Quarterlytics / Financial Services / Financial - Credit Services / PRA Group, Inc.

PRA Group, Inc.

praa · NASDAQ Financial Services
Claim this profile
Ticker praa
Exchange NASDAQ
Sector Financial Services
Industry Financial - Credit Services
Employees 2991
← All annual reports
FY2014 Annual Report · PRA Group, Inc.
Sign in to download
Loading PDF…
People

Data &  
Analytics

Results

PRA
Group

2 0 1 4   A N N U A L   R E P O R T

About PRA

In 2014, Portfolio Recovery 

PRA acquired Norway- 

The combined companies 

Associates, Inc. expanded 

based Aktiv Kapital AS, a 

began meeting client needs 

its leadership role in the 

market leader in Europe.   

as one company with a  

U.S. debt buying industry 

In July, the two companies 

new brand: PRA Group, 

while also expanding into 

joined leadership teams 

Inc. (Nasdaq: PRAA), a 

13 new markets across 

and staff to bring more 

global leader in acquiring 

Canada and Europe.

than 20 years’ experience 

and servicing defaulted 

in debt buying and collec-

receivables.

tions to global banks and 

creditors across North 

America and Europe.

Operating Principles that  
continue to shape PRA Group

1 Set the Bar for Disclosure and Transparency

We are honest and open with shareholders and keep them up 
to date with important news and developments. Our goal is to 
set the standard by which companies in our sector are 
measured.

5 Employ Steady, Controlled Growth

Growth for growth’s sake drives down productivity, margin and 
net income. We maintain a core of experienced, highly pro-
ductive employees and add new employees opportunistically 
to support growth.

2 Invest Carefully with a Long-Term View

We build a diverse portfolio across business lines and stay 
true to our methodology. We make sure each investment, 
whether it’s a portfolio or a business, has been reviewed, 
assessed objectively and priced to achieve appropriate 
returns.

3 Contain Costs, Boost Productivity

To keep costs low and productivity high, we operate fewer, 
larger call centers. We develop and retain great employees to 
deliver great customer service.

4 Maintain a Conservative Capital Structure

We keep debt levels as low as possible. We borrow prudently 
to expand and to build a more integrated business.

6 Encourage Senior Managers to Own Our Stock

One of the greatest testaments to our belief in PRA is our 
ownership of the company. Many of our senior managers have 
a significant portion of their net worth invested in the company. 
We expect and encourage our senior managers to retain sub-
stantial PRAA stock own er ship positions—common stock, not 
just options—throughout their tenure.

7 Create Careers, Not Just Jobs

In a people-intensive business like ours, it is crucial to provide 
ongoing employee skill development. This raises each per-
son’s performance level and drives PRA’s growth and 
profitability.

($ in millions, except earnings per share)

Revenues
Operating Income
Net Income attributable to PRA
Earnings Per Share diluted
Operating Margin
Net Margin 
Return on Average Equity
Net Finance Receivables
Total Assets
Total Debt
Stockholders’ Equity

Financial Highlights

2012
$  593
$  216
$  127
$  2.46

36.4%
21.3%
19.6%

$ 1,079
$ 1,289
$  328
$  708

2013
$  735
$  298
$  175
$  3.45

40.5%
24.1%
22.2%

$ 1,239
$ 1,601
$  452
$  869

2014
$  881
$  342
$  177
$  3.50

38.8%
20.0%
18.9%

$ 2,002
$ 2,779
$ 1,482
$  902

Cash Receipts
Cash Receipts
Cash Receipts
Cash Receipts
Cash Collections plus Fee Income  
Cash Collections plus Fee Income  
Cash Collections plus Fee Income  
Cash Collections plus Fee Income  
(in millions)
(in millions)
(in millions)
(in millions)

Revenues
Revenues
Revenues
Revenues
(in millions)
(in millions)
(in millions)
(in millions)

Net Income
Net Income
Net Income
Net Income
attributable to PRA  
attributable to PRA  
attributable to PRA  
attributable to PRA  
(in millions)
(in millions)
(in millions)
(in millions)

$1,444
$1,444
$1,444
$1,444

$1,214
$1,214
$1,214
$1,214

$971
$971
$971
$971

$762
$762
$762
$762

$592
$592
$592
$592

$881
$881
$881
$881

$175
$175
$175
$175

$177
$177
$177
$177

$735
$735
$735
$735

$593
$593
$593
$593

$459
$459
$459
$459

$373
$373
$373
$373

$127
$127
$127
$127

$101
$101
$101
$101

$73
$73
$73
$73

2010 2011 2012 2013 2014
2010 2011 2012 2013 2014
2010 2011 2012 2013 2014
2010 2011 2012 2013 2014

2010 2011 2012 2013 2014
2010 2011 2012 2013 2014
2010 2011 2012 2013 2014
2010 2011 2012 2013 2014

2010 2011 2012 2013 2014
2010 2011 2012 2013 2014
2010 2011 2012 2013 2014
2010 2011 2012 2013 2014

Cash Collections
Cash Collections
Cash Collections
Cash Collections
(in millions)
(in millions)
(in millions)
(in millions)

From portfolios acquired in:
From portfolios acquired in:
From portfolios acquired in:
From portfolios acquired in:

2014
2014
2014
2014
2013
2013
2013
2013
2012
2012
2012
2012
2011
2011
2011
2011
2010
2010
2010
2010
2009
2009
2009
2009
2008
2008
2008
2008
2007
2007
2007
2007
2006
2006
2006
2006
2005
2005
2005
2005
1996–2004
1996–2004
1996–2004
1996–2004

2004
2004
2004
2004

2005
2005
2005
2005

2006
2006
2006
2006

2007
2007
2007
2007

2008
2008
2008
2008

2009
2009
2009
2009

2010
2010
2010
2010

2011
2011
2011
2011

2012
2012
2012
2012

2013
2013
2013
2013

2014
2014
2014
2014

$1,500
$1,500
$1,500
$1,500

$1,200
$1,200
$1,200
$1,200

$900
$900
$900
$900

$600
$600
$600
$600

$300
$300
$300
$300

0
0
0
0

1

1500

1500

1500

1500

1200

1200

1200

1200

900

900

900

900

600

600

600

600

300

300

300

300

0

0

0

0

1500

1500

1500

1500

1200

1200

1200

1200

900

900

900

900

600

600

600

600

300

300

300

300

0

0

0

0

1000

1000

1000

1000

800

800

800

800

600

600

600

600

400

400

400

400

200

200

200

200

0

0

0

0

200

200

200

200

150

150

150

150

100

100

100

100

50

50

50

50

0

0

0

0

Letter to Shareholders

Dear Shareholder,

As I look back on 2014, I am extremely pleased with the significant and bold steps that we took during the 

year to facilitate PRA Group’s ongoing growth and success. As I have repeatedly stated, I view the July 2014 

purchase of Aktiv Kapital as a transformational investment for PRA. In addition to the substantial $1.8 billion 

Estimated Remaining Collections (ERC) increase in our portfolio of owned debt that it provides, we also gained 

proven business development, underwriting and servicing capabilities in 13 new markets across Europe and 

Canada. The group is led by an exceptionally professional, successful and seasoned management team that 

can continue to drive growth throughout Europe, as evidenced by the $137 million investment they deployed 

in the fourth quarter alone. To optimize return on equity for our shareholders, we acquired Aktiv through a 

cash and debt transaction made possible by our rock-solid balance sheet and significant debt capacity. 

We have worked tirelessly at integrating the Aktiv business 
since we announced the acquisition in February 2014. At 
this writing, most of the structural integration is completed.  
Still ahead is the sharing and adoption of best practices 
and strategy optimization resulting from our combined 
knowledge base in North America and Europe. I believe 
this part of the process holds substantial opportunity for  
us to drive future productivity gains across our businesses 
and geographies. 

At year end, our Net Finance Receivable balance for PRA 
Group exceeded $2 billion, and our ERC was over $4.3  
billion, both all-time highs for the company. This significant 
stockpile of future cash, revenue and earnings positions us 
well for 2015 and beyond. We will endeavor to convert the 
strong buying potential that exists in both North America 
and Europe into continued growth in ERC. 

Most geographic markets that we serve continue to be 
highly competitive, particularly in the U.S. and the UK. The 
U.S. market has consolidated significantly due to a number 
of key factors, including more stringent regulatory require-
ments, a general decline in new bankruptcy filings and 
charge-off rates, and the absence from the sale market of  
several of the country’s largest consumer lenders. 

The effect has been particularly evident in our U.S.  
bankruptcy business, where we saw 2014 buying drop to 
$152 million from $243 million in 2013 and $263 million in 
2012. Although our inventory of bankruptcy pools and ERC 
remains substantial, we anticipate that it will begin declining 
markedly during 2015 if our U.S. bankruptcy buying does 
not increase substantially. Bankruptcy filings typically run in 
cycles in the U.S., and we feel as though we are nearing a 

trough in the filing rate. We remain optimistic about the 
market over the long run and believe we can continue  
to run a very profitable business through both peak and 
trough cycles. Our ability to generate investment as well  
as cash, revenue and income will fluctuate however, as  
the available market size expands and contracts. 

Core U.S. buying turned in a very strong year, despite the 
trends I mentioned previously. Contrary to the bankruptcy 
market, we have witnessed a material decline in the number 
of our U.S. core competitors. Core sale volume has been 
relatively steady, even with some large sellers currently  
out of the market. Between competitor consolidation  
and increasing market share, we feel that an eventual 
re-entrance of these sidelined sellers could have a sub-
stantial positive impact on the amount of investment we 
are able to make. We hope to see most or all participants 
back in the market selling at some point during 2015. 

Geographic diversification in Europe creates a varied pic-
ture of competition on a market-by-market basis. Although 
we face solid competition in all markets, the degrees of 
sophistication, underwriting and operating competency, 
and discipline vary between competitors. In many markets 
we face experienced competitors with a long-term focus;  
however, in some cases we are up against competitors 
who we feel are more intent on building their inventory  
of accounts than concerned about sustaining profitability.  
In other cases, we face competitors with less market 
 experience whose uninformed underwriting leads them  
to overaggressive pricing. As we know from experience, 
time will separate the winners and losers, and as a result  
we anticipate consolidation of debt buyers across Europe, 
but particularly in the UK. 

2

During the year, we focused considerable resources on 
improving what I have always considered to be the most 
com pliant collection operation in the industry. We are 
focused not just on complying with all of the evolving fed-
eral, state, and local laws, but also with a variety of new 
regulatory guidance. Managing to the complicated super-
set of laws and rules requires sophisticated compliance 
capabilities which are now table stakes in our industry. 
Many who have been unable to keep up with these stan-
dards have folded and left the business. Others struggle to 
adapt old business models that do not fit well with the new 
regulatory realities. And still others, quite frankly, need to 
leave the business as they have neither the capability nor 
intent to evolve into the kind of industry participant that is 
required. By maintaining the highest standards of compli-
ance, PRA Group ensures not just our continued ability to 
collect from consumers, but also our ability to purchase 
from major consumer lenders. 

Shaped by our compliance backdrop, our ultimate goal is 
to focus on the overall customer experience, ensuring that 
we always listen to our customers’ needs, giving them 
every opportunity to resolve their debt in a flexible, friendly, 
and positive manner. In many cases, our compliance provides 
consumer benefit well beyond the standard that is legally 
required of us. For instance, we have never charged a  
customer a Non-sufficient Funds (NSF) fee or any kind of 
payment “convenience fee.” PRA has never viewed debt 
sales as a part of our business model. In the U.S., we do 
not today, and have not resold any debt that we have  
purchased, though prior to 2002 PRA sold an incidental 
amount of portfolio primarily to manage risk of a single 
large purchase. As the final owner of a consumer’s 
charged-off accounts, we foster a consistent, long-term 
relationship in which we work with a customer in a patient 
way to solve their delinquency problem, rather than sub-
jecting them to a spin of collection agencies that restart a 
relationship with each pass. We do not charge interest on 
U.S. accounts, except in rare cases in which a court mandates 
an interest award in a legal case. This helps give light at 
the end of the tunnel to consumers and permits them an 
opportunity to focus on paying down a fixed sum over time. 
We honestly believe that PRA is the best solution for a 
consumer with delinquent debt: a professional, consistent, 
flexible partner with which to resolve an outstanding bal-
ance in accordance with  consumer ability to repay. 

As I look forward into 2015 and the future I am extremely 
pleased with where we are. We are financially strong, have 
a global footprint in both core and insolvency (bankruptcy) 
markets, maintain strong relationships with our sellers, and 
have what I believe to be the best compliance program in 
the industry. We are staffed with the highest-caliber team  
in the industry, both in North America and Europe. We will 
continue to press our competitive advantages of access  
to low-cost capital, superior data and analytics, and highly 
efficient operations. I anticipate we will enter additional 
geographic markets as we see either portfolio or platform 
opportunities that we deem exciting. And we will continue 
to execute for our shareholders as we focus on being wise 
stewards of your capital.

Steve Fredrickson
Chairman, President and  
Chief Executive Officer

April 2015

3

People

Our people form a connected chain of skills and 
responsibilities, from properly analyzing data  
to forging mutual trust with clients to creating 
respectful relationships with customers. The goal,  
as always, is to grow value for our shareholders.

3,880  
employees

based in 10 countries in  
North America and Europe.

Compliance
The success of our business is ultimately dependent on our  
ability to comply with laws and regulations in an evolving and 
increasingly complex environment. Our capacity to proactively 
interpret compliance obligations and intelligently and seamlessly 
adjust policies, processes and procedures in response is integral 
to remaining a global leader in the purchase and collection of 
defaulted receivables. Because these capabilities are vital to 
our success, we took additional steps to enhance our com-
pliance infrastructure. In that regard, PRA created a Global 
Compliance function headed by a Chief Compliance Officer 
who reports directly to the CEO and board of directors. Our 
goal with this alignment is to ensure consistent application of 
compliance risk management policies, practices, and processes. 
That said, we know local compliance presence is critical and 
accordingly invested in compliance personnel globally. We also 
adopted a compliance management system designed to pro-
actively identify regulatory requirements, signal emerging risks 
and facilitate testing of key compliance controls.

Operational Excellence
For all of our financial expertise, we are still, first and foremost, 
a people-focused company. PRA remains committed to hiring 
the best talent from around the world and, once they are on 
board, providing them the training, environment and motivation 
to excel. We ended 2014 with approximately 3,900 employees 
based in 10 countries in North America and Europe. In 2014, 
we used our acquisitions as an opportunity to reevaluate and 
upgrade performance across the board. We began implementa-
tion of a global HRIS system, creating a single  system of 
record for all employee and payroll data that will  provide useful 
information about our population, streamline processes and 
integrate systems. 

4

Pictured above: examples of our European operations in  
Bromley Kent, England; Oslo, Norway and Duisburg, Germany.

PRA Group FTE by Region

United States
United Kingdom 
Canada

Central Europe
Northern Europe
Southern Europe

82%

10%

3%
2%
2%
1%

In addition, we deployed engagement surveys to every PRA 
employee around the globe to glean insights into their percep-
tions of the organization, with a goal of maintaining strong 
engagement. We also rebranded Aktiv Kapital into PRA Group 
Europe and combined the two management teams into one.

Data & Analytics

48 million accounts

purchased globally over the past 20 years.

Our operational excellence extends to 10 countries. 
Pictured above: Kilmarnock, Scotland; Madrid, 
Spain and Dallas, Texas.

Finding meaningful relationships between consumer characteristics and behavior helps 

pinpoint optimal debt pricing and projected rate of return. Our highly detailed analytics, 

based on 20 years of proprietary data, gives PRA Group a sustainable advantage.

Underwriting Superiority and Proprietary Valuation  
and Scoring Models
Creating an unassailable advantage over our competitors is  
vital, and the accumulation and intelligent use of data over the 
past 20 years has been key to PRA achieving that goal. Post-
acquisition and insistent on maintaining that game-changing 
advantage, we focused on integrating best practices from the U.S., 
Canada and Europe. More specifically, our task has been to apply 
in international markets what we’ve learned in the U.S. about how 
to approach operational analytics and scoring. Our knowledge in 
this area has evolved over the past 20 years as we’ve acquired  
a trove of data internationally, gleaned from a combination of the  
48 million accounts PRA has purchased and the results of our 
 collection efforts. The analysis and strategy that results from this 
information, as applied by our talented analysts, model developers 
and mathematicians, allows us to buy at the right price, collect 
efficiently and thus create value for clients and shareholders.

In the U.S., our core scoring models help us distinguish between 
the accounts that are most and least likely to yield payment. 
Because the vast majority of our accounts were purchased directly 
from the issuer, our data set provides results that are more predic-
tive, avoiding inaccuracy borne from a previous buyer’s handling. 

Our modeling results point us toward the accounts with the  
greatest collection potential, thus raising collections and controlling 
costs. We also avoid bothering customers who simply cannot pay. 
Our strategy decisions, from those that determine our call strategies 
to the number and timing of letters we send, are based upon ROI 
calculations that leverage our data to render accurate projections. 
And, our daily process of rescoring accounts enables us to react 
quickly to a customer’s changing circumstances.

Our large U.S. database also allows us to price core and insolvency 
portfolios accurately in the U.S., helping us avoid both opportunity 
cost from underpricing and financial risk from overpricing. By 
offering the most competitive pricing, our clients ultimately win  
by receiving the highest possible net present value for their sold 
accounts, and we win by giving ourselves the chance to capture 
even greater market share. 

Clearly, there are major incentives to collaborating and sharing 
best practices. PRA’s use of data and analytics is part of our culture 
and has been a key to our success. Today, having acquired 3.4 
million more accounts in 2014 in the U.S. alone, the opportunity to 
exploit this advantage is in front of us, and our goal is to seize it.

5

Results

North America

Our goals in North America remain the same: to provide value to our clients, offer a positive 

experience to our customers, and continue to be one of the largest purchasers of defaulted 

receivables.

In 2014, PRA Group was successful in investing $560 million 

in core and insolvency portfolios in North America. We 

increased our Estimated Remaining Collections 8% to $2.87 

billion and increased cash collections $85 million, or 8%, to 

$1.2 billion for the year. With the acquisition of Aktiv Kapital 

we increased our presence in Canada, expanding PRA’s 

market for investment in North America. The evolving regula-

tory environment in the United States has ultimately caused 

a consolidation in buyers and provided significant barriers to 

entry which we believe will likely be irreversible. By staying 

up to date with compliance practices and offering a positive 

customer experience, PRA Group remains an industry leader 

and is positioned well for the future. We stand ready to take 

our fair share of the market when supply returns to historical 

norms. Our goals in North America remain the same: to pro-

vide value to our clients, offer a positive experience to our 

customers, and continue to be one of the largest purchasers 

of defaulted receivables.

PRA Group North America Management I Left to Right: Tara Privette, Senior 
Vice President, Core Operations; Steve Roberts, President, Business and 
Government Services; Chris Graves, Executive Vice President, Core Acquisitions; 
Neal Stern, Executive Vice President, Operations; and seated Michael Petit, 
President, Insolvency Investment Services

Business and Government Services

PRA Group continued to improve performance across our fee-for-service businesses in 2014, and their operating 

efficiencies and client base expansion have created a diversified contributor to our operating profit. To date, our 

Government Services tax administration has processed over $10 billion in taxes while discovering and recover-

ing more than $12.4 billion in municipal taxes for 950 governmental clients nationwide. PRA Location Services 

is the only vertically integrated provider of skip tracing, License Plate Recognition technology and transportation 

services in the automotive recovery industry. As auto debt levels and delinquency rates continue to rise, PLS is 

a valuable resource to help auto lenders and insurance companies recover missing collateral. Claims Compensation 

Bureau, which pioneered the monitoring and filing of class action claims nearly 20 years ago, continues to deliver 

proven, successful and comprehensive claims filing services to thousands of securities and antitrust clients.

6

Results

Europe

Key acquisitions in Europe and the United Kingdom drove historic growth for PRA Group. 

The future looks bright as we leverage our experience across all markets.

We entered 13 new markets from Scandinavia to Southern 

Europe, and the integration has been done with minimal  

disruption to the business. Our larger-scale call-center  

operations in the United Kingdom and Spain have benefited 

from leveraging PRA’s U.S. experience in operational analytics 

and call-center management. The acquisition has also provided 

us with a platform from which to grow and expand in Europe. 

During 2014 we opened an office in Italy and entered Poland 

through an investment to purchase and collect on portfolios. 

We also acquired Pamplona Capital Management’s Individual 

Voluntary Arrangements Master Servicing Platform in the 

United Kingdom, allowing us to grow Insolvency Investment 

Services internationally. In 2014, including the Aktiv Kapital 

portfolios, we invested $907 million and increased our 

Estimated Remaining Collections to $1.5 billion in Europe. 

We are very optimistic about the opportunity in Europe and 

will continue to devote time and investment in this market. 

The PRA management team in Europe has done an excel-

lent job, not only identifying oppor tunities, but also bringing 

them to fruition through building our brand and relationships 

with clients.

PRA Group Europe Management I Left to Right: Henning Dokset, CFO Europe; 
Martin Sjolund, Director Group Strategy & Corporate Development; Jan Husby, 
CIO Europe; Alexander Holzgreve, Managing Director Acquisitions Europe; Owen 
James, Managing Director, Acquisitions and Services, UK and Ireland; Geir Olsen,  
Chief Executive Officer, Europe; and seated Andrew Berardi, Managing Director UK, 
Insolvency Investment Services; and Tiku Patel, COO Europe

Portfolio Acquisitions
Portfolio Acquisitions
(in millions)
(in millions)

$1,433**
$1,433**

Estimated Remaining Collections 
Estimated Remaining Collections 
(in millions)
(in millions)

Europe
Europe
North America
North America

Europe
Europe
North America
North America

$657
$657

$542*
$542*

$367
$367

$408
$408

2010
2010

2011
2011

2012
2012

2013
2013

2014
2014

2010
2010

2011
2011

2012
2012

2013
2013

2014
2014

 * Includes the acquisition-date finance receivables portfolio that was acquired  

in connection with the Mackenzie Hall acquisition.

** Includes the acquisition-date finance receivables portfolio that was acquired in 
connection with the Aktiv acquisition; excludes Q4 2014 investment in Poland.

$5,000
$5,000

$4,000
$4,000

$3,000
$3,000

$2,000
$2,000

$1,000
$1,000

0
0

7

1500

1500

1200

1200

900

900

600

600

300

300

0

0

5000

5000

4000

4000

3000

3000

2000

2000

1000

1000

0

0

Results

Shareholder

We remain committed to making decisions that create the best value for our shareholders. 

Investing carefully, with a long-term view, is one of our operating principles and guides our 

strategy for the future. 

PRA Group has always been committed to growing shareholder 

In addition to reinvesting in the business, during the fourth 

value by reinvesting in the business, and 2014 was no excep-

quarter, our board of directors authorized a new $100 million 

tion. We are now a strategic partner to global banks, with our 

share repurchase program, another way for us to increase value  

reach covering significant geographic portions of the world.  

to our shareholders. During 2014 we repurchased 574,000 

Our expansion into 13 new markets allows us to deploy capital  

shares for $33.2 million, with additional repurchases occurring  

in many markets opportunistically where we believe we will  

in the first quarter of 2015. 

find the best return. In total, we invested $907 million in Europe 

and deployed another $560 million in North America during the 

year. These purchases increased our Estimated Remaining 

Collections by 64% to a total of $4.37 billion at year-end. 

Our 2014 acquisitions support our long-term strategy of geo-

graphic and product diversification. PRA’s growth continues to 

be aided by additional revenue streams from our government 

services, location services and class action claims businesses. 

Our investments have positioned us extremely well for  

the future. We now have a global footprint in which to invest, 

 multiple product lines, and additional sources of providing 

shareholder value.

Stockholders’ Equity
Stockholders’ Equity
Stockholders’ Equity
(in millions)
(in millions)
(in millions)

$902
$902
$902

$869
$869
$869

Return on Average Equity
Return on Average Equity
Return on Average Equity

Earnings Per Share  diluted
Earnings Per Share  diluted
Earnings Per Share  diluted

$3.45
$3.45
$3.45

$3.50
$3.50
$3.50

$708
$708
$708

18%
18%
18%

17%
17%
17%

$595
$595
$595

$491
$491
$491

22%
22%
22%

20%
20%
20%

19%
19%
19%

$2.46
$2.46
$2.46

$1.95
$1.95
$1.95

$1.45
$1.45
$1.45

2010 2011 2012 2013
2010 2011 2012 2013
2010 2011 2012 2013

2014
2014
2014

2010 2011 2012 2013
2010 2011 2012 2013
2010 2011 2012 2013

2014
2014
2014

2010 2011 2012 2013
2010 2011 2012 2013
2010 2011 2012 2013

2014
2014
2014

8

1000

1000

1000

800

800

800

600

600

600

400

400

400

200

200

200

0

0

0

25

25

25

20

20

20

15

15

15

10

10

10

5

5

5

0

0

0

3.5

3.5

3.5

3.0

3.0

3.0

2.5

2.5

2.5

2.0

2.0

2.0

1.5

1.5

1.5

1.0

1.0

1.0

0.5

0.5

0.5

0.0

0.0

0.0

Corporate Leadership

Corporate Leadership

Judith Scott

Executive Vice President, 

General Counsel and Secretary

Laura White

Chief Compliance Officer

Kevin Stevenson

Executive Vice President, Chief 

Financial and Administrative Officer, 

Treasurer and Assistant Secretary

Steve Fredrickson

 Chairman, President and 

Chief Executive Officer

Steve Fredrickson
 Chairman, President and 
Chief Executive Officer

Kevin Stevenson
Executive Vice President, Chief 
Financial and Administrative Officer, 
Treasurer and Assistant Secretary

Laura White
Chief Compliance Officer

Judith Scott
Executive Vice President, 
General Counsel and Secretary

Nancy Porter

Vice President, 

Corporate Communications

Michelle Link

Senior Vice President, 

Human Resources

Kent McCammon

Executive Vice President, 

Strategy and Business Development

Kent McCammon
Executive Vice President, 
Strategy and Business Development

Michelle Link
Senior Vice President, 
Human Resources

Nancy Porter
Vice President, 
Corporate Communications

Board of Directors

Board of Directors

Penelope Kyle

Director

John Fain

Director

David Roberts

Lead Director

Steve Fredrickson

Chairman, President and 

Chief Executive Officer

Steve Fredrickson
Chairman, President and 
Chief Executive Officer

David Roberts
Lead Director

John Fain
Director

Penelope Kyle
Director

James Voss

Director

Scott Tabakin

Director

James A. Nussle

Director

James A. Nussle
Director

Scott Tabakin
Director

James Voss
Director

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2014 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the transition period from                  to                 

Commission File Number: 000-50058

PRA Group, Inc.

(Exact name of registrant as specified in its charter)

Delaware

(State or other jurisdiction of

incorporation or organization)

120 Corporate Boulevard, Norfolk, Virginia
(Address of principal executive offices)

75-3078675

(I.R.S. Employer

Identification No.)

23502
(Zip Code)

Registrant’s telephone number, including area code: (888) 772-7326

Securities registered pursuant to Section 12(b) of the Act:

Common Stock, $0.01 par value per share
(Title of Class)

NASDAQ Global Select Market
(Name of Exchange on which registered)

Securities registered pursuant to Section 12(g) of the Act: 
None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

YES   

     NO   

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15 (d) of the Act.     

YES   

     NO   

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 

Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days.     YES   

     NO   

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, 

every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 
months (or for such shorter period that the registrant was required to submit and post such files).     YES   

     NO   

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, 
and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by 
reference in Part III of this Form 10-K or any amendment to this Form 10-K.   

 
 
 
 
 
 
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a 
smaller reporting company. See the definitions of “large accelerated filer”, “accelerated filer” and “smaller reporting company” 
in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Non-accelerated filer

Accelerated filer

Smaller reporting company

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
YES   

     NO   

The aggregate market value of the common stock held by non-affiliates of the registrant as of June 30, 2014 was 

$2,941,327,057 based on the $59.53 closing price as reported on the NASDAQ Global Select Market.

The number of shares of the registrant’s Common Stock outstanding as of February 23, 2015 was 48,476,038.

Documents incorporated by reference: Portions of the registrant’s definitive Proxy Statement for our 2015 Annual 

Meeting of Shareholders are incorporated by reference into Part III of this Form 10-K.

 
Part I
Item 1.

Item 1A.

Item 1B.

Item 2.

Item 3.

Item 4.

Part II
Item 5.

Item 6.

Item 7.

Item 7A.

Item 8.

Item 9.

Item 9A.

Item 9B.

Part III
Item 10.

Item 11.

Table of Contents

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosure

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases 
of Equity Securities

Selected Financial Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Quantitative and Qualitative Disclosures about Market Risk

Financial Statements and Supplementary Data

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets

Consolidated Income Statements

Consolidated Statements of Comprehensive Income

Consolidated Statements of Changes in Stockholders’ Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

1 – Summary of Significant Accounting Policies

2 – Finance Receivables, net

3 – Investments

4 – Operating Leases

5 – Goodwill and Intangibles Assets, net

6 – Borrowings

7 – Property and Equipment, net

8 – Fair Value Measurements and Disclosures

9 – Share-Based Compensation

10 – Earnings Per Share

11 – Business Acquisitions

12 – Derivatives

13 – Stockholders Equity

14 – Income Taxes

15 – Commitments and Contingencies

16 – Retirement Plans

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Directors, Executive Officers and Corporate Governance

Executive Compensation

2

5

18

32

32

32

32

33

35

37

61

62

63

64

65

66

67

68

69

74

76

77

77

79

82

83

85

87

87

89

89

90

92

94

95

95

97

97

97

Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accountant Fees and Services

Exhibits and Financial Statement Schedules

Item 12.

Item 13.

Item 14.

Part IV
Item 15.

Signatures

97

97

97

98

101

3

Cautionary Statements Pursuant to Safe Harbor Provisions of the Private Securities Litigation Reform Act of 1995:

This report contains forward-looking statements within the meaning of the federal securities laws. These forward-looking 
statements involve risks, uncertainties and assumptions that, if they never materialize or prove incorrect, could cause our results 
to differ materially from those expressed or implied by such forward-looking statements. All statements, other than statements of 
historical fact, are forward-looking statements, including statements regarding overall trends, gross margin trends, operating cost 
trends, liquidity and capital needs and other statements of expectations, beliefs, future plans and strategies, anticipated events or 
trends, and similar expressions concerning matters that are not historical facts. The risks, uncertainties and assumptions referred 
to above may include the following:

• 

• 
• 
• 
• 

• 
• 
• 

• 

• 
• 
• 

• 

• 
• 

• 

• 

• 
• 
• 

• 

• 
• 
• 
• 

• 

• 
• 
• 
• 

a prolonged economic recovery or a deterioration in the economic or inflationary environment in North America or 
Europe, including the interest rate environment;
changes in the credit or capital markets, which affect our ability to borrow money or raise capital;
our ability to purchase defaulted consumer receivables at appropriate prices;
our ability to replace our defaulted consumer receivables with additional receivables portfolios;
our ability to obtain accurate and authentic account documents relating to accounts that we acquire and the possibility 
that documents that we provide could contain errors;
our ability to collect sufficient amounts on our defaulted consumer receivables;
our ability to successfully acquire receivables of new asset types;
changes in, or interpretations of, bankruptcy or collection laws that could negatively affect our business, including by 
causing an increase in certain types of bankruptcy filings involving liquidations, which may cause our collections to 
decrease;
changes in, or interpretations of, state or federal laws or the administrative practices of various bankruptcy courts, which 
may impact our ability to collect on our defaulted receivables;
our ability to collect and enforce our finance receivables may be limited under federal and state laws;
our ability to employ and retain qualified employees, especially collection personnel, and our senior management team;
our ability to comply with existing and new regulations of the collection industry, the failure of which could result in 
penalties, fines, litigation, damage to our reputation, or the suspension or termination of or required modification to our 
ability to conduct our business;
our ability to adjust to debt collection and debt-buying regulations that may be promulgated by the Consumer Financial 
Protection Bureau ("CFPB") and the regulatory and enforcement activities of the CFPB, including an ongoing CFPB 
inquiry;
our ability to satisfy the restrictive covenants in our debt agreements;
changes in governmental laws and regulations or the manner in which they are interpreted or applied which could increase 
our costs and liabilities or impact our operations;
investigations or enforcement actions by governmental authorities, which could result in changes to our business practices; 
negatively impact our portfolio purchasing volume; make collection of account balances more difficult or expose us to 
the risk of fines, penalties, restitution payments, and litigation;
changes in interest or exchange rates, which could reduce our net income, and the possibility that future hedging strategies 
may not be successful, which could adversely affect our results of operations and financial condition, as could our failure 
to comply with hedge accounting principles and interpretations;
our ability to obtain adequate insurance coverage at reasonable prices;
our ability to manage growth successfully or to integrate our growth strategy;
the possibility that we could incur business to technology disruptions or cyber incidents or not adapt to technological 
advances;
our ability to manage risks associated with our international operations, which risks have increased as a result of the 
Aktiv Kapital AS ("Aktiv") acquisition;
our ability to integrate the Aktiv business;
our ability to recognize the anticipated synergies and benefits of the Aktiv acquisition;
changes in tax laws regarding earnings of our subsidiaries located outside of the United States;
the possibility that compliance with foreign and U.S. laws and regulations that apply to our international operations could 
increase our cost of doing business in international jurisdictions;
net capital requirements pursuant to the European Union Capital Requirements Directive (the "CRD IV"), which could 
impede the business operations of our subsidiaries;
the incurrence of significant transaction, integration, and restructuring costs in connection with the Aktiv acquisition;
our exposure to additional tax liabilities as a result of the Aktiv acquisition; 
the possibility that we could incur goodwill or other intangible asset impairment charges;
our ability to retain existing clients and obtain new clients for our fee-for-service businesses;

4

• 

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

• 

• 

our work force could become unionized in the future, which could adversely affect the stability of our production and 
increase our costs;
our ability to maintain, renegotiate or replace our credit facility;
the possibility that the accounting for convertible debt securities could have an adverse effect on our financial results;
the possibility that conversion of the convertible senior notes could affect the price of our common stock;
our ability to raise the funds necessary to repurchase the convertible senior notes or to settle conversions in cash;
the imposition of additional taxes on us;
the possibility that we could incur significant allowance charges on our finance receivables;
our loss contingency accruals may not be adequate to cover actual losses;
class action suits and other litigation could divert our management’s attention and increase our expenses;
the degree, nature, and resources of our competition;
the possibility that new business acquisitions prove unsuccessful or strain or divert our resources;
the possibility that we or our industry could experience negative publicity or reputational attacks;
the possibility that a sudden collapse of one of the financial institutions in which we are depositors could negatively affect 
our financial results;
efforts to establish and maintain effective internal controls, procedures, and disclosure controls related to Aktiv, which 
could require significant resources and divert management attention; and
the risk factors listed from time to time in our filings with the Securities and Exchange Commission (the “SEC”).

You should assume that the information appearing in this annual report is accurate only as of the date it was issued. Our 

business, financial condition, results of operations and prospects may have changed since that date.

For a discussion of the risks, uncertainties and assumptions that could affect our future events, developments or results, you 
should carefully review the “Risk Factors” section beginning on page 18, as well as the “Management’s Discussion and Analysis 
of Financial Condition and Results of Operations” section beginning on page 37 and the “Business” section beginning on page 5.

Our forward-looking statements could be wrong in light of these and other risks, uncertainties and assumptions. The future 
events, developments or results described in this report could turn out to be materially different. Except as required by law, we 
assume no obligation to publicly update or revise our forward-looking statements after the date of this report and you should not 
expect us to do so.

Investors should also be aware that while we do, from time to time, communicate with securities analysts and others, we do 
not, by policy, selectively disclose to them any material nonpublic information or other confidential commercial information. 
Accordingly, stockholders should not assume that we agree with any statement or report issued by any analyst regardless of the 
content of the statement or report. We do not, by policy, confirm forecasts or projections issued by others. Thus, to the extent that 
reports issued by securities analysts contain any projections, forecasts or opinions, such reports are not our responsibility.

Item 1.

Business.

General

PART I

Our international business focuses upon the acquisition, collection, and processing of both unpaid and normal-course accounts 
receivable originally owed to credit grantors, governments, retailers and others. Our primary business is the purchase, collection 
and management of portfolios of defaulted consumer receivables. The accounts we acquire are the unpaid obligations of individuals 
owed to credit grantors, which primarily include banks, and other types of consumer, retail, and auto finance companies. We also 
provide fee-based services, including contingent collections of defaulted finance receivables in Europe, vehicle location, skip 
tracing and collateral recovery services for auto lenders, governments and law enforcement via PRA Location Services, LLC 
(“PLS”), revenue administration, audit and debt discovery/recovery services for local government entities through PRA Government 
Services,  LLC  and  MuniServices,  LLC  (collectively  “PGS”)  and  class  action  claims  recovery  services  and  related  payment 
processing via Claims Compensation Bureau, LLC (“CCB”).  We have one reportable segment, accounts receivable management, 
based on similarities among the operating units including the nature of the products and services, the nature of the production 
processes, the types or classes of customers for our products and services, the methods used to distribute our products and services, 
and the nature of the regulatory environment.

The scale and scope of our international business expanded substantially during 2014.  On July 1, 2014 we acquired Pamplona 
Capital Management's (“PCM”) Individual Voluntary Arrangements (“IVA”) Master Servicing Platform and other operating assets 
in the United Kingdom, which expanded our ability to offer comprehensive debt-buying solutions to global clients across a variety 
of their defaulted customer accounts.

5

On July 16, 2014 we completed the purchase of all of the outstanding equity of Aktiv, a Norway-based leader in acquiring 
and servicing non-performing consumer debt throughout Europe and Canada.  This acquisition provided us with immediate revenue 
growth from the substantial portfolio of assets acquired from Aktiv, access to sellers of defaulted receivables in several new markets 
beyond the United States, Canada, and the United Kingdom, and a platform for growing investment in, and servicing of, defaulted 
receivables debt across Europe.  The Aktiv acquisition allowed us to become one of the world's largest acquirers of defaulted 
receivables from banks and other creditors, with more than $4.6 billion in consolidated estimated remaining collections from 
customers at that time.  Since the acquisition of Aktiv and PCM, we have invested over $171 million in European and Canadian 
portfolios.

We refer to Aktiv's European operations, together with PCM and PRA UK, as PRA Europe.

We believe that the strengths of our business are our sophisticated approach to portfolio pricing, segmentation and servicing, 
our emphasis on developing and retaining our collection personnel, our sophisticated processing systems and procedures, our 
relationships with many of the largest consumer lenders in the United States, and our extensive compliance systems and culture.

Our Core business specializes in receivables that have been charged-off by the credit grantor.  Because the credit grantor 
and/or other debt servicing companies have unsuccessfully attempted to fully collect these receivables, we are able to purchase 
them at a substantial discount to their face value.  The success of our business depends on our ability to purchase portfolios of 
defaulted consumer receivables at appropriate valuations and to collect on those receivables in a compliant, effective and efficient 
manner.

Our Insolvency (formerly known as Bankruptcy) business consists primarily of purchasing accounts that are involved in a 
Chapter  13  bankruptcy  proceeding  from  credit  grantors  based  in  the  United  States.   This  business  has  developed  into  a  very 
meaningful part of our overall debt-buying business since we began making investments of this type in 2004.  During 2014, the 
geographic footprint of the Insolvency business expanded as we entered 1) the Canadian market with the purchase of a portfolio 
of Insolvency accounts, and 2) the European market with the aforementioned acquisition of PCM's Master Servicing Platform.

We have achieved strong financial results since inception.  For example, over the past ten years, our cash collections increased 
from $153.4 million in 2004 to $1.38 billion in 2014, representing a compound annual growth rate of 24.6%. Total revenue has 
grown from $113.4 million in 2004 to $881.0 million in 2014, representing a compound annual growth rate of 22.8%. Similarly, 
net income has grown from $27.5 million in 2004 to net income attributable to PRA Group, Inc. (“PRA”) of $176.5 million in 
2014, representing a compound annual growth rate of 20.4%.

We were initially formed as Portfolio Recovery Associates, L.L.C., a Delaware limited liability company, on March 20, 
1996. In connection with our 2002 initial public offering (our “IPO”), all of the membership units of Portfolio Recovery Associates, 
L.L.C. were exchanged, simultaneously with the effectiveness of our registration statement, for a single class of Portfolio Recovery 
Associates, Inc. common stock, and a new Delaware corporation formed on August 7, 2002.  Accordingly, the members of Portfolio 
Recovery Associates, L.L.C. became the common stockholders of Portfolio Recovery Associates, Inc., which became the parent 
company of Portfolio Recovery Associates, L.L.C. and its subsidiaries.  On October 23, 2014, following the acquisition of Aktiv, 
we changed our name to PRA Group, Inc.

Frequently Used Terms

We use the following terminology throughout this document:

• 

• 
• 
• 
• 
• 

• 

• 
• 
• 

“Allowance charges” refers to a reduction in income recognized on finance receivables on pools of finance receivables whose 
cash collection estimates were below expectations or are projected to be below expectations.
“Amortization rate” refers to cash collections applied to principal on finance receivables as a percentage of total cash collections.
“Buybacks” refers to purchase price refunded by the seller due to the return of ineligible accounts.
“Cash collections” refers to collections on our owned finance receivables portfolios.
“Cash receipts” refers to collections on our owned finance receivables portfolios plus fee income.
“Core” accounts or portfolios refer to accounts or portfolios that are defaulted receivables and are not in an insolvent status 
upon purchase. These accounts are aggregated separately from insolvency accounts.
“Estimated remaining collections” or "ERC" refers to the sum of all future projected cash collections on our owned finance 
receivables portfolios.
“Fee income” refers to revenues generated from our fee-for-service businesses.
“Income recognized on finance receivables” refers to income derived from our owned finance receivables portfolios.
“Income recognized on finance receivables, net” refers to income derived from our owned finance receivables portfolios and 
is shown net of allowance charges/reversals.

6

• 

• 

• 
• 

• 

• 

“Insolvency” accounts or portfolios refer to accounts or portfolios of receivables that are in an insolvent status when we purchase 
them and as such are purchased as a pool of insolvent accounts.  These include Individual Voluntary Arrangements ("IVA's"), 
Trust Deeds in the U.K., Consumer Proposals in Canada and bankruptcy accounts in the U.S., Canada and the U.K.
“Net finance receivable balance” is recorded on our balance sheet and refers to the purchase price less principal amortization 
and net allowance charges/reversals.
“Principal amortization” refers to cash collections applied to principal on finance receivables.
“Purchase price” refers to the cash paid to a seller to acquire defaulted finance receivables, plus certain capitalized costs, less 
buybacks.
“Purchase price multiple” refers to the total estimated collections on owned finance receivables portfolios divided by purchase 
price.
“Total estimated collections” refers to actual cash collections, including cash sales, plus estimated remaining collections on 
our finance receivables portfolios.

All references in this report on Form 10-K to the "PRA Group," "our," "we," "us," the "Company" or similar terms are to 

PRA Group, Inc. and its subsidiaries (formerly known as Portfolio Recovery Associates, Inc.).

Available Information

We maintain an Internet website at the following address: www.pragroup.com.

We make available on or through our website certain reports that we file with or furnish to the SEC in accordance with the 
Securities Exchange Act of 1934. These include our annual reports on Form 10-K, our quarterly reports on Form 10-Q, our current 
reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities 
Exchange Act of 1934, as amended. We make this information available on our website free of charge as soon as reasonably 
practicable after we electronically file the information with or furnish it to the SEC. The information that is filed with the SEC 
may be read or copied at the SEC’s Public Reference Room at 100 F Street, NE, Washington, DC 20549. In addition, information 
on the operation of the Public Reference Room may be obtained by calling the SEC at 1-800-SEC-0330. The SEC maintains an 
Internet site that contains reports, proxy and information statements and other information regarding issuers that file electronically 
with the SEC at: www.sec.gov.

Reports filed with or furnished to the SEC are also available free of charge upon request by contacting our corporate office 

at:

PRA Group, Inc.
Attn: Corporate Communications
120 Corporate Boulevard, Suite 100
Norfolk, Virginia 23502

Competitive Strengths

We Offer a Compelling Alternative to Global Debt Owners and Domestic Governmental Entities

We offer global debt owners the ability to realize immediate value for their charged-off receivables, through either one-time 
spot purchase contracts or forward flow contracts that arrange for regular purchases from the debt owner. Our transactional flexibility 
helps us to meet the needs of global debt owners, leverages our access to capital, and provides us with the opportunity to create 
consistent and enduring supply relationships. Through our government services business and our European business, we have the 
ability to service receivables in various ways including collecting on a contingent fee basis. For our government services business, 
this also includes such services as processing tax payments on behalf of the client and extends to more complicated tax audit and 
discovery work, as well as additional services that fill the needs of our clients.

Disciplined and Proprietary Underwriting Process

One of the key components of our growth has been our ability to price portfolio acquisitions at levels that have generated 
profitable returns on investment. Since inception, we have been able to consistently collect more than our purchase price and costs 
over the collection life cycle of the finance receivables portfolios we have acquired. In doing so, we have generated increasing 
profits and operational cash flow from these portfolio acquisitions, without relying on the resale of portfolios to achieve these 
results. In the United States, we have not resold any of our purchased portfolios since 2002 and sold a minimal number of accounts 
prior to this time frame.

By not using sales as a source of cash and rather holding and collecting the accounts we purchase over the long term, we 
create static pool history that we believe is unique among our peers. Our portfolio underwriting process utilizes collection results, 

7

customer  data,  and  account  attributes  to  effectively  value  portfolios.    Our  modeling  capabilities  continuously  evolve  as  we 
incorporate new data and develop, test, and adopt new analytical tools that help us improve our underwriting accuracy.

The Core portfolio underwriting process includes both quantitative analytical modeling and qualitative judgment-based 
analysis that considers the effects of the origination, servicing, and collection history of the portfolios we price.  With the addition 
of data from the Aktiv acquisition, we now have similar capabilities in our European markets.  We believe the combination of our 
deep sample of purchase data, our sophisticated analytical modeling, and the underwriting judgment gained from underwriting 
thousands of portfolios affords us a significant competitive advantage.

Ability to Hire, Develop and Retain Collection Staff

We place considerable focus on our ability to hire, motivate and retain effective employees throughout the organization, 
especially our collection staff.  We offer our employees competitive wages with the opportunity to receive incentive compensation 
where appropriate by position and regulations as driven by geographic location, based on performance while maintaining a focus 
on compliance.  For collection staff, compliance failures may cause them to lose incentive pay that they would have otherwise 
earned; those payments may be distributed to other collection staff with outstanding compliance records.  In all positions across 
the organization, compliance is taken into consideration in an employee’s annual review.  In addition, we offer an attractive benefits 
package, a comfortable working environment and are committed to an environment that promotes diversity and inclusion.

As of December 31, 2014, we employed approximately 3,900 persons on a full-time basis worldwide.  We believe that our 

relations with our employees are positive.

Established Systems and Infrastructure

We have devoted significant effort to developing our systems, including statistical models, databases and reporting 
packages, to optimize our portfolio purchases and collection efforts. In addition, we believe that our technology infrastructure is 
flexible, secure, reliable and redundant, to protect the privacy of our sensitive data and to mitigate exposure to systems failure 
or unauthorized access.

