Quarterlytics / Financial Services / Financial - Mortgages / PennyMac Financial Services

PennyMac Financial Services

pfsi · NYSE Financial Services
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Ticker pfsi
Exchange NYSE
Sector Financial Services
Industry Financial - Mortgages
Employees 5001-10,000
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FY2023 Annual Report · PennyMac Financial Services
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2023

Annual Report

PennyMac Financial Services, Inc. (NYSE: PFSI) is a specialty financial services firm with a 
comprehensive mortgage platform and integrated business focused on the origination, 
acquisition, and servicing of U.S. residential mortgage loans and the management of 
investments related to the U.S. mortgage market. 

Since PennyMac’s founding in 2008, we have pursued opportunities to acquire, originate and 
manage mortgage loans and mortgage-related assets and established what we believe is the 
leading residential mortgage platform in the U.S.  

We manage PennyMac Mortgage Investment Trust (NYSE: PMT), a publicly-traded mortgage 
real estate investment trust (REIT). PMT is a tax-efficient vehicle for investing in mortgage-
related assets and has a successful track record of deploying and managing capital in 
mortgage-related investments for more than 15 years.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dear Fellow Stockholders, 

PennyMac Financial Services, Inc.’s (NYSE: PFSI) results in 2023 highlighted the earnings power 
of our balanced business model in what will likely be characterized as the most challenging 
mortgage origination market in over a decade. The Federal Reserve’s tightening of monetary 
policy continued and mortgage interest rates remained elevated throughout the year, 
meaningfully higher than in recent history. According to Inside Mortgage Finance, industry 
originations in 2023 totaled $1.5 trillion in unpaid principal balance (UPB), down nearly 40 
percent from 2022 and representing the smallest origination market since 2014. On a unit basis, 
originations in 2023 were at their lowest levels since 1990. Higher interest rates, lower 
originations, the lowest prepayment speeds in over a decade, and housing affordability near all-
time lows shaped the incredibly difficult backdrop that was the mortgage industry in 2023. 

Nonetheless, in 2023 PennyMac Financial generated $69 million of production segment pretax 
income, up from $48 million in 2022. The expense management work that we completed in 
2022 combined with our strong base of customers active in the more stable purchase market 
resulted in production segment profitability in a period where many of our peers struggled.  
Combined with PennyMac Mortgage Investment Trust (NYSE: PMT), we produced nearly $100 
billion in UPB of residential mortgage loans, making us the second largest producer in the 
country. Importantly, these production volumes continue to drive the organic growth of our 
servicing portfolio, which ended 2023 with more than 2.4 million customers and over $600 
billion in UPB, up 10 percent from the end of 2022. Our large servicing business is a key 
component of the success we have enjoyed and in 2023, we generated $434 million of 
operating pretax income1 from the servicing segment.  

Throughout 2023 we continued our disciplined practices around liquidity and capital 
management, taking meaningful steps to further strengthen our balance sheet with the 
issuance of $1.5 billion in new long-term debt, including $750 million in unsecured senior notes 
at attractive terms, and the redemption of $875 million in debt with upcoming maturities. Our 
strong financial performance and balance sheet with significant amounts of liquidity enabled us 
to continue to invest in origination and servicing technologies that we believe will be required for 
future success in mortgage banking, while also returning capital to our stockholders. In 2023 we 
returned more than $110 million through common stock repurchases and cash dividends.  

As I look ahead to 2024, we believe PFSI is extraordinarily well positioned given the potential for 
an improving mortgage origination market. Current economic forecasts are for inflation to 
subside in 2024, and for the Federal Reserve to begin implementing rate cuts in the latter part of 
the year. This expectation has driven economists’ forecasts of an origination market averaging 

1 Excludes the impact of a $158 million non-recurring arbitration accrual, $180 million in net fair value declines on mortgage 
servicing rights and hedging, and $14 million in provisions for losses on active loans.  

 
 
 
 
 
 
 
 
$1.9 trillion. While these estimates represent a substantial increase from 2023, we believe there 
is potential for a smaller origination market than forecasted if interest rates remain elevated for 
longer than expected.  

While interest rate levels will fluctuate, influencing the size of the overall mortgage market, our 
balanced business model with a large and growing servicing business positions us strategically 
for success in mortgage banking over the long-term. As we saw in 2023, our servicing portfolio 
generated strong cash flows and earnings in the higher interest rate environment, and when 
interest rates decline, we expect our servicing portfolio to provide a large source of leads and 
profits for our consumer direct lending channel. In 2023, our portfolio generated revenue from 
servicing fees, placement fees and other income of $1.8 billion, nearly $500 million more than in 
2022. Operating expenses as a percentage of loans serviced has decreased in recent years as 
we continue to realize the benefits of operational scale and efficiencies related to the 
implementation of our proprietary servicing system, Servicing Systems Environment (SSE), back 
in 2019. Many of our servicing customers have built up significant equity positions in their 
homes given continued home price appreciation in recent years. As a result, delinquencies are 
expected to remain at low levels, and we expect our servicing business to continue performing 
well, anchoring our financial performance in the event rates remain higher for longer. With SSE 
free and clear of any restrictions on use or development, we look forward to exploring 
opportunities to further leverage what we have built to generate additional stockholder value.  

Our production segment is the counterbalance to our servicing segment and powers the organic 
growth of our loan servicing portfolio. In our most mature production business, correspondent 
lending, we remain the largest channel participant with more than 20 percent market share in 
2023, up meaningfully from 2022 and more than double that of the next largest competitor. 
While a portion of this growth can be attributed to the reduced presence or exit of certain 
channel participants, the commitment we have made to our sellers has remained consistent; 
and our technology, pricing, and speed of execution in the channel is unmatched.  

In our broker direct lending channel, we have continued to invest in the technology and 
infrastructure that we believe are essential for top brokers to compete effectively in today’s 
competitive market. We are very optimistic about the prospects in this channel as we represent 
a strong alternative to the current channel leaders and we have made great strides developing 
relationships with some of the largest nationwide mortgage brokers. Our origination volumes 
and market share in the channel during 2023 increased meaningfully from 2022 despite the 
decrease in the size of the overall market, and the number of brokers approved to do business 
with us increased by more than 40 percent. While we have seen strong growth in our broker 
direct market share in recent periods, I believe we are still in the early stages of achieving our 
potential in the channel.  

Our multi-faceted approach to mortgage production and dominant presence in correspondent 
lending uniquely enable us to organically grow our loan servicing portfolio with new mortgage 
loans at current higher mortgage interest rates. As of year-end, more than $130 billion in UPB of 
mortgage loans in our portfolio had note rates of 5 percent or higher, representing a large 
population of borrowers with whom we maintain active relationships and who could potentially 
benefit from a refinance when rates decline. If rates remain high for longer, this population of 
borrowers is expected to grow, driving an even larger opportunity in the future for our consumer 
direct lending division.  

 
 
 
 
 
Our balanced business model, comprehensive mortgage banking platform, long-track record of 
strong profitability, and unwavering focus on both capital and risk management are unique in 
the mortgage industry. As a result, PennyMac Financial is the best-positioned company in the 
industry, independent of the path of interest rates. Our long-standing commitment to do the 
right things for our customers and business partners has driven us to become a leader in the 
mortgage industry. This same commitment to adhering to our core values plays out every day in 
the workplace, and I am proud that in September of 2023, PennyMac Financial was among the 
companies recognized in Newsweek’s annual Top 100 Most Loved Workplaces® list, ranking 38 
out of 100 companies. The honored organizations were recognized for creating a workplace 
where employees feel respected and inspired.  

I am immensely proud of our employees and this management team, with whom I have the 
pleasure of collaborating with, and who collectively continue to execute every single day to drive 
our growth forward. As you can see, I am more optimistic about our competitive positioning and 
the market opportunities ahead than I ever have been. I would like to extend my gratitude to all 
of our stakeholders for your continued support and confidence in PennyMac Financial. 

Sincerely, 

David A. Spector 
Chairman and Chief Executive Officer 
April 19, 2024   

 
 
 
 
 
 
                             
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STOCK PERFORMANCE GRAPH 

The following graph and table describe certain information comparing the cumulative total 
return on our common stock to the cumulative total return of the Russell 2000 Index and the 
Dow Jones US Mortgage Finance Total Return Index. Since the S&P 600 Thrift and Mortgage 
Index used in previous years was discontinued by the third-party index servicer it was replaced 
with the Dow Jones US Mortgage Finance Total Return Index. The comparison period is from 
December 31, 2018 to December 31, 2023, and the calculation assumes reinvestment of any 
dividends. The graph and table illustrate the value of a hypothetical investment in our common 
stock and the two other indices on December 31, 2018. 

$440

$177

$161

$100

Dec-18

Dec-19

Dec-20

Dec-21

Dec-22

Dec-23

PFSI

Russell 2000

Dow Jones US Mortgage Finance Total Return Index

PFSI
Russell 2000 Index
Dow Jones US Mortgage Finance Total Return Index

$100
$100
$100

$161
$125
$147

$314
$150
$126

$338
$173
$148

$279
$137
$122

$440
$161
$177

12/31/18 12/31/19 12/31/20 12/31/21 12/31/22 12/31/23

Source: Bloomberg 

The information in the performance graph and table has been obtained from sources believed 
to be reliable, but neither its accuracy nor its completeness can be guaranteed. The historical 
information set forth above is not necessarily indicative of future performance. Accordingly, we 
do not make or endorse any predictions as to future share performance. The share performance 
graph and table shall not be deemed, under the Securities Act of 1933, as amended, or the 
Securities Exchange Act of 1934, as amended, to be (i) “soliciting material” or “filed” or (ii) 
incorporated by reference by any general statement into any filing made by us with the 
Securities and Exchange Commission, except to the extent that we specifically incorporate such 
share performance graph and table by reference. 

 
 
 
 
 
 
 
 
 
 
 
 
 
CORPORATE INFORMATION 

Corporate Offices 
3043 Townsgate Road 
Westlake Village, CA 91361 
818.264.4907 
pfsi.pennymac.com  

2024 Annual Meeting 
The 2024 Annual Meeting of Stockholders will be held 
at 11:00 a.m. PT on June 5, 2024, via a live webcast at 
www.virtualshareholdermeeting.com/PFSI2024  

Independent Registered Public 
Accounting Firm 
Deloitte & Touche LLP 
Los Angeles, CA 

Market Data of PennyMac Financial Services, Inc. 
Common Stock 
Traded: New York Stock Exchange 
Symbol: PFSI 

Transfer Agent 
Computershare  
150 Royall Street, Suite 101 
Canton, MA 02021 
Toll-Free 800.522.6645 

Stockholder inquiries  
The Annual Report on Form 10-K of PennyMac 
Financial Services, Inc. filed with the SEC as well as 
other reports, can be accessed via our website at 
pfsi.pennymac.com or by emailing a request to 
PFSI_IR@pennymac.com. 

As of March 28, 2024, we had approximately 26 
common stockholders of record. This figure does not 
represent the actual number of beneficial owners of 
common stock because shares are frequently held in 
“street name” by securities dealers and others for the 
benefit of individual owners who may vote the shares. 

Pursuant to Rule 303A.12 of the New York Stock Exchange Listed Companies Manual, each 
listed company CEO must certify to the NYSE each year that he or she is not aware of any 
violation by the company of NYSE corporate governance listing standards. David A. Spector’s 
annual CEO certification regarding the NYSE’s corporate governance listing standards was 
submitted to the NYSE on July 6, 2023. 

FORWARD-LOOKING STATEMENTS  

Some of the information we provide in this document is forward-looking and therefore could 
change over time to reflect changes in the environment in which we compete. For details on the 
uncertainties that may cause our actual results to be materially different than those expressed 
in our forward-looking statements, please see our most recently filed periodic report filed with 
the SEC. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, DC 20549 

Form 10-K 

(Mark One) 
☒ 

☐ 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2023 
OR 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from              to              

Commission file number: 001  - 38727 

PennyMac Financial Services, Inc. 

 (Exact name of registrant as specified in its charter) 

Delaware 

(State or other jurisdiction of 
incorporation or organization) 

3043 Townsgate Road, Westlake Village, California 

(Address of principal executive offices) 

83 - 1098934 
(IRS Employer 
Identification No.) 
91361 
(Zip Code) 

(818) 224 - 7442 

(Registrant’s telephone number, including area code) 

                           Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $0.0001 par value 

Trading Symbol(s) 
PFSI 

Name of each exchange on which registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the registrant is a well - known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒  No ☐ 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐  No ☒ 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter 

period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. Yes ☒  No ☐ 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S - T (§ 232.405 of this chapter) during the 

preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒  No ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non  - accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large 

accelerated filer”, “accelerated filer”, “smaller reporting company” and “emerging growth company” in Rule 12b - 2 of the Exchange Act. 

                     Large accelerated filer ☒ 
                     Non - accelerated filer ☐ 

                         Accelerated filer ☐ 
                         Smaller reporting company ☐ 
Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided 

pursuant to Section 13(a) of the Exchange Act. ☐ 

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the 

Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.   Yes ☒  No ☐ 

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously 

issued financial statements. ☐ 

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the 

relevant recovery period pursuant to §240.10D-1(b). ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b - 2 of the Exchange Act). Yes ☐  No ☒ 

As of June 30, 2023 the aggregate market value of the registrant’s Common Stock, $0.0001 par value (“common stock”), held by non - affiliates was $1,520,890,024 based on the closing price as reported on the 

New York Stock Exchange on that date. 

As of February 16, 2024, the number of outstanding shares of common stock of the registrant was 50,428,189. 

Documents Incorporated by Reference 

Document 
Definitive Proxy Statement for 

2024 Annual Meeting of Stockholders 

Parts Into Which Incorporated 

Part III 

 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PENNYMAC FINANCIAL SERVICES, INC. 

FORM 10 - K 
December 31, 2023 
TABLE OF CONTENTS 

Special Note Regarding Forward - Looking Statements 

     Page 
3 

6 
17 
45 
46 
48 
48 
48 

48 
49 
49 
75 
77 
77 
77 
80 
80 

80 
80 

80 
81 
81 

82 
96 
93 

PART I 
Item 1 
Item 1A 
Item 1B 
Item 1C 
Item 2 
Item 3 
Item 4 
PART II   
Item 5 

Item 6 
Item 7 
Item 7A 
Item 8 
Item 9 
Item 9A 
Item 9B 
Item 9C 
PART III  
Item 10 
Item 11 
Item 12 

Item 13 
Item 14 
PART IV  
Item 15 
Item 16 

4 

Business 
Risk Factors 
Unresolved Staff Comments 
Cybersecurity  
Properties 
Legal Proceedings 
  Mine Safety Disclosures 

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities 
Reserved 

  Management’s Discussion and Analysis of Financial Condition and Results of Operations  

Quantitative and Qualitative Disclosures About Market Risk 
Financial Statements and Supplementary Data 
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure  
Controls and Procedures 
Other Information 
Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 

Directors, Executive Officers and Corporate Governance 
Executive Compensation 
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters 
Certain Relationships and Related Transactions, and Director Independence 
Principal Accountant Fees and Services 

Exhibits and Financial Statement Schedules 
Form 10-K Summary 
Signatures 

2 

 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 SPECIAL NOTE REGARDING FORWARD - LOOKING STATEMENTS 

This Annual Report on Form 10 - K (this “Report”) contains certain forward - looking statements that are subject 

to various risks and uncertainties. Forward - looking statements are generally identifiable by use of forward - looking 
terminology such as “may,” “will,” “should,” “potential,” “intend,” “expect,” “seek,” “anticipate,” “estimate,” 
“approximately,” “believe,” “could,” “project,” “predict,” “continue,” “plan” or other similar words or expressions.   

Forward - looking statements are based on certain assumptions, discuss future expectations, describe future plans 

and strategies, contain financial and operating projections or state other forward  - looking information. Examples of 
forward - looking statements include the following: 

• 

• 

• 

• 

projections of our revenues, income, earnings per share, capital structure or other financial items; 

descriptions of our plans or objectives for future operations, products or services; 

forecasts of our future economic performance, interest rates, profit margins and our share of future markets; 
and 

descriptions of assumptions underlying or relating to any of the foregoing expectations regarding the 
timing of generating any revenues. 

Our ability to predict results or the actual effect of future events, actions, plans or strategies is inherently 

uncertain. Although we believe that the expectations reflected in such forward - looking statements are based on 
reasonable assumptions, our actual results and performance could differ materially from those set forth in the 
forward - looking statements. There are a number of factors, many of which are beyond our control that could cause 
actual results to differ significantly from management’s expectations. Some of these factors are discussed below. 

You should not place undue reliance on any forward - looking statement and should consider the following 

uncertainties and risks, as well as the risks and uncertainties discussed elsewhere in this Report and as set forth in 
Item 1A. of Part I hereof and any subsequent Quarterly Reports on Form 10 - Q. 

Factors that could cause actual results to differ materially from historical results or those anticipated include, 

but are not limited to: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

interest rate changes; 

changes in macroeconomic and U.S. real estate market conditions; 

the continually changing federal, state and local laws and regulations applicable to the highly regulated 
industry in which we operate; 

lawsuits or governmental actions if we do not comply with the laws and regulations applicable to our 
businesses; 

the mortgage lending and servicing-related regulations promulgated by the Consumer Financial Protection 
Bureau (“CFPB”) and its enforcement of these regulations; 

our dependence on U.S. government - sponsored entities and changes in their current roles or their 
guarantees or guidelines; 

changes in real estate values, housing prices and housing sales; 

changes to government mortgage modification programs; 

foreclosure delays and changes in foreclosure practices; 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

• 

the licensing and operational requirements of states and other jurisdictions applicable to our businesses, to 
which our bank competitors are not subject; 

our ability to manage third-party service providers and vendors and their compliance with laws, regulations 
and investor requirements; 

our exposure to risks of loss resulting from adverse weather conditions, man-made or natural disasters, the 
effect of climate change, and pandemics; 

• 

difficulties inherent in adjusting the size of our operations to reflect changes in business levels; 

•  maintaining sufficient capital and liquidity and compliance with financial covenants; 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

our substantial amount of indebtedness; 

increases in the number of loan delinquencies and defaults; 

failure to modify, resell or refinance early buyout loans or defaults of early buyout loans beyond our 
expectations;  

our reliance on PennyMac Mortgage Investment Trust (“PMT”) as a significant contributor to our 
mortgage banking business; 

our obligation to indemnify third - party purchasers or repurchase loans if loans that we originate, acquire, 
service or assist in the fulfillment of, fail to meet certain criteria or characteristics or under other 
circumstances; 

our ability to mitigate cybersecurity risks and cyber incidents; 

our exposure to counterparties that are unwilling or unable to honor contractual obligations, including their 
obligation to indemnify us or repurchase defective mortgage loans; 

our ability to realize the anticipated benefit of potential future acquisitions of mortgage servicing rights; 

our obligation to indemnify PMT if our services fail to meet certain criteria or characteristics or under other 
circumstances; 

decreases in the returns on the assets that we select and manage for PMT, and our resulting management 
and incentive fees; 

the extensive amount of regulation applicable to our investment management segment; 

conflicts of interest in allocating our services and investment opportunities among ourselves and PMT; 

the effect of public opinion on our reputation;  

our ability to effectively identify, manage and hedge our credit, interest rate, prepayment, liquidity and 
climate risks; 

our initiation of new business activities or expansion of existing business activities; 

our ability to detect misconduct and fraud;  

4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

• 

our ability to effectively deploy new information technology applications and infrastructure; 

our ability to pay dividends to our stockholders; and 

our organizational structure and certain requirements in our charter documents. 

Other factors that could also cause results to differ from our expectations may not be described in this Report or 

any other document.  Each of these factors could by itself, or together with one or more other factors, adversely affect 
our business, results of operations and/or financial condition. 

Forward-looking statements speak only as of the date they are made, and we undertake no obligation to update 

any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-
looking statement was made. 

5 

 
 
 
 
 
 
 
Item 1.  Business 

PART I 

The following description of our business should be read in conjunction with the information included 

elsewhere in this Report. This description contains forward - looking statements that involve risks and uncertainties. 
Actual results could differ significantly from the projections and results discussed in the forward  - looking statements due 
to the factors described under the caption “Risk Factors” and elsewhere in this Report. References in this Report to 
“we,” “our,” “us,” and the “Company” refer to PennyMac Financial Services, Inc. (“PFSI”) and its consolidated 
subsidiaries. 

Our Company 

We are a specialty financial services firm with a comprehensive mortgage platform and integrated business 
primarily focused on the production and servicing of U.S. residential mortgage loans (activities which we refer to as 
mortgage banking) and the management of investments related to the U.S. mortgage market. We believe that our 
operating capabilities, specialized expertise, access to long-term investment capital, and our management’s experience 
across all aspects of the mortgage business will allow us to profitably grow these activities over time and capitalize on 
other related opportunities as they arise. 

We operate and control all of the business and affairs and consolidate the financial results of Private National 

Mortgage Acceptance Company, LLC (“PNMAC”) and its subsidiaries described below:  

•  Our principal mortgage banking subsidiary, PennyMac Loan Services, LLC (“PLS”), is a non-bank 
producer and servicer of mortgage loans. PLS is a seller/servicer for the Federal National Mortgage 
Association (“Fannie Mae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac”), each of 
which is a government - sponsored entity (“GSE”). PLS is also an approved issuer of securities guaranteed 
by the Government National Mortgage Association (“Ginnie Mae”), a lender of the Federal Housing 
Administration (“FHA”), and a lender/servicer of the U.S. Department of Veterans Affairs (“VA”) and the 
United States Department of Agriculture (“USDA”). We refer to each of Fannie Mae, Freddie Mac, Ginnie 
Mae, FHA, VA and USDA as an “Agency” and collectively as the “Agencies.” PLS is able to service loans 
in all 50 states, the District of Columbia, Puerto Rico, Guam and the United States Virgin Islands, and 
originate loans in all 50 states and the District of Columbia, either because it is properly licensed in a 
particular jurisdiction or exempt or otherwise not required to be licensed in that jurisdiction. 

•  Our investment management subsidiary is PNMAC Capital Management, LLC (“PCM”), a Delaware 
limited liability company registered with the Securities and Exchange Commission (“SEC”) as an 
investment adviser under the Investment Advisers Act of 1940, as amended. PCM manages PennyMac 
Mortgage Investment Trust (“PMT”), a mortgage real estate investment trust listed on the New York Stock 
Exchange under the ticker symbol PMT.  

We conduct our business in three segments: production, servicing (together, production and servicing comprise 

our mortgage banking activities) and investment management. 

•  The production segment performs loan origination, acquisition and sale activities for our account as well as 

for PMT.  

•  The servicing segment performs loan servicing for both newly originated loans we are holding for sale and 

loans we service for others, including for PMT. 

•  The investment management segment performs investment management activities for PMT, which include 
the activities associated with investment asset acquisitions and dispositions such as sourcing, due diligence, 
negotiation and settlement. 

6 

 
 
 
 
 
 
 
 
 
 
 
 
Following is a summary of our segments’ results:  

Net revenues: 
Production 
Servicing 
Investment management 

Income before income taxes: 

Production 
Servicing 
Investment management 

Total assets at year end: 

Production 
Servicing 
Investment management 

Unpaid principal balance ("UPB") of loans purchased and originated 
for our account and for PMT 
UPB of loans serviced for PMT and non-affiliates at year end 
PMT assets under management at year end 

Mortgage Banking 

Loan Production 

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $ 

  $ 

  $ 

  $ 

 643,033   $ 
 721,394  
 37,229  
 1,401,656   $ 

 865,177   $ 

 1,080,500  
 40,078  
 1,985,755   $ 

 2,306,764 
 817,295 
 43,302 
 3,167,361 

 69,325   $ 
 109,669  
 4,637  
 183,631   $ 

 48,480   $ 
 613,626  
 3,141  
 665,247   $ 

 1,044,411 
 306,678 
 8,094 
 1,359,183 

  $ 

 3,866,934   $ 

 4,863,341   $ 

 8,934,032 
 9,821,436 
 21,144 
  $   18,844,563   $   16,822,584   $   18,776,612 

 12,929,233  
 26,417  

 13,954,836  
 26,386  

  $   99,435,041   $  109,115,829   $  234,597,882 
  $  607,216,769   $  551,674,682   $  509,708,281 
 2,367,518 
  $ 

 1,962,815   $ 

 1,957,090   $ 

Our loan production segment sources new prime credit quality residential conventional and government-insured 

or guaranteed mortgage loans through three channels: correspondent production, consumer direct lending and broker 
direct lending as described below. 

Correspondent Production 

In correspondent production we manage, on behalf of PMT and for our own account, the purchase from non-

affiliates of mortgage loans that have been underwritten to investor guidelines. Our correspondent loans historically have 
been directed to each entity based on the guarantor of the mortgage-backed securities (“MBS”) created from the loans: 
our production focus has historically been on loans insured or guaranteed by the FHA, VA or USDA for sale into MBS 
guaranteed by Ginnie Mae, whereas PMT’s production focus has been on loans that can be sold into MBS guaranteed by 
Fannie Mae or Freddie Mac. In 2022, we began to acquire certain loans for our own account that can be sold into MBS 
guaranteed by Fannie Mae and Freddie Mac. 

The mortgage loan production arrangement between us and PMT exists, in part, because PMT is not approved 
as an issuer of Ginnie Mae guaranteed MBS. As a result, PMT sells the government-insured or guaranteed loans that it 
purchases from correspondent sellers to us and we pay PMT a sourcing fee ranging from one to two basis points, based 
on the average number of calendar days that PMT holds loans before our purchase. We generally pool the government-
insured or guaranteed loans into Ginnie Mae guaranteed MBS and then sell such MBS to institutional investors. We also 
purchase certain conventional loans from PMT under the same agreement. 

7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
In our correspondent production activities, for loans we source for our own account, we earn loan origination 

fees from the correspondent sellers, interest income on the loans during the time we hold such loans, gains or losses from 
the date we make a commitment to purchase the loans through the sale of these loans, and, in connection with such sales, 
we generally retain and recognize the fair value of the contractual rights to service the loans on behalf of the purchaser of 
the loans. These servicing contracts are referred to as mortgage servicing rights (“MSRs”). 

In our loan fulfillment activities in support of PMT’s correspondent production activities and only for loans 

purchased for PMT’s account, we earn fulfillment fees and tax service fees. We may also serve as a correspondent seller 
of newly originated loans from our consumer direct and broker direct lending channels to PMT under a mortgage loan 
purchase agreement. When we sell loans to PMT, PMT obtains the MSRs relating to such loans. As such, our gains on 
sales of loans to PMT are primarily cash gains.  

Consumer Direct Lending 

Through our consumer direct lending channel, we originate mortgage loans on a national basis. Our consumer 
direct model relies on the Internet and call center-based staff to acquire and interact with customers across the country. 
We do not have a “brick and mortar” branch network. 

In our consumer direct lending activities, we earn loan origination fees from the borrower, interest income 
during the time we hold the loan before sale, gains or losses from the date we make a commitment to fund the loan 
through the sale of these loans, and, in sales to entities other than to PMT, we retain and recognize the fair value of the 
associated MSRs. To the extent we refinance loans that we subservice for PMT where PMT owns the related MSRs, we 
are generally required to pay PMT a recapture fee.  

Broker Direct Lending 

In broker direct lending, we obtain loan application packages from nonaffiliated mortgage loan brokers, 

underwrite and fund the resulting loans for sale. In our broker direct lending activities, we earn origination fees and 
interest income, gains or losses from the date we make a commitment to fund the loan through the sale of these loans, 
and, in sales to entities other than PMT, we retain and recognize the fair value of the associated MSRs. 

Our loan production activities are summarized below: 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $  71,618,697 
 4,795,548 
 8,122,495 
   84,536,740 

 $   49,680,267 
 15,405,697 
 6,939,834 
 72,025,798 

 $   64,774,728 
 43,060,266 
 16,759,314 
    124,594,308 

   14,898,301 

    110,003,574 
  $  99,435,041   $  109,115,829   $  234,597,882 

 37,090,031 

UPB of loans purchased and originated for sale through our: 
Correspondent lending channel, from PennyMac Mortgage 
Investment Trust 
Consumer direct channel 
Broker direct channel 

UPB of conventional loans fulfilled for PennyMac Mortgage 
Investment Trust 

Total loan production 

8 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
   
    
    
 
 
  
  
 
 
  
  
 
 
  
 
  
 
 
   
 
   
 
   
The effect of our loan production transactions with PMT on our financial statements are summarized below: 

Net losses on loans held for sale at fair value: 
Net losses on loans held for sale to PMT 
Mortgage servicing rights and excess servicing spread recapture 
incurred  

Fulfillment fee revenue 
Tax service fees earned from PMT included in Loan origination fees 

Sourcing fees paid to PMT included in cost of loans purchased 

Loan Servicing 

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $ 

 — 

  $ 

 (2,820)    $ 

 — 

 (1,784)  
 (1,784)  
 27,826       
 3,216  
 29,258   $ 
 7,162   $ 

 (13,744)  
 (16,564)  
 67,991  
 8,418  
 59,845   $ 
 4,968   $ 

 (51,473) 
 (51,473) 
 178,927 
 26,126 
 153,580 
 6,472 

  $ 
  $ 

Our loan servicing segment performs loan administration, collection, and default management activities, 

including the collection and remittance of loan payments; responding to customer inquiries; providing accounting for 
principal and interest; holding custodial (impounded) funds for the payment of property taxes and insurance premiums; 
counseling delinquent borrowers; administering loss mitigation activities, including modification and forbearance 
programs; and supervising foreclosures and property dispositions. 

We service loans both as the owner of MSRs and mortgage servicing liabilities (“MSLs”) and as the subservicer 

on behalf of PMT. 

The UPB of our loan servicing portfolio is summarized below: 

Mortgage servicing rights and mortgage servicing liabilities: 

Originated 
Purchased 

Loans held for sale 

Total owned servicing 

Subserviced for PennyMac Mortgage Investment Trust 

December 31,  

2023 

2022 

(in thousands) 

$  352,790,614 
 17,478,397 
   370,269,011 
 4,294,689 
   374,563,700 
    232,653,069 
$  607,216,769 

$  295,032,674 
 19,568,122 
   314,600,796 
 3,498,214 
   318,099,010 
    233,575,672 
$  551,674,682 

Our responsibilities and risks relating to loans we service in arrangements where we own the MSRs or MSLs 

differ from those where we act as subservicer for the owner of the servicing rights. As the owner of the servicing rights: 

•  We recognize our investment in the servicing rights received in loan sale transactions where we retain the 
contractual obligation to service the loans as well the investment we make when we buy MSRs or the 
liability we incur when we assume MSLs. We carry these assets and liabilities at fair value and as such 
they are subject to subsequent changes in fair value owing to the anticipated realization of the cash flows 
from the asset or liability or to changes in the market for such MSRs and MSLs; 

•  Because our investment in MSRs can be significant and the fair value of this asset is sensitive to changes in 
prepayment activity, the cost to service the loans and marketplace return requirements, we incur costs to 
hedge this investment – primarily the risk of changes in fair value arising from changes in prepayment 
speeds in response to changes in interest rates; 

9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•  We are responsible for advancing our corporate funds to protect the loan owners’ interest in the collateral 

securing such loans for such items as hazard insurance, property taxes and foreclosure-related costs, subject 
to future reimbursement, as well as advancing delinquent principal and interest payments to MBS holders; 
and 

•  As the owner of Ginnie Mae MSRs, we have the option to purchase loans that are at least three months 

delinquent out of the underlying Ginnie Mae securities as an alternative to continuing to advance principal 
and interest payments to the holders of the Ginnie Mae securities, or we may be required to purchase loans 
out of Ginnie Mae securities if there has been a modification of the loans’ terms. Our objective is to work 
with the borrowers to cure the loan delinquency through either borrower reperformance or modification of 
the loans’ terms. When curing the delinquency is not feasible, we work to settle the loan and collect our 
claims from the applicable insurer or guarantor. When we are able to cure the delinquency and after a 
minimum required period of reperformance, we are able to re-deliver the cured loan into another Ginnie 
Mae guaranteed security. 

As the subservicer for the owner of servicing rights, we do not carry the related MSRs or MSLs on our balance 

sheet and therefore do not recognize or hedge changes in the fair value of MSRs or MSLs and are generally not 
responsible for financing the advance of corporate funds to protect the loan owners’ interest in the collateral securing 
such loans. As a result, the fees we earn from such arrangements are generally less on a per-loan basis than those we 
earn from holding MSRs and MSLs. 

Following is a summary of our net loan servicing fees: 

Net loan servicing fees: 
From non-affiliates: 

Loan servicing fees: 

Contractually specified 
Other 

Effect of MSRs and MSLs: 
Realization of cash flows 
Other changes in fair value of MSRs and MSLs 
Hedging results 

Net loans servicing fees from non-affiliates 

From affiliates: 

Loan servicing fees from PennyMac Mortgage Investment Trust 
Change in fair value of excess servicing spread financing payable 
to PennyMac Mortgage Investment Trust 
Net loans servicing fees from affiliates 

Net loan servicing fees 

Average UPB of loan serviced for: 

Non-affiliates 
Subserviced for PMT 

Investment Management 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

 $ 

 1,268,650   $ 
 134,949    
 1,403,599    

 1,054,828   $ 
 91,894    
 1,146,722    

 875,570 
 118,884 
 994,454 

 (662,375)    
 56,807    
 (236,778)    
 (842,346)    
 561,253    

 (523,495)    
 877,671    
 (631,484)    
 (277,308)    
 869,414    

 (347,576) 
 (68,330) 
 (475,215) 
 (891,121) 
 103,333 

 81,347    

 81,915    

 80,658 

 —    
 81,347    
 642,600   $ 

 —    
 81,915    
 951,329   $ 

 (1,037) 
 79,621 
 182,954 

 $ 

  $  338,373,762   $  297,207,950   $  258,759,523 
  $  234,303,254   $  226,817,005   $  202,047,495 

We are an investment manager through our subsidiary, PCM, which provides investment management services 
to PMT. We earn management fees as a percentage of PMT’s net assets and may earn incentive compensation based on 
PMT’s investment performance.  

10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
   
     
     
 
   
     
     
 
  
     
     
  
 
  
    
     
     
  
  
  
 
  
  
    
     
     
  
  
 
 
 
   
     
     
 
 
Following is a summary of our management fee revenue: 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

Base management 
Performance incentive 

Average of net assets of PMT during the year 

Our Business Strategies 

Our business strategies include: 

Consumer Direct Lending  

     $ 

 28,762      $ 
 —  
 28,762 

 34,794 
 3,007 
  $ 
 37,801 
  $  1,917,642   $  2,079,851   $  2,348,395 

 31,065      $ 
 — 
 31,065 

 $ 

 $ 

We expect to grow our consumer direct lending business over time by leveraging our growing servicing 

portfolio through the recapture of existing customers for refinance and purchase-money loans as well as increasing our 
non - portfolio originations. As our servicing portfolio grows, we will have a greater number of leads to pursue, which we 
believe will lead to greater origination activity through our consumer direct business. As of December 31, 2023, we 
serviced 2.4 million loans. In 2023, 2022 and 2021, we funded $4.8 billion, $15.4 billion and $43.1 billion of mortgage 
loans, respectively, through our consumer direct lending channel as market interest rates increased and refinance 
volumes decreased. We believe that our national call center model and our technology will enable us to drive origination 
process efficiencies and best - in - class customer service. 

Broker Direct Lending 

According to Inside Mortgage Finance, the broker lending channel represented approximately 16% of U.S. 

residential mortgage originations in 2023. In 2023, 2022 and 2021, we funded $8.1 billion, $6.9 billion and $16.8 billion 
of mortgage loans, respectively, through our wholesale-broker channel, which is comprised of loans from both the 
broker segment as well as loans purchased through our non-delegated correspondent segment. We plan on growing our 
mortgage loan volume in this channel through the addition of new broker and non-delegated partner relationships, as 
well as expansion of existing relationships enabled by our leading broker technology platform. 

Correspondent Lending 

We expect to support our correspondent production market share by expanding the number and types of sellers 

from which we purchase loans. We also expect to increase the proportion of our sellers’ production volumes that we 
purchase as we continue to expand to the loan products and services we offer. We believe that we are well positioned to 
continue generating significant business in this channel based on our management expertise in the correspondent 
production business, our relationships with correspondent sellers, and our supporting systems and processes. In 2023, 
2022 and 2021, we purchased $71.6 billion, $49.7 billion and $64.8 billion of mortgage loans, respectively, through our 
correspondent lending channel. In 2023, 2022, and 2021, we also fulfilled $14.9 billion, $37.1 billion and $110.0 billion 
of mortgage loans subject to fulfillment fees, respectively, for PMT. 

Mortgage Loan Servicing 

We expect to grow our servicing portfolio through loan production activities, as our correspondent production 

for our own account and consumer and broker direct lending add new servicing for owned MSRs, and correspondent 
conventional production for PMT’s account adds new subservicing. We or PMT may also grow our servicing portfolio 
through acquisitions. In 2023, our loan production totaled $99.4 billion in UPB. Our MSRs were backed by loans with 
UPBs totaling $370.2 billion as of December 31, 2023. 

11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Expansion into New Markets and Products 

We regularly evaluate opportunities to grow our business, including expansion into new markets and providing 

additional services to our customers directly or through external partnerships. We continue to develop new products to 
satisfy demand from customers in each of our production channels and respond to changing circumstances in the market 
for mortgage-related financing. For example, our recently introduced closed-end second lien mortgage loan is offered to 
certain borrowers and is secured by a second lien on the mortgaged property subordinate to the rights of the first lien 
mortgage holder as well as other potential senior liens. 

U.S. Mortgage Market 

The U.S. residential mortgage market is one of the largest financial markets in the world, with approximately 
$16.0 trillion of outstanding debt as of September 30, 2023. According to Inside Mortgage Finance, first lien mortgage 
loan origination volume was approximately $1.4 trillion in 2023. Many of the largest financial institutions, primarily 
banks which had historically held the majority of the market share in mortgage origination and servicing, have reduced 
their participation in the mortgage market creating opportunities for non-bank participants. 

Competition 

The residential mortgage industry is characterized by high barriers to entry, including the necessity for 

approvals required to sell loans to and service loans for the Agencies, state licensing requirements for non-federally 
chartered banks, sophisticated infrastructure, technology, risk management, and processes required for successful 
operations, and financial capital requirements. 

Given the diverse and specialized nature of our businesses, we do not believe we have a direct competitor for 

the totality of our business. We compete with a number of nationally - focused companies in each of our businesses. 

In our loan production and servicing segments, we compete with large financial institutions, including the cash 

windows of the GSEs, and with other independent residential mortgage loan producers and servicers, such as Rocket 
Mortgage, Mr. Cooper and United Wholesale Mortgage.  

In our loan production segment, we compete primarily on the basis of customer service, marketing penetration, 

customer network, product offerings, technical knowledge, manufacturing quality, speed of execution, and rates and 
fees.  

In our servicing segment, we compete primarily on the basis of experience in the residential loan servicing 

business, quality and efficiency of execution and servicing performance.  

In our investment management segment, we compete for capital with both traditional and alternative investment 

managers. We compete primarily on the basis of historical track record of risk - adjusted returns, experience of 
investment management team, the return profile of prospective investment opportunities and on the level of fees and 
expenses. 

Seasonality/Cyclicality 

The demand for loan originations is affected by consumer demand for home loans. Demand for home loans 
generally comes from the demand for loans made to finance the purchase of homes and the demand for loans made to 
refinance existing loans. 

The demand for loans made to finance the purchase of homes is most significantly influenced by the overall 

strength of the economy, housing prices and availability and societal factors such as household formation and 
government support for homeownership. 

The demand for loans made to refinance existing loans is most significantly influenced by movements in 

interest rates and, to a lesser extent, to changes in property values and employment. 

12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Human Capital Resources 

Our long-term growth and success is highly dependent upon our employees and our ability to maintain a 

diverse, equitable and inclusive workplace representing a broad spectrum of backgrounds, ideas and perspectives. As 
part of these efforts, we strive to offer competitive compensation and benefits, foster a community where everyone feels 
a greater sense of belonging and purpose, and provide employees with the opportunity to give back and make an impact 
in the communities where we live and serve.  

We had approximately 3,900 domestic employees as of the end of fiscal year 2023. As of the end of fiscal year 

2023, our workforce was 51.8% female and 48.2% male, and the ethnicity of our workforce was 44.3% White, 23.4% 
Hispanic or Latino, 14.0% Black or African American, 14.2% Asian and 4.1% other (which includes American Indian or 
Alaska Native, Native Hawaiian or Other Pacific Islander, and “Two or More Races” as defined in our EE0-1 Report 
filed with the Department Labor). 

Employee Retention and Development 

We believe in attracting, developing and engaging the best talent, while providing a supportive work 
environment that prioritizes the health and safety of our employees. Talent development is a critical component of the 
employee experience and ensures that all employees have career growth opportunities, including establishing 
development networks and relationships and fostering continued growth and learning. Employees receive regular 
business and compliance training to help further enhance their career development objectives. We also actively manage 
enterprise-wide and divisional mentoring programs and have partnered with an external vendor to establish a 
comprehensive, fully integrated wellness program designed to enhance the productivity of our employees. 

Compensation and Succession Planning 

Our compensation programs are designed to motivate and reward employees who possess the necessary skills to 
support our business strategy and create long-term value for our stockholders. Employee compensation may include base 
salary, annual cash incentives, and long-term equity incentives, as well as life insurance and 401(k) plan matching 
contributions.  We also offer a comprehensive selection of health and welfare benefits to our employees including 
emotional well-being support and paid parental leave programs. Succession planning is also critical to our operations and 
we have established ongoing evaluations of our leadership depth and succession capabilities. 

Diversity, Equity and Inclusion 

We believe that building a diverse, equitable and inclusive, high-performing workforce where our employees 
bring varied perspectives and experiences to work every day creates a positive influence in our workplace, community 
and business operations. Our Board of Directors, our Nominating and Corporate Governance Committee, Compensation 
Committee, and Risk Committee provide regular oversight of our corporate sustainability program, including our 
diversity, equity and inclusion programs and initiatives.  

We have also taken proactive measures to strategically and sustainably advance equity in the workplace through 

our Business Resource Groups (“BRG”), diversity initiatives, mentorship programs, and external partnerships with 
organizations such as the Mortgage Bankers Association and the National Association of Minority Mortgage Bankers of 
America. We also established leadership goals and created customized initiatives that focus on our continued effort to 
increase the number of women and underrepresented minorities in management positions throughout our company and 
its business divisions.  

13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As it relates to our inclusive culture, we established the following BRGs to emphasize career growth, 
networking, and learning opportunities for employees and allies with shared backgrounds and experiences: the BOLD 
BRG (for Black and African American employees and allies), the HOLA BRG (for Hispanic, Latino and Latinx 
employees and allies), the InspirASIAN BRG (for our Asian American and Pacific Islander employees and allies), the 
Pennymac PRIDE BRG (for our LGBTQIA employees and allies), the SERVE BRG (for our veteran and military family 
employees and allies), and the wEMRG BRG (for our women employees and allies). We also foster a more inclusive 
culture through a variety of initiatives, including corporate training, special events, community outreach and corporate 
philanthropy. 

Community Involvement 

We have a corporate philanthropy program that is governed by a philosophy of giving that prioritizes the 

support of causes and issues that are important in our local communities, and drives a culture of employee engagement 
and collaboration throughout our organization. We are committed to empowering our employees to be a positive 
influence in the communities where we live and serve, and believe that this commitment supports our efforts to attract 
and engage employees and improve retention.  

Our philanthropy program consists of three key components: an employee matching gift program, a charitable 
grants program and a corporate sponsorship program. Our five philanthropic focus areas are: community development 
and equitable housing, financial literacy and economic inclusion, human and social services, health and medical 
research, and environmental sustainability.  

We have established a separate donor advised fund to facilitate donations to various local and national 
charitable organizations and have provided funding to several charitable organizations located near our office sites and 
national organizations that support missions such as sustainable homeownership, mortgage and rental assistance, food 
insecurity, disaster recovery, family and child advocacy, and community empowerment. We also manage our 
environmental impact by focusing on improving our waste reduction, energy efficiency and water conservation. 

Legal and Regulatory Compliance 

Our business is subject to extensive federal, state and local regulation. The CFPB is responsible for ensuring 

consumers are provided with timely and understandable information to make responsible decisions about financial 
transactions, federal consumer financial laws are enforced and consumers are protected from unfair, deceptive, or 
abusive acts and practices and from discrimination. Although the CFPB’s actions may improve consumer protection, 
such actions also have resulted in a meaningful increase in costs to consumers and financial services companies 
including mortgage originators and servicers.   

Our loan production and loan servicing operations are subject to federal requirements and are regulated at the 
state level by state licensing authorities and administrative agencies. We, along with certain PNMAC employees who 
engage in regulated activities, must apply for licensing as a mortgage banker or lender, loan servicer and debt collector 
pursuant to applicable state law. These state licensing requirements typically require an application process, the payment 
of fees, background checks and administrative review.  

Our servicing operations are licensed (or exempt or otherwise not required to be licensed) to service mortgage 
loans in all 50 states, the District of Columbia, Puerto Rico, Guam and the United States Virgin Islands. Our consumer 
direct lending business is licensed to originate loans in all 50 states and the District of Columbia.  

From time to time, we receive requests from states and Agencies and various investors for records, documents 

and information regarding our policies, procedures and practices regarding our loan production and loan servicing 
business activities, and undergo periodic examinations by federal and state regulatory agencies. We incur significant 
ongoing costs to comply with these licensing and examination requirements. 

14 

 
 
 
 
 
 
 
 
 
 
 
 
 
The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (the “SAFE Act”) requires all states to 

enact laws that require all individuals acting in the United States as mortgage loan originators to be individually licensed 
or registered if they intend to offer mortgage loan products. These licensing requirements include enrollment in the 
Nationwide Mortgage Licensing System, application to state regulators for individual licenses and the completion of 
pre - licensing education, annual education and the successful completion of both national and state exams. 

We must comply with a number of federal consumer protection laws, including, among others: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

the Real Estate Settlement Procedures Act, and Regulation X thereunder, which require certain disclosures 
to mortgagors regarding the costs of mortgage loans, the administration of tax and insurance escrows, the 
transferring of servicing of mortgage loans, the response to consumer complaints, and payments between 
lenders and vendors of certain settlement services; 

the Truth in Lending Act, and Regulation Z thereunder, which require certain disclosures to mortgagors 
regarding the terms of their mortgage loans, notices of sale, assignments or transfers of ownership of 
mortgage loans, new servicing rules involving payment processing, and adjustable rate mortgage change 
notices and periodic statements; 

the Equal Credit Opportunity Act and Regulation B thereunder, which prohibit discrimination on the basis 
of age, race and certain other characteristics, in the extension of credit; 

the Fair Housing Act, which prohibits discrimination in housing on the basis of race, sex, national origin, 
and certain other characteristics; 

the Home Mortgage Disclosure Act and Regulation C thereunder, which require financial institutions to 
report certain public loan data; 

the Homeowners Protection Act, which requires the cancellation of private mortgage insurance once 
certain equity levels are reached, sets disclosure and notification requirements, and requires the return of 
unearned premiums; 

the Servicemembers Civil Relief Act, which provides, among other things, interest and foreclosure 
protections for service members on active duty; 

the Gramm - Leach - Bliley Act and Regulation P thereunder, which require us to maintain privacy with 
respect to certain consumer data in our possession and to periodically communicate with consumers on 
privacy matters; 

the Fair Debt Collection Practices Act, which regulates the timing and content of debt collection 
communications; 

the Fair Credit Reporting Act and Regulation V thereunder, which regulate the use and reporting of 
information related to the credit history of consumers; and 

the National Flood Insurance Reform Act of 1994, which provides for lenders to require from borrowers or 
to purchase flood insurance on behalf of borrower/owners of properties in special flood hazard areas. 

Many of these laws are further impacted by the SAFE Act and implementation of new rules by the CFPB.  

15 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our senior management team has established a comprehensive compliance management system ("CMS") that is 

designed to ensure compliance with applicable mortgage origination and servicing laws and regulations. The 
components of our CMS include: (a) oversight by senior management and our Board of Directors to ensure that our 
compliance culture, guidance, and resources are appropriate; (b) a compliance program to ensure that our policies, 
training and monitoring activities are complete and comprehensive; (c) a complaint management program to ensure that 
consumer complaints are appropriately addressed and that any required actions are implemented on a timely basis; and 
(d) independent oversight to ensure that our CMS is functioning as designed. 

An important component of the CMS is management’s Mortgage Regulatory Compliance Committee 

(“MRCC”).  This committee oversees the CMS and supports our cultural initiatives that reinforce the importance of 
regulatory compliance.  The MRCC also monitors changes in the internal and external environment, approves mortgage 
compliance policies, monitors compliance with those policies and ensures any required remediation is implemented on a 
timely basis. The MRCC has identified individuals throughout the organization to oversee specific areas of compliance. 
MRCC membership includes senior management from all areas of the Company impacted by mortgage compliance laws 
and regulations. The MRCC meets on a regular basis throughout the year.   

Intellectual Property 

We rely on a combination of trademarks, copyrights, and trade secrets, as well as confidentiality and contractual 

provisions to protect our intellectual property and proprietary technologies. We hold or have otherwise applied for 
various registered trademarks, including trademarks with respect to the name Pennymac and various additional designs 
and word marks relating to the Pennymac name. Depending upon the jurisdiction, trademarks generally are valid as long 
as they are in use and/or their registrations are properly maintained. We generally intend to renew our trademarks as they 
come up for renewal. Our other intellectual property includes proprietary know - how and technological innovations, such 
as our proprietary workflow-driven cloud-based servicing system, as well as proprietary pricing engines, loan - level 
analytics systems and other trade secrets that we have developed to maintain our competitive position. 

Available Information 

Our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, including  

exhibits, proxy statements and amendments to those reports filed with or furnished to the SEC pursuant to Section 13(a) 
or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), are available free of charge through 
the investor relations section of our website at www.pennymacfinancial.com as soon as reasonably practicable after 
electronically filing such material with the SEC. The SEC maintains an Internet site that contains reports, proxy and 
information statements and other information regarding our filings at www.sec.gov. The above references to our website 
and the SEC’s website do not constitute incorporation by reference of the information contained on those websites and 
should not be considered part of this document. 

16 

 
 
 
 
 
 
 
 
Item 1A.  Risk Factors 

Summary Risk Factors  

We are subject to a number of risks that, if realized, could have a material adverse effect on our business, 

financial condition, liquidity, results of operations and our ability to make distributions to our stockholders. Some of our 
more significant challenges and risks include, but are not limited to, the following, which are described in greater detail 
below:  

•  Our business is significantly impacted by changes in interest rates. Changes in prevailing interest rates, 

rising inflation rates, U.S. monetary policies or other macroeconomic conditions that affect interest rates 
may have a detrimental effect on our business and earnings. 

•  Our revenues are highly dependent on macroeconomic factors and real estate market, mortgage market and 

financial market conditions. 

•  We may not be able to effectively manage significant increases or decreases in our loan production volume, 

• 

which could negatively affect our business, financial condition, liquidity and results of operations. 
Increases in delinquencies and defaults may adversely affect our business, financial condition, liquidity and 
results of operations. 

•  We are required to make servicing advances that can be subject to delays in recovery or may not be 
recoverable due to delinquencies, defaults and foreclosures that could adversely affect our business, 
financial condition, liquidity and results of operations. 

•  We have a substantial amount of indebtedness, which may limit our financial and operating activities, 

expose us to substantial increases in costs due to interest rate fluctuations, expose us to the risk of default 
under our debt obligations and may adversely affect our ability to incur additional debt to fund future 
needs.  

•  We rely on external financial arrangements to fund mortgage loans and operate our business and our 
inability to refinance or enter new financial arrangements could be detrimental to our business. 

•  Our acquisition and ownership of mortgage servicing rights exposes us to significant risks. 
•  A disruption in the MBS market could materially and adversely affect our business, financial condition, 

liquidity and results of operations. 

•  We may be required to indemnify the purchasers of loans that we originate, acquire or assist in the 

fulfillment of, or repurchase those loans, if those loans fail to meet certain criteria or characteristics or 
under other circumstances and we may be unable to seek indemnity or require our counterparties to 
repurchase loans if they breach representations and warranties they make to us. 

•  We depend on counterparties and vendors to provide services that are critical to our business, which 

subjects us to a variety of risks. 

•  Our failure to appropriately address various issues that may give rise to reputational risk could cause harm 

to our business and adversely affect our earnings. 

•  Cybersecurity risks, cyber incidents and technology failures may adversely affect our business by causing a 
disruption to our operations, a compromise or corruption of our confidential information or the personal 
information of our customers, and/or damage to our business relationships, all of which could negatively 
impact our financial results. 

•  Technology disruptions or failures, including a failure in our information systems or those of third parties 
with whom we do business, could disrupt our business, cause legal or reputational harm and adversely impact 
our results of operations and financial condition. 

•  Climate change, adverse weather conditions, man-made or natural disasters, pandemics, terrorist attacks, 

and other long term physical and environmental changes and conditions could adversely impact properties 
that we own or that collateralize loans we own or service, as well as geographic areas where we conduct 
business. 

•  We operate in a highly regulated industry and the continually changing federal, state and local laws and 

regulations could materially and adversely affect our business, financial condition, liquidity and results of 
operations.  

17 

 
•  New CFPB or state rules and regulations or more stringent enforcement of existing rules and regulations by 

these regulators could result in enforcement actions, fines, penalties and the inherent reputational risk that 
results from such actions.   

•  We are highly dependent on U.S. government-sponsored entities and government agencies, and any 

organizational or pricing changes at such entities or their regulators could materially and adversely affect 
our business, liquidity, financial condition and results of operations. 

•  We are required to have various Agency approvals and state licenses in order to conduct our business and 
there is no assurance we will be able to obtain or maintain those Agency approvals or state licenses. 
•  We rely on PennyMac Mortgage Investment Trust (“PMT”) as a significant source of financing for, and 
revenue related to, our mortgage banking business, and the termination of, or material adverse change in, 
the terms of this relationship, or a material adverse change to PMT or its operations, could adversely affect 
our business, financial condition, liquidity and results of operations. 

•  A significant portion of our loan servicing operations are conducted pursuant to subservicing contracts with 
PMT, and any termination by PMT of these contracts, or a material change in the terms thereof that is 
adverse to us, would adversely affect our business, financial condition, liquidity and results of operations. 
•  Our failure to comply with the extensive amount of regulation applicable to our investment management 

segment could materially and adversely affect our business, financial condition, liquidity and results of 
operations. 

•  We may encounter conflicts of interest in trying to appropriately allocate our time and services between 

activities for our own account and for PMT, or in trying to appropriately allocate investment opportunities 
among ourselves and for PMT. 

•  Our risk management efforts may not be effective.  
• 

Initiating new business activities, developing new products or significantly expanding existing business 
activities may expose us to new risks and increase our cost of doing business. 

•  We operate in a highly competitive market and decreased margins resulting from increased competition or 
our inability to compete successfully could adversely affect our business, financial condition, liquidity and 
results of operations. 

Risk Factors 

In addition to the other information set forth in this Report, you should carefully consider the following factors, 

which could materially adversely affect our business, financial condition, liquidity and results of operations in future 
periods. The risks described below are not the only risks that we face. Additional risks not presently known to us or that 
we currently deem immaterial may also materially adversely affect our business, financial condition, liquidity and results 
of operations in future periods.  

Risks Related to Mortgage Production and Servicing  

Market and Financial Risks 

Our business is significantly impacted by changes in interest rates. Changes in prevailing interest rates, rising 
inflation rates, U.S. monetary policies or other macroeconomic conditions that affect interest rates may have a 
detrimental effect on our business and earnings. 

18 

 
 
 
 
 
Our operations, financial performance and earnings are affected by factors including prevailing interest rates, 

United States monetary policies or other macroeconomic conditions such as inflation fluctuations, recessions, consumer 
confidence and demand.  For example, the Federal Reserve’s federal fund rate increases in 2022 and 2023 to address 
rising inflation negatively impacted our business and, as a result, our net revenues decreased from $3.2 billion in fiscal 
year 2021 to $1.4 billion in fiscal year 2023. In addition, the liquidity of the MBS market may be impacted by future 
sales and reallocations of the Federal Reserve’s MBS portfolio. The future reduction of the Federal Reserve’s balance 
sheet or MBS portfolio may result in higher interest rate volatility and wider mortgage-backed security spreads that 
could negatively impact our investments. 

Our financial performance and profitability are directly affected by changes in prevailing interest rates. An 

increase in prevailing interest rates could: 

• 

• 

• 

adversely affect our loan production volume, as refinancing an existing loan would be less attractive and 
qualifying for a loan may be more difficult; 
adversely affect our Ginnie Mae early buyout (“EBO”) loans because modifications would become less 
economically feasible; and 
increase the cost of servicing our outstanding debt, including debt related to servicing assets and loan 
production. 

A decrease in prevailing interest rates could: 

• 

• 

cause an increase in the expected volume of loan refinancings, which would require us to record decreases 
in fair value on our MSRs; and 
reduce our earnings from our custodial deposit accounts. 

Furthermore, borrowings under our warehouse lines of credit, and MSR and servicing advance facilities are 

[generally] at variable rates of interest, which exposes us to interest rate risk. If interest rates increase, our debt service 
obligations on certain of our variable-rate indebtedness will increase even though the amount borrowed remains the 
same, and our earnings and cash flows may correspondingly decrease. An event of default, a negative ratings agency 
action, the perception of financial weakness, an adverse action by a regulatory authority, a lengthening of foreclosure 
timelines or a general deterioration in the economy that constricts the availability of credit may increase our cost of 
funds and make it difficult for us to refinance existing debt and borrow additional funds. In addition, we may not be able 
to adjust our operational capacity and staffing in a timely manner, or at all, in response to increases or decreases in loan 
production volume resulting from changes in prevailing interest rates.  

Any of the increases or decreases discussed above could have a material adverse effect on our business, 

financial condition, liquidity and results of operations. 

Our revenues are highly dependent on macroeconomic factors and real estate market, mortgage market and financial 
market conditions. 

