
a
n
c
a

i

l

 
 
 
 
Directors’ report - Business review - South West Water

Business review

Business performance
Against a backdrop of extreme weather events ranging from environmental drought to flooding, 
South West Water continued to deliver solid operational performance and strong financial results 
in the year while raising its standards of customer service.

Increased revenue and rigorous cost 
control were underpinned by the continued 
delivery of efficiencies resulting in operating 
profit increasing by £10.5 million to £215.2 
million. An overall reduction in demand 
of almost 3% and the effect of customers
switching to a metered tariff was offset 
by tariff increases and new connections 
with revenue rising by 5.2% to £498.6 million. 
Profit before tax (excluding exceptional net 
income) increased by 7.5% to £152.1 million.

The company has front-end loaded delivery 
of the required 2.8% per annum average 
cost efficiencies with an average 4.1% 
per annum delivered in the first three years 
of this K period (2010-2015). The K5 
efficiencies to date total £18.6 million 
with £3.5 million of that total delivered in the 
year through a combination of the following: 
•  improved operational ways of working  

from the integration of customer services  

  management and asset improvements  

through the PUROS* programme 
•  energy procurement and usage – 
  energy efficiency schemes alongside  
  additional power generation through   

renewable sources  

•  rationalising administration 
  and support services
•  right-sourcing and innovative 
  contracting – continued tendering 

to achieve the ‘right price’. 

Capital expenditure for the year was 
£116.5 million compared with £130.8 
million in 2011/12. 

Major investments were made in the 
improvement of waste water treatment 
works in order to achieve compliance, 
sewer rehabilitation, and clean water network 
improvements targeting reliability, water 
quality and security of supply. The private 
sewer adoption in October 2011 – which 
increased South West Water’s sewer 
network by 50% – also necessitated 
£6.7 million of additional expenditure.   

South West Water’s main investment 
focus continues to be on the maintenance 
of existing assets alongside improvements 
necessary to:
•  enhance high standards of water 
  and sewerage services that meet 
  customer expectations
•  increase the resilience of the infrastructure
•  deliver environmental improvements
•  meet emerging legislative 
  and regulatory obligations 
•  enhance sustainability 
  of water resources.   

* Phased Utilisation of Remote Operating Systems 

In previous K periods South West Water 
has historically shared the benefits of financial
outperformance with customers through 
reinvestment of efficiencies and accelerating
capital expenditure. The company’s strong 
operational and financial outperformance 
in K5 to date will enable it to reinvest 
around £60 million on improving services to 
customers through:
•  upgrading assets in key bathing waters 
  by accelerating capital investment
•  maintaining and enhancing sewers 

that were adopted as part of the private  

  sewer transfer in October 2011
•  tackling customer affordability through 
  debt initiatives.

South West Water continued 
its upward trend of customer 
service improvement 
as measured by Ofwat’s 
Service Incentive Mechanism.
Chris Loughlin, Chief Executive
South West Water

UV treatment at Waste Water Treatment Works, Brokenbury

Construction of storm storage tank at Lostwithiel, Cornwall

18

Pennon Group Plc Annual Report 2013

 
 
 
 
 
Operational performance

Pure Water

Drinking water quality 
In 2012 South West Water once again 
achieved a near perfect standard 
(99.97%) for the quality of its drinking 
water as measured by the Drinking Water 
Inspectorate’s Mean Zonal Compliance 
(MZC) measure. This success can be 
attributed to the company’s ongoing 
investment in the maintenance and 
improvement of both drinking water 
treatment processes and the mains network. 
South West Water is also committed to 
addressing any taste, odour or discolouration 
issues – in 2012/13 this included pioneering 
steps taken to utilise advanced oxidisation 
processes at Drift Water Treatment Works 
in West Cornwall, a first in the UK. 

Water resources
Despite some of the driest conditions in 
decades (a state of ‘environmental drought’ 
was declared in mid April 2012 by the 
Environment Agency), South West Water 
was able to continue delivering unrestricted 
supplies to its customers for the 16th 
consecutive year. 

Reservoir levels remained healthy 
throughout the dry period as a result 
of pumped storage during winter 2011/12, 
investment in the supply system in 2011 
and careful resource management.

The extreme wet weather that followed 
from April 2012 to early 2013 resulted 
in reservoir storage levels subsequently 
reaching near full capacity. South West 
Water is therefore confident that no water 
restrictions will need to be put in place 
during 2013/14. 

Leakage control 
South West Water’s performance in 
minimising leakage remained on target. 
The company expanded its pressure 
management activity to reduce the risk 
of failures in the network, increased its use 
of remote technologies to improve 
the efficiency of its leak detection teams 
and took steps to improve the analysis 
of flow data in order that potential problems 
could be identified more quickly. 

Upstream Thinking: 
sustainable water management 
South West Water’s flagship programme 
to improve raw water quality and natural 
water storage in the landscape continued 
in the year. The ‘Upstream Thinking’ 
initiatives, which target a reduction in water 
treatment costs, include the restoration 
of wetland areas on the region’s moors 
and schemes to reduce the impact 
of farming and industrial activity on specific 
catchment areas. The actions delivered 
by the programme in K5 to date include:
•  over 300 hectares of land restored
•  working with farmers across the  
  catchments, supporting investment at  
  161 farms
•  17 studies/investigations 
  completed on further catchment areas 
to inform future investments at 2014   

  Periodic Review.

The project has won several awards 
since its inception. In 2012 these included 
an inaugural Institute of Chartered 
Accountants in England and Wales 
(ICAEW) ‘Finance for the Future’ Award 
(large business category) and the 
‘Environmental Award’ at the Utility 
Industry Achievement Awards. 

Pure Service

Customer satisfaction
South West Water continued its upward 
trend of customer service improvement 
as measured by Ofwat’s Service Incentive 
Mechanism (SIM) with a 5% increase 
on the previous year (2011/12: 66.9, 
2012/13: 70.5). SIM takes into account 
a range of customer service aspects 
including the number of written complaints 
received and the results of customer 
satisfaction surveys. This year’s score 
represents an 88% improvement since 
the start of K5.

The number of written complaints has halved 
during K5 and the number of escalated 
complaints has been reduced by 84%. 
The results reflect both improvements 
made at an operational level and steps 
taken to improve customers’ experience – 
in July 2012 South West Water introduced 
a new Customer Management System 
to enhance customer satisfaction. 

Metering 
During the year South West Water 
installed over 12,800 meters, taking 
the total percentage of domestic customers 
who are metered to over 75%. 

As part of its metering strategy South West 
Water began a programme of SMART 
metering in 2012/13. These transmit real-
time information about water usage, thereby 
improving the accuracy and efficiency 
of the billing system while also giving 
customers a better understanding 
of how much water they are using. 

The £50 Government Payment 
First announced in autumn 2011 
and implemented for 2013/14 charges, 
the £50 Government Payment – an annual 
bill reduction of £50 for all eligible household 
customers – is a recognition of the historic 
‘unfairness’ to customers associated 
with the bill impact of South West Water’s 
environmental clean-up over the past 
two decades in a region that has one third 
of the UK’s beaches but only around 3% 
of its resident population. 

The announcement was welcomed 
by customers, regional media and MPs, 
many of whom had actively campaigned, 
alongside South West Water, for Government 
action on this issue.

Business customers 
South West Water continued to expand 
its relationships with commercial and 
other non-domestic customers (e.g. local 
councils, hospitals and other public bodies). 
Against the backdrop of difficult economic 
circumstances, the advice and assistance 
provided by South West Water available 
through its ‘Source for Business’ initiative 
has been well received by the region’s 
business community. 

The Source for Business services include 
dedicated contact routes to business 
customer specialists; bill validation; 
a named account manager for larger 
organisations; project management;  
laboratory and analytical services; water 
and process efficiency advice; and advice 
on capital solutions.

Pennon Group Plc Annual Report 2013

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Directors’ report - Business review - South West Water

Business review
Continued

Pure Environment

Waste water treatment 
In 2012 South West Water’s long-
standing endeavours to raise 
the standard of the waste water it 
returns to the environment were reflected 
in its best ever compliance score of 99.98% 
for the percentage of population served 
by waste water treatment works meeting 
the required criteria (Population Equivalent 
Sanitary Compliance). 

Another Ofwat measure that looks 
at a much wider range of compliance 
parameters is Numeric Compliance 
of  waste water treatment works 
(which gives equal weighting to small 
and large treatment works).  

South West Water performed similarly 
well against this compliance measure, 
achieving a record high of 97.1%.  

This improvement in performance can 
be attributed to a programme of targeted 
investment in waste water treatment  
processes at 98 of the company’s 
operational sites over the past 18 months. 

Bathing waters
Despite the extreme wet weather 
and its associated run-off and floodings, 
133 out of 146 bathing waters (91%) 
achieved the European mandatory 
or ‘good’ standard and 88 bathing waters 
(60%) achieved the guideline or ‘excellent’ 
standard for the 2012 bathing season. 
South West Water is committed 
to delivering sustainable environmental 
improvements to the region’s bathing waters. 
In 2012/13 investments in this area included 
storm tanks, filtration improvements 
and cleaning process enhancements. 

In 2012 South West Water’s 
long-standing endeavours 
to raise the standard of the waste 
water it returns to the environment 
were reflected in its best ever 
compliance score. 
Chris Loughlin, Chief Executive
South West Water

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Pennon Group Plc Annual Report 2013

Pollution
The impact of flooding and extreme 
wet weather contributed to an increase 
in the total number of pollution incidents 
compared with the previous year. However, 
while there was a rise in the number of Ofwat 
minor (Category 3) incidents, South West 
Water saw a significant reduction in the 
number of  significant (Category 2) incidents 
compared with the previous calendar year 
(2012: 4, 2011: 15). 

It is South West Water’s aim to ensure 
that no harmful pollution incidents occur. 
It therefore continues to invest in the 
maintenance and improvements 
necessary to reduce the risk of pollution. 

Flooding 
In a year of abnormally wet weather, 
river flows and groundwater levels both 
reached exceptionally high levels, increasing 
the likelihood of flooding for many homes 
and businesses. 

The number of internal sewer flooding 
incidents (an incident in which sewage 
enters a property) totalled 266. Inevitably 
a high proportion of these incidents were 
caused by the sewerage system becoming 
overwhelmed by the sheer volume 
of rain water.

Renewable energy 
In 2012/13 excellent progress was made 
towards increasing renewable energy 
generation, with more power from renewable 
sources generated than ever before. 
In total, 19.3GWh was harnessed from 
a combination of solar, wind, hydro 
and combined heat and power (CHP) 
from waste. 

The extreme wet weather, while serving 
to increase energy demand, was highly 
advantageous for South West Water’s 
hydro power sites. The company continues 
to invest in renewable technology.

People

Once again the dedication, professionalism 
and support of all South West Water’s 
employees has been vital in achieving 
a successful outcome in a challenging 
year. The company expresses its gratitude 
to every employee for their contribution 
to the business during the year.

South West Water developed a new 
‘People Strategy’, focused on attracting, 
retaining and developing its workforce. 
The company’s aim is to be the ‘Employer 
of Choice’ in the South West and it provides 
employees with the opportunity to develop 
their careers through a number of schemes. 
These include supplementary training through 
its Management Academy, customer 
service skills training, NVQ programmes 
and a development programme for 
the senior management group. 

Eight new apprentices were recruited 
through South West Water’s apprenticeship 
programme, developed in partnership 
with South Devon College.

The company also made headway with 
improving its health and safety record, 
achieving its lowest ever RIDDOR incidence 
rate (Reporting of Injuries, Diseases, 
and Dangerous Occurrences) of 568 
per 100,000 employees for 2012 
compared with 1,628 for 2011*.

Key relationships 

Regulators and others 
South West Water actively engages 
with a wide range of environmental 
and regulatory stakeholders. It takes steps 
to ensure that communication is handled 
in the most appropriate way and that 
the information the company provides 
is high quality and consistent. It uses a range 
of commercial channels including traditional 
and online platforms to communicate with 
its stakeholders.  

The company contributes to developing 
issues through its membership of Water 
UK, the industry trade body, and works 
with the Consumer Council for Water to 
ensure that customers’ issues and concerns 
are addressed and a full understanding 
of the company’s activities is achieved. 

* Change in RIDDOR reporting criteria 
  (see page 53 for details).

 
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South West Water apprentice, Joe Farrant

Meldon Reservoir, Devon

WaterFuture customer panel  
As part of the 2014 Periodic Review 
process, following guidance from Ofwat, 
South West Water has created an 
independent ‘WaterFuture’ customer 
challenge panel, comprising a group 
of representatives from various regulatory, 
stakeholder and public bodies. Its role 
in the coming year will be to ensure 
the company’s business plan adequately 
reflects an understanding of customers’ 
priorities and that its planned activities
are socially, economically and  
environmentally sustainable.  

Procurement and suppliers 
South West Water’s procurement 
strategy is focused on partnering 
and strategic alliances with 60 key 
suppliers who account for the large majority 
of expenditure. The company includes all 
aspects of sustainability in its procurement 
processes and this is a central theme 
of its procurement strategy for its supply 
chains and support of the regional economy. 
With the start of the K5 regulatory period 
the company introduced an innovative 
‘mixed economy’ model to source its capital 
programme. This means using a significant 
number of smaller local contractors 
to provide specialised services as well 
as developing long-term relationships 
with larger supply chain partners. 
No supplier (revenue) accounts for more 
than 5% of the company’s revenue 
and South West Water sources all its 
purchases from competitive markets. 

Looking ahead

South West Water is well placed 
to continue delivering improvements 
in operational efficiency and customer 
service for the remainder of the K5 period.

The company is currently preparing for 
the 2014 Price Review which will determine 
the investment programme and associated 
charges for 2015-2020.

In December 2012 the company published 
its 25-year outlook statement which was 
designed to provide context to the steps 
it plans to take in 2015-2020. Published 
online and widely distributed to customers 
and stakeholder groups, it was published 
in two formats – ‘What’s in the Pipeline 2015-
2040’ (a consumer-orientated overview) 
and ‘WaterFuture: Our Vision 2015-2040’ 
(an extended version for audiences requiring 
more specific detail). 

An independently-chaired ‘WaterFuture’ 
Customer Challenge Panel’ is also being 
consulted on South West Water’s 25-year 
outlook statement. The Panel comprises 
consumer representatives and customer 
and community stakeholders. Its role 
is to ensure that the company’s final business 
plan reflects a sound understanding 
of customer and stakeholder opinion 
and that the proposals for the 2015-2020 
period are economically, socially 
and environmentally sustainable.

The 25-year outlook statement reflects the 
results of the research to date on customer 
and stakeholder priorities. It also explores 
key investment drivers for the 2015-2020 
period. These include:
•  responding to changes in legislation,   

including improvements to protect key  
  bathing waters in the region and meeting 
the required standards of the Water    

  Framework Directive
•  the importance of ensuring assets 
  and networks can cope with extreme  
  weather and climate change
•  the need to maintain and replace assets, 
  where necessary, to prevent fault or failure
•  the need for a holistic approach 
to the prevention of pollution 

  and sewer flooding
•  future supply and demand needs.

South West Water’s 2015-2020 
business plan will be submitted 
to Ofwat in December 2013. 
For further information visit: 
www.southwestwater.co.uk/waterfuture

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Pennon Group Plc Annual Report 2013

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Directors’ report - Business review 

Viridor
Investing in renewable energy and resource efficiency

Revenue
(£m)

0
.
2
1
7

5
.
6
2
6

0
.
8
2
5

1
.
1
6
7

8
.
3
0
7

Profit before tax
(£m)

9
.
2
6

6
.
7
5

1
.
5
5

9
.
9
3

*
5
.
6
3

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

£703.8m
-7.5%

* Before exceptional charges.

£36.5m
-36.6%

Where we operate

Operational highlights

• Strong progress in long-term Public Private 
  Partnership (PPP)/energy from waste (EfW) strategy 
• Significant headwinds in recycling and ongoing 
  trend decline in landfill affecting 2012/13 results 
• Aggressive action to reduce costs  
• Exceptional charges of:
  – £99 million asset impairment (primarily landfill) 
    and onerous contracts
  – £90 million increased landfill provisions
  These totalled £150 million net of tax

Notable achievements

• Financial close achieved for Glasgow Design, 
  Build, Finance & Operate (DBFO) project 
  and planning permission gained for associated 
  Recycling and Renewable Energy Centre – 
  construction commenced 
• Financial close achieved for South London
  Waste Partnership PPP and planning permission  
  gained for associated Beddington EfW 
• Planning approval and financial close achieved
  for Peterborough PPP – construction to start imminently
• Dunbar EfW planning enhanced to cover all of Scotland
• Preferred bidder status achieved for South East Wales,
  residual waste PPP (Prosiect Gwyrdd) – associated  
  Trident Park EfW construction underway

327
Operating facilities

27
Materials recycling
facilities

7.2
Million tonnes 
of material handled

34
Landfill gas power plants

3 operational/6 under construction
Energy from waste (EfW) plants

22

Pennon Group Plc Annual Report 2013

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Strategy and performance

Viridor is at the forefront of transforming waste. The company aims to impress 
its customers by showing them how it can put waste into action, transforming 
it into high quality recyclate, raw materials and energy. It will do this 
by empowering all Viridor people to be safe, professional and enterprising 
within a business always striving to be environmentally, economically 
and socially sustainable. 

Viridor’s strategy is focused on transforming waste

The company is building its business through a combination of securing long-term contracts, 
driving quality (and hence price realisation) in recycling and growing capacity in waste-
derived renewable energy.

Long-term profit growth is  expected to  be driven by its PPP contracts and EfW projects.

Performance – contracts and energy from waste
Major progress in long-term PPP/EfW projects including:
•  Glasgow City 25-year Residual Waste Treatment Services 
  DBFO, Peterborough and South London PPP contracts 
  secured and Preferred Bidder for ‘Prosiect Gwyrdd’

(South East Wales) PPP

•  Runcorn Phases 1 and 2, Ardley, Exeter, Trident Park  (Cardiff)
  and Glasgow  EfWs and Walpole Anaerobic Digestion (AD) facility  
  – all under construction
•  Lakeside EfW performing above  expectations. 

Performance – recycling
•  Significant current headwinds in recycling prices
•  Aggressive action to reduce costs
•  Focus on quality and adding value.

Total renewable 
energy generation 
(GWh)

Renewable energy 
generation capacity
as at 31 March (MW)

0
2
8

0
6
7

2
5
7

2
1
6

6
3
1

6
3
1

7
3
1

8
2
1

1
0
1

Recyclate traded
(million tonnes)

9
.
1

8
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1

7
.
1

4
.
1

4
.
1

4
0
5

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
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1
1
0
2

3
1
/
2
1
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

820GWh
+7.9%

137MW
+0.7%

1.9m tonnes
+5.6%

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To view our online annual report:
www.pennonannualreport.co.uk/2013

Pennon Group Plc Annual Report 2013

23

 
 
 
 
 
Directors’ report - Business review - Viridor

Business review

Strategy and UK context
European and UK waste and resource management strategies and policies are focused 
on the principles of resource efficiency, maximising recycling and recovery, and landfill 
diversion. EU member countries have increasingly tough targets for the diversion 
of biodegradable municipal waste from landfill sites. This will be achieved in the UK 
by continued increases in local authority and commercial and industrial recycling rates 
and by energy recovery from residual waste. The latter is predominantly a form of biomass 
and is a significant form of renewable energy. Waste already accounts for approaching 
2% of total UK electricity production (through landfill gas power generation and energy 
from waste facilities).

Viridor believes that up to 6% 
of UK electricity could come 
from waste sources by 2020. 
Colin Drummond, Chief Executive
Viridor

The UK Government’s main mechanism 
for diverting both municipal and commercial 
and industrial wastes from landfill 
and incentivising recycling and energy 
recovery, remains Landfill Tax. The Government 
has confirmed the continuation of the increase 
in landfill tax of £8 a year, rising to a total 
of £80 per tonne from 1 April 2014. 
This increase will further enhance the long-
term economics of recycling and energy 
recovery and is supported by a range 
of other policy and legislative measures.

Within the wider sustainability agenda, 
many businesses and other organisations are 
also looking to improve their environmental 
and business performance through increased 
recycling and resource efficiency. 

All of these elements underline the key service 
objectives and long-term trends in the UK 
resource and waste management sector 
and the clear customer demand that Viridor 
has been anticipating, upon which it has 
proactively strengthened its business 
strategy and services.

Viridor’s clearly stated strategy within this 
context is to add value by transforming 
waste through recycling and waste-based 
renewable energy generation. Viridor has 
substantially increased its recycling business 
over the past five years to a total of around 
two million tonnes per annum. The next 
phase of its strategy involves substantial 
growth in EfW capacity. Viridor is targeting 
over 15% market share by 2020 with 
a network of strategic facilities in operation, 
under construction or planned. At present 
there is about six million tonnes of EfW 
capacity in the UK and it is estimated that 
20 million tonnes of capacity will be required 
by 2020 to meet the Government’s landfill 
diversion targets. There is likely to be 
significant under capacity in the UK by 2020 
compared with projected demand. Viridor 
believes that up to 6% of UK electricity 
could come from waste sources by 2020.

EfW facility, Exeter, under construction

Viridor Polymers recycling facility, Skelmersdale

24

Pennon Group Plc Annual Report 2013

Business performance

Revenue was down 7.5% to £704 million. 

Before exceptional charges Viridor’s 
earnings before interest, tax, depreciation 
and amortisation (EBITDA) for the year 
decreased by £32.4 million (29.4%) to £77.9 
million. PBIT fell £32.9 million to £30.8 
million. PBIT plus joint ventures decreased 
by £29.3 million (39.0%) to £45.9 million 
as the increased contribution from joint 
ventures was more than offset by the decline 
in landfill and recycling. Profit before tax 
and exceptional charges decreased £21.1 
million to £36.5 million, including the benefit 
of reduced interest from intra group funding. 

From 2007/08 until the first half of 2011/12, 
the fast growth in profits from recycling 
had more than offset the decline in annual 
landfill profits. As noted previously, however, 
recyclate prices have fallen back sharply 
from the peak reached in the first half 
of 2011/12 reflecting world economic 
conditions including weakness in the 
Eurozone economies and uncertainty 
about the speed of growth in China. 

Viridor responded swiftly with an aggressive 
restructuring programme particularly in its 
recycling business and in 2012/13 closed/
mothballed six of its facilities and made 
152 redundancies. This and other items 
generated savings of about £13 million 
across all recycling operations which were 
enough to offset about 35% of the price 
decline. In tandem with the significant 
downturn in recycling profits UK landfill 
volumes continue to decline, in line with 
the ongoing trend, as a result of Government 
policy and a weak UK economy. Recycling 
revenues per tonne have recovered a little 
from their lows of October to December 
2012; however they remain significantly 
below the first half of 2011/12 levels.

On the positive side Viridor has continued 
to make very strong progress on its strategic 
expansion into the energy from waste (EfW) 
and Public Private Partnership (PPP) market. 
EfW will represent the low-cost solution 
for disposing of residual waste (which 
is currently landfilled) when landfill tax 
reaches £80 per tonne in April 2014. 

It will also be one of the UK’s lowest cost 
and most effective sources of base-load, 
distributed renewable energy at a time 
when the UK is facing an increasing energy 
shortage and projected long-term energy 
price rises. During the year major new 
contracts were signed for South London, 
Glasgow and Peterborough and Viridor 
was appointed as preferred bidder for 
the South East Wales PPP. Six EfW projects 
are currently under construction and a new 
Capital Projects and Engineering Director 
has been appointed to lead the delivery 
of the programme.

Capital expenditure for the year, including 
construction spend on service concession 
arrangements, was £323 million (2011/12: 
£143 million) of which £292 million was 
for Viridor growth projects (largely EfW) 
with the balance being maintenance 
of existing assets.

PPP and EfW projects already enhance 
the bottom line and committed projects 
are expected to contribute more than £100 
million to Viridor’s EBITDA within four years.   

Despite the continuing challenging UK 
and global economic conditions, Viridor 
remains convinced that embracing the 
sustainability agenda is an effective driver 
for long-term growth. The company 
is confident that its strategy will continue 
to drive long-term growth and produce value 
for Viridor and its stakeholders. Recycling 
will be key to Viridor’s profits in the next 
couple of years, with long-term growth 
expected to be driven by a growing PPP 
contract and EfW pipeline.

Exceptional charges
As a result of the continued weakness 
in recyclate prices and the continuing 
reduction in landfill volumes Viridor has 
reviewed the carrying values of some 
of its assets. The company has also 
re-assessed the expected costs 
of landfill provisions. 

In response to landfill trends and its own 
EfW development programme (including 
EfW plants at its Ardley, Beddington 
and Dunbar landfills), Viridor reviewed 
its long-term site lives. Post 2020 it expects 
to have a network of three strategically 
located landfills. Of the current 61.5 million 
cubic metres (m3) of landfill void, it is expected 
that around 39 million m3 (including Ardley, 
Beddington and Dunbar) will no longer 
be filled. 

An exceptional charge of £99 million 
has been recognised to write-down 
the carrying values of property, plant 
and equipment, primarily in landfill, but 
also reflecting the company’s expectations 
on recyclate prices and the impact 
of onerous contracts. This charge has 
no cash impact. 

The company has also reviewed its landfill 
aftercare and restoration provisioning costs 
to reflect revised final land forms and has 
made a re-assessment of the aftercare 
period (increased from 30 to 60 years) 
based upon independent external advice. 
This resulted in an increase in provisions 
of £90 million, which has no immediate 
cash impact.

The exceptional charges above totalled
£150 million net of tax.

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Ardley EfW, Oxfordshire, under construction

Pennon Group Plc Annual Report 2013

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Directors’ report - Business review - Viridor

Business review
Continued

Investment
Investments in the future capabilities 
and strength of Viridor’s business included 
capital expenditure of £323 million, of which 
£292 million was for growth projects (largely 
EfW). This investment is part of the ongoing 
£1.5 billion programme committed to 
delivering essential infrastructure which 
will make a substantial contribution 
to energy and resource security in the UK.

Viridor continued to invest in targeted 
acquisitions in 2012/13 and purchased 
two companies, JWT Holdings Limited 
and Pulp Friction Limited, for a combined 
value of around £15.0 million. These 
acquisitions will add value and support the 
company’s recycling and EfW strategies. 

Recycling 
The recycling market in the UK is reaching 
maturity and is affected by world commodity 
prices. Difficult trading conditions are resulting
in a competitive shake-out taking place and 
Viridor is well positioned to benefit from this.  

During the year recycling volumes 
traded increased by 5.6% to 1.9 million 
tonnes (71,000 tonnes of the increase 
from acquisitions). The average recycling 
revenue of £99 per tonne from gate fees 
and recyclate sales in 2012/13 was 
significantly down on last year’s figure 
of £118 per tonne which benefited 
particularly from last year’s strong first half. 
Recyclate revenues per tonne appear 
to have stabilised, having recovered 
a little from their lows of October to 
December 2012, but remain significantly 
below first half 2011/12 levels.  

The outcome of a recent judicial review 
confirms DEFRA’s interpretation of EU 
recycling regulatory requirements, supporting 
commingled collection and centralised 
processing at materials recycling facilities 
(MRFs) where most practicable and where 
there are the appropriate quality controls. 
This is in line with the predominant Viridor 
service model. Viridor now has the largest 
MRF capacity in the UK. 

In addition to the above operational projects, 
Viridor is pursuing a number of other 
EfW opportunities to provide a long-term 
alternative to landfill disposal of residual 
waste as noted above. These will also 
provide significant amounts of renewable 
energy. Six EfW plants are already under 
construction on fixed price contracts – 
Runcorn Phases 1 and 2 , Cardiff, Exeter, 
Ardley, Oxfordshire and Glasgow; and one is 
due to start imminently in Peterborough. 

Viridor and its partners have a total 
operational, under construction 
and committed capacity of 2.5 million tonnes, 
of which 1.3 million tonnes is backed by 
long-term base-load municipal contracts. 
It has a further 0.6 million tonnes of capacity 
with planning permission.  

Since the start of 2012/13 Viridor has made 
significant further progress in developing its 
pipeline of long-term PPP and EfW projects:
•  financial close achieved for the    
  Glasgow Design Build Finance Operate   
  project (July 2012) and planning 
  application for the  associated Recycling  
  and Renewable Energy Centre approved   
(January 2013) - construction commenced

•  financial close achieved for the South  
  London Waste Partnership PPP  
(November 2012) and planning

  permission achieved for the associated 
  Beddington EfW facility (May 2013)
•  planning approval (January 2013) 
  and financial close (February 2013)    
  achieved for the Peterborough PPP: 
  construction  of the EfW facility 

to start imminently  

•  preferred bidder achieved for the South   
  East Wales residual waste project (Prosiect  
  Gwrydd) (March 2013)
•  Dunbar EfW planning enhanced to cover 
  all of Scotland (October 2012).

Contracts and collection
Profits were stable across the 16 
municipal contracts (the more significant 
ones include Lancashire, Glasgow, Lakeside, 
Manchester, Somerset, West Sussex 
and Bedfordshire (last full year)) and the 
Thames Water contract. 

Profits in the collection business were 
down reflecting reduced volumes and price 
pressure due to current market conditions. 
Viridor’s commercial and industrial collection 
fleet plays an increasing role in feeding 
the company’s recycling and EfW plants.

Renewable energy
Energy can be viably recovered from waste 
in two ways, either via gas utilisation (notably 
landfill gas and through anaerobic digestion 
(AD)) or controlled combustion (in EfW plants 
and similar facilities, some of which may be 
a part of combined heat and power (CHP) 
schemes). Energy recovery from waste 
currently accounts for around 20% of total 
UK renewable energy (the bulk from landfill 
gas and the balance from combustion)
equating to approaching 2% of total UK 
electricity production. 

Viridor’s landfill gas power generation output 
increased by a further 7% to 618 Gigawatt 
hours (GWh) (2011/12 576GWh), reflecting 
intensive management focus and is now 
at its peak. Average prices fell slightly 
reflecting the reduced Renewables Obligation 
Buyout Recycle (ROBOR) fund payment 
element of Renewables Obligation Certificate 
(ROC) prices. Total landfill gas power 
generation operational capacity remained 
unchanged at 107MW, (excluding 3MW 
capacity at sub-contract sites in Suffolk). The 
proportion of operational capacity eligible for 
ROCs remained at 74% with the remaining 
26% being on (lower priced) NFFO contracts. 
Viridor’s NFFO contracts end in tranches 
after which the capacity for all Viridor’s sites 
will transfer to ROCs (about 60% will move 
across in 2013/14 with the balance in the 
period up to 2016/17).

As well as the 107MW of landfill gas capacity, 
Viridor has a further 30MW of renewable 
energy capacity across its Bolton EfW facility 
and its share of the Lakeside EfW facility and 
Greater Manchester AD operations. 

26

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Landfill

The landfill market is being replaced by 
recycling and EfW as local capacity becomes 
available, in line with government policies. 
Reflecting this trend, Viridor’s landfill disposal 
volumes decreased by 0.4 million tonnes 
(12.7%) to 2.7 million tonnes in 2012/13 
in line with the market more generally. 
Average gate fees increased by 8.1% to £25 
per tonne but costs also increased by 8.1% 
reflecting the impact of reduced volumes on 
fixed costs. Consented landfill void reduced 
from 65.4 million m3 at 31 March 2012 to 
61.5 million m3 at 31 March 2013 reflecting 
usage during the period.  

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27

‘Trio’ recycling collection vehicle, Salford

Landfill gas power plant, Dorset

Joint ventures

Total joint ventures’ contribution (comprising 
both Lakeside and Viridor Laing (Greater 
Manchester) (VLGM)), which consists 
of interest on shareholder loans and share 
of profit after tax, rose 31% to £15.1 million 
(2011/12: £11.5 million).   

Lakeside
The first of Viridor’s EfW projects continues 
to perform very strongly and is ahead of 
management expectations. The 2012/13 
contribution was £7.2 million (2011/12 £5.1 
million); interest receivable on shareholder 
loans was unchanged at £1.4 million; 
and the share of profit after tax from 
Lakeside was £5.8 million (up £2.1 million on 
the previous year) reflecting strong 
waste inputs and electricity generation.  

Viridor Laing (Greater Manchester)
The 25-year Greater Manchester Waste 
PFI contract (being delivered through 
VLGM) is the UK’s largest ever combined 
waste and renewable energy project. 
The company is a joint venture between 
Viridor and John Laing Infrastructure. 
As part of the VLGM contract a separate 
contractor was mandated to construct 43 
facilities. Operation of the associated facilities 
(both existing facilities and those which 
are to be developed) is being carried out 
on a sub-contract basis by Viridor. At 31 
March 2013, 41 of the 43 facilities planned 
had been formally taken over by Viridor.  

Solid recovered fuel produced from the waste 
will be used to generate heat and power 
at a plant being built at the Runcorn Phase 1 
EfW facility in Cheshire. 

Phase 1 is being built primarily for the Greater 
Manchester Waste PFI contract by TPSCo, 
a joint venture between Ineos, John Laing 
Infrastructure and Viridor. Phase 2 is 100% 
owned by Viridor and will be available for 
the market generally as steeply rising landfill 
tax drives residual waste disposal away from 
landfill towards recycling and EfW. 

The ongoing delays in takeover of the 
remaining mechanical biological treatment 
(MBT) plant and the delay in completing 
the Runcorn Phase 1 EfW facility could 
have the potential to impact the VLGM 
and also the TPSCo credit agreements. 
Runcorn is around nine months behind 
schedule, but TPSCo and Viridor have 
contractual protection, including via liquidated 
damages. Viridor is continuing commercial 
discussions with its joint venture partners 
and the contractors to resolve the 
construction issues and protect its 
and TPSCo’s financial position. At this point 
in time, based on available information, 
Viridor does not expect this matter to have 
a material impact on the completion and 
operation of the Greater Manchester PFI 
or TPSCo.

Interest receivable on shareholder loans 
from the VLGM joint venture was £7.9 million, 
up £1.8 million due to the increased average 
balance on shareholder loans (loans fully 
drawn during 2011/12). Share of profit after 
tax from VLGM on an IFRIC 12 basis was 
nil, down £0.3 million (£4.4 million profit UK 
GAAP, down £0.2 million).  

 
 
 
 
 
Directors’ report - Business review - Viridor

Business review
Continued

Key relationships

All recycling and waste management 
operations in England and Wales require 
Environmental Permits issued and regulated 
by the Environment Agency (EA) and Natural 
Resources Wales. In Scotland the Scottish 
Environmental Protection Agency issues 
and regulates similar waste management 
licences or pollution, prevention and control 
(PPC) permits. Viridor maintains a positive 
working relationship with these and other 
relevant regulatory bodies by means 
of proactive liaison and management 
of any issues at both site and strategic levels.

Viridor has pioneered an innovative 
online data sharing portal, known as 
‘OpenSpace’, with the EA, embracing 
latest data management practice to supply 
environmental monitoring data effectively 
live online to the regulator. This replaces 
the need to supply huge volumes of written 
quarterly and annual reports, thus saving 
significant time and resources for all parties. 
OpenSpace has been further developed 
during the year between Viridor and the EA 
to explore the application of such systems 
in other regulated sectors. 

1  Viridor and ‘Metal Matters’ recycling 
  campaign partnership
2  Viridor and West Sussex partnership waste,  
  electrical and electronic equipment (WEEE)  

recycling campaign

3  Materials recycling facility (MRF), 
  Trafford Park, Manchester
4  EfW facility, Runcorn, 
  under construction
5  Viridor support services

People

With regard to Viridor’s largest customer 
groups, local authorities account for 31% 
of the company’s revenue, although no 
individual authority accounts for more 
than 12%. Viridor’s ROC energy contracts 
account for 7% of revenue, primarily with 
one customer.

The achievements, commitment 
and professionalism of its employees, 
particularly in the ongoing challenging 
market conditions, remains a source of pride 
to Viridor. The company values and thanks 
them all for their contributions and continued 
hard work and innovation.

No supplier accounts for more than 5% 
of the company’s revenue and the company 
sources from competitive markets.

A safe, healthy workforce and the continued 
professional development of employees, 
remain the top operational priorities for 
Viridor. Whilst there was a disappointing 
increase in the RIDDOR incidence rate over 
the previous year (45 reportable incidents, 
giving a rate of 1,429 per 100,000 employees 
compared with 1,238 in 2011/12*),  
a reduction of 42% in the rolling three-year 
incidence rate confirms progress is being 
made in this vital area.  

Almost 4,000 training days were delivered 
across Viridor during the year, underlining 
the company’s commitment to the training 
and development of employees throughout 
the business. Around 200 employees 
are participating in apprenticeship 
programmes and 40 managers 
are enrolled on the innovative Viridor 
Foundation Degree course, developed 
and delivered in partnership with Edge 
Hill University.

* Change in RIDDOR reporting criteria 
  (see page 53 for details).

1

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5

3

Outlook for Viridor

Viridor has successfully transformed itself over the last decade to be one of the UK’s leading recycling, 
renewable energy and waste management companies. The company continues to face near-term 
headwinds in recycling and the ongoing trend decline in landfill. Although recyclate levels per tonne 
appear to have stabilised, and indeed have recovered a little from their lows of October to December 
2012, they remain significantly below the first half of 2011/12 levels. The company remains cautious 
about the prospects for further recovery in prices in the short-term. 

Strong progress has been made on Viridor’s PPP/EfW pipeline this year and these projects are already 
making a significant contribution to Viridor’s bottom line. The growing pipeline of current and future 
projects is expected to drive the company’s long-term profit growth. 

The UK Government has set out guidance 
for local authorities on the infrastructure 
required to meet the requirements 
of the revised EU Waste Framework 
Directive. It has also published its Waste 
and Resources Evidence Plan setting out 
policy priorities and how the sector can 
contribute to sustainable economic growth, 
alongside new regulations and guidance 
on recycling quality and the important 
contribution of EfW. 

Within this policy framework and changing 
market demands, Viridor continues to focus 
on delivering vital infrastructure and quality 
services to provide essential renewable 
energy, resource recovery and waste 
management for its customers across 
all sectors.

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29

 
 
 
 
Directors’ report - Business review

Group
Financial review

Notwithstanding current challenges, the Group has delivered 
overall profit before tax (before exceptional net charges) 
broadly in line with last year.

Performance overview  
The principal measures we use to assess the Group’s financial performance are profit
before tax and earnings per share (both before exceptional net charges and deferred tax)
and the interest rate on average net debt. 

Profit before tax
before exceptional net 
charges (£m)

5

.

0
0
2

.

*
2
8
9
1

8

.

5
8
1

5

.

8
8
1

.

4
9
5
1

Earnings per share
before exceptional net 
charges and deferred tax 
(pence)

.

3
7
4

6

.

2
4

.

3
2
4

8

.

0
4

.

9
6
3

Dividend per share
(pence)

Interest rate
on average net debt
(%)

6
4

.

8
2

2
5

.

6
2

8

.

4

1
4

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1
4

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9
3

.

5

.

3

5
6

.

4
2

5
5

.

2
2

0
0

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1
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
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2
1
0
2

£198.2m
-1.1%

42.6p
-9.9%

* Statutory basis £21.8 million.

Reconciliation of earnings 

28.46p
+7.3%

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

9
0
/
8
0
0
2

0
1
/
9
0
0
2

3.5%

2012/13

2012/13

2011/12

2011/12

Profit after tax (£m)

Earnings per share (p)

Profit after tax (£m)

Earnings per share (p)

Statutory earnings

Deferred tax before exceptional net charges

Exceptional net charges (post tax)

Earnings before exceptional net charges and deferred tax

26.9          

(12.2)

140.2

154.9

7.4

(3.4)

38.6

42.6

172.4          

(2.8)

–

169.6

48.1

(0.8)

 –

47.3

Note: Earnings per share figures in this business review exclude exceptional net charges and deferred tax. The Directors believe 
excluding deferred tax provides a more useful comparison on business trends and performance. Deferred tax distorts earnings 
per share through the effects of changes in corporation tax rates and the level of long-term capital investment.  

Continuing interest outperformance coupled with raising cash and facilities to fund future growth: 
£1,150 million cash and facilities at 31 March 2013, including £782 million of new (including hybrid 
capital issuance) and refinanced facilities sourced during the year. 

30

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The year’s financial highlights  
South West Water recorded a strong performance against the 2010-2015 regulatory 
contract and is well placed to deliver outcomes and outperform assumptions. 

Viridor had a mixed year with trading significantly down on last year from declines 
in recycling and landfill more than outweighing continued growth in joint ventures.

We have secured further funding 
to finance continuing growth, including 
a £300m hybrid capital issuance in March 
2013 which strengthens the Group balance 
sheet as well as providing funding. 
By the year-end we had £1,150 million 
in cash and facilities in place to fund 
the major growth in Viridor’s projects under 
construction and EfW/PPP pipeline, together 
with South West Water’s K5 (2010-2015) 
capital programme.  

Capital investment increased by 61% 
to £439 million due to the major investment 
in Viridor’s energy from waste plants which 
are expected to drive future growth.

We have secured funding at a cost that 
is low in absolute terms. The Group interest 
rate on average net debt improved to 3.5% 
(2011/12 3.9%). 

Revenue 
Group revenue decreased by 2.6% 
to £1,201.1 million. South West Water’s 
revenue increased by 5.2% to £498.6 
million as a result of tariff increases 
and new connections, partially offset 
by lower demand and a reduction in revenue 
from customers switching from unmeasured 
to metered charges. Viridor’s revenue 
was down by 7.5% to £703.8 million 
due primarily to the declines in recycling 
and landfill operations. 

Operating profit 
(before exceptional charges)
Group operating profit decreased by 8.4% 
to £246.3 million with South West Water 
up by 5.1% to £215.2 million, but Viridor 
down by 51.6% to £30.8 million.  

Net finance costs 
(before exceptional net income)
We continued our effective management 
of interest rates in 2012/13 with net interest 
payable on average net debt equating 
to 3.5% (2011/12 3.9%). During the year 
net finance costs (excluding pensions, 
net interest, discount unwind on provisions 
and IFRIC 12 contract interest receivable) 
were £59.3 million (2011/12 £74.9 million) 
covered 4.2 times (2011/12 3.6 times) 
by Group operating profit. Investment income 
totalling £10.8 million (2011/12 £5.7 million) 
has been achieved with the objective of 
enhancing returns on the Group’s substantial 
pre-funding of around £500 million.

Profit before tax
(before exceptional net charges)
Profit before tax was £198.2 million, a 
decrease of 1.1%. Pages 18 and 25 
give a detailed description of the financial 
performance of South West Water and 
Viridor respectively. On a statutory basis 
profit before tax was £21.8 million reflecting 
exceptional net charges of £176.4 million.

Taxation
(before exceptional net charges)
The Group’s UK corporation tax charge 
for the year was £43.3 million (2011/12 
£30.9 million) after release of prior year 
credits of £13.0 million (2011/12 £16.2 
million). The increase primarily reflects 
the absence of tax relief of around £9 million 
on 2011/12’s accelerated pension deficit 
recovery contribution. Deferred tax for 
the year was a credit of £12.2 million 
(2011/12 £2.8 million) which included 
a credit of £13.6 million from the impact 
of the introduction of the 23% corporation 
tax rate from April 2013.  

Earnings per share 
(before exceptional net charges 
and deferred tax)
Earnings per share were down by 9.9% 
to 42.6p reflecting the higher corporation 
tax charge. The weighted average number 
of shares in issue during the year was 
363.6 million (2011/12 358.7 million). 
Net assets per share at book value 
at 31 March 2013 were 292p. 

Exceptional net charges
During the year South West Water terminated 
a lease facility and received a consent fee 
arising from the sale of a finance lease 
between financial institutions, which resulted 
in a net exceptional gain of £12.5 million.

An exceptional impairment charge
of £78.2 million has been recognised to 
write-down the carrying values of property, 
plant and equipment, primarily in landfill 
activities, to reflect reducing landfill volumes 
and our expectations on recyclate prices. 
The impairment charge has no cash impact. 
In addition £20.6 million has been provided 
against onerous contracts (principally from 
recycling activities) and other items.

An exceptional charge of £90.1 million 
has been recognised for environmental 
provisions, primarily landfill aftercare costs, 
where we have increased the expected 
period of aftercare to 60 years (2012 30 
years) following a reassessment based 
upon independent external advice. 
This also has no immediate cash impact 
and reflects the present value of costs 
expected to be incurred at individual 
sites over the 60 year period. 

The exceptional net charges total 
£140 million net of tax.

To view our online annual report:
www.pennonannualreport.co.uk/2013

Pennon Group Plc Annual Report 2013

31

 
 
 
 
Directors’ report - Business review - Group

Financial review
Continued

Dividends and retained earnings 
The statutory net profit of £26.9 million 
has been transferred to reserves. 

