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Pennon Group

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FY2016 Annual Report · Pennon Group
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ANNUAL REPORT  
AND ACCOUNTS 2016

DELIVERING FOR CUSTOMERS 
AND SHAREHOLDERS

STRATEGIC REPORT | OVERVIEW

WHO WE ARE
As one of the largest environmental infrastructure groups 
in the UK, we are at the top end of the FTSE 250.

We have assets of around £5.7 billion and a workforce of 
over 4,800 people.
OUR BUSINESSES
WATER AND WASTEWATER

SOUTH WEST WATER 
Providing water and wastewater services to a population of c.1.7 million in 
Cornwall, Devon and parts of Dorset and Somerset. South West Water was 
awarded enhanced status for its 2015-2020 Business Plan, and has the highest 
potential returns in the water sector.

BOURNEMOUTH WATER 
Providing water services to a population of c.0.5 million in areas of Dorset, 
Hampshire and Wiltshire. Bournemouth Water was acquired in April 2015 
and has been substantially integrated with South West Water to deliver 
synergies and savings.

WASTE RECYCLING AND RECOVERY 
VIRIDOR 
A leading UK recycling, energy recovery and waste management company, 
providing services to more than 150 local authorities and major corporate 
clients as well as over 32,000 customers across the UK.
OUR VISION
•  To be a pre-eminent developer, manager and operator of environmental 

infrastructure and related services

•  To provide first class services to our customers

•  To achieve positive outcomes for the communities in which we operate

•  To provide sustainable value for our shareholders.

OUR MISSION
•  To enable and encourage the people and businesses we serve to be 

more sustainable

•  To adopt sustainable practices in our management of the environment

•  To invest in new and innovative technologies for the benefit of our businesses 

and stakeholders. 

OUR STRATEGY
•  To innovate, drive efficiencies and identify opportunities for growth

•  To provide high quality, reliable services and a safe working environment for 

our people and the communities we serve.

PENNON GROUP PLC ANNUAL REPORT 2016CONTENTS

STRATEGIC 
REPORT

OVERVIEW

GROUP 
PERFORMANCE

GOVERNANCE 
AND 
REMUNERATION

Group financial highlights 
Group operational highlights 
Chairman’s statement 
Business model  

Group Chief Executive Officer’s overview 
Chief Financial Officer’s report 
Our operations 

Water and wastewater 
Waste recycling and recovery 
Customers and communities 
Our environment 
Our people 
Risk report 

Chairman’s letter to shareholders 
Board of Directors 
The Board and its governance framework 
Board Committees’ reports 
Directors’ remuneration report 
Directors’ report – other statutory disclosures 

FINANCIAL 
STATEMENTS 
AND 
SHAREHOLDER 
INFORMATION

Independent auditor’s report 
Financial statements 
Five-year financial summary 
Shareholder information 

To view our online report visit:
www.pennonannualreport.co.uk/2016

4
6
8
10

14
18
26
28
32
36
42
48
51

58
60
62
66
77
99

104
114
172
173

1

OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSwww.pennonannualreport.co.uk/2016STRATEGIC REPORT | OVERVIEW

STRATEGIC REPORT
OVERVIEW

OVERVIEW

4 

6 

8 

GROUP FINANCIAL HIGHLIGHTS

GROUP OPERATIONAL HIGHLIGHTS

CHAIRMAN’S STATEMENT

10 

BUSINESS MODEL

2

PENNON GROUP PLC ANNUAL REPORT 2016STRONG FINANCIAL 
PERFORMANCE 
BENEFITING CUSTOMERS 
AND SHAREHOLDERS

SECTOR-LEADING 
DIVIDEND POLICY: 
+4% GROWTH OVER RPI 
YEAR ON YEAR TO 2020

GROWTH AT VIRIDOR:  
ENERGY RECOVERY 
ACTIVITIES 
PERFORMING WELL

STRONG START 
TO K6 (2015-2020): 
OUTPERFORMING 
REGULATORY 
CONTRACT

3

OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSwww.pennonannualreport.co.uk/2016STRATEGIC REPORT | OVERVIEW

GROUP FINANCIAL 
HIGHLIGHTS

HIGHLIGHTS OF 
THE YEAR
•  Strong start to the new regulatory period for the 

water business delivering a RoRE of 11.7%(3)

•  Group results benefiting from growth:

 − £90 million of EBITDA delivered from Energy 
Recovery Facilities (ERFs) in 2015/16, up 166%. 
ERFs on track to deliver targeted c.£100 million 
of EBITDA(1) in 2016/17 despite pressure 
on power prices and the removal of Levy 
Exemption Certificates (LECs) 

 − Bournemouth Water acquired on 15 April 

licence and trade and assets merged

2015, with key aspects of the integration with 
South West Water delivered:
 -
 - shared services combined
 - debt transferred and security removed
•  Group efficiency initiatives underway, expected to 
deliver future cost savings of c.£11 million p.a. 

STRATEGY IN ACTION
•  Dividend increased by 5.6% in line with 

sector-leading policy of 4% year-on-year growth 
over RPI

•  Group remains well funded with efficient 

long-term financing 

•  Continued focus on sustainable investment and 

activities that make a positive impact on 
communities and the environment

•  Implementing improvements in recycling activities.

REVENUE

£1,352.3m -0.4%

ADJUSTED EBITDA(1) before non-underlying items

£508.4m +9.1%

PROFIT BEFORE TAX before non-underlying items

£211.3m +0.3% 

(statutory basis £206.3m)

DIVIDEND

33.58p +5.6%

SHAREHOLDER PROFITS(2) (£m)

Profit before tax and non-underlying items
Non-underlying items impacting profit before tax
Tax charge
Profit attributable to perpetual capital holders

Profit after tax attributable to shareholders

211.3
(5.0)
(38.0)
(16.2)

152.1

(1)  Earnings before interest, tax, depreciation, amortisation and non-underlying items (EBITDA). 
(Adjusted EBITDA includes IFRIC 12 interest receivable and share of joint venture EBITDA – 
see notes 8 and 20 to the financial statements)

(2) Reconciliation of profit before tax and non-underlying items to profit after tax attributable 

to shareholders

(3) Return on regulated equity. See page 28 for further details.

4

PENNON GROUP PLC ANNUAL REPORT 2016ASSETS

£5.7bn

CASH AND COMMITTED 
FACILITIES TO FUND 
CAPITAL PROGRAMME

INVESTMENT IN KEY 
INFRASTRUCTURE

£317m

£1.7bn

KEY PERFORMANCE INDICATORS(1)

REVENUE (£m)

DIVIDEND PER SHARE (pence)

2011/12

2012/13

2013/14

2014/15

2015/16

1,233.1

1,201.2

1,321.2

1,357.2
1,352.3

2011/12

2012/13

2013/14

2014/15

2015/16

-0.4%

26.52

28.46

30.31

31.80
33.58

+5.6%

ADJUSTED EBITDA(2) 

before non-underlying items (£m)

INTEREST RATE ON ANNUAL NET DEBT (%)

2011/12

2012/13

2013/14

2014/15

2015/16

430.8

433.0

456.9

465.9
508.4

2011/12

2012/13

2013/14

2014/15

2015/16

+9.1%

4.2

4.0

3.8

3.4
3.3

PROFIT BEFORE TAX before non-underlying items (£m)

REGULATORY CAPITAL VALUE as at 31 March (£m)

2011/12

2012/13

2013/14

2014/15

2015/16

200.5

190.0

207.3

210.7
211.3

2012

2013

2014

2015

2016

+0.3%

EARNINGS PER SHARE  
before non-underlying items and deferred tax (pence)

GROUP ASSETS as at 31 March (£bn)

2011/12

2012/13

2013/14

2014/15

2015/16

47.3

40.3

42.6

39.8
39.5(3)

2012

2013

2014

2015

2016

-0.8%

(1)  These are the key performance indicators (KPIs) we use to measure the performance of our businesses as 

described in our business model on page 10

(2) Earnings before interest, tax, depreciation, amortisation and non-underlying items (EBITDA). (Adjusted 

EBITDA includes IFRIC 12 interest receivable and share of joint venture EBITDA)

(3) Basic earnings per share (statutory basis) 37.0p.

2,827

2,916

2,959

2,928
3,150

4.3

4.8

5.0

5.4
5.7

+7.6%

+5.6%

5

OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSwww.pennonannualreport.co.uk/2016STRATEGIC REPORT | OVERVIEW

GROUP OPERATIONAL 
HIGHLIGHTS

TOTAL RENEWABLE ENERGY GENERATION

1,496GWh

DRINKING WATER QUALITY  
(mean zonal compliance)

SOUTH WEST WATER

BOURNEMOUTH WATER

99.97%

100%

BATHING WATER COMPLIANCE(1)  
(‘sufficient quality’ or higher)

97.2%

TOTAL WASTE MATERIAL INPUTS

7.8 million tonnes

ERF AVAILABILITY

RECYCLING VOLUMES 
TRADED (million tonnes)

85%

1.8

RIDDOR INCIDENCE RATE  
(per 100,000 employees)

822

6

HIGHLIGHTS OF 
THE YEAR
•  High quality drinking water maintained (mean zonal 
compliance was 99.97% for South West Water and 
100% for Bournemouth Water) 

•  No water restrictions for customers and leakage 

targets met  

•  Increase in customer service score in the 

water business

•  97% of bathing waters in the South West 

Water region meeting tougher new bathing 
water standards

•  Two-thirds of ERF portfolio now on line 
•  Recycling and Resources £0.6 million (1%) ahead 
of 2014/15 EBITDA despite ongoing challenging 
commodity prices and market conditions.

STRATEGY IN ACTION
•  Group-wide focus on health and safety to drive 

cultural and behavioural change

•  Investment in new technologies and innovation 

helping to improve performance in water business 

•  Construction underway on new £60 million 

drinking water treatment works for the Plymouth 
area – first of its kind in the UK

•  Merger of South West Water and Bournemouth 
Water bringing efficiency benefits and sharing of 
best practice

•  New company, Pennon Water Services, established 

as part of our non-household retail strategy
•  Long-term revenue streams for ERFs helping 

secure consistent risk profile

•  Input, Throughput and Output Optimisation 
(ITOO) programme continuing to deliver 
further efficiencies and financial benefits in 
waste management 

•  New operating model implemented at Viridor 
to provide a platform for growth in line with 
business strategy.  

(1)  New standards introduced in 2015 under the EU’s revised Bathing 
Water Directive. The classifications are ’poor quality’, ’sufficient 
quality’ (the new minimum standard), ’good quality’ and ’excellent 
quality’ (the new guideline standard). Prior years not restated.

PENNON GROUP PLC ANNUAL REPORT 2016KEY PERFORMANCE INDICATORS(1)

DRINKING WATER QUALITY 
mean zonal compliance (%)

TOTAL WASTE MATERIAL INPUTS 
(million tonnes)

2012

2013

2014

2015

2016

South West Water

2016

Bournemouth Water

99.99

99.97

99.98

99.96
99.97
      100.00

2011/12

2012/13

2013/14

2014/15

3.1 0.7

2.7 0.7

2.7 0.7

2.5

1.2

2015/16

2.0

2.1

3.8

4.1

4.3

3.8

3.7

7.6

7.5

7.7

7.5
7.8

 Landfill    

 ERFs    

 Recycling and other

CUSTOMER SERVICE service incentive mechanism (%)

RECYCLING VOLUMES TRADED (million tonnes)

2011/12

2012/13

2013/14

2014/15

2015/16

South West Water

2015/16

Bournemouth Water

66.9  

70.5  

73.9  

74.8  
78.6  
86.2(3)

2011/12

2012/13

2013/14

2014/15

2015/16

Viridor  

+7.3%

BATHING WATER COMPLIANCE (%)

ERF INPUT CAPACITY(4) (million tonnes)

2013

2013

2014

2014

2015

South West Water

2015

South West Water

 EU minimum standard   

 Guideline standard

RIDDOR INCIDENTS(5)

2011

2012

2013

2014

2015

Pennon Group 

+20%

99.3  

91.0  

99.3  

86.3  
97.2(2)
70.3(2)

59

52

40

35
42

2011/12

2012/13

2013/14

2014/15

2015/16

Viridor 

+79%

TOTAL RENEWABLE ENERGY 
GENERATION (GWh)

2011/12

2012/13

2013/14

2014/15

2015/16

Pennon Group 

+57.6%

1.8

1.9

1.8

1.7
1.8

0.8

0.8

0.8

1.4
2.5

775

839

795

949
1,496

(1)  These are the key performance indicators (KPIs) we use to measure the performance 

of our businesses as described in our business model on page 10

(4)  Processing capacity available in the year including joint ventures
(5) Incidents involving employees under the Reporting of Injuries, Diseases and 

(2) See footnote on previous page
(3) Bournemouth Water’s service incentive mechanism (SIM) score for 2014/15 was 85.6

Dangerous Occurrences Regulations. Change in RIDDOR reporting criteria from 
2012. See page 48 for details of each company’s performance.

7

OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSwww.pennonannualreport.co.uk/2016  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT | OVERVIEW

CHAIRMAN’S 
STATEMENT

DEAR SHAREHOLDER
In my first annual statement to you as 
Chairman of Pennon Group, I am pleased to 
report another year of strong performance 
and solid financial results, which translate 
directly to shareholder value.

Following my appointment as Chairman in August 2015, I took 
time to familiarise myself with the Group’s operations and 
the strengths of the business, and concluded that a strong 
platform exists upon which we can further build to achieve a 
successful future. It was clear to me that Pennon was ready to 
move to the next phase; South West Water had embarked on 
a new five-year regulatory cycle whilst working towards the 
full integration of Bournemouth Water’s business acquired in 
April 2015, and Viridor was progressing from ‘construction’ to 
‘operation’, with eight Energy Recovery Facilities (ERFs) operating 
successfully and the construction of three more progressing well. 
In addition, I found talented and committed people throughout 
the organisation, with a very strong executive leadership team 
in place. The autumn of 2015 was therefore a natural time for 
reflection in terms of the Group’s strategic priorities. 

Whilst this strategic review has not given rise to a ‘new’ Group 
strategy, it has led to differences of nuance and focus. In particular, 
we identified that with the maturity of Viridor’s business, as it 
moves away from waste disposal to landfill, greater commonality 
exists between the Group’s businesses. We also recognised that 
we were able to move towards a more homogeneous risk profile 
across the two businesses, with Pennon’s investment proposition 
now premised on an increased proportion of contracted 
long-term, index-linked revenues over a long-lived asset base.

As part of the strategic review, the Board decided to create a new 
role of Group Chief Executive Officer, a position to which Chris 
Loughlin (who was Chief Executive of South West Water at the 
time) was appointed with effect from 1 January 2016. Chris has 
been tasked with driving forward our strategy, which will involve 
looking across the business at how we can share best practice, 
deliver synergies and capitalise on emerging opportunities. Both 
Viridor and South West Water have a breadth and depth of 
experience in managing large asset bases and in using engineering 
excellence, technology and innovation to deliver efficiency 
and effectiveness. By sharing knowledge across the Group and 
harnessing our combined skills we can provide even better service 
to our wide customer base of local authorities, major corporate 
clients and household customers throughout the UK. By driving 
integration across the Group we will also be able to extract 
tangible efficiencies and synergies.

SIR JOHN PARKER, CHAIRMAN

HEALTH AND SAFETY
I have been impressed by the level of commitment of the Board 
and the senior management teams to the health, safety and 
wellbeing of our people. As reported last year, tragically there was 
an incident in June 2015 involving a Viridor vehicle, which resulted 
in the death of a Viridor employee. The Group continues to work 
with the authorities in relation to this incident.

Reflecting the Board’s desire for a consistent and effective 
Group-wide approach, we have created a new role of director 
of Safety, Health, Environment, Quality and Sustainability 
(SHEQS), and recruitment is underway. The Group has strategic 
improvement plans in place and continues to invest in 
programmes and initiatives to further embed the change in 
culture and attitudes necessary to achieve its target of zero 
accidents and incidents.

SUSTAINABILITY
Environmental, social and governance (ESG) matters are integral 
to our strategy and business model. The Sustainability Committee 
of the Board continues to oversee our performance in maintaining 
a responsible approach to business operations. The Group’s 
notable achievements include another year of high quality drinking 
water, benefits to local economies as a direct result of our 
investment in energy recovery infrastructure, strong performance 
against new EU bathing water standards, preliminary work on 
a new water treatment works with cutting edge technology 
for the Plymouth area, investment in further customer service 
improvements, further work to reduce the risk of sewer flooding, 
recognition for our apprenticeship programmes, and acclaimed 
education programmes and community engagement activities 
across the Group.

Further information on the Group’s approach to sustainability is 
provided throughout the strategic report and in the Sustainability 
Committee report for the year on pages 70 to 73.

DIVIDEND
I am pleased to report that the Board is recommending a final 
dividend per share of 23.12p, representing a 6.0% increase on 
last year’s final dividend. This will result in a total dividend for 
the year of 33.58p, an increase of 5.6%, which is in line with our 
dividend policy of year-on-year growth of 4% above RPI inflation 
to 2019/20 and reflects the Board’s confidence in the future 
financial performance of the Group. We will again be offering a 
scrip dividend alternative to shareholders in respect of the final 
dividend for which the timetable is given on page 173.

8

PENNON GROUP PLC ANNUAL REPORT 2016BUILDING ON A 
STRONG PLATFORM 

DELIVERING 
SUSTAINABLE PROFIT AND 
DIVIDEND GROWTH

DIVERSITY 
The Board continues to promote equality and diversity across the 
Group in all areas, including gender and ethnicity. I am pleased to 
say we exceeded our target of 25% female representation on the 
Board by 2015. 

We remain committed to ensuring our Board pursues a 
progressive diversity agenda and you will find further details in 
our Nomination Committee report on page 74.

MANAGEMENT AND EMPLOYEES
The success of any company is down to the quality of its 
leadership, not just in the boardroom, but throughout the 
organisation. The strong and effective leadership we have 
along with well-trained and skilled personnel, including our 
award-winning apprenticeship schemes, underpin the success of 
Pennon Group.

May I take this opportunity to express my thanks and that of 
our Board to all our employees who make the difference to our 
performance and to the service we render to our communities 
every day.

LOOKING TO THE FUTURE 
With its refreshed strategy Pennon will continue to capitalise on 
strategic opportunities, whilst developing our people, protecting 
the environment, helping the communities in which we operate 
and enhancing shareholder value. We have built a solid foundation 
for the future.

Sir John Parker 
Chairman 
Pennon Group Plc 
24 May 2016

NEW GOVERNANCE FRAMEWORK
On my appointment, I was pleased to see that a strong 
commitment to the three essential pillars of a successful board – 
strong financial control, sound administration and good governance 
– was in evidence in the boardroom. To ensure we are well placed 
to continue to deliver solid growth and efficiency, I reviewed 
our Board structures, in consultation with the Non-executive 
Directors, and identified opportunities for streamlining the Group’s 
governance framework and decision-making processes. Changes 
were implemented after agreement with Ofwat in respect of South 
West Water and Bournemouth Water governance arrangements. 
This involved simplifying the subsidiary board structure to achieve 
more efficient governance whilst preserving the regulatory ring 
fence around the water and wastewater business. Further details 
are provided in the governance report on page 62.

OTHER BOARD DEVELOPMENTS 
Ken Harvey, our long-serving and distinguished Chairman of 18 
years, retired at last year’s AGM. The success of Pennon Group 
today is in no small measure due to his professional leadership 
and integrity. Our Senior Independent Director, Gerard Connell, 
also stepped down at the AGM and we acknowledge the 
significant contribution he made to our Board during his 12 years 
of service. We also wish both a happy retirement. I am pleased 
to report that Gill Rider has been appointed as our new Senior 
Independent Director.

As reported above, Chris Loughlin was appointed to the new 
role of Group Chief Executive Officer on 1 January 2016. Prior to 
that, Chris served as an Executive Director of Pennon Group Plc 
in his capacity as Chief Executive of South West Water. Stephen 
Bird was promoted to the position of Managing Director of South 
West Water with effect from the same date. As at 1 April 2016, 
Susan Davy’s title changed from Group Director of Finance to 
Chief Financial Officer.

Changes to the governance structure, which were implemented on 
1 April 2016, have seen our existing independent Non-executive 
Directors, Martin Angle, Neil Cooper and Gill Rider, additionally 
being appointed as non-executive directors of South West Water 
Limited. I continue to serve as chairman of South West Water, 
an office to which I was appointed on 31 July 2015. In addition, 
the Board has been pleased to welcome three non-executive 
directors of South West Water, Martin Hagen, Steve Johnson 
and Lord Matthew Taylor, to participate in plenary sessions of the 
Pennon Group Board and its Committees. Steve Johnson resigned 
subsequent to the year end due to taking up another appointment.  

Ken Woodier, our Group General Counsel and Company Secretary, 
decided to retire in the year. He has served the Board in a diligent, 
professional and committed way for some 18 years. We thank 
him and wish him well in the future. He is succeeded by Helen 
Barrett-Hague from Alent Plc and we welcome her to Pennon.

9

OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSwww.pennonannualreport.co.uk/2016STRATEGIC REPORT | OVERVIEW

BUSINESS MODEL

Our business model is the framework through which we deliver our strategy and 
shareholder value: to innovate, drive efficiencies and identify opportunities for growth; 
and to provide high quality, reliable services and a safe working environment for our 
people and the communities we serve.

PENNON GROUP
STRONG GOVERNANCE

WATER AND 
WASTEWATER

WASTE RECYCLING 
AND RECOVERY

HOW WE CREATE VALUE 

We create value for our shareholders by developing our 
environmental infrastructure businesses and by efficient 
financing and strong management of the Group as a whole.

Our commitment to sustainable shareholder returns is 
reflected through our dividend policy of year-on-year 
growth of 4% above RPI inflation to 2019/20, meaning a 
policy for 10 consecutive years (2010-2020) of 4% real 
dividend growth.

RISK 
MANAGEMENT

FINANCIAL 
PERFORMANCE

CUSTOMERS  
AND 
COMMUNITIES

OUR 
ENVIRONMENT

OUR 
PEOPLE

10

PENNON GROUP PLC ANNUAL REPORT 2016HOW WE MANAGE OUR BUSINESSES TO CREATE VALUE

We create shareholder value by focusing on six core areas, underpinned by our 
commitment to creating and maintaining a sustainable business:

STRONG 
GOVERNANCE

Pennon provides oversight and support to its businesses through a strong governance framework which includes robust 
processes for decision-making and oversight of the Group’s performance.
More information on governance can be found on pages 58 to 76.

RISK 
MANAGEMENT

Our operating framework includes a comprehensive and fully embedded risk management process which assists us in 
identifying and managing risks and opportunities to deliver the Group’s strategy and the other essential elements of our 
business model.
Further information on our risk management framework and control environment is provided on pages 51 and 65, and our 
principal risks and uncertainties and how we mitigate them are set out on pages 52 to 54.

FINANCIAL 
PERFORMANCE

We have set challenging financial targets through a range of key performance indicators (KPIs). These are set out on page 5.
Our focus in setting such targets is to achieve sustainable performance over the short and long term. Our financial 
performance is set out in more detail on pages 18 to 25.

CUSTOMERS  
AND 
COMMUNITIES

The Group is fully committed to meeting the needs of its customers and developing and maintaining good relationships with 
the wider community and stakeholders in general. This is the key to the success of each of our businesses.
How we respond to our stakeholders’ needs and assess customer satisfaction is set out on pages 36 to 41.

OUR 
ENVIRONMENT

We are aware that our businesses can, and do, have a material impact on the environment in which they operate. To address 
this we take a responsible and transparent approach to environmental matters.
Our sustainable practices ensure the long-term success of our businesses. More information on our environmental impacts 
is provided on pages 42 to 47.

OUR 
PEOPLE

We know that the success of our Group is due to the talent, commitment and hard work of our employees, and we aim to 
be a responsible employer.
We are focused on ensuring employee wellbeing, retention, training and development, and productivity. Essential to this is 
our commitment to the health and safety of our workforce.
More information on the initiatives we have introduced to improve employee engagement and health and safety in our 
businesses is set out on pages 48 to 50. 

11

OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSwww.pennonannualreport.co.uk/2016STRATEGIC REPORT
GROUP PERFORMANCE

GROUP PERFORMANCE

14  GROUP CHIEF EXECUTIVE OFFICER’S OVERVIEW

18  CHIEF FINANCIAL OFFICER’S REPORT

26  OUR OPERATIONS

28 

32 

WATER AND WASTEWATER

WASTE RECYCLING AND RECOVERY

36  CUSTOMERS AND COMMUNITIES

42  OUR ENVIRONMENT

48  OUR PEOPLE

51 

RISK REPORT

12

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCESTRONG RESULTS 
BENEFITING FROM 
GROWTH

MAINTAINING AND 
GROWING OUR 
ASSET BASE

DRIVING VALUE 
THROUGH EFFICIENCY

WELL PREPARED FOR 
THE FUTURE

13

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSGROUP CHIEF 
EXECUTIVE 
OFFICER’S 
OVERVIEW

The year 2015/16 has been transformative 
for Pennon Group. While continuing to 
deliver market-leading performance in 
many areas of our businesses, we have 
been fine-tuning our strategic focus 
to meet the changing demands of our 
sector, evolving our governance and 
internal structures and beginning to draw 
new synergistic benefits from the closer 
alignment of our subsidiaries.

(1)  Oxera modelling for South West Water and Bournemouth Water submission to 
the Competition and Markets Authority. This estimate provides the probability 
of the merged company, with synergy savings, being within the UQ (the efficiency 
benchmark as used by Ofwat in PR14) at PR19.

(2) As measured by mean zonal compliance.

14

CHRIS LOUGHLIN, GROUP CHIEF EXECUTIVE OFFICER

As the new Group Chief Executive Officer I am pleased to report 
that Pennon has performed very well in 2015/16.

South West Water is outperforming its regulatory contract having 
begun the K6 (2015-2020) period in a position of confidence 
following a successful Price Review, which saw its business plan 
deemed best-in-class. The drive towards further efficiency and 
improved performance has been complemented by the successful 
acquisition and merger with Bournemouth Water. Integration 
is substantially complete and the bringing together of these two 
good companies is allowing for substantial efficiency savings, the 
sharing of best practice and operational synergies. The combined 
water business is well placed for the regulatory changes ahead, 
including the opening of the non-household retail market in 
2017, and there is a 94% probability it will set the efficiency 
frontier at the 2019 Price Review(1).

In waste management, Viridor has also performed well. The 
company has made a clear transition from landfill to a greater 
focus on recycling and the recovery of energy from waste. Eight 
of the 11 committed Energy Recovery Facilities (ERFs) are now 
on stream with the remainder under construction (at Glasgow, 
Dunbar and Beddington). 

The ERF portfolio is being progressively de-risked with 
demand expected to exceed capacity over the long term. 
Approximately 80% of the total ERF portfolio volumes have been 
secured under long-term, index-linked contracts with short and 
medium-term contracts in place for the remaining 20%.

As Viridor completes its move from the investment phase to the 
delivery phase with the completion of the ERF portfolio, we are 
moving towards a more homogeneous risk profile across the 
Group. We are increasing the predictability and visibility of our 
revenues over the long term and putting Pennon in the strongest 
position possible to capitalise on future growth opportunities.

STRONG OPERATIONAL PERFORMANCE
Both South West Water and Bournemouth Water have made 
considerable progress on their K6 business plan commitments.

At South West Water, drinking water quality remains high (99.97% 
compliance(2)), customer service continues to increase, and accelerated 
investment in bathing water improvements has helped the region 
perform very well against the revised EU standards, which came 
into force in 2015. Of the 145 bathing waters tested, 141 met the 
required standard. The failure of the other four was unrelated to the 
performance of any South West Water asset.

Bournemouth Water achieved 100% compliance with drinking 
water quality standards and continued to deliver customer service 
improvements, building on its already impressive track record 
of customer service excellence. In both the South West Water 
and Bournemouth Water service areas leakage rates were kept 
within target levels and there were no water restrictions placed 
on customers.

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEIn the waste management sector, Viridor has been a consistent 
leader and is well on track to increase Pennon’s future earnings 
growth. This is being achieved through the delivery and ramp-up 
of ERFs, which are expected to contribute c.£100 million to 
Viridor’s EBITDA in 2016/17.

In landfill energy, Viridor continues to maximise value from its 
assets, managing the ongoing reduction in inputs and moving from 
the 14 remaining operational sites to a smaller number of strategic 
sites by 2020. Landfill gas will remain a significant earnings stream 
after the sites have closed to waste inputs, and the company is 
maximising opportunities to use existing grid connections.

DRIVING VALUE THROUGH EFFICIENCY 
South West Water is striving for ever greater efficiency in K6, 
building on its strong track record from K5. Recognised by Ofwat 
as delivering industry-leading cost efficiency, it was awarded an 
enhanced business plan assessment with the largest element of 
potential operational outperformance over K6 coming from total 
expenditure (Totex) savings. 

Plans to merge Bournemouth Water with South West Water 
were given unconditional clearance by the Competition and 
Markets Authority (CMA) in November 2015. The merger 
became official on 1 April 2016 and the integration process has 
been progressing well with a new management structure in place.

AREAS OF FOCUS 
South West Water delivered a step change in customer service 
performance during K5 (2010-2015) through a combination 
of operational improvements and initiatives to improve the 
customer service experience, including a more proactive 
approach to communications.

In 2015/16 the company’s customer service score(1) continued 
to increase, and further improvements are anticipated as best 
practice is shared with Bournemouth Water (which consistently 
delivers SIM performance in the upper quartile of the industry).

In wastewater services, areas for operational improvement 
remain, particularly with regards to reducing the risk of flooding 
and pollution. South West Water is working resolutely towards 
its 2020 targets, making the most of new techniques in activities 
such as forecasting and monitoring, and working closely alongside 
its supply chain partners to deliver the necessary enhancements.

In recycling, Viridor is accelerating the optimisation and 
rationalisation of its assets and contracts through the Input, 
Throughput and Output Optimisation (ITOO) programme (see 
page 33). By moving towards a more efficient cost base and more 
profitable activity, this is designed to overcome lower commodity 
prices. The programme is targeting a substantial enhancement 
in the company’s EBITDA margin through restructuring and 
improvements in source material quality (including contract 
renegotiation where required), asset efficiency, productivity and 
yield, and specific quality control of outputs.  

A number of input contracts have been successfully renegotiated 
to enhance value and the quality of inputs. New recycling 
contracts reflect the sharing of recyclate price risks with 
customers through better gate fees and a better specified quality 
of inputs.

(1)  As measured by service incentive mechanism (SIM).

During K6 (2015-2020) c.£27 million of synergies  
(net of restructuring costs) is set to be achieved through  
a combination of:
•  the merging of the two companies’ wholesale and 

retail operations

•  the creation of a single, centralised support function
•  the sharing of best practice to form common 

systems and processes
•  supply chain efficiencies.

A new single legally separate company, Pennon Water Services, 
has been created which will provide retail and water management 
services for our c.85,000 non-household customers, who will be 
eligible for the new water retail market in 2017. The new market 
will move into a period of shadow operation in October 2016 prior 
to formal opening in April 2017. 

In addition to Viridor’s operational delivery, overheads are 
being streamlined as part of the announced reorganisation and 
restructuring. This is expected to deliver c.£9 million a year of 
enduring financial benefits from 2018/19.

A TRANSFORMATIVE 
YEAR FOR 
PENNON GROUP

15

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSGROUP CHIEF 
EXECUTIVE OFFICER’S 
OVERVIEW CONTINUED

GROUP-WIDE SYNERGY
Pennon is focused on driving greater synergies and savings across 
the Group, sharing best practice and ensuring it is well placed to 
capitalise on emerging opportunities.

Both Viridor and South West Water have a breadth and depth of 
experience in managing large asset bases and in using engineering 
excellence, technology and innovation to deliver efficiency 
and effectiveness. By sharing knowledge across the Group and 
harnessing our combined skills we can provide even better 
services to our extensive customer base of local authorities, 
major corporate clients and household customers. 

A more joined-up Group brings benefits in a variety of ways. 
Looking ahead to the opening of the non-household retail 
market for water services, a key differentiator for Pennon is the 
link that can be forged between Pennon Water Services and 
Viridor’s customer base. By capitalising on Viridor’s commercial 
relationships and culture we can add value and improve our 
service offering.

Furthermore, as part of the evolution in Pennon’s structure, 
a shared services review is underway, assessing where we can 
unlock opportunities to create additional value through integrating 
back office functions. 

IN A CHANGING 
SECTOR PENNON 
IS EVOLVING WITH 
CONFIDENCE 
AND AMBITION

16

SUSTAINABLE AND RESPONSIBLE BUSINESS
Through innovation, the use of new technologies and the 
application of best practice, we continue to focus on sustainability. 

By improving the efficiency and effectiveness of our business 
activities we ensure sustainable value for both shareholders and 
customers while minimising our environmental impacts. This 
spans everything from our holistic approach to water and 
wastewater management at catchment level (see Upstream 
Thinking and Downstream Thinking on pages 29 and 31) to 
our strategic purpose of giving resources new life. 

At a community level we do our best to be a ‘good 
neighbour’ through community engagement, high operational 
standards, support for education and the provision of access 
and recreation.

South West Water continues to offer an industry-leading range 
of affordability schemes to those customers who genuinely 
struggle to pay. We continue to provide a social tariff and expand 
our innovative work with housing providers to help reduce 
customer debt. 

At Viridor, a network of active community liaison groups 
continues to ensure close dialogue with people living and working 
in areas close to our major operational sites, enabling focused 
community benefit programmes. 

In 2015 both South West Water and Viridor were recognised 
as responsible businesses within Business in the Community’s 
Corporate Responsibility (CR) Index. Pennon Group also retained 
its inclusion in the FTSE4Good Index following independent 
assessment in 2015 of its Environmental, Social and Governance 
(ESG) performance.

PROUD OF OUR PEOPLE
Pennon has more than 4,800 employees. Their health and safety 
remains our top priority and we continue to refine our policies 
and make enhancements where necessary in order to protect 
their wellbeing and comply with best practice. Further detail can 
be found on page 48. 

Across the Group we are focused on attracting, nurturing 
and retaining a high calibre workforce. South West Water, a 
significant employer in the south west of England, is ranked as a 
top 100 apprenticeship employer nationally, and has recruited 85 
apprentices since 2011.

Meanwhile at Viridor, there is a growing focus on 
apprenticeships with 23 apprentices in the business today and a 
commitment to expand this at each of the ERFs.

The efforts and achievements of our employees have made 2015/16 
a successful year and I would like to take this opportunity to thank 
them for their ongoing professionalism and dedication. 

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEOUTLOOK
As an environmental infrastructure business, Pennon is continually 
looking to the future to anticipate, influence and manage 
regulatory change and the policy environment. This is crucial to 
our success.

Through Viridor, we are well positioned with services 
reflecting the waste hierarchy, leading with reduction and 
recycling, through to energy recovery and finally to disposal.

We expect demand for ERFs to continue to exceed capacity 
into the long term. The option to commit to an additional ERF 
at Avonmouth remains and would take the total portfolio to 12 
plants nationwide. 

We remain cautious about future recyclate price growth but are 
not relying on a near-term price recovery and are instead driving 
forward self-help measures through Viridor’s ITOO programme, 
which is delivering margin improvement. We continue to target 
new long-term and medium-term commercial and industrial 
recycling and recovery contracts. 

In the water industry we are well placed to capitalise on 
structural changes and resilience challenges, making the 
most of opportunities for future consolidation and growth 
while continuing to deliver our business plans effectively. As 
Bournemouth Water becomes fully integrated with South 
West Water, we anticipate further synergistic benefits together 
with performance improvements derived from the sharing of 
best practice. 

At a wider industry level South West Water is fully engaged in 
Water 2020 as we prepare and position ourselves for PR19. The 
company is in an extremely good position to anticipate and 
influence future regulatory reforms and is working hard to ensure 
involvement in shaping the future of the industry.

In a changing sector Pennon is evolving with confidence and 
ambition. We continue to build on a strong platform, recognising 
areas for further improvement and efficiencies while 
remaining focused on delivering sustainable business value.

Chris Loughlin
Group Chief Executive Officer
Pennon Group Plc

17

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT | GROUP PERFORMANCE
STRATEGIC REPORT | GROUP PERFORMANCE
STRATEGIC REPORT | GROUP PERFORMANCE

CHIEF 
FINANCIAL 
OFFICER’S 
REPORT 

SUSAN DAVY, CHIEF FINANCIAL OFFICER

FINANCIAL REVIEW

Pennon Group delivered a strong financial performance, underpinned by 
a robust funding position, continuing to support our dividend policy of 4% 
growth above RPI inflation to 2020.

PERFORMANCE OVERVIEW
The principal measures used to assess the Group’s financial performance are:

ADJUSTED EBITDA(1)  
before non-underlying items (£m)

EARNINGS PER SHARE  
before non-underlying items and deferred tax (pence)

2011/12

2012/13

2013/14

2014/15

2015/16

430.8

433.0

456.9

465.9
508.4

2011/12

2012/13

2013/14

2014/15

2015/16

+9.1%

-0.8%

PROFIT BEFORE TAX before non-underlying items (£m)

DIVIDEND PER SHARE (pence)

2011/12

2012/13

2013/14

2014/15

2015/16

200.5

190.0

207.3

210.7
211.3(2)

2011/12

2012/13

2013/14

2014/15

2015/16

+0.3%

RECONCILIATION OF EARNINGS(3)

47.3

40.3

42.6

39.8
39.5

26.52

28.46

30.31

31.80
33.58

+5.6%

Statutory earnings attributable to shareholders

Deferred tax before non-underlying items

Non-underlying items (post-tax)

Earnings before non-underlying items and deferred tax

2015/16 Profit 
after tax
£m

2015/16 Basic 
earnings per 
share
p

2014/15 Profit 
after tax
£m

2014/15 Basic 
earnings per 
share
p

152.1

39.2

(29.1)

162.2

37.0

9.5

(7.0)

39.5

126.3

18.2

11.0

155.5

32.3

4.7

2.8

39.8

(1)  Earnings before interest, tax, depreciation, amortisation and non-underlying items (EBITDA); adjusted EBITDA includes IFRIC 12 interest receivable and share of joint 

venture EBITDA

(2) Statutory basis £206.3m
(3) Earnings per ordinary share in this strategic report exclude non-underlying items and deferred tax. The Directors believe excluding non-underlying items and deferred tax provides 
a more useful comparison on business trends and performance. Deferred tax distorts earnings per share through the effects of changes in corporation tax rates and the level of 
long-term capital investment.

18
18

PENNON GROUP PLC ANNUAL REPORT 2016

PENNON GROUP PLC ANNUAL REPORT 2016 
 
 
 
 
 
Group EBITDA is ahead of 2014/15, reflecting 
growth from Viridor’s ERF business and the 
acquisition of Bournemouth Water. The growth 
across the Group has mitigated to a large extent the 
expected water business regulatory revenue reset. 

FINANCIAL KPIs FOR OUR BUSINESSES
WATER BUSINESS

WASTE BUSINESS

REVENUE (£m)

REVENUE (£m)

2011/12

2012/13

2013/14

2014/15

2015/16

474.0

498.6

520.0

522.2
547.0

2011/12

2012/13

2013/14

2014/15

2015/16

+4.7%

EBITDA(1)

 before non-underlying items (£m)

EBITDA(1) before non-underlying items (£m)

2011/12

2012/13

2013/14

2014/15

2015/16

305.2

317.1

330.9

331.3
335.2

2011/12

2012/13

2013/14

2014/15

2015/16

+1.2%

761.1

703.8

802.0

835.9
806.2

110.3

77.7

76.3

80.4
116.5

-3.6%

+44.9%

PROFIT BEFORE TAX before non-underlying items (£m)

PROFIT BEFORE TAX before non-underlying items (£m)

2011/12

2012/13

2013/14

2014/15

2015/16

141.5

146.7

162.5

167.9
165.7

2011/12

2012/13

2013/14

2014/15

2015/16

-1.3%

+10.8%

CAPITAL INVESTMENT (£m)

CAPITAL INVESTMENT (£m)

2011/12

2012/13

2013/14

2014/15

2015/16

130.8

116.5

141.6

145.1
134.1

2011/12

2012/13

2013/14

2014/15

2015/16

-7.6%

-30.3%

(1)  Earnings before interest, tax, depreciation, amortisation and non-underlying items.

57.6

34.3

27.6

27.7
30.7

145.5

322.6

292.0

262.2
182.8

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STRATEGIC REPORT | GROUP PERFORMANCE
STRATEGIC REPORT | GROUP PERFORMANCE

CHIEF FINANCIAL 
OFFICER’S REPORT 
CONTINUED

THE YEAR’S FINANCIAL PERFORMANCE 
(before non-underlying items)
Group EBITDA and adjusted EBITDA were ahead of 2014/15 at 
£448.4 million (by 9.1%) and £508.4 million (by 9.1%) respectively. 
Profit before tax was broadly in line at £211.3 million. This has 
been achieved against the backdrop of reduced allowed returns 
in our water business for the K6 regulatory period (2015-2020), 
with strong contributions from Viridor’s growing portfolio of 
operational Energy Recovery Facilities (ERFs) and having acquired 
Bournemouth Water during the year.

Both our water businesses recorded strong performances against 
their new K6 regulatory contracts, outperforming regulatory 
assumptions. The water business’s profit before tax was 
marginally down by £2.2 million (1.3%) to £165.7 million, reflecting 
South West Water’s expected revenue reset, largely offset by 
the additional earnings from Bournemouth Water (acquired in 
April 2015), good cost control and lower average borrowing rates. 
With the highest potential returns in the sector for K6, South 
West Water is outperforming its business plan. Combined with 
Bournemouth Water outperformance, this results in a water 
business Return on Regulated Equity (RoRE) of 11.7%.

At Viridor, the portfolio of operational ERFs continues to 
perform well, with the six most recently delivered ERFs ramping 
up as Viridor optimises each plant. Peterborough ERF became 
operational in December 2015, having been delivered on time 
and on budget, bringing the total number of operational ERFs 
to eight. As a result, Viridor’s adjusted EBITDA increased 30.5% 
compared to the previous year, driven by the full-year effect of its 
expanded fleet of ERFs.

Earnings per share were broadly in line with the prior year, down 
0.8% to 39.5p. Overall, weighted average shares outstanding 
increased by c.20 million to 410.9 million reflecting the placing 
of c.12 million new shares, which were issued to replenish cash 
resources following the acquisition of Bournemouth Water.

Dividend per share increased by 5.6% on a sustainable basis 
to 33.58p.

We continue to maintain a strong liquidity and funding position 
to support our ongoing capital investment growth programme. 
We had £1,707 million of cash resources and committed funding 
(including £226.5 million of restricted funds) as at 31 March 

20

2016, having raised or renewed £470 million of facilities over 
the year. These funds support the continuing growth in Viridor’s 
ERF business, together with a significant proportion of the water 
business’s 2015-2020 (K6) capital programme.

Capital investment remained significant this year at £316.9 million 
due to continuing major investment in Viridor’s ERFs, which 
is driving future growth. Over two-thirds of committed ERF 
capital investment is now complete. The water business capital 
expenditure in the year was slightly down on 2014/15, reflecting 
the acceleration last year of certain K6 projects to deliver early 
outcome benefits to customers and the environment.

We have secured funding at a cost that is efficient and effective. 
The Group interest rate on average net debt improved to 3.3% 
(2014/15 3.4%).

REVENUE
Group revenue was broadly in line with last year at £1,352.3 million. 
Revenue from the water business was up by 4.7% to £547.0 million 
as a result of the Bournemouth Water acquisition and new 
customers connecting to our network, offset by the revenue reset 
and the reduction in revenue as a result of customers switching 
from unmeasured to metered charges. Viridor’s revenue decreased 
by 3.6% to £806.2 million due to the expected decrease in 
construction spend on service concession arrangements (as plants 
come on stream) and lower landfill volumes, partly offset by the 
full-year contribution of operational ERFs.

ADJUSTED EBITDA (before non-underlying items)
Group adjusted EBITDA, which consists of EBITDA of 
£448.4 million, IFRIC 12 interest receivable of £16.7 million and 
our share of joint venture EBITDA of £43.3 million, increased by 
9.1% to £508.4 million, with the water business up by 1.2% to 
£335.2 million and Viridor up by 30.5% to £176.5 million. 

Our water business EBITDA was boosted by the acquisition 
of Bournemouth Water, which contributed £17.4 million, 
offsetting the reduction in South West Water’s allowed returns. 
While average RPI rose 1.1%, both South West Water’s and 
Bournemouth Water’s operating costs in 2015/16 fell compared 
to the previous year, with significant savings in operational 
maintenance, as well as targeted efficiencies contributing to 
cost performance. In addition South West Water’s bad debt 
charges also fell to 1.5% as a percentage of revenues from 1.7% 
in 2014/15. At Bournemouth Water bad debt charges fell to 0.4% 
from 0.8% in 2014/15 which was driven by a strong collections 
performance. Total operating costs before depreciation for the 
water business were £211.8 million for the year (£322.5 million 
including depreciation). 

Viridor’s EBITDA was ahead of last year due predominantly to 
the full-year impact of operational ERFs. Our ERF activities 
delivered EBITDA of £89.7 million (2014/15 £33.7 million), 
a significant increase compared to 2014/15. We remain on track 
to deliver our target of c.£100 million of EBITDA from ERFs 
by 2016/17 (before IFRIC 12 interest receivable and our share 
of joint venture EBITDA). Joint venture EBITDA increased to 
£43.3 million (2014/15 £41.4 million) due to continuing strong 
EBITDA from Lakeside and higher EBITDA from Runcorn I, 
reflecting a full year of operations, despite Lakeside planned 
maintenance. This resulted in a share of joint venture profit after 
tax of £3.6 million (2014/15 £4.9 million).

PENNON GROUP PLC ANNUAL REPORT 2016PROFIT BEFORE TAX 
Underlying profit before tax was £211.3 million, an increase of 
0.3%. On a statutory basis, profit before tax was £206.3 million, 
reflecting non-underlying items of £5.0 million.

TAXATION
The Group’s underlying UK corporation tax charge for the 
year was £32.9 million (2014/15 £39.2 million) including a 
prior-year credit of £1.4 million (2014/15 credit of £5.5 million). 
The decrease of £6.3 million primarily reflects the reduction in 
the UK rate of corporation tax and higher ERF capital allowances. 
The £1.4 million credit relating to prior years includes a charge 
of £30 million for an uncertain tax item relating to a financial 
transaction. This is largely offset by an updated assessment of 
other uncertain tax items, following discussions with HM Revenue 
and Customs (HMRC) on complex tax legislation relating to the 
deductibility of financial arrangements, relief claims for capital 
expenditure, and submission of the prior-year tax returns 
resulting in lower tax being due compared to the assessment 
made for the 2014/15 charge. 

Underlying deferred tax for the year was a charge of £39.2 million 
(2014/15 £18.2 million). The higher charge this year reflects higher 
ERF capital allowances.

EARNINGS PER SHARE  
(before non-underlying items and deferred tax)
Earnings per ordinary share were broadly comparable with prior 
year, down 0.8% at 39.5p. This reflects the weighted average 
number of shares in issue during the year increasing to 410.9 
million (2014/15 390.9 million) driven by the equity placing 
of 12.1 million shares at the start of the year and the full year 
impact of the conversion of 20.9 million shares last year from the 
£125 million convertible bond. Net assets per share at book value 
at 31 March 2016 were 361p.

In addition, there is a £33.1 million deferred tax credit relating to 
the enacted reduction in the UK rate of corporation tax and a 
£1.0 million tax credit relating to other non-underlying items. This 
results in a total tax charge for the year of £38.0 million (2014/15 
£54.7 million).

Recycling and resources EBITDA, comprising recycling, collection 
and contracts and ‘other’(1), was broadly in line with last year at 
£49.6 million (2014/15 £49.0 million), despite lower recyclate prices 
and therefore lower average revenues at £85 per tonne (recyclate 
sales plus gate fees) (2014/15 £86 per tonne). Average costs fell by 
£2 per tonne to £77 per tonne (2014/15 £79 per tonne) as a result 
of self-help measures under the Input, Throughput and Output 
Optimisation (ITOO) programme, and therefore the recycling 
EBITDA margin increased by £1 per tonne to £8 per tonne (2014/15 
£7 per tonne). Although the short term outlook for recyclate prices 
is relatively stable, we remain cautious about future recyclate price 
growth and are not relying on a near term recovery. We are instead 
focusing on ‘self-help’ measures to drive margin improvement.

Landfill gas power generation EBITDA of £31.5 million (2014/15 
£35.8 million) was impacted by the removal of Levy Exemption 
Certificates and lower volumes. As expected, landfill EBITDA was 
down to £6.3 million (2014/15 £15.4 million) due to the continuing 
planned landfill wind-down and aftercare programme. Three sites 
were closed to waste arisings during the year and one following 
the year end.

Through the Group’s portfolio management approach to energy 
hedging, c.90% of energy (generation net of internal usage of 
electricity) is hedged into 2016/17 and over 50% is hedged out 
to 2019/20.

NET FINANCE COSTS (before non-underlying items)
We continued our effective management of interest rates in 
2015/16 with net finance costs (including capitalised interest, but 
before pensions interest, discount unwind on provisions, IFRIC 12 
finance income and joint venture finance income) net of interest 
receivable on average net debt equating to 3.3% (2014/15 3.4%) 
which included lower interest payable on RPI-linked debt and 
lower rates on interest rate swaps.

Net finance costs of £54.1 million were £13.3 million higher than 
last year, reflecting a £13.1 million decrease in capitalised interest 
following a number of ERFs becoming operational towards the 
end of 2014/15, together with higher borrowings associated with 
the ongoing ERF capital expenditure programme, partly offset by 
lower average borrowing rates and £3.2 million higher IFRIC 12 
interest receivable.

Interest receivable (before IFRIC 12 finance income and 
joint venture finance income) totalling £14.7 million (2014/15 
£19.1 million) has been achieved from the objective of enhancing 
returns on the Group’s substantial pre funding of £632 million.

During the year net finance costs (excluding pensions net interest, 
discount unwind on provisions and IFRIC 12 contract interest 
receivable) were £59.6 million (2014/15 £41.1 million), covered 
4.4 times (2014/15 6.0 times) by Group operating profit.

(1)  Includes £2.4m operating profit on disposal of Whitehead landfill site.

www.pennonannualreport.co.uk/2016

21
21

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT | GROUP PERFORMANCE
STRATEGIC REPORT | GROUP PERFORMANCE

CHIEF FINANCIAL 
OFFICER’S REPORT 
CONTINUED

NON-UNDERLYING ITEMS
Net non-underlying items totalling a charge before tax of 
£5.0 million have been recognised. The net charge includes a 
£10.2 million charge for restructuring provisions and a £5.2 million 
credit relating to the non-cash fair value movement on our 
long-dated derivatives, with the commercial hedged position 
unchanged. In addition, there is a £33.1 million deferred tax credit 
relating to the enacted reduction in the UK rate of corporation 
tax and a £1.0 million tax credit relating to non-underlying items 
noted above.

During the year the Group reviewed the allocation of Viridor’s 
long-lived assets to cash generating units (CGUs) to ensure 
they remained consistent with Viridor’s operations and the 
waste market it serves. This review concluded the need 
for updated allocations with assets now considered part of 
integrated regional CGUs, which resulted in a £60.9 million 
impairment of non-strategic landfill sites and a £60.9 million 
reversal of previous impairments. Details of the review are set out 
in note 17 to the financial statements.

The non-underlying items total a credit after tax of £29.1 million.
EBITDA after non-underlying items was £438.2 million 
(2014/15 £421.6 million). Profit after tax and non-underlying 
items attributable to shareholders, was £152.1 million (2014/15 
£126.3 million).

DIVIDENDS AND RETAINED EARNINGS
The statutory net profit attributable to ordinary shareholders of 
£151.9 million has been transferred to reserves.

The Directors recommend the payment of a final dividend of 
23.12p per share for the year ended 31 March 2016. With the 
interim dividend of 10.46p per share paid on 1 April 2016 this gives 
a total dividend for the year of 33.58p, an increase of 5.6% over 
2014/15 (reflecting 4% real growth plus March 2016 RPI of 1.6%).

Proposed dividends totalling £138.5 million are covered 1.1 times 
by net profit (before non-underlying items and deferred tax) 
(2014/15 1.2 times). Dividends are charged against retained 
earnings in the year in which they are paid.

DIVIDEND POLICY
The Group’s policy is to increase the dividend each year by 4% above 
inflation up to the end of 2019/20. The Group is well positioned to 
continue delivering shareholder value.

OPERATING COSTS (before non-underlying items)
Operating costs for the year totalled £1,090 million. The most 
significant areas of expenditure were:

Expenditure

Landfill tax

Employment costs

Depreciation
Raw materials and consumables*

Transport

Power

Business rates

Abstraction and discharge consents

* Excludes transport costs

22

£m

160

180

183

79

57

39

37

8

GROUP CAPITAL INVESTMENT
Group capital investment was £316.9 million in 2015/16 compared 
to £407.3 million in 2014/15, reflecting lower spend on ERFs as the 
investment programme moves from construction to operation.

South West Water and Bournemouth Water capital expenditure 
was £134.1 million compared to £145.1 million for South West 
Water in 2014/15. The beginning of the new regulatory period 
reflects a change in the nature and extent of capital activity. 
South West Water has also delivered efficiency savings through 
innovative planning and scoping of schemes, and maximising 
benefits during construction and through the supply chain.

South West Water’s spending has focused on preparations for 
the innovative new water treatment works at North Plymouth, 
schemes to improve water quality and investment in digital 
infrastructure. Bournemouth Water has focused on continued 
pressure management and commissioning two ultraviolet 
treatment plants at Beaulieu and Knapp Mill. Both South West 
Water and Bournemouth Water have made a good start to 
delivering their K6 capital programme.

Viridor’s capital investment was £182.8 million compared to 
£262.2 million in 2014/15, predominantly driven by expenditure 
on ERFs. This reduction reflected reduced capital expenditure 
on ERFs as eight of the eleven plants in the portfolio are now 
on stream, and reduced capital investment in recycling as 
2014/15 included expenditure on the Scottish Newhouse glass 
recycling facility in North Lanarkshire, which came on-stream 
during 2015/16. Before capitalised interest, cumulative ERF 
expenditure to date is £910 million, excluding the £72 million 
spent on Peterborough ERF, which was local authority financed. 
This leaves £295 million left to invest on the ERF programme; 
around £185 million in 2016/17, around £100 million in 2017/18 
and around £10 million in 2018/19. So far, Viridor has realised 
£22 million of efficiencies across the ERF capital investment 
programme and is targeting further savings. The Group’s capital 
expenditure on property, plant and equipment, including 
service concession arrangements, remained significant at 
£316.9 million (2014/15 £407.3 million). The major categories of 
expenditure were:

ERF
£139m

Water 
£59m

Wastewater
£75m

Recycling
£7m

Landfill energy
£12m

Other
£25m

PENNON GROUP PLC ANNUAL REPORT 2016CASH FLOW
The Group had operational cash inflows in 2015/16 of 
£418 million (2014/15 £412 million). These funds have been put 
to use in efficiently financing the Group’s capital structure and 
investing in future growth, through our continuing substantial 
capital investment programme. This investment together with 
non-cash movements, associated with assuming the fair value of 
Bournemouth Water’s debt, has resulted in higher Group net 
debt. In April 2015, Pennon acquired Bournemouth Water for 
a cash consideration of £100.3 million. An equity placing was 
undertaken to replenish our cash resources in respect of the 
acquisition and ensure funding flexibility. 

Summarised cash flow

Cash inflow from operations

Net interest paid

Tax paid

Dividends paid (net of scrip)

Hybrid periodic return

Capital expenditure

Dividends and loan repayments received 
from joint ventures
Pension contributions

Equity placing and other share issues

Acquisitions (net of cash acquired)

Net cash outflow

Fair value of debt acquired from 
Bournemouth Water
Conversion of share of convertible bond

Debt indexation/interest accruals

Increase in net borrowings

2015/16
£m

2014/15
£m

418

(64)

(45)

(123)

(20)

(291)

34

(34)

102

(91)
(114)

(160)

–

(13)
(287)

412

(42)

(22)

(69)

(20)

(365)

6

(28)

3

–
(125)

–

125

(3)
(3)

Finance leasing
£1,339m

Bank bilateral debt
£403m

Index-linked
bond 2057
£413m

European 
Investment 
Bank loans
£273m

Private 
placements
£554m

Bond 2040
£133m

MAJOR COMPONENTS OF THE GROUP’S DEBT FINANCE 
AT 31 MARCH 2016

LIQUIDITY AND DEBT PROFILE
The Group has a strong liquidity and funding position, with 
£1,707 million cash and facilities at 31 March 2016. This includes 
cash and deposits of £632 million (including £227 million of 
restricted funds representing deposits with lessors against lease 
obligations) and undrawn facilities of £1,075 million. A total of 
£470 million in new or renewed debt facilities was arranged 
during the year, being:
•  £130 million new European Investment Bank facility
•  £100 million new 20-year facility
•  £100 million of new finance leases in South West Water
•  £140 million of term loans and revolving credit facilities.

At 31 March 2016 the Group’s loans and finance lease obligations 
totalled £3,116 million. After the £632 million held in cash, 
this gives a net debt figure of £2,484 million, an increase of 
£287 million during the year. 

The Group’s debt has a maturity of up to 41 years with an 
average maturity of 22 years. Much of the Group’s debt is floating 
rate and derivatives are used to fix the rate on that debt. The 
Group has fixed, or put swaps in place to fix, the interest rate on 
a substantial portion of the existing water business debt for the 
entire K6 period. 

£395.7 million of South West Water’s debt is index-linked at 
an overall real rate of 1.7%. As a result of the aforementioned 
initiatives, South West Water’s cost of finance is among the 
lowest in the industry. Two thirds of the water business debt is 
finance leases giving us a long maturity profile. Interest payable 
benefits from the fixed credit margins, which were secured at the 
inception of each lease.

The Group’s financing structure gives us the scope and flexibility 
we need to implement our strategic objectives in order to 
maximise value for our shareholders.

The Group’s interest rate on average net debt for the year to 
31 March 2016 is 3.3% (after adjusting for capitalised interest 
of £9.4 million, notional interest items totalling £5.5 million and 
interest received from shareholder loans to joint ventures of 
£10.7 million, as detailed in note 8 to the financial statements). 
For South West Water this figure was 3.1%.

At 31 March 2016 the fair value of the Group’s non-current 
borrowings was £114 million less than its book value (2015 
£74 million) as detailed in note 28 to the financial statements. 
This reflects the benefit of securing interest rates below the 
current market rate.

23

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT | GROUP PERFORMANCE
STRATEGIC REPORT | GROUP PERFORMANCE

CHIEF FINANCIAL OFFICER’S 
REPORT CONTINUED

CAPITAL STRUCTURE – OVERALL POSITION
The Group’s net debt has increased by £287 million to 
£2,484 million, with the increase in part reflecting the net 
debt assumed in the acquisition of Bournemouth Water. The 
Group’s gearing ratio at 31 March 2016, being the ratio of net 
debt to (equity plus net debt), was 62.5% (2015 61.9%).