We have developed financial models and systems for pricing portfolio acquisitions, managing the collections process and 
monitoring operating results. We regularly prepare a static pool report for each of our portfolios, populating actual results back 
into our acquisition models to enhance their accuracy. We monitor collection results continuously, seeking to identify and resolve 
negative trends promptly. In addition, we do not generally sell our purchased finance receivables.  Instead, we work them over the 
long-term, enhancing our knowledge of a portfolio’s performance.  The combination of hardware, software and proprietary modeling 
and systems has been developed by our management team through years of experience in this industry and we believe provides 
us with an important competitive advantage from the acquisition process all the way through collection and payment operations.

Our systems and infrastructure also enhance our compliance activities.  We employ a staff of Quality Control and Compliance 
employees whose role it is to monitor calls and observe collection system entries as well as monitor and test our daily activities.  
To enhance this process, where permissible, we employ sophisticated call and work action recording systems which allow us to 
better monitor compliance and quality of our customer contacts.

Strong Relationships with Major Credit Grantors

We have done business with most of the largest consumer lenders in the United States and in Europe.  We maintain an active 
marketing effort and our senior management team is in contact on a regular basis with existing and potential sellers of defaulted 
receivables.  In  addition,  we  protect  our  reputation  as  a  reliable  and  compliant  purchaser  of  defaulted  receivables  portfolios.  
Management views our reputation as compliant collectors as an integral part of our value proposition for existing and potential 
sellers. Moreover, we consistently attempt to negotiate reasonable and mutually acceptable contract terms, resulting in a confident 
and expeditious closing process for both parties. We believe our strong relationships with major credit grantors provide us with 
access to quality opportunities for portfolio purchases.

Experienced Management Team

We have an experienced management team with considerable expertise in the accounts receivable management industry. 
Prior to our formation, our founders played key roles in the development and management of a receivables acquisition and divestiture 
operation of Household Recovery Services, a subsidiary of Household International.  As we have grown, the original management 
team has been expanded substantially to include a group of experienced, seasoned executives.  Following is a summary of our 
executive management team.

8

Name

Steve Fredrickson

Kevin Stevenson

Neal Stern

Chris Graves

Judith Scott

Kent McCammon

Michael Petit

Steve Roberts

Michelle Link

Laura White

Geir Olsen

Position
Chairman, President and Chief
Executive Officer
Executive Vice President, Chief
Financial and Administrative
Officer, Treasurer and Assistant
Secretary
Executive Vice President,
Operations
Executive Vice President, Core
Acquisitions
Executive Vice President,
General Counsel and Corporate
Secretary
Executive Vice President,
Strategy and Business
Development
President, Insolvency
Investment Services

President, Business and
Government Services
Senior Vice President, Human
Resources
Global Chief Compliance
Officer
Chief Executive Officer, PRA
Group Europe

Prior Experience
Household Recovery Services, Continental Illinois
National Bank and Trust Company
Household Recovery Services, Household Bank

Target Financial Services, US Bank, Transamerica

Capital One, Signet Bank, First Union

Commonwealth of Virginia, Virginia Housing
Development Authority

Trader Publishing Company, Atlantic Capital
Management, Inc., Scott and Stringfellow, Smith
Barney, Lehman Brothers, Shamrock Holdings, Inc.
Pacific Crest Securities, Caterpillar, Banc One
Capital Markets, Ford Motor Company, Jefferies
and Company, Continental Bank
ShopText, Interpublic Group, Otis, Carrier, Digitas,
United Technologies
Amerigroup, Corning, Cigna, Blue Cross Blue
Shield
Allianz, Federal Reserve Bank of Richmond,
Capital One
McKinsey & Company, Inc., Tandberg/Cisco, Aktiv
Kapital

PRA
Tenure
(Years)
18

Relevant
Industry
Experience
(Years)
30+

18

6

9

16

7

11

2

4

1

1

26+

23+

22+

30+

25+

25+

29+

17+

22

8

Portfolio Acquisitions

Our portfolio of finance receivables includes a diverse set of accounts that can be categorized by asset type, age and size of 
account, level of previous collection efforts and geography. To identify buying opportunities, we maintain an extensive marketing 
effort with our senior officers contacting known and prospective sellers of finance receivables. We have acquired receivables of 
Visa®, MasterCard®, private label and other credit cards, installment loans, lines of credit, insolvency accounts, deficiency balances 
of various types, legal judgments, and trade payables, all from a variety of receivable owners. These sellers include major banks, 
credit unions, consumer finance companies, telecommunication providers, retailers, utilities, auto finance companies, student loan 
companies, and other debt buyers. In addition, we make periodic visits to the operating sites of sellers of receivables and attend 
numerous industry events in an effort to develop account purchase opportunities. We also maintain active relationships with brokers 
of defaulted finance receivables.

Since our formation, we have purchased accounts from approximately 150 debt owners. We have acquired portfolios at 
various price levels, depending on the age of the portfolio, its geographic distribution, our historical experience with a certain asset 
type or credit grantor and similar factors. A typical defaulted finance receivables portfolio that we acquire ranges from $1 million 
to $150 million in face value and contains receivables from diverse geographic locations with average initial individual account 
balances of $400 to $7,000.

The age of a Core portfolio (the time since an account has been charged off) is an important factor in determining the value 
we place on the portfolio. Generally, there is an inverse relationship between the age of a Core portfolio and the price we can pay 
to purchase the portfolio. This relationship is due to the fact that older Core portfolio receivables typically liquidate at lower rates. 
The accounts receivables management industry places Core portfolio receivables into categories depending on the number of 
collection agencies that have previously attempted to collect on the receivables. Fresh accounts are typically past due 120 to 270 
days, charged-off by the credit grantor and are typically sold prior to the seller conducting any post-charge-off collection activity. 
These accounts typically sell for the highest purchase price. Primary accounts are charged-off, are typically 360 to 450 days past 
due, and have been previously placed with one contingent fee servicer and receive a lower purchase price. Secondary and tertiary 
accounts are charged-off, are typically more than 540 days past due, and have been placed with two or three contingent fee servicers 
and receive even lower purchase prices. We also occasionally purchase portfolios of charged-off accounts previously worked by 
four or more agencies and these are typically older and receive an even lower price. 

In addition, we purchase portfolios of accounts that are included in certain types of consumer insolvency proceedings.  Given 
our U.S. focus historically, these insolvency accounts are typically those filed under Chapter 13 of the U.S. Bankruptcy Code and 

9

have an associated payment plan that generally ranges from 3 to 5 years in duration. We purchase portfolios of insolvency accounts 
in both forward flow and spot transactions and, consequently, they can be at any age in the bankruptcy plan life cycle.  Non-U.S. 
Insolvency accounts may have some slight differences, but will generally operate similarly.

We also review the geographic distribution of accounts within a portfolio because we have found that state-specific laws 
and rules can have an effect on the collectability of accounts located there. In addition, economic factors and bankruptcy trends 
vary regionally and are factored into our purchase price equation.

Purchasing Process

We acquire portfolios from debt owners through auctions and negotiated sales.  In an auction process, the seller will assemble 
a portfolio of receivables and will seek purchase prices from specifically invited potential purchasers.  In a privately negotiated 
sale process, the debt owner will contact one purchaser directly, receive a bid, and negotiate the terms of sale.  In either case, 
typically, invited purchasers will have already successfully completed a qualification process that can include the owner's reviews 
of any or all of the following: the purchaser’s experience, reputation, financial standing, operating procedures, business practices, 
and compliance oversight.  

We also acquire accounts through forward flow contracts. Under a forward flow contract we agree to purchase defaulted 
finance receivables from a debt owner on a periodic basis, at a price equal to a set percentage of face value of the receivables over 
a specified time period, generally from three to twelve months.  These agreements often contain a requirement that the attributes 
and selection criteria of the receivables to be sold will not significantly change each month.  If this requirement is not adhered to, 
the contract will typically allow for the correction of any material file deficiencies by the seller or other appropriate remedies as 
mutually agreed upon.  Forward flow contracts provide debt owners with a predictable source of value for defaulted accounts, and 
provide the debt purchaser with a steady and reliable source of receivables for its collection operation.

In a typical Core portfolio sale transaction, after signing a non-disclosure agreement, a debt owner distributes a computer 
data file containing ten to fifteen essential data fields on each account in the portfolio offered for sale.  Such fields typically include, 
but are not limited to, the customer's name, address, outstanding balance, date of charge-off, date of last payment and the date the 
account was opened.   Additionally, we typically receive a survey from the debt owner, which describes the origination, servicing, 
and collection history of the accounts selected for sale.  We may also receive representative samples of account documentation 
for review, to include statements, account agreements, promissory notes, and other documents, as applicable.  We perform our 
data due diligence on the portfolio by electronically checking the data, provided to us through secured delivery, using proprietary 
data quality algorithms, and when possible, cross-check the data against the accounts in our owned portfolio database.  We compile 
a variety of portfolio level reports, examining all available data.  In certain markets, we will also perform on-site due diligence at 
the debt owner's operation.

In order to determine a purchase price for a Core portfolio in the U.S., we generally use two separate internally developed 
computer models.  We analyze the portfolio using our proprietary multiple linear regression model, which analyzes the accounts 
of the portfolio using predictive variables and projects a portfolio liquidation rate.  We also analyze the portfolio as a whole using 
an adjustment model, which is used in combination with a cash flow model that utilizes our collections results from similar portfolios 
we have previously purchased.  We supplement the adjustment model with qualitative background information about the origination, 
servicing and collection history of the portfolio.  Finally, we may employ a model that creates statistically similar portfolios from 
our existing accounts across our purchased inventory and develops estimated collection curves that are used in our price modeling.  
From these models we derive our quantitative projections which are used to help price transactions.  The multiple linear regression 
model is also used to prioritize collection work efforts subsequent to purchase.  With respect to prospective forward flow contracts 
and other long-term relationships, we obtain a representative file that we use to determine the price of the forward flow arrangement.  
Then each month during the flow term, we receive the actual sale file to be funded, and compare it to the representative file noted 
above to determine if the delivered file meets the file quality standards established by the initial pricing file.  This process allows 
us to confirm that the accounts we are purchasing are materially consistent with those we agreed to purchase under the forward 
flow contract. When purchasing insolvency receivables, we follow a similar analytical process but utilize completely separate, 
specifically designed pricing models.

In order to determine a purchase price for a Core portfolio outside of the U.S., we use a combination of models developed 
by Aktiv.  One is a reference model that utilizes actual collections and cost experience yielded from other comparable portfolios 
Aktiv previously acquired within the same country as the portfolio being considered for purchase. Other models utilize data from 
Aktiv’s data warehouse and employ statistical approaches to project the likelihood and amount of receiving payments over the 
economic life of the portfolio being considered.   Models that use decay and amortization approaches can also be employed, 
depending on the portfolio.  When available, external data sources are utilized to enhance underwriting accuracy.  As in the U.S., 
quantitative  projections  of  collections  and  costs  are  adjusted  based  upon  qualitative  background  information  we  collect  that 
describes the origination, servicing and collection history of the portfolio.

10

We maintain a detailed static pool profile for each portfolio that we have acquired, capturing demographic data and revenue 
and expense items for further analysis. We use our static pool analysis to refine the underwriting models that we use to price future 
portfolio purchases. The results of the static pool analysis are input back into our models, increasing the accuracy of the models 
as the data set increases with every portfolio purchase and each day’s collection efforts.  We generally do not sell our purchased 
receivables, but rather we work them over the long-term, enhancing our knowledge of a pool’s long-term performance.

The quantitative and qualitative data derived in our due diligence process is evaluated, considering both any subjective factors 
about  the  portfolio  or  the  debt  owner  and  our  knowledge  of  the  current  defaulted  consumer  receivables  market. A  portfolio 
acquisition approval memorandum is then prepared for each prospective portfolio before a purchase price is submitted to the debt 
owner. This approval memorandum, which outlines the portfolio’s anticipated collectability, costs, returns, risks, and purchase 
structure, is distributed to members of our Investment Committee.  The approval by the Investment Committee sets a maximum 
purchase price for the portfolio.

Once a portfolio purchase has been approved by our Investment Committee and the terms of the sale have been agreed to 
with  the  debt  owner,  the  acquisition  is  documented  in  an  agreement  that  contains  mutually  agreeable  terms  and  conditions.  
Provisions are typically incorporated for disputed, fraudulent, deceased, bankrupt (in the case of Core portfolio purchases), or 
other ineligible accounts and the debt owner typically either agrees to repurchase these accounts or replace them with acceptable 
replacement accounts within certain time frames.

Owned-Portfolio Collection Operations

Call Center Operations 

In higher volume markets our collection efforts leverage call centers.  In some newer markets or in markets that have less 
consistent debt purchasing patterns, most notably outside the United States, we may utilize external vendors to do some or all of 
this work.   Whether the accounts are being worked internally or externally we utilize our analysis to proportionally direct work 
efforts to those customers most likely to pay.  The analysis driving those decisions relies on various models, and variables that 
have the highest correlation to profitable collection call activity.

The collectability forecast for a newly acquired portfolio will help determine our initial collection strategy. Accounts that 
are initially determined to have the highest predicted collection probability will be worked immediately and with greater efforts. 
Less collectible accounts may be set aside to be worked with less frequency or with lower cost methods. After owning an account 
for a month we begin reassessing the collectability based on a set of observed account characteristics and behaviors. Some accounts 
may be worked using a letter and/or settlement strategy.

On the initial contact call, a customer is given a standardized presentation on resolving his or her account with us. During 
this call, emphasis is placed on determining the reason for the customer’s default to better assess the customer’s situation and 
create a plan for repayment. The collectors work to obtain a repayment plan that is appropriate to the customer's ability to make 
a repayment. At times, when determined to be appropriate, and in many cases with management approval, a reduced lump-sum 
settlement may be agreed upon.

If a collector or an external vendor is unable to establish contact with a customer based on information received or stored, 
the systems generally will supplement the account information by leveraging a series of automated skip tracing procedures. Skip 
tracing is the process of developing new phone, address, job or asset information on a customer, or verifying the accuracy of such 
information. 

Legal Recovery – Core Portfolios

An important component of our collections effort involves our legal recovery department and the judicial collection of 
accounts of customers who we believe have the ability, but not the willingness, to resolve their obligations.  There are some markets 
in which the collection process follows a prescribed time-sensitive and sequential set of legal actions, but in the majority of instances 
we use models and analysis and select those accounts reflecting a high propensity to pay in a legal environment. Depending on 
the balance of the receivable and the applicable local collection laws, we determine whether to commence legal action to judicially 
collect on the receivable. The legal process can take an extended period of time, but it also generates cash collections that likely 
would not have been realized otherwise.

We use a combination of internal staff (attorney and support), as well as external attorneys, to pursue legal collections under 
certain  circumstances. Over  the  past  several  years  we  have  focused  on  developing  our  internal  legal  collection  capability. 
Throughout our markets, we have the capability to initiate lawsuits in amounts up to the jurisdictional limits of the respective 
courts. Our legal recovery department, using external vendors, also collects claims where appropriate against estates in cases 

11

involving deceased debtors having assets at the time of death. Our legal recovery departments oversee our internal legal collections 
and coordinate nationwide collections attorney networks which are responsible for the preparation and filing of judicial collection 
proceedings in multiple jurisdictions, determining the suit criteria, and instituting wage garnishments to satisfy judgments. Our 
external law firms usually work on a contingent fee basis. As our portfolio matures, it is likely that a larger number of accounts 
will be directed to our legal recovery department for judicial collection; consequently, we anticipate that legal cash collections 
will grow commensurately and comprise a larger percentage of our total Core cash collections.

Insolvency Operations

Insolvency Operations in the United States manages customer filings under the U.S. Bankruptcy Code on debtor accounts 
derived from three sources; (1) our purchased pools of bankrupt accounts, (2) our Core purchased pools of charged-off accounts 
that  have  filed  for  bankruptcy  or  insolvency  protection  after  being  acquired  by  us,  and  (3) our  third-party  servicing  client 
relationships. On PRA owned accounts, we file proofs of claim (“POCs”) or claim transfers and actively manage these accounts 
through the entire life cycle of the insolvency proceeding in order to substantiate our claims and ensure that we participate in any 
distributions to creditors. On accounts managed under a third-party relationship, we work on either a full service contingency fee 
basis or a menu style fee-for-service basis; this is not a significant portion of our insolvency operations.

We developed our proprietary Bankruptcy Management System (“BMS”) as a highly secured, access controlled platform 
for providing bankruptcy notification services, filing POCs and claim transfers, managing documents, administering our case load, 
posting and reconciling payments and providing customized reports. BMS is a robust system designed to manage claims processing 
and case management in a high-volume, compliance-sensitive environment. The system is highly flexible and its capacity is easily 
expanded. Daily processing volumes are managed to meet individual bar dates associated with each bankruptcy case and specific 
client turnaround times. BMS and its underlying business rules were developed with emphasis first on minimizing risks through 
strict  compliance  to  the  bankruptcy  code  and  applicable  laws,  rules  and  regulation,  and  then  on  maximizing  recoveries  from 
electronic claim filing and strategic case administration.

Each of our insolvency operations employees goes through an entry-level training program to familiarize them with BMS 
and the bankruptcy process, including a general overview of how we interact with the courts, debtors' attorneys and trustees. We 
also use a tiered process of cross training designed to familiarize advancing employees with a variety of operational assignments 
and analytical tasks. For example, we utilize specially trained employees to perform advanced data matching and analytics for 
clients, while others are tasked with resolving various case matters directly with attorneys and trustees.

Our global insolvency business operates under the name Insolvency Investment Services ("IIS").  Our insolvency operations 

outside of the United States are not significant at this time.

Fee-for-Service Businesses

Through our subsidiaries, we provide fee-based services, including vehicle location, skip tracing and collateral recovery 
services for auto lenders, governments and law enforcement via PLS; revenue administration, audit, and discovery/recovery services 
for government entities through PGS; class action claims recovery services and related payment processing through CCB and 
contingent fees earned on the collection of finance receivables from PRA Europe.

PLS, through call center operations, performs national skip tracing, asset location and collateral recovery services, principally 
for auto finance companies, for a fee. In addition, PLS locates clients’ inventories for a fee with a fleet of cars equipped with 
license plate recognition cameras. The amount of fee earned is generally dependent on several different outcomes: whether the 
debtor was found and a resolution on the account occurred, if the collateral was repossessed or if payment was made by the debtor 
to the debt owner.

PGS primarily derives its revenue from servicing taxing authorities in several different ways, including processing their tax 
payments and tax forms, collecting delinquent taxes, identifying taxes that are not being paid and auditing tax payments. The 
processing  and  collection  services  are  standard  commission-based  billings  or  fee-for-service  transactions.  When  audits  are 
conducted, there are two components. The first is a charge for the hours incurred on conducting the audit, based on a contractual 
billing rate. The gross billing amount based on the aforementioned billing rate is a component of the line item “Fee income” while 
the salary expense is included in the line item “Compensation and employee services.” The second item is for expenses incurred 
while conducting the audit. Most jurisdictions will reimburse us for direct expenses incurred for the audit including such items as 
travel and meals. The billed amounts are included in the line item “Fee income” and the expense component is included in its 
appropriate expense category, generally, “Other operating expenses.”

CCB derives its revenue from filing anti-trust and securities class action claims on behalf of institutional investors, retailers, 
manufacturers, and other businesses.  CCB’s process allows clients to maximize settlement recoveries, in many cases participating 
in settlements they would otherwise not know existed. CCB charges fees for its services and works with clients to identify, prepare 

12

and submit claims to class action administrators charged with disbursing class action settlement funds. In addition, we purchase 
the rights to existing and future class action claims identified by CCB.

PRA Europe also contributes to the fee-for-service business through its servicing of finance receivables on a contingent fee 
basis.  These receivables are owned by our clients and placed under a contingent fee commission arrangement.  PRA Europe is 
paid to collect funds from the client's debtors and earn a commission generally expressed as a percentage of the gross collections 
amount. This portion of the "Fee income" line of our income statement reflects the contingent fee amount earned, and not the gross 
collection amount.

Competition

We  face  competition  in  both  of  the  markets  we  serve;  purchased  receivables  portfolio  and  fee-for-service  receivables 
management.    Purchased  portfolio  competition  comes  from  other  purchasers  of  defaulted  receivables  portfolios,  third-party 
contingent fee collection agencies and debt owners that manage their own defaulted receivables rather than outsourcing them.  
Fee-for-service competition comes from new and existing providers of outsourced receivables management services.  Many debt 
owners have become more cautious recently, preferring to sell to experienced portfolio purchasers that maintain compliance with 
all applicable regulations.  This trend effectively constitutes significant barriers to successful entry for new competitors.  While 
both markets remain competitive, the contingent fee industry is more fragmented than the purchased portfolio industry.

We face bidding competition in our acquisition of defaulted finance receivables and in obtaining placements for our fee-for-
service businesses. We also compete on the basis of reputation, industry experience and performance. Among the positive factors 
which we believe influence our ability to compete effectively in this market are our ability to bid on portfolios at appropriate prices, 
our reputation from previous portfolio purchase transactions regarding our ability to close transactions in a timely fashion, our 
relationships with grantors of receivables, our team of well-trained collectors who provide quality customer service while complying 
with applicable collection laws, and our ability to efficiently and effectively collect on various asset types. Competitors that have 
a substantially greater number of personnel; financial and other resources; greater adaptability to changing market needs; or more 
established relationships in our industry than we currently have, could influence our ability to compete effectively.

Information Technology

Technology Operating Systems and Server Platform

The architecture and design of our systems provides us with a technology system that is flexible, secure, reliable and redundant 
to provide for the protection of our sensitive data. We utilize Intel-based servers running Microsoft Windows and Linux operating 
systems.  In addition, we utilize a blend of purchased and proprietary software systems tailored to the needs of our business. These 
systems  are  designed  to  eliminate  inefficiencies  in  our  collections  and  continue  to  meet  business  objectives  in  a  changing 
environment. 

Network Technology

To provide delivery of our applications, we employ server network architecture to support high-speed data transport. Our 

network system is designed to be scalable and meet expansion and inter-building bandwidth and quality of service demands.

Database and Software Systems

The ability to access and utilize data is essential to us being able to operate in a cost-effective manner. Our centralized 
computer-based information systems support the core processing functions of our business under a set of integrated databases and 
are designed to be scalable to accommodate our internal growth. This integrated approach helps to assure that data sources are 
processed  efficiently. We  use  these  systems  for  portfolio  and  client  management,  skip  tracing,  check  taking,  financial  and 
management accounting, reporting, and planning and analysis. We use a combination of Microsoft and Oracle database software 
to manage our portfolios and financial, customer and sales data. PGS, PLS, IIS, PRA Europe and CCB all maintain a unique mix 
of proprietary and vended software systems that manage the movement of data, accounts and information throughout these business 
units.

Redundancy, System Backup, Security and Disaster Recovery

Our data centers provide the infrastructure for collection services and uninterrupted support of data, applications and hardware 
for all of our business units. We believe our facilities and operations include sufficient redundancy, file back-up and security to 
minimize the exposure to systems failure or unauthorized access. The preparations in this area include the use of data centers in 
Virginia; Tennessee; London, United Kingdom; and Oslo, Norway in order to help provide redundancy for data and processes 
should one site be completely disabled. We have a disaster recovery plan covering our business that is tested on a periodic basis. The 

13

configuration of our locally distributed call control systems provides enterprise-wide call and data distribution between our call 
centers for efficient portfolio collection and business operations. In addition to data replication between the sites, differential 
backups of both software and databases are performed on a daily basis and a full system backup is performed weekly. Backup data 
tapes are stored at an off-site location along with copies of schedules and production control procedures, procedures for recovery 
using an off-site data center, and documentation and other critical information necessary for recovery and continued operation. Our 
Virginia  headquarters  has  two  separate  telecommunications  feeds,  uninterruptible  power  supplies  and  natural  gas  and  diesel-
generators, all of which provide a level of redundancy should a power outage or interruption occur. We have generators installed 
at each of our domestic call centers, as well as some of our subsidiary locations in the United States. We employ rigorous physical 
and electronic security to protect our data. Our call centers have restricted card key access and appropriate additional physical 
security measures. Electronic protections include data encryption, firewalls and multi-level access controls.

Employees

As of December 31, 2014, we employed approximately 3,900 persons on a full-time basis in North America and Europe. 
We believe that our relations with our employees are positive. While none of our North American employees are represented by 
a union or covered by a collective bargaining agreement, we do work closely with a number of European Works Councils and in 
countries where it is the customary local practice, such as Finland and Spain we have collective bargaining agreements. 

Collection Personnel

Our collectors are critical to the success of our debt collection business as a significant portion of our Core portfolio collection 
efforts occur as a result of telephone contact with customers. We have found that the tenure and productivity of our collectors are 
directly related. Therefore, attracting, hiring, training, retaining and motivating our collection personnel is a major focus for us. 
We pay our collectors competitive wages and offer benefits consistent with local country norms. In addition to a base wage, we 
provide collectors with the opportunity to receive compensation through an incentive compensation program that pays bonuses 
above a set monthly base, based upon each collector’s collection and compliance results. Compliance failures may cause them to 
lose  incentive  pay  that  they  would  have  otherwise  earned;  those  payments  may  be  distributed  to  other  collection  staff  with 
outstanding compliance records. This program is designed to ensure that employees are paid based not only on performance, but 
also on consistency, quality and compliance.

We believe that we offer a competitive and, in many cases, a higher base wage than many local employers in many of our 

markets, and therefore have access to a large number of eligible personnel in each of our call center locations.

 Collections Training

We provide a comprehensive multi-week training program for all new owned receivables portfolio collectors. Our training 
program begins with lectures on collection techniques, local, state and federal collection laws, systems, negotiation skills, skip 
tracing and telephone use. These sessions are then followed by additional weeks of practical instruction, including conducting live 
calls with additional managerial supervision in order to provide employees with confidence and guidance while still contributing 
to our profitability. Each trainee must successfully pass a comprehensive examination before being assigned to the collection floor, 
as well as once a year thereafter. Where permissible, we employ sophisticated call and work action recording systems which allow 
us to better monitor compliance and quality of customer contacts.  This, in turn, allows us to offer additional training in areas of 
deficiency to increase productivity and improve compliance.

Each of our insolvency operations employees goes through an entry-level training program to familiarize them with BMS 
and the bankruptcy process, including a general overview of how we interact with the courts, debtor’s attorneys and trustees. We 
also use a tiered process of cross training designed to familiarize advancing employees with a variety of operational assignments 
and analytical tasks. For example, we utilize specially trained employees to perform advanced data matching and analytics for 
clients, while others are tasked with resolving objections directly with attorneys and trustees. In rare circumstances, resolution of 
these objections may need to be effectuated by working through our network of local counsel.

Office of General Counsel

Our  Office  of  General  Counsel  manages  general  corporate  governance;  litigation;  insurance;  corporate  and  commercial 
transactions; intellectual property; contract and document preparation and review; compliance with federal securities laws and 
other applicable regulations and statutes; business acquisitions; and dispute and complaint resolution.

14

Compliance

Our Code of Ethics is available at the Investor Relations page of our website at www.pragroup.com.  We have implemented 
company-wide compliance training for our employees and directors, ethics training and annual compliance testing.  In addition, 
we have established a confidential telephone hotline and email and web-based portals to report suspected policy violations, fraud, 
embezzlement, deception in record keeping and reporting, accounting, auditing matters and other acts which are inappropriate, 
criminal and/or unethical.  Our Chief Compliance Officer is a direct report to the President and CEO and reports to the Compliance 
Committee of the Board of Directors.  Our compliance department regularly tests controls embedded in business processes designed 
to ensure compliance with laws, regulations and internal policy.  These practices of regular internal monitoring and testing assist 
in identifying compliance risks and detecting and preventing any deviations from policy.  In order to ensure that our employees 
carry out their job responsibilities in a compliant way, our Office of General Counsel advises our employees on compliance with 
the laws and regulations that govern the various industries and markets within which the Company operates and provides our 
operations personnel and our training department with summaries and updates concerning statutory and regulatory changes and 
relevant case law so that they are aware of and in compliance with the laws and judicial decisions that may impact their job duties.

Regulation

Federal, state, and local statutes establish specific guidelines and procedures which debt collectors must follow when collecting 
customer accounts. It is our policy to comply with the provisions of all applicable federal laws and corresponding state and local 
statutes in all of our activities. Our failure to comply with these laws could have an adverse effect on us in the event and to the 
extent that they apply to some or all of our activities. Federal, state and local consumer protection, privacy and related laws and 
regulations extensively regulate the relationship between debt collectors and debtors, and the relationship between customers and 
credit card issuers. Significant federal laws and regulations applicable to our business as a debt collector include the following:

 Fair Debt Collection Practices Act.  This act imposes certain obligations and restrictions on the practices of debt collectors, 
including  specific  restrictions  regarding  communications  with  customers,  including  the  time,  place  and  manner  of  the 
communications. This act also gives consumers certain rights, including the right to dispute the validity of their obligations and a 
right to sue debt collectors who fail to comply with its provisions, including the right to recover their attorney fees.

 Fair Credit Reporting Act.  This act places certain requirements on credit information providers regarding the verification of 
the accuracy of information provided to credit reporting agencies and investigating consumer disputes concerning the accuracy 
of such information. We provide information concerning our accounts to the three major credit reporting agencies, and it is our 
practice to correctly report this information and to investigate credit reporting disputes. The Fair and Accurate Credit Transactions 
Act amended the Fair Credit Reporting Act to include additional duties applicable to data furnishers with respect to information 
in the consumer's credit file that the consumer identifies as resulting from identity theft, and requires that data furnishers have 
procedures in place to prevent such information from being furnished to credit reporting agencies. 

  Gramm-Leach-Bliley Act.  This act requires that certain financial institutions, including collection agencies, develop policies 
to protect the privacy of consumers' private financial information and provide notices to consumers advising them of their privacy 
policies. This act also requires that if private personal information concerning a consumer is shared with another unrelated institution, 
the consumer must be given an opportunity to opt out of having such information shared. Since we do not share consumer information 
with non-related entities, except as required by law, or except as needed to collect on receivables, our consumers are not entitled 
to any opt-out rights under this act. This act is enforced by the Federal Trade Commission (the "FTC"), which has retained exclusive 
jurisdiction over its enforcement, and does not afford a private cause of action to consumers who may wish to pursue legal action 
against a financial institution for violations of this act.

 Electronic Funds Transfer Act.  This act regulates the use of the Automated Clearing House ("ACH") system to make electronic 
funds transfers.  All ACH transactions must comply with the rules of the National Automated Check Clearing House Association 
("NACHA") and Uniform Commercial Code §3-402.  This act, the NACHA regulations and the Uniform Commercial Code give 
the consumer, among other things, certain privacy rights with respect to electronic fund transfer transactions, the right to stop 
payments on a pre-approved fund transfer, and the right to receive certain documentation of the transaction.  This act also gives 
consumers a right to sue institutions which cause financial damages as a result of their failure to comply with its provisions.

 Telephone Consumer Protection Act.  In the process of collecting accounts, we use a variety of methods to communicate with 
our customers. This act and similar state laws place certain restrictions on users of certain automated dialing equipment and pre-
recorded messages that place telephone calls to consumers.

 Servicemembers Civil Relief Act.  The Soldiers' and Sailors' Civil Relief Act of 1940 was amended in December 2003 as the 
Servicemembers Civil Relief Act (“SCRA”). The SCRA gives U.S. military service personnel relief from credit obligations they 
may have incurred prior to entering military service, and may also apply in certain circumstances to obligations and liabilities 
incurred by a servicemember while serving on active duty. The SCRA prohibits creditors from taking specified actions to collect 
15

the defaulted accounts of servicemembers. The SCRA impacts many different types of credit obligations, including installment 
contracts and court proceedings, and tolls the statute of limitations during the time that the servicemember is engaged in active 
military service. The SCRA also places a cap on interest bearing obligations of servicemembers to an amount not greater than 6% 
per year, inclusive of all related charges and fees.

 Health Insurance Portability and Accountability Act.  The Health Insurance Portability and Accountability Act (“HIPAA”) 
provides standards to protect the confidentiality of patients' personal healthcare and financial information. Pursuant to HIPAA, 
business associates of health care providers, such as agencies which collect healthcare receivables, must comply with certain 
privacy and security standards established by HIPAA to ensure that the information provided will be safeguarded from misuse.  
This act is enforced by the Department of Health and Human Services and does not afford a private cause of action to consumers 
who may wish to pursue legal action against an institution for violations of this act.

 U.S. Bankruptcy Code.  In order to prevent any collection activity with bankrupt debtors by creditors and collection agencies, 
the U.S. Bankruptcy Code provides for an automatic stay, which prohibits certain contacts with consumers after the filing of 
bankruptcy petitions.  The U.S. Bankruptcy Code also dictates what types of claims will or will not be allowed in a bankruptcy 
proceeding and how such claims may be discharged.

 Americans with Disabilities Act.  The Americans with Disabilities Act (“ADA”), signed into law in 1990, mandates equal 
treatment for people with disabilities.  More specifically, the ADA requires that telecommunications companies operating in the 
United States take steps to ensure functionally equivalent services are available for their consumers with disabilities, and requires 
accommodation of consumers with disabilities, such as the implementation of telecommunications relay services.

Dodd-Frank Wall Street Reform and Consumer Protection Act.  On July 21, 2010 the Dodd-Frank Wall Street Reform and 
Consumer Protection Act (the “Dodd-Frank Act”) became law, and along with it, the Unfair, Deceptive, or Abusive Acts or Practices 
(“UDAAP”) provisions included therein.  The Dodd-Frank Act restructured the regulation and supervision of the financial services 
industry and created the CFPB, with rulemaking, supervisory, and enforcement authority over larger consumer debt collectors.  
The Dodd-Frank Act also provides for the CFPB to have the authority to adopt rules describing specified acts and practices as 
being “unfair,” “deceptive,” or “abusive,” and hence unlawful.  The ultimate impact of the Dodd-Frank Act on our business cannot 
be determined at this time.

U.S. Foreign Corrupt Practices Act, U.K. Bribery Act and Other Applicable Legislation.  Our operations outside the United 
States are subject to the United States Foreign Corrupt Practices Act ("FCPA"), which prohibits United States companies and their 
agents and employees from providing anything of value to a foreign official for the purposes of influencing any act or decision of 
these individuals in order to obtain an unfair advantage, to help, obtain or retain business. Violations of these laws and related 
rules and regulations can result in the imposition of significant civil and criminal fines, penalties and sanctions.

The U.S. Congress and several states have enacted legislation concerning identity theft. Additional consumer protection and 
privacy protection laws may be enacted in the United States and the United Kingdom that would impose additional requirements 
on the enforcement of and recovery on consumer credit card or installment accounts.

Our United Kingdom subsidiaries are subject to regulatory oversight by the Financial Conduct Authority under the Financial 
Services and Markets Act 2000.  We must also comply with the provisions of the Data Protection Act of 1998, as well as authorization, 
notification and reporting requirements specific to our operations in the United Kingdom.

Under the United Kingdom consumer credit regime, the requirements for entering into, and ongoing management of, consumer 
credit agreements are included in the Consumer Credit Act 1974 (and its related regulations), the Unfair Terms in Consumer 
Contracts Regulations of 1999 and the Financial Conduct Authority’s consumer credit conduct of business rules.  Failure to comply 
with the Consumer Credit Act 1974 and the Unfair Terms in Consumer Contracts Regulations of 1999 can make agreements (or 
particular unfair terms contained within agreements) unenforceable or can result in a requirement that charged and collected interest 
be repaid.  The failure to comply with the Financial Conduct Authority’s consumer credit conduct of business rules can result in 
enforcement action being taken against us.  In addition, a debt owner under a regulated consumer credit agreement who is a private 
person may have a right of action against us where it has suffered a loss as a result of our failure to comply with such rules.

In addition to the regulations on debt collection and debt purchase activities, we must comply with requirements established 
by the United Kingdom Data Protection Act of 1998 in relation to processing the personal data of its consumers and similar national 
legislation  in  other  European  countries.  Similarly,  the  European  Union's  (the  "EU")  Data  Protection  Directive  regulates  the 
processing and free movement of personal data within the EU and transfer of such data outside the EU.

Any new laws, rules or regulations that may be adopted, as well as existing consumer protection and privacy protection laws, 
may adversely affect our ability to recover the receivables. In addition, our failure to comply with these requirements could adversely 
affect our ability to enforce the receivables.

16

Additionally,  there  are  some  state  statutes  and  regulations  comparable  to  the  above  federal  laws,  and  specific  licensing 
requirements which affect our operations. State laws may also limit credit account interest rates and fees, as well as limit the time 
frame in which judicial and non-judicial actions may be undertaken.

 Some of the following laws, which apply principally to credit grantors, may also affect our operations to some extent:

• 

• 

• 

 Truth in Lending Act; 

 Fair Credit Billing Act; and 

 Equal Credit Opportunity Act. 

Federal laws which regulate credit grantors require, among other things, that credit card issuers disclose to consumers the 
interest rates, fees, grace periods and balance calculation methods associated with their credit card accounts. Consumers are entitled 
under current laws to have payments and credits applied to their accounts promptly, to receive prescribed notices and to require 
billing errors to be resolved promptly. Some laws prohibit discriminatory practices in connection with the extension of credit. 
Federal statutes further provide that, in some cases, consumers cannot be held liable for, or their liability is limited with respect 
to, charges to the credit card account that were a result of an unauthorized use of the credit card. These laws, among others, may 
give consumers a legal cause of action against us, or may limit our ability to recover amounts owing with respect to the receivables, 
whether or not we committed any wrongful act or omission in connection with the account. If the credit grantor fails to comply 
with applicable statutes, rules and regulations, it could create claims and rights for consumers that could reduce or eliminate their 
obligations to repay the account and have a possible adverse effect on us.

Accordingly, when we acquire defaulted consumer receivables, typically we contractually require credit grantors to indemnify 
us against any losses caused by their failure to comply with applicable statutes, rules and regulations relating to the receivables 
before they are sold to us. 

      The U.S. Congress and several states have enacted legislation concerning identity theft. Additional consumer protection and 
privacy protection laws may be enacted in the U.S and Europe that would impose additional requirements on the enforcement of 
and recovery on consumer credit card or installment accounts. Any new laws, rules or regulations that may be adopted, as well as 
existing consumer protection and privacy protection laws, may adversely affect our ability to recover the receivables. In addition, 
our failure to comply with these requirements could adversely affect our ability to enforce the receivables. 

We cannot assure you that some of our receivables were not established as a result of identity theft or unauthorized use of a 
credit card.   In the event that a receivable was established as a result of identity theft or unauthorized use, we could not recover 
the amount of the defaulted consumer receivables. As a purchaser of defaulted receivables, we may acquire receivables subject to 
legitimate defenses on the part of the consumer. Typically our account purchase contracts allow us to return to the debt owners 
certain receivables that may not be collectible, due to these and other circumstances. Upon return, the debt owners are required to 
compensate us or replace the receivables with similar receivables or repurchase the receivables. These provisions limit to some 
extent our losses on such accounts.

In addition to our obligation to comply with applicable federal, state and local laws and regulations, we are also obligated to 

comply with judicial decisions reached in court cases involving legislation passed by any such governmental bodies.

Following the Aktiv acquisition, we operate on an expanded international basis with additional offices or activities in a 
number of jurisdictions throughout Europe.  As a result, we face increased exposure to risks inherent in conducting business 
internationally, including compliance with complex foreign and U.S. laws and regulations that apply to our international operations, 
which could increase our cost of doing business.

Additionally, in accordance with the CRD IV, the Swedish Banking and Financing Business Act and the Supervision of Credit 
and  Investment  Institutions Act,  certain  of  our  EU  subsidiaries  are  subject  to  capital  adequacy  and  liquidity  requirements  as 
prescribed by the Swedish Financial Supervisory Authority (“SFSA”).  As part of our acquisition of Aktiv, the SFAS made an 
initial  determination that  these  requirements  would  apply  to  our  European  business  on  a  consolidated  basis  because  they  are 
included in a group that includes an entity which has been determined to be an EU authorized credit institution (AK Nordic AB).  
If the SFSA affirms this position, our European operations could be subject to SFSA's prudential supervision of our consolidated 
regulatory capital requirements and certain other applicable provisions.

17

Item 1A. Risk Factors.

An investment in our Company involves risk, including the possibility that the value of the investment could fall substantially.  
The following are risks that could materially affect our financial results and condition, and the value of, and return on, an investment 
in our Company.

A prolonged economic recovery or a deterioration in the economic or inflationary environment in North America or Europe may 
have an adverse effect on our collections, results of operations, revenue and stock price.

Our performance may be affected by economic or inflationary conditions in any market in which we operate.  Economic 
conditions may be impacted by domestic conditions or by global political and economic conditions such as the sovereign debt 
crises experienced in several European countries.  Deterioration in economic conditions, a prolonged economic recovery, or a 
significant rise in inflation could cause personal bankruptcy and insolvency filings to increase, and the ability of consumers to pay 
their debts could be adversely affected. This may in turn adversely impact our financial results. Deteriorating economic conditions 
or a prolonged recovery could also adversely impact the U.S. businesses and governmental entities to which we provide fee-based 
services, which could reduce our fee income and cash flow.  

If global credit market conditions and the stability of global banks deteriorate, it could negatively impact the generation of 
comprehensive receivable buying opportunities and our business, financial performance, and ability to succeed in foreign markets 
could be adversely affected.  If conditions in major credit markets deteriorate, the amount of consumer or commercial lending and 
financing could be reduced, thus reducing the amount of potentially purchasable defaulted receivables which we depend on for 
our operations. 

Other factors associated with the economy that could influence our performance include the financial stability of the lenders 
on  our  line  of  credit  and  our  access  to  capital  and  credit.    The  financial  turmoil  which  affected  the  banking  system  and 
financial markets in recent years resulted in a tightening in the credit markets. There could be a number of follow-on effects from 
the financial turmoil on our business, including a decrease in the value of our financial investments and the insolvency of lending 
institutions, including the lenders on our line of credit, resulting in our inability to obtain credit. These and other economic factors 
could have an adverse effect on our financial condition and results of operations.

We may not be able to continually replace our defaulted receivables with additional receivables portfolios sufficient to operate 
efficiently and profitably, and/or we may not be able to purchase defaulted receivables at appropriate prices.

To operate profitably, we must acquire and service a sufficient amount of defaulted receivables to generate revenue that 
exceeds our expenses.  Fixed costs such as salaries and lease or other facility costs constitute a significant portion of our overhead 
and, if we do not replace the defaulted receivables portfolios we service with additional portfolios, we may have to reduce the 
number of our collection personnel.  We would then have to rehire collection staff if we subsequently obtain additional defaulted 
receivables portfolios. These practices could lead to:

• 

• 

• 

• 

• 

• 

low employee morale;

fewer experienced employees;

higher training costs;

disruptions in our operations;

loss of efficiency; and

excess costs associated with unused space in our facilities.

The availability of receivables portfolios at prices which generate an appropriate return on our investment depends on a 

number of factors both within and outside of our control, including the following:

• 

• 

• 

the continuation of high levels of consumer debt obligations;

sales of defaulted receivables portfolios by debt owners; and

competitive factors affecting potential purchasers and credit grantors of receivables.

Furthermore, heightened regulation of the credit card and consumer lending industry or changing credit origination strategies 
may  result  in  decreased  availability  of  credit  to  consumers,  potentially  leading  to  a  future  reduction  in  defaulted  consumer 
receivables available for purchase from debt owners.  We cannot predict how our ability to identify and purchase receivables and 

18

the quality of those receivables would be affected if there were a shift in consumer lending practices, whether caused by changes 
in the regulations or accounting practices applicable to debt owners, a sustained economic downturn or otherwise.

Moreover, there can be no assurance that debt owners will continue to sell their defaulted receivables at recent levels or at 
all, or that we will be able to continue to offer competitive bids for defaulted receivables portfolios.  If we are unable to expand 
our business or adapt to changing market needs as well as our current or future competitors, we may experience reduced access 
to defaulted receivables portfolios at appropriate prices and reduced profitability.

Because of the length of time involved in collecting defaulted receivables on acquired portfolios and the variability in the 
timing of our collections, we may not be able to identify trends and make changes in our purchasing strategies in a timely manner.

A portion of our collections depends on success in individual lawsuits.  Additionally, in pursuing legal collections, we may be 
unable to obtain accurate and authentic account documents for accounts that we purchase, and despite our quality control measures, 
we cannot be certain that all of the documents we provide are error free.

A portion of our collections on accounts is achieved through the legal channel.  Accordingly, a percentage of our future 
collections is dependent on success in individual lawsuits, and a portion of those are dependent on the success of third party attorney 
firms.   In  addition,  when  we  collect accounts  judicially,  courts in  certain  jurisdictions  require  that a  copy  of  certain  account 
documents  be  attached  to  the  pleadings  in  order  to  obtain  a  judgment  against  the  account  debtors.   If  we  are  unable  to 
produce accurate and authentic account documents, these courts will deny our claims.  We rely on the debt owners that we purchase 
from to fulfill their contractual obligations, and if applicable, to provide account documents to us in an accurate and timely fashion.  
Additionally, we rely on our employees to produce accurate and authentic documents.  Our inability to obtain these documents 
from the debt owners, or our own errors in producing account documents, may negatively impact the liquidation rate on such 
accounts that are subject to judicial collections.  Additionally, our ability to collect non-judicially may be negatively impacted by 
laws or regulations which require that certain types of account documentation be in our possession prior to the institution of any 
collection activities.

We may not be able to collect sufficient amounts on our defaulted receivables to fund our operations.

Our principal business consists of acquiring and liquidating receivables that consumers have failed to pay and that the credit 
grantor has deemed uncollectible and has charged-off.  The debt owners have typically made numerous attempts to recover on 
their defaulted receivables, often using a combination of in-house recovery efforts and third-party collection agencies.  These 
defaulted receivables are difficult to collect and we may not collect a sufficient amount to cover our investment associated with 
purchasing the defaulted consumer receivables and the costs of running our business.

We may not be successful at acquiring and collecting receivables of new asset types.

We may pursue the acquisition of receivables portfolios of asset types, and in countries in which we have little current 
experience.  We may not be successful in completing acquisitions of receivables of these asset types or in these countries, and our 
limited experience in these asset types and in these countries may impair our ability to collect on these receivables.  This may 
cause us to pay too much for these receivables and, consequently, we may not generate a profit from these receivables portfolio 
acquisitions.

Our collections may decrease if certain types of insolvency proceedings and bankruptcy filings involving liquidations increase.

Various economic trends and potential changes to existing legislation may contribute to an increase in the amount of personal 
bankruptcy and insolvency filings.  Under certain of these filings a debtor's assets may be sold to repay creditors, but because the 
receivables we service are generally unsecured we often would not be able to collect on those receivables.  We cannot ensure that 
our collections would not decline with an increase in personal insolvencies or bankruptcy filings or changes in related regulations 
or practices.  If our actual collection experience with respect to a defaulted or insolvent bankrupt consumer receivables portfolio 
is significantly lower than we projected when we purchased the portfolio, our financial condition and results of operations could 
be adversely impacted.