The success of our business strategies and our results of operations are materially affected by current or future 

conditions in the real estate market, mortgage markets, financial markets and the economy generally. Factors such as 
inflation, deflation, unemployment, personal and business income taxes, healthcare, energy costs, government 
shutdowns, pandemics, climate change and the availability and cost of credit may contribute to increased volatility and 
unclear expectations for the economy in general and the real estate, mortgage market and financial markets in particular 
going forward. A significant deterioration in macroeconomic conditions could reduce the amount of disposable income 
consumers have and negatively impact consumers’ ability to take out new loans and repay existing loans. A 
destabilization of the real estate market, mortgage market and financial markets or deterioration in these markets also 
could reduce our loan production volume, reduce the profitability of servicing mortgages or adversely affect our ability 
to sell mortgage loans that we originate or acquire, either at a profit or at all. Inflation and future expectations of inflation 
could also increase our operating expenses and may affect our profitability if the additional operating costs are not 
recoverable through increased revenues or profit margins. Any of the foregoing could materially and adversely affect our 
business, financial condition, liquidity and results of operations.  

19 

 
 
 
 
 
 
 
 
 
We may not be able to effectively manage significant increases or decreases in our loan production volume, which 
could negatively affect our business, financial condition, liquidity and results of operations. 

If we do not effectively manage loan production volumes and are unable to consistently maintain quality of 

execution, our reputation and existing relationships with mortgage lenders and brokers could be damaged, we may not be 
able to maintain PMT’s existing relationships or develop new relationships with mortgage lenders and brokers, our new 
mortgage products may not gain widespread acceptance and the quality of our correspondent production, consumer 
direct lending and wholesale broker lending operations could suffer, all of which could negatively affect our brand and 
operating results.  

Our loan production segment is also subject to overall market factors that could adversely impact our loan 

production volumes. For example, increased competition from new and existing market participants, reductions in the 
overall level of refinancing activity or a decrease in home purchase activity can decrease our loan production volumes.  
We may be forced to accept lower margins in our respective businesses to continue to compete and keep our loan 
production volumes consistent with past or projected levels or be forced to reduce our levels of production activity. In 
addition, we may not be able to adjust our operational capacity and staffing in a timely manner, or at all, in response to 
increases or decreases in loan production volume resulting from changes in prevailing interest rates.  

Increases in delinquencies and defaults may adversely affect our business, financial condition, liquidity and results of 
operations. 

Delinquencies can result from many factors including unemployment, weak economic conditions or real estate 
values, or catastrophic events such as man-made or natural disasters, pandemics, war or terrorist attacks. A decrease in 
home prices may result in higher loan - to - value ratios (“LTVs”), lower recoveries in foreclosure and an increase in loss 
severities above those that would have been realized had property values not decreased. Some borrowers do not have 
sufficient equity in their homes to permit them to refinance their existing loans, which may reduce the volume of our 
loan production business. This may also provide borrowers with an incentive to default on their mortgage loans even if 
they have the ability to make principal and interest payments.  

Increased mortgage delinquencies, defaults and foreclosures may result in lower revenue for loans that we 

service for the Agencies because we only collect servicing fees from the Agencies for performing loans, and our failure 
to service delinquent and defaulted loans in accordance with the applicable servicing guidelines could result in our 
failure to benefit from available monetary incentives and/or expose us to monetary penalties and curtailments. 
Additionally, while increased delinquencies generate higher ancillary fees, including late fees, these fees may not be 
recoverable if the related loan is liquidated or due to other regulatory or investor requirements. In addition, an increase in 
delinquencies lowers the interest income that we receive on cash held in collection and other accounts because there is 
less cash in those accounts. Also, increased mortgage defaults may ultimately reduce the number of mortgages that we 
service. 

Increased mortgage delinquencies, defaults and foreclosures will also result in a higher cost to service those 
loans due to the increased time and effort required to collect payments from delinquent borrowers and to acquire and 
liquidate the properties securing the loans or otherwise resolve loan defaults if payment collection is unsuccessful, and 
only a portion of these increased costs are recoverable under our servicing agreements. Increased mortgage 
delinquencies, defaults and foreclosures may also result in an increase in servicing advances we are obligated to make to 
fulfill our obligations to MBS holders and to protect our investors’ interests in the properties securing the delinquent 
mortgage loans. An increase in required advances also may cause an increase in our interest expense and affect our 
liquidity as a result of increased borrowings under our financing agreements to fund any such increase in the advances. 

20 

 
 
 
 
 
 
 
We are required to make servicing advances that can be subject to delays in recovery or may not be recoverable due to 
delinquencies, defaults and foreclosures that could adversely affect our business, financial condition, liquidity and 
results of operations. 

During any period in which a borrower is not making payments, we may be required under our servicing 
agreements in respect of our MSRs to advance our own funds to pay property taxes and insurance premiums, legal 
expenses and other protective advances, and may be required to advance scheduled principal and interest payments to 
security holders of the MBS into which the loans are sold. We also advance funds under these agreements to maintain, 
repair and market real estate properties on behalf of investors. As home values change, we may have to reconsider 
certain of the assumptions underlying our decisions to make advances and, in certain situations, our contractual 
obligations may require us to make advances for which we may not be reimbursed. In addition, if a loan serviced by us is 
in default or becomes delinquent, the repayment to us of the advance may be delayed until the loan is repaid or 
refinanced or a liquidation occurs. Federal, state or local regulatory actions may also result in an increase in the amount 
of servicing advances that we are required to make, lengthen the time it takes for us to be reimbursed for such advances 
and increase the costs incurred while the loan is delinquent. A delay in our ability to collect advances may adversely 
affect our liquidity, and our inability to be reimbursed for advances could have a material adverse effect on our business, 
financial condition, liquidity, results of operations and ability to make distributions to our stockholders. 

In addition, increased mortgage delinquencies, defaults and foreclosures will also result in a higher cost to 
service those loans due to the increased time and effort required to collect payments from delinquent borrowers, to 
foreclose on the loan and to liquidate properties or otherwise resolve loan defaults if payment collection is unsuccessful.  

Any significant increases in delinquencies, defaults and foreclosures on loans that we service in respect of 

FHA,VA, and USDA related MSRs could result in an increase in servicing expenses as well as losses since the loans 
may not be fully insured or guaranteed under each of the VA, the FHA and the USDA government loan programs. 

•  FHA Insurance - FHA loans are insured for the entire unpaid principal balance of the loan. However, if the 

FHA loan defaults or goes into foreclosure, the servicer is only compensated for two-thirds of its incurred 
foreclosure costs.  In addition, the servicer is only reimbursed for any interest accrued and unpaid from a 
date 60 days after the borrower’s first uncorrected failure to perform, and the interest is reimbursed at the 
HUD debenture interest rate that may be lower than the actual loan rate. 

•  VA and USDA Guarantees - VA and USDA loans are only partially guaranteed by the government and if 
such loan defaults or goes into foreclosure, the VA or USDA guarantees may not fully cover all principal, 
interest and other fees and advances we may have incurred on the outstanding VA or USDA loan, and we 
may suffer a loss. 

We may also be subject to additional curtailments to servicing and advance reimbursements if we have not 

satisfied VA, USDA or FHA timing, service and other regulatory or investor requirements during the foreclosure and 
conveyance process. Any significant increase in delinquencies, defaults and foreclosures on loans that increase our 
servicing advances, reduce property value or otherwise delay our ability to dispose of the properties underlying the loan 
could have a material adverse effect on our business, financial condition, liquidity and results of operations. 

We have a substantial amount of indebtedness, which may limit our financial and operating activities, expose us to 
substantial increases in costs due to interest rate fluctuations, expose us to the risk of default under our debt 
obligations and may adversely affect our ability to incur additional debt to fund future needs.  

As of December 31, 2023, we had $8.6 billion of total indebtedness outstanding (approximately $6.1 billion of 

which was secured) and up to $6.8 billion of additional capacity under our secured borrowings and other secured debt 
financing arrangements. This substantial indebtedness and any future indebtedness we incur could have adverse 
consequences and, for example, could:  

21 

 
 
 
 
 
• 

require us to dedicate a substantial portion of cash flow from operations to the payment of principal and 
interest on indebtedness, including indebtedness we may incur in the future, thereby reducing the funds 
available for operations, capital expenditures and other general corporate purposes;  

•  make it more difficult for us to satisfy our obligations with respect to our indebtedness, and any failure to 
comply with the obligations of any of our debt instruments, including any restrictive covenants, could 
result in an event of default under the indentures governing the unsecured senior notes or under the 
agreements governing our other indebtedness which, if not cured or waived, could result in the acceleration 
of our indebtedness under our other debt instruments or the unsecured senior notes;  
subject us to increased sensitivity to interest rate increases;  

• 
•  make us more vulnerable to economic downturns, adverse industry conditions or catastrophic events;  
• 
reduce our flexibility in planning for or responding to changing business, industry and economic 
conditions; and/or  
place us at a competitive disadvantage to competitors that have relatively less debt than we have.  

• 

In addition, our substantial level of indebtedness could limit our ability to obtain additional financing on 

acceptable terms, or at all, for working capital and general corporate purposes. Our liquidity needs vary significantly 
from time to time and may be affected by general economic conditions, industry trends, performance and many other 
factors outside our control.  

We rely on external financial arrangements to fund mortgage loans and operate our business and our inability to 
refinance or enter new financial arrangements could be detrimental to our business. 

Our ability to finance our business operations and repay maturing obligations rests in large part on our ability to 
borrow money. Unlike some of our competitors who fund mortgage loans through bank deposits, we generally fund our 
mortgage loans through borrowings under warehouse facilities and other financing arrangements from banking 
institutions and private equity firms and with funds from our operations. Our borrowings are generally repaid with the 
proceeds we receive from mortgage loan sales. We require new and continued financing to fund mortgage loans and 
operate our business. We are generally required to renew many of our financing arrangements on a regular basis, which 
exposes us to refinancing and interest rate risks. Our ability to refinance our existing financial obligations and borrow 
additional funds is affected by a variety of factors beyond our control including:  

• 

• 

• 
• 
• 

• 

• 

limitations imposed on us under our financing agreements that contain restrictive covenants and borrowing 
conditions, which may limit our ability to raise additional debt; 
restrictions imposed upon us by regulatory agencies that mandate certain minimum capital and liquidity 
requirements; 
liquidity in the credit markets; 
prevailing interest rates; 
the strength of the lenders from which we borrow, and the regulatory environment in which they operate, 
including changing capital requirements; 
limitations on borrowings from financing arrangements imposed by the amount of eligible collateral 
pledged, which may be less than the borrowing capacity of the credit facility; and 
accounting changes that may impact calculations of covenants in our financing arrangements. 

We are also dependent on a limited number of banking institutions and private equity firms to extend us credit 

on terms that we have determined to be commercially reasonable. These banking institutions and private equity firms are 
subject to their own risk management frameworks, profitability and risk thresholds and tolerances, any of which may 
change materially and negatively impact their business strategies, including their extension of credit to us specifically or 
mortgage lenders and servicers generally. Certain financial firms have already exited the mortgage lending market, and 
others financial firms may decide to exit the mortgage lending business in the future. Such actions may increase our cost 
of capital and limit or otherwise eliminate our access to capital, in which case our business, financial condition, liquidity 
and results of operations would be materially and adversely affected. 

22 

 
 
 
 
 
In the event that any of our financial arrangements is terminated or is not renewed, or if the principal amount 

that may be drawn under our funding agreements that provide for immediate funding at closing were to significantly 
decrease, we may be unable to find replacement financing on commercially favorable terms, or at all, which could be 
detrimental to our business. 

We finance our loans, MSRs and other assets under secured financing agreements and utilize various other sources 
of borrowings, which exposes us to significant risk and may materially and adversely affect our business, financial 
condition, liquidity and results of operations.  

We finance and, to the extent available, we intend to continue to leverage the loans produced through our loan 

production businesses with borrowings under repurchase agreements. When we enter into repurchase agreements, we 
sell mortgage loans to lenders, which are the repurchase agreement counterparties, and receive cash from the lenders. 
The lenders are obligated to resell the same assets back to us at the end of the term of the transaction. Because the cash 
that we receive from a lender when we initially sell the assets to that lender is less than the fair value of those assets (this 
difference is referred to as the haircut or margin), if the lender defaults on its obligation to resell the same assets back to 
us we could incur a loss on the transaction equal to the amount of the haircut or margin reduced by interest accrued on 
the repurchase agreement (assuming that there was no change in the fair value of the assets). Repurchase agreements 
generally allow the counterparties, to varying degrees, to determine a new fair value of the collateral to reflect current 
market conditions. If a counterparty lender determines that the fair value of the collateral has decreased, it may initiate a 
margin call and require us to either post additional collateral to cover such decrease or repay a portion of the outstanding 
borrowing. Should this occur, in order to obtain cash to satisfy a margin call, we may be required to liquidate assets at a 
disadvantageous time, which could cause us to incur further losses. If we are unable to satisfy a margin call, our 
counterparty may sell the collateral, which may result in significant losses to us. 

In addition, we invest in certain assets, including MSRs and EBOs, for which financing has historically been 

difficult to obtain. We currently leverage certain of our MSRs and EBOs under secured financing arrangements. Freddie 
Mae MSRs are pledged through a special purpose entity to secure borrowings under a master repurchase agreement.  
Fannie Mae and Ginnie Mae MSRs are pledged to special purpose entities, each of which issues variable funding notes, 
term loans and term notes that are secured by such Fannie Mae or Ginnie Mae assets, as applicable, and repaid through 
the servicing cash flows. Some of our EBOs are contributed to a special purpose entity, which issues participation 
certificates pledged to secure borrowings under a master repurchase agreement.  In each case, similar to our repurchase 
agreements, the cash that we receive under these secured financing arrangements is less than the fair value of the assets 
and a decrease in the fair value of the pledged collateral can result in a margin call. Should a margin call occur, we may 
be required to liquidate assets at a disadvantageous time, which could cause us to incur further losses. If we are unable to 
satisfy a margin call, the secured parties may sell the collateral, which may result in significant losses to us.  

Our secured financing arrangements are subject to the terms of an acknowledgement agreement with Fannie 

Mae, Freddie Mac or Ginnie Mae, as applicable, pursuant to which our and the secured parties’ rights are subordinate in 
all respects to the rights of the applicable Agency. Accordingly, the exercise by any of Fannie Mae, Freddie Mac or 
Ginnie Mae of its rights under the applicable acknowledgment agreement could result in the extinguishment of our and 
the secured parties’ rights in the related collateral and result in significant losses to us.  

We may in the future utilize other sources of borrowings, including bank credit facilities and structured 

financing arrangements, among others. The amount of leverage we employ varies depending on the asset class being 
financed, our available capital, our ability to obtain and access financing arrangements with lenders and the lenders’ and 
rating agencies’ estimate of, among other things, the stability of our cash flows. We can provide no assurance that we 
will have access to any debt or equity capital on favorable terms or at the desired times, or at all. Our inability to raise 
such capital or obtain financing on favorable terms could materially and adversely impact our business, financial 
condition, liquidity and results of operations. 

23 

 
 
 
  
 
 
Our financing agreements contain financial and restrictive covenants that could adversely affect our business, 
financial condition, liquidity and results of operations. 

Our various financing agreements require us and/or our subsidiaries to comply with various restrictive 

covenants, including those relating to tangible net worth, profitability and our ratio of total liabilities to tangible net 
worth. Incurring substantial debt subjects us to the risk that our cash flows from operations may be insufficient to 
repurchase the assets that we have sold under our repurchase agreements or otherwise service the debt incurred under 
our other financing agreements. Our lenders also require us to maintain minimum amounts of cash or cash equivalents 
sufficient to maintain a specified liquidity position.  In addition, the repayment of the unsecured senior notes will depend 
in part on our restricted subsidiaries’ generation of cash flow and our restricted subsidiaries’ ability to make such cash 
available to us, by dividend, debt repayment or other means. The unsecured senior note indentures contain additional 
restrictive covenants that may limit our and our restricted subsidiaries’ ability to engage in specified types of 
transactions, including our ability and/or the ability of our restricted subsidiaries to: 

• 

pay dividends or distributions, redeem or repurchase equity, prepay subordinated debt and make certain 
loans or investments; 

•  merge or consolidate with another company or sell all or substantially all of our assets; 
• 
• 
• 

transfer, sell or otherwise dispose of certain assets including capital stock of subsidiaries; 
enter into transactions with affiliates; and 
allow to exist certain restrictions on the ability of non-guarantor restricted subsidiaries to pay dividends or 
make other payments to us. 

If we fail to comply with the restrictive covenants and are unable to obtain a waiver or amendment, an event of 

default would result under the terms of our financing arrangement or could limit our ability to obtain additional 
financing on acceptable terms, or at all, for working capital and general corporate purposes. If an event of default occurs, 
our financing arrangements could be immediately due and payable, requiring us to apply all available cash to repay our 
financing arrangements, and if we were unable to repay or refinance our financial arrangements then any collateral 
securing the financial borrowing may be sold by our lenders. 

Hedging against interest rate exposure may materially and adversely affect our business, financial condition, 

liquidity and results of operations. 

We pursue hedging strategies primarily in an effort to mitigate the effect of changes in interest rates on the fair 

value of our assets. To manage this price risk, we use derivative financial instruments acquired with the intention of 
moderating the risk that changes in market interest rates will result in unfavorable changes in the fair value of our assets, 
primarily prepayment exposure on our MSR investments as well as interest rate lock commitments (“IRLCs”) and our 
inventory of loans held for sale. For example, with respect to our IRLCs and inventory of loans held for sale, we may use 
MBS forward sale contracts to lock in the price at which we will sell the mortgage loans or resulting MBS, and MBS put 
options to mitigate the risk of our IRLCs not closing at the rate we expect. In addition, with respect to our MSRs, we 
may use MBS forward purchase and sale contracts to address exposures to smaller interest rate shifts with Treasury and 
interest rate swap futures, and use options and swaptions to achieve target coverage levels for larger interest rate shocks. 

Our hedging activity will vary in scope based on the risks being mitigated, the level of interest rates, the type of 

investments held, and other changing market conditions. Hedging instruments involve risk because they often are not 
traded on regulated exchanges, guaranteed by an exchange or its clearing house, or regulated by any U.S. or foreign 
governmental authorities, and our interest rate hedging may fail to protect or could adversely affect us because, among 
other things: 

• 
• 

• 
• 

interest rate hedging can be expensive, particularly during periods of rising and volatile interest rates; 
available interest rate hedging instruments may not correspond directly with the interest rate risk for which 
protection is sought; 
the duration of the hedge may not match the duration of the related liability or asset; 
the credit quality of the hedging counterparty owing money on the hedge may be downgraded to such an 
extent that it impairs our ability to sell or assign our side of the hedging transaction; and 

24 

 
 
 
 
 
 
 
• 

the hedging counterparty owing the money in the hedging transaction may default on its obligation to pay. 

In addition, we may fail to recalculate, re - adjust and execute hedges in an efficient manner. Any hedging 
activity, which is intended to limit losses, may materially and adversely affect our financial position, operations and cash 
flows. Therefore, while we may enter into such transactions seeking to reduce interest rate risk, unanticipated changes in 
interest rates may result in worse overall investment performance than if we had not engaged in any such hedging 
transactions. A liquid secondary market may not exist for a hedging instrument purchased or sold, and we may be 
required to maintain a position until exercise or expiration, which could result in significant losses. The cost of utilizing 
derivatives may reduce our income that would otherwise be available for distribution to stockholders or for other 
purposes, and the derivative instruments that we utilize may fail to effectively hedge our positions. We are also subject 
to credit risk with regard to the counterparties involved in the derivative transactions. 

 The degree of correlation between price movements of the instruments used in hedging strategies and price 
movements in the portfolio positions or liabilities being hedged may vary materially. Any such ineffective correlation 
may prevent us from achieving the intended hedge and expose us to risk of loss. Numerous regulations currently apply to 
hedging and any new regulations or changes in existing regulations may significantly increase our administrative or 
compliance costs. Our derivative agreements generally provide for the daily mark to market of our hedge exposures. If a 
hedge counterparty determines that its exposure to us exceeds its exposure threshold, it may initiate a margin call and 
require us to post collateral. If we are unable to satisfy a margin call, we would be in default of our agreement, which 
could have a material adverse effect on our business, financial condition, liquidity and results of operations. 

We use estimates in determining the fair value of our investments and for credit decisions. If our estimates 

prove to be inaccurate, we may be required to write down the fair values of our investments or suffer a loss that could 
adversely affect our business, financial condition, liquidity and results of operations. 

Our estimates of the fair value of our MSR investment is based on the cash flows projected to result from the 

servicing of the related mortgage loans and continually fluctuates due to a number of factors. These factors include 
prepayment speeds, interest rate changes, costs to service the loans and other market conditions. We use internal 
financial models that utilize our understanding of inputs used by market participants to value our MSRs to determine the 
price that we pay for portfolios of MSRs and to acquire loans for which we will retain MSRs. These models are complex 
and use asset - specific collateral data and market inputs for interest and discount rates. In addition, the modeling 
requirements of MSRs are complex because of the high number of variables that drive cash flows associated with MSRs. 
Even if the general accuracy of our valuation models is validated, valuations are highly dependent upon the 
reasonableness of our inputs and the results of the models. If loan delinquencies or prepayment speeds are different than 
anticipated or other factors perform differently than modeled, the recorded fair value of certain of our MSRs may 
change.  Significant differences in performance could increase the chance that we do not adequately estimate the effect 
of these factors on our valuations which could result in misstatements of our financial results, restatements of our 
financial statements, or otherwise materially and adversely affect our business, financial condition, liquidity and results 
of operations. 

Our credit decision models are based on estimates and algorithms that evaluate a number of factors, including 
behavioral data, transactional data and employment information, which may not effectively predict future loan losses. 
These credit decision models are continuously updated based on new data and changing macroeconomic conditions. If 
our credit decisioning models contain programming or other errors, are ineffective or the data provided by borrowers or 
third parties is incorrect or stale, or if we are unable to obtain accurate data from borrowers or third parties, our loan 
process could be negatively affected, resulting in mispriced or misclassified loans or incorrect approvals or denials of 
loans, resulting in loan losses. 

25 

 
 
 
 
 
The geographic concentration of our servicing portfolio may be affected by weaker economic conditions or adverse 
events specific to certain regions which could decrease the fair value of our MSRs and adversely affect our business, 
financial condition, liquidity and results of operations. 

A decline in the economy or other negative macroeconomic events in certain real estate markets may cause a 

decline in the fair value of residential properties. To the extent that certain states in which we have greater 
concentrations of business in the future experience weaker economic conditions or greater rates of decline in real estate 
values than the United States generally, such concentration may disproportionately decrease the fair value of our MSRs 
and adversely affect our loan production businesses. The impact of property value declines may increase in magnitude 
and it may continue for a long period of time. Additionally, if states in which we have greater concentrations of business 
were to change their licensing or other regulatory requirements to make our business cost - prohibitive, we may be 
required to stop doing business in those states or may be subject to a higher cost of doing business in those states, which 
could have a material adverse effect on our business, financial condition, liquidity and results of operations.  

Our acquisition and ownership of mortgage servicing rights exposes us to significant risks. 

MSRs arise from contractual agreements between us and the investors (or their agents) in loans and MBS that 
we service on their behalf. We generally acquire MSRs in connection with our sale of loans to the Agencies where we 
assume the obligation to service such loans on their behalf.  Any MSRs we acquire are initially recorded at fair value on 
our balance sheet. The determination of the fair value of MSRs requires our management to make numerous estimates 
and assumptions. Such estimates and assumptions include, without limitation, estimates of future cash flows associated 
with MSRs based upon assumptions involving interest rates as well as the prepayment rates, delinquencies and 
foreclosure rates of the underlying serviced loans. The ultimate realization of the MSRs may be materially different than 
the values of such MSRs as may be reflected in our consolidated balance sheet as of any particular date. Different 
persons in possession of the same facts may reasonably arrive at different conclusions as to the inputs and assumptions 
used to determine MSR fair value. The use of different estimates or assumptions in connection with the valuation of 
these assets could produce materially different fair values for such assets, which could have a material adverse effect on 
our business, financial condition, results of operations and cash flows.  

Prepayment speeds significantly affect MSRs. Prepayment speed is the measurement of how quickly borrowers 

pay down the unpaid principal balance of their loans or how quickly loans are otherwise brought current, modified, 
liquidated or charged off. We base the price we pay for MSRs on, among other things, our projection of the cash flows 
from the related pool of loans. Our expectation of prepayment speeds is a significant input to our cash flow projections. 
If prepayment speed expectations increase significantly, the fair value of the MSRs could decline and we may be 
required to record a non-cash charge that would have a negative impact on our financial results.  

Furthermore, a significant increase in prepayment speeds could materially reduce the cash flows we receive 
from MSRs, and we could ultimately receive substantially less than what we paid for such assets. Delinquency rates 
have a significant impact on the valuation of MSRs. An increase in delinquencies generally results in lower revenue 
because typically we only collect servicing fees from Agencies or mortgage owners when we collect payments from the 
borrower. Our expectation of delinquencies is also a significant input underlying our cash flow projections. If 
delinquencies are significantly greater than we expect, the estimated fair value of the MSRs could be diminished. When 
the estimated fair value of MSRs is reduced, we could suffer a loss, which could have a material adverse effect on our 
business, financial condition, liquidity, results of operations and ability to make distributions to our stockholders. 

26 

 
Changes in interest rates are a key driver of the performance of MSRs. Historically, the fair value of MSRs has 

increased when interest rates increase and decrease when interest rates decrease due to the effect those changes in 
interest rates have on prepayment estimates. We may pursue various hedging strategies to seek to reduce our exposure to 
adverse changes in fair value resulting from changes in interest rates. Our hedging activity will vary in scope based on 
the level and volatility of interest rates and other changing market conditions. Interest rate hedging may fail to protect or 
could adversely affect us. To the extent we do not utilize derivative financial instruments to hedge against changes in fair 
value of MSRs or the derivatives we use in our hedging activities do not perform as expected, our business, financial 
condition, liquidity, results of operations and ability to make distributions to our stockholders would be more susceptible 
to volatility due to changes in the fair value of, or cash flows from, MSRs as interest rates change.  

MSRs and the related servicing activities are subject to numerous federal, state and local laws and regulations 
and may be subject to various judicial and administrative decisions imposing various requirements and restrictions on 
our business. Our failure to comply, or the failure of the servicer to comply, with the laws, rules or regulations to which 
we or they are subject by virtue of ownership of MSRs, whether actual or alleged, could expose us to fines, penalties or 
potential litigation liabilities, including costs, settlements and judgments, any of which could have a material adverse 
effect on our business, financial condition, liquidity, results of operations and ability to make distributions to our 
stockholders. 

Our counterparties may terminate our MSRs, which could adversely affect our business, financial condition, liquidity 
and results of operations. 

As is standard in the industry, under the terms of our master servicing agreements with the Agencies in respect 

of Agency MSRs that we retain in connection with our loan production, the Agencies have the right to terminate us as 
servicer of the loans we service on their behalf at any time (and, in certain instances, without the payment of any 
termination fee) and also have the right to cause us to sell the MSRs to a third party. In addition, our failure to comply 
with applicable servicing guidelines could result in our termination under such master servicing agreements by the 
Agencies with little or no notice and without any compensation. The owners of other non-Agency loans that we service 
may also terminate certain of our MSRs if we fail to comply with applicable servicing guidelines.  If the MSRs are 
terminated on a material portion of our servicing portfolio, our business, financial condition, liquidity and results of 
operations could be adversely affected. 

We may not realize all of the anticipated benefits of potential future acquisitions of MSRs, which could adversely 
affect our business, financial condition, liquidity and results of operations. 

Our ability to realize the anticipated benefits of potential future acquisitions of servicing portfolios will depend, 

in part, on our ability to appropriately service any such assets. The process of acquiring these assets may disrupt our 
business and may not result in the full benefits expected. The risks associated with these acquisitions include, among 
others, unanticipated issues in integrating information regarding the new loans to be serviced into our information 
technology systems, and the diversion of management’s attention from other ongoing business concerns. Moreover, if 
we inappropriately value the assets that we acquire or the fair value of the assets that we acquire declines after we 
acquire them, the resulting charges may negatively affect both the carrying value of the assets on our balance sheet and 
our earnings. Furthermore, if we incur additional indebtedness to finance an acquisition, the acquired servicing portfolio 
may not be able to generate sufficient cash flows to service that additional indebtedness. Unsuitable or unsuccessful 
acquisitions could have a material adverse effect on our business, financial condition, liquidity and results of operations. 

A disruption in the MBS market could materially and adversely affect our business, financial condition, liquidity and 
results of operations. 

Most of the loans that we produce are pooled into MBS issued by Fannie Mae or Freddie Mac or guaranteed by 

Ginnie Mae.  In addition, the liquidity of the MBS market may be impacted by future sales and reallocations of the 
Federal Reserve’s MBS portfolio resulting in wider mortgage-backed security spreads. Any significant disruption or 
period of illiquidity in the general MBS market would directly affect our own liquidity because no existing alternative 
secondary market would likely be willing and able to accommodate on a timely basis the volume of loans that we 
typically sell in any given period. Furthermore, we would remain contractually obligated to fund loans under our 

27 

 
 
 
 
 
 
outstanding IRLCs without being able to sell our existing inventory of mortgage loans. Accordingly, if the MBS market 
experiences a period of illiquidity, we might be prevented from selling the loans that we produce into the secondary 
market in a timely manner or at favorable prices and we would be required to hold a larger inventory of loans than we 
have committed facilities to fund or we may be required to repay a portion of the debt secured by these assets, which 
could materially and adversely affect our business, financial condition and results of operations. 

We may be required to indemnify the purchasers of loans that we originate, acquire or assist in the fulfillment of, or 
repurchase those loans, if those loans fail to meet certain criteria or characteristics or under other circumstances and 
we may be unable to seek indemnity or require our counterparties to repurchase loans if they breach representations 
and warranties they make to us. 

Our loan sale agreements with purchasers, including the Agencies, contain provisions that generally require us 

to indemnify or repurchase these loans if our representations and warranties concerning loan quality and loan 
characteristics are inaccurate; or the loans fail to comply with the respective Agency’s underwriting or regulatory 
requirements. When we purchase mortgage loans, our counterparty typically makes customary representations and 
warranties to us about such loans and we may be entitled to seek indemnity or demand repurchase or substitution of the 
loans in the event our counterparty breaches a representation or warranty given to us. However, there can be no 
assurance that our loan purchase agreements will contain appropriate representations and warranties, that we will be able 
to enforce our contractual right to demand repurchase or substitution, or that our counterparty will remain solvent or 
otherwise be willing and able to honor its obligations under our loan purchase agreements. Depending on the volume of 
repurchase and indemnification requests, some of these mortgage lenders may not be able to financially fulfill their 
obligation to indemnify us or repurchase the affected loans. If a material amount of recovery cannot be obtained from 
these mortgage lenders, our business, financial condition, liquidity and results of operations could be materially and 
adversely affected.  

Repurchased loans typically can only be financed at a steep discount to their repurchase price, if at all. 
Although our indemnification and repurchase exposure cannot be quantified with certainty, to recognize these potential 
indemnification and repurchase losses, we have recorded a liability of $30.8 million relating to $354.4 billion in UPB of 
loans subject to representations and warranties as of December 31, 2023. Should home values decrease and negatively 
impact the related loan values, our realized loan losses from indemnifications and repurchases may increase as well. As 
such, our indemnification and repurchase costs may increase well beyond our current expectations. In addition, our 
mortgage banking services agreement with PMT requires us to indemnify it with respect to loans for which we provide 
fulfillment services in certain instances. If we are required to indemnify PMT or other purchasers against losses, or 
repurchase loans from PMT or other purchasers, that result in losses that exceed the recorded liability, this could have a 
material adverse effect on our business, financial condition, liquidity and results of operations. 

We depend on the accuracy and completeness of information about borrowers and counterparties and any 
misrepresented information could adversely affect our business, financial condition, liquidity and results of 
operations. 

In deciding whether to approve loans or to enter into other transactions across our businesses with 

counterparties, including borrowers, brokers and correspondent lenders, we may rely on information furnished to us by 
or on behalf of borrowers and such counterparties, including financial statements and other financial information. We 
also may rely on representations of borrowers and such counterparties as to the accuracy and completeness of that 
information and, with respect to financial statements, on reports of independent auditors.  

If any of this information is intentionally or negligently misrepresented and such misrepresentation is not 

detected prior to loan funding, the fair value of the loan may be significantly lower than expected. Whether a 
misrepresentation is made by the loan applicant, another party or one of our employees, we generally bear the risk of 
loss associated with the misrepresentation. Our controls and processes may not have detected or may not detect all 
misrepresented information in our loan originations or acquisitions. Any such misrepresented information could have a 
material adverse effect on our business, financial condition, liquidity and results of operations. 

28 

 
 
 
 
 
 
 
 
Failure to successfully modify, resell or refinance EBO loans or defaults of the EBO loans beyond expected levels 
may adversely affect our business, financial condition, liquidity and results of operations. 

As a mortgage servicer, we have an early buyout repurchase option for loans that are at least three months 

delinquent in our Ginnie Mae MSR portfolio. Purchasing delinquent Ginnie Mae loans provides us with an alternative to 
our mortgage servicing obligation of advancing principal and interest at the coupon rate of the related Ginnie Mae 
security. While our EBO program reduces the cost of servicing the Ginnie Mae loans, it may also accelerate loss 
recognition when the loans are repurchased because we are required to write off accumulated non-reimbursable interest 
advances and other costs at the time of repurchase. After purchasing delinquent Ginnie Mae loans, we expect to repool 
many of the delinquent loans into another Ginnie Mae guaranteed security upon the delinquent loans becoming current 
either through the borrower’s reperformance or through the completion of a loan modification; however, there is no 
guarantee that any delinquent loan will reperform or be modified or resold. Failure to successfully modify, resell or 
refinance our repurchased Ginnie Mae loans or a significant portion of the repurchased Ginnie Mae loans defaulting 
beyond expectations may adversely affect our business, financial condition, liquidity and results of operations. 

We are subject to significant financial and reputational risks from potential liability arising from lawsuits, and 
regulatory and government action. 

We face significant legal risks in our business, and the volume of claims and amount of damages, penalties and 
fines claimed in litigation, and regulatory and government proceedings against us and other financial institutions remains 
high. For example, Black Knight Servicing Technologies, LLC (“Black Knight”) filed a legal claim against us for 
alleged breach of contract and misappropriation of trade secrets resulting in a final arbitration award against us and a 
pretax accrual of $158.4 million in our financial results for the fourth quarter of fiscal year 2023. Although we believe 
the breadth and finality of the arbitration process and award preclude any further litigation against us, there can be no 
assurance that Intercontinental Exchange, Inc. (as Black Knight's successor-in-interest) will not continue to pursue 
further litigation, even if frivolous, against us or other companies with which we do business, or that our cost to defend 
and/or indemnify third parties against any such claims may not be material and adversely impact our business and 
operations. 

Greater than expected investigation costs and litigation, including class action lawsuits associated with 
compliance related issues, substantial legal liability or significant regulatory or government action against us could also 
have adverse effects on our financial condition and results of operations or cause significant reputational harm to us, 
which in turn could adversely impact our business results and prospects. Consumers, clients and other counterparties 
could also become increasingly litigious, and we may experience a significant volume of litigation and other disputes, 
including claims for contractual indemnification, with counterparties regarding relative rights and responsibilities.  

We could also be exposed to potential liability from PCM, our investment management subsidiary who 

manages PMT, or litigation arising from investor dissatisfaction with PMT’s financial performance or allegations we 
exercised improper control or influence over PMT. In addition, we are exposed to risks of litigation or investigation 
relating to transactions with perceived or actual conflicts of interest, and we could be obligated to bear legal, settlement 
and other costs associated with the defense of such claims (which may be in excess of available insurance coverage). 
Although we are generally indemnified by PMT, our rights to indemnification may be challenged, and if we are required 
to incur all or a portion of the costs arising out of litigation or investigations as a result of inadequate insurance proceeds 
or failure to obtain indemnification, our business, financial condition, liquidity and results of operations could be 
materially and adversely affected.  

We depend on counterparties and vendors to provide services that are critical to our business, which subjects us to a 
variety of risks. 

We have a number of counterparties and vendors, who provide us with financial, technology and other services 
that are critical to support our businesses. If our current counterparties and vendors were to stop providing services to us 
on acceptable terms or if we had a disruption in service, we may be unable to procure alternative services from other 
counterparties or vendors in a timely and efficient manner and on similarly acceptable terms, or at all. Some of these 
counterparties and vendors have significant operations outside of the United States. If we or our vendors had to curtail or 

29 

  
 
 
 
 
 
 
 
 
cease operations in these countries due to political unrest or natural disasters and then transfer some or all of these 
operations to another geographic area, we could experience disruptions in service and incur significant transition costs as 
well as higher future overhead costs. We may also outsource certain services to vendors located in foreign countries such 
as India and the Philippines with emerging technology, political and regulatory infrastructures that could result in future 
business disruptions or reputational damages. With respect to vendors engaged to perform certain servicing activities, we 
are required to assess their compliance with various regulations and establish procedures to provide reasonable assurance 
that the vendor’s activities comply in all material respects with such regulations. In the event that a vendor’s activities 
are not in compliance, it could negatively impact our relationships with our regulators, as well as our business and 
operations. Further, we may incur significant costs to resolve any such disruptions in service which could have a 
material adverse effect on our business, financial condition, liquidity and results of operations. 

Our failure to appropriately address various issues that may give rise to reputational risk could cause harm to our 
business and adversely affect our earnings. 

Our business is subject to significant reputational risks. If we fail, or appear to fail, to address various issues 
that may give rise to reputational risk, we could significantly harm our business prospects and earnings.  Such issues 
include, but are not limited to, actual or perceived conflicts of interest, violations of legal or regulatory requirements, and 
any of the other risks discussed in this Item 1A. Similarly, market rumors and actual or perceived association with 
counterparties whose own reputations are under question could harm our business.   

Certain of our officers also serve as officers of PMT, a real estate investment trust we manage that invests in 

residential mortgage-related assets and is separately listed on the New York Stock Exchange. As we expand the scope of 
our businesses, we increasingly confront potential conflicts of interest relating to investment activities that we manage 
for PMT. Reputational risk incurred in connection with conflicts of interest could negatively affect our business, strain 
our working relationships with regulators and government agencies, expose us to litigation and regulatory action, impact 
our ability to attract and retain clients, customers, trading counterparties, investors and employees and adversely affect 
our results of operations.  

Reputational damage can result from our actual or alleged conduct in any number of activities, including 
lending and debt collection practices, corporate governance, and actions taken by government regulators and community 
organizations in response to those activities. Negative public opinion can also result from social media and media 
coverage, whether accurate or not. Our reputation may also be negatively impacted by our environmental, social, 
governance and other corporate sustainability practices (“Corporate Sustainability”).  In addition, various private third 
party organizations have developed ratings processes for evaluating companies on their approach to Corporate 
Sustainability matters. These third party Corporate Sustainability ratings may be used by some investors to assist with 
their investment and voting decisions. Any unfavorable Corporate Sustainability ratings may lead to reputational damage 
and negative sentiment among our investors and other stakeholders. These factors could impair our working 
relationships with government agencies and investors, expose us to litigation and regulatory action, negatively affect our 
ability to attract and retain customers, trading counterparties and employees, significantly harm our stock price and 
ability to raise capital, and adversely affect our results of operations.  

Accounting rules for certain of our transactions are highly complex and involve significant judgment and 
assumptions. Changes in accounting interpretations or assumptions could impact our financial statements. 

Accounting rules for mortgage loan sales and securitizations, valuations of financial instruments and MSRs, 

investment consolidations, income taxes and other aspects of our operations are highly complex and involve significant 
judgment and assumptions. These complexities could lead to a delay in preparation of financial information and the 
delivery of this information to our stockholders and also increase the risk of errors and restatements, as well as the cost 
of compliance. Our inability to timely prepare our financial statements in the future would likely be considered a breach 
of our financial covenants and adversely affect our share price significantly. Changes in accounting interpretations or 
assumptions as well as accounting rule misinterpretations could result in differences in our financial results or otherwise 
have a material adverse effect on our business, financial condition, liquidity and results of operations. 

30 

 
 
 
 
 
 
 
Cybersecurity risks, cyber incidents and technology failures may adversely affect our business by causing a disruption 
to our operations, a compromise or corruption of our confidential information or the personal information of our 
customers, and/or damage to our business relationships, all of which could negatively impact our financial results. 

A cyber incident is considered to be any adverse event that threatens the confidentiality, integrity or availability 

of our information resources. These incidents may be an intentional attack or an unintentional event and could involve 
gaining unauthorized access to our information systems for purposes of theft of certain personally identifiable 
information of consumers, misappropriating assets, stealing confidential information, corrupting data or causing 
operational disruption. The result of these incidents may include disrupted operations, misstated or unreliable financial 
data, liability for stolen assets or information, increased cybersecurity protection and insurance costs, litigation and 
damage to our investor relationships.  

As our reliance on rapidly changing technology has increased, so have the risks posed to our information 

systems, both proprietary and those provided to us by third party service providers including cloud-based computing 
service providers.  System disruptions and failures caused by unauthorized intrusion, malware, natural disasters and 
other similar events may interrupt or delay our ability to provide services to our customers. The risk of a security breach 
or disruption, particularly through cyber attack or cyber intrusion, including by computer hackers, foreign governments 
and cyber terrorists, has generally increased as the number, intensity and sophistication of attempted attacks and 
intrusions from around the world have increased, which, in turn, may lead to increased costs to protect our network and 
systems. 

Despite our efforts to ensure the integrity of our systems and our investment in significant physical and 

technological security measures, employee training, contractual precautions, policies and procedures, board oversight 
and business continuity plans, there can be no assurance that any such cyber intrusions will not occur or, if they do 
occur, that they will be adequately addressed. We also may not be able to anticipate or implement effective preventive 
measures against all security breaches, especially because the methods of attack change frequently or may not be 
recognized until after such attack has been launched, and because security attacks can originate from a wide variety of 
sources, including third parties such as persons involved with organized crime or associated with external service 
providers. Additionally, third party security events at our vendors or service providers could also impact our data and 
operations via unauthorized access to information or disruption of services. Our data security management program 
includes identity, trust, vulnerability and threat management business processes as well as the adoption of standard data 
protection policies. We are also held accountable for the actions and inactions of our third party vendors and service 
providers regarding cybersecurity and other consumer-related matters. 

Any of the foregoing events could result in violations of applicable privacy and other laws, financial loss to us 
or to our customers, loss of confidence in our security measures, customer dissatisfaction, additional regulatory scrutiny, 
significant litigation exposure and harm to our reputation, any of which could have a material adverse effect on our 
business, financial condition, liquidity and results of operations. 

Technology disruptions or failures, including a failure in our information systems or those of third parties with whom 
we do business, could disrupt our business, cause legal or reputational harm and adversely impact our results of 
operations and financial condition. 

Many of our services are dependent on the secure, efficient, and uninterrupted operation of our technology 

infrastructure, including our computer systems, related software applications and cloud-based systems, as well as those of 
certain third parties and affiliates. Our information systems must accommodate a high volume of traffic and deliver 
frequently updated, accurate and timely information. We have experienced, and may in the future experience, service 
disruptions and failures caused by system or software failure, human error or misconduct, external attacks (e.g., computer 
hackers, hacktivists, nation state-backed hackers), denial of service or information, malicious or destructive code (e.g., 
ransomware, computer viruses and disabling devices), as well as natural disasters, health pandemics, strikes, and other 
similar events, and our contingency planning may not be sufficient for all situations. The implementation of technology 
changes and upgrades to maintain current and integrate new technology systems may also cause service interruptions. Any 
such disruptions could materially interrupt or delay our ability to provide services to our customers, and could also impair 
the ability of third parties to provide critical services to us. If our operations are disrupted or otherwise negatively affected 

31 

 
 
 
 
 
 
 
 
by a technology disruption or failure, this could result in material adverse impacts on our business.  

Our products rely on software and services from third party vendors and if any of these services became unavailable 
or unreliable, it could adversely affect the quality and timeliness of services. 

We license third party software and depend on services from various third parties for use in our products.  For 

example, we rely on third-party vendors for cloud-based systems and for certain mortgage production and servicing 
applications. Third party software applications, products, and services are constantly evolving, and we may not be able 
to maintain or modify our mortgage loan production and servicing offerings to ensure its compatibility with third party 
offerings following development changes. In addition, some of our competitors, partners, or other service providers may 
take actions that disrupt the interoperability of our business with their own products or services, or exert strong business 
influence on our ability to, and the terms on which we operate our business. Loss of the right to use any third party 
software or services could result in decreased functionality of our [products and services] until equivalent technology is 
either developed by us or, if available from another provider, is identified, obtained and integrated, which could 
adversely affect our reputation and our future financial condition and results of operations.   

Furthermore, we remain responsible for ensuring that our mortgage loan production and servicing businesses 
are in compliance with applicable laws and regulations. Despite our efforts to monitor such compliance, any errors or 
failures of such third party vendors or their software to perform in the manner intended could result in loan defects 
potentially requiring repurchase. Many of our third party vendors attempt to impose limitations on their liability for such 
errors, defects or failures, and if enforceable, we may have additional liability to our clients, borrowers or other third 
parties that could harm our reputation and increase our operating costs. Any failure to do so could adversely affect our 
ability to deliver effective products to our clients, borrowers and loan applicants and adversely affect our business. 

The loss of access to credit, employment, financial and other data from external sources could harm our ability to 
provide our products and services. 

We rely on a wide variety of data sources to provide our services and products, including data collected from 

applicants and borrowers, credit bureaus, payroll providers, data aggregators, and unaffiliated third parties. If we are 
unable to access and use data collected from or on behalf of applicants and borrowers, or other third party data, or our 
access to such data is limited, our ability to provide our services and enable our customers to verify applicant data would 
be compromised. Any of the foregoing could negatively impact the customer experience of our platform, and the volume 
and degree of automation in our mortgage loan production and servicing businesses. 

The  collection,  processing,  storage,  use  and  disclosure  of  personal  data  could  give  rise  to  liabilities  as  a  result  of 
governmental regulations and conflicting legal requirements. 

We receive, transmit and store a large volume of personally identifiable information and other user data. 
Moreover, there are various federal and state laws regarding privacy and the storing, sharing, use, disclosure and 
protection of personally identifiable information that could give rise to liabilities. Federal privacy requirements such as 
those under the Gramm-Leach-Bliley Act and Fair Credit Reporting Act are within the regulatory and enforcement 
authority of the CFPB and Federal Trade Commission. We are also subject to a variety of state laws and regulations that 
apply to the collection, use, retention, protection, disclosure, transfer and other processing of personal information, such 
as the California Consumer Privacy Act and the California Privacy Rights Act that provide data privacy rights for 
California consumers including a private rights of action against businesses that fail to implement reasonable security 
procedures and practices to prevent data breaches. Failure to comply with any of these privacy laws could result in 
enforcement action against us, including fines and public censure that could result in serious harm to our reputation, 
business and have a material adverse effect on our business, financial condition and results of operations.  

32 

 
 
 
 
 
 
 
The success and growth of our business depends upon our ability to adapt to and implement technological changes 
and to successfully develop, implement and protect proprietary technology. 

Our success in the mortgage industry is highly dependent upon our ability to adapt to constant technological 

changes, successfully enhance our current information technology solutions through the use of third party and our 
proprietary technologies, and introduce new solutions and services that more efficiently address the needs of our 
customers.  

Our mortgage loan production businesses are dependent upon our ability to effectively interface with our 

borrowers, mortgage lenders and other third parties and to efficiently process loan applications and closings. The direct 
lending processes are becoming more dependent upon technological advancement, such as our continued ability to 
process applications over the Internet, accept electronic signatures, provide process status updates instantly and other 
borrower- or counterparty-expected conveniences. In our correspondent production activities, our and PMT’s 
correspondent sellers also expect and require certain conveniences and service levels that are dependent on technological 
advancement.  

We have developed a workflow-driven, cloud-based loan acquisition platform and while we anticipate that the 

cloud-based platform will increase scalability and produce other efficiencies, there can be no assurance that the cloud-
based platform will prove to be effective or that such correspondent sellers will easily adapt to the cloud-based platform. 
Any failure to effectively or timely transition to our new system and meet our expectations and the expectations of our 
correspondent sellers could have a material adverse effect on our business, financial condition and results of operations. 

Similarly, our servicing business is dependent on our ability to effectively interface with our customers and 
investors, as well as service mortgage loans in compliance with applicable laws and regulations and the contractual 
requirements of such investors. For example, our proprietary workflow-driven, cloud-based servicing system provides 
for real-time processing and advanced workflow management thereby reducing servicing costs, increasing scalability 
and creating sustainable efficiencies. 

The development, implementation and protection of these technologies and becoming more proficient with 

them may also require significant capital and operating expenditures. As these technological advancements increase in 
the future, we will need to further develop and invest in these technological capabilities to remain competitive. 
Moreover, litigation has become required to protect our technologies and such litigation is time consuming and costly. 

  We rely on a combination of trademarks, copyrights, and trade secrets, as well as confidentiality and contractual 

provisions to protect our intellectual property and proprietary technologies. In addition, we also license and utilize third 
party proprietary technologies and loss of rights to significant third party proprietary technologies may result in 
decreased product functionality. The development, implementation and protection of our intellectual property and 
proprietary technologies requires significant human resources and capital expenditures. As these technological 
advancements and investor and compliance requirements increase in the future, we will need to further develop these 
technological capabilities to remain competitive, and we will need to implement, execute and maintain them in an 
operating and regulatory environment that exposes us to significant risk.  

There is no assurance that we will be able to successfully adopt new technologies as critical systems and 

applications become obsolete and better ones become available. Any failure by us to develop, implement, integrate, 
execute or maintain our technological capabilities and any litigation costs associated with protection of our technologies 
could have a material adverse effect on our business, financial condition and results of operations. 

Climate change, adverse weather conditions, man-made or natural disasters, pandemics, terrorist attacks, and other 
long term physical and environmental changes and conditions could adversely impact properties that we own or that 
collateralize loans we own or service, as well as geographic areas where we conduct business. 

Climate change, adverse weather conditions, man-made or natural disasters, pandemics, terrorist attacks and 
other long term physical and environmental changes and conditions could adversely impact properties that we own or 
that collateralize loans we own or service, as well as geographic areas where we conduct business. In addition, such 
adverse conditions and long term physical and environmental changes could impact the demand for, and value of, our 
assets, as well as the cost to service or manage such assets, or directly impact the value of our assets through damage, 
destruction or loss, and thereafter materially impact the availability or cost of insurance to protect against these events. 

33 

 
Upon the occurrence of a catastrophic event, we may be unable to continue our operations and may endure significant 
business interruptions, reputational harm, delays in servicing our customers and working with our partners, interruptions 
in the availability of our technology and systems, breaches of data security, and loss of critical data, all of which could 
have an adverse effect on our future operating results. Catastrophic events may also be uninsurable or not economically 
insurable and might make the insurance proceeds insufficient to repair or replace a property if it is damaged or 
destroyed.  

There is an increasing global concern over the risks of climate change and related environmental sustainability 

matters. The physical risks of climate change may include rising average global temperatures, rising sea levels and an 
increase in the frequency and severity of extreme weather events and natural disasters, including floods, wildfires, 
hurricanes, earthquakes and tornados, and these events could impact our owned real estate and the properties 
collateralizing our loan assets or underlying our MSR assets and the local economies of certain areas in which we 
operate. Although we believe our owned real estate and the properties collateralizing our loan assets or underlying our 
MSR assets are appropriately covered by insurance, we cannot predict at this time if we or our borrowers will be able to 
obtain appropriate coverage at a reasonable cost in the future, or if we will be able to continue to pass along all of the 
costs of insurance.  

There also is a risk that one or more of our property insurers may not be able to fulfill their obligations with 

respect to payment claims due to a deterioration in its financial condition or may even cancel policies due to increasing 
costs of providing insurance coverage in certain geographic areas. Numerous treaties, laws and regulations have been 
enacted or proposed in an effort to regulate climate change, including regulations aimed at limiting greenhouse gas 
emissions and the implementation of “green” building codes. These laws and regulations may impact the rates at which 
we obtain property insurance and result in increased operating costs, or impose substantial costs on our borrowers or 
affect their ability to obtain appropriate coverage at reasonable costs. We may also incur costs associated with increased 
regulations or investor requirements for increased environmental and social disclosures and reporting. Additionally, 
climate change concerns could result in transition risk. Changes in consumer preferences and additional legislation and 
regulatory requirements, including those associated with a transition to a low-carbon economy, could increase expenses 
or otherwise adversely impact our operations and business. 

Failures at financial institutions at which we deposit funds or maintain investments could adversely affect us. 

We deposit substantial funds in financial institutions and may, from time to time, maintain cash balances at 

such financial institutions in excess of the Federal Deposit Insurance Corporation (“FDIC”) insured amounts. We also 
hold investments and settled funds in accounts at financial institutions acting as brokers or custodians. In addition, we 
deposit certain funds owned by third parties, such as escrow deposits, in financial institutions. There was significant 
volatility and instability among banks and financial institutions in 2023 that led to the failures of certain banks. For 
example, for a period of time, customers of the Silicon Valley Bank did not have access to their funds and there was 
uncertainty as to when, if at all, customers would have access to funds in excess of federally insured amounts.  Should 
one or more of the financial institutions at which our deposits are maintained fail, there is no guarantee as to the extent 
that we would recover the funds deposited, whether through FDIC coverage or otherwise, or the timing of any recovery. 
In the event of any such failure, we also could be held liable for the funds owned by third parties. Should one or more of 
the financial institutions acting as brokers or custodians for our investments and settled funds fail, there may be a delay 
or some uncertainty in our ability to take possession of, or fully recover, all of our investments or settled funds. 

Regulatory Risks 

We operate in a highly regulated industry and the continually changing federal, state and local laws and regulations 
could materially and adversely affect our business, financial condition, liquidity and results of operations. 

We are required to comply with a wide array of federal, state and local laws and regulations that regulate, 

among other things, the manner in which we conduct our businesses. These regulations directly impact our business and 
require constant compliance, monitoring and internal and external audits and examinations by federal and state 
regulators. Our failure to operate effectively and in compliance with any of these laws, regulations and rules could 
subject us to lawsuits or governmental actions and damage our reputation, which could materially and adversely affect 
our business, financial condition, liquidity and results of operations. In addition, our failure to comply with these laws, 
regulations and rules may result in increased costs of doing business, reduced payments by borrowers, modification of 

34 

 
 
 
 
the original terms of mortgage loans, permanent forgiveness of debt, delays in the foreclosure process, increased 
servicing advances, litigation, reputational damage, enforcement actions, and repurchase and indemnification 
obligations. Further, we may be required to pay substantial penalties imposed by our regulators due to compliance errors, 
or we may lose our licenses to originate and/or service loans.  

We must also comply with a number of federal, state and local consumer protection and state foreclosure laws. 
These statutes apply to loan origination, servicing, debt collection, marketing, use of credit reports, safeguarding of non-
public, personally identifiable information about our clients, foreclosure and claims handling, investment of and interest 
payments on escrow balances and escrow payment features, and mandate certain disclosures and notices to customers. 

Because we are not a federally chartered depository institution, we generally do not benefit from federal pre-
emption of state mortgage loan banking, loan servicing or debt collection licensing and regulatory requirements and 
must comply with state licensing and compliance requirements in all 50 states, the District of Columbia and other U.S. 
territories.  These state rules and regulations generally provide for, but are not limited to: originator, servicer and debt 
collector licensing requirements, requirements as to the form and content of contracts and other documentation, 
employee licensing and background check requirements, fee requirements, interest rate limits, and disclosure and record-
keeping requirements. 

Regulatory agencies and consumer advocacy groups are becoming more aggressive in asserting fair lending, 
fair housing and other claims that the practices of lenders and loan servicers result in a disparate impact on protected 
classes. Antidiscrimination statutes, such as the Fair Housing Act and the Equal Credit Opportunity Act, prohibit 
creditors from discriminating against loan applicants and borrowers based on certain characteristics, such as race, 
religion and national origin. Various federal regulatory agencies and departments take the position that these laws apply 
not only to intentional discrimination, but also to neutral practices that have a disparate impact on a group that shares a 
characteristic that a creditor may not consider in making credit decisions (i.e., creditor or servicing practices that have a 
disproportionately negative affect on a protected class of individuals).  

The failure of our correspondent sellers to comply with any applicable laws, regulations and rules may also 
result in these adverse consequences. We have in place a due diligence program designed to assess areas of risk with 
respect to loans we acquire from such correspondent sellers. However, we may not detect every violation of law and, to 
the extent any correspondent sellers, third party originators, servicers or brokers with which we do business fail to 
comply with applicable laws or regulations and any of their mortgage loans or MSRs become part of our assets, it could 
subject us, as an assignee or purchaser of the related mortgage loans or MSRs, to monetary penalties or other losses. 
While we may have contractual rights to seek indemnity or repurchase from certain of these lenders, third party 
originators, servicers or brokers, if any of them are unable to fulfill their indemnity or repurchase obligations to us to a 
material extent, our business, liquidity, financial condition and results of operations could be materially and adversely 
affected. Our service providers and other vendors are also required to operate in compliance with applicable laws, 
regulations and rules. Our failure to adequately manage service providers and other vendors to mitigate risks of 
noncompliance with applicable laws may also have these negative results. 

Federal and state administrations could enact significant policy changes increasing regulatory scrutiny and 

enforcement actions in our industry. While it is not possible to predict when and whether significant policy or regulatory 
changes would occur, any such changes on the federal, state or local level could significantly impact, among other 
things, our operating expenses, the availability of mortgage financing, interest rates, consumer spending, the economy 
and the geopolitical landscape. To the extent that the current government administration takes action by proposing and/or 
passing regulatory policies that could have a negative impact on our industry, such actions may have a material adverse 
effect on our business, financial condition and results of operations. 

The outcome of the 2024 U.S. Presidential and Congressional elections could result in significant policy 
changes or regulatory uncertainty in our industry. While it is not possible to predict when and whether significant policy 
or regulatory changes would occur, any such changes on the federal, state or local level could significantly impact, 
among other things, our operating expenses, the availability of mortgage financing, interest rates, consumer spending, 
the economy and the geopolitical landscape. To the extent that any government administration takes action by proposing 

35 

 
 
 
 
 
 
 
 
and/or passing regulatory policies that could have a negative impact on our industry, such actions may have a material 
adverse effect on our business, financial condition and results of operations. 