In March 2013 the Group issued a £300 million hybrid capital 
security recognised as equity as set out in note 37 to the 
financial statements.

During the year the Company continued to benefit from offering 
a scrip dividend alternative. £6.3 million (2014/15 £48.0 million) of 
potential cash dividend was retained in the business and resulted 
in the issuance of 760,626 shares.

Group net debt includes £978 million of funding for our wholly 
owned ERFs (Runcorn II, Oxford, Exeter, Cardiff, Glasgow, 
Dunbar and South London) and £81 million of funding for our 
investments in our joint ventures through shareholder loans. 
(which represents 40% of Group net debt). In addition, our joint 
ventures have net debt from third parties (excluding shareholder 
loans) of £212 million.

South West Water’s Regulatory Capital Value (RCV), including 
Bournemouth Water’s RCV of £152.9 million, rose 7.6% to 
£3,150 million at 31 March 2016. This resulted in a combined debt 
to RCV ratio of 59.7% (2015 62.1%), of which South West Water 
was 59.8% and Bournemouth Water was 56.7%, which compares 
to Ofwat’s K6 target efficient gearing of 62.5%.

REGULATORY CAPITAL VALUE (£m) as at 31 March

2012

2013

2014

2015

2016

2,827

2,916

2,959

2,928
3,150

+7.6%

TREASURY POLICIES
The role of the Group’s treasury function is to ensure we have 
the funding to meet foreseeable needs, to maintain reasonable 
headroom for future contingencies and to manage interest 
rate risk. The Group enters into certain structured financing 
transactions that have, and are expected to provide, an improved 
return on surplus funds and overall interest rate performance. 
It operates only within policies approved by the Board and 
undertakes no speculative trading activity.

The Board regularly monitors expected financing needs for at 
least the following 12 months. These are intended to be met for 
the coming year from existing cash balances, loan facilities and 
operating cash flows.

The Group has considerable financial resources and a broad 
spread of business activities. The Directors therefore believe that 
it is well placed to manage its business risks.

INTERNAL BORROWING
South West Water’s and Bournemouth Water’s funding is treated 
for regulatory purposes as ring-fenced. This means that funds 
raised by, or for, either company are not available as long-term 
funding for other areas of the Group.

TAXATION STRATEGY
Our tax strategy, reaffirmed by the Board in April 2016, is to 
fulfil our statutory obligations by the application of relevant tax 
legislation in a reasonable way, engaging in tax planning only 
when it is aligned with the commercial and economic activity of 
the Company. This is in line with the principles published by the 
Confederation of British Industry (CBI) in 2013. The Group engages 
with HMRC in an open and transparent way, identifying potential 
areas of uncertainty on a timely basis. Due to the complexity of 
tax legislation, the Group and tax authorities may sometimes have 
differing opinions on the treatment of certain tax items. The Group 
manages this risk and accrues for areas of tax uncertainty in line 
with accounting standards requirements, where appropriate. The 
Board is regularly updated on tax matters, and any tax implications 
of commercial activities are highlighted to the Board with the use of 
a risk matrix to assess the appropriateness of a proposal.

TAX CONTRIBUTION 2015/16 – COLLECTED/PAID
The Group made a net payment of £45.0 million of UK 
corporation tax in the year (2014/15 £21.0 million). The main 
element of the payment was £25.4 million in relation to 2015/16 
net of refunds of £0.2 million from prior years. £9.3 million was 
paid in relation to the 2014/15 quarterly instalments; in addition 
£10.3 million was paid for earlier years. 

The total tax charge for the year (before non-underlying items) 
of £72.1 million was greater than the charge that would have 
arisen had the accounting profit before tax and non-underlying 
items been taxed at the statutory rate of 20%. A reconciliation is 
provided in note 9 to the financial statements.

The mainstream tax charge for the year (before deferred tax, 
prior-year and non-underlying items) of £34.3 million results 
in an effective rate of 16.2%, which is lower than the statutory 
rate of 20.0% due to capital allowances received on ERF 
capital expenditure.

Landfill tax £167m
Employment taxes
£54m
UK corporation tax
£45m
Business rates
£42m
Environmental 
payments
£11m
Fuel Excise Duty
£8m
VAT
£8m
Carbon Reduction 
Commitment £4m
Other £3m

24

PENNON GROUP PLC ANNUAL REPORT 2016 
PENSIONS
The Group operates defined benefit pension schemes for certain 
employees of Pennon Group. The main schemes were closed to 
new entrants on or before 1 April 2008.

At 31 March 2016 the Group’s pension schemes showed an 
aggregate deficit (before deferred tax) of £40.9 million (2014/15 
£59.6 million). The decrease primarily reflects an acceleration of 
deficit recovery payments totalling £22.6 million and the addition 
of the Bournemouth Water’s defined benefit scheme, which is in 
surplus, offsetting adverse movements in asset market conditions 
and continuing low bond rates used in the discounting of the 
schemes’ liabilities. 

Net liabilities of £33 million (after deferred tax) represented 
around 1% of the Group’s market capitalisation at 31 March 2016.

The last actuarial valuation of the main scheme was as at 
31 March 2013. The 31 March 2016 valuation is underway.

INSURANCE
Pennon Group manages its property and third party liability 
risks through insurance policies that mainly cover property 
and business interruption, motor, public liability, environmental 
pollution and employers’ liability.

The Group uses three tiers of insurance to cover operating risks:

•  self-insurance – Group companies pay a moderate excess on 

most claims

•  cover by the Group’s subsidiary (Peninsula Insurance Limited) 
of the layer of risk between the self-insurance and the cover 
provided by external insurers

•  cover provided by the external insurance market, arranged 
by our brokers with insurance companies that have good 
credit ratings.

Susan Davy
Chief Financial Officer
Pennon Group Plc

The Group’s total tax contribution extends significantly beyond its 
UK corporation tax charge. Total taxes amounted to £342 million 
(2014/15 £329 million) of which a net amount of £62 million 
(2014/15 £26 million) was collected on behalf of the authorities 
for employee payroll taxes and Value Added Tax (VAT).

In addition to corporation tax, the most significant taxes involved, 
together with their profit impact, were:

•  Landfill tax of £167 million includes £166 million (2014/15 
£204 million) collected by the Group on behalf of HMRC. 
This amount includes £11 million (2014/15 £11 million) paid 
to local environmental bodies via the Landfill Tax Credits 
Scheme. Landfill tax is an operating cost that is recovered from 
customers and is recognised in revenue. The Group incurred 
landfill tax of £1 million (2014/15 £5 million) on the disposal of 
waste to third parties. The reduction of £4 million compared 
to 2014/15 reflects the level of waste that is being diverted to 
ERFs rather than going to landfill. This is an operating cost for 
the Group and reduces profit before tax. The net amount of 
landfill tax paid to HMRC by the Group and via third parties 
represents 17% of the total landfill receipts of HMRC in 
the year.

•  VAT of £8 million paid (2014/15 £9 million recovered) by the 
Group to HMRC. The movement in VAT from recovered to 
paid is a result of a reduction in the capital expenditure and 
the increase in Group operating profit. VAT has no material 
impact on profit before tax.

•  Business rates of £42 million (2014/15 £33 million) paid to local 
authorities. This is a direct cost to the Group and reduces 
profit before tax.

•  Employment taxes of £54 million (2014/15 £50 million) 
including employees’ Pay As You Earn (PAYE) and total 
National Insurance contributions (NICs). Employer NICs of 
£15 million (2014/15 £14 million) were charged approximately 
92% to operating costs with 8% capitalised to property, plant 
and equipment. The total amount of £54 million includes PAYE 
of £3 million (2014/15 £2 million) on pension payments made 
by the Group pension schemes.

•  Fuel excise duty of £8 million (2014/15 £10 million) related to 

transport costs. This reduces profit before tax.

•  Payments to the Environment Agency and other regulatory 
bodies totalling £11 million (2014/15 £9 million). This reduces 
profit before tax.

•  Carbon Reduction Commitment payment for the Group of 

£4 million (2014/15 £4 million). This reduces profit before tax.

The corporation tax rate for 2015/16 used to calculate the current 
year’s tax is 20% and will reduce to 19% for the year ended 2018 
and to 18% for the year ended 2021.

25

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSOUR OPERATIONS
WATER AND WASTEWATER

STRATEGY
We are focused on providing water and 
wastewater services in the most efficient and 
sustainable way possible. Innovation, new 
technologies, and the pioneering of a holistic 
approach to water and wastewater management 
are playing a key role in delivering service 
improvements and long-term value.

SOUTH WEST WATER

BOURNEMOUTH WATER

Wistlandpound

Wimbleball

Upper Tamar

Roadford

Meldon

Crowdy

Stannon

Fernworthy

Kennick, 
Tottiford &
Trenchford

Colliford

Siblyback

Burrator

Venford

Park

Avon

Drift

Stithians

College

Argal

Longham Lakes

KEY FACTS
•  2.2 million total population served
•  996,929 customers 
•  23 raw water reservoirs 
•  18,131km of drinking water mains network 
•  688 treatment works with 66 ultraviolet (UV) treatment facilities 
•  15,600km wastewater mains network*
•  900 wastewater pumping stations* 
•  145 bathing waters and 24 shellfish waters.*
* South West Water region only

Reservoir
Key water mains

South West Water has delivered further improvements in line 
with our Business Plan to 2020, ensuring we are well placed to 
meet the changing demands of our sector. The integration of 
Bournemouth Water is progressing well and provides further 
scope for performance improvement, operational efficiency 
and sharing best practice.

STEPHEN BIRD, MANAGING DIRECTOR, SOUTH WEST WATER

26

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCE 
 
 
 
 
Viridor continues to develop and improve its recycling 
and recovery and facilities for clients and partners throughout 
the UK. Driven by a clear purpose and strategy, this year 
we’ve seen further investment in our essential recycling 
and energy recovery infrastructure, and in our people and 
processes, to deliver future growth, better UK resource 
efficiency and a quality service for our customers.

WASTE RECYCLING AND RECOVERY 

VIRIDOR

IAN McAULAY, CHIEF EXECUTIVE, VIRIDOR

STRATEGY
Our purpose is to give the world’s resources new life. 
We remain at the forefront of the resource sector in 
the UK, transforming waste into energy, high quality 
recyclates and raw materials. 

KEY FACTS
•  Eight energy recovery facilities in operation and three more 

under construction across the UK

•  Produces enough energy to power over 330,000 homes
•  Over 150 local authority and major corporate clients, as well 

as over 32,000 customers across the UK

•  Network of 313 recycling, energy recovery and waste 

management facilities

•  Over 7.5 million tonnes of recyclates and resources 

managed each year, of which 1.8 million tonnes are recycled 
(including organics) 

•  A fleet of 650 waste collection vehicles. 

  Operational 

facilities

27

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSOUR OPERATIONS CONTINUED
WATER AND WASTEWATER

OUR PERFORMANCE AGAINST THE K6 
REGULATORY CONTRACT (2015-2020)
South West Water has the highest 
potential rewards in the sector for K6. 
At 31 March 2016 the combined water 
business (South West Water and 
Bournemouth Water) has delivered 
an 11.7% Return on Regulated Equity 
(RoRE)(1) arising from base, operational 
and financing returns.

2015/2016 RoRE

2

3

4

1) Base – 6.0%

2) Totex outperformance 

– 2.5%

3) ODI outperformance 

– 0.2%

1

4) Financing outperformance 

– 3.0%(2)

TOTAL – 11.7%

(1)  RoRE reflects the Ofwat regulatory guidance of Base RoRE plus Outperformance. 

It is calculated using actual results before non-underlying items (deflated into 2012/13 
prices) and compared against the Final Determination allowances sourced from 
Ofwat published models and based on notional gearing and annual average regulatory 
capital vehicle (RCV).

(2) Interest outperformance is based on the outturn effective interest rate (aligned 

with Regulatory Accounting Guidelines and adjusted for one-off credits) using the 
expected K6 RPI of 2.8%, aligned with the 2014 Final Determination cost of capital 
assumptions, notional debt gearing of 62.5%, and a notional tax impact of 20%.

TOTEX STRATEGY – SECURING OUTPERFORMANCE
South West Water is striving for ever greater efficiency in K6, 
building on a strong track record from K5. The company was 
deemed to be at the frontier of cost efficiency when it was 
awarded an enhanced Business Plan assessment with the largest 
element of potential operational outperformance over K6 
coming from total expenditure (Totex) savings and efficiencies. 
Bournemouth Water is one of the top performing water-only 
companies and was deemed to be mid-table for efficiency. The 
combined water business is ‘front-end-loading’ efficiencies and 
savings to allow early and more certain delivery of outperformance. 
£56m of Totex savings(3) have been delivered in 2015/16, despite 
costs of delivering growth. These Totex savings reflect changes in 
the timing of delivery from those planned in the determinations.

ODI REWARDS SECURED 
South West Water has 23 outcome delivery incentives (ODIs), 
including SIM, which have potential financial rewards or penalties. 
Incentives for performance are recognised in the year of delivery, 
whether the measure is recovered in period or as a regulatory 
true-up at the end of the period. 

Operational performance for the year, which is covered in more 
detail below, has resulted in an ODI reward. Rewards were 
secured across bathing water quality, odour complaints and water 
restrictions. Improved performance is being targeted in areas 
where penalties were received such as pollutions and interruptions 
to supply. Bournemouth Water has 10 ODIs, including the service 
incentive mechanism (SIM), which have financial rewards and 
penalties. Rewards were achieved in leakage and reducing large 
scale interruptions. Combined ODI rewards result in a £2.1m 
benefit and reflects RoRE outperformance of 0.2%. 

WATERSHARE
South West Water has in place a unique WaterShare mechanism 
to share net benefits with customers through reinvestment 
options, future bill reductions and service improvements 
exceeding planned targets. 

WaterShare reflects the established mechanism for sharing 
Totex outperformance but also allows customers to share in 
financing outperformance(4) from movements in the market 
on new debt instruments. In addition specific items are also 
shared with customers – with differing rates depending on the 
company delivery.

This WaterShare mechanism has identified c.£3.1million of 
benefits to customers this year and following discussions with 
our independent WaterShare panel it has been decided that this 
would be earmarked for reinvestment, rather than a targeted 
reduction in customer bills. This equates to a RoRE of 0.3% .

(3) £53m from South West Water, £3m from Bournemouth Water including integration synergies already 
delivered. Phasing of actual expenditure compared to the planned programme has been reflected. 
Outperformance includes a reduction in the RCV run-off for the RCV element of Totex outperformance 
calculated based on the Final Determination PAYG. Tax impacts reflect actual effective tax rates.

(4)  Financing outperformance is based on comparing average iBoxx rates, adjusted by notional Final Determination 

RPI of 2.8% and compared to the cost of debt assumed of 2.75%. This is applied to an assumed new debt 
proportion of 25% and adjusted for the tax impact.

28

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEDRINKING WATER QUALITY 
(mean zonal compliance)

SOUTH WEST WATER

BOURNEMOUTH WATER

99.97%
100%

DRINKING WATER
South West Water continued to deliver high quality drinking 
water in 2015, achieving 99.97%,(1) a slight improvement on 
the previous year. Leakage was kept within target levels, water 
resources were unrestricted for a 19th consecutive year and there 
was a 14% reduction in customer contacts regarding taste, odour 
or discolouration issues. 

Bournemouth Water achieved a perfect score for drinking water 
quality, with 100% of compliance tests(1) carried out meeting the 
required standard, and there was a further substantial reduction 
in the amount of water lost through leaks and bursts. The number 
of customer contacts regarding taste, odour or discolouration 
issues was well within the target threshold, and less than 1% of 
customers experienced an interruption to their water supply 
lasting three hours or more. 

The average duration of supply interruptions per property 
for South West Water regrettably was up by 2 minutes to 25 
minutes in 2015/16. This was largely due to two large trunk main 
bursts affecting customers’ supplies; at St Blazey in Cornwall in 
October 2015 and in Plymouth in December 2015. In each case 
we took immediate steps to restore supplies as quickly as possible 
and keep customers informed. 

We have further developed our strategies to prevent and 
mitigate the impact of such occurrences in future. These are 
being supported by the use of innovative techniques for network 
pressure management and monitoring, together with investment 
in advanced repair technologies. 

Recognising that customers regard a clean and safe supply 
of drinking water as their top service priority, key areas of 
investment and activity during 2015/16 included:

South West Water
•  Development expenditure for a new £60 million 

state-of-the-art North Plymouth water treatment works

•  Detailed design of improved water treatment processes such as 
granular activated carbon (GAC) filtration and UV disinfection 
at five water treatment works across the region 

•  Mains rehabilitation and flushing 
•  Pressure management and network modelling 
•  Investment in digital infrastructure, including improvements 
in retail engagement targeting a proactive and positive 
customer experience.

Bournemouth Water 
•  Mains replacement schemes and new mains development 
•  Water treatment upgrades including GAC replacement and 

the addition of UV treatment at three sites

•  Improvements to the disinfection process at Alderney water 

treatment works. 

Furthermore, improved drinking water quality and drinking water 
treatment efficiency continue to be targeted through South 
West Water’s award-winning ‘Upstream Thinking’ programme of 
catchment management. 

Delivered in partnership with a range of stakeholder groups, 
including wildlife trusts and river authorities, Upstream Thinking’s 
combination of moorland restoration initiatives and agricultural 
improvement schemes seeks to reduce the level of man-made 
and natural contaminants in the region’s watercourses. 

Building on the programme’s success in K5 (2010-2015), South 
West Water is investing around £10 million between 2015 
and 2020 to deliver improvements in 11 additional catchment 
areas. This will include 700 farm improvement schemes and the 
restoration of c. 1,300 hectares of moorland. 

At Bournemouth Water catchment management work has 
commenced with our partner Natural England and Catchment 
Sensitive Farming, working with farmers in the River Stour 
catchment area to educate them about the effects of their activity 
on raw water quality.

(1)  As measured by mean zonal compliance, the recognised industry measure for overall 

drinking water quality.

29

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSOUR OPERATIONS CONTINUED
WATER AND WASTEWATER

WASTEWATER 
We aim to ensure the safe and efficient removal and disposal of 
wastewater while minimising the likelihood of sewer flooding or 
pollution affecting homes, businesses or the environment.

During K5 (2010-2015) South West Water focused on a targeted 
programme of wastewater treatment improvements while also 
working to prevent potential failure through increased monitoring. 
In 2015 the company’s score for numeric compliance (the 
percentage of wastewater treatment works deemed compliant) 
at 95.8% remained above the K5 average but was slightly below 
that of the previous year (2014 96.1%). This highlights the need for 
further enhancements as we strive to achieve 100% compliance 
by 2020.

Our legacy of major investment to protect bathing waters, 
in addition to accelerated bathing water quality schemes 
implemented during 2014/15, was reflected in extremely positive 
results for the 2015 bathing water season, which was assessed 
under tougher new EU standards. Of the 145 bathing waters 
tested in the South West Water region, 141 (97.2%) were 
classified ‘sufficient’ or better, with more than 70% classified 
as ‘excellent’.

Four bathing waters were rated as ‘poor’; however this was 
not attributed to any failure of South West Water’s assets. We 
recognise that bathing water quality is dependent on a wide range 
of factors and work continues, alongside partners including local 
councils, community groups, landowners and conservationists, to 
tackle bathing water quality issues in a holistic and sustainable way.

South West Water had zero ‘serious’ (Category 1) pollution 
incidents in 2015 and made a substantial reduction in the number 
of pollution incidents overall (Categories 1-4). However, there 
were seven ’significant’ (Category 2) incidents compared with 
three in 2014. 

A comprehensive performance review was undertaken that 
identified blockages on the network as the largest pollution risk. 
To improve the robustness of the wastewater network and 
assets, a strategy is being implemented to increase monitoring 
and maintenance. We also continue to raise customer awareness 
about sewer misuse.

These improvements will also help to reduce the risk of sewer 
flooding. While the annual level of rainfall was relatively normal 
for the year, the number of internal and external sewer floodings 
was higher than the previous year as a result of extended periods 
of heavy rainfall in the winter of 2015/16.

30

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEIn addition to capital maintenance and improvement schemes, we 
are working to improve our response times to flooding incidents. 
In the longer term, a reduction in sewer flooding is also being 
targeted through our ‘Downstream Thinking’ programme of work 
to improve urban drainage using low-cost sustainable techniques 
including landscaping and sustainable drainage systems (SuDS). 
In 2015/16 this included:

•  Aveton Gifford, Devon (pictured, below) – tackling sewer 
flooding in a joint project alongside the parish council, the 
school, county council and householders to reduce the amount 
of surface water entering combined sewers

•  Exmouth, Devon  – locations have been identified where SuDS 
would be most beneficial. Community engagement and initial 
designs are planned for 2016/17

•  Kingsbridge, Devon – the development of an Integrated Urban 
Drainage Model in partnership with the Environment Agency 
and Devon County Council.

Furthermore, we continue to work with organisations including 
the Environment Agency and local councils on flood alleviation 
projects. In 2015/16 this included the completion of a £2 million 
scheme to protect homes in the Colebrook area of Plymouth 
and support for the proposed Environment Agency and Cornwall 
Council-led £20 million flood alleviation and regeneration scheme 
around St Austell (for which a funding bid has been submitted 
to the EU). South West Water is also providing financial support 
for the Exeter Flood Defence Scheme.

Technology to 
improve sewer 
network monitoring

The use of new technologies is a key 
part of South West Water’s approach 
to improve both efficiency and 
sustainability. During 2015/16 we trialled 
the use of SewerBatt – innovative pipe 
inspection technology that uses sound 
to assess the condition of sewers. It is 
hoped that the roll-out of SewerBatt will 
allow for improved sewer cleansing by 
identifying blockages and other potential 
causes of pollution much more quickly 
than traditional methods.

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WASTE RECYCLING AND RECOVERY 

ENERGY RECOVERY FACILITIES (ERFs)
We are successfully establishing a significant asset 
base of ERFs, with eight plants, representing 
more than two-thirds of the committed portfolio 
capacity, now in operation. Peterborough ERF was 
completed and became operational in December 
2015. The process of ramping up towards 
operational optimisation continues at the six 
most recently delivered ERFs.

Around 80% of the committed ERF portfolio is expected to be operational 
by the end of 2016/17, and is on track to deliver c.£100 million of EBITDA in 
2016/17. We expect to have c.18% ERF market share by 2020, with a network 
of strategic facilities driving Viridor’s longer-term profit growth.

Currently we have 142 megawatts (MW) of renewable energy capacity 
from our eight operational ERFs, including our share of joint ventures, and 
the Greater Manchester and Walpole anaerobic digestion (AD) plants. We, 
together with our joint venture partners, have a total operational/committed 
ERF capacity of over 2.8 million tonnes. Approximately 80% of inputs 
required across the ERF portfolio (operational and those under construction) 
are now secured under long-term contracts, helping to secure revenue 
streams and move to a more homogeneous risk profile across the Group.

Of the three ERFs under construction, Dunbar and Beddington ERFs are 
progressing as planned. The Glasgow gasification plant is expected to enter 
commissioning in H1 2016/17. All three remain on budget.

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PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEENERGY
Viridor’s total energy capacity is changing in scale and across its 
energy division; currently we have 277MW of operating capacity 
from ERFs, AD and landfill gas (including joint ventures) and 
expect to export over one terawatt hour (TWh) of power to the 
national grid in 2016/17. Once the total committed ERF portfolio 
is completed in 2018/19, ERFs alone will provide 242MW of 
energy generation capacity. 

We have developed a portfolio management strategy to 
help realise the full potential of this growth, with a team of 
experienced energy market professionals to actively manage our 
market position. We have also implemented framework contracts 
to enable us to ‘hedge out’ market risk where appropriate in the 
longer term. The business now has the ability to hedge its market 
position for periods up to five years ahead. In addition, the Group 
has a natural hedging opportunity which represents one third of 
Viridor’s energy generation, as South West Water is a net user 
of electricity.

RECYCLING AND RESOURCES
During the year, our recycling volumes traded increased 
by 121,000 tonnes (7.3%) to 1.8 million tonnes. Recyclate prices 
were lower for the year of 2015/16 compared to 2014/15. Prices 
have now stabilised to some degree for most commodities but 
remain under pressure, reflecting world economic conditions and 
competitive markets. 

Through the Input, Throughput and Output Optimisation (ITOO) 
programme, we are targeting improvements in source material 
quality (involving contract renegotiation where required), 
restructuring, asset efficiency, productivity and yield, and specific 
quality control of outputs. A number of contracts have been 
successfully renegotiated enhancing value and quality of inputs. 
Where new recycling contracts have been secured, better gate 
fees reflect the sharing of recyclate price risks with customers 
and secure a better specified quality of inputs. These self-help 
measures have resulted in marginal increases compared to the 
prior year.

During the period, Levy Exemption Certificates (LECs) were 
discontinued with a modest impact on Viridor. There have also 
been changes to the Renewable Obligation Certificates (ROCs) 
regime. However, Viridor’s ROC accreditations are unaffected 
by these changes. Energy generation continues to be a profitable 
business for us.

Opportunities for decentralised energy and heat utilisation 
(combined heat and power) at selective ERF and landfill gas 
power generation sites are being developed.

We continue to operate the most extensive Material Recycling 
Facility (MRF) capacity in the UK. Viridor is established as a 
quality brand in the UK, European and Asian markets including 
China, where it holds accreditations for export. There are clear 
long-term regulatory drivers for recycling from the EU and UK 
Government, alongside expectations from clients, including local 
authorities, leading corporates and the business community.

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WASTE RECYCLING AND RECOVERY 

LANDFILL GAS POWER GENERATION
Our landfill energy business is being managed to maximise the 
value of landfill gas power generation, while exploring alternative 
commercial development opportunities and other energy uses 
such as photovoltaics (PV) and energy storage at our landfill sites. 

At present we have 99MW of landfill gas capacity (excluding 
3MW capacity at sub-contract sites in Suffolk). Gas volumes 
reached peak production in 2012/13 and have been reducing 
gradually, partially offset by improved gas capture efficiency. 
In 2015/16 the landfill gas power generation output was 
only marginally down to 562 gigawatt hours (GWh) 
(2014/15 602GWh), reflecting a continued successful output 
optimisation programme. 

Average revenue per megawatt hour (MWh) was 2.2% lower at 
£90.72 (2014/15 £92.72), reflecting the withdrawal of LECs. The 
switch from legacy Non Fossil Fuel Obligation (NFFO) contracts 
to ROCs continues with 94% of energy now sold under the 
higher value ROCs. The remaining 6% NFFO component will 
migrate to ROCs in 2016/17. Average costs increased slightly to 
£34.76 per MWh (2014/15 £33.19).

LANDFILL SITES BEING MANAGED FOR CASH 
AND ALTERNATIVE USE
We have a strategy in place for landfill that will see the business 
reduce the number of sites taking new waste inputs from 18 
at the end of 2014/15 to a small number of strategic sites by 
2020. Three landfills closed during the year with a fourth site 
closing just after the year end. This is in line with legislative moves 
and economic drivers to divert waste away from landfill. 

While sites are being wound down to closure and aftercare, 
our emphasis remains on maximising the value of electricity 
generation from landfill gas, reducing costs and developing 
opportunities for alternative uses for sites, or divestment. 
We completed the divestment of Whitehead landfill and its 
associated environmental liability, generating an operating profit 
on disposal of £2.4 million (recorded within asset sales), and 
continue to promote similar opportunities for other sites with 
development potential. 

The business continues to be cash generative as the wind-down 
and aftercare programme accelerates. Viridor’s average gate fees 
increased by 1% to £20.14 per tonne. Consented landfill capacity 
reduced from 51.7 million cubic metres (mcm) at 31 March 2015 
to 47.4 mcm, reflecting usage during the period and a disposal. 
As previously provided for, c.34mcm of Viridor’s consented landfill 
capacity is not expected to be used. 

Landfill tax continues to increase in line with inflation and rose to 
£84.40 per tonne on 1 April 2016.

At Pilsworth landfill in Greater Manchester, 
Viridor is hosting an £8 million cryogenic 
energy storage pilot project, funded by 
the Department of Energy and Climate 
Change, which is due to become operational 
shortly. Landfill sites have very good potential 
as energy reservoirs as most already have 
established grid connections, making them 
valuable for energy generation and storage. 
Novel energy storage options are being 
assessed through Viridor’s Technology and 
Innovation Forum.

34

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCECONTRACTS AND COLLECTIONS
Performance across our major local authority contracts 
around the UK (the more significant contracts include 
Greater Manchester, Glasgow, Lancashire, Somerset and 
West Sussex) and the Thames Water contract remains broadly 
in line with last year. 

Our large-scale contract successes in 2015/16 include a 25-year 
contracted service for Tomorrow’s Valley in Wales (where four 
local authorities have come together to create a £190 million 
residual waste contract for 90,000 tonnes per annum), a 10-year 
contract with South Lanarkshire Council (with a potential 5-year 
extension) for treatment of 80,000 tonnes per annum of residual 
waste via Dunbar ERF, and Clyde Valley in Scotland (where five 
local authorities have come together to create a £450 million 
residual waste contract for 190,000 tonnes per annum over 
25 years). 

The solid performance of the collection business reflected the 
benefits of sustained management action. Collection remains a 
key focus in securing increased input tonnages for the business. 

JOINT VENTURES
All three of Viridor’s joint ventures continue to perform well. 

Viridor Laing Greater Manchester (VLGM), a joint venture 
between Viridor and John Laing Infrastructure, is delivering the 
25-year Greater Manchester Waste PFI. Now in its eighth year, 
this remains the UK’s largest ever combined waste and energy 
project. The recycling, recovery and waste management facilities 
serving the contract, which handle in excess of one million 
tonnes of material per annum, are operated by Viridor on a 
sub-contract basis. 

Solid recovered fuel produced from the residual waste from 
Greater Manchester is used to generate heat and power at 
Runcorn 1 ERF (TPSCo, a joint venture between Viridor, John 
Laing Infrastructure and Inovyn), which has operated well since it 
came on line in 2015. 

The third joint venture at Lakeside ERF (a 50/50 joint venture with 
Grundon Waste Management) is in its sixth year of operation and 
continues to outperform its original power generation and waste 
processing targets.

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Pennon aims to be a good neighbour and 
consults with its stakeholders in order 
to understand and respond to their 
priorities. We aspire to have a positive 
effect on quality of life, communities and 
regional economies.

CUSTOMER SATISFACTION
Pennon’s water businesses maintained their previous high levels 
of customer satisfaction during the year. South West Water’s 
overall customer satisfaction remained broadly stable at 89% 
(2014/15 90%), with satisfaction regarding value for money at 
59%, 1% higher than last year. For 16 years Bournemouth Water 
has retained the biennial Customer Service Excellence Award, 
which it last received in 2014. This national award recognises 
service excellence across the measures of timeliness, quality of 
information, professionalism and employee attitude.

PENNON’S CUSTOMER STRATEGY
Central to our strategy is the management of the Group as 
a sustainable and successful business for the benefit of all of 
our stakeholders. We recognise that consultation with our 
customers, a key stakeholder group, is imperative in order to 
understand their priorities and deliver the level of service that 
they require. In turn, this helps us to build a solid reputation for 
high quality customer service, which contributes to the creation of 
shareholder value.

South West Water’s customer strategy will be realised through 
delivery of its Business Plan to 2020, which places customer 
priorities at the heart of all its services and activities, aiming to 
deal with customer requests, problems and queries quickly and 
efficiently, and ensuring that the service provided represents value 
for money for all customers, whether residential or business.

Bournemouth Water’s strong customer service ethos and 
impressive track record of service excellence means it is well 
placed to support the delivery of Pennon’s customer strategy 
through the sharing of best practice.

For Viridor, the focus is on a programme of initiatives to enhance 
the customer experience across its large and diverse range of 
large corporate, commercial and local authority clients, while 
ensuring a consistent and transparent approach.

A key indicator of customer service performance for the water 
businesses is the service incentive mechanism (SIM), which Ofwat 
uses to compare the performance of water companies. The 
SIM score is calculated against a qualitative element (based on 
a customer survey) and a quantitative element that takes into 
account, among other things, the number of complaints received 
in writing or by phone. South West Water’s SIM score for the 
year was 78.6 (continuing the improving trend of recent years), 
and Bournemouth Water’s SIM score at 86.2 remains one of the 
highest in the industry.

Viridor also conducted an extensive customer research survey in 
2015, involving over 1,000 customers in sectors including retail, 
education, food production and construction, as well as our 
local authority clients. The output of the research will help us to 
take smarter business decisions in order to meet our customers’ 
needs, deliver customer benefits and drive business growth.

RESPONSIVE TO CUSTOMERS’ NEEDS
Household water customers expect to have a choice of 
communication methods through which queries can be raised; 
they expect their issues to be resolved on the first contact and 
as quickly as possible. In order to meet this expectation, our 
approach is to focus on recruitment, training and employee 
development, and enhance and promote the services we 
offer online. 

South West Water saw an improvement in first time resolution 
of contacts from customers during the year, reflecting both 
operational improvements and ongoing work to improve 
customer service through the proactive delivery of information, 
advice and support. This includes the availability of self-service 
options and real time information through digital platforms such 
as MyAccount, WaterLive and BeachLive. A revamped web 
presence is also in development for 2016/17. 

Over time, we intend to migrate Bournemouth Water to South 
West Water’s technology and systems to give customers more 
choice and flexibility. This will include providing an online billing 
and account management facility, increasing use of electronic 
communication channels and introducing social media. 

Our waste recovery and recycling services have been developed 
in response to customer demands for ‘zero waste’ recycling-led 
services that reflect the waste hierarchy, improve resource 
efficiency and contribute towards a more circular economy. 

36

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEViridor’s customers expect to receive a high quality and reliable 
service, financial integrity and transparency, and the highest 
standards of compliance. An increasing number of Viridor’s 
customers also want clear auditing and reporting of recycling, 
resource and carbon management practices, alongside a 
commitment to continuous improvement and engagement with 
us as a supply chain partner. 

Viridor continues to offer a progressive and collaborative 
approach to service and sustainability, epitomised in the 
aggregated services model we are developing with our partners 
in Greater Manchester. This is not only delivering results in terms 
of increased recycling and landfill diversion but is supporting and 
contributing to the region’s decentralised energy and low carbon 
ambitions, aiming to attract further inward investment within the 
broader context of the ‘Northern Powerhouse’. 

SUPPORT FOR THOSE WHO NEED IT
South West Water has implemented a range of innovative 
industry-leading schemes to assist those customers with 
affordability or debt issues, such as its WaterCare+ scheme and 
initiatives delivered in partnership with Citizens Advice. 

We were one of the first water companies to introduce a social 
tariff to ease financial pressures on very low income customers 
and to introduce the FreshStart grant scheme to assist those new 
to debt as a result of a downturn in their personal circumstances, 
such as a bereavement or long-term illness.

Through partnerships with social housing providers, we 
are providing affordability help and advice to residents in order to 
build positive customer relationships and reduce customer debt. 
During 2015/16 this included targeted work with Teign Housing 
and North Devon Homes which resulted in a 170% increase 
in the uptake of affordability schemes, increased metering and 
significant debt reduction. 

Bournemouth Water also offers a range of support and payment 
options. Specially trained and experienced employees, together 
with local debt charities, help customers manage their bills 
in times of financial hardship. With customers’ support, we 
are looking to introduce a social tariff later in 2016 to help the 
most vulnerable in the community.

METERING
South West Water and Bournemouth Water continue to 
promote the benefits of metering, including water efficiency, the 
identification of leaks and the savings that can be made. 80% 
of South West Water’s customers are now metered (2014/15 
79%) with 6,058 installations carried out over the past year for 
customers switching to metering. In 2015/16, Bournemouth 
Water installed 2,553 meters against a target of 1,860. 70% of all 
Bournemouth Water’s customers are now metered.

NON-HOUSEHOLD RETAIL STRATEGY
Preparations are being made to maximise the opportunities 
presented by the opening of the non-household retail market in 
2017 while continuing to improve the services provided to our 
business and commercial customers. 

A separate legal entity has been created, Pennon Water 
Services, which operates from Bournemouth. This company will 
provide retail and water management services to our c.85,000 
non-household customers, who will be eligible for the water 
retail market in 2017, through our existing brands – South West 
Water Business Services, Source for Business, Avon Valley Water, 
Bournemouth Water Business Services and Aquacare. 

A key part of our non-household strategy will be to capitalise 
on Viridor’s national footprint, focusing on existing customer 
relationships and exploring the opportunities to provide 
value-added services. 

WE ASPIRE TO HAVE 
A POSITIVE EFFECT 
ON QUALITY OF 
LIFE, COMMUNITIES 
AND REGIONAL 
ECONOMIES.

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CONTINUED

PENNON’S COMMUNITY RELATIONS 
STRATEGY
We aim to ensure that all our business activities have a positive 
impact on the communities in which we operate. With over 1,000 
operating facilities and treatment works, it is important that we 
maintain the highest operational standards, meet community 
expectations and deliver clear community benefits in our service 
areas. We achieve this by:

•  undertaking our activities in a way that minimises potential 

adverse effects on society, the environment and on those living 
or working in proximity to our sites

•  ensuring a positive economic impact on the local economy 

through the provision of essential services, employment and 
supply chain opportunities

•  conducting open and transparent engagement with local 

communities and taking into account their needs and priorities
•  making community investments that create benefits for both 

the community and the Group’s core businesses

•  fostering an environment that encourages employees to 
engage with communities and provides opportunities for 
establishing partnerships with community organisations.

In 2016 both Viridor and South West Water received 2.5 stars 
out of five in the Business in the Community’s 2016 Corporate 
Responsibility (CR) Index. This is a rigorous and robust 
benchmarking tool which has helped hundreds of companies 
measure and manage the progress they are making to integrate 
responsible business practice into their mainstream business at 
all levels.

Bournemouth Water provides support through community 
volunteering and the company matches the fundraising of 
its employees. Employees of both South West Water and 
Bournemouth Water continue to support WaterAid via regular 
giving and participating in events and challenges, helping to bring 
safe water and sanitation to those desperately in need.

During 2015/16 Pennon provided a total of £12.1 million in 
community support, sponsorship and charitable donations, of 
which £11.8 million was paid to Viridor Credits(1) for distribution 
via the Landfill Communities Fund.

COMMUNITY SUPPORT, SPONSORSHIP 
AND DONATIONS

SOUTH WEST WATER (£)

Both South West Water and Viridor have developed their 
own strategies to deliver Pennon’s community vision. South 
West Water is focusing on strengthening its profile within the 
communities it serves, creating opportunities for employee 
engagement and developing long-term collaborations with charity 
and sponsorship partners, including the Royal National Lifeboat 
Institution, the Devon and Cornwall Food Association, the Devon 
Wildlife Trust and the South West Coast Path Association.

2011/12

2012/13

2013/14

2014/15

2015/16

Viridor offers structured and transparent programmes 
of community investment, linked to its core business and 
guided by its community strategy. Such activities include an 
annually reviewed programme of targeted charitable giving 
and sponsorship, education and engagement, and employee 
volunteering opportunities. 

VIRIDOR* (£m)

2011/12

2012/13

2013/14

2014/15

2015/16

79,858

73,301

90,921

106,188
136,250

10.4

10.7

13.5

12.8
12.0

*  Including amounts paid to Viridor Credits for distribution via the Landfill 

Communities Fund

(1)  Viridor Credits is an independent not-for-profit organisation that was set up to 

administer Viridor’s contributions to the Landfill Communities Fund.

38

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEUPDATE: VIRIDOR STREET TREES – GREATER MANCHESTER

Viridor’s innovative urban tree planting project, in partnership with Red Rose Forest, an environmental 
charity, celebrated its fifth year in 2015/16. The partnership seeks to reward key recycling customers 
by allowing them to give something back to their local communities and contribute to a greener 
Greater Manchester, by identifying local streets and working with communities to plant and maintain 
semi-mature street trees.

The partnership has directly engaged 1,092 residents, planted 154 semi-mature trees and improved 
3,144 metres of urban roadside.

Via its regional educational programme, Viridor will continue to support Red Rose Forest’s new 
movement – City of Trees – which aims to plant three million trees in the next two decades, one for 
every man, woman and child in Greater Manchester.

RECREATION AND LEISURE
The recreational opportunities and facilities available at South West 
Water’s reservoirs are managed on its behalf by the South West 
Lakes Trust. Sailing, fishing, windsurfing, wakeboarding, nature trails 
and cycling are just a few of the activities the trust helps to facilitate. 
A highlight for 2015/16 was the achievement of a Green Tourism 
Gold Award for Wimbleball Lake in December 2015, recognising 
the trust’s work to promote sustainable tourism. 

EMPLOYEE VOLUNTEERING
South West Water has an active volunteering programme that 
enables staff to take part in agreed community projects including 
beach cleans and habitat restoration. These are often linked 
with external groups, such as Keep Britain Tidy and the region’s 
wildlife trusts. In 2015/16 the volunteering programme included 
tree planting and woodland expansion at Park Lake, a designated 
County Wildlife Site in North Cornwall.

Bournemouth Water owns around three-quarters of Christchurch 
Harbour, together with the tidal reaches of both the Stour and 
Avon rivers, and offers fishing in the harbour and the Lower Stour, 
as well as a range of fishing locations at Longham Lakes. We also 
manage a wide range of moorings in the harbour, which provides 
easy access to one of the most popular areas for boating on the 
south coast. 

CUSTOMER CAMPAIGNS
We strive to engage, educate and inform residents and businesses 
about water usage, sewer blockages, waste prevention and best 
practice in recycling and resource efficiency. 

Viridor employees continued to fundraise for their preferred 
charities, including Breast Cancer Now, Jeans for Genes, Save 
the Children and Viridor’s main charity partner, the Children’s 
Air Ambulance. A new partnership with Plantlife, an organisation 
that promotes the protection of wild flowers and plants, was 
recently confirmed. 

Bournemouth Water encourages its employees to spend three 
days each year working on community initiatives with charitable 
organisations, schools, wildlife trusts and other community 
partners. Volunteering resulted in 201.5 employee days being 
spent in the community during 2015/16.

In Greater Manchester an updated communications plan for 
2015-2018 has been developed to drive behavioural change 
and increase recycling in communities that have been identified 
as mid-performing and hard to reach. Viridor also works with 
Somerset Waste Partnership and West Sussex County Council 
to deliver comprehensive educational and behavioural change 
programmes to a wide range of stakeholders.

In 2015 South West Water launched its ‘Love Your Loo’ 
community engagement campaign aimed at reducing sewer 
blockages and sewer flooding incidences. The campaign began 
in Falmouth, where the local public toilets received the ‘red 
carpet’ treatment in an attempt to engage local residents and 
visitors to the area.

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CONTINUED

SUPPORT FOR EDUCATION
To promote environmental sustainability and increase the level 
of understanding about the sectors in which we operate, we are 
actively engaged with schools, colleges and universities. Pennon 
Group provides educational resources and activities ranging from 
school talks to work experience placements and site visits. 

In 2015/16 Viridor welcomed over 17,000 students and visitors 
to its 11 educational facilities. The visitor centre at Ardley Energy 
Recovery Facility (ERF) won the Chartered Institution of Wastes 
Management’s award for Waste and Resource Learning & 
Development for its work to educate children about the benefits 
of reducing, reusing and recycling waste, and energy recovery. A 
new education facility at the Glasgow Recycling and Renewable 
Energy Centre is planned for 2016/17. 

Bournemouth Water has developed a bespoke water efficiency 
education programme, Waterwise, which is available free to all 
schools within the company’s area of supply.

INSPIRING THE NEXT GENERATION OF 
ENGINEERS
Viridor’s flagship educational partnerships with the Engineering 
Development Trust’s ‘Go4SET’ programme in Scotland and 
Business in the Community’s ‘Business Class’ programme 
are helping establish long-term productive partnerships with 
secondary schools. These innovative programmes closely align 
with the science, technology, engineering and mathematics 
(STEM) curriculum with real world applications in industry, and 
help to inspire and connect students with career opportunities in 
these important fields. 

In Wales, Viridor runs a programme for ‘Girls into STEM’ that 
supports the ambition of the Engineering Education Scheme 
Wales (EESW) to encourage more young women to take up 
educational and career options in engineering and science.

SKILLS FOR THE FUTURE 
South West Water is a leading partner, together with the 
University of Exeter and South Devon College, in the 
development of a new University Technical College (UTC) for 
South Devon, based in Newton Abbot. The college, which 
opened in October 2015, places a unique focus on engineering, 
water and the environment and caters for up to 600 young 
people aged between 14 and 18. 

Students will achieve academic and technical qualifications, 
enabling them to progress to positions as technicians, apprentices 
and graduate engineers, thereby making a valued and sustainable 
contribution to the industry and the region. 

UNIVERSITY PARTNERSHIPS 
Viridor collects the waste and recycling for a number of 
universities including the universities of Exeter, Kent and 
Glasgow. Our partnerships with these key customers have 
shown impressive results. In Exeter we secured a three-year 
contract with the potential to extend for another two. This will 
deliver three fundamental objectives: to improve the institution’s 
recycling rate by providing support and education to university 
staff and students, an upgrade on vehicles that will allow a 
pay-by-weight solution and the delivery of zero waste to landfill.

Viridor has secured a further three to five-year contract with 
the University of Kent. This long-established relationship has 
seen the university achieve a recycling rate of 65%. We continue 
to support the its zero waste strategy by helping it to further 
increase recycling and utilise our ERF for energy generation.

In 2015/16, South West Water supported a successful bid, led 
by the University of Exeter, to secure £0.7 million from the 
European Commission’s Horizon 2020 programme. The funds 
will be used to conduct pioneering investigations into how 
policymakers can develop strategies to meet the climate 
change challenges facing water, food and energy provision.

Bournemouth Water has maintained its successful partnership 
with the Students’ Union at Bournemouth University and, with its 
support, continues to run campaigns to engage students with the 
aim of increasing awareness of the social impact of non-payment 
of their bills.

40

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEREGIONAL ECONOMIC IMPACTS 
As an essential service provider and a significant employer and 
user of third party services, South West Water has a major 
economic impact on its region. We work with local enterprise 
partnerships (LEPs) and are actively involved with European 
Structural Fund and Rural Development Programme Monitoring 
Committees to support economic growth, resilience and match 
funding opportunities for delivery partners.

South West Water also works with partners to maximise funding 
opportunities on behalf of the communities it serves. Alongside 
Cornwall Council and the Environment Agency, we are part of 
a bid to secure European Union funding for a £20 million flood 
defence scheme in South East Cornwall.

Viridor’s programme of investment, which includes the UK’s 
largest power plant programme over the last five years, has:

•  provided 3,700 construction jobs and 470 new, full-time 

skilled jobs

•  supported 90 construction apprentices and 50 

construction graduate trainees, along with 230 work 
placement opportunities

•  spent over £190 million with SMEs and other supply chain 

partners in the communities around our facilities.

Our ERF construction projects will continue to add to the already 
significant community benefits provided. As an example, Viridor 
and its contractors are firmly committed to realising an ambitious 
package of community benefits as part of the delivery of the 
£177 million ERF at Dunbar, East Lothian. Over £3 million of 
sub-contracts have been awarded to local companies, and a series 
of ‘meet the buyer’ and job events have been held with more 
planned for the coming year.

SUSTAINABLE SUPPLY CHAINS
Supply chain engagement remains an integral element of 
sustainable business practice and delivers real economic and 
social benefit. 

South West Water annually places approximately £100 million of 
order value with companies which have a base in the region. Our 
procurement process sets standards for how individual suppliers 
approach economic, financial and environmental sustainability and 
rigorous steps are taken to ensure they meet strict criteria in this 
regard. The water business operates a ‘mixed economy’ supply 
chain model which uses smaller specialist companies alongside 
larger strategic partners. Following the merger with Bournemouth 
Water, the existing procurement strategy is being carried forward 
across both companies. 

Viridor continues to strengthen its approach to procurement 
and supply chain relationships via its procurement team and 
has a wide range of policies and protocols in this important 
area. These include a policy on sustainable procurement which 
utilises whole-life costings and criteria to ensure clear social and 
environmental responsibility for goods and services procured. 
This approach helped deliver benefits of over £2.6 million in 
2015/16, demonstrating long-term value for us and, in turn, 
our customers.

Examples of activities supporting Pennon’s sustainable 
procurement objective include the adoption of in-cab technology 
that monitors driver behaviour and helps to reduce accidents, 
fuel usage and carbon emissions; the trial of electric and 
hybrid vehicles as part of a review of the transport fleet; the 
introduction of limits on CO2 emissions for company cars; 
and, at Viridor, a tender for the procurement of new printing 
and photocopying equipment that will reduce the amount and 
cost of printing, as well as a move to environmentally friendly 
office supplies.

41

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSOUR ENVIRONMENT

As a business within which the environment 
is so closely correlated with its core 
activities, Pennon is acutely aware of its 
environmental impact and obligations. 
We understand that the scale of our 
operations brings responsibilities in how 
we manage our workforce and operational 
activities, and we are committed to 
working in the most environmentally 
sustainable way possible. 

PENNON’S ENVIRONMENT STRATEGY
We are committed to the conservation and enhancement of 
the natural environment. Our strategy involves applying best 
practice and targeting innovation to ensure the sustainability of 
our activities, maximising the efficiency of our use of resources, 
reducing waste, increasing recycling and fully exploiting 
opportunities for renewable energy generation.

Across the Group we are focused not only on meeting 
environmental standards but also the drive to find new ways of 
working that deliver better environmental outcomes. Our water 
businesses take rigorous steps to protect the environment during 
the extraction, treatment and delivery of drinking water and, for 
South West Water, the removal and safe disposal of wastewater 
(see ‘Our Operations’ on pages 28 to 31). Viridor’s mission 
to give the world’s resources ‘new life’ directly contributes to 
environmental sustainability. 

KEY PERFORMANCE 
INDICATORS

WATER BUSINESS – RECYCLING VOLUMES 
(tonnes of dry solids)

2011/12 

2012/13 

2013/14 

2014/15 

2015/16 

54,612

45,304

34,918

41,300
38,000

WASTE BUSINESS – RECYCLING VOLUMES 
TRADED (million tonnes)

2011/12

2012/13

2013/14

2014/15

2015/16 

GROUP RENEWABLE ENERGY 
GENERATION (GWh)

2011/12 

2012/13 

2013/14 

2014/15 

2015/16 

1.8

1.9

1.8

1.7
1.8

775

839

795

949
1,496

42

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCERENEWABLE ENERGY 
BREAKDOWN 2015/16

WATER AND WASTEWATER 

4

3

2

1) Hydro – 12.8GWh

2) CHP – 5.1GWh

3) Solar PV – 7.3GWh*

4) Wind – 0.3GWh

TOTAL – c.25.5GWh

1

*  This includes 5.1GWh of output from two private 

wire schemes – Polmaugan (Restormel) and 
Wadebridge Renewable Energy Network (Nanstallon) 
– and 0.3GWh of Bournemouth Water solar 
energy generation

WASTE RECYCLING AND RECOVERY 

1) ERFs – 903GWh

2) Anaerobic digestion – 3GWh

3) Landfill gas – 562GWh

1

4) Solar PV – 3GWh

TOTAL – 1,471GWh

4

3

2

Looking ahead, South West Water has committed to buying power from 
Viridor, via its electricity supplier, Total Gas & Power and we are also 
investigating additional private wire renewable energy opportunities with 
developers and community groups across the South West region.

43

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CONTINUED

GREENHOUSE GAS EMISSIONS
Pennon aspires to leadership in minimising emissions that 
contribute to climate change and recognises that improved waste 
recycling and recovery contributes to the associated UK and EU 
climate change adaption strategies.

CHANGE IN GROUP EMISSIONS
Our overall net emissions increased by 21% between 2014/15 and 
2015/16 (see table on page 45) primarily as a result of the addition of 
new Energy Recovery Facilities (ERFs) that became fully operational 
during 2014/15. The proportion of Group emissions assigned to such 
plants has more than doubled in the year as we seek to move our 
focus away from landfill towards investment in energy recovery. 

Our emissions intensity measure of tCO2e/£100,000 revenue 
also increased from 92 tCO2e/£100,000 to 112 tCO2e/£100,000 
as a result of the Group’s emissions growing at a faster rate than 
its revenue.

South West Water reduced its carbon emissions to 158,891 
tonnes of carbon dioxide equivalent (tCO2e) (2014/15 166,370 
tCO2e). This was in part due to a reduction in the emissions 
factor applied to usage of imported electricity from the 
national grid which, as a result of a fall in coal-fired electricity 
generation, reduced by almost 7% between 2014/15 and 2015/16. 
Bournemouth Water (which, having been acquired in April 2015, 
is included in Group reporting for the year 2015/16 only) was 
responsible for 1% of total Group net emissions in 2015/16 with a 
carbon footprint of 16,844 tCO2e.

Viridor’s overall emissions increased to 1,354,686 tCO2e (2014/15 
1,111,906 tCO2e) although emissions from landfill operations 
continued to decrease.

CARBON REDUCTION STRATEGY AND TARGETS
Consistent with the overall Group strategy, we are exploring 
synergies across our businesses with a view to identifying 
areas of best practice for carbon management and to develop 
common goals.

Our businesses’ strategies are based on the optimisation and 
efficiency of plants and treatment works through a suite of energy 
management techniques (including performance monitoring and 
maintenance of assets, such as Bournemouth Water’s pump 
replacement programme), as well as the use of new technologies 
(such as remote operating systems, cryogenic energy storage, the 
installation of LED lighting and solar PV), community initiatives to 
encourage greater water efficiency (which reduces the amount 
of water to be pumped around the network), measures for the 
reduction of transport emissions (including a trial of electric and 
hybrid vehicles) and the promotion of in-house energy efficiency.

44

Our long-term goals are:

•  To reduce the carbon footprint of our waste management 
business by 35% by 2020, from a 2011 baseline of 1,231,762 
tCO2e. This is an ambitious target, given the challenges of a 
landfill wind-down and aftercare programme in the operating 
landfill business happening in parallel with bringing a fleet 
of ERFs into operation. In addition, Viridor’s aspiration is to 
become 20% more efficient in terms of the fossil fuel-based 
energy it uses.

•  In our water and wastewater business, South West Water’s 
target is to reduce emissions to less than 150,000 tCO2e 
by 2019/20. The scope and boundary of this target includes 
emissions from the regulated business, which includes Scope 1 
and 2 emissions and significant Scope 3 emissions (see page 45 
for definitions). This will represent a 12% reduction from the 
2014/15 baseline.

88% of the Group’s gross emissions can be attributed to our waste 
management business. In the short term, our increasing fleet of 
ERFs will continue to contribute to a significant proportion of our 
carbon footprint. We anticipate that in the long term, however, 
our energy recovery activities and their related combined heat and 
power schemes will help to deliver a step-change improvement 
over landfill. In addition, although energy intensive for our business, 
the displacement of virgin materials in manufacturing supply chains 
with recycled material contributes to significant reductions in 
embodied carbon across product life cycles (although this offset falls 
outside greenhouse gas reporting scopes).

INITIATIVES DURING THE YEAR
A number of initiatives relating to renewable energy generation 
and energy efficiency were implemented or progressed during the 
year. This includes the Burrator Dam hydro scheme, a 160 kilowatt 
turbine generating c.250MWh per annum, which South West 
Water brought on line in April 2015. The water business has also 
commissioned two solar PV schemes in Cornwall, one of which 
is a 250kW array generating 270MWh per annum for Camborne 
Wastewater Treatment Works in Cornwall (approximately 12% 
of the site’s total usage), and the other a 100kW array (pictured) 
supplying Nanstallon treatment works via a private wire supply and 
20-year power purchase agreement with Wadebridge Renewable 
Energy Network. The promotion of energy efficiency internally 
has continued through South West Water’s ‘Powerdown’ initiative, 
which focuses on the 20% of the company’s energy consumption 
that comes from process treatment and non-operational activities, 
for example, ultraviolet disinfection, process control, heating, 
lighting, cooling and computer usage.

Within the waste recycling and recovery business we have 
recently installed solar power at seven of our facilities, which will 
generate 841kW of renewable energy and significantly reduce 
the demand for electricity from the national grid, as well as 
saving money, boosting energy output from a renewable source 
and reducing the need for fossil fuels. In addition, our strategic 
objective of utilising closed landfill sites for alternative energy 
generation and storage technologies is progressing well (see 
page 34 for further details).

Viridor, South West Water and Bournemouth Water 
operate separate energy management systems and each is 
registered to ISO 50001:2011 by independent external UKAS 
accredited assessors.

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEPENNON GROUP PLC GREENHOUSE 
GAS EMISSIONS 

Scope 1

Scope 2

Scope 3

2015/16

1,351,192

157,089

56,764

2014/15

1,105,242

148,917

56,966

Total gross emissions

1,565,044

1,311,125

Green tariff electricity offset

Exported renewable energy 
reduction (up to total amount 
of electricity purchased and 
consumed by organisation)

(2,041)

(155,048)

(1,018)

(147,899)

Total annual net emissions

1,407,955

1,162,208

Bournemouth Water was acquired by Pennon Group on 15 April 
2015 and accordingly Bournemouth Water’s emissions have been 
included in this greenhouse gas report for 2015/16.

ORGANISATIONAL BOUNDARY
The emissions listed here cover the Pennon Group of companies, 
each of which uses the financial control approach, with the 
exception of Viridor, which uses an equity share approach.

Biogenic emissions outside 
of scopes

Intensity measure: tCO2e (gross 
Scope 1+2)/£100,000 revenue

1,767,878

1,214,455

112

92

OPERATIONAL SCOPES
We have measured our Scope 1 and 2 emissions and certain 
Scope 3 emissions where information is available.

Scope 1 (direct emissions) Activities owned or controlled by our organisation 
that release emissions straight into the atmosphere, for example the combustion 
of fuels in company-owned and company-controlled stationary equipment 
and transportation, emissions from site-based processes and site-based 
fugitive emissions.

Scope 2 (indirect emissions) Emissions released into the atmosphere associated 
with our consumption of purchased electricity, heat, steam and cooling. These 
are indirect emissions that are a consequence of our activities but which occur at 
sources we do not own or control.

Scope 3 (other indirect emissions) Emissions that are a consequence of our 
actions which occur at sources that we do not own or control and that are not 
classed as Scope 2 emissions.

NOTES
METHODOLOGY AND APPROACH
We have retained last year’s approach in applying the ‘equity share’ 
methodology for Viridor and its subsidiary companies. This means 
that emissions from joint venture operations can be accurately 
attributed to the company in proportion to the percentage of 
Viridor’s holding. The remaining companies in the Group continue 
to use the ‘financial control’ approach. This is the conventional 
method for parent companies and subsidiaries within a group that 
have the ability to direct financial and operating policies and retain 
the majority of the organisation’s risk and rewards.

QUANTIFICATION AND REPORTING
We have followed the Government’s guidelines for mandatory 
greenhouse gas emissions reporting published by the Department 
for Environment, Food and Rural Affairs (DEFRA) in June 2013 
(and updated in October 2013). In calculating our emissions we 
have used the Greenhouse Gas Protocol Corporate Accounting 
and Reporting Standard (revised edition) and the web-based 
conversion factors provided by DEFRA. 