Our ability to collect on portfolios of bankrupt or insolvent consumer receivables may be impacted by changes in, or interpretations 
of, laws or changes in the administrative practices of the various courts.

We file claims on consumer receivables in which consumers have filed for insolvency or bankruptcy protection under relevant 
laws.  We receive payments from the courts on U.S. receivables which became bankrupt after we acquired them, and we also 
purchase accounts that are currently in bankruptcy or insolvency proceedings.  Our ability to collect on portfolios of bankrupt or 
19

insolvent receivables may be impacted by changes in, or interpretations of, laws or changes in administrative practices of the 
various courts.

Our ability to collect and enforce our finance receivables may be limited under federal, state and foreign laws, regulations and 
policies.

The businesses conducted by our operating subsidiaries are subject to licensing and regulation by governmental and regulatory 
bodies in the many jurisdictions in which we operate and conduct our business. Federal and state laws and the laws and regulations 
of the foreign countries in which we operate may limit our ability to collect and enforce our defaulted consumer receivables 
regardless of any act or omission on our part.  Some laws and regulations applicable to credit issuers may preclude us from collecting 
on defaulted consumer receivables we purchase if the credit issuer previously failed to comply with applicable laws in generating 
or servicing those receivables.  Collection laws and regulations also directly apply to our business.  Such laws and regulations are 
extensive  and  subject  to  change. A  variety  of  federal,  state  and  international  laws  and  regulations  govern  the  collection,  use, 
retention, transmission, sharing and security of consumer data. Additional consumer protection and privacy protection laws may 
be enacted that would impose additional requirements on the enforcement of and collection on consumer credit receivables.  Any 
new laws, rules or regulations that may be adopted, as well as existing consumer protection and privacy protection laws, or changes 
in the ways that existing rules or laws are interpreted or enforced, may adversely affect our ability to collect on our receivables 
and may harm our business.  In addition to the creation of the CFPB noted below, federal, state and local governmental bodies are 
also considering, and may consider in the future, legislative proposals that would regulate the collection of our receivables.  Further, 
certain tax laws could negatively impact our ability to collect or cause us to incur additional expenses. Although we cannot predict 
if or how any future legislation would impact our business, our failure to comply with any current or future laws or regulations 
applicable to us could limit our ability to collect on our receivables, which could reduce our profitability and harm our business.

Failure to comply with existing and new government regulation of the collections industry could result in penalties, fines, litigation, 
damage to our reputation or the suspension or termination of our ability to conduct our business.

The collections industry throughout the markets in which we operate is governed by various laws and regulations, many of 
which require us to be a licensed debt collector. Our industry is also at times investigated by regulators and offices of state attorneys 
general,  and  subpoenas  and  other  requests  or  demands  for  information  may  be  issued  by  governmental  authorities  who  are 
investigating debt collection activities.  These investigations may result in enforcement actions, fines and penalties, or the assertion 
of private claims and lawsuits.  For instance, in the United States, the FTC has the authority to investigate consumer complaints 
against debt collection companies and to recommend enforcement actions and seek monetary penalties.  In the United Kingdom 
our operations are subject to regulation and supervision by the Prudential Regulation Authority. As discussed below, our U.S. debt 
collection activities are also subject to supervision and enforcement action by the CFPB.  See “Compliance with complex and 
evolving foreign and U.S. laws and regulations that apply to our international operations, which will be expanded as a result of 
the Aktiv acquisition, could increase our cost of doing business in international jurisdictions” below.  If any such investigations 
result in findings that we have failed to comply with applicable laws and regulations, we could be subject to penalties, litigation 
losses and expenses, damage to our reputation, or the suspension or termination of, or required modification to, our ability to 
conduct collections, which would adversely affect our financial results and condition.  In addition, new laws or regulations or 
changes in the ways that existing rules or laws are interpreted or enforced could limit our activities in the future or significantly 
increase the cost of compliance.  Furthermore, judges or regulatory bodies could interpret current rules or laws differently than 
the way we do, leading to such adverse consequences described above.

 In a number of jurisdictions, we must maintain licenses to perform debt recovery services and must satisfy related bonding 
requirements.  It is our policy to comply with all licensing and bonding requirements.  Our failure to comply with existing licensing 
requirements, changing interpretations of existing requirements, or adoption of new licensing requirements, could restrict our 
ability to collect in regions, subject us to increased regulation, increase our costs, or adversely affect our ability to collect our 
receivables. 

Some laws, among other things, also may limit the interest rate and the fees that a credit grantor may impose on our consumers, 
limit the time in which we may file legal actions to enforce consumer accounts, and require specific account information for certain 
collection activities.  In addition, local requirements and court rulings in various jurisdictions also may affect our ability to collect. 

Moreover, the relationship between consumers and credit card issuers is extensively regulated by consumer protection and 
related laws and regulations. These laws may affect some of our operations because the majority of our receivables originate 
through credit card transactions.  If the originating institution fails to comply with applicable statutes, rules, and regulations, it 
could create claims and rights for the consumers that could reduce or eliminate their obligations related to those receivables.  When 
we acquire receivables, we generally require the credit grantor or portfolio reseller to represent that they have complied with 
applicable statutes, rules and regulations relating to the origination and collection of the receivables before they were sold to us.
20

Federal statutes further provide that, in some cases, consumers cannot be held liable for, or their liability is limited with 
respect to, charges to their credit card accounts that resulted from unauthorized use of their credit cards.  These laws, among others, 
may limit our ability to recover amounts owing with respect to the receivables, whether or not we committed any wrongful act or 
omission in connection with the account. If we fail to comply with applicable laws and regulations, such failure could result in 
penalties, litigation losses and expenses, damage to our reputation, or otherwise impact our ability to conduct collections efforts, 
which could adversely affect our financial results and condition.

Changes in governmental laws and regulations could increase our costs and liabilities or impact our operations.

As stated above, the relationship between consumers and credit card issuers is extensively regulated by consumer protection 
and related laws and regulations.  Changes in laws and regulations or the manner in which they are interpreted or applied may 
alter our business environment. This could affect our results of operations or increase our liabilities. These negative impacts could 
result from changes in collection laws, laws related to credit reporting, laws related to consumer bankruptcy or insolvency, privacy 
protection, accounting standards, taxation requirements, employment laws and communications laws, among others. For example, 
the CFPB is currently in the process of formulating new debt collection regulations.

On July 21, 2010, the Dodd-Frank Act became law.  The Dodd-Frank Act restructures the regulation and supervision of the 
financial services industry.  Title X of the Dodd-Frank Act (also referred to as the Consumer Financial Protection act or "CFPA") 
created a new independent regulator, the CFPB.  The CFPB has rulemaking, supervisory, and enforcement and other authorities 
relating to consumer financial products and services, including debt collection, provided by covered persons.  We are subject to 
the CFPB’s supervisory and enforcement authority.

On November 12, 2013, the CFPB published in the Federal Register an Advance Notice of Proposed Rulemaking in which 
it seeks comments, data, and information from the public about debt collection practices, to help it determine what rules and other 
CFPB actions, if any, would be useful under the FDCPA and the Dodd-Frank Act general prohibition against unfair, deceptive, 
and abusive acts or practices. 

In addition, the CFPB has issued guidance in the form of bulletins on debt collection activities, including one specifically 
addressing representations regarding credit reports and credit scores during the debt collection process, and another that focuses 
on the application of the CFPA's prohibition of "unfair, deceptive, or abusive" acts or practices on debt collection.  The CFPB also 
accepts debt collection consumer complaints and has provided form letters for consumers to use in their correspondences with 
debt collectors.  The CFPB makes publicly available its data on consumer complaints, and consumer complaints against us could 
result in reputational damage to us. The Dodd-Frank Act also mandates the submission of multiple studies and reports to Congress 
by the CFPB, and CFPB staff is regularly making speeches on topics related to credit and debt. All of these activities could trigger 
additional legislative or regulatory action. 

The CFPB has rulemaking authority with respect to significant federal statutes that impact the debt collection industry, 
including the Fair Debt Collection Practices Act ("FDCPA"), the Fair Credit Reporting Act ("FCRA") and Section 5 of the FTC 
Act, which prohibits unfair or deceptive acts or practices.  As a result, the CFPB has the authority to adopt regulations that interpret 
the FDCPA, and the FTC Act, potentially describing specified acts and practices as being “unfair,” “deceptive” or “abusive,” 
impacting the manner in which we conduct our debt collection business.   

In October 2012, the CFPB issued a rule that became effective on January 2, 2013, which subjects entities that qualify as 
larger participants of the consumer debt collection market to a higher level of supervision by the CFPB. Entities that have more 
than $10 million in annual receipts from consumer debt collection activities, as defined in the rule, are subject to this additional 
authority.  Under this authority, we are subject to examination and supervision by the CFPB.

The prospect of supervision has increased the potential consequences of noncompliance with federal consumer financial law.  
The  CFPB  has  the  authority  to  conduct  hearings  and  adjudication  proceedings,  impose  monetary  penalties  for  violations  of 
applicable federal consumer financial laws (including Title X of the Dodd-Frank Act, FDCPA, and FCRA, among other consumer 
protection statutes) which may require remediation of practices and include enforcement actions.  The CFPB also has the authority 
to obtain cease and desist orders (which can include orders for restitution or rescission of contracts, as well as other kinds of 
affirmative relief), costs, and monetary penalties (ranging from $5,000 per day to over $1 million per day, depending on the nature 
and gravity of the violation).  In addition, where a company has violated Title X of the Dodd-Frank Act or CFPB regulations 
implemented thereunder, the Dodd-Frank Act empowers state Attorneys General and other sate regulators to bring civil actions to 
remedy violations under state law.  If the CFPB, the FTC, acting under the FTC Act or other applicable statute such as the FDCPA, 
or one or more state Attorneys General or other state regulators make findings that we have violated any of the applicable laws or 
regulations, they could exercise their enforcement powers in ways that could have a material adverse effect on our business, results 
of operations, cash flows, or financial condition. 

21

We may become subject to additional costs or liabilities in the future resulting from our supervision or examination by the 
CFPB, or by changes in, or additions to laws and regulations that could adversely affect our results of operations and financial 
condition.  Further, we cannot definitively predict the scope and substance of any such laws or regulations ultimately adopted by 
the CFPB related to our activities and the exact efforts required by us to comply therewith, nor can we have any way to know with 
certainty the ultimate impact on our business, financial condition and operating results that such regulations may have.

Investigations or enforcement actions by governmental authorities may result in changes to our business practices; negatively 
impact our receivables portfolio purchasing volume; make collection of receivables more difficult or expose us to the risk of fines, 
penalties, restitution payments and litigation.

Our business practices may be subject to review from time to time by various governmental authorities and regulators, 
including the CFPB, who may commence investigations or enforcement actions or reviews targeted at businesses in the financial 
services industry.  These reviews may involve governmental authority consideration of individual consumer complaints, or could 
involve a broader review of our debt collection policies and practices.  Such investigations could lead to assertions by governmental 
authorities that we are not complying with applicable laws or regulations.  In such circumstances, authorities may request or seek 
to impose a range of remedies that could involve potential compensatory or punitive damage claims, fines, restitution payments, 
sanctions or injunctive relief, that if agreed to or granted, could require us to make payments or incur other expenditures that could 
have an adverse effect on our financial position.  Government authorities could also request or seek to require us to cease certain 
of our practices or institute new practices.  We may also elect to change practices that we believe are compliant with applicable 
law and regulations in order to respond to the concerns of governmental authorities.  In addition, we may become required to make 
changes to our internal policies and procedures in order to comply with new statutory and regulatory requirements under the Dodd-
Frank Act or other applicable laws.  Such changes in practices or procedures could negatively impact our results of operations.   
Negative publicity relating to investigations or proceedings brought by governmental authorities could have an adverse impact on 
our reputation, could harm our ability to conduct business with industry participants, and could result in financial institutions 
reducing or eliminating sales of receivables portfolios to us which would harm our business and negatively impact our financial 
results.    Moreover,  changing  or  modifying  our  internal  policies  or  procedures,  responding  to  governmental  inquiries  and 
investigations and defending lawsuits or other proceedings could require significant efforts on the part of management and result 
in increased costs to the Company.  In addition, such efforts could divert management’s full attention from our business operations.  
All of these factors could have an adverse effect on our business, financial condition and results of operations.

 The CFPB has issued civil investigative demands to many companies that it regulates, and is currently examining practices 
regarding the collection of consumer debt.  We are currently responding to such an investigation regarding our debt collection 
practices by providing documents and data to the CFPB.   In addition to providing the CFPB with the data and documents requested, 
we have engaged in discussions, including a number of face-to-face meetings with the CFPB staff wherein the Company has shared 
its views on potential changes to the debt collection industry.  Subsequently, the Company has discussed a proposed resolution of 
the CFPB's investigation, involving possible penalties, restitution and the adoption of new practices and controls in the conduct 
of our business.  In these discussions, the staff has taken certain positions with respect to legal requirements applicable to our debt 
collection practices with which we disagree.  While we are actively seeking a consensual resolution of this matter, if we are unable 
to resolve our differences through these ongoing discussions, we could become involved in litigation. There can be no assurance 
that the outcome of these discussions, possible litigation or new industry regulations currently under consideration by the CFPB 
would not have an adverse effect on our business, financial condition or operating results.

Increases in insurance costs or limitations in insurance coverage may adversely impact our operations and financial results.

We purchase insurance to cover potential risks and liabilities, including, but not limited to, property and casualty insurance, 
general liability insurance, directors’ and officers’ insurance and errors and omissions liability insurance.  The premiums that we 
pay for our insurance coverage may increase significantly, thereby increasing our costs.  Also, our insurance does not cover all 
potential losses, costs or liabilities that we may incur, and some policies may carry high deductibles, limits on liability or exclusions, 
causing  us  to  self-insure  a  portion  of  our  liabilities. Additionally,  our  insurance  carriers  may  in  the  future  decline  to  provide 
insurance coverage to us.  If we do not have sufficient insurance to cover the full amount of claims against us and we are found 
liable for a substantial uninsured claim, we could suffer losses and may be forced to expend a significant amount to resolve any 
uninsurable or uninsured risks.

Our international operations expose us to additional risks which could harm our business, operating results, and financial condition.

On July 16, 2014, we completed the purchase of all of the outstanding equity of Aktiv. We have incurred, and will continue 
to incur, significant costs in connection with the Aktiv acquisition and we have diverted, and will continue to divert, significant 
management resources in an effort to integrate the operations of Aktiv with that of our own. This could have a negative impact on 

22

      
our ability to manage our existing operations or pursue alternative strategic transactions, which could have a negative effect on 
our business, results of operations and financial condition.

We financed the Aktiv acquisition with a combination of cash, seller financing and funding from our domestic revolving 

credit facility. Additionally, we assumed Aktiv’s corporate debt.

As a result of the financing of the Aktiv acquisition, our debt has increased significantly, both in terms of the total amount 
of our borrowings and as a percentage of the equity of the combined company. This increase in our indebtedness could increase 
our vulnerability to general adverse economic and industry conditions, make it more difficult for us to satisfy obligations with 
respect to our indebtedness, require us to dedicate a substantial portion of our cash flow from operations to service payments on 
our debt, limit our flexibility to react to changes in our business and the industry in which we operate, place us at a competitive 
disadvantage with our competitors that have less debt and limit our ability to borrow additional funds.

Other  than  our  existing  U.K.  business,  PRA  UK,  which  we  acquired  in  2012,  we  have  limited  operating  experience  in 
international markets. The international nature of the Aktiv acquisition expands the risks and uncertainties described elsewhere in 
this section, including the following:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

changes in local political, economic, social and labor conditions in the markets in which we operate, including Europe 

and Canada;

foreign exchange controls on currency conversion and the transfer of funds that might prevent us from repatriating 

cash earned in countries outside the United States in a tax-efficient manner;

currency exchange rate fluctuations, currency restructurings, and hyperinflation or deflation, and our ability to manage 

these fluctuations through a foreign exchange risk management program;

different employee/employer relationships, laws and regulations and existence of employment tribunals;

laws and regulations imposed by foreign governments, including those relating to governing data security, sharing and 

transfer;

potentially adverse tax consequences resulting from changes in tax laws in the foreign jurisdictions in which we operate;

logistical, communications and other challenges caused by distance and cultural and language differences, making it 

harder to do business in certain jurisdictions; 

risks related to crimes, strikes, riots, civil disturbances, terrorist attacks and wars in a variety of new geographical 

locations; 

volatility of global credit markets and the availability of consumer credit and financing in our international markets

uncertainty as to the enforceability of contract and intellectual property rights under local laws;

the potential of forced nationalization of certain industries, or the impact on creditors’ rights,  consumer disposable 

income levels, flexibility and availability of consumer credit, and the ability to enforce and collect aged or charged-off 

debts  stemming  from  foreign  governmental  actions,  whether  through  austerity  or  stimulus  measures  or  initiative, 

intended to control or influence macroeconomic factors such a wages, unemployment, national output or consumption, 

inflation, investment, credit, finance, taxation or other economic drivers;

rapid changes in government policy, political or civil unrest, acts of terrorism, or threat of international boycotts or 

U.S. anti-boycott legislation;

increases in anti-American sentiment and the identification of international acquisitions with American sentiments;

the presence of varying levels of business corruption in international markets and the effect of various anti-corruption 

and other laws on our foreign operations;

given  our  high  employee  turnover  rates,  changing  labor  conditions  and  long-term  trends  towards  higher  wages  in 

developed and emerging international markets as well as the potential impact of union organizing efforts on day-to-

day operations and our ability to staff our international operations;

• 

potential damage to our reputation due to non-compliance with foreign and local laws; and

23

• 

the complexity and necessity of using non-U.S. representatives and consultants.

Any one of these factors could adversely affect our business, results of operations and financial condition.

If we do not successfully integrate Aktiv into our business operations, our business could be adversely affected.

As a result of the Aktiv acquisition, we will need to successfully integrate the operations of Aktiv with our business operations. 
Integrating the operations of Aktiv with that of our own has been and will continue to be a complex and time-consuming process. 
Prior to the Aktiv acquisition, Aktiv operated independently, with its own business, corporate culture, locations, employees and 
systems. There may be substantial difficulties, costs and delays involved in any integration of the business of Aktiv with that of 
our own. These may include:

• 

• 

• 

• 

• 

• 

• 

distracting management from day-to-day operations;

potential incompatibility of corporate cultures; 

an inability to achieve synergies as planned;

the failure to retain key personnel of Aktiv; 

costs and delays in implementing common systems and procedures; 

increased difficulties in managing our business due to the addition of international locations; and

the potential for negative local publicity towards a privately-held Norwegian company’s acquisition by a publicly-

owned U.S. corporation stemming from foreign anti-American sentiment.

Many of these risks may be accentuated because the vast majority of Aktiv’s operations, employees and customers are located 
outside of the United States. Any one or all of these factors may increase operating costs or lower anticipated financial performance. 
Many of these factors are also outside of our control. Achieving anticipated synergies and the potential benefits underlying our 
reasons for the Aktiv acquisition will depend on successful integration of the businesses. The failure to integrate the business 
operations of Aktiv successfully could have a material adverse effect on our business, financial condition and results of operations.

Compliance with complex and evolving foreign and U.S. laws and regulations that apply to our international operations, which 
will be expanded as a result of the Aktiv acquisition, could increase our cost of doing business in international jurisdictions.

As a result of the Aktiv acquisition, we will operate on an expanded international basis with additional offices or activities 
in a number of new jurisdictions throughout Europe. We will face increased exposure to risks inherent in conducting business 
internationally, including compliance with complex foreign and U.S. laws and regulations that apply to our international operations, 
which could increase our cost of doing business in international jurisdictions. These laws and regulations include anti-corruption 
laws such as the FCPA, the U.K. Bribery Act of 2010 and other local laws prohibiting corrupt payments to governmental officials, 
and those related to taxation. The FCPA and similar anti-bribery laws in other jurisdictions generally prohibit U.S.-based companies 
and their intermediaries from making improper payments to non-U.S. officials for the purpose of obtaining or retaining business. 
The U.K. Bribery Act of 2010 prohibits certain entities from making improper payments to governmental officials and to commercial 
entities. Given the high level of complexity of these laws, there is a risk that we may inadvertently breach certain provisions of 
these laws, for example through fraudulent or negligent behavior of individual employees, our failure to comply with certain formal 
documentation requirements, or otherwise. Violations of these laws and regulations could result in fines and penalties; criminal 
sanctions against us, our officers, or our employees; prohibitions on the conduct of our business and on our ability to offer our 
products and services in one or more countries, and could also adversely affect our brand, our international expansion efforts, our 
ability to attract and retain employees, our business and our operating results. Although we have implemented and, with respect 
to new jurisdictions we will enter as a result of the Aktiv acquisition, will implement, policies and procedures designed to ensure 
compliance with these laws and regulations, there can be no assurance that our employees, contractors or agents will not violate 
our policies.  Additionally, in accordance with the CRD IV, the Swedish Banking and Financing Business Act and the Supervision 
of Credit and Investment Institutions Act, certain of our EU subsidiaries are subject to capital adequacy requirements as prescribed 
by the Swedish Financial Supervisory Authority (“SFSA”), because they are included in a group that includes an entity which has 
been determined to be an EU authorized credit institution (AK Nordic AB), thereby resulting in their supervision by the SFSA and 
regulatory capital requirements.

Net capital requirements pursuant to the CRD IV may impede the business operations of our subsidiaries.

A  sub-group  of  the  company’s  EU  subsidiaries  has  been  determined  by  the  SFSA  to  be  financial  institutions  subject  to 
consolidated capital requirements under EU Directives and regulatory oversight, supervision and reporting requirements by the 

24

SFSA.  These and other similar provisions of applicable law may limit our ability to withdraw capital from our subsidiaries.  
Additionally, we have limited experience with the regulatory oversight, supervision, and reporting requirements of the SFSA.

We will incur significant transaction, integration and restructuring costs in connection with the Aktiv acquisition.

We have and will incur significant transaction costs related to the Aktiv acquisition. In addition, the combined business will 
incur integration and restructuring costs as we integrate the Aktiv business with our business. Although we expect that the realization 
of benefits related to the integration of the businesses may offset these costs over time, no assurances can be made that this net 
benefit will be achieved in the near term, or at all, which could adversely affect our financial condition and results of operations.

We may have exposure to additional tax liabilities as a result of the Aktiv acquisition.

As a multinational corporation, we are subject to income taxes as well as non-income based taxes, in both the United States 
and various foreign jurisdictions. Significant judgment is required in determining our worldwide provision for income taxes and 
other tax liabilities. Changes in tax laws or tax rulings may have a significant adverse impact on our effective tax rate. Recent 
proposals by the current U.S. administration for fundamental U.S. international tax reform, including without limitation provisions 
that would limit the ability of U.S. multinationals to defer U.S. taxes on foreign income, if enacted, could have a significant adverse 
impact on our effective tax rate following the Aktiv acquisition.

Prior to the Aktiv acquisition, Aktiv had been a privately-held company, and its new obligations for being a part of a public company 
may require significant resources and management attention.

Upon consummation of the Aktiv acquisition, Aktiv and its subsidiaries became subsidiaries of our consolidated company 
and will need to comply with the Sarbanes-Oxley Act of 2002 and the rules and regulations subsequently implemented by the SEC 
and  the  Public  Company Accounting  Oversight  Board. We  will  need  to  ensure  that Aktiv  establishes  and  maintains  effective 
disclosure controls as well as internal controls and procedures for financial reporting, and such compliance efforts may be costly 
and may divert the attention of management.  

Exchange rate fluctuations could adversely affect our results of operations and financial position.

We operate internationally, enter into transactions denominated in foreign currencies, and report our financial results in U.S. 
dollars.  As a result, we face exposure to fluctuations in currency exchange rates. Significant fluctuations in exchange rates between 
the U.S. dollar and foreign currencies or between the foreign currencies may adversely affect our net income. We may or may not 
implement a hedging program related to currency exchange rate fluctuations. Additionally, if implemented, such hedging programs 
could expose us to additional risks that could adversely affect our financial condition and results of operations.

Goodwill or other intangible asset impairment could negatively impact our net income and stockholders' equity.

We have recorded a significant amount of goodwill as a result of the Aktiv acquisition and other acquisitions.  Goodwill is 
not amortized, but is tested for impairment at the reporting unit level.  Goodwill is required to be tested for impairment annually 
and between annual tests if events or circumstances indicate that it is more likely than not that the fair value of a reporting unit is 
less than its carrying amount.  There are numerous risks that may cause the fair value of a reporting unit to fall below its carrying 
amount, which could lead to the recognition of goodwill impairment.  These risks include, but are not limited to, adverse changes 
in macroeconomic conditions, the business climate, or the market for the entity's products or services; significant variances between 
actual and expected financial results; negative or declining cash flows; lowered expectations of future results; failure to realize 
anticipated synergies from acquisitions; significant expense increases; a more likely-than-not expectation of selling or disposing 
all or a portion of a reporting unit; the loss of key personnel; a sustained decline in the Company's market capitalization; and an 
adverse action or assessment by a regulator.

Our goodwill impairment testing involves the use of estimates and the exercise of judgment, including judgments regarding 
expected future business performance and market conditions.  Significant changes in our assessment of such factors could affect 
our assessment of the fair value of one or more of our reporting units and could result in a goodwill impairment charge in a future 
period.

Other intangible assets, such as client and customer relationships, non-compete agreements and trademarks, are amortized.  
Risks, such as those that could lead to the recognition of goodwill impairment, could also lead to the recognition of other intangible 
asset impairment.

25

A loss of customers in our fee-for-service businesses could negatively affect our operations.

Our fee-for-service customers, in general, may terminate their relationship with us on 30 to 90 days' prior notice. In the event 
a customer or customers terminate or significantly cut back any relationship with us, it could reduce our profitability and harm 
our business.  Additionally, with respect to the acquisitions of our fee businesses, a significant portion of the valuation of such 
business was attributed to existing client and customer relationships.  Therefore, a loss of customers in these businesses could give 
rise to an impairment charge related to intangible assets specifically ascribed to existing client and customer relationships.

Our senior management team is important to our continued success and the loss of one or more members of senior management 
could negatively affect our operations.

The loss of the services of one or more of our key executive officers or key employees could disrupt our operations.  We 
have employment agreements with our Chief Executive Officer and several of our other senior executives.  The current agreements 
contain non-compete provisions that survive termination of employment.  However, these agreements do not and will not assure 
the continued services of these officers and we cannot ensure that the non-compete provisions will be enforceable. Our success 
depends on the continued service and performance of our key executive officers, and we cannot guarantee that we will be able to 
retain those individuals.

Our U.S. work force could become unionized in the future, which could adversely affect the stability of our operations and increase 
our costs.

Currently, none of our employees in the U.S. are represented by unions.  However, our U.S. employees have the right at any 
time under the National Labor Relations Act to form or affiliate with a union.  If some of our U.S. workforce was to become 
unionized  and  the  terms  of  the  collective  bargaining  agreement  were  significantly  different  from  our  current  compensation 
arrangements, it could adversely affect the stability of our work force and increase our costs.

We experience high employee turnover rates and we may not be able to hire and retain enough sufficiently trained employees to 
support our operations.

The receivables management industry is very labor intensive and, similar to other companies in our industry, we typically 
experience a high rate of employee turnover.  We experience higher productivity with more seasoned collectors.  We compete for 
qualified personnel with companies in our industry and in other industries.  Our growth requires that we continually hire and train 
new collectors.  A higher turnover rate among our collectors will increase our recruiting and training costs and limit the number 
of experienced collection personnel available to service our Core receivables.  If this were to occur, we would not be able to service 
our Core receivables effectively and this would reduce our ability to continue our growth and operate profitably.

We may not be able to retain, renegotiate or replace our credit facilities.

Our sources of financing include a domestic credit facility along with a European multicurrency revolving credit facility.  
The domestic facility includes an aggregate principal amount of $835 million which consists of a $185 million variable rate term 
loan and a $630.0 million revolving facility that both mature on December 19, 2017.  The European multicurrency revolving credit 
facility includes an aggregate amount of $500 million and matures on October 23, 2019.  Both facilities include financial and other 
restrictive covenants.  If we are unable to retain, renegotiate or replace our credit facility, our growth could be adversely affected, 
which could negatively impact liquidity and our business operations. 

We may not be able to continue to satisfy the restrictive covenants in the agreements governing our debt.

The agreements governing our debt impose a number of covenants, including restrictive covenants on how we operate our 
business. Failure to satisfy any one of these covenants could result in negative consequences including the following, each of 
which could have an adverse effect on our liquidity and our ability to conduct business:

•  acceleration of outstanding indebtedness;

•  exercise by our lenders of rights with respect to the collateral pledged under certain of our outstanding indebtedness;

•  our inability to continue to purchase receivables needed to operate our business; or

•  our inability to secure alternative financing on favorable terms, if at all.

26

We have additional indebtedness in the form of Convertible Senior Notes.

In August 2013, we completed a private offering of $287.5 million aggregate principal amount of 3.00% Convertible Senior 
Notes due 2020 (the “Notes”). Our ability to make scheduled payments of the principal of, to pay interest on, or to refinance our 
indebtedness, including the Notes, or to make cash payments in connection with any conversion of the Notes depends on our future 
performance, which is subject to economic, financial, competitive and other factors beyond our control. Our business may not 
continue to generate cash flow from operations in the future sufficient to service our indebtedness and make necessary capital 
expenditures. If we are unable to generate such cash flow, we may be required to adopt one or more alternatives, such as selling 
assets, restructuring indebtedness or obtaining additional equity capital on terms that may be onerous or highly dilutive. Our ability 
to refinance our indebtedness will depend on the capital markets and our financial condition at that time. We may not be able to 
engage in any of these activities or engage in these activities on desirable terms, which could result in a default on our debt 
obligations.

We may not have the ability to raise the funds necessary to repurchase the Notes upon a fundamental change or to settle conversions 
in cash.

Holders of the Notes will have the right to require us to repurchase their Notes upon the occurrence of a fundamental change 
at a repurchase price equal to 100% of their principal amount, plus accrued and unpaid interest, if any. In addition, in the event 
the conditional conversion feature of the Notes is triggered, holders of the Notes will be entitled to convert the Notes at any time 
during specified periods at their option.  Upon a conversion of Notes, unless we elect to deliver solely shares of our common stock 
to settle such conversion (other than paying cash in lieu of delivering any fractional shares of our common stock), we will be 
required to make cash payments in respect of the Notes.  However, we may not have enough available cash or be able to obtain 
financing at the time we are required to make repurchases of Notes surrendered to settle conversions in cash, and our ability to 
repurchase the Notes or pay cash upon conversion may be limited by law.

The accounting method for convertible debt securities that may be settled in cash, such as the Notes, could have an adverse effect 
on our reported financial results.

We follow the guidance of ASC 470-20, "Debt with Conversion and Other Options" (“ASC 470-20”). Under ASC 470-20, 
an entity must separately account for the liability and equity components of convertible debt instruments (such as the Notes) that 
may be settled entirely or partially in cash upon conversion in a manner that reflects the issuer’s economic interest cost. The effect 
of ASC 470-20 on the accounting for the Notes is that the equity component is required to be included in the additional paid-in 
capital section of stockholders’ equity on our consolidated balance sheet and the value of the equity component is treated as original 
issue discount for purposes of accounting for the debt component of the Notes. As a result, we are required to record a greater 
amount of non-cash interest expense in current periods presented as a result of the amortization of the discounted carrying value 
of the Notes to their face amount over the term of the Notes. We will report lower net income in our financial results because ASC 
470-20 requires interest to include both the current period’s amortization of the debt discount and the instrument’s coupon interest, 
which could adversely affect our reported or future financial results, the trading price of our common stock and the trading price 
of the Notes.

In addition, under certain circumstances, convertible debt instruments (such as the Notes) that may be settled entirely or 
partly in cash are currently accounted for utilizing the treasury stock method, the effect of which is that the shares issuable upon 
conversion of the Notes are not included in the calculation of diluted earnings per share except to the extent that the conversion 
value of the Notes exceeds their respective principal amount. Under the treasury stock method, for diluted earnings per share 
purposes, the transaction is accounted for as if the number of shares of common stock that would be necessary to settle such excess, 
if we elected to settle such excess in shares, are issued. We cannot be sure that the accounting standards in the future will continue 
to permit the use of the treasury stock method. If we are unable to use the treasury stock method in accounting for the shares 
issuable upon conversion of the Notes, then our diluted earnings per share could be adversely affected.

Conversion of the Notes may affect the price of our common stock.

The conversion of some or all of the Notes may dilute the ownership interest of existing stockholders to the extent we deliver 
shares of common stock upon conversion.  Holders of the Notes will be able to convert them only upon the satisfaction of certain 
conditions prior to February 1, 2020.  Upon conversion, holders of the Notes will receive cash, shares of common stock or a 
combination of cash and shares of common stock, at our election.  Any sales in the public market of shares of common stock issued 
upon conversion of the Notes could adversely affect the trading price of our common stock.

27

Changes in interest rates could increase our interest expense and reduce our net income.  Our future hedging strategies may not 
be successful in mitigating our risks associated with changes in interest rates and could adversely affect our results of operations 
and financial condition, as could our failure to comply with hedge accounting principles and interpretations.

Our revolving credit facilities bear interest at variable rates.  Increases in interest rates could increase our interest expense 
which would, in turn, lower our earnings.  From time to time, we may enter into hedging transactions to mitigate our interest rate 
risk on all or a portion of our debt. Hedging strategies rely on assumptions and projections. If these assumptions and projections 
prove to be incorrect or our hedges do not adequately mitigate the impact of changes in interest rates, we may experience volatility 
in our earnings that could adversely affect our results of operations and financial condition.

In addition, hedge accounting in accordance with FASB ASC Topic 815 “Derivatives and Hedging” requires the application 
of  significant  subjective  judgments  to  a  body  of  accounting  concepts  that  is  complex  and  for  which  the  interpretations  have 
continued to evolve within the accounting profession and among the standard-setting bodies.  Our failure to comply with hedge 
accounting principles and interpretations in the future could result in the loss of the applicability of hedge accounting which could 
adversely affect our results of operations and financial condition.

Additional taxes levied on us could harm our financial results.

We are subject to taxes in the markets in which we operate. Our future effective tax rates could be affected by changes in 
the mix of earnings in countries with differing statutory tax rates, changes in the valuation of deferred tax assets and liabilities, or 
changes in tax laws or their interpretation. Any of these changes could have an adverse effect on our profitability.  The determination 
of  the  worldwide  provision  for  income  taxes  and  other  tax  liabilities  requires  significant  judgment. Although  we  believe  our 
estimates are reasonable, the ultimate tax outcome may differ from the amounts recorded in our financial statements and may 
adversely affect our financial results in the period or periods for which such determination is made.

Our tax filings are subject to audit by domestic and foreign tax authorities. These audits may result in assessments of additional 
taxes, adjustments to the timing of taxable income or deductions or allocations of income among tax jurisdictions.  If any such 
challenges are made and are not resolved in our favor, they could have an adverse effect on our financial condition and results of 
operations. 

We file domestic income tax returns using the cost recovery method for tax revenue recognition as it relates to our debt 
purchasing business.  The Internal Revenue Service (“IRS”) has audited and issued a Notice of Deficiency for the tax years 2005 
through 2012. It has asserted that cost recovery for tax revenue recognition does not clearly reflect taxable income.  We have filed 
a petition in the United States Tax Court and believe we have sufficient support for the technical merits of our position and that it 
is more-likely-than-not this position will be sustained.  Accordingly, we have not accrued for interest or penalties on any of our 
tax positions, including the cost recovery matter.  The case is scheduled for trial in the United States Tax Court on June 22, 2015.  
If we are unsuccessful in the United States Tax Court, we can appeal to the federal Circuit Court of Appeals.  If judicial appeals 
prove unsuccessful, we may ultimately be required to pay the related deferred taxes, any potential interest, and penalties.  Payment 
of the assessed taxes, interest, and penalties could have an adverse effect on the Company’s financial condition, be material to the 
Company’s results of operations, and possibly requiring additional financing from other sources.  The deferred tax liability related 
to revenue recognition on our domestic debt purchasing business is $241.0 million at December 31, 2014.  

For financial reporting purposes, we utilize the interest method of revenue recognition for determining our income recognized on 
finance receivables, which is based on an analysis of projected cash flows that may prove to be less than anticipated and could 
lead to reductions in future revenues or the incurrence of allowance charges.

We  utilize  the  interest  method  to  determine  income  recognized  on  finance  receivables  under  the  guidance  of  Financial 
Accounting Standards Board Accounting Standards Codification 310-30, “Loans and Debt Securities Acquired with Deteriorated 
Credit Quality” (“ASC 310-30”).  Under this method, pools of receivables we acquire are modeled upon their projected cash flows.  
A yield is then established which, when applied to the unamortized purchase price of the receivables, results in the recognition of 
income at a constant yield relative to the remaining balance in the pool.  Each pool is analyzed regularly to assess the actual 
performance compared to that derived from our models.  Significant increases in expected future cash flows may be recognized 
prospectively, through an upward adjustment of the yield, over a pool's remaining life.  Any increase to the yield then becomes 
the new benchmark for future impairment testing for the pool.  Under ASC 310-30, rather than lowering the estimated yield if the 
collection estimates are not received or projected to be received, the carrying value of a pool would be written down to maintain 
the then current yield and is shown as a reduction in revenue in the consolidated income statements with a corresponding valuation 
allowance offsetting finance receivables, net, on the consolidated balance sheets.  As a result, if the accuracy of the modeling 
process deteriorates or there is a significant decline in anticipated future cash flows, we could incur reductions in future revenues 
resulting from additional allowance charges, which could reduce our profitability in a given period.

28

 
Our loss contingency accruals may not be adequate to cover actual losses.

We are involved in judicial, regulatory, and arbitration proceedings or investigations concerning matters arising from our 
business activities.  We have adopted reasonable compliance procedures and believe we have meritorious defenses in all material 
litigation pending against us; however, there can be no assurance as to the ultimate outcome.  We establish accruals for potential 
liability arising from legal proceedings when it is probable that such liability has been incurred and the amount of the loss can be 
reasonably estimated.  We may still incur legal costs for a matter even if we have not accrued a liability.  In addition, actual losses 
may be higher than the amount accrued for a certain matter, or in the aggregate.  An unfavorable resolution of a legal proceeding 
or claim could adversely impact our financial condition, results of operations, or cash flows.  For more information, refer to the 
“Litigation” section of Note 15 (Commitments and Contingencies).

Class action suits and other litigation could divert our management’s attention from operating our business and increase our 
expenses.

Grantors, debt purchasers and third-party collection agencies and attorneys in the consumer credit industry are frequently 
subject to putative class action lawsuits and other litigation.  Claims include failure to comply with applicable laws and regulations 
and improper or deceptive origination and servicing practices. Even when the basis for the litigation is groundless, considerable 
resources may be needed to respond, and such class action lawsuits or other litigation could adversely affect our results of operations 
and financial condition.

We  rely  on  our  systems,  including  our  telecommunications  and  computers  systems,  and  employees,  and  certain  failures  or 
disruptions could adversely affect the continuity of our business operations.

We may be subject to disruptions of our operating systems arising from events that are not entirely within our control.  Those 
events may include, for example, terrorist attacks, war and the outcome of war and threats of attacks; computer viruses; electrical 
or telecommunications outages; natural disasters; computer hacking attacks; malicious employee acts; other intentional destructive 
human acts; and disease pandemics. We could be subject to both private and public legal actions if consumer information stored 
in our systems is lost or misappropriated, as we are subject to extensive laws and regulations concerning the use and safeguarding 
of this information.  Any or all of these occurrences could have an adverse effect on our results of operations and financial condition.

Additionally, our success depends in large part on sophisticated telecommunications and computer systems.  The temporary 
or  permanent  loss  of  our  computer  and  telecommunications  equipment  and  software  systems,  through  casualty  or  operating 
malfunction, could disrupt our operations.  In the normal course of our business, we must record and process significant amounts 
of data quickly and accurately to access, maintain and expand the databases we use for our collection activities.  Any failure of 
our information systems or software and our backup systems would interrupt our business operations and harm our business.  Our 
headquarters are located in a region that is susceptible to hurricane damage, which may increase the risk of disruption of information 
systems and telephone service for sustained periods.

Further, our business depends heavily on services provided by various local and long distance telephone companies.  A 
significant increase in telephone service costs or any significant interruption in telephone services could reduce our profitability 
or disrupt our operations and harm our business.

The  occurrence  of  cyber  incidents,  or  a  deficiency  in  our  cyber-security,  could  negatively  impact  our  business  by  causing  a 
disruption in our operations, a compromise or corruption of our confidential information or damage to our Company's image, all 
of which could negatively impact our financial results.

A  cyber  incident  is  considered  to  be  any  adverse  event  that  threatens  the  confidentiality,  integrity  or  availability  of  our 
information  resources.  More  specifically,  a  cyber  incident  is  an  intentional  or  unintentional  event  that  can  include  gaining 
unauthorized access to systems to disrupt operations, corrupt data or steal confidential information. Our business is highly dependent 
on our ability to process and monitor a large number of transactions across markets and in multiple currencies. As our geographical 
reach expands, maintaining the security of our systems and infrastructure becomes more significant.  Privacy laws in the United 
States,  in  Europe and  elsewhere  govern  the  collection and  transmission of  personal  data.   As  our  reliance on  technology has 
increased, so have the risks posed to our systems, both internal and those we have outsourced. Our three primary risks that could 
directly result from the occurrence of a cyber incident are operational interruption, damage to our image, and private data exposure. 
Private  data  may  include  customer  information,  our  employees’  personally  identifiable  information,  or  proprietary  business 
information such as underwriting and collections methodologies.  We have implemented solutions, processes, and procedures to 
help mitigate these risks, but these measures, as well as our organization's increased awareness of our risk of a cyber incident, do 
not guarantee that our financial results will not be negatively impacted by such an incident.

29

We serve markets that are highly competitive, and we may be unable to compete with businesses that may have greater resources 
than us.

We face competition in the markets we serve from new and existing providers of outsourced receivables management services, 
including other purchasers of defaulted receivables portfolios, contingent fee businesses and debt owners that manage their own 
defaulted receivables rather than outsourcing them. 

We face bidding competition in our acquisition of defaulted receivables and in our placement of fee based receivables, and 
we also compete on the basis of reputation, industry experience and performance.  Some of our current competitors and possible 
new competitors may have greater financial, personnel and other resources, and greater adaptability to changing market needs.  
There has been substantial activity in mergers and consolidation of companies in our industry, and efforts by our competitors to 
gain market share have resulted in significant portfolio pricing pressure.  Moreover, our competitors may elect to pay prices that 
we determine are not reasonable and, in that event, our volume of purchases may be diminished.  In the future, we may not have 
the resources or ability to compete successfully.  

We may make business acquisitions that prove unsuccessful or strain or divert our resources.

Through acquisitions, we may enter markets in which we have no or limited experience.  Further, acquisitions may place 
additional constraints on our resources by diverting the attention of our management team from other business concerns.  Moreover, 
any acquisition may result in a potentially dilutive issuance of equity securities or may result in the incurrence of additional debt 
and amortization expenses of related intangible assets, which could reduce our profitability and harm our business.

We intend to consider additional acquisitions of companies that could complement our business, including the acquisition 
of entities offering greater access and expertise in other asset types and markets that are related but that we do not currently serve.  
We may not be able to successfully operate future acquired entities, or integrate these businesses with our own, and we may be 
unable to maintain our standards, controls and policies.

We may not be able to manage our growth effectively.

We have expanded significantly since our formation and we intend to maintain our focus on growth.  However, our growth 
will place additional demands on our resources and we cannot ensure that we will be able to manage our growth effectively.  In 
order to successfully manage our growth, we may need to:

•  expand and enhance our administrative infrastructure;

•  continue to improve our management, financial and information systems and controls; and

•  recruit, train, manage and retain our employees effectively.

Continued growth could place a strain on our management, operations and financial resources.  We cannot ensure that our 
infrastructure, facilities and personnel will be adequate to support our future operations or to effectively adapt to future growth.  
If we cannot manage our growth effectively, our results of operations may be adversely affected.

We may be unable to execute our growth strategy. 

Our strategy is to grow organically and supplement that growth externally with select acquisitions. Our success depends 
primarily on acquiring defaulted consumer debt portfolios. There can be no assurance that we will be successful in continuing our 
organic, or internal, growth strategy. Our ability to identify appropriate markets for national and international expansion, recruit 
and retain qualified personnel, and fund growth at a reasonable cost, depends upon prevailing economic conditions, maintenance 
of sufficient capital, competitive factors, changes in banking laws, and other factors. 

The market price of our shares of common stock could fluctuate significantly.

Wide fluctuations in the trading price or volume of our shares of common stock could be caused by many factors, including 
factors  relating  to  our  company  or  to  investor  perception  of  our  company  (including  changes  in  financial  estimates  and 
recommendations by research analysts), but also factors relating to (or relating to investor perception of) the receivables management 
industry, debt collection or the economy in general.

30

Negative publicity or reputational attacks could damage our reputation and our business.

From time to time there are negative news stories about our industry or company, especially with respect to alleged conduct 
in collecting debt from customers.  Internet sites are maintained where consumers can list their concerns about the activities of 
debt collectors and seek guidance from other website posters on how to handle the situation. Advertisements by debt relief attorneys 
and credit counseling centers are becoming more common, adding to the negative attention given to our industry. Negative public 
opinion about our alleged or actual debt collection practices or about the debt collection industry, including those expressed via 
television, newspapers, radio, or social media such as blogs, websites or newsletters, regardless of the factual accuracy of the 
assertions, could adversely impact our stock price and our ability to retain and attract customers and employees and customers 
may be more reluctant to pay their debts and more likely to pursue legal action against us regardless of whether those actions are 
warranted.  Furthermore, such negative publicity could result in financial institutions reducing or eliminating sales of portfolios 
to us which would harm our business and negatively impact our financial results.

Our certificate of incorporation, by-laws and Delaware law contain provisions that may prevent or delay a change of control or 
that may otherwise be in the best interest of our stockholders.

Our certificate of incorporation and by-laws contain provisions that may make it more difficult, expensive or otherwise 
discourage a tender offer or a change in control or takeover attempt by a third-party, even if such a transaction would be beneficial 
to our stockholders. The existence of these provisions may have a negative impact on the price of our common stock by discouraging 
third-party  investors  from  purchasing  our  common  stock.  In  particular,  our  certificate  of  incorporation  and  by-laws  include 
provisions that: 

•  classify our board of directors into three groups, each of which will serve for staggered three-year terms;

•  permit a majority of the stockholders to remove our directors only for cause;

•  permit our directors, and not our stockholders, to fill vacancies on our board of directors;

•  require stockholders to give us advance notice to nominate candidates for election to our board of directors or to make 

stockholder proposals at a stockholders’ meeting;

•  permit a special meeting of our stockholders to be called only by approval of a majority of the directors, the chairman of 

the board of directors, the chief executive officer, the president or the written request of holders owning at least 30% of 

our common stock;

•  permit our board of directors to issue, without approval of our stockholders, preferred stock with such terms as our board 

of directors may determine;

•  permit the authorized number of directors to be changed only by a resolution of the board of directors; and

•  require the vote of the holders of a majority of our voting shares for stockholder amendments to our by-laws.

