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Pennon Group

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FY2015 Annual Report · Pennon Group
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Annual Report  
and Accounts 
2015

 
 
 
 
 
 
Strategic report | Strategic overview

Who we are
Pennon Group Plc is one of the largest environmental and 
resource management groups in the UK. We are at the 
top end of the FTSE 250 and we have assets of around 
£5.4 billion and a workforce of over 4,500 people.

Our businesses

Water and wastewater 
services

Resource recovery, recycling 
and renewable energy

Viridor Limited, one of the leading 
UK resource recovery, recycling and 
renewable energy businesses.

South West Water Limited, 
the provider of water and wastewater 
services for Devon, Cornwall and 
parts of Dorset and Somerset.

Bournemouth Water Limited, 
the provider of water services for 
parts of Dorset and Hampshire. 
Acquired April 2015.

Our vision
To be a pre-eminent developer, manager and operator of environmental and 
resource infrastructure and related services. To provide a fi rst class service 
to our customers. To achieve positive outcomes for the communities in 
which we operate. To provide sustainable value for our shareholders.

Our mission
To enable and encourage the people and businesses we serve to be more 
sustainable. To adopt sustainable practices in our management of the 
environment. To invest in new and innovative technologies for the benefi t of 
our businesses and stakeholders. 

Our strategy
To innovate, drive out ineffi ciencies and identify opportunities for growth. 
To provide high quality, reliable services and a safe working environment for 
our people and the communities we serve.

OUR BUSINESS IS FOCUSED ON MEETING 
THE NEEDS OF OUR CUSTOMERS, THE 
COMMUNITIES WE SERVE AND THE 
ENVIRONMENT. THIS IS HOW WE CREATE 
SUSTAINABLE SHAREHOLDER VALUE.

2

Pennon Group Plc Annual Report 2015

Contents

Strategic report 

Overview 

Group highlights and key performance indicators 
Group businesses 
Chairman’s statement 
Business model 

South West Water

Highlights and achievements 
Report from the Chief Executive, South West Water 

Viridor

Highlights and achievements 
Report from the Chief Executive, Viridor 

Group

Report from the Group Director of Finance 
Principal risks and uncertainties 
Customer and stakeholder satisfaction 
Sustainability – environmental, economic and social 
Employee well-being and engagement 

Governance and remuneration 
Chairman’s letter to shareholders 
Board of Directors 
The Board and its governance framework 
Internal control 
Reports of the Board’s Committees 
Directors’ remuneration report 
Directors’ report – other statutory disclosures 

4
6
8
10

12
14

20
22

28
34
40
41
50

53
56
58
61
62
72
93

Financial statements and shareholder information
96
Independent auditor’s report 
100
Financial statements 
157
Five year financial summary 
158
Shareholder information 

To view our online report visit:
www.pennonannualreport.co.uk/2015

3

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
Strategic report | Strategic overview

Group highlights

Revenue

£1,357.2m +2.7%

Profit before tax 
(before exceptional items)

£210.7m +1.6%

(statutory basis £197.0m)

Assets

£5.4bn

Dividend

+4.9%

£1.7bn  

cash and committed 
facilities to fund 
capital programme

£407m  

invested in key  
infrastructure

Highlights of the year
•  4.9% dividend increase – consistent delivery of shareholder value 
•  Substantial progress in delivery of major capital programmes. Cumulative expenditure on Viridor 
Energy Recovery Facility (ERF) business to date £839 million, leaving c. £460 million to invest. 
Efficient capital delivery closedown for South West Water’s K5 (2010-2015) regulatory period 
(6% efficiency)

•  Over £1.7 billion cash/committed facilities at 31 March 2015, including £830 million new/

refinanced facilities sourced during the year – committed funding in place for South West Water 
to 2017 and fully funded for build-out of the committed Viridor ERF pipeline

•  Cash resources used for the Bournemouth Water acquisition on 15 April 2015 were replenished 

through an equity placing raising £100.3 million.

Strategy in action
•  Policy announced of annual dividend increase of 4% above RPI inflation up to 2020
•  Continued focus on our environmental infrastructure businesses undertaking sustainable 

activities which make a positive impact on communities and the environment

•  £407 million invested in key infrastructure supporting the development of the UK economy
•  Group well funded with efficient long-term financing and well positioned for the future.

4

Pennon Group Plc Annual Report 2015Key performance indicators(1)

Profit before tax
before exceptional items (£m)

2010/11

2011/12

2012/13

2013/14

2014/15

    +1.6%

Earnings per share
before exceptional items and deferred tax (pence)

2010/11

2011/12

2012/13

2013/14

2014/15

    -6.6%

Dividend per share
(pence)

2010/11

2011/12

2012/13

2013/14

2014/15

    +4.9%

Interest rate on average net debt
(%)

2010/11

2011/12

2012/13

2013/14

2014/15

188.5

200.5

190.0

207.3
210.7

42.3

47.3

40.3

42.6
39.8(2)

24.65

26.52

28.46

30.31
31.80

4.4

4.2

4.0

3.8
3.4

(1) These are the key performance indicators (KPIs) we use to measure the 

performance of our businesses as described in our business model on page 10

(2) Basic earnings per share (statutory basis) 32.3p.

5

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsStrategic report | Strategic overview

Group businesses
South West Water
The water and wastewater services provider for 
Cornwall, Devon and parts of Dorset and Somerset, 
South West Water finished the K5 regulatory period 
(2010-2015) with another year of strong operational 
and financial performance. 

Financial highlights 
Revenue

£522.2m +0.4%

Profit before tax 
(before exceptional items)

£167.9m +3.3%

(statutory basis £179.7m)

Strategy 
At the core of South West Water’s strategy is the 
company’s commitment to delivering the services its 
customers depend upon in the most efficient way 
possible while minimising its environmental impact. 

Highlights of the year
•  Successful K5 (2010-2015) delivery achieving 

financial and efficiency outperformance

•  Acceptance of Ofwat’s Final Determination following 
assessment of Business Plan to 2020 as ‘enhanced’

•  Well placed for K6 (2015-2020) delivery
•  Accelerated investment ahead of the new 

regulatory period

•  Consistently high drinking water quality
•  18th consecutive year without water restrictions 
•  Continued improvements in customer service
•  Reduction in number of pollution incidents.

Strategy in action 
•  Pure Water – providing a reliable, clean and safe 

supply of drinking water 

•  Pure Service – delivering responsive and 

cost-effective customer services that meet 
customers’ needs

•  Pure Environment – protecting and enhancing 
the environment through sustainable actions 
and initiatives 

•  Financial Management – outperforming the regulatory 

contract through resilient business decisions.

Chris Loughlin 
Chief Executive,  
South West Water

KPIs

EBITDA(1)  (£m)
2010/11 

2011/12 

2012/13 

2013/14 

2014/15

286.8
305.2
317.1
330.9
331.3

   +0.1%

Regulatory capital value  As at 31 March (£m)
2011 

2012 

2013 

2014 

2015

   -1.0%

Drinking water quality  Mean zonal compliance (%)
2010 

2011 

2012 

2013 

2014

Customer service  Service Incentive Mechanism (%)
2011/12 

2012/13 

2013/14 

2014/15

   +1.2%

Bathing water compliance  (%)
2012

2012

2013

2013

2014

 EU mandatory standard   

 Guideline standard

Wastewater treatment(2)  (%)
2010

2011

2012

2013

2014

   +5.1%

RIDDOR incidence rate  (per 100,000 employees)
2010

2,703
2,827
2,916
2,959
2,928

99.97
99.99
99.97
99.98
99.96

66.9
70.5
73.9
74.8

91.1
60.3
99.3
91.0
99.3
86.3

99.55
99.57
99.98
94.38
99.20

2,008
1,628

565(3)
243(3)
552(3)

(1)  Earnings before interest, tax, depreciation, amortisation and 

exceptional items

(2)  As measured through population equivalent sanitary compliance
(3)  Change in Reporting of Injuries, Diseases and Dangerous Occurrences 

Regulations (RIDDOR) reporting criteria (see page 51 for details).

2011

2012

2013

2014

+127.2%

6

Actual number of incidents was 7 (3 in 2013)

Pennon Group Plc Annual Report 2015Viridor
One of the UK’s leading resource recovery, recycling and 
renewable energy businesses – achieving further strong 
progress in its long-term strategy built around its ‘Energy’ 
and ‘Recycling & Resources’ divisions.

Financial highlights 
Revenue

£835.9m +4.2%

Profit before tax 
(before exceptional items)

£27.7m +0.4%

(statutory basis £1.0m)

Strategy
Viridor’s stated company purpose is to give the world’s 
resources new life. Viridor stands at the forefront of 
transforming waste in the UK, producing energy, high quality 
recyclates and raw materials. 

Highlights of the year
•  Five new Energy Recovery Facilities (ERFs) – Exeter, Ardley, 

Cardiff and Runcorn I & II – delivered

•  Construction of ERFs substantially advanced at 

Peterborough and Glasgow and commenced at Dunbar; 
Notice to Proceed at Beddington ERF issued

•  £25 million investment in new advanced materials recycling 

facilities at Newhouse and Rochester

•  Three star ranking in Business in the Community Corporate 

Responsibility Index.

Strategy in action
•  Viridor has passed its strategic ‘point of inflexion’
•  Orientation of Viridor business model around ‘Energy’ and 
‘Recycling & Resources’ divisions is now delivering results

•  Viridor’s ERF business is now operational with five new 

ERFs delivered, adding to existing assets. Two-thirds of ERF 
portfolio capacity now operational

•  All operational facilities full at opening. 80% of committed 
portfolio volumes contracted, of which 75% is long term
•  Landfill Energy continues to provide good cash generation 
– focus on reducing landfill operations, optimising energy 
production and alternative uses for sites now being realised

•  Clear regulatory drivers and expectations for recycling; 

Viridor well placed to grow market share. Input, Throughput 
and Output Optimisation (ITOO) programme giving positive 
momentum for next year.

Ian McAulay 
Chief Executive,  
Viridor

KPIs

EBITDA and underlying EBITDA(1)  (£m)
2012/13

2012/13 

2013/14

2013/14 

2014/15

Underlying EBITDA

Underlying EBITDA

Underlying EBITDA

Recycling volumes traded  (million tonnes)
2010/11

2011/12

2012/13

2013/14

2014/15

  -8.4%

Total renewable energy generation  (GWh)
2010/11

2011/12

2012/13

2013/14

2014/15

   +19.9%

77.7
115.9
76.3
125.9
80.4
135.3

1.7
1.8
1.9
1.8
1.7

752
760
820
778
933

2012

Total renewable energy capacity  As at 31 March (MW)
136
2011
136
137
136
246

   +80.9%

2015

2013

2014

Total waste inputs  (million tonnes)
2010/11

2011/12

2012/13

2013/14

2014/15

-2.7%

7.6
7.3
7.2
7.4
7.2

2011/12

Share of profit from recovering value in waste  (%)
46
2010/11
49
35
54
43

 -20.4%

2014/15

2012/13

2013/14

RIDDOR incidence rate  (per 100,000 employees)
2010

2011

2012

2013

2014

-25.7%

2,165
1,238
1,429(2)
1,197(2)
889(2)

(1) Earnings before interest, tax, depreciation, amortisation and exceptional items; 
underlying EBITDA includes IFRIC 12 interest receivable and share of joint 
venture EBITDA

(2) Change in RIDDOR reporting criteria (see page 51 for details).

Actual number of incidents was 28 (37 in 2013)

7

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
Strategic report | Strategic overview

Chairman’s statement

Dear Shareholder
In my final report to you as Chairman of Pennon Group 
prior to my retirement following the 2015 Annual General 
Meeting (AGM), I can confirm that this has once again been 
a successful year for the Group. I am pleased to be handing 
over to Sir John Parker at a time when Pennon’s subsidiary 
businesses are well positioned for strong future growth.

Since joining the Board 18 years ago there has been a 
significant number of key achievements that have enabled 
the Group to develop and grow to become one of the 
UK’s leading utility and resource management companies. 
Under the guidance of Sir John and the Board, I remain 
confident in the continued success of the Group and its 
long-term prospects.

Business performance 
Group revenue was up by 2.7% to £1,357.2 million and 
profit before tax and exceptional items increased by 1.6% to 
£210.7 million(1). We continue to maintain substantial cash 
resources and facilities to fund our capital programme and 
we ended the year with a record level of over £1.7 billion 
(including £196 million of restricted funds).

South West Water
Once again, I am pleased to report that South West Water 
delivered strong operational and financial performance 
and high standards of customer service. The year saw the 
successful conclusion of the K5 (2010-2015) regulatory 
period and Ofwat’s confirmation of ‘enhanced’ status for 
South West Water’s Business Plan to 2020. South West 
Water subsequently accepted the Final Determination in 
December 2014. I expect this to lead to a tangible financial 
benefit for Pennon. Key projects have been accelerated 
and there is an opportunity to achieve the highest potential 
returns on equity in the sector.

Further details of the company’s performance can be found 
in the Report from the Chief Executive, South West Water on 
pages 14 to 19.

Viridor
Viridor has made excellent progress in delivering its Energy 
Recovery Facility (ERF) business, with operations having 
started at five more ERFs and a further three plants under 
construction. The ERF business is now contributing 
meaningfully to growth in profits and cash flow.

Trading conditions in recycling remained under pressure 
during 2014/15 and, as anticipated, revenue from landfill 
continued to decline. These developments were monitored 
closely by the Board throughout the year. 

I am pleased to confirm to shareholders that, despite the 
challenges, EBITDA(2) increased compared to the previous 
year. Outperformance from the fleet of ERFs more than 
offset the declining trend in landfill and the softening of 
recycling markets.

A full report can be found in the Report from the 
Chief Executive, Viridor on pages 22 to 27.

Dividend 
In March 2015 the Board announced a continuation of its 
dividend policy of year-on-year growth of 4% above RPI 
inflation until 2019/20, reflecting the Board’s confidence in 
the future financial performance of the Group. This amounts 
to a policy for 10 consecutive years (2010-2020) of 4% real 
dividend growth to shareholders. 

We are recommending a final dividend per share of 21.82p, 
which represents a 4.3% increase on last year’s final 
dividend. This will result in a total dividend for the year of 
31.80p, an increase of 4.9% (reflecting March 2015 inflation 
of 0.9%) on the total dividend for 2013/14. Following 
shareholder approval at last year’s AGM, we will again be 
offering a Scrip Dividend Alternative to shareholders in 
respect of the final dividend for which the timetable is given 
on page 158.

Sustainability and governance 
Environmental, social and governance (ESG) matters are 
integral to the Group’s strategy and business model and the 
Sustainability Committee of the Board continues to oversee 
our performance in maintaining a responsible approach to 
ESG. Our notable achievements during the year include 
landfill restoration and biodiversity protection, completion of 
sustainable catchment schemes, continued high standards 
in bathing water quality and progress made in reducing the 
number of pollution incidents.

Pennon considers fair treatment of its customers, employees 
and other stakeholders to be an important factor in creating 
a sustainable business. The Group has continued to make 
good progress in achieving high standards of customer 
satisfaction, increased levels of employee engagement 
and good community relations. Further information on the 
Group’s approach to sustainability is provided throughout the 
strategic report and in the Sustainability Committee report 
for the year on pages 67 to 69.

The Group’s governance arrangements continue to be 
reviewed annually to ensure we develop and improve our 
governance structures and practices, taking account of 
market developments and new best practice guidance. The 
subsidiary boards have their own governance bodies and 
procedures under the Group framework. Details are set out in 
the Governance section of this report, on pages 54 and 58. 

(1) Statutory profit before tax £197.0m.
(2) Earnings before interest, tax, depreciation, amortisation and exceptional items.

8

Pennon Group Plc Annual Report 2015DELIVERING SUSTAINABLE PROFIT 
AND DIVIDEND GROWTH

Health and safety 
Health and safety continues to be a top priority for us. The 
Group’s boards and senior management teams are highly 
engaged with and supportive of the various initiatives that 
have been introduced throughout the year.

South West Water continuously reviews its policies and 
processes in order to minimise the likelihood of an incident 
and the company remains focused on developing a 
proactive health and safety culture.

Viridor continues to work towards achieving a step change 
in culture and attitudes, built around its ‘Stop & Think’ 
campaigns, and there has been a steadily improving trend 
in health and safety reportable incidents over the last three 
years. Tragically in early June 2015 there was an incident 
which resulted in the sad death of a Viridor employee. Our 
thoughts are with his family, friends and colleagues.

Board developments 
In April 2015 Sir John Parker joined the Board as Deputy 
Chairman and will succeed me as Chairman following the 
AGM this year. Sir John is recognised as one of the most 
experienced and respected business leaders in the UK, and 
his previous background in the utilities and waste sectors 
will be particularly valuable to Pennon and its subsidiary 
companies. I wish him every success with the future 
strategic development of the Group. 

As announced last year, Gerard Connell, the Board’s 
Senior Independent Director, will also stand down following 
the AGM, marking the end of a term of office lasting 12 
years. We would like to thank Gerard for his considerable 
contribution to the Group’s success over the years and wish 
him well in his future endeavours. Gill Rider will become the 
new Senior Independent Director.

During the year we welcomed Neil Cooper to the Board as 
a non-executive director. Neil has become chairman of the 
Audit Committee in succession to Gerard Connell. 

At the end of January we saw the retirement of David 
Dupont after more than 12 years as the Group Director 
of Finance during which he successfully managed the 
financial affairs of the Group through a period of substantial 
development and growth. I am pleased to say that 
Susan Davy, who was finance and regulatory director of 
South West Water, was appointed as David’s successor.

As I prepare to stand down as Chairman of the Group, I 
am confident that I am leaving a strong Board with a broad 
wealth of experience and knowledge that is well placed 
to guide Pennon through its next phase of development 
and growth.

Diversity 
The Board continues to promote equality and diversity 
across the Group. Prior to the year-end we achieved our 
target of 25% female representation. Since then, due to 
Board transition, we have fallen below this level, but I am 
pleased to say we are set to achieve the target once more 
following the retirements that will happen after the AGM.

More information on the Board’s diversity policy can be 
found within the Nomination Committee’s report, on 
page 70.

Outlook 
Our priority continues to be the creation of shareholder value 
through our strategic focus on water and wastewater services, 
and recycling, renewable energy and resource management. 

Early receipt of Ofwat’s Draft Determination by South West 
Water enabled the acceleration of key projects in 2014/15 
that were identified in the company’s business plan for 
K6 (2015-2020). With South West Water’s track record of 
efficiency and outperformance, the company has a strong 
foundation to deliver its business plan and will have an 
opportunity to outperform the assumed returns on equity. 
In addition South West Water is well prepared for, and 
supportive of, industry reform.

Viridor is making excellent progress in developing further 
its ERF business with five ERFs having come on stream in 
the year. These projects and associated contracts already 
contribute to Viridor’s profitability and reflect the realisation 
of a strategy that is expected to contribute c. £100 million to 
Viridor’s EBITDA in 2016/17.

In April 2015 we acquired Bournemouth Water, one of the 
highest performing water-only companies in the UK. The 
Board believes the acquisition will be highly complementary 
to South West Water’s business, subject to clearance from 
the Competition and Markets Authority. Further detail can be 
found in the Report from the Chief Executive, South West 
Water on page 14.

The Group, with long-term financing, continues to be well 
positioned for the future and the Board remains confident 
about the future success of the Group.

Ken Harvey 
Chairman 
Pennon Group Plc 
22 June 2015

9

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsStrategic report | Strategic overview

Business model
Our business model is the framework through which we deliver our 
strategy: to innovate, drive out inefficiencies and identify opportunities 
for growth; and to provide high quality, reliable services and a safe 
working environment for our people and the communities we serve. 

Shareholder 
returns

Pennon Group

Strong 
governance

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How we create value 
We create value for our shareholders 
by developing our environmental 
infrastructure businesses and 
by efficient financing and strong 
management of the Group as a whole.

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W ater  a
ater servic

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a
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Financial 
performance

Customer
and stakeholder 
satisfaction

Sustainability – 
environmental,
economic 
and social 

Employee
well-being and
engagement

10

Pennon Group Plc Annual Report 2015 
 
 
How we manage our businesses to create value
We are committed to delivering sustainable shareholder returns, as reflected in our decision to continue 
the previous dividend policy of year-on-year growth of 4% above RPI inflation to 2019/20, meaning a 
policy for 10 consecutive years (2010-2020) of 4% real dividend growth to shareholders.

We create shareholder value by focusing on five core areas, underpinned by our commitment to 
creating and maintaining a sustainable business:

Strong governance
Pennon provides oversight and support to its businesses through a strong governance 
framework which includes robust processes for internal control and risk management.

More information on risk management and governance can be found below and on 
pages 53-71.

Financial performance
Our Group has set challenging financial targets through a range of key performance 
indicators (KPIs). These are set out on page 5.

Our focus in setting such targets is to achieve sustainable performance over the short and 
long term. Our financial performance is set out in more detail on pages 28 to 33.

Customer and stakeholder satisfaction
Both South West Water and Viridor are fully committed to meeting the needs of their 
customers and developing and maintaining good relationships with their stakeholders in 
general. This is the key to the success of each business.

How we respond to our stakeholders’ needs and assess customer satisfaction is set out on 
pages 17,19, 27 and 40.

Sustainability – environmental, economic and social 
We are aware that our businesses can, and do, have a material impact on the environment 
and the communities in which they operate. To address this we take a responsible and 
transparent approach to environmental, social and governance matters.

Our sustainable practices not only benefit communities but enable our businesses to be 
more successful. More information on our environmental, economic and social impacts is 
provided on pages 41 to 49.

Employee well-being and engagement
We know that the success of our Group is due to the talent, commitment and hard work of 
our employees and we aim to be a responsible employer.

We are focused on ensuring employee well-being, retention, efficiency and productivity. 
Essential to this is our commitment to the health and safety of our workforce.

More information on the initiatives we have introduced to improve employee engagement 
and health and safety in our businesses is set out on pages 18, 27, 50 and 51. 

How we manage risk 
Essential to achieving our strategic aims and creating value within our businesses is our 
operating framework, which is based on the principles of good governance.

Our operating framework includes a comprehensive and fully embedded risk management 
process which assists us in identifying and managing risks and opportunities to deliver the 
Group’s strategy and the other essential elements of our business model.

Further information on our control and risk management environment is described on page 
61 and our principal risks and uncertainties and how we mitigate them are set out on pages 
34 to 39.

11

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsStrategic report | Report from Chief Executive, South West Water

South West Water
Investing in quality

Operational highlights

•  Outstanding drinking water quality 

•  Consistent achievement of leakage targets

•  18th consecutive year without water restrictions

•  High standards of bathing water quality 

•  Reduction in number of pollution incidents

•  Continued improvements in levels of customer satisfaction

Revenue
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15

Profit before tax  
(before exceptional items)
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15

448.8

474.0

498.6
520.0
522.2

128.9

141.5

146.7
162.5
167.9

    +0.4%

    +3.3%

1.7m

Resident  
population

Our water supply network

Wistlandpound

Wimbleball

Upper Tamar

Roadford

Meldon

Kennick, 
Tottiford & 
Trenchford

Fernworthy

Crowdy

Colliford

Park

Siblyback

Burrator

Venford

Avon

Drift

College

Stithians

Argal

Stannon

  Reservoir
  Key water mains

12

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

29

Drinking  
water  
treatment  
works

Drinking water quality
Mean zonal compliance (%)

2010

2011

2012

2013

2014

Customer service 
Service Incentive Mechanism (%)

2011/12

2012/13

2013/14

2014/15

    +1.2%

Bathing water compliance
(%)

2012

2012

2013

2013

2014

EU mandatory standard
Guideline standard

Capital investment
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15

    +2.5%

EBITDA(1)
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15

+0.1%

99.97
99.99
99.97
99.98
99.96

66.9
70.5
73.9
74.8

91.1
60.3
99.3
91.0
99.3
86.3

125.1
130.8
116.5
141.6
145.1

286.8
305.2
317.1
330.9
331.3

Notable achievements
•  Assessment of Business Plan to 2020 as ‘enhanced’, 
followed by acceptance of Ofwat’s Final Determination

•  Preparations in place for future regulatory reform; 

developed wholesale and retail strategies

•  Continued significant investment in sewer network and 

assets to better protect bathing waters

•  Upgrade of South West Water’s largest water 

treatment works

•  Further initiatives to help customers with affordability, 
building on the launch of the social tariff in 2013.

Strategy and performance
South West Water remains committed to its Pure Water, 
Pure Service and Pure Environment vision. The company 
strives to achieve the highest standards possible in 
every sphere of its activities, delivering efficiency through 
innovation, meeting the needs of those it serves and its 
responsibilities to the environment, while keeping its costs as 
low as possible.

Pure Water 
Providing a reliable, clean and safe supply of drinking water. 

Performance
Drinking water quality among the best in the industry; 
18th consecutive year without water restrictions and leakage 
control on target. 

Pure Service
Delivering responsive and cost-effective customer services 
that meet customers’ needs.

Performance
Increased customer satisfaction, 79% of customers 
metered, proactive outbound contacts, increased use 
of digital media to improve customer communications. 
Prices frozen for 2014/15. 

Pure Environment
Protecting and enhancing the environment through 
sustainable actions and initiatives. 

Performance
Robust bathing water compliance, increased capacity 
for renewable energy generation, reduction in 
pollution incidents. 

Financial Management 
Making resilient business decisions while outperforming the 
regulatory contract.

Performance
Continued efficiency and rigorous cost control resulted in 
increased revenue and higher profit before tax compared to 
last year. Final Determination received reflecting ‘enhanced’ 
status achieved; the only water and wastewater company 
to receive Ofwat’s top assessment. 

(1) Earnings before interest, tax, depreciation, 

amortisation and exceptional items.

13

 www.pennonannualreport.co.uk/2015Strategic report | Report from Chief Executive, South West Water

Report from the  
Chief Executive,  
South West Water

Chris Loughlin 
Chief Executive,  
South West Water

Overview
South West Water’s enhanced business plan, track record of 
efficiency and outperformance makes the company well placed 
to deliver the new 2015-2020 (K6) regulatory contract and we will 
have an opportunity to beat the assumed returns on equity. 

South West Water has performed strongly against the 2010-2015 
regulatory contract. Despite the tariff freeze, revenue has grown and 
robust cost control has resulted in cumulative cost increases over the 
five years being lower than inflation. As a result of outperformance, 
South West Water delivered a dividend to Pennon above the 2009 
Final Determination assumptions.

In December 2014 South West Water accepted Ofwat’s Final 
Determination of its Business Plan to 2020. This followed a 
favourable price review process that saw South West Water’s plan 
singled out for ‘enhanced’ status and subsequently fast-tracked 
for early Draft Determination. Ofwat praised the high quality of the 
‘WaterFuture’ plan, which had received the backing of 84% of 
customers at the time of its publication in December 2013. South 
West Water benefited from Ofwat’s ‘do no harm’ principle and 
was able to make an early start on its K6 investment programme, 
accelerating a number of key projects for the benefit of customers 
and shareholders. 

On 15 April 2015 Pennon acquired Bournemouth Water, a top 
performing water company which is an excellent fit with South 
West Water. The acquisition provides an opportunity to expand 
South West Water’s wholesale capabilities whilst driving synergistic 
and best practice operations. The combined business will 
provide an enhanced platform for innovation and growth ahead of 
market liberalisation.

Bournemouth is one of the highest performing water only companies 
in the UK across a range of indicators with outstanding customer 
service reflected in its Service Incentive Mechanism (SIM) scores.

In accordance with current legislation an automatic merger reference 
has been made to the Competition and Markets Authority (CMA). 
A decision on the merger is expected to be received from the CMA 
within its usual timescales.

14

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Strategic review

The focus for the final year of the K5 programme was 
weighted towards the maintenance of existing assets, 
increasing infrastructure resilience and delivering 
environmental improvements. Investments during the 
year included:

•  safeguarding high quality drinking water through the 

completion of upgrades at two key water treatment works

•  upgrades at wastewater sites to improve compliance
•  innovative investments to reduce the number of 

customers’ properties previously highlighted as at risk 
from flooding.

Through focused planning, innovative scoping and asset 
solutions and efficient delivery, capital expenditure for K5 
is lower than the Capital Incentive Scheme baseline(2) and 
achieved 6% outperformance against the capital expenditure 
assumed within the 2009 Final Determination. Regulatory 
capital value at 31 March 2015 was £2,928 million. With 
an increase in net debt, this has led to gearing(3) of 62% 
(2014 56%) – within Ofwat’s optimum range for K5 and 
below the notional ratio assumed for K6 of 62.5%.

Business performance
As anticipated South West Water’s revenue for 2014/15 was 
impacted by the tariff freeze announced last year. However 
good cost control, the continued delivery of cost efficiency 
and lower financing costs has resulted in an increase of 
£5.4 million in profit before tax and exceptional items to 
£167.9 million.

Despite the tariff freeze, revenue increased marginally 
by 0.4% to £522.2 million driven by increased customer 
demand and new connections, offset by the effects of 
customers switching to a metered tariff. 7,600 new customer 
connections contributed £2.8 million of additional revenue. 
Customer demand was 0.9% higher than last year reflecting 
the drier weather over the summer and some relatively 
benign months over winter 2014/15. Customers switching 
from unmeasured to metered or assessed charges reduced 
revenue by £4.8 million. The impact of this is reducing as the 
number of customers left to switch falls. 79% of South West 
Water’s customers are now metered.

South West Water remained ahead of target in delivering 
the required operating cost efficiencies for K5. Cumulatively 
the efficiency delivered over K5 is 11% ahead of target 
reflecting the benefit of front-end loading delivery in the K5 
period. Annual operating costs are £27.3 million lower as 
a consequence, with £5.1 million cost savings delivered 
in 2014/15.

Cost efficiencies are being achieved through South West 
Water’s ongoing improvement programmes with specific 
initiatives this year in the areas of:

•  asset investments and improvements supporting the 

PUROS programme(1) – now finalised

•  energy procurement and usage – continued energy 

efficiency schemes alongside additional power generation 
through renewable sources

•  restructuring of defined benefit pension schemes
•  right-sourcing and innovative contracting – tendering 
to achieve the ‘right price’ including in-sourcing and 
renewed K6 key and strategic contracts.

Capital expenditure in the year was broadly in line with 
last year at £145.1 million (2013/14 £141.6 million). A key 
element of the programme was the acceleration of K6 
projects into 2014/15 to deliver early benefits to customers 
and the environment. This includes asset enhancements 
to deliver bathing water quality, investments targeting 
wastewater compliance and preparatory expenditure on the 
innovative new water treatment works for Plymouth and its 
surrounding area.

(1) Phased Utilisation of Remote Operating Systems
(2) Based on current published Construction Output Price Index (COPI)
(3) South West Water net debt/regulatory capital value.

15

 www.pennonannualreport.co.uk/2015Strategic report | Report from Chief Executive, South West Water

Strategic review Continued

Pure Water 
Drinking water quality 
South West Water’s performance for mean zonal compliance 
– the industry standard for drinking water quality – remains 
strong. There was a very slight fall in this year’s score 
reflecting the tightening of European Union standards. 
Further targeted investment is being made in treatment 
assets and processes. 

Significant capital schemes were completed during the year. 
These included the combined £14.5 million of investment in 
water quality improvements at the water treatment works of 
Restormel and Wendron, which together supply around half 
of the population of Cornwall. Ultraviolet treatment was also 
installed at Avon water treatment works in Devon.

South West Water also made significant progress in reducing 
taste, odour and discolouration with the number of customer 
contacts for such issues reaching the lowest level on record.

Water resources 
South West Water customers enjoyed unrestricted drinking 
water supplies for an 18th consecutive year with the 
company’s prior investment in its reservoirs and supply 
network ensuring adequate supplies for the region. 

During 2014/15 investment in the maintenance of reservoirs 
included the completion of spillway improvements at 
the Kennick, Trenchford and Tottiford site in Devon and 
the completion of a £10 million ‘grouting’ scheme at 
Wimbleball Dam. 

The company is confident of being able to achieve a healthy 
surplus of water for the foreseeable future as outlined in its 
Water Resources Management Plan, published June 2014. 

Leakage control 
The amount of water lost through leaks and bursts during 
2014/15 remained in line with South West Water’s target 
of 84 megalitres or less on average per day. In addition 
to improving response times to any network issues, the 
company has been focusing on improving its water pressure 
management capabilities and using advanced diagnostic 
tools to help pre-empt any problems. 

Furthermore, South West Water is targeting improved leak 
detection and increasing its use of innovative technologies in 
the field. Additional training for staff is also helping to deliver 
improvements in this area. 

Upstream Thinking 
South West Water’s award-winning £9 million programme 
of catchment management, ‘Upstream Thinking’, is 
designed to improve raw water quality and natural storage 
in the landscape. Delivered in partnership with a number 
of regional organisations, national park authorities, 
conservation groups, landowners and the farming 
community, the programme involves the restoration of 
moorland and agricultural land using a range of low-cost 
sustainable techniques (for example, ditch-blocking, fencing, 
grassland and habitat management). 

In 2014/15 the company successfully met its five year 
restoration target of 2,000 hectares of dried out peatland 
on Exmoor. In the same time period more than 200 farm 
improvement schemes have also been implemented in 
order to reduce the amount of diffuse pollution entering the 
region’s watercourses. 

16

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Business customers 
South West Water provides water and wastewater services 
to over 74,000 businesses and other non-household 
customers, around a third of which operate within the 
tourism and agricultural sectors.

The company is currently preparing for the opening of the 
non-household retail market in 2017. In the past year this 
has included the introduction of sector-specific business 
customer specialists and a new series of tariffs for base 
and enhanced levels of service (which came into effect in 
April 2015). The company’s strategy is designed to retain its 
South West business customer base while also exploring 
opportunities for out-of-area growth.

Metering 
79% of South West Water’s customers are now metered 
with 7,489 installations carried out over the past year. This 
represents a high level of overall metering when compared 
to the rest of the industry. 

During 2015-2020 the company aims to increase household 
metering coverage to 85% while also testing the benefits 
of SMART metering through a series of pilots at new 
housing developments.

Pure Service
Customer satisfaction 
Over the last five years South West Water has made 
significant progress in improving its customer service and 
customer satisfaction scores, as measured through SIM 
(Service Incentive Mechanism) and customer satisfaction 
surveys. The 2015 survey showed a 90% customer services 
satisfaction rating, its highest yet. This reflects improvements 
made at both an operational level and in the way the 
company interacts with its customers and responds to any 
issues they may have. 

A key part of South West Water’s strategy for improving 
customer satisfaction is to be proactive in delivering 
information, advice and support. This includes making 
the most of digital communications and new media (for 
example, Webchat, SMS messaging and MyAccount 
online, as well as WaterLive and BeachLive, which provide 
real time information on operational activities and bathing 
water quality), investing in the training and development 
of its customer-facing staff, and ensuring that processes 
for resolving any issues are as integrated and effective 
as possible. 

Moving into the 2015-2020 period the company is also 
making greater use of customer analytics to identify how 
it can further improve the experience customers receive 
and providing them with more opportunities to ‘self serve’ 
through online platforms. 

Affordability 
Water bills in the South West have historically been higher 
than the national average, largely due to the scale of 
environmental investment required to protect the region’s 
coastal waters. 

In 2013 the annual £50 government payment was 
introduced in acknowledgement of this situation. Customers 
have subsequently benefited from plans announced as part 
of South West Water’s Business Plan to 2020 to freeze 
prices for 2014/15 and peg the increase in the average 
household bill at below inflation to 2020.

Furthermore, to help those with affordability issues, 
South West Water continues to offer a range of advice 
and support services. The company was among the 
first to roll out a social tariff (in 2013) and has also taken 
innovative steps to engage its most economically deprived, 
hard-to-reach or vulnerable customers through initiatives 
delivered in partnership with housing associations, 
community organisations, the Citizens' Advice Bureau and 
carers' networks. 

17

 www.pennonannualreport.co.uk/2015Strategic report | Report from Chief Executive, South West Water

Strategic review Continued

Pure Environment
Bathing waters
Of the 146 designated bathing waters sampled in the 
South West Water region during the 2014 bathing season, 
145 (99.3%) met or exceeded the European Union’s good 
(mandatory) standard and 126 (86.3%) met the excellent 
(guideline) standard. 

The decline in the number of bathing waters reaching the 
'excellent' standard can be attributed to the wetter weather 
during August.

In preparation for the tighter standards introduced by the 
European Union’s revised Bathing Water Directive – which 
comes into effect in November 2015 – South West Water 
carried out an accelerated £18.9 million programme of 
targeted improvements at key wastewater assets around 
the region. 

Preventing pollution
In the past year South West Water has focused on 
improving its maintenance schedules and procedures while 
using advanced technologies to improve its capabilities 
for wastewater network monitoring and analytics. The 
company’s efforts have been reflected in this year’s figures 
for serious or significant pollutions (Categories 1 and 2), 
which are the lowest they been in the past five years. In 
2014/15 there were three Category 2 (‘significant’) incidents 
(2013/14 10) and no Category 1 (‘serious’) pollution 
incidents (2013 nil). The number of Category 3 (‘minor’) 
incidents has fallen by over a third. While these results are 
favourable, further work is required in order to bring down 
the total number of pollution incidents. 

During 2015-2020 South West Water will carry out further 
investment in its wastewater treatment processes, pumping 
stations and network monitoring. This is expected to be 
complemented by ‘Downstream Thinking’ – a programme 
of work currently being piloted in which wastewater issues 
in urban areas are tackled through a combination of ‘soft’ 
engineering and sustainable techniques. 

Wastewater treatment standards 
Since 2011 South West Water has been focusing on the 
delivery of a programme of improvements at more than 90 
wastewater treatment works as agreed with the Environment 
Agency. Substantial capital investment, together with 
improved working practices, is delivering progress in 
this area. 

The ‘enhanced’ status of South West Water’s Business 
Plan to 2020 has allowed the company to accelerate the 
delivery of a number of key capital schemes. Sites are being 
prioritised for improvement as appropriate and South West 
Water continues to work towards its target of 100% numeric 
compliance by 2020. 

Flooding 
Overall, 2014/15 was a relatively benign year in terms of 
heavy rainfall events. The number of properties flooded 
internally was significantly fewer than the previous year and 
the number of repeat floodings was below the K5 average. 

To help prevent sewer flooding, South West Water invests 
in increased sewer capacity, the separation of storm 
water from the wastewater from properties, and other 
capital schemes. In 2014/15 the company completed a 
£3.5 million scheme to upgrade the sewerage network 
in Truro, Cornwall, and a jointly-funded £2 million flood 
alleviation scheme to protect homes in the Colebrook area 
of Plymouth. 

South West Water continues to work alongside lead local 
flood authorities and other stakeholders to identify best 
practice in the management of excess storm water.

People 
South West Water prides itself on being a responsible 
employer, attaching paramount value to the well-being, 
training, needs and ambitions of its 1,400 employees.

Employee involvement and participation in all aspects of 
business and organisational change is encouraged and 
supported through the company’s ‘People Strategy’, which 
is designed to attract, develop and retain a high calibre 
workforce. In the past year the company has continued 
to deliver skills-based programmes for operational staff, in 
addition to a variety of training and development schemes 
aimed at improving personal and leadership skills. A new 
Finance Development Programme was also implemented 
in order to build knowledge and experience among new 
recruits in the finance teams.

During spring 2015 a series of Director-led ‘roadshows’ were 
held at venues across the region to communicate plans for 
K6 (2015-2020). 

During 2014/15 South West Water’s apprenticeship 
scheme grew with 14 new recruits joining the company 
and bringing the total number of apprenticeships to 61. 
The company has also played a key role in the creation of 
a new University Technical College (UTC), which will help to 
ensure a regionally based talent pool of future scientists and 
engineers. Located in Newton Abbot, Devon, the college will 
open its doors in autumn 2015. 

18

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Key relationships
Regulators and others
South West Water actively engages with a wide variety of 
environmental and regulatory stakeholders. The company 
contributes to national policy on developing issues through 
its membership of Water UK, the industry trade body, and 
works with the Consumer Council for Water to ensure that 
customers’ issues and concerns are addressed and a full 
understanding of the company’s activities is maintained.

In preparation for the introduction of competition in the 
non-household retail market in 2017, South West Water 
is playing an active role in the Open Water programme, 
which is responsible for delivering the market architecture 
and implementation of the central market operator. The 
company is a member of the Programme Delivery Board, 
which comprises representatives of customers, regulators, 
incumbent water companies, new market entrants and other 
key stakeholders. 

Procurement and suppliers 
South West Water operates an innovative ‘mixed economy’ 
model to source its capital programme delivery partners. 
This means using a significant number of smaller local 
contractors to provide specialised services as well as 
developing long-term relationships with more major supply 
chain partners. 

The company’s procurement strategy is focused on the 
proactive management of relationships with around 70 key 
and strategic suppliers, which account for the large majority 
of expenditure. South West Water sources all its purchases 
from competitive markets. The company operates strict 
procurement policies, ensuring suppliers adhere to clearly 
defined policies of sustainability and ethical working practice.

WaterShare panel
South West Water’s Business Plan to 2020 included an 
innovative ‘WaterShare’ mechanism. Designed to share the 
benefits of outperformance fairly and transparently between 
customers and shareholders, it will be monitored by an 
independent panel of key stakeholders and regulators. 
In early 2015 recruitment began for panel members 
whose responsibility will be to monitor and evaluate South 
West Water’s performance against its targets for the 
2015-2020 period. 

Outlook 
South West Water’s strong overall performance for the 
K5 period and the success of its Business Plan to 2020 
means the company is making a smooth and confident 
transition into K6. Substantial efficiencies have been made 
and the company continues to focus on innovation, new 
technologies and sustainable solutions to deliver further 
improvements and streamlining across the business. 

For the next regulatory period South West Water’s 
performance will be reported against the eight 
outcomes identified in its Business Plan to 2020 (see 
www.southwestwater.co.uk/waterfuture). The company 
has set itself demanding targets but is well placed to 
deliver for the benefit of customers and shareholders alike. 
Significant investment continues in order to safeguard the 
progress made to date, satisfy regulatory and legislative 
obligations, meet the needs and expectations of customers 
and protect the natural environment. 

For 2015/16 South West Water’s areas of focus include: 

•  further investment to improve wastewater treatment 
compliance and safeguard bathing water quality

•  ongoing improvements in customer service 
•  rigorous cost control and outperformance with the 

highest potential Return on Regulated Equity (RoRE) in 
the sector

•  preparation for the opening of the non-household retail 
market in 2017 – this includes governance, structural 
and process changes to ensure compliance with the new 
market code 

•  continuing to ensure robust and transparent assurance. 

South West Water is well placed to meet the challenges 
and opportunities of the next regulatory period. The board 
recognises that there are improvements still to be made 
but is confident that through further investment, strong 
leadership and the hard work and dedication of its people, 
South West Water will remain a high performing, sustainable 
and profitable business in the years ahead.

Chris Loughlin 
Chief Executive, South West Water

19

 www.pennonannualreport.co.uk/2015Strategic report | Report from Chief Executive, Viridor

Viridor
Giving resources new life

Operational highlights
•  Energy Recovery Facility (ERF) business now contributing significantly to 
profits and cash flow. Five new ERFs delivered during the year and three 
under construction

•  Two-thirds of ERF portfolio capacity now operational
•  Two year Input, Throughput, Output Optimisation (ITOO) programme 

commenced across recycling operations

•  Collections business ahead of expectations, securing increased input tonnages
•  Series of local authority and commercial contract wins
•  Financial performance in line with expectations
•  Exceptional items of £26.7 million, primarily landfill asset impairments 

(£21.4 million after tax).

Revenue
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15

712.0

761.1

703.8

802.0
835.9

    +4.2%

318

Operating 
facilities

Total waste 
inputs of

7.2m

tonnes

Where we operate

EBITDA and underlying EBITDA(1)
(£m)

2012/13

2012/13 

2013/14

2013/14 

2014/15

Underlying EBITDA

Underlying EBITDA

Underlying EBITDA

Operating profit plus joint ventures(2)
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15  -13.1%

Profit before tax(2)
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15

+0.4%

77.7

115.9

76.3

125.9
80.4
135.3

82.6

75.2

45.9

43.6

37.9

62.9

57.6

34.3

27.6

27.7

20

(1)  Earnings before interest, tax, depreciation, amortisation and 

exceptional items; underlying EBITDA includes IFRIC 12 interest 
receivable and share of joint venture EBITDA

(2) Before exceptional items.

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

7

Energy 
recovery 
facilities

30

Materials 
recycling 
facilities

Total renewable energy generation
(GWh)

2010/11

2011/12

2012/13

2013/14

2014/15

    +19.9%

752
760
820
778
933

Notable achievements
•  Strategic reorientation of business model around ‘Energy’ 

and ‘Recycling & Resources’

•  Five new ERFs – Exeter, Ardley, Cardiff, Runcorn I & II 

– delivered

Renewable energy generation capacity
As at 31 March (MW)

2011

2012

2013

2014

2015

    +80.9%

Recycling volumes traded
(million tonnes)

2010/11

2011/12

2012/13

2013/14

2014/15

-8.4%

Capital investment(1)
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15 

-10.2%

136
136
137
136
246

1.7
1.8
1.9
1.8
1.7

77.2
145.5
322.6
292.0
262.2

•  Construction of ERFs in progress at Peterborough, 
Glasgow and Dunbar, with Notice to Proceed with 
construction at Beddington issued

•  £25 million investment in new advanced materials 
recycling facilities at Newhouse and Rochester
•  Three star ranking in Business in the Community’s 

Corporate Responsibility Index.

Strategy and performance
Viridor’s stated company purpose is to give resources new 
life. Its strategy remains focused on transforming waste into 
high quality recyclables, raw materials and energy. 

The company continues to build its business through 
a combination of securing long-term contracts, driving 
quality in recycling and growing capacity in waste-derived 
renewable energy.

Long-term profit growth is expected to be driven by its ERF 
projects, public private partnership (PPP) contracts and 
focused recycling opportunities.

Performance – energy 
•  246 MW of capacity at fully operational facilities  
(ERFs, landfill gas, anaerobic digestion and solar)

•  £33.7 million EBITDA generated by ERFs
•  Landfill energy continues to provide good cash generation
•  Consistent performance from joint ventures.

Performance – recycling and resources
•  Recycling contribution down reflecting commodity pricing
•  ITOO programme yielding productivity and quality benefits
•  Strong and growing drivers and demand for recycling 
services; Viridor well placed to grow market share

•  Focus on growth in collections and contracts.

(1) Including construction spend on service concession arrangements.

21

 www.pennonannualreport.co.uk/2015Strategic report | Report from Chief Executive, Viridor

Report from the  
Chief Executive, 
Viridor

Ian McAulay 
Chief Executive,  
Viridor 

Overview

Viridor has now passed its strategic point of inflexion, as we 
continue to give more resources new life through our leading 
recycling and energy recovery services. I’m pleased to confirm 
that our Energy Recovery Facility (ERF) business is now 
operational with five new ERFs brought on line during the year. 
We remain well on track to deliver c. £100 million of EBITDA from 
ERFs in 2016/17. 

Despite the challenges in the recycling markets during the year, 
there are strong regulatory and market drivers for growth in the 
sector. Viridor is well positioned in its strategic business elements 
with significant cash being generated in Landfill Energy and with 
Contracts and Collection providing essential input materials for our 
‘Energy’ and ‘Recycling & Resources’ divisions’ operating facilities.

Sustainability and resilience
To drive towards greater resource efficiency and energy 
security in times of economic austerity and challenging 
market conditions requires leadership and resolve. To 
balance the needs and priorities of communities, employees 
and stakeholders with the demands of the bottom line 
requires a clear understanding that they are essentially one 
and the same. The drive for sustainability supports growth. 
Clients, customers, employees and partners demand 
community benefit and responsibility in business, and Viridor 
is pleased to address that demand as part of the service. 
Viridor was delighted with its three star ranking in the 
Business in the Community Corporate Responsibility Index, 
demonstrating clear overall progress for the business.

The new strategic orientation of Viridor’s business model 
around the company’s ‘Energy’ and ‘Recycling & Resources’ 
divisions, aligned with a clear focus on the engagement and 
professional development of its employees, is now delivering 
results. Viridor stands at the forefront of transforming waste 
in the UK using input materials to produce high quality 
recycled commodities, raw materials and energy. 

22

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Strategic review

UK context
The UK is required under the European Union (EU) Landfill 
Directive to reduce the amount of biodegradable municipal 
waste going to landfill sites. This is being achieved by 
a continued increase in recycling, with residual waste 
increasingly being used for energy recovery. A new and 
more ambitious EU Circular Economy legislative package 
is expected in 2015. The previously proposed package, 
withdrawn in 2014, contained 70% recycling targets, 80% 
packaging recycling targets and material-specific landfill bans.

The EU Renewable Energy Directive requires the production 
of 20% of energy from renewable sources by 2020. Energy 
recovery from waste in all its forms has a clear role within 
the Government’s UK Renewable Energy Roadmap and 
continues to deliver a substantial proportion of total UK 
renewable energy generated. Viridor believes that by 
2020, UK energy recovery from waste could produce 15 
terawatt hours (TWh) of the total forecasted UK renewable 
energy generation (120 TWh), accounting for 12%. This 
is particularly significant given predicted future energy 
capacity shortages. 

The UK’s main mechanism for diverting waste from landfill 
and incentivising recycling and ERFs remains landfill tax. 
The UK and Scottish Governments have confirmed that 
landfill tax will rise on 1 April 2016 in line with inflation from 
the current position of £82.60 per tonne. This continues to 
influence the long-term economics of both recycling and 
energy recovery. In addition, recyclate costs have been 
typically significantly lower than the cost of using virgin 
materials for manufacturers. 

Viridor is clearly focused on giving resources new life through 
recycling and waste-based renewable energy. Investment 
in technology and operational practices continues to 
enhance recyclate quality to differentiate Viridor from its 
competitors and to position it strongly within a consolidating 
sector. Significant progress has also been made in the 
delivery of the ERF business, with a substantial asset base 
now operational in conjunction with associated business 
capability processes across the whole ‘source to supply’ 
energy from waste (EfW) cycle. 

Business strategy
Viridor’s strategy, built on its purpose to give resources new 
life, is to add substantial value through:

Energy
ERFs
Viridor’s strategically located network of ERFs now 
provides an established and growing business serving PPP 
contracts and the commercial sector. Viridor has moved 
from investment to delivery with five facilities commencing 
operations in 2014/15. EfW remains central to the UK’s 
waste and renewable energy strategies as the low cost 
alternative to landfill for treatment and disposal of residual 
waste, and provider of base load electricity and heat 
utilisation opportunities. Viridor expects to have c.15% EfW 
market share by 2020, with its network of strategic facilities 
driving the company’s long-term profit growth.

Landfill energy
The focus of the landfill energy business is to maximise 
the value of landfill gas power generation across all sites; 
to manage the ongoing decline in landfill inputs by closing 
18 sites over the next five years and maintaining three 
strategic operational sites; and to optimise returns on 
the closed landfills asset base through alternative uses 
such as photovoltaic installation, energy storage and 
divestment opportunities.

Continued focus on growing market share in a consolidating 
sector through its contracts and collections services, which 
play an essential role in securing inputs for the energy and 
recycling divisions, will also help to drive the delivery of the 
Viridor strategy. 

Recycling and resources
Clear regulatory drivers for recycling from the EU and from 
UK governments, alongside expectations from leading 
corporates, are ensuring strong and ongoing demand for 
recycling services. Viridor has established its recycling 
business over the past five years and currently handles 
volumes approaching two million tonnes per annum. Viridor’s 
focus on Input, Throughput, Output Optimisation (ITOO) 
across its recycling activities is yielding improvements, 
ensuring the production of high quality materials and 
management of the cost base to mitigate impacts 
on margins.

23

 www.pennonannualreport.co.uk/2015Strategic report | Report from Chief Executive, Viridor

Strategic review Continued

Business performance
Revenue was up 4.2% to £835.9 million reflecting ERFs 
coming into operation and further growth in assets under 
construction, partly offset by anticipated lower recycling 
revenue, down £30.0 million, due to lower volumes and 
prices resulting from adverse market conditions.

Before exceptional items: Viridor’s earnings before 
interest, tax, depreciation and amortisation (EBITDA) was 
up £4.1 million to £80.4 million (2013/14 £76.3 million); 
Viridor underlying EBITDA, which includes IFRIC 12 interest 
receivable and Viridor’s share of joint venture EBITDA, was 
up £9.4 million to £135.3 million; profit before interest and 
tax (PBIT) fell £8.6 million (28.5%) to £21.6 million; and PBIT 
plus joint ventures decreased by £5.7 million (13.1%) to 
£37.9 million. 

Profit before tax and exceptional items increased by 
£0.1 million (0.4%) to £27.7 million reflecting lower PBIT plus 
joint ventures, offset by reduced interest payable, as a result 
of increased equity investment in Viridor by Pennon and 
higher IFRIC 12 interest receivable. 

Capital expenditure including spend on service concession 
arrangements for the year was £262.2 million (2013/14 
£292 million) of which c. £242 million was for Viridor growth 
projects (largely ERFs) with the balance being maintenance 
of existing assets. 

Renewable energy
Energy can be recovered essentially via two methods, either 
via gas utilisation (notably landfill gas power generation and 
anaerobic digestion (AD)) or via combustion in ERFs and 
similar facilities, some of which may be a part of Combined 
Heat and Power (CHP) schemes. Landfill gas, biodegradable 
waste in ERFs and AD accounted for 25% of total UK 
renewable energy fuel use in 2013 (Digest of UK Energy 
Statistics 2014). 

(a)  Energy Recovery Facilities (ERFs) and 

Anaerobic Digestion (AD)

Viridor now has 139 MW of renewable energy capacity from 
its fleet of ERFs and AD facilities, which includes its share 
of joint ventures at Lakeside ERF, Runcorn I ERF and the 
Greater Manchester AD operations. 

