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Pennon Group

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FY2014 Annual Report · Pennon Group
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Annual Report  
and Accounts 
2014

To view our online report visit:
www.pennonannualreport.co.uk/2014

Contents

Strategic report

Strategic overview

Group highlights and key performance indicators  
Group businesses  
Chairman’s statement  
Business model  

South West Water

At a glance  
Strategic review  

Viridor

At a glance  
Strategic review  

Group

Financial review  
Principal risks and uncertainties  
Sustainability report  

Governance and remuneration

Chairman’s letter to shareholders  
Board of Directors  
Directors’ report  
The Board and its governance framework  
The Board and its committees  
Corporate governance and internal control  
Directors’ remuneration report  

Financial statements and shareholder information

Independent auditors’ report  
Financial statements  
Five year financial summary  
Shareholder information 

2
4
6
8

10
12

18
20

24
30
36

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52
54
56
57
59
70

97
102
159 
160

Who we are
At the top end of the FTSE 250 
Pennon Group Plc is one of the 
largest environmental and resource 
management groups in the UK.    
We own South West Water Limited  
and Viridor Limited. The Group has 
assets of around £5.0 billion and a 
workforce of around 4,500 people.

What we do
We carry out our business through:  

South West Water Limited  the 
provider of water and sewerage services 
for Devon, Cornwall and parts of Dorset 
and Somerset.

Viridor Limited one of the leading UK 
recycling, renewable energy and waste 
management businesses.

As one of the largest 
environmental and resource 
management groups in the 
UK, Pennon’s business is all 
about sustainability.

1

 www.pennonannualreport.co.uk/2014Group highlights
Pennon Group

£1.3bn  

cash and  
committed facilities

£434m  

invested  
in key  
infrastructure

2
2

Pennon Group Plc Annual Report 2014    

We create value for our shareholders by continuing 
to develop our two environmental utility infrastructure 
businesses, South West Water and Viridor, and by the 
efficient financing and strong management of the Group 
as a whole.

Financial highlights 
Revenue

£1,321.2m

+10.0%
Profit before tax 
(before exceptional net charges.  
Statutory basis £158.7m)

£207.3m

+9.1%*
Assets

Dividend

£5.0bn

* Comparatives  restated for IAS 19 (Revised) 

+6.5%

Strategy
Our strategy is to promote the success of the Group for the 
benefit of our shareholders, customers and other stakeholders 
through our focus on water and sewerage services, recycling, 
renewable energy and waste management. We aim to be a 
pre-eminent provider of customer services to high standards 
of quality, efficiency and reliability.

Highlights of the year
•  Continuing delivery of shareholder value – 6.5% dividend 
increase and 5.7% increase in earnings per share (before 
exceptional items and deferred tax)  

•  Substantial progress in delivery of major capital programmes  
•  Strong liquidity and funding position – £1.3 billion cash and 
committed facilities at 31 March 2014 (of which £173 million 
were restricted funds) including £0.6 billion of new and 
refinanced facilities sourced during the year  
•  Group businesses well positioned for the future. 

Strategy in action
•  Committed to an annual dividend increase of 4% above 

inflation up to 2014/15

•  Continued focus on our two environmental utility 

infrastructure businesses undertaking sustainable activities 
which make a positive impact on communities and the 
environment

•  £434 million invested in key infrastructure supporting the 

development of the UK economy

•  Group well funded with efficient long-term financing.

Strategic report - Strategic overviewPennon Group Plc Annual Report 2014    Key performance indicators*

Profit before tax
before exceptional net charges (£m)

2009/10
2010/11
2011/12
2012/13(1)
2013/14

185.8
188.5
200.5
190.0

    +9.1%

207.3

Earnings per share
before exceptional net charges and deferred tax (pence)

40.8
42.3
47.3
40.3

42.6

2009/10
2010/11
2011/12
2012/13(1)
2013/14

2009/10
2010/11
2011/12
2012/13
2013/14

Creating value for 
    +5.7%
our shareholders by 
continued development

Dividend per share
(pence)

22.55
24.65
26.52
28.46
    +6.5% 30.31

Interest rate on average net debt
(%)

2009/10
2010/11
2011/12
2012/13
2013/14

4.3
4.4
4.2
4.0
3.8

Creating value  
for our shareholders by 
continued development

(1) Restated for IAS 19 (Revised)
*  These are key performance indicators we use to measure the 
performance of our businesses as described in our business model on 
page 8.

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33

 www.pennonannualreport.co.uk/2014Group businesses
South West Water
The water and sewerage services provider 
for Devon, Cornwall and parts of Dorset and 
Somerset – delivering strong operational and 
financial performance.

Financial highlights 
Revenue

£520.0m

+4.3%

Profit before tax

£162.5m

+10.8%(1)(2)

Strategy 
At the core of South West Water’s strategy is the 
company’s commitment to delivering the 
services its customers depend on in the most 
efficient way possible while minimising its 
environmental impact. 

Highlights of the year
•  Ongoing outperformance of efficiency targets
•  Improved customer satisfaction levels
•  Best bathing water quality for seven years
•  17th year without water restrictions
•  Outstanding drinking water quality
•  Leakage control on target
•  Business plan to 2020 assessed as 

'enhanced'.

Strategy in action 
•  Pure Water – providing a reliable, clean and 

safe supply of drinking water 

•  Pure Service – delivering responsive and 

cost-effective customer services that meet 
customers’ needs

•  Pure Environment – protecting and enhancing 
the environment through sustainable actions 
and initiatives 

•  Financial Management – making resilient 

business decisions while outperforming the 
regulatory contract.

4

KPIs
Operating profit   (£m)
2009/10
2010/11
2011/12
2012/13(3)
2013/14

Chris Loughlin 
Chief Executive, South West Water

193.5
189.8
204.7
214.8
227.0

   +5.7%

Regulatory capital value   as at 31 March (£m)
2010
2011
2012
2013
2014

    +1.5%

2,555
2,703
2,827
2,916
2,916
2,959

Drinking water quality   Mean zonal compliance (%)
2009
99.98
2010
99.97
2011
99.99
2012
99.97
2013
99.98

Service Incentive Mechanism   (SIM) (%)
2011/12
2012/13
2013/14

    +4.8%

66.9
70.5
73.9

Bathing water compliance   (%)
2011
2011
2012
2012
2013
2013

  EU mandatory standard
  Guideline standard

98.6
95.1
91.1
60.3
99.3
91.0

Population equivalent sanitary compliance   (%)
99.70
2009
99.55
2010
99.57
2011
99.98
2012
2013
94.38

RIDDOR incidence rate   (per 100,000 employees)
1,334
2009
2,008
2010
1,628
2011
2012
2013

565(4)
243(4)

Actual number of incidents was 3

(1) Before prior year exceptional net income
(2) Comparatives restated for IAS 19 (Revised) 
(3) Restated for IAS 19 (Revised)
(4) Change in RIDDOR reporting criteria (see page 42 for details).

Strategic report - Strategic overview Pennon Group Plc Annual Report 2014    Viridor
One of the leading UK recycling, renewable 
energy and waste management businesses 
– achieving further significant progress in its 
long-term energy from waste strategy.

Financial highlights 
Revenue

£802.0m

+14.0%

Profit before tax
(before exceptional net charges. 
Statutory basis loss £21.0 million)

£27.6m

-19.5%(1)

Strategy
Viridor’s stated company purpose is to give 
resources new life. Its strategy remains to focus 
on transforming waste – into high quality 
recyclables, raw materials and energy. 

Highlights of the year
•  Significant developments in long-term energy 

from waste (EfW) business

•  Substantial recovery in recycling margins but 
ongoing trend decline in landfill – aggressive 
action to reduce costs

•  Exceptional net charges – total £40 million net 

of tax

•  Four more key long-term Public Private 

Partnership PPP/EfW/contract developments.

Strategy in action
•  Strong progress in long-term PPP/EfW 

strategy

•  Landfill Energy – focus on reducing landfill 

operations and maximising energy production. 

(1) Comparatives restated for IAS 19 (Revised)
(2) Restated for IAS 19 (Revised) 
(3) Before exceptional net charges

Ian McAulay 
Chief Executive, Viridor

KPIs
Operating profit plus joint ventures(3)   (£m)
2009/10
2010/11
2011/12
2012/13(2)
2013/14

    -4.6%

77.0
82.6
75.2
45.9
43.6

Recycling volumes traded   (million tonnes)
2009/10
2010/11
2011/12
2012/13
2013/14

    -3%

Total renewable energy generation   (GWh)
2009/10
2010/11
2011/12
2012/13
2013/14

-5.1%

Renewable energy generation capacity    
as at 31 March (MW)

2010
2011
2012
2013
2014

Total waste inputs   (million tonnes)
2010/11
2011/12
2012/13
2013/14

1.4
1.7
1.8
1.9
1.8

612
752
760
820
778

128
136
136
137
136

7.6
7.3
7.2(4)
7.4

Share of profit from recovering value in waste   (%)
45
2009/10
46
2010/11
49
2011/12
35
2012/13
2013/14
54

RIDDOR incidence rate   (per 100,000 employees)
2,445
2009
2,165
2010
1,238
2011
1,429(5)
2012
2013
1,197(5)

Actual number of incidents was 37

(4) Previous years restated, excluding waste not treated at  

Viridor facilities 

(5) Change in RIDDOR reporting criteria (see page 42 for details).

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 www.pennonannualreport.co.uk/2014 
Chairman’s statement

This has been a year of significant achievement 
for the Group.

Dear Shareholder 

Business performance 
Group revenue was up by 10% to £1,321 million and 
profit before tax(1) increased by 9.1%(2) to £207 
million. We continue to maintain substantial cash 
resources and facilities to fund our capital 
programme and we ended the year with a record 
level of £1.3 billion (including £173 million of 
restricted funds).

South West Water
Despite another year of extreme weather events – a 
hot dry summer followed by storms over the winter 
– South West Water continued to deliver good 
operational performance against the K5 (2010-2015) 
regulatory contract. The company made further 
improvements to customer service and continued its 
delivery of efficiencies, all of which were reflected in 
strong financial results.

In December 2013 the company submitted its well 
evidenced and well-supported business plan, which 
met or exceeded all of Ofwat’s assessment areas. 
As a consequence South West Water was the only 
water and sewerage company to have its business 
plan assessed as ‘enhanced’, resulting in the receipt 
of an early Draft Determination on 30 April 2014. 
This allows the accelerated delivery of key projects. 
With the company’s track record of efficiency and 
outperformance, South West Water is well placed to 
deliver its business plan in K6 (2015-2020) and will 
have an opportunity to outperform the assumed 
returns on equity.

Viridor
Financial performance before exceptional items at 
Viridor has been in line with management 
expectations. Notwithstanding the difficult trading 
conditions, Viridor’s PBIT plus joint ventures is 
broadly similar to last year.

Recycling activities are focused on the production of 
high quality recyclate materials and management of 
the cost base to improve margins. The focus in the 
landfill energy business is to maximise the value of 
landfill gas generation across all Viridor’s landfill sites, 
while managing the expected decline in landfill inputs 
by concentrating on strategic operational sites and 
optimising returns on other sites through alternative 
uses such as photovoltaic installations. 

Viridor is continuing to make strong progress with 
the construction of its growing Public Private 
Partnership (PPP)/Energy Recovery Facilities (ERFs) 
asset base with operations expected to commence 
at five facilities in 2014/15. We believe ERFs are 

(1) Before exceptional net charges  
(2) Comparatives restated for IAS 19 (Revised)

central to the UK’s waste and renewable energy 
strategies as the long-term, low-cost alternative to 
landfill for disposal of residual waste. Viridor expects 
to have a 15% market share by 2020 with a network 
of strategic facilities which will underpin the 
company’s long-term profit growth.

To align the structure of the organisation with the 
strategy, the company has recently created two 
operating divisions: Recycling & Resources 
(comprising recycling, contracts and collection); and 
Energy (including ERFs, landfill energy and other 
renewable power).

Dividend 
The Board is committed to its policy to grow 
dividends for shareholders by 4% above inflation per 
annum up to the end of 2014/15. We will review the 
dividend policy for the next period following the Final 
Determination for South West Water and will make 
an announcement at the 2014/15 Preliminary 
Results. 

We are recommending a final dividend per share of 
20.92p, which represents a 6.2% increase on last 
year’s final dividend. This will result in a total dividend 
for the year of 30.31p, an increase of 6.5% 
(reflecting inflation of 2.5%) on the total dividend for 
2012/13. Subject to obtaining shareholder approval 
at this year’s Annual General Meeting, we will again 
be offering a Scrip Dividend Alternative to 
shareholders in respect of the final dividend. The 
timetable is given on page 160. 

Sustainability and governance 
Our strategic and sustainability reports set out our 
ongoing commitment to environmental, social and 
governance (ESG) matters and the Sustainability 
Committee of the Board continues to oversee our 
performance in maintaining a responsible approach 
to ESG. 

Notable achievements for South West Water during 
the year include best bathing water quality results for 
seven years, improved customer service and 
customer satisfaction levels, and the further delivery 
of sustainable catchment schemes. 

Viridor achieved a two star rating in the Business in 
the Community (BitC) annual Corporate 
Responsibility Index, and continued its strong 
progress in energy and water saving initiatives in line 
with its carbon reduction plan.

6

Strategic report - Strategic overviewPennon Group Plc Annual Report 2014    The Group’s governance arrangements continue to be 
reviewed annually to ensure we develop and improve 
our governance structures and practices, taking 
account of market developments and new best 
practice guidance. 

South West Water has issued its own leadership, 
transparency and governance code in accordance 
with Ofwat’s principles concerning the water industry 
relating to governance of boards, public trust and the 
transparency of companies. 

Health and safety 
We continue to focus on improvements in health and 
safety across our Group businesses. 

Tragically, while there has been a continued reduction 
in the number of reportable incidents, there was one 
very sad fatality in South West Water and our thoughts 
are with the family, friends and colleagues who have 
been deeply affected.

There was a very significant reduction in the number of 
reportable incidents in Viridor, reflecting the company’s 
step-change approach to health and safety and 
increased focus on improving its performance in this 
area.

Board developments 
During the year Ian McAulay was appointed chief 
executive of Viridor and Executive Director of the 
Board upon Colin Drummond’s retirement from both 
positions. Colin is now the non-executive chairman of 
Viridor.

Gerard Connell, the Senior Independent Director and 
chairman of the Audit Committee, has now been a 
Non-executive Director of the Company for over 10 
years and was due to retire at this year’s Annual 
General Meeting (AGM). Accordingly the Nomination 
Committee has been seeking a suitable replacement 
for Gerard and it is anticipated that it will be possible to 
make an announcement about a successor shortly. 
However the new Non-executive Director will be 
unable to take up the appointment until after the AGM. 
The Board is of the view that a suitable handover 
period with Gerard is essential because the Company, 
subject to approval at the AGM, will be changing its 
external auditors and the new Non-executive Director 
is expected to take up the chairmanship of the Audit 
Committee. The Board therefore believes it would be 
in the interests of the Company and shareholders for 
Gerard to be re-appointed for a further year despite his 
period of office exceeding normal corporate 
governance standards. Gerard continues to 
demonstrate independence of character and 
judgement in the performance of his role, and his skills 
and experience continue to be valuable to the Board. 

Diversity 
The Board continues to promote diversity across the 
Group and in accordance with its diversity policy is 
focused by 2015 on once again achieving at least 
25% female representation on the Board, which we fell 
below after Dinah Nichols's retirement at last year’s 
Annual General Meeting.

Our customers 
Provision of the highest possible levels of service to 
our customers is vitally important for both our 
businesses and is reflected in our Group strategy.

During the year South West Water was among the first 
of the water companies to introduce a social tariff 
aimed at its most hard-pressed customers. 

Viridor continues to partner its customers across all 
sectors by identifying the most robust and cost-
effective waste treatment options in a changing market 
and by continuing to focus on delivering vital 
infrastructure and quality services to provide essential 
renewable energy, resource recovery and waste 
management. 

Our employees 
The skills and commitment of our employees continue 
to be key to the success of our Group. We continue to 
engage with and provide opportunities for our 
employees to develop through a number of initiatives 
and strategies, details of which are given in the 
strategic report. I personally thank every one of them 
for their outstanding contribution to the Group and, in 
particular, I should like to congratulate all those staff 
involved in helping South West Water to achieve 
‘enhanced’ status for its business plan, which has 
resulted in the company being well placed for the K6 
regulatory period. 

In addition I am very grateful to my Board colleagues 
for their continuing support and significant contribution 
in what has been a successful twelve months. 

Outlook 
The Board’s priority continues to be the creation of 
shareholder value through its strategic focus on water 
and sewerage services; and on recycling, renewable 
energy and waste management.

South West Water is continuing its strong 
performance, with robust operational delivery, high 
standards of customer service and financial 
performance and expects to complete the successful 
delivery of the K5 regulatory contract. The company 
has put in place a platform to deliver further efficiencies 
for K6 and, having now received its Draft 
Determination for the K6 period, preparations are 
underway for delivery of the K6 regulatory contract.

Viridor’s financial performance before exceptional 
items over the year has been in line with management 
expectations. The company continues to make 
excellent progress in establishing its EfW business and 
securing base-load contracts, which already 
contribute to its bottom line and are expected to drive 
Viridor’s long-term profit growth. 

The Group, with efficient long-term financing, 
continues to be well positioned for the future. We 
remain confident about the future success of our 
business. 

Ken Harvey
Chairman
Pennon Group Plc
23 June 2014

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 www.pennonannualreport.co.uk/2014Business model

How we generate and preserve value
Pennon’s business model is driven by its strategy of promoting 
the success of the Group for the benefit of shareholders, customers 
and other stakeholders through its focus on the business areas of 
water and sewerage services, recycling, renewable energy generation 
and waste management. We aim to be a pre-eminent provider of 
customer services to high standards of quality, efficiency and reliability, 
and to provide value for our shareholders.

Shareholder 
returns

Pennon
Group

Strong 
governance

South West Water

Viridor

How we create value 
We create value for our shareholders by developing our two environmental utility 
infrastructure businesses, South West Water and Viridor, and by efficient financing 
and strong management of the Group as a whole.

Customer 
satisfaction

Financial 
performance

Employee 
engagement

South West Water
The water and sewerage services provider for Devon, 
Cornwall and parts of Dorset and Somerset, is focused 
on delivering further efficiencies, improving operating 
standards and providing a high quality service to its 
customers.

South West Water’s business model is based on 
delivering its ‘Pure Water, Pure Service and Pure 
Environment’ strategy, while ensuring long-term 
profitability, resilience and sustainability.

Viridor 
Focused on transforming waste into a resource, 
having developed from being a traditional waste 
management company to a leading UK recycling, 
renewable energy and waste management business.

Viridor’s business model is based on growing and 
adding value by maximising sale of high quality 
recyclate, growing its EfW and PPP operations and 
exploiting the huge potential inherent in waste-based 
renewable energy generation.

8

Strategic report - Strategic overview Pennon Group Plc Annual Report 2014    How we manage our businesses to create value 

Customer 
satisfaction
Both South West 
Water and Viridor 
are fully committed 
to meeting the 
needs of their 
customers. This is 
key to the success 
of each business. 

How we respond to 
our customers’ 
needs and assess 
customer 
satisfaction is set 
out on pages 12, 
13, 16, 21 and 23 of 
the strategic report.

Financial
performance
Our Group has set 
challenging financial 
targets against 
which performance 
is measured through 
a range of key 
performance 
indicators (KPIs). 
These KPIs include 
profit before tax 
(before exceptional 
net charges), 
earnings per share 
(before exceptional 
net charges and 
deferred tax), 
dividend per share 
and the interest rate 
on average net 
debt. 

Our focus in setting 
such targets is to 
achieve sustainable 
performance over 
the short and 
long-term.

Our financial 
performance is set 
out in more detail on 
pages 24-29.

Shareholder 
returns
We are committed 
to delivering 
sustainable 
shareholder returns. 
An example of this 
is our policy to grow 
the Group dividend 
by 4% above 
inflation per annum 
up to the end of 
2014/15.

We will announce 
our dividend policy 
for the next period 
at the 2014/15 
Preliminary Results.

Employee 
engagement
We know that the 
success of our Group 
is due to the talent, 
commitment and 
hard work of our 
employees and we 
aim to be a 
responsible employer. 

We are focused on 
ensuring employee 
well-being, retention, 
efficiency and 
productivity. 

More information on 
the initiatives we have 
introduced to 
improve employee 
engagement in each 
of our businesses is 
set out on pages 15, 
23, 43 and 55. 

Strong 
governance
We are aware that 
our businesses can, 
and do, have a 
material impact on 
the environment 
and communities in 
which they operate. 
To address this we 
take a responsible 
and transparent 
approach to 
environmental, 
social and 
governance (ESG) 
matters. 

Our sustainable 
practices not only 
benefit communities 
but enable our 
businesses to be 
more successful. 

More information on 
our sustainability 
activities are set out 
on pages 36-47 in 
our sustainability 
report.

How we operate and manage risks 
Essential to achieving our strategic aims and creating value within our 
businesses is our operating framework, which is based on the principles 
of good governance. 

Our operating framework includes a comprehensive and fully 
embedded risk management process which assists us in managing our 
risks and opportunities to deliver the Group’s strategy and the other 
essential elements of our business model. 

Further information on our control and risk management environment is 
described on page 59 and our principal risks and uncertainties and how 
we mitigate them are set out on pages 30-35.

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 www.pennonannualreport.co.uk/2014Strategic report - South West Water

South West Water
Investing in quality

642Waste water  

treatment works

1.7mResident population
29Drinking water  

treatment works

15,200km
15,200km

Water mains
Water mains

15,600km
15,600km

Sewers
Sewers

Our water  
supply network

Wistlandpound

Wimbleball

Upper Tamar

Roadford

Meldon

Kennick, 
Tottiford & 
Trenchford

Fernworthy

Crowdy

Colliford

Park

Silbyback

Burrator

Stannon

Venford

Avon

Reservoir
Key water mains

Drift

College

Stithians

Argal

10

Operational highlights
•  Best bathing water quality in seven years
•  Improved customer satisfaction levels
•  17th consecutive year without water restrictions
•  Outstanding drinking water quality 
•  Leakage control on target.

Revenue
(£m)

2009/10
2010/11
2011/12
2012/13
2013/14

Profit before tax
(£m)

2009/10
2010/11
2011/12
2012/13(1)
2013/14

444.2
448.8
474.0
498.6

    +4.3%

520.0 

129.5
128.9
141.5
146.7*

    +10.8%

162.5

Drinking water quality   Mean zonal compliance (%)
99.98
2009
99.97
2010
99.99
2011
99.97
2012
2013
99.98

Service Incentive Mechanism   (SIM) (%)
2011/12
2012/13
2013/14

   +4.8%

66.9
70.5
73.9

Bathing water compliance   (%)
2011
2011
2012
2012
2013
2013
2013

2013

  EU mandatory standard
  Guideline standard

Operating profit   (£m)
2009/10
2010/11
2011/12
2012/13(1)
2013/14

* Before exceptional net income. 
(1) Restated for IAS 19 (Revised).

   +5.7%

98.6
95.1
91.1
60.3
99.3
91.0

193.5
189.8
204.7
214.8
227.0

Strategic report - South West Water - HighlightsPennon Group Plc Annual Report 2014    Notable achievements
•  Business plan to 2020 received 'enhanced' status from Ofwat and early Draft 

Determination already received

•  Largest ever customer consultation in support of the business plan

•  Major investment in sewer network and assets to better protect bathing waters

•  Winner of Living Wetlands Award from the Chartered Institution of Water and 

Environment Management (CIWEM) for 'Upstream Thinking' 

•  One of the first water companies to launch a social tariff.

Strategy and performance
South West Water remains committed to its Pure Water, Pure Service and Pure 
Environment vision. The company strives to achieve the highest standards possible 
in every sphere of its activities, delivering efficiency through innovation, meeting the 
needs of those it serves and meeting its responsibilities to the environment, while 
keeping its costs as low as possible.

Pure Water 
Providing a reliable, clean and safe supply of drinking water. 

Performance
Drinking water quality among the best in the industry; 17th consecutive year without 
water restrictions and leakage control on target. 

Pure Service
Delivering responsive and cost-effective customer services that meet customers’ needs.

Performance
Increased customer satisfaction, 78% of customers metered, social tariff launched to 
assist those who struggle to pay, increased use of digital media to improve customer 
communications. Prices frozen for 2014/15. 

Pure Environment
Protecting and enhancing the environment through sustainable actions and initiatives. 

Performance
Bathing water quality at best standard in seven years, increased renewable energy 
generation, reduction in greenhouse gas emission levels. 

Financial Management 
Making resilient business decisions while outperforming the regulatory contract.

Performance
Continued efficiency delivered, increased operating profit underpinned by increased 
revenue and rigorous cost control. Business plan to 2020 published, ‘enhanced’ status 
achieved; the only water and sewerage company to receive Ofwat's top assessment. 

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Strategic review

South West Water continued to outperform its efficiency targets 
for the current regulatory period, delivering strong financial 
results supported by robust operational performance despite 
extremes of weather, including a hot dry summer followed by 
severe storms in winter 2013/14.

Business performance
Increased revenue and rigorous cost control were 
underpinned by the continued delivery of efficiencies 
resulting in operating profit increasing by £12.2 
million to £227.0 million. 

An overall reduction in demand of 1.0% and the 
effect of customers switching to a metered tariff was 
offset by tariff increases and new connections with 
revenue rising by 4.3% to £520.0 million. Excluding 
exceptional net income in 2012/13 profit before tax 
increased by 10.8% to £162.5 million.

The company front-end loaded delivery of the 
required 2.8% per annum average cost efficiencies. 
Cumulatively the efficiency delivered for the four 
years of K5 is 14% ahead of Ofwat's target as a 
result of early delivery. Annual operating costs are 
£22.2 million lower as a consequence with £3.6 
million delivered in 2013/14 through a combination 
of the following:

•  improved operational ways of working from the 

integration of customer services management and 
asset improvements through the PUROS* 
programme

•  energy procurement and usage – energy 

efficiency schemes alongside additional power 
generation through renewable sources

•  rationalising administration and support services
•  right-sourcing and innovative contracting – 

tendering to achieve the ‘right price’.

Capital expenditure for the year was £141.6 million 
compared with £116.5 million in 2012/13.

* Phased Utilisation of Remote Operating Systems

12

The focus for the programme remains weighted 
towards the maintenance of our existing assets, 
increasing the resilience of our infrastructure and 
delivering environmental improvements. Investments 
during the year included: 

•  improvements in water quality with treatment 
upgrades at two key sites (Restormel and 
Wendron) which provide 50% of the water supply 
for Cornwall

•  investments in assets to improve bathing water 
quality to meet revised European Guidelines in 
2015

•  delivering additional capacity to meet growth – 
including supply to two new towns within the 
region

•  focusing on compliance at waste water sites to 
manage periods of extreme weather conditions
•  safeguarding water resources – upgrades to four 

reservoirs across the region

•  innovative investments to reduce flooding for 

those customers previously highlighted as at risk.

South West Water continues 
to deliver capital projects in 
line with Ofwat, the Drinking 
Water Inspectorate and 
Environment Agency 
expectations. Performance 
cumulatively to date is in line 
with targets.

Strategic report - South West Water - HighlightsPennon Group Plc Annual Report 2014    Pure Service
Customer satisfaction

Since the start of K5 (2010-2015) the investment 
South West Water has made in its frontline customer 
services has, alongside operational improvements, 
resulted in a 97% increase in its customer service 
score, as measured by the Service Incentive 
Mechanism (which takes into account a range of 
customer service aspects and the results of customer 
satisfaction surveys). The number of written 
complaints has also more than halved over this period.

Recognising that there is still work to be done to 
improve customer satisfaction levels, the company is 
targeting a range of improvements including 
enhancements to the systems and processes for 
dealing with queries, complaints and requests for 
information. 

The more integrated approach to resolving issues first 
time is being complemented by the increased use of 
digital media to provide better outbound 
communications. This reduces the likelihood of a 
customer needing to contact the company. 

Metering 
In 2013/14 there were fewer new meter installations 
than in previous years, which reflects the already high 
level of meter penetration in the region. At the year-end 
the percentage of South West Water household 
customers on a metered supply had increased to 
78%. 

Affordability 
Recognising that there are customers in the region 
who genuinely struggle to pay their bills, South West 
Water continues to offer a range of affordability 
schemes and initiatives, in addition to advice and 
support on aspects such as water efficiency. 

In 2013 the company was one of the first water 
companies to launch a social tariff. Means-tested, the 
tariff has already assisted 1,100 customers in the 
region by reducing their bills to an amount they can 
better afford to pay. The company also successfully 
managed the implementation of the £50 Government 
payment for eligible household customers.  

Furthermore, and in recognition of the importance 
customers attach to keeping bills as low as possible, 
the company has frozen prices for 2014/15. This 
announcement coincided with the publication of the 
company's business plan to 2020 in December 2013 
and has been well received by customers, regional 
MPs, media and stakeholder groups.

Business customers 
South West Water provides water and waste water 
services to over 73,000 businesses and other non-
household customers such as schools and hospitals. 
Many of them are small to medium-sized enterprises 
with the tourism and agriculture sectors accounting for 
45% of non-household water use.

Pure Water
Drinking water quality 
Despite the challenges of a dry summer with high 
levels of demand followed by an intensely wet winter, 
South West Water continued to deliver outstanding 
water quality with an official result (as measured by 
Mean Zonal Compliance) of 99.98%. This reflects 
investment made in water mains rehabilitation; the 
maintenance and improvement of treatment works 
and processes; and the efforts and expertise of 
operational staff. 

South West Water also took steps to improve the 
aesthetic qualities (taste, smell and colour) of its water 
supplies, recognising the importance of this to  
customers. Significant investments during the year 
included water treatment process enhancements at its 
Restormel and Wendron water treatment works, both 
in Cornwall. 

Water resources
Despite the very dry weather over the summer months 
coinciding with the peak tourist season, South West 
Water continued to deliver unrestricted supplies to its 
customers for the 17th consecutive year. 

Building on the significant investment made in 
reservoirs and the supply network in previous years, 
the company’s water resources strategy is now 
focused on targeting the careful management and 
optimisation of water resources in order to continue to 
meet its customers’ needs. 

Reservoir levels reached near 100% capacity in early 
2014 and consequently the company is in a healthy 
resource position for the coming year.

Leakage control 
South West Water’s solid track record in controlling 
leakage was maintained in 2013/14 with the company 
minimising leakage in line with its target of no more 
than 84 megalitres lost on average per day. Improved 
response times to leaks and bursts are now being 
targeted alongside ongoing investment in the 
maintenance of the supply network and assets. 

A key part of the company’s leakage strategy is the 
use of improved monitoring and control technologies. 
This includes advanced diagnostic tools and remote 
communication technologies in order to better predict, 
and respond to, any issues on the drinking water 
supply network.  

Upstream Thinking 
South West Water is investing circa £8 million during 
2010-2015 in its award-winning catchment 
management programme, known as ‘Upstream 
Thinking’. 

Designed to improve natural water quality and storage 
in the landscape using low-impact ecologically 
sensitive solutions, the two main strands of activity are 
moorland restoration work and farm improvements to 
reduce the impact of agricultural activity on the 
region’s watercourses. 

In early 2014 independent studies by the University of 
Exeter confirmed that the restoration work on Exmoor 
(Exmoor Mires Project) was making significant 
headway in improving water quality and reducing flood 
risk by easing the flow of water from the land.

‘Upstream Thinking’ won the Chartered Institution of 
Water and Environment Management (CIWEM) Living 
Wetlands Award in 2013. 

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Strategic review Continued

Through the ‘Source for Business’ service brand, South West 
Water provides additional commercial services, including 
dedicated contact routes to business customer specialists; 
account managers for larger organisations; water efficiency 
support; and a range of innovative supplementary products and 
services. 

From 2017 onwards all non-household customers will be able 
to choose their water and waste water service provider. South 
West Water is currently preparing for these changes and 
exploring the options for diversification as new opportunities 
arise.

Pure Environment
Bathing waters
In 2013 the region’s bathing water quality reached the highest 
standards in seven years. Out of the 145 designated bathing 
waters sampled, only one failed to meet the minimum 
mandatory European water quality standard while 132 or 91% 
met the tighter guideline standard.

South West Water recognises the major benefits that high 
quality bathing water brings to the region, both in terms of 
attracting visitors and enhancing quality of life for residents. In 
preparation for the more stringent standards of the European 
Union’s revised Bathing Water Directive, which comes into force 
in 2015, the company is investing circa £18 million on a range 
of bathing water quality improvement schemes. 

South West Water also continues to work alongside partner 
organisations such as local councils and tourism authorities to 
look at how the variety of factors that potentially affect water 
quality (for example agricultural run-off, misconnections, 
impurities from birds and animals) can be addressed.

Downstream Thinking 
In 2013 South West Water began preparatory work on the first 
of a series of pilot schemes designed to tackle the root causes 
of sewer flooding and pollution. 

Taking a lead from the holistic approach to catchment 
management adopted for ‘Upstream Thinking’, ‘Downstream 
Thinking’ spans a range of low-impact activities including 
Sustainable Urban Drainage schemes (SuDs), habitat 
management and the targeting of minimising misconnections.

This initiative is being led by South West Water and is set to be 
rolled out in 2014/15 in partnership with a range of stakeholder 
groups including the Environment Agency, local councils, the 
Highways Agency and lead local flood authorities. 

Waste water treatment standards 
Targeted investment to raise the compliance rate of South West 
Water’s waste water treatment assets continued in 2013/14. 

The below target performance of two waste water treatment 
works earmarked for improvement caused a noticeable drop in 
compliance to 94.38% from 99.98% the previous year as 
measured by the percentage of population served by works that 
meet the criteria (Population Equivalent Sanitary Compliance).

Improvement work on those sites has since been carried out 
and the company continues to work towards delivering 
improved treatment standards in line with the revised Bathing 
Water Directive.  

Pollution prevention 
Compared with the previous year, 2013 saw a rise in the total 
number of pollutions although South West Water successfully 
avoided any ‘major’ or Category 1 incidents. The number of 
serious or harmful pollution incidents (which relates to both 
Categories 1 & 2) did increase to 10 from four the previous year. 
Of these, six related to cases in which amenities such as 
beaches were closed as a precautionary measure. 

14

Strategic report - South West Water - HighlightsPennon Group Plc Annual Report 2014    Flooding
After the extremely wet weather of the previous year, 
2013/14 saw an overall reduction in floodings. This 
was despite above average rainfall and a spate of 
severe storms and high seas causing disruption and 
damage to infrastructure during the winter. 

The number of internal floodings caused by hydraulic 
overload (sewers becoming overwhelmed by the sheer 
volume of water) was 50 — significantly fewer than the 
previous year although above the average for the 2010 
– 2015 regulatory period. 

The number of floodings resulting from other causes 
(for example blockages and sewer collapses) remained 
below the K5 average although additional work is 
required in order to reduce this number further.

Energy and carbon 
In 2013/14 South West Water successfully reduced 
greenhouse gas emissions. Emissions were kept at a 
level lower than the company’s baseline position at the 
beginning of the K5 investment period.

South West Water has maintained its investment in 
renewable energy, bringing the total expenditure for K5 
to over £4 million. This has included the installation of 
the company’s largest solar panel array to date at its 
Exeter headquarters. Along with hydro generation, 
combined heat and power (CHP) and the wind turbine 
at Lowermoor Water Treatment Works, South West 
Water’s 34 solar panel schemes now bring the total 
capacity for renewable energy generation to over 
10MW.

People
Integral to the long-term success of South West Water 
are the efforts and ingenuity of its 1,400-strong 
workforce. In 2013/14 the company continued to 
develop its ‘People Strategy’, which is designed to 
attract, develop and retain a motivated and highly 
skilled staff base, not least through a number of 
internal development and upskilling programmes and 
initiatives. 

With the recruitment of 24 new apprentices, the total 
number rose to 43 across the business. The 
apprenticeship programme has been developed 
alongside regional educational establishments. South 
West Water is also playing a key role in the creation of 
a new University Technical College (UTC) in the area, 
which is due to open in 2015. This will help to educate 
and develop the next generation of engineers and 
scientists. 

The company continually reviews its health and safety 
standards and makes improvements as appropriate to 
ensure best working practice. 

In 2013/14 the number of injuries to our staff 
reportable under the RIDDOR (Reporting of Injuries, 
Diseases and Dangerous Occurrences Regulations) 
was three.

The incident which resulted in a fatality at the 
company’s Falmouth Waste Water Treatment Works 
on 30 December 2013 is not included in this figure. 
The coroner’s inquest to establish the cause of death 
has not yet taken place. South West Water very much 
regrets that this incident occurred and our thoughts 
are with the family, friends and colleagues who have 
been deeply affected.

South West Water wishes to thank its staff both for 
their hard work over the past year and their ongoing 
dedication and commitment as the company prepares 
for the new regulatory period 2015-2020.

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Strategic review Continued

Key relationships
Regulators and others
South West Water actively engages with a wide range of 
environmental and regulatory stakeholders. The company 
ensures that communication is handled in the most appropriate 
way and that the information provided is of high quality and 
consistent. 

A range of commercial channels including traditional and online 
platforms are used to communicate with the company's 
stakeholders.

The company contributes to national policy on developing 
issues through its membership of Water UK, the industry trade 
body, and its work with the Consumer Council for Water to 
ensure that customers’ issues and concerns are addressed and 
a full understanding of the company’s activities is maintained.

WaterFuture customer panel
The independent ‘challenge panel’ comprising regional 
regulatory, business and consumer representatives played a key 
role in scrutinising and challenging South West Water’s 
proposals and customer engagement process in the run-up to 
the publication in December 2013 of its business plan to 2020. 

Tasked with ensuring that the business plan would meet the 
needs and priorities of customers while also fulfilling legislative 
and regulatory obligations, the panel met regularly with the 
South West Water management and executive teams. 

16

Procurement and suppliers
South West Water’s procurement strategy is focused on 
partnering and strategic alliances with around 60 key suppliers 
who account for the large majority of expenditure. All aspects of 
sustainability are included in the procurement process and this 
is a central theme of the company’s procurement strategy and 
support for the regional economy. 

At the start of the K5 period an innovative ‘mixed economy’ 
model was introduced to source capital programme suppliers. 
This means using a significant number of smaller local 
contractors to provide specialised services as well as 
developing long-term relationships with more major supply 
chain partners. 

No supplier (revenue) accounts for more than 5% of the 
company’s revenue and South West Water sources all its 
purchases from competitive markets.

Business Plan to 2020
On 2 December 2013 South West Water submitted its K6 
(2015-2020) business plan and following Ofwat's risk-based 
review, on 4 April 2014 Ofwat assessed the plan as 'enhanced'. 
An early Draft Determination was received on 30 April 2014. 
The Final Determination will follow on 12 December 2014.

The business plan was balanced, well evidenced and well 
supported and met or exceeded all of Ofwat's assessment 
areas. Ofwat commended South West Water on achieving 
'enhanced' status through an excellent business plan and 
strong management. It acknowledged that South West Water 
had risen to the challenge set by the regulatory approach for 
the 2014 price review and considered the company's business 
plan to be an example of good practice. The Environment 
Agency also welcomed the commitment made by South West 
Water to meet its environmental obligations.

The benefits received from the ‘enhanced’ assessment include 
an initial financial award of £11 million reflected as an addition 
to the Regulatory Capital Value with up to 50% invested. It also 
includes an enhanced total expenditure (Totex) menu with an 
extra 5% enhanced sharing rate and a ‘do no harm’ principle 
as the company and Ofwat work towards the Final 
Determination. 

Water Act
The new Water Act became statute in May 2014. As well as 
setting out a range of reforms for the water sector in England, 
the Act enables further retail and wholesale competition. 
Preparations are underway for the retail market opening in April 
2017. 

South West Water is fully engaged in the ‘Open Water’ 
programme, governed by the Department for Environment, 
Food and Rural Affairs and Ofwat, which will shape market 
reform in the sector. Building on the success of its ‘Source for 
Business’ range of specialist advice and support measures, the 
company has been awarded supply licences covering 
Scotland, England and Wales, which will allow it to retail water 
to customers outside the region currently served.

Strategic report - South West Water - HighlightsPennon Group Plc Annual Report 2014     
Outlook for South West Water
South West Water enters the final year of the current 
regulatory period in a strong and confident position. 

To date the company has delivered substantial 
efficiencies which benefit all stakeholders and is 
focused on the continued delivery of efficiencies 
through a combination of innovation, investment in 
new technologies and the pioneering of cost-effective 
sustainable solutions. 

In 2014/15 the company will continue to target: 

•  outperformance of the regulatory contract
•  rigorous cost control 
•  investment in the asset base to safeguard past 
successes and prepare for the challenges and 
opportunities of the future. 

South West Water continues to focus on efficient 
service delivery, improvements in service to customers 
and the satisfaction of its regulatory and legislative 
obligations. It is on track to outperform the K5 
regulatory contract. Profits for 2014/15 will be 
impacted by the 2014/15 tariff freeze already 
announced. However, the revenues foregone have 
been taken account of in the Draft Determination for 
K6 on an NPV neutral basis.   

With an ‘enhanced’ business plan for K6, South West 
Water has already received the Draft Determination for 
the 2015-2020 period.  The company is engaged in 
the development of Ofwat’s ongoing regulatory reform 
agenda and is well positioned for future Government 
legislative changes.

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 www.pennonannualreport.co.uk/2014Viridor
Giving resources new life

317Operating facilities

26Materials recycling  

facilities

5Anaerobic 

digestion power 
plants

7.4mTonnes of  

material handled

33Landfill gas  

power plants

Energy recovery facilities (ERFs)

operational

3

7 under  

construction

Where we operate

Operational highlights
•  Financial performance before exceptional items delivered 

in line with management expectations

•  Strong progress in long-term Public Private Partnership 

(PPP)/Energy Recovery Facilities (ERFs) strategy

•  Recovery in recycling margins from low of 2012/13

•  Landfill Energy – focus on managing the decline in landfill 

operations and maximising energy production

•  Exceptional charges of:

– £43 million landfill asset impairment 
– £6 million increased landfill provisions 
net of tax these totalled £40 million

Revenue
(£m)

2009/10
2010/11
2011/12
2012/13
2013/14

626.5
712.0
761.1
703.8

 +14.0% 802.0

Operating profit plus joint ventures*    
(£m)

2009/10
2010/11
2011/12
2012/13(1)
2013/14

    -4.6%

Profit before tax*
(£m)

2009/10
2010/11
2011/12
2012/13(1)
2013/14

 -19.5%

Total renewable energy generation (GWh)
2009/10
2010/11
2011/12
2012/13
2013/14

-5.1%

612
752
760
820
778

77.0
82.6
75.2
45.9

43.6

55.1
62.9
57.6
34.3

27.6

Renewable energy generation capacity as at 31 March (MW)
2010
2011
2012
2013
2014

128
136
136
137
136

   -0.7%

Recycling volumes traded (million tonnes)
2009/10
2010/11
2011/12
2012/13
2013/14

   -3%

1.4
1.7
1.8
1.9
1.8

* Before exceptional charges.
(1) Restated for IAS 19 (Revised).

18

Pennon Group Plc Annual Report 2014    Strategic report - ViridorNotable achievements
•  Excellent continuing progress in strategic reorientation of Viridor's business model

•  Significant developments in long-term EfW business: 

 – Runcorn Phase 1 and Exeter Energy Recovery Facilities (ERFs) – 'hot 

commissioning'  

 – Ardley (Oxfordshire) ERF in commissioning
 – Runcorn Phase 2 and Trident Park (Cardiff) ERFs – shortly to enter 

commissioning

 – South East Wales residual waste project (Prosiect Gwyrdd) signed  

December 2013

 – Glasgow and Peterborough ERFs under construction
 – South London Waste Partnership PPP (Beddington) ERF – planning secured 

but ‘Notice to Proceed’ delayed due to expected judicial review.

Strategy and performance
Viridor’s stated company purpose is to give resources new life. Its strategy remains 
focused on transforming waste into high quality recyclables, raw materials and 
energy. 

The company continues to build its business through a combination of securing 
long-term contracts, driving quality in recycling and growing capacity in waste-
derived renewable energy.

Long-term profit growth is expected to be driven by its PPP contracts, ERF 
projects and focused recycling opportunities.

Performance – recycling and resources
•  Recovery in recycling margins – although remain cautious with respect to future 

prospects

•  Continued focus on quality and adding value

•  £25 million investment in new glass and polymers facilities in Newhouse, 

Scotland and Rochester, Kent to maximise the value of recyclates processed – 
both due to be operational in autumn 2014

•  Profits in contracts and collection up overall.

Performance – energy 
•  Excellent progress in long-term PPP/EfW projects, including financial close 

achieved for South East Wales, residual waste 25-year PPP (Prosiect Gwyrdd) 
securing fuel for Trident Park ERF

•  Lakeside ERF continuing to perform strongly

•  Walpole AD facility now operational

•  Landfill gas power generation profit up 26.5%

•  Increase in profits for landfill gas power generation more than offset by the 

continued decline in landfill.

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UK landfill diversion is being 
achieved by a major increase in 
recycling and energy recovery 
from residual waste.

Strategy and UK context
The UK is required under the EU Landfill Directive to reduce the 
amount of biodegradable municipal waste going to landfill 
sites. This is being achieved by a major increase in recycling, 
with residual waste increasingly being used for energy recovery.  
Energy recovery from waste (both biodegradable and non-
biodegradable) accounted for 8% of total UK renewable energy 
generated in 2012*. Viridor believes that by 2020 UK energy 
recovery from waste could produce 15,000 GWh of the total 
forecasted UK renewable energy generation (120,000 GWh), 
accounting for circa 13%. This is particularly significant given 
predicted capacity shortages in the energy sector. 

EfW is central to the UK’s waste and renewable 
energy strategies as the long-term, low-cost 
alternative to landfill for disposal of residual waste. 
Viridor expects to have 15% market share by 2020 
with a network of strategic ERFs which will underpin 
the company’s long-term profit growth. 

For the landfill energy business the focus is to 
maximise the value of landfill gas generation across 
all sites, managing the expected decline in landfill 
inputs by concentrating on strategic operational sites 
and optimising returns on other sites through 
alternative uses such as photovoltaic installation. 

To align the structure of the organisation with its 
strategy, two divisions have been created: Recycling 
& Resources (comprising recycling, contracts and 
collection) and Energy (comprising ERFs, landfill 
energy and other renewable power).

The Government’s main mechanism for diverting 
waste from landfill and incentivising recycling and 
ERFs remains landfill tax. The Government has 
confirmed that landfill tax will rise in line with inflation 
from 1 April 2015 from the current rate of £80 per 
tonne. This continues to influence the long-term 
economics of both recycling and energy recovery.  
In addition, recyclate costs are typically significantly 
lower than the cost of using virgin materials for 
manufacturers.

Viridor is giving resources new life through its focus 
on recycling and waste-based renewable energy. 
Investment in technology and operational practices 
has been successfully made to enhance recyclate 
quality to differentiate Viridor from its competitors.  
This, aligned with management of the cost base, 
continues to improve recycling margins.

Significant progress has also been made in the 
development of the EfW business, with a substantial 
asset base being constructed in conjunction with the 
development of the associated business capability 
processes across the whole 'source to supply' EfW 
production cycle. 

*  Figures for 2013 not yet available

20

Pennon Group Plc Annual Report 2014    Strategic report - ViridorBusiness performance 
Revenue was up 14% to £802 million. Landfill revenue 
was up £43.1 million due to higher landfill tax revenues 
and construction revenues were up reflecting growth 
in assets under construction, partly offset by a 
decrease in recycling revenue of £17.1 million primarily 
due to lower prices.

Before exceptional charges Viridor’s earnings before 
interest, tax, depreciation and amortisation (EBITDA) 
for the year were broadly flat, with a small decrease of 
£1.4 million (1.8%) to £76.3 million. PBIT fell £0.4 
million (1.3%) to £30.2 million. PBIT plus joint ventures 
decreased by £2.1 million (4.6%) to £43.6 million.  

Profit before tax and exceptional charges decreased 
£6.7 million (19.5%) to £27.6 million reflecting lower 
PBIT plus joint ventures and the increased interest 
charge from higher landfill provisions. 

Exceptional charges

The profitability of the landfill business has declined 
faster than anticipated due to aggressive pricing from 
other landfill operators (in response to local authority 
austerity and increasing levels of landfill tax) who are 
competing for volume to allow closure of their sites 
with suitable landforms, and higher ongoing capital 
costs.
While there will always be a need for strategically 
located landfill sites, Viridor expects these trends 
to continue for the foreseeable future. As a result a 
net pre-tax exceptional impairment charge of £42.9 
million has been recognised to write-down the carrying 
value of landfill property, plant and equipment. The 
impairment charge has no immediate cash impact.
Landfill provisioning has been increased by £5.7 million 
due to revisions to site life costings. 

Investment

Investments in the future capabilities and strength of 
Viridor’s business included capital investment of £292 
million (2012/13 £324 million), of which £254 million 
was for growth projects (largely EfW). This investment 
is part of the overall £1.5 billion programme to deliver 
essential infrastructure which will make a substantial 
contribution to energy and resource security in the UK.

Recycling and resources
During the year recycling volumes traded decreased 
marginally by 63,000 tonnes (3.0%) to 1.8 million 
tonnes. Recyclate prices have stabilised to some 
degree for most commodities but remain under 
pressure, reflecting world economic conditions and 
competitive markets and, in the near term, higher 
shipping costs. Overall average revenues per tonne 
from recyclate sales and gate fees for the year fell to 
£93, 6.1% lower than for 2012/13.

*  Figures for 2013 not yet available

Action has been, and continues to be, taken to 
reduce the cost base with the average cost per tonne 
reduced to £83 from last year’s total of £93, including 
the benefit of circa £3 per tonne from the 2012/13 
impairment charge. Allied to an emphasis on the 
production of high quality recyclate, the business has 
been benefitting from improvements in margins. The 
company remains cautious on the prospects for 
recyclate prices and therefore continues to focus on 
revenue optimisation, facilities rationalisation and cost 
reduction. 

Investment is also being made in technology with a 
new plastic/polymer separation plant at Rochester, 
costing circa £15 million, and a new glass 
reprocessing plant in Scotland, costing circa £10 
million. These investments will enable Viridor to 
enhance product quality and continue to differentiate 
itself in the sector. Viridor now has the most extensive 
Materials Recycling Facility (MRF) capacity in the UK 
with accreditations for export to China, and is 
established as a quality brand in other Asian markets.

Profits in 'Contracts & Other' were up overall across 
the 15 municipal contracts around the UK (the more 
significant contracts include Lancashire, Glasgow, 
Lakeside, Manchester, Somerset and West Sussex) 
and the Thames Water contract. The increase also 
reflected higher profits on property sales. Profits in the 
collection business were also ahead, reflecting 
increased management action. 

Additional contracts have been won since the year-
end but profits in the first half of 2014/15 are 
expected to be impacted by the expiry of some old 
contracts.

Energy
Energy can be recovered in two ways, either via gas 
(notably landfill gas and anaerobic digestion (AD)) 
or combustion in ERF and similar facilities, some of 
which may be a part of Combined Heat and Power 
(CHP) schemes. Bio-energy (including landfill gas, 
biodegradable EfW and AD) and energy recovery from 
non-biodegradable waste accounted for 39% of total 
renewable energy in 2012*.

(a) Landfill gas power generation
Profit contribution from gas generation was £30.1 
million, an increase of 26.5% on 2012/13. Viridor’s 
landfill gas power generation output fell 2% to 606 
Gigawatt hours (GWh) after reaching peak output in 
2012/13 and is expected to reduce gradually over the 
coming years.  

Average revenue per Megawatt hour (MWh) increased 
by 9.2% to £89.74 reflecting the switch from Non 
Fossil Fuel Obligation (NFFO) contracts to 
Renewables Obligation Certificates (ROCs). Total 
landfill gas power generation operational capacity 

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 www.pennonannualreport.co.uk/2014Strategic review Continued

declined by 2MW to 105MW (excluding 3MW capacity at 
sub-contract sites in Suffolk). The proportion of operational 
capacity eligible for ROCs increased to 85%, with the remaining 
15% being on (lower priced) NFFO contracts.  Further NFFOs 
migrate to ROCs during 2014/15 with the balance moving 
across by 2016/17. 

Average costs were reduced by 8.4% to £40.05 per MWh with 
a continuing focus on managing the cost base.  

(b) Energy Recovery Facilities (ERFs) and Anaerobic 
Digestion (AD)
As well as the 105MW of landfill gas capacity, Viridor has a 
further 31MW of renewable energy capacity across its share of 
the Lakeside ERF, the Bolton ERF and its AD operations. 