In addition, we are subject to Section 203 of the Delaware General Corporation Law which provides certain restrictions on 
business combinations between us and any party acquiring a 15% or greater interest in our voting stock other than in a transaction 
approved by our board of directors and, in certain cases, by our stockholders. These provisions of our certificate of incorporation, 
our by-laws and Delaware law could delay or prevent a change in control, even if our stockholders support such proposals. Moreover, 
these provisions could diminish the opportunities for stockholders to participate in certain tender offers, including tender offers at 
prices above the then-current market value of our common stock, and may also inhibit increases in the trading price of our common 
stock that could result from takeover attempts or speculation.

Provisions of our by-laws that require current or prior stockholders to reimburse us and our directors, officers or employees for 
unsuccessful claims may have the effect of discouraging lawsuits against us or our directors, officers or employees.

              On July 28, 2014 we adopted certain amendments to our by-laws.   As amended, our by-laws provide that, to the fullest 
extent permitted by law, any current or prior stockholder, or person acting on their behalf, that initiates, asserts, joins, assists or 
has a direct financial interest in an action, suit or proceeding against us or any of our directors, officers or employees and who 
does not obtain a judgment on the merits that substantially achieves, in substance and amount, the full remedy sought in such claim 
will be obligated to pay all of its own litigation expenses as well as reimburse us for all fees, costs and expenses (including but 
not  limited  to  attorneys'  fees  and  other  litigation  expenses)  that  are  incurred  by  us  or  our  directors,  officers  or  employees  in 
connection with such unsuccessful claim. These provisions may have the effect of discouraging lawsuits against us or our directors, 
officers or employees.

31

The sudden collapse of one of the financial institutions in which we are depositors could negatively affect our financial results.

We maintain depository accounts with financial institutions in the United States and Europe for daily cash flow needs. While 
depository accounts in the United States are covered by Federal Deposit Insurance Corporation ("FDIC") insurance, we have 
exposure with certain financial institutions to the extent our cash balances exceed the current $250,000 in maximum FDIC coverage.  
If one of the financial institutions in which we have significant deposits were to collapse suddenly, we could potentially be unable 
to retrieve our deposits and therefore incur significant losses relating to the lost deposits.  This could have an adverse effect on 
our financial results.

Item 1B. Unresolved Staff Comments.

None.

Item 2. Properties.

Our corporate headquarters and primary domestic operations facility are located in Norfolk, Virginia.  In addition, we have 
operational centers, all of which are leased except the facilities in Kansas and Tennessee, in the following locations in North 
America and Europe:

North America

- Birmingham, Alabama

- Conshohocken, Pennsylvania

- Folsom, California

- Fresno, California

- Hampton, Virginia

- Houston, Texas

- Hutchinson, Kansas

- Bromley, United Kingdom

- Duisburg, Germany

- Eisenstadt, Austria

- Helsinki, Finland

- Kilmarnock, Scotland

- Jackson, Tennessee

- Lake Forest, California

- Las Vegas, Nevada

- London, Ontario, Canada

- North Richland Hills, Texas

- Rosemont, Illinois

- San Diego, California

- Madrid, Spain

- Oslo, Norway

- Uppsala, Sweden

- Zug, Switzerland

Europe

We also lease several less significant facilities in various locations throughout the North America and Europe which are not 
listed above.  We do not consider any specific leased or owned facility to be material to our operations. We believe that equally 
suitable alternative facilities are available throughout our geographic market areas.

Item 3. Legal Proceedings.

We and our subsidiaries are from time to time subject to a variety of routine legal and regulatory claims, inquiries and 
proceedings, most of which are incidental to the ordinary course of our business.  We initiate lawsuits against customers and are 
occasionally countersued by them in such actions.  Also, customers, either individually, as members of a class action, or through 
a governmental entity on behalf of customers, may initiate litigation against us in which they allege that we have violated a state 
or federal law in the process of collecting on an account.  From time to time, other types of lawsuits are brought against us. 

While the outcome of any of these claims, inquiries or proceedings cannot be predicted with certainty, no legal proceedings 
were commenced during the period covered by this report that the Company believes could reasonably be expected to have a 
material  adverse  effect  on  its  financial  condition,  results  of  operations  and  cash  flows.  Refer  to  Note  15  “Commitments  and 
Contingencies” of our Consolidated Financial Statements (Part II, Item 8 of this Form 10-K) for information regarding legal 
proceedings in which we are involved.

Item 4. Mine Safety Disclosures.

Not applicable.

32

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities.

Price Range of Common Stock

The Company's common stock is traded on the NASDAQ Global Select Market under the symbol “PRAA.”  The following 
table sets forth the high and low sales price for the Company's common stock, as reported by the NASDAQ Global Select Market, 
for the periods indicated.

2013
Quarter ended March 31, 2013

Quarter ended June 30, 2013

Quarter ended September 30, 2013

Quarter ended December 31, 2013

2014
Quarter ended March 31, 2014

Quarter ended June 30, 2014

Quarter ended September 30, 2014

Quarter ended December 31, 2014

High

$42.59

$54.62

$61.60

$63.96

High

$60.48

$60.00

$62.20

$65.00

Low

$33.68

$38.97

$45.83

$49.88

Low

$47.53

$50.29

$52.01

$52.30

Based on information provided by our transfer agent and registrar, as of February 18, 2015, there were 75 holders of record 

and 47,761 beneficial owners of the Company's common stock.

Stock Performance

The following graph compares from December 31, 2009 to December 31, 2014, the cumulative stockholder returns assuming 
an initial investment of $100 in the Company's common stock at the beginning of the period, the stocks comprising the NASDAQ 
Global Market Composite Index, and the stocks comprising a peer group index consisting of five peers which includes Encore 
Capital Group, Inc., Asta Funding, Inc., Atlanticus Holdings Corporation (formerly Compucredit Holdings Corporation), FTI 
Consulting Inc. and EPIQ Systems Inc.  Additionally, we have added a comparison to the NASDAQ Financial 100 (IXF), an index 
of the 100 largest domestic and international financial securities listed on NASDAQ based on market capitalization.  We believe 
this index reflects a better, more comprehensive line of business listing than the custom peer group previously used.  For the five-
year period ended December 31, 2014, we have included both the new index and the old custom peer group.  Any dividends paid 
during the five year period are assumed to be reinvested.

33

 
2009

2010

2011

2012

2013

2014

As of December 31,

PRA Group, Inc.
NASDAQ Financials 100
NASDAQ Global Market Composite Index
Custom Peer Group

$
$
$
$

100
100
100
100

$
$
$
$

168
114
120
95

$
$
$
$

151
102
104
95

$
$
$
$

238
119
120
92

$
$
$
$

353
169
199
124

$
$
$
$

387
177
211
116

The  comparisons  of  stock  performance  shown  above  are  not  intended  to  forecast  or  be  indicative  of  possible  future 

performance of PRA’s common stock. PRA does not make or endorse any predictions as to its future stock performance.

Dividend Policy

Our board of directors sets our dividend policy. We do not currently pay regular dividends on our common stock and did 
not pay dividends in 2014 or 2013; however, our board of directors may determine in the future to declare or pay dividends on 
our common stock. Under the terms of our credit facility, cash dividends may not exceed $20 million in any fiscal year without 
the consent of our lenders. Any future determination as to the declaration and payment of dividends will be at the discretion of 
our  board  of  directors  and  will  depend  on  then  existing  conditions,  including  our  financial  condition,  results  of  operations, 
contractual restrictions, capital requirements, business prospects and other factors that our board of directors may consider relevant.

Recent Sales of Unregistered Securities

None.

Securities Authorized for Issuance Under Equity Compensation Plans

For information regarding securities authorized for issuance under equity compensation plans see Note 9 "Share-Based 

Compensation" of our Consolidated Financial Statements.

Share Repurchase Programs 

On February 2, 2012, the Company's board of directors authorized a share repurchase program to purchase up to $100,000,000 
of the Company's outstanding shares of common stock on the open market.  During November 2014, the Company purchased the 
remaining shares allowed under the plan. 

On December 10, 2014, the Company's board of directors authorized a new share repurchase program to purchase up to 

$100,000,000 of the Company's outstanding shares of common stock on the open market.

The following table provides information about the Company's common stock purchased during the fourth quarter of 2014.

Total Number of
Shares Purchased

Average Price Paid
per Share

Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs

Maximum Remaining
Purchase Price for Share
Repurchases Under the
Plan

323,900 $

250,000

573,900 $

57.94

57.59

57.79

323,900 $

250,000

573,900 $

—

85,602,124

85,602,124

Month Ended

November 30, 2014

December 31, 2014

Total

34

Item 6. Selected Financial Data.

The following selected financial data should be read in conjunction with the “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” section below, the audited consolidated financial statements and the notes to the 
audited consolidated financial statements.  Certain prior year amounts have been reclassified for consistency with the current 
period presentation. 

INCOME STATEMENT DATA:
(In thousands, except per share data)
Revenues:

Income recognized on finance receivables, net
Fee income
Other revenue
Total revenues
Operating expenses:

$

Compensation and employee services
Legal collection fees
Legal collection costs
Agency fees
Outside fees and services
Communication
Rent and occupancy
Depreciation and amortization
Other operating expenses
Impairment of goodwill

Total operating expenses

Gain on sale of property

Income from operations
Interest income
Interest expense
Foreign exchange (loss)/gain
Income before income taxes
Provision for income taxes
Net income

2014

2013

2012

2011

2010

Years Ended December 31,

$

807,474
65,675
7,820
880,969

234,531
51,107
88,054
16,399
55,821
33,085
11,509
18,414
29,981
—
538,901
—
342,068
4
(35,230)
(5,829)
301,013
124,508
176,505

$

$

663,546
71,532
57
735,135

192,474
41,488
83,063
5,901
31,615
28,161
8,311
14,417
25,781
6,397
437,608
—
297,527
3
(14,469)
4
283,065
106,146
176,919

$

530,635
62,164
2
592,801

168,356
34,393
72,325
5,906
28,867
25,225
7,498
14,515
19,661
—
376,746
—
216,055
10
(9,041)
9
207,033
80,934
126,099

401,895
56,115
925
458,935

138,202
23,621
38,659
7,653
19,310
20,328
6,437
12,943
14,914
—
282,067
1,157
178,025
7
(10,569)
—
167,463
66,319
101,144

309,680
63,026
—
372,706

124,077
17,599
31,330
12,012
12,554
14,737
5,728
12,437
12,370
—
242,844
—
129,862
65
(9,052)
—
120,875
47,004
73,871

Adjustment for net (income)/loss attributable to
redeemable noncontrolling interest
Net income attributable to PRA Group, Inc.

Net income per share attributable to PRA Group, Inc:

Basic
Diluted

Weighted average number of shares outstanding:

Basic
Diluted

OPERATING AND OTHER FINANCIAL DATA:
(Dollars in thousands)
Cash receipts
Operating expenses to cash receipts
Return on equity (1)
Acquisitions of finance receivables, at cost (2)
Employees at period end

—

(1,605)

494

(353)

(417)

$

176,505

$

175,314

$

126,593

$

100,791

$

73,454

$3.53
$3.50

49,990
50,421

$3.48
$3.45

50,366
50,873

$2.48
$2.46

50,991
51,369

$1.96
$1.95

51,330
51,690

$1.46
$1.45

50,460
50,655

$ 1,444,487

$ 1,213,969

$

970,848

$

761,605

$

592,368

37%
19%

36%
22%

39%
20%

37%
19%

41%
17%

$ 1,432,483
3,880

$

656,784
3,543

$

542,451
3,221

$

408,408
2,641

$

367,443
2,473

(1)  Calculated by dividing net income for each year by average monthly stockholders’ equity for the same year.
(2)  Represents cash paid for finance receivables. It does not include certain capitalized costs or buybacks.  It also includes 

the acquisition date finance receivable portfolio that was acquired in connection with the Aktiv acquisition.  

35

 
 
 
Below are listed certain key balance sheet data for the periods presented:

(In thousands)

BALANCE SHEET DATA:
Cash and cash equivalents
Finance receivables, net
Total assets
Borrowings
Total stockholders’ equity

2014

2013

2012

2011

2010

As of December 31,

$

39,661
2,001,790
2,778,751
1,482,456
902,215

$

162,004
1,239,191
1,601,232
451,780
869,476

$

32,687
1,078,951
1,288,956
327,542
708,427

$

26,697
926,734
1,071,123
221,246
595,488

$

41,094
831,330
995,908
320,396
490,516

Below are listed the quarterly consolidated income statements for the years ended December 31, 2014 and 2013:

Dec. 31,
2014

Sept. 30,
2014

June 30,
2014

Mar. 31,
2014

Dec. 31,
2013

Sept. 30,
2013

June 30,
2013

Mar. 31,
2013

For the Quarter Ended

(In thousands, except per share data)

INCOME STATEMENT DATA:

Revenues:

Income recognized on finance
receivables, net

Fee income

Other revenue

Total revenues

Operating expenses:

$ 222,660

$ 224,326

$ 182,518

$ 177,970

$ 168,728

$ 171,456

$ 168,570

$ 154,792

22,800

5,271

12,757

1,890

14,510

315

15,608

344

16,125

26,249

14,391

14,767

—

57

—

—

250,731

238,973

197,343

193,922

184,853

197,762

182,961

169,559

Compensation and employee services

Legal collection fees

Legal collection costs

Agency fees

Outside fees and services

Communication

Rent and occupancy

Depreciation and amortization

Other operating expenses

Impairment of goodwill

65,448

15,125

15,725

7,497

15,707

7,715

3,477

5,307

4,870

—

65,237

13,778

20,367

5,988

17,210

8,642

3,283

4,949

11,330

—

52,461

11,371

25,429

1,464

12,113

7,765

2,411

4,211

7,681

—

51,385

10,833

26,533

1,450

10,791

8,963

2,338

3,947

6,100

—

46,393

10,144

20,044

1,608

6,827

7,357

2,254

3,730

8,152

—

52,882

10,206

19,801

1,404

8,707

6,418

2,178

3,753

6,551

6,397

48,202

10,609

22,717

1,280

8,634

6,469

2,031

3,568

5,623

—

44,997

10,529

20,501

1,609

7,447

7,917

1,848

3,366

5,455

—

Total operating expenses

140,871

150,784

124,906

122,340

106,509

118,297

109,133

103,669

Income from operations

109,860

88,189

72,437

71,582

78,344

79,465

73,828

65,890

Interest income

Interest expense

Foreign exchange (loss)/gain

Income before income taxes

Provision for income taxes

Net income

Adjustment for net (income)/loss
attributable to redeemable
noncontrolling interest

1

(13,494)

(2,898)

93,469

46,478

46,991

1

(11,808)

3,258

79,640

28,473

51,167

1

(5,068)

(6,197)

61,173

23,666

37,507

1

3

—

—

—

(4,860)

(4,862)

(3,995)

(2,923)

(2,689)

8

66,731

25,891

40,840

6

73,491

27,714

45,777

3

75,473

26,262

49,211

(2)

(3)

70,903

27,489

43,414

63,198

24,681

38,517

—

—

—

—

—

(1,873)

185

83

Net income attributable to PRA Group, Inc.

$

46,991

$

51,167

$

37,507

$

40,840

$

45,777

$

47,338

$

43,599

$

38,600

Net income per share attributable to PRA
Group, Inc:

Basic

Diluted

$

$

0.94

0.93

$

$

1.02

1.01

$

$

0.75

0.74

$

$

0.82

0.81

$

$

0.92

0.91

$

$

0.94

0.93

$

$

0.86

0.85

$

$

0.76

0.75

Weighted average number of shares
outstanding:

Basic

Diluted

49,892

50,444

50,075

50,439

50,065

50,437

49,929

50,363

49,750

50,375

50,154

50,660

50,751

51,183

50,801

51,273

36

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Below are listed the quarterly consolidated balance sheets for the years ended December 31, 2014 and 2013:

Dec. 31,
2014

Sept. 30,
2014

June 30,
2014

Mar. 31,
2014

Dec. 31,
2013

Sept. 30,
2013

June 30,
2013

Mar. 31,
2013

Quarter Ended as of:

(Dollars in thousands)

BALANCE SHEET DATA:

Assets

Cash and cash equivalents

$

39,661

$

70,300

$

270,526

$

191,819

$

162,004

$

108,705

$

43,459

$

39,111

Investments

Finance receivables, net

Other receivables, net

Income taxes receivable

Property and equipment, net

Net deferred tax asset

Goodwill

Intangible assets, net

Other assets

Total assets

89,703

—

—

—

—

—

—

—

2,001,790

1,913,710

1,219,595

1,253,961

1,239,191

1,256,822

1,236,859

1,169,747

12,959

—

48,258

6,126

18,217

11,506

45,969

4,639

12,458

6,072

38,902

1,404

11,551

1,015

35,130

1,369

12,359

11,710

31,541

1,361

12,047

2,708

28,059

—

10,421

2,487

27,278

—

9,234

—

25,470

—

527,445

594,401

105,122

104,086

103,843

102,891

106,953

106,912

10,933

41,876

12,315

86,372

13,805

27,478

14,714

28,968

15,767

23,456

16,746

20,007

17,396

12,393

18,550

13,715

$ 2,778,751

$ 2,757,429

$ 1,695,362

$ 1,642,613

$ 1,601,232

$ 1,547,985

$ 1,457,246

$ 1,382,739

Liabilities and Equity

Liabilities

Accounts payable

Accrued expenses

Income taxes payable

Accrued compensation

Net deferred tax liability

Interest-bearing deposits

Borrowings

Total liabilities

Redeemable noncontrolling
interest
Stockholders’ equity

$

19,456

$

15,352

$

20,396

$

24,199

$

14,819

$

14,446

$

9,356

$

57,320

11,020

22,993

255,587

27,704

65,294

5,547

21,466

237,201

27,300

1,482,456

1,425,409

1,876,536

1,797,569

33,594

—

14,320

226,011

—

448,785

743,106

28,351

—

8,684

220,883

—

450,278

732,395

27,655

—

27,431

210,071

—

451,780

731,756

33,023

740

20,454

200,109

—

452,229

721,001

29,600

—

14,552

187,730

—

413,774

655,012

12,590

20,283

22,349

9,260

185,772

—

371,159

621,413

—

—

—

—

—

10,336

10,336

10,336

Common stock

Additional paid-in capital

Retained earnings

Accumulated other
comprehensive income/(loss)
Total stockholders’ equity

496

111,659

906,010

501

141,490

859,019

501

137,512

807,852

501

134,892

770,345

498

729,505

135,441

498

129,570

683,728

507

156,574

636,390

510

159,256

592,791

(115,950)

(41,150)

6,391

4,480

4,032

2,852

(1,573)

(1,567)

902,215

959,860

952,256

910,218

869,476

816,648

791,898

750,990

Total liabilities and equity

$ 2,778,751

$ 2,757,429

$ 1,695,362

$ 1,642,613

$ 1,601,232

$ 1,547,985

$ 1,457,246

$ 1,382,739

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Overview

We are a global financial and business services company with operations in North America and Europe. Our primary business 
is the purchase, collection and management of portfolios of defaulted receivables. We also service receivables on behalf of clients on 
either a commission or transaction-fee basis and provide class action claims settlement recovery services and related payment processing 
to corporate clients.  

Our industry is highly regulated under various laws. In the United States, they include the FDCPA, FCRA, Dodd-Frank Act, 
Telephone Consumer Protection Act and its prohibition against unfair, deceptive and abusive acts and practices (“UDAAP”) and other 
federal and state laws. Likewise, our business is regulated by various laws in the European countries and Canadian territories in which 
we operate. We are subject to inspections, examinations, supervision and investigation by regulators in the United Kingdom, in each 
U.S. state in which we are licensed, and also by the CFPB. If any such inspections or investigations result in findings or there is an 
adjudication that we have failed to comply with applicable laws and regulations, we could be subject to penalties, litigation losses and 
expenses, damage to our reputation, or the suspension or termination of or required modification to our ability to conduct collections, 
which would adversely affect our financial results and condition.  The CFPB is currently looking into practices regarding the collection 

37

 
 
of consumer debt in our industry.  In response to an investigative demand from the CFPB, we have provided certain documents and 
data regarding our debt collection practices.  Subsequently, we have discussed a proposed resolution involving possible penalties, 
restitution and the adoption of new practices and controls in the conduct of our business.  We have provided comments and engaged 
in discussions, which have included a number of face-to-face meetings with the CFPB staff.  In these discussions, the staff has taken 
certain positions with respect to legal requirements applicable to our debt collection practices with which we disagree.  While we are 
actively seeking a consensual resolution to this matter, if we are unable to resolve our differences through these ongoing discussions, 
we could become involved in litigation.  The CFPB is also expected to adopt additional rules that will affect our industry, and has 
sought feedback on a wide range of debt collection issues.  There can be no assurance that the outcome of these discussions, possible 
litigation or new industry regulations would not have an adverse effect on our business' financial condition or operating results.

On August 4, 2014, the Office of the Comptroller of the Currency (“OCC”) issued risk guidance detailing the principles they 
expect financial institutions to follow in connection with the sale of consumer debt.  We are currently in the process of evaluating the 
impact that this guidance may have on our business, if any.

We  are  currently  headquartered  in  Norfolk, Virginia,  and  employ  approximately  3,900  full  time  equivalents.  Our  shares  of 
common stock are traded on the NASDAQ Global Select Market under the symbol “PRAA.”  Effective October 23, 2014, we changed 
our name from Portfolio Recovery Associates, Inc. to PRA Group, Inc.

On July 1, 2014, we acquired certain operating assets from PCM.  These assets include PCM’s IVA Master Servicing Platform 
as  well  as  other  operating  assets  associated  with  PCM’s  IVA  business.  The  purchase  price  of  these  assets  was  approximately $5 
million and was paid from our existing cash balances.

On July 16, 2014, we completed the purchase of the outstanding equity of Aktiv, a Norway-based company specializing in the 
acquisition and servicing of non-performing consumer loans throughout Europe and in Canada, for a purchase price of approximately 
$861.3 million, and assumed approximately $433.7 million of Aktiv’s corporate debt, resulting in an acquisition of estimated total 
enterprise value of $1.3 billion. We financed the acquisition with cash of $206.4 million, $169.9 million in financing from an affiliate 
of the seller (which bears interest at a variable rate equal to LIBOR plus 3.75% per annum and matures on July 16, 2015), and $485.0 
million from our domestic, revolving credit facility. 

The Aktiv  acquisition  provided  us  entry  into  several  new  markets,  providing  us  additional  geographic  diversity  in  portfolio 
purchasing and collection.  Aktiv's Chief Executive Officer, his executive team and the more than 400 Aktiv employees joined our 
workforce upon the closing of the transaction.

 A publicly traded company from 1997 until early 2012 (traded on the Oslo Stock Exchange under the symbol "AIK"), Aktiv has 
developed a mixed in-house and outsourced collection strategy.  Aktiv maintains in-house servicing platforms in eight markets, and 
owns portfolios in thirteen markets.  Aktiv has more than 20 years of experience and data in a wide variety of consumer asset classes, 
across an extensive geographic background.  Aktiv acquired more than 2,000 portfolios, with a face value of more than $38 billion.  
In 2013, Aktiv collected $318 million on its portfolios and purchased $248 million in new portfolios, up from $222 million in 2012.  
During the year ended December 31, 2014, Aktiv collected $347 million on its portfolios and purchased $276 million in new portfolios.  
During the period from July 16, 2014 through December 31, 2014, this new part of our operations collected $160.6 million on its 
portfolios and purchased $171 million in new portfolios.  Total assets of this business were approximately $1.4 billion at December 
31, 2014, up from Aktiv's total assets of approximately $900 million at December 31, 2013, due largely to the goodwill recorded at 
acquisition.

 During the year ended December 31, 2014, we incurred approximately $17.2 million of transaction costs related to the acquisition.  
We estimate that we will incur approximately $2-3 million of additional non-recurring integration costs in the first quarter of 2015.  
Additionally, as a result of expanding our international footprint into many countries with various currencies throughout Europe, we 
are subject to foreign currency fluctuations between and among the U.S. dollar and each of the other currencies in which we now 
operate.  As a result, for the year ended December 31, 2014, we recorded net foreign exchanges losses of $5.8 million on our income 
statement.    

Earnings Summary

For the year ended December 31, 2014, net income attributable to PRA was $176.5 million, or $3.50 per diluted share, compared 
with $175.3 million, or $3.45 per diluted share, for the year ended December 31, 2013. Total revenues were $881.0 million for the 
year ended December 31, 2014, up 19.8% from the same year ago period. Revenues during the year ended December 31, 2014 consisted 
of $807.5 million in income recognized on finance receivables, net of allowance charges, $65.7 million in fee income and $7.8 million 
in other revenue.  Income recognized on finance receivables, net of allowance charges, for the year ended December 31, 2014 increased 
$143.9 million, or 21.7%, over 2013, primarily as a result of an increase in cash collections mainly due to the Aktiv acquisition.  Cash 
38

collections were $1.379 billion during the year ended December 31, 2014, up 20.7% over $1.142 billion in the year ended December 
31, 2013.  During the year ended December 31, 2014, PRA recorded $4.9 million in net allowance charge reversals, compared with 
$2.0 million in net allowance charge reversals in the year ended December 31, 2013.  Our performance has been positively impacted 
by operational efficiencies surrounding the cash collections process, including the continued refinement of account scoring analytics 
as it relates to both legal and non-legal collection channels.  Additionally, we have continued to develop our internal legal collection 
staff resources, which enables us to place accounts into that channel that otherwise would have been prohibitively expensive for legal 
action and to collect these accounts more efficiently and profitably.

Fee income decreased from $71.5 million for the year ended December 31, 2013 to $65.7 million in 2014, primarily due to a 
decrease in revenues generated by CCB and our PRA UK business.  The decrease in revenue from CCB is due primarily to smaller 
distributions of class action settlements.   The decline in fee income from PRA UK is due primarily to a decline in the amount of 
contingent fee work provided to us by debt owners.  This was partially offset by higher fee income generated by PGS and the fee 
income generated by Aktiv during 2014.

A summary of how our revenue was generated during the years ended December 31, 2014, 2013 and 2012 is as follows:

(in thousands)
Cash collections

Principal amortization

Net allowance reversals/(charges)

Income recognized on finance receivables, net

Fee income

Other revenue

Total revenues

2014

2013

2012

$

$

1,378,812
(576,273)
4,935

$

1,142,437
(480,913)
2,022

807,474

65,675

7,820

663,546

71,532

57

908,684

(371,497)

(6,552)

530,635

62,166

—

$

880,969

$

735,135

$

592,801

Operating expenses were $538.9 million for the year ended December 31, 2014, up 23.1% from the year ended December 31, 
2013, due primarily to the inclusion of Aktiv's expenses and an increase in outside fees and services.   Outside fees and services expenses 
were $55.8 million for the year ended December 31, 2014, an increase of $24.2 million or 76.6% compared to outside fees and services 
expenses of $31.6 million for the year ended December 31, 2013.  The increase was mainly attributable to $17.2 million of transaction 
costs incurred during the year ended December 31, 2014 related to the Aktiv acquisition in addition to the outside fees and services 
expenses incurred by Aktiv.

 During the years ended December 31, 2014, 2013 and 2012, we acquired finance receivables portfolios at a cost of $1.4 billion, 
$656.8 million and $542.5 million, respectively.  The figures for 2014 include the acquisition-date value of the Aktiv portfolios.  In 
any period, we acquire defaulted receivables that can vary dramatically in their age, type and ultimate collectability.  We may pay 
significantly different purchase rates for purchased receivables within any period as a result of this quality fluctuation. In addition, 
market forces can drive pricing rates up or down in any period, irrespective of other quality fluctuations.  As a result, the average 
purchase rate paid for any given period can fluctuate dramatically based on our particular buying activity in that period.  However, 
regardless of the average purchase price and for similar time frames, we intend to target a similar internal rate of return, after direct 
expenses, in pricing our portfolio acquisitions; therefore, the absolute rate paid is not necessarily relevant to the estimated profitability 
of a period's buying.

Results of Operations

The results of operations include the financial results of PRA and all of our subsidiaries, all of which are in the receivables 
management business. Under the guidance of the FASB ASC Topic 280 “Segment Reporting” (“ASC 280”), we have determined that 
we have several operating segments that meet the aggregation criteria of ASC 280, and therefore, we have one reportable segment, 
accounts receivables management, based on similarities among the operating units including homogeneity of services, service delivery 
methods and use of technology.

39

The following table sets forth certain operating data as a percentage of total revenues for the years indicated:

Revenues:

Income recognized on finance receivables,
net

$

Fee income
Other revenue

Total revenues
Operating expenses:

Compensation and employee services
Legal collection fees
Legal collection costs
Agency fees
Outside fees and services
Communication
Rent and occupancy
Depreciation and amortization
Other operating expenses
Impairment of goodwill

Total operating expenses

Income from operations
Interest income
Interest expense
Foreign exchange (loss)/gain

Income before income taxes

Provision for income taxes

Net income

2014

2013

2012

807,474
65,675
7,820
880,969

234,531
51,107
88,054
16,399
55,821
33,085
11,509
18,414
29,981
—
538,901

342,068
4
(35,230)
(5,829)
301,013
124,508
176,505

91.7% $
7.5
0.8
100.0

26.6
5.8
10.0
1.9
6.3
3.8
1.3
2.1
3.4
—
61.2

38.8
0.0
(4.0)
(0.7)
34.2
14.1
20.0%

663,546
71,532
57
735,135

192,474
41,488
83,063
5,901
31,615
28,161
8,311
14,417
25,781
6,397
437,608

297,527
3
(14,469)
4
283,065
106,146
176,919

90.3% $
9.7
—
100.0

26.2
5.6
11.3
0.8
4.3
3.8
1.1
2.0
3.5
0.9
59.5

40.6
0.0
(2.0)
—
38.6
14.4
24.2%

530,635
62,164
2
592,801

168,356
34,393
72,325
5,906
28,867
25,225
7,498
14,515
19,661
—
376,746

216,055
10
(9,041)
9
207,033
80,934
126,099

Adjustment for net (income)/loss
attributable to redeemable noncontrolling
interest

—

—

(1,605)

(0.2)

494

Net income attributable to PRA Group, Inc.

$

176,505

20.0% $

175,314

24.0% $

126,593

89.5%
10.5
—
100.0

28.4
5.8
12.2
1.0
4.9
4.3
1.3
2.4
3.3
—
63.6

36.5
0.0
(1.5)
—
35.0
13.7
21.3%

0.1

21.4%

Year Ended December 31, 2014 Compared to Year Ended December 31, 2013 

Revenues

Total revenues were $881.0 million for the year ended December 31, 2014, an increase of $145.9 million or 19.8% compared to 

total revenues of $735.1 million for the year ended December 31, 2013.

Income Recognized on Finance Receivables, net

Income recognized on finance receivables, net, was $807.5 million for the year ended December 31, 2014, an increase of $144.0 
million or 21.7% compared to income recognized on finance receivables, net, of $663.5 million for the year ended December 31, 2013. 
The increase was primarily due to an increase in cash collections on our owned finance receivables to $1,378.8 million for the year 
ended December 31, 2014 compared to $1,142.4 million for the year ended December 31, 2013, an increase of $236.4 million or 20.7%. 
This increase was largely due to the inclusion of Aktiv's cash collections subsequent to the acquisition date of July 16, 2014. 

Our finance receivables amortization rate, including net allowance charges, was 41.4% for the year ended December 31, 2014 compared 
to 41.9% for the year ended December 31, 2013.

Accretable yield represents the amount of income recognized on finance receivables the Company can expect to generate over 
the remaining life of its existing portfolios based on estimated future cash flows as of the balance sheet date. Additions represent the 
original expected accretable yield, on portfolios purchased during the period, to be earned by the Company based on its proprietary 
buying models.  Net reclassifications from nonaccretable difference to accretable yield primarily result from the Company’s increase 
in its estimate of future cash flows.  Increases in future cash flows may occur as portfolios age and actual cash collections exceed those 
originally expected.  If those cash flows are determined to be incremental to the portfolio’s original forecast, future projections of cash 
flows are generally increased resulting in higher expected revenue and hence increases in accretable yield.  

40

 
 
During  the  years  ended  December  31,  2014  and  2013,  the  Company  reclassified  amounts  from  nonaccretable  difference  to 
accretable yield due primarily to increased cash collection forecasts relating to pools acquired from 2009-2011.  When applicable, net 
reclassifications to nonaccretable difference from accretable yield result from the Company’s decrease in its estimates of future cash 
flows and allowance charges that exceed the Company’s increase in its estimate of future cash flows.

Income recognized on finance receivables, net, is shown net of changes in valuation allowances which are recorded for significant 
decreases in expected cash flows or a change in timing of cash flows which would otherwise require a reduction in the stated yield on 
a pool of accounts.  For the year ended December 31, 2014,  we recorded net allowance reversals of $4.9 million.   On our domestic 
Core portfolios, we recorded net allowance reversals of $11.1 million on portfolios purchased between 2005 and 2008, offset by 
allowance charges of $6.3 million on portfolios primarily purchased in 2010 and 2011.  On our Insolvency portfolios, we recorded net 
allowance reversals of $1.7 million on our domestic portfolios primarily purchased in 2007 and 2008, offset by net allowance charges 
of $1.1 million on Canadian portfolios purchased in 2014.  We also recorded a net allowance charge of $0.5 million on our UK portfolios.  
No  allowance  charges  or  reversals  were  recorded  during  the  period  on  the  portfolios  acquired  from Aktiv.    For  the  year  ended 
December 31, 2013, we recorded net allowance reversals of $2.0 million, which consisted of net allowance reversals of $8.9 million 
on  our  Core  portfolios,  mainly  on  pools  purchased  between  2005  and  2008,  offset  by  allowance    charges  of  $6.9  million  on  our 
Insolvency portfolios acquired mainly in 2007 and 2008.  

Fee Income

Fee income was $65.7 million for the year ended December 31, 2014, a decrease of $5.8 million or 8.1% compared to fee income 
of $71.5 million for the year ended December 31, 2013.  Fee income decreased primarily due to a decrease in revenues generated by 
CCB and our PRA UK business.  The decrease in revenue from CCB is due primarily to smaller distributions of class action settlements.   
The decline in fee income from PRA UK is due primarily to a decline in the amount of contingent fee work provided to us by debt 
owners.  This was partially offset by higher fee income generated by PGS and the fee income generated by Aktiv during 2014.

Operating Expenses

Total operating expenses were $538.9 million for the year ended December 31, 2014, an increase of $101.3 million or 23.1% 
compared to total operating expenses of $437.6 million for the year ended December 31, 2013. Total operating expenses were 37.3% 
of cash receipts for the year ended December 31, 2014 compared with 36.0% for the year ended December 31, 2013.

Compensation and Employee Services

Compensation and employee service expenses were $234.5 million for the year ended December 31, 2014, an increase of $42.0 
million or 21.8% compared to compensation and employee service expenses of $192.5 million for the year ended December 31, 2013. 
Compensation expense increased primarily as a result of larger staff sizes, mainly attributable to the acquisition of Aktiv, in addition 
to increases in incentive compensation and normal pay increases.  Total employees grew 9.5% to 3,880 as of December 31, 2014 from 
3,543 as of December 31, 2013.  Compensation and employee service expenses as a percentage of cash receipts increased to 16.2% 
for the year ended December 31, 2014 from 15.9% of cash receipts for the year ended December 31, 2013.

Legal Collection Fees

Legal collection fees represent contingent fees incurred for the cash collections generated by our independent third party attorney 
network.  Legal collection fees were $51.1 million for the year ended December 31, 2014, an increase of $9.6 million, or 23.1%, 
compared to legal collection fees of $41.5 million for the year ended December 31, 2013. This increase was the result of a $10.3 million 
or 5.4%, increase in our external legal collections, which increased from $192.4 million for the year ended December 31, 2013 to 
$202.7 million for the year ended December 31, 2014. Legal collection fees for the year ended December 31, 2014 were 3.5% of cash 
receipts, compared to 3.4% for the year ended December 31, 2013.

Legal Collection Costs

Legal collection costs consist of costs paid to courts where a lawsuit is filed and the cost of documents paid to sellers of defaulted 
consumer receivables. Legal collection costs were $88.1 million for the year ended December 31, 2014, an increase of $5.0 million, 
or 6.0%, compared to legal collection costs of $83.1 million for the year ended December 31, 2013.  This increase is the result of the 
expansion in the number of accounts brought into the legal collection process.  These legal collection costs represent 6.1% and 6.8% 
of cash receipts for the years ended December 31, 2014 and 2013, respectively.

Agency Fees

Agency fees primarily represent third party collection fees and costs paid to repossession agents to repossess vehicles.  Agency 
fees were $16.4 million for the year ended December 31, 2014, compared to $5.9 million for the year ended and December 31, 2013, 

41

an increase of $10.5 million or 178.0%.  This increase was mainly attributable to the third party collection fees incurred by PRA Europe 
due to our utilization of outsourcing in our blended operational collection model there.

Outside Fees and Services

Outside fees and services expenses were $55.8 million for the year ended December 31, 2014, an increase of $24.2 million or 
76.6% compared to outside fees and services expenses of $31.6 million for the year ended December 31, 2013. The increase was mainly 
attributable to the $17.2 million of transaction costs incurred during the year ended December 31, 2014 related to the Aktiv acquisition 
in addition to the outside fees and services expenses incurred by Aktiv.

Communication

Communication  expenses  were  $33.1  million  for  the  year  ended  December 31,  2014,  an  increase  of  $4.9  million  or  17.4% 
compared to communication expenses of $28.2 million for the year ended December 31, 2013.  The increase was largely due to the 
inclusion of Aktiv's communication expenses as well as additional postage expenses incurred as a result of an increase in special 
collection letter campaigns and a larger customer base.  The remaining increase was attributable to higher telephone expenses.  Expenses 
related to customer mailings were responsible for 69.4%, or $3.4 million, of this increase, and the remaining 30.6%, or $1.5 million, 
was attributable to increases in telephone related charges.

Rent and Occupancy

Rent and occupancy expenses were $11.5 million for the year ended December 31, 2014, an increase of $3.2 million or 38.6% 
compared to rent and occupancy expenses of $8.3 million for the year ended December 31, 2013.  The increase was primarily due to 
the rent and occupancy expenses incurred by Aktiv as well as the additional space leased at our Norfolk headquarters during the second 
half of 2013 and the additional space leased as a result of the opening of our Texas call center in December 2013.

Depreciation and Amortization

Depreciation and amortization expense was $18.4 million for the year ended December 31, 2014, an increase of $4.0 million or 
27.8% compared to depreciation and amortization expenses of $14.4 million for the year ended December 31, 2013.  The increase was 
primarily due to the depreciation and amortization expenses incurred by Aktiv, as well as capital expenditures resulting from the 
additional space leased at our Norfolk headquarters during the second half of 2013, additional space leased as a result of the opening 
of our Texas call center in December of 2013, and the relocation of our PGS Birmingham operations in March 2014.

Other Operating Expenses

Other  operating  expenses  were  $30.0  million  for  the  year  ended  December 31,  2014,  an  increase  of  $4.2  million  or  16.3% 
compared to other operating expenses of $25.8 million for the year ended December 31, 2013.  The increase was primarily due to an 
increase in taxes, fees and licenses of $6.0 million mainly attributable to Aktiv.  This was offset by a decrease of $6.1 million related 
to the reversal of accrued VAT taxes recognized upon acquisition of Aktiv.  The remaining increase is the result of increases in repairs 
and maintenance of $1.0 million, travel and meals of $1.0 million, and insurance expenses which increased $1.2 million.  None of the 
remaining increase was attributable to any significant identifiable items.

Impairment of Goodwill 

Impairment of goodwill expense was $6.4 million for the year ended December 31, 2013, compared to $0 for the year ended 
December 31, 2014. During the third quarter of 2013, we evaluated the goodwill associated with our PLS reporting unit, which had 
experienced a revenue and profitability decline, recent net losses and the loss of a significant client during the quarter.  Based on this 
evaluation, we recorded a $6.4 million impairment of goodwill in the third quarter of 2013. This non-cash charge represented the full 
amount of goodwill previously recorded for PLS.  All other intangible assets related to PLS were fully amortized as of December 31, 
2013.

Interest Expense

Interest expense was $35.2 million for the year ended December 31, 2014, an increase of $20.7 million or 142.8% compared to 
interest expense of $14.5 million for the year ended December 31, 2013.  The increase was primarily due to  the additional financing 
needed to facilitate the closing of the Aktiv acquisition and the additional interest incurred on the Aktiv assumed debt and interest rate 
swap contracts as well as a full year of interest on the $287.5 million in aggregate principal amount of the Company’s 3.00% Convertible 
Senior Notes due 2020 which was completed through a private offering on August 13, 2013.  This was partially offset by a reduction 
in interest expense of $4.8 million related to the amortization of fair value adjustment on Aktiv's debt.

42

Provision for Income Taxes

Income tax expense was $124.5 million for the year ended December 31, 2014, an increase of $18.4 million or 17.3% compared 
to income tax expense of $106.1 million for the year ended December 31, 2013.  The increase was due to an increase of 6.3% in income 
before taxes, in addition to an increase in the effective tax rate to 41.4% for the year ended December 31, 2014 compared to 37.5% 
for the year ended December 31, 2013.  The increase in the effective tax rate is primarily attributable to the taxation of foreign exchange 
by operating in various international tax jurisdictions.  We incurred taxable foreign currency translation gains that are not included in 
income before income taxes.  Additionally, we incurred non-deductible foreign exchange losses that were included in income before 
income taxes.

We intend for predominantly all foreign earnings to be permanently reinvested in our foreign operations.  If foreign earnings 
were repatriated, we would need to accrue and pay taxes; however, foreign tax credits would be available to partially reduce U.S. 
income taxes.  The amount of cash on hand related to foreign operations with permanently reinvested earnings was $23.0 million as 
of December 31, 2014. 

Year Ended December 31, 2013 Compared to Year Ended December 31, 2012 

Revenues

Total revenues were $735.1 million for the year ended December 31, 2013, an increase of $142.3 million or 24.0% compared to 

total revenues of $592.8 million for the year ended December 31, 2012.

Income Recognized on Finance Receivables, net

Income recognized on finance receivables, net, was $663.5 million for the year ended December 31, 2013, an increase of $132.9 
million or 25.1% compared to income recognized on finance receivables, net, of $530.6 million for the year ended December 31, 2012. 
The increase was primarily due to an increase in cash collections on our owned finance receivables to $1,142.4 million for the year 
ended December 31, 2013 compared to $908.7 million for the year ended December 31, 2012, an increase of $233.7 million or 25.7%. 
Our finance receivables amortization rate, including net allowance charges, was 41.9% for the year ended December 31, 2013 compared 
to 41.6% for the year ended December 31, 2012.

Accretable yield represents the amount of income recognized on finance receivables the Company can expect to generate over 
the remaining life of its existing portfolios based on estimated future cash flows as of the balance sheet date. Additions represent the 
original expected accretable yield, on portfolios purchased during the period, to be earned by the Company based on its proprietary 
buying models. Net reclassifications from nonaccretable difference to accretable yield primarily result from the Company’s increase 
in its estimate of future cash flows.  Increases in future cash flows may occur as portfolios age and actual cash collections exceed those 
originally expected.  If those cash flows are determined to be incremental to the portfolio’s original forecast, future projections of cash 
flows are generally increased resulting in higher expected revenue and hence increases in accretable yield.  During the years ended 
December 31, 2013 and 2012, the Company reclassified amounts from nonaccretable difference to accretable yield due primarily to 
increased cash collection forecasts relating to pools acquired from 2009-2011.  When applicable, net reclassifications to nonaccretable 
difference from accretable yield result from the Company’s decrease in its estimates of future cash flows and allowance charges that 
exceed the Company’s increase in its estimate of future cash flows.

Income recognized on finance receivables, net, is shown net of changes in valuation allowances recognized under FASB ASC 
Topic 310-30 “Loans and Debt Securities Acquired with Deteriorated Credit Quality” (“ASC 310-30”), which requires that a valuation 
allowance be recorded for significant decreases in expected cash flows or a change in timing of cash flows which would otherwise 
require a reduction in the stated yield on a pool of accounts.  For the year ended December 31, 2013, we recorded net allowance charge 
reversals of $2.0 million, which consisted of net allowance charge reversals of $8.9 million on our Core portfolios, mainly on pools 
purchased between 2005 and 2008, offset by allowance  charges of $6.9 million on our Insolvency portfolios acquired mainly in 2007 
and 2008. For the year ended December 31, 2012, we recorded net allowance charges of $6.6 million, $8.6 million of which related 
to our Insolvency portfolios acquired mainly in 2007 and 2008, offset by a net reversal of $2.0 million on our Core portfolios.

Fee Income

Fee income was $71.6 million for the year ended December 31, 2013, an increase of $9.4 million or 15.1% compared to fee 
income of $62.2 million for the year ended December 31, 2012.  Fee income increased primarily due to an increase in revenues generated 
by CCB and our PGS business.  The increase in revenue from CCB is due primarily to larger distributions of class action settlements 
in the year ended December 31, 2013 as compared to the year ended December 31, 2012.  In particular, there was one large class action 
settlement which generated approximately $9.3 million in fee income.  This was partially offset by declines in revenue at our PLS and 
PRA UK businesses.  

43

The decline from PLS is due primarily to the adverse impact of the economic slowdown on automobile financing and related 
collateral recovery activities.  The decline in fee income from PRA UK is due primarily to a decline in the amount of contingent fee 
work provided to us by debt owners for the year ended December 31, 2013 as compared to the year ended December 31, 2012.

Operating Expenses

Total operating expenses were $437.6 million for the year ended December 31, 2013, an increase of $60.9 million or 16.2% 
compared to total operating expenses of $376.7 million for the year ended December 31, 2012. Total operating expenses were 36.0% 
of cash receipts for the year ended December 31, 2013 compared with 38.8% for the year ended December 31, 2012.

Compensation and Employee Services

Compensation and employee service expenses were $192.5 million for the year ended December 31, 2013, an increase of $24.1 
million or 14.3% compared to compensation and employee service expenses of $168.4 million for the year ended December 31, 2012. 
Compensation expense increased primarily as a result of larger staff sizes, as well as an increase in share-based compensation expense 
and  incentive  and  other  performance  based  compensation  incurred  as  a  result  of  the  overall  strong  Company  performance. Total 
employees grew 10.0% to 3,543 as of December 31, 2013 from 3,221 as of December 31, 2012.  Additionally, some existing employees 
received appropriate salary increases based on performance.  Compensation and employee service expenses as a percentage of cash 
receipts decreased to 15.9% for the year ended December 31, 2013 from 17.3% of cash receipts for the year ended December 31, 2012.