The company has been successfully implementing its 
strategic plan to deliver the ERF business which will drive 
long-term profit momentum. This includes establishing a 
significant asset base of ERFs, the majority of which are now 
operational. Viridor and its partners have a total operational/
committed ERF capacity of 2.8 million tonnes. 

Five plants, being Runcorn I and II, Exeter, Ardley and 
Cardiff, have been delivered into the operational Energy 
Division, contributing underlying EBITDA of £41.9 million 
during the year. 

While the Runcorn plants were delayed in construction, 
liquidated damages were receivable for the period post 
the original contractual completion date. All other plants 
were delivered within or below budget. Two further plants, 
Peterborough and Glasgow, are more than halfway through 
construction; Dunbar commenced construction towards the 
end of the year, and Notice to Proceed with the construction 
of Beddington ERF was issued after the year-end.

100% of waste inputs have been secured for all plants 
at opening and Viridor has now secured c. 80% of the 
required waste inputs for the portfolio of the operational 
and committed plants, of which three-quarters are from 
long-term contracts. Achieving a balance between long-term 
local authority contracts and shorter term commercial 
waste fuel inputs enables an appropriate level of control 
over calorific value and therefore throughput and efficiency 
optimisation, as well as enhancing gate price control.

24

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

(c) Landfill
The business plan now being implemented for the landfill 
business is reducing operations to a few strategic sites, 
reflecting the fact that there will still be demand for landfilling 
of certain materials for the foreseeable future. The other sites 
are being run to closure and aftercare with an emphasis on 
maximising the value of electricity generation from landfill 
gas and reducing costs. Non-strategic sites and closed sites 
are being assessed for alternative uses – both for energy 
and for development potential. Three sites were closed in 
2014/15 and a similar closure rate is forecast for the next 
five years, taking the number of sites from 18 to three.

The business continues to be cash generative and 
contributed £15.4 million to EBITDA in the year. Volumes 
were slightly down at 2.5 million tonnes.

Average gate fees decreased by 13.6% to £19.92 per 
tonne. Consented landfill capacity reduced from 57.7 million 
cubic metres (mcm) at 31 March 2014 to 51.7 mcm at 
31 March 2015, reflecting usage during the period and site 
closures. As previously stated, and provided for, 39 mcm is 
not expected to be used.

Landfill tax is now increasing in line with inflation and 
increased on 1 April 2015 from £80 to £82.60.

(b) Landfill gas generation
Viridor’s landfill energy business is being managed to 
maximise the value of landfill gas power generation, while 
exploring cryogenic energy storage and solar power 
developments as alternative uses for landfill sites with 
existing grid connections.

Gas volumes reached peak production in 2012/13 and 
have been reducing gradually. In 2014/15 the landfill gas 
power generation output was marginally down to 602 
gigawatt hours (GWh) (2013/14 606 GWh), reflecting a 
successful output optimisation programme. Landfill gas 
power generation EBITDA was £35.8 million (2013/14 
£37.3 million).

Average revenue per megawatt hour (MWh) was 3.3% 
higher at £92.72 (2013/14 £89.74) reflecting the higher 
proportion of Renewables Obligation Certificates (ROCs). 
The switch from legacy Non Fossil Fuel Obligation (NFFO) 
contracts to ROCs continues with 94% of energy now sold 
under the higher value ROCs. The remaining 6% NFFO 
component will migrate to ROCs by 2016/17. Average 
costs increased to £33.19 per MWh (2013/14 £28.13) due 
to maintenance costs to improve gas capture and lower 
volumes. Total landfill gas power generation operational 
capacity remained at 104 MW (excluding 3 MW capacity at 
sub-contract sites in Suffolk).

A 2.75 MW solar power installation at Westbury landfill was 
completed during the first half of 2014/15 and an £8 million 
cryogenic energy storage pilot project at Pilsworth landfill, 
funded by the Department of Energy and Climate Change, 
is under way. Future alternative uses for landfill sites are 
also being assessed as most of Viridor’s landfill operations 
accelerate into closure. 

25

 www.pennonannualreport.co.uk/2015Strategic report | Report from Chief Executive, Viridor

Strategic review Continued

Recycling and resources
During the year recycling volumes traded decreased by 
151,000 tonnes (8.4%) to 1.7 million tonnes. Recyclate 
prices, while lower, have stabilised to some degree for most 
commodities but remain under pressure, reflecting world 
economic conditions and competitive markets. Overall, 
average revenues per tonne from recyclate sales and gate 
fees for the year fell to £86 per tonne, 7.7% lower than for 
2013/14. Viridor remains cautious about future recyclate 
price growth and shipping costs.

EBITDA for the year was £49.0 million (2013/14 
£62.6 million).

As announced at the half year, Viridor has commenced a 
two year Input, Throughput, Output Optimisation programme 
(ITOO) to provide an enhanced focus on increasing margins 
by taking actions across the value chain. The company 
is targeting a substantial enhancement in EBITDA margin 
through improvements in asset productivity. 

Viridor continues to operate the most extensive Materials 
Recycling Facility (MRF) capacity in the UK with 
accreditations for export to China, and is established 
as a quality brand in the UK, Europe and other Far 
Eastern markets.

Profits were down slightly across the 15 local authority 
contracts around the UK (the more significant contracts 
include Greater Manchester, Lakeside, Glasgow, Lancashire, 
Somerset and West Sussex) and the Thames Water 
contract. The decrease reflected lower volumes on some 
contracts and the expiry of other contracts. 

Additional contracts have been won since the year-end but 
profits are expected to be impacted by the expiry of some 
old contracts.

Profits in the collection business were ahead of expectations, 
reflecting the benefits of sustained management action. 
Collection remains a key focus in securing increased input 
tonnages for the business.

Joint ventures
Total share of joint ventures’ EBITDA (comprising VLGM 
(including IFRIC 12 interest), TPSCo and Lakeside) was 
up 0.7% to £41.4 million (2013/14 £41.1 million). Total 
share of joint ventures’ profit after tax was £4.9 million, up 
£1.2 million from 2013/14. 

(a) Viridor Laing (Greater Manchester) (VLGM)
The 25 year Greater Manchester Waste PFI contract (being 
delivered through VLGM) is the UK’s largest ever combined 
waste and renewable energy project. The company is a 
joint venture between Viridor and John Laing Infrastructure. 
Operation of the associated facilities is being carried out on 
a sub-contract basis by Viridor.

Solid recovered fuel produced from the waste is used to 
generate heat and power at Runcorn I ERF, which has 
been built primarily for the Greater Manchester Waste 
PFI contract. 

As part of the VLGM contract, a separate contractor was 
mandated to construct 43 facilities. All of the facilities have 
now been formally taken over by Viridor. Final acceptance of 
certain facilities remains subject to fulfilment of the required 
contractual terms. 

Viridor’s share of VLGM’s EBITDA was £3.0 million (2013/14 
£2.5 million). Viridor’s share of IFRIC 12 interest was 
£12.1 million (2013/14 £12.5 million). 

(b) Runcorn I (TPSCo)
Viridor’s share of TPSCo’s EBITDA was £8.2 million 
(2013/14 £10.9 million) reflecting higher costs during 
final commissioning.

The Runcorn I ERF was taken over in January 2015. 

(c) Lakeside
Lakeside, the first of Viridor’s ERF projects, continues to 
outperform its financial close assumed power generation 
and waste processing targets. Viridor’s share of Lakeside’s 
EBITDA was £18.1 million (2013/14 £15.2 million). 

Results in 2014/15 benefited from different scheduled 
outage timing (H1 2013/14 vs H1 2015/16) and continued 
good performance.

26

Pennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

People 
Viridor employs over 3,000 people across the UK. The 
achievements, professionalism and innovation of its 
employees remain a great source of pride to the company. 
Their health, safety and welfare remain its top priority.

Health and safety
Viridor has set itself the goal of making a step change in the 
way it manages health, safety and welfare, and is working 
hard to promote a ‘zero incidents’ safety culture throughout 
the organisation. Central to its approach are clear, effective 
and regular campaigns and communications supporting 
health, safety and working well, such as the high profile 
‘Stop & Think’ campaign originally developed in the South 
West and now rolled out across all company sites. There 
was a continued fall in the RIDDOR incidence rate, with 
28 reportable incidents giving a rate of 889 per 100,000 
employees (2013/14 1,197). 

A tragic incident which resulted in a fatality of a Viridor 
employee in early June 2015 is under investigation. Our 
thoughts are with his friends, family and colleagues.

Employee development
Leading organisations across the world recognise that 
skills, professional development and retention are of crucial 
importance, and good employee engagement is becoming 
one of the key differentiators in business. Engaged 
employees and high-performing teams help drive safety, 
productivity, profitability and customer focus. Viridor has 
renewed its focus in this area utilising the well-respected 
Gallup Q12 engagement programme. Following its first 
company-wide Q12 survey and a series of staff roadshows 
sharing the company strategy and key business priorities, 
local level action planning is now helping to drive positive 
change and a focus on business improvements across 
the company. This is particularly timely as the company 
continues the implementation of its Enterprise Resource 
Platform throughout the business.

Viridor has comprehensive programmes of training and 
professional development to ensure its employees have the 
skills, expertise and support to meet the demands of the 
business. 5,887 training days were delivered across the 
company during the year. Viridor currently has 15 full-time 
apprenticeships and an additional five new apprenticeships 
have been confirmed for Viridor’s ERFs. A new intake 
has been confirmed for the innovative Viridor Foundation 
Management Degree course, developed in partnership 
with Edge Hill University. The first cohort of 15 managers 
successfully graduated in 2014, with 25 due to graduate 
in 2015/16.

The company continues to strive towards a workforce that is 
representative of the communities in which it operates and to 
ensure a pipeline of talent for the future needs of the business. 

Viridor’s employee performance appraisal system incorporates 
the company’s six core behavioural competencies, designed 
to ensure the right managerial skill sets. Succession planning 
is also underway across the business.

Key relationships
Of Viridor’s largest customer groups, local authorities 
account for 39% of the company’s revenue (2013/14 
31%). No individual authority accounts for more than 12% 
(2013/14 12%). Viridor’s ROC energy contracts account for 
7% of revenue (2013/14 7%), primarily with one customer.

The company’s operational facilities in England and Wales 
require environmental permits to be issued and regulated 
by the Environment Agency and Natural Resources Wales. 
In Scotland similar waste management licences or pollution 
prevention and control permits are issued and regulated 
by the Scottish Environmental Protection Agency. Viridor 
maintains a positive and proactive working relationship 
with these and other regulatory bodies by means of close 
ongoing liaison and active management of any issues arising 
under permit conditions at either site or strategic levels. For 
example, Viridor continues to share live monitoring data from 
operational sites with the regulators via custom-developed 
web portals to ensure a transparent and resource-saving 
approach to monitoring and regulation.

Viridor has strengthened its approach to procurement and 
supply chain relationships during the year with the formation 
of a new procurement function and more efficient protocols. 
These include a formal policy on sustainable procurement 
utilising whole life costings, ensuring clear environmental and 
social responsibility criteria for goods and services procured, and 
delivering long-term value for Viridor and, in turn, its customers. 

Outlook
Excellent progress has been achieved in the realisation and 
delivery of its ERF business. Five major facilities became 
operational in the financial year adding to the existing 
Lakeside and Bolton operational ERF assets. Three others 
are under construction and Notice to Proceed with the 
construction of Beddington ERF has been issued. 

The drivers and demand for recycling in the UK remain strong, 
although Viridor remains appropriately cautious about the future 
prospects for recyclate prices. The company is nonetheless 
strongly positioned and remains focused on its ITOO 
programme to maximise revenues and achieve efficiencies to 
sustain margins. A further decline in recyclate prices and UK 
power prices would impact profitability next year.

Viridor’s EBITDA figure in 2014/15 exceeded 2013/14 as 
expected. The operational ERFs along with those that are 
under construction are expected to contribute c. £100 million to 
Viridor’s EBITDA in 2016/17. Viridor is also well positioned with 
its recycling, contracts and collections assets and services.

Ian McAulay 
Chief Executive, Viridor

27

 www.pennonannualreport.co.uk/2015Strategic report | Report from the Group Director of Finance

Report from the  
Group Director of Finance
Financial review

Susan Davy 
Group Director 
of Finance

Pennon Group has delivered a resilient financial performance, underpinned by 
strong liquidity and efficient long-term financing. This has allowed us to continue 
our policy of growing dividends to shareholders at a consistent and sustainable 
rate of 4% above RPI inflation.

Performance overview
The principal measures used to assess the Group’s financial performance are:

Profit before tax
before exceptional items (£m)

2010/11

2011/12

2012/13

2013/14

Earnings per share
before exceptional items and 
deferred tax (pence)

188.5

200.5

190.0

207.3

2010/11

2011/12

2012/13

2013/14

42.3

47.3

40.3

42.6

2014/15(1) 

+1.6%

210.7

2014/15 

-6.6%

39.8

Dividend per share
(pence)

2010/11

2011/12

2012/13

2013/14

24.65

26.52

28.46

30.31

2014/15 

+4.9%

31.80

Reconciliation of earnings(3)

Interest rate on average net debt(2)
(%)

2010/11

2011/12

2012/13

2013/14

2014/15

4.4

4.2

4.0

3.8

3.4

Statutory earnings

Deferred tax before 
exceptional items

Exceptional items (post-tax)

Earnings before exceptional 
items and deferred tax

2014/15  
Profit after 
tax (£m)

2014/15 
Basic earnings 
per share (p)

2013/14 
Profit after  
tax (£m)

2013/14 
Basic earnings  
per share (p)

126.3

18.2

11.0

155.5

32.3

4.7

2.8

39.8

142.5

(25.8)

39.7

156.4

38.8

(7.0)

10.8

42.6

(1) Statutory basis £197.0m
(2) Includes capitalised interest but excludes pensions net interest, discount unwind on provisions, IFRIC 12 contract interest receivable and interest receivable from 

joint ventures

(3) Earnings per ordinary share figures in this strategic report exclude exceptional items and deferred tax. The Directors believe excluding deferred tax provides a more 

useful comparison on business trends and performance. Deferred tax distorts earnings per share through the effects of changes in corporation tax rates and the level of 
long-term capital investment.

28

Pennon Group Plc Annual Report 2015A continuing low net interest rate was achieved, 
coupled with raising cash and facilities to fund 
ongoing capital investment: £1,741 million cash and 
facilities at 31 March 2015, including £830 million of 
new and refinanced facilities sourced during the year.

The year’s financial highlights
(before exceptional items)

Group profit before tax increased by £3.4 million (1.6%) to 
£210.7 million, driven by a resilient performance across the 
Group. Earnings per share before deferred tax decreased by 
6.6% to 39.8p and includes the impact of the tariff freeze in 
South West Water, which will be recovered on a net present 
value (NPV) neutral basis over the next five year period. 

South West Water recorded a strong performance against 
the 2010-2015 (K5) regulatory contract and outperformed 
regulatory assumptions. South West Water profit before 
tax was up £5.4 million (3.3%) to £167.9 million reflecting 
higher revenues, good cost control and lower average 
borrowing rates, all achieved against the backdrop of in-year 
tariff freezes.

Viridor earnings before interest, tax, depreciation and 
amortisation (EBITDA) were up £4.1 million to £80.4 million. 
Viridor underlying EBITDA, which includes IFRIC 12 interest 
receivable and Viridor’s share of joint venture EBITDA, 
increased by £9.4 million to £135.3 million. The increase in 
earnings reflects Energy Recovery Facilities (ERFs) becoming 
operational, partly offset by continuing declines in landfill and 
a softening of the recycling market.

We have secured further funding to finance continuing 
growth. By the year-end we had £1,741 million in cash and 
facilities (including £196 million of restricted funds) in place 
to fund the continuing growth in Viridor’s ERF business, 
together with a significant proportion of South West Water’s 
2015-2020 (K6) capital programme.

Capital investment remained significant this year at 
£407 million due to continuing major investment in Viridor’s 
ERFs, which are driving future growth. Two-thirds of 
committed ERF capital investment is now complete. South 
West Water’s capital expenditure in the year was broadly 
in line with 2013/14. A key element of the programme in 
the year was the acceleration of certain K6 projects into 
2014/15 to deliver early outcome benefits to customers and 
the environment. 

We have secured funding at a cost that is relatively low in 
absolute terms. The Group interest rate on average net debt 
improved to 3.4% (2013/14 3.8%).

Revenue
Group revenue increased by 2.7% to £1,357.2 million. South 
West Water’s revenue increased by 0.4% to £522.2 million 
as a result of higher demand, new connections and higher 
other revenue, partially offset by a reduction in revenue from 
customers switching from unmeasured to metered charges. 
Viridor’s revenue increased by 4.2% to £835.9 million due 
primarily to ERFs becoming operational and increased 
construction spend on service concession arrangements, 
partly offset by lower recycling revenues.

Earnings before interest, tax, depreciation and 
amortisation (EBITDA)
(before exceptional items)

Group EBITDA increased by 0.9% to £411.0 million with 
South West Water up by 0.1% to £331.3 million and Viridor 
up by 5.4% to £80.4 million. K5 outturn operational cost 
efficiencies in South West Water were cumulatively 11% 
ahead of the K5 Final Determination. Viridor’s EBITDA was 
ahead of last year due to ERFs becoming operational, partly 
offset by declines in recycling and landfill.

Net finance costs
We continued our effective management of interest rates in 
2014/15 with interest payable (including capitalised interest) 
net of interest receivable, on average net debt equating to 
3.4% (2013/14 3.8%) which included lower interest payable 
on RPI-linked debt.

Net finance costs of £40.8 million were £13.1 million lower 
than last year, reflecting an £8.7 million saving due to the full 
conversion of the £125 million convertible bond, £5.0 million 
higher IFRIC 12 interest receivable and lower average 
borrowing rates. 

Interest receivable totalling £19.1 million (2013/14 
£13.7 million) has been achieved from the objective of 
enhancing returns on the Group’s substantial pre-funding of 
£771 million.

During the year net finance costs (excluding pensions 
net interest, discount unwind on provisions and IFRIC 12 
contract interest receivable) were £41.1 million (2013/14 
£49.1 million), covered 6.0 times (2013/14 5.2 times) by 
Group operating profit.

29

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsStrategic report | Report from the Group Director of Finance

Financial review Continued

Profit before tax
(before exceptional items)
Profit before tax was £210.7 million, an increase of 1.6%. 
Pages 12 and 20 give a detailed description of the financial 
performance of South West Water and Viridor respectively. 
On a statutory basis, profit before tax was £197.0 million 
reflecting exceptional items of £13.7 million.

Taxation
(before exceptional items)
The Group’s UK corporation tax charge for the year was 
£39.2 million (2013/14 £35.3 million) after the release of 
prior year credits of £5.5 million (2013/14 £16.5 million). 
The increase primarily reflects lower prior year credits, partly 
offset by a reduction in the rate of corporation tax and higher 
ERF capital allowances. Deferred tax for the year was a 
charge of £18.2 million (2013/14 credit of £25.8 million). 
The charge compared to the previous year reflects the 
one-off credit of £40.1 million in 2013/14 due to the enacted 
3% reduction in the future rate of UK corporation tax.

Earnings per share
(before exceptional items and deferred tax)
Earnings per ordinary share decreased by 6.6% to 39.8p 
primarily reflecting South West Water’s tariff freeze, which will 
be recovered over 2015-2020 (K6) on an NPV neutral basis. 
The weighted average number of shares in issue during 
the year was 390.9 million (2013/14 367.4 million) with the 
increase largely reflecting the issuance of 20.9 million shares 
from the £125 million convertible bond. Net assets per share 
at book value at 31 March 2015 were 340p.

Exceptional items
Net exceptional items totalling a charge before tax of 
£13.7 million have been recognised. The net charge 
includes £24.3 million to write down the carrying values of 
Viridor’s property, plant and equipment (net of impairment 
reversals of £9.2 million), £11.0 million for a small number 
of underperforming Viridor contracts, net of credits of 
£14.9 million from changes made to the Group’s defined 
benefit scheme and £6.7 million from the reassessment 
of Viridor landfill environmental provisioning. The net 
exceptional charge has no immediate cash impact.

Proposed dividends totalling £129.5 million are covered 
1.2 times by net profit (before exceptional items and deferred 
tax) (2013/14 1.3 times). Dividends are charged against 
retained earnings in the year in which they are paid.

Dividend policy
This year we announced our dividend policy for the period 
to 2019/20. The previous policy of increasing the dividend 
each year by 4% above RPI has been extended to 2019/20. 
This results in a 10 year (2010-2020) policy of 4% annual 
dividend growth above RPI. 

Operating costs 
(before exceptional items)

Operating costs for the year totalled £1,111 million.  
The most significant areas of expenditure were:

Expenditure

Landfill tax

Manpower

Depreciation

Raw materials and consumables*

Transport

Power

Business rates

Abstraction and discharge consents

* Excludes elements of transport costs.

£m

197

164

162

76

61

38

34

6

Group investment
The Group’s capital expenditure on property, plant and 
equipment, including service concession arrangements, 
remained significant at £407 million (2013/14 £434 million). 
The major categories of expenditure were:

ERF
£204m

Water 
£57m

The exceptional items total a charge net of tax of £11.0 million.

Dividends and retained earnings
The statutory net profit attributable to ordinary shareholders 
of £126.3 million has been transferred to reserves.

Wastewater
£88m

Recycling
£22m

The Directors recommend the payment of a final dividend of 
21.82p per share for the year ended 31 March 2015. With 
the interim dividend of 9.98p per share paid on 2 April 2015 
this gives a total dividend for the year of 31.80p, an increase 
of 4.9% over 2013/14 (reflecting 4% real growth plus March 
2015 RPI of 0.9%).

Landfill
£13m

Other
£23m

30

Pennon Group Plc Annual Report 2015Cash flow
In 2014/15 the Group once again had a strong operating 
cash flow. Together with the conversion of the £125 million 
convertible bond, this offset the ongoing enhanced level of 
capital investment to support future growth, resulting in net 
debt remaining broadly stable.

Summarised cash flow

2014/15 £m

2013/14 £m

Cash inflow from operations

Net interest paid

Tax paid

Dividends paid

Hybrid periodic return

Capital expenditure

Dividends and loan repayments 
received from joint ventures

Pension contributions

Net cash outflow

Conversion of share of 
convertible bond

Shares issued

Debt indexation/interest accruals

Increase in net borrowings

412

(42)

(22)

(69)

(20)

(365)

6

(28)

(128)

125  

3

(3)

(3)

407

(39)

(58)

(69)

(20)

(392)

9

(18)

(180)

–

2

(7)

(185)

Major components of the Group’s  
debt finance at 31 March 2015 

Finance leasing
£1,336m

Bank bilateral debt
£389m

Index-linked
bond 2057
£259m

European 
Investment 
Bank loans
£304m

Private 
placements
£547m

Bond 2040
£133m

Liquidity and debt profile
The Group has a strong liquidity and funding position 
with £1,741 million cash and facilities at 31 March 2015. 
This includes cash and deposits of £771 million (including 
£196 million of restricted funds representing deposits with 
lessors against lease obligations) and undrawn facilities of 
£970 million. A total of £830 million in new or renewed debt 
facilities was arranged during the year, being:

•  £125 million new 17 year facility
•  £130 million new Schuldschein
•  £80 million new 13 year facility
•  £240 million of new finance leases of which £175 million 
are for Viridor ERFs, £65 million for South West Water
•  £255 million of new loans and revolving credit facilities.

At 31 March 2015 the Group’s loans and finance lease 
obligations totalled £2,968 million. After the £771 million 
held in cash, this gives a net debt figure of £2,197 million, 
an increase of £3 million during the year. Debt incurred for 
the construction of Viridor’s portfolio of ERFs at Runcorn II, 
Ardley, Exeter, Cardiff, Glasgow and Dunbar increased to 
£844 million at 31 March 2015, which represents 38% of 
Group net debt.

The Group’s debt has a maturity of up to 42 years with 
an average maturity of 23 years. The Group has fixed, or 
put swaps in place to fix, the interest rate on a substantial 
portion of South West Water’s debt for the entire K6 period. 
During the year the average rate achieved on all fixed rate 
debt was 3.4% for 2014/15. For South West Water this 
figure was 3.1%. 

A further £393.1 million of South West Water’s debt is 
index-linked at an overall real rate of 1.7%. As a result of 
the aforementioned initiatives, South West Water’s cost of 
finance is among the lowest in the industry.

The Group’s financing structure gives us the scope and 
flexibility we need to implement our strategic objectives in 
order to maximise value for our shareholders.

The Group’s interest rate on average net debt for the year 
to 31 March 2015 is 3.4% (after adjusting for capitalised 
interest of £22.5 million, notional interest items totalling 
£0.3 million and interest received from shareholder loans to 
joint ventures of £11.4 million, as detailed in note 8 to the 
financial statements).

Just under half of the Group’s gross debt is finance leasing 
giving us a long maturity profile. Interest payable benefits 
from the fixed credit margins which were secured at the 
inception of each lease.

At 31 March 2015 the fair value of the Group’s non-current 
borrowings was £74 million less than its book value 
(2014 £275 million) as detailed in note 28 to the financial 
statements. This reflects the benefit of securing interest rates 
below the current market rate.

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Financial review Continued

Capital structure – overall position
At the end of the financial year the Group’s net debt of 
£2,197 million gave a gearing ratio of net debt to (equity plus 
net debt) of 61.9% at 31 March 2015 (2014 64.7%).

In March 2013 the Group issued a £300 million hybrid capital 
security recognised as equity as set out in note 37 to the 
financial statements.

During the year the Company continued to benefit from 
offering a Scrip Dividend Alternative. £48 million of potential 
cash dividend was retained in the business and instead 
distributed by issuing c. six million shares.

South West Water’s debt to Regulatory Capital Value (RCV) 
was 62% at 31 March 2015 (2014 56%), which compares 
to Ofwat’s optimum range of 55%-65% for K5 and K6 target 
efficient gearing of 62.5%.

Viridor is funded by a combination of Pennon Group equity 
and debt (raised by Pennon Group) and direct borrowing by 
Viridor. At the year-end Viridor’s net debt was £920 million 
(2014 £901 million), equivalent to 11.4 times EBITDA before 
exceptional items (2014 11.8 times).

Treasury policies
The role of the Group’s treasury function is to ensure we 
have the funding to meet foreseeable needs to maintain 
reasonable headroom for future contingencies and to 
manage interest rate risk. The Group enters into certain 
structured financing transactions that have, and are 
expected to provide, an improved return on surplus funds 
and overall interest rate performance. It operates only 
within policies approved by the Board and undertakes no 
speculative trading activity.

The Board regularly monitors expected financing needs for 
at least the following 12 months. These are intended to be 
met for the coming year from existing cash balances, loan 
facilities and operating cash flows.

Tax contribution 2014/15 – collected/paid
The Group made a net payment of £21.0 million of UK 
corporation tax in the year (2013/14 £58.1 million). The 
main elements of the payment were £25.3 million in relation 
to 2014/15 net of refunds of £3.1 million from prior years. 
No additional quarterly payments were made in relation to 
2013/14. South West Water paid £36.4 million (2013/14 
£44.1 million) of UK corporation tax on profit before tax of 
£167.9 million (2013/14 £162.5 million).

The total tax charge for the year (before exceptional 
items) of £57.4 million was greater than the charge that 
would have arisen had the accounting profit before tax 
and exceptional items been taxed at the statutory rate 
of 21%. A reconciliation is provided in note 9 to the 
financial statements. 

The mainstream tax charge for the year (before deferred tax, 
prior year and exceptional items) of £44.7 million results in 
an effective rate of 21.2%, which is close to the statutory 
rate of 21.0%. 

The Group’s total tax contribution extends significantly 
beyond its UK corporation tax charge:

Landfill tax
£209m

Employment taxes
£50m

Business rates
£33m

UK corporation 
tax
£21m

Fuel Excise 
Duty
£10m

Environmental 
payments
£9m

The Group has considerable financial resources and a broad 
spread of business activities. The Directors therefore believe 
that it is well placed to manage its business risks.

Carbon Reduction 
Commitment
£4m

Internal borrowing
South West Water’s funding is treated for regulatory 
purposes as ring-fenced. This means that funds raised by, or 
for, the company are not available as long-term funding for 
other areas of the Group.

Going concern
The Directors have a reasonable expectation that the 
Group has adequate resources to continue its operational 
existence for the foreseeable future. They therefore have 
continued to adopt the going concern basis in preparing the 
financial statements.

Taxation objectives and policies
Our tax strategy, as approved by the Board, is to fulfil our 
statutory obligations by the application of relevant tax 
legislation in a reasonable way, engaging in tax planning only 
when it is aligned with the commercial and economic activity 
of the Company. This is in line with the principles published 
by the Confederation of British Industry (CBI) in 2013.

Other
£2m

Total taxes amounted to £329 million (2013/14 £347 million) 
of which a net amount of £26 million (2013/14 £6 million) 
was collected on behalf of the authorities for employee 
payroll taxes and VAT.

In addition to corporation tax the most significant taxes 
involved, together with their profit impact, were:

•  landfill tax of £204 million (2013/14 £186 million) collected 

by the Group on behalf of HM Revenue & Customs (HMRC). 
This amount includes £11 million (2013/14 £12 million) paid 
to local environmental bodies via the Landfill Tax Credits 
Scheme. Landfill tax is an operating cost that is recovered 
from customers and is recognised in revenue. In addition the 
Group incurred landfill tax of £5 million (2013/14 £29 million) 
on the disposal of waste to third parties. The reduction of 
£24 million compared to 2013/14 reflects that more waste 
from the Greater Manchester contract is being deposited in 
Viridor sites and is also being diverted to the Runcorn I ERF. 
This is an operating cost for the Group and reduces profit 
before tax. The net amount of landfill tax paid to HMRC by 
the Group and via third parties represents 17% of the total 
landfill receipts of HMRC in the year

32

Pennon Group Plc Annual Report 2015Insurance
Pennon Group manages its property and third party 
liability risks through insurance policies that mainly cover 
property and business interruption, motor, public liability, 
environmental pollution and employers’ liability.

The Group uses three tiers of insurance to cover 
operating risks:

•  self-insurance – Group companies pay a moderate 

excess on most claims

•  cover by the Group’s subsidiary (Peninsula Insurance 
Limited) of the layer of risk between the self-insurance 
and the cover provided by external insurers

•  cover provided by the external insurance market, 

arranged by our brokers with insurance companies which 
have good credit ratings.

Post year-end acquisition of Bournemouth Water
On 15 April 2015 Pennon acquired Sembcorp Bournemouth 
Water Investments Limited from Sembcorp Holdings Limited, 
including the non-regulated and regulated subsidiaries, 
for a cash consideration of £100.3 million. As part of the 
acquisition £86.9 million of external net debt and debt-like 
items have been assumed by Pennon Group Plc.

An equity placing was undertaken to replenish Pennon’s 
cash resources in respect of the acquisition and ensure 
funding flexibility. 

The acquisition has been accounted for in 2015/16 using the 
acquisition method. Provisional goodwill of c. £66 million will 
be capitalised.

The acquisition represents an incremental 5% growth in RCV 
and is modestly earnings enhancing following integration.

In accordance with current legislation an automatic merger 
reference has been made to the Competition and Markets 
Authority (CMA). A decision is expected to be received on 
the merger from the CMA within its usual timescales. 

Susan Davy 
Group Director of Finance

•  Value Added Tax (VAT) of £9 million recovered (2013/14 
£29 million recovered) by the Group from HMRC. The 
reduction in the repayment is a result of the following: a 
reduction in capital expenditure, an increase in revenue in 
Viridor and the increase in the level of sale and leaseback 
transactions. VAT has no material impact on profit 
before tax

•  business rates of £33 million (2013/14 £32 million) paid 

to local authorities. This is a direct cost to the Group and 
reduces profit before tax

•  employment taxes of £50 million (2013/14 £48 million) 
including employees’ Pay As You Earn (PAYE) and total 
National Insurance Contributions (NICs). Employer 
NICs of £14 million (2013/14 £13 million) were 
charged approximately 92% to operating costs with 
8% capitalised to property, plant and equipment. The 
total amount of £50 million includes PAYE of £2 million 
(2013/14 £2 million) on pension payments made by the 
Group pension schemes

•  Fuel Excise Duty of £10 million (2013/14 £10 million) 

related to transport costs. This reduces profit before tax
•  payments to Environment Agency and other regulatory 
bodies totalling £9 million (2013/14 £10 million). This 
reduces profit before tax

•  Carbon Reduction Commitment (CRC) payment for the 
Group of £4 million (2013/14 £1 million). This represents 
the commitment payments for both carbon usage in 
2013/14 and 2014/15 as phase 2 of the CRC mechanism 
has commenced and payments are now made in 
advance. In addition the rate has increased by 33% and 
Viridor no longer receives credit for its energy generation. 
This reduces profit before tax.

The corporation tax rate for 2014/15 used to calculate 
the current year’s tax is 21%. The corporation tax rate has 
been reduced to 20% for 2015/16 following changes in the 
Finance Act 2013.

Pensions
The Group operates defined benefit pension schemes for 
certain employees of Pennon Group, South West Water and 
Viridor. The main schemes were closed to new entrants on 
or before 1 April 2008.

At 31 March 2015 the Group’s pension schemes showed 
a deficit (before deferred tax) of £59.6 million (2013/14 
£79.3 million). The decrease primarily reflects an increase in 
the schemes’ asset values and an exceptional reduction in 
the liability of £14.9 million (£11.9 million after tax) relating 
to past service cost. This has been recognised following 
changes in the Group’s main scheme benefits, particularly 
the introduction of a cap on increases in pensionable pay.

Net liabilities of £48 million (after deferred tax) represented 
around 2% of the Group’s market capitalisation at 
31 March 2015. 

The last actuarial valuation of the main scheme was as at 
31 March 2013.

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Principal risks and uncertainties 

How we manage risk

We operate a well established and fully embedded Group wide risk 
management process, from which we seek to identify significant risks at the 
earliest possible stage and determine whether they are acceptable risks which 
we can manage and mitigate satisfactorily. More detail on our risk management 
process is set out in our corporate governance report.

The risks and uncertainties set out in this section have been identified from our risk management process 
as potentially having a material adverse effect on our business, financial condition, results of operations and 
reputation. They are managed as described but are not wholly within our control and may still result in having a 
material adverse impact on the Group and its business activities, as may factors besides those listed.

Key

The colouring (green, amber, red) is our estimate of the inherent risk level to the Group 
after mitigation. It is important to note that risks are difficult to estimate with accuracy 
and therefore may be more or less significant than indicated.

Risk Level

Low

Medium

High

Increasing

Unchanged

Decreasing

Assessed direction of travel of risk level.

South West Water

Law and regulation

Risk

Mitigation

2013/14

2014/15

Direction

Changes in law, 
regulation or decisions 
by governmental 
bodies or regulators.

South West Water’s PR14 (2015-2020) business plan 
was assessed by Ofwat as ‘enhanced’ with confirmation 
in the Final Determination in December 2014. 

South West Water continues to contribute fully to 
consultations with all regulators and seeks to influence 
emerging changes through strong relationships with 
its stakeholders.

34

Pennon Group Plc Annual Report 2015Economic conditions

Risk

Mitigation

2013/14

2014/15

Direction

Non-recovery of 
customer debt.

In addition to existing strategies, which are kept under review, 
South West Water continues to implement new initiatives to 
improve and secure cash collection.

A new strategy for debt collection is being implemented which 
includes:

•  improved processes for managing customer moves 

targeting previous occupier debt;

•  specific case management and utilising court claims 

effectively; and

•  increasing the use of charging orders to secure debt.

South West Water is one of the few companies to have 
implemented a social tariff ‘WaterCare’. 

The company has also continued to fund and promote ways 
to help customers struggling to pay bills (WaterCare, Restart, 
Fresh Start Fund), which seek to reduce bad debt exposure.

In future, further changes to the benefits and universal credit 
system, any significant changes to personal taxation policy 
implemented by UK Government as well as macro-economic 
trends, such as levels of household income relative to the 
cost of living, may further affect the ability of customers to pay 
their bills.

Operating performance

Risk

Mitigation

2013/14

2014/15

Direction

Extreme weather 
and climate change 
can place pressure 
on the company’s 
water resources 
and networks.

South West Water is well placed to cope with extreme 
incidents. A key mitigation is having detailed contingency 
plans, sufficient emergency resources and a capital 
programme that supports ongoing efforts to manage 
these risks.

In the longer term, the impacts of climate change are being 
considered. The company has plans ready and will adapt 
the way it conducts its business to respond effectively to the 
anticipated hotter, drier summers and wetter winters. 

Poor service provided 
to customers. 
South West Water 
could incur a financial 
penalty under the 
regulatory regime.

The company has delivered further improvements to customer 
service demonstrated across a number of measures including 
improved satisfaction (value for money), reduced written 
complaints and fewer water quality complaints. 

South West Water has improved its relative industry measure 
SIM, resulting in its best ever score in 2014/15.

While South West Water’s performance continues to 
improve, the performance in the K5 period has incurred a 
modest financial penalty (already incorporated in the 2014 
Final Determination). 

Targeted improvements are being made to further improve 
customer service and the company’s relative industry standing 
during the K6 period 2015-2020. 

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Principal risks and uncertainties  Continued

Operating performance (continued)

Risk

Mitigation

2013/14

2014/15

Direction

Non-compliance 
or occurrence of 
avoidable health and 
safety incidents.

There are rigorous health and safety policies and procedures in 
place across South West Water. 

Over the past 18 months a significant review of operational 
sites has been undertaken to provide up to date risk 
assessments at all wastewater and drinking water treatment 
sites. A programme of capital improvements has been 
delivered reducing site risks further.

The company has also replaced its lone worker procedures 
and equipment to utilise recent advancements of technology 
and functionality. The alarm handling arrangements have 
also been changed as part of the lone worker system review 
with this service now being managed by an accredited 
external provider. 

Further details on South West Water’s approach to minimising 
the number of health and safety incidents is set out on 
page 51.

Significant 
operational failure or 
incident occurrences.

South West Water has established procedures and 
controls in place, as well as contingency plans and incident 
management procedures.

This could include 
contamination of water 
supplies, pollution 
events, water resource 
restrictions and 
flooding events.

South West Water has a number of schemes in place to 
maintain water resources (such as pumped storage for 
certain reservoirs) and promotes conservation measures and 
customer water efficiency measures.

South West Water also considers the longer-term resource 
situation. It prepares a new Water Resources Management 
Plan every five years and reviews it annually for a range of 
climate change and demand scenarios. 

In recent years South West Water has worked in partnership 
with other representatives to identify a wide range of factors 
that can cause and exacerbate flooding events. 

The company has identified targeted capital investments to 
reduce the risk to specific customers in key affected areas 
and, working alongside lead local flood authorities, other 
partner agencies, developers and environmental groups, 
is identifying best practice management of extreme rainfall 
and flooding.

Market

Risk

Uncertainty arising 
from market reform.

36

Mitigation

2013/14

2014/15

Direction

As part of the risk management and business strategic 
planning processes, the company continues to evaluate 
developments and proposals for competition. Strong progress 
has been made in developing our approach to the retail 
market opening in 2017 and South West Water’s internal 
project ‘market ready’ programme is aligned and actively 
engages in the development of central market operations.

South West Water is prepared for the development of retail 
competition for non-household customers during the next 
regulatory period and has developed enhanced services 
which it offers to commercial customers through ‘Source 
for Business’.

In addition, South West Water is participating in discussions 
for the design of ‘Upstream reform’. ‘Upstream reform’ will 
involve a mixture of market and regulatory reforms to deliver 
services to customers, the environment and society effectively 
and efficiently.

Pennon Group Plc Annual Report 2015Viridor

Law and regulation

Risk

Mitigation

2013/14

2014/15

Direction

Changes in law, 
regulation or decisions 
by governmental 
bodies or regulation.

Viridor operates within regulatory EU and UK established 
frameworks. It engages at all levels and contributes fully to any 
consultations on possible changes to the regulatory policy, 
legislation and framework. 

Removal or 
modification 
of renewable 
energy incentives.

Existing investments that qualify for Renewable 
Obligation Certificates are protected under the 
‘grandfathering’ procedure.

Economic conditions 

Risk

Mitigation

2013/14

2014/15

Direction

Pressure on margins in 
the recycling business 
as a result of local 
authority austerity, poor 
input quality and falling 
commodity prices. 

Reduction in waste 
volumes to landfill 
due to the long-
term trends towards 
waste minimisation 
and recycling, and 
in the overall market 
from energy recovery 
from waste.

Viridor’s Input, Throughput and Output Optimisation (ITOO) 
programme, which is being applied across its recycling 
activities, is ensuring the production of high quality 
materials. Management of the cost base is mitigating the 
impact on margins of a softening in recyclate prices.

In the long term, clear regulatory drivers for recycling from the 
EU and the UK Government, alongside expectations from 
leading companies, are laying the foundations for a strong, 
continued demand for recycling services over the next 15 years.

A central aspect of Viridor’s diversified strategy is the growth 
of stable volumes in the energy recovery business to offset the 
declining trend in landfill and current challenges in recycling. 
In addition, Viridor is exploring alternative uses for its landfill 
assets. There is also evidence of recent rising UK waste 
volumes as the economic recovery continues.

Operating performance

Risk

Mitigation

2013/14

2014/15

Direction

Business interruption, 
particularly in the 
growing Energy 
Recovery Facility (ERF) 
business, through 
equipment failure, fire, 
power outages and 
campaign groups.

Equipment failure is being managed by more sophisticated 
planned preventative maintenance regimes with improved 
stocks and stores controls. The risk from local disruption is 
alleviated by good public liaison and communications. 

Police are consulted regarding campaign groups and the risk 
of cybercrime is being addressed as part of Project Enterprise 
(see business systems risk). 

Downward pressure 
on UK wholesale 
power prices. 

Viridor enters into forward sale contracts for a certain 
proportion of electricity generated from landfill gas 
power generation. 

Non-compliance 
or occurrence of 
avoidable health and 
safety incidents. 

To a certain extent downward pressure on power prices is 
naturally offset by usage across Viridor and the wider Group.

Viridor has rigorous compliance systems, health and safety 
policies and procedures in place. Professionally qualified and 
highly experienced health and safety advisers are in place for 
every region, reporting to the Head of Compliance. Continual 
training, awareness campaigns, toolbox talks and briefings 
focus on key topics. Formal health and safety qualifications 
are required for line managers, senior managers and directors. 
Risk assessments are undertaken at every appropriate level. 
Safe operating procedures are subject to audit and review.

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Principal risks and uncertainties  Continued

Capital investment

Risk

Mitigation

2013/14

2014/15

Direction

Failure or increased 
costs of capital 
projects and/or joint 
ventures not achieving 
predicted revenues 
or performance.

Increased skilled management resource including the 
establishment of ‘oversight boards’ for each of the major 
projects has added additional rigour to their delivery. 

Wherever possible back-to-back agreements with, and 
guarantees from, suppliers are entered into which provide 
a significant degree of protection. Viridor’s experienced 
and dedicated project/contract teams carry out detailed 
due diligence on all projects, suppliers, technologies and 
acquisitions prior to commencement.

There is also regular monthly reporting on performance on 
major contracts and post project appraisals are carried out, 
which all assist in being able to improve future performance.

Exposure to contractor 
failure to deliver 
construction progress, 
increasing costs and 
potentially requiring 
lengthy legal action or 
other redress.

Extensive due diligence and significant protection of back-to-
back contracts and/or penalty clauses in contracts to deliver 
new technologies on time and within budget.

Viridor, through its Capital Projects and Engineering Director, 
proactively manages its contractors. It has enhanced its 
team, both from internal and external resources, to reflect the 
increased scale of its capital programme.

Competitive pressures

Risk

Mitigation

2013/14

2014/15

Direction

Reduced customer 
base, increased 
competition affecting 
prices or reduced 
demand for services.

Viridor provides recycling and waste management services 
which are locally delivered services from locally managed 
facilities and a significant proportion of its revenue is 
contracted over the medium or long term. In general terms 
Viridor’s strategy is to establish a sustainable competitive 
advantage in the business in which it operates; this is 
designed to protect long-term shareholder returns.

With regard to major competitive projects being pursued there 
are barriers to entry due to planning permissions being difficult 
to obtain and significant investment requirements. Viridor 
believes there is competitive shake-out taking place among 
marginal competitors which will, in due course, benefit Viridor.

Potential overcapacity 
in the UK ERF market 
could impact demand 
for Viridor’s new plants.

Viridor has fully evaluated projected demand and competing 
capacity for each of its planned facilities and is confident that 
they can be filled profitably. As landfill tax reached £82.60 per 
tonne in April 2015, Viridor’s large-scale ERFs will remain one 
of the low-cost ways of disposing of residual waste.

The costs of producing SRF and RDF to the required quality 
and of shipping it to Europe are broadly at the cost of landfill 
tax. Disposal and generation of the associated renewable 
energy in ERFs in the UK is generally lower cost (and better for 
the UK economy). Despite the availability of export, Viridor is 
successfully winning new contracts for its ERFs. Nevertheless, 
amounts of SRF and RDF may continue to be exported, 
especially if UK ERF capacity remains insufficient.

Overcapacity in parts 
of Europe could impact 
the UK ERF market. 
UK waste could be 
converted into solid 
recovered fuel (SRF) 
or refuse derived fuel 
(RDF) and exported 
under Environment 
Agency licence for 
disposal in Europe.

Business systems

Risk

Mitigation

2013/14

2014/15

Direction

Project Enterprise, charged with developing a fully scalable 
Enterprise Resource Planning (ERP) type platform, is now well 
advanced and involves external consultancy as required, with 
a focus on best practice and minimising implementation risk.

Some of Viridor’s 
IT systems require 
replacement, 
development or 
upgrading to meet the 
growing requirements 
of the business. 

38

Pennon Group Plc Annual Report 2015Group

Law and regulation, finance and funding 

Risk

Mitigation

2013/14

2014/15

Direction

The Group may 
be unable to raise 
sufficient funds to 
finance its activities or 
such funds may be only 
available at higher cost.

The Company has robust treasury policies in place.

The Group had £1.7 billion of cash and facilities as at 31 
March 2015 including £830 million of new and refinanced 
facilities sourced during the year. Policies include always 
having pre-funded at least one year’s estimated cash flow 
through cash and/or committed facilities and ensuring no 
more than 20% of net borrowings mature in any one year. 

In addition, in respect of South West Water the economic 
regulator has a statutory duty to ensure that the company is 
able to finance its functions in the normal course of business. 

The Group has to date obtained funding at lower effective 
average interest rates compared with many other companies 
in its sector and is well placed to meet the funding 
requirements of both South West Water and Viridor in the 
foreseeable future.

Robust case being made to CMA setting out anticipated net 
benefits for customers from the merger.

The acquisition of Bournemouth Water 
was post year-end.

Unfavourable outcome 
from Competition and 
Markets Authority 
(CMA) review of 
our acquisition of 
Bournemouth Water. 

Pensions

Risk

Mitigation

2013/14

2014/15

Direction

Pension costs may 
increase due to higher 
costs for future service 
and growing deficits 
in relation to past 
service in the defined 
benefit schemes.

All defined benefit schemes (apart from the Greater 
Manchester Waste PFI scheme) have been closed to new 
entrants since April 2008. 

During 2014/15 the Group reviewed the long-term 
sustainability of its main defined benefit pension scheme 
and agreed changes in benefits that reduce the cost of 
future accrual.

Employee and employer contributions are kept under 
review, and a formal actuarial valuation as at 31 March 
2013 was concluded during the period. Pension trustees 
keep investment policies under review and use professional 
investment advisers to seek to maximise investment returns at 
an appropriate level of risk.

Forward-looking statements
This strategic report, consisting of pages 4 to 51, contains 
forward-looking statements regarding the financial position; 
results of operations; cash flows; dividends; financing plans; 
business strategies; operating efficiencies; capital and other 
expenditures; competitive positions; growth opportunities; 
plans and objectives of management; and other matters. 
These forward-looking statements including, without 
limitation, those relating to the future business prospects, 
revenues, working capital, liquidity, capital needs, interest 
costs and income in relation to Pennon Group and its 

subsidiaries, wherever they occur in this strategic report, are 
necessarily based on assumptions reflecting the views of 
Pennon Group and its subsidiary companies, as appropriate.

They involve a number of risks and uncertainties that could 
cause actual results to differ materially from those suggested 
by the forward-looking statements. Such forward-looking 
statements should, therefore, be considered in the light of 
relevant factors, including those set out in this section on 
principal risks and uncertainties.

39

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Customer and stakeholder satisfaction

We aim:

•  to engage with all stakeholders and foster good relationships 

with them

•  to be a good neighbour, and consult with our stakeholders in 

order to understand and respond to their priorities.

South West Water
From the efforts made to reduce the impact of construction 
or roadworks on local communities to the steps taken to 
provide information in a proactive and easily understandable 
way, South West Water strives to improve the relationships it 
has with its customers and stakeholders. Progress made in 
the ‘Pure Service’ pillar of the company’s strategy is covered 
in the Chief Executive’s review, on page 17. Of particular 
note is the significant increase in the company’s customer 
satisfaction score, a result of operational improvements and 
a focus on improving the customer experience.

South West Water continues to build relationships with local 
communities through a number of affordability-focused 
initiatives delivered alongside local councils, housing 
associations, voluntary organisations and carers’ 
associations. In specific areas of economic deprivation, 
community engagement events and face-to-face 
activities are used to provide a platform for engaging with 
hard-to-reach or vulnerable customers. This helps to 
ensure they are receiving the right advice and support on 
issues such as water efficiency, overdue payments and 
benefits entitlement. 

Viridor
Viridor provides high quality recycling, recovery and waste 
management services to over 100 local authorities and 
over 32,000 customers across all sectors throughout the 
UK. An increasing proportion of our customers continue to 
seek a ‘zero waste to landfill’ service and to maximise waste 
reduction, recycling and recovery from their own waste in 
a cost effective manner. The company looks to form close 
partnerships with its clients and continuously improve its 
services to meet their aspirations.

Viridor’s customers want assurance of a reliable and quality 
service, financial integrity and high standards of compliance. 
Increasingly they require both detailed auditing and reporting 
of resource and carbon management practices and a 
commitment to ongoing improvement and engagement as 
part of their own supply chains. Viridor is pleased to be able 
to continue to offer a progressive and collaborative approach 
to service and sustainability in these challenging times.

Viridor’s achievement of a three star rank in Business in the 
Community’s annual benchmark of responsible business, 
the Corporate Responsibility Index (see page 45), marks 
a further milestone in its drive towards productive and 
sustainable partnerships with community stakeholders.

REGULATORS AND POLICYMAKERS
BOTH SOUTH WEST WATER AND VIRIDOR ENGAGE ACTIVELY 
WITH ENVIRONMENTAL AND REGULATORY STAKEHOLDERS 
AND TRADE ASSOCIATION BODIES. FURTHER INFORMATION 
CAN BE FOUND IN THE RESPECTIVE STRATEGIC 
REVIEWS OF THE SOUTH WEST WATER AND VIRIDOR 
CHIEF EXECUTIVES ON PAGES 19 AND 27.

40

Pennon Group Plc Annual Report 2015Sustainability – environmental,  
economic and social

We aim to ensure that all our business activities have a 
positive economic, social and environmental impact on 
the communities in which we operate

Pennon Group recognises it has a responsibility to contribute 
positively towards communities affected by its operations.

In addition to investing in high quality water, waste water and 
resource recovery services, we create local employment, 
use local suppliers, provide financial support to community 
projects and protect and enhance the environment.

Pennon’s subsidiaries support communities and charities 
within their operational areas. In 2014/15 South West Water 
provided more than £106,000 in community sponsorship 
and charitable donations. Surf Lifesaving GB, Cornwall 
Wildlife Trust, Devon Wildlife Trust, Cornwall Heritage 
Trust and the South West Coast Path Association were 
among the organisations to receive funding for various 
community-focused projects and initiatives. 

Viridor distributed £12.8 million of funding in total to 
environmental, amenity and community projects across 
the UK, of which £12.6 million was distributed via the 
Landfill Communities Fund and the remainder by way of 
sponsorship and charitable donations. 

In addition, Pennon, South West Water and Viridor 
employees fundraise for their preferred charities including 
WaterAid and the Children’s Air Ambulance.

South West Water

Community support, sponsorship and donations 
(£)

2010/11

2011/12

79,671

79,858

2012/13

73,301

2013/14

2014/15

90,921

106,188

Viridor

Community support, sponsorship and donations* 
(£m)

2010/11

2011/12

2012/13

2013/14

2014/15

10.1

10.4

10.7

13.5

12.8

*  Including amounts distributed by the Landfill Communities Fund

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Sustainability – environmental,  
economic and social Continued

Environmental impact

South West Water
From sustainable abstraction and award-winning catchment 
management schemes to the investments made in 
wastewater treatment and the steps taken to reduce 
carbon emissions, South West Water plays a critical role in 
protecting and enhancing the region’s natural environment. 

The company’s ‘source to sea’ approach to the 
management of water and wastewater favours innovation, 
the use of sustainable solutions and an emphasis on 
partnership working to deliver positive outcomes for the 
region’s ecosystems and habitats. 

As one of the three pillars of South West Water’s strategy, 
an overview of the company’s ‘Pure Environment’ vision 
is covered in the Chief Executive’s strategic review, on 
page 18. This section of the report includes information on 
progress made with Upstream Thinking, the company’s 
catchment and water storage programme; bathing 
water quality; pollution prevention; and wastewater 
treatment standards.