In addition to the above operational projects, Viridor is pursuing 
a number of other renewable energy opportunities. Most 
notably, the company has been successfully implementing its 
strategy to develop the EfW business, which will drive long-term 
profit momentum. This includes establishing a significant asset 
base of ERFs. Viridor and its partners have a total operational/
committed ERF capacity of 2.5 million tonnes. The company 
has now secured circa 80% of the required waste inputs for the 
opening of the committed ERFs, of which circa 60% is from 
long-term contracts. 

Five plants, being Runcorn Phases I and 2, Exeter, Ardley 
(Oxfordshire) and Trident Park (Cardiff), have reached advanced 
stages of build with all expected to come on-stream in financial 
year 2014/15. Two others, Glasgow and Peterborough, 
commenced construction in the year. 70% of spend on ERF 
projects under construction is now complete.

At the start of 2014 there was a successful appeal to have the 
planning restriction on road-borne waste inputs to both phases 
of Runcorn lifted from 85,000 to 480,000 tonnes per annum. 
Planning consent for the Beddington ERF was issued in March 
2014. However the project has been delayed pending a judicial 
review, which was expected.

As part of continuing to secure waste for the ERFs, the South 
East Wales residual waste project (Prosiect Gwyrdd) was signed 
in December 2013. 

Viridor has also reached the final bid stage as one of two 
bidders on the Edinburgh and Midlothian residual waste 
contract. 

The Walpole AD plant, which has a 1MW export capacity, is 
now producing power. A further 'closed loop' opportunity to use 
digestate as a biofertiliser is being assessed with the 
Environment Agency.

EfW contracts and projects already contribute to the bottom line 
and reflect the realisation of a strategy which is expected to 
contribute around £100 million to Viridor’s EBITDA within the 
next three years.

(c) Landfill
The business continues to be strongly cash generative and 
contributed £33.6 million to EBITDA in the year. Volumes 
increased marginally (0.8%) to 2.7 million tonnes over the year.

Average gate fees decreased by 9.0% to £23.06 per tonne. 
Consented landfill capacity reduced from 61.5 million m3 at 31 
March 2013 to 57.7 million m3 at 31 March 2014, reflecting 
usage during the year. As previously stated and provided for last 
year, around 39 million m3 is not expected to be used.

22

Future alternative uses for sites are now also being assessed in 
detail. Early success has been achieved at Westbury with 
planning permission granted for a 2.75MW photovoltaic 
installation. Construction started in May 2014. An £8 million 
partnership with, and fully funded by, the Department of Energy 
and Climate Change to deliver a demonstration cryogenic 
energy storage plant has been signed and construction is 
scheduled to commence in the first quarter of 2014/15. 

Landfill tax, which is passed directly to the customer, was £72 
per tonne throughout the year and rose further to £80 per tonne 
in April 2014. 

Joint ventures
Total joint ventures’ contribution, which consists of interest on 
shareholder loans and share of profit after tax, fell 11.3% to 
£13.4 million (2012/13 £15.1 million) reflecting developments 
explained below.   

(a) Lakeside

Lakeside, the first of Viridor’s EfW pipeline projects, continues to 
perform very strongly and is ahead of original expectations in 
terms of both waste inputs and energy output. The contribution 
was £5.9 million in 2013/14; comprising interest receivable on 
shareholder loans unchanged at £1.4 million and share of profit 
after tax from Lakeside £4.5 million (down £1.3 million on the 
previous year reflecting higher outage costs). A further £2.9 
million contribution came from the sub-contract profit.

(b) Viridor Laing (Greater Manchester) (VLGM)

The 25-year Greater Manchester Waste PFI contract (being 
delivered through VLGM) is the UK’s largest ever combined 
waste and renewable energy project. VLGM is a joint venture 
between Viridor and John Laing Infrastructure. Operation of the 
associated facilities (both existing facilities and those which are 
to be developed) is being carried out on a sub-contract basis by 
Viridor.  

Solid recovered fuel produced from the waste will be used to 
generate heat and power at a plant being built at Runcorn in 
Cheshire. Runcorn Phase 1 is being built primarily for the 
Greater Manchester Waste PFI contract.  

As part of the VLGM contract, a separate contractor was 
mandated to construct 43 facilities. As at 31 March 2014, 42 of 
these facilities had been formally taken over by Viridor. The 43 
facilities include four mechanical biological treatment (MBT) 
plants. Three of these MBTs have been taken over and the 
remaining one is substantially complete, but has not yet been 
taken over due to isolated process elements not performing 
satisfactorily. The delay in takeover of the remaining plant is 
being addressed and is not expected to affect the financing of 
the project or have a material impact on the performance of the 
PFI.

Interest receivable on shareholder loans from the VLGM joint 
venture was £5.3 million, up £0.2 million (2012/13 £5.1 million). 
Share of results after tax from VLGM on an IFRIC 12 basis was 
a loss of £0.5 million, down £0.5 million due to a reduction in 
construction margin profits as construction completion is 
reached.  

Pennon Group Plc Annual Report 2014    Strategic report - Viridor(c) Runcorn Phase 1 (TPSCo)

Interest receivable on shareholder loans from the 
Runcorn Phase 1 EfW joint venture was £3.0 million, 
up £0.2 million on 2012/13. Share of profit after tax 
was a loss of £0.3 million, down £0.3 million on 
2012/13.

Hot commissioning has now commenced on-site. First 
burn of waste occurred in March 2014. Full testing of 
rail operations has been completed and rail-borne fuel 
transfer from Greater Manchester is now operational. 
Viridor does not expect previously reported delays to 
have a material impact on the completion and 
operation of the Greater Manchester PFI or TPSCo.

Key relationships
With regard to Viridor’s largest customer groups, local 
authorities account for 31% of the company’s revenue, 
although no individual authority accounts for more 
than 12%. Viridor’s ROC energy contracts account for 
7% of revenue, primarily with one customer.

Recycling and waste management operations in 
England and Wales require Environmental Permits 
issued and regulated by the Environment Agency (EA) 
and Natural Resources Wales. In Scotland the Scottish 
Environmental Protection Agency issues and regulates 
similar waste management licences or pollution, 
prevention and control (PPC) permits. Viridor maintains 
a positive working relationship with these and other 
relevant regulatory bodies by means of proactive 
liaison and management of any issues at both site and 
strategic levels.

A full update of Viridor’s industry-leading   
‘OpenSpace’ web portal, through which ‘live’ data is 
shared with the regulators, was completed during the 
year. This transparent and proactive approach 
continues to save time and resources for all parties. 

People
Recognising the importance and performance benefits 
of an engaged workforce, Viridor has developed plans 
to fully monitor and improve engagement across the 
company. This includes a commissioned survey, 
roadshows and other programmes as it rolls out its 
Enterprise Resource Platform and associated business 
process improvements.  

Viridor has reviewed its overall approach to the health, 
safety and welfare of its employees and is aiming to 
achieve a step change in overall health and safety 

performance. A full company-wide health and safety 
survey is informing developing action plans that will be 
implemented during 2014/15. There was a continued 
fall in the RIDDOR incidence rate over the previous 
year, with 37 reportable incidents, giving a rate of 1,197 
per 100,000 employees (1,429 last year).*  

The company remains committed to the ongoing 
training, professional development and ‘upskilling’ of its 
employees. 4,352 training days and an additional 
1,001 Certificate of Professional Competence driver 
training days were delivered across the company. 245 
employees are participating in sustainable resource 
management apprenticeships, alongside 17 current 
full-time apprentices in the business. 41 managers are 
enrolled in the innovative and sector-leading Viridor 
Foundation Degree course, developed and delivered in 
partnership with Edge Hill University. 

Outlook for Viridor
Viridor continues its transformation from being 
predominantly a landfill and collections operator to 
becoming one of the country’s leading recycling, 
renewable energy and waste management companies. 

While there are some signs of improving economic 
trends, the company remains appropriately cautious 
about the future prospects for recyclate prices. Viridor 
remains strongly focused on a stringent programme to 
optimise revenues, achieve efficiencies through facilities 
rationalisation and cost reduction to sustain margin 
improvement. 

Excellent progress has been achieved in the realisation 
of the EfW business. Five major ERFs are due to 
become operational in the current financial year while 
two others started construction in 2013/14 and the 
Beddington ERF recently gained planning permission. 

Viridor’s first half year EBITDA figure in 2014/15 is 
expected to be materially lower than the half year figure 
for 2013/14 (primarily due to the expected continuation 
of landfill decline but also the gradual decline in power 
generation and the near term recycling and contracts 
factors noted above). However the ERFs coming 
on-stream this year are expected to increase EBITDA 
in the second half of the year resulting in the full year 
EBITDA for 2014/15 exceeding 2013/14. These assets 
represent a strategic ERF portfolio which is already 
making a significant contribution to Viridor’s bottom line 
and reflect the realisation of a strategy which is 
expected to contribute circa £100 million to Viridor’s 
EBITDA within the next three years.

* From 2012 reportable incidents are now reported on seven days’ absence; in previous years they would have been reported  

on three days’ absence.

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23

 www.pennonannualreport.co.uk/2014Group
Financial review

Pennon Group delivered revenue and profit before tax (before 
exceptional net charges) around 10% ahead of last year.

Performance overview  
The principal measures used to assess the Group’s financial performance are profit before tax and earnings per share (both 
before exceptional net charges and deferred tax); and the interest rate on average net debt.

Profit before tax
before exceptional net charges (£m)

Earnings per share
before exceptional net charges and deferred tax (pence)

2009/10
2010/11
2011/12
2012/13(1)
2013/14*

* Statutory basis £158.7 million.

Dividend per share
(pence)

2009/10
2010/11
2011/12
2012/13
2013/14

185.8
188.5
200.5
190.0

    +9.1%    

207.3

2009/10
2010/11
2011/12
2012/13(1)
2013/14

    +5.7%

Interest rate on average net debt
(%)

22.55
24.65
26.52
28.46

    +6.5%

30.31

2009/10
2010/11
2011/12
2012/13
2013/14

40.8
42.3
47.3
40.3

42.6

4.3
4.4
4.2
4.0

3.8

Reconciliation of earnings 
2013/14  
Profit after  
tax (£m)

* Excluding pensions net interest, discount unwind on provisions, IFRIC 12 
contract interest receivable and interest receivable form joint ventures.

2013/14  
Basic earnings  
per share (p)

2012/13 (1)  
Profit after  
tax (£m)

2012/13 (1) 
Basic earnings  
per share (p)

Statutory earnings

Deferred tax before 
exceptional net charges

Exceptional net charges 
(post-tax)

Earnings before 
exceptional net charges 
and deferred tax

142.5

(25.8)

39.7

156.4

38.8

(7.0)

10.8

42.6

20.6

(14.1)

140.2

146.7

5.7

(4.0)

38.6

40.3

Note: Earnings per ordinary share figures in this strategic report exclude exceptional net charges and deferred tax. The Directors believe 
excluding deferred tax provides a more useful comparison on business trends and performance. Deferred tax distorts earnings per share 
through the effects of changes in corporation tax rates and the level of long-term capital investment.

(1) Restated for IAS 19 (Revised)

24

Pennon Group Plc Annual Report 2014    

Strategic report - GroupA continuing low net interest rate was achieved, coupled with raising cash and 
facilities to fund future growth: £1,303 million cash and facilities at 31 March 
2014, including £640 million of new and refinanced facilities sourced during  
the year.

Revenue
Group revenue increased by 10.0% to £1,321.2 
million. South West Water’s revenue increased by 
4.3% to £520.0 million as a result of tariff increases, 
new connections and higher other revenue, partially 
offset by lower demand and a reduction in revenue 
from customers switching from unmeasured to 
metered charges. Viridor’s revenue increased by 
14.0% to £802.0 million due primarily to higher landfill 
revenues and increased construction spend on service 
concession arrangements, partly offset by lower 
recycling revenues.

Operating profit
(before exceptional charges)
Group operating profit increased by 4.8% to £257.5 
million with South West Water up by 5.7% to £227.0 
million, but Viridor down by 1.3% to £30.2 million. 
Ongoing operational cost efficiencies in South West 
Water are cumulatively 14% ahead of the K5 target. 
Viridor's overall operating profit was broadly similar to 
last year, as improvements in recycling and landfill gas 
generation were offset by continuing declines in landfill.

Net finance costs 
(before prior year exceptional net income)
We continued our effective management of interest 
rates in 2013/14 with interest payable (including 
capitalised interest) net of interest receivable, on 
average net debt equating to 3.8% (2012/13 4.0%) 
which included lower interest payable on RPI  
linked debt. 

Net finance costs of £53.9 million are £7.5 million 
lower than last year, reflecting an £8.2 million increase 
in capitalised interest. The overall interest cost on 
borrowings remained broadly unchanged compared to 
last year, due primarily to net cash outflows in the year 
being funded by the £300 million hybrid capital 
securities issued in March 2013. The associated £15.6 
million (net of tax) hybrid capital periodic return, paid in 
March 2014, has been recognised directly in equity. 

Investment income totalling £9.0 million (2012/13 
£10.8 million) has been achieved with the objective of 
enhancing returns on the Group’s substantial pre-
funding of £613 million.

During the year net finance costs (excluding pensions 
net interest, discount unwind on provisions and IFRIC 
12 contract interest receivable) were £49.1 million 
(2012/13 £59.3 million); covered 5.2 times (2012/13 
4.1 times) by Group operating profit. 

David Dupont 
Group Director of Finance

The year’s financial highlights
(before exceptional net charges)
Group profit before tax increased by £17.3 million 
(9.1%) to £207.3 million, driven by increased profits in 
South West Water. Earnings per share before deferred 
tax increased by 5.7% to 42.6p.

South West Water recorded a strong performance 
against the 2010-2015 regulatory contract and is well 
placed to deliver outcomes and outperform 
assumptions. South West Water profit before tax was 
up £15.8 million (10.8%) to £162.5 million reflecting 
higher revenues and good cost control. 

Viridor PBIT plus joint ventures was broadly similar to 
last year, slightly down by £2.1 million to £43.6 million. 
Earnings before interest, tax, depreciation and 
amortisation (EBITDA) was  slightly down by £1.4 
million to £76.3 million. This reflects continuing 
declines in landfill more than outweighing growth 
in landfill gas power generation and a recovery   
in recycling.

We have secured further funding to finance continuing 
growth. By the year end we had £1,303 million in cash 
and facilities (including £173 million of restricted funds) 
in place to fund the major growth in Viridor’s EfW 
business, together with South West Water’s K5 
(2010-2015) capital programme.

Capital investment remained significant this year at 
£434 million due to continuing major investment in 
Viridor’s ERFs which are expected to drive future 
growth. 70% of capital expenditure is now complete 
on Viridor's EfW projects under construction. South 
West Water’s capital expenditure increased by 22% 
during the year.

We have secured funding at a cost that is low in 
absolute terms. The Group interest rate on average 
net debt improved to 3.8% (2012/13 4.0%).

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25

 www.pennonannualreport.co.uk/2014 
Operating costs (before exceptional charges)
Operating costs for the year totalled £1,064 million. The most 
significant areas of expenditure were:

Expenditure

Landfill tax

Manpower

Depreciation

Raw materials and consumables*

Transport

Power 

Business rates

Abstraction and discharge consents 

* Excludes elements of transport costs. 

£m

192

161

147

81

65

34

32

7

Group investment
The Group’s capital expenditure on property, plant and 
equipment, including service concession arrangements, 
remained significant at £434 million (2012/13 £439 million) 
primarily from investment in Viridor’s growth projects of £254 
million. The major categories of expenditure were:

EfW/PPP
£246m
Waste water treatment works
£44m
Water distribution
£29m
Sewerage
£30m
Recycling
£12m
Landfill
£15m
Information technology
£15m
Other 
£43m

Financial review Continued

A strong liquidity  
and funding position to  
finance growth.

Profit before tax 
(before exceptional net charges)
Profit before tax was £207.3 million, an increase of 9.1%. Pages 
10 and 17 give a detailed description of the financial 
performance of South West Water and Viridor respectively. On a 
statutory basis profit before tax was £158.7 million reflecting 
exceptional net charges of £48.6 million.

Taxation 
(before exceptional net charges)
The Group’s UK corporation tax charge for the year was £35.3 
million (2012/13 £43.3 million) after the release of prior year 
credits of £16.5 million (2012/13 £13.0 million). The decrease 
primarily reflects a reduction in the rate of corporation tax and 
an increase in prior year credits. Deferred tax for the year was a 
credit of £25.8 million (2012/13 £14.1 million) which included a 
credit of £40.1 million reflecting the enacted 3% reduction in the 
future rate of UK corporation tax.

Earnings per share 
(before exceptional net charges and deferred tax)
Earnings per ordinary share increased by 5.7% to 42.6p 
reflecting higher underlying profit. The weighted average 
number of shares in issue during the year was 367.4 million 
(2012/13 363.6 million). Net assets per share at book value at 
31 March 2014 were 323p.

Exceptional net charges
An exceptional net impairment charge of £42.9 million has been 
recognised to write down the carrying values of property, plant 
and equipment in landfill activities, to reflect reducing landfill 
prices and higher ongoing capital costs. Landfill provisioning 
has been increased by £5.7 million due to revisions to site life 
costings. The net impairment charge has no immediate cash 
impact.

The exceptional net charges total £39.7 million net of tax.

Dividends and retained earnings
The statutory net profit attributable to ordinary shareholders of 
£142.5 million has been transferred to reserves.

The Directors recommend the payment of a final dividend of 
20.92p per share for the year ended 31 March 2014. With the 
interim dividend of 9.39p per share paid on 3 April 2014 this 
gives a total dividend for the year of 30.31p, an increase of 
6.5% over 2012/13 (reflecting 4% real growth plus RPI of 2.5% 
for the 12 months to 31 March 2014).

Proposed dividends totalling £112.7 million are covered 1.4 
times by net profit (before exceptional net charges and deferred 
tax) (2012/13 1.4 times). Dividends are charged against retained 
earnings in the year in which they are paid.

Dividend policy
The Group’s policy is to increase the dividend each year by 4% 
above inflation up to the end of 2014/15. The Group is well 
positioned to meet future challenges and to continue delivering 
shareholder value. 

26

Pennon Group Plc Annual Report 2014    Strategic report - GroupCash flow
In 2013/14 the Group once again had a strong 
operating cash flow. However the ongoing high level of 
capital investment to support future growth resulted in 
net debt increasing by £185 million.

Summarised cash flow £m

2013/14

2012/13

Cash inflow from 
operations

Net interest paid 

Tax paid

Dividends paid

Hybrid periodic return

407

385

(39)

(58)

(69)

(20)

(50)

(19)

(78)

–

Capital expenditure

(392)

(422)

Acquisitions/investment in 
joint ventures

Loan repayments and 
dividends received from 
joint ventures

Pension contributions 

Net cash outflow

Hybrid securities issuance

Shares issued

Debt acquired with 
acquisitions

Debt indexation/interest 
accruals

(Increase)/decrease in net 
borrowings

–    

9

(18) 

(180)

–

2

–

(7)

(14)

9

(14) 

(203)

295

4

(1)

1

(185)

96

Liquidity and debt profile
The Group has a strong liquidity and funding position 
with £1,303 million cash and facilities at 31 March 
2014. This includes cash and deposits of £613 million 
(including £173 million of restricted funds representing 
deposits with lessors against lease obligations) and 
undrawn facilities of £690 million. A total of £640 
million in new or renewed debt facilities were arranged 
during the year, being:

•  £235 million term loans and revolving credit facilities 

renewed

•  £315 million of new term loans and revolving credit 

facilities

•  £90 million of new finance leases.
At 31 March 2014 the Group’s loans and finance lease 
obligations totalled £2,807 million. After the £613 
million held in cash this gives a net debt figure of 
£2,194 million, an increase of £185 million during the 
year. Debt incurred for the construction in progress of 
Viridor’s portfolio of ERFs at Runcorn Phase 2, Ardley 
(Oxfordshire), Exeter, Trident Park (Cardiff) and 
Glasgow increased to £663 million at 31 March 2014, 
which represents 30% of Group net debt.

The Group’s debt has a maturity of up to 43 years with 
an average maturity of 21 years. The Group has fixed, 
or put swaps in place to fix, the interest rate on at least 
50% of South West Water’s debt for the entire K5 
period at an average interest rate of 3.5%. 

A further £388 million of South West Water’s debt is 
index-linked to 2041-2057 at an overall real rate of 
1.7%. As a result of these initiatives South West 
Water’s cost of finance is among the lowest in the 
industry.

Major components of the Group’s debt finance at 31 March 2014

Finance leasing
£1,270m
Bank bilateral debt
£470m
Index-linked bond 2057
£254m
European Investment Bank loans
£335m
Private placements
£222m
Bond 2040
£133m
Convertible bond 2014
£123m

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 www.pennonannualreport.co.uk/2014Financial review Continued

The Group’s financing structure gives us the scope and flexibility 
we need to implement our strategic objectives with a view to 
maximising value for our shareholders.

The Group’s and South West Water’s interest rates on average 
net debt for the year to 31 March 2014 are both 3.8% (after 
adjusting for capitalised interest of £21.8 million, notional 
interest items totalling £4.8 million and interest received from 
shareholder loans to joint ventures of £9.8 million, as detailed in 
note 9 to the financial statements).

Just under half of the Group’s gross debt is finance leasing 
giving us a long maturity profile. Interest payable benefits from 
the fixed credit margins which were secured at the inception of 
each lease.

The £125 million convertible bond matures in August 2014. It is 
expected that full conversion to equity will take place and up to 
23 June 2014; notices of conversion for £61.3 million have 
already been received.

At 31 March 2014 the fair value of the Group’s non-current 
borrowings was £275 million less than its book value (2013 
£208 million) as detailed in note 29 to the financial statements. 
This reflects the benefit of securing interest rates below the 
current market rate.

Capital structure – overall position
At the end of the financial year the Group’s net debt of £2,194 
million gave a gearing ratio of net debt to (equity plus net debt) 
of 64.7% at 31 March 2014 (2013 65.2%).

In March 2013 the Group issued a £300 million hybrid capital 
security recognised as equity as set out in note 38 to the 
financial statements.

During the year the Company continued to benefit from offering 
a scrip dividend alternative. £34.5 million of potential cash 
dividend was retained in the business and instead distributed by 
issuing five million shares.

South West Water’s debt to Regulatory Capital Value (RCV) was 
56% at 31 March 2014 (2013 55%) which compares to Ofwat’s 
optimum range of 55%–65%.

Viridor is funded by a combination of Pennon Group equity and 
debt (raised by Pennon Group) and direct borrowing by Viridor. 
At the year end Viridor’s net debt was £901 million (2013 £676 
million) equivalent to 11.8 times EBITDA (2013 8.7 times). 

Treasury policies
The role of the Group’s treasury function is to ensure that we 
have the funding to meet foreseeable needs to maintain 
reasonable headroom for future contingencies and to manage 
interest rate risk. The Group enters into certain structured 
financing transactions that have and are expected to provide an 
improved return on surplus funds and overall interest rate 
performance. It operates only within policies approved by the 
Board and undertakes no speculative trading activity.

The Board regularly monitors expected financing needs for at 
least the next 12 months. These are intended to be met for the 
coming year from existing cash balances, loan facilities and 
operating cash flows.

The Group has considerable financial resources and a broad 
spread of business activities. The Directors therefore believe that 
it is well placed to manage its business risks.

28

Internal borrowing
South West Water’s funding is treated for regulatory purposes 
as ring-fenced. This means that funds raised by, or for, the 
company are not available as long-term funding for other areas 
of the Group.

Going concern
The Directors have a reasonable expectation that the Group 
has adequate resources to continue its operational existence 
for the foreseeable future. They therefore have continued to 
adopt the going concern basis in preparing the financial 
statements.

Taxation objectives and policies
Our tax strategy, as approved by the Board, is to fulfil our 
statutory obligations by the application of relevant tax legislation 
in a reasonable way, engaging in tax planning only when it is 
aligned with the commercial and economic activity of the 
Company. This is in line with the principles published by the 
Confederation of British Industry (CBI) in 2013.

The Group made a net payment of £58.1 million of UK 
corporation tax in the year (2012/13 £18.5 million). The main 
elements of the payment were £36.1 million in relation to 
2013/14 and £21.3 million in relation to 2012/13. South West 
Water paid £44.1 million (2012/13 £34.0 million) of UK 
corporation tax on profit before tax of £162.5 million (2012/13 
£159.1 million).

Tax contribution 2013/14

Landfill tax
£215m
Employment taxes
£48m
Business rates
£32m
UK corporation tax
£58m
Fuel Excise Duty
£10m
Environmental payments
£10m
Carbon Reduction  
Commitment
£1m
Other
£2m

The total tax charge for the year (before exceptional net charges) 
of £9.5 million was less than the charge which would have arisen 
had the accounting profit before tax after exceptional net 
charges been taxed at the statutory rate of 23%. A reconciliation 
is provided in note10 to the financial statements.

The Group’s total tax contribution extends significantly beyond 
the UK corporation tax charge.

Total taxes amounted to £347 million of which a net amount of 
£6 million was collected on behalf of the authorities for employee 
payroll taxes and VAT. 

Pennon Group Plc Annual Report 2014    Strategic report - GroupPensions
The Group operates defined benefit pension schemes 
for certain employees of Pennon Group, South West 
Water and Viridor. The main schemes were closed to 
new entrants on or before 1 April 2008.

At 31 March 2014 the Group’s pension schemes 
showed a deficit (before deferred tax) of £79 million 
(2012/13 £100 million), the decrease primarily 
reflecting an increase in the schemes’ asset values.  

Net liabilities of £63 million (after deferred tax) 
represented around 2% of the Group’s market 
capitalisation at 31 March 2014. The revision to IAS 
19, effective in 2013/14, resulted in a net finance cost 
in 2013/14 of circa £4 million (2012/13, prior to 
restatement, credit of £4 million). A further circa £1 
million was charged to operating profit to recognise 
administration costs. Opening pension liabilities 
reduced by circa £10 million as at 31 March 2013 as a 
result of the change. South West Water’s cash 
contributions to the schemes remain within Ofwat’s 
Final Determination for the K5 period.

The last actuarial valuation of the main scheme was at 
31 March 2010 and the triennial valuation at 31 March 
2013 is currently being finalised.

Insurance
Pennon Group manages its property and third party 
liability risks through insurance policies that mainly 
cover property and business interruption, motor, public 
liability, environmental pollution and employers’ liability.

The Group uses three tiers of insurance to cover 
operating risks:

•  self-insurance – Group companies pay a moderate 

excess on most claims

•  cover by the Group’s subsidiary (Peninsula Insurance 

Limited) of the layer of risk between the self-
insurance and the cover provided by external 
insurers

•  cover provided by the external insurance market, 

arranged by our brokers with insurance companies 
which have good credit ratings.

In addition to corporation tax the most significant 
taxes involved, together with their profit impact, were:

•  landfill tax of £186 million collected by the Group on 
behalf of HM Revenue & Customs (HMRC). This 
amount includes £12 million paid to local 
environmental bodies via the Landfill Tax Credits 
Scheme. Landfill tax is an operating cost which is 
recovered from customers and is recognised in 
revenue. In addition the Group incurred landfill tax of 
£29 million on the disposal of waste to third parties. 
This principally relates to the Manchester contract 
and should reduce in future years as waste is sent 
to EfWs. This is an operating cost for the Group 
and reduces profit before tax. The net amount of 
landfill tax paid to HMRC by the Group and via third 
parties represents 17% of the total landfill receipts 
of HMRC in the year

•  Value Added Tax (VAT) of £29 million recovered by 
the Group from HMRC. The repayment has arisen 
chiefly as a result of the large capital expenditure 
incurred by Viridor on EfW plants. VAT has no 
material impact on profit before tax

•  business rates of £32 million paid to local 

authorities. This is a direct cost to the Group and 
reduces profit before tax

•  employment taxes of £48 million including 

employees’ Pay As You Earn (PAYE) and total 
National Insurance Contributions (NICs). Employer 
NICs of £13 million were charged approximately 
96% to operating costs with 4% capitalised to 
property, plant and equipment. This amount 
includes PAYE of £2 million on pension payments 
made by the Group pension scheme

•  Fuel Excise Duty of £10 million related to transport 

costs. This reduces profit before tax

•  payments to Environment Agency and other 

regulatory bodies total £10 million. This reduces 
profit before tax

•  Carbon Reduction Commitment payment for the 

Group of £1 million; this payment includes a credit 
of £0.5 million arising from Viridor energy 
production. The net payment in relation to South 
West Water Limited is the lowest of the water and 
sewerage companies. This reduces profit before 
tax.

The corporation tax rate for 2013/14 used to calculate 
the current year’s tax is 23%. The corporation tax rate 
has been reduced to 21% for 2014/15 and will 
decrease further to 20% for 2015/16 following 
changes in the Finance Act 2013.

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29

 www.pennonannualreport.co.uk/2014Principal risks and uncertainties

How we manage risk
We operate a well established and fully embedded Group wide 
risk management process from which we seek to identify 
significant risks at the earliest possible stage and determine 
whether they are acceptable risks which we can manage and 
mitigate satisfactorily. More detail on our risk management 
process is set out in our corporate governance report.

The risks and uncertainties set out in this section have been identified from 
our risk management process as potentially having a material adverse 
effect on our business, financial condition, results of operations and 
reputation. They are managed as described but are not wholly within our 
control and may still result in having a material adverse impact on the 
Group and its business activities, as may factors besides those listed.

Key

Increased during year  

Risk Level

 Low

Unchanged during the year  

 Medium

Reduced during the year       

  High

The colouring (red, amber, green) 
is our estimate of the inherent risk 
level to the Group after mitigation. 
It is important to note that risks are 
difficult to estimate with accuracy 
and therefore may be more or less 
significant than indicated.

South West Water
Law and regulation

Risk

Mitigation

Change

Changes in law, regulation or 
decisions by governmental bodies 
or regulators.

South West Water’s PR14 business plan is aligned with the 
changes in the regulatory framework. South West Water's 
business plan has been assessed by Ofwat as ‘enhanced’ 
and the Draft Determination for 2015-2020 has already been 
received. This allows the company to begin to implement the 
strategy for K6 earlier than might otherwise be possible. 

South West Water continues to contribute fully to 
consultations with all regulators and seeks to influence 
emerging changes through strong relationships with our 
stakeholders.

30

Pennon Group Plc Annual Report 2014    Strategic report - Group       
 
      
 
      
Economic conditions

Risk

Mitigation

Change

Non-recovery of customer debt.

In addition to existing strategies, which are kept under 
review, South West Water continues to implement new 
initiatives to improve and secure cash collection through:

•  use of third party collection agencies

•  external trace data to track down previous occupiers

•  continued use of property charging orders. 

The company has also continued to fund and promote 
ways to help customers struggling to pay bills (WaterCare, 
Restart, Fresh Start Fund) which seek to reduce bad debt 
exposure.

South West Water is one of the few companies to have 
implemented a social tariff following the introduction of the 
WaterCare tariff from 2013/14. During the year 1,100 
customers have benefited from reducing bills to an amount 
they can better afford to pay.  

The Government Payment reducing eligible household 
customer bills by £50 per year has also been effectively 
implemented and administered during the year.

In future changes to benefits and universal credits 
(particularly the impact of the ‘bedroom tax’ and limiting the 
total level of benefits available) may further affect the ability 
of some customers to pay their bills. 

Operating performance

Risk

Mitigation

Change

Extreme weather and climate 
change can place pressure on the 
company’s water resources and 
networks.

Poor service provided to customers. 
South West Water could incur a 
financial penalty under Ofwat’s 
Service Incentive Mechanism (SIM) 
for below average customer service 
performance.

Despite recent extreme weather, service to customers has 
been maintained and the business continues to be well 
placed to manage such situations. Key mitigation is having 
detailed contingency plans, sufficient emergency resources 
and a capital programme that supports ongoing efforts to 
manage these risks.

In the longer term, the impact of climate change is being 
considered. The company has plans in place and will adapt 
the way it conducts its business to respond effectively to the 
anticipated hotter, drier summers and wetter winters.

The company has delivered further improvements in 
customer service resulting in its best ever SIM score and 
South West Water’s best ever score in the last quarter of 
2013/14. 

While South West Water's performance continues to 
improve, a financial penalty would be incurred by the 
company under Ofwat’s SIM for a below average customer 
service performance.

Non-compliance or occurrence of 
avoidable health and safety incident.

There are rigorous health and safety policies and procedures 
in place across South West Water. 

Senior management and Executive Director visits are 
undertaken during the year across a number of the 
company's sites and a behavioural safety programme 
launched in 2012 badged ‘TAP’ has continued to be 
publicised.

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 www.pennonannualreport.co.uk/2014Principal risks and uncertainties Continued

South West Water

Operating performance (continued)

Risk

Mitigation

Change

The number of accidents reportable under RIDDOR (Reporting for Injuries, Diseases 
and Dangerous Occurrences Regulations) for 2013 continued to fall with three 
incidents(1)  reported in the year compared to seven in 2012.

South West Water continually reviews health and safety standards and makes 
improvements as necessary to best working practice. 

Continuous training is being provided to ensure that appropriate health and safety 
working practices are embedded in the business, and the accident review panel 
continues to complete thorough investigations of root causes and ensure a 
consistent approach to RIDDOR management is adopted.

(1) This does not include the tragic fatality of a waste water team member at a waste 
water site.

Significant operational failure or 
incident occurs 

South West Water has established procedures and controls in place, as well as 
contingency plans and incident management procedures.

This could include: contamination 
of water supplies, pollution events, 
water resource restrictions and 
flooding events.

South West Water has a number of schemes in place to maintain water resources 
(such as pumped storage for certain reservoirs) and promotes conservation 
measures and customer water efficiency measures.

South West Water also considers the longer term resource situation. It prepares a 
new Water Resources Management Plan every five years and reviews it annually for 
a range of climate change and demand scenarios. 

In recent years South West Water has worked in partnership with other 
representatives to identify a wide range of factors that can cause and exacerbate 
flooding events. 

The company has identified targeted capital investments to reduce the risk to 
specific customers in key affected areas and, working alongside lead local flood 
authorities, other partner agencies, developers and environmental groups, is 
identifying best practice management of extreme rainfall and flooding.

Market

Risk

Uncertainty arising from market 
reform.

Mitigation

Change

As part of the risk management and business strategic planning processes, the 
company continues to evaluate developments and proposals for competition. With 
the introduction of retail competition from 2017, South West Water is fully engaged in 
Defra’s ‘Open Water’ project, which is managing the development of the central 
market.

South West Water is prepared for the development of retail competition for non-
household customers during the next regulatory period and has developed 
enhanced services which it offers to commercial customers through 'Source for 
Business'.

South West Water is participating in discussions for the design of Upstream reform.

32

Pennon Group Plc Annual Report 2014    Strategic report - Group Viridor
Law and regulation

Risk

Mitigation

Change

Changes in law, regulation or 
decisions by governmental bodies or 
regulation.

Viridor operates within regulatory EU and UK established 
frameworks. It engages at all levels and contributes fully to 
any consultations on possible changes to the regulatory 
policy, legislation and framework. 

Removal or modification of renewable 
energy incentives.

Existing investments that qualify for renewable obligation 
certificates are protected under the ‘grandfathering’ 
procedure.

Economic conditions

Risk

Mitigation

Change

Reduced waste volumes to landfill 
and in the overall market, due to the 
long-term trend towards waste 
minimisation, recycling and energy 
from waste (EfW). 

Viridor regularly conducts detailed forward-looking market 
assessments. It has a diversified strategy focused on 
growing stable volumes in recycling and EfW where margins 
per tonne are much higher than in landfill. 

Viridor is exploring alternative uses for its landfill assets.

Operating performance

Risk

Mitigation

Change

Business interruption, particularly in 
the growing EfW business, through 
equipment failure, fire, power 
outages and campaign groups.

Downward pressure on UK 
wholesale power prices. 

Non-compliance or occurrence of 
avoidable health and safety incident. 

Equipment failure is being managed by more sophisticated 
planned preventative maintenance regimes with improved 
stocks and stores controls.

The risk from local disruption is alleviated by good public 
liaison and communications. 

Police are consulted regarding campaign groups and the 
risk of cybercrime is being addressed as part of Project 
Enterprise (see business systems risk). 

Viridor enters into forward sale contracts for a certain 
proportion of electricity generated from landfill gas power 
generation. 

To a certain extent downward pressure on power prices is 
naturally offset by usage across Viridor and the wider Group.

Viridor has rigorous compliance systems, health and safety 
policies and procedures in place. Professionally qualified 
and highly experienced health and safety advisers are in 
place for every region, reporting to the Head of Compliance. 
Continual training, toolbox talks and briefings focus on key 
topics. Formal health and safety qualifications are required 
for line managers, senior managers and Directors. Risk 
assessments are undertaken at every appropriate level. Safe 
operating procedures are subject to audit and review. 

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 www.pennonannualreport.co.uk/2014Principal risks and uncertainties Continued

Viridor
Capital investment

Risk

Mitigation

Change

Failure or increased costs of capital 
projects and/or joint ventures not 
achieving predicted revenues or 
performance.

Increased skilled management resource including the establishment of ‘oversight 
boards’ for each of the major projects has added additional rigour to their 
delivery. 

Wherever possible back-to-back agreements with, and guarantees from, 
suppliers are entered into which provide a significant degree of protection. 

Viridor’s experienced and dedicated project/contract teams carry out detailed 
due diligence on all projects, suppliers, technologies and acquisitions prior to 
commencement.

There is also regular monthly reporting on performance on major contracts and 
post project appraisals are carried out, which all assist in being able to improve 
future performance.

Exposure to contractor failure to 
deliver construction progress, 
increasing costs and potentially 
requiring lengthy legal action or 
other redress.

Extensive due diligence and significant protection of back-to-back contracts 
and/or penalty clauses in contracts to deliver new technologies on time and on 
budget.

Viridor, through its Capital Projects and Engineering Director, proactively 
manages its contractors. It has enhanced its team, both from internal and 
external resources, to reflect the increased scale of its capital programme.

Competitive pressures

Risk

Mitigation

Change

Reduced customer base, 
increased competition affecting 
prices or reduced demand for 
services.

Viridor provides recycling and waste management services which are locally 
delivered services from locally managed facilities and a significant proportion of its 
revenue is contracted over the medium or long-term. In general terms Viridor’s 
strategy is to establish a long-term sustainable competitive advantage in the 
business in which it operates; this is designed to protect long-term shareholder 
returns.

With regard to major competitive projects being pursued there are barriers to entry 
due to planning permissions being difficult to obtain and significant investment 
requirements. Viridor believes there is competitive shake-out taking place among 
marginal competitors, which will in due course benefit Viridor.

Potential overcapacity in the UK 
EfW market could impact demand 
for Viridor’s new plants.

Viridor has fully evaluated projected demand and competing capacity for each of 
its planned facilities and is confident that they can be filled profitably. As landfill tax 
reached £80 per tonne in April 2014, large-scale energy from waste facilities of the 
type Viridor is building will be one of the low-cost ways of disposing of residual 
waste.

Overcapacity in parts of Europe 
could impact the UK EfW market. 
UK waste could be converted into 
solid recovered fuel (SRF) or refuse 
derived fuel (RDF) and exported 
under EA licence for disposal in 
Europe.

Business Systems

The costs of producing SRF and RDF to the required quality and of shipping it to 
Europe are broadly at the cost of landfill tax. Disposal and generation of the 
associated renewable energy in ERFs in the UK is generally lower cost (and better 
for the UK economy). Despite the availability of export, Viridor is successfully 
winning new contracts for its ERF plants. Nevertheless amounts of SRF and RDF 
may continue to be exported especially if UK ERF capacity remains insufficient.

Risk

Mitigation

Change

Some of Viridor’s IT systems 
require replacement, development 
or upgrading to meet the growing 
requirements of the business. 

Project Enterprise, charged with developing a fully scalable Enterprise Resource 
Planning (ERP) type platform is now well advanced and involves external 
consultancy as required, with a focus on best practice and minimising 
implementation risk.

34

Pennon Group Plc Annual Report 2014    Strategic report - Group Group
Finance and funding

Risk

Mitigation

Change

The Group may be unable to raise 
sufficient funds to finance its 
activities or such funds may be only 
available at higher cost.

The Company has robust treasury policies in place.

The Group had £1.3 billion of cash and facilities as at 31 
March 2014 including around £0.6 billion of new and 
refinanced facilities sourced during the year.

Policies include always having pre-funded at least one year’s 
estimated cash flow through cash and/or committed 
facilities and ensuring no more than 20% of net borrowings 
mature in any one year. 

In addition in respect of South West Water, the economic 
regulator has a statutory duty to ensure that it is able to 
finance its functions in the normal course of business. 

The Group has to date obtained funding at lower effective 
average interest rates compared with many other 
companies in its sector and is well placed to meet the 
funding requirements of both South West Water and Viridor 
in the foreseeable future.

Pensions

Risk

Mitigation

Change

Pension costs may increase due to 
higher costs for future service and 
growing deficits in relation to past 
service in the defined benefit 
schemes.

All defined benefit schemes (apart from the Greater 
Manchester Waste PFI scheme) have been closed to new 
entrants since April 2008.  

Employee and employer contributions are kept under review 
and a formal actuarial valuation is being undertaken as at 31 
March 2013.

Pension trustees keep investment policies under review and 
use professional investment advisers to seek to maximise  
investment returns at an appropriate level of risk.

Forward-looking statements
This strategic report contains forward-looking statements 
regarding the financial position; results of operations; cash 
flows; dividends; financing plans; business strategies; operating 
efficiencies; capital and other expenditures; competitive 
positions; growth opportunities; plans and objectives of 
management; and other matters. These forward-looking 
statements including, without limitation, those relating to the 
future business prospects, revenues, working capital, liquidity, 
capital needs, interest costs and income in relation to Pennon 

Group and its subsidiaries, wherever they occur in this strategic 
report, are necessarily based on assumptions reflecting the 
views of Pennon Group and its subsidiary companies, as 
appropriate.

They involve a number of risks and uncertainties that could 
cause actual results to differ materially from those suggested by 
the forward-looking statements. Such forward-looking 
statements should, therefore, be considered in the light of 
relevant factors, including those set out in this section on 
principal risks and uncertainties.

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 www.pennonannualreport.co.uk/2014Sustainability report

The drive for sustainability underpins every aspect of Pennon’s 
long-term environmental, social and economic strategy. As one 
of the largest environmental and resource management groups 
in the UK, the Group is committed to responsible business and 
operational practices, minimising its impact on the environment 
and having a positive effect on the communities it serves.  

South West Water provides high quality drinking water, together with 
effective waste water treatment for Devon, Cornwall and parts of Dorset 
and Somerset.

Viridor is one of the leading UK recycling, renewable energy and waste 
management businesses.

2013/14 achievements

South West Water
•  17 consecutive years without 

water restrictions; a reduction in 
interruptions; industry-leading 
leakage control; top quality 
drinking water 

•  Best bathing water quality results 

for seven years    

Viridor
•  Two star rating achieved in the 
Business in the Community 
Corporate Responsibility Index 
2014

•  Overall recycling volumes 
broadly maintained, with a 
sharp focus on quality 
leadership in recyclates traded 

•  Improved customer service 

•  One of the first water 

companies to introduce a 
social tariff

•  Largest ever customer 

engagement programme 
carried out in support of the 
Business Plan to 2020.

•  £13.3 million provided by 
Viridor for environmental, 
amenity and community 
projects across the UK via the 
Landfill Communities Fund. 
301 projects supported.

score and customer 
satisfaction levels

•  Increased renewable energy 
technology – solar PV and 
hydro power generation

•  Further delivery of sustainable 
catchment schemes under 
‘Upstream Thinking’ 
programme

•  Growing contribution to UK 

resource efficiency and £292 
million further investment in 
recycling and recovery 
infrastructure

•  Continued sector leadership 
with 152 sites accredited to 
ISO50001 standard

•  Six closed landfill sites have 
now attained the Wildlife 
Trust’s Biodiversity Benchmark 

36

Pennon Group Plc Annual Report 2014    Strategic report - Group 
 
 
 
 
 
 
 
 
 
 
 
We are pleased to report our performance against our strategic 
sustainability objectives and KPIs.

Objective: 
Manage Pennon Group as a sustainable 
and successful business for the benefit of 
shareholders and other stakeholders.
As a well-managed and responsible Group, with 
sustainability driving its business strategy and at the 
core of its operations, we aim to deliver strong 
performance and lasting value for all our stakeholders. 
Our services and methods of operation are designed 
to provide clear community benefits and to protect 
and enhance the environment. 

In addition to our long-term investment performance, 
Pennon was pleased to have sustained its 2013 score 
(4.2 out of 5) in the FTSE4Good Index – 
Environmental, Social and Governance ratings 
assessment.

Pennon Group
Earnings per share
before deferred tax and exceptional  
net charges (pence)

2009/10
2010/11
2011/12
2012/13(1)
2013/14

South West Water
Capital Investment (£m)
2010/11
2011/12
2012/13
2013/14

Viridor

Capital Investment (£m)
2010/11
2011/12
2012/13
2013/14

40.8
42.3
47.3
40.3*
42.6

125.1
130.8
116.5
141.6

77.2
145.5
322.6
292.0

Objective: 
Aim to ensure that all our business activities have 
a positive economic, social and environmental 
impact on the communities in which we operate. 
Pennon recognises it has a responsibility to contribute 
positively towards communities affected by our 
operations. 

In addition to investing in a high quality water and 
waste management service, we create local 
employment, use local supply chains, provide financial 
support to community projects and enhance the 
environment.

Pennon Group and its subsidiaries support 
communities and charities within their operational 
areas and Viridor continues to provide substantial 
funding to environmental and community projects via 
the Landfill Communities Fund. Viridor and South West 
Water also both fundraise for their preferred charities: 
WaterAid, the Cystic Fibrosis Trust and Trees for Cities.

Pennon Group
Charitable donations (£)

2010/11
2011/12
2012/13
2013/14

78,678
73,992
74,998
29,881*

South West Water
Community support, sponsorship & donations (£)
79,671
2010/11
79,858
2011/12
73,301
2012/13
2013/14
90,921

Viridor

Community support, sponsorship  
& donations (£m)

2010/11
2011/12
2012/13
2013/14

10.1
10.4
10.7
13.5

* In October 2013 the Pennon Charitable Donations Committee was split into two committees, one operated by South West Water, the other by 

Viridor. The charitable donations amount allocated by each committee post October 2013 is included in the figure given in the ‘Community support, 
sponsorship & donations’ bar charts for each company.

(1) Restated for IAS 19 (Revised)

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 www.pennonannualreport.co.uk/2014Sustainability report Continued

Objective: 
Aim to ensure that all our business activities have a positive economic, social and environmental impact on the 
communities in which we operate. 

Economic impact

South West Water

The major investment South West Water has 
made in water and waste water services since 
privatisation has helped support regional 
economic growth. Key business sectors such 
as agriculture and tourism have directly 
benefited from the company’s efforts to 
increase environmental protection (for example 
in areas such as bathing water quality), and 
the company continues to be one of the 
largest private employers and users of third 
party suppliers and contractors in the region.  

Recent studies show that South West Water 
supports more than 4,000 jobs in the regional 

Viridor

Viridor’s investment programme totalling £1.5 
billion in recycling and energy from waste 
facilities includes £292 million of capital 
investment in growth projects in 2013/14 and 
continues to create significant direct and 
indirect employment and training 
opportunities, including construction jobs and 
supply chain opportunities.  

For example Viridor’s Trident Park ERF 
construction project in central Cardiff is 
generating jobs and investment in the capital 
city and the wider region. Latest statistics 
show that in 2013/14 an average of 565 

economy, in addition to the 1,400 engineers, 
technicians, scientists, office staff and other 
skilled professionals in direct employment. The 
company has a growing apprenticeship 
scheme and is committed to support for 
education. In 2013/14 this has included 
playing a key role in the development of a new 
Devon-based University Technical College 
(UTC), which is set to open in 2015.

In 2013/14 approximately £100 million of order 
value was placed with companies with a south 
west base. At the start of the current 
regulatory period South West Water adopted a 
‘mixed economy’ supply chain model, 

designed to use small specialist companies 
based in the region alongside larger contract 
partners. Through its supplier forum and other 
cross-company initiatives South West Water 
continues to encourage and promote a culture 
of innovation and sharing of ideas. The 
company also has stringent procurement 
policies in place to ensure that supply chain 
partners adhere to a shared vision of 
sustainable working practices and corporate 
responsibility.

operatives have been employed on-site each 
month. 35 permanent skilled roles are being 
created for which recruitment is underway.

in the overall £36 billion planned investment in 
UK infrastructure, are being delivered by 
Viridor.

Viridor’s developing sustainable procurement 
policy and practice will further enhance the 
overall environmental and social benefits 
across the company’s supply chain.

In addition £17.5 million has been placed with 
local companies for materials, plant hire and 
sub-contracted work and the local economy 
has benefited from an estimated additional £2 
million to date. Viridor currently has seven ERF  
construction projects in progress.     

Viridor’s infrastructure projects were listed by 
the UK Government as contributors to Britain’s 
long-term plan for economic growth. A quarter 
of the 20 waste management projects, listed 

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Pennon Group Plc Annual Report 2014    Strategic report - GroupStrategic overvie w
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Social impact

Viridor
Through its integrated contracts and 
major projects, Viridor is able to 
demonstrate clear community benefits 
across the UK. For example in Glasgow 
Viridor continues to deliver education, 
training and local capacity building as 
an integral service element in addition 
to core recycling and waste 
management services required under a 
25-year waste contract. Similarly, a full 
and ongoing assessment of community 
benefits is conducted for its major 
infrastructure construction projects.

Recognising that improved awareness 
and perceptions of recycling, waste 
and resource management issues 
within businesses and households is 
vitally important in driving further the 
UK’s recycling and recovery rates, and 
in attracting talent into the sector, 
Viridor continues to focus its proactive 
community sponsorship programmes 

on education initiatives. In particular in 
2013/14 it has supported Science, 
Technology, Engineering and Maths 
(STEM) and environmental education 
initiatives. These include the Scottish 
flagship educational partnership with 
the Engineering Development Trust, 
GO4SET (Go for Science, Engineering 
and Technology).

Viridor continues to operate or support 
10 education centres across the UK, 
helping to promote better 
understanding and best practice in 
recycling and resource management. 
These centres welcomed 14,000 
visitors from schools, colleges and 
community groups during the year.

The company encourages employees 
to get involved in a wide and inspiring 
range of community projects in its 
areas of operation. This includes 
match-funding of employee fund-
raising efforts as well as a wide 

South West Water
Recognising that affordability is one of 
its customers’ key concerns, South 
West Water has continued to develop 
its range of affordability initiatives, 
partnering with consumer organisations 
such as the Citizens Advice Bureau 
and Age UK to provide advice and 
support. 

In 2013 the company was among the 
first in the industry to launch a social 
tariff and a pilot scheme was launched 
alongside local social housing providers 
to offer targeted assistance to low 
income tenants. South West Water has 
also frozen prices for 2014/15 and 
pledged to reduce bills by up to 13% in 

real terms by 2020. 

South West Water seeks to have a 
positive impact on the communities it 
serves. This includes the steps it takes 
to minimise the disruption or 
disturbance caused by construction 
activities (for example the repair or 
replacement of sections of water and 
sewerage mains). In 2013 a successful 
example of this was the handling of a 
major water mains replacement 
scheme in Newton Poppleford, Devon. 
This generated positive local press 
coverage.

Beach cleans and habitat management 
were among the activities carried out 
by South West Water staff as part of 

programme of sponsorship and 
support for projects and events in local 
communities. The company was 
pleased to provide £178,000 of direct 
community sponsorship and charitable 
funding in 2013/14. 

Viridor continues to provide funding to 
a broad range of amenity, community 
and environmental improvements 
projects across the UK via the Landfill 
Communities Fund. In 2013/14 Viridor 
provided £13.3 million, supporting a 
total of 301 projects. It is estimated that 
these projects benefited some 218,000 
people. Funding is distributed via Viridor 
Credits, an independent Environmental 
Body.

the employee volunteering programme. 
The company also continued to 
promote and support the health and 
recreation opportunities available at 
reservoir sites across the region, 
including those managed on its behalf 
by South West Lakes Trust.

In addition to its apprenticeship 
scheme, South West Water continued 
to support education through the 
provision of talks and materials to local 
schools, work experience, placements 
and giving lectures at the regional 
universities.

Case study
Stepps Park, Glasgow, a popular park in Stepps, near Glasgow, has been 
transformed due to the efforts of the ‘Friends of Stepps Park’. 
Consultation with regular park users informed the design of the park, with 
a strong emphasis on inclusion of all members of the community. An 
award of £101,000 from Viridor Credits helped towards new play 
equipment, seating, access and drainage.

Case study
Meeth Quarry, a man-made quarry, has been given 
over to wildlife indefinitely due to an award of 
£590,000 from Viridor Credits. The award enabled 
Devon Wildlife Trust to purchase the site with the aim 
of protecting the ecology of the site as well as 
opening it up to the public for the first time.