Legal Collection Fees

Legal collection fees represent contingent fees incurred for the cash collections generated by our independent third party attorney 
network.  Legal collection fees were $41.5 million for the year ended December 31, 2013, an increase of $7.1 million, or 20.6%, 
compared to legal collection fees of $34.4 million for the year ended December 31, 2012. This increase was the result of an increase 
in our external legal collections which increased $34.6 million or 21.9%, from $157.8 million for the year ended December 31, 2012 
to $192.4 million for the year ended December 31, 2013. Legal collection fees for the year ended December 31, 2013 were 3.4% of 
cash receipts, compared to 3.5% for the year ended December 31, 2012.

Legal Collection Costs

Legal collection costs consist of costs paid to courts where a lawsuit is filed and the cost of documents paid to sellers of defaulted 
consumer receivables. Legal collection costs were $83.1 million for the year ended December 31, 2013, an increase of $10.8 million, 
or 14.9%, compared to legal collection costs of $72.3 million for the year ended December 31, 2012. Beginning in early 2012 and 
continuing into 2013, as a result of the refinement of our internal scoring methodology that expanded our account selections for legal 
action, we expanded the accounts brought into the legal collection process which resulted in significant initial expenses, which may 
continue to drive additional future cash collections and revenue. These legal collection costs represent 6.8% and 7.4% of cash receipts 
for the years ended December 31, 2013 and 2012, respectively.

Agency Fees

Agency fees primarily represent costs paid to repossession agents to repossess vehicles. Agency fees were $5.9 million for both 

the years ended December 31, 2013, and 2012, respectively.

Outside Fees and Services

Outside fees and services expenses were $31.6 million for the year ended December 31, 2013, an increase of $2.7 million or 
9.3% compared to outside fees and services expenses of $28.9 million for the year ended December 31, 2012. Of the $2.7 million 
increase, $1.8 million was attributable to an increase in corporate legal expenses and the remaining $0.9 million increase was attributable 
to other outside fees and services including increases in non-capitalized software development costs.

Communication

Communication  expenses  were  $28.2  million  for  the  year  ended  December 31,  2013,  an  increase  of  $3.0  million  or  11.9% 
compared to communication expenses of $25.2 million for the year ended December 31, 2012. The increase was primarily due to 
additional postage expense resulting from an increase in special letter campaigns. The remaining increase was mainly attributable to  
increased telephone expenses.  Expenses related to customer mailings were responsible for 66.7% or $2.0 million of this increase, 
while the remaining 33.3% or $1.0 million was attributable to increased telephone and telecommunication related expenses.

44

Rent and Occupancy

Rent and occupancy expenses were $8.3 million for the year ended December 31, 2013, an increase of $0.8 million or 10.7% 
compared to rent and occupancy expenses of $7.5 million for the year ended December 31, 2012. The increase was primarily due to 
the additional space leased at our Norfolk headquarters, the addition of NCM in December of 2012 as well as increased utility charges.

Depreciation and Amortization

Depreciation and amortization expenses were $14.4 million for the year ended December 31, 2013, a decrease of $0.1 million 

or 1.0% compared to depreciation and amortization expenses of $14.5 million for the year ended December 31, 2012.

Other Operating Expenses

Other  operating  expenses  were  $25.8  million  for  the  year  ended  December 31,  2013,  an  increase  of  $6.1  million  or  31.0% 
compared to other operating expenses of $19.7 million for the year ended December 31, 2012.  Of the $6.1 million increase, $4.1 
million is related to the additional expense incurred as a result of the earn-out provision of the NCM purchase agreement and $0.8 
million is due to an increase in insurance expenses.  None of the remaining $1.2 million increase was attributable to any significant 
identifiable items.

Impairment of Goodwill 

Impairment of goodwill expense was $6.4 million for the year ended December 31, 2013, compared to $0 for the year ended 
December 31, 2012. During the third quarter of 2013, we evaluated the goodwill associated with our PLS reporting unit, which had 
experienced a revenue and profitability decline, recent net losses and the loss of a significant client during the quarter.  Based on this 
evaluation, we recorded a $6.4 million impairment of goodwill in the third quarter of 2013. This non-cash charge represented the full 
amount of goodwill previously recorded for PLS.  All other intangible assets related to PLS were fully amortized as of September 30, 
2013.

Interest Expense

Interest expense was $14.5 million for the year ended December 31, 2013, an increase of $5.5 million or 61.1% compared to 
interest expense of $9.0 million for the year ended December 31, 2012. The increase was primarily due to the completion on August 
13, 2013, through a private offering of $287.5 million in aggregate principal amount of our 3.00% Convertible Senior Notes due 2020, 
as well as an increase in average borrowings under our credit facility for the year ended December 31, 2013, compared to the year 
ended December 31, 2012. The average borrowings on our credit facility were $309.7 million and $258.0 million for the years ended 
December 31, 2013 and 2012, respectively.

Provision for Income Taxes

Income tax expense was $106.1 million for the year ended December 31, 2013, an increase of $25.2 million or 31.2% compared 
to income tax expense of $80.9 million for the year ended December 31, 2012.  The increase was mainly due to an increase of 36.7% 
in income before taxes for the year ended December 31, 2013 when compared to the year ended December 31, 2012.  This was partially 
offset by a decrease in the effective tax rate to 37.5% for the year ended December 31, 2013 compared to 39.1% for the year ended 
December 31, 2012. The decrease in the effective tax rate is primarily attributable to state revenue apportionment changes and tax 
credits.

We intend for predominantly all foreign earnings to be permanently reinvested in our foreign operations.  If foreign earnings 
were repatriated, we would need to accrue and pay taxes; however, foreign tax credits would be available to partially reduce U.S. 
income taxes.  The amount of cash on hand related to foreign operations with permanently reinvested earnings was $5.4 million as of 
December 31, 2013. 

45

Supplemental Performance Data

Finance Receivables Portfolio Performance:

The following tables show certain data related to our finance receivables portfolio.  These tables describe the purchase price, 
actual cash collections and future estimates of cash collections, income recognized on finance receivables (gross and net of allowance 
charges/(reversals)),  principal  amortization,  allowance  charges/(reversals),  net  finance  receivable  balances,  and  the  ratio  of  total 
estimated collections to purchase price (which we refer to as purchase price multiple) as well as the original purchase price multiple.

Further, these tables disclose our North American and European Core portfolios and our North American and European Insolvency 
portfolios.  The accounts represented in the Insolvency tables are those portfolios of accounts that were in an insolvency status at the 
time of purchase.  This contrasts with accounts in our Core portfolios that file for bankruptcy/insolvency protection after we purchase 
them, which continue to be tracked in their corresponding Core portfolio.  Core customers sometimes file for bankruptcy/insolvency 
protection subsequent to our purchase of the related Core portfolio.  When this occurs, we adjust our collection practices accordingly 
to comply with bankruptcy/insolvency rules and procedures; however, for accounting purposes, these accounts remain in the related 
Core portfolio.  Conversely, Insolvency accounts may be dismissed voluntarily or involuntarily subsequent to our purchase of the 
related Insolvency portfolio.  Dismissal occurs when the terms of the bankruptcy are not met by the petitioner.  When this occurs, we 
are typically free to pursue collection outside of bankruptcy procedures; however, for accounting purposes, these accounts remain in 
the related Insolvency pool.

Purchase price multiples can vary over time due to a variety of factors including pricing competition, supply levels, age of the 
receivables purchased, and changes in our operational efficiency.  For example, increased pricing competition during the 2005 to 2008 
period negatively impacted purchase price multiples of our Core portfolio compared to prior years.  Conversely, during the 2009 to 
2011 period, pricing disruptions occurred as a result of the economic downturn.  This created unique and advantageous purchasing 
opportunities, particularly within the Insolvency market, relative to the prior four years.

When competition increases and/or supply decreases, pricing often becomes negatively impacted relative to expected collections, 

and yields tend to trend lower.  The opposite tends to occur when competition decreases and/or supply increases.

Purchase price multiples can also vary among types of finance receivables.  For example, we incur lower collection costs on our 
Insolvency  portfolio  compared  with  our  Core  portfolio.   This  allows  us,  in  general,  to  pay  more  for  an  Insolvency  portfolio  and 
experience lower purchase price multiples, while generating similar internal rates of return, net of expenses, when compared with a 
Core portfolio.

Within a given portfolio type, to the extent that lower purchase price multiples are the result of more competitive pricing and 
lower yields, this will generally lead to higher amortization rates (payments applied to principal as a percentage of cash collections) 
and  lower  profitability. As  portfolio  pricing  becomes  more  favorable  on  a  relative  basis,  our  profitability  will  tend  to  increase.  
Profitability within given Core portfolio types may also be impacted by the age and quality of the receivables, which impact the cost 
to collect those accounts.

The numbers presented in the following tables represent gross cash collections and do not reflect any costs to collect; therefore, 
they may not represent relative profitability.  We continue to make enhancements to our analytical abilities, with the intent to collect 
more cash at a lower cost.  To the extent we can improve our collection operations by collecting additional cash from a discrete quantity 
and quality of accounts, and/or by collecting cash at a lower cost structure, we can positively impact profitability.

Revenue recognition under ASC 310-30 is driven by estimates of total collections as well as the timing of those collections.  We 
record new portfolio purchases based on our best estimate of the cash flows expected at acquisition, which reflects the uncertainties 
inherent in the purchase of past due loans and the results of our underwriting process.  Subsequent to the initial booking, as we gain 
collection  experience  and  confidence  with  a  pool  of  accounts,  we  continuously  update  ERC.    These  processes,  along  with  the 
aforementioned operational enhancements, have tended to cause the ratio of ERC to purchase price for any given year of buying to 
gradually increase over time.  As a result, our estimate of total collections has often increased as pools have aged.  Thus, all factors 
being equal in terms of pricing, one would typically tend to see a higher collection to purchase price ratio from a pool of accounts that 
was six years from purchase than say a pool that was just two years from purchase.

The tables that follow do not include the December investment of $34.7 million in a securitized fund in Poland which was formed 

to purchase and collect on Polish finance receivables.

Due to all the factors described above, readers should be cautious when making comparisons of purchase price multiples among 

periods and between types of receivables.

46

Purchase period

 Purchase Price

North America-Core

Net Finance
Receivables

Estimated
Remaining
Collections

Total Estimated
Collections

Current Purchase
Price Multiple

Original Purchase 
Price Multiple (2)

1996-2004

$

254,735 $

— $

14,997 $

1,110,516

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

113,866

90,039

179,833

166,489

125,287

148,586

210,805

255,455

392,718

407,275

Subtotal

2,345,088

North America-Insolvency

1996-2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

7,468

29,301

17,627

78,525

108,583

156,025

209,146

181,762

252,204

228,292

150,603

Subtotal

Total North America

1,419,536

3,764,624

5,628

5,996

16,398

17,886

11,545

22,426

49,280

113,068

241,120

369,360

852,707

—

37

58

384

1,721

—

11,752

44,482

104,180

134,808

121,044

418,466

1,271,173

2,871,955

Europe-Core

2012

2013

2014 (1) (4)

Subtotal

Europe-Insolvency

2014

Subtotal

Total Europe (3)

20,544

20,381

780,619

821,544

11,629

11,629

833,173

744

5,332

712,912

718,988

11,629

11,629

730,617

16,906

14,201

50,104

43,384

75,246

121,435

221,445

336,869

590,729

744,087

291,070

196,810

444,545

373,918

451,976

529,897

719,298

713,556

940,193

831,854

2,229,403

6,603,633

51

178

365

1,280

3,145

22,729

62,541

89,187

135,888

177,588

149,600

642,552

2,101

9,105

1,467,532

1,478,738

15,021

15,021

14,616

43,921

32,191

106,124

169,217

481,482

555,135

339,352

351,028

312,711

186,513

2,592,290

9,195,923

28,333

24,634

1,620,712

1,673,679

15,026

15,026

436 %

256 %

219 %

247 %

225 %

361 %

357 %

341 %

279 %

239 %

204 %

196 %

150 %

183 %

135 %

156 %

309 %

265 %

187 %

139 %

137 %

124 %

138 %

121 %

208 %

300%

221%

225%

227%

220%

252%

247%

245%

226%

211%

204%

174%

142%

139%

150%

163%

214%

184%

155%

136%

133%

124%

187%

119%

208%

129 %

129%

1,493,759

1,688,705

Total PRA Group

$

4,597,797 $

2,001,790 $

4,365,714 $

10,884,628

(1)  The amount reflected in the purchase price column includes the acquisition date finance receivable portfolio that was acquired 
in connection with the Aktiv acquisition.
(2)  The original purchase price multiple represents the initial full year purchase price multiple in the year of acquisition.

(3)  For our international amounts, the local currencies were converted to U.S. dollars at the period end exchange rate for the 
purchase price, net finance receivables and ERC amounts.

(4) Excludes the December 2014 investment of $34.7 million in a securitized fund in Poland.

47

Below includes 2014 data on our portfolios including cash collections, revenue, amortization, allowance charges/(reversals), net 

finance receivable revenue and net finance receivable balances on our consolidated balance sheet: 

Purchase period

Purchase Price

Cash Collections

Gross Revenue

Amortization

Allowance

Net Revenue

Net Finance
Receivables

North America-
Core

1996-2004

$

254,735 $

13,061 $

13,061 $

— $

— $

13,061 $

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

113,866

90,039

179,833

166,489

125,287

148,586

210,805

255,455

392,718

407,275

Subtotal

2,345,088

6,703

5,724

19,759

21,027

35,555

55,946

108,513

146,198

247,849

92,660

752,995

74

102

261

714

1,884

53,945

101,873

85,816

94,141

82,596

37,045

3,866

2,995

12,401

11,499

28,873

47,194

90,269

101,464

132,332

54,993

498,947

74

51

166

281

479

42,050

67,615

40,986

24,262

24,878

8,390

2,837

2,729

7,358

9,528

6,682

8,752

18,244

44,734

115,517

37,667

254,048

—

51

95

433

1,405

11,895

34,258

44,830

69,879

57,718

28,655

7,468

29,301

17,627

78,525

108,583

156,025

209,146

181,762

252,204

228,292

150,603

(2,595)

(2,800)

(2,480)

(3,000)

—

2,540

3,050

400

—

—

(4,885)

—

(70)

(100)

(680)

(800)

—

—

—

—

—

1,104

(546)

6,461

5,795

14,881

14,499

28,873

44,654

87,219

101,064

132,332

54,993

503,832

74

121

266

961

1,279

42,050

67,615

40,986

24,262

24,878

7,286

209,778

—

5,628

5,996

16,398

17,886

11,545

22,426

49,280

113,068

241,120

369,360

852,707

—

37

58

384

1,721

—

11,752

44,482

104,180

134,808

121,044

418,466

1,419,536

458,451

209,232

249,219

3,764,624

1,211,446

708,179

503,267

(5,431)

713,610

1,271,173

20,544

20,381

780,619

821,544

11,629

11,629

833,173

5,641

8,540

153,180

167,361

5

5

3,528

1,185

89,642

94,355

5

5

2,113

7,355

63,538

73,006

—

—

167,366

94,360

73,006

496

—

—

496

—

—

496

3,032

1,185

89,642

93,859

5

5

93,864

744

5,332

712,912

718,988

11,629

11,629

730,617

Total PRA Group $

4,597,797 $

1,378,812 $

802,539 $

576,273 $

(4,935) $

807,474 $

2,001,790

(1)  The amount reflected in the purchase price column includes the acquisition date finance receivable portfolio that was acquired 
in connection with the Aktiv acquisition.
(2) Excludes the December 2014 investment of $34.7 million in a securitized fund in Poland.

48

North America-
Insolvency

1996-2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

Subtotal

Total North
America

Europe-Core

2012

2013
2014 (1)

Subtotal

Europe-
Insolvency

2014

Subtotal

Total Europe

The following graph shows the purchase price of our portfolios by year for the last ten years. The purchase price number represents 

the cash paid to the seller, plus certain capitalized costs, less buybacks.

(1)  Europe-Insolvency purchases were less than 1% of total purchases in 2014 therefore they are not visually discernible in this graph.  
(2) Excludes the December 2014 investment of $34.7 million in a securitized fund in Poland.

We did have not any Europe-Insolvency purchases prior to 2014.

As shown in the above chart, the composition of our purchased portfolios shifted in favor of Insolvency accounts in 2009 and 
2010, before returning to equilibrium with Core in 2011 and 2012.  In 2013 and 2014, Core purchases exceeded those of Insolvency 
accounts.  We began buying Insolvency accounts during 2004 and slowly increased the volume of accounts we acquired through 2006 
as we tested our models, refined our processes and validated our operating assumptions. After observing a high level of modeling 
confidence in our early purchases, we began increasing our level of purchases more dramatically commencing in 2007.

Our ability to profitably purchase and liquidate pools of Insolvency accounts provides diversity to our distressed asset acquisition 
business. Although we generally buy Insolvency portfolios from many of the same consumer lenders from whom we acquire Core 
customer portfolios, the volumes and pricing characteristics as well as the competitors are different. Based upon market dynamics, the 
profitability of portfolios purchased in the Insolvency and Core markets may differ over time. We have found periods when Insolvency 
accounts were more profitable and other times when Core accounts were more profitable.  A primary driver of portfolio profitability 
is determined by the amount of purchase price relative to the expected returns of the acquired portfolios.  When pricing becomes more 
competitive due to reduced portfolios available for purchase or increased demand from competitors entering or increasing their presence 
in the market, prices tend to go up, driving down the purchase price multiple and lowering the overall expected returns.  When pricing 
relaxes due to market dynamics, purchase price multiples tend to increase, thereby increasing the overall expected returns.  

In order to collect our Core portfolios, we generally need to employ relatively higher amounts of labor and incur additional 
collection costs to generate each dollar of cash collections as compared with Insolvency portfolios. In order to achieve acceptable 
levels of net return on investment (after direct expenses), we are generally targeting a total cash collections to purchase price multiple 
in the 2.0-3.0x range.  On the other hand, Insolvency accounts generate the majority of their cash collections through the efforts of 
bankruptcy courts and trustees.  In this process, cash is remitted to our Company with no corresponding cost other than the cost of 
filing claims at the time of purchase, court fees associated with the filing of ownership claim transfers and general administrative costs 
for monitoring the progress of each account through the bankruptcy process.  As a result, overall collection costs are much lower for 
us  when  liquidating  a  pool  of  Insolvency  accounts  as  compared  to  a  pool  of  Core  accounts,  but  conversely  the  price  we  pay  for 
Insolvency accounts is generally higher than Core accounts.  We generally target similar net returns on investment (measured after 
direct expenses) for Insolvency and Core portfolios at any given point in the market cycles.   However, because of the lower related 
collection costs, we can pay more for Insolvency portfolios, which causes the estimated total cash collections to purchase price multiples 
of Insolvency pools generally to be in the 1.2-2.0x range.  In summary, compared to a similar investment in a pool of Core accounts, 
to the extent both pools had identical targeted net returns on investment (measured after direct expenses), the Insolvency pool would 
be expected to generate less revenue, less direct expenses, similar operating income, and a higher operating margin.

   As a result of these purchase price and collection cost dynamics, the mix of our portfolios dictates the relative profitability 
we realize in a given year.  We minimize the impact of higher pricing, to the degree possible, with increased analytics used to score 
accounts and determine on which accounts to focus our collection efforts.    

We utilize a long-term approach to collecting our owned portfolios of receivables.  This approach has historically caused us to 
realize significant cash collections and revenues from purchased portfolios of finance receivables years after they are originally acquired.  

49

As a result, we have in the past been able to temporarily reduce our level of current period acquisitions without a material negative 
current period impact on cash collections and revenue.

The following tables, which exclude any proceeds from cash sales of finance receivables, illustrate historical cash collections, 

by year, on our portfolios.

Cash Collections by Year, By Year of Purchase

Cash Collection Period

1996-2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

Total

($ in thousands)

Purchase
Period

Purchase
Price

North America-Core

1996-2004 $ 254,735 $ 466,629 $167,854 $134,321 $ 94,072 $ 58,820 $ 44,275 $ 35,586 $ 31,123 $ 24,873 $

17,648 $

13,061 $1,088,262

— 15,191

59,645

57,928

42,731

30,048

22,351

16,768

13,052

— 17,363

43,737

34,038

25,351

19,522

16,664

11,895

— 39,413

87,039

69,175

60,230

50,995

39,585

— 47,253

72,080

62,363

53,654

42,850

— 40,703

95,627

84,339

69,385

— 47,076

113,554

109,873

9,747

8,316

28,244

31,307

51,121

82,014

6,703

5,724

19,759

21,027

35,555

55,946

274,164

182,610

394,440

330,534

376,730

408,463

—

—

—

—

—

—

—

—

—

— 61,972

174,461

152,908

108,513

497,854

—

—

—

— 56,901

173,589

146,198

376,688

—

—

— 101,614

247,849

349,463

—

—

92,660

92,660

Subtotal

2,345,088

466,629

183,045

211,329

235,150

269,881

281,632

342,755

429,069

542,875

656,508

752,995

4,371,868

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

113,866

90,039

179,833

166,489

125,287

148,586

210,805

255,455

392,718

407,275

—

—

—

—

—

—

—

—

—

North America-Insolvency

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

7,468

29,301

17,627

78,525

108,583

156,025

209,146

181,762

252,204

228,292

150,603

743

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

5,608

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

4,554

3,777

3,956

2,777

15,500

11,934

1,455

6,845

6,522

496

3,318

4,398

164

1,382

2,972

149

466

1,526

108

250

665

27,972

25,630

22,829

16,093

7,551

9,455

2,850

— 14,024

35,894

37,974

35,690

28,956

— 16,635

81,780

102,780

107,888

90

169

419

1,206

11,650

95,725

74

102

261

714

14,566

43,743

31,826

104,845

1,884

166,072

53,945

458,753

—

—

—

—

—

— 39,486

104,499

125,020

121,717

101,873

492,595

—

—

—

—

— 15,218

66,379

82,752

—

—

—

— 17,388

103,610

—

—

—

—

52,528

—

85,816

94,141

82,596

37,045

250,165

215,139

135,124

37,045

Subtotal

1,419,536

743

8,331

25,064

27,016

56,818

86,371

186,587

276,421

354,205

469,866

458,451

1,949,873

Europe-Core

2012

2013
2014 (1) (2)

Subtotal

20,544

20,381

780,619

821,544

Europe-Insolvency

2014

Subtotal

11,629

11,629

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— 11,604

—

—

—

—

8,995

7,068

5,641

8,540

26,240

15,608

— 153,180

153,180

— 11,604

16,063

167,361

195,028

—

—

—

—

—

—

5

5

5

5

Total

$ 4,597,797 $ 467,372 $191,376 $236,393 $262,166 $326,699 $368,003 $529,342 $705,490 $908,684 $1,142,437 $1,378,812 $6,516,774

(1)  The amount reflected in the purchase price column includes the acquisition date finance receivable portfolio that was acquired in 
connection with the Aktiv acquisition.
(2) Excludes the December 2014 investment of $34.7 million in a securitized fund in Poland.

50

 
Collections Productivity (Domestic Portfolio)

The following tables display various collections productivity measures that we track.

Cash Collections per Collector Hour Paid (Domestic Portfolio)

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

$

$

$

$

Core cash collections 

(1)

2014

2013

2012

2011

2010

$

223

220

217

203

$

193

190

191

190

$

166

169

171

150

$

162

154

152

137

135

127

127

129

Total cash collections 

(2)

2014

2013

2012

2011

2010

$

337

354

338

310

$

304

315

310

308

$

258

275

279

245

$

241

243

249

228

182

188

200

204

Non-legal cash collections 

(3)

2014

2013

2012

2011

2010

$

282

293

280

259

$

251

261

259

256

$

216

225

230

200

$

204

205

212

194

154

160

170

174

Non-legal/non-insolvency cash collections 

(4)

2014

2013

2012

2011

2010

$

167

158

159

151

$

140

137

140

138

$

125

120

122

105

$

125

116

115

103

106

100

97

98

(1)  Represents total cash collections less Insolvency cash collections from trustee-administered accounts.  This metric includes cash 
collections from Insolvency accounts administered by the Core call center as well as cash collections generated by our internal 
staff of legal collectors.  This calculation does not include hours paid to our internal staff of legal collectors or to employees 
processing the required notifications to trustees on Insolvency accounts.

(2)  Represents total cash collections (assigned and unassigned) divided by total hours paid (including holiday, vacation and sick time) 

to collectors (including those in training).

(3)  Represents  total  cash  collections  less  external  legal  cash  collections.    This  metric  includes  internal  legal  collections  and  all 

insolvency collections and excludes any hours associated with either of those functions.

(4)  Represents total cash collections less external legal cash collections and less Insolvency cash collections from trustee-administered 
accounts.  This metric does not include any labor hours associated with the Insolvency or legal (internal or external) functions but 
does include internally-driven cash collections from the internal legal channel.

51

 
 
 
 
 
 
 
 
 
The following chart illustrates the excess of our cash collections on our owned portfolios over income recognized on finance 
receivables on a quarterly basis. The difference between cash collections and income recognized on finance receivables is referred to 
as payments applied to principal. It is also referred to as amortization of purchase price. This amortization is the portion of cash 
collections that is used to recover the cost of the portfolio investment represented on the balance sheet.

(1)  Includes cash collections on finance receivables only and excludes cash proceeds from sales of receivables.

Seasonality

Cash collections tend to be higher in the first and second quarters of the year and lower in the third and fourth quarters of the 
year, due to customer payment patterns in connection with seasonal employment trends, income tax refunds and holiday spending 
habits. Historically, our growth has partially offset the impact of this seasonality.

The following table displays our quarterly cash collections by geography and portfolio type, for the periods indicated.

Cash Collections by
Geography and Type
(amounts in thousands)
North America-
Core
North America-
Insolvency

Q4-2014

Q3-2014

Q2-2014

Q1-2014

Q4-2013

Q3-2013

Q2-2013

Q1-2013

$ 185,921

$ 189,027

$ 190,229

$ 187,818

$ 158,828

$ 166,805

$ 167,675

$ 163,200

103,104

110,544

124,101

120,702

114,384

120,576

125,672

109,233

Europe-Core

84,398

73,172

4,944

4,847

5,714

4,270

3,050

3,030

Europe-Insolvency
Total Cash
Collections

5

—

—

—

—

—

—

—

$ 373,428

$ 372,743

$ 319,274

$ 313,367

$ 278,926

$ 291,651

$ 296,397

$ 275,463

52

The following table provides additional details on the composition of our Core cash collections in the United States for the 

periods indicated.

Cash Collection Source
(amounts in thousands)

Call Center and
Other Collections

External Legal
Collections

Internal Legal
Collections

Total Core Cash
Collections -
United States

Core Cash Collections by Source - United States Portfolio Only

Q4-2014

Q3-2014

Q2-2014

Q1-2014

Q4-2013

Q3-2013

Q2-2013

Q1-2013

$

95,784

$

92,814

$

90,128

$

92,889

$

78,661

$

85,243

$

87,179

$

86,007

46,761

49,930

55,011

50,990

46,066

48,274

50,131

47,910

38,157

41,400

45,090

43,939

34,101

33,288

30,365

29,283

$ 180,702

$ 184,144

$ 190,229

$ 187,818

$ 158,828

$ 166,805

$ 167,675

$ 163,200

Portfolios by Type and Geography (Domestic Portfolio Only)

The following chart categorizes our life-to-date domestic portfolio purchases as of December 31, 2014 into the major asset types 

represented (amounts in thousands):

Asset Type
Major Credit Cards

Consumer Finance

Private Label Credit Cards

Auto Deficiency

Total:

No. of Accounts

%

Face Value 

(1)

%

(2)

Price 

Original Purchase

20,543

6,708

9,680

678
37,609

54% $

18

26

2

100% $

56,055,880

8,690,883

13,017,175

4,837,651
82,601,589

67% $

2,443,891

11

16

6

100% $

151,539

1,068,700

156,883
3,821,013

%

64%

4

28

4
100%

(1)  “Face Value” represents the original face amount purchased from sellers and has not been reduced by any adjustments, including 

payments and buybacks.

(2)  “Original Purchase Price” represents the cash paid to sellers to acquire portfolios of finance receivables and has not been 

reduced by any adjustments, including payments and buybacks.

The following table summarizes our life-to-date domestic portfolio purchases as of December 31, 2014, into the delinquency 

categories represented (amounts in thousands):

Account Type
Fresh

Primary

Secondary

Tertiary

Insolvency

Other

Total:

No. of Accounts

%

Face Value 

(1)

%

(2)

Price 

Original Purchase

3,844
4,914

7,653

4,649

5,772

10,777

37,609

10% $
13

20

12

15

30

100% $

8,834,309
9,431,151

10,648,997

6,607,092

23,580,128

23,499,912

82,601,589

11% $
11

13

8

29

28

1,012,566
538,815

489,047

123,111

1,483,305

174,169

%

26%
14

13

3

39

5

100% $

3,821,013

100%

(1)  “Face Value” represents the original face amount purchased from receivable owners and has not been reduced by any adjustments, 

including payments and buybacks.

(2)  “Original Purchase Price” represents the cash paid to sellers to acquire portfolios of finance receivables and has not been 

reduced by any adjustments, including payments and buybacks.

53

The following table summarizes our life-to-date domestic portfolio purchases as of December 31, 2014, by geographic location 

(amounts in thousands):

Geographic
Distribution
California

Texas

Florida

New York

Ohio

Pennsylvania

Illinois

North Carolina

Georgia
Other(3)

Total:

No. of Accounts

%

Face Value 

(1)

%

(2)

Price 

Original Purchase

4,080

5,123

3,013

2,154

1,730

1,367

1,427

1,363

1,245

11% $

10,902,866

13% $

14

8

6

5

4

4

4

3

8,868,579

7,752,296

4,827,234

3,102,768

3,013,841

2,971,145

2,922,169

2,749,288

11

9

6

4

4

4

4

3

479,784

333,257

338,383

199,041

156,666

138,318

150,859

134,731

151,162

%

13%

9

9

5

4

4

4

4

4

16,107
37,609

41
100% $

35,491,403
82,601,589

42
100% $

1,738,812
3,821,013

44
100%

(1)  “Face Value” represents the original face amount purchased from sellers and has not been reduced by any adjustments, including 

payments and buybacks.

(2)  “Original Purchase Price” represents the cash paid to sellers to acquire portfolios of finance receivables and has not been 

reduced by any adjustments, including payments and buybacks.

(3)  Each state included in “Other” represents less than 2% of the face value of total life-to-date domestic purchases.

Portfolio Purchasing

The following table displays our quarterly portfolio purchases for the periods indicated.

Portfolio Purchase Source
(amounts in thousands)

Q4-2014

Q3-2014

Q2-2014

Q1-2014

Q4-2013

Q3-2013

Q2-2013

Q1-2013

North America-Core

$ 119,714

$ 118,018

$ 91,904

$ 79,085

$ 65,759

$ 89,044

$ 113,314

$ 126,951

North America-Insolvency
Europe-Core (1)
Europe-Insolvency

24,949

38,535

123,194

734,803

11,625

—

16,187

1,121

—

72,003

1,626

—

31,987

1,763

—

41,794

11,037

—

82,273

4,881

—

86,595

1,387

—

Total Portfolio Purchasing

$ 279,482

$ 891,356

$ 109,212

$ 152,714

$ 99,509

$ 141,875

$ 200,468

$ 214,933

(1)  Excludes the December 2014 investment of $34.7 million in a securitized fund in Poland.

Estimated Remaining Collections

The following chart shows our ERC by geographical region at December 31, 2014 (amounts in millions).

54

Liquidity and Capital Resources

Historically, our primary sources of cash have been cash flows from operations, bank borrowings, and convertible debt and equity 
offerings. Cash has been used for acquisitions of finance receivables portfolios, corporate acquisitions, repurchase of our common 
stock, repayments of bank borrowings, operating expenses, purchases of property and equipment, and working capital to support our 
growth.

As of December 31, 2014, cash and cash equivalents totaled $39.7 million, compared to $162.0 million at December 31, 2013.  
At December 31, 2014, we had $1.5 billion in borrowings outstanding with $352.9 million of availability under all of our credit facilities 
(subject to the borrowing base and applicable debt covenants).  See the "Borrowings" section below for more information.  Conversely, 
at December 31, 2013, we had no debt outstanding on the revolving portion of our credit facility with availability of $435.5 million 
(subject to the borrowing base and applicable debt covenants).

We have in place forward flow commitments for the purchase of defaulted receivables over the next twelve months with a 
maximum purchase price of $500.0 million as of December 31, 2014.  Additionally, we may enter into new or renewed flow commitments 
in the next twelve months and close on spot transactions in addition to the aforementioned flow agreements.  We believe that funds 
generated from operations and from cash collections on finance receivables, together with existing cash and available borrowings 
under our credit facility will be sufficient to finance our operations, planned capital expenditures, the aforementioned forward flow 
commitments, and additional, normal-course portfolio purchasing during the next twelve months.  Business acquisitions or higher than 
normal levels of portfolio purchasing could require additional financing from other sources.  On July 16, 2014, we completed the 
purchase of all of the outstanding equity of Aktiv, for a purchase price of approximately $861.3 million, and assumed approximately 
$433.7 million of Aktiv’s corporate debt, resulting in an acquisition of estimated total enterprise value of $1.3 billion. We financed the 
transaction with cash of $206.4 million, $169.9 million in financing from an affiliate of the seller, and $485.0 million from our domestic, 
revolving credit facility.

For domestic income tax purposes, we recognize revenue using the cost recovery method with respect to our receivable purchasing 
business.  The IRS has audited and issued a Notice of Deficiency for the tax years ended December 31, 2005 through 2012.  It has 
asserted that tax revenue recognition using the cost recovery method does not clearly reflect taxable income.  We have filed a petition 
in the United States Tax Court challenging the deficiency and believe we have sufficient support for the technical merits of our positions.   
The case is scheduled for trial in the United States Tax Court on June 22, 2015.   If we are unsuccessful in the United States Tax Court, 
we can appeal to the federal Circuit Court of Appeals.  If judicial appeals prove unsuccessful, we may ultimately be required to pay 
the related deferred taxes, and possibly interest and penalties, which may require additional financing from other sources.  Deferred 
tax liabilities related to this item were $241.0 million at December 31, 2014.  Our estimate of the potential federal and state interest is 
$79.0 million as of December 31, 2014.

Cash generated from operations is dependent upon our ability to collect on our finance receivables. Many factors, including the 
economy  and  our  ability  to  hire  and  retain  qualified  collectors  and  managers,  are  essential  to  our  ability  to  generate  cash  flows. 
Fluctuations in these factors that cause a negative impact on our business could have a material impact on our future cash flows.

On February 2, 2012, the Company’s board of directors authorized a share repurchase program to purchase up to $100 million 
of our outstanding shares of Common Stock.  During November 2014, we purchased the remaining 323,900 shares allowed under the 
plan at an average price of $57.94 per share.

On December 10, 2014, the Company's board of directors authorized a new share repurchase program to purchase up to $100 
million of the Company's outstanding shares of common stock on the open market.  Repurchases depend on prevailing market conditions 
and other factors. The repurchase program may be suspended or discontinued at any time.  During December 2014, we purchased 
250,000 shares of our common stock under the new share repurchase program at an average price of $57.59 per share.  At December 
31, 2014, the maximum remaining purchase price for share repurchases under the new program is approximately $85.6 million.

Our operating activities provided cash of $262.1 million, $225.1 million, and $131.4 million for the years ended December 31, 
2014, 2013, and 2012, respectively.  In these periods, cash from operations was generated primarily from net income earned through 
cash collections and fee income received for the period.

Our investing activities used cash of $1,030.7 million, $175.6 million, and $205.6 million for the years ended December 31, 
2014, 2013, and 2012, respectively.  Cash provided by investing activities is primarily driven by cash collections applied to principal 
on finance receivables. Cash used in investing activities is primarily driven by acquisitions of defaulted receivables, purchases of 
property and equipment, and business acquisitions.  The change was due in part to net cash payments for corporate acquisitions totaling 
$851.2 million for the year ended December 31, 2014 compared to zero for the year ended December 31, 2013 and $149.0 million for 
the year ended December 31, 2012.  The change was also due to an increase in acquisitions of finance receivables, excluding the 
acquisition date Aktiv portfolios, which increased to $682.4 million for the year ended December 31, 2014 from $638.6 million for 
the year ended December 31, 2013 and $457.1 million for the year ended December 31, 2012.  In addition, we had net purchases in 
55

investments of $44.0 million for the year ended December 31, 2014 compared to zero for the years ended December 31, 2013 and 
2012.  This increase was partially offset by an increase in collections applied to principal on finance receivables to $571.3 million, 
from $478.9 million, and $378.0 million for the years ended December 31, 2014, 2013, and 2012, respectively.

Our financing activities provided cash of $648.0 million, $79.8 million and $80.7 million for the years ended December 31, 
2014, 2013, and 2012, respectively.  Cash for financing activities is normally provided by draws on our line of credit, proceeds from 
long-term debt and gross proceeds from convertible debt offerings.  Cash used in financing activities is primarily driven by principal 
payments on our lines of credit, principal payments on long-term debt and repurchases of our common stock.  The increase in 2014 
over 2013 was due primarily to the additional funding required for the Aktiv acquisition.  During the year ended December 31, 2014, 
we had net draws on our lines of credit and long-term debt of $409.0 million and $264.1 million, respectively.   During the year ended 
December 31, 2013, we had net repayments on our lines of credit and long-term debt of $127.0 million and $5.5 million, respectively.  
The change in 2013 as compared to 2012, was due in large part to the convertible debt offering that occurred in the third quarter of 
2013.  This provided us with $287.5 million in gross proceeds of the offering during the year ended December 31, 2013. The change 
was also due to changes in the net borrowings on our credit facility.  We had net repayments on our credit facility of $127.0 million 
during the year ended December 31, 2013 compared to net borrowings of $107.0 million during the year ended December 31, 2012.  
In addition, cash flow related to financing activities was impacted by stock repurchases of $33.2 million, $58.5 million and $22.7 
million for the years ended December 31, 2014, 2013, and 2012, respectively.

Cash paid for interest was $31.8 million, $9.8 million, and $9.6 million for the years ended December 31, 2014, 2013, and 2012, 
respectively.  Interest was paid on our revolving credit facilities, long-term debt, convertible debt and our interest rate swap agreements.  
The increase in 2014 as compared to 2013 and 2012, was due mainly to the interest paid on the debt assumed and additional funding 
required for the Aktiv acquisition.   Cash paid for income taxes was $47.9 million, $105.7 million, and $98.7 million for the years 
ended December 31, 2014, 2013, and 2012, respectively.  The decrease in taxes paid is primarily due to lower taxable income in 2014, 
coupled with an income tax refund in 2014 due to the overpayment of prior year taxes.

Borrowings

Domestic Revolving Credit and Term Loan

On December 19, 2012, we entered into a credit agreement with Bank of America, N.A., as administrative agent, and a syndicate 
of lenders named therein (the "Credit Agreement"). The Credit Agreement was amended and modified during 2013.  The total credit 
facility under the Credit Agreement includes an aggregate principal amount of $835.0 million (subject to compliance with a borrowing 
base and applicable debt covenants), which consists of (i) a fully funded $185.0 million term loan, (ii) a $630 million domestic revolving 
credit facility, of which $221.0 million is available to be drawn, and (iii) a $20 million multi-currency revolving credit facility, of which 
$20 million is available to be drawn. The facilities all mature on December 19, 2017.  Our revolving credit facility includes a $20.0 
million swingline loan sublimit and a $20.0 million letter of credit sublimit. The Credit Agreement is secured by a first priority lien 
on substantially all of our assets.

Effective February 19, 2014, we entered into a Second Amendment to the Credit Agreement to amend certain provisions of the 
Credit Agreement to permit and facilitate the consummation of the Aktiv acquisition. The Second Amendment also amended certain 
provisions  of  the  Credit Agreement  to  add  an  additional  basket  for  permitted  indebtedness  for  the  issuance  of  senior,  unsecured 
convertible notes or other unsecured financings in an aggregate amount not to exceed $300 million.

Effective June 5, 2014, we entered into a Third Amendment to the Credit Agreement to amend a provision of the Credit Agreement 
to increase a basket for permitted indebtedness for the issuance of senior, unsecured convertible notes or other unsecured financings 
from an aggregate amount not to exceed $300 million to an aggregate amount not to exceed $500 million (without respect to our 3.00% 
Convertible Senior Notes due 2020).

Borrowings outstanding on this credit facility at December 31, 2014 consisted of $185.0 million outstanding on the term loan 
with an annual interest rate as of December 31, 2014 of 2.67% and $409.0 million outstanding in 30-day Eurodollar rate loans on the 
revolving facility with a weighted average interest rate of 2.68%.   At December 31, 2013, our borrowings on this credit facility consisted 
of $195.0 million outstanding on the term loan with an annual interest rate as of December 31, 2013 of 2.67%.

Seller Note Payable

In conjunction with the closing of the Aktiv business acquisition on July 16, 2014, we entered into a $169.9 million promissory 
note (the "Seller Note").  The Seller Note bears interest at the three-month LIBOR plus 3.75% and matures on July 16, 2015.  The 
quarterly interest due can be paid or rolled into the Seller Note balance at our option.  During 2014, we paid the interest due of $3.1 
million.  At December 31, 2014, the balance due on the Seller Note was $169.9 million with an annual interest rate of 4.01%.

56

Multicurrency Revolving Credit Facility

On October 23, 2014, we entered into a credit agreement with DNB Bank ASA for a Multicurrency Revolving Credit Facility 
(“the Multicurrency Revolving Credit Agreement”).  Subsequently, two other lenders joined the credit facility.  Under the terms of the 
Multicurrency Revolving Credit Agreement, the credit facility includes an aggregate amount of $500.0 million, accrues interest at the 
IBOR plus 2.50-3.00% (as determined by the ERC Ratio as defined in the Multicurrency Revolving Credit Agreement), bears an unused 
line fee of 0.35% per annum, payable monthly in arrears, and matures on October 23, 2019.  The Multicurrency Revolving Credit 
Agreement  also  includes  an  Overdraft  Facility  aggregate  amount  of  $40.0  million,  accrues  interest  at  the  Interbank  Offered  Rate 
("IBOR") plus 2.50-3.00% (as determined by the ERC Ratio as defined in the Multicurrency Revolving Credit Agreement), bears a 
facility line fee of 0.50% per annum, payable quarterly in arrears, and also matures October 23, 2019.

The Multicurrency Revolving Credit Agreement is secured by i) the shares of most of the subsidiaries of Aktiv ii) all intercompany 
loans to Aktiv's subsidiaries.  The Multicurrency Revolving Credit Agreement also contains restrictive covenants and events of default 
including the following:

• 
• 

• 
• 

the ERC Ratio (as defined in the Multicurrency Revolving Credit Agreement) may not exceed 28%;
the GIBD Ratio (as defined in the Multicurrency Revolving Credit Agreement) cannot exceed 2.5 to 1.0 as of the end of any 
fiscal quarter;
interest bearing deposits in AK Nordic AB cannot exceed SEK 500,000,000; 
cash collections must exceed 95% of Aktiv's IFRS forecast.

At December 31, 2014, the balance on the Multicurrency Revolving Credit Agreement was $427.7 million, with an annual interest 

rate of 4.02%.

Aktiv Subordinated Loan

On December 16, 2011, Aktiv entered into a subordinated loan agreement with Metrogas Holding Inc., an affiliate with Geveran 
Trading Co. Ltd (the "Commitment").  Under the terms of the Commitment, Aktiv is able to drawdown a commitment in the aggregate 
amount of up to $30 million for a period of 90 days from the date of the agreement (the “Availability Period”). Aktiv may draw all or 
a part of the Commitment in the Availability Period, and may utilize the Commitment in up to three drawdowns. The Commitment 
bears interest at LIBOR plus 3.75%.  The maturity date is January 16, 2016.  The Commitment does not contain any covenants.

As of December 31, 2014, the aggregate drawdown is $30.0 million, with an annual interest rate of 4.01%.

Convertible Senior Notes

On August 13, 2013, we completed the private offering of $287.5 million in aggregate principal amount of the Notes.  The Notes 
were issued pursuant to an Indenture, dated August 13, 2013 (the "Indenture") between us and Wells Fargo Bank, National Association, 
as trustee.  The Indenture contains customary terms and covenants, including certain events of default after which the Notes may be 
due and payable immediately.  The Notes are senior unsecured obligations of the Company.  Interest on the Notes is payable semi-
annually, in arrears, on February 1 and August 1 of each year, beginning as of February 1, 2014.  

We were in compliance with all covenants under our financing arrangements as of December 31, 2014 and 2013. 

 Undistributed Earnings of Foreign Subsidiaries

We intend to use remaining accumulated and future undistributed earnings of foreign subsidiaries to expand operations outside 
the United States; therefore, such undistributed earnings of foreign subsidiaries are considered to be indefinitely reinvested outside 
the United States. Accordingly, no provision for federal and state income tax has been provided thereon.  If management's intentions 
change and eligible undistributed earnings of foreign subsidiaries are repatriated, we would be subject to additional U.S. income taxes, 
net of an adjustment for foreign tax credits, and withholding taxes payable to various foreign jurisdictions, where applicable.  This 
could result in a higher effective tax rate in the period in which such a decision is made to repatriate accumulated or future undistributed 
foreign earnings.  Refer to the Notes of the Consolidated Financial Statements for further information related to our income taxes and 
undistributed foreign earnings.

Stockholders’ Equity

Stockholders’ equity was $902.2 million at December 31, 2014 and $869.5 million at December 31, 2013. The increase was 
primarily attributable to $176.5 million in net income attributable to PRA during the year ended December 31, 2014.  This was offset 
by net foreign currency translation losses of $120.0 million and share repurchases of $33.2 million.

57

Contractual Obligations

Our contractual obligations as of December 31, 2014 were as follows (amounts in thousands):

Contractual Obligations

Operating leases
Line of credit (1)
Long-term debt (2)
Purchase commitments (3)
Employment agreements

Total

Payments due by period

Less
than 1
year
10,205

26,512

198,168

438,151

11,163

1 - 3
years

3 - 5
years

More
than 5
years

$

17,311

$

9,193

$

2,989

52,140

217,303

35,194

12,370

826,800

17,250

29,405

—

—

296,125

—

—

Total

$

39,698

$

905,452

728,846

502,750

23,533

$ 2,200,279

$

684,199

$

334,318

$

882,648

$

299,114

(1)  This amount includes estimated interest and unused line fees due on our domestic and multicurrency lines of credit and assumes 
that the balances on the lines of credit remain constant from the December 31, 2014 balances of $409.5 million and $427.7 
million, respectively.

(2)  This amount includes scheduled interest and principal payments on our term loans and our convertible debt.
(3)  This  amount  includes  the  maximum  remaining  amount  to  be  purchased  under  forward  flow  contracts  for  the  purchase  of 

defaulted finance receivables in the amount of approximately $500.0 million.

Off Balance Sheet Arrangements

We do not have any off balance sheet arrangements as of December 31, 2014 as defined by Item 303(a)(4) of Regulation S-K 

promulgated under the Securities Exchange Act of 1934.