Viridor
Viridor’s stated strategic purpose is to give resources new 
life and its business strategy clearly focuses on transforming 
waste into quality recycled materials and into essential 
renewable energy. This is aligned with key long-term UK and 
global trends (in policy, business and customer demand) 
towards greater resource efficiency, energy security and 
associated environmental benefits.

Recognising the importance of stewardship, since 
2008 Viridor has also sought to restore and manage its 
substantial landholdings (notably at closed landfill sites) in 
accordance with the Wildlife Trusts’ Biodiversity Benchmark 
Scheme (BBS).

The BBS provides a framework within which an organisation 
can ensure that its impact is as positive as it possibly can 
be by providing robust, independent verification of planning 
and implementation of land management practices. The 
benchmark is a standard for assessing and certifying an 
organisation’s systems for achieving continual biodiversity 
protection and enhancement on its landholdings and the 
implementation of those systems.

By the end of 2014 Viridor had a total of six sites that had 
achieved and retained the Biodiversity Benchmark. These 
include sites of notable habitat importance such as two 
heathland restorations (Tatchells and Warmwell in Dorset) 
and a grassland restoration (Beddingham in Sussex). 

Viridor currently has the fourth highest number of BBS 
sites in the UK and is the leading company in its sector 
for BBS certifications. It has set itself a target of achieving 
three further accreditations, in line with its five year 
biodiversity plan.

42

Pennon Group Plc Annual Report 2015Economic impact

South West Water
Through the services it provides, the people it employs and 
the suppliers it commissions, South West Water plays a 
large and vital role in the regional economy. 

The company has around 1,400 employees, including 
engineers, scientists, customer service advisers, office staff 
and other skilled workers. It also supports a further 6,000 
jobs in the wider economy through the use of contractors 
and other third party labour and support services.

With around eight million visitors to the region annually, 
tourism is a significant industry which relies on a safe 
and healthy environment. The company is committed to 
delivering improvements to reduce its environmental impact, 
and this year has focused on delivering bathing water 
improvements ahead of new standards in 2015.

South West Water continues to operate a ‘mixed economy’ 
supply chain model that uses smaller specialist companies 
alongside larger strategic partners. A culture of innovation 
and sharing of best practice is encouraged, not least through 
the company’s supplier forum and annual supplier awards. 

South West Water provides dedicated and essential services 
to the region’s 74,000 business and other non-household 
customers and therefore has a crucial role to play in the 
success of the local economy. This is underpinned by a 
focus on helping individual customers make the best use of 
the water they pay for, ensuring they receive a level of service 
tailored to their needs and maintaining a reliable service 
with minimal disruption. The company’s economic impact is 
set to expand with the opening of the non-household retail 
market in 2017, which will present opportunities for growth 
outside the South West. 

Viridor
Viridor’s committed investment programme totalling 
£1.5 billion in energy recovery and materials recycling 
facilities included £242 million of capital investment in 
growth projects in 2014/15. During the year £217 million 
was invested in vital energy recovery infrastructure and 
£25 million was invested in leading-edge glass and plastics 
recycling facilities at Newhouse and Rochester. 

These projects continue to create significant direct and 
indirect employment and training opportunities, including 
construction jobs and supply chain opportunities. As 
projects move from construction into operational phases, 
long-term relationships are built with local companies 
supplying services and contracts, which benefit the 
local economy. 

As an example, businesses in and around Glasgow have 
already accessed £16 million in contracts and are set to 
benefit from £9 million more due to the construction of 
Viridor’s Glasgow Recycling and Renewable Energy Centre 
(GRREC) in Polmadie. Small and medium-sized enterprises 
(SMEs) and social enterprises are being encouraged to 
take advantage of the opportunities on offer via a series of 
business breakfasts and capacity building sessions in the 
local community. The GRREC facility, incorporating recycling, 
anaerobic digestion and gasification technology, is due to be 
completed in 2016.

43

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Sustainability – environmental,  
economic and social Continued

Social impact

South West Water
South West Water aims to have a positive impact on the 
people and communities it serves. 

In addition to the social benefits that stem from its 
operational and service improvements, the company prides 
itself on being a good neighbour and conducting itself in a 
socially responsible way. This includes support for recreation 
and leisure activities at its reservoirs (through the South 
West Lakes Trust, an independent charity); the provision of 
opportunities for members of the public to visit operational 
sites; and support for education by providing educational 
content, work experience opportunities and talks for various 
schools, colleges and higher education centres around 
the region. 

The company sponsored Keep Britain Tidy’s Beach Care 
project and employees were also encouraged to participate 
in a series of volunteer days which included beach cleans 
and support work at the CHICKS retreat on Dartmoor, which 
provides respite breaks for disadvantaged children. 

Through its speaker network, South West Water provided 28 
presentations to schools and 11 talks to various community 
groups and organisations. Over 200 customers were given 
a chance to explore behind the scenes at Brokenbury Waste 
Water Treatment Works in Brixham, Pynes Water Treatment 
Works in Exeter and Roadford Dam as part of the national 
Heritage Open Days initiative. South West Water’s ‘customer 
caravan’ also attended a variety of events such as county 
shows and festivals, offering a one-stop shop for customer 
advice and support. 

South West Water recognises that some customers struggle 
to pay their bills. The company offers a range of advice and 
support services and was among the first to roll out a social 
tariff to support the most vulnerable customers. Further 
information on affordability can be found on page 17. 

44

Pennon Group Plc Annual Report 2015The company will continue to offer and utilise its education 
programmes and activities for maximum community benefit 
and engagement. This will include ensuring community 
access, quality, consistency and the sharing of best practice 
throughout the Viridor visitor centres and educational 
activities. This commitment is demonstrated at new 
interactive centres at its Energy Recovery Facilities (ERFs) in 
Cardiff and Ardley, and via its Go4SET flagship educational 
partnership with the Engineering Development Trust 
in Scotland.

Viridor also offers structured and transparent programmes 
of community investment, linked to the company’s core 
business. Such activities include an annually reviewed 
programme of targeted charitable giving and sponsorship, 
and employee volunteering opportunities.

Viridor’s achievement of a three star ranking in Business 
in the Community’s CR Index recognises strong company 
progress in relation to the business considering social and 
environmental issues when making strategic decisions 
such as investments, research and development, selection 
of business partners and addressing the priorities of the 
communities in which Viridor operates. Moreover, Viridor was 
recognised for moves to link executive directors’ and senior 
managers’ remuneration and bonuses to CR objectives and 
targets, and for providing relevant CR training for employees, 
senior managers and board members.

Viridor
A new community strategy has been adopted setting out 
Viridor’s commitment to delivering lasting community benefit 
and to meeting community priorities in service areas. The 
strategy has been developed following consultation with its 
community stakeholders and therefore reflects the views and 
priorities of the communities in which Viridor operates, and 
of which it is part. Clear progress was recognised with the 
award of a three star ranking in Business in the Community’s 
2015 Corporate Responsibility (CR) Index. This is a rigorous 
and robust benchmarking tool which has helped hundreds 
of companies measure and manage the progress they are 
making to integrate responsible business practice into their 
mainstream business at all levels. 

For Viridor, the award marks a further milestone in its drive 
towards sustainability. The three star ranking (two stars in 
2013/14) also recognises the company’s significant progress 
in a broad range of key areas including procurement, 
partnerships, people, health, safety, energy, and 
environmental management.

Feedback indicates that community stakeholders’ 
priorities and expectations of Viridor are broadly in areas 
of employment, training and apprenticeships; community 
funding; youth opportunities (including education and sport); 
and reducing the risk of potential local impacts from Viridor 
operations such as traffic, noise and odour.

Among its strategic community objectives, Viridor commits 
to be a good neighbour at all of its operational facilities 
through the maintenance of quality operations and 
services, and via high levels of compliance and community 
engagement. It aims to apply similar principles and 
standards of customer care to community stakeholders as it 
does for its customers.

VIRIDOR STREET TREES, MANCHESTER
Viridor Street Trees is Viridor’s flagship sponsorship project in its 
Northern region. As part of the partnership with the environmental 
charity Red Rose Forest, launched in 2011, Viridor seeks to reward 
its key recycling customers in Greater Manchester and the North West 
by helping them to give something back to their local communities.

The partnership also supports the Government’s national tree planting campaign, The Big Tree 
Plant, which saw one million trees being planted in the UK over the past five years. Individual 
trees between three and eight metres tall are planted on residential streets, with a plaque or 
marker to recognise the support of Viridor, Red Rose Forest and the recycling customer. Where 
practicable, these projects are undertaken in the vicinity of the recycling customer’s business 
activities, maximising awareness for Viridor and its customer.

 www.pennonannualreport.co.uk/2015

45

Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsStrategic report | Group

Sustainability – environmental,  
economic and social Continued

We aspire to leadership in minimising emissions that contribute to 
climate change and we develop climate change adaption strategies

Pennon Group Plc greenhouse gas emissions (tCO2e)(1)

Scope 1

Scope 2

Scope 3

Total gross emissions

Green tariff electricity offset

Exported renewable energy reduction (up to total amount of electricity 
purchased and consumed by organisation)

Total annual net emissions

Biogenic emissions outside of scopes

2014/15

1,105,242

148,917

56,966

1,311,125

(1,018)

(147,899)

1,162,208

1,214,455

2013/14

1,069,257

136,536

55,691

1,261,484

0

(136,536)

1,124,948

1,089,605

Intensity measure: tCO2e (gross scope 1+2)/ £100,000 revenue

92 tCO2e/£100,000 
revenue

91 tCO2e/£100,000 
revenue

Scope 1 (direct emissions) Activities owned or controlled by our 
organisation that release emissions straight into the atmosphere, for 
example the combustion of fuels in company owned and controlled 
stationary equipment and transportation, emissions from site based 
processes and site based fugitive emissions.

Scope 2 (indirect emissions) Emissions released into the 
atmosphere associated with our consumption of purchased 
electricity, heat, steam and cooling. These are indirect emissions 
that are a consequence of our activities but which occur at sources 
we do not own or control.

Scope 3 (other indirect emissions) Emissions that are a 
consequence of our actions, which occur at sources that we do not 
own or control and that are not classed as Scope 2 emissions.
Notes
Change in emissions
Our overall net emissions increased by 3.3% between 2013/14 and 
2014/15, largely as a result of the addition of Viridor’s new Energy 
Recovery Facilities that became fully operational during the course 
of the year. We also calculated a marginal increase in our emissions 
intensity measure of tCO2e/£100,000 revenue as a result of the 
Group’s emissions growing at a faster rate than its revenue.

Methodology and approach 
We have modified the methodology we use for calculating our 
emissions for 2014/15 by adopting the ‘equity share’ approach for 
Viridor companies. Under the Environmental Reporting Guidelines 
published by the Department for Environment and Rural Affairs in 
June 2013, the ‘equity share’ method reflects the extent of the rights 
a company has to the risks and rewards from an operation based 
on its equity interest. For Viridor, this means that emissions from 
joint venture operations can be accurately attributed to the company 
in proportion to the percentage of Viridor’s equity holding. The 
remaining companies within the Group continue to use the ‘financial 
control’ approach. This is the conventional method for parent 
companies and subsidiaries within a group that have the ability to 
direct financial and operating policies and retain the majority of the 
organisation’s risk and rewards. 

In order to maintain comparability between reporting years, we have 
rebased our 2013/14 reportable emissions to reflect the equity share 
methodology for Viridor.

Quantification and reporting 
We have followed the Government’s environmental reporting 
guidelines for mandatory greenhouse gas emissions reporting 
published by DEFRA in June 2013. In calculating our emissions we 
have used the Greenhouse Gas Protocol Corporate Accounting and 
Reporting Standard (revised edition) and the web based conversion 
factors provided by DEFRA.

Organisational boundary
As explained above, the emissions listed here cover the Pennon 
Group of companies using the financial control approach, with the 
exception of Viridor, which uses the equity share approach.

Operational scopes 
We have measured our Scope 1 and 2 emissions and certain Scope 
3 emissions where information is available.

Intensity measurement 
We have chosen an intensity measure of Scope 1 and 2 gross 
emissions in tCO2e per £100,000 revenue.
External assurance statement
Our greenhouse gas emissions data has been independently verified 
by Strategic Management Consultants who tested the assumptions, 
methods and procedures that are followed in the development 
of the reported data and audited that data to ensure accuracy 
and consistency.

Carbon offsets
We rely on self-generated renewable energy to reduce our overall 
Scope 2 emissions. We supplement this with power purchase 
contracts from third party renewable energy suppliers through 
private wire arrangements where opportunities exist near our sites.

Renewable energy export
Pennon Group self-generates more electricity than it uses and much 
of its renewable electricity generation is exported to the grid. We 
account for this exported renewable electricity in our net emissions 
measure where we subtract ‘emissions credits’ up to the limit of our 
gross volume of Scope 2 emissions.

(1) Tonnes of carbon dioxide equivalent.

46

Pennon Group Plc Annual Report 2015South West Water
South West Water continues to focus on reducing its carbon 
emissions through a combination of asset optimisation, 
renewable energy generation and energy-saving initiatives.

Overall energy use for 2014/15 at 260.68 GWh was 
marginally lower than the previous year (2013/14 264.5 GWh) 
despite the drier than average summer in 2014 which 
increased the need for energy-intensive water pumping. 
Although South West Water recorded a reduction in its 
energy usage, the company’s carbon emissions rose 
between 2013/14 and 2014/15. This was largely as a result 
of an increase in the Government’s electricity grid average 
emissions conversion factor which is used to calculate 
emissions from electricity usage. 

Renewable energy usage during 2014/15 was 18.5 GWh, 
an improvement on the company’s output from the previous 
year (2013/14 17.4 GWh). A number of renewable energy 
installations were taken offline for essential maintenance 
during 2014/15. The improvements made to these sites, 
along with investment in new installations, means the 
company is now able to generate 25 GWh – around 10% of 
its annual energy needs.

Furthermore, South West Water is building links with 
a number of third party renewable energy providers in 
order to increase the proportion of energy it draws from 
renewable sources.

Viridor
Viridor’s 2020 goal is to reduce its carbon footprint by 35% 
from a 2013 baseline. This is particularly challenging for the 
company as it continues with a programme of wind-down 
and aftercare in the operating landfill business while bringing 
a fleet of ERFs into operation. Recycling facilities are also 
energy intensive.

The increase in emissions between 2013/14 and 2014/15 
is primarily as a result of the addition of new ERFs that 
became fully operational during 2014/15. Emissions from 
Viridor’s landfill operations decreased between 2013/14 
and 2014/15.

Key trends in Viridor’s operational carbon footprint include:

•  recycling and energy consumption – the company’s 
aspiration is to become 20% more efficient than its 
2013 baseline in terms of the fossil fuel-based energy 
used, and Viridor continues to lead the sector in the 
implementation of the ISO 50001 Energy Management 
Standard. As Viridor continues to invest in recycling 
technology, its energy consumption, mainly electricity, has 
continued to grow. Although energy intensive for Viridor, 
the displacement of virgin materials in manufacturing 
supply chains with recycled material contributes to 
significant reductions in embodied carbon across product 
lifecycles (although of course outside reporting scopes)
•  transport emissions (road and rail) – these continue 
to be reduced through fleet management activities and 
greater use of rail movements where possible

•  landfill – the largest contribution to Viridor’s carbon 
footprint, these continue to decline as inputs reduce, 
biodegradable waste is diverted and sites close

•  energy generation (ERF and anaerobic digestion) – 
although biogenic emissions (over 60% of ERF inputs) 
are out of scope, with an increasing fleet of ERFs this 
will continue to become a more significant proportion 
of the company’s carbon footprint. Measured using 
tCO2e per tonne of waste input, ERF treatment delivers a 
step-change improvement over landfill in the long term.

47

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Sustainability – environmental,  
economic and social Continued
We aspire to leadership in all aspects of waste prevention and resource efficiency

Renewable energy generation (GWh)

Viridor

South West Water

2010/11

2011/12

2012/13

2013/14

2014/15

752

760

820

778

933

13.8

14.7

19.3

17.4

18.5

Pennon is delivering solutions for society to address the 
environmental challenge of depleting natural resources by 
maximising the value of residual materials, transforming 
waste and improving energy efficiency.

South West Water recycling volumes 
(tonnes of dry solids)

Viridor recycling volumes traded 
(million tonnes)

2010/11

2011/12

2012/13

2013/14

52,400

54,612

45,304

34,918

2014/15

41,300

2010/11

2011/12

2012/13

2013/14

2014/15

1.7

1.8

1.9

1.8

1.7

South West Water
Resource efficiency is critical to the success of South West 
Water’s operations. First and foremost, the company does 
everything it can to make the best use of the raw water it 
treats and then distributes. The company’s achievements in 
this area, which include 18 consecutive years without water 
restrictions, are covered in the Chief Executive’s strategic 
review on page 16. 

Where appropriate, the company favours the use of 
innovation and new technologies to deliver an efficient use 
of resources. This spans everything from the implementation 
of remote technologies to better manage assets and 
employees to the adoption of low-cost sustainable 
techniques in areas such as urban wastewater management 
(Downstream Thinking). The company’s K6 investment 
programme includes a new water treatment works for 
Plymouth and its surrounding area, which will use less 
energy and chemicals than its traditional counterparts. This 
will be achieved through the use of cutting edge treatment 
technologies that were piloted during K5.

There are inevitable by-products of South West Water’s 
operations and the company does its best to recycle and 
reuse where this is feasible. Sludge is recycled for use 
as fertiliser on agricultural land. Strict regulations on this 
practice continue to be adhered to. South West Water also 
works with its contractors to ensure that any waste materials 
from construction work are recycled or disposed of in a 
responsible way. 

Viridor
Viridor works closely with its clients and with communities 
to help educate and inform residents and businesses 
about waste prevention and best practice in recycling and 
resource efficiency.

In Greater Manchester, an updated communications plan for 
2015-2018 has been developed to drive behavioural change 
and increase recycling. The communications plan will be 
focused strongly on campaigns, education programmes and 
online support communications to enable waste prevention 
and higher levels of recycling in targeted residential areas. 
These activities are all based on auditable, tested and 
proven techniques, including extensive EU-funded activities 
conducted between Viridor and its partner local authorities 
that have further established best practice in this area. The 
programme includes the ongoing and award-winning ‘Right 
Stuff, Right Bin’ campaign. 

In Somerset, Viridor has closely supported The Somerset 
Waste Partnership’s ongoing waste awareness campaigns, 
aimed at raising participation and quality levels in recycling 
schemes. This has included a widely recognised incentive 
scheme to encourage people to bring waste electrical 
and electronic equipment (WEEE) items to Household 
Waste Recycling Centres (HWRCs), and has also included 
establishing an award-winning and successful reuse shop 
at Priorswood HWRC. This programme continues to be 
supported and augmented by the Carymoor Environmental 
Education Centre (of which Viridor is the major sponsor), 
which delivers a model of excellence for environmental 
and waste awareness programmes for schools and 
community groups. 

With regard to Viridor’s own waste awareness, prevention 
and recycling programme, recycling systems have been 
established at 21 of its biggest sites. Roll-out to further sites 
will begin later in 2015.

48

Pennon Group Plc Annual Report 2015Energy efficiency at Pennon Group
The Group has large energy requirements so energy 
efficiency plays a key role in reducing costs. 

In addition to its large-scale energy business, Viridor is 
keen to promote energy efficiency internally and last year 
invested in a low-energy lighting solution. This has slashed 
energy consumption from illumination across 26 sites. As 
well as saving money, boosting light quality and reducing 
maintenance requirements, Viridor’s investment in new LED 
lighting has further advanced its overall commitment to 
improving resource efficiency and will be paid back within 
just two years. Moreover, the company is planning a second 
phase of the project to install further low energy lighting 
across 10 of its sites in Manchester.

Renewable energy generation by South West Water, 
primarily for its own use, continues to grow through a 
combination of wind, hydro, solar and combined heat 
and power. 20% of the power needs for Restormel water 
treatment works (the largest water treatment works in 
Cornwall) were met using renewable energy during 2014/15. 
In-house energy-saving initiatives and the promotion of 
energy efficiency in the workplace also play their part. 
Like Viridor, South West Water is moving to LED lighting, 
with installation at the company’s headquarters due for 
completion in the coming year.

49

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Employee well-being and engagement

We aim to develop and motivate our employees, treat them 
fairly and ensure that they are fully engaged in all aspects of the 
Pennon Group’s objectives

Employee engagement surveys were carried out across 
the Group during the year, with responses demonstrating 
positive levels of engagement in many areas within the 
Group. Action plans covering areas that scored less well are 
being progressed.

South West Water and Viridor have each played a key role 
in establishing educational facilities and courses designed to 
provide a pipeline of talented prospective employees, and 
both run successful apprenticeship schemes. In total, 29 
new apprenticeships have been created within the Group.

In 2014 South West Water was recognised in the prestigious 
Top 100 Apprenticeship Employers list which is compiled 
annually by the National Apprenticeship Service.

Pennon’s success is fundamentally down to its employees. 
We seek to recruit talented and committed people and we 
provide training packages to equip them with the skills they 
need to deliver the Group’s objectives.

The strategies of South West Water and Viridor are designed 
to attract, nurture and retain a high calibre workforce. The 
companies have set out a clear commitment to training 
and development, employee engagement, human rights, 
equality and diversity, and ongoing support through a range 
of workplace policies. These include policies covering health 
and safety, equal opportunities, ethics, employee relations 
and family-friendly practices such as flexible working and 
parental leave, and schemes designed to promote the health 
and well-being of employees. The Group’s commitment to 
ensuring the human rights of its employees are not infringed 
extends to those of its suppliers. Supplier codes of conduct 
are in place to ensure that people are treated fairly and with 
respect and dignity. Further information is provided on pages 
19 and 27.

As at 31 March 2015, the gender breakdown of the 
Group’s workforce was as follows:

Gender diversity  (%) 

 women  

 men

Employees

924

Employees

Senior management

11

Senior management

56

Board

Board

2

19.4

3,836

80.6

16.4

83.6

25.0

75.0

6

Further information on South West Water’s and 
Viridor’s people strategies and achievements 
during the year can be found on pages 18 and 27.

50

Pennon Group Plc Annual Report 2015We strive for the highest standards of health and safety in the 
workplace so as to minimise accidents, incidents and lost time

The Group remains committed to achieving and maintaining improvements in 
health, safety and well-being. Both South West Water and Viridor continue to make 
good progress in embedding health and safety within each organisation’s culture.

South West Water
RIDDOR(1) incidence rate per 
100,000 employees

Viridor
RIDDOR(1) incidence rate per 
100,000 employees

2010

2011

2012

2013

565(2)

243(2)

2014

552(2)

2,008

1,628

2010

2011

2012

2013

2014

1,238

1,197(2)

1,429(2)

889(2)

2,165

Actual number of incidents was 7 (3 in 2013)

Actual number of incidents was 28 (37 in 2013)

South West Water
The health and safety of employees is paramount and South 
West Water continually reviews its policies and processes in 
order to minimise the number of incidents. During 2014/15 a 
major review of operational sites was undertaken to risk assess 
our activities and identify and prevent any potential hazards. 

Viridor
Viridor has set the goal of making a step change in its health 
and safety performance and in the way it manages health, 
safety and welfare throughout the business. The aim is to 
create and maintain a ‘zero incidents’ culture at all sites 
and facilities. 

The company’s accident frequency rate (measured per 
100,000 man hours) has been successfully reduced over 
the past 12 months. However there were seven reportable 
incidents during the year, which is above the company’s 
target threshold. 

Work continues to reduce the likelihood and severity of any 
incident, and the company remains focused on developing 
a proactive health and safety culture. This includes in-house 
initiatives such as TAP (‘Think, Act, Prevent’) and SEC 
(‘Safety, Environment, Customer’). Furthermore, South 
West Water is enhancing its health and safety management 
systems to ensure the company is operating in line with 
externally accredited standards of best practice at all times. 

South West Water continues to promote its health and safety 
strategy through a steering group comprising a cross section 
of directors, managers and employee representatives who 
are tasked with driving health and safety improvements 
across the business.

Viridor’s ‘Stop & Think’ campaign is at the heart of its 
drive to improve behavioural safety and bring down 
accident rates. 

Clear, high profile signage on site is but one of the elements 
to help drive positive change. The ‘Stop & Think’ concept 
applies to all users of Viridor’s sites, not only employees. 
Health and safety compliant systems, policies and 
procedures are augmented by continual training, toolbox 
talks and briefings, and are overseen by qualified and 
experienced health and safety advisers.

Other practical improvements such as new guards being 
added to Viridor’s London collection vehicles to improve 
cyclist safety, and high profile roles for the company’s 
Representatives of Employee Safety (RESs), are being 
implemented wherever identified.

Bournemouth Water was acquired post year-end. Its approach to conservation and the 
environment is set out on their website, www.bournemouthwater.co.uk.

This strategic report consisting of pages 4 to 51 was approved by the Board on 22 June 2015.

By Order of the Board

Kenneth Woodier 
Group Company Secretary 
22 June 2015

(1) Reporting of Injuries, Diseases and Dangerous Occurrences Regulations
(2) Since 2012 reportable incidents have been reported on seven days’ absence;  

in previous years they were reported on three days’ absence.

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Contents

Chairman’s letter to shareholders 

Board of Directors 

The Board and its governance framework 
The Directors, their independence and duties 
Operation of the Board in the year and its activities 
Performance evaluation 
Dealing with Directors’ conflicts of interest 
Board Committees’ terms of reference 

Internal control 

Wider aspects of internal control 
Risk identification and management 
Internal control framework 
Internal control review 

Reports of the Board’s Committees 

The Audit Committee 
The Sustainability Committee 
The Nomination Committee 
The Remuneration Committee 

Directors’ remuneration report 

Directors’ report – other statutory disclosures 

53

56

59
59
60
60
60

61
61
61
61

62
67
70
71

72

93

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Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Chairman’s letter  
to shareholders

Dear Shareholder

I am pleased to introduce my final corporate governance 
report on behalf of the Board, covering Pennon Group’s 
2014/15 financial year.

As explained on pages 10 and 11 strong governance is 
one of the core areas through which we create shareholder 
value and build and maintain a sustainable business. Part 
of the role of the Chairman and the Board is to ensure that 
Pennon Group operates to the highest standards of corporate 
governance. This will continue to be a priority for the Board when 
Sir John Parker takes on the role of Chairman following the 2015 
Annual General Meeting.

The Annual Report continues to be the principal method of 
reporting to our shareholders on the Board’s governance policies 
and the practical application of the principles of good corporate 
governance set out in the UK Corporate Governance Code (the 
UK Code). The UK Code is published on the Financial Reporting 
Council website, www.frc.org.uk. In accordance with the FRC’s 
requirements, we have reported against the September 2012 
version of the Code.

 www.pennonannualreport.co.uk/2015

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53

 www.pennonannualreport.co.uk/2015Chairman’s letter 
to shareholders 
Continued

Role of the Board and its effectiveness
My primary role as Chairman has been to provide leadership 
to the Board and to provide the right environment to 
enable the Directors and the Board as a whole to perform 
effectively to promote the success of the Company for the 
benefit of its shareholders. In doing so we take account 
of the interests of our customers, employees, suppliers, 
the communities in which we operate and other interested 
stakeholders including, in particular, Ofwat, the Drinking 
Water Inspectorate and the regulatory bodies responsible for 
the environment in the UK.

I believe we continue to demonstrate that we have good 
governance in place and that we operate effectively and 
cohesively as a Board. Each year a detailed performance 
evaluation is carried out of the Board and each of the 
Committees as well as of the Directors and the Group 
General Counsel & Company Secretary. The aim is to 
identify further areas for improvement and ensure that 
our knowledge, skills and methods remain relevant as the 
Group’s businesses develop and grow. Further details of 
the review, which was facilitated by an external governance 
consultancy, are set out later in this report.

It remains vital that all Board members continue to have 
appropriate up to date knowledge and understanding of 
both South West Water, as it enters into a new regulatory 
period following Ofwat’s Final Determination in December 
2014, confirming the award of ‘enhanced’ status for the 
2015-2020 business plan; and Viridor, as it implements its 
strategic reorientation around its ‘Energy’ and ‘Recycling & 
Resources’ businesses.

Accordingly I have ensured that the Board has received 
presentations in the past year from senior management on, 
among other matters, the strategy for delivery of South West 
Water’s business plan for the next regulatory period and, in 
respect of Viridor, developments in the recycling sector and 
progress in the construction and operational performance of 
its portfolio of Energy Recovery Facilities.

Governance and subsidiary boards
During the year South West Water and Viridor continued to 
operate under the enhanced governance frameworks that 
were put in place during 2013/14. For South West Water, 
this demonstrates our continued support for Ofwat’s board 
leadership, transparency and governance principles which 
were published in January 2014. Our corporate governance 
framework, including that of our subsidiaries, is set out on 
page 58 of this governance report.

Governance and corporate reporting
Last year we revised our approach to governance and 
corporate reporting in accordance with the requirements 
of the UK Code and the new reporting regulations that had 
come into effect. We have broadly maintained the same 
methodology this year but within those parameters have 
sought to move to a more integrated approach to corporate 
reporting, to present a holistic view of the business and to 
better reflect that sustainability is core to Pennon’s strategy, 
business model and the creation of value. As such, there 
is no separate sustainability report this year but rather the 
structure and content of the strategic report as a whole is 
derived from the strategic priorities through which the Group, 
via its two businesses, creates shareholder value. These are 
set out on page 11. 

Bournemouth Water
Following our acquisition of Bournemouth Water we are 
in discussion with the Competition and Markets Authority 
regarding ongoing governance and reporting in respect of 
Bournemouth Water’s business.

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overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Shareholder engagement
Appropriate and regular communication with our 
shareholders is recognised by the Board as vital to ensuring 
that we are able to explain our actions and that shareholders 
provide feedback on the matters they consider to be 
important and any issues which require addressing.

Compliance with the UK Corporate Governance 
Code and other requirements
I am once again pleased to report that throughout the year 
the Company complied with the provisions and applied the 
main principles set out in the UK Corporate Governance 
Code (the 2012 edition) with no exceptions to report.

Regular dialogue with the Company’s institutional 
shareholders is maintained through a comprehensive 
investor relations programme. During the year some 80 
meetings and conference calls were held with institutional 
shareholders and prospective shareholders. All were 
attended by the Group Director of Finance and the 
Company’s Investor Relations Manager. The Chief Executive 
of South West Water, the Chief Executive of Viridor and I 
participated when appropriate.

The Group Director of Finance continues to report to the 
Board regularly on major shareholders’ views about the 
Group, and every six months the Company’s brokers give a 
presentation to the Board on equity market developments 
and shareholder perceptions. This ensures that the Board is 
fully briefed on the views and aspirations of shareholders.

Those shareholders who attend our AGMs will know that 
I also actively encourage their participation and welcome 
questions on any business issues affecting the Group. As 
usual at our 2015 AGM on 30 July all our Directors intend 
to be present together with a number of directors and 
executives of South West Water and Viridor to meet with 
shareholders to further explain the business of the Group.

My introduction to this corporate governance report and 
the following sections are made in compliance with the 
UK Code, FCA Listing Rule 9.8.6 and FCA Disclosure and 
Transparency Rules 7.1 and 7.2 and cover the work of our 
Board and its Committees, our internal control systems 
and procedures including risk management, our corporate 
governance statements relating to share capital and control, 
our confirmation of the Company as a going concern and 
Directors’ responsibility statements. Finally, in accordance 
with reporting requirements, on page 95 the Board confirms 
to shareholders that the Annual Report and Accounts taken 
as a whole are fair, balanced and understandable and 
provide the information necessary to assess the Company’s 
performance, business model and strategy. 

Ken Harvey 
Chairman 
22 June 2015

 www.pennonannualreport.co.uk/2015

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 www.pennonannualreport.co.uk/2015Board of Directors

Composition* 
(%)

 2014  

 2015

Executive

43

Non-executive (inc. Chairman)

57

Executive

37.5

Non-executive (inc. Chairman)

62.5

Male

Female

14

Male

Female

25

* As at 31 March

86

75

Experience* 
(%)

Industry

Finance

Governance

14

Industry

Finance

Governance

12.5

Tenure* 
(%)

0-3 years

4-6 years

14

7-10+ years

0-3 years

4-6 years

12.5

7-10+ years

 2014  

 2015

43

43

37.5

50

 2014  

 2015

29

57

50

37.5

The Board considers each of its Non-executive Directors to be independent in accordance with the UK Corporate 
Governance Code.

The Board believes its Directors have an appropriate range of experience to oversee the business of the Group.

The Board’s target to achieve 25% female representation was achieved early, before the year-end. During a period 
of transition on the Board, the female representation has fallen to 22% but will increase to 29% following the AGM.

Chairman and Deputy Chairman
Sir John Parker currently serves as Deputy Chairman and Chairman Designate pending the retirement 
of Ken Harvey following the 2015 AGM. 

Kenneth George Harvey
CBE, BSc
Chairman
Appointed on 1 March 1997 
Committees: Nomination (Chairman)
Ken was formerly chairman and chief executive of Norweb Plc. He 
was previously deputy chairman of London Electricity and earlier 
its engineering director. He has also been chairman of a number of 
limited and private equity funded companies. He was until July 2013 
the senior independent director of National Grid Holdings Plc. 

Ken is due to retire following the 2015 Annual General Meeting.

Sir John Parker 
GBE, FREng, DSc (Eng), ScD (Hon), DSc (Hon),  
DUniv (Hon), FRINA
Deputy Chairman (Non-executive)
Appointed on 1 April 2015 
Committees: Nomination
Sir John is the chairman of Anglo American Plc. He is also a 
non-executive director of Carnival Corporation and Airbus Group 
and deputy chairman of DP World. Sir John is a Visiting Fellow of 
the University of Oxford and was president of the Royal Academy 
of Engineering from 2011 to 2014. He was previously the chairman 
of National Grid Plc, senior non-executive director and chair of the 
Court of the Bank of England, joint chair of Mondi and chair of BVT 
and P&O Plc.

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Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Martin David Angle 
BSc Hons, FCA, MCSI

Gerard Dominic Connell
MA

Neil Cooper
BSc Hons, FCMA

Gill Rider
CB, PhD, FCIPD

Non-executive Director 
Appointed 1 September 2014 
Committees: Audit (Chairman), 
Sustainability, Nomination, 
Remuneration
Neil is currently the group 
finance director of William 
Hill Plc (but is due to leave 
William Hill and become the 
chief financial officer of Barratt 
Developments Plc on a date 
yet to be determined). He was 
previously group finance director 
of Bovis Homes Group Plc and 
also held senior finance roles 
with Whitbread Plc, worked for 
PricewaterhouseCoopers as a 
management consultant and 
held a number of roles with 
Reckitt & Colman Plc.

Non-executive Director 
Appointed on 1 December 2008 
Committees: Audit, 
Remuneration (Chairman), 
Sustainability, Nomination 
Martin currently holds 
non-executive directorships 
with Savills Plc, Shuaa Capital 
psc and The National Exhibition 
Group where he is chairman. In 
addition, he sits on the board 
of the FIA Foundation where 
he is vice-chairman. Formerly 
he had senior positions with 
Terra Firma Capital Partners 
and various of its portfolio 
companies, including the 
executive chairmanship of 
Waste Recycling Group Limited. 
Before that he was the group 
finance director of TI Group Plc 
and held a number of senior 
investment banking positions 
with SG Warburg & Co Ltd, 
Morgan Stanley and Dresdner 
Kleinwort Benson.

Executive Directors

Non-executive Director
Senior Independent 
Director
Appointed on 1 October 2003 
Committees: Audit, Sustainability, 
Nomination, Remuneration
Gerard currently is also 
a non-executive director 
and chairman of the audit 
committee of the Defence 
Science and Technology 
Laboratory, a non-executive 
director of the Land Registry, 
an independent director of the 
Nuclear Decommissioning Fund 
Company Limited, a council 
member of the Science & 
Technology Facilities Council, 
and a non-executive director 
and chair of the audit committee 
at the Financial Ombudsman 
Service. Previously he was group 
finance director of Wincanton 
Plc, a director of Hill Samuel 
and a managing director of 
Bankers Trust. 
Gerard is due to retire 
following the 2015 Annual 
General Meeting.

Susan Jane Davy
BSc Hons, ACA

Christopher Loughlin
BSc Hons, MICE, CEng, MBA

Ian James McAulay
BEng, CEng, MICE, MCIWEM

Group Director of Finance 
Appointed on 1 February 2015
Susan was previously finance 
and regulatory director of 
South West Water Limited, 
a position to which she was 
appointed in August 2007. 
Prior to joining Pennon Group 
she held a number of senior 
posts with Yorkshire Water 
including head of regulation and 
head of finance in their Waste 
Water Unit and was head of 
finance for Brey Utilities, a joint 
venture company owned by 
Yorkshire Water and Earthtech 
Engineering Limited. She is 
a council member of Water 
UK and a graduate qualified 
chartered accountant.

Chief Executive,  
South West Water 
Appointed on 1 August 2006 
Committees: Sustainability
Chris was previously chief 
operating officer with Lloyds 
Register and earlier in his career 
was an executive director of 
British Nuclear Fuels Plc and 
executive chairman of Magnox 
Electric Plc. He was also a 
senior diplomat in the British 
Embassy, Tokyo. Chris started 
his career as a chartered 
engineer working in both the 
consulting and contracting 
sectors and subsequently held a 
number of senior positions with 
British Nuclear Fuels. Between 
April 2008 and March 2012 
he was chairman of Water UK. 
Currently Chris is vice-chairman 
of the Cornwall Local Enterprise 
Partnership and a trustee and 
member of the audit committee 
of WaterAid. He is a board 
member (and past president) of 
the Institute of Water. 

Chief Executive, Viridor 
Appointed on 9 September 2013 
Committees: Sustainability
Ian was previously chief of 
global strategy and corporate 
development with MWH Global 
based in the US. Previously 
he was the managing director, 
capital programmes, at United 
Utilities Plc. Ian started his 
career as a consulting civil 
engineer and held a number 
of positions with Crouch 
& Hogg in Glasgow and 
subsequently Montgomery 
Watson, which merged in 
2001 with Harza to form MWH 
Global. He is a member of the 
board of the Environmental 
Services Association.

Non-executive Director 
Appointed on 1 September 2012 
Committees: Audit, 
Remuneration, Sustainability 
(Chairman), Nomination
Gill currently holds 
non-executive directorships 
with Charles Taylor Plc, the 
Chartered Institute of Personnel 
& Development where she is 
president and De La Rue Plc 
where she is chairman of the 
remuneration committee. She 
is also chair of the council of 
the University of Southampton. 
Formerly Gill was head of the 
Civil Service Capability Group 
in the Cabinet Office reporting 
to the Cabinet Secretary and 
prior to that held a number of 
senior positions with Accenture 
culminating in the post of 
chief leadership officer for the 
global firm.
Gill is due to become the 
Senior Independent Director 
after Gerard’s retirement.

Group Company 
Secretary

Kenneth David Woodier
Solicitor, CMA, DMS, CPE (Law)

Group General Counsel & 
Company Secretary
Appointed Company Secretary 
to the Board in March 1998
Ken was formerly the head of 
group legal services at Pennon 
Group Plc (then South West 
Water Plc) from February 1990. 
Previously he held senior legal 
positions with H.P. Bulmer 
(Holdings) Plc, Investors in 
Industry Plc (3i) and Severn 
Trent Water. He is a director 
of the Devon & Somerset Law 
Society and a member of its 
governance committee.

 www.pennonannualreport.co.uk/2015

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57

 www.pennonannualreport.co.uk/2015The Board and its governance framework

The Board and its governance framework, and that of its subsidiary 
boards, is set out below. Each board has a ‘matters reserved’ schedule 
setting out its responsibilities and each committee has a detailed terms 
of reference setting out its responsibilities, accountabilities and reporting 
obligations to each board and, in respect of the subsidiary board 
committees, how they operate in conjunction with the corresponding 
Pennon Committee. Further details of the responsibilities of the Pennon 
Group Board Committees are set out in the report of each Committee 
on pages 62 to 71. These, together with the risk management and 
internal control frameworks described on page 61, form an effective 
and robust governance structure designed to manage and develop the 
Group in accordance with the Group’s strategy to maintain and grow 
shareholder value.

Pennon Group Board
Membership*:
Chairman
3 Non-executive Directors
3 Executive Directors

Audit Committee
Membership*:
3 Non-executive Directors

Remuneration Committee
Membership*:
3 Non-executive Directors

Nomination Committee
Membership*:
3 Non-executive Directors  
and the Chairman

Sustainability Committee
Membership*:
3 Non-executive Directors
2 Executive Directors

South West Water Board
Membership:
5 Non-executive Directors
4 Executive Directors

Viridor Board
Membership:
4 Non-executive Directors
7 Executive Directors

Audit Committee

Personnel Committee

Remuneration Committee

Governance Committee

Nomination Committee

* Board and Committee membership is shown 

following the retirements that are due to take place 
after the 2015 AGM

Sustainability Committee

Pending the decision of the Competition 
and Markets Authority in respect of the 
merger reference, Bournemouth Water 
has not been included in this framework.

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Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Operation of the Board in the year and its activities
The Directors and their attendance at the 10 scheduled 
meetings of the Board during 2014/15 are shown below:

Members

Appointment date

Attendance

Kenneth Harvey 
(Chairman)

Non-executive Directors:

March 1997

10/10

Martin Angle

December 2008 

Gerard Connell

October 2003

Neil Cooper

Gill Rider

Executive Directors:

Susan Davy

David Dupont*

September 2014

September 2012

February 2015

March 2002

Christopher Loughlin

August 2006

Ian McAulay

September 2013 

* David Dupont retired on 31 January 2015

10/10

9/10

6/6

10/10

2/2

8/8

10/10

10/10

All Directors are equally accountable for the proper 
stewardship of the Group’s affairs with the Non-executive 
Directors having a particular responsibility for ensuring that 
strategies proposed for the development of the business 
are critically reviewed. The Non-executive Directors also 
critically examine the operational and financial performance 
of the Group and fulfil a key role in corporate accountability 
through their membership of the Committees of the 
Board. In addition the Chairman holds meetings with the 
Non-executive Directors, without the Executive Directors 
present, to discuss performance and strategic issues. 

The Directors, their independence and duties
The Board of Directors at the end of the year comprised the 
Chairman, three Executive Directors and four Non-executive 
Directors. All of the Non-executive Directors were considered 
by the Board to be independent throughout the year. None 
of the relationships or circumstances set out in provision 
B.1.1 of the UK Corporate Governance Code (2012 edition) 
(the UK Code) applied to them other than in respect of 
Gerard Connell who, since the 2013 Annual General 
Meeting, has served on the Board for more than nine years 
since his first election. Neil Cooper was appointed by 
the Board as Gerard’s successor on 1 September 2014. 
Following a suitable handover period in respect of the Audit 
Committee chairmanship in particular, Gerard Connell will 
retire from the Board following this year’s Annual General 
Meeting. Throughout the year, Gerard was determined by 
the Board to be independent and the Board is satisfied that 
he does and will continue to demonstrate independence of 
character and judgement in the performance of his role on 
the Board until the date of his retirement.

Sir John Parker, who was appointed to the Board on 
1 April 2015 as Deputy Chairman, will succeed Ken Harvey 
as Chairman following the 2015 Annual General Meeting. 
The Board considers that Sir John, as a Non-executive 
Director, is independent and that he will continue to meet 
the independence criteria set out in the UK Code upon his 
appointment as Chairman.

All of the Non-executive Directors are considered to have the 
appropriate skills, experience in their respective disciplines 
and personality to bring independent and objective judgement 
to the Board’s deliberations. Their biographies on pages 56 
and 57 demonstrate collectively a broad range of business, 
financial and other relevant experience. Gerard Connell is the 
Senior Independent Director and his duties include leading the 
annual evaluation of the performance of the Chairman by the 
Non-executive Directors and being available as an additional 
point of contact on the Board for shareholders. Gerard will 
be succeeded by Gill Rider as Senior Independent Director 
following his retirement.

Neil Cooper is chairman of the Audit Committee and in 
accordance with the UK Code and FCA Disclosure and 
Transparency Rule 7.1.1 he has recent and relevant financial 
experience (as set out in his biography on page 57). Martin 
Angle is also a member of the Audit Committee and he has 
relevant financial experience as set out in his biography on 
page 57.

There is a clear division of responsibilities between the 
roles of Chairman and the Chief Executives of South West 
Water and Viridor as recorded in the descriptions of the 
roles approved by the Board. All Directors are subject to 
re-election each year in accordance with provision B.7.1 of 
the UK Code. 

Following the acquisition of Bournemouth Water, 
Chris Loughlin and Gerard Connell were appointed as 
non-executive directors on the Bournemouth Water board.

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 www.pennonannualreport.co.uk/2015The Board and its governance framework
Continued

Performance evaluation
The Board has well developed internal procedures to 
evaluate the performance of the whole Board, each 
Committee, the Chairman, each individual Director and 
the Group General Counsel & Company Secretary. 
The evaluation of the performance of the Board and its 
Committees was administered by an external governance 
consultancy, Lintstock. All participants’ views were sought 
via an online questionnaire on a range of questions which 
were designed by the Chairman and the Group General 
Counsel & Company Secretary in conjunction with Lintstock 
to ensure objective evaluation of performance. Responses 
were then analysed and summarised by Lintstock for the 
Board and each Committee to consider and determine 
possible improvement areas. Apart from providing services 
relating to subsidiary boards’ and committees’ and pension 
scheme boards’ and committees’ performance evaluation, 
Lintstock has no other connection with the Company.

The Board considered the evaluation which it believed was 
a thorough assessment of Board performance. Overall it 
was not considered that there were any major matters which 
required attention but it was recognised that at a time of 
transition for the Board it was important to focus further on 
strategy in conjunction with the new Chairman.

The areas for action that had been identified as a result of 
the 2014 performance evaluation (namely the allocation 
of more time for consideration of strategic matters, the 
appointment of an additional Non-executive Director, a 
review of induction arrangements for new Directors, and 
developing closer links with subsidiary boards) had been 
followed up appropriately during the year.

The Chairman’s performance was evaluated 
separately by the Non-executive Directors, led by 
the Senior Independent Director. 

Dealing with Directors’ conflicts of interest
In accordance with the directors’ interest provision of 
the Companies Act 2006 and the Company’s Articles of 
Association, the Board has in place a procedure for the 
consideration and authorisation of Directors’ conflicts or 
possible conflicts with the Company’s interests.

Board Committees’ terms of reference
In accordance with Group policies, a range of key matters 
are delegated to the Board’s Committees as set out on 
pages 62 to 71 of this governance report.

The terms of reference of each of the Board’s 
Committees are set out on the Company’s website 
www.pennon-group.co.uk or available upon request to 
the Group Company Secretary.

In accordance with the governance framework set out on 
page 58, the Board has a schedule of matters reserved for its 
decision, some of which may be escalated by the subsidiary 
boards of South West Water and Viridor for approval. The 
Board delegates more detailed consideration of certain 
matters to Board Committees, to the Executive Directors 
or to the Group General Counsel & Company Secretary, as 
appropriate. The matters reserved to the Board include:

•  approval of the preliminary and half year 

results announcements;

•  the approval of the Annual Report & Accounts (including 

the financial statements);
•  all acquisitions and disposals;
•  major items of capital expenditure;
•  authority levels for other expenditure;
•  risk management process and monitoring of risks;
•  approval of the strategic plan and annual 

operating budgets; 

•  Group policies, procedures and delegations; and
•  appointments to the Board and its Committees and to the 

subsidiary boards and their committees.

The Pennon Group Board and the boards of South West 
Water and Viridor liaise on strategic and operational matters. 
In addition the subsidiary board committees liaise with the 
Pennon Committees as appropriate to ensure a consistent 
Group-wide approach to governance matters.

The Board operates by receiving written reports circulated 
usually in advance of the meetings from the Executive 
Directors and the Group General Counsel & Company 
Secretary on matters within their respective business areas 
of the Group. When considered appropriate, the Board also 
receives presentations on key areas of the business and 
undertakes site visits to gain a better understanding of the 
operation of business initiatives.

Under the guidance of the Chairman all matters before 
the Board are discussed openly and presentations and 
advice are received frequently from other senior executives 
within the Group and from external advisers to facilitate the 
decision making of the Board.

Directors have access to the advice and services of the 
Group General Counsel & Company Secretary and the 
Board has an established procedure whereby directors, in 
order to fulfil their duties, may seek independent professional 
advice at the Company’s expense.

Newly appointed Directors receive a formal induction which 
includes an explanation of the Group structure, regulatory 
and legal issues, the Group governance framework and 
policies, the Group’s approach to risk management and 
its principal risks (financial and non-financial), duties and 
obligations (including protocols around conflicts of interest 
and dealing in shares), and the current activities of the 
Board and its Committees. The training needs of Directors 
are reviewed as part of the Board’s performance evaluation 
process each year. Training consists of attendance at 
external courses organised by professional advisers and also 
internal presentations from senior management.

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overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Internal control

Wider aspects of internal control
The Board is responsible for maintaining the Group’s system 
of internal control to safeguard shareholders’ investment 
and the Group’s assets and for reviewing its effectiveness. 
The system is designed to manage rather than eliminate the 
risk of failure to achieve business objectives and can only 
provide reasonable and not absolute assurance against 
material misstatement or loss. There is an ongoing process 
for identifying, evaluating and managing the significant 
risks faced by the Group that has been in place throughout 
2014/15 and up to the date of the approval of this Annual 
Report and Accounts.

The Board confirms that it continues to apply procedures 
in accordance with the UK Code and the ‘Guidance on 
Internal Control’ (the Turnbull Guidance) which suggests 
means of applying the internal control provisions of the 
Code. As part of these procedures the Board has a Group 
risk management policy which provides for the identification 
of key risks including environmental, social and governance 
(ESG) risks in relation to the achievement of the business 
objectives of the Group, monitoring of such risks and annual 
evaluation of the overall process, as described in more detail 
below. The policy is applied by all business units within the 
Group in accordance with an annual timetable.

The Group’s system of internal control is being further 
reviewed to take account of the FRC’s new ‘Guidance on 
Risk Management, Internal Control and Related Financial 
and Business Reporting’ (September 2014), which will be 
reported against in next year’s Annual Report.

Risk identification and management
A full risk and control assessment is undertaken annually 
by the management of each business to identify financial 
and non-financial risks, including ESG risks, which are then 
regularly updated. Each business compiles (as part of regular 
management reports) an enhanced and focused assessment 
of key risks against corporate objectives. At each meeting the 
Board receives from the Executive Directors details of any new 
high-level risks identified and how they are to be managed, 
together with details of any changes to existing risks and their 
management. The subsidiary boards of South West Water 
and Viridor also receive similar reports in respect of their 
own areas of responsibility. In addition the Group Director of 
Finance is responsible for monitoring the Group risk register 
and for reporting on key risks and how they are managed at 
regular intervals to the Audit Committee and to the Board.

Under the Group risk management policy, all Executive 
Directors and senior managers are required to certify on 
an annual basis that they have effective controls in place to 
manage risks and to operate in compliance with legislation 
and Group procedures.

The Group also has policies covering suspected fraud, 
anti-bribery and whistleblowing, and we thoroughly 
investigate any allegations of misconduct and irregularity and 
consider the implications for our control environment. In the 
normal course of business, investigations into irregularities 
may be ongoing as of the date of the approval of the 
financial statements.

All of these processes serve to ensure that a culture of 
effective control and risk management is embedded within 
the organisation and that the Group is in a position to react 
appropriately to new risks as they arise. Details of key risks 
affecting the Group are set out in the strategic report on 
pages 34 to 39.

Internal control framework
The Group has a well established internal control framework 
which is operated and which applies in relation to the 
process for preparing the Group’s consolidated accounts.

This framework comprises:

•  a clearly defined structure which delegates an appropriate 

level of authority, responsibility and accountability, 
including responsibility for internal financial control, to 
management of operating units

•  a comprehensive budgeting and reporting function with 
an annual budget approved by the Board, which also 
monitors the financial reporting process, monthly results 
and updated forecasts for the year against budget
•  documented financial control procedures. Managers 

of operating units are required to confirm annually that 
they have adequate financial controls in operation and to 
report all material areas of financial risk. Compliance with 
procedures is reviewed and tested by the Company’s 
internal audit function

•  an investment appraisal process for evaluating proposals 
for all major capital expenditure and acquisitions, with 
defined levels of approval and a system for monitoring the 
progress of capital projects

•  a post-investment evaluation process for major capital 
expenditure and acquisitions to assess the success 
of the project and learn any lessons to be applied to 
future projects.

Internal control review
An evaluation of the effectiveness of overall internal controls 
and compliance by the Group is undertaken in respect of 
each financial year (and subsequently up to the date of 
this report) to assist the Audit Committee in considering 
the Group internal audit plan for the forthcoming financial 
year and also the strategic report for the Annual Report. 
The Group General Counsel & Company Secretary initially 
carries out the evaluation with Executive Directors and senior 
management for consideration by the Audit Committee and 
subsequently for final evaluation by the Board.

In addition, the Audit Committee regularly reviews the 
operation and effectiveness of the internal control framework 
and annually reviews the scope of work, authority and 
resources of the Company’s internal audit function. The 
Committee reports and makes recommendations to the 
Board on such reviews. For 2014/15 and up to the date of 
approval of this Annual Report and Accounts, both the Audit 
Committee and the Board were satisfied with the effectiveness 
of the Group risk management policy and the internal control 
framework and their operation within the Group.

Further information on the internal control review is set out in 
the Audit Committee report on page 62.

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Board’s Committees

The Audit Committee

Dear Shareholder
As the new chairman of the Audit Committee since 
September 2014 I am pleased to introduce the report on the 
Committee’s activities during the year. I see the Committee 
as an essential part of the Board’s toolkit in ensuring good 
governance: overseeing the effectiveness and integrity of 
Group financial reporting, internal control processes and risk 
management activities. 