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Environmental impact

South West Water
In recent years South West Water has 
adopted a holistic approach to protecting the 
environment. Alongside investment in the 
maintenance and improvement of its 
infrastructure, this includes work to identify 
and pioneer ecologically sensitive sustainable 
solutions, often in partnership with other 
regional agencies and organisations. 

In 2013/14 the company continued its 
award-winning ‘Upstream Thinking’ 
programme of catchment management, 
which is designed to improve natural water 
quality and water storage in the landscape. 

In early 2014 a study by Exeter University 
recognised the significant progress made by 
the Exmoor Mires Project (part of the wider 
‘Upstream Thinking’ programme), noting how 
the peat bog restoration is successfully 
improving water quality while also improving 
carbon retention. Additional environmental 
benefits of such work include reduced 
enhanced biodiversity, with several of the 
restored sites now recognised as habitats for 
rare species of bird and insect life. The project 
is also reducing flood risk. 

A similar philosophy is at the heart of South 
West Water’s new ‘Downstream Thinking’ 
programme, which is designed to help tackle 
waste water issues such as sewer flooding 
and pollution through ecologically sensitive 
‘soft’ engineering schemes, Sustainable Urban 
Drainage schemes (SuDs), habitat 
management and the targeting of 
misconnections. In 2013/14 the company 
carried out planning activity ahead of the 
roll-out of the first pilot scheme in Cornwall in 
the 2014/15 financial year. 

The region’s bathing water quality reached its 
highest standard in seven years with 99.3% 
meeting or exceeding the minimum EU 
standard and 91% meeting the tighter EU 
‘guideline’ standard. South West Water 
remains committed to investing in the 
maintenance and improvement of its waste 
water treatment assets and networks in order 
to meet existing and emerging legislation. This 
includes the revised Bathing Waters Directive 
which comes into force in 2015. 

Compared with the previous year, 2013 saw a 
rise in the total number of pollution incidents 

and the number of harmful pollution incidents 
(Categories 1 and 2). While this is 
disappointing, this year’s performance should 
be seen in the context of changes in the 
scope of reporting and the steps South West 
Water has taken to increase its capacity to 
monitor, identify and ‘self-report’ pollution 
incidents when they occur. 

With regard to its carbon footprint, South West 
Water successfully met its target of keeping 
emissions at a level lower than that of the 
baseline position at the start of the current 
investment period. The company also 
expanded its use of renewable energy. This 
included two hydro generation schemes and 
the installation of a solar panel array at the 
company’s Exeter-based headquarters – its 
largest solar installation to date.

Viridor
Viridor is responsible for the management and 
stewardship of substantial landholdings, 
including 27 closed landfill sites, 19 operating 
landfills and five Sites of Special Scientific 
Interest. These landholdings (particularly closed 
landfill sites) can have significant benefits to 
plants and wildlife. In order to better 
understand the potential of these sites the 
company carries out detailed ecological 
assessments, leading to the development of  

Biodiversity Action Plans on key sites, to 
enhance habitats and species of national 
importance.

At these locations Viridor works in partnership 
with the Wildlife Trusts, local communities and 
employees to enhance amenity and 
biodiversity wherever practicable. Viridor has 
worked hard to manage and enhance 
biodiversity on its closed sites and six have 

now attained the Wildlife Trust’s Biodiversity 
Benchmark standard. The next stage of 
roll-out is to start working on three additional 
sites in 2014. This maintains Viridor’s position 
as industry leader in respect of the proportion 
of sites covered by the Biodiversity 
Benchmark.

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Pennon Group Plc Annual Report 2014    Strategic report - GroupObjective: 
Engage with all our stakeholders and foster good relationships with them.
Pennon aims to be a good neighbour and liaises with its stakeholders in order to determine and respond to 
their priorities.

Both subsidiaries are actively engaging with stakeholders via social media, developing their online presence to 
enable customer and community queries and issues to be raised and addressed in this way.

South West Water
In support of its Business Plan to 2020 
South West Water carried out its 
largest ever programme of research 
and engagement with customers and 
stakeholders during 2013/14. 

Designed to gauge priorities for future 
investment, the formal research 
element was supported by a region-
wide multi-platform media campaign 
(including digital media).

An independent panel comprising 
representatives from key consumer, 
business, environmental and regulatory 
stakeholder groups also helped ensure 
the plan achieved a sustainable 
balance of investment for the region. 
The ‘WaterFuture Customer 

Viridor
In its second year of participation 
Viridor was awarded two stars in the 
Business in the Community Corporate 
Responsibility (CR) Index 2014, a step 
up on its previous year’s assessment.

Developed in consultation with 
business leaders, the CR Index is a 
powerful tool that has helped leading 
companies drive progress on corporate 
responsibility for more than a decade.

Panel’ played a key role in scrutinising 
and challenging South West Water’s 
engagement activities and the resultant 
plans. 

When the plan was published in 
December 2013 it had achieved 84% 
acceptability and endorsement from 
the WaterFuture Customer Panel. 
Evidence of ‘exceptional’ customer 
engagement was highlighted by Ofwat 
in its subsequent assessment. 

In preparation for the opening of the 
retail market to business customers in 
2017, the company is successfully 
engaging with the business community 
through ‘Source for Business’. This 
offers an expansive and innovative 

range of supplementary advice and 
support services (for example 
dedicated account managers, water 
and energy audits and laboratory 
services) and products designed to 
improve water efficiency and ensure 
non-household customers get the best 
possible value for money.

At a wider level, South West Water is 
taking steps to improve its 
communications with customers and 
stakeholders. This includes an 
increased use of digital media and a 
focus on improving the responsiveness 
of customer services.

This year the evaluation criteria were  
stricter than previously. The CR Index  
is based on a detailed assessment in 
the key areas of ‘Workplace’, 
‘Marketplace’, ‘Environment’ and 
‘Community’. Many of the company’s 
achievements in these areas are 
outlined elsewhere in this section of the 
Annual Report. 

Within this framework Viridor continues 
to operate an ‘open door’ policy at its 
facilities, encouraging visits and 
engagement with customers,  

community groups and interested 
stakeholders. The company again took 
part in the English Heritage Open Days, 
encouraging local people to explore 
Viridor’s facilities. 

Viridor also continues to operate 
community liaison groups at its major 
facilities, including those under 
construction, to ensure active and 
open dialogue between the company 
and its stakeholders and regulators.

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Sustainability report Continued

Objective: 
Strive for the highest standards of health and safety in the workplace so as to minimise accidents, incidents and lost time.

South West Water

Viridor

RIDDOR incidence rate per 100,000 employees
2,008
2010
1,628
2011
565*
2012
2013
243*

Actual number of incidents was 3

RIDDOR incidence rate per 100,000 employees
2,165
2010
1,238
2011
1,429*
2012
2013
1,197*

Actual number of incidents was 37

A safe and healthy workforce will always be a top priority for the Pennon Group.

South West Water
The health and safety of employees is South 
West Water’s foremost concern and the 
company has rigorous health and safety 
policies and procedures in place. 

Tragically, on 30 December 2013 there was an 
incident at Falmouth Waste Water Treatment 
Works which involved the death of a member 
of our waste water team. 

Viridor
Viridor is committed to achieving a step change 
in its health, safety and welfare performance.  It 
already has rigorous and comprehensive health 
and safety policies, procedures and systems in 
place and is now focusing on behavioural safety 
and a fully engaged culture to achieve this.

A major review of health and safety 
management, systems and culture was 
launched in January 2014, and an HSE-
endorsed health and safety employee survey 
was conducted towards the end of 2013/14.  

As the coroner’s inquest to establish the 
material facts relating to the death has yet to 
take place, this incident is not included in our 
2013/14 figures for RIDDOR (Reporting of 
Injuries, Diseases and Dangerous Occurrences 
Regulations).

included the introduction of an independent 
occupational health service and a third-party 
nurse-led absence reporting process. This 
supports the reduction of absence while 
providing employees with advice on specific 
medical issues. 

South West Water continually reviews its 
health and safety standards and makes 
improvements as necessary to ensure best  
working practice. In recent years this has  

The results will help inform action plans in this 
priority area for 2014/15. 

This work complements the HSE-published 
Waste Industry Safety and Health (WISH) 
Blueprint for Accident Reduction in the 
Recycling and Waste Industry (of which Viridor 
was an author). A revised health and safety 
strategy was also endorsed by the Viridor 
Board in January 2014.

Regrettably an HSE Improvement Notice was 
issued to Viridor in October 2013 at its East  

Kilbride Household Waste Recycling Centre 
relating to site layout and reversing vehicles. 
The notice was immediately actioned and 
complied with.

HSE action is also pending in Scotland relating 
to an incident at Bargeddie MRF, which is likely 
to result in a prosecution. The matter, involving 
serious injury to an employee, has been fully 
investigated and corrective actions have been 
implemented.

* From 2012 reportable incidents are reported on seven days’ absence; in previous years they were reported on three days’ absence.

42

Pennon Group Plc Annual Report 2014    Strategic report - Group 
Objective:
Develop and motivate our employees, treat them fairly and ensure that they are fully engaged in all 
aspects of the Pennon Group’s objectives. 
Pennon’s success is fundamentally due to the quality and diligence of our employees. We recruit talented and 
committed people and provide training packages to equip them with the skills they need to deliver the Group’s 
objectives.

Both South West Water and Viridor are equal opportunities employers. Their employment policies are non-discriminatory 
and every effort is made to ensure that no current or future employee is disadvantaged because of age, gender, religion, ethnic 
origin, marital status, sexual orientation or disability. Employees are supported through a range of ‘family-friendly’ policies and other 
benefits. Employees are also entitled to participate in Pennon Group all-employee share schemes. Any changes to policies are 
communicated and consulted upon in detail.

South West Water
South West Water’s ‘People Strategy’ 
is designed to foster a culture of 
support, motivation and reward for 
staff. Comprehensive development 
programmes are in place at all levels of 
the business to encourage career 
development. These include 
management training initiatives and the 
GROW programme, which focuses on 
increasing business awareness and 
giving employees the tools and 
techniques for personal development.  

During 2013/14 the company also 
carried out a major upskilling 
programme for operational staff. 

The company prides itself on recruiting 
and retaining a highly skilled workforce 
and in 2013/14 its apprenticeship 
programme continued to gather 
momentum with 23 new recruits. 
Various internal schemes are in place 
to promote innovation and reward 
those whose performance has 
excelled. The ‘Pure Awards’, 

for example, are given to those who 
have made a significant contribution 
towards the company vision of 
delivering ‘Pure Water, Pure Service 
and Pure Environment’. 

Viridor
The achievements, professionalism and 
commitment of its employees is a 
source of pride to Viridor. The company 
is continuing its transition from a 
traditional waste collection and disposal 
company into a sector-leading 
renewable energy, recycling and 
resources business. To do this it is 
creating a business that is ‘future-fit’, 
which means having a well-trained, 
skilled and engaged workforce along 
with excellent business processes and 
systems. 

The world’s top-performing 
organisations understand that  

employee engagement is a force that 
drives business outcomes. Engaged 
employees help to drive safety, 
productivity, profitability and customer 
focus. As part of Viridor’s renewed 
commitment to employee engagement, 
it will now be working with Gallup and 
using their well-known and established 
‘Q12’ employee engagement 
programme, starting with the Viridor 
survey. 

Reflecting its ongoing focus on positive 
professional development and training, 
245 Viridor employees are registered 
for the sustainable resource  

apprenticeship and the company 
currently employs a further 17 
‘traditional’ apprentices. A full range of 
NVQs and other training qualifications is 
available to ensure the required levels of 
skills and expertise across the 
workforce. 

As part of its innovative partnership with 
Edge Hill University, Viridor’s business 
leadership and management 
foundation degree course continues for 
its next generation of leaders. The first 
Viridor Degree cohort have completed 
the course and will graduate in July 
2014.

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Sustainability report Continued

Pennon Group Plc greenhouse gas emissions

Scope 1

Scope 2

Scope 3

Total gross emissions

Carbon offsets

Netted off renewable electricity export to grid up to total amount of 
electricity purchased and consumed by organisation

Total annual net emissions

Biogenic emissions outside of scopes

 2013/14

1,223,568

143,478

60,080

1,427,126

0

(143,478)

1,283,648

936,133

2012/13

1,200,591

143,528

57,493

1,401,613

0

(143,528)

1,258,084

957,425

Intensity measure: tCO2e (gross Scope 1 + 2)/£100,000 revenue

103 tCO2e/£100,000 revenue

112 tCO2e/£100,000 revenue

Scope 1 (Direct emissions) Activities owned or controlled by our organisation that 
release emissions straight into the atmosphere, for example the combustion of fuels 
in company owned and controlled stationary equipment and transportation, 
emissions from site based processes and site based fugitive emissions.

Organisational boundary
The emissions listed here cover the Pennon Group of 
companies using the financial control approach.

Scope 2 (Indirect emissions) Emissions released into the atmosphere associated 
with our consumption of purchased electricity, heat, steam and cooling. These are 
indirect emissions that are a consequence of our activities but which occur at sources 
we do not own or control.

Operational scopes
We have measured our Scope 1, 2 and some Scope 3 
emissions where information is available.

Intensity measurement
We have chosen an intensity measure of Scope 1 and 2 gross 
emissions in tCO2e per £100,000 revenue. 

External assurance statement
Our greenhouse gas emissions data has been independently 
audited and verified for accuracy, completeness and 
consistency by an external assurance assessor.

Carbon offsets
We do not purchase any carbon offsets, instead we rely on 
self-generated renewable energy to reduce our overall 
emissions.

Green tariffs/renewable energy export
We do not purchase green tariff electricity; instead we can 
reduce our net emissions by exporting our self-generated 
renewable energy to other users.

Scope 3 (Other indirect emissions) Emissions that are a consequence of our 
actions, which occur at sources which we do not own or control and which are not 
classed as scope 2 emissions. 

Notes
Change in emissions
Our GHG emissions increased between 2012/13 and 2013/14 
largely as a result of additional fugitive emissions from our 
landfills. However our emissions intensity measure of 
tCO2e/£100,000 revenue decreased as a result of our revenue 
increasing at a faster rate than our emissions. 

In order to maintain emissions comparability between reporting 
years we have taken the decision to rebase our historical 
emissions following a recent change in the Government’s 
methodology for calculating the emissions conversion factors 
associated with imported electricity usage. The Government’s 
modification has resulted in an approximate 7% reduction in 
emissions from imported electricity (Scope 2 emissions) 
compared with the previous methodology and this has been 
significant enough to prompt us to rebase our 2012/13 
reportable emissions.

Our second methodological change is to remove biogenic 
emissions from our Scope 1 emissions and report them 
separately so that they are no longer included within our total 
gross and net emissions. This accords with the latest 
Government guidance on reporting emissions reductions such 
as those emissions that have their origins in biological matter. 

Methodology and approach
We have followed the Government’s environmental reporting 
guidelines for mandatory greenhouse gas emissions reporting 
published by DEFRA in June 2013. In calculating our emissions 
we have used the Greenhouse Gas Protocol Corporate 
Accounting and Reporting Standard (revised edition) and the 
web-based conversion factors provided by DEFRA.

44

Pennon Group Plc Annual Report 2014    Strategic report - GroupObjective: 
Aspire to leadership in minimising emissions that contribute to climate change, and develop climate 
change adaption strategies

South West Water
In 2013/14 South West Water 
increased its capacity for renewable 
energy and continued to invest in the 
fine-tuning of its assets, systems and 
working practices in order to make 
them more energy efficient. Compared 
with its 2009/10 baseline, carbon 
emissions were successfully reduced 
and energy consumption was 2.4GWh 
lower than for the previous year.

Since the start of the current 
investment period (2010-2015) South 
West Water has improved the way it 
manages energy and emission levels 
through a combination of the following:

Viridor
Carbon management and energy 
efficiency are now well established 
disciplines within Viridor. During the 
year there was continued progress with 
the deployment of energy and water 
saving initiatives in line with the 
company’s five-year carbon reduction 
and energy efficiency plan. This aims to 
reduce its overall fossil fuel related 
carbon footprint and improve energy 
efficiency by 20% (against a 2010/11 
baseline).

Through its energy recovery operations 
using residual and organic wastes as 
fuel, Viridor is a significant exporter of 
(largely renewable power generated) 
electricity to the national grid. The 
company’s materials recycling 
operations also make a positive 
contribution towards helping reduce 
embodied carbon within supply chains 
(by replacing virgin materials in 
manufacturing).

•  optimising asset performance and 

refurbishing pump systems  
•  renewable energy generation 
•  new technologies (e.g. operating 
equipment and systems remotely 
under the PUROS* scheme) 
•  promotion of energy efficiency 

through the in-house Powerdown 
initiative.

The company’s holistic, catchment-
based approach to the management of 
water and waste water is also working 
towards a reduction in carbon 
emissions. This spans everything from 
the carbon capture in the restored peat 
bogs that have been developed as part 

The largest source of Scope 1 GHG 
emissions as CO2 equivalent tonnes 
are landfill gas ‘fugitive’ emissions. 
These continue to reduce as capture 
rates improve (harnessing methane for 
power generation), landfill volumes 
reduce and the composition of inputs 
continues to change. Thermal emission 
increases with increased utilisation of 
ERFs will be more than offset by the 
decline in landfill emissions and 
emissions that would be otherwise 
generated by fossil fuel fired power 
stations to provide the same amount of 
energy.

Although Viridor exports almost 12 
times the amount of electricity that it 
uses from the national grid, it cannot 
‘net’ one off against the other for 
carbon reporting purposes. As an 
operator of a fleet of 650 collection 
trucks and 200 other company 
vehicles, the company also continues 
to focus on reducing its transport- 

of the ‘Upstream Thinking’ initiative, 
through to the more general move 
away from a dependency on 
engineering and energy intensive 
schemes. 

* Phased Utilisation of Remote Operating 
Systems

related emissions through business 
and technical efficiency initiatives. 
These emissions reduced by 15% over 
the three years since 2011. Almost half 
of these reductions have been 
achieved in 2013/14.

The roll-out of the first phase of a 
company-wide LED lighting retrofit has 
been completed at 26 of Viridor’s 
largest energy-consuming facilities.

Viridor has shown continued sector 
leadership with the accreditation to ISO 
50001 Energy Management Standard 
now at 150 of its sites. This represents 
43% of the total certified sites (from all 
sectors) in the UK and 2% worldwide.

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Sustainability report Continued

Objective: 
Aspire to leadership in all aspects of waste prevention and resource efficiency.

Renewable energy generation (GWh)
2010/11
2011/12
2012/13
2013/14

752
760
820
778

13.8
14.7
19.3
17.4

  South West Water
  Viridor

Pennon is delivering solutions for society to address the 
environmental challenge of depleting natural resources by 
maximising the value of residual materials, transforming 
waste and improving energy efficiency. 

Recycling volumes (tonnes of dry solids)

Recycling volumes traded (million tonnes)

2010/11
2011/12
2012/13
2013/14

52,400
54,612
45,304
34,918

2010/11
2011/12
2012/13
2013/14

1.718
1.842
1.909
1.846

South West Water
South West Water has successfully avoided 
water restrictions for 17 years due to its past 
investment in resources and its careful 
management of supplies. The company’s 
water resource position is healthy and its 
strategy going forwards is to invest in ways to 
move water to where it is needed most rather 
than developing any new reservoir sites. South 
West Water continues to achieve industry-
leading leakage control and the company is 
taking steps to reduce the amount of time it 
takes for leaks to be fixed. This is being 
delivered, in part, through increased monitoring 
and investment in analytical technologies to 
better predict any issues on the mains.  

With regard to waste prevention, South West 
Water recycles sludge using anaerobic 
digestion techniques to create a biosolid 
product for agricultural use. The company has 
also invested in creating energy from waste 
and currently has seven operational CHP 
(Combined Heat and Power) plants. Part of 
South West Water’s long-term strategy is to 
further develop each of these activities. 

South West Water is also currently working 
with its supply chain partners to minimise the 
amount of waste on construction sites and 
make use of by-product materials such as 
rock, grit, plastics and other materials. In the 
past year this has included the recycling of 
excavated concrete at Radford Wastewater 

Treatment Works in Plymouth and the use of 
recycled plastics at Ashford Waste Water 
Treatment Works, North Devon. 

In addition the company continues to take 
steps to reduce the amount of waste sent to 
landfill through the recycling and composting 
of grit and screenings (solid materials extracted 
in the early stage of waste water treatment). In 
particular grit is being used for land restoration 
activities at Park and Stannon reservoirs – the 
former china clay pits (purchased for reservoir 
use in 2011) that South West Water is working 
alongside local authorities and conservation 
groups to restore.

Viridor
Today’s business practices continue to largely 
rely on increasing resource consumption to 
create and drive economic growth. There is 
increasing pressure on resources such as 
minerals, metals and fossil fuels, and rising and 
volatile prices for materials and energy 
demonstrate the increasing risk of impending 
‘resource crunch’. Addressing this and 
changing ‘linear’ business models (‘extract, 
make, consume, dispose’) requires the 
adoption of the business strategies of a more 
‘circular economy’. The principles of this 
include higher levels of reuse and recycling, 
products as services, collaborative production 
and consumption, and renewable power 
generation and use.

Viridor provides services in line with its stated 
purpose of giving resources new life. It provides 
essential waste prevention, recycling, resource 
management and renewable energy services 

to its clients across all sectors. The company 
continues to identify and exploit economic and 
policy drivers and opportunities to deliver 
services contributing to greater resource 
efficiency and energy security.

Despite ongoing price volatility for recycled 
commodities, Viridor broadly maintained the 
overall volume of material recovered for 
recycling at 1.8 million tonnes in 2013/14 (1.9 
million tonnes 2012/13) while focusing on 
producing higher quality materials.

Renewable power generation decreased by 
5.1% to 778 GWh (from 820 GWh in 2012/13). 
The greatest contribution of renewable power 
was from 33 landfill gas power plants, followed 
by ERF plants and a modest contribution from 
AD plants and solar power arrays. The 
contribution from ERFs will increase 
significantly as five plants are due to become 
operational during 2014/15. Viridor 
commissioned an additional AD facility at 

Walpole during 2013/14 and installed solar 
power arrays at Westbury closed landfill and at 
Lakeside EfW.

A partnership between Viridor and Highview 
Power Storage was awarded over £8 million in 
February 2014 to spur innovation in storing 
energy. The contract to build and operate a 
5MW energy storage demonstration project at 
a Viridor landfill site has been awarded by the 
Department of Energy and Climate Change.

The company was also pleased to see the 
introduction of the Materials Recycling Facilities 
(MRF) Code of Conduct, introducing quality 
assessment criteria for output materials at all 
UK MRFs, during the year. Viridor has been 
leading the call for the introduction of such 
standards, and helped develop the protocols 
now required by all operators.

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Pennon Group Plc Annual Report 2014    Strategic report - GroupGovernance
Programmes and performance contributing to the 
sustainability of the businesses are overseen by the 
Pennon Sustainability Committee and in the case of 
South West Water, its own sustainability committee. 
Details of the Pennon Sustainability Committee are 
given on page 67. The subsidiaries develop a range of 
targets as part of their business planning processes 
and monitor and report progress to their respective 
boards and to the Pennon and South West Water 
Sustainability Committees throughout the year. 

Verification
Pennon’s sustainability performance and reporting has 
been audited by Carnstone Partners LLP, an 
independent management consultancy, specialising in 
corporate responsibility and sustainability. 

South West Water 
and Viridor sustainability reports 
The full sustainability report for Viridor will be 
published in August and this year South West 
Water will be incorporating its sustainability 
reporting in its annual report and accounts which 
will be published in July. Both documents will be 
available to view at www.pennon-group.co.uk 
and also on the subsidiaries’ websites. Full details 
of the sustainability targets for South West Water 
and Viridor for 2013/14, and their performance 
against them, are given in their respective reports.

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 www.pennonannualreport.co.uk/2014Governance and remuneration
Table of contents

Chairman's letter to shareholders     

Board of Directors 

Directors' report  

The Board and its governance framework 

The Board and its Committees  

The Directors, their independence and responsibilities  
Operation of the Board in the year and its activities  
Performance evaluation  
Dealing with Directors’ conflicts of interest  
Board Committees and their terms of reference  

Internal control  

Wider aspects of internal control 
Risk identification  
Internal control framework  
Internal control review  
Going concern  
Directors’ responsibilities statements 
Corporate governance statements  
The UK Corporate Governance Code – statement of compliance       

Reports of each Board Committee

The Audit Committee 
Letter from the chairman of the Audit Committee  
Audit Committee composition and meetings       
Significant matters considered by the Committee during 2013/14      
Effectiveness of the external audit process  
Auditor independence  
Provision of non-audit services  
Audit firm tendering  
Internal audit  
Fair, balanced and understandable (FBU) assessment 

The Sustainability Committee  
The Nomination Committee 
Diversity policy  

The Remuneration Committee  
Directors' remuneration report  
See separate description of contents on page 70

48

49

52

54

56

57
57
58
58
58

59
59
59
60
60
60
61
61

      62
62
62
63
65
65
65
66
66
66 
67 
68
68 
69
70

Governance and remunerationPennon Group Plc Annual Report 2014    Chairman’s letter to shareholders 

Dear Shareholder 
I am pleased to introduce the corporate governance report for 
2014 on behalf of the Board. Part of my role, together with the 
Board, is to ensure that Pennon Group operates to the highest 
standards of corporate governance. This provides a framework 
for the Board to deliver effectively and efficiently the Group’s 
strategy to add shareholder value. This is in the interests of the 
long-term success of the Company. 

The Annual Report remains the principal means of reporting to 
our shareholders on the Board’s governance policies and 
therefore I welcome this opportunity to set out how the main 
and supporting principles of good corporate governance set 
out in the UK Corporate Governance Code (the UK Code), 
(latest 2012 edition), have been applied in practice. The UK 
Code is publicly available on the Financial Reporting Council 
(FRC) website, www.frc.org.uk 

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 www.pennonannualreport.co.uk/2014Chairman’s letter to shareholders Continued

Role of the Board and its effectiveness

New governance and remuneration reporting

We have revised our governance and corporate reporting 
arrangements in accordance with the requirements of the 
updated UK Code and the new reporting regulations which 
came into effect for our 2013/14 financial reporting year. The 
principal changes we have made to comply with these new 
reporting requirements are:

•  inclusion of a strategic report in the Annual Report this year 
instead of a business review. The strategic report contains a 
fair review of the Company’s business, a description of the 
principal risks and uncertainties facing the Company and a 
balanced and comprehensive analysis of the development 
and performance of the Company’s business during the 
year and the position of the Company’s business at the end 
of the year. In addition we set out the main trends and 
factors likely to affect the future development, performance 
and position of the Company’s business, information about 
environmental matters, the Company’s employees and 
community issues as well as a description of the Company’s 
strategy, its business model and diversity information 
relating to the Group;

•  additional information in the Audit Committee report setting 
out the significant issues relating to the financial statements 
that the Committee considered and addressed during the 
year as well as the key areas of focus of the Committee 
during the year; and

•  a restructured and enhanced Directors’ remuneration report 
including the single total figure table which relates to the 
average remuneration of our three Executive Directors as 
we do not have a Group chief executive officer.

My primary role as Chairman continues to be to provide 
leadership to the Board and to provide the right environment 
to enable the Directors and the Board as a whole to perform 
effectively to promote the success of the Company for the 
benefit of its shareholders. In doing so we take account of the 
interests of our customers, employees, suppliers, communities 
in which we operate and other interested stakeholders 
including, in particular, Ofwat in relation to the business of our 
subsidiary, South West Water.

I believe that we continue to demonstrate that we have good 
governance in place and that we operate effectively and 
cohesively as a Board. As always, there is room for 
improvement and each year we carry out a detailed 
performance evaluation of the Board and each of the 
Committees as well as of the Directors and the Group General 
Counsel & Company Secretary. This year we decided to revert 
to undertaking our review internally, which enabled us to 
refresh our approach to performance evaluation and to the 
searching questions we ask ourselves. The results of this 
review are set out later in this report.

It remains vital that the whole Board and not just the Non-
executive Directors continue to have appropriate up-to-date 
knowledge and understanding of both South West Water, as it 
enters into a new regulatory period having successfully 
achieved 'enhanced' status for its business plan with Ofwat, 
and Viridor, as it continues to transform the business into a 
recycling and resources and energy (EfW and landfill energy) 
business. Accordingly I have ensured that the Board has 
received presentations in the last year from senior 
management on material developments including South West 
Water’s business plan for the next regulatory period and 
developments in respect of the Viridor EfW business. 

Governance and subsidiary boards

During the last year we have enhanced the governance in our 
two subsidiary boards, South West Water and Viridor, by 
establishing Committees to these boards chaired by these 
companies’ non-executive directors. For South West Water 
this also demonstrates our support for Ofwat’s board 
leadership, transparency and governance principles which 
were formally published in January 2014. Our corporate 
governance framework, including that of our subsidiaries, is 
set out on page 56 of this governance report.

50

Governance and remunerationPennon Group Plc Annual Report 2014    Shareholder engagement

Appropriate and regular communications with our 
shareholders is recognised by the Board as vital to 
ensuring that we are able to explain our actions and 
that shareholders are able to provide feedback on the 
matters they consider to be important and any issues 
which require addressing.

Before the AGM last year it became apparent that 
one of our major shareholders was concerned about 
the ongoing high level of non-audit fees paid to our 
external auditors. As a consequence we took steps 
to reassure that shareholder that we would be 
reviewing our external audit arrangements in the 
forthcoming year. The audit tender process we 
carried out, culminating in the recommendation to the 
AGM this year of the appointment of a new external 
auditors, is set out in our Audit Committee report on 
page 66 of this governance report.

Regular dialogue with the Company’s institutional 
shareholders is maintained through a comprehensive 
investor relations programme both in the UK and 
Europe. During the year some 70 meetings and 11 
conference calls were held with institutional 
shareholders and prospective shareholders. In 
addition the Company was represented at four 
utilities conferences hosted by investment banks 
specifically aimed at the fund management 
community. All were attended by the Group Director 
of Finance and the Company’s Investor Relations 
Manager. I, together with the Chief Executive of 
South West Water and the Chief Executive of Viridor, 
also participated when appropriate. 

The Group Director of Finance continues to report to 
the Board regularly on major shareholders’ views 
about the Group, and every six months the 
Company’s brokers give a presentation to the Board 
on equity market developments and shareholder 
perceptions. This ensures that the Board is fully 
briefed on the views and aspirations of our 
shareholders.

Those shareholders that attend our AGMs will know 
that I also actively encourage their participation and 
welcome questions on any business issues affecting 
the Group. As usual at our 2014 AGM on 31 July all 
our Directors intend to be present together with a 
number of directors and executives of South West 
Water and Viridor to meet with shareholders to 
further explain the business of the Group.

Compliance with the UK Corporate Governance 
Code and other requirements

I am once again pleased to report that throughout the 
year the Company complied with the provisions and 
applied the main principals set out in the UK 
Corporate Governance Code (latest 2012 edition) 
with no exceptions to report.

My introduction to this corporate governance report 
and the following sections are made in compliance 
with the UK Code, FCA Listing Rule 9.8.6 and FCA 
Disclosure & Transparency Rules 7.1 and 7.2 and 
cover the work of our Board and its Committees; our 
internal control systems and procedures including 
risk management; our corporate governance 
statements relating to share capital and control; and 
our going concern and Directors’ responsibilities 
statements. Finally, this year in accordance with the 
new reporting requirements the Board is confirming 
on page 61 to shareholders that it considers that the 
Annual Report & Accounts taken as a whole are fair, 
balanced and understandable and provide the 
information necessary to assess the Company’s 
performance, business model and strategy. 

Ken Harvey 
Chairman 
23 June 2014

To view our online annual report:
www.pennonannualreport.co.uk/2014

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 www.pennonannualreport.co.uk/2014Governance and remuneration

Board of Directors

Composition
Executive
Non-executive  
(inc. Chairman)

Male
Female

Experience
Industry
Finance
Governance

43%
57%

86%
14%

Tenure
0-3 years
4-6 years
7-10+ years

43%
43%
14%

29%
14%
57%

The Board considers each of its 
Non-executive Directors to be 
independent in accordance with the 
UK Corporate Governance Code.

Chairman

Executive Directors

The Board has a target in its diversity 
policy to achieve 25% female 
representation by 2015.

The Board believes its Directors have 
an appropriate range of experience to 
the business of the Group.

Kenneth George Harvey 
CBE, BSc 
Chairman 
Appointed on 1 March 1997 
Committees: Nomination (Chairman)
Ken was formerly chairman and chief executive of Norweb Plc. He was 
previously deputy chairman of London Electricity and earlier its 
engineering director. He has also been chairman of a number of limited 
and private equity funded companies. He was until July 2013 the senior 
independent director of National Grid Holdings Plc.

David Jeremy Dupont 
MA, MBA  
Group Director of Finance  
Appointed on 2 March 2002 
David was formerly regulatory and finance 
director of South West Water Limited, 
having joined Pennon Group Plc (then 
South West Water Plc) in 1992 as 
strategic planning manager. Previously he 
held business planning and development 
roles with Gateway Corporation. He is a 
member of the CBI South West Regional 
Council and the Theatre Royal Plymouth 
Development Advisory Group.

Ian James McAulay 
BEng, CEng, VIWEM 
Chief Executive, Viridor  
Appointed on 9 September 2013 
Committees: Sustainability
Ian was previously chief of global strategy 
and corporate development with MWH 
Global based in the US. Previously he 
was the managing director, capital 
programmes, at United Utilities Plc. Ian 
started his career as a consulting civil 
engineer and held a number of positions 
with Crouch and Hogg in Glasgow and 
subsequently Montgomery Watson, 
which merged in 2001 with Harza to form 
MWH Global.

Christopher Loughlin 
BSc Hons, MICE, CEng, MBA  
Chief Executive, South West Water 
Appointed on 1 August 2006 
Committees: Sustainability
Chris was previously chief operating 
officer with Lloyd’s Register and earlier in 
his career was an executive director of 
British Nuclear Fuels Plc and executive 
chairman of Magnox Electric Plc. He was 
also a senior diplomat in the British 
Embassy, Tokyo. Chris started his career 
as a chartered engineer working in both 
the consulting and contracting sectors 
and subsequently held a number of 
senior positions with British Nuclear 
Fuels. Between April 2008 and March 
2012 he was chairman of Water UK. 
Currently Chris is vice-chairman of the 
Cornwall Local Enterprise Partnership 
and a trustee and member of the audit 
committee of the global charity WaterAid. 
Until June he was also president of the 
Institute of Water.  

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Pennon Group Plc Annual Report 2014    Strategic overvie w
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Non-executive Directors

Martin David Angle 
BSc Hons, FCA, MCSI 
Non-executive Director 
Appointed on 1 December 2008 
Committees: Audit, Sustainability, Nomination, 
Remuneration (Chairman)
Martin currently holds non-executive directorships with 
Savills Plc, OAO Severstal, Shuaa Capital psc and The 
National Exhibition Group where he is chairman. In 
addition he sits on the board of the FIA Foundation 
where he is vice-chairman. Formerly he held senior 
positions with Terra Firma Capital Partners and various 
of its portfolio companies, including the executive 
chairmanship of Waste Recycling Group Limited.  
Before that he was the group finance director of TI 
Group Plc and held a number of senior investment 
banking positions with SG Warburg & Co. Ltd, Morgan 
Stanley and Dresdner Kleinwort Benson.

Gerard Dominic Connell 
MA  
Senior Independent Non-executive Director 
Appointed on 1 October 2003 
Committees: Audit (Chairman), Sustainability, 
Nomination, Remuneration
Gerard currently is also a non-executive director and 
chairman of the audit committee of the Defence 
Science and Technology Laboratory, a non-executive 
director of the Land Registry, an independent director 
of the Nuclear Decommissioning Fund Company 
Limited and a council member of the Science & 
Technology Facilities Council. He was previously 
group finance director of Wincanton plc. Before that 
he was a director of Hill Samuel and a managing 
director of Bankers Trust, having trained originally at 
Price Waterhouse. He is also a governor of King’s 
College School, Wimbledon. Subject to re-election at 
the Annual General Meeting in 2014 Gerard is due to 
retire following the 2015 Annual General Meeting.

Group Company Secretary

Gill Ann Rider 
CB, PhD, FCIPD 
Non-executive Director 
Appointed on 1 September 2012 
Committees: Audit, Sustainability (Chairman with effect 
from 2 August 2013), Nomination, Remuneration
Gill currently holds non-executive directorships with 
Charles Taylor Plc, the Chartered Institute of Personnel 
& Development where she is president and De La 
Rue Plc where she is chairman of the remuneration 
committee. She is also chair of council of the 
University of Southampton. Formerly Gill was head 
of the Civil Service Capability Group in the Cabinet 
Office reporting to the Cabinet Secretary and prior to 
that held a number of senior positions with Accenture 
culminating in the post of chief leadership officer for 
the global firm.

Kenneth David Woodier 
Solicitor, CMA, DMS, CPE (Law) 
Group General Counsel & Company Secretary  
Appointed Company Secretary to the Board in March 
1998
Ken was formerly the head of group legal services 
at Pennon Group Plc (then South West Water Plc) 
from February 1990. Previously he held senior legal 
positions with H.P. Bulmer (Holdings) Plc, Investors 
in Industry Plc (3i) and Severn Trent Water. He is a 
director of the Devon & Somerset Law Society and a 
member of its Governance Committee.

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 www.pennonannualreport.co.uk/2014Governance and remuneration

Directors’ report

Introduction
This Directors’ report is prepared in accordance with the 
provisions of the Companies Act 2006 and regulations made 
thereunder. It comprises the following two pages and the 
matters disclosed elsewhere in this Annual Report as follows:

•  list of Directors during the year (single total figure of 
remuneration tables on page 84 of the Directors’ 
remuneration report);

•  internal control and risk management systems (pages 59 and 

60 of the governance report);

•  likely future developments of the Company (pages 7, 17 and 

23 of the strategic report);

•  inclusion and diversity (page 55 of this report and page 68 of 

the governance report);

•  provision of information to and consultation with employees 

(page 55 of this report);

•  carbon emissions (page 44 of the sustainability report); 
•  Directors’ responsibilities statements (page 60 of the 

governance report)

•  financial instruments (pages 109, 110 and 130 of the notes  

to the financial statements);

•  important post-balance sheet events (page 157 of the 

financial statements);

•  governance information relating to the securities of the 

Company, voting rights and in the event of a takeover bid 
(page 61 of the governance report).

Financial results and dividend
The Directors recommend a final dividend of 20.92p per 
Ordinary share to be paid on 3 October 2014 to shareholders 
on the register on 8 August 2014, making a total dividend for 
the year of 30.31p, the cost of which will be £112.7 million,(1)
leaving a transfer to reserves of £29.8 million(2). The strategic 
report on pages 2 to 47 analyses the Group’s financial results in 
more detail and sets out other financial information.

Directors’ insurance and indemnities
The Directors have the benefit of the indemnity provisions 
contained in the Company’s Articles, and the Company has 
maintained throughout the year Directors’ and officers’ liability 
insurance for the benefit of the Company, the Directors and its 
officers. The Company has entered into qualifying third party 
indemnity arrangements for the benefit of all its Directors in a 
form and scope which comply with the requirements of the 
Companies Act 2006 and which were in force throughout the 
year and remain in force.

Statement as to disclosure of information to the Auditors
a. So far as each of the Directors in office at the date of the 
signing of the report is aware, there is no relevant audit 
information of which the Company’s auditors are unaware; 
and

b. each of the Directors has taken all the steps each Director 
ought to have taken individually as a Director in order to 
make himself or herself aware of any relevant audit 
information and to establish that the Company’s auditors are 
aware of that information.

(1) The cost of the proposed final dividend for the year ended 31 March 2014 excludes the impact of any conversion of the £125 million convertible bond between the year 

end and 8 August 2014.

(2) The amount transferred to retained earnings is after a payment of £15.6 million (net of tax) to holders of the Company’s perpetual capital securities.

54

Pennon Group Plc Annual Report 2014    Research and development
Research and development within the Group involving 
water and waste treatment processes amounted to 
£0.1 million during the year (2012/13 £0.2 million).

Pennon Group donations
No political donations were made or political 
expenditure incurred and no contributions were made 
to a non-EU political party (2012/13 nil).

Purchase of own ordinary shares
The Company has authority from shareholders to 
purchase up to 10% of its own ordinary shares (as 
renewed at the Annual General Meeting in 2013), 
which was valid as at 31 March 2014 and remains 
currently valid. Of the 2,105,836 shares held in 
Treasury at 31 March 2013, 823,146 were 
subsequently re-issued under the Company’s 
employee share schemes for proceeds of £2.4 million.

By Order of the Board

Ken Woodier 
Group General Counsel & Company Secretary 
23 June 2014

Employment policies and employee involvement
The Group has a culture of continuous improvement 
through investment in people at all levels within the 
Group. The Group is committed to pursuing equality 
and diversity in all its employment activities including 
recruitment, training, career development and 
promotion and ensuring there is no bias or 
discrimination in the treatment of people. In particular, 
applications for employment are welcomed from 
persons with disabilities, and special arrangements 
and adjustments as necessary are made to ensure 
that applicants are treated fairly when attending for 
interview or for pre-employment aptitude tests. 
Wherever possible the opportunity is taken to retrain 
people who become disabled during their employment 
in order to maintain their employment within the 
Group. The Board also has a diversity policy and 
encourages gender diversity in particular. Further 
details are set out in the report of the Nomination 
Committee on page 68.

Employees are consulted regularly about changes 
which may affect them either through their trade 
union-appointed representatives or by means of the 
elected staff council which operates in South West 
Water for staff employees.

These forums, together with regular meetings with 
particular groups of employees, are used to ensure 
that employees are kept up-to-date with the operating 
and financial performance of their employer.

The Group also cascades information monthly to all 
employees to provide them with important and up to 
date information about key events and to obtain 
feedback from them.

Further information about employment matters relating 
to the Group are set out on pages 15, 23 and 43 of 
the strategic report.

The Group encourages share ownership among its 
employees by operating an HM Revenue & Customs 
approved Sharesave Scheme and Share Incentive 
Plan which are, subject to shareholder approval at this 
year’s AGM, being amended to provide for the 
increased savings limits approved by Government. At 
31 March 2014 around one-third of the Group’s 
employees were participating in these plans.

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The Board and its governance framework

The Board and its governance framework, and that of its subsidiary 
boards, is set out below. Each board has a ‘matters reserved’ setting out 
its responsibilities and each committee has a detailed terms of reference 
setting out its responsibilities, accountabilities and reporting obligations 
to each board. Together with the risk management and internal control 
frameworks described on pages 59 and 60 they form an effective and 
robust governance structure designed to manage and develop the 
Group in accordance with the Group’s strategy to maintain and grow 
shareholder value.

Pennon Group Board
Membership:
Chairman
3 Non-executive Directors
3 Executive Directors

Audit Committee
Membership:
3 Non-executive Directors

Remuneration Committee
Membership:
3 Non-executive Directors

Nomination Committee
Membership:
3 Non-executive Directors  
and the Chairman

Sustainability Committee
Membership:
3 Non-executive Directors
2 Executive Directors

South West Water Board
Membership:
3 Non-executive Directors
4 Executive Directors

Viridor Board
Membership:
4 Non-executive Directors
5 Executive Directors

Audit Committee

Personnel Committee

Remuneration Committee

Governance Committee

Nomination Committee

Sustainability Committee

56

Pennon Group Plc Annual Report 2014     
 
The Board and its Committees

The Directors, their independence   
and responsibilities

Operation of the Board in the year and  
its activities

The Board of Directors at the end of the year 
comprised the Chairman, three Executive Directors 
and three Non-executive Directors. All of the Non-
executive Directors were considered by the Board to 
be independent throughout the year. None of the 
relationships or circumstances set out in provision 
B.1.1 of the UK Corporate Governance Code (latest 
2012 edition) (the UK Code) applied to them other 
than in respect of Gerard Connell who, following the 
Annual General Meeting last year, has served on the 
Board for more than nine years since his first selection 
and Dinah Nicholls who retired at last year’s AGM but 
at that time had served on the Board for 10 years. 
Following this year’s Annual General Meeting and 
subject to re-election, Gerard will continue on the 
Board for a further year for reasons explained by the 
Chairman on page 7. Gerard has been determined by 
the Board to be independent as was Dinah up to the 
date of her retirement. The Board is satisfied that 
Gerard does and will continue to demonstrate 
independence of character and judgement in the 
performance of his role on the Board.

All of the Non-executive Directors are considered to 
have the appropriate skills, experience in their 
respective disciplines and personality to bring 
independent and objective judgement to the Board’s 
deliberations. Their biographies on pages 52 and 53 
demonstrate collectively a broad range of business, 
financial and other relevant experience. Gerard Connell 
is the Senior Independent Non-executive Director and 
his duties include leading the annual evaluation of the 
performance of the Chairman by the Non-executive 
Directors and being available as an additional point of 
contact on the Board for shareholders. Gerard is also 
chairman of the Audit Committee and in accordance 
with the code of principles relating to Audit Committee 
membership he has recent and relevant financial 
experience (as set out in his biography on page 53). 
Martin Angle is also a member of the Audit Committee 
and he has relevant financial experience as set out in 
his biography, also on page 53.

There is a clear division of responsibilities between the 
roles of Chairman and the Chief Executives of South 
West Water and Viridor as recorded in the descriptions 
of the roles approved by the Board. All Directors are 
subject to re-election each year in accordance with 
provision B.7.1 of the UK Code. 

The Directors on the Board and their attendance at 
the 10 scheduled meetings of the Board during 
2013/14 are shown below.

Members

Appointment date

Attendance

Kenneth Harvey 
(Chairman)

March 1997

10 /10

Non-executive Directors:

Martin Angle

December 2008 

Gerard Connell

October 2003

Dinah Nichols*

June 2003

Gill Rider

September 2012

Executive Directors:

Colin Drummond* 

April 1992

David Dupont

March 2002

Christopher 
Loughlin

August 2006

10/10

10/10

4/4

9/10

5/5

10/10

10/10

Ian McAulay

September 2013

6/6

*Dinah Nichols retired in August 2013 and Colin Drummond retired in 
September 2013 from the Board.

All Directors are equally accountable for the proper 
stewardship of the Group’s affairs with the Non-
executive Directors having a particular responsibility for 
ensuring that strategies proposed for the development 
of the business are critically reviewed. The Non-
executive Directors also critically examine the 
operational and financial performance of the Group 
and fulfil a key role in corporate accountability through 
their membership of the Committees of the Board. In 
addition the Chairman holds meetings with the Non-
executive Directors, without the Executive Directors 
present, to discuss performance and strategic issues. 

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Governance and remuneration

The Board and its Committees Continued

In accordance with the governance framework set out on page 
56 the Board has a schedule of matters reserved for its decision 
and delegates more detailed consideration of certain matters to 
Board Committees; to the subsidiary boards of South West 
Water and Viridor; to the Executive Directors and the Group 
General Counsel & Company Secretary, as appropriate. The 
matters reserved for the Board include:

•  approval of the preliminary and half year results 

announcements;

•  approval of the Annual Report & Accounts (including the 

financial statements);

•  all acquisitions and disposals;
•  major items of capital expenditure;
•  authority levels for other expenditure;
•  risk management process and monitoring of risks;
•  approval of the strategic plan and annual operating budgets; 
•  Group policies, procedures and delegations; and
•  appointments to main and subsidiary boards.
The Board operates by receiving written reports circulated 
usually in advance of the meetings from the Executive Directors 
and the Group General Counsel & Company Secretary on 
matters within their respective business areas of the Group. 
When considered appropriate the Board also receives 
presentations on key areas of the business and undertakes site 
visits to gain a better understanding of the operation of the 
business initiatives.

Under the guidance of the Chairman all matters before the 
Board are discussed openly and presentations and advice are 
received frequently from other senior executives within the 
Group and from external advisers to facilitate the decision 
making of the Board.

In addition to the governance framework, due to the Company 
not having a Group Chief Executive Officer, the Chairman meets 
regularly with the Executive Directors and the Group General 
Counsel & Company Secretary to consider Group matters.

Directors have access to the advice and services of the Group 
General Counsel & Company Secretary and the Board has an 
established procedure whereby Directors, in order to fulfil their 
duties, may seek independent professional advice at the 
Company’s expense.

The training needs of Directors are reviewed as part of the 
Board’s performance evaluation process each year. Training 
consists of attendance at external courses organised by 
professional advisers and also internal presentations from senior 
management. 

Performance evaluation
The Board continues to have well-developed internal 
procedures to evaluate the performance of the whole Board, 
each Committee of the Board, the Chairman, each individual 
Director and the Group General Counsel & Company Secretary. 
The evaluation procedure relating to the Board and its 
Committees has previously been externally facilitated. This year 
the Board decided it was appropriate to revert to an internally 
managed evaluation operated by the Group General Counsel & 
Company Secretary. All participants’ views were sought via a 
questionnaire on a range of questions which were specifically 
designed to ensure objective evaluation of performance and 
based on key trends followed in previous years to enable the 
monitoring of performance. Responses were then summarised 
and evaluated by the Group General Counsel & Company 
Secretary for the Board to consider and determine whether any 
changes should be made to be more effective or to improve 
governance. 

The Board considered the finding of the evaluation and, while 
performance was again considered to be satisfactory overall, a 
number of areas were identified where Board practice could be 
enhanced or refocused in line with the future development of 
the Group. These included:

•  providing more time for consideration of strategic matters;
•  considering the appointment of an additional Non-executive 

Director;

•  reviewing new Director induction arrangements; and
•  developing of closer links with subsidiary boards. 
The Board will be monitoring implementation of these action 
areas over the coming months to ensure that they are 
successfully implemented.

The Chairman’s performance was evaluated separately by the 
Non-executive Directors, led by the Senior Independent Non-
executive Director. The Chairman no longer has any significant 
commitments outside the Group which could impact on his 
performance in relation to his Group role.

Dealing with Directors’ conflicts of interest
In accordance with the directors’ interest provision of the 
Companies Act 2006 and the Company’s Articles of Association 
the Board has in place a procedure for the consideration and 
authorisation of Directors’ conflicts or possible conflicts with the 
Company’s interests.

Board Committees and their terms of reference
In accordance with Group policies a range of key matters are 
delegated to the Board’s Committees as set out on pages 62 to 
69 of this governance report. 

The terms of reference of each of the Board’s Committees are 
set out on the Company’s website, www.pennon-group.co.uk 
or available upon request to the Group Company Secretary. 

58

Pennon Group Plc Annual Report 2014    Corporate governance and internal control

Internal control

Wider aspects of internal control
The Board is responsible for maintaining the Group's 
system of internal control to safeguard shareholders' 
investment and the Group's assets and for reviewing 
its effectiveness. The system is designed to manage 
rather than eliminate the risk of failure to achieve 
business objectives and can only provide reasonable 
and not absolute assurance against material 
misstatement or loss. There is an ongoing process for 
identifying, evaluating and managing the significant 
risks faced by the Group that has been in place 
throughout 2013/14 and up to the date of the 
approval of this Annual Report & Accounts.

The Board confirms that it continues to apply 
procedures in accordance with the UK Code and the 
'Guidance on Internal Control' (The Turnbull Guidance) 
that suggests means of applying the internal control 
part of the Code. As part of these procedures the 
Board has a Group risk management policy which 
provides for the identification of key risks in relation to 
the achievement of the business objectives of the 
Group, monitoring of such risks and annual evaluation 
of the overall process, as described in more detail 
below. The policy is applied by all business units within 
the Group in accordance with an annual timetable.

Risk identification
A full risk and control assessment is undertaken 
annually by the management of each business to 
identify financial and non-financial risks, which are then 
regularly updated. Each business compiles (as part of 
regular management reports) an enhanced and 
focused assessment of key risks against corporate 
objectives. At each meeting the Board receives from 
the Executive Directors details of any new high-level 
risks identified and how they are to be managed, 
together with details of any changes to existing risks 
and their management. The subsidiary boards of 
South West Water and Viridor also receive at each 
meeting similar reports in respect of their own areas of 
responsibility. In addition the Group Director of Finance 
is responsible for monitoring the Group risk register 
and for reporting on key risks and how they are 
managed at regular intervals to the Audit Committee 
and to the Board.

All Executive Directors and senior managers are 
required to certify on an annual basis that they have 
effective controls in place to manage risks and to 
operate in compliance with legislation and Group 
procedures.

We also have a whistleblowing policy and we 
thoroughly investigate any allegations of misconduct 
and irregularity and consider the implications for our 
control environment in accordance with the policy. In 
the normal course of business investigations into 
irregularities may be ongoing as of the date of the 
approval of the financial statements.

All of these processes serve to ensure that a culture of 
effective control and risk management is embedded 
within the organisation and that the Group is in a 
position to react appropriately to new risks as they 
arise. Details of key risks affecting the Group are set 
out in the strategic report on pages 30 to 35.