Recent Accounting Pronouncements

In March 2013, FASB issued ASU 2013-05, which defines the treatment of the release of cumulative translation adjustments 
upon derecognition of certain subsidiaries or groups of assets within a foreign entity or of an investment in a foreign entity.  ASU 
2013-05 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2013. Early adoption is 
permitted and prior periods should not be adjusted. We adopted ASU 2013-05 in the first quarter of 2014 which had no material impact 
on our consolidated financial statements.

In April 2014, FASB issued ASU 2014-08, that amends the requirements for reporting discontinued operations.  ASU 2014-08 
requires the disposal of a component of an entity or a group of components of an entity to be reported in discontinued operations if 
the disposal represents a strategic shift that will have a major effect on the entity’s operations and financial results.  ASU 2014-08 also 
requires additional disclosures about discontinued operations and disclosures about the disposal of a significant component of an entity 
that  does  not  qualify  as  a  discontinued  operation.   ASU  2014-08  is  effective  prospectively  for  reporting  periods  beginning  after 
December 15, 2014, with early adoption permitted.  We are evaluating the potential impacts of the new standard.

In May 2014, FASB issued ASU 2014-09, that updates the principles for recognizing revenue.  The core principle of the guidance 
is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects 
the consideration to which the entity expects to be entitled in exchange for those goods or services.  ASU 2014-09 also amends the 
required disclosures of the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers.  
ASU 2014-09 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2016, and can be 
adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, 
with early application not permitted. We are evaluating our implementation approach and the potential impacts of the new standard 
on our existing revenue recognition policies and procedures.

In June 2014, FASB issued ASU 2014-12, which requires that a performance target that affects vesting and that could be achieved 
after the requisite service period be treated as a performance condition. As such, the performance target should not be reflected in 
estimating the grant-date fair value of the award.  ASU 2014-12 is effective for annual reporting periods beginning after December 
15, 2015, with early adoption permitted.  We are evaluating the potential impacts of the new standard on our existing stock-based 
compensation awards.

We do not expect that any other recently issued accounting pronouncements will have a material effect on our consolidated 

financial statements.

58

 
 
Critical Accounting Policies and Estimates

Our consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles.  Our 
significant accounting policies are discussed in Note 1 of the Notes to the Consolidated Financial Statements.  Our significant accounting 
policies are fundamental to understanding our results of operations and financial condition because they require that we use estimates, 
assumptions and judgments that affect the reported amounts of revenues, expenses, assets, and liabilities. 

Three of these policies are considered to be critical because they are important to the portrayal of our financial condition and 
results, and because they require management to make judgments and estimates that are difficult, subjective, and complex regarding 
matters that are inherently uncertain.  

We base our estimates on historical experience, current trends and on various other assumptions that we believe are reasonable 
under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities 
that are not readily apparent from other sources.  If these estimates differ significantly from actual results, the impact on our consolidated 
financial statements may be material.

Management has reviewed these critical accounting policies with the Company's Audit Committee.

Revenue Recognition - Finance Receivables

We account for our investment in finance receivables under the guidance of ASC 310-30.  Revenue recognition for finance 
receivables accounted for under ASC 310-30 involves the use of estimates and the exercise of judgment on the part of management.  
These estimates include projections of the quantity and timing of future cash flows and economic lives of our pools of finance receivables.  
Significant changes in such estimates could result in increased or decreased revenue or the incurrence of allowance charges. 

We implement the accounting for income recognized on finance receivables under ASC 310-30 as follows: 

We create each accounting pool using our projections of estimated cash flows and expected economic life. We then compute the 
effective yield that fully amortizes the pool over a reasonable expectation of its economic life based on the current projections of 
estimated cash flows.  As actual cash flow results are recorded, we balance those results to the data contained in our proprietary models 
to ensure accuracy, then review each pool watching for trends, actual performance versus projections and curve shape (a graphical 
depiction of the timing of cash flows), regularly re-forecasting future cash flows utilizing our statistical models. The review process 
is primarily performed by our finance staff; however, our operational and statistical staff are also involved, providing updated statistical 
input and cash projections to the finance staff. Significant judgment is used in evaluating whether overperformance is due to an increase 
in projected cash flows or an acceleration of cash flows (a timing difference).  If determined to be a significant increase in expected 
cash flows, we will recognize the effect of the increase prospectively first through an adjustment to any previously recognized valuation 
allowance for that pool and then through an increase in yield.  If the overperformance is determined to be due to a timing difference, 
we will: a) adjust estimated future cash flows downward which effectively extends the amortization period to fall within a reasonable 
expectation of the pool's economic life, b) adjust future cash flow projections as noted previously coupled with an increase in yield in 
order for the amortization period to fall within a reasonable expectation of the pool's economic life, or c) take no action at all if the 
amortization period falls within a reasonable expectation of the pool's expected economic life.  To the extent there is underperformance, 
we will record an allowance if the underperformance is significant and will also consider revising estimated future cash flows based 
on current period information, or take no action if the pool's amortization period is reasonable and falls within the currently projected 
economic life.

Valuation of Acquired Intangibles and Goodwill

In accordance with ASC Topic 350, “Intangibles-Goodwill and Other” (“ASC 350”), we amortize intangible assets over their 
estimated useful lives.  Goodwill, pursuant to ASC 350, is not amortized but rather is evaluated for impairment annually and more 
frequently if indicators of potential impairment exist.  

Goodwill is reviewed for potential impairment at the reporting unit level.  A reporting unit is an operating segment or one level 
below.  As reporting units are determined after an acquisition or evolve with changes in business strategy, goodwill is assigned to 
reporting units and it no longer retains its association with a particular acquisition.  All of the revenue streams and related activities of 
a reporting unit, whether acquired or organic, are available to support the value of the goodwill.

We estimate the fair value of our reporting units using the income approach, the market approach and the transaction approach.  
Depending on the availability of public data and suitable comparables, we may or may not use the market approach and the transaction 
approach or we may emphasize the results from the approaches differently. Under the income approach, we estimate the fair value of 

59

 
a reporting unit based on the present value of estimated future cash flows and a residual terminal value. Cash flow projections are 
based on management's estimates of revenue growth rates, operating margins, necessary working capital, and capital expenditure 
requirements, taking into consideration industry and market conditions. The discount rate used is based on the weighted-average cost 
of capital adjusted for the relevant risk associated with business-specific characteristics and the uncertainty related to the reporting 
unit's ability to execute on the projected cash flows. Under the market approach, we estimate fair value based on market multiples of 
revenue and earnings derived from comparable publicly-traded companies with operating and investment characteristics similar to the 
reporting unit. Under the transaction approach, we estimate fair value based on market multiples from comparable transactions where 
the acquisition target has similar operating and investment characteristics to the reporting unit.  The transaction approach is less likely 
to be used given the lack of publicly available detailed data on transactions for comparable companies. 

The Company performs its annual goodwill assessment on October 1.  The option of whether to perform a qualitative assessment 
or to proceed directly to a two-step quantitative test is made from year-to-year and can vary by reporting unit. At October 1, 2014, we 
performed  a  qualitative  assessment  of  our  reporting  units.  Factors  we  considered  in  the  qualitative  assessment  include  general 
macroeconomic conditions, industry and market conditions, cost factors, overall financial performance of our reporting units, events 
or changes affecting the composition or carrying value of the net assets of our reporting units, changes in our share price, and other 
relevant Company specific events. We also considered the impact of changes in the estimates and assumptions used in our fair value 
estimates.  Based on our evaluation, we determined that our reporting units were not at risk of failing a Step 1 impairment test under 
ASC 350.

Our goodwill impairment testing involves the use of estimates and the exercise of judgment on the part of management.  Our 
assessment of the qualitative factors discussed above involves significant judgments about expected future business performance and 
general market conditions. Significant changes in our assessment of such qualitative factors could affect our assessment of the fair 
value of one or more of our reporting units and could result in a goodwill impairment charge in a future period.

The allocation of the purchase price to the tangible assets and liabilities and identifiable intangible assets acquired requires 

significant estimates in determining the fair values of assets acquired and liabilities assumed which result in goodwill.

Income Taxes

We are subject to the income tax laws of the various jurisdictions in which we operate, including U.S. federal, state, and local 
and international jurisdictions.  These tax laws are complex and are subject to different interpretations by the taxpayer and the relevant 
government taxing authorities.  When determining our domestic and foreign income tax expense, we must make judgments about 
application of these inherently complex laws.

We follow the guidance of ASC Topic 740 “Income Taxes” (“ASC 740”) as it relates to the provision for income taxes and 
uncertainty in income taxes. Accordingly, we record a tax provision for the anticipated tax consequences of the reported results of 
operations. In accordance with ASC 740, the provision for income taxes is computed using the asset and liability method, under which 
deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between the financial 
reporting and tax basis of assets and liabilities, and for operating losses and tax credit carry-forwards. Deferred tax assets and liabilities 
are measured using the currently enacted tax rates that apply to taxable income in effect for the years in which those tax assets are 
expected to be realized or settled. The evaluation of a tax position in accordance with the guidance is a two-step process. The first step 
is recognition: the enterprise determines whether it is more-likely-than-not that a tax position will be sustained upon examination, 
including resolution of any related appeals or litigation processes, based on the technical merits of the position. In evaluating whether 
a tax position has met the more-likely-than-not recognition threshold, the enterprise should presume that the position will be examined 
by the appropriate taxing authority that would have full knowledge of all relevant information. The second step is measurement: a tax 
position that meets the more-likely-than-not recognition threshold is measured to determine the amount of benefit to recognize in the 
financial statements. The tax position is measured as the largest amount of benefit that is greater than fifty percent likely of being 
realized upon ultimate settlement. Tax positions that previously failed to meet the more-likely-than-not recognition threshold should 
be recognized in the first subsequent financial reporting period in which that threshold is met. Previously recognized tax positions that 
no longer meet the more-likely-than-not recognition threshold should be derecognized in the first subsequent financial reporting period 
in which that threshold is no longer met. We record interest and penalties related to unrecognized tax benefits as a component of income 
tax expense. 

In the event that all or part of the deferred tax assets are determined not to be realizable in the future, a valuation allowance would 
be established and charged to earnings in the period such determination is made. If we subsequently realize deferred tax assets that 
were previously determined to be unrealizable, the respective valuation allowance would be reversed, resulting in a positive adjustment 
to earnings or a decrease in goodwill in the period such determination is made. The establishment or release of a valuation allowance 
does not have an impact on cash, nor does such an allowance preclude the use of loss carry-forwards or other deferred tax assets in 

60

future periods.  The calculation of tax liabilities involves significant judgment in estimating the impact of uncertainties in the application 
of complex tax laws. Resolution of these uncertainties in a manner inconsistent with our expectations could have a material impact on 
our results of operations and financial position. 

For domestic income tax purposes, we recognize revenue using the cost recovery method with respect to our debt purchasing 
business. We believe cost recovery to be an acceptable method for companies in the bad debt purchasing industry. Under the cost 
recovery method, collections on finance receivables are applied first to principal to reduce the finance receivables to zero before any 
income is recognized.

Our acquisition of Aktiv requires the use of material estimates and increases the complexity of our accounting for income taxes.  
In addition, we are restructuring Aktiv's corporate organization, which requires valuation estimates and interpretations of complex tax 
laws in multiple jurisdictions. 

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk.

Interest Rate Risk

We are subject to interest rate risk from outstanding borrowings on our variable rate credit facilities. As such, our consolidated 
financial results are subject to fluctuations due to changes in the market rate of interest. We assess this interest rate risk by estimating 
the increase or decrease in interest expense that would occur due to a change in short-term interest rates. The borrowings on our 
variable rate credit facilities were $1.2 billion as of December 31, 2014. Assuming a 25 basis point decrease in interest rates, for 
example, interest expense over the following twelve months would decrease by an estimated $2.5 million. Assuming a 50 basis 
point increase in interest rates, interest expense over the following twelve months would increase by an estimated $5.1 million. 

To reduce the exposure to changes in the market rate of interest, we have entered into interest rate swap agreements for a 
portion of our floating rate financing arrangements. Terms of the interest rate swap agreements require us to receive a variable 
interest rate and pay a fixed interest rate. For the majority of our floating rate financing arrangements, we have no interest rate swap 
agreements in place.

The fair value of our interest rate swap agreements was a net liability of $3.4 million at December 31, 2014. A hypothetical 
25 basis point decrease in interest rates would cause a decrease in the estimated fair value of our interest rate swap agreements and 
the resulting estimated fair value would be a liability of $5.0 million at December 31, 2014.  Conversely, a hypothetical 50 basis 
point increase in interest rates would cause an increase in the estimated fair value of our interest rate swap agreements and the 
resulting estimated fair value would be an asset of $1.3 million at December 31, 2014. 

Currency Exchange Risk

We operate internationally and enter into transactions denominated in foreign currencies, including the euro, the Great British 
pound, the Canadian dollar, Norwegian kroner, Swiss franc, Danish kroner, Swedish kroner and Polish zloty.  In 2014, we generated 
$114.7 million of revenues from operations outside the United States and used six functional currencies.  Weakness in one particular 
currency might be offset by strength in other currencies over time.  

As a result of our international operations, fluctuations in foreign currencies could cause us to incur foreign currency exchange 
gains and losses, and could adversely affect our comprehensive income and stockholders’ equity.  Additionally, our reported financial 
results could change from period to period due solely to fluctuations between currencies.  

Foreign currency exchange gains and losses are the result of the re-measurement of account balances in certain currencies 
into an entity’s functional currency.  Foreign currency gains and losses are included as a component of other income and (expense) 
in our consolidated income statements.  

When  an  entity’s  functional  currency  is  different  than  the  reporting  currency  of  its  parent,  foreign  currency  translation 
adjustments may occur.   Foreign currency translation adjustments are included as a component of other comprehensive (loss)/
income in our consolidated statements of comprehensive income and as a component of stockholders’ equity in our consolidated 
balance sheets.  

We are taking measures to mitigate the impact of foreign currency fluctuations.  We are restructuring our European operations 
so that portfolio ownership and collections will generally occur within the same entity.  Our European credit facility is a multi-
currency facility, allowing us to borrow in the same currency as our entity’s functional currency.  We strive to maintain the distribution 

61

of our European borrowings within defined thresholds based on the currency composition of our finance receivables portfolios.  
When those thresholds are exceeded, we engage in foreign exchange spot transactions to mitigate our risk.

Item 8.

Financial Statements and Supplementary Data.

See Item 6 for quarterly consolidated financial statements for 2014 and 2013.

Index to Financial Statements

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2014 and 2013

Consolidated Income Statements for the years ended December 31, 2014, 2013 and 2012

Consolidated Statements of Comprehensive Income for the years ended December 31, 2014, 2013 and 2012

Consolidated Statements of Changes in Stockholders’ Equity for the years ended December 31, 2014, 2013 and 2012

Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013 and 2012

Notes to Consolidated Financial Statements

Page

63

64

65

66

67

68

69

62

 
 
Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
PRA Group, Inc.:

We  have  audited  the  accompanying  consolidated  balance  sheets  of  PRA  Group,  Inc.  and  subsidiaries  (the “Company”)  as  of 
December 31, 2014 and 2013, and the related consolidated income statements, and statements of comprehensive income, changes 
in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2014. These consolidated 
financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these 
consolidated financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements 
are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures 
in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by 
management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable 
basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position 
of PRA Group, Inc. and subsidiaries as of December 31, 2014 and 2013, and the results of their operations and their cash flows 
for each of the years in the three-year period ended December 31, 2014, in conformity with U.S. generally accepted accounting 
principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), PRA 
Group, Inc.’s internal control over financial reporting as of December 31, 2014, based on criteria established in Internal Control 
– Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), 
and our report dated March 2, 2015 expressed an unqualified opinion on the effectiveness of PRA Group, Inc.’s internal control 
over financial reporting.

/s/ KPMG LLP

Norfolk, Virginia
March 2, 2015 

63

PRA Group, Inc.
Consolidated Balance Sheets
December 31, 2014 and 2013
(Amounts in thousands, except per share amounts)

2014

2013

Assets

$

39,661

$

Cash and cash equivalents

Investments

Finance receivables, net

Other receivables, net

Property and equipment, net

Income tax receivable

Net deferred tax asset

Goodwill

Intangible assets, net

Other assets

Total assets

Liabilities and Equity

Liabilities:

Accounts payable

Accrued expenses and other liabilities

Income taxes payable

Accrued compensation

Net deferred tax liability

Interest-bearing deposits

Borrowings

Total liabilities

Commitments and contingencies (Note 15)

Stockholders' equity:

89,703

2,001,790

12,959

48,258

—

6,126

527,445

10,933

41,876
2,778,751

$

19,456

$

57,320

11,020

22,993

255,587

27,704

1,482,456

1,876,536

$

$

162,004

—

1,239,191

12,359

31,541

11,710

1,361

103,843

15,767

23,456
1,601,232

14,819

27,655

—

27,431

210,071

—

451,780

731,756

Preferred stock, par value $0.01, authorized shares, 2,000, issued and
outstanding shares—0

Common stock, par value $0.01, 100,000 authorized shares, 49,577 issued and
outstanding shares at December 31, 2014, and 60,000 authorized shares,
49,840 issued and outstanding shares at December 31, 2013
Additional paid-in capital

Retained earnings

Accumulated other comprehensive (loss)/income

Total stockholders' equity

Total liabilities and equity

—

—

496
111,659

906,010
(115,950)
902,215

498
135,441

729,505

4,032

869,476

$

2,778,751

$

1,601,232

The accompanying notes are an integral part of these consolidated financial statements.

64

 
PRA Group, Inc.
Consolidated Income Statements
For the years ended December 31, 2014, 2013 and 2012
(Amounts in thousands, except per share amounts)

2014

2013

2012

Revenues:

Income recognized on finance receivables, net

$

807,474

$

663,546

$

Fee income

Other revenue

Total revenues

Operating expenses:

65,675

7,820

880,969

71,532

57

735,135

530,635

62,164

2

592,801

Compensation and employee services

234,531

192,474

168,356

Legal collection fees

Legal collection costs

Agency fees

Outside fees and services
Communication

Rent and occupancy

Depreciation and amortization

Other operating expenses

Impairment of goodwill

51,107

88,054

16,399

55,821
33,085

11,509

18,414

29,981

—

41,488

83,063

5,901

31,615
28,161

8,311

14,417

25,781

6,397

34,393

72,325

5,906

28,867
25,225

7,498

14,515

19,661

—

Total operating expenses

538,901

437,608

376,746

Income from operations

Other income and (expense):

Interest income

Interest expense

Foreign exchange (loss)/gain

Income before income taxes

Provision for income taxes

Net income

Adjustment for (net income)/net loss attributable
to redeemable noncontrolling interest
Net income attributable to PRA Group, Inc.

Net income per common share attributable to PRA Group, Inc:

Basic

Diluted

Weighted average number of shares outstanding:

Basic

Diluted

$

$

$

342,068

297,527

216,055

4
(35,230)
(5,829)
301,013

124,508

176,505

—
176,505

3.53

3.50

49,990

50,421

$

$

$

3
(14,469)
4

283,065

106,146

176,919

(1,605)
175,314

3.48

3.45

50,366

50,873

$

$

$

10
(9,041)
9

207,033

80,934

126,099

494
126,593

2.48

2.46

50,991

51,369

The accompanying notes are an integral part of these consolidated financial statements.

65

 
PRA Group, Inc.
Consolidated Statements of Comprehensive Income
For the years ended December 31, 2014, 2013 and 2012
(Amounts in thousands)

Net income

Other comprehensive (loss)/income, net of tax:

Foreign currency translation adjustments

Total other comprehensive (loss)/income, net of tax

Comprehensive income

Comprehensive (income)/loss attributable to noncontrolling interest

2014

2013

2012

$

176,505

$

176,919

$

126,099

(119,982)
(119,982)
56,523

—

1,181

1,181

178,100
(1,605)
176,495

2,851

2,851

128,950

494

$

129,444

Comprehensive income attributable to PRA Group, Inc.

$

56,523

$

The accompanying notes are an integral part of these consolidated financial statements.

66

 
 
PRA Group, Inc.
Consolidated Statements of Changes in Stockholders’ Equity
For the years ended December 31, 2014, 2013 and 2012
(Amounts in thousands)

Common Stock
Shares           Amount

Additional
Paid-in
Capital

Retained
Earnings

Accumulated  
Other
Comprehensive 
Income/(Loss)

Total
Stockholders’
Equity

Balance at December 31, 2011

51,402

$

509

$

167,381

$

427,598

$

— $

Net income attributable to PRA Group, Inc.

Foreign currency translation adjustment

Vesting of nonvested shares

Repurchase and cancellation of common stock

Amortization of share-based compensation

Income tax benefit from share-based
compensation

Employee stock relinquished for payment of
taxes

Adjustment of the redeemable noncontrolling
interest measurement amount

—
—
318

(993)

—

—

—

—

—
—
1

(3)

—

—

—

—

—

—

(1)

(22,732)

11,282

2,138

(3,593)

(3,597)

126,593

—

—

—

—

—

—

—

2,851

—

—

—

—

—

Balance at December 31, 2012

50,727

$

507

$

150,878

$

554,191

$

2,851

$

Net income attributable to PRA Group, Inc.

Foreign currency translation adjustment

Vesting of nonvested shares

—

—

316

Repurchase and cancellation of common stock

(1,203)

Amortization of share-based compensation

Income tax benefit from share-based
compensation

Employee stock relinquished for payment of
taxes

Component of convertible debt

Deferred taxes on component of convertible
debt

Purchase of noncontrolling interest

Adjustment of the redeemable noncontrolling
interest measurement amount

—

—

—

—

—

—

—

—

—

2

(11)

—

—

—

—

—

—

—

—

—

(2)

(58,500)

12,272

4,552

(7,350)

31,306

(12,517)

14,986

(184)

175,314

—

—

—

—

—

—

—

—

—

—

—

1,181

—

—

—

—

—

—

—

—

—

Balance at December 31, 2013

49,840

$

498

$

135,441

$

729,505

$

4,032

$

Net income attributable to PRA Group, Inc.

Foreign currency translation adjustment

Vesting of nonvested shares

Repurchase and cancellation of common stock
Amortization of share-based compensation

Income tax benefit from share-based
compensation

Employee stock relinquished for payment of
taxes

—

—

311

(574)
—

—

—

—

—

4

(6)
—

—

—

—

—

(4)

(33,158)
14,968

5,558

(11,146)

176,505

—

—

—
—

—

—

—

(119,982)

—

—
—

—

—

Balance at December 31, 2014

49,577

$

496

$

111,659

$

906,010

$

(115,950) $

The accompanying notes are an integral part of these consolidated financial statements.

595,488

126,593

2,851

—

(22,735)

11,282

2,138

(3,593)

(3,597)

708,427

175,314

1,181

—

(58,511)

12,272

4,552

(7,350)

31,306

(12,517)

14,986

(184)

869,476

176,505

(119,982)

—

(33,164)
14,968

5,558

(11,146)

902,215

67

 
PRA Group, Inc.
Consolidated Statements of Cash Flows
For the years ended December 31, 2014, 2013 and 2012
(Amounts in thousands)

Cash flows from operating activities:

Net income
Adjustments to reconcile net income to net cash provided by operating activities:
Amortization of share-based compensation
Depreciation and amortization
Amortization of debt discount
Amortization of debt fair value
Impairment of goodwill
Deferred tax expense/(benefit)
Changes in operating assets and liabilities:

Other assets
Other receivables
Accounts payable
Income taxes payable/receivable, net
Accrued expenses
Accrued compensation

Net cash provided by operating activities

Cash flows from investing activities:

Purchases of property and equipment
Acquisition of finance receivables, net of buybacks
Collections applied to principal on finance receivables
Business acquisitions, net of cash acquired
Purchase of investments
Proceeds from sales and maturities of investments
Proceeds received from due from seller

Net cash used in investing activities

Cash flows from financing activities:

Income tax benefit from share-based compensation
Payment of liability-classified contingent consideration
Proceeds from lines of credit
Principal payments on lines of credit
Repurchases of common stock
Payments of line of credit origination costs and fees
Cash paid for purchase of portion of noncontrolling interest
Distributions paid to noncontrolling interest
Proceeds from long-term debt
Principal payments on long-term debt
Net increase in interest-bearing deposits
Proceeds from convertible debt, net

Net cash provided by financing activities
Effect of exchange rate on cash
Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents, beginning of year

Supplemental disclosure of cash flow information:

Cash and cash equivalents, end of year

Cash paid for interest
Cash paid for income taxes

Noncash investing and financing activities:

Adjustment of the redeemable noncontrolling interest measurement amount
Purchase of redeemable noncontrolling interest
Distributions payable relating to the redeemable noncontrolling interest
Employee stock relinquished for payment of taxes
Conversion of revolving line of credit to long-term debt

2014

2013

2012

$

176,505

$

176,919

$

126,099

14,968
18,414
4,058
(4,827)
—
52,978

(1,844)
9,435
(13,934)
16,862
5,037
(15,579)
262,073

(24,385)
(682,441)
571,338
(851,183)
(69,862)
25,821
—
(1,030,712)

5,558
—
543,000
(134,000)
(33,164)
—
—
—
623,354
(359,281)
2,492
—
647,959
(1,663)
(122,343)
162,004
39,661

31,831
47,947

$

$

12,272
14,417
1,508
—
6,397
11,011

(4,783)
(1,786)
2,556
(14,814)
14,179
7,251
225,127

(15,875)
(638,616)
478,891
—
—
—
—
(175,600)

4,552
(5,240)
217,000
(344,000)
(58,511)
—
(5,663)
(2,075)
—
(5,542)
—
279,281
79,802
(12)
129,317
32,687
162,004

9,830
105,719

$

$

— $
—
—
(11,146)
—

(184) $

14,986
—
(7,350)
—

$

$

$

11,282
14,515
—
—
—
(8,621)

1,523
(474)
1,049
(11,193)
469
(3,237)
131,412

(7,115)
(457,068)
378,049
(148,995)
—
—
29,548
(205,581)

2,138
—
294,000
(187,000)
(22,735)
(4,994)
—
—
—
(704)
—
—
80,705
(546)
5,990
26,697
32,687

9,566
98,738

(3,597)
—
261
(3,593)
200,000

The accompanying notes are an integral part of these consolidated financial statements.

68

PRA Group, Inc.
Notes to Consolidated Financial Statements

1. Summary of Significant Accounting Policies:

Nature of operations: Throughout this report, the terms "PRA Group," "our," "we," "us," the "Company" or similar terms 

refer to PRA Group, Inc. and its subsidiaries.

PRA Group, Inc., a Delaware corporation, and its subsidiaries, is a financial and business service company operating in 
North America and Europe.  The Company’s primary business is the purchase, collection and management of portfolios of defaulted 
receivables. The Company also services receivables on behalf of clients, provides business tax revenue administration, audit, 
discovery and recovery services for state and local governments in the United States, and provides class action claims settlement 
recovery services and related payment processing to corporate clients.

 On July 1, 2014, the Company acquired certain operating assets from Pamplona Capital Management, LLP ("PCM").  These 
assets  include  PCM’s  IVA  ("Individual Voluntary Arrangement")  Master  Servicing  Platform  as  well  as  other  operating  assets 
associated with PCM’s IVA business.   The purchase price of these assets was approximately $5 million and was paid from the 
Company’s existing cash balances.  The Company's consolidated income statements and statements of comprehensive income, 
stockholders' equity and cash flows include the results of operations of PCM for the period from July 1, 2014 through December 
31, 2014.

On July 16, 2014, the Company completed the purchase of the outstanding equity of Aktiv Kapital AS (“Aktiv”), a Norway-
based company specializing in the acquisition and servicing of non-performing loans throughout Europe and in Canada,  for a 
purchase price of approximately $861.3 million, and assumed approximately $433.7 million of Aktiv’s corporate debt, resulting 
in an acquisition of estimated total enterprise value of $1.3 billion.  The Company's consolidated income statements and statements 
of comprehensive income, stockholders' equity and cash flows include the results of operations of Aktiv for the period from July 
16, 2014 through December 31, 2014.  

Basis of presentation: The consolidated financial statements of the Company are prepared in accordance with U.S. generally 
accepted accounting principles ("GAAP") and include the accounts of all of its subsidiaries. All significant intercompany accounts 
and transactions have been eliminated.  The preparation of the consolidated financial statements in conformity with GAAP requires 
management to make estimates and assumptions that affect reported amounts and disclosures. Realized results could differ from 
those estimates and assumptions.  Under the guidance of the Financial Accounting Standards Board (“FASB”) Accounting Standards 
Codification (“ASC”) Topic 280 “Segment Reporting” (“ASC 280”), the Company has determined that it has several operating 
segments  that  meet  the  aggregation  criteria  of ASC  280,  and,  therefore,  it  has  one  reportable  segment,  accounts  receivable 
management, based on similarities among the operating units including the nature of the products and services, the nature of the 
production processes,  the types or class of customer for their products and services, the methods used to distribute their products, 
and services and the nature of the regulatory environment.

On June 10, 2013, the Company's board of directors declared a three-for-one stock split by means of a stock dividend.  The 
new shares were distributed on August 1, 2013, and the shares began trading on a split-adjusted basis beginning August 2, 2013.  
As a result of this action, approximately 33.8 million shares were issued to stockholders.  The par value of the common stock 
remained at $0.01 per share and, accordingly, approximately $0.3 million was retroactively transferred from additional paid-in 
capital to common stock for all periods presented.  Earnings per share, weighted average shares outstanding and other share related 
information are presented in this Form 10-K after the effect of the stock split.

Translation of foreign currencies:  The financial statements of certain of the Company’s foreign subsidiaries are measured 
using their local currency as the functional currency. Assets and liabilities are translated as of the balance sheet date and revenue 
and expenses are translated at an average rate over the period. Unrealized gains or losses resulting from currency translation 
adjustments are recorded as a component of other comprehensive income/(loss). Realized gains and losses from foreign currency 
transactions are recorded as a component of “Foreign exchange gain/(loss)."

69

PRA Group, Inc.
Notes to Consolidated Financial Statements

Revenues and long-lived assets by geographical location:  The following table shows the amount of revenue generated 
for the years ended December 31, 2014, 2013 and 2012, and long-lived assets held at December 31, 2014 and 2013, by geographic 
location (amounts in thousands):

2014

Years Ended December 31,
2013
Revenues

As of December 31,

2012

2014

2013

United States
Outside the United States
Total

$

$

766,262
114,707
880,969

$

$

725,649
9,486
735,135

$

$

574,525
18,276
592,801

$

$

$

Long-Lived Assets
37,335
10,923
48,258

$

29,501
2,040
31,541

Revenues are attributed to countries based on the location of the related operations.  Long-lived assets consist of net property 
and equipment.  The Company reports revenues earned from its debt purchasing and collection activities and its fee-based services.  
It is impracticable for the Company to report further breakdowns of revenues from external customers by product or service.

Cash and cash equivalents: The Company considers all highly liquid investments with a maturity of three months or less 
when purchased to be cash equivalents. Included in cash and cash equivalents are funds held on the behalf of others arising from 
the collection of accounts placed with the Company. The balance of the funds held on behalf of others was $5.5 million and $8.7 
million at December 31, 2014 and 2013, respectively. There is an offsetting liability that is included in “Accounts payable” on the 
accompanying consolidated balance sheets.

Concentrations of credit risk: Financial instruments, which potentially expose the Company to concentrations of credit 

risk, consist primarily of cash, investments and finance receivables.

Accumulated other comprehensive income/(loss):  The Company records unrealized gains and losses on certain available-
for-sale investments and foreign currency translation adjustments. Unrealized gains and losses on available for sale investments  
are reclassified to earnings as the gains or losses are realized upon sale of the securities. Translation gains or losses on foreign 
currency translation adjustments are reclassified to earnings upon the substantial sale or liquidation of investments in foreign 
operations.

Investments:  The Company accounts for its investments under the guidance of ASC Topic 320-10, "Investments-Debt and 
Equity Securities" ("ASC 320-10").  The Company determines the appropriate classification of its investments in debt and equity 
securities at the time of purchase and reevaluates such determinations at each balance sheet date.  Debt securities are classified as 
held to maturity when the Company has the positive intent and ability to hold the securities to maturity.  Debt securities for which 
the Company does not have the intent or ability to hold to maturity are classified as available for sale.  Held-to-maturity securities 
are stated at amortized cost. Marketable securities that are bought and held principally for the purpose of selling them in the near 
term are classified as trading securities and are reported at fair value, with unrealized gains and losses recognized in earnings.  
Debt and marketable equity securities not classified as held to maturity or as trading, are classified as available for sale, and are 
carried at fair market value, with the unrealized gains and losses, net of tax, included in the determination of comprehensive income 
and reported in shareholders’ equity.

Finance receivables and income recognition: The Company accounts for its investment in finance receivables under the 
guidance of ASC Topic 310- 30, “Loans and Debt Securities Acquired with Deteriorated Credit Quality” (“ASC 310-30”). The 
Company  acquires  portfolios  of  accounts  that  have  experienced  deterioration  of  credit  quality  between  origination  and  the 
Company's acquisition of the accounts.  The amount paid for a portfolio reflects the Company's determination that it is probable 
the Company will be unable to collect all amounts due according to an account's contractual terms. At acquisition, the Company 
reviews the accounts to determine whether there is evidence of deterioration of credit quality since origination, and if it is probable 
that the Company will be unable to collect all amounts due according to the loan's contractual terms. If both conditions exist, the 
Company then determines whether each such account is to be accounted for individually or whether such accounts will be assembled 
into pools based on common risk characteristics. The Company considers expected prepayments and estimates the amount and 
timing of undiscounted expected principal, interest and other cash flows (expected at acquisition) for each acquired portfolio based 
on the Company's proprietary models, and the Company subsequently aggregates portfolios of accounts into pools. The Company 
determines the excess of the pool's scheduled contractual principal and contractual interest payments over all cash flows expected 
at acquisition as an amount that should not be accreted (nonaccretable difference). The remaining amount, representing the excess 
of the pool's cash flows expected to be collected over the amount paid, is accreted into income recognized on finance receivables 
over the remaining estimated life of the pool (accretable yield). ASC 310-30 requires that the excess of the contractual cash flows 
over expected cash flows, based on the Company's estimates derived from its proprietary collection models, not be recognized as 
an adjustment of revenue or expense or on the balance sheet. 

70

PRA Group, Inc.
Notes to Consolidated Financial Statements

Each static pool is recorded at cost, which may include certain direct costs of acquisition paid to third parties, and is accounted 
for as a single unit for the recognition of income, payments applied to principal and loss provision. Once a static pool is established 
for a calendar quarter, individual receivable accounts are not added to the pool (unless replaced by the seller) or removed from the 
pool (unless sold or returned to the seller). ASC 310-30, utilizing the interest method, initially freezes the yield, estimated when 
the accounts are purchased, as the basis for subsequent impairment testing. The yield is estimated and periodically recalculated 
based on the timing and amount of anticipated cash flows using our proprietary collection models. Income on finance receivables 
is accrued quarterly based on each static pool's effective yield. Significant increases in expected future cash flows may be recognized 
prospectively, through an upward adjustment of the yield, over a pool's remaining life. Any increase to the yield then becomes the 
new benchmark for impairment testing. Under ASC 310-30, rather than lowering the estimated yield if the collection estimates 
are not received or projected to be received, the carrying value of a pool would be written down to maintain the then current yield 
and is shown as a reduction in revenue in the consolidated income statements with a corresponding valuation allowance offsetting 
finance receivables, net, on the consolidated balance sheets. Cash flows greater than the interest accrual will reduce the carrying 
value of the static pool. This reduction in carrying value is defined as payments applied to principal (also referred to as principal 
amortization). Likewise, cash flows that are less than the interest accrual will accrete the carrying balance. Generally, the Company 
does not record accretion in the first six to twelve months of the estimated life of the pool; accordingly, the Company utilizes either 
the cost recovery method or cash method when necessary to prevent accretion as permitted by ASC 310-30. Under the cash method, 
revenue is recognized as it would be under the interest method up to the amount of cash collections. Under the cost recovery 
method, no revenue is recognized until the Company has fully collected the cost of the pool, or until such time that the Company 
considers the collections to be probable and estimable and begin to recognize income based on the interest method as described 
above. The Company also uses the cost recovery method when collections on a particular pool of accounts cannot be reasonably 
estimated. 

A pool can become fully amortized (zero carrying balance on the balance sheet) while still generating cash collections. In 

this case, all cash collections are recognized as revenue when received. 

A valuation allowance is recorded for significant decreases in expected cash flows or a change in the expected timing of cash 
flows that would otherwise require a reduction in the stated yield on a pool of accounts. In any given period, the Company may 
be required to record valuation allowances due to pools of receivables underperforming previous expectations. Factors that may 
contribute to the recording of valuation allowances include both external and internal factors. External factors that may have an 
impact on the collectability, and subsequently on the overall profitability of purchased pools of defaulted consumer receivables, 
would include: new laws or regulations relating to collections, new interpretations of existing laws or regulations, and the overall 
condition of the economy. Internal factors that may have an impact on the collectability, and subsequently the overall profitability 
of purchased pools of defaulted consumer receivables, would include: necessary revisions to initial and post-acquisition scoring 
and modeling estimates, non-optimal operational activities (which relate to the collection and movement of accounts on both the 
collection  floor  of  the  Company  and  external  channels),  and  decreases  in  productivity  related  to  turnover  and  tenure  of  the 
Company’s collection staff. 

The Company capitalizes certain fees paid to third parties related to the direct acquisition of a portfolio of accounts. These 
fees are added to the acquisition cost of the portfolio and accordingly are amortized over the life of the portfolio using the interest 
method.

The agreements to purchase the aforementioned receivables include general representations and warranties from the sellers 
covering account holder death or bankruptcy and accounts settled or disputed prior to sale. The representation and warranty period 
permitting the return of these accounts from the Company to the seller is typically 90 to 180 days. Any funds received from the 
seller of finance receivables as a return of purchase price are referred to as buybacks. Buyback funds are applied against the finance 
receivable balance received and are not included in the Company’s cash collections from operations. In some cases, the seller will 
replace the returned accounts with new accounts in lieu of returning the purchase price. In that case, the old account is removed 
from the pool and the new account is added.

Fee 

income  recognition:  The  Company  utilizes 

the  provisions  of  ASC  Topic  605-45,  “Principal  Agent 
Considerations” (“ASC 605-45”), to account for fee income revenue from its fee-for-service subsidiaries. ASC 605-45 requires 
an analysis to be completed to determine if certain revenues should be reported gross or reported net of their related operating 
expense. This analysis includes an assessment of who retains inventory/credit risk, controls vendor selection, establishes pricing 
and remains the primary obligor on the transaction. Each of these factors was considered to determine the correct method of 
recognizing revenue from our fee-based subsidiaries.

 Property and equipment: Property and equipment, including improvements that significantly add to the productive capacity 
or extend useful life, are recorded at cost, while maintenance and repairs are expensed currently. Property and equipment are 

71

PRA Group, Inc.
Notes to Consolidated Financial Statements

depreciated over their useful lives using the straight-line method of depreciation. Software and computer equipment are amortized 
or depreciated over three to five  years. Furniture and fixtures are depreciated over five years.  Equipment is depreciated over five 
to seven years. Leasehold improvements are depreciated over the lesser of the useful life, which ranges from three to ten years, 
or the remaining term of the leased property. Building improvements are depreciated over ten to thirty-nine years. When property 
is sold or retired, the cost and related accumulated depreciation are removed from the balance sheet and any gain or loss is included 
in the income statement.

Business combinations:  The Company accounts for business combinations under the acquisition method. The cost of an 
acquired company is assigned to the tangible and intangible assets acquired and the liabilities assumed on the basis of their fair 
values at the date of acquisition.  The determination of fair values of assets acquired and liabilities assumed requires management 
to make estimates and use valuation techniques when market values are not readily available. Any excess of purchase price over 
the fair value of net tangible and intangible assets acquired is allocated to goodwill.  Transaction costs associated with business 
combinations are expensed as incurred.

Goodwill and intangible assets: In accordance with ASC Topic 350, “Intangibles-Goodwill and Other” (“ASC 350”), the 
Company amortizes intangible assets over their estimated useful lives. Goodwill, pursuant to ASC 350, is not amortized but rather 
is reviewed for impairment annually or more frequently if indicators of potential impairment exist. The Company performs its 
annual assessment on October 1. The Company may first assess qualitative factors to determine whether it is more likely than not 
that the fair value of a reporting unit is less than its carrying amount, including goodwill. If management concludes that it is more 
likely than not that the fair value of a reporting unit is less than its carrying amount, management conducts a two-step quantitative 
goodwill impairment test. The first step of the impairment test involves comparing the fair value of the applicable reporting unit 
with its carrying value. The Company estimates the fair values of its reporting units using a combination of the income, or discounted 
cash flows approach, the market approach, which utilizes comparable companies’ data,  and the transaction approach, which uses 
market multiples from comparable transactions where the acquisition target has similar operating and investment characteristics 
to the reporting unit.  If the carrying amount of a reporting unit exceeds the reporting unit’s fair value, management performs the 
second step of the goodwill impairment test.  The second step of the goodwill impairment test involves comparing the implied fair 
value of the affected reporting unit’s goodwill with the carrying value of that goodwill.  The amount, by which the carrying value 
of the goodwill exceeds its implied fair value, if any, is recognized as an impairment loss.  See Note 5 for additional information.

Convertible senior notes:  The Company accounts for its convertible senior notes in accordance with ASC 470-20, “Debt 
with Conversion and Other Options.”  ASC 470-20 requires that, for convertible debt instruments that must be settled fully or 
partially in cash upon conversion, issuers must separately account for the liability and equity components in a manner that will 
reflect the entity’s nonconvertible debt borrowing rate when interest cost is recognized in subsequent periods.  The excess of the 
principal amount of the liability component over its carrying amount is amortized to interest cost over the expected life of a similar 
liability that does not have an associated equity component, using the effective interest method.  The equity component is not 
remeasured as long as it continues to meet the conditions for equity classification under ASC 815-40, “Derivatives and Hedging 
- Contracts in Entity’s Own Equity.”  Transaction costs incurred with third parties are allocated to the liability and equity components 
in proportion to the allocation of proceeds and accounted for as debt issuance costs and equity issuance costs, respectively.  

For diluted earnings per share purposes, based upon the Company’s intent and ability to settle conversions of the Notes 
through a combination of cash and shares, only the conversion spread is included in the diluted earnings per share calculation, if 
dilutive.  Under such method, the settlement of the conversion spread has a dilutive effect when the average share price of the 
Company’s common stock during any quarter exceeds $65.72.

Income taxes: The Company follows the guidance of ASC Topic 740 “Income Taxes” (“ASC 740”) as it relates to the 
provision for income taxes and uncertainty in income taxes. Accordingly, the Company records a tax provision for the anticipated 
tax consequences of the reported results of operations. In accordance with ASC 740, the provision for income taxes is computed 
using the asset and liability method, under which deferred tax assets and liabilities are recognized for the expected future tax 
consequences of temporary differences between the financial reporting and tax basis of assets and liabilities, and for operating 
losses and tax credit carry-forwards. Deferred tax assets and liabilities are measured using the currently enacted tax rates that apply 
to taxable income in effect for the years in which those tax assets are expected to be realized or settled. The evaluation of a tax 
position in accordance with the guidance is a two-step process. The first step is recognition: the enterprise determines whether it 
is more-likely-than-not that a tax position will be sustained upon examination, including resolution of any related appeals or 
litigation processes, based on the technical merits of the position. In evaluating whether a tax position has met the more-likely-
than-not recognition threshold, the enterprise should presume that the position will be examined by the appropriate taxing authority 
that would have full knowledge of all relevant information. The second step is measurement: a tax position that meets the more-
likely-than-not recognition threshold is measured to determine the amount of benefit to recognize in the financial statements. The 
tax position is measured as the largest amount of benefit that is greater than 50 percent likely of being realized upon ultimate 
settlement. Tax positions that previously failed to meet the more-likely-than-not recognition threshold should be recognized in the 

72

PRA Group, Inc.
Notes to Consolidated Financial Statements

first subsequent financial reporting period in which that threshold is met. Previously recognized tax positions that no longer meet 
the more-likely-than-not recognition threshold should be derecognized in the first subsequent financial reporting period in which 
that threshold is no longer met. The Company records interest and penalties related to unrecognized tax benefits as a component 
of income tax expense.

 In the event that all or part of the deferred tax assets are determined not to be realizable in the future, a valuation allowance 
would be established and charged to earnings in the period such determination is made. If the Company subsequently realizes 
deferred tax assets that were previously determined to be unrealizable, the respective valuation allowance would be reversed, 
resulting in a positive adjustment to earnings or a decrease in goodwill in the period such determination is made. The calculation 
of tax liabilities involves significant judgment in estimating the impact of uncertainties in the application of complex tax laws. 
Resolution of these uncertainties in a manner inconsistent with our expectations could have a material impact on our results of 
operations and financial position.

For domestic income tax purposes, the Company recognizes revenue using the cost recovery method with respect to the 
Company's debt purchasing business. The Company believes cost recovery to be an acceptable method for companies in the bad 
debt purchasing industry.  Under the cost recovery method, collections on finance receivables are applied first to principal to reduce 
the finance receivables to zero before any income is recognized.

Advertising costs: Advertising costs are expensed when incurred.

Operating leases: General abatements or prepaid leasing costs are recognized on a straight-line basis over the life of the 
lease.  Future minimum lease payments (including the impact of rent escalations) are expensed on a straight-line basis over the 
life of the lease. Material leasehold improvements are capitalized and amortized over the remaining life of the lease.

Share-based compensation: The Company accounts for share-based compensation in accordance with the provisions of 
ASC Topic 718 “Compensation-Stock Compensation” (“ASC 718”).  ASC 718 requires that compensation expense associated 
with share equity awards be recognized in the income statement. Based on historical experience, the Company assumes a forfeiture 
rate for most equity share grants. Time-based equity share awards generally vest between one and five years from the grant date 
and are expensed on a straight-line basis over the vesting period. Equity share awards that contain a performance metric, are 
expensed  over  the  requisite  service  period,  generally  three  years,  in  accordance  with  the  performance  level  achieved  at  each 
reporting period.  See Note 9 for additional information.

Use  of  estimates: The  preparation  of  the  consolidated  financial  statements  in  conformity  with  U.S.  generally  accepted 
accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and 
liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported 
amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Significant estimates have been made by management with respect to the timing and amount of future cash collections of 
the Company’s finance receivables portfolios and the fair value of the assets acquired and liabilities assumed related to the acquisition 
of Aktiv.  Actual results could differ from these estimates making it reasonably possible that a change in these estimates could 
occur within one year.

Commitments and contingencies:  We are subject to various claims and contingencies related to lawsuits, certain taxes, 
and commitments under contractual and other obligations. We recognize liabilities for contingencies and commitments when a 
loss is probable and estimable. We expense related legal costs as incurred.  For additional information, see Note 15.

Estimated  fair  value  of  financial  instruments:  The  Company  applies  the  provision  of ASC  Topic  820  “Fair  Value 
Measurements and Disclosures” (“ASC 820”). ASC 820 defines fair value as the price that would be received to sell an asset or 
paid to transfer a liability in an orderly transaction between market participants at the measurement date. ASC 820 also requires 
the consideration of differing levels of inputs in the determination of fair values.  Disclosure of the estimated fair values of financial 
instruments often requires the use of estimates. See Note 8 for additional information.