The Directors recommend the payment 
of a final dividend of 19.70p per share 
for the year ended 31 March 2013. 
With the interim dividend of 8.76p per 
share paid on 4 April 2013 this gives a total 
dividend for the year of 28.46p, an increase 
of 7.3% over 2011/12 (reflecting 4% real 
growth plus RPI of 3.3% for the twelve 
months to 31 March 2013). 

Proposed dividends totalling £103.8 million 
are covered 1.5 times by net profit (before 
exceptional net charges and deferred tax) 
(2011/12 1.8 times). Dividends are charged 
against retained earnings in the year in which 
they are paid. 

Dividend policy 
The Group’s policy is to increase the dividend 
each year by 4% above inflation up to the 
end of 2014/15. The Group is well positioned 
to meet future challenges and to continue 
delivering shareholder value. We remain 
committed to this increase. 

Operating costs 
(before exceptional charges) 
Operating costs for the year totalled 
£955 million. The most significant areas 
of expenditure were: 

Expenditure

Manpower

Depreciation

Landfill tax

Raw materials and consumables*

Transport

Power 

Business rates

£m

159

146

143

93

59

31

29

Group investment
The Group’s capital expenditure on property, 
plant and equipment, including service 
concession arrangements, increased 
by 61% to £439 million (2011/12 £273 
million) primarily from investment in Viridor’s 
growth projects of £292 million. The major 
categories of expenditure were: 

EfW/PPP
£277m

Waste water treatment works
£38m

Water distribution
£22m

Sewerage
£21m

Recycling
£19m

Landfill
£16m

Information technology
£10m
Other 
£36m

Cash flow 
In 2012/13 the Group once again had 
a strong operating cash flow. Net borrowings 
reduced by £96 million primarily due 
to the issuance of the hybrid securities, 
partially offset by further capital investment.

Summarised cash flow £m

Cash inflow from operations

Net interest paid 

Dividends and tax paid

Capital expenditure

Acquisitions/investment in joint ventures

Loan repayments and dividends received from joint ventures

Pension contributions 

Abstraction and discharge consents  7

Net cash outflow

* Excludes elements of transport costs. 

Hybrid securities issuance

Shares issued

Debt acquired with acquisitions

Debt indexation/interest accruals

Decrease/(increase) in net borrowings

2012/13

2011/12

385

(50)

(97)

(422)

(14)

9

(14) 

(203)

295

4

(1)

1

96

390

(61)

(111)

(274)

(43)

4

(49) 

(144)

–

2

–

(29)

(171)

32

Pennon Group Plc Annual Report 2013

Liquidity and debt profile 
The Group has a strong liquidity 
and funding position with £1,150 million 
cash and facilities at 31 March 2013. 
This includes cash and deposits of £635 
million (including £143 million of restricted 
funds representing deposits with lessors 
against lease obligations) and undrawn 
facilities of £515 million. A total of £782 
million in new or renewed debt facilities were 
arranged during the year, being: 
•  £304 million term loans and revolving  
  credit facilities renewed  
•  £178 million of new term loans
  and Revolving Credit Facilities 
•  £300 million hybrid capital issuance.

The Group’s financing structure gives 
us the scope and flexibility we need 
to implement our strategic objectives 
and maximise value for our shareholders. 

At 31 March 2013 the Group’s loans 
and finance lease obligations totalled £2,644 
million. After the £635 million held in cash this 
gives a net debt figure of £2,009 million, a 
reduction of £96 million during the year. Debt 
incurred for the construction in progress 
of Viridor’s portfolio of EfW plants at Runcorn 
Phase II, Ardley – Oxfordshire PPP, Exeter, 
Cardiff and Glasgow increased to £438 
million at 31 March 2013. 

A strong liquidity and funding
position to finance growth. 
David Dupont, Group Director of Finance 
Pennon Group

Major components of the Group’s 
debt finance at 31 March 2013 

Finance leasing
£1,263m

Bank bilateral debt
£485m

Index-linked bond 2057
£247m

European Investment Bank loans
£232m

Private placements
£163m

Bond 2040
£132m

Convertible bond 2014
£120m
Other 
£2m

The Group’s debt has a maturity of up to 44 
years with an average maturity of 22 years. 
The Group has fixed, or put swaps in place 
to fix, the interest rate on at least 50%
of South West Water’s debt for the entire K5 
period at an average interest rate of 3.4%. 
A further £382 million of South West Water’s 
debt is index-linked to 2041-2057 at an 
overall real rate of 1.7%. As a result of these 
initiatives South West Water’s cost of finance 
is amongst the lowest in the industry.  

The Group’s and South West Water’s interest 
rates on average net debt for the year 
to 31 March 2013 were 3.5% and 4.1% 
respectively (after adjusting for capitalised 
interest of £13.6 million and notional interest 
items totalling £5.4 million, as detailed in note 
8 to the financial statements). 

Just under half of the Group’s gross debt 
is finance leasing giving us a long maturity 
profile. Interest payable benefits from 
the fixed credit margins which were 
secured at the inception of each lease. 

At 31 March 2013 the fair value 
of the Group’s non-current borrowings 
was £208 million less than its book value 
(2012 £200 million) as detailed in note 
28 to the financial statements.  

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Pennon Group Plc Annual Report 2013

33

 
 
 
 
Directors’ report - Business review - Group

Financial review
Continued

Capital structure – overall position 
At the end of the financial year the Group’s 
net debt of £2,009 million gave a gearing 
ratio of net debt to (equity plus net debt) 
of 65.4% at 31 March 2013 (2012 71.9%) 
with the reduction attributable to the £300 
million hybrid capital issuance. 

South West Water’s debt to Regulatory 
Capital Value (RCV) was 55% at 31 March 
2013 (2012 56%) which compares to Ofwat’s 
optimum range of 55% – 65%. 

Viridor is funded by a combination 
of Pennon Group equity and debt (raised 
by Pennon Group) and direct borrowing 
by Viridor. At the year end Viridor’s net 
debt was £676 million (2012 £517 million) 
equivalent to 8.7 times EBITDA (2012 4.7 
times). During the year Viridor’s equity base 
was increased by £151 million through 
revised intragroup funding. 

Treasury policies 
The role of the Group’s treasury function 
is to ensure that we have the funding to meet 
foreseeable needs to maintain reasonable 
headroom for future contingencies and to 
manage interest rate risk. The Group enters 
into certain structured financing transactions 
that have and are expected to provide 
an improved return on surplus funds 
and overall interest rate performance. 
It operates only within policies approved
by the Board and undertakes no speculative 
trading activity. 

The Board regularly monitors expected 
financing needs for at least the next 12 
months. These are intended to be met for 
the coming year from existing cash balances, 
loan facilities and operating cash flows. 

The Group has considerable financial 
resources and a broad spread of business 
activities. The Directors therefore believe 
that it is well placed to manage its business 
risks despite the ongoing uncertainties 
of the current economic environment. 

34

Pennon Group Plc Annual Report 2013

Internal borrowing 
South West Water’s funding is treated 
for regulatory purposes as ring-fenced. 
This means that funds raised by, or for, 
the company are not available as long-term 
funding for other areas of the Group. 

Going concern 
The Directors have a reasonable expectation 
that the Group has adequate resources 
to continue its operational existence for 
the foreseeable future. They therefore have 
continued to adopt the going concern basis 
in preparing the financial statements. 

Taxation objectives and policies 
Our tax strategy, as approved by the 
Board, is to ensure we do not engage in 
any practices which avoid paying tax at the 
appropriate levels. We manage the taxes 
we pay having regard to the interests of our 
shareholders and our long-term relationship 
with the tax authorities. We will consider 
bona-fide arrangements which are integral 
to our business and which qualify for tax 
exemption or relief. 

Tax contribution 2012/13 

Landfill tax
£162m

Employment taxes
£51m

Business rates
£29m

UK corporation tax
£19m

Fuel Excise Duty
£11m

Environmental payments
£10m

Carbon Reduction Commitment
£1m
Other 
£3m

The Group made a net payment of 
£18.5 million of UK corporation tax in 
the year (2011/12 £41.4 million) which 
reflects settlement of previous years’ 
tax computations and tax relief on the 
exceptional charge for aftercare costs. 
South West Water paid £34.0 million 
(2011/12 £28.5 million) of UK corporation 
tax on profit before tax of £164.6 million 
(2011/12 £141.5 million).

The total tax charge for the year (before 
exceptional net charges) of £31.1 million 
was less than the charge which would have 
arisen had the accounting profit before tax 
of £198.2 million been taxed at the statutory 
rate of 24%. A reconciliation is provided  
in note 9 to the financial statements. 

The Group’s total tax contribution extends 
significantly beyond the UK corporation 
tax charge. 

Total taxes amounted to £261 million 
of which £39 million was collected on behalf 
of the authorities for employee payroll taxes. 

In addition to corporation tax the most 
significant taxes involved, together with their 
profit impact, were: 
•  Landfill tax of £139 million was collected  
  by the Group on behalf of HM Revenue 
  & Customs (HMRC). This amount includes  
  £10 million paid to local environment   
  bodies via the Landfill Tax Credits Scheme.  
  Landfill tax is an operating cost which 
is recovered from customers and is 
recognised in revenue. In addition 
the Group incurred landfill tax of £23 million  

  on the disposal of waste to third parties.  
  This is an operating cost for the Group 
  and reduces profit before tax 
•  Value Added Tax (VAT) of £25 million   
  was recovered by the Group from HMRC.  
  The repayment has arisen chiefly as 
  a result of the large capital expenditure  
incurred by Viridor on EfW plants. VAT 
  has no material impact on profit before tax  
•  business rates of £29 million paid 

to local authorities. This is a direct cost 
to the Group and reduces profit before tax 
•  employment taxes of £51 million including  
  employees’ Pay As You Earn (PAYE) 
  and total National Insurance Contributions  

(NICs). Employer NICs of £13 million  

  were charged approximately 94% 

to operating costs with 6% capitalised 
to property, plant and equipment. 

  This amount includes PAYE of £2 million 
  on pension payments made by the Group  
  pension scheme 

•  Fuel Excise Duty of £11 million related 
to transport costs. This reduces profit  

  before tax 
•  payments to Environment Agency 
  and other regulatory bodies total £10  
  million. This reduces profit before tax 
•  Carbon Reduction Commitment payment  
for the Group was £1 million; this payment  
includes a credit of £1 million arising from  

  Viridor energy production. This reduces  
  profit before tax. 

The corporation tax rate for 2012/13 used 
to calculate the current year’s tax is 24%. 
The corporation tax rate has been reduced 
to 23% for 2013/14 and is expected to fall 
further, subject to legislation being enacted, 
to 20% from 1 April 2015. 

Pensions 
The Group operates defined benefit pension 
schemes for certain employees of Pennon 
Group, South West Water and Viridor. 
The main schemes were closed to new 
entrants on or before 1 April 2008. 

At 31 March 2013 the Group’s pension 
schemes showed a deficit (before deferred 
tax) of £110 million (2011/12 £99 million), 
the increase primarily reflecting a reduction 
in the long-term net discount rate of 0.53%, 
the main factor being lower AA bond yields.  

Net liabilities of £85 million (after deferred 
tax) represented around 4% of the Group’s 
market capitalisation at 31 March 2013. 
The revision to IAS 19, to be implemented 
in 2013/14, is expected to result in a 
net finance cost in 2013/14 of £4 million 
(2012/13 credit of £4 million). A further 
£1 million is expected to be charged to 
operating profit to recognise administration 
costs as they are incurred. Pension liabilities 
will reduce by £10 million as at 31 March 
2013 as a result of the change.

South West Water’s cash contributions 
to the schemes remain within Ofwat’s 
Final Determination for the K5 period. 

The last actuarial valuation of the main 
scheme was at 31 March 2010 and the 
triennial valuation at 31 March 2013 is 
currently under way. The deficit is expected 
to be higher than IAS 19 due to the lower 
gilt rates used to discount liabilities.

Insurance 
Pennon Group manages its property 
and third party liability risks through 
insurance policies that mainly cover 
property, motor, business interruption, 
public liability, environmental pollution 
and employers’ liability. 

The Group uses three tiers of insurance 
to cover operating risks: 
•  Self-insurance – Group companies pay 
  a moderate excess on most claims 
•  Cover by the Group’s subsidiary 

(Peninsula Insurance Limited) of the layer 

  of risk between the self-insurance 
  and the cover provided by external insurers 
•  Cover provided by the external insurance  
  market, arranged by our brokers with  

insurance companies which have good  

  credit ratings. 

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Pennon Group Plc Annual Report 2013

35

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ report - Business review - Group

Principal risks and uncertainties

The risks and uncertainties set out in this section have been identified from our risk 
management process as potentially having a material adverse effect on our business, 
financial condition, results of operations and reputation. They are managed as described 
but are not wholly within our control and may still result in a material adverse impact 
on the Group. Factors beside those listed could also have a material adverse effect 
on our business activities.

How we manage risk
We operate a well established and fully embedded Group wide risk management process from 
which we seek to identify significant risks at the earliest possible stage and determine whether 
they are acceptable risks which we can manage and mitigate satisfactorily. More detail 
on our risk management process is set out on page 70 of our corporate governance report.

Key

Increased during year
Unchanged during the year
Reduced during the year

Risk Level
Green   –  Low
Amber  –  Medium
Red  

–  High

The colouring (red, amber, green) is the Group’s 
estimate of the inherent risk level to the Group after 
mitigation. It is important to note that risks are difficult 
to estimate with accuracy and therefore the risks 
may be more or less significant than indicated.

South West Water

Law and regulation

Risk

Commentary

Mitigation

Change

Changes in law, regulation or 
decisions by governmental bodies 
or regulators could have a material 
adverse effect on our financial 
results or operations.

There is a wide range of laws 
and regulations and policy 
decisions of government 
and regulators which could 
have a material adverse effect on 
South West Water. Examples of 
legal and regulatory change include:

The general direction of travel of 
UK Government policy is known 
and South West Water is actively 
involved in consultations 
on regulatory changes. 

Uncertainty arising from 
regulatory reform

Legislative and regulatory compliance

DEFRA issued its Strategic Policy 
Statement to Ofwat (the Economic 
Regulator) in March 2013 outlining 
direction and priorities. Within
that context Ofwat is reforming 
the regulatory approach.

2012/13 has seen the modification 
of company operating licences 
in preparation for the next price 
review and a number of methodology 
change proposals.

As a regulated business South 
West Water is subject to numerous 
and changing obligations.

South West Water has contributed fully 
to the consultation on regulatory reform 
and has had dialogue with regulators 
and stakeholders in order to effectively 
portray its views.  

Methodology changes will continue 
to be considered over the coming 
months in the lead into the next 
price review.

Performance against key regulatory 
outputs is reported to the Board on 
a monthly basis and where performance 
falls short corrective programmes are 
developed and implemented to target 
recovery in a specific area.

36

Pennon Group Plc Annual Report 2013

Risk

Commentary

Mitigation

Change

Internal monitoring and assurance 
programmes are undertaken through 
the year. Annual data is supported 
by external verification to provide 
assurance on the company’s 
compliance with its obligations.

South West Water continues to manage 
cost pressures as they arise in addition 
to achieving operating cost efficiencies 
and managing inflationary increases.

New regulations, obligations 
and standards could increase costs

Issues are addressed through the five-
year regulatory price review mechanism; 
obligations which arise within price 
control periods such as private sewers 
and bathing water obligations are 
funded through future adjustments 
to price limits.

Economic conditions

Risk

Commentary

Mitigation

Change

Economic conditions could 
materially affect South West 
Water’s revenues and profitability.

South West Water has exposure 
to reduced economic activity 
and inflation/deflation. 

South West Water’s revenues 
are economically regulated through the 
price review mechanism.

Non-recovery of customer debt 

Customer debt and affordability are 
key areas of focus given the continued 
challenging economic conditions.

In addition to existing strategies, which 
are kept under review, South West Water 
continues to implement new initiatives to 
improve and secure cash collection through:
•  use of third party collection agencies
•  external trace data to track down  
  previous occupiers
•  developing a new strategy for  
  previous and earlier debt collections
•  working with social housing partners
•  continued use of property 
  charging orders. 

The company has also continued to fund 
and promote ways to help customers 
struggling to pay bills (WaterCare, Restart, 
Fresh Start Fund) which seek to reduce 
bad debt exposure.

South West Water is one of the few 
companies to have implemented a social
tariff following the introduction of its 
WaterCare tariff from 2013/14. This tariff 
is designed to assist around 10,000 
households in the region by reducing
their bills to an amount they can better 
afford to pay. 

The Government’s commitment to tackle 
the ‘unfairness’ issue for South West Water 
customers, in which around 3% 
of the population are effectively paying 
for a third of the UK’s bathing waters, 
has resulted in a household customer’s 
bill being reduced by £50 per annum 
from 2013/14.

Pennon Group Plc Annual Report 2013

37

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Directors’ report - Business review - Group

Principal risks and uncertainties
South West Water (continued)

Economic conditions (continued)

Risk

Loss of revenue

Financial loss arising from insolvency 
of a major supplier

Operating performance 

Commentary

Mitigation

Change

South West Water revenue can be 
impacted by changes in customer 
demand and other income streams.

The company has around 75% of its 
customer base metered and as a result 
the revenue from metered charges can 
be volatile from changes in customer 
usage which can be affected by:
•  abnormal weather impacts
•  increased water efficiency 
•  recession impacting 
  commercial customers.

South West Water does not have 
material exposure to payment before 
receipt of goods and services.  

The financial impact of changes 
in customer demand is mitigated 
through the Revenue Correction 
Mechanism whereby shortfalls 
in revenue in one five-year regulatory 
pricing period are adjusted 
in the following period.

The company uses third party credit 
monitoring services to identify changes 
to major suppliers’ financial status 
and creditworthiness to supplement 
an annual risk review of key 
and strategic suppliers.

Risk

Commentary

Mitigation

Change

Poor operating performance 
or a failure or interruption 
of operating systems or the inability 
to carry out network operations 
or damage to infrastructure may 
have a material adverse impact 
on both our financial position 
and reputation.

Poor operating performance 
could result in enforcement action, 
prosecutions, loss of permits 
and civil action which could 
all result in negative publicity, 
regulatory penalties, loss 
of customer confidence and 
eventually reduced demand for 
services and increased fixed costs.

South West Water monitors 
its operating performance 
through a wide range of systems 
and management reviews 
and invests as appropriate 
to maintain target performance. 

Non-compliance or avoidable 
health and safety incident occurrences

South West Water is committed 
to achieving the appropriate level 
of health and safety compliance. 
This year has seen the continued 
delivery of the behavioural safety 
programme including safety leadership 
training for a number of staff, as well 
as innovative behaviour training. 
In addition senior management visits 
were completed during the year across 
a number of sites.

The number of RIDDOR accidents 
for 2012 has fallen by over 50%.

Continuous training is being 
provided to ensure that appropriate 
health and safety working practices 
are embedded and this reducing 
trend continues.

38

Pennon Group Plc Annual Report 2013

 
Risk

Commentary

Mitigation

Change

Operational failure at clean 
and waste water sites

Due to the nature of South West 
Water’s business there are continued 
risks arising during the normal course 
of business, including risk of failure 
of assets, processes or systems which 
could otherwise impact on the health, 
safety and security of the company’s 
people or customers, or on its financial 
position and reputation. 

The company is able to monitor 
its significant assets by automated 
and remote operation and has routine 
controls and operating procedures 
in place that are constantly kept under 
review. Asset management techniques 
are employed to pre-empt the failure 
of assets.

Contamination of water supplies

South West Water has established 
procedures and controls in place, 
as well as contingency plans 
and incident management procedures.

Where issues do arise there are 
appropriate contingency plans 
to deal with such instances 
and these are updated through 
experience of such events.

It also maintains insurance policies 
in relation to these risks, although there 
can be no assurance that all or any 
of the costs associated with these risks 
would be covered or that coverage will 
continue to be available in the future.

Extreme weather and climate change

Increased flooding incidents

Pollution events

Water resources adequacy

2012 has been a challenging 
year in terms of weather impacts.  
The continued dry weather from 2011 
into the early part of 2012 placed 
pressure on the company’s water 
resources. This was followed by 
a period of extreme rain – South West 
Water’s wettest spring/summer in 
100 years – which placed significant 
pressure on its network and resulted in 
higher levels of flooding incidents. 

The business is well placed to manage 
such extreme incidents. Key mitigation 
is having detailed contingency plans, 
sufficient emergency resources 
and a capital programme that supports 
ongoing efforts to manage these
risks. In the longer term the impacts 
of climate change are being considered. 
The company has plans ready and will 
adapt the way it conducts its business 
to respond effectively to climate changes. 

The extreme wet weather during 
the year resulted in a significant 
increase in the number of flooding 
incidents, both for customers 
and at South West Water sites.

South West Water is committed 
to minimising the impact 
on the environment.  

South West Water has a number 
of schemes in place to maintain water 
resources (such as pumped storage 
for certain reservoirs) and promotes 
conservation measures and customer 
water efficiency measures.

The company has identified targeted 
capital investments to reduce the risk to 
specific customers in key affected areas.

As a result of the extreme weather during 
the year the number of acute pollution 
incidents has increased from the prior 
year. Whilst this is regrettable the number 
of more serious incidents has fallen from 
the prior year.

Whilst there has been a strong recovery 
in the company’s water resources, as a 
result of the extremely wet weather seen 
over spring/summer 2012, the company 
continues to monitor reservoir levels to 
maintain sufficient water resources  
for drier periods such as those seen  
in recent years.

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Pennon Group Plc Annual Report 2013

39

 
 
 
 
Directors’ report - Business review - Group

Principal risks and uncertainties
South West Water (continued)

Operating performance (continued)

Risk

Commentary

Mitigation

Change

South West Water also considers 
the longer term resource situation.  
It prepares a new Water Resources 
Management Plan every five years 
and reviews it annually for a range 
of climate change and demand 
scenarios. The Draft Water Resources 
Management Plan for 2015-2040 
has recently been submitted to 
DEFRA and will be publicly available 
later in the year. The plan indicates 
that the company has a surplus 
of resources through to the horizon 
of 2040. However investment is needed 
to develop the overall trunk main 
infrastructure, to expand treatment 
capacity and to enhance certain 
pumped storage facilities.

The company has delivered significant 
improvements in customer service 
during K5 with a 51% reduction in 
written complaints and an 88% increase 
in the Service Improvement Mechanism 
(SIM) score. Continued improvement 
is being targeted.

While the company has seen 
improvements in customer service 
particularly through reduced written 
complaints, South West Water’s 
relative position will remain unclear 
until industry data is published. 
There is an ongoing strategy 
to improve customer service further.

Poor service provided to customers

Customer service remains 
paramount to South West Water 
and the company focuses on improving 
customer satisfaction and reducing 
customer complaints.

South West Water could incur a financial 
penalty under Ofwat’s Service Incentive 
Mechanism (SIM) for below average 
customer service performance.

Failure to deliver operating 
cost efficiencies

In line with its track record South West 
Water remains confident of delivering 
Ofwat’s assumed operating cost savings.

The company has delivered cumulative 
operating cost efficiencies ahead 
of K5 targets.

Capital investment  

Risk

Commentary

Mitigation

Change

The failure or increased costs 
of capital projects or acquisitions 
or joint ventures not achieving 
predicted revenues or performance 
could have a material adverse 
effect on both South West Water’s 
financial position and reputation.

South West Water may not deliver 
its capital programme within the 
price limits and with the efficiencies 
determined by Ofwat.

South West Water has a track record 
of delivering its capital programme 
in accordance with regulatory 
requirements and progress is regularly 
monitored and reviewed.  

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Pennon Group Plc Annual Report 2013

Business systems 

Risk

Commentary

Mitigation

Change

Major failure of IT systems.

Market

Risk

Uncertainty arising from 
market reform.

Reputation

Risk

Loss of key stakeholder
support and prolonged
negative media campaign.

There always remains a risk of 
interruption, failure or third party 
intervention that could have a material 
adverse impact on the operations 
of South West Water’s business. 

South West Water has well developed 
IT systems and continuity systems 
in place. These include a geographically 
separate alternative data centre, 
which is hosted by a third party 
communications provider. This reduces 
the impact of any failure or disruption. 

Commentary

Mitigation

Change

Whilst the Draft Water Bill recognised 
an approach to reform that was 
‘evolutionary’ rather than ‘revolutionary’ 
the development of greater competition 
in the water industry could reduce 
South West Water’s revenues.  

As part of the risk management 
and business strategic planning 
processes the company continues 
to evaluate developments and 
proposals for competition.
South West Water is prepared 
for the development of retail competition 
for non-household customers during 
the next regulatory period and has 
developed enhanced services offered 
to commercial customers through 
‘Source for Business’.

Commentary

Mitigation

Change

South West Water has a number 
of key stakeholders, including 
customers, and aims to balance 
their needs with environmental 
responsibilities and legislative 
and regulatory obligations. 

The company is committed 
to engaging with key stakeholders 
for both South West Water’s long-
term strategy and coming regulatory 
period through its independently 
chaired WaterFuture Customer 
Challenge Panel which includes 
representatives from stakeholder 
organisations.

In addition South West Water actively 
manages communications with 
customers and stakeholders both
online and through social media.

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Pennon Group Plc Annual Report 2013

41

 
 
 
 
 
Directors’ report - Business review - Group

Principal risks and uncertainties

Viridor

Law and regulation

Risk

Commentary

Mitigation

Change

Changes in law, regulation 
or decisions by governmental 
bodies or regulators could have 
a material adverse effect 
on Viridor’s financial results 
or operations.

Landfill diversion and recycling 
targets could increase costs/ 
reduce profitability

There is a wide range of laws 
and regulations and policy decisions 
of government and regulators 
which could have a materially 
adverse effect on Viridor.

It remains possible that government 
policies and regulations may 
change in unforeseen ways 
which adversely affect Viridor.

The UK has landfill diversion, 
recycling and recovery targets 
which, together with the impact 
of WEEE Regulations, higher Producer 
Responsibility obligations and pre-
treatment requirements, plus rising 
landfill tax, will continue to further 
reduce landfill volumes for Viridor 
and potentially, over time, landfill 
asset values.

Higher regulatory standards 
could increase costs

The ever increasing demand for higher 
standards, in areas such as health 
and safety, environmental performance 
and employee welfare, increases costs.

The general direction of travel of 
UK Government policy is known 
and Viridor is actively involved 
in consultations on regulatory 
changes. It maintains a transparent 
and proactive relationship 
with regulators. 

Viridor policy is to meet or exceed 
regulatory requirements which 
represents a potential competitive 
advantage for the company. 

Viridor’s strategy is to grow in recycling 
and energy from waste where margins 
per tonne are much higher than in 
landfill. Escalating landfill tax increases 
the economic attractiveness of recycling 
and energy from waste. The resource 
efficiency agenda from the EU and the 
UK Government’s attention to resource 
and energy security are expected 
to provide further opportunities for 
Viridor. Reflecting the above Viridor 
has undertaken a thorough review 
of landfill site lives on a prudent basis, 
and has written down landfill asset 
values accordingly. 

Wherever possible Viridor passes 
on these higher costs through 
contractual arrangements with waste 
authorities and other customers 
(via legislation and technical clauses).  
However as government cutbacks 
continue to bite, local authorities 
(via austerity measures) are looking 
for price reductions for already 
contracted waste streams.

Continually improved management 
controls and investment in its business 
management systems help Viridor to 
keep the cost base as low as possible 
whilst maintaining compliance. Viridor 
also maintains a close interest in industry 
developments via the waste sector trade 
association and therefore is often at the 
forefront of planned changes.

42

Pennon Group Plc Annual Report 2013

Economic conditions  

Risk

Commentary

Mitigation

Change

Economic conditions could 
materially affect Viridor’s revenues 
and profitability. 

Viridor has exposure to reduced 
economic activity, inflation/deflation, 
the impact of the current Eurozone 
uncertainties and any potential slow 
down in the Chinese economy. 

Reduced waste volumes could impact 
Viridor revenue/profit

Reduced recyclate prices could impact 
Viridor revenues/profit

Viridor enters into long-term 
contracts which potentially subject 
the company to contract performance 
risk for many years

Viridor has seen residual waste landfill 
and collection volumes reduce due 
to the recession and the long-term 
trend towards recycling and energy 
from waste. 

Viridor’s commodity trading arm, 
Viridor Resource Management, trades 
where the market is most favourable. 
However Viridor remains susceptible 
to global economic demands and the 
weakness of the Eurozone is having 
a depressing effect on the prices 
of internationally traded recyclates. 
A breakdown of the Eurozone would 
intensify the downward pressure 
on prices. In addition competition 
for recyclables from other contractors 
via aggressive pricing has been a recent 
trend. China’s recent ‘Green Fence’  
initiative, effectively banning certain 
waste streams from the country, has 
placed further burdens on exporters 
to that country.

The Government’s ongoing spending 
review is putting increased pressure on 
local authority services, including waste 
management, and creating an ongoing 
search for efficiencies. 

Poor performance in the contract 
or poor initial pricing at the tender stage 
could impact on the company’s long-
term profitability and financial condition.

Viridor has a diversified revenue 
stream which includes domestic 
sales as well as exports to countries 
such as China and India and the rest 
of the EU. Nevertheless Viridor remains 
exposed to general weakening in 
worldwide economic conditions. 

Viridor’s strategy is focused on growing 
in recycling and energy from waste 
where margins per tonne are much 
higher than in landfill.

Viridor has attempted to mitigate this  
price reduction via customer supply 
contracts and by extensive cost control 
and other management actions. Closure/ 
mothballing of sites has now taken place 
and an asset impairment charge has been 
recognised accordingly.

Viridor provides best value services 
and competitive procurement bids 
to its public sector customers and is 
protected by the terms of its contracts  
which run for periods of up to 25 years. 
Some local authorities are seeking price 
reductions. Viridor’s position remains that  
it will consider renegotiation of contracts  
where appropriate to mutual benefit. 
Nevertheless Viridor remains exposed 
to such pressures particularly when 
contracts come to an end.

The company’s strategy of identifying 
long-term profitable contracts includes 
a full evaluation of the benefits from a  
mix of responses to the requirements 
of client organisations ensuring that 
profit is recognised at each stage 
of the supply chain.

The company has strict contract
authorisation procedures which reflect 
the size, duration and potential risks 
of different types of contract. Authorisation 
of long-term contracts is given at Board 
or senior management level.

Pennon Group Plc Annual Report 2013

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Principal risks and uncertainties
Viridor (continued)

Economic conditions  (continued)

Risk

Commentary

Mitigation

Change

The company has recognised that 
certain historic contracts, particularly from 
acquired businesses, have unsatisfactory 
pricing structures and where appropriate 
has recognised a diminution in value.

Operating performance 

Risk

Commentary

Mitigation

Change

Poor operating performance 
or a failure or interruption 
of Viridor’s operations may have 
a material adverse impact 
on both its financial position 
and reputation.

Poor operating performance 
could result in enforcement 
action, prosecutions, loss of permits 
and civil action which could all result 
in negative publicity, regulatory 
penalties, loss of customer 
confidence and, eventually, reduced 
demand for services and increased 
fixed costs.

Regulatory performance is subject 
to continued and extensive internal 
and external inspection, including 
business management systems 
and compliance policy.

Environmental provisioning 

Risk

Commentary

Mitigation

Change

Landfill aftercare and restoration 
liabilities are long-term in nature 
and could increase which may 
have a material adverse impact 
on Viridor’s financial position.

The high cost of moving landfills 
from active operation, through 
restoration and into aftercare, 
continues to increase. 
This is compounded by shorter 
remaining landfill lives (due 
to reduced tonnages).

Extensive modelling work has been 
undertaken with the assistance of 
outside professional advisers to fully 
understand the true cost of restoration 
and aftercare. This has resulted in 
the period of provision having been 
increased to 60 years and provisions 
having increased accordingly.

Capital investment 

Risk

Commentary

Mitigation

Change

The failure or increased costs 
of capital projects, and acquisitions 
or joint ventures not achieving 
predicted revenues or performance, 
could have a material adverse effect 
on both Viridor’s financial position 
and reputation.

Within Viridor there are risks 
of project delays, cost overruns 
or contract failure which could 
be as a result of failure or insolvency 
on the part of contractors or their 
subcontractors, or due to a new 
technology failing performance 
requirements. There is also a risk 
of overpaying for an acquisition. 

This has been recognised as a key 
risk and systems and procedures 
are in place to address it. More 
recently the Viridor board has been 
strengthened by the appointment 
of a Capital Projects and Engineering 
Director. The establishment of ‘oversight 
boards’ for each of the major projects 
has added additional rigour to their 
delivery. Nevertheless the scale 
of the investment has increased 
significantly and the quantum of risk 
has accordingly risen.

With the increase in Viridor’s project 
pipeline, Viridor recognises that this risk 
is increasing and is addressing it. 

Viridor’s experienced and dedicated project/
contract teams carry out detailed due diligence 
on all projects, suppliers, technologies and 
acquisitions prior to commencement.

44

Pennon Group Plc Annual Report 2013

Risk

Commentary

Mitigation

Change

Wherever possible back-to-back 
agreements with, and guarantees from, 
suppliers are entered into which provide 
a significant degree of protection. 
There is also regular monthly reporting 
on performance on major contracts 
and post project appraisals are carried 
out, which all assist in being able to improve 
future performance.

Viridor, through its Capital Projects 
and Engineering Director, proactively 
manages its contractors. It has enhanced 
its team, both from internal and external 
resources, to reflect the increased scale 
of its capital programme. 

Contractor failing to deliver progress 
could increase Viridor’s costs

Despite extensive due diligence 
and significant protection of back-to-
back contracts and/or penalty clauses 
in contracts to deliver new technologies 
on time and on budget, Viridor remains 
exposed to contractors’ failure to deliver 
new projects which may in extreme 
circumstances require lengthy legal 
action or other redress.  

The Runcorn EfW/CHP plant is believed 
to have fallen about nine months behind 
schedule and such delay without an 
increase in liquidated damages would 
have an adverse effect on Viridor’s 
associated joint ventures and ultimately 
on Viridor itself.

Competitive pressures 

Risk

Commentary

Mitigation

Change

A reduced customer base, 
increased competition 
affecting prices or reduced 
demand for services could 
have a material adverse impact 
on Viridor’s financial position.

As a result of current weak 
economic conditions compounded 
by the recent spike in global 
commodity prices, Viridor is 
experiencing increased competitive 
pressures in a number of areas of 
its business, including in particular 
recyclate volumes and prices, 
landfill gate fees and bidding for 
Public Private Partnership  
contracts (PPPs). 

Recycling has been recognised as an 
attractive business by an increasing 
number of businesses who are now 
competing aggressively for volume 
leading to depressed prices.

Over capacity in the UK EfW market 
could impact demand for Viridor’s 
new plants.

There is significant consented EfW 
capacity in the UK which has yet 
to be built.

Viridor provides recycling and  
waste management services which 
are locally delivered services from 
locally managed facilities and a 
significant proportion of its revenue 
is contracted over the medium or 
long-term. In general terms Viridor’s 
strategy is to establish a long-term 
sustainable competitive advantage 
in the business in which it operates; 
this is designed to protect long-term 
shareholder returns.  

With regard to major competitive projects 
being pursued there are barriers to entry 
due to planning permissions being difficult 
to obtain and significant investment 
requirements. We believe there is 
competitive shake-out taking place among 
marginal competitors which will in due 
course benefit Viridor as a market leader. 

Viridor has fully evaluated projected 
demand and competing capacity for each 
of its planned facilities and is confident that 
they can be filled profitably. With landfill 
tax to reach £80 per tonne in April 2014, 
large scale energy from waste facilities 
of the type Viridor is building will be the low 
cost way of disposing of residual waste. 

Pennon Group Plc Annual Report 2013

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Directors’ report - Business review - Group

Principal risks and uncertainties
Viridor (continued)

Competitive pressures (continued)

Risk

Commentary

Mitigation

Change

Reflecting government policies and trends  
there will be a need for around 20 million 
tonnes of capacity in the UK in 2020. 
When reviewing current competing projects 
and take account of planning barriers, 
financing difficulties and the lack of further 
large base load municipal contracts, it is 
expected that there will be a capacity shortfall 
of up to 25%. Of the 2.5 million tonnes capacity 
Viridor is committed to operating by 2020 more 
than half (1.3 million tonnes) is already backed 
by long-term municipal contracts.

The costs of producing SRF to the required 
quality and of shipping it to Europe are 
significant. Disposal and generation of the 
associated renewable energy in EfWs in the UK 
is generally lower cost (and better for the UK 
economy). Nevertheless small amounts of SRF 
may continue to be exported especially if UK 
EfW capacity remains insufficient.

Over capacity in parts of Europe could 
impact the UK EfW market.

Some waste is being converted 
into solid recovered fuel (SRF) and,
in the absence of sufficient EfW capacity 
in the UK, is being sent under EA 
licence for disposal in adjacent parts 
of Northern Europe where there 
is currently surplus capacity.

Business systems 

Risk

Commentary

Mitigation

Change

Information technology 
and business continuity systems 
and processes may fail which 
may cause material disruption
to Viridor’s business and could have 
a material adverse impact on both 
its financial position and reputation.

Some of Viridor’s IT systems 
require replacement, development 
or upgrading to meet the growing 
requirements of the business. 

In some areas new technology being 
introduced may not operate or perform 
according to stated specification 
requirements.

Existing systems are beginning to prove  
inadequate or are unsupported which 
may lead to an inability to perform key 
business functions.

Pennon Group

Group

Finance and funding  

Viridor has increased its IT management 
and technical resources accordingly. 
It also has a comprehensive development 
programme and plans in place to address 
the deficiencies identified and seek to ensure 
business continuity in the event of failure. 
Nevertheless Viridor recognises the risks 
associated with IT upgrades. 

Project Enterprise, charged with developing  
a fully scaleable Enterprise Resource Planning 
(ERP) type platform is now well advanced,  
led by the Director of Business Transformation 
with external professional assistance as required. 
Nevertheless this is a major project which,  
as with all IT systems, carries risks.

Project Enterprise is significantly addressing 
these issues as a matter of priority.

Risk

Commentary

Mitigation

Change

The Group may be unable 
to raise sufficient funds to finance 
its activities or such funds may 
be only available at higher cost.

Access to finance and funding 
costs may be adversely affected 
by perceived credit rating 
and prolonged periods of market 
volatility or liquidity. There are covenant 
limits and restrictive obligations on 
borrowing and debt arrangements.

The Company has robust treasury 
policies in place. 

46

Pennon Group Plc Annual Report 2013

Risk

Commentary

Mitigation

Change

The Group had £1.15 billion of cash 
and facilities as at 31 March 2013 
including around £0.8 billion of new/
refinanced facilities sourced during 
the year.

Policies include always having pre-funded
at least one year’s estimated cash flow 
through cash and/or committed facilities 
and ensuring no more than 20% of net 
borrowings mature in any one year. 

In addition in respect of South West Water, 
the economic regulator has a statutory 
duty to ensure that it is able to finance
its functions in the normal course. 

The Group has to date obtained funding 
at lower effective average interest rates 
compared with many other companies 
in its sector and is well placed to meet the
funding requirements of both South West 
Water and Viridor in the foreseeable future.

Pensions

Risk

Pension costs may increase 
due to higher costs for future 
service and growing deficits 
in relation to past service in the 
defined benefit schemes.

Succession planning 

Commentary

Mitigation

Change

All defined benefit schemes (apart 
from the Greater Manchester Waste 
PFI scheme) have been closed 
to new entrants since April 2008.  

Employee and employer contributions 
are kept under review and a formal 
actuarial valuation is being undertaken 
as at 31 March 2013. 

Indications are that the actuarial deficit 
has increased since the last valuation 
in 2010. 

Pension trustees keep investment 
policies under review and use professional 
investment advisers to seek to maximise  
investment returns at an appropriate 
level of risk.

Risk

Commentary

Mitigation

Change

Pennon’s employees are 
the cornerstone to its success 
and further development. High 
quality, well motivated, trained 
and competent people at all 
levels must be in place to ensure 
sustained business development.

Ensuring the right people in the right 
places at the right time does not happen 
by accident; it needs careful planning.

Succession plans are in place for Board 
Directors and senior management, 
and further down the organisation 
as appropriate. These are normally 
updated annually.

Both South West Water and Viridor 
have introduced training and development 
programmes including apprenticeships, 
graduate training and management 
development.

Forward-looking statements
This Business review contains forward-looking statements regarding the financial position; results of operations; cash flows; dividends; 
financing plans; business strategies; operating efficiencies; capital and other expenditures; competitive positions; growth opportunities; 
plans and objectives of management; and other matters. These forward-looking statements including, without limitation, those relating 
to the future business prospects, revenues, working capital, liquidity, capital needs, interest costs and income in relation to Pennon Group 
and its subsidiaries, wherever they occur in this business review, are necessarily based on assumptions reflecting the views of Pennon 
Group and its subsidiary companies, as appropriate. 

They involve a number of risks and uncertainties that could cause actual results to differ materially from those suggested 
by the forward-looking statements. Such forward-looking statements should, therefore, be considered in the light of relevant factors, 
including those set out in this section on principal risks and uncertainties.

Pennon Group Plc Annual Report 2013

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Directors’ report - Business review - Group

Sustainability report

As one of the largest environmental and resource management groups 
in the UK, Pennon’s business is all about sustainability. We deliver high quality
water and sewerage services and recycling, renewable energy and waste
management services that are essential to the well-being of our society. 

South West Water provides high quality drinking water, together with effective waste water treatment 
for Devon, Cornwall and parts of Dorset and Somerset. 

Viridor is one of the leading UK recycling, renewable energy and waste management businesses. 

Our ongoing investment, and our commitment to continuously improving levels of service 
and operational performance, will help society meet its fundamental requirements in water 
and resource management services in the long-term.

2012/13 achievements

South West Water
•  16 consecutive years without water restrictions, industry-leading leakage control, 

top quality drinking water and best ever waste water treatment performance

•  Two further awards won for ‘Upstream Thinking’, South West Water’s flagship catchment  
  management initiative 
•  Park Lake, the former china clay quarry now used as a water storage resource, and awarded
  County Wildlife Status following the company’s work to enhance the landscape and habitat 
•  Community engagement strengthened with South West Water’s employee volunteering 
  programme and support for the successful bid for a University Technical College in South Devon
•  South West Water customer service score improved
•  Introduction of a new social tariff for customers in 2013/14.

Viridor
•  Viridor announced as a ‘Bronze’ company in the Business in the Community Corporate 
  Responsibility Index
•  Viridor first in its sector to achieve ISO 50001 (Energy Management System) accreditation
•  Viridor’s groundbreaking ‘OpenSpace’ web portal used for ‘live reporting’ of environmental  
  compliance data further developed and used by the Environment Agency as model of best practice

for other regulated industries

•  40 employees enrolled on Viridor Foundation Degree course designed for future company leaders      
  and around 200 on a variety of apprenticeships
•  Viridor won Best Practice in Health & Safety and Best Communications Campaign titles 
  at Chartered Institution of Wastes Management Awards 2012
•  £10.5 million provided by Viridor and distributed for environmental and amenity projects 
  across the UK via the Landfill Communities Fund.

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Pennon Group Plc Annual Report 2013

 
 
 
We are pleased to report our performance against our strategic sustainability objectives and KPIs.  

Objective: Manage Pennon Group as a sustainable and successful business for the benefit 
of shareholders and other stakeholders.

Capital 
Investment
(£m)

.

8
0
3
1

.

1
5
2
1

5

.

6
1
1

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

South West 
Water

As a well managed and responsible Group, with sustainability 
driving its business strategy and at the core of its operations, 
we aim to deliver strong performance and lasting value for 
all our stakeholders. Our services and methods of operation 
at all times look to provide clear community benefits 
and to protect and enhance the environment. 

In addition to our long-term investment performance, 
Pennon was pleased to have increased its 2013 score 
in the FTSE4Good Index – Environmental, Social 
and Governance ratings assessment to 4.2 out of 5 (2012: 3.8). 

Earnings per share
before deferred tax 
and exceptional net 
charges (pence)

Capital 
Investment
(£m)

3

.

7
4

0
6

.

2
4

3

.

2
4

8

.

0
4

0
1
/
9
0
0
2

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

*
3
2
3

.

5
5
4
1

2
1
/
1
1
0
2

3
1
/
2
2
1
1
0
0
2
2

.

2
7
7
0
0
1
1
0
0
2
2

1
1
/

*  Includes investment in contracts in which local authorities 
  have a residual interest. Previous years restated.

Pennon Group

Viridor

Objective: Aim to ensure that all our business activities have a positive economic, 
social and environmental impact on the communities in which we operate.

Community 
support, 
sponsorship 
& donations 
(£)

1
7
6
,
9
7

6
5
8
,
9
7

1
0
3
,
3
7

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

Pennon recognises it has a responsibility to contribute 
positively towards communities affected by our operations. 
In addition to investing in a high quality water and waste 
management service, we create local employment, use local 
supply chains, provide financial support to community projects 
and enhance the environment.