Internal control framework
The Group also has a well-established internal control 
framework which is operated and which applies in 
relation to the process for preparing the Group's 
consolidated accounts.

This framework comprises:

•  a clearly defined structure which delegates an 
appropriate level of authority, responsibility and 
accountability, including responsibility for internal 
financial control, to management of operating units
•  a comprehensive budgeting and reporting function 
with an annual budget approved by the Board, 
which also monitors the financial reporting process, 
monthly results and updated forecasts for the year 
against budget

•  documented financial control procedures. Managers 
of operating units are required to confirm annually 
that they have adequate financial controls in 
operation and to report all material areas of financial 
risk. Compliance with procedures is reviewed and 
tested by the Company's internal audit function
•  an investment appraisal process for evaluating 
proposals for all major capital expenditure and 
acquisitions, with defined levels of approval and a 
system for monitoring the progress of capital 
projects

•  a post-investment evaluation process for major 

capital expenditure and acquisitions to assess the 
success of the project and learn any lessons to be 
applied to future projects.

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Corporate governance and internal control Continued

Internal control review
An evaluation of the effectiveness of overall internal control 
compliance by the Group is undertaken in respect of each 
financial year (and subsequently up to the date of this report) to 
assist the Audit Committee in considering the Group internal 
audit plan for the forthcoming financial year and also the 
strategic report for the Annual Report. The Group General 
Counsel & Company Secretary initially carries out the evaluation 
with Executive Directors and senior management, for 
consideration by the Audit Committee and subsequently for final 
evaluation by the Board.

In addition the Audit Committee regularly reviews the operation 
and effectiveness of the internal control framework and annually 
reviews the scope of work, authority and resources of the 
Company's internal audit function. The Committee reports and 
makes recommendations to the Board on such reviews. For 
2013/14 and up to the date of the approval of the Annual 
Report & Accounts, both the Audit Committee and the Board 
were satisfied with the effectiveness of the Group risk 
management policy and the internal control framework and their 
operation within the Group.

Further information on the internal control review is set out in the 
Audit Committee report on page 63.

Going concern
Having considered the Group’s funding position and financial 
projections the Directors have a reasonable expectation that the 
Group has adequate resource to continue in operational 
existence for the foreseeable future. For this reason they 
continue to adopt the going concern basis in preparing the 
financial statements.

Directors' responsibilities statements
The Directors are responsible for preparing the Annual Report, 
the Directors' remuneration report and the financial statements 
in accordance with applicable law and regulations.

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the Directors 
have prepared the Group and Company financial statements in 
accordance with International Financial Reporting Standards 
(IFRSs) as adopted by the European Union.

Under company law the Directors must not approve the 
financial statements unless they are satisfied that they give a 
true and fair view of the state of affairs of the Group and the 
Company and of the profit or loss of the Group for the year.

In preparing these financial statements the Directors are 
required to:

•  select suitable accounting policies and then apply them 

consistently

•  make judgements and accounting estimates which are 

reasonable and prudent

•  state whether applicable IFRSs as adopted by the European 
Union have been followed, subject to any material departures 
disclosed and explained in the financial statements.

The Directors confirm that they have complied with the above 
requirements in preparing the financial statements.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company's 
transactions, and disclose with reasonable accuracy at any 
time the financial position of the Group and the Company; and 
enable them to ensure that the financial statements and the 
Directors' remuneration report comply with the Companies Act 
2006 and, as regards the Group financial statements, article 4 
of the International Accounting Standards (IAS) Regulation. 
They are also responsible for safeguarding the assets of the 
Group and the Company and hence for taking reasonable 
steps for the prevention and detection of fraud and other 
irregularities.

Each of the Directors, whose names and functions are listed on 
pages 52 and 53, confirms that, to the best of his or her 
knowledge:

a. The financial statements, which have been prepared in 

accordance with International Financial Reporting Standards 
(IFRS) as adopted by the European Union, give a true and fair 
view of the assets, liabilities, financial position and profit of the 
Group and of the Company, and

b. The Directors' report contained on pages 54 and 55 includes 

a fair review of the development and performance of the 
business and position of the Company and the Group, 
together with a description of the principal risks and 
uncertainties they face.

The Directors are responsible for the maintenance and integrity 
of the Company's website www.pennon-group.co.uk 
Legislation in the United Kingdom governing the preparation 
and dissemination of financial statements may differ from 
legislation in other jurisdictions.

60

Pennon Group Plc Annual Report 2014    Corporate governance statements
The following disclosures are made pursuant to Part 6 
of Schedule 7 of the Large and Medium-sized 
Companies and Groups (Accounts & Reports) 
Regulations 2008 and Rule 7.2.3.R of the UK Listing 
Authority's Disclosure and Transparency Rules (DTR).

As at 31 March 2014:

a. Details of the Company's issued share capital, 

which consists of Ordinary shares of nominal value 
40.7 pence each, are set out in note 34 to the 
financial statements on pages 148 to 150. All of the 
Company's issued shares are fully paid up, rank 
equally in all respects and are listed on the Official 
List and traded on the London Stock Exchange. The 
rights and obligations attaching to the Company's 
shares, in addition to those conferred on their 
holders by law, are set out in the Company's Articles 
of Association ('Articles'), copies of which can be 
obtained from Companies House in the UK or by 
writing to the Group Company Secretary at the 
Company's registered office. The holders of the 
Company's shares are entitled to receive the 
Company's reports and accounts and in relation to 
general meetings of the Company they have the 
right to attend and speak, exercise voting rights and 
appoint proxies; 

b. There are no restrictions on the transfer of issued 

shares of the Company or on the exercise of voting 
rights attached to them, except where the Company 
has exercised its right to suspend their voting rights 
or to prohibit their transfer following the omission of 
their holder or any person interested in them to 
provide the Company with information requested by 
it in accordance with Part 22 of the Companies Act 
2006 or where their holder is precluded from 
exercising voting rights by the Financial Conduct 
Authority's Listing Rules or the City Code on 
Takeovers and Mergers; 

c. Details of significant direct or indirect holdings of 
securities of the Company are set out in the 
shareholder analysis on page 160; 

d. The Company's rules about the appointment and 
replacement of Directors are contained in the 
Articles and accord with usual English company law 
provisions. The powers of Directors are determined 
by UK legislation and the Articles in force from time 
to time. Changes to the Articles must be approved 
by the Company's shareholders by passing a 
special resolution; 

e. The Directors have the power to make purchases of 
the Company's own shares in issue as set out in the 
Directors' report on page 55 'Purchase of own 
ordinary shares'. No such purchases have been 
made during the year. The Directors also have the 
authority to allot shares up to an aggregate nominal 
value of: (i) £49,521,023 (such amount to be 
reduced by any shares allotted or rights granted 
under (ii) below in excess of £49,521,023) or; (ii) 
£99,042,046 by way of a rights issue (such amount 
to be reduced by any shares allotted or rights 
granted from (i)) above), which were approved by 
shareholders at the 2013 Annual General Meeting 
(AGM). In addition shareholders approved a 
resolution giving the Directors a limited authority to 
allot shares for cash other than pro rata to existing 
shareholders. These resolutions remain valid until 
the conclusion of this year's AGM. Similar 
resolutions will be proposed at this year's AGM. The 
Directors have no present intention to issue Ordinary 
shares other than pursuant to the Company's 
employee share schemes, Scrip Dividend Alternative 
and the convertible bond referred to in the financial 
review on page 28; and 

f. There are a number of agreements which take 

effect, alter or terminate upon a change of control of 
the Company following a takeover bid, such as bank 
loan agreements, eurobond documentation, hybrid 
capital securities documentation, private placement 
debt and employees' share plans. This may result in 
certain funding agreements being altered or repaid 
early. The impact on employees’ share plans is not 
considered significant

The UK Corporate Governance Code – statement 
of compliance 
Upon the advice of the Audit Committee the Board 
considers that the Annual Report, taken as a whole, is 
fair, balanced and understandable, and provides the 
information necessary for shareholders to assess the 
Group’s performance, business model and strategy. 
As required by the Financial Conduct Authority’s 
Listing Rules, the independent auditors have 
considered the Directors’ statement of compliance in 
relation to those provisions of the UK Corporate 
Governance Code which are specified for their review.

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Corporate governance and internal control Continued

The Audit Committee

Audit Committee composition and meetings
The membership of the Committee, together with appointment 
dates and attendance at meetings during 2013/14 is set out 
below:

Members

Appointment date

Attendance

Gerard Connell 
(Committee chairman)

October 2003

Martin Angle 

December 2008

Dinah Nichols*

June 2003

Gill Rider

September 2012

* Retired August 2013.

7/7

7/7

3/3

6/7

Other regular attendees to our meetings include:

•  Group Director of Finance
•  Chief Executive, South West Water
•  Chief Executive, Viridor
•  Group General Counsel & Company Secretary
•  Finance & Regulatory Director, South West Water
•  Finance Director, Viridor
•  Group Financial Controller
•  Group Audit Manager
•  External auditors.
In addition the Chairman of the Group, Ken Harvey, has an open 
invitation to attend the meetings and during the last year has 
attended when the Committee has reviewed the half year and 
full year financial results of the Group.

In accordance with the UK Code the Board has determined that 
Gerard Connell and Martin Angle both have recent and relevant 
financial experience. In addition, Gerard Connell, who has now 
been a non-executive director and chairman of the Audit 
Committee since October 2003, has been determined by the 
Board as continuing to be independent in character and 
judgement notwithstanding his length of tenure. He will step 
down as chairman of the Audit Committee following the 
appointment of a further non-executive director who is expected 
to have recent and relevant financial experience.

All of the Committee members are also members of the 
Remuneration Committee, which allows them to provide input 
into both Committees on any Group performance matters and 
on the management of any risk factors relevant to remuneration 
matters.

Dear Shareholder
I am pleased to introduce the report on the Audit Committee’s 
activities during the year. Our two key tasks have again been to 
consider the integrity and balance of the Group’s financial 
reporting and to discuss, challenge and test our risk assurance 
processes. Our primary objectives have therefore been to seek 
to ensure that our external reporting is fair, balanced and 
understandable and that our risk assurance processes continue 
to give clear and comprehensive oversight and control of risks 
and opportunities across the business.

During the year South West Water was heavily engaged in the 
regulatory review of its industry with consequent uncertainty for its 
business and operations over the next regulatory period. Viridor 
continued its process of transformation towards a new business 
model with significant management focus on the future shape of 
its organisational structure, the renewal of its business systems 
and the delivery of its major capital programme. 

In the course of the year we discussed and considered 
developments in the subsidiary companies and Group risk 
registers as a consequence of these changes, kept under review 
the focus and prioritisation of our assurance activities and 
challenged the executive teams to consider changes to our 
existing processes and controls where we thought it necessary to 
do so. As part of our year-end-work we then reflected upon 
whether judgements in relation to significant issues remained valid 
given developments in the year and whether any new issues of 
significance had emerged which required more detailed review 
and assessment. Both significant matters considered by the 
Committee during 2013/14 and significant issues considered in 
relation to the year-end financial statements are further explained 
in this report.

This is my last report as chairman of the Group Audit Committee. 
I would therefore like to thank both executive and non-executive 
colleagues, our internal audit team and our external auditors for 
the open, challenging and constructive nature of discussions at 
the Committee. Debates have been robust and I am confident 
that the Group is better positioned for resilience and growth as a 
result. 

Gerard Connell 
Audit Committee Chairman 
Senior Independent Non-executive Director

62

Pennon Group Plc Annual Report 2014    Significant matters considered by the Committee 
during 2013/14

The Committee has an established annual calendar of 
business which assists in ensuring that it manages its 
affairs efficiently and effectively throughout the year 
concentrating on the key matters which affect the 
Group.

The most significant matters which the Committee 
considered and made decision on during the year are 
set out below:

Internal control and 
compliance

Reviewed quarterly 
internal audit reports on 
audit reviews across 
the Group during the 
year including on major 
contracts, site 
operations and 
recycling activities.

Reviewed the internal 
control framework for 
the Group.

Monitored the financial 
performance on 
specific matters 
including Viridor’s 
Project Enterprise 
(business 
transformation project).

Financial reporting

Monitored the integrity 
of the financial 
statements of the 
Company and the half 
year and full year 
results announcements 
relating to the 
Company’s financial 
performance including 
reviewing significant 
financial reporting 
judgements contained 
in the statements.

Reviewed and 
recommended to the 
Board the approval of 
the 2012/13 preliminary 
results announcement,  
the 2013 Annual 
Report & Accounts 
including the financial 
statements and the 
2013/14 half year 
results announcement.

Considered and 
approved a process for 
confirming and 
recommending to the 
Board that the 2013/14 
Annual Report and 
Accounts including the   
financial statements is 
fair, balanced and 
understandable in 
accordance with new 
reporting requirements.

External auditors

Risk management

Governance 

Considered the 
auditors’ report on their 
review of the 2012/13 
Annual Results 
focusing on key 
findings.

Reviewed and 
monitored the ratio of 
audit/non-audit 
expenditure during 
2013/14.

Assessed the external 
auditors and their 
effectiveness in respect 
of the 2012/13 external 
audit process.

Recommended to the 
Board the re-
appointment of the 
external auditors for 
2013/14 and for 
approval at the Annual 
General Meeting and 
also for the Committee 
to agree the external 
auditor’s remuneration.

Considered and 
approved the 2013/14 
audit plan and audit fee 
proposal and set 
performance 
expectations for the 
external auditors.

Considered the initial 
results of the 2013/14 
audit.

Agreed and monitored 
the provision of 
non-audit services for 
2013/14 by the 
external auditors’ firm 
in accordance with the 
Group policy.

Reviewed risk 
management 
framework and 
compliance with that 
framework during 
2012/13 and after the 
year 2013/14.

Reviewed the 
assessment of the risks 
by the Executive 
Directors.

Reviewed Group risk 
register and considered 
appropriate areas of 
focus and prioritisation 
for the audit work 
programme for the 
year.

Received as part of the 
risk management 
review the annual 
report on any 
whistleblowing.

Discussed annual 
evaluation exercise of 
the Committee and 
agreed action plans to 
further improve the 
Committee’s 
performance including 
a review of the 
Committee’s terms of 
reference.

Considered and 
approved new annual 
report disclosure 
requirements including 
the audit report.

Reviewed a number of 
updated Group policies 
covering treasury 
arrangements, 
guarantees and tax.

Confirmed compliance 
with the UK Code.

Regularly held separate 
meetings with the 
external auditors and 
the internal group audit 
manager without 
members of 
management being 
present.

Considered and 
approved external audit 
tender process for 
appointment of new 
auditor firm from 
2014/15. Also received 
presentations from 
auditor candidates and 
recommended to the 
Board appointment of 
new auditors from 
2014/15.  

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Corporate governance and internal control Continued

The Audit Committee Continued

In respect of the monitoring of the integrity of the financial 
statements, which is a key responsibility of the Committee 
identified in the UK Code, the significant issues considered in 
relation to the financial statements for the year ended 31 March 
2014 are set out in the following table, together with details of 
how each matter was addressed by the Committee. At the 

Committee’s meetings throughout the year the Committee and 
the external auditors have discussed the significant issues 
arising in respect of financial reporting during the year and the 
areas of particular audit focus, as reported on in the 
independent auditors’ report on pages 97 to 101.  

How the issue was addressed by the Committee

The Board, on a monthly basis, receives an update from the Group Finance Director on the financial 
performance of the Group including forward looking assessments of covenant compliance and funding levels. 
The Board also regularly reviews and challenges rolling 5-year strategy projections and the resultant 
headroom relative to borrowings. A report to the Audit Committee, prepared by the Group Finance Director at 
each half year and year-end, focuses on the Group’s liquidity over the 18 months subsequent to a period end 
and the Group’s solvency over a longer period. This report, and the external auditors’ comments and views 
on the validity of the going concern assumption which are set out in their year-end report, provide the basis 
for a detailed review and discussion of the key issues at the Committee. These discussions, together with the 
ongoing monitoring of the Group’s business model and financial performance, provide the evidence on which 
the Committee forms its assessment.

There has again been considerable focus at this year-end on the provisions and the carrying value of assets in 
the Viridor and Group balance sheets. Underlying assumptions, both in respect of markets and individual 
operating sites, have been discussed and reviewed with executive management, including consideration of 
external market research where appropriate, at both subsidiary and Group Board levels, before being 
considered and challenged again at the Audit Committee. At our year-end audit clearance meeting, the 
Group Director of Finance tabled a report summarising the key issues, and Committee members asked 
questions of both the Viridor Chief Executive and the Group Director of Finance and discussed the detailed 
sensitivity analysis in respect of key assumptions carried out by the external auditors in respect of both a 
'base case' and a 'sensitised case'. 

Both the South West Water board and the Group Board receive regular updates, and more detailed reports if 
felt necessary, on progress against debt collection targets. Performance is monitored regularly against both 
South West Water's historical collection record and the track record of other companies in the sector. At the 
year-end the external auditors reported on the work they had performed. The Committee discussed the 
results of this report at the year-end and asked questions of both the South West Water Chief Executive and 
the Finance Director before forming a view on management's assessment of the year-end position.

The Group takes a prudent view of its tax position and has a general policy of only releasing tax provisions 
when matters under discussion are expected to be cleared by HM Revenue & Customs. If any outstanding 
issues are considered potentially material, such matters are also discussed, and challenged where necessary, 
at Group Board level. Expert external legal advice is sought as and when appropriate. The external auditors 
reported on the work they had performed in respect of tax provisions in the Group balance sheet. Questions 
raised by this review were addressed at the year-end audit clearance meeting of the Audit Committee and the 
Group Director of Finance was asked to justify the proposed treatment of certain items. The Committee also 
considered at the year-end the tax and accounting treatment of certain structured treasury transactions used 
to seek to enhance yield and overall interest performance on the Group's cash balances and sought the 
views of both the external auditors and the Group Director of Finance. During the year the Committee 
received external assurance reports on both the Group tax and treasury functions and updated policies in 
certain areas as a consequence. Further consideration will be given in 2014/15 to the Group's policies and 
activities in relation to tax and treasury.

The key issues reviewed by the Audit Committee at year-end in respect of revenue recognition related to the 
accrual for metered billing within South West Water and service concession arrangements under IFRIC 12  
at Viridor. The Committee relied primarily on South West Water’s track record of assessing appropriate levels 
of accrual at previous year-ends, and Viridor's internal processes for analysing complex long-term contracts. 
The Committee also considered the work in respect of these areas at the year-end by the  
external auditors.

Significant issues the Committee 
considered in relation to the 
financial statements

Going concern basis for the 
preparation of the financial 
statements.

Viridor: asset impairment  
and provisions.

South West Water: bad debt 
provision.

Tax and treasury.

Revenue recognition.

64

Pennon Group Plc Annual Report 2014    Effectiveness of the external audit process
As reported in previous Annual Reports we continue to 
monitor carefully the effectiveness of our external 
auditors as well as their independence, bearing in 
mind that it is recognised there is an ongoing need to 
use our external auditors’ firm for non-audit services. 
We have full regard to the Auditing Practices Board’s 
ethical standards and ensure that our procedures and 
safeguards meet these standards. 

We reported last year that our policy was to review the 
provision of the external audit in accordance with best 
practice and in line with the UK Code, which included 
putting out to tender the external audit service at least 
every 10 years. As the last review was undertaken in 
2006 when the current auditors were appointed 
following a comprehensive competitive tender 
process, apart from the usual annual reviews, the 
intention of the Committee was not to re-tender the 
audit until after the rotation of the current audit partner. 
However, while the Committee is satisfied with the 
auditor’s independence and objectivity, following 
discussion with a major shareholder and upon the 
recommendation of the Committee the Board decided 
to re-tender the audit a year early. The process 
followed in re-tendering and the outcome of the 
re-tender is reported on later in this section.

The effectiveness review of the external auditors is 
undertaken as part of the Committee’s annual 
performance evaluation. This includes reviewing and 
testing the work of the external auditors in respect of 
the audits that the auditors undertakes, the challenges 
to management on financial judgements being made, 
demonstrating up-to-date knowledge of technical 
issues and communicating best practice and industry 
trends in reporting. The performance of the external 
auditors following the preparation of the financial 
statements for 2012/13 was highly rated.

Auditor independence
The Committee carefully reviews on an ongoing basis 
the relationship with the external auditors to ensure 
that the auditors’ independence and objectivity is fully 
safeguarded. This is supported by the external 
auditors ensuring that the senior partner responsible 
for the external audit of the Group remained 
responsible for such audit for no more than five years 
and that there is a quality review partner who is 
involved in planning the audit and in the reviewing of 
the final accounts of the Company including assessing 
any significant matters which may be identified in the 
audit.

The external auditors have reported on their 
independence and have confirmed to the Committee 
that they have complied with all relevant guidance 
issued by the Auditing Practices Board and have 
implemented appropriate safeguards for all non-audit 
services including:

•  all non-audit related services, where necessary, 

being performed by personnel independent of the 
audit engagement team;

•  the auditors being in a position whereby they will 
appropriately evaluate the results of a judgement  
or service;

•  no work being undertaken that would require the 

auditors to act in a capacity as an advocate;
•  no aspect of the auditing engagement partner’s 
performance being assessed on the level of non-
audit fees charged to the Company; and

•  the Committee chairman meeting with the auditors’ 
independent senior partner periodically to discuss 
the scope and performance of their work.

Provision of non-audit services
The Committee has a new more restrictive policy for 
the engagement of the external auditors’ firm for 
non-audit work. The policy involves the Group Director 
of Finance setting out in a report to the Committee the 
reasons why the auditors’ firm should be appointed for 
any material work. The Committee carefully reviews 
whether it is necessary for the auditors’ firm to carry 
out such work and will only grant approval for their 
appointment if they are satisfied that the auditors’ 
independence and objectivity is fully safeguarded. Also 
if there is another accounting firm which can provide 
the required level of experience and expertise in 
respect of non-audit services then such firm would be 
chosen in preference to the external auditors.

It is once again recognised that the level of non-audit 
fees payable to the Company’s audit firm in the past 
year was in excess of the audit fee paid. This was 
primarily due to fees paid to the corporate finance arm 
of the auditors’ firm in relation to the major new Public 
Private Partnership (PPP) contract gains by Viridor, 
agreed upon procedures and advisory services in 
relation to South West Water's PR14 submissions and 
pensions advisory services. The Committee 
considered that the external auditors were best placed 
to provide certain agreed upon procedures and 
advisory services in connection with South West 
Water's PR14 submissions because of their 
knowledge of South West Water's business, 
accounting policies and practices. Furthermore, 
Ofwat’s best practice guidance included an 
expectation of external auditors reporting in relation to 
the submissions. The Committee also considered that 
the external auditors were best placed to provide 
Group pension advisory services because of their 
relevant experience in the water sector. The 
Committee carefully considers the reasons for the 
engagement of the auditors’ firm in accordance with 
the process described above. The external auditors’ 
firm has only been engaged to undertake the non-
audit work on the basis that the Committee was fully 
satisfied that the continuing independence of the 
external auditors was maintained due to the 
safeguards followed by the auditors’ firm described in 
the previous section.

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Governance and remuneration

Corporate governance and internal control Continued

The Audit Committee Continued

PPP and similar contracts are of vital importance to the long-
term strategic development of Viridor and it is critical that Viridor 
is able to benefit from the best advice available in the market. 
The number of such contract opportunities is now declining, 
which would have led to a corresponding decline in fees 
payable to the corporate finance arm of the current external 
auditors. Nevertheless as described in the following section the 
current external auditors, subject to approval at the Company’s 
forthcoming AGM, will no longer be the external auditors to the 
Company from August 2014.

The Group Director of Finance regularly reports to the 
Committee on the extent of services provided to the Company 
by the external auditors and the level of fees paid. The fees paid 
to the external auditors’ firm for non-audit services and for audit 
services are set out in note 8 to the financial statements on 
page 120.

Audit firm tendering
Due to the decision of the Board to re-tender audit services for 
the Company in the current year rather than wait until the end of 
the 10-year period in 2015, the Committee approved an audit 
tender process recommended by the Group Director of Finance 
in September 2013. This process followed the notes on best 
practice in respect of audit tenders published by the Financial 
Reporting Council in July 2013. The process followed was:

•  initial identification of a selection criteria and assessment 

mechanism;

•  consideration of the candidates to be invited to tender 

including those outside the ‘Big Four’;

•  discussion with the potential auditors to ensure they were free 

to compete under independence rules;

•  design of a detailed tender document with input from the 

chairman of the Committee;

•  initial review of tenders received by the Group Director of 

Finance and his team involving the chairman of the 
Committee;

•  interviewing of the preferred candidates initially by the Group 
Director of Finance and the Group Financial Controller and 
then subsequently by the Committee followed by a 
recommendation to the Board on the preferred appointment; 
and

•  allowing for sufficient time for an orderly handover and 

transition involving the incoming auditors at key stages in the 
prior period’s audit.

Subject to approval at the forthcoming AGM the Board 
approved the appointment of Ernst & Young in February as the 
incoming auditors with effect from August 2014. Since February 
Ernst & Young have followed an orientation programme with key 
management in the Company and attended, with the current 
external auditors, the meeting of the Committee at which the 
preliminary results for the year were considered and discussed 
for recommendation to the Board.

Internal audit

The internal audit activities of the Group remain particularly 
important to the Committee. The Group has a long-standing 
and effective centralised internal audit function led by an 
experienced head of function who makes a significant 
contribution to the ability of the Committee to deliver its 
responsibilities.

A Group internal audit plan continues to be approved in 
September each year. It takes account of the activities to be 
undertaken by the external auditors and also the Group’s annual 
and ongoing risk management reviews. This approach seeks to 
ensure that there is a programme of internal and external audit 
reviews focused on key risk areas throughout the Group.

The Group Audit Manager reports quarterly to the Committee 
on audit reviews undertaken and their findings and there are 
regular information discussions and meetings between the 
Group Audit Manager and the Committee chairman. 

The areas of the business that received attention from Group 
internal audit over the past year included:

•  Pennon – Group treasury, Group treasury log audits, Group 
taxation and Group carbon management and reporting;
•  South West Water – customer service, accounts payable, 
payroll and related HR processes, cash processing, credit 
management and debt collection; and

•  Viridor – bank and cash management; Greater Manchester 
sub-contract process (Joint Venture); TPSCo (Joint Venture) 
processes; capital expenditure; payroll and related HR 
processes; purchasing and procurement; environmental 
provisioning revisit; and Project Enterprise (business 
transformation project).

Fair, balanced and understandable assessment
To enable the Committee to provide support to the 
Board in making its statement that it considered that the 
Company’s Annual Report and Accounts is fair, balanced and 
understandable (FBU) on page 61, the Committee initially 
received advice from its external auditors on an appropriate 
FBU assessment process.  It subsequently approved its 
own FBU process which had been prepared by the Group 
Company Secretary following consultation with the chairman 
of the Committee and the Group Director of Finance.  The 
FBU process took account of the Group’s well-documented 
verification process undertaken in conjunction with the 
preparation of the Annual Report & Accounts. This is in addition 
to the formal process carried out by the external auditors to 
enable the preparation of the independent auditors’ report 
which is set out on pages 97 to 101.
In preparing and finalising the 2014 Annual Report and 
Accounts the Committee considered a report on the actions 
taken by management in accordance with the FBU process and 
an FBU assessment undertaken by the subsidiary boards. This 
assisted the Committee in carrying out its own assessment and 
being able to advise the Board that it considered that the 
Annual Report and Accounts taken as a whole is fair, balanced 
and understandable and provides the information necessary for 
shareholders to assess the Company’s performance, business 
model and strategy.

66

Pennon Group Plc Annual Report 2014     
The Sustainability Committee

Members

Appointment  date

Attendance

Dinah Nichols 
(Committee 
chairman)*

Gill Rider  
(Committee 
chairman)

November 2006

September 2012

Martin Angle

December 2008

Gerard Connell

November 2006

Colin Drummond #

November 2006

Christopher 
Loughlin

November 2006

Ian McAulay

September 2013

4/4

6/6

6/6

6/6

4/4

6/6

2/2

* Retired in August 2013. Dinah Nichols was replaced as  

chairman by Gill Rider in August 2013. 

# Retired in September 2013.

In addition the Committee considered:

•  the 2013/14 Group, South West Water and Viridor 
sustainability reports; and the associated verifier's 
reports for 2013/14 and his recommendations for 
the 2014/15 reports

•  progress against the sustainability targets for 

2013/14

•  sustainability targets for 2014/15
•  the annual review of the coverage and 
appropriateness of Group policies.

•  Committee performance evaluation results
•  the Group’s participation in external benchmarking 

systems.

In reporting on sustainability, the Company has sought 
to comply with the Association of British Insurers' 
Guidelines on Responsible Investment Disclosure. The 
strategic report on pages 36 to 47 contains the 
Group's 2014 annual sustainability report.

The Sustainability Committee's duties, in the context 
of the requirement for companies to conduct their 
business in a responsible manner (in relation to 
environmental, social and governance (ESG) matters), 
are to review the strategies, policies, management, 
initiatives, targets and performance of the Pennon 
Group of companies in the areas of occupational 
health and safety and security; environment; 
workplace policies; non-financial regulatory 
compliance and the role of the Group in society.

During the year the Committee considered a wide 
range of matters in accordance with its terms of 
reference including:

•  developments and progress in carbon management 

and reduction

•  the Group’s pollution and compliance performance
•  division of responsibilities between the Pennon 
Group and South West Water Sustainability 
Committees

•  the impact of the Group's charitable donations and 

community support

•  the Group's health and safety performance and 

plans

•  the Group's workplace and other Group policies 

and performance.

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 www.pennonannualreport.co.uk/2014Governance and remuneration

Corporate governance and internal control Continued

The Nomination Committee

Diversity policy

The Board’s diversity policy confirms that the Board is 
committed to:

•  the search for Board candidates being conducted, and 

appointments made, on merit, against objective criteria and 
with due regard for the benefits of diversity on the Board, 
including gender;

•  satisfying itself that plans are in place for orderly succession of 
appointments to the Board and to senior management to 
maintain an appropriate balance of skills and experience 
within the Group and on the Board and to ensure progressive 
refreshing of the Board. In addition within the spirit of Principle 
B.2 of the UK Code, the Board will endeavour to achieve and 
subsequently maintain:-
 − a minimum of 25% female representation on the Board by 

2015; and

 − a minimum of 25% female representation on the Group’s 

senior management team by 2015.

Currently as disclosed with the Directors’ biographies on page 
52 the Group has 14% female representation at Board level. 
This represents a reduction from 25% when Dinah Nichols 
retired from the Board on 1 August 2013. The Board remains 
committed to achieving the 25% level by 2015.

In a workforce of around 4,500 at 31 March 2014 around 19% 
were women.

As well as its diversity policy the Group has a number of policies 
in place embracing workplace matters, including non-
discrimination and equal opportunities policies which are 
reported on separately in the strategic report.

The Committee is required by the Board to review and monitor 
compliance with the Board’s diversity policy and report on the 
targets, achievement against those targets and overall 
compliance in the Annual Report each year.

The Nomination Committee meets in accordance with an 
annual calendar to consider succession planning, equality and 
diversity reports and periodically as necessary to manage the 
Board appointment process and recommend to the Board 
suitable candidates for appointment as executive and non-
executive directors to the Board and also to the boards of 
South West Water and Viridor.

It is the practice of the Committee, led by the chairman, to 
appoint an external search consultancy to assist in board 
appointments to ensure that an extensive and robust search 
can be made for suitable candidates.

During the year the Committee considered:

•  its annual performance evaluation;
•  the appointment of a new Chief Executive, Viridor, and a 

chairman of the Viridor board;

•  reviewed succession plans throughout the Group
•  reviewed diversity and equality policies and practice 

throughout the Group.

The appointment of the Chief Executive, Viridor, was undertaken 
with the assistance of an external search consultant (Zygos), 
which had no other connection with the Company. After the 
year end the same external search consultant has assisted on a 
non-executive director appointment to the Board, which is 
expected to culminate in an appointment shortly.

Members

Appointment  date

Attendance

Kenneth Harvey 
(Committee chairman)

March 1997

Martin Angle

December 2008

Gerard Connell

October 2003

Dinah Nichols*

June 2003

Gill Rider

September 2012

*Retired in August 2013.

2/2

2/2

2/2

1/1

2/2

68

Pennon Group Plc Annual Report 2014    The Remuneration Committee

Directors’ remuneration report

The Directors’ remuneration report for 2013/14 is set 
out separately on pages 70 to 96. 

The Remuneration Committee meets in accordance 
with an annual calendar to consider remuneration 
matters in respect of the Group and in particular is 
responsible for:

•  advising the Board on the framework of executive 

remuneration for the Group; and

•  determining the remuneration and terms of 
engagement of the Chairman, the Executive 
Directors and senior management of the Group.

Members

Appointment date Attendance

Martin Angle 
(Committee  
chairman)

December 2008

Gerard Connell

October 2003

Dinah Nichols*

June 2003

Gill Rider

September 2012

*Retired in August 2013.

9/9

9/9

4/5

9/9

The Committee’s activities during the  
financial year

During the year the Committee dealt with the  
following matters:

•  annual review of the pay and benefits policies  
and practices for the staff below Board level in 
the Group;

•  annual executive salary review;
•  determining performance targets in respect of the 

annual incentive bonus plan for 2013/14;

•  reviewing final drafts of the Directors’ remuneration 
report for 2012/13 and recommending it to the 
Board for approval for inclusion in the 2013    
Annual Report; 

•  reviewing early drafts of the Directors’ remuneration 

report for 2013/14;

•  review and determination of the Group  

Chairman’s fee;

•  determining bonuses and deferred bonus awards 

pursuant to the Company’s annual incentive bonus 
plan in respect of the year 2012/13;

•  approving the terms of the appointment of the new 

non-executive chairman of Viridor;

•  approving the performance & co-investment plan 

awards for the year;

•  reviewing the annual performance evaluation results 

of the Committee;

•  approving the remuneration arrangements for the 

new chief executive, Viridor, and Executive Director 
of the Board;

•  approving the release of the 2010 deferred bonus 
share awards and the vesting of executive share 
options pursuant to the annual incentive bonus plan;

•  determining the outcome of the 2010 long-term 

incentive plan awards;

•  reviewing the operation of the annual incentive 

bonus plan and determining revised performance 
targets and the inclusion of malus and clawback 
provisions in the plan rules; and

•  determining subsidiary board non-executive  

director fees.

The Board approved this governance report set out on 
pages 49 to 53 and 56 to 69 on 23 June 2014. 

By Order of the Board

Ken Woodier 
Group General Counsel & Company Secretary 
23 June 2014

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Corporate governance and internal control
Table of contents

Annual Statement

Annual Statement from the Chairman of the Remuneration Committee 

Directors’ remuneration policy

Introduction 
Future policy table – Executive Directors 
Performance measures and targets 
Difference in remuneration policy for all employees 
Non-Executive Director future policy table 
Illustrations of applications of remuneration policy 
Approach to recruitment remuneration 
Dates of Directors’ service contracts/letters of appointment 
Service contracts & policy on payment for loss of office 
Statement of consideration of employment conditions elsewhere in the Company 
Statement of consideration of shareholder views 

Annual Report on Remuneration

Introduction 
Operation of the remuneration policy in 2014/15 
Single total figure table (Audited information) 
Annual bonus outturn for 2013/14 
Performance against performance conditions for LTIP vesting (Performance and Co-investment Plan) 
Total pension entitlements (Audited information) 
Director changes - additional information (Audited information) 
Non-Executive Director fees and benefits 
All employee, performance and other contextual information 
Performance graph and table 
Percentage change in remuneration of Director including the equivalent role of chief executive officer 
Relative importance of spend on pay 
Statement of Directors’ shareholding and share interests (Audited information) 
Shareholder dilution 
Scheme interests awarded during 2013/14 (Audited information) 
Advisors to the Remuneration Committee 
Statement of voting at General Meeting 

71

72
72
76
76
76
77
78
79
80
81
81

82
82
84
85
86
87
88
88
88
88
89
90
90
92
93
96
96

70

Governance and remunerationPennon Group Plc Annual Report 2014      
Annual Statement from Martin Angle,  
Chairman of the Remuneration Committee

shares were of a lower value to the value he has 
foregone with his previous employer. The shares will 
be released on the third anniversary of the date of the 
award subject to Mr McAulay remaining employed by 
the Company. No cash sign-on payments were made. 
Mr McAulay relocated from the US on joining the 
Company and received reimbursement of relocation 
costs.

Looking forward
During the year we reviewed our remuneration and 
benefits structure with the assistance of our 
independent remuneration consultants. To ensure that 
our Executive Directors incentives were focused on 
key performance targets for the Group we revised the 
corporate performance objectives for the annual 
incentive plan (details on page 83). We also introduced 
malus and clawback provisions in our bonus 
arrangements in accordance with best practice.

No other changes have been made to our 
remuneration package. In particular all maximum 
opportunities will remain the same in 2014/15.

Best practice reporting
The structure of our report reflects the new reporting 
requirements and the sections of this remuneration 
report are:

•  Directors’ remuneration policy – this is the 
Company’s proposed policy on Directors’ 
remuneration which is intended to apply from the 
2014 AGM. This part of the report is subject to a 
binding shareholder vote at this year’s AGM and 
after that at least every third year.

•  Annual report on remuneration – contains the 

remuneration of the Directors for the year 2013/14 
including the ‘single remuneration figure’ table 
providing a value for each element of remuneration 
for each Director, together with the details of the link 
between Company performance and remuneration 
during the year (pages 84 to 87). It also provides 
details of how our policy will be applied for 2014/15. 
This section of the report together with this letter is 
subject to an advisory shareholder vote at this year’s 
AGM.

The membership and the role of the Remuneration 
Committee including how it has operated during the 
year is set out separately in this Governance and 
remuneration section on page 69.

Last year the Remuneration Committee was pleased 
to note that 98% of shareholders approved the 
2012/13 Directors’ remuneration report and the 
Committee appreciates the continuing support of its 
shareholders.

In conclusion I hope you find our report this year  
informative and that we can rely on your vote in favour 
of the Annual report on remuneration and our 
proposed Directors’ remuneration policy for future 
years.

Martin Angle 
Remuneration Committee Chairman

Dear Shareholder
I am pleased to present the Directors’ remuneration 
report, on behalf of the Board. In accordance with the 
new remuneration reporting requirements this year 
shareholders will be asked to vote separately on both 
our remuneration policy and our annual report on 
remuneration.

Remuneration decisions for the year
In April 2013 the basic salaries of the Executive 
Directors increased by 2% except for the Chief 
Executive of Viridor, who retired at the end of 
September 2013, where his salary remained 
unchanged. The salary increases were in line with 
those across the organisation. For 2014/15 salaries 
were increased by 2.5%. These increases were in line 
with those awarded generally across the Group.

The bonus outturns for the Executive Directors for the 
year were between 42.6% and 85% of salary (with half 
deferred as set out on page 85). This reflects the 
achievements of the Group businesses in the year, the 
Company’s performance against corporate financial 
targets and the Executive Directors’ individual targets.

As regards the Company’s long-term incentive plan, 
the overall estimated outturn for awards vesting at the 
end of the three year period ending 31 March 2014 is 
28.3% of the maximum 100%. This reflects that the 
Company’s total shareholder return is estimated to 
exceed the waste/water comparator index 
performance by 5.7% but is expected to rank below 
the median of the FTSE 250.  

Board changes
Colin Drummond, Chief Executive of Viridor, retired 
from the Board on 30 September 2013 following 21 
years of service with the Company. As a good leaver, 
the Committee awarded him a part-year bonus based 
on the predetermined performance measures and 
targets, but pro-rated for his period of employment in 
the year. His outstanding deferred share awards were 
released to him. Awards under the long-term incentive 
plan were pro-rated and will be subject to 
performance measured at the normal time.  

In September 2013 Ian McAulay became Chief 
Executive of Viridor and joined the Board. His 
remuneration package is in line with those of the other 
Executive Directors, except that his salary has been 
set at an initially lower level with a view to providing for 
scope for increases depending on performance over 
the next two years. As part of the recruitment he was 
made an award of shares to the value of £112,000 to 
compensate him for share awards forfeited from his 
previous employer due to his resignation. These 

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Directors’ remuneration report Continued

Directors’ remuneration policy
Introduction
The remuneration policy described in this part of the report is 
intended to apply to the Company, subject to shareholder 
approval, following the date of the Company’s 2014 AGM which 
is scheduled to be held on 31 July 2014.

The Directors’ remuneration policy will be displayed on the 
Company’s website in the investor relations section, immediately 
after the 2014 AGM and will be available upon request from the 
Group Company Secretary.

Future policy table – Executive Directors
The table below sets out the elements of the total remuneration 
package for the Executive Directors which are comprised in this 
Directors' remuneration policy.  

How the components support 
the strategic objectives of the 
Company

How the component operates 
(including provisions for 
recovery or withholding of any 
payment)

Maximum potential value of 
the component

Description of framework used 
to assess performance

Base salary

Set at a competitive level to attract 
appropriate candidates to meet 
Company’s strategic objectives 
and to aid retention.

None, although individual and 
Company performance are one of 
the factors considered when 
reviewing salaries.

Salaries are generally reviewed 
annually and any changes are 
normally effective from 1 April each 
year. In normal circumstances 
salary increases will not be 
materially different to general 
employee pay increases but there 
may be exceptions such as where 
there has been the recruitment of 
a new executive director at an 
initially lower salary.

When reviewing salaries the 
Committee has regard to the 
following factors:

•  salary increases generally for all 
employees in the Company and 
the Group

•  market rates
•  performance of individual and 

the Company; and

•  other factors it considers 

relevant.

There is no overall maximum.

Benefits

Benefits are provided which are 
consistent with the market and 
level of seniority and which aid 
retention of key skills to assist in 
meeting strategic objectives.

Benefits currently include the 
provision of a company vehicle, 
fuel, health insurance and life 
assurance. Other benefits may be 
provided if the Committee 
considers it appropriate.

In the event that an Executive 
Director is required to relocate, 
relocation benefits may be 
provided.

None.

The cost of insurance benefits 
may vary from year to year 
depending on the individual’s 
circumstances.  

There is no overall maximum 
benefit value but the Committee 
aims to ensure that the total value 
of benefits remain proportionate.

72

Governance and remunerationPennon Group Plc Annual Report 2014    Directors’ remuneration policy Continued
Future policy table – Executive Directors Continued

How the components 
support the strategic 
objectives of the 
Company

How the component 
operates (including 
provisions for recovery or 
withholding of any 
payment)

Maximum potential value 
of the component

Description of framework 
used to assess 
performance

Annual bonus

Linked to achievement of 
key performance objectives 
aligned to the strategy of the 
Company.

The maximum bonus 
potential for each Director is 
100% of base salary. 

Performance targets relate to 
corporate and personal 
objectives which are 
reviewed each year. Normally 
at least 70% relates to 
financial targets or 
quantitative measures.

The measures, weighting 
and threshold levels may be 
adjusted for future 
performance years.

Following the financial year 
end the Committee, with 
advice from the Chairman of 
the Board and following 
consideration of the outturn 
against target by the 
chairman of the Audit 
Committee, assesses to 
what extent the targets are 
met and determines bonus 
levels accordingly. In doing 
so the Committee takes into 
account overall Company 
performance and may adjust 
the bonus upwards or 
downwards for any specific 
factors such as exceptional 
out-performance or under-
performance.

Annual bonuses are paid 
following finalisation of the 
financial results for the year 
to which they relate and paid 
usually 3 months after the 
end of the financial year.

A portion of any bonus is 
deferred into shares in the 
Company which are normally 
released after three years. 
Normally 50% is deferred. 
Any dividends on the shares 
during this period are paid to 
the Directors. 

The deferred bonus plan is 
operated in conjunction with 
the Company’s HMRC 
approved executive share 
option scheme (ESOS) on 
the basis that the pre-tax 
value of awards under both 
are the same as if the 
deferred bonus plan had 
operated alone.

For bonuses awarded in 
respect of the 2014/15 
financial year and going 
forward malus and clawback 
provisions apply which 
permit net cash bonuses 
and/or deferred bonus 
shares to be forfeited, repaid 
or made subject to further 
conditions where the 
Committee considers it 
appropriate in the event of 
any significant adverse 
circumstances, including (but 
not limited to) a material 
failure of risk management, 
serious reputational damage, 
a financial misstatement or 
misconduct. Clawback may 
be applied for the period of 
three years following 
determination of the cash 
bonus.

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Directors’ remuneration policy Continued
Future policy table – Executive Directors Continued

How the components support 
the strategic objectives of the 
Company

How the component operates 
(including provisions for 
recovery or withholding of any 
payment)

Long term incentive plan 
(Performance and co-investment plan)

Maximum potential value of 
the component

Description of framework used 
to assess performance

The current performance 
conditions are based on TSR with 
50% based on TSR against the 
water/waste peer group index 
(chosen because these 
companies are regarded as the 
Company’s key listed 
comparators) and 50% based on 
TSR against constituents of the 
FTSE 250 index (excluding 
investment trusts) (chosen 
because this is the FTSE index to 
which the Company belongs 
currently). No more than 30% of 
maximum vests for minimum 
performance.

The “underpin” evaluation includes 
consideration of environmental, 
social and governance (ESG) 
factors and safety performance as 
well as financial performance.

The Committee will keep the 
performance measures under 
review and may change the 
performance condition for future 
awards if this were considered to 
be aligned with the Company’s 
interests and strategic objectives. 
However, the Committee would 
consult with major shareholders in 
advance of any proposed material 
change in performance measures.

None.

Provide alignment to shareholders 
and to longer term Company 
performance.

The maximum annual award is 
100% of base salary. 

Annual grant of conditional shares 
(or equivalent). Share awards vest 
dependent upon the achievement 
of specific performance conditions 
measured over a performance 
period of no less than three years.

A grant is only made if the Director 
has acquired or is due to acquire 
co-investment shares equivalent 
to one-fifth of the value of the 
award.

Dividend equivalents (including 
dividend reinvestment) may be 
paid on vested awards. 

An “underpin” applies which 
allows the Committee to reduce or 
withhold vesting if the Committee 
is not satisfied with the underlying 
operational and economic 
performance of the Company.

Pension

Provides funding for retirement 
and aids retention of key skills to 
assist in meeting the Company’s 
strategic objectives.

Defined benefit pension 
arrangements are closed to new 
entrants.  Defined contribution 
pension arrangements are 
available to new staff since 2008. 
A cash allowance may be 
provided as an alternative and/or 
in addition where pension limits 
have been reached. 

The maximum annual pension 
contribution or cash allowance is 
20% of salary. For Executive 
Directors who commenced 
employment prior to April 2013 
the maximum annual pension 
contribution or cash allowance is 
30% of salary.

Legacy defined benefit pension 
arrangements will continue to be 
honoured. 

Whilst one Executive Director is a 
pension member there are no 
further prospective accruals in 
respect of defined benefit pension 
arrangements.

74

Governance and remunerationPennon Group Plc Annual Report 2014    Directors’ remuneration policy Continued
Future policy table – Executive Directors Continued

How the components 
support the strategic 
objectives of the 
Company

How the component 
operates (including 
provisions for recovery or 
withholding of any 
payment)

Maximum potential value 
of the component

Description of framework 
used to assess 
performance

All-employee share plans

To align interests of all 
employees with Company 
share performance.

Executive Directors may 
participate in HMRC 
approved all-employee plans 
on the same basis as 
employees.

The maximum is as 
prescribed under the relevant 
HMRC legislation governing 
the plans.

None.

Notes to the policy table

The Company also operates a shareholding policy.  
The way in which this currently operates is set out on 
page 91.

The Committee reserves the right to make any 
remuneration payments and payments for loss of 
office (including exercising any discretions available to 
it in connection with such payments) that are not in line 
with the policy set out in this report where the terms of 
the payment were agreed before the policy came into 
effect or at a time when the relevant individual was not 
a Director of the Company and, in the opinion of the 
Committee, the payment was not in consideration for 
the individual becoming a Director of the Company. 
For these purposes “payments” includes pension 
payments under legacy defined benefit pension plans 
and the satisfaction of awards of variable remuneration 
and, in relation to an award over shares, the terms of 
the payment are “agreed” at the time the award is 
granted.

The Performance and Co-Investment Plan (PCP) will 
be operated in accordance with the rules of the plan 
as approved by shareholders. The deferred bonus 
awards will be governed by the rules adopted by the 
Board from time to time.  In accordance with those 
rules the Committee has discretion in the following 
areas:

•  awards can be granted as forfeitable shares, 

conditional share awards, nil or nominal cost options 
or awards in other forms it determines has a 
substantially similar purpose or effect.  Awards may 
be settled in cash;

•  the Committee may adjust the number of shares 
under an award if there is a capitalisation, rights 
issue, subdivision, reduction or any other variation in 
the share capital, a demerger or special dividend or 
any other exceptional event which in the opinion of 
the Committee justifies an adjustment;

•  a performance condition applicable to a PCP award 
may be amended in accordance with its terms or if 
an event occurs which causes the Committee to 
consider that an amended performance condition 
would be appropriate (taking into account the 
interests of shareholders) and would be no less 
difficult to satisfy had the relevant event not 
occurred;

•  on a change of control or voluntary winding up of 
the Company, PCP awards may vest to the extent 
determined by the Committee having regard to the 
performance of the Company and the period of time 
that has elapsed since grant. Deferred bonus 
awards may vest early in full.  Alternatively, 
participants may have the opportunity, or be 
required, to exchange their awards for equivalent 
awards in another company although the 
Committee may decide in these circumstances to 
amend the performance conditions; and
•  the Committee has the discretion to treat a 

demerger, special dividend or other transaction that 
may affect the current or future value of awards as 
an early vesting event on the same basis as a 
change of control.

The Committee may make minor amendments to the 
policy (for example for regulatory, exchange control, 
tax or administrative purposes or to take account of a 
change in legislation) without obtaining shareholder 
approval for that amendment.

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Directors’ remuneration policy Continued

Notes to the policy table Continued
Performance measures and targets
The performance conditions for the annual incentive bonus plan 
are selected by the Committee each year to reflect key 
performance indicators for the Company and each year key 
metrics used by the Board to oversee the operation of the 
businesses. These targets are determined annually by the 
Committee following a review of the Company’s forecasts and 
market expectations. Targets may be adjusted by the 
Committee to take account of events such as significant capital 
transactions.

In respect of the current long-term incentive plan performance 
conditions the Committee chose the two total shareholder 
return measures as it believes that performance against these 
measures aligns the Executive Directors’ interests with those of 
shareholders including how successful performance is 
compared to both the general market and a bespoke sector 
peer group. 

Differences in remuneration policy for all employees
All administrative based employees of the Group are entitled to 
base salary and pension provision including life assurance. In 
addition all administrative staff in Pennon Group and South 
West Water and all senior and middle management staff in the 
operations functions in Viridor are entitled to participate in 
annual bonus arrangements, the levels of which are based on 
the seniority and responsibility of the role. Other benefits such 
as car allowance and medical insurance are generally available 
only to more senior employees at management level and above 
and long-term incentive share awards are only available to 
senior executives and Directors.  Generally senior executives 
and Directors receive a higher proportion of their total pay in the 
form of variable remuneration and share awards.

Future policy table – Non-executive 
Directors
The table below sets out the Company’s policy in respect of the 
setting of fees for Non-executive Directors.  

How the components support the 
strategic objectives of the Company

How the component operates

Maximum potential value of the 
component

Fees

Set at a market level to attract Non-Executive 
Directors who have appropriate experience 
and skills to assist in determining the Group’s 
strategy.

Fees are set by the Board with the Chairman’s 
fees being set by the Committee.  The relevant 
Directors are not present at the meetings when 
their fees are being determined.  

Total fees paid to Non-executive Directors will 
remain within the limits stated in the Articles of 
Association.

Non-executive Directors normally receive a 
basic fee and an additional fee for any specific 
Board responsibility such as membership or 
chairmanship of a Committee or occupying the 
role of Senior Independent Director.

In reviewing the fees the Board, or Committee 
as appropriate, consider the level of fees 
payable to Non-executive Directors in other 
companies of similar scale and complexity.

Benefits

Benefits for the Chairman are provided which 
are consistent with the market and level of 
seniority

Expenses incurred in the performance of 
non-executive duties for the Company may be 
reimbursed or paid for directly by the Company 
(including any tax due on the expenses).

None.

The Chairman’s benefits include the provision 
of a company vehicle, fuel and health 
insurance.

76

Governance and remunerationPennon Group Plc Annual Report 2014    Illustrations of applications of remuneration policy
The total remuneration for each of the Executive 
Directors that could result from the proposed 
remuneration policy in 2014/15 is shown below.