We have adopted the revised emissions conversion factors 
published by DEFRA in 2015, which are based on a higher rate for 
the global warming potential (GWP) of methane gas.(1) Despite 
this,  emissions from our landfill operations have continued to 
decrease, falling a further 3% between 2014/15 and 2015/16.

INTENSITY MEASUREMENT
We have chosen an intensity measure of Scope 1 and 2 gross 
emissions in tCO2e per £100,000 revenue.

EXTERNAL ASSURANCE STATEMENT
Our greenhouse gas emissions data has been independently 
verified by Strategic Management Consultants who tested the 
assumptions, methods and procedures that are followed in the 
development of the reported data and audited that data to 
ensure for accuracy and consistency.

CARBON OFFSETS
We rely on self-generated renewable energy to reduce our 
overall Scope 2 emissions. We supplement this with power 
purchase contracts with third parties for renewable energy 
through private wire where it is available near our sites.

RENEWABLE ENERGY EXPORT
Pennon Group self-generates more electricity than it uses and 
much of its renewable electricity generation is exported to the 
national grid. We account for this exported renewable electricity 
in our net emissions measure where we subtract ‘emissions 
credits’ up to the limit of our gross volume of Scope 2 emissions.

(1)  The GWP of methane gas has risen from 21 to 25 times the GWP of carbon dioxide 
under the Fourth Assessment Report of the Intergovernmental Panel on Climate 
Change, which is in line with the calculation of emissions for UK GHG Inventory 
reporting under the Kyoto Protocol.

45

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OUR ENVIRONMENT 
CONTINUED

BIODIVERSITY
We recognise the importance of environmental stewardship, 
and the protection and enhancement of natural capital 
and biodiversity.

BIODIVERSITY BENCHMARK SCHEMES 
In addition to managing 14 active landfill sites and other 
substantial landholdings Viridor also continues to care for 31 
closed landfills across the UK. Using our expertise in restoration, 
we can take a number of different approaches to closing a landfill, 
restoring large tracts of land to heathland, grassland, woodland, 
agriculture, amenity parkland or a combination of these schemes, 
and Viridor seeks to restore and manage its sites in accordance 
with clear biodiversity plans.

Some sites are also being restored and managed to attain the 
Wildlife Trusts’ Biodiversity Benchmark Scheme (BBS). The BBS 
is a national standard which recognises continual biodiversity 
improvement to restore and manage habitats for existing plants 
and wildlife, recreate new habitats once alternative land use has 
ceased, and finally to work towards developing a network of 
habitats in the local area.

Viridor currently has nine sites that have achieved and retained 
the Biodiversity Benchmark. These include sites of notable habitat 
importance such as two heathland restorations (Tatchells and 
Warmwell in Dorset) and a grassland restoration that has national 
significance for birdlife (Beddingham in Sussex).

These transformations have been so successful that the sites have 
become havens for several rare and endangered species. Dormice 
and bats at Odcombe and sand lizards, adders and woodlarks 
at Tatchells and Warmwell are all thriving thanks to careful land 
management and support from partner organisations such as 
the RSPB. 

ECOLOGICAL BASELINE ASSESSMENTS
Good ecological baseline assessment is key to producing good 
management options for enhancing biodiversity and creating 
healthy ecosystems. Bournemouth Water has been focusing its 
work on establishing a baseline for all habitats and species on its 
properties, many of which are designated as special protection 
areas, special areas of conservation or sites of special scientific 
interest, such as the banks of the River Avon at the Knapp 
Mill site.

SITES OF SPECIAL SCIENTIFIC INTEREST 
There are nine sites of special scientific interest (SSSIs) in South 
West Water’s region and six in Bournemouth Water’s region. 
South West Water is the only water and wastewater company 
to have met the 2010 targets for SSSI land condition, with 95% 
of the total area classed as ‘favourable’ or ‘recovering’. We are 
now working to bring all of our land with SSSI designation to 
‘favourable’ status by 2020.

Viridor also actively manages eight SSSIs on five of its sites.

46

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCECATCHMENT SENSITIVE FARMING
Bournemouth Water works closely with Natural England and 
Catchment Sensitive Farming to protect the quality of raw water 
sources through managing the catchment area and visiting farmers 
in the catchment area with the aim of educating them about the 
effects of their activities on raw water quality. The key areas of 
focus are helping farmers find cost-effective, alternative solutions 
to the use of pesticides and ensuring that livestock is kept away 
from rivers to reduce the potential for contamination.

NON-NATIVE INVASIVE SPECIES
In order to protect native biodiversity and ecosystems, South 
West Water and Bournemouth Water monitor, report and 
assess the extent and potential impact of non-native invasive 
species on their sites and remove them as appropriate. We also 
work to protect any known protected species on our sites; for 
Bournemouth Water, this has included the creation of roosts for 
its resident bats.

RESTORATION OF PARK LAKE 
Park Lake, a former china clay pit on Bodmin Moor, has been 
transformed by South West Water from a ‘moonscape of waste 
sand and mica’ to a designated County Wildlife Site and home to 
rare plants and animals. 

Park Pit was turned into a reservoir by South West Water after 
we entered into an agreement with the former owners, Imerys, 
to manage the surrounding land as an exemplar of post-industrial 
restoration. Planning conditions were met by 2012 but, working 
in partnership with local environmental groups and volunteers, 
we have continued with an integrated management programme 
of restoration.

Work has included restoration of wetlands, control of invasive 
species and the introduction of managed grazing, which has led 
to it being described by local conservationists as one of the best 
sites on Bodmin Moor for wildlife. It is now home to the second 
largest colony of the tormentil mining bee in Cornwall, breeding 
populations of the nationally scarce small red damselfly, 15 species 
of dragonfly including the keeled skimmer and black darter and 
the marsh fritillary butterfly, making it a nationally important site 
for conservation.

47

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSOUR PEOPLE

Across Pennon the most important 
element for the delivery of our strategic 
objectives is our people. It is our goal to 
attract, nurture and retain a dedicated, 
highly trained workforce.

PENNON’S WORKPLACE STRATEGY
Pennon relies on the talent and professionalism of its employees 
and is committed to their health, safety and wellbeing, which it 
sees as investment in the Group’s long-term human capital and 
directly related to shareholder value. We aim to develop and 
motivate employees, treat them fairly and ensure they are fully 
engaged in all aspects of the Group’s objectives. Through this 
approach, we seek to maintain a pipeline of talent that is well 
placed to lead and serve our businesses as they grow and adapt.

We are committed to employee engagement, training and 
development, and equality and diversity, and provide ongoing 
support through a range of workplace policies. These cover areas 
such as health and safety, equal opportunities, human rights, 
ethics, employee relations and family-friendly policies such as 
flexible working and parental leave, and schemes designed to 
promote the health and wellbeing of employees.

RIDDOR INCIDENTS(1)

2011

2012

2013

2014

2015

48

59(2)

52

40

35

42(3)

HEALTH AND SAFETY
We strive for the highest standards of health and safety in the 
workplace so as to minimise accidents, incidents and lost time. 
Both the water and wastewater businesses and the waste 
recycling and recovery business are working hard to embed 
health and safety within the culture of the organisation, reduce 
risk and achieve zero incidents across the Group.

At South West Water, performance in respect of 
RIDDOR-reportable injuries was maintained at the same 
level during the calendar year 2015 as in 2014, with a total 
of seven reportable injuries (an incidence rate of 520 per 
100,000 employees), none of which involved a serious injury 
(2014 7 incidents; 552 per 100,000 employees). Bournemouth 
Water had one RIDDOR-reportable injury (a rate of 490 per 
100,000 employees).

During the same period Viridor experienced 47 RIDDORs of 
which 34 involved employees (an incidence rate of 1,063 per 
100,000 employees). In addition, there were nine incidents involving 
agency colleagues, three involving contractors and one involving 
a member of the public. Disappointingly, this was an increase 
from 30 incidents the previous year (28 employees and two 
agency workers) and the 2014 incidence rate of 889 per 
100,000 employees. 

Viridor has committed to delivering a new Safety, Health, 
Environment, Quality and Sustainability (SHEQS) strategy centred 
on the vision of ’no harm to people and environment’. 

Building on our world-class safety record within our ERF and 
capital investment programme, we have adopted a ‘beyond 
a million’ approach with employees and contracting partners, 
which targets over a million safe working hours on each project. 
During 2015/16 this was exemplified at the Glasgow Recycling 
and Renewable Energy Centre, which achieved the milestone one 
million safe hours worked with no RIDDORs during construction. 

Following a major review of its operational sites during 2014/15, 
South West Water undertook a number of activities in 2015/16 
to further reduce health and safety risks. This included the 
roll-out of a Dynamic Risk Assessment training package, designed 
to help front-line operational personnel undertake advanced 
risk assessment. 

South West Water made progress with its Lone Worker 
project to further safeguard staff working alone. This has seen 
the introduction of wearable hardware known as TWIG™, 
which can monitor body movement and raise alerts if patterns of 
movement synonymous with injury, trips or falls are detected. We 
explored the use of remote technologies including aerial drones 
to provide improved risk assessment and physiotherapy to 
provide employees with timely treatment, reduce the risk of 
longer-term injury and thereby minimise lost working time due 
to absence. Health, safety and wellbeing also continued to be 
promoted through a variety of internal campaigns including ‘TAP’ 
(‘Think, Act, Prevent’) and ‘Hang on a Sec’ which was focused on 
raising awareness within wastewater operations.

(1)  Incidents involving employees under the Reporting of Injuries, Diseases and 

Dangerous Occurrences Regulations

(2) Since 2012 reportable incidents have been reported on seven days’ absence; in 

previous years they were reported on three days’ absence

(3) Bournemouth Water incidents included for 2015 only.

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCE 
 
 
 
 
Bournemouth Water’s strong safety record is underpinned by 
a comprehensive programme of training, audit and inspection. 
Senior managers are required to accompany compliance 
personnel in conducting regular audits to ensure that they are 
familiar with the requirements, can interrogate processes and 
bring fresh perspectives to bear.

EMPLOYEE DEVELOPMENT
South West Water’s ‘People Strategy’ continues to foster a 
culture of support and motivation for staff. Various programmes 
are in place to encourage career development, and we continue 
to review and expand these to ensure we have the right balance 
of skills for the years ahead.

In 2015/16 South West Water’s employee development 
programme included:

•  continuing with the programme of skills-based training for 

operational staff (started in 2014/15)

•  supporting over 120 first-line, middle and senior managers 

through three tiers of management development programmes 
(Managing for Success (M4S), STEP and LEAD)
•  continuing to grow and expand our award-winning 

apprenticeship programme (85 apprentices have been recruited 
to the apprenticeship programme since it started in 2011). 

Bournemouth Water has retained the Gold standard of the 
Investors in People accreditation and South West Water has 
retained its Silver status. 

Viridor believes strongly in helping all colleagues to reach their full 
potential and has structured training programmes to develop and 
nurture employees at all levels of the business.

As well as its range of employment benefits, Viridor offers popular 
training opportunities for employees who wish to progress within 
the company. Last year, colleagues across the waste business were 
provided with over 6,500 training days. Viridor’s pioneering 
management degree programme, developed in partnership with 
Edge Hill University, will give its future leaders the skills necessary 
to build on their existing knowledge and expertise. So far 40 
supervisors and managers have completed the degree, which was 
launched in 2012 and seeks to bridge the gap between technical 
expertise and managerial knowledge. The latest round of students 
began their studies in April 2015 with a further 30 currently on the 
programme and due to graduate in 2017.

In addition, Viridor has a graduate management training scheme 
that aims to develop the next generation of managers and 
technical experts to support the changing nature of its business. 
This programme is open to internal and external applicants with a 
degree or equivalent qualification.

The two-stage development starts by providing a thorough 
understanding of Viridor’s operations and services, framed within 
the wider context of the recycling and waste industry. This sees 
candidates participating in a rotating programme around core 
areas of the business.

The second year involves an extended, and possibly permanent, 
placement with clear objectives backed up with regular reviews. 

In 2015 we recruited three graduates onto Viridor’s training 
scheme and of the 12 past attendees of the scheme, currently 10 
are in permanent positions across the business.

APPRENTICESHIPS
Apprenticeships provide a legacy for the skills and knowledge that 
are integral to the Group’s core businesses.

In 2015/16 the water business recruited 24 new apprentices, 
which brings the current total to 89 apprentices recruited 
since 2011, including four at Bournemouth Water. South West 
Water received a number of accolades during the year including 
Large Employer of the Year (South West) at the National 
Apprenticeship Awards and the retention of our Top 100 
Apprenticeship Employer status. 

Viridor offers a wide range of apprenticeship programmes in 
different areas of its business, from Engineering Technician to 
Business Administration Assistant.

Over 23 apprenticeships are currently registered across our 
waste management business. All employees are offered a wide 
range of training and career progression opportunities.

Viridor is currently working alongside Energy & Utility Skills and 
other organisations in its industry and beyond to develop and 
deliver a series of trailblazing apprenticeships in waste recycling 
and recovery.

49

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSOUR PEOPLE 
CONTINUED

EMPLOYEE ENGAGEMENT
Engaged staff are critical to our success. Employees who are more 
engaged feel safer and are involved in fewer accidents at work, 
take fewer days off sick and receive more positive feedback from 
customers. Put simply, working to improve engagement is a key 
part of working to improve overall performance and sustainability. 

South West Water, Bournemouth Water and Viridor undertake 
employee surveys at regular intervals. 

Viridor’s most recent survey, which utilised the Gallup Q12 
methodology, showed an impressive 77% response rate, up 
from 39% in 2014/15. We also saw an increase in the overall 
engagement score with nearly one-third of employees ranking as 
actively engaged in our purpose and values, well above the UK 
average of Gallup’s users. Resultant areas of focus for 2016/17 
include management development, more emphasis on recognising 
and rewarding effort and a more structured approach to 
performance management and career progression. 

South West Water’s 2015 employee survey, which was carried 
out by Ixia, also showed a 77% response rate, up 4% on the 
prior year. The Engagement Index remained at 74% (against 
Ixia’s benchmark of 70%), with areas of focus including more 
communication on company changes, more recognition of effort 
and the sharing of rationales for decision-making. 

CONSULTATION AND SUPPORT
At South West Water, director-led briefing sessions and a formal 
consultation regarding the integration of Bournemouth Water 
commenced in January 2016. A comprehensive employee support 
programme was made available for those affected. 

In February 2015 Viridor announced a new operating model to 
meet the needs of current and future market conditions, and to 
provide a platform for growth in line with its business strategy. 
The plans, which were subject to consultation with affected 
employees, include proposals to close a small number of sites 
and merge the company’s South West and South East operating 
regions. Affected employees were offered full support and, where 
appropriate, assistance with finding alternative opportunities 
outside the Group.

WORKPLACE DIVERSITY
We are committed to providing equal opportunities and 
improving diversity within our workforce.

Viridor has established a new ‘Diversity in Action’ group 
whose specific aim is to promote and encourage a culture of 
inclusion where all colleagues are treated fairly and are given 
every opportunity to learn, grow and excel in their careers with 
us. The group’s initial focus is on improving gender diversity. The 
majority of Viridor’s employees are male (83.8%), reflecting a 
traditionally male-dominated industry. The ratio is similar across 
senior management with 16.2% female. This is just short of our 
goal of increasing the number of women to at least 20% by the 
end of the 2015/16 financial year. 

In South West Water over 25% of the workforce is female, 
although in the craft and industrial group female ratios are 
very low at less than 1%. We are focusing on this as an area for 
improvement, in particular in operational and technical roles. 

GENDER DIVERSITY as at 31 March 

Employees 
2015

Employees 
2016

Senior 
management 
2015

Senior 
management 
2016

Board 
2015

Board 
2016

924

1,054

11

21

2

2

56

3,836

4,105

75

6

5

(%) 

19.4

80.6

20.4

79.6

16.4

83.6

21.9

78.1

25.0

75.0

28.6

71.4

 Women  

 Men    

50

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RISK REPORT

The Group faces a number of risks which, if they arise, could affect its 
ability to achieve its strategic objectives. The Board is responsible for 
identifying principal risks and ensuring appropriate risk mitigation is in 
place to manage them effectively.
RISK MANAGEMENT FRAMEWORK
Successful management of existing and emerging risks is essential to the long term success of the Group and 
the achievement of its strategic objectives. Pennon has established a fully embedded Group risk management 
framework, to identify significant risks and determine whether they are being appropriately managed 
and mitigated. 

With Pennon’s strategic decision to move towards a more homogeneous Group risk profile, the risk 
management framework has evolved to ensure risks are being managed in line with the Group’s agreed 
risk appetite. To support this transition, a Group Risk Forum has been established to provide a ‘top down’ 
assessment of Group risks, to supplement the ‘bottom up’ risk assessments by each subsidiary. The key stages of 
the risk process are:

•  Identification of significant risks by core business functions, utilising agreed risk criteria based on a 

combination of likelihood over a five-year period, and impact based on financial, reputational, management 
effort and impact on stakeholders and customers;

•  Principal and other business risks are captured in risk registers, which are examined and challenged as part of 
a robust assessment of the risks and key mitigations, controls and assurance activities that have been defined 
by risk owners. The assessment considers gross risk, net risk after mitigation, and risk appetite, as well as the 
direction of travel of the risk level;

•  Quarterly risk and assurance forums are held to review principal risks, with management justifying their 

bottom-up risk assessments through formal reports and presentations; and

•  Principal risks faced by each subsidiary are reviewed and confirmed on a quarterly basis by the subsidiary 
executive management boards, following which the Group Risk Forum completes a comprehensive 
top-down evaluation of risks that could impact on the delivery of Group strategic objectives. The Forum 
consists of senior executives and its role is to debate, challenge, agree and prioritise the principal risks 
faced by the Group, based on the risk appetite set by the Board. The risk assessment is then subjected to a 
thorough appraisal by the Audit Committee before formal presentation to the Board for approval.

RISK APPETITE
Risk appetite is defined as the level of risk it is considered appropriate to accept in achieving Group strategic 
objectives. The appropriateness of the mitigation applied to each principal risk is considered by the Board in the 
context of the effectiveness of the overall control environment in ensuring compliance with risk appetite.

ROBUST RISK ASSESSMENT
The Directors confirm that they have carried out a robust assessment of risks facing the Group. The following 
table describes the principal risks and how they are being managed or mitigated in line with the Board’s risk 
appetite. These principal risks have been considered in preparing the viability statement on page 55.

51

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Key

Risk Level

Low

Medium

High

The low, medium and high risk level is our estimate of the 
net risk to the Group after mitigation. It is important to 
note that risk is difficult to estimate with accuracy and 
therefore may be more or less than indicated.

Current assessment of direction of travel of risk level.

LAW, REGULATION AND FINANCE

Increasing

Unchanged

Decreasing

Principal Risks

Mitigation

Net Risk

Direction

Risk Appetite

Compliance with 
law, regulation 
or decisions by 
Government and 
regulators, including 
water industry reform

Maintaining 
sufficient finance 
and funding to meet 
ongoing commitments 

Robust regulatory framework ensures 
compliance with Ofwat, Environment 
Agency and other requirements. Full 
engagement in consultations on reform of 
policy and legislation, helps influence change 
through effective stakeholder relationships.
Good progress has been made in preparing 
for regulatory reform. We are fully engaged 
in the Water 2020 programme including 
upstream regulatory reform. External 
reviews support the assurance letters 
required by the Market Operator.

Clear treasury and funding policies and an 
effective Group Treasury team.
Funding in place at effective average 
interest rates below many in its sector, 
with prefunding and headroom, including 
revolving credit facilities, to meet future 
funding requirements.

Non-compliance 
or occurrence of 
avoidable health and 
safety incident

Rigorous health and safety compliance 
systems, policies and procedures are in 
place across the Group, supported by a 
programme of capital investment to further 
reduce risk.

Uncertainty arising 
from open tax 
computations where 
liabilities remain to 
be agreed

Professionally qualified and experienced 
in-house tax team, supported by external 
specialists. A dedicated team is working 
with HMRC to expediate the agreement of 
outstanding tax items.

52

High standards of 
compliance are sought with 
no appetite for legal and 
regulatory breaches.
As regulatory reform is 
progressing, we aim to 
minimise the impact by 
targeting changes which 
are NPV neutral over the 
longer term, to protect 
shareholder value and 
customer affordability.

Ensure funding 
requirements are fully 
met by maintaining 
prudent headroom.

High standards of 
compliance are sought with 
no appetite for compliance 
breaches within the Group 
and third party operations.

Full compliance with HMRC 
requirements. Residual 
risk is higher on some 
historic arrangements.

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCE 
 
 
 
 
 
 
 
MARKET AND ECONOMIC CONDITIONS

Principal Risks

Mitigation

Net Risk

Direction

Risk Appetite

Non-recovery of 
customer debt

Macro-economic 
risks arising from 
the global and UK 
economic downturn 
impacting commodity 
and power prices

Water business debt collection strategies 
kept under review with new initiatives 
regularly implemented:
•  targeting previous occupier debt after 

customer moves;

•  specific case management and use of court 

claims; and

•  use of charging orders.
Affordability tariffs (e.g. Restart, WaterCare, 
Fresh Start) help to reduce bad debt 
exposure for customers struggling to pay.
Viridor’s debt collection risk is lower due to 
the high proportion of public sector accounts.

Viridor is well positioned across the 
waste hierarchy, with long-term contracts 
supporting the ERF segment. The 
ITOO (Input, Throughput and Output 
Optimisation) programme helps focus on 
recycling performance in mitigating the 
impact of global economic conditions on 
commodity prices.
Energy risk management at a Group level 
acts as a natural hedge between SWW 
and Viridor, offsetting the drop in power 
prices. Existing investments that qualified 
for Renewable Obligation Certificates are 
protected by the ‘grandfathering’ procedure.

Minimise non-recoverable 
debt. We recognise 
customer affordability 
challenges and that given 
the inability to disconnect 
domestic customers, 
some risk of uncollectable 
debt remains.

Taking well-judged risks 
and having response 
plans in place to mitigate 
external macro-economic 
risk factors down to an 
acceptable level.

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RISK REPORT CONTINUED

OPERATING PERFORMANCE

Principal Risks

Mitigation

Net Risk

Direction

Risk Appetite

Poor operating 
performance due to 
extreme weather or 
climate change

Poor customer service/
increased competition 
leading to loss of 
customer base

Contingency plans, emergency resources 
and investment through a planned capital 
programme mitigates the risks of extreme 
weather incidents. 
We prepare a Water Resources 
Management Plan every five years and 
review it annually for a range of climate 
change and demand scenarios, with 
various schemes promoted to maintain 
water resources (e.g. pumped storage for 
reservoirs), conservation and customer 
water efficiency measures.
Viridor has in place a regional adverse 
weather management strategy, aimed at 
reducing disruption to site operations and 
transport logistics

Targeted improvements made to improve 
customer service and SWW’s relative 
industry standing during the K6 period.
Viridor’s strategy to diversify into energy 
recovery has offset the decline in landfill 
and current challenges in recycling. 
Viridor is exploring alternative uses for its 
landfill assets.

Business interruption 
or significant 
operational failures/  
incidents

Difficulty in 
recruitment, retention 
and development of 
appropriate skills, 
which are required 
to deliver the 
Group’s strategy 

Detailed contingency plans and incident 
management procedures.
Equipment failure is managed through 
sophisticated planned preventative 
maintenance regimes. Any disruption 
is alleviated by good liaison 
and communication.

Succession plans are in place. The recent 
Group restructure, Viridor transformation 
and integration of Bournemouth Water has 
strengthened the executive team, but in turn 
have the potential to impact morale.

Reduce both the likelihood 
and impact through long 
term planning and ensuring 
sufficient measures are in 
place to mitigate risk.

Good customer service is 
at the heart of everything 
we do. Continually 
seek to increase 
customer satisfaction.
Minimise the impact of 
market reform by defending 
the existing customer 
base whilst developing 
further markets.

Effective business continuity 
and contingency plans 
in place to mitigate the 
risk and accelerate the 
recovery from an incident, 
with residual risk covered 
by insurance.

Appropriate skills and 
experience in place, with 
good succession plans 
to mitigate impact on 
strategic plan.

54

PENNON GROUP PLC ANNUAL REPORT 2016STRATEGIC REPORT | GROUP PERFORMANCEBUSINESS SYSTEMS AND CAPITAL INVESTMENT

Principal Risks

Mitigation

Net Risk

Direction

Risk Appetite

Failure or increased 
cost of capital 
projects/exposure 
to contract failures

Failure of information 
technology systems, 
management and 
protection including 
cyber risks

Skilled project management resource and 
oversight boards provide rigour to the 
delivery of major projects. Due diligence 
on suppliers, technologies and acquisitions. 
Back-to-back agreements and supplier 
guarantees provide protection.
Regular reporting of performance on major 
contracts and post project appraisals.

Major systems implementation is 
supported by a formal programme 
governance framework, supplemented by 
specialist consultants.
Cyber risks are mitigated by a strong 
information security framework, cyber 
security awareness campaigns, plus 
internal and external testing and formal 
ISO accreditation.

Pennon’s investment 
activities are based on 
taking well-judged risks for 
appropriate returns.

Robust systems in place 
to support business 
activity, with strong cyber 
protection to minimise a 
growing risk.

VIABILITY STATEMENT
The Board has assessed the Group’s financial viability and 
confirms that it has a reasonable expectation that the Group will 
be able to continue in operation and meet its liabilities as they 
fall due over a five-year period. The assessment has been made 
with reference to the Group’s current position and prospects, its 
longer-term strategy, the Board’s risk appetite and the Group’s 
principal risks and how these are managed, as detailed on 
pages 51 to 54 of the risk report.

The Group’s strategic business plan and associated principal 
risks are a foundation of the scenario testing. This assessment 
has considered the potential impact of these risks arising on the 
business model, future performance, solvency and liquidity over 
the period in question. In making their assessment, the Directors 
reviewed the principal risks and considered which risks might 
threaten viability. It was determined that none of the individual 
risks would in isolation compromise the Group’s viability, so a 
number of plausible risk combinations were considered to stress 
test the plan, primarily by reducing revenues, increasing costs and 
impacting cash flows. The Board considered the monetary impact 
of these scenarios over a five-year period, to ensure that they did 
not adversely impact the Group’s viability.

In making the assessment, the Directors have taken account of 
the Group’s robust capital solvency position, its ability to raise 
new finance and a key potential mitigating action of restricting any 
non-contractual payments.

In assessing the prospects of the Group, the Directors note 
that, as the Group operates in a regulatory industry which 

potentially can be subject to non-market influences, such 
assessment is subject to uncertainty, the level of which depends 
on the proximity of the time horizon, and accordingly the future 
outcomes cannot be guaranteed or predicted with certainty.

As set out in the Audit Committee’s report on page 68, the 
Directors reviewed and discussed the process undertaken 
by management, and also reviewed the results of the stress 
testing performed. 

FORWARD-LOOKING STATEMENTS
This strategic report, consisting of pages 4 to 51, contains 
forward-looking statements regarding the financial position; 
results of operations; cash flows; dividends; financing plans; 
business strategies; operating efficiencies; capital and other 
expenditures; competitive positions; growth opportunities; 
plans and objectives of management; and other matters. These 
forward-looking statements including, without limitation, those 
relating to the future business prospects, revenues, working 
capital, liquidity, capital needs, interest costs and income 
in relation to Pennon Group and its subsidiaries, wherever 
they occur in this strategic report, are necessarily based on 
assumptions reflecting the views of Pennon Group and its 
subsidiary companies, as appropriate. 

They involve a number of risks and uncertainties that could cause 
actual results to differ materially from those suggested by the 
forward-looking statements. Such forward-looking statements 
should, therefore, be considered in the light of relevant 
factors, including those set out in this section on principal risks 
and uncertainties.

The strategic report consisting of pages 4 to 55 was approved by the Board on 24 May 2016.

By Order of the Board

Helen Barrett-Hague
Group Company Secretary
24 May 2016

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GOVERNANCE AND 
REMUNERATION

GOVERNANCE AND REMUNERATION

58  CHAIRMAN’S LETTER TO SHAREHOLDERS

60 

62 

66 

BOARD OF DIRECTORS

THE BOARD AND ITS GOVERNANCE FRAMEWORK

BOARD COMMITTEES’ REPORTS

77  DIRECTORS’ REMUNERATION REPORT

99  DIRECTORS’ REPORT – OTHER STATUTORY DISCLOSURES

56

PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONCOMMITTED TO OPERATING 
TO THE HIGHEST STANDARDS 
OF CORPORATE GOVERNANCE

RESPONSIBLE AND 
SUSTAINABLE BUSINESS 
BENEFITING CUSTOMERS 
AND SHAREHOLDERS

WELL PLACED TO 
DELIVER SOLID GROWTH 
AND EFFICIENCY

57

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LETTER TO 
SHAREHOLDERS

SIR JOHN PARKER, CHAIRMAN

DEAR SHAREHOLDER
In my first corporate governance report on behalf of the Board, I am 
pleased to confirm that it was evident to me on my appointment that 
the three essential pillars of a successful board were in evidence in 
the Pennon boardroom, namely having strong financial control, sound 
administration and good governance. I place great importance on all 
these facets but maintaining good governance is central to the successful 
management of every board and to the creation of shareholder value as 
set out in our business model on pages 10 and 11. 

I am committed to ensuring that Pennon Group continues to operate 
to the highest standards of corporate governance and in my first few 
months as Chairman I have reviewed in consultation with the Non-
executive Directors the Board governance structure. The result is a 
more streamlined structure as described in this report on page 62 whilst 
ensuring that the water business remains ring-fenced in accordance with 
Ofwat regulatory requirements. 

The annual report is the principal method of reporting to 
our shareholders on the Board’s governance policies and the 
practical application of the principles of good corporate governance 
set out in the UK Corporate Governance Code (the UK Code). 
The UK Code is published on the Financial Reporting Council (FRC) 
website, www.frc.org.uk. In accordance with the FRC’s requirements, 
we have reported against the latest version of the Code, which is 
effective for reporting periods commencing on or after 1 October 2014.

58

PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONROLE OF THE BOARD AND ITS EFFECTIVENESS
My primary role as Chairman is to provide leadership to the 
Board and to provide the right environment to enable the 
Directors and the Board as a whole to perform effectively to 
promote the success of the Company for the benefit of its 
shareholders. In doing so we take account of the interests of our 
customers, employees, suppliers, the communities in which we 
operate and other interested stakeholders including Ofwat, the 
Drinking Water Inspectorate, the UK environment agencies and 
other regulatory bodies in the UK. 

I believe our revised Board structure reinforces the good 
governance that was in place before I became Chairman 
and will enable us to continue to operate effectively and 
cohesively as a Board. It is my responsibility each year to lead a 
detailed performance evaluation of the Board and each of the 
Committees. The aim is to identify further areas for improvement 
and ensure that our knowledge, skills and processes remain 
relevant as the Group’s businesses develop and grow. Further 
details of the review, which was facilitated by an external 
governance consultancy, are set out later in this report. 

The revised Board structure also assists in ensuring that all Board 
members continue to have appropriate up-to-date knowledge 
and understanding of our businesses as we pursue our refreshed 
strategy described in the strategic report.

SHAREHOLDER ENGAGEMENT
We maintain appropriate and regular dialogue with our 
shareholders to ensure that there is a good understanding of our 
rationale for our strategy and our performance actions. It also 
allows shareholders to provide feedback on the matters they 
consider to be important and any issues which require addressing. 

We have a comprehensive investor relations programme. During 
the year some 85 meetings and conference calls were held and 
Pennon attended six City conferences and salesforce briefings 
hosted by investment banks. This engagement covered both 
current and prospective shareholders, the majority of which are 
institutional, with the remainder being a selection of large private 
client investment managers. 

Over the year we also held a series of analyst and investor 
briefings focused on particular industry themes and key areas of 
our business. These included a Viridor Waste Market Briefing, a 
South West Water Briefing on delivering and outperforming the 
K6 business plan and an analyst and investor day in Manchester, 
including site visits to Viridor’s Runcorn Energy Recovery Facility 
and Longley Lane Materials Recycling Facility. In addition to 
these events, Pennon held its inaugural Capital Markets Event in 
February, focusing on recent Board and management changes and 
Group strategy.

THE THREE ESSENTIAL 
PILLARS OF A SUCCESSFUL 
BOARD ARE STRONG 
FINANCIAL CONTROL, 
SOUND ADMINISTRATION 
AND GOOD GOVERNANCE

The Chief Financial Officer continues to report to the Board 
regularly on major shareholders’ views about the Group, and 
every six months the Company’s brokers present to the Board on 
equity market developments and shareholder perceptions. This 
ensures that the Board is fully briefed on the views and aspirations 
of shareholders. 

I will actively encourage the participation of our shareholders at 
our AGMs and will welcome questions on any business issues 
affecting the Group. As usual, at our 2016 AGM on 1 July all our 
Directors intend to be present together with a number of other 
senior executives of our businesses to meet with shareholders to 
further explain the developments in the Group.

COMPLIANCE WITH THE UK CORPORATE 
GOVERNANCE CODE AND OTHER REQUIREMENTS
I am pleased to report that throughout the year the Company 
complied with the provisions and applied the main principles set 
out in the UK Code with no exceptions to report.

My introduction to this corporate governance report and the 
following sections are made in compliance with the UK Code, 
Financial Conduct Authority (FCA) Listing Rule 9.8.6 and FCA 
Disclosure and Transparency Rules 7.1 and 7.2 and cover the work 
of our Board and its Committees, our internal control systems 
and procedures including risk management, our corporate 
governance statements relating to share capital and control, our 
confirmation of the Company as a going concern and Directors’ 
responsibility statements. Finally, in accordance with reporting 
requirements, on page 101 the Board confirms to shareholders 
that the Annual Report and Accounts taken as a whole is fair, 
balanced and understandable and provides the information 
necessary to assess the Company’s performance, business model 
and strategy.

Sir John Parker
Chairman
Pennon Group Plc
24 May 2016

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The Board considers each of its Non-executive Directors 
to be independent in accordance with the UK Corporate 
Governance Code.

The Board believes its Directors have an appropriate range of 
experience to oversee the business of the Group.

COMPOSITION as at 31 March 

(%) 

2015  

Executive

2015  

Non-executive (inc. chairman)

2016  

Executive

2016  

Non-executive (inc. chairman)

37.5

2015

Male

62.5
43.0
57.0

2015

Female

2016

Male

2016

Female

EXPERIENCE as at 31 March 

(%) 

TENURE as at 31 March 

2015  

Industry

2015  

Finance

2015  

Governance

2016  

Industry

2016  

Finance

2016  

Governance

37.5

50.0

12.5
43.0
43.0
14.0

2015  

0-3 years

2015  

4-6 years

2015  

7-10+ years

2016  

0-3 years

2016  

4-6 years

2016  

7-10+ years

(%) 

75.0

25.0
71.4
28.6

(%)

50.0

12.5

37.5
57.0
14.0
29.0

The Board’s target to achieve 25% female representation was achieved early, before the 2014/15 year end. However, during a period of 
transition on the Board, the female representation fell to 22% between April and July 2015 but then increased to 28.6% following the 
2015 AGM.

CHAIRMAN

GROUP CHIEF EXECUTIVE OFFICER

Sir John Parker
GBE, FREng, DSc (Eng), ScD (Hon), DSc (Hon),  
DUniv (Hon), FRINA
Sir John was appointed to the Board as Deputy Chairman on 1 April 
2015 and became Chairman on 1 August 2015. He is also chairman of 
the Nomination Committee.
Sir John is recognised as a highly experienced and independent 
chairman and brings a wealth of leadership experience across a range 
of industries. He was previously the chairman of National Grid Plc, 
senior non-executive director and chair of the Court of the Bank of 
England, deputy chairman of DP World, joint chair of Mondi and chair 
of BVT and P&O Plc.
External appointments
Sir John is the chairman of Anglo American Plc. He is also a 
non-executive director of Carnival Corporation and Airbus Group. 
Sir John is a Visiting Fellow of the University of Oxford and was 
president of the Royal Academy of Engineering from 2011 to 2014. 
Sir John’s significant commitments in the year have reduced with his 
stepping down as deputy chairman of DP World in July 2015.

Christopher Loughlin
BSc Hons, MICE, CEng, MBA
Chris was appointed to the Board on 1 August 2006 upon joining 
Pennon Group as Chief Executive of South West Water. He became 
the Group Chief Executive on 1 January 2016. Chris is chairman of 
the Pennon Executive Management Board and a member of the 
Sustainability Committee.
Chris was previously chief operating officer with Lloyds Register 
and earlier in his career was an executive director of British Nuclear 
Fuels Plc and executive chairman of Magnox Electric Plc. He was 
also a senior diplomat in the British Embassy, Tokyo. Chris started 
his career as a chartered engineer working in both the consulting 
and contracting sectors and subsequently held a number of senior 
positions with British Nuclear Fuels. Between April 2008 and March 
2012 he was chairman of Water UK. 
External appointments
Currently Chris is vice chairman of the Cornwall Local Enterprise 
Partnership and a trustee and member of the audit committee 
of WaterAid. He is a board member (and past president) of the 
Institute of Water. 

60

PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONDIRECTORS

Martin Angle
BSc Hons, FCA, MCSI
Independent Non-executive Director
Martin was appointed to the Board on 
1 December 2008. He is chairman of 
the Remuneration Committee and a 
member of the Audit, Nomination and 
Sustainability Committees.
Formerly, Martin had senior positions with 
Terra Firma Capital Partners and various 
of its portfolio companies, including the 
executive chairmanship of Waste Recycling 
Group Limited. Before that he was the 
group finance director of TI Group Plc 
having previously held a number of senior 
investment banking positions with SG 
Warburg & Co. Ltd, Morgan Stanley and 
Dresdner Kleinwort Benson.
During the year, having completed his full 
terms of office, he retired from the boards 
of OAO Severstal, Shuaa Capital psc and 
the National Exhibition Group where he 
was chairman.
External appointments
Martin is currently the senior independent 
director at Savills Plc, the vice chairman 
and non-executive director of the FIA 
Foundation, and the adviser to the board of 
the Commercial Bank of Dubai.

Neil Cooper
BSc Hons, FCMA
Independent Non-executive Director
Neil joined the Board on 1 September 2014. 
He is chairman of the Audit Committee and 
is currently a member of the Remuneration 
and Nomination Committees. 
Neil was previously group finance director 
of William Hill Plc and before that he was 
group finance director of Bovis Homes 
Group Plc. He also held senior finance 
roles with Whitbread Plc, worked for 
PricewaterhouseCoopers as a management 
consultant and held a number of roles with 
Reckitt & Colman Plc.
External appointments
Neil is currently the chief financial officer of 
Barratt Developments Plc.

Susan Davy
BSc Hons, ACA
Chief Financial Officer
Susan joined the Board on 1 February 2015. 
She is a member of the Pennon Executive 
Management Board. Susan is a graduate 
qualified chartered accountant with 20 years’ 
experience in the utility sector. 
Susan was previously finance and regulatory 
director of South West Water, a position to 
which she was appointed in August 2007. 
Prior to joining Pennon Group she held 
a number of senior posts with Yorkshire 
Water including head of regulation and head 
of finance in its Waste Water Unit and was 
head of finance for Brey Utilities, a joint 
venture company owned by Yorkshire Water 
and Earthtech Engineering Limited. 
External appointments
Susan is a council member of 
CBI South West.

GROUP COMPANY 
SECRETARY

Ian McAulay
BEng, CEng, MICE, MCIWEM
Chief Executive, Viridor
Ian was appointed to the Board on 9 
September 2013. He is chairman of 
the Viridor Executive Management 
Board and a member of the Pennon 
Executive Management Board and the 
Sustainability Committee. 
Ian was previously chief of global strategy and 
corporate development with MWH Global 
based in the US, and before that he was the 
managing director, capital programmes, at 
United Utilities Plc. Ian started his career as 
a consulting civil engineer and held a number 
of positions with Crouch & Hogg in Glasgow 
and subsequently Montgomery Watson, 
which merged in 2001 with Harza to form 
MWH Global. 
External appointments
Ian is a member of the board of the 
Environmental Services Association, the 
Greater Manchester Low Carbon Hub 
board and the Scottish Government’s 2020 
Climate Group.

Gill Rider
CB, PhD, CCIPD
Senior Independent Director
Gill was appointed to the Board on 1 
September 2012. She is chairman of 
the Sustainability Committee and a 
member of the Audit, Remuneration and 
Nomination Committees.
Formerly, Gill was head of the Civil Service 
Capability Group in the Cabinet Office 
reporting to the Cabinet Secretary and 
prior to that held a number of senior 
positions with Accenture LLP culminating in 
the post of chief leadership officer for the 
global firm. She was previously president 
of the Chartered Institute of Personnel and 
Development and a non-executive director 
of De La Rue Plc.
External appointments
Gill currently holds non-executive 
directorships with Charles Taylor Plc, where 
she is senior independent director, and 
Intertek Group Plc. She is chairman of both 
their remuneration committees. She is also 
chair of the council (board) of the University 
of Southampton.

Helen Barrett-Hague
Solicitor, LLB Hons
Group General Counsel & 
Company Secretary
Helen joined Pennon Group as Group 
General Counsel & Company Secretary to 
the Board in March 2016. 
She began her career in private practice 
before moving in-house in 1999. Helen 
subsequently held positions of increasing 
responsibility with the Generics Group 
AG, Aveva Group Plc and Alent Plc. She 
has worked both in the UK and overseas 
and has extensive corporate experience, 
including capital raisings, initial public 
offerings, corporate restructuring, mergers 
and acquisitions. She has previously held a 
number of non-executive directorships.

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GOVERNANCE FRAMEWORK

The Board and its new governance framework introduced in April 2016, which 
incorporates a ‘plenary’ style of operation, is set out below. The Board has a 
‘matters reserved’ schedule setting out its responsibilities, and each Committee 
has a detailed terms of reference setting out its responsibilities, accountabilities 
and reporting obligations to the Board. Further details of the responsibilities 
of the Pennon Group Board Committees are set out in the report of each 
Committee on pages 66 to 76. These, together with the risk management and 
internal control frameworks described on pages 51 and 65, form an effective 
and robust governance structure designed to manage and develop the Group in 
accordance with the Group’s strategy to maintain and grow shareholder value.

THE BOARD
Consisting of the Chairman, the Group Chief Executive Officer, the Chief Financial Officer, the 
Viridor Chief Executive and three independent Non-executive Directors. In addition, three 
independent South West Water non-executive directors attend Board meetings and contribute 
to the Board’s discussions.

AUDIT COMMITTEE
Members: three independent Pennon Non-executive 
Directors. Two independent South West Water 
non-executive directors attend Committee meetings and 
contribute to the Committee discussions

REMUNERATION COMMITTEE
Members: three independent Pennon Non-executive 
Directors. Two independent South West Water 
non-executive directors attend Committee meetings and 
contribute to the Committee discussions

GROUP EXECUTIVE 
MANAGEMENT BOARD
Chaired by the Group Chief Executive 
Officer and consisting of principal 
executives of the Group

NOMINATION COMMITTEE
Members: the Chairman and three independent 
Pennon Non-executive Directors with three 
independent South West Water non-executive 
directors attending when South West Water 
matters are considered

SUSTAINABILITY COMMITTEE
Members: two independent Pennon 
Non-executive Directors and two Executive 
Directors. Two independent South West Water 
non-executive directors attend Committee 
meetings and contribute to Committee discussions

SOUTH WEST WATER 
EXECUTIVE 
MANAGEMENT BOARD
Chaired by the South West 
Water Managing Director and 
consisting of principal executives 
of South West Water

VIRIDOR EXECUTIVE 
MANAGEMENT 
BOARD
Chaired by the Viridor Chief 
Executive and consisting of 
principal executives of Viridor

The South West Water board continues to operate as a separate independent board for regulatory and 
statutory purposes and consists of the Chairman, the Group Chief Executive Officer, the Managing Director 
and the Finance Director of South West Water, and six independent non-executive directors.

62

PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONBOARD COMPOSITION AND INDEPENDENCE
At the end of the year the Board of Directors comprised the Chairman, three Executive Directors and three Non-executive Directors. 
All of the Non-executive Directors were considered by the Board to be independent throughout the year. None of the relationships 
or circumstances set out in provision B.1.1 of the UK Corporate Governance Code (the UK Code) applied to the Directors listed 
on the next page other than in respect of Gerard Connell who retired on 31 July 2015. While Gerard had served on the Board for 
more than nine years since his first election, he was determined by the Board to be independent, and the Board was satisfied that he 
demonstrated independence of character and judgement in the performance of his role on the Board up to the date of his retirement.

Sir John Parker, who was appointed to the Board on 1 April 2015 as Deputy Chairman, succeeded Ken Harvey as Chairman following 
the 2015 Annual General Meeting. Sir John met the independence criteria set out in provision B.1.1 of the UK Code on his appointment 
as Chairman and there have been no significant changes to his external commitments since his appointment.

Following the acquisition of Bournemouth Water in April 2015, Chris Loughlin and Gerard Connell were appointed as non-executive 
directors on the Bournemouth Water board. That board, following the merger of South West Water and Bournemouth Water on 31 
March 2016, ceased to operate and was disbanded.

All Directors are subject to re-election each year in accordance with provision B.7.1 of the UK Code.

DIRECTORS’ SKILLS AND ROLES
All of the Non-executive Directors are considered to have the appropriate skills, experience in their respective disciplines and 
personality to bring independent and objective judgement to the Board’s deliberations. Their biographies and the experience chart on 
pages 60 and 61 demonstrate collectively a broad range of business, financial and other relevant experience. 

Neil Cooper is chairman of the Audit Committee and in accordance with the UK Code and FCA Disclosure and Transparency Rule 
7.1.1 he has recent and relevant financial experience (as set out in his biography on page 61). Martin Angle is also a member of the Audit 
Committee and he has relevant financial experience as set out in his biography on page 61.

There is a clear separation of responsibilities between the Chairman and the Group Chief Executive divided between managing the 
Board and the business, while they of course maintain a close working relationship.

All the Directors are equally accountable for the proper stewardship of the Group’s affairs but they do have specific roles, which 
include those set out below:

Position

Director

Role

Chairman

Sir John Parker

•  Leading the Board and setting its agenda

•  Promoting the highest standards of integrity and probity and ensuring good and effective governance

•  Managing Board composition, performance and succession planning

•  Providing advice, support and guidance to the Group Chief Executive

•  Representing the Group and being available to shareholders

•  Discussing separately with the Non-executive Directors performance and strategic issues

Group 
Chief Executive 
Officer

Chris Loughlin

•  Managing the Group and providing executive leadership

•  Developing and proposing Group strategy

•  Leading the operation of the Group in accordance with the decisions of the Board

•  Co-ordinating with the Chairman on important and strategic issues of the Group and providing input to 

the Board’s agenda

•  Contributing to succession planning and implementing the organisational structure

•  Leading on acquisitions, disposals, business development and exploiting Group synergies

•  Managing shareholder relations

Senior 
Independent 
Director

Gill Rider

•  Assisting the Chairman with shareholder communications and being available as an additional point of 

contact for shareholders

•  Being available to other Non-executive Directors if they have any concerns that are not satisfactorily 

resolved by the Chairman

•  Leading the annual evaluation of performance of the Chairman with the other Non-executive Directors

Executive 
Directors

Susan Davy
Ian McAulay

•  Supporting the Group Chief Executive Officer in providing executive leadership and developing 

Group strategy

•  Reporting to the Board on performance and developments within their business areas

•  Implementing decisions of the Board

•  Managing their own specific business responsibilities

Non-executive 
Directors

Martin Angle
Neil Cooper
Gill Rider

•  Critically reviewing the strategies proposed for the Group

•  Critically examining the operational and financial performance of the Group

•  Evaluating proposals from management and constructively challenging management’s recommendations

•  Contributing to corporate accountability through being active members of the Committees of the Board

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GOVERNANCE FRAMEWORK 
CONTINUED

BOARD ATTENDANCE, OPERATION AND ACTIVITIES 
The Directors and their attendance at the 10 scheduled meetings 
of the Board during 2015/16 are shown below:

Members

Kenneth Harvey  
(Chairman until 31 July 2015)

Sir John Parker  
(Deputy Chairman and 
Non-executive Director 
until 31 July 2015 and 
Chairman thereafter)

Non-executive Directors:

Martin Angle

Gerard Connell

Neil Cooper

Gill Rider

Executive Directors:

Susan Davy

Christopher Loughlin

Appointment 
date

March 1997

April 2015

Attendance

4/4

9/10

December 2008

October 2003

September 2014

September 2012

February 2015

August 2006

10/10

4/4

9/10

10/10

10/10

10/10

10/10

Ian McAulay

September 2013

Sir John Parker and Neil Cooper were each unable to attend a 
Board meeting on one occasion due to a prior commitment that 
was scheduled before their appointment to the Board.

In accordance with the governance framework set out on page 
62, the Board has a schedule of matters reserved for its decision. 
The Board delegates more detailed consideration of certain 
matters to Board Committees, to the Executive Directors 
and to the Group General Counsel & Company Secretary, as 
appropriate. The matters reserved to the Board include:

•  approval of the full-year and half-year results announcements
•  the approval of the Annual Report and Accounts (including the 

financial statements)

•  all acquisitions and disposals
•  major items of capital expenditure
•  authority levels for other expenditure
•  risk management process and monitoring of risks
•  approval of the strategic plan and annual operating budgets
•  Group policies, procedures and delegations
•  appointments to the Board and its Committees.

The Pennon Group Board now operates as a plenary board 
covering Group and Viridor matters and separately, when 
appropriate, as the board of South West Water. This is to ensure 
governance of South West Water in compliance with Ofwat’s 
principles on board leadership, transparency and governance.

64

The Board operates by receiving written reports circulated usually 
in advance of the meetings from the Executive Directors and the 
Group General Counsel & Company Secretary on matters within 
their respective business areas of the Group. When appropriate, 
the Board also receives presentations on key areas of the business 
and undertakes site visits to gain a better understanding of the 
operation of business initiatives.

Under the guidance of the Chairman, all matters before the 
Board are discussed openly. Presentations and advice are received 
frequently from other senior executives within the Group 
and from external advisers to facilitate the decision-making of 
the Board.

BOARD SUPPORT AND TRAINING
Directors have access to the advice and services of the Group 
General Counsel & Company Secretary, and the Board has 
an established procedure whereby Directors, in order to fulfil 
their duties, may seek independent professional advice at the 
Company’s expense.

Newly appointed Directors receive a formal induction which 
includes an explanation of the Group structure, regulatory and 
legal issues, the Group governance framework and policies, the 
Group’s approach to risk management and its principal risks 
(financial and non-financial), duties and obligations (including 
protocols around conflicts of interest and dealing in shares), and 
the current activities of the Board and its Committees. Directors 
also visit operating facilities across the Group and have meetings 
with staff to receive briefings on key processes and systems. 

The training needs of Directors are reviewed as part of the 
Board’s performance evaluation process each year. Training 
consists of attendance at external courses organised by 
professional advisers and also internal presentations from 
senior management.

PERFORMANCE EVALUATION
The Board has well-developed internal procedures to evaluate 
the performance of the whole Board, each Committee, the 
Chairman, each individual Director and the Group General 
Counsel & Company Secretary.

The evaluation of the performance of the Board and its 
Committees was facilitated by an external governance 
consultancy, Lintstock. All participants’ views were sought via an 
online questionnaire on a range of questions that were designed 
by Lintstock following consultation with the Chairman and 
the Group General Counsel & Company Secretary to ensure 
objective evaluation of performance. Responses were then 
analysed and summarised by Lintstock for the Board and each 
Committee to consider and determine possible improvement 
areas. Apart from providing services relating to pension scheme 
board and committees’ performance evaluations and an insider 
list governance system, Lintstock has no other connection with 
the Company.

PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONThe Board confirms that it applies procedures in accordance 
with the UK Code and the FRC Internal Control Guidance which 
brings together elements of best practice for risk management 
and internal control by companies. The Board’s risk framework 
described on page 51 in the strategic report provides for the 
identification of key risks including environmental, social and 
governance (ESG) risks in relation to the achievement of the 
business objectives of the Group, monitoring of such risks and 
ongoing and annual evaluation of the overall process. 

As part of the review of the effectiveness of the system of 
risk management and internal control under the Group risk 
management policy, all Executive Directors and senior managers 
are required to certify on an annual basis that they have effective 
controls in place to manage risks and to operate in compliance 
with legislation and Group procedures.

The Group also has policies covering suspected fraud, anti-bribery 
and whistleblowing. Allegations of misconduct and irregularity 
are thoroughly investigated and follow-up action in respect of the 
Group’s control environment is taken when appropriate. In the 
normal course of business, investigations into irregularities may be 
ongoing as of the date of the approval of the financial statements.

The Group’s processes and policies serve to ensure that a 
culture of effective control and risk management is embedded 
throughout the Group and that the Group is in a position to 
react appropriately to new risks as they arise. Details of key risks 
affecting the Group are set out in the strategic report on pages 
52 to 54.

The Board considered the 2015/16 performance evaluation which 
it concluded was a thorough and valuable assessment of Board 
performance although it was recognised that the new governance 
structure had only just been introduced and therefore there 
was a need to allow it to ‘bed in’ before further review. 
Nevertheless some actions were considered desirable to improve 
performance which related to a further drive to achieve more 
succinct reporting by executives and careful time management 
by the Board to ensure critical matters and strategic issues were 
fully considered. The Board has agreed a performance action 
plan against which the Group Company Secretary will monitor 
developments during the year and ensure, in conjunction with 
the Chairman and Executive Directors, that the agreed actions 
are implemented.

The main area for action that had been identified as a result of 
the 2014/15 performance evaluation (namely a focus on strategy 
at a time of transition with the new Chairman) has been followed 
up during the year and has resulted in a refreshed strategy 
as outlined on page 8 and described in more detail on pages 
14 to 17.

The Chairman’s performance was evaluated separately 
by the Non-executive Directors, led by the Senior 
Independent Director.

BOARD COMMITTEES’ TERMS OF REFERENCE
In accordance with Group policies, a range of key matters are 
delegated to the Board’s Committees as set out on pages 66 to 
76 of this governance report.

The terms of reference of each of the Board’s Committees are 
set out on the Company’s website www.pennon-group.co.uk 
or available upon request to the Group Company Secretary.

DEALING WITH DIRECTORS’ CONFLICTS OF INTEREST
In accordance with the directors’ interest provision of the 
Companies Act 2006 and the Company’s Articles of Association, 
the Board has in place a procedure for the consideration and 
authorisation of Directors’ conflicts or possible conflicts with the 
Company’s interests.

RISK MANAGEMENT AND THE GROUP’S SYSTEM OF 
INTERNAL CONTROL
The Board is responsible for maintaining the Group’s system of 
internal control to safeguard shareholders’ investment and the 
Group’s assets and for reviewing its effectiveness. The system 
is designed to manage rather than eliminate the risk of failure 
to achieve business objectives and can only provide reasonable 
and not absolute assurance against material misstatement or 
loss. There is an ongoing process for identifying, evaluating and 
managing the significant risks faced by the Group that has been in 
place throughout 2015/16 and up to the date of the approval of 
this Annual Report and Accounts.

The Group’s system of internal control has been further reviewed 
to take account of the FRC’s new ‘Guidance on Risk Management, 
Internal Control and Related Financial and Business Reporting’ 
(FRC Internal Control Guidance), which is applicable to reporting 
periods beginning on or after 1 October 2014.

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REPORTS

THE AUDIT COMMITTEE REPORT

Dear Shareholder

I am pleased to introduce the Audit Committee’s report in my 
first full year as chairman of the Committee. 

The principal responsibilities of the Committee are focused 
firstly on the appropriateness of the Group’s financial reporting, 
including the accounting judgements made in preparing reporting, 
secondly the ongoing effectiveness of the internal control 
environment and thirdly the risk management processes across 
the Group, including challenging and testing the Group’s risk 
appetite. Monitoring and reviewing the effectiveness of the 
external auditor and the internal audit function is an important 
element of the Committee’s assurance activities. These 
responsibilities are discharged throughout the year in accordance 
with the calendar of business of the Committee, which is 
designed to allow sufficient time for their consideration whilst also 
permitting time to be spent on related key financial matters.

New significant matters considered during the year included 
a review of the Group’s delegated authorities and financial 
procedures which, following the appointment of a Group Chief 
Executive Officer for the first time, were refreshed to ensure 
ongoing alignment with Group requirements and the risk profiles 
of the businesses, and a review of the long-lived asset cash 
generating units (CGUs) within Viridor, which were realigned to 
ensure they remained consistent with the evolving operational 
and management focus of the business.

The Committee has also reviewed progress on Viridor’s 
Enterprise (business transformation and systems integration) 
solution, which is progressing on a multi-year timescale, to ensure 
assurance protocols are in place, and the internal controls and 
audit systems in place in Bournemouth Water which was acquired 
in April 2015. It was pleasing to note that they were determined 
to be robust and appropriate to the size of the business.

We are mindful of the revisions to the UK Corporate Governance 
Code (the UK Code) and supporting FRC guidance on risk 
reporting. As a result, we have further reviewed the risk 
management processes in place across the Group and have 
endorsed the establishment of a new Group executive risk 
management forum to assess risk appetite and monitor key 
risks and their mitigation. More detail on our risk management 
processes, principal risks and their mitigation can be found on pages 
51 to 55. Aligned with this we have also assessed the Company’s 
viability over a period of five years, which we consider to be 
aligned with key business cycle periods in the water business and 
the longer-term nature of Viridor’s ERF assets, as well as being 
reasonable in terms of our ability to look forward with some 
certainty in the business and regulatory environment in which the 
Company operates. Our viability statement is reported on page 55. 

As part of the half-year and year-end reporting review process, 
we reviewed and challenged the key judgements of management 
as set out on page 68. Significant matters considered by the 
Committee both during the year and in relation to the year-end 
financial statements are explained in this report.

Neil Cooper
Audit Committee Chairman

AUDIT COMMITTEE COMPOSITION 
AND MEETINGS 
The membership of the Committee, together with appointment 
dates and attendance at meetings during 2015/16, is set out below:

Members

Appointment date

Attendance

Neil Cooper 
(Committee chairman)

Gerard Connell*

Martin Angle

Gill Rider

* Retired on 31 July 2015

September 2014

October 2003

December 2008

September 2012

7/7

2/2

7/7

7/7

Other regular attendees to our meetings during the year included:

•  Group Chief Executive (following appointment on 1 January 2016)
•  Group Director of Finance (now retitled Chief 

Financial Officer)

•  Chief Executive, South West Water (until 31 December 2015)
•  Chief Executive, Viridor
•  Group General Counsel & Company Secretary
•  Managing Director, South West Water (following appointment 

on 1 January 2016)

•  Finance Director, South West Water
•  Finance Director, Viridor
•  Group Financial Controller
•  Group Audit Manager
•  External auditor.

In preparation for the revised governance structure (detailed on 
page 62) two South West Water non-executive directors, Martin 
Hagen and Lord Matthew Taylor, also attended the last two 
meetings of the Committee in the year. 