The Financial Stability Oversight Council (“FSOC”) and Conference of State Bank Supervisors have been 

reviewing whether state chartered nonbank mortgage servicers should be subject to “safety and soundness” standards 
similar to those imposed by federal law on insured depository institutions, even though nonbank mortgage servicers do 
not have any federally insured deposit accounts.  In addition, on November 3, 2023, FSOC revised its guidance 
governing the potential designation of nonbank financial companies for supervision by the Federal Reserve Board and 
application of prudential standards and an “analytic framework” for identifying, assessing, and responding to financial 
stability risks that could facilitate new nonbank financial company designations. In addition, on August 17, 2022, the 
FHFA and Ginnie Mae announced enhanced minimum net capital and liquidity eligibility requirements for sellers, 
servicers and issuers. Most of the requirements became effective on or before December 31, 2023. The risk-based capital 
requirements issued by Ginnie Mae will be effective on December 31, 2024. To the extent any new minimum net worth, 
capital ratio and liquidity standards and requirements are overly burdensome, complying with such standards and 
requirements may have a material adverse effect on our business, financial condition and results of operations.  

New CFPB or state rules and regulations or more stringent enforcement of existing rules and regulations by these 
regulators could result in enforcement actions, fines, penalties and the inherent reputational risk that results from 
such actions.   

The CFPB and state regulators have authority over certain aspects of our business as a result of our residential 

mortgage banking activities, including, without limitation, the authority to conduct investigations, bring enforcement 
actions, impose monetary penalties, require remediation of practices, pursue administrative proceedings or litigation, and 
obtain cease and desist orders for violations of applicable federal consumer financial laws. The current CFPB 
administration has stated its intention to aggressively supervise, investigate and, where it deems appropriate, bring 
enforcement actions against lenders and servicers the CFPB believes are engaged in activities that violate federal laws 
and regulations. In addition, examinations by state regulators and enforcement actions in the residential mortgage 
origination and servicing sectors by state attorneys general have increased and may continue to increase. Failure to 
comply with the CFPB and state laws, rules or regulations to which we are subject, whether actual or alleged, could have 
a material adverse effect on our business, liquidity, financial condition and results of operations. 

Our failure to comply with the laws, rules or regulations to which we are subject, whether actual or alleged, 

would expose us to fines, penalties or potential litigation liabilities, including costs, settlements and judgments, any of 
which could have a material adverse effect on our business, liquidity, financial condition and results of operations and 
our ability to make distributions to our stockholders. 

We are highly dependent on U.S. government-sponsored entities and government agencies, and any organizational or 
pricing changes at such entities or their regulators could materially and adversely affect our business, liquidity, 
financial condition and results of operations. 

Our ability to generate revenues through mortgage loan sales depends on programs administered by GSEs, such 

as Fannie Mae and Freddie Mac, government agencies, including Ginnie Mae, and others that facilitate the issuance of 
MBS in the secondary market. We originate mortgage loans directly with borrowers and brokers and assist PMT in 
acquiring loans from mortgage lenders through our correspondent production activities that qualify under existing 
standards for inclusion in MBS issued by Fannie Mae or Freddie Mac or guaranteed by Ginnie Mae. We, or PMT, also 
derive other material financial benefits from our Agency relationships, including the assumption of credit risk on certain 
loans. Significant changes in our Agency relationships could impact our ability to finance and sell mortgage loans and 
materially impact our revenues and margin. 

Any changes in laws and regulations affecting the relationship between Fannie Mae and Freddie Mac and their 

regulators or the U.S. federal government, and any changes in leadership at these entities, could adversely affect our 
business and prospects. Any discontinuation of, or significant reduction in, the operation of Fannie Mae or Freddie Mac 
or any significant adverse change in their capital structure, financial condition, activity levels in the primary or 

36 

 
 
 
 
 
 
 
secondary mortgage markets or in underwriting criteria could materially and adversely affect our business, financial 
condition, liquidity and results of operations and our ability to make distributions to our stockholders. 

Our ability to generate revenue from newly originated loans that we acquire or assist PMT in acquiring is 

highly dependent on the fact that the Agencies have not historically acquired such loans directly from mortgage lenders, 
but have instead relied on banks and non-bank aggregators such as us to acquire, aggregate and securitize or otherwise 
sell such loans to investors in the secondary market. Certain of the Agencies have approved new and smaller lenders that 
traditionally may not have qualified for such approvals. To the extent that these mortgage lenders choose to sell directly 
to the Agencies rather than through loan aggregators like us, the number of loans available for purchase by aggregators 
is reduced, which could materially and adversely affect our business and results of operations. In addition, under certain 
Agency capital rules, loans sourced from loan aggregators such as PMT that we assist have higher capital requirements 
and may incur higher Agency fees for third party originated loans that PMT aggregates and delivers to the Agencies as 
compared to individual loans delivered by third party mortgage lenders directly to the Agencies’ cash windows without 
the assistance of a loan aggregator. To the extent the Agencies increase the number of purchases and sales directly for 
their own accounts, our business and results of operations could be materially and adversely affected. 

We are required to have various Agency approvals and state licenses in order to conduct our business and there is no 
assurance we will be able to obtain or maintain those Agency approvals or state licenses. 

Because we are not a federally chartered depository institution, we do not benefit from exemptions to state 

mortgage lending, loan servicing or debt collection licensing and regulatory requirements. We are licensed in all state 
jurisdictions, and for those activities, where we are required to be licensed and believe it is cost effective and appropriate 
to become licensed. Our failure to maintain any necessary licenses, comply with applicable licensing laws or satisfy the 
various requirements to maintain them over time could restrict our direct business activities, result in litigation or civil 
and other monetary penalties, or cause us to default under certain of our lending arrangements, any of which could 
materially and adversely impact our business, financial condition, liquidity, results of operations and ability to make 
distributions to our stockholders. 

We are also required to hold the Agency approvals in order to sell loans to the Agencies and service such loans 

on their behalf. Our failure to satisfy the various requirements necessary to maintain such Agency approvals over time 
would also restrict our business activities and could adversely impact our business. We are subject to periodic 
examinations by federal, state and Agency auditors and regulators, which can result in increases in our administrative 
costs, and we may be required to pay substantial penalties imposed by these regulators due to compliance errors, or we 
may lose our licenses. Negative publicity or fines and penalties incurred in one jurisdiction may cause investigations or 
other actions by regulators in other jurisdictions and could adversely impact our business. 

Our inability to meet certain net worth and liquidity requirements imposed by the Agencies could have a material 
adverse effect on our business, financial condition, liquidity and results of operation. 

We are subject to minimum financial eligibility requirements established by the Agencies. For example, on 

August 2022, the FHFA and Ginnie Mae announced enhanced minimum net capital and liquidity eligibility requirements 
for sellers, servicers and issuers. Most of the requirements became effective on or before December 31, 2023. The risk-
based capital requirements issued by Ginnie Mae will be effective on December 31, 2024.  These eligibility requirements 
align the minimum financial requirements for mortgage sellers/servicers and MBS issuers to do business with the 
Agencies. These minimum financial requirements include net worth, capital ratio and/or liquidity criteria in order to set a 
minimum level of capital needed to adequately absorb potential losses and a minimum amount of liquidity needed to 
service Agency loans and MBS and cover the associated financial obligations and risks. 

In order to meet these minimum financial requirements, we are required to maintain rather than spend or invest, 

cash and cash equivalents in amounts that may adversely affect our business, financial condition, liquidity, results of 
operations and ability to make distributions to our stockholders, and this could significantly impede us, as a non-bank 
mortgage lender, from growing our respective businesses and place us at a competitive disadvantage in relation to 
federally chartered banks and certain other financial institutions. To the extent that such minimum financial requirements 
are not met, the Agencies may suspend or terminate Agency approval or certain agreements with us, which could cause 

37 

 
 
 
 
us to cross default under financing arrangements and/or have a material adverse effect on our business, financial 
condition, liquidity, results of operations and ability to make distributions to our stockholders. 

The failure of PennyMac Loan Services, LLC to avail itself of an appropriate exemption from registration as an 
investment company under the Investment Company Act of 1940 could have a material and adverse effect on our 
business. 

We intend to operate so that we, and each of our subsidiaries, are not required to register as investment 
companies under the Investment Company Act of 1940, as amended (“Investment Company Act”). We believe that our 
subsidiary, PLS, qualifies for one or more exemptions provided in the Investment Company Act because of the historical 
and current composition of its assets and income; however, there can be no assurances that the composition of PLS’ 
assets and income will remain the same over time such that one or more exemptions will continue to be applicable. 

If PLS is required to register as an investment company, we would be required to comply with a variety of 
substantive requirements under the Investment Company Act that impose, among other things: limitations on capital 
structure; restrictions on specified investments; prohibitions on transactions with affiliates; compliance with reporting, 
record keeping, voting and proxy disclosure; and, other rules and regulations that would significantly increase our 
operating expenses. Further, if PLS was or is required to register as an investment company, PLS would be in breach of 
various representations and warranties contained in its credit and other agreements resulting in a default as to certain of 
our contracts and obligations. This could also subject us to civil or criminal actions or regulatory proceedings, or result 
in a court appointed receiver to take control of us and liquidate our business, any or all of which could have a material 
adverse effect on our business, financial condition, liquidity and results of operations.  

Related Party Risks 

We rely on PMT as a significant source of financing for, and revenue related to, our mortgage banking business, and 
the termination of, or material adverse change in, the terms of this relationship, or a material adverse change to PMT 
or its operations, could adversely affect our business, financial condition, liquidity and results of operations. 

PMT is the counterparty that currently acquires newly originated mortgage loans in connection with our 
correspondent production activities. A portion of our income is derived from a fulfillment fee earned in connection with 
PMT’s acquisition of conventional loans. We are able to conduct our correspondent production activities without having 
to incur the significant additional debt financing that would be required for us to purchase those loans from the 
originating lender. We also purchase all government - insured and some conventional loans from PMT at PMT’s cost plus 
a sourcing fee and fulfill these loans for our own account. We earn interest income and gains or losses during the holding 
period and upon the sale of these securities, and we retain the MSRs with respect to the loans. If this relationship with 
PMT is terminated by PMT or PMT reduces the volume of these loans that it acquires for any reason, we would have to 
acquire these loans from the correspondent sellers for our own account, something that we may be unable to do, or enter 
into another similar counterparty arrangement with a third party, which we may not be able to enter into on terms that 
are as favorable to us, or at all.  

The management agreement, the mortgage banking services agreement and certain of the other agreements that 
we have entered into with PMT contain cross - termination provisions that allow PMT to terminate one or more of those 
agreements under certain circumstances where another one of such agreements is terminated. Accordingly, the 
termination of this relationship with PMT, or a material change in the terms thereof that is adverse to us, would likely 
have a material adverse effect our business, financial condition, liquidity and results of operations. The terms of these 
agreements extend until June 30, 2025, subject to automatic renewal for additional 18-month periods, but any of the 
agreements may be terminated earlier under certain circumstances or otherwise non-renewed. If any agreement is 
terminated or non-renewed and not replaced by a new agreement, it would materially and adversely affect our ability to 
continue to execute our business plan. 

We expect that PMT will continue to qualify as a REIT for U.S. federal income tax purposes. However, it is 

possible that PMT may not meet the requirements for qualification as a REIT. If PMT were to lose its REIT status, 
corporate-level income taxes, would apply to all of PMT's taxable income at federal and state tax rates. Either of these 

38 

 
 
 
 
 
 
 
 
 
scenarios would potentially impair PMT’s financial position and its ability to raise capital, which could have a material 
adverse effect on our business, financial condition, liquidity and results of operations.  

A significant portion of our loan servicing operations are conducted pursuant to subservicing contracts with PMT, 
and any termination by PMT of these contracts, or a material change in the terms thereof that is adverse to us, would 
adversely affect our business, financial condition, liquidity and results of operations. 

PMT, as the owner of a substantial number of MSRs or mortgage loans that we subservice, may, under certain 

circumstances, terminate our subservicing contract with or without cause, in some instances with little notice and little to 
no compensation. Upon any such termination, it would be difficult to replace such a large volume of subservicing in a 
short period of time, or perhaps at all. Accordingly, we may not generate as much revenue from subservicing for other 
third parties. If we were to have our subservicing terminated by PMT, or if there was a change in the terms under which 
we perform subservicing for PMT that was material and adverse to us, this would have a material adverse effect on our 
business, financial condition, liquidity and results of operations. 

PMT has an exclusive right to acquire conventional conforming loans that are produced through our correspondent 
production activities, which may limit the revenues that we could otherwise earn in respect of those loans. 

Our mortgage banking services agreement with PMT requires PLS to provide fulfillment services for 
correspondent production activities exclusively to PMT as long as PMT has the legal and financial capacity to purchase 
correspondent loans. As a result, the revenue that we earn with respect to these loans will be limited to the fulfillment 
fees that we earn in connection with the production of these loans, which may be less than the revenues that we might 
otherwise be able to realize by acquiring these loans ourselves and selling them in the secondary loan market.  

Risks Related to Our Investment Management Segment 

We currently manage assets for a single client, the loss of which would significantly reduce our management and 
incentive fees and have a material adverse effect on our results of operations. 

Our management and incentive fees result from our management of PMT. The term of the management 
agreement that we have entered into with PMT, as amended, expires on June 30, 2025, subject to automatic renewal for 
additional 18-month periods, unless terminated earlier in accordance with the terms of the agreement.  In the event of a 
termination of one or more related party agreements by PMT in certain circumstances, we may be entitled to a 
termination fee under our management agreement. However, the termination of such management agreement and the 
loss of PMT as a client would significantly affect our investment management segment and negatively impact our 
management fees and incentive fees.  

The historical returns on the assets that we select and manage for PMT, and our resulting management and incentive 
fees, may not be indicative of future results. 

The historical returns of the assets that we manage should not be considered indicative of the future returns on 

those assets or future returns on other assets that we may select for investment by PMT. The investment performance 
that is achieved for the assets that we manage varies over time, and the nature and mix of assets we manage has changed 
significantly over the past several years. As a result, the change and variance in investment performance can be 
significant. For example, in fiscal years 2022 and 2023, we did not earn any performance incentive fees due to losses 
incurred by PMT during the associated performance measurement periods. Accordingly, the management and incentive 
fees that we have earned in the past based on those returns should not be considered indicative of the management or 
incentive fees that we may earn in the future from managing those same assets or from managing other assets for PMT.  

39 

 
 
 
 
 
 
 
 
 
Changes in regulations applicable to our investment management segment could materially and adversely affect our 
business, financial condition, liquidity and results of operations. 

The legislative and regulatory environment in which we operate is constantly evolving. New laws or 
regulations, or changes in the enforcement of existing laws or regulations, applicable to us and PMT, may adversely 
affect our business. Our ability to succeed in this environment will depend on our ability to monitor and comply with 
regulatory changes. Regulatory changes that will affect other market participants are likely to change the way in which 
we conduct business with our counterparties. The uncertainty regarding the continued implementation of laws and 
regulations and their impact on the investment management industry and us cannot be predicted with certainty and will 
continue to be a risk for our business. 

We may be adversely affected as a result of new or revised legislation or regulations imposed by the SEC, other 

U.S. or non - U.S. governmental regulatory authorities or self - regulatory organizations that supervise the financial 
markets. We also may be adversely affected by changes in the interpretation or enforcement of existing laws and rules 
by these governmental authorities and self - regulatory organizations, as well as by U.S. and non - U.S. courts. It is 
impossible to determine the extent of the impact of any new laws, regulations or initiatives that may be imposed on us or 
the markets in which we trade, or whether any of the proposals will become law. Compliance with any new laws or 
regulations could add to our compliance burden and costs and adversely affect the manner in which we conduct business, 
as well as our financial condition, liquidity and results of operations. 

Our failure to comply with the extensive amount of regulation applicable to our investment management segment 
could materially and adversely affect our business, financial condition, liquidity and results of operations. 

Our investment management segment is subject to extensive regulation in the United States. These regulations 

are designed primarily to ensure the integrity of the financial markets and to protect investors in any entity that we 
advise and are not designed to protect our stockholders. Consequently, these regulations may limit our activities. These 
requirements relate to, among other things, fiduciary duties to clients, marketing agreements, conflicts of interest, 
recordkeeping and reporting requirements, disclosure requirements, compliance procedures and general anti - fraud 
prohibitions. We are required to maintain an effective compliance program, and are subject to inspection and 
examinations by the SEC and state regulators. 

The failure by us or our service providers to comply with applicable laws or regulations, or our failure to design 

and successfully implement and administer our compliance program, could result in fines, suspensions of individual 
employees, limitations on engaging in other businesses and other sanctions, any of which could have a material adverse 
effect on our business, financial condition, liquidity and results of operations. Even if an investigation or proceeding did 
not result in a fine or sanction or the fine or sanction imposed against us or our employees by a regulator were small in 
monetary amount, the adverse publicity relating to an investigation, proceeding or imposition of these fines or sanctions 
could harm our reputation. 

We may encounter conflicts of interest in trying to appropriately allocate our time and services between activities for 
our own account and for PMT, or in trying to appropriately allocate investment opportunities among ourselves and 
for PMT. 

Pursuant to our management agreement with PMT, we are obligated to provide PMT with the services of our 

senior management team, and the members of that team are required to devote such time as is necessary and appropriate, 
commensurate with the level of activity of PMT. The members of our senior management team may have conflicts in 
allocating their time and services between our operations and the activities of PMT and any other entities or accounts 
that we may manage in the future. 

In addition, we and the other entities or accounts that we may manage may participate in some of PMT’s 

investment strategies now or in the future and may involve or later result in potential conflicts between our interests and 
those of PMT or such other entities. Any such perceived or actual conflicts of interest could damage our reputation and 
materially and adversely affect our business, financial condition, liquidity and results of operations. 

40 

 
 
 
 
 
 
 
 
 
 
 
Risks Related to Our Organizational Structure 

HC Partners may be able to significantly influence the outcome of votes of our common stock, or exercise certain 
other rights pursuant to a stockholder agreement we have entered into with it, and its interests may differ from those 
of our other public stockholders. 

HC Partners, our largest stockholder, has the right under a stockholder agreement to nominate up to two 

individuals for election to our board of directors depending on the percentage of the voting power of our outstanding 
shares common stock that it holds, and we are obligated to use our best efforts to cause the election of those director 
nominees. In addition, the HC Partners’ stockholder agreement requires that we obtain their consent with respect to 
amendments to our certificate of incorporation or bylaws. As a result, HC Partners may be able to significantly influence 
our management and affairs. In addition, as a result of the size of its individual equity holding it may be able to 
significantly influence the outcome of all matters requiring stockholder approval, including mergers and other material 
transactions, and may be able to cause or prevent a change in the composition of our board of directors or a change in 
control of our Company that could deprive our other public stockholders of an opportunity to receive a premium for their 
common stock as part of a sale of our company and might ultimately affect the market price of our common stock. 

We have not established a minimum dividend payment level and no assurance can be given that we will be able to 
make dividends to our stockholders in the future at current levels or at all. 

We have not established a minimum dividend payment level, and our ability to pay dividends to our 

stockholders may be materially and adversely affected by the risk factors discussed in our SEC periodic reports. 
Although we paid, and anticipate continuing to pay, quarterly dividends to our stockholders, our board of directors has 
the sole discretion to determine the timing, form and amount of any future dividends to our stockholders, and such 
determination will depend upon, among other factors, our historical and projected results of operations, financial 
condition, cash flows and liquidity, capital requirements and other expense obligations, debt covenants, contractual legal, 
tax, regulatory and other restrictions and such other factors as our board of directors may deem relevant from time to 
time. As a result, no assurance can be given that we will be able to continue to pay dividends to our stockholders in the 
future or that the level of any future dividends will achieve a market yield or increase or even be maintained over time, 
any of which could materially and adversely affect the market price of our common stock. 

Anti - takeover provisions in our charter documents and Delaware law might discourage or delay acquisition attempts 
for us that other stockholders might consider favorable. 

Our certificate of incorporation and bylaws contain provisions that may make the acquisition of our company 

more difficult without the approval of our board of directors. Among other things, these provisions: 

• 

• 

• 

• 

• 

authorize the issuance of undesignated preferred stock, the terms of which may be established and the 
shares of which may be issued without stockholder approval; 
prohibit stockholder action by written consent unless the matter as to which action is being taken has been 
approved by our board of directors; 
provide that our board of directors is expressly authorized to make, alter, or repeal our bylaws (provided 
that, if that action adversely affects HC Partners when that entity, together with its affiliates, holds at least 
5% of the voting power of our outstanding shares of capital stock, our stockholder agreements provide that 
such action must be approved by that entity); 
establish advance notice requirements for nominations for elections to our board or for proposing matters 
that can be acted upon by stockholders at stockholder meetings; and 
prevent a sale of substantially all of our assets or completion of a merger or other business combination that 
constitutes a change of control without the approval of a majority of our independent directors. 

41 

 
 
 
 
 
 
 
These and other provisions under Delaware law could discourage, delay or prevent a transaction involving a 
change in control of our company or negatively affect the trading price of our common stock. These provisions could 
also discourage proxy contests and make it more difficult for you and other stockholders to elect directors of and take 
other corporate actions. 

Our bylaws include an exclusive forum provision that could limit our stockholders’ ability to obtain a judicial forum 
viewed by the stockholders as more favorable for disputes with us or our directors, officers or other employees. 

Our bylaws provide that the state or federal court located within the State of Delaware is the exclusive forum 
for any derivative action or proceeding brought on our behalf; any action asserting a claim of breach of fiduciary duty; 
any action asserting a claim against us arising pursuant to the Delaware General Corporation Law, our certificate of 
incorporation or our bylaws; or any action asserting a claim against us that is governed by the internal affairs doctrine. 
This exclusive forum provision may limit a stockholder’s ability to bring a claim in a judicial forum that it finds 
favorable for disputes with us or our directors, officers or other associates, which may discourage such lawsuits against 
us and our directors, officers and other employees. Alternatively, if a court were to find the exclusive forum provision 
contained in our bylaws to be inapplicable or unenforceable in an action, we may incur additional costs associated with 
resolving such action in other jurisdictions, which could adversely affect our business, financial condition, liquidity and 
results of operations. 

Ownership of Our Common Stock 

The market price and trading volume of our common stock may be volatile, which could result in rapid and 
substantial losses for our stockholders. 

The market price and trading volume of our common stock has fluctuated significantly in the past and may be 

highly volatile in the future and could be subject to wide fluctuations. In addition, the trading volume in our common 
stock may fluctuate and cause significant price variations to occur. Further, if the market price of our common stock 
declines significantly, you may be unable to resell your shares at or above your purchase price, if at all. Some of the 
factors that could negatively affect the market price or trading volume of our common stock include: 

• 

• 

• 

• 
• 
• 

• 

variations in our actual and anticipated financial and operating results and those expected by investors and 
analysts; 
changes in the manner that investors and securities analysts who provide research to the marketplace on us 
analyze the value of our common stock and similar companies; 
changes in recommendations or in estimated financial results published by securities analysts who provide 
research to the marketplace on us, our competitors or our industry; 
litigation and governmental investigations; 
increases in market interest rates that may lead purchasers of our shares to demand a higher yield; 
announcements by us or our competitors of significant contracts, acquisitions, dispositions, strategic 
relationships, joint ventures or capital commitments; and 
general market, political and economic conditions, including any such conditions and local conditions in 
the markets in which our customers are located. 

These broad market and industry factors may decrease the market price and trading volume of our common 

stock, regardless of our actual operating performance.  

42 

 
 
 
 
 
 
 
The market price of our common stock could be negatively affected by sales of substantial amounts of our common 
stock into the public trading market. 

We were founded in 2008 by members of our executive leadership team and strategic investors, including HC 

Partners, our largest stockholder. Sales of substantial numbers of shares of our common stock into the public trading 
market by HC Partners, or the perception that such sales could occur, could adversely affect the market price of our 
common stock and impede our ability to raise capital through the issuance of additional common stock or other equity 
securities. 

The future issuance of additional common stock in connection with our incentive plans, acquisitions or otherwise will 
dilute all other stockholdings. 

As of December 31, 2023, we have an aggregate of 4.9 million shares of common stock authorized and 

remaining available for future issuance under our 2022 Equity Incentive Plan. We may issue all of these shares of 
common stock without any action or approval by our stockholders, subject to certain exceptions. Any common stock 
issued in connection with our equity incentive plans or future acquisitions would dilute the percentage ownership held by 
investors who purchase our common stock. 

Future offerings of debt or equity securities by us may adversely affect the market price of our common stock. 

In the future, we may attempt to obtain financing or further increase our capital resources by issuing additional 
shares of our common stock or offering debt or other equity securities, including commercial paper, medium  - term notes, 
senior or subordinated notes, convertible debt securities or shares of preferred stock. The issuance of additional shares of 
our common stock or other equity securities or securities convertible into equity may dilute the economic and voting 
rights of our existing stockholders or reduce the market price of our common stock or both. Upon liquidation, holders of 
such debt securities and preferred stock, if issued, and lenders with respect to other borrowings would receive a 
distribution of our available assets prior to the holders of our common stock. Debt securities convertible into equity 
could be subject to adjustments in the conversion ratio pursuant to which certain events may increase the number of 
equity securities issuable upon conversion. Preferred stock, if issued, could have a preference with respect to liquidating 
distributions or a preference with respect to dividend payments that could limit our ability to pay dividends to the holders 
of our common stock. Any issuance of securities in future offerings may reduce the market price of our common stock 
and dilute existing stockholders’ interests in us.  

General Risks  

Our risk management efforts may not be effective.  

We could incur substantial losses and our business operations could be disrupted if we are unable to effectively 

identify, manage, monitor, and mitigate financial risks, such as credit risk, interest rate risk, prepayment risk, liquidity 
risk, climate risk and other market-related risks, as well as operational and legal risks related to our business, assets, and 
liabilities. We also are subject to various laws, regulations and rules that are not industry specific, including employment 
laws related to employee hiring and termination practices, health and safety laws, environmental laws and other federal, 
state and local laws, regulations and rules in the jurisdictions in which we operate. Our risk management policies, 
procedures, and techniques may not be sufficient to identify all of the risks to which we are exposed, mitigate the risks 
we have identified, or identify additional risks to which we may become subject in the future. Our risk management 
framework is designed to identify, monitor and mitigate risks that could have a negative impact on our financial 
condition or reputation. This framework includes divisions or groups dedicated to enterprise risk management, credit 
risk, climate risk, corporate sustainability, information security, disaster recovery and other information technology-
related risks, business continuity, legal and compliance, compensation structures and other human resources matters, 
vendor management and internal audit, among others. Expansion of our business activities may also result in our being 
exposed to risks to which we have not previously been exposed or may increase our exposure to certain types of risks, 
and we may not effectively identify, manage, monitor, and mitigate these risks as our business activities change or 
increase. 

43 

 
 
 
 
 
 
 
Initiating new business activities, developing new products or significantly expanding existing business activities may 
expose us to new risks and increase our cost of doing business. 

Initiating new business activities, developing new products, or significantly expanding existing business 

activities, such as our closed-end second lien mortgage loan product, may expose us to new risks and regulatory 
compliance requirements. For example, our closed-end second lien mortgage loans may result in a higher risk of loss 
than other loans since our second lien is subordinated to more senior secured loan claims. A closed-end second lien 
mortgage loan is offered to certain borrowers secured by a second lien on the mortgaged property subordinated to the 
rights of the first lien mortgage holder as well as other potential senior liens (such as mechanics liens, tax liens, HOA 
liens, municipal liens and other similar liens and assessments). Due to the priority of the more senior secured claims, the 
second lien holder may not be able to control the timing, method or procedure of any foreclosure action relating to the 
closed-end second mortgage loan. In addition, information about the other secured borrowers on the closed-end second 
mortgage loan may be inaccurate, unavailable or incomplete. Furthermore, any foreclosure or similar proceeds will only 
be available to satisfy the outstanding balance of a second lien mortgage loan to the extent that the claim of the holders 
of the first lien and other senior liens have been satisfied in full, including any foreclosure costs. 

 We cannot be certain that we will be able to manage these risks and compliance requirements effectively. 

Furthermore, our efforts may not succeed, and any revenues we earn from any new or expanded business initiative may 
not be sufficient to offset the initial and ongoing costs of that initiative, which would result in a loss with respect to that 
initiative.  

We could be harmed by misconduct or fraud that is difficult to detect. 

We are exposed to risks relating to misconduct by our employees, contractors we use, or other third parties with 

whom we have relationships. For example, our employees could execute unauthorized transactions, use our assets 
improperly or without authorization, perform improper activities, use confidential information for improper purposes, or 
misrecord or otherwise try to hide improper activities from us. This type of misconduct could also relate to assets we 
manage for others through our investment advisory subsidiary, and can be difficult to detect. If not prevented or 
detected, misconduct by employees, contractors, or others could result in losses, claims or enforcement actions against 
us, or could seriously harm our reputation. Our controls may not be effective in detecting this type of activity. 

If we fail to maintain an effective system of internal controls, we may not be able to accurately determine our 
financial results or prevent fraud. As a result, our stockholders could lose confidence in our financial results, which 
could harm our business and the market value of our common stock. 

Effective internal controls are necessary for us to provide reliable financial reports and effectively prevent 

fraud. We may in the future discover areas of our internal controls that need improvement. Section 404 of the 
Sarbanes - Oxley Act of 2002 (the “Sarbanes - Oxley Act”) requires that we evaluate and report on our internal control 
over financial reporting. We cannot be certain that we will be successful in maintaining adequate control over our 
financial reporting and financial processes. Section 404(b) of the Sarbanes-Oxley Act requires our auditors to formally 
attest to and report on the effectiveness of our internal control over financial reporting.   

If we cannot maintain effective internal control over financial reporting, or our independent registered public 

accounting firm cannot provide an unqualified attestation report on the effectiveness of our internal control over 
financial reporting, investor confidence and, in turn, the market price of our common stock could decrease. If we or our 
independent auditors discover a material weakness, the disclosure of that fact, even if quickly remedied, could result in 
an event of default under one or more of our lending arrangements and/or reduce the market value of shares of our 
common stock. Additionally, the existence of any material weakness or significant deficiency could require management 
to devote significant time and incur significant expense to remediate any such material weakness or significant 
deficiency, and management may not be able to remediate any such material weakness or significant deficiency in a 
timely manner, or at all. Accordingly, our failure to maintain effective internal control over financial reporting could 
result in misstatements of our financial results or restatements of our financial statements or otherwise have a material 
adverse effect on our business, financial condition, liquidity and results of operations. 

44 

 
 
 
 
 
 
 
We operate in a highly competitive market and decreased margins resulting from increased competition or our 
inability to compete successfully could adversely affect our business, financial condition, liquidity and results of 
operations. 

We operate in a highly competitive industry that could become even more competitive as a result of economic, 

legislative, regulatory and technological changes. With respect to mortgage loan production, we face competition in such 
areas as mortgage loan offerings, rates, fees and customer service. With respect to servicing, we face competition in 
areas such as fees, cost to service and service levels, including our performance in reducing delinquencies and entering 
into successful modifications. 

Financial institutions and non-bank mortgage lenders and servicers are increasingly competitive in the 

origination or acquisition of newly originated mortgage loans and the servicing of mortgage loans. Many of these 
institutions have significantly greater resources and access to capital and financing arrangements than we do, which may 
give them the benefit of a lower cost of funds. Additionally, our existing and potential competitors may decide to modify 
their business models to compete more directly with our loan production and servicing models.  

As new and established competitors compete for market share, our mortgage banking businesses may generate 
lower volumes and/or profit margins. If our loan production volumes and profit margins significantly decrease, then our 
business, financial condition, liquidity and results of operations could be materially and adversely affected. 

Our future success depends on our ability to continue to hire, integrate, develop and retain highly qualified 

personnel. Any talent acquisition and retention challenges could reduce our operating efficiency, increase our costs of 
operations and harm our overall financial condition. We could face these additional challenges if competition for 
qualified personnel intensifies or the pool of qualified candidates becomes more limited. Additionally, we invest heavily 
in training our personnel, which increases their value to competitors who may seek to recruit them. If we are unable to 
attract and retain qualified personnel, we may not be able to take advantage of future business opportunities and this 
could materially affect our business, financial condition and results of operations. 

The financial services industry is undergoing rapid technological changes, with frequent introductions of new 

technology-driven products and services. We may not be able to effectively implement new technology-driven products 
and services as quickly as competitors or be successful in marketing these products and services to our clients.  In 
addition, technological advances and heightened e - commerce activities have increased consumers’ access to products 
and services. This has intensified competition among banks and non  - banks in offering and servicing mortgage loans. To 
the extent we are unable to keep pace with technological advances, we may be unable to compete successfully in our 
mortgage banking businesses and this could materially and adversely affect our business, financial condition, liquidity 
and results of operations. 

Item 1B.  Unresolved Staff Comments 

None. 

45 

 
 
 
 
 
 
 
 
Item 1C. Cybersecurity 

Cybersecurity Program 

Our cybersecurity and related controls, policies and procedures (“Cybersecurity Program”) are critical business 
functions protecting our enterprise information systems, data and business operations from external and internal threats. 
The Cybersecurity Program prioritizes detection, analysis, response and prevention to known, anticipated or unexpected 
cybersecurity threats, with regular internal and third-party assessments and enterprise risk management governance 
reviews. The Cybersecurity Program is informed by the National Institute of Standards and Technology’s (“NIST”) 
cybersecurity framework standard and is integrated into our overall enterprise risk management framework, along with 
our compliance requirements under federal and state cybersecurity and related regulations. 

We have not identified any risks from cybersecurity threats, including as a result of any previous cybersecurity 
incidents, that have materially affected, or are reasonably likely to materially affect, us, including our business strategy, 
results of operations or financial condition. Our Risk Factors include further detail about our material cybersecurity 
risks. 

Our Chief Information Officer (“CIO”) and Chief Information Security Officer (“CISO”) each have over 24 

years of information system experience and are primarily responsible for implementing the Cybersecurity Program and 
managing our information security personnel and consultants. The CIO has served in a variety of information technology 
leadership positions in the finance industry and holds a B.S. in Electrical Engineering. The CISO served in a variety of 
cybersecurity operations, cybersecurity architecture, and critical infrastructure cybersecurity enhancement programs in 
the finance industry, the utility industry and in government and holds a B.S.in Management Information Systems and 
Decision Sciences. 

The Cybersecurity Program, which is integrated into our enterprise risk management framework, assesses, 

identifies and protects our enterprise information systems, data and business operations from various security threats and 
contains the following elements: 

• 

Information Security Risk Assessment - Conducting internal and external risk and control assessment, 
quality control and assurance testing. 

• 

Identity and Access Management - Managing enterprise identity and access control systems. 

•  Security Architecture - Managing security architecture, including secure code deployment standards, 

architecture security reviews, and cybersecurity advisory support. 

•  Security Engineering - Designing, implementing and operating security technologies, including but not 

limited to malware protections, security event and incident management, data loss prevention, and phishing 
defenses. 

•  Security Operations - Ensuring continuous operational coverage of security events and alerts, maintaining 
and executing processes for triage, containment, investigation and escalation/communication and threat 
intelligence. 

•  Attack Surface Management - Managing vulnerability and patch management, network penetration testing, 
application security testing and exercises, including cyber-attack simulations and tabletop exercises with 
senior management to detect control gaps.  

•  Third-Party Assessments - Coordinating, reviewing and analyzing third-party providers’ assessments of the 

Cybersecurity Program. Internal Audit may also perform a periodic cybersecurity program audit that may 
be supported by external consulting firms. 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
•  Third-Party Service Provider Reviews – Identifying and reviewing material risks from cybersecurity threats 

associated with certain third-party service providers. 

Cybersecurity Monitoring and Incident Reporting  

We continuously monitor our enterprise information systems and user activity to detect anomalous activity and 
identify potential security related incidents. Our cybersecurity monitoring and incident reporting program is informed by 
NIST guidelines and is internally and externally monitored. When a potential cybersecurity incident is detected, we 
gather the necessary information to classify the incident by type and severity and activate containment plans and 
response teams depending on the nature of the incident. Cybersecurity incidents that may impact enterprise business 
operations, compromise critical systems or result in unauthorized access to critical data will be escalated to the CISO and 
an internal incident response team comprised of senior IT, business operations and compliance personnel to coordinate 
any internal and external responses. The CISO and the internal incident team will also elevate any material cybersecurity 
incidents or unauthorized occurrences that jeopardize the confidentiality, integrity or availability of enterprise 
information to senior management and the board of directors.  

Enterprise Risk Management Framework and Governance 

The Cybersecurity Program is integrated with our enterprise risk management framework and is primarily 

managed by the CIO, the CISO, and other information security personnel and consultants, and is overseen by risk 
management, internal audit, senior management and the board of directors to ensure the confidentiality, integrity and 
availability of the Company’s enterprise information systems, data and business operations. The Cybersecurity Program 
utilizes specialized third-party cybersecurity service providers to periodically perform penetration testing across certain 
internet-facing and business critical applications as well as external and internal network penetration tests.  

Our Enterprise Risk Management unit separately provides independent oversight and monitoring of the 

Cybersecurity Program through periodic quality control testing and regulatory compliance verification of the 
Cybersecurity Program’s controls. Our Internal Audit unit is an independent corporate function reporting to the board of 
directors’ Audit Committee that also reviews the effectiveness of the Cybersecurity Program and whether it is effectively 
integrated into our overall enterprise risk management framework. Additionally, our Enterprise Risk Management and 
Internal Audit units may from time to time separately engage consulting services to perform independent cybersecurity 
controls audits and provide expert guidance.  

Board of Directors Oversight 

The board of directors oversees our cybersecurity risks by periodically evaluating cybersecurity reports from 

senior management, including the CIO and CISO, as well as reports from the board committees and third-party 
consultants. The Risk Committee oversees our enterprise risk management framework including risks associated with 
data security, cybersecurity, IT infrastructure, and data privacy.  The Audit Committee oversees the internal and external 
auditors’ review of our cybersecurity risks. 

Management Oversight 

Senior management’s Technology Committee, includes the CIO, the CISO and other senior executives who 
oversee the Company’s enterprise IT infrastructure and ensures that our enterprise information systems are protected 
from internal and external cybersecurity threats by monitoring cybersecurity controls, risk assessments and information 
system reports. The Technology Committee, the CIO and the CISO periodically provide cybersecurity reports about our 
Cybersecurity Program to senior management’s Executive Committee and the board of directors and its Risk Committee. 

47 

 
 
 
 
 
 
 
 
 
Item 2.  Properties 

As of December 31, 2023, we have approximately 15 leased facilities in various locations throughout the 
United States. Our principal executive offices are located at 3043 & 3059 Townsgate Road, Westlake Village, California 
91361 and total approximately 66,000 of leased square feet. Our business segment operations and support offices are 
primarily in the following locations in the United States: 

•  Our servicing segment is primarily located in California, Texas and Nevada. 
•  Our production segment is primarily located in California, Texas, Florida, Arizona, Missouri and North 

Carolina. We maintain loan production centers in California, Tennessee, Minnesota and Hawaii. 
•  Our investment management segment and corporate operations are primarily located in California. 

We believe that our current facilities are sufficient for the operation of our business. We periodically review our 
space requirements and we look to expand into new facilities if necessary or consolidate and exit facilities we no longer 
need, as and when appropriate. 

The financial commitments of our leases are disclosed in Note 12— Leases to our consolidated financial 

statements included in Item 8 of this Report. 

Item 3.  Legal Proceedings 

From time to time, we may be involved in various legal and regulatory proceedings, lawsuits and other claims 

arising in the ordinary course of business. The amount, if any, of ultimate liability with respect to such matters cannot be 
determined, but despite the inherent uncertainties of litigation, we currently believe that the ultimate disposition of any 
such pending proceedings and exposure will not have, individually or taken together, a material adverse effect on our 
financial condition, results of operations, or cash flows. See Note 18 — Commitments and Contingencies, to the financial 
statements contained in this Report for a discussion of legal proceedings that are incorporated by reference into this 
Item 3.  

Item 4.  Mine Safety Disclosures 

Not applicable. 

PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities 

Our shares of common stock are listed on the New York Stock Exchange (Symbol: PFSI). As of 

February 16, 2024, our shares of common stock were held by 23 holders of record.  

Our dividend level is reviewed each quarter and determined based on a number of factors, including, among 

other things, our earnings, our financial condition, growth outlook, the capital required to support ongoing growth 
opportunities and compliance with other internal and external requirements. Payments of dividends are subject to 
approval by our board of directors. Our ability to pay dividends may be adversely affected for the reasons described in 
Item 1A of this Report in the section entitled Risk Factors.  

48 

 
 
 
 
 
 
 
 
 
 
 
 
Unregistered Sales of Equity Securities and Use of Proceeds 

There were no sales of unregistered equity securities during the year ended December 31, 2023. 

Stock Repurchase Program 

Total number 
of shares 
purchased 

Average price 
paid per share 

Total number of  
shares purchased 
as part of publicly 
 announced plans  
or program (1) 

Approximate dollar 
value of shares that 
may yet be 
purchased under 
 the plans  
or program (1) 

October 1, 2023 – October 31, 2023 
November 1, 2023 – November 30, 2023  
December 1, 2023 – December 31, 2023  

Total 

 —   $ 
 —   $ 
 —   $ 
 $ 
 — 

 —  
 —  
 —  
 — 

 —   $ 
 —   $ 
 —   $ 
 —   $ 

 212,338,815 
 212,338,815 
 212,338,815 
 212,338,815 

(1)  In August 2021, our board of directors approved an increase to our common stock repurchase program from 

$1 billion to $2 billion. The stock repurchase program does not require us to purchase a specific number of shares, 
and the timing and amount of any shares repurchased are based on market conditions and other factors, including 
price, regulatory requirements and capital availability. Stock repurchases may be effected through negotiated 
transactions or open market purchases, including pursuant to a trading plan implemented pursuant to Rule 10b5-1 of 
the Exchange Act. The stock repurchase program does not have an expiration date but may be suspended, modified 
or discontinued at any time without prior notice. We did not repurchase our common stock during the quarter ended 
December 31, 2023. 

Item 6.  Reserved 

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 

The following discussion and analysis of our financial condition and results of operations should be read 

together with our consolidated financial statements and related notes appearing elsewhere in this Report. The following 
discussion and analysis contains forward-looking statements that involve risks and uncertainties. When reviewing the 
discussion below, you should keep in mind the substantial risks and uncertainties that could impact our business. In 
particular, we encourage you to review the risks and uncertainties described in the section titled “Risk Factors” 
included elsewhere in this Report. These risks and uncertainties could cause actual results to differ materially from 
those projected in forward-looking statements contained in this report or implied by past results and trends. 

Critical Accounting Policies 

Preparation of financial statements in compliance with accounting principles generally accepted in the United 

States (“GAAP”) requires us to make estimates that affect the reported amounts of assets and liabilities and the 
disclosure of contingent assets and liabilities at the date of the financial statements, and revenues and expenses during 
the reporting period. Certain of these estimates significantly influence the portrayal of our financial condition and 
results, and they require us to make difficult, subjective or complex judgments. Our critical accounting policies primarily 
relate to our fair value estimates. 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
     
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
Fair Value 

We group assets measured at or based on fair value in three levels based on the markets in which the assets are 

traded and the observability of the inputs used to determine fair value. These levels are: 

Level/Description 

December 31, 2023 

Percentage of 

Carrying value of  
assets 
(in thousands) 

Total assets 

Total 
stockholders' 
equity 

1: Prices determined using quoted prices in active markets for 

identical assets or liabilities.  

  $ 

 88,608  

0%  

3%  

2: Prices determined using other significant observable inputs. 
Observable inputs are inputs that other market participants 
would use in pricing an asset or liability and are developed 
based on market data obtained from sources independent of us.     

3: Prices determined using significant unobservable inputs. 

 3,953,674  

21%  

112%  

Unobservable inputs reflect our judgements about the factors 
that market participants use in pricing an asset or liability, and 
are based on the best information available in the 
circumstances.  

Total assets measured at or based on fair value (1) 
Total assets 
Total stockholders' equity 

 7,683,207  
 11,725,489  
 18,844,563  
 3,538,603  

  $ 
  $ 
  $ 

41%  
62%  

217%  
331%  

(1)  Includes assets measured on both a recurring and nonrecurring basis based on the accounting principles applicable 

to the specific asset and whether we have elected to carry the asset at its fair value. 

At December 31, 2023, $11.7 billion or 62% of our total assets were carried at fair value on a recurring basis 

and $15.0 million (real estate acquired in settlement of loans (“REO”)), were carried based on fair value on a non-
recurring basis when fair value indicates evidence of impairment of individual properties.  

Changes in fair value of our holdings of assets carried at fair value have significant effects on our financial 

position and results of operations. As summarized above, changes in fair values of “Level 1” and “Level 2” fair value 
assets are determinable with reference to direct quotes in active markets on the measurement date in the case of 
“Level 1” fair value assets, or reference to publicly available pricing inputs (such as reference interest rates and credit 
spreads and prices of similar assets) in the case of “Level 2” fair value assets. 

$7.7 billion or 41% of our total assets are measured using “Level 3” fair value inputs – significant inputs where 

there is difficulty observing the inputs used by market participants to establish fair value. Different approaches to 
valuing those assets or changes in inputs to measurement of these assets can have a significant effect on the amounts 
reported for these items including their reported balances and their effects on our income.  

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
 
 
 
 
   
    
 
 
   
 
 
 
 
 
 
During the three years ended December 31, 2023, we recognized significant changes in the fair value of our 

holdings of “Level 3” fair value assets and liabilities as shown below: 

Year ended  

Interest  
rate lock 

December 31,     commitments 

  Loans held 
for sale at 
fair value 

  Mortgage 
servicing 
rights (1) 

Excess  
servicing 
spread financing 

  Mortgage 
servicing 
liabilities (1) 

Total 

Pre-tax 
Income 

2023 
2022 
2021 

  $ 
  $ 
  $ 

 130,424   
 (624,905)  
 489,547   

(positive (negative) effects on net revenues in thousands) 
 68,773   
 (66,639)  
 285,501   

 56,757   
 877,324   
 (136,350)  

 —   
 —   
 (1,037)  

 50    $ 
 347    $ 
 68,020    $ 

 256,004    $ 
 186,127    $ 
 705,681    $ 

 183,631 
 665,247 
 1,359,183 

(1)  Excludes changes in fair value attributable to realization of cash flows. 

The changes above primarily reflect changes attributable to our observations of changes in the markets for those 

assets and liabilities as opposed to changes in accounting policies or approaches to the valuation of those instruments. 

As a result of the difficulty in observing certain significant valuation inputs affecting our “Level 3” fair value 

assets and liabilities, we are required to make judgments regarding these items’ fair values. Different persons in 
possession of the same facts may reasonably arrive at different conclusions as to the inputs to be applied in valuing these 
assets and liabilities and their fair values. Such differences may result in significantly different fair value measurements. 
Likewise, due to the general illiquidity of some of these assets, subsequent transactions may be at values significantly 
different from those reported. 

Because the fair value of “Level 3” fair value assets and liabilities are difficult to estimate, our valuation 

process includes performance of these items’ fair value estimation by specialized staff with significant senior 
management oversight. We have assigned the responsibility for estimating the fair values of non-interest rate lock 
commitment (“IRLC”) “Level 3” fair value assets and liabilities to our capital markets valuation staff, which is 
responsible for valuing and monitoring these items and maintenance of our valuation policies and procedures for non- 
IRLC assets and liabilities. The capital markets valuation staff submits the results of its valuations to our senior 
management valuation committee, which oversees the valuations. Our senior management valuation committee includes 
the Company’s chief financial, risk, and capital markets officers as well as other senior members of the Company’s 
finance, capital markets and risk management staff. 

The fair value of our IRLCs is developed by our capital markets risk management staff and is reviewed by our 

capital markets operations group. 

Following is a discussion of our approach to measuring the balance sheet items that are most affected by 

“Level 3” fair value estimates. 

Interest Rate Lock Commitments  

Our net gains on loans held for sale include our estimates of the gains or losses we expect to realize upon the 

sale of loans we have contractually committed to fund or purchase but have not yet funded, purchased or sold. We 
recognize a substantial portion of our net gains on loans held for sale at fair value before we fund or purchase the loans 
as the result of these commitments. We call these commitments IRLCs. We recognize the fair value of IRLCs at the time 
we make the commitment to the correspondent seller, broker or loan applicant and adjust the fair value of such IRLCs as 
the loan approaches the point of funding or purchase or the prospective transaction is canceled.  

We carry IRLCs as either Derivative assets or Derivative liabilities on our consolidated balance sheet. The fair 

value of an IRLC is transferred to Loans held for sale at fair value when the loan is funded or purchased.  

An active, observable market for IRLCs does not exist. Therefore, we measure the fair value of IRLCs using 

methods we believe that market participants use in pricing IRLCs. We estimate the fair value of IRLCs based on 
observable Agency MBS prices, our estimates of the fair value of the MSRs we expect to receive in the sale of the loans 
and the probability that we will fund or purchase the loans (the “pull-through rate”).  

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pull-through rates and MSR fair values are based on our estimates as these inputs are difficult to observe in the 
marketplace. Market interest rates and our estimate of the probability that a loan will be funded are updated as the loans 
move through the funding or purchase process and as market interest rates change and these updates may result in 
significant changes in our estimates of the fair value of the IRLCs. Such changes are reflected in the change in fair value 
of IRLCs which is a component of our Net gains on loans held for sale at fair value in the period of the change. The 
financial effects of changes in these inputs are generally inversely correlated. Increasing interest rates have a positive 
effect on the fair value of the MSR component of IRLC fair value but increase the pull-through rate for the loan principal 
and interest payment cash flow component, which decreases in fair value. 

A shift in our assessment of an input to the valuation of IRLCs can have a significant effect on the amount of 

Net gains on loans held for sale at fair value for the period. We believe that the most significant “Level 3” fair value 
input to the measurement of IRLCs is the pull-through rate. At December 31, 2023, we held $89.6 million of net IRLC 
assets at fair value. Following is a quantitative summary of the effect of changes in the pull-through rate input on the fair 
value of IRLCs at December 31, 2023: 

Change in input (1) 

Effect on fair value of IRLC of a change in pull-through rate (2) 
(in thousands) 

 (20) %      $ 
 (10) %      $ 
 (5) %      $ 
 5 %      $ 
 10 %      $ 
 20 %      $ 

 (21,086) 
 (10,540) 
 (5,266) 
 3,822 
 7,162 
 13,541 

(1)  The upward shift in input amount on a per-loan basis is limited to the amount of shift required to reach 

a 100% pull-through rate. 

(2)  This analysis holds constant all of the other inputs to show an estimate of the effect on fair value of a 
change in the pull-through rate. We expect that in a market shock event, multiple inputs would be 
affected and the effects of these changes may compound or counteract each other. Therefore this 
analysis is not a projection of the effects of a shock event or a change in our estimate of an input and 
should not be relied upon as an earnings projection.  

Loans Held for Sale 

We carry loans at their fair values. We recognize changes in the fair value of loans in current period income as a 
component of Net gains on loans held for sale at fair value. How we estimate the fair value of loans is based on whether 
the loans are saleable into active markets with observable fair value inputs.  

•  We categorize loans that are saleable into active markets as “Level 2” fair value assets. We estimate the fair 

value of such loans using their quoted market price or market price equivalent. At December 31, 2023, we 
held $3.9 billion of such loans.  

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•  We categorize loans that are not saleable into active markets as “Level 3” fair value assets. “Level 3” fair 

value loans arise primarily from the following sources: 

−  We may purchase certain delinquent government guaranteed or insured loans from Ginnie Mae 

guaranteed securitizations included in our loan servicing portfolio. Our right to purchase such loans 
arises as the result of the loan being at least three months delinquent when we buy the loan. Our ability 
to purchase delinquent loans provides us with an alternative to our obligation to continue advancing 
principal and interest at the coupon rate of the related Ginnie Mae security. Such repurchased loans are 
referred to as early buyout (“EBO”) loans and may be resold to investors and thereafter may be 
repurchased to the extent eligible for resale into a new Ginnie Mae guaranteed security. Such 
eligibility occurs when a repurchased loan either becomes current through completion of a 
modification of its terms or otherwise after three months of timely payments and when the issuance 
date of the new security into which the loan is placed is at least 120 days after the date the loan was 
last delinquent. At December 31, 2023, we held $146.6 million at fair value of such loans. 

−  Certain of our loans may become non-saleable into active markets due to our identification of one or 
more defects or we may repurchase defective loans subject to representations and warranties. At 
December 31 2023, we held $10.0 million at fair value of such loans. 

−  The closed-end second lien mortgage loans we produce do not have an active market with observable 

inputs that are significant to the estimation of their fair value. At December 31, 2023, we held 
$322.0 million at fair value of such loans. 

We use a discounted cash flow model to estimate the fair value of “Level 3” fair value loans. The significant 

unobservable inputs used in the fair value measurement of our “Level 3” fair value loans held for sale are discount rates, 
home price projections and prepayment speeds. Significant changes in any of those inputs in isolation could result in a 
significant change to the loans’ fair value measurements.  

Mortgage Servicing Rights and Mortgage Servicing Liabilities 

MSRs and MSLs represent the fair value assigned to contracts that obligate us to service the mortgage loans on 

behalf of the owners of the mortgage loans in exchange for servicing fees and the right to collect certain ancillary 
income from the borrower. We recognize MSRs and MSLs at our estimate of the fair value of the contract to service the 
loans.  

We include changes in fair value of MSRs and MSLs in current period income as a component of Net loan 

servicing fees—Change in fair value of mortgage servicing rights and mortgage servicing liabilities. Both our estimate 
of the change in fair value attributable to realization of cash flows and of other changes in fair value are affected by 
changes in fair value inputs. In the year ended December 31, 2023, we recognized a $605.6 million net decrease in fair 
value of MSRs and MSLs: $662.4 million of decrease due to realization of cash flows underlying the fair value of 
MSRs, partially offset by $56.8 million of increase due to changes in fair value inputs. 

We estimate fair value of MSRs and MSLs using a discounted cash flow approach. We believe the most 
significant “Level 3” fair value inputs to the valuation of MSRs and MSLs are the pricing spread (discount rates), 
prepayment speed and annual per-loan cost of servicing.  

A shift in the market for MSRs and MSLs or a change in our assessment of an input to the valuation of MSRs 
and MSLs can have a significant effect on their fair value and in our income for the period. The net fair value of MSRs 
and MSLs that we held at December 31, 2023 was $7.1 billion. 

53 

 
 
 
 
 
 
Following is a summary of the effect on fair value of MSRs of various changes to these key inputs at 

December 31, 2023:  

Change in input 

Pricing spread 

Effect on fair value of MSRs and MSLs of a change in input value (1) 
Prepayment speed 
(in thousands) 

Servicing cost 

 (20) %     
 (10) %     
 (5) %     
 5 %     
 10 %     
 20 %     

$ 
$ 
$ 
$ 
$ 
$ 

 404,028  
 196,450  
 96,886  
 (94,307)  
 (186,129)  
 (362,671)  

$ 
$ 
$ 
$ 
$ 
$ 

 474,636  
 228,063  
 111,857  
 (107,757)  
 (211,643)  
 (408,638)  

$ 
$ 
$ 
$ 
$ 
$ 

 178,289  
 89,145  
 44,572  
 (44,572)  
 (89,145)  
 (178,289)  

(1)  This analysis holds constant all of the inputs other than the input that is being changed in order to show an 
estimate of the effect on fair value of a change in a specific input. We expect that in a market shock event, 
multiple inputs would be affected and the effects of these changes may compound or counteract each other. 
Therefore these analyses are not projections of the effects of a shock event or a change in our estimate of 
an input and should not be relied upon as earnings projections.  

Accounting Developments 

Refer to Note 3 – Significant Accounting Policies ‒ Recently Issued Accounting Pronouncements to our 

consolidated financial statements for a discussion of recent accounting developments and the expected effect on the 
Company.  

Business Trends 

Due to significant inflationary pressures, the U.S. Federal Reserve raised the federal funds rates during the first 

three quarters of 2023, as well as reduced its overall holdings of Treasury securities and MBS. Higher interest rates are 
expected to contribute to reducing the size of the mortgage origination market from approximately $2.3 trillion in 2022 
to an estimated $1.4 trillion in 2023. The mortgage market is expected to grow to approximately $2.0 trillion in 2024 
according to mortgage industry economists, with an expectation that interest rates and mortgage rates will decline during 
the year. 

Lower mortgage transaction volumes and higher interest rates decreased our mortgage production activities, 
reduced gains from the redelivery of loans bought out from Ginnie Mae securities, increased competition and lowered 
profit margins in our production business in 2023 as compared to the prior year. However, increased regulatory scrutiny 
and higher potential capital requirements on the banking sector have caused certain banks to reduce their footprint in 
mortgage products and business lines, leading to reduced competition in some channels.  Higher interest rates also 
increased the costs of floating rate borrowings, increased interest income from placement fees we receive relating to 
custodial funds that we manage on deposits and loans held for sale and reduced prepayment speeds in our mortgage 
servicing portfolio in 2023 as compared to the prior year. Due to the significant contraction in the mortgage market 
during the year, we maintained a lower level of operating expenses than we had in prior years when then mortgage 
market was larger.  If interest rates decrease and mortgage volumes increase in 2024 as industry economists project, 
certain of the trends observed in our business in 2023 may begin to soften or reverse.   