Minimum performance

100%

£531k

David Dupont – Group Director of Finance

Mid performance

Maximum performance

63%

40%

23%

14% £841k

30%

30%

£1,305k

Minimum performance

100%

£529k

Chris Loughlin – Chief Executive, South West Water

Mid performance

Maximum performance

63%

40%

23%

14% £839k

30%

30%

£1,303k

Minimum performance

100%

£452k

Ian McAulay – Chief Executive, Viridor

Mid performance

Maximum performance

61.5%

39%

24%

14.5%

£736k

30.5%

30.5%

£1,162k

£0k 

£250k 

£500k 

£750k 

£1,000k 

£1,250k 

£1,500k 

Fixed remuneration
Annual variable remuneration
Long-term variable remuneration

Scenario

Assumptions

Minimum performance

Fixed pay, which constitutes base salary, pension and benefits in kind. These values are made 
up of the salaries for 2014/15 (set out on page 82) and an estimate of the value of the benefits 
and pension.

Mid performance

Fixed pay and 50% of the maximum annual bonus and 30% of the maximum long term 
incentive award.

Maximum

Fixed pay and 100% vesting of the annual bonus and long term incentive awards.

No adjustments have been made for potential share price 
growth or payment of dividends. Benefits from all-employee 
schemes have also been excluded.

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Directors’ remuneration policy Continued

Approach to recruitment remuneration
When considering the appointment of Executive Directors the 
Committee seeks to balance the need to offer remuneration to 
attract candidates of sufficient calibre to deliver the Company’s 
strategy whilst remaining mindful of the need to pay no more 
than is necessary.  

Where possible, salaries may be set at an initially lower level 
with the intention of providing potential for higher than usual 
increases over the following two years to reflect experience 
gained and performance in the role. Other elements of 
remuneration would be in line with the Company’s policy set out 
in the in the future policy table on page 72.

The maximum variable pay opportunity on recruitment 
(excluding ‘buyouts’) would be in line with the future policy table 
on page 72.

The Committee may determine for the first year of appointment 
that any annual bonus will be subject to different weightings or 
objectives.

To facilitate recruitment it may be necessary to recompense a 
new Executive Director for the expected value of incentive 
rewards foregone with their previous employer (‘buyout’ 
awards). The Committee may make buyout awards under 
LR9.4.2 of the Listing Rules. The Committee will ensure that 
any such award would at a maximum match the value of the 
awards granted by the previous employer and be made only 
where a Director is able to demonstrate that a loss has been 
incurred from leaving his or her previous employment. Any 
buyout would take into account the terms of the arrangement 
forfeited, including in particular any performance conditions and 
the time over which they vest. The award would have time 
horizons which are in line with or greater than the awards 
forfeited.

For interim positions a cash supplement may be paid rather 
than salary (for example a Non-executive Director taking on an 
executive function on a short-term basis).

Where an employee is promoted to the position of Executive 
Director (including if an Executive Director is appointed following 
an acquisition or merger), pre-existing awards and contractual 
commitments would be honoured in accordance with their 
established terms.

Non-executive Directors fees would be in line with the policy set 
out in the table on page 76. 

78

Governance and remunerationPennon Group Plc Annual Report 2014    Dates of Directors’ service contracts/letters of 
appointment 

The dates of Directors’ service contracts and letters of 
appointment and details of the outstanding term are 
shown below.

Executive Directors

Date of service contract

Expiry date of service contract

Colin Drummond  

5 March 1992

David Dupont*

Chris Loughlin*

Ian McAulay*

2 January 2003

16 May 2006

2 August 2013

30 September 2013  
(retired on this date)

No expiry date 

No expiry date 

On normal retirement date at age 65 
(25 April 2030)

* Each of the Executive Directors’ service contracts is subject to 12 months notice on either side.

Non-executive Directors

Date of letter of appointment

Expiry date of appointment

Ken Harvey

1 April 2005

Ongoing – subject to 12 months notice 
from either side

Martin Angle

Gerard Connell

Dinah Nichols

Gill Rider

28 November 2008

30 November 2014

30 September 2003

31 July 2015

10 June 2003

22 June 2012

1 August 2013 (retired on this date)

30 August 2015

The policy is for Executive Directors’ service contracts 
to provide for 12 months notice from either side.  

The policy is for Non-executive Directors’ letters of 
appointment to contain three months notice period 
from either side and for the Chairman’s letter of 
appointment to contain a 12 months’ notice period 
from either side.

All Non-executive Directors are subject to annual 
re-election and are appointed for an initial three-year 
term.

Copies of Directors’ service contracts and letters of 
appointment are available for inspection at the 
Company’s registered office.  

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Directors’ remuneration policy Continued

Policy on termination of service agreements and payment 
for loss of office
In the event that the employment of an Executive Director is 
terminated, any compensation payable will be determined by 
reference to the terms of the service contract between the 
Company and the employee, as well as the rules of the various 
incentive plans as set out in the table below.

The Company’s policy is that Executive Directors’ service 
agreements normally continue until the Director’s agreed 
retirement date or such other date as the parties agree.  
Otherwise they are terminable on one year’s notice and provide 
no entitlement to the payment of a pre-determined amount on 
determination of employment in any circumstances.

There are no liquidated damages provisions for compensation 
on termination within Executive Directors’ service agreements. 
Taking into account the circumstances of any termination the 
Committee may determine that a payment in lieu of notice 
should be made. Any such payments would be restricted to 
salary and benefits. In these circumstances consideration 
would be given to phasing of payments and an individual’s duty 
and opportunity to mitigate losses. 

The Company may meet ancillary costs, such as outplacement 
consultancy and/or reasonable legal costs if the Company 
terminates the Executive Director’s service contract.

Annual bonus

Normally no bonus is payable unless an Executive Director is employed on the date of payment. 

In certain good leaver circumstances (death, disability, redundancy, retirement and any other circumstance at 
the Committee’s discretion) a bonus may be payable. Any such bonus would be based on performance and 
pro-rated to reflect the period of service with performance normally assessed at the same time as other 
employees. The Committee retains discretion to adjust the timing and pro-rating of any award to take account 
of any prevailing exceptional circumstances which they consider would be fair to the Company and to the 
employee. Share deferral would not normally apply.

Deferred shares  
(including ESOS)

Unvested awards would normally lapse upon cessation. In certain good leaver circumstances awards are 
released to participants on cessation of employment.

Performance and  
Co-investment Plan

Good leaver circumstances are death, injury, ill-health, disability, redundancy, retirement, the sale of the 
individual’s employing business or company out of the Group and any other circumstance at the Committee’s 
discretion.

Any unvested awards would normally lapse upon cessation of the individual’s employment within the Group. In 
certain good leaver circumstances awards vest to the extent determined by the Committee taking into 
account the extent to which the performance target has been satisfied, the extent to which the co-investment 
condition has been satisfied, the period of time elapsed since grant and such other factors as the Committee 
may deem relevant. Awards would normally vest on the original normal vesting date unless the Committee 
determines awards should vest earlier.

Good leaver circumstances are death, ill health, injury, disability, redundancy, retirement, the sale of the 
individual’s employing company or business out of the Group and any other circumstance at the Committee’s 
discretion.

All awards would lapse if a participant was summarily dismissed.

All-employee awards

Leavers will be treated in accordance with the HMRC approved rules.

Other awards

Where a buyout award is made recruitment leaver provisions would be determined at the time of award. The 
buyout award to Mr McAulay has the same leaver provisions as the deferred bonus plan. 

80

Governance and remunerationPennon Group Plc Annual Report 2014    Statement of consideration of employment 
conditions elsewhere in the Company
In setting executive remuneration the Committee not 
only takes account of employment market conditions, 
but also of the pay and benefits differentials across the 
Group. The Committee considers annual summary 
reports of workforce remuneration and the terms 
and conditions of employment within each operating 
company and has regard to these in setting salary and 
other benefits for the Executive Directors and senior 
management although these reports do not include 
comparison metrics.

The Committee does not consult with employees 
when drawing up the Directors’ remuneration policy 
but does take account of the Group-wide policy as 
described above.

Statement of consideration of shareholder views
The Committee has taken into account general good 
governance, best practice and shareholder views 
when formulating the remuneration policy.  Where 
there is a significant change to policy the Committee 
would consult with major shareholders. For example 
shareholders were consulted when the Performance & 
Co-investment Plan was introduced. The Company’s 
pay policy for Executive Directors has remained 
consistent for a number of years and has enjoyed 
shareholder support over that period.

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Annual report on remuneration

Introduction
This section sets out how the Company has applied its 
remuneration policy in the year, and details how the policy will 
be implemented for the year 2014/15. In accordance with 
section 439 of the Companies Act, this section will be put to an 
advisory vote at the Company’s AGM which is scheduled to be 
held on 31 July 2014.

Operation of the remuneration policy for 2014/15
During 2013 the Committee reviewed the incentive framework 
for Executive Directors. The key changes made were:
•  adjustment of the corporate performance objectives for the 

annual bonus to ensure that they were aligned with the areas 
of challenge in the strategy; and

•  as part of this review the Committee introduced malus and 
clawback arrangements in the annual bonus in accordance 
with best practice.

A summary of the specific remuneration arrangements for 
Executive Directors in 2014/15 is described below;

Base salary

Salary increases of 2.5%, generally in line with increases for all employees, effective 1 April 2014 except for Ian 
McAulay who received a 9.23% increase to reflect his performance in the role after joining in accordance with 
the Committee’s pay policy on recruitment as set out in the Directors’ remuneration policy on page 78. 

2014/15 salaries are:

•  David Dupont: £387,000
•  Chris Loughlin: £387,000
•  Ian McAulay: £355,000

Pension and benefits

No changes.  Defined contribution pension or salary supplement cash allowance of between 20% and 30%.

Annual bonus

No change to maximum opportunity of 100% of salary.

No change to operation of deferral.  50% of the bonus is delivered as deferred shares.

Following a review of the performance measures, annual bonus will be based on the following for 2014/15:

•  30% EPS (before deferred tax and exceptional net charges) performance 
•  30% personal strategic objectives
•  40% measures which are specific to the role including net debt, division operating profit, SIM performance 

and serviceability South West Water (SWW), EBITDA and JVs (Viridor).

More detail on the measures and weightings is provided on the following page. The objective was to ensure 
alignment to measures identified as key for each role with an appropriate balance between hard financial 
measures and objectives aligned to the strategic success of the business.

For bonuses from 2014/15 both malus and clawback will apply as described in the Remuneration policy report.

Performance and  
Co-Investment Plan (PCP)

No changes.

Awards of 100% of base salary.

Awards subject to co-investment of 20% of the award.

Performance measures:

•  50% TSR vs FTSE 250 (excluding investment trusts)
•  50% TSR vs a Water/Waste peer group index.
“Underpin” relating to overall Group performance.

Shareholding guidelines

No change.

100% of salary to be built up in the first five years of joining.

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Forward-looking performance targets
Details of the annual bonus framework that will apply for each Executive Director for 2014/15 are set out in the 
table below:

Group Director of Finance,  
David Dupont

EPS*

Net debt

30%

10%

Operating profit of SWW and Viridor

30% (15% each)

Personal

30%

40%

Chief 
Executive, 
SWW, Chris 
Loughlin

EPS*

Average SWW 
Directors’ 
performance:

(i) operating profit

(ii) SIM performance

(iii) Serviceability

(iv) Net debt

30%

30%

40%

Chief 
Executive, 
Viridor, Ian 
McAulay

EPS*

Average Viridor 
Directors’ 
performance:

(i) operating profit

(ii) Net debt

(iii) EBITDA+JVs

Personal

30%

Personal

30%

*EPS is before deferred tax and exceptional net charges

The specific bonus targets are considered to be 
commercially sensitive. However the Committee 
intends to disclose details of the targets set 

retrospectively to the extent they are not considered 
commercially sensitive. For the PCP (long-term 
incentive plan) the targets are set out below:

Threshold 

Maximum 

(30% of maximum vests)

(100% of maximum vests)

Water/Waste Index (50% of award)

Equal to index

15% above the index

FTSE 250 (excluding investment trusts) (50% of award)

Above 50th percentile

At or above 75th percentile

The Water/Waste Index will comprise:
•  Shanks Group
•  Séché Environnement
•  Suez Environnement

Non-executive Director fees

•  Severn Trent
•  United Utilities

•  National Grid
•  Veolia Environnement

Non-executive Director fees for 2014/15 are set out 
below. They include an increase of 2.5% approved by 
the Committee for the Chairman and an overall 2.5% 

for the other Non-executive Directors approved by the 
Board, all effective from 1 April 2014.

Role

Chairman

Basic Non-executive Director fee

Additional fees:

Additional fee for Chairman of the Audit Committee

Additional fee for Chairman of the Remuneration Committee

Additional fee for Chairman of the Sustainability Committee

Committee fee

Fees £

262,400

44,500

11,000

7,900

7,900

4,000

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Annual report on remuneration Continued

Single total figure of remuneration tables (Audited information)

Base salary/fees 

(£000)

Benefits 
(including 
Sharesave)

 Annual bonus 
(cash and 
deferred shares)

Performance 
and co-
investment plan

Pension

(£000)

Total 
remuneration

(£000)

(£000)

(£000)

(£000)

2
0
1
3
/
1
4

2
0
1
2
/
1
3

2
0
1
3
/
1
4

2
0
1
2
/
1
3

2
0
1
3
/
1
4

2
0
1
2
/
1
3

(iv)

2
0
1
3
/
1
4

2
0
1
2
/
1
3

2
0
1
3
/
1
4

2
0
1
2
/
1
3

2
0
1
3
/
1
4

2
0
1
2
/
1
3

Executive Directors

Colin 
Drummond, 
Chief 
Executive, 
Viridor (retired 
30 
September 
2013)

David 
Dupont, 
Group 
Director of 
Finance

Chris 
Loughlin, 
Chief 
Executive, 
South West 
Water

Ian McAulay, 
Chief 
Executive, 
Viridor 
(appointed 9 
September 
2013)

185

370 (i)

13

27

79

74

94

241

55

111

426

823

377

370

28

27

274

212

126

241

113

25

918

875

377

370

30

25

321

236

126

241

113

111

967

1,179

182

–

117(ii)

–

240(iii)

–

–

36

–

575

–

Non-executive Directors

Ken Harvey, 
Chairman

Gerard 
Connell

Dinah Nichols 
(retired 1 
August 2013)

Martin Angle

Gill Rider 
(appointed 1 
September 
2012)

256

248

25

24

62

60

20

59

57

57

58

31

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

281

272

62

60

20

59

57

57

58

31

(i) In 2012/13 Colin Drummond decided to forego his salary increase in the year and arranged for an equivalent sum (£11,000) to be paid into the Viridor staff welfare fund.  

The salary he received was therefore £359,000.

(ii) Benefits include reimbursement of relocation costs (including income tax) of £107,187.
(iii) For Ian McAulay £112,000 related to a buyout award as referred to on page 88.
(iv) Based on an estimated 28.3% vesting as referred to on page 86 and based on the Company’s share price of £7.695 as at 19 June 2014, together with an estimate of 

the  accrued dividends payable on the vesting shares.

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Annual bonus outturn for 2013/14
The performance targets set and the performance achieved in respect of the annual bonus for 2013/14 in 
respect of each Executive Director is set out below.  In line with the Committee’s policy 50% of any bonus is 
payable into shares except in the case of Colin Drummond who retired during the year.    

David Dupont

Measure

Weighting

Threshold

Target

Maximum

Actual 
outturn

Bonus 
outturn

EPS^

SWW PBT

Viridor PBT+

Net interest

40%

10%

10%

10%

35.9p

39.8p

45.8p

42.6p

27.1%

£138m

£145m

£160m

162.5m

£27.4m

£30.4m

£33.4m

£27.6m

No payout for below target.  Maximum payout for 
net interest of 5% below target.*

£53.9m

10%

0.4%

10%

Net debt

10%

No payout for below target.  Maximum payout for 
net debt of 2.5% below target.*

£2,194m

10%

Personal 
objectives

Total outturn

20%

Objectives relating to key finance business 
objectives for the Group.*

–

15%

72.5%

* Actual targets considered commercially confidential   + Before exceptional net charges   ^ EPS is before deferred tax and exceptional net charges.

Ian McAulay
Ian McAulay became Chief Executive of Viridor and joined the Board in September 2013.  Ian’s employment with 
the Company commenced on 9 September 2013 and the bonus percentage was paid in respect of total salary 
received in the year.

Measure

Weighting

Threshold

Target

Maximum

Actual 
outturn

Bonus 
outturn

EPS^

Viridor PBT+

Personal 
objectives

Total outturn 

20%

15%

65%

35.9p

39.8p

45.8p

42.6p

14.6%

£27.4m

£30.4m

£33.4m

£27.6m

0.65%

Personal objectives relating to developing role as 
new chief executive of Viridor*

–

54.75%

70%

*Actual targets considered commercially confidential   + Before exceptional net charges   ^ EPS is before deferred tax and exceptional net charges.

Colin Drummond

Colin Drummond retired on 30 September 2013.  The bonus percentage was paid in respect of total salary 
received in the year to this date.

Measure

Weighting

Threshold

Target

Maximum

Actual 
outturn

Bonus 
outturn

Viridor PBT 
(half-year 
results)

Personal 
objectives

Total outturn 

45%

£14.6m

£16.6m

£18.3m

£15.3m

8.6%

55%

Objectives relating to a range of targets concerning 
key Viridor activities and the handover to a new chief 
executive when appointed.*

–

34.0%

42.6%

*Actual targets considered commercially confidential

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Annual report on remuneration Continued

Annual bonus outturn for 2013/14 Continued
Chris Loughlin

Measure

Weighting

Threshold

Target

Maximum

Actual 
outturn

Bonus 
outturn

EPS^

40%

35.9p

39.8p

45.8p

42.6p

27.1%

The average of the bonus earned by the other Executive Directors of South West Water which 
relate to:

•  out-performance against operating costs;
•  profit before tax, capital expenditure and net debt targets of the company; 
•  the position the company achieves in the ‘Service Incentive Mechanism’  

of water and sewerage companies established by Ofwat; 

•  the achievement of a range of service standards set for the company by Ofwat; and
•  personal objectives relating to key initiatives, projects and compliance targets for  

40%

South West Water.*

40%

SWW PBT targets were £138 million to £160 million and were exceeded. Actual SWW PBT 
performance was £162.5 million.

In considering the outcome for this element the Committee exercised discretion in relation to 
the excellent performance in achieving ‘enhanced status’ for the SWW business plan with 
Ofwat. The increase in outturn in relation to this achievement was 10% of salary. The benefits 
of this assessment included:

•  an initial financial award of £11 million as an addition to the Regulatory Capital Value; and 
•  an enhanced total expenditure (Totex) menu with an enhanced sharing rate.

20%

Implementing South West Waters new strategies and projects and meeting 
compliance targets.*

–

18%

85.1%

SWW 
performance

Personal 
objectives

Total outturn

*Actual targets considered commercially confidential   ^ EPS is before deferred tax and exceptional net charges.

Performance & Co-investment Plan outturn 
for 2013/14
The PCP award included in the single figure table relates to the 
awards made on 1 July 2011, which are due to vest on 30 June 
2014.

50% of the awards will vest subject to the Company’s TSR 
performance measured against an index made up of the 
following six listed water and waste comparator companies. 
These companies were considered to be the Company’s key 
listed comparators:

•  Northumbrian Water Group
•  Shanks Group
•  Séché Environnement
•  Suez Environnement
•  Severn Trent
•  United Utilities

Northumbrian Water Group delisted from the London Stock 
Exchange in October 2011. The Committee therefore decided 
to include this company in the calculation of the index up to the 
date of delisting and exclude the company from the date of 
delisting. 

The remaining 50% of the awards will vest subject to the 
Company’s ranked TSR performance against the constituents 
of the FTSE 250 (excluding investment trusts). 

The calculation of TSR performance over the three year 
performance period (being 1 April 2011 to 1 April 2014) for the 
PCP awards was undertaken by Deloitte LLP for the 
Committee.

Vesting of the award is according to the schedule on the 
following page:

86

Governance and remunerationPennon Group Plc Annual Report 2014    Threshold

Maximum

(30% of maximum 
vests)

(100% of maximum 
vests)

Achievement in the 
period to 1 April 
2014*

Vesting outturn*

Water/Waste Index

Equal to index 

15% above the index

5.7% out 
performance

28.3%

(50% of award)

FTSE 250 (excluding 
investment trusts)

(50% of award)

TOTAL 

Above 50th percentile

At or above 75th 
percentile

35.3%

0%

28.3 %

Straight line vesting between points. 

For below threshold performance, 0% vests

* As the calculation requires averaging TSR performance over the first three months of the performance period and comparing it to the average 
over the three months following the end of the performance period (1 April 2014 to 30 June 2014) the achievement and the outturn is an estimate 
at the date of calculation (16 June 2014)

Vesting of the award is also subject to the ‘underpin’ described on page 74 which the Committee has 
determined to the date of this report would be satisfied.

Total pension entitlements (Audited information)

Defined benefit pension 
accrued at 31 March 2014(1) 
£000 p.a.

Normal retirement age

Description of additional 
benefits available to the 
Director on early retirement

Colin Drummond

David Dupont

134

140

Not applicable – Director retired

Not applicable – Director retired

Not applicable – Director in 
receipt of pension

Not applicable – Director in 
receipt of pension

(1) Colin Drummond and David Dupont are both pensioner members of Pennon Group’s schemes. Therefore the accrued pension shown is the actual 
pension in payment as at 31 March 2014.

No additional benefits will become receivable by a 
Director in the event that the Director retires early. 
David Dupont and Chris Loughlin had normal 
retirement dates of 60 but they have both reached 
agreement with the Company to continue in office 
subject to one year’s notice on either side. Ian 
McAulay’s normal retirement age is 65 which will be 
reached on 25 April 2030.

Colin Drummond and David Dupont were both 
pensioner members of the Pennon Group’s defined 
benefit pension arrangements during the year. Neither 
Director has a prospective entitlement to defined 
benefits or other arrangements which include such 
benefits.

Ian McAulay joined Pennon Group’s defined 
contribution arrangement during the year and received 
an overall pension benefit from the Company 
equivalent to 20% of his salary. Chris Loughlin is not a 
member of any of the Pennon Group’s pension 
schemes and receives a sum in lieu of pension 
entitlement equivalent to 30% of salary. David Dupont 
also receives a cash allowance of 30% of salary in lieu 
of ongoing pension. Colin Drummond received a 
similar cash allowance of 30% of salary in lieu of 
ongoing pension up to his retirement date of 30 
September 2013.

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Annual report on remuneration Continued

Director changes – additional information
Leaving arrangements – Colin Drummond (Audited 
information)
Colin Drummond retired on 30 September 2013. This followed 
21 years of service with the Company.  

resignation. These shares are of a lesser value to the value 
which was forgone. The shares will be released on the third 
anniversary of the date of the award subject to Mr McAulay 
remaining in employment with the Company, being a longer 
period that the time horizons of the awards forfeited. No cash 
sign-on payments were made.

The Committee determined that Mr Drummond’s retirement 
was a “good leaver” circumstance. Consequently he received a 
performance related annual bonus, pro-rated for his period of 
employment in the year which was not subject to share deferral 
and his outstanding deferred bonus awards were released to 
him. Under the rules of the PCP his PCP awards remain in force 
subject to performance conditions tested at the normal time 
and subject to pro-rating for time.

Mr Drummond received no payment in lieu of notice or 
compensation for loss of office. 

Upon his retirement as an executive director Mr Drummond was 
appointed non-executive chairman of the board of Viridor 
Limited. He received fees amounting to £45,000, health 
insurance to the value of £465 and expenses amounting to 
£1,582 in respect of this role for the remaining six months of the 
year.

Recruitment of Ian McAulay 
Ian McAulay joined the Board in September as an executive 
director and as Chief Executive of Viridor. His remuneration 
package is in line with those of the other Executive Directors, 
except that his salary has been set at an initially lower level with 
a view to providing for scope for increases depending on 
performance over the next two years.

As part of the recruitment he was made an award of shares to 
the value of £112,000 to compensate him for share awards and 
bonus forfeited from his previous employment due to his 

Mr McAulay also received the reimbursement of relocation costs 
from the US to the value of £107,187 (including income tax). 

Outside appointments
Executive Directors may accept one board appointment in 
another company. Board approval must be sought before 
accepting an appointment. Fees may be retained by the 
Director. Currently, no Executive Directors hold outside 
company appointments other than with industry bodies or 
governmental or quasi governmental agencies.  

Non-executive Director fees and benefits
The Chairman and the other Non-executive Directors’ fees were 
increased by 3.3% for 2013/14 compared to the previous year 
following an assessment of the appropriate up to date fee levels 
for directors in similar positions and taking account of the time 
commitment of each Director.

The Chairman’s benefits comprise of a company vehicle, fuel 
and private health insurance.

All employee, performance and other 
contextual information
Historical TSR and Executive Director remuneration
The graph below shows the value, over the five-year period 
ending on 31 March 2014, of £100 invested in Pennon Group 
on 31 March 2009 compared with the value of £100 invested in 
the FTSE 250 Index. This Index is considered appropriate as it 
is a broad equity market index of which the Company is a 
constituent.

Total shareholder return (TSR) 
TSR

Pennon
FTSE 250

2009

2010

2011

2012

2013

2014

YEAR

300

250

200

150

100

88

Governance and remunerationPennon Group Plc Annual Report 2014     
Equivalent chief executive officer remuneration 
As the Company does not have a Group CEO, the 
Committee has decided to provide historic single 
figure information in the form of the average 
remuneration of the Executive Directors. Their 
remuneration is considered to be the most appropriate 
to use for this exercise as they are the most senior 
executives in the Company.

Average Executive 
Director single figure 
of remuneration 
(£000)

Annual bonus payout 
(% of maximum)

LTIP vesting (% of 
maximum)(ii)

2009/10

2010/11

2011/12

2012/13

2013/14(i)

916

1,091

1,221

959

962

91.79

94.69

72.87

47.00

67.56

67.30

50.00

79.30

50.00

28.30

(i) Due to the change in the post holder of Chief Executive, Viridor, (Colin Drummond to Ian McAulay) in the year the total paid to both post holders has 
been included except the LTIP vesting which only Colin Drummond was eligible to receive. 
(ii) The LTIP vesting percentage excludes accrued dividends which are added on vesting.

Comparison of Executive Director remuneration to 
employee remuneration
The table below shows the percentage change 
between 2012/13 and 2013/14 in base salary, benefits 
and annual bonus for the average of the Executive 
Directors and all employees. 

The percentage increase in average remuneration for 
employees is calculated using wages and salaries 
(excluding share-based payments) of £134.3 million 
(2012/13 £134.3 million), analysed into the three 
components in the table and the average number of 
employees of 4,451 (2012/13 4,584) both as detailed 
in note 14 to the Group financial statements.

Percentage change in 
salary

Percentage change in 
benefits

Percentage change in 
annual bonus

Average Executive Director 
remuneration

All employees

1.08

2.76

142.31(i)

0.62

28.93

27.66

(i) This figure includes relocation costs for Ian McAulay. Without these costs the change would have been 2.5%.

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Annual report on remuneration Continued

Relative importance of spend on pay

Overall expenditure on pay1

Distributions to Ordinary 
shareholders

Distributions to perpetual/capital 
security holders

Purchase of property, plant and 
equipment (cash flow)

1 Excludes employer’s social security costs

2013/14
(£ million)

2012/13
(£ million)

Percentage change

157.9

103.9

20.3

346.7

155.5

96.0

–

397.2

+1.5

+8.2

N/A

-12.7

The above table illustrates the relative importance of spend on 
pay compared with distributions to shareholders and other 
Group outgoings. The distributions to perpetual capital security 
holders and the purchase of property, plant and equipment 
(cash flow) have been included as these were the most 
significant outgoings for the Company in the last financial year.

Share award and shareholding disclosures 
(Audited Information)

Share awards granted during 2013/14
The table below sets out details of share awards made in the 
year to Executive Directors. 

Executive Director

Type of interest

Basis of Award

Face value

Colin Drummond

PCP

100% of salary

David Dupont

Chris Loughlin

Colin Drummond

Deferred bonus / 
ESOS

50% of bonus 
awarded

David Dupont

Chris Loughlin

Ian McAulay

Buy-out award

Equivalent or lower 
value to awards 
forfeited

Sharesave (SAYE) awards were also made, as detailed on the next page.

£000

–

377

377

37

106

118

112

90

Percentage vesting 
at threshold 
performance

Performance 
period end date

30% of maximum

31 March 2016

n/a

4 August 2016

n/a

29 September 2016

Governance and remunerationPennon Group Plc Annual Report 2014    PCP awards were calculated using the share price at 
the date of grant (2 July 2013) which was £6.53 per 
share. Deferred bonus awards were calculated using 
the share price at the date of grant (5 August 2013) 
which was £6.93. The buy-out award was calculated 
using the share price at the deemed date of grant (30 
September 2013) which was £6.96.

The deferred bonus plan is operated in conjunction 
with the Company’s HMRC approved executive share 
option scheme (ESOS). This is on the basis that the 
aggregate pre-tax value of the awards made under 
both the annual bonus and the ESOS would be the 
same as they would have been if the bonus plan had 
operated alone. This is achieved by requiring that an 
amount of deferred shares, equal in value to any gain 
made on the exercise of ESOS options, is forfeited by 
the Directors at the end of the 3 year deferral period.

Directors’ shareholding and interest in shares
The Remuneration Committee believes that the 
interests of Executive Directors and senior 
management should be closely aligned with the 

interests of shareholders. To support this, the 
Committee operates shareholding guidelines. The 
Executive Directors are expected to build up a 
shareholding in the Company in accordance with the 
Company’s shareholding guideline which amounts to a 
shareholding interest equivalent to 100% of salary to 
be built up within the first five years of joining the 
Company at the rate of at least 20% per year by the 
end of each year. This level of shareholding is then 
expected to be maintained by each Director and is 
revalued each year in accordance with the then 
prevailing share price and the Executive Director’s 
salary.

The beneficial interests of the Executive Directors in 
the ordinary shares (40.7p each) of the Company as at 
31 March 2014 (or date of cessation, if earlier) and 31 
March 2013 together with their shareholding guideline 
obligation and interest are shown in the table below:

Unvested awards

Share 
interests 
(including 
connected 
parties) at 
31 March 
2014

Share 
interests 
(including 
connected 
parties) at 
31 March 
2013

Shareholding 
guideline

Shareholding 
guideline 
met?

Performance 
shares 
(subject to 
performance 
conditions)

SAYE

Deferred 
Bonus 
shares

ESOS

Buyout 
award

350,061

332,841

100%

350,194

316,415

100%

193,543

150,766

100%

No longer 
applicable 
–retired

Yes

Yes

58,634*

157,387

–

–

–

–

56,220

4,329

157,387

2,788

59,769

4,329

–

–

–

–

–

20%

In first year

–

–

–

–

16,091

Colin 
Drummond

David 
Dupont

Chris 
Loughlin

Ian 
McAulay

* Following his retirement on 30 September 2013 Colin Drummond’s continuing interest in performance shares has been pro-rated to the period he 
was employed during each restricted period. 

Since 31 March 2014, 3,512 additional Ordinary shares in the Company have been acquired by Chris Loughlin as a result of participation in the 
Company’s Scrip Dividend Alternative and the Company’s Share Incentive Plan; and 361 additional Ordinary shares in the Company have been 
acquired by David Dupont as a result of dividend reinvestment in an ISA. There have been no other changes in the beneficial interests or the non-
beneficial interests of the Directors in the Ordinary shares of the Company between 1 April 2014 and 19 June 2014.

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Annual report on remuneration Continued

Non-executive Directors’ shareholding

The beneficial interests of the Non-executive Directors, 
including the beneficial interests of their spouses, civil partners, 
children and step-children, in the ordinary shares (40.7p) of the 
Company, are shown in the table below:

Director

Ken Harvey

Martin Angle

Gerard Connell

Dinah Nichols 

Gill Rider

Shares held at 31 March 2014 

Shares held at 31 March 2013

26,209

–

4,271

4,549

2,500

26,209

–

4,098

4,549

–

There is no formal shareholding guideline for the Non-executive 
Directors; however they are encouraged to purchase shares in 
the Company.

Shareholder dilution

The Company can satisfy awards under all of its share plans 
with new issue shares or shares issued from Treasury up to a 
maximum of 10% of its issued share capital in a rolling ten year 
period to employees under all its share plans. Within this 10% 
limit the Company can only issue (as newly issued shares or 
from Treasury) 5% of its issued share capital to satisfy awards 
under discretionary or executive plans. The percentage of 
shares awarded within these guidelines and the headroom 
remaining available as at 20 June 2014 is as set out below:

Awarded

Headroom

Discretionary schemes

All schemes

1.44%

4.01%

3.56%

5.99%

Total 5%

Total 10%

92

Governance and remunerationPennon Group Plc Annual Report 2014     
Details of share awards

(a) Performance and co-investment plan (long-term 
incentive plan) 

In addition to the above beneficial interests, the 
following Directors have or had a contingent interest 
in the number of ordinary shares (40.7p each) of the 
Company shown below, representing the maximum 
number of shares to which they would become 
entitled under the plan should the relevant criteria be 
met in full: 

Director 
and  date 
of award 

Conditional 
awards  
held at  1 
April 2013 

Conditional 
awards 
made in 
year

Market 
price upon 
award in 
year

Vesting in 
year(i)

Value of 
shares 
upon 
vesting 
(before tax)   
£000

Conditional 
awards  
held at  31 
March 
2014

Date of 
end of 
period for 
qualifying 
conditions 
to be 
fulfilled

Colin Drummond

2/7/10

1/7/11

3/7/12

David Dupont

2/7/10

1/7/11

3/7/12

2/7/13

Chris Loughlin

2/7/10

1/7/11

3/7/12

2/7/13

63,186

51,432

48,145

63,186

51,432

48,145

–

–

–

–

–

–

546.00p

35,194

241

–

1/7/13

698.00p

768.50p

–

–

–

–

38,574(ii)

30/6/14

20,060(ii)

2/7/15

546.00p

35,194

241

–

1/7/13

698.00p

768.50p

–

–

–

–

–

–

51,432

30/6/14

48,145

2/7/15

57,810

1/7/16

–

57,810

653.00p

63,186

51,432

48,145

–

–

–

698.00p

768.50p

–

57,810

653.00p

546.00p

35,194

241

–

1/7/13

–

–

–

–

–

–

51,432

30/6/14

48,145

2/7/15

57,810

1/7/16

(i) 50% of the July 2010 award shares vested on 8 August 2013 at a market price of 683.55p per share. The total number of shares that vested 

included additional shares equivalent in value to such number of shares as could have been acquired by reinvesting the dividends which would 
otherwise have been received on the vested shares during the restricted period of three years. The balance of the award lapsed. 

(ii) Following retirement on 30 September 2013 Colin Drummond’s award shares have been pro-rated to the period of the restricted period he was 

employed by the Company.  The remainder of the awards lapsed.

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(b) Annual incentive bonus plan – deferred bonus shares (long-
term incentive element) 
The following Directors had or have a contingent interest in the 
number of ordinary shares (40.7p each) of the Company shown 
below, representing the total number of shares to which they 
have or would become entitled under the deferred bonus 
element of the annual incentive bonus plan (the bonus plan) at 
the end of the relevant qualifying period: 

Director and  
date of award 

Conditional 
awards  held 
at  1 April 
2013 

Conditional 
awards made 
in year

Market price 
upon award 
in year

Vesting in 
year

Value of 
shares upon 
vesting 
(before tax)  
£000

Conditional 
awards  held 
at  31 March 
2014 

Date of end 
of period for 
qualifying 
conditions to 
be fulfilled

Colin Drummond

27/7/10

27/7/11

27/7/12

5/8/13

David Dupont

27/2/10

27/7/10

27/7/11

27/7/12

5/8/13(1)

Chris Loughlin

27/2/10

27/7/10

27/7/11

27/7/12

5/8/13(1)

Ian McAulay

30/9/13(3)

27,091

23,079

12,823

–

–

–

572.50p

27,091(4)

725.00p

23,079(2)

754.50p

12,823(2)

–

5,339

693.00p

5,339(2)

755

25,938

22,365

18,532

–

–

–

–

524.50p

755(4)

572.50p

25,938(4)

725.00p

754.50p

–

15,323

693.00p

524.50p

1,261(4)

572.50p

25,133(4)

9

177

1,261

25,133

22,141

20,650

–

–

–

–

–

–

725.00p

754.50p

16,978

693.00p

16,091

696.00p

191

161

90

37

5

183

–

–

–

–

–

–

26/7/13

26/7/14

26/7/15

4/8/16

26/2/13

26/7/13

22,365

26/7/14

18,532

26/7/15

15,323

4/8/16

–

–

26/2/13

26/7/13

22,141

26/7/14

20,650

26/7/15

16,978

4/8/16

16,091

29/9/16

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(1) In addition to the awards made on 5 August 2013 the Directors also received options pursuant to the Company’s executive share option scheme (ESOS), details of 

which are set out on page 95. These awards were made in conjunction with the operation of the bonus plan, details of which are set out on page 73. 

(2) Following Colin Drummond’s retirement on 30 September 2013 these awards vested early at £6.992 per share as explained on page 88.
(3) This was a buy-out award to Ian McAulay following his appointment on 9 September 2013 as explained on page 88.
(4) These shares vested on 2 August 2013 at £7.052 per share.

94

Governance and remunerationPennon Group Plc Annual Report 2014    During the year the Directors received dividends on the 
above shares in accordance with the conditions of the 
bonus plan as follows:  

given for the additional ordinary shares (40.7p each) in 
the Company that he acquired since 31 March 2014 
given on page 91. 

Colin Drummond £8,124; David Dupont £16,354; 
Chris Loughlin £17,387.* 

*Chris Loughlin received his dividend in the form of 
ordinary shares (40.7p each) in the Company as a 
result of participation in the Company’s scrip dividend 
alternative and these shares are included in the figure 

(c) Executive Share Option Scheme (ESOS)

The following Directors had a contingent interest in the 
number of options shown in the ordinary shares (40.7p 
each) of the Company pursuant to the Company’s 
ESOS.  Further details relating to the operation of the 
scheme are set out on page 91.

Date of 
award 

Options 
held at 1 
April 2013

Granted 
in year

Exercised 
in year

Exercise 
price per 
share

Market 
price  
of each  
share on  
exercising

Market 
value of 
each 
share at 
31 March 
2014

Maturity 
Date

Options 
held at 31 
March 
2014

David Dupont

5/8/13

Chris Loughlin

5/8/13

–

–

4,329

4,329

–

–

693.00p

693.00p

–

–

742.50p

4,329

5/8/16

742.50p

4,329

5/8/16

(d) Sharesave scheme 
Details of options to subscribe for ordinary shares 
(40.7p each) of the Company under the all-employee 
sharesave scheme were: 

Date of 
grant

Options 
held at 1 
April 2013

Granted 
in year

Exercised 
in year

Exercise 
price per 
share

Market 
price of 
each 
share on 
exercising

Market 
value of 
each 
share at 
31 March 
2014

Options 
held at 31 
March 
2014

Exercise 
period/ 
maturity 
date

Colin Drummond*  

29/6/12

1,530

–

807

588.00p

756.00p

–

–

–

Chris Loughlin  

3/7/13

–

2,788

–

538.00p

–

742.50p

2,788

1/9/18 
– 28/2/19

* Option exercised early due to retirement. The balance has lapsed.

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Annual report on remuneration Continued

Advisors to the Remuneration Committee
During the year the Committee received advice or services 
which materially assisted the Committee in the consideration of 
remuneration matters from Ken Harvey, Chairman of the 
Company, Ken Woodier, Group General Counsel & Company 
Secretary, and from the following advisors who were appointed 
directly by the Committee:

•  Deloitte LLP on calculating the Company’s total shareholder 

return compared with two comparator groups for the 
Company’s long-term incentive plan, on remuneration trends 
and on the Committee’s review of the Executive Directors’ 
annual incentive bonus plan performance targets and 
subsequent to the year-end Deloitte LLP provided advice to 
the Committee on the form of the Directors’ remuneration 
report. Deloitte LLP’s fees in respect of advice which 

materially assisted the Committee during 2013/14 was 
£24,550. Deloitte LLP also provided tax, consulting and share 
scheme advice to the Company during the year. Deloitte LLP 
is a member of the Remuneration Consultants’ Group and as 
such voluntarily operates under the code of conduct in 
relation to executive remuneration consulting in the UK.  The 
Committee is satisfied that the advice they have received from 
Deloitte LLP has been objective and independent.

Statement of Voting at General Meeting
The table below sets out the voting by the Company’s 
shareholders on the resolution to approve the Directors’ 
remuneration report at the Annual General Meeting held on  
1 August 2013, including votes for, against and withheld.

For

Against

Total votes cast

Withheld

Total number of votes

% of votes cast

227,613,968

3,732,980

231,346,948

1,622,724

98.39%

1.61%

100%

–

A vote withheld is not counted in the calculation of the 
proportion of votes ‘for’ and ‘against’ a resolution.  

The Remuneration Committee is pleased to note that 98.39% of 
shareholders approved the 2012/13 Directors’ remuneration 
report.  The Committee appreciates the continuing support of its 
shareholders.

On behalf of the Board

Martin Angle 
Chairman of the Remuneration Committee 
23 June 2014

96

Governance and remunerationPennon Group Plc Annual Report 2014     
Independent auditors’ report
Independent auditors’ report to the members of  
Pennon Group Plc

Report on the financial statements
In our opinion:

•  the financial statements, defined below, give a true 
and fair view of the state of the Group’s and of the 
Parent Company’s affairs as at 31 March 2014 and 
of the Group’s profit and of the Group’s and Parent 
Company’s cash flows for the year then ended;
•  the Group financial statements have been properly 
prepared in accordance with International Financial 
Reporting Standards (IFRSs) as adopted by the 
European Union;

•  the Parent Company financial statements have been 

properly prepared in accordance with IFRSs as 
adopted by the European Union and as applied in 
accordance with the provisions of the Companies 
Act 2006; and

•  the financial statements have been prepared in 

accordance with the requirements of the Companies 
Act 2006 and, as regards the Group financial 
statements, Article 4 of the IAS Regulation.

This opinion is to be read in the context of what we 
say in the remainder of this report.

What we have audited

The Group financial statements and Parent Company 
financial statements (the “financial statements”), which 
are prepared by Pennon Group  Plc, comprise:

•  the Group and Parent Company balance sheets as 

at 31 March 2014;

•  the consolidated income statement and statement 
of comprehensive income for the year then ended;

•  the Group and Parent Company statements of 

changes in equity and cash flows statements for the 
year then ended; and

•  the notes to the financial statements, which include 
a summary of significant accounting policies and 
other explanatory information.

The financial reporting framework that has been 
applied in their preparation comprises applicable law 
and IFRSs as adopted by the European Union and, as 
regards the Parent Company, as applied in 
accordance with the provisions of the Companies Act 
2006.

What an audit of financial statements involves

We conducted our audit in accordance with 
International We conducted our audit in accordance 
with International Standards on Auditing (UK and 
Ireland) (ISAs (UK & Ireland)). An audit involves 
obtaining evidence about the amounts and disclosures 
in the financial statements sufficient to give reasonable 
assurance that the financial statements are free from 
material misstatement, whether caused by fraud or 
error. This includes an assessment of:

•  whether the accounting policies are appropriate to 
the Group’s and Parent Company’s circumstances 
and have been consistently applied and adequately 
disclosed;

•  the reasonableness of significant accounting 

estimates made by the directors; and 

•  the overall presentation of the financial statements. 
In addition, we read all the financial and non-financial 
information in the Annual Report and Accounts (the 
“Annual Report”) to identify material inconsistencies 
with the audited financial statements and to identify 
any information that is apparently materially incorrect 
based on, or materially inconsistent with, the 
knowledge acquired by us in the course of performing 
the audit. If we become aware of any apparent 
material misstatements or inconsistencies we consider 
the implications for our report.

Overview of our audit approach
Materiality
We set certain thresholds for materiality. These 
helped us to determine the nature, timing and extent 
of our audit procedures and to evaluate the effect of 
misstatements, both individually and on the financial 
statements as a whole. 
Based on our professional judgement, we determined 
materiality for the Group financial statements as a 
whole to be £10 million. This represents 5% of the 
profit before tax adjusted for exceptional items, which 
in our view was the most relevant measure of the 
business’s operations.
We agreed with the Audit Committee that we would 
report to them misstatements identified during our 
audit above £0.5 million as well as misstatements 
below that amount that, in our view, warranted 
reporting for qualitative reasons.

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Financial state m ents

97

 www.pennonannualreport.co.uk/2014Independent auditors’ report Continued
Independent auditors’ report to the members  
of Pennon Group Plc 
Overview of the scope of our audit
The Group is structured as two business operations, being 
water and sewage and waste management. The Group financial 
statements are a consolidation of three reporting units, 
comprising the Group’s two operating businesses and 
centralised functions. 

In establishing the overall approach to the Group audit, we 
determined the type of work that needed to be performed at the 
reporting units to be able to conclude whether sufficient 
appropriate audit evidence had been obtained as a basis for our 
opinion on the Group financial statements as a whole.

Accordingly we identified that, in our view, both of the Group’s 
operating businesses required an audit of their complete 
financial information due to their size, together with the Group 
centralised functions. These accounted for 100 percent of 
Group revenue and Group profit before tax adjusted for 
exceptional items.

The component audit teams working on the operating 
businesses were both led by the Group engagement partner, 
and work on the centralised functions was performed directly by 
the Group engagement team.

Areas of particular audit focus
In preparing the financial statements, the directors made a 
number of subjective judgements, for example in respect of 
significant accounting estimates that involved making 
assumptions and considering future events that are inherently 
uncertain. We primarily focused our work in these areas by 
assessing the directors’ judgements against available evidence, 
forming our own judgements, and evaluating the disclosures in 
the financial statements.

In our audit, we tested and examined information, using 
sampling and other auditing techniques, to the extent we 
considered necessary to provide a reasonable basis for us to 
draw conclusions. We obtained audit evidence through testing 
the effectiveness of controls, substantive procedures or a 
combination of both. 

We considered the following areas to be those that required 
particular focus in the current year. This is not a complete list of 
all risks or areas of focus identified by our audit. We discussed 
these areas of focus with the Audit Committee. Their report on 
those matters that they considered to be significant issues in 
relation to the financial statements is set out on page 64. 

Area of focus

How the scope of our audit addressed the area of focus

Impairment of goodwill, investment and long-lived 
assets of Viridor

We focused on this area because, as set out in the critical 
accounting judgements and estimates in note 4, the 
determination of whether or not an impairment charge of either 
the investment in the waste management business, the long 
lived assets within the waste management business, or the 
associated goodwill was necessary involved complex and 
significant judgements about the future results of the waste 
management business.

The goodwill arose principally from a series of acquisitions in 
the waste business. The waste management segment is 
considered to be an integrated business and this is the lowest 
level to which goodwill is allocated, monitored and tested by 
management.

The directors recorded an impairment charge of £42.9 million  
to the assets within the waste management business, which 
was treated as an exceptional item.

We needed to obtain evidence for the remaining  assets and 
the associated £339.3 million of goodwill in this part of the 
business. 

We evaluated the directors’ future cash flow forecasts, and the process by which 
they were drawn up, including comparing them to the latest Board approved budgets 
and strategic plans, and testing the underlying calculations. We challenged:

•  the directors’ key assumptions for short-term growth rates in the forecasts by 
comparing them to historical results and the prospects for the business and 
industry;

•  the directors’ key assumptions for long-term growth rates in the forecasts by 
comparing them to historical results, economic and industry forecasts; and

•  the discount rate by assessing the cost of capital for the company and 

comparable organisations, forming a view of risk premiums as appropriate.

We also performed sensitivity analysis on the key assumptions including recyclate 
margins, electricity prices, discount rates, the level of corporate overheads and landfill 
capital expenditure.

Having ascertained the extent of change in those assumptions that either individually 
or collectively would be required for the investments, assets and goodwill to be 
impaired, we considered the likelihood of such a movement in those key assumptions 
arising.

We discussed the progress of the construction and takeover of waste plants under 
construction and any potential exposure, being landfill diversion penalties and  claims 
from and against the contractors, with senior Group management and the in-house 
legal experts.

We also needed to assess the carrying value of the investment 
carried in the Parent Company balance sheet.

We evaluated the appropriateness of the associated disclosures including the 
treatment of the impairment charge as an exceptional item.

Environmental provisions

As noted in the critical accounting estimates in note 4, 
estimates are made for aftercare and restoration costs for each 
landfill site.

We focused on this area because the associated costs are 
material to the financial statements and require judgement in 
assessing the appropriate accounting treatment for this year.

An increase of £5.7 million to the provision was treated as an 
exceptional item.

We used our specialist knowledge of environmental issues to evaluate the directors’ 
future cost assumptions, detailed plans for capital expenditure and to test the 
underlying calculations. 

The key areas of challenge included:

•  the directors’  assumptions for the provision of aftercare and restoration; and
•  the inflation and discount rates used.
We also challenged the treatment of the additional  aftercare provision as an 
exceptional item due to its size and nature.

98

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Area of focus

Accounting for service concession arrangements

We focused on this area within the waste management business 
as the accounting for long term projects under IFRIC 12 ‘service 
concession arrangements’ can be complex. 

As the Group expands the EfW portfolio within the waste 
business it is required to review the associated long-term 
contracts to assess whether these fall within the scope of IFRIC 
12 which could mean that the Group recognises the 
consideration received from the local authority as either a 
financial asset or intangible asset rather than recognising a 
tangible fixed asset under construction.

The amounts are material and significant judgements are 
required in assessing the appropriate accounting treatment for 
the recording of revenue and associated assets.

Bad debt provisions

As noted in the critical accounting estimates in note 4, estimates 
are made for the level of bad debts.

We focused on this because the provisions for bad debts within 
the water and sewage business are material to the financial 
statements and require judgement in assessing the appropriate 
level of provision.

Provision for tax liabilities

As noted in the critical accounting estimates in note 4, estimates 
are made with respect to the tax position for prior fiscal years not 
yet agreed with the tax authorities.

We focused on this area because there are historical open tax 
positions that are both material to the financial statements and 
require judgement in assessing the appropriate accounting 
treatment for this year.

Fraud in revenue recognition

ISAs (UK & Ireland) presume there is a risk of fraud in revenue 
recognition because of the pressure management may feel to 
achieve the planned results. We focused on this area because, 
as set out in note 4 on critical accounting judgements and 
estimates, there is a significant level of judgement in areas such 
as estimating the level of revenue for metered customers in the 
water and sewage business and in relation to long-term 
contracts  in the waste management business.

Risk of management override of internal controls

ISAs (UK & Ireland) require that we consider this.

How the scope of our audit addressed the area of 
focus

We evaluated the Group’s process for applying IFRIC 12 and 
reviewed the associated contracts to assess whether these 
fall within the scope of IFRIC 12 and where necessary tested 
the associated IFRIC 12 accounting models.

We assessed the impact of any significant short term 
changes in the construction or operating phases on the long 
term assumptions in the models. We focused in particular on 
the allocation of revenue and profit margin between the 
various phases of the contracts.

We identified and challenged the key assumptions and 
judgements made by management in their calculation of the 
bad debt provision. 

The key area of challenge being the level of provision applied 
to different customer payment profile categories  which we 
have challenged based on historical collection rates, industry 
experience, macro-economic factors and through sensitivity 
analysis of provision rates.

We requested and read the latest correspondence between 
the Group and HM Revenue and Customs.

We discussed the potential tax exposure with senior Group 
management, including the basis and evidence for their 
positions with the Group’s in-house tax specialists. 

We used our experience and specialist tax knowledge to 
independently challenge the evidence described above. 

As the foundation of the evidence we obtained regarding the 
revenue recognised during the year, we evaluated the 
relevant IT systems and tested the internal controls over the 
completeness, accuracy and timing of revenue recognised in 
the financial statements. We also tested journal entries 
posted to revenue accounts to identify unusual or irregular 
items. 

For metered revenue we evaluated the assumptions, being 
that average past usage is indicative of current unbilled usage 
and tested the methodology including seasonality 
adjustments as well as considering accuracy of previous 
judgements.

For a sample of long-term contracts we read the relevant 
contracts and checked the models used to calculate the 
revenue recorded.

For all other revenue, we tested a sample back to supporting 
documentation for revenue recognition.

We assessed the overall control environment of the Group, 
including the arrangements for staff to “whistle-blow” 
inappropriate actions, and interviewed senior management 
and the Group’s internal audit function. We examined the 
significant accounting estimates and judgements relevant to 
the financial statements for evidence of bias by the directors 
that may represent a risk of material misstatement due to 
fraud.  In addition we carried out unpredictable audit 
procedures in areas that may be susceptible to fraud. We 
also tested a sample of journal entries.