Pennon Group and its subsidiaries support communities 
and charities within their operational areas and Viridor continues 
to provide substantial funding to environmental and community 
projects via the Landfill Communities Fund. Viridor and South 
West Water also both fundraise for their preferred charities: 
WaterAid, the Cystic Fibrosis Trust and Trees for Cities.

Charitable 
donations
(£)

8
7
6
,
8
7

2
9
9
,
3
7

8
9
9
,
4
7

Community 
support, 
sponsorship 
& donations 
(£m)

7
.
0
1

4
.
0
1

1
.
0
1

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

1
1
/
0
0
1
1
0
0
2
2

2
1
/
1
1
0
2

3
1
/
2
2
1
1
0
0
2
2

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Wakeboarding at Siblyback Lake, Cornwall

Community mural in Slough featuring Lakeside EfW

Pennon Group Plc Annual Report 2013

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Sustainability report
Continued

Objective: Aim to ensure that all our business activities have a positive economic, 
social and environmental impact on the communities in which we operate.
Continued

Economic impact

South West Water
The company has introduced an innovative ‘mixed economy’ model 
for the current regulatory period to source its capital programme. 
This means using a significant number of smaller local contractors 
to provide specialised services, so providing inward investment 
into the local economy. Research compiled by Plymouth University 
Business School in February 2013 suggests that the company 
generates over 4,500 jobs in the region.

South West Water’s £2 billion investment in ‘Clean Sweep’ has 
delivered improved waste water treatment around the coast, 
improving the amenity of beaches and bathing waters, which 
is fundamental to the success of the tourist industry in Devon 
and Cornwall. 

Since privatisation of the water industry in 1989, around 3% of  
the country’s population who live in the South West have effectively 
been paying for the clean-up and protection of one third of the 
nation’s bathing waters. Following four years of close work alongside 
MPs of all parties and consumer groups, South West Water has been 
delighted to see the UK Government funding a £50 per annum bill 
reduction to all household customers in the region, which is  
designed to address this historic unfairness. This arrangement  
was implemented for 2013/14 charges and is planned to run until  
at least 2020.

Social impact

South West Water
South West Water has further developed its affordability toolkit 
for customers who are struggling to pay their water bills. 
The company has introduced a new social tariff for 2013/14 
to help its most hard-pressed customers, and established new 
partnerships with Age UK to target support for older customers 
and with housing associations to engage with low income customers. 
‘Battle the Bills’ sessions have provided advice on water and energy 
use to the all important small businesses in the region.

South West Water’s expanding apprenticeship scheme continues 
to identify and nurture talent in the region. The company is proud 
to have supported the successful bid for a University Technical 
College in South Devon, which will provide students with relevant 
skills in water, environment and engineering. Recognising that this 
sector plays a significant part in female participation rates, some of 
the company’s female scientists and engineers have visited schools 
to encourage girls to study science, technology, engineering 
and mathematics (STEM).

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Pennon Group Plc Annual Report 2013

Viridor
Viridor’s current programme of investment of around £1.5 billion 
in recycling and energy from waste facilities, including £292 million 
of capital investment in growth projects in 2012/13, is creating 
significant employment and training opportunities. These include 
construction jobs (for example, around 1,000 people were employed 
at the Runcorn energy from waste (EfW) development site alone 
at the turn of the year) and jobs in its supply chain, as well as 
the long-term employment opportunities for plant managers, 
operatives and technicians. Both Viridor and its construction 
partners are providing training and apprenticeship programmes 
on these projects.  

Viridor
Viridor continues its programmes of proactive community 
sponsorship, focusing on environmental and science, technology, 
engineering and maths (STEM) – focused education initiatives 
in its areas of operation. 

The company also continues to provide funding to Viridor Credits, 
an independent Environmental Body and registered charity, 
via the Landfill Communities Fund. In 2012/13 Viridor provided 
£10.5 million for amenity and environmental improvement projects 
in the vicinity of permitted landfill sites across the UK. 
Approximately 275 projects were supported and it is estimated 
these benefited some 200,000 people.

Some of the major service contracts signed during 2012/13, 
such as those with Glasgow City Council and Peterborough City 
Council, include significant community benefit packages whereby 
Viridor is committed to delivering education, training and local 
‘capacity building’ services to complement the core waste 
treatment requirements. 

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South West Water contracts the provision of conservation, access 
and recreation at its reservoir sites to South West Lakes Trust. 
The public can participate in quiet recreation, such as camping, 
walking, cycling and fishing, or take part in a wide range of boating 
and watersports activities. The company has further developed 
its community engagement strategy by providing opportunities for 
employee volunteering. During summer 2012 teams of employees 
participated in a series of beach cleans around the region, in 
conjunction with Keep Britain Tidy.

Complementing its sponsorship in STEM education in schools 
and colleges, Viridor also operates or supports 10 education 
centres on or near its sites. These help to promote understanding 
and best practice in waste prevention, recycling, recovery 
and resource management, as well as wider issues of sustainability. 
During 2012/13 the centres welcomed 15,792 visitors from schools, 
colleges and community groups. All Viridor centres hold the ‘Learning 
Outside the Classroom Quality Badge’, the nationally recognised 
indicator of good quality educational provision. 

Environmental impact

South West Water
Following the acquisition of Park and Stannon china clay pits from Imerys, 
South West Water is now restoring the landscape and wildlife amenity 
at these sites.  In recognition of the significant improvements at Park, 
Cornwall County Council has awarded the site County Wildlife Status.

The extreme wet weather in the latter half of 2012 and the start 
of 2013 caused widespread flooding in the south west of England. 
The number of internal and external sewer flooding incidents 
increased as a direct result. South West Water worked in partnership 
to minimise the impact of these events. Steps have been taken 
to improve resilience to extreme weather; for example the £2 million 
investment in flood defences at Pynes Water Treatment Works 
in Exeter.

South West Water experienced four Category 2 or ‘significant’  
pollution incidents in 2012.

In 2012 the company was the subject of 17 prosecution cases 
brought by the Environment Agency for pollution incidents in 2010 
and 2011. South West Water regrets the increase in prosecutions, 
but is confident that the targeted programme of action over the last 
two years is delivering significant improvements in performance.   

Viridor
Viridor continues to proactively create, assist and manage quality 
habitats on both its own sites and in the vicinity of its operations. 
The company is now implementing its biodiversity strategy 
which will look to prioritise biodiversity enhancement opportunities 
and to implement good stewardship practice on all relevant 
sites. Viridor is the industry leader in achieving the Wildlife Trust’s 
Biodiversity Benchmark at around 30% of its closed landfills 
and is working to extend this list as further sites come into closure.

The unusually wet weather in 2012 caused local management 
challenges especially at landfill sites, associated with the collection 
and disposal of leachate. Over 90% of the company’s major 
operational facilities have been developed and managed in 
a manner that has demonstrated climate change resilience in line 
with the Environment Agency’s best practice guidance which Viridor 
has also helped to develop.  

A Category 1 or ‘major’ pollution incident occurred at Viridor’s Lean 
Quarry Landfill in Cornwall, whereby a quantity of leachate was 
released into the local water course as a result of vandalism out 
of hours. Due to Viridor’s swift and effective corrective actions, the 
Environment Agency is considering civil sanctions rather than a formal 
prosecution and fine.

The South West has more designated bathing waters than 
any other region in England and Wales and in the past two 
decades South West Water has made significant advances 
in helping to improve bathing water quality. 

The summer of 2012 was the wettest on record for 100 years. 
Bad weather can adversely affect bathing water quality because 
heavy rain impacts on urban drainage and agricultural run-off. 
Heavy storms can also trigger the operation of combined sewer 
overflows (CSOs) in the sewerage system.

Following this and changes to the way in which guideline standards 
were recorded in line with new bathing water quality standards, 93% 
of England’s bathing waters met the ‘good’ (mandatory) European 
standard, with over 58% meeting the tighter ‘excellent’ (guideline) 
standard. Of the 146 bathing waters in the South West region, 
133 or 91% met the ‘good’ standard and 88 or 60% achieved 
the ‘excellent’ standard.

Despite the wet weather, fewer than half the year’s failures occurred 
during the operation of CSOs. This illustrates why the company 
continues to work with its partners to tackle all the other issues that 
can affect bathing water quality – urban drainage, agricultural run-off, 
birds and other wildlife, private sewers and misconnections (homes 
wrongly connected to surface drainage instead of to public foul 
sewers). South West Water is proud that in 2013 its service area 
was awarded 14 Blue Flags and 18 Seaside Awards notwithstanding 
the tougher standards introduced by the awarding body last year.

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Landfill Communities Fund biodiversity improvement project, Denge and Pennypot, Kent

Pennon Group Plc Annual Report 2013

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Directors’ report - Business review - Group

Sustainability report
Continued

Objective: Engage with all our stakeholders and foster good relationships with them.

Pennon aims to be a good neighbour, and liaises with its stakeholders in order to determine and respond to their priorities.

Both subsidiaries are actively engaging with stakeholders via social media, developing their online presence to enable customer 
and community queries and issues to be raised and addressed in this way.

South West Water
As part of preparing its 2015-2020 business plan South West Water 
has commissioned extensive independent research to ascertain 
customer priorities, future service and investment. It has established 
a WaterFuture Customer Challenge Panel comprising regulators and 
representatives from domestic customers, the business community 
and environmental groups to ensure the company’s business plan 
reflects stakeholders’ opinions.

The company’s ‘Upstream Thinking’ project includes extensive 
stakeholder engagement, liaising with regulators, the charitable 
sector, landowners and universities. This approach was recognised 
when the company won the Environment Award at the Utility Industry 
Achievements Awards.

South West Water’s Twitter feed has helped improve scope for 
communicating in real time with the public: for example during 
the flooding in December 2012. 94,000 of its household customers 
have registered with the ‘My account’ web page and approximately 
4,000 customers are using the company’s mobile ‘App’.

The number of beaches covered by ‘BeachLive’ has been increased. 
This online service provides real time information on the operation 
of Combined Sewer Overflows and their impact on over 40 beaches 
in the region.

Viridor
Viridor registered its first submission in Business in the Community’s 
(BitC) Corporate Responsibility Index (CR Index), an annual 
benchmarking of responsible business management. The company 
was pleased to be ranked as Bronze within the Index, a very 
creditable performance for a first entry.

The CR Index is the UK’s leading and most in-depth voluntary 
benchmark of corporate responsibility, helping companies 
to accurately measure and manage all aspects of their social 
and environmental performance and improve corporate responsibility 
throughout their business operations, and benchmark themselves 
against competitors.  

There is room for improvement within the community investment 
and marketplace sections and these will be looked at carefully 
in the coming months to see where progress can be made. 
On all counts Viridor scored well within sight of the averages 
for both its sector and the Index as a whole. 

During the year Viridor further developed its ‘OpenSpace’ web 
portal – one of the most ground-breaking projects between 
the Environment Agency and the waste industry, embracing 
contemporary data management practice to enable timely review 
of the environmental performance of regulated facilities. In addition 
the Scottish Environment Protection Agency is trialling the system. 

Advice being given by Source for Business

Pilsworth landfill restoration scheme, Bury

52

Pennon Group Plc Annual Report 2013

  
  
Objective: Strive for the highest standards of health and safety in the workplace 
so as to minimise accidents, incidents and lost time.

RIDDOR incidence rate
per 100,000 employees

A safe and healthy workforce will always be a top priority 
for the Pennon Group.

RIDDOR incidence rate
per 100,000 employees

8
0
0

,

2

8
2
6

,

1

*
8
6
5
2
1
0
2

0
1
0
2

1
1
0
2

Actual number 7

*  Reportable incidents are now reported over seven days absence 
  (2011, after three days absence).

5
6
1

,

2

*
9
2
4

,

1

8
3
2
1

,

0
0
1
1
0
0
2
2

1
1
0
2

2
2
1
1
0
0
2
2

Actual number 45

South West Water
South West Water is pleased to report further improvement 
in its health and safety performance during 2012. The total number 
of RIDDOR reportable incidents for the calendar year 2012 was 7, 
compared with 20 in 2011. Innovative behavioural training has been 
rolled out to employees during the year.

South West Water employs an independent occupational health 
service which provides a range of services such as health surveillance 
for shift workers and field staff. The company has introduced a third 
party nurse-led absence reporting process to support the reduction 
of absence and to provide employees with advice on specific medical 
issues when they report absence from work. 

Viridor
Viridor achieved a 42% reduction in its three-year rolling RIDDOR 
incidence rate since 2009, against a target of a 10% reduction.  
However, the company’s performance in 2012 saw an increase 
in this incidence rate over the previous year (from 1,238 per 
100,000 employees in 2011 to 1,429 in 2012). This increase is very 
disappointing and Viridor is redoubling its efforts to continue to drive 
down the number of accidents. 

The company continues its strenuous efforts to ensure a genuine 
‘health and safety culture’ throughout the organisation. It is giving top 
priority to a range of employee engagement and training initiatives, 
alongside ongoing focus on fundamental risk assessment systems 
and safety management procedures, following last year’s full review. 

Viridor won the Health and Safety Best Practice Award 
at the Chartered Institution of Wastes Management Awards 
for Environmental Excellence 2012.

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Water treatment works, Tottiford

Landfill restoration and habitat management at Dimmer, Somerset

Pennon Group Plc Annual Report 2013

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Directors’ report - Business review - Group

Sustainability report
Continued

Objective: Develop and motivate our employees, treat them fairly and ensure that they 
are fully engaged in all aspects of the Pennon Group’s objectives.

Pennon’s success is fundamentally due to the quality and diligence of our employees. We recruit talented and committed 
personnel and provide training packages to equip them with the skills they need to deliver the Group’s objectives.

South West Water
South West Water has silver status in the Investors in People 
standard. The company’s equal opportunities policy is regularly 
updated to reflect current legislation and good practice. 
The company’s recruitment procedures ensure objectivity 
and focus on appointing the best person for the job, without 
diversity bias.  

South West Water is training supervisors in strong leadership 
skills to facilitate behaviour change, and operators are being 
upskilled through the acquisition of NVQs. This approach 
is helping to ensure that its employees have the necessary 
skills to support the introduction of remote operating systems, 
known as ‘PUROS’*. Further training programmes are developing 
current and future managers. 

*  Phased Utilisation of Remote Operating Systems

Viridor
Viridor reviewed its employment and workplace policies during 
2012/13 and its employment handbook and management 
guide are made available to all employees to help them understand 
and interpret company policies and ensure consistency 
and fairness in their application. HR training courses (such as those
on investigations, absence management and performance 
management) support new managers and contribute to the 
consistency of application across the company’s business 
regions. The company continues to expand its Investors 
in People registrations in certain parts of the country.

The company has a structured approach to assessment 
and training throughout the business and nearly 4,000 training 
days were delivered in 2012/13. Over 200 employees are taking 
the sustainable waste management apprenticeship, which Viridor 
helped to design, and 15 other apprenticeships are also underway. 
The innovative Viridor Foundation Degree course, developed with 
Edge Hill University and focused on professional development 
for the company’s future leaders, started in April 2012 and currently 
has 40 employees enrolled. Viridor also plans to implement its new 
Employee Engagement and Internal Communications Strategy 
and Plan during 2013/14.

Colliford Lake, Cornwall

Environmental data management at Longley Lane MBT facility, Manchester

54

Pennon Group Plc Annual Report 2013

Objective: Aspire to leadership in minimising emissions that contribute to climate change, 
and develop climate change adaption strategies.

For many years, Pennon has recognised the need to manage its carbon emissions and adapt to the consequences of climate change.

With a score of 71 in the internationally recognised Carbon Disclosure Project (CDP) in 2012, Pennon moved slightly down 
the rankings to 96th place out of 240 respondents from the FTSE 350. Pennon is working with CDP and their scoring partner, 
PricewaterhouseCoopers, to identify and implement areas for further improvement. 

Pennon Group continued to comply with the Carbon Reduction Commitment Energy Efficiency Scheme, which was evidenced 
by a successful audit during the middle of 2012 covering the first compliance year.  

South West Water
South West Water’s energy strategy is designed to limit 
greenhouse gas emissions through a combination of energy 
efficiency and renewable energy schemes.

The company remains committed to its ambitious long-term target 
to reduce its carbon emissions by 80% by 2050. Consequently 
the company set a stretching target to be achieved by 2014/15.
In 2012/13 its greenhouse gas emissions remained below the 
2009/10 baseline, but the extreme weather meant the company 
was unable to maintain the downward trend of the previous 
two years. South West Water remains focused on delivering 
improvements towards its carbon reduction target. The company 
continues to be accredited to the Certified Emissions Measurement 
and Reduction Scheme (CEMARS).

South West Water’s award winning ‘Upstream Thinking’ programme 
is revolutionising the water industry’s approach to catchment 
management. The company is undertaking scientific research 
in conjunction with universities to assess how land management 
practices impact on raw water quality and working in partnership 
to deliver changes which will deliver a more secure and sustainable 
water supply and improve resilience against climate change. 
South West Water’s work focuses on moorland restoration 
in the uplands, which capitalises on the water storing capacity 
of peat, and encourages farmers to implement measures which 
benefit adjacent water courses. During the year this project won 
the large company category of the inaugural Institute of Chartered 
Accountants in England and Wales (ICAEW) Finance for the Future 
Awards and the environmental category of the Utility Industry 
Achievement Awards. 

Viridor
In March 2013 Viridor became the first recycling and waste 
management company in the UK to receive ISO 50001 certification 
from the British Standards Institute for its energy management 
systems. This followed a number of years developing energy 
management systems (including procedures, databases 
and metering systems). ISO 50001 now provides Viridor with 
a continual improvement framework for reducing its energy 
consumption and greenhouse gas emissions in both the short 
and long-term. 

Viridor has set an objective of reducing its energy consumption 
relative to its growth by 20% over five years from 2010 and has 
reached the end of the second year of its plan. There were a number 
of energy efficiency projects implemented throughout 2012/13, 
including voltage optimisation schemes and energy efficient LED 
lighting installations at a number of  the company’s processing 
facilities. Successful pilot projects have resulted in a national level 
project being implemented in early 2013 to install LED lighting at the 
majority of its MRFs and transfer stations. This should see significant 
carbon savings accrue throughout the third year of the reduction plan.

South West Water continues to target energy efficiency through 
its programme of pump refurbishments and replacements at both 
drinking water and waste water treatment sites. The optimisation 
of its assets and networks is complemented by the use of remote 
technologies to control processes and equipment from a central 
hub as part of the PUROS project. 

During 2012/13, an energy efficiency technical group was 
established to pull together technical expertise from across 
the business. The focus of the group is to identify projects for Board 
approval for rapid implementation at scale across the business. 
Further training will be provided to Viridor personnel as energy 
efficiency workshops are rolled out across the regions.

In addition South West Water’s ‘Powerdown’ energy efficiency 
campaign promotes company-wide energy efficiency. An example 
of this in 2012/13 was the saving of 1.1GWh through lighting 
refits at several of its largest sites.

Viridor continues, with its carbon reporting tool, to assist its customers 
in identifying the carbon saving benefits of recycling, recovery 
and good waste and resource management. In 2012 an updated 
second version of the reporting tool was made available to 
customers, with a third update scheduled for summer 2013.

Pennon Group Plc Annual Report 2013

55

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Directors’ report - Business review - Group

Sustainability report
Continued

Pennon Group Greenhouse gas emissions 

Scope 11

Scope 22

Scope 33

Total gross emissions

Carbon offsets

Netted off renewable electricity export to grid up to total amount 

of electricity purchased and consumed by organisation

tCO2e

2011/12

1,967,935

159,360

45,970

2,173,265

0

(159,360)

2012/13

1,934,332

164,712

43,948

2,142,992

0

(164,712)

Total annual net emissions

2,013,905

1,978,280

Intensity measure: tCO2e (scope 1+2)/£100,000 revenue

173 tCO2e/£100,000 revenue

175 tCO2e/£100,000 revenue

1  Scope 1 (Direct emissions)
Activities owned or controlled by our organisation 
that release emissions straight into the atmosphere. 
These are direct emissions.

2  Scope 2 (Energy indirect)
Emissions being released into the atmosphere associated 
with our consumption of purchased electricity, heat, 
steam and cooling. These are indirect emissions that 
are a consequence of our activities but which occur 
at sources we do not own or control.

3  Scope 3 (Other indirect)
Emissions that are a consequence of our actions, 
which occur at sources which we do not own or control 
and which are not classed as scope 2 emissions.

Notes
1 Change in emissions
Our reported emissions fell between 2011/12 
and 2012/13 largely as a result of fewer 
fugitive emissions recorded from Viridor’s 
landfill sites.

2 Methodology and approach
We have followed the Government’s 
Guidance on how to measure and report 
your greenhouse gas emissions. We 
have used the GHG Protocol Corporate 
Accounting and Reporting Standard (revised 
edition) and GHG conversion factors 
published by DECC/DEFRA.

3 Organisational boundary
The emissions listed here cover 
the Pennon Group of companies 
using the financial control approach.

4 Operational scopes
We have measured our scope 1, 2 
and some scope 3 emissions where 
information is available.

5 Intensity measurement
We have chosen an intensity measure 
of scope 1 and 2 gross emissions in tCO2e 
per £100,000 revenue.

6 Carbon offsets
We do not purchase any carbon offsets, 
instead we rely on self-generated renewable 
energy to reduce our overall emissions.

7 Green tariffs/renewable energy export
We do not purchase green tariff electricity; 
instead we can reduce our net emissions 
by exporting our self-generated renewable 
energy to other users.

Objective: Aspire to leadership in all aspects of waste prevention and resource efficiency.

Recycling 
volumes
(tonnes 
of dry 
solids)

2
1
6
,
4
5

0
0
4
,
2
5

4
0
3
,
5
4

1
1
/
0
1
0
2

2
1
/
1
1
0
2

3
1
/
2
1
0
2

Renewable 
energy 
generation 
(GWh)

3
.
9
1

0
2
8

7
.
4
1

0
6
7

8
.
3
1

2
5
7

1
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0
0
1
1
0
0
2
2

2
1
/
1
1
0
2

3
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/
2
2
1
1
0
0
2
2

  South West
  Water
  Viridor

Pennon is delivering solutions for society to address 
the environmental challenge of depleting natural resources 
by maximising the value of residual materials, transforming waste 
and improving energy efficiency. 

Recycling 
volumes
(million 
tonnes)

9
0
9
.
1

2
4
8
.
1

8
1
7
.
1

1
1
/
0
0
1
1
0
0
2
2

2
1
/
1
1
0
2

3
1
/
2
2
1
1
0
0
2
2

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Pennon Group Plc Annual Report 2013

 
 
South West Water
South West Water’s goal is to have 30GWh of its energy 
usage supplied from renewable sources by 2015. In 2012/13 
excellent progress was made, with more power from renewables 
generated than ever before. In total, 19.3GWh was harnessed 
from a combination of solar, wind, hydro and combined heat 
and power (CHP) from sewage sludge. 

The company’s 25 existing solar PV installations performed well 
and an additional seven schemes were installed, five of which were 
operational by the year-end, with the other two becoming operational 
in April 2013. The wind turbine at Lowermoor water treatment works 
also outperformed its generation target for the year.

Following the success of the grit and screenings composting trial, 
South West Water is now rolling this process out across the region, 
in order to reduce volumes of waste sent to landfill.

Governance
Programmes and performance contributing to the sustainability 
of the businesses are overseen by the Pennon Sustainability 
Committee. Details are given on page 68. The subsidiaries develop a 
range of targets as part of their business planning processes 
and monitor and report progress to their respective boards 
and to the Pennon Sustainability Committee throughout the year. 

Verification
Pennon’s sustainability performance and reporting has been 
audited by Carnstone Partners LLP, an independent management 
consultancy, specialising in corporate responsibility and sustainability. 

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Viridor
Viridor provides waste prevention, recycling, resource efficiency 
and renewable energy generation best practice audits, advice 
and services to clients across the public and private sectors. 
The amount of material recovered (via re-use, recycling or energy 
recovery) as a proportion of total waste inputs handled by the 
company rose to 37% in 2012/13 (2011/12: 35%) and a total 
of 2.6 million tonnes of material was recovered. This was an increase 
of 8% on the previous year and included 340,463 tonnes of organic 
(food and garden) waste composted.

A total of 1,909,000 tonnes of dry recyclates were processed, 
producing high quality recycled commodities to be sold to customers 
in the UK, Europe and globally for remanufacturing, thus making 
a significant contribution towards greater overall resource efficiency.

Viridor, in partnership with the Greater Manchester Waste Disposal 
Authority, was pleased to win the Best Communications Campaign 
at the 2012 Chartered Institution of Wastes Management Awards 
for Environmental Excellence for its innovative work promoting 
waste prevention and recycling through the ‘Recycle for Greater 
Manchester’ initiative.

The provision of renewable energy from waste sources also makes 
a substantial contribution to energy security and resource efficiency 
in the UK. During 2012/13 Viridor’s output of renewable power 
from landfill gas, energy from waste and anaerobic digestion facilities 
rose to 820 gigawatt hours (GWh) from 760GWh in 2011/12.

South West Water 
and Viridor sustainability reports 

The full sustainability reports for South West
Water and Viridor will be published in July
and August respectively and will be available to view
at www.pennon-group.co.uk and also on the
subsidiaries’ websites. Full details of the sustainability
targets for South West Water and Viridor for
2012/13, and their performance against them,
are given in their respective sustainability reports.

Bodmin Moor in spring

Materials recycling facility, Manchester

Pennon Group Plc Annual Report 2013

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Directors’ report - Other statutory information

Other statutory information

Principal activities and business review
The principal activities of the Company and 
its subsidiaries (‘the Group’) are the provision 
of water and sewerage services, recycling, 
renewable energy and waste management. 
Information regarding the Group, including 
events and its progress during the year, 
events since the year-end and likely future 
developments, is contained in the business 
review set out on pages 4 to 57 of this 
Directors’ report. 

In addition, the business review 
contains a fair and balanced review 
of the business of the Group, including 
its position and prospects, Key Performance 
Indicators and a description of the principal 
risks and uncertainties facing the Group in 
accordance with the requirements of the UK 
Corporate Governance Code (2010 Edition) 
and Section 417 of the Companies Act 
2006. In addition, in accordance with the ABI 
Corporate Social Responsibility Guidelines, 
statements are included on any significant 
environmental, social and governance (ESG) 
risks and the actions taken in mitigating 
these risks within the business review on 
pages 38, 39, 44 and 47. Further information 
on ESG aspects of the Group’s business are 
included in the Group sustainability report 
on pages 48 to 57. The principal subsidiaries 
of the Company are listed in note 41 to the 
financial statements on pages 139 to 140. 

Corporate governance and Directors’ 
responsibilities statements 
The Directors’ responsibilities statements, 
a report on the review of, and a statement 
on, the Group’s system of internal controls 
and the disclosures required by Part 6 of 
Schedule 7 of the Large and Medium-
sized Companies and Groups (Accounts 
& Reports) Regulations 2008 and FSA 
Disclosure and Transparency Rule 7.2 
are set out in the Company’s corporate 
governance and internal control report 
on pages 60, 61 and 64 to 71 of this Annual 
Report which are hereby included within 
this Directors’ report by reference.  

Financial results and dividend 
Group profit after taxation and exceptional 
items on ordinary activities after taxation 
was £26.9 million. The Directors recommend 
a final dividend of 19.70p per Ordinary 
share to be paid on 4 October 2013 
to shareholders on the register on 9 August 

2013, making a total dividend for the year 
of 28.46p, the cost of which will be £103.8 
million, leaving a transfer from reserves 
of £76.9 million. The business review 
on pages 30 to 35 analyses the Group’s 
financial results in more detail and sets 
out other financial information. 

Directors 
In accordance with the provisions of the 
UK Corporate Governance Code (2010 
Edition)  (the Code) all Directors are offering 
themselves up for re-election (or, in respect 
of Gill Rider, election) at this year’s Annual 
General Meeting (AGM) with the exception 
of Dinah Nichols who will be retiring as 
a Non-executive Director at the end 
of the AGM having completed in excess 
of nine years as a Director. 

The Board continues to believe that each 
Director standing for re-election or election 
makes an effective and valuable contribution 
to the Board, demonstrating continued 
commitment to his or her role. The Non-
executive Directors, Martin Angle and Gill 
Rider, are considered to be independent in 
accordance with the provisions of the Code. 
Gerard Connell, subject to his re-election at 
this year’s Annual General Meeting, will have 
served as a Non-executive Director for more 
than nine years. The Board has determined 
that Gerard remains independent as he 
demonstrates independence of character 
and judgement in his conduct of matters 
with the Board. The Non-executive Directors 
do not have service contracts; they have 
contracts for services terminable upon
three months’ notice.  

The Chairman, Ken Harvey,  similarly has 
a contract for services, which is terminable 
upon 12 months’ notice. David Dupont, 
Executive Director, has a service contract 
which is due to expire when he reaches 
age 60 (June 2014). David’s contract is 
expected to continue subject to 12 months’ 
notice when he reaches age 60. In respect 
of Chris Loughlin, who has reached age 60, 
his contract now continues subject to 12 
months’ notice and Colin Drummond who 
had previously reached age 60 and had a 
contract continuing subject to 12 months’ 
notice will now retire from being an Executive 
Director when a successor is appointed, 
currently expected to be by the end of 
September 2013. 

Formal resolutions for the above Directors’ 
re-election or election, as appropriate, will 
be proposed at the Annual General Meeting. 
The Directors’ biographies are set out 
on pages 62 and 63.

No Director has, or has had, a material 
interest, directly or indirectly, at any time 
during the year under review in any contract 
significant to the Company’s business. 
A list of all the Directors during the year 
is set out in the emoluments table on page
78. Further details relating to the Directors 
and their service agreements or contracts 
for services are set out on pages 76 
and 77 and details of the Directors’ 
interests in shares of the Company 
are given on pages 79 to 82. 

Directors’ insurance and indemnities 
The Directors have the benefit of the 
indemnity provisions contained in the 
Company’s Articles and the Company 
has maintained throughout the year 
Directors’ and Officers’ liability insurance 
for the benefit of the Company, the Directors 
and its Officers. The Company
has entered into qualifying third party 
indemnity arrangements for the benefit 
of all its Directors in a form and scope 
which comply with the requirements 
of the Companies Act 2006 and which 
were in force throughout the year 
and remain in force. 

Statement as to disclosure 
of information to auditors 
a) So far as each of the Directors in office 
  at the date of the signing of the report 
is  aware, there is no relevant audit  
information of which the Company’s   

  auditors are unaware; and 
b) each of the Directors has taken 
  all the steps each Director ought 

to have taken individually as a director  
in order to make himself or herself aware 

  of any relevant audit information and to 
  establish that the Company’s auditors
  are aware of that information. 

Financial instruments 
Details of the financial risk management 
objectives and policies of the Group 
and the exposure of the Group to price, 
credit, liquidity and cash flow risks are set 
out in the financial statements on pages  
96 to 98. 

58

Pennon Group Plc Annual Report 2013

 
 
 
 
 
Employment policies 
and employee involvement 
The Group has a culture of continuous 
improvement through investment in people 
at all levels within the Group. The Group 
is committed to pursuing equality 
and diversity in all its employment activities 
including recruitment, training, career 
development and promotion and ensuring 
there is no bias or discrimination in the 
treatment of people. In particular, applications 
for employment are welcomed from persons 
with disabilities and special arrangements 
and adjustments as necessary are made 
to ensure that applicants are treated fairly 
when attending for interview or for 
pre-employment aptitude tests. 
Wherever possible the opportunity is taken 
to retrain people who become disabled 
during their employment in order to maintain 
their employment within the Group. The 
Group also has a Boardroom Diversity Policy 
and encourages gender diversity in particular. 
Further details are set out in the report 
of the Nomination Committee on page 69. 

Employees are consulted regularly about 
changes which may affect them either 
through their trade union appointed 
representatives or by means of the elected 
Staff Council which operates in South West 
Water for staff employees.  

These forums, together with regular meetings 
with particular groups of employees, 
are used to ensure that employees are kept 
up to date with the operating and financial 
performance of their employer. 

The Group also cascades information
monthly to all employees to provide them
with important and up to date information 
about key events and to obtain feedback 
from them. 

Further information about employment 
matters relating to the Group are set out 
on pages 20, 28 and 54 of the business 
review. 

The Group encourages share ownership 
amongst its employees by operating an HM 
Revenue & Customs approved Sharesave 
Scheme and Share Incentive Plan. At 31 
March 2013 around one-third of the Group’s 
employees was participating in these plans. 

Research and development 
Research and development within the 
Group involving water and waste treatment 
processes amounted to £0.2 million during 
the year (2011/12 £0.2 million). 

Pennon Group donations 
During the year the Company and its 

subsidiaries made charitable donations of 
£83,301 (2011/12 £73,992) divided between 
environmental purposes (£3,700) and  
social and community purposes (£79,601). 
In addition some £10.5 million was provided 
via the Landfill Communities Fund for 
environmental and community projects. 
Further details are included on page 49 of 
the Group sustainability report. No political 
donations were made or political expenditure 
incurred and no contributions were made 
to a non-EU political party (2011/12 nil). 

Tax status 
The Company is not a close company within 
the meaning of the Income and Corporation 
Taxes Act 1988. 

Payments to suppliers 
It is the Group’s payment policy for the year 
ending 31 March 2014 to follow the Code 
of The Better Payment Practice Group 
on supplier payments. Information about 
the Code can be obtained from the website 
payontime.co.uk. The Company will agree 
payment terms with individual suppliers in 
advance and abide by such terms. The ratio, 
expressed in days, between the amount 
invoiced to the Company by its suppliers 
during 2012/13 and the amount owed 
to its trade creditors at 31 March 2013, 
was 43 days. 

Purchase of own Ordinary shares 
The Company has authority from 
shareholders to purchase up to 10% of its 
own Ordinary shares (as renewed at the 
Annual General Meeting in 2012) which 
was valid as at 31 March 2013 and remains 
currently valid. Of the 3,632,705 shares held 
in Treasury at 31 March 2012, 1,526,869 
were subsequently re-issued under the 
Company’s employee share schemes 
for proceeds of £4.6 million. 

Major shareholdings 
Details of major shareholdings notified 
to the Company in accordance with FSA 
Disclosure and Transparency Rule 5 are set 
out on page 144 ‘Shareholder information’. 

Independent auditors 
PricewaterhouseCoopers LLP were 
appointed auditors until the conclusion 
of the twenty-fourth Annual General Meeting. 
A resolution for their re-appointment upon 
the recommendation of the Audit Committee 
of the Board will be proposed at the Annual 
General Meeting. 

Appointed business 
South West Water Limited is required 
to publish additional financial information 
relating to the ‘appointed business’ as water 
and sewerage undertaker in accordance 

with the Instrument of Appointment from 
the Secretary of State for the Environment. 
A copy of this information is available 
on the website southwestwater.co.uk 
or upon application to the Group Company 
Secretary at Peninsula House, Rydon Lane, 
Exeter EX2 7HR.  

Annual General Meeting 
The twenty-fourth Annual General Meeting 
of the Company will be held at the Sandy 
Park Conference Centre, Sandy Park Way, 
Exeter, Devon EX2 7NN on 1 August 2013 
at 11.00am. Details of the resolutions 
are summarised below and set out in the 
separate Notice of Annual General Meeting 
which is circulated to shareholders with 
this Annual Report or provided by electronic 
communication via the Company’s website 
pennon-group.co.uk Information required 
by Section 311A of the Companies Act 2006 
is also on the Company’s website. 

By Order of the Board 
Ken Woodier  
Group General Counsel 
& Company Secretary 
25 June 2013 

2013 Annual General Meeting business 

In addition to routine business, resolutions 
will be proposed at the Annual General 
Meeting to: 
•  renew the existing authorities to issue 
  a limited number of shares and to  
  purchase up to 10% of the issued share  
  capital of the Company 
•  seek authority to make political donations  
  under the Political Parties, Elections 
  and Referendums Act 2000, as amended.  
(It is not the Group’s policy to make political 
  donations. This is a precautionary measure  
  which is followed by many companies 
to ensure that there is no inadvertent  

  breach of the law) 
•  re-elect Mr K G Harvey, Mr M D Angle, 
  Mr G D Connell, Mr C I J H Drummond, 
  Mr D J Dupont and Mr C Loughlin 
  and elect Ms G A Rider, as Directors 
  of the Company 
•  seek authority to continue to call 
  general meetings, other than an annual  
  general meeting, on not less than 14 
  clear days’ notice. (Pursuant to the EU  
  Shareholder Rights Directive shareholder  
  authority is required to continue to call  
  meetings on at least 14 clear days’ notice.  
  Such authority would only be exercised 
  by the Directors in exceptional  
  circumstances and if they considered 

that it was in the best interests 
  of shareholders and the Company 
  as a whole to do so).  

Pennon Group Plc Annual Report 2013

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Governance

Corporate governance report
Chairman’s introduction

The Board recognises that the highest standards of corporate governance are key 
to managing Pennon Group successfully in the best interests of its shareholders 
and other stakeholders.

Dear shareholder 
I am pleased to introduce the corporate governance report for  
2013 on behalf of the Board. 

The Annual Report continues to be the principal means of  
reporting to our shareholders on the Board’s governance policies.  
This Report sets out how the main and supporting principles of  
good corporate governance set out in the UK Corporate Governance 
Code (2010 Edition) have been applied in practice. The Code is 
publicly available on the Financial Reporting Council (FRC) website 
www.frcpublications.com. 

Ken Harvey, Chairman, Pennon Group Plc

Role of the Board and its effectiveness 
My primary role as Chairman is to provide 
leadership to the Board and to provide 
the right environment to enable the Directors 
and the Board as a whole to perform 
effectively to promote the success of the 
Company for the benefit of its shareholders. 
In doing so we take account of the interests 
of our customers, employees, suppliers, 
communities in which we operate 
and other interested stakeholders. 

This year the Board has received 
presentations from senior management 
on material developments in the businesses 
including waste and renewable energy 
policy developments; our energy from 
waste plant projects; and regulatory 
and legislative changes proposed by 
Ofwat and Government. The Board has 
also visited new plants under construction 
in the Greater Manchester area to obtain 
first hand knowledge of the projects. 

I continue to firmly believe that we have good 
governance in place and that we operate 
effectively as a Board. However there 
is always room for improvement and each 
year we carry out a detailed performance 
evaluation of the Board and each of the 
Committees as well as of the Directors 
and the Group General Counsel & Company 
Secretary. Further details of the review, 
which was again facilitated by an external 
governance consultancy, are set out later 
in this report. I remain mindful of the need 
to ensure that the Non-executive Directors 
continue to have appropriate up to date 
knowledge and understanding of both South 
West Water and Viridor as they develop 
and pursue new initiatives. 

Remuneration 
The Board and the Remuneration 
Committee remain mindful of shareholder 
and Government concerns regarding 
companies’ remuneration practices. 

We have always pursued a remuneration 
policy of setting pay at a level which 
is adequate to attract and retain high 
calibre management and providing 
incentives which are fully aligned with 
creating shareholder value. We have 
reviewed our pay and benefits practice 
again this year and are satisfied that no 
changes are necessary to this policy. 

Shareholder engagement 
The Directors and I recognise the importance 
and value of regular communications with 
our shareholders. 

This ensures that we understand their needs 
and wishes and hopefully that we provide 
them with confidence that we have the 
right governance structures, processes and 
systems in place to assist us in achieving our 
stated objectives. 

A regular dialogue with the Company’s 
institutional shareholders is maintained 
through a comprehensive investor relations 
programme. During the year some 70 
meetings with institutional shareholders 
and prospective shareholders were held 
and attended by the Group Director 
of Finance and the Company’s Investor 
Relations Manager. The Chief Executive 
of South West Water and the Chief Executive 
of Viridor also participated when appropriate. 
The Group Director of Finance continues 
to report to the Board regularly on major 
shareholders’ views about the Group 
and every six months the Company’s 
brokers give a presentation to the Board 
on equity market developments  and 
shareholder perceptions.  

I also actively encourage the participation 
of shareholders at our Annual General 
Meeting and as usual at our 2013 Annual 
General Meeting on 1 August all our Directors 
intend to be present together with a number 
of directors and executives of South West 
Water and Viridor to meet with shareholders 
to discuss the business of the Group.  

60

Pennon Group Plc Annual Report 2013To view our online annual report:
www.pennonannualreport.co.uk/2013

Compliance with UK 
Corporate Governance Code 
and other requirements 
I am pleased to report that throughout 
the year the Company complied with 
the provisions and applied the main principles 
set out in the UK Corporate Governance 
Code (2010 Edition) with no exceptions 
to report. The Code was revised in 
September 2012 to apply to companies’ 
financial years beginning on or after 
1 October 2012. We believe we are also 
compliant with the revised Code but 
it will not formally apply to our reporting 
to shareholders until next year.

My introduction to this corporate 
governance report and the following 
sections are made in compliance with 
the UK Corporate Governance Code, 
FSA Listing Rule 9.8.6 and FSA Disclosure 
and Transparency Rules 7.1 and 7.2 
and cover the work of our Board and its 
Committees; our internal control systems 
and procedures including risk management; 
our corporate governance statements 
relating to share capital and control; 
and our going concern and Directors’ 
responsibilities statements. 

Ken Harvey
Chairman
25 June 2013

Contents of the corporate  
governance report 

62  The Board of Directors

64  The Board and its Committees
64  The Directors, their independence and responsibilities
64  How the Board operates
65  Performance evaluation 
65  Dealing with Directors’ conflicts of interest 
65  Board Committees

65  Board Committees’ Terms of Reference

66  The Audit Committee

68  The Sustainability Committee

69  The Nomination Committee 
69  The Board’s diversity policy 

70  Internal control
70  Wider aspects of internal control
70  Risk identification
70  Internal control framework
70  Internal control review
70  Going concern
70  Directors’ responsibilities statements
71  Corporate governance statements

72  Directors’ remuneration report
73  Remuneration policy for Executive 
  Directors, including incentive plans, 
  pensions and service contracts 

73  Elements of remuneration
77  Total shareholder return
77  Remuneration policy for the Chairman 
  and Non-executive Directors, including 
  contracts for services  

78  Implementation of the remuneration policy 
79  Executive Directors’ pensions
79  Directors’ share interests
83  Single total figure table
83  Basis of preparation

84  Independent auditors’ report

61

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
 
Governance

Board of Directors

Chairman

Executive Directors

Kenneth George Harvey 
CBE, BSc 
Chairman
Committees: Nomination (Chairman)  

Appointed on 1 March 1997. Ken was formerly chairman and chief executive of Norweb Plc. 
He was chairman of National Grid Holdings in 1995 and was previously deputy chairman 
of London Electricity and earlier its engineering director. He has also been chairman 
of a number of limited and private equity funded companies. Currently he is the senior 
independent non-executive director of National Grid Plc. 

Christopher Loughlin 
BSc Hons, MICE, CEng, MBA 
Chief Executive, South West Water 
Committees: Sustainability, Executive 

Appointed on 1 August 2006. Chris was 
previously chief operating officer with Lloyd’s 
Register and earlier in his career was an 
executive director of British Nuclear Fuels Plc 
and executive chairman of Magnox Electric 
Plc. He was also a senior diplomat in the 
British Embassy, Tokyo. Chris started his 
career as a chartered engineer working 
in both the consulting and contracting 
sectors and subsequently held a number 
of senior positions with British Nuclear 
Fuels. Between April 2008 and March 2012 
he was chairman of Water UK. Currently 
Chris is vice-chairman of the Cornwall 
Local Enterprise Partnership, President 
of the Institute of Water and a trustee 
and member of the audit committee 
of the global charity, WaterAid. 

Colin Irwin John Hamilton Drummond 
OBE, MA, MBA, LTCL, HonFSE  
Chief Executive, Viridor 
Committees: Sustainability, Executive 

David Jeremy Dupont 
MA, MBA 
Group Director of Finance 
Committees: Executive  

Appointed on 2 March 2002. David was 
formerly regulatory and finance director 
of South West Water Limited, having joined 
Pennon Group Plc (then South West Water 
Plc) in 1992 as strategic planning manager. 
Previously he held business planning 
and development roles with Gateway 
Corporation. He is a member of the CBI 
Environmental Affairs Committee 
and the CBI South West Regional Council. 

Appointed on 1 April 1992. Prior to joining 
the Company Colin was a divisional chief 
executive of Coats Viyella, having previously 
been corporate development director 
of Renold Plc, a strategy consultant with 
the Boston Consulting Group and an official 
of the Bank of England. He is chairman of 
the Government’s Living with Environmental 
Change Business Advisory Board and of 
the Environmental Sustainability Knowledge 
Transfer Network. He is a senior visiting 
research fellow in Earth Sciences 
at Oxford University and a Past 
Master of the Worshipful Company 
of Water Conservators.