The work of the Audit Committee has, therefore, continued 
to be focused on the appropriateness of the Group’s 
financial reporting, including accounting judgements, the 
review of key risks across the Group and the challenging and 
testing of the Group’s internal control processes including 
risk management and internal audit. The Committee has 
also reviewed a number of activities associated with its key 
responsibilities to ensure the risk environment and levels of 
risk across the Group were appropriately managed. These 
included the Company’s foreign exchange policy, recyclate 
trading controls, financial instruments risk appetite, treasury 
risk and our subsidiaries’ information security frameworks.

Due to a change in our external auditor, during the year we 
oversaw the arrangements made for the introduction of the 
new auditor to the systems and processes operated within 
the Group and the handover of knowledge and experience 
of the retiring auditors.

As part of the year-end reporting review process we reviewed 
and challenged the key judgements of management in 
relation to a range of matters, including the Viridor impairment 
review, bad and doubtful debt provisioning, tax provisioning 
and revenue recognition. Significant matters considered by 
the Committee both during the year and in relation to the 
year-end financial statements are explained in this report.

Finally I would like to thank my predecessor, Gerard Connell, 
for his assistance through the handover of the chairmanship 
of the Committee. 

Neil Cooper 
Audit Committee Chairman

Audit Committee composition and meetings
The membership of the Committee, together with 
appointment dates and attendance at meetings during 
2014/15 is set out below:

Members

Appointment date

Attendance

Neil Cooper 
(Committee Chairman)

September 2014

Gerard Connell* 

October 2003

Martin Angle

December 2008

Gill Rider

September 2012

3/3

5/5

5/5

5/5

* Retiring on 31 July 2015

Other regular attendees to our meetings include:

•  Group Director of Finance 
•  Chief Executive, South West Water 
•  Chief Executive, Viridor 
•  Group General Counsel & Company Secretary 
•  Finance Director, South West Water 
•  Finance Director, Viridor 
•  Group Financial Controller 
•  Group Audit Manager 
•  External auditor.

In addition the Chairman of the Group, Ken Harvey, has an 
open invitation to attend the meetings and during the last 
year has attended when the Committee has reviewed the 
half year and full year financial results of the Group.

In accordance with the UK Code, the Board has determined 
that Neil Cooper, Gerard Connell and Martin Angle all have 
recent and relevant financial experience. In addition, Gerard 
Connell, who has been chairman of the Audit Committee 
from October 2003 until August 2014, has been determined 
by the Board as continuing to be independent in character 
and judgement notwithstanding his length of tenure. Details 
of each Director’s significant current and prior appointments 
are set out on page 57.

All of the Committee members are also members of the 
Remuneration Committee, which allows them to provide 
input into both Committees on any Group performance 
matters and on the management of any risk factors relevant 
to remuneration matters.

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Water

Viridor

Group

Governance

Financial 
statements

Significant matters considered by the Committee
The Committee’s annual calendar of business assists in ensuring that it manages its affairs efficiently and effectively 
throughout the year concentrating on the key matters that affect the Group.

The most significant matters that the Committee considered and made decisions on during the year are set out below:

Financial reporting

•  Monitored the integrity of the financial statements of the Group and the half year and full year results 

announcements relating to the Group’s financial performance including reviewing and discussing significant 
financial reporting judgements contained in the statements.

•  Reviewed and recommended to the Board the approval of the 2013/14 preliminary results announcement, 

the 2014 Annual Report and Accounts including the financial statements and the 2014/15 half year 
results announcement.

•  Considered and approved a process for confirming and recommending to the Board that the 2014/15 Annual 

Report and Accounts including the financial statements is fair, balanced and understandable in accordance with 
reporting requirements.

Internal control and 
compliance

•  Reviewed quarterly internal audit reports on audit reviews across the Group during the year including on debt 

collections and credit management, transport control environment, joint venture auditing and capital expenditure 
planning, scoping and costing, capital expenditure delivery, energy management and contract management.

External auditor

•  Reviewed the internal control framework for the Group.
•  Monitored performance on specific matters including Viridor’s Project Enterprise (business 

transformation project).

•  Considered the auditor’s paper on its review of the 2013/14 Annual Results focusing on key findings.
•  Assessed the external auditor and its effectiveness in respect of the 2013/14 external audit process.
•  Recommended to the Board the appointment of the new external auditor for 2014/15 and for approval at the 

Annual General Meeting and also for the Committee to agree the external auditor’s remuneration.

•  Considered and approved the 2014/15 audit plan and audit fee proposal and set performance expectations for 

the external auditor.

•  Agreed and monitored the provision of non-audit services for 2013/14 and during 2014/15.

Risk management

•  Reviewed risk management framework and compliance with that framework during 2013/14 and after the year-

end up until the publication of the Company’s Annual Report.
•  Reviewed the assessment of the risks by the Executive Directors.
•  Reviewed the Group risk register and considered appropriate areas of focus and prioritisation for the audit work 

programme for the year.

•  Received as part of the risk management review the annual report on any whistleblowing.

Governance

•  Discussed annual evaluation exercise of the Committee and agreed action plans to further improve the 

Committee’s performance including a review of the Committee’s terms of reference.

•  Reviewed new annual report disclosure requirements including the audit report.
•  Considered and approved Group accounting policies used in the preparation of the financial statements.
•  Reviewed a number of updated Group policies covering foreign exchange, whistleblowing and suspected fraud, 

anti-bribery and other irregularities.

•  Confirmed compliance with the UK Code.
•  Regularly held separate meetings with the external auditor and the internal group audit manager without 

members of management being present.

•  Considered and approved a revised policy for undertaking non-audit work by the auditor.

Since the year-end, the Committee reviewed the Group’s 2014/15 results and considered the related key findings of the 
external auditor, and recommended to the Board the approval of the 2014/15 preliminary results announcement. In addition 
it reviewed and recommended to the Board the approval of the 2015 Annual Report and Accounts including financial 
statements, considering it fair, balanced and understandable as set out on page 66. 

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Continued

The Audit Committee Continued

In respect of the monitoring of the integrity of the financial 
statements, which is a key responsibility of the Committee 
identified in the UK Code, the significant issues considered 
in relation to the financial statements for the year ended 
31 March 2015 are set out in the following table, together 
with details of how each matter was addressed by the 
Committee. At the Committee’s meetings throughout the 
year the Committee and the external auditor have discussed 

the significant issues arising in respect of financial reporting 
during the year and the areas of particular audit focus, as 
reported on in the independent auditor’s report on pages 
96 to 99. In addition to the significant issues set out in the 
table below, the Committee considered a range of other 
matters including presentational issues, in particular relating 
to the quality of earnings, exceptional item classification and 
contingent liability disclosure.

Significant issues the 
Committee considered in 
relation to the financial 
statements

Going concern basis for the 
preparation of the financial 
statements

Viridor: asset impairment 
and provisions

South West Water and 
Viridor bad and doubtful 
debt provisions

Tax and treasury

Revenue recognition

How the issue was addressed by the Committee

The Board receives a monthly report from the Group Director of Finance on the financial performance 
of the Group including forward looking assessments of covenant compliance and funding levels under 
differing scenarios. The Board also regularly reviews and challenges rolling five year strategy projections 
and the resultant headroom relative to borrowings. A report to the Audit Committee, prepared by the 
Group Director of Finance, at each half year and year-end, focuses on the Group’s liquidity over the 15 
months subsequent to a period end and the Group’s solvency over a longer period. This report provides 
the basis for a detailed review and discussion of the key issues at Committee meetings. These discussions 
together with the ongoing monitoring of the Group’s business model and financial performance, provide the 
evidence on which the Committee forms its assessment and satisfies itself that it remains appropriate for 
the Group to continue to adopt the going concern basis of accounting in the preparation of the 2014/15 
financial statements.

There has been considerable focus at the year-end on Viridor’s environmental provisions and the carrying 
value of its assets, including goodwill. Underlying assumptions, both in respect of markets and individual 
operating sites, have been discussed and reviewed with executive management, including consideration 
of external market research where appropriate, at both subsidiary and Group Board levels, before being 
considered and challenged again at Committee meetings. As part of the year-end reporting to the 
Committee, the Group Director of Finance presented a report summarising the key issues in relation to the 
impairment review and Committee members asked questions of the Viridor Chief Executive, the Viridor 
Finance Director and the Group Director of Finance and discussed the detailed sensitivity analysis in 
respect of key assumptions carried out by management, which had also been reviewed as part of the year-
end audit by the external auditor.

Both the South West Water board and the Viridor board, as well as the Group Board, receive regular 
updates on progress against debt collection targets. Performance is monitored regularly against South 
West Water’s historical collection record and the track record of other companies in the sector. At the year-
end the external auditor reported on the work it had performed, and the Committee considered the results 
of this report and asked questions of both the South West Water and the Viridor Chief Executives before 
forming a view on management’s assessment of the year-end position.

The Group takes a prudent view of its tax position and has a general policy of releasing tax provisions only 
when matters under discussion are expected to be cleared by HM Revenue & Customs. If any outstanding 
issues are considered to be potentially material, such matters are also discussed, and challenged where 
necessary, at Group Board level. Expert external legal advice is sought as and when appropriate. The 
external auditors reported on the work they had performed in respect of tax provisions in the Group’s 
balance sheet. Questions raised by this review were addressed at the year-end audit clearance meeting 
of the Committee and the Group Director of Finance separately reported on the proposed treatment 
of certain items. The Committee also considered at the year-end the tax and accounting treatment of 
certain structured treasury transactions and the Group Director of Finance reported on the treatment of 
these transactions. During the year the Committee gave further consideration to the Group’s policies and 
activities in relation to tax and treasury and approved minor updating to these policies.

The key areas reviewed by the Committee at year-end in respect of revenue recognition related to the 
accrual for metered billing within South West Water, service concession arrangements under IFRIC 12 and 
accrued powergen income at Viridor. The Committee relied primarily on South West Water’s track record of 
assessing an appropriate level of accrual at previous year-ends given actual outturns and Viridor’s internal 
processes for analysing complex long-term contracts. The Committee also considered the work in respect 
of these areas at the year-end by the external auditor who was satisfied with the approach taken by 
the companies.

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South West 
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Viridor

Group

Governance

Financial 
statements

Effectiveness of the external audit process
We continue to monitor carefully the effectiveness of our 
external auditor as well as its independence, bearing in mind 
that it is recognised there is a need to use our external auditor’s 
firm for certain non-audit services. We have full regard to the 
Auditing Practices Board’s Ethical Standards and ensure that 
our procedures and safeguards meet these standards.

A new external auditor was appointed in the year following 
a comprehensive audit tender process, which was reported 
on last year, and approval by shareholders at the Company’s 
2014 AGM.

The new external auditor initially prepared and followed a 
transition plan to ensure a good understanding of the Group 
prior to review of the half year financial statements of the Group. 
This was followed up with a detailed audit planning report in 
preparation for the year-end financial statements. These actions 
have assisted the auditor in delivering the timely audit of the 
Group’s annual report and financial statements.

The effectiveness review of the external auditor is undertaken 
as part of the Committee’s annual performance evaluation. 
The review demonstrated that there was considerable 
satisfaction with the performance of the external auditor in its 
first year in the role. Accordingly the Committee considered that 
it is appropriate that the external auditor be re-appointed and 
and has made an appropriate recommendation to the Board.

The Committee Chairman has also met privately with the 
external auditor.

Auditor independence
The Committee carefully reviews on an ongoing basis the 
relationship with the external auditor to ensure that the auditor’s 
independence and objectivity is fully safeguarded. 

Both the previous and the new external auditor reported on 
their independence during the year and confirmed to the 
Committee that they have complied with the Auditing Practices 
Board’s Ethical Standards and, based on their assessments, 
that they were independent of the Group.

Provision of non-audit services
The Committee has a restrictive policy for the engagement of 
the external auditor’s firm for non-audit work. The policy is for 
non-audit fees not to exceed 70% of the audit fee for statutory 
work. Where fees for non-audit work exceed 50% of the 
annual audit fees (but are less than 70%), the Committee must 
be notified of the assignment with a summary report on the 
background and the reasons for using the auditor for the work. 
In exceptional circumstances, where there is good rationale for 
the auditor’s non-audit fees to exceed 70%, the Group Director 
of Finance is required to set out in a report to the Committee 
the reasons why the auditor’s firm should be appointed for any 
work. The Committee would carefully review whether it was 
necessary for the auditor’s firm to carry out such work and 
would only grant approval for the firm’s appointment if it was 
satisfied that the auditor’s independence and objectivity would 
be fully safeguarded. If there was another accounting firm that 
could provide the required level of experience and expertise in 
respect of non-audit services, then such firm would be chosen 
in preference to the external auditor.

The level of non-audit fees payable to the external auditor 
for the past year is 10% of the audit fee, which is well within 
the Group’s 70% non-audit fee limit. This represents a very 
significant reduction in the level of fees for non-audit services 
paid to the Company’s previous external auditors.

The Group Director of Finance regularly reports to the 
Committee on the extent of services provided to the Company 
by the external auditors and the level of fees paid. The fees paid 
to the external auditor’s firm for non-audit services and for audit 
services are set out in note 7 to the financial statements on 
page 118.

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Continued

The Audit Committee Continued

Internal audit
The internal audit activities of the Group continue to remain a 
key part of the internal control and risk management functions 
of the Group. At Group level there is a long-standing and 
effective centralised internal audit service led by an experienced 
head of function who makes a significant contribution to the 
ability of the Committee to deliver its responsibilities.

A Group internal audit plan is approved in September each 
year. It takes account of the activities to be undertaken by the 
external auditor and also the Group’s annual and ongoing risk 
management reviews. This approach seeks to ensure that there 
is a programme of internal and external audit reviews focused 
on identified key risk areas throughout the Group.

The Group Audit Manager reports quarterly to the Committee 
on audit reviews undertaken and their findings and there are 
regular discussions, correspondence and meetings between 
the Group Audit Manager and the Committee Chairman.

The areas of the business that received attention from Group 
internal audit over the past year included:

•  Pennon – Group information security framework, Group 

treasury log audits; 

•  South West Water – credit management and debt collection, 
transport control environment, capital expenditure planning 
and delivery, energy management; and

•  Viridor – contract management, purchasing and high risk 
transactions processes, TPSCo (joint venture) processes, 
major contract review.

Fair, balanced and understandable assessment
To enable the Committee to provide support to the 
Board in making its statement that it considered that the 
Company’s Annual Report and Accounts is fair, balanced and 
understandable (FBU) on page 95, the Committee has applied 
a detailed FBU framework that was prepared by the Group 
Company Secretary following consultation with the Committee 
Chairman and the Group Director of Finance and implemented 
initially for 2013/14. This framework has been refined and 
updated for the last year taking on board developments in 
reporting best practice. The FBU process takes account of 
the Group’s well-documented verification process undertaken 
in conjunction with the preparation of the Annual Report and 
Accounts. This is in addition to the formal process carried 
out by the external auditor to enable the preparation of the 
independent auditor’s report, which is set out on pages 96 
to 99.

In preparing and finalising the 2015 Annual Report and 
Accounts the Committee considered a report on the actions 
taken by management in accordance with the FBU process 
and an FBU assessment undertaken by the subsidiary boards. 
This assisted the Committee in carrying out its own assessment 
and being able to advise the Board that it considered that the 
Annual Report and Accounts taken as a whole is fair, balanced 
and understandable and provides the information necessary for 
shareholders to assess the Company’s performance, business 
model and strategy.

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South West 
Water

Viridor

Group

Governance

Financial 
statements

The Sustainability Committee

Dear Shareholder

I am pleased to introduce the Sustainability Committee’s 
report on its annual activities. Sustainability is an integral part 
of Pennon’s strategy and the Group takes this responsibility 
very seriously in all its business and operational practices. 
Our investment and our commitment to high levels of service 
and performance will contribute to society’s needs – for 
water, energy and resource management – being met in the 
long term. 

The role of the Sustainability Committee is to bring together 
and review initiatives that drive sustainability, to approve 
targets and to monitor the progress made in achieving 
Pennon’s strategic sustainability objectives. Those objectives 
are set out on the following page. During the year the 
Committee reviewed its programme of work against the best 
practice framework published by Business in the Community 
(BitC), a leading business-led charity that promotes 
responsible business. We concluded that BitC’s key areas 
of sustainability (marketplace, workplace, community and 
environment) provided a useful structure for reviewing our 
programmes and the performance of both South West 
Water and Viridor as they work to achieve the highest 
standards of corporate responsibility.

On pages 10 and 11, we show how a sound approach to 
sustainability helps us to draw together the needs of society 
with the results of commercial success. To further underline 
these links, this year we have integrated our sustainability 
report with our strategic report and have provided 
additional detail within the South West Water and Viridor 
strategic reviews.

We are pleased to note the results in both businesses, which 
confirm sustainability is indeed integrated in all we do. 

Gill Rider 
Sustainability Committee Chairman

Sustainability Committee composition 
and meetings

Members

Appointment date

Attendance

Gill Rider 
(Committee Chairman) 

September 2012

Martin Angle

December 2008

Gerard Connell*

November 2006

Neil Cooper

September 2014

Christopher Loughlin

November 2006

Ian McAulay

September 2013

* Retiring on 31 July 2015

5/5

4/5

4/5

2/2

5/5

5/5

The Sustainability Committee works with the South West 
Water sustainability committee and the Viridor board, 
which direct sustainability activities for their respective 
organisations, to ensure that the Group’s sustainability 
objectives are met. The subsidiaries develop a range of 
targets as part of their business planning processes and 
monitor and report progress to their respective boards and 
committees throughout the year. 

As at 31 March 2015 South West Water had achieved 12 of 
its 14 targets for the year and Viridor had completed eight 
out of 12 of its targets. Further details will be provided in 
South West Water’s annual report and Viridor’s sustainability 
report, to be published in July 2015 and August 
2015 respectively.

The Sustainability Committee operates in the context of 
the requirement for companies to conduct their business 
in a responsible manner (in relation to environmental, social 
and governance (ESG) matters) while at the same time 
delivering strong financial performance and lasting value 
for shareholders and other stakeholders. The Sustainability 
Committee reviews and approves as appropriate the 
strategies, policies, management, initiatives, targets and 
performance of the Pennon Group companies in the areas 
of occupational health and safety and security, environment, 
workplace policies, responsible and ethical business 
practice, customer service and engagement, and the role of 
the Group in society.

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Continued

The Sustainability Committee Continued

Manage Pennon Group as a sustainable and 
successful business for the benefit of shareholders 
and other stakeholders
As a well-managed and responsible Group, with 
sustainability at the core of our business strategy and our 
operations, we aim to deliver strong performance and lasting 
value for all our stakeholders. Our services and methods of 
operation are designed to provide clear community benefits 
and to protect and enhance the environment. 

The key performance indicators by which we measure 
shareholder value and wider stakeholder benefit are set out 
on pages 5, 6 and 7.

Aim to ensure that all our business activities have a 
positive economic, social and environmental impact 
on the communities in which we operate
Pennon recognises it has a responsibility to contribute 
positively towards communities affected by its operations.

Details of the Group’s economic, social and environmental 
impact can be found on pages 41 to 49.

Engage with all stakeholders and foster good 
relationships with them
Pennon aims to be a good neighbour, and consults with 
its stakeholders in order to understand and respond to 
their priorities.

Details of the Group’s approach to stakeholder engagement 
and customer satisfaction can be found on pages 17, 19, 27 
and 40.

During the year the Committee considered a wide range of 
matters in accordance with its terms of reference, including:

•  developments and progress in carbon management 

and reduction 

•  pollution and compliance performance 
•  the Group’s approach to community engagement 

and investment

•  the Group’s health and safety performance and plans
•  performance against the Group’s workplace policy 
•  sustainable procurement and practices within the 

supply chain 

•  sustainability reporting for 2014 for the Group, South 
West Water and Viridor; and the associated verifier’s 
reports and his recommendations for the 2014/15 reports 

•  progress against the sustainability targets for 2014/15 
•  sustainability targets for 2015/16 
•  the coverage and appropriateness of Group policies
•  the Group’s participation in Business in the Community 

benchmarking exercises.

In addition the Committee considered:

•  the results of employee engagement surveys conducted 

by the Group, South West Water and Viridor 

•  the appointment of a new sustainability verifier, Strategic 

Management Consultants Limited, for the 2014/15 
reporting period

•  the Committee’s performance evaluation results 
•  the annual review of the Committee’s terms of reference. 

Strategic sustainability objectives
The Sustainability Committee has defined the following 
strategic objectives, which inform the sustainability targets 
set by South West Water and Viridor. Further details are 
available throughout the strategic report – page references 
are provided. 

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South West 
Water

Viridor

Group

Governance

Financial 
statements

Strive for the highest standards of health and safety in 
the workplace so as to minimise accidents, incidents 
and lost time
The Group remains committed to achieving and maintaining 
improvements in health and safety. Both South West Water 
and Viridor continue to endeavour to embed health and 
safety within each organisation’s culture.

Details of South West Water’s and Viridor’s health and safety 
performance and their future plans are provided on pages 27 
and 51.

Develop and motivate our employees, treat them fairly 
and ensure that they are fully engaged in all aspects of 
the Pennon Group’s objectives
Pennon’s success is fundamentally down to its employees. 
We recruit talented and committed people and provide 
training packages to equip them with the skills they need to 
deliver the Group’s objectives.

Details of the Group’s strategies and performance around 
employee engagement can be found on pages 18, 27 
and 50.

Aspire to leadership in minimising emissions that 
contribute to climate change, and develop climate 
change adaption strategies
Pennon continues to strive for a reduction in emissions and 
encourages its businesses to adopt initiatives for renewable 
energy generation.

Details of the Group’s greenhouse gas emissions and climate 
change strategies are provided on pages 46 and 47.

Aspire to leadership in all aspects of waste prevention 
and resource efficiency
Pennon is delivering solutions for society to address the 
environmental challenge of depleting natural resources by 
maximising the value of residual materials, transforming 
waste and improving energy efficiency.

Details can be found on pages 48 and 49.

Reporting and verification
In reporting on sustainability, the Company has sought to 
comply with the Guidelines on Responsible Investment 
Disclosure issued by the Association of British Insurers and 
now maintained by The Investment Association. 

Pennon’s sustainability performance and reporting has 
been audited by Strategic Management Consultants 
Limited (SMC), an independent management consultancy 
specialising in technical assurance in the utility sector. 
Pennon considers that SMC’s method of verification – 
which includes testing the assumptions, methods and 
procedures that are followed in the development of data 
and auditing that data to ensure accuracy and consistency 
– complements the best practice insight gained through 
South West Water’s and Viridor’s membership of Business in 
the Community.

Pennon sustainability report
Pennon’s sustainability reporting is integrated throughout the 
strategic report and specifically in the following sections:

Report from the Chief Executive, South West Water, page 14 

Report from the Chief Executive, Viridor, page 22 

Customer and stakeholder satisfaction, page 40 

Sustainability – environmental, economic and social, page 41 

Employee well-being and engagement, page 50. 

South West Water and Viridor 
sustainability reports
The full sustainability report for Viridor will be published 
in August 2015 and this year South West Water will 
once again incorporate its sustainability reporting in its 
annual report and accounts, which will be published in 
July 2015. Both documents will be available to view at 
www.pennon-group.co.uk and also on the subsidiaries’ 
websites. Full details of the sustainability targets for South 
West Water and Viridor for 2014/15, and their performance 
against them, are given in their respective reports.

 www.pennonannualreport.co.uk/2015

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Board’s Committees Continued

The Nomination Committee

The Nomination Committee meets in accordance with an 
annual calendar to consider succession planning, equality 
and diversity reports and periodically as necessary to 
manage the Board appointment process and recommend to 
the Board suitable candidates for appointment as executive 
and non-executive directors to the Board and also to the 
boards of South West Water and Viridor.

It is the practice of the Committee, led by the Chairman, to 
appoint an external search consultancy to assist in Board 
appointments to ensure that an extensive and robust search 
can be made for suitable candidates.

During the year the Committee considered:

•  its annual performance evaluation;
•  the appointment of a new Non-executive Director;
•  the appointment of a new Group Director of Finance;
•  the appointment of a new Group Chairman (under the 

leadership of the Senior Independent Director and without 
the current Chairman being present); and

•  reviewed diversity and equality policies and practice 

throughout the Group.

The appointment of the Non-executive Director was 
undertaken with the assistance of an external search 
consultant (Zygos), which had no other connection with 
the Company. 

An external search consultant was not engaged to assist 
with the recruitment of the Group Director of Finance, due 
to an exceptionally able internal candidate being available, 
or the recruitment of the new Group Chairman due to the 
Senior Independent Director being made aware of the 
availability of an outstanding candidate with appropriate 
waste management and utility experience.

Members

Appointment date

Attendance

Kenneth Harvey* 
(Committee Chairman)

March 1997

Martin Angle

December 2008

Gerard Connell*

October 2003

Neil Cooper

September 2014

Gill Rider

September 2012

* Retiring on 31 July 2015

5/7

7/7

7/7

3/5

7/7

Diversity policy
The Board’s diversity policy confirms that the Board is 
committed to:

•  the search for Board candidates being conducted, and 
appointments made, on merit, against objective criteria 
and with due regard for the benefits of diversity on the 
Board, including gender;

•  satisfying itself that plans are in place for orderly 

succession of appointments to the Board and to senior 
management to maintain an appropriate balance of skills 
and experience within the Group and on the Board and 
to ensure progressive refreshing of the Board. In addition, 
within the spirit of Principle B.2 of the UK Code, the 
Board has endeavoured to achieve:
  a minimum of 25% female representation on the Board 

by 2015; and

  a minimum of 25% female representation on the 

Group’s senior management team by 2015.

As at 31 March 2015 and as disclosed with the Directors’ 
biographies on page 56, the Group had 25% female 
representation at Board level. While circumstances on 
occasion will result in changes in Board composition, the 
Board remains committed to maintaining and possibly 
exceeding the 25% level.

As well as its diversity policy, the Group has a number of 
policies in place embracing workplace matters, including 
non-discrimination and equal opportunities policies 
which are reported on separately on page 50, together 
with information regarding the gender breakdown of 
the workforce.

The Committee is required by the Board to review and 
monitor compliance with the Board’s diversity policy and 
report on the targets, achievement against those targets and 
overall compliance in the Annual Report each year.

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Governance

Financial 
statements

The Remuneration Committee

Directors’ remuneration report
The Directors’ remuneration report for 2014/15 is set out 
separately on pages 72 to 92.

The Remuneration Committee meets in accordance with an 
annual calendar to consider remuneration matters in respect 
of the Group and in particular is responsible for:

•  advising the Board on the framework of executive 

remuneration for the Group; and

•  determining the remuneration and terms of engagement 
of the Chairman, the Executive Directors and senior 
management of the Group.

The Committee’s activities during the 
financial year
During the year the Committee dealt with the 
following matters:

•  annual review of the pay and benefits policies and 

practices for the staff below Board level in the Group;

•  annual executive salary review;
•  determining performance targets in respect of the annual 

incentive bonus plan for 2014/15;

•  reviewing final drafts of the Directors’ remuneration 

report for 2013/14 and recommending it to the Board for 
approval for inclusion in the 2014 Annual Report;

Members

Appointment date

Attendance

•  reviewing early drafts of the Directors’ remuneration report 

Martin Angle 
(Committee Chairman)

December 2008

Gerard Connell*

October 2003

Neil Cooper

September 2014

Gill Rider

September 2012

11/11

9/11

5/6

11/11

* Retiring on 31 July 2015

The Committee consults with the South West Water 
remuneration committee and the Viridor personnel 
committee on director and senior management remuneration 
within their respective terms of reference.

for 2014/15;

•  review and determination of the Deputy Chairman and 

new Chairman’s fee;

•  determining bonuses and deferred bonus awards 

pursuant to the Company’s annual incentive bonus plan in 
respect of the year 2013/14;

•  approving the performance and co-investment plan 

awards for the year;

•  reviewing the annual performance evaluation results of 

the Committee;

•  approving the remuneration arrangements for the new 
Group Director of Finance and Executive Director of 
the Board;

•  approving the release of the 2011 deferred bonus share 

awards and the vesting of executive share options 
pursuant to the annual incentive bonus plan;

•  determining the outcome of the 2011 performance and 

co-investment plan awards; and

•  determining subsidiary board non-executive director fees.

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Contents

Annual Statement 

Annual Statement from the Chairman of the Remuneration Committee 

Directors’ remuneration policy – summary 

Introduction 
Future policy table – Executive Directors 
Future policy table – Non-executive Directors 
Directors’ service contracts/letters of appointment 

Annual report on remuneration 

Introduction 
Operation of the remuneration policy in 2015/16 
Single total figure table (audited information) 
Annual bonus outturn for 2014/15 
Performance against performance conditions for LTIP vesting  
(Performance and Co-investment Plan) 
Total pension entitlements (audited information) 
Director changes – additional information (audited information) 
Non-executive Director fees and benefits 
All employee, performance and other contextual information 
Performance graph and table 
Equivalent chief executive officer remuneration 
Comparison of Executive Director remuneration to employee remuneration 
Relative importance of spend on pay 
Directors’ shareholding and share interests (audited information) 
Shareholder dilution 
Details of share awards (audited information) 
Advisers to the Remuneration Committee 
Statement of voting at General Meeting 

73

74
74
77
77

78
78
80
81

82
83
84
84
85
85
85
86
86
86
88
89
92
92

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Annual Statement from Martin Angle, 
Chairman of the Remuneration Committee

Dear Shareholder
Introduction
As Chairman of the Group’s Remuneration Committee and 
on behalf of the Board I am pleased to present the Directors’ 
remuneration report for the year ended 31 March 2015. In 
accordance with the remuneration reporting requirements the 
report is in two parts:

•  Directors’ remuneration policy – a summary of the 
policy on Directors’ remuneration which was approved 
by shareholders at the 2014 AGM. This is provided for 
information only as approval is not required and approval is 
not being sought for a revised policy at the 2015 AGM.

•  Annual report on remuneration – contains the 

remuneration of the Directors for the year 2014/15 including 
the ‘single remuneration figure’ table providing a value for 
each element of remuneration for each Director, together 
with the details of the link between Company performance 
and remuneration during the year (pages 80 to 83). It 
also provides details of how our policy will be applied for 
2015/16. This section of the report together with this letter is 
subject to an advisory shareholder vote at this year’s AGM.

Last year the Remuneration Committee was pleased to note 
that 97% and 96% of shareholders who voted approved the 
remuneration policy and the 2013/14 annual remuneration 
report respectively. The Committee appreciates the continuing 
support of its shareholders.

The membership and the role of the Remuneration 
Committee including how it has operated during the year 
is set out separately in this Governance and remuneration 
section on page 71.

Remuneration decisions
For 2015/16 salaries were increased by 3.36% for the 
Chief Executive, South West Water, reflecting market rates 
and performance in the year, and by 12.68% for the Chief 
Executive, Viridor, due to continuing on the glide path from 
a lower salary on appointment and having gained further 
experience together with performance in the role over the last 
year. This is in line with our approved policy on salaries on 
recruitment where salaries may be set at an initially lower level 
with the intention of providing potential for higher than usual 
increases over the following two years to reflect experience 
gained and performance in the role. Given that this two year 
period will have passed at the next salary review, we do not 
anticipate any further increases of this nature for Ian McAulay. 
The salary of the Group Director of Finance was not increased 
due to Susan Davy being appointed to the position towards the 
end of the 2014/15 year.

The bonus outturns for the Executive Directors for 2014/15 
reflect the achievements of the Group businesses in the 
year, the Company’s performance against corporate financial 
targets and the Executive Directors’ performance against 
individual targets. Half of the bonus is deferred into shares. 
Further details of targets, measures and performance are set 
out on pages 81 and 82.

As regards the Company’s long-term incentive plan, the overall 
estimated outturn for awards vesting at the end of the three 
year period ending 31 March 2015 is 0% of the maximum 
100%. This reflects that the Company’s total shareholder return 
is estimated to be below the comparator index performance 
and is expected to rank below the median of the FTSE 250.

Board changes
Neil Cooper was appointed as a Non-executive Director 
from 1 September 2014 and as the chairman of the Audit 
Committee. His fee was determined on the same basis as for 
the other Non-executive Directors.

David Dupont, Group Director of Finance, retired from the 
Board on 31 January 2015 following 23 years of service with 
the Company and 12 years as the Group Director of Finance. 
As a good leaver, the Committee awarded him a part-year 
bonus based on the predetermined performance measures 
and targets, but pro-rated for his period of employment in the 
year. His 2012, 2013 and 2014 deferred share awards are due 
to be released to him in accordance with the provisions of the 
deferred share element of the bonus plan. His 2015 award 
(in respect of his bonus for 2014/15) will be held for three years. 
Awards made in 2012 and 2013 under the long-term incentive 
plan were pro-rated for time and will be subject to performance 
measured at the vesting date. The award made in 2014 was 
forfeited due to Mr Dupont retiring before the year end.

On 1 February 2015 Susan Davy became Group Director of 
Finance and joined the Board. Her remuneration package is 
in line with those of the other Executive Directors, except that 
her salary has been set at an initially lower level with a view to 
providing for scope for increases depending on performance 
over the next two years. As Mrs Davy’s appointment was a 
promotion within the Group (from being finance and regulatory 
director of South West Water) her pre-existing awards and 
contractual commitments will continue in accordance with their 
established terms. This is in accordance with the approved 
remuneration policy. No cash sign-on payments were made.

Finally in the year Sir John Parker was appointed as a 
Non-executive Director and as Deputy Chairman of the Board 
with effect from 1 April 2015. He was also appointed as the 
successor to Ken Harvey as Chairman following his retirement 
after the 2015 AGM. His fee was determined to be 50% of 
the Chairman’s fee and will be increased to the same level as 
the current Chairman’s fee when he becomes Chairman on 
1 August 2015.

Looking forward
During the year we considered the remuneration structure 
with the assistance of our independent remuneration 
consultants. In accordance with the new provisions of the 
UK Corporate Governance Code and good remuneration 
practice we decided to introduce explicit malus and clawback 
provisions under our Performance and Co-investment Plan 
for awards from 2015. We introduced similar provisions in our 
Annual Incentive Plan last year. 

For awards from 2015, we have also introduced a further 
two year holding period in respect of any shares which vest 
at the end of the three year performance period under the 
Performance and Co-investment Plan. This further aligns 
the interests of management with the longer-term success 
of the Company. No other changes have been made to our 
remuneration package. In particular all maximum opportunities 
will remain the same in 2015/16.

In conclusion I hope you find our report this year informative 
and that we can rely on your vote in favour of the annual 
report on remuneration.

Martin Angle 
Remuneration Committee Chairman

 www.pennonannualreport.co.uk/2015

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Future policy table – Executive Directors
The table below sets out the elements of the total 
remuneration package for the Executive Directors which are 
comprised in this Directors’ remuneration policy.

Directors’ remuneration policy
Introduction
The remuneration policy set out in the 2014 Annual Report 
was approved by shareholders at the Company’s AGM on 
31 July 2014.

We are not seeking approval for our remuneration policy 
at the 2015 AGM. The intention is that approval of the 
remuneration policy will be sought at three year intervals in 
accordance with the remuneration reporting requirements, 
unless the Company wishes to make amendments to the 
policy prior to then.

The remuneration policy tables for Executive and 
Non-executive Directors are set out below for shareholder 
information. They have been reproduced as approved 
with the exception of updating to reflect Director 
changes; additional wording on malus, clawback and 
the holding period introduced in the year in the Group’s 
Performance and Co-investment Plan; and minor and 
inconsequential changes. 

The Directors’ remuneration policy is displayed on the 
Company’s website www.pennon-group.co.uk/about-us/
directors-remuneration-policy and is available upon 
request from the Group Company Secretary.

How the components 
support the strategic 
objectives of the Company

How the component 
operates (including 
provisions for recovery or 
withholding of any payment)

Maximum potential value of 
the component

Description of framework 
used to assess performance

Base salary

Set at a competitive level to 
attract appropriate candidates 
to meet Company’s strategic 
objectives and to aid retention.

None, although individual and 
Company performance are one 
of the factors considered when 
reviewing salaries.

Salaries are generally reviewed 
annually and any changes 
are normally effective from 
1 April each year. In normal 
circumstances salary increases 
will not be materially different to 
general employee pay increases 
but there may be exceptions 
such as where there has 
been the recruitment of a new 
executive director at an initially 
lower salary.

When reviewing salaries the 
Committee has regard to the 
following factors:

•  salary increases generally for 

all employees in the Company 
and the Group

•  market rates 
•  performance of the individual 

and the Company; and

•  other factors it 

considers relevant.

There is no overall maximum.

Benefits

Benefits are provided that are 
consistent with the market and 
level of seniority and which aid 
retention of key skills to assist in 
meeting strategic objectives.

None.

Benefits currently include the 
provision of a company vehicle, 
fuel, health insurance and life 
assurance. Other benefits may 
be provided if the Committee 
considers it appropriate.

In the event that an Executive 
Director is required to relocate, 
relocation benefits may 
be provided.

The cost of insurance 
benefits may vary from year 
to year depending on the 
individual’s circumstances.

There is no overall maximum 
benefit value but the 
Committee aims to ensure 
that the total value of benefits 
remains proportionate.

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Governance

Financial 
statements

Directors’ remuneration policy Continued
Future policy table – Executive Directors Continued

How the components 
support the strategic 
objectives of the Company

How the component 
operates (including 
provisions for recovery or 
withholding of any payment)

Maximum potential value of 
the component

Description of framework 
used to assess performance

Annual bonus

Linked to achievement of key 
performance objectives aligned 
to the strategy of the Company.

The maximum bonus potential 
for each Director is 100% of 
base salary.

Performance targets relate 
to corporate and personal 
objectives, which are reviewed 
each year. Normally at least 
70% relates to financial targets 
or quantitative measures.

The measures, weighting and 
threshold levels may be adjusted 
for future performance years.

Following the financial year-end 
the Committee, with advice 
from the Chairman of the Board 
and following consideration 
of the outturn against target 
by the chairman of the Audit 
Committee, assesses to what 
extent the targets are met 
and determines bonus levels 
accordingly. In doing so the 
Committee takes into account 
overall Company performance 
and may adjust the bonus 
upwards or downwards for 
any specific factors such as 
exceptional outperformance 
or underperformance.

Annual bonuses are paid 
following finalisation of the 
financial results for the year 
to which they relate and paid 
usually three months after the 
end of the financial year.

A portion of any bonus is 
deferred into shares in the 
Company, which are normally 
released after three years. 
Normally 50% is deferred. 
Any dividends on the shares 
during this period are paid to 
the Directors.

The deferred bonus plan is 
operated in conjunction with the 
Company’s HMRC approved 
executive share option scheme 
(ESOS) on the basis that 
the pre-tax value of awards 
under both are the same as if 
the deferred bonus plan had 
operated alone.

For bonuses awarded in respect 
of the 2014/15 financial year 
and going forward malus and 
clawback provisions apply. 
These provisions permit net 
cash bonuses and/or deferred 
bonus shares to be forfeited, 
repaid or made subject to 
further conditions where 
the Committee considers 
it appropriate in the event 
of any significant adverse 
circumstances, including (but 
not limited to) a material failure 
of risk management, serious 
reputational damage, a financial 
misstatement or misconduct. 
Clawback may be applied 
for the period of three years 
following determination of the 
cash bonus.

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Directors’ remuneration policy Continued
Future policy table – Executive Directors Continued

How the components 
support the strategic 
objectives of the 
Company

How the component operates 
(including provisions for recovery or 
withholding of any payment)

Maximum potential value of 
the component

Description of framework 
used to assess performance

Long-term incentive plan (Performance and Co-investment Plan)

Provide alignment 
to shareholders 
and to longer-term 
Company performance.

Pension

Provides funding for 
retirement and aids 
retention of key skills 
to assist in meeting 
the Company’s 
strategic objectives.

Annual grant of conditional shares 
(or equivalent). Share awards vest 
dependent upon the achievement 
of specific performance conditions 
measured over a performance period of 
no less than three years.

A grant is only made if the Director 
has acquired or is due to acquire 
co-investment shares equivalent to 
one-fifth of the value of the award.

Dividend equivalents (including 
dividend reinvestment) may be paid on 
vested awards.

An ‘underpin’ applies which allows 
the Committee to reduce or withhold 
vesting if the Committee is not satisfied 
with the underlying operational and 
economic performance of the Company.

Introduced for 2015/16

For grants made from 2015 onwards 
malus and clawback provisions will 
apply which permit shares to be 
forfeited, repaid or made subject to 
further conditions where the Committee 
considers it appropriate in certain 
circumstances. The circumstances in 
which malus may be applied include (but 
are not limited to) material misstatement, 
serious reputational damage, or 
the participant’s misconduct. The 
circumstances in which clawback may 
be applied are material misstatement or 
serious misconduct. 

In addition a further two year holding 
period will apply in respect of any shares 
which vest at the end of the three year 
performance period.

Malus may be applied during the three 
year performance period and clawback 
may be applied up until the end of the 
holding period.

Defined benefit pension arrangements 
are closed to new entrants. Defined 
contribution pension arrangements have 
been available to new staff since 2008. 
A cash allowance may be provided as 
an alternative and/or in addition where 
pension limits have been reached.

The maximum annual award is 
100% of base salary.

The current performance 
conditions are based on total 
shareholder return (TSR) with 
50% based on TSR against 
the peer group index (chosen 
because these companies are 
regarded as the Company’s 
key listed comparators) and 
50% based on TSR against 
constituents of the FTSE 250 
index (excluding investment 
trusts) (chosen because 
this is the FTSE index to 
which the Company belongs 
currently). No more than 
30% of maximum vests for 
minimum performance.

The ‘underpin’ evaluation 
includes consideration of 
environmental, social and 
governance (ESG) factors and 
safety performance as well as 
financial performance.

The Committee will keep the 
performance measures under 
review and may change the 
performance condition for future 
awards if this were considered to 
be aligned with the Company’s 
interests and strategic 
objectives. However, the 
Committee would consult with 
major shareholders in advance 
of any proposed material change 
in performance measures.

None.

The maximum annual pension 
contribution or cash allowance 
is 20% of salary. For Executive 
Directors who commenced 
employment prior to April 2013 
the maximum annual pension 
contribution or cash allowance is 
30% of salary.

Legacy defined benefit pension 
arrangements will continue to 
be honoured.

All-employee share plans

To align interests 
of all employees 
with Company 
share performance.

Executive Directors may participate in 
HMRC approved all-employee plans on 
the same basis as employees.

The maximum is as prescribed 
under the relevant HMRC 
legislation governing the plans.

None.

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Governance

Financial 
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Directors’ remuneration policy Continued
Future policy table – Non-executive Directors
The table below sets out the Company’s policy in respect of the setting of fees for Non-executive Directors.

How the components support the 
strategic objectives of the Company

How the component operates

Maximum potential value of the 
component

Fees

Set at a market level to attract Non-executive 
Directors who have appropriate experience 
and skills to assist in determining the 
Group’s strategy.

Benefits

Benefits for the Chairman are provided 
which are consistent with the market and 
level of seniority.

Total fees paid to Non-executive Directors 
will remain within the limits stated in the 
Articles of Association.

None.

Fees are set by the Board with the 
Chairman’s fees being set by the 
Committee. The relevant Directors are not 
present at the meetings when their fees are 
being determined.

Non-executive Directors normally receive 
a basic fee and an additional fee for 
any specific Board responsibility such 
as membership or chairmanship of a 
Committee or occupying the role of Senior 
Independent Director.

In reviewing the fees the Board, or 
Committee as appropriate, consider the 
level of fees payable to Non-executive 
Directors in other companies of similar scale 
and complexity.

Expenses incurred in the performance of 
non-executive duties for the Company 
may be reimbursed or paid for directly by 
the Company (including any tax due on 
the expenses).

The retiring Chairman’s benefits include the 
provision of a company vehicle, fuel and 
health insurance.

Sir John Parker, who will become the 
Chairman from 1 August 2015, is entitled 
to expenses on the same basis as for 
other Non-executive Directors and, when 
appropriate for the efficient carrying out 
of his duties, will be provided with a driver 
and vehicle.

Directors’ Service Contracts / Letters of Appointment
The policy for Executive Directors’ service contracts is to provide for 12 months notice from either side. The policy for 
Non-executive Directors’ letters of appointment is to contain three months notice from either side. The policy for the 
Chairman’s letter of appointment is to contain a 12 month notice period from either side. The letter of appointment of the 
new Chairman from 1 August 2015 contains a six month notice period from either side.

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Annual report on remuneration

Introduction
This section sets out how the Company has applied its remuneration policy in the year, and details how the policy will be 
implemented for the year 2015/16. In accordance with section 439 of the Companies Act, this section will be put to an 
advisory vote at the Company’s AGM which is scheduled to be held on 30 July 2015.

Operation of the remuneration policy for 2015/16
During 2014/15 the Committee further reviewed the incentive framework for Executive Directors. 

The key changes made were: 
•  adjustment of the corporate performance objectives for the annual bonus to ensure 

that they were aligned with the areas of challenge in the strategy; 

•  the introduction of malus and clawback arrangements in the Performance and 

Co-investment Plan in accordance with best practice; and

•  the introduction of a two year holding period in respect of any shares which 

vest under the Performance and Co-investment Plan.

A summary of the specific remuneration arrangements for Executive Directors in 2015/16 is described below:

Base salary

2015/16 salaries are:

•  Chris Loughlin: £400,000 
•  Ian McAulay: £400,000
•  Susan Davy: £325,000.

Chris Loughlin received a salary increase of 3.36%, reflecting market rates and performance, effective 
1 April 2015. Ian McAulay received a 12.68% increase to reflect his performance in the role after joining 
the Company. This is in line with the Committee’s approved policy on salaries on recruitment where 
salaries may be set at an initially lower level with the intention of providing potential for higher than 
usual increases over the following two years to reflect experience gained and performance in the role. 
Given that this two year period will have passed at the next salary review, it is not anticipated that there 
will be any further increases of this nature for Ian McAulay. Susan Davy, having been appointed on 
1 February 2015, did not receive an increase.

Pension and benefits

No changes. Salary supplement cash allowance of between 20% and 30% from which is deducted the 
employer’s contribution to the Defined Benefit or Contribution pension schemes for the Directors.

Annual bonus

Susan Davy, appointed on 1 February 2015 and having been promoted from within the Group, already 
received a pension benefit equivalent to 25% of salary, in respect of which there has been no change.

No change to maximum opportunity of 100% of salary. No change to operation of deferral. 50% 
of the bonus is delivered as deferred shares. No changes will be made to the overall performance 
measurement framework for the annual bonus for 2015/16. Minor amendments to the role-specific 
measures have been made to reflect goals for the year, as set out below:
•  30% EPS (before deferred tax and exceptional items) performance
•  30% personal strategic objectives
•  40% measures which are specific to the role including net debt, division operating profit, RoRE 

(Return on Regulated Equity), Totex (Total expenditure), performance and service improvements in 
South West Water (SWW), PBITDA plus JVs (profit before interest, tax, depreciation and amortisation 
plus joint ventures) (Viridor).

More detail on the measures and weightings is provided on the following page. The objective was to 
ensure alignment to measures identified as key for each role with an appropriate balance between hard 
financial measures and objectives aligned to the strategic success of the business.

For bonuses from 2014/15 both malus and clawback apply as described in the summary of the 
remuneration policy report.

Performance and 
Co-investment Plan (PCP)

No change to maximum performance opportunity of 100% of base salary, awards being subject to 
co-investment of 20% of the award, and performance measures:

•  50% TSR vs FTSE 250 (excluding investment trusts)
•  50% TSR vs a peer group index.
‘Underpin’ relating to overall Group performance.

For awards from 2015/16 both malus and clawback apply as described in the summary of the 
remuneration policy report.

In addition a further two year holding period will apply in respect of any shares which vest at the end of 
the three year performance period.

Shareholding guideline

No change. 100% of salary to be built up in the first five years of joining.

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Financial 
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Forward-looking performance targets
Details of the annual bonus framework that will apply for each Executive Director for 2015/16 are set out in the table below: 

Chief Executive, SWW,  
Chris Loughlin

EPS*

Average SWW directors’ performance including:
(i) Operating profit 
(ii) RoRE+ performance 
(iii) Totex performance 
(iv) Net debt
(v) Service improvement performance

Personal

30%

40%

30%

Chief Executive, 
Viridor,  
Ian McAulay

30%

40%

EPS*

Average Viridor 
directors’ 
performance 
including:
(i) Operating profit 
(ii) Net debt 
(iii) PBITDA plus JVs

Personal

30%

*  EPS is before deferred tax and exceptional net items
+  RoRE is Return on Regulated Equity

Group Director 
of Finance, 
Susan Davy

EPS*

Net debt

Operating profit and 
RoRE+ performance 
of SWW and 
operating profit 
of Viridor

30%

20%

20%

Personal

30%

The specific bonus targets are considered to be commercially sensitive. However the Committee intends to disclose details 
of the targets set retrospectively to the extent they are not considered commercially sensitive. 

For the PCP (long-term incentive plan) the targets are set out below:

Comparator index (50% of award)

Equal to index

15% above the index

FTSE 250 (excluding investment trusts) (50% of award)

Above 50th percentile

At or above 75th percentile

Threshold  
(30% of maximum vests)

Maximum  
(100% of maximum vests)

The comparator index will comprise: 

•  Shanks Group
•  Severn Trent 

•  National Grid
•  Séché Environnement

•  United Utilities
•  Veolia Environnement

•  Suez Environnement

Non-executive Director fees
Non-executive Director fees for 2015/16 are set out below. They include an overall increase of 2.5% for the Non-executive 
Directors (excluding the Chairman/Deputy Chairman) approved by the Board, effective from 1 April 2015.

Role

Chairman (retiring and successor Chairman)

Deputy Chairman

Basic Non-executive Director fee

Additional fees:

Senior Independent Director fee

Additional fee for chairman of the Audit Committee

Additional fee for chairman of the Remuneration Committee

Additional fee for chairman of the Sustainability Committee

Committee fee

Fees £

262,400

131,200

45,500

11,600

11,600

8,500

8,500

4,000

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Annual report on remuneration Continued

Single total figure of remuneration tables (audited information)

Base salary/
fees 

Benefits 
(including 
Sharesave)

Annual bonus 
(cash and 
deferred shares)

Performance and 
Co-investment 
Plan

(£000)

(£000)

(£000)

(£000)

Pension

(£000)

2
0
1
4
/
1
5

2
0
1
3
/
1
4

2
0
1
4
/
1
5

2
0
1
3
/
1
4

2
0
1
4
/
1
5

2
0
1
3
/
1
4

2
0
1
4
/
1
5

2
0
1
3
/
1
4

2
0
1
4
/
1
5

2
0
1
3
/
1
4

Total 
remuneration

(£000)

2
0
1
4
/
1
5

2
0
1
3
/
1
4

Executive Directors

Susan Davy, 
Group 
Director 
of Finance 
(appointed 
1 February 
2015)

David 
Dupont, 
Group 
Director 
of Finance 
(retired 
31 January 
2015)

Chris 
Loughlin, 
Chief 
Executive, 
South West 
Water

Ian McAulay, 
Chief 
Executive, 
Viridor 
(appointed 
9 September 
2013)

54

–

2

–

51

–

–

–

33(i)

–

140

–

323

377

22

28

208

274

–

126

97

113

650

918

387

377

27

30

303

321

–

126

116

113

833

967

355

182

34(ii)

117(ii)

202

240(iii)

–

–

71

36

662

575

Non-executive Directors

Ken Harvey, 
Chairman

Gerard 
Connell

Neil Cooper 
(appointed 
1 September 
2014)

Martin Angle

Gill Rider

262

256

24

25

63

62

37

60

60

–

59

58

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

286

281

63

62

37

60

60

–

59

58

(i)  Includes legacy pension benefit accrued in the year in previous position with the Pennon Group
(ii)  Benefits included a reimbursement of relocation costs (including income tax) of £107,187 in 2013/14 and £15,000 in 2014/15
(iii) For Ian McAulay £112,000 related to a buyout award as referred to on page 90.

8080

Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Annual bonus outturn for 2014/15
The performance targets set and the performance achieved in respect of the annual bonus for 2014/15 for each 
Executive Director is set out below. In line with the Committee’s policy, 50% of any bonus is payable in shares. 

David Dupont
David Dupont retired as Group Director of Finance on 31 January 2015. Therefore, Mr Dupont’s bonus was pro-rated to 
reflect time served during the year.

Weighting

Threshold

Maximum

Actual outturn

Bonus outturn

35.3p

£215.7m

Target

39.3p

£220.1m

45.1p

£224.5m

39.8p

£225.4m

£29.4m

£30.9m

£32.4m

£21.6m

No payout for below target. Maximum payout for net debt 
of 2.5% below target.*

£2,197m

Personal objectives

30%

Relating to key finance business objectives for the Group.*

–

Total outturn

*  Actual targets considered commercially confidential 
+  Before exceptional items 
^  EPS is before deferred tax and exceptional items

Measure

EPS^

SWW  
operating profit+ 

Viridor  
operating profit+

Net debt

Ian McAulay

Measure

EPS^

Average Viridor 
directors’ 
performance+

30%

15%

15%

10%

30%

40%

Weighting

Threshold

Maximum

Actual outturn

Bonus outturn

Target

39.3p

35.3p

45.1p

39.8p

The average of the bonus earned by the other executive directors of Viridor 
including targets that related to:

•  operating profit;
•  net debt;*
•  PBITDA plus JVs*
The average also took into account collective strategic objectives relating to 
profitable revenue growth; forecasting process improvements; comparative 
health and safety performance; and implementation of organisational 
design.*

The operating profit targets were £29.4m at threshold, £30.9m at target and 
£32.4m at maximum. Actual outturn was £21.6m.