Strategic overvie w
S o uth  W est  W ater
Virid or
Gro u p
G overnance
Financial state m ents

99

 www.pennonannualreport.co.uk/2014Independent auditors’ report Continued
Independent auditors’ report to the members  
of Pennon Group Plc 

Other matters on which we are required to 
report by exception
Adequacy of accounting records and information and 
explanations received
Under the Companies Act 2006 we are required to report to 
you if, in our opinion:

•  we have not received all the information and explanations we 

require for our audit; or

•  adequate accounting records have not been kept by the 

Parent Company, or returns adequate for our audit have not 
been received from branches not visited by us; or

•  the Parent Company financial statements and the part of the 

Directors’ Remuneration Report to be audited are not in 
agreement with the accounting records and returns.

We have no exceptions to report arising from this responsibility.

Directors’ remuneration
Under the Companies Act 2006 we are required to report to 
you if, in our opinion, certain disclosures of directors’ 
remuneration specified by law have not been made. We have 
no exceptions to report arising from this responsibility. 

Going Concern
Under the Listing Rules we are required to review the directors’ 
statement, set out on page 60, in relation to going concern. We 
have nothing to report having performed our review.

As noted in the directors’ statement, the directors have 
concluded that it is appropriate to prepare the Group’s and 
Parent Company’s financial statements using the going concern 
basis of accounting. The going concern basis presumes that 
the Group and Parent Company have adequate resources to 
remain in operation, and that the directors intend them to do so, 
for at least one year from the date the financial statements were 
signed. As part of our audit we have concluded that the 
directors’ use of the going concern basis is appropriate.

However, because not all future events or conditions can be 
predicted, these statements are not a guarantee as to the 
Group’s and the Parent Company’s ability to continue as a 
going concern.

Opinions on matters prescribed by the 
Companies Act 2006
In our opinion:

•  the information given in the Strategic Report and the 

Directors’ Report for the financial year for which the financial 
statements are prepared is consistent with the financial 
statements;

•  the part of the Directors’ Remuneration Report to be audited 

has been properly prepared in accordance with the 
Companies Act 2006; and

•  the information given in the Corporate Governance Statement 
set out on pages 59 to 61 in the Annual Report with respect 
to internal control and risk management systems and about 
share capital structures is consistent with the financial 
statements.

100

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Corporate Governance Statement
Under the Companies Act 2006, we are required to 
report to you if, in our opinion a corporate governance 
statement has not been prepared by the Parent 
Company. We have no exceptions to report arising 
from this responsibility.

Under the Listing Rules we are required to review the 
part of the Corporate Governance Statement relating 
to the Company’s compliance with nine provisions of 
the UK Corporate Governance Code (‘the Code’). We 
have nothing to report having performed our review.

On page 61 of the Annual Report, as required by the 
Code Provision C.1.1, the directors state that they 
consider the Annual Report taken as a whole to be fair, 
balanced and understandable and provides the 
information necessary for members to assess the 
Group’s performance, business model and strategy. 

On page 64, as required by C.3.8 of the Code, the 
Audit Committee has set out the significant issues that 
it considered in relation to the financial statements, and 
how they were addressed. Under ISAs (UK & Ireland) 
we are required to report to you if, in our opinion:

•  the statement given by the directors is materially 
inconsistent with our knowledge of the Group 
acquired in the course of performing our audit; or
•  the section of the Annual Report describing the work 

of the Audit Committee does not appropriately 
address matters communicated by us to the Audit 
Committee.

We have no exceptions to report arising from this 
responsibility.

Other information in the Annual Report
Under ISAs (UK & Ireland), we are required to report to 
you if, in our opinion, information in the Annual Report 
is:

•  materially inconsistent with the information in the 

audited financial statements; or

•  apparently materially incorrect based on, or 

materially inconsistent with, our knowledge of the 
Group and Parent Company acquired in the course 
of performing our audit; or

•  is otherwise misleading.
We have no exceptions to report arising from this 
responsibility.

Responsibilities for the financial 
statements and the audit
Our responsibilities and those of the directors
As explained more fully in the Directors’ 
Responsibilities Statement set out on page 60, the 
directors are responsible for the preparation of the 
Group and Parent Company financial statements and 
for being satisfied that they give a true and fair view. 

Our responsibility is to audit and express an opinion 
on the Group and Parent Company financial 
statements in accordance with applicable law and 
ISAs (UK & Ireland). Those standards require us to 
comply with the Auditing Practices Board’s Ethical 
Standards for Auditors. 

This report, including the opinions, has been prepared 
for and only for the Company’s members as a body in 
accordance with Chapter 3 of Part 16 of the 
Companies Act 2006 and for no other purpose. We 
do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other 
person to whom this report is shown or into whose 
hands it may come save where expressly agreed by 
our prior consent in writing.

David Charles (Senior Statutory Auditor) for and on 
behalf of PricewaterhouseCoopers LLP  
Chartered Accountants and Statutory Auditors 
Bristol

23 June 2014

Strategic overvie w
S o uth  W est  W ater
Virid or
Gro u p
G overnance
Financial state m ents

101

 www.pennonannualreport.co.uk/2014Consolidated income statement
For the year ended 31 March 2014

Before 
exceptional 
items 
2014 
£m

1,321.2

Notes

6

8

(161.4)

(111.6)

(640.9)

(149.8)

257.5

43.3

(97.2)

(53.9)

3.7

207.3

(9.5)

197.8

182.2

15.6

6

9

9

9

21

6

10

12

Revenue 

Operating costs 
Manpower costs 

Raw materials and consumables used 

Other operating expenses 

Depreciation, amortisation and impairment

Operating profit 
Finance income 

Finance costs 

Net finance costs

Share of post-tax profit from joint ventures 

Profit before tax 
Taxation (charge)/credit

Profit for the year 
Attributable to: 

Ordinary shareholders of the parent

Perpetual capital security holders
Earnings per ordinary share  
(pence per share) 

– Basic 

– Diluted 

Exceptional 
items 
(Note 7) 
2014 
£m

Before 
exceptional 
items 2013 
(Restated 
note 5)
£m

Exceptional 
items 
(Note 7)
2013
£m

Total 
2014 
£m

1,321.2

1,201.1

–

–

–

(161.4)

(111.6)

(5.7)

(646.6)

(42.9)

(48.6)

–

–

–

–

(192.7)

208.9

43.3

(97.2)

(53.9)

3.7

(48.6)

158.7

8.9

(0.6)

(39.7)

158.1

–

–

–

(104.9)

(84.0)

(188.9)

15.4

(2.9)

12.5

–

(176.4)

36.2

(140.2)

(159.3)

(125.2)

(521.8)

(149.2)

245.6

95.3

(156.7)

(61.4)

5.8

190.0

(29.2)

160.8

(39.7)

142.5

–

15.6

160.8

(140.2)

–

–

38.8

38.6

Total
2013
(Restated 
note 5)
£m

1,201.1

(159.3)

(125.2)

(626.7)

(233.2)

56.7

110.7

(159.6)

(48.9)

5.8

13.6

7.0

20.6

20.6

–

5.7

5.7

Consolidated statement of comprehensive income
For the year ended 31 March 2014

Before 
exceptional 
items 
2014 
£m

Exceptional 
items 
(Note 7) 
2014 
£m

Notes

Before 
exceptional 
items 2013 
(Restated 
note 5)
£m

Total 
2014 
£m

Exceptional 
items 
(Note 7)
2013
£m

Total
2013
(Restated 
note 5)
£m

Profit for the year

197.8

(39.7) 158.1

160.8

(140.2)

20.6

Other comprehensive income/ (loss)

Items which will not be reclassified to profit or loss

Actuarial gains/(losses) relating to retirement  
benefit obligations

Income tax on items that will not be reclassified

31 

10, 32

Total items that will not be reclassified to profit or loss

Items that may be reclassified subsequently to profit or loss

Share of other comprehensive income from joint ventures

21

Cash flow hedges

Income tax on items that may be reclassified

10, 32

Total items that may be reclassified subsequently to profit or loss

Other comprehensive income/ (loss) for the 
year net of tax

37 

Total comprehensive income for the year

Total comprehensive income attributable to: 

Ordinary shareholders of the parent

Perpetual capital security holders

The notes on pages 107 to 158 form part of these financial statements. 

26.2

(10.2)

16.0

4.8

    32.8

(7.0)

30.6

46.6

244.4

228.8

15.6

102          

–

–

–

–

–

–

–

–

26.2

(10.2)

16.0

4.8

32.8

(7.0)

30.6

46.6

(6.0)

–

 (6.0)

2.7

(0.9)

0.7

2.5

(3.5)

–

–

–

–

2.9

(0.7)

2.2

2.2

(39.7) 204.7

157.3

(138.0)

(6.0)

–

(6.0)

2.7

2.0

–

4.7

(1.3)

19.3

(39.7) 189.1

–

15.6

157.3

(138.0)

19.3

–

–

–

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Balance sheets
At 31 March 2014

Assets

Non-current assets
Goodwill

Other intangible assets

Property, plant and equipment

Other non-current assets 

Deferred tax assets

Derivative financial instruments

Investments in subsidiary undertakings

Investments in joint ventures

Current assets
Inventories

Trade and other receivables

Financial assets at fair value through profit

Derivative financial instruments

Current tax recoverable

Cash and cash deposits

Liabilities

Current liabilities
Borrowings

Derivative financial instruments

Trade and other payables

Current tax liabilities

Provisions

Net current assets/(liabilities) 

Non-current liabilities
Borrowings

Other non-current liabilities

Financial liabilities at fair value through profit

Derivative financial instruments

Retirement benefit obligations

Deferred tax liabilities

Provisions

Net assets

Shareholders’ equity
Share capital

Share premium account

Capital redemption reserve

Retained earnings and other reserves

Total shareholders’ equity
Perpetual capital securities

Total equity

16

17

18

20

32

24

21

21

22

23

25

24

26

29

24

27

28

33

29

30

25

24

31

32

33

34

35

36

37

38

Group

2013
(Restated 
note 5)
£m

2012
(Restated 
note 5)
£m

Notes

2014 
£m

339.3

30.6

3,450.4

230.3

–

25.9

–

0.1

339.3

13.7

326.5

22.0

3,278.6

3,083.6

183.3

138.4

–

31.0

–

0.1

–

21.9

–

0.1

Company

2013
(Restated 
note 5)
£m

2012
(Restated 
note 5)
£m

–

–

0.2

502.5

2.1

–

–

–

0.2

352.0

4.4

–

 2014 
£m

–

–

0.2

834.0

1.3

0.2

1,323.3

1,323.3

1,172.1

–

–

–

4,076.6

3,846.0

3,592.5

2,159.0

1,828.1

1,528.7

12.1

278.2

0.4

2.6

–

613.1

906.4

(273.9)

(20.8)

(298.8)

(37.7)

(33.3)

(664.5)

241.9

10.5

267.6

1.2

10.5

–

634.5

924.3

(138.6)

(21.7)

(276.7)

(66.9)

(41.9)

(545.8)

378.5

9.0

238.5

0.5

9.7

–

425.3

683.0

(325.5)

(16.6)

(242.5)

(60.3)

(26.3)

(671.2)

11.8

–

11.4

–

–

–

326.7

338.1

–

136.3

–

9.7

–

398.9

544.9

–

91.7

–

8.9

2.6

158.9

262.1

(407.5)

(357.1)

(534.4)

 (2.4)

(7.4)

(1.1)

–

(418.4)

(80.3)

–

(7.7)

(18.9)

–

(383.7)

161.2

–

(10.8)

–

–

(545.2)

(283.1)

(2,533.2)

(2,504.6)

(2,204.4)

(691.3)

(692.7)

(356.8)

(77.9)

(23.0)

(31.5)

(99.6)

(245.1)

(170.7)

(76.9)

(16.7)

(32.0)

(89.4)

(279.5)

(76.3)

(8.7)

–

(0.1)

(6.2)

–

–

(8.7)

(8.7)

–

–

–

–

(7.9)

(6.9)

–

–

–

–

(3,152.4)

(2,775.2)

1,072.1

829.1

(706.3)

1,372.4

(709.3)

1,280.0

(372.4)

873.2

149.2

7.0

144.2

476.9

777.3

294.8

148.2

8.0

144.2

528.7

829.1

–

151.3

4.9

144.2

777.2

1,077.6

294.8

1,372.4

149.2

7.0

144.2

684.8

985.2

294.8

148.2

8.0

144.2

572.8

873.2

–

1,280.0

873.2

1,197.6

1,072.1

829.1

(82.8)

(15.6)

(3.9)

(79.3)

(227.1)

(179.0)

(3,120.9)

1,197.6

151.3

4.9

144.2

602.4

902.8

294.8

The notes on pages 107 to 158 form part of these financial statements. 
The financial statements on pages 102 to 158 were approved by the Board of Directors and authorised for issue on 23 June 2014 and were signed 
on its behalf by:

K G Harvey, Chairman, Pennon Group Plc, Registered Office: Peninsula House, Rydon Lane, Exeter, Devon, England EX2 7HR. Registered in 
England Number 2366640

          103

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
Statements of changes in equity
For the year ended 31 March 2014

Group

At 1 April 2012

Profit for the year

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip 

Dividend Alternative

Adjustment in respect of share-based payments  

(net of tax)

Issue of perpetual capital securities

Own shares acquired by the Pennon Employee 

Share Trust in respect of share options granted

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2013

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip  

Dividend Alternative

Adjustment in respect of share-based payments  

(net of tax)

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual  

capital security holders

Own shares acquired by the Pennon Employee 

Share Trust in respect of share options granted

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2014

Share
capital
(Note 34)
£m

Share
premium 
account
(Note 35)
£m

Capital 
redemption 
reserve
(Note 36)
£m

Retained 
earnings 
and other 
reserves
(Note 37)
(Restated 
note 5)
£m

Perpetual 
capital 
securities 
(Note 38)
£m

Total
equity
(Restated 
note 5)
£m

148.2

8.0

144.2

528.7

–

–

–

–

–

–

–

–

1.0

(1.0)

–

–

–

–

–

–

–

–

1.0

149.2

(1.0)

7.0

–

–

–

–

–

–

–

–

2.1

(2.1)

–

–

–

–

–

–

–

–

–

–

2.1

151.3

(2.1)

4.9

–

–

–

–

–

–

–

829.1

20.6

(1.3)

19.3

(96.0)

18.1

3.1

294.8

294.8

–

–

(0.9)

4.6

20.6

(1.3)

19.3

(96.0)

18.1

3.1

–

(0.9)

4.6

–

–

–

–

–

–

–

–

–

–

(71.1)

294.8

223.7

144.2

476.9

294.8

1,072.1

–

–

–

–

–

–

–

–

–

–

–

142.5

46.6

189.1

(103.9)

34.5

3.8

–

–

(0.4)

2.4

15.6

158.1

–

46.6

15.6

204.7

–

–

–

(103.9)

34.5

3.8

(20.3)

(20.3)

4.7

4.7

–

–

(0.4)

2.4

(63.6)

(15.6)

(79.2)

144.2

602.4

294.8

1,197.6

The notes on pages 107 to 158 form part of these financial statements. 

104          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Company

Share
capital
(Note 34)
£m

Share
premium 
account
(Note 35)
£m

Capital 
redemption 
reserve
(Note 36)
£m

At 1 April 2012

148.2

8.0

144.2

Profit for the year (note 11)

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip  

Dividend Alternative

Adjustment in respect of share-based payments  

(net of tax)

Issue of perpetual capital securities

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2013

Profit for the year (note 11)

Other comprehensive income for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip 

Dividend Alternative

Distributions to perpetual capital security 

holders

Current tax relief on distributions to perpetual 

capital security holders

Adjustment in respect of share-based payments 

(net of tax)

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2014

–

–

–

–

–

–

–

–

1.0

(1.0)

–

–

–

1.0

149.2

–

–

–

–

–

–

–

(1.0)

7.0

–

–

–

–

2.1

(2.1)

–

–

–

–

–

–

–

–

2.1

151.3

(2.1)

4.9

The notes on pages 107 to 158 form part of these financial statements. 

Retained 
earnings 
and other 
reserves
(Note 37)
(Restated 
note 5)
£m

572.8

185.3

(0.8)

184.5

(96.0)

18.1

0.8

–

4.6

Perpetual 
capital 
securities 
(Note 38)
£m

Total
equity
(Restated 
note 5)
£m

–

–

–

–

–

–

–

873.2

185.3

(0.8)

184.5

(96.0)

18.1

0.8

294.8

294.8

–

4.6

(72.5)

294.8

222.3

684.8

157.9

0.7

158.6

(103.9)

34.5

–

–

0.8

2.4

294.8

1,280.0

15.6

173.5

–

0.7

15.6

174.2

–

–

(103.9)

34.5

(20.3)

(20.3)

4.7

–

–

4.7

0.8

2.4

(66.2)

(15.6)

(81.8)

–

–

–

–

–

–

–

–

–

144.2

–

–

–

–

–

–

–

–

–

–

144.2

777.2

294.8

1,372.4

          105

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsCash flow statements
For the year ended 31 March 2014

Group

Company

Notes

2014 
£m

2013
£m

2014 
£m

2013 
£m

(208.0)

(205.2)

(28.6)

(16.6)

(23.4)

26.7

(253.2)

(201.9)

338.0

(65.3)

(58.1)

214.6

26.5

8.5

–

–

0.3

341.1

(75.8)

(18.5)

246.8

26.0

8.5

(14.8)

–

0.3

(346.7)

(397.2)

5.4

4.5

60.3

162.1

–

–

–

(0.1)

–

(306.0)

(372.7)

222.3

2.4

–

(0.4)

(29.6)

294.0

(146.1)

40.5

(30.3)

(69.4)

(20.3)

40.8

 (50.6)

490.5

439.9

4.6

294.8

(0.9)

(21.0)

409.9

(267.2)

85.0

(103.1)

(77.9)

–

324.2

198.3

292.2

490.5

2.4

–

–

–

171.0

(125.0)

–

–

(69.4)

(20.3)

(41.3)

 (72.2)

397.5

325.3

30.3

177.6

–

(151.2)

–

(0.1)

–

56.6

4.6

294.8

–

–

409.9

(246.1)

–

–

(77.9)

–

385.3

240.0

157.5

397.5

Cash flows from operating activities

Cash generated/(outflow) from operations 

Interest paid 

Tax (paid)/repaid

Net cash generated/(outflow) from operating activities 

Cash flows from investing activities

Interest received 

Dividends received 

Acquisition of subsidiary undertakings (net of cash acquired)

Investments in subsidiary undertakings 

Loan repayments received from joint ventures

Purchase of property, plant and equipment 

Proceeds from sale of property, plant and equipment 

Net cash (used in)/received from investing activities 

Cash flows from financing activities

Proceeds from treasury shares re-issued 

Proceeds from issue of perpetual capital securities

Purchase of Ordinary shares by the Pennon 
Employee Share Trust

Deposit of restricted funds (net) 

Proceeds from new borrowing 

Repayment of borrowings 

Finance lease sale and lease back 

Finance lease principal repayments

Dividends paid 

Perpetual capital securities periodic return 

Net cash received from/(used in) financing activities 

Net (decrease)/increase in cash and cash equivalents 

Cash and cash equivalents at beginning of the year 

Cash and cash equivalents at end of the year 

The notes on pages 107 to 158 form part of these financial statements. 

39

39

46

21

37

38

38

26

26

106          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
Notes to the financial statements 

1. General information
Pennon Group Plc is a company registered in the United Kingdom under the Companies Act 2006. The address of the registered 
office is given on page 103. Pennon Group’s business is operated through two main subsidiaries. South West Water Limited holds 
the water and sewerage services appointments for Devon, Cornwall and parts of Dorset and Somerset. Viridor Limited’s business 
is recycling, renewable energy and waste management.

2. Principal accounting policies
The principal accounting policies adopted in the preparation of these financial statements are set out below. These policies have 
been consistently applied to all the years presented.

(a) Basis of preparation
These financial statements have been prepared on the historical cost accounting basis (except for fair value items, principally 
acquisitions, transfers of assets from customers and certain financial instruments as described in accounting policy notes (b),  
(v) and (n) respectively) and in accordance with International Financial Reporting Standards (IFRS) and interpretations of the IFRS 
Interpretations Committee as adopted by the European Union, and with those parts of the Companies Act 2006 applicable to 
companies reporting under IFRS. A summary of the principal accounting policies is set out below, together with an explanation 
where changes have been made to previous policies on the adoption of new accounting standards and interpretations in the year.

The going concern basis has been adopted in preparing these financial statements as stated by the Directors on page 60.

The following standards have been adopted by the Group for the first time for the financial year beginning on 1 April 2013 and 
have a material impact on the Group:

– 

  IAS 19 (revised) ‘Employee Benefits’ adopted by the Group with effect from 1 April 2013, has been applied retrospectively in 
accordance with the transition provision in the standard. The impacts of the revised standard resulted in a net finance cost 
in the year of circa £4 million (2013, prior to restatement, credit circa £4 million). A further circa £1 million was charged to 
operating costs. The comparative financial information has been restated accordingly (see note 5).    

The following standards have been adopted by the Group for the first time for the financial year beginning on 1 April 2013 and 
have an impact on disclosure:

– 

IAS 1 (amended) ‘Financial statement presentation’ changes the grouping of items presented in the Group’s Statement of 
Comprehensive Income so that items which may be reclassified to profit or loss in the future are presented separately from  
items that will never be reclassified. The amendment affects presentation only and has no impact on the Group’s financial  
position or performance.

– 

IFRS 13 ‘Fair Value Measurement’ adopted by the Group with effect from 1 April 2013, requires additional disclosures on fair value 
measurement and categorisation. These financial statements have been prepared under the revised disclosure requirements.

Other standards or interpretations which were mandatory for the first time in the year beginning 1 April 2013 did not have a 
material impact on the net assets or results of the Group.

Standards and interpretations in issue, but not yet effective, are not expected to have a material effect on the Group’s net assets  
or results.

The preparation of financial statements in conformity with IFRS requires the use of estimates and assumptions which affect the 
reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and 
expenses during the reporting period. Although these estimates are based on management’s best assessment of the amounts, 
actual events or actions and results may ultimately differ from those estimates.

(b) Basis of consolidation
The Group financial statements include the results of Pennon Group Plc and its subsidiaries, joint ventures and associate 
undertakings.

The results of subsidiaries, joint ventures and associate undertakings are included from the date of acquisition or incorporation, 
and excluded from the date of disposal. The results of subsidiaries are consolidated where the Group has the power to control the 
financial and operating policies of a subsidiary. The results of joint ventures and associate undertakings are accounted for on an 
equity basis.

Intra-group trading and loan balances and transactions are eliminated on consolidation.

The acquisition method of accounting is used to account for the purchase of subsidiaries. The excess of the value transferred to 
the seller in return for control of the acquired business, together with the fair value of any previously held equity interest in that 
business over the Group’s share of the fair value of the identifiable net assets, is recorded as goodwill.

(c) Revenue recognition
Revenue represents the fair value of consideration receivable, excluding value added tax, trade discounts and inter company sales, 
in the ordinary course of business for goods and services provided.

Revenue is recognised once the services or goods have been provided to the customer.

Income from main water and waste water charges includes billed amounts for estimated usage and also an estimation of the 
amount of unbilled charges at the year-end based upon a defined methodology reflecting historical consumption and current tariffs.

Income from electricity generated from waste management landfill gas production during the year includes an estimation of the 
amount to be received under Renewables Obligation Certificates.

Accrued income from waste management contracts at the balance sheet date is recognised using management’s expectation of 
amounts to be subsequently billed for services rendered to the client in accordance with the terms of the contract.

Income from recycling activities within waste management includes amounts based upon market prices for recyclate products and 
industry schemes for waste electrical and electronic equipment (‘WEEE’ notes) and packaging volumes (‘PRNs’) processed.

Revenue from long-term service concession arrangements is recognised based on the fair value of work performed. Where an 
arrangement includes more than one service, such as construction and operation of waste management facilities, revenue and 
profit are recognised in proportion to a fair value assessment of the total contract value split across the services provided.

          107

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
2. Principal accounting policies Continued 

(d) Landfill tax
Landfill tax is included within both revenue and operating costs. 

(e) Segmental reporting 
Each of the Group’s business segments provides services which are subject to risks and returns which are different from those 
of the other business segments. The Group’s internal organisation and management structure and its system of internal financial 
reporting is based primarily on business segments. The reportable business segments comprise the regulated water and sewerage 
services undertaken by South West Water Limited and the waste management business of Viridor Limited. Segmental revenue and 
results include transactions between businesses. Inter-segmental transactions are eliminated on consolidation.

(f) Goodwill
Goodwill arising on consolidation from the acquisition of subsidiary and joint venture undertakings represents the excess of the 
purchase consideration over the fair value of net assets acquired, less any subsequent impairment charges.

Goodwill is recognised as an asset and reviewed for impairment at least annually. Any impairment is recognised immediately in 
the income statement and is not subsequently reversed. For the purpose of impairment testing, goodwill acquired in a business 
combination is allocated to each of the cash generating units or group of cash generating units, that is expected to benefit from 
the synergies of the combination. Each unit or group of units to which goodwill is allocated represents the lowest level within the 
entity at which the goodwill is monitored for internal reporting purposes. Goodwill is allocated and monitored at the reportable 
operating segment level. Further details are contained in accounting policy (j).

When a subsidiary or joint venture undertaking is sold, the profit or loss on disposal is determined after including the attributable 
amount of unamortised goodwill.

(g) Other intangible assets
Other intangible assets are recognised in relation to long-term service concession contracts to the extent that future amounts to be 
received are not certain.

Other intangible assets include assets acquired in a business combination are capitalised at fair value at the date of acquisition. 
Following initial recognition, finite life intangible assets are amortised on a straight-line basis over their estimated useful economic 
lives, with the expense charged to the income statement through operating costs.

(h) Property, plant and equipment
i) Infrastructure assets (being water mains and sewers, impounding and pumped raw water storage reservoirs, dams, pipelines and 
sea outfalls) 
Infrastructure assets were included at fair value on transition to IFRS and subsequent additions are recorded at cost less 
accumulated depreciation and impairment charges. Expenditure to increase capacity or enhance infrastructure assets is capitalised 
where it can be reliably measured and it is probable that incremental future economic benefits will flow to the Group. The cost of 
day-to-day servicing of infrastructure components is recognised in the income statement as it arises.

Infrastructure assets are depreciated evenly over their useful economic lives, and are principally: 

Dams and impounding reservoirs

Water mains

Sewers

200 years

40 – 100 years

40 – 100 years

Assets in the course of construction are not depreciated until commissioned.

ii) Landfill sites 
Landfill sites are included within land and buildings at cost less accumulated depreciation. Cost includes acquisition and 
development expenses. The cost of a landfill site is depreciated to its residual value (which is linked to gas production at the site 
post-closure) over its estimated operational life taking account of the usage of void space.

iii) Landfill restoration
Where the obligation to restore a landfill site is an integral part of its future economic benefits, a non-current asset within property, 
plant and equipment is recognised. The asset recognised is depreciated based on the usage of void space.

iv) Other assets (including property, overground plant and equipment)
Other assets are included at cost less accumulated depreciation.

Freehold land is not depreciated. Other assets are depreciated evenly to their residual value over their estimated economic lives, 
and are principally:

Land and buildings – Freehold buildings

30 – 60 years

Land and buildings – Leasehold buildings

Over the estimated economic lives or the 
finance lease period, whichever is the shorter

Operational properties

Fixed plant

Vehicles, mobile plant and computers

40 – 80 years

20 – 40 years

3 – 10 years

Assets in the course of construction are not depreciated until commissioned.

The cost of assets includes directly attributable labour and overhead costs which are incremental to the Group. Borrowing costs 
directly attributable to the construction of a qualifying asset (an asset necessarily taking a substantial period of time to be prepared 
for its intended use) are capitalised as part of the asset. Assets transferred from customers are recognised at fair value as set out 
in accounting policy (v).

108          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    The assets’ residual values and useful lives are reviewed annually, and adjusted if appropriate.

Gains and losses on disposal are determined by comparing sale proceeds with carrying amounts. These are included in the 
income statement.

(i) Leased assets
Assets held under finance leases are included as property, plant and equipment at the lower of their fair value at commencement 
or the present value of the minimum lease payments, and are depreciated over their estimated economic lives or the finance lease 
period, whichever is the shorter. The corresponding liability is recorded as borrowings. The interest element of the rental costs is 
charged against profits using the actuarial method over the period of the lease.

Rental costs arising under operating leases are charged against profits in the year they are incurred.

(j) Impairment of non-financial assets
Assets with an indefinite useful life are not subject to amortisation and are tested annually for impairment, or whenever events or 
changes in circumstance indicate that the carrying amount may not be recoverable.

Assets subject to amortisation or depreciation are tested for impairment whenever events or changes in circumstances indicate 
that the carrying amount may not be recoverable.

An impairment loss is recognised for the amount by which an asset’s carrying amount exceeds its recoverable amount. The 
recoverable amount is the higher of an asset’s fair value, less costs to sell, and value in use. For the purposes of assessing 
impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash-generating units). 
Value in use represents the present value of projected future cash flows expected to be derived from a cash-generating unit, 
discounted using a pre-tax discount rate which reflects an assessment of the market cost of capital of the cash-generating unit.

Impairments are charged to the income statement in the year in which they arise.

Non-financial assets other than goodwill that have been impaired are reviewed for possible reversal of the impairment at each 
reporting date.

(k) Investment in subsidiary undertakings
Investments in subsidiary undertakings are initially recorded at cost, being the fair value of the consideration paid. Subsequently, 
investments are reviewed for impairment on an individual basis annually or if events or changes in circumstances indicate that the 
carrying value may not be fully recoverable.

(l) Investment in joint ventures
Joint ventures are entities over which the Group exercises joint control. Investments in joint ventures are accounted for using the 
equity method of accounting. Any excess of the cost of acquisition over the Group’s share of the fair values of the identifiable 
net assets of the joint venture at the date of acquisition is recognised as goodwill and is included in the carrying value of the 
investment in the joint venture.

The carrying value of the Group’s investment is adjusted for the Group’s share of post-acquisition profits or losses recognised in 
the income statement and statement of comprehensive income. Losses of a joint venture in excess of the Group’s interest are not 
recognised unless the Group has a legal or constructive obligation to fund those losses.

(m) Cash and cash deposits
Cash and cash deposits comprise cash in hand and short-term deposits held at banks. Bank overdrafts are shown within current 
borrowings. 

(n) Derivatives and other financial instruments
The Group classifies its financial instruments in the following categories:

i) Loans and receivables
All loans and borrowings are initially recognised at fair value, net of transaction costs incurred. Following initial recognition interest-
bearing loans and borrowings are subsequently stated at amortised cost using the effective interest method.

Gains and losses are recognised in the income statement when the instruments are derecognised or impaired. Premia, discounts 
and other costs and fees are recognised in the income statement through the amortisation process.

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at 
least 12 months after the balance sheet date.

The fair value of the liability component of a convertible bond is determined using the market interest rate for an equivalent 
non-convertible bond. This amount is recorded as a liability on an amortised cost basis using the effective interest method until 
extinguished on conversion or maturity of the bonds. The remainder of the proceeds are allocated to the conversion option. This is 
recognised in shareholders’ equity.

ii) Trade receivables
Trade receivables do not carry any interest receivable and are recognised initially at fair value and subsequently at amortised cost 
using the effective interest method, less provision for impairment. A provision for impairment of trade receivables is established 
when there is objective evidence that the Group will not be able to collect all amounts due in accordance with the original terms of 
the receivables.

iii) Trade payables
Trade payables are not interest-bearing and are recognised initially at fair value and subsequently measured at amortised cost 
using the effective interest method.

iv) Financial assets arising from service concession arrangements
Where the provision of waste management services is performed through a contract with a public sector entity which controls a 
significant residual interest in asset infrastructure at the end of the contract, then consideration is treated as contract receivables, 
split between profit on the construction of assets, operation of the service and the provision of finance which is recognised in 
notional interest within finance income.

v) Derivative financial instruments and hedging activities
The Group uses derivative financial instruments, principally interest rate swaps and foreign exchange forward contracts, to hedge 
risks associated with interest rate and exchange rate fluctuations. Derivative instruments are initially recognised at fair value on the 
date the derivative contract is entered into and subsequently remeasured at fair value for the reported balance sheet.

          109

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
2. Principal accounting policies Continued 
The Group designates certain hedging derivatives as either:

–  a hedge of a highly probable forecast transaction or change in the cash flows of a recognised asset or liability (a cash flow 

hedge) or

–   a hedge of the exposure to change in the fair value of a recognised asset or liability (a fair value hedge).

The gain or loss on remeasurement is recognised to the income statement except for cash flow hedges which meet the conditions 
for hedge accounting, when the portion of the gain or loss on the hedging instrument which is determined to be an effective hedge 
is recognised directly in equity, and the ineffective portion in the income statement. The gains or losses deferred in equity in this 
way are subsequently recognised in the income statement in the same period in which the hedged underlying transaction or firm 
commitment is recognised in the income statement.

In order to qualify for hedge accounting the Group is required to document in advance the relationship between the item being 
hedged and the hedging instrument. The Group is also required to document and demonstrate an assessment of the relationship 
between the hedged item and the hedging instrument which shows that the hedge will be highly effective on an ongoing basis. 
This effectiveness testing is reperformed at the end of each reporting period to ensure that the hedge remains highly effective.

Where a non-derivative transaction or series of transactions with the same counterparty has the aggregate effect in substance of a 
derivative instrument, the transaction or series of transactions shall be recognised as a single derivative instrument at fair value with 
associated movements recorded in the income statement.

The full fair value of a hedging derivative is classified as a non-current asset or liability when the remaining maturity of the hedged 
item is more than one year, and as a current asset or liability when the remaining maturity of the hedged item is less than one year.

Derivative financial instruments deemed held for trading which do not qualify for hedge accounting are classified as a current asset 
or liability with any change in fair value recognised immediately in the income statement.

vi) Financial instruments at fair value through profit
Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which has 
been designated in a fair value hedging relationship. The fair values of these financial instruments are initially recognised on the 
date the hedging relationship is entered into and subsequently remeasured at each subsequent balance sheet date. The gain or 
loss on remeasurement for the period is recognised in the income statement.

(o) Taxation including deferred tax
The tax charge for the year comprises current and deferred tax. Tax is recognised in the income statement, except to the extent 
that it relates to items recognised in the statement of comprehensive income or directly in equity. In this case the tax is also 
recognised in the statement of comprehensive income or directly in equity.

Current tax is calculated on the basis of tax laws enacted or substantively enacted at the balance sheet date. Management 
periodically evaluates tax items subject to interpretation and establishes full provisions on individual tax items where in the 
judgement of management the position is uncertain.

The Group includes a number of companies, including the parent company, which are part of a tax group for certain aspects of the 
tax legislation. One of these aspects relates to group relief whereby current tax liabilities can be offset by current tax losses arising 
in other companies within the same tax group. Payment for group relief is made equal to the tax benefit and amounts are included 
within the current tax disclosures.

Deferred tax is provided in full on temporary differences between the carrying amount of assets and liabilities in the financial 
statements and the tax base, except if it arises from initial recognition of an asset or liability in a transaction, other than a business 
combination, that at the time of the transaction affects neither accounting nor taxable profit or loss. Deferred tax assets are 
recognised only to the extent that it is probable that future taxable profits will be available against which the assets can be realised. 
Deferred tax is determined using the tax rates enacted or substantively enacted at the balance sheet date, and expected to apply 
when the deferred tax liability is settled or the deferred tax asset is realised.

(p) Provisions
Provisions are made where there is a present legal or constructive obligation as a result of a past event and it is probable  
that there will be an outflow of economic benefits to settle this obligation and a reliable estimate of this amount can be made.  
Where the effect of the time value of money is material the current amount of a provision is the present value of the expenditures 
expected to be required to settle obligations. The unwinding of the discount to present value is included as notional interest  
within finance costs.

The Group’s policies on specific provisions are:

i) Landfill restoration costs
Provisions for the cost of restoring landfill sites are made when the obligation arises. Where the obligation recognised as a 
provision gives access to future economic benefits, an asset in property, plant and equipment is recognised. Provisions are 
otherwise charged against profits based on the usage of void space.

ii) Environmental control and aftercare costs
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable 
period thereafter. Provision for all such costs is made over the operational life of the site and charged to the income statement 
on the basis of the usage of void space at the site. Further provisions required after the operational life of a site are recognised 
immediately in the income statement.

iii) Onerous contracts
Where the unavoidable costs of meeting a contract’s obligations exceed the economic benefits derived from that contract, the 
unavoidable costs, less revenue anticipated under the terms of the contract, are recognised as a provision and charged to the 
income statement. An impairment loss on any assets dedicated to that contract is also recognised as described in accounting 
policy (j). 

110          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    (q) Share capital and treasury shares
Ordinary shares are classified as equity.

Where the Company purchases the Company’s equity share capital (treasury shares) the consideration paid, including any directly 
attributable costs, is deducted from equity until the shares are cancelled or re-issued. Where such shares are subsequently 
re-issued any consideration received, net of any directly attributable transaction costs, is included in equity.

The Group balance sheet includes the shares held by the Pennon Employee Share Trust, relating to employee share-based 
payments, which have not vested at the balance sheet date. These are shown as a deduction from shareholders’ equity until such 
time as they vest.

(r) Dividend distributions 
Dividend distributions are recognised as a liability in the financial statements in the period in which the dividends are approved by 
the Company’s shareholders. Interim dividends are recognised when paid; final dividends when approved by shareholders at the 
Annual General Meeting.

(s) Employee benefits
i) Retirement benefit obligations
The Group operates defined benefit and defined contribution pension schemes.

Defined benefit pension schemes
The liability recognised in the balance sheet in respect of defined benefit pension plans is the present value of the defined benefit 
obligation at the end of the year less the fair value of plan assets. The defined benefit obligation is calculated by independent 
actuaries who advise on the selection of Directors’ best estimates, using the projected unit credit method. The present value of 
the defined benefit obligation is determined by discounting the estimated future cash outflows using interest rates of high quality 
corporate bonds, and that have terms to maturity approximating to the terms of the related pension obligation. The increase in 
liabilities of the Group’s defined benefit pension schemes, expected to arise from employee service in the year, is charged against 
operating profit.

Changes in benefits granted by the employer are recognised immediately as past service cost in the income statement.

Actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions are charged or credited to 
equity in the statement of comprehensive income in the period of which they arise.

Defined contribution scheme
Costs of the defined contribution pension scheme are charged to the income statement in the year in which they arise. The Group 
has no further payment obligations once the contributions have been paid.

ii) Share-based payment
The Group operates a number of equity-settled share-based payment plans for employees. The fair value of the employee services 
required in exchange for the grant is recognised as an expense over the vesting period of the grant.

Fair values are calculated using an appropriate pricing model. Non market-based vesting conditions are adjusted for in 
assumptions as to the number of shares which are expected to vest. 

(t) Pre-contract and development costs
Pre-contract and development costs including bid costs are expensed as incurred, except where it is probable that the contract 
will be awarded or the development completed, in which case they are recognised as an asset which is amortised to the income 
statement over the life of the contract.

(u) Fair values
The fair value of interest rate swaps is based on the market price of comparable instruments at the balance sheet date if they are 
publicly traded.

The fair values of short-term deposits, loans and overdrafts with a maturity of less than one year are assumed to approximate to 
their book values. In the case of non-current bank loans and other loans the fair value of financial liabilities for disclosure purposes 
is estimated by discounting the future contractual cash flows at the current market interest rate available to the Group for similar 
financial instruments.

(v) Transfers of assets from customers
Where an item of property, plant and equipment that must be used to connect customers to the network is received from a 
customer, or where cash is received from a customer for the acquisition or construction of such an item, that asset is recorded 
and measured on initial recognition at its fair value. The credit created by the recognition of the asset is recognised in the income 
statement. The period over which the credit is recognised depends upon the nature of the service provided, as determined by the 
agreement with the customer. Where the service provided is solely a connection to the network, the credit is recognised at the 
point of connection. If the agreement does not specify a period, revenue is recognised over a period no longer than the economic 
life of the transferred asset used to provide the ongoing service.

The fair value of assets on transfer from customers is determined using a cost valuation approach allowing for depreciation.

(w) Foreign exchange
Transactions denominated in foreign currencies are translated at the exchange rate at the date of the transaction. Monetary assets 
and liabilities denominated in a foreign currency are translated at the closing balance sheet rate. The resulting gain or loss is 
recognised in the income statement.

(x) Perpetual capital securities
Perpetual capital securities are issued securities that qualify for recognition as equity. Accordingly any periodic returns are 
accounted for as dividends and recognised directly in equity and as a liability at the time the Company becomes obligated to pay 
the periodic return. This reflects the nature of the periodic returns being only made at the Company’s discretion. Any associated 
tax impacts are recognised directly in equity.

(y) Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to 
enable a full understanding of the Group’s financial performance.

          111

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Continued
3. Financial risk management
(a) Financial risk factors
The Group’s activities expose it to a variety of financial risks: liquidity risk, market risk (interest rate and foreign currency risk) and 
credit risk. The Group’s treasury function seeks to ensure that sufficient funding is available to meet foreseeable needs, maintains 
reasonable headroom for contingencies and manages inflation and interest rate risk.

The principal financial risks faced by the Group relate to liquidity, interest rate and credit counterparty risk.

These risks and treasury operations are managed by the Group Director of Finance in accordance with policies established by the 
Board. Major transactions are individually approved by the Board. Treasury activities are reported to the Board and are subject to 
review by internal audit.

Financial instruments are used to raise finance, manage risk, optimise the use of surplus funds and manage overall interest rate 
performance. The Group does not engage in speculative activity.

i) Liquidity risk
The Group actively maintains a mixture of long-term and short-term committed facilities which are designed to ensure the Group 
has sufficient available funds for operations and planned expansions equivalent to at least one year’s forecast requirements at all 
times. Details of undrawn committed facilities and short-term facilities are provided in note 29.

Refinancing risk is managed under a Group policy that permits no more than 20% of Group net borrowings to mature in any 
financial year.

The Group and South West Water have entered into covenants with lenders. Whilst terms vary, these typically provide for limits on 
gearing (primarily based on South West Water Limited’s Regulatory Capital Value and Viridor Limited’s EBITDA) and interest cover. 

Contractual undiscounted cash flows, including interest payments, at the balance sheet date were:

Due within
1 year
 £m

Due between
1 and 2 years
£m

Due between 
2 and 5 years 
£m

Over
5 years
£m

Total 
£m

Group

31 March 2014

Non-derivative financial liabilities

Borrowings excluding finance lease liabilities 

Interest payments on borrowings 

Finance lease liabilities including interest

Derivative financial liabilities

155.4

26.3

62.5

143.6

24.8

73.2

468.5

62.2

224.6

1,582.1

642.9

2,037.7

2,349.6

756.2

2,398.0

Derivative contracts – net payments/(receipts)

15.3

4.3

1.9

(43.8)

(22.3)

31 March 2013

Non-derivative financial liabilities

Borrowings excluding finance lease liabilities 

Interest payments on borrowings 

Finance lease liabilities including interest

Derivative financial liabilities

Derivative contracts – net payments

Company

31 March 2014

Non-derivative financial liabilities

Borrowings

Interest payments on borrowings 

Derivative financial liabilities

97.0

24.5

60.7

19.1

216.5

21.8

70.1

440.8

47.6

247.8

1,397.7

630.4

2,068.4

2,152.0

724.3

2,447.0

26.3

26.3

8.6

80.3

124.3

16.0

112.5

13.4

356.7

25.9

222.0

10.9

815.5

66.2

Derivative contracts – net payments

1.2

0.8

1.1

–

3.1

31 March 2013

Non-derivative financial liabilities

Borrowings

Interest payments on borrowings 

112          

75.9

15.3

185.4

12.5

347.5

19.2

160.2

12.8

769.0

59.8

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
ii) Market risk
The Group has a policy of maintaining at least 50% of interest-bearing liabilities at fixed rates. The Group uses a combination of 
fixed rate and index-linked borrowings and fixed rate interest swaps as cash flow hedges of future variable interest payments to 
achieve this policy. At the year-end 62% (2013 54%) of Group net borrowings were at fixed rates (including at least 50% of South 
West Water’s borrowings fixed for the period to March 2015) and 18% (2013 19%) index-linked, after the impact of financial 
derivatives. The notional principal amounts of the interest rate swaps are used to determine settlement under those swaps and are 
not therefore an exposure for the Group. These instruments are analysed in note 24.

The interest rate for index-linked debt is based upon an RPI measure which is also used in determining the amount of income from 
customers in South West Water.

The Group has no significant interest-bearing assets upon which the net return fluctuates from market risk. Deposit interest 
receivable is expected to fluctuate in line with interest payable on floating rate borrowings. Consequently the Group’s income and 
cash generated from operations (note 39) are independent of changes in market interest rates.

For 2014 if interest rates on variable net borrowings had been on average 0.5% higher/lower with all other variables held constant, 
post-tax profit for the year and equity would have decreased/increased by £1.2 million (2013 £2.0 million).

For 2014 if RPI on index-linked borrowings had been on average 0.5% higher/lower with all other variables held constant, post-tax 
profit for the year and equity would have decreased/increased by £1.4 million (2013 £1.4 million).

Foreign currency risk occurs at transactional and translation level from borrowings and transactions in foreign currencies. These 
risks are managed through forward contracts which provide certainty over foreign currency risk.

iii) Credit risk
Credit counterparty risk arises from cash and cash deposits, derivative financial instruments and exposure to customers, including 
outstanding receivables. Further information on the credit risk relating to trade receivables is given in note 23.

Counterparty risk arises from the investment of surplus funds and from the use of derivative financial instruments. The Board has 
agreed a policy for managing such risk which is controlled through credit limits, counterparty approvals, and rigorous monitoring 
procedures. 

The Group has no other significant concentration of credit risk. The Group’s surplus funds are managed by the Group’s treasury 
function and are usually placed in short-term fixed interest deposits or the overnight money markets. Deposit counterparties must 
meet a credit rating threshold set by the Board of P1 (Moody’s) or A1 (Standard and Poor’s).

(b) Capital risk management
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to 
provide returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to minimise the 
cost of capital.

The group’s policy is to have a minimum of 12 months pre-funding of projected capital expenditure. At 31 March 2014 the Group 
had cash and facilities excluding restricted funds of over £1 billion, meeting this objective.

In order to maintain or adjust the capital structure the Group seeks to maintain a balance of returns to shareholders through 
dividends and an appropriate capital structure of debt and equity for each business segment and the Group.

The Group monitors capital on the basis of the gearing ratio. This ratio is calculated as net borrowings divided by total capital. Net 
borrowings are analysed in note 40 and calculated as total borrowings less cash and cash deposits. Total capital is calculated as 
total shareholders’ equity plus net borrowings.

The gearing ratios at the balance sheet date were:

Net borrowings (note 40)

Total equity

Total capital

Gearing ratio

2014 
£m

2,194.0

1,197.6

3,391.6

2013 
£m

2,008.7

1,072.1

3,080.8

           64.7%

65.2%

South West Water Limited is also monitored on the basis of the ratio of its net borrowings to Regulatory Capital Value. Ofwat’s 
optimum range for gearing is 55% – 65%.

Regulatory Capital Value 

Net borrowings 

Net borrowings/Regulatory Capital Value 

2014 
£m

2,958.8

1,645.7

2013 
£m

2,915.7

1,600.3

55.6%

54.9%

The Group has entered into covenants with lenders and, whilst terms vary, these typically provide for limits on gearing and interest 
cover. The Group has been in compliance with its covenants during the year.

          113

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Continued
3. Financial risk management Continued 
(c) Determination of fair values
The Group uses the following hierarchy for determining the fair value of financial instruments by valuation technique:

•  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1)

• 

inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly  
(that is, as prices) or indirectly (that is, derived from prices) (level 2)

• 

 inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3).

The Group’s financial instruments are valued principally using level 2 measures as analysed in note 24.

The fair value of financial instruments not traded in an active market (for example over-the-counter derivatives) is determined by 
using valuation techniques. A variety of methods and assumptions are used based on market conditions existing at each balance 
sheet date. Quoted market prices or dealer quotes for similar instruments are used for long-term debt. Other techniques, such as 
estimated discounted cash flows, are used to determine fair value for the remaining financial instruments. The fair value of interest 
rate swaps is calculated as the present value of the estimated future cash flows.

The carrying values, less impairment provision, of trade receivables and payables are assumed to approximate to their fair values. 
The fair value of financial liabilities, principally environmental provisions, is estimated by discounting the future contractual cash 
flows at the current market interest rate available to the Group for similar financial instruments.

4. Critical accounting judgements and estimates
The Group’s principal accounting policies are set out in note 2. Management is required to exercise significant judgement and 
make use of estimates and assumptions in the application of these policies. Estimates are based on factors including historical 
experience and expectations of future events that management believe to be reasonable. However, given the judgemental nature  
of such estimates, actual results could be different from the assumptions used.

Impairment of non-financial assets and goodwill
In order to determine whether impairments are required the Group estimates the recoverable amount of an individual asset or 
assets grouped at the lowest level for which there are separately identifiable cash flows (cash generating units). For the purposes 
of assessing impairment of goodwill, the waste management segment is considered an integrated business and this is the lowest 
level to which goodwill is allocated, monitored and tested by management

Impairment calculations are based on projections of future cash flows for the cash generating unit and the use of a terminal value 
to incorporate expectations of growth after the period covered by specific plans. The cash flows are discounted by the weighted 
average cost of capital appropriate to the business activity which is reviewed on an annual basis.

If the cash flow or discount rate assumptions were to change because of market conditions, the level of impairment could be 
different and could result in the impairment being increased or reversed, in part or in full, at a future date. 

The principal assumptions used to assess impairment are set out in notes 16 and 18 of the financial statements.

Impairment of intangible assets
The Group records all assets and liabilities acquired in business acquisitions, including goodwill, at fair value. Intangible assets 
which have an indefinite useful life, principally goodwill, are assessed at least annually for impairment.

The initial goodwill recorded and subsequent impairment analysis require management to make estimations of future cash flows, 
terminal values and an assessment of the long-term pre-tax discount rate to be applied to those cash flows which reflects an 
assessment of the cost of capital of the cash-generating unit.

Environmental and landfill restoration provisions
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period 
thereafter. The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site 
to site. Key factors are the type of waste, the speed at which it decomposes, the volume of leachate requiring treatment and 
regulatory requirements specific to the site. The amounts expected to be incurred are based on landfill site operating lives, taking 
account of the anticipated decline in landfill activity. 

During the year to 31 March 2013 the estimate of the aftercare period rose to 60 years after site closure, previously 30 years, to 
align with updated technical assessment using independent external advice. 

The provisions are based on latest assumptions reflecting recent historic data and future cost estimates.

The provisions are recognised in the financial statements at the net present value of the estimated future expenditure required to 
settle the Group’s obligations. A discount rate is applied to recognise the time value of money and is unwound over the life of the 
provision. This is included in the income statement as a financial item within finance costs.  

As at 31 March 2014 the Group’s environmental and landfill restoration provisions were £190.5 million (2013 £185.5 million)  
(note 33).

Where a restoration provision gives access to future economic benefits, an asset is recognised and depreciated in accordance with 
the Group’s depreciation policy. As at 31 March 2014 these assets had a net book value of £20.8 million (2013 £35.5 million)  
(note 18).

114          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Retirement benefit obligations
The Group operates defined benefit pension schemes for which actuarial valuations are carried out as determined by the trustees 
at intervals of not more than three years. The last valuation of the main scheme was at 31 March 2010 and the 31 March 2013 
valuation is being finalised.

The pension cost and liabilities under IAS 19 (Revised) assessed in accordance with Directors’ best estimates using the advice of 
an independent qualified actuary and assumptions in the latest actuarial valuation. The assumptions are based on member data 
supplied to the actuary and market observations for interest rates and inflation, supplemented by discussions between the actuary 
and management. The mortality assumption uses a scheme-specific calculation based on CMI 2013 actuarial tables with an 
allowance for future longevity improvement. The principal assumptions used to measure schemes’ liabilities, sensitivities to changes 
in those assumptions and future funding obligations are set out in note 31 of the financial statements.

Taxation
The Group current income tax provision of £37.7 million (note 28) reflects management’s judgement of the amount of tax payable 
for fiscal years with open tax computations where liabilities remain to be agreed with HM Revenue & Customs. Management 
periodically evaluates items detailed in tax returns where the tax treatment is subject to interpretation. The Group establishes 
provisions on a full basis for individual tax items where the tax position is assessed as uncertain. 

Service concession arrangements
Consideration from public sector entities for the operation of waste management service concessions is treated as contract 
receivables or other intangible assets, depending upon the right to receive cash from the asset. Consideration relating to contract 
receivables is split between profit on the construction of assets, operation of the service and provision of finance recognised 
as interest receivable. Management’s allocation between these three elements is assessed to reflect external market conditions 
according to the type of service provided.