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Results of Operations 

Our results of operations are summarized below: 

Revenues: 

Loan production revenues 
Net loan servicing fees 
Net interest expense 
Management fees from PennyMac Mortgage Investment Trust 
Other  

Total net revenues 

Expenses: 

Compensation  
Legal settlements 
Technology 
Loan origination  
Servicing  
Other  

Total expenses 

Income before provision for income taxes 
Provision for income taxes 

Net income  
Earnings per share 

Basic 
Diluted 

Return on average stockholders' equity 
Dividends declared per share 
Income before provision for income taxes by segment: 

Mortgage banking: 

Production 
Servicing 

Total mortgage banking 

Investment management 

Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization  
("Adjusted EBITDA") (1) 
During the year: 

Interest rate lock commitments issued 
Common stock closing per share prices: 

High 
Low 
At end of year 

At end of year: 

Interest rate lock commitments outstanding 
Unpaid principal balance of loan servicing portfolio: 

Owned: 

Mortgage servicing rights and liabilities 
Loans held for sale 

Subserviced for PMT 

Year ended December 31,  
2022 
(dollars in thousands except per share amounts)   

2023 

2021 

  $ 

 719,887    $ 
 642,600   
 (4,853)  
 28,762   
 15,260   
 1,401,656   

 1,029,483    $ 
 951,329   
 (41,365)  
 31,065   
 15,243   
 1,985,755   

 576,964   
 162,770   
 143,152   
 114,500   
 69,433   
 151,206   
 1,218,025   
 183,631   
 38,975   

  $ 

 144,656    $ 

 735,231   
 4,649   
 139,950   
 173,622   
 59,628   
 207,428   
 1,320,508   
 665,247   
 189,740   
 475,507    $ 

 3,027,482   
 182,954   
 (90,530)  
 37,801   
 9,654   
 3,167,361   

 999,802   
 (4)  
 141,426   
 330,788   
 109,835   
 226,331   
 1,808,178   
 1,359,183   
 355,693   
 1,003,490   

  $ 
  $ 

  $ 

  $ 

  $ 

 2.89    $ 
 2.74    $ 
4.1%   
 0.80    $ 

 8.96    $ 
 8.50    $ 

13.8%   

 0.80    $ 

 15.73   
 14.87   
28.9%   
 0.80   

 69,325    $ 

 109,669   
 178,994   
 4,637   
 183,631    $ 

 48,480    $ 

 613,626   
 662,106   
 3,141   
 665,247    $ 

 1,044,411   
 306,678   
 1,351,089   
 8,094   
 1,359,183   

  $ 

 701,162 

$ 

 591,055 

$ 

 2,040,581 

  $ 

 92,766,499 

 $ 

 80,143,406    $  141,433,359   

  $ 
  $ 
  $ 

 92.93    $ 
 55.82    $ 
 88.37    $ 

 70.10    $ 
 39.73    $ 
 56.66    $ 

 70.57   
 56.53   
 70.57   

  $ 

 6,349,628    $ 

 7,009,119    $ 

 14,111,795   

  $  370,269,011 
 4,294,689 
 374,563,700 
 232,653,069 
  $  607,216,769 

 $  314,600,796 
 3,498,214 
 318,099,010 
 233,575,672 
 $  551,674,682 

 $  278,385,373 
 9,430,766 
 287,816,139 
 221,892,142 
 $  509,708,281 

Net assets of PennyMac Mortgage Investment Trust 
Book value per share 

  $ 
  $ 

 1,957,090 

 $ 
 70.52    $ 

 1,962,815 

 $ 
 69.44    $ 

 2,367,518   
 60.11   

(1)  To provide investors with information in addition to our results as determined by GAAP, we disclose Adjusted 
EBITDA as a non-GAAP measure. Adjusted EBITDA is a measure that is frequently used in our industry to 
measure performance and we believe that this measure provides supplemental information that is useful to investors. 
Adjusted EBITDA is not a financial measure calculated in accordance with GAAP and should not be considered as 
a substitute for net income, or any other performance measure calculated in accordance with GAAP. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
 
 
 
 
  
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
 
  
  
 
 
 
 
  
  
 
 
 
  
  
 
 
 
 
 
 
  
 
  
 
  
 
 
We define “Adjusted EBITDA” as net income plus provision for income taxes, depreciation and amortization, 
excluding decrease (increase) in fair value of MSRs net of MSLs, due to changes in the valuation inputs we use in 
our valuation models, increase (decrease) in fair value of excess servicing spread (“ESS”) payable to PMT, hedging 
losses (gains) associated with MSRs, stock-based compensation and interest expense on corporate debt or corporate 
revolving credit facilities and capital lease and non-recurring items such as significant awards of damages against us 
due to litigation. 

We believe that the presentation of Adjusted EBITDA provides useful information to investors regarding our results 
of operations because each measure assists both investors and management in analyzing and benchmarking the 
performance and value of our business. However, other companies may define Adjusted EBITDA differently, and as 
a result, our measures of Adjusted EBITDA may not be directly comparable to those of other companies. 

Adjusted EBITDA measures have limitations as analytical tools, and should not be considered in isolation or as a 
substitute for analysis of our results as reported under GAAP. Some of these limitations are: 

• 

• 

• 

they do not reflect every cash expenditure, future requirements for capital expenditures or contractual 
commitments; 
they do not reflect the significant interest expense or the cash requirements necessary to service interest or 
principal payment on our debt; and 
they are not adjusted for all non-cash income or expense items that are reflected in our consolidated 
statements of cash flows. 

Because of these limitations, Adjusted EBITDA measures are not intended as alternatives to net income as an 
indicator of our operating performance and should not be considered as measures of discretionary cash available to 
us to invest in the growth of our business or as measures of cash that will be available to us to meet our obligations.   

The following table presents a reconciliation of Adjusted EBITDA to our net income, the most directly comparable 
financial measure calculated and presented in accordance with GAAP, for each of the years indicated: 

2021 

2023 

Year ended December 31,  
2022 
(in thousands) 
  $  144,656   $   475,507   $  1,003,490 
 189,740 
 355,693 
 665,247      1,359,183 
 28,645 
 34,409    

 38,975    
     183,631    
 53,214    

     (56,807)      (877,671)    

 68,330 

 —    
     236,778    
 27,582    
     158,368    

 —    
 631,484    
 42,552    
 — 

 1,037 
 475,215 
 37,794 
 — 

 98,396    

 70,377 
  $  701,162   $   591,055   $  2,040,581 

 95,034    

Net income  

Provision for income taxes  

Income before provision for income taxes 

Depreciation and amortization  
Decrease (increase) in fair value of MSRs net of MSLs due to changes 
in valuation inputs used in valuation models 
Increase in fair value of ESS payable to PennyMac Mortgage 
Investment Trust  
Hedging losses associated with MSRs  
Stock - based compensation  
Effect of fourth quarter arbitration accrual 
Interest expense on corporate debt or corporate revolving credit 
facilities and capital lease 

Adjusted EBITDA  

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
   
  
   
   
   
  
   
 
Comparison of the years ended December 31, 2023, 2022 and 2021 

Income Before Provisions for Income Taxes   

In the year ended December 31, 2023, we recorded income before provision for income taxes of $183.6 million, 

a decrease of $481.6 million or 72% from 2022. The decrease was due to a $309.6 million decrease in production 
revenues (net gains on sales of loans, loan origination fees and fulfillment fees) primarily due to lower production 
volume and a shift in the mix of production to lower margin channels and a $308.7 million decrease in Net loan 
servicing fees reflecting decreased valuation of our MSRs, net of hedging results, partially offset by a $102.5 million 
decrease in total expenses. The decrease in the total expense was primarily due to a $246.5 million reduction in 
compensation, loan origination and marketing and advertising expenses, partially offset by a $158.1 million increase in 
legal settlements. The increase in legal settlements expense reflects an arbitrator’s finding in a claim made against us by 
Black Knight Servicing Technologies, LLC. This claim, which is discussed in detail in Note 18–Commitments and 
Contingencies to the consolidated financial statements included in this Report, resulted in a charge to our results of 
operations of $115.8 million net of income taxes or a reduction to earnings per diluted share of common stock of $2.20. 

In the year ended December 31, 2022, we recorded income before provision for income taxes of $665.2 million, 
a decrease of $693.9 million or 51% from 2021. The decrease was primarily due to a $2.0 billion decrease in production 
revenues primarily due to lower production volume and gain on sale margins across all channels, partially offset by a 
$768.4 million increase in Net loan servicing fees reflecting improved valuation results in our MSRs, net of hedging 
results, and a $487.7 million decrease in total expenses, primarily due to reductions in compensation, loan origination 
and servicing expenses. 

Net gains on loans held for sale at fair value 

In our production segment, revenues reflect the effects of increasing interest rates on both demand for mortgage 
loans and gain on sale margins during the years ended December 31, 2023 and 2022, compared to the strong demand due 
to the historically low interest rate environment that prevailed during 2021. 

In the year ended December 31, 2023, we recognized Net gains on loans held for sale at fair value totaling 

$545.9 million, as compared to $791.6 million and $2.5 billion in 2022 and 2021, respectively. The decrease was 
primarily due to lower gains from production due to decreased production volumes and gain on sale margins and lower 
EBO loan redelivery gains due to reduced reperformance and modifications and diminished redelivery margins in the 
year ended December 31, 2023 compared to 2022 and 2021. 

57 

 
 
 
 
 
 
 
 
 
 
Our net gains on loans held for sale are summarized below: 

From non-affiliates: 

Cash (losses) gains: 

Loans 
Hedging activities  

Total cash (losses) gains 

Non-cash gains (losses): 

Changes in fair values of loans and derivative financial 
instruments outstanding at end of year: 

Interest rate lock commitments 
Loans  
Hedging derivatives 

Mortgage servicing rights and mortgage servicing liabilities 
resulting from loan sales 
Provisions for losses relating to representations and warranties: 

Pursuant to loan sales 
Reductions in liability due to changes in estimate 

Total non-cash gains 

Total gains on sale from non-affiliates 

From PennyMac Mortgage Investment Trust (primarily cash) 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

 $ 

 (1,337,613)   $ 
 (99,515)    
 (1,437,128)    

 (2,128,195)   $ 
 1,347,843    
 (780,352)    

 600,840  
 443,341  
 1,044,181  

 63,749    
 (71,425)    
 146,456    
 138,780    

 (296,349)    
 188,849    
 (20,879)    
 (128,379)    

 (354,833)  
 210,961  
 (124,200)  
 (268,072)  

 1,849,957    

 1,718,094    

 1,755,318  

 (12,997)    
 9,115    
 1,984,855    
 547,727    
 (1,784)    
 545,943   $ 

 (9,617)    
 8,451    
 1,588,549    
 808,197    
 (16,564)    
 791,633   $ 

 (31,590)  
 16,037  
 1,471,693  
 2,515,874  
 (51,473)  
 2,464,401  

 $ 

During the year: 

Interest rate lock commitments issued: 

By loan type: 

Government-insured or guaranteed loans 
Conventional conforming loans 
Jumbo loans 
Closed-end second lien mortgage loans 

By production channel: 

Consumer direct 
Broker direct 
Correspondent  

 $   50,202,197   $   57,882,469   $   95,070,027  
 46,363,332  
 —  
 —  
 $   92,766,499   $   80,143,406   $  141,433,359  

 22,060,564    
 98,158    
 102,215    

 41,388,408    
 154,899    
 1,020,995    

 $ 

 7,667,490   $   18,925,722   $   58,018,371  
 18,920,730  
 9,625,043    
 64,494,258  
 51,592,641    
 $   92,766,499   $   80,143,406   $  141,433,359  

 11,149,351    
 73,949,658    

At end of year: 

Loans held for sale at fair value 
Commitments to fund and purchase loans 

 $ 
 $ 

 4,420,691   $ 
 6,349,628   $ 

 9,742,483  
 3,509,300   $ 
 7,009,119   $   14,111,795  

Non-Cash Elements of Gain on Sale of Loans Held for Sale 

Our gains on loans held for sale include both cash and non-cash elements. We recognize a significant portion of 
our gains on loans held for sale when we make commitments to purchase or fund mortgage loans. We recognize this gain 
in the form of IRLCs. We adjust our initial gain estimate as the loan purchase or origination process progresses until the 
loan is either funded or cancelled. We also receive non-cash proceeds on sale that include our estimate of the fair value 
of MSRs and we incur liabilities for MSLs (which represent the fair value of the costs we expect to incur in excess of the 
fees we receive to service the EBO loans we have resold) and for the fair value of our estimate of the losses we expect to 
incur relating to the representations and warranties we provide in our loan sale transactions.  

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
 
 
   
 
 
 
 
 
 
 
 
                                                                                    
  
  
  
    
    
  
  
    
    
  
  
  
  
 
  
  
  
    
    
  
  
  
  
  
  
 
  
    
    
  
  
    
    
  
  
    
    
  
  
  
  
 
  
    
    
  
  
  
 
  
    
    
  
 
 
 
The MSRs, MSLs, and liability for representations and warranties we recognize represent our estimate of the 

fair value of future benefits and costs we will realize for years in the future. These estimates represented approximately 
338% of our gain on sale of loans at fair value for the year ended December 31, 2023, as compared to 217% and 71% in 
2022 and 2021, respectively. These estimates change as circumstances change and changes in these estimates are 
recognized in income in subsequent periods.  

Interest Rate Lock Commitments, Mortgage Servicing Rights and Mortgage Servicing Liabilities 

The methods and key inputs we use to measure and update our measurements of IRLCs, MSRs and MSLs is 
detailed in Note 6 – Fair value – Valuation Techniques and Inputs to the consolidated financial statements included in 
this Annual Report.  

Representations and Warranties – Loan Repurchases 

Our agreements with the purchasers and insurers include representations and warranties related to the loans we 

sell. The representations and warranties require adherence to purchaser and insurer origination and underwriting 
guidelines, including but not limited to the validity of the lien securing the loan, property eligibility, borrower credit, 
income and asset requirements, and compliance with applicable federal, state and local law. 

In the event of a breach of our representations and warranties, we may be required to either repurchase the loans 
with the identified defects or indemnify the purchaser or insurer. In such cases, we bear any subsequent credit loss on the 
loans. Our credit loss may be reduced by any recourse we have to correspondent originators that sold such loans to us 
and breached similar or other representations and warranties. In such event, we have the right to seek a recovery of 
related repurchase losses from that correspondent seller. 

Our representations and warranties are generally not subject to stated limits of exposure. However, we believe 

that the current UPB of loans sold by us and subject to representation and warranty liability to date represents the 
maximum exposure to repurchases related to representations and warranties.  

The level of the liability for losses under representations and warranties is difficult to estimate and requires 

considerable judgment. The level of loan repurchase losses is dependent on economic factors, purchaser or insurer loss 
mitigation strategies, and other external conditions that may change over the lives of the underlying loans. Our estimate 
of the liability for representations and warranties is developed by our credit administration staff and approved by our 
senior management credit committee which includes our senior executives and senior management in our loan 
production, loan servicing and credit risk management areas.   

The method used to estimate our losses on representations and warranties is a function of our estimate of future 

defaults, loan repurchase rates, the severity of loss in the event of default, if applicable, and the probability of 
reimbursement by the correspondent loan seller. We establish a liability at the time loans are sold and periodically assess 
the adequacy of our recorded liability.   

In the years ended December 31, 2023, 2022, and 2021 we recorded provisions for losses under representations 

and warranties relating to current loan sales as a component of Net gains on loans held for sale at fair value totaling 
$13.0 million, $9.6 million, and $31.6 million, respectively. The increase in the provision relating to current loan sales in 
the year ended December 31, 2023 compared to 2022 was primarily attributable to an increase in loans sold and a change 
in the mix between government guaranteed or insured loans and conventional loans during 2023. The decrease in 
provision relating to current loan sales from the year ended December 31, 2021 compared to the year ended 
December 31, 2022 reflects the decrease in our loan production in 2022. 

We also recorded reductions in the liability relating to previously sold loans of $9.1 million, $8.5 million, and 

$16.0 million, for the years ended December 31, 2023, 2022 and 2021, respectively. The reductions in the liability 
relating to previously sold loans resulted from those loans meeting performance criteria established by the Agencies 
which significantly limits the likelihood of certain repurchase or indemnification claims.  

59 

 
 
 
 
 
 
 
  
 
 
 
Following is a summary of mortgage loan repurchase activity and the unpaid balance of mortgage loans subject 

to representations and warranties: 

During the year: 

Indemnification activity: 

Loans indemnified at beginning of year 
New indemnifications 
Less indemnified loans sold, repaid or refinanced 
Loans indemnified at end of year 

Repurchase activity: 

Total loans repurchased 

Less: 

Loans repurchased by correspondent lenders 
Loans repaid by borrowers or resold  

Net loans (resolved) repurchased with losses chargeable to 
liability for representations and warranties 

Losses charged to liability for representations and warranties 

At end of year: 

Unpaid principal balance of loans subject to representations and 
warranties 
Liability for representations and warranties 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

 $ 

 $ 

 $ 

 $ 
 $ 

 35,961   $ 
 43,469  
 3,706  
 75,724   $ 

 15,079   $ 
 24,016  
 3,134  
 35,961   $ 

 13,788 
 9,544 
 8,253 
 15,079 

 50,327   $ 

 93,011   $ 

 99,496 

 23,327  
 72,511  

 32,660  
 54,044  

 (45,511)   $ 
 5,515   $ 

 6,307   $ 
 12,266   $ 

 37,280 
 25,223 

 36,993 
 4,720 

 $  354,423,684   $  296,774,121   $  257,369,777 
 43,521 
 $ 

 32,421   $ 

 30,788   $ 

In the year ended December 31, 2023, we repurchased loans with unpaid principal balances totaling 
$50.3 million and charged $5.5 million in net incurred losses relating to repurchases against our liability for 
representations and warranties. Our losses arising from representations and warranties have historically been reduced by 
our ability to either recover most of the losses from our correspondent sellers or from our ability to profitably refinance 
and resell repurchased loans. 

If the outstanding balance of loans we purchase and sell subject to representations and warranties increases, the 

loans sold continue to season, economic conditions change, correspondent lenders become unwilling or unable to 
repurchase defective loans, or investor and insurer loss mitigation strategies are adjusted, the level of repurchase and loss 
activity may increase. Furthermore, as expected economic conditions, such as interest rates, home values and borrower 
default rates change, our realized loss rates may increase. Such increases may require us to adjust our estimate of future 
losses relating to loans previously sold. Such increased loss estimates, if recognized, would be reflected in Net gains on 
loans held for sale at fair value in the period we recognize the change. 

The increases in market interest rates in recent years have affected certain of our correspondent sellers’ ability 

to honor their obligations to repurchase defective loans. Furthermore, these market factors and a potential future 
economic slowdown may increase the level of borrower defaults, increasing the level of repurchases we are required to 
make, and may make it more difficult to minimize losses on repurchased loans due to reduced opportunities to refinance 
loans and decreasing fair values for resales of loans. We expect these developments will increase the losses we incur in 
relation to our representations and warranties compared to our historical experience. However, we believe our recorded 
liability is presently adequate to absorb such losses. 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
                            
                           
                          
   
  
 
  
 
 
   
 
 
   
 
 
   
  
 
  
 
 
   
  
 
  
 
 
   
 
 
   
 
 
 
   
  
 
  
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
Loan origination fees 

Following is a summary of our loan origination fees: 

Loan origination fee revenue 
Unpaid principal balance of loans purchased and originated for 
sale to non-affiliates 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

 146,118   $ 

 169,859   $ 

 384,154  

$ 

 84,536,740   $ 

 72,025,798   $  124,594,308  

Loan origination fees decreased $23.7 million in the year ended December 31, 2023 compared to 2022, 
primarily due to a decrease in the volume of consumer direct loans we produced. Loan origination fees decreased 
$214.3 million in the year ended December 31, 2022 compared to 2021, primarily due to a decrease in loan production 
volumes.  

Fulfillment fees from PennyMac Mortgage Investment Trust 

Following is a summary of our fulfillment fees: 

Fulfillment fee revenue 
Unpaid principal balance of loans fulfilled subject to fulfillment 
fees 
Average fulfillment fee rate (in basis points) 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

 27,826   $ 

 67,991   $ 

 178,927  

$ 

 14,898,301   $ 

 19  

 37,090,031   $  110,003,574  
 16  

 18  

Fulfillment fees from PMT represent fees we collect for services we perform on behalf of PMT in connection 
with the acquisition, packaging and sale of loans. We charge fulfillment fees based on the number of loans we lock and 
fulfill for PMT. 

Fulfillment fees decreased $40.2 million and $110.9 million in the years ended December 31, 2023 and 2022, 

respectively, compared to 2022 and 2021, respectively, primarily due to decreases in correspondent loan production 
volumes for PMT’s account which reflects our purchases of conventional correspondent loans from PMT.  

Net loan servicing fees 

Our net loan servicing fee income has two primary components: fees earned for servicing the loans and the 

effects of MSR and MSL valuation changes, net of hedging results as summarized below: 

Loan servicing fees 
Effects of MSRs and MSLs net of hedging results 
Net loan servicing fees 

  $ 

  $ 

 1,484,946   $ 
 (842,346)  
 642,600   $ 

 1,228,637   $ 
 (277,308)  
 951,329   $ 

 1,075,112 
 (892,158) 
 182,954 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
 
 
 
 
Loan Servicing Fees 

Following is a summary of our loan servicing fees: 

From non-affiliates 
From PennyMac Mortgage Investment Trust 
Other: 

Late charges 
Other 

Average loan servicing portfolio: 

MSRs and MSLs 
Subserviced for PMT 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

 1,268,650   $ 
 81,347  

 1,054,828   $ 
 81,915  

 875,570 
 80,658 

 65,781  
 69,168  
 134,949  
 1,484,946   $ 

 48,166  
 43,728  
 91,894  
 1,228,637   $ 

 34,957 
 83,927 
 118,884 
 1,075,112 

  $ 

  $  338,373,762   $  297,207,950   $ 
  $  234,303,254   $  226,817,005   $ 

 258,759,523 
 202,047,495 

Loan servicing fees from non-affiliates generally relate to our MSRs which are primarily related to servicing we 

provide for loans included in Agency securitizations. These fees are contractually established at an annualized 
percentage of the unpaid principal balance of the loan serviced and we collect these fees from borrower payments. Loan 
servicing fees from PMT are primarily related to PMT’s MSRs and are established at monthly per-loan amounts based 
on whether the loan is a fixed-rate or adjustable-rate loan and the loan’s delinquency or foreclosure status as detailed in 
Note 4 – Transactions with Related Parties to the consolidated financial statements included in this Annual Report. 
Other loan servicing fees are comprised primarily of borrower-contracted fees such as late charges and reconveyance 
fees and fees charged to correspondent lenders relating to loans that are repaid shortly after we purchase them.  

The increases in loan servicing fees from non-affiliates for the year ended December 31, 2023, compared to 
2022 and 2021, were primarily due to growth of our loan servicing portfolio. The increase in other loan servicing fees 
for the year ended December 31, 2023 compared to 2022 is primarily due to growth in incentive fees we receive for 
effecting modifications of non-performing loans, partially offset by reduced property reconveyance fees, reflecting 
reduced loan prepayment activity. The decrease in other loan servicing fees for the year ended December 31, 2022 
compared to 2021 was primarily due to a decrease in fees charged to correspondent lenders related to borrower early 
loan payoffs and decreased recording and release fees charged to borrowers due to the lower prepayment activity we 
experienced in the then rising interest rate environment compared to 2021.  

Effects of Mortgage Servicing Rights and Mortgage Servicing Liabilities Net of Hedging Results 

We have elected to carry our servicing assets and liabilities at fair value. Changes in fair value have two 

components: changes due to realization of the contractual servicing fees and changes due to changes in market inputs 
used to estimate the fair value of MSRs and MSLs. We endeavor to moderate the effects of changes in fair value by 
entering into derivatives transactions and, until March of 2021, by financing certain of our purchases of MSRs with the 
sale of a portion of the MSR assets’ cash flows to PMT in the form of ESS. 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
Change in fair value of MSR, MSL and ESS and the related hedging results are summarized below: 

MSR and MSL valuation changes and hedging results: 

Changes in fair value attributable to changes in fair value inputs 
Hedging results 
Change in fair value of excess servicing spread 

Changes in fair value attributable to realization of cash flows 

Total change in fair value of mortgage servicing rights and mortgage 
servicing liabilities net of hedging results 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

 $ 

 56,807   $ 

 (236,778)  
 —  
 (179,971)  
 (662,375)  

 877,671   $ 
 (631,484)  
 —  
 246,187  
 (523,495)  

 (68,330) 
 (475,215) 
 (1,037) 
 (544,582) 
 (347,576) 

$ 

 (842,346)   $   (277,308)   $   (892,158) 

Average balances: 

Mortgage servicing rights 
Mortgage servicing liabilities 
Excess servicing spread financing 

At end of year: 

Mortgage servicing rights 
Mortgage servicing liabilities 

 $   6,552,321   $  5,117,835   $  3,347,980 
 55,623 
 $ 
 21,563 
 $ 

 2,397   $ 
 —   $ 

 1,938   $ 
 —   $ 

 $   7,099,348   $  5,953,621   $  3,878,078 
 2,816 
 $ 

 2,096   $ 

 1,805   $ 

Changes in fair value of MSRs and MSLs attributable to changes in fair value inputs decreased in the year 

ended December 31, 2023 compared to 2022 primarily due to the smaller increase in interest rates in 2023 as compared 
to 2022. Changes in fair value of MSRs attributable to changes in fair value inputs increased in the year ended 
December 31, 2022 compared to 2021 primarily due to significant increases in interest rates and resulting decreases in 
expected future prepayment speeds in 2022. Increasing interest rates reduce the rate of prepayments of the underlying 
loans associated with the servicing rights, which increases the cash flows expected from the servicing rights, while 
decreasing interest rates have the opposite effect. 

Hedging results reflect valuation losses attributable to the effects of interest rate increases on the fair value of 
the hedging instruments in the years ended December 31, 2023 and 2022 compared to lesser or opposite circumstances 
and effects in 2021. 

Changes in realization of cash flows are influenced by changes in the level of servicing assets and liabilities and 

changes in estimates of the remaining cash flows to be realized. Realization of cash flows increased in the year ended 
December 31, 2023 compared to 2022 and 2021 primarily due to the growth in our investment in MSRs. 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
    
 
   
 
   
  
 
 
  
 
 
 
  
 
 
  
 
 
 
    
 
   
 
   
    
 
   
 
   
 
 
 
 
 
 
Following is a summary of our loan servicing portfolio: 

Loans serviced 

Prime servicing: 

Owned: 

Mortgage servicing rights and liabilities 

Originated 
Purchased 

Loans held for sale 

Subserviced for PMT 

Total prime servicing 

Special servicing subserviced for PMT 

Total loans serviced  

Delinquencies: 

Owned servicing: 
30-89 days 
90 days or more 

Subserviced for PMT: 

30-89 days 
90 days or more 

December 31,  

2023 

2022 

(in thousands) 

$  352,790,614 
 17,478,397 
   370,269,011 
 4,294,689 
   374,563,700 
    232,643,144 
   607,206,844 
 9,925 
$  607,216,769 

 $  295,032,674 
 19,568,122 
    314,600,796 
 3,498,214 
    318,099,010 
    233,554,875 
    551,653,885 
 20,797 
 $  551,674,682 

$   14,414,423 
 7,635,817 

 $   11,759,005 
 7,758,033 
  $   22,050,240   $   19,517,038 

  $ 

  $ 

 $ 

 2,208,302 
 1,128,212 
 3,336,514   $ 

 1,913,495 
 971,048 
 2,884,543 

Following is a summary of characteristics of our MSR and MSL servicing portfolio as of December 31, 2023: 

Average  

Loan type 

Unpaid  
pricipal balance     

Loan 
count  

Note 
rate 

Government (2): 

FHA 
VA 
USDA 

Government-sponsored entities: 

Fannie Mae 
Freddie Mac 

Closed-end second lien mortgage loans    
Other (3) 

 $  132,565,861   
    122,926,603   
    20,979,474   

 659    4.2%   
 449    3.6%   
 142    3.8%   

    42,635,369   
    48,288,176   
 350,155   
 2,523,373   
  $  370,269,011   

 141    4.5%   
 157    4.7%   
 5    10.1%   
 7    6.3%   
 1,560    4.1%   

Remaining 
maturity 
Age  
(months)     
(months)       
(Dollars and loan count in thousands) 

Loan 
size      

FICO 
credit 
score at 
origination     

Original 
LTV (1)     

Current 
LTV (1)     

60+ 
Delinquency 
(by UPB) 

 44   
 32   
 51   

 24   
 19   
 6   
 10   
 35   

 319    $  201   
 326    $  274   
 312    $  148   

 316    $  302   
 323    $  307   
 255    $   75   
 348    $  345   
 321    $  237   

 676   
 727   
 698   

 761   
 756   
 746   
 767   
 715   

93%   
90%   
98%   

73%   
74%   
17%   
72%   
87%   

67%   
71%   
66%   

61%   
64%   
17%   
68%   
67%   

5.1% 
2.1% 
5.2% 

0.5% 
0.5% 
0.1% 
0.1% 
2.9% 

(1)  Loan-to-Value 

(2)  MSRs and MSLs on government loans include loans securitized in Ginnie Mae pools as well as loans sold to private 

investors. 

(3)  Represents MSRs on conventional loans sold to private investors. 

64 

 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
     
     
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
  
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
   
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
   
 
 
 
    
    
    
 
 
     
   
   
   
   
     
   
   
   
   
     
   
   
   
   
 
  
   
   
   
   
   
 
 
 
 
 
Net Interest Expense 

Net interest expense is summarized below: 

Interest income: 

Cash and short-term investments 
Loans held for sale at fair value 
Placement fees relating to custodial funds 
From Townsgate Closing Services, LLC 
From  PennyMac Mortgage Investment Trust 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $   68,457   $   19,839   $ 
     279,506  
     284,877  
 84  
 —  
     632,924  

   172,124  
   102,099  
 —  
 —  
   294,062  

 3,280 
   275,176 
 21,326 
 — 
 387 
   300,169 

Interest expense: 
Short-term debt 
Long-term debt 
Interest shortfall on repayments of mortgage loans serviced for Agency 
securitizations 
Interest on mortgage loan impound deposits 
Other 
To PennyMac Mortgage Investment Trust—Excess servicing spread financing at 
fair value 

     295,418  
     309,481  

   112,773  
   174,847  

   168,285 
   110,159 

 21,538  
 9,795  
 1,545  

 40,741  
 7,066  
 —  

   105,430 
 5,545 
 — 

 1,280 
 —  
 —  
   390,699 
   335,427  
     637,777  
  $   (4,853)   $  (41,365)   $  (90,530) 

Net interest expense decreased $36.5 million in the year ended December 31, 2023 compared to 2022. The 

decrease was primarily due to: 

• 

• 

• 
• 

• 

an increase of $182.8 million in placement fees we receive relating to custodial funds that we manage due 
to increased earning rates; 
an increase of $107.4 million in interest income from loans held for sale reflecting higher average levels of 
inventory and interest rates; 
an increase of $48.6 million in interest income from cash balances reflecting increasing interest rates; and 
a decrease of $19.2 million in interest shortfall on repayments of loans serviced for Agency securitizations, 
reflecting decreased loan payoffs as a result of decreased borrower refinancing activity due to the higher 
interest rates. When a borrower repays a loan, we are responsible in many cases for paying the full month’s 
interest to the holders of the Agency securities that are backed by the loan regardless of when in the month 
the borrower repays the loan; partially offset by 
an increase of $317.3 million in interest expense on borrowings due to the higher interest rate environment, 
growth in our balance sheet and an increase in the leverage of our balance sheet. 

Net interest expense decreased $49.2 million in the year ended December 31, 2022 compared to 2021. The 

decrease was primarily due to: 

• 

• 

• 

• 

• 

an increase of $80.8 million in placement fees we receive relating to custodial funds that we manage due to 
increased earning rates; 
a decrease of $64.7 million in interest shortfall on repayments of loans serviced for Agency securitizations, 
reflecting decreased loan payoffs as a result of decreased borrower refinancing activity due to the higher 
interest rates. The decrease in refinancing activity in our MSR portfolio caused the decrease in the interest 
shortfall; 
an increase of $16.6 million in interest income from cash balances reflecting increasing interest rates; 
partially offset by 
a decrease of $103.1 million in interest income from loans held for sale reflecting lower average levels of 
inventory; and 
an increase of $9.2 million in interest expense on borrowings due to the higher interest rate environment. 

65 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
   
  
 
  
 
 
 
   
 
 
   
 
 
 
   
  
 
  
 
 
   
 
   
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Management fees 

Management fees are summarized below: 

Base management 
Performance incentive 

Average of net assets of PMT during the year 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

     $ 

 28,762      $ 
 —  
 28,762 

 34,794 
 3,007 
  $ 
 37,801 
  $  1,917,642   $  2,079,851   $  2,348,395 

 31,065      $ 
 — 
 31,065 

 $ 

 $ 

Management fees decreased $2.3 million in the year ended December 31, 2023 compared to 2022, reflecting the 

decrease in PMT’s average shareholders’ equity upon which its base management fees are based. Management fees 
decreased $6.7 million in the year ended December 31, 2022 compared to 2021, reflecting the decrease in PMT’s 
average shareholders’ equity upon which its base management fees are based and a decrease in performance incentive 
fees. 

Change in Fair Value of Investment in and Dividends Received from PMT 

The results of our holdings of common shares of PMT, which is included in Changes in fair value of investment 

in, and dividends received from PMT are summarized below: 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

Dividends from PennyMac Mortgage Investment Trust 
Change in fair value of investment in PennyMac Mortgage Investment Trust 
Dividends received and change in fair value 
Fair value of PennyMac Mortgage Investment Trust shares at end of year 

  $ 

  $ 
  $ 

 120   $ 
 192  
 312   $ 
 1,121   $ 

 136   $ 
 (371)  
 (235)   $ 
 929   $ 

 141  
 195  
 336  
 1,300  

Change in fair value of investment in and dividends received from PMT increased $547,000 in the year ended 

December 31, 2023 compared to 2022 and decreased $571,000 in the year ended December 31, 2022 compared to 2021, 
primarily due to changes in the fair value of our investment in PMT. We held 75,000 common shares of PMT during 
each of the three years ended December 31, 2023. 

Expenses 

Compensation 

Our compensation expense is summarized below: 

Salaries and wages 
Severance 
Incentive compensation 
Taxes and benefits 
Stock and unit-based compensation 

Head count: 
Average 
Year end 

2021 

2023 

Year ended December 31,  
2022 
(dollars in thousands) 
  $  369,945   $  445,779   $  594,188  
 156  
   248,551  
   119,113  
 37,794  
  $  576,964   $  735,231   $  999,802  

 18,797  
   135,461  
 92,642  
 42,552  

 7,637  
 95,790  
 76,010  
 27,582  

 4,115  
 3,914  

 5,508  
 4,135  

 7,118  
 7,208  

66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
 
 
   
 
 
   
   
 
   
 
 
 
     
 
   
 
   
 
   
 
 
   
 
 
 
Compensation expense decreased $158.3 million and $264.6 million in the year ended December 31, 2023, and 

2022, respectively, compared to 2022 and 2021, respectively, primarily due to work force reductions necessitated by 
reductions in loan production and decreased incentive compensation accruals due to reduced staffing levels and lower 
achievement of profitability targets. 

Legal settlements 

Legal settlement expenses increased $158.1 million for the year ended December 31, 2023 compared to 2022. 

The increase in legal settlements expense is attributable to the arbitration ruling in a claim made against us by Black 
Knight Servicing Technologies, LLC and is discussed in detail in Note 18–Commitments and Contingencies to the 
consolidated financial statements included in this Report. 

Loan origination 

Loan origination expense decreased $59.1 million and $157.2 million in the year ended December 31, 2023 and 

2022, respectively, compared to 2022, and 2021, respectively, due to decreased lending activities.  

Servicing 

Servicing expense increased $9.8 million in the year ended December 31, 2023 compared to 2022 primarily due 
to the non-recurrence in 2023 of the reversal of the provision for estimated servicing advance losses that was recognized 
during 2022 as COVID-19 related delinquencies decreased significantly. Servicing expense decreased $50.2 million in 
the year ended December 31, 2022 compared to 2021, primarily due to a larger reversal of the provision for estimated 
servicing advance losses recorded in prior years. The reduction also reflects the improvements in the performance of our 
servicing portfolio due to the resolution of delinquent loans relating to the COVID-19 pandemic. 

Provision for income taxes 

For the years ended December 31, 2023, 2022 and 2021, our effective income tax rates were 21.2%, 28.5%, and 

26.2%, respectively. The lower effective tax rate for 2023 is primarily due to the permanent differences impact of an 
increase in deductible compensation along with the reduction in the future tax rate for some states. The decrease in the 
2023 effective tax rate is further emphasized by the decrease in income before income taxes. The higher effective 
income tax rate for 2022 as compared to 2021 is primarily due to the effect of the repricing of the net deferred tax 
liability resulting from the higher booking tax rate partially offset by the effect of the reduction in the future tax rates for 
some states as well as the effect of an increase in non-deductible compensation. 

67 

 
 
 
 
 
 
 
 
 
 
 
 
Balance Sheet Analysis 

Following is a summary of key balance sheet items as of the dates presented: 

December 31,  

2023 

2022 

(in thousands) 

ASSETS 

Cash and short-term investments 
Loans held for sale at fair value  
Derivative assets 
Servicing advances, net 
Investments in and advances to affiliates 
Mortgage servicing rights at fair value 
Loans eligible for repurchase 
Other  

Total assets  

LIABILITIES AND STOCKHOLDERS' EQUITY 

Short-term debt 
Long-term debt 

Liability for loans eligible for repurchase 
Income taxes payable 
Other  

Total liabilities  
Stockholders' equity 
Total liabilities and stockholders' equity  

Leverage ratios: 

Total debt / Stockholders' equity 
Total debt / Tangible stockholders' equity (1) 

  $ 

 948,639   $   1,340,730 
 3,509,300 
 99,003 
 696,753 
 37,301 
 5,953,621 
 4,702,103 
 483,773 
 $  18,844,563   $  16,822,584 

 4,420,691  
 179,079  
 694,038  
 30,383  
 7,099,348  
 4,889,925  
 582,460  

  $   4,210,010   $   3,288,875 
 3,722,566 
 7,011,441 
 4,702,103 
 1,002,744 
 635,247 
   13,351,535 
 3,471,049 
 $  18,844,563   $  16,822,584 

 4,393,066  
 8,603,076  
 4,889,925  
 1,042,886  
 770,073  
    15,305,960  
 3,538,603  

 2.4 
 2.5 

 2.0 
 2.1 

(1)  Tangible stockholders’ equity represents total stockholders’ equity reduced by intangible assets, comprised of 

capitalized software, for the dates presented. 

Total assets increased $2.0 billion from $16.8 billion at December 31, 2022 to $18.8 billion at 

December 31, 2023. The increase was primarily due to a $1.1 billion increase in MSRs and a $911.4 million increase in 
loans held for sale at fair value.  

Total liabilities increased by $1.9 billion from $13.4 billion as of December 31, 2022 to $15.3 billion at 

December 31, 2023. The increase was primarily due to a $1.6 billion increase in borrowings to fund our inventory of 
loans held for sale and MSRs and a $187.8 million increase in liability for loans eligible for repurchase. 

Cash Flows 

Our cash flows for the three years ended December 31, 2023 are summarized below: 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

Operating 
Investing 
Financing 
Net (decrease) increase in cash and restricted cash 

  $   (1,582,219)   $ 

 (273,288)  
   1,465,339  

 6,033,235   $ 
 (721,582)  
    (4,323,207)  

 988,446   $ 

 2,563,061  
 (304,369)  
    (2,451,380)  
 (192,688)  

  $ 

 (390,168)   $ 

68 

 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
     
     
  
 
 
 
 
 
  
  
 
 
Operating activities 

Net cash (used in) provided by operating activities totaled $(1.6) billion, $6.0 billion, and $2.6 billion in the 
years ended December 31, 2023, 2022, and 2021, respectively. Our cash flows from operating activities are primarily 
influenced by changes in the levels of our inventory of loans held for sale as shown below: 

Cash flows from: 

Loans held for sale 
Other operating sources 

Investing activities 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

  $ 

 (2,190,009)   $ 
 607,790  
 (1,582,219)   $ 

 5,676,655   $ 
 356,580  
 6,033,235   $ 

 3,102,134 
 (539,073) 
 2,563,061 

Net cash used in investing activities was $273.3 million in the year ended December 31, 2023, primarily 
comprised of $242.0 million in net settlement of derivative financial instruments used to hedge our investment in MSRs, 
a $96.5 million increase in margin deposits and $31.2 million used in acquisition of capitalized software, partially offset 
by $98.1 million received from the sale of interest-only stripped securities. 

Net cash used in investing activities was $721.6 million in the year ended December 31, 2022, primarily 
comprised of $871.9 million in net settlement of derivative financial instruments used to hedge our investment in MSRs 
and $71.9 million used in acquisition of capitalized software, partially offset by a $238.7 million decrease in margin 
deposits. 

Net cash used in investing activities was $304.4 million in the year ended December 31, 2021, primarily 
comprised of $434.4 million in net settlement of derivative financial instruments used to hedge our investment in MSRs, 
partially offset by a $97.7 million decrease in margin deposits. 

Financing activities 

Net cash provided by financing activities was $1.5 billion in the year ended December 31, 2023, primarily due 
to a $923.3 million increase in short-term borrowings and a $680 million increase in long-term borrowings. The increase 
in borrowings reflects the increase in inventory of loans held for sale and our investment in MSRs. 

Net cash used in financing activities was $4.3 billion in the year ended December 31, 2022, primarily due to a 
$4.5 billion decrease in short-term borrowings, which reflects decreased borrowing requirements relating to our reduced 
inventory of loans held for sale, and $406.1 million in repurchases of common stock, partially offset by issuance of a 
$650 million note payable secured by mortgage servicing rights.  

Net cash used in financing activities was $2.5 billion in the year ended December 31, 2021, primarily due to a 

$2.4 billion decrease in short-term borrowings, which reflects decreased borrowing requirements relating to our 
inventory of loans held for sale, and a $958.2 million repurchase of common stock, partially offset by issuance of  
$1.2 billion of unsecured senior notes. 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
     
     
 
 
 
 
  
 
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity and Capital Resources 

Our liquidity reflects our ability to meet our current obligations (including our operating expenses and, when 

applicable, the retirement of, and margin calls relating to, our debt, and margin calls relating to hedges on our 
commitments to purchase or originate mortgage loans and on our MSR investments), fund new originations and 
purchases, and make investments as we identify them. We expect our primary sources of liquidity to be through cash 
flows from business activities, proceeds from bank borrowings, proceeds from and issuance of equity or debt offerings. 
We believe that our liquidity is sufficient to meet our current liquidity needs. 

Our current borrowing strategy is to finance our assets where we believe such borrowing is prudent, appropriate 

and available. Our borrowing activities are in the form of sales of assets under agreements to repurchase, sales of 
mortgage loan participation purchase and sale certificates, notes payable, a capital lease and unsecured senior notes. A 
significant amount of our borrowings have short-term maturities and provide for advances with terms ranging from 
30 days to 364 days. Because a significant portion of our current debt facilities consist of short-term borrowings, we 
expect to renew these facilities in advance of maturity in order to ensure our ongoing liquidity and access to capital or 
otherwise allow ourselves sufficient time to replace any necessary financing.  

Secured debt facilities for MSRs and servicing advances take various forms. Fannie Mae MSRs and Ginnie 

Mae MSRs and servicing advances are pledged to special purpose entities, each of which issues variable funding notes 
(“VFNs”) and may issue term notes and term loans that are secured by such Ginnie Mae or Fannie Mae assets. Term 
notes are issued to qualified institutional buyers under Rule 144A of the Securities Act and term loans are syndicated to 
banking entities, while the VFNs are sold to bank partners under agreements to repurchase. Freddie Mac MSRs are 
pledged to a single lender under a bi-lateral loan and security agreement.  

On February 7, 2023, the Company, PNMAC GMSR ISSUER TRUST (the “Issuer Trust”), PLS and PNMAC 

entered into two VFN repurchase agreements as part of the structured finance transaction that PLS uses to finance 
Ginnie Mae mortgage servicing rights and related excess servicing spread and servicing advance receivables: a Series 
2023-MSRVF1 Master Repurchase Agreement by and among PLS, as seller, Goldman Sachs Bank USA, as 
administrative agent and as a buyer, and PNMAC, as a guarantor, related to the excess servicing spread, and a Series 
2020-SPIADVF1 Master Repurchase Agreement by and among PLS, as seller, and Goldman Sachs Bank USA, as 
administrative agent and buyer, related to the servicing advance receivables. The maximum purchase under each 
repurchase agreement is $300 million and each agreement is set to expire on February 7, 2025. On December 20, 2023, 
the repurchase agreement was amended and restructured to make PNMAC GMSR VFN Funding, LLC (“GMSR SPV”), 
the seller with PLS contributing the Ginnie Mae Mortgage servicing rights to GMSR SPV under a contribution, sale and 
security agreement. 

On February 28, 2023, the Company, the Issuer Trust and PLS entered into a syndicated series of term loans 

(the “Series 2023-GTL1 Loan”) as part of the structured finance transaction that PLS uses to finance Ginnie Mae 
mortgage servicing rights and related excess servicing spread and servicing advance receivables. The initial 5-year term 
of the Series 2023-GTL1 Loan is set to expire on February 28, 2028, unless the Company exercises a one-year optional 
extension. The initial loan balance of the Series 2023-GTL1 Loan was $680 million.  

On August 4, 2023, the Company, the Issuer Trust and PLS entered into two VFN repurchase agreements, as 

part of the structured finance transaction that PLS uses to finance Ginnie Mae mortgage servicing rights and related 
excess servicing spread and servicing advance receivables. The Series 2023-MSRVF2 Master Repurchase Agreement by 
and between PLS, as seller, and Nomura Corporate Funding Americas, LLC (“Nomura”), as administrative agent and as 
a buyer, is related to the servicing spread. The Series 2020-SPIADVF1 Master Repurchase Agreement by and between 
PLS, as seller, and Nomura, as administrative agent and buyer, is related to the servicing advance receivables. The 
maximum amount outstanding under both repurchase agreements is $350 million and each agreement is set to expire on 
August 5, 2024. 

70 

 
 
 
On October 25, 2023, the Company, PNMAC, the Issuer Trust and PLS entered into a syndicated series of term 
loans (the “Series 2023-GTL2 Loan”), as part of the structured finance transaction that PLS uses to finance Ginnie Mae 
mortgage servicing rights, related excess servicing spread and servicing advance receivables. The initial 5-year term of 
the Series 2023-GTL2 Loan is set to expire on October 25, 2028. The initial note balance of the Series 2023-GTL2 Loan 
is $125 million. 

On December 11, 2023, the Company, together with its subsidiaries, issued $750 million in 7.875% unsecured 

senior notes due 2029 in a private placement to “qualified institutional buyers”. 

Our repurchase agreements represent the sales of assets together with agreements for us to buy back the assets 

at a later date. The table below presents the average outstanding, maximum and ending balances: 

Average balance 
Maximum daily balance 
Balance at year end 

2023 

Year ended December 31,  
2022 
(in thousands) 
  $  3,701,448   $  2,580,513   $   6,911,843  
  $  6,358,007   $  7,289,147   $  10,969,029  
  $  3,769,449   $  3,004,690   $   7,297,360  

2021 

The differences between the average and maximum daily balances on our repurchase agreements reflect the 

fluctuations throughout the years of our inventory as we fund and pool mortgage loans for sale in guaranteed mortgage 
securitizations.  

Our debt repurchase agreements also contain margin call provisions that, upon notice from the applicable lender 

at its option, require us to transfer cash or, in some instances, additional assets in an amount sufficient to eliminate any 
margin deficit. A margin deficit will generally result from a decrease in the market value (as determined by the 
applicable lender) of the assets subject to the related financing agreement. Upon notice from the applicable lender, we 
will generally be required to satisfy the margin call on the day of such notice or within one business day thereafter, 
depending on the timing of the notice. 

Our secured financing agreements at PLS require us to comply with various financial covenants. The most 

significant financial covenants currently include the following: 

• 

• 

• 

• 

a minimum in unrestricted cash and cash equivalents of $100 million; 

a minimum tangible net worth of $1.25 billion; 

a maximum ratio of total liabilities to tangible net worth of 10:1; and 

at least one other warehouse or repurchase facility that finances amounts and assets that are similar to those 
being financed under certain of our existing secured financing agreements.  

With respect to servicing performed for PMT, PLS is also subject to certain covenants under PMT’s debt 

agreements. Covenants in PMT’s debt agreements are equally, or sometimes less, restrictive than the covenants 
described above.   

PFSI has issued unsecured senior notes (the “Unsecured Notes”) to qualified institutional buyers under Rule 

144A of the Securities Act of 1933, as amended.  The Unsecured Notes are fully and unconditionally guaranteed, jointly 
and severally, on a senior unsecured basis by the Company’s existing and future wholly-owned domestic subsidiaries 
(other than certain excluded subsidiaries defined in the indentures under which the Unsecured Notes were issued).  

71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our Unsecured Notes contain covenants that limit our and our restricted subsidiaries’ ability to engage in 

specified types of transactions, including, but not limited to, the following:  

• 

• 

• 

pay dividends or distributions, redeem or repurchase equity, prepay subordinated debt and make certain 
loans or investments;  

incur, assume or guarantee additional debt or issue preferred stock;  

incur liens on assets;  

•  merge or consolidate with another person or sell all or substantially all of our assets to another person; 

• 

• 

• 

transfer, sell or otherwise dispose of certain assets including capital stock of subsidiaries;  

enter into transactions with affiliates; and  

allow to exist certain restrictions on the ability of our non-guarantor restricted subsidiaries to pay dividends 
or make other payments to us. 

Although these financial covenants limit the amount of indebtedness that we may incur and affect our liquidity 

through minimum cash reserve requirements, we believe that these covenants currently provide us with sufficient 
flexibility to successfully operate our business and obtain the financing necessary to achieve that purpose.  

We are also subject to liquidity and net worth requirements established by FHFA for Agency seller/servicers 

and Ginnie Mae for single-family issuers. FHFA and Ginnie Mae have established minimum liquidity requirements and 
revised their net worth requirements for their approved non-depository single-family sellers/servicers or issuers  

In August 2022, the Agencies issued revised capital and liquidity requirements. Most of the requirements 

became effective on or before December 31, 2023, for issuers of securities guaranteed by Ginnie Mae and 
seller/servicers of mortgage loans to Fannie Mae and Freddie Mac. We believe that we are in compliance with Agencies’ 
revised requirements. The risk-based capital requirements issued by Ginnie Mae will be effective on December 31, 2024. 
We believe that we are in compliance with those pending requirements as of December 31, 2023. 

On August 4, 2021, our Board of Directors increased our common stock repurchase program from $1 billion to 

$2 billion. Share repurchases may be effected through open market purchases or privately negotiated transactions in 
accordance with applicable rules and regulations. The stock repurchase program does not have an expiration date and the 
authorization does not obligate us to acquire any particular amount of common stock. From inception through 
December 31, 2023, we have repurchased approximately $1.8 billion of common shares under our stock repurchase 
program. 

We continue to explore a variety of means of financing our business, including debt financing through bank 

warehouse lines of credit, bank loans, repurchase agreements, securitization transactions and corporate debt. However, 
there can be no assurance as to how much additional financing capacity such efforts will produce, what form the 
financing will take or whether such efforts will be successful. 

Debt Obligations 

As described further above in “Liquidity and Capital Resources,” we currently finance certain of our assets 

through short-term borrowings with major financial institutions in the form of sales of assets under agreements to 
repurchase and mortgage loan participation purchase and sale agreements. We access the capital market for long-term 
debt through the issuance of secured notes payable and Unsecured Notes. The issuer under our secured term note 
facilities is PLS or a wholly-owned issuer trust guaranteed by PNMAC.  In addition, we have issued Unsecured Notes 
guaranteed by certain of our restricted wholly-owned subsidiaries. 

72 

 
 
 
 
 
 
 
 
Under the terms of these financing agreements, PLS is required to comply with certain financial covenants, as 

described further above in “Liquidity and Capital Resources,” and various non-financial covenants customary for 
transactions of this nature. As of December 31, 2023, we believe we were in compliance in all material respects with 
these covenants.  

Many of our debt financing agreements contain a condition precedent to obtaining additional funding that 

requires PLS to maintain positive net income for at least one of the previous two consecutive quarters, or other similar 
measures. PLS is compliant with all such conditions. 

The financing agreements also contain margin call provisions that, upon notice from the applicable lender, 

require us to transfer cash or, in some instances, additional assets in an amount sufficient to eliminate any margin deficit. 
Upon notice from the applicable lender, we will generally be required to satisfy the margin call on the day of such notice 
or within one business day thereafter, depending on the timing of the notice. 

In addition, the financing agreements contain events of default (subject to certain materiality thresholds and 

grace periods), including payment defaults, breaches of covenants and/or certain representations and warranties, cross-
defaults, guarantor defaults, servicer termination events and defaults, material adverse changes, bankruptcy or 
insolvency proceedings and other events of default customary for these types of transactions. The remedies for such 
events of default are also customary for these types of transactions and include the acceleration of the principal amount 
outstanding under the agreements and the liquidation by our lenders of the mortgage loans or other collateral then 
subject to the agreements.   

73 

 
 
 
 
Our borrowings have maturities as follows: 

Lender 

  Outstanding  
     indebtedness (1)      facility size (2)      

Total 

  Committed 
facility (2) 

Facility 

      Maturity date (2) 

(dollar amounts in thousands) 

Assets sold under agreements to repurchase  
June 27, 2025 
Atlas Securitized Products, L.P. (warehouse facility)   $   1,135,473    $  2,625,000    $  1,125,000   
 872,148    $  1,425,000    $   500,000   
Bank of America, N.A.  
June 12, 2025 
  $ 
 457,743    $  1,000,000    $   325,000    November 8, 2024 
Royal Bank of Canada 
  $ 
 185,425    $   600,000    $   250,000    September 30, 2025 
BNP Paribas 
  $ 
June 16, 2025 
 50,000   
 183,444   $  1,000,000    $ 
JP Morgan Chase Bank, N.A. (warehouse facility) 
  $ 
 164,149    $   250,000    $   100,000   
Morgan Stanley Bank, N.A. 
February 6, 2026 
  $ 
 128,751    $   200,000    $   100,000    December 8, 2025 
Goldman Sachs Bank USA (warehouse facility) 
  $ 
 118,667    $   350,000    $   200,000    November 13, 2024 
Barclays Bank PLC 
  $ 
May 3, 2025 
 114,647    $   600,000    $   300,000   
Wells Fargo Bank, N.A. 
  $ 
June 27, 2025 
 99,221    $   620,000    $   270,000   
  $ 
Citibank, N.A. (warehouse facility) 
Citibank, N.A. (Ginnie Mae servicing asset facility)    $ 
June 27, 2025 
 75,000    $   380,000    $   280,000   
Atlas Securitized Products, L.P. (Ginnie Mae 
servicing asset facility) 
JP Morgan Chase Bank, N.A. (EBO facility) 
Goldman Sachs Bank USA (Ginnie Mae servicing 
asset facility) 
Nomura Corporate Funding Americas (Ginnie Mae 
servicing asset facility) 
Mortgage loan participation purchase and sale agreements 
Bank of America, N.A. 
Notes payable  
GMSR 2018-GT2 Notes 
GMSR 2022-GT1 Notes 
GMSR 2023-GTL1 Loans 
GMSR 2023-GTL2 Loans 
Barclays FHLMC MSR Facility 
Unsecured Notes - 5.375% 
Unsecured Notes - 4.25% 
Unsecured Notes - 5.75% 
Unsecured Notes - 7.875% 

August 25, 2025 
 425,000    $   425,000     
May 25, 2027 
 500,000    $   500,000     
    February 25, 2028 
 680,000    $   680,000     
 125,000    $   125,000     
    October 25, 2028 
 150,000    $   150,000    $   150,000    November 13, 2024 
    October 15, 2025 
 650,000     
    February 15, 2029 
 650,000     
    September 15, 2031 
 500,000     
    December 15, 2029 
 750,000     

 75,000    $   375,000    $ 
 59,781   $   500,000    $ 

  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

 50,000    $   350,000    $   350,000   

 50,000    $   325,000    $   325,000   

June 27, 2025 
June 9, 2025 

 446,406    $   550,000    $ 

 75,000   
 —   

February 7, 2025 

August 5, 2024 

June 12, 2024 

$ 
  $ 

 —   

  $ 

$ 

$ 

(1)  Outstanding indebtedness as of December 31, 2023. 

(2)  Total facility size, committed facility and maturity date include contractual changes through the date of this Report. 

74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
     
     
     
     
 
 
 
The amount at risk (the fair value of the assets pledged plus the related margin deposit, less the amount 
advanced by the counterparty and accrued interest) relating to our assets sold under agreements to repurchase is 
summarized by counterparty below as of December 31, 2023: 

Counterparty 

     Amount at risk      repurchase agreement     

Facility maturity 

(in thousands)  

  Weighted average 

maturity of  
advances under  

Atlas Securitized Products, L.P., Citibank, N.A. & Goldman 
Sachs Bank USA & Nomura Corporate Funding Americas (1) 
Atlas Securitized Products, L.P. 
Bank of America, N.A.  
BNP Paribas 
Barclays Bank PLC 
Royal Bank of Canada 
JP Morgan Chase Bank, N.A.  
Goldman Sachs Bank USA 
JP Morgan Chase Bank, N.A. (EBO facility) 
Morgan Stanley Bank, N.A. 
Citibank, N.A. 
Wells Fargo Bank, N.A. 

$  4,002,911   March 25, 2025  
May 4, 2024  
January 29, 2024  

June 27, 2025 
June 27, 2025 
 103,737  
 79,328  
June 12, 2025 
 31,964   March 24, 2024   September 30, 2025 
 28,314  
May 22, 2024   November 13, 2024 
January 21, 2024   November 8, 2024 
 25,993  
 15,375   February 19, 2024  
June 16, 2025 
April 27, 2024   December 8, 2025 
 12,954  
June 9, 2025 
 12,612   October 17, 2024  
 8,788   March 16, 2024  
January 27, 2025 
June 27, 2025 
 7,374   February 27, 2024  
 6,652   March 11, 2024  
May 3, 2025 

  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

(1)  The borrowing facility with Atlas Securitized Products, L.P., Citibank, N.A., Goldman Sachs Bank USA and 

Nomura Corporate Funding Americas is in the form of a sale of a variable funding note under an agreement to 
repurchase. 

On March 16, 2023, the Company, PNMAC, the Issuer Trust, and PLS, consented to assignments of all of the 
credit facilities provided to the Company by Credit Suisse First Boston Mortgage Capital LLC, as administrative agent, 
and Credit Suisse AG, Cayman Islands Branch, as a buyer or purchaser, and Alpine Securitization LTD, as a buyer or 
purchaser. All of the credit facilities were assigned to Atlas Securitized Products, L.P. (“Atlas SP”), Atlas Securitized 
Products Investments 3, L.P., Atlas Securitized Products Funding 2, L.P., and Nexera Holding LLC.  

All debt financing arrangements that matured between December 31, 2023 and the date of this Annual Report 

have been renewed or extended and are described in Note 14—Short-Term Borrowings to the accompanying 
consolidated financial statements. 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk 

Market risk is the exposure to loss resulting from changes in interest rates, foreign currency exchange rates, 

commodity prices, equity prices, real estate values and other market - based risks. The primary market risks that we are 
exposed to are fair value risk, interest rate and prepayment risk. 