In addition, the Chairman of the Group, Ken Harvey until 31 
July 2015 and Sir John Parker as his successor from this date, has 
had an open invitation to attend the Committee meetings. In 
the last year the Chairman has attended those meetings where 
the Committee has reviewed the half-year and full-year financial 
results of the Group.

In accordance with the UK Code, the Board is satisfied that Neil 
Cooper and Martin Angle have recent and relevant financial 
experience and also, in accordance with FCA Rule Disclosure and 
Transparency Rule 7.1.1R, have competence in accounting and/or 
auditing. Details of each Director’s significant current and prior 
appointments are set out on pages 60 and 61.

All of the Committee members are also members of the 
Remuneration Committee, which allows them to provide 
input into both Committees on any Group performance 
matters and on the management of any risk factors relevant to 
remuneration matters.

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PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONNEIL COOPER, AUDIT COMMITTEE CHAIRMAN

SIGNIFICANT MATTERS CONSIDERED BY THE COMMITTEE
The calendar of business of the Committee provides a framework for ensuring that it manages its affairs efficiently and effectively 
throughout the year and is able to concentrate on the key matters that affect the Group.

The most significant matters that the Committee considered and made decisions on during the year and, where appropriate, since the 
year end, are set out below:

Financial reporting

•  Monitored the integrity of the financial statements of the Group and the half-year and full-year results announcements 

relating to the Group’s financial performance, including reviewing and discussing significant financial reporting 
judgements contained in the statements.

•  After a detailed review in accordance with its established process, advised the Board that the Annual Report and 
Accounts is fair, balanced and understandable in accordance with reporting requirements and recommended their 
approval for publication.

Internal control and 
compliance

•  Quarterly review of internal audit reports on core systems and processes across the Group, including Group treasury, 
credit management, reactive operational maintenance, payroll, procurement practices, energy recovery facility control 
environment, information security and IT risks, water leakage management, customer facing processes including billing 
and collection, and business continuity management.

•  Reviewed internal control framework for the Group.

•  Monitored performance on specific matters including Viridor’s Project Enterprise (business transformation project).

External auditor

•  Considered auditor’s report on its review of the annual results focusing on key findings.

•  Assessed external auditor and its effectiveness in respect of the previous year’s external audit process.

•  Recommended to the Board reappointment of the external auditor for approval at the Annual General Meeting with 

the Committee being authorised to agree the external auditor’s remuneration.

•  Considered and approved the audit plan and audit fee proposal for the external auditor.

•  Monitored the provision of non-audit services.

Risk management

•  Reviewed the risk management framework and compliance with that framework during the year and after the year-end 

up until the publication of the Company’s annual report.

•  Reviewed the assessment of the risks by the Executive Directors and considered risk appetite.

•  Reviewed the Group risk register and considered appropriate areas of focus and prioritisation for the audit work 

programme for the year.

•  Received as part of the risk management review the annual report on any whistleblowing.

•  Introduced regular ‘deep dives’ at Committee meetings on specific areas.

Governance

•  Discussed the annual evaluation exercise of the Committee and agreed action plans to further improve the 

Committee’s performance.

•  Reviewed new annual report disclosure requirements including the audit report.

•  Considered and approved Group accounting policies used in the preparation of the financial statements.

•  Reviewed a number of updated Group policies covering financial delegations, foreign exchange, whistleblowing and 

suspected fraud, anti-bribery and other irregularities.

•  Confirmed compliance with the UK Code.

•  Regularly held separate meetings with the external auditor and the Group Internal Audit Manager without members of 

management being present.

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REPORTS CONTINUED

THE AUDIT COMMITTEE REPORT CONTINUED

In respect of the monitoring of the integrity of the financial 
statements, which is a key responsibility of the Committee 
identified in the UK Code, the significant areas of judgement 
considered in relation to the financial statements for the 
year ended 31 March 2016 are set out in the following table, 
together with details of how each matter was addressed by the 
Committee. At the Committee’s meetings throughout the year 
the Committee and the external auditor have discussed the 

significant matters arising in respect of financial reporting during 
the year and the areas of particular audit focus, as reported 
on in the independent auditor’s report on pages 104 to 113. 
In addition to the significant matters set out in the table below, 
the Committee considered a range of other areas including 
presentational issues, in particular relating to non-underlying 
disclosure and changes to asset lives following external 
expert review.

Area of focus by the Committee How the matter was addressed by the Committee

Revenue recognition

Non-current asset impairment 
review and provisions

South West Water and Viridor 
bad and doubtful debts

Provisions for uncertain tax 
positions

Going concern basis for the 
preparation of the financial 
statements and viability statement

Once again there were a number of judgement areas in respect of revenue recognition relating to income 
from measured water services, estimates of timing of receipt of unmeasured revenue, accounting for revenue 
from long-term service concession arrangements under IFRIC 12 and calculation of accrued income on waste 
management contracts and powergen. The Committee relied on South West Water’s track record of assessing 
an appropriate level of accrual at previous year ends given actual outturns and Viridor’s internal processes for 
analysing complex long-term contracts. The Committee also considered the work in respect of these areas at 
year end by the external auditor who was satisfied with the approach taken in each business.

Recognising that the value of certain non-current assets and long-term environmental provisions within 
Viridor is sensitive to changes in assumptions over future discount rates and cash flow projections which 
require judgement, the Committee pays careful attention to asset impairment and provisions and the review 
of goodwill. In addition, in the year management reviewed the evolving structure of the cash generating units 
(CGUs) with the objective of ensuring the determination of CGUs remained consistent with both the waste 
market and Viridor’s operating model. The change in CGU determination resulted in impairment reversals 
and charges being recognised in the year. This key area was also reviewed as part of the year-end audit by the 
external auditor. Following a detailed review of the analysis undertaken, and consideration of management 
assumptions in relation to the revised structure of the CGUs, the Committee was satisfied that a robust and 
consistent approach had been followed and that the management’s assertion that goodwill and intangible assets 
were not impaired was reasonable, and therefore the Committee were able to approve the disclosures in the 
financial statements.

Regular updates on progress against debt collection targets and other contractual payments due are received 
by the Board. Performance is monitored regularly against South West Water’s historical collection record 
and the track record of other companies in the sector. At the year end the external auditor reported on the 
work it had performed, which together with the detailed analysis reported on to the Committee enabled the 
Committee to conclude that the management’s assessment of the year-end position was reasonable.

It has been and remains the general policy of the Group to take a balanced view of its tax position and only 
release tax provisions when matters under discussion are expected to be cleared by HM Revenue & Customs. 
At the year end the Chief Financial Officer provided an update to the Board on progress in resolving a number 
of tax positions the background to which had been considered in detail by the Committee on a regular basis as 
part of progress reports from the Chief Financial Officer. It was noted that where appropriate expert external 
legal advice and other specialist taxation advice had been sought which assisted the Committee in forming a 
view on the appropriateness of the provisions for uncertain tax positions and related tax disclosures in the 
financial statements.

A monthly report from the Chief Financial Officer on the financial performance of the Group including 
forward-looking assessments of covenant compliance and funding levels under differing scenarios is provided 
to the Board. Rolling five-year strategy projections and the resultant headroom relative to borrowings is also 
regularly reviewed by the Board. At each half-year end the Chief Financial Officer prepares for consideration by 
the Committee a report focusing on the Group’s liquidity over the 12-month period from the date of signing 
either the annual report or half-year results. This year the Committee has also considered a report from the 
Chief Financial Officer on the Group’s financial viability over an appropriate period, which the Board considers 
to be five years, in connection with the new UK Corporate Governance Code requirement for a viability 
statement to be given by the Board. Consideration of these reports and constructive challenge on the findings 
of the reports, including the scenario testing carried out by management, has enabled the Committee to 
form its assessment and satisfy itself that it remains appropriate for the Group to continue to adopt the going 
concern basis of accounting in the preparation of the financial statements and in addition advise the Board on 
providing the viability statement set out on page 55.

68

PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONEFFECTIVENESS OF THE EXTERNAL AUDIT PROCESS
Receiving high quality and effective audit services is of paramount 
importance to the Committee. We continue to monitor 
carefully the effectiveness of our external auditor as well as its 
independence, bearing in mind that it is recognised there is a need 
to use our external auditor’s firm for certain non-audit services. 
We have full regard to the Auditing Practices Board’s Ethical 
Standards and ensure that our procedures and safeguards meet 
these standards.

The current external auditor was appointed following a 
comprehensive audit tender process and approval by shareholders 
at the Company’s 2014 AGM. Their reappointment was approved 
at the 2015 AGM.

The external auditor produced a detailed audit planning report 
in preparation for the year-end financial statements, which has 
assisted the auditor in delivering the timely audit of the Group’s 
annual report and financial statements.

The effectiveness review of the external auditor is undertaken 
as part of the Committee’s annual performance evaluation. 
The review demonstrated that there was satisfaction with the 
performance of the external auditor. Accordingly, the Committee 
considered that it is appropriate that the external auditor be 
re-appointed and has made this recommendation to the Board.

The Committee chairman has also met privately with the 
external auditor.

AUDITOR INDEPENDENCE
The Committee carefully reviews on an ongoing basis the 
relationship with the external auditor to ensure that the auditor’s 
independence and objectivity is fully safeguarded.

The external auditor reported on their independence in the 
year and since the year end and confirmed to the Committee 
that they have complied with the Auditing Practices Board’s 
Ethical Standards and, based on their assessment, that they were 
independent of the Group.

PROVISION OF NON-AUDIT SERVICES
The Committee has a restrictive policy for the engagement of 
the external auditor’s firm for non-audit work. The policy is for 
non-audit fees not to exceed 70% of the audit fee for statutory 
work. Where fees for non-audit work exceed 50% of the 
annual audit fees (but are less than 70%), the Committee must 
be notified of the assignment with a summary report on the 
background and the reasons for using the auditor for the work. 
In exceptional circumstances, where there is good rationale for 
the auditor’s non-audit fees to exceed 70%, the Chief Financial 
Officer is required to set out in a report to the Committee 
the reasons why the auditor’s firm should be appointed for any 
such work. The Committee would carefully review whether it 
was necessary for the auditor’s firm to carry out such work and 
would only grant approval for the firm’s appointment if it was 
satisfied that the auditor’s independence and objectivity would be 
fully safeguarded. If there was another accounting firm that could 
provide the required level of experience and expertise in respect 
of the non-audit services, then such firm would be chosen in 
preference to the external auditor.

The level of non-audit fees payable to the external auditor for 
the past year is 15.74% of the audit fee, which is well within the 
Group’s 70% non-audit fee limit.

The Chief Financial Officer regularly reports to the Committee 
on the extent of services provided to the Company by the 
external auditor and the level of fees paid. The fees paid to 
the external auditor’s firm for non-audit services and for audit 
services are set out in note 7 to the financial statements on 
page 132. 

INTERNAL AUDIT
The internal audit activities of the Group are a key part of the 
internal control and risk management framework of the Group. 
At Group level there is a long-standing and effective centralised 
internal audit service led by an experienced head of function who 
makes a significant contribution to the ability of the Committee to 
deliver its responsibilities.

A Group internal audit plan is approved usually in September 
each year. It takes account of the principal risks, the activities to be 
undertaken by the external auditor, and also the Group’s annual 
and ongoing risk management reviews. This approach seeks 
to ensure that there is a programme of internal and external 
audit reviews focused on identified key risk areas throughout 
the Group.

The Group Internal Audit Manager reports quarterly to the 
Committee on audit reviews undertaken and their findings, 
and there are regular discussions, correspondence and private 
meetings between the Group Internal Audit Manager and the 
Committee chairman.

FAIR, BALANCED AND UNDERSTANDABLE ASSESSMENT 
To enable the Committee to advise the Board in making its 
statement that it considered that the Company’s Annual Report 
and Accounts is fair, balanced and understandable (FBU) on page 
101, the Committee has applied a detailed FBU review framework 
that takes account of the Group’s well-documented verification 
process undertaken in conjunction with the preparation of the 
Annual Report and Accounts. This is in addition to the formal 
process carried out by the external auditor to enable the 
preparation of the independent auditor’s report, which is set out 
on pages 104 to 113.

In preparing and finalising the 2016 Annual Report and Accounts, 
the Committee considered a report on the actions taken by 
management in accordance with the FBU process and an FBU 
assessment undertaken by each Group executive management 
board. This assisted the Committee in carrying out its own 
assessment and being able to advise the Board that it considered 
that the Annual Report and Accounts taken as a whole is fair, 
balanced and understandable and provides the information 
necessary for shareholders to assess the Company’s performance, 
business model and strategy.

STATEMENT OF COMPLIANCE WITH CMA ORDER
Having undertaken a competitive audit tender process in 
2014, the Company is in compliance with the Statutory Audit 
Services for Large Companies Market Investigation (Mandatory 
Use of Competitive Tender Processes and Audit Committee 
Responsibilities) Order 2014.

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REPORTS CONTINUED

THE SUSTAINABILITY COMMITTEE REPORT

Dear Shareholder

I am pleased to introduce the Sustainability Committee’s report on its annual activities. Sustainability remains 
an integral part of Pennon’s strategy, and the Group continues to take this responsibility very seriously in 
all its business and operational practices. Our investment and our commitment to high levels of service 
and performance will contribute to meeting our communities’ long-term needs – for water, energy and 
waste management.

The role of the Sustainability Committee is to bring together and review initiatives that drive sustainability, to 
approve targets and to monitor the progress made in achieving Pennon’s strategic sustainability objectives. 
Those objectives are set out on page 72. 

The implementation of the new governance structure (as explained on page 62) was introduced formally on 
1 April 2016, and we have been pleased to welcome two South West Water non-executive directors to the 
Committee. Neil Cooper stood down from the Committee on 1 April 2016.

We continue to apply the best practice framework published by Business in the Community (BitC), a leading 
business-led charity that promotes responsible business, and use the structure provided through BitC’s key 
areas of sustainability (marketplace, workplace, community and environment) for reviewing our programmes 
and the performance of both South West Water and Viridor as they work to achieve the highest standards of 
corporate responsibility.

On pages 10 and 11 we show how a thorough approach to sustainability helps us to draw together the needs 
of society with the delivery of commercial success. This theme is expanded upon by Chris Loughlin in his Group 
Chief Executive’s review, which explains how the Group’s strategy of investment for growth allows us to deliver 
for the benefit of our customers, the environment and the communities we serve, as well as build shareholder 
value. Details and examples of how South West Water and Viridor are implementing this strategy are provided 
in the sections on Customers and Communities and Our Environment. We are pleased to note the results in 
both businesses, which confirm sustainability is indeed integrated in all we do.

Gill Rider
Sustainability Committee Chairman

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PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONGILL RIDER, SUSTAINABILITY COMMITTEE CHAIRMAN

SUSTAINABILITY COMMITTEE COMPOSITION 
AND MEETINGS

During the year the Committee considered a wide range of 
matters in accordance with its terms of reference, including: 

•  the Group’s health and safety performance and plans
•  pollution and compliance performance
•  performance in respect of customer service and engagement, 
in particular South West Water’s approach to affordability and 
social tariffs

•  the Group’s approach to community engagement 

and investment

•  performance against the Group’s workplace policy, including 
review of the results of employee engagement surveys 
conducted by Pennon, South West Water and Viridor

•  sustainable procurement and practices within the supply chain
•  sustainability reporting for 2015 for the Group, South West 

Water and Viridor, and the associated verifier’s reports and his 
recommendations for the 2015/16 reports

•  progress against the sustainability targets for 2015/16 

and sustainability targets for 2016/17

•  the coverage and appropriateness of Group policies.

In addition, the Committee considered:

•  the Committee’s performance evaluation results
•  modifications to the Committee’s terms of reference.

Members

Appointment date

Attendance

Gill Rider (chairman)

September 2012

Martin Angle

December 2008

Gerard Connell*

November 2006

Neil Cooper

September 2014

Christopher Loughlin

November 2006

Ian McAulay

September 2013

* Retired on 31 July 2015

6/6

6/6

3/3

5/6

6/6

6/6

Two South West Water independent non-executive directors, 
Steve Johnson and Lord Matthew Taylor, were invited to attend 
the last two Committee meetings of the year in preparation for 
the revised governance structure (detailed on page 62).

During the year the Sustainability Committee worked with the 
South West Water sustainability committee and the Viridor 
board which, prior to the new Group governance framework 
coming into effect, directed sustainability activities for their 
respective organisations, to ensure that the Group’s sustainability 
objectives are met. The subsidiaries develop a range of targets as 
part of their business planning processes and monitor and report 
progress throughout the year.

As at 31 March 2016 South West Water had achieved eight of 
its 12 targets for the year and Viridor had completed nine out 
of 13 of its targets. Further details will be provided in Viridor’s 
sustainability report and South West Water’s company annual 
performance report, to be published in May 2016 and July 
2016 respectively.

The Sustainability Committee operates in the context of the 
requirement for companies to conduct their business in a 
responsible manner (in relation to environmental, social and 
governance (ESG) matters) while at the same time delivering 
strong financial performance and lasting value for shareholders 
and other stakeholders. The Sustainability Committee reviews 
and approves as appropriate the strategies, policies, management, 
initiatives, targets and performance of the Pennon Group 
companies in the areas of occupational health and safety and 
security, environment, workplace policies, responsible and ethical 
business practice, customer service and engagement, and the role 
of the Group in society.

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REPORTS CONTINUED

THE SUSTAINABILITY COMMITTEE REPORT CONTINUED

STRATEGIC SUSTAINABILITY OBJECTIVES
The Sustainability Committee has defined the following strategic objectives, which inform the 
sustainability targets set by South West Water and Viridor. Further details are available throughout 
the strategic report – page references are provided.

DEVELOP AND MOTIVATE OUR EMPLOYEES, TREAT 
THEM FAIRLY AND ENSURE THAT THEY ARE FULLY 
ENGAGED IN ALL ASPECTS OF THE PENNON GROUP’S 
OBJECTIVES
Pennon’s success is fundamentally down to its employees. We 
recruit talented and committed people and provide training 
packages to equip them with the skills they need to deliver the 
Group’s objectives.

Details of the Group’s strategies and performance around 
employee engagement can be found on pages 49 and 50.

ASPIRE TO LEADERSHIP IN MINIMISING EMISSIONS 
THAT CONTRIBUTE TO CLIMATE CHANGE, AND 
DEVELOP CLIMATE CHANGE ADAPTION STRATEGIES
Pennon continues to strive for a reduction in emissions and 
encourages its businesses to adopt initiatives for renewable 
energy generation.

Details of the Group’s greenhouse gas emissions and climate 
change strategies are provided on pages 44 and 45.

ASPIRE TO LEADERSHIP IN ALL ASPECTS OF WASTE 
PREVENTION AND RESOURCE EFFICIENCY
Pennon is delivering solutions for society to address the 
environmental challenge of depleting natural resources by 
maximising the value of residual materials, transforming waste and 
improving energy efficiency.

Details can be found throughout the strategic report, including on 
pages 32 to 35 and 39 to 44.

MANAGE PENNON GROUP AS A SUSTAINABLE 
AND SUCCESSFUL BUSINESS FOR THE BENEFIT OF 
SHAREHOLDERS AND OTHER STAKEHOLDERS
As a well-managed and responsible Group, with sustainability 
at the core of our business strategy and our operations, we 
aim to deliver strong performance and lasting value for all 
our stakeholders. Our services and methods of operation are 
designed to provide clear community benefits and to protect and 
enhance the environment.

The key performance indicators by which we measure 
shareholder value and wider stakeholder benefit are set out on 
pages 5 and 7.

AIM TO ENSURE THAT ALL OUR BUSINESS ACTIVITIES 
HAVE A POSITIVE ECONOMIC, SOCIAL AND 
ENVIRONMENTAL IMPACT ON THE COMMUNITIES IN 
WHICH WE OPERATE
Pennon recognises it has a responsibility to contribute positively 
towards communities affected by its operations.

Details of the Group’s economic, social and environmental impact 
can be found on pages 38 to 47.

ENGAGE WITH ALL STAKEHOLDERS AND FOSTER 
GOOD RELATIONSHIPS WITH THEM
Pennon aims to be a good neighbour, and consults with 
its stakeholders in order to understand and respond to 
their priorities.

Details of the Group’s approach to stakeholder engagement and 
customer satisfaction can be found on pages 36 to 41.

STRIVE FOR THE HIGHEST STANDARDS OF HEALTH 
AND SAFETY IN THE WORKPLACE SO AS TO MINIMISE 
ACCIDENTS, INCIDENTS AND LOST TIME
The Group remains committed to achieving and maintaining 
improvements in health and safety. Both South West Water and 
Viridor continue to endeavour to embed health and safety within 
each organisation’s culture.

Details of South West Water’s and Viridor’s health and safety 
performance and their future plans are provided on page 48.

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PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONPENNON SUSTAINABILITY REPORT
Pennon’s sustainability reporting is integrated throughout the 
strategic report and specifically in the following sections:

•  Group Chief Executive Officer’s overview (page 16)
•  Our operations (pages 30 to 31)
•  Customers and communities (pages 36 to 41)
•  Our environment (pages 42 to 47)
•  Our people (pages 48 to 50).

SOUTH WEST WATER AND VIRIDOR 
SUSTAINABILITY REPORTS
The full sustainability report for Viridor will be published in 
May 2016, and this year South West Water will incorporate 
its sustainability reporting in its company annual performance 
report and regulatory accounts, which will be published 
in July 2016. Both documents will be available to view at 
www.pennon-group.co.uk and also on the subsidiaries’ 
websites. Full details of the sustainability targets for South West 
Water and Viridor for 2015/16, and their performance against 
them, are given in their respective reports.

REPORTING AND VERIFICATION
In reporting on sustainability, the Company has sought to comply 
with the Guidelines on Responsible Investment Disclosure issued 
by the Association of British Insurers and now maintained by The 
Investment Association.

Pennon’s sustainability performance and reporting has been 
audited by Strategic Management Consultants Limited (SMC), 
an independent management consultancy specialising in technical 
assurance in the utility sector. Pennon considers that SMC’s 
method of verification – which includes testing the assumptions, 
methods and procedures that are followed in the development 
of data and auditing that data to ensure accuracy and consistency 
– complements the best practice insight gained through South 
West Water’s and Viridor’s membership of Business in the 
Community. Disclosures within this annual report in respect of 
Bournemouth Water’s sustainability performance have been 
verified by SMC against the output of an independent audit of 
Bournemouth Water’s sustainability disclosures conducted by 
Halcrow Management Sciences Limited.

BENCHMARKING
Pennon is pleased to have retained its place on the FTSE4Good 
Index, having been independently assessed against the 
FTSE4Good criteria and satisfying the necessary requirements.

Created by the global index provider FTSE Russell (the trading 
name of FTSE International Limited and Frank Russell Company), 
FTSE4Good is an equity index series that is designed to facilitate 
investment in companies that meet globally recognised corporate 
responsibility standards. Companies in the FTSE4Good Index 
Series have met stringent environmental, social and governance 
criteria, and are positioned to capitalise on the benefits of 
responsible business practice.

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COMMITTEES’ 
REPORTS CONTINUED

THE NOMINATION 
COMMITTEE REPORT

SIR JOHN PARKER, NOMINATION COMMITTEE CHAIRMAN

The Nomination Committee meets in accordance with an annual 
calendar to consider succession planning, equality and diversity 
reports and periodically as necessary to manage the Board 
appointment process and recommend to the Board suitable 
candidates for Board appointments in the Group.

DIVERSITY POLICY
The Committee is required by the Board to review and monitor 
compliance with the Board’s diversity policy and report on the 
targets, achievement against those targets and overall compliance 
in the annual report each year.

It is the practice of the Committee, led by the Chairman, 
to appoint an external search consultancy to assist in Board 
appointments to ensure that an extensive and robust search can 
be made for suitable candidates.

During the year the Committee met to consider:

•  the Group Chief Executive Officer, the South West Water 
Managing Director and the Group General Counsel & 
Company Secretary appointments

•  the Group’s diversity and equality policies and practice.

Following the year end the Committee also considered its 
performance evaluation for the year and concluded that for the 
forthcoming year there would be a sharper focus on succession 
planning, having regard to the new corporate structure 
recently introduced.

External search consultants were not engaged to assist with the 
recruitment of the Group Chief Executive Officer or the South 
West Water Managing Director due to exceptionally able internal 
candidates being available for consideration by the Committee.

The appointment of the Group General Counsel & Company 
Secretary was undertaken with the assistance of an external 
search consultant. 

Members

Appointment date

Attendance

March 1997

December 2008

October 2003

September 2014

September 2012

April 2015

Kenneth Harvey* 
(Committee chairman 
until 31 July 2015)

Martin Angle

Gerard Connell*

Neil Cooper

Gill Rider

Sir John Parker 
(Committee chairman 
from 1 August 2015)

*Retired on 31 July 2015

2/2

4/4

2/2

4/4

4/4

4/4

In accordance with the revised governance structure (detailed on 
page 62) with effect from 1 April 2016 the South West Water 
independent non-executive directors will also contribute to 
Committee discussions when matters within the Committee’s 
remit relevant to South West Water are to be considered.

The Board’s diversity policy confirms that the Board is 
committed to:

•  the search for Board candidates being conducted, and 

appointments made, on merit, against objective criteria and 
with due regard for the benefits of gender and ethnic diversity 
on the Board.

•  satisfying itself that plans are in place for orderly succession 
of appointments to the Board and to senior management 
to maintain an appropriate balance of skills and experience 
within the Group and on the Board and to ensure progressive 
refreshing of the Board. In addition, within the spirit of 
Principle B.2 of the UK Code, the Board endeavours to 
achieve and maintain:
 – a minimum of 25% female representation on the Board
 – a minimum of 25% female representation on the Group’s 

senior management team.

The Committee is pleased to report that as at 31 March 2016 
and, as disclosed with the Directors’ biographies on page 60, the 
Group had exceeded 25% female representation at Board level. 
While circumstances on occasion will result in changes in Board 
composition, the Committee and the Board remain committed to 
maintaining at least the 25% level.

In respect of the Group’s senior management team, progress is 
being made with 21.9% being female compared to the reported 
16.4% at 31 March 2015. Action is being taken to improve 
diversity across the workforce which will assist in increasing 
female representation at senior management level as described 
on page 50.

The Committee and the Board will continue to monitor and 
promote diversity across the Group with the aim of achieving 
a minimum of 25% female representation on the senior 
management team by the end of 2017.

As well as its diversity policy, the Group has a number of 
policies in place embracing workplace matters, including 
non-discrimination and equal opportunities policies which are 
reported on separately on page 48, together with information 
regarding the gender breakdown of the workforce on page 50.

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PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONTHE REMUNERATION 
COMMITTEE REPORT

MARTIN ANGLE, REMUNERATION COMMITTEE CHAIRMAN

The Committee meets in accordance with an annual calendar to 
consider remuneration matters in respect of the Group and in 
particular is responsible for:

THE COMMITTEE’S ACTIVITIES DURING THE 
FINANCIAL YEAR
•  annual review of the pay and benefits policies and practices for 

•  ensuring remuneration is aligned with and supports the 
Group’s strategy, reflects our values as a Group and 
optimises performance

•  maintaining and reviewing the remuneration policy to ensure 

it remains appropriate to attract and retain high calibre people 
who are able to contribute to the success of the Group

•  advising the Board on the framework of executive 

remuneration for the Group

•  determining the remuneration and terms of engagement of the 
Chairman, the Executive Directors and senior management of 
the Group.

the staff below Board level in the Group

•  annual executive salary review
•  determining performance targets in respect of the Annual 

Incentive Bonus Plan for 2015/16

•  reviewing drafts of the Directors’ remuneration report for 
2014/15 and recommending it to the Board for approval for 
inclusion in the 2015 annual report, and reviewing early drafts 
of the Directors’ remuneration report for 2015/16

•  determining bonuses, deferred bonus awards and executive 
share options pursuant to the Company’s Annual Incentive 
Bonus Plan in respect of the year 2014/15

•  approving the Performance and Co-investment Plan awards 

Members

Appointment date

Attendance

for the year

Martin Angle 
(Committee chairman)

Gerard Connell*

Neil Cooper

Gill Rider

* Retired on 31 July 2015

December 2008

October 2003

September 2014

September 2012

Two South West Water independent non-executive directors, 
Martin Hagen and Steve Johnson, attended the last two 
Committee meetings of the year in preparation for the revised 
governance structure (detailed on page 62).

The current remuneration policy was approved by shareholders 
at the Company’s 2014 AGM and no changes are proposed to the 
policy at this year’s AGM.

OUR REMUNERATION POLICY 
IS DESIGNED TO SUPPORT OUR 
GROUP STRATEGY AND PROVIDE 
STRETCHING INCENTIVES 
FOR OUR MANAGEMENT TO 
PERFORM IN THE INTERESTS OF 
MAXIMISING SHAREHOLDER 
VALUE WHILST ENSURING THE 
LONG-TERM SUSTAINABILITY OF 
THE GROUP.

6/6

4/4

6/6

6/6

•  reviewing the annual performance evaluation results of 

the Committee

•  approving the remuneration arrangements for the new 
Group Chief Executive Officer, the South West Water 
Managing Director and the Group General Counsel & 
Company Secretary

•  approving the release of the 2012 deferred bonus share 

awards and the vesting of executive share options pursuant to 
the Annual Incentive Bonus Plan

•  determining the outcome of the 2012 Performance and 

Co-investment Plan awards.

THE COMMITTEE’S FOCUS FOR 2016/17
•  monitor the alignment of executive pay and benefits with the 

strategic direction of the Group

•  following the acquisition of Bournemouth Water and the 
bringing on stream of the ERFs, ensure incentive criteria is 
properly aligned with the Group’s objectives

•  review the remuneration policy in preparation for its 

submission for approval to shareholders at the 2017 AGM 
(after the conclusion of the three-year approval period of the 
current policy) to ensure it is aligned with the Group’s strategy 
going forward.

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REPORTS CONTINUED

THE REMUNERATION 
COMMITTEE REPORT CONTINUED

GOVERNANCE
The Committee’s terms of reference, setting out full details of the 
role and responsibilities of the Committee in accordance with the 
principles of the UK Corporate Governance Code, is available on 
our website www.pennon-group.co.uk

In accordance with the Code, all of the Committee members 
are independent Non-executive Directors, and the Committee 
is advised by Deloitte, an independent remuneration consultant, 
to ensure remuneration is determined impartially. The Chairman 
of the Board is a regular attendee but not a member of the 
Committee and, following his appointment, the Group Chief 
Executive Officer is invited to attend meetings except for such 
part of a meeting when matters concerning his own remuneration 
are to be discussed.

For 2016/17 two South West Water independent non-executive 
directors will attend meetings of the Committee and contribute 
to discussions. They will contribute to the setting of the 
remuneration policy for the whole Group whilst being responsible 
for leading on remuneration matters concerning South 
West Water.

This Directors’ remuneration report has been prepared in 
accordance with the provisions of the Companies Act 2006 and 
the Large and Medium-sized Companies and Groups (Accounts 
and Reports) (Amendment) Regulations 2013. It also complies 
with the requirements of the Financial Conduct Authority’s 
Listing Rules and the Disclosure and Transparency Rules. The 
UK Corporate Governance Code also sets out principles of 
good governance relating to directors’ remuneration, and this 
report describes how these principles are applied in practice. 
The Committee confirms that throughout the financial year the 
Company has complied with these governance rules and best 
practice provisions.

The above regulations also require the external auditor to 
report to shareholders on the audited information within the 
annual report on remuneration which is part of the Directors’ 
remuneration report. The external auditor is obliged to state 
whether, in its opinion, the relevant sections have been prepared 
in accordance with the Companies Act 2006. The external 
auditor’s opinion is set out on page 112 and the audited sections 
of the annual report on remuneration are identified in this report.

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PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONDIRECTORS’ 
REMUNERATION REPORT

CONTENTS

ANNUAL STATEMENT

Annual statement from the chairman of the Remuneration Committee 

DIRECTORS’ REMUNERATION POLICY

Introduction 

Future policy table – Executive Directors 

Future policy table – Non-executive Directors 

Directors’ service contracts/letters of appointment 

ANNUAL REPORT ON REMUNERATION

Introduction 

Operation of the remuneration policy for 2016/17 

Single total figure table (audited information) 

Annual bonus outturn for 2015/16 

Performance against performance conditions for LTIP vesting  
(Performance and Co-investment Plan) 

Total pension entitlements (audited information) 

Director changes – additional information (audited information) 

Directors’ service contracts and appointments 

All employee, performance and other contextual information 

Directors’ share awards and shareholdings (audited information) 

Shareholder dilution 

Details of share awards (audited information) 

Advisers to the Remuneration Committee 

Statement of voting at General Meeting 

78

79

79

83

83

84

84

86

87

89

89

90

90

91

92

94

95

98

98

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THE REMUNERATION COMMITTEE

BOARD CHANGES
Sir John Parker became the Chairman on 1 August 2015 
and his fee in the role was set at the same level as that of his 
predecessor. His fee for 2016/17 will be £266,350.

On 1 January 2016 Chris Loughlin became the Group Chief 
Executive Officer. As this was a new position for the Group, 
his salary was set after receiving advice from the Committee’s 
remuneration consultant and reflected the fact that he was an 
experienced Director with the Pennon Group, having been 
promoted from being the Chief Executive of South West Water. 
Accordingly his pre-existing awards and contractual commitments 
will continue in accordance with their established terms. This is in 
accordance with the approved remuneration policy. 

LOOKING FORWARD
We will continue to review performance measures annually to 
ensure they are aligned with our strategy. For the financial year 
2016/17 they have been adjusted as set out on page 84 to reflect 
the drive for synergies across the businesses and the changing 
structure of the businesses as the ERFs become operational and 
as South West Water prepares for industry change.

We will also review our overall remuneration policy with our 
external independent remuneration consultant in readiness for 
submission for shareholder approval at our AGM in 2017 at the 
end of the approval period of our current policy.

In conclusion, I hope you find our report this year informative 
and that we can rely on your vote in favour of the annual report 
on remuneration.

Martin D Angle
Remuneration Committee Chairman

Dear Shareholder

INTRODUCTION
Our current remuneration policy was approved by shareholders 
at our 2014 AGM and last year we set out a summary of the 
policy for information. We are providing a summary again this 
year on pages 79 to 83 as we are once again not proposing any 
changes to the policy at this year’s AGM. 

On pages 84 to 98 we set out our annual report on remuneration 
which contains the remuneration, of the Directors for the 
year 2015/16 including the ‘single remuneration figure’ table 
providing a value for each element of remuneration for each 
Director, together with the details of the link between Company 
performance and remuneration during the year (pages 87 to 
89). It also provides details of how our policy will be applied for 
2016/17. This section of the report together with this letter is 
subject to an advisory shareholder vote at this year’s AGM.

Last year the Remuneration Committee was pleased to note 
that 98% of shareholders who voted approved the annual report 
on remuneration. The Committee appreciates the continuing 
support of its shareholders.

REMUNERATION DECISIONS
For 2016/17 the salary of the Group Chief Executive Officer 
was not increased due to Chris Loughlin being appointed to the 
position towards the end of the 2015/16 year. The salary for the 
Chief Executive, Viridor, was increased by 1.5%, reflecting market 
rates and performance in the year. Susan Davy was promoted 
to the position of Chief Financial Officer on 1 February 2015. 
The Committee initially set her salary at £325,000, a level below 
market rates, with the intention of providing flexibility to make 
higher than usual increases to reflect performance and experience 
in the role. The Committee’s assessment is that she is now fully 
effective in the role, and performing at a level which exceeds the 
expectations set out on her appointment. The Committee’s view 
was therefore that it was appropriate to make an adjustment to 
her salary for 2015/16, and her salary was increased to £390,000 
from 1 April 2016, the first salary increase since her appointment. 
Following this adjustment, which is believed to be in line with 
market rates and commensurate with her predecessor’s salary, it 
is not anticipated that there will be any further increases of this 
nature for Susan Davy and future increases are not expected to 
be materially different from general employee increases.

The bonus outturns for the Executive Directors for 2015/16 
reflect the achievements of the Group businesses in the year, the 
Company’s performance against corporate financial targets and 
the Executive Directors’ performance against individual targets. 
Half of the bonus is deferred into shares. Further details of targets, 
measures and performance are set out on pages 87 and 88.

As regards the Company’s long-term incentive plan, the overall 
estimated outturn for awards vesting at the end of the three year 
period ended 31 March 2016 is 34.5% of the maximum 100%. 
This reflects that the Company’s total shareholder return is 
estimated to be 0.52% above the comparator index performance 
and is expected to have a percentile rank of 52% within the FTSE 
250 group.

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DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONDIRECTORS’ REMUNERATION POLICY
INTRODUCTION
The current Directors’ remuneration policy was approved by shareholders at the Company’s AGM on 
31 July 2014.

The Committee’s intention is to seek approval for the remuneration policy at the end of the normal three year 
cycle, in line with the remuneration reporting requirements. We are therefore not seeking approval for our 
remuneration policy at the 2016 AGM. The Committee will undertake a review of the policy during 2016/17 
which will then be submitted for shareholder approval at the 2017 AGM.

The remuneration policy tables for Executive and Non-executive Directors are set out below for shareholder 
information. They have been reproduced as approved at the 2014 AGM with the exception of updating to 
reflect Director changes; additional wording on malus, clawback and the holding period introduced in 2015 in 
the Group’s Performance and Co-investment Plan; and minor and inconsequential changes.

The Directors’ remuneration policy is displayed on the Company’s website www.pennon-group.co.uk/
about-us/directors-remuneration-policy and is available upon request from the Group Company Secretary.

FUTURE POLICY TABLE – EXECUTIVE DIRECTORS
The table below sets out the elements of the total remuneration package for the Executive Directors which are 
comprised in this Directors’ remuneration policy.

How the component supports 
the strategic objectives of 
the Company

BASE SALARY

Set at a competitive level to attract 
appropriate candidates to meet 
Company’s strategic objectives 
and to aid retention.

How the component operates 
(including provisions for 
recovery or withholding of 
any payment)

Salaries are generally reviewed 
annually and any changes are 
normally effective from 1 April 
each year. In normal circumstances 
salary increases will not be 
materially different to general 
employee pay increases but there 
may be exceptions such as where 
there has been the recruitment 
of a new Executive Director at an 
initially lower salary.

Maximum potential value of the 
component

Description of framework 
used to assess performance

None, although individual 
and Company performance 
are factors considered when 
reviewing salaries.

When reviewing salaries the 
Committee has regard to the 
following factors:

•  salary increases generally for all 
employees in the Company and 
the Group
•  market rates
•  performance of the individual 

and the Company

•  other factors it 

considers relevant.

There is no overall maximum.

BENEFITS

Benefits are provided that are 
consistent with the market and 
level of seniority and which aid 
retention of key skills to assist in 
meeting strategic objectives.

Benefits currently include the 
provision of a company vehicle, 
fuel, health insurance and life 
assurance. Other benefits may 
be provided if the Committee 
considers it appropriate.

In the event that an Executive 
Director is required to relocate, 
relocation benefits may 
be provided.

The cost of insurance benefits may 
vary from year to year depending 
on the individual’s circumstances.

None.

There is no overall maximum 
benefit value but the Committee 
aims to ensure that the total value 
of benefits remains proportionate.

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FUTURE POLICY TABLE – EXECUTIVE DIRECTORS CONTINUED

How the component supports 
the strategic objectives of 
the Company

ANNUAL BONUS

Linked to achievement of key 
performance objectives aligned to 
the strategy of the Company.

Maximum potential value of the 
component

Description of framework 
used to assess performance

The maximum bonus potential 
for each Director is 100% of 
base salary.

Performance targets relate 
to corporate and personal 
objectives, which are reviewed 
each year. Normally at least 70% 
relates to financial targets or 
quantitative measures.

The measures, weighting and 
threshold levels may be adjusted 
for future performance years.

Following the financial year-end 
the Committee, with advice 
from the Chairman of the Board 
and the Group Chief Executive 
Officer, except with regard 
to his own performance, and 
following consideration of the 
outturn against target by the 
chairman of the Audit Committee, 
assesses to what extent the 
targets are met and determines 
bonus levels accordingly. In 
doing so the Committee takes 
into account overall Company 
performance and may adjust the 
bonus upwards or downwards 
for any specific factors such as 
exceptional outperformance 
or underperformance.

How the component operates 
(including provisions for 
recovery or withholding of 
any payment)

Annual bonuses are paid following 
finalisation of the financial results 
for the year to which they relate 
and paid usually three months after 
the end of the financial year.

A portion of any bonus is deferred 
into shares in the Company, which 
are normally released after three 
years. Normally 50% is deferred.

Any dividends on the shares 
during this period are paid to 
the Directors.

The deferred bonus plan is 
operated in conjunction with 
the Company’s HMRC approved 
executive share option scheme 
(ESOS) on the basis that the pre-
tax value of awards under both are 
the same as if the deferred bonus 
plan had operated alone.

For bonuses awarded from the 
2014/15 financial year malus 
and clawback provisions apply. 
These provisions permit net 
cash bonuses and/or deferred 
bonus shares to be forfeited, 
repaid or made subject to further 
conditions where the Committee 
considers it appropriate in the 
event of any significant adverse 
circumstances, including (but not 
limited to) a material failure of risk 
management, serious reputational 
damage, a financial misstatement 
or misconduct. Clawback may be 
applied for the period of three 
years following determination of 
the cash bonus.

80

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONFUTURE POLICY TABLE – EXECUTIVE DIRECTORS CONTINUED

How the component supports 
the strategic objectives of 
the Company

How the component operates 
(including provisions for 
recovery or withholding of 
any payment)

Maximum potential value of the 
component

Description of framework 
used to assess performance

LONG-TERM INCENTIVE PLAN (PERFORMANCE AND CO-INVESTMENT PLAN)

Provide alignment to 
shareholders and to longer-term 
Company performance.

The maximum annual award is 
100% of base salary.

The current performance 
conditions are based on total 
shareholder return (TSR) with 
50% based on TSR against the 
peer group index (chosen because 
these companies are regarded 
as the Company’s key listed 
comparators) and 50% based 
on TSR against constituents of 
the FTSE 250 index (excluding 
investment trusts) (chosen because 
this is the FTSE index to which 
the Company belongs currently). 
No more than 30% of maximum 
vests for minimum (threshold) 
performance, as described on 
page 89 in respect of the current 
forecast outturn for 2015/16.

The ‘underpin’ evaluation includes 
consideration of environmental, 
social and governance (ESG) 
factors and safety performance as 
well as financial performance.

The Committee will keep the 
performance measures under 
review and may change a 
performance condition for future 
awards if it was considered to 
be aligned with the Company’s 
interests and strategic objectives. 
However, the Committee would 
consult with major shareholders in 
advance of any proposed material 
change in performance measures.

Annual grant of conditional shares 
(or equivalent). Share awards vest 
dependent upon the achievement 
of specific performance conditions 
measured over a performance 
period of no less than three years.

A grant is only made if the 
Director has acquired or is due 
to acquire co-investment shares 
equivalent to one-fifth of the value 
of the award.

Dividend equivalents (including 
dividend reinvestment) may be 
paid on vested awards.

An ‘underpin’ applies which allows 
the Committee to reduce or 
withhold vesting if the Committee 
is not satisfied with the underlying 
operational and economic 
performance of the Company.
Introduced for 2015/16 onwards

For grants made from 2015 
onwards malus and clawback 
provisions apply which permit 
shares to be forfeited, repaid 
or made subject to further 
conditions where the Committee 
considers it appropriate in 
certain circumstances. The 
circumstances in which malus 
may be applied include (but 
are not limited to) material 
misstatement, serious reputational 
damage, or the participant’s 
misconduct. The circumstances 
in which clawback may be applied 
are material misstatement or 
serious misconduct.

In addition a further two year 
holding period will apply in 
respect of any shares which vest 
at the end of the three year 
performance period.

Malus may be applied during the 
three year performance period 
and clawback may be applied up 
until the end of the holding period.

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FUTURE POLICY TABLE – EXECUTIVE DIRECTORS CONTINUED

How the component supports 
the strategic objectives of 
the Company

PENSION

Provides funding for retirement 
and aids retention of key skills to 
assist in meeting the Company’s 
strategic objectives.

How the component operates 
(including provisions for 
recovery or withholding of 
any payment)

Defined benefit pension 
arrangements are closed to new 
entrants. Defined contribution 
pension arrangements have been 
available to new staff since 2008. 
A cash allowance may be provided 
as an alternative and/or in addition 
where pension limits have 
been reached.

Maximum potential value of the 
component

Description of framework 
used to assess performance

None.

The maximum annual pension 
contribution or cash allowance 
is 20% of salary. For Executive 
Directors who commenced 
employment prior to April 2013 
the maximum annual pension 
contribution or cash allowance is 
30% of salary.

Legacy defined benefit pension 
arrangements will continue to 
be honoured.

ALL-EMPLOYEE SHARE PLANS

To align interests of all employees 
with Company share performance.

Executive Directors may 
participate in HMRC approved all-
employee plans on the same basis 
as employees.

The maximum is as prescribed 
under the relevant HMRC 
legislation governing the plans.

None.

82

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONFUTURE POLICY TABLE – NON-EXECUTIVE DIRECTORS
The table below sets out the Company’s policy in respect of the setting of fees for Non-executive Directors.

How the component supports the strategic 
objectives of the Company

FEES

How the component operates

Maximum potential value of the component

Set at a market level to attract Non-executive 
Directors who have appropriate experience 
and skills to assist in determining the 
Group’s strategy.

Fees are set by the Board with the Chairman’s 
fee being set by the Committee. The relevant 
Directors are not present at the meetings 
when their fees are being determined.

Total fees paid to the Chairman and Non-
executive Directors will remain within the limits 
stated in the Articles of Association.

BENEFITS

Benefits for the Chairman are provided which 
are consistent with the market and level 
of seniority.

Non-executive Directors normally receive a 
basic fee and an additional fee for any specific 
Board responsibility such as membership or 
chairmanship of a Committee or occupying the 
role of Senior Independent Director.

In reviewing the fees the Board, or Committee 
as appropriate, considers the level of fees 
payable to Non-executive Directors in other 
companies of similar scale and complexity.

None.

Expenses incurred in the performance of 
non-executive duties for the Company 
may be reimbursed or paid for directly by 
the Company (including any tax due on 
the expenses).

The Chairman is entitled to expenses on 
the same basis as for other Non-executive 
Directors and, when appropriate for the 
efficient carrying out of his duties, is provided 
with a driver and vehicle.

DIRECTORS’ SERVICE CONTRACTS/LETTERS OF APPOINTMENT
The policy for Executive Directors’ service contracts is to provide for 12 months’ notice from either side. The policy for Non-executive 
Directors’ letters of appointment is to contain three months’ notice from either side. The policy for the Chairman’s letter of 
appointment is to contain a six month notice period from either side. 

83

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INTRODUCTION
This section sets out how the Company has applied its remuneration policy in the year, and details how the policy will be implemented 
for the year 2016/17. In accordance with section 439 of the Companies Act, this section will be put to an advisory vote at the 
Company’s AGM which is scheduled to be held on 1 July 2016.

OPERATION OF THE REMUNERATION POLICY FOR 2016/17
A summary of the specific remuneration arrangements for Executive Directors in 2016/17 is described below:

Base salary

2016/17 salaries are:

•  Chris Loughlin: £510,000
•  Ian McAulay: £406,000
•  Susan Davy: £390,000
Susan Davy was promoted to the position of Chief Financial Officer on 1 February 2015. The Committee initially 
set her salary at £325,000, a level below market rates, with the intention of providing flexibility to make higher 
than usual increases to reflect performance and experience in the role. This approach of setting a lower salary 
with the potential for higher increases following appointment is in line with the Committee’s normal policy. The 
Committee’s assessment during the review was that she is now fully effective in the role, and is performing at a 
level which exceeds the expectations set out on her appointment. The Committee was therefore of the view that 
it was appropriate to make an adjustment to her salary for 2015/16, and her salary was increased to £390,000 
from 1 April 2016, the first salary increase since her appointment. Following this adjustment, which is believed 
to be in line with market rates and commensurate with her predecessor’s salary, it is not anticipated that there 
will be any further increases of this nature for Susan Davy. Accordingly, future increases are not expected to be 
materially different from general employee increases.

Pension and benefits

No changes. Salary supplement cash allowance of between 20% and 30% from which is deducted the employer’s 
contribution to the defined benefit or defined contribution pension schemes for the Directors.

Annual bonus

Chris Loughlin, appointed on 1 January 2016 and having been promoted from within the Group, already received 
a pension benefit equivalent to 30% of salary, in respect of which there has been no change.

No change to maximum opportunity of 100% of salary. No change to operation of deferral. 50% of the bonus 
is delivered as deferred shares. No changes to the overall performance measurement framework for the annual 
bonus for 2016/17 although there is some adjustment to the component make-up of the financial performance 
measures and the role-specific measures affecting the Group Chief Executive Officer and the Chief Financial 
Officer to reflect goals for the year, as set out below:

•  30% EPS (before deferred tax and non-underlying items) performance
•  30% personal strategic objectives
•  40% measures which are specific to the role including, in South West Water, net debt, operating profit, 
RoRE (Return on Regulated Equity), Totex (total expenditure), performance and service improvements 
and, in Viridor, operating profit, net debt and Adjusted EBITDA (earnings before interest, tax, depreciation, 
amortisation and non-underlying items plus joint ventures EBITDA and IFRIC interest receivable).

More detail on the measures and weightings is provided on the following page. The objective was to ensure 
alignment to measures identified as key for each role with an appropriate balance between hard financial 
measures and objectives aligned to the strategic success of the business.

For bonuses from 2014/15 both malus and clawback apply as described in the summary of the remuneration 
policy report.

Performance and 
Co-investment Plan (PCP)

No change to maximum performance opportunity of 100% of base salary, awards being subject to co-investment 
of 20% of the award, and performance measures:

•  50% TSR vs FTSE 250 (excluding investment trusts)
•  50% TSR vs a peer group index.
‘Underpin’ relating to overall Group performance including consideration of environmental, social and governance 
factors and safety performance, as well as financial performance.

For awards from 2015/16 both malus and clawback apply and a holding period applies in respect of any shares 
which vest at the end of the three year performance period, as described in the summary of the remuneration 
policy report.

Shareholding guideline

No change. 100% of salary to be built up in the first five years of joining.

84

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONFORWARD-LOOKING PERFORMANCE TARGETS
Details of the annual bonus framework that will apply for each Executive Director for 2016/17 are set out in the table below:

Group Chief Executive Officer, Chris Loughlin

30%

20%

20%

30%

EPS*

Average of South West Water directors’ performance including:
(i)  Operating profit 
(ii) RoRE+ performance 

(iii) Net debt 
(iv) Totex# outperformance

Average of Viridor directors’ performance including:
(i)  Operating profit 

(ii) Net debt  

Personal strategic and delivery objectives.

Chief Executive, Viridor, Ian McAulay

30%

40%

30%

EPS*

Average of Viridor directors’ performance including:
(i)  Operating profit 

(ii) Net debt 

Personal strategic and delivery objectives.

Chief Financial Officer, Susan Davy

30%

20%

20%

30%

EPS*

Average of South West Water directors’ performance including:
(i)  Operating profit 
(ii) RoRE+ performance 

(iii) Net debt 
(iv) Totex# outperformance

Average of Viridor directors’ performance including:
(i)  Operating profit 

(ii) Net debt  

Personal strategic and delivery objectives.

(v) Service improvements performance

(iii) Adjusted EBITDA

(iii) Adjusted EBITDA

(v) Service improvements performance

(iii) Adjusted EBITDA

* EPS is before deferred tax and non-underlying items + RoRE is Return on Regulated Equity # Totex is total capital and revenue expenditure

The specific bonus targets are considered to be commercially sensitive. However, the Committee intends to disclose details of the 
targets set retrospectively to the extent they are not considered commercially sensitive. 

For the PCP (long-term incentive plan) the targets are set out below:

Comparator index (50% of award)

Equal to index

Threshold
(30% of maximum vests)

Maximum
(100% of maximum vests)

15% above the index

FTSE 250 (excluding investment trusts) 
(50% of award)

Above 50th percentile

At or above 75th percentile

The comparator index will comprise:
• Shanks Group 
• Severn Trent 

• National Grid 
• Séché Environnement 

• United Utilities 
• Veolia Environnement

• Suez Environnement

NON-EXECUTIVE DIRECTOR FEES
Non-executive Director fees for 2016/17 are set out below. They include increases per Non-executive Director ranging from 0.6% to 
7.3% approved by the Board, effective from 1 April 2016, to reflect principally changed responsibilities and additional commitments 
arising from the revised Board governance structure. The Chairman’s increase approved by the Committee was 1.5%.

Role

Chairman

Basic Non-executive Director fee

Additional fees

Senior Independent Director fee

Additional fee for chairman of the Audit Committee

Additional fee for chairman of the Remuneration Committee

Additional fee for chairman of the Sustainability Committee

Committee fee

Fees
£

266,350

46,500

5,000

14,000

10,000

10,000

5,000

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SINGLE TOTAL FIGURE OF REMUNERATION TABLES (AUDITED INFORMATION)

Base salary/fees
(£000)

Benefits 
(including 
Sharesave)
(£000)

Annual bonus 
(cash and 
deferred shares)
(£000)

Performance and 
Co-investment 
Plan
(£000)

Pension
(£000)

Total 
remuneration
(£000)

2
0
1
5
/
1
6

2
0
1
4
/
1
5

2
0
1
5
/
1
6

2
0
1
4
/
1
5

2
0
1
5
/
1
6

2
0
1
4
/
1
5

2
0
1
5
/
1
6

(
i
)

2
0
1
4
/
1
5

2
0
1
5
/
1
6

2
0
1
4
/
1
5

2
0
1
5
/
1
6

2
0
1
4
/
1
5

325

54

18

2

238

51

66

–

91(ii)

33(ii)

738

140

427

387

29

27

356

303

179

–

128

116

1,119

833

Executive Directors

Susan Davy, 
Chief Financial 
Officer (appointed 
1 February 2015)

Chris Loughlin, 
Group Chief 
Executive 
Officer (appointed 
1 January 2016 – 
previously Executive 
Director and Chief 
Executive, South 
West Water)(iii)

Ian McAulay, Chief 
Executive, Viridor

400

355

21

34(iv)

238

202

Non-executive Directors

Ken Harvey, 
Chairman (retired 
31 July 2015)

Sir John Parker, 
Chairman 
(appointed 1 August 
2015 – previously 
Deputy Chairman 
from 1 April 2015)

Gerard Connell 
(retired 31 
July 2015)

Neil Cooper

Martin Angle

Gill Rider

87

262

219

–

23

63

65

62

65

37

60

60

8

–

–

–

–

–

24

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

80

71

739

662

–

–

–

–

–

–

–

–

–

–

–

–

95

286

219

–

23

63

65

62

65

37

60

60

(i)  Based on an estimated 34.5% vesting as referred to on page 89 and based on the Company’s share price of 796.5p as at 19 May 2016, together with an estimate of the accrued 

dividends payable on the vesting shares

(ii)  Includes legacy pension benefit accrued in the year
(iii)  Remuneration is aggregate total in the year in respect of both positions
(iv)  Benefits included a reimbursement of relocation costs (including income tax) of £15,000. 

86

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATION 
 
ANNUAL BONUS OUTTURN FOR 2015/16
The performance targets set and the performance achieved in respect of the annual bonus for 2015/16 for each Executive Director is 
set out below. In line with the Committee’s policy, 50% of any bonus is payable in shares.

SUSAN DAVY

Measure

EPS

SWW operating profit

SWW Return on 
Regulated Equity

Viridor operating profit

Net debt

30%

5%

5%

10%

20%

Weighting

Threshold

31.6p

£198.8m

8.5%

£40.3m

Target

35.1p

£209.3m

9%

Maximum

Actual 
outturn

Bonus 
outturn

40.4p

39.5p

24.38% 

£219.8m

£215.0m

10%

11.7%

£42.4m

£44.5m

£41.0m

£1,788m

No payout for below target. Maximum payout for net debt 
of 2.5% below target.*

Relating to key finance business objectives for the Group 
including progressing the Group’s funding strategy, driving 
the Group strategic review, developing the Group financial 
framework and delivering on objectives relating to 
subsidiary financial targets.*

Personal strategic objectives

30%

–

 28.00%

Total outturn

*  Some objectives and the detailed targets continue to be commercially confidential

IAN McAULAY

Measure

EPS

Average Viridor 
directors’ performance

Weighting

Threshold

30%

40%

31.6p

Target

35.1p

Maximum

Actual 
outturn

40.4p

39.5p

3.85%

5.00%

2.16% 

9.84%

73.23%

Bonus 
outturn

24.38%

10.13%

The average of the bonus earned by the other executive 
directors of Viridor including targets that related to:

•  operating profit – the operating profit targets 
were £38.2m(threshold), £42.4m(target) and 
£46.6m(maximum); actual outturn was £40.9m

•  net debt*
•  Adjusted EBITDA.*
The average also took into account collective strategic 
objectives relating to profitable revenue growth, forecasting 
process improvements, comparative health and safety 
performance, and implementation of organisational design.*

Implementing Viridor strategy and projects, including 
profitable sales of landfill sites and objectives in relation to 
the implementation of the ERF programme.*

Personal strategic objectives

30%

Total outturn

*  Some objectives and the detailed targets continue to be commercially confidential

–

 25.00%

59.51%

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ANNUAL BONUS OUTTURN FOR 2015/16 CONTINUED
CHRIS LOUGHLIN
Chris Loughlin became Group Chief Executive Officer from 1 January 2016 and therefore different objectives applied to the last three 
months of the year as set out below:

Measure

Weighting

Threshold

Target

Maximum

Actual 
outturn

Bonus 
outturn

Targets applicable for the period 1 April 2015 to 31 December 2015

EPS

Average South 
West Water 
directors’ performance

22.5%

30%

Personal 
strategic objectives

22.5%

Total outturn

31.6p

35.1p

40.4p

39.5p 

18.28%

The average of the bonus earned by the other executive directors of South West 
Water in respect of targets which related to:

26.00%

•  operating profit – the operating profit targets were £198.8m (threshold), 
£209.3m (target) and £219.8m (maximum); actual outturn was £215m

•  net debt*
•  the position the company achieves in the ‘Service Incentive Mechanism’ of water and 

wastewater companies established by Ofwat*

•  the achievement of a range of service standards set for the company by Ofwat.*

Implementing South West Water’s new strategies and projects 
including the achievement of the transition milestones and synergies 
related to Bournemouth Water acquisition and the delivery of opex/
capex efficiency targets.*

Targets applicable for the period 1 January 2016 to 31 March 2016

EPS

Average South 
West Water 
directors’ performance

7.5%

5%

31.6p

35.1p

40.4p

39.5p 

The average of the bonus earned by the other executive directors of South West 
Water in respect of targets which related to:

•  operating profit – the operating profit targets were £198.8m (threshold), 
£209.3m (target) and £219.8m (maximum); actual outturn was £215m

•  net debt*
•  the position the company achieves in the ‘Service Incentive Mechanism’ of water and 

wastewater companies established by Ofwat*

•  the achievement of a range of service standards set for the company by Ofwat.*

Average Viridor 
directors’ performance

5%

The average of the bonus earned by the other executive directors of Viridor 
including targets that related to:

1.27%

•  operating profit – the operating profit targets were £38.2m (threshold), £42,4m 

(target) and £46.6m (maximum); actual outturn was £40.9m

•  net debt*
•  Adjusted EBITDA.*
The average also took into account collective strategic objectives relating to 
profitable revenue growth, forecasting process improvements, comparative health 
and safety performance, and implementation of organisational design.*

7.5%

Development of new role as Group Chief Executive Officer, completing the 
integration of Bournemouth Water and pursuing synergies across the Group.* 

7.00%

18.70%

83.98%

Personal 
strategic objectives

Total outturn

Overall total outturn

*  Some objectives and the detailed targets continue to be commercially confidential

88

21.00%

65.28%

6.10%

4.33%

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATION 
 
PERFORMANCE AND CO-INVESTMENT PLAN OUTTURN FOR 2015/16
The PCP awards made on 2 July 2013, which are due to vest on 2 July 2016, are the awards included in the single figure table, and 
currently it is estimated that the outturn will result in a 34.5% vesting as set out in the table below.