13.65%

15%

0%

10%

26%

64.65%

13.65%

15.3%

Personal objectives

30%

Implementing Viridor strategy and projects and meeting 
compliance targets.*

–

28%

Total outturn

*  Actual targets considered commercially confidential 
+  Before exceptional net items 
^  EPS is before deferred tax and exceptional items

56.95%

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Annual report on remuneration Continued

Annual bonus outturn for 2014/15 Continued
Chris Loughlin

Weighting

Threshold

Maximum

Actual outturn

Bonus outturn

35.3p

45.1p

39.8p

Target

39.3p

Measure

EPS^

Average South 
West Water 
directors’ 
performance

30%

40%

The average of the bonus earned by the other executive 
directors of South West Water in respect of targets which 
related to:
•  operating profit;
•  net debt;*
•  the position the company achieves in the 

‘Service Incentive Mechanism’ of water and 
wastewater companies established by Ofwat;* and

•  the achievement of a range of service standards set for 

the company by Ofwat.*

The operating profit targets were £215.7m to £224.5m 
and were exceeded.

Personal 
objectives

Total outturn

30%

Implementing South West Water’s new strategies and 
projects and meeting compliance targets.*

^ EPS is before deferred tax and exceptional items
* Actual targets considered commercially confidential

13.65%

36.53%

28%

78.18%

Susan Davy
Susan Davy was Group Director of Finance for two months of the financial year. Consequently the majority of her annual 
bonus for the year (relating to 10 months of the financial year) was based on the targets set relating to her previous role in 
the Group. Bonus relating to the two month period was based on development in the role as new Group Director of Finance. 
The bonus outturn for the full 12 months was 93.6% of the total opportunity.

Performance and Co-investment Plan outturn for 2014/15
The PCP awards made on 3 July 2012, which are due to vest on 3 July 2015, are the awards included in the single figure 
table and currently it is estimated that the outturn will result in a zero vesting as set out in the table on the following page.

50% of the awards vest subject to the Company’s TSR performance measured against an index made up of the following six 
listed comparator companies. These companies were considered to be the Company’s key listed comparators:

•  National Grid Plc 
•  Shanks Group 

•  Séché Environnement 
•  Suez Environnement

•  Severn Trent 
•  United Utilities

The remaining 50% of the awards vest subject to the Company’s ranked TSR performance against the constituents of the 
FTSE 250 (excluding investment trusts).

The calculation of TSR performance over the three year performance period (being 1 April 2012 to 1 April 2015) for the PCP 
awards was undertaken by Deloitte LLP for the Committee.

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Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Threshold 
(30% of maximum 
vests)

Maximum 
(100% of maximum 
vests)

Achievement in 
the period to 1 
April 2015*

Vesting outturn*

Comparator index (50% of award)

Equal to index

15% above the 
index

-20.0% below 
the index

FTSE 250 (excluding investment trusts)

(50% of award)

TOTAL

Straight-line vesting between points. 

For below threshold performance, 0% vests

Above 50th 
percentile

At or above 75th 
percentile

29.5%

0%

0%

0%

*  As the calculation requires averaging TSR performance over the first three months of the performance period and comparing it to the average over the three months 
following the end of the performance period (1 April 2015 to 30 June 2015) the achievement and the outturn is an estimate at the date of calculation (12 June 2015)

Vesting of an award is also subject to the ‘underpin’ described on page 76 which the Committee has determined to the date 
of this report would be satisfied, if any award was to vest.

Total pension entitlements (audited information)

Defined benefit pension 
accrued at 31 March 2015(1) 
£000 p.a.

Normal retirement age 
(for pension purposes)

Description of additional 
benefits available to the 
Director on early retirement

David Dupont

Susan Davy

143

14

Not applicable – Director retired

Not applicable – Director retired

65

None

(1) The accrued pension for Susan Davy is based on service to the year-end and final pensionable salary at that date. Since David Dupont is a pensioner member of 

Pennon Group’s pension schemes the accrued pension shown is the actual pension in payment as at 31 March 2015

David Dupont was a pensioner member of the Pennon 
Group’s defined benefit pension arrangements during the 
year. As such no further benefits were accrued and no 
employee or employer contributions were paid (other than 
the employer’s deficit reduction contributions) during the 
year. The increases in David Dupont’s accrued pension over 
the year are solely as a result of indexation of his pension as 
set out in the Schemes’ Rules. 

Susan Davy receives an overall pension benefit from the 
Company equivalent to 25% of her salary. She is a member 
of Pennon Group’s defined benefit pension arrangements 
and is entitled to normal retirement pension payable from 
age 65 of broadly 1/80th of Pensionable Remuneration for 
each year of Pensionable Service completed.

The employer’s contribution to the pension for Susan Davy is 
deducted from the overall pension allowance.

Pensions in payment are guaranteed to increase at a rate of 
5% p.a. or RPI if lower for service accrued in the period up 
to 30 June 2014 and at a rate of 2.5% p.a. or CPI if lower for 
service accrued in the period after this date.

If a Director dies within five years of retiring a lump sum equal 
to the balance of five years’ pension payments is paid plus 
a spouse’s pension of one half of the member’s pension. 
Pensions may also be payable to dependants and children.

Ian McAulay is a member of Pennon Group’s defined 
contribution arrangement and received an overall pension 
benefit from the Company equivalent to 20% of his 
salary. Chris Loughlin is not a member of any of the 
Pennon Group’s pension schemes and receives a sum 
in lieu of pension entitlement equivalent to 30% of salary. 
David Dupont also received a cash allowance of 30% of 
salary in lieu of ongoing pension provision up to the date of 
his retirement on 31 January 2015. 

No additional benefits will become receivable by a Director 
in the event that the Director retires early. Chris Loughlin 
had a normal retirement date of 60 but has an agreement 
with the Company to continue in office subject to one year’s 
notice on either side. Ian McAulay’s normal retirement age 
is 65 which will be reached on 25 April 2030. Susan Davy’s 
normal retirement age for pension purposes is 65 which will 
be reached on 17 May 2034.

Dates of Directors’ service contracts/letters of appointment 
The dates of Directors’ service contracts and letters of appointment and details of the outstanding term are shown below.

Executive Directors

Date of service contract

Expiry date of service contract

Susan Davy*

David Dupont

Chris Loughlin*

Ian McAulay*

1 February 2015

2 January 2003

16 May 2006

2 August 2013

At age 67 (17 May 2036)

31 January 2015 (retired on this date)

No expiry date 

At age 65 (25 April 2030)

*  Each of the Executive Directors’ service contracts is subject to 12 months’ notice on either side

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Annual report on remuneration Continued

Non-executive Directors

Date of letter of appointment

Expiry date of appointment

Ken Harvey

Martin Angle

Neil Cooper

Gerard Connell

Sir John Parker

1 April 2005

31 July 2015 (due to retire on this date)

28 November 2008

30 November 2017

17 July 2014

30 August 2017

30 September 2003

31 July 2015 (due to retire on this date)

19 March 2015

Ongoing – subject to three months notice on either side currently 
and six months notice on becoming Chairman on 1 August 2015

Gill Rider

22 June 2012

30 August 2015

The policy for Executive Directors’ service contracts is to 
provide for 12 months notice from either side. 

All Non-executive Directors are subject to annual re-election 
and are appointed for an initial three year term.

Non-executive Directors’ letters of appointment contain three 
months notice from either side and the current Chairman’s 
letter of appointment contains a 12 months notice period 
from either side. The letter of appointment of the new 
Chairman from 1 August 2015 contains a six month notice 
period from either side.

Copies of Directors’ service contracts and letters of 
appointment are available for inspection at the Company’s 
registered office.

Director changes – additional information
Recruitment of Neil Cooper
Neil Cooper was appointed as a Non-executive Director 
with effect from 1 September 2014 and as chairman of 
the Audit Committee. His fee is in line with that of other 
Non-executive Directors.

Leaving arrangements – David Dupont  
(audited information)
David Dupont retired on 31 January 2015. This followed 
23 years of service with the Company and 12 years as the 
Group Director of Finance. The Committee determined that 
Mr Dupont’s retirement was a ‘good leaver’ circumstance. 
Consequently he received a performance related annual 
bonus, pro-rated for his period of employment in the year 
which remains subject to share deferral and his other 
outstanding deferred bonus awards are due to be released 
to him. Under the rules of the PCP his 2012 and 2013 PCP 
awards remain in force subject to performance conditions 
tested at the normal time and subject to pro-rating for time. 
His 2014 PCP award was forfeited due to his retirement 
being before the year-end.

Mr Dupont received no payment in lieu of notice or 
compensation for loss of office.

Recruitment of Susan Davy
Susan Davy joined the Board on 1 February 2015 as an 
Executive Director and as Group Director of Finance. 
Her remuneration package is in line with those of the other 
Executive Directors, except that her salary has been set 
at an initially lower level with a view to providing for scope 
for increases depending on performance over the next two 
years. She also has legacy pension arrangements which will 
continue to be honoured.

Recruitment of Sir John Parker
Sir John Parker was appointed as a Non-executive Director 
and as Deputy Chairman of the Board on 1 April 2015. 
His fee was determined to be 50% of that of the Chairman’s 
fee and is due to be increased to the same level as the 
current Chairman’s fee upon his taking up the appointment 
as Chairman on 1 August 2015. When appropriate for the 
efficient carrying out of his duties, he is provided with a driver 
and vehicle. He is entitled to expenses on the same basis as 
for other Non-executive Directors.

Outside appointments
Executive Directors may accept one board appointment in 
another company. Board approval must be sought before 
accepting an appointment. Fees may be retained by the 
Director. Currently, no Executive Directors hold outside 
company appointments other than with industry bodies or 
governmental or quasi-governmental agencies.

Non-executive Director fees and benefits
The Chairman’s and the other Non-executive Directors’ 
fees were increased by 2.5% for 2014/15 compared to the 
previous year following an assessment of the market and 
taking account of the time commitment of each Director.

The existing Chairman’s benefits comprise a company 
vehicle, fuel and private health insurance.

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Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

All employee, performance and other 
contextual information

Historical TSR

The graph below shows the value, over the six year period 
ending on 31 March 2015, of £100 invested in Pennon 
Group on 1 April 2009 compared with the value of £100 
invested in the FTSE 250 Index. This index is considered 
appropriate as it is a broad equity market index of which the 
Company is a constituent.

Total shareholder return (TSR)

Pennon 

FTSE 250 

350 

300 

250 

200 

150 

100 

50 

2009

2010 

2011 

2012 
Year

2013 

2014 

2015

Equivalent chief executive officer remuneration
As the Company does not have a Group CEO, the 
Committee has decided to provide historic single figure 
information in the form of the average remuneration of the 
Executive Directors. Their remuneration is considered to be 
the most appropriate to use for this exercise as they are the 
most senior executives in the Company.

Average Executive Director 
single figure of remuneration 
(£000)

Annual bonus payout  
(% of maximum)

LTIP vesting  
(% of maximum)(iii)

2009/10

2010/11

2011/12

2012/13

2013/14

2014/15(i)

916

1,091

1,221

894(ii)

962

762

91.79

67.30

94.69

50.00

72.87

79.30

47.00

50.00

67.56

30.20

68.20

0.00

(i) Due to the change in the post holder of Group Director of Finance 

(David Dupont to Susan Davy) in the year, the amount paid to both post 
holders has been included in the average

(ii) This figure is a correction to that reported last year
(iii) The LTIP vesting percentage excludes accrued dividends which are added 

on vesting.

 www.pennonannualreport.co.uk/2015

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Annual report on remuneration Continued

Comparison of Executive Director remuneration 
to employee remuneration
The table below shows the percentage change between 
2013/14 and 2014/15 in base salary, benefits and annual 
bonus for the average of the Executive Directors and all 
employees. To enable comparison, the remuneration of 
the previous Chief Executive, Viridor, for 2013/14 has been 
included in the calculation of the percentage changes.

The percentage increase in average remuneration for 
employees is calculated using wages and salaries (excluding 
share-based payments) of £143.9 million (2013/14 
£134.3 million), analysed into the three components in 
the table and the average number of employees of 4,558 
(2013/14 4,451) both as detailed in note 13 to the Group 
financial statements.

Average Executive Director remuneration

All employees

-0.18

+4.57

-54.79(i)

-8.70

-16.41(ii)

+14.81

Percentage change in  
salary

Percentage change in 
benefits

Percentage change in  
annual bonus

(i)  This figure includes relocation costs for Ian McAulay. Without these benefits the change would have been -13.58%.
(ii) This figure includes £112,000 related to buyout awards for Ian McAulay in 2013/14. Without this the change in annual bonus would have been -4.74%.

Relative importance of spend on pay

Overall expenditure on pay(1)

Distributions to ordinary shareholders

Distributions to perpetual capital 
security holders

Purchase of property, plant and 
equipment (cash flow)

2014/15 (£ million)

2013/14 (£ million)

Percentage change

165.4

117.0

20.3

298.1

157.9

103.9

20.3

346.7

+4.7

+12.6

–

-14.0

(1) Excludes employer’s social security costs and exceptional items.

The above table illustrates the relative importance of spend 
on pay compared with distributions to equity holders. The 
purchase of property, plant and equipment (cash flow) has 
also been included as this was the most significant outgoing 
for the Company in the last financial year.

Share award and shareholding disclosures 
(audited information)
Share awards granted during 2014/15
The table below sets out details of share awards made in the 
year to Executive Directors.

Executive Director

Type of interest

Basis of award

Face value £000

Ian McAulay

PCP

100% of salary

David Dupont

Chris Loughlin

Susan Davy

Ian McAulay

David Dupont

Chris Loughlin

Susan Davy

80% of salary

Deferred bonus / 
ESOS

50% of bonus 
awarded

355

387(i)

387

143(ii)

64

137

161

62(ii)

Percentage 
vesting at 
threshold 
performance

Performance 
period end date

30% of maximum

31 March 2017

n/a

26 August 2017

Sharesave (SAYE) awards were also made, as detailed on the next page.

(i)  Due to David Dupont’s retirement within the year, this award will be forfeited
(ii) These awards were made to Susan Davy in her previous position with the Group as finance and regulatory director, South West Water.

8686

Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

PCP awards were calculated using the share price at the 
date of grant (14 July 2014) which was £7.98 per share. 
Deferred bonus awards were calculated using the share 
price at the date of grant (27 August 2014) which was £8.21. 

The deferred bonus plan is operated in conjunction with the 
Company’s HMRC approved executive share option scheme 
(ESOS). This is on the basis that the aggregate pre-tax value 
of the awards made under both the annual bonus and the 
ESOS would be the same as they would have been if the 
bonus plan had operated alone. This is achieved by requiring 
that an amount of deferred shares, equal in value to any gain 
made on the exercise of ESOS options, is forfeited by the 
Directors at the end of the three year deferral period.

Directors’ shareholding and interest in shares
The Remuneration Committee believes that the interests 
of Executive Directors and senior management should 
be closely aligned with the interests of shareholders. 
To support this, the Committee operates shareholding 
guidelines. The Executive Directors are expected to build 

up a shareholding in the Company in accordance with the 
Company’s shareholding guideline which amounts to a 
shareholding interest equivalent to 100% of salary to be 
built up within the first five years of joining the Company at 
the rate of at least 20% per year by the end of each year. 
This level of shareholding is then expected to be maintained 
by each Director and is revalued each year in accordance 
with the then prevailing share price and the Executive 
Director’s salary.

The beneficial interests of the Executive Directors in the 
ordinary shares (40.7p each) of the Company as at 31 March 
2015 (or date of cessation, if earlier) and 31 March 2014 
together with their shareholding guideline obligation and 
interest are shown in the table below:

Share 
interests 
(including 
connected 
parties) at 
31 March 
2015

Share 
interests 
(including 
connected 
parties) at 
31 March 
2014

Shareholding 
guideline 
(100% to be 
accrued over 
five years)

Shareholding 
guideline 
met?

Performance 
shares 
(subject to 
performance 
conditions)

Unvested awards

SAYE

Deferred 
Bonus 
shares

ESOS

Buyout 
award

Susan Davy(i)

38,557

30,085

20%

Yes

56,936

1,530

22,361

4,329

David Dupont

371,648

350,194

100%

No longer 
applicable – 
retired

71,968(ii)

–

50,519(iii)

4,329(iii)

Chris Loughlin

225,045

193,543

100%

Yes

154,420

2,788

57,180

4,329

–

–

–

Ian McAulay

–

–

20%

Yes(iv)

44,458

–

7,775

3,651

16,091

(i)  Susan Davy’s unvested awards were those she received in her previous position as fnance and regulatory director, South West Water, which she will retain an interest in 

following her appointment as Group Director of Finance on 1 February 2015

(ii)  Following his retirement on 31 January 2015 David Dupont’s continuing interest in performance shares has been pro-rated to the period he was employed during each 

restricted period save for the 2014 award which has been forfeited in its entirety

(iii) David Dupont’s deferred bonus share awards are due for release in conjunction with his ESOS award following his retirement on 31 January 2015
(iv) Ian McAulay purchased 9,045 ordinary shares in the Company on 29 May 2015.

Since 31 March 2015 3,233 additional ordinary shares in the Company have been acquired by Chris Loughlin as a result of 
participation in the Company’s Scrip Dividend Alternative and the Company’s Share Incentive Plan; 37 additional ordinary 
shares in the Company have been acquired by Susan Davy as a result of participation in the Company’s Share Incentive 
Plan; and Ian McAulay purchased 9,045 ordinary shares in the Company. There have been no other changes in the beneficial 
interests or the non-beneficial interests of the above Directors in the ordinary shares of the Company between 1 April 2015 
and 18 June 2015.

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Annual report on remuneration Continued

Non-executive Directors’ shareholding
The beneficial interests of the Non-executive Directors, 
including the beneficial interests of their spouses, civil 
partners, children and step-children, in the ordinary shares 
(40.7p) of the Company are shown in the table below:

Director

Ken Harvey

Martin Angle

Gerard Connell

Neil Cooper

Gill Rider

Shares held at 31 March 2015

Shares held at 31 March 2014

26,209

–

4,495

–

2,500

26,209

–

4,271

–

2,500

Since 31 March 2015 Sir John Parker has purchased 10,000 
ordinary shares in the Company. There have been no other 
changes in the beneficial interests or the non-beneficial 
interests of the above Directors in the ordinary shares of the 
Company between 1 April 2015 and 18 June 2015.

There is no formal shareholding guideline for the 
Non-executive Directors; however they are encouraged to 
purchase shares in the Company.

Shareholder dilution
The Company can satisfy awards under all of its share plans 
with new issue shares or shares issued from Treasury up 
to a maximum of 10% of its issued share capital in a rolling 
10 year period to employees under all its share plans. Within 
this 10% limit the Company can only issue (as newly issued 
shares or from Treasury) 5% of its issued share capital to 
satisfy awards under discretionary or executive plans. The 
percentage of shares awarded within these guidelines and 
the headroom remaining available as at 18 June 2015 is as 
set out below:

Discretionary schemes

All schemes

Awarded

1.35%

3.72%

Headroom

3.65%

6.28%

Total 5%

Total 10%

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Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Details of share awards
(a) Performance and Co–investment Plan  

(long-term incentive plan)

In addition to the above beneficial interests, the following 
Directors have or had a contingent interest in the number of 
ordinary shares (40.7p each) of the Company shown below, 
representing the maximum number of shares to which they 
would become entitled under the plan should the relevant 
criteria be met in full:

Director 
and date of 
award

Conditional 
awards held 
at 1 April 
2014

Conditional 
awards made 
in year

Market price 
upon award 
in year 

Vesting in 
year(i)

Value of 
shares upon 
vesting 
(before tax) 
£000

Conditional 
awards held 
at 31 March 
2015

Date of end 
of period for 
qualifying 
conditions to 
be fulfilled

Susan Davy(ii)

1/7/11

3/7/12

2/7/13

14/7/14

David Dupont

1/7/11

3/7/12

2/7/13

14/7/14

Chris Loughlin

1/7/11

3/7/12

2/7/13

14/7/14

Ian McAulay

14/7/14

18,338

17,696

21,347

51,432

48,145

57,810

–

–

–

17,893

–

–

–

–

48,465

–

–

–

48,465

51,432

48,145

57,810

–

–

698.00p

768.50p

653.00p

798.50p

698.00p

768.50p

653.00p

798.50p

698.00p

768.50p

653.00p

798.50p

44,458

798.50p

6,216

–

–

–

50

–

–

–

–

30/6/14

17,696

21,347

17,893

2/7/15

1/7/16

13/7/17

17,434

140

–

30/6/14

–

–

–

–

–

–

17,434

140

–

–

–

–

–

–

–

–

41,458(iii)

30,510(iii)

–(iii)

–

48,145

57,810

48,465

2/7/15

1/7/16

13/7/17

30/6/14

2/7/15

1/7/16

13/7/17

44,458

13/7/17

(i) 30.2% of the July 2011 award shares vested on 29 August 2014 at a market 
price of 804.96p per share. The total number of shares that vested included 
additional shares equivalent in value to such number of shares as could have 
been acquired by reinvesting the dividends which would otherwise have been 
received on the vested shares during the restricted period of three years. The 
balance of the award lapsed

(ii) Susan Davy’s share awards are those she received in her previous position 
as finance and regulatory director, South West Water, which she will retain 
an interest in following her appointment as Group Director of Finance on 
1 February 2015

(iii) Following retirement on 31 January 2015 David Dupont’s award shares have 
been pro-rated to the period of the restricted period he was employed by the 
Company. The remainder of the awards have lapsed with the exception of 
the award made on 14 July 2014 which has lapsed in its entirety due to his 
retirement being before the financial year-end of the year in which the award 
was made. 

Payments to past Directors
As reported in last year’s remuneration report 
Colin Drummond, who retired as an Executive Director of 
the Company on 30 September 2013, remains entitled to a 
pro rata share of any Performance and Co-investment Plan 
(PCP) awards he received for the period of the restricted 
period he was employed by the Company. 30.2% of the 
PCP award made on 1 July 2011 vested on 29 August 
2014 and Colin Drummond received this award, together 
with additional shares to the value of the accrued dividends 
on such shares pro-rated on the same basis as the 
award shares, amounting in total to 13,076 shares valued 
at £105,000.

 www.pennonannualreport.co.uk/2015

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Annual report on remuneration Continued

Details of share awards Continued
(b) Annual incentive bonus plan – deferred bonus shares 

(long-term incentive element)

The following Directors had or have a contingent interest in 
the number of ordinary shares (40.7p each) of the Company 
shown below, representing the total number of shares 
to which they have or would become entitled under the 
deferred bonus element of the annual incentive bonus plan 
(the bonus plan) at the end of the relevant qualifying period:

Director 
and date of 
award

Conditional 
awards held 
at 1 April 
2014

Conditional 
awards made 
in year

Market price 
upon award 
in year 

Vesting in 
year

Value of 
shares upon 
vesting 
(before tax) 
£000

Conditional 
awards held 
at 31 March 
2015

Date of end 
of period for 
qualifying 
conditions to 
be fulfilled

Susan Davy(i)

27/7/11

27/7/12

5/8/13(iii)

27/8/14

David Dupont

27/7/11

27/7/12

5/8/13(iii)

27/8/14

Chris Loughlin

27/7/11

27/7/12

5/8/13(iii)

27/8/14

Ian McAulay

30/9/13(v)

27/8/14(iii)

6,078

7,263

7,555

–

22,365

18,532

15,323

–

–

–

7,543

–

–

–

–

16,664

22,141

20,650

16,978

–

–

–

–

19,552

16,091

–

–

7,775

725.00p

754.50p

693.00p

821.50p

725.00p

754.50p

693.00p

821.50p

725.00p

754.50p

693.00p

821.50p

696.00p

821.50p

6,078(ii)

–

–

–

49

–

–

–

22,365(ii)

179

–

–

–

–

–

–

22,141(ii)

177

–

–

–

–

–

–

–

–

–

–

–

7,263 

7,555

7,543

–

18,532(iv)

15,323 (iv)

16,664 (iv)

–

20,650

16,978

19,552

16,091

7,775

26/7/14

26/7/15

4/8/16

26/8/17

26/7/14

26/7/15

4/8/16

26/8/17

26/7/14

26/7/15

4/8/16

26/8/17

29/9/16

26/8/17

(i)  Susan Davy’s share awards are those she received in her previous position 
as finance and regulatory director, South West Water, which she will retain 
an interest in following her appointment as Group Director of Finance on 
1 February 2015

(ii)  These shares vested on 18 August 2014 at 798.91p per share
(iii) In addition to the awards made on 5 August 2013 (and 27 August 2014 to Ian 
McAulay) the Directors received options pursuant to the Company’s executive 
share option scheme (ESOS), details of which are set out on page 91. These 
awards were made in conjunction with the operation of the bonus plan, details 
of which are set out on page 75

(iv) These shares are due to be released to David Dupont in conjunction with the 

operation of the ESOS following his retirement on 31 January 2015

(v) This was a buy-out award.

9090

Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

During the year the Directors received dividends on the 
above shares in accordance with the conditions of the bonus 
plan as follows:

Susan Davy £6,334; David Dupont £17,040;  
Chris Loughlin £18,116*.

*Chris Loughlin received his dividend in the form of 
ordinary shares (40.7p each) in the Company as a result of 
participation in the Company’s Scrip Dividend Alternative 
and these shares are included in the figure given for the 
additional ordinary shares (40.7p each) in the Company that 
he acquired since 31 March 2015 given on page 87.

(c) Executive Share Option Scheme (ESOS)
The following Directors had a contingent interest in the 
number of options shown in the ordinary shares (40.7p each) 
of the Company pursuant to the Company’s ESOS. Further 
details relating to the operation of the scheme are set out on 
page 87.

Date of 
award

Options 
held at 
1 April 2014

Granted in 
year

Exercised 
in year

Exercise 
price per 
share

Market 
price 
of each 
share on 
exercising

Market 
value of 
each share 
at 31 March 
2015

Options 
held at 
31 March 
2015

Maturity 
date

Susan Davy(i)

5/8/13

David Dupont

5/8/13

Chris Loughlin

5/8/13

Ian McAulay

27/8/14

4,329

4,329

4,329

–

–

–

–

3,651

–

–

–

–

693.00p

693.00p

693.00p

821.50p

–

–

–

–

826.00p

4,329

5/8/16

826.00p

4,329(ii)

5/8/16

826.00p

4,329

5/8/16

826.00p

3,651

27/8/17

(i)  Susan Davy’s share options are those she received in her previous position 
as finance and regulatory director, South West Water, which she will retain 
an interest in following her appointment as Group Director of Finance on 
1 February 2015

(ii) David Dupont’s option is exercisable in conjunction with the release of his 
deferred bonus share awards following his retirement on 31 January 2015.

(d) Sharesave scheme
Details of options to subscribe for ordinary shares 
(40.7p each) of the Company under the all-employee 
sharesave scheme were:

Date of 
award

Options 
held at 
1 April 
2014

Susan Davy(i)

29/6/12

1,530

Chris Loughlin

3/7/13

2,788

Granted 
in year

Exercised 
in year

Exercise 
price per 
share

Market 
price 
of each 
share on 
exercising

Market 
value of 
each share 
at 31 March 
2015

Options 
held at 
31 March 
2015

Exercise period/
maturity date

–

–

–

–

588.00p

538.00p

–

–

826.00p

1,530

1/9/15 – 28/2/16

826.00p

2,788

1/9/18 – 28/2/19

(i)  Susan Davy’s share options are those she received in her previous position 
as finance and regulatory director, South West Water, which she will retain 
an interest in following her appointment as Group Director of Finance on 
1 February 2015.

 www.pennonannualreport.co.uk/2015

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Annual report on remuneration Continued

Advisers to the Remuneration Committee
During the year the Committee received advice or services 
which materially assisted the Committee in the consideration 
of remuneration matters from Ken Harvey, Chairman of the 
Company, Ken Woodier, Group General Counsel & Company 
Secretary, and from the following advisors who were 
appointed directly by the Committee:

•  Deloitte LLP on calculating the Company’s total 

shareholder return compared with two comparator 
groups for the Company’s long-term incentive plan, on 
remuneration trends and on the fee level for the Deputy 
Chairman. Subsequent to the year-end Deloitte LLP 
provided advice to the Committee on the introduction 
of malus and clawback provisions in the Company’s 
Performance and Co-investment Plan and on the form 
of the Directors’ remuneration report. Deloitte LLP’s 
fees in respect of advice which materially assisted the 
Committee during 2014/15 were £51,250. Deloitte 
LLP also provided tax and share scheme advice to the 
Group, and consulting, corporate finance and assurance 
advisory services to Viridor. Deloitte LLP is a member 
of the Remuneration Consultants’ Group and as such 
voluntarily operates under the code of conduct in 
relation to executive remuneration consulting in the UK. 
The Committee is satisfied that the advice it has received 
from Deloitte LLP has been objective and independent.

Statement of voting at General Meeting
The table below sets out the voting by the Company’s 
shareholders on the resolution to approve the Directors’ 
remuneration report and the Directors’ remuneration policy 
at the Annual General Meeting held on 31 July 2014, 
including votes for, against and withheld.

For % (including votes at the Chairman’s discretion)

Against %

Withheld number

A vote withheld is not counted in the calculation of the 
proportion of votes ‘for’ and ‘against’ a resolution.

The Remuneration Committee is pleased to note that over 
95% of shareholders who voted approved the 2013/14 
Directors’ remuneration report and remuneration policy. 
The Committee appreciates the continuing support of 
its shareholders.

On behalf of the Board

Martin Angle 
Chairman of the Remuneration Committee  
22 June 2015

9292

Remuneration report

Remuneration policy

95.82

4.18

259,985

97.11

2.89

264,354

Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

Directors’ report –  
other statutory disclosures

Introduction
This Directors’ report is prepared in accordance with the 
provisions of the Companies Act 2006 and regulations made 
thereunder. It comprises pages 53 to 71 and 93 to 95 as 
well as the following matters which the Board considers 
are of strategic importance and, as permitted by legislation, 
has chosen to include in the strategic report rather than the 
Directors’ report:

•  internal control and risk management systems (page 61 

of the governance report)

•  likely future developments of the Company (pages 9, 19 

and 27 of the strategic report)

•  important post-balance sheet events (page 33 of the 

strategic report and page 155 of the financial statements)
•  all matters relating to sustainability, which include details 

of the Group’s carbon emissions (page 46 of the strategic 
report) and information relating to employee involvement 
(pages 18, 27 and 50 of the strategic report, as well as 
the disclosure below).

In addition, the Directors’ report includes the following 
disclosures (and any other disclosures) which are 
incorporated by reference:

•  financial risk management (pages 110 to 112 of the notes 

to the financial statements)

•  financial instruments (pages 108 and 128 of the notes to 

the financial statements).

Board of Directors
The Directors in office as at the date of this report (all of 
whom served during the year with the exception of Sir John 
Parker, who was appointed on 1 April 2015) are named 
on pages 56 and 57. In addition, Mr David Dupont, who 
occupied the position of Group Director of Finance, served 
as a Director during the year until his retirement from the 
Board on 31 January 2015. 

Financial results and dividend
The Directors recommend a final dividend of 21.82p per 
ordinary share to be paid on 2 October 2015 to shareholders 
on the register on 7 August 2015, making a total dividend for 
the year of 31.80p, the cost of which will be £129.5 million, 
resulting in a reduction in reserves of £3 million. The strategic 
report on pages 28 to 33 analyses the Group’s financial 
results in more detail and sets out other financial information.

Directors’ insurance and indemnities
The Directors have the benefit of the indemnity provisions 
contained in the Company’s Articles of Association 
(‘Articles’), and the Company has maintained throughout 
the year Directors’ and officers’ liability insurance for the 
benefit of the Company, the Directors and its officers. The 
Company has entered into qualifying third party indemnity 
arrangements for the benefit of all its Directors in a form 
and scope which comply with the requirements of the 
Companies Act 2006 and which were in force throughout 
the year and remain in force.

Employment policies and employee involvement
The Group has a culture of continuous improvement through 
investment in people at all levels within the Group. The 
Group is committed to pursuing equality and diversity in 
all its employment activities including recruitment, training, 
career development and promotion and ensuring there is no 
bias or discrimination in the treatment of people. In particular, 
applications for employment are welcomed from persons 
with disabilities, and special arrangements and adjustments 
as necessary are made to ensure that applicants are treated 
fairly when attending for interview or for pre-employment 
aptitude tests. Wherever possible the opportunity is 
taken to retrain people who become disabled during their 
employment in order to maintain their employment within the 
Group. Information regarding the Group’s workplace policies 
is provided on page 50.

The Board has a diversity policy and encourages gender 
diversity in particular. Further details of the Board’s diversity 
policy are set out in the report of the Nomination Committee 
on page 70, and information regarding the diversity of the 
workforce is provided on page 50.

Employees are consulted regularly about changes which 
may affect them either through their trade union-appointed 
representatives or by means of the elected staff council 
which operates in South West Water for staff employees. 

These forums, together with regular meetings with particular 
groups of employees, are used to ensure that employees 
are kept up to date with the business performance of their 
employer and the financial and economic factors affecting 
the performance of the Group. The Group also cascades 
information monthly to all employees to provide them with 
important and up to date information about key events and 
to obtain feedback from them. Further information about 
employment matters relating to the Group is set out on 
pages 18, 27 and 50 of the strategic report. 

The Group encourages share ownership among its 
employees by operating an HM Revenue & Customs 
approved Sharesave Scheme and Share Incentive Plan. 
Following shareholder approval at the 2014 AGM, these 
were amended to provide for the increased savings limits 
approved by government. At 31 March 2015 around 40% of 
the Group’s employees were participating in these plans.

Human rights
The Group is fully supportive of the principles set out in the 
UN Declaration of Human Rights, and the Group Ethics 
Policy outlines the high standards of employment practice 
with which everyone in Pennon Group is expected to 
comply. The Group also supports the International Labour 
Organisation’s core conventions for the protection and safety 
of workforces wherever they may be throughout the Group. 

 www.pennonannualreport.co.uk/2015

93
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 www.pennonannualreport.co.uk/2015Directors’ report –  
other statutory disclosures Continued

Research and development
Research and development within the Group involving water 
and waste treatment processes amounted to £0.1 million 
during the year (2013/14 £0.1 million).

with special rights regarding control of the Company. No 
shares issued under the Employee Share Schemes have 
rights with regard to control of the Company that are not 
exercisable directly by the employees; 

c)  Details of significant direct or indirect holdings of 

securities of the Company are set out in the shareholder 
analysis on page 159. The Company is not aware of any 
agreements between shareholders which may result in 
restrictions on the transfer of securities or on voting rights;

d)  The Company’s rules about the appointment and 

replacement of Directors are contained in the Articles 
and accord with usual English company law provisions. 
The powers of Directors are determined by UK legislation 
and the Articles in force from time to time. Changes 
to the Articles must be approved by the Company’s 
shareholders by passing a special resolution;

e)  The Directors have the power to make purchases of 

the Company’s own shares in issue as set out above. 
The Directors also have the authority to allot shares up 
to an aggregate nominal value of: (i) £51,879,733 (such 
amount to be reduced by any shares allotted or rights 
granted under (ii) below in excess of £51,879,733); and 
(ii) £103,759,466 by way of a rights issue (such amount 
to be reduced by any shares allotted or rights granted 
from (i)) above), which was approved by shareholders 
at the 2014 Annual General Meeting (AGM). In addition, 
shareholders approved a resolution giving the Directors 
a limited authority to allot shares for cash other than pro 
rata to existing shareholders. These resolutions remain 
valid until the conclusion of this year’s AGM. Similar 
resolutions will be proposed at this year’s AGM. The 
Directors have no present intention to issue ordinary 
shares other than pursuant to the Company’s employee 
share schemes and the Scrip Dividend Alternative; 

f)  There are a number of agreements which take effect, alter 
or terminate upon a change of control of the Company 
following a takeover bid, such as bank loan agreements, 
eurobond documentation, hybrid capital securities 
documentation, private placement debt and employees’ 
share plans. This may result in certain funding agreements 
being altered or repaid early. The impact on employees’ 
share plans is not considered significant; and

g)  There are no agreements between the Company and its 
Directors or employees providing for compensation for 
loss of office or employment that occurs because of a 
takeover bid.

Overseas branches
The Company has no overseas branches.

Pennon Group donations 
No political donations were made or political expenditure 
incurred and no contributions were made to a non-EU 
political party (2013/14 nil).

Purchase of own ordinary shares 
The Company has authority from shareholders to purchase 
up to 10% of its own ordinary shares (as renewed at the 
Annual General Meeting in 2014), which was valid as at 31 
March 2015 and remains currently valid. No purchases were 
made during the year. As at 1 April 2014, 1,282,690 shares 
were held in Treasury, with a nominal value of £522,055 
and representing 0.34% of issued share capital. 893,175 
Treasury shares representing 0.24% of issued share capital 
as at 1 April 2014 were re-issued during the year under 
the Company’s employee share schemes for proceeds of 
£3.9 million. 

Disclosures required by publicly traded companies
The following disclosures are made pursuant to Part 6 of 
Schedule 7 of the Large and Medium-sized Companies 
and Groups (Accounts & Reports) Regulations 2008 and 
Rule 7.2.6.R of the UK Listing Authority’s Disclosure and 
Transparency Rules (DTR). 

As at 31 March 2015:

a)  Details of the Company’s issued share capital, which 

consists of ordinary shares of nominal value 40.7 pence 
each, are set out in note 33 to the financial statements 
on pages 146 to 148. All of the Company’s issued shares 
are fully paid up, rank equally in all respects and are 
listed on the Official List and traded on the London Stock 
Exchange. The rights and obligations attaching to the 
Company’s shares, in addition to those conferred on their 
holders by law, are set out in the Company’s Articles, 
copies of which can be obtained from Companies House 
in the UK or by writing to the Group Company Secretary 
at the Company’s registered office; 

b)  There are no restrictions on the transfer of issued 

shares of the Company or on the exercise of voting 
rights attached to them, except where the Company 
has exercised its right to suspend their voting rights or 
to prohibit their transfer following the omission of their 
holder or any person interested in them to provide the 
Company with information requested by it in accordance 
with Part 22 of the Companies Act 2006 or where their 
holder is precluded from exercising voting rights by the 
Financial Conduct Authority’s Listing Rules or the City 
Code on Takeovers and Mergers. There are no persons 

9494

Pennon Group Plc Annual Report 2015Governance and remunerationPennon Group Plc Annual Report 2015Strategic 
overview

South West 
Water

Viridor

Group

Governance

Financial 
statements

i)  The financial statements, which have been prepared 
in accordance with International Financial Reporting 
Standards (IFRSs) as adopted by the European Union, 
give a true and fair view of the assets, liabilities, financial 
position and profit of the Group and of the Company.
ii)  The strategic report (pages 4 to 51) and the Directors’ 
report (pages 53 to 95) include a fair review of the 
development and performance of the business during the 
year and the position of the Company and the Group at 
the year end, together with a description of the principal 
risks and uncertainties they face.

iii)  Following receipt of advice from the Audit Committee, 

that the Annual Report, taken as a whole, is fair, balanced 
and understandable, and provides the information 
necessary for the shareholders to assess the Group’s 
performance, business model and strategy.

The Directors are responsible for the maintenance and integrity 
of the Company’s website www.pennon-group.co.uk

Legislation in the United Kingdom governing the preparation 
and dissemination of financial statements may differ from 
legislation in other jurisdictions. 

Statement as to disclosure of information to 
the auditor
i)  So far as each of the Directors in office at the date of 
the signing of the report is aware, there is no relevant 
audit information of which the Company’s auditor is 
unaware; and

ii)  each of the Directors has taken all the steps each Director 
ought to have taken individually as a Director in order 
to make himself or herself aware of any relevant audit 
information and to establish that the Company’s auditor is 
aware of that information.

The Directors’ report consisting of pages 53 to 71 and 
93 to 95 was approved by the Board on 22 June 2015.

By Order of the Board

Kenneth Woodier 
Group Company Secretary 
22 June 2015

Going concern
Having considered the Group’s funding position and financial 
projections the Directors have a reasonable expectation that 
the Group has adequate resource to continue in operational 
existence for the foreseeable future. For this reason they 
continue to adopt the going concern basis in preparing the 
financial statements.

Statement of Directors’ responsibilities 
The Directors are responsible for preparing the Annual 
Report, the Directors’ remuneration report and the 
financial statements in accordance with applicable law 
and regulations.

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the 
Directors have prepared the Group and Company 
financial statements in accordance with International 
Financial Reporting Standards (IFRSs) as adopted by the 
European Union.

Under company law the Directors must not approve the 
financial statements unless they are satisfied that they give a 
true and fair view of the state of affairs of the Group and the 
Company and of the profit or loss of the Group for the year.

In preparing these financial statements the Directors are 
required to:

•  select suitable accounting policies and then apply 

them consistently

•  make judgements and accounting estimates which are 

reasonable and prudent 

•  state whether applicable IFRSs as adopted by the 

European Union have been followed, subject to any 
material departures disclosed and explained in the 
financial statements.

The Directors confirm that they have complied with the 
above requirements in preparing the financial statements.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and explain 
the Company’s transactions, and disclose with reasonable 
accuracy at any time the financial position of the Group and 
the Company; and enable them to ensure that the financial 
statements and the Directors’ remuneration report comply 
with the Companies Act 2006 and, as regards the Group 
financial statements, article 4 of the International Accounting 
Standards (IAS) Regulation. They are also responsible for 
safeguarding the assets of the Group and the Company and 
hence for taking reasonable steps for the prevention and 
detection of fraud and other irregularities.

Each of the Directors, whose names and functions are listed 
on pages 56 and 57, confirms that, to the best of his or 
her knowledge:

 www.pennonannualreport.co.uk/2015

95
95

 www.pennonannualreport.co.uk/2015Independent auditor’s report 
Independent auditor’s report to the members of Pennon Group Plc

Opinion on financial statements
In our opinion:

•  the financial statements give a true and fair view of the 

state of the Group’s and of the Parent Company’s affairs 
as at 31 March 2015 and of the Group’s profit for the year 
then ended;

•  the Group financial statements have been properly 

prepared in accordance with IFRSs as adopted by the 
European Union;

•  the Parent Company financial statements have been 

properly prepared in accordance with IFRSs as adopted 
by the European Union and as applied in accordance with 
the provisions of the Companies Act 2006; and 
•  the financial statements have been prepared in 

accordance with the requirements of the Companies Act 
2006 and, as regards the Group financial statements, 
Article 4 of the IAS Regulation.

What we have audited
We have audited the financial statements of Pennon Group 
Plc for the year ended 31 March 2015 which comprise the 
consolidated income statement, consolidated statement of 
comprehensive income, the Group and Parent Company 
balance sheets, the Group and Parent Company statements 
of changes in equity, the Group and Parent Company 
cash flow statements and the related notes 1 to 45. The 
financial reporting framework that has been applied in their 
preparation is applicable law and International Financial 
Reporting Standards (IFRSs) as adopted by the European 
Union and, as regards the Parent Company financial 
statements, as applied in accordance with the provisions of 
the Companies Act 2006.

This report is made solely to the Company’s members, 
as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken 
so that we might state to the Company’s members those 
matters we are required to state to them in an auditor’s 
report and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility 
to anyone other than the Company and the Company’s 
members as a body, for our audit work, for this report, or for 
the opinions we have formed.

Respective responsibilities of directors and auditor
As explained more fully in the statement of Directors’ 
responsibilities set out on page 95, the Directors are 
responsible for the preparation of the financial statements 
and for being satisfied that they give a true and fair view. 
Our responsibility is to audit and express an opinion on the 
financial statements in accordance with applicable law and 
International Standards on Auditing (ISAs) (UK and Ireland). 
Those standards require us to comply with the Auditing 
Practices Board’s Ethical Standards for Auditors.

Scope of the audit of the financial statements
An audit involves obtaining evidence about the amounts 
and disclosures in the financial statements sufficient to 
give reasonable assurance that the financial statements 
are free from material misstatement, whether caused by 
fraud or error. This includes an assessment of: whether 
the accounting policies are appropriate to the Group’s 
circumstances and have been consistently applied and 
adequately disclosed; the reasonableness of significant 
accounting estimates made by the Directors; and the overall 
presentation of the financial statements. In addition, we read 
all the financial and non-financial information in the Annual 
Report and Accounts to identify material inconsistencies 
with the audited financial statements and to identify any 
information that is apparently materially incorrect based on, 
or materially inconsistent with, the knowledge acquired by us 
in the course of performing the audit. If we become aware of 
any apparent material misstatements or inconsistencies we 
consider the implications for our report.

An overview of the scope of the audit
Full scope locations are those in which we obtain audit 
coverage over all significant financial statement line items 
related to that location. Specific scope locations are those 
in which we obtain audit coverage over selected financial 
statement line items, which are determined based upon 
size and risk. The audit procedures in full and specific 
scope locations are performed by audit teams based in 
the corresponding locations. Other scope locations for 
which the financial statement line items are determined 
to be immaterial individually and in the aggregate based 
on both size and risk, are subject to analytical procedures 
performed by the Group audit team. The audit scopes 
we have adopted are set out below. During the year, the 
Senior Statutory Auditor visited key infrastructure assets 
and the head office of each full scope business where she 
attended meetings with management and engaged with the 
audit team on the planning and execution of our work. We 
included the full scope component teams in our Group audit 
planning briefing and interacted regularly with component 
teams where appropriate throughout the various stages of 
the audit.

Business

Pennon Group Plc

Viridor

South West Water

Scope

Full scope

Full scope

Full scope

Peninsula Insurance Limited

Specific scope

All other entities

Other scope

The three full scope components, over which we performed 
our audit procedures, represent the principal businesses 
within the Group’s operations and account for just under 
100% of the Group’s revenue and profit before tax and 95% 
of the Group’s total assets. The only change to the prior year 
is Peninsula Insurance Limited which has moved from ‘other’ 
to ‘specific scope’.

96

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationOur assessment of risks of material misstatement 
We identified the following risks that have had the greatest 
effect on the overall audit strategy; the allocation of 
resources in the audit; and directing the efforts of the 
engagement team. For each risk identified, we have 
documented our response and audit procedures below and 
these are broadly consistent with the prior year:

Risk of material misstatement 

Our response to the risks of material misstatement included the 
following procedures

Valuation of goodwill (Group)
The value of goodwill is £339.3 million, as included in 
note 15. The recoverable value of the waste management 
business, to which goodwill belongs, is sensitive to 
changes in assumptions over future landfill volumes, 
power generation prices and discount rates. The Group’s 
annual assessment of the recoverable value requires 
judgement as to the future cash flow projections and the 
discount rates to be used. Audit Committee commentary 
is on page 64.

Valuation of non-current assets (Viridor)
The net book value of these assets is £945.3 million, as 
included in note 17. The Group is required to review the 
carrying value of assets when any impairment indicators 
are identified. In calculating the recoverable amounts, key 
assumptions are made by management over the cash 
flow forecasts, discount rates and grouping of assets into 
CGUs. Audit Committee commentary is on page 64.

Landfill related provisions (Viridor)
Landfill related provisions of £193.0 million are recorded 
in note 32 and consist of aftercare, restoration and 
remediation provisions. 

Calculation of the aftercare provision involves significant 
judgement over the expected period of aftercare, the level 
of costs to be incurred and the discount rate to be used.

Key areas of estimation for the restoration provision 
include the expected restoration costs, the void space to 
be filled and timing of site closure.

Judgement over the remedial action required to comply 
with current environmental legislation, where breaches 
have been identified, is key for the remediation provision. 
Audit Committee commentary is on page 64.

•   We validated management’s determination of cash generating units 

(CGUs), through a detailed review of whether they have independent cash 
flows 

•   We audited the underlying cash flow/ fair value models supporting the 

carrying value of Viridor assets (discussed below)

•  We agreed input data into the goodwill impairment model and cash flow 
forecasts, to information from the Viridor business as audited by our 
Viridor component team, and performed sensitivity analysis over this data, 
including growth rates, volumes, costs and powergen prices

•   We audited the discount rate calculation applied at Group level, using our 
internal valuation experts to assist in our review of whether management’s 
assumptions are within an acceptable range based on comparative 
market data

•   We confirmed the clerical accuracy of the models
•  We assessed whether disclosures made are in accordance with IFRS.

•   We evaluated the cash flow forecasts and the key assumptions, 

agreeing assumptions made to supporting evidence, such as budgets 
and current performance, and using our internal valuation experts to 
assess management’s projection of future electricity prices and whether 
management’s discount rate assumptions are within an acceptable range 
based on comparative market data

•  We compared the strategic plans with prior year plans and assessed 
changes in these plans over time and management’s ability to forecast
•   We evaluated the fair value calculations for any Fair Value Less Cost of 

Disposal (FVLCD) recoverable amounts

•  We performed sensitivity analysis on the key assumptions, including 

growth rates, volumes, costs and powergen prices

•  We reviewed the impairment model and tested it for clerical accuracy.

•  We evaluated the forecast costs in the models, agreeing these to 
supporting evidence such as budgets and current performance 

•  We assessed the reasonableness of material judgements made, including 
expected gas generation and anticipated cost savings to detailed plans 
and current performance 

•  We reviewed the reasonableness of key assumptions used in the 

calculation of the provisions, including the discount rates, inflation rates, 
void space and remaining lives of the sites to available market information

•  We performed sensitivity analysis on these key assumptions 
•  We reviewed the aftercare, restoration and remediation provision models, 

and ensured that the models are clerically accurate.

97

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsIndependent auditor’s report Continued
Independent auditor’s report to the members of Pennon Group Plc

Risk of material misstatement 

Our response to the risks of material misstatement included the 
following procedures

Revenue recognition across the Group’s operations
The Group’s material revenue streams relate to the 
provision of water and wastewater services by South West 
Water and revenue generated from the renewable energy, 
recycling and waste management services provided by 
Viridor. ISAs (UK & Ireland) presume there is a risk of fraud 
relating to revenue recognition and for the Group this risk 
over revenue recognition specifically arises in the following 
judgemental areas:

South West Water
•  Income from measured water services requires an 
estimation of the amount of unbilled charges at the 
year-end. This is calculated using a combination of 
system generated information, based on previous 
customer volume usage, together with management 
judgements as to the likely impact on usage of factors 
such as recent weather patterns.

Viridor
•  Calculations of accrued income on waste management 
contracts and powergen revenue to be received involve 
estimation by management 

•  Accounting for revenue from long-term service 

concession arrangements under IFRIC12 requires 
revenue to be recognised on construction, during 
service delivery and as a capital return on the asset

•  Recognition of revenue in the correct period through the 
correct cut-off of invoices raised close to the balance 
sheet date.

Audit Committee commentary is on page 64.

South West Water
•  We tested key controls linked to system generated information and 

around the estimation process

•  We challenged the key assumptions and estimates made by management 

in recognising revenue 

•  We understood the process for the supply of measured services, 

meter reading and related billing in order to challenge the completeness 
of adjustments to reflect the accrual or deferral of revenue. This included 
considering whether contract terms and conditions were met and revenue 
recognised at the correct time in accordance with IFRS

•  We performed detailed analytical procedures by comparing revenue 
balances for the year against expectation and obtained support for 
significant variances

•  We compared the accrued income to bills raised post year end for a 

sample of customers, and compared management’s history of estimating 
the accrued income to bills raised in the subsequent year

•  In performing our journal testing, we paid increased attention to entries 

impacting revenue.

Viridor
•  We challenged the key assumptions and estimates made by management 

in recognising revenue 

•  For material items we re-performed the calculation to confirm the 

accuracy of the accrued income recorded by management

•  In performing our journal testing, we paid increased attention to entries 

impacting revenue, particularly those raised close to the balance 
sheet date

•  We assessed whether the revenue recognition policies adopted complied 

with IFRSs, in particular the requirements of IFRIC 12 and whether 
margins used to recognise revenue were appropriate

•  We performed cut-off testing of invoices raised prior to and after the 
balance sheet date to ensure revenue has been recognised in the 
correct period.

Adequacy of the provision for doubtful debts 
(South West Water)
As shown in note 22, there is a provision of £86.8 million 
at the year-end against gross trade debtors of 
£282.5 million.

•   We tested controls over the integrity of data and the report utilised to 

generate the ageing and categorisation of debt within South West Water’s 
billing system

•  We tested historic data on collection rates and how this data was used in 

the preparation of the bad debt provision

The South West Water provision is calculated using a 
combination of system generated information on historic 
debt recovery rates and management’s judgement of the 
future likely recovery rates. Audit Committee commentary 
is on page 64.

•  We challenged the assumptions used by management in determining 
the amounts provided against the different categories and age of 
debt, by comparing these assumptions to historic collection rates and 
by considering the impact of changes in the methods adopted by 
management to collect debt.

Provisions for uncertain tax positions (Group)
The Company’s current tax liability of £52.2 million shown 
in note 27, includes £36.6 million in respect of open tax 
computations relating to prior years, where liabilities are 
yet to be agreed with HM Revenue & Customs (HMRC). 
The Company establishes provisions for individual tax 
items where the tax position is uncertain. Audit Committee 
commentary is on page 64.

•  We inspected the latest correspondence between the Group and HMRC 

and reviewed details of any new enquiries that have been opened

•  We reviewed and inspected any legal advice or opinion management have 

obtained in the period in relation to uncertain tax positions
•  We reviewed the adequacy of disclosure in the annual report
•  We obtained an updated view from treasury tax specialists as to HMRC’s 

current position on open matters

•  We challenged the level of provision maintained for uncertain tax positions, 

in light of evidence obtained

•  We tested whether the tax accounting and disclosures in note 9 complied 

with the requirements of IAS12 ‘Income Taxes’.