Fair Value Risk 

Our IRLCs, mortgage loans held for sale, MSRs, MSLs and ESS financing are reported at their fair values. The 

fair value of these assets fluctuates primarily due to changes in interest rates. The fair value risk we face is primarily 
attributable to interest rate risk and prepayment risk. 

75 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest Rate Risk 

Interest rate risk is highly sensitive to many factors, including governmental monetary and tax policies, 

domestic and international economic and political considerations, and other factors beyond our control. Changes in 
interest rates affect both the fair value of, and interest income we earn from, our mortgage - related investments and our 
derivative financial instruments. This effect is most pronounced with fixed  - rate mortgage assets.  

In general, rising interest rates negatively affect the fair value of our IRLCs and inventory of mortgage loans 

held for sale and positively affect the fair value of our MSRs. Changes in interest rates significantly influence the 
prepayment speeds of the loans underlying our investments in MSRs, which can have a significant effect on their fair 
values. Changes in interest rate are most prominently reflected in the prepayment speeds of the loans underlying our 
investments in MSRs and the discount rate used in their valuation.  

Our operating results will depend, in part, on differences between the income from our investments and our 

financing costs. Presently most of our secured debt financing is based on a floating rate of interest calculated on a fixed 
spread over the relevant index, as determined by the particular financing arrangement. 

Prepayment Risk 

To the extent that the actual prepayment rate on the mortgage loans underlying our MSRs differs from what we 

projected when we initially recognized these assets and liabilities when we measure fair value as of the end of each 
reporting period, the carrying value of these assets and liabilities will be affected. In general, a decrease in the principal 
balances of the mortgage loans underlying our MSRs or an increase in prepayment expectations will decrease our 
estimates of the fair value of the MSRs, thereby reducing net servicing income, partially offset by the beneficial effect on 
net servicing income of a corresponding reduction in the fair value of our MSLs. 

Risk Management Activities 

We engage in risk management activities primarily in an effort to mitigate the effect of changes in interest rates 

on the fair value of our assets. To manage this price risk, we use derivative financial instruments acquired with the 
intention of moderating the risk that changes in market interest rates will result in unfavorable changes in the fair value 
of our assets, primarily prepayment exposure on our MSR investments as well as IRLCs and our inventory of loans held 
for sale. Our objective is to minimize our hedging expense and maximize our loss coverage based on a given hedge 
expense target. We do not use derivative financial instruments other than IRLCs for purposes other than in support of 
our risk management activities. 

Our strategies are reviewed daily within a disciplined risk management framework. We use a variety of interest 

rate and spread shifts and scenarios and define target limits for market value and liquidity loss in those scenarios. With 
respect to our IRLCs and inventory of loans held for sale, we use MBS forward sale contracts to lock in the price at 
which we will sell the mortgage loans or resulting MBS, and further use MBS put options to mitigate the risk of our 
IRLCs not closing at the rate we expect. With respect to our MSRs, we seek to mitigate mortgage-based loss exposure 
utilizing MBS forward purchase and sale contracts, address exposures to smaller interest rate shifts with Treasury and 
interest rate swap futures, and use options and swaptions to achieve target coverage levels for larger interest rate shocks. 

Fair Value Sensitivities 

The following sensitivity analyses are limited in that they were performed at a particular point in time; only 

contemplate the movements in the indicated variables; do not incorporate changes to other variables; are subject to the 
accuracy of various models and inputs used; and do not incorporate other factors that would affect our overall financial 
performance in such scenarios, including operational adjustments made by management to account for changing 
circumstances. For these reasons, the following estimates should not be viewed as earnings forecasts. 

76 

 
Mortgage Servicing Rights 

The following tables summarize the estimated change in fair value of MSRs as of December 31, 2023, given 

several shifts in pricing spreads, prepayment speed and annual per loan cost of servicing: 

Change in fair value attributable to shift in: 

-20% 

-10% 

-5% 

+5% 

+10% 

+20% 

Prepayment speed 
Pricing spread 
Annual per-loan cost of servicing 

(in thousands) 
  $   474,636   $   228,063   $   111,857   $  (107,757)   $  (211,643)   $  (408,638)  
 (94,307)   $  (186,129)   $  (362,671)  
  $   404,028   $   196,450   $ 
 (44,572)   $   (89,145)   $  (178,289)  
 89,145   $ 
  $   178,289   $ 

 96,886   $ 
 44,572   $ 

Item 8.  Financial Statements and Supplementary Data 

The information called for by this Item 8 is hereby incorporated by reference from our Financial Statements and 

Auditors’ Report in Part IV of this Report. 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None. 

Item 9A.  Controls and Procedures 

Disclosure Controls and Procedures 

We maintain disclosure controls and procedures that are designed to ensure that information required to be 

disclosed in our reports filed under the Exchange Act is recorded, processed, summarized and reported within the time 
periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our 
management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely 
decisions regarding required disclosures. However, no matter how well a control system is designed and operated, it can 
provide only reasonable, not absolute, assurance that it will detect or uncover failures within the Company to disclose 
material information otherwise required to be set forth in our periodic reports. 

Our management has conducted an evaluation, with the participation of our Chief Executive Officer and Chief 

Financial Officer, of the effectiveness of our disclosure controls and procedures as of the end of the period covered by 
this Report as required by paragraph (b) of Rule 13a-15 under the Exchange Act. Based on our evaluation, our Chief 
Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were 
effective, as of the end of the period covered by this Report, to provide reasonable assurance that information required to 
be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and 
reported within the time periods specified in the applicable rules and forms, and that it is accumulated and 
communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to 
allow timely decisions regarding required disclosure. 

Management’s Report on Internal Control over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial 

reporting as defined in Exchange Act Rule 13a-15(f). Because of its inherent limitations, internal control over financial 
reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods 
are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of 
compliance with the policies or procedures may deteriorate. Management assessed the effectiveness of its internal 
control over financial reporting based on the criteria set forth by the Committee of Sponsoring Organizations of the 
Treadway Commission (COSO) in Internal Control—Integrated Framework (2013). Based on those criteria, 
management concluded that our internal control over financial reporting was effective as of December 31, 2023. 

The effectiveness of our internal control over financial reporting as of December 31, 2023 has been audited by 

Deloitte & Touche LLP, an independent registered public accounting firm, as stated in their report which appears herein. 

77 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Changes in Internal Control over Financial Reporting 

There have been no changes in internal control over financial reporting during the quarter ended 

December 31, 2023, that have materially affected, or are reasonably likely to materially affect, our internal control over 
financial reporting.  

78 

 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and the Board of Directors of 
PennyMac Financial Services, Inc. 

Opinion on Internal Control over Financial Reporting 

We have audited the internal control over financial reporting of PennyMac Financial Services, Inc. and subsidiaries (“the 
Company”) as of December 31, 2023, based on criteria established in Internal Control—Integrated Framework (2013) 
issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the 
Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 
2023, based on criteria established in Internal Control—Integrated Framework (2013) issued by COSO. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the consolidated financial statements as of and for the year ended December 31, 2023, of the 
Company and our report dated February 21, 2024, expressed an unqualified opinion on those financial statements. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s 
Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the 
Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.  

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained in all material respects. Our audit included obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness 
of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the 
circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are 
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of 
management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely 
detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the 
financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate. 

/s/ Deloitte & Touche LLP 
Los Angeles, California 
February 21, 2024 

79 

 
 
 
 
 
 
 
 
 
 
 
Item 9B.  Other Information 

(c) Trading Plans 

As of December 31, 2023, the following directors or Section 16 officers adopted, modified or terminated the 

following Rule 10b5-1 trading arrangements or non-Rule 10b5-1 trading arrangements (in each case, as defined in Item 
408(a) of Regulation S- K): 

•  On December 8, 2023, David A. Spector, Chairman and Chief Executive Officer, adopted a trading plan 

intended to satisfy the affirmative defense of Rule 10b5-1(c) to sell 100,000 shares of PennyMac Financial 
Services, Inc. common stock and to sell additional shares of PennyMac Financial Services, Inc. common 
stock upon the vesting of 24,042 time-based restricted stock unit awards and 30,798 performance-based 
restricted stock unit awards assuming vesting at target that are subject to a maximum performance 
multiplier of 187.5%, over a period ending on December 31, 2024. 

•  On December 21, 2023, Derek W. Stark, Senior Managing Director, Chief Legal Officer and 

Secretary, adopted a trading plan intended to satisfy the affirmative defense of Rule 10b5-1(c) to sell 
PennyMac Financial Services, Inc. common stock upon the vesting of 3,879 time-based restricted stock 
unit awards and 3,823 performance-based restricted stock unit awards assuming vesting at target that are 
subject to a maximum performance multiplier of 187.5%, over a period ending on December 31, 2024. 

Item 9C.  Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 

Not applicable. 

Item 10.  Directors, Executive Officers and Corporate Governance 

PART III 

The information required by this Item 10 is hereby incorporated by reference from our definitive proxy 
statement, or will be contained in an amendment to this Report, in either case to be filed within 120 days after the end of 
fiscal year 2023. 

Item 11.  Executive Compensation 

The information required by this Item 11 is hereby incorporated by reference from our definitive proxy 
statement, or will be contained in an amendment to this Report, in either case to be filed within 120 days after the end of 
fiscal year 2023. 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

Equity Compensation Plan Information 

Our 2022 Equity Incentive Plan provides for the grant of stock options, stock appreciation rights, restricted 

stock and stock unit awards, performance units, and stock grants which we collectively refer to as “awards.” Directors, 
officers and other employees of our Company and our subsidiaries, as well as others performing consulting or advisory 
services for us, are eligible for grants under the 2022 Equity Incentive Plan. The plan administrator of the equity 
incentive plan is the compensation committee of the board of directors. The board of directors itself may also exercise 
any of the powers and responsibilities under the 2022 Equity Incentive Plan. Subject to the terms of the 2022 Equity 
Incentive Plan, the plan administrator will select the recipients of awards and determine, among other things, the number 
of shares of common stock covered by the awards and the dates upon which such awards become exercisable or any 
restrictions lapse, as applicable; the type of award and the exercise or purchase price and method of payment for each 
such award; the performance measures, if applicable, required to be satisfied prior to vesting; the vesting period for 

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
awards, risks of forfeiture and any potential acceleration of vesting or lapses in risks of forfeiture; and the duration of 
awards. 

The following table provides information about our former and current equity compensation plans as of 

December 31, 2023, which consist of the 2013 Equity Incentive Plan and the 2022 Equity Incentive Plan (collectively 
the “Equity Incentive Plans”): 

Plan category 
Equity compensation plans approved by security 
holders (3) 
Equity compensation plans not approved by 
security holders (4) 

Total 

(a) 

(b) 

  Number of securities to    Weighted average 
exercise price of  
  be issued upon exercise of   
outstanding options,    
     warrants and rights (1)      

outstanding options, 
      warrants and rights 

(c) 
  Number of securities    
  remaining available for   
future issuance under    
equity compensation    
plans (excluding  
securities reflected in    
column (a)) (2) 

 5,141,585   $ 

 —  

 5,141,585   $ 

 35.08  

 —  
 35.08  

 4,867,662  

 —  
 4,867,662  

(1)  The weighted average exercise price set forth in this column relates only to 3,856,620 shares of stock options 

outstanding under our Equity Incentive Plans. The remaining securities included in column (a) of this table are 
performance and time - based restricted stock units, for which no exercise price applies. 

(2)  This number includes a general pool of 4,600,000 shares of common stock authorized for future awards, initially 
authorized under the 2022 Equity Incentive Plan, plus, on or after January 1, 2023, and each January 1st thereafter 
through January 1, 2032, by an amount equal to the lesser of (i) 1.75% of our outstanding common stock on a fully 
diluted basis as of the end of our immediately preceding fiscal year, (ii) 1,322,024 shares, and (iii) any lower 
amount determined by our board of directors.  

(3)  Represents our Equity Incentive Plans. 

(4)  We do not have any equity plans that have not been approved by our stockholders. 

The other information required by this Item 12 is hereby incorporated by reference from our definitive proxy 

statement, or will be contained in an amendment to this Report, in either case to be filed within 120 days after the end of 
fiscal year 2023. 

Item 13.  Certain Relationships and Related Transactions, and Director Independence 

The information required by this Item 13 is hereby incorporated by reference from our definitive proxy 
statement, or will be contained in an amendment to this Report, in either case to be filed within 120 days after the end of 
fiscal year 2023. 

Item 14.  Principal Accountant Fees and Services 

Our independent public accounting firm is Deloitte & Touche LLP, Los Angeles, CA, PCAOB Auditor ID 34. 

The information required by this Item 14 is hereby incorporated by reference from our definitive proxy 
statement, or will be contained in an amendment to this Report, in either case to be filed within 120 days after the end of 
fiscal year 2023. 

81 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 15.  Exhibits and Financial Statement Schedules 

PART IV 

Exhibit No. 
2.1 

      Exhibit Description 
  Contribution Agreement and Plan of Merger, dated as of 

August 2, 2018, by and among PennyMac Financial Services, 
Inc., New PennyMac Financial Services, Inc., New PennyMac 
Merger Sub, LLC, Private National Mortgage Acceptance 
Company, LLC, and the Contributors. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
8-K12B 

Filing Date 

  November 1, 2018 

3.1 

  Amended and Restated Certificate of Incorporation of New 

8-K12B 

  November 1, 2018 

PennyMac Financial Services, Inc. 

3.1.1 

  Certificate of Amendment to Amended and Restated 

8-K12B 

  November 1, 2018 

Certificate of Incorporation of New PennyMac Financial 
Services, Inc. 

3.2 

  Amended and Restated Bylaws of New PennyMac Financial 

8-K12B 

  November 1, 2018 

Services, Inc. 

3.2.1 

  Amendment to Amended and Restated Bylaws of PennyMac 
Financial Services, Inc. (formerly known as New PennyMac 
Financial Services, Inc.). 

10-Q 

  November 4, 2019 

4.1 

4.2 

4.3 

4.4 

4.5 

  Description of Securities Registered Pursuant to Section 12 of 

10-K 

  February 25, 2021 

the Securities Exchange Act of 1934. 

Indenture, dated as of September 29, 2020, among PennyMac 
Financial Services, Inc., the guarantors party thereto and U.S. 
Bank, National Association, as trustee, relating to the 5.375% 
Senior Notes due 2025. 

8-K 

  September 29, 2020 

  Form of Global Note for 5.375% Senior Notes due 2025 

8-K 

  September 29, 2020 

(Included in Exhibit 4.2). 

  First Supplemental Indenture, dated as of October 19, 2020, 
among PennyMac Financial Services, Inc., the guarantors 
party thereto and U.S. Bank, National Association, as trustee, 
relating to the 5.375% Senior Notes due 2025. 

  Second Supplemental Indenture, dated as of October 7, 2021, 
among PennyMac Financial Services, Inc., the guarantors 
party thereto and U.S. Bank, National Association, as trustee, 
relating to the 5.375% Senior Notes due 2025. 

10-Q 

  November 6, 2020 

8-K 

October 8, 2021 

82 

  
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
4.6 

      Exhibit Description 

Indenture, dated as of February 11, 2021, among PennyMac 
Financial Services, Inc., the guarantors party thereto and U.S. 
Bank, National Association, as trustee, relating to the 4.25% 
Senior Notes due 2029. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
8-K 

Filing Date 

  February 11, 2021 

4.7 

4.8 

4.9 

  Form of Global Note for 4.25% Senior Notes due 2029 

8-K 

  February 11, 2021 

(Included in Exhibit 4.6). 

  First Supplemental Indenture, dated as of October 7, 2021, 
among PennyMac Financial Services, Inc., the guarantors 
party thereto and U.S. Bank, National Association, as trustee, 
relating to the 4.250% Senior Notes due 2029. 

Indenture, dated as of September 16, 2021, among PennyMac 
Financial Services, Inc., the guarantors party thereto and U.S. 
Bank, National Association, as trustee, relating to the 5.750% 
Senior Notes due 2031. 

8-K 

October 8, 2021 

8-K 

  September 16, 2021 

4.10 

  Form of Global Note for 5.750% Senior Notes due 2031 

8-K 

  September 16, 2021 

(included in Exhibit 4.9). 

4.11 

Indenture, dated as of December 11, 2023, among PennyMac 
Financial Services, Inc., the guarantors party thereto and U.S. 
Bank Trust Company, National Association, as trustee, 
relating to the 7.875% Senior Notes due 2029. 

8-K 

  December 11, 2023 

4.12 

  Form of Global Note for 7.875% Senior Notes due 2029 

8-K 

  December 11, 2023 

(included in Exhibit 4.11). 

10.1 

10.2 

  Fifth Amended and Restated Limited Liability Company 
Agreement of Private National Mortgage Acceptance 
Company, LLC, dated as of November 1, 2018. 

8-K12B 

  November 1, 2018 

  Tax Receivable Agreement, dated as of May 8, 2013, between 
PennyMac Financial Services, Inc., Private National Mortgage 
Acceptance Company, LLC and each of the Members. 

8-K 

May 14, 2013 

10.3 

  Amended and Restated Registration Rights Agreement, dated 

8-K12B 

  November 1, 2018 

as of November 1, 2018, among PennyMac Financial Services, 
Inc., New PennyMac Financial Services, Inc. and the Holders. 

10.4 

  Second Amended and Restated Stockholder Agreement, dated 
as of March 1, 2023, between PennyMac Financial Services, 
Inc. and HC Partners LLC. 

8-K 

March 3, 2023 

83 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.5† 

      Exhibit Description 
  Employment Agreement, dated December 13, 2022, among 
David A. Spector, Private National Mortgage Acceptance 
Company, LLC and PennyMac Financial Services, Inc. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
8-K 

Filing Date 

  December 16, 2022 

10.6† 

  Employment Agreement, dated December 13, 2022 among 

8-K 

  December 16, 2022 

Doug Jones, Private National Mortgage Acceptance Company, 
LLC and PennyMac Financial Services, Inc. 

10.7† 

  Form of PennyMac Financial Services, Inc. Indemnification 

10-K 

  February 25, 2021 

Agreement. 

10.8† 

  PennyMac Financial Services, Inc. Change of Control 

8-K 

  September 28, 2021 

Severance Plan. 

10.9† 

  PennyMac Financial Services, Inc. 2013 Equity Incentive 

8-K 

May 14, 2013 

Plan. 

10.10† 

  First Amendment to the PennyMac Financial Services, Inc. 

10-K 

March 9, 2018 

2013 Equity Incentive Plan. 

10.11† 

  Second Amendment to the PennyMac Financial Services, Inc. 

DEF14A 

April 17, 2018 

2013 Equity Incentive Plan. 

10.12† 

  Third Amendment to the PennyMac Financial Services, Inc. 

10-K 

  February 25, 2021 

2013 Equity Incentive Plan. 

10.13† 

  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 

8-K 

June 17, 2013 

Form of Stock Option Award Agreement. 

10.14† 

  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 

10-Q 

August 2, 2018 

Form of Stock Option Award Agreement (2018). 

10.15† 

  Omnibus Amendment to PennyMac Financial Services, Inc. 
2013 Equity Incentive Plan Stock Option Award Agreement 
(2019). 

10-K 

March 5, 2019 

10.16† 

  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 

10-Q 

May 7, 2020 

Form of Stock Option Award Agreement (2020). 

10.17† 

10.18† 

  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 
Form of Stock Option Award Agreement (Special Option 
2020). 

  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 
Form of Restricted Stock Unit Subject to Continued Service 
Award Agreement for Non-Employee Directors (2021). 

10-K 

  February 25, 2021 

10-K 

  February 25, 2021 

84 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.19† 

      Exhibit Description 
  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 

Form of Stock Option Award Agreement (2021). 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
10-Q 

Filing Date 
May 6, 2021 

10.20† 

  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 

10-Q 

August 5, 2021 

Form of Stock Option Award Agreement (2021). 

10.21† 

  PennyMac Financial Services, Inc. 2013 Equity Incentive Plan 

10-Q 

August 5, 2021 

Form of Omnibus Amendment to Stock Option Award 
Agreements (2021). 

10.22† 

  PennyMac Financial Services, Inc. 2022 Equity Incentive 

10-K 

  February 22, 2023 

Plan. 

10.23† 

  PennyMac Financial Services, Inc. 2022 Equity Incentive Plan 

10-Q 

May 3, 2023 

Form of Stock Option Award Agreement (2023). 

10.24† 

10.25† 

  PennyMac Financial Services, Inc. 2022 Equity Incentive Plan 
Form of Restricted Stock Unit Subject to Continued Service 
Award Agreement (Net Share Withholding) (2023). 

10-Q 

May 3, 2023 

  PennyMac Financial Services, Inc. 2022 Equity Incentive Plan 
Form of Restricted Stock Unit Subject to Continued Service 
Award Agreement (Sale to Cover) (2023). 

10-Q 

May 3, 2023 

10.26† 

  PennyMac Financial Services, Inc. 2022 Equity Incentive Plan 

10-Q 

May 3, 2023 

Form of Restricted Stock Unit Subject to Performance 
Components Award Agreement (Sale to Cover) (2023). 

10.27† 

  PennyMac Financial Services, Inc. 2022 Equity Incentive Plan 

10-Q 

May 3, 2023 

Form of Restricted Stock Unit Subject to Performance 
Components Award Agreement (Net Share Withholding) 
(2023). 

10.28† 

  PennyMac Financial Services, Inc. 2022 Equity Incentive Plan 
Form of Restricted Stock Unit Subject to Continued Service 
Award Agreement for Non-Employee Directors (2023). 

10-Q 

May 3, 2023 

10.29† 

  Separation Agreement and General Release date as of 

8-K/A 

  March 24, 2023 

March 21, 2023. 

10.30 

  Third Amended and Restated Management Agreement, dated 
as of June 30, 2020, by and among PennyMac Mortgage 
Investment Trust, PennyMac Operating Partnership, L.P. and 
PNMAC Capital Management, LLC. 

8-K 

July 2, 2020 

85 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.31 

10.32 

      Exhibit Description 
  Fourth Amended and Restated Flow Servicing Agreement, 
dated as of June 30, 2020, between PennyMac Operating 
Partnership, L.P. and PennyMac Loan Services, LLC. 

  Amendment No. 1 to the Fourth Amended and Restated Flow 
Servicing Agreement, dated as of March 9, 2021, by and 
between PennyMac Loan Services, LLC and PennyMac 
Operating Partnership, L.P. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
8-K 

Filing Date 
July 2, 2020 

10-Q 

May 6, 2021 

10.33 

  Amendment No. 2 to the Fourth Amended and Restated Flow 

10-Q 

August 5, 2021 

Servicing Agreement, dated as of June 4, 2021, by and 
between PennyMac Loan Services, LLC and PennyMac 
Operating Partnership, L.P. 

10.34 

  Amendment No. 3 to Fourth Amended and Restated Flow 

10-Q 

  November 4, 2021 

Servicing Agreement, dated as of September 29, 2021, by and 
between PennyMac Loan Services, LLC and PennyMac 
Operating Partnership, L.P. 

10.35 

  Flow Servicing Agreement, dated as of June 1, 2022, by and 

10-Q 

August 5, 2022 

between PennyMac Loan Services, LLC and PennyMac Corp. 

10.36 

10.37 

10.38 

10.39 

  Second Amended and Restated Mortgage Banking Services 
Agreement, dated as of June 30, 2020, between PennyMac 
Loan Services, LLC and PennyMac Corp. 

  Amendment No. 1 to Second Amended and Restated 
Mortgage Banking Services Agreement, dated as of 
December 8, 2020, by and between PennyMac Loan Services, 
LLC and PennyMac Corp. 

  Amendment No. 2 to Second Amended and Restated 
Mortgage Banking Services Agreement, dated as of 
September 28, 2022, by and between PennyMac Loan 
Services, LLC and PennyMac Corp., and effective as of 
October 1, 2022. 

  Amendment No. 3 to Second Amended and Restated 
Mortgage Banking Services Agreement, dated as of 
December 6, 2022, by and between PennyMac Loan Services, 
LLC and PennyMac Corp., and effective as of November 1, 
2022. 

8-K 

July 2, 2020 

10-K 

  February 25, 2021 

10-Q 

  November 2, 2022 

10-K 

  February 22, 2023 

10.40 

  Second Amended and Restated MSR Recapture Agreement, 

8-K 

July 2, 2020 

dated as of June 30, 2020, between PennyMac Loan Services, 
LLC and PennyMac Corp. 

86 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.41 

      Exhibit Description 
  Amendment No. 1 to Second Amended and Restated MSR 

Recapture Agreement, dated as of December 8, 2020, by and 
between PennyMac Loan Services, LLC and PennyMac Corp. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
10-K 

Filing Date 

  February 25, 2021 

10.42 

  Mortgage Loan Purchase Agreement, dated as of 

10-K 

  March 10, 2016 

September 25, 2012, by and between PennyMac Loan 
Services, LLC and PennyMac Corp. 

10.43 

  Flow Sale Agreement, dated as of June 16, 2015, by and 

10-Q 

August 7, 2015 

between PennyMac Corp. and PennyMac Loan Services, LLC. 

10.44 

10.45 

  HELOC Flow Purchase and Servicing Agreement, dated as of 
February 25, 2019, by and between PennyMac Loan Services, 
LLC and PennyMac Corp. 

10-Q 

May 6, 2019 

  Third Amended and Restated Base Indenture, dated as of 
April 1, 2020, by and among PNMAC GMSR ISSUER 
TRUST, Citibank, N.A., PennyMac Loan Services, LLC, 
Credit Suisse First Boston Mortgage Capital LLC and 
Pentalpha Surveillance LLC. 

8-K 

April 7, 2020 

10.46 

  Amendment No. 1 to Third Amended and Restated Base 

8-K 

June 14, 2022 

Indenture, dated as of June 8, 2022, by and among PNMAC 
GMSR ISSUER TRUST, Citibank, N.A., PennyMac Loan 
Services, LLC, Credit Suisse First Boston Mortgage Capital 
LLC, and Pentalpha Surveillance LLC. 

10.47 

  Amendment No. 2 to Third Amended and Restated Base 

10-Q 

August 5, 2022 

Indenture, dated as of June 9, 2022, by and among PNMAC 
GMSR ISSUER TRUST, Citibank, N.A., PennyMac Loan 
Services, LLC, Credit Suisse First Boston Mortgage Capital 
LLC and Pentalpha Surveillance LLC. 

10.48 

  Amendment No. 3, dated February 7, 2023, to the Third 

8-K 

  February 13, 2023 

Amended and Restated Base Indenture, dated as of April 1, 
2020, by and among PNMAC GMSR ISSUER TRUST, 
Citibank, N.A., as Indenture Trustee, PennyMac Loan 
Services, LLC, Credit Suisse First Boston Mortgage Capital 
LLC, and consented and agreed to by Goldman Sachs Bank 
USA. 

10.49 

  Amended and Restated Series 2016-MSRVF1 Indenture 

8-K 

March 6, 2018 

Supplement to Indenture, dated as of February 28, 2018, by 
and among PNMAC GMSR ISSUER TRUST, Citibank, N.A., 
PennyMac Loan Services, LLC and Credit Suisse First Boston 
Mortgage Capital LLC. 

87 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.50 

      Exhibit Description 
  Amendment No. 1 to Amended and Restated Series 2016-

MSRVF1 Indenture Supplement, dated as of August 10, 2018, 
by and among PNMAC GMSR ISSUER TRUST, Citibank, 
N.A., PennyMac Loan Services, LLC and Credit Suisse First 
Boston Mortgage Capital LLC. 

10.51˄ 

  Amendment No. 2 to the Amended and Restated Series 2016-
MSRVF1 Indenture Supplement, dated as of April 24, 2020, 
by and among PNMAC GMSR ISSUER TRUST, Citibank, 
N.A., PennyMac Loan Services, LLC, and Credit Suisse First 
Boston Mortgage Capital LLC. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
10-Q 

Filing Date 

  November 2, 2018 

10-Q 

May 7, 2020 

10.52˄ 

  Amendment No. 3 to the Amended and Restated Series 2016-

10-Q 

  November 6, 2020 

MSRVF1 Indenture Supplement, dated as of August 25, 2020, 
among PNMAC GMSR ISSUER TRUST, Citibank, N.A., 
PennyMac Loan Services, LLC, and Credit Suisse First 
Boston Mortgage Capital LLC. 

10.53   

  Amendment No. 4 to the Amended and Restated Series 2016-
MSRVF1 Indenture Supplement, dated as of April 1, 2021, 
among PNMAC GMSR ISSUER TRUST, Citibank, N.A., 
PennyMac Loan Services, LLC and Credit Suisse First Boston 
Mortgage Capital LLC. 

10-Q 

May 6, 2021 

10.54˄ 

  Amendment No. 5 to the Series 2016-MSRVF1 Indenture 

8-K 

August 5, 2021 

10.55 

10.56 

Supplement, dated as of July 30, 2021, by and among PNMAC 
GMSR ISSUER TRUST, Citibank, N.A., PennyMac Loan 
Services, LLC and Credit Suisse First Boston Mortgage 
Capital LLC. 

  Omnibus SOFR Amendment No. 6 to Series 2016-MSRVF1 
Indenture Supplement, Amendment No. 4 to Series 2020-
SPIADVF1 Indenture Supplement, Omnibus Amendment 
No. 1 to Series 2016-MBSADV1 Indenture Supplement and 
Series 2021-MBSADVF1 Indenture Supplement, dated as of 
February 10, 2022, by and among PNMAC GMSR ISSUER 
TRUST, Citibank, N.A., PennyMac Loan Services, LLC, 
Credit Suisse First Boston Mortgage Capital LLC, and Credit 
Suisse AG, Cayman Islands Branch. 

Joint Amendment No. 7 to Series 2016-MSRVF1 Indenture 
Supplement and Amendment No. 5 to Series 2020-SPIADVF1 
Indenture Supplement, dated as of June 8, 2022, by and among 
PNMAC GMSR ISSUER TRUST, Citibank, N.A., PennyMac 
Loan Services, LLC, Credit Suisse First Boston Mortgage 
Capital LLC, and Credit Suisse AG, Cayman Islands Branch. 

88 

10-Q 

May 5, 2022 

10-Q 

August 5, 2022 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.57˄ 

      Exhibit Description 
  Amendment No. 8 to Series 2016-MSRVF1 Indenture 
Supplement, dated as of June 27, 2023, by and among 
PNMAC GMSR ISSUER TRUST, Citibank, N.A., PennyMac 
Loan Services, LLC, and Atlas Securitized Products, L.P. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
10-Q 

Filing Date 
August 3, 2023 

10.58 

  Series 2018-GT1 Indenture Supplement, dated as of 

8-K 

March 6, 2018 

February 28, 2018, to Second Amended and Restated Base 
Indenture, dated as of August 10, 2017, by and among 
PNMAC GMSR ISSUER TRUST, Citibank, N.A., PennyMac 
Loan Services, LLC and Credit Suisse First Boston Mortgage 
Capital LLC. 

10.59 

  Series 2018-GT2 Indenture Supplement, dated as of 

8-K 

  August 15, 2018 

August 10, 2018, to Second Amended and Restated Base 
Indenture, dated as of August 10, 2017, by and among 
PNMAC GMSR ISSUER TRUST, Citibank, N.A., PennyMac 
Loan Services, LLC and Credit Suisse First Boston Mortgage 
Capital LLC. 

10.60 

  Series 2022-GT1 Indenture Supplement to Third Amended 

8-K 

June 14, 2022 

and Restated Base Indenture, dated as of June 8, 2022, by and 
among PNMAC GMSR ISSUER TRUST, Citibank, N.A., 
PennyMac Loan Services, LLC, and Credit Suisse First 
Boston Mortgage Capital LLC. 

10.61 

  Series 2023-GTL1 Indenture Supplement and Loan 

8-K 

March 3, 2023 

Agreement, dated as of February 28, 2023, by and among 
PNMAC GMSR ISSUER TRUST, as issuer, PennyMac Loan 
Services, LLC, as administrator and servicer, Credit Suisse 
First Boston Mortgage Capital LLC, as administrative agent, 
and the syndicated lenders party thereto. 

10.62˄ 

  Series 2023-GTL2 Indenture Supplement and Loan 

8-K 

  October 26, 2023 

Agreement, dated as of October 25, 2023, by and among 
PNMAC GMSR ISSUER TRUST, as issuer, PennyMac Loan 
Services, LLC, as administrator and servicer, Atlas Securitized 
Products, L.P., as administrative agent, and the syndicated 
lenders party thereto. 

10.63 

10.64 

  Guaranty, dated as of December 19, 2016, made by Private 
National Mortgage Acceptance Company, LLC, in favor of 
PNMAC GMSR ISSUER TRUST. 

8-K 

  December 21, 2016 

  Amendment No. 1 to Guaranty, dated as of February 16, 2017, 
by and between PNMAC GMSR ISSUER TRUST and Private 
National Mortgage Acceptance Company, LLC. 

8-K 

  February 23, 2017 

89 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.65 

      Exhibit Description 
  Amended and Restated Master Repurchase Agreement, dated 
as of April 1, 2020, by and among PNMAC GMSR ISSUER 
TRUST, PennyMac Loan Services, LLC and Private National 
Mortgage Acceptance Company, LLC. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
8-K 

Filing Date 
April 7, 2020 

10.66 

  Amendment No. 1 to Amended and Restated Master 

10-Q 

August 5, 2022 

10.67 

10.68˄ 

10.69 

Repurchase Agreement, dated as of June 9, 2022, by and 
among PNMAC GMSR ISSUER TRUST, PennyMac Loan 
Services, LLC and Private National Mortgage Acceptance 
Company, LLC, Credit Suisse AG, Cayman Islands Branch, 
Citibank, N. A., and Credit Suisse First Boston Mortgage 
Capital, LLC.  

  Side Letter Agreement to Series 2016-MSRVF1 Amended and 
Restated Master Repurchase Agreement, dated as of July 30, 
2021, by and among PennyMac Loan Services, LLC, Credit 
Suisse AG, Cayman Islands Branch, Citibank, N. A., and 
Credit Suisse First Boston Mortgage Capital, LLC. 

  Amended and Restated Master Repurchase Agreement, dated 
as of July 30, 2021, by and among PennyMac Loan Services, 
LLC, Credit Suisse AG, Cayman Islands Branch, Citibank, N. 
A., and Credit Suisse First Boston Mortgage Capital, LLC, 
MSR Collateralized Notes, SERIES 2016-MSRVF1. 

  Omnibus Amendment No. 1 to Amended and Restated Master 
Repurchase Agreements, dated as of June 8, 2022, by and 
among PennyMac Loan Services, LLC, Credit Suisse AG, 
Cayman Islands Branch, Citibank, N. A., and Credit Suisse 
First Boston Mortgage Capital, LLC, MSR Collateralized 
Notes, SERIES 2016-MSRVF1 and SERIES 2020-
SPIADVF1. 

10-K 

  February 23, 2022 

8-K 

August 5, 2021 

10-Q 

August 5, 2022 

10.70 

  Omnibus Amendment No. 2 to the 2016-MSRVF1 Amended 

8-K 

  February 13, 2023 

and Restated Repurchase Agreement and Amendment No. 3 to 
the Series 2020-SPIADVF1 Repurchase Agreement, dated as 
of February 7, 2023, by and among Credit Suisse First Boston 
Mortgage Capital LLC, Credit Suisse AG, Cayman Islands 
Branch, Citibank, N.A., and PennyMac Loan Services, LLC 
and acknowledged by Private National Mortgage Acceptance 
Company, LLC, as guarantor. 

90 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.71 

      Exhibit Description 
  Omnibus Assignment, Assumption and Amendment, dated 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
8-K 

  March 17, 2023 

Filing Date 

March 16, 2023, among Credit Suisse First Boston Mortgage 
Capital LLC, Credit Suisse AG, Cayman Islands Branch, 
Alpine Securitization LTD, Atlas Securitized Products, L.P., 
Atlas Securitized Products Investments 3, L.P., Atlas 
Securitized Products Funding 2, L.P., and Nexera Holding 
LLC, PennyMac Loan Services, LLC, and Private National 
Mortgage Acceptance Company, LLC. 

Joint Omnibus Assignment, Assumption and Amendment 
No. 3 to the Series 2016-MSRVF1 Repurchase Agreement, 
Amendment No. 4 to the Series 2020-SPIADVF1 Repurchase 
Agreement, Amendment No. 3 to the Pricing Side Letters, 
Amendment No. 2 to the Side Letter Agreements and 
Amendment No. 1 to the VFN Repo Guaranty, dated 
March 16, 2023, among Credit Suisse First Boston Mortgage 
Capital LLC, Credit Suisse AG, Cayman Islands Branch, 
Citibank, N.A., PennyMac Loan Services, LLC, Atlas 
Securitized Products, L.P., Nexera Holding LLC, and Private 
National Mortgage Acceptance Company, LLC. 

Joint Omnibus Amendment No. 4 to the Series 2016-MSRVF1 
Repurchase Agreement, Amendment No. 5 to the Series 2020-
SPIADVF1 Repurchase Agreement, and Amendment No. 4 to 
the Series 2016-MSRVF1 and Series 2020-SPIADVF1 Pricing 
Side Letters, dated as of June 27, 2023, by and among Atlas 
Securitized Products, L.P., Nexera Holding LLC, Citibank, 
N.A., PennyMac Loan Services, LLC and Private National 
Mortgage Acceptance Company, LLC. 

Joint Assignment, Assumption and Amendment No. 3 to the 
Series 2021-MSRVF1 Repurchase Agreement, Amendment 
No. 2 to the Series 2021-MSRVF1 Pricing Side Letter and 
Amendment No. 2 to the Series 2021-MSRVF1 Side Letter 
Agreement, dated March 16, 2023, among Credit Suisse First 
Boston Mortgage Capital LLC, Credit Suisse AG, Cayman 
Islands Branch, PennyMac Loan Services, LLC, Atlas 
Securitized Products, L.P., Nexera Holding LLC, and Private 
National Mortgage Acceptance Company, LLC. 

8-K 

  March 17, 2023 

10-Q 

August 3, 2023 

8-K 

  March 17, 2023 

  Omnibus Amendment No. 3 to the Series 2016-MSRVF1 and 
Series 2020-SPIADVF1 Side Letter Agreements, dated as of 
June 27, 2023, by and among Atlas Securitized Products, L.P., 
Nexera Holding LLC, PennyMac Loan Services, LLC and 
Private National Mortgage Acceptance Company, LLC. 

10-Q 

August 3, 2023 

10.72 

10.73˄ 

10.74 

10.75 

91 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
8-K 

Filing Date 
August 5, 2021 

8-K 

August 5, 2021 

10-Q 

August 5, 2022 

10-Q 

August 3, 2023 

10-Q 

August 3, 2023 

Exhibit No. 
10.76 

      Exhibit Description 
  Second Amended and Restated Guaranty, dated as of July 30, 
2021, by Private National Mortgage Acceptance Company, 
LLC in favor of Credit Suisse First Boston Mortgage Capital 
LLC on behalf of Credit Suisse AG, Cayman Island Branch 
and Citibank, N.A.. 

  Amended and Restated Master Repurchase Agreement, dated 
as of July 30, 2021, by and among PennyMac Loan Services, 
LLC, Credit Suisse AG, Cayman Islands Branch, Citibank, N. 
A., and Credit Suisse First Boston Mortgage Capital, LLC, 
MSR Collateralized Notes, SERIES 2020-SPIADVF1. 

  Amendment No. 2 to SERIES 2020-SPIADVF1 Amended and 
Restated Master Repurchase Agreement, dated as of June 9, 
2022, by and among PennyMac Loan Services, LLC, Credit 
Suisse AG, Cayman Islands Branch, Citibank, N. A., and 
Credit Suisse First Boston Mortgage Capital, LLC. 

  Amended and Restated Series 2020-SPIADVF1 Indenture 
Supplement, dated as of February 7, 2023, by and among 
PNMAC GMSR ISSUER TRUST, Citibank, N.A., PennyMac 
Loan Services, LLC, Credit Suisse First Boston Mortgage 
Capital LLC and Goldman Sachs Bank USA. 

  Amendment No. 1 to Series 2020-SPIADVF1 Indenture 
Supplement, dated as of June 27, 2023, by and among 
PNMAC GMSR ISSUER TRUST, Citibank, N.A., PennyMac 
Loan Services, LLC, Atlas Securitized Products, L.P., and 
Goldman Sachs Bank USA. 

10.77˄ 

10.78 

10.79 

10.80˄ 

10.81˄ 

10.82 

Joinder and Amendment No. 2 to the A&R Series 2020-
SPIADVF1 Indenture Supplement, dated as of August 4, 2023, 
by an among PNMAC GMSR ISSUER TRUST, Citibank, 
N.A., Pennymac Loan Services, LLC, Atlas Securitized 
Products, L.P., Goldman Sachs Bank USA, Nomura Corporate 
Funding Americas, LLC and Nexera Holding LLC. 

* 

  Side Letter Agreement to Series 2020-SPIADVF1 Amended 
and Restated Master Repurchase Agreement, dated as of 
July 30, 2021, by and among PennyMac Loan Services, LLC, 
Credit Suisse AG, Cayman Islands Branch, Citibank, N. A., 
and Credit Suisse First Boston Mortgage Capital, LLC. 

10-K 

  February 23, 2022 

92 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.83  

      Exhibit Description 
  Omnibus Amendment No. 1 to the Side Letter Agreements, 
dated December 7, 2021, by and among PennyMac Loan 
Services, LLC, Credit Suisse AG, Cayman Islands Branch, 
Citibank, N. A., and Credit Suisse First Boston Mortgage 
Capital, LLC. 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
10-K 

Filing Date 

  February 23, 2022 

10.84 

  Base Indenture, dated as of April 28, 2021, by and among 

8-K 

May 3, 2021 

PFSI ISSUER TRUST - FMSR, as Issuer, Citibank, N.A., as 
Indenture Trustee, Calculation Agent, Paying Agent and 
Securities Intermediary, PennyMac Loan Services, LLC, as 
Servicer and Administrator, and Credit Suisse First Boston 
Mortgage Capital LLC, as Administrative Agent. 

10.85 

  Master Repurchase Agreement, dated as of April 28, 2021, by 

8-K 

May 3, 2021 

and among PFSI ISSUER TRUST - FMSR, as Buyer, 
PennyMac Loan Services, LLC, as Seller, and Private National 
Mortgage Acceptance Company, LLC, as Guarantor. 

10.86 

  Guaranty, dated as of April 28, 2021, made by Private 

8-K 

May 3, 2021 

10.87 

10.88 

National Mortgage Acceptance Company, LLC, in favor of 
PFSI ISSUER TRUST – FMSR. 

  Master Repurchase Agreement, dated as of April 28, 2021, by 
and among Credit Suisse First Boston Mortgage Capital LLC, 
as administrative agent, Credit Suisse AG, Cayman Islands 
Branch, as Buyer, and PennyMac Loan Services, LLC, as 
Seller. 

  Amendment No. 1 to the Series 2021-MSRVF1 Repurchase 
Agreement, dated as of September 8, 2021, by and among 
Credit Suisse First Boston Mortgage Capital LLC, Credit 
Suisse AG, Cayman Islands Branch, PennyMac Loan 
Services, LLC, and Private National Mortgage Acceptance 
Company, LLC. 

8-K 

May 3, 2021 

10-K 

  February 23, 2022 

10.89 

  Amendment No. 2 to the Series 2021-MSRVF1 Repurchase 

10-K 

  February 23, 2022 

Agreement, dated as of December 29, 2021 and effective as of 
January 1, 2022, by and among Credit Suisse First Boston 
Mortgage Capital LLC, Credit Suisse AG, Cayman Islands 
Branch, PennyMac Loan Services, LLC, and Private National 
Mortgage Acceptance Company, LLC. 

93 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
10.90 

      Exhibit Description 

Joint Amendment No. 4 to the Series 2021-MSRVF1 
Repurchase Agreement and Amendment No. 3 to the Series 
2021-MSRVF1 Pricing Side Letter, dated as of June 27, 2023, 
by and among Atlas Securitized Products, L.P., Nexera 
Holding LLC, PennyMac Loan Services, LLC and Private 
National Mortgage Acceptance Company, LLC.  

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
10-Q 

Filing Date 
August 3, 2023 

10.91 

  Guaranty, dated as of April 28, 2021, by Private National 

8-K 

May 3, 2021 

Mortgage Acceptance Company, LLC, in favor of PennyMac 
Loan Services, LLC. 

10.92 

  Series 2023-MSRVF2 Master Repurchase Agreement, dated 

8-K 

  August 10, 2023 

as of August 4, 2023, by and among PennyMac Loan Services, 
LLC and Nomura Corporate Funding Americas, LLC. 

10.93 

  Series 2020-SPIADVF1 Master Repurchase Agreement, dated 
as of August 4, 2023, by and among PennyMac Loan Services, 
LLC and Nomura Corporate Funding Americas, LLC. 

8-K 

  August 10, 2023 

10.94 

  Guaranty, by Private National Mortgage Acceptance 

8-K 

  August 10, 2023 

Company, LLC, as guarantor, in favor of Nomura Corporate 
Funding Americas, LLC, dated as of August 4, 2023. 

10.95 

  Amended and Restated SERIES 2020-SPIADVF1 Guaranty, 

* 

dated as of December 20, 2023, by and among Private 
National Mortgage Acceptance Company, LLC, PennyMac 
Loan Services, LLC, PNMAC GMSR VFN Funding, LLC and 
Goldman Sachs Bank USA. 

10.96 

  Amended and Restated SERIES 2023-MSRVF1 Guaranty, 
dated as of December 20, 2023, by and among Private 
National Mortgage Acceptance Company, LLC, PennyMac 
Loan Services, LLC, PNMAC SPIA VFN Funding, LLC and 
Goldman Sachs Bank USA. 

10.97 

  SERIES 2020-SPIADVF1 Amended and Restated Master 

Repurchase Agreement, dated as of December 20, 2023, by 
and among Goldman Sachs Bank USA, PNMAC SPIA VFN 
Funding, LLC, PennyMac Loan Services, LLC, and Private 
National Mortgage Acceptance Company, LLC. 

10.98 

  SERIES 2023-MSRVF1 Amended and Restated Master 

Repurchase Agreement, dated as of December 20, 2023, by 
and among Goldman Sachs Bank USA, PNMAC GMSR VFN 
Funding, LLC, PennyMac Loan Services, LLC, and Private 
National Mortgage Acceptance Company, LLC. 

21.1 

  Subsidiaries of PennyMac Financial Services, Inc. 

* 

* 

* 

* 

94 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No. 
23.1 

      Exhibit Description 
  Consent of Deloitte & Touche LLP. 

31.1 

  Certification of David A. Spector pursuant to Rule 13a-14(a), 
as adopted pursuant to Section 302 of the Sarbanes-Oxley Act 
of 2002. 

31.2 

  Certification of Daniel S. Perotti pursuant to Rule 13a-14(a), 

as adopted pursuant to Section 302 of the Sarbanes-Oxley Act 
of 2002. 

32.1 

32.2 

97 

101 

  Certification of David A. Spector pursuant to Rule 13a-14(b) 
and 18 U.S.C. Section 1350, as adopted pursuant to Section 
906 of the Sarbanes-Oxley Act of 2002. 

  Certification of Daniel S. Perotti pursuant to Rule 13a-14(b) 
and 18 U.S.C. Section 1350, as adopted pursuant to Section 
906 of the Sarbanes-Oxley Act of 2002. 

  Recoupment of Incentive Compensation Policy For Executive 

Officers. 

Interactive data files pursuant to Rule 405 of Regulation S-T, 
formatted in Inline XBRL: (i) the Consolidated Balance Sheets 
as of December 31, 2023 and December 31, 2022 (ii) the 
Consolidated Statements of Income for the years ended 
December 31, 2023 and December 31, 2022, (iii) the 
Consolidated Statements of Changes in Stockholders’ Equity 
for the years ended December 31, 2023 and December 31, 
2022, (iv) the Consolidated Statements of Cash Flows for the 
years ended December 31, 2023 and December 31, 2022 and 
(v) the Notes to the Consolidated Financial Statements. 

101.INS 

  XBRL Instance Document – the instance document does not 
appear in the Interactive Data File because its XBRL tags are 
embedded within the Inline XBRL document 

101.SCH 

Inline XBRL Taxonomy Extension Schema Document 

101.CAL 

101.DEF 

Inline XBRL Taxonomy Extension Calculation Linkbase 
Document 

Inline XBRL Taxonomy Extension Definition Linkbase 
Document 

101.LAB 

Inline XBRL Taxonomy Extension Label Linkbase Document   

95 

Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
* 

Filing Date 

* 

* 

** 

** 

* 

* 

* 

* 

* 

* 

* 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Incorporated by Reference 
from the Below-Listed Form 
(Each Filed under SEC File 
Number 15-68669 or 001-38727) 
Form 
* 

Filing Date 

Exhibit No. 
101.PRE 

      Exhibit Description 

Inline XBRL Taxonomy Extension Presentation Linkbase 
Document 

104 

  Cover Page Interactive Data File (embedded within the Inline 

XBRL document). 

˄     Portions of the exhibit have been redacted. 

*     Filed herewith 

**   The certifications attached hereto as Exhibits 32.1 and 32.2 are furnished to the SEC pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002 and shall not be deemed filed for purposes of Section 18 of the Securities Exchange 
Act of 1934, as amended, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 
1933, except as shall be expressly set forth by specific reference in such filing. 

†     Indicates management contract or compensatory plan or arrangement. 

Item 16.  Form 10-K Summary 

None. 

96 

 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PENNYMAC FINANCIAL SERVICES, INC. 
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2023 

Report of Independent Registered Public Accounting Firm (PCAOB ID No. 34) 
Financial Statements: 

Consolidated Balance Sheets 
Consolidated Statements of Income 
Consolidated Statements of Changes in Stockholders’ Equity  
Consolidated Statements of Cash Flows 
Notes to Consolidated Financial Statements 

      Page 

F-2 

F-4 
F-5 
F-6 
F-7 
F-9 

F-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and the Board of Directors of 
PennyMac Financial Services, Inc. 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of PennyMac Financial Services, Inc. and subsidiaries 
(the ‘‘Company’’) as of December 31, 2023 and 2022, the related consolidated statements of income, changes in 
stockholders’ equity, and cash flows, for each of the three years in the period ended December 31, 2023, and the related 
notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all 
material respects, the financial position of the Company as of December 31, 2023 and 2022, and the results of its 
operations and its cash flows for each of the three years in the period ended December 31, 2023, in conformity with 
accounting principles generally accepted in the United States of America. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2023, based on criteria 
established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations 
of the Treadway Commission and our report dated February 21, 2024, expressed an unqualified opinion on the 
Company's internal control over financial reporting. 

Basis for Opinion 

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether the financial statements are free of material 
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material 
misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those 
risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the 
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made 
by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits 
provide a reasonable basis for our opinion. 

Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements 
that was communicated or required to be communicated to the audit committee and that (1) relates to accounts or 
disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial 
statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

Mortgage Servicing Rights (“MSRs”) – Refer to Notes 3, 6 and 9 to the Financial Statements 

Critical Audit Matter Description 

The Company accounts for MSRs at fair value and categorizes its MSRs as “Level 3” fair value assets. The Company 
uses a discounted cash flow approach to estimate the fair value of MSRs. The key inputs used in the estimation of the 
fair value of MSRs include the applicable prepayment rate (“prepayment speed”), pricing spread (a component of the 
discount rate),  and annual per-loan cost to service the underlying loans, all of which are unobservable. Significant 
changes to any of those inputs in isolation could result in a significant change in the MSRs’ fair value measurement.  

F-2 

 
 
 
 
 
 
 
 
 
 
 
 
We identified the pricing spread and prepayment speed assumptions used in the valuation of MSRs as a critical audit 
matter because of the significant judgments made by management in determining these assumptions. Auditing these 
assumptions required a high degree of auditor judgment and an increased extent of effort, including the need to involve 
our fair value specialists, to evaluate the reasonableness of management’s estimates and assumptions related to selection 
of the pricing spread and prepayment speed.   

How the Critical Audit Matter Was Addressed in the Audit 

Our audit procedures related to the pricing spread and prepayment speed assumptions used by the Company to estimate 
the fair value of MSRs included the following, among others:  

•  We tested the design and operating effectiveness of internal controls over determining the fair value of 

MSRs, including those over the determination of the pricing spread and prepayment speed assumptions  

•  With the assistance of our fair value specialists, we evaluated the reasonableness of management’s 
prepayment speed assumptions by preparing a value for comparison to the Company’s valuation 
•  We evaluated the reasonableness of management’s prepayment speed assumptions of the underlying 

mortgage loans, by comparing historical prepayment speed assumptions to actual results 

•  We tested management’s process for determining the pricing spread assumptions by comparing them to the 

implied spreads within market transactions and other third-party information used by management  

/s/ Deloitte & Touche LLP 

Los Angeles, California 
February 21, 2024 

We have served as the Company’s auditor since 2008. 

F-3 

 
 
 
 
 
 
 
 
  
 
 
 
 
PENNYMAC FINANCIAL SERVICES, INC. 
CONSOLIDATED BALANCE SHEETS 

ASSETS 

December 31,  

2023 

2022 

(in thousands, except share amounts) 

Cash 
Short-term investment at fair value  
Loans held for sale at fair value (includes $4,329,501 and $3,442,847 pledged to 
creditors) 
Derivative assets 
Servicing advances, net (includes valuation allowance of $73,991 and $78,992; 
$354,831 and $381,379 pledged to creditors) 
Mortgage servicing rights at fair value (includes $7,033,892 and $5,897,613 pledged to 
creditors) 
Investment in PennyMac Mortgage Investment Trust at fair value  
Receivable from PennyMac Mortgage Investment Trust  
Loans eligible for repurchase 
Other (includes $15,653 and $12,277 pledged to creditors) 

Total assets  

LIABILITIES 

Assets sold under agreements to repurchase   
Mortgage loan participation purchase and sale agreements 
Notes payable secured by mortgage servicing assets 
Unsecured senior notes 
Derivative liabilities 
Mortgage servicing liabilities at fair value 
Accounts payable and accrued expenses  
Payable to PennyMac Mortgage Investment Trust   
Payable to exchanged Private National Mortgage Acceptance Company, LLC 
unitholders under tax receivable agreement 
Income taxes payable 
Liability for loans eligible for repurchase 
Liability for losses under representations and warranties    

Total liabilities  

Commitments and contingencies – Note 18 

  $ 

 938,371   $   1,328,536 
 12,194 
 10,268  

 4,420,691  
 179,079  

 3,509,300 
 99,003 

 694,038  

 696,753 

 7,099,348  
 1,121  
 29,262  
 4,889,925  
 582,460  

 5,953,621 
 929 
 36,372 
 4,702,103 
 483,773 
  $  18,844,563   $  16,822,584 

  $ 

 3,763,956   $   3,001,283 
 287,592 
 1,942,646 
 1,779,920 
 21,712 
 2,096 
 347,908 
 205,011 

 446,054  
 1,873,415  
 2,519,651  
 53,275  
 1,805  
 449,896  
 208,210  

 26,099  
 1,042,886  
 4,889,925  
 30,788  
   15,305,960  

 26,099 
 1,002,744 
 4,702,103 
 32,421 
   13,351,535 

STOCKHOLDERS’ EQUITY 

Common stock—authorized 200,000,000 shares of $0.0001 par value; issued and 
outstanding, 50,178,963 and 49,988,492 shares, respectively 
Additional paid-in capital 
Retained earnings  

Total stockholders' equity  
Total liabilities and stockholders' equity  

 5  
 24,287  
 3,514,311  
 3,538,603  

 5 
 — 
 3,471,044 
 3,471,049 
  $  18,844,563   $  16,822,584 

The accompanying notes are an integral part of these consolidated financial statements. 

F-4 

 
 
 
 
 
 
 
 
 
     
 
     
     
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
   
 
   
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
PENNYMAC FINANCIAL SERVICES, INC. 
CONSOLIDATED STATEMENTS OF INCOME 

Year ended December 31, 
2022 
(in thousands, except earnings per share) 

2021 

2023 

Revenues 
Net gains on loans held for sale at fair value: 

From non-affiliates 
From PennyMac Mortgage Investment Trust 

Loan origination fees: 
From non-affiliates 
From PennyMac Mortgage Investment Trust  

Fulfillment fees from PennyMac Mortgage Investment Trust  
Net loan servicing fees: 
Loan servicing fees: 

From non-affiliates  
From PennyMac Mortgage Investment Trust  
Other 

Change in fair value of mortgage servicing rights and mortgage servicing liabilities 
Change in fair value of excess servicing spread financing payable to  
PennyMac Mortgage Investment Trust 
Mortgage servicing rights hedging results 

Net loan servicing fees  

Net interest expense: 
Interest income: 

From non-affiliates 
From Townsgate Closing Services, LLC 
From PennyMac Mortgage Investment Trust 

Interest expense: 

From non-affiliates 
To PennyMac Mortgage Investment Trust 

Net interest expense 

Management fees from PennyMac Mortgage Investment Trust 
Change in fair value of investment in and dividends received from  
PennyMac Mortgage Investment Trust 
Results of real estate acquired in settlement of loans 
Repricing of payable to exchanged Private National Mortgage Acceptance Company, LLC unitholders  
under tax receivable agreement   
Other  

Total net revenues 

Expenses 
Compensation  
Legal settlements 
Technology 
Loan origination  
Servicing  
Professional services  
Occupancy and equipment 
Marketing and advertising 
Other  

Total expenses  

Income before provision for income taxes 
Provision for income taxes 
Net income  
Earnings per share 
Basic 
Diluted 
Weighted average shares outstanding 
Basic 
Diluted 

  $ 

 547,727        $ 

 (1,784)  
 545,943   

 142,902   
 3,216   
 146,118   
 27,826   

 1,268,650   
 81,347   
 134,949   
 1,484,946   
 (605,568)  

 —   
 (236,778)  
 (842,346)  
 642,600   

 632,840   
 84   
 —   
 632,924   

 637,777   
 —   
 637,777   
 (4,853)  
 28,762   

 312   
 1,545   

 808,197        $   2,515,874 
 (51,473) 
 (16,564)  
 2,464,401 
 791,633   

 161,441   
 8,418   
 169,859   
 67,991   

 358,028 
 26,126 
 384,154 
 178,927 

 1,054,828   
 81,915   
 91,894   
 1,228,637   
 354,176   

 —   
 (631,484)  
 (277,308)  
 951,329   

 294,062   
 —   
 —   
 294,062   

 335,427   
 —   
 335,427   
 (41,365)  
 31,065   

 (235)  
 2,510   

 875,570 
 80,658 
 118,884 
 1,075,112 
 (415,906) 

 (1,037) 
 (475,215) 
 (892,158) 
 182,954 

 299,782 
 — 
 387 
 300,169 

 389,419 
 1,280 
 390,699 
 (90,530) 
 37,801 

 336 
 1,993 

 —   
 13,403   
 1,401,656   

 576   
 12,392   
 1,985,755   

 — 
 7,325 
 3,167,361 

 576,964   
 162,770   
 143,152   
 114,500   
 69,433   
 60,521   
 36,558   
 17,631   
 36,496   
 1,218,025   
 183,631   
 38,975   
 144,656   

 2.89   
 2.74   

 735,231   
 4,649   
 139,950   
 173,622   
 59,628   
 73,270   
 40,124   
 46,762   
 47,272   
 1,320,508   
 665,247   
 189,740   
 475,507   

 999,802 
 (4) 
 141,426 
 330,788 
 109,835 
 94,283 
 35,810 
 44,806 
 51,432 
 1,808,178 
 1,359,183 
 355,693 
$   1,003,490 

 8.96   
 8.50   

$ 
$ 

 15.73 
 14.87 

$ 

$ 
$ 

  $ 

  $ 
  $ 

 49,978   
 52,733   

 53,065   
 55,950   

 63,799 
 67,471 

The accompanying notes are an integral part of these consolidated financial statements. 