50% of the awards vest subject to the Company’s TSR performance measured against an index made up of the following six listed 
comparator companies. These companies were considered to be the Company’s key listed comparators:

•  National Grid Plc
•  Shanks Group

•  Séché Environnement
•  Suez Environnement

•  Severn Trent
•  United Utilities

The remaining 50% of the awards vest subject to the Company’s ranked TSR performance against the constituents of the FTSE 250 
(excluding investment trusts).

The calculation of TSR performance over the three year performance period (being 1 April 2013 to 1 April 2016) for the PCP awards 
was undertaken by Deloitte LLP for the Committee.

Threshold (30% of 
maximum vests)

Maximum (100% of 
maximum vests)

Achievement in the 
period to 1 April 2016*

Vesting 
outturn*

Comparator index (50% of award)

Equal to index

15% above the index

1.05% above the index

FTSE 250 (excluding investment trusts) (50% 
of award)

TOTAL

Straight-line vesting between points.

For below threshold performance, 0% vests.

Above 50th percentile

At or above 75th percentile

52.0%

18.3%

16.2%

34.5%

*  As the calculation requires averaging TSR performance over the first three months of the performance period and comparing it to the average over the three months following the 

end of the performance period (1 April 2016 to 30 June 2016) the achievement and the outturn is an estimate at the date of calculation (20 May 2016)

Vesting of an award is also subject to the ‘underpin’ described on page 81 which the Committee has determined to the date of this 
report would be satisfied.

TOTAL PENSION ENTITLEMENTS (AUDITED INFORMATION)

Defined benefit pension accrued 
at 31 March 2016(i)
£000 p.a.

Normal retirement age 
(for pension purposes)

Description of additional benefits 
available to the Director on 
early retirement

Susan Davy

16

65

None

(i) The accrued pension for Susan Davy is based on service to the year end and final pensionable salary at that date.

Susan Davy receives an overall pension benefit from the Company equivalent to 25% of her salary. She is a member of Pennon 
Group’s defined benefit pension arrangements and is entitled to normal retirement pension payable from age 65 of broadly 1/80th of 
pensionable remuneration for each year of pensionable service completed.

The employer’s contribution to the pension for Susan Davy is deducted from the overall pension allowance.

Pensions in payment are guaranteed to increase at a rate of 5% p.a. or RPI if lower for service accrued in the period up to 30 June 2014 
and at a rate of 2.5% p.a. or CPI if lower for service accrued in the period after this date. If a Director dies within five years of retiring, 
a lump sum equal to the balance of five years’ pension payments is paid plus a spouse’s pension of one half of the member’s pension. 
Pensions may also be payable to dependants and children.

Ian McAulay is a member of Pennon Group’s defined contribution arrangement and received an overall pension benefit from the 
Company equivalent to 20% of his salary. Chris Loughlin is not a member of any of the Pennon Group’s pension schemes and receives a 
sum in lieu of pension entitlement equivalent to 30% of salary.

No additional benefits will become receivable by a Director in the event that the Director retires early. Chris Loughlin’s normal 
retirement age is 67, which will be reached on 20 August 2019. Ian McAulay’s normal retirement age is 65, which will be reached on 
25 April 2030. Susan Davy’s normal retirement age for pension purposes is 65, which will be reached on 17 May 2034.

89

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DATES OF DIRECTORS’ SERVICE CONTRACTS/LETTERS OF APPOINTMENT
The dates of Directors’ service contracts and letters of appointment and details of the outstanding term are shown below.

Executive Directors

Date of service contract

Expiry date of service contract

Susan Davy*

Chris Loughlin*

Ian McAulay*

1 February 2015

1 January 2016

2 August 2013

At age 67 (17 May 2036)

At age 67 (20 August 2019)

At age 65 (25 April 2030)

*  Each of the Executive Directors’ service contracts is subject to 12 months’ notice on either side

Non-executive Directors

Date of letter of appointment

Expiry date of appointment

Sir John Parker

Ken Harvey

Martin Angle

Gerard Connell

Neil Cooper

Gill Rider

19 March 2015

Ongoing – subject to six months notice

1 April 2005

31 July 2015 (retired on this date)

28 November 2008

30 November 2017

30 September 2003

31 July 2015 (retired on this date)

17 July 2014

22 June 2012

30 August 2017

30 August 2018

The policy for Executive Directors’ service contracts is to provide for 12 months’ notice from either side.

Non-executive Directors’ letters of appointment contain three months’ notice from either side and the Chairman’s letter of 
appointment contains a six month notice period from either side. 

OUTSIDE APPOINTMENTS
Executive Directors may accept one board appointment in another company. Board approval must be sought before accepting an 
appointment. Fees may be retained by the Director. Currently, no Executive Directors hold outside company appointments other than 
with industry bodies or governmental or quasi-governmental agencies.

DIRECTOR CHANGES – ADDITIONAL INFORMATION

RETIREMENT OF MR K G HARVEY AND MR G CONNELL
Both Mr Harvey (Chairman) and Mr Connell retired from office 
on 31 July 2015. Neither Director received any compensation for 
loss of office.

Following his retirement Mr Harvey continued in office as 
the non-executive chairman of the board of Viridor Limited. 
This appointment ceased on 31 March 2016 following the 
implementation of the new Group Board structure. Mr Harvey 
received fees amounting to £56,667 and benefits of £2,830 
in respect of the Viridor chairman role for the remaining eight 
months of the year.

Mr Connell, following his retirement, continued in office as a 
non-executive director on the board of Bournemouth Water 
until that board was disbanded on 31 March 2016 consequent 
upon the merger of Bournemouth Water and South West Water. 
Mr Connell received fees amounting to £13,333 in respect of 
this role.

SIR JOHN PARKER
Sir John Parker was appointed as a Non-executive Director and 
as Deputy Chairman of the Board on 1 April 2015.

His fee was determined to be 50% of that of the then 
Chairman’s fee and was increased to the same level as that of his 
predecessor upon his taking up the appointment as Chairman 
on 1 August 2015. When appropriate for the efficient carrying 
out of his duties, he is provided with a driver and vehicle. 
He is entitled to expenses on the same basis as for other 
Non-executive Directors.

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DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONALL EMPLOYEE, PERFORMANCE AND OTHER CONTEXTUAL INFORMATION
HISTORICAL TSR
The graph below shows the value, over the seven year period ended on 31 March 2016, of £100 invested in Pennon Group on 1 April 
2009 compared with the value of £100 invested in the FTSE 250 Index. This index is considered appropriate as it is a broad equity 
market index of which the Company is a constituent.

Total shareholder return (TSR)

Pennon 

FTSE 250 

350

300

250

200

150

100

50

2009

2010

2011

2012

2013

2014

2015

2016

Year

EQUIVALENT CHIEF EXECUTIVE OFFICER REMUNERATION
As the Company did not have a Group Chief Executive Officer until 31 January 2016, the Committee has provided historic single 
figure information in the form of the average remuneration of the Executive Directors for years up to and including 2014/15. Their 
remuneration was considered to be the most appropriate to use as they were the most senior executives in the Company.

For 2015/16 the Committee has provided the average remuneration for the Executive Directors (excluding the Group Chief Executive 
Officer) and the Group Chief Executive Officer’s remuneration for the year, as explained in footnotes (i) and (ii) below.

Average Executive Director single figure 
of remuneration (£000)

Annual bonus payout (% of maximum)

LTIP vesting (% of maximum)(iii)

2009/10

2010/11

2011/12

2012/13

2013/14

2014/15

2015/16(i)

2015/16(ii)

916

1,091

1,221

894

962

762

738

1,119

91.79

67.30

94.69

50.00

72.87

79.30

47.00

50.00

67.56

30.20

68.20

0.00

66.37

34.50

83.98

34.50

(i)  The average of the Executive Directors, excluding the Group Chief Executive Officer
(ii)  Group Chief Executive Officer for the year, including remuneration received between 1 April 2015 and 31 December 2015 when in position as Chief Executive, South West Water
(iii)  The long-term incentive plan (LTIP) vesting percentage is an estimate as at 19 May 2016 and excludes accrued dividends which are added on vesting.

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The table below shows the percentage change between 2014/15 and 2015/16 in base salary, benefits and annual bonus for the average 
of the Executive Directors (including the Group Chief Executive Officer from his appointment on 1 January 2016 and in his previous 
role as Chief Executive, South West Water) and all employees. To enable comparison, the remuneration of the previous Chief Financial 
Officer (previously titled Group Director of Finance) for 2014/15 has been included in the calculation of the percentage changes.

The percentage increase in average remuneration for employees is calculated using wages and salaries (excluding share-based 
payments) of £158.0 million (2014/15 £143.9 million), analysed into the three components in the table and the average number of 
employees of 4,987 (2014/15 4,558) both as detailed in note 13 to the Group financial statements. To ensure a consistent calculation of 
year-on-year movements, Bournemouth Water’s costs and employee numbers have been excluded.

Average Executive Director remuneration

All employees

 +2.95%

 +0.5%

 -20.01%(i)

 -0.9%

 +8.63%

 +9.6%

Percentage 
change in salary

Percentage change in 
benefits

Percentage change in 
annual bonus

(i) This figure includes relocation costs for Ian McAulay. Without these benefits the change would have been -2.89%

RELATIVE IMPORTANCE OF SPEND ON PAY

Overall expenditure on pay(i)

Distributions to ordinary shareholders

Distributions to perpetual capital security holders

Purchase of property, plant and equipment (cash flow)

2015/16
(£ million)

2014/15
(£ million)

Percentage change

 180.0

129.5 

20.3 

283.7 

165.4

117.0

20.3

298.1

+8.8% 

+10.7% 

– 

-7.3% 

(i) Excludes non-underlying items. 2015/16 includes Bournemouth Water expenditure on pay.

The above table illustrates the relative importance of spend on pay compared with distributions to equity holders. The purchase of 
property, plant and equipment (cash flow) has also been included as this was the most significant outgoing for the Company in the last 
financial year.

SHARE AWARD AND SHAREHOLDING DISCLOSURES (AUDITED INFORMATION)
SHARE AWARDS GRANTED DURING 2015/16
The table below sets out details of share awards made in the year to Executive Directors.

Executive Director

Type of interest

Basis of award

Face value
£000

Percentage vesting 
at threshold 
performance

Performance period 
end date

Ian McAulay

Chris Loughlin

Susan Davy

Ian McAulay

Chris Loughlin

Susan Davy

PCP

100% of salary

Deferred bonus

50% of bonus awarded

30% of maximum

31 March 2018

n/a

26 July 2018

400

400

325

101

151

78(i)

Sharesave (SAYE) awards were also made, as detailed on page 97.

(i) A proportion of the award made to Susan Davy related to her performance in her previous position with the Group as finance and regulatory director, South West Water.

PCP awards were calculated using the share price at the date of grant (1 July 2015) which was £8.105 per share. Deferred bonus 
awards were calculated using the share price at the date of grant (27 July 2015) which was £7.91.

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DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATION 
DIRECTORS’ SHAREHOLDING AND INTEREST IN SHARES 
The Remuneration Committee believes that the interests of Executive Directors and senior management should be closely aligned 
with the interests of shareholders.

To support this, the Committee operates shareholding guidelines. The Executive Directors are expected to build up a shareholding in 
the Company in accordance with the Company’s shareholding guideline which amounts to a shareholding interest equivalent to 100% 
of salary to be built up within the first five years of joining the Company at the rate of at least 20% per year by the end of each year.

This level of shareholding is then expected to be maintained by each Director and is revalued each year in accordance with the then 
prevailing share price and the Executive Director’s salary.

The beneficial interests of the Executive Directors in the ordinary shares (40.7p each) of the Company as at 31 March 2016 (or date of 
cessation, if earlier) and 31 March 2015 together with their shareholding guideline obligation and interest are shown in the table below:

Share 
interests 
(including 
connected 
parties) at 
31 March 
2016

Share 
interests 
(including 
connected 
parties) at 
31 March 
2015

Shareholding 
guideline (100% 
to be accrued 
over five years)

Shareholding 
guideline 
met?

Performance 
shares 
(subject to 
performance 
conditions)

Susan Davy(i)

44,197

38,557

Chris Loughlin

247,745

225,045

Ian McAulay

 18,748

–

40%

100%

40%

Yes

Yes

Yes(ii)

79,338

155,627

93,810

Unvested awards

Deferred 
bonus 
shares

24,907

55,654

SAYE

2,635

4,984

ESOS

4,329

4,329

Buyout 
award

–

–

–

20,554

3,651

16,091

(i)  Susan Davy’s unvested awards include those she received in her previous position as finance and regulatory director, South West Water, which she retains an interest in following 

her appointment as Chief Financial Officer on 1 February 2015

(ii)  Due to salary increase timing and share price movement there is currently a small shortfall due to be made up in connection with the 2016/17 Performance and Co-investment Plan 

award to Ian McAulay.

Since 31 March 2016 3,618 additional ordinary shares in the Company have been acquired by Chris Loughlin as a result of participation 
in the Company’s scrip dividend alternative and the Company’s Share Incentive Plan; and 45 additional ordinary shares in the Company 
have been acquired by Susan Davy as a result of participation in the Company’s Share Incentive Plan. There have been no other 
changes in the beneficial interests or the non-beneficial interests of the above Directors in the ordinary shares of the Company 
between 1 April 2016 and 20 May 2016.

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NON-EXECUTIVE DIRECTORS’ SHAREHOLDING
The beneficial interests of the Non-executive Directors, including the beneficial interests of their spouses, civil partners, children and 
stepchildren, in the ordinary shares (40.7p) of the Company are shown in the table below:

Director

Sir John Parker

Ken Harvey (retired 31 July 2015)

Martin Angle

Gerard Connell (retired 31 July 2015)

Neil Cooper

Gill Rider

Shares held at 31 March 2016

Shares held at 31 March 2015

10,000

26,209

–

4,495

–

2,500

–

26,209

–

4,444

–

2,500

There have been no changes in the beneficial interests or the non-beneficial interests of the above Directors in the ordinary shares of 
the Company between 1 April 2016 and 20 May 2016.

There is no formal shareholding guideline for the Non-executive Directors; however, they are encouraged to purchase shares in 
the Company.

SHAREHOLDER DILUTION
The Company can satisfy awards under its share plans with new issue shares or shares issued from treasury up to a maximum of 10% 
of its issued share capital in a rolling 10 year period to employees under its share plans. Within this 10% limit the Company can only 
issue (as newly issued shares or from treasury) 5% of its issued share capital to satisfy awards under discretionary or executive plans. 
The percentage of shares awarded within these guidelines and the headroom remaining available as at 17 May 2016 is as set out below:

Discretionary schemes

All schemes

Awarded

1.48%

4.18%

Headroom

3.52%

5.82%

Total

5%

10%

94

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONDETAILS OF SHARE AWARDS
(a) Performance and Co-investment Plan (long-term incentive plan)

In addition to the above beneficial interests, the following Directors have or had a contingent interest in the number of ordinary shares 
(40.7p each) of the Company shown below, representing the maximum number of shares to which they would become entitled under 
the plan should the relevant criteria be met in full:

Conditional 
awards held at 
1 April 2015

Conditional 
awards made 
in year

Market price 
upon award in 
year

Value of shares 
upon vesting 
(before tax)
£000

Conditional 
awards held at 
31 March 2016

Vesting in 
year(i)

Date of end 
of period for 
qualifying 
conditions to 
be fulfilled

17,696

21,347

17,893

–

–

–

–

40,098

48,145

57,810

48,465

–

–

–

768.50p

653.00p

798.50p

810.50p

768.50p

653.00p

798.50p

–

49,352

 810.50p

44,458

–

798.50p

 –

49,352

810.50p 

–

–

–

– 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

21,347

17,893

 40,098

–

57,810

48,465

49,352 

44,458

 49,352

2/7/15

1/7/16

13/7/17

30/6/18 

2/7/15

1/7/16

13/7/17

30/6/18 

13/7/17

30/6/18

Director and 
date of award

Susan Davy(ii)

3/7/12

2/7/13

14/7/14

1/7/15

Chris Loughlin

3/7/12

2/7/13

14/7/14

1/7/15

Ian McAulay

14/7/14

1/7/15

(i)  None of the July 2012 award shares vested on 2 July 2015 due to the performance criteria not being met. Therefore all of the award lapsed
(ii)  A portion of Susan Davy’s share awards are those she received in her previous position as finance and regulatory director, South West Water, up to 31 January 2015, in which she 

retains an interest in her role as Chief Financial Officer

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DETAILS OF SHARE AWARDS CONTINUED
(b) Annual Incentive Bonus Plan – deferred bonus shares (long-term incentive element)

The following Directors had or have a contingent interest in the number of ordinary shares (40.7p each) of the Company shown below, 
representing the total number of shares to which they have or would become entitled under the deferred bonus element of the Annual 
Incentive Bonus Plan (the bonus plan) at the end of the relevant qualifying period:

Conditional 
awards held at 
1 April 2015

Conditional 
awards made 
in year

Market 
price of each 
share upon 
award in year

Value of shares 
upon vesting 
(before tax)
£000

Vesting  
in year

Conditional 
awards held at 
31 March 2016

Date of end 
of period for 
qualifying 
conditions to 
be fulfilled

7,263

7,555

7,543

–

20,650

16,978

19,552

–

–

–

9,809

–

–

–

–

19,124

16,091

7,775

–

–

–

12,779

754.50p

693.00p

821.50p

791.00p

754.50p

693.00p

821.50p

791.00p

696.00p

821.50p

791.00p

7,263(ii)

–

–

–

57

–

–

–

20,650(iii)

163

–

–

–

–

–

–

–

–

–

–

–

–

–

7,555

7,543

9,809

–

16,978

19,552

19,124

16,091

7,775

12,779

26/7/15

4/8/16

26/8/17

26/7/18

26/7/15

4/8/16

26/8/17

26/7/18

29/9/16

26/8/17

26/7/18

Director and 
date of award

Susan Davy(i)

27/7/12

5/8/13(iii)

27/8/14

27/7/15

Chris Loughlin

27/7/12

5/8/13(iii)

27/8/14

27/7/15

Ian McAulay

30/9/13(iv)

27/8/14(iii)

27/7/15

(i)  A portion of Susan Davy’s share awards are those she received in her previous position as finance and regulatory director, South West Water, up to 31 January 2015, in which she 

retains an interest in her position as Chief Financial Officer
(ii)  These shares vested on 18 August 2015 at 791.10p per share
(iii)  In connection with the awards made on 5 August 2013 (and 27 August 2014 to Ian McAulay) the Directors received options pursuant to the Company’s executive share option 

scheme (ESOS), details of which are set out on page 97. These awards were made in conjunction with the operation of the bonus plan, details of which are set out on page 80

(iv)  This was a buyout award.

During the year the Directors received dividends on the above shares in accordance with the conditions of the bonus plan as follows:

Susan Davy £9,251; Chris Loughlin £22,356*.

*  Chris Loughlin received his dividend in the form of ordinary shares (40.7p each) in the Company as a result of participation in the Company’s scrip dividend alternative and these 

shares are included in the figure given for the additional ordinary shares (40.7p each) in the Company that he acquired since 31 March 2016 given on page 93.

96

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(c) Executive Share Option Scheme (ESOS)

The following Directors had a contingent interest in the number of options shown in the ordinary shares (40.7p each) of the Company 
pursuant to the Company’s ESOS. Further details relating to the operation of the scheme are set out on page 80.

Options 
held at 1 
April 2015

Granted in 
year

Exercised in 
year

Exercise 
price per 
share

Market 
price of each 
share on 
exercising

Market 
value of 
each share 
at 31 March 
2016

Options 
held at 31 
March 2016

Maturity 
date

4,329

4,329

3,651

–

–

–

–

–

–

693.00p

693.00p

821.50p

–

–

–

811.00p

4,329

5/8/16

811.00p

4,329

5/8/16

811.00p

3,651

27/8/17

Date of award

Susan Davy(i)

5/8/13

Chris Loughlin

5/8/13

Ian McAulay

27/8/14

(i)  Susan Davy’s share options are those she received in her previous position as finance and regulatory director, South West Water, up to 31 January 2015, in which she retains an 

interest in her position as Chief Financial Officer.

(d) Sharesave scheme

Details of options to subscribe for ordinary shares (40.7p each) of the Company under the all-employee Sharesave scheme were:

Options 
held at 
1 April 2015

Granted 
in year

Exercised in 
year

Exercise 
price per 
share

Market 
price 
of each 
share on 
exercising

Market 
value of 
each share 
at 31 March 
2016

Options 
held at 31 
March 2016

Exercise period/
maturity date

1,530

–

1,530

588.00p

748.00p

–

–

1/9/15 – 28/2/16

–

2,635

2,788

–

–

2,196

–

–

–

683.00p

538.00p

683.00p

–

–

–

811.00p

2,635

1/9/18 – 28/2/19

811.00p

811.00p

2,788

1/9/18 – 28/2/19

2,196

1/9/20 – 28/2/21

Date of award

Susan Davy(i)

29/6/12

24/6/15

Chris Loughlin

3/7/13

24/6/15

(i)  Susan Davy’s share options are those she received in her previous position as finance and regulatory director, South West Water, up to 31 January 2015, in which she retains an 

interest in her position as Chief Financial Officer.

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During the year the Committee received advice or services which materially assisted the 
Committee in the consideration of remuneration matters from Ken Harvey, Chairman 
of the Company (until 31 July 2015), from Ken Woodier, Group General Counsel & 
Company Secretary (until 24 March 2016), from Chris Loughlin, Group Chief Executive 
Officer following his appointment on 1 January 2016, and from the following adviser who 
was appointed directly by the Committee:

•  Deloitte LLP on calculating the Company’s total shareholder return compared 
with two comparator groups for the Company’s long-term incentive plan, on 
remuneration trends and on the fee level for the Group Chief Executive Officer 
and the Chief Financial Officer. Subsequent to the year end Deloitte LLP provided 
advice to the Committee on the form of the Directors’ remuneration. Deloitte LLP’s 
fees in respect of advice which materially assisted the Committee during 2015/16 
were £28,740 (arrived at from an hourly rate basis of charging). Deloitte LLP also 
provided tax and share scheme advice to the Group, consulting, corporate finance 
and assurance advisory services to Viridor and assurance advisory services to South 
West Water. Deloitte LLP is a member of the Remuneration Consultants Group 
and as such voluntarily operates under the code of conduct in relation to executive 
remuneration consulting in the UK. The Committee is satisfied that the advice it has 
received from Deloitte LLP has been objective and independent on the basis that 
it is an independent professional firm and complies with the code of conduct of the 
Remuneration Consultants Group referred to above.

STATEMENT OF VOTING AT GENERAL MEETING
The table below sets out the voting by the Company’s shareholders on the resolution 
to approve the Directors’ remuneration report at the Annual General Meeting held on 
31 July 2015, including votes for, against and withheld.

Remuneration report

For % (including votes at the Chairman’s discretion)

Against %

Withheld number

98.26

1.74

3,072

A vote withheld is not counted in the calculation of the proportion of votes ‘for’ and ‘against’ a resolution.

The Remuneration Committee is pleased to note that over 98% of shareholders 
who voted approved the 2014/15 Directors’ remuneration report. The Committee 
appreciates the continuing support of its shareholders.

On behalf of the Board

Martin D Angle
Chairman of the Remuneration Committee
24 May 2016

98

DIRECTORS’ REMUNERATION REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONDIRECTORS’ REPORT –
OTHER STATUTORY DISCLOSURES

INTRODUCTION
This Directors’ report is prepared in accordance with the 
provisions of the Companies Act 2006 and regulations made 
thereunder. It comprises pages 58 to 76 and 99 to 101 as well as 
the following matters which the Board considers are of strategic 
importance and, as permitted by legislation, has chosen to include 
in the strategic report rather than the Directors’ report:

•  risk management systems (page 51 of the strategic report)
•  likely future developments of the Company (page 17 of the 

strategic report)

•  important post-balance sheet events (note 45 of the notes to 

the financial statements)

•  all matters relating to sustainability, which include details of the 
Group’s carbon emissions (page 45 of the strategic report) 
and information relating to employee involvement (page 50) of 
the strategic report, as well as the disclosure below).

In addition, the Directors’ report includes the following 
disclosures (and any other disclosures) which are incorporated 
by reference:

•  financial risk management (note 3 of the notes to the 

financial statements)

•  financial instruments (notes 2(o) and 18 of the notes to the 

financial statements).

BOARD OF DIRECTORS
The Directors in office as at the date of this report (all of 
whom served during the year) are named on pages 60 and 61. 
In addition, Ken Harvey, the previous Chairman, and Gerard 
Connell, the previous Senior Independent Director, served during 
the year until their retirement from the Board on 31 July 2015. 

FINANCIAL RESULTS AND DIVIDEND
The Directors recommend a final dividend of 23.12p per ordinary 
share to be paid on 2 September 2016 to shareholders on the 
register on 8 July 2016, making a total dividend for the year of 
33.58p, the cost of which will be £138.5 million, resulting in a 
transfer to reserves of £13.6 million. The strategic report on 
pages 18 to 25 analyses the Group’s financial results in more detail 
and sets out other financial information.

DIRECTORS’ INSURANCE AND INDEMNITIES
The Directors have the benefit of the indemnity provisions 
contained in the Company’s Articles of Association (‘Articles’), 
and the Company has maintained throughout the year Directors’ 
and officers’ liability insurance for the benefit of the Company, 
the Directors and its officers. The Company has entered into 
qualifying third party indemnity arrangements for the benefit 
of all its Directors in a form and scope which comply with the 
requirements of the Companies Act 2006 and which were in 
force throughout the year and remain in force.

EMPLOYMENT POLICIES AND EMPLOYEE 
INVOLVEMENT
The Group has a culture of continuous improvement through 
investment in people at all levels within the Group. The Group is 
committed to pursuing equality and diversity in all its employment 
activities including recruitment, training, career development and 
promotion and ensuring there is no bias or discrimination in the 
treatment of people. In particular, applications for employment 
are welcomed from persons with disabilities, and special 
arrangements and adjustments as necessary are made to ensure 
that applicants are treated fairly when attending for interview 
or for pre-employment aptitude tests. Wherever possible the 
opportunity is taken to retrain people who become disabled 
during their employment in order to maintain their employment 
within the Group. Information regarding the Group’s workplace 
policies is provided on page 48.

The Board has a diversity policy and encourages gender diversity 
in particular. Further details of the Board’s diversity policy are set 
out in the report of the Nomination Committee on page 74, and 
information regarding the diversity of the workforce is provided 
on page 50.

Employees are consulted regularly about changes which 
may affect them either through their trade union-appointed 
representatives or by means of the elected staff council which 
operates in South West Water for staff employees. 

These forums, together with regular meetings with particular 
groups of employees, are used to ensure that employees are kept 
up to date with the business performance of their employer and 
the financial and economic factors affecting the performance of 
the Group. The Group also cascades information monthly to 
all employees to provide them with important and up to date 
information about key events and to obtain feedback from them. 
Further information about employment matters relating to the 
Group is set out on pages 48 to 50 of the strategic report. 

The Group encourages share ownership among its employees 
by operating an HM Revenue & Customs approved Sharesave 
scheme and Share Incentive Plan. Following shareholder approval 
at the 2014 AGM, these were amended to provide for the 
increased savings limits approved by government. At 31 March 
2016 around 44% of the Group’s employees were participating in 
these plans.

HUMAN RIGHTS AND ANTI-SLAVERY
The Group is fully supportive of the principles set out in the 
UN Declaration of Human Rights, and the Group Ethics Policy 
outlines the high standards of employment practice with which 
everyone in Pennon Group is expected to comply. The Group 
also supports the International Labour Organization’s core 
conventions for the protection and safety of workforces wherever 
they may be throughout the Group.

The Group’s commitment to ensuring the human rights of its 
employees are not infringed extends to those of its suppliers. 
Supplier codes of conduct are in place to ensure that people are 
treated fairly and with respect and dignity. 

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OTHER STATUTORY DISCLOSURES CONTINUED

In addition, following appropriate due diligence we have put in 
place policies and procedures to assess, monitor and reduce the 
risk of modern slavery and human trafficking occurring in our 
businesses and supply chains. Risk assessments of any high risk 
supply partners have been completed by Viridor, South West 
Water and Bournemouth Water to ensure compliance with the 
Modern Slavery Act across the Group and we are in the process 
of drafting our anti-slavery and human trafficking web-based 
statement for the financial year 2016/17. This will be available at 
www.pennon-group.co.uk in due course.

RESEARCH AND DEVELOPMENT
Research and development within the Group involving water and 
waste treatment processes amounted to £0.1 million during the 
year (2014/15 £0.1 million).

OVERSEAS BRANCHES
The Company has no overseas branches.

PENNON GROUP DONATIONS 
No political donations were made or political expenditure 
incurred and no contributions were made to a non-EU political 
party (2014/15 nil).

PURCHASE OF OWN ORDINARY SHARES 
The Company has authority from shareholders to purchase up 
to 10% of its own ordinary shares (as renewed at the Annual 
General Meeting in 2015), which was valid as at 31 March 2016 
and remains currently valid. No purchases were made during the 
year. As at 1 April 2015, 389,515 shares were held in treasury, 
with a nominal value of £158,533 and representing 0.1% of issued 
share capital. 379,159 treasury shares representing 0.09% of 
issued share capital as at 1 April 2015 were reissued during the 
year under the Company’s employee share schemes for proceeds 
of £2.5 million. 

DISCLOSURES REQUIRED BY PUBLICLY 
TRADED COMPANIES
The following disclosures are made pursuant to Part 6 of Schedule 
7 of the Large and Medium-sized Companies and Groups 
(Accounts and Reports) Regulations 2008 and Rule 7.2.6.R of the 
UK Listing Authority’s Disclosure and Transparency Rules (DTR). 

As at 31 March 2016:

a)  Details of the Company’s issued share capital, which consists of 
ordinary shares of nominal value 40.7 pence each, are set out 
in note 33 to the financial statements on page 160. All of the 
Company’s issued shares are fully paid up, rank equally in all 
respects and are listed on the Official List and traded on the 
London Stock Exchange. The rights and obligations attaching 
to the Company’s shares, in addition to those conferred on 
their holders by law, are set out in the Company’s Articles, 
copies of which can be obtained from Companies House in 
the UK or by writing to the Group Company Secretary at the 
Company’s registered office; 

b)  There are no restrictions on the transfer of issued shares of 
the Company or on the exercise of voting rights attached 
to them, except where the Company has exercised its right 
to suspend their voting rights or to prohibit their transfer 
following the omission of their holder or any person interested 

in them to provide the Company with information requested 
by it in accordance with Part 22 of the Companies Act 2006 
or where their holder is precluded from exercising voting 
rights by the Financial Conduct Authority’s Listing Rules or 
the City Code on Takeovers and Mergers. There are no 
persons with special rights regarding control of the Company. 
No shares issued under the employee share schemes have 
rights with regard to control of the Company that are not 
exercisable directly by the employees; 

c)  Details of significant direct or indirect holdings of securities of 
the Company are set out in the shareholder analysis on page 
174. The Company is not aware of any agreements between 
shareholders which may result in restrictions on the transfer of 
securities or on voting rights;

d)  The Company’s rules about the appointment and replacement 
of Directors are contained in the Articles and accord with 
usual English company law provisions. The powers of Directors 
are determined by UK legislation and the Articles in force from 
time to time. Changes to the Articles must be approved by the 
Company’s shareholders by passing a special resolution;

e)  The Directors have the power to make purchases of the 
Company’s own shares in issue as set out above. The 
Directors also have the authority to allot shares up to an 
aggregate nominal value of: (i) £55,765,009 (such amount to 
be reduced by any shares allotted or rights granted under (ii) 
below in excess of £55,765,009); and (ii) £111,530,018 by way 
of a rights issue (such amount to be reduced by any shares 
allotted or rights granted from (i)) above), which was approved 
by shareholders at the 2015 Annual General Meeting (AGM). 
In addition, shareholders approved a resolution giving the 
Directors a limited authority to allot shares for cash other than 
pro rata to existing shareholders. These resolutions remain 
valid until the conclusion of this year’s AGM. Similar resolutions 
will be proposed at this year’s AGM. The Directors have no 
present intention to issue ordinary shares other than pursuant 
to the Company’s employee share schemes and the scrip 
dividend alternative; 

f)  There are a number of agreements which take effect, alter or 
terminate upon a change of control of the Company following 
a takeover bid, such as bank loan agreements, eurobond 
documentation, hybrid capital securities documentation, 
private placement debt and employees’ share plans. This may 
result in certain funding agreements being altered or repaid 
early. The impact on employees’ share plans is not considered 
significant; and

g)  There are no agreements between the Company and its 

Directors or employees providing for compensation for loss of 
office or employment that occurs because of a takeover bid.

GOING CONCERN
Having considered the Group’s funding position and financial 
projections the Directors have a reasonable expectation that 
the Group has adequate resource to continue in operational 
existence for the foreseeable future. For this reason they 
continue to adopt the going concern basis in preparing the 
financial statements.

100

PENNON GROUP PLC ANNUAL REPORT 2016GOVERNANCE AND REMUNERATIONSTATEMENT OF DIRECTORS’ 
RESPONSIBILITIES 
The Directors are responsible for preparing the annual report, 
the Directors’ remuneration report and the financial statements 
in accordance with applicable law and regulations.

The Directors are responsible for the maintenance and integrity 
of the Company’s website www.pennon-group.co.uk. 
Legislation in the United Kingdom governing the preparation and 
dissemination of financial statements may differ from legislation in 
other jurisdictions. 

STATEMENT AS TO DISCLOSURE OF 
INFORMATION TO THE AUDITOR
i)  So far as each of the Directors in office at the date of the 
signing of the report is aware, there is no relevant audit 
information of which the Company’s auditor is unaware; and
ii)  each of the Directors has taken all the steps each Director 

ought to have taken individually as a Director in order to make 
himself or herself aware of any relevant audit information 
and to establish that the Company’s auditor is aware of 
that information.

The Directors’ report consisting of pages 58 to 76 and 99 to 
101 was approved by the Board on 24 May 2016.

By Order of the Board

Helen Barrett-Hague
Group Company Secretary
24 May 2016

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the Directors 
have prepared the Group and Company financial statements 
in accordance with International Financial Reporting Standards 
(IFRSs) as adopted by the European Union.

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and the Company and of 
the profit or loss of the Group for the year.

In preparing these financial statements the Directors are required to:

•  select suitable accounting policies and then apply 

them consistently

•  make judgements and accounting estimates which are 

reasonable and prudent 

•  state whether applicable IFRSs as adopted by the European 

Union have been followed, subject to any material departures 
disclosed and explained in the financial statements.

The Directors confirm that they have complied with the above 
requirements in preparing the financial statements.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions, and disclose with reasonable accuracy at any time 
the financial position of the Group and the Company; and enable 
them to ensure that the financial statements and the Directors’ 
remuneration report comply with the Companies Act 2006 
and, as regards the Group financial statements, Article 4 of the 
International Accounting Standards (IAS) Regulation. They are 
also responsible for safeguarding the assets of the Group and 
the Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

Each of the Directors, whose names and functions are listed 
on pages 60 and 61, confirms that, to the best of his or 
her knowledge:

i)  The financial statements, which have been prepared in 

accordance with International Financial Reporting Standards 
(IFRSs) as adopted by the European Union, give a true and fair 
view of the assets, liabilities, financial position and profit of the 
Group and of the Company.

ii)  The strategic report (pages 4 to 55) and the Directors’ report 
(pages 99 to 101) include a fair review of the development and 
performance of the business during the year and the position 
of the Company and the Group at the year end, together with 
a description of the principal risks and uncertainties they face.
iii) Following receipt of advice from the Audit Committee, that 
the annual report, taken as a whole, is fair, balanced and 
understandable, and provides the information necessary for 
the shareholders to assess the Group’s performance, business 
model and strategy.

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STATEMENTS  
AND  
SHAREHOLDER 
INFORMATION

FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION

104 

INDEPENDENT AUDITOR’S REPORT

FINANCIAL STATEMENTS

FIVE YEAR FINANCIAL SUMMARY

SHAREHOLDER INFORMATION

114 

172 

173 

102

PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATIONSTRONG CASH INFLOW 
FROM OPERATIONS

CONTINUING 
INVESTMENT 
FOR GROWTH

SOLID FINANCIAL POSITION 
UNDERPINNING CAPITAL INVESTMENT

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INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF PENNON GROUP PLC

OPINION ON FINANCIAL STATEMENTS
In our opinion:

•  Pennon Group Plc’s Group financial statements and Parent Company financial statements 

(the ‘financial statements’) give a true and fair view of the state of the Group’s and of the Parent 
Company’s affairs as at 31 March 2016 and of the Group’s profit for the year then ended;
•  the Group financial statements have been properly prepared in accordance with IFRSs as 

adopted by the European Union; 

•  the Parent Company financial statements have been properly prepared in accordance with 

IFRSs as adopted by the European Union and as applied in accordance with the provisions of the 
Companies Act 2006; and 

•  the financial statements have been prepared in accordance with the requirements of the 
Companies Act 2006 and, as regards the Group financial statements, Article 4 of the 
IAS Regulation.

WHAT WE HAVE AUDITED
Pennon Group Plc’s financial statements comprise:

Group

Parent Company

Consolidated income statement for the year then ended

Consolidated statement of comprehensive income for the year then ended

Consolidated balance sheet as at 31 March 2016

Balance sheet as at 31 March 2016

Consolidated statement of changes in equity for the year then ended

Statement of changes in equity for the year then ended

Consolidated cash flow statement for the year then ended

Cash flow statement for the year then ended

Related notes 1 to 46 to the financial statements

Related notes 1 to 46 to the financial statements

•  The financial reporting framework that has been applied in their preparation is applicable law and 

International Financial Reporting Standards (IFRSs) as adopted by the European Union and, as regards 
the parent company financial statements, as applied in accordance with the provisions of the Companies 
Act 2006.

OVERVIEW OF OUR AUDIT APPROACH

Risks of material 
misstatement

•  Completeness of provisions for uncertain tax positions and tax disclosures (Group, including SWW & Viridor)

•  Valuation of goodwill (Group)

•  Valuation of non-current assets (Viridor)

•  Valuation of landfill related provisions (Viridor)

•  Revenue recognition across the Group’s operations

•  Valuation of the provision for doubtful debts (SWW)

Audit scope

•  We performed an audit of the complete financial information of four components.

•  The components where we performed full audit procedures accounted for 100% of Profit before taxation before 

non-underlying items, 100% of Revenue and 95% of Total assets.

Materiality

•  Overall Group materiality of £10m which represents approximately 5% of Profit before taxation before 

non-underlying items.

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PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
OUR ASSESSMENT OF RISKS OF MATERIAL MISSTATEMENT 
We identified the risks of material misstatement described below as those that had the greatest 
effect on the overall audit strategy; the allocation of resources in the audit; and direction of the 
efforts of the audit team. The identified risks are consistent with prior year. In addressing these 
risks, we have performed the procedures below which were designed in the context of the financial 
statements as a whole and, consequently, we do not express any opinion on these individual areas.

What we concluded to the 
Audit Committee

We concluded that the tax 
amounts and disclosures in the 
Annual Report and Accounts 
for the year ended 31 March 
2016 are appropriate.

We concur with the approach 
adopted in respect of uncertain 
tax positions, and conclude that 
the provision is appropriate, 
taking into account our review 
of third party advice and views 
of our internal tax specialists.

Risk 
direction

Our response to the risk

Our procedures include:

•  We inspected the latest correspondence 

between the Group and HMRC. 

•  We read legal advice or opinion management 
have obtained in the period in relation to 
uncertain tax positions, in order to verify 
whether the level of provision is based 
on up to date legal advice in response to 
HMRC’s challenges

•  We obtained an updated view from internal 
tax specialists as to HMRC’s current position 
on open matters

•  We assessed the level of provision maintained 
for uncertain tax positions, in light of third 
party evidence obtained, the views of our tax 
specialists and the level of coverage provided 
by the provision for the total tax that could 
become payable

•  We tested whether the tax accounting and 

disclosures in note 9 and 27 complied with the 
requirements of IAS12 ‘Income Taxes’

•  We read the tax disclosures in the Annual 
Report and Accounts and evaluated the 
adequacy of these. 

Risk 

COMPLETENESS OF PROVISIONS 
FOR UNCERTAIN TAX POSITIONS 
AND RELATED TAX DISCLOSURES 
(GROUP, INCLUDING SWW 
AND VIRIDOR)
The Group’s current tax liability of £37.1 
million (2015: £52.2 million) shown in note 
27, includes £37.1 million (2015: £36.6 
million) in respect of open tax computations 
relating to prior years, where liabilities 
are yet to be agreed with HM Revenue & 
Customs (HMRC).

Pennon has a number of open periods with 
HMRC as a result of on-going enquiries 
into the interpretation of tax legislation 
regarding transactions undertaken by the 
Group. The Group evaluates uncertain tax 
items and, where appropriate, establishes 
provisions for uncertain tax positions based 
on the status of discussions with HMRC. 
Significant management judgement is required 
in estimating tax expected to be paid for 
uncertain tax items.

There is also limited HMRC guidance 
available in relation to the tax treatment 
associated with IFRIC 12 ‘Service concession 
arrangements’ accounting.

Critical accounting judgements and estimates 
made by management in applying the Group’s 
taxation accounting policy are disclosed in 
note 4.

Audit Committee commentary is on page 68.

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What we concluded to the 
Audit Committee

We concluded that 
management has determined 
cash generating units and 
allocated goodwill to those 
CGUs at an appropriate level, 
being the lowest level within 
the Group at which goodwill 
is monitored for internal 
management purposes.

We concluded that the discount 
rates and cash flow assumptions 
applied by management were 
within an appropriate range 
and supported management’s 
conclusion that no impairment 
in goodwill was necessary.

We concur with management’s 
assessment that the recently 
acquired Bournemouth Water 
business has outperformed 
its budget for the year and 
therefore the newly recognised 
goodwill is not impaired.

We concluded that the revised 
CGU structure is appropriate 
and the timing of the revision 
to CGUs is consistent with 
the significant operational 
developments within the 
Viridor business.

We concluded that the 
impairment assessment 
performed by management and 
the impairment adjustments 
recognised and disclosed, as 
a result of the revised CGU 
structure, are appropriate.

Risk 

VALUATION OF GOODWILL 
(GROUP)
The value of goodwill is £385.0 million 
(2015: £339.3 million), as included in note 
15. Goodwill has increased during the year 
following the acquisition of Bournemouth 
Water and an annual impairment test is 
required, with key assumptions being future 
allowed tariff increases, delivery of operational 
efficiencies and the discount rate applied.

The value in use of the Viridor business, to 
which goodwill of £339.3 million has arisen, 
is based on assumptions over growth rates, 
future landfill volumes, power generation 
prices and discount rates, which require 
judgement. 

There is a risk that assumptions and 
judgements made by management, in 
calculating the value in use of the cash 
generating units (CGUs), could be susceptible 
to management bias.

Critical accounting judgements and estimates 
made by management, when testing goodwill 
for impairment, are disclosed in note 4.

Audit Committee commentary is on page 68.

VALUATION OF NON-CURRENT 
ASSETS (VIRIDOR)
The net book value of Viridor’s property, plant 
and equipment is £1,012 million (2015: £945.3 
million), as included in note 17.  The Group is 
required to review the carrying value of assets 
when impairment indicators are identified. 
During the year, a detailed exercise has been 
performed by management to re-evaluate 
the structure of the CGUs within the Viridor 
business.  The risk of impairment may arise if 
management uses inappropriate assumptions 
to group assets into CGUs or if impairment 
indicators are not appropriately considered at 
year end. 

This risk has decreased in the current year due 
to the alignment of CGUs, to reflect changes 
in the waste market and reorientation of 
Viridor’s operations towards Energy Recovery 
Facilities (ERFs), which has resulted in a higher 
level of headroom.

Critical accounting judgements and estimates 
made by management, in revising the CGUs 
and testing assets for impairment, are disclosed 
in note 4.

Audit Committee commentary is on page 68.

Risk 
direction

Our response to the risk

Our procedures include:

•  We validated management’s determination 

that the Viridor waste management business 
was a single CGU

•  We tested the clerical accuracy of the models 
by reperformance of a sample of calculations

•  We agreed input data into the goodwill 

impairment model and cash flow forecasts 
to approved business plans, and for Viridor 
we performed sensitivity analysis over this 
data, including growth rates, volumes, and 
powergen prices

•  We benchmarked the discount rate calculation 

applied at Group level, using our internal 
valuation experts to assist in our review of 
whether management’s assumptions are within 
an acceptable range based on comparative 
market data

•  We agreed whether disclosures made are in 

accordance with IFRS.

Our procedures include:

•  We discussed with management the change 
in approach to identifying the CGUs and 
obtained a detailed understanding of the 
changes in the business operations and 
environment underlying this change

•  We validated that the change in CGUs has 
been correctly applied to the grouping of 
assets and assessment of the contractual cash 
flows from customers to the revised CGUs

•  We tested the accounting entries arising from 
the revised CGUs from the calculations to the 
amounts recorded in the financial statements 
for impairment reversals and charges

•  We tested management’s assessment, of 

impairment at the year end, to supporting 
evidence and considered whether, in our 
opinion, there were any other indicators of 
impairment at the balance sheet date.

•  We benchmarked the discount rates applied, 
using our internal valuation experts to assist 
in our review of whether management’s 
assumptions are within an acceptable range 
based on comparative market data

•  We tested the clerical accuracy of the 

impairment model by reperformance of the 
calculation. We also agreed input data into the 
impairment model  and agreed cash flow 
forecasts to approved business plan

•  We agreed whether disclosures made are in 

accordance with IFRS.

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INDEPENDENT AUDITOR’S REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
What we concluded to the 
Audit Committee

We concluded that the 
assumptions supporting the 
landfill related provisions reflect 
management’s best estimates, 
informed by latest external and 
internal data, and consider that 
the provisions are within an 
acceptable range. 

Risk 
direction

Our response to the risk

Our procedures include:

•  We evaluated the forecast costs in the models, 
agreeing these to supporting evidence such as 
budgets and current performance 

•  We assessed the reasonableness of material 
judgements made, including expected gas 
generation and anticipated cost savings to 
detailed plans and current performance 

•  We compared the reasonableness of key 
assumptions used in the calculation of the 
provisions, including the discount rates, 
inflation rates, void space and remaining lives of 
the sites to available market information 

•  We performed sensitivity analysis on these key 

assumptions 

•  We tested the aftercare, restoration and 

remediation provision models, and verified 
that the models are clerically accurate.

Risk 

VALUATION OF LANDFILL RELATED 
PROVISIONS (VIRIDOR)
Landfill related provisions of £182.1 million 
(2015: £193.0 million) are recorded in note 
32 and consist of aftercare, restoration and 
remediation provisions. 

Calculation of the aftercare provision involves 
significant judgement in respect of the 
expected period of aftercare, the level of 
costs to be incurred and the discount rate to 
be used.

Key areas of estimation for the restoration 
provision include the expected restoration 
costs, the void space to be filled and timing of 
site closure.

Judgement over the remedial action required 
to comply with current environmental 
legislation, where breaches have been 
identified, is a key estimate for the remediation 
provision. 

There is risk that provisions could be misstated 
if inappropriate assumptions, such as discount 
rates, are applied by management.

Critical accounting judgements and estimates 
made by management, when recognising 
landfill related provisions, are disclosed in 
note 4.

Audit Committee commentary is on page 68.

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What we concluded to the 
Audit Committee

South West Water and 
Bournemouth Water
We concluded that the basis 
of calculation of the measured 
income accrual is appropriate. 
Management assumptions in 
respect of customer demand 
are within an acceptable range. 

Amounts identified as 
advance billing have been 
correctly recorded.

Risk 

REVENUE RECOGNITION 
ACROSS THE GROUP’S 
OPERATIONS
The Group’s material revenue streams 
relate to the provision of water and 
sewerage services by South West 
Water, water services by Bournemouth 
Water and revenue generated from 
the renewable energy, recycling and 
waste management services provided 
by Viridor. ISAs (UK & Ireland) presume 
there is a risk of fraud relating to 
revenue recognition. For the Group, 
given targets associated to financial 
performance and also pressures to meet 
market expectations, there is a risk that 
revenue might be overstated. This risk 
over revenue recognition specifically 
arises in the following judgemental 
areas, where there is opportunity to 
overstate revenue:
South West Water and 
Bournemouth Water
•  Income from measured water services 
requires an estimation of the amount 
of unbilled charges at the year end. 
This is calculated using a combination 
of system generated information, 
based on previous customer volume 
usage, together with management 
judgements as to the likely impact 
on usage of factors such as recent 
weather patterns. The accrued income 
balance at 31 March 2016 is £67.8 
million (2015: £61.0 million)

•  For unmeasured revenue, the bills 
for each calendar year are raised in 
advance for the next financial year. 
Therefore there is a risk that revenues 
are recorded in the incorrect period, 
if the advance billing element is not 
properly excluded and carried forward 
in the balance sheet.

Risk 
direction

Our response to the risk

Our procedures include:
South West Water and Bournemouth Water
•  We obtained an understanding of the process for 
the supply of measured services, meter reading 
and related billing in order to challenge the 
completeness of adjustments to reflect the accrual 
or deferral of revenue

•  We tested key controls linked to system generated 
information and around the estimation process for 
measured revenue

•  We compared the accrued income to bills raised 
post year end for a sample of customers, and 
compared management’s history of estimating 
the accrued income balance to bills raised in the 
subsequent year

•  We performed a walkthrough of the process for 
unmeasured revenue and the annual billing cycle

•  We performed controls testing related to 

the calculation of system generated billing for 
unmeasured revenue 

•  We obtained details of the billing runs in February 
and March and verified whether there were any 
other billing runs for unmeasured revenue that 
should be excluded from 2015/16 total revenue

•  We corroborated the key assumptions and 

estimates made by management in recognising 
revenue, by obtaining internal and external data on 
factors that influence demand from customers 

•  We tested whether contract terms and conditions 

are met and revenue recognised at the correct time 
in accordance with IFRS 

•  We performed detailed analytical procedures 
by comparing revenue balances for the year 
against expectation and obtaining support for 
significant variances

•  We performed detailed testing of samples of 
transactions to underlying bills for both types 
of revenue

•  In performing our journal testing, we paid increased 
attention to entries impacting revenue, particularly 
those raised close to the balance sheet date.

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INDEPENDENT AUDITOR’S REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
What we concluded to the 
Audit Committee

Viridor
We concluded that revenue has 
been recorded in the correct 
accounting period, accrued 
income has been appropriately 
recognised, and IFRIC 12 
appropriately applied.

We concluded that the doubtful 
debt provision is within an 
acceptable range and reflects 
recent history of collection of 
outstanding debts.

Risk 
direction

Our response to the risk

Viridor
•  We compared the key assumptions and estimates 
made by management in recognising revenue to 
prior year and monthly trends and to external 
customer confirmations 

•  For material items we re-performed the calculation 
to confirm the accuracy of the accrued and deferred 
income recorded by management

•  In performing our journal testing, we paid increased 
attention to entries impacting revenue, particularly 
those raised close to the balance sheet date

•  We agreed whether the revenue recognition 

policies adopted comply with IFRSs, in particular the 
requirements of IFRIC12 and whether margins used 
to recognise revenue are appropriate

•  We performed cut off testing of invoices raised 

prior to and after the balance sheet date to ensure 
revenue has been recognised in the correct period.  

Our procedures include:

•  We tested controls over the integrity of data and 
the report utilised to generate the ageing and 
categorisation of debt within South West Water’s 
billing system

•  We tested historic data on collection rates and 

evaluated how this data was used in the preparation 
of the bad debt provision

•  We corroborated the assumptions used by 

management in determining the amounts provided 
against the different categories and age of debt, by 
comparing these assumptions to historic collection 
rates and by considering the impact of changes in 
the methods adopted operationally by management 
to collect debt, and in the external environment

•  We utilised collection information over the past 
three years, to determine a range of the likely 
ultimate collection of debts existing at the balance 
sheet date and compared this to the provision 
recorded by management.

Risk 

Viridor
•  Calculations of accrued income on 
waste management contracts and 
powergen revenue to be received 
involve estimation by management  

•  Accounting for revenue from long 

term service concession arrangements 
under IFRIC12 requires revenue to be 
recognised on construction, during 
service delivery and as a capital return 
on the asset 

•  Recognising revenue in the correct 
period for invoices raised close to 
the balance sheet date may involve 
management judgement. 

Critical accounting judgements and 
estimates made by management in 
applying the Group’s revenue recognition 
policy are disclosed in note 4.

Audit Committee commentary is on 
page 68.

VALUATION OF THE PROVISION 
FOR DOUBTFUL DEBTS 
(SOUTH WEST WATER)
As shown in note 22, there is a provision 
of £102.8 million (2015: £86.8 million) at 
the year end against gross trade debtors 
of £306.4 million (2015: £282.5 million).

The South West Water provision is 
calculated using a combination of system 
generated information on historic debt 
recovery rates and management’s 
judgement of the future likely 
recovery rates.

There is a risk that the assumptions used 
by management in calculating the bad 
debt provision may be inappropriate and 
the valuation of the provision against 
trade receivables may be misstated. 

Critical accounting judgements and 
estimates made by management, 
in providing for doubtful debts, are 
disclosed in note 4. 

Audit Committee commentary is on 
page 68.

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THE SCOPE OF OUR AUDIT 
TAILORING THE SCOPE
Our assessment of audit risk, our evaluation of materiality and our 
allocation of performance materiality determine our audit scope 
for each entity within the Group. Taken together, this enables 
us to form an opinion on the consolidated financial statements. 
We take into account size, risk profile, the organisation of the 
group and effectiveness of group-wide controls, changes in the 
business environment and other factors such as recent internal 
audit results when assessing the level of work to be performed at 
each entity.

In assessing the risk of material misstatement to the Group 
financial statements, and to ensure we had adequate quantitative 
coverage of significant accounts in the financial statements, of the 
six reporting components of the Group, we performed an audit 
of the complete financial information of four components (‘full 
scope component’) which were selected based on their size or 
risk characteristics. These components include Pennon Group 
Plc, Viridor, South West Water and Bournemouth Water, and 
represent the principal business units within the Group.

For the current year, the full scope components contributed 
100% (2015: 99%) of the Group’s profit before taxation before 
non-underlying items, 100% (2015: 99%) of the Group’s Revenue 
and 95% (2015: 95%) of the Group’s Total assets. 

The remaining two components, individually and in aggregate, 
represent less than 1% of the Group’s profit before taxation 
before non-underlying items. For these components, which 
include Peninsula Insurance and Peninsula Leasing, we performed 
other procedures, including analytical review procedures, testing 
of consolidation journals and intercompany eliminations for each 
component to respond to potential risks of material misstatement 
to the Group financial statements.

CHANGES FROM THE PRIOR YEAR 
There were two changes in scope from the prior year. The first 
was that Bournemouth Water, which was acquired by Pennon 
Group Plc in April 2015, was designated as full scope for the 
current year audit. The second change was that the scope 
determined for Peninsula Insurance was changed from specific 
scope to review scope, reflecting the fact that, with the growth 
in Group activities, including profit before taxation before 
non-underlying items, this component is now less than 1% of 
the Group.

INVOLVEMENT WITH COMPONENT TEAMS 
There are three key locations where we perform audit 
procedures for the Group and its components, being Exeter, 
Taunton and Bournemouth. The Pennon Group Plc and South 
West Water accounting functions are based in Exeter and 
the audit teams of these components are led by the same 
audit executive. Separate teams audit Viridor in Taunton and 
Bournemouth Water in Bournemouth. The primary team 
interacted regularly with all teams during various stages of the 
audit, including review of key working papers, review of work 
performed to address the risks of material misstatement and 
attendance at key meetings with management. 

OUR APPLICATION OF MATERIALITY 
We apply the concept of materiality in planning and performing 
the audit, in evaluating the effect of identified misstatements on 
the audit and in forming our audit opinion. 

MATERIALITY
The magnitude of an omission or misstatement that, individually 
or in the aggregate, could reasonably be expected to influence 
the economic decisions of the users of the financial statements. 
Materiality provides a basis for determining the nature and extent 
of our audit procedures.

We determined materiality for the Group to be £10 million 
(2015 £10 million), which is 5% (2015 5%) of profit before 
taxation before non-underlying items. We believe that profit 
before taxation before non-underlying items provides us with 
an appropriate measure of the underlying performance of the 
Group. We excluded non-underlying items on the basis that 
these are infrequent in occurrence and profit before taxation 
after non-underlying items is not indicative of the underlying 
performance of the Group. We also note that market and analyst 
commentary on the performance of the Group uses the same 
measure. We therefore, considered profit before taxation before 
non-underlying items to be the most relevant performance metric 
on which to base our materiality calculation. 

Starting basis

Reported profit before taxation £206.3 million 
(2015 £197.0 million)

Adjustments

Non-underlying items – increase basis by 
£5.0 million (2015 £13.7 million)

Materiality

Totals £211.3 million (2015 £210.7 million) profit 
before taxation before non-underlying items. 
Materiality of £10 million (5% of profit before 
taxation before exceptional items)

110

INDEPENDENT AUDITOR’S REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATIONPERFORMANCE MATERIALITY
The application of materiality at the individual account or balance 
level. It is set at an amount to reduce to an appropriately low level 
the probability that the aggregate of uncorrected and undetected 
misstatements exceeds materiality.

On the basis of our risk assessments, together with our 
assessment of the Group’s overall control environment, 
our judgement was that performance materiality was 75% 
(2015: 50%) of our planning materiality, namely £7.5 million 
(2015: £5 million). We have increased our assessment of 
performance materiality from 50% to 75% during the year, 
reflecting the fact that the prior year was a first year audit, and 
also based on our assessment of the Group’s internal control 
environment and the extent and nature of audit findings identified 
in the prior period.