Reclassification of prior year presentation: Certain prior year amounts have been reclassified for consistency with the 

current period presentation.

Recent accounting pronouncements:  In March 2013, FASB issued ASU 2013-05, "Foreign Currency Matters (Topic 830): 
Parent's Accounting for the Cumulative Translation Adjustment upon Derecognition of Certain Subsidiaries or Groups of Assets 
within a Foreign Entity or of an Investment in a Foreign Entity," ("ASU 2013-05") which defines the treatment of the release of 
cumulative translation adjustments upon derecognition of certain subsidiaries or groups of assets within a foreign entity or of an 
investment in a foreign entity. ASU 2013-05 is effective for fiscal years, and interim periods within those years, beginning after 

73

PRA Group, Inc.
Notes to Consolidated Financial Statements

December 15, 2013. Early adoption is permitted and prior periods should not be adjusted. The Company adopted ASU 2013-05 
in the first quarter of 2014, and it had no material impact on the Company's Consolidated Financial Statements.

In April 2014, FASB issued ASU 2014-08, "Reporting Discontinued Operations and Disclosures of Disposals of Components 
of an Entity" (“ASU 2014-08”) that amends the requirements for reporting discontinued operations. ASU 2014-08 requires the 
disposal of a component of an entity or a group of components of an entity to be reported in discontinued operations if the disposal 
represents a strategic shift that will have a major effect on the entity’s operations and financial results. ASU 2014-08 also requires 
additional disclosures about discontinued operations and disclosures about the disposal of a significant component of an entity 
that does not qualify as a discontinued operation. ASU 2014-08 is effective prospectively for reporting periods beginning after 
December 15, 2014, with early adoption permitted. The Company is evaluating the potential impacts of the new standard.

In May 2014, FASB issued ASU 2014-09, "Revenue from Contracts with Customers" (“ASU 2014-09”) that updates the 
principles for recognizing revenue. The core principle of the guidance is that an entity should recognize revenue to depict the 
transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be 
entitled in exchange for those goods or services. ASU 2014-09 also amends the required disclosures of the nature, amount, timing 
and uncertainty of revenue and cash flows arising from contracts with customers. ASU 2014-09 is effective for fiscal years, and 
interim periods within those years, beginning after December 15, 2016, and can be adopted either retrospectively to each prior 
reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. 
The Company is evaluating its implementation approach and the potential impacts of the new standard on its existing revenue 
recognition policies and procedures.

In June 2014, FASB issued ASU 2014-12, "Accounting for Share-Based Payments When the Terms of an Award Provide 
That a Performance Target Could Be Achieved after the Requisite Service Period" (“ASU 2014-12”). ASU 2014-12 requires that 
a performance target that affects vesting and that could be achieved after the requisite service period be treated as a performance 
condition. As such, the performance target should not be reflected in estimating the grant-date fair value of the award. ASU 2014-12 
is effective for annual reporting periods beginning after December 15, 2015, with early adoption permitted. The Company is 
evaluating the potential impacts of the new standard on its existing stock-based compensation awards.

The Company does not expect that any other recently issued accounting pronouncements will have a material effect on its 

financial statements.

2. Finance Receivables, net:

Changes in finance receivables, net, for the years ended December 31, 2014 and 2013, were as follows (amounts in thousands):

Balance at beginning of year
Acquisitions of finance receivables (1)
Foreign currency translation adjustment

Cash collections

Income recognized on finance receivables, net

Cash collections applied to principal

Balance at end of year

2014

2013

$

1,239,191

$

1,427,436
(93,499)
(1,378,812)
807,474
(571,338)
2,001,790

$

$

1,078,951

638,616

515
(1,142,437)
663,546
(478,891)
1,239,191

 (1)  Acquisitions of finance receivables are net of buybacks and include certain capitalized acquisition related costs.  It also includes 
the acquisition date finance receivable portfolio that was acquired in connection with the Aktiv acquisition.  Refer to Note 11 
"Business Acquisitions" for more information.

At the time of acquisition, the life of each pool is generally estimated to be between 80 to 120 months based on projected 
amounts and timing of future cash collections using the proprietary models of the Company.  At December 31, 2014, the weighted 
average remaining life of the Company's pools is estimated to be approximately 99 months.  Based upon current projections, cash 
collections applied to principal are estimated to be as follows for the following years ending December 31, (amounts in thousands):

74

2015

2016

2017

2018

2019

2020

2021

2022

PRA Group, Inc.
Notes to Consolidated Financial Statements

$

555,358

441,877

350,918

267,724

174,135

97,396

89,081

25,301

$

2,001,790

At December 31, 2014 and 2013, the Company had aggregate net finance receivables balances  in pools accounted for under 

the cost recovery method of $17.1 million and $26.1 million, respectively.

Accretable yield represents the amount of income recognized on finance receivables the Company can expect to generate 
over the remaining life of its existing portfolios based on estimated future cash flows as of the balance sheet date. Additions 
represent the original expected accretable yield, on portfolios purchased during the period, to be earned by the Company based 
on its proprietary buying models.  Net reclassifications from nonaccretable difference to accretable yield primarily result from the 
Company’s increase in its estimate of future cash flows. When applicable, net reclassifications to nonaccretable difference from 
accretable yield result from the Company’s decrease in its estimates of future cash flows and allowance charges that exceed the 
Company’s increase in its estimate of future cash flows.  

Changes in accretable yield for the years ended December 31, 2014 and 2013 were as follows (amounts in thousands):

Balance at beginning of year

Income recognized on finance receivables, net
Additions (1)
Reclassifications from nonaccretable difference

Foreign currency translation adjustment

Balance at end of year

2014

2013

$

$

1,430,067
(807,474)
1,609,340

390,255
(109,003)
2,513,185

$

$

1,239,674
(663,546)
560,730

286,840

6,369

1,430,067

(1) Additions include the acquisition date accretable yield that was acquired in connection with the Aktiv acquisition. Refer to 
Note 11 "Business Acquisitions" for more information.

The following is a summary of activity within the Company’s valuation allowance account, all of which relates to loans 

acquired with deteriorated credit quality, for the years ended December 31, 2014, 2013 and 2012 (amounts in thousands):

Beginning balance

Allowance charges

Reversal of previous recorded allowance charges

Net allowance (reversals)/charges

Ending balance

2014

2013

2012

$

$

91,101

$

93,123

$

8,010
(12,945)
(4,935)
86,166

$

9,666
(11,688)
(2,022)
91,101

$

86,571

13,420
(6,868)
6,552

93,123

75

PRA Group, Inc.
Notes to Consolidated Financial Statements

3. Investments:

Investments consist of the following at December 31, 2014 (amounts in thousands):

Trading

Short-term investments

Available-for-sale

Securitized assets

Held-to-maturity

Securitized assets

Other investments

Private equity funds

2014

37,405

3,721

31,017

17,560

89,703

$

$

The Company held no investments at December 31, 2013.

Trading

Short-term investments: The Company’s investments in money market mutual funds are stated at fair value.  Fair value is 

estimated using the net asset value of the investment.  Unrealized gains and losses are recorded in earnings.

Available-for-Sale 

Investments in securitized assets:  The Company holds a majority interest in a closed-end Polish investment fund.  The 
fund was formed in December 2014 to acquire portfolios of nonperforming consumer loans in Poland.  The Company’s investment 
consists of a 100% interest of the Series B certificates and a 20% interest of the Series C certificates. Each certificate comes with 
one vote and is governed by a co-investment agreement.  Series C certificates, which share equally in the residual profit of the 
fund, are accounted for as debt securities classified as available-for-sale and are stated at fair value. Income is recognized using 
the effective yield method.  There was no revenue recorded in 2014 from this investment.

Held-to-Maturity

Investments in securitized assets:  The Company holds Series B certificates in a closed-end Polish investment fund.  The 
certificates, which provide a preferred return based on the expected net income of the portfolios, are accounted for as a beneficial 
interest in securitized financial assets and stated at amortized cost. The Company has determined it has the ability and intent to 
hold these certificates until maturity, which occurs when the fund terminates or liquidates its assets.  The preferred return is not a 
guaranteed return.  Income is recognized under ASC Topic 325-40, "Beneficial Interests in Securitized Financial Assets" ("ASC 
325-40").  Income is recognized using the effective yield method.  The Company adjusts the yield for changes in estimated cash 
flows prospectively through earnings. If the fair value of the investment falls below its carrying amount and the decline is deemed 
to be other than temporary, the investment is written down, with a corresponding charge to earnings. The underlying securities 
have both known principal repayment terms as well as unknown principal repayments due to potential borrower pre-payments.  
Accordingly, it is difficult to accurately predict the final maturity date of these investments.

Other Investments

Investments  in  private  equity  funds:    Investments  in  private  equity  funds  represent  limited  partnerships  in  which  the 
Company has less than a 3% interest and are carried at cost. Distributions received from the partnerships are included in other 
revenue. Distributions received in excess of the Company's proportionate share of accumulated earnings are applied as a reduction 
of the cost of the investment. Distributions received from investments carried at cost were $7.1 million for 2014.

76

PRA Group, Inc.
Notes to Consolidated Financial Statements

The amortized cost and estimated fair value of available-for sale and held-to-maturity investments at December 31, 2014 

were as follows (amounts in thousands):

December 31, 2014

Gross
Unrealized
Gains

Gross
Unrealized
Losses

—

—

Aggregate Fair
Value

— $

3,721

—

31,017

Amortized Cost

$

3,721

31,017

Available-for-sale

Securitized assets

Held-to-maturity

Securitized assets

4. Operating Leases:

The Company leases office space and equipment under operating leases. Rental expense was $8.7 million, $6.0 million and 

$5.4 million for the years ended December 31, 2014, 2013 and 2012, respectively.

Future minimum lease payments for operating leases at December 31, 2014, are as follows for the years ending December 31, 

(amounts in thousands):

2015

2016

2017

2018

2019

Thereafter

Total future minimum lease payments

5. Goodwill and Intangible Assets, net:

$

$

10,205

11,558

5,753

6,026

3,166

2,989

39,697

In connection with the Company’s previous business acquisitions, the Company acquired certain tangible and intangible 
assets. Purchased intangible assets include client and customer relationships, non-compete agreements, trademarks and goodwill. 
Pursuant to ASC 350, the Company performs an annual review of goodwill on October 1 or more frequently if indicators of 
impairment exist.  The Company performed an annual review of goodwill as of October 1, 2014, and concluded that it was more 
likely than not that the carrying value of goodwill did not exceed its fair value. The Company believes that nothing has occurred 
since the review was performed through December 31, 2014 that would indicate a triggering event and thereby necessitate further 
evaluation of goodwill or other intangible assets.  During 2013, the Company evaluated the goodwill associated with one of its 
reporting units, which had experienced a revenue and profitability decline, recent net losses, and the loss of a significant client.  
The Company estimated the fair value of the reporting unit using the present value of future cash flows and earnings and concluded 
that the carrying value of goodwill exceeded the implied fair value.  Accordingly, the Company recorded a $6.4 million impairment 
of goodwill in the third quarter of 2013.  This charge represents the full amount of goodwill recorded for the reporting unit. 

77

PRA Group, Inc.
Notes to Consolidated Financial Statements

The following table represents the changes in goodwill for the years ended December 31, 2014 and 2013:

2014

2013

Balance at beginning of year:
Goodwill
Accumulated impairment loss

Changes:
Acquisitions of Aktiv and PCM
Impairment of goodwill
Foreign currency translation adjustment
Net change in goodwill

Balance at the end of the year:
Goodwill
Accumulated impairment loss
Balance at end of year

$

$

$

110,240
(6,397)
103,843

512,049
—
(88,447)
423,602

533,842
(6,397)
527,445

$

109,488
—
109,488

—
(6,397)
752
(5,645)

110,240
(6,397)
103,843

Goodwill recognized from the acquisitions of Aktiv and PCM represents, among other things, a significant dataset, portfolio 
modeling, an established workforce, and the future economic benefits arising from expected synergies and expanded geographical 
diversity.  The acquired goodwill is not deductible for U.S. income tax purposes.  Refer to Note 11 "Business Acquisitions" for 
more information.

Intangible assets, excluding goodwill, consist of the following at December 31, 2014 and 2013 (amounts in thousands):

Client and customer relationships
Non-compete agreements
Trademarks
Total

2014

2013

Gross
Amount

35,252
627
3,432
39,311

$

$

Accumulated
Amortization
25,132
$
572
2,674
28,378

$

$

$

Gross
Amount

40,870
3,880
3,491
48,241

Accumulated
Amortization
26,581
$
3,723
2,170
32,474

$

In  accordance  with ASC  350,  the  Company  is  amortizing  the  intangible  assets  over  the  estimated  useful  lives.  Total 
amortization expense for the years ended December 31, 2014, 2013 and 2012 was $4.8 million, $4.7 million and $5.9 million, 
respectively. The Company reviews these intangible assets for possible impairment if an event occurs or circumstances change 
that would more likely than not reduce the fair value of a reporting unit below its carrying amount and thereby necessitate further 
evaluation of these intangible assets.

 The future amortization of these intangible assets is estimated to be as follows as of December 31, 2014 for the following 

years ending December 31, (amounts in thousands):

2015
2016
2017
2018
2019
Thereafter

$

$

2,785
2,372
1,478
1,070
737
2,491
10,933

78

 
 
PRA Group, Inc.
Notes to Consolidated Financial Statements

6. Borrowings:

The Company's borrowings consisted of the following as of the dates indicated (amounts in thousands): 

Domestic revolving credit

Domestic term loan

Seller note payable

Multicurrency revolving credit

Subordinated loan

Convertible notes

Less: Debt discount

Total

Domestic Revolving Credit and Term Loan

December 31,
2014

December 31,
2013

$

$

409,000

$

185,000

169,938

427,680

30,000

287,500
(26,662)
1,482,456

$

—

195,000

—

—

—

287,500
(30,720)
451,780

On December 19, 2012, the Company entered into a credit facility with Bank of America, N.A., as administrative agent, and 
a syndicate of lenders named therein (the “Credit Agreement”).  The Credit Agreement was amended and modified during 2013.  
The total credit facility under the Credit Agreement includes an aggregate principal amount of $835 million (subject to compliance 
with a borrowing base and applicable debt covenants), which consists of (i) a fully-funded $185 million term loan, (ii) a $630 
million domestic revolving credit facility, of which $221.0 million is available to be drawn, and (iii) a $20 million multi-currency 
revolving credit facility, of which $20 million is available to be drawn. The facilities all mature on December 19, 2017.  The term 
and revolving loans accrue interest, at the option of the Company, at either the base rate or the Eurodollar rate (as defined in the 
Credit Agreement) for the applicable term plus 2.50% per annum in the case of the Eurodollar rate loans and 1.50% in the case of 
the base rate loans.  The base rate is the highest of (a) the Federal Funds Rate (as defined in the Credit Agreement) plus 0.50%, 
(b) Bank of America’s prime rate, and (c) the Eurodollar rate plus 1.00%.  The Company’s revolving credit facility includes a $20 
million swingline loan sublimit, a $20 million letter of credit sublimit and a $20 million alternative currency equivalent sublimit.

Effective February 19, 2014, the Company entered into a Second Amendment  to the Credit Agreement to amend certain 
provisions of the Credit Agreement to permit and facilitate the consummation of the Aktiv acquisition. The Second Amendment also 
amended certain provisions of the Credit Agreement to add an additional basket for permitted indebtedness for the issuance of 
senior, unsecured convertible notes or other unsecured financings in an aggregate amount not to exceed $300 million.

Effective June 5, 2014, the Company entered into a Third Amendment to the Credit Agreement to amend a provision of the 
Credit Agreement to increase a basket for permitted indebtedness for the issuance of senior, unsecured convertible notes or other 
unsecured financings from an aggregate amount not to exceed $300 million to an aggregate amount not to exceed $500 million  
(without respect to the Company’s 3.00% Convertible Senior Notes due 2020).

The Credit Agreement is secured by a first priority lien on substantially all of the Company’s domestic assets. The Credit 

Agreement, as amended and modified, contains restrictive covenants and events of default including the following:

• 
• 

• 

• 
• 
• 

• 

• 

borrowings may not exceed 33% of the ERC of all eligible asset pools plus 75% of eligible accounts receivable;
the consolidated leverage ratio (as defined in the Credit Agreement) cannot exceed 2.0 to 1.0 as of the end of any fiscal 
quarter;
consolidated tangible net worth (as defined in the Credit Agreement) must equal or exceed $455.1 million plus 50% of 
positive cumulative consolidated net income for each fiscal quarter beginning with the quarter ended December 31, 2012, 
plus 50% of the cumulative net proceeds of any equity offering;
capital expenditures during any fiscal year cannot exceed $40 million;
cash dividends and distributions during any fiscal year cannot exceed $20 million;
stock repurchases during the term of the agreement cannot exceed $250 million and cannot exceed $100 million in a 
single fiscal year;
investments in loans and/or capital contributions cannot exceed $950 million to consummate the acquisition of the equity 
of Aktiv;
permitted acquisitions (as defined in the Credit Agreement) during any fiscal year cannot exceed $250 million except for 
the fiscal year ending December 31, 2014, during which fiscal year permitted acquisitions (excluding the Aktiv acquisition) 
cannot exceed $25 million;

79

PRA Group, Inc.
Notes to Consolidated Financial Statements

• 

• 

• 

indebtedness in the form of senior, unsecured convertible notes or other unsecured financings cannot exceed $500 million 
in the aggregate (without respect to the Company’s 3.00% Convertible Senior Notes due 2020);
the Company must maintain positive consolidated income from operations (as defined in the Credit Agreement) during 
any fiscal quarter; and
restrictions on changes in control.

The revolving credit facility also bears an unused line fee of 0.375% per annum, payable quarterly in arrears.

The Company's borrowings on this credit facility at December 31, 2014 consisted of $185.0 million outstanding on the term 
loan with an annual interest rate as of December 31, 2014 of 2.67% and $409.0 million outstanding in 30-day Eurodollar rate loans 
on the revolving facility with a weighted average interest rate of 2.68%.   At December 31, 2013, the Company's borrowings on 
this credit facility consisted of $195.0 million outstanding on the term loan with an annual interest rate as of December 31, 2013 
of 2.67%.

Seller Note Payable

In conjunction with the closing of the Aktiv business acquisition on July 16, 2014, the Company entered into a $169.9 million 
promissory note (the "Seller Note") with an affiliate of the seller.  The Seller Note bears interest at the three-month London Interbank 
Offered Rate (“LIBOR”) plus 3.75% and matures on July 16, 2015.  The quarterly interest due can be paid or rolled into the Seller 
Note balance at the Company's option.  During 2014, the Company paid the contractual interest that was due of $3.1 million.  At 
December 31, 2014, the balance due on the Seller Note was $169.9 million with an annual interest rate of 4.01%.

Multicurrency Revolving Credit Facility

On October 23, 2014, the Company entered into a credit agreement with DNB Bank ASA for a Multicurrency Revolving 
Credit Facility (“the Multicurrency Revolving Credit Agreement”).  Subsequently, two other lenders joined the credit facility.  
Under the terms of the Multicurrency Revolving Credit Agreement, the credit facility includes an aggregate amount of $500 million, 
of which $72.3 million is available to be drawn, accrues interest at the Interbank Offered Rate ("IBOR") plus 2.50-3.00% (as 
determined by the ERC Ratio as defined in the Multicurrency Revolving Credit Agreement), bears an unused line fee of 0.35% 
per annum, payable monthly in arrears, and matures on October 23, 2019.  The Multicurrency Revolving Credit Agreement also 
includes an Overdraft Facility aggregate amount of $40 million, of which $12.5 million is available to be drawn, accrues interest 
at the IBOR plus 2.50-3.00% (as determined by the ERC Ratio as defined in the Multicurrency Revolving Credit Agreement), 
bears a facility line fee of 0.50% per annum, payable quarterly in arrears, and also matures October 23, 2019.

The  Multicurrency  Revolving  Credit Agreement  is  secured  by  i)  the  shares  of  most  of  the  subsidiaries  of Aktiv  ii)  all 
intercompany loans to Aktiv's subsidiaries.  The Multicurrency Revolving Credit Agreement also contain restrictive covenants 
and events of default including the following:

• 
• 

• 
• 

the ERC Ratio (as defined in the Multicurrency Revolving Credit Agreement) may not exceed 28%;
the GIBD Ratio (as defined in the Multicurrency Revolving Credit Agreement) cannot exceed 2.5 to 1.0 as of the end of 
any fiscal quarter;
interest bearing deposits in AK Nordic AB cannot exceed SEK 500,000,000; 
cash collections must exceed 95% of Aktiv's IFRS forecast.

At December 31, 2014, the balance on the Multicurrency Revolving Credit Agreement was $427.7 million, with an annual 

interest rate of 4.02%.

Aktiv Revolving Credit

On May 4, 2012, Aktiv entered into a credit agreement with DNB Bank ASA for a Revolving Credit Facility (“the Aktiv 
Revolving Credit Agreement”).  Under the terms of the Aktiv Revolving Credit Agreement the credit facility included an aggregate 
amount of up to NOK 1,500,000,000, including an option of NOK 500,000,000.  The Aktiv revolving credit facility accrued interest 
at the IBOR plus 3.00%, included an unused fee of 1.2% per annum, payable monthly in arrears, and matured on October 28, 2014.  
At maturity, any outstanding balances owed on this facility were automatically transferred to the Multicurrency Revolving Credit 
Agreement.

Aktiv Term Loan

On March 29, 2011, Aktiv entered into a credit agreement with DNB Bank ASA for a Term Loan Facility (“the Aktiv Term 
Loan Credit Agreement”).  Under the terms of the Aktiv Term Loan Credit Agreement, the credit facility included an aggregate 

80

PRA Group, Inc.
Notes to Consolidated Financial Statements

amount of NOK 2,000,000,000 in four different currencies.  The Aktiv term loan credit facility accrued interest at the IBOR plus 
2.25% - 2.75% (as determined by the Borrowing Base Ratio as defined in the Aktiv Term Loan Credit Agreement), and matured 
on October 28, 2014.  At maturity, any outstanding balances owed on this facility were automatically transferred to the Multicurrency 
Revolving Credit Agreement.

Aktiv Multicurrency Term Loan Bridge Facility

On June 24, 2014, Aktiv entered into a credit agreement with DNB Bank ASA for a Multicurrency Term Loan Bridge Facility 
(“the Aktiv Bridge Loan Credit Agreement”). Under the terms of the Aktiv Bridge Loan Credit Agreement the credit facility 
included an aggregate amount of NOK 350,000,000.  The Aktiv bridge loan credit facility accrued interest at the IBOR plus 4%, 
included an unused line fee of 0.35% per annum, payable quarterly in arrears, is subordinated to the Aktiv revolving and term loan 
credit facilities and matured on October 28, 2014. At maturity, any outstanding balances owed on this facility were automatically 
transferred to the Multicurrency Revolving Credit Agreement.

Subordinated Loan

On December 16, 2011, Aktiv entered into a subordinated loan agreement with Metrogas Holding Inc., an affiliate with 
Geveran Trading Co. Ltd.  The loan bears interest at LIBOR plus 3.75% and matures on January 16, 2016.  The loan does not 
contain any covenants.

As of December 31, 2014, the balance on the subordinated loan was $30.0 million, with an annual interest rate of 4.01%.

Convertible Senior Notes

On August 13, 2013, the Company completed the private offering of $287.5 million in aggregate principal amount of the 
Company’s 3.00% Convertible Senior Notes due 2020 (the “Notes”).  The Notes were issued pursuant to an Indenture, dated 
August 13, 2013 (the "Indenture") between the Company and Wells Fargo Bank, National Association, as trustee. The Indenture 
contains  customary  terms  and  covenants,  including  certain  events  of  default  after  which  the  Notes  may  be  due  and  payable 
immediately.  The Notes are senior unsecured obligations of the Company. Interest on the Notes is payable semi-annually, in 
arrears, on February 1 and August 1 of each year, beginning on February 1, 2014.  Prior to February 1, 2020, the Notes will be 
convertible only upon the occurrence of specified events. On or after February 1, 2020, the Notes will be convertible at any time. 
Upon conversion, the Notes may be settled, at the Company’s option, in cash, shares of the Company’s common stock, or any 
combination thereof. Holders of the Notes have the right to require the Company to repurchase all or some of their Notes at 100% 
of their principal amount, plus any accrued and unpaid interest, upon the occurrence of a fundamental change (as defined in the 
Indenture). In addition, upon the occurrence of a make-whole fundamental change (as defined in the Indenture), the Company 
may, under certain circumstances, be required to increase the conversion rate for the Notes converted in connection with such a 
make-whole fundamental change. The conversion rate for the Notes is initially 15.2172 shares per $1,000 principal amount of 
Notes, which is equivalent to an initial conversion price of approximately $65.72 per share of the Company’s common stock, and 
is subject to adjustment in certain circumstances pursuant to the Indenture. The Company does not have the right to redeem the 
Notes prior to maturity. As of December 31, 2014 and 2013, none of the conditions allowing holders of the Notes to convert their 
Notes had occurred.

As  noted  above,  upon  conversion,  holders  of  the  Notes  will  receive  cash,  shares  of  the  Company’s  common  stock  or  a 
combination of cash and shares of the Company’s common stock, at the Company’s election. However, the Company’s current 
intent is to settle conversions through combination settlement (i.e., the Notes will be converted into cash up to the aggregate 
principal amount, and shares of the Company’s common stock or a combination of cash and shares of the Company’s common 
stock, at the Company’s election, for the remainder). As a result and in accordance with authoritative guidance related to derivatives 
and hedging and earnings per share, only the conversion spread is included in the diluted earnings per share calculation, if dilutive. 
Under such method, the settlement of the conversion spread has a dilutive effect when the average share price of the Company’s 
common stock during any quarter exceeds $65.72.

The  net  proceeds  from  the  sale  of  the  Notes  were  approximately  $279.3  million,  after  deducting  the  initial  purchasers’ 
discounts and commissions and the estimated offering expenses payable by the Company. The Company used $174.0 million of 
the net proceeds from this offering to repay the outstanding balance on its revolving credit facility and used $50.0 million to 
repurchase shares of its common stock. 

The Company determined that the fair value of the Notes at the date of issuance was approximately $255.3 million, and 
designated  the  residual  value  of  approximately  $32.2  million  as  the  equity  component. Additionally,  the  Company  allocated 
approximately $7.3 million of the $8.2 million original Notes issuance cost as debt issuance cost and the remaining $0.9 million 
as equity issuance cost. 

81

PRA Group, Inc.
Notes to Consolidated Financial Statements

ASC 470-20, "Debt with Conversion and Other Options" (“ASC 470-20”), requires that, for convertible debt instruments 
that may be settled fully or partially in cash upon conversion, issuers must separately account for the liability and equity components 
in a manner that will reflect the entity’s nonconvertible debt borrowing rate when interest cost is recognized in subsequent periods. 
Additionally, debt issuance costs are required to be allocated in proportion to the allocation of the liability and equity components 
and accounted for as debt issuance costs and equity issuance costs, respectively.

The balances of the liability and equity components of all of the Notes outstanding were as follows as of the dates indicated

(amounts in thousands):

Liability component - principal amount
Unamortized debt discount
Liability component - net carrying amount
Equity component

December 31,
2014

December 31,
2013

$

$
$

287,500
(26,662)
260,838
31,306

$

$
$

287,500
(30,720)
256,780
31,306

The debt discount is amortized into interest expense over the remaining life of the Notes using the effective interest rate, 

which is 4.92%. 

Interest expense related to the Notes was as follows for the years ended December 31, 2014 and 2013 (amounts in thousands):

Interest expense - stated coupon rate

Interest expense - amortization of debt discount

Total interest expense - convertible notes

Years Ended December 31,

2014

2013

$

$

8,625

4,058

12,683

$

$

3,306

1,508

4,814

The Company was in compliance with all covenants under its financing arrangements as of December 31, 2014 and 2013.

The following principal payments are due on the Company's borrowings at December 31, 2014 for the years ending December 

31, (amounts in thousands):

2015
2016
2017
2018
2019
Thereafter
Total

$ 184,938
50,000
559,000
—
427,680
287,500
$1,509,118

7. Property and Equipment, net:

Property and equipment, at cost, consist of the following as of December 31, 2014 and 2013 (amounts in thousands):

2014

2013

Software

Computer equipment

Furniture and fixtures

Equipment

Leasehold improvements

Building and improvements

Land

Accumulated depreciation and amortization

Property and equipment, net

$

82

$

53,076

$

20,488

11,502

12,880

14,429

7,049

1,269
(72,435)
48,258

$

34,108

17,072

8,616

10,351

11,147

7,026

1,269
(58,048)
31,541

 
PRA Group, Inc.
Notes to Consolidated Financial Statements

Depreciation and amortization expense relating to property and equipment for the years ended December 31, 2014, 2013 

and 2012 was $13.6 million, $9.7 million and $8.7 million, respectively.

The Company, in accordance with the guidance of ASC Topic 350-40 “Internal-Use Software” (“ASC 350-40”), capitalizes 
qualifying computer software costs incurred during the application development stage and amortizes them over their estimated 
useful  life  on  a  straight-line  basis  beginning when  the  project  is  completed. Costs  associated  with  preliminary  project  stage 
activities, training, maintenance and all other post implementation stage activities are expensed as incurred. The Company’s policy 
provides for the capitalization of certain direct payroll costs for employees who are directly associated with internal use computer 
software  projects,  as  well  as  external  direct  costs  of services  associated  with  developing  or  obtaining  internal  use 
software. Capitalizable personnel costs are limited to the time directly spent on such projects. As of December 31, 2014 and 2013, 
the Company has incurred and capitalized $12.9 million and $10.3 million, respectively, of these direct payroll costs related to 
software developed for internal use. As of December 31, 2014 and 2013, $1.0 million and $1.7 million of these costs are for 
projects that are in the development stage and therefore are a component of “Other assets.” Once the projects are completed, the 
costs will be transferred to Software and amortized over their estimated useful life of three to seven years. Amortization expense 
relating to this internally developed software as of and for the years ended December 31, 2014, 2013 and 2012 was $1.9 million, 
$1.5 million and $1.2 million, respectively. Remaining unamortized costs relating to this internally developed software as of and 
for the years ended December 31, 2014, 2013 and 2012 were $5.9 million, $4.4 million and $3.9 million, respectively.

8. Fair Value Measurements and Disclosures:

As defined by ASC Topic 820, “Fair Value Measurements and Disclosures” (“ASC 820”), fair value is the price that would 
be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement 
date.  ASC 820 also requires the consideration of differing levels of inputs in the determination of fair values.  Those levels of 
input are summarized as follows:

• 

• 

• 

Level 1 - Quoted prices in active markets for identical assets and liabilities. 

Level 2 - Observable inputs other than Level 1 quoted prices, such as quoted prices for similar instruments in 
active markets, quoted prices for identical or similar instruments in markets that are not active, and model-based 
valuation techniques for which all significant assumptions are observable in the market.  

Level 3 - Unobservable inputs that are supported by little or no market activity.  Level 3 assets and liabilities 
include  financial  instruments  whose  value  is  determined  using  pricing  models,  discounted  cash  flow 
methodologies, or similar techniques as well as instruments for which the determination of fair value requires 
significant management judgment or estimation. 

The level in the fair value hierarchy within which a fair value measurement in its entirety falls is based on the lowest level 

input that is significant to the fair value measurement in its entirety.

Financial Instruments Not Required To Be Carried at Fair Value

In accordance with the disclosure requirements of ASC Topic 825, “Financial Instruments” (“ASC 825”), the table below 
summarizes fair value estimates for the Company’s financial instruments. The total of the fair value calculations presented does 
not represent, and should not be construed to represent, the underlying value of the Company. The carrying amounts in the table 
are recorded in the consolidated balance sheets at December 31, 2014 and December 31, 2013 (amounts in thousands):

83

 
PRA Group, Inc.
Notes to Consolidated Financial Statements

December 31, 2014

December 31, 2013

Carrying
Amount

Estimated
Fair Value

Carrying
Amount

Estimated
Fair Value

$

$

39,661
31,017
17,560
2,001,790

$

39,661
31,017
19,776
2,460,787

$

162,004
—
—
1,239,191

162,004
—
—
1,722,100

27,704
836,680
185,000
199,938
260,838

27,704
836,680
185,000
199,938
324,757

—
—
195,000
—
256,780

—
—
195,000
—
316,857

Financial assets:

Cash and cash equivalents
Held-to-maturity investments
Other investments
Finance receivables, net

Financial liabilities:

Interest-bearing deposits
Revolving lines of credit
Term loans
Notes and loans payable
Convertible notes

Disclosure of the estimated fair values of financial instruments often requires the use of estimates. The Company uses the 

following methods and assumptions to estimate the fair value of financial instruments:

Cash and cash equivalents: The carrying amount approximates fair value and quoted prices for identical assets can be 

found in active markets.  Accordingly, the Company estimates the fair value of cash and cash equivalents using Level 1 inputs.

Held-to-maturity investments:  Fair value of the Company’s investment in Series B certificates of a closed-end Polish 
investment fund is estimated using proprietary pricing models that the Company utilizes to make portfolio purchase decisions.  
Accordingly,  the  Company  estimates  the  fair  value  of  its  held-to-maturity  investments  using  Level  3  inputs  as  there  is  little 
observable market data available and management is required to use significant judgment in its estimates.  At December 31, 2014, 
amortized cost approximates fair value.

Other investments:  This class of investments consists of private equity funds that invest primarily in loans and securities 
including single-family residential debt; corporate debt products; and financially-oriented, real-estate-rich and other operating 
companies in the Americas, Western Europe, and Japan.  These investments are subject to certain restrictions regarding transfers 
and withdrawals.  The investments can never be redeemed with the funds.  Instead, the nature of the investments in this class is 
that distributions are received through the liquidation of the underlying assets of the fund.  The fair value of the Company’s interest 
is valued by the fund managers; accordingly, the Company estimates the fair value of these investments using Level 3 inputs.  The 
investments are expected to be returned through distributions as a result of liquidations of the funds’ underlying assets over 1 to 
4 years.

Finance receivables, net:  The Company records purchased receivables at cost, which represents a significant discount 
from the contractual receivable balances due.  The Company computed the estimated fair value of these receivables using proprietary 
pricing models that the Company utilizes to make portfolio purchase decisions.  Accordingly, the Company's fair value estimates 
use Level 3 inputs as there is little observable market data available and management is required to use significant judgment in 
its estimates.

Interest-bearing deposits: The carrying amount approximates fair value due to the short-term nature of the deposits and 
the observable quoted prices for similar instruments in active markets.  Accordingly, the Company uses Level 2 inputs for its fair 
value estimates.

Revolving lines of credit: The carrying amount approximates fair value due to the short-term nature of the interest rate 
periods and the observable quoted prices for similar instruments in active markets.  Accordingly, the Company uses Level 2 inputs 
for its fair value estimates.

Term loans: The carrying amount approximates fair value due to the short-term nature of the interest rate periods and the 
observable quoted prices for similar instruments in active markets.  Accordingly, the Company uses Level 2 inputs for its fair 
value estimates.

Notes and loans payable: The carrying amount approximates fair value due to the short-term nature of the loan terms and 
the observable quoted prices for similar instruments in active markets.  Accordingly, the Company uses Level 2 inputs for its fair 
value estimates.

84

 
 
PRA Group, Inc.
Notes to Consolidated Financial Statements

Convertible notes: The notes are carried at historical cost, adjusted for the debt discount.  The fair value estimates for these 
notes incorporates quoted market prices which were obtained from secondary market broker quotes which were derived from a 
variety of inputs including client orders, information from their pricing vendors, modeling software, and actual trading prices 
when they occur.  Accordingly, the Company uses Level 2 inputs for its fair value estimates.

Financial Instruments Required To Be Carried At Fair Value

The carrying amounts in the following table are measured at fair value on a recurring basis in the accompanying consolidated 

balance sheets at December 31, 2014 (amounts in thousands):

Assets:

Trading investments

Available-for-sale investments

Liabilities:

Fair Value Measurements as of December 31, 2014

Level 1

Level 2

Level 3

Total

$

37,405

$

—

— $

—

— $

3,721

37,405

3,721

Interest rate swap contracts (recorded in accrued expenses) $

— $

3,387

$

— $

3,387

Trading investments:  Fair value of the Company’s investments in money market mutual funds is reported using the closing 

price of the fund’s net asset value in an active market.  Accordingly, the Company uses Level 1 inputs.    

Available-for-sale investments:  The Company’s investment in Series C certificates of a closed-end Polish investment fund 
was made near the end of the year in 2014.  The carrying amount approximates fair value.  Accordingly, the Company estimates 
the fair value of its available-for-sale investments using Level 3 inputs.

Interest rate swap contracts:  The interest rate swap contracts are carried at fair value which is determined by using industry 
standard valuation models. These models project future cash flows and discount the future amounts to a present value using market-
based observable inputs, including interest rate curves and other factors. Accordingly, the Company uses Level 2 inputs for its fair 
value estimates.

There were no assets or liabilities measured at fair value on a recurring basis in the accompanying consolidated balance sheet 

at December 31, 2013.

9. Share-Based Compensation:

The  Company  has  an  Omnibus  Incentive  Plan  (the  "Plan")  to  assist  the  Company  in  attracting  and  retaining  selected 
individuals to serve  as employees and directors, who are expected to contribute to the Company's success and to achieve long-
term objectives that will benefit stockholders of the Company.  The Plan enables the Company to award shares of the Company's 
common stock to select employees and directors, as described in the Plan, not to exceed 5,400,000 shares as authorized by the 
Plan.

Total share-based compensation expense was $15.0 million, $12.3 million and $11.3 million for the years ended December 31, 
2014, 2013 and 2012, respectively. Tax benefits resulting from tax deductions in excess of share-based compensation expense 
(windfall tax benefits) recognized under the provisions of ASC 718 are credited to additional paid-in capital in the Company's 
Consolidated Balance Sheets. Realized tax shortfalls, if any, are first offset against the cumulative balance of windfall tax benefits, 
if  any,  and  then  charged  directly  to  income  tax  expense.    The  total  tax  benefit  realized  from  share-based  compensation  was 
approximately $10.8 million, $8.2 million and $4.7 million for the years ended December 31, 2014, 2013 and 2012, respectively.

Nonvested Shares

As of December 31, 2014, total future compensation costs related to nonvested awards of nonvested shares (not including 
nonvested shares granted under the Long-Term Incentive Program (“LTI”)) is estimated to be $13.0 million with a weighted 
average remaining life for all nonvested shares of 1.8 years (not including nonvested shares granted under the LTI program).  
Grants made to key employees and directors of the Company were assumed to have no forfeiture rates associated with them due 
to the historically low turnover among this group.  With the exception of the awards made pursuant to the LTI program and a few 
employee and director grants the nonvested shares vest ratably generally over three to five years and are expensed over their 
vesting period.

85

PRA Group, Inc.
Notes to Consolidated Financial Statements

The following summarizes all nonvested share transactions, excluding those related to the LTI program, from December 31, 

2011 through December 31, 2014 (amounts in thousands, except per share amounts):

December 31, 2011

Granted

Vested

Cancelled

December 31, 2012

Granted

Vested

Cancelled

December 31, 2013

Granted

Vested

Cancelled

December 31, 2014

Nonvested Shares
Outstanding

Weighted-Average
Price at Grant Date

243

$

159
(102)
(12)
288

110
(143)
(29)
226

272
(155)
(4)
339

$

19.77

22.00

19.79

23.31

20.84

37.31

19.75

20.57

29.58

56.69

37.34

50.41

47.34

The total grant date fair value of shares vested during the years ended December 31, 2014, 2013 and 2012, was $5.8 million, 

$2.8 million and $2.0 million, respectively.

Long-Term Incentive Program

Pursuant to the Plan, the Compensation Committee may grant time-vested and performance based nonvested shares. All 
shares granted under the LTI program were granted to key employees of the Company.   The following summarizes all  LTI share 
transactions from December 31, 2011 through December 31, 2014 (amounts in thousands, except per share amounts):

December 31, 2011

Granted at target level

Adjustments for actual performance

Vested

Cancelled

December 31, 2012

Granted at target level

Adjustments for actual performance

Vested

Cancelled

December 31, 2013

Granted at target level

Adjustments for actual performance

Vested

December 31, 2014

Nonvested LTI Shares
Outstanding

Weighted-Average
Price at Grant Date

548

198

120
(354)
(15)
497

124

108
(279)
(16)
434

111

222
(279)
488

$

$

17.01

20.73

18.00

12.58

22.55

21.71

34.59

17.91

19.10

25.01

25.79

49.60

22.32

24.21

30.52

The total grant date fair value of LTI shares vested during the years ended December 31, 2014, 2013 and 2012, was $6.8 

million, $5.3 million and $4.5 million, respectively.

86

 
PRA Group, Inc.
Notes to Consolidated Financial Statements

At December 31, 2014, total future compensation costs, assuming the current estimated performance levels are achieved, 
related to nonvested share awards granted under the LTI program are estimated to be approximately $7.5 million. The Company 
assumed a 7.5% forfeiture rate for these grants and the remaining shares have a weighted average life of 1.4 years at December 31, 
2014.

10. Earnings per Share:

Basic earnings per share (“EPS”) are computed by dividing net income available to common shareholders of PRA Group, 
Inc. by weighted average common shares outstanding. Diluted EPS are computed using the same components as basic EPS with 
the denominator adjusted for the dilutive effect of the Notes and nonvested share awards, if dilutive.  For the Notes, only the 
conversion spread is included in the diluted earnings per share calculation, if dilutive.  Under such method, the settlement of the 
conversion spread has a dilutive effect when the average share price of the Company’s common stock during any quarter exceeds 
$65.72, which did not occur during the period from which the Notes were issued on August 13, 2013 through December 31, 2014. 
The Notes were not outstanding during the year ended December 31, 2012.  Share-based awards that are contingent upon the 
attainment of performance goals are not included in the computation of diluted EPS until the performance goals have been attained. 
The dilutive effect of nonvested shares is computed using the treasury stock method, which assumes any proceeds that could be 
obtained upon the vesting of nonvested shares would be used to purchase common shares at the average market price for the period. 
The assumed proceeds include the windfall tax benefit that would be received upon assumed exercise.  The following table provides 
a reconciliation between the computation of basic EPS and diluted EPS for the years ended December 31, 2014, 2013 and 2012 
(amounts in thousands, except per share amounts):

Net Income
Attributable
to PRA
Group, Inc.

2014
Weighted 
Average
Common
Shares

Net Income
Attributable
to PRA
Group, Inc.

EPS

2013
Weighted 
Average
Common
Shares

Net Income
Attributable
to PRA
Group, Inc.

EPS

2012
Weighted 
Average
Common
Shares

EPS

Basic EPS

$ 176,505

49,990

$

3.53

$ 175,314

50,366

$

3.48

$ 126,593

50,991

$

2.48

Dilutive effect of
nonvested share
awards

431

(0.03)

507

Diluted EPS

$ 176,505

50,421

$

3.50

$ 175,314

50,873

$

(0.03)
3.45

378

$ 126,593

51,369

$

(0.02)
2.46

There were no antidilutive options outstanding as of December 31, 2014, 2013 and 2012.  

11.  Business Acquisitions:

Aktiv Kapital, A.S. Acquisition

On  July  16,  2014,  the  Company  completed  the  purchase  of  the  outstanding  equity  of Aktiv,  for  a  purchase  price  of 
approximately $861.3 million, and assumed approximately $433.7 million of Aktiv’s corporate debt, resulting in an acquisition 
of estimated total enterprise value of $1.3 billion. The Company financed the transaction with cash of $206.4 million, $169.9 
million in financing from an affiliate of the seller (which bears interest at a variable rate equal to LIBOR plus 3.75% per annum 
and matures on July 16, 2015), and $485.0 million from the Company’s domestic, revolving credit facility.  

The Company incurred transaction costs of approximately $17.2 million during the year ended December 31, 2014.  These 
costs  are  included  in  the  line  item  "Outside  fees  and  services."   Additionally,  as  a  result  of  the  Company's  expansion  of  its  
international footprint into many countries with various currencies throughout Europe, the Company is subject to foreign currency 
fluctuations between and among the U.S. dollar and each of the other currencies in which it operates.  As a result, for the year 
ended December 31, 2014, the Company recorded net foreign exchanges losses of $5.8 million.

The Company accounted for this purchase in accordance with ASC Topic 805, “Business Combinations.”  Under this guidance, 
an entity is required to recognize the assets acquired, liabilities assumed and the consideration given at their fair value on the 
acquisition date.  The following tables summarize the fair value of the consideration given for Aktiv, as well as the fair value of 
the assets acquired and liabilities assumed as of the July 16, 2014 acquisition date.

87

 
 
    
PRA Group, Inc.
Notes to Consolidated Financial Statements

Recognized amounts of identifiable assets and liabilities are as follows (amounts in thousands):

Purchase price

Cash

Investments

Other receivables, net

Finance receivables, net

Property and equipment, net

Net deferred tax asset

Other assets

Accounts payable

Accrued expenses

Income tax payable

Net deferred tax liability

Borrowings

Interest-bearing deposits

Goodwill at acquisition date

$

$

861,331
(15,624)
(39,285)
(10,087)
(727,688)
(7,715)
(33,426)
(25,341)
15,862

27,714

5,859

21,967

404,823

28,858

507,248

The Company has recorded provisional amounts for the assets acquired and liabilities assumed in its consolidated financial 
statements and will adjust the allocations relative to the fair value of the assets and liabilities, as necessary, during the remainder 
of the one-year measurement period.

Aktiv Results

The Company's results for the year ended December 31, 2014 include the operations of Aktiv from the acquisition date of 

July 16, 2014 through December 31, 2014.

The table below presents the estimated impact of the Aktiv acquisition on our revenue and income from continuing operations, 
net of tax for the year ended December 31, 2014. The table also includes condensed pro forma information on our combined results 
of operations as they may have appeared assuming the Aktiv acquisition had been completed on January 1, 2013. These amounts 
include certain corporate expenses, transaction costs or merger related expenses that resulted from the acquisition and are therefore 
not representative of the actual results of the operations of these businesses on a stand-alone basis. 

Included in the combined pro forma results are adjustments to reflect the impact of certain purchase accounting adjustments, 
including adjustments to Income recognized on finance receivables, net; Outside fees and services; Depreciation and amortization; 
and Interest expense. 

The pro forma condensed combined financial information is presented for illustrative purposes only and does not indicate 
the actual combined financial results had the closing of the Aktiv acquisition been completed on January 1, 2013 nor does it reflect 
the benefits obtained through the integration of business operations realized since acquisition. Furthermore, the information is not 
indicative of the results of operations in future periods. The unaudited pro forma condensed combined financial information does 
not reflect the impact of possible business model changes nor does it consider any potential impacts of market conditions, expense 
efficiencies or other factors.

(amounts in thousands)

Revenues

Net income attributable to PRA Group, Inc.

