PFSweb, Inc., a leading provider of omni-channel commerce solutions, has expanded its footprint to include the United States, Belgium, the United Kingdom, Canada, and India. The company's suite of services includes order to cash service, order fulfillment, and contact center services that offer essential customer-oriented experiences. These services are powered by PFSweb’s iCommerce Agent technology, which enables agents to perform functions such as placing orders, checking order status, and managing escalations all while gathering customer information. With a diverse client base ranging from health and skincare to luxury products, PFSweb has established itself as a reliable solution for companies across numerous industries. Since its founding in 1999, PFSweb has been based in Irving, Texas.