Audit work at component locations for the purpose of obtaining 
audit coverage over significant financial statement accounts 
is undertaken based on a percentage of total performance 
materiality. The performance materiality set for each component 
is based on the relative scale and risk of the component to the 
Group as a whole and our assessment of the risk of misstatement 
at that component. In the current year, the range of performance 
materiality allocated to components was £1.49 million to £7.07 
million (2015: £1 million to £4.25 million). 

REPORTING THRESHOLD
An amount below which identified misstatements are considered 
as being clearly trivial.

We agreed with the Audit Committee that we would report to 
them all uncorrected audit differences in excess of £0.5 million 
(2015: £0.5 million), which is set at 5% of planning materiality, 
as well as differences below that threshold that, in our view, 
warranted reporting on qualitative grounds. 

We evaluate any uncorrected misstatements against both the 
quantitative measures of materiality discussed above and in light 
of other relevant qualitative considerations in forming our opinion.

SCOPE OF THE AUDIT OF THE FINANCIAL STATEMENTS
An audit involves obtaining evidence about the amounts and 
disclosures in the financial statements sufficient to give reasonable 
assurance that the financial statements are free from material 
misstatement, whether caused by fraud or error. This includes an 
assessment of: whether the accounting policies are appropriate 
to the Group’s and the Parent Company’s circumstances and 
have been consistently applied and adequately disclosed; the 
reasonableness of significant accounting estimates made by 
the Directors; and the overall presentation of the financial 
statements. In addition, we read all the financial and non-financial 
information in the Annual Report and Accounts to identify 
material inconsistencies with the audited financial statements and 
to identify any information that is apparently materially incorrect 
based on, or materially inconsistent with, the knowledge acquired 
by us in the course of performing the audit. If we become aware 
of any apparent material misstatements or inconsistencies we 
consider the implications for our report.

RESPECTIVE RESPONSIBILITIES OF DIRECTORS 
AND AUDITOR
As explained more fully in the Directors’ Responsibilities 
Statement set out on page 101, the Directors are responsible for 
the preparation of the financial statements and for being satisfied 
that they give a true and fair view. Our responsibility is to audit 
and express an opinion on the financial statements in accordance 
with applicable law and International Standards on Auditing (UK 
and Ireland). Those standards require us to comply with the 
Auditing Practices Board’s Ethical Standards for Auditors.

This report is made solely to the Company’s members, as a body, 
in accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might 
state to the company’s members those matters we are required 
to state to them in an auditor’s report and for no other purpose. 
To the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the Company and 
the Company’s members as a body, for our audit work, for this 
report, or for the opinions we have formed.

111

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSOPINION ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006 
In our opinion:

•  the part of the Directors’ Remuneration Report to be audited has been properly prepared in 

accordance with the Companies Act 2006;

•  the information given in the Strategic Report and the Directors’ Report for the financial year for 

which the financial statements are prepared is consistent with the financial statements.

MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION

ISAs (UK and Ireland) 
reporting

We are required to report to you if, in our opinion, financial and non-financial information in 
the annual report is:

We have no 
exceptions to report.

•  materially inconsistent with the information in the audited financial statements; or

•  apparently materially incorrect based on, or materially inconsistent with, our knowledge of 

the Group acquired in the course of performing our audit; or

•  otherwise misleading.

In particular, we are required to report whether we have identified any inconsistencies 
between our knowledge acquired in the course of performing the audit and the directors’ 
statement that they consider the annual report and accounts taken as a whole is fair, balanced 
and understandable and provides the information necessary for shareholders to assess 
the entity’s performance, business model and strategy; and whether the annual report 
appropriately addresses those matters that we communicated to the audit committee that we 
consider should have been disclosed.

We are required to report to you if, in our opinion:

•  adequate accounting records have not been kept by the parent company, or returns 
adequate for our audit have not been received from branches not visited by us; or

•  the parent company financial statements and the part of the Directors’ Remuneration 
Report to be audited are not in agreement with the accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by law are not made; or

•  we have not received all the information and explanations we require for our audit; or

•  a Corporate Governance Statement has not been prepared by the Company.

We have no 
exceptions to report.

Companies Act 2006 
reporting

Listing Rules review 
requirements

We are required to review:

•  the directors’ statement in relation to going concern, set out on page 100, and longer-term 

viability, set out on page 55; and

•  the part of the Corporate Governance Statement relating to the company’s compliance with 

the provisions of the UK Corporate Governance Code specified for our review.

We have no 
exceptions to report.

112

INDEPENDENT AUDITOR’S REPORT CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATIONSTATEMENT ON THE DIRECTORS’ ASSESSMENT OF THE PRINCIPAL RISKS THAT 
WOULD THREATEN THE SOLVENCY OR LIQUIDITY OF THE ENTITY

ISAs (UK and Ireland) 
reporting

We are required to give a statement as to whether we have anything material to add or 
to draw attention to in relation to:

We have no 
exceptions to report.

•  the directors’ confirmation in the annual report that they have carried out a robust 

assessment of the principal risks facing the entity, including those that would threaten 
its business model, future performance, solvency or liquidity;

•  the disclosures in the annual report that describe those risks and explain how they 

are being managed or mitigated;

•  the directors’ statement in the financial statements about whether they considered 
it appropriate to adopt the going concern basis of accounting in preparing them, and 
their identification of any material uncertainties to the entity’s ability to continue 
to do so over a period of at least twelve months from the date of approval of the 
financial statements; and

•  the directors’ explanation in the annual report as to how they have assessed the 

prospects of the entity, over what period they have done so and why they consider 
that period to be appropriate, and their statement as to whether they have a 
reasonable expectation that the entity will be able to continue in operation and 
meet its liabilities as they fall due over the period of their assessment, including any 
related disclosures drawing attention to any necessary qualifications or assumptions.

Debbie O’Hanlon (Senior statutory auditor)
for and on behalf of 
Ernst & Young LLP, Statutory Auditor
Reading
24 May 2016

Notes:
1.  The maintenance and integrity of the Pennon Group Plc website is the responsibility of the directors; the work carried out by the auditors does not 
involve consideration of these matters and, accordingly, the auditors accept no responsibility for any changes that may have occurred to the financial 
statements since they were initially presented on the web site.

2.  Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

113

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTSCONSOLIDATED INCOME STATEMENT
FOR THE YEAR ENDED 31 MARCH 2016

Revenue

Operating costs
Employment costs
Raw materials and consumables used
Other operating expenses
Earnings before interest, tax, depreciation 
and amortisation

Depreciation, amortisation and impairment
Operating profit

Finance income
Finance costs
Net finance costs

Share of post–tax profit from joint ventures
Profit before tax

Taxation (charge)/credit
Profit for the year

Attributable to:
Ordinary shareholders of the parent
Perpetual capital security holders
Earnings per ordinary share (pence per share)
– Basic
– Diluted
– Before non-underlying items and deferred tax

Notes
5
7

5

7
5
8
8
8
20
5
9

11

Before non-
underlying 
items
2016
£m
1,352.3

Non-underlying 
items
(Note 6)
2016
£m
 –

Total
2016
£m
 1,352.3

Before non-
underlying 
items
2015
£m
1,357.2

Non-underlying 
items
(Note 6)
2015
£m
–

 (180.0)
(114.7)
(609.2)

448.4

 (186.6)
261.8
42.1
(96.2)
(54.1)
3.6
211.3
(72.1)
139.2

123.0
16.2

(164.3)
(103.8)
(678.1)

411.0

(164.4)
246.6
44.0
(84.8)
(40.8)
4.9
210.7
(57.4)
153.3

137.3
16.0

(8.6)
–
(1.6)

 (188.6)
(114.7) 
 (610.8)

(10.2) 

 438.2

– 
(10.2) 
5.2
–
5.2
–
(5.0)
34.1
29.1

(186.6) 
251.6 
47.3
(96.2)
(48.9)
3.6
206.3
(38.0)
168.3

29.1
–

152.1
16.2

37.0
36.9

39.5

14.9
–
(4.3)

10.6

(24.3)
(13.7)
–
–
–
–
(13.7)
2.7
(11.0)

(11.0)
–

Total
2015
£m
1,357.2

(149.4)
(103.8)
(682.4)

421.6

(188.7)
232.9
44.0
(84.8)
(40.8)
4.9
197.0
(54.7)
142.3

126.3
16.0

32.3
32.2

39.8

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 MARCH 2016

Before non-
underlying 
items
2016
£m

Non-underlying 
items
(Note 6)
2016
£m

Before non-
underlying 
items
2015
£m

Non-underlying 
items
(Note 6)
2015
£m

Total
2016
£m

139.2

29.1

168.3

153.3

(11.0)

Notes

Profit for the year

Other comprehensive income/ (loss)

Items that will not be reclassified to profit or loss

Remeasurement of defined benefit obligations

Income tax on items that will not be reclassified

30

9, 31

Total items that will not be reclassified to profit or 
loss
Items that may be reclassified subsequently to profit 
or loss

Share of other comprehensive income from 
joint ventures

20

Cash flow hedges

Income tax on items that may be reclassified

9, 31

Total items that may be reclassified subsequently to 
profit or loss
Other comprehensive income/ (loss) for the 
year net of tax

36

Total comprehensive income for the year

Total comprehensive income attributable to:

Ordinary shareholders of the parent

Perpetual capital security holders

The notes on pages 119 to 171 form part of these financial statements.

(2.6)

0.6

(2.0)

2.4

5.0

 (1.0)

6.4

4.4

143.6

127.4

16.2

–

(3.0) 

(2.6)

(2.4) 

(3.0)

(5.0)

–

–

(0.8)

(0.8)

(3.8)

2.4

5.0

(1.8)

5.6

0.6

25.3

168.9

25.3

152.7

–

16.2

(2.1)

0.4

(1.7)

1.1

(36.8)

5.7

(30.0)

(31.7)

121.6

105.6

16.0

114

Total
2015
£m

142.3

(2.1)

0.4

(1.7)

1.1

(36.8)

5.7

(30.0)

(31.7)

–

–

–

–

–

–

–

–

(11.0)

110.6

(11.0)

–

94.6

16.0

PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATIONBALANCE SHEETS
AT 31 MARCH 2016

Assets

Non-current assets

Goodwill

Other intangible assets

Property, plant and equipment

Other non-current assets

Deferred tax assets

Derivative financial instruments

Investments in subsidiary undertakings

Investments in joint ventures

Current assets

Inventories

Trade and other receivables

Financial assets at fair value through profit

Derivative financial instruments

Cash and cash deposits

Liabilities

Current liabilities

Borrowings

Financial liabilities at fair value through profit

Derivative financial instruments

Trade and other payables

Current tax liabilities

Provisions

Net current assets

Non-current liabilities

Borrowings

Other non-current liabilities

Financial liabilities at fair value through profit

Derivative financial instruments

Retirement benefit obligations

Deferred tax liabilities

Provisions

Net assets

Shareholders’ Equity

Share capital

Share premium account

Capital redemption reserve

Retained earnings and other reserves
Total shareholders’ equity

Perpetual capital securities
Total equity

Group

Company

2016
£m

2015
£m

2016
£m

2015
£m

Notes

15

16

17

19

31

23

20

20

21

22

24

23

25

28

24

23

26

27

32

28

29

24

23

30

31

32

33

34

35

36

37

 385.0

 63.8

 3,897.3

267.8

 –

 62.7

 –

 0.1

339.3

56.4

3,578.8

291.1

–

60.2

–

0.1

 4,676.7

4,325.9

 20.6

 323.5

–

9.5

 632.2

985.8

(65.0)

(2.2)

(17.4)

(264.6)

(37.1)

(50.4)

(436.7)

549.1

15.0

287.7

0.1

8.1

771.0

1,081.9

(113.6)

–

(19.5)

(277.7)

(52.2)

(32.9)

(495.9)

586.0

–

–

0.1 

905.5 

2.2 

1.3 

1,628.3 

– 

2,537.4 

– 

77.4 

– 

0.5 

429.7 

507.6 

–

–

0.1

790.0

3.0

–

1,523.6

–

2,316.7

–

156.2

–

–

532.5

688.7

(287.2) 

(333.9)

–

(2.7) 

(5.9) 

(53.5) 

– 

(349.3) 

158.3 

–

(2.9)

(5.6)

(23.8)

–

(366.2)

322.5

(3,051.6)

(2,854.5)

(877.1) 

(885.4)

(113.2)

(51.0)

(38.5)

(40.9)

(272.0)

(171.0)

(3,738.2)

1,487.6

167.8

213.3

144.2

667.5

1,192.8

294.8

1,487.6

(110.1)

(57.3)

(46.0)

(59.6)

(235.9)

(194.4)

(3,557.8)

1,354.1

162.4

118.6

144.2

634.1

1,059.3

294.8

1,354.1

(8.7) 

(1.6) 

(9.1) 

(3.0) 

 –

 –

 (899.5)

1,796.2 

167.8 

213.3 

144.2 

976.1 

1,501.4 

294.8

1,796.2 

(8.7)

(0.5)

(14.5)

(4.2)

–

–

(913.3)

1,725.9

162.4

118.6

144.2

1,005.9

1,431.1

294.8

1,725.9

The notes on pages 119 to 171 form part of these financial statements. 
The financial statements on pages 114 to 171 were approved by the Board of Directors and authorised for issue on 24 May 2016 and were signed on its behalf by:
Sir John Parker Chairman Pennon Group Plc

Registered Office: Peninsula House, Rydon Lane, Exeter, Devon, England EX2 7HR. Registered in England Number 2366640

115

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATEMENTS OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 MARCH 2016

Share
capital
(Note 33)
£m

Share
premium 
account
(Note 34)
£m

Capital 
redemption 
reserve
(Note 35)
£m

Retained 
earnings and 
other reserves
(Note 36)
£m

Perpetual 
capital 
securities 
(Note 37)
£m

Total
equity
£m

151.3

4.9

144.2

–

–

–

–

2.6

8.5

–

–

–

–

–

–

–

–

–

(2.6)

116.3

–

–

–

–

–

11.1

162.4

113.7

118.6

–

–

–

–

0.3

–

4.9

–

–

–

–

–

0.2

5.4

167.8

–

–

–

–

(0.3)

–

95.4

(2.3)

–

–

–

–

1.9

94.7

213.3

–

–

–

–

–

–

–

–

–

–

–

–

144.2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

144.2

602.4

126.3

(31.7)

94.6

(117.0)

48.0

(0.5)

3.5

–

–

(0.8)

3.9

(62.9)

634.1

152.1

0.6

152.7

(129.5)

6.3

2.5

–

–

–

–

(1.1)

2.5

–

294.8

1,197.6

16.0

142.3

–

(31.7)

16.0

110.6

–

–

–

–

(117.0)

48.0

124.3

3.5

(20.3)

(20.3)

4.3

4.3

–

–

(16.0)

(0.8)

3.9

45.9

294.8

1,354.1

16.2

168.3

–

0.6

16.2

168.9

–

–

–

–

–

(129.5)

6.3

2.5

100.3

(2.3)

(20.3)

(20.3)

4.1

4.1

–

–

–

(1.1)

2.5

2.1

(119.3)

667.5

(16.2)

(35.4)

294.8

1,487.6

Group

At 1 April 2014

Profit for the year

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders:

Dividends paid

Adjustment for shares issued under the Scrip 
Dividend Alternative

Convertible bond – equity issuance

Adjustment in respect of share–based payments (net 
of tax)

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders
Own shares acquired by the Pennon Employee Share 
Trust in respect of share options granted

Proceeds from treasury shares re–issued

Total transactions with equity shareholders

At 31 March 2015

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Transactions with equity shareholders:

Dividends paid

Adjustment for shares issued under the Scrip 
Dividend Alternative

Adjustment in respect of share–based payments 
(net of tax)

Equity issuance

Equity issuance related costs

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders

Own shares acquired by the Pennon Employee Share 
Trust in respect of share options granted

Proceeds from treasury shares re–issued

Proceeds from shares issued under the 
Sharesave Scheme

Total transactions with equity shareholders

At 31 March 2016

The notes on pages 119 to 171 form part of these financial statements.

116

PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
Company

At 1 April 2014

Profit for the year (note 10)

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the scrip dividend 
alternative

Convertible bond – equity issuance

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders
Adjustment in respect of share–based payments  
(net of tax)

Charge in respect of share options vesting

Proceeds from treasury shares re–issued

Total transactions with equity shareholders

At 31 March 2015

Profit for the year (note 10)

Other comprehensive loss for the year

Total comprehensive income for the year

Transactions with equity shareholders

Dividends paid

Adjustment for shares issued under the Scrip 
Dividend Alternative

Equity issuance

Equity issuance related costs

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital 
security holders

Adjustment in respect of share–based payments  
(net of tax)

Charge in respect of share options vesting

Proceeds from treasury shares re–issued

Proceeds from shares issued under the 
Sharesave Scheme

Total transactions with equity shareholders

At 31 March 2016

The notes on pages 119 to 171 form part of these financial statements.

Share
capital
(Note 33)
£m

Share
premium 
account
(Note 34)
£m

Capital 
redemption 
reserve
(Note 35)
£m

Retained 
earnings and 
other reserves
(Note 36)
£m

Perpetual 
capital 
securities 
(Note 37)
£m

Total
equity
£m

151.3

4.9

144.2

–

–

–

–

2.6

8.5

–

–

–

–

–

–

–

–

–

(2.6)

116.3

–

–

–

–

–

11.1

162.4

113.7

118.6

777.2

300.1

(5.9)

294.2

(117.0)

48.0

(0.5)

–

–

0.9

(0.8)

3.9

294.8

1,372.4

16.0

316.1

–

(5.9)

16.0

310.2

–

–

–

(117.0)

48.0

124.3

(20.3)

(20.3)

4.3

–

–

–

4.3

0.9

(0.8)

3.9

43.3

–

–

–

–

–

–

–

–

–

–

–

–

(65.5)

(16.0)

144.2

1,005.9

294.8

1,725.9

–

–

–

–

0.3

4.9

–

–

–

–

–

–

0.2

5.4

167.8

–

–

–

–

(0.3)

95.4

(2.3)

–

–

–

–

–

1.9

94.7

213.3

–

–

–

–

–

–

–

–

–

–

–

–

–

–

144.2

91.4

(0.4)

91.0

(129.5)

6.3

–

–

–

–

0.7

(0.8)

2.5

–

(120.8)

976.1

16.2

107.6

–

(0.4)

16.2

107.2

–

–

–

–

(129.5)

6.3

100.3

(2.3)

(20.3)

(20.3)

4.1

–

–

–

–

4.1

0.7

(0.8)

2.5

2.1

(16.2)

(36.9)

294.8

1,796.2

117

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
CASH FLOW STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2016

Cash flows from operating activities

Cash generated/ (outflow) from operations

Interest paid

Tax (paid)/ received

Net cash generated/ (outflow) from operating activities

Cash flows from investing activities

Interest received

Dividends received

Investments in subsidiary undertakings

Loan repayments received from joint ventures

Acquisitions, net of cash acquired

Purchase of property, plant and equipment

Proceeds from sale of property, plant and equipment

Net cash (used in)/ received from investing activities

Cash flows from financing activities

Proceeds from treasury shares re-issued

Proceeds from issuance of ordinary shares

Purchase of ordinary shares by the Pennon Employee Share Trust  

Deposit of restricted funds

Proceeds from new borrowing

Repayment of borrowings

Finance lease sale and lease back

Finance lease principal repayments

Dividends paid

Perpetual capital securities periodic return

Net cash (used in)/ generated from financing activities

Net (decrease)/ increase in cash and cash equivalents

Cash and cash equivalents at beginning of the year

Cash and cash equivalents at end of the year

The notes on pages 119 to 171 form part of these financial statements.

Notes

38

38

46

44

33

37

25

25

Group

Company

2016
£m

371.3

 (79.1)

 (45.0)

 247.2

 14.9

 6.0

 –

 27.5

(91.0)

2015
£m

310.9

(62.0)

(21.0)

227.9

20.3

6.0

–

0.3

–

 (283.7)

(298.1)

 6.8

5.7

 (319.5)

(265.8)

 2.5

 100.1

 (1.1)

 (30.3)

 80.0

 (96.5)

 30.4

 (38.4)

 (123.2)

(20.3)

 (96.8)

 (169.1)

574.8

 405.7

3.9

–

(0.8)

(23.0)

345.0

(123.6)

160.1

(99.5)

(69.0)

(20.3)

172.8

134.9

439.9

574.8

2016
£m

 (41.7)

(35.3) 

(10.7) 

(87.7) 

51.3 

140.7 

2015
£m

(103.8)

(34.7)

15.2

(123.3)

50.7

311.6

(100.3) 

(200.3)

– 

–

(0.1) 

– 

91.6 

2.5 

100.1 

– 

(9.7) 

1.0 

(66.8) 

– 

– 

(123.2) 

(20.3)

(116.4) 

(112.5) 

532.5

420.0 

–

–

(0.1)

0.1

162.0

3.9

–

–

1.4

345.0

(92.5)

–

–

(69.0)

(20.3)

168.5

207.2

325.3

532.5

118

PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS

1. GENERAL INFORMATION

Pennon Group Plc is a company registered in the United Kingdom under the Companies Act 2006. The address of the registered office is given on 
page 115. During 2015/16 Pennon Group’s business was operated through three main subsidiaries. South West Water Limited providing water and 
wastewater services for Devon, Cornwall and parts of Dorset and Somerset. Bournemouth Water Limited providing the water services for parts of 
Dorset, Hampshire and Wiltshire. Viridor Limited’s business is waste recycling and recovery.

2. PRINCIPAL ACCOUNTING POLICIES

The principal accounting policies adopted in the preparation of these financial statements are set out below. These policies have been consistently 
applied to the years presented.

(A) BASIS OF PREPARATION
These financial statements have been prepared on the historical cost accounting basis (except for fair value items, principally acquisitions, transfers of 
assets from customers and certain financial instruments as described in accounting policy notes (b), (v) and (n) respectively) and in accordance with 
International Financial Reporting Standards (IFRS) and interpretations of the IFRS Interpretations Committee as adopted by the European Union, 
and with those parts of the Companies Act 2006 applicable to companies reporting under IFRS. A summary of the principal accounting policies is 
set out below, together with an explanation where changes have been made to previous policies on the adoption of new accounting standards and 
interpretations in the year.

The going concern basis has been adopted in preparing these financial statements as stated by the Directors on page 100.

The new standards or interpretations which were mandatory for the first time in the year beginning 1 April 2015 did not have a material impact on the 
net assets or results of the Group.

Standards and interpretations in issue, but not yet effective, are not expected to have a material effect on the Group’s net assets or results, except the 
following set out below:

• 

IFRS 15 ‘Revenue from contracts with customers’ relates to revenue recognition and establishes principles for reporting useful information to 
users of financial statements about the nature, amount, timing and uncertainty of revenue and cash flows arising from an entity’s contracts with 
customers. The standard will replace IAS 18 ‘Revenue’ and IAS 11 ‘Construction contracts’ and related interpretations. The standard is effective for 
annual periods beginning on or after 1 January 2018 and is subject to EU endorsement.

•  The Group continues to assess the impact of the new standard on the Group’s financial statements. The Group will make more detailed 

assessments of the impact over the next twelve months. 

• 

IFRS 16 ‘Leases’ no longer distinguish between an on the balance sheet finance lease and an off the balance sheet operating lease. Instead, for 
virtually all lease contracts the lessee recognises a lease liability reflecting future lease payments and a ‘right-of-use’ asset. The standard is effective 
for annual periods beginning on or after 1 January 2019 and is subject to EU endorsement.

•  The Directors anticipate that the adoption of IFRS 16 on 1 April 2019 will reduce operating costs, increase depreciation charges and increase 
finance costs. In addition, c.£100 million of property, plant and equipment will be recognised, with a corresponding increase in borrowings and 
group net debt. Existing borrowing covenants are not impacted by changes in accounting standards.

The accounting policy for non-underlying items (z), previously referred to as exceptional items, has been refined to include items which due to their 
nature in the view of the Directors should be separately disclosed to enable a full understanding of the Group’s financial performance. 

(B) BASIS OF CONSOLIDATION
The Group financial statements include the results of Pennon Group Plc and its subsidiaries, joint ventures and associate undertakings.

The results of subsidiaries, joint ventures and associate undertakings are included from the date of acquisition or incorporation, and excluded from 
the date of disposal. The results of subsidiaries are consolidated where the Group is exposed to, or has rights to, variable returns from its involvement 
with the entity and has the ability to affect those returns through its power over the entity. The results of joint ventures and associate undertakings are 
accounted for on an equity basis.

Intra-group trading, loan balances and transactions are eliminated on consolidation.

The acquisition method of accounting is used to account for the purchase of subsidiaries. The excess of the value transferred to the seller in return for 
control of the acquired business, together with the fair value of any previously held equity interest in that business over the Group’s share of the fair 
value of the identifiable net assets, is recorded as goodwill. 

(C) REVENUE RECOGNITION
Revenue represents the fair value of consideration receivable, excluding value added tax, trade discounts and inter-company sales, in the ordinary 
course of business for goods and services provided.

Revenue is recognised once the services or goods have been provided to the customer.

Income from main water and wastewater charges includes billed amounts for estimated usage and also an estimation of the amount of unbilled charges 
at the year-end based upon a defined methodology reflecting historical consumption and current tariffs.

Income from electricity generated from waste management landfill gas production during the year includes an estimation of the amount to be received 
under Renewables Obligation Certificates.

Accrued income from waste management contracts at the balance sheet date is recognised using management’s expectation of amounts to be 
subsequently billed for services rendered to the client in accordance with the terms of the contract.

Income from recycling activities within waste management includes amounts based upon market prices for recyclate products and industry schemes for 
waste electrical and electronic equipment (‘WEEE’ notes) and packaging volumes (‘PRNs’) processed.

119

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Revenue from long-term service concession arrangements is recognised based on the fair value of work performed. Where an arrangement includes 
more than one service, such as construction and operation of waste management facilities, revenue and profit are recognised in proportion to a fair 
value assessment of the total contract value split across the services provided.

(D) LANDFILL TAX
Landfill tax is included within both revenue and operating costs. 

(E) SEGMENTAL REPORTING 
Each of the Group’s business segments provides services which are subject to risks and returns which are different from those of the other business 
segments. The Group’s internal organisation and management structure and its system of internal financial reporting are based primarily on business 
segments. The reportable business segments comprise the water business which includes the regulated water and wastewater services undertaken by 
South West Water and the regulated water services undertaken by Bournemouth Water, and the waste management business of Viridor. Segmental 
revenue and results include transactions between businesses. Inter-segmental transactions are eliminated on consolidation.

(F) GOODWILL
Goodwill arising on consolidation from the acquisition of subsidiary undertakings represents the excess of the purchase consideration over the fair 
value of net assets acquired, less any subsequent impairment charges.

Goodwill is recognised as an asset and reviewed for impairment at least annually. Any impairment is recognised immediately in the income statement 
and is not subsequently reversed. For the purpose of impairment testing, goodwill acquired in a business combination is allocated to each of the cash 
generating units or group of cash generating units, that is expected to benefit from the synergies of the combination. Each unit or group of units to 
which goodwill is allocated represents the lowest level within the entity at which the goodwill is monitored for internal reporting purposes. Goodwill is 
allocated and monitored at the reportable operating segment level. Further details are contained in accounting policy (j).

When a subsidiary undertaking is sold, the profit or loss on disposal is determined after including the attributable amount of unamortised goodwill.

(G) OTHER INTANGIBLE ASSETS
Other intangible assets are recognised in relation to long-term service concessions contracts to the extent that future amounts to be received are 
not certain. 

Other intangible assets include assets acquired in a business combination and are capitalised at fair value at the date of acquisition. Following initial 
recognition, finite life intangible assets are amortised on a straight-line basis over their estimated useful lives, with the expense charged to the income 
statement through operating costs.

(H) PROPERTY, PLANT AND EQUIPMENT
i) Infrastructure assets (being water mains and sewers, impounding and pumped raw water storage reservoirs, dams, pipelines and sea outfalls)
Infrastructure assets were included at fair value on transition to IFRS, and subsequent additions are recorded at cost less accumulated depreciation 
and impairment charges. Expenditure to increase capacity or enhance infrastructure assets is capitalised where it can be reliably measured, and it is 
probable that incremental future economic benefits will flow to the Group. The cost of day-to-day servicing of infrastructure components is recognised 
in the income statement as it arises.

Infrastructure assets are depreciated evenly over their useful economic lives, and are principally: 

Dams and impounding reservoirs

Water mains

Sewers

200 years

40 – 120 years

40 – 120 years

Assets in the course of construction are not depreciated until commissioned.

ii) Landfill sites 
Landfill sites are included within land and buildings at cost less accumulated depreciation. Cost includes acquisition and development expenses. The 
cost of a landfill site is depreciated to its residual value (which is linked to gas production at the site post-closure) over its estimated operational life 
taking account of the usage of void space.

iii) Landfill restoration
Where the obligation to restore a landfill site is an integral part of its future economic benefits, a non-current asset within property, plant and 
equipment is recognised. The asset recognised is depreciated based on the usage of void space.

iv) Other assets (including energy recovery facilities, property, overground plant and equipment)
Other assets are included at cost less accumulated depreciation.

Freehold land is not depreciated. Other assets are depreciated evenly to their residual value over their estimated economic lives, and are principally:

Land and buildings – freehold buildings

30 – 60 years

Land and buildings – leasehold buildings

Over the estimated economic lives or the finance lease 
period, whichever is the shorter

Operational properties

Energy recovery facilities (including 
major refurbishments)

Fixed plant

Vehicles, mobile plant and computers

40 – 80 years

25 – 40 years

20 – 40 years

3 – 10 years

120

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION(h) Property, plant and equipment continued
Assets in the course of construction are not depreciated until commissioned.

The cost of assets includes directly attributable labour and overhead costs which are incremental to the Group. Borrowing costs directly attributable 
to the construction of a qualifying asset (an asset necessarily taking a substantial period of time to be prepared for its intended use) are capitalised as 
part of the asset. Assets transferred from customers are recognised at fair value as set out in accounting policy (v).

The assets’ residual values and useful lives are reviewed annually. With effect from 1 April 2015, the useful lives for certain assets have been amended 
where both external benchmarking and internal experience indicates a change is required. Lives for some asset have increased whilst others have 
decreased. To accommodate this change the range of useful lives for water mains and sewers has increased from 100 to 120 years.

Gains and losses on disposal are determined by comparing sale proceeds with carrying amounts. These are included in the income statement.

(I) LEASED ASSETS
Assets held under finance leases are included as property, plant and equipment at the lower of their fair value at commencement or the present value 
of the minimum lease payments, and are depreciated over their estimated economic lives or the finance lease period, whichever is the shorter. The 
corresponding liability is recorded as borrowings. The interest element of the rental costs is charged against profits using the actuarial method over the 
period of the lease. Rental costs arising under operating leases are charged against profits in the year they are incurred.

(J) IMPAIRMENT OF NON-FINANCIAL ASSETS
Assets with an indefinite useful life are not subject to amortisation and are tested annually for impairment, or whenever events or changes in 
circumstance indicate that the carrying amount may not be recoverable.

Assets subject to amortisation or depreciation are tested for impairment whenever events or changes in circumstances indicate that the carrying 
amount may not be recoverable.

An impairment loss is recognised for the amount by which an asset’s carrying amount exceeds its recoverable amount. The recoverable amount is 
the higher of an asset’s fair value, less costs to sell, and value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels 
for which there are separately identifiable cash flows (cash generating units). Value in use represents the present value of projected future cash flows 
expected to be derived from a cash generating unit, discounted using a pre-tax discount rate which reflects an assessment of the market cost of capital 
of the cash generating unit. Impairments are charged to the income statement in the year in which they arise.

Non-financial assets other than goodwill that have been impaired are reviewed for possible reversal of the impairment at each reporting date. 

Where a previously impaired asset or cash generating unit’s recoverable amount is in excess of its carrying amount, previous impairments are reversed 
to the carrying value that would have expected to be recognised had the original impairment not occurred.

(K) INVESTMENT IN SUBSIDIARY UNDERTAKINGS
Investments in subsidiary undertakings are initially recorded at cost, being the fair value of the consideration paid. Subsequently investments are reviewed 
for impairment on an individual basis annually or if events or changes in circumstances indicate that the carrying value may not be fully recoverable.

(L) INVESTMENT IN JOINT VENTURES
Joint ventures are entities over which the Group exercises joint control. Investments in joint ventures are accounted for using the equity method of 
accounting. Any excess of the cost of acquisition over the Group’s share of the fair values of the identifiable net assets of the joint venture at the date of 
acquisition is recognised as goodwill and is included in the carrying value of the investment in the joint venture.

The carrying value of the Group’s investment is adjusted for the Group’s share of post-acquisition profits or losses recognised in the income statement 
and statement of comprehensive income. Losses of a joint venture in excess of the Group’s interest are not recognised unless the Group has a legal or 
constructive obligation to fund those losses.

(M) INVENTORIES
Inventories are stated at the lower of cost and net realisable value. The cost of finished goods and work in progress includes raw materials and the cost 
of bringing stocks to their present location and condition. It excludes borrowing costs. Net realisable value is the estimated selling price less cost to sell.

(N) CASH AND CASH DEPOSITS
Cash and cash deposits comprise cash in hand and short-term deposits held at banks. Bank overdrafts are shown within current borrowings. 

(O) DERIVATIVES AND OTHER FINANCIAL INSTRUMENTS
The Group classifies its financial instruments in the following categories:

i) Loans and receivables
All loans and borrowings are initially recognised at fair value, net of transaction costs incurred. Following initial recognition, interest-bearing loans and 
borrowings are subsequently stated at amortised cost using the effective interest method.

Gains and losses are recognised in the income statement when the instruments are derecognised or impaired. Premia, discounts and other costs and 
fees are recognised in the income statement through the amortisation process.

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 12 months after 
the balance sheet date.
ii) Trade receivables
Trade receivables do not carry any interest receivable and are recognised initially at fair value and subsequently at amortised cost using the effective 
interest method, less provision for impairment. A provision for impairment of trade receivables is established when there is objective evidence that the 
Group will not be able to collect all amounts due in accordance with the original terms of the receivables.
iii) Trade payables
Trade payables are not interest-bearing and are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method.
iv) Financial assets arising from service concession arrangements
Where the provision of waste management services is performed through a contract with a public sector entity which controls a significant residual 
interest in asset infrastructure at the end of the contract, then consideration is treated as contract receivables, split between profit on the construction 
of assets, operation of the service and the provision of finance which is recognised in notional interest within finance income.

121

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v) Derivative financial instruments and hedging activities
The Group uses derivative financial instruments, principally interest rate swaps, foreign exchange forward contracts and cross-currency interest rate 
swaps to hedge risks associated with interest rate and exchange rate fluctuations. Derivative instruments are initially recognised at fair value on the 
date the derivative contract is entered into and subsequently remeasured at fair value for the reported balance sheet.

The Group designates certain hedging derivatives as either:

•  a hedge of a highly probable forecast transaction or change in the cash flows of a recognised asset or liability (a cash flow hedge) or

•  a hedge of the exposure to change in the fair value of a recognised asset or liability (a fair value hedge).

The gain or loss on remeasurement is recognised to the income statement except for cash flow hedges which meet the conditions for hedge 
accounting, when the portion of the gain or loss on the hedging instrument which is determined to be an effective hedge is recognised directly in 
equity, and the ineffective portion in the income statement. The gains or losses deferred in equity in this way are subsequently recognised in the 
income statement in the same period in which the hedged underlying transaction or firm commitment is recognised in the income statement.

In order to qualify for hedge accounting, the Group is required to document in advance the relationship between the item being hedged and the 
hedging instrument. The Group is also required to document and demonstrate an assessment of the relationship between the hedged item and the 
hedging instrument which shows that the hedge will be highly effective on an ongoing basis. This effectiveness testing is reperformed at the end of each 
reporting period to ensure that the hedge remains highly effective.

Where a non-derivative transaction or series of transactions with the same counterparty has the aggregate effect in substance of a derivative 
instrument, the transaction or series of transactions shall be recognised as a single derivative instrument at fair value with associated movements 
recorded in the income statement.

The full fair value of a hedging derivative is apportioned on a straight line basis between non-current and current assets and liabilities based on the 
remaining maturity of the hedging derivative. 

Derivative financial instruments deemed held for trading, which are not subject to hedge accounting, are classified as a current asset or liability with any 
change in fair value recognised immediately in the income statement.

The Group uses cross-currency swaps for some of its foreign currency denominated private placement borrowings. The swaps either have the effect of 
(i) converting variable rate foreign currency borrowings into fixed rate sterling borrowings, (ii) converting fixed rate foreign currency borrowings into 
fixed rate sterling borrowings, or (iii) converting fixed rate foreign currency borrowings into floating rate sterling borrowings. 

vi) Financial instruments at fair value through profit
Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which has been designated in a fair 
value hedging relationship. The fair values of these financial instruments are initially recognised on the date the hedging relationship is entered into and 
thereafter remeasured at each subsequent balance sheet date. The gain or loss on remeasurement for the period is recognised in the income statement.

(P) TAXATION INCLUDING DEFERRED TAX
The tax charge for the year comprises current and deferred tax. Tax is recognised in the income statement, except to the extent that it relates to items 
recognised in the statement of comprehensive income or directly in equity. In this case the tax is also recognised in the statement of comprehensive 
income or directly in equity.

Current tax is calculated on the basis of tax laws enacted or substantively enacted at the balance sheet date. Management periodically evaluates tax 
items subject to interpretation and establishes provisions on individual tax items where in the judgement of management the position is uncertain.

The Group includes a number of companies, including the parent company, which are part of a tax group for certain aspects of the tax legislation. One 
of these aspects relates to group relief whereby current tax liabilities can be offset by current tax losses arising in other companies within the same tax 
group. Payments for group relief are included within the current tax disclosures.

Deferred tax is provided in full on temporary differences between the carrying amount of assets and liabilities in the financial statements and the 
tax base, except if it arises from initial recognition of an asset or liability in a transaction, other than a business combination, that at the time of the 
transaction affects neither accounting nor taxable profit or loss. Deferred tax assets are recognised only to the extent that it is probable that future 
taxable profits will be available against which the assets can be realised. Deferred tax is determined using the tax rates enacted or substantively 
enacted at the balance sheet date, and expected to apply when the deferred tax liability is settled or the deferred tax asset is realised.

(Q) PROVISIONS
Provisions are made where there is a present legal or constructive obligation as a result of a past event and it is probable that there will be an outflow 
of economic benefits to settle this obligation and a reliable estimate of this amount can be made. Where the effect of the time value of money is 
material the current amount of a provision is the present value of the expenditures expected to be required to settle obligations. The unwinding of the 
discount to present value is included as notional interest within finance costs.

The Group’s policies on specific provisions are:

i) Landfill restoration costs
Provisions for the cost of restoring landfill sites are made when the obligation arises. Where the obligation recognised as a provision gives access to future 
economic benefits, an asset in property, plant and equipment is recognised. Provisions are otherwise charged against profits based on the usage of void space.

ii) Environmental control and aftercare costs
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period thereafter. Provision 
for all such costs is made over the operational life of the site and charged to the income statement on the basis of the usage of void space at the site. 
Further provisions required after the operational life of a site are recognised immediately in the income statement.

iii) Underperforming contracts
Where the unavoidable costs of meeting a contract’s obligations exceed the economic benefits derived from that contract, the unavoidable costs, less 
revenue anticipated under the terms of the contract, are recognised as a provision and charged to the income statement. An impairment loss on any 
assets dedicated to that contract is also recognised as described in accounting policy (j). 

122

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION(R) SHARE CAPITAL AND TREASURY SHARES
Ordinary shares are classified as equity.

Where the Company purchases the Company’s equity share capital (treasury shares) the consideration paid, including any directly attributable costs, is 
deducted from equity until the shares are cancelled or re-issued. Where such shares are subsequently re-issued, any consideration received, net of any 
directly attributable transaction costs, is included in equity.

The Group balance sheet includes the shares held by the Pennon Employee Share Trust, relating to employee share-based payments, which have not 
vested at the balance sheet date. These are shown as a deduction from shareholders’ equity until such time as they vest.

(S) DIVIDEND DISTRIBUTIONS 
Dividend distributions are recognised as a liability in the financial statements in the period in which the dividends are approved by the Company’s 
shareholders. Interim dividends are recognised when paid; final dividends when approved by shareholders at the Annual General Meeting.

(T) EMPLOYEE BENEFITS
i) Retirement benefit obligations
The Group operates defined benefit and defined contribution pension schemes.

Defined benefit pension schemes
The liability recognised in the balance sheet in respect of defined benefit pension plans is the present value of the defined benefit obligation at the 
end of the year less the fair value of plan assets. If the value of a plan’s assets exceeds the present value of its obligations, the resulting surplus is only 
recognised if the Group has an unconditional right to that surplus.

The defined benefit obligation is calculated by independent actuaries who advise on the selection of Directors’ best estimates, using the projected unit 
credit method. The present value of the defined benefit obligation is determined by discounting the estimated future cash outflows using interest rates 
of high quality corporate bonds, and that have terms to maturity approximating to the terms of the related pension obligation. The increase in liabilities 
of the Group’s defined benefit pension schemes, expected to arise from employee service in the year, is charged against operating profit.

Changes in benefits granted by the employer are recognised immediately as past service cost in the income statement.

Actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions are charged or credited to equity in the statement 
of comprehensive income in the period in which they arise.

Defined contribution scheme
Costs of the defined contribution pension scheme are charged to the income statement in the year in which they arise. The Group has no further 
payment obligations once the contributions have been paid.

ii) Share-based payment
The Group operates a number of equity-settled share-based payment plans for employees. The fair value of the employee services required in 
exchange for the grant is recognised as an expense over the vesting period of the grant.

Fair values are calculated using an appropriate pricing model. Non-market-based vesting conditions are adjusted for in assumptions as to the number of 
shares which are expected to vest. 

(U) PRE-CONTRACT AND DEVELOPMENT COSTS
Pre-contract and development costs, including bid costs are expensed as incurred, except where it is probable that the contract will be awarded or the 
development completed, in which case they are recognised as an asset which is amortised to the income statement over the life of the contract.

(V) FAIR VALUES
The fair value of interest rate swaps is based on the market price to transfer the asset or liability at the balance sheet date in an ordinary transaction 
between market participants.

The fair values of short-term deposits, loans and overdrafts with a maturity of less than one year are assumed to approximate to their book values. In 
the case of non-current bank loans and other loans, the fair value of financial liabilities for disclosure purposes is estimated by discounting the future 
contractual cash flows at the current market interest rate available to the Group for similar financial instruments.

(W) TRANSFERS OF ASSETS FROM CUSTOMERS
Where an item of property, plant and equipment that must be used to connect customers to the network is received from a customer, or where cash 
is received from a customer for the acquisition or construction of such an item, that asset is recorded and measured on initial recognition at its fair 
value. The credit created by the recognition of the asset is recognised in the income statement. The period over which the credit is recognised depends 
upon the nature of the service provided, as determined by the agreement with the customer. Where the service provided is solely a connection to the 
network, the credit is recognised at the point of connection. If the agreement does not specify a period, revenue is recognised over a period no longer 
than the economic life of the transferred asset used to provide the ongoing service.

The fair value of assets on transfer from customers is determined using a cost valuation approach allowing for depreciation.

(X) FOREIGN EXCHANGE
Transactions denominated in foreign currencies are translated at the exchange rate at the date of the transaction. Monetary assets and liabilities 
denominated in a foreign currency are translated at the closing balance sheet rate. The resulting gain or loss is recognised in the income statement.

(Y) PERPETUAL CAPITAL SECURITIES
Perpetual capital securities are issued securities that qualify for recognition as equity. Accordingly any periodic returns are accounted for as dividends 
and recognised directly in equity and as a liability at the time the Company becomes obligated to pay the periodic return. This reflects the nature of the 
periodic returns and repayment of principal being only made at the Company’s discretion. Any associated tax impacts are recognised directly in equity.

(Z) NON-UNDERLYING ITEMS
Non-underlying items are those that in the Directors’ view are required to be separately disclosed by virtue of their size, nature or incidence to enable 
a full understanding of the Group’s financial performance.

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(A) FINANCIAL RISK FACTORS
The Group’s activities expose it to a variety of financial risks: liquidity risk, market risk (interest rate and foreign currency risk) and credit risk.

The Group’s treasury function seeks to ensure that sufficient funding is available to meet foreseeable needs, maintains reasonable headroom for 
contingencies and manages inflation and interest rate risk.

The principal financial risks faced by the Group relate to liquidity, interest rate and credit counterparty risk.

These risks and treasury operations are managed by the Chief Financial Officer in accordance with policies established by the Board. Major transactions 
are individually approved by the Board. Treasury activities are reported to the Board and are subject to review by internal audit.

Financial instruments are used to raise finance, manage risk, optimise the use of surplus funds and manage overall interest rate performance. The 
Group does not engage in speculative activity.

i) Liquidity risk
The Group actively maintains a mixture of long-term and short-term committed facilities which are designed to ensure the Group has sufficient 
available funds for operations and planned expansions equivalent to at least one year’s forecast requirements at all times. Details of undrawn 
committed facilities and short-term facilities are provided in note 28.

Refinancing risk is managed under a Group policy that permits no more than 20% of Group net borrowings to mature in any financial year.

The Group and Water Business have entered into covenants with lenders. While terms vary, these typically provide for limits on gearing (primarily 
based on the Water Business’s Regulatory Capital Value and Viridor Limited’s EBITDA) and interest cover. 

Contractual undiscounted cash flows, including interest payments, at the balance sheet date were:

Due within 
1 year
£m

Due 
between 1 
and 2 years
£m

Due 
between 2 
and 5 years
£m

Group

31 March 2016
Non-derivative financial liabilities

Borrowings excluding finance lease liabilities
Interest payments on borrowings
Finance lease liabilities including interest
Trade and other payables
Guarantees
Derivative financial liabilities

Derivative contracts – net payments/ (receipts)
31 March 2015
Non-derivative financial liabilities

Borrowings excluding finance lease liabilities
Interest payments on borrowings
Finance lease liabilities including interest
Trade and other payables
Guarantees
Derivative financial liabilities

Derivative contracts – net payments/ (receipts)
Company

31 March 2016
Non-derivative financial liabilities

Borrowings excluding intercompany borrowings
Intercompany borrowings
Interest payments on borrowings
Trade and other payables
Guarantees
Derivative financial liabilities

Derivative contracts – net payments
31 March 2015
Non-derivative financial liabilities

Borrowings excluding intercompany borrowings
Intercompany borrowings
Interest payments on borrowings
Trade and other payables
Guarantees
Derivative financial liabilities
Derivative contracts – net payments

39.0
47.9
41.1
264.6
159.7

8.3

81.8
48.4
43.6
277.7
169.8

6.7

–
287.2
30.4
5.9
580.8

1.1

50.7
283.2
30.8
5.6
556.4

1.1

116.1
47.3
45.0
–
–

6.1

113.6
46.8
46.3
–
–

5.5

74.6
–
29.7
–
–

1.0

74.9
–
29.0
–
–

1.0

No liability is expected to arise in respect of the guarantees noted above. Guarantees are analysed in note 42.

124

Over  
5 years
£m

1,293.4
687.7
2,130.7
–
–

Total
£m

1,776.0
920.6
2,392.3
264.6
159.7

327.5
137.7
175.5
–
–

2.2

(67.0)

(50.4)

410.0
132.0
198.2
–
–

1,027.0
753.8
2,157.8
–
–

1,632.4
981.0
2,445.9
277.7
169.8

4.2

(105.4)

(89.0)

225.8
–
76.7
–
–

0.7

310.0
–
78.8
–
–

1.2

576.7
–
122.4
–
–

877.1
287.2
259.2
5.9
580.8

–

2.8

500.5
–
139.3
–
–

–

936.1
283.2
277.9
5.6
556.4

3.3

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
ii) Market risk
The Group has a policy of maintaining at least 50% of interest-bearing liabilities at fixed rates. The Group uses a combination of fixed rate and 
index-linked borrowings and fixed rate interest swaps as cash flow hedges of future variable interest payments to achieve this policy. At the year-end 
67% (2015 72%) of Group net borrowings were at fixed rates (including at least 50% of South West Water’s borrowings fixed for the period to 
March 2016) after the impact of financial derivatives. The notional principal amounts of the interest rate swaps are used to determine settlement under 
those swaps and are not therefore an exposure for the Group. These instruments are analysed in note 23. 

The interest rate for index-linked debt is based upon an RPI measure, which is also used in determining the amount of income from customers in 
South West Water and Bournemouth Water. 18% (2015 13%) of the Group’s gross debt is RPI index-linked.

The Group has no significant interest-bearing assets upon which the net return fluctuates from market risk. Deposit interest receivable is expected to 
fluctuate in line with interest payable on floating rate borrowings. Consequently the Group’s income and cash generated from operations (note 38) are 
independent of changes in market interest rates.

For 2016 if interest rates on variable net borrowings had been on average 0.5% higher/ lower with all other variables held constant, post-tax profit 
for the year and equity would have increased/ decreased by £0.1 million (2015 £0.4 million), for the equity sensitivity fair value, derivative impacts 
are excluded.

For 2016 if RPI on index-linked borrowings had been on average 0.5% higher/ lower with all other variables held constant, post-tax profit for the year 
and equity would have decreased/ increased by £1.9 million (2015 £1.5 million).

Foreign currency risk occurs at transactional and translation level from borrowings and transactions in foreign currencies. These risks are managed 
through forward contracts, which provide certainty over foreign currency risk.

iii) Credit risk
Credit counterparty risk arises from cash and cash deposits, derivative financial instruments and exposure to customers, including outstanding 
receivables. Further information on the credit risk relating to trade receivables is given in note 22.

Counterparty risk arises from the investment of surplus funds and from the use of derivative financial instruments. The Board has agreed a policy for 
managing such risk which is controlled through credit limits, counterparty approvals, and rigorous monitoring procedures. 

The Group has no other significant concentration of credit risk. The Group’s surplus funds are managed by the Group’s treasury function and are 
usually placed in short-term fixed interest deposits or the overnight money markets. Deposit counterparties must meet a board approved minimum 
criteria based on their short term credit ratings.

(B) CAPITAL RISK MANAGEMENT
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to provide returns for 
shareholders and benefits for other stakeholders and to maintain an optimal capital structure to minimise the cost of capital.

The Group’s policy is to have a minimum of 12 months pre-funding of projected capital expenditure. At 31 March 2016 the Group had cash and 
facilities, excluding restricted funds, of over £1.7 billion, meeting this objective.

In order to maintain or adjust the capital structure, the Group seeks to maintain a balance of returns to shareholders through dividends and an 
appropriate capital structure of debt and equity for each business segment and the Group.

The Group monitors capital on the basis of the gearing ratio. This ratio is calculated as net borrowings divided by total capital. Net borrowings 
are analysed in note 39 and calculated as total borrowings less cash and cash deposits. Total capital is calculated as total shareholders’ equity plus 
net borrowings.

The gearing ratios at the balance sheet date were:

Net borrowings (note 39)

Total equity

Total capital

Gearing ratio

2016
£m

 2,484.4

 1,487.6

 3,972.0

 62.5%

2015
£m
2,197.1

1,354.1

3,551.2

61.9%

South West Water and Bournemouth Water is also monitored on the basis of the ratio of its net borrowings to Regulatory Capital Value. Ofwat’s 
optimum gearing for the K6 (2015-2020) regulatory period is set at 62.5%.

Regulatory Capital Value

Net borrowings

Net borrowings/Regulatory Capital Value

2,997.3

1,793.3

59.8%

1,817.5

62.1%

South West Water
2016
£m

2015
£m
2,928.0

Bournemouth 
Water
2016
£m

152.9

86.7

56.7%

The Group has entered into covenants with lenders and, while terms vary, these typically provide for limits on gearing and interest cover.

The Group has been in compliance with its covenants during the year.

125

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(C) DETERMINATION OF FAIR VALUES
The Group uses the following hierarchy for determining the fair value of financial instruments by valuation technique:

•  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1)

• 

inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly 
(that is, derived from prices) (level 2)

• 

inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3).

The Group’s financial instruments are valued principally using level 2 measures as analysed in note 23.

The fair value of financial instruments not traded in an active market (for example over-the-counter derivatives) is determined by using valuation 
techniques. A variety of methods and assumptions are used based on market conditions existing at each balance sheet date. Quoted market prices or 
dealer quotes for similar instruments are used for long-term debt. Other techniques, such as estimated discounted cash flows, are used to determine 
fair value for the remaining financial instruments. The fair value of interest rate swaps is calculated as the present value of the estimated future 
cash flows.

The carrying values, less impairment provision, of trade receivables and payables are assumed to approximate to their fair values. The fair value of 
financial liabilities, principally environmental provisions, is calculated as the present value of the estimated future cash flows.

126

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION4. CRITICAL ACCOUNTING JUDGEMENTS AND ESTIMATES

The Group’s principal accounting policies are set out in note 2. Management is required to exercise significant judgement and make use of estimates 
and assumptions in the application of these policies. Estimates are based on factors including historical experience and expectations of future events 
that management believe to be reasonable. However, given the judgemental nature of such estimates, actual results could be different from the 
assumptions used.

IMPAIRMENT OF NON-FINANCIAL ASSETS AND GOODWILL
In order to determine whether impairments, or reversals of previous impairments, are required for non-financial assets, the Group estimates the 
recoverable amount of an individual asset or assets grouped at the lowest level for which there are separately identifiable cash flows (cash generating 
units). To reflect changes in the waste market, including the structural decline of landfill, and the prominence of recycling and recovering value from 
waste, together with the reorientation of Viridor’s operations towards ERFs, the Group has applied judgement in determining the allocation of 
CGUs. In the updated allocations non-strategic landfill assets are considered separate CGUs, as are landfill gas assets, with other remaining assets 
allocated to regional CGUs.

The Impairment assessment of non-current financial assets is based on projections of future cash flows for the cash generating unit and the use of 
a terminal value to incorporate expectations of growth after the period covered by specific plans. The cash flows are discounted by the weighted 
average cost of capital appropriate to the business activity which is reviewed on an annual basis. Judgement and estimation is required in determining 
the appropriate cash flows and discount rate used in the assessment.

The lowest level to which goodwill is allocated, monitored and tested by management is the segmental level, in line with the segments set out in note 
5. The initial goodwill recorded and subsequent impairment analysis require management to make estimations of future cash flows, terminal values and 
an assessment of the long-term pre-tax discount rate to be applied to those cash flows, which reflects an assessment of the cost of capital of the cash 
generating unit.

The principal assumptions used to assess impairment are set out in notes 15 and 17.

ENVIRONMENTAL AND LANDFILL RESTORATION PROVISIONS
Environmental control and aftercare costs are incurred during the operational life of each landfill site and for a considerable period thereafter. The 
period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site to site. Key factors are the type of 
waste, the speed at which it decomposes, the volume of leachate requiring treatment and regulatory requirements specific to the site. The amounts 
expected to be incurred are based on landfill site operating lives, taking account of the anticipated decline in landfill activity. 

The provisions are based on latest assumptions reflecting recent historic data and future cost estimates.

The provisions are recognised in the financial statements at the net present value of the estimated future expenditure required to settle the Group’s 
obligations. A discount rate is applied to recognise the time value of money and is unwound over the life of the provision. This is included in the income 
statement as a financial item within finance costs. 

As at 31 March 2016 the Group’s environmental and landfill restoration provisions were £182.1 million (2015 £193.0 million) (note 32).

Where a restoration provision gives access to future economic benefits, an asset is recognised and depreciated in accordance with the Group’s 
depreciation policy. As at 31 March 2016 these assets had a net book value of £11.7 million (2015 £17.9 million) (note 17).

RETIREMENT BENEFIT OBLIGATIONS
The Group operates defined benefit pension schemes for which actuarial valuations are carried out as determined by the trustees at intervals of not 
more than three years. The last such valuation of the main scheme was as at 31 March 2016.

The pension cost and liabilities under IAS 19 are assessed in accordance with Directors’ best estimates using the advice of an independent qualified 
actuary and assumptions in the latest actuarial valuation. The assumptions are based on member data supplied to the actuary and market observations 
for interest rates and inflation, supplemented by discussions between the actuary and management. The mortality assumption uses a scheme-specific 
calculation based on CMI 2016 actuarial tables with an allowance for future longevity improvement. The principal assumptions used to measure 
schemes’ liabilities, sensitivities to changes in those assumptions and future funding obligations are set out in note 30.

TAXATION
The Group’s current tax provision of £37.1 million relates to management’s judgement of the amount of tax payable on open tax computations where 
liabilities remain to be agreed with HMRC. The Group evaluates uncertain tax items, where a tax item is subject to interpretation and remains to be 
agreed. Principally the uncertain tax items for which a provision is made, relate to the interpretation of tax legislation regarding financing arrangements 
that have been entered into in the normal course of business. Provisions established for uncertain items are made using a best estimate of the tax 
expected to be paid, based on a qualitative assessment of all relevant information.

In assessing any appropriate provision requirements for uncertain tax items, the Group considers progress made in discussions with HMRC, expert 
advice on the likely outcome and any recent developments in case law.

Due to the uncertainty associated with such tax items, it is possible that at a future date, on conclusion of the open matters, the final outcome may 
vary significantly. Whilst a range of outcomes is reasonably possible, the extent of this range is additional liabilities of up to £20 million to a reduction in 
liabilities of up to £52 million. Any such variations will affect the tax financial results in the year in which such a determination is made.

In addition to provisions established for uncertain tax items, the Group has other uncertain tax items where the Group has paid in full the tax HMRC 
interpret as due, and therefore would benefit by up to £70 million should such tax positions be concluded in the Group’s favour.

SERVICE CONCESSION ARRANGEMENTS
Consideration from public sector entities for the operation of waste management service concessions is treated as contract receivables or other 
intangible assets, depending upon the right to receive cash from the asset. Consideration relating to contract receivables is split between profit on 
the construction of assets, operation of the service and provision of finance recognised as interest receivable. Management’s allocation between these 
three elements is assessed to reflect external market conditions according to the type of service provided.

127

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LANDFILL COSTS
The estimation of landfill reserves is of particular importance in assessing landfill costs since the projected cost of a landfill site is depreciated over its 
estimated operational life taking into account the usage of void space and gas production at the site post-closure. In estimating the operational life of a 
landfill site, consideration is given to the expected ongoing decline in the landfill market. Where Viridor plans or has constructed a competing energy 
recovery facility at certain existing landfill sites, the void which consequently is no longer expected to be used is excluded from the calculation of 
operational life. The estimates of landfill reserves are regularly reviewed and updated during the financial year for usage and other events (for example 
site extensions). Estimates are also subject to physical review by external advisers. 

A number of factors impact on the depreciation of landfill reserves including the available void space, future capital expenditure and operating costs. 
The assumptions are revised as these factors change.

The estimate of gas production at landfill sites post-closure reduces the depreciation of landfill reserves. An assessment is undertaken for individual 
sites of the historic profile of gas production during landfilling activity and the projected generation post-closure according to the type of waste 
contained in the landfill and expected profile of gas production over time.

REVENUE RECOGNITION
The Group recognises revenue at the time of delivery of services. Payments received in advance of services delivered are recorded as a liability.