F-5 

 
   
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
   
 
 
   
  
 
  
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
   
  
 
  
 
 
   
  
 
  
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
   
  
 
  
 
 
   
  
 
  
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
   
  
 
  
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
  
 
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
  
 
  
 
 
   
  
 
  
 
 
   
 
 
   
 
 
 
 
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY 

PENNYMAC FINANCIAL SERVICES, INC. 

  Number of    
shares 

Par 
value 

Balance at December 31, 2020 
Net income 
Stock based compensation 
Issuance of common stock in settlement of directors' fees 
Common stock dividends ($0.80 per share) 
Repurchase of common stock 
Balance at December 31, 2021 
Net income 
Stock based compensation 
Issuance of common stock in settlement of directors' fees 
Common stock dividends ($0.80 per share) 
Repurchase of common stock 
Balance at December 31, 2022 
Net income 
Stock based compensation 
Issuance of common stock in settlement of directors' fees 
Common stock dividends ($0.80 per share) 
Repurchase of common stock 
Balance at December 31, 2023 

 70,906    $ 
 —   
 1,326   
 3   
 —   
 (15,368)  
 56,867    $ 
 —   
 905   
 4   
 —   
 (7,788)  
 49,988    $ 
 —   
 1,389   
 3   
 —   
 (1,201)  
 50,179    $ 

  Additional 

paid-in 
capital 
(in thousands) 

Retained 
earnings 

 7    $ 

 —   
 —   
 —   
 —   
 (1)  
 6    $ 

 —   
 —   
 —   
 —   
 (1)  
 5    $ 

 —   
 —   
 —   
 —   
 —   

 5    $ 

 1,047,052    $ 

 —   
 36,337   
 200   
 —   
 (958,193)  
 125,396    $ 
 —   
 37,719   
 205   
 —   
 (163,320)  

 —    $ 
 —   
 35,655   
 180   
 —   
 (11,548)  
 24,287    $ 

 2,342,329    $ 
 1,003,490   
 —   
 —   
 (52,896)  
 —   

 3,292,923    $ 
 475,507   
 —   
 —   
 (54,621)  
 (242,765)  
 3,471,044    $ 
 144,656   
 —   
 —   
 (41,446)  
 (59,943)  
 3,514,311    $ 

Total 

 3,389,388   
 1,003,490   
 36,337   
 200   
 (52,896)  
 (958,194)  
 3,418,325   
 475,507   
 37,719   
 205   
 (54,621)  
 (406,086)  
 3,471,049   
 144,656   
 35,655   
 180   
 (41,446)  
 (71,491)  
 3,538,603   

The accompanying notes are an integral part of these consolidated financial statements. 

F-6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PENNYMAC FINANCIAL SERVICES, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 

Cash flow from operating activities 
Net income  

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

 144,656   $ 

 475,507   $ 

 1,003,490 

Adjustments to reconcile net income to net cash (used in) provided by operating 
activities: 

Net gains on loans held for sale at fair value 
Change in fair value of mortgage servicing rights and mortgage servicing 
liabilities  
Mortgage servicing rights hedging results 
Capitalization of interest on loans held for sale 
Accrual of interest on excess servicing spread financing payable  
to PennyMac Mortgage Investment Trust  
Amortization of debt issuance costs 
Change in fair value of investment in common shares of  
   PennyMac Mortgage Investment Trust  
Results of real estate acquired in settlement in loans 
Repricing of payable to exchanged Private National Mortgage Acceptance 
Company, LLC unitholders under tax receivable agreement 
Stock-based compensation expense  
Provision (reversal of provision) for servicing advance losses 
Depreciation and amortization  
Impairment of capitalized software 
Amortization of operating lease right-of-use assets 

Purchase of loans held for sale from PennyMac Mortgage Investment Trust  
Origination of loans held for sale 
Purchase of loans held for sale from non-affiliates 
Purchase of loans from Ginnie Mae securities and early buyout investors  
Sale to non-affiliates and principal payment of loans held for sale 
Sale of loans held for sale to PennyMac Mortgage Investment Trust  
Repurchase of loans subject to representations and warranties 
Increase in servicing advances  
Decrease in receivable from PennyMac Mortgage Investment Trust 
Sale of real estate acquired in settlement of loans 
(Increase) decrease in other assets  
Increase (decrease) in accounts payable and accrued expenses  
Decrease in operating lease liabilities 
Increase (decrease) in payable to PennyMac Mortgage Investment Trust 
Payments to exchanged Private National Mortgage Acceptance Company, LLC 
unitholders under tax receivable agreement 
Increase in income taxes payable 

Net cash (used in) provided by operating activities  

 (545,943)  

 (791,633)  

 (2,464,401) 

 605,568  
 236,778  
 (751)  

 —  
 21,432  

 (192)  
 (1,545)  

 (354,176)  
 631,484  
 (3,231)  

 —  
 19,198  

 371  
 (2,510)  

 416,943 
 475,215 
 (19,244) 

 1,280 
 24,321 

 (195) 
 (1,993) 

 —  
 27,582  
 3,271  
 53,214  
 46  
 16,804  
   (72,441,699)  
   (10,770,257)  
 (2,057,135)  
 (2,555,865)  
 85,684,522  
 —  
 (49,575)  
 (76,614)  
 5,666  
 35,630  
 (60,442)  
 121,677  
 (21,158)  
 1,969  

 (576)  
 42,552  
 (36,075)  
 34,409  
 —  
 15,831  
   (50,575,617)  
   (20,297,064)  
 (1,802,769)  
 (6,199,212)  
 84,345,379  
 298,862  
 (92,924)  
 (36,534)  
 2,776  
 19,761  
 191,384  
 (109,485)  
 (19,392)  
 (36,708)  

 — 
 37,794 
 (47,878) 
 28,645 
 728 
 14,295 
   (67,851,634) 
   (54,857,114) 
 (4,896,527) 
   (23,644,025) 
   154,450,942 
 — 
 (99,508) 
 (232,574) 
 35,243 
 14,555 
 61,871 
 34,666 
 (16,310) 
 36,549 

 —  
 40,142  
 (1,582,219)  

 (3,855)  
 317,482  
 6,033,235  

 (4,635) 
 62,562 
 2,563,061 

Statements continue on the next page. 

The accompanying notes are an integral part of these consolidated financial statements. 

F-7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 (Continued) 

PENNYMAC FINANCIAL SERVICES, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS  

Cash flow from investing activities 

Decrease (increase) in short-term investment 
Sale of interest-only stripped securities 
Net change in assets purchased from PMT under agreement to resell 
Net settlement of derivative financial instruments used for hedging of  
mortgage servicing rights 
Purchase of mortgage servicing rights 
Transfer of mortgage servicing rights relating to delinquent loans to Agency 
Acquisition of capitalized software  
Purchase of furniture, fixtures, equipment and leasehold improvements 
Sale of furniture, fixtures and equipment 
(Increase) decrease in margin deposits 
Net cash used in investing activities  

Cash flow from financing activities 

Sale of assets under agreements to repurchase  
Repurchase of assets sold under agreements to repurchase  
Issuance of mortgage loan participation purchase and sale certificates 
Repayment of mortgage loan participation purchase and sale certificates 
Issuance of notes payable secured by mortgage servicing assets 
Repayment of notes payable secured by mortgage servicing assets 
Issuance of unsecured senior notes 
Repayment of obligations under capital lease 
Repayment of excess servicing spread financing 
Payment of debt issuance costs 
Issuance of common stock pursuant to exercise of stock options  
Payment of withholding taxes relating to stock-based compensation 
Payment of dividends to holders of common stock  
Repurchase of common stock 

Net cash provided by (used in) financing activities  

Net (decrease) increase in cash and restricted cash 
Cash and restricted cash at beginning of year 
Cash and restricted cash at end of year 
Cash and restricted cash at end of year are comprised of the following: 

Cash 
Restricted cash included in Other assets 

Supplemental cash flow information: 

Cash paid for interest 
(Refunds received) cash paid for income taxes, net 
Non-cash investing activities: 

Mortgage servicing rights received from loan sales 
Exchange of mortgage servicing spread for interest-only stripped securities 
Operating right-of-use assets recognized 

Non-cash financing activities: 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

 1,926  
 98,066  
 —  

 (241,956)  
 —  
 305  
 (34,784)  
 (1,386)  
 1,000  
 (96,459)  
 (273,288)  

 (5,321)  
 —  
 —  

 (871,878)  
 (3,993)  
 —  
 (71,935)  
 (7,159)  
 —  
 238,704  
 (721,582)  

 8,344 
 — 
 80,862 

 (434,397) 
 — 
 — 
 (48,980) 
 (7,899) 
 — 
 97,701 
 (304,369) 

 85,352,643  
   (84,587,885)  
 22,233,907  
   (22,075,444)  
 1,005,000  
 (1,075,000)  
 750,000  
 —  
 —  
 (33,018)  
 17,215  
 (9,142)  
 (41,446)  
 (71,491)  
 1,465,339  
 (390,168)  
 1,328,539  

 75,076,185  
   (79,368,855)  
 19,312,943  
   (19,504,845)  
 650,000  
 —  
 —  
 (3,489)  
 —  
 (19,606)  
 2,947  
 (7,780)  
 (54,621)  
 (406,086)  
 (4,323,207)  
 988,446  
 340,093  
 1,328,539   $ 

 136,179,744 
   (138,546,379) 
 23,784,510 
 (23,826,142) 
 — 
 — 
 1,150,000 
 (8,375) 
 (134,624) 
 (37,567) 
 7,536 
 (8,993) 
 (52,896) 
 (958,194) 
 (2,451,380) 
 (192,688) 
 532,781 
 340,093 

 938,371   $ 

 938,371   $ 
 —  
 938,371   $ 

 1,328,536   $ 

 3  

 1,328,539   $ 

 340,069 
 24 
 340,093 

 639,486   $ 
 (1,167)   $ 

 329,975   $ 
 (127,742)   $ 

 389,527 
 293,131 

 1,849,957   $ 
 98,066   $ 
 2,893   $ 

 1,718,094   $ 
 —   $ 
 1,364   $ 

 1,861,949 
 — 
 28,401 

 180   $ 
 —   $ 

 205   $ 
 —   $ 

 200 
 106,631 

 —   $ 

 —   $ 

 557 

  $ 

  $ 

  $ 

  $ 
  $ 

  $ 
  $ 
  $ 

Issuance of common stock in settlement of directors' fees 
Mortgage servicing liabilities resulting from loan sales 
Issuance of Excess servicing spread payable to PennyMac Mortgage Investment  
Trust pursuant to a recapture agreement 

  $ 
  $ 

  $ 

The accompanying notes are an integral part of these consolidated financial statements. 

F-8 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
   
 
   
 
   
 PENNYMAC FINANCIAL SERVICES, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

Note 1—Organization  

PennyMac Financial Services, Inc. (together, with its consolidated subsidiaries, unless the context indicated 

otherwise, “PFSI” or the “Company”) is a holding corporation and its primary assets are equity interests in Private 
National Mortgage Acceptance Company, LLC (“PNMAC”). The Company is the managing member of PNMAC, and it 
operates and controls all of the businesses and consolidates the financial results of PNMAC and its subsidiaries. 

PNMAC is a Delaware limited liability company which, through its subsidiaries, engages in mortgage banking 

and investment management activities. PNMAC’s mortgage banking activities consist of residential mortgage loan 
production and servicing. PNMAC’s investment management activities and a portion of its mortgage banking activities 
are conducted on behalf of PennyMac Mortgage Investment Trust, a real estate investment trust that invests in residential 
mortgage-related assets and is separately listed on the New York Stock Exchange under the ticker symbol “PMT”. 
PNMAC’s primary wholly owned subsidiaries are: 

•  PennyMac Loan Services, LLC (“PLS”)—a Delaware limited liability company that services portfolios of 
residential mortgage loans on behalf of non-affiliates and PMT, purchases, originates and sells new prime 
credit quality residential mortgage loans and engages in other mortgage banking activities for its account 
and the account of PMT. 

PLS is approved as a seller/servicer of mortgage loans by the Federal National Mortgage Association 
(“Fannie Mae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac”) and as an issuer of 
securities guaranteed by the Government National Mortgage Association (“Ginnie Mae”). PLS is a licensed 
Federal Housing Administration Nonsupervised Title II Lender with the United States Department of 
Housing and Urban Development (“HUD”) and a lender/servicer with the U.S. Department of Veterans 
Affairs (“VA”) and United States Department of Agriculture (“USDA”) (each of the above an “Agency” 
and collectively the “Agencies”). 

•  PNMAC Capital Management, LLC (“PCM”)—a Delaware limited liability company registered with the 

Securities and Exchange Commission as an investment adviser under the Investment Advisers Act of 1940, 
as amended. PCM has an investment management agreement with PMT. 

Note 2—Concentration of Risk 

A portion of the Company’s activities relate to PMT. Revenues generated from PMT and its subsidiaries 
(generally comprised of gains on mortgage loans held for sale, loan origination fees, fulfillment fees, loan servicing fees, 
management fees and net interest paid to PMT) totaled 11%, 9%, and 9% of total net revenues for the years ended 
December 31, 2023, 2022 and 2021, respectively. The Company also purchased 85%, 70% and 53% of its loan 
production from PMT during the years ended December 31, 2023, 2022 and 2021, respectively. 

Note 3—Significant Accounting Policies 

A description of the significant accounting policies applied in the preparation of these consolidated financial 

statements follows.   

Basis of Presentation 

The Company’s consolidated financial statements have been prepared in compliance with accounting principles 
generally accepted in the United States (“GAAP”) as codified in the Financial Accounting Standards Board’s (“FASB”) 
Accounting Standards Codification.  

F-9 

 
 
 
 
 
 
 
 
 
 
 
 
Principles of Consolidation 

These consolidated financial statements include the accounts of PFSI and its wholly - owned subsidiaries. 

Intercompany accounts and transactions have been eliminated. The Company also consolidates certain variable interest 
entities as described below.  

Variable Interest Entities 

The Company entered into securitization transactions in which variable interest entities (“VIEs”) may issue 

variable funding notes and term debt backed by beneficial interests in Ginnie Mae and Fannie Mae mortgage servicing 
rights (“MSRs”). The Company acts as guarantor of the variable funding notes and term debt. The Company determined 
that it is the primary beneficiary of the VIEs because as the holder guarantor of the variable funding notes, it holds the 
variable interest in the VIEs. Therefore, PFSI consolidates the VIEs. 

For financial reporting purposes, the MSRs financed by the consolidated VIEs are included in Mortgage 

servicing rights at fair value and the variable funding notes are included in Assets sold under agreements to repurchase 
and the term debt is included in Notes payable secured by mortgage servicing assets on the Company’s consolidated 
balance sheets. The financing is detailed in Note 14 – Short-Term Borrowings and Note 15 – Long Term Debt.  

Use of Estimates 

The preparation of financial statements in conformity with GAAP requires management to make judgments and 
estimates that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the 
date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual 
results will likely differ from those estimates. 

Cash Flows 

For the purpose of presentation in the statement of cash flows, the Company has identified tenant security 

deposits relating to rental properties owned by PMT and managed by the Company as restricted cash. Tenant security 
deposits are included in Other assets on the Company’s consolidated balance sheets.  

Fair Value 

Most of the Company’s assets and certain of its liabilities are measured at or based on their fair values. The 

Company groups its assets and liabilities at fair value in three levels, based on the markets in which the assets and 
liabilities are traded and the observability of the inputs used to determine fair value. These levels are: 

•  Level 1—Quoted prices in active markets for identical assets or liabilities. 

•  Level 2—Prices determined or determinable using other significant observable inputs. Observable inputs 
are inputs that other market participants would use in pricing an asset or liability and are developed based 
on market data obtained from sources independent of the Company.  

•  Level 3— Prices determined using significant unobservable inputs. In situations where observable inputs 
are unavailable, unobservable inputs may be used. Unobservable inputs reflect the Company’s own 
judgments about the factors that market participants use in pricing an asset or liability, and are based on the 
best information available in the circumstances. 

F-10 

 
 
 
 
 
 
 
 
 
 
 
 
 
As a result of the difficulty in observing certain significant valuation inputs affecting “Level 3” fair value 
assets and liabilities, the Company is required to make judgments regarding these items’ fair values. 
Different persons in possession of the same facts may reasonably arrive at different conclusions as to the 
inputs to be applied in valuing these assets and liabilities and their fair values. Such differences may result 
in significantly different fair value measurements. Likewise, due to the general illiquidity of some of these 
assets and liabilities, subsequent transactions may be at values significantly different from those reported. 

Short - Term Investment 

Short - term investment, which represents an investment in an account with a depository institution, is carried at 

fair value. Changes in fair value are recognized in current period income. The Company classifies its short  - term 
investment as a “Level 1” fair value asset. 

Loans Held for Sale at Fair Value 

The Company has elected to account for loans held for sale at fair value, with changes in fair value recognized 
in current period income, to more timely reflect the Company’s performance. All changes in fair value are recognized as 
a component of Net gains on loans held for sale at fair value. The Company classifies most of the loans held for sale at 
fair value as “Level 2” fair value assets. Certain of the Company’s loans held for sale may not be saleable into active 
markets due to identified defects or delinquency. Such loans are classified as “Level 3” fair value assets. 

Sale Recognition 

The Company recognizes transfers of loans as sales when it surrenders control over the loans. Control over 

transferred loans is deemed to be surrendered when (i) the loans have been isolated from the Company, (ii) the transferee 
has the right (free of conditions that constrain it from taking advantage of that right) to pledge or exchange the 
transferred loans, and (iii) the Company does not maintain effective control over the transferred loans through either 
(a) an agreement that entitles and obligates the Company to repurchase or redeem them before their maturity or (b) the 
ability to unilaterally cause the holder to return specific loans. 

Interest Income Recognition 

Interest income on loans held for sale at fair value is recognized over the life of the loans using their contractual 

interest rates. Income recognition is suspended and the interest receivable is reversed against interest income when a 
loan become 90 days delinquent. Income recognition is resumed when the loan becomes contractually current. 

Derivative Financial Instruments 

The Company holds and issues derivative financial instruments that are created as a result of certain of its 

operations. The Company also enters into derivative transactions as part of its interest rate risk management activities.  

Derivative financial instruments created as a result of the Company’s operations are interest rate lock 

commitments (“IRLCs”) that are created when the Company commits to purchase or originate a loan for sale at a 
specified interest rate. 

PFSI engages in interest rate risk management activities in an effort to moderate the effect of changes in market 

interest rates on the fair value of the Company’s assets. The Company is exposed to price risk relative to: 

•  Loans held for sale and IRLCs. The Company bears price risk from the time a commitment to fund a loan 
is made to a borrower or to purchase a loan from PMT or a non-affiliated entity, to the time either the 
prospective transaction is cancelled or the loan is sold. During this period, the Company is exposed to 
losses if market interest rates increase, because the fair value of the purchase commitment or prospective 
loan decreases.  

F-11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•  MSRs. MSRs are generally subject to reduction in fair value when mortgage interest rates decrease. 

Decreasing mortgage interest rates normally encourage increased mortgage refinancing activity. Increased 
refinancing activity reduces the expected life of the mortgage loans underlying the MSRs, thereby reducing 
the MSRs’ fair value. Reductions in the fair value of MSRs affect earnings primarily through recognition of 
the changes in fair value.  

To manage the fair value risk resulting from interest rate risk, the Company uses derivative financial 
instruments acquired with the intention of reducing the risk that changes in market interest rates will result in 
unfavorable changes in the fair value of the Company’s IRLCs, inventory of loans held for sale and MSRs. 

The Company manages the risk created by IRLCs by entering into forward sale agreements to sell the expected 

mortgage loans or mortgage - backed securities (“MBS”) and by the purchase and sale of options on MBS. Such 
agreements are also accounted for as derivative financial instruments. These and other interest-rate derivatives are also 
used to manage the fair value risk created by changes in prepayment speeds on certain of the MSRs the Company holds.  

The Company classifies its IRLCs as “Level 3” fair value assets and liabilities. Fair value of hedging derivative 

financial instruments that are actively traded on an exchange are categorized by the Company as “Level 1” fair value 
assets and liabilities. Fair value of hedging derivative financial instruments based on observable MBS prices or interest 
rate volatilities in the MBS market are categorized as “Level 2” fair value assets and liabilities.   

The Company does not designate its derivative financial instruments for hedge accounting. Therefore, the 

Company accounts for its derivative financial instruments as free - standing derivatives. All derivative financial 
instruments are recognized on the consolidated balance sheet at fair value with changes in the fair values being reported 
in current period income.  

Changes in fair value of derivative financial instruments hedging IRLCs, loans held for sale at fair value and 
MSRs are included in Net gains on loans held for sale at fair value or in Mortgage servicing rights hedging results, as 
applicable, in the Company’s consolidated statements of income.  

Cash flows from derivative financial instruments relating to hedging of IRLCs and loans acquired for sale are 

included in Cash flows from operating activities in Sale and repayment of loans acquired for sale at fair value to 
nonaffiliates and cash flows from derivative financial instruments relating to hedging of MSRs is included in Cash flows 
from investing activities.  

When the Company has multiple derivative financial instruments with the same counterparty subject to a master 

netting arrangement, it offsets the amounts recorded as assets and liabilities and amounts recognized for the right to 
reclaim cash collateral it has deposited with the counterparty or the obligation to return cash collateral it has collected 
from the counterparty arising from that master netting arrangement. Such offset amounts are presented as either a net 
asset or liability by counterparty on the Company’s consolidated balance sheets. 

Servicing Advances 

Servicing advances represent contractually required protective advances the Company makes on behalf of the 

loans’ beneficial interest holders. Servicing advances may include advances of scheduled principal and interest amounts 
due to the beneficial interest holders on delinquent loans, property taxes, insurance premiums and out-of-pocket 
collection amounts (e.g., preservation and restoration of mortgaged property or real estate acquired in the settlement of 
loans (“REO”), legal fees, and appraisals) made to protect beneficial interest holders’ interests in the properties 
collateralizing their loans. Servicing advances are made in compliance with the respective servicing agreements and 
Agency loan servicing guides. 

The Company does not expect to incur credit losses on servicing advances as such amounts are generally 

recoverable from the Agencies. Certain of the Company’s loan servicing agreements and Agency loan servicing guides 
limit the amounts that the beneficial interest holders or loan insurers or guarantors will reimburse the Company, and 
beneficial interest holders or guarantors may dispute the level of certain charges incurred in the collection process. Some 
State laws limit some collection amounts that may be recovered from borrowers. 

F-12 

 
 
 
 
 
 
 
 
 
The Company is contractually responsible for making the payments required to protect its beneficial interest 

holders’ interests in the properties collateralizing their loans and may, therefore, be required to incur amounts in excess 
of insurer or guarantor reimbursement limits. Therefore, the Company provides a valuation allowance on the servicing 
advances for these amounts in excess of amounts that are expected to ultimately be recovered from the loans’ insurers, 
guarantors or beneficial interest holders. 

The servicing advance valuation allowance is estimated based on relevant qualitative and quantitative 
information about past events, including historical collection and loss experience, current conditions, and reasonable and 
supportable forecasts that affect collectable amounts. The provision for losses on servicing advances is included in 
Servicing expense in the consolidated statements of income. Servicing advances are written off when they are deemed 
unrecoverable.  

Mortgage Servicing Rights and Mortgage Servicing Liabilities 

MSRs and mortgage servicing liabilities (“MSLs”) arise from contractual agreements between the Company 

and investors (or their agents) in mortgage securities and mortgage loans. Under these contracts, the Company performs 
loan servicing functions in exchange for fees and other remuneration. The servicing functions typically performed 
include, among other responsibilities, collecting and remitting loan payments; responding to borrower inquiries; 
accounting for principal and interest; holding custodial (impounded) funds for payment of property taxes and insurance 
premiums; counseling delinquent mortgagors; administering loss mitigation activities, including modification and 
forbearance programs; and supervising foreclosures and property dispositions.  

The Company is contractually entitled to receive other remuneration including various mortgagor  - contracted 

fees such as late charges and collateral reconveyance charges, and the Company is generally entitled to retain the 
placement fees earned on impounded funds and funds held pending remittance related to its collection of mortgagor 
payments. The Company also generally has the right to solicit the mortgagors for other products and services as well as 
for new mortgages for those considering refinancing their existing loan or purchasing a new home. 

The Company recognizes MSRs and MSLs initially at fair value, either as proceeds from or liabilities incurred 

in sales of mortgage loans where the Company assumes the obligation to service the mortgage loan in the sale 
transaction, or from the purchase of MSRs or receipt of cash for acceptance of MSLs.  

The fair value of MSRs and MSLs is derived from the net positive or negative, respectively, cash flows 
associated with the servicing contracts. For loans subject to MSR and MSL contracts, the Company receives a servicing 
fee, based on the remaining outstanding principal balances of the mortgage loans subject to the servicing contracts. The 
servicing fees are collected from the monthly payments made by the mortgagors.  

The fair value of MSRs and MSLs is difficult to determine because MSRs and MSLs are not actively traded in 
observable stand - alone markets. Considerable judgment is required to estimate the fair values of MSRs and MSLs and 
the exercise of such judgment can significantly affect the Company’s income. Therefore, the Company classifies its 
MSRs and MSLs as “Level 3” fair value assets and liabilities. 

Changes in fair value of MSLs and MSRs are recognized in current period income in Change in fair value of 

mortgage servicing rights and mortgage servicing liabilities in the consolidated statements of income. 

F-13 

 
  
 
 
 
 
 
 
 
 
Leases 

The Company determines if an arrangement is a lease at inception. If the arrangement is determined to be a 

lease, the Company recognizes both an operating lease right-of-use asset in Other assets and a corresponding operating 
lease liability in Accounts payable and accrued expenses in its consolidated balance sheet, except for leases with initial 
terms less than or equal to 12 months. Lease expense is recognized on the straight-line basis over the lease term and is 
recorded in Occupancy and equipment in the consolidated statements of income. 

The Company’s lease agreements include both lease and non-lease components (such as common area 

maintenance), which are generally included in the lease and are accounted for together with the lease as a single lease 
component. As such, lease payments represent payments on both lease and non-lease components. At lease 
commencement, lease liabilities are recognized based on the present value of the remaining lease payments and 
discounted using the Company’s incremental borrowing rate. Right-of-use assets initially equal the lease liability, 
adjusted for any lease payments made before lease commencement and for any lease incentives. 

Furniture, Fixtures, Equipment and Building Improvements 

Furniture, fixtures, equipment and building improvements are stated at historical cost less accumulated 

depreciation and amortization. Depreciation and amortization are computed using the straight  - line method over the 
estimated useful lives of the various classes of assets, which range from five to seven years for furniture and equipment 
and the lesser of the asset’s estimated useful life or the remaining lease term for fixtures and building improvements. 

Capitalized Software 

The Company capitalizes certain consulting, payroll, and payroll - related costs related to the development of 
computer software for internal use. Once development is complete and the software is placed in service, the Company 
amortizes the capitalized costs over three to seven years using the straight - line method. 

The Company periodically assesses capitalized software for recoverability when events or changes in 

circumstances indicate that its carrying amount may not be recoverable. If the Company identifies an indicator of 
impairment, it assesses recoverability by comparing the carrying amount of the asset to the sum of the undiscounted cash 
flows expected to result from the use and the eventual disposal of the asset. An impairment loss is recognized when the 
carrying amount is not recoverable and is measured as the excess of carrying value over fair value.  

Investment in PennyMac Mortgage Investment Trust at Fair Value 

Common shares of beneficial interest in PMT are carried at fair value with changes in fair value recognized in 

current period income. Fair value for purposes of the Company’s holdings in PMT is based on the published closing 
price of the shares as of period end. The Company classifies its investment in common shares of PMT as a “Level 1” fair 
value asset. 

Loans Eligible for Repurchase 

The terms of the Ginnie Mae MBS program allow, but do not require, the Company to repurchase a loan when 

it is at least three months delinquent. As a result of this right, the Company recognizes the loans in Loans eligible for 
repurchase at their unpaid principal balances and records a corresponding liability in Liability for loans eligible for 
repurchase on its consolidated balance sheets. 

F-14 

 
 
 
 
 
 
 
 
 
 
Borrowings 

The carrying values of borrowings other than excess servicing spread (“ESS”) are based on the accrued cost of 

the agreements. The costs of creating the facilities underlying the agreements (debt issuance costs) are included in the 
carrying value of the agreements and are charged to Interest expense over the terms of the respective borrowing 
facilities: 

•  Debt issuance costs relating to revolving facilities, such as repurchase agreement and mortgage loan 
participation purchase and sale facilities are amortized on the straight line basis over the term of the 
facility; and 

•  Debt issuance cost relating to non-revolving debts, such as the Company’s Notes payable secured by 

mortgage servicing assets and Unsecured senior notes are amortized over the contractual term of the non-
revolving debt using the interest method. 

Excess Servicing Spread Financing at Fair Value 

The Company financed certain of its purchases of Agency MSRs through the sale to PMT of the right to receive 
the excess of the servicing fee rate over a specified rate of the underlying MSRs. This excess is referred to as ESS.  ESS 
is carried at its fair value. Changes in fair value of ESS are recognized in current period income in Change in fair value 
of excess servicing spread payable to PennyMac Mortgage Investment Trust.  

Interest expense for ESS is accrued using the interest method based upon the expected cash flows from the ESS 

through the expected life of the underlying mortgage loans.  

Liability for Losses Under Representations and Warranties 

The Company’s agreements with the Agencies and other investors include representations and warranties 

related to the loans the Company sells to the Agencies and other investors. The representations and warranties require 
adherence to Agency and other investor origination and underwriting guidelines, including but not limited to the validity 
of the lien securing the loan, property eligibility, borrower credit, income and asset requirements, and compliance with 
applicable federal, state and local law.  

In the event of a breach of its representations and warranties, the Company may be required to either repurchase 

the loans with the identified defects or indemnify the investor or insurer. In such cases, the Company bears any 
subsequent credit loss on the loans. The Company’s credit loss may be reduced by any recourse it may have to 
correspondent loan sellers that, in turn, had sold such mortgage loans to PMT and breached similar or other 
representations and warranties. In such event, the Company has the right to seek a recovery of related repurchase losses 
from that correspondent loan seller, through PMT.  

As a result of providing representations and warranties to investors and insurers, the Company records a 

provision for losses on representations and warranties at fair value upon sale of loans. The method used to estimate the 
liability for representations and warranties is a function of the representations and warranties given and considers a 
combination of factors, including, but not limited to, estimated future defaults and loan repurchase rates, the estimated 
severity of loss in the event of default and the probability of reimbursement by the correspondent loan seller. The 
Company periodically assesses the adequacy of the recorded liability. The level of the liability for representations and 
warranties is reviewed and approved by the Company’s management credit committee. Both the initial recognition of, 
and adjustments to the level of, the liability for representations and warranties are recorded in Net gains on loans held for 
sale at fair value. 

F-15 

 
 
 
 
 
 
 
 
 
 
 
The level of the liability for representations and warranties is difficult to estimate and requires considerable 

judgment. The level of loan repurchase losses is dependent on economic factors, investor repurchase demand or insurer 
claim denial strategies, and other external conditions that may change over the lives of the underlying loans. The 
Company’s representations and warranties are generally not subject to stated limits of exposure. However, the Company 
believes that the current unpaid principal balance (“UPB”) of loans sold to date represents the maximum exposure to 
repurchases related to representations and warranties.  

Loan Origination Fees 

Loan origination fees represent compensation to the Company for the origination or purchase of loans. Loan 
origination fees are earned and recognized upon funding or purchase of the loan by the Company and are collected 
either at purchase from the correspondent seller, at funding when paid by the borrower or upon sale of the loan when 
the origination fees are financed by the borrower. 

Loan Servicing Fees 

Loan servicing fees are received by the Company for servicing loans. Loan servicing activities are described in 
Mortgage Servicing Rights and Mortgage Servicing Liabilities above. Loan servicing fee amounts relating to MSRs and 
MSLs are based upon fee rates established at the time a loan sale or securitization agreement is entered into. Loan 
servicing fee amounts relating to loans subserviced for PMT are detailed in Note 4 – Transactions with Related Parties. 

The Company’s obligations under its loan servicing agreements are fulfilled as the Company services the loans. 

Fees are collected when the loan payments are received from the borrowers in the case of MSRs and MSLs held by the 
Company or within 30 days of the applicable month-end for subserviced loans. 

Loan servicing fees relating to owned MSRs are recognized when earned. Loan servicing fees relating to loans 

subserviced for PMT are recognized in the month in which the loans are serviced. 

Fulfillment Fees 

Fulfillment fees represent fees the Company collects for services it performs on behalf of PMT in connection 
with the acquisition, packaging and sale of loans. Fulfillment fee amounts are based upon a negotiated fee schedule as 
detailed in Note 4 – Transactions with Related Parties. The Company’s obligation under the agreement is fulfilled when 
PMT issues a loan commitment, when it purchases a loan and when it completes the sale or securitization of a loan it 
purchases to investors other than Fannie Mae or Freddie Mac. Fulfillment fee revenue is recognized in the month an 
interest rate lock commitment is issued, or the loan is purchased or sold by PMT. Fulfillment fees are not collected for 
any loans sold from PMT to the Company. Fulfillment fees are generally collected from PMT within 30 days of the 
applicable activity. 

Management Fees 

Management fees represent compensation to the Company for management services it provides to PMT. 
Management fees are based on PMT’s shareholders’ equity amounts and profitability in excess of specified thresholds as 
detailed in Note 4 – Transactions with Related Parties. Management fees are recognized as services are provided and are 
paid to the Company on a quarterly basis within 30 days of the end of the quarter. 

Stock - Based Compensation 

The Company establishes the cost of its share-based awards at the awards’ fair values at the grant date of the 

awards. The Company estimates the fair value of time - based restricted stock units and performance - based restricted 
stock units awarded with reference to the fair value of its underlying common stock and expected forfeiture rates on the 
date of the award. The Company estimates the fair value of its stock option awards with reference to the expected price 
volatility of its shares of common stock, expected dividend yield, expected forfeiture rates, and risk-free interest rate for 
the period that exercisable stock options are expected to be outstanding. 

F-16 

 
 
 
 
 
 
 
 
 
 
 
 
Compensation costs are fixed, except for performance - based restricted stock units, as of the award date. The 

cost of performance - based restricted stock units is adjusted in each reporting period after the grant for changes in 
expected performance attainment until the performance share units vest. The Company amortizes the cost of stock based 
compensation awards to Compensation expense over the vesting period using the graded vesting method.  

Income Taxes 

The Company is subject to federal and state income taxes. Income taxes are provided using the asset and 

liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to 
differences between financial statement carrying amounts of existing assets and liabilities and their respective tax bases. 
Deferred tax assets and liabilities are measured using the enacted tax rates expected to apply to taxable income in the 
years in which those temporary differences are expected to be recovered or settled. 

The Company recognizes the effect on deferred taxes of a change in tax rates in income in the period in which 
the change occurs. The Company establishes a valuation allowance if, in management’s judgment, it is not more likely 
than not that a deferred tax asset will be realized. 

The Company recognizes tax benefits relating to its tax positions only if, in the opinion of management, it is 

more likely than not that the tax position will be sustained upon examination by the appropriate taxing authority. A tax 
position that meets this standard is recognized as the largest amount that is greater than 50% likely to be realized upon 
ultimate settlement with the appropriate taxing authority. The Company will classify any penalties and interest as a 
component of provision for income taxes. 

As a result of a recapitalization and reorganization of PNMAC in 2013, the Company expects to benefit from 

amortization and other tax deductions resulting from increases in the tax basis of PNMAC’s assets from the exchange of 
PennyMac Class A units to the shares of the Company’s common stock. Those deductions will be allocated to the 
Company and will be taken into account in reporting the Company’s taxable income.  

The Company assumed an agreement with certain of the former unitholders of PNMAC that provides for the 

additional payment by the Company to exchanging unitholders of PNMAC equal to 85% of the amount of cash savings, 
if any, in U.S. federal, state and local income tax that PFSI realizes due to (i) increases in tax basis resulting from 
exchanges of the then existing unitholders and (ii) certain other tax benefits related to PFSI entering into the tax 
receivable agreement, including tax benefits attributable to payments under the tax receivable agreement. Although a 
reorganization of the Company in 2018 eliminated the potential for unitholders to exchange any additional units subject 
to this tax receivable agreement, the Company continues to be subject to the agreement and provide payment when 
applicable for units exchanged before the reorganization.   

Recently Issued Accounting Pronouncements 

During 2023, the FASB issued two Accounting Standards Updates (“ASUs”) aimed at increasing the amount of 

detail provided to financial statement users in certain existing disclosures. Neither ASU requires changes to the 
Company’s accounting. The ASUs are discussed below: 

Segment Disclosures 

The FASB issued Accounting Standards Update No. 2023-07, Segment Reporting (Topic 280): Improvements 

to Reportable Segment Disclosures (“ASU 2023-07”), that is intended to improve disclosures about a public entity’s 
reportable segments and addresses requests from investors and other allocators of capital for more detailed information 
about a reportable segment’s expenses. 

The amendments in ASU 2023-07 are intended to improve reportable segment disclosure requirements 

primarily through enhanced disclosures about significant segment expenses. The key amendments will require that the 
Company supplement its existing disclosures to include disclosure of: 

F-17 

 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

significant segment expenses that are regularly provided to the chief operating decision maker included 
within each reported measure of segment profit or loss; and 

an amount for other segment items by reportable segment and a description of its composition. The other 
segment items category is the difference between segment revenue less the significant expenses disclosed 
and each reported measure of segment profit or loss. 

The Company will be required to apply the reporting specified by ASU 2023-07 in annual periods beginning 

with its fiscal year ending December 31, 2024 and for quarterly periods ended thereafter. 

Income Tax Disclosures 

The FASB issued ASU 2023-09, Improvements to Income Tax Disclosures (“ASU 2023-09”), that is intended 
to enhance the level of detail and decision usefulness of income tax disclosures. ASU 2023-09 requires disclosures of: 

•  Reconciliation of the expected tax at the applicable statutory federal income tax rate to the reported tax in a 

tabular format, using both percentages and amounts, broken out into specific categories with certain 
reconciling items of five percent or greater of the expected tax further broken out by nature and/or 
jurisdiction; and 

•  Disclosure of income taxes paid, net of refunds received, broken out between federal and state and local 

income taxes. Payments to individual jurisdictions representing five percent or more of the total income tax 
payments must also be separately disclosed. 

The disclosures specified by ASU 2023-09 are required in the Company’s annual financial statements 

beginning with the year ended December 31, 2025, with early adoption permitted. 

Note 4—Transactions with Related Parties 

Transactions with PMT 

Operating Activities 

Mortgage Loan Production Activities and Mortgage Servicing Rights Recapture 

Loan Sales 

The Company may sell newly originated loans to PMT under a mortgage loan purchase agreement. The 

Company has typically utilized the mortgage loan purchase agreement for the purpose of selling to PMT conforming 
balance non-government insured or guaranteed loans, as well as prime jumbo residential mortgage loans. 

MSR Recapture 

Pursuant to the terms of an MSR recapture agreement, when the Company refinances mortgage loans for which 

PMT previously held the MSRs, the Company is generally required to transfer and convey to PMT cash in an amount 
equal to: 

• 

• 

• 

40% of the fair market value of the MSRs relating to the recaptured loans subject to the first 15% of the 
“recapture rate”; 

35% of the fair market value of the MSRs relating to the recaptured loans subject to the “recapture rate” in 
excess of 15% and up to 30%; and  

30% of the fair market value of the MSRs relating to the recaptured loans subject to the “recapture rate” in 
excess of 30%.  

F-18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
The “recapture rate” means, during each month, the ratio of (i) the aggregate UPB of all recaptured loans, to (ii) 

the aggregate UPB of all mortgage loans for which the Company held the MSRs and that were refinanced or otherwise 
paid off in such month. The Company has further agreed to allocate sufficient resources to target a recapture rate of 
15%. 

The mortgage loan purchase and MSR recapture agreements expire on June 30, 2025. 

Fulfillment Services 

The Company provides PMT with certain mortgage banking services, including fulfillment and disposition-
related services, for which it receives a monthly fulfillment fee. Pursuant to the terms of a mortgage banking services 
agreement, the fulfillment fees shall not exceed the following: 

• 

• 

• 

the number of loan commitments multiplied by a pull-through factor of either .99 or .80 depending on 
whether the loan commitments are subject to a “mandatory trade confirmation” or a “best efforts lock 
confirmation”, respectively, and then multiplied by $585 for each pull-through adjusted loan 
commitment up to and including 16,500 per quarter and $355 for each pull-through adjusted loan 
commitment in excess of 16,500 per quarter, plus 

$315 multiplied by the number of purchased loans up to and including 16,500 per quarter and $195 
multiplied by the number of purchased loans in excess of 16,500 per quarter, plus 

$750 multiplied by the number of all purchased loans that are sold or securitized to parties other than 
Fannie Mae and Freddie Mac; provided however, that no fulfillment fee shall be due or payable to PLS 
with respect to any Ginnie Mae loans, and as of October 1, 2022, certain Fannie Mae or Freddie Mac 
loans acquired by PLS. 

Sourcing Fees 

PMT does not hold the Ginnie Mae approval required to issue Ginnie Mae MBS and act as a servicer. 
Accordingly, under the agreement, the Company purchases mortgage loans underwritten in accordance with the Ginnie 
Mae MBS Guide “as is” and without recourse of any kind from PMT at PMT’s cost less an administrative fee plus 
accrued interest and sourcing fee ranging from one to two basis points of the UPB of the loan, generally based on the 
average number of calendar days the loans are held by PMT before purchase by the Company. The Company may also 
acquire conventional loans from PMT on the same terms upon mutual agreement between PMT and the Company. 

While the Company purchases these mortgage loans “as is” and without recourse of any kind from PMT, where 

the Company has a claim for repurchase, indemnity or otherwise against a correspondent seller, it is entitled, at its sole 
expense, to pursue any such claim through or in the name of PMT. 

F-19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Following is a summary of loan production activities, including MSR recapture, between the Company and 

PMT: 

Net losses on loans held for sale at fair value: 

Net losses on loans sold to PMT (primarily cash) 
Mortgage servicing rights recapture incurred  

Sales of loans held for sale to PMT 

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $ 

  $ 
  $ 

  $ 

 — 
 (1,784)  
 (1,784)   $ 
 —   $ 

 (2,820)    $ 
 (13,744)  
 (16,564)   $ 
 298,862   $ 

 — 
 (51,473) 
 (51,473) 
 — 

Tax service fees earned from PMT included in Loan origination fees 

  $ 

 3,216   $ 

 8,418   $ 

 26,126 

Fulfillment fee revenue 
Unpaid principal balance of loans fulfilled for PMT subject to 
fulfillment fees 

Sourcing fees included in cost of loans purchased from PMT 
Unpaid principal balance of loans purchased from PMT: 

Government guaranteed or insured 
Conventional conforming  

Loan Servicing 

     $ 

 27,826      $ 

 67,991      $ 

 178,927 

  $  14,898,301   $  37,090,031   $  110,003,574 

  $ 

 7,162   $ 

 4,968   $ 

 6,472 

  $  40,476,782   $  45,768,110   $   64,774,728 
 — 
  $  71,618,697   $  49,680,267   $   64,774,728 

   31,141,915  

 3,912,157  

The Company and PMT have entered into a loan servicing agreement (the “Servicing Agreement”), pursuant to 

which the Company provides subservicing for PMT’s portfolio of MSRs, loans at fair value other than loans purchased 
with credit deterioration and loans held for sale (prime servicing) and its portfolio of residential mortgage loans 
purchased with credit deterioration (special servicing). The Servicing Agreement provides for servicing fees of per - loan 
monthly amounts based on the delinquency, bankruptcy and/or foreclosure status of the serviced loan or REO. The 
Company also remains entitled to customary ancillary income and market-based fees and charges relating to loans it 
services for PMT. 

Prime Servicing 

•  The base servicing fees for prime servicing loans are calculated through a monthly per-loan dollar amount, 
with the actual dollar amount for each loan based on whether the loan is a fixed-rate or adjustable-rate loan. 
The base servicing fee rates are $7.50 per month for fixed-rate loans and $8.50 per month for adjustable-
rate loans. 

•  To the extent that prime loans become delinquent, the Company is entitled to an additional servicing fee 

per loan ranging from $10 to $55 per month based on the delinquency, bankruptcy and foreclosure status of 
the loan or $75 per month if the underlying mortgaged property becomes REO. The Company is also 
entitled to customary ancillary income and certain market-based fees and charges, including boarding and 
deboarding fees, liquidation and disposition fees, assumption, modification and origination fees and a 
percentage of late charges. 

•  The Company receives certain fees for COVID-19 pandemic-related forbearance and modification 

activities provided for under the Coronavirus Aid, Relief and Economic Security Act. 

F-20 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
Special Servicing 

•  The base servicing fee rates for special servicing loans range from $30 per month for current loans up to 

$95 per month for loans in foreclosure proceedings. The base servicing fee rate for REO is $75 per month. 
The Company also receives a supplemental servicing fee of $25 per month for each special servicing loan. 

•  The Company receives activity-based fees for modifications, foreclosures and liquidations that it facilitates 
with respect to special servicing loans, as well as other market-based refinancing and loan disposition fees. 

Following is a summary of loan servicing fees earned from PMT: 

Loan type serviced 

Prime servicing 
Special servicing 

  $ 

  $ 

The Servicing Agreement expires on June 30, 2025. 

Investment Management Activities 

2023 

Year ended December 31,  
2022 
(in thousands) 
 81,386 
 529 
 81,915 

 81,139   $ 
 208    
 81,347   $ 

 $ 

 $ 

2021 

 80,153 
 505 
 80,658 

The Company has a management agreement with PMT (“Management Agreement”), pursuant to which the 

Company oversees PMT’s business affairs in conformity with the investment policies that are approved and monitored 
by its board of trustees, for which PFSI collects a base management fee and may collect a performance incentive fee. 
The Management Agreement provides that: 

•  The base management fee is calculated quarterly and is equal to the sum of (i) 1.5% per year of PMT’s 

average shareholders’ equity up to $2 billion, (ii) 1.375% per year of PMT’s average shareholders’ equity 
in excess of $2 billion and up to $5 billion, and (iii) 1.25% per year of PMT’s average shareholders’ equity 
in excess of $5 billion. 

•  The performance incentive fee is calculated quarterly at a defined annualized percentage of the amount by 
which PMT’s “net income,” on a rolling four - quarter basis and before deducting the incentive fee, exceeds 
certain levels of return on “equity.” 

The performance incentive fee is equal to the sum of: 

• 

• 

• 

10% of the amount by which PMT’s “net income” for the quarter exceeds (i) an 8% return on 
“equity” plus the “high watermark,” up to (ii) a 12% return on PMT’s “equity”; plus 

15% of the amount by which PMT’s “net income” for the quarter exceeds (i) a 12% return on 
PMT’s “equity” plus the “high watermark,” up to (ii) a 16% return on PMT’s “equity”; plus 

20% of the amount by which PMT’s “net income” for the quarter exceeds a 16% return on 
“equity” plus the “high watermark.” 

For the purpose of determining the amount of the performance incentive fee: 

“Net income” is defined as net income or loss attributable to PMT’s common shares of beneficial interest 
computed in accordance with GAAP adjusted for certain other non - cash charges determined after 
discussions between the Company and PMT’s independent trustees and approval by a majority of PMT’s 
independent trustees. 

F-21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
“Equity” is the weighted average of the issue price per common share of all of PMT’s public offerings, 
multiplied by the weighted average number of common shares outstanding (including restricted share units) 
in the rolling four - quarter period. 

The “high watermark” is the quarterly adjustment that reflects the amount by which the “net income” 
(stated as a percentage of return on “equity”) in that quarter exceeds or falls short of the lesser of 8% and 
the average Fannie Mae 30 - year MBS yield (the “Target Yield”) for the four quarters then ended. If the 
“net income” is less than the Target Yield, the high watermark is increased by the difference. If the 
“net income” is more than the Target Yield, the high watermark is reduced by the difference. Each time a 
performance incentive fee is earned, the high watermark returns to zero. As a result, the threshold amounts 
required for the Company to earn a performance incentive fee are adjusted cumulatively based on the 
performance of PMT’s “net income” over (or under) the Target Yield, until the “net income” in excess of 
the Target Yield exceeds the then - current cumulative high watermark amount, and a performance incentive 
fee is earned. 

The base management fee and the performance incentive fee are both receivable quarterly in arrears. The 
performance incentive fee may be paid in cash or a combination of cash and PMT’s common shares (subject to a limit of 
no more than 50% paid in common shares), at PMT’s option. 

In the event of termination of the Management Agreement between PMT and the Company, the Company may 

be entitled to a termination fee in certain circumstances. The termination fee is equal to three times the sum of (a) the 
average annual base management fee, and (b) the average annual performance incentive fee earned by the Company, in 
each case during the 24-month period immediately preceding the date of termination. 

Following is a summary of the base management and performance incentive fees earned from PMT: 

Base management 
Performance incentive  

Expense Reimbursement 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

  $ 

 28,762      $ 
 —  
 28,762   $ 

 31,065      $ 
 — 
 31,065 

 $ 

 34,794 
 3,007 
 37,801 

Under the Management Agreement, PMT reimburses the Company for its organizational and operating 

expenses, including third-party expenses, incurred on PMT’s behalf, it being understood that the Company and its 
affiliates shall allocate a portion of their personnel’s time to provide certain legal, tax and investor relations services for 
the direct benefit of PMT. With respect to the allocation of the Company’s and its affiliates’ personnel compensation, the 
Company is reimbursed $165,000 per fiscal quarter, such amount to be reviewed annually and not preclude 
reimbursement for any other services performed by the Company or its affiliates. 

PMT is also required to pay its pro rata portion of rent, telephone, utilities, office furniture, equipment, 
machinery and other office, internal and overhead expenses of the Company and its affiliates required for PMT’s and its 
subsidiaries’ operations. These expenses are allocated based on the ratio of PMT’s proportion of gross assets compared 
to all remaining gross assets managed or owned by the Company and/or its affiliates as calculated at each fiscal quarter 
end. 

F-22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
   
 
  
 
 
     
 
   
 
   
 
 
 
The Company received reimbursements from PMT for expenses as follows: 

Reimbursement of: 

Expenses incurred on PMT's behalf, net 
Common overhead incurred by the Company 
Compensation 

Payments and settlements during the year (1) 

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $   21,468 
 7,492 
 660 
  $   29,620 
  $   94,339 

 $   23,829 
 8,588 
 660 
 $   33,077 
 $  144,012 

 $   18,812 
 4,906 
 660 
 $   24,378 
 $  284,381 

(1)  Payments and settlements include payments for the operating, investing and financing activities summarized in this 

note and netting settlements made pursuant to master netting agreements between the Company and PMT. 

Investing Activities 

Master Repurchase Agreement 

The Company, through PLS, has a master repurchase agreement with one of PMT’s wholly-owned subsidiaries, 
PennyMac Holdings, LLC (“PMH”) (the “PMH Repurchase Agreement”), pursuant to which PMH may borrow from the 
Company for the purpose of financing PMH’s participation certificates representing beneficial ownership in ESS under 
the Spread Acquisition Agreement. PLS then re-pledges such participation certificates to PNMAC GMSR ISSUER 
TRUST (the “Issuer Trust”) under a master repurchase agreement by and among PLS, the Issuer Trust and PNMAC, as 
guarantor (the “PC Repurchase Agreement”). The Issuer Trust was formed for the purpose of allowing PLS to finance 
MSRs and ESS relating to such MSRs (the “GNMA MSR Facility”). 

In the first quarter of 2021, PLS repurchased the ESS from PMH at fair market value, effectively terminating 
the borrowing arrangements allowing PMH to finance its participation certificates representing beneficial ownership in 
ESS. Such ESS is now included in PLS's participation certificates representing beneficial ownership in ESS and MSRs, 
which PLS pledges in connection with the GNMA MSR Facility. 

The Company holds an investment in PMT in the form of 75,000 common shares of beneficial interest. 

F-23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
                                                                        
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
Following is a summary of investing activities between the Company and PMT: 

Year ended December 31,  
2022 

2021 

2023 

Assets purchased from PennyMac Mortgage Investment Trust under 
agreements to resell pledged to creditors: 

Activity during the year: 

Net repayments of assets purchased from PMT under agreement to resell 
Interest income 

Balance at end of year 

Common shares of beneficial interest of PennyMac Mortgage Investment 
Trust: 

Activity during the year: 

Dividends earned from PennyMac Mortgage Investment Trust 
Change in fair value of investment in common shares of PennyMac 
Mortgage Investment Trust 

Balance at end of year: 

Fair value  
Number of shares 

Financing Activities 

(in thousands) 

   $ 
   $ 
   $ 

 80,862  
 387  
 —  

  $ 

 120   $ 

 136   $ 

 141  

  $ 

  $ 

 192  
 312   $ 

 (371)    
 (235)   $ 

 195  
 336  

 1,121   $ 
 75  

 929    
 75    

Spread Acquisition and MSR Servicing Agreements 

The Company has an amended and restated a master spread acquisition and MSR servicing agreement with 

PMT (the “Spread Acquisition Agreement”), pursuant to which the Company may sell to PMT, from time to time, the 
right to receive participation certificates representing beneficial ownership in ESS arising from Ginnie Mae MSRs 
acquired by the Company, in which case the Company generally would be required to service or subservice the related 
mortgage loans for Ginnie Mae. The primary purpose of the amendment and restatement was to facilitate the continued 
financing of the ESS owned by PMT in connection with the parties’ participation in the GNMA MSR Facility. 

To the extent the Company refinances any of the mortgage loans relating to the ESS it has issued to PMT, the 

Spread Acquisition Agreement also contains recapture provisions requiring that the Company transfer to PMT, at no 
cost, the ESS relating to a certain percentage of the UPB of the newly originated mortgage loans. However, under the 
Spread Acquisition Agreement, in any month where the transferred ESS relating to newly originated Ginnie Mae 
mortgage loans is not equivalent to at least 90% of the product of the excess servicing fee rate and the UPB of the 
refinanced mortgage loans, the Company is also required to transfer additional ESS or cash in the amount of such 
shortfall. Similarly, in any month where the transferred ESS relating to modified Ginnie Mae mortgage loans is not 
equivalent to at least 90% of the product of the excess servicing fee rate and the UPB of the modified mortgage loans, 
the Spread Acquisition Agreement contains provisions that require the Company to transfer additional ESS or cash in the 
amount of such shortfall. To the extent the fair market value of the aggregate ESS to be transferred for the applicable 
month is less than $200,000, the Company may, at its option, pay cash to PMT in an amount equal to such fair market 
value instead of transferring such ESS. 

During the quarter ended March 31, 2021, the Company repaid its outstanding ESS financing through the 

repurchase of the ESS from PMT.  

F-24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
   
 
   
     
 
 
   
 
   
     
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
    
  
 
 
  
 
    
  
 
 
 
 
 
 
  
 
      
 
  
 
 
 
  
 
 
 
 
 
 
 
Following is a summary of financing activities between the Company and PMT: 

Excess servicing spread financing: 

Balance at beginning of year 
Issuance pursuant to recapture agreement 
Accrual of interest 
Change in fair value 
Repayment 
Balance at end of year 

Recapture incurred pursuant to refinancings by the Company of mortgage loans subject to excess 
servicing spread financing included in Net gains on loans held for sale at fair value 

Receivable from and Payable to PMT 

Amounts receivable from and payable to PMT are summarized below: 

Year ended 
December 31, 2021 
(in thousands) 

 $ 

 $ 

  $ 

 131,750 
 557 
 1,280 
 1,037 
 (134,624) 
 — 

 614 

Receivable from PMT: 

Correspondent production fees 
Management fees 
Servicing fees 
Allocated expenses and expenses incurred on PMT's behalf 
Fulfillment fees 

Payable to PMT: 

Amounts advanced by PMT to fund its servicing advances 
Other 

December 31,  

2023 

2022 

(in thousands) 

 8,288   $ 
 7,252  
 6,809  
 5,612  
 1,301  
 29,262   $ 

 6,835 
 7,307 
 6,740 
 11,447 
 4,043 
 36,372 

 208,154   $ 
 56  
 208,210   $ 

 201,451 
 3,560 
 205,011 

  $ 

  $ 

  $ 

  $ 

Exchanged Private National Mortgage Acceptance Company, LLC Unitholders 

The Company entered into a tax receivable agreement with certain former owners of PNMAC that provides for 

the payment from time to time by the Company to PNMAC’s exchanged unitholders of an amount equal to 85% of the 
amount of the net tax benefits, if any, that the Company is deemed to realize as a result of (i) increases in tax basis of 
PNMAC’s assets resulting from exchanges of ownership interests in PNMAC and (ii) certain other tax benefits related to 
entering into the tax receivable agreement, including tax benefits attributable to payments under the tax receivable 
agreement.  