Colin is due to retire from the Board 
when a successor has been appointed 
which is expected to be around the end 
of September 2013. At that time Colin 
will become the chairman of the board 
of Viridor Limited and will retain his 
directorship of that company.

62

Pennon Group Plc Annual Report 2013

Non-executive Directors

Company Secretary

Martin David Angle BSc Hons, FCA, MCSI 
Non-executive Director 
Committees: Audit, Sustainability, 
Nomination, Remuneration (Chairman) 

Appointed on 1 December 2008. 
Martin currently holds non-executive 
directorships with Savills Plc, OAO Severstal, 
Shuaa Capital psc and The National 
Exhibition Group where he is chairman. 
In addition he sits on the board of the FIA 
Foundation where he is a vice-chairman. 
Formerly he held senior positions with Terra 
Firma Capital Partners and various of its 
portfolio companies, including the executive 
chairmanship of Waste Recycling Group 
Limited. Before that he was the group 
finance director of TI Group Plc and held 
a number of senior investment banking 
positions with SG Warburg & Co Ltd, Morgan 
Stanley and Dresdner Kleinwort Benson. 

Gerard Dominic Connell MA 
Senior Independent 
Non-executive Director 
Committees: Audit (Chairman),
Sustainability, Nomination, Remuneration 

Appointed on 1 October 2003. Gerard 
currently is also a non-executive director 
and chairman of the audit committee 
of the Defence Science and Technology 
Laboratory and the independent director, 
finance and investment, of the Nuclear 
Decommissioning Fund Company Limited. 
He was previously group finance director 
of Wincanton Plc. Before that he was 
a director of Hill Samuel and a managing 
director of Bankers Trust, having trained 
originally at Price Waterhouse. He is also 
a governor of King’s College School, 
Wimbledon. Gerard is due to retire from 
the Board at the conclusion of the Annual 
General Meeting in 2014.  

Kenneth David Woodier, 
Solicitor, CMA, DMS, CPE (Law) 
Group General Counsel & Company 
Secretary 
Committees: Executive  

Appointed company secretary to the Board 
in March 1998. Ken was formerly the head 
of group legal services at Pennon Group 
Plc (then South West Water Plc) from 
February 1990. Previously he held senior 
legal positions with H.P. Bulmer (Holdings) 
Plc, Investors in Industry Plc (3i) and Severn 
Trent Water. He is a director of the Devon 
& Somerset Law Society and a member 
of its governance committee. 

Dinah Alison Nichols CB, BA Hons 
Non-executive Director 
Committees: Audit, Sustainability (Chairman), 
Nomination, Remuneration  

Appointed on 12 June 2003. Dinah was 
formerly Director General Environment 
at the Department for Environment, Food 
and Rural Affairs and previously held various 
senior appointments within Government, 
including being head of the water directorate 
during the period of water privatisation. 
She is also a Crown Estate counsellor, 
a non-executive director of the Land Trust, 
chair of Keep Britain Tidy and an external 
member of council of the National Trust. 
Dinah is due to retire from the Board 
at the conclusion of the Annual General 
Meeting on 1 August 2013. 

Gill Ann Rider CB, PhD, FCIPD
Non-executive Director 
Committees: Audit, Sustainability 
(Chairman with effect from 2 August 2013), 
Nomination, Remuneration  

Appointed on 1 September 2012. Gill currently 
holds non-executive directorships with Charles 
Taylor Consulting Plc, the Chartered Institute 
of Personnel & Development where she is 
president, De La Rue Plc where she is chairman 
of the remuneration committee and she is chair 
of council of the University of Southampton. 
Formerly Gill was head of the Civil Service 
Capability Group in the Cabinet Office reporting 
to the Cabinet Secretary and prior to that held 
a number of senior positions with Accenture 
culminating in the post of chief leadership 
officer for the global firm.

Pennon Group Plc Annual Report 2013

63

South West WaterViridorGroupFinancial statementsGovernanceGroup overviewGovernance

Corporate governance and internal control

The Board and its Committees 

The Board 

The Directors, their independence 
and responsibilities 
The Board of Directors at the end of the year 
comprised the Chairman, three Executive 
Directors and four Non-executive Directors. 
All of the Non-executive Directors were 
considered by the Board to be independent 
throughout the year. None of the relationships 
or circumstances set out in provision B.1.1 
of the UK Corporate Governance Code 
(2010 Edition) (the Code) applied to them 
other than in respect of Dinah Nichols who, 
following the Annual General Meeting last 
year, had served on the Board for more than 
nine years since her first election. Following 
this year’s Annual General Meeting and 
subject to re-election, Gerard Connell will 
also have served on the Board for more than 
nine years since his first election. However 
Dinah and Gerard have been determined by 
the Board to be independent. The Board 
is satisfied that they do and will continue 
to demonstrate independence of character 
and judgement in the performance of their 
roles on the Board.

In accordance with the Board’s planned 
succession process, as reported last 
year, Dinah Nichols will be retiring from 
the Board at the close of the Annual General 
Meeting this year and Gerard Connell will 
retire at the close of the Annual General 
Meeting in 2014.

All of the Non-executive Directors are 
considered to have the appropriate skills, 
experience in their respective disciplines 
and personality to bring independent 
and objective judgement to the Board’s 
deliberations. Their biographies on pages 62 
and 63 demonstrate collectively a broad 
range of business, financial and other 
relevant experience. Gerard Connell 
is the Senior Independent Non-executive 
Director. His duties include leading 
the annual evaluation of the performance 
of the Chairman by the Non-executive 
Directors and being available as an 
additional point of contact on the Board 
for shareholders. Gerard is also chairman 
of the Audit Committee and in accordance 
with the Code’s principles relating to audit 
committee membership he has recent 
and relevant financial experience (as set out 
in his biography on page 63). Martin Angle 
is also a member of the Audit Committee 
and he has relevant financial experience 
as set out in his biography, also on page 63. 

64

There is a clear division of responsibilities 
between the roles of Chairman and the 
Chief Executives of South West Water 
and Viridor as recorded in the descriptions 
of the roles approved by the Board. 
All Directors are now subject to re-election 
each year in accordance with provision 
B.7.1 of the Code. 

The Board
The Directors on the Board and their 
attendance at the 11 scheduled meetings of 
the Board during 2012/13 are shown below: 

Board membership

Chairman

Kenneth Harvey

Non-executive Directors

Martin Angle

Gerard Connell

Dinah Nichols

Gill Rider

Executive Directors

Colin Drummond

David Dupont

Christopher Loughlin

All Directors are equally accountable 
for the proper stewardship of the Group’s 
affairs with the Non-executive Directors 
having a particular responsibility for ensuring 
that strategies proposed for the development 
of the business are critically reviewed. 
The Non-executive Directors also critically 
examine the operational and financial 
performance of the Group and fulfil a key 
role in corporate accountability through 
their membership of the Committees 
of the Board. In addition the Chairman holds 
meetings with the Non-executive Directors, 
without the Executive Directors present, 
to discuss performance and strategic issues. 

How the Board operates 
In accordance with Group policies the 
Board has a schedule of matters reserved 
for its decision and delegates more detailed 
consideration of certain matters to Board 
Committees; to the subsidiary boards 
of South West Water and Viridor; 
to the Executive Directors; and to the Group 
General Counsel & Company Secretary, 
as appropriate. The matters reserved 
to the Board include the approval of financial 
statements; acquisitions and disposals; 
major items of capital expenditure; 
authority levels for other expenditure; 
risk management; and approval of the 
strategic plan and annual operating budgets. 

Appointment date

Attendance

March 1997

December 2008

October 2003

June 2003

September 2012

April 1992

March 2002

August 2006

11/11

11/11

10/11

11/11

7/7

11/11

11/11

11/11

The Board operates by receiving written 
reports circulated in advance of its meetings 
from the Executive Directors and the Group 
General Counsel & Company Secretary 
on matters within their respective business 
areas in the Group. 

Under the guidance of the Chairman 
all matters before the Board are discussed 
openly and presentations and advice 
are received frequently from other senior 
executives within the Group and from 
external advisers. 

Directors have access to the advice 
and services of the Group General Counsel 
& Company Secretary and the Board has 
established a procedure whereby Directors, 
in order to fulfil their duties, may seek 
independent professional advice 
at the Company’s expense.  

The training needs of Directors are reviewed 
as part of the Board’s performance 
evaluation process each year. 

Pennon Group Plc Annual Report 2013Board Committees’ 
Terms of Reference  

The Terms of Reference of each of the Audit, 
Remuneration, Nomination and Sustainability 
Committees are set out on the Company’s 
website www.pennon-group.co.uk or  
available upon request to the Group 
Company Secretary. 

The Remuneration 
Committee 

Details of the Remuneration Committee 
and the Directors’ remuneration report 
can be found on pages 72 to 83.

Dealing with Directors’ 
conflicts of interest 
The Board has in place a procedure 
for the consideration and authorisation 
of Directors’ conflicts or possible conflicts 
with the Company’s interests. This is in 
accordance with the Directors’ interests 
provisions of the Companies Act 2006 
and the Company’s Articles of Association 
which grants to Directors authority 
to approve such conflicts subject 
to appropriate conditions. 

Board Committees 
Group policies allocate the tasks 
of giving detailed consideration 
to specified matters, to monitoring 
executive actions and to assessing 
reward, to the Board Committees as  
set out in the remaining sections of this 
corporate governance report on pages  
66 to 69 and the Directors’ remuneration 
report on pages 72 and 73. 

Performance evaluation 
The Board has well developed internal 
procedures to evaluate the performance 
of the whole Board, each Committee, 
the Chairman, each individual Director 
and the Group General Counsel & Company 
Secretary. The evaluation procedure relating 
to the Board and its Committees was 
once again administered by an external 
governance consultancy, Lintstock. 
All participants’ views were sought via an 
online questionnaire on a range of questions 
which were specifically designed by the 
Chairman and the Group General Counsel 
and Company Secretary in conjunction 
with Lintstock to ensure objective evaluation 
of performance. Responses were then 
summarised and evaluated by Lintstock for 
the Board and each Committee to consider 
and determine whether any changes should 
be made to be more effective. 

The Board considered the findings of the 
evaluation and, while performance was 
again considered to be satisfactory overall, 
a number of areas were identified where 
enhancements to Board practice could be 
made. These included more liaison with 
subsidiary boards and allocating more time 
for strategic discussion and presentations 
from management on key business issues. 
The Board will be monitoring implementation 
of these enhancements over the coming 
months to ensure that they are successfully 
implemented.

The Chairman’s performance was evaluated 
separately by the Non-executive Directors, 
led by the Senior Independent Non-executive 
Director. The Chairman’s other significant 
commitments outside the Group did not 
change during the year and the Board 
was satisfied that such commitments did 
not prejudice the Chairman’s performance 
in relation to his Group role. He will be 
relinquishing his non-executive directorship 
on the Board of National Grid in July 2013.

65

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overviewGovernance

Corporate governance and internal control
Continued

The Audit Committee

Turnbull Recommendations. Deloitte 
undertook a full review and, whilst concluding 
that the Group’s risk culture and processes 
were generally satisfactory, made a number 
of recommendations to enable more focused 
attention on key risks at Board level. As part 
of the Group’s risk review process the key 
areas of sensitivity to the Group have been 
reassessed and these are set out on pages 
36 to 47. We have concentrated on the  
high level key risks to the Group and have, 
where appropriate, provided an indication  
of how the level of risk has changed over  
the past year.  

As reported in previous Annual Reports 
we continue to monitor carefully 
the effectiveness of our external auditors 
as well as their independence, bearing 
in mind that it is recognised there 
is an ongoing need to use our auditors’ 
firm for non-audit services. 

We have full regard to the Auditing 
Practices Board’s Ethical Standards 
and ensure that our procedures 
and safeguards meet these standards.  

Periodically a detailed review of the provision 
of external auditors is undertaken in 
accordance with best practice and in line 
with the latest edition (September 2012) 
UK Corporate Governance Code it is now 
our policy to review the external auditor 
appointment by putting it out to tender 
at least every 10 years. The last such 
review was undertaken in 2006 when the 
current auditors were appointed following a 
comprehensive competitive tender process. 
In addition the auditors’ appointment is 
reviewed annually by the Committee. As 
part of this annual review the Committee 
considers the tenure, quality and fees of  
the auditors.  

Our policy for the engagement of the 
auditors’ firm for non-audit work involves 
the Group Director of Finance setting out 
in a report to the Committee the reasons 
for appointing the auditors’ firm for any 
material work and obtaining the approval 
of the Committee. We carefully review 
whether it is necessary for the auditors’ 
firm to carry out such work and we will 
only grant approval for their appointment 
if we are satisfied that the auditors’ 
independence and objectivity are 
fully safeguarded.  

Appointment date

Meeting attendance

October 2003

December 2008

June 2003

September 2012

6/6

6/6

6/6

4/4

the appropriateness and prudence of 
management estimates. Key issues 
debated included discount rates and the 
determination of cash generating units. 

At Group level the ‘going concern’ 
position was reviewed and it was 
concluded that there was a reasonable 
expectation that the Group had adequate 
resources to continue its operations 
for the foreseeable future.

In South West Water the emphasis has been 
on continuing to improve the efficiency of its 
systems whilst ensuring that risks are being 
appropriately assessed and controls in place 
are operating satisfactorily. The Committee 
was pleased to note that South West Water 
reviewed and refreshed its risk assessment 
and internal control processes during 
the year in preparation for revised reporting 
protocols to Ofwat and its next Periodic 
Review in 2015.

Gerard Connell, Audit Committee Chairman

Committee membership

Committee Chairman

Gerard Connell

Members

Martin Angle

Dinah Nichols

Gill Rider

Our activities during the year  
A continuing focus has been reviewing 
the systems and controls in place in Viridor 
to manage its complex and regionalised 
businesses across the UK. Viridor has been 
re-assessing and enhancing its processes 
and controls, including planning for the 
development of a new suite of IT systems, 
to manage the strong growth expected from 
its energy from waste plants, its recycling 
businesses and its major contracts with 
waste authorities. The Committee was 
pleased to note, for example, that audit 
review of the self-assessment processes 
implemented at site level and a focus on 
the control responsibilities of local business 
managers have together contributed to 
an enhancement of the quality of the risk 
assessment and monitoring within Viridor’s 
regional activities.  

Towards the year-end there was particular 
focus on the impairment review in Viridor. 
The Committee reviewed and challenged 
the key assumptions on which cashflow 
projections were based and considered 
a number of alternative scenarios with 
appropriate sensitivity analysis, to test 

66

We also re-assessed our overall Group risk 
review processes during the year bearing in 
mind that it was 12 years since the Group 
introduced detailed risk management policies 
and procedures in accordance with the 

The Company’s auditors assist in this 
process by ensuring that the senior partner 
responsible for the external audit of the 
Group remains responsible for such audit 
for no more than five years and that there 

Pennon Group Plc Annual Report 2013is a Quality Review Partner who is involved 
in planning the audit and in the reviewing 
of the final accounts of the Company 
including assessing any critical matters 
which may be identified in the audit. 

The auditors have also confirmed 
to the Committee that they have 
complied with all relevant guidance 
issued by the Auditing Practices Board 
and have implemented appropriate 
safeguards including:  
•  All non-audit related services, 
  where necessary, being performed    
  by personnel independent of the audit  
  engagement team 
•  No work being undertaken that would  
require the auditors to act in a capacity 

  as an advocate 
•  No aspect of the auditing engagement  
  partner’s performance being assessed 
  on the level of non-audit fees charged 

to the Company 

•  The Committee Chairman meeting 
  with the auditors’ independent senior  
  partner periodically to discuss the scope 
  and performance of their work. 

Set out on page 103 is the level of fees 
paid to the Company’s auditors’ firm 
for audit services, or audit-related services 
and non-audit services, following the 
guidance proposed by the Auditing Practices 
Board’s Ethical Standards Guidance 
for Auditors. 

It is recognised that the level of non-
audit fees payable to the Company’s 
auditors’ firm in the past year was in excess 
of the audit fee paid. This was primarily due 
to fees paid to the corporate finance arm of 
the auditors’ firm in relation to the major new 
PPP contract gains by Viridor. We considered 
carefully the reasons for the engagement 
of the auditors’ firm in accordance 
with the process described above. Of 
paramount importance was the continuing 
independence of the auditors which the 
Committee was satisfied was maintained due 
to the safeguards followed by the auditors’ 
firm as described above. 

We were also satisfied that it was appropriate 
to appoint the auditors’ firm to undertake 
such work because of their specialist 
knowledge and the limited number of 
consultants with the expertise to undertake 
such engagements. 

These PPP contracts are of vital importance 
to the long-term strategic development of 
Viridor and it is critical that Viridor should be 
able to benefit from the best advice available 
in the market. The number of PPP contract 
opportunities is now declining which should 
lead to a corresponding decline in corporate 
finance fees payable. 

Another area of particular importance 
to the Committee is the internal audit 
activities of the Group. The Group has 
a longstanding and effective centralised 
internal audit function led by an experienced 
head of function who makes a significant 
contribution to the ability of the Audit 
Committee to deliver its responsibilities. 

A Group Internal Audit Plan is approved in 
September each year. It takes account of the 
activities to be undertaken by the external 
auditor and also the Group’s annual and 
ongoing risk management reviews. This 
approach seeks to ensure that there is a 
programme of internal and external audit 
reviews focused on key risk areas throughout 
the Group. 

The Group Audit Manager reports quarterly 
to the Committee on audit reviews 
undertaken and their findings and there are 
regular informal discussions and meetings 
between the Group Audit Manager 
and the Audit Committee Chairman. 

The areas of the business that received 
attention from Group Internal Audit over the 
past year included: 
•  Pennon - group treasury 
  and group insurance
•  Viridor - acquisitions and due
  diligence; recycling including trading 
  and foreign exchange management;   
  Lakeside EfW; core sales processes   

including landfill and collections; 

  and environmental provisions
•  South West Water - core income 
  and billing processes; bank payment  
  processes; developer services and new  
  connections; business development 
  & sales ledger; reactive maintenance;  
  and credit management.

We have also considered a range of matters 
during the year in accordance with our 
established calendar of business and Terms 
of Reference including in particular: 
•  Reviewing the accounting policies 
  and reporting judgements adopted 
  by the Group in preparing the financial  
  statements. We were satisfied that 

they were appropriate to provide a fair  
  assessment of the financial performance 
  of the Group 
•  Agreeing the external auditors’ strategy 

for carrying out the audit during the past  

  financial year 
•  Carrying out a review of the Half 
  Yearly Report with the external auditors 
•  Considering a report from the external 
  auditors on the review of the financial  
  year-end and meeting them in the  
  absence of management to discuss 

their remit and any issues arising from 
the audit, including management’s  
treatment of significant judgements which 
the auditors had confirmed (following  
  discussion with management) were    
  considered to be satisfactory 
•  Reviewing the effectiveness of the 
  Group’s internal controls, including 
  all material financial, operational 
  and compliance controls and risk  
  management systems 
•  Monitoring and reviewing the 
  effectiveness of the Group’s internal audit  
function and approving the annual internal  

  audit plan 
•  Reviewing the findings of the internal  
  audit function and reviewing 
  and monitoring management’s  
responsiveness to such findings 
•  Overseeing the relationship with 
the external auditors including
their appointment, remuneration, 
re-appointment and the monitoring 
  of their independence and objectivity  
  particularly having regard to the supply 
  of any non-audit services by the 
  auditors’ firm 
•  Reviewing the level of audit and non-audit  

fees paid.

After consideration of the reports provided 
by the external auditors, and our assessment 
of the performance and independence 
of the auditors during the year in conjunction 
with the Group Director of Finance, 
we consider that it is appropriate that 
the external auditors be re-appointed 
and will make an appropriate 
recommendation to shareholders 
at the Annual General Meeting.  

It is our practice as an additional assurance, 
at the end of meetings of the Committee, 
to hold separate meetings with the external 
auditors and the internal Group Audit 
Manager without management present 
to discuss their respective areas of activity 
during the previous period and any issues 
arising from their respective audits. 

67

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In addition the Committee considered:
•  The 2012/13 Group, South West Water  
  and Viridor sustainability reports; and  
the associated verifier’s reports for  
  2012/13 and his recommendations    

for the 2013/14 Reports 

•  Progress against the sustainability  

targets for 2012/13 

•  Sustainability targets for 2013/14 
•  The annual review of the coverage 
  and appropriateness of Group policies. 

In reporting on sustainability, the Company 
has sought to comply with the Association 
of British Insurers’ Guidelines on Responsible 
Investment Disclosure. The business review 
on pages 48 to 57 contains the Group’s 
2013 annual sustainability report.  

Governance

Corporate governance and internal control
Continued

The Sustainability Committee

Dinah Nichols, Sustainability Committee Chairman

Committee membership

Appointment date

Meeting attendance

Committee Chairman

Dinah Nichols

Members

Martin Angle

Gerard Connell 

Colin Drummond

Christopher Loughlin

Gill Rider

The Sustainability Committee’s duties, 
in the context of the requirement for 
companies to conduct their business 
in a responsible manner (in relation 
to environmental, social and governance 
(ESG) matters), are to review the strategies, 
policies, management, initiatives, targets 
and performance of the Pennon Group 
of companies in the areas of occupational 
health and safety and security; environment; 
workplace policies; non-financial regulatory 
compliance and the role of the Group 
in society. 

November 2006

December 2008

November 2006

November 2006

November 2006

September 2012

6/6

6/6

5/6

6/6

6/6

2/2

During the year the Committee considered 
a wide range of matters in accordance 
with its Terms of Reference including: 
•  developments and progress in carbon   
  management and reduction 
•  driving sustainability through 
the Group’s supply chains 

•  increasing the sustainability of the Group’s  

transport fleet and operations 

•  the impact of the Group’s charitable   
  donations and community support 
•  the Group’s health and safety  
  performance and plans 
•  the Group’s workplace policies 
  and performance, including diversity 
  and equality of opportunity, employee  

training and development, opportunities  
including apprenticeship schemes 

  and the Viridor in-house degree.

68

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
 
 
 
The Nomination Committee

Ken Harvey, Nomination Committee Chairman

Committee membership

Committee Chairman

Kenneth Harvey

Members

Martin Angle 

Gerard Connell 

Dinah Nichols

Gill Rider

The Nomination Committee meets 
as and when required to select 
and recommend to the Board suitable 
candidates for appointment as Executive 
and Non-executive Directors to the Board 
and to the Viridor and South West Water 
boards, determine the nomination process
and review succession plans. It is 
the practice of the Committee, led 
by the Chairman, to appoint an external 
search consultancy to assist in any 
Board appointments. 

The Board’s diversity policy 

In accordance with the UK Corporate 
Governance Code (2010 edition) the 
Committee is pleased to report that the 
Board has a Boardroom Diversity Policy 
which confirms that the Board 
is committed to: 
•  The search for Board candidates 
  being conducted, and appointments  
  made, on merit, against objective  
  criteria and with due regard for 

the benefits of diversity on the Board,  
including gender 

•  Satisfying itself that plans are in place 

for orderly succession of appointments 
to the Board and to senior management  
to maintain an appropriate balance 

  of skills and experience within the Group
  and on the Board and to ensure  
  progressive refreshing of the Board. 

Appointment date

Meeting attendance

In addition, within the spirit of Principle B.2  

March 1997

December 2008

October 2003

June 2003

September 2012

5/5

5/5

4/5

5/5

2/2

During the year the Committee considered 
the annual performance evaluation 
results for the Committee; considered 
and approved the appointment of an 
executive director to the Viridor board 
and a non-executive director to the Board, 
both with the assistance of external search 
consultants (KORN/FERRY Whitehead 
Mann and Norman Broadbent respectively) 
who have no other connection with 
the Company; reviewed succession plans 
throughout the Group; and commenced 
the process, with the assistance of an 
external search consultant, (Zygos) which 
has no other connection with the Company, 
for the appointment of a successor 
to the Chief Executive, Viridor, who is due 
to retire from his post when an appointment 
has been made (currently expected to be 
September 2013).

  of the Code, the Board will endeavour  
to achieve and subsequently maintain: 

  –  A minimum of 25% female  

representation on the Board by 2015  

  –  A minimum of 25% female  

representation on the Group’s senior  

  management team by 2015. 

Currently the Group has 25% female 
representation at Board level although 
this will reduce to 14% when Dinah Nichols 
retires from the Board after this year’s Annual 
General Meeting. In a workforce of around 
4,500 at 31 March 2013 around 16% were 
women. In senior/middle management 
executive positions the female representation 
was around 16%.  

As well as its Boardroom Diversity Policy 
the Group has a number of policies 
embracing workplace matters, 
including non-discrimination 
and equal opportunities policies.  

The Committee is required by the Board 
to review and monitor compliance with 
the Boardroom Diversity Policy and report 
on the targets, achievement against those 
targets and overall compliance in the Annual 
Report each year. 

69

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
 
 
 
 
 
 
 
 
 
 
Governance

Corporate governance and internal control
Continued

Internal control 

Wider aspects of internal control 
The Board is responsible for maintaining 
the Group’s system of internal control 
to safeguard shareholders’ investment 
and the Group’s assets and for reviewing 
its effectiveness. The system is designed 
to manage rather than eliminate the risk 
of failure to achieve business objectives 
and can only provide reasonable 
and not absolute assurance against material 
misstatement or loss. There is an ongoing 
process for identifying, evaluating and 
managing the significant risks faced by 
the Group that has been in place throughout 
2012/13 and up to the date of the approval 
of this Annual Report and Accounts. 

The Board confirms that it continues 
to apply procedures in accordance with 
the UK Corporate Governance Code 
and the ‘Guidance on Internal Control’ 
(The Turnbull Guidance) which suggests 
means of applying the internal control part 
of the Code. As part of these procedures 
the Board has a Group Risk Management 
Policy which provides for the identification of 
key risks in relation to the achievement of the 
business objectives of the Group, monitoring 
of such risks and annual evaluation of the 
overall process, as described in more detail 
below. The Policy is applied by all business 
units within the Group in accordance 
with an annual timetable. 

Risk identification 
A full risk and control assessment 
is undertaken annually by the management 
of each business to identify financial and 
non-financial risks which are then regularly 
updated. Each business compiles (as part 
of regular management reports) an enhanced 
and focused assessment of key risks against 
corporate objectives. At each meeting the 
Board receives from the Executive Directors 
details of any new high-level risks identified 
and how they are to be managed, together 
with details of any changes to existing risks 
and their management. The subsidiary 
boards of South West Water and Viridor 
also receive at each meeting similar reports 
in respect of their own areas of responsibility.  
In addition the Group Director of Finance 
is responsible for monitoring the Group Risk 
Register and for reporting on key risks and 
how they are managed at regular intervals 
to the Audit Committee and to the Board.

70

All Executive Directors and senior managers 
are required to certify on an annual basis 
that they have effective controls in place to 
manage risks and to operate in compliance 
with legislation and Group procedures.  

We also have a Whistleblowing Policy 
and we thoroughly investigate any allegations 
of misconduct and irregularity and consider 
the implications for our control environment. 
In the normal course of business 
investigations into irregularities may 
be ongoing as of the date of the approval 
of the financial statements.  

All of these processes serve to ensure 
that a culture of effective control and risk 
management is embedded within 
the organisation and that the Group is in 
a position to react appropriately to new risks 
as they arise. Details of key risks affecting 
the Group are set out in the business review 
on pages 36 to 47. 

Internal control framework 
The Group also has a well established 
internal control framework which 
is operated and which applies in relation 
to the process for preparing the Group’s 
consolidated accounts.  

This framework comprises: 
•  A clearly defined structure which
  delegates an appropriate level of authority,  
responsibility and accountability, including  
responsibility for internal financial control,  
to management of operating units 

•  A comprehensive budgeting and reporting  
function with an annual budget approved  

  by the Board of Directors, which also  
  monitors the financial reporting process,  
  monthly results and updated forecasts 

for the year against budget 

•  Documented financial control procedures.  
  Managers of operating units are required  

to confirm annually that they have  

  adequate financial controls in operation  
  and to report all material areas of financial  

risk. Compliance with procedures 
is reviewed and tested by the Company’s  
internal audit function  

•  An investment appraisal process for
  evaluating proposals for all major capital
  expenditure and acquisitions, with defined
levels of approval and a system for    

  monitoring the progress of capital projects 
•  A post-investment evaluation
  process for major capital expenditure 
  and acquisitions to assess the success  
  of the project and learn any lessons 
to be applied to future projects. 

Internal control review 
An evaluation of the effectiveness of overall 
internal control compliance by the Group 
is undertaken in respect of each financial year 
(and subsequently up to the date 
of this report) to assist the Audit Committee 
in considering the Group internal audit 
plan for the forthcoming financial year 
and also the business review for the Annual 
Report. The Group General Counsel 
& Company Secretary initially carries out 
the evaluation with Directors and senior 
management for consideration by 
the Audit Committee and subsequently 
for final evaluation by the Board. 

In addition the Audit Committee regularly 
reviews the operation and effectiveness 
of the internal control framework and annually 
reviews the scope of work, authority 
and resources of the Company’s internal 
audit function. The Committee reports 
and makes recommendations to the Board 
on such reviews. For 2012/13 and up 
to the date of the approval of the Annual 
Report and Accounts, both the Audit 
Committee and the Board were satisfied 
with the effectiveness of the Group Risk 
Management Policy and the internal control 
framework and their operation within 
the Group. 

Further information on the internal control 
review is set out on page 66 in relation 
to the Audit Committee. 

Going concern 
Having considered the Group’s funding 
position and financial projections the 
Directors have a reasonable expectation 
that the Group has adequate resources 
to continue in operational existence for 
the foreseeable future. For this reason they 
continue to adopt the going concern basis 
in preparing the financial statements.

Directors’ responsibilities statements 
The Directors are responsible for preparing 
the Annual Report, the Directors’ 
remuneration report and the financial 
statements in accordance with applicable 
law and regulations. 

Company law requires the Directors to 
prepare financial statements for each financial 
year. Under that law the Directors have 
prepared the Group and Company financial 
statements in accordance with International 
Financial Reporting Standards (IFRSs) as 
adopted by the European Union.

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
 
 
 
 
 
 
Under company law the Directors must 
not approve the financial statements unless 
they are satisfied that they give a true and fair 
view of the state of affairs of the Group 
and the Company and of the profit or loss 
of the Group for the year. 

In preparing these financial statements 
the Directors are required to: 
•  Select suitable accounting policies 
  and then apply them consistently 
•  Make judgements and accounting  
  estimates which are reasonable 
  and prudent 
•  State whether applicable IFRSs 
  as adopted by the European Union 
  have been followed, subject to any 
  material departures disclosed 
  and explained in the financial statements. 

The Directors confirm that they have 
complied with the above requirements 
in preparing the financial statements. 

The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Company’s 
transactions and disclose with reasonable 
accuracy at any time the financial position 
of the Group and the Company and enable 
them to ensure that the financial statements 
and the Directors’ remuneration report 
comply with the Companies Act 2006 
and, as regards the Group financial 
statements, article 4 of the International 
Accounting Standards (IAS) Regulation. 
They are also responsible for safeguarding 
the assets of the Group and the Company 
and hence for taking reasonable steps 
for the prevention and detection of fraud 
and other irregularities. 

Each of the Directors, whose names 
and functions are listed on pages 62 and 
63, confirms that, to the best of his or her 
knowledge: 
a) The financial statements, which have 
  been prepared in accordance with  

International Financial Reporting Standards  
(IFRS) as adopted by the EU, give a true  

  and fair view of the assets, liabilities,   
  financial position and profit of the Group  
  and of the Company, and 
b) The Directors’ report contained 
  on pages 4 to 59 includes a fair review  
  of the development and performance 
  of the business and position of the  
  Company and the Group, together 
  with a description of the principal risks 
  and uncertainties they face. 

The Directors are responsible for the 
maintenance and integrity of the Company’s 
website pennon-group.co.uk Legislation 
in the United Kingdom governing the 
preparation and dissemination of financial 
statements may differ from legislation 
in other jurisdictions. 

Corporate governance statements 
The following disclosures are made 
pursuant to Part 6 of Schedule 7 of the Large 
and Medium-sized Companies and Groups 
(Accounts & Reports) Regulations 2008 
and Rule 7.2.3.R of the UK Listing Authority’s 
Disclosure and Transparency Rules (DTR).  

As at 31 March 2013: 
a) Details of the Company’s issued share  
  capital, which consists of Ordinary shares  
  of nominal value 40.7 pence each, are set  
  out in note 33 to the financial statements  
  on pages 131 to 133. All of the Company’s  

issued shares are fully paid up, rank  
  equally in all respects and are listed 
  on the Official List and traded on 

the London Stock Exchange. The rights 

  and obligations attaching to the  
  Company’s shares, in addition to those  
  conferred on their holders by law, 
  are set out in the Company’s Articles 
  of Association (‘Articles’), copies of which  
  can be obtained from Companies House 

in the UK or by writing to the Group  
  Company Secretary at the Company’s  

registered office. 

  The holders of the Company’s shares 
  are entitled to receive the Company’s  
reports and accounts and in relation 
to general meetings of the Company 
they have the right to attend and speak,  
  exercise voting rights and appoint proxies; 
b) There are no restrictions on the transfer  
  of issued shares of the Company or on 
the exercise of voting rights attached 
to them, except where the Company  
  has exercised its right to suspend their 
  voting rights or to prohibit their transfer  
following the omission of their holder 

  or any person interested in them to provide  
the Company with information requested  

  by it in accordance with Part 22 of the  
  Companies Act 2006 or where their holder  
is precluded from exercising voting rights  
  by the Financial Services Authority’s Listing  
  Rules or the City Code on Takeovers 
  and Mergers; 
c) Details of significant direct or indirect   
  holdings of securities of the Company 
  are set out in the shareholder analysis 
  on page 144; 

d) The Company’s rules about the  
  appointment and replacement
  of Directors are contained in the Articles  
  and accord with usual English company  
law provisions. The powers of directors 

  are determined by UK legislation 
  and the Articles in force from time to time.  
  Changes to the Articles must be approved  
  by the Company’s shareholders 
  by passing a special resolution; 
e) The Directors have the power to make  
  purchases of the Company’s own shares  
in issue as set out in the Directors’ report  

  on page 59 ‘Purchase of own Ordinary  
  shares’. No such purchases have been  
  made during the year. The Directors also  
  have the authority to allot shares up to 
  an aggregate nominal value of: 

(i) £49,141,234 (such amount to be 
reduced by any shares allotted or rights 

  granted under (ii) below in excess 
  of £49,141,234) or; (ii) £98,282,468 
  by way of rights issue (such amount 
to be reduced by any shares allotted 

  or rights granted from (i)) above)  
  which were approved by shareholders 
  at the 2012 Annual General Meeting

(AGM). In addition, shareholders approved
  a resolution giving the Directors a limited  
  authority to allot shares for cash other  
than pro rata to existing shareholders.  

  These resolutions remain valid until 
the conclusion of this year’s AGM. 
  Similar resolutions will be proposed 
  at this year’s AGM. The Directors have 
  no present intention to issue Ordinary  
  shares other than pursuant to the  
  Company’s employee share schemes
  and Scrip Dividend Alternative; and 
f)  There are a number of agreements 
  which take effect, alter or terminate 
  upon a change of control of the Company 
following a takeover bid, such as bank
loan agreements, Eurobond  

  documentation, hybrid capital securities  
  documentation, private placement  
  debt and employees’ share plans. 
  None of these is considered to be  
  significant in terms of their potential impact  
  on the  business of the Group as a whole. 

By Order of the Board 
Ken Woodier  
Group General Counsel 
& Company Secretary 
25 June 2013 

71

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Governance

Directors’ remuneration report

Martin Angle, Remuneration Committee Chairman

The Remuneration Committee

Committee membership

Committee Chairman

Martin Angle

Members

Gerard Connell

Dinah Nichols

Gill Rider

Appointment date Meeting attendance

December 2008

October 2003

June 2003

September 2012

4/4

4/4

4/4

1/1

The Committee’s Terms of Reference include: 
•  Advising the Board on the framework of executive remuneration for the Group 
•  Determining the remuneration and terms of engagement of the Chairman, 

the Executive Directors and senior management of the Group.  

No Director or any other attendee participates in any discussion on, 
or determination of, his or her own remuneration. 

During the year the Committee received advice or services which materially 
assisted the Committee in the consideration of remuneration matters from Ken 
Harvey, Chairman of the Company, and from the following advisors who were 
appointed directly by the Committee: 
•  Ken Woodier, Group General Counsel & Company Secretary, on remuneration  
  and share scheme matters. He also provides legal advice and company  
  secretarial services to the Company 
•  Deloitte LLP, remuneration consultants, on calculating the Company’s 
total shareholder return compared with two comparator groups for 
the Company’s Performance and Co-investment Plan and subsequent 
to the year-end Deloitte provided advice to the Committee on the form

  of the Directors’ remuneration report and on remuneration trends. 
  Deloitte also provided tax and corporate structure and risk management 

review advice to the Company during the year

•  Aon Hewitt Limited, pensions and remuneration consultants, on providing 
  advice on pension benefits. Aon Hewitt also provided actuarial advice 
to the Company and to the Trustees of the Group’s pension schemes.

72

Dear shareholder 

I am pleased to present the remuneration 
report for 2013 on behalf of the Board. 
We will be presenting this report for your 
approval at our Annual General Meeting 
on 1 August 2013. 

We appreciate that there continues 
to be investor concern relating to executive 
director remuneration generally and that 
there is a need for all sectors to continue 
to take account of this concern in reviewing 
and setting their remuneration policies 
and overall remuneration practice. 
We have once again reviewed our 
remuneration levels and benefits structure 
with the assistance of our remuneration 
consultants to ensure that they continue 
to be aligned with creating shareholder 
value and only provide rewards to Directors 
commensurate with the achievements 
of the Group. Our current remuneration 
arrangements have been in place without 
amendment for the past six years. 

We have been following the Department 
for Business, Innovation & Skills (BIS) 
consultations and draft regulations 
on reporting of executive remuneration. 
Whilst the regulations are not in force 
and final guidance has not yet been issued 
we have decided to adopt some of the 
new requirements earlier than necessary 
to further enhance our reporting of 
remuneration matters. Therefore this year, 
based on the requirements of the new 
regulations, we have divided the report 
into two distinct sections, these being: 
1) Remuneration Policy which sets out 

the components of our reward package,  

  how they are designed to support our  
  business strategy and how they apply  
to each Executive Director and also 
to the Chairman and the Non-executive  

  Directors (pages 73 to 77); and 
2) Implementation of the Remuneration  
  Policy which contains the remuneration  
  of the Executive Directors for the year 
  2012/13 including the ‘single remuneration   
  figure’ table showing each element in value  
terms of remuneration for each Executive  

  Director (pages 78 to 83). (This section 
  also contains the information required 

to be reported under current regulations).

We believe this demonstrates our 
commitment to transparent reporting and 
highlights our approach to remuneration.

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
 
 
 
 
 
 
In setting executive remuneration 
the Committee not only takes account 
of employment market conditions, 
but also of pay and benefits differentials 
across the Group. The Committee 
considers annual summary reports 
of relevant workforce remuneration 
and terms and conditions of employment 
within each operating company from the 
Executive Directors and the Group Company 
Secretary and has regard to these in setting 
salary and other benefits for the Executive 
Directors and senior management. 

The Committee also ensures that 
the incentive structures do not raise 
environmental, social or governance (ESG) 
risks by inadvertently motivating irresponsible 
behaviour. Where appropriate individual 
performance objectives specifically relate 
to achieving non-financial, including ESG, 
targets (as outlined on page 74). 

The balance between maximum 
performance-related remuneration 
receivable and direct remuneration 
(i.e. excluding pensions, car benefit 
and health cover) is the same as last 
year with one-third direct and two-thirds 
performance-related. This is expected 
to continue for the foreseeable future. 
The Company also has a Shareholding 
Guideline which applies to Executive 
Directors and senior management. It is 
structured to demonstrate their commitment 
to the future success of the Group. 
Executive Directors are expected to build up 
their shareholding over a five-year period to 
a value which is at least equivalent to their 
basic annual salary in accordance with the 
Shareholding Guideline. 

The essential elements of our remuneration 
package and their purpose continue 
to be as set out below. 

Remuneration policy 
- Executive Directors

The Group’s remuneration policy 
which will be applied in 2013/14, 
and is also currently intended to be applied 
in each subsequent year, continues to be 
to provide a remuneration package for 
Executive Directors which is adequate 
to attract, retain and motivate good quality 
executives. The key guiding principles 
of this policy are to: 
•  Design an overall package to be
  competitive and to take account 
  of the markets in which the Group’s    
  businesses operate 
•  Support the overarching business 
  strategy for the Group and ensure 
that remuneration is directly linked 
to the Group’s strategy

•  Adopt incentive arrangements designed 

to reward performance and align 
the interests of the Executive Directors 

  with those of shareholders 
•  Reinforce the incentive element 
  of the package by ensuring base 
  salaries for Executive Directors do 
  not form the majority part of the total   

reward opportunity

•  Have a remuneration package which 

is fair and consistent with other companies  
in the sector and which provides incentives  
for outperformance. 

Elements of remuneration

Type of remuneration
Fixed
Basic salary

Pension

Variable
Short-term – annual
Annual Incentive Bonus Plan – 
Maximum 100% of basic salary – 
up to 50% paid in cash and up to 50% 
in shares deferred for three years.

Long-term – three years
Performance and Co-investment 
Plan (PCP) – future performance 
over three years.

Description

Purpose

Details on pages

Annual salary set at a competitive level 
appropriate for role and based on 
individual skills, experience 
and performance.
Final salary (defined benefit) for existing 
Directors and defined contribution 
benefits for any new appointees or 
cash alternative commensurate with 
market level pension arrangements.

Assessed against Group 
and business financial performance 
and individual personal achievements 
relating to a range of operational 
and compliance targets.

Total shareholder return performance 
criteria – 50% linked to water 
and waste comparator group 
and 50% linked to relative FTSE 250 
with an underpin relating to operational 
and economic performance.

Rewards appropriately for the role 
undertaken and assists in retention      
and recruitment.

74 and 78

Assists in retention and recruitment.

76 and 79

Incentive for annual performance 
across the Group at individual 
and team level. The deferred element 
also assists in retention and recruitment.

74 and 81

A long-term reward which aligns 
Directors’ performance to shareholder 
value and which drives sustainable 
practices and assists in retention         
and recruitment.

75 and 80

73

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
 
 
 
 
 
Governance

Directors’ remuneration report
Continued

Remuneration policy 
Continued

The following is a detailed summary 
of the elements of remuneration: 
(i) Basic salary and benefits
These are set out on page 78 for each 
Executive Director and are not performance  
related. The Committee reviews salaries 
annually taking account of market data 
available from independent remuneration 
consultants. When reviewing base salaries, 
the Committee takes account of the 
performance of the individual Executive 
Directors which the Committee assesses 
with the advice of Ken Harvey, Chairman 
of the Company. Other benefits include a 
maximum of four times salary life assurance 
cover; a fully expensed car or a cash 
alternative; and health cover. 

(ii) Performance-related bonus
Annual performance related bonuses are 
awarded in accordance with the Group’s 
Annual Incentive Bonus Plan (the Bonus 
Plan) and are based on the achievement
by the Executive Directors of overall 
corporate and individual objectives set 
by the Committee. The maximum bonus 
achievable under the Bonus Plan for 
Executive Directors for 2012/13 was 100% 
of basic salary. To achieve the maximum 
percentage bonus allocated in respect 
of the corporate targets of earnings per 
share and profit before tax it is necessary 
for the Company to achieve a specified 
level of superior outperformance. 

Half of any bonus awarded is in the form 
of Ordinary shares in the Company which 
must usually be held for a period of three 
years before release (Deferred Bonus 
Shares). During this period the Directors, 
in respect of the Deferred Bonus Shares, 
are entitled to receive any dividends declared 
by the Company. No additional performance 
conditions applicable to the release of 
the Deferred Bonus Shares, apart from 
maintaining continuous service with the 
Company, are considered appropriate 
by the Committee in view of the stretching 
performance conditions applicable 
to achieve the initial award of the Deferred 
Bonus Shares. 

The Committee, in setting the performance 
objectives for Executive Directors, takes 
account of corporate performance on 
environmental, social and governance 
(ESG) matters. Objectives set embrace 
appropriate ESG parameters which are 
important to the success of the Group 
and which seek to ensure that the Group 
meets a number of its ESG targets as set 
out in the Group sustainability report 
on pages 48 to 57 of the business review. 
The Committee in setting such objectives 
and in determining its remuneration policy 
overall ensures that the relevant incentives 
to Directors and senior management aligns 
their interests with shareholders and raise 
no ESG risks by inadvertently motivating 
irresponsible behaviour.  