22,537

219,947

88

Aktiv Impact
From July 16, 2014
through December 31,
2014

Combined Pro Forma Results
(Unaudited)

Year Ended December 31,

2014

$

102,098

$

1,020,234

$

2013

970,148

320,470

 
Pamplona Capital Management, LLP Acquisition

PRA Group, Inc.
Notes to Consolidated Financial Statements

On July 1, 2014, the Company acquired certain operating assets from PCM.  These assets include PCM’s IVA Master Servicing 
Platform as well as other operating assets associated with PCM’s IVA business.  The purchase price of these assets was approximately 
$5 million and was paid from the Company’s existing cash balances.  Due to immateriality, no effect of this acquisition is included 
in the pro forma results and adjustments described above.

12.  Derivatives:

The Company’s activities are subject to various financial risks including market risk,  currency and interest rate risk, credit 
risk, liquidity risk and cash flow risk.  The Company’s overall financial risk management program focuses on the unpredictability 
of financial markets and seeks to minimize potential adverse effects on the Company’s financial performance.  The Company may 
periodically enter into derivative financial instruments, typically interest rate swap agreements, to reduce its exposure to fluctuations 
in interest rates on variable-rate debt and their impact on earnings and cash flows.  The Company does not utilize derivative 
financial instruments with a level of complexity or with a risk greater than the exposure to be managed nor does it enter into or 
hold  derivatives  for  trading  or  speculative  purposes.    The  Company  periodically  reviews  the  creditworthiness  of  the  swap 
counterparty to assess the counterparty’s ability to honor its obligation.  Counterparty  default would expose the Company to 
fluctuations in variable interest rates.  Based on the guidance of ASC Topic 815 “Derivatives and Hedging” (“ASC 815”), the 
Company records derivative financial instruments at fair value on the consolidated balance sheet.

The financing of portfolio investments is generally drawn in the same currencies as the underlying expected future cash 
flow from the portfolios. The interest rate risk related to the loans is reduced through the use of a combination of interest rate 
swaps in CAD, EUR, GBP, SEK and NOK.  At December 31, 2014, approximately 54% of the net borrowings at PRA Europe 
was hedged, reducing the related interest rate risk. 

The Company’s financial derivative instruments are not designated as hedging instruments under ASC 815 and therefore 
the  gain  or  loss  on  such  hedge  and  the  change  in  fair  value  of  the  derivative  is  recorded  in  interest  (income)/expense  in  the 
Company's consolidated financial statements.  During the year ended December 31, 2014, the Company recorded $1.8 million in 
interest expense in its consolidated income statements.  There were no derivatives outstanding during the year ended December 
31, 2013.

The following table sets forth the fair value amounts of the derivative instruments held by the Company as of the dates 

indicated (amounts in thousands):

Derivatives not designated as hedging instruments under ASC 815

Asset Derivatives

Liability Derivatives

Interest rate swap contracts

$

— $

3,387

Liabilities for derivatives are recorded in accrued expenses in the accompanying consolidated balance sheets. 

December 31, 2014

13. Stockholders’ Equity:

On February 2, 2012, the Company's board of directors authorized a share repurchase program to purchase up to $100.0 
million of the Company's outstanding shares of common stock on the open market. During the year ended December 31, 2014, 
the  Company purchased  323,900  shares  of  its  common stock  under  this  plan  at  an  average price  of  $57.94  per  share, which 
represented the remaining shares allowed under the plan.  During the year ended December 31, 2013, the Company purchased 
1,203,412 shares of its common stock at an average price of $48.62 per share.  

On December 10, 2014, the Company's board of directors authorized a new share repurchase program to purchase up to 
$100.0 million of the Company's outstanding shares of common stock on the open market.  During the year ended December 31, 
2014, the Company purchased 250,000 shares of its common stock under the new plan at an average price of $57.59 per share.  
At December 31, 2014, the maximum remaining purchase price for share repurchases under the plan was approximately $85.6 
million. 

89

14. Income Taxes:

PRA Group, Inc.
Notes to Consolidated Financial Statements

The Company follows the guidance of ASC 740 as it relates to the provision for income taxes and uncertainty in income 
taxes. The  guidance  prescribes  a  recognition  threshold  and  measurement  attribute  for  the  financial  statement  recognition  and 
measurement of a tax position taken or expected to be taken in a tax return.

The income tax expense/(benefit) recognized for the years ended December 31, 2014, 2013 and 2012 is comprised of the 

following (amounts in thousands):

For the year ended December 31, 2014:
Current tax expense
Deferred tax expense

Total income tax expense

For the year ended December 31, 2013:
Current tax expense
Deferred tax expense/(benefit)

Total income tax expense/(benefit)
For the year ended December 31, 2012:
Current tax expense/(benefit)
Deferred tax (benefit)/expense

Total income tax expense/(benefit)

Federal

State

Foreign

Total

$

$

$

$

$

$

57,336
30,319
87,655

82,163
13,321
95,484

76,067
(8,837)
67,230

$

$

$

$

$

$

8,823
4,717
13,540

12,163
(550)
11,613

14,051
(278)
13,773

$

$

$

$

$

$

$

$

$

5,342
17,971
23,313

833
(1,784)

(951) $

(563) $
494
(69) $

71,501
53,007
124,508

95,159
10,987
106,146

89,555
(8,621)
80,934

A reconciliation of the Company’s expected tax expense at the statutory federal tax rate to actual tax expense for the years 

ended December 31, 2014, 2013 and 2012 is as follows (amounts in thousands):

Expected tax expense at statutory federal rates

State tax expense, net of federal tax benefit

Foreign taxable translation
Foreign rate difference

Acquisition expenses

Other

Total income tax expense

2014

2013

2012

$

105,355

$

99,073

$

8,565

8,199

90

2,169

130

$

124,508

$

7,548

—

820

—
(1,295)
106,146

$

72,462

8,546

—
(27)
—
(47)
80,934

90

 
PRA Group, Inc.
Notes to Consolidated Financial Statements

The Company has recognized a net deferred tax liability of $249.5 million and $208.7 million as of December 31, 2014 and 

2013, respectively. The components of the net deferred tax liability are as follows (amounts in thousands):

Deferred tax assets:

2014

2013

Employee compensation
Net operating loss carryforward - international
Other
Accrued liabilities
Intangible assets
Interest

Total deferred tax assets

Deferred tax liabilities:

Depreciation expense
Intangible assets and goodwill
Convertible debt
Other
Finance receivable revenue recognition - international
Finance receivable revenue recognition -  domestic

Total deferred tax liability

Valuation allowance
Net deferred tax liability

$

$

9,304
33,026
5,447
3,334
—
7,876
58,987

5,998
1,434
10,332
7,843
11,677
240,998
278,282
30,166
249,461

$

$

9,365
—
3,463
4,642
930
—
18,400

4,250
—
11,931
1,604
—
209,325
227,110
—
208,710

A valuation allowance for deferred tax assets is recognized and charged to earnings in the period such determination is made, 
if it is determined that it is more likely than not that the deferred tax asset will not be realized.  If the Company subsequently 
realized  deferred  tax  assets  that  were  previously  determined  to  be  unrealizable,  the  respective  valuation  allowance  would  be 
reversed, resulting in a positive adjustment to earnings in the period such determination is made.  The determination for a valuation 
allowance is made on a jurisdiction by jurisdiction basis.  A valuation allowance for deferred tax was not recorded at December 
31, 2013 since management believed it was more likely than not that the deferred tax assets would be realized.  As part of the 
acquisition of Aktiv Kapital, the Company acquired deferred tax assets of approximately $33.6 million related to tax losses in 
Norway which the Company believes does not meet the more likely than not requirement for realization; therefore a valuation 
allowance was recorded.  This valuation allowance was recorded as part of the purchase accounting process; therefore, it had no 
impact on 2014 earnings.   At December 31, 2014 the valuation allowance relating to tax losses in Norway and Luxembourg and 
interest deductions in Norway is $30.2 million.  The Company believes it is more likely than not that the results of future operations 
will generate sufficient taxable income to realize the net deferred tax assets.

For tax purposes, the Company utilizes the cost recovery method of accounting.  Under the cost recovery method, collections 
on finance receivables are applied first to principal to reduce the finance receivables to zero before taxable income is recognized.  
The Internal Revenue Service ("IRS") examined the Company's 2005 through 2012 tax returns and has asserted that tax revenue 
recognition using the cost recovery method does not clearly reflect taxable income. The Company believes it has sufficient support 
for the technical merits of its position, and believes cost recovery to be an acceptable tax revenue recognition method for companies 
in the bad debt purchasing industry.  The Company has received Notices of Deficiency for tax years ended December 31, 2005 
through 2012.  The proposed deficiencies relate to the cost recovery method of tax accounting. In response to the notices, the 
Company filed petitions in the United States Tax Court.  The case is scheduled for trial in the United States Tax Court on June 22, 
2015.  If the Company is unsuccessful in the United States Tax Court, it can appeal to the federal Circuit Court of Appeals.

ASC 740 requires the recognition of interest if the tax law would require interest to be paid on the underpayment of taxes, 
and recognition of penalties if a tax position does not meet the minimum statutory threshold to avoid payment of penalties.  The 
Company believes it has sufficient support for the technical merits of its position and that it is more likely than not this position 
will be sustained.  Accordingly, the Company has not accrued for interest or penalties on any of its tax positions, including the 
cost recovery matter.

If the Company is unsuccessful in the United States Tax Court and any potential appeals to the federal Circuit Court of 
Appeals, it may be required to pay the related deferred taxes, and possibly interest and penalties.  Deferred tax liabilities related 
to this item were $241.0 million at December 31, 2014.  Any adverse determination on this matter could result in the Company 

91

PRA Group, Inc.
Notes to Consolidated Financial Statements

amending state tax returns for prior years, increasing its taxable income in those states.  The Company files tax returns in multiple 
state jurisdictions; therefore, any underpayment of state tax will accrue interest in accordance with the respective state statute.  
The Company's estimate of the potential federal and state interest is $79.0 million as of December 31, 2014.

At December 31, 2014, the tax years subject to examination by the major federal, state and international taxing jurisdictions 
are 2003, 2005 and subsequent years. The 2003 tax year remains open to examination because of a net operating loss that originated 
in that year but was not fully utilized until the 2005 tax year. The examination periods for the 2005 through 2012 tax years are 
suspended until a decision of the Tax Court becomes final.

As of December 31, 2014, the cumulative unremitted earnings of the Company's foreign subsidiaries are approximately $0.  
There were no repatriations of unremitted earnings during 2014 or 2013.  The Company intends for predominantly all foreign 
earnings to be indefinitely reinvested in its foreign operations and, therefore, the recording of deferred tax liabilities for such 
unremitted earnings is not required.  It is impracticable to determine the total amount of unrecognized deferred taxes with respect 
to these permanently reinvested earnings; however, foreign tax credits would be available to partially reduce U.S. income taxes 
in the event of a distribution.  The amount of cash on hand related to foreign operations with permanently reinvested earnings was 
$23.0 million as of December 31, 2014.

The Company's foreign subsidiaries have $10.7 million of net operating loss carryforwards net of valuation allowances as 
of December 31, 2014.  Most of the net operating losses do not expire under local law and the remaining jurisdictions allow for a 
7 to 20 year carryforward period.

15. Commitments and Contingencies:

Employment Agreements:

The Company has employment agreements, most of which expire on December 31, 2017, with all of its U.S. executive 
officers and with several members of its U.S. senior management group.  Such agreements provide for base salary payments as 
well as bonuses which are based on the attainment of specific management goals.  As of December 31, 2014, estimated future 
compensation  under  these  agreements  is  approximately  $23.5  million.   The  agreements  also  contain  confidentiality and  non-
compete provisions.  Outside the United States, employment agreements are in place with employees pursuant to local country 
regulations.  Generally, these agreements do not have expiration dates and therefore it is impractical to estimate the amount of 
future compensation under these agreements.   Accordingly, the future compensation under these agreements is not included in 
the $23.5 million total above.  

Leases:

The Company is party to various operating leases with respect to its facilities and equipment.  The future minimum lease 

payments at December 31, 2014 total approximately $39.7 million.

Forward Flow Agreements:

The Company is party to several forward flow agreements that allow for the purchase of defaulted consumer receivables at 
pre-established prices. The maximum remaining amount to be purchased under forward flow agreements at December 31, 2014 
is approximately $500.0 million.

Contingent Purchase Price:

The  asset  purchase  agreement  entered  into  in  connection  with  the  acquisition  of  certain  finance  receivables and  certain 
operating assets of National Capital Management, LLC ("NCM") in 2012, includes an earn-out provision whereby the sellers are 
able to earn additional cash consideration for achieving certain cash collection thresholds over a five year period.  The maximum 
amount of earn-out during the period is $15.0 million.  During 2014 and 2013, the Company paid the first two earn-out payments 
in the amount of $2.8 million and  $6.2 million, respectively.  As of December 31, 2014, the Company has recorded a present value 
amount for the expected remaining liability of $2.3 million. 

Finance Receivables:

Certain agreements for the purchase of finance receivables portfolios contain provisions that may, in limited circumstances, 
require the Company to refund a portion or all of the collections subsequently received by the Company on particular accounts.  
The potential refunds as of the balance sheet date are not considered to be significant.

92

Litigation and Regulatory Matters:

PRA Group, Inc.
Notes to Consolidated Financial Statements

The Company is from time to time subject to routine legal claims and proceedings, most of which are incidental to the 
ordinary course of its business. The Company initiates lawsuits against customers and is occasionally countersued by them in such 
actions. Also, customers, either individually, as members of a class action, or through a governmental entity on behalf of customers, 
may initiate litigation against the Company in which they allege that the Company has violated a state or federal law in the process 
of collecting on an account.  From time to time, other types of lawsuits are brought against the Company. Additionally, the Company 
receives subpoenas and other requests or demands for information from regulators or governmental authorities who are investigating 
the Company's debt collection activities. The Company evaluates and responds appropriately to such requests.

The Company accrues for potential liability arising from legal proceedings when it is probable that such liability has been 
incurred and the amount of the loss can be reasonably estimated.  This determination is based upon currently available information 
for those proceedings in which the Company is involved, taking into account the Company's best estimate of such losses for those 
cases for which such estimates can be made. The Company's estimate involves significant judgment, given the varying stages of 
the proceedings (including the fact that many of them are currently in preliminary stages), the number of unresolved issues in 
many of the proceedings (including issues regarding class certification and the scope of many of the claims), and the related 
uncertainty of the potential outcomes of these proceedings. In making determinations of the likely outcome of pending litigation, 
the Company considers many factors, including, but not limited to, the nature of the claims, the Company's experience with similar 
types of claims, the jurisdiction in which the matter is filed, input from outside legal counsel, the likelihood of resolving the matter 
through alternative mechanisms, the matter's current status and the damages sought or demands made. Accordingly, the Company's 
estimate will change from time to time, and actual losses could be more than the current estimate.

Subject to the inherent uncertainties involved in such proceedings, the Company believes, based upon its current knowledge 
and after consultation with counsel, that the legal proceedings currently pending against it, including those that fall outside of the 
Company's routine legal proceedings, should not, either individually or in the aggregate, have a material adverse impact on the 
Company's  financial  condition.   However,  it  is  possible,  in  light  of  the  uncertainties  involved  in  such  proceedings  or  due  to 
unexpected future developments, that an unfavorable resolution of a legal or regulatory proceeding or claim could occur which 
may be material to the Company's financial condition, results of operations, or cash flows for a particular period.

In certain legal proceedings, the Company may have recourse to insurance or third party contractual indemnities to cover 
all or portions of its litigation expenses, judgments, or settlements. Loss estimates and accruals for potential liability related to 
legal proceedings are exclusive of potential recoveries, if any, under the Company's insurance policies or third party indemnities. 
The Company has not recorded any potential recoveries under the Company's insurance policies or third party indemnities.

The matters described below fall outside of the normal parameters of the Company’s routine legal proceedings.

Telephone Consumer Protection Act Litigation

The Company has been named as defendant in a number of putative class action cases, each alleging that the Company 
violated the Telephone Consumer Protection Act ("TCPA") by calling consumers' cellular telephones without their prior express 
consent.  On December 21, 2011, the United States Judicial Panel on Multi-District Litigation entered an order transferring these 
matters into one consolidated proceeding in the United States District Court for the Southern District of California (the "Court").  
On November 14, 2012, the putative class plaintiffs filed their amended consolidated complaint in the matter, now styled as In re 
Portfolio Recovery Associates, LLC Telephone Consumer Protection Act Litigation, case No. 11-md-02295 (the “MDL action”).  
On May 20, 2014, the Court stayed this litigation until such time as the United States Federal Communications Commission has 
ruled on various petitions concerning the TCPA.  The range of loss, if any, on these matters cannot be estimated at this time. 

Internal Revenue Service Audit

The Internal Revenue Service ("IRS") examined the Company's 2005 through 2012 tax returns and has asserted that tax 
revenue recognition using the cost recovery method does not clearly reflect taxable income. The Company believes it has sufficient 
support for the technical merits of its position, and believes cost recovery to be an acceptable tax revenue recognition method for 
companies in the bad debt purchasing industry.  The Company has received Notices of Deficiency for tax years ended December 
31, 2005 through 2012.  The proposed deficiencies relate to the cost recovery method of tax accounting.  In response to the notices, 
the Company filed petitions in the United States Tax Court challenging the deficiency. The case is scheduled for trial in the United 
States Tax Court on June 22, 2015.  If the Company is unsuccessful in the United States Tax Court and any potential appeals to 
the federal Circuit Court of Appeals, it may ultimately be required to pay the related deferred taxes, and possibly interest and 
penalties.  Deferred tax liabilities related to this item were $241.0 million at December 31, 2014.  Any adverse determination on 

93

PRA Group, Inc.
Notes to Consolidated Financial Statements

this matter could result in the Company amending state tax returns for prior years, increasing its taxable income in those states.  
The Company files tax returns in multiple state jurisdictions; therefore, any underpayment of state tax will accrue interest in 
accordance with the respective state statute.  The Company’s estimate of the potential federal and state interest is $79.0 million as 
of December 31, 2014.

Consumer Financial Protection Bureau ("CFPB") Investigation

In response to an investigative demand from the CFPB, the Company has provided certain documents and data regarding 
its debt collection practices. Subsequently, the Company has discussed a proposed resolution of the CFPB's investigation, involving 
possible penalties, restitution and the adoption of new practices  and controls in the conduct of our business. The Company has 
provided comments and engaged in discussions, which have included a number of face-to-face meetings between the Company 
and the CFPB staff.  In these discussions, the CFPB staff has taken certain positions with respect to legal requirements applicable 
to our debt collection practices with which we disagree.  If the Company is unable to resolve its differences with the CFPB through 
its ongoing discussions, it could become involved in litigation. 

16. Retirement Plans:

The Company sponsors defined contribution plans both in the United States and Europe. The United States plan is organized 
as a 401(k) plan under which all employees over eighteen years of age are eligible to make voluntary contributions to the plan up 
to 100% of their compensation, subject to Internal Revenue Service limitations, after completing six months of service, as defined 
in the plan. The Company makes matching contributions of up to 4% of an employee’s salary.  For the defined contribution plans 
in Europe, the Company pays contributions to publicly or privately administered pension insurance plans on a mandatory, contractual 
or voluntary basis.  Total compensation expense related to these contributions was $2.8 million, $1.8 million and $1.6 million for 
the years ended December 31, 2014, 2013 and 2012, respectively.

94

 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures. We maintain disclosure controls and procedures (as defined in Exchange Act 
Rules 13a-15(e) and 15d-15(e)) that are designed to ensure that information required to be disclosed in our Exchange Act reports 
is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such 
information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial 
Officer, as appropriate, to allow timely decisions regarding required disclosure. In designing and evaluating the disclosure controls 
and procedures, management recognized that any controls and procedures, no matter how well designed and operated, can provide 
only reasonable assurance of achieving the desired control objectives, and management necessarily was required to apply its 
judgment in evaluating the cost-benefit relationship of possible controls and procedures. Also, projections of any evaluation of 
effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions or 
that the degree of compliance with the policies or procedures may deteriorate.

We conducted an evaluation, under the supervision and with the participation of our principal executive officer and principal 
financial officer, of the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. 
Based on this evaluation, the principal executive officer and principal financial officer have concluded that, as of December 31, 
2014, our disclosure controls and procedures were effective.

Changes in Internal Control Over Financial Reporting. There was no change in our internal control over financial reporting that 
occurred during the quarter ended December 31, 2014 that has materially affected, or is reasonably likely to materially affect, our 
internal  control  over  financial  reporting.    On  May  14,  2013,  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission (“COSO”) published Internal Control-Integrated Framework (2013) (the “2013 Framework”) and related illustrative 
documents as an update to Internal Control-Integrated Framework (1992) (the “1992 Framework”).  While the 2013 Framework’s 
internal control components (i.e., control environment, risk assessment, control activities, information and communication, and 
monitoring activities) are the same as those in the 1992 Framework, the 2013 Framework, among other matters, requires companies 
to assess whether 17 principles are present and functioning in determining whether their system of internal control is effective. 
We expect to adopt the 2013 Framework during the fiscal year ending December 31, 2015.

Management’s  Report  on  Internal  Control  Over  Financial  Reporting.  Our  management  is  responsible  for  establishing  and 
maintaining effective internal control over financial reporting. Internal control over financial reporting is defined in Exchange Act 
Rules 13a-15(f) and 15d-15(f) as a process designed by, or under the supervision of, the company’s principal executive and principal 
financial  officers  and  effected  by  the  company’s  board  of  directors,  management  and  other  personnel,  to  provide  reasonable 
assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance  with  generally  accepted  accounting  principles.  Because  of  its  inherent  limitations,  internal  control  over  financial 
reporting may not prevent or detect misstatements.

Under  the  supervision  and  with  the  participation  of  our  management,  including  our  principal  executive  officer  and  principal 
financial officer, we carried out an evaluation of the effectiveness of our internal control over financial reporting based on the 
framework  in  Internal  Control—Integrated  Framework  (1992)  issued  by  COSO  of  the Treadway  Commission.  Based  on  its 
assessment, management has determined that, as of December 31, 2014, its internal control over financial reporting was effective 
based on the criteria set forth in the COSO framework. The Company’s independent registered public accounting firm, KPMG 
LLP, has issued an audit report on the effectiveness of our internal control over financial reporting as of December 31, 2014, which 
is included herein.

Scope of Management’s Report on Internal Control over Financial Reporting.  During the third quarter of 2014, we completed 
the Aktiv acquisition and are in the process of assessing Aktiv’s controls for design and operating effectiveness.  As a result, Aktiv 
is excluded from the scope of management’s assessment of internal control over financial reporting.  As of December 31, 2014, 
Aktiv represents approximately 47.3% of total assets and 11.6% of total revenues reflected in our consolidated financial statements 
as of and for the year ended December 31, 2014.

95

Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
PRA Group, Inc.:

We have audited PRA Group, Inc.’s internal control over financial reporting as of December 31, 2014, based on criteria established 
in  Internal  Control  –  Integrated  Framework  (1992)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the Treadway 
Commission (COSO). PRA Group, Inc.’s management is responsible for maintaining effective internal control over financial 
reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying 
Management’s Report on Internal Control over Financial Reporting (Item 9A). Our responsibility is to express an opinion on PRA 
Group, Inc.’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control 
over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In  our  opinion,  PRA  Group,  Inc.  maintained, in all  material respects, effective internal  control over  financial reporting as  of 
December 31, 2014, based on criteria established in Internal Control – Integrated Framework (1992) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (COSO).

PRA Group, Inc. acquired 100% of the equity interest of Aktiv Kapital AS (Aktiv) during 2014, and management excluded from 
its assessment of the effectiveness of PRA Group, Inc.’s internal control over financial reporting as of December 31, 2014, Aktiv’s 
internal control over financial reporting associated with approximately 47.3% of total assets and 11.6% of total revenues reflected 
in the consolidated financial statements of PRA Group, Inc. and subsidiaries as of and for the year ended December 31, 2014.  Our 
audit of internal control over financial reporting of PRA Group, Inc. also excluded an evaluation of the internal control over 
financial reporting of Aktiv.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheets of PRA Group, Inc. and subsidiaries as of December 31, 2014 and 2013, and the related consolidated 
income statements, and statements of comprehensive income, changes in stockholders’ equity, and cash flows for each of the years 
in the three-year period ended December 31, 2014, and our report dated March 2, 2015 expressed an unqualified opinion on those 
consolidated financial statements.

/s/ KPMG LLP

Norfolk, Virginia
March 2, 2015

96

Item 9B. Other Information.

None.

Item 10. Directors, Executive Officers and Corporate Governance.

PART III

The information required by Item 10 is incorporated herein by reference to the sections labeled “Security Ownership of 
Management and Directors,” “Board of Directors,” “Executive Officers,” “Corporate Governance,” “Committees of the Board of 
Directors” and “Report of the Audit Committee” in the Company’s definitive Proxy Statement in connection with the Company’s 
2015 Annual Meeting of Shareholders.

Item 11. Executive Compensation.

The information required by Item 11 is incorporated herein by reference to (a) the section labeled “Compensation Discussion 
and  Analysis”  in  the  Company’s  definitive  Proxy  Statement  in  connection  with  the  Company’s  2015  Annual  Meeting  of 
Shareholders and (b) the section labeled “Compensation Committee Report” in the Company’s definitive Proxy Statement in 
connection with the Company’s 2015 Annual Meeting of Shareholders, which section (and the report contained therein) shall be 
deemed to be furnished in this report and shall not be incorporated by reference into any filing under the Securities Act of 1933 
or the Securities Exchange Act of 1934 as a result of such furnishing in this Item 11.

Item 12. Security Ownership of Certain Beneficial Owners and Management And Related Stockholder Matters.

The information required by Item 12 is incorporated herein by reference to the section labeled “Security Ownership of 
Management and Directors” in the Company’s definitive Proxy Statement in connection with the Company’s 2015 Annual Meeting 
of Shareholders.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

The information required by Item 13 is incorporated herein by reference to the sections labeled “Policies for Approval of 
Related Party Transactions” and “Director Independence” in the Company’s definitive Proxy Statement in connection with the 
Company’s 2015 Annual Meeting of Shareholders.

Item 14. Principal Accountant Fees and Services.

The information required by Item 14 is incorporated herein by reference to the section labeled “Fees Paid to KPMG LLP” 

in the Company’s definitive Proxy Statement in connection with the Company’s 2015 Annual Meeting of Shareholders.

97

Item 15.

Exhibits and Financial Statement Schedules.

(a)  Financial Statements.

PART IV

The following financial statements of the Company are included in Item 8 of this Annual Report on Form 10-K:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2014 and 2013

Consolidated Income Statements for the years ended December 31, 2014, 2013 and 2012

Consolidated Statements of Comprehensive Income for the years ended December 31, 2014, 2013 and 2012

Consolidated Statements of Changes in Stockholders’ Equity for the years ended December 31, 2014, 2013 
and 2012

Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013 and 2012

Notes to Consolidated Financial Statements

(b)  Exhibits.

Page

63

64

65

66

67

68

69

2.1

3.1

3.2

4.1

4.2

4.3

10.1

10.2

10.3

10.4

10.5

10.6

Equity Exchange Agreement between Portfolio Recovery Associates, L.L.C. and Portfolio Recovery Associates, Inc. 
(Incorporated by reference to Exhibit 2.1 of Amendment No. 2 to the Registration Statement on Form S-1 filed on 
October 30, 2002).

Fourth Amended and Restated Certificate of Incorporation of PRA Group, Inc. (Incorporated by reference to Exhibit 
3.1 of the Current Report on Form 8-K filed on October 29, 2014).

Amended and Restated By-Laws of PRA Group, Inc. (Incorporated by reference to Exhibit 3.2 of the Current Report 
on Form 8-K filed on October 29, 2014).

Form of Common Stock Certificate (Incorporated by reference to Exhibit 4.1 of Amendment No. 1 to the
Registration Statement on Form S-1 filed on October 15, 2002).

Form of Warrant (Incorporated by reference to Exhibit 4.2 of Amendment No. 2 to the Registration Statement on
Form S-1 filed on October 30, 2002).

Indenture dated August 13, 2013 between Portfolio Recovery Associates, Inc. and Wells Fargo Bank, National
Association, as trustee (Incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K filed on
August 14, 2013).

Employment Agreement, dated December 19, 2014, by and between Steven D. Fredrickson and Portfolio Recovery
Associates, Inc. (Incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K filed on January 5,
2015).

Employment Agreement, dated December 19, 2014, by and between Kevin P. Stevenson and PRA Group, Inc.
(Incorporated by reference to Exhibit 10.2 of the Current Report on Form 8-K filed on January 5, 2015).

Employment Agreement, dated December 19, 2014, by and between Michael J. Petit and PRA Group, Inc.
(Incorporated by reference to Exhibit 10.3 of the Current Report on Form 8-K filed on January 5, 2015).

Employment Agreement, dated December 19, 2014, by and between Neal Stern and PRA Group, Inc. (Incorporated
by reference to Exhibit 10.4 of the Current Report on Form 8-K filed on January 5, 2015).

Employment Agreement, dated December 19, 2014, by and between Christopher Graves and PRA Group, Inc.
(Incorporated by reference to Exhibit 10.5 of the Current Report on Form 8-K filed on January 5, 2015).

Employment Agreement, dated February 19, 2014, by and between Geir Olsen and Aktiv Kapital AS. (Incorporated
by reference to Exhibit 10.1 of the Quarterly Report on Form 10-Q filed on November 10, 2014).

98

 
 
 
 
10.7

10.8

10.9

10.10

10.11

10.12

Portfolio Recovery Associates 2010 Stock Plan (Incorporated by reference to Exhibit 10.9 of the Current Report on
Form 8-K filed on June 9, 2010).

Portfolio Recovery Associates, Inc., Annual Bonus Plan (Incorporated by reference to Exhibit 10.10 of the Current
Report on Form 8-K filed on June 9, 2010).

Credit Agreement dated as of December 19, 2012 by and among Portfolio Recovery Associates, Inc., Portfolio
Recovery Associates, LLC, PRA Holding I, LLC, PRA Location Services, LLC, PRA Government Services, LLC,
PRA Receivables Management, LLC, PRA Holding II, LLC, PRA Holding III, LLC, MuniServices, LLC, PRA
Professional Services, LLC, PRA Financial Services, LLC, Bank of America, N.A. as administrative agent, swing
line lender, and l/c issuer, Wells Fargo Bank, N.A. and SunTrust Bank as co-syndication agents, KeyBank, National
Association, as documentation agent, Merrill Lynch, Pierce, Fenner & Smith Incorporated, Wells Fargo Securities,
LLC, and SunTrust Robinson Humphrey, Inc. as joint lead arrangers and joint book managers, and the lenders
named therein. (Incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K filed on December 20,
2012).

First Amendment to Credit Agreement (Incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-
K filed on August 6, 2013).

Second Amendment to Credit Agreement (Incorporated by reference to Exhibit 10.1 of the Current Report on Form
8-K filed on March 20, 2014)

Third Amendment to Credit Agreement (Incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-
K filed on June 6, 2014).

10.13 Multicurrency Revolving Credit Agreement dated as of October 23, 2014. (Incorporated by reference to Exhibit

10.1 of the Current Report on Form 8-K filed on October 29, 2014).

10.14

10.15

10.16

10.17

10.18

10.19

Lender Commitment Agreement dated as of August 21, 2013 by and among Portfolio Recovery Associates, Inc.,
and Bank of America, N.A., as administrative agent. (Incorporated by reference to Exhibit 10.2 of the Quarterly
Report on Form 10-Q filed on November 8, 2013).

Lender Joiner Agreement dated as of August 21, 2013, by and among Portfolio Recovery Associates, Inc., Bank of
Hampton Roads, Heritage Bank, Union First Market and Bank of America, N.A., as administrative agent.
(Incorporated by reference to Exhibit 10.3 of the Quarterly Report on Form 10-Q filed on November 8, 2013).

2013 Annual Bonus Plan (Incorporated by reference to the Company’s Proxy Statement on Schedule 14A filed on
April 19, 2013).

2013 Omnibus Incentive Plan (Incorporated by reference to the Company’s Proxy Statement on Schedule 14A filed
on April 19, 2013).

Deed of Novation, Amendment and Restatement, dated May 5, 2014, by and between Geveran Trading Co. Ltd and
Portfolio Recovery Associates, Inc., PRA Holding IV, LLC and Tekagel Invest 742 AS (Incorporated by reference to
the to Exhibit 10.1 of the Quarterly Report on Form 10-Q filed on May 8, 2014).

Novated, Amended and Restated Sale and Purchase Agreement, dated May 5, 2014, for the Sale and Purchase of
Aktiv Kapital AS (Incorporated by reference to the to Exhibit 10.1 of the Quarterly Report on Form 10-Q filed on
May 8, 2014).

21.1

Subsidiaries of PRA Group, Inc. (filed herewith).

23.1

Consent of KPMG LLP (filed herewith).

24.1

Powers of Attorney (included on signature page) (filed herewith).

31.1

31.2

Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002 (filed
herewith).

Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002 (filed
herewith).

99

32.1

Certifications of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes Oxley
Act of 2002 (filed herewith).

101.INS

XBRL Instance Document

101.SCH

XBRL Taxonomy Extension Schema Document

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document

101.LAB

XBRL Taxonomy Extension Label Linkbase Document

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document

100

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date: March 2, 2015

  By:

/s/ Steven D. Fredrickson        

PRA Group, Inc.
(Registrant)

Date: March 2, 2015

Steven D. Fredrickson

President, Chief Executive Officer
and Chairman of the Board
(Principal Executive Officer)

  By:

/s/ Kevin P. Stevenson        
Kevin P. Stevenson

Chief Financial and Administrative Officer,
Executive Vice President,
Treasurer and Assistant Secretary
(Principal Financial and Accounting Officer)

KNOW ALL MEN BY THESE PRESENTS, that each of the undersigned whose signature appears below constitutes and 
appoints Steven D. Fredrickson and Kevin P. Stevenson, his true and lawful attorneys-in-fact, with full power of substitution and 
resubstitution for him and on his behalf, and in his name, place and stead, in any and all capacities to execute and sign any and 
all amendments or post-effective amendments to this Annual Report on Form 10-K, and to file the same, with all exhibits thereto, 
and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying and confirming all 
that said attorneys-in-fact or any of them or their or his substitute or substitutes, may lawfully do or cause to be done by virtue 
hereof and the registrant hereby confers like authority on its behalf.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated.

Date: March 2, 2015

Date: March 2, 2015

  By:

/s/ Steven D. Fredrickson        

Steven D. Fredrickson

President, Chief Executive Officer and
Chairman of the Board
(Principal Executive Officer)

  By:

/s/ Kevin P. Stevenson        

Kevin P. Stevenson

Chief Financial and Administrative Officer,
Executive Vice President, Treasurer and Assistant 
Secretary
(Principal Financial and Accounting Officer)

101

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Date: March 2, 2015

  By:

/s/ John H. Fain        
John H. Fain
Director

Date: March 2, 2015

  By:

/s/ Penelope W. Kyle        

Penelope W. Kyle

Director

Date: March 2, 2015

  By:

/s/ James A. Nussle      

James A. Nussle

Director

Date: March 2, 2015

  By:

/s/ David N. Roberts        

David N. Roberts

Director

Date: March 2, 2015

  By:

/s/ Scott M. Tabakin        

Scott M. Tabakin

Director

Date: March 2, 2015

  By:

/s/ James M. Voss        

James M. Voss

Director

102

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 21.1

SUBSIDIARIES OF THE REGISTRANT

Subsidiaries of the Registrant and Jurisdiction of Incorporation or Organization:

Portfolio Recovery Associates, LLC - Delaware

PRA Receivables Management, LLC - Virginia

PRA Auto Funding, LLC - Virginia

PRA Holding I, LLC - Virginia

PRA Holding II, LLC - Virginia

PRA Holding III, LLC - Virginia (Doing business as PRA Café)

PRA Holding IV, LLC - Virginia

PRA Holding V, LLC - Virginia

Claims Compensation Bureau, LLC - Delaware

PRA Financial Services, LLC -Virginia

PRA Australia Pty Ltd - Australia

PLS Holding I, LLC - Virginia

PLS Holding II, LLC - Virginia

PRA Location Services - Virginia 

PRA Government Services, LLC - Delaware (Sometimes doing business as RDS and BPA)

MuniServices, LLC - Delaware (Sometimes doing business as PRA Government Services)

PRA Professional Services, LLC - Virginia

SHCO 70 S.a.r.l. - Luxembourg

SHCO 70 S.a.r.l. - U.S. Branch, LLC  - Virginia

SHCO 61 S.a.r.l. - Luxembourg

SHCO 61 S.a.r.l. - U.S. Branch, LLC  - Virginia

SHCO 60 S.a.r.l. - Luxembourg

SHCO 54 S.a.r.l. - Luxembourg

SHCO 54 S.a.r.l., Zug Branch  - Switzerland

PRA Group (UK) Ltd. - United Kingdom (England and Wales)

PRA U.K. Holding Pty Ltd - United Kingdom (England and Wales)

PRA U.K. Management Services Ltd - United Kingdom (England and Wales)

Portfolio Recovery Associates U.K. Ltd - United Kingdom (England and Wales)

PRA Servicing Ltd - United Kingdom (England and Wales)

Mackenzie Hall Holdings, Limited. - United Kingdom (England and Wales)

Mackenzie Hall Limited - United Kingdom (Scotland)

Mackenzie Hall Debt Purchase Limited -United Kingdom (England and Wales)

PRA Group Österreich Inkasso GmbH - Austria 

PRA Group Österreich Portfolio GmbH - Austria

PRA Group Sverige AB - Sweden

Aktiv Kapital Acquisitions Inc. - Canada

AK NRM De Mexico S.A. de C.V. - Mexico  

PRA Group Italia Srl - Italy

PRA Suomi OY - Finland

PRA Group Deutschland GmbH - Germany 

Tekagel Invest 741 AS - Norway

PRA Group Europe AS - Norway

Aktiv Kapital Investment AS - Norway

Aktiv Kapital Financial Services AS - Norway

PRA Iberia SLU - Spain

PRA Group Norge AS - Norway 

AK Sverige AB - Sweden 

Global Finance Scandinavia AB - Sweden

Aktiv Kapital Portfolio AS - Norway 

Aktiv Kapital Portfolio AS, Oslo, Zug Branch - Switzerland

PRA Group Portfolio Switzerland AG - Switzerland 

Aktiv Kapital Sourcing AS - Norway

Aktiv Kapital Sourcing AS, sucursal en España, Spanish Branch - Spain

Aktiv Kapital Sourcing AS, UK Branch - United Kingdom 

Aktiv Kapital Sourcing AS, Zweigniederlassung Duisburg, German Branch - Germany 

Aktiv Kapital Sourcing AS, Canadian Branch - Canada

Aktiv Kapital Sourcing AS, Norge filial, Swedish Branch - Sweden

AK Nordic AB - Sweden

AK Nordic AB, Oslo Branch  - Norway

Aktiv Kapital Portfolio OY - Finland

AK Portfolio Holding AB - Sweden

Crystal Production AS - Norway

Green Sea AS - Norway

Crystal Ocean AS - Norway

Exhibit 23.1

The Board of Directors
PRA Group, Inc.:

Consent of Independent Registered Public Accounting Firm

and the registration statement 

10331) 
We consent to the incorporation by reference in the registration statements 
on 
of PRA Group, Inc. of our reports dated 
March 2, 2015, with respect to the consolidated balance sheets of PRA Group, Inc. and subsidiaries as of December 31, 
2014 and 2013, and the related consolidated income statements, and statements of comprehensive income, changes in 
stockholders' equity, and cash flows for each of the years in the 
period ended December 31, 2014, and the 
effectiveness  of  internal  control  over  financial  reporting  as  of  December 31,  2014,  which  reports  appear  in  the 
December 31, 2014 annual report on Form 10-K of PRA Group, Inc.

10330 and 

on 

Our report dated March 2, 2015, on the effectiveness of internal control over financial reporting as of December 31, 
2014, contains an explanatory paragraph that states that PRA Group, Inc. acquired 100% of the equity interest of Aktiv 
Kapital AS (Aktiv) during 2014, and management excluded from its assessment of the effectiveness of PRA Group, 
Inc.'s internal control over financial reporting as of December 31, 2014, Aktiv's internal control over financial reporting 
associated  with  approximately  47.3%  of  total  assets  and  approximately  11.6%  of  total  revenues  reflected  in  the 
consolidated financial statements of the Company as of and for the year ended December 31, 2014.  Our audit of 
internal control over financial reporting of PRA Group, Inc. also excluded an evaluation of the internal control over 
financial reporting of Aktiv.

/s/ KPMG LLP

Norfolk, Virginia
March 2, 2015

Exhibit 31.1

I, Steven D. Fredrickson, certify that:

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of PRA Group, Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not
misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly
present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and
for, the periods presented in this report;

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed
under our supervision, to ensure that material information relating to the registrant, including its consolidated
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is
being prepared;

(b) Designed such internal controls over financial reporting, or caused such internal controls over financial reporting to be
designed under our supervision to provide reasonable assurance regarding the reliability of financial reporting and the
preparation of the financial statements for external purposes in accordance with generally accepted accounting
principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by
this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting;
and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or
persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal controls over financial
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and
report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the

registrant’s internal control over financial reporting.

Date: March 2, 2015

By:

/s/ Steven D. Fredrickson

  Steven D. Fredrickson

Chief Executive Officer, President and
Chairman of the Board of Directors
(Principal Executive Officer)

 
 
Exhibit 31.2

I, Kevin P. Stevenson, certify that:

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of PRA Group, Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not
misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly
present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and
for, the periods presented in this report;

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed
under our supervision, to ensure that material information relating to the registrant, including its consolidated
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is
being prepared;

(b) Designed such internal controls over financial reporting, or caused such internal controls over financial reporting to be
designed under our supervision to provide reasonable assurance regarding the reliability of financial reporting and the
preparation of the financial statements for external purposes in accordance with generally accepted accounting
principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by
this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting;
and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or
persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal controls over financial
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and
report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the

registrant’s internal control over financial reporting.

Date: March 2, 2015

By:

/s/ Kevin P. Stevenson

  Kevin P. Stevenson

Chief Financial and Administrative
Officer, Executive Vice President,
Treasurer and Assistant Secretary
(Principal Financial and Accounting Officer)

 
 
Exhibit 32.1

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of PRA Group, Inc. (the “Company”) on Form 10-K for the fiscal year ended December 31, 
2014 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Steven D. Fredrickson, Chief 
Executive Officer, President and Chairman of the Board of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations 
of the Company.

Date: March 2, 2015

By:

/s/ Steven D. Fredrickson

Steven D. Fredrickson

  Chief Executive Officer, President and
  Chairman of the Board of Directors

(Principal Executive Officer)

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of PRA Group, Inc. (the “Company”) on Form 10-K for the fiscal year ended December 31, 
2014 as  filed with the Securities and  Exchange Commission on  the date hereof (the “Report”), I,  Kevin  P.  Stevenson, Chief 
Financial and Administrative Officer, Executive Vice President, Treasurer and Assistant Secretary of the Company, certify, pursuant 
to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations 
of the Company.

Date: March 2, 2015

By:

/s/ Kevin P. Stevenson

  Kevin P. Stevenson
  Chief Financial and Administrative Officer,

Executive Vice President, Treasurer and
Assistant Secretary

(Principal Financial and Accounting Officer)

 
 
 
 
 
 
 
Corporate Information

Stock Exchange Listing
PRA Group’s common stock has traded on the NASDAQ 
Global Select Market under the symbol “PRAA” since the  
company went public in 2002.

Financial Publications/Investor Inquiries
Shareholders may acquire copies of the 2014 Annual Report  
or Form 10-K, and other filed documents by visiting the 
Company’s website at www.pragroup.com or by writing to us at:

Transfer Agent and Registrar
Continental Stock Transfer & Trust Company
17 Battery Place, 8th Floor
New York, New York 10004
Tel.: 212-509-4000
Fax: 212-509-5150

Independent Registered Public Accounting Firm
KPMG LLP
Norfolk, Virginia

Legal Counsel
Dechert, LLP
New York, New York

PRA Group, Inc.
Attn: Investor Relations
120 Corporate Blvd., Suite 100
Norfolk, Virginia 23502

Price Range of Common Stock
The following table sets forth the high and low sales price  
for the Company’s common stock for the year ended 
December 31, 2014.

2014 

 High 

 Low

$65.00 

$47.53

Based on information provided by our transfer agent and regis-
trar, as of February 18, 2015, there were 75 holders of record 
and 47,761 beneficial owners of the Company’s common stock.

PRA
Group

Nasdaq: PRAA

About Forward-Looking Statements in This Annual Report
Statements  made  in  this  Annual  Report  which  are  not  historical,  including  statements  of  PRA’s  Chairman,  President  and  Chief  Executive  Officer  in  
his “Letter to Shareholders,” and other statements expressing an expectation or belief as to future outcomes or results, including, but not limited to, 
statements with respect to future revenue and earnings, and statements with respect to the anticipated benefits of our corporate acquisitions; our ability 
to effectively integrate new businesses and realize anticipated benefits; the ability of our subsidiaries to contribute to earnings; future portfolio-purchase 
opportunities; the risk of doing business in international markets; expectations regarding growth potential in various geographies and markets; changes 
in legal and regulatory requirements and enforcement practices; the behavior of financial markets, including foreign currency fluctuations and fluctua-
tions in interest and exchange rates, all of which are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as 
amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements are based upon management’s 
beliefs, assumptions and expectations of PRA’s future operations and economic performance, taking into account currently available information. These 
statements are not statements of historical fact. Forward-looking statements involve risks and uncertainties, some of which are not currently known to 
PRA. Actual events or results may differ materially from those expressed or implied in any such forward-looking statements as a result of various factors, 
including the risk factors and other risks that are described from time to time in PRA’s filings with the Securities and Exchange Commission including 
but not limited to the attached Form 10-K for the year ended December 31, 2014, PRA’s previous annual reports on Form 10-K, its quarterly reports on 
Form 10-Q and its current reports on Form 8-K, filed with the Securities and Exchange Commission and available through PRA’s website, which contain 
detailed discussion of PRA’s business, including risks and uncertainties that may affect future results. Due to such uncertainties and risks, readers are 
cautioned not to place undue reliance on such forward-looking statements, which speak only as of the dates on which they were made. The content of 
this Annual Report includes time-sensitive information, and is accurate as of the April 2015 release of this Annual Report. Information in this document 
may  be  superseded  by  recent  information  or  statements,  which  may  be  disclosed  in  later  press  releases,  subsequent  filings  with  the  Securities  and 
Exchange Commission or otherwise. Except as required by law, PRA assumes no obligation to publicly update or revise its forward-looking statements 
contained herein to reflect any change in PRA’s expectations with regard thereto or to reflect any change in events, conditions or circumstances on 
which any such forward-looking statements are based, in whole or in part.

Annual Report Design by Curran & Connors, Inc. / www.curran-connors.com

 
PRA
Group

120 Corporate Blvd., Suite 100

Norfolk, Virginia 23502