Although a reorganization in November 2018 eliminated the potential for unitholders to exchange any 
additional units subject to this tax receivable agreement, the Company continues to be subject to the agreement and will 
be required to make payments, to the extent any of the tax benefits specified above are deemed to be realized, under the 
tax receivable agreement to those certain prior owners of PNMAC who effected exchanges of ownership interests in 
PNMAC for the Company’s common stock before the closing of the reorganization. 

F-25 

 
 
 
 
 
 
 
 
 
 
 
   
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
Following is a summary of activity in Payable to exchanged Private National Mortgage Acceptance Company, 

LLC unitholders under tax receivable agreement: 

Activity during the year: 

Payments under tax receivable agreement 
Repricing of liability  
Balance at end of year 

Townsgate Closing Services LLC 

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $ 
  $ 
  $ 

 —   $ 
 —   $ 
 26,099   $ 

 3,855   $ 
 (576)   $ 
 26,099   $ 

 4,635 
 — 
 30,530 

On December 27, 2022, the Company advanced $801,000 to one of its joint ventures, Townsgate Closing 

Services, LLC, under a revolving loan agreement. The revolving agreement has a maximum commitment amount of 
$1.5 million, matures on December 27, 2027 and earns interest, at 10.13% per year as of December 31, 2023, subject to 
semi-annual adjustment indexed to the 10+ year USD High Yield Corporate Bond Index as determined by 
Tradeweb/Bloomberg. The outstanding balance is included in Other assets on the Company’s consolidated balance 
sheet. The Company recorded $84,000 of interest income related to the loan during the year ended December 31, 2023. 

Donor Advised Fund 

During the year ended December 31, 2021, the Company contributed $5.8 million to a donor advised fund for 

the purpose of making charitable contributions. No such contributions were made during the years ended 
December 31, 2023 and 2022. 

Note 5—Loan Sales and Servicing Activities 

The Company originates or purchases and sells mortgage loans in the secondary mortgage market without 

recourse for credit losses. However, the Company maintains continuing involvement with the loans in the form of 
servicing arrangements and the liability for representations and warranties it makes to purchasers and insurers of the 
loans. 

The following table summarizes cash flows between the Company and transferees as a result of the sale of 

loans in transactions where the Company maintains continuing involvement with the loans as servicer: 

Cash flows: 

Sales proceeds 
Servicing fees received 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $  85,684,522   $  84,345,379   $  154,450,942  
 840,104  
  $   1,173,108   $ 

 931,315   $ 

The following is a summary of the allowance for losses on servicing advances that the Company makes on 

behalf of the loans’ beneficial interest holders in the properties collateralizing their loans: 

Balance at beginning of year 
Provision (reversals of provision) for losses 
Charge-offs, net 
Balance at end of year 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

  $ 

 78,992   $ 
 3,271  
 (8,272)  
 73,991   $ 

 120,940   $ 
 (36,075)  
 (5,873)  
 78,992   $ 

 181,433 
 (47,878) 
 (12,615) 
 120,940 

F-26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
    
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
  
 
 
 
       
       
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
The following table summarizes the UPB of the loans sold by the Company in which it maintains continuing 

involvement: 

Unpaid principal balance of loans outstanding 

Delinquent loans: 

30-89 days  
90 days or more: 

Not in foreclosure 
In foreclosure  

Foreclosed 

Loans in bankruptcy 

December 31, 

2023 

2022 

(in thousands) 
 $  352,790,614   $  295,032,674 

 $   13,775,493   $   11,019,194 

 $ 
 $ 
 $ 
 $ 

 6,754,282   $ 
 618,694   $ 
 7,565   $ 
 1,415,614   $ 

 6,548,849 
 834,155 
 12,905 
 1,143,484 

The following tables summarize the UPB of the Company’s loan servicing portfolio: 

Investor: 

Non-affiliated entities: 

Originated 
Purchased 

PennyMac Mortgage Investment Trust 
Loans held for sale  

Delinquent loans: 

30 days  
60 days  
90 days or more: 

Not in foreclosure 
In foreclosure 

Foreclosed 

Loans in bankruptcy 
Custodial funds managed by the Company (1) 

Servicing 
rights owned 

December 31, 2023 

      Subservicing 
(in thousands) 

Total 
loans serviced 

  $  352,790,614      $ 
 17,478,397  
   370,269,011  
 —  
 4,294,689  

 —      $  352,790,614 
 17,478,397 
 —  
   370,269,011 
 —  
   232,653,069 
   232,653,069  
 4,294,689 
 —  
  $  374,563,700   $  232,653,069   $  607,216,769 

  $   11,097,929   $ 
 3,316,494  

 1,808,516   $   12,906,445 
 3,716,280 

 399,786  

 6,941,325  
 686,359  
 8,133  

  $   22,050,240   $ 
 1,523,218   $ 
  $ 
 3,741,978   $ 
  $ 

 1,031,299  
 92,618  
 4,295  

 7,972,624 
 778,977 
 12,428 
 3,336,514   $   25,386,754 
 1,709,811 
 5,501,952 

 186,593   $ 
 1,759,974   $ 

(1)  Custodial funds are cash accounts holding funds on behalf of borrowers and investors relating to loans serviced 
under servicing agreements and are not recorded on the Company’s consolidated balance sheets. The Company 
earns placement fees on certain of the custodial funds it manages on behalf of the loans’ borrowers and investors. 
Placement fees are included in Interest income in the Company’s consolidated statements of income. 

F-27 

 
 
 
   
   
 
 
 
 
 
 
  
 
 
       
 
    
 
 
  
 
 
  
 
  
  
    
 
 
  
 
  
  
    
 
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
   
 
   
 
   
        
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investor: 

Non-affiliated entities: 

Originated 
Purchased 

PennyMac Mortgage Investment Trust 
Loans held for sale  

Delinquent loans: 

30 days  
60 days  
90 days or more: 

Not in foreclosure 
In foreclosure 

Foreclosed 

Loans in bankruptcy 
Custodial funds managed by the Company (1) 

Servicing 

      rights owned 

December 31, 2022 

      Subservicing 
(in thousands) 

Total 
loans serviced 

  $  295,032,674      $ 
 19,568,122  
   314,600,796  
 —  
 3,498,214  

 —      $  295,032,674 
 19,568,122 
 —  
   314,600,796 
 —  
   233,575,672 
   233,575,672  
 3,498,214 
 —  
  $  318,099,010   $  233,575,672   $  551,674,682 

  $ 

 8,903,829   $ 
 2,855,176  

 1,576,414   $   10,480,243 
 3,192,257 

 337,081  

 6,829,985  
 914,213  
 13,835  

  $   19,517,038   $ 
 1,291,038   $ 
  $ 
 3,329,709   $ 
  $ 

 888,057  
 75,012  
 7,979  

 7,718,042 
 989,225 
 21,814 
 2,884,543   $   22,401,581 
 1,416,757 
 5,112,866 

 125,719   $ 
 1,783,157   $ 

(1)  Custodial funds are cash accounts holding funds on behalf of borrowers and investors relating to loans serviced 
under servicing agreements and are not recorded on the Company’s consolidated balance sheets. The Company 
earns placement fees on certain of the custodial funds it manages on behalf of the loans’ borrowers and investors. 
Placement fees are included in Interest income in the Company’s consolidated statements of income. 

Following is a summary of the geographical distribution of loans included in the Company’s servicing portfolio 

for the top five and all other states as measured by UPB: 

State 

California  
Florida  
Texas 
Virginia 
Maryland 
All other states  

Note 6—Fair Value 

December 31,  

2023 

2022 

(in thousands) 
  $   72,788,272   $   68,542,279   
 50,873,961  
 47,911,696  
 33,478,151  
 25,473,417  
   325,395,178  
  $  607,216,769   $  551,674,682  

 57,824,310  
 56,437,082  
 35,376,266  
 26,746,355  
   358,044,484  

Most of the Company’s assets and certain of its liabilities are measured at or based on their fair values. The 

application of fair value may be on a recurring or nonrecurring basis depending on the accounting principles applicable 
to the specific asset or liability and whether the Company has elected to carry the item at its fair value as discussed in the 
following paragraphs. 

Fair Value Accounting Elections 

The Company identified its MSRs, its MSLs and all of its non-cash financial assets, to be accounted for at fair 

value so changes in fair value will be reflected in income as they occur and more timely reflect the results of the 
Company’s performance. The Company has also identified its ESS financing to be accounted for at fair value as a means 
of hedging the related MSRs’ fair value risk.  

F-28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis 

Following is a summary of assets and liabilities that are measured at fair value on a recurring basis: 

Level 1 

Level 2 

Level 3 

Total 

December 31, 2023 

Assets: 

Short-term investment 
Loans held for sale at fair value  
Derivative assets: 

  $ 

Interest rate lock commitments 
Forward purchase contracts 
Forward sales contracts 
MBS put options 
MBS call options 
Put options on interest rate futures purchase contracts   
Call options on interest rate futures purchase contracts  

Total derivative assets before netting 

Netting  

Total derivative assets 

Mortgage servicing rights at fair value 
Investment in PennyMac Mortgage Investment Trust 

  $ 

Liabilities: 

Derivative liabilities: 

(in thousands) 

 —   $ 

 —   $ 

 10,268   $ 
 —  

   3,942,127  

 478,564  

 10,268 
 4,420,691 

 90,313 
 —  
 78,448 
 —  
 6,151 
 —  
 413 
 —  
 6,265 
 —  
 11,043 
 11,043  
 66,176 
 66,176  
 258,809 
 77,219  
 (79,730) 
 —  
 179,079 
 77,219  
 7,099,348 
 —  
 1,121 
 1,121  
 88,608   $  4,033,404   $  7,668,225   $  11,710,507 

 90,313  
 —  
 —  
 —  
 —  
 —  
 —  
 90,313  
 —  
 90,313  
   7,099,348  
 —  

 —  
 78,448  
 6,151  
 413  
 6,265  
 —  
 —  
 91,277  
 —  
 91,277  
 —  
 —  

Interest rate lock commitments 
Forward purchase contracts 
Forward sales contracts 
Call options on interest rate futures purchase contracts  

  $ 

Total derivative liabilities before netting 

Netting  

Total derivative liabilities  

Mortgage servicing liabilities at fair value 

  $ 

 —   $ 
 —  
 —  
 3,209  
 3,209  
 —  
 3,209  
 —  
 3,209   $ 

 —   $ 

 5,141  
 92,796  
 —  
 97,937  
 —  
 97,937  
 —  
 97,937   $ 

 720   $ 

 —  
 —  
 —  
 720  
 —  
 720  
 1,805  
 2,525   $ 

 720 
 5,141 
 92,796 
 3,209 
 101,866 
 (48,591) 
 53,275 
 1,805 
 55,080 

F-29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
     
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Level 1 

Level 2 

Level 3 

Total 

December 31, 2022 

(in thousands) 

 —   $ 

 12,194   $ 
 —  

   3,163,528  

 —   $ 

 12,194 
   3,509,300 

 345,772  

 —  
 —  
 —  
 —  
 29,203  
 2,820  
 32,023  
 —  
 32,023  
 —  
 929  

 36,728 
 2,433 
 80,754 
 6,057 
 29,203 
 2,820 
 157,995 
 (58,992) 
 99,003 
   5,953,621 
 929 
 45,146   $  3,252,772   $  6,336,121   $  9,575,047 

 36,728  
 —  
 —  
 —  
 —  
 —  
 36,728  
 —  
 36,728  
   5,953,621  
 —  

 —  
 2,433  
 80,754  
 6,057  
 —  
 —  
 89,244  
 —  
 89,244  
 —  
 —  

 —   $ 
 —  
 —  
 3,008  
 3,008  
 —  
 3,008  
 —  
 3,008   $ 

 —   $ 

 48,670  
 20,684  
 —  
 69,354  
 —  
 69,354  
 —  
 69,354   $ 

 10,884   $ 
 —  
 —  
 —  
 10,884  
 —  
 10,884  
 2,096  
 12,980   $ 

 10,884 
 48,670 
 20,684 
 3,008 
 83,246 
 (61,534) 
 21,712 
 2,096 
 23,808 

Assets: 

Short-term investment 
Loans held for sale at fair value  
Derivative assets: 

  $ 

Interest rate lock commitments 
Forward purchase contracts 
Forward sales contracts 
MBS put options 
Put options on interest rate futures purchase contracts   
Call options on interest rate futures purchase contracts  

Total derivative assets before netting 

Netting  

Total derivative assets 

Mortgage servicing rights at fair value 
Investment in PennyMac Mortgage Investment Trust 

Liabilities: 

Derivative liabilities: 

Interest rate lock commitments 
Forward purchase contracts 
Forward sales contracts 
Put options on interest rate futures sales contracts 

Total derivative liabilities before netting 

Netting  

Total derivative liabilities  

Mortgage servicing liabilities at fair value 

  $ 

  $ 

  $ 

F-30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
     
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As shown above, certain of the Company’s loans held for sale, IRLCs, MSRs, ESS and MSLs are measured 

using Level 3 fair value inputs. Following are roll forwards of assets and liabilities measured at fair value using 
“Level 3” fair value inputs at either the beginning or the end of the year presented for each of the three years ended 
December 31, 2023: 

Assets 

Balance, December 31, 2022 
Purchases and issuances, net  
Capitalization of interest and servicing advances 
Sales and repayments 
Exchange of mortgage servicing spread for interest-only 
stripped securities 
Mortgage servicing rights resulting from loan sales 
Changes in fair value included in income arising from: 

Changes in instrument-specific credit risk 
Other factors 

Loans held 
for sale 

Year ended December 31, 2023 
  Mortgage  
Net interest  
servicing  
rate lock 
rights 
     commitments (1)      

(in thousands) 

Total 

  $ 

 345,772   $ 
 2,353,958    
 39,625    
 (654,490)    

 25,844   $  5,953,621   $   6,325,237 
 2,640,539 
 286,581    
 39,625 
 —    
 (654,795) 
 —    

 —    
 —    
 (305)    

 —    
 —    

 (98,066)    
 —    
 —      1,849,957    

 (98,066) 
 1,849,957 

 69,934    
 (1,161)    
 68,773    

 —    
 130,424    
 130,424    

 —    
 (605,859)    
 (605,859)    

 69,934 
 (476,596) 
 (406,662) 

Transfers: 

From Level 3 to Level 2 
To real estate acquired in settlement of loans 
To loans held for sale 

Balance, December 31, 2023 
Changes in fair value recognized during the year relating to 
assets still held at December 31, 2023 

   (1,674,624)    
 (450)    
 —    
 478,564   $ 

  $ 

 —    
 —    
 (353,256)    

 —      (1,674,624) 
 (450) 
 —    
 (353,256) 
 —    
 89,593   $  7,099,348   $   7,667,505 

  $ 

 33,187   $ 

 89,593   $   (605,859)   $ 

 (483,079) 

(1)  For the purpose of this table, the IRLC asset and liability positions are shown net. 

Liabilities 

Mortgage servicing liabilities: 
Balance, December 31, 2022 
Changes in fair value included in income 
Balance, December 31, 2023 
Changes in fair value recognized during the year relating to liabilities still outstanding at 
December 31, 2023 

Year ended  
December 31, 2023 
(in thousands) 

     $ 

$ 

$ 

 2,096 
 (291) 
 1,805 

 (291) 

F-31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
     
 
     
 
 
 
 
 
 
 
 
 
 
 
   
     
     
     
 
 
 
 
 
 
 
 
   
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets 

Balance, December 31, 2021 
Purchases and issuances, net 
Capitalization of interest and servicing advances 
Sales and repayments 
Mortgage servicing rights resulting from loan sales 
Changes in fair value included in income arising from: 

Changes in instrument-specific credit risk 
Other factors 

Loans held 
for sale 

Year ended December 31, 2022 
  Mortgage 
Net interest  
servicing 
rate lock 
rights 
     commitments (1)      

(in thousands) 

Total 

     $   1,128,876   $ 
 3,338,743  
 60,589  
   (1,378,441)  
 —  

 322,193   $  3,878,078   $   5,329,147 
 3,712,505 
 3,993  
 369,769  
 —  
 —  
 60,589 
   (1,378,441) 
 —  
 —  
 1,718,094 
   1,718,094  
 —  

 (41,483)  
 (25,156)  
 (66,639)  

 —  
 (624,905)  
 (624,905)  

 —  
 353,456  
 353,456  

 (41,483) 
 (296,605) 
 (338,088) 

Transfers: 

From Level 3 to Level 2 
To real estate acquired in settlement of loans 
To loans held for sale 

Balance, December 31, 2022 
Changes in fair value recognized during the year relating 
to assets still held at December 31, 2022 

   (2,736,940)  
 (416)  
 —  
 345,772   $ 

  $ 

   (2,736,940) 
 —  
 (416) 
 —  
 (41,213)  
 (41,213) 
 25,844   $  5,953,621   $   6,325,237 

 —  
 —  
 —  

  $ 

 (26,699)   $ 

 25,844   $   353,456   $ 

 352,601 

(1)  For the purpose of this table, the IRLC asset and liability positions are shown net. 

Liabilities 

Mortgage servicing liabilities: 
Balance, December 31, 2021 
Changes in fair value included in income 
Balance, December 31, 2022 
Changes in fair value recognized during the year relating to liabilities still outstanding at 
December 31, 2022 

Year ended 
December 31, 2022 
(in thousands) 

  $ 

  $ 

  $ 

 2,816 
 (720) 
 2,096 

 (720) 

F-32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets 

Loans held 
for sale 

Year ended December 31, 2021 
  Mortgage 
Net interest  
servicing 
rate lock 
rights 
     commitments (1)      

(in thousands) 

Total 

Balance, December 31, 2020 
Purchases and issuances, net 
Capitalization of interest and servicing advances 
Sales and repayments 
Mortgage servicing rights resulting from loan sales 
Changes in fair value included in income arising from: 

     $ 

 4,675,169   $ 

 20,330,785  
 169,053  
     (11,783,818)  
 —  

 677,026   $  2,581,174   $ 

 1,654,476  
 —  
 —  
 —  

 —  
 —  
 —  
   1,861,949  

 7,933,369 
 21,985,261 
 169,053 
   (11,783,818) 
 1,861,949 

Changes in instrument-specific credit risk 
Other factors 

Transfers: 

From Level 3 to Level 2 
To real estate acquired in settlement of loans 
To loans held for sale 

Balance, December 31, 2021 
Changes in fair value recognized during the year 
relating to assets still held at December 31, 2021 

 285,501  
 —  
 285,501  

 —  
 489,547  
 489,547  

 —  
 (565,045)  
 (565,045)  

 285,501 
 (75,498) 
 210,003 

     (12,547,732)  
 (82)  
 —  

 —  
 —  
 (2,498,856)  

 —  
 —  
 —  

  $ 

 1,128,876   $ 

 322,193   $  3,878,078   $ 

   (12,547,732) 
 (82) 
 (2,498,856) 
 5,329,147 

  $ 

 22,516   $ 

 322,193   $   (565,045)   $ 

 (220,336) 

(1)  For the purpose of this table, the IRLC asset and liability positions are shown net. 

Liabilities 

Balance, December 31, 2020 
Issuance of excess servicing spread financing pursuant to a recapture 
agreement with PennyMac Mortgage Investment Trust 
Accrual of interest 
Mortgage servicing liabilities resulting from loan sales 
Changes in fair value included in income 
Repayments 
Balance, December 31, 2021 
Changes in fair value recognized during the year relating to liabilities 
still outstanding at December 31, 2021 

Year ended December 31, 2021 

Excess 
servicing 
spread 
financing 

Mortgage 
servicing 
liabilities 
(in thousands) 

Total 

  $ 

 131,750   $ 

 45,324   $ 

 177,074 

 557  
 1,280  
 —  
 1,037  
 (134,624)  

 —   $ 

 —  
 —  
 106,631  
 (149,139)  
 —  
 2,816   $ 

 557 
 1,280 
 106,631 
 (148,102) 
 (134,624) 
 2,816 

 —   $ 

 (3,156)   $ 

 (3,156) 

  $ 

  $ 

The Company had transfers among the fair value levels arising from the return to salability in the active 

secondary market of certain loans held for sale and from transfers of IRLCs to loans held for sale at fair value upon 
purchase or funding. 

F-33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
     
 
   
 
   
 
   
   
 
 
 
   
 
 
 
 
   
 
 
 
     
 
   
 
   
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets and Liabilities Measured at Fair Value under the Fair Value Option 

Net changes in fair values included in income for assets and liabilities carried at fair value as a result of the 

Company’s election of the fair value option by income statement line item are summarized below: 

Year ended December 31,  

  Net gains on  
loans held   
for sale at    
      fair value       

2023 
Net 
loan 
servicing 
fees 

      Total 

   Net gains on   
loans held   
for sale at    
      fair value       

2022 
Net 
loan 
servicing   
fees 
(in thousands) 

      Total 

    Net gains on   
loans held 
for sale at    

      fair value 

2021 
Net 
loan 
servicing   
fees 

Total 

Assets: 
Loans held for sale  
Mortgage servicing 
rights  

Liabilities: 
Excess servicing spread 
financing payable to 
PennyMac Mortgage 
Investment Trust 
Mortgage servicing 
liabilities  

  $  440,482    $ 

 —    $  440,482    $  (219,054)   $ 

 —    $  (219,054) 

 $  2,568,318    $ 

 —    $  2,568,318 

 353,456 
  $  440,482    $  (605,859)   $  (165,377)   $  (219,054)   $  353,456    $  134,402 

   (605,859)  

   (605,859)  

   353,456   

 —   

 —   

 —   

 (565,045) 
   (565,045)  
 $  2,568,318    $  (565,045)   $  2,003,273 

  $ 

 —    $ 

 —    $ 

 —    $ 

 —    $ 

 —    $ 

 — 

 $ 

 —    $ 

 (1,037)   $ 

 (1,037) 

  $ 

 —   
 —    $ 

 291   
 291    $ 

 291   
 291    $ 

 —   
 —    $ 

 720   
 720    $ 

 720 
 720 

 $ 

 149,139   

 —   
 —    $  148,102    $ 

 149,139 
 148,102 

Following are the fair value and related principal amounts due upon maturity of assets accounted for under the 

fair value option: 

Loans held for sale 

Current through 89 days delinquent  
90 days or more delinquent: 

Not in foreclosure 
In foreclosure 

December 31, 2023 
Principal 
amount 
 due upon  
      maturity 

      Difference       

December 31, 2022 

Principal 
amount 
 due upon  
      maturity 

Fair 
value 

     Difference 

Fair 
value 

(in thousands) 

  $  4,378,042   $  4,233,764   $  144,278   $  3,450,578   $  3,428,052   $  22,526 

 35,253  
 7,396  

   (6,099) 
   (5,341) 
  $  4,420,691   $  4,294,689   $  126,002   $  3,509,300   $  3,498,214   $  11,086 

 (3,669)  
   (14,607)  

 38,922  
 22,003  

 47,252  
 11,470  

 53,351  
 16,811  

Assets Measured at Fair Value on a Nonrecurring Basis 

Following is a summary of assets held at year end that were measured based on fair value on a nonrecurring 

basis during the year: 

Real estate acquired in settlement of loans 

Level 1 

Level 2 

Level 3 

Total 

December 31, 2023 
December 31, 2022 

  $ 
  $ 

 —   $ 
 —   $ 

(in thousands) 
 —  
 —  

$ 
$ 

 2,669   $ 
 1,850   $ 

 2,669 
 1,850 

The following table summarizes the total net losses recognized on assets measured based on fair values on a 

nonrecurring basis during the year: 

Real estate acquired in settlement of loans 

  $ 

 (710)   $ 

 (523)   $ 

 (799) 

F-34 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
 
 
  
 
   
 
 
 
     
     
 
 
 
 
  
 
  
 
  
 
  
 
  
 
       
 
   
 
   
 
 
 
 
  
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
Fair Value of Financial Instruments Carried at Amortized Cost 

The Company’s Assets sold under agreements to repurchase, Mortgage loan participation purchase and sale 

agreements, Notes payable secured by mortgage servicing assets, Unsecured senior notes and Obligations under capital 
lease are carried at amortized cost.  

These assets and liabilities are classified as “Level 3” fair value items due to the Company’s reliance on 

unobservable inputs to estimate their fair values. The Company has concluded that the fair values of these liabilities 
other than the Notes payable secured by mortgage servicing assets and the Unsecured senior notes approximate their 
carrying values due to their short terms and/or variable interest rates.  

The Company estimates the fair value of the term notes and term loans included in Notes payable secured by 

mortgage servicing assets and the Unsecured senior notes using indications of fair value provided by a non-affiliate 
broker, pricing services and internal estimates of fair value. The fair value and carrying value of these liabilities are 
summarized below: 

Term notes and term loans 
Unsecured senior notes 

  $ 
  $ 

 1,730,000   $ 
 2,467,750   $ 

 1,724,290   $ 
 2,519,651   $ 

 1,677,476   $ 
 1,550,750   $ 

 1,794,475 
 1,779,920 

December 31, 2023 

December 31, 2022 

Fair value 

  Carrying value   

Fair value 

Carrying value 

(in thousands) 

Valuation Governance 

Most of the Company’s financial assets, and all of its derivatives, MSRs, ESS, and MSLs, are carried at fair 
value with changes in fair value recognized in current period income. Certain of the Company’s financial assets and 
derivatives and all of its MSRs, ESS, and MSLs are “Level 3” fair value assets and liabilities which require use of 
unobservable inputs that are significant to the estimation of the items’ fair values. Unobservable inputs reflect the 
Company’s own judgments about the factors that market participants use in pricing an asset or liability, and are based on 
the best information available under the circumstances. 

Due to the difficulty in estimating the fair values of “Level 3” fair value assets and liabilities, the Company has 

assigned responsibility for estimating the fair values of these assets and liabilities to specialized staff within its capital 
markets group and subjects the valuation process to significant senior management oversight. 

With respect to “Level 3” valuations other than IRLCs, the capital markets valuation staff reports to the 
Company’s senior management valuation committee, which oversees the valuations. The capital markets valuation staff 
monitors the models used for valuation of the Company’s “Level 3” fair value assets and liabilities, including the 
models’ performance versus actual results, and reports those results as well as changes in the valuation of the non-IRLC 
“Level 3” fair value assets and liabilities, including major factors affecting the valuations and any changes in model 
methods and inputs, to PFSI’s senior management valuation committee. The Company’s senior management valuation 
committee includes the Company’s chief financial, risk, and capital markets officers as well as other senior members of 
the Company’s finance, capital markets and risk management staffs. 

To assess the reasonableness of its valuations, the capital markets valuation staff presents an analysis of the 

effect on the valuations of changes to the significant inputs to the models and, for MSRs, comparisons of its estimates of 
fair value to those procured from nonaffiliated brokers and published surveys.  

The fair value of the Company’s IRLCs is developed by its capital markets risk management staff and is 

reviewed by its capital markets operations staff. 

F-35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
  
 
Valuation Techniques and Inputs 

Following is a description of the techniques and inputs used in estimating the fair values of “Level 2” and 

“Level 3” fair value assets and liabilities: 

Loans Held for Sale 

Most of the Company’s loans held for sale at fair value are saleable into active markets with observable 

significant inputs to the estimation of fair value and are therefore categorized as “Level 2” fair value assets. The fair 
values of “Level 2” fair value loans are determined using their contracted selling price or quoted market price or market 
price equivalent. 

Certain of the Company’s loans held for sale are not saleable into active markets with observable significant 

inputs to the estimation of fair value and are therefore categorized as “Level 3” fair value assets. Loans held for sale 
categorized as “Level 3” fair value assets include: 

•  Early buy out (“EBO”) loans. EBO loans are government guaranteed or insured loans purchased by the 
Company from Ginnie Mae guaranteed securities in its loan servicing portfolio. The Company’s right to 
purchase a government guaranteed or insured loan from a Ginnie Mae security arises as the result of the 
loan being at least three months delinquent on the date of purchase by the Company and provides an 
alternative to the Company’s obligation to continue advancing principal and interest at the coupon rate of 
the related Ginnie Mae security. Such a loan may be resold to an investor and thereafter may be 
repurchased to the extent it becomes eligible for resale into a new Ginnie Mae guaranteed security.  

A loan becomes eligible for resale into a new Ginnie Mae security when the loan becomes current either 
through completion of a modification of the loan’s terms or after three months of timely payments 
following either the completion of certain types of payment deferral programs or borrower reperformance 
and when the issuance date of the new security is at least 120 days after the date the loan was last 
delinquent. 

•  Loans with identified defects. Loans that are not saleable into active markets due to identification of a 
defect by the Company or to the repurchase by the Company of a loan with an identified defect.  

•  Closed-end second lien mortgage loans. At present, there is no active market with significant observable 

inputs to the estimation of fair value of the closed-end second lien mortgage loans the Company produces. 

The Company uses a discounted cash flow model to estimate the fair value of its “Level 3” fair value loans held 

for sale. The significant unobservable inputs used in the fair value measurement of the Company’s “Level 3” fair value 
loans held for sale are discount rates, home price projections and voluntary and total prepayment/resale speeds. 
Significant changes in any of those inputs in isolation could result in a significant change to the loans’ fair value 
measurement. Increases in home price projections are generally accompanied by an increase in voluntary prepayment 
speeds. 

F-36 

 
 
 
 
 
 
 
 
 
 
Following is a quantitative summary of key “Level 3” fair value inputs used in the valuation of loans held for 

sale at fair value: 

Fair value (in thousands) 
Key inputs (1): 
Discount rate: 

Range 
Weighted average 

Twelve-month projected housing price index change: 

Range 
Weighted average 

Voluntary prepayment/resale speed (2): 

Range 
Weighted average 

Total prepayment/resale speed (3): 

Range 
Weighted average 

December 31,  

2023 
 478,564 

  $ 

  $ 

2022 
345,772  

  7.1% – 10.2%  
7.2% 

  5.5% – 10.2% 
5.7% 

  0.3% – 0.5%  
0.5% 

  (1.9)% – (1.7)% 
(1.8)% 

  4.0% – 36.9%  
24.8% 

  4.7% – 25.6% 
21.6% 

  4.0% – 50.3%  
32.2% 

  4.8% – 36.1% 
29.4% 

(1)  Weighted average inputs are based on fair value of the “Level 3” loans. 

(2)  Voluntary prepayment/resale speed is measured using life voluntary Conditional Prepayment Rate (“CPR”). 

(3)  Total prepayment speed is measured using life total CPR, which includes both voluntary and involuntary 

prepayment/resale rates. 

Changes in fair value relating to loans held for sale as the result of changes in the loan’s instrument specific 

credit risk are indicated by successful modifications of the loan’s terms or changes in the respective loan’s delinquency 
status and performance history at year end from the later of the beginning of the year or acquisition date. Changes in fair 
value of loans held for sale are included in Net gains on loans held for sale at fair value in the Company’s consolidated 
statements of income. 

Derivative Financial Instruments 

Interest Rate Lock Commitments 

The Company categorizes IRLCs as “Level 3” fair value assets or liabilities. The Company estimates the fair 
value of IRLCs based on quoted Agency MBS prices, its estimate of the fair value of the MSRs it expects to receive in 
the sale of the loans and the probability that the loans will fund or be purchased (the “pull-through rate”). 

The significant unobservable inputs used in the fair value measurement of the Company’s IRLCs are the pull-

through rate and the MSR component of the Company’s estimate of the fair value of the mortgage loans it has 
committed to purchase. Significant changes in the pull-through rate or the MSR component of the IRLCs, in isolation, 
could result in significant changes in the IRLCs’ fair value measurement. The financial effects of changes in these inputs 
are generally inversely correlated as increasing interest rates have a positive effect on the MSR component of IRLC fair 
value, but increase the pull-through rate for the loan principal and interest payment cash flow component, which has 
decreased in fair value. Initial recognition and changes in fair value of IRLCs are included in Net gains on loans 
acquired for sale at fair value in the consolidated statements of income. 

F-37 

 
 
 
 
 
 
 
 
 
 
 
     
     
 
   
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Following is a quantitative summary of key unobservable inputs used in the valuation of IRLCs: 

December 31,  

Fair value (in thousands) (1) 
Committed amount (in thousands) 
Key inputs (2): 
Pull-through rate: 

Range 
Weighted average 

Mortgage servicing rights fair value expressed as: 

Servicing fee multiple: 

Range 
Weighted average 

Percentage of loan commitment amount: 

Range 
Weighted average 

   $ 

2023 
89,593  
  6,349,628    

  $ 

2022 
25,844  
  7,009,119  

  10.2% – 100%  
81.1% 

  10.3% – 100% 
82.8% 

1.1 – 7.3 
4.2 

(1.3) – 7.7 
4.3 

  0.3% – 4.3%   
1.9% 

  (0.2)% – 3.8% 
2.0% 

(1)  For purposes of this table, the IRLC assets and liability positions are shown net. 

(2)  Weighted average inputs are based on the committed amounts. 

Hedging Derivatives 

Hedging derivatives that are actively traded on exchanges are categorized by the Company as “Level 1” fair 
value assets and liabilities. Hedging derivatives whose fair values are based on observable MBS prices or interest rate 
volatilities in the MBS market are categorized as “Level 2” fair value assets and liabilities.  

Changes in the fair value of hedging derivatives are included in Net gains on loans acquired for sale at fair 

value, or Net loan servicing fees – Mortgage servicing rights hedging results, as applicable, in the consolidated 
statements of income.   

Mortgage Servicing Rights 

MSRs are categorized as “Level 3” fair value assets. The Company uses a discounted cash flow approach to 

estimate the fair value of MSRs. The key inputs used in the estimation of the fair value of MSRs include the applicable 
prepayment rate (prepayment speed), pricing spread (discount rate), and annual per-loan cost to service the underlying 
loans, all of which are unobservable. Significant changes to any of those inputs in isolation could result in a significant 
change in the MSR fair value measurement. Changes in these key inputs are not directly related. Changes in the fair 
value of MSRs are included in Net loan servicing fees—Change in fair value of mortgage servicing rights and mortgage 
servicing liabilities in the consolidated statements of income.  

F-38 

 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Following are the key inputs used in determining the fair value of MSRs received by the Company when it 

retains the obligation to service the mortgage loans it sells: 

Amount recognized 
Pool characteristics: 

Year ended December 31,  
2023 
2021 
2022 
(Amount recognized and unpaid principal balance of  
underlying mortgage loans amounts in thousands) 
$1,718,094  

$1,849,957  

$1,861,949  

Unpaid principal balance of underlying mortgage loans 
Weighted average servicing fee rate (in basis points) 

$86,606,196    
46 

$83,569,657    
44 

$138,319,425  
34 

Key inputs (1): 

Annual total prepayment speed (2): 

Range 
Weighted average 
Equivalent average life (in years): 

Range 
Weighted average 

Pricing spread (3): 

Range 
Weighted average 

Annual per-loan cost of servicing: 

Range 
Weighted average 

7.2% – 23.2%   
10.7% 

5.1% – 23.4%   
9.4% 

6.1% – 31.4% 
8.6% 

3.0 – 9.8 
7.7 

3.7 – 9.4 
8.1 

3.0 – 9.2 
8.1 

5.5% – 12.6%   
6.8% 

5.5% – 16.1%   
7.8% 

6.0% – 16.9% 
8.8% 

$68 – $127 
$99 

$71 – $177 
$104  

$80 – $117 
$103 

(1)  Weighted average inputs are based on UPB of the underlying loans. 

(2)  Annual total prepayment speed is measured using life total CPR, which includes both voluntary and involuntary 

prepayments. Equivalent average life is provided as supplementary information. 

(3)  Pricing spread represents a margin that is applied to a reference interest rate’s forward rate curve to develop periodic 
discount rates. Effective January 1, 2022, the Company applies a pricing spread to a derived United States Treasury 
Security (“Treasury”) yield curve for purposes of discounting cash flows relating to MSRs. Through 
December 31, 2021, the Company applied its pricing spread to the United States Dollar London Interbank Offered 
Rate (“LIBOR”)/swap curve. The change in reference interest rate from the LIBOR/swap curve to the Treasury 
yield curve did not have a significant effect on the Company’s fair value measurement of MSRs.  

F-39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Following is a quantitative summary of key inputs used in the valuation of the Company’s MSRs at year end 

and the effect on the fair value from adverse changes in those inputs: 

Fair value 
Pool characteristics: 

December 31,  

2023 

2022 

 (Fair value, unpaid principal balance of underlying mortgage 
 loans and effect on fair value amounts in thousands) 
$    5,953,621  

$    7,099,348  

Unpaid principal balance of underlying mortgage loans 
Weighted average note interest rate 
Weighted average servicing fee rate (in basis points) 

$    370,244,119  
4.1% 
38  

$    314,567,639  
3.4% 
36  

Key inputs (1): 

Annual total prepayment speed (2): 

Range 
Weighted average 
Equivalent average life (in years): 

Range 
Weighted average 
Effect on fair value of (3): 

5% adverse change 
10% adverse change 
20% adverse change 

Pricing spread (4): 

Range 
Weighted average 

Effect on fair value of (3): 

5% adverse change 
10% adverse change 
20% adverse change 

Per-loan annual cost of servicing: 

Range 
Weighted average 

Effect on fair value of (3): 

5% adverse change 
10% adverse change 
20% adverse change 

6.1% – 17.8% 
8.3% 

5.0% – 17.7% 
7.5% 

3.0 – 9.0 
8.1 

($107,757) 
($211,643) 
($408,638) 

3.7 – 9.3 
8.4 

($77,346) 
($152,192) 
($294,872) 

5.5% – 12.6% 
6.4% 

4.9% – 14.3% 
6.5% 

($94,307) 
($186,129) 
($362,671) 

$70 – $135 
$107 

($44,572) 
($89,145) 
($178,289) 

($81,021) 
($159,863) 
($311,329) 

$68 – $144 
$109 

($41,263) 
($82,527) 
($165,053) 

(1)  Weighted average inputs are based on UPB of the underlying loans. 

(2)  Annual total prepayment speed is measured using life total CPR, which includes both voluntary and involuntary 

prepayments. Equivalent average life is provided as supplementary information. 

(3)  These sensitivity analyses are limited in that they were performed as of a particular date; only contemplate the 
movements in the indicated input; do not incorporate changes to other inputs; are subject to the accuracy of the 
models and inputs used; and do not incorporate other factors that would affect the Company’s overall financial 
performance in such events, including operational adjustments made to account for changing circumstances. For 
these reasons, these estimates should not be viewed as earnings forecasts.  

(4)  The Company applies a pricing spread to the Treasury yield curve for purposes of discounting cash flows relating to 

MSRs.  

F-40 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Excess Servicing Spread Financing at Fair Value 

ESS is categorized as a “Level 3” fair value liability. Because ESS is a claim to a portion of the cash flows from 

MSRs, the Company’s approach to fair value measurement of ESS is similar to that of MSRs. The Company uses the 
same discounted cash flow approach to measuring ESS as it uses to measure MSRs except that certain inputs relating to 
the cost to service the mortgage loans underlying the MSRs and certain ancillary income are not included as these cash 
flows do not accrue to the holder of ESS.  

The key inputs used in the estimation of ESS fair value include pricing spread (discount rate) and prepayment 

speed. Significant changes to either of those inputs in isolation could result in a significant change in the fair value of 
ESS. Changes in these key inputs are not necessarily directly related. 

ESS is generally subject to fair value increases when mortgage interest rates increase. Increasing mortgage 

interest rates normally discourage mortgage refinancing activity. Decreased refinancing activity increases the life of the 
mortgage loans underlying the ESS, thereby increasing its fair value. Changes in the fair value of ESS are included in 
Net loan servicing fees—Change in fair value of excess servicing spread payable to PennyMac Mortgage Investment 
Trust. During the quarter ended March 31, 2021, the Company repaid its outstanding ESS financing payable to PMT.  

Mortgage Servicing Liabilities 

MSLs are categorized as “Level 3” fair value liabilities. The Company uses a discounted cash flow approach to 

estimate the fair value of MSLs. The key inputs used in the estimation of the fair value of MSLs include the applicable 
pricing spread, annual total prepayment speed, and the per-loan annual cost of servicing the underlying loans. Changes 
in the fair value of MSLs are included in Net servicing fees—Change in fair value of mortgage servicing rights and 
mortgage servicing liabilities in the consolidated statements of income. 

Following are the key inputs used in determining the fair value of MSLs: 

Fair value (in thousands) 
Pool characteristics: 

Unpaid principal balance of underlying loans (in thousands) 
Servicing fee rate (in basis points) 

Key inputs (1): 

Annual total prepayment speed (2)  
Pricing spread (3)  
Equivalent average life (in years)  
Per-loan annual cost of servicing 

December 31,  

2023 

2022 

1,805 

 $ 

2,096 

24,892 
25 

 $ 

33,157 
25 

16.1% 
8.3% 
5.1 
1,043 

 $ 

17.2% 
7.8% 
4.9 
1,177 

 $ 

 $ 

 $ 

(1)  Weighted average inputs are based on UPB of the underlying mortgage loans. 

(2)  Annual total prepayment speed is measured using life total CPR, which includes both voluntary and involuntary 

prepayments. Equivalent average life is provided as supplementary information. 

(3)  The Company applies a pricing spread to the Treasury yield curve for purposes of discounting cash flows relating to 

MSLs. 

F-41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
   
 
  
  
   
 
   
 
  
  
  
  
  
  
 
 
 Note 7—Loans Held for Sale at Fair Value 

Loans held for sale at fair value are summarized below: 

Loan type 

Government-insured or guaranteed 
Conventional conforming 
Jumbo 
Closed-end second lien mortgage loans 
Purchased from Ginnie Mae securities serviced by the Company 
Repurchased pursuant to representations and warranties 

Fair value of loans pledged to secure: 

Assets sold under agreements to repurchase 
Mortgage loan participation purchase and sale agreements 

 Note 8—Derivative Activities 

Derivative Notional Amounts and Fair Value of Derivatives 

December 31,  

2023 

2022 

(in thousands) 

  $  2,099,135   $  2,006,157 
 1,145,053 
 12,318 
 46,589 
 257,175 
 42,008 
  $  4,420,691   $  3,509,300 

 1,821,085  
 21,907  
 322,015  
 146,585  
 9,964  

  $  3,858,977   $  3,139,870 
 302,977 
  $  4,329,501   $  3,442,847 

 470,524  

The Company had the following derivative financial instruments recorded on its consolidated balance sheets: 

December 31, 2023 

Fair value 

December 31, 2022 

Fair value 

Derivative instrument 

Notional 
      amount (1)       

assets 

  Derivative   Derivative  

Notional 

  Derivative   Derivative 
      liabilities 

assets 

      liabilities        amount (1)       
(in thousands) 

Not subject to master netting arrangements: 

Interest rate lock commitments 

Subject to master netting arrangements (2): 

Forward purchase contracts  
Forward sales contracts  
MBS put options  
MBS call options 
Put options on interest rate futures purchase 
contracts 
Call options on interest rate futures purchase 
contracts 
Put options on interest rate futures sale contracts  
Treasury futures purchase contracts 
Treasury futures sale contracts 
Total derivatives before netting 
Netting 

Deposits (received from) placed with derivative 
counterparties included in the derivative balances 
above, net 

 6,349,628   $   90,313   $ 

 720  

 7,009,119   $   36,728   $   10,884 

 15,863,667  
 14,477,159  
 2,925,000  
 1,000,000  

 78,448  
 6,151  
 413  
 6,265  

 5,141  
 92,796  
 —  
 —  

 8,320,849  
 12,487,760  
 1,750,000  
 —  

 2,433  
 80,754  
 6,057  
 —  

 48,670 
 20,684 
 — 
 — 

 8,717,500  

 11,043  

 —  

 6,800,000  

 29,203  

 — 

 4,250,000  
 —  
 5,986,500  
 10,677,000  

 66,176  
 —  
 —  
 —  
   258,809  
 (79,730)  

 3,209  
 —  
 —  
 —  
   101,866  
 (48,591)  
  $  179,079   $   53,275  

 1,350,000  
 250,000  
 3,709,200  
 3,456,900  

 2,820  
 —  
 —  
 —  
   157,995  
 (58,992)  

 — 
 3,008 
 — 
 — 
 83,246 
 (61,534) 
  $   99,003   $   21,712 

  $   (31,139)  

  $ 

 2,542  

(1)  Notional amounts provide an indication of the volume of the Company’s derivative activity. 

(2)  All of these interest rate derivatives are used for hedging purposes and are used as economic hedges. 

F-42 

 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
  
   
 
   
 
  
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
Derivative Assets, Financial Instruments, and Cash Collateral Held by Counterparty 

The following table summarizes by significant counterparty the amount of derivative asset positions after 
considering master netting arrangements and financial instruments or cash pledged that do not meet the accounting 
guidance qualifying for netting. 

December 31, 2023 
Gross amount not  
offset in the 
consolidated  
balance sheet 

Financial   

Cash 
collateral   

Net amount   
  of assets in the  
consolidated   

      balance sheet       instruments       received       

December 31, 2022 
Gross amount not 
offset in the 
consolidated  
balance sheet 

Financial   

Cash 
collateral   

Net 

  Net amount   
  of assets in the  
consolidated   

     balance sheet      instruments       received        amount 

Net 
amount 

(in thousands) 

Interest rate lock 
commitments 
RJ O' Brien 
Goldman Sachs 
Citibank, N.A. 
Mizuho Securities 
Morgan Stanley Bank, N.A.     
Bank of America, N.A. 
Others 

  $   90,313   $ 
 74,010    
 8,473    
 2,947    
 1,467    
 —    
 —    
 1,869    
  $  179,079   $ 

 —   $ 
 —    
 —    
 —    
 —    
 —    
 —    
 —    
 —   $ 

 —   $   90,313   $   36,728   $ 
 29,016    
 —    
 5,757    
 —    
 5,098    
 —    
 319    
 —    
 18,501    
 —    
 1,519    
 —    
 —    
 2,065    
 —   $  179,079   $   99,003   $ 

 74,010    
 8,473    
 2,947    
 1,467    
 —    
 —    
 1,869    

 —   $ 
 —    
 —    
 —    
 —    
 —    
 —    
 —    
 —   $ 

 —   $  36,728 
 —      29,016 
 5,757 
 —    
 5,098 
 —    
 —    
 319 
 —      18,501 
 1,519 
 —    
 —    
 2,065 
 —   $  99,003 

F-43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
Derivative Liabilities, Financial Instruments, and Collateral Held by Counterparty 

The following table summarizes by significant counterparty the amount of derivative liabilities and assets sold 
under agreements to repurchase after considering master netting arrangements and financial instruments or cash pledged 
that do not qualify under the accounting guidance for netting. All assets sold under agreements to repurchase are secured 
by sufficient collateral or have fair value that exceeds the liability amount recorded on the consolidated balance sheets. 

December 31, 2023 
Gross amounts 
not offset in the 
consolidated  
balance sheet 

  Net amount 
  of liabilities 

December 31, 2022 
Gross amounts 
not offset in the 
consolidated  
balance sheet 

  Net amount   
  of liabilities 

in the 
  consolidated   
    balance sheet     instruments (1)     pledged      amount 

  Cash 
   collateral   

Financial 

Net  

in the 
  consolidated   
    balance sheet     instruments (1)     pledged      amount 

  Cash 
  collateral  

Financial 

Net 

 720  $ 

 $ 
 —  $ 
    1,210,473     (1,210,473)   

 —   $ 
 —    

(in thousands) 
 720  $ 
 —   

 10,884  $ 
 —   

 —  $ 
 —   

 —  $  10,884 
 — 
 —   

Interest rate lock commitments 
Atlas Securitized Products, L.P. 
Credit Suisse First Boston Mortgage 
Capital LLC 
Bank of America, N.A. 
Royal Bank of Canada 
JPMorgan Chase Bank, N.A. 
Morgan Stanley Bank, N.A. 
BNP Paribas 
Goldman Sachs 
Citibank, N.A. 
Barclays Capital 
Wells Fargo Bank, N.A. 
Nomura Corporate Funding Americas    
Athene Annuity & Life Assurance 
Company 
Federal National Mortgage Association   
Others 

 —   
 875,766   
 457,743   
 243,225   
 195,714   
 185,425   
 178,751   
 174,221   
 128,488   
 116,275   
 50,000   

 —   
 (872,148)   
 (457,743)   
 (243,225)   
 (164,149)   
 (185,425)   
 (178,751)   
 (174,221)   
 (118,667)   
 (114,647)   
 (50,000)   

 —    
 —   
 —    
 3,618   
 —    
 —   
 —   
 —    
 —      31,565   
 —   
 —    
 —   
 —    
 —   
 —    
 9,821   
 —    
 1,628   
 —    
 —   
 —    

 970,725   
 567,745   
 381,893   
 211,713   
 114,277   
 300,280   
 64,486   
 94,211   
 80,276   
 228,181   
 —   

 (968,804)   
 (567,745)   
 (381,893)   
 (211,713)   
 (114,277)   
 (300,280)   
 (64,486)   
 (94,211)   
 (79,295)   
 (221,986)   
 —   

 2,111   
 1,337   
 2,475   

 —   
 —   
 —   
 $  3,822,724  $  (3,769,449)  $ 

 2,111   
 1,337   
 2,475   

 —   
 —    
 —   
 —    
 —    
 —   
 —   $  53,275  $  3,026,402  $  (3,004,690)  $ 

 —   
 211   
 1,520   

 —   
 —   
 —   
 —   
 —   
 —   
 —   
 —   
 —   
 —   
 —   

 1,921 
 — 
 — 
 — 
 — 
 — 
 — 
 — 
 981 
 6,195 
 — 

 — 
 —   
 211 
 —   
 —   
 1,520 
 —  $  21,712 

(1)  Amounts represent the UPB of Assets sold under agreements to repurchase. 

Following are the gains (losses) recognized by the Company on derivative financial instruments and the income 

statement line items where such gains and losses are included: 

Derivative activity 

     Consolidated income statement line      

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

Interest rate lock commitments  

Hedged item: 

Interest rate lock commitments and loans 
held for sale 
Mortgage servicing rights 

Net gains on loans held for 
sale at fair value (1) 

Net gains on loans held for 
sale at fair value 
Net loan servicing fees–
Mortgage servicing rights 
hedging results 

  $ 

 63,749   $   (296,349)   $  (354,833) 

  $ 

 46,941   $  1,326,964   $   319,141 

  $  (236,778)   $   (631,484)   $  (475,215) 

(1)  Represents net change in fair value of IRLCs from the beginning to the end of the year. Amounts recognized at the 
date of commitment and fair value changes recognized during the period until purchase of the underlying loans are 
shown in the rollforward of IRLCs for the year in Note 6 – Fair Value – Assets and Liabilities Measured at Fair 
Value on a Recurring Basis. 

F-44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
 
 
 
 
 
  
 
   
     
 
 
 
Note 9—Mortgage Servicing Rights and Mortgage Servicing Liabilities 

Mortgage Servicing Rights Carried at Fair Value: 

The activity in MSRs carried at fair value is as follows: 

Balance at beginning of year 
Additions (deductions): 

MSRs resulting from loan sales 
Purchases 
Transfer of mortgage servicing rights relating to delinquent loans 
to Agency 
Exchange of mortgage servicing spread for interest-only stripped 
securities 

Change in fair value due to: 

Changes in inputs used in valuation model (1) 
Other changes in fair value (2)  
Total change in fair value 

Balance at end of year 
Unpaid principal balance of underlying loans at end of year 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

 5,953,621      $ 

 3,878,078      $ 

 2,581,174 

 1,849,957  
 —  

 1,718,094  
 3,993  

 1,861,949 
 — 

 (305)  

 —  

 — 

 (98,066)  
 1,751,586  

 —  
 1,722,087  

 — 
 1,861,949 

 56,757  
 (662,616)  
 (605,859)  
 7,099,348   $ 

 (136,350) 
 (428,695) 
 (565,045) 
  $ 
 3,878,078 
  $  370,244,119   $  314,567,639   $  278,324,780 

 877,324  
 (523,868)  
 353,456  
 5,953,621   $ 

Fair value of mortgage servicing rights pledged to secure Assets sold 
under agreements to repurchase and Notes payable secured by 
mortgage servicing assets 

December 31, 

2023 

2022 

(in thousands) 

  $ 

 7,033,892   $ 

 5,897,613 

(1)  Principally reflects changes in pricing spread, annual total prepayment speed, per loan annual cost of servicing and 

UPB of underlying loan inputs. 

(2)  Represents changes due to realization of cash flows. 

F-45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
     
 
   
 
   
  
 
 
  
 
 
  
 
 
  
 
 
 
   
 
 
     
 
   
 
   
  
 
 
  
 
 
  
 
 
 
     
 
   
 
   
 
 
   
 
 
 
   
 
 
 
 
   
 
 
     
 
 
 
Mortgage Servicing Liabilities Carried at Fair Value: 

The activity in MSLs carried at fair value is summarized below: 

2023 

Balance at beginning of year 
Mortgage servicing liabilities resulting from loan sales 
Changes in fair value due to: 

Changes in inputs used in valuation model (1)  
Other changes in fair value (2)  
Total change in fair value 

Balance at end of year 
Unpaid principal balance of underlying loans at end of year 

  $ 

  $ 
  $ 

Year ended December 31,  
2022 
(in thousands) 
 2,816 
 — 

 $ 

 2,096   $ 
 —  

2021 

 45,324 
 106,631 

 (50)  
 (241)  
 (291)  
 1,805   $ 
 24,892   $ 

 (347) 
 (373) 
 (720) 
 2,096 
 $ 
 33,157   $ 

 (68,020) 
 (81,119) 
 (149,139) 
 2,816 
 60,593 

(1)  During the year ended December 31, 2021, significant changes were made to valuation inputs used to estimate the 
fair value of MSLs in recognition of the observed increase in the proportion of performing government insured or 
guaranteed loans and reduced expected costs and losses from defaulted government insured or guaranteed loans 
underlying the Company’s MSLs. 

(2)  Represents changes due to realization of cash flows. 

Contractual servicing fees relating to MSRs and MSLs are recorded in Net loan servicing fees—Loan servicing 

fees—From non-affiliates on the consolidated statements of income; late charges and other ancillary fees relating to 
MSRs and MSLs are recorded in Net loan servicing fees—Loan servicing fees—Other on the Company’s consolidated 
statements of income. Such amounts are summarized below: 

Contractual servicing fees 
Other fees: 

Late charges 
Other 

Note 10—Capitalized Software 

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $  1,268,650   $  1,054,828   $ 

 875,570 

 55,685  
 9,539  

 40,583  
 13,742  

  $  1,333,874   $  1,109,153   $ 

 29,848 
 29,505 
 934,923 

Capitalized software included in Other assets are summarized below: 

Cost 
Less: Accumulated amortization 

December 31,  

2023 

2022 

(in thousands) 

  $ 

  $ 

 266,124      $ 
 (117,388)  
 148,736   $ 

 231,341 
 (73,881) 
 157,460 

F-46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
 
  
 
 
  
 
 
  
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
 
 
                    
 
                    
 
                   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
Amortization and impairment expenses relating to capitalized software included in Technology expense are 

summarized below: 

Amortization 
Impairment 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 
  $ 

 43,462      $ 
 46   $ 

 23,955      $ 
 —   $ 

 20,206 
 728 

Note 11—Furniture, Fixtures, Equipment and Building Improvements 

Furniture, fixtures, equipment and building improvements, included in Other assets are summarized below: 

Furniture, fixtures, equipment and building improvements 
Less: Accumulated depreciation and amortization 

December 31,  

2023 

2022 

(in thousands) 

  $ 

  $ 

 82,667      $ 
 (63,651)  
 19,016   $ 

 82,721   
 (54,339)  
 28,382  

Depreciation and amortization expenses included in Occupancy and equipment expense are summarized below: 

Depreciation and amortization expenses 

  $ 

 9,752      $ 

 10,454      $ 

 8,439  

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

Note 12—Leases 

The Company has operating lease agreements relating to its office facilities. The Company’s operating lease 

agreements have remaining terms ranging from less than one year to eight years; some of these operating lease 
agreements include options to extend their terms for up to five years. None of the Company’s operating lease agreements 
require the Company to make variable lease payments. 

The Company’s operating lease right-of-use assets included in Other assets and leasing activity is summarized 

below: 

Lease expense: 

Operating leases 
Short-term leases 
Sublease income 

  $ 

Net lease expense included in Occupancy and equipment expense 

  $ 

2023 

Year ended December 31,  
2022 
(dollars in thousands) 

2021 

 18,782   $ 
 436  
 (902)  
 18,316   $ 

 19,779   $ 
 778  
 (46)  
 20,511   $ 

 18,363 
 904 
 — 
 19,267 

Other information: 

Payments for operating leases 
Operating lease right-of-use assets recognized 

Period end weighted averages: 

Remaining lease term (in years) 
Discount rate 

  $ 
  $ 

 24,026   $ 
 2,893   $ 

 23,475   $ 
 1,364   $ 

 20,145 
 28,401 

 4.3  
3.8%  

 4.8  
3.8%  

 5.7 
4.0% 

F-47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
The maturities of the Company’s operating lease liabilities are summarized below: 

Year ended December 31, 

  Operating leases 

2024 
2025 
2026 
2027 
2028 
Thereafter 

Total lease payments 
Less imputed interest 

Operating lease liability 

Note 13—Other Assets 

Other assets are summarized below: 

Capitalized software, net 
Margin deposits 
Operating lease right-of-use assets 
Servicing fees receivable, net 
Other servicing receivables 
Interest receivable 
Prepaid expenses 
Furniture, fixtures, equipment and building improvements, net 
Deposits securing Assets sold under agreements to repurchase and  
Notes payable secured by mortgage servicing assets 
Real estate acquired in settlement of loans 
Other 

(in thousands) 
 19,688 
 19,168 
 14,892 
 7,152 
 5,066 
 7,063 
 73,029 
 (6,985) 
 66,044 

  $ 

  $ 

December 31,  

2023 

2022 

(in thousands) 

  $   148,736   $   157,460 
 55,968 
 65,866 
 31,356 
 24,854 
 24,110 
 38,780 
 28,382 

 135,645  
 49,926  
 37,271  
 30,530  
 35,196  
 36,044  
 19,016  

 15,653  
 14,982  
 59,461  

 12,277 
 11,497 
 33,223 
  $   582,460   $   483,773 

Deposits securing Assets sold under agreements to repurchase and Notes payable secured 
by mortgage servicing assets 

  $ 

 15,653   $ 

 12,277 

Note 14—Short-Term Borrowings 

The borrowing facilities described throughout these Notes 14 and 15 contain various covenants, including 

financial covenants governing the Company’s net worth, debt-to-equity ratio and liquidity. Management believes that the 
Company was in compliance with these covenants as of December 31, 2023.  