The Committee also has discretion 
to moderate any performance-related bonus 
awards in the event of any extenuating 
circumstances arising during the year.

The Bonus Plan is also operated in 
conjunction with the Company’s Executive 
Share Option Scheme (ESOS) on the basis 
that the aggregate pre-tax value of the 
awards made under both the Bonus Plan 
and the ESOS would be the same as they 
would have been if the Bonus Plan had been 
operated alone, which was the position prior 
to 2009/10. This is achieved by providing 
for Deferred Bonus Shares awarded to be 
forfeited by the Directors up to the same 
value as that of any gain made in respect of 
options exercised by the Directors pursuant 
to the ESOS at the end of the three-year 
restricted period. Only the HMRC approved 
part of the ESOS was operated in 2009/10 
which enabled options over Ordinary shares 
in the Company to be granted to Directors 
to the value of £30,000 at the then prevailing 
price. Those options were exercised by 
the Executive Directors at the end of the 
three-year restricted period in September 
2012. Details of the options are set out
in the table in paragraph (d) on page 82. 
No further options were granted in 2012/13 
but it is anticipated that they will once 
again be granted in 2013/14 to the value of 
£30,000 in conjunction with the Bonus Plan.

Set out below is a summary of the 
performance targets determined by 
the Committee for each Executive Director 
for 2013/14. These are similar to the targets 
applied for 2012/13.

Executive Director
Colin Drummond

David Dupont

Chris Loughlin

74

Performance targets
Out-performance of:
•  Group earnings per share against budget
•  Profit before tax and net debt budgets of Viridor
•  Personal objectives relating to key business targets for Viridor.

Out-performance of:
•  Group earnings per share against budget
•  Profit before tax of South West Water and Viridor
•  Net debt and net interest of the Group
•  Personal objectives relating to Group financing and other Group initiatives.

Out-performance of:
•  Group earnings per share against budget
•  Average of the bonus earned by the other Executive Directors of South West Water  

(which relate to out-performance against the operating costs, profit before tax, capital  
expenditure and net debt budgets of the company; the position the company achieves in 
the ‘Service Incentive Mechanism’ of water and sewerage companies established by Ofwat; 
the achievement of a range of service standards set for the company by Ofwat and personal 
objectives relating to key initiatives, projects and compliance targets for South West Water)

•  Personal objectives relating to implementing South West Water’s new strategies 
  and projects and meeting compliance targets.

Pennon Group Plc Annual Report 2013The achievements of the Executive Directors 
against their performance objectives are 
assessed by the Committee following the 
financial year-end when the audited results 
of the Company and performance against 
the parameters set are known. This enables 
the Committee to apply largely objective 
criteria in determining the level of bonus 
(if any) which should be awarded, with 
the benefit of advice from the Chairman 
of the Company, Ken Harvey, and also 
a report from the chairman of the Audit 
Committee on the outcome of the financial 
performance of the Group. 

(iii) Long-term incentive plan
A Performance and Co-investment Plan 
(PCP) was operated by the Company 
during the year for Executive Directors 
and senior management. 

The purpose of the PCP is to award shares 
to participants subject to the achievement 
of stretching performance conditions 
measured over three years. Awards under 
the PCP, in the form of a conditional right 
over Ordinary shares in the Company, were 
made by the Committee in July 2012 
and, for Executive Directors, the award 
was over shares worth 100% of basic salary. 
In accordance with its discretion pursuant 
to the rules of the PCP, the Committee 
made the vesting of the awards also subject 
to the fulfilment of a co-investment condition 
whereby Executive Directors were required 
to invest and hold shares in the Company 
equal to 20% of the value of their award 
over the Restricted Period (being a period 
of three years from the date of the award). 
The percentage requirement for senior 
management was suitably scaled back. 
The number of shares subject to each award 
in the event of vesting will be increased by 
such number of shares as could have been 
acquired by reinvesting the dividends which 
would otherwise have been received on 
those shares prior to vesting or exercise.  

The PCP awards made in July 2012 will vest based on the Company’s total shareholder 
return (TSR) performance over the Restricted Period against two different comparator groups 
as set out below. This is the same performance criteria that was applied to the PCP awards 
made in July 2011 and July 2010. TSR measures the value created for shareholders through 
increases in share price and the payment of dividends and was applied by the Committee 
because, based upon advice received from remuneration consultants, Deloitte LLP, 
it believes that this is an appropriate measure to align the interests of the Executive 
Directors with those of shareholders:  

Water/waste index measure
Up to 50% of an award will vest according to the Company’s TSR performance measured 
against an index made up of the following six listed water and waste comparator companies: 
•  National Grid 
•  Shanks Group 
•  Séché Environnement 
•  Suez Environnement 
•  Severn Trent  
•  United Utilities 

These companies are regarded as the Company’s key listed comparators. 

For the PCP awards made in July 2010 and July 2011 the comparator group 
was the same as set out above with the exception of National Grid which replaced 
Northumbrian Water Group following its delisting from the London Stock Exchange 
in October 2011. The Committee in respect of the July 2010 and July 2011 awards,
at the end of the three-year Restricted Period in respect of each award, will have discretion 
to include this company in the calculation of the index up to the date of delisting (or other 
earlier date at its discretion) and exclude the company from that date onwards, or adopt an 
alternative approach. 

Level of vesting
Above the index + 15%
Equal to the index
Straight-line vesting in between above positions
Below the index

50%
15%

0%

FTSE 250 Index* measure 
Up to 50% of an award will vest according to the Company’s ranked TSR performance against 
the constituents of the FTSE 250 index (excluding investment trusts). This is the FTSE Index to 
which the Company belonged at the time of the award.

Level of vesting

At or above the 75th percentile
Above 50th percentile
Straight-line vesting in between above positions
At or below the 50th percentile

* Excluding investment trusts.

50%
15%

0%

In addition to the above TSR conditions, before any award is capable of vesting, there is 
an ‘Underpin’ condition whereby the Committee needs to be satisfied that the underlying 
operational and economic performance of the Company is at a satisfactory level. 

This evaluation includes consideration of ESG factors and safety performance, as well as 
financial performance. Whilst the Committee intends currently to apply similar performance 
conditions including the ‘Underpin’ to any future PCP awards, they are reviewed on an  
annual basis to ensure that the conditions continue to be appropriate and suitably stretching 
for future awards. 

75

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
 
 
Governance

Directors’ remuneration report
Continued

For the PCP awards made in July 2009 
the same performance measures were 
used as set out on the previous page except 
that Northumbrian Water Group was included 
in the sector comparator group (instead 
of National Grid). As this company was 
delisted from the London Stock Exchange 
in October 2011 the Committee included 
the company in the calculation of the index 
up to the date of delisting and excluded
it from that date onwards. 

The calculation of TSR performance 
over the three-year performance period 
(being 1 April 2009 to 1 April 2012) 
for these PCP awards was undertaken 
by Deloitte LLP for the Committee. 
The table below summarises 
the calculation:

Comparator group

Waste/Water index

FTSE 250*

Total vesting

* Excluding investment trusts.

Portion of award

Performance

Percentile rank

Final vesting level

50%

47.7% out-
performance 
against index

–

50%

71 out of 178

60.5%

50.0%

29.3%

79.3%

The Committee was satisfied that the ‘Underpin’ condition referred to overleaf had been  
met and therefore approved the vesting of 79.3% of the July 2009 award as calculated by 
Deloitte with the remaining 20.7% lapsing. Shares equivalent to the value of the dividends 
declared during the Restricted Period were then added to the shares that vested in 
accordance with the terms of the Plan. 

No provision is made for termination 
payments under the service contracts. 
In the event of an early termination 
of a Director’s service contract, 
the Committee’s policy is to ensure 
that any compensation payable (whether 
share-based or cash) reflects the Director’s 
performance and the circumstances of the 
termination. The dates of the contracts are: 

Colin Drummond
David Dupont
Chris Loughlin

5 March 1992
2 January 2003
16 May 2006

Previously Colin Drummond and David 
Dupont participated in the Group’s defined 
benefit pension schemes. Their benefits from 
these schemes are set out in the table 
on page 79.

In determining remuneration arrangements 
for Executive Directors, it is the policy of 
the Committee to give full consideration to 
their impact on the pension schemes’ funds 
and costs of providing individual pension 
arrangements. 

(vi) Provision for pensions 
Colin Drummond and Chris Loughlin
receive an annual payment (payable 
by monthly instalments) equivalent to 30% 
of each of their basic salaries in lieu of the 
provision of pension benefits. David Dupont 
from 3 March 2012 has also been entitled 
to receive a similar benefit but, with
the agreement of the Company, had 
his pension accrued benefit augmented 
by the sum of £94,062 met by the Company 
which has been deducted from the annual 
payment payable in lieu of pension benefit. 

(iv) Other share schemes
Executive Directors are entitled to participate 
in the Company’s Sharesave Scheme and 
Share Incentive Plan. Both are all-employee 
plans to which performance conditions do 
not apply.  

(v) Service contracts
In accordance with Company policy, 
all Executive Directors have service contracts 
subject to one year’s notice. David Dupont’s 
service contract is due to expire when he 
reaches his normal retirement age of 60. 
However it is expected that his contract 
will be extended by agreement between 
him and the Company. Colin Drummond 
and Chris Loughlin reached their normal 
retirement dates on 22 February 2011 
and 20 August 2012 respectively, and have
continued in employment with the Company 
each in the same position as Chief 
Executives of their respective businesses 
and as Directors of the Pennon Group 
Board. Colin Drummond will be retiring 
upon the appointment of his successor 
which is currently expected to be at the end 
of September 2013. His service contract 
will terminate at that time and he will then 
become non-executive Chairman of the 
Viridor board. Chris Loughlin’s service 
contract with the Company continues 
subject to one year’s notice. 

76

Pennon Group Plc Annual Report 2013  
Total shareholder return (TSR) 
TSR
200

175

150

125

100

75

50

2008

2009

2010

2011

2012

2013

Year

Non-executive Directors 
and the Chairman 

The Non-executive Directors’ remuneration 
(excluding that of the Chairman, Ken Harvey) 
consisting of fees only as set out in the 
Implementation Section on page 78, 
is determined by the Board of Directors, 
including the Chairman, but in the absence 
of the other Non-executive Directors. It is 
usually reviewed each year to take account 
of market changes in non-executive 
directors’ fees. For this and subsequent 
years the policy expected to be applied 
in respect of Non-executive Directors’ fees 
will be to set fees at a fair level compared 
with the market, which the Board believes 
is appropriate to attract and retain suitably 
experienced non-executive directors. 

The Chairman’s remuneration is set by 
the Remuneration Committee. The policy 
of the Committee to be applied to the 
Chairman’s fee for this and in subsequent 
years is the same as that for the Non-
executive Directors. In addition to a fee 
the Chairman receives a fully-expensed 
car benefit and health cover. No other 
benefits or remuneration are received 
by the Chairman. 

The Non-executive Directors (excluding 
the Chairman) have contracts for services 
setting out their terms and conditions 
of appointment which are terminable on three 
months’ notice and subject to the Articles 
of Association of the Company. They may 
be extended by agreement between
the Company and the Non-executive 
Directors. No provision is made for any 
termination payment under these contracts. 

Director

Martin Angle

Gerard Connell

Dinah Nichols

Gill Rider

Date of contract

28 November 2008

30 September 2003

10 June 2003

22 June 2012

Pennon
FTSE 250

This graph shows the value, over the  
five-year period ending on 31 March 2013,  
of £100 invested in Pennon Group on  
31 March 2008 compared with the value of 
£100 invested in the FTSE 250 Index. 
The other points plotted are the values 
at intervening financial year-ends. This 
Index is considered appropriate as it is a 
broad equity market index of which the 
Company has been a constituent over most 
of the period covered. The graph has been 
produced in accordance with regulations 
made pursuant to Section 421 of the 
Companies Act 2006.

The Chairman has a contract for services 
dated 1 April 2005 which is subject to 12 
months’ notice to provide the Company 
with reasonable security with regard to his 
ongoing service. No provision is made for any 
termination payments under this contract. 

The contracts for services of the Chairman 
and the Non-executive Directors reflect 
corporate governance best practice 
and, together with the Executive Directors’ 
service contracts, are available for inspection 
at the Company’s registered office during 
normal business hours. 

The dates of the Non-executive 
Directors’ contracts are:  

Expiry date of contract

30 November 2014

31 July 2014

1 August 2013

30 August 2015

77

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
Governance

Directors’ remuneration report
Continued

Implementation of the remuneration policy

Emoluments of Directors 
The salaries/fees of Directors in 2012/13 
were increased by approximately 3%.

The emoluments of individual Directors 
holding office during the period were: 

Director

Salary/ 
fees
(£000)

Performance related 
bonus payable1 
(£000)

Other emoluments2
(£000)

Total 2013 
Year to 31 March
(£000) 

Total 2012 
Year to 31 March
(£000)  

–

37

106

118

–

–

–

–

261

3 In 2012/13 Colin Drummond decided   
  to forego his salary increase in the year 
  and arranged for an equivalent sum  
  (£11,000) to be paid into the Viridor staff  
  welfare fund. The salary he received was  
  therefore £359,000.

No expense allowances chargeable to tax 
or termination or compensation payments 
were made during the year. 

24

136

52

136

–

–

–

–

348

272

543

528

624

57

60

57

31

263

588

618

647

55

58

55

–

2,172

2,284

The base Non-executive Director fee 
in the year was £42,000 per annum. 
The Audit, Remuneration and Sustainability 
Committee chairs were paid fees of £10,000, 
£7,000 and £7,000 per annum respectively 
and members of these Committees received 
£4,000 each.

Chairman

Ken Harvey 

Executive Directors

Colin Drummond 

David Dupont 

Chris Loughlin 

Non-executive Directors

Martin Angle 

Gerard Connell 

Dinah Nichols 

Gill Rider

Total

248

370 3

370

370

57

60

57

31

1,563

1 In addition to the performance-related
  cash bonus, Executive Directors are due  
  to receive a conditional award of shares 
  as referred to in a note to (c) ‘Annual 
  Incentive Bonus Plan – Deferred Bonus  
  Shares (long-term incentive element)’ 
  on page 81. 

2 Other emoluments are car benefit,  
  health cover and cash payments 
  in lieu of pension provision equivalent 
  to 30% of basic salary for each Executive  
  Director. David Dupont’s cash payment 
  was reduced in the year by £86,000 to take  
  account of the balance of the £94,062  
  augmentation to his pension entitlement  
  which he received in 2011/12 and which  
  was reported in last year’s Annual Report. 

78

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
Executive Directors’ pensions 

Defined benefit pensions accrued 
and payable on retirement for Executive 
Directors holding office during 2012/13 were: 

Director

Increase/ 
decrease 
in accrued 
pension 
during 
2012/13
(£000)

Accrued 
pension at 
31 March 
2013
(£000)

Transfer 
value of the 
accrued 
pension at
31 March 
2013
(£000)

Transfer 
value of the 
accrued 
pension at
31 March 
2012
(£000)

Increase
in transfer 
value 
(net of 
Directors’ 
contributions)
(£000)

Increase/ 
decrease in 
accrued 
pension 
during 
2012/13 
(net of 
inflation) 
(£000)

Increase
in pension 
since the date 
the pension 
first became 
payable
(£000)

Increase/ 
decrease
in transfer
value of 
accrued 
pension 
during 
2012/13 
(net of
inflation and 
Directors’ 
contributions) 
(£000)

Colin Drummond

David Dupont 

a

3

-1

b

6

2

c

130

135

d

3,621

4,086

e

3,379

3,918

241

168

f

90

-41

9

2

Colin Drummond and David Dupont were 
both pensioner members of the Pennon 
Group’s pension schemes during the year. 
As such no further benefits were accrued 
and no employee or employer pension 
contributions were paid (other than the 
employer’s deficit reduction contributions). 

The accrued pensions at 31 March 2013 
(column c) therefore show the actual 
pensions in payment at 31 March 2013. 
The increases in accrued pensions over 
the year (column b) are solely as a result 
of indexation of the pensions as set out 
in the Schemes’ Rules. 

The increase in transfer value over 
the year (column f) is as a result of a small 
fall in gilt yields between 31 March 2012 
and 31 March 2013 and because actual 
pension increases awarded in the year 
in accordance with the Schemes’ Rules 
were higher than assumed.

Directors’ share interests 

(a) Shareholdings  
The number of Ordinary shares of the 
Company in which Directors held beneficial 
interests (including those of their connected 
persons) were: 

Director

Ken Harvey 

Colin Drummond 

David Dupont 

Chris Loughlin 

Martin Angle 

Gerard Connell 

Dinah Nichols

Gill Rider 

Ordinary shares 
(40.7p each)
at 31 March 2013

Ordinary shares 
(40.7p each)
at  31 March 2012

26,209

 332,841

316,415

150,766

–

4,098

4,549

–

26,209

 288,163

262,671

97,745

–

4,000

4,549

–

Since 31 March 2013, 1,946 additional 
Ordinary shares (40.7p each) in the Company 
have been acquired by Chris Loughlin as 
a result of participation in the Company’s 
Scrip Dividend Alternative and the 
Company’s Share Incentive Plan, 276 
additional Ordinary shares (40.7p each) 

in the Company have been acquired 
by David Dupont as a result of dividend 
reinvestment in an ISA and 53 additional 
Ordinary shares (40.7p each) in the Company 
have been acquired by Gerard Connell 
as a result of participation in the Company’s 
Scrip Dividend Alternative. 

There have been no other changes 
in beneficial interests or the non-beneficial 
interests of the Directors in the Ordinary 
shares of the Company between 1 April 
2013 and 24 June 2013.

79

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
Governance

Directors’ remuneration report
Continued

Implementation of the remuneration policy
Continued

(b) Performance and Co-investment 
Plan (long-term incentive plan)   
In addition to the above beneficial interests, 
the following Directors have or have had 
a contingent interest in the number 
of Ordinary shares (40.7p each) of the 
Company shown below, representing 
the maximum number of shares to which 
they would become entitled under the plan 
should the relevant criteria be met in full 
or the number of shares which have vested 
under the plan, as appropriate: 

Director
and date 
of award

Colin Drummond

1/7/09 

2/7/10

1/7/11

3/7/12

David Dupont

1/7/09 

2/7/10

1/7/11

3/7/12

Chris Loughlin

1/7/09 

2/7/10

1/7/11

3/7/12

Conditional  
awards  
held at  
1 April 2012

Conditional 
awards 
made 
in year 

Market price 
upon award 
of each 
share in year

Vesting
in year* 

Market price 
of each  
share upon 
vesting 

Conditional 
awards  
held at  
31 March 
2013 

Date of end 
of period for 
qualifying 
conditions to 
be fulfilled

67,831 

63,186

51,432

–

–

–

–

48,145

67,831 

63,186

51,432

–

–

–

–

48,145

64,748 

63,186

51,432

–

–

–

–

48,145

486.50p

546.00p

698.00p

768.50p

486.50p

546.00p

698.00p

768.50p

486.50p

546.00p

698.00p

768.50p

60,437

758.18p

–

–

–

–

–

–

60,437

758.18p

–

–

–

–

–

–

57,690

758.18p

–

–

–

–

–

–

–

63,186

51,432

48,145

–

63,186

51,432

48,145

–

63,186

51,432

48,145

30/6/12

1/7/13

30/6/14

2/7/15

30/6/12

1/7/13

30/6/14

2/7/15

30/6/12

1/7/13

30/6/14

2/7/15

* 79.3% of the July 2009 award shares   
  vested on 6 August 2012 as explained 
  in the section (iii) ‘Long-term incentive plan’  
  on page 75 of this report at a market price 
  of 758.18p per share. Additional shares  
  equivalent in value to such number  
  of shares as could have been acquired  
  by reinvesting the dividends which 
  would otherwise have been received 
  on the vested shares during the Restricted  
  Period of three years were then added 
  to the total number of shares that vested  
  and are included within the vested figures.  
  The balance of the award lapsed. 

80

Pennon Group Plc Annual Report 2013 
(c) Annual Incentive Bonus Plan – 
Deferred Bonus Shares 
(long-term incentive element) 
The following Directors have a contingent 
interest in the number of Ordinary shares 
(40.7p each) of the Company shown below, 
representing the total number of shares 
to which they would become entitled under 
the deferred bonus element of the Annual 
Incentive Bonus Plan (the Bonus Plan) 
at the end of the relevant qualifying period:

Director
and date 
of award

Colin Drummond

29/9/091

27/7/10

27/7/11

27/7/12

David Dupont

29/9/091

27/2/10

27/7/10

27/7/11

27/7/12

Chris Loughlin

29/9/091

27/2/10

27/7/10

27/7/11

27/7/12

Conditional 
awards  
held at  
1 April 2012

Conditional 
awards 
made in 
year 

Market price 
of each 
share upon 
award
in year

Vesting
in year 

Market price 
of each  
share upon 
vesting

Conditional 
awards  
held at  
31 March 
2013 

Date of end 
of period for 
qualifying 
condition to 
be fulfilled

16,730

27,091

–

–

17,880

755

25,938

–

–

19,562

1,261

25,133

–

–

–

–

23,079

12,823

–

–

–

22,365

18,532

–

–

–

22,141

20,650

473.40p

572.50p

725.00p

754.50p

473.40p

524.50p

572.50p

725.00p

754.50p

473.40p

524.50p

572.50p

725.00p

754.50p

14,545

614.37p

–

–

–

–

–

–

15,695

614.37p

–

–

–

–

–

–

–

–

17,377

614.37p

–

–

–

–

–

–

–

–

–

27,091

23,079

12,823

–

755

25,938

22,365

18,532

–

1,261

25,133

22,141

20,650

28/9/12

26/7/13

26/7/14

26/7/15

28/9/12

26/2/132

26/7/13

26/7/14

26/7/15

28/9/12

26/2/132

26/7/13

26/7/14

26/7/15

1 In addition to the awards made on 29 
  September 2009 the Directors also  
  received options pursuant to the Company’s 
  Executive Share Option Scheme 
  (the ESOS), details of which are set out 
  in the table of paragraph (d) on page 82.  
  These awards were made in conjunction  
  with the operation of the Bonus Plan. 
  These ESOS options were exercised 
  by the Directors on 29 September 2012
  and shares from the Bonus Plan equivalent  
  in value to the gain on the ESOS 
  options  were forfeited. Further details 
  of the operation of the ESOS in relation 
  to the Bonus Plan are set out in paragraph  
  (ii) ‘Performance-related bonus’ on page 74. 

2 The qualifying condition in respect of these  
  awards has been met and the awards 
  are in the process of being released. 

During the year the Directors received 
dividends on the above shares in accordance 
with the conditions of the Bonus Plan 
as follows:  
Colin Drummond – £20,088
David Dupont – £21,143
Chris Loughlin – £21,838.

Chris Loughlin received Ordinary shares 
(40.7p each) in the Company as a result 
of participation in the Company’s Scrip 
Dividend Alternative. All these shares 
are included in the figure given for 
the additional Ordinary shares (40.7p each) 
in the Company that he acquired since 
31 March 2013 given on page 79. 

A further conditional award of shares 
will be made in 2013/14 to the value 
of the amount of the performance-related 
cash bonus shown in the Emoluments 
of Directors table on page 78. Paragraph 
(ii) ‘Performance-related bonus’ on page 
74 sets out the provisions relating 
to the conditional award of shares 
pursuant to the Bonus Plan. 

81

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
Governance

Directors’ remuneration report
Continued

Implementation of the remuneration policy
Continued

(d) Executive Share Option Scheme 
The following Directors had a contingent 
interest in the number of options in the 
Ordinary shares (40.7p each) of the 
Company pursuant to the Company’s 
Executive Share Option Scheme shown 
below. Further details relating to the operation 
of the Scheme are set out in paragraph (ii) 
‘Performance-related bonus’ on page 74. 

Director
and date 
of award

Options 
held at 
1 April 2012

Granted
in year

Exercised 
in year

Exercise 
price per 
share

Market 
price of 
each 
share on 
exercising

Market 
value of 
each 
share at 
31 March 
2013

Maturity 
date

Options 
held at 
31 March 
2013

Colin Drummond

29/9/09

David Dupont

29/9/09

Chris Loughlin

29/9/09

6,337

6,337

6,337 

–

–

–

6,337*

473.40p

722.50p

6,337*

473.40p

722.50p

6,337*

473.40p

722.50p 

–

–

–

–

–

–

–

–

–

* All three Executive Directors exercised 
  their options during the year realising 
  a gain of £15,785 each.

(e) Sharesave Scheme 
Details of options to subscribe for Ordinary 
shares (40.7p each) of the Company under 
the all-employee Sharesave Scheme were: 

Director
and date 
of award

Options 
held at 
1 April 2012

Granted
in year

Exercised 
in year

Exercise 
price per 
share

Market 
price of 
each 
share on 
exercising

Market 
value of 
each 
share at 
31 March 
2013

Options 
held at 
31 March 
2013

Exercise 
period/
Maturity 
date

Colin Drummond

6/7/09

29/6/12

David Dupont

3/7/07 

Chris Loughlin

3/7/07

2,351

–

2,3511

–

1,530

–

386.00p

588.00p

735.00p

–

–

–

–

623.00p

1,530

1/9/15 - 28/2/16

3,136

3,136

–

–

3,1362

522.00p

736.50p

3,1363

522.00p

739.50p

–

–

–

–

–

–

1  Colin Drummond’s gain on the exercise of his option was £8,205.
2  David Dupont’s gain on the exercise of his option was £6,727.
3  Chris Loughlin’s gain on the exercise of his option was £6,821.

(f) Share price 
The market price of the Ordinary shares (40.7p 
each) of the Company at 31 March 2013 was 
623.00p (2012 711.50p) and the range during 
the year was 598.00p to 796.00p (2011/12 
620.00p to 737.50p).

82

Pennon Group Plc Annual Report 2013 
Single Total Figure Table (£000) 
The information below is not provided 
for the Chairman or the other Non-executive 
Directors due to them not being participants 
in any of the Group’s incentive plans 
(as permitted by the latest draft of the 
new remuneration reporting regulations 
(‘the draft regulations’)). The information 
provided is based upon the Company’s 
interpretation of the draft regulations.

Director
(

i
(£000)

ii
(£000)

iii
(£000)

iv
(£000)

v
(£000)

Total 2013 
Year to 31 March
(£000)

Executive Directors

Colin Drummond 

David Dupont 

Chris Loughlin 

370

370

370

25

27

25

111

25

111

37

106

118

583

591

582

1,126

1,119

1,206

The headings i to v above are as follows:
i   Total amount of salary and fees. 
ii  All taxable benefits.
iii  All pension related benefits (cash  
    in lieu of pension). 
iv  Money or other assets received 
    or receivable as a result of achievement 
    of performance conditions in 2012/13  
    only (cash bonus). 
v  Money or other assets received 
    or receivable in 2012/13 or shortly 
    thereafter relating to 2012/13 
    and previous reporting periods (cash 
    in lieu of dividend on Deferred Bonus  
    Shares; 2009 Deferred Bonus Shares 
    and PCP vesting; and ESOS exercise).

Basis of preparation
The Directors’ remuneration report has been prepared in accordance with the Companies Act 2006 and The Large and Medium-sized 
Companies and Groups (Accounts and Reports) Regulations 2008 (the Regulations) and meets the relevant requirements of the FSA Listing 
Rules. In accordance with the Regulations, the following sections of the Directors’ remuneration report are subject to audit: emoluments of 
Directors; Executive Directors’ pensions; and Directors’ share interests (including long-term incentive plan and bonus plan awards and their 
vesting criteria and executive share options and sharesave) for which the independent auditors’ opinion thereon is expressed on page 85. 
The other sections are not subject to audit nor are the pages referred to from within the audited sections. 

The Directors’ remuneration report was approved by the Board of Directors and signed on its behalf by:

Martin Angle 
Chairman of the Remuneration Committee 
25 June 2013 

83

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
 
 
Governance

Independent auditors’ report

Independent auditors’ report to the members of Pennon Group Plc 
We have audited the financial statements of Pennon Group Plc for the year ended 31 March 2013 
which comprise the Consolidated Income Statement, the Consolidated statement of comprehensive 
income, the Group and Company Balance sheets, the Group and Company Statements of changes 
in equity, the Group and Company Cash flow statements and the related notes. The financial reporting 
framework that has been applied in their preparation is applicable law and International Financial 
Reporting Standards (IFRSs) as adopted by the European Union and, as regards the parent company 
financial statements, as applied in accordance with the provisions of the Companies Act 2006.

Respective responsibilities of directors and auditors 
As explained more fully in the Directors’ Responsibilities Statement on pages 70 to 71, the directors are responsible for the preparation 
of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion 
on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards 
require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. 

This report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance with Chapter 3 
of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for 
any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed 
by our prior consent in writing.

Scope of the audit of the financial statements 
An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable 
assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an 
assessment of: whether the accounting policies are appropriate to the Group’s and the parent company’s circumstances and have been 
consistently applied and adequately disclosed; the reasonableness of significant accounting estimates made by the directors; and the 
overall presentation of the financial statements.

In addition, we read all the financial and non-financial information in the annual report and accounts to identify material inconsistencies 
with the audited financial statements. If we become aware of any apparent material misstatements or inconsistencies we consider the 
implications for our report.

Opinion on financial statements 
In our opinion: 
•  The financial statements give a true and fair view of the state of the Group’s and of the parent company’s affairs as at 31 March 2013  
  and of the Group’s profit and Group’s and parent company’s cash flows for the year then ended
•  The Group financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union 
•  The parent company financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union  
  and as applied in accordance with the provisions of the Companies Act 2006; and
•  The financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the  
  Group financial statements, Article 4 of the lAS Regulation.

84

Pennon Group Plc Annual Report 2013Opinion on other matters prescribed by the Companies Act 2006 
In our opinion: 
•  The part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with 

the Companies Act 2006

•  The information given in the Directors’ Report for the financial year for which the financial statements are prepared 

is consistent with the financial statements; and

•  The information given in the Corporate Governance Report set out on pages 60 to 61 and with respect to internal control and risk  
  management systems set out on pages 64 to 71 and about share capital structures is consistent with the financial statements.

Matters on which we are required to report by exception 
We have nothing to report in respect of the following: 
Under the Companies Act 2006 we are required to report to you if, in our opinion: 
•  Adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from  
  branches not visited by us; or 
•  The parent company financial statements and the part of the Directors’ remuneration report to be audited are not in agreement with the   
  accounting records and returns; or 
•  Certain disclosures of directors’ remuneration specified by law are not made; or 
•  We have not received all the information and explanations we require for our audit; or
•  A corporate governance statement has not been prepared by the parent company.

Under the Listing Rules we are required to review: 
•  The Directors’ statement, set out on page 70, in relation to going concern;
•  The parts of the Corporate Governance Statement relating to the Company’s compliance with the nine provisions
  of the UK Corporate Governance Code specified for our review; and
•  Certain elements of the report to shareholders by the Board on Directors’ remuneration.

David Charles (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP  
Chartered Accountants and Statutory Auditors 
Bristol
25 June 2013

85

South West WaterViridorGroupFinancial statementsPennon Group Plc Annual Report 2013GovernanceGroup overview 
 
 
Financial Statements

Consolidated income statement
For the year ended 31 March 2013

Revenue 

Operating costs 

Manpower costs 

Raw materials and consumables used 

Other operating expenses 

Depreciation, amortisation and impairment

Operating profit 

Finance income 

Finance costs 

Net finance costs

Share of post-tax profit from joint ventures 

Profit before tax 

Taxation (charge)/credit

Profit for the year 

Profit attributable to ordinary shareholders’ equity 

Earnings per share (pence per share) 

– Basic 

– Diluted 

Before 
exceptional 
items 
2013 
£m

1,201.1

Notes

5

7

(158.6)

(125.2)

(521.8)

(149.2)

246.3

127.6

(181.5)

(53.9)

5.8

198.2

(31.1)

167.1

167.1

5

8

8

8

20

5

9

11

Exceptional 
items 
(Note 6) 
2013 
£m

–

–

–

(104.9)

(84.0)

(188.9)

15.4

(2.9)

12.5

–

(176.4)

36.2

(140.2)

(140.2)

Consolidated statement of comprehensive income
For the year ended 31 March 2013

Notes

30 

20 

9, 31 

36 

Before 
exceptional 
items 
2013 
£m

Exceptional 
items 
(Note 6) 
2013 
£m

167.1

(140.2)

(15.1)

(0.9)

2.7

2.7

(10.6)

156.5

156.5

–

2.9

–

(0.7)

2.2

(138.0)

(138.0)

Profit for the year

Other comprehensive loss

Actuarial losses on defined benefit pension schemes

Cash flow hedges

Share of other comprehensive profit/(loss) from joint ventures

Deferred tax credit/(charge) on items taken directly to or transferred 

from equity 

Other comprehensive (loss)/gain for the year net of tax

Total comprehensive income for the year

Total comprehensive income attributable to ordinary shareholders’ equity 

The notes on pages 91 to 142 form part of these financial statements.

86

Total 
2013 
£m

2012 
£m

1,201.1

1,233.1

(158.6)

(125.2)

(626.7)

(233.2)

57.4

143.0

(184.4)

(41.4)

5.8

21.8

5.1

26.9

26.9

7.4

7.4

Total 
2013 
£m

26.9

(15.1)

2.0

2.7

2.0

(8.4)

18.5

18.5

(155.4)

(133.9)

(528.0)

(147.0)

268.8

119.3

(191.6)

(72.3)

4.0

200.5

(28.1)

172.4

172.4

48.1

47.8

2012 
£m

172.4

(51.7)

(24.7)

(5.4)

16.0

(65.8)

106.6

106.6

Pennon Group Plc Annual Report 2013 
 
Balance sheets
At 31 March 2013

Assets

Non-current assets

Goodwill
Other intangible assets
Property, plant and equipment
Other non-current assets 
Deferred tax assets
Derivative financial instruments
Investments in subsidiary undertakings
Investments in joint ventures

Current assets
Inventories
Trade and other receivables
Financial assets at fair value through profit
Derivative financial instruments
Current tax recoverable
Cash and cash deposits

Liabilities

Current liabilities

Borrowings
Derivative financial instruments
Trade and other payables
Current tax liabilities
Provisions

Net current assets/(liabilities) 

Non-current liabilities
Borrowings
Other non-current liabilities
Financial liabilities at fair value through profit
Derivative financial instruments
Retirement benefit obligations
Deferred tax liabilities
Provisions

Net assets

Equity

Share capital
Share premium account
Capital redemption reserve
Retained earnings and other reserves

Total ordinary shareholders’ equity

Perpetual capital securities

Total equity

Group

Company

Notes

2013 
£m

2012
(Restated 
note 40)  
£m

 2013 
£m

2012 
£m

15
16
17
19
31
23
20
20

21
22
24
23
27

25

28
23
26
27
32

28
29
24
23
30
31
32

33
34
35
36

37

339.0
12.5
3,279.6
183.3
–
31.0
–
0.1

3,845.5

10.5
267.7
1.2
10.5
–

634.5

924.4

(138.6)
(21.7)
(277.2)
(67.0)
(40.6)

(545.1)

379.3

(2,504.6)
(77.9)
(23.0)
(31.5)
(109.7)
(243.1)
(170.7)

(3,160.5)

1,064.3

149.2
7.0
144.2
469.1

769.5

294.8

1,064.3

326.5
22.0
3,083.6
138.4
–
21.9
–
0.1

3,592.5

9.0
238.5
0.5
9.7
–

425.3

683.0

(325.5)
(16.6)
(242.5)
(60.3)
(26.3)

(671.2)

11.8

(2,204.4)
(76.9)
(16.7)
(32.0)
(98.6)
(277.3)
(76.3)

(2,782.2)

822.1

148.2
8.0
144.2
521.7

822.1

–

822.1

–
–
0.2
502.5
2.3
–
1,323.3
–

1,828.3

–
136.3
–
9.7
–

398.9

544.9

(357.1)

–
(7.7)
(18.9)
–

(383.7)

161.2

(692.7)
(8.7)
–
–
(8.7)
–
–

(710.1)

1,279.4

149.2
7.0
144.2
684.2

984.6

294.8

1,279.4

–
–
0.2
352.0
4.6
–
1,172.1
–

1,528.9

–
91.7
–
8.9
2.6

158.9

262.1

(534.4)

–
(10.8)
–
–

(545.2)

(283.1)

(356.8)
(8.7)
–
–
(7.8)
–
–

(373.3)

872.5

148.2
8.0
144.2
572.1

872.5

–

872.5

The notes on pages 91 to 142 form part of these financial statements. 
The financial statements on pages 86 to 142 were approved by the Board of Directors and authorised for issue on 25 June 2013 and were signed on its behalf by:

K G Harvey, Chairman, Pennon Group Plc, Registered Office: Peninsula House, Rydon Lane, Exeter, Devon, England EX2 7HR. Registered in England Number 2366640

87

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
Retained 
earnings 
and other 
reserves
(Note 36)
£m

Perpetual 
capital 
securities 
(Note 37)
£m

479.1

172.4

(65.8)

106.6

(88.2)

19.1

3.5

(0.3)

1.9

(64.0)

521.7

26.9

(8.4)

18.5

(96.0)

18.1

3.1

–

(0.9)

4.6

(71.1)

469.1

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

294.8

–

–

294.8

294.8

Total
equity
£m

779.5

172.4

(65.8)

106.6

(88.2)

19.1

3.5

(0.3)

1.9

(64.0)

822.1

26.9

(8.4)

18.5

(96.0)

18.1

3.1

294.8

(0.9)

4.6

223.7

1,064.3

–

–

–

–

–

–

–

–

–

144.2

–

–

–

–

–

–

–

–

–

–

144.2

Share
capital
(Note 33)
£m

147.0

Share
premium 
account
(Note 34)
£m

Capital 
redemption 
reserve
(Note 35)
£m

9.2

144.2

Financial Statements

Statements of changes in equity
For the year ended 31 March 2013

Group

At 1 April 2011

Profit for the year

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip   

Dividend Alternative

Adjustment in respect of share-based payments (net of tax)

Own shares acquired by the Pennon Employee Share Trust 

in respect of share options granted

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2012

Profit for the year

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip  

Dividend Alternative

–

–

–

–

–

–

–

–

1.2

(1.2)

–

–

–

1.2

148.2

–

–

–

–

–

–

–

(1.2)

8.0

–

–

–

–

1.0

(1.0)

Adjustment in respect of share-based payments (net of tax)

Issue of perpetual capital securities

Own shares acquired by the Pennon Employee Share Trust 

in respect of share options granted

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2013

–

–

–

–

1.0

149.2

The notes on pages 91 to 142 form part of these financial statements.

–

–

–

–

(1.0)

7.0

88

Pennon Group Plc Annual Report 2013Company

At 1 April 2011

Profit for the year (note 10)

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Share
capital
(Note 33)
£m

147.0

Share
premium 
account
(Note 34)
£m

Capital 
redemption 
reserve
(Note 35)
£m

9.2

144.2

Retained 
earnings 
and other 
reserves
(Note 36)
£m

Perpetual 
capital 
securities 
(Note 37)
£m

–

–

–

–

–

–

–

–

Adjustment for shares issued under the Scrip  

Dividend Alternative

1.2

(1.2)

Adjustment in respect of share-based payments (net of tax)

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2012

Profit for the year (note 10)

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip 

Dividend Alternative

Adjustment in respect of share-based payments (net of tax)

Issue of perpetual capital securities

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2013

The notes on pages 91 to 142 form part of these financial statements.

–

–

1.2

148.2

–

–

–

–

–

–

(1.2)

8.0

–

–

–

–

1.0

(1.0)

–

–

–

1.0

149.2

–

–

–

(1.0)

7.0

–

–

–

–

–

–

–

–

144.2

–

–

–

–

–

–

–

–

–

144.2

525.8

116.3

(3.6)

112.7

(88.2)

19.1

0.8

1.9

(66.4)

572.1

185.7

(1.1)

184.6

(96.0)

18.1

0.8

–

4.6

(72.5)

684.2

Total
equity
£m

826.2

116.3

(3.6)

112.7

(88.2)

19.1

0.8

1.9

(66.4)

872.5

185.7

(1.1)

184.6

(96.0)

18.1

0.8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

294.8

294.8

–

294.8

294.8

4.6

222.3

1,279.4

89

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewGroup

Company

Notes

2013 
£m

2012
£m

2013 
£m

2012 
£m

38

38

45

40

20

33

37

25

25

341.1

(75.8)

(18.5)

246.8

26.0

8.5

(14.8)

–

–

0.3

324.7

(74.5)

(41.4)

208.8

13.2

–

(29.2)

–

(13.4)

3.6

(397.2)

(262.2)

4.5

4.6

(372.7)

(283.4)

4.6

294.8

(0.9)

(21.0)

409.9

(267.2)

85.0

(103.1)

(77.9)

324.2

198.3

292.2

490.5

1.9

–

(0.3)

(0.1)

25.0

(71.0)

79.5

(14.0)

(69.1)

(48.1)

(122.7)

414.9

292.2

(205.2)

(23.4)

26.7

(201.9)

30.3

177.6

–

18.9

(22.7)

2.6

(1.2)

23.3

117.5

–

(151.2)

(140.1)

–

–

(0.1)

–

56.6

4.6

294.8

–

–

409.9

(246.1)

–

–

(77.9)

385.3

240.0

157.5

397.5

–

–

–

–

0.7

1.9

–

–

–

25.0

(35.0)

–

–

(69.1)

(77.2)

(77.7)

235.2

157.5

Financial Statements

Cash flow statements
For the year ended 31 March 2013

Cash flows from operating activities

Cash generated/(outflow) from operations 

Interest paid 

Tax (paid)/repaid

Net cash generated/(outflow) from operating activities 

Cash flows from investing activities

Interest received 

Dividends received 

Acquisition of subsidiary undertakings (net of cash acquired)

Investments in subsidiary undertakings 

Loans advanced to joint ventures 

Loan repayments received from joint ventures

Purchase of property, plant and equipment 

Proceeds from sale of property, plant and equipment 

Net cash (used in)/received from investing activities 

Cash flows from financing activities

Proceeds from treasury shares re-issued 

Proceeds from issue of perpetual capital securities

Purchase of Ordinary shares by the Pennon 
Employee Share Trust

Deposit of restricted funds (net) 

Proceeds from new borrowing 

Repayment of borrowings 

Finance lease sale and lease back 

Finance lease principal repayments

Dividends paid 

Net cash received from/(used in) financing activities 

Net increase/(decrease) in cash and cash equivalents 

Cash and cash equivalents at beginning of the year 

Cash and cash equivalents at end of the year 

The notes on pages 91 to 142 form part of these financial statements.

90

Pennon Group Plc Annual Report 2013 
 
Notes to the financial statements 

1. General information
Pennon Group Plc is a company registered in the United Kingdom under the Companies Act 2006. The address of the registered office is given 
on page 87. Pennon Group’s business is operated through two main subsidiaries. South West Water Limited holds the water and sewerage 
services appointments for Devon, Cornwall and parts of Dorset and Somerset. Viridor Limited’s business is recycling, renewable energy 
and waste management.

2. Principal accounting policies
The principal accounting policies adopted in the preparation of these financial statements are set out below. These policies have been consistently 
applied to all the years presented.

(a) Basis of preparation
These financial statements have been prepared on the historical cost accounting basis (except for fair value items, principally acquisitions, transfers 
of assets from customers and derivatives as described in accounting policy notes (b), (v) and (n) respectively) and in accordance with International 
Financial Reporting Standards (IFRS) and interpretations of the IFRS Interpretations Committee as adopted by the European Union, and with those 
parts of the Companies Act 2006 applicable to companies reporting under IFRS. A summary of the principal accounting policies is set out below, 
together with an explanation where changes have been made to previous policies on the adoption of new accounting standards and interpretations 
in the year.

The going concern basis has been adopted in preparing these financial statements as stated by the Directors on page 70.

New or revised standards or interpretations which were mandatory for the first time in the year beginning 1 April 2012 did not have a material impact 
on the net assets or results of the Group.

For the preparation of these financial statements IFRS 11 Joint Arrangements and IAS 19 (Revised) Employee Benefits were in issue, but not yet 
effective. IFRS 11 is relevant to the Group, but it is not expected to have a material effect on the results or net assets, as the Group currently 
consolidates joint ventures on an equity basis. 

The Directors anticipate that the adoption of IAS 19 (Revised) Employee Benefits on 1 April 2013 will have a material impact on the financial statements 
of the Group. In the year to 31 March 2014 the revised standard is expected to result in a net finance cost of £4 million and a further £1 million is 
expected to be charged to operating profit to recognise administration costs as they are incurred. Pension liabilities will reduce by £10 million as at  
31 March 2013 as a result of the change.

Other standards and interpretations in issue, but not yet effective, are not expected to have a material effect on the Group’s net assets or results.