South West Water and Bournemouth Water raise bills and recognise revenue in accordance with their entitlement to receive revenue in line with 
the limits established by the Periodic Review price-setting process. For water and wastewater customers with water meters, revenue recognised is 
dependent upon the volume supplied including an estimate of the sales value of units supplied between the date of the last meter reading and the 
year-end. Estimated usage is based on historic data, judgement and assumptions.

Viridor estimates income from certain contractual revenue streams based on tonnages, cost and historic data which are dependent on agreement with 
the customer after the delivery of the service. 

PROVISION FOR DOUBTFUL DEBTS
At the balance sheet date each subsidiary evaluates the collectability of trade receivables and records provisions for doubtful debts based on 
experience including comparisons of the relative age of accounts and consideration of actual write-off history. 

The actual level of debt collected may differ from the estimated levels of recovery. As at 31 March 2016 the Group’s current trade receivables were 
£303.6 million, against which £95.6 million had been provided for impairment (note 22). 

NON-UNDERLYING ITEMS
In establishing which items are disclosed separately as non-underlying, to enable a full understanding of the Group’s financial performance, 
the Directors exercise their judgement in assessing the size, nature or incidence of specific items.

128

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION5. SEGMENTAL INFORMATION

Operating segments are reported in a manner consistent with internal reporting provided to the Chief Operating Decision-Maker, which has been 
identified as the Pennon Group Plc Board. The earnings measures below are used by the Board in making decisions.

The water business comprises the regulated water and wastewater services undertaken by South West Water and the regulated water services 
undertaken by Bournemouth Water. The waste management business is the waste recycling and recovery services provided by Viridor. Segment 
assets include goodwill and other intangible assets, property, plant and equipment, inventories, trade and other receivables and cash and cash deposits. 
Segment liabilities comprise operating liabilities and exclude taxation. The other segment liabilities include the Company’s financing arrangements and 
Group taxation liabilities. Capital expenditure comprises additions to property, plant and equipment, including additions resulting from acquisitions 
through business combinations.

Revenue

Water

Waste management

Other

Less intra-segment trading*

Segment result

Operating profit/ (loss) before depreciation, amortisation and non-underlying items (EBITDA)

Water

Waste management

Other

Operating profit/ (loss) before non-underlying items

Water

Waste management

Other

Profit before tax and non-underlying items

Water

Waste management

Other

Profit before tax

Water

Waste management

Other

2016
£m

547.0

806.2

12.0

(12.9)

2015
£m

522.2

835.9

10.9

(11.8)

1,352.3

1,357.2

335.2

116.5

(3.3)

448.4

224.5

40.9

(3.6)

261.8

165.7

30.7

14.9

211.3

160.5

25.7

20.1

206.3

331.3

80.4

(0.7)

411.0

225.4

21.6

(0.4)

246.6

167.9

27.7

15.1

210.7

179.7

1.0

16.3

197.0

*  Intra-segment transactions between and to different segments is under normal market based commercial terms and conditions. Intra-segment revenue of the other segment is at cost.

129

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5. SEGMENTAL INFORMATION CONTINUED

Waste 
management 
£m

Water 
£m

Other 
£m

Eliminations 
£m

Group 
£m

Balance sheet

31 March 2016

Assets (excluding investments in joint ventures)

3,385.8

1,911.1

1,715.9

(1,350.4)

5,662.4

Investments in joint ventures

–

0.1

–

–

0.1

Total assets

Liabilities

Net assets

31 March 2015

3,385.8

1,911.2

1,715.9

(1,350.4)

5,662.5

(2,502.4)

(1,513.2)

(1,509.7)

1,350.4

(4,174.9)

883.4

398.0

206.2

–

1,487.6

Assets (excluding investments in joint ventures)

3,067.7

1,828.7

1,779.6

(1,268.3)

5,407.7

Investments in joint ventures

–

0.1

–

–

0.1

Total assets

Liabilities

Net assets

3,067.7

1,828.8

1,779.6

(1,268.3)

5,407.8

(2,359.2)

(1,413.4)

(1,549.4)

1,268.3

(4,053.7)

708.5

415.4

230.2

–

1,354.1

Segment liabilities of the water and waste management segments comprise operating liabilities. The other segment liabilities include the Group 
taxation liabilities.

Water 
£m

Waste 
management 
£m

Other 
£m

Group 
£m

Notes

7

7

8

8

7

17

7

7

8

8

0.7

220.6

110.3

3.0

61.8

–

145.1

105.9

–

2.8

60.3

3.0

154.5

72.5

28.2

12.3

2.7

156.3

56.1

24.3

30.6

14.0

–

0.1

0.1

10.9

22.1

–

–

(0.3)

–

10.6

10.5

3.7

375.2

182.9

42.1

96.2

2.7

301.4

161.7

24.3

44.0

84.8

Other information

31 March 2016

Amortisation of other intangible assets

Capital expenditure (including acquisitions)

Depreciation

Finance income (before non-underlying items)

Finance costs

31 March 2015

Amortisation of other intangible assets

Capital expenditure

Depreciation

Impairment

Finance income

Finance costs

130

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Geographic analysis of revenue based on location of customers

Revenue

United Kingdom

Rest of European Union

China

Rest of World

2016 
£m

2015 
£m

1,296.1

1,317.6

10.5

38.8

6.9

10.4

25.3

3.9

1,352.3

1,357.2

The Group’s country of domicile is the United Kingdom and is the country in which it generates the majority of its revenue. The Group’s non-current 
assets are all located in the United Kingdom.

6. NON-UNDERLYING ITEMS

Non-underlying items are those that in the Directors’ view are required to be separately disclosed by virtue of their size, nature or incidence to enable 
a full understanding of the Group’s financial performance. 

Operating (costs)/ credits

Restructuring costs(a)

Pension costs – past service(b)

Environmental provisions(c)

Underperforming contracts(d)

Impairment of property, plant and equipment(e)

Total net operating costs

Remeasurement of fair value movement in derivatives(f)

Deferred tax change in rate(g)

Tax credit arising on non-underlying items

Net non-underlying credit/ (charge)

Notes

32

30

32

32

17

8

31 

9

2016 
£m

(10.2)

–

–

–

–

(10.2)

5.2

33.1

1.0

29.1

2015 
£m

–

14.9

6.7

(11.0)

(24.3)

(13.7)

–

–

2.7

(11.0)

(a)  During the year a one-off charge of £10.2 million was made to the restructuring provision reflecting announced reorganisations across the Group.

(b) Last year a non-underlying credit was recognised relating to changes made to the Group’s defined benefit scheme. Changes implemented last year 

capped pensionable pay for active members, reducing past service cost.

(c)  Last year landfill environmental provisioning was reassessed £6.7 million lower reflecting lower expected restoration and aftercare costs, partly 

offset by a reduction in discount rate.

(d) A small number of contracts last year were assessed as underperforming. On this basis a provision of £11.0 million was established.

(e) Following a detailed review of the allocation of non-financial assets to cash generating units, an impairment of £60.9 million has been recognised in 
relation to Viridor’s non-strategic landfill assets and a £60.9 million reversal of impairment has been recognised in the newly aggregated regional 
cash generating units. Further details of the review are set out in note 17.

In 2014/15 the profitability of a small number of landfill energy sites has been impacted by higher than anticipated site costs and lower than 
expected volumes due to site specific circumstances. As a result, a net non-underlying impairment charge of £24.3 million has been recognised to 
write down the carrying value of landfill energy property, plant and equipment. Included in the net charge are impairment reversals of £9.2 million.

(f)  For certain derivative financial instruments, where market volatility and counterparty credit risk result in hedge accounting becoming less certain, 

hedge accounting is discontinued and non-cash fair value movements are recognised in the income statement as non-underlying items.

(g) Following the enactment during the year the rate of corporation tax reduced from 20% to 19% from April 2017 and reduces further to 18% 
from April 2020, a one-off credit of £33.1 million has been recognised in the income statement. In addition, a charge of £3.8 million has been 
recognised in the statement of comprehensive income and a charge of £0.1 million has been recognised directly in equity.

131

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7. OPERATING COSTS

Employment costs before non-underlying items

Raw materials and consumables

Other operating expenses before non-underlying items include:

Profit on disposal of property, plant and equipment

Operating lease rentals payable:

  – Plant and machinery

  – Property

Research and development expenditure

Trade receivables impairment

Depreciation of property, plant and equipment:

  – Owned assets

  – Under finance leases

  – Impairment of property, plant and equipment

Amortisation of other intangible assets

Notes

13

22

 6

16

Operating costs include a £10.2 million charge (2015 £13.7 million charge) relating to non-underlying items, as detailed in note 6.

Fees payable to the Company’s auditors in the year were:

Fees payable to the Company’s auditors and its associates for the audit of parent Company and consolidated 
financial statements

Fees payable to the Company’s auditors and its associates for other services:

The audit of Company’s subsidiaries

Audit related assurance services

Other non-audit services

Total fees

Fees payable to the Company’s auditors in respect of Pennon Group pension schemes:

Audit

2016 
£m

180.0

114.7

2015 
£m

164.3

103.8

(4.3)

(3.7)

16.9

9.0

0.1

8.4

140.0

42.9

–

3.7

2016 
£000

 94

 635

50

 122

901 

30

15.7

9.2

0.1

12.8

125.6

36.1

24.3

2.7

2015 
£000

75

471

50

7

603

17

Expenses reimbursed to the auditors in relation to the audit of the Group were £45,000 (2015 £40,000).

A description of the work of the Audit Committee is set out in its report on pages 66 to 69 which includes an explanation of how the auditors’ 
objectivity and independence are safeguarded when non-audit services are provided by the auditors’ firm.

132

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
8. NET FINANCE COSTS

Cost of servicing debt

Bank borrowing and overdrafts

Interest element of finance lease rentals

Other finance costs

Interest receivable

Interest receivable on shareholder loans to 
joint ventures

Notional interest

Interest receivable on service concession 
arrangements

Retirement benefit obligations

30

Unwinding of discounts in provisions

Finance 
cost
£m

2016
Finance 
income
£m

Notes

Total
£m

(48.7)

(33.5)

(2.8)

6.3

10.7

Finance 
cost
£m

(32.2)

(32.9)

(6.5)

–

–

(68.0)

(71.6)

2015
Finance 
income
£m

–

–

–

11.3

11.4

22.7

16.7

(1.8)

(9.4)

5.5

–

13.5

(2.7)

(10.5)

(13.2)

–

–

13.5

Total
£m

(32.2)

(32.9)

(6.5)

11.3

11.4

(48.9)

13.5

(2.7)

(10.5)

0.3

(48.7)

(33.5)

(2.8)

–

–

(85.0)

–

(1.8)

(9.4)

–

–

–

6.3

10.7

17.0

16.7

–

–

(11.2)

16.7

Net gains on derivative financial instruments 
arising from the combination of non-derivative 
instruments

–

8.4

8.4

–

7.8

7.8

Net finance cost before non-underlying items

(96.2)

42.1

(54.1)

(84.8)

44.0

(40.8)

Non-underlying items

Fair value remeasurement of non-designated 
derivative financial instruments providing 
commercial hedges

6

–

5.2

5.2

–

–

–

Net finance cost after non-underlying items

(96.2)

47.3

(48.9)

(84.8)

44.0

(40.8)

In addition to the above, finance costs of £9.4 million (2015 £22.5 million) have been capitalised on qualifying assets included in property, plant and 
equipment and other intangible assets.

133

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9. TAXATION

Before non-
underlying 
items 2016
£m

Notes

Non-
underlying 
items 
(Note 6) 
2016
£m

Before non-
underlying 
items 2015
£m

Total 2016
£m

Analysis of charge in year

Current tax charge

Deferred tax – other

Deferred tax arising on change of rate of 
corporation tax

Total deferred tax charge

Tax charge for year

31

32.9

39.2

–

39.2

72.1

(1.7)

0.7

(33.1)

(32.4)

(34.1)

31.2

39.9

(33.1)

6.8

38.0

39.2

18.2

–

18.2

57.4

Non-
underlying 
items 
(Note 6) 
2015
£m

0.6

(3.3)

–

(3.3)

(2.7)

Total 2015
£m

39.8

14.9

–

14.9

54.7

UK corporation tax is calculated at 20% (2015 21%) of the estimated assessable profit for the year.

UK corporation tax is stated after a credit relating to prior year current tax of £1.4 million (2015 credit of £5.5 million) and a prior year deferred tax 
charge of £15.9 million (2015 £9.7 million).

The 2016 deferred tax charge includes a credit of £33.1 million reflecting a reduction in the rate of UK corporation tax. 

The tax for the year differs from the theoretical amount which would arise using the standard rate of corporation tax in the UK (20%) from:

Profit before tax

Profit before tax multiplied by the standard rate of UK corporation tax of 20% (2015 21%)

Effects of:

Expenses not deductible for tax purposes

Financial transaction deemed ineligible

Joint ventures profits not taxed

Change in rate of corporation tax

Adjustments to tax charge in respect of prior years

Depreciation charged on non-qualifying assets

Tax charge for year

2016
£m

 206.3

 41.3

1.6

12.0

(0.7)

 (33.1)

 14.5

2.4

38.0

2015
£m

197.0

41.4

4.1

3.7

(1.0)

–

4.2

2.3

54.7

The adjustments to the tax charge in respect of prior years, include a charge of £30 million for an uncertain tax item relating to a financial transaction, 
partly offset by an updated assessment of other uncertain tax items, following discussions with HMRC on complex tax legislation relating to the 
deductibility of financial arrangements and relief claims for capital expenditure, plus submission of the prior year tax returns resulting in lower tax being 
due compared to the assessment made for the 2014/15 charge.

The average applicable tax rate for the year before non-underlying items was 34% (2015 27%). The average applicable tax rate for the year after 
non-underlying items was 18% (2015 28%).

In addition to the amounts recognised in the income statement the following tax charges and credits were also recognised:

Amounts recognised directly in other comprehensive income

Deferred tax charge/ (credit) on defined benefit pension schemes

Deferred tax charge/ (credit) on cash flow hedges

Amounts recognised directly in equity

Deferred tax charge on share-based payments

Current tax credit on perpetual capital securities periodic return

10. PROFIT OF THE PARENT COMPANY

Profit attributable to ordinary shareholders’ equity dealt within the accounts of the parent company

2016
£m

 2.4

 1.8

 0.3

(4.1)

2016
£m

 91.4

2015
£m

(0.4)

(5.7)

–

(4.3)

2015
£m

300.1

As permitted by Section 408 of the Companies Act 2006 no income statement or statement of comprehensive income is presented for the Company.

134

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
11. EARNINGS PER SHARE

Basic earnings per share are calculated by dividing the earnings attributable to ordinary shareholders by the weighted average number of ordinary 
shares outstanding during the year, excluding those held in the employee share trust (note 36), which are treated as cancelled.

For diluted earnings per share, the weighted average number of ordinary shares in issue is adjusted to include all dilutive potential ordinary shares. 
The Group has two types of dilutive potential ordinary shares – those share options granted to employees where the exercise price is less than the 
average market price of the Company’s ordinary shares during the year; and the contingently issuable shares under the Group’s Performance and 
Co-investment Plan and the deferred shares element of the Annual Incentive Bonus Plan, to the extent that the performance criteria for vesting of the 
awards are expected to be met. 

The weighted average number of shares and earnings used in the calculations were:

Number of shares (millions)

For basic earnings per share

Effect of dilutive potential ordinary shares from share options

For diluted earnings per share

2016

2015

410.9

1.8

412.7

390.9

1.8

392.7

BASIC AND DILUTED EARNINGS PER ORDINARY SHARE 
Earnings per ordinary share before non-underlying items and deferred tax are presented as the Directors believe that this measure provides a more 
useful comparison on business trends and performance, since deferred tax reflects distortive effects of changes in corporation tax rates and the level of 
long-term capital investment. Earnings per share have been calculated:

Profit
after tax
£m

152.1

39.2

(29.1)

162.2

Statutory earnings

Deferred tax charge before non-underlying items

Non-underlying items (net of tax)

Earnings before non-underlying items and deferred tax

12. DIVIDENDS

Amounts recognised as distributions to ordinary equity holders in the year

Interim dividend paid for the year ended 31 March 2015: 9.98p (2014 9.39p) per share

Final dividend paid for the year ended 31 March 2015: 21.82p (2014 20.92p) per share

Proposed dividends

Proposed interim dividend for the year ended 31 March 2016: 10.46p per share

Proposed final dividend for the year ended 31 March 2016: 23.12p per share

2016

2015

Earnings per share

Basic
p

Diluted
p

Profit
after tax 
£m

Earnings per share
Diluted
p

Basic
p

37.0

9.5

(7.0)

39.5

36.9

9.5

(7.1)

39.3

126.3

18.2

11.0

155.5

32.2

4.6

2.8

39.6

2015
£m

34.8

82.2

117.0

32.3

4.7

2.8

39.8

2016
£m

39.8

89.7

129.5

43.1

95.4

 138.5

The proposed interim and final dividends have not been included as liabilities in these financial statements.

The proposed interim dividend for 2016 was paid on 1 April 2016 and the proposed final dividend is subject to approval by shareholders at the Annual 
General Meeting.

135

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13. EMPLOYMENT COSTS

Wages and salaries

Social security costs

Pension costs

Share-based payments

Non-underlying items

Total employment costs

Charged:

  Employment costs (excluding non-underlying items) – consolidated income statement

  Non-underlying items – consolidated income statement

  Capital schemes – property, plant and equipment

Total employment costs

Notes

30

33

6, 30

 6

2016
£m

158.0

15.3

20.1

2.8

8.6

204.8

180.0

8.6

16.2

204.8

2015
£m

143.9

13.8

17.9

3.5

(14.9)

164.2

164.3

(14.9)

14.8

164.2

Details of Directors’ emoluments are set out in note 14. There are no personnel, other than Directors, who as key management exercise authority and 
responsibility for planning, directing and controlling the activities of the Group.

Employees (average full time equivalent number)

The average monthly number of employees (including Executive Directors) was:

Water

Waste management

Other

Group totals

The total number of employees at 31 March 2016 was 5,033 (2015 4,590).

14. DIRECTORS’ EMOLUMENTS

Executive Directors:

  Salary

  Performance-related bonus paid or payable

  Share-based payments

  Other emoluments, including payments in lieu of pension provision

Non-executive Directors

2016

2015

1,706

3,230

51

4,987

2016
£000

1,152

416 

555 

258

529

1,408

3,101

49

4,558

2015
£000

1,119

382

750

327

506

2,910 

3,084

The cost of share-based payments represents the amount charged to the income statement, as described in note 33.

The aggregate gains on vesting of Directors’ share-based awards amounted to a total of £220,000 (2015 £642,000).

Total gains made by Directors on the exercise of share options were £2,000 (2015 £nil).

Total emoluments include £1,200,000 (2015 £1,359,000) payable to Directors for services as directors of subsidiary undertakings.

At 31 March 2016 one Director (2015 one) is accruing retirement benefits under defined benefit pension schemes in respect of which the Group 
contributed £29,000 (2015 £5,000). 

At 31 March 2016 one Director (2015 one) is a member of the Group’s defined contribution pension scheme in respect of which the Group 
contributed £52,000 (2015 £49,700). 

At 31 March 2016 three Directors received payments in lieu of pension provision (2015 three).

More detailed information concerning Directors’ emoluments (including pensions and the highest paid Director) and share interests is shown in the 
Directors’ remuneration report on pages 77 to 98.

136

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15. GOODWILL

Cost:

At 1 April 2014

At 31 March 2015

Recognised on acquisition of subsidiaries (note 44)

At 31 March 2016

Carrying amount:

At 1 April 2014

At 31 March 2015
At 31 March 2016

£m

339.3

339.3

45.7

385.0

339.3

339.3
385.0

Goodwill acquired in a business combination is allocated at acquisition to the cash generating unit (CGU) expected to benefit from that business 
combination. £342.7 million of the goodwill balance is allocated to the waste management business, with the remaining £42.3 million allocated to the 
water business, representing the lowest levels at which goodwill is monitored and tested.

IMPAIRMENT TESTING OF GOODWILL 
The Group tests goodwill for impairment annually, or more frequently if there are any indications that impairment may have arisen. 

The recoverable amount of the water business segment, for which goodwill was first recognised during the year on the acquisition of Bournemouth 
Water, is assessed with reference to performance expectations compared to those assumed at time of acquisition. Key assumptions used to assess the 
value of this goodwill included future allowed tariff increases and delivery of operational efficiencies. 

The recoverable amount of the waste management segment, to which the majority of goodwill is allocated, is determined based on value-in-use 
calculations which, under IAS 36 ‘Impairment of Assets’, require the use of base cash flow projections that reflect reasonable and supportable 
assumptions with specific restrictions on the estimates to be used. These include limitations on reflecting cash flows to take account of future cost 
restructuring, or improvement or enhancement of asset performance. Uncommitted projects are excluded. Discount rates are required to be derived 
independently of the Group’s capital structure and reflect management’s prudent estimate of a rate that investors would require if they were to 
choose a similar investment.

The base cash flow projections have been derived by prudently adjusting key assumptions underlying the Group’s detailed budget and strategic plan 
projections. These cover a period of seven years and are prepared as part of the annual planning cycle. This period is believed to lead to a more 
realistic estimate of future cash flows than five years. 

These plans are based on detailed market-by-market forecasts of projected volumes, prices and costs for each business activity. These forecasts 
reflect, on an individual operational site basis, numerous assumptions and estimates. The key assumptions include anticipated changes in market size 
and volumes; recyclate prices; energy selling prices; gate fees; the level of future landfill tax; and cost inflation. Management has determined the value 
assigned to each assumption based on historical experience, market surveys, industry analysis and current legislation. For business activities with an 
indefinite life a terminal growth rate has been used. 

Management has applied the following assumptions to the cash flow projections:

Assumption

Discount rate

Pre-tax discount rates used range from 
7% to 10%, across the CGUs business activities – 
(2015 7.5% to 10%)

Long-term growth rates

0.5% applied to overheads beyond the period of the 
detailed projections. (2015 0.5%)
2.5% applied to other cash flows beyond the period of 
the detailed projections. (2015 2.5%)

Basis for assumption

Discount rates have been determined based on an estimate of the waste management 
segment’s weighted average cost of capital adjusted for the different risk profiles of the 
segment’s business activities to the extent that the cash flows have not already been 
adjusted. Investments in joint ventures reflect an expected equity return only.

Ongoing efficiencies and benefits from economies of scale.

Based on forecasts of growth in waste management markets and the UK economy.

137

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Acquired intangible assets

Cost:

At 1 April 2014

Additions

At 31 March 2015

Additions

Recognised on acquisition of subsidiaries (note 44)

At 31 March 2016

Accumulated amortisation:

At 1 April 2014

Charge for year

At 31 March 2015

Charge for year

At 31 March 2016

Carrying amount:

At 1 April 2014

At 31 March 2015

At 31 March 2016

Service 
concession 
arrangements
£m

Customer 
contracts
£m

Patents
£m

Other
£m

Total
£m

19.6

28.5

48.1

6.9

–

55.0

–

–

–

–

–

19.6

48.1

55.0

32.7

–

32.7

–

1.6

34.3

21.8

2.7

24.5

3.0

27.5

10.9

8.2

6.8

0.2

–

0.2

–

–

0.2

0.1

–

0.1

0.1

0.2

0.1

0.1

–

–

–

–

0.3

2.3

2.6

–

–

–

0.6

0.6

–

–

2.0

52.5

28.5

81.0

7.2

3.9

92.1

21.9

2.7

24.6

3.7

28.3

30.6

56.4

63.8

Service concession arrangements, once available for use, are amortised over the useful life of each contract. The average remaining life is 24 years 
(2015 25 years).

Customer contracts are amortised over the useful life of each contract which at acquisition ranged between two and 15 years. The weighted average 
remaining life is three years (2015 three years).

Patents are amortised over their estimated useful lives which at acquisition was 13 years. The average remaining life is two years (2015 three years).

Other, including computer software, is amortised over the useful life of the assets which at acquisition was three years. The average remaining life is 
two years.

The carrying values of other intangible assets are reviewed annually or when events or changes in circumstance indicate that the carrying amounts may 
not be fully recoverable.

During the year borrowing costs of £2.1 million (2015 £1.4 million) have been capitalised on qualifying assets, at an average borrowing rate of 4.2% 
(2015 4.1%).

The principle assumptions used to assess impairment are set out in note 17.

138

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
17. PROPERTY, PLANT AND EQUIPMENT

Land and 
buildings
£m

Infrastructure 
assets
£m

Operational 
properties
£m

Fixed and 
mobile plant, 
vehicles and 
computers
£m

Landfill 
restoration
£m

Construction 
in progress
£m

481.9
9.7
–
–
(0.5)
2.6
493.7
10.5 
41.5
– 
– 
(28.8) 
7.5 
 524.4

312.8
22.7

–

(0.2)
335.3
 21.2

36.0

(20.3) 
 372.2

169.1
158.4
 152.2

1,608.6
11.5
6.9
(1.8)
(1.2)
17.5
1,641.5
19.3
121.1
6.6
(5.5)
(1.2) 
43.1 
1,824.9

178.6
23.9

–

(1.2)
201.3
23.6

–

(1.2)
223.7

1,430.0
1,440.2
1,601.2

641.3
3.5
–
–
(0.1)
4.9
649.6
1.0
27.4
0.8
– 
(0.1) 
 14.8
693.5

203.5
11.7

–

(0.1)
215.1
12.4 

–

(0.1)
227.4

437.8
434.5
466.1

1,622.5
34.8
0.1
–
(25.6)
519.8
2,151.6
35.4
35.2
–
– 
(18.2) 
425.9
2,629.9

960.3
98.7

24.3

(23.9)
1,059.4
123.5

(36.0)

(17.0)
1,129.9

662.2
1,092.2
1,500.0

63.4
–
–
–
–
4.0
67.4
–
–
–
 –
(2.8)
–
64.6

42.6
6.9

–

–
49.5
4.6

 –

(1.2)
52.9

20.8
17.9
11.7

730.5
241.9
–
–
–

(536.8)
435.6
218.0
3.8
–
–
–

(491.3)
166.1

–
–

–

–
–
–

 –

–
–

730.5
435.6
166.1

Total
£m

5,148.2
301.4
7.0
(1.8)
(27.4)
12.0
5,439.4
284.2
229.0
7.4
(5.5)
(51.1)
–
5,903.4

1,697.8
163.9

24.3

(25.4)
1,860.6
185.3

 –

(39.8)
2,006.1

3,450.4
3,578.8
3,897.3

Group

Cost:
At 1 April 2014
Additions
Assets adopted at fair value
Grants and contributions
Disposals
Transfers/ reclassifications
At 31 March 2015
Additions
Arising on acquisition (note 44)
Assets adopted at fair value
Grants and contributions
Disposals
Transfers/ reclassifications
At 31 March 2016

Accumulated depreciation:
At 1 April 2014
Charge for year
Impairment charge/ reversal for 
the year
Disposals
At 31 March 2015
Charge for year
Impairment charge/ reversal for 
the year
Disposals
At 31 March 2016

Net book value:
At 1 April 2014
At 31 March 2015
At 31 March 2016

Of the total depreciation charge of £185.3 million (2015 £163.9 million), £1.4 million (2015 £1.3 million) has been charged to capital projects, £1.0 million 
(2015 £0.9 million) has been offset by deferred income and £182.9 million (2015 £161.7 million) has been charged against profits.

Asset lives and residual values are reviewed annually.

During the year borrowing costs of £7.3 million (2015 £21.1 million) have been capitalised on qualifying assets, at an average borrowing rate of 4.1%.

IMPAIRMENT TESTING FOR PROPERTY, PLANT AND EQUIPMENT AND INTANGIBLE ASSETS
Property, plant and equipment and finite lived intangible assets are reviewed for impairment when any indicators of impairment are identified. Most of 
the individual assets do not generate independent cash flows and as a result, for the purposes of impairment reviews, the assets are grouped into cash 
generating units (CGUs). The CGUs of the waste management segment comprise individual assets which together constitute the smallest identifiable 
group of assets that generate cash inflows that are largely independent of the cash inflows from other assets or group of assets. 

The carrying value of these individual assets is compared to the recoverable amount of the CGUs, which is based predominantly on value-in-use. 
Value–in–use calculations use the same base cash flow projections used for testing goodwill (note 15) and are derived by adjusting the Group’s detailed 
budget and strategic plan which cover a period of seven years and are approved by the Board annually. The key assumptions are the same as for the 
impairment testing of goodwill (note 15). 

To reflect changes in the waste market, including the structural decline of landfill, and the prominence of recycling and recovering value from waste, 
together with the reorientation of Viridor’s operations towards ERFs, the allocation of CGUs has been refreshed.

The updated allocations ensure CGUs reflect the lowest level of independent cash inflows. Non-strategic landfill assets are considered separate CGUs 
as are landfill gas assets, with other remaining assets allocated to regional CGUs.

The result of this change in CGUs is an impairment of non-strategic landfill sites of £60.9 million and a £60.9 million reversal of assets, including strategic 
landfill sites and recycling assets, allocated to regional CGUs.

For certain CGUs the recoverable amount is determined by reference to the fair value less costs to sell of the underlying assets using external and 
internal valuations of property and equipment and management’s estimate of disposal costs.

139

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17. PROPERTY, PLANT AND EQUIPMENT CONTINUED

For the purposes of disclosing the results of the impairment review the CGUs have been grouped together by asset class of non-strategic landfill CGUs 
or regional CGUs. The key assumptions in the Group’s detailed budget and strategic plan are the same as those used for testing goodwill (note 15). The 
assumptions applied to these cash flow projections are:

Assumption

Discount rate

The pre–tax discount rate used for landfill is 9%
The pre-tax discount rate used for regional CGUs ranges from 7% - 10%

Long–term growth rates

Basis for assumption

Discount rates have been determined based on an estimate of the waste 
management segment’s weighted average cost of capital adjusted for the 
different risk profiles of the segment’s business activities to the extent 
that the cash flows have not already been adjusted.

0.5% applied to overheads beyond the period of the detailed 
projections.

Ongoing efficiencies and benefits from economies of scale.

2.5% applied to other cash flows beyond the strategic plan period up to 
the end of the life of the assets on projected volumes.

Based on forecasts of growth in waste management markets and the 
UK economy.

Using management cash flow projections, a 1.5% increase in real long–term growth rate of overheads, or a 0.5% increase in discount rate, or a 0.5% 
reduction in the long–term growth rate of other cash flows, or a 5% reduction in overall net cash flows, with all other variables held constant, would 
not have a material impact on the impairment charge or impairment reversal in the year. 

Assets held under finance leases included above were:

Infrastructure 
assets
£m

Operational 
properties
£m

Fixed and 
mobile plant, 
vehicles and 
computers
£m

Construction 
in progress
£m

398.0

409.5 

47.4

52.6 

350.6

356.9 

422.3

439.8

96.9

107.2

325.4

332.6

492.3

515.9

210.1

252.6

282.2

263.3

1.1

0.2

–

–

1.1

0.2

Total
£m

1,313.7

1,365.4

354.4

412.4

959.3

953.0

Cost:

At 31 March 2015

At 31 March 2016

Accumulated depreciation:

At 31 March 2015

At 31 March 2016

Net book amount:

At 31 March 2015

At 31 March 2016

140

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATIONCompany

Cost:

At 1 April 2014

Additions

Disposals

At 31 March 2015

Additions

Disposals

At 31 March 2016

Accumulated depreciation:

At 1 April 2014

Charge for year

Disposals

At 31 March 2015

Charge for year

Disposals

At 31 March 2016

Net book value:

At 1 April 2014

At 31 March 2015

At 31 March 2016

Asset lives and residual values are reviewed annually.

Fixed and mobile plant, 
vehicles and computers 
£m 

0.3

0.1

(0.1)

0.3

0.1

(0.1)

0.3

0.1

0.1

–

0.2

0.1

(0.1)

0.2

0.2

0.1

 0.1

141

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18. FINANCIAL INSTRUMENTS BY CATEGORY

The accounting policies for financial instruments have been applied to the line items:

Fair value

Amortised cost

Derivatives 
used for 
fair value 
hedging 
£m

Derivatives 
used for cash 
flow hedging 
£m

Derivatives 
not in a hedge 
accounting 
relationship 
£m

Loans and 
receivables 
£m

Trade 
receivables 
and trade 
payables 
£m

–
–
1.8
–
1.8

–
–
–
–

–
–
68.1
–
68.1

–
(6.5)
–
(6.5)

–
–
1.8
–
1.8

–
–
–
–
–

–
–
–

–
–
(0.7)
–
(0.7)

–
–
3.4
–
3.4

–
(46.9)
–
(46.9)

–
–
0.2
–
0.2

–
(45.9)
–
(45.9)

–
–
–
–
–

–
–
(7.6)
–
(7.6)

–
–
–

–
–
(13.1)
–
(13.1)

–
–
67.0
–
67.0

–
(9.0)
–
(9.0)

–
–
–
–
–

–
(13.1)
–
(13.1)

–
–
–
–
–

–
–
(4.2)
–
(4.2)

–
–
–

–
–
(3.6)
–
(3.6)

–
283.0
–
632.2
 915.2

(3,116.6)

–
–

(3,116.6)

–
300.2
–
771.0
1,071.2

(2,968.1)
–
–
(2,968.1)

974.2
7.4
–
429.7
1,411.3

(0.3)
(1,164.3)

–
–

(1,164.6)

945.2
532.5
1,477.7

(0.3)
(1,219.3)

–
–

(1,219.6)

208.0
–
–
–
 208.0

–
–
(95.9)
(95.9)

195.7
–
–
–
195.7

–
–

(102.5)
(102.5)

–
–
–
–
–

–
–
–
(0.3)
(0.3)

–
–
–

–
–
–
(0.1)
(0.1)

Total 
£m

208.0
283.0
72.2
632.2
 1,195.4

(3,116.6)
(55.9)
(95.9)
(3,268.4)

195.7
300.2
68.3
771.0
1,335.2

(2,968.1)
(65.5)
(102.5)
(3,136.1)

974.2
7.4
1.8
429.7
1,413.1

(0.3)
(1,164.3)
(11.8)
(0.3)
(1,176.7)

945.2
532.5
1,477.7

(0.3)
(1,219.3)
(17.4)
(0.1)
(1,237.1)

Notes

22
19,22
23
25

28
23
26

22
19,22
23
25

28
23
26

19,22
 22
23
25

26
28
23
26

19,22
25

26
28
23
26

Group
31 March 2016
Financial assets

Trade receivables
Other receivables
Derivative financial instruments
Cash and cash deposits
Total
Financial liabilities

Borrowings
Derivative financial instruments
Trade payables
Total
31 March 2015
Financial assets

Trade receivables
Other receivables
Derivative financial instruments
Cash and cash deposits
Total
Financial liabilities

Borrowings
Derivative financial instruments
Trade payables
Total
Company
31 March 2016
Financial assets

Amounts owed by subsidiaries
Other receivables
Derivative financial instruments
Cash and cash deposits
Total
Financial liabilities

Amounts due to subsidiaries
Borrowings
Derivative financial instruments
Trade payables
Total
31 March 2015
Financial assets

Amounts owed by subsidiaries
Cash and cash deposits
Total
Financial liabilities

Amounts due to subsidiaries
Borrowings
Derivative financial instruments
Trade payables
Total

142

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
19. OTHER NON-CURRENT ASSETS

Non-current receivables

Amounts owed by subsidiary undertakings

Amounts owed by related parties (note 46)

Service concession arrangements

Other receivables

Non-current receivables were due:

Between 1 and 2 years

Over 2 years and less than 5 years

Over 5 years

The fair values of non-current receivables were:

Amounts owed by subsidiary undertakings

Amounts owed by related parties

Service concession arrangements

Other receivables

Group

Company

2015
£m

–

97.6

182.9

10.6

291.1

2016
£m

905.1

–

–

0.4

905.5

2015
£m

789.6

–

–

0.4

790.0

Group

Company

2015
£m

20.3

31.5

239.3

291.1

2016
£m

66.4

250.4

588.7

905.5

2015
£m

63.0

229.1

497.9

790.0

Group

Company

2015
£m

–

170.7

182.9

10.6

364.2

2016
£m

1,000.5

–

–

0.4

1,000.9

2015
£m

897.5

–

–

0.4

897.9

2016
£m

–

78.3

179.4

10.1

267.8

2016
£m

36.7

29.4

201.7

267.8

2016
£m

–

145.4

179.4

10.1

334.9

The fair value of amounts owed by related parties is based on cash flows using a rate based on the borrowings rate of 2.5% (2015 2.5%). 

The discount rate is equal to London Interbank Offered Rate plus an allowance to reflect an appropriate credit margin.

The effective interest rate on amounts owed by related parties was 12.3% (2015 12.3%).

Other receivables include site development and pre-contract costs of £9.6 million (2015 £9.3 million).

143

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SUBSIDIARY UNDERTAKINGS 

Company

At 1 April 2014

Additions

At 31 March 2015

Additions

At 31 March 2016

JOINT VENTURES

Group

At 1 April 2014

Share of post–tax profit

Share of other comprehensive profit

Dividends received

At 31 March 2015

Share of post–tax profit

Share of other comprehensive profit

Dividends received

At 31 March 2016

£m

1,323.3

200.3

1,523.6

104.7

1,628.3

Shares
£m

0.1

4.9

1.1

(6.0)

0.1

3.6

2.4

(6.0)

0.1

The recoverable amount of investments is determined based on value–in–use calculations, which are set out in note 15.

Details of the Group’s principal subsidiary, joint venture and unconsolidated structured entity undertakings are set out in note 40.

The Group’s joint ventures and associate listed below all have share capital consisting solely of ordinary shares which is held directly by the Group.

Name of Entity

Lakeside Energy from Waste Holdings Limited(1)

Viridor Laing (Greater Manchester) Holdings Limited(2)

INEOS Runcorn (TPS) Holdings Limited(3)

Place of business/ 
country of incorporation

% of ownership

Measurement method

England

England

England

50

50

20

Equity

Equity

Equity

(1) Lakeside Energy from Waste Holdings Limited provides energy recovery facility services.
(2) Viridor Laing (Greater Manchester) Holdings Limited is delivering the 25 year Greater Manchester Waste PFI contract, which is a combined energy and renewable energy project.
(3) INEOS Runcorn (TPS) Holdings Limited provides energy facility facilities. The Group’s economic interest is 37.5% as set out in note 40.

The Group’s joint ventures and associate are all private companies and there are no quoted market prices available for their shares.

144

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
Summarised financial information for the Group’s joint ventures and associate:

SUMMARISED BALANCE SHEET

Lakeside 
Energy 
from Waste 
Holdings 
Limited 
£m

2016
Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited 
£m

INEOS 
Runcorn 
(TPS) 
Holdings 
Limited 
£m

Lakeside 
Energy 
from Waste 
Holdings 
Limited 
£m

2015

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited 
£m

INEOS 
Runcorn (TPS) 
Holdings 
Limited 
£m

14.4

9.5

23.9

–

(3.7)

(3.7)

61.2

27.4

88.6

–

(43.2)

(43.2)

24.3

17.5

41.8

–

(11.4)

(11.4)

22.0

7.5

29.5

(0.1)

(6.1)

(6.2)

104.4

8.9

113.3

–

(42.4)

(42.4)

29.3

11.0

40.3

–

(20.0)

(20.0)

122.6

288.8

289.7

130.6

328.0

297.2

(114.0)

(38.0)

(152.0)

(9.2)

(99.6)

17.8

(81.8)

(331.4)

(43.2)

(374.6)

(40.4)

(270.2)

73.6

(196.6)

(322.1)

(53.6)

(375.7)

(55.6)

(297.8)

94.6

(203.2)

(125.8)

(39.6)

(165.4)

(11.5)

(103.9)

18.5

(85.4)

(387.3)

(56.4)

(443.7)

(44.8)

(282.9)

114.4

(168.5)

(319.1)

(46.0)

(365.1)

(47.6)

(289.8)

84.2

(205.6)

Lakeside 
Energy 
from Waste 
Holdings 
Limited 
£m

2016
Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited 
£m

INEOS 
Runcorn 
(TPS) 
Holdings 
Limited 
£m

Lakeside 
Energy 
from Waste 
Holdings 
Limited 
£m

2015

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited 
£m

INEOS 
Runcorn (TPS) 
Holdings 
Limited 
£m

46.7

31.3

(7.9)

–

(9.0)

14.4

(1.2)

13.2

1.1

14.3

(12.0)

148.0

6.2

(1.2)

23.4

(29.6)

(1.2)

1.1

(0.1)

4.5

4.4

–

56.2

34.3

(10.7)

–

(30.0)

(6.4)

(1.4)

(7.8)

(0.2)

(8.0)

–

49.6

36.2

(7.9)

–

(9.4)

18.9

(2.5)

16.4

(7.8)

8.6

(12.0)

141.4

6.0

(1.3)

24.2

(32.6)

(3.7)

1.1

(2.6)

(15.1)

(17.7)

–

57.0

21.8

(2.9)

–

(24.3)

(5.4)

–

(5.4)

(16.4)

(21.8)

–

Current

Cash and cash equivalents

Other current assets

Total current assets

Borrowings

Other current liabilities

Total current liabilities
Non-current

Assets

Borrowings

Other liabilities

Total non-current liabilities
Net liabilities

Net debt

Associated shareholder loans

Net debt (excluding shareholder loans)

Summarised statement of comprehensive income

Revenue

EBITDA

Depreciation and amortisation
Interest receivable on service concession 
arrangements
Other net interest charge

Pre–tax profit/ (loss)

Income tax (expense)/ income

Post–tax profit/ (loss)

Other comprehensive income/ (loss)

Total comprehensive income/ (loss)

Dividends paid by joint venture

The information above reflects the amounts presented in the financial statements of the joint ventures and associate adjusted for differences in 
accounting policies between the Group and the joint ventures and associate. The information reflects 100% of the joint ventures and associate results 
and net liabilities.

145

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20. INVESTMENTS CONTINUED

RECONCILIATION OF SUMMARISED FINANCIAL INFORMATION
Reconciliation of the summarised financial information presented to the carrying amount of its interest in the joint venture/ associate.

Lakeside 
Energy 
from Waste 
Holdings 
Limited 
£m

2016
Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited 
£m

INEOS 
Runcorn 
(TPS) 
Holdings 
Limited 
£m

Lakeside 
Energy 
from Waste 
Holdings 
Limited 
£m

2015

Viridor Laing 
(Greater 
Manchester) 
Holdings 
Limited 
£m

INEOS 
Runcorn (TPS) 
Holdings 
Limited 
£m

(11.5)

13.2

1.1

(12.0)

(9.2)

(4.6)

4.7

0.1

(44.8)

(0.1)

4.5

–

(40.4)

(20.2)

20.2

–

(47.6)

(7.8)

(0.2)

–

(55.6)

(20.9)

20.9

–

(8.1)

16.4

(7.8)

(12.0)

(11.5)

(5.8)

5.9

0.1

(27.1)

(2.6)

(15.1)

–

(44.8)

(22.4)

22.4

–

(25.8)

(5.4)

(16.4)

–

(47.6)

(23.8)

23.8

–

Opening net liabilities 1 April

Profit/ (loss) for the year

Other comprehensive income/ (loss)

Dividends paid

Closing net liabilities

Interest in joint venture

Share of net liabilities not recognised

Carrying value

Net liabilities in excess of the Group’s interest are not recognised unless the Group has a legal or constructive obligation to fund those liabilities.

21. INVENTORIES

Raw materials and consumables

Group

Company

2016
£m

20.6

2015
£m

15.0

2016
£m

–

2015
£m

–

146

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
22. TRADE AND OTHER RECEIVABLES – CURRENT

Trade receivables

Less: provision for impairment of receivables

Net trade receivables

Amounts owed by related parties (note 45)

Amounts owed by subsidiary undertakings

Other receivables

Prepayments and accrued income

Group

Company

2016
£m

303.6

(95.6)

208.0

17.9

–

14.3

83.3

2015
£m

282.5

(86.8)

195.7

19.7

–

10.9

61.4

323.5

287.7

2016
£m

2015
£m

–

–

–

–

69.1

7.4

0.9

77.4

–

–

–

–

155.6

0.3

0.3

156.2

Trade receivables include accrued income relating to customers with water budget plans.

The Directors consider that the carrying amounts of trade and other receivables approximate to their fair value.

There is no concentration of credit risk in trade receivables. The Group has a large number of customers who are dispersed and there is no significant 
loss on trade receivables expected that has not been provided for. The Group has created IAS 39 portfolio provisions, but cannot practicably identify 
which receivables specifically are the ones impaired. It is Group policy to consider a receivable in a portfolio to which an impairment has been allocated 
on a collective basis as not being impaired for the purposes of IFRS 7 disclosures until the loss can be specifically identified with the receivable.

The ageing of trade receivables which are past due but not specifically impaired was:

Group

Past due 1 – 30 days

Past due 31 – 120 days

More than 120 days

2016
£m

37.8

18.7

148.8

2015
£m

33.6

20.8

134.4

The aged trade receivables above are taken directly from aged sales ledger records before deduction of credit balances and other adjustments.

The Group’s operating businesses specifically review separate categories of debt to identify an appropriate provision for impairment. South West 
Water Limited and Bournemouth Water Limited have a duty under legislation to continue to provide domestic customers with services regardless 
of payment.

The movement in the allowance for impairment in respect of trade receivables was:

At 1 April

Arising on acquisition (note 44)

Provision for receivables impairment

Receivables written off during the year as uncollectable

Cumulative amounts previously excluded from debt

At 31 March

2016
£m

86.8

1.0

8.4

(4.1)

3.5

95.6

2015
£m

86.1

–

12.8

(19.2)

7.1

86.8

147

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Derivatives used for cash flow hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Derivatives used for fair value hedging

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Derivatives not in a hedge accounting relationship

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Group

Company

2016
£m

2.4

1.0

(14.7)

(32.2)

1.3

0.5

–

–

59.0

8.0

(2.7)

(6.3)

2015
£m

0.2

–

(13.2)

(32.7)

60.0

8.1

(2.4)

(4.1)

–

–

(3.9)

(9.2)

2016
£m

–

–

(2.7)

(4.9)

1.3

0.5

–

–

–

–

–

2015
£m

–

–

(2.9)

(10.2)

–

–

–

(0.7)

–

–

–

(4.2)

(3.6)

The fair value of hedging derivatives is split between current and non-current assets or liabilities based on the maturity of the cash flows.

The ineffective portion recognised in the income statement arising from hedging relationships was £nil (2015 £nil).

Interest rate swaps, primarily cash flow hedges, and fixed rate borrowings are used to manage the mix of fixed and floating rates to ensure at least 50% 
of Group net borrowings are at fixed rate. At 31 March 2016 67% of Group net borrowings were at fixed rate (2015 72%).

At 31 March 2016 the Group had interest rate swaps to swap from floating to fixed rate and hedge financial liabilities with a notional value of £1,078.0 
million and a weighted average maturity of 3.9 years (2015 £1,103.0 million, with 4.4 years). The weighted average interest rate of the swaps for their 
nominal amount was 2.0% (2015 2.1%).

Derivatives deemed held for trading includes a derivative with a fair value of £4.2 million (2015 £3.6 million) which does not qualify for hedge 
accounting under IAS 39, but is designed to improve the Group’s overall interest rate performance. This derivative arises from a combination of 
non-derivative instruments entered into during the year that when combined result in a derivative instrument. Included in the derivative instrument is a 
£200 million floating interest rate-linked loan from Peninsula MB Limited to the Company and a fixed rate £200 million obligation due to the Company 
from Peninsula MB Limited. This derivative has an expected life of 10 years. 

VALUATION HIERARCHY
The Group uses the following hierarchy for determining the fair value of financial instruments by valuation technique:

•  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1) 

• 

inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly 
(that is, derived from prices) (level 2)

• 

inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3).

The fair value of financial instruments not traded in an active market (level 2, for example over-the-counter derivatives) is determined by using 
valuation techniques. A variety of methods and assumptions are used based on market conditions existing at each balance sheet date. Quoted market 
prices or dealer quotes for similar instruments are used for long-term debt. Other techniques, such as estimated discounted cash flows, are used to 
determine fair value for the remaining financial instruments. The fair value of interest rate swaps is calculated as the present value of the estimated 
future cash flows.

148

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group’s financial instruments are valued principally using level 2 measures:

Level 2 inputs

Assets

Derivatives used for cash flow hedging

Derivatives used for fair value hedging

Derivatives not in a hedge accounting relationship

Total assets

Liabilities

Derivatives used for cash flow hedging

Derivatives used for fair value hedging

Derivatives not in a hedge accounting relationship

Total liabilities

Group

Company

2015
£m

0.2

68.1

–

68.3

45.9

6.5

9.5

61.9

2016
£m

2015
£m

–

1.8

–

1.8

7.5

–

–

7.5

–

–

–

–

13.1

0.7

–

13.8

2016
£m

3.4

1.8

67.0

72.2

46.9

–

4.8

51.7

Financial instruments valued using level 3 measures are valued by the counterparty using cash flows discounted at prevailing mid-market rates. The fair 
value of such financial instruments is not significantly sensitive to unobservable inputs.

Level 3 inputs

Liabilities

Group

Company

2016
£m

2015
£m

2016
£m

2015
£m

Derivatives deemed held for trading

4.2

3.6

4.2

3.6

The following table presents the changes in level 3 financial instruments for the year:

Level 3 inputs

At 1 April

Gains recognised in net finance costs

Settlement of recognised gains

At 31 March

Group

Company

2016
£m

(3.6)

8.4

(9.0)

(4.2)

2015
£m

(2.4)

7.8

(9.0)

(3.6)

2016
£m

(3.6)

8.4

(9.0)

(4.2)

24. FINANCIAL INSTRUMENTS AT FAIR VALUE THROUGH PROFIT

Group

Company

Current assets

Current liabilities

Non-current liabilities

2016
£m

–

(2.2)

(51.0)

2015
£m

0.1

–

(57.3)

2016
£m

–

–

(1.6)

(0.5)

2015
£m

(2.4)

7.8

(9.0)

(3.6)

2015
£m

–

–

Financial instruments at fair value through profit reflect the fair value movement of the hedged risk on a hedged item which had been designated in a 
fair value hedging relationship.

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25. CASH AND CASH DEPOSITS

Cash at bank and in hand

Short-term bank deposits

Other deposits

Total cash and cash deposits

Group

Company

2016
£m

44.5

31.1

556.6

632.2

2015
£m

49.6

125.0

596.4

771.0

2016
£m

92.7

31.1

305.9

429.7

2015
£m

42.4

125.0

365.1

532.5

Group short-term deposits have an average maturity of one day.

Group other deposits have an average maturity of 53 days.

Group other deposits include restricted funds of £216.8 million (2015 £186.5 million) to settle long-term lease liabilities (note 28) and £9.7 million 
(2015 £9.7 million) relating to letters of credit. Restricted funds are available for access, subject to being replaced by an equivalent valued security.

For the purposes of the cash flow statement cash and cash equivalents comprise:

Cash and cash deposits as above

Less: deposits with a maturity of three months or more (restricted funds)

26. TRADE AND OTHER PAYABLES – CURRENT

Group

Company

2016
£m

632.2

(226.5)

405.7

2015
£m

771.0

(196.2)

574.8

2016
£m

 429.7

 (9.7)

 420.0

2015
£m

532.5

–

532.5

Trade payables

Amounts owed to subsidiary undertakings

Amounts owed to joint ventures (note 46)

Other tax and social security

Accruals and other payables

Group

Company

2016
£m

95.9

–

3.9

52.3

112.5

264.6

2015
£m

102.5

–

1.2

64.2

109.8

277.7

2016
£m

0.3

0.3

–

0.3

5.0

5.9

The Directors consider that the carrying amount of trade and other payables approximates to their fair value.

27. CURRENT TAX LIABILITIES

Group

Company

2016
£m
–

51.6

(14.5)

37.1

2015
£m
15.6

36.6

–

52.2

2016
£m
–

53.5

–

53.5

Corporation tax creditor

Continuing uncertain tax items

Clarified tax items

Current tax liabilities

150

2015
£m

0.1

0.3

–

0.3

4.9

5.6

2015
£m
–

23.8

–

23.8

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
28. BORROWINGS

Current

Short-term loans

European Investment Bank

Amounts owed to subsidiary undertakings (note 46)

Obligations under finance leases

Total current borrowings

Non-current

Bank and other loans

Private placements

Bond 2040

RPI index-linked bonds

European Investment Bank

Obligations under finance leases

Total non-current borrowings

Total borrowings

Group

Company

2016
£m

0.3

38.7

–

39.0

26.0

65.0

403.2

553.8

133.3

412.2

234.5

1,737.0

1,314.6

3,051.6

3,116.6

2015
£m

50.9

31.1

–

82.0

31.6

113.6

338.0

547.4

133.0

258.8

273.2

1,550.4

1,304.1

2,854.5

2,968.1

2016
£m

–

–

287.2

287.2

–

287.2

323.3

553.8

–

–

–

877.1

–

877.1

1,164.3

2015
£m

50.7

–

283.2

333.9

–

333.9

338.0

547.4

–

–

–

885.4

–

885.4

1,219.3

The Company issued a £100 million private placement in July 2007 maturing in 2022. Interest is payable at a fixed rate of 3.3%.

South West Water Finance Plc issued a £200 million RPI index-linked bond in July 2008 maturing in 2057 with a cash coupon of 1.99%.

South West Water Finance Plc issued a £150 million bond in July 2010 maturing in 2040 with a cash coupon of 5.875%.

Bournemouth Water Limited issued a £65 million RPI index-linked bond in April 2005 maturing in 2033 with a cash coupon of 3.084%.

The fair values of non-current borrowings, valued using level 2 measures (as set out in note 23) were:

Group

Bank and other loans

Private placements

Bond 2040

RPI index-linked bond

European Investment Bank

Obligations under finance leases

Company

Bank and other loans

Private placements

2016

2015

Book value
£m

Fair value
£m

Book value
£m

Fair value
£m

403.2

553.8

133.3

412.2

234.5

1,737.0

1,314.6

3,051.6

323.3

553.8

877.1

403.2

600.0

198.4

364.6

209.3

1,775.5

1,163.0

2,938.5

323.3

600.0

923.3

338.0

547.4

133.0

258.8

273.2

1,550.4

1,304.1

2,854.5

338.0

547.4

885.4

338.0

606.9

199.9

203.4

250.6

1,598.8

1,182.0

2,780.8

337.9

606.9

944.8

Where market values are not available, fair values of borrowings have been calculated by discounting expected future cash flows at prevailing 
interest rates.

151

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The maturity of non-current borrowings was:

Between 1 and 2 years

Over 2 year and less than 5 years

Over 5 years

The weighted average maturity of non-current borrowings was 22 years (2015 23 years).

Finance lease liabilities – minimum lease payments were:

Within 1 year

Over 1 year and less than 5 years

Over 5 years

Less: future finance charges

Present value of finance lease liabilities

The maturity of finance lease liabilities was:

Within 1 year

Over 1 year and less than 5 years

Over 5 years

Group

Company

2016
£m

 141.7

 427.0

 2,482.9

3,051.6

2015
£m

133.7

465.2

2,255.6

2,854.5

2016
£m

 74.6

 225.8

 576.7

877.1

2015
£m

74.9

310.0

500.5

885.4

Group

Company

2016
£m

41.1

220.5

2,130.7

2,392.3

2015
£m

50.6

251.3

2,167.6

2,469.5

(1,051.7)

(1,133.8)

1,340.6

1,335.7

2016
£m

2015
£m

–

–

–

–

–

–

–

–

–

–

–

–

Group

Company

2016
£m

26.0

124.8

1,189.8

1,340.6

2015
£m

23.7

123.8

1,188.2

1,335.7

2016
£m

2015
£m

–

–

–

–

–

–

–

–

Included above are accrued finance charges arising on obligations under finance leases totalling £138.8 million (2015 £132.8 million), of which 
£1.7 million (2015 £2.9 million) is repayable within one year.

The period for repayment of certain leases includes an agreement to deposit with the lessor group amounts equal to the difference between the 
original and revised payments due. The accumulated deposits, £71.7 million at 31 March 2016 (2015 £70.7 million), are currently being held to settle the 
lease liability, subject to rights to release by negotiation with the lessor. The deposits are subject to a registered charge given as security to the lessor 
for the balance outstanding.

152

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
The period for repayment of certain other existing leases includes an agreement to deposit with the lessor group amounts equal to the difference 
between the original and revised payments due. The accumulated deposits, £142.3 million at 31 March 2016 (2015 £115.8 million), are currently being 
held to settle the lease liability, subject to rights to release by negotiation with the lessor. The deposits are subject to a registered charge given as 
security to the lessor for the outstanding balance.

Undrawn committed borrowing facilities at the balance sheet date were:

Floating rate:

Expiring within 1 year

Expiring after 1 year

Group

Company

2016
£m

100.0

975.0

1,075.0

2015
£m

150.0

820.4

970.4

2016
£m

50.0

240.0

290.0

2015
£m

–

420.0

420.0

In addition at 31 March 2016 the Group had undrawn uncommitted short-term bank facilities of £25.0 million (2015 £25.0 million) available to the 
Company or South West Water Limited.

29. OTHER NON-CURRENT LIABILITIES

Amounts owed to subsidiary undertakings

Other payables

Group

Company

2016
£m

–

113.2

113.2

2015
£m

–

110.1

110.1

2016
£m

8.7

–

8.7

2015
£m

8.7

–

8.7

Other payables include deferred income resulting from the adoption at fair value of assets transferred from customers in the water segment.

Included in other payables are amounts provided by the Group in relation to claims received which are considered by the Directors and the 
management of the Group to be the best estimate of the amounts that might be finally settled. Further disclosures have not been provided in 
accordance with IAS 37 paragraph 92.

153

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTS30. RETIREMENT BENEFIT OBLIGATIONS

During the year the Group operated a number of defined benefit pension schemes and also a defined contribution section within the main scheme.

The assets of the Group’s pension schemes are held in separate trustee administered funds. The trustees of the funds are required to act in the best 
interest of the funds’ beneficiaries. The appointment of schemes’ trustees is determined by the schemes’ trust documentation. The Group has a policy 
for the main fund that one-half of all trustees, other than the Chairman, are nominated by members of the schemes, including pensioners.

DEFINED CONTRIBUTION SCHEMES
Pension costs for defined contribution schemes were £7.5 million (2015 £5.4 million).

DEFINED BENEFIT SCHEMES
Assumptions
The principal actuarial assumptions at 31 March were:

Rate of increase in pensionable pay

Rate of increase for current and future pensions

Rate used to discount schemes’ liabilities and expected return on schemes’ assets

Inflation

2016
%

2.9

2.9

3.30

2.9

2015
%

2.9

2.9

3.35

2.9

MORTALITY
Assumptions regarding future mortality experience are set based on actuarial advice in accordance with published statistics and experience. The 
mortality assumption uses a scheme-specific calculation based on CMI 2013 actuarial tables with an allowance for future longevity improvement.