Assets Sold Under Agreements to Repurchase 

The Company has multiple borrowing facilities in the form of asset sales under agreements to repurchase. 

These borrowing facilities are secured by loans held for sale at fair value or participation certificates backed by mortgage 
servicing assets. Eligible assets are sold at advance rates based on their fair values (as determined by the lender). Interest 
is charged at a rate based on the Secured Overnight Financing Rate (“SOFR”). Loans and participation certificates 
financed under these agreements may be re-pledged by the lenders. 

F-48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets sold under agreements to repurchase are summarized below: 

Average balance of assets sold under agreements to repurchase 
Weighted average interest rate (1) 
Total interest expense  
Maximum daily amount outstanding  

2023 

2021 

Year ended December 31,  
2022 
(dollars in thousands) 
 $  3,701,448   $  2,580,513   $   6,911,843 
2.09% 
7.12%    
 $   279,289   $ 
 164,132 
 $  6,358,007   $  7,289,147   $  10,969,029 

3.59%    
 105,459   $ 

(1)  Excludes the effect of amortization of debt issuance costs and non-utilization fees totaling $15.7 million, 
$12.9 million and $19.4 million for the years ended December 31, 2023, 2022 and 2021, respectively 

December 31,  

2023 

2022 
(dollars in thousands) 

Carrying value: 

Unpaid principal balance 
Unamortized debt issuance costs 

Weighted average interest rate 
Available borrowing capacity (1): 

Committed 
Uncommitted 

Assets securing repurchase agreements: 

Loans held for sale 
Servicing advances (2) 
Mortgage servicing rights (2) 
Deposits (2) 

  $  3,769,449  
 (5,493)  

$  3,004,690 
 (3,407) 
  $  3,763,956       $  3,001,283 
6.00% 

7.05%  

 $  1,282,040  
    5,548,511  
 $  6,830,551  

$  1,078,927 
   5,391,383 
$  6,470,310 

  $  3,858,977  
  $ 
 354,831  
  $  6,284,239  
 15,653  
  $ 

$  3,139,870 
$ 
 381,379 
$  5,339,513 
 12,277 
$ 

(1)  The amount the Company is able to borrow under asset repurchase agreements is tied to the fair value of 

unencumbered assets eligible to secure those agreements and the Company’s ability to fund the agreements’ margin 
requirements relating to the assets financed.  

(2)  Beneficial interests in the Ginnie Mae MSRs, servicing advances and deposits together serve as the collateral 

backing servicing asset facilities that are included in Assets sold under agreements to repurchase and the term notes 
and term loans included in Notes payable secured by mortgage servicing assets. The term notes and term loans are 
described in Note 15 — Long-Term Debt - Notes payable secured by mortgage servicing assets. 

F-49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
 
   
 
   
 
 
 
 
Following is a summary of maturities of outstanding advances under repurchase agreements by maturity date: 

Remaining maturity at December 31, 2023 (1) 

Within 30 days  
Over 30 to 90 days  
Over 90 to 180 days  
Over 180 days to one year 
Over one year to two years 

Total assets sold under agreements to repurchase 

Weighted average maturity (in months)  

      Unpaid principal balance 

(dollars in thousands) 

  $ 

  $ 

 823,013 
 2,389,502 
 74,968 
 133,038 
 348,928 
 3,769,449 
 3.4 

(1)  The Company is subject to margin calls during the period the agreements are outstanding and therefore may be 
required to repay a portion of the borrowings before the respective agreements mature if the fair value (as 
determined by the applicable lender) of the assets securing those agreements decreases.  

The amounts at risk (the fair value of the assets pledged plus the related margin deposits, less the amounts 

advanced by the counterparty and interest payable) relating to the Company’s assets sold under agreements to repurchase 
are summarized by counterparty below as of December 31, 2023: 

Counterparty 

Atlas Securitized Products, L.P. & Citibank, N.A. & 
Goldman Sachs Bank USA & Nomura Corporate Funding 
Americas (1) 
Atlas Securitized Products, L.P. 
Bank of America, N.A.  
BNP Paribas 
Barclays Bank PLC 
Royal Bank of Canada 
JP Morgan Chase Bank, N.A.  
Goldman Sachs Bank USA 
JP Morgan Chase Bank, N.A. (EBO facility) 
Morgan Stanley Bank, N.A. 
Citibank, N.A. 
Wells Fargo Bank, N.A. 

     Amount at risk      maturity of advances        

Facility maturity 

  Weighted average 

(in thousands)  

  $  4,002,911   March 25, 2025  
  $ 
May 4, 2024  
January 29, 2024  
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

June 27, 2025 
 103,737  
June 27, 2025 
June 12, 2025 
 79,328  
 31,964   March 24, 2024   September 30, 2025 
May 22, 2024   November 13, 2024 
 28,314  
January 21, 2024   November 8, 2024 
 25,993  
June 16, 2025 
 15,375   February 19, 2024  
April 27, 2024   December 8, 2025 
 12,954  
June 9, 2025 
 12,612   October 17, 2024  
January 27, 2025 
 8,788   March 16, 2024  
June 27, 2025 
 7,374      February 27, 2024      
May 3, 2025 
 6,652   March 11, 2024  

(1)  The amount at risk includes the beneficial interests in Ginnie Mae MSRs and servicing advances pledged to serve as 
the collateral backing servicing asset facilities included in Assets sold under agreements to repurchase and the term 
notes and term loans included in Notes payable secured by mortgage servicing assets. 

Mortgage Loan Participation Purchase and Sale Agreements 

Certain of the borrowing facilities secured by mortgage loans held for sale are in the form of mortgage loan 

participation purchase and sale agreements. Participation certificates, each of which represents an undivided beneficial 
ownership interest in mortgage loans that have been pooled into Fannie Mae, Freddie Mac or Ginnie Mae securities, are 
sold to a lender pending the securitization of the mortgage loans and sale of the resulting securities which generally 
occurs within 30 days. A commitment to sell the securities resulting from the pending securitization between the 
Company and a non-affiliate is also assigned to the lender at the time a participation certificate is sold. 

F-50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The purchase price paid by the lender for each participation certificate is based on the trade price of the 

security, plus an amount of interest expected to accrue on the security to its anticipated delivery date, minus a present 
value adjustment, any related hedging costs and a holdback amount that is based on a percentage of the purchase price. 
The holdback amount is not required to be paid to the Company until the settlement of the security and its delivery to the 
lender. 

The mortgage loan participation purchase and sale agreements are summarized below: 

2023 

Year ended December 31,  
2022 
(dollars in thousands) 

2021 

Average balance 
Weighted average interest rate (1) 
Total interest expense  
Maximum daily amount outstanding  

  $  238,197   $  211,035   $  249,255 
1.39% 
 4,153 
 $  515,537   $  515,043   $  532,819 

6.48%  
 16,129   $ 

3.16%  
 7,314   $ 

  $ 

(1)  Excludes the effect of amortization of debt issuance costs totaling $688,000, $651,000 and $688,000 for the years 

ended December 31, 2023, 2022 and 2021, respectively.  

December 31,  

2023 

2022 

(dollars in thousands) 

Carrying value: 

Unpaid principal balance 
Unamortized debt issuance costs 

Weighted average interest rate 
Fair value of loans pledged to secure mortgage loan participation purchase and 
sale agreements 

Note 15—Long-Term Debt 

Notes Payable Secured by Mortgage Servicing Assets 

Term Notes and Term Loans 

 (352)  

  $  446,406   $  287,943 
 (351) 
  $  446,054      $  287,592 
5.71% 

6.60%  

  $  470,524   $  302,977 

The Company, through its wholly-owned subsidiaries PLS, PNMAC, and PNMAC GMSR ISSUER TRUST 

(the “Issuer Trust”) has entered into a structured finance transaction, in which PLS pledges and/or sells to the Issuer 
Trust participation certificates representing beneficial interests in Ginnie Mae mortgage servicing assets pursuant to a 
repurchase agreement. The Issuer Trust has issued a variable funding note to PLS, has issued secured term notes (the 
“Term Notes”) to qualified institutional buyers under Rule 144A of the Securities Act of 1933, as amended (the 
“Securities Act”), and has entered into a series of syndicated term loans with various lenders (the “Term Loans”). The 
Term Notes and Term Loans are secured by participation certificates relating to Ginnie Mae mortgage servicing assets 
financed pursuant to the servicing asset repurchase facilities, and rank pari passu with the mortgage servicing asset 
variable funding notes. 

F-51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
   
 
 
   
     
 
   
 
   
 
   
   
 
 
 
   
 
   
   
 
 
   
 
 
 
 
 
 
Following is a summary of the issued and outstanding Term Notes and Term Loans: 

Issuance date 

     Principal balance      Annual interest rate spread (1)      

Stated  

     Optional extension (2) 

Maturity date 

Term Notes: 

August 10, 2018 
June 3, 2022 

Term Loans: 

February 28, 2023 
October 25, 2023 

(in thousands) 

  $ 

 425,000  
 500,000  

 680,000  
 125,000  
 1,730,000  

  $ 

3.40%  
4.25%  

3.00%  
3.00%  

8/25/2025  
5/25/2027  

2/25/2028  
10/25/2028  

(3) 
5/25/2029 

2/25/2029 

(1)  Interest is charged at a rate based on SOFR plus a spread. 

(2)  The Term Notes and Term Loans’ indentures provide the Company with the option to extend the maturity of the 

Term Notes or Term Loans as specified in the respective agreements. 

(3)  Stated maturity date reflects the exercise by the Company of its option to extend the maturity of this issuance. 

Freddie Mac MSR Note Payable 

On December 16, 2022, the Company issued a note payable that is secured by Freddie Mac MSRs. Interest is 
charged at a rate based on SOFR plus a spread as defined in the agreement. The note matures on November 13, 2024. 
The maximum amount that the Company may borrow under the note payable is $400 million, $350 million of which is 
committed and which may be reduced by other debt outstanding with the counterparty.  

Notes payable secured by mortgage servicing assets are summarized below: 

2023 

Year ended December 31,  
2022 
(dollars in thousands) 

2021 

Average balance 
Weighted average interest rate (1) 
Total interest expense  

  $  2,421,124   $  1,584,383   $  1,300,000 
2.89% 
 39,782 

8.59%  
 211,085   $ 

4.88%  
 79,813   $ 

  $ 

(1)  Excludes the effect of amortization of debt issuance costs totaling $3.2 million, $2.5 million and $2.2 million for the 

years ended December 31, 2023, 2022 and 2021, respectively.  

F-52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
 
 
 
 
Carrying value: 

Unpaid principal balance: 

Term Notes and Term Loans 
Freddie Mac MSR Note Payable 

Unamortized debt issuance costs 

Weighted average interest rate 
Assets pledged to secure notes payable (1): 

Servicing advances  
Mortgage servicing rights  
Deposits  

December 31,  

2022 
2023 
(dollars in thousands) 

 150,000  
     1,880,000  
 (6,585)  

  $  1,730,000      $  1,800,000 
 150,000 
   1,950,000 
 (7,354) 
  $  1,873,415   $  1,942,646 
7.46% 

8.82% 

 354,831   $ 

  $ 
 381,379 
  $  7,033,892   $  5,897,613 
 12,277 
  $ 

 15,653   $ 

(1)  Beneficial interests in the Ginnie Mae MSRs, servicing advances and deposits together serve as the collateral 

backing servicing asset facilities that are included in Assets sold under agreements to repurchase and the Term 
Notes and Term Loans are included in Notes payable secured by mortgage servicing assets. 

Unsecured Senior Notes 

The Company issued unsecured senior notes (the “Unsecured Notes”) to qualified institutional buyers under 

Rule 144A of the Securities Act. The Unsecured Notes are senior unsecured obligations of the Company and will rank 
senior in right of payment to any future subordinate indebtedness of the Company, equally in right of payment with all 
existing and future senior indebtedness of the Company and effectively subordinate to any existing and future secured 
indebtedness of the Company to the extent of the fair value of collateral securing such indebtedness. 

The Unsecured Notes are fully and unconditionally guaranteed, jointly and severally, on a senior unsecured 

basis by PFSI’s existing and future wholly-owned domestic subsidiaries (other than certain excluded subsidiaries defined 
in the indenture under which the Unsecured Notes were issued). The guarantees are senior unsecured obligations of the 
guarantors and will rank senior in right of payment to any future subordinate indebtedness of the guarantors, equally in 
right of payment with all existing and future senior indebtedness of the guarantors and effectively subordinate to any 
existing and future secured indebtedness of the guarantors to the extent of the fair value of collateral securing such 
indebtedness. The Unsecured Notes and the guarantees are structurally subordinate to the indebtedness and liabilities of 
the Company’s subsidiaries that do not guarantee the Unsecured Notes. 

Following is a summary of the Company’s issued and outstanding Unsecured Notes: 

Issuance date 

September 29, 2020 
October 19, 2020 
February 11, 2021 
September 16, 2021 
December 11, 2023 

  $ 

   $ 

Principal balance 
(in thousands) 

Coupon interest rate  
(annual) 

Maturity date 

 Optional redemption date (1) 

 500,000  
 150,000  
 650,000  
 500,000  
 750,000  
 2,550,000  

October 15, 2025  
5.38%  
October 15, 2025  
5.38%  
4.25%  
February 15, 2029  
5.75%   September 15, 2031  
7.88%   December 15, 2029  

October 15, 2022 
October 15, 2022 
February 15, 2024 
September 15, 2026 
December 15, 2026 

(1)  Before the optional redemption date, the Company may redeem some or all of the Unsecured Notes for that issuance 
at a price equal to 100% of the principal amount, plus accrued and unpaid interest and a make-whole premium or the 
Company may redeem up to 40% of the Unsecured Notes for that issuance with an amount equal to or less than the 
net proceeds from certain equity offerings at the redemption price set forth in the indenture, plus accrued and unpaid 
interest. On or after the optional redemption date, the Company may redeem some or all of the Unsecured Notes for 

F-53 

 
 
 
 
 
 
 
 
 
 
 
     
 
 
     
 
   
     
 
   
   
 
 
   
 
 
   
   
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
  
  
 
 
that issuance at the redemption prices set forth in the indenture, plus accrued and unpaid interest. 

2023 

Year ended December 31,  
2022 
(dollars in thousands) 

2021 

Average balance 
Weighted average interest rate (1) 
Total interest expense  

  $  1,843,151   $  1,800,000   $  1,373,562 
4.94% 
 70,208 

5.07%  
 95,014   $ 

5.13%  
 98,396   $ 

  $ 

(1)  Excludes the effect of amortization of debt issuance costs of $3.8 million, $3.7 million and $2.3 million on for the 

years ended December 31, 2023, 2022 and 2021, respectively. 

December 31,  

2023 
2022 
(dollars in thousands) 

Carrying value: 

Unpaid principal balance 
Unamortized debt issuance costs and premiums, net 

Weighted average interest rate 

Obligations Under Capital Lease 

 (30,349)  

  $  2,550,000      $  1,800,000 
 (20,080) 
  $  2,519,651   $  1,779,920 
5.07% 

5.90%  

The Company had a capital lease transaction secured by certain fixed assets and capitalized software. The 

capital lease matured on June 13, 2022.  

Obligations under capital lease are summarized below: 

Average balance 
Weighted average interest rate  
Total interest expense  
Maximum daily amount outstanding 

Maturities of Long-Term Debt 

Year ended December 31,  

2022 
2021 
(dollars in thousands) 

  $ 

  $ 
  $ 

 848   $ 

2.18%  

 20   $ 
 3,489   $ 

 7,999 
2.11% 
 169 
 11,864 

Maturities of long-term debt obligations (based on final maturity dates) are as follows: 

2024 

2025 

Year ended December 31, 
     2026      

2027 
(in thousands) 

2028 

      Thereafter 

Total 

Notes payable secured by 
mortgage servicing assets (1) 
Unsecured senior notes 

Total  

$  150,000   $   425,000   $  —   $  500,000   $  805,000   $ 
   —  

 —   $  1,880,000 
 —      1,900,000      2,550,000 
 —  
 $  150,000   $  1,075,000   $  —   $  500,000   $  805,000   $  1,900,000   $  4,430,000 

 650,000  

 —  

(1)  The Term Notes and Term Loans’ indentures provide the Company with the option to extend the maturity of the 

Term Notes by two years after their stated maturities. 

F-54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
     
     
     
     
 
 
 
 
 
 
 
 
 
 
 
Note 16—Liability for Losses Under Representations and Warranties 

Following is a summary of the Company’s liability for losses under representations and warranties: 

Balance at beginning of year 
Provision for losses: 

Resulting from sales of loans 
Resulting from change in estimate 

Losses incurred 
Balance at end of year 
Unpaid principal balance of loans subject to representations and 
warranties at end of year 

Note 17—Income Taxes 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $ 

 32,421   $ 

 43,521   $ 

 32,688 

 12,997  
 (9,115)  
 (5,515)  
 30,788   $ 

 9,617  
 (8,451)  
 (12,266)  
 32,421   $ 

 31,590 
 (16,037) 
 (4,720) 
 43,521 

  $ 

  $  354,423,684   $  296,774,121   $  257,369,777 

The Company files U.S. federal and state corporate income tax returns for PFSI and partnership returns for 

PNMAC. The Company’s federal tax returns are subject to examination for 2020 and forward and its state tax returns are 
generally subject to examination for 2019 and forward. PNMAC’s federal partnership returns are subject to examination 
for 2020 and forward, and its state tax returns are generally subject to examination for 2019 and forward. The Internal 
Revenue Service is currently auditing the Company's federal income tax return for 2020. California and various other 
state jurisdictions have also opened audits for tax years ranging from 2019 to 2021. The Company does not expect any 
material changes from these examinations as of December 31, 2023. 

The following table details the Company’s provision for income taxes: 

Current expense (benefit): 

Federal  
State  

Total current expense (benefit)  

Deferred expense: 

Federal  
State  

Total deferred expense 
Total provision for income taxes  

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $ 

 1,436   $ 
 620  
 2,056  

 (2,944)   $ 
 (249)  
 (3,193)  

 101,659  
 39,551  
 141,210  

 31,375  
 5,544  
 36,919  
 38,975   $ 

 131,670  
 61,263  
 192,933  
 189,740   $ 

 160,587  
 53,896  
 214,483  
 355,693  

  $ 

F-55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table is a reconciliation of the Company’s provision for income taxes at statutory rates to the 

provision for income taxes at the Company’s effective tax rate: 

Federal income tax at statutory rate 
State income taxes, net of federal benefit 
Tax rate revaluation 
Other 
Effective income tax rate 

2023 

Year ended December 31, 
2022 

2021 

21.0%  
4.7%  
(2.2)%  
(2.3)%  
21.2%  

21.0%  
5.9%  
1.2%  
0.4%  
28.5%  

21.0%  
5.4%  
0.0%  
(0.2)%  
26.2%  

The components of the Company’s provision for deferred income taxes are as follows: 

Mortgage servicing rights 
Net operating loss  
Reserves and losses 
Compensation accruals 
Additional tax basis in partnership from exchanges of partnership 
units into the Company's common stock 
California franchise taxes 
Tax credits 
Other 
Total provision for deferred income taxes  

  $ 

  $ 

The components of Income taxes payable are as follows: 

Current income tax payable (receivable) 
Deferred income tax liability, net 
Income taxes payable 

2023 

  Year ended December 31,   
2022 
(in thousands) 

 186,628   $ 
 (111,496)  
 (41,641)  
 7,403  

 326,378   $ 
 (160,605)  
 13,480  
 10,473  

 3,803  
 —  
 —  
 (7,778)  
 36,919   $ 

 4,517  
 4,447  
 —  
 (5,757)  
 192,933   $ 

2021 

 196,697  
 —  
 15,736  
 (11,456)  

 4,420  
 10,753  
 50  
 (1,717)  
 214,483  

December 31,  

2023 

2022 

(in thousands) 

  $ 

  $ 

 $ 

 1,230 
 1,041,656  
 1,042,886   $ 

 (1,993) 
 1,004,737 
 1,002,744 

The tax effects of temporary differences that gave rise to deferred income tax assets and liabilities are presented 

below: 

Deferred income tax assets: 

Net operating loss carryforward 
Compensation accruals 
Additional tax basis in partnership from exchanges of partnership units into the 
Company's common stock 
Reserves and losses 
Other 

Gross deferred income tax assets 

Deferred income tax liabilities: 
Mortgage servicing rights 
Other 

Gross deferred income tax liabilities 
Net deferred income tax liability 

December 31, 

2023 

2022 

(in thousands) 

  $ 

 273,178   $ 
 35,266  

 161,682  
 42,668  

 21,957  
 75,436  
 9,943  
 415,780  

 25,760  
 33,795  
 6,159  
 270,064  

   1,446,810  
 10,626  
 1,457,436  

   1,260,181  
 14,620  
 1,274,801  
  $   1,041,656   $   1,004,737  

F-56 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
The Company recorded a deferred tax asset of $273.2 million for net operating losses, of which $106.2 million 

related to net operating losses incurred in 2023, $165.9 million related to net operating losses incurred in 2022 and 
$1.1 million related to net operating losses incurred in 2018. The $213.6 million related to federal net operating loss 
carry forward has no expiration date but is subject to an annual utilization limitation of up to 80% of taxable income. 
The remaining $59.6 million in deferred tax assets, relating to state net operating losses, either have no expiration date or 
expire by 2042. The Company expects to fully utilize these net operating losses before their expiration dates.  

At December 31, 2023 and 2022, the Company had no unrecognized tax benefits and does not anticipate any 
unrecognized tax benefits. Should the recognition of any interest or penalties relative to unrecognized tax benefits be 
necessary, it is the Company’s policy to record such expenses in the Company’s income tax accounts. No such accruals 
existed at December 31, 2023 and 2022. 

Note 18—Commitments and Contingencies 

Commitments to Purchase and Fund Loans 

The Company’s commitments to purchase and fund loans totaled $6.3 billion as of December 31, 2023. 

Legal Proceedings 

From time to time, the Company may be involved in various claims, investigations, lawsuits and other legal 

proceedings in the ordinary course of its business. The amount, if any, of ultimate liability with respect to such matters 
cannot be determined, but despite the inherent uncertainties of litigation, management believes that the ultimate 
disposition of any such proceedings and exposure will not have, individually or taken together, a material adverse effect 
on the financial condition, income, or cash flows of the Company.  

Litigation 

On November 5, 2019, Black Knight Servicing Technologies, LLC (“Black Knight”), now a wholly-owned 

subsidiary of Intercontinental Exchange, Inc. (NYSE: ICE), filed a Complaint and Demand for Jury Trial in the Fourth 
Judicial Circuit Court in and for Duval County, Florida (the “Florida State Court”), captioned Black Knight Servicing 
Technologies, LLC v. PennyMac Loan Services, LLC, Case No. 2019-CA-007908, alleging breach of contract and 
misappropriation of MSP® System trade secrets. On November 6, 2019, PLS filed unlawful monopolization claims 
against Black Knight pursuant to the Sherman Act and Clayton Act seeking injunctive relief. On March 30, 2020, the 
Florida State Court granted a motion to compel arbitration filed by the Company, after which all claims of the Company 
and Black Knight were consolidated into a binding arbitration. 

On November 28, 2023, the arbitrator issued an interim award (the “Interim Award”) granting in part and 

denying in part Black Knight’s breach of contract claim. The arbitrator’s Interim Award also denied in full Black 
Knight’s claim of trade secrets misappropriation. The Interim Award granted Black Knight monetary damages in the 
amount of $155.2 million, plus prejudgment interest and reasonable attorney fees, and it denied in full all of Black 
Knight’s claims for injunctive and declaratory relief. 

On January 12, 2024, the arbitrator issued the final award (the “Final Award”), reducing Black Knight’s 
monetary damages to $150.2 million, plus interest. As a result of the Final Award, the Company reported a pretax 
expense accrual of $158.4 million in its financial results for the fourth quarter of fiscal year 2023 on February 1, 2024. 

The Final Award also grants PLS’ claim that Black Knight engaged in unlawful monopolization in violation of 
Section 2 of the Sherman Act and grants PLS’ claim for injunctive relief under the Sherman Act and Clayton Act. As a 
result of the Final Award, PLS’ loan servicing technology, known as Servicing Systems Environment, or SSE, and all 
related intellectual property and software developed by or on behalf of PLS, remain the proprietary technology of PLS, 
free and clear of any restrictions on use. 

F-57 

 
 
 
 
 
 
 
 
 
  
  
  
  
On February 5, 2024, the Company filed a Motion to Confirm the Arbitration Award in the Florida State Court. 
The Final Award remains subject to statutory periods allowing either party to move to vacate the Final Award before it is 
confirmed in the Florida State Court. As a result, there can be no certainty that the Final Award will not be subject to 
change. 

Regulatory Matters 

The Company and/or its subsidiaries are subject to various state and federal regulations related to its loan 

production and servicing operations by the various states it operates in as well as federal agencies such as the Consumer 
Financial Protection Bureau (“CFPB”), HUD, and the FHA and is subject to the requirements of the Agencies to which it 
sells loans and for which it performs loan servicing activities. As a result, the Company may become involved in 
information-gathering requests, reviews, investigations and proceedings (both formal and informal) by such various 
federal, state and local regulatory bodies. 

On  January 7, 2021, PLS received a letter from the CFPB notifying PLS that, in accordance with the CFPB’s 

discretionary Notice and Opportunity to Respond and Advise (“NORA”) process, the CFPB’s Office of Enforcement 
was considering recommending that the CFPB take legal action against PLS for alleged violations of the Real Estate 
Settlement Procedures Act and Truth in Lending Act. PLS responded to the NORA letter on February 8, 2021 and 
thereafter engaged in discussions with the CFPB. On July 13, 2023, PLS received a closing letter from the Bureau 
stating that it had completed its investigation, that it did not intend to take enforcement action, and that PLS was relieved 
from the document-retention obligations required by the Bureau’s investigation. 

Note 19—Stockholders’ Equity 

In August 2021, the Company’s board of directors approved an increase to the Company’s common stock 

repurchase program from $1 billion to $2 billion. 

The following table summarizes the Company’s stock repurchase activity: 

Year ended December 31,  
2022 

2023 

2021 

  Cumulative 

total (1) 

(in thousands) 

Shares of common stock repurchased 
Cost of shares of common stock repurchased 

 1,201  
 71,491   $ 

 7,788 
 406,086 

 15,368 
 958,194 

 34,063 
 $  1,788,198 

 $ 

  $ 

(1)  Amounts represent the total shares of common stock repurchased under the stock repurchase program through 
December 31, 2023. Cumulative total cost of common stock repurchase includes $537,000 of transaction fees. 

The shares of repurchased common stock were canceled upon settlement of the repurchase transactions. 

F-58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
Note 20—Net Gains on Loans Held for Sale 

Net gains on loans held for sale at fair value are summarized below: 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

From non-affiliates: 

Cash (losses) gains: 

Loans 
Hedging activities  

Non-cash gains: 

 $  (1,337,613)      $  (2,128,195)      $ 

 (99,515)  
    (1,437,128)  

 1,347,843  
 (780,352)  

 600,840 
 443,341 
   1,044,181 

Mortgage servicing rights resulting from loan sales 
Provisions for losses relating to representations and warranties: 

Pursuant to loan sales 
Reductions in liability due to changes in estimate 

Changes in fair values of loans and derivatives held at year end: 

Interest rate lock commitments 
Loans  
Hedging derivatives  

From PennyMac Mortgage Investment Trust (1) 

 1,849,957  

 1,718,094  

   1,755,318 

 (12,997)  
 9,115  

 (9,617)  
 8,451  

 (31,590) 
 16,037 

 63,749  
 (71,425)  
 146,456  
 547,727  
 (1,784)  
 545,943   $ 

 (354,833) 
 (296,349)  
 210,961 
 188,849  
 (124,200) 
 (20,879)  
   2,515,874 
 808,197  
 (16,564)  
 (51,473) 
 791,633   $  2,464,401 

 $ 

(1)  Gains on sales of loans to PMT are described in Note 4–Transactions with Related Parties. 

F-59 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
    
 
   
 
   
    
 
   
 
   
  
 
 
 
 
    
 
   
 
   
  
 
  
  
 
  
 
 
  
 
 
  
 
 
    
 
   
 
   
  
 
 
  
 
 
  
 
 
 
  
 
  
 
 
 
 
 
 
 
 
Note 21—Net Interest Expense 

Net interest expense is summarized below: 

Interest income: 

From non-affiliates: 

Cash and short-term investments 
Loans held for sale at fair value 
Placement fees relating to custodial funds 

From Townsgate Closing Services, LLC 
From PennyMac Mortgage Investment Trust 

Interest expense: 

To non-affiliates: 

2023 

Year ended December 31,  
2022 
(in thousands) 

2021 

  $   68,457   $   19,839   $ 
     279,506  
     284,877  
     632,840  
 84  
 —  
     632,924  

   172,124  
   102,099  
   294,062  
 —  
 —  
   294,062  

 3,280 
   275,176 
 21,326 
  299,782 
 — 
 387 
   300,169 

Assets sold under agreements to repurchase 
Mortgage loan participation purchase and sale agreements 
Notes payable secured by mortgage servicing assets 
Unsecured senior notes 
Obligations under capital lease 
Interest shortfall on repayments of mortgage loans serviced for Agency 
securitizations 
Interest on mortgage loan impound deposits 
Other 

To PennyMac Mortgage Investment Trust—Excess servicing spread financing at 
fair value 

     279,289  
 16,129  
     211,085  
 98,396  
 —  

   105,459  
 7,314  
 79,813  
 95,014  
 20  

   164,132 
 4,153 
 39,782 
 70,208 
 169 

 21,538  
 9,795  
 1,545  
     637,777  

 40,741  
 7,066  
 —  
   335,427  

   105,430 
 5,545 
 — 
   389,419 

 1,280 
 —  
 —  
     637,777  
   390,699 
   335,427  
  $   (4,853)   $  (41,365)   $  (90,530) 

Note 22—Stock - based Compensation 

The Company has adopted equity incentive plans that provide for grants of stock options, time-based and 

performance-based restricted stock units (“RSUs”), stock appreciation rights, performance units and stock grants. As of 
December 31, 2023, the Company has 4.9 million units available for future awards.  

Following is a summary of the stock-based compensation expense by instrument awarded: 

Performance-based RSUs  
Time-based RSUs  
Stock options  

Performance - Based RSUs 

2023 

2021 

Year ended December 31,  
2022 
(in thousands) 
  $   9,740   $   18,096   $   23,166 
 10,184 
 4,444 
  $   27,582   $   42,552   $   37,794 

   11,672  
 6,170  

 14,837  
 9,619  

The performance based RSUs provide for the issuance of shares of the Company’s common stock based on the 

achievement of performance goals and job performance ratings. Approximately 309,000 shares under the grants with 
performance periods ending December 31, 2023 are expected to vest and be issued to the grantees in the first quarter 
of 2024.  

F-60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
   
  
 
  
 
 
   
  
 
  
 
 
 
 
   
 
 
   
 
 
 
   
  
 
  
 
 
   
  
 
  
 
 
   
 
 
 
 
   
 
 
   
 
 
   
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
 
 
 
 
 
 
 
 
 
 
 
The fair value of the performance - based RSUs is measured based on the fair value of the Company’s common 

stock at the grant date, taking into consideration the expected outcome of the performance goal, and the number of 
shares to be forfeited during the vesting period. The Company applies forfeiture rates of 0 – 20.3% per year based on the 
grantees’ employee classification. The actual number of shares that vest could vary from zero, if the performance goals 
are not met, to as much as 250% of the units granted, if the performance goals are meaningfully exceeded.  

The table below summarizes performance - based RSU activity: 

Year ended December 31, 
2022 

2021 

2023 

Number of units: 

Outstanding at beginning of year 
Granted  
Vested (1) 
Forfeited or cancelled 
Outstanding at end of year 

Weighted average grant date fair value per unit: 

Outstanding at beginning of year 
Granted  
Vested  
Forfeited 
Outstanding at end of year 

(in thousands, except per unit amounts)   

 976 
 307 
 (385) 
 (25) 
 873 

     1,583  
     1,226 
 310  
 342 
 (634)  
 (509) 
 (83) 
 (33)  
 976           1,226  

  $ 
  $ 
  $ 
  $ 
  $ 

 48.94   $ 
 60.70   $ 
 35.36   $ 
 58.46   $ 
 58.90   $ 

 36.12  
 57.10  
 23.40  
 49.14  
 48.94  

$ 
$ 
$ 
$ 
$ 

 27.02  
 58.85  
 24.47  
 36.91  
 36.12  

(1)  The actual number of performance-based RSUs vested during the years ended December 31, 2023, 2022 and 2021 
were 617,000, 654,000 and 781,000 shares, respectively, which is approximately 160%, 128% and 123% of the 
originally granted units, respectively, due to the performance exceeding from the established target for the 
respective grant.  

Following is a summary of performance-based RSUs as of December 31, 2023: 

Unamortized compensation cost (in thousands) 
Number of shares expected to vest (in thousands) 
Weighted average remaining vesting period (in months) 

Time - Based RSUs 

   $ 

 12,730 
 809 
 12 

The RSU grant agreements provide for the award of time - based RSUs, entitling the award recipient to one share 

of the Company’s common stock for each RSU. In general, and except as otherwise provided by the agreement, 
one - third of the time - based RSUs vest on each of the first, second, and third anniversaries of the grant date, subject to 
the recipient’s continued service through each anniversary. 

Compensation cost relating to time - based RSUs is based on the grant date fair value of the Company’s common 
stock and the number of shares expected to vest. For purposes of estimating the cost of the time - based RSUs granted, the 
Company applies forfeiture rates of 0% – 20.3% per year based on the grantees’ employee classification.  

F-61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
        
      
       
   
 
 
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
 
   
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
The table below summarizes time - based RSU activity: 

Number of units: 

Outstanding at beginning of year 
Granted  
Vested  
Forfeited 
Outstanding at end of year 

Weighted average grant date fair value per unit: 

Outstanding at beginning of year 
Granted  
Vested  
Forfeited 
Outstanding at end of year 

Following is a summary of RSUs as of December 31, 2023: 

Unamortized compensation cost (in thousands) 
Number of units expected to vest (in thousands) 
Weighted average remaining vesting period (in months) 

Stock Options 

Year ended December 31,  
2022 
(in thousands, except per unit amounts) 

2021 

2023 

 483  
 187  
 (247)  
 (11)  
 412  

 434  
 331  
 (246)  
 (36)  
 483  

 587 
 173 
 (312) 
 (14) 
 434 

  $   53.71   $   41.74   $   29.37 
  $   60.72   $   57.10   $   58.90 
  $   50.09   $   37.34   $   28.08 
  $   57.66   $   51.97   $   39.48 
  $   58.90   $   53.71   $   41.74 

   $ 

 6,210 
 392 
 9 

The stock option award agreements provide for the award of options to purchase common stock. In general, and 

except as otherwise provided by the agreement, one - third of the stock option awards vests on each of the first, second, 
and third anniversaries of the grant date, subject to the recipient’s continued service through each anniversary.  

Each stock option has a term of ten years from the date of grant but expires (1) immediately upon termination 

of the holder’s employment or other association with the Company for cause, (2) one year after the holder’s employment 
or other association is terminated due to death or disability and (3) three months after the holder’s employment or other 
association is terminated for any other reason.  

The fair value of each stock option award is estimated on the date of grant using a variant of the Black Scholes 

model based on the following inputs: 

Expected volatility (1) 
Expected dividends 
Risk-free interest rate 
Expected grantee forfeiture rate 

2023 
38% 
1.3% 
4.2% - 5.0% 
0% - 5.1% 

Year ended December 31, 
2022 
37% 
1.4% 
1.1% - 2.1% 
0% - 5.1% 

2021 
38% 
1.4% 
0.1% - 1.7% 
0% - 6.7% 

(1)  Based on historical volatilities of the Company’s common stock. 

F-62 

 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
        
      
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company uses its historical employee departure behavior to estimate the grantee forfeiture rates used in its 

option - pricing model.  The expected term of common stock options granted is derived from the Company’s option 
pricing model and represents the period that common stock options granted are expected to be outstanding. The risk  - free 
interest rate for periods within the contractual term of the common stock option is based on the U.S. Treasury yield 
curve in effect at the time of grant. 

The table below summarizes stock option award activity: 

Year ended December 31,  
2022 
(in thousands, except per option amounts) 

2021 

2023 

Number of stock options: 

Outstanding at beginning of year 
Granted  
Exercised 
Forfeited 
Outstanding at end of year 

Weighted average exercise price per option: 

Outstanding at beginning of year 
Granted  
Exercised 
Forfeited 
Outstanding at end of year 

Following is a summary of stock options as of December 31, 2023: 

Number of options exercisable at end of year (in thousands) 
Weighted average exercise price per exercisable option 
Weighted average remaining contractual term (in years): 

Outstanding 
Exercisable 

Aggregate intrinsic value: 

Outstanding (in thousands) 
Exercisable (in thousands) 
Expected vesting amounts: 

Number of options expected to vest (in thousands) 
Weighted average vesting period (in months) 

Note 23—Earnings Per Share of Common Stock 

 4,317    
 221    
 (658)    
 (23)    
 3,857    

 3,906  
 574  
 (155)  
 (8)  
 4,317  

 4,040 
 249 
 (377) 
 (6) 
 3,906 

  $ 
  $ 
  $ 
  $ 
  $ 

 32.46   $ 
 60.67   $ 
 25.66   $ 
 58.10   $ 
 35.08   $ 

 28.43   $ 
 57.10   $ 
 21.09   $ 
 53.10   $ 
 32.46   $ 

 28.01 
 58.85 
 19.96 
 39.52 
 28.43 

 3,191 
 30.20 

  $ 

 4.9 
 4.1 

  $   205,525 
  $   185,629 

 659 
 9 

Basic earnings per share of common stock is determined by dividing net income by the weighted average 

number of shares of common stock outstanding during the year. Diluted earnings per share of common stock is 
determined by dividing net income by the weighted average number of shares of common stock and dilutive securities 
outstanding during the year. 

The Company’s potentially dilutive securities are stock-based compensation awards. The Company applies the 
treasury stock method to determine the diluted weighted average number of shares of common stock outstanding based 
on the outstanding stock-based compensation awards.  

F-63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
   
     
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes the basic and diluted earnings per share calculations: 

Net income  

2023 

Year ended December 31, 
2022 
(in thousands, except per share amounts) 
 $  144,656      $  475,507      $  1,003,490 

2021 

Weighted average shares of common stock outstanding 
Effect of dilutive securities - shares issuable under stock-based compensation 
plan 
Weighted average diluted shares of common stock outstanding 

Basic earnings per share  
Diluted earnings per share  

 49,978  

 53,065  

 63,799 

 2,755  
 52,733  

 2,885  
 55,950  

 $ 
 $ 

 2.89   $ 
 2.74   $ 

 8.96   $ 
 8.50   $ 

 3,672 
 67,471 
 15.73 
 14.87 

Calculations of diluted earnings per share require certain potentially dilutive shares to be excluded when their 

inclusion in the diluted earnings per share calculation would be anti-dilutive. The following table summarizes the 
weighted-average number of anti-dilutive outstanding performance-based RSUs, time-based RSUs and stock options 
excluded from the calculation of diluted earnings per share: 

Performance-based RSUs (1) 
Time-based RSUs 
Stock options (2) 
Total anti-dilutive units and options 
Weighted average exercise price of anti-dilutive stock options (2) 

2023 

2021 

Year ended December 31, 
2022 
(in thousands except for weighted average exercise price) 
 223 
 1 
 211 
 435 
 58.85 

 281  
 62 
 1,339  
 1,682  
 58.58   $ 

 561  
 2 
 289  
 852  
 59.42   $ 

  $ 

(1)  Certain performance-based RSUs were outstanding but not included in the computation of earnings per share 

because the performance thresholds included in such RSUs have not been achieved. 

(2)  Certain stock options were outstanding but not included in the computation of diluted earnings per share because the 

weighted-average exercise prices were above the average stock price for the year. 

F-64 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
     
 
    
 
   
 
   
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 24—Regulatory Capital and Liquidity Requirements 

The Company, through PLS, is required to maintain specified levels of capital and liquidity to remain a 

seller/servicer in good standing with the Agencies. Such capital and liquid asset requirements generally are tied to the 
size of the Company’s loan servicing portfolio, loan origination volume and delinquency rates. 

The Agencies’ capital and liquidity requirements, the calculations of which are specified by each Agency, are 

summarized below: 

Requirement/Agency  

Capital 

Fannie Mae & Freddie Mac 
Ginnie Mae 
HUD 
Liquidity  

Fannie Mae & Freddie Mac 
Ginnie Mae 

Adjusted net worth / Total assets ratio 

Ginnie Mae 

Tangible net worth / Total assets ratio 

Fannie Mae & Freddie Mac 

December 31, 2023 (1) 

December 31, 2022 

      Actual (2) 

      Requirement (2)       Actual (2) 

      Requirement (2)   

(dollars in thousands) 

  $  6,890,144  
  $  6,559,001  
  $  6,559,001  

$   1,211,365  
$   1,314,677  
 2,500  
$ 

$  6,632,627  
$  5,899,892  
$  5,899,892  

  $  1,243,927  
  $  1,684,457  

$ 
$ 

 543,913  
 389,501  

$  1,265,569  
$  1,265,569  

$ 
$ 
$ 

$ 
$ 

 797,748  
 923,202  
 2,500  

 107,768  
 246,953  

 48 %    

 37 %    

 6 %    

 6 %    

 35 %    

 39 %    

 6 % 

 6 % 

(1)  The Agencies adopted revised capital and liquidity requirements, most of which became effective during the year 
ended December 31, 2023. The amounts shown for December 31, 2023 are in accordance with those Agency 
requirements. Ginnie Mae has issued risk-based capital requirements in addition to those presented above that will 
become effective on December 31, 2024. The Company believes it is in compliance with Ginnie Mae’s pending 
requirements as of December 31, 2023. 

(2)  Calculated in compliance with the respective Agency’s requirements. 

Noncompliance with an Agency’s requirements can result in such Agency taking various remedial actions up to 

and including terminating PLS’s ability to sell loans to and service loans on behalf of the respective Agency.  

Note 25—Segments  

The Company operates in three segments: production, servicing and investment management. 

Two of the segments, production and servicing, are in the mortgage banking business. The production segment 
performs loan origination, acquisition and sale activities, including the fulfillment of correspondent production activities 
for PMT. The servicing segment performs servicing of loans on behalf of PMT and non-affiliate investors, execution and 
management of early buyout transactions and servicing of loans sourced and managed by the investment management 
segment for PMT. 

The investment management segment represents the activities of the Company’s investment manager, which 
include sourcing, performing diligence, bidding and closing investment asset acquisitions and managing the acquired 
assets. 

The Company’s reportable segments are identified based on their unique activities. The following disclosures 
about the Company’s business segments are presented consistent with the way the Company’s chief operating decision 
maker organizes and evaluates financial information for making operating decisions and assessing performance. The 
Company’s chief operating decision maker is its chief executive officer. 

F-65 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
 
 
   
 
 
  
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial performance and results by segment are as follows: 

Revenues: (1) 

Net gains on loans held for sale at fair 
value  
Loan origination fees 
Fulfillment fees from PennyMac 
Mortgage Investment Trust 
Net loan servicing fees  
Net interest expense: 
Interest income 
Interest expense 

Management fees  
Other  

 Total net revenue 

Expenses (2) 
Income before provision for income 
taxes 
Segment assets at year end 

Year ended December 31, 2023 

      Production 

Mortgage Banking 
Servicing 

Investment 
      Management       

Total 

Total 
(in thousands) 

  $ 

 453,063   $ 
 146,118  

 92,880   $ 
 —  

 545,943   $ 
 146,118  

 —   $ 
 —  

 545,943  
 146,118  

 27,826  
 —  

 267,936  
 254,890  
 13,046  
 —  
 2,980  
 643,033  
 573,708  

 —  
 642,600  

 364,985  
 382,887  
 (17,902)  
 —  
 3,816  
 721,394  
 611,725  

 27,826  
 642,600  

 632,921  
 637,777  
 (4,856)  
 —  
 6,796  
 1,364,427  
 1,185,433  

 69,325   $ 

  $ 
 178,994   $ 
  $  4,863,341   $  13,954,836   $  18,818,177   $ 

 109,669   $ 

 —  
 —  

 27,826  
 642,600  

 3  
 —  
 3  
 28,762  
 8,464  
 37,229  
 32,592  

 632,924  
 637,777  
 (4,853)  
 28,762  
 15,260  
 1,401,656  
 1,218,025  

 183,631  
 4,637   $ 
 26,386   $  18,844,563  

(1)  All revenues are from external customers. 

(2)  An arbitration accrual of $158.4 million relating to the Black Knight’s claim discussed in Note 18–Commitments 

and Contingencies is included in the servicing segment. 

F-66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
  
 
  
 
  
                        
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues: (1) 

Net gains on loans held for sale at fair 
value  
Loan origination fees 
Fulfillment fees from PennyMac 
Mortgage Investment Trust 
Net loan servicing fees  
Net interest expense: 
Interest income 
Interest expense 

Management fees  
Other  

Total net revenue 

Expenses 
Income before provision for income 
taxes 
Segment assets at year end 

Year ended December 31, 2022 

      Production 

Mortgage Banking 
Servicing 

Investment 
      Management       

 Total 

Total 
(in thousands) 

  $ 

 599,896   $ 
 169,859  

 191,737   $ 
 —  

 791,633   $ 
 169,859  

 —   $ 
 —  

 791,633  
 169,859  

 67,991  
 —  

 —  
 951,329  

 67,991  
 951,329  

 —  
 —  

 67,991  
 951,329  

 133,000  
 108,072  
 24,928  
 —  
 2,503  
 865,177  
 816,697  

 161,062  
 227,355  
 (66,293)  
 —  
 3,727  
 1,080,500  
 466,874  

 294,062  
 335,427  
 (41,365)  
 —  
 6,230  
 1,945,677  
 1,283,571  

 48,480   $ 

  $ 
 662,106   $ 
  $  3,866,934   $  12,929,233   $  16,796,167   $ 

 613,626   $ 

 —  
 —  
 —  
 31,065  
 9,013  
 40,078  
 36,937  

 294,062  
 335,427  
 (41,365)  
 31,065  
 15,243  
 1,985,755  
 1,320,508  

 665,247  
 3,141   $ 
 26,417   $  16,822,584  

(1)  All revenues are from external customers. 

Revenues: (1) 

Net gains on loans held for sale at fair 
value  
Loan origination fees 
Fulfillment fees from PennyMac 
Mortgage Investment Trust 
Net loan servicing fees  
Net interest income (expense): 

Interest income 
Interest expense 

Management fees  
Other  

Total net revenue 

Expenses 
Income before provision for income 
taxes  
Segment assets at year end 

Year ended December 31, 2021 

      Production 

Mortgage Banking 
Servicing 

Investment 
      Management       

 Total 

Total 
(in thousands) 

  $  1,746,650   $ 
 384,154  

 717,751   $   2,464,401   $ 

 —  

 384,154  

 —   $   2,464,401  
 384,154  
 —  

 178,927  
 —  

 —  
 182,954  

 178,927  
 182,954  

 —  
 —  

 178,927  
 182,954  

 134,706  
 139,296  
 (4,590)  
 —  
 1,623  
   2,306,764  
   1,262,353  

 165,463  
 251,393  
 (85,930)  
 —  
 2,520  
 817,295  
 510,617  

 300,169  
 390,689  
 (90,520)  
 —  
 4,143  
 3,124,059  
 1,772,970  

 —  
 10  
 (10)  
 37,801  
 5,511  
 43,302  
 35,208  

 300,169  
 390,699  
 (90,530)  
 37,801  
 9,654  
 3,167,361  
 1,808,178  

 306,678   $   1,351,089   $ 
  $  1,044,411   $ 
  $  8,934,032   $  9,821,436   $  18,755,468   $ 

 8,094   $   1,359,183  
 21,144   $  18,776,612  

(1)  All revenues are from external customers. 

F-67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
   
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
   
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 26—Parent Company Information 

The Company’s debt financing agreements require PLS, the Company’s indirect controlled subsidiary, to 

comply with financial covenants that include a minimum tangible net worth of $1.3 billion. PLS is limited from 
transferring funds to the Parent by this minimum tangible net worth requirement. The Company’s Unsecured Notes are 
fully and unconditionally guaranteed, jointly and severally, on a senior unsecured basis by the Company’s existing and 
future wholly-owned domestic subsidiaries (other than certain excluded subsidiaries defined in the indentures under 
which the Unsecured Notes were issued). 

PENNYMAC FINANCIAL SERVICES, INC. 
CONDENSED BALANCE SHEETS 

ASSETS 

Cash 
Investments in subsidiaries 
Receivable from PennyMac Mortgage Investment Trust  
Due from subsidiaries 

Total assets  

LIABILITIES AND STOCKHOLDERS' EQUITY 

Unsecured senior notes 
Accounts payable and accrued expenses  
Payable to subsidiaries 
Income taxes payable 

Total liabilities 
Stockholders' equity 

Total liabilities and stockholders' equity 

December 31, 

2023 

2022 

(in thousands) 

  $ 

  $ 

  $ 

  $ 

 8,639 
 4,488,039 
 — 
 2,322,854 
 6,819,532 

  $ 

 $ 

 45,496  
 4,421,906  
 27  
 1,509,103  
 5,976,532  

 2,519,651   $ 
 29,636  
 187  
 731,455  
 3,280,929  
 3,538,603 
 6,819,532 

 $ 

 1,779,920  
 26,356  
 135  
 699,072  
 2,505,483  
 3,471,049  
 5,976,532  

F-68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
   
                     
  
                      
 
 
   
 
 
   
 
 
   
   
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
PENNYMAC FINANCIAL SERVICES, INC. 
CONDENSED STATEMENTS OF INCOME 

Revenues 

Dividends from subsidiaries 
Net interest income: 

Interest income from subsidiary 
Interest expense to non-affiliates 

Total net revenues 

Expenses 

Professional services 
Charitable contributions 
Other 

Total expenses  

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

  $ 

 80,617 

 $ 

 417,391 

 $ 

 982,740 

 156,082 
 98,396 
 57,686 
 138,303 

 9 
 — 
 922 
 931 

 121,452 
 95,014 
 26,438 
 443,829 

 — 
 — 
 267 
 267 

 77,162 
 70,208 
 6,954 
 989,694 

 2,236 
 5,800 
 449 
 8,485 

Income before provision for income taxes and equity in undistributed 
earnings of subsidiaries 
Provision for income taxes  
Income before equity in undistributed earnings of subsidiaries 
Equity in undistributed earnings of subsidiaries 

Net income  

 137,372 
 31,267 
 106,105 
 38,551 
 144,656 

 $ 

 443,562 
 129,948 
 313,614 
 161,893 
 475,507 

 981,209 
 238,803 
 742,406 
 261,084 
 1,003,490 

 $ 

  $ 

F-69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
  
 
  
    
 
 
 
   
 
   
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
 
   
   
 
 
 
   
 
   
 
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
PENNYMAC FINANCIAL SERVICES, INC. 
CONDENSED STATEMENTS OF CASH FLOWS 

Cash flows from operating activities 

  $ 

Net income 
Adjustments to reconcile net income to net cash provided by operating 
activities 
Equity in undistributed earnings of subsidiaries 
Amortization of net debt issuance costs 
Decrease (increase) in receivable from PennyMac Mortgage Investment 
Trust 
Increase in intercompany receivable 
Increase (decrease) in accounts payable and accrued expenses 
Increase (decrease) in payable to subsidiaries 
Increase in income taxes payable 

Net cash (used in) provided by operating activities 

Cash flows from financing activities 
Issuance of unsecured senior notes 
Payment of debt issuance costs 
Payment of dividend to holders of common stock  
Issuance of common stock pursuant to exercise of stock options 
Payment of withholding taxes relating to stock-based compensation 
Repurchase of common stock  

Net cash provided by (used in) financing activities 

Net (decrease) increase in cash (1) 
Cash at beginning of year 
Cash at end of year 

Supplemental cash flow information: 

Non-cash financing activity: 

  $ 

2023 

Year ended December 31, 
2022 
(in thousands) 

2021 

 144,656   $ 

 475,507   $   1,003,490 

 (38,551)  
 3,802  

 (161,893)  
 3,701  

 (261,084) 
 2,321 

 27  
 (894,204)  
 3,280  
 52  
 32,383  
 (748,555)  

 —  
 (31,566)  
 (1,779)  
 19  
 217,771  
 501,760  

 (27) 
 (897,063) 
 13,545 
 (22,289) 
 35,839 
 (125,268) 

 750,000  
 (14,071)  
 (41,446)  
 17,215  
 —  
 —  
 711,698  
 (36,857)  
 45,496  
 8,639   $ 

 —  
 —  
 (54,621)  
 2,947  
 (7,780)  
 (406,086)  
 (465,540)  
 36,220  
 9,276  
 45,496   $ 

 1,150,000 
 (21,922) 
 (52,896) 
 7,536 
 (8,993) 
 (958,194) 
 115,531 
 (9,737) 
 19,013 
 9,276 

Repurchase of common stock paid by PNMAC on behalf of Parent 
company 
Payment of witholding taxes relating to stock-based compensation by 
PNMAC on behalf of Parent company 
Issuance of common stock in settlement of directors' fees 

  $ 

 71,491   $ 

 —   $ 

  $ 
  $ 

 9,142   $ 
 180   $ 

 —   $ 
 205   $ 

 — 

 — 
 200 

(1)  The Company did not hold restricted cash during the years presented. 

F-70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
                        
                        
                       
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
Note 27—Subsequent Events 

Management has evaluated all events and transactions through the date the Company issued these 

consolidated financial statements. During this period: 

•  On February 1, 2024, the Company announced a cash dividend of $0.20 per common share. The 
dividend will be paid on February 23, 2024 to common stockholders of record as of February 13, 
2024. 

•  All agreements to repurchase assets that matured before the date of this Report were extended or 

renewed. 

F-71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has 

duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

PENNYMAC FINANCIAL SERVICES, INC. 
(Registrant) 
By: 

/s/ David A. Spector 
David A. Spector 
Chairman and Chief Executive Officer 
(Principal Executive Officer) 

Dated: February 21, 2024 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the 

following persons on behalf of the registrant in the capacities and on the dates indicated. 

Signatures 

/s/ David A. Spector 
David A. Spector 

/s/ Daniel S. Perotti 
Daniel S. Perotti 

Title 

Date 

Chairman and Chief Executive Officer 
(Principal Executive Officer) 

February 21, 2024 

Senior Managing Director and Chief Financial Officer  
(Principal Financial Officer) 

February 21, 2024 

/s/ Gregory L. Hendry 
Gregory L. Hendry 

Chief Accounting Officer  
(Principal Accounting Officer) 

/s/ Doug Jones 
Doug Jones 

/s/ James Hunt 
James Hunt 

/s/ Jonathon S. Jacobson 
Jonathon S. Jacobson 

/s/ Patrick Kinsella 
Patrick Kinsella 

/s/ Anne D. McCallion 
Anne D. McCallion 

/s/ Joseph Mazzella 
Joseph Mazzella 

/s/ Farhad Nanji 
Farhad Nanji 

/s/ Jeffrey Perlowitz 
Jeffrey Perlowitz 

/s/ Lisa Shalett 
Lisa Shalett 

/s/ Theodore Tozer 
Theodore Tozer 

Director, President and 
Chief Mortgage Banking Officer 

Director 

Director 

Director 

Director 

Director 

Director  

Director 

Director 

Director 

93 

February 21, 2024 

February 21, 2024 

February 21, 2024 

February 21, 2024 

February 21, 2024 

February 21, 2024 

February 21, 2024 

February 21, 2024 

February 21, 2024 

February 21,  2024 

February 21, 2024 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
/s/ Emily Youssouf 
Emily Youssouf 

Director 

February 21, 2024 

94 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXECUTIVE OFFICERS* 

David A. Spector 
Chairman and Chief Executive Officer 

James Follette 
Senior Managing Director and Chief Digital 
Officer 

Doug Jones 
Director, President and Chief Mortgage 
Banking Officer 

Daniel S. Perotti 
Senior Managing Director and Chief Financial  
Officer 

Steven R. Bailey 
Senior Managing Director and Chief Servicing 
Officer  

Derek W. Stark 
Senior Managing Director, Chief Legal Officer 
and Secretary 

William Chang 
Senior Managing Director and Chief Capital 
Markets Officer 

Don White 
Senior Managing Director and Chief Risk 
Officer 

*as of April 19, 2024 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
BOARD OF DIRECTORS* 

David A. Spector  
Chairman and Chief Executive Officer, 
PennyMac Financial Services, Inc. 

Doug Jones 
Director, President and Chief Mortgage Banking 
Officer, PennyMac Financial Services, Inc. 

Anne D. McCallion(3)(6) 
Former Senior Managing Director and Chief 
Enterprise Operations Officer, PennyMac 
Financial Services, Inc. 

Farhad Nanji(2) 
Co-Founder, MFN Partners Management, L.P. 
Former Managing Director, Highfields Capital 
Management, LP 

James K. Hunt(2)(4) 
Former Managing Partner and CEO, Middle 
Market Credit, Kayne Anderson Capital Advisors, 
LLC 

Jeffrey A. Perlowitz(2)(3)(6) 
Independent Lead Director 
Former Managing Director and Co-Head of 
Global Securitized Markets, Citigroup 

Jonathon S. Jacobson(3)(4) 
Assistant Head Coach and Senior Advisor, UNC 
Charlotte Football, Non-Executive Chair, 
HighSage Ventures, LLC and Founder, 
Highfields Capital Management, LP 

Lisa M. Shalett(1)(4) 
Former Partner, Goldman Sachs 
Former Managing Partner, Brookfield Asset 
Management  

Patrick Kinsella(1)(5)(6) 
Former Senior Audit Partner, KPMG LLP 

Theodore W. Tozer(1)(5)(6) 
Former President, Government National 
Mortgage Association (Ginnie Mae) 

Joseph Mazzella(4)(5) 
Former Managing Director and General 
Counsel, Highfields Capital Management LP 

Emily Youssouf(1)(3) 
Clinical Professor, NYU Schack Institute of  
Real Estate 

*as of April 19, 2024 

Board Committees: 
(1) Audit Committee 
(2) Compensation Committee 
(3) Finance Committee 
(4) Nominating and Corporate Governance Committee 
(5) Related Party Matters Committee 
(6) Risk Committee