The preparation of financial statements in conformity with IFRS requires the use of estimates and assumptions which affect the reported amounts 
of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. 
Although these estimates are based on management’s best assessment of the amounts, actual events or actions and results may ultimately differ 
from those estimates.

(b) Basis of consolidation
The Group financial statements include the results of Pennon Group Plc and its subsidiaries, joint ventures and associate undertakings.
The results of subsidiaries, joint ventures and associate undertakings are included from the date of acquisition or incorporation, and excluded 
from the date of disposal. The results of subsidiaries are consolidated where the Group has the power to control the financial and operating policies 
of a subsidiary. The results of joint ventures and associate undertakings are accounted for on an equity basis.

Intra-group trading and loan balances and transactions are eliminated on consolidation.

The acquisition method of accounting is used to account for the purchase of subsidiaries. The excess of the value transferred to the seller in return 
for control of the acquired business, together with the fair value of any previously held equity interest in that business over the Group’s share of the fair 
value of the identifiable net assets, is recorded as goodwill (note 40).

(c) Revenue recognition
Revenue represents the fair value of consideration receivable, excluding value added tax, trade discounts and inter company sales, in the ordinary 
course of business for goods and services provided.

Revenue is recognised once the services or goods have been provided to the customer.

Income from main water and waste water charges includes billed amounts for estimated usage and also an estimation of the amount of unbilled 
charges at the year-end based upon a defined methodology reflecting historical consumption and current tariffs.

Income from electricity generated from waste management landfill gas production during the year includes an estimation of the amount to be received 
under Renewables Obligation Certificates.

Accrued income from waste management contracts at the balance sheet date is recognised using management’s expectation of amounts 
to be subsequently billed for services rendered to the client in accordance with the terms of the contract.

Income from recycling activities within waste management includes amounts based upon market prices for recyclate products and industry schemes 
for waste electrical and electronic equipment (‘WEEE’ notes) and packaging volumes (‘PRNs’) processed.

Revenue from long-term service concession arrangements is recognised based on the fair value of work performed. Where an arrangement includes 
more than one service, such as construction and operation of waste management facilities, revenue and profit are recognised in proportion to a fair 
value assessment of the total contract value split across the services provided.

(d) Landfill tax
Landfill tax is included within both revenue and operating costs. 

91

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

2. Principal accounting policies Continued 

(e) Segmental reporting 
Each of the Group’s business segments provides services which are subject to risks and returns which are different from those of the other business 
segments. The Group’s internal organisation and management structure and its system of internal financial reporting is based primarily on business 
segments. The reportable business segments comprise the regulated water and sewerage services undertaken by South West Water Limited 
and the waste management business of Viridor Limited. Segmental revenue and results include transactions between businesses. Inter-segmental 
transactions are eliminated on consolidation.

(f) Goodwill
Goodwill arising on consolidation from the acquisition of subsidiary and joint venture undertakings represents the excess of the purchase consideration 
over the fair value of net assets acquired, less any subsequent impairment charges.

Goodwill is recognised as an asset and reviewed for impairment at least annually. Any impairment is recognised immediately in the income statement 
and is not subsequently reversed. For the purpose of impairment testing, goodwill acquired in a business combination is allocated to each of the cash 
generating units or group of cash generating units, that is expected to benefit from the synergies of the combination. Each unit or group of units 
to which goodwill is allocated represents the lowest level within the entity at which the goodwill is monitored for internal reporting purposes. 
Goodwill is allocated and monitored at the reportable operating segment level. Further details are contained in accounting policy (j).

When a subsidiary or joint venture undertaking is sold, the profit or loss on disposal is determined after including the attributable amount 
of unamortised goodwill.

(g) Other intangible assets
Other intangible assets acquired in a business combination are capitalised at fair value at the date of acquisition. Following initial recognition, finite life 
intangible assets are amortised on a straight-line basis over their estimated useful economic lives, with the expense charged to the income statement 
through operating costs.

(h) Property, plant and equipment
i) Infrastructure assets (being water mains and sewers, impounding and pumped raw water storage reservoirs, dams, pipelines and sea outfalls)
Infrastructure assets were included at fair value on transition to IFRS and subsequent additions are recorded at cost less accumulated depreciation 
and impairment charges. Expenditure to increase capacity or enhance infrastructure assets is capitalised where it can be reliably measured 
and it is probable that incremental future economic benefits will flow to the Group. The cost of day-to-day servicing of infrastructure components 
is recognised in the income statement as it arises.

Infrastructure assets are depreciated evenly over their useful economic lives, and are principally: 

Dams and impounding reservoirs

Water mains

Sewers

200 years

40 – 100 years

40 – 100 years

Assets in the course of construction are not depreciated until commissioned.

ii) Landfill sites 
Landfill sites are included within land and buildings at cost less accumulated depreciation. Cost includes acquisition and development expenses. 
The cost of a landfill site is depreciated to its residual value (which is linked to gas production at the site post-closure) over its estimated operational 
life taking account of the usage of void space.

iii) Landfill restoration
Where the obligation to restore a landfill site is an integral part of its future economic benefits, a non-current asset within property, plant and equipment 
is recognised. The asset recognised is depreciated based on the usage of void space.

iv) Other assets (including property, overground plant and equipment)
Other assets are included at cost less accumulated depreciation.

Freehold land is not depreciated. Other assets are depreciated evenly to their residual value over their estimated economic lives, and are principally:

Land and buildings – Freehold buildings

30 – 60 years

Land and buildings – Leasehold buildings

Over the estimated economic lives or the 
finance lease period, whichever is the shorter

Operational properties

Fixed plant

Vehicles, mobile plant and computers

40 – 80 years

20 – 40 years

3 – 10 years

Assets in the course of construction are not depreciated until commissioned.

The cost of assets includes directly attributable labour and overhead costs which are incremental to the Group. Borrowing costs directly attributable 
to the construction of a qualifying asset (an asset necessarily taking a substantial period of time to be prepared for its intended use) are capitalised 
as part of the asset. Assets transferred from customers are recognised at fair value as set out in accounting policy (v).

Asset lives and residual values are reviewed annually.

Gains and losses on disposal are determined by comparing sale proceeds with carrying amounts. These are included in the income statement.

92

Pennon Group Plc Annual Report 2013(i) Leased assets
Assets held under finance leases are included as property, plant and equipment at the lower of their fair value at commencement or the present 
value of the minimum lease payments, and are depreciated over their estimated economic lives or the finance lease period, whichever is the shorter. 
The corresponding liability is recorded as borrowings. The interest element of the rental costs is charged against profits using the actuarial method 
over the period of the lease.

Rental costs arising under operating leases are charged against profits in the year they are incurred.

(j) Impairment of non-financial assets
Assets with an indefinite useful life are not subject to amortisation and are tested annually for impairment, or whenever events or changes 
in circumstance indicate that the carrying amount may not be recoverable.

Assets subject to amortisation or depreciation are tested for impairment whenever events or changes in circumstances indicate that the carrying 
amount may not be recoverable.

An impairment loss is recognised for the amount by which an asset’s carrying amount exceeds its recoverable amount. The recoverable amount
is the higher of an asset’s fair value, less costs to sell, and value in use. For the purposes of assessing impairment, assets are grouped at the lowest 
levels for which there are separately identifiable cash flows (cash generating units). Value in use represents the present value of projected future cash 
flows expected to be derived from a cash generating unit, discounted using a pre-tax discount rate which reflects an assessment of the market cost 
of capital of the cash generating unit.

Impairments are charged to the income statement in the year in which they arise.

Non-financial assets other than goodwill that have been impaired are reviewed for possible reversal of the impairment at each reporting date.

(k) Investment in subsidiary undertakings
Investments in subsidiary undertakings are initially recorded at cost, being the fair value of the consideration paid. Subsequently, investments 
are reviewed for impairment on an individual basis annually or if events or changes in circumstances indicate that the carrying value may not 
be fully recoverable.

(l) Investment in joint ventures
Joint ventures are entities over which the Group exercises joint control. Investments in joint ventures are accounted for using the equity method 
of accounting. Any excess of the cost of acquisition over the Group’s share of the fair values of the identifiable net assets of the joint venture 
at the date of acquisition is recognised as goodwill and is included in the carrying value of the investment in the joint venture.

The carrying value of the Group’s investment is adjusted for the Group’s share of post-acquisition profits or losses recognised in the income statement 
and statement of comprehensive income. Losses of a joint venture in excess of the Group’s interest are not recognised unless the Group has a legal 
or constructive obligation to fund those losses.

(m) Cash and cash deposits
Cash and cash deposits comprise cash in hand and short-term deposits held at banks. Bank overdrafts are shown within current borrowings. 

(n) Derivatives and other financial instruments
The Group classifies its financial instruments in the following categories:

i) Loans and receivables
All loans and borrowings are initially recognised at fair value, net of transaction costs incurred. Following initial recognition interest-bearing loans 
and borrowings are subsequently stated at amortised cost using the effective interest method.

Gains and losses are recognised in the income statement when the instruments are derecognised or impaired. Premia, discounts and other costs 
and fees are recognised in the income statement through the amortisation process.

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 12 months 
after the balance sheet date.

The fair value of the liability component of a convertible bond is determined using the market interest rate for an equivalent non-convertible bond. 
This amount is recorded as a liability on an amortised cost basis using the effective interest method until extinguished on conversion or maturity 
of the bonds. The remainder of the proceeds are allocated to the conversion option. This is recognised in shareholders’ equity.

ii) Trade receivables
Trade receivables do not carry any interest receivable and are recognised initially at fair value and subsequently at amortised cost using the effective 
interest method, less provision for impairment. A provision for impairment of trade receivables is established when there is objective evidence that 
the Group will not be able to collect all amounts due in accordance with the original terms of the receivables.

iii) Trade payables
Trade payables are not interest-bearing and are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method.

iv) Service concession arrangements
Where the provision of waste management services is performed through a contract with a public sector entity which controls a significant residual 
interest in asset infrastructure at the end of the contract, then consideration is treated as contract receivables, split between profit on the construction 
of assets, operation of the service and the provision of finance which is recognised in notional interest within finance income.

93

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

2. Principal accounting policies Continued 

v) Derivative financial instruments and hedging activities
The Group uses derivative financial instruments, principally interest rate swaps and foreign exchange forward contracts, to hedge risks associated 
with interest rate and exchange rate fluctuations. Derivative instruments are initially recognised at fair value on the date the derivative contract 
is entered into and subsequently remeasured at fair value for the reported balance sheet.

The Group designates certain hedging derivatives as either:
–  a hedge of a highly probable forecast transaction or change in the cash flows of a recognised asset or liability (a cash flow hedge), or
–  a hedge of the exposure to change in the fair value of a recognised asset or liability (a fair value hedge).

The gain or loss on remeasurement is recognised to the income statement except for cash flow hedges which meet the conditions for hedge 
accounting, when the portion of the gain or loss on the hedging instrument which is determined to be an effective hedge is recognised directly 
in equity, and the ineffective portion in the income statement. The gains or losses deferred in equity in this way are subsequently recognised
in the income statement in the same period in which the hedged underlying transaction or firm commitment is recognised in the income statement.

In order to qualify for hedge accounting the Group is required to document in advance the relationship between the item being hedged 
and the hedging instrument. The Group is also required to document and demonstrate an assessment of the relationship between the hedged 
item and the hedging instrument which shows that the hedge will be highly effective on an ongoing basis. This effectiveness testing is reperformed 
at the end of each reporting period to ensure that the hedge remains highly effective.

Where a non-derivative transaction or series of transactions with the same counterparty has the aggregate effect in substance of a derivative 
instrument, the transaction or series of transactions shall be recognised as a single derivative instrument at fair value with associated movements 
recorded in the income statement.

The full fair value of a hedging derivative is classified as a non-current asset or liability when the remaining maturity of the hedged item is more 
than one year, and as a current asset or liability when the remaining maturity of the hedged item is less than one year.

Derivative financial instruments deemed held for trading which do not qualify for hedge accounting are classified as a current asset or liability 
with any change in fair value recognised immediately in the income statement.

vi) Financial instruments at fair value through profit
Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which has been designated 
in a fair value hedging relationship. The fair values of these financial instruments are initially recognised on the date the hedging relationship is entered 
into and subsequently remeasured at each subsequent balance sheet date. The gain or loss on remeasurement for the period is recognised in the 
income statement.

(o) Taxation including deferred tax
The tax charge for the year comprises current and deferred tax. Tax is recognised in the income statement, except to the extent that it relates 
to items recognised in the statement of comprehensive income or directly in equity. In this case the tax is also recognised in the statement 
of comprehensive income or directly in equity.

Current tax is calculated on the basis of tax laws enacted or substantively enacted at the balance sheet date. Management periodically evaluates tax 
items subject to interpretation and establishes full provisions on individual tax items where in the judgement of management the position is uncertain.

The Group includes a number of companies, including the parent company, which are part of a tax group for certain aspects of the tax legislation. One 
of these aspects relates to group relief whereby current tax liabilities can be offset by current tax losses arising in other companies within the same tax 
group. Payment for group relief is made equal to the tax benefit and amounts are included within the current tax disclosures.

Deferred tax is provided in full on temporary differences between the carrying amount of assets and liabilities in the financial statements 
and the tax base, except if it arises from initial recognition of an asset or liability in a transaction, other than a business combination, that at the time 
of the transaction affects neither accounting nor taxable profit or loss. Deferred tax assets are recognised only to the extent that it is probable that 
future taxable profits will be available against which the assets can be realised. Deferred tax is determined using the tax rates enacted or substantively 
enacted at the balance sheet date, and expected to apply when the deferred tax liability is settled or the deferred tax asset is realised.

(p) Provisions
Provisions are made where there is a present legal or constructive obligation as a result of a past event and it is probable that there will be an outflow 
of economic benefits to settle this obligation and a reliable estimate of this amount can be made. Where the effect of the time value of money is 
material the current amount of a provision is the present value of the expenditures expected to be required to settle obligations. The unwinding 
of the discount to present value is included as notional interest within finance costs.

The Group’s policies on specific provisions are:

i) Landfill restoration costs
Provisions for the cost of restoring landfill sites are made when the obligation arises. Where the obligation recognised as a provision gives access 
to future economic benefits, an asset in property, plant and equipment is recognised. Provisions are otherwise charged against profits based 
on the usage of void space.

ii) Environmental control and aftercare costs
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period thereafter. Provision 
for all such costs is made over the operational life of the site and charged to the income statement on the basis of the usage of void space at the site. 
Further provisions required after the operational life of a site are recognised immediately in the income statement.

iii) Onerous contracts
Where the unavoidable costs of meeting a contract’s obligations exceed the economic benefits derived from that contract, the unavoidable costs, 
less revenue anticipated under the terms of the contract, are recognised as a provision and charged to the income statement. An impairment loss 
on any assets dedicated to that contract is also recognised as described in accounting policy (j). 

94

Pennon Group Plc Annual Report 2013(q) Share capital and treasury shares
Ordinary shares are classified as equity.

Where the Company purchases the Company’s equity share capital (treasury shares) the consideration paid, including any directly attributable costs, 
is deducted from equity until the shares are cancelled or re-issued. Where such shares are subsequently re-issued any consideration received, 
net of any directly attributable transaction costs, is included in equity.

The Group balance sheet includes the shares held by the Pennon Employee Share Trust, relating to employee share-based payments, which have 
not vested at the balance sheet date. These are shown as a deduction from shareholders’ equity until such time as they vest.

(r) Dividend distributions 
Dividend distributions are recognised as a liability in the financial statements in the period in which the dividends are approved by the Company’s 
shareholders. Interim dividends are recognised when paid; final dividends when approved by shareholders at the Annual General Meeting.

(s) Employee benefits
i) Retirement benefit obligations
The Group operates defined benefit and defined contribution pension schemes.

Defined benefit pension schemes
Defined benefit pension scheme assets are measured using bid price. Defined benefit pension scheme liabilities are measured by independent 
actuaries who advise on the selection of Directors’ best estimates. The projected unit credit method is employed and liabilities discounted 
at the current rate of return on high quality corporate bonds of equivalent term to the liabilities. The increase in liabilities of the Group’s defined 
benefit pension schemes, expected to arise from employee service in the year, is charged against operating profit.

The expected return on scheme assets and the increase during the year in the present value of scheme liabilities are shown in notional interest within 
finance income and cost.

Changes in benefits granted by the employer are recognised immediately as past service cost in the income statement.

Actuarial gains and losses arising from experience items and changes in actuarial assumptions are charged or credited to equity in the statement 
of comprehensive income.

Defined contribution scheme
Costs of the defined contribution pension scheme are charged to the income statement in the year in which they arise.

ii) Share-based payment
The Group operates a number of equity-settled share-based payment plans for employees. The fair value of the employee services required 
in exchange for the grant is recognised as an expense over the vesting period of the grant.

Fair values are calculated using an appropriate pricing model. Non market-based vesting conditions are adjusted for in assumptions as to the number 
of shares which are expected to vest. 

(t) Pre-contract and development costs
Pre-contract and development costs including bid costs are expensed as incurred, except where it is probable that the contract will be awarded 
or the development completed, in which case they are recognised as an asset which is amortised to the income statement over the life of the contract.

(u) Fair values
The fair value of interest rate swaps is based on the market price of comparable instruments at the balance sheet date if they are publicly traded.

The fair values of short-term deposits, loans and overdrafts with a maturity of less than one year are assumed to approximate to their book values. 
In the case of non-current bank loans and other loans the fair value of financial liabilities for disclosure purposes is estimated by discounting the future 
contractual cash flows at the current market interest rate available to the Group for similar financial instruments.

(v) Transfers of assets from customers
Where an item of property, plant and equipment that must be used to connect customers to the network is received from a customer, or where cash 
is received from a customer for the acquisition or construction of such an item, that asset is recorded and measured on initial recognition at its 
fair value. The credit created by the recognition of the asset is recognised in the income statement. The period over which the credit is recognised 
depends upon the nature of the service provided, as determined by the agreement with the customer. Where the service provided is solely a 
connection to the network, the credit is recognised at the point of connection. If the agreement does not specify a period, revenue is recognised 
over a period no longer than the economic life of the transferred asset used to provide the ongoing service.

The fair value of assets on transfer from customers is determined using a cost valuation approach allowing for depreciation.

(w) Foreign exchange
Transactions denominated in foreign currencies are translated at the exchange rate at the date of the transaction. Monetary assets and liabilities 
denominated in a foreign currency are translated at the closing balance sheet rate. The resulting gain or loss is recognised in the income statement.

(x) Perpetual capital securities
Perpetual capital securities are issued securities that qualify for recognition as equity. Accordingly any periodic returns are accounted for as dividends 
and recognised directly in equity and as a liability at the time the Company becomes obligated to pay the periodic return. This reflects the nature of the 
periodic returns being only made at the Company’s discretion.

(y) Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to enable 
a full understanding of the Group’s financial performance.   

95

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

3. Financial risk management

(a) Financial risk factors
The Group’s activities expose it to a variety of financial risks: liquidity risk, market risk (interest rate risk), credit risk and foreign currency risk. 
The Group’s treasury function seeks to ensure that sufficient funding is available to meet foreseeable needs, maintains reasonable headroom 
for contingencies and manages inflation and interest rate risk.

The principal financial risks faced by the Group relate to liquidity, interest rate and credit counterparty risk.

These risks and treasury operations are managed by the Group Director of Finance in accordance with policies established by the 
Board. Major transactions are individually approved by the Board. Treasury activities are reported to the Board and are subject to review 
by internal audit.

Financial instruments are used to raise finance, manage risk, optimise the use of surplus funds and manage overall interest rate performance. 
The Group does not engage in speculative activity.

i) Liquidity risk
The Group actively maintains a mixture of long-term and short-term committed facilities which are designed to ensure the Group has sufficient 
available funds for operations and planned expansions equivalent to at least one year’s forecast requirements at all times. Details of undrawn 
committed facilities and short-term bank facilities are provided in note 28.

Refinancing risk is managed under a Group policy that permits no more than 20% of Group net borrowings to mature in any financial year.

The Group and South West Water have entered into covenants with lenders. Whilst terms vary, these typically provide for limits on gearing 
(primarily based on South West Water Limited’s Regulatory Capital Value and Viridor Limited’s EBITDA) and interest cover. 

Contractual undiscounted cash flows, including interest payments, at the balance sheet date were:

Due within
1 year
 £m

Due between
1 and 2 years
£m

Due between 
2 and 5 years 
£m

Over
5 years
£m

Total 
£m

97.0

24.5

56.6

19.1

284.8

28.4

63.8

15.9

75.9

15.3

253.2

18.2

216.5

21.8

63.0

440.8

47.6

228.0

1,397.7

630.4

2,045.3

2,152.0

724.3

2,392.9

26.3

26.3

8.6

80.3

96.1

18.2

60.8

14.0

185.4

12.5

75.0

7.6

274.8

40.8

232.2

15.7

347.5

19.2

181.6

9.5

1,371.4

642.3

2,214.3

2,027.1

729.7

2,571.1

–

45.6

160.2

12.8

100.0

15.0

769.0

59.8

609.8

50.3

Group

31 March 2013

Non-derivative financial liabilities

Borrowings excluding finance lease liabilities 

Interest payments on borrowings 

Finance lease liabilities including interest

Derivative financial liabilities

Derivative contracts – net payments

31 March 2012

Non-derivative financial liabilities

Borrowings excluding finance lease liabilities 

Interest payments on borrowings 

Finance lease liabilities including interest

Derivative financial liabilities

Derivative contracts – net payments

Company

31 March 2013

Non-derivative financial liabilities

Borrowings

Interest payments on borrowings 

31 March 2012

Non-derivative financial liabilities

Borrowings

Interest payments on borrowings 

96

Pennon Group Plc Annual Report 2013 
ii) Market risk
The Group has a policy of maintaining at least 50% of interest-bearing liabilities at fixed rates. The Group uses a combination of fixed rate 
and index-linked borrowings and fixed rate interest swaps as cash flow hedges of future variable interest payments to achieve this policy. 
At the year-end 54% (2012 56%) of Group net borrowings were at fixed rates (including 50% of South West Water’s borrowings fixed for the period 
to March 2015) and 19% (2012 18%) index-linked, after the impact of financial derivatives. The notional principal amounts of the interest rate swaps 
are used to determine settlement under those swaps and are not therefore an exposure for the Group. These instruments are analysed in note 23.

The interest rate for index-linked debt is based upon an RPI measure which is also used in determining the amount of income from customers 
in South West Water.

The Group has no significant interest-bearing assets upon which the net return fluctuates from market risk. Deposit interest receivable is expected 
to fluctuate in line with interest payable on floating rate borrowings. Consequently the Group’s income and cash generated from operations (note 38) 
are independent of changes in market interest rates.

For 2013 if interest rates on variable net borrowings had been on average 0.5% higher/lower with all other variables held constant, post-tax profit 
for the year and equity would have decreased/increased by £2.0 million (2012 £1.3 million).

For 2013 if RPI on index-linked borrowings had been on average 0.5% higher/lower with all other variables held constant, post-tax profit for the year 
and equity would have decreased/increased by £1.4 million (2012 £1.3 million).

Foreign currency risk occurs at transactional and translation level from borrowings and transactions in foreign currencies. These risks are managed 
through cross-currency interest rate swaps and forward contracts which provide certainty over foreign currency risk.

iii) Credit risk
Credit counterparty risk arises from cash and cash deposits, derivative financial instruments and deposits with banks and financial institutions, 
as well as exposure to customers, including outstanding receivables. Further information on the credit risk relating to trade receivables is given 
in note 22.

Counterparty risk arises from the investment of surplus funds and from the use of derivative financial instruments. The Board has agreed a  
policy for managing such risk which is controlled through credit limits, counterparty approvals and rigorous monitoring procedures. 
The Group has no other significant concentration of credit risk. The Group’s surplus funds are managed by the Group’s treasury function 
and are usually placed in short-term fixed interest deposits or the overnight money markets. Deposit counterparties must meet a credit rating 
threshold set by the Board of P1 (Moody’s) or A1 (Standard and Poor’s).

(b) Capital risk management
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to provide returns 
for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to minimise the cost of capital.

The Group’s policy is to have 12 months pre-funding of projected capital expenditure. At 31 March 2013 the Group had cash and facilities, 
excluding restricted funds, of £1 billion.

In order to maintain or adjust the capital structure the Group seeks to maintain a balance of returns to shareholders through dividends 
and an appropriate capital structure of debt and equity for each business segment and the Group.

The Group monitors capital on the basis of the gearing ratio. This ratio is calculated as net borrowings divided by total capital. Net borrowings are 
analysed in note 39 and calculated as total borrowings less cash and cash deposits. Total capital is calculated as total shareholders’ equity plus net 
borrowings.

The gearing ratios at the balance sheet date were:

Net borrowings (note 39)

Total equity

Total capital

Gearing ratio

2013 
£m

2,008.7

1,064.3

3,073.0

2012 
£m

2,104.6

822.1

2,926.7

65.4%

71.9%

South West Water Limited is also monitored on the basis of the ratio of its net borrowings to Regulatory Capital Value. Ofwat’s optimum range 
for gearing is 55% – 65%.

Regulatory Capital Value 

Net borrowings 

Net borrowings/Regulatory Capital Value 

2013 
£m

2,915.7

1,600.3

2012 
£m

2,826.7

1,584.9

54.9%

56.1%

97

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

3. Financial risk management Continued 

The Group has entered into covenants with lenders and, whilst terms vary, these typically provide for limits on gearing and interest cover. 
The Group has been in compliance with its covenants during the year.

(c) Determination of fair values
The Group uses the following hierarchy for determining the fair value of financial instruments by valuation technique:
•  quoted prices (unadjusted) in active markets  for identical assets or liabilities (level 1)
•  inputs other than quoted prices included  within level 1 that are observable for the  asset or liability, either directly (that is, as prices) 
  or indirectly (that is, derived from prices) (level 2)
•  inputs for the asset or liability that are not  based on observable market data (that is, unobservable inputs) (level 3).

The Group’s financial instruments are valued principally using level 2 measures as analysed in note 23.

The fair value of financial instruments not traded in an active market (for example over-the-counter derivatives) is determined by using valuation 
techniques. A variety of methods and assumptions are used based on market conditions existing at each balance sheet date. Quoted market 
prices or dealer quotes for similar instruments are used for long-term debt. Other techniques, such as estimated discounted cash flows, 
are used to determine fair value for the remaining financial instruments. The fair value of interest rate swaps is calculated as the present value 
of the estimated future cash flows.

The carrying values, less impairment provision, of trade receivables and payables are assumed to approximate to their fair values. The fair value 
of financial liabilities, principally environmental provisions, is estimated by discounting the future contractual cash flows at the current market 
interest rate available to the Group for similar financial instruments.

4. Critical accounting judgements and estimates
The Group’s principal accounting policies are set out in note 2. Management is required to exercise significant judgement and make 
use of estimates and assumptions in the application of these policies. Estimates are based on factors including historical experience 
and expectations of future events that management believe to be reasonable. However, given the judgemental nature of such estimates, 
actual results could be different from the assumptions used.

Impairment of non-financial assets and goodwill
In order to determine whether impairments are required the Group estimates the recoverable amount of an individual asset or assets grouped 
at the lowest level for which there are separately identifiable cash flows (cash generating units). For the purposes of assessing impairment 
of goodwill, the waste management segment is considered to be a single cash generating unit as it is an integrated business and this 
is the lowest level to which goodwill is allocated and monitored by management. 

Impairment calculations are based on projections of future cash flows for the cash generating unit and the use of a terminal value to incorporate 
expectations of growth after the period covered by specific plans. The cash flows are discounted by the weighted average cost of capital 
appropriate to the business activity which is reviewed on an annual basis.

If the cash flow or discount rate assumptions were to change because of market conditions, the level of impairment could be different 
and could result in the impairment being increased or reversed, in part or in full, at a future date. 

The principal assumptions used to assess impairment are set out in notes 15 and 17 of the financial statements.

Impairment of intangible assets
The Group records all assets and liabilities acquired in business acquisitions, including goodwill, at fair value. Intangible assets which have 
an indefinite useful life, principally goodwill, are assessed at least annually for impairment.

The initial goodwill recorded and subsequent impairment analysis require management to make estimations of future cash flows, terminal values 
and an assessment of the long-term pre-tax discount rate to be applied to those cash flows which reflects an assessment of the cost of capital 
of the cash generating unit.

Environmental and landfill restoration provisions
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period thereafter. 
The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site to site. Key factors 
are the type of waste, the speed at which it decomposes, the volume of leachate requiring treatment and regulatory requirements specific 
to the site. The amounts expected to be incurred have been re-assessed, re-estimated and aligned to the revised landfill site operating lives 
established from the anticipated decline in landfill activity. The revised provision includes a change in the estimate of the aftercare period to 60 
years after site closure (2012 30 years) to align with updated technical assessment using independent external advice, as well as incorporating 
updated assumptions based on recent historic data and future cost estimates.

The provisions are recognised in the financial statements at the net present value of the estimated future expenditure required to settle 
the Group’s obligations. A discount rate is applied to recognise the time value of money and is unwound over the life of the provision. 
This is included in the income statement as a financial item within finance costs.  

As at 31 March 2013 the Group’s environmental and landfill restoration provisions were £184.2 million (note 32).

Where a restoration provision gives access to future economic benefits, an asset is recognised and depreciated in accordance with the Group’s 
depreciation policy. As at 31 March 2013 these assets had a net book value of £35.5 million (note17).

98

Pennon Group Plc Annual Report 2013Retirement benefit obligations
The Group operates defined benefit pension schemes for which actuarial valuations are carried out as determined by the trustees at intervals of 
not more than three years. The last valuation of the main scheme was at 31 March 2010.

The pension cost and liabilities under IAS 19 are assessed in accordance with Directors’ best estimates using the advice of an independent 
qualified actuary and assumptions in the latest actuarial valuation. The assumptions are based on member data supplied to the actuary 
and market observations for interest rates and inflation, supplemented by discussions between the actuary and management. The mortality 
assumption uses a scheme-specific calculation based on CMI 2009 actuarial tables with an allowance for future longevity improvement. The 
principal assumptions used to measure schemes’ liabilities, sensitivities to changes in those assumptions and future funding obligations are set 
out in note 30 of the financial statements.

Taxation
The Group current income tax provision of £67.0 million (note 27) reflects management’s judgement of the amount of tax payable for fiscal 
years with open tax computations where liabilities remain to be agreed with HM Revenue & Customs. Management periodically evaluates items 
detailed in tax returns where the tax treatment is subject to interpretation. The Group establishes provisions on a full basis for individual tax 
items where the tax position is assessed as uncertain. 

Service concession arrangements
Consideration from public sector entities for the operation of waste management service concessions is treated as contract receivables, split 
between profit on the construction of assets, operation of the service and provision of finance recognised as interest receivable. Management’s 
allocation between these three elements is assessed to reflect external market conditions according to the type of service provided.

Site development costs
The development of waste management facilities for new projects (such as Energy from Waste plants) are subject to obtaining planning 
permissions. Development costs are capitalised using management’s assessment of the likelihood of a successful outcome for each project. To 
the extent that planning permission is not received any capitalised development costs are expensed. 

Landfill costs
The estimation of landfill reserves is of particular importance in assessing landfill costs, since the projected cost of a landfill site is depreciated 
over its estimated operational life taking into account the usage of void space and gas production at the site post-closure. In estimating the 
operational life of a landfill site consideration is given to the expected ongoing decline in the landfill market. Where Viridor plans to build a 
competing energy from waste facility at certain existing landfill sites, void which consequently is no longer expected to be used is excluded from 
the calculation of operational life. The estimates of landfill reserves are regularly reviewed and updated during the financial year for usage and 
other events (for example site extensions). Estimates are also subject to physical review by external advisors. 

A number of factors impact on the depreciation of landfill reserves including the available void space, future capital expenditure and operating 
costs. The assumptions are revised as these factors change.

The estimate of gas production at landfill sites post-closure reduces the depreciation of landfill reserves. An assessment is undertaken 
for individual sites of the historic profile of gas production during landfilling activity and the projected generation post-closure according to the 
type of waste contained in the landfill and expected profile of gas production over time.

Useful economic lives of property, plant and equipment
The carrying value of property, plant and equipment as at 31 March 2013 was £3,279.6 million (note 17) and the Group’s accounting policy 
is set out in note 2(h). In the year ended 31 March 2013 additions totalled £410.1 million and the depreciation charge was £147.7 million. 
Estimated useful economic lives of property, plant and equipment are based on management’s judgement and experience. When management 
identifies that actual useful lives differ materially from the estimates used to calculate depreciation, the charge is adjusted prospectively. Due to 
the significance of capital investment to the Group, variations between actual and estimated useful lives could impact operating results both 
positively and negatively. Asset lives and residual values are reviewed annually and, except for assets subject to impairment, historically changes 
to remaining estimates of useful lives have not been material.

Revenue recognition
The Group recognises revenue at the time of delivery of services. Payments received in advance of services delivered are recorded 
as a liability.

South West Water raises bills and recognises revenue in accordance with its entitlement to receive revenue in line with the limits established by 
the Periodic Review price-setting process. For water and waste water customers with water meters, revenue recognised is dependent upon 
the volume supplied including an estimate of the sales value of units supplied between the date of the last meter reading and the year-end. 
Estimated usage is based on historic data, judgement and assumptions.

Viridor estimates income from certain contractual revenue streams based on tonnages, cost and historic data which are dependent on 
agreement with the customer after the delivery of the service. 

Provision for doubtful debts
At the balance sheet date each subsidiary evaluates the collectability of trade receivables and records provisions for doubtful debts based on 
experience including comparisons of the relative age of accounts and consideration of actual write-off history. 

The actual level of debt collected may differ from the estimated levels of recovery. As at 31 March 2013 the Group’s current trade receivables 
were £212.4 million, against which £76.4 million had been provided for impairment (note 22). 

99

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

5. Segmental information
Operating segments are reported in a manner consistent with internal reporting provided to the Chief Operating Decision-Maker, which has been 
identified as the Pennon Group Plc Board. 

The water and sewerage business comprises the regulated water and sewerage services undertaken by South West Water Limited. The waste 
management business is the recycling, renewable energy and waste management services provided by Viridor Limited. Segment assets include 
goodwill and other intangible assets, property, plant and equipment, inventories, trade and other receivables and cash and cash deposits. 
Segment liabilities comprise operating liabilities and exclude taxation. The other segment liabilities include the Company’s financing of business 
acquisitions and Group taxation liabilities. Capital expenditure comprises additions to property, plant and equipment, including additions resulting 
from acquisitions through business combinations.

Revenue

Water and sewerage 

Waste management 

Other 

Less intra-segment trading* 

Segment result

Operating profit before depreciation, amortisation and exceptional items (EBITDA)

Water and sewerage 

Waste management 

Other 

Operating profit before exceptional items

Water and sewerage 

Waste management 

Other 

Profit before tax and exceptional items

Water and sewerage 

Waste management 

Other 

Profit/(loss) before tax 

Water and sewerage 

Waste management 

Other 

2013 
£m

2012 
£m

498.6

703.8

10.8

(12.1)

474.0

761.1

9.8

(11.8)

1,201.1

1,233.1

317.5

77.9

0.1

395.5

215.2

30.8

0.3

246.3

152.1

36.5

9.6

198.2

164.6

(152.4)

9.6

21.8

305.2

110.3

0.3

415.8

204.7

63.7

0.4

268.8

141.5

57.6

1.4

200.5

141.5

57.6

1.4

200.5

*   Intra-segment trading between and to other segments by the water and sewerage and waste management segments is under normal  
  commercial terms and conditions that would also be available to unrelated third parties. Intra-segment revenue of the other segment 

is at cost.

100

Pennon Group Plc Annual Report 2013 
Water and 
sewerage
£m

Waste 
management 
£m

Other
£m

Eliminations
£m

Group 
£m

Balance sheet

31 March 2013

Assets (excluding investments in joint ventures) 

2,922.6

1,450.0

1,347.9

(950.7)

4,769.8

Investments in joint ventures 

–

0.1

–

–

0.1

Total assets 

Liabilities 

Net assets/(liabilities) 

31 March 2012 (Restated note 40)

2,922.6

1,450.1

1,347.9

(950.7)

4,769.9

(2,157.0)

(1,108.5)

(1,390.8)

950.7

(3,705.6)

765.6

341.6

(42.9)

–

1,064.3

Assets (excluding investments in joint ventures) 

2,938.2

1,214.3

912.2

(789.3)

4,275.4

Investments in joint ventures 

Total assets 

Liabilities 

–

0.1

2,938.2

1,214.4

–

912.2

(2,159.6)

(830.8)

(1,252.3)

–

(789.3)

789.3

0.1

4,275.5

(3,453.4)

Net assets/(liabilities) 

778.6

383.6

(340.1)

–

822.1

Segment liabilities of the water and sewerage and waste management segments comprise operating liabilities. The other segment liabilities 
include the Company’s financing of business acquisitions before 1999 and Group taxation liabilities.

Other information

31 March 2013

Amortisation of other intangible assets 

Capital expenditure (including acquisitions) 

Depreciation 

Impairment

Finance income 

Finance costs 

31 March 2012

Amortisation of other intangible assets 

Capital expenditure (including acquisitions) 

Depreciation 

Finance income 

Finance costs 

Notes

16

16,17

8

8

16

8

8

Water and 
sewerage
£m

Waste 
management
£m

Other
£m

Group 
£m

–

116.5

102.3

–

41.1

91.7

–

130.8

100.5

59.3

122.5

3.7

308.3

43.4

84.0

24.3

24.4

1.4

155.8

45.2

23.2

33.2

–

0.1

(0.2)

–

77.6

68.3

–

–

(0.1)

36.8

35.9

3.7

424.9

145.5

84.0

143.0

184.4

1.4

286.6

145.6

119.3

191.6

101

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
Financial statements

Notes to the financial statements 
Continued

5. Segmental information Continued
Geographic analysis of revenue based on location of customers

Revenue

United Kingdom 

Rest of European Union 

China

Rest of World 

2013 
£m

2012 
£m

1,142.1

1,162.4

11.2

39.7

8.1

13.3

51.0

6.4

1,201.1

1,233.1

The Group’s country of domicile is the United Kingdom and is the country in which it generates the majority of its revenue. 
The Group’s non-current assets are all located in the United Kingdom.

6. Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to enable
a full understanding of the Group’s financial performance.   

Operating costs 

Impairment of property, plant and equipment (a)

Environmental and landfill restoration provisions (b)

Onerous contracts and other (c)

Net finance costs

Receipt on transfer and subsequent termination of lease (d)

Fair value loss on associated interest rate swap transferred from equity on termination of lease (d)

Loss before tax

Tax credit arising on exceptional items (e)

Loss for the year 

Notes

17

32

8

9

2013 
£m

2012 
£m

(78.2)

(90.1)

(20.6)

(188.9)

15.4

(2.9)

12.5

(176.4)

36.2

(140.2)

–

–

– 

–

–

–

–

–

–

–

a) 

 The impairment charge relates to the write-down of the carrying values of property, plant and equipment in landfill and recycling activities  
reflecting reduced landfill volumes and recyclate prices. The impairment charge is net of a credit arising from the reassessment of landfill 
site residual values linked to gas production at landfill sites post-closure.

(b)  Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period thereafter.  
The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site to site. Key factors 
are the type of waste, the speed at which it decomposes, the volume of leachate requiring treatment and regulatory requirements specific  
to the site. The amounts expected to be incurred have been re-assessed, re-estimated and aligned to the revised landfill site operating 
lives  established from the anticipated decline in landfill activity. The revised provision includes a change in the estimate of the aftercare  
period to 60 years after site closure (2012 30 years) to align with updated technical assessment using independent external advice, 
as well as incorporating updated assumptions based on recent historical data and future cost estimates. This exceptional charge reflects  
only the incremental change in the assessment of the provisions.

(c)  Onerous contracts principally arise from long-term contractual obligations to purchase materials for recycling at input prices which lead 

to an expected loss after reflecting directly attributable and unavoidable costs of processing.

(d)  South West Water Limited received a consent fee related to the transfer and subsequent termination of a lease arising from the sale 

of a finance lease between financial institutions.

(e)  The total tax credit on exceptional items is below the current rate of corporation tax (24%) due to tax relief not being available 

on ineligible expenditure on which no deferred tax has previously been accounted for (principally land and buildings).

102

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
 
 
 
 
 
 
7. Operating costs

Manpower costs 

Raw materials and consumables 

Other operating expenses include: 

Profit on disposal of property, plant and equipment

Operating lease rentals payable:

  – Plant and machinery 

  – Property 

Research and development expenditure 

Trade receivables impairment

Depreciation of property, plant and equipment:

  – Owned assets 

  – Under finance leases 

Amortisation of other intangible assets 

Fees payable to the Company’s auditors in the year were:

Fees payable to the Company’s auditors and its associates for the audit of parent Company
and consolidated financial statements

Fees payable to the Company’s auditors and its associates for other services:

The audit of Company’s subsidiaries

Audit related assurance services

Tax advisory services

Corporate finance services

Other non-audit services 

Total fees

Fees payable to the Company’s auditors in respect of Pennon Group pension schemes:

Audit

Notes

13

22

16

2013 
£m

158.6

125.2

2012 
£m

155.4

133.9

(1.8)

(2.8)

12.9

8.9

0.2

9.9

107.8

37.7

3.7

2013 
£000

124

597

172

361

880

177

6.6

8.0

0.2

9.2

110.5

35.1

1.4

2012 
£000

73

410

76

242

707

97

2,311

1,605

27

26

Expenses reimbursed to the auditors in relation to the audit of the Group were £45,000 (2012 £37,000).

Corporate finance services related to corporate finance advice on a number of EfW and PPP projects.

Audit related fees of £65,000 (2012 nil) were recognised directly in equity relating to the issuance cost of the perpetual capital securities.  

A description of the work of the Audit Committee is set out in its report on pages 66 and 67 which includes an explanation of how the auditor’s 
objectivity and independence are safeguarded when non-audit services are provided by the auditors’ firm.

103

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

8. Net finance costs

Cost of servicing debt

Bank borrowing and overdrafts 

Interest element of finance lease rentals 

Other finance costs 

Interest receivable

Interest receivable on shareholder loans to joint ventures

Other finance income

Investment income received 

Fair value losses on derivative financial instruments 
providing commercial hedges

Finance 
cost
£m

Notes

2013

Finance 
income
£m

(40.0)

(39.8)

(5.4)

–

–

–

–

–

5.8

9.3

Finance 
cost
£m

2012

Finance 
income
£m

(50.0)

(38.8)

(5.5)

–

–

–

–

–

6.2

7.5

Total
£m

(40.0)

(39.8)

(5.4)

5.8

9.3

Total
£m

(50.0)

(38.8)

(5.5)

6.2

7.5

(85.2)

15.1

(70.1)

(94.3)

13.7

(80.6)

–

66.8

66.8

–

67.3

67.3

(63.4)

–

(63.4)

(63.9)

–

(63.9)

(63.4)

66.8

3.4

(63.9)

67.3

3.4

Notional interest

Interest receivable on service concession arrangements

–

Retirement benefit obligations

30

(28.6)

Unwinding of discounts in liabilities

Net gains on non-designated derivative financial 
instruments

(4.3)

(32.9)

–

6.0

32.3

–

38.3

7.4

6.0

3.7

(4.3)

5.4

7.4

–

(29.1)

(4.3)

(33.4)

–

3.3

32.7

–

36.0

2.3

3.3

3.6

(4.3)

2.6

2.3

Exceptional items

6

(2.9)

15.4

12.5

–

–

–

(181.5)

127.6

(53.9)

(191.6)

119.3

(72.3)

(184.4)

143.0

(41.4)

(191.6)

119.3

(72.3)

Other finance income represents enhanced yields from investment income received on short-term deposits held partially offset by fair value losses on 
derivative financial instruments which provided commercial hedges against these short-term structured deposits. These transactions commenced and 
matured during the year.

9. Taxation

Analysis of charge in year

Current tax charge/(credit)

Deferred tax – other 

Deferred tax arising on change of rate of corporation tax

Total deferred tax credit

Tax charge/(credit) for year 

104

Before 
exceptional 
items
2013
£m

Exceptional 
items 
(Note 6)
2013
£m

Notes

Total
2013
£m

2012
£m

43.3

(15.6)

27.7

30.9

1.4

(13.6)

(12.2)

31.1

(21.5)

0.9

(20.6)

(36.2)

(20.1)

(12.7)

(32.8)

(5.1)

23.6

(26.4)

(2.8)

28.1

31

Pennon Group Plc Annual Report 2013Current tax is calculated at 24% (2012 26%) of the estimated assessable profit for the year.

Included in deferred tax is a non-recurring credit of £12.7 million (2012 £26.4 million) arising from a 1% reduction (2012 2%) in the rate 
of corporation tax. 