98

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationOur application of materiality 
We apply the concept of materiality both in planning 
and performing our audit, and in evaluating the effect of 
misstatements on our audit and on the financial statements. 
For the purposes of determining whether the financial 
statements are free from material misstatement we define 
materiality as the magnitude of misstatement that makes 
it probable that the economic decisions of a reasonably 
knowledgeable person, relying on the financial statements, 
would be changed or influenced. We also determine a 
level of performance materiality which we use to determine 
the extent of testing needed to reduce to an appropriately 
low level the probability that the aggregate of uncorrected 
and undetected misstatements exceeds materiality for the 
financial statements as a whole.

When establishing our overall audit strategy, we determined 
a magnitude for uncorrected misstatements that we judged 
would be material for the financial statements as a whole. 
We determined materiality for the Group to be £10 million, 
which is the same as in the prior year, and is approximately 
5% of profit before taxation before exceptional items. This 
provided the basis for determining the nature, timing and 
extent of risk assessment procedures, identifying and 
assessing the risk of material misstatement and determining 
the nature, timing and extent of further audit procedures.

On the basis of our risk assessments, together with our 
assessment of the Group’s overall control environment and 
being our first year audit, our judgement was that overall 
performance materiality for the Group should be 50% of 
materiality, namely £5 million. 

Audit work at individual components is undertaken based 
on a percentage of our total performance materiality. The 
performance materiality set for each component is based on 
the relative size of the component and our view of the risk 
of misstatement at that component. In the current year the 
range of performance materiality allocated to components 
was £1 million to £4.25 million.

We agreed with the Audit Committee that we would report to 
the Committee all audit differences in excess of £0.5 million. 
We also agreed to report differences below those thresholds 
that, in our view, warranted reporting on qualitative grounds.

We evaluate any uncorrected misstatements against both 
the quantitative measures of materiality discussed above and 
in light of other relevant qualitative considerations.

Opinion on other matters prescribed by the 
Companies Act 2006 
In our opinion:

•  the part of the Directors’ remuneration report to be 

audited has been properly prepared in accordance with 
the Companies Act 2006; and

•  the information given in the strategic report and the 
Directors’ report for the financial year for which the 
financial statements are prepared is consistent with the 
financial statements.

Matters on which we are required to report 
by exception 
Under the ISAs (UK and Ireland), we are required to report to 
you if, in our opinion, information in the annual report is: 

•  materially inconsistent with the information in the audited 

financial statements; or 

•  apparently materially incorrect based on, or materially 

inconsistent with, our knowledge of the Group acquired in 
the course of performing our audit; or 

•  is otherwise misleading. 

In particular, we are required to consider whether we have 
identified any inconsistencies between our knowledge 
acquired during the audit and the Directors’ statement 
that they consider the annual report is fair, balanced and 
understandable and whether the annual report appropriately 
discloses those matters that we communicated to the Audit 
Committee which we consider should have been disclosed. 

Under the Companies Act 2006 we are required to report to 
you if, in our opinion:

•  adequate accounting records have not been kept, or 
returns adequate for our audit have not been received 
from branches not visited by us; or

•  the Parent Company financial statements and the part of 

the Directors’ remuneration report to be audited are not in 
agreement with the accounting records and returns; or
•  certain disclosures of Directors’ remuneration specified by 

law are not made; or

•  we have not received all the information and explanations 

we require for our audit.

Under the Listing Rules we are required to review:

•  the Directors’ statement, set out on page 95, in relation to 

going concern; and

•  the part of the corporate governance statement relating to 
the Company’s compliance with the 10 provisions of the 
UK Corporate Governance Code specified for our review.

Debbie O’Hanlon (Senior statutory auditor)  
for and on behalf of Ernst & Young LLP, Statutory Auditor  
Reading 
22 June 2015

Notes:
1. The maintenance and integrity of the Pennon Group Plc website is the 

responsibility of the Directors; the work carried out by the auditors does not 
involve consideration of these matters and, accordingly, the auditors accept 
no responsibility for any changes that may have occurred to the financial 
statements since they were initially presented on the website.

2. Legislation in the United Kingdom governing the preparation and dissemination 

of financial statements may differ from legislation in other jurisdictions.

99

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsBefore 
exceptional 
items 
2014 
£m
1,321.2

Exceptional 
items 
(Note 6) 
2014
£m
–

Total
2014
£m
1,321.2

Consolidated income statement
For the year ended 31 March 2015

Before 
exceptional 
items 
2015 
£m
1,357.2

Exceptional 
items 
(Note 6) 
2015 
£m
–

Notes
5
7

(164.3)
(103.8)
(678.1)

411.0

(164.4)
246.6
44.0
(84.8)
(40.8)
4.9
210.7
(57.4)
153.3

137.3
16.0

14.9
–
(4.3)

10.6

(24.3)
(13.7)
–
–
–
–
(13.7)
2.7
(11.0)

(11.0)
–

5

5
8
8
8
20
5
9

11

Revenue 
Operating costs 
Manpower costs 
Raw materials and consumables used 
Other operating expenses 
Earnings before interest, tax, depreciation 
and amortisation 
Depreciation, amortisation and impairment
Operating profit 
Finance income 
Finance costs 
Net finance costs
Share of post-tax profit from joint ventures 
Profit before tax 
Taxation (charge)/credit
Profit for the year 
Attributable to: 
Ordinary shareholders of the parent
Perpetual capital security holders
Earnings per ordinary share  
(pence per share) 
– Basic 
– Diluted
–  Before exceptional items and deferred tax

Total 
2015 
£m
1,357.2

(149.4)
(103.8)
(682.4)

(161.4)
(111.6)
(640.9)

421.6

407.3

(149.8)
257.5
43.3
(97.2)
(53.9)
3.7
207.3
(9.5)
197.8

182.2
15.6

(188.7)
232.9
44.0
(84.8)
(40.8)
4.9
197.0
(54.7)
142.3

126.3
16.0

32.3
32.2
39.8

–
–
(5.7)

(5.7)

(42.9)
(48.6)
–
–
–
–
(48.6)
8.9
(39.7)

(39.7)
–

(161.4)
(111.6)
(646.6)

401.6

(192.7)
208.9
43.3
(97.2)
(53.9)
3.7
158.7
(0.6)
158.1

142.5
15.6

38.8
38.6
42.6

Consolidated statement of comprehensive income
For the year ended 31 March 2015

Notes

30 

9, 31

20

9, 31

36 

Profit for the year

Other comprehensive (loss)/income

Items that will not be reclassified to profit or loss

Remeasurement of defined benefit obligations

Income tax on items that will not be reclassified
Total items that will not be reclassified to profit 
or loss
Items that may be reclassified subsequently to 
profit or loss
Share of other comprehensive income from 
joint ventures

Cash flow hedges

Income tax on items that may be reclassified
Total items that may be reclassified subsequently to 
profit or loss
Other comprehensive (loss)/income for the 
year net of tax

Total comprehensive income for the year

Total comprehensive income attributable to: 

Ordinary shareholders of the parent

Perpetual capital security holders

Before 
exceptional 
items 
2015 
£m

Exceptional 
items 
(Note 6) 
2015 
£m

Before 
exceptional 
items 
2014 
£m

Exceptional 
items 
(Note 6)
2014
£m

Total 
2015 
£m

Total
2014
£m

153.3

(11.0)

142.3

197.8

(39.7)

158.1

(2.1)

0.4

(1.7)

1.1

(36.8)

5.7

(30.0)

(31.7)

121.6

105.6

16.0

–

–

–

–

–

–

–

–

(11.0)

(11.0)

–

(2.1)

0.4

(1.7)

  26.2

(10.2)

16.0

1.1

4.8

(36.8)

  32.8

5.7

(30.0)

(31.7)

110.6

94.6

16.0

(7.0)

30.6

46.6

244.4

228.8

15.6

–

–

–

–

–

–

–

–

(39.7)

26.2

(10.2)

16.0

4.8

32.8

(7.0)

30.6

46.6

204.7

(39.7)

189.1

–

15.6

The notes on pages 105 to 156 form part of these financial statements. 

100

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationBalance sheets
At 31 March 2015

Assets

Non-current assets

Goodwill

Other intangible assets

Property, plant and equipment

Other non-current assets 

Deferred tax assets

Derivative financial instruments

Investments in subsidiary undertakings

Investments in joint ventures

Current assets

Inventories

Trade and other receivables

Financial assets at fair value through profit

Derivative financial instruments

Cash and cash deposits

Liabilities

Current liabilities

Borrowings

Derivative financial instruments

Trade and other payables

Current tax liabilities

Provisions

Net current assets/(liabilities) 

Non-current liabilities

Borrowings

Other non-current liabilities

Financial liabilities at fair value through profit

Derivative financial instruments

Retirement benefit obligations

Deferred tax liabilities

Provisions

Net assets

Shareholders’ equity

Share capital

Share premium account

Capital redemption reserve

Retained earnings and other reserves

Total shareholders’ equity

Perpetual capital securities

Total equity

Notes

Group

Company

2015 
£m

2014
£m

 2015 
£m

2014
£m

15

16

17

19

31

23

20

20

21

22

24

23

25

28

23

26

27

32

28

29

24

23

30

31

32

33

34

35

36

37

339.3

56.4

3,578.8

291.1

–

60.2

–

0.1

339.3

30.6

3,450.4

230.3

–

25.9

–

0.1

–

–

0.1

790.0

3.0

–

–

–

0.2

834.0

1.3

0.2

1,523.6

1,323.3

–

–

4,325.9

4,076.6

2,316.7

2,159.0

15.0

287.7

0.1

8.1

771.0

1,081.9

(113.6)

(19.5)

(277.7)

(52.2)

(32.9)

(495.9)

586.0

12.1

278.2

0.4

2.6

613.1

906.4

(273.9)

(20.8)

(298.8)

(37.7)

(33.3)

(664.5)

241.9

–

156.2

–

–

532.5

688.7

–

11.4

–

–

326.7

338.1

(333.9)

(407.5)

(2.9)

(5.6)

(23.8)

–

(366.2)

322.5

 (2.4)

(7.4)

(1.1)

–

(418.4)

(80.3)

(2,854.5)

(2,533.2)

(885.4)

(691.3)

(110.1)

(57.3)

(46.0)

(59.6)

(235.9)

(194.4)

(3,557.8)

1,354.1

162.4

118.6

144.2

634.1

1,059.3

294.8

1,354.1

(82.8)

(15.6)

(3.9)

(79.3)

(227.1)

(179.0)

(3,120.9)

1,197.6

151.3

4.9

144.2

602.4

902.8

294.8

1,197.6

(8.7)

(0.5)

(14.5)

(4.2)

–

–

(8.7)

–

(0.1)

(6.2)

–

–

(913.3)

1,725.9

(706.3)

1,372.4

162.4

118.6

144.2

1,005.9

1,431.1

294.8

1,725.9

151.3

4.9

144.2

777.2

1,077.6

294.8

1,372.4

The notes on pages 105 to 156 form part of these financial statements. 
The financial statements on pages 100 to 156 were approved by the Board of Directors and authorised for issue on 22 June 2015 and were signed on its 
behalf by:

K G Harvey 
Chairman 
Pennon Group Plc, Registered Office: Peninsula House, Rydon Lane, Exeter, Devon, England EX2 7HR. Registered in England Number 2366640

101

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsStatements of changes in equity
For the year ended 31 March 2015

Share
capital
(Note 33)
£m

Share
premium 
account
(Note 34)
£m

Capital 
redemption 
reserve
(Note 35)
£m

149.2

7.0

144.2

Retained 
earnings 
and other 
reserves
(Note 36)
£m

Perpetual 
capital 
securities 
(Note 37)
£m

Total
equity
£m

476.9

142.5

46.6

189.1

(103.9)

34.5

3.8

–

–

(0.4)

2.4

294.8

1,072.1

15.6

158.1

–

46.6

15.6

204.7

–

–

–

(103.9)

34.5

3.8

(20.3)

(20.3)

4.7

–

–

4.7

(0.4)

2.4

(63.6)

(15.6)

(79.2)

602.4

126.3

(31.7)

94.6

(117.0)

48.0

(0.5)

3.5

–

–

(0.8)

3.9

294.8

1,197.6

16.0

142.3

–

  (31.7)

16.0

110.6

–

–

–

–

(117.0)

48.0

124.3

3.5

(20.3)

(20.3)

4.3

–

–

4.3

(0.8)

3.9

45.9

–

–

–

–

–

–

–

–

–

–

–

144.2

–

–

–

–

–

–

–

–

–

–

–

–

(62.9)

(16.0)

144.2

634.1

294.8

1,354.1

–

–

–

–

–

–

–

–

2.1

(2.1)

–

–

–

–

–

–

–

–

–

–

2.1

151.3

(2.1)

4.9

–

–

–

–

2.6

8.5

–

–

–

–

–

–

–

–

–

(2.6)

116.3

–

–

–

–

–

11.1

162.4

113.7

118.6

Group

At 1 April 2013

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip 
Dividend Alternative

Adjustment in respect of share-based payments (net of tax)

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders
Own shares acquired by the Pennon Employee Share Trust 
in respect of share options granted

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2014

Profit for the year

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip 
Dividend Alternative

Convertible bond – equity issuance

Adjustment in respect of share-based payments (net of tax)

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders
Own shares acquired by the Pennon Employee Share Trust 
in respect of share options granted

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2015

The notes on pages 105 to 156 form part of these financial statements.

102

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationShare
capital
(Note 33)
£m

Share
premium 
account
(Note 34)
£m

Capital 
redemption 
reserve
(Note 35)
£m

149.2

7.0

144.2

Company

At 1 April 2013 

Profit for the year (note 10)

Other comprehensive income for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the 
Scrip Dividend Alternative

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders
Adjustment in respect of share-based payments 
(net of tax)

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2014

Profit for the year (note 10)

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip 
Dividend Alternative

Convertible bond – equity issuance

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders
Adjustment in respect of share-based payments 
(net of tax)

Charge in respect of share options vesting

Proceeds from treasury shares re-issued

Total transactions with equity shareholders

At 31 March 2015

The notes on pages 105 to 156 form part of these financial statements. 

–

–

–

–

–

–

–

–

2.1

(2.1)

–

–

–

–

–

–

–

–

2.1

151.3

(2.1)

4.9

–

–

–

–

2.6

8.5

–

–

–

–

–

–

–

–

–

(2.6)

116.3

–

–

–

–

–

11.1

162.4

113.7

118.6

Retained 
earnings 
and other 
reserves
(Note 36)
£m

684.8

157.9

0.7

Perpetual 
capital 
securities 
(Note 37)
£m

Total
equity
£m

294.8

1,280.0

15.6

173.5

–

0.7

158.6

15.6

174.2

(103.9)

34.5

–

–

(103.9)

34.5

–

–

0.8

2.4

(20.3)

(20.3)

4.7

–

–

4.7

0.8

2.4

(66.2)

(15.6)

(81.8)

777.2

300.1

294.8

1,372.4

16.0

316.1

(5.9)

–

(5.9)

294.2

16.0

310.2

(117.0)

48.0

(0.5)

–

–

0.9

(0.8)

3.9

–

–

–

(117.0)

48.0

124.3

(20.3)

(20.3)

4.3

–

–

–

4.3

0.9

(0.8)

3.9

(65.5)

(16.0)

43.3

–

–

–

–

–

–

–

–

–

–

144.2

–

–

–

–

–

–

–

–

–

–

–

–

144.2

1,005.9

294.8

1,725.9

103

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsCash flow statements
For the year ended 31 March 2015

Cash flows from operating activities

Cash generated/(outflow) from operations 

Interest paid 

Tax (paid)/repaid

Net cash generated/(outflow) from operating activities 

Cash flows from investing activities

Interest received 

Dividends received 

Investments in subsidiary undertakings 

Loan repayments received from joint ventures

Purchase of property, plant and equipment 

Proceeds from sale of property, plant and equipment 

Net cash (used in)/received from investing activities 

Cash flows from financing activities

Proceeds from treasury shares re-issued 

Purchase of ordinary shares by the  
Pennon Employee Share Trust

Deposit of restricted funds 

Proceeds from new borrowing 

Repayment of borrowings 

Finance lease sale and lease back 

Finance lease principal repayments

Dividends paid 

Perpetual capital securities periodic return 

Net cash received from/(used in) financing activities 

Net increase/(decrease) in cash and cash equivalents 

Cash and cash equivalents at beginning of the year 

Cash and cash equivalents at end of the year 

The notes on pages 105 to 156 form part of these financial statements.

Group

Company

Notes

2015 
£m

2014
£m

2015 
£m

2014 
£m

38

38

45

20

33

37

25

25

310.9

338.0

(103.8)

(208.0)

(62.0)

(21.0)

(65.3)

(58.1)

(34.7)

15.2

(28.6)

(16.6)

227.9

214.6

(123.3)

(253.2)

20.3

26.5

6.0

–

0.3

8.5

–

0.3

(298.1)

(346.7)

5.7

5.4

50.7

311.6

(200.3)

–

(0.1)

0.1

60.3

162.1

–

–

(0.1)

–

(265.8)

(306.0)

162.0

222.3

3.9

(0.8)

(23.0)

345.0

2.4

(0.4)

(29.6)

294.0

3.9

–

1.4

2.4

–

–

345.0

171.0

(123.6)

(146.1)

(92.5)

(125.0)

160.1

(99.5)

(69.0)

(20.3)

172.8

134.9

439.9

574.8

40.5

(30.3)

(69.4)

(20.3)

40.8

 (50.6)

490.5

439.9

–

–

(69.0)

(20.3)

168.5

207.2

325.3

532.5

–

–

(69.4)

(20.3)

(41.3)

 (72.2)

397.5

325.3

104

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationNotes to the financial statements 

1. General information
Pennon Group Plc is a company registered in the United Kingdom under the Companies Act 2006. The address of the registered office 
is given on page 101. Pennon Group’s business is operated through its main subsidiaries. South West Water Limited holds the water and 
wastewater services appointments for Devon, Cornwall and parts of Dorset and Somerset. Viridor Limited’s business is renewable energy, 
recycling and waste management.

2. Principal accounting policies
The principal accounting policies adopted in the preparation of these financial statements are set out below. These policies have been 
consistently applied to the years presented.

(a) Basis of preparation
These financial statements have been prepared on the historical cost accounting basis (except for fair value items, principally acquisitions, 
transfers of assets from customers and certain financial instruments as described in accounting policy notes (b), (v) and (n) respectively) 
and in accordance with International Financial Reporting Standards (IFRS) and interpretations of the IFRS Interpretations Committee as 
adopted by the European Union, and with those parts of the Companies Act 2006 applicable to companies reporting under IFRS. A 
summary of the principal accounting policies is set out below, together with an explanation where changes have been made to previous 
policies on the adoption of new accounting standards and interpretations in the year.

The going concern basis has been adopted in preparing these financial statements as stated by the Directors on page 95.

The new standards listed below, which were mandatory for the first time in the year beginning 1 April 2014, did not have a material impact 
on the net assets or results of the Group.

– 

IFRS 10 ‘Consolidated financial statements’. Under IFRS 10, subsidiaries are all entities over which the Group has control. The Group 
controls an entity when the Group has power over an entity, is exposed to, or has rights to, variable returns from its involvement with 
the entity and has the ability to affect these returns through its power over the entity.

The new standard IFRS 10 has no financial impact on the Group.

– 

IFRS 11, ‘Joint arrangements’. Under IFRS 11, investments in joint arrangements are classified as joint ventures based on contractual 
rights and obligations each investor has rather than the legal structure of the joint arrangement.

Under IFRS 11, entities can no longer account for an interest in a joint venture using the proportionate consolidation method and must 
use the equity method in accordance with IAS 28 ‘Investments in associates’.

The new standard IFRS 11 has no financial impact on the Group. All joint ventures continue to be recognised using the equity method.

– 

IFRS 12 ‘Disclosure of interests in other entities’. IFRS 12 sets out the required disclosures for entities reporting under the two new 
standards noted above. The new standard requires additional disclosure in relation to subsidiaries, associates and joint arrangements.

The new standard IFRS 12 has no financial impact on the Group, although further disclosure of joint arrangements has been presented 
in these financial statements.

Other standards or interpretations which were mandatory for the first time in the year beginning 1 April 2014 did not have a material impact 
on the net assets or results of the Group.

Standards and interpretations in issue, but not yet effective, are not expected to have a material effect on the Group’s net assets or results, 
except the following set out below:

– 

– 

IFRS 9 ‘Financial instruments’ addresses the classification, measurement and recognition of financial assets and financial liabilities, 
including the relaxation of certain hedging requirements. The complete version of IFRS 9 was issued in July 2014. It will replace the 
guidance in IAS 39 that relates to the classification and measurement of financial instruments. The standard is effective for accounting 
periods beginning on or after 1 January 2018 and is subject to EU endorsement.

IFRS 15 ‘Revenue from contracts with customers’ relates to revenue recognition and establishes principles for reporting useful 
information to users of financial statements about the nature, amount, timing and uncertainty of revenue and cash flows arising from 
an entity’s contracts with customers. The standard will replace IAS 18 ‘Revenue’ and IAS 11 ‘Construction contracts’ and related 
interpretations. The standard is effective for annual periods beginning on or after 1 January 2017 and is subject to EU endorsement.

The Group is currently assessing the impact of adopting IFRS 9 and IFRS 15 on the Group’s financial reporting, which is expected to result 
in increased disclosure of the Group’s revenue.

(b) Basis of consolidation
The Group financial statements include the results of Pennon Group Plc and its subsidiaries, joint ventures and associate undertakings.

The results of subsidiaries, joint ventures and associate undertakings are included from the date of acquisition or incorporation, and 
excluded from the date of disposal. The results of subsidiaries are consolidated where the Group is exposed to, or has rights to, variable 
returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. The results of joint 
ventures and associate undertakings are accounted for on an equity basis.

Intra-group trading, loan balances and transactions are eliminated on consolidation.

The acquisition method of accounting is used to account for the purchase of subsidiaries. The excess of the value transferred to the seller 
in return for control of the acquired business, together with the fair value of any previously held equity interest in that business over the 
Group’s share of the fair value of the identifiable net assets, is recorded as goodwill.

105

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Notes to the financial statements 
Continued
2. Principal accounting policies Continued 

(c) Revenue recognition
Revenue represents the fair value of consideration receivable, excluding value added tax, trade discounts and inter-company sales, in the 
ordinary course of business for goods and services provided.

Revenue is recognised once the services or goods have been provided to the customer.

Income from main water and wastewater charges includes billed amounts for estimated usage and also an estimation of the amount of 
unbilled charges at the year-end based upon a defined methodology reflecting historical consumption and current tariffs.

Income from electricity generated from waste management landfill gas production during the year includes an estimation of the amount to 
be received under Renewables Obligation Certificates.

Accrued income from waste management contracts at the balance sheet date is recognised using management’s expectation of amounts 
to be subsequently billed for services rendered to the client in accordance with the terms of the contract.

Income from recycling activities within waste management includes amounts based upon market prices for recyclate products and industry 
schemes for waste electrical and electronic equipment (‘WEEE’ notes) and packaging volumes (‘PRNs’) processed.

Revenue from long-term service concession arrangements is recognised based on the fair value of work performed. Where an arrangement 
includes more than one service, such as construction and operation of waste management facilities, revenue and profit are recognised in 
proportion to a fair value assessment of the total contract value split across the services provided.

(d) Landfill tax
Landfill tax is included within both revenue and operating costs. 

(e) Segmental reporting 
Each of the Group’s business segments provides services which are subject to risks and returns which are different from those of the other 
business segments. The Group’s internal organisation and management structure and its system of internal financial reporting are based 
primarily on business segments. The reportable business segments comprise the regulated water and wastewater services undertaken by 
South West Water Limited and the waste management business of Viridor Limited. Segmental revenue and results include transactions 
between businesses. Inter-segmental transactions are eliminated on consolidation.

(f) Goodwill
Goodwill arising on consolidation from the acquisition of subsidiary and joint venture undertakings represents the excess of the purchase 
consideration over the fair value of net assets acquired, less any subsequent impairment charges.

Goodwill is recognised as an asset and reviewed for impairment at least annually. Any impairment is recognised immediately in the 
income statement and is not subsequently reversed. For the purpose of impairment testing, goodwill acquired in a business combination 
is allocated to each of the cash generating units or group of cash generating units, that is expected to benefit from the synergies of the 
combination. Each unit or group of units to which goodwill is allocated represents the lowest level within the entity at which the goodwill is 
monitored for internal reporting purposes. Goodwill is allocated and monitored at the reportable operating segment level. Further details are 
contained in accounting policy (j).

When a subsidiary or joint venture undertaking is sold, the profit or loss on disposal is determined after including the attributable amount of 
unamortised goodwill.

(g) Other intangible assets
Other intangible assets are recognised in relation to long-term service concessions contracts to the extent that future amounts to be 
received are not certain. 

Other intangible assets include assets acquired in a business combination and are capitalised at fair value at the date of acquisition. 
Following initial recognition, finite life intangible assets are amortised on a straight-line basis over their estimated useful lives, with the 
expense charged to the income statement through operating costs.

(h) Property, plant and equipment
i) Infrastructure assets (being water mains and sewers, impounding and pumped raw water storage reservoirs, dams, pipelines and 
sea outfalls) 
Infrastructure assets were included at fair value on transition to IFRS, and subsequent additions are recorded at cost less accumulated 
depreciation and impairment charges. Expenditure to increase capacity or enhance infrastructure assets is capitalised where it can be 
reliably measured, and it is probable that incremental future economic benefits will flow to the Group. The cost of day-to-day servicing of 
infrastructure components is recognised in the income statement as it arises.

Infrastructure assets are depreciated evenly over their useful economic lives, and are principally: 

Dams and impounding reservoirs

Water mains

Sewers

200 years

40 – 100 years

40 – 100 years

Assets in the course of construction are not depreciated until commissioned.

ii) Landfill sites 
Landfill sites are included within land and buildings at cost less accumulated depreciation. Cost includes acquisition and development 
expenses. The cost of a landfill site is depreciated to its residual value (which is linked to gas production at the site post-closure) over its 
estimated operational life taking account of the usage of void space.

106

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationiii) Landfill restoration
Where the obligation to restore a landfill site is an integral part of its future economic benefits, a non-current asset within property, plant and 
equipment is recognised. The asset recognised is depreciated based on the usage of void space.

iv) Other assets (including energy recovery facilities, property, overground plant and equipment)

Other assets are included at cost less accumulated depreciation.

Freehold land is not depreciated. Other assets are depreciated evenly to their residual value over their estimated economic lives, and 
are principally:

Land and buildings – freehold buildings

30 – 60 years

Land and buildings – leasehold buildings

Operational properties

Energy Recovery Facilities  
(including major refurbishments)

Fixed plant

Vehicles, mobile plant and computers

Over the estimated economic lives or the 
finance lease period, whichever is the shorter

40 – 80 years

25 – 30 years

20 – 40 years

3 – 10 years

Assets in the course of construction are not depreciated until commissioned.

The cost of assets includes directly attributable labour and overhead costs which are incremental to the Group. Borrowing costs directly 
attributable to the construction of a qualifying asset (an asset necessarily taking a substantial period of time to be prepared for its intended 
use) are capitalised as part of the asset. Assets transferred from customers are recognised at fair value as set out in accounting policy (v).

The assets’ residual values and useful lives are reviewed annually, and adjusted if appropriate.

Gains and losses on disposal are determined by comparing sale proceeds with carrying amounts. These are included in the 
income statement.

(i) Leased assets
Assets held under finance leases are included as property, plant and equipment at the lower of their fair value at commencement or 
the present value of the minimum lease payments, and are depreciated over their estimated economic lives or the finance lease period, 
whichever is the shorter. The corresponding liability is recorded as borrowings. The interest element of the rental costs is charged against 
profits using the actuarial method over the period of the lease.

Rental costs arising under operating leases are charged against profits in the year they are incurred.

(j) Impairment of non-financial assets
Assets with an indefinite useful life are not subject to amortisation and are tested annually for impairment, or whenever events or changes 
in circumstance indicate that the carrying amount may not be recoverable.

Assets subject to amortisation or depreciation are tested for impairment whenever events or changes in circumstances indicate that the 
carrying amount may not be recoverable.

An impairment loss is recognised for the amount by which an asset’s carrying amount exceeds its recoverable amount. The recoverable 
amount is the higher of an asset’s fair value, less costs to sell, and value in use. For the purposes of assessing impairment, assets are 
grouped at the lowest levels for which there are separately identifiable cash flows (cash generating units). Value in use represents the 
present value of projected future cash flows expected to be derived from a cash generating unit, discounted using a pre-tax discount rate 
which reflects an assessment of the market cost of capital of the cash generating unit.

Impairments are charged to the income statement in the year in which they arise.

Non-financial assets other than goodwill that have been impaired are reviewed for possible reversal of the impairment at each 
reporting date.

(k) Investment in subsidiary undertakings
Investments in subsidiary undertakings are initially recorded at cost, being the fair value of the consideration paid. Subsequently investments 
are reviewed for impairment on an individual basis annually or if events or changes in circumstances indicate that the carrying value may not 
be fully recoverable.

(l) Investment in joint ventures
Joint ventures are entities over which the Group exercises joint control. Investments in joint ventures are accounted for using the equity 
method of accounting. Any excess of the cost of acquisition over the Group’s share of the fair values of the identifiable net assets of the 
joint venture at the date of acquisition is recognised as goodwill and is included in the carrying value of the investment in the joint venture.

The carrying value of the Group’s investment is adjusted for the Group’s share of post-acquisition profits or losses recognised in the income 
statement and statement of comprehensive income. Losses of a joint venture in excess of the Group’s interest are not recognised unless 
the Group has a legal or constructive obligation to fund those losses.

(m) Cash and cash deposits
Cash and cash deposits comprise cash in hand and short-term deposits held at banks. Bank overdrafts are shown within 
current borrowings. 

107

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
2. Principal accounting policies Continued 

(n) Derivatives and other financial instruments
The Group classifies its financial instruments in the following categories:

i) Loans and receivables
All loans and borrowings are initially recognised at fair value, net of transaction costs incurred. Following initial recognition, interest-bearing 
loans and borrowings are subsequently stated at amortised cost using the effective interest method.

Gains and losses are recognised in the income statement when the instruments are derecognised or impaired. Premia, discounts and other 
costs and fees are recognised in the income statement through the amortisation process.

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 12 
months after the balance sheet date.

The fair value of the liability component of a convertible bond is determined using the market interest rate for an equivalent non-convertible 
bond. This amount is recorded as a liability on an amortised cost basis using the effective interest method until extinguished on conversion 
or maturity of the bonds. The remainder of the proceeds are allocated to the conversion option. This is recognised in shareholders’ equity.

ii) Trade receivables
Trade receivables do not carry any interest receivable and are recognised initially at fair value and subsequently at amortised cost using 
the effective interest method, less provision for impairment. A provision for impairment of trade receivables is established when there is 
objective evidence that the Group will not be able to collect all amounts due in accordance with the original terms of the receivables.

iii) Trade payables
Trade payables are not interest-bearing and are recognised initially at fair value and subsequently measured at amortised cost using the 
effective interest method.

iv) Financial assets arising from service concession arrangements
Where the provision of waste management services is performed through a contract with a public sector entity which controls a significant 
residual interest in asset infrastructure at the end of the contract, then consideration is treated as contract receivables, split between 
profit on the construction of assets, operation of the service and the provision of finance which is recognised in notional interest within 
finance income.

v) Derivative financial instruments and hedging activities
The Group uses derivative financial instruments, principally interest rate swaps, foreign exchange forward contracts and cross-currency 
interest rate swaps to hedge risks associated with interest rate and exchange rate fluctuations. Derivative instruments are initially 
recognised at fair value on the date the derivative contract is entered into and subsequently remeasured at fair value for the reported 
balance sheet.

The Group designates certain hedging derivatives as either:

– a hedge of a highly probable forecast transaction or change in the cash flows of a recognised asset or liability (a cash flow hedge) or

– a hedge of the exposure to change in the fair value of a recognised asset or liability (a fair value hedge).

The gain or loss on remeasurement is recognised to the income statement except for cash flow hedges which meet the conditions 
for hedge accounting, when the portion of the gain or loss on the hedging instrument which is determined to be an effective hedge is 
recognised directly in equity, and the ineffective portion in the income statement. The gains or losses deferred in equity in this way are 
subsequently recognised in the income statement in the same period in which the hedged underlying transaction or firm commitment is 
recognised in the income statement.

In order to qualify for hedge accounting, the Group is required to document in advance the relationship between the item being hedged 
and the hedging instrument. The Group is also required to document and demonstrate an assessment of the relationship between the 
hedged item and the hedging instrument which shows that the hedge will be highly effective on an ongoing basis. This effectiveness testing 
is reperformed at the end of each reporting period to ensure that the hedge remains highly effective.

Where a non-derivative transaction or series of transactions with the same counterparty has the aggregate effect in substance of a 
derivative instrument, the transaction or series of transactions shall be recognised as a single derivative instrument at fair value with 
associated movements recorded in the income statement.

The full fair value of a hedging derivative is apportioned on a straight line basis between non-current and current assets or liabilities based 
on the remaining maturity of the hedging derivative.

Derivative financial instruments deemed held for trading, which do not qualify for hedge accounting, are classified as a current asset or 
liability with any change in fair value recognised immediately in the income statement.

The Group uses cross-currency swaps for some of its foreign currency denominated private placement borrowings. The swaps either 
have the effect of (i) converting variable rate foreign currency borrowings into fixed rate sterling borrowings, (ii) converting fixed rate 
foreign currency borrowings into fixed rate sterling borrowings, or (iii) converting fixed rate foreign currency borrowings into floating rate 
sterling borrowings. 

vi) Financial instruments at fair value through profit
Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which has been 
designated in a fair value hedging relationship. The fair values of these financial instruments are initially recognised on the date the hedging 
relationship is entered into and subsequently remeasured at each subsequent balance sheet date. The gain or loss on remeasurement for 
the period is recognised in the income statement.

108

Pennon Group Plc Annual Report 2015Financial statements and shareholder information(o) Taxation including deferred tax
The tax charge for the year comprises current and deferred tax. Tax is recognised in the income statement, except to the extent that it 
relates to items recognised in the statement of comprehensive income or directly in equity. In this case the tax is also recognised in the 
statement of comprehensive income or directly in equity.

Current tax is calculated on the basis of tax laws enacted or substantively enacted at the balance sheet date. Management periodically 
evaluates tax items subject to interpretation and establishes provisions on individual tax items where in the judgement of management the 
position is uncertain.

The Group includes a number of companies, including the parent company, which are part of a tax group for certain aspects of the tax 
legislation. One of these aspects relates to group relief whereby current tax liabilities can be offset by current tax losses arising in other 
companies within the same tax group. Payment for group relief is made equal to the tax benefit and amounts are included within the 
current tax disclosures.

Deferred tax is provided in full on temporary differences between the carrying amount of assets and liabilities in the financial statements and 
the tax base, except if it arises from initial recognition of an asset or liability in a transaction, other than a business combination, that at the 
time of the transaction affects neither accounting nor taxable profit or loss. Deferred tax assets are recognised only to the extent that it is 
probable that future taxable profits will be available against which the assets can be realised. Deferred tax is determined using the tax rates 
enacted or substantively enacted at the balance sheet date, and expected to apply when the deferred tax liability is settled or the deferred 
tax asset is realised.

(p) Provisions
Provisions are made where there is a present legal or constructive obligation as a result of a past event and it is probable that there will be 
an outflow of economic benefits to settle this obligation and a reliable estimate of this amount can be made. Where the effect of the time 
value of money is material, the current amount of a provision is the present value of the expenditures expected to be required to settle 
obligations. The unwinding of the discount to present value is included as notional interest within finance costs.

The Group’s policies on specific provisions are:

i) Landfill restoration costs
Provisions for the cost of restoring landfill sites are made when the obligation arises. Where the obligation recognised as a provision gives 
access to future economic benefits, an asset in property, plant and equipment is recognised. Provisions are otherwise charged against 
profits based on the usage of void space.

ii) Environmental control and aftercare costs
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period 
thereafter. Provision for all such costs is made over the operational life of the site and charged to the income statement on the basis 
of the usage of void space at the site. Further provisions required after the operational life of a site are recognised immediately in the 
income statement.

iii) Underperforming contracts
Where the unavoidable costs of meeting a contract’s obligations exceed the economic benefits derived from that contract, the unavoidable 
costs, less revenue anticipated under the terms of the contract, are recognised as a provision and charged to the income statement. An 
impairment loss on any assets dedicated to that contract is also recognised as described in accounting policy (j). 

(q) Share capital and treasury shares
Ordinary shares are classified as equity.

Where the Company purchases the Company’s equity share capital (treasury shares) the consideration paid, including any directly 
attributable costs, is deducted from equity until the shares are cancelled or re-issued. Where such shares are subsequently re-issued, 
any consideration received, net of any directly attributable transaction costs, is included in equity.

The Group balance sheet includes the shares held by the Pennon Employee Share Trust, relating to employee share-based payments, 
which have not vested at the balance sheet date. These are shown as a deduction from shareholders’ equity until such time as they vest.

(r) Dividend distributions 
Dividend distributions are recognised as a liability in the financial statements in the period in which the dividends are approved by the 
Company’s shareholders. Interim dividends are recognised when paid; final dividends when approved by shareholders at the Annual 
General Meeting.

(s) Employee benefits
i) Retirement benefit obligations
The Group operates defined benefit and defined contribution pension schemes.

Defined benefit pension schemes
The liability recognised in the balance sheet in respect of defined benefit pension plans is the present value of the defined benefit obligation 
at the end of the year less the fair value of plan assets. If the value of a plan’s assets exceeds the present value of its obligations, the 
resulting surplus is only recognised if the Group has an unconditional right to that surplus.

The defined benefit obligation is calculated by independent actuaries who advise on the selection of Directors’ best estimates, using the 
projected unit credit method. The present value of the defined benefit obligation is determined by discounting the estimated future cash 
outflows using interest rates of high quality corporate bonds, and that have terms to maturity approximating to the terms of the related 
pension obligation. The increase in liabilities of the Group’s defined benefit pension schemes, expected to arise from employee service in 
the year, is charged against operating profit.

Changes in benefits granted by the employer are recognised immediately as past service cost in the income statement.

Actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions are charged or credited to equity in 
the statement of comprehensive income in the period in which they arise.

109

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Continued
2. Principal accounting policies Continued 

Defined contribution scheme
Costs of the defined contribution pension scheme are charged to the income statement in the year in which they arise. The Group has no 
further payment obligations once the contributions have been paid.

ii) Share-based payment
The Group operates a number of equity-settled share-based payment plans for employees. The fair value of the employee services 
required in exchange for the grant is recognised as an expense over the vesting period of the grant.

Fair values are calculated using an appropriate pricing model. Non-market-based vesting conditions are adjusted for in assumptions as to 
the number of shares which are expected to vest. 

(t) Pre-contract and development costs
Pre-contract and development costs, including bid costs are expensed as incurred, except where it is probable that the contract will be 
awarded or the development completed, in which case they are recognised as an asset which is amortised to the income statement over 
the life of the contract.

(u) Fair values
The fair value of interest rate swaps is based on the market price to transfer the asset or liability at the balance sheet date in an orderly 
transaction between market participants.

The fair values of short-term deposits, loans and overdrafts with a maturity of less than one year are assumed to approximate to their book 
values. In the case of non-current bank loans and other loans, the fair value of financial liabilities for disclosure purposes is estimated by 
discounting the future contractual cash flows at the current market interest rate available to the Group for similar financial instruments.

(v) Transfers of assets from customers
Where an item of property, plant and equipment that must be used to connect customers to the network is received from a customer, 
or where cash is received from a customer for the acquisition or construction of such an item, that asset is recorded and measured on 
initial recognition at its fair value. The credit created by the recognition of the asset is recognised in the income statement. The period 
over which the credit is recognised depends upon the nature of the service provided, as determined by the agreement with the customer. 
Where the service provided is solely a connection to the network, the credit is recognised at the point of connection. If the agreement does 
not specify a period, revenue is recognised over a period no longer than the economic life of the transferred asset used to provide the 
ongoing service.

The fair value of assets on transfer from customers is determined using a cost valuation approach allowing for depreciation.

(w) Foreign exchange
Transactions denominated in foreign currencies are translated at the exchange rate at the date of the transaction. Monetary assets and 
liabilities denominated in a foreign currency are translated at the closing balance sheet rate. The resulting gain or loss is recognised in the 
income statement.

(x) Perpetual capital securities
Perpetual capital securities are issued securities that qualify for recognition as equity. Accordingly any periodic returns are accounted for as 
dividends and recognised directly in equity and as a liability at the time the Company becomes obligated to pay the periodic return. This 
reflects the nature of the periodic returns and repayment of principal being only made at the Company’s discretion. Any associated tax 
impacts are recognised directly in equity.

(y) Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to enable a 
full understanding of the Group’s financial performance.

3. Financial risk management
(a) Financial risk factors
The Group’s activities expose it to a variety of financial risks: liquidity risk, market risk (interest rate and foreign currency risk) and credit 
risk. The Group’s treasury function seeks to ensure that sufficient funding is available to meet foreseeable needs, maintains reasonable 
headroom for contingencies and manages inflation and interest rate risk.

The principal financial risks faced by the Group relate to liquidity, interest rate and credit counterparty risk.

These risks and treasury operations are managed by the Group Director of Finance in accordance with policies established by the Board. 
Major transactions are individually approved by the Board. Treasury activities are reported to the Board and are subject to review by 
internal audit.

Financial instruments are used to raise finance, manage risk, optimise the use of surplus funds and manage overall interest rate 
performance. The Group does not engage in speculative activity.

i) Liquidity risk
The Group actively maintains a mixture of long-term and short-term committed facilities which are designed to ensure the Group has 
sufficient available funds for operations and planned expansions equivalent to at least one year’s forecast requirements at all times. Details 
of undrawn committed facilities and short-term facilities are provided in note 28.

Refinancing risk is managed under a Group policy that permits no more than 20% of Group net borrowings to mature in any financial year.

The Group and South West Water have entered into covenants with lenders. While terms vary, these typically provide for limits on gearing 
(primarily based on South West Water Limited’s Regulatory Capital Value and Viridor Limited’s EBITDA) and interest cover. 

110

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationContractual undiscounted cash flows, including interest payments, at the balance sheet date were:

Due within
1 year
 £m

Due between
1 and 2 years
£m

Due between 
2 and 5 years 
£m

Over
5 years
£m

Total 
£m

Group
31 March 2015
Non-derivative financial liabilities
Borrowings excluding finance lease liabilities 
Interest payments on borrowings 
Finance lease liabilities including interest
Trade and other payables
Guarantees
Derivative financial liabilities
Derivative contracts – net payments/ (receipts)
31 March 2014
Non-derivative financial liabilities
Borrowings excluding finance lease liabilities 
Interest payments on borrowings 
Finance lease liabilities including interest
Trade and other payables
Guarantees
Derivative financial liabilities
Derivative contracts – net payments/ (receipts)
Company
31 March 2015
Non-derivative financial liabilities
Borrowings excluding intercompany borrowings
Intercompany borrowings
Interest payments on borrowings 
Trade and other payables
Guarantees
Derivative financial liabilities
Derivative contracts – net payments
31 March 2014
Non-derivative financial liabilities
Borrowings excluding intercompany borrowings
Intercompany borrowings
Interest payments on borrowings 
Trade and other payables
Guarantees
Derivative financial liabilities
Derivative contracts – net payments

81.8
48.4
43.6
277.7
169.8

6.7

155.4
26.3
62.5
298.8
150.0

15.3

50.7
283.2
30.8
5.6
556.4

1.1

124.3
283.2
16.0
7.4
588.6

1.2

113.6
46.8
46.3
–
–

5.5

143.6
24.8
73.2
–
–

4.3

74.9
–
29.0
–
–

1.0

112.5
–
13.4
–
–

0.8

410.0
132.0
198.2
–
–

1,027.0
753.8
2,157.8
–
–

1,632.4
981.0
2,445.9
277.7
169.8

4.2

(105.4)

(89.0)

468.5
62.2
224.6
–
–

1,582.1
642.9
2,037.7
–
–

2,349.6
756.2
2,398.0
298.8
150.0

1.9

(43.8)

(22.3)

310.0
–
78.8
–
–

1.2

356.7
–
25.9
–
–

1.1

500.5
–
139.3
–
–

–

222.0
–
10.9
–
–

–

936.1
283.2
277.9
5.6
556.4

3.3

815.5
283.2
66.2
7.4
588.6

3.1

No liability is expected to arise in respect of the guarantees noted above. Guarantees are analysed in note 42. 
(ii) Market risk
The Group has a policy of maintaining at least 50% of interest-bearing liabilities at fixed rates. The Group uses a combination of fixed rate 
and index-linked borrowings and fixed rate interest swaps as cash flow hedges of future variable interest payments to achieve this policy. 
At the year-end 72% (2014 62%) of Group net borrowings were at fixed rates (including at least 50% of South West Water’s borrowings 
fixed for the period to March 2016) and 18% (2014 18%) index-linked, after the impact of financial derivatives. The notional principal 
amounts of the interest rate swaps are used to determine settlement under those swaps and are not therefore an exposure for the Group. 
These instruments are analysed in note 23.

The interest rate for index-linked debt is based upon an RPI measure, which is also used in determining the amount of income from 
customers in South West Water.

The Group has no significant interest-bearing assets upon which the net return fluctuates from market risk. Deposit interest receivable is 
expected to fluctuate in line with interest payable on floating rate borrowings. Consequently the Group’s income and cash generated from 
operations (note 38) are independent of changes in market interest rates.

For 2015 if interest rates on variable net borrowings had been on average 0.5% higher/lower with all other variables held constant, post-tax 
profit for the year and equity would have decreased/increased by £0.4 million (2014 £1.2 million), for the equity sensitivity fair value, 
derivative impacts are excluded.

For 2015 if RPI on index-linked borrowings had been on average 0.5% higher/lower with all other variables held constant, post-tax profit 
for the year and equity would have decreased/increased by £1.5 million (2014 £1.4 million).

111

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Notes to the financial statements 
Continued
3. Financial risk management Continued 

Foreign currency risk occurs at transactional and translation level from borrowings and transactions in foreign currencies. These risks are 
managed through forward contracts, which provide certainty over foreign currency risk.

iii) Credit risk
Credit counterparty risk arises from cash and cash deposits, derivative financial instruments and exposure to customers, including 
outstanding receivables. Further information on the credit risk relating to trade receivables is given in note 22.

Counterparty risk arises from the investment of surplus funds and from the use of derivative financial instruments. The Board has agreed a 
policy for managing such risk which is controlled through credit limits, counterparty approvals, and rigorous monitoring procedures. 

The Group has no other significant concentration of credit risk. The Group’s surplus funds are managed by the Group’s treasury function 
and are usually placed in short-term fixed interest deposits or the overnight money markets. Deposit counterparties must meet a credit 
rating threshold set by the Board of P1 (Moody’s) or A1 (Standard & Poor’s).

(b) Capital risk management
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to provide 
returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to minimise the cost of capital.

The Group’s policy is to have a minimum of 12 months pre-funding of projected capital expenditure. At 31 March 2015 the Group had 
cash and facilities, excluding restricted funds, of over £1.5 billion, meeting this objective.

In order to maintain or adjust the capital structure, the Group seeks to maintain a balance of returns to shareholders through dividends and 
an appropriate capital structure of debt and equity for each business segment and the Group.

The Group monitors capital on the basis of the gearing ratio. This ratio is calculated as net borrowings divided by total capital. Net 
borrowings are analysed in note 39 and calculated as total borrowings less cash and cash deposits. Total capital is calculated as total 
shareholders’ equity plus net borrowings.

The gearing ratios at the balance sheet date were:

Net borrowings (note 39)

Total equity

Total capital

Gearing ratio

2015 
£m

2,197.1

1,354.1

3,551.2

61.9%

2014 
£m

2,194.0

1,197.6

3,391.6

 64.7%

South West Water Limited is also monitored on the basis of the ratio of its net borrowings to Regulatory Capital Value. Ofwat’s optimum 
range for the K5 (2010-2015) regulatory period for gearing was 55%-65% and for K6 (2015-2020) Ofwat’s optimum gearing is set 
at 62.5%.

Regulatory Capital Value 

Net borrowings 

Net borrowings/Regulatory Capital Value 

2015 
£m

2,928.0

1,817.5

62.1%

2014 
£m

2,958.8

1,645.7

 55.6%

The Group has entered into covenants with lenders and, while terms vary, these typically provide for limits on gearing and interest cover.

The Group has been in compliance with its covenants during the year.

(c) Determination of fair values
The Group uses the following hierarchy for determining the fair value of financial instruments by valuation technique:

•  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1)

•  inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or 

indirectly (that is, derived from prices) (level 2)

•  inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3).

The Group’s financial instruments are valued principally using level 2 measures as analysed in note 23.

The fair value of financial instruments not traded in an active market (for example over-the-counter derivatives) is determined by using 
valuation techniques. A variety of methods and assumptions are used based on market conditions existing at each balance sheet 
date. Quoted market prices or dealer quotes for similar instruments are used for long-term debt. Other techniques, such as estimated 
discounted cash flows, are used to determine fair value for the remaining financial instruments. The fair value of interest rate swaps is 
calculated as the present value of the estimated future cash flows.

The carrying values, less impairment provision, of trade receivables and payables are assumed to approximate to their fair values. The fair 
value of financial liabilities, principally environmental provisions, is calculated as the present value of the estimated future cash flows.

112

Pennon Group Plc Annual Report 2015Financial statements and shareholder information4. Critical accounting judgements and estimates
The Group’s principal accounting policies are set out in note 2. Management is required to exercise significant judgement and make use 
of estimates and assumptions in the application of these policies. Estimates are based on factors including historical experience and 
expectations of future events that management believe to be reasonable. However, given the judgemental nature of such estimates, actual 
results could be different from the assumptions used.

Impairment of non-financial assets and goodwill
In order to determine whether impairments are required, the Group estimates the recoverable amount of an individual asset or assets 
grouped at the lowest level for which there are separately identifiable cash flows (cash generating units). For the purposes of assessing 
impairment of goodwill, the waste management segment is considered an integrated business and this is the lowest level to which goodwill 
is allocated, monitored and tested by management.

Impairment calculations are based on projections of future cash flows for the cash generating unit and the use of a terminal value to 
incorporate expectations of growth after the period covered by specific plans. The cash flows are discounted by the weighted average cost 
of capital appropriate to the business activity which is reviewed on an annual basis.

If the cash flow or discount rate assumptions were to change because of market conditions, the level of impairment could be different and 
could result in the impairment being increased or reversed, in part or in full, at a future date. 

The principal assumptions used to assess impairment are set out in notes 15 and 17.

Impairment of intangible assets
The Group records all assets and liabilities acquired in business acquisitions, including goodwill, at fair value. Intangible assets which have 
an indefinite useful life, principally goodwill, are assessed at least annually for impairment.

The initial goodwill recorded and subsequent impairment analysis require management to make estimations of future cash flows, terminal 
values and an assessment of the long-term pre-tax discount rate to be applied to those cash flows which reflects an assessment of the 
cost of capital of the cash generating unit.

Environmental and landfill restoration provisions
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period 
thereafter. The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site to site. Key 
factors are the type of waste, the speed at which it decomposes, the volume of leachate requiring treatment and regulatory requirements 
specific to the site. The amounts expected to be incurred are based on landfill site operating lives, taking account of the anticipated decline 
in landfill activity. 

The provisions are based on latest assumptions reflecting recent historic data and future cost estimates.

The provisions are recognised in the financial statements at the net present value of the estimated future expenditure required to settle the 
Group’s obligations. A discount rate is applied to recognise the time value of money and is unwound over the life of the provision. This is 
included in the income statement as a financial item within finance costs. 

As at 31 March 2015 the Group’s environmental and landfill restoration provisions were £193.0 million (2014 £190.5 million) (note 32).

Where a restoration provision gives access to future economic benefits, an asset is recognised and depreciated in accordance with the 
Group’s depreciation policy. As at 31 March 2015 these assets had a net book value of £17.9 million (2014 £20.8 million) (note 17).

Retirement benefit obligations
The Group operates defined benefit pension schemes for which actuarial valuations are carried out as determined by the trustees at 
intervals of not more than three years. The last such valuation of the main scheme was as at 31 March 2013.

The pension cost and liabilities under IAS 19 are assessed in accordance with Directors’ best estimates using the advice of an independent 
qualified actuary and assumptions in the latest actuarial valuation. The assumptions are based on member data supplied to the actuary 
and market observations for interest rates and inflation, supplemented by discussions between the actuary and management. The mortality 
assumption uses a scheme-specific calculation based on CMI 2013 actuarial tables with an allowance for future longevity improvement. 
The principal assumptions used to measure schemes’ liabilities, sensitivities to changes in those assumptions and future funding 
obligations are set out in note 30.

Taxation
The Group current income tax provision of £52.2 million (note 27) reflects management’s judgement of the amount of tax payable for fiscal 
years with open tax computations where liabilities remain to be agreed with HM Revenue & Customs. Management periodically evaluates 
items detailed in tax returns where the tax treatment is subject to interpretation. The Group establishes provisions for individual tax items 
where the tax position is assessed as uncertain. 

Service concession arrangements
Consideration from public sector entities for the operation of waste management service concessions is treated as contract receivables 
or other intangible assets, depending upon the right to receive cash from the asset. Consideration relating to contract receivables is 
split between profit on the construction of assets, operation of the service and provision of finance recognised as interest receivable. 
Management’s allocation between these three elements is assessed to reflect external market conditions according to the type of 
service provided.