Landfill costs
The estimation of landfill reserves is of particular importance in assessing landfill costs, since the projected cost of a landfill site 
is depreciated over its estimated operational life taking into account the usage of void space and gas production at the site 
post-closure. In estimating the operational life of a landfill site consideration is given to the expected ongoing decline in the 
landfill market. Where Viridor plans to build a competing energy from waste facility at certain existing landfill sites, the void which 
consequently is no longer expected to be used is excluded from the calculation of operational life. The estimates of landfill reserves 
are regularly reviewed and updated during the financial year for usage and other events (for example site extensions). Estimates are 
also subject to physical review by external advisors. 

A number of factors impact on the depreciation of landfill reserves including the available void space, future capital expenditure and 
operating costs. The assumptions are revised as these factors change.

The estimate of gas production at landfill sites post-closure reduces the depreciation of landfill reserves. An assessment is 
undertaken for individual sites of the historic profile of gas production during landfilling activity and the projected generation post-
closure according to the type of waste contained in the landfill and expected profile of gas production over time.

Revenue recognition
The Group recognises revenue at the time of delivery of services. Payments received in advance of services delivered are recorded 
as a liability.

South West Water raises bills and recognises revenue in accordance with its entitlement to receive revenue in line with the limits 
established by the Periodic Review price-setting process. For water and waste water customers with water meters, revenue 
recognised is dependent upon the volume supplied including an estimate of the sales value of units supplied between the date of 
the last meter reading and the year-end. Estimated usage is based on historic data, judgement and assumptions.

Viridor estimates income from certain contractual revenue streams based on tonnages, cost and historic data which are dependent 
on agreement with the customer after the delivery of the service. 

Provision for doubtful debts
At the balance sheet date each subsidiary evaluates the collectability of trade receivables and records provisions for doubtful debts 
based on experience including comparisons of the relative age of accounts and consideration of actual write-off history. 

The actual level of debt collected may differ from the estimated levels of recovery. As at 31 March 2014 the Group’s current trade 
receivables were £206.4 million, against which £86.1 million had been provided for impairment (note 23). 

Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to 
enable a full understanding of the Group’s financial performance.

          115

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Continued
5. Restatements
IAS 19 (revised) ‘Employee Benefits’ has been applied retrospectively in accordance with the transition provision in the standard; 
comparative information has been restated accordingly.

At 31 March 2013 the accounting for the acquisition of JWT Holdings Limited (renamed Viridor Waste (Atherton) Limited) was 
provisional. In addition at 31 March 2013 the accounting for the acquisition of Pulp Friction Limited (renamed Viridor (Erith) Limited) 
and the trade and assets of SBS Paper LLP, a related business, was also provisional. The completion of the accounting for these 
acquisitions has resulted in changes to comparative amounts.

The impact of these changes are as follows: 

Consolidated Income Statement
Manpower costs 

Operating Profit
Finance income

Finance costs

Profit before tax
Taxation – deferred tax

Profit for the year

Earnings per ordinary share (pence per share)
– Basic

– Diluted

Consolidated Statement of Comprehensive Income
Other comprehensive loss (net of tax)

Total comprehensive income

2013

2013

Previously 
reported
£m

Application of 
IAS 19R
£m

Restated 
now reported 
£m

(158.6)

57.4

143.0

(184.4)

21.8

32.8

26.9

7.4

7.4

(8.4)

18.5

(159.3)

56.7

110.7

(159.6)

13.6

34.7

20.6

5.7

5.7

(1.3)

19.3

(0.7)

(0.7)

(32.3)

24.8

(8.2)

1.9

(6.3)

(1.7)

(1.7)

7.1

0.8

2012

Previously 
reported
£m

Application 
of IAS 19R
£m

Acquisitions 
restatements 
£m

Restated 
now 
reported 
£m

Previously 
reported
£m

Application 
of IAS 19R
£m

Restated 
now 
reported 
£m

Balance sheet
Group

Non-current assets
Goodwill 

Other intangible assets

Property, plant and equipment

Current assets
Trade and other receivables

Current liabilities 
Trade and other payables

Current tax

Provisions

Non-current liabilities
Retirement benefit obligations

Deferred tax

Equity
Retained earnings and other reserves

469.1

7.8

Company

Non-current assets
Deferred tax

Non-current liabilities
Retirement benefit obligations

Equity
Retained earnings and other reserves

2.3

(0.2)

(8.7)

684.2

0.8

0.6

116          

0.3

1.2

339.3

13.7

326.5

22.0

(1.0)

3,278.6

3,083.6

(0.1)

267.6

238.5

(276.7)

(242.5)

(66.9)

(41.9)

(60.3)

(26.3)

339.0

12.5

3,279.6

267.7

(277.2)

(67.0)

(40.6)

(109.7)

(243.1)

–

–

–

–

–

–

–

10.1

(2.3)

–

–

–

–

–

–

–

326.5

22.0

3,083.6

238.5

(242.5)

(60.3)

(26.3)

(89.4)

(279.5)

0.5

0.1

(1.3)

–

0.3

–

–

–

–

(99.6)

(245.1)

(98.6)

(277.3)

9.2

(2.2)

476.9

521.7

7.0

528.7

2.1

4.6

(0.2)

4.4

(7.9)

(7.8)

0.9

(6.9)

684.8

572.1

0.7

572.8

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    6. Segmental information
Operating segments are reported in a manner consistent with internal reporting provided to the Chief Operating Decision-Maker, 
which has been identified as the Pennon Group Plc Board. 

The water and sewerage business comprises the regulated water and sewerage services undertaken by South West Water 
Limited. The waste management business is the recycling, renewable energy and waste management services provided by Viridor 
Limited. Segment assets include goodwill and other intangible assets, property, plant and equipment, inventories, trade and other 
receivables and cash and cash deposits. Segment liabilities comprise operating liabilities and exclude taxation. The other segment 
liabilities include the Company’s financing of business acquisitions and Group taxation liabilities. Capital expenditure comprises 
additions to property, plant and equipment, including additions resulting from acquisitions through business combinations.

Revenue

Water and sewerage 

Waste management 

Other 

Less intra-segment trading* 

Segment result

Operating profit before depreciation, amortisation and exceptional items (EBITDA)

Water and sewerage 

Waste management 

Other 

Operating profit before exceptional items

Water and sewerage 

Waste management 

Other 

Profit before tax and exceptional items

Water and sewerage 

Waste management 

Other 

Profit/(loss) before tax 

Water and sewerage 

Waste management 

Other 

2013
(Restated
note 5) 
£m

498.6

703.8

10.8

(12.1)

2014 
£m

520.0

802.0

11.2

(12.0)

1,321.2

1,201.1

330.9

76.3

0.1

407.3

227.0

30.2

0.3

257.5

162.5

27.6

17.2

207.3

162.5

 (21.0)

17.2

158.7

317.1

77.7

–

394.8

214.8

30.6

0.2

245.6

146.7

34.3

9.0

190.0

159.2

(154.6)

9.0

13.6

* Intra-segment trading between and to other segments by the water and sewerage and waste management segments is under 
normal commercial terms and conditions that would also be available to unrelated third parties. Intra-segment revenue of the other 
segment is at cost.

          117

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Continued
6. Segmental information Continued

Water and 
sewerage
£m

Waste 
management 
£m

Other
£m

Eliminations
£m

Group 
£m

Balance sheet

31 March 2014

Assets (excluding investments in joint ventures) 

3,051.5

1,659.6

1,472.5

(1,200.7)

4,982.9

Investments in joint ventures 

–

0.1

–

–

0.1

Total assets 

Liabilities 

Net assets 

31 March 2013 (Restated note 5)

3,051.5

1,659.7

1,472.5

(1,200.7)

4,983.0

(2,215.8)

(1,377.5)

(1,392.8)

1,200.7

(3,785.4)

835.7

282.2

79.7

–

1,197.6

Assets (excluding investments in joint ventures) 

2,922.6

1,450.4

1,347.9

(950.7)

4,770.2

Investments in joint ventures 

–

0.1

–

–

0.1

Total assets 

Liabilities 

2,922.6

1,450.5

1,347.9

(950.7)

4,770.3

(2,150.7)

(1,108.1)

(1,390.1)

950.7

(3,698.2)

Net assets/(liabilities) 

771.9

342.4

(42.2)

–

1,072.1

Segment liabilities of the water and sewerage and waste management segments comprise operating liabilities. The other segment 
liabilities include the Group taxation liabilities.

Water and 
sewerage
£m

Waste 
management
£m

Notes

Other
£m

Group 
£m

17

18

18

9

9

17

18

17,18

9

9

–

141.6

103.9

–

3.0

67.5

–

116.5

102.3

–

18.9

74.5

2.7

219.1

43.4

42.9

18.8

12.0

3.7

308.3

43.4

84.0

16.1

6.6

–

0.1

(0.2)

–

21.5

17.7

–

0.1

(0.2)

–

75.7

78.5

2.7

360.8

147.1

42.9

43.3

97.2

3.7

424.9

145.5

84.0

110.7

159.6

Other information

31 March 2014

Amortisation of other intangible assets 

Capital expenditure (including acquisitions) 

Depreciation 

Impairment

Finance income 

Finance costs 

31 March 2013 (Restated note 5)

Amortisation of other intangible assets 

Capital expenditure (including acquisitions) 

Depreciation 

Impairment

Finance income 

Finance costs 

118          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
Geographic analysis of revenue based on location of customers

Revenue

United Kingdom 

Rest of European Union 

China

Rest of World 

2014 
£m

2013 
£m

1,265.2

1,142.1

13.1

35.8

7.1

11.2

39.7

8.1

1,321.2

1,201.1

The Group’s country of domicile is the United Kingdom and is the country in which it generates the majority of its revenue. The 
Group’s non-current assets are all located in the United Kingdom.

7. Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to 
enable a full understanding of the Group’s financial performance. 

Operating costs 

Impairment of property, plant and equipment (a)

Environmental and landfill restoration provisions (b)

Onerous contracts and other (c)

Net finance costs

Receipt on transfer and subsequent termination of lease (d)

Fair value loss on associated interest rate swap transferred from equity on termination 
of lease (d)

Loss before tax

Tax credit arising on exceptional items (e)

Loss for the year 

Notes

18

33

9

10

2014 
£m

(42.9)

(5.7)

–

(48.6)

–

–

–

(48.6)

8.9

(39.7)

2013 
£m

(78.2)

(90.1)

(20.6)

(188.9)

15.4

(2.9)

12.5

(176.4)

36.2

(140.2)

(a)  The 2014 impairment charge relates to a write-down of the carrying values of property, plant and equipment in landfill,  

reflecting reduced prices and higher ongoing capital costs. 

The 2013 impairment charge related to a write-down of the carrying values of property, plant and equipment in landfill and 
recycling activities reflecting reduced landfill volumes and recyclate prices. The 2013 impairment charge was net of a credit 
arising from the reassessment of landfill site residual values linked to gas production at landfill sites post-closure.

(b)  Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable 

period thereafter. The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly 
from site to site. Key factors are the type of waste, the speed at which it decomposes, the volume of leachate requiring 
treatment and regulatory requirements specific to the site. The amounts expected to be incurred have been re-assessed, 
re-estimated and aligned to the revised landfill site operating lives established from the anticipated decline in landfill activity. 

In 2014 provisioning has been increased by £5.7 million due to revisions to site life costings. The 2013 provision 
reassessments additionally reflected a change in the estimate of the aftercare period to 60 years after site closure, previously 
30 years,  
to align with updated technical assessment using independent external advice. 

(c)  Onerous contracts principally arise from long-term contractual obligations to purchase materials for recycling at input prices, 

which in 2013, lead to an expected loss after reflecting directly attributable and unavoidable costs of processing.

(d)  In 2013 South West Water Limited received a consent fee related to the transfer and subsequent termination of a lease arising 

from the sale of a finance lease between financial institutions.

(e)  The total tax credit on exceptional items is below the current rate of corporation tax of 23% (2013 24%) due to tax relief falling 
due in the future when the corporation tax rate will be 20% and tax relief not being available on ineligible expenditure on which 
no deferred tax has previously been accounted for (principally land and buildings).

          119

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
Notes to the financial statements 
Continued
8. Operating costs

Manpower costs 

Raw materials and consumables 

Other operating expenses include: 

Notes

14

2013
(Restated 
note 5) 
£m

159.3

125.2

2014
£m

161.4

111.6

Profit on disposal of property, plant and equipment

(4.2)

(1.8)

Operating lease rentals payable:

  – Plant and machinery 

  – Property 

Research and development expenditure 

Trade receivables impairment

Depreciation of property, plant and equipment:

  – Owned assets 

  – Under finance leases 

  – Impairment of property, plant and equipment 

Amortisation of other intangible assets 

Fees payable to the Company’s auditors in the year were:

23

17

Fees payable to the Company’s auditors and its associates for the audit of parent Company
and consolidated financial statements

Fees payable to the Company’s auditors and its associates for other services:

The audit of Company’s subsidiaries

Audit related assurance services

Tax advisory services

Corporate finance services

Other non-audit services 

Total fees

Fees payable to the Company’s auditors in respect of Pennon Group pension schemes:

Audit

13.2

8.4

0.1

10.2

109.2

37.9

42.9

2.7

2014 
£000

136

527

303

99

843

409

12.9

8.9

0.2

9.9

107.8

37.7

84.0

3.7

2013 
£000

124

597

172

361

880

177

2,317

2,311

19

27

Expenses reimbursed to the auditors in relation to the audit of the Group were £45,000 (2013 £45,000).

In 2013 audit related fees of £65,000 were recognised directly in equity relating to the issuance cost of the perpetual capital 
securities.  

A description of the work of the Audit Committee is set out in its report on pages 62 and 66 which includes an explanation of how 
the auditors’ objectivity and independence are safeguarded when non-audit services are provided by the auditors’ firm.

120          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    9. Net finance costs

Cost of servicing debt

Bank borrowing and overdrafts 

Interest element of finance lease rentals 

Other finance costs 

Interest receivable

Interest receivable on shareholder loans to 
joint ventures

Other finance income

Investment income received 

Fair value losses on derivative financial 
instruments providing commercial hedges

Finance 
cost
£m

Notes

2014

Finance 
income
£m

(32.5)

(35.8)

(4.9)

–

–

–

–

–

5.3

9.8

2013 (Restated note 5)

Finance 
cost
£m

Finance 
income
£m

(40.0)

(39.8)

(5.4)

–

–

–

–

–

5.8

9.3

Total
£m

(40.0)

(39.8)

(5.4)

5.8

9.3

Total
£m

(32.5)

(35.8)

(4.9)

5.3

9.8

(73.2)

15.1

(58.1)

(85.2)

15.1

(70.1)

–

11.3

11.3

–

66.8

66.8

(10.7)

–

(10.7)

(63.4)

–

(63.4)

(10.7)

11.3

0.6

(63.4)

66.8

3.4

Notional interest

Interest receivable on service concession 
arrangements

Retirement benefit obligations

31

Unwinding of discounts in liabilities

Net gains on non-designated derivative 
financial instruments

–

8.5

8.5

(4.0)

(9.3)

(13.3)

–

–

–

8.5

8.4

 (4.0)

(9.3)

(4.8)

8.4

(97.2)

43.3

(53.9)

Exceptional items

7

–

–

–

–

(3.8)

(4.3)

(8.1)

–

(156.7)

(2.9)

6.0

–

–

6.0

7.4

95.3

15.4

6.0

(3.8)

(4.3)

(2.1)

7.4

(61.4)

12.5

(97.2)

43.3

(53.9)

(159.6)

110.7

(48.9)

Other finance income represents enhanced yields from investment income received on short-term deposits held, partially offset 
by fair value losses on derivative financial instruments which provided commercial hedges against these short-term structured 
deposits. These transactions commenced and matured during the year.

In addition to the above, finance costs of £21.8 million (2013 £13.6 million) have been capitalised on qualifying assets included in 
property, plant and equipment.

10. Taxation

Before 
exceptional 
items 
2014 
£m

Exceptional 
items 
(Note 7) 
2014 
£m

Total 
2014 
£m

Notes

Before 
exceptional 
items 2013 
(Restated 
note 5)
£m

Exceptional 
items 
(Note 7)
2013
£m

Total
2013
(Restated 
note 5)
£m

Analysis of charge/(credit) in year

Current tax charge/(credit) 

Deferred tax – other 

Deferred tax arising on change of rate of 
corporation tax

Total deferred tax credit

Tax charge/(credit) for year 

32

35.3

14.3

 (40.1)

(25.8)

9.5

–

(10.2)

35.3

4.1

43.3

(0.5)

(15.6)

(21.5)

27.7

(22.0)

1.3

 (38.8)

 (13.6)

0.9

 (12.7)

(8.9)

(8.9)

(34.7)

0.6

(14.1)

29.2

(20.6)

(36.2)

(34.7)

(7.0)

Current tax is calculated at 23% (2013 24%) of the estimated assessable profit for the year.

Included in deferred tax is a non-recurring credit of £38.8 million (2013 £12.7 million) arising from a 3% reduction (2013 1%) in  
the rate of corporation tax from April 2014. From 1 April 2014 a 2% reduction will take place, followed by a further 1% reduction 
from 1 April 2015. 

          121

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
Notes to the financial statements 
Continued
10. Taxation Continued
The tax for the year differs from the theoretical amount which would arise using the standard rate of corporation tax in the UK 
(23%) from:

Profit before tax 

Profit before tax multiplied by the standard rate of UK corporation tax of 23% (2013 24%) 

Effects of:

Expenses not deductible for tax purposes 

Other

Change in rate of corporation tax

Adjustments to tax charge in respect of prior years 

Tax charge/(credit) for year 

2013
(Restated 
note 5) 
£m

13.6

3.3

8.5

4.6

(12.7)

(10.7)

(7.0)

2014 
£m

158.7

36.5

7.5

(0.2)

(38.8)

(4.4)

0.6

Credit adjustments to the tax charge in respect of prior years include amounts released from the prior year current tax liability 
where a reassessment of a number of tax items indicates that a tax deduction is now expected.

The average applicable tax rate for the year before exceptional items was 5% (2013 15%).

In addition to the amounts recognised in the income statement the following tax charges and credits were also recognised:

Amounts recognised directly in other comprehensive income

Deferred tax charge on defined benefit pension schemes 

Deferred tax charge on cash flow hedges

Amounts recognised directly in equity 

Deferred tax (credit)/charge on share based payments

Current tax credit on perpetual capital securities periodic return

11. Profit of the parent company

Profit attributable to ordinary shareholders’ equity dealt with in the accounts of the parent company 

2013
(Restated 
note 5)
£m

–

–

0.5

–

2013
(Restated 
note 5)
£m

185.3

2014 
£m

10.2

7.0

(0.5)

(4.7)

2014 
£m

157.9

As permitted by Section 408 of the Companies Act 2006 no income statement or statement of comprehensive income is 
presented for the Company.

12. Earnings per share
Basic earnings per share are calculated by dividing the earnings attributable to ordinary shareholders by the weighted average 
number of Ordinary shares outstanding during the year, excluding those held in the employee share trust (note 37), which are 
treated as cancelled.

For diluted earnings per share, the weighted average number of Ordinary shares in issue is adjusted to include all dilutive potential 
Ordinary shares. The Group has two types of dilutive potential Ordinary shares – those share options granted to employees where 
the exercise price is less than the average market price of the Company’s Ordinary shares during the year; and the contingently 
issuable shares under the Group’s Performance and Co-investment Plan and the deferred shares element of the Annual Incentive 
Bonus Plan, to the extent that the performance criteria for vesting of the awards are expected to be met. The convertible bonds 
issued in August 2009 did not have a dilutive effect on statutory earnings per share during the year.

The weighted average number of shares and earnings used in the calculations were:

Number of shares (millions)

For basic earnings per share 

Effect of dilutive potential Ordinary shares from share options 

For diluted earnings per share 

122          

2014 

2013 

367.4

1.7

369.1

363.6

2.2

365.8

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Basic and diluted earnings per share 
Earnings per ordinary share before exceptional items and deferred tax are presented as the Directors believe that this measure 
provides a more useful comparison on business trends and performance, since deferred tax reflects distortive effects of changes in 
corporation tax rates and the level of long-term capital investment. Earnings per share have been calculated:

2014

2013 (Restated note 5)

Profit
after tax
 £m 

Earnings per share
Diluted
p

Basic
p 

Profit
after tax
 £m 

Earnings per share
Diluted
Basic
p
p 

Statutory earnings 

Deferred tax credit (before exceptional items)

Exceptional items (net of tax)

Earnings before exceptional items and deferred tax

142.5

(25.8)

39.7

156.4

38.8

(7.0)

10.8

42.6

38.6

(7.0)

10.8

42.4

20.6

(14.1)

140.2

146.7

5.7

(4.0)

38.6

40.3

5.7

(3.9)

38.3

40.1

13. Dividends

Amounts recognised as distributions to ordinary equity holders in the year:

Interim dividend paid for the year ended 31 March 2013: 8.76p (2012 8.22p) per share 

Final dividend paid for the year ended 31 March 2013: 19.70p (2012 18.30p) per share 

Proposed dividends

Proposed interim dividend for the year ended 31 March 2014: 9.39p (2013 8.76p) per share

Proposed final dividend for the year ended 31 March 2014: 20.92p (2013 19.70p) per share

2014 
£m

2013 
£m

31.9

72.0

103.9

34.8

77.9

112.7

29.7

66.3

96.0

31.9

72.0

103.9

The proposed interim and final dividends have not been included as liabilities in these financial statements.

The proposed interim dividend for 2014 was paid on 3 April 2014 and the proposed final dividend is subject to approval by 
shareholders at the Annual General Meeting.

The amount of the proposed final dividend for the year ended 31 March 2014 excludes the impact of any conversions of the  
£125 million convertible bond, after the balance sheet date.

14. Employment costs

Wages and salaries 

Social security costs 

Pension costs 

Share-based payments 

Total employment costs 

Charged:

  Manpower costs – consolidated income statement

  Capital schemes – property, plant and equipment

Total employment costs 

Notes

31

34

2013 
(Restated
note 5)
£m

134.3

13.1

17.6

3.6

168.6

159.3

9.3

168.6

2014 
£m

134.3

13.1

20.2

3.3

170.9

161.4

9.5

170.9

Details of Directors’ emoluments are set out in note 15. There are no personnel, other than Directors, who as key management 
exercise authority and responsibility for planning, directing and controlling the activities of the Group.

          123

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
14. Employment costs Continued

Employees (average number)

The average monthly number of employees (including Executive Directors) was:

Water and sewerage 

Waste management 

Other 

Group totals 

The total number of employees at 31 March 2014 was 4,498 (2013 4,511).

15. Directors’ emoluments

Executive Directors:

  Salary 

  Performance-related bonus paid or payable 

  Share-based payments 

  Other emoluments, including payments in lieu of pension provision 

Non-executive Directors 

2014 

2013

1,356

3,044

51

4,451

1,354

3,180

50

4,584

2014 
£000

2013 
£000

1,121

400

997

501

480

3,499

1,110

261

1,147

324

477

3,319

The cost of share-based payments represents the amount charged to the income statement, as described in note 34.

The aggregate gains on vesting of Directors’ share-based awards amounted to a total of £1,576,000 (2013 £1,644,000).

Total gains made by Directors on the exercise of share options were £1,000 (2013 £69,000).

Total emoluments include £1,594,000 (2013 £1,541,000) payable to Directors for services as directors of subsidiary undertakings.

At 31 March 2014 there were no Directors accruing retirement benefits under defined benefit pension schemes (2013 nil). 

At 31 March 2014 one Director (2013 nil) is a member of the Group’s defined contribution pension scheme. During the year three 
Directors received payments in lieu of pension provision (2013 three).

More detailed information concerning Directors’ emoluments (including pensions and the highest paid Director) and share interests 
is shown in the Directors’ remuneration report on pages 70 to 96.

124          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    16. Goodwill

Cost:

At 1 April 2012

Recognised on acquisition of subsidiaries

At 31 March 2013

Recognised on acquisition of subsidiaries

At 31 March 2014

Carrying amount:

At 1 April 2012

At 31 March 2013

At 31 March 2014

(Restated
note 5)
£m

326.5

12.8

339.3

–

339.3

326.5

339.3

339.3

Goodwill acquired in a business combination is allocated at acquisition to the cash-generating unit (CGU) expected to benefit from 
that business combination. All of the carrying amount of goodwill is allocated to the waste management segment and this is the 
lowest level at which goodwill is monitored and tested.

Impairment testing of goodwill 
The Group tests goodwill for impairment annually, or more frequently if there are any indications that impairment may have arisen. 
The recoverable amount of goodwill is determined based on value-in-use calculations which, under IAS 36 “Impairment of Assets”, 
require the use of base cash flow projections that reflect reasonable and supportable assumptions with specific restrictions 
on the estimates to be used. These include limitations on reflecting cash flows to take account of future cost restructuring, or 
improvement or enhancement of asset performance. Uncommitted projects are excluded. Discount rates are required to be 
derived independently of the Group’s capital structure and reflect management’s prudent estimate of a rate that investors would 
require if they were to choose a similar investment.

The base cash flow projections have been derived by prudently adjusting key assumptions underlying the Group’s detailed budget 
and strategic plan projections. These cover a period of 7 years and are prepared as part of the annual planning cycle. This period 
is believed to lead to a more realistic estimate of future cash flows than 5 years. 

These plans are based on detailed market-by-market forecasts of projected volumes, prices and costs for each business activity. 
These forecasts reflect, on an individual operational site basis, numerous assumptions and estimates. The key assumptions 
include; anticipated changes in market size and volumes; recyclate prices; energy selling prices; gate fees; the level of future landfill 
tax; and cost inflation. Management has determined the value assigned to each assumption based on historical experience, market 
surveys, industry analysis and current legislation. For business activities with an indefinite life a terminal growth rate has been used. 

The key assumptions which management has applied to the cash flow projections include:

Assumption

Discount rate 

Pre-tax discount rates used range from 7.5% to 10%  
(across the segment’s business activities).

Basis for assumption

Discount rates have been determined based on an estimate of 
the waste management segment’s weighted average cost of 
capital adjusted for the different risk profiles of the segment’s 
business activities to the extent that the cash flows have not 
already been adjusted. Investments in joint ventures reflect an 
expected equity return only. 

Long-term growth rates

0.5% applied to overheads beyond the period of the detailed 
projections.

Ongoing efficiencies and benefits from economies of scale.  

2.5% applied to other cash flows beyond the period of the 
detailed projections

Based on forecasts of growth in waste management markets  
and the UK economy.

Using management’s cash flow projections on the above basis, the value-in-use of the waste management business exceeds the 
carrying amount by £488 million (“headroom”). The headroom relative to the Company’s investment in the waste management 
business (note 21) is £246 million. A reasonably possible change, with all other variables held constant, of a 0.5% increase in 
discount rates, a 1.5% increase in the long-term growth rate of overheads, a 0.5% reduction in the long-term growth rate of other 
cash flows or a 5.0% reduction in overall net cash flows, as a result of movements in key assumptions, would reduce “headroom” 
by £128 million, £59 million, £67 million and £83 million respectively. 

          125

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Continued
17. Other intangible assets

Acquired intangible assets

Cost:

At 1 April 2012

Recognised on acquisition of subsidiaries

At 31 March 2013 

Additions

At 31 March 2014

Accumulated amortisation:

At 1 April 2012

Charge for year 

Impairment charge for year

At 31 March 2013

Charge for year 

At 31 March 2014

Carrying amount:

At 1 April 2012

At 31 March 2013

At 31 March 2014 

Service 
concession 
arrangements
£m

Customer 
contracts 
(Restated
note 5) 
£m

Total 
(Restated
note 5)
£m

Patents
£m

–

–

–

19.6

19.6

–

–

–

–

–

–

–

–

19.6

31.5 

1.2

32.7 

–

32.7

9.6

3.7

5.8

19.1

2.7

21.8

21.9 

13.6 

10.9

0.2 

–

0.2 

–

0.2

0.1 

–

–

0.1

–

0.1

0.1 

0.1 

0.1

31.7

1.2

32.9

19.6

52.5

9.7

3.7

5.8

19.2

2.7

21.9

22.0

13.7

30.6

Service concession arrangements are amortised over the useful economic life of each contract. The average remaining life is  
25 years.

Customer contracts are amortised over the useful economic life of each contract which at acquisition ranged between two  
and 15 years. The average remaining life is four years.

Patents are amortised over their estimated useful economic lives which at acquisition was 13 years. The average remaining life  
is four years.

The carrying values of other intangible assets are reviewed annually or when events or changes in circumstance indicate that  
the carrying amounts may not be fully recoverable.

The principal assumptions used to assess impairment are set out in note 18 of the financial statements.

126          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    18. Property, plant and equipment

Land and 
buildings 
(Restated 
note 5) 
£m

Infrastructure
assets
£m

Operational 
properties
£m

Fixed and mobile 
plant, vehicles 
and computers
(Restated  
note 5) 
£m

Landfill 
restoration
£m

Construction
in progress
£m

Total
(Restated 
note 5) 
£m

Group

Cost:

At 1 April 2012

440.4

1,541.0

621.0

1,468.8

55.0

264.4

4,390.6

Arising on acquisitions

Additions 

Assets adopted at fair value

Other 

Grants and contributions 

Disposals

2.8

7.5

–

–

–

–

–

11.7

3.3

–

(1.0)

(1.2)

–

1.4

–

–

–

-

Transfers/reclassifications 

10.8

16.9

10.6

4.8

32.9

–

–

–

(9.6)

54.3

–

–

–

8.4

–

–

–

–

7.6

356.6

410.1

–

–

–

–

3.3

8.4

(1.0)

(10.8)

(92.6)

-

At 31 March 2013 

461.5

1,570.7

633.0

1,551.2

63.4

528.4

4,808.2

Additions 

Assets adopted at fair value

Grants and contributions 

Disposals

16.8

–

–

–

Transfers/reclassifications 

3.6

13.8

5.9

(1.6)

(1.2)

21.0

1.2

–

–

(0.4)

7.5

30.8

0.1

–

(23.6)

64.0

–

–

–

–

–

298.2

360.8

–

–

–

6.0

(1.6)

(25.2)

(96.1)

–

At 31 March 2014 

481.9

1,608.6

641.3

1,622.5

63.4

730.5

5,148.2

Accumulated depreciation:

At 1 April 2012 

Charge for year 

Impairment charge for the year

Disposals 

190.3

134.2

181.0

781.7

19.8

17.9

51.7

–

23.0

–

(1.2)

10.9

–

–

98.9

20.2

(6.9)

1.8

6.3

–

At 31 March 2013 

259.9

156.0

191.9

893.9

27.9

Charge for year 

Impairment charge for the year

Disposals 

13.1

39.8

–

23.8

–

(1.2)

12.0

–

(0.4)

90.8

(2.0)

(22.4)

9.6

5.1

–

At 31 March 2014 

312.8

178.6

203.5

960.3

42.6

–

–

–

–

–

–

–

–

–

1,307.0

152.5

78.2

(8.1)

1,529.6

149.3

42.9

(24.0)

1,697.8

Net book value:

At 1 April 2012 

At 31 March 2013 

250.1

201.6

1,406.8

1,414.7

At 31 March 2014 

169.1

1,430.0

440.0

441.1

437.8

687.1

657.3

662.2

35.2

35.5

20.8

264.4

3,083.6

528.4

3,278.6

730.5

3,450.4

          127

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
18. Property, plant and equipment Continued 
Of the total depreciation charge of £149.3 million (2013 £152.5 million), £1.4 million (2013 £1.4 million) has been charged to capital 
projects, £0.8 million (2013 £0.8 million) has been offset by deferred income and £147.1 million (2013 £150.3 million) has been 
charged against profits.

Asset lives and residual values are reviewed annually.

During the year borrowing costs of £21.8 million (2013 £13.6 million) have been capitalised on qualifying assets, at an average 
borrowing rate of 4.3%.

Impairment testing for property, plant and equipment and other intangible assets
Property, plant and equipment and finite lived intangible assets are reviewed for impairment when any indicators of impairment are 
identified. Most of the individual assets do not generate independent cash flows and as a result, for the purposes of impairment 
reviews, the assets are grouped into cash generating units (CGUs). The CGUs of the waste management segment comprise 
individual sites which constitute the smallest identifiable group of assets that generate cash inflows that are largely independent of 
the cash inflows from other assets or group of assets. 

The carrying value of these individual sites is compared to the recoverable amount of the CGUs, which is based predominantly on 
value-in-use. Value-in-use calculations use the same base cash flow projections used for testing goodwill (note 16) and are derived 
by adjusting the Group’s detailed budget and strategic plan which cover a period of 7 years and are approved by the Board 
annually. The key assumptions are the same as for the impairment testing of goodwill (note 16). 

For certain CGUs the recoverable amount is determined by reference to the fair value less costs to sell of the underlying assets 
using external and internal valuations of property and equipment and management’s estimate of disposal costs.

Impairment charges of £42.9 million (2013 £78.2 million) for property, plant and equipment and £nil (2013 £5.8 million) for 
intangible assets have been identified in the waste management segment relating to CGUs in landfill activities reflecting lower 
revenues and higher ongoing capital costs. For the purposes of disclosing the results of the impairment review the CGUs 
have been grouped together by business activity as each CGU within a business activity exhibits a similar risk profile. The key 
assumptions in the Group’s detailed budget and strategic plan are the same as those used for testing goodwill (note 16). The 
assumptions applied to these cash flow projections are:

Assumption

Discount rate

The pre-tax discount rate used for landfill is 8%.

Basis for assumption

Discount rates have been determined based on an estimate of the 
waste management segment’s weighted average cost of capital 
adjusted for the different risk profiles of the segment’s business activities 
to the extent that the cash flows have not already been adjusted.

Long-term growth rate

0.5% applied to overheads beyond the period of the 
detailed projections.

2.5% applied to other cash flows beyond the strategic 
plan period up to the end of the life of the assets on 
projected volumes.  

Ongoing efficiencies and benefits from economies of scale.  

Based on forecasts of growth in waste management markets and  
the UK economy.

Using management cash flow projections a 1.5% increase in the long-term growth rate of overheads, with all other variables  
held constant, would increase the impairment charge by £6.5 million. A 0.5% increase in discount rate; or 0.5% reduction in the 
long-term growth rate of other cash flows; or a 5% reduction in overall net cash flows, with all other variables held constant, would 
not have a material impact on the impairment charge.

128          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Assets held under finance leases included above were:

Land and 
buildings 
£m

Infrastructure
assets
£m

Operational 
properties
£m

Fixed and mobile 
plant, vehicles  
and computers 
£m

Landfill 
restoration
£m

Construction
in progress
£m

–

–

–

–

–

–

357.0

357.0

36.6

41.9

320.4

315.1

465.2

465.2

104.9

112.8

360.3

352.4

383.8

421.3

180.3

200.9

203.5

220.4

–

–

–

–

–

–

0.3

0.2

–

–

0.3

0.2

Total
£m

1,206.3

1,243.7

321.8

355.6

884.5

888.1

Fixed and mobile plant, 
vehicles and computers
£m 

Cost:

At 31 March 2013 

At 31 March 2014 

Accumulated depreciation:

At 31 March 2013 

At 31 March 2014 

Net book amount:

At 31 March 2013 

At 31 March 2014

Company

Cost:

At 1 April 2012

Additions 

Disposals

At 31 March 2013

Additions 

Disposals

At 31 March 2014

Accumulated depreciation:

At 1 April 2012

Charge for year

Disposals

At 31 March 2013

Charge for year

Disposals

At 31 March 2014

Net book value:

At 1 April 2012

At 31 March 2013

At 31 March 2014

Asset lives and residual values are reviewed annually.

0.4

0.1

(0.1)

0.4

0.1

(0.2)

0.3

0.2

0.1

(0.1)

0.2

0.1

(0.2)

0.1

0.2

0.2

0.2

          129

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
19. Financial instruments by category
The accounting policies for financial instruments have been applied to the line items:

Derivatives 
used for 
fair value 
hedging
£m

Fair value

Derivatives
used for 
cash flow 
hedging
£m

Derivatives 
deemed 
held for 
trading
£m

Amortised cost

Trade  
receivables 
and trade 
payables
£m

Loans and 
receivables
£m

–

–

20.0

–

20.0

–

(4.8)

–

(4.8)

–

–

31.0

–

31.0

–

(9.2)

–

(9.2)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

8.5

–

8.5

–

(15.3)

–

(15.3)

–

–

0.8

–

0.8

–

(41.1)

–

(41.1)

–

0.2

–

0.2

–

(0.1)

–

(0.1)

–

–

–

–

–

–

–

–

–

–

–

–

–

(4.6)

–

(4.6)

–

–

9.7

–

9.7

–

(2.9)

–

(2.9)

–

–

–

–

–

(2.4)

–

(2.4)

–

9.7

–

9.7

–

–

–

–

233.7

–

613.1

846.8

(2,807.1)

–

–

(2,807.1)

–

181.0

–

634.5

815.5

(2,643.2)

–

–

(2,643.2)

843.7

–

326.7

1,170.4

(1,098.8)

–

–

(1,098.8)

637.0

–

398.9

1,035.9

(1,049.8)

–

(1,049.8)

120.3

–

–

–

120.3

–

–

(100.7)

(100.7)

136.0

–

–

–

136.0

–

–

(86.9)

(86.9)

–

–

–

–

–

–

(0.1)

(0.1)

–

–

–

–

–

(0.4)

(0.4)

Total
£m

120.3

233.7

28.5

613.1

995.6

(2,807.1)

(24.7)

(100.7)

(2,932.5)

136.0

181.0

41.5

634.5

993.0

(2,643.2)

(53.2)

(86.9)

(2,783.3)

843.7

0.2

326.7

1,170.6

(1,098.8)

(2.5)

(0.1)

(1,101.4)

637.0

9.7

398.9

1,045.6

(1,049.8)

(0.4)

(1,050.2)

Notes

23

20,23

24

26

29

24

27

23

20,23

24

26

29

24

27

Group 

31 March 2014
Financial assets

Trade receivables 

Other receivables

Derivative financial instruments 

Cash and cash deposits 

Total 

Financial liabilities

Borrowings 

Derivative financial instruments 

Trade payables 

Total 

31 March 2013
Financial assets

Trade receivables 

Other receivables

Derivative financial instruments 

Cash and cash deposits 

Total 

Financial liabilities

Borrowings 

Derivative financial instruments 

Trade payables 

Total 

Company

31 March 2014
Financial assets

Amounts owed by subsidiaries

20,23

Derivative financial instruments

Cash and cash deposits 

Total

Financial liabilities

Borrowings 

Derivative financial instruments

Trade payables 

Total 

31 March 2013
Financial assets

24

26

29

24

27

Amounts owed by subsidiaries

20,23

Derivative financial instruments

Cash and cash deposits 

Total

Financial liabilities

Borrowings 

Trade payables 

Total 

130          

24

26

29

27

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    20. Other non-current assets
Non-current receivables

Amounts owed by subsidiary undertakings 

Amounts owed by related parties (note 46) 

Service concession arrangements 

Other receivables 

Non-current receivables were due:

Between 1 and 2 years 

Over 2 years and less than 5 years 

Over 5 years 

The fair values of non-current receivables were:

Amounts owed by subsidiary undertakings

Amounts owed by related parties

Service concession arrangements

Other receivables 

Group

Company

2013
£m

–

79.9

90.1

13.3

183.3

2014
£m

833.5

–

–

0.5

834.0

2013
£m

502.0

–

–

0.5

502.5

Group

Company

2013
£m

21.0

24.4

137.9

183.3

2014
£m

166.8

500.2

167.0

834.0

2013
£m

126.2

376.3

–

502.5

Group

Company

2013
£m

–

161.6

90.1

13.3

265.0

2014
£m

845.1

–

–

0.5

845.6

2013
£m

509.2

–

–

0.5

509.7

2014
£m

–

87.9

126.0

16.4

230.3

2014
£m

23.1

22.8

184.4

230.3

2014
£m

–

165.2

126.0

16.4

307.6

The fair value of amounts owed by related parties is based on cash flows using a rate based on the borrowings rate of  
2.5% (2013 2.5%). 

The discount rate is equal to London Interbank Offered Rate plus an allowance to reflect an appropriate credit margin.

The effective interest rate on amounts owed by related parties was 13.0% (2013 13.0%).

Other receivables include site development and pre-contract costs of £15.9 million (2013 £12.8 million).

          131

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
 
 
Notes to the financial statements 
Continued
21. Investments
Subsidiary undertakings 

Company

At 1 April 2012

Additions

At 31 March 2013 

At 31 March 2014

Joint ventures 

Group

At 1 April 2012

Share of post-tax profit

Share of other comprehensive loss

Dividends received

At 31 March 2013

Share of post-tax profit

Share of other comprehensive profit

Dividends received

At 31 March 2014 

£m

1,172.1

151.2

1,323.3

1,323.3

Shares
£m

0.1

5.8

2.7

(8.5)

0.1

3.7

4.8

(8.5)

0.1

The recoverable amount of investments is determined based on value-in-use calculations which are set out in note 16 of the 
financial statements. 

Details of the Group’s principal subsidiary and joint venture undertakings are set out in note 41.

The Group’s share of the results, assets and liabilities in its principal joint ventures and associate, which are equity accounted in 
these financial statements, is:

Assets

Liabilities

Income

Non–current
£m

Current
£m

Non–current
£m

Current
£m

Revenue
£m

Profit
£m

Other 
comprehensive 
income/(loss)
£m 

68.8

14.7

(81.4)

(2.0)

24.0

4.5

241.3

8.9

(197.2)

(53.0)

62.0

(0.5)

103.7

20.3

(120.1)

(3.9)

16.3

(0.3)

73.8

19.5

(86.1)

(7.2)

25.2

5.8

175.2

39.5

(188.9)

(25.8)

63.6

95.0

22.3

(117.1)

(0.2)

1.3

–

–

4.0

0.5

0.3

2.7

–

–

2014 

Lakeside Energy from 
Waste Holdings Limited 

Viridor Laing (Greater 
Manchester) Holdings Limited 

INEOS Runcorn (TPS) Holdings 
Limited

2013

Lakeside Energy from 
Waste Holdings Limited 

Viridor Laing (Greater 
Manchester) Holdings Limited

INEOS Runcorn (TPS) Holdings 
Limited

132          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    22. Inventories

Raw materials and consumables 

23. Trade and other receivables – current

Trade receivables 

Less: provision for impairment of receivables

Net trade receivables 

Amounts owed by related parties (note 46)

Amounts owed by subsidiary undertakings

Other receivables 

Prepayments and accrued income 

Group

Company

2014
£m

12.1

2013
£m

10.5

2014
£m

–

2013
£m

–

Group

Company

2013
(Restated 
note 5)
£m

212.4

(76.4)

136.0

11.0

–

8.0

112.6

267.6

2014
£m

206.4

(86.1)

120.3

19.3

–

24.5

114.1

278.2

2014
£m

2013
£m

–

–

–

–

10.2

1.0

0.2

11.4

–

–

–

–

135.0

1.1

0.2

136.3

The Directors consider that the carrying amounts of trade and other receivables approximate to their fair value.

There is no concentration of credit risk in trade receivables. The Group has a large number of customers who are dispersed and 
there is no significant loss on trade receivables expected that has not been provided for. The Group has created IAS 39 portfolio 
provisions, but cannot practicably identify which receivables specifically are the ones impaired. It is Group policy to consider a 
receivable in a portfolio to which an impairment has been allocated on a collective basis as not being impaired for the purposes of 
IFRS 7 disclosures until the loss can be specifically identified with the receivable.

The ageing of trade receivables which are past due but not specifically impaired was:

Group

Past due 1 – 30 days 

Past due 31 – 120 days 

More than 120 days 

2014
£m

43.7

17.8

130.5

2013
£m

51.3

13.8

115.6

The aged trade receivables above are taken directly from aged sales ledger records before deduction of credit balances and other 
adjustments.

The Group’s two principal operating businesses specifically review separate categories of debt to identify an appropriate provision 
for impairment. South West Water Limited has a duty under legislation to continue to provide domestic customers with services regardless 
of payment.

The movement in the allowance for impairment in respect of trade receivables was:

At 1 April 

Provision for receivables impairment 

Receivables written-off during the year as uncollectable 

Cumulative amounts previously excluded from debt 

At 31 March 

2014 
£m

76.4

10.2

(8.4)

7.9

86.1

2013 
£m

67.0

9.9

(9.5)

9.0

76.4

          133

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
24. Derivative financial instruments

Derivatives used for cash flow hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities 

Derivatives used for fair value hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Derivative deemed held for trading

Current assets

Current liabilities

Non-current liabilities 

Group

Company

2014
£m

6.7

1.8

(15.3)

–

19.2

0.8

(1.2)

(3.6)

–

(4.3)

(0.3)

2013
£m

0.2

0.6

(18.0)

(23.1)

30.8

0.2

(2.3)

(6.9)

9.7

(1.4)

(1.5)

2014
£m

0.2

–

–

(0.1)

–

–

–

–

–

(2.4)

–

2013
£m

–

–

–

–

–

–

–

–

9.7

–

–

The fair value of hedging derivatives is split between current and non-current assets or liabilities based on the maturity of the  
cash flows.

The ineffective portion recognised in the income statement arising from hedging relationships was £nil (2013 £nil).

Interest rate swaps and fixed rate borrowings are used to manage the mix of fixed and floating rates to ensure at least 50% of 
Group net borrowings are at fixed rate. At 31 March 2014 62% of Group net borrowings were at fixed rate (2013 54%).

At 31 March 2014 the Group had interest rate swaps to swap from floating to fixed rate and hedge financial liabilities with a 
notional value of £1,563.0 million and a weighted average maturity of 3.7 years (2013 £1,135.0 million, with 4.0 years). The 
weighted average interest rate of the swaps for their nominal amount was 2.7% (2013 2.7%).

The derivative deemed held for trading does not qualify for hedge accounting under IAS 39, but is designed to improve the 
Group’s overall interest rate performance. This derivative arises from a combination of non-derivative instruments entered into 
during the year that when combined result in a derivative instrument. Included in the derivative instrument is a £200 million floating 
interest rate-linked loan from Peninsula MB Limited to the Company and a fixed rate £200 million obligation due to the Company 
from Peninsula MB Limited. This derivative has an expected life of 13 years. 

Valuation hierarchy
The Group uses the following hierarchy for determining the fair value of financial instruments by valuation technique:

•  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1) 

• 

inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as 
prices) or indirectly (that is, derived from prices) (level 2)

• 

inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3).

The fair value of financial instruments not traded in an active market (level 2, for example over-the-counter derivatives) is 
determined by using valuation techniques. A variety of methods and assumptions are used based on market conditions existing 
at each balance sheet date. Quoted market prices or dealer quotes for similar instruments are used for long-term debt. Other 
techniques, such as estimated discounted cash flows, are used to determine fair value for the remaining financial instruments. The 
fair value of interest rate swaps is calculated as the present value of the estimated future cash flows.

134          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
The Group’s financial instruments are valued principally using level 2 measures:

Level 2 inputs

Group

Company

Assets

Derivatives used for cash flow hedging 

Derivatives used for fair value hedging

Total assets

Liabilities

Derivatives used for cash flow hedging

Derivatives used for fair value hedging

Derivative deemed held for trading

Total liabilities

2014
£m

8.5

20.0

28.5

15.3

4.8

2.2

22.3

2013
£m

0.8

31.0

31.8

41.1

9.2

2.9

53.2

2014
£m

2013
£m

0.2

–

0.2

0.1

–

–

0.1

–

–

–

–

–

–

–

Financial instruments valued using level 3 measures are valued by the counterparty using cash flows discounted at prevailing mid-
market rates. The fair value of such financial instruments is not significantly sensitive to unobservable inputs.

Level 3 inputs

Group

Company

Assets

Derivative deemed held for trading

Liabilities

Derivative deemed held for trading

2014
£m

–

2.4

2013
£m

9.7

–

2014
£m

–

2.4

The following table presents the changes in level 3 financial instruments for the year:

Level 3 inputs

At 1 April

Gains and losses recognised in net finance costs

Settlement of recognised gains

At 31 March

25. Financial instruments at fair value through profit

Current assets 

Non-current liabilities

Group

Company

2013
£m

2.3

7.4

-

9.7

2014
£m

9.7

8.4

(20.5)

(2.4)

Group

Company

2013
£m

1.2

(23.0)

2014
£m

–

–

2014
£m

9.7

8.4

(20.5)

(2.4)

2014
£m

0.4

(15.6)

2013
£m

9.7

–

2013
£m

2.3

7.4

-

9.7

2013
£m

–

–

Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which has 
been designated in a fair value hedging relationship. 

          135

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
 
 
 
 
Notes to the financial statements 
Continued
26. Cash and cash deposits

Cash at bank and in hand 

Short-term bank deposits 

Other deposits 

Total cash and cash deposits (note 40)

Group

Company

2014
£m

90.1

145.0

378.0

613.1

2013
£m

86.6

159.0

388.9

634.5

2014
£m

85.5

90.0

151.2

326.7

2013
£m

58.4

159.0

181.5

398.9

Group short-term deposits have an average maturity of one day.

Group other deposits have an average maturity of 157 days.

Group other deposits include restricted funds of £164.1 million  (2013 £135.9 million) to settle long-term lease liabilities (note 29) 
and £9.1 million (2013 £7.7 million) relating to letters of credit.

For the purposes of the cash flow statement cash and cash equivalents comprise:

Cash and cash deposits as above 

Bank overdrafts (note 29) 

Less: deposits with a maturity of three months or more  
(restricted funds)

27. Trade and other payables – current

Trade payables 

Amounts owed to subsidiary undertakings 

Amounts owed to joint venture (note 46) 

Other tax and social security 

Accruals and other payables

Group

Company

2014
£m

613.1

–

613.1

2013
£m

634.5

(0.4)

634.1

(173.2)

(143.6)

439.9

490.5

2014
£m

326.7

–

326.7

(1.4)

325.3

2013
£m

398.9

–

398.9

(1.4)

397.5

Group

Company

2013
(Restated 
note 5)
£m

86.9

–

0.2

70.8

118.8

276.7

2014
£m

100.7

–

1.5

72.2

124.4

298.8

2014
£m

0.1

0.1

–

0.3

6.9

7.4

2013
£m

0.4

0.1

–

0.3

6.9

7.7

The Directors consider that the carrying amount of trade and other payables approximates to their fair value.

Included in accruals and other payables are amounts provided by the Group in relation to claims received which are considered 
by the Directors and the management of the Group to be the best estimate of the amounts that might be finally settled. Further 
disclosures have not been provided in accordance with IAS 37 paragraph 92.

136          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
 
 
 
 
28. Current tax liabilities

Current tax liabilities

29. Borrowings

Current

Bank overdrafts 

Short-term loans 

Convertible bond 

European Investment Bank 

Amounts owed to subsidiary undertakings (note 46)

Obligations under finance leases 

Total current borrowings (note 40)

Non-current

Bank and other loans

Private placements

Bond 2040

RPI index-linked bond

Convertible bond

European Investment Bank 

Obligations under finance leases

Total non-current borrowings (note 40) 

Total borrowings 

2014
£m

37.7

2014
£m

–

0.9

123.4

31.1

–

155.4

118.5

273.9

469.3

222.0

132.7

253.8

–

304.3

1,382.1

1,151.1

2,533.2

2,807.1

Group

Company

2013
(Restated 
note 5)
£m

66.9

2014
£m

1.1

2013
£m

18.9

Group

Company

2014
£m

2013
£m

2013
£m

0.4

75.9

–

21.1

–

97.4

41.2

138.6

410.0

162.3

132.5

247.3

120.4

210.4

–

0.9

123.4

–

283.2

407.5

–

407.5

469.3

222.0

–

–

–

–

–

75.9

–

–

281.2

357.1

–

357.1

410.0

162.3

–

–

120.4

–

692.7

–

692.7

1,049.8

1,282.9

1,221.7

2,504.6

2,643.2

691.3

–

691.3

1,098.8

The Company issued a £100 million private placement in July 2007 maturing in 2022. Interest is payable at a fixed rate of 3.3%.

South West Water Finance Plc issued a £200 million RPI index-linked bond in July 2008 maturing in 2057 with a cash coupon of 
1.99%.

The Company issued £125 million 4.625% convertible bonds in August 2009. The bonds mature five years from the issue date at 
their nominal value of £125 million or can be converted into shares, at the holders’ option, at the conversion price of 597.81 pence 
per Ordinary share. The value of the equity conversion component was determined to be £10 million and has been recognised in 
shareholders’ equity in retained earnings.

South West Water Finance Plc issued a £150 million bond in July 2010 maturing in 2040 with a cash coupon of 5.875%.