The tax for the year differs from the theoretical amount which would arise using the standard rate of corporation tax in the UK (24%) from:

Profit before tax 

Profit before tax multiplied by the standard rate of UK corporation tax of 24% (2012 26%) 

Effects of:

Expenses not deductible for tax purposes 

Other

Change in rate of corporation tax

Adjustments to tax charge in respect of prior years 

Tax (credit)/charge for year 

2013 
£m

21.8

5.2

8.5

4.6

(12.7)

(10.7)

(5.1)

2012 
£m

200.5

52.1

3.5

(0.6)

(26.4)

(0.5)

28.1

Credit adjustments to the tax charge in respect of prior years include amounts released from the prior year current tax liability where 
a reassessment of a number of tax items indicates that a tax deduction is now certain.

The average applicable tax rate for the year before exceptional items was 16% (2012 14%).

In addition to the amount recognised in the income statement, a deferred tax credit relating to actuarial gains on defined benefit pension schemes of 
£2.0 million (2012 £10.2 million) have been credited directly to other comprehensive income. In 2012 a deferred tax credit relating to losses on cash 
flow hedges of £5.8 million was also recognised. A deferred tax charge relating to share-based payments of £0.5 million (2012 £0.1 million) has been 
recognised directly to equity.

10. Profit of the parent company

Profit attributable to ordinary shareholders’ equity dealt with in the accounts of the parent company 

2013 
£m

185.7

2012 
£m

116.3

As permitted by Section 408 of the Companies Act 2006 no income statement or statement of comprehensive income is presented 
for the Company.

11. Earnings per share

Basic earnings per share are calculated by dividing the earnings attributable to ordinary shareholders by the weighted average number 
of Ordinary shares outstanding during the year, excluding those held in the employee share trust (note 36), which are treated as cancelled.

For diluted earnings per share, the weighted average number of Ordinary shares in issue is adjusted to include all dilutive potential Ordinary 
shares. The Group has two types of dilutive potential Ordinary shares – those share options granted to employees where the exercise price is 
less than the average market price of the Company’s Ordinary shares during the year; and the contingently issuable shares under the Group’s 
Performance and Co-investment Plan and the deferred shares element of the Annual Incentive Bonus Plan, to the extent that the performance 
criteria for vesting of the awards are expected to be met. The convertible bonds issued in August 2009 did not have a dilutive effect 
on statutory earnings per share during the year.

The weighted average number of shares and earnings used in the calculations were:

Number of shares (millions)

For basic earnings per share 

Effect of dilutive potential Ordinary shares from share options 

For diluted earnings per share 

2013 

2012 

363.6

2.2

365.8

358.7

2.2

360.9

105

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewEarnings per share
Diluted
Basic
p
p 

Financial statements

Notes to the financial statements 
Continued

11. Earnings per share Continued

Basic and diluted earnings per share 
Earnings per share before exceptional items and deferred tax are presented as the Directors believe that this measure provides a more useful 
comparison on business trends and performance. Deferred tax reflects distortive effects of changes in corporation tax rates and the level 
of long-term capital investment. Earnings per share have been calculated:

2013

2012

Statutory earnings 

Deferred tax credit (before exceptional items)

Exceptional items (net of tax)

Earnings before exceptional items and deferred tax

12. Dividends

Profit
after tax
 £m 

Earnings per share
Diluted
p

Basic
p 

26.9

(12.2)

140.2

154.9

7.4

(3.4)

38.6

42.6

7.4

(3.3)

38.2

42.3

Profit
after tax
 £m 

172.4

(2.8)

–

169.6

Amounts recognised as distributions to ordinary equity holders in the year:

Interim dividend paid for the year ended 31 March 2012: 8.22p (2011 7.50p) per share 

Final dividend paid for the year ended 31 March 2012: 18.30p (2011 17.15p) per share 

Proposed dividends

Proposed interim dividend for the year ended 31 March 2013: 8.76p (2012 8.22p) per share

Proposed final dividend for the year ended 31 March 2013: 19.70p (2012 18.30p) per share

48.1

(0.8)

–

47.3

2013 
£m

29.7

66.3

96.0

31.9

71.9

103.8

The proposed interim and final dividends have not been included as liabilities in these financial statements.

The proposed interim dividend for 2013 was paid on 4 April 2013 and the proposed final dividend is subject to approval by shareholders 
at the Annual General Meeting.

47.8

(0.8)

–

47.0

2012 
£m

26.8

61.4

88.2

29.7

66.3

96.0

2012 
£m

130.9

12.6

16.6

3.6

Notes

30

33

2013 
£m

134.3

13.1

16.9

3.6

167.9

163.7

158.6

9.3

167.9

155.4

8.3

163.7

13. Employment costs

Wages and salaries 

Social security costs 

Pension costs 

Share-based payments 

Total employment costs 

Charged:

  Manpower costs

  Capital schemes

Total employment costs 

106

Pennon Group Plc Annual Report 2013Details of Directors’ emoluments are set out in note 14. There are no personnel, other than Directors, who as key management exercise 
authority and responsibility for planning, directing and controlling the activities of the Group.

Employees (average number)

The average monthly number of employees (including Executive Directors) was:

Water and sewerage 

Waste management 

Other 

Group totals 

The total number of employees at 31 March 2013 was 4,511 (2012 4,592).

14. Directors’ emoluments

Executive Directors:

  Salary 

  Performance-related bonus paid or payable 

  Share-based payments 

  Other emoluments, including payments in lieu of pension provision 

Non-executive Directors 

2013 

2012 

1,354

3,180

50

4,584

1,335

3,148

46

4,529

2013 
£000

2012 
£000

1,110

261

1,147

324

477

1,077

393

1,094

383

431

3,319

3,378

The cost of share-based payments represents the amount charged to the income statement, as described in note 33.

The aggregate gains on vesting of Directors’ share-based awards amounted to a total of £1,644,000 (2012 £1,002,000).

Total gains made by Directors on the exercise of share options were £69,000 (2012 nil).

Total emoluments include £1,541,000 (2012 £1,570,000) payable to Directors for services as directors of subsidiary undertakings.

At 31 March 2013 there were no Directors accruing retirement benefits under defined benefit pension schemes (2012 nil). 

No pension contributions were payable to defined contribution schemes but three Directors received payments in lieu of pension provision 
(2012 three).

More detailed information concerning Directors’ emoluments (including pensions and the highest paid Director) and share interests is shown
in the Directors’ remuneration report on pages 72 to 83.

107

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

15. Goodwill

Cost:

At 1 April 2011

Recognised on acquisition of subsidiaries 

At 31 March 2012 

Recognised on acquisition of subsidiaries (note 40) 

At 31 March 2013

Carrying amount:

At 1 April 2011

At 31 March 2012

At 31 March 2013

(Restated
note 40)
£m

300.4

26.1

326.5

12.5

339.0

300.4

326.5

339.0

Goodwill acquired in a business combination is allocated at acquisition to the cash generating unit (CGU) expected to benefit from that business 
combination. All of the carrying amount of goodwill is allocated to the waste management segment and this is the lowest level at which goodwill 
is monitored.

Impairment testing of goodwill 
The Group tests goodwill for impairment annually, or more frequently if there are any indications that impairment may have arisen. 
The recoverable amount of goodwill is determined based on value-in-use calculations which, under IAS 36 ‘Impairment of Assets’, require 
the use of base cash flow projections that reflect reasonable and supportable assumptions with specific restrictions on the estimates to be 
used. These include limitations on reflecting cash flows to take account of future cost restructuring, or improvement or enhancement of asset 
performance. Uncommitted projects are excluded. Discount rates are required to be derived independently of the Group’s capital structure 
and reflect management’s prudent estimate of a rate that investors would require if they were to choose a similar investment.

The base cash flow projections have been derived by prudently adjusting key assumptions underlying the Group’s detailed budget and strategic 
plan projections. These cover a period of 7 years and are prepared as part of the annual planning cycle. This period is believed to lead 
to a more realistic estimate of future cash flows than 5 years.  

These plans are based on detailed market-by-market forecasts of projected volumes, prices and costs for each business activity.  
These forecasts reflect, on an individual operational site basis, numerous assumptions and estimates. The key assumptions include:  
anticipated changes in market size and volumes; recyclate prices; energy selling prices; gate fees; the level of future landfill tax; and cost 
inflation. Management has determined the value assigned to each assumption based on historical experience, market surveys, industry  
analysis and current legislation. For business activities with an indefinite life a terminal growth rate has been used. 

The key assumptions which management has applied to the cash flow projections include:

Assumption

Discount rate 

Pre-tax discount rates used range from 8% to 11% (across the segment’s 
business activities)

Long term growth rate

2.5% applied to periods beyond the period of the detailed projections

Basis for assumption

Discount rates have been determined based on an estimate                
of the waste management segment’s weighted average cost               
of capital adjusted for the different risk profiles of the segment’s 
business activities to the extent that the cash flows have not already 
been adjusted.  Investments in joint ventures reflect an expected    
equity return only. 

Based on forecasts of growth in waste management markets            
and the UK economy.

Using management’s cash flow projections on the above basis, the value-in-use of the waste management business exceeds the carrying 
amount by £400 million (“headroom”). The headroom relative to the Company’s investment in the waste management business (note 20) is  
£197 million. A reasonably possible change, with all other variables held constant, of a 0.5% increase in discount rates, a 0.5% reduction in the 
long-term growth rate or a 5.0% reduction in overall net cash flows, as a result of movements in key assumptions, would reduce headroom by 
£133 million, £60 million and £70 million respectively. 

108

Pennon Group Plc Annual Report 201316. Other intangible assets

Acquired intangible assets

Cost:

At 1 April 2011

Recognised on acquisition of subsidiaries 

At 31 March 2012 and 31 March 2013

Accumulated amortisation:

At 1 April 2011

Charge for year 

At 31 March 2012

Charge for year 

Impairment charge for year

At 31 March 2013

Carrying amount:

At 1 April 2011

At 31 March 2012

At 31 March 2013 

Customer contracts are amortised over the useful economic life of each contract which at acquisition ranged between two and 15 years. 
The average remaining life is six years.

Patents are amortised over their estimated useful economic lives which at acquisition was 13 years. The average remaining life is five years.

The carrying values of other intangible assets are reviewed annually or when events or changes in circumstance indicate that the carrying 
amounts may not be fully recoverable.

The principal assumptions used to assess impairment are set out in note 17 of the financial statements.

Customer 
contracts 
(Restated
note 40)
£m

Total
(Restated
note 40)
£m

Patents
£m

12.5 

19.0

31.5 

8.3

1.3

9.6

3.7

5.8

19.1

4.2 

21.9 

12.4

0.2 

–

0.2 

– 

0.1

0.1

–

–

0.1

0.2 

0.1 

0.1

12.7

19.0

31.7

8.3

1.4

9.7

3.7

5.8

19.2

4.4

22.0

12.5

109

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

17. Property, plant and equipment

Land and 
buildings 
(Restated 
note 40) 
£m

Infrastructure
assets
£m

Operational 
properties
£m

Fixed and mobile 
plant, vehicles 
and computers 
(Restated note 40)
£m

Landfill 
restoration
£m

Construction
in progress
£m

Total
(Restated 
note 40)
£m

Group

Cost:

At 1 April 2011

441.1

1,467.9

614.2

1,369.9

53.4

146.5

4,093.0

Arising on acquisitions 

Additions 

Assets adopted at fair value

Other 

Grants and contributions 

Disposals

0.3

17.0

–

–

–

–

Transfers/reclassifications 

(18.0)

–

14.9

46.7

–

(1.6)

(0.9)

14.0

–

1.7

–

–

–

(0.1)

5.2

1.4

19.0

–

–

–

(11.6)

90.1

–

–

–

1.6

–

–

–

–

204.8

–

–

–

–

(86.9)

1.7

257.4

46.7

1.6

(1.6)

(12.6)

4.4

At 31 March 2012 

440.4

1,541.0

621.0

1,468.8

55.0

264.4

4,390.6

Arising on acquisitions (note 40)

Additions 

Assets adopted at fair value

Other (note 32) 

Grants and contributions 

Disposals

Transfers/reclassifications 

At 31 March 2013 

Accumulated depreciation:

At 1 April 2011 

Charge for year 

Disposals 

Transfers/reclassifications

At 31 March 2012 

Charge for year 

Impairment charge for year

Disposals 

0.2

7.5

–

–

–

–

10.8

458.9

188.8

16.6

–

(15.1)

190.3

15.2

51.7

–

–

11.7

3.3

–

(1.0)

(1.2)

16.9

1,570.7

–

1.4

–

–

–

–

10.6

633.0

3.6

32.9

–

–

–

(9.6)

54.3

–

–

–

8.4

–

–

–

–

356.6

–

–

–

–

(92.6)

3.8

410.1

3.3

8.4

(1.0)

(10.8)

–

1,550.0

63.4

528.4

4,804.4

112.9

170.2

680.6

22.2

(0.9)

–

134.2

23.0

–

(1.2)

10.9

(0.1)

–

181.0

10.9

–

–

95.8

(9.8)

15.1

781.7

96.8

20.2

(6.9)

17.8

2.0

–

–

19.8

1.8

6.3

–

27.9

35.6

35.2

35.5

–

–

–

–

–

–

–

–

–

1,170.3

147.5

(10.8)

–

1,307.0

147.7

78.2

(8.1)

1,524.8

146.5

264.4

528.4

2,922.7

3,083.6

3,279.6

At 31 March 2013 

257.2

156.0

191.9

891.8

Net book value:

At 1 April 2011 

At 31 March 2012 

At 31 March 2013 

110

252.3

250.1

201.7

1,355.0

1,406.8

1,414.7

444.0

440.0

441.1

689.3

687.1

658.2

Pennon Group Plc Annual Report 2013Of the total depreciation charge of £147.7 million (2012 £147.5 million), £1.4 million (2012 £1.4 million) has been charged to capital projects, 
£0.8 million (2012 £0.5 million) has been offset by deferred income and £145.5 million (2012 £145.6 million) has been charged against profits.

Asset lives and residual values are reviewed annually.

Asset transfers/reclassifications include assets transferred from other non-current assets of nil million (2012 £4.4 million).

During the year borrowing costs of £13.6 million (2012 £3.0 million) have been capitalised on qualifying assets, at an average borrowing rate 
of 4.5%.

Impairment testing for property, plant and equipment and other intangible assets
Property, plant and equipment and finite lived intangible assets are reviewed for impairment when any indicators of impairment are identified.  
Most of the individual assets do not generate independent cash flows and as a result, for the purposes of impairment reviews, the assets 
are grouped into cash generating units (CGUs). The CGUs of the waste management segment comprise individual sites which constitute 
the smallest identifiable group of assets that generate cash inflows that are largely independent of the cash inflows from other assets or group 
of assets. 

The carrying value of these individual sites is compared to the recoverable amount of the CGUs, which is based predominantly on value-in-use. 
Value-in-use calculations use the same base cash flow projections used for testing goodwill (note 15) and are derived by adjusting the Group’s 
detailed budget and strategic plan which cover a period of 7 years and are approved by the Board annually. The key assumptions are the same 
as for the impairment testing of goodwill (note 15). 

For certain CGUs the recoverable amount is determined by reference to the fair value less costs to sell of the underlying assets using external 
and internal valuations of property and equipment and management’s estimate of disposal costs.

Impairment charges of £78.2 million for property, plant and equipment and £5.8 million for other intangible assets have been identified in the 
waste management segment relating to certain CGUs, principally landfill (£43.3 million) and recycling (£31.4 million) activities, to reflect reduced 
landfill volumes and recyclate prices. For the purposes of disclosing the results of the impairment review the CGUs have been grouped together 
by business activity as each CGU within a business activity exhibits a similar risk profile. The key assumptions in the Group’s detailed budget 
and strategic plan are the same as those used for testing goodwill (note 15). The assumptions applied to these cash flow projections are:

Assumption

Discount rate

Pre-tax discount rates used are 8% for landfill and 8.5% for recycling

Basis for assumption

Discount rates have been determined based on an estimate of  
the waste management segment’s weighted average cost of  
capital adjusted for the different risk profiles of the segment’s 
business activities to the extent that the cash flows have not  
already been adjusted.  

Long-term growth rate

2.5% applied to periods beyond the strategic plan period up to the end of 
the life of the assets for recycling. For landfill activities a finite life has been 
identified based on projected volumes.

Based on forecasts of growth in waste management markets and  
the UK economy.

Using management cash flow projections a 0.5% increase in the discount rate or a 0.5% decrease in the estimated long-term growth rate,  
with all other variables held constant, would not have a material impact on the impairment charge.  

111

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

17. Property, plant and equipment Continued 

Assets held under finance leases included above were:

Cost:

At 31 March 2012 

At 31 March 2013 

Accumulated depreciation:

At 31 March 2012 

At 31 March 2013 

Net book amount:

At 31 March 2012 

At 31 March 2013

Company

Cost:

At 1 April 2011

At 31 March 2012

Additions 

Disposals

At 31 March 2013

Accumulated depreciation:

At 1 April 2011

Charge for year

At 31 March 2012

Charge for year

Disposals

At 31 March 2013

Net book value:

At 1 April 2011

At 31 March 2012

At 31 March 2013

Land and 
buildings 
£m

Infrastructure
assets
£m

Operational 
properties
£m

Fixed and mobile 
plant, vehicles and 
computers 
£m

Landfill 
restoration
£m

Construction
in progress
£m

–

–

–

–

–

–

357.0

357.0

31.3

36.6

325.7

320.4

465.2

465.2

97.0

104.9

368.2

360.3

379.9

383.8

189.0

180.3

190.9

203.5

–

–

–

–

–

–

0.3

0.3

–

–

0.3

0.3

Total
£m

1,202.4

1,206.3

317.3

321.8

885.1

884.5

Fixed and mobile plant, 
vehicles and computers
£m 

0.4

0.4

0.1

(0.1)

0.4

0.1

0.1

0.2

0.1

(0.1)

0.2

0.3

0.2

0.2

Asset lives and residual values are reviewed annually.

112

Pennon Group Plc Annual Report 201318. Financial instruments by category

The accounting policies for financial instruments have been applied to the line items:

Notes

22

19,22

23

25

28

23

26

22

19,22

23

25

28

23

26

Group 

31 March 2013

Financial assets

Trade receivables 

Other receivables

Derivative financial instruments 

Cash and cash deposits 

Total 

Financial liabilities

Borrowings 

Derivative financial instruments 

Trade payables 

Total 

31 March 2012

Financial assets

Trade receivables 

Other receivables

Derivative financial instruments 

Cash and cash deposits 

Total 

Financial liabilities

Borrowings 

Derivative financial instruments 

Trade payables 

Total 

Company

31 March 2013

Financial assets

Amounts owed by subsidiaries

19,22

Derivative financial instruments

Cash and cash deposits 

Total

Financial liabilities

Borrowings 

Trade payables 

Total 

31 March 2012

Financial assets

23

25

28

26

Amounts owed by subsidiaries

19,22

Derivative financial instruments

Cash and cash deposits 

Total

Financial liabilities

Borrowings 

Trade payables 

Total 

23

25

28

26

Fair value

Amortised cost

Derivatives 
used for fair
value hedging
£m

Derivatives
used for cash
flow hedging
£m

Derivatives 
deemed held
for trading
£m

Loans and 
receivables
£m

Trade receivables
and trade payables
(Restated note 40)
£m

Total
(Restated 
note 40)
£m

–

–

31.0

–

31.0

–

(9.2)

–

(9.2)

–

–

22.7

–

22.7

–

(6.5)

–

(6.5)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

0.8

–

0.8

–

(41.1)

–

(41.1)

–

–

6.6

–

6.6

–

(42.1)

–

(42.1)

–

–

–

–

–

–

–

–

6.6

–

6.6

–

–

–

–

–

9.7

–

9.7

–

(2.9)

–

–

181.0

–

634.5

815.5

(2,643.2)

–

–

(2.9)

(2,643.2)

–

–

2.3

–

2.3

–

–

–

–

–

9.7

–

9.7

–

–

–

–

2.3

–

2.3

–

–

–

–

140.0

–

425.3

565.3

(2,529.9)

–

–

(2,529.9)

637.0

–

398.9

1,035.9

(1,049.8)

–

(1,049.8)

441.7

–

158.9

600.6

(891.2)

–

(891.2)

136.0

–

–

–

136.0

–

–

(86.9)

(86.9)

121.4

–

–

–

121.4

–

–

(87.2)

(87.2)

–

–

–

–

–

(0.4)

(0.4)

–

–

–

–

–

(0.1)

(0.1)

136.0

181.0

41.5

634.5

993.0

(2,643.2)

(53.2)

(86.9)

(2,783.3)

121.4

140.0

31.6

425.3

718.3

(2,529.9)

(48.6)

(87.2)

(2,665.7)

637.0

9.7

398.9

1,045.6

(1,049.8)

(0.4)

(1,050.2)

441.7

8.9

158.9

609.5

(891.2)

(0.1)

(891.3)

113

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

19. Other non-current assets

Non-current receivables

Amounts owed by subsidiary undertakings 

Amounts owed by related parties (note 45) 

Service concession arrangements 

Other receivables 

Non-current receivables were due:

Between 1 and 2 years 

Over 2 years and less than 5 years 

Over 5 years 

The fair values of non-current receivables were:

Amounts owed by subsidiary undertakings

Amounts owed by related parties

Service concession arrangements

Other receivables 

Group

Company

2013
£m

–

79.9

90.1

13.3

2012
£m

–

69.0

58.8

10.6

183.3

138.4

2013
£m

502.0

–

–

0.5

502.5

2012
£m

350.9

–

–

1.1

352.0

Group

Company

2013
£m

21.0

24.4

137.9

183.3

2012
£m

15.5

15.9

107.0

138.4

2013
£m

126.2

376.3

–

2012
£m

89.2

262.8

–

502.5

352.0

Group

Company

2013
£m

–

2012
£m

–

161.6

147.7

90.1

13.3

58.8

10.6

265.0

217.1

2013
£m

509.2

–

–

0.5

509.7

2012
£m

354.7

–

–

1.1

355.8

The fair value of amounts owed by related parties is based on cash flows using a rate based on the borrowings rate of 2.5% (2012 2.5%). 

The discount rate is equal to London Interbank Offered Rate plus an allowance to reflect an appropriate credit margin.

The effective interest rate on amounts owed by related parties was 13.0% (2012 14.0%).

Other receivables include site development and pre-contract costs of £12.8 million (2012 £9.6 million).

114

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
20. Investments

Subsidiary undertakings 

Company

At 1 April 2011

Additions

At 31 March 2012 

Additions

At 31 March 2013

Joint ventures 

Group

At 1 April 2011

Share of post-tax profit

Share of other comprehensive loss

At 31 March 2012

Share of post-tax profit

Share of other comprehensive profit

Dividends received

At 31 March 2013 

£m

1,032.0

140.1

1,172.1

151.2

1,323.3

£m

1.5

4.0

(5.4)

0.1

5.8

2.7

(8.5)

0.1

The recoverable amount of investments is determined based on value-in-use calculations which are set out in note 15 of the financial statements. 

Details of the Group’s principal subsidiary and joint venture undertakings are set out in note 41.

The Group’s share of the results, assets and liabilities in its principal joint ventures and associate, which are equity accounted in these financial statements, is:

Assets

Liabilities

Income

Non–current
£m

Current
£m

Non–current
£m

Current
£m

Revenue
£m

Profit
£m

Other 
comprehensive 
income/(loss)
£m 

2013 

Lakeside Energy from 
Waste Holdings Limited 

Viridor Laing (Greater 
Manchester) Holdings Limited 

INEOS Runcorn (TPS) 
Holdings Limited

2012

Lakeside Energy from 
Waste Holdings Limited 

Viridor Laing (Greater 
Manchester) Holdings Limited

INEOS Runcorn (TPS) 
Holdings Limited

73.8

19.5

(86.1)

(7.2)

175.2

39.5

(188.9)

(25.8)

95.0

22.3

(117.1)

(0.2)

78.2

13.7

(89.9)

171.3

15.9

(168.3)

76.0

8.2

(84.0)

(2.0)

(18.9)

(0.2)

25.2

63.6

1.3

23.2

46.8

–

5.8

2.7

–

–

3.7

0.3

–

–

–

(5.1)

(0.3)

–

115

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
 
 
 
 
Financial statements

Notes to the financial statements 
Continued

21. Inventories

Raw materials and consumables 

22. Trade and other receivables – current

Trade receivables 

Less: provision for impairment of receivables

Net trade receivables 

Amounts owed by related parties (note 45)

Amounts owed by subsidiary undertakings

Other receivables 

Prepayments and accrued income 

Group

Company

2013
£m

10.5

2012
£m

9.0

2013
£m

–

2012
£m

–

Group

Company

2013
£m

2012
£m

2012
(Restated 
note 40)
£m

188.5

(67.0)

121.5

12.2

–

13.0

91.8

2013
£m

212.4

(76.4)

136.0

11.0

–

8.0

112.7

267.7

–

–

–

–

135.0

1.1

0.2

238.5

136.3

–

–

–

–

90.8

0.7

0.2

91.7

2012 
£m

37.3

13.0

97.4

The Directors consider that the carrying amounts of trade and other receivables approximate to their fair value.

There is no concentration of credit risk in trade receivables. The Group has a large number of customers who are dispersed and there is no significant 
loss on trade receivables expected that has not been provided for. The Group has created IAS 39 portfolio provisions, but cannot practicably identify 
which receivables specifically are the ones impaired. It is Group policy to consider a receivable in a portfolio to which an impairment has been allocated 
on a collective basis as not being impaired for the purposes of IFRS 7 disclosures until the loss can be specifically identified with the receivable.

The ageing of trade receivables which are past due but not specifically impaired was:

Group

Past due 1 – 30 days 

Past due 31 – 120 days 

More than 120 days 

2013 
£m

51.3

13.8

115.6

The aged trade receivables above are taken directly from aged sales ledger records before deduction of credit balances and other adjustments.

The Group’s two principal operating businesses specifically review separate categories of debt to identify an appropriate provision for impairment.  
South West Water Limited has a duty under legislation to continue to provide domestic customers with services regardless of payment.

116

Pennon Group Plc Annual Report 2013 
 
 
 
The movement in the allowance for impairment in respect of trade receivables was:

At 1 April 

Provision for receivables impairment 

Receivables written-off during the year as uncollectable 

Cumulative amounts previously excluded from debt 

At 31 March 

23. Derivative financial instruments

Derivatives used for cash flow hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities 

Derivatives used for fair value hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Derivative deemed held for trading

Current assets

Current liabilities

Non-current liabilities 

2013 
£m

67.0

9.9

(9.5)

9.0

76.4

Group

Company

2013
£m

0.2

0.6

(18.0)

(23.1)

30.8

0.2

(2.3)

(6.9)

9.7

(1.4)

(1.5)

2012
£m

–

6.6

(15.3)

(26.8)

21.9

0.8

(1.3)

(5.2)

2.3

–

–

2013
£m

–

–

–

–

–

–

–

–

9.7

–

–

2012 
£m

58.2

9.2

(7.1)

6.7

67.0

2012
£m

–

6.6

–

–

–

–

–

–

2.3

–

–

The fair value of hedging derivatives is split between current and non-current assets or liabilities based on the maturity of the cash flows.

The ineffective portion recognised in the income statement arising from hedging relationships was nil (2012 nil).

Interest rate swaps and fixed rate borrowings are used to manage the mix of fixed and floating rates to ensure at least 50% of Group net borrowings 
are at fixed rate. At 31 March 2013 54% of Group net borrowings were at fixed rate (2012 56%).

At 31 March 2013 the Group had interest rate swaps to swap from floating to fixed rate and hedge financial liabilities with a notional value of £1,135.0 
million and a weighted average maturity of 4.0 years (2012 £855.0 million, with 4.0 years). The weighted average interest rate of the swaps for their 
nominal amount was 2.7% (2012 3.2%).

At 31 March 2012 the Company had cross-currency interest rate swaps to swap from floating to fixed rate and hedge financial liabilities, relating 
to a borrowing of 70 million Australian dollars, with a weighted average maturity of 1.0 years. The weighted average interest rate of the swaps was 3.7%. 
This cross-currency interest rate swap matured during the year.

The derivative deemed held for trading does not qualify for hedge accounting under IAS 39, but is designed to improve the Group’s overall interest 
rate performance. This derivative arises from  a combination of non-derivative instruments entered into during the year that when combined result 
in a derivative instrument. Included in the derivative instrument is a £200 million floating interest rate-linked loan from Peninsula MB Limited 
to the Company and a fixed rate £200 million obligation due to the Company from Peninsula MB Limited. This derivative has an expected life of 15 
years. The £7.4 million (2012 £2.3 million) fair value movement in the derivative has been recognised in net finance costs in the income statement.

117

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
Financial statements

Notes to the financial statements 
Continued

23. Derivative financial instruments Continued

Valuation hierarchy
The amounts of financial instruments carried at fair value by valuation method were: 

Level 2 inputs

Assets

Derivatives used for cash flow hedging 

Derivatives used for fair value hedging

Total assets

Liabilities

Derivatives used for cash flow hedging

Derivatives used for fair value hedging

Derivative deemed held for trading

Total liabilities

Group

Company

2013
£m

2012
£m

2013
£m

0.8

31.0

31.8

41.1

9.2

2.9

53.2

6.6

22.7

29.3

42.1

6.5

–

48.6

–

–

–

–

–

–

–

2012
£m

6.6

–

6.6

–

–

–

–

The amounts above are the fair value of financial instruments using level 2 – inputs that are observable for the asset or liability, either directly 
(that is, as prices) or indirectly (that is, derived from prices). The fair values of these swaps are based on the market value of equivalent instruments 
at the balance sheet date.

Level 3 inputs

Assets

Group

Company

2013
£m

2012
£m

2013
£m

2012
£m

Derivative deemed held for trading

9.7

2.3

9.7

2.3

The amount above is the fair value of financial instruments using level 3 – inputs for asset or liability that are not based on observable market data (that is, 
unobservable market data).

24. Financial instruments at fair value through profit

Financial assets at fair value through profit 

Current assets 

Financial liabilities at fair value through profit 

Non-current liabilities

Group

Company

2013
£m

2012
£m

2013
£m

2012
£m

1.2

0.5

(23.0)

(16.7)

–

–

–

–

Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which has been designated 
in a fair value hedging relationship. 

118

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
25. Cash and cash deposits

Cash at bank and in hand 

Short-term bank deposits 

Other deposits 

Total cash and cash deposits (note 39)

Group short-term deposits have an average maturity of one day.

Group other deposits have an average maturity of 134 days.

Group

Company

2013
£m

86.6

159.0

388.9

634.5

2012
£m

18.3

67.1

339.9

425.3

2013
£m

58.4

159.0

181.5

398.9

2012
£m

58.4

47.1

53.4

158.9

Group other deposits include restricted funds of £135.9 million (2012 £108.4 million) to settle long-term lease liabilities (note 28) and £7.7 million (2012 £14.2 
million) relating to letters of credit.

For the purposes of the cash flow statement cash and cash equivalents comprise:

Cash and cash deposits as above 

Bank overdrafts (note 28) 

Less: deposits with a maturity of three months or more  (restricted funds)

26. Trade and other payables – current

Trade payables 

Amounts owed to subsidiary undertakings 

Amounts owed to joint venture (note 45) 

Other tax and social security 

Accruals and other payables

2013
£m

634.5

(0.4)

634.1

(143.6)

490.5

2013
£m

86.9

–

0.2

71.3

118.8

277.2

Group

Company

2012
£m

425.3

(10.5)

414.8

(122.6)

292.2

2013
£m

398.9

–

398.9

(1.4)

397.5

2012
£m

158.9

–

158.9

(1.4)

157.5

Group

Company

2012
£m

87.2

–

7.0

41.2

107.1

242.5

2013
£m

0.4

0.1

–

0.3

6.9

7.7

The Directors consider that the carrying amount of trade and other payables approximates to their fair value.

Included in accruals and other payables are amounts provided by the Group in relation to claims received which are considered by the Directors 
and the management of the Group to be the best estimate of the amounts that might be finally settled. Further disclosures have not been provided 
in accordance with IAS 37 paragraph 92.

2012
£m

0.1

5.7

–

0.3

4.7

10.8

119

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
 
 
 
Financial statements

Notes to the financial statements 
Continued

27. Current tax liabilities/(recoverable)

Current tax liabilities/(recoverable)

28. Borrowings

Current

Bank overdrafts 

Short-term loans 

European Investment Bank 

Amounts owed to subsidiary undertakings (note 45)

Obligations under finance leases 

Total current borrowings (note 39)

Non-current

Bank and other loans

Private placements

Bond 2040

RPI index-linked bond

Convertible bond

European Investment Bank 

Obligations under finance leases

Total non-current borrowings (note 39) 

Total borrowings 

Group

Company

2012
(Restated 
note 40)
£m

60.3

2013
£m

67.0

2013
£m

18.9

2012
£m

(2.6)

Group

Company

2013
£m

2012
£m

2013
£m

2012
£m

0.4

75.9

21.1

–

97.4

41.2

138.6

410.0

162.3

132.5

247.3

120.4

210.4

1,282.9

10.5

253.2

21.1

–

284.8

40.7

325.5

139.3

99.9

132.3

240.3

117.6

231.5

960.9

–

75.9

–

281.2

357.1

–

–

253.2

–

281.2

534.4

–

357.1

534.4

410.0

162.3

–

–

139.3

99.9

–

–

120.4

117.6

–

–

692.7

356.8

1,221.7

1,243.5

–

2,504.6

2,204.4

692.7

2,643.2

2,529.9

1,049.8

–

356.8

891.2

The Company issued a £100 million private placement in July 2007 maturing in 2022. Interest is payable at a floating rate based on the performance of an interest 
rate-linked index. The interest rate payable in the year was 3.1% (2012 3.2%).

South West Water Finance Plc issued a £200 million RPI index-linked bond in July 2008 maturing in 2057 with a cash coupon of 1.99%.

The Company issued £125 million 4.625% convertible bonds in August 2009. The bonds mature five years from the issue date at their nominal value of £125 
million or can be converted into shares, at the holders’ option, at the maturity date at the conversion price of 597.81 pence per Ordinary share. The value of the 
equity conversion component was determined to be £10 million and has been recognised in shareholders’ equity in retained earnings.

South West Water Finance Plc issued a £150 million bond in July 2010 maturing in 2040 with a cash coupon of 5.875%.

120

Pennon Group Plc Annual Report 2013 
 
 
 
The fair values of non-current borrowings were:

Group

Bank and other loans 

Private placements

Bond 2040

RPI index-linked bond

Convertible bond

European Investment Bank 

2013

2012

Book value
£m

Fair value
£m

Book value
£m

Fair value
£m

410.0

162.3

132.5

247.3

120.4

210.4

410.0

156.5

175.1

166.7

145.9

189.5

1,282.9

1,243.7

139.3

99.9

132.3

240.3

117.6

231.5

960.9

139.3

92.3

157.5

159.5

161.7

205.8

916.1

Obligations under finance leases

1,221.7

1,053.3

1,243.5

1,088.1

Company

Bank and other loans 

Private placements

Convertible bond

2,504.6

2,297.0

2,204.4

2,004.2

410.0

162.3

120.4

692.7

410.0

156.5

145.9

712.4

139.3

99.9

117.6

356.8

139.3

92.3

161.7

393.3

Where market values are not available, fair values of borrowings have been calculated by discounting expected future cash flows at prevailing interest rates.

The maturity of non-current borrowings was:

Between 1 and 2 years 

Over 2 years and less than 5 years 

Over 5 years 

The weighted average maturity of non-current borrowings was 22 years (2012 23 years).

Finance lease liabilities – minimum lease payments were:

Within 1 year 

Over 1 year and less than 5 years

Over 5 years

Less: future finance charges 

Present value of finance lease liabilities

Group

Company

2013
£m

259.1

593.9

2012
£m

130.3

432.9

1,651.6

1,641.2

2,504.6

2,204.4

2013
£m

185.2

345.2

162.3

692.7

2012
£m

74.6

182.3

99.9

356.8

Group

Company

2013
£m

56.6

291.0

2,045.3

2,392.9

2012
£m

61.7

292.9

2,216.5

2,571.1

(1,130.0)

(1,286.9)

1,262.9

1,284.2

2013
£m

2012
£m

–

–

–

–

–

–

– 

– 

–

– 

–

–

121

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
 
 
 
Financial statements

Notes to the financial statements 
Continued

28. Borrowings Continued

The maturity of finance lease liabilities was:

Within 1 year 

Over 1 year and less than 5 years

Over 5 years

Group

Company

2013
£m

34.0

170.1

1,058.8

1,262.9

2012
£m

31.0

133.9

1,119.3

1,284.2

2013
£m

2012
£m

–

–

–

–

–

–

–

–

Included above are accrued finance charges arising on obligations under finance leases totalling £130.8 million (2012 £135.5 million), of which 
£14.3 million (2012 £12.6 million) is repayable within one year.

Within obligations under finance leases, South West Water Limited has utilised finance lease facilities of £180.0 million for certain water and sewerage 
business property, plant and equipment which are secured by bank letters of credit issued by United Kingdom financial institutions. These letters 
of credit, covering the full period of the finance leases, are renewable between the financial institutions and South West Water Limited at five-yearly 
intervals, the next being March 2016.

The period for repayment of these leases includes an agreement to deposit with the lessor group amounts equal to the difference between 
the original and revised payments due. The accumulated deposits, £52.3 million at 31 March 2013 (2012 £41.9 million) are being held to settle 
the lease liability over the period from the end of the original lease term. The deposits are subject to a registered charge given as security to the lessor 
for the balance outstanding.

The period for repayment of certain existing leases includes an agreement to deposit with the lessor group amounts equal to the difference between 
the original and revised payments due. The accumulated deposits, £83.6 million at 31 March 2013 (2012 £66.5 million) are being held to settle the lease 
liability at the end of the lease term, subject to rights to release by negotiation with the lessor.

Undrawn committed borrowing facilities at the balance sheet date were:

Floating rate:

Expiring within 1 year 

Expiring after 1 year 

Group

Company

2013
£m

190.0

325.0

515.0

2012
£m

247.5

411.0

658.5

2013
£m

25.0

220.0

245.0

2012
£m

127.5

141.0

268.5

In addition the Group had, at 31 March 2013, undrawn uncommitted short-term bank facilities of £25.0 million (2012 £50.0 million) available 
to the Company or South West Water Limited.

29. Other non-current liabilities

Amounts owed to subsidiary undertakings 

Other payables

Group

Company

2013
£m

–

77.9

77.9

2012
£m

–

76.9

76.9

2013
£m

8.7

–

8.7

2012
£m

8.7

–

8.7

Other payables include deferred income resulting from the adoption at fair value of assets transferred from customers in the water and sewerage segment.

122

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
30. Retirement benefit obligations

The Group operates a number of defined benefit pension schemes and also a defined contribution section within the main scheme.

The assets of the Group’s pension schemes are held in separate trustee administered funds. The trustees of the funds are required to act in the best 
interest of the funds’ beneficiaries. The appointment of schemes’ trustees is determined by the schemes’ trust documentation. The Group has a policy 
for the main fund that one-half of all trustees, other than the Chairman, are nominated by members of the schemes, including pensioners.

Defined contribution schemes
Pension costs for defined contribution schemes were £2.8 million (2012 £2.7 million).

Defined benefit schemes
Assumptions
The principal actuarial assumptions at 31 March were:

Expected return on schemes’ assets 

Rate of increase in pensionable pay 

Rate of increase for current and future pensions 

Rate used to discount schemes’ liabilities 

Inflation 

2013 
%

2012 
%

4.3

3.4

3.4

4.3

3.4

6.3

3.5

3.3

4.7

3.3

For 2013/14 IAS 19 (Revised) Employee Benefits will be implemented which requires the expected return on schemes’ assets to be the same as the rate 
used to discount liabilities.

Mortality
Assumptions regarding future mortality experience are set based on actuarial advice in accordance with published statistics and experience. 
The mortality assumption uses a scheme-specific calculation based on CMI 2009 actuarial tables with an allowance for future longevity improvement.

The average life expectancy in years of a member having retired at age 62 on the balance sheet date is projected as:

Male 

Female 

The average life expectancy in years of a future pensioner retiring at age 62, 20 years after the balance sheet date, is projected as:

Male 

Female 

The sensitivities regarding the principal assumptions used to measure the schemes’ liabilities are:

2013 

25.0

27.0

2013 

25.9

28.3

2012 

24.9

27.0

2012 

25.8

28.2

Rate of increase in pensionable pay 

Rate of increase in current and future pensions 

Rate used to discount schemes’ liabilities 

Inflation

Life expectancy 

Change in 
assumption 

Impact on 
schemes’ 
liabilities

+/– 0.5%

+/– 1.3%

+/– 0.5%

+/– 6.6%

+/– 0.5%

+/– 9.2%

+/– 0.5%

+/– 8.3%

+/– 1 year

+/– 3.6%

123

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

30. Retirement benefit obligations Continued

The amounts recognised in the income statement were:

Current service cost 

Past service cost 

Total included in employment costs 

Expected return on pension schemes’ assets 

Interest cost on retirement benefit obligations 

Total included within net finance costs

Total charge

The actual return on schemes’ assets was a profit of £69.0 million (2012 £32.0 million).

The amounts recognised in the statement of comprehensive income were:

Actuarial losses recognised in the year

The amounts recognised in the balance sheet were:

Fair value of schemes’ assets 

Present value of defined benefit obligations 

Net liability recognised in the balance sheet 

The schemes’ assets were:

Equities 

Bonds 

Diversified growth

Property 

Other 

Group

Company

2013
£m

(13.7)

(0.4)

(14.1)

32.3

(28.6)

3.7

(10.4)

2012
£m

(12.9)

(1.0)

(13.9)

32.7

(29.1)

3.6

(10.3)

2013
£m

(0.5)

–

(0.5)

2.2

(2.0)

0.2

(0.3)

Group

Company

2013
£m

(15.1)

2012
£m

(51.7)

2013
£m

(1.6)

Group

Company

2012
£m

517.2

(615.8)

(98.6)

2013
£m

39.4

(48.1)

(8.7)

2013

2012

Fund
%

54

32

7

6

1

Value
£m

269.9

168.8

–

35.4

43.1

2013
£m

580.4

(690.1)

(109.7)

Value
£m

315.9

185.1

38.6

36.2

4.6

2012
£m

(0.8)

–

(0.8)

2.2

(2.1)

0.1

(0.7)

2012
£m

(3.9)

2012
£m

35.4

(43.2)

(7.8)

Fund
%

52

33

–

7

8

580.4

100

517.2

100

Other assets at 31 March 2012 represented principally cash contributions received from the Group towards the year-end which were invested 
during the subsequent financial year. 

124

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
 
 
The Company’s share of the schemes’ assets at the balance sheet date were:

Equities 

Property

Bonds 

Other 

2013
£m 

20.4

2.7

13.1

3.2

39.4

2012
£m 

17.8

2.7

11.8

3.1

35.4

The expected return on schemes’ assets for 2012/13 was determined by considering the long-term returns and the balance between risk and reward 
on the various categories of investment assets held. Expected returns on equity and property investments reflected long-term rates of return experienced 
in the respective markets. Expected yields on fixed interest investments were based on gross redemption yields as at the balance sheet date.

In conjunction with its investment advisors, the trustees have structured the schemes’ investments with the objective of balancing investment returns 
and levels of risk. The asset allocation for the main scheme has three principal elements:

•  holding of bonds which is expected to be less volatile than most other asset classes and reflects the schemes’ liabilities
•  a proportion of equities, with fund managers having freedom in making investment decisions to maximise returns
•  investment of a relatively small proportion of the schemes’ assets in alternative asset classes which give the potential for diversification 

(currently property and diversified growth).

The liabilities of the defined benefit schemes are measured by using the projected unit credit method which is an accrued benefits valuation method 
in which the scheme liabilities make allowance for projected increases in pensionable pay.