113

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Continued
4. Critical accounting judgements and estimates Continued 

Landfill costs
The estimation of landfill reserves is of particular importance in assessing landfill costs since the projected cost of a landfill site is 
depreciated over its estimated operational life taking into account the usage of void space and gas production at the site post-closure. In 
estimating the operational life of a landfill site, consideration is given to the expected ongoing decline in the landfill market. Where Viridor 
plans or has constructed a competing energy recovery facility at certain existing landfill sites, the void which consequently is no longer 
expected to be used is excluded from the calculation of operational life. The estimates of landfill reserves are regularly reviewed and 
updated during the financial year for usage and other events (for example site extensions). Estimates are also subject to physical review by 
external advisers.

A number of factors impact on the depreciation of landfill reserves including the available void space, future capital expenditure and 
operating costs. The assumptions are revised as these factors change.

The estimate of gas production at landfill sites post-closure reduces the depreciation of landfill reserves. An assessment is undertaken for 
individual sites of the historic profile of gas production during landfilling activity and the projected generation post-closure according to the 
type of waste contained in the landfill and expected profile of gas production over time.

Revenue recognition
The Group recognises revenue at the time of delivery of services. Payments received in advance of services delivered are recorded as 
a liability.

South West Water raises bills and recognises revenue in accordance with its entitlement to receive revenue in line with the limits established 
by the Periodic Review price-setting process. For water and wastewater customers with water meters, revenue recognised is dependent 
upon the volume supplied including an estimate of the sales value of units supplied between the date of the last meter reading and the 
year-end. Estimated usage is based on historic data, judgement and assumptions.

Viridor estimates income from certain contractual revenue streams based on tonnages, cost and historic data which are dependent on 
agreement with the customer after the delivery of the service. 

Provision for doubtful debts
At the balance sheet date each subsidiary evaluates the collectability of trade receivables and records provisions for doubtful debts based 
on experience including comparisons of the relative age of accounts and consideration of actual write-off history. 

The actual level of debt collected may differ from the estimated levels of recovery. As at 31 March 2015 the Group’s current trade 
receivables were £282.5 million, against which £86.8 million had been provided for impairment (note 22). 

Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to enable a 
full understanding of the Group’s financial performance.

114

Pennon Group Plc Annual Report 2015Financial statements and shareholder information5. Segmental information
Operating segments are reported in a manner consistent with internal reporting provided to the Chief Operating Decision-Maker, which has 
been identified as the Pennon Group Plc Board. 

The water and wastewater business comprises the regulated water and wastewater services undertaken by South West Water Limited. 
The waste management business is the renewable energy, recycling and waste management services provided by Viridor Limited. Segment 
assets include goodwill and other intangible assets, property, plant and equipment, inventories, trade and other receivables and cash and 
cash deposits. Segment liabilities comprise operating liabilities and exclude taxation. The other segment liabilities include the Company’s 
financing arrangements and Group taxation liabilities. Capital expenditure comprises additions to property, plant and equipment, including 
additions resulting from acquisitions through business combinations.

Revenue

Water and wastewater 

Waste management 

Other 

Less intra-segment trading* 

Segment result  
Operating profit/(loss) before depreciation, amortisation and exceptional items (EBITDA)

Water and wastewater 

Waste management 

Other 

Operating profit/(loss) before exceptional items

Water and wastewater 

Waste management 

Other 

Profit before tax and exceptional items

Water and wastewater 

Waste management 

Other 

Profit/(loss) before tax 

Water and wastewater 

Waste management 

Other 

2015 
£m

522.2

835.9

10.9

(11.8)

2014 
£m

520.0

802.0

11.2

(12.0)

1,357.2

1,321.2

331.3

80.4

(0.7)

411.0

225.4

21.6

(0.4)

246.6

167.9

27.7

15.1

210.7

179.7

 1.0

16.3

197.0

330.9

76.3

0.1

407.3

227.0

30.2

0.3

257.5

162.5

27.6

17.2

207.3

162.5

 (21.0)

17.2

158.7

*  Intra-segment transactions between and to different segments is under normal market-based commercial terms and conditions. Intra-segment revenue of the 

other segment is at cost.

115

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Continued
5. Segmental information Continued 

Water and 
wastewater
£m

Waste 
management 
£m

Other
£m

Eliminations
£m

Group 
£m

Balance sheet

31 March 2015

Assets (excluding investments in joint ventures) 

3,067.7

1,828.7

1,779.6

(1,268.3)

5,407.7

Investments in joint ventures 

–

0.1

–

–

0.1

Total assets 

Liabilities 

Net assets 

31 March 2014

3,067.7

1,828.8

1,779.6

(1,268.3)

5,407.8

(2,359.2)

(1,413.4)

(1,549.4)

1,268.3

(4,053.7)

708.5

415.4

230.2

–

1,354.1

Assets (excluding investments in joint ventures) 

3,051.5

1,659.6

1,472.5

(1,200.7)

4,982.9

Investments in joint ventures 

–

0.1

–

–

0.1

Total assets 

Liabilities 

Net assets

3,051.5

1,659.7

1,472.5

(1,200.7)

4,983.0

(2,215.8)

(1,377.5)

(1,392.8)

1,200.7

(3,785.4)

835.7

282.2

79.7

–

1,197.6

Segment liabilities of the water and wastewater and waste management segments comprise operating liabilities. The other segment 
liabilities include the Group taxation liabilities.

Notes

Water and 
wastewater
£m

Waste 
management
£m

Other
£m

Group 
£m

7

17

7

7

8

8

7

17

7

7

8

8

–

145.1

105.9

–

2.8

60.3

–

141.6

103.9

–

3.0

67.5

2.7

156.3

56.1

24.3

30.6

14.0

2.7

219.1

43.4

42.9

18.8

12.0

–

–

(0.3)

–

10.6

10.5

–

0.1

(0.2)

–

21.5

17.7

2.7

301.4

161.7

24.3

44.0

84.8

2.7

360.8

147.1

42.9

43.3

97.2

Other information

31 March 2015

Amortisation of other intangible assets 

Capital expenditure 

Depreciation 

Impairment

Finance income 

Finance costs 

31 March 2014

Amortisation of other intangible assets 

Capital expenditure 

Depreciation 

Impairment

Finance income 

Finance costs 

116

Pennon Group Plc Annual Report 2015Financial statements and shareholder information 
 
Geographic analysis of revenue based on location of customers

Revenue

United Kingdom 

Rest of European Union 

China

Rest of World 

2015 
£m

2014 
£m

1,317.6

1,265.2

10.4

25.3

3.9

13.1

35.8

7.1

1,357.2

1,321.2

The Group’s country of domicile is the United Kingdom and is the country in which it generates the majority of its revenue. The Group’s 
non-current assets are all located in the United Kingdom.

6. Exceptional items
Exceptional items are those that in the Directors’ view are required to be separately disclosed by virtue of their size or incidence to enable a 
full understanding of the Group’s financial performance. 

Operating credits/ (costs) 

Pension costs – past service (a)

Environmental provisions (b)

Underperforming contracts (c)

Impairment of property, plant and equipment (d)

Total net operating costs

Tax credit arising on exceptional items

Net exceptional charge 

Notes

30

32

32

17

9

2015 
£m

14.9

6.7

(11.0)

(24.3)

(13.7)

2.7

(11.0)

2014 
£m

–

(5.7)

–

(42.9)

(48.6)

8.9

(39.7)

(a)  During the year an exceptional credit was recognised relating to changes made to the Group’s defined benefit scheme. Changes 

implemented during the year capped pensionable pay for active members, reducing past service cost.

(b)  Landfill environmental provisioning has been reassessed £6.7 million lower reflecting lower expected restoration and aftercare costs, 

partly offset by a reduction in discount rate.

(c)  A small number of contracts have been assessed as underperforming. On this basis a provision of £11.0 million has been established.

(d)  The profitability of a small number of landfill energy sites has been impacted by higher than anticipated site costs and lower than 
expected volumes due to site specific circumstances. As a result, a net exceptional impairment charge of £24.3 million has been 
recognised to write down the carrying value of landfill energy property, plant and equipment. Included in the net charge are impairment 
reversals of £9.2 million.

117

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Continued
7. Operating costs

Manpower costs 

Raw materials and consumables 

Other operating expenses include: 

Notes

13

2015
£m

149.4

103.8

2014 
£m

161.4

111.6

Profit on disposal of property, plant and equipment

(3.7)

(4.2)

Operating lease rentals payable:

  – Plant and machinery 

  – Property 

Research and development expenditure 

Trade receivables impairment

Depreciation of property, plant and equipment:

  – Owned assets 

  – Under finance leases 

  – Impairment of property, plant and equipment 

Amortisation of other intangible assets 

Fees payable to the Company’s auditors in the year were:

Fees payable to the Company’s auditors and its associates for the audit of parent Company
and consolidated financial statements

Fees payable to the Company’s auditors and its associates for other services:

The audit of Company’s subsidiaries

Audit related assurance services

Tax advisory services

Corporate finance services

Other non-audit services 

Total fees

Fees payable to the Company’s auditors in respect of Pennon Group pension schemes:

Audit

22

16

15.7

9.2

0.1

12.8

13.2

8.4

0.1

10.2

125.6

109.2

36.1

24.3

2.7

2015 
£000

75

471

–

–

–

57

603

17

37.9

42.9

2.7

2014 
£000

136

527

303

99

843

409

2,317

19

Expenses reimbursed to the auditors in relation to the audit of the Group were £40,000 (2014 £45,000).

A description of the work of the Audit Committee is set out in its report on pages 62 to 66 which includes an explanation of how the 
auditors’ objectivity and independence are safeguarded when non-audit services are provided by the auditors’ firm.

118

Pennon Group Plc Annual Report 2015Financial statements and shareholder information8. Net finance costs

Cost of servicing debt

Bank borrowing and overdrafts 

Interest element of finance lease rentals 

Other finance costs 

Interest receivable

Interest receivable on shareholder loans to 
joint ventures

Other finance income

Investment income received 

Fair value losses on derivative financial 
instruments providing commercial hedges

Notional interest

Interest receivable on service 
concession arrangements

Retirement benefit obligations

Unwinding of discounts in provisions

Net gains on non-designated derivative 
financial instruments

Finance 
cost
£m

Notes

2015

Finance 
income
£m

(32.2)

(32.9)

(6.5)

–

–

(71.6)

–

–

–

–

(2.7)

(10.5)

(13.2)

–

(84.8)

30

–

–

–

11.3

11.4

22.7

–

–

–

–

–

13.5

7.8

44.0

Finance 
cost
£m

2014

Finance 
income
£m

(32.5)

(35.8)

(4.9)

–

–

–

–

–

5.3

9.8

Total
£m

(32.2)

(32.9)

(6.5)

11.3

11.4

Total
£m

(32.5)

(35.8)

(4.9)

5.3

9.8

(48.9)

(73.2)

15.1

(58.1)

–

–

–

(2.7)

(10.5)

0.3

7.8

–

11.3

11.3

(10.7)

(10.7)

–

(4.0)

(9.3)

(13.3)

–

–

(10.7)

11.3

0.6

8.5

–

–

8.5

8.4

8.5

 (4.0)

(9.3)

(4.8)

8.4

(40.8)

(97.2)

43.3

(53.9)

13.5

13.5

Other finance income received last year reflects enhanced yields from investment income received on short-term deposits held, partially 
offset by fair value losses on derivative financial instruments which provided commercial hedges against these short-term structured 
deposits. These transactions commenced and matured during the year.

In addition to the above, finance costs of £22.5 million (2014 £21.8 million) have been capitalised on qualifying assets included in property, 
plant and equipment and other intangible assets.

9. Taxation

Before 
exceptional 
items 
2015 
£m

Exceptional 
items 
(Note 6) 
2015 
£m

Notes

Analysis of charge in year

Current tax charge

Deferred tax – other 

Deferred tax arising on change of rate of 
corporation tax

Total deferred tax charge/ (credit)

31

Tax charge for year 

39.2

18.2

–

18.2

57.4

0.6

(3.3)

–

(3.3)

(2.7)

Before 
exceptional 
items  
2014 
£m

Exceptional 
items 
(Note 6)
2014
£m

35.3

14.3

–

(10.2)

Total 
2015 
£m

39.8

14.9

Total
2014
£m

35.3

4.1

–

 (40.1)

1.3

 (38.8)

14.9

54.7

(25.8)

9.5

(8.9)

(8.9)

(34.7)

0.6

UK corporation tax is calculated at 21% (2014 23%) of the estimated assessable profit for the year.
UK corporation tax is stated after release of prior year current tax credits of £5.5 million (2014 £16.5 million) and a prior year deferred tax 
charge of £9.7 million (2014 £12.1 million).
The 2014 deferred tax credit includes a credit of £38.8 million reflecting a reduction in the rate of UK corporation tax. 

119

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
Notes to the financial statements 
Continued
9. Taxation Continued 

The tax for the year differs from the theoretical amount which would arise using the standard rate of corporation tax in the UK (21%) from:

Profit before tax 

Profit before tax multiplied by the standard rate of UK corporation tax of 21% (2014 23%) 

Effects of:

Expenses not deductible for tax purposes 

Other

Change in rate of corporation tax

Adjustments to tax charge in respect of prior years 

Tax charge for year 

2015 
£m

197.0

41.4

9.2

(0.1)

–

4.2

54.7

The average applicable tax rate for the year before exceptional items was 27% (2014 5%).

In addition to the amounts recognised in the income statement the following tax charges and credits were also recognised:

Amounts recognised directly in other comprehensive income

Deferred tax (credit)/charge on defined benefit pension schemes 

Deferred tax (credit)/charge on cash flow hedges

Amounts recognised directly in equity 

Deferred tax credit on share based payments

Current tax credit on perpetual capital securities periodic return

10. Profit of the parent company

2015 
£m

(0.4)

(5.7)

–

(4.3)

2014 
£m

158.7

36.5

7.5

(0.2)

(38.8)

(4.4)

0.6

2014
£m

10.2

7.0

(0.5)

(4.7)

Profit attributable to ordinary shareholders’ equity dealt with in the accounts of the parent company 

2015 
£m

300.1

2014
£m

157.9

As permitted by Section 408 of the Companies Act 2006, no income statement or statement of comprehensive income is presented for 
the Company.

11. Earnings per share
Basic earnings per share are calculated by dividing the earnings attributable to ordinary shareholders by the weighted average number of 
ordinary shares outstanding during the year, excluding those held in the employee share trust (note 36), which are treated as cancelled.

For diluted earnings per share, the weighted average number of ordinary shares in issue is adjusted to include all dilutive potential ordinary 
shares. The Group has two types of dilutive potential ordinary shares – those share options granted to employees where the exercise price 
is less than the average market price of the Company’s ordinary shares during the year; and the contingently issuable shares under the 
Group’s Performance and Co-investment Plan and the deferred shares element of the Annual Incentive Bonus Plan, to the extent that the 
performance criteria for vesting of the awards are expected to be met. 

The weighted average number of shares and earnings used in the calculations were:

Number of shares (millions)

For basic earnings per share 

Effect of dilutive potential ordinary shares from share options 

For diluted earnings per share 

2015 

2014 

390.9

1.8

392.7

367.4

1.7

369.1

120

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationBasic and diluted earnings per share 
Earnings per ordinary share before exceptional items and deferred tax are presented as the Directors believe that this measure provides a 
more useful comparison on business trends and performance, since deferred tax reflects distortive effects of changes in corporation tax 
rates and the level of long-term capital investment. Earnings per share have been calculated:

2015

2014

Profit
after tax
 £m 

Earnings per share
Diluted
Basic
p
p 

Profit
after tax
 £m 

Earnings per share
Diluted
Basic
p
p 

Statutory earnings 

126.3

32.3

32.2

142.5

Deferred tax charge/ (credit) before exceptional items

Exceptional items (net of tax)

18.2

11.0

4.7

2.8

4.6

2.8

(25.8)

39.7

Earnings before exceptional items and deferred tax

155.5

39.8

39.6

156.4

38.8

(7.0)

10.8

42.6

12. Dividends

Amounts recognised as distributions to ordinary equity holders in the year:

Interim dividend paid for the year ended 31 March 2014: 9.39p (2013 8.76p) per share 

Final dividend paid for the year ended 31 March 2014: 20.92p (2013 19.70p) per share 

Proposed dividends

Proposed interim dividend for the year ended 31 March 2015: 9.98p per share

Proposed final dividend for the year ended 31 March 2015: 21.82p per share

2015 
£m

34.8

82.2

117.0

39.8

89.7

129.5

38.6

(7.0)

10.8

42.4

2014 
£m

31.9

72.0

103.9

The proposed interim and final dividends have not been included as liabilities in these financial statements.

The proposed interim dividend for 2015 was paid on 2 April 2015 and the proposed final dividend is subject to approval by shareholders at 
the Annual General Meeting.

13. Employment costs

Wages and salaries 

Social security costs 

Pension costs 

Share-based payments 

Exceptional items

Total employment costs 

Charged:

  Manpower costs (excluding exceptional items) – consolidated income statement

  Exceptional items

  Capital schemes – property, plant and equipment

Total employment costs 

Notes

30

33

6, 30

6

2015 
£m

143.9

13.8

17.9

3.5

(14.9)

164.2

164.3

(14.9)

14.8

164.2

2014 
£m

134.3

13.1

20.2

3.3

–

170.9

161.4

–

9.5

170.9

Details of Directors’ emoluments are set out in note 14. There are no personnel, other than Directors, who as key management exercise 
authority and responsibility for planning, directing and controlling the activities of the Group.

121

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
13. Employment costs Continued

Employees (average full time equivalent number)

The average monthly number of employees (including Executive Directors) was:

Water and wastewater 

Waste management 

Other 

Group totals 

The total number of employees at 31 March 2015 was 4,590 (2014 4,498).

14. Directors’ emoluments

Executive Directors:

  Salary 

  Performance-related bonus paid or payable 

  Share-based payments 

  Other emoluments, including payments in lieu of pension provision 

Non-executive Directors 

2015 

2014

1,408

3,101

49

4,558

1,356

3,044

51

4,451

2015 
£000

2014 
£000

1,119

1,121

382

750

327

506

400

997

501

480

3,084

3,499

The cost of share-based payments represents the amount charged to the income statement, as described in note 33.

The aggregate gains on vesting of Directors’ share-based awards amounted to a total of £642,000 (2014 £1,576,000).

Total gains made by Directors on the exercise of share options were nil (2014 £1,000).

Total emoluments include £1,359,000 (2014 £1,599,000) payable to Directors for services as directors of subsidiary undertakings.

At 31 March 2015 one Director (2014 nil) is accruing retirement benefits under defined benefit pension schemes in respect of which the 
Group contributed £5,000 (2014 nil). 

At 31 March 2015 one Director (2014 one) is a member of the Group’s defined contribution pension scheme in respect of which the Group 
contributed £49,700 (2014 £25,550).

At 31 March 2015 three Directors (2014 three) receive payments in lieu of full pension provision.

More detailed information concerning Directors’ emoluments (including pensions and the highest paid Director) and share interests is 
shown in the Directors’ remuneration report on pages 72 to 92.

122

Pennon Group Plc Annual Report 2015Financial statements and shareholder information15. Goodwill

Cost:

At 1 April 2013

At 31 March 2014

At 31 March 2015

Carrying amount:

At 1 April 2013

At 31 March 2014

At 31 March 2015

£m

339.3

339.3

339.3

339.3

339.3

339.3

Goodwill acquired in a business combination is allocated at acquisition to the cash generating unit (CGU) expected to benefit from that 
business combination. All of the carrying amount of goodwill is allocated to the waste management segment and this is the lowest level at 
which goodwill is monitored and tested.

Impairment testing of goodwill 
The Group tests goodwill for impairment annually, or more frequently if there are any indications that impairment may have arisen. 
The recoverable amount of the waste management segment, to which goodwill is allocated, is determined based on value-in-use 
calculations which, under IAS 36 “Impairment of Assets”, require the use of base cash flow projections that reflect reasonable and 
supportable assumptions with specific restrictions on the estimates to be used. These include limitations on reflecting cash flows to 
take account of future cost restructuring, or improvement or enhancement of asset performance. Uncommitted projects are excluded. 
Discount rates are required to be derived independently of the Group’s capital structure and reflect management’s prudent estimate of a 
rate that investors would require if they were to choose a similar investment.

The base cash flow projections have been derived by prudently adjusting key assumptions underlying the Group’s detailed budget and 
strategic plan projections. These cover a period of seven years and are prepared as part of the annual planning cycle. This period is 
believed to lead to a more realistic estimate of future cash flows than five years. 

These plans are based on detailed market-by-market forecasts of projected volumes, prices and costs for each business activity. 
These forecasts reflect, on an individual operational site basis, numerous assumptions and estimates. The key assumptions include 
anticipated changes in market size and volumes; recyclate prices; energy selling prices; gate fees; the level of future landfill tax; and cost 
inflation. Management has determined the value assigned to each assumption based on historical experience, market surveys, industry 
analysis and current legislation. For business activities with an indefinite life a terminal growth rate has been used. 

The key assumptions which management has applied to the cash flow projections include:

Assumption

Discount rate 

Pre-tax discount rates used range from 7.5% to 10%  
(across the segment’s business activities).

Long-term growth rates

0.5% applied to overheads beyond the period of the 
detailed projections.

2.5% applied to other cash flows beyond the period  
of the detailed projections.

Basis for assumption

Discount rates have been determined based on an estimate of the 
waste management segment’s weighted average cost of capital 
adjusted for the different risk profiles of the segment’s business 
activities to the extent that the cash flows have not already been 
adjusted. Investments in joint ventures reflect an expected equity 
return only.

Ongoing efficiencies and benefits from economies of scale.

Based on forecasts of growth in waste management markets and the 
UK economy.

Using management’s cash flow projections on the above basis, the value-in-use of the waste management business exceeds the carrying 
amount by £561 million (‘headroom’). The headroom relative to the Company’s investment in the waste management business (note 20) is 
£320 million. A reasonably possible change, with all other variables held constant, of a 0.5% increase in discount rates, or a 1.5% increase 
in long-term real growth rate of overheads, or a 0.5% reduction in the long-term growth rate of other cash flows, or a 5.0% reduction in 
overall net cash flows would reduce headroom by £151 million, £46 million, £49 million and £108 million respectively. 

123

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Continued
16. Other intangible assets

Acquired intangible assets

Cost:

At 1 April 2013

Additions

At 31 March 2014

Additions

At 31 March 2015

Accumulated amortisation:

At 1 April 2013

Charge for year 

At 31 March 2014

Charge for year 

At 31 March 2015

Carrying amount:

At 1 April 2013

At 31 March 2014

At 31 March 2015 

Service 
concession 
arrangements
£m

Customer 
contracts 
£m

Patents
£m

Total 
£m

–

19.6

19.6

28.5

48.1

–

–

–

–

–

–

19.6

48.1

32.7 

–

32.7

–

32.7

19.1

2.7

21.8

2.7

24.5

13.6 

10.9

8.2

0.2 

–

0.2

–

0.2

0.1

–

0.1

–

0.1

0.1 

0.1

0.1

32.9

19.6

52.5

28.5

81.0

19.2

2.7

21.9

2.7

24.6

13.7

30.6

56.4

Service concession arrangements, once available for use, are amortised over the useful life of each contract. The average remaining life, 
once in use, is 25 years (2014 25 years).

Customer contracts are amortised over the useful life of each contract which at acquisition ranged between two and 15 years. 
The weighted average remaining life is three years (2014 four years).

Patents are amortised over their estimated useful lives which at acquisition was 13 years. The average remaining life is three years (2014 
four years).

The carrying values of other intangible assets are reviewed annually or when events or changes in circumstance indicate that the carrying 
amounts may not be fully recoverable.

The principal assumptions used to assess impairment are set out in note 17.

During the year borrowing costs of £1.4 million have been capitalised on qualifying assets, at an average rate of 4.1%.

124

Pennon Group Plc Annual Report 2015Financial statements and shareholder information17. Property, plant and equipment

Land and 
buildings  
£m

Infrastructure
assets
£m

Operational 
properties
£m

Fixed and mobile 
plant, vehicles  
and computers
£m

Landfill 
restoration
£m

Construction
in progress
£m

Total  
£m

Group

Cost:

At 1 April 2013

Additions 

Assets adopted at fair value

Grants and contributions 

Disposals

Transfers/reclassifications 

461.5

16.8

–

–

–

3.6

1,570.7

633.0

1,551.2

63.4

528.4

4,808.2

13.8

1.2

5.9

(1.6)

(1.2)

21.0

–

–

(0.4)

7.5

30.8

0.1

–

(23.6)

64.0

–

–

–

–

–

298.2

360.8

–

–

–

6.0

(1.6)

(25.2)

(96.1)

–

At 31 March 2014

481.9

1,608.6

641.3

1,622.5

63.4

730.5

5,148.2

Additions 

Assets adopted at fair value

Grants and contributions 

Disposals

Transfers/reclassifications 

9.7

–

–

(0.5)

2.6

11.5

3.5

6.9

(1.8)

(1.2)

17.5

–

–

(0.1)

4.9

34.8

0.1

–

(25.6)

519.8

At 31 March 2015

493.7

1,641.5

649.6

2,151.6

–

–

–

–

4.0

67.4

241.9

301.4

–

–

–

(536.8)

7.0

(1.8)

(27.4)

12.0

435.6

5,439.4

Accumulated depreciation:

At 1 April 2013

Charge for year 

Impairment charge for the year

Disposals 

At 31 March 2014

Charge for year 

Impairment charge for the year

Disposals 

259.9

156.0

191.9

893.9

27.9

13.1

39.8

–

312.8

22.7

–

(0.2)

23.8

12.0

–

(1.2)

–

(0.4)

178.6

203.5

23.9

11.7

–

(1.2)

–

(0.1)

90.8

(2.0)

(22.4)

960.3

98.7

24.3

(23.9)

9.6

5.1

–

42.6

6.9

–

–

At 31 March 2015

335.3

201.3

215.1

1,059.4

49.5

–

–

–

–

–

–

–

–

–

1,529.6

149.3

42.9

(24.0)

1,697.8

163.9

24.3

(25.4)

1,860.6

Net book value:

At 1 April 2013

At 31 March 2014

At 31 March 2015 

201.6

169.1

158.4

1,414.7

1,430.0

1,440.2

441.1

437.8

434.5

657.3

662.2

1,092.2

35.5

20.8

17.9

528.4

3,278.6

730.5

3,450.4

435.6

3,578.8

Of the total depreciation charge of £163.9 million (2014 £149.3 million), £1.3 million (2014 £1.4 million) has been charged to capital 
projects, £0.9 million (2014 £0.8 million) has been offset by deferred income and £161.7 million (2014 £147.1 million) has been charged 
against profits.

Asset lives and residual values are reviewed annually.

During the year borrowing costs of £21.1 million (2014 £21.8 million) have been capitalised on qualifying assets, at an average borrowing 
rate of 4.1%.

125

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Continued
17. Property, plant and equipment Continued

Impairment testing for property, plant and equipment and other intangible assets
Property, plant and equipment and finite lived intangible assets are reviewed for impairment when any indicators of impairment are 
identified. Most of the individual assets do not generate independent cash flows and as a result, for the purposes of impairment reviews, 
the assets are grouped into cash generating units (CGUs). The CGUs of the waste management segment comprise individual sites which 
constitute the smallest identifiable group of assets that generate cash inflows that are largely independent of the cash inflows from other 
assets or group of assets. 

The carrying value of these individual sites is compared to the recoverable amount of the CGUs, which is based predominantly on 
value-in-use. Value-in-use calculations use the same base cash flow projections used for testing goodwill (note 15) and are derived by 
adjusting the Group’s detailed budget and strategic plan which cover a period of seven years and are approved by the Board annually. The 
key assumptions are the same as for the impairment testing of goodwill (note 15). 

For certain CGUs the recoverable amount is determined by reference to the fair value less costs to sell of the underlying assets using 
external and internal valuations of property and equipment and management’s estimate of disposal costs.

Net impairment charges of £24.3 million (2014 £42.9 million) for property, plant and equipment has been identified in the waste 
management segment relating to CGUs in landfill activities, reflecting higher than anticipated landfill energy site costs and lower than 
expected volumes due to site specific circumstances. Included in the net charge are impairment reversals of £9.2 million. 

The total recoverable value of CGUs impaired in the year, including cash flows from both assets and liabilities, is below zero (2014 below 
zero). The total recoverable value of CGUs where there has been an impairment reversal in the year is £16.0 million.

For the purposes of disclosing the results of the impairment review the CGUs have been grouped together by business activity as each 
CGU within a business activity exhibits a similar risk profile. The key assumptions in the Group’s detailed budget and strategic plan are the 
same as those used for testing goodwill (note 15). The assumptions applied to these cash flow projections are:

Assumption

Discount rate

The pre-tax discount rate used for landfill is 9%.

Basis for assumption

Discount rates have been determined based on an estimate of the waste 
management segment’s weighted average cost of capital adjusted for the 
different risk profiles of the segment’s business activities to the extent that the 
cash flows have not already been adjusted. 

Long-term growth rates

0.5% applied to overheads beyond the period of the 
detailed projections.

2.5% applied to other cash flows beyond the strategic plan 
period up to the end of the life of the assets on projected 
volumes. 

Ongoing efficiencies and benefits from economies of scale.  

Based on forecasts of growth in waste management markets and  
the UK economy.

Using management cash flow projections, a 1.5% increase in real long-term growth rate of overheads, or a 0.5% increase in discount rate, 
or a 0.5% reduction in the long-term growth rate of other cash flows, or a 5% reduction in overall net cash flows, with all other variables 
held constant, would not have a material impact on the impairment charge. 

126

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationAssets held under finance leases included above were:

Cost:

At 31 March 2014

At 31 March 2015 

Accumulated depreciation:

At 31 March 2014 

At 31 March 2015 

Net book amount:

At 31 March 2014 

At 31 March 2015

Company

Cost:

At 1 April 2013

Additions 

Disposals

At 31 March 2014

Additions 

Disposals

At 31 March 2015

Accumulated depreciation:

At 1 April 2013

Charge for year

Disposals

At 31 March 2014

Charge for year

Disposals

At 31 March 2015

Net book value:

At 1 April 2013

At 31 March 2014

At 31 March 2015

Asset lives and residual values are reviewed annually.

Infrastructure
assets
£m

Operational 
properties
£m

Fixed and mobile 
plant, vehicles  
and computers 
£m

Construction
in progress
£m

357.0

398.0

41.9

47.4

315.1

350.6

465.2

422.3

112.8

96.9

352.4

325.4

421.3

492.3

200.9

210.1

220.4

282.2

0.2

1.1

–

–

0.2

1.1

Total
£m

1,243.7

1,313.7

355.6

354.4

888.1

959.3

Fixed and mobile plant, 
vehicles and computers
£m 

0.4

0.1

(0.2)

0.3

0.1

(0.1)

0.3

0.2

0.1

(0.2)

0.1

0.1

–

0.2

0.2

0.2

0.1

127

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
18. Financial instruments by category
The accounting policies for financial instruments have been applied to the line items:

Derivatives 
used for fair 
value hedging
£m

Fair value
Derivatives 
used for cash 
flow hedging
£m

Amortised cost

Derivatives 
deemed held 
for trading
£m

Loans and 
receivables
£m

Trade 
receivables and 
trade payables
£m

Notes

22

19,22

23

25

28

23

26

22

19,22

23

25

28

23

26

Group 

31 March 2015

Financial assets

Trade receivables 

Other receivables

Derivative financial instruments 

Cash and cash deposits 

Total 

Financial liabilities

Borrowings 

Derivative financial instruments 

Trade payables 

Total 

31 March 2014

Financial assets

Trade receivables 

Other receivables

Derivative financial instruments 

Cash and cash deposits 

Total 

Financial liabilities

Borrowings 

Derivative financial instruments 

Trade payables 

Total 

Company

31 March 2015

Financial assets

Amounts owed by subsidiaries

Cash and cash deposits 

19,22

25

Total

Financial liabilities

Amounts due to subsidiaries

Borrowings 

Derivative financial instruments

Trade payables 

Total 

31 March 2014

Financial assets

26

28

23

26

Amounts owed by subsidiaries

19,22

Derivative financial instruments

Cash and cash deposits 

Total

Financial liabilities

Borrowings 

Derivative financial instruments

Trade payables 

Total 

23

25

28

23

26

128

–

–

68.1

–

68.1

–

(6.5)

–

(6.5)

–

–

20.0

–

20.0

–

(4.8)

–

(4.8)

–

–

–

–

–

(0.7)

–

(0.7)

–

–

–

–

–

–

–

–

–

–

0.2

–

0.2

–

(45.9)

–

(45.9)

–

–

8.5

–

8.5

–

(15.3)

–

(15.3)

–

–

–

–

–

(13.1)

–

(13.1)

–

0.2

–

0.2

–

(0.1)

–

(0.1)

–

–

–

–

–

–

(13.1)

–

–

300.2

–

771.0

1,071.2

(2,968.1)

–

–

(13.1)

(2,968.1)

–

–

–

–

–

–

(4.6)

–

(4.6)

–

–

–

–

–

(3.6)

–

(3.6)

–

–

–

–

–

(2.4)

–

(2.4)

–

233.7

–

613.1

846.8

(2,807.1)

–

–

(2,807.1)

945.2

532.5

1,477.7

(0.3)

(1,219.3)

–

–

(1,219.6)

843.7

–

326.7

1,170.4

(1,098.8)

–

–

(1,098.8)

Total
£m

195.7

300.2

68.3

771.0

195.7

–

–

–

195.7

1,335.2

–

–

(102.5)

(102.5)

(2,968.1)

(65.5)

(102.5)

(3,136.1)

184.5

–

–

–

184.5

233.7

28.5

613.1

184.5

1,059.8

–

–

(100.7)

(100.7)

(2,807.1)

(24.7)

(100.7)

(2,932.5)

–

–

–

–

–

–

(0.1)

(0.1)

–

–

–

–

–

–

(0.1)

(0.1)

945.2

532.5

1,477.7

(0.3)

(1,219.3)

(17.4)

(0.1)

(1,237.1)

843.7

0.2

326.7

1,170.6

(1,098.8)

(2.5)

(0.1)

(1,101.4)

Pennon Group Plc Annual Report 2015Financial statements and shareholder information19. Other non-current assets
Non-current receivables

Amounts owed by subsidiary undertakings 

Amounts owed by related parties (note 45) 

Service concession arrangements 

Other receivables 

Non-current receivables were due:

Between 1 and 2 years 

Over 2 years and less than 5 years 

Over 5 years 

The fair values of non-current receivables were:

Amounts owed by subsidiary undertakings

Amounts owed by related parties

Service concession arrangements 

Other receivables 

Group

Company

2014
£m

–

87.9

126.0

16.4

230.3

2015
£m

789.6

–

–

0.4

790.0

Group

Company

2014
£m

23.1

22.8

184.4

230.3

2015
£m

63.0

229.1

497.9

790.0

Group

Company

2014
£m

–

165.2

126.0

16.4

307.6

2015
£m

897.5

–

–

0.4

897.9

2014
£m

833.5

–

–

0.5

834.0

2014
£m

166.8

500.2

167.0

834.0

2014
£m

845.1

–

–

0.5

845.6

2015
£m

–

97.6

182.9

10.6

291.1

2015
£m

20.3

31.5

239.3

291.1

2015
£m

–

170.7

182.9

10.6

364.2

The fair value of amounts owed by related parties is based on cash flows using a rate based on the borrowings rate of 2.5% (2014 2.5%). 

The discount rate is equal to London Interbank Offered Rate plus an allowance to reflect an appropriate credit margin.

The effective interest rate on amounts owed by related parties was 12.3% (2014 13.0%).

Other receivables include site development and pre-contract costs of £9.3 million (2014 £15.9 million).

129

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Continued
20. Investments
Subsidiary undertakings 

Company

At 1 April 2013

At 31 March 2014 

Additions

At 31 March 2015

Joint ventures 

Group

At 1 April 2013

Share of post-tax profit

Share of other comprehensive profit

Dividends received

At 31 March 2014

Share of post-tax profit

Share of other comprehensive profit

Dividends received

At 31 March 2015

£m

1,323.3

1,323.3

200.3

1,523.6

Shares
£m

0.1

3.7

4.8

(8.5)

0.1

4.9

1.1

(6.0)

0.1

The recoverable amount of investments is determined based on value-in-use calculations, which are set out in note 15.

Details of the Group’s principal subsidiary, joint venture and unconsolidated structured entity undertakings are set out in note 40.

The Group’s joint ventures and associate listed below all have share capital consisting solely of ordinary shares which is held directly by 
the Group.

Name of Entity

Place of business/ country of 
incorporation

% of ownership

Measurement method

Lakeside Energy from Waste Holdings Limited(1)

England

Viridor Laing (Greater Manchester) 
Holdings Limited(2) 

INEOS Runcorn (TPS) Holdings Limited(3)

England

England

50

50

20

Equity

Equity

Equity

(1) Lakeside Energy from Waste Holdings Limited provides energy recovery facility services.
(2) Viridor Laing (Greater Manchester) Holdings Limited is delivering the 25 year Greater Manchester Waste PFI contract, which is a combined energy and 

renewable energy project.

(3) INEOS Runcorn (TPS) Holdings Limited provides energy recovery facility services. The Group’s economic interest is 37.5% as set out in note 40.

The Group’s joint ventures and associate are all private companies and there are no quoted market prices available for their shares.

130

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationSummarised financial information for the Group’s joint ventures and associate:

Summarised balance sheet

2015

Lakeside 
Energy from 
Waste 
Holdings 
Limited
£m

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited
£m

INEOS 
Runcorn 
(TPS) 
Holdings 
Limited
£m

Lakeside 
Energy from 
Waste 
Holdings 
Limited
£m

22.0

7.5

29.5

(0.1)

(6.1)

(6.2)

104.4

8.9

113.3

–

(42.4)

(42.4)

29.3

11.0

40.3

–

(20.0)

(20.0)

23.8

5.6

29.4

(0.7)

(5.9)

(6.6)

2014

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited
£m

90.1

23.3

113.4

–

(44.3)

(44.3)

INEOS 
Runcorn  
(TPS)  
Holdings 
Limited
£m

43.4

10.7

54.1

–

(10.4)

(10.4)

130.6

328.0

297.2

137.6

338.0

276.7

Current

Cash and cash equivalents

Other current assets

Total current assets

Borrowings

Other current liabilities

Total current liabilities

Non–current

Assets 

Borrowings

Other liabilities

Total non-current liabilities

Net liabilities

Net debt

Associated shareholder loans

Net debt (excluding shareholder loans)

(125.8)

(39.6)

(165.4)

(11.5)

(103.9)

18.5

(85.4)

(319.1)

(46.0)

(365.1)

(47.6)

(289.8)

84.2

(205.6)

(133.7)

(34.8)

(168.5)

(8.1)

(110.6)

19.1

(91.5)

(387.3)

(56.4)

(443.7)

(44.8)

(282.9)

114.4

(168.5)

2015

Summarised statement of comprehensive income/(loss)

Lakeside 
Energy from 
Waste 
Holdings 
Limited
£m

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited
£m

INEOS 
Runcorn 
(TPS) 
Holdings 
Limited
£m

Lakeside 
Energy from 
Waste 
Holdings 
Limited
£m

49.6

36.2

(7.9)

(9.4)

18.9

(2.5)

16.4

(7.8)

8.6

141.4

6.0

(1.3)

(8.4)

(3.7)

1.1

(2.6)

(15.1)

(17.7)

57.0

21.8

(2.9)

(24.3)

(5.4)

–

(5.4)

(16.4)

(21.8)

48.4

30.4

(9.1)

(9.9)

11.4

(2.5)

8.9

8.0

16.9

Revenue

EBITDA

Depreciation and amortisation

Net interest charge

Pre-tax profit/ (loss)

Income tax (expense)/ income

Post-tax profit/ (loss)

Other comprehensive (loss)/ income

Total comprehensive income/ (loss)

(381.4)

(52.8)

(434.2)

(27.1)

(291.3)

101.4

(189.9)

2014

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited
£m

123.2

5.0

(1.3)

(6.1)

(2.4)

1.4

(1.0)

15.9

14.9

(316.6)

(29.6)

(346.2)

(25.8)

(273.2)

74.9

(198.3)

INEOS 
Runcorn  
(TPS)  
Holdings 
Limited
£m

39.7

29.3

–

(30.0)

(0.7)

–

(0.7)

14.8

14.1

Dividends paid by joint venture

(12.0)

–

–

(17.0)

–

–

The information above reflects the amounts presented in the financial statements of the joint ventures and associate adjusted for 
differences in accounting policies between the Group and the joint ventures and associate. The information reflects 100% of the joint 
ventures and associate results and net liabilities.

131

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Continued
20. Investments Continued

Reconciliation of summarised financial information
Reconciliation of the summarised financial information presented to the carrying amount of its interest in the joint venture/associate.

2015

Lakeside 
Energy from 
Waste 
Holdings 
Limited
£m

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited
£m

INEOS 
Runcorn 
(TPS) 
Holdings 
Limited
£m

Lakeside 
Energy from 
Waste 
Holdings 
Limited
£m

2014

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited
£m

(8.1)

16.4

(7.8)

(12.0)

(11.5)

(5.8)

5.9

0.1

(27.1)

(2.6)

(15.1)

–

(44.8)

(22.4)

22.4

–

(25.8)

(5.4)

(16.4)

–

(47.6)

(17.9)

17.9

–

(8.0)

8.9

8.0

(17.0)

(8.1)

(4.1)

4.2

0.1

(42.0)

(1.0)

15.9

–

(27.1)

(13.6)

13.6

–

INEOS 
Runcorn  
(TPS)  
Holdings 
Limited
£m

(39.9)

(0.7)

14.8

–

(25.8)

(9.7)

9.7

–

Opening net liabilities 1 April

Profit/(loss) for the year

Other comprehensive (loss)/income

Dividends paid

Closing net liabilities

Interest in joint venture 

Share of net liabilities not recognised

Carrying value

Net liabilities in excess of the Group’s interest are not recognised unless the Group has a legal or constructive obligation to 
fund those liabilities.

21. Inventories

Raw materials and consumables 

22. Trade and other receivables – current

Trade receivables 

Less: provision for impairment of receivables

Net trade receivables 

Amounts owed by related parties (note 45)

Amounts owed by subsidiary undertakings

Other receivables 

Prepayments and accrued income 

Group

Company

2015
£m

15.0

2014
£m

12.1

2015
£m

–

2014
£m

–

Group

Company

2015
£m

2014
£m

2015
£m

282.5

(86.8)

195.7

19.7

–

10.9

61.4

2014
£m

270.6

(86.1)

184.5

19.3

–

24.5

49.9

–

–

–

–

155.6

0.3

0.3

287.7

278.2

156.2

–

–

–

–

10.2

1.0

0.2

11.4

Trade receivables include accrued income relating to customers with water metered budget plans.

The Directors consider that the carrying amounts of trade and other receivables approximate to their fair value.

There is no concentration of credit risk in trade receivables. The Group has a large number of customers who are dispersed and there is 
no significant loss on trade receivables expected that has not been provided for. The Group has created IAS 39 portfolio provisions, but 
cannot practicably identify which receivables specifically are the ones impaired. It is Group policy to consider a receivable in a portfolio to 
which an impairment has been allocated on a collective basis as not being impaired for the purposes of IFRS 7 disclosures until the loss 
can be specifically identified with the receivable.

132

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationThe ageing of trade receivables which are past due but not specifically impaired was:

Group

Past due 1 – 30 days 

Past due 31 – 120 days 

More than 120 days 

2015
£m

33.6

20.8

134.4

2014
£m

43.7

17.8

130.5

The aged trade receivables above are taken directly from aged sales ledger records before deduction of credit balances and 
other adjustments.

The Group’s two principal operating businesses specifically review separate categories of debt to identify an appropriate provision for 
impairment. South West Water Limited has a duty under legislation to continue to provide domestic customers with services regardless 
of payment.

The movement in the allowance for impairment in respect of trade receivables was:

At 1 April 

Provision for receivables impairment 

Receivables written off during the year as uncollectable 

Cumulative amounts previously excluded from debt 

At 31 March 

23. Derivative financial instruments

Derivatives used for cash flow hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities 

Derivatives used for fair value hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Derivative deemed held for trading

Current liabilities

Non-current liabilities 

2015 
£m

86.1

12.8

(19.2)

7.1

86.8

Group

Company

2015
£m

0.2

–

(13.2)

(32.7)

60.0

8.1

(2.4)

(4.1)

(3.9)

(9.2)

2014
£m

6.7

1.8

(15.3)

–

19.2

0.8

(1.2)

(3.6)

(4.3)

(0.3)

2015
£m

–

–

(2.9)

(10.2)

–

–

–

(0.7)

–

(3.6)

2014 
£m

76.4

10.2

(8.4)

7.9

86.1

2014
£m

0.2

–

–

(0.1)

–

–

–

–

(2.4)

–

The fair value of hedging derivatives is split between current and non-current assets or liabilities based on the maturity of the cash flows.

The ineffective portion recognised in the income statement arising from hedging relationships was £nil (2014 £nil).

Interest rate swaps, primarily cash flow hedges, and fixed rate borrowings are used to manage the mix of fixed and floating rates to ensure 
at least 50% of Group net borrowings are at fixed rate. At 31 March 2015 72% of Group net borrowings were at fixed rate (2014 62%).

At 31 March 2015 the Group had interest rate swaps to swap from floating to fixed rate and hedge financial liabilities with a notional value 
of £1,103.0 million and a weighted average maturity of 4.4 years (2014 £1,563.0 million, with 3.7 years). The weighted average interest rate 
of the swaps for their nominal amount was 2.1% (2014 2.7%).

133

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Continued
23. Derivative financial instruments Continued

Derivatives deemed held for trading includes a derivative with a fair value of £3.6 million (2014 £2.4 million) which does not qualify for 
hedge accounting under IAS 39, but is designed to improve the Group’s overall interest rate performance. This derivative arises from a 
combination of non-derivative instruments entered into during the year that when combined result in a derivative instrument. Included in 
the derivative instrument is a £200 million floating interest rate-linked loan from Peninsula MB Limited to the Company and a fixed rate 
£200 million obligation due to the Company from Peninsula MB Limited. This derivative has an expected life of 12 years. 

Valuation hierarchy
The Group uses the following hierarchy for determining the fair value of financial instruments by valuation technique:

•  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1) 

•   inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or 

indirectly (that is, derived from prices) (level 2)

•  inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3).

The fair value of financial instruments not traded in an active market (level 2, for example over-the-counter derivatives) is determined by 
using valuation techniques. A variety of methods and assumptions are used based on market conditions existing at each balance sheet 
date. Quoted market prices or dealer quotes for similar instruments are used for long-term debt. Other techniques, such as estimated 
discounted cash flows, are used to determine fair value for the remaining financial instruments. The fair value of interest rate swaps is 
calculated as the present value of the estimated future cash flows.

The Group’s financial instruments are valued principally using level 2 measures:

Level 2 inputs

Group

Company

Assets

Derivatives used for cash flow hedging 

Derivatives used for fair value hedging

Total assets

Liabilities

Derivatives used for cash flow hedging

Derivatives used for fair value hedging

Derivatives deemed held for trading

Total liabilities

2015
£m

0.2

68.1

68.3

45.9

6.5

9.5

61.9

2014
£m

8.5

20.0

28.5

15.3

4.8

2.2

22.3

2015
£m

2014
£m

–

–

–

13.1

0.7

–

13.8

0.2

–

0.2

0.1

–

–

0.1

Financial instruments valued using level 3 measures are valued by the counterparty using cash flows discounted at prevailing mid-market 
rates. The fair value of such financial instruments is not significantly sensitive to unobservable inputs.

Level 3 inputs

Liabilities

Group

Company

2015
£m

2014
£m

2015
£m

2014
£m

Derivatives deemed held for trading

3.6

2.4

3.6

2.4

The following table presents the changes in level 3 financial instruments for the year:

Level 3 inputs

At 1 April

Gains and losses recognised in net finance costs

Settlement of recognised gains

At 31 March

Group

Company

2015
£m

(2.4)

7.8

(9.0)

(3.6)

2014
£m

9.7

8.4

(20.5)

(2.4)

2015
£m

(2.4)

7.8

(9.0)

(3.6)

2014
£m

9.7

8.4

(20.5)

(2.4)

134

Pennon Group Plc Annual Report 2015Financial statements and shareholder information24. Financial instruments at fair value through profit

Current assets 

Non-current liabilities

Group

Company

2015
£m

0.1

(57.3)

2014
£m

0.4

(15.6)

2015
£m

–

(0.5)

2014
£m

–

–

Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which has been 
designated in a fair value hedging relationship. 

25. Cash and cash deposits

Cash at bank and in hand 

Short-term bank deposits 

Other deposits 

Total cash and cash deposits (note 39)

Group

Company

2015
£m

49.6

125.0

596.4

771.0

2014
£m

90.1

145.0

378.0

613.1

2015
£m

42.4

125.0

365.1

532.5

2014
£m

85.5

90.0

151.2

326.7

Group short-term deposits have an average maturity of one day.

Group other deposits have an average maturity of 116 days.

Group other deposits include restricted funds of £186.5 million (2014 £164.1 million) to settle long-term lease liabilities (note 28) and 
£9.7 million (2014 £9.1 million) relating to letters of credit. Restricted funds are available for access, subject to being replaced by an 
equivalent valued security.

For the purposes of the cash flow statement cash and cash equivalents comprise:

Cash and cash deposits as above 

Less: deposits with a maturity of three months or more 
(restricted funds)

26. Trade and other payables – current

Trade payables 

Amounts owed to subsidiary undertakings 

Amounts owed to joint ventures (note 45) 

Other tax and social security 

Accruals and other payables

Group

Company

2015
£m

771.0

2014
£m

613.1

(196.2)

(173.2)

2015
£m

532.5

–

2014
£m

326.7

(1.4)

574.8

439.9

532.5

325.3

Group

Company

2015
£m

102.5

–

1.2

64.2

109.8

277.7

2014
£m

100.7

–

1.5

72.2

124.4

298.8

2015
£m

0.1

0.3

–

0.3

4.9

5.6

2014
£m

0.1

0.1

–

0.3

6.9

7.4

The Directors consider that the carrying amount of trade and other payables approximates to their fair value.

135

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Continued
27. Current tax liabilities

Current tax liabilities

28. Borrowings

Current

Short-term loans 

Convertible bond

European Investment Bank 

Amounts owed to subsidiary undertakings (note 45)

Obligations under finance leases 

Total current borrowings (note 39)

Non-current

Bank and other loans

Private placements

Bond 2040

RPI index-linked bond

European Investment Bank 

Obligations under finance leases

Total non-current borrowings (note 39) 

Total borrowings 

2015
£m

52.2

2015
£m

50.9

–

31.1

–

82.0

31.6

113.6

338.0

547.4

133.0

258.8

273.2

1,550.4

1,304.1

2,854.5

2,968.1

Group

Company

2014
£m

37.7

2015
£m

23.8

Group

Company

2014
£m

0.9

123.4

31.1

–

155.4

118.5

273.9

469.3

222.0

132.7

253.8

304.3

1,382.1

1,151.1

2,533.2

2,807.1

2015
£m

50.7

–

–

283.2

333.9

–

333.9

338.0

547.4

–

–

–

885.4

–

885.4

2014
£m

1.1

2014
£m

0.9

123.4

–

283.2

407.5

–

407.5

469.3

222.0

–

–

–

691.3

–

691.3

1,219.3

1,098.8

The Company issued a £100 million private placement in July 2007 maturing in 2022. Interest is payable at a fixed rate of 3.3%.

South West Water Finance Plc issued a £200 million RPI index-linked bond in July 2008 maturing in 2057 with a cash coupon of 1.99%.

The Company issued £125 million 4.625% convertible bonds in August 2009. The value of the equity conversion component was 
determined to be £10 million and was recognised in shareholders’ equity in retained earnings. During 2014/15 all bonds were converted 
into 20.9 million Pennon Group Plc shares, at the holders’ option, at the conversion price of 597.81 pence per ordinary share. 

South West Water Finance Plc issued a £150 million bond in July 2010 maturing in 2040 with a cash coupon of 5.875%.

136

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationThe fair values of non-current borrowings, valued using level 2 measures (as set out in note 23) were:

Group

Bank and other loans 

Private placements

Bond 2040

RPI index-linked bond

European Investment Bank 

Obligations under finance leases

Company

Bank and other loans 

Private placements

2015

2014

Book value
£m

Fair value
£m

Book value
£m

Fair value
£m

338.0

547.4

133.0

258.8

273.2

1,550.4

1,304.1

2,854.5

338.0

547.4

885.4

338.0

606.9

199.9

203.4

250.6

1,598.8

1,182.0

2,780.8

337.9

606.9

944.8

469.3

222.0

132.7

253.8

304.3

1,382.1

1,151.1

2,533.2

469.3

222.0

691.3

469.3

215.9

170.0

163.7

260.1

1,279.0

978.8

2,257.8

469.3

215.9

685.2

Where market values are not available, fair values of borrowings have been calculated by discounting expected future cash flows at 
prevailing interest rates.

The maturity of non-current borrowings was:

Between 1 and 2 years 

Over 2 years and less than 5 years 

Over 5 years 

Group

Company

2015
£m

133.7

465.2

2,255.6

2,854.5

2014
£m

174.0

560.6

1,798.6

2,533.2

2015
£m

74.9

310.0

500.5

885.4

2014
£m

112.5

356.8

222.0

691.3

The weighted average maturity of non-current borrowings was 23 years (2014 21 years).