The average life expectancy in years of a member having retired at age 62 on the balance sheet date is projected as:

Male

Female

2016

25.1

27.3

The average life expectancy in years of a future pensioner retiring at age 62, 20 years after the balance sheet date, is projected as:

Male

Female

The sensitivities regarding the principal assumptions used to measure the schemes’ liabilities are:

2016

26.5

29.6

2015

25.0

27.2

2015

26.4

29.5

2014
%

3.4

3.2

4.30

3.4

2014

24.9

27.1

2014

26.3

29.4

Rate of increase in pensionable pay

Rate of increase in current and future pensions

Rate used to discount schemes’ liabilities

Inflation

Life expectancy

Change in 
assumption

Impact on 
schemes’ liabilities

+/– 0.5%

+/– 0.5%

+/– 0.5%

+/– 0.5%

+/– 1 year

+/– 0.1%

+/– 6.2%

+/– 9.4%

+/– 6.3%

+/– 3.6%

154

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATIONThe amounts recognised in the balance sheet were:

Present value of financial obligations

Fair value of plan assets

Deficit of funded plans

Impact of minimum funding asset ceiling

Net liability recognised in the balance sheet

The movement in the net defined benefit obligation over the accounting period is as follows:

At 1 April

Arising on acquisition (note 44)

Current service cost

Past service cost and gains and losses on settlements*

Interest (expense)/ income

Remeasurements:

(Loss)/ return on plan on assets excluding amounts 
included in interest expense

Gain from change in demographic assumptions

Gain/ (loss) from change in financial assumptions

Experience gains

Contributions:

Employers

Plan participants

Payments from plans:

Benefit payments

Present 
value of 
obligation
£m

(752.3)

(86.6)

(12.6)

–

(27.3)

(39.9)

–

–

2.7

14.4

17.1

–

(1.1)

29.2

28.1

2016

Fair value 
of plan 
assets
£m

692.7

88.5

–

–

25.5

25.5

–

–

–

(19.7)

33.8

1.1

(29.2)

5.7

At 31 March

(833.6)

792.7

* includes non-underlying credit of £14.9 million in 2015.

Group

Company

2016
£m

(826.0)

792.7

(33.3)

(7.6)

(40.9)

Total
£m

(59.6)

1.9

(12.6)

–

(1.8)

(14.4)

2015
£m

(742.2)

692.7

(49.5)

(10.1)

(59.6)

2016
£m

(50.7)

47.7

(3.0)

–

(3.0)

2015

Present value 
of obligation
£m

Fair value of 
plan assets
£m

(687.7)

608.4

–

(12.5)

14.6

(28.6)

(26.5)

–

–

–

25.9

25.9

–

2.7

14.4

(2.6)

33.8

–

–

33.8

(40.9)

19.0

(81.5)

1.7

(60.8)

–

(1.2)

23.9

22.7

–

–

–

58.7

22.4

1.2

(23.9)

(0.3)

(752.3)

692.7

(19.7)

(19.7)

–

58.7

2015
£m

(50.8)

46.6

(4.2)

–

(4.2)

Total
£m

(79.3)

–

(12.5)

14.6

(2.7)

(0.6)

58.7

19.0

(81.5)

1.7

(2.1)

22.4

–

–

22.4

(59.6)

155

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTS30. RETIREMENT BENEFIT OBLIGATIONS CONTINUED

The movement in the Company’s net defined benefit obligation over the accounting period is as follows:

1 April

Current service cost

Past service cost and gains and losses on settlement

Interest (expense)/ income

Remeasurements:
(Loss)/ return on plan on assets excluding amounts 
included in interest expense
Gain from change in demographic assumptions

Loss from change in financial assumptions

Experience gains

Contributions:

Employers

Payments from plans:

Benefit payments

31 March

Changes in the effect of the asset ceiling during the year were:

Irrecoverable asset at start of the year

Interest on irrecoverable surplus

Actuarial losses

Present 
value of 
obligation
£m

2016

Fair value 
of plan 
assets
£m

Total
£m

(4.2)

(0.3)

–

(0.2)

(0.5)

46.6

–

–

1.5

1.5

(0.9)

(0.9)

–

–

–

(0.9)

–

–

0.3

(0.6)

2.3

2.3

(50.8)

(0.3)

–

(1.7)

(2.0)

–

–

–

0.3

0.3

–

1.8

1.8 

(50.7)

(1.8)

0.5

47.7

–

2.3

(3.0)

2016
£m

10.1

0.3

(2.8)

2015

Present value 
of obligation
£m
(47.2)

Fair value of 
plan assets
£m
41.0

(0.4)

1.2

(2.0)

(1.2)

–

1.4

(5.8)

0.1

(4.3)

–

1.9

1.9

(50.8)

–

–

1.8

1.8

3.7

–

–

–

3.7

2.0

(1.9)

0.1

46.6

Total
£m
(6.2)

(0.4)

1.2

(0.2)

0.6

3.7

1.4

(5.8)

0.1

(0.6)

2.0

–

2.0

(4.2)

Group

Company

2015
£m
10.3

0.4

(0.6)

2016
£m

–

–

–

2015
£m
–

–

–

The Group has two smaller pension schemes which are in surplus. One of these surpluses is deemed to have irrecoverable assets in accordance with 
IFRIC 14 ‘The Limit on Defined Benefit Asset, Minimum Funding Requirements and their Interaction’.

The schemes’ assets were:

Quoted 
prices 
in active 
market
£m

 247.9

 87.2

 134.2

 170.8

 50.4

 80.0

 770.5

2016

Prices not 
quoted 
in active 
market
£m

 –

 –

 –

 –

 8.3

 13.9

 22.2

Quoted 
prices 
in active 
market
£m
240.4

106.2

123.3

71.2

44.8

95.9

681.8

2015
Prices not 
quoted 
in active 
market
£m
–

–

–

–

1.5

9.4

10.9

Fund
%

 31

 11

 17

 22

 7

 12

 100

Fund
%
35

15

18

10

7

15

100

Equities

Government bonds

Other bonds

Diversified growth

Property

Other (including cash funds)

156

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other assets at 31 March 2016 represented principally cash contributions received from the Group towards the year end which were invested during 
the subsequent financial year.

The Company’s share of the schemes’ assets at the balance sheet date was:

Equities

Government bonds

Other bonds

Diversified growth

Property

Other

Quoted 
prices 
in active 
market
£m

14.3

8.0

9.7

5.6

4.0

6.1

47.7

2016

Prices not 
quoted 
in active 
market
£m

–

–

–

–

–

–

–

Quoted 
prices 
in active 
market
£m
15.4

8.2

6.4

5.7

3.6

7.3

Fund
%

30

17

20

12

8

13

100

46.6

2015
Prices not 
quoted 
in active 
market
£m
–

–

–

–

–

–

–

Fund
%
33

18

14

12

8

15

100

Through its defined benefit pension plan, the Group is exposed to a number of risks, the most significant of which are detailed below:

Asset volatility

The liabilities are calculated using a discount rate set with reference to corporate bond yields; if assets underperform 
this yield, this will create a deficit. The schemes hold a significant proportion of growth assets (equities and diversified 
growth funds) which are expected to outperform corporate bonds in the long-term, but can give rise to volatility 
and risk in the short-term. The allocation to growth assets is monitored such that it is suitable with the schemes’ 
long-term objectives.

Changes in bond yields

A decrease in corporate bond yields will increase the schemes’ liabilities, although this will be partially offset by an 
increase in the value of the schemes’ bond holdings.

Inflation risk

The majority of the schemes’ benefit obligations are linked to inflation, and higher inflation will lead to higher liabilities 
(although, in most cases, caps on the level of inflationary increases are in place to protect against extreme inflation). 
The majority of the assets are either unaffected by or loosely correlated with inflation, meaning that an increase in 
inflation will also increase the deficit.

Life expectancy

The majority of the schemes’ obligations are to provide benefits for the life of the member, so increases in life 
expectancy will result in an increase in the liabilities.

In conjunction with its investment advisers, the trustees have structured the schemes’ investments with the objective of balancing investment returns 
and levels of risk. The asset allocation for the main scheme has three principal elements:

•  holding of cash funds and bonds which are expected to be less volatile than most other asset classes and reflects market movements in the 

schemes’ liabilities

•  a proportion of equities, with fund managers having freedom in making investment decisions to maximise returns

• 

investment of a proportion of the schemes’ assets in alternative asset classes which give the potential for diversification (currently property and 
diversified growth).

The liabilities of the defined benefit schemes are measured by using the projected unit credit method which is an accrued benefits valuation method in 
which the scheme liabilities make allowance for projected increases in pensionable pay.

The future cash flows arising from the payment of the defined benefits are expected to be settled primarily in the period between 15 and 40 years 
from the balance sheet date.

The last triennial actuarial valuation of the principal defined benefit scheme was at 31 March 2013. The Group has made a deficit recovery contribution 
of £23.7 million to the main scheme during the year (2015 £11.0 million). The Group monitors funding levels on an annual basis and expects to pay total 
contributions of around £10 million during the year ended 31 March 2017.

157

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31. DEFERRED TAX

Deferred tax is provided in full on temporary differences under the liability method using enacted tax rates (2015 20%).

Movements on deferred tax were:

Liabilities/ (assets) at 1 April
Charged/ (credited) to the income statement
Charged/ (credited) to equity
Change of rate in income statement – non-underlying
Other non-underlying charges in the income statement
Arising on acquisition (note 44)
Liabilities/ (assets) at 31 March

Group

Company

2016
£m
235.9
39.2
4.5
(33.1)
0.7
24.8
272.0

2015
£m
227.1
18.2
(6.1)
–
(3.3)
–
235.9

2016
£m
(3.0)
 0.5
 0.5
(0.2)
–
–
 (2.2)

2015
£m
(1.3)
(0.1)
(1.6)
–
–
–
(3.0)

Deferred tax assets have been recognised in respect of all temporary differences giving rise to deferred tax assets because it is probable that these 
assets will be recovered.

The majority of the Group’s deferred tax liability is expected to be recovered over more than one year.

The majority of the Company’s deferred tax asset is expected to be recovered over more than one year.

All deferred tax assets and liabilities within the same jurisdiction are offset.

The deferred tax balance has been reduced by a credit of £29.1 million to recognise the changes in the rate of corporation tax enacted on 18 
November 2015 to reduce the rate at 1 April 2017 from 20% to 19%, followed by a further reduction from 1 April 2020 to 18%. This credit includes a 
credit of £33.1 million recognised in the income statement and a debit of £3.9 million recognised in equity. If the Government proposals contained in 
the Finance Bill 2016 to reduce the rate of corporation tax by a further 1% for the financial year 2021 (2% reduction in total) had been enacted at the 
balance sheet date, the impact would have been a further reduction of approximately £15.0 million. 

The movements in deferred tax assets and liabilities were:
GROUP
Deferred tax liabilities

At 1 April 2014
(Credited)/ charged to the income statement
Non-underlying credit to the income statement
At 31 March 2015
Arising on acquisition
Charged/ (credited)to the income statement
Non-underlying (credit)/ charge to the income statement
At 31 March 2016

Deferred tax assets

Accelerated tax 
depreciation 
£m
239.1
(1.4)
(2.7)
235.0
18.3
16.3
(25.9)
243.7

Fair value 
adjustments
£m
11.1
(1.2)
–
9.9
19.1
(1.7)
(2.7)
24.6

Revenue on 
service concession 
arrangements
£m
17.3
20.0
–
37.3
–
7.5
(5.1)
39.7

Other
£m
0.2
0.1
–
0.3
–
–
0.6
0.9

Long term 
liabilities incl. 
provisions
£m
(15.8)

Retirement 
benefit 
obligations
£m
(15.9)

Derivatives
£m
(3.3)

Share based 
payments
£m
(1.7)

Tax losses
£m
(1.4)

Fair value 
adjustment
£m
–

(0.5)

–

(3.6)

(19.9)
(0.1)

14.0

1.1

–
–
(4.9)

1.5

(0.4)

3.0

(11.8)
0.4

3.7

(2.1)

(0.6)
3.0
(7.4)

–

(5.7)

–

(9.0)
–

–

–

1.0
0.8
(7.2)

0.1

–

–

(1.6)
–

–

–

0.2 
0.1 
 (1.3)

–

–

–

(1.4)
–

(0.7) 

0.2

– 
–
(1.9) 

–

–

–

–
(12.9)

0.7

1.2

–
–
(11.0)

At 1 April 2014
Charged/ (credited) to the income 
statement
Credited to equity
Non-underlying (credit)/ charge to the 
income statement
At 31 March 2015
Arising on acquisition
Charged/ (credited) to the income 
statement
Non-underlying charge/ (credit) to the 
income statement
(Credited)/ charged to equity
Non-underlying charge to equity
At 31 March 2016

Net liability:
At 31 March 2015
At 31 March 2016

158

Total
£m
267.7
17.5
(2.7)
282.5
37.4
22.1
(33.1)
308.9

Total
£m
(40.6)

0.7

(6.1)

(0.6)

(46.6)
(12.6)

 17.1

Other
£m
(2.5)

(0.4)

–

–

(2.9)
–

(0.6)

0.3

0.7

– 
–
(3.2) 

 0.6
3.9
(36.9)

235.9
272.0 

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
COMPANY
Deferred tax assets

At 1 April 2014

Charged/ (credited) to the income statement

(Credited)/ charged to equity

At 31 March 2015

Charged to the income statement

Non-underlying credit to income statement

(Credited)/ charged to equity

Non-underlying charge to equity
At 31 March 2016

Deferred tax (charged)/ credited to equity during the year was:

Remeasurement of defined benefit obligations
Cash flow hedges
Deferred tax on other comprehensive loss (gain)/ loss
Share-based payments

32. PROVISIONS

Group

At 1 April 2015
Charged to the income statement
Non-underlying charge (note 6)
Released
Utilised
At 31 March 2016

Retirement 
benefit 
obligations
£m
(1.2)

Derivatives
£m
–

Share based 
payments
£m
(0.4)

Other
£m
0.3

(0.6)

–

(0.3)

0.1

–

–

–
(0.2)

Total
£m
(1.3)

(0.1)

(1.6)

(3.0)

0.4

(0.2)

0.2

0.4
(2.2)

0.1

(0.3)

–

–

0.1

–
(0.2)

Group

Company

2015
£m
0.4
5.7
6.1
–
6.1

2016
£m
(0.2)
(0.3)
(0.5)
(0.1)
(0.6)

0.5

(0.1)

(0.8)

0.3

(0.2)

(0.1)

0.3
(0.5)

(1.6)

(1.6)

–

–

0.2

0.1
(1.3)

2016
£m
(2.4)
(1.8)
(4.2)
(0.3)
(4.5)

Environmental 
and landfill 
restoration
£m

Restructuring
£m

Other 
provisions
£m

193.0
11.2
–
(8.8)
(13.3)
182.1

2.0
–
10.2
–
(0.5)
11.7

32.3
4.9
–
(3.5)
(6.1)
27.6

2015
£m
0.1
1.6
1.7
(0.1)
1.6

Total
£m

227.3
16.1
10.2
(12.3)
(19.9)
221.4

2015
£m
32.9
194.4
227.3

The amount charged to the income statement includes £9.4 million (2015 £10.5 million) charged to finance costs as the unwinding of discounts 
in provisions.

The analysis of provisions between current and non-current is:

Current
Non-current

2016
£m
50.4
171.0
221.4

Environmental and landfill restoration provisions are incurred during the operational life of each landfill site and for a considerable period thereafter. 
The period of aftercare post-closure and the level of costs expected are uncertain and can vary significantly from site to site. Key factors are the type of 
waste, the speed at which it decomposes, the volume of leachate requiring treatment and regulatory requirements specific to the site. Environmental 
and landfill restoration provisions are expected to be substantially utilised throughout the operational life of a site and for landfill sites within 60 years of 
closure. The provisions have been established assuming current waste management technology based upon estimated costs at future prices which have 
been discounted to present value.

During the year a landfill asset was disposed which resulted in the release of a £8.8 million environmental and landfill restoration provision. The release 
of the provision has also been recognised within profit on disposal of property, plant and equipment.

The restructuring provision relates principally to severance costs and will be utilised within one year.

Other provisions include underperforming contracts of £15.6 million (2015 £18.3 million), which are provided for at the net present value of the 
operating losses of the underperforming contracts and are to be utilised over the remaining period of the contract to which they relate. 

159

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ALLOTTED, CALLED–UP AND FULLY PAID

Group and Company

Number of shares
Treasury shares Ordinary shares

£m

At 1 April 2014 ordinary shares of 40.7p each

1,282,690

370,552,276

151.3

Shares issued in respect of the £125 million convertible bond

Shares issued under the Scrip Dividend Alternative

–

–

20,909,635

6,365,622

Shares re–issued under the Company’s Performance and Co–investment Plan

(131,685)

131,685

For consideration of £0.8 million, shares re–issued to the Pennon Employee Share Trust

For consideration of £0.1 million, shares re–issued under the Executive Share Option Scheme

(99,455)

(5,027)

99,455

5,027

For consideration of £3.0 million, shares re–issued under the Company’s Sharesave Scheme

(657,008) 

657,008 

8.5

2.6

–

–

–

–

At 31 March 2015 ordinary shares of 40.7p each

Shares issued in respect of equity issuance

Shares issued under the Scrip Dividend Alternative

389,515

398,720,708

162.4

–

–

12,084,337

760,626

For consideration of £1.1 million, shares re–issued to the Pennon Employee Share Trust

(143,538)

143,538

For consideration of £0.1 million, shares re–issued under the Executive Share Option Scheme

(8,305)

8,305

For consideration of £1.3 million, shares re–issued under the Company’s Sharesave Scheme

(227,316) 

227,316 

For consideration of £2.1 million, shares issued under the Company’s Sharesave Scheme

– 

395,767 

At 31 March 2016 ordinary shares of 40.7p each

10,356

412,340,597

4.9

0.3

–

–

–

 0.2

167.8

The 12,084,337 share issuance was on a non pre-emptive basis to replenish cash resources following the acquisition of Bournemouth Water in April 
2015. The discount achieved was 0.5% and proceeds raised, net of discount and costs, were £98 million. The percentage increase in issued share capital 
due to the issuance was 3%.

Shares held as treasury shares may be sold or re–issued for any of the Company’s share schemes, or cancelled.

EMPLOYEE SHARE SCHEMES
The Group operates a number of equity–settled share plans for the benefit of employees. Details of each plan are:

i) Sharesave Scheme
An all–employee savings related plan is operated that enables employees, including Executive Directors, to invest up to a maximum of £500 per month 
for three or five years. These savings can then be used to buy ordinary shares, at a price set at a 20% discount to the market value at the start of the 
savings period, at the third, fifth or seventh year anniversary of the option being granted. Options expire six months following the exercise date and, 
except for certain specific circumstances such as redundancy, lapse if the employee leaves the Group before the option exercise period commences.

Outstanding options to subscribe for ordinary shares of 40.7p each under the Company’s share option schemes are: 

Date granted and subscription 
price fully paid

Period when options normally 
exercisable

Thousands of shares in respect of which 
options outstanding at 31 March

8 July 2008

6 July 2009

28 June 2010

29 June 2011

29 June 2012

3 July 2013

14 July 2014

24 June 2015

160

517p

386p

431p

536p

588p

538p

611p

683p

2011 – 2015

2012 – 2016

2013 – 2017

2014 – 2018

2015 – 2017

2016 – 2018

2017 – 2019

2018 – 2020

2016

–

44

41

150

103

540

687

1,291

2,856

2015

6

49

205

156

561

581

772

–

2,330

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
The number and weighted average exercise price of Sharesave options are:

At 1 April

Granted

Forfeited

Exercised

Expired

At 31 March

2016

2015

Number of 
ordinary shares
(thousands)

Weighted 
average exercise 
price per share
(p)

Number of 
ordinary shares
(thousands)

Weighted average 
exercise price per 
share
(p)

2,330

1,364

(170)

(623)

(45)

2,856

561

683

622

545

596

619

2,330

811

(97)

(657)

(57)

2,330

515

611

559

457

550

561

The weighted average price of the Company’s shares at the date of exercise of Sharesave options during the year was 779p (2015 811p). The options 
outstanding at 31 March 2016 had a weighted average exercise price of 619p (2015 561p) and a weighted average remaining contractual life of 2.1 years 
(2015 1.9 years).

The aggregate fair value of Sharesave options granted during the year was £1.7 million (2015 £0.8 million), determined using the Black-Scholes valuation 
model. The significant inputs into the valuation model at the date of issue of the options were:

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate

Expected dividend yield

2016

 854

 683

 17.0%

2015

764p

611p

17.0%

 3.4 years

3.4 years

 0.8%

 4.0%

1.4%

4.0%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

ii) Performance and Co-investment Plan
Executive Directors and senior management receive a conditional award of ordinary shares in the Company and are also required to hold a substantial 
personal shareholding in the Company. The eventual number of shares, if any, which vest is dependent upon the achievement of conditions of the plan 
over the restricted period, being not less than three years.

The number and price of shares in the Performance and Co-investment Plan are:

At 1 April

Granted

Vested

Lapsed

At 31 March

2016

2015

Number of 
ordinary shares
(thousands)

Weighted 
average exercise 
price per share
(p)

Number of 
ordinary shares
(thousands)

Weighted average 
exercise price per 
share
(p)

1,195

 420

–

 (417)

 1,198

744

 811

–

764 

761 

1,200

400

(132)

(273)

1,195

711

799

698

698

744

The awards outstanding at 31 March 2016 had a weighted exercise price of 761p (2015 744p) and a weighted average remaining contractual life of 1.3 
years (2015 1.3 years).

161

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
33. SHARE CAPITAL CONTINUED

The aggregate fair value of awards granted during the year was £1.7 million (2015 £1.9 million) determined using a Monte-Carlo simulation model. The 
significant inputs into the valuation model at the date of the share awards were:

Weighted average share price

Expected volatility

Risk-free rate

2016

811p

17.0%

0.8%

2015

799p

17.0%

1.4%

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous two years.

iii) Annual Incentive Bonus Plan – deferred shares
Awards under the plan to Executive Directors and senior management involve the release of ordinary shares in the Company to participants. There is 
no performance condition since vesting is conditional upon continuous service with the Group for a period of three years from the award. The number 
and weighted average price of shares in the Annual Incentive Bonus Plan are:

At 1 April

Granted

Vested

Lapsed

At 31 March

2016

2015

Number of 
ordinary shares
(thousands)

Weighted 
average exercise 
price per share
(p)

Number of 
ordinary shares
(thousands)

Weighted average 
exercise price per 
share
(p)

316

154

(152)

(11)

307

758

791

790

776

759

315

107

(106)

–

316

727

822

728

–

758

The awards outstanding at 31 March 2016 had a weighted average exercise price of 759p (2015 758p) and a weighted average remaining contractual life 
of 1.6 years (2015 1.3 years). The Company’s share price at the date of the awards ranged from 693p to 822p.

The aggregate fair value of awards granted during the year was £1.2 million (2015 £0.9 million), determined from market value. No option pricing 
methodology is applied since dividends paid on the shares are receivable by the participants in the scheme.

Further details of the plans and options granted to Directors, included above, are shown in the Directors’ remuneration report.

34. SHARE PREMIUM ACCOUNT

Group and Company

At 1 April 2014

Convertible bond – equity issuance

Adjustment for shares issued under the Scrip Dividend Alternative

At 31 March 2015

Equity placing

Equity issuance related costs

Adjustment for shares issued under the Scrip Dividend Alternative

Shares issued under the Sharesave Scheme

At 31 March 2016

162

£m

4.9

116.3

(2.6)

118.6

95.4

(2.3)

(0.3)

1.9

213.3

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION35. CAPITAL REDEMPTION RESERVE

The capital redemption reserve represents the redemption of B shares and cancellation of deferred shares arising from a capital return to shareholders 
undertaken during 2006.

Group and Company

At 1 April 2014

At 31 March 2015

At 31 March 2016

36. RETAINED EARNINGS AND OTHER RESERVES

Own shares
£m

Hedging 
reserve
£m

Retained 
earnings
£m

Group

At 1 April 2014

Profit for the year

Other comprehensive loss for the year

Transfer from hedging reserve to property, plant and equipment

Dividends paid relating to 2014

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments (net of tax)

Charge in respect of share options vesting
Own shares acquired by the Pennon Employee Share Trust in respect  
of share options granted
Convertible bond – equity issuance

Proceeds from treasury shares re-issued

At 31 March 2015

Profit for the year

Other comprehensive loss for the year

Transfer from hedging reserve to property, plant and equipment

Dividends paid relating to 2015

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments (net of tax)

Charge in respect of share options vesting
Own shares acquired by the Pennon Employee Share Trust in respect of share 
options granted
Proceeds from treasury shares re-issued

At 31 March 2016

(1.7)

–

–

–

–

–

–

0.7

(0.8)

–

–

(1.8)

–

–

–

–

–

–

0.8

(1.1)

–

(2.1)

608.0

126.3

(0.6)

–

(117.0)

48.0

3.5

(0.7)

–

(0.5)

3.9

670.9

152.1

(2.6)

–

(3.9)

–

(33.0)

1.9

–

–

–

–

–

–

–

(35.0)

–

(0.2)

3.4

–

–

–

–

–

–

(129.5)

(129.5)

6.3

2.5

(0.8)

–

2.5

6.3

2.5

–

(1.1)

2.5

(31.8)

701.4

667.5

£m

144.2

144.2

144.2

Total
£m

602.4

126.3

(33.6)

1.9

(117.0)

48.0

3.5

–

(0.8)

(0.5)

3.9

634.1

152.1

(2.8)

3.4

The own shares reserve represents the cost of ordinary shares in Pennon Group Plc issued to or purchased in the market and held by the Pennon 
Employee Share Trust to satisfy awards under the Group’s Annual Incentive Bonus Plan.

The market value of the 309,000 ordinary shares (2015 304,000 ordinary shares) held by the trust at 31 March 2016 was £2.5 million (2015 
£2.5 million).

163

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
36. RETAINED EARNINGS AND OTHER RESERVES CONTINUED

Hedging 
reserve
£m

Retained 
earnings
£m

Company

At 1 April 2014

Profit for the year

Other comprehensive loss for the year

Dividends paid relating to 2014

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments (net of tax)

Charge in respect of share options vesting

Convertible bond – equity issuance

Proceeds from treasury shares re-issued

At 31 March 2015

Profit for the year

Other comprehensive loss for the year

Dividends paid relating to 2015

Adjustment for shares issued under the Scrip Dividend Alternative

Credit to equity in respect of share-based payments (net of tax)

Charge in respect of share options vesting

Proceeds from treasury shares re-issued

At 31 March 2016

37. PERPETUAL CAPITAL SECURITIES 

Group and Company

At 1 April 2014

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital security holders

Profit for the year attributable to perpetual capital security holders

At 31 March 2015

Distributions to perpetual capital security holders

Current tax relief on distributions to perpetual capital security holders

Profit for the year attributable to perpetual capital security holders

At 31 March 2016

–

–

(5.5)

–

–

–

–

–

–

(5.5)

–

0.5

–

–

–

–

–

Total
£m

777.2

300.1

(5.9)

(117.0)

48.0

0.9

(0.8)

(0.5)

3.9

777.2

300.1

(0.4)

(117.0)

48.0

0.9

(0.8)

(0.5)

3.9

1,011.4

1,005.9

91.4

(0.9)

91.4

(0.4)

(129.5)

(129.5)

6.3

0.7

(0.8)

2.5

6.3

0.7

(0.8)

2.5

(5.0)

981.1

976.1

£m

294.8

(20.3)

4.3

16.0

294.8

(20.3)

4.1

16.2

294.8

On 8 March 2013 the Company issued £300 million perpetual capital securities. Costs directly associated with the issue of £5.2 million are set off 
against the value of the issuance. They have no fixed redemption date but the Company may, at its sole discretion, redeem all, but not part, of these 
securities at their principal amount on 8 March 2018 or any subsequent periodic return payment date after this.

The Company has the option to defer periodic returns on any relevant payment date, as long as a dividend on the ordinary shares has not been paid or 
declared in the previous 12 months. Deferred periodic returns shall be satisfied only on redemption or payment of dividend on ordinary shares, all of 
which only occur at the sole discretion of the Company.

As the Company paid a dividend in the 12 months prior to the periodic return date of 8 March 2016, a periodic return of £20.3 million was paid during 
the year.

164

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION38. ANALYSIS OF CASH FLOWS GIVEN IN THE STATEMENT OF CASH FLOWS

Reconciliation of profit for the year to cash generated from operations:

CASH GENERATED FROM OPERATIONS

Group

Company

Continuing operations

Profit for the year
Adjustments for:

Share-based payments
Profit on disposal of property, plant and equipment
Depreciation charge
Amortisation of intangible assets
Non-underlying impairment of property, plant and equipment
Non-underlying provision charge
Non-underlying movement in derivatives
Non-underlying defined benefit pension credit
Share of post-tax profit from joint ventures
Finance income
Finance costs
Dividends receivable
Taxation charge
Changes in working capital:
Increase in inventories
Decrease/(increase) in trade and other receivables
Increase in service concession arrangements receivable
(Decrease)/increase in trade and other payables
Decrease in retirement benefit obligations from contributions
Decrease in provisions

Cash generated/ (outflow) from operations

Reconciliation of total interest paid:

Interest paid in operating activities

Interest paid in investing activities

Total interest paid

39. NET BORROWINGS

Cash and cash deposits

Borrowings – current

Other current borrowings

Finance lease obligations

Amounts owed to subsidiary undertakings

Total current borrowings

Borrowings – non-current

Bank and other loans

Other non-current borrowings

Finance lease obligations

Total non-current borrowings

Total net borrowings

2016
£m

168.3

2.8
(4.3)
182.9
3.7
–
10.2
(5.2)
–
(3.6)
(42.1)
96.2
–
38.0

(5.5)
10.5
(15.6)
(27.0)
(21.2)
(16.8)

371.3

2016
£m

79.1

9.4

88.5

2016
£m

632.2

(39.0)

(26.0)

–

(65.0)

2015
£m

142.3

3.5
(3.7)
161.7
2.7
24.3
4.3
–
(14.9)
(4.9)
(44.0)
84.8
–
54.7

(2.9)
(17.1)
(71.9)
5.7
(9.6)
(4.1)

310.9

2016
£m

107.6

0.8
–
0.1
–
–
–
–
–
–
(52.3)
37.2
(140.7)
44.9

–
(37.4)
–
0.3
(2.2)
–

(41.7)

2015
£m

316.1

1.0
–
0.1
–
–
–
–
(1.2)
–
(51.0)
35.6
(311.6)
11.7

–

(101.6)

–
(1.2)
(1.7)
–

(103.8)

Group

Company

2015
£m
62.0

22.5

84.5

2016
£m

35.3

–

35.3

2015
£m
34.7

–

34.7

Group

Company

2015
£m
771.0

(82.0)

(31.6)

–

(113.6)

2016
£m

429.7

–

–

(287.2)

(287.2)

2015
£m
532.5

(50.7)

–

(283.2)

(333.9)

(1,502.5)

(234.5)

(1,314.6)

(3,051.6)

(2,484.4)

(1,277.2)

(273.2)

(1,304.1)

(2,854.5)

(2,197.1)

(877.1)

(885.4)

–

–

(877.1)

(734.6)

–

–

(885.4)

(686.8)

165

www.pennonannualreport.co.uk/2016OVERVIEWGROUP PERFORMANCEGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
40. SUBSIDIARY, JOINT VENTURE AND ASSOCIATE UNDERTAKINGS AT 31 MARCH 2016

Principal subsidiary companies
Water

South West Water Limited*

South West Water Finance Plc
Source Contact Management Limited
Bournemouth Water Investments Limited*

Bournemouth Water Limited
Pennon Water Services Limited*
Waste management

Viridor Limited*

Viridor Waste Limited
Viridor Waste Exeter Limited
Viridor Waste Suffolk Limited
Viridor Waste (West Sussex) Limited
Viridor Waste Management Limited
Viridor EnviroScot Limited
Viridor Resource Management Limited
Viridor Waste Kent Limited
Viridor Oxfordshire Limited
Viridor EfW (Runcorn) Limited
Viridor Waste (Landfill Restoration) Limited
Viridor Waste (Somerset) Limited
Viridor Waste (Thames) Limited
Viridor Waste (Greater Manchester) Limited
Viridor Polymer Recycling Limited
Viridor Trident Park Limited
Viridor (Glasgow) Limited
Viridor (Lancashire) Limited
Viridor Peterborough Limited
Viridor South London Limited
Viridor Clyde Valley Limited

Other
Peninsula Insurance Limited*(1)

Other trading companies

Alderney Water Limited

Aquacare (BWH) Limited

Avon Valley Water Limited

BWH Enterprises Limited

Dragon Waste Limited (81%)

Peninsula Leasing Limited*

Peninsula Properties (Exeter) Limited

Peninsula Trustees Limited*

Pennon Defined Contribution Pension Trustee Limited*

Pennon Pension Trustees Limited*

Country of 
incorporation

England

England

England

England

England

England

England

England

England

England

Pennon Share Plans (Guernsey) Limited*

Guernsey

Pennon Share Schemes Trustees Limited*

Pennon Trustee Limited*

Raikes Lane Limited

Source Collections Limited

Source for Business Limited
Viridor Waste (Somerset) Pension Scheme & Life 
Assurance Limited
West Hampshire Water Limited

England

England

England

England

England

England

England

166

Country of incorporation, 
registration and principal operations

England
England
England
England
England
England

England
England
England
England
England
England
Scotland
England
England
England
England
England
England
England
England
England
England
Scotland
England
England
England
Scotland

Guernsey

Country of 
incorporation
Scotland
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
Scotland
England
England
England
England
England
England
England

Other dormant companies
A.A. Best & Sons Limited
Acetip
Albion Water (Shotton) Limited
Analaq Limited*
Astley Minerals Limited
Basecall Limited
Centre for Environmental Research Limited
City Reclamation Services Limited
Corby Skip Hire Limited
DMP (Holdings) Limited*
ELE Datasystems
Exe Continental
Greater Manchester Sites Limited
Greenhill Environmental Limited*
Handside Limited
Haul Waste Limited*
Hodgejoy Recycling Limited
Industrial Waste Disposals (Sheffield) Limited
Lavelle & Sons Limited
Mac-Glass Recycling Limited
Oakley Recycling Limited
Oakley Skip Hire Limited
Parkwood Environmental Limited
Parkwood Group Limited
Parkwood Recycling Limited
Pearsons Group Holdings Limited
Peninsula

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
Other dormant companies
Peninsula Water Limited*
Pennon Power Limited*
Pennon South West Limited*
Pennon Waste Management Limited*
pHOX Systems Limited
Pilsworth Forest (1996) Limited
Pilsworth Forest Limited
Roseland Plant Co. Limited
Rydon Properties Limited
Seal Security Systems Limited*
Sheffield Waste Disposal Company Limited
Shore Recycling (Ozone) Limited
SWW Pension Trustees Limited*
Thames Incineration and Recycling Limited
Thames Incineration Services Limited
Thames Tankering Services Limited
Thames Waste Limited
The Metropolitan Water Company Limited
Tokenmarch Limited
Viridor (Cheshire) Limited
Viridor (Community Recycling MK) Limited
Viridor (Community Recycling MKH) Limited
Viridor (Erith) Limited
Viridor (Martock) Limited
Viridor (Winsford) Limited
Viridor Contracting Limited
Viridor Electrical Recycling (Holdings) Limited
Viridor Electrical Recycling Limited
Viridor Enterprises Limited*

Country of 
incorporation
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
Scotland
Scotland
England

Other dormant companies
Viridor Glass Recycling Limited
Viridor London Recycling Limited
Viridor New England (EfW) Limited
Viridor Resource (Peterborough) Limited
Viridor Resource Transport Limited
Viridor South Lanarkshire Limited
Viridor South West Limited*
Viridor Waste (Adapt) Limited
Viridor Waste (Allwaste Disposal) Limited
Viridor Waste (Atherton) Holdings Limited
Viridor Waste (Atherton) Limited
Viridor Waste (Bristol Holdings) Limited
Viridor Waste (Bristol) Limited
Viridor Waste (Bury ) Limited
Viridor Waste (Corby) Limited
Viridor Waste (Earls Barton) Limited
Viridor Waste (East Anglia) Limited
Viridor Waste (Medway Holdings) Limited
Viridor Waste (Medway) Limited
Viridor Waste (Sheffield) Limited
Viridor Waste (Thetford) Limited
Viridor Waste (Wastenot Recycling) Limited
Viridor Waste 2 Limited*
Viridor Waste Disposal Limited
Viridor Waste Hampshire Limited
Viridor Waste Wootton Limited
VWM (Scotland) Limited
Waste Treatment Limited
Water West Limited*

Country of 
incorporation
England
England
England
England
England
Scotland
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
Scotland
England
England

Indicates the shares are held directly by Pennon Group Plc, the Company.

* 
(1) Captive insurance company established with the specific objective of financing risks emanating from within the Group.

The subsidiary undertakings are wholly owned unless stated otherwise and all shares in issue are ordinary shares. All companies above are consolidated 
in the Group financial statements.
Interests in unconsolidated structured entities
The Company holds 75% of the ordinary share capital of Peninsula MB Limited, a company which raises funds through the issuance of debt instruments 
and third party lending, but does not control the company since it does not have the power to affect returns. Consequently the company has not been 
consolidated into the Pennon Group.

Pennon Group Plc has borrowed a £200 million floating interest rate-linked loan from Peninsula MB Limited and is owed a fixed rate £200 million 
obligation from Peninsula MB Limited. 
Joint ventures and associate
All joint ventures, the associate and the subsidiary undertakings of Lakeside Energy from Waste Holdings Limited, Viridor Laing (Greater Manchester) 
Holdings Limited, INEOS Runcorn (TPS) Holdings Limited and Shelford Composting Limited are incorporated and registered in England which is also 
their country of operation.

Share capital in issue

Percentage held

Principal activity

Joint ventures

Lakeside Energy from Waste Holdings Limited

1,000,000 A ordinary shares
1,000,000 B ordinary shares

Lakeside Energy from Waste Limited
Shares in Lakeside Energy from Waste Holdings Limited are held by Viridor Waste Management Limited.

Viridor Laing (Greater Manchester) Holdings Limited
Viridor Laing (Greater Manchester) Limited
Shares in Viridor Laing (Greater Manchester) Holdings Limited are held by Viridor Waste Management Limited.

12,000 ordinary shares

Shelford Composting Limited

Associate

INEOS Runcorn (TPS) Holdings Limited

50 A ordinary shares
50 B ordinary shares

1,000 A ordinary shares
186,750 B1 ordinary shares
62,250 B2 ordinary shares

Waste management

Waste management

 Waste management

–
100%

50%

–
100%

20%
50%
–

INEOS Runcorn (TPS) Limited
Shares in INEOS Runcorn (TPS) Holdings Limited are held by Viridor Waste Management Limited.
The Group’s economic interest in INEOS Runcorn (TPS) Holdings Limited is 37.5%, as returns from the investment are based on holdings of B1 and 
B2 ordinary shares.

Waste management

167

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41. OPERATING LEASE COMMITMENTS 

The future aggregate minimum lease payments under non-cancellable operating leases are:

Within 1 year

Over 1 year and less than 5 years

Over 5 years

Group

Company

2016
£m

10.7

29.2

80.0

119.9

2015
£m

11.0

32.0

82.4

125.4

2016
£m

2015
£m

–

–

–

–

–

–

–

–

The Group leases various offices, depots and workshops under non-cancellable operating lease agreements. The leases have various terms, escalation 
clauses and renewal rights. Property leases are negotiated for an average term of 42 years and rentals are reviewed on average at five-yearly intervals.

The Group also leases plant and machinery under non-cancellable operating lease agreements.

42. CONTINGENT LIABILITIES

Guarantees:

Borrowing facilities of subsidiary undertakings

Performance bonds

Other

Group

Company

2016
£m

–

159.7

4.0

163.7

2015
£m

–

169.8

4.0

173.8

2016
£m

421.1

159.7

4.0

584.8

2015
£m

386.6

169.8

4.0

560.4

Guarantees in respect of performance bonds are entered into in the normal course of business. No liability is expected to arise in respect of 
the guarantees.

Other contingent liabilities relate to a possible obligation to pay further consideration in respect of a previously acquired business when the outcome of 
planning applications is known.

In connection with the application of the audit exemption under Section 479A of the Companies Act 2006 the Company has guaranteed all the 
outstanding liabilities as at 31 March 2016 of certain of its subsidiaries: Peninsula Leasing Limited, Pennon Power Limited, Exe Continental and Viridor 
Waste 2 Limited since these companies qualify for the exemption.

The Group is subject to litigation from time to time as a result of its activities. The Group establishes provisions in connection with litigation where it 
has a present legal or constructive obligation as a result of past events and where it is more likely than not an outflow of resources will be required to 
settle the obligation and the amount can be reliably estimated. 

Significant management judgement is required to estimate the tax provisions relating to uncertain tax items that remain to be agreed with HMRC. It is 
reasonably possible that the outcomes and settlements may differ from the estimated current tax liabilities shown in the consolidated balance sheet.

Due to the uncertainty associated with such tax items, it is possible that at a future date, on conclusion of the open matters, the final outcome may 
vary significantly. Whilst a range of outcomes is reasonably possible, the extent of the range is additional liabilities of up to £20 million to a reduction in 
liabilities of up to £52 million. Any such variations will affect the tax financial results in the year in which such a determination is made.

In addition to provisions established for uncertain items, the Group has paid in full the tax HMRC interpret as due, and therefore would benefit by up 
to £70 million should such tax positions be concluded in the Group’s favour.

43. CAPITAL COMMITMENTS

Contracted but not provided

Group

Company

2016
£m

374.4

2015
£m

350.3

2016
£m

–

2015
£m

–

168

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
44. ACQUISITIONS

On 15 April 2015 Pennon Group Plc acquired 100% of the issued share capital of Sembcorp Bournemouth Water Investments Limited (renamed 
‘Bournemouth Water Investments Limited’) including its non-regulated subsidiaries from Sembcorp Holdings Limited for a cash consideration of 
£100.3 million. Sembcorp Bournemouth Water Investments Limited is the holding company for Sembcorp Bournemouth Water Limited (renamed 
‘Bournemouth Water Limited’). 

The acquisition was in line with the Group’s strategy to increase shareholder returns from the anticipated future synergies and outperformance arising 
from the merger into South West Water.

The acquisition has been accounted for using the acquisition method. Goodwill of £42.3m million has been capitalised attributable to the anticipated 
future synergies and outperformance arising from the merger into South West Water. 

On 1 June 2015 Viridor Waste Management Limited acquired Commercial Recycling Limited’s waste collection division in Dorset and Somerset for an 
initial £4.5 million. An additional payment of up to £1.0 million could be made in the future depending upon certain performance-related criteria. The 
acquisition has been accounted for using the acquisition method.

Goodwill of £3.4 million has been capitalised attributable to the profitability of the acquired business.

No amount of goodwill related to these acquisitions is expected to be deductible for tax purposes.

The residual excesses over the net assets acquired in each business combination has been recognised as goodwill.

Bournemouth Water 
Investments Limited
£m

Waste Collection 
Division
£m

Fair values on acquisition

Intangible assets

Property, plant and equipment

Inventories

Trade and other receivables

Cash and cash deposits

Retirement benefit surplus

Borrowings

Trade and other payables

Other liabilities

Taxation - current

Deferred tax liabilities

Provisions

Net assets acquired

Goodwill

Total consideration

Satisfied by:

Cash

Transfer of amounts due to Bournemouth Water Investments Limited

Deferred consideration

Net cash outflow arising on acquisition:

Cash consideration

Cash and cash deposits acquired

Revenue for the period since acquisition to 31 March 2016

Profit before tax for the period since acquisition to 31 March 2016

Directly attributable costs included in other operating expenses

2.3

228.5

0.1

23.8

13.8

1.9

(160.2)

(19.7)

(0.5)

(2.7)

(24.8)

(0.2)

62.3

42.3

104.6

100.3

4.3

–

104.6

100.3

(13.8)

86.5

41.9

6.0

2.9

The fair value of trade and other receivables in Bournemouth Water Investments Limited on acquisition was £23.8 million. This included gross 
contracted amounts receivable of £21.8 million, of which cash flows of £1.0 million were not expected to be collected.

Goodwill movement

At 1 April 2015

Acquisition of Bournemouth Water Investments Limited

Acquisition of the waste collection division of Commercial Recycling Limited

At 31 March 2016

1.6

0.5

–

–

–

–

–

–

–

–

–

–

2.1

3.4

5.5

4.5

–

1.0

5.5

4.5

–

4.5

4.6

0.7

0.2

£m

339.3

42.3

3.4

385.0

169

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45. POST BALANCE SHEET EVENTS

On 1 April 2016 the Company sold the entire share capital of Bournemouth Water Investments Limited to South West Water Limited for 
£104 million. The consideration was satisfied through Pennon Group Plc subscribing for an additional £100 million of new share capital in South West 
Water Limited and transferring a £4 million loan due to Bournemouth Water Limited to South West Water Limited.

46. RELATED PARTY TRANSACTIONS

During the year Group companies entered into the following transactions with joint ventures and associate related parties who are not members of 
the Group:

Sales of goods and services

Viridor Laing (Greater Manchester) Limited

INEOS Runcorn (TPS) Limited

Purchase of goods and services

Viridor Laing (Greater Manchester) Limited

Lakeside Energy from Waste Limited

INEOS Runcorn (TPS) Limited

Dividends received

Lakeside Energy from Waste Holdings Limited

Year-end balances

Receivables due from related parties

Viridor Laing (Greater Manchester) Limited (loan balance)

Lakeside Energy from Waste Limited (loan balance)

INEOS Runcorn (TPS) Limited (loan balance)

Viridor Laing (Greater Manchester) Limited (trading balance)

Lakeside Energy from Waste Limited (trading balance)

INEOS Runcorn (TPS) Limited (trading balance)

Payables due to related parties

Lakeside Energy for Waste Limited (trading balance)

INEOS Runcorn (TPS) Limited (trading balance)

2016
£m

87.3

18.5

0.3

12.1

4.3

2015
£m

99.0

5.6

–

12.6

1.1

6.0

6.0

2016
£m

2015
£m

36.8

8.9

35.5

81.2

11.3

1.0

2.7

15.0

2.3

1.6

3.9

57.2

9.3

31.4

97.9

12.8

1.0

5.6

19.4

1.1

0.1

1.2

The £81.2 million (2015 £97.9 million) receivable relates to loans to related parties included within receivables and due for repayment in instalments 
between 2016 and 2033. Interest is charged at an average of 13.0% (2015 13.0%).

170

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company
The following transactions with subsidiary undertakings occurred in the year:

Sales of goods and services (management fees)

Purchase of goods and services (support services)

Interest receivable

Interest payable

Dividends received

2016
£m

10.5

0.4

38.6

0.1

140.7

2015
£m

9.5

0.5

35.6

0.1

311.6

Sales of goods and services to subsidiary undertakings are at cost. Purchases of goods and services from subsidiary undertakings are under normal 
commercial terms and conditions which would also be available to unrelated third parties.

Year-end balances

Receivables due from subsidiary undertakings

Loans

Trading balances

2016
£m

965.6

8.6

2015
£m

936.6

8.5

Interest on £70.0 million of the loans has been charged at a fixed rate of 4.5%, on £373.6 million at a fixed rate of 5.0%, on £28.0 million at a fixed rate 
of 6.0% and on £0.5 million at a fixed rate of 1.4% (2015 £70.5 million at 4.5%, nil at 5.0%, £332.5 million at 6.0% and £0.5 million at 1.4%). Interest 
on £443.5 million of the loans is charged at 12 month LIBOR +1.0% (2015 £403.1 million). These loans are due for repayment in instalments over the 
period 2016 to 2043. 

Interest on £50.0 million of the loans has been charged at 1 month LIBOR + 1.0% (2015 £130.0 million). This loan is expected to be repaid in 2016/17.

During the year there were no provisions (2015 nil) in respect of loans to subsidiaries not expected to be repaid.

Payables due to subsidiary undertakings

Loans

Trading balances

The loans from subsidiary undertakings are unsecured and interest-free without any terms for repayment.

2016
£m

287.2

14.6

2015
£m

283.2

14.6

171

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FIVE-YEAR FINANCIAL SUMMARY

Income statement

Revenue

Operating profit before non-underlying items

Net finance costs before non-underlying items

Share of profit in joint ventures

Profit before tax and non-underlying items

Net non-underlying items before tax

Taxation (charge)/ credit

Profit for the year

Attributable to:

Ordinary shareholders of the parent

Perpetual capital security holders

Dividends proposed/declared

Earnings per ordinary share (basic):

From continuing operations

Earnings per share

Deferred tax before non-underlying items

Non-underlying items (net of tax)

Earnings per share before non-underlying and deferred tax

2016
£m

2015
£m

2014
£m

2013
£m

2012*
£m

1,352.3

1,357.2

1,321.2

1,201.1

1,233.1

261.8

(54.1)

3.6

211.3

(5.0)

(38.0)

168.3

152.1

16.2

138.5

37.0p

9.5p

(7.0)p

39.5p

246.6

(40.8)

4.9

210.7

(13.7)

(54.7)

142.3

126.3

16.0

129.5

32.3p

4.7p

2.8p

39.8p

257.5

(53.9)

3.7

207.3

(48.6)

(0.6)

158.1

142.5

15.6

117.0

38.8p

(7.0)p

10.8p

42.6p

245.6

(61.4)

5.8

190.0

(176.4)

7.0

20.6

20.6

–

103.9

5.7p

(4.0)p

38.6p

40.3p

268.8

(72.3)

4.0

200.5

–

(28.1)

172.4

172.4

–

96.0

48.1p

(0.8)p

–

47.3p

Declared dividends per share

33.58p

31.80p

30.31p

28.46p

26.52p

2016
£m

91.0

284.2

4,676.3

549.5

(3,738.2)

1,487.6

1,706

3,230

51

4,987

2015
£m

2014
£m

–

–

301.4

360.8

2013
£m

14.8

410.1

2012*
£m

29.2

257.4

4,325.9

4,076.6

3,846.0

3,592.5

586.0

241.9

378.5

11.8

(3,557.8)

(3,120.9)

(3,152.4)

(2,775.2)

1,354.1

1,197.6

1,072.1

829.1

1,408

3,101

49

4,558

1,356

3,044

51

4,451

1,354

3,180

50

4,584

1,335

3,148

46

4,529

Capital expenditure

Acquisitions

Property, plant and equipment

Balance sheet

Non-current assets

Net current assets

Non-current liabilities

Net assets

Number of employees (average for year)

Water

Waste management

Other businesses

* Prior to the application of IAS 19 (Revised) ‘Employee Benefits’

172

PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDER INFORMATION

FINANCIAL CALENDAR

Financial year end

27th Annual General Meeting

Ex-dividend date for 2016 final dividend

Record date for 2016 final dividend

2016 final dividend payable

2016/17 half-yearly results announcement

2017 interim dividend payable

2017 final results announcement

28th Annual General Meeting

2017 final dividend payable

SCRIP DIVIDEND ALTERNATIVE*

Ordinary shares quoted ex-dividend

Record date for final dividend

Posting of scrip dividend offer

Final date for receipt of forms of mandate

Posting of dividend cheques and share certificates

Final cash dividend payment date

First day of dealing in the new ordinary shares

31 March 

1 July 2016

7 July 2016*

8 July 2016*

2 September 2016*

25 November 2016

April 2017

May 2017

July 2017

September 2017

7 July 2016

8 July 2016

22 July 2016

15 August 2016

1 September 2016

2 September 2016

2 September 2016

* Subject to obtaining shareholder approval at the 2016 Annual General Meeting to the payment of a final dividend for the year ended 31 March 2016

SHAREHOLDER ANALYSIS AT 31 MARCH 2016

Holding of shares

Number of shareholders

% of total shareholders

% of ordinary shares

1-100

101-1,000

1,001-5,000

5,001-50,000

50,001-100,000

100,001 +

2,457

9,312

8,854

1,231

88

288

22,230

11.05

41.89

39.83

5.54

0.40

1.30

0.02

1.21

4.66

2.32

1.53

89.26

Individuals

Companies

Trust companies (pension funds etc.)

Banks and nominees

Number of accounts

% of total accounts

% of total shares

17,839

125

9

4,257

22,230

80.25

0.56

0.04

19.15

6.70

0.25

0.01

93.03

173

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SHAREHOLDER INFORMATION CONTINUED

MAJOR SHAREHOLDINGS 
The net position on 31 March 2016 of investors who have notified interests in the issued share capital of the Company pursuant to the 
Financial Conduct Authority’s Disclosure and Transparency Rules is as follows: 

1.   

Pictet Asset Management SA

The Capital Group Companies, Inc.

Lazard Asset Management LLC

Ameriprise Financial, Inc.

RARE Infrastructure Limited

AXA Investment Managers SA

Invesco Limited

UBS Investment Bank

Legal & General Group Plc

Royal London Asset Management Limited

Number of voting rights (direct and indirect)

% of voting rights

25,599,217

25,268,507

24,547,305

20,328,154

19,366,782

18,088,394

17,212,959

16,610,004

13,458,627

12,453,831

6.21%

6.13%

5.95%

4.93%

4.70%

4.39%

4.17%

4.03%

3.26%

3.02%

On 12 May 2016 Lazard Asset Management LLC notified the Company 
that it held 20,257,364 shares (equivalent to 4.91% of voting rights).

No further changes to interests in the Company’s issued share 
capital have been disclosed to the Company between 31 March 2016 
and 20 May 2016 (being a date not more than one month prior to the 
date of the Company’s Notice of Annual General Meeting).

REGISTRAR
All enquiries concerning shareholdings including notification of change of 
address, loss of a share certificate or dividend payments should be made 
to the Company’s registrar, Capita Asset Services, who can be contacted 
as follows:

Capita Asset Services
Pennon Group Share Register
The Registry
34 Beckenham Road
Beckenham 
Kent BR3 4TU
Telephone: 0371 664 9234 (calls are charged at standard network rates)
Lines are open 8.30am-5.30pm Monday-Friday.
Overseas telephone: +44 371 664 9234
Email: pennon@capita.co.uk
Website: capitashareportal.com

SHARE DEALING SERVICE
The telephone share dealing service offered by Stocktrade enables 
shareholders to buy and sell shares in the Company on a low-cost 
basis. For further details of this service, contact Stocktrade on 
+44 (0)131 240 0414 and quote: Pennon Group Dial & Deal Service. 
Commission is 1% (subject to a minimum charge of £25.00).

SHARE GIFT SERVICE
Through Sharegift, an independent charity share donation scheme, 
shareholders who only have a small number of shares with a value that 
makes it uneconomical to sell them can donate such shares to charity. 
Donations can be made by completion of a simple share transfer form 
which is available from the Company’s registrar, Capita Asset Services.

INDIVIDUAL SAVINGS ACCOUNTS
Shareholders may gain tax advantages by holding their shares in the 
Company in an Individual Savings Account (ISA).

SCRIP DIVIDEND ALTERNATIVE
Subject to obtaining shareholder approval at the 2016 Annual General 
Meeting for the payment of a final dividend for the year ended 31 March 
2016, full details of the scrip dividend alternative and how to participate 
will be sent to shareholders on 22 July 2016. The full timetable for offering 
the scrip dividend alternative is given on the opposite page.

The scrip dividend alternative provides shareholders with an opportunity 
to invest the cash dividend they receive on their Pennon Group Plc shares 
to buy further shares in the Company without incurring stamp duty or 
dealing expenses. 

ONLINE PORTFOLIO SERVICE
The online portfolio service provided by Capita Asset Services 
gives shareholders access to more information on their 
investments. Details of the portfolio service are available online 
at www.capitashareportal.com.

ELECTRONIC COMMUNICATIONS
The Company has passed a resolution which allows it to communicate 
with its shareholders by means of its website.

Shareholders currently receiving a printed copy of the annual report who 
now wish to sign up to receive all future shareholder communications 
electronically can do so by registering with Capita Asset Services’ share 
portal. Go to www.capitashareportal.com to register, select ‘Account 
Registration’ and then follow the on-screen instructions by inputting your 
surname, your Investor Code (which can be found on your proxy form) 
and your postcode, as well as entering an email address and selecting 
a password.

By registering to receive your shareholder communications 
electronically, you will also automatically receive your Dividend Tax 
Vouchers electronically.

ELECTRONIC PROXY VOTING
Shareholders also have the opportunity to register the appointment 
of a proxy for any general meeting of the Company once notice of the 
meeting has been given and may do so via www.capitashareportal.
com. Shareholders who register an email preference will not receive a 
paper proxy form. Instead, they will receive an email alert advising them 
of general meetings of the Company, with links to the notices of meetings 
and annual reports. 

174

PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATIONPENNON’S WEBSITE
www.pennon-group.co.uk provides news and details of the Company’s 
activities plus links to its subsidiaries’ websites.

The Investor Information section contains up-to-date information 
for shareholders including detailed share price information, financial 
results, dividend payment dates and amounts, and stock exchange 
announcements. There is also a comprehensive shareholder services 
section which includes information on buying, selling and transferring 
shares, and how to notify a change in personal circumstances, for 
example, a change of address.

BEWARE OF SHARE FRAUD
The following is taken from the ScamSmart section of the Financial 
Conduct Authority’s website (www.scamsmart.fca.org.uk). Fraudsters 
use persuasive and high-pressure tactics to lure investors into scams.

They may offer to sell shares that turn out to be worthless or 
non-existent, or to buy shares at an inflated price in return for an 
upfront payment.

While high profits are promised, if you buy or sell shares in this way 
you will probably lose your money.

HOW TO AVOID SHARE FRAUD
1.  Keep in mind that firms authorised by the Financial Conduct 

Authority (FCA) are unlikely to contact you out of the blue with 
an offer to buy or sell shares.

2.  Do not get into a conversation; note the name of the person and 

firm contacting you and then end the call.

3.  Check the Financial Services Register from www.fca.org.uk to see 
if the person and firm contacting you is authorised by the FCA.

4.  Beware of fraudsters claiming to be from an authorised firm, 

copying its website or giving you false contact details.

5.  Use the firm’s contact details listed on the Register if you want to 

call it back.

6.  Call the FCA on 0800 111 6768 if the firm does not have contact 

details on the Register or you are told they are out of date.

7.  Search the FCA Warning List of unauthorised firms at www.

scamsmart.fca.org.uk. Consider that if you buy or sell shares from 
an unauthorised firm you will not have access to the Financial 
Ombudsman Service or Financial Services Compensation 
Scheme. Seek impartial advice from a financial adviser before you 
make an investment. 

8.  Remember: if it sounds too good to be true, it probably is!

5,000 people contact the Financial Conduct Authority about share fraud 
each year, with victims losing an average of £20,000

REPORT A SCAM
If you are approached by fraudsters, please tell the FCA using the 
share fraud reporting form at www.fca.org.uk/scams where you can 
find out more about investment scams.

You can also call the FCA Consumer Helpline on 0800 111 6768.

If you have already paid money to share fraudsters, you should 
contact Action Fraud on 0300 123 2040.

175

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PENNON GROUP PLC ANNUAL REPORT 2016FINANCIAL STATEMENTS AND SHAREHOLDER INFORMATION