Movements in the net liability were:

At 1 April

Income statement 

Statement of comprehensive income

Employer contributions 

At 31 March

Movements in the fair value of schemes’ assets were:

At 1 April 

Expected return on schemes’ assets 

Actuarial gains/(losses)

Members’ contributions 

Benefits paid

Employer contributions 

At 31 March 

Group

Company

2012
£m

(85.8)

(10.3)

(51.7)

49.2

(98.6)

2013
£m

(7.8)

(0.3)

(1.6)

1.0

(8.7)

Group

Company

2012
£m

454.2

32.7

(0.7)

1.2

(19.4)

49.2

517.2

2013
£m

35.4

2.2

2.3

–

(1.5)

1.0

39.4

2013
£m

(98.6)

(10.4)

(15.1)

14.4

(109.7)

2013
£m

517.2

32.3

36.7

1.2

(21.4)

14.4

580.4

2012
£m

(6.8)

(0.7)

(4.0)

3.7

(7.8)

2012
£m

30.7

2.2

0.2

–

(1.4)

3.7

35.4

125

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
 
 
Financial statements

Notes to the financial statements 
Continued

30. Retirement benefit obligations Continued

Movements in the present value of schemes’ defined benefit obligations were:

At 1 April

Service cost 

Interest cost

Actuarial losses

Members’ contributions 

Benefits paid 

At 31 March 

Group

Company

2013
£m

2012
£m

(615.8)

(540.0)

(14.1)

(28.6)

(51.8)

(1.2)

21.4

(13.9)

(29.1)

(51.0)

(1.2)

19.4

2013
£m

(43.2)

(0.5)

(2.0)

(3.9)

–

1.5

2012
£m

(37.5)

(0.8)

(2.1)

(4.2)

–

1.4

(690.1)

(615.8)

(48.1)

(43.2)

The future cash flows arising from the payment of the defined benefits are expected to be settled primarily in the period between 15 and 40 years 
from the balance sheet date.

The five-year history of experience adjustments is:

2013
£m

2012
£m

2011
£m

2010
£m

2009
£m

Group

Fair value of schemes’ assets 

580.4

      517.2

       454.2

        402.4

Present value of defined benefit obligations 

Net liability recognised 

Experience gains/(losses) on schemes’ assets

(690.1)

(109.7)

(615.8)

(98.6)

(540.0)

(85.8)

(510.3)

(107.9)

276.4 

(342.4) 

(66.0) 

Amount (£m)

         36.7

     (0.7)

              5.3

65.7

 (101.6) 

Percentage of schemes’ assets

            6.3%

(0.1)%

 1.2%            16.3%

(36.7)%

Experience gains/(losses) on defined benefit obligations

Amount (£m) 

          0.1

     (0.4)

              0.8

              2.3

34.8

Percentage of defined benefit obligations 

 –

(1.0)%

0.1%            0.4%

  10.2%

The cumulative actuarial losses recognised in the Group statement of comprehensive income at 31 March 2013 were £172.6 million (2012 £157.5 million).

126

Pennon Group Plc Annual Report 2013 
 
Company

Fair value of schemes’ assets 

39.4

           35.4

 30.7

           37.3

           29.6 

2013
£m

2012
£m

2011
£m

2010
£m

2009
£m

Present value of defined benefit obligations 

Net liability recognised

Experience gains/(losses) on schemes’ assets

(48.1)

(8.7)

(43.2)

(7.8)

(37.5)

(6.8)

(49.0)

(11.7)

(36.9) 

 (7.3) 

Amount (£m)

2.3

            0.2

(10.4)

            6.3

        (9.6) 

Percentage of schemes’ assets

5.8%             0.5%         (33.9)%          16.9%

 (32.4)%

Experience (losses)/gains on defined benefit obligations

Amount (£m) 

Percentage of defined benefit obligations 

–

–

 (0.4)

   14.0

            0.4

             1.6

          (1.0)%          37.3%             0.8%            4.3% 

The cumulative actuarial losses recognised in the Company statement of comprehensive income at 31 March 2013 were £12.7 million 
(2012 £11.1 million).

The last triennial actuarial valuation of the principal defined benefit scheme was at 31 March 2010. The Group paid no deficit recovery contributions 
to the main scheme during the year (2012 £35 million) since all payments up to 31 March 2015 under the existing schedule of contributions have  
been made. The Group monitors funding levels on an annual basis and expects to pay total contributions of around £14 million during the year ended  
31 March 2014.

31. Deferred tax

Deferred tax is provided in full on temporary differences under the liability method using a tax rate of 23% (2012 24%).

Movements in deferred tax were:

Liabilities/(assets) at 1 April

(Credited)/charged to the income statement 

Credited to equity

Arising on acquisitions 

Liabilities/(assets) at 31 March 

Group

Company

2012
(Restated 
note 40)
£m

292.5

(2.8)

(15.9)

3.5

2013
£m

277.3

(32.8)

(1.5)

0.1

243.1

277.3

2013
£m

(4.6)

2.6

(0.3)

–

(2.3)

2012
£m

(4.2)

0.5

(0.9)

–

(4.6)

Deferred tax assets have been recognised in respect of all temporary differences giving rise to deferred tax assets because it is probable 
that these assets will be recovered.

The majority of the Group’s deferred tax liability is expected to be recovered over more than one year.

The majority of the Company’s deferred tax asset is expected to be recovered over more than one year.

All deferred tax assets and liabilities within the same jurisdiction are offset.

The deferred tax balance has been reduced by a credit of £10.6 million to recognise the changes in the rate of corporation tax enacted on 17 July 2012 
to reduce the rate from 1 April 2013 from 24% to 23%. This credit includes a credit of £12.7 million recognised in the income statement and a debit 
of £2.1 million recognised in the statement of comprehensive income. If the Government proposals contained in the Financial Bill 2013 to reduce the rate 
of corporation tax by a further 2% for the financial year 2014 and a further 1% for the financial year 2015 had been enacted at the balance sheet date, 
the impact would have been a further reduction of approximately £32 million.

127

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
Financial statements

Notes to the financial statements 
Continued

31. Deferred tax Continued

The movements in deferred tax assets and liabilities were:

Group
Deferred tax liabilities

At 1 April 2011

Credited to the income statement 

Arising on acquisitions

At 31 March 2012

(Credited)/charged to the income statement 

Arising on acquisitions

At 31 March 2013

Deferred tax assets

At 1 April 2011

Charged to the income statement 

Credited to equity

Arising on acquisitions

At 31 March 2012 

(Credited)/charged to the income statement 

(Credited)/charged to equity

At 31 March 2013 

Net liability:

At 31 March 2012

At 31 March 2013 

128

Accelerated tax depreciation

Owned 
assets 
£m

305.6

(11.7)

–

293.9

(37.6)

0.1

256.4

Provisions 
(Restated 
note 40)
£m

(10.0)

2.1

–

(0.2)

(8.1)

(0.6)

–

(8.7)

Leased
assets
£m

16.4

(0.6)

–

15.8

–

–

15.8

Other
 (Restated 
note 40)
£m

Total
(Restated 
note 40)
£m

20.4

(2.9)

3.7

21.2

2.0

–

23.2

342.4

(15.2)

3.7

330.9

(35.6)

0.1

295.4

Retirement 
benefit 
obligations
£m

Other
(Restated 
note 40)
£m

Total
(Restated 
note 40)
£m

(22.2)

8.8

(10.2)

–

(23.6)

0.4

(2.0)

(17.7)

1.5

(5.7)

–

(21.9)

3.0

0.5

(49.9)

12.4

(15.9)

(0.2)

(53.6)

2.8

(1.5)

(25.2)

(18.4)

(52.3)

277.3

243.1

Pennon Group Plc Annual Report 2013Company
Deferred tax assets

At 1 April 2011

Charged/(credited) to the income statement

Credited to equity 

At 31 March 2012

Charged to the income statement

Credited to equity 

At 31 March 2013

Deferred tax credited/(charged) to equity during the year was:

Actuarial losses on defined benefit schemes 

Cash flow hedges

Deferred tax on other comprehensive loss

Share-based payments (note 36)

Retirement 
benefit 
obligations 
£m

(1.8)

0.8

(0.8)

(1.8)

0.1

(0.3)

(2.0)

Other
£m

(2.4)

(0.3)

(0.1)

(2.8)

2.5

–

(0.3)

Group

Company

2013
£m

2.0

–

2.0

(0.5)

1.5

2012
£m

10.2

5.8

16.0

(0.1)

15.9

2013
£m

–

0.3

0.3

–

0.3

Total
£m

(4.2)

0.5

(0.9)

(4.6)

2.6

(0.3)

(2.3)

2012
£m

0.8

0.1

0.9

–

0.9

129

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
Financial statements

Notes to the financial statements 
Continued

32. Provisions

Group

At 1 April 2012

Charged to the income statement 

Exceptional charges (note 6)

Landfill restoration (note 17)

Utilised 

At 31 March 2013

Environmental and 
landfill restoration
(Restated 
note 40)
£m

Other
provisions
£m

Total
(Restated 
note 40)
£m

93.4

4.5

90.1

8.4

(12.2)

184.2

9.2

5.9

13.0

–

(1.0)

27.1

102.6

10.4

103.1

8.4

(13.2)

211.3

The amount charged to the income statement includes £3.8 million (2012 £3.7 million) charged to finance costs as the unwinding of discounts 
in provisions.

The addition to landfill restoration provision of £8.4 million recognised in the year has been matched with an addition to property, plant 
and equipment (note 17).

The analysis of provisions between current and non-current is:

Current 

Non-current 

2012
(Restated 
note 40)
£m

26.3

76.3

102.6

2013
£m

40.6

170.7

211.3

Environmental and landfill restoration provisions are incurred during the operational life of each landfill site and for a considerable period thereafter. 
The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site to site. Key factors are the type 
of waste, the speed at which it decomposes, the volume of leachate requiring treatment and regulatory requirements specific to the site. Environmental 
and landfill restoration provisions are expected to be substantially utilised throughout the operational life of a site and for landfill sites within 60 years of 
closure (2012 30 years). The provisions have been established assuming current waste management technology based upon estimated costs at future 
prices which have been discounted to present value. 

Other provisions comprise principally of onerous contracts and restructuring provisions. Onerous contracts are provided for at the net present value 
of the operating losses of the onerous contracts and are to be utilised over the remaining period of the contract to which they relate. The restructuring 
provision relates principally to severance costs and will be utilised within one year.

130

Pennon Group Plc Annual Report 201333. Share capital 

Allotted, called-up and fully paid

Group and Company

At 1 April 2011 Ordinary shares of 40.7p each 

Shares issued under the Scrip Dividend Alternative

Shares re-issued under the Company’s Performance and Co-investment Plan

For consideration of £0.3 million, shares re-issued to the Pennon Employee Share Trust

For consideration of £1.6 million, shares re-issued under the Company’s Sharesave Scheme

At 31 March 2012 Ordinary shares of 40.7p each 

Shares issued under the Scrip Dividend Alternative

Shares re-issued under the Company’s Performance and Co-investment Plan

For consideration of £0.9 million, shares re-issued to the Pennon Employee Share Trust

For consideration of £0.4 million, shares re-issued under the Executive Share Option Scheme

For consideration of £3.3 million, shares re-issued under the Company’s Sharesave Scheme

Number of shares

Treasury
shares

Ordinary
shares

£m

4,309,567

356,970,298

147.0

–

2,941,306

1.2

(246,793)

(44,667)

(385,402)

246,793

44,667

385,402

–

–

–

3,632,705

360,588,466

148.2

–

2,542,187

1.0

(493,217)

(113,957)

(76,415)

(843,280)

493,217

113,957

76,415

843,280

–

–

–

–

At 31 March 2013 Ordinary shares of 40.7p each 

2,105,836

364,657,522

149.2

Shares held as treasury shares may be sold or re-issued for any of the Company’s share schemes, or cancelled.

Employee share schemes
The Group operates a number of equity-settled share plans for the benefit of employees. Details of each plan are:

i) Sharesave Scheme
An all-employee savings related plan is operated that enables employees, including Executive Directors, to invest up to a maximum of £250 per month 
for three or five years. These savings can then be used to buy Ordinary shares, at a price set at a 20% discount to the market value at the start of the 
savings period, at the third, fifth or seventh year anniversary of the option being granted. Options expire six months following the exercise date and, 
except for certain specific circumstances such as redundancy, lapse if the employee leaves the Group before the option exercise period commences.

Outstanding options to subscribe for Ordinary shares of 40.7p each under the Company’s share option schemes are:

5 July 2005

4 July 2006

3 July 2007

8 July 2008 

6 July 2009

28 June 2010

29 June 2011

29 June 2012

Date 
granted and 
subscription
price fully 
paid

270p 

358p 

522p 

517p 

386p 

431p

536p

588p

Period 
when
options 
normally
exercisable

2008 – 2012 

2009 – 2013

2010 – 2014 

2011 – 2015 

2012 – 2016 

2013 – 2017

2014 – 2018

2015 – 2017

Thousands of shares in
respect of which options 
outstanding at 31 March

2013

2012

–

38

11

75

406

563

502

746

30

39

88

79

1,184

608

580

–

2,341

2,608

131

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
Financial statements

Notes to the financial statements 
Continued

33. Share capital Continued
i) Sharesave Scheme continued

The number and weighted average exercise price of Sharesave options are:

At 1 April 

Granted 

Forfeited 

Exercised

Expired

At 31 March 

2013

2012

Number of 
Ordinary 
shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

Number of 
Ordinary 
shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

2,608

779

(157)

(843)

(46)

2,341

437

588

494

394

496

498

2,564

593

(123)

(385)

(41)

2,608

409

536

438

405

439

437

The weighted average price of the Company’s shares at the date of exercise of Sharesave options during the year was 731p (2012 656p). 
The options outstanding at 31 March 2013 had a weighted average exercise price of 498p (2012 437p) and a weighted average remaining 
contractual life of 2.1 years (2012 3.0 years).

The aggregate fair value of Sharesave options granted during the year was £0.8 million (2012 £0.9 million), determined using the Black-Scholes 
valuation model. The significant inputs into the valuation model at the date of issue of the options were:

Weighted average share price

Weighted average exercise price 

Expected volatility 

Expected life 

Risk-free rate 

Expected dividend yield 

2013

735p

588p

2012

670p

536p

19.0%

27.4%

3.4 years

3.9 years

0.4%

4.0%

1.4%

4.3%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

ii) Performance and Co-investment Plan
Executive Directors and senior management receive a conditional award of Ordinary shares in the Company and are also required to hold a substantial 
personal shareholding in the Company. The eventual number of shares, if any, which vest is dependent upon the achievement of conditions of the plan 
over the restricted period, being not less than three years.

The number and price of shares in the Performance and Co-investment Plan are:

2013

2012

Number of 
Ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

Number of 
Ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

1,407

424

(493)

(16)

1,322

573

768

486

486

669

1,559

454

(247)

(359)

1,407

550

698

637

586

573

At 1 April 

Granted 

Vested

Lapsed

At 31 March 

132

Pennon Group Plc Annual Report 2013The awards outstanding at 31 March 2013 had a weighted exercise price of 669p (2012 573p) and a weighted average remaining contractual life 
of 1.2 years (2012 1.3 years).

The aggregate fair value of awards granted during the year was £1.9 million (2012 £2.0 million) determined using a Monte-Carlo simulation model. 
The significant inputs into the valuation model at the date of the share awards were:

Weighted average share price 

Expected volatility 

Risk-free rate 

2013

768p

19.0%

0.4%

2012

698p

27.4%

1.4%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

iii) Annual Incentive Bonus Plan – Deferred Shares
Awards under the plan to Executive Directors and senior management involve the release of Ordinary shares in the Company to participants. 
There is no performance condition since vesting is conditional upon continuous service with the Group for a period of three years from the award. 
The number and weighted average price of shares in the Annual Incentive Bonus Plan are:

2013

2012

Number of 
Ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

Number of 
Ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

At 1 April

Granted 

Vested 

Lapsed

At 31 March 

427

120

(93)

(25)

429

602

754

473

473

680

459

175

(202)

(5)

427

The awards outstanding at 31 March 2013 had a weighted average exercise price of 680p (2012 602p) and a weighted average remaining contractual 
life of 1.3 years (2012 1.5 years). The Company’s share price at the date of the awards ranged from 572p to 754p.

The aggregate fair value of awards granted during the year was £0.9 million (2012 £1.2 million), determined from market value. No option pricing 
methodology is applied since dividends paid on the shares are receivable by the participants in the scheme.

Further details of the plans and options granted to Directors, included above, are shown in the Directors’ remuneration report.

34. Share premium account

Group and Company

At 1 April 2011

Adjustment for shares issued under the Scrip Dividend Alternative

At 31 March 2012

Adjustment for shares issued under the Scrip Dividend Alternative

At 31 March 2013

557

725

608

522

602

£m 

9.2

(1.2)

8.0

(1.0)

7.0

133

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

35. Capital redemption reserve

The capital redemption reserve represents the redemption of B shares and cancellation of Deferred shares arising from a capital return 
to shareholders undertaken during 2006.

Group and Company

At 1 April 2011

At 31 March 2012

At 31 March 2013 

36. Retained earnings and other reserves

Group

At 1 April 2011 

Profit for the year 

Other comprehensive loss for the year

Dividends paid relating to 2011

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Deferred tax in respect of share-based payments

Charge in respect of share options vesting

Own shares acquired by the Pennon Employee Share Trust in respect 

of share options granted

Proceeds from treasury shares re-issued 

At 31 March 2012 

Profit for the year 

Other comprehensive loss for the year

Transfer from hedging reserve to income statement

Transfer from hedging reserve to property, plant and equipment

Dividends paid relating to 2012

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Deferred tax in respect of share-based payments

Charge in respect of share options vesting

Own shares acquired by the Pennon Employee Share Trust in respect

of share options granted

Proceeds from treasury shares re-issued 

At 31 March 2013 

£m 

144.2

144.2

144.2

Total
£m

479.1

172.4

(65.8)

(88.2)

19.1

3.6

(0.1)

–

(0.3)

1.9

521.7

26.9

(14.3)

2.9

3.0

(96.0)

18.1

3.6

(0.5)

–

(0.9)

4.6

Own 
shares 
£m

Hedging
reserve
£m

Retained 
earnings 
£m

(2.2)

 (13.0) 

–

(18.7)

–

–

–

–

–

–

–

(31.7)

–

(3.9)

2.9

3.0

–

–

–

–

–

–

–

494.3

172.4

(47.1)

(88.2)

19.1

3.6

(0.1)

(0.7)

–

1.9

555.2

26.9

(10.4)

–

–

(96.0)

18.1

3.6

(0.5)

(0.4)

–

4.6

–

–

–

–

–

–

0.7

(0.3)

–

(1.8)

–

–

–

–

–

–

–

–

0.4

(0.9)

–

(2.3)

The own shares reserve represents the cost of Ordinary shares in Pennon Group Plc issued to or purchased in the market and held 
by the Pennon Employee Share Trust to satisfy awards under the Group’s Annual Incentive Bonus Plan.

The market value of the 457,000 Ordinary shares (2012 433,000 Ordinary shares) held by the trust at 31 March 2013 was £2.8 million (2012 £3.1 million).

134

(29.7)

501.1

469.1

Pennon Group Plc Annual Report 2013Hedging
reserve
£m 

Retained 
earnings
£m

Company

At 1 April 2011

Profit for the year 

Other comprehensive loss for the year

Dividends paid relating to 2011 

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Proceeds from treasury shares re-issued

At 31 March 2012

Profit for the year 

Other comprehensive loss for the year

Dividends paid relating to 2012 

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Proceeds from treasury shares re-issued

At 31 March 2013

37. Perpetual capital securities

Group and Company

At 1 April 2011

At 31 March 2012

Issue of £300m 6.75% perpetual subordinated capital securities 

At 31 March 2013 

–

–

(0.3)

–

–

–

–

(0.3)

–

0.3

–

–

–

–

–

On 8 March 2013 the Company issued £300m perpetual capital securities. They have no fixed redemption date but the Company may, 
at its sole discretion, redeem all, but not part, of these securities at their principal amount on 8 March 2018 or any subsequent periodic return 
payment date after this. 

The Company has the option to defer periodic returns on any relevant payment date, as long as a dividend on the Ordinary Shares has not been paid 
or declared in the previous 12 months. Deferred periodic returns shall be satisfied only on redemption or payment of dividend on Ordinary Shares, 
all of which only occur at the sole discretion of the Company.

Costs directly associated with the issue of £5.2 million are set off against the value of the issuance.

525.8

116.3

(3.3)

(88.2)

19.1

0.8

1.9

572.4

185.7

(1.4)

(96.0)

18.1

0.8

4.6

684.2

684.2

Total
£m

525.8

116.3

(3.6)

(88.2)

19.1

0.8

1.9

572.1

185.7

(1.1)

(96.0)

18.1

0.8

4.6

£m 

–

–

294.8

294.8

135

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewFinancial statements

Notes to the financial statements 
Continued

38. Analysis of cash flows given in the statement of cash flows

Reconciliation of profit for the year to cash generated from operations:

Cash generated from operations

Continuing operations

Profit for the year 

Adjustments for:

  Share-based payments 

  Profit on disposal of property, plant and equipment

  Depreciation charge 

  Amortisation of intangible assets 

  Exceptional impairment of property, plant and equipment

  Exceptional provision charge

  Other non cash exceptional charge

  Share of post-tax profit from joint ventures

  Finance income

  Finance costs 

  Dividends receivable 

  Taxation (credit)/charge

Changes in working capital (excluding the effect of acquisition of subsidiaries):

Increase in inventories

(Increase)/decrease in trade and other receivables

Increase in service concession arrangements receivable

Increase/(decrease) in trade and other payables 

  Decrease in retirement benefit obligations from contributions

  Decrease in provisions 

Group

Company

2013
£m

2012
£m

2013
£m

2012
£m

26.9

172.4

185.7

116.3

3.6

(1.8)

145.5

3.7

69.8

111.5

7.6

(5.8)

(143.0)

184.4

–

(5.1)

(1.5)

(27.7)

(31.3)

11.8

(0.3)

(7.2)

3.6

(2.8)

145.6

1.4

–

–

–

(4.0)

(119.3)

191.6

–

28.1

(1.7)

(9.4)

(17.9)

(13.2)

(35.3)

(14.4)

0.8

–

0.1

–

–

–

–

–

0.8

–

0.1

–

–

–

–

–

(103.3)

94.0

(59.7)

60.6

(177.6)

(117.5)

1.1

–

(195.1)

–

(10.3)

(0.6)

–

2.1

–

25.0

–

(5.7)

(3.1)

–

Cash generated/(outflow) from operations 

341.1

324.7

(205.2)

18.9

Reconciliation of profit for the year to cash generated from operations:

Total interest paid

Interest paid in operating activities 

Interest paid in investing activities (purchase of property, plant and equipment)

Total interest paid

Group

Company

2013
£m

75.8

13.6

89.4

2012
£m

74.5

3.0

77.5

2013
£m

23.4

–

23.4

2012
£m

22.7

–

22.7

136

Pennon Group Plc Annual Report 2013 
 
 
 
 
 
 
 
39. Net borrowings

Cash and cash deposits 

Borrowings – current

Bank overdrafts 

Other current borrowings 

Finance lease obligations 

Amounts owed to subsidiary undertakings

Total current borrowings 

Borrowings – non-current

Bank and other loans 

Other non-current borrowings 

Finance lease obligations 

Total non-current borrowings

Total net borrowings

Group

Company

2013
£m

634.5

(0.4)

(97.0)

(41.2)

–

2012
£m

425.3

(10.5)

(274.3)

(40.7)

–

(138.6)

(325.5)

(1,072.5)

(210.4)

(729.4)

(231.5)

(1,221.7)

(1,243.5)

(2,504.6)

(2,204.4)

(2,008.7)

(2,104.6)

2013
£m

398.9

2012
£m

158.9

–

–

(75.9)

(253.2)

–

(281.2)

(357.1)

–

(281.2)

(534.4)

(692.7)

(356.8)

–

–

(692.7)

(650.9)

–

–

(356.8)

(732.3)

137

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
Financial statements

Notes to the financial statements 
Continued

40. Acquisitions

On 5 July 2012 the entire issued share capital of JWT Holdings Limited (renamed Viridor Waste (Atherton) Holdings Limited) was acquired 
by Viridor Waste Management Limited for a cash consideration of £6.6 million. The acquisition has been accounted for using the acquisition method. 
Provisional goodwill arising of £4.8 million has been capitalised. 

On 8 October 2012 Viridor Waste Management Limited acquired the entire issued share capital of Pulp Friction Limited (renamed Viridor (Erith) Limited) 
and the trade and assets of SBS Paper LLP, a related business, for a cash consideration of £8.5 million. The acquisition has been accounted for using 
the acquisition method. Provisional goodwill arising of £7.7 million has been capitalised.

The residual excesses over the net assets acquired in each business combination has been recognised as goodwill. The provisional goodwill 
from each business combination is attributed to the profitability of the acquired business.

Fair values on acquisition

Property, plant and equipment 

Receivables

Cash and cash deposits 

Payables 

Taxation – current 

Taxation – deferred

Leases

Net assets acquired 

Goodwill 

Total consideration 

Satisfied by:

Cash 

Cash and cash deposits acquired 

Net cash outflow arising on acquisition

Revenue for the period since acquisition to 31 March 2013

Loss before tax for the period since acquisition to 31 March 2013

Directly attributable costs included in other operating expenses

JWT 
Holdings
£m

Pulp
 Friction
£m

2.4

2.1

0.1

(1.1)

(0.5)

(0.1)

(1.1)

1.8

4.8

6.6

6.6

(0.1)

6.5

2.5

(1.0)

0.2

1.0

1.2

0.2

(1.6)

–

–

(0.4)

0.4

3.9

4.3

4.3

(0.2)

4.1

5.2

(0.4)

0.4

SBS 
Paper LLP
£m

0.4

–

–

–

–

–

–

0.4

3.8

4.2

4.2

–

4.2

–

–

0.1

Total
£m

3.8

3.3

0.3

(2.7)

(0.5)

(0.1)

(1.5)

2.6

12.5

15.1

15.1

(0.3)

14.8

7.7

(1.4)

0.7

If all the acquisitions had occurred on 1 April 2012 Group revenues for the year would have been £1,207.7 million and profit before tax and exceptional 
items for the year would have been £197.4 million. These amounts have been calculated after applying the Group’s accounting policies and adjusting 
the results to reflect the provisional fair value adjustments.

Restatements
At 31 March 2012 the accounting for the following acquisitions was provisional: 
•  JWS Churngold Limited (renamed Viridor (Lancashire) Limited)
•  Veolia’s trade waste collection interests in Cornwall and North Devon
•  Community Waste Holding Limited (renamed Viridor (Community Recycling MKH) Limited)

Completion of the accounting for the acquisitions has resulted in a decrease to goodwill of £0.6 million, an increase to other intangible assets of £4.5 
million, an increase in property, plant and equipment of £0.8 million, an increase in trade and other receivables of £0.1 million, an increase in current tax 
payable of £0.6 million, an increase in deferred tax of £3.5 million and an increase of £0.7 million in provisions.

138

Pennon Group Plc Annual Report 201341. Principal subsidiary, joint venture and associate undertakings at 31 March 2013

Country of incorporation, registration 
and principal operations 

Water and sewerage

South West Water Limited1

  South West Water Finance Plc

  Source Contact Management Limited

Source Collections Limited

Waste management

  Viridor Limited1 

Viridor Waste Limited 

Viridor Waste Exeter Limited 

Viridor Waste Suffolk Limited

Viridor Waste (West Sussex) Limited

Viridor Waste Management Limited 

Viridor EnviroScot Limited 

Viridor Resource Management Limited 

Viridor Waste Kent Limited 

Viridor Oxfordshire Limited 

Viridor EfW (Runcorn) Limited 

Viridor Waste (Landfill Restoration) Limited 

Viridor Waste (Atherton) Holdings Limited

Viridor Waste (Atherton) Limited

Viridor Waste (Somerset) Limited 

Viridor (Erith) Limited 

Viridor Waste (Thames) Limited 

Viridor Waste (Greater Manchester) Limited

Viridor Parkwood Holdings Limited2

Viridor Polymer Recycling Limited

Viridor Trident Park Limited

Viridor (Glasgow) Limited

Viridor (Lancashire) Limited

Other

Peninsula Insurance Limited 1, 3

1   Indicates the shares are held directly by Pennon Group Plc, the Company
2  The company carries out its operations in England and is resident in the UK for tax purposes
3  Captive insurance company established with the specific objective of financing risks emanating from within the Group

The subsidiary undertakings are wholly-owned and all shares in issue are Ordinary shares. All companies above are consolidated 
in the Group financial statements.

England

England

England

England

England

England

England

England

England

England

Scotland

England

England

England

England

England

England

England

England

England

England

England

British Virgin Islands

England

England

Scotland

England

Guernsey

139

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
Financial statements

Notes to the financial statements 
Continued

41. Principal subsidiary, joint venture and associate undertakings at 31 March 2013 Continued

Joint ventures and associate

All joint ventures, the associate and the subsidiary undertakings of Lakeside Energy from Waste Holdings Limited, Viridor Laing (Greater Manchester) 
Holdings Limited and INEOS Runcorn (TPS) Holdings Limited are incorporated and registered in England which is also their country of operation.

Share capital in issue

Percentage held

Principal activity

Joint ventures

Lakeside Energy from Waste Holdings Limited

1,000,000 A Ordinary shares

1,000,000 B Ordinary shares

–

100%

Lakeside Energy from Waste Limited

Waste management

Shares in Lakeside Energy from Waste Holdings Limited are held by Viridor Waste Management Limited.

Viridor Laing (Greater Manchester) Holdings Limited

2 Ordinary shares

50%

Viridor Laing (Greater Manchester) Limited

Waste management

Shares in Viridor Laing (Greater Manchester) Holdings Limited are held by Viridor Waste Management Limited.

Associates

INEOS Runcorn (TPS) Holdings Limited

1,000 A Ordinary shares

186,750 B1 Ordinary shares

62,250 B2 Ordinary shares 

20%

50%

–

INEOS Runcorn (TPS) Limited

Waste management

Shares in INEOS Runcorn (TPS) Holdings Limited are held by Viridor Waste Management Limited.

The Group’s economic interest in INEOS Runcorn (TPS) Holdings Limited is 37.5%, as returns from the investment are based on holdings 
of B1 and B2 Ordinary shares.

42. Operating lease commitments

The future aggregate minimum lease payments under non-cancellable operating 
leases are:

Within 1 year 

Over 1 year and less than 5 years 

Over 5 years 

Group

Company

2013
£m

9.4

28.3

77.8

2012
£m

8.8

26.1

75.5

115.5

110.4

2013
£m

2012
£m

–

–

–

–

–

–

–

–

The Group leases various offices, depots and workshops under non-cancellable operating lease agreements. The leases have various terms, escalation 
clauses and renewal rights. Property leases are negotiated for an average term of 25 years and rentals are reviewed on average at five-yearly intervals.

The Group also leases plant and machinery under non-cancellable operating lease agreements.

140

Pennon Group Plc Annual Report 2013 
 
43. Contingent liabilities

Guarantees:

  Borrowing facilities of subsidiary undertakings 

  Performance bonds 

Other 

Group

Company

2013
£m

2012
£m

2013
£m

2012
£m

–

116.2

6.9

123.1

–

117.4

6.9

124.3

297.1

116.2

6.9

420.2

359.9

117.4

6.9

484.2

Guarantees in respect of performance bonds are entered into in the normal course of business. No liability is expected to arise in respect 
of the guarantees.

Other contingent liabilities relate to a possible obligation to pay further consideration in respect of a previously acquired business when 
the outcome of planning applications is known.

In connection with the application of the audit exemption under Section 479C of the Companies Act 2006 the Company has  
guaranteed all the outstanding liabilities as at 31 March 2013 of certain of its subsidiaries: Pennon Power Limited, Exe Continental  
and Viridor Waste 2 Limited since these companies qualify for the exemption.

44. Capital commitments

Contracted but not provided

45. Related party transactions

Group

Company

2013
£m

391.2

2012
£m

545.8

2013
£m

–

2012
£m

 –

During the year Group companies entered into the following transactions with joint ventures and associate related parties which are not members 
of the Group:

Sales of goods and services

Viridor Laing (Greater Manchester) Limited 

Purchase of goods and services

Lakeside Energy from Waste Limited 

Dividends received

Lakeside Energy from Waste Holdings Limited 

2013 
£m

2012 
£m

83.0

80.4

10.9

10.7

8.5

–

141

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
 
Financial statements

Notes to the financial statements 
Continued

45. Related party transactions Continued

Year-end balances

Receivables due from related parties

Viridor Laing (Greater Manchester) Holdings Limited (loan balance)

Lakeside Energy from Waste Holdings Limited (loan balance)

INEOS Runcorn (TPS) Holdings Limited (loan balance)

Viridor Laing (Greater Manchester) Limited (trading balance)

Lakeside Energy from Waste Limited (trading balance)

Payables due to related parties

Viridor Laing (Greater Manchester) Limited (trading balance)

Lakeside Energy for Waste Limited (trading balance)

The £80.1 million (2012 £72.6 million) receivable relates to loans to related parties included within receivables and due for repayment in instalments 
between 2013 and 2033. Interest is charged at an average of 13.0% (2012 14.0%).

Company
The following transactions with subsidiary undertakings occurred in the year:

Sales of goods and services (management fees) 

Purchase of goods and services (support services) 

Interest receivable 

Dividends received 

2013 
£m

9.3

0.5

25.2

177.6

Sales of goods and services to subsidiary undertakings are at cost. Purchases of goods and services from subsidiary undertakings are under normal 
commercial terms and conditions which would also be available to unrelated third parties.

Year-end balances

Receivables due from subsidiary undertakings

Loans 

Trading balances 

2013 
£m

628.2

8.8

Interest on £128.7 million of the loans has been charged at a fixed rate of 4.5% and on £199.4 million at a fixed rate of 6.0% (2012 £204.3 million, 
4.5% and £29.6 million, 6.0%). 

Interest on the balance of the loans is charged at 12 month LIBOR +1.5%. The loans are due for repayment in instalments over the period 2014 
to 2018. During the year there were no provisions (2012 nil) in respect of loans to subsidiaries not expected to be repaid.

Payables due to subsidiary undertakings

Loans 

Trading balances 

The loans from subsidiary undertakings are unsecured and interest-free without any terms for repayment.

2013 
£m

281.2

14.4

142

2013 
£m

2012 
£m

45.4

9.7

25.0

80.1

9.6

1.2

10.8

–

0.2

40.3

10.0

22.3

72.6

7.6

1.0

8.6

7.0

–

2012 
£m

8.4

0.5

19.6

117.5

2012 
£m

439.8

1.9

2012 
£m

281.2

14.4

Pennon Group Plc Annual Report 2013Five-year financial summary

Income statement

Revenue 

Operating profit before exceptional items

Net finance costs before exceptional items

Share of profit in joint ventures 

Profit before tax and exceptional items

Net exceptional items before tax

Taxation credit/(charge)

Profit for the year 

Dividends proposed

Earnings per share (basic):

From continuing operations

Earnings per share 

Deferred tax before exceptional items

Exceptional items (net of tax)

Earnings per share before exceptional items and deferred tax 

Declared dividends per share 

Capital expenditure

Acquisitions 

Property, plant and equipment 

Balance sheet

Non-current assets 

Net current assets

Non-current liabilities

Net assets 

Number of employees (average for year)

Water and sewerage business 

Waste management 

Other businesses 

246.3

(53.9)

5.8

198.2

(176.4)

5.1

26.9

103.8

7.4p  

(3.4)p

38.6p  

42.6p

28.46p

2013
£m

14.8

410.1

2013
£m

2012
£m

2011
£m

2010
£m

1,201.1

1,233.1

1,159.2

1,068.9

268.8

(72.3)

4.0

200.5

–

(28.1)

172.4

96.0

260.9

(76.7)

4.3

188.5

–

(16.9)

171.6

88.2

266.3

(81.6)

1.1

185.8

–

(44.3)

141.5

79.6

2009
£m

958.2

250.8

(92.2)

0.8 

159.4

–

(69.6)

89.8 

73.4 

48.1p  

(0.8)p

–

48.4p

(6.1)p

–

40.4p

0.4p

–

25.8p 

11.1p 

–

47.3p

42.3p

40.8p

36.9p 

26.52p

24.65p

22.55p

21.00p 

2012
£m

29.2

257.4

2011
£m

25.1

199.0

2010
£m

9.3

192.2

2009
£m

3.4 

231.8

3,845.5

3,592.5

3,347.6

3,189.4

3,036.3

379.3

11.8

335.7

162.1

40.5

(3,160.5)

(2,782.2)

(2,903.8)

(2,688.6)

(2,476.2)

1,064.3

822.1

779.5

662.9

600.6

1,354

3,180

50

4,584

1,335

3,148

46

4,529

1,196

3,012

44

4,252

1,191

2,853

43

4,087

1,227 

2,154

41 

3,422 

143

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overviewShareholder information

Financial Calendar
Financial year-end

Twenty-fourth Annual General Meeting

Ex-dividend date for 2013 Final dividend

Record date for 2013 Final dividend

2013 Final dividend payable

2013/14 Half yearly financial report announcement

2014 Interim dividend payable

2014 Preliminary results announcement

Twenty-fifth Annual General Meeting

2014 Final dividend payable

Scrip Dividend Alternative timetable*
Ordinary shares quoted ex-dividend 

Record date for final dividend

Posting of Scrip dividend offer

Final date for receipt of Forms of Election/Mandate

Posting of dividend cheques and share certificates

Final dividend payment date

First day of dealing in the new Ordinary shares

31 March 

1 August 2013

7 August 2013*

9 August 2013*

4 October 2013*

November 2013

April 2014

May 2014

July 2014

October 2014

7 August 2013

9 August 2013 

23 August 2013

16 September 2013

3 October 2013 

4 October 2013

4 October 2013

*These dates are subject to obtaining shareholder approval at the 2013 Annual General Meeting to the payment 
of a final dividend for the year ended 31 March 2013.

Shareholder Analysis at 31 March 2013
Range of shares held

Number of shareholders

% of total shareholders

% of Ordinary shares

1 - 100

101 - 1,000

1,001 - 5,000

5,001 - 50,000

50,001 - 100,000

100,001 - Highest

Individuals

Companies

Trust companies (pension funds etc)

Banks and nominees

2,465

9,596

9,472

1,257

74

254

23,118

19,380

209

12

3,517

23,118

10.66

41.51

40.97

5.44

0.32

1.10

100.00

83.83

0.91

0.05

15.21

100.00

0.02

1.40

5.54

3.94

1.50

87.60

100.00

8.09

2.43

0.02

89.46

100.00

Major Shareholdings
The position on 31 March 2013 of investors who have notified interests in the issued share capital of the Company
pursuant to the Financial Services Authority’s Disclosure and Transparency Rules was as follows:

Ameriprise Financial Inc

Pictet Asset Management SA

AXA Investment Managers SA

Invesco Ltd

Legal & General Group Plc

Norges Bank

9.68%

7.02%

4.96%

4.72%

3.69%

3.06%

No changes to the above interests in the issued share capital of the Company were disclosed to the Company between  
31 March 2013 and 25 June 2013 (being a date not more than one month prior to the date of the Company’s Notice of Annual  
General Meeting) except for the following:
i)  on 17 May 2013 Norges Bank notified the Company that on 16 May 2013 its interests in the issued share capital 
  of the Company had fallen below the 3% threshold;
ii)  on 22 May 2013 RARE Infrastructure Limited notified the Company that as at 2 May 2013 it held 18,325,407 Ordinary  
  shares in the Company representing 5.06% of the issued share capital of the Company at that date.

144

Pennon Group Plc Annual Report 2013 
Shareholder services 

Registrar  
All enquiries concerning shareholdings including 
notification of change of address, loss of a share 
certificate or dividend payments should be made 
to the Company’s registrar. The Company’s 
registrar, Capita Registrars, can be contacted 
as follows: 
Capita Registrars  
Pennon Group Share Register, The Registry 
34 Beckenham Road, Beckenham 
Kent  BR3 4TU  

Telephone: 0871 664 9234
(calls cost 10p per minute plus network extras). 
Lines are open 8.30am-5.30pm Monday-Friday. 

Overseas telephone: +44 800 141 2951 
Email: pennon@capitaregistrars.com 

Share dealing service 
The telephone share dealing service offered 
by Stocktrade enables shareholders to buy 
and sell shares in the Company on a low-cost 
basis and to make regular investments in the 
Company. Telephone Stocktrade on 0845 601 
0995 and quote: LOW CO107. Commission 
is 0.5% (subject to a minimum charge of £17.50) 
to £10,000, then 0.2% thereafter.  

Share gift service  
Through Sharegift, an independent charity share 
donation scheme, shareholders who only have 
a small number of shares with a value that makes 
it uneconomical to sell them, can donate such 
shares to charity. Donations can be made by 
completion of a simple share transfer form 
which is available from the Company’s registrars, 
Capita Registrars.  

Individual Savings Accounts 
By holding their shares in the Company 
in an Individual Savings Account (ISA), 
shareholders may gain tax advantages.  

Scrip Dividend Alternative 
The Company operates a Scrip Dividend 
Alternative. The Scrip Dividend Alternative provides 
shareholders with an opportunity to invest the 
whole of, or part of, the cash dividend they receive 
on their Pennon Group Plc shares to buy further 
shares in the Company without incurring stamp 
duty or dealing expenses. Subject to obtaining 
shareholder approval at the 2013 Annual General 
Meeting to the payment of a final dividend for the 
year ended 31 March 2013, full details of the Scrip 
Dividend Alternative, including how to join, will 
be sent out to shareholders on 23 August 2013. 
The full timetable for offering the Scrip Dividend 
Alternative is given on page 144. 

Online portfolio service 
The online portfolio service provided by 
Capita Registrars gives shareholders access 
to more information on their investments. 
Details of the portfolio service are available 
online at www.capitashareportal.com. 

Electronic communications 
The Company has passed a resolution which 
allows it to communicate with its shareholders 
by means of its website.  

Shareholders currently receiving a printed  
copy of the Annual Report who now wish 
to sign up to receive all future shareholder 
communications electronically, can do so by 
registering with Capita Registrars’ share portal.  
Go to www.capitashareportal.com to register, 
select ‘Account Registration’ and then follow  
the on-screen instructions by inputting your 
surname, your Investor Code (which can be  
found on your Form of Proxy) and your  
postcode as well as entering an email  
address and selecting a password.  

By registering to receive your shareholder 
communications electronically, you will also 
automatically receive your Dividend Tax 
Vouchers electronically.  

Electronic Proxy voting 
Shareholders also have the opportunity 
to register the appointment of a proxy for any 
general meeting of the Company once notice 
of the meeting has been given and may do so 
via www.capitashareportal.com. Shareholders who 
register an email preference will not receive 
a paper proxy form. Instead they will receive an 
email alert advising them of general meetings 
of the Company, with links to the Notices 
of Meetings and annual and half yearly 
financial reports. 

The Pennon website 
Pennon’s website www.pennon-group.co.uk 
provides news and details of the Company’s 
activities plus links to its business websites. 

The Investor information section contains 
up-to-date information for shareholders including 
comprehensive share price information; financial 
results; dividend payment dates and amounts; 
and RNS announcements. There is also 
a comprehensive share services section 
on the website which includes information 
on buying, selling and transferring shares; 
and on the action to be undertaken by 
shareholders in the event of a change 
in personal circumstances, for example, 
a change of address. 

Further shareholder information may be found 
at www.pennon-group.co.uk 

Share fraud warning

Share fraud includes scams where investors 
are called out of the blue and offered shares that 
often turn out to be worthless or non-existent, 
or are offered an inflated price for shares that they 
own. These calls come from fraudsters operating 
in ‘boiler rooms’ that are mostly based abroad; 
often they imply a connection to the company 
concerned and they can be very persistent  
and extremely persuasive. Whilst high profits 
are promised, those who buy or sell shares 
in this way usually lose their money. 

The Financial Services Authority (FSA) has found 
most share fraud victims are experienced investors 
who lose an average of £20,000, with around 
£200 million lost in the UK each year. 

Protect yourself 
If you are offered unsolicited investment advice, 
discounted shares, a premium price for shares 
you own, or free company or research reports, 
you should take these steps before handing over 
any money: 
1  Get the name of the person and organisation  
  contacting you 
2  Check the FSA Register at www.fsa.gov.uk/ 
fsaregister to ensure that they are authorised 

3  Use the details on the FSA Register 

to contact the firm 

4  Call the FSA Consumer Helpline 
  on 0845 606 1234 if there are no contact  
  details on the FSA Register or you are told 

that the Register is out of date 

5  If the calls persist, hang up 
6  Remember: if it sounds too good 

to be true, it probably is! 

If you use an unauthorised firm to buy or sell 
shares or other investments, you will not have 
access to the Financial Ombudsman Service 
or Financial Services Compensation Scheme 
(FSCS) if things go wrong. 

Details of any share dealing facilities that 
the Company endorses will be included 
in Company mailings. 

Report a scam
If you are approached about a share scam you 
should tell the FSA using the share fraud reporting 
form at www.fsa.gov.uk/scams, where you can 
find out about the latest investment scams. 
You can also call the Consumer Helpline 
on 0845 606 1234.

If you have already paid money to share 
fraudsters you should contact Action Fraud 
on 0300 123 2040.

145

South West WaterViridorGroupGovernancePennon Group Plc Annual Report 2013Financial statementsGroup overview 
 
 
 
 
146

Pennon Group Plc Annual Report 2013Mix
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