Finance lease liabilities – minimum lease payments were:

Within 1 year 

Over 1 year and less than 5 years

Over 5 years

Less: future finance charges 

Present value of finance lease liabilities

Group

Company

2015
£m

50.6

251.3

2,167.6

2,469.5

2014
£m

62.5

297.8

2,037.7

2,398.0

(1,133.8)

(1,128.4)

1,335.7

1,269.6

2015
£m

2014
£m

–

–

–

–

–

–

– 

– 

–

– 

–

–

137

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
28. Borrowings Continued

The maturity of finance lease liabilities was:

Within 1 year 

Over 1 year and less than 5 years

Over 5 years

Group

Company

2015
£m

23.7

123.8

1,188.2

1,335.7

2014
£m

118.5

122.3

1,028.8

1,269.6

2015
£m

2014
£m

–

–

–

–

–

–

–

–

Included above are accrued finance charges arising on obligations under finance leases totalling £132.8 million (2014 £127.3 million), of 
which £2.9 million (2014 £6.9 million) is repayable within one year.

Within obligations under finance leases, South West Water Limited has utilised finance lease facilities of £180.0 million for certain water 
and wastewater business property, plant and equipment which are secured by bank letters of credit issued by United Kingdom financial 
institutions. These letters of credit, covering the full period of the finance leases, are renewable between the financial institutions and South 
West Water Limited at five-yearly intervals, the next being March 2016.

The period for repayment of certain leases includes an agreement to deposit with the lessor group amounts equal to the difference 
between the original and revised payments due. The accumulated deposits, £70.7 million at 31 March 2015 (2014 £60.1 million), are being 
held to settle the lease liability over the period from the end of the original lease term. The deposits are subject to a registered charge given 
as security to the lessor for the balance outstanding.

The period for repayment of certain other existing leases includes an agreement to deposit with the lessor group amounts equal to the 
difference between the original and revised payments due. The accumulated deposits, £115.8 million at 31 March 2015 (2014 £104.0 million), 
are being held to settle the lease liability at the end of the lease term, subject to rights to release by negotiation with the lessor.

Undrawn committed borrowing facilities at the balance sheet date were:

Floating rate:

Expiring within 1 year 

Expiring after 1 year 

Group

Company

2015
£m

150.0

820.4

970.4

2014
£m

30.0

660.0

690.0

2015
£m

–

420.0

420.0

2014
£m

–

415.0

415.0

In addition, at 31 March 2015 the Group had undrawn uncommitted short-term bank facilities of £25.0 million (2014 £25.0 million) available 
to the Company or South West Water Limited.

29. Other non-current liabilities

Amounts owed to subsidiary undertakings 

Other payables

Group

Company

2015
£m

–

110.1

110.1

2014
£m

–

82.8

82.8

2015
£m

8.7

–

8.7

2014
£m

8.7

–

8.7

Other payables include deferred income resulting from the adoption at fair value of assets transferred from customers in the water and 
wastewater segment.

Included in accruals and other payables are amounts provided by the Group in relation to claims received which are considered by the 
Directors and the management of the Group to be the best estimate of the amounts that might be finally settled. Further disclosures have 
not been provided in accordance with IAS 37 paragraph 92.

138

Pennon Group Plc Annual Report 2015Financial statements and shareholder information30. Retirement benefit obligations
During the year the Group operated a number of defined benefit pension schemes and also a defined contribution section within the 
main scheme.

The assets of the Group’s pension schemes are held in separate trustee administered funds. The trustees of the funds are required to act 
in the best interest of the funds’ beneficiaries. The appointment of schemes’ trustees is determined by the schemes’ trust documentation. 
The Group has a policy for the main fund that one-half of all trustees, other than the Chairman, are nominated by members of the 
schemes, including pensioners.

Defined contribution schemes
Pension costs for defined contribution schemes were £5.4 million (2014 £4.5 million).

Defined benefit schemes
Assumptions
The principal actuarial assumptions at 31 March were:

Rate of increase in pensionable pay 

Rate of increase for current and future pensions 

Rate used to discount schemes’ liabilities and expected return on schemes’ assets 

Inflation 

2015 
%

2.9

2.9

3.35

2.9

2014 
%

3.4

3.2

4.30

3.4

2013 
%

3.4

3.4

4.35

3.4

Mortality
Assumptions regarding future mortality experience are set based on actuarial advice in accordance with published statistics and 
experience. The mortality assumption uses a scheme-specific calculation based on CMI 2013 actuarial tables with an allowance for future 
longevity improvement.

The average life expectancy in years of a member having retired at age 62 on the balance sheet date is projected as:

Male 

Female 

2015 

25.0

27.2

2014 

24.9

27.1

The average life expectancy in years of a future pensioner retiring at age 62, 20 years after the balance sheet date, is projected as:

Male 

Female 

2015

26.4

29.5

2014

26.3

29.4

The sensitivities regarding the principal assumptions used to measure the schemes’ liabilities are:

2013

25.0

27.0

2013

25.9

28.3

Rate of increase in pensionable pay 

Rate of increase in current and future pensions 

Rate used to discount schemes’ liabilities 

Inflation

Life expectancy 

Change in assumption 

Impact on  
schemes’ liabilities

+/– 0.5%

+/– 0.5%

+/– 0.5%

+/– 0.5%

+/– 1 year

+/– 0.2%

+/– 6.1%

+/– 9.2%

+/– 6.3%

+/– 3.6%

139

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsNotes to the financial statements 
Continued
30. Retirement benefit obligations Continued

The amounts recognised in the balance sheet were:

Present value of financial obligations 

Fair value of plan assets 

Deficit of funded plans 

Impact of minimum funding asset ceiling

Net liability recognised in the balance sheet

Group

Company

2015
£m

(742.2)

692.7

(49.5)

(10.1)

(59.6)

2014
£m

(677.4)

608.4

(69.0)

(10.3)

(79.3)

2015
£m

(50.8)

46.6

(4.2)

–

(4.2)

The movement in the net defined benefit obligation over the accounting period is as follows:

At 1 April 

Current service cost 

Past service cost and gains and losses on settlements*

Interest (expense)/ income

Remeasurements: 

Return on plan on assets excluding amounts included in 
interest expense 

–

58.7

Gain/ (loss) from change in demographic assumptions

(Loss)/ gain from change in financial assumptions

Experience gains

Change in asset ceiling, excluding amounts included in 
interest expense

19.0

(81.5)

1.7

–

–

–

–

–

2015

Present 
value of 
obligation
£m

Fair value 
of plan 
assets
£m

Present 
value of 
obligation
£m

Total
£m

2014

Fair value 
of plan
assets
£m

(687.7)

608.4

(79.3)

(680.0)

580.4

(12.5)

(15.5)

(12.5)

14.6

(28.6)

(26.5)

–

–

25.9

25.9

–

–

25.1

25.1

(0.2)

(29.1)

(44.8)

–

8.0

(5.9)

9.9

15.1

(0.9)

–

–

–

–

14.6

(2.7)

(0.6)

58.7

19.0

(81.5)

1.7

–

2014
£m

(47.2)

41.0

(6.2)

–

(6.2)

Total
£m

(99.6)

(15.5)

(0.2)

(4.0)

(19.7)

8.0

(5.9)

9.9

15.1

(0.9)

Contributions:

Employers

Plan participants

Payments from plans:

Benefit payments

At 31 March

* includes exceptional credit of £14.9 million in 2015.

(60.8)

58.7

(2.1)

18.2

8.0

26.2

–

(1.2)

22.4

1.2

23.9

(23.9)

22.4

–

–

–

(1.1)

13.8

1.1

20.0

(20.0)

13.8

–

–

(752.3)

692.7

(59.6)

(687.7)

608.4

(79.3)

140

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationThe movement in the Company’s net defined benefit obligation over the accounting period is as follows:

1 April 

Current service cost 

Past service cost and gains and losses on settlement

Interest (expense)/income 

Remeasurements: 

Return on plan on assets excluding amounts included in 
interest expense 

Gain/ (loss) from change in demographic assumptions

(Loss)/gain from change in financial assumptions

Experience gains

Contributions:

Employers

Payments from plans:

Benefit payments

At 31 March

2015

Present 
value of 
obligation
£m

Fair value 
of plan 
assets
£m

(47.2)

41.0

(0.4)

1.2

(2.0)

(1.2)

–

1.4

(5.8)

0.1

(4.3)

–

–

1.8

1.8

3.7

–

–

–

3.7

Present 
value of 
obligation
£m

(47.3)

(0.4)

–

(2.0)

(2.4)

–

(0.3)

0.9

0.4

1.0

Total
£m

(6.2)

(0.4)

1.2

(0.2)

0.6

3.7

1.4

(5.8)

0.1

(0.6)

2014

Fair value 
of plan
assets
£m

39.4

–

–

1.7

1.7

0.3

–

–

–

0.3

Total
£m

(7.9)

(0.4)

–

(0.3)

(0.7)

0.3

(0.3)

0.9

0.4

1.3

–

2.0

2.0

–

1.1

1.1

1.9

(50.8)

(1.9)

46.6

–

1.5

(4.2)

(47.2)

(1.5)

41.0

–

(6.2)

Changes in the effect of the asset ceiling during the year were:

Irrecoverable asset at start of the year 

Interest on irrecoverable surplus

Actuarial (losses)/ gains

Group

Company

2015
£m

10.3

0.4

(0.6)

2014  
£m

2015
£m

2014
£m

8.1

0.4

1.8

–

–

–

–

–

–

The Group has two minor pension schemes which are in surplus. These surpluses are deemed irrecoverable assets in accordance with 
IFRIC 14 ‘The Limit on Defined Benefit Asset, Minimum Funding Requirements and their Interaction’.

141

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Continued
30. Retirement benefit obligations Continued

The schemes’ assets were:

2015

Quoted prices 
in active 
market
£m

Prices not 
quoted in 
active market
£m

Quoted prices in  
active market
£m

Fund
%

2014

Prices not 
quoted in  
active market
£m

240.4

106.2

123.3

71.2

44.8

95.9

681.8

–

–

–

–

1.5

9.4

10.9

35

15

18

10

7

15

288.4

84.2

115.3

69.3

38.0

4.3

100

599.5

–

–

–

–

1.4

7.5

8.9

Equities 

Government bonds

Other bonds

Diversified growth

Property 

Other (including cash funds)

Other assets at 31 March 2015 represented principally cash contributions received from the Group towards the year-end which was 
invested during the subsequent financial year. 

The Company’s share of the schemes’ assets at the balance sheet date were:

2015

Quoted prices 
in active 
market
£m

Prices not 
quoted in 
active market
£m

Quoted prices in 
active market
£m

Fund
%

2014

Prices not 
quoted in  
active market
£m

15.4

8.2

6.4

5.7

3.6

7.3

46.6

–

–

–

–

–

–

–

33

18

14

12

8

15

19.8

5.5

6.7

5.9

3.0

0.1

100

41.0

–

–

–

–

–

–

–

Equities 

Government bonds

Other bonds

Diversified growth

Property 

Other 

Fund
%

47

14

19

11

7

2

100

Fund
%

48

14

16

15

7

–

100

Through its defined benefit pension plans, the Group is exposed to a number of risks, the most significant of which are detailed below:

Asset volatility

The liabilities are calculated using a discount rate set with reference to corporate bond yields; 
if assets underperform this yield, this will create a deficit. The schemes hold a significant 
proportion of growth assets (equities and diversified growth funds) which are expected to 
outperform corporate bonds in the long-term, but can give rise to volatility and risk in the 
short-term. The allocation to growth assets is monitored such that it is suitable with the 
schemes’ long-term objectives.

Changes in bond yields

A decrease in corporate bond yields will increase the schemes’ liabilities, although this will be 
partially offset by an increase in the value of the schemes’ bond holdings.

Inflation risk

Life expectancy

The majority of the schemes’ benefit obligations are linked to inflation, and higher inflation will 
lead to higher liabilities (although, in most cases, caps on the level of inflationary increases are 
in place to protect against extreme inflation). The majority of the assets are either unaffected 
by or loosely correlated with inflation, meaning that an increase in inflation will also increase 
the deficit.

The majority of the schemes’ obligations are to provide benefits for the life of the member, 
so increases in life expectancy will result in an increase in the liabilities.

142

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationIn conjunction with its investment advisers, the trustees have structured the schemes’ investments with the objective of balancing 
investment returns and levels of risk. The asset allocation for the main scheme has three principal elements:

•  holdings of cash funds and bonds which are expected to be less volatile than most other asset classes and reflects market movements 

in the schemes’ liabilities

•   a proportion of equities, with fund managers having freedom in making investment decisions to maximise returns

•   investment of a relatively small proportion of the schemes’ assets in alternative asset classes which give the potential for diversification 

(currently property and diversified growth).

The liabilities of the defined benefit schemes are measured by using the projected unit credit method which is an accrued benefits valuation 
method in which the scheme liabilities make allowance for projected increases in pensionable pay.

The future cash flows arising from the payment of the defined benefits are expected to be settled primarily in the period between 15 and 
40 years from the balance sheet date.

The last triennial actuarial valuation of the principal defined benefit scheme was at 31 March 2013. The Group has made a deficit recovery 
contribution of £11.0 million to the main scheme during the year (2014 £nil million). The Group monitors funding levels on an annual basis 
and expects to pay total contributions of around £12 million during the year ended 31 March 2016.

31. Deferred tax
Deferred tax is provided in full on temporary differences under the liability method using a tax rate of 20% (2014 20%).

Movements on deferred tax were:

Liabilities/(assets) at 1 April

Charged/ (credited) to the income statement 

(Credited)/ charged to equity

Liabilities/(assets) at 31 March 

Group

Company

2015
£m

227.1

14.9

(6.1)

235.9

2014
£m

245.1

(34.7)

16.7

227.1

2015
£m

(1.3)

(0.1)

(1.6)

(3.0)

2014
£m

(2.1)

0.1

0.7

(1.3)

Deferred tax assets have been recognised in respect of all temporary differences giving rise to deferred tax assets because it is probable 
that these assets will be recovered.

The majority of the Group’s deferred tax liability is expected to be recovered over more than one year.

The majority of the Company’s deferred tax asset is expected to be recovered over more than one year.

All deferred tax assets and liabilities within the same jurisdiction are offset.

The deferred tax balance was reduced in 2014 by a credit of £34.1 million to recognise the changes in the rate of corporation tax enacted 
on 17 July 2013 to reduce the rate from 1 April 2014 from 23% to 20%. From 1 April 2014 2% of the reduction took place, followed by a 
further 1% reduction from 1 April 2015. 

The movements in deferred tax assets and liabilities were:

Group
Deferred tax liabilities

At 1 April 2013

(Credited)/ charged to the income statement 

At 31 March 2014

(Credited)/charged to the income statement 

Exceptional credit

At 31 March 2015

Accelerated tax depreciation

Owned 
assets
£m

256.2

(31.5)

224.7

(0.8)

(2.7)

221.2

Leased
assets
£m

15.8

(1.4)

14.4

(0.6)

–

13.8

Other
£m

23.2

5.4

28.6

18.9

–

47.5

Total
£m

295.2

(27.5)

267.7

17.5

(2.7)

282.5

143

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Continued
31. Deferred tax Continued

Deferred tax assets

At 1 April 2013

Credited to the income statement 

Charged to equity

At 31 March 2014

(Credited)/ charged to the income statement 

Credited to equity

Exceptional (credit)/ charge

At 31 March 2015

Net liability:

At 31 March 2014

At 31 March 2015 

Company
Deferred tax assets

At 1 April 2013

Charged to the income statement

Charged to equity 

At 31 March 2014

Charged/(credited) to the income statement

Credited to equity 

At 31 March 2015

Provisions 
£m

Retirement 
benefit 
obligations
£m

(8.8)

(0.3)

–

(9.1)

(0.5)

–

(3.6)

(13.2)

(22.9)

 (3.2)

   10.2

(15.9)

1.5

 (0.4)

 3.0

(11.8)

Retirement 
benefit 
obligations
£m

(1.8)

–

0.6

(1.2)

0.5

(0.1)

(0.8)

Other
£m

(18.4)

(3.7)

6.5

(15.6)

(0.3)

(5.7)

–

(21.6)

 Other
£m

(0.3)

0.1

0.1

(0.1)

(0.6)

(1.5)

(2.2)

Deferred tax credited/(charged) to equity during the year was:

Actuarial losses/ (gains) on defined benefit schemes 

Cash flow hedges

Deferred tax on other comprehensive loss/ (gain)

Share-based payments (note 36)

Group

Company

2015
£m

0.4

5.7

6.1

–

6.1

2014
£m

(10.2)

(7.0)

(17.2)

 0.5

(16.7)

2015
£m

0.1

1.6

1.7

(0.1)

1.6

Total
£m

(50.1)

(7.2)

16.7

(40.6)

0.7

 (6.1)

 (0.6)

(46.6)

227.1

235.9

Total  
£m

(2.1)

0.1

0.7

(1.3)

(0.1)

(1.6)

(3.0)

2014
£m

(0.6)

(0.1)

(0.7)

–

(0.7)

144

Pennon Group Plc Annual Report 2015Financial statements and shareholder information32. Provisions

Group

At 1 April 2014

Charged to the income statement 

Exceptional (credit)/charge (note 6)

Transfers

Utilised 

At 31 March 2015

Environmental 
and landfill 
restoration  
£m

Other
provisions
£m

190.5

18.3

(6.7)

(1.3)

(7.8)

193.0

21.8

6.2

11.0

(1.1)

(3.6)

34.3

Total  
£m

212.3

24.5

4.3

(2.4)

(11.4)

227.3

The amount charged to the income statement includes £10.5 million (2014 £9.3 million) charged to finance costs as the unwinding of 
discounts in provisions.

The analysis of provisions between current and non-current is:

Current 

Non-current 

2015
£m

32.9

194.4

227.3

2014
£m

33.3

179.0

212.3

Environmental and landfill restoration provisions are incurred during the operational life of each landfill site and for a considerable period 
thereafter. The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site to site. Key 
factors are the type of waste, the speed at which it decomposes, the volume of leachate requiring treatment and regulatory requirements 
specific to the site. Environmental and landfill restoration provisions are expected to be substantially utilised throughout the operational 
life of a site and for landfill sites within 60 years of closure. The provisions have been established assuming current waste management 
technology based upon estimated costs at future prices which have been discounted to present value.

Other provisions comprise principally of underperforming contracts and restructuring provisions. Underperforming contracts are provided 
for at the net present value of the operating losses of the underperforming contracts and are to be utilised over the remaining period of the 
contract to which they relate. The restructuring provision relates principally to severance costs and will be utilised within one year.

145

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Continued
33. Share capital 
Allotted, called-up and fully paid

Group and Company

At 1 April 2013 ordinary shares of 40.7p each 

Shares issued under the Scrip Dividend Alternative

Number of shares

Treasury
shares

Ordinary
shares

£m

2,105,836

364,657,522

149.2

–

5,071,608

2.1

Shares re-issued under the Company’s Performance and Co-investment Plan

(304,374)

304,374

For consideration of £0.4 million, shares re-issued to the Pennon Employee Share Trust

For consideration of £0.1 million, shares re-issued under the Executive Share Option Scheme

(69,336)

(11,134)

69,336

11,134

For consideration of £1.9 million, shares re-issued under the Company’s Sharesave Scheme

(438,302)

438,302

–

–

–

–

At 31 March 2014 ordinary shares of 40.7p each 

1,282,690

370,552,276

151.3

Shares issued in respect of the £125 million convertible bond

Shares issued under the Scrip Dividend Alternative

–

–

20,909,635

6,365,622

Shares re-issued under the Company’s Performance and Co-investment Plan

(131,685)

131,685

For consideration of £0.8 million, shares re-issued to the Pennon Employee Share Trust

For consideration of £0.1million, shares re-issued under the Executive Share Option Scheme

(99,455)

(5,027)

99,455

5,027

For consideration of £3.0 million, shares re-issued under the Company’s Sharesave Scheme

(657,008)

657,008

8.5

2.6

–

–

–

–

At 31 March 2015 ordinary shares of 40.7p each 

389,515

398,720,708

162.4

Shares held as treasury shares may be sold or re-issued for any of the Company’s share schemes, or cancelled.

Employee share schemes
The Group operates a number of equity-settled share plans for the benefit of employees. Details of each plan are:

i) Sharesave Scheme
An all-employee savings related plan is operated that enables employees, including Executive Directors, to invest up to a maximum of £250 
per month for three or five years. These savings can then be used to buy ordinary shares, at a price set at a 20% discount to the market 
value at the start of the savings period, at the third, fifth or seventh year anniversary of the option being granted. Options expire six months 
following the exercise date and, except for certain specific circumstances such as redundancy, lapse if the employee leaves the Group 
before the option exercise period commences.

Outstanding options to subscribe for ordinary shares of 40.7p each under the Company’s share option schemes are:

Subscription
price fully paid

Period when options  
normally exercisable

Thousands of shares in respect of which  
options outstanding at 31 March

2015

2014

522p 

517p 

386p 

431p

536p

588p

538p

611p

2010 – 2014 

2011 – 2015 

2012 – 2016 

2013 – 2017

2014 – 2018

2015 – 2017

2016 – 2018

2017 – 2019

–

6

49

205

156

561

581

772

11

8

398

217

457

611

628

–

2,330

2,330

Date granted

3 July 2007

8 July 2008 

6 July 2009

28 June 2010

29 June 2011

29 June 2012

3 July 2013

14 July 2014

146

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationi) Sharesave Scheme continued
The number and weighted average exercise price of Sharesave options are:

At 1 April 

Granted 

Forfeited 

Exercised

Expired

At 31 March 

2015

2014

Number of 
ordinary 
shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

Number of 
ordinary  
shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

2,330

811

(97)

(657)

(57)

2,330

515

611

559

457

550

561

2,341

658

(199)

(438)

(32)

2,330

498

538

559

436

517

515

The weighted average price of the Company’s shares at the date of exercise of Sharesave options during the year was 811p (2014 703p). 
The options outstanding at 31 March 2015 had a weighted average exercise price of 561p (2014 515p) and a weighted average remaining 
contractual life of 1.9 years (2014 1.7 years).

The aggregate fair value of Sharesave options granted during the year was £0.8 million (2014 £0.9 million), determined using the 
Black-Scholes valuation model. The significant inputs into the valuation model at the date of issue of the options were:

Weighted average share price 

Weighted average exercise price 

Expected volatility 

Expected life 

Risk-free rate 

Expected dividend yield 

2015

764p

611p

2014

673p

538p

17.0%

18.0%

3.4 years

3.4 years

1.4%

4.0%

0.7%

4.2%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

ii) Performance and Co-investment Plan
Executive Directors and senior management receive a conditional award of ordinary shares in the Company and are also required to hold a 
substantial personal shareholding in the Company. The eventual number of shares, if any, which vest is dependent upon the achievement 
of conditions of the plan over the restricted period, being not less than three years.

The number and price of shares in the Performance and Co-investment Plan are:

At 1 April 

Granted 

Vested

Lapsed

At 31 March 

2015

2014

Number of 
ordinary 
shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

Number of 
ordinary  
shares 
(thousands)

Weighted 
average 
exercise price 
per share (p)

1,200

400

(132)

(273)

1,195

711

799

698

698

744

1,322

449

(276)

(295)

1,200

669

653

546

590

711

The awards outstanding at 31 March 2015 had a weighted exercise price of 744p (2014 711p) and a weighted average remaining 
contractual life of 1.3 years (2014 1.3 years).

147

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Continued
33. Share capital Continued

The aggregate fair value of awards granted during the year was £1.9 million (2014 £1.6 million) determined using a Monte-Carlo simulation 
model. The significant inputs into the valuation model at the date of the share awards were:

Weighted average share price 

Expected volatility 

Risk-free rate 

2015

799p

17.0%

1.4%

2014

653p

18.0%

0.7%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

iii) Annual Incentive Bonus Plan – deferred shares
Awards under the plan to Executive Directors and senior management involve the release of ordinary shares in the Company to 
participants. There is no performance condition since vesting is conditional upon continuous service with the Group for a period of three 
years from the award. The number and weighted average price of shares in the Annual Incentive Bonus Plan are:

At 1 April

Granted 

Vested 

Lapsed

At 31 March 

2015

2014

Number of 
ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

Number of  
ordinary shares 
(thousands)

Weighted average 
exercise price per 
share (p)

315

107

(106)

–

316

727

822

728

–

758

429

99

(211)

(2)

315

680

693

616

573

727

The awards outstanding at 31 March 2015 had a weighted average exercise price of 758p (2014 727p) and a weighted average remaining 
contractual life of 1.3 years (2014 1.2 years). The Company’s share price at the date of the awards ranged from 693p to 822p.

The aggregate fair value of awards granted during the year was £0.9 million (2014 £0.7 million), determined from market value. No option 
pricing methodology is applied since dividends paid on the shares are receivable by the participants in the scheme.

Further details of the plans and options granted to Directors, included above, are shown in the Directors’ remuneration report.

34. Share premium account

Group and Company

At 1 April 2013

Adjustment for shares issued under the Scrip Dividend Alternative

At 31 March 2014

Convertible bond – equity issuance

Adjustment for shares issued under the Scrip Dividend Alternative

At 31 March 2015

£m 

7.0

(2.1)

4.9

116.3

(2.6)

118.6

35. Capital redemption reserve
The capital redemption reserve represents the redemption of B shares and cancellation of deferred shares arising from a capital return to 
shareholders undertaken during 2006.

Group and Company

At 1 April 2013

At 31 March 2014

At 31 March 2015 

148

£m 

144.2

144.2

144.2

Pennon Group Plc Annual Report 2015Financial statements and shareholder information36. Retained earnings and other reserves

Group

At 1 April 2013

Profit for the year 

Other comprehensive income for the year

Transfer from hedging reserve to property, plant and equipment

Dividends paid relating to 2013

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Deferred tax in respect of share-based payments

Charge in respect of share options vesting

Own shares acquired by the Pennon Employee Share Trust in 
respect of share options granted

Proceeds from treasury shares re-issued 

At 31 March 2014

Profit for the year 

Other comprehensive loss for the year 

Transfer from hedging reserve to property, plant and equipment

Dividends paid relating to 2014

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Charge in respect of share options vesting

Own shares acquired by the Pennon Employee Share Trust in 
respect of share options granted

Convertible bond – equity issuance

Proceeds from treasury shares re-issued 

Own 
shares 
£m

(2.3)

–

–

–

–

–

–

–

1.0

(0.4)

–

(1.7)

–

–

–

–

–

–

0.7

(0.8)

–

–

Hedging
reserve
£m

Retained 
earnings
£m

Total
£m

476.9

142.5

46.0

0.6

(103.9)

34.5

3.3

0.5

–

(0.4)

2.4

602.4

126.3

(33.6)

1.9

508.9

142.5

20.8

–

(103.9)

34.5

3.3

0.5

(1.0)

–

2.4

608.0

126.3

(0.6)

–

(117.0)

(117.0)

48.0

3.5

(0.7)

–

(0.5)

3.9

48.0

3.5

–

(0.8)

(0.5)

3.9

(29.7)

–

25.2

0.6

–

–

–

–

–

–

–

(3.9)

–

(33.0)

1.9

–

–

–

–

–

–

–

At 31 March 2015

(1.8)

(35.0)

670.9

634.1

The own shares reserve represents the cost of ordinary shares in Pennon Group Plc issued to or purchased in the market and held by the 
Pennon Employee Share Trust to satisfy awards under the Group’s Annual Incentive Bonus Plan.

The market value of the 304,000 ordinary shares (2014 331,000 ordinary shares) held by the trust at 31 March 2015 was £2.5 million 
(2014 £2.5 million).

149

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Continued
36. Retained earnings and other reserves Continued

Hedging
reserve
£m 

Retained 
earnings
£m

Company

At 1 April 2013

Profit for the year 

Other comprehensive income for the year

Dividends paid relating to 2013

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments 

Proceeds from treasury shares re-issued

At 31 March 2014

Profit for the year 

Other comprehensive loss for the year

Dividends paid relating to 2014

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments

Deferred tax in respect of share-based payments

Charge in respect of share options vesting

Convertible bond – equity issuance

Proceeds from treasury shares re-issued

At 31 March 2015

37. Perpetual capital securities

Group and Company

At 1 April 2013

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital security holders

Profit for the year attributable to perpetual capital security holders

At 31 March 2014

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital security holders

Profit for the year attributable to perpetual capital security holders

At 31 March 2015

Total
£m

684.8

157.9

0.7

684.8

157.9

0.7

(103.9)

(103.9)

34.5

0.8

2.4

777.2

300.1

(0.4)

(117.0)

48.0

1.0

(0.1)

(0.8)

(0.5)

3.9

34.5

0.8

2.4

777.2

300.1

(5.9)

(117.0)

48.0

1.0

(0.1)

(0.8)

(0.5)

3.9

–

–

–

–

–

–

–

–

–

(5.5)

–

–

–

–

–

–

–

(5.5)

1,011.4

1,005.9

£m 

294.8

(20.3)

4.7

15.6

294.8

(20.3)

4.3

16.0

294.8

On 8 March 2013 the Company issued £300 million perpetual capital securities. Costs directly associated with the issue of £5.2 million are 
set off against the value of the issuance. They have no fixed redemption date but the Company may, at its sole discretion, redeem all, but 
not part, of these securities at their principal amount on 8 March 2018 or any subsequent periodic return payment date after this.

The Company has the option to defer periodic returns on any relevant payment date, as long as a dividend on the ordinary shares has not 
been paid or declared in the previous 12 months. Deferred periodic returns shall be satisfied only on redemption or payment of dividend on 
ordinary shares, all of which only occur at the sole discretion of the Company.

As the Company paid a dividend in the 12 months prior to the periodic return date of 8 March 2015, a periodic return of £20.3 million was 
paid during the year.

150

Pennon Group Plc Annual Report 2015Financial statements and shareholder information38. Analysis of cash flows given in the statement of cash flows
Reconciliation of profit for the year to cash generated from operations:

Cash generated from operations

Continuing operations

Profit for the year 

Adjustments for:

  Share-based payments 

  Profit on disposal of property, plant and equipment

  Depreciation charge 

  Amortisation of intangible assets 

  Exceptional impairment of property, plant and equipment

  Exceptional provision charge

  Exceptional defined benefit pension credit

  Share of post-tax profit from joint ventures

  Finance income

  Finance costs 

  Dividends receivable 

  Taxation charge

Changes in working capital:

Increase in inventories

Increase in trade and other receivables

Increase in service concession arrangements receivable

Increase/(decrease) in trade and other payables 

(Decrease)/increase in retirement benefit obligations from contributions

  Decrease in provisions 

Group

Company

2015
£m

2014
£m

2015
£m

2014
£m

142.3

158.1

316.1

173.5

3.5

(3.7)

3.3

(4.2)

161.7

147.1

2.7

24.3

4.3

(14.9)

(4.9)

(44.0)

84.8

–

54.7

(2.9)

(17.1)

(71.9)

5.7

(9.6)

(4.1)

2.7

42.9

5.7

–

(3.7)

(43.3)

97.2

–

0.6

(1.6)

(13.2)

(47.5)

7.3

1.9

(15.3)

1.0

–

0.1

–

–

–

(1.2)

–

(51.0)

35.6

0.8

–

0.1

–

–

–

–

–

(60.8)

44.0

(311.6)

(162.1)

11.7

5.3

–

–

(101.6)

(206.6)

–

(1.2)

(1.7)

–

–

(1.4)

(0.8)

–

Cash generated/(outflow) from operations 

310.9

338.0

(103.8)

(208.0)

Reconciliation of total interest paid:

Interest paid in operating activities 

Interest paid in investing activities (purchase of property, plant and equipment)

Total interest paid

Group

Company

2015
£m

62.0

22.5

84.5

2014
£m

65.3

21.8

87.1

2015
£m

34.7

–

34.7

2014
£m

28.6

–

28.6

151

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statements 
 
 
 
 
Notes to the financial statements 
Continued
39. Net borrowings 

Cash and cash deposits 

Borrowings – current

Other current borrowings 

Finance lease obligations 

Amounts owed to subsidiary undertakings

Total current borrowings 

Borrowings – non-current

Bank and other loans 

Other non-current borrowings 

Finance lease obligations 

Total non-current borrowings

Total net borrowings

Group

Company

2015
£m

771.0

(82.0)

(31.6)

–

2014
£m

613.1

(155.4)

(118.5)

–

(113.6)

(273.9)

(338.0)

(1,212.4)

(469.3)

(912.8)

(1,304.1)

(1,151.1)

(2,854.5)

(2,533.2)

(2,197.1)

(2,194.0)

2015
£m

532.5

2014
£m

326.7

(50.7)

(124.3)

–

(283.2)

(333.9)

(338.0)

(547.4)

–

(885.4)

(686.8)

–

(283.2)

(407.5)

(469.3)

(222.0)

–

(691.3)

(772.1)

152

Pennon Group Plc Annual Report 2015Financial statements and shareholder information40. Principal subsidiary, joint venture and associate undertakings at 31 March 2015

Country of incorporation, 
registration and principal operations 

Water and wastewater

South West Water Limited*

  South West Water Finance Plc

  Source Contact Management Limited

Waste management

Viridor Limited* 

  Viridor Waste Limited 

Viridor Waste Exeter Limited 

Viridor Waste Suffolk Limited

Viridor Waste (West Sussex) Limited

Viridor Waste Management Limited 

Viridor EnviroScot Limited 

Viridor Resource Management Limited 

Viridor Waste Kent Limited 

Viridor Oxfordshire Limited 

Viridor EfW (Runcorn) Limited 

Viridor Waste (Landfill Restoration) Limited 

Viridor Waste (Somerset) Limited 

Viridor Waste (Thames) Limited 

Viridor Waste (Greater Manchester) Limited

Viridor Polymer Recycling Limited

Viridor Trident Park Limited

Viridor (Glasgow) Limited

Viridor (Lancashire) Limited

Viridor Peterborough Limited

Viridor South London Limited

Other

Peninsula Insurance Limited *, (1)

England

England

England

England

England

England

England

England

England

Scotland

England

England

England

England

England

England

England

England

England

England

Scotland

England

England

England

Guernsey

*  Indicates the shares are held directly by Pennon Group Plc, the Company.
(1) Captive insurance company established with the specific objective of financing risks emanating from within the Group.

The subsidiary undertakings are wholly owned and all shares in issue are ordinary shares. All companies above are consolidated in the 
Group financial statements.

153

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Notes to the financial statements 
Continued
40. Principal subsidiary, joint venture and associate undertakings at 31 March 2015 Continued

Joint ventures and associate
All joint ventures, the associate and the subsidiary undertakings of Lakeside Energy from Waste Holdings Limited, Viridor Laing (Greater 
Manchester) Holdings Limited and INEOS Runcorn (TPS) Holdings Limited are incorporated and registered in England which is also their 
country of operation.

Share capital in issue Percentage held

Principal activity

Joint ventures

Lakeside Energy from Waste Holdings Limited

1,000,000 A ordinary shares

1,000,000 B ordinary shares

–

100%

Lakeside Energy from Waste Limited

Waste management

Shares in Lakeside Energy from Waste Holdings Limited are held by Viridor Waste Management Limited.

Viridor Laing (Greater Manchester) Holdings Limited

12,000 ordinary shares

50%

Viridor Laing (Greater Manchester) Limited

Waste management

Shares in Viridor Laing (Greater Manchester) Holdings Limited are held by Viridor Waste Management Limited.

Associate

INEOS Runcorn (TPS) Holdings Limited

1,000 A ordinary shares

186,750 B1 ordinary shares

62,250 B2 ordinary shares 

20%

50%

–

INEOS Runcorn (TPS) Limited

Waste management

Shares in INEOS Runcorn (TPS) Holdings Limited are held by Viridor Waste Management Limited.

The Group’s economic interest in INEOS Runcorn (TPS) Holdings Limited is 37.5%, as returns from the investment are based on holdings 
of B1 and B2 ordinary shares.

Interests in unconsolidated structured entities
The Company holds 75% of the ordinary share capital of Peninsula MB Limited, a company which raises funds through the issuance 
of debt instruments and third party lending, but does not control the company since it does not have the power to affect returns. 
Consequently the company has not been consolidated into the Pennon Group.

Pennon Group Plc has borrowed a £200 million floating interest rate-linked loan from Peninsula MB Limited and is owed a fixed rate 
£200 million obligation from Peninsula MB Limited. 

41. Operating lease commitments

The future aggregate minimum lease payments under 
non-cancellable operating leases are:

Within 1 year 

Over 1 year and less than 5 years 

Over 5 years 

Group

Company

2015
£m

11.0

32.0

82.4

2014
£m

10.3

30.9

78.8

125.4

120.0

2015
£m

2014
£m

–

–

–

–

–

–

–

–

The Group leases various offices, depots and workshops under non-cancellable operating lease agreements. The leases have various 
terms, escalation clauses and renewal rights. Property leases are negotiated for an average term of 44 years and rentals are reviewed on 
average at five-yearly intervals.

The Group also leases plant and machinery under non-cancellable operating lease agreements.

154

Pennon Group Plc Annual Report 2015Financial statements and shareholder information42. Contingent liabilities

Guarantees:

  Borrowing facilities of subsidiary undertakings 

  Performance bonds 

Other 

Group

Company

2015
£m

–

169.8

4.0

173.8

2014
£m

–

150.0

6.9

156.9

2015
£m

386.6

169.8

4.0

560.4

2014
£m

438.6

150.0

6.9

595.5

Guarantees in respect of performance bonds are entered into in the normal course of business. No liability is expected to arise in respect 
of the guarantees.

Other contingent liabilities relate to a possible obligation to pay further consideration in respect of a previously acquired business when the 
outcome of planning applications is known.

In connection with the application of the audit exemption under Section 479A of the Companies Act 2006 the Company has guaranteed 
all the outstanding liabilities as at 31 March 2015 of certain of its subsidiaries: Pennon Power Limited, Exe Continental and Viridor Waste 2 
Limited since these companies qualify for the exemption.

The Group is subject to litigation from time to time as a result of its activities. The Group establishes provisions in connection with litigation 
where it has a present legal or constructive obligation as a result of past events and where it is more likely than not an outflow of resources 
will be required to settle the obligation and the amount can be reliably estimated. 

43. Capital commitments

Contracted but not provided

Group

Company

2015
£m

350.3

2014
£m

373.1

2015
£m

–

2014
£m

 –

44. Post balance sheet events
On 15 April 2015 Pennon Group Plc acquired 100% of the issued share capital of Sembcorp Bournemouth Water Investments Limited 
(renamed ‘Bournemouth Water Investments Limited’) including its non-regulated subsidiaries from Sembcorp Holdings Limited for a cash 
consideration of £100.3 million. Sembcorp Bournemouth Water Investments Limited is the holding company for Sembcorp Bournemouth 
Water Limited (renamed ‘Bournemouth Water Limited’). 

As part of the Acquisition, £86.9 million of external net debt and debt-like items have been assumed by Pennon Group Plc. 

The acquisition has been accounted for in 2015/16 using the acquisition method, provisional goodwill of c.£66 million will be capitalised. 

Pennon Group Plc replenished cash resources used for the cash consideration through a placing of 12,084,337 new ordinary shares of 
40.7 pence each with institutions at a price of 830 pence per Placing Share, raising gross proceeds of £100.3 million.

In accordance with current legislation an automatic merger reference has been made to the Competition and Markets Authority (CMA). A 
decision is expected to be received on the merger from the CMA within its usual timescales.

45. Related party transactions
During the year Group companies entered into the following transactions with joint ventures and associate related parties who are not 
members of the Group:

Sales of goods and services

Viridor Laing (Greater Manchester) Limited 

INEOS Runcorn (TPS) Limited

Purchase of goods and services

Lakeside Energy from Waste Limited 

INEOS Runcorn (TPS) Limited

Dividends received

Lakeside Energy from Waste Holdings Limited

2015 
£m

99.0

5.6

12.6

1.1

6.0

2014 
£m

104.6

–

9.2

–

8.5

155

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Continued
45. Related party transactions Continued

Year-end balances

Receivables due from related parties

Viridor Laing (Greater Manchester) Limited (loan balance)

Lakeside Energy from Waste Limited (loan balance)

INEOS Runcorn (TPS) Limited (loan balance)

Viridor Laing (Greater Manchester) Limited (trading balance)

Lakeside Energy from Waste Limited (trading balance)

INEOS Runcorn (TPS) Limited (trading balance)

Payables due to related parties

Lakeside Energy for Waste Limited (trading balance)

INEOS Runcorn (TPS) Limited (trading balance)

2015 
£m

2014 
£m

57.2

9.3

31.4

97.9

12.8

1.0

5.6

19.4

1.1

0.1

50.7

9.5

28.0

88.2

18.1

0.9

–

19.0

1.5

–

The £97.9 million (2014 £88.2 million) receivable relates to loans to related parties included within receivables and due for repayment in 
instalments between 2015 and 2033. Interest is charged at an average of 13.0% (2014 13.0%).

Company
The following transactions with subsidiary undertakings occurred in the year:

Sales of goods and services (management fees) 

Purchase of goods and services (support services) 

Interest receivable 

Interest payable

Dividends received 

2015 
£m

9.5

0.5

35.6

0.1

2014 
£m

9.7

0.5

34.9

0.1

311.6

162.1

Sales of goods and services to subsidiary undertakings are at cost. Purchases of goods and services from subsidiary undertakings are 
under normal commercial terms and conditions which would also be available to unrelated third parties.

Year-end balances

Receivables due from subsidiary undertakings

Loans 

Trading balances 

2015 
£m

936.6

8.5

2014 
£m

834.1

9.6

Interest on £70.5 million of the loans has been charged at a fixed rate of 4.5%, on £332.5 million at a fixed rate of 6.0% and on £0.5 million 
at a fixed rate of 1.4% (2014 £128.7 million at 4.5% and £288.4 million at 6.0%). Interest on £403.1 million of the loans is charged at 
12 month LIBOR +1.5%. These loans are due for repayment in instalments over the period 2015 to 2041. 

Interest on £130.0 million of the loans has been charged at 1-month LIBOR + 1.0%. This loan will be repaid in 2015/16.

During the year there were no provisions (2014 nil) in respect of loans to subsidiaries not expected to be repaid.

Payables due to subsidiary undertakings

Loans 

Trading balances 

The loans from subsidiary undertakings are unsecured and interest-free without any terms for repayment.

2015 
£m

283.2

14.6

2014 
£m

283.2

14.4

156

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationFive year financial summary

Income statement

Revenue 

Operating profit before exceptional items

Net finance costs before exceptional items

Share of profit in joint ventures 

Profit before tax and exceptional items

Net exceptional items before tax

Taxation (charge)/credit

Profit for the year 

Attributable to:

  Ordinary shareholders of the parent

  Perpetual capital security holders

Dividends proposed/declared

Earnings per ordinary share (basic):

From continuing operations

Earnings per share 

Deferred tax before exceptional items

Exceptional items (net of tax)

Earnings per share before exceptional items and deferred tax 

2015
£m

2014
£m

2013
£m

2012*
£m

2011*
£m

1,357.2

1,321.2

1,201.1

1,233.1

1,159.2

246.6

(40.8)

4.9

257.5

(53.9)

3.7

210.7

207.3

(13.7)

(54.7)

(48.6)

(0.6)

142.3

158.1

126.3

16.0

129.5

142.5

15.6

117.0

245.6

(61.4)

5.8

190.0

(176.4)

7.0

20.6

20.6

–

103.9

268.8

(72.3)

4.0

260.9

(76.7)

4.3

200.5

188.5

–

(28.1)

172.4

–

(16.9)

171.6

172.4

171.6

–

96.0

–

88.2

32.3p

4.7p

2.8p 

39.8p

38.8p 

(7.0)p

10.8p 

42.6p

5.7p 

(4.0)p

38.6p 

40.3p

48.1p 

(0.8)p

–

48.4p

(6.1)p

–

47.3p

42.3p

Declared dividends per share 

31.80p

30.31p

28.46p

26.52p

24.65p

Capital expenditure

Acquisitions 

Property, plant and equipment 

Balance sheet

Non-current assets 

Net current assets

Non-current liabilities

Net assets 

Number of employees (average for year)

Water and wastewater business 

Waste management 

Other businesses 

* Prior to the application of IAS 19 (Revised) ‘Employee Benefits’.

2015
£m

2014
£m

–

–

301.4

360.8

2013
£m

14.8

410.1

2012
£m

29.2

257.4

2011*
£m

25.1

199.0

4,325.9

4,076.6

3,846.0

3,592.5

3,347.6

586.0

241.9

378.5

11.8

335.7

(3,557.8)

(3,120.9)

(3,152.4)

(2,775.2)

(2,903.8)

1,354.1

1,197.6

1,072.1

829.1

779.5

1,408

3,101

49

1,356

3,044

51

1,354

3,180

50

1,335

3,148

46

1,196

3,012

44

4,558

4,451

4,584

4,529

4,252

157

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsShareholder information

Financial calendar

Financial year-end

Twenty-sixth Annual General Meeting

Ex-dividend date for 2015 final dividend

Record date for 2015 final dividend

2015 final dividend payable

2015/16 half yearly results announcement

2016 interim dividend payable

2016 preliminary results announcement

Twenty-seventh Annual General Meeting

2016 final dividend payable

Scrip Dividend Alternative*

Ordinary shares quoted ex-dividend

Record date for final dividend

Posting of Scrip Dividend offer

Final date for receipt of Forms of Mandate

Posting of dividend cheques and share certificates

Final cash dividend payment date

First day of dealing in the new ordinary shares

31 March 

30 July 2015

6 August 2015*

7 August 2015*

2 October 2015*

27 November 2015

April 2016

May 2016

July 2016

October 2016

6 August 2015

7 August 2015

21 August 2015

14 September 2015

1 October 2015

2 October 2015

2 October 2015

* Subject to obtaining shareholder approval at the 2015 Annual General Meeting to the payment of a final dividend for the year ended 31 March 2015

Shareholder analysis at 31 March 2015 

Holding of shares

Number of shareholders

% of total shareholders

% of ordinary shares

1-100

101-1,000

1,001-5,000

5,001-50,000

50,001-100,000

100,001 +

2,483

9,052

8,741

1,173

90

273

21,812

11.38

41.50

40.07

5.38

0.41

1.25

0.02

1.21

4.77

3.28

1.58

89.14

Individuals

Companies

Trust companies (pension funds etc.)

Banks and nominees

Number of accounts

% of total accounts

% of total shares

18,031

180

7

3,594

21,812

82.67

0.82

0.03

16.48

6.94

0.85

0.01

92.20

158

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationMajor shareholdings 

The net position on 31 March 2015 of investors who have notified interests in the issued share capital of the Company pursuant to the Financial 

Conduct Authority’s Disclosure and Transparency Rules is as follows: 

Number of voting rights (direct and indirect)

% of voting rights

Ameriprise Financial, Inc.

Pictet Asset Management SA

Lazard Asset Management LLC

RARE Infrastructure Limited

AXA Investment Managers SA

Invesco Ltd

UBS Investment Bank

Legal & General Group Plc

35,301,271

25,599,217

20,137,074

19,366,782

18,088,394

17,212,959

16,610,004

13,458,627

8.85%

6.42%

5.05%

4.86%

4.54%

4.32%

4.17%

3.38%

Since 31 March 2015, the following changes have been notified to 
the Company:

i)  On 22 April 2015, The Capital Group Companies, Inc. notified the 
Company that it had crossed the 3% threshold, with an increased 
total holding of 15,791,347 shares, equivalent to 3.84% of 
voting rights;

ii)  On 22 April 2015, Ameriprise Financial, Inc. informed the 

Company that it held 20,328,154 shares (equivalent to 4.95% of 
voting rights);

iii) On 1 May 2015, The Capital Group Companies, Inc. informed the 
Company that it held 16,705,367 shares (equivalent to 4.06% of 
voting rights).

No further changes to interests in the Company's issued share 
capital have been disclosed to the Company as at 19 June 2015 
(being a date not more than one month prior to the date of the 
Company's Notice of Annual General Meeting).

Registrar
All enquiries concerning shareholdings including notification of 
change of address, loss of a share certificate or dividend payments 
should be made to the Company’s registrar, Capita Asset Services, 
who can be contacted as follows:

Capita Asset Services
Pennon Group Share Register, 
The Registry
34 Beckenham Road, Beckenham 
Kent BR3 4TU

Telephone: 0371 664 9234 (calls are charged at standard 
network rates).
Lines are open 8.30am-5.30pm Monday-Friday.
Overseas telephone: +44 371 664 9234
Email: pennon@capita.co.uk
Website: capitashareportal.com

Share dealing service
The telephone share dealing service offered by Stocktrade enables 
shareholders to buy and sell shares in the Company on a low-cost 
basis and to make regular investments in the Company. For further 
details of this service, contact Stocktrade on +44 (0)131 240 0414 
and quote: Pennon Group Dial & Deal Service. Commission is 
0.5% (subject to a minimum charge of £17.50) up to £10,000, then 
0.2% thereafter. 

Share gift service
Through Sharegift, an independent charity share donation scheme, 
shareholders who only have a small number of shares with a value 
that makes it uneconomical to sell them can donate such shares 
to charity. Donations can be made by completion of a simple share 
transfer form which is available from the Company’s registrar, Capita 
Asset Services.

Individual Savings Accounts
Shareholders may gain tax advantages by holding their shares in the 
Company in an Individual Savings Account (ISA).

Scrip Dividend Alternative

Subject to obtaining shareholder approval at the 2015 Annual 
General Meeting for the payment of a final dividend for the year 
ended 31 March 2015, full details of the Scrip Dividend Alternative 
and how to participate will be sent to shareholders on 21 August 
2015. The full timetable for offering the Scrip Dividend Alternative is 
given on the opposite page.

The Scrip Dividend Alternative provides shareholders with an 
opportunity to invest the cash dividend they receive on their Pennon 
Group Plc shares to buy further shares in the Company without 
incurring stamp duty or dealing expenses. 

Online portfolio service
The online portfolio service provided by Capita Asset Services 
gives shareholders access to more information on their 
investments. Details of the portfolio service are available online 
at www.capitashareportal.com.

Electronic communications
The Company has passed a resolution which allows it to 
communicate with its shareholders by means of its website.

Shareholders currently receiving a printed copy of the Annual 
Report who now wish to sign up to receive all future shareholder 
communications electronically can do so by registering with Capita 
Asset Services’ share portal. Go to www.capitashareportal.com 
to register, select ‘Account Registration’ and then follow the 
on-screen instructions by inputting your surname, your Investor 
Code (which can be found on your Form of Proxy) and your 
postcode as well as entering an email address and selecting 
a password.

By registering to receive your shareholder communications 
electronically, you will also automatically receive your Dividend Tax 
Vouchers electronically.

Electronic proxy voting
Shareholders also have the opportunity to register the 
appointment of a proxy for any general meeting of the Company 
once notice of the meeting has been given and may do so via 
www.capitashareportal.com. Shareholders who register an 
email preference will not receive a paper proxy form. Instead they 
will receive an email alert advising them of general meetings of the 
Company, with links to the notices of meetings and annual and half 
yearly financial reports. 

159

 www.pennonannualreport.co.uk/2015Strategic overviewSouth West WaterViridorGroupGovernanceFinancial statementsShareholder information Continued

Pennon’s website
www.pennon-group.co.uk provides news and details of the 
Company’s activities plus links to its subsidiaries’ websites.

The Investor Information section contains up to date information 
for shareholders including detailed share price information, financial 
results, dividend payment dates and amounts, and stock exchange 
announcements. There is also a comprehensive shareholder 
services section which includes information on buying, selling 
and transferring shares, and how to notify a change in personal 
circumstances, for example, a change of address.

Beware of share fraud
The following is taken from the 'Beware of share fraud' leaflet 
produced by the Financial Conduct Authority:

Fraudsters use persuasive and high-pressure tactics to lure 
investors into scams.

They may offer to sell shares that turn out to be worthless or 
non-existent, or to buy shares at an inflated price in return for an 
upfront payment.

While high profits are promised, if you buy or sell shares in this 
way you will probably lose your money.

How to avoid share fraud

1.  Keep in mind that firms authorised by the Financial Conduct 
Authority (FCA) are unlikely to contact you out of the blue 
with an offer to buy or sell shares.

2.  Do not get into a conversation, note the name of the person 

and firm contacting you and then end the call.

3.  Check the Financial Services Register from www.fca.org.uk 
to see if the person and firm contacting you is authorised by 
the FCA.

4.  Beware of fraudsters claiming to be from an authorised firm, 

copying its website or giving you false contact details.

5.  Use the firm’s contact details listed on the Register if you 

want to call it back.

6.  Call the FCA on 0800 111 6768 if the firm does not have 

contact details on the Register or you are told they are out 
of date.

7.  Search the FCA Warning List of unauthorised firms at  

www.scamsmart.fca.org.uk.

8.  Consider that if you buy or sell shares from an unauthorised 

firm you will not have access to the Financial Ombudsman 
Service or Financial Services Compensation Scheme.

9.  Think about getting independent financial and professional 

advice before you hand over any money.

10.  Remember: if it sounds too good to be true, it probably is!

5,000 people contact the Financial Conduct Authority about share 
fraud each year, with victims losing an average of £20,000

Report a scam

If you are approached by fraudsters please tell the FCA using the share fraud 
reporting form at www.fca.org.uk/scams where you can find out more 
about investment scams.

You can also call the FCA Consumer Helpline on 0800 111 6768.

If you have already paid money to share fraudsters you should contact Action 
Fraud on 0300 123 2040.

160

Pennon Group Plc Annual Report 2015Financial statements and shareholder informationNotes

161

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162

Pennon Group Plc Annual Report 2015Mix
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Pennon Group Plc
Peninsula House
Rydon Lane
Exeter
Devon
England  EX2 7HR

www.pennon-group.co.uk

To view our online annual report:
www.pennonannualreport.co.uk/2015

Registered in England & Wales 
Registered Number: 2366640

When you have finished with 
this document please recycle it.