          137

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
Notes to the financial statements 
Continued
29. Borrowings Continued
The fair values of non-current borrowings were:

Group

Bank and other loans 

Private placements

Bond 2040

RPI index-linked bond

Convertible bond

European Investment Bank 

2014

2013

Book value
£m

Fair value
£m

Book value
£m

Fair value
£m

469.3

222.0

132.7

253.8

–

304.3

469.3

215.9

170.0

163.7

–

260.1

410.0

162.3

132.5

247.3

120.4

210.4

410.0

156.5

175.1

166.7

145.9

189.5

1,382.1

1,279.0

1,282.9

1,243.7

Obligations under finance leases

1,151.1

978.8

1,221.7

1,053.3

Company

Bank and other loans 

Private placements

Convertible bond

2,533.2

2,257.8

2,504.6

2,297.0

469.3

222.0

–

691.3

469.3

215.9

–

685.2

410.0

162.3

120.4

692.7

410.0

156.5

145.9

712.4

Where market values are not available, fair values of borrowings have been calculated by discounting expected future cash flows at 
prevailing interest rates.

The maturity of non-current borrowings was:

Between 1 and 2 years 

Over 2 years and less than 5 years 

Over 5 years 

Group

Company

2014
£m

174.0

560.6

1,798.6

2,533.2

2013
£m

259.1

593.9

1,651.6

2,504.6

2014
£m

112.5

356.8

222.0

691.3

2013
£m

185.2

345.2

162.3

692.7

The weighted average maturity of non-current borrowings was 21 years (2013 22 years).

Finance lease liabilities – minimum lease payments were:

Group

Company

2014
£m

62.5

297.8

2,037.7

2,398.0

(1,128.4)

1,269.6

2013
£m

56.6

291.0

2,045.3

2,392.9

(1,130.0)

1,262.9

2014
£m

2013
£m

–

–

–

–

–

–

– 

– 

–

– 

–

 –

Within 1 year 

Over 1 year and less than 5 years

Over 5 years

Less: future finance charges 

Present value of finance lease liabilities

138          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
 
 
 
 
The maturity of finance lease liabilities was:

Within 1 year 

Over 1 year and less than 5 years

Over 5 years

Group

Company

2014
£m

118.5

122.3

1,028.8

1,269.6

2013
£m

34.0

170.1

1,058.8

1,262.9

2014
£m

2013
£m

–

–

–

–

–

–

–

–

Included above are accrued finance charges arising on obligations under finance leases totalling £127.3 million (2013 £130.8 
million), of which £6.9 million (2013 £14.4 million) is repayable within one year.

Within obligations under finance leases, South West Water Limited has utilised finance lease facilities of £180.0 million for certain 
water and sewerage business property, plant and equipment which are secured by bank letters of credit issued by United Kingdom 
financial institutions. These letters of credit, covering the full period of the finance leases, are renewable between the financial 
institutions and South West Water Limited at five-yearly intervals, the next being March 2016.

The period for repayment of these leases includes an agreement to deposit with the lessor group amounts equal to the difference 
between the original and revised payments due. The accumulated deposits, £60.1 million at 31 March 2014 (2013 £52.3 million) 
are being held to settle the lease liability over the period from the end of the original lease term. The deposits are subject to a 
registered charge given as security to the lessor for the balance outstanding.

The period for repayment of certain existing leases includes an agreement to deposit with the lessor group amounts equal to the 
difference between the original and revised payments due. The accumulated deposits, £104.0 million at 31 March 2014 (2013 
£83.6 million) are being held to settle the lease liability at the end of the lease term, subject to rights to release by negotiation with 
the lessor.

Undrawn committed borrowing facilities at the balance sheet date were:

Floating rate:

Expiring within 1 year 

Expiring after 1 year 

Group

Company

2014
£m

30.0

660.0

690.0

2013
£m

190.0

325.0

515.0

2014
£m

–

415.0

415.0

2013
£m

25.0

220.0

245.0

In addition the Group had, at 31 March 2014, undrawn uncommitted short-term bank facilities of £25.0 million (2013 £25.0 million) 
available to the Company or South West Water Limited.

30. Other non-current liabilities

Amounts owed to subsidiary undertakings 

Other payables

Group

Company

2014
£m

–

82.8

82.8

2013
£m

–

77.9

77.9

2014
£m

8.7

–

8.7

2013
£m

8.7

–

8.7

Other payables include deferred income resulting from the adoption at fair value of assets transferred from customers in the water 
and sewerage segment.

          139

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
 
 
Notes to the financial statements 
Continued
31. Retirement benefit obligations
The Group operates a number of defined benefit pension schemes and also a defined contribution section within the main scheme.

The assets of the Group’s pension schemes are held in separate trustee administered funds. The trustees of the funds are required 
to act in the best interest of the funds’ beneficiaries. The appointment of schemes’ trustees is determined by the schemes’ trust 
documentation. The Group has a policy for the main fund that one-half of all trustees, other than the Chairman, are nominated by 
members of the schemes, including pensioners.

Defined contribution schemes
Pension costs for defined contribution schemes were £4.5 million (2013 £2.8 million).

Defined benefit schemes
Assumptions
The principal actuarial assumptions at 31 March were:

Rate of increase in pensionable pay 

Rate of increase for current and future pensions 

Rate used to discount schemes’ liabilities and expected return on schemes’ assets  

Inflation 

2014 
%

3.4

3.2

4.30

3.4

2013 
%

3.4

3.4

4.35

3.4

2012 
%

3.5

3.3

4.73

3.3

Mortality
Assumptions regarding future mortality experience are set based on actuarial advice in accordance with published statistics and 
experience. The mortality assumption uses a scheme-specific calculation based on CMI 2013 actuarial tables with an allowance for 
future longevity improvement.

The average life expectancy in years of a member having retired at age 62 on the balance sheet date is projected as:

Male 

Female 

2014 

24.9

27.1

2013 

25.0

27.0

2012

24.9

27.0

The average life expectancy in years of a future pensioner retiring at age 62, 20 years after the balance sheet date, is projected as:

Male 

Female 

2014

26.3

29.4

2013

25.9

28.3

2012

25.8

28.2

The sensitivities regarding the principal assumptions used to measure the schemes’ liabilities are:

Change in 
assumption 

Impact on 
schemes’ 
liabilities

+/– 0.5%

+/– 1.3%

+/– 0.5%

+/– 6.4%

+/– 0.5%

+/– 8.9%

+/– 0.5%

+/– 6.9%

+/– 1 year

+/– 3.5%

Rate of increase in pensionable pay 

Rate of increase in current and future pensions 

Rate used to discount schemes’ liabilities 

Inflation

Life expectancy 

140          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    The amounts recognised in the balance sheet were:

Group

Company

Present value of financial obligations 

Fair value of plan assets 

Deficit of funded plans 

Impact of minimum funding asset ceiling

Net liability recognised in the balance sheet

2013
(Restated
note 5)
£m

(671.9)

580.4

(91.5)

(8.1)

(99.6)

2014
£m

(677.4)

608.4

(69.0)

(10.3)

(79.3)

The movement in the net defined benefit obligation over the accounting period is as follows:

2013
(Restated
note 5)
£m

(47.3)

39.4

(7.9)

–

(7.9)

2014
£m

(47.2)

41.0

(6.2)

–

(6.2)

2013

At 1 April 

Current service cost 

Interest (expense)/ income

Past service cost and gains and losses on 
settlements

Remeasurements: 

Return on plan assets excluding amounts 
included in interest expense 

Loss from change in demographic 
assumptions

Gain/(loss) from change in financial 
assumptions

Experience gains

Change in asset ceiling, excluding amounts 
included in interest expense

Contributions:

Employers

Plan participants

Payments from plans:

Benefit payments

At 31 March

2014

Present 
value of 
obligation
£m

Fair value 
of plan 
assets
£m

(680.0)

580.4

–

25.1

(15.5)

(29.1)

(0.2)

Total
£m

(99.6)

(15.5)

(4.0)

–

(0.2)

Present 
value of 
obligation 
(Restated 
note 5)
£m

Fair value 
of plan
assets
£m

Total
(Restated 
note 5)
£m

(606.6)

517.2

(14.4)

(28.2)

(0.4)

–

24.4

–

(89.4)

(14.4)

(3.8)

(0.4)

(44.8)

25.1

(19.7)

(43.0)

24.4

(18.6)

–

8.0

8.0

–

–

(52.6)

1.3

0.7

44.6

44.6

–

–

–

–

–

(52.6)

1.3

0.7

–

–

–

–

(5.9)

9.9

15.1

(0.9)

8.0

26.2

(50.6)

44.6

(6.0)

(5.9)

9.9

15.1

(0.9)

18.2

–

(1.1)

13.8

1.1

13.8

–

–

–

(1.2)

14.4

1.2

21.4

(21.4)

14.4

–

–

20.0

(20.0)

(687.7)

608.4

79.3

(680.0)

580.4

(99.6)

          141

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
Notes to the financial statements 
Continued
31. Retirement benefit obligations Continued
The movement in the Company’s net defined benefit obligation over the accounting period is as follows:

2014

2013

Present 
value of 
obligation
£m

Fair value 
of plan 
assets
£m

(47.3)

39.4

(0.4)

(2.0)

(2.4)

–

1.7

1.7

Total
£m

(7.9)

(0.4)

(0.3)

(0.7)

–

0.3

0.3

(0.3)

0.9

0.4

1.0

–

–

–

0.3

(0.3)

0.9

0.4

1.3

Present 
value of 
obligation 
(Restated 
note 5)
£m

Fair value 
of plan
assets
£m

Total 
(Restated 
note 5)
£m

(42.3)

35.4

(0.5)

(2.0)

(2.5)

–

–

(4.0)

–

(4.0)

–

1.7

1.7

2.8

–

–

–

2.8

(6.9)

(0.5)

(0.3)

(0.8)

2.8

–

(4.0)

–

(1.2)

–

1.1

1.1

–

1.0

1.0

1.5

(47.2)

(1.5)

41.0

–

(6.2)

1.5

(47.3)

(1.5)

39.4

–

(7.9)

1 April 

Current service cost 

Interest (expense)/income  

Remeasurements: 

Return on plan assets excluding amounts 
included in interest expense

Loss from change in demographic 
assumptions

Gain/(loss) from change in financial 
assumptions

Experience gains

Contributions:

Employers

Payments from plans:

Benefit payments

At 31 March

Changes in the effect of the asset ceiling during the year were:

Irrecoverable asset at start of the year 

Interest on irrecoverable surplus

Actuarial gains/ (losses)

Group

Company

2013 
(Restated 
note 5)
£m

8.8

0.4

(1.1)

2014
£m

8.1

0.4

1.8

2014
£m

–

–

–

2013
£m

–

–

–

The Group has two minor pension schemes which are in surplus. However these surpluses are deemed irrecoverable assets in 
accordance with IFRIC 14 ‘The Limit on Defined Benefit Asset, Minimum Funding Requirements and their Interaction’.

142          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
The schemes’ assets were:

Equities 

Government bonds

Other bonds

Diversified growth

Property 

Other 

2014

Quoted 
prices 
in active 
market
£m

Prices not 
quoted 
in active 
market
£m

288.4

84.2

115.3

69.3

38.0

4.3

599.5

–

–

–

–

1.4

7.5

8.9

Quoted 
prices 
in active 
market
£m

314.0

89.6

96.0

38.6

34.0

4.4

Fund
%

47

14

19

11

7

2

100

576.6

2013

Prices not 
quoted 
in active 
market
£m

–

–

–

–

1.3

2.5

3.8

Fund
%

54

15

6

17

6

2

100

Other assets at 31 March 2014 represented principally cash contributions received from the Group towards the year-end which 
were invested during the subsequent financial year. 

The Company’s share of the schemes’ assets at the balance sheet date were:

Equities 

Government bonds

Other bonds

Diversified growth

Property 

Other 

2014

Quoted 
prices 
in active 
market
£m

Prices not 
quoted 
in active 
market
£m

19.8

5.5

6.7

5.9

3.0

0.1

41.0

–

–

–

–

–

–

–

Quoted 
prices 
in active 
market
£m

20.3

3.1

6.9

6.2

2.7

0.2

Fund
%

48

14

16

15

7

–

100

39.4

2013

Prices not 
quoted 
in active 
market
£m

–

–

–

–

–

–

–

Fund
%

51

8

18

16

7

–

100

Through its defined benefit pension plans, the Group is exposed to a number of risks, the most significant of which are detailed 
below:

Asset volatility

Changes in bond yields

Inflation risk

The liabilities are calculated using a discount rate set with reference to corporate bond 
yields; if assets underperform this yield, this will create a deficit. The schemes hold a 
significant proportion of growth assets (equities and diversified growth funds) which are 
expected to outperform corporate bonds in the long-term, but can give rise to volatility 
and risk in the short-term. The allocation to growth assets is monitored such that it is 
suitable with the schemes’ long-term objectives.

A decrease in corporate bond yields will increase the schemes’ liabilities, although this 
will be partially offset by an increase in the value of the schemes’ bond holdings.

The majority of the schemes’ benefit obligations are linked to inflation, and higher 
inflation will lead to higher liabilities (although, in most cases, caps on the level of 
inflationary increases are in place to protect against extreme inflation). The majority of 
the assets are either unaffected by or loosely correlated with inflation, meaning that an 
increase in inflation will also increase the deficit.

Life expectancy

The majority of the schemes’ obligations are to provide benefits for the life of the 
member, so increases in life expectancy will result in an increase in the liabilities.

          143

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
31. Retirement benefit obligations Continued
In conjunction with its investment advisors, the trustees have structured the schemes’ investments with the objective of balancing 
investment returns and levels of risk. The asset allocation for the main scheme has three principal elements:

•  holding of bonds which is expected to be less volatile than most other asset classes and reflects the schemes’ liabilities

•  a proportion of equities, with fund managers having freedom in making investment decisions to maximise returns

•  investment of a relatively small proportion of the schemes’ assets in alternative asset classes which give the potential for 

diversification (currently property and diversified growth).

The liabilities of the defined benefit schemes are measured by using the projected unit credit method which is an accrued benefits valuation 
method in which the schemes’ liabilities make allowance for projected increases in pensionable pay.

The future cash flows arising from the payment of the defined benefits are expected to be settled primarily in the period between 
15 and 40 years from the balance sheet date.

The last triennial actuarial valuation of the principal defined benefit scheme was at 31 March 2010. The Group paid no deficit 
recovery contributions to the main scheme during the year (2013 £nil million) since all payments up to 31 March 2015 under the 
existing schedule of contributions have been made. The schedule of contributions is due to be revised following the completion 
of the 31 March 2013 triennial actuarial valuation. The Group monitors funding levels on an annual basis and expects to pay total 
contributions of around £14 million during the year ended 31 March 2015.

32. Deferred tax
Deferred tax is provided in full on temporary differences under the liability method using a tax rate of 20% (2013 23%).

Movements on deferred tax were:

Liabilities/(assets) at 1 April

(Credited)/charged to the income statement 

Charged/(credited) to equity

Arising on acquisitions 

Liabilities/(assets) at 31 March 

Group

Company

2013
(Restated 
note 5)
£m

279.5

(34.7)

0.5

(0.2)

245.1

2014
£m

245.1

(34.7)

16.7

–

227.1

2013
(Restated 
note 5)
£m

(4.4)

2.5

(0.2)

–

(2.1)

2014
£m

(2.1)

0.1

0.7

–

(1.3)

Deferred tax assets have been recognised in respect of all temporary differences giving rise to deferred tax assets because it is 
probable that these assets will be recovered.

The majority of the Group’s deferred tax liability is expected to be recovered over more than one year.

The majority of the Company’s deferred tax asset is expected to be recovered over more than one year.

All deferred tax assets and liabilities within the same jurisdiction are offset.

The deferred tax balance has been reduced by a credit of £34.1 million to recognise the changes in the rate of corporation tax 
enacted on 17 July 2013 to reduce the rate from 1 April 2014 from 23% to 20%. From 1 April 2014 2% of the reduction will take 
place, followed by a further 1% reduction from 1 April 2015.

144          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
 
The movements in deferred tax assets and liabilities were:

Group
Deferred tax liabilities

At 1 April 2012

(Credited)/ charged to the income statement 

Arising on acquisitions

At 31 March 2013

(Credited)/charged to the income statement 

At 31 March 2014

Deferred tax assets

At 1 April 2012

(Credited)/charged to the income statement 

Charged to equity

Arising on acquisitions

At 31 March 2013

Credited to the income statement 

Charged to equity

At 31 March 2014 

Net liability:

At 31 March 2013

At 31 March 2014 

Accelerated tax depreciation

Owned 
assets 
(Restated 
note 5)
£m

293.9

(37.6)

(0.1)

256.2

(31.5)

224.7

Leased
assets
£m

15.8

–

–

15.8

(1.4)

14.4

Retirement 
benefit 
obligations
(Restated
note 5)
£m

Provisions 
(Restated
note 5)
£m

(8.1)

(0.6)

–

(0.1)

(8.8)

(0.3)

–

(9.1)

(21.4)

(1.5)

–

–

(22.9)

 (3.2)

10.2

(15.9)

Other
£m

21.2

2.0

–

23.2

5.4

28.6

Other
£m

(21.9)

3.0

0.5

–

(18.4)

(3.7)

6.5

(15.6)

Total
(Restated
note 5)
£m

330.9

(35.6)

(0.1)

295.2

(27.5)

267.7

Total
(Restated
note 5)
£m

(51.4)

0.9

0.5

(0.1)

(50.1)

(7.2)

16.7

(40.6)

245.1

227.1

          145

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
32. Deferred tax Continued
Company
Deferred tax assets

At 1 April 2012

Charged to the income statement

Credited to equity 

At 31 March 2013

Charged to the income statement

Charged to equity 

At 31 March 2014

Deferred tax (charged)/credited to equity during the year was:

Actuarial (gains)/ losses on defined benefit schemes 

Cash flow hedges

Deferred tax on other comprehensive (gain)/ loss

Share-based payments (note 34)

Retirement 
benefit 
obligations 
(Restated 
note 5)
£m

(1.6)

–

(0.2)

(1.8)

–

0.6

(1.2)

Total 
(Restated 
note 5)
£m

(4.4)

2.5

(0.2)

(2.1)

0.1

0.7

(1.3)

Other
£m

(2.8)

2.5

–

(0.3)

0.1

0.1

(0.1)

Group

Company

2013
(Restated 
note 5)
£m

–

–

–

(0.5)

(0.5)

2014
£m

(10.2)

(7.0)

(17.2)

0.5

(16.7)

2013
(Restated 
note 5)
£m

0.2

–

0.2

–

0.2

2014
£m

(0.6)

(0.1)

(0.7)

–

(0.7)

146          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
33. Provisions

Group

At 1 April 2013

Charged/(credited) to the income statement 

Exceptional charges (note 7)

Utilised 

At 31 March 2014

Environmental and 
landfill restoration 
(Restated note 5)
£m

Other
provisions
£m

Total 
(Restated 
note 5)
£m

185.5

10.2

5.7

(10.9)

190.5

27.1

(1.7)

–

(3.6)

21.8

212.6

8.5

5.7

(14.5)

212.3

The amount charged to the income statement includes £9.3 million (2013 £3.8 million) charged to finance costs as the unwinding 
of discounts in provisions.

The analysis of provisions between current and non-current is:

Current 

Non-current 

2013
(Restated 
note 5)
£m

41.9

170.7

212.6

2014
£m

33.3

179.0

212.3

Environmental and landfill restoration provisions are incurred during the operational life of each landfill site and for a considerable 
period thereafter. The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly 
from site to site. Key factors are the type of waste, the speed at which it decomposes, the volume of leachate requiring treatment 
and regulatory requirements specific to the site. Environmental and landfill restoration provisions are expected to be substantially 
utilised throughout the operational life of a site and for landfill sites within 60 years of closure. The provisions have been established 
assuming current waste management technology based upon estimated costs at future prices which have been discounted to 
present value.

Other provisions comprise principally of onerous contracts and restructuring provisions. Onerous contracts are provided for at the 
net present value of the operating losses of the onerous contracts and are to be utilised over the remaining period of the contract 
to which they relate. The restructuring provision relates principally to severance costs and will be utilised within one year.

          147

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
34. Share capital 
Allotted, called-up and fully paid

Group and Company

At 1 April 2012 Ordinary shares of 40.7p each 

Shares issued under the Scrip Dividend Alternative

Number of shares

Treasury
shares

Ordinary
shares

£m

3,632,705

360,588,466 148.2

–

2,542,187

1.0

Shares re-issued under the Company’s Performance and Co-investment Plan

(493,217)

493,217

For consideration of £0.9 million, shares re-issued to the Pennon Employee Share Trust

(113,957)

113,957

For consideration of £0.4 million, shares re-issued under the Executive Share Option Scheme

(76,415)

76,415

For consideration of £3.3 million, shares re-issued under the Company’s Sharesave Scheme

(843,280)

843,280

–

–

–

–

At 31 March 2013 Ordinary shares of 40.7p each 

2,105,836

364,657,522 149.2

Shares issued under the Scrip Dividend Alternative

–

5,071,608

2.1

Shares re-issued under the Company’s Performance and Co-investment Plan

(304,374)

304,374

For consideration of £0.4 million, shares re-issued to the Pennon Employee Share Trust

(69,336)

For consideration of £0.1 million, shares re-issued under the Executive Share Option Scheme

(11,134)

69,336

11,134

For consideration of £1.9 million, shares re-issued under the Company’s Sharesave Scheme

(438,302)

438,302

–

–

–

–

At 31 March 2014 Ordinary shares of 40.7p each 

1,282,690

370,552,276 151.3

Shares held as treasury shares may be sold or re-issued for any of the Company’s share schemes, or cancelled.

Employee share schemes
The Group operates a number of equity-settled share plans for the benefit of employees. Details of each plan are:

i) Sharesave Scheme
An all-employee savings related plan is operated that enables employees, including Executive Directors, to invest up to a maximum 
of £250 per month for three or five years. These savings can then be used to buy Ordinary shares, at a price set at a 20% 
discount to the market value at the start of the savings period, at the third, fifth or seventh year anniversary of the option being 
granted. Options expire six months following the exercise date and, except for certain specific circumstances such as redundancy, 
lapse if the employee leaves the Group before the option exercise period commences.

Outstanding options to subscribe for Ordinary shares of 40.7p each under the Company’s share option schemes are:

Date 
granted and 
subscription
price fully 
paid

358p 

522p 

517p 

386p 

431p

536p

588p

538p

Period 
when
options 
normally
exercisable

2009 – 2013 

2010 – 2014 

2011 – 2015 

2012 – 2016 

2013 – 2017

2014 – 2018

2015 – 2017

2016 – 2018

Thousands of shares in
respect of which options 
outstanding at 31 March

2014

2013

–

11

8

398

217

457

611

628

38

11

75

406

563

502

746

–

2,330

2,341

4 July 2006

3 July 2007

8 July 2008 

6 July 2009

28 June 2010

29 June 2011

29 June 2012

3 July 2013

148          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    i) Sharesave Scheme continued
The number and weighted average exercise price of Sharesave options are:

At 1 April 

Granted 

Forfeited 

Exercised

Expired

At 31 March 

2014

2013

Number of 
Ordinary 
shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

Number of 
Ordinary shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

2,341

658

(199)

(438)

(32)

2,330

498

538

559

436

517

515

2,608

779

(157)

(843)

(46)

2,341

437

588

494

394

496

498

The weighted average price of the Company’s shares at the date of exercise of Sharesave options during the year was 703p (2013 
731p). The options outstanding at 31 March 2014 had a weighted average exercise price of 515p (2013 498p) and a weighted 
average remaining contractual life of 1.7 years (2013 2.1 years).

The aggregate fair value of Sharesave options granted during the year was £0.9 million (2013 £0.8 million), determined using the 
Black-Scholes valuation model. The significant inputs into the valuation model at the date of issue of the options were:

Weighted average share price 

Weighted average exercise price 

Expected volatility 

Expected life 

Risk-free rate 

Expected dividend yield 

2014

673p

538p

2013

735p

588p

18.0%

19.0%

3.4 years

3.4 years

0.7%

4.2%

0.4%

4.0%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

ii) Performance and Co-investment Plan
Executive Directors and senior management receive a conditional award of Ordinary shares in the Company and are also required 
to hold a substantial personal shareholding in the Company. The eventual number of shares, if any, which vest is dependent upon 
the achievement of conditions of the plan over the restricted period, being not less than three years.

The number and price of shares in the Performance and Co-investment Plan are:

2014

2013

Number of 
Ordinary shares 
(thousands)

Weighted 
average exercise 
price per share 
(p)

Number of Ordinary 
shares (thousands)

Weighted average 
exercise price per 
share (p)

1,322

449

(276)

(295)

1,200

669

653

546

590

711

1,407

424

(493)

(16)

1,322

573

768

486

486

669

At 1 April 

Granted 

Vested

Lapsed

At 31 March 

The awards outstanding at 31 March 2014 had a weighted exercise price of 711p (2013 669p) and a weighted average remaining 
contractual life of 1.3 years (2013 1.2 years).

          149

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
34. Share capital Continued
The aggregate fair value of awards granted during the year was £1.6 million (2013 £1.9 million) determined using a Monte-Carlo 
simulation model. The significant inputs into the valuation model at the date of the share awards were:

Weighted average share price 

Expected volatility 

Risk-free rate 

2014

653p

18.0%

0.7%

2013

768p

19.0%

0.4%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

iii) Annual Incentive Bonus Plan – Deferred Shares
Awards under the plan to Executive Directors and senior management involve the release of Ordinary shares in the Company to 
participants. There is no performance condition since vesting is conditional upon continuous service with the Group for a period of 
three years from the award. The number and weighted average price of shares in the Annual Incentive Bonus Plan are:

At 1 April

Granted 

Vested 

Lapsed

At 31 March 

2014

2013

Number of 
Ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

Number of 
Ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

429

99

(211)

(2)

315

680

693

616

573

727

427

120

(93)

(25)

429

602

754

473

473

680

The awards outstanding at 31 March 2014 had a weighted average exercise price of 727p (2013 680p) and a weighted average 
remaining contractual life of 1.2 years (2013 1.3 years). The Company’s share price at the date of the awards ranged from 725p to 
754p.

The aggregate fair value of awards granted during the year was £0.7 million (2013 £0.9 million), determined from market value. No 
option pricing methodology is applied since dividends paid on the shares are receivable by the participants in the scheme.

Further details of the plans and options granted to Directors, included above, are shown in the Directors’ remuneration report.

35. Share premium account

Group and Company

At 1 April 2012

Adjustment for shares issued under the Scrip Dividend Alternative

At 31 March 2013

Adjustment for shares issued under the Scrip Dividend Alternative

At 31 March 2014

£m 

8.0

(1.0)

7.0

(2.1)

4.9

36. Capital redemption reserve
The capital redemption reserve represents the redemption of B shares and cancellation of Deferred shares arising from a capital 
return to shareholders undertaken during 2006.

Group and Company

At 1 April 2012

At 31 March 2013

At 31 March 2014 

150          

£m 

144.2

144.2

144.2

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    37. Retained earnings and other reserves

Group

At 1 April 2012

Profit for the year 

Other comprehensive loss for the year

Transfer from hedging reserve to income statement

Transfer from hedging reserve to property, plant and equipment

Dividends paid relating to 2012

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Deferred tax in respect of share-based payments

Charge in respect of share options vesting

Own shares acquired by the Pennon Employee Share Trust in respect 

of share options granted

Proceeds from treasury shares re-issued 

At 31 March 2013

Profit for the year 

Other comprehensive income for the year 

Transfer from hedging reserve to property, plant and equipment

Dividends paid relating to 2013

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Deferred tax in respect of share-based payments

Charge in respect of share options vesting

Own shares acquired by the Pennon Employee Share Trust in respect 

of share options granted

Proceeds from treasury shares re-issued 

At 31 March 2014 

Own 
shares 
£m

Hedging
reserve
£m

Retained 
earnings 
(Restated 
note 5)
£m

Total
(Restated 
note 5) 
£m

(1.8)

 (31.7) 

562.2

528.7

–

–

–

–

–

–

–

–

0.4

(0.9)

–

(2.3)

–

–

–

–

–

–

–

1.0

(0.4)

–

(1.7)

–

(3.9)

2.9

3.0

–

–

–

–

–

–

–

(29.7)

–

25.2

0.6

–

–

–

–

–

–

–

20.6

(3.3)

–

–

(96.0)

18.1

3.6

(0.5)

(0.4)

–

4.6

508.9

142.5

20.8

–

20.6

(7.2)

2.9

3.0

(96.0)

18.1

3.6

(0.5)

–

(0.9)

4.6

476.9

142.5

46.0

0.6

(103.9)

(103.9)

34.5

3.3

0.5

(1.0)

–

2.4

34.5

3.3

0.5

–

(0.4)

2.4

(3.9)

608.0

602.4

The own shares reserve represents the cost of Ordinary shares in Pennon Group Plc issued to or purchased in the market and held by the 
Pennon Employee Share Trust to satisfy awards under the Group’s Annual Incentive Bonus Plan.

The market value of the 331,000 Ordinary shares (2013 457,000 Ordinary shares) held by the trust at 31 March 2014 was £2.5 million 
(2013 £2.8 million).

          151

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
37. Retained earnings and other reserves Continued

Company

At 1 April 2012

Profit for the year 

Other comprehensive loss for the year

Dividends paid relating to 2012 

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Proceeds from treasury shares re-issued

At 31 March 2013

Profit for the year 

Other comprehensive income for the year

Dividends paid relating to 2013 

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Proceeds from treasury shares re-issued

At 31 March 2014

38. Perpetual capital securities

Group and Company

At 1 April 2012

Issue of GBP 300m 6.75% perpetual subordinated capital securities 

At 31 March 2013

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital security holders

Profit for the year attributable to perpetual capital security holders

At 31 March 2014 

Retained 
earnings
(Restated 
note 5)
£m

Total
(Restated 
note 5)
£m

573.1

185.3

(1.1)

(96.0)

18.1

0.8

4.6

684.8

157.9

0.7

572.8

185.3

(0.8)

(96.0)

18.1

0.8

4.6

684.8

157.9

0.7

(103.9)

(103.9)

34.5

0.8

2.4

34.5

0.8

2.4

777.2

777.2

Hedging
reserve
£m 

(0.3)

–

0.3

–

–

–

–

–

–

–

–

–

–

–

–

£m 

–

294.8

294.8

(20.3)

4.7

15.6

294.8

On 8 March 2013 the Company issued £300 million perpetual capital securities. Costs directly associated with the issue of 
£5.2 million are set off against the value of the issuance. They have no fixed redemption date but the Company may, at its sole 
discretion, redeem all, but not part, of these securities at their principal amount on 8 March 2018 or any subsequent periodic 
return payment date after this.

The Company has the option to defer periodic returns on any relevant payment date, as long as a dividend on the Ordinary 
Shares has not been paid or declared in the previous 12 months. Deferred periodic returns shall be satisfied only on redemption or 
payment of dividend on Ordinary Shares, all of which only occur at the sole discretion of the Company.

As the Company paid a dividend in the 12 months prior to the periodic return date of 8 March, a periodic return of £20.3 million 
was paid during the year.  

152          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    39. Analysis of cash flows given in the statement of cash flows
Reconciliation of profit for the year to cash generated from operations:

Cash generated from operations

Continuing operations

Profit for the year 

Adjustments for:

  Share-based payments 

  Profit on disposal of property, plant and equipment

  Depreciation charge 

  Amortisation of intangible assets 

  Exceptional impairment of property, plant and equipment

  Exceptional provision charge

  Other non cash exceptional charge

  Share of post-tax profit from joint ventures

  Finance income

  Finance costs 

  Dividends receivable 

  Taxation charge/ (credit)

Changes in working capital (excluding the effect of acquisition of subsidiaries):

Increase in inventories

Increase in trade and other receivables

Increase in service concession arrangements receivable

Increase/(decrease) in trade and other payables 

  Decrease/ (increase) in retirement benefit obligations from contributions

  Decrease in provisions 

Cash generated/(outflow) from operations 

Reconciliation of total interest paid:

Interest paid in operating activities 

Interest paid in investing activities (purchase of property, plant and equipment)

Total interest paid

Group

Company

2013
(Restated
note 5)
£m

2014
£m

2013
(Restated
note 5)
£m

2014
£m

158.1

20.6

173.5

185.3

3.3

(4.2)

3.6

(1.8)

147.1

145.5

0.8

–

0.1

–

–

–

–

–

0.8

–

0.1

–

–

–

–

–

(60.8)

44.0

(106.3)

97.5

(162.1)

(177.6)

5.3

0.9

–

–

(206.6)

(195.1)

–

(1.4)

(0.8)

–

–

(10.3)

(0.5)

–

3.7

69.8

111.5

7.6

(5.8)

(110.7)

159.6

–

(7.0)

(1.5)

(27.7)

(31.3)

11.8

0.4

(7.2)

2.7

42.9

5.7

–

(3.7)

(43.3)

97.2

–

0.6

(1.6)

(13.2)

(47.5)

7.3

1.9

(15.3)

338.0

2014
£m

65.3

21.8

87.1

341.1

(208.0)

(205.2)

Group

Company

2013
£m

75.8

13.6

89.4

2014
£m

28.6

–

28.6

2013
£m

23.4

–

23.4

          153

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
 
 
 
 
Notes to the financial statements 
Continued
40. Net borrowings 

Cash and cash deposits 

Borrowings – current

Bank overdrafts 

Other current borrowings 

Finance lease obligations 

Amounts owed to subsidiary undertakings

Total current borrowings 

Borrowings – non-current

Bank and other loans 

Other non-current borrowings 

Finance lease obligations 

Total non-current borrowings

Total net borrowings

Group

Company

2014
£m

613.1

–

(155.4)

(118.5)

–

2013
£m

634.5

(0.4)

(97.0)

(41.2)

–

(273.9)

(138.6)

2014
£m

326.7

–

(124.3)

–

(283.2)

(407.5)

2013
£m

398.9

–

(75.9)

–

(281.2)

(357.1)

(1,077.8)

(1,072.5)

(691.3)

(692.7)

(304.3)

(1,151.1)

(2,533.2)

(2,194.0)

(210.4)

(1,221.7)

(2,504.6)

(2,008.7)

–

–

(691.3)

(772.1)

–

–

(692.7)

(650.9)

154          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
41. Principal subsidiary, joint venture and associate undertakings at 31 March 2014

Country of incorporation, registration 
and principal operations 

Water and sewerage

South West Water Limited*

  South West Water Finance Plc

  Source Contact Management Limited

Waste management

  Viridor Limited* 

Viridor Waste Limited 

Viridor Waste Exeter Limited 

Viridor Waste Suffolk Limited

Viridor Waste (West Sussex) Limited

Viridor Waste Management Limited 

Viridor EnviroScot Limited 

Viridor Resource Management Limited 

Viridor Waste Kent Limited 

Viridor Oxfordshire Limited 

Viridor EfW (Runcorn) Limited 

Viridor Waste (Landfill Restoration) Limited 

Viridor Waste (Atherton) Limited

Viridor Waste (Somerset) Limited 

Viridor Waste (Thames) Limited 

Viridor Waste (Greater Manchester) Limited

Viridor Polymer Recycling Limited

Viridor Trident Park Limited

Viridor (Glasgow) Limited

Viridor (Lancashire) Limited

Viridor Peterborough Limited

Viridor South London Limited

Other

Peninsula Insurance Limited *, 1

England

England

England

England

England

England

England

England

England

Scotland

England

England

England

England

England

England

England

England

England

England

England

Scotland

England

England

England

Guernsey

*  Indicates the shares are held directly by Pennon Group Plc, the Company

1   Captive insurance company established with the specific objective of financing risks emanating from within the Group

The subsidiary undertakings are wholly-owned and all shares in issue are Ordinary shares. All companies above are consolidated in 
the Group financial statements.

          155

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
Notes to the financial statements 
Continued
41. Principal subsidiary, joint venture and associate undertakings at 31 March 2014  Continued
Joint ventures and associate
All joint ventures, the associate and the subsidiary undertakings of Lakeside Energy from Waste Holdings Limited, Viridor Laing 
(Greater Manchester) Holdings Limited and INEOS Runcorn (TPS) Holdings Limited are incorporated and registered in England 
which is also their country of operation.

Share capital in issue

Percentage held

Principal activity

Joint ventures

Lakeside Energy from Waste Holdings Limited

1,000,000 A Ordinary shares

1,000,000 B Ordinary shares

–

100%

Lakeside Energy from Waste Limited

Waste management

Shares in Lakeside Energy from Waste Holdings Limited are held by Viridor Waste Management Limited.

Viridor Laing (Greater Manchester) Holdings Limited

2 Ordinary shares

50%

Viridor Laing (Greater Manchester) Limited

Waste management

Shares in Viridor Laing (Greater Manchester) Holdings Limited are held by Viridor Waste Management Limited.

Associates

INEOS Runcorn (TPS) Holdings Limited

1,000 A Ordinary shares

186,750 B1 Ordinary shares

62,250 B2 Ordinary shares 

20%

50%

–

INEOS Runcorn (TPS) Limited

Waste management

Shares in INEOS Runcorn (TPS) Holdings Limited are held by Viridor Waste Management Limited.

The Group’s economic interest in INEOS Runcorn (TPS) Holdings Limited is 37.5%, as returns from the investment are based on 
holdings of B1 and B2 Ordinary shares.

42. Operating lease commitments

The future aggregate minimum lease payments under non-
cancellable operating leases are:

Within 1 year 

Over 1 year and less than 5 years 

Over 5 years 

Group

Company

2014
£m

2013
£m

2014
£m

2013
£m

10.3

30.9

78.8

120.0

9.4

28.3

77.8

115.5

–

–

–

–

–

–

–

–

The Group leases various offices, depots and workshops under non-cancellable operating lease agreements. The leases have 
various terms, escalation clauses and renewal rights. Property leases are negotiated for an average term of 25 years and rentals 
are reviewed on average at five-yearly intervals.

The Group also leases plant and machinery under non-cancellable operating lease agreements. 

156          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014     
 
43. Contingent liabilities

Guarantees:

  Borrowing facilities of subsidiary undertakings 

  Performance bonds 

Other 

Group

Company

2014
£m

–

150.0

6.9

156.9

2013
£m

–

116.2

6.9

123.1

2014
£m

438.6

150.0

6.9

595.5

2013
£m

297.1

116.2

6.9

420.2

Guarantees in respect of performance bonds are entered into in the normal course of business. No liability is expected to arise in 
respect of the guarantees.

Other contingent liabilities relate to a possible obligation to pay further consideration in respect of a previously acquired business 
when the outcome of planning applications is known.

In connection with the application of the audit exemption under Section 479A of the Companies Act 2006 the Company has 
guaranteed all the outstanding liabilities as at 31 March 2014 of certain of its subsidiaries: Pennon Power Limited, Exe Continental 
and Viridor Waste 2 Limited since these companies qualify for the exemption.

The Group is subject to litigation from time to time as a result of its activities. The Group establishes provisions in connection with 
litigation where it has a present legal or constructive obligation as a result of past events and where it is more likely than not an 
outflow of resources will be required to settle the obligation and the amount can be reliably estimated. 

44. Capital commitments

Contracted but not provided

Group

Company

2014
£m

373.1

2013
£m

391.2

2014
£m

–

2013
£m

 –

45. Post balance sheet events
In respect of the £125 million convertible bond due to mature in August 2014, between the year-end and 23 June 2014 notices of 
conversion for £61.3 million have been received requiring 10.3 million shares to be issued. 

46. Related party transactions
During the year Group companies entered into the following transactions with joint ventures and associate related parties who are 
not members of the Group:

Sales of goods and services

Viridor Laing (Greater Manchester) Limited 

Purchase of goods and services

Lakeside Energy from Waste Limited 

Dividends received

Lakeside Energy from Waste Holdings Limited 

2014 
£m

2013 
£m

104.6

9.2

8.5

83.0

10.9

8.5

          157

 www.pennonannualreport.co.uk/2014Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
Notes to the financial statements 
Continued
46. Related party transactions Continued
Year-end balances

Receivables due from related parties

Viridor Laing (Greater Manchester) Holdings Limited (loan balance)

Lakeside Energy from Waste Holdings Limited (loan balance)

INEOS Runcorn (TPS) Holdings Limited (loan balance)

Viridor Laing (Greater Manchester) Limited (trading balance)

Lakeside Energy from Waste Limited (trading balance)

Payables due to related parties

Lakeside Energy for Waste Limited (trading balance)

2014 
£m

50.7

9.5

28.0

88.2

18.1

0.9

19.0

2013 
£m

45.4

9.7

25.0

80.1

9.6

1.2

10.8

1.5

0.2

The £88.2 million (2013 £80.1 million) receivable relates to loans to related parties included within receivables and due for 
repayment in instalments between 2014 and 2033. Interest is charged at an average of 13.0% (2013 13.0%).

Company
The following transactions with subsidiary undertakings occurred in the year:

Sales of goods and services (management fees) 

Purchase of goods and services (support services) 

Interest receivable 

Interest payable

Dividends received 

2014 
£m

9.7

0.5

34.9

0.1

162.1

2013 
£m

9.3

0.5

25.2

–

177.6

Sales of goods and services to subsidiary undertakings are at cost. Purchases of goods and services from subsidiary undertakings 
are under normal commercial terms and conditions which would also be available to unrelated third parties.

Year-end balances

Receivables due from subsidiary undertakings

Loans 

Trading balances 

2014 
£m

834.1

9.6

2013 
£m

628.2

8.8

Interest on £128.7 million of the loans has been charged at a fixed rate of 4.5% and on £288.4 million at a fixed rate of 6.0%  
(2013 £128.7 million, 4.5% and £199.4 million, 6.0%). 

Interest on the balance of the loans is charged at 12 month LIBOR +1.5%. The loans are due for repayment in instalments over the period 
2015 to 2019. During the year there were no provisions (2013 nil) in respect of loans to subsidiaries not expected to be repaid.

Payables due to subsidiary undertakings

Loans 

Trading balances 

The loans from subsidiary undertakings are unsecured and interest-free without any terms for repayment.

2014 
£m

283.2

14.4

2013 
£m

281.2

14.4

158          

Financial statements and shareholder informationPennon Group Plc Annual Report 2014    Five-year financial summary

Income statement

Revenue 

Operating profit before exceptional items

Net finance costs before exceptional items

Share of profit in joint ventures 

Profit before tax and exceptional items

Net exceptional items before tax

Taxation (charge)/credit

Profit for the year 

Attributable to:

  Ordinary shareholders of the parent

  Perpetual capital security holders

Dividends proposed

Earnings per ordinary share (basic):

From continuing operations

Earnings per share 

Deferred tax before exceptional items

Exceptional items (net of tax)

Earnings per share before exceptional items and deferred tax 

Declared dividends per share 

Capital expenditure

Acquisitions 

Property, plant and equipment 

Balance sheet

Non-current assets 

Net current assets

Non-current liabilities

Net assets 

Number of employees (average for year)

Water and sewerage business 

Waste management 

Other businesses 

* Prior to the application of IAS 19 (Revised) ‘Employee Benefits’.

2013
(Restated
 note 5)
£m

2014
£m

2012*
£m

2011*
£m

2010*
£m

1,321.2

1,201.1

1,233.1

1,159.2

1,068.9

257.5

(53.9)

3.7

207.3

(48.6)

(0.6)

158.1

142.5

15.6

112.7

245.6

268.8

260.9

266.3

(61.4)

(72.3)

(76.7)

(81.6)

5.8

4.0

4.3

1.1

190.0

200.5

188.5

185.8

(176.4)

–

–

–

7.0

20.6

(28.1)

(16.9)

(44.3)

172.4

171.6

141.5

20.6

172.4

171.6

141.5

–

103.9

–

96.0

–

88.2

–

79.6

38.8p  

(7.0)p

10.8p 

42.6p

30.31p

5.7p 

48.1p 

48.4p

40.4p

(4.0)p

(0.8)p

(6.1)p

0.4p

38.6p 

–

–

–

40.3p

47.3p

42.3p

40.8p

28.46p

26.52p

24.65p

22.55p

2013
(Restated
 note 5)
£m

2012
(Restated
 note 5)
£m

2011*
£m

2010*
£m

14.8

29.2

25.1

9.3

410.1

257.4

199.0

192.2

3,846.0

3,592.5

3,347.6

3,189.4

378.5

11.8

335.7

162.1

(3,152.4)

(2,775.2)

(2,903.8)

(2,688.6)

1,072.1

829.1

779.5

662.9

1,354

3,180

50

1,335

3,148

46

1,196

3,012

44

1,191

2,853

43

4,584

4,529

4,252

4,087

2014
£m

–

360.8

4,076.6

241.9

(3,120.9)

1,197.6

1,356

3,044

51

4,451

          159

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Financial Calendar
Financial year-end

Twenty-fifth Annual General Meeting

Ex-dividend date for 2014 Final dividend

Record date for 2014 Final dividend

2014 Final dividend payable

2014/15 Half yearly financial report announcement

2015 Interim dividend payable

2015 Preliminary results announcement

Twenty-sixth Annual General Meeting

2015 Final dividend payable

Scrip Dividend Alternative#
Ordinary shares quoted ex-dividend

Record date for final cash dividend

Posting of Scrip dividend offer

Final date for receipt of Forms of Mandate

Posting of dividend cheques and share certificates

Final cash dividend payment date

First day of dealing in the new Ordinary shares

31 March 

31 July 2014

6 August 2014 *

8 August 2014 *

3 October 2014 *

November 2015

April 2015

May 2015

July 2015

October 2015

6 August 2014

8 August 2014

22 August 2014

15 September 2014

2 October 2014

3 October 2014

3 October 2014

* These dates are subject to obtaining shareholder approval at the 2014 Annual General Meeting to the payment of a final dividend for the year  

ended 31 March 2014.

# The offer of the Scrip Dividend Alternative is subject to obtaining shareholder approval at the 2014 Annual General Meeting.

Shareholder Analysis at 31 March 2014
Range of shares held
Holding of Shares

Number of shareholders

% of total shareholders

% of Ordinary shares

1 - 100

101 - 1,000

1,001 - 5,000

5,001 - 50,000

50,001 - 100,000

100,001 - Highest

2,473

9,260

9,021

1,187

73

239

22,253

11.11

41.61

40.54

5.33

0.33

1.08

100

0.02

1.33

5.27

3.59

1.36

88.43

  100

Individuals

Companies

Trust companies (pension funds etc)

Banks and nominees

Number of accounts

18,631

197

11

3,414

22,253

% of total accounts
83.72

% of total shares
7.67

0.89

0.05

15.34

100

1.20

0.02

91.11

100

Major Shareholdings
The net position on 31 March 2014 of investors who have notified interests in the issued share capital of the Company pursuant to the 
Financial Conduct Authority’s Disclosure and Transparency Rules is as follows: 

Ameriprise Financial Inc

Pictet Asset Management SA

Rare Infrastructure Limited

AXA Investment Managers SA

Invesco Ltd

Legal & General Group Plc

Norges Bank

9.53%

6.91%

4.95%

4.88%

4.65%

3.63%

3.04%

No changes to the above interests in the issued share capital of the Company have been disclosed to the Company between 31 March 
2014 and 16 June 2014 (being a date not more than one month prior to the date of the Company’s Notice of Annual General Meeting).

160          

Pennon Group Plc Annual Report 2014    Financial statements and shareholder information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Registrar   
All enquiries concerning shareholdings 
including notification of change of address, 
loss of a share certificate or dividend 
payments should be made to the 
Company’s registrar. The Company’s 
registrar, Capita Asset Services, can be 
contacted as follows:

Capita Asset Services 
Pennon Group Share Register,  
The Registry 
34 Beckenham Road, Beckenham  
Kent BR3 4TU 

Telephone: 0871 664 9234 (calls cost 10p per 
minute plus network extras). 
Lines are open 8.30am – 5.30pm  
Monday-Friday. 

Overseas telephone: +44 800 141 2951 
Email: pennon@capita.co.uk

Share dealing service  
The telephone share dealing service offered 
by Stocktrade enables shareholders to buy 
and sell shares in the Company on a 
low-cost basis and to make regular 
investments in the Company. Telephone 
Stocktrade on +44 (0) 131 240 0414 and 
quote: Pennon Group Dial & Deal Service. 
Commission is 0.5% (subject to a 
minimum charge of £17.50) to £10,000, 
then 0.2% thereafter.

Share gift service   
Through Sharegift, an independent charity 
share donation scheme, shareholders who 
only have a small number of shares with a 
value that makes it uneconomical to sell 
them, can donate such shares to charity. 
Donations can be made by completion of a 
simple share transfer form which is 
available from the Company’s registrar, 
Capita Asset Services.  

Individual Savings Accounts  
By holding their shares in the Company in 
an Individual Savings Account (ISA), 
shareholders may gain tax advantages.  

Scrip Dividend Alternative  
Subject to obtaining shareholder approval 
at the 2014 Annual General Meeting both 
to the Company offering a Scrip Dividend 
Alternative and for the payment of a final 
dividend for the year ended 31 March 
2014, full details of the Scrip Dividend 
Alternative, including how to join, will be 
sent out to shareholders on 22 August 
2014. The full timetable for offering the 
Scrip Dividend Alternative is given on page 
160. The Scrip Dividend Alternative 
provides shareholders with an opportunity 
to invest the cash dividend they receive on 
their Pennon Group Plc shares to buy 
further shares in the Company without 
incurring stamp duty or dealing expenses. 

Online portfolio service  
The online portfolio service provided by 
Capita Asset Services gives shareholders 
access to more information on their 
investments. Details of the portfolio  
service are available online at  
www.capitashareportal.com. 

Electronic communications  
The Company has passed a resolution 
which allows it to communicate with its 
shareholders by means of its website.

Shareholders currently receiving a printed 
copy of the Annual Report who now  
wish to sign up to receive all future 
shareholder communications electronically, 
can do so by registering with Capita  
Asset Services’ share portal. Go to  
www.capitashareportal.com to register, 
select ‘Account Registration’ and then 
follow the on-screen instructions by 
inputting your surname, your Investor Code 
(which can be found on your Form of 
Proxy) and your postcode as well as 
entering an email address and selecting a 
password.

By registering to receive your shareholder 
communications electronically, you will also 
automatically receive your Dividend Tax 
Vouchers electronically. 

Electronic Proxy voting  
Shareholders also have the opportunity  
to register the appointment of a proxy  
for any general meeting of the Company 
once notice of the meeting has been  
given and may do so via  
www.capitashareportal.com 
Shareholders who register an email 
preference will not receive a paper proxy 
form. Instead they will receive an email alert 
advising them of general meetings of the 
Company, with links to the notices of 
meetings and annual and half yearly 
financial reports.

Pennon’s website  
www.pennon-group.co.uk provides 
news and details of the Company’s 
activities plus links to its business websites.

The Investor information section contains 
up-to-date information for shareholders 
including comprehensive share price 
information; financial results; dividend 
payment dates and amounts; and RNS 
announcements. There is also a 
comprehensive share services section on 
the website which includes information on 
buying, selling and transferring shares; and 
on the action to be undertaken by 
shareholders in the event of a change in 
personal circumstances, for example, a 
change of address.

Beware of share fraud
The following is taken from the "Beware of 
share fraud" leaflet produced by the 
Financial Conduct Authority:

Fraudsters use persuasive and high-
pressure tactics to lure investors into scams.

They may offer to sell shares that turn out to 
be worthless or non-existent, or to buy 
shares at an inflated price in return for an 
upfront payment.

While high profits are promised, if you buy  
or sell shares in this way you will probably 
lose your money.

How to avoid share fraud

1.  Keep in mind that firms authorised  
by the Financial Conduct Authority 
(FCA) are unlikely to contact you out 
of the blue with an offer to buy or sell 
shares.

2.  Do not get into a conversation, note the 
name of the person and firm contacting 
you and then end the call.

3.  Check the Financial Services Register 
from www.fca.org.uk to see if the 
person and firm contacting you is 
authorised by the FCA.

4.  Beware of fraudsters claiming to  

be from an authorised firm, copying  
its website or giving you false  
contact details.

5.  Use the firm’s contact details listed on 
the Register if you want to call it back.

6.  Call the FCA on 0800 111 6768 if the 
firm does not have contact details on 
the Register or you are told they are  
out of date.

7.  Search the list of unauthorised firms to 
avoid at www.fca.org.uk/scams
8.  Consider that if you buy or sell shares 
from an unauthorised firm you will 
not have access to the Financial 
Ombudsman Service or Financial 
Services Compensation Scheme.

9.  Think about getting independent 

financial and professional advice before 
you hand over any money.

10.  Remember: if it sounds too good to be 

true, it probably is!

5,000 people contact the Financial Conduct 
Authority about share fraud each year, with 
victims losing an average of £20,000

Report a scam
If you are approached by fraudsters please tell 
the FCA using the share fraud reporting form at 
www.fca.org.uk/scams where you can find 
out more about investment scams.

You can also call the FCA Consumer Helpline on 
0800 111 6768.

If you have already paid money to share  
fraudsters you should contact Action Fraud on 
0300 123 2040.

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Notes

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164          

Pennon Group Plc Annual Report 2014    Financial statements and shareholder informationMix
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Exeter
Devon
England  EX2 7HR

www.pennon-group.co.uk

To view our online annual report:
www.pennonannualreport.co.uk/2014

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Registered Number: 2366640

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