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Provident Financial Services

pfs · NYSE Financial Services
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Sector Financial Services
Industry Banks - Regional
Employees 5001-10,000
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FY2019 Annual Report · Provident Financial Services
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2019 ANNUAL REPORT

2019 Annual Report_FRONT.indd   1

1/29/2020   10:11:08 AM

180YEARSProvident Financial Services, Inc. is the holding company for Provident Bank. Established 
in 1839, Provident Bank emphasizes “Commitment You Can Count On” in attending to 
the financial needs of businesses, individuals and families throughout northern and central 
New Jersey, and eastern Pennsylvania. The Bank offers a broad array of deposit, loan and 
investment products, as well as wealth management, trust and fiduciary services through its 
wholly owned subsidiary, Beacon Trust Company.

FINANCIAL HIGHLIGHTS

(In thousands, except branch data, per share data and percent data)

At December 31,

Total assets

Net loans outstanding

Held to maturity debt securities

Available for sale debt securities

Deposits

Borrowed funds

Stockholders’ equity

At or for the year ended December 31,

Net income

Diluted earnings per share

Net interest margin

Average net interest rate spread

Non-performing loans to total loans

Allowance for loan losses to total loans

Number of branches

2019

2018

2017

$9,808,578

$9,725,769

$9,845,274

7,277,360

7,195,026

7,265,523

453,629

976,919

479,425

477,652

1,063,079

1,037,154

7,102,609

6,830,122

6,714,166

1,125,146

1,442,282

1,742,514

1,413,840

1,358,980

1,298,661

2019

2018

$112,633

$118,387

$1.74

3.35%

3.10%

0.55%

0.76%

83

$1.82

3.39%

3.20%

0.35%

0.77%

84

2017

$93,949

$1.45

3.21%

3.07%

0.48%

0.82%

84

A LETTER FROM 
CHRISTOPHER 
MARTIN

CHAIRMAN, PRESIDENT & CHIEF EXECUTIVE OFFICER

DEAR FELLOW STOCKHOLDERS:

As the operating environment for the financial services industry 
continues to evolve at a rapid pace, one thing has remained 
unchanged since Provident Bank’s founding over 180 years 
ago:  Provident’s  commitment  to  financial  performance, 
engagement with customers, and dedication to our employees 
and the communities we serve. 

 Consistency has remained the watchword as our economy 
experienced its longest expansionary period on record. For 
2019, our earnings per share were $1.74, with a return on 
average assets of 1.15%. Return on average tangible equity 
was 11.71%. We continued to keep our expenses under 
control, as evidenced by an efficiency ratio of 55.7%, despite 
the increased cost of compliance and expanding regulatory 
burden. Total core deposits represented 90% of total deposits, 
and the cost of deposits remained one of the best among 
our peers.

During 2019, political partisanship, trade war tariffs, and 
global  economic  malaise  weighed  on  the  minds  of  our 

commercial clients and tempered their optimism. Despite it 
all, we had impressive loan originations in 2019, yet our total 
assets remained just below the $10 billion threshold as these 
originations were offset by loan prepayments funded by non-
banks, private equity, and life insurance companies. We are 
fully prepared to cross the $10 billion asset level in 2020, as 
our regulators have been treating us as a large bank for more 
than a year. During this time, we continued to invest in risk 
and compliance staff to implement the recommendations of 
our regulators. 

Margin compression has been a challenge for all financial 
institutions, and we are not immune to the flattening and 
at times, inverted yield curve. With thoughtful pricing and 
continued strong growth in our non-interest bearing deposit 
accounts, we have been able to mitigate the impact of the 
low interest rate environment on our margin. Our long term 
success will require balancing our financial performance with 
prudent growth while maintaining a well-managed interest rate 
risk position.

ONE THING HAS REMAINED UNCHANGED SINCE PROVIDENT 
BANK’S FOUNDING OVER 180 YEARS AGO: PROVIDENT’S 
COMMITMENT TO FINANCIAL PERFORMANCE, ENGAGEMENT 
WITH CUSTOMERS, AND DEDICATION TO OUR EMPLOYEES 
AND THE COMMUNITIES WE SERVE.

i

A LETTER FROM CHRISTOPHER MARTIN

OUR LONG TERM 
SUCCESS WILL REQUIRE 
BALANCING OUR FINANCIAL 
PERFORMANCE WITH 
PRUDENT GROWTH WHILE 
MAINTAINING A WELL-
MANAGED INTEREST RATE 
RISK POSITION.

ii

We continue to invest in our digital banking channel to 
complement our relationship banking model and our 83 
convenient branch locations. We recently replaced our 
consumer online and mobile digital solutions, making us a 
market leader in terms of functionality and features with an 
award winning, intuitive design. Included in our new solution 
is the pervasive person-to-person payment application, 
Zelle® which will increase our customer engagement and 
retention. We have implemented a new online and mobile 
account opening solution that enables customers to open a 
checking account in under ten minutes. We are also investing 
in replacing our entire ATM fleet, using new technology that 
will put us on equal footing with banks many times our size. 

One of our key corporate strategies is leveraging our data 
to be more proactive in fulfilling our customers’ needs, while 
identifying trends and opportunities to seize competitive 
advantage. We have made sizable investments to make 
this strategy a reality where today, we are using artificial 
intelligence capabilities and data analytics to gain insight 
into our customers and their financial needs. 

As we focused on our core business and organic growth in 
a challenging environment, we were also actively engaged 
in the merger and acquisition space. Beacon Trust, our 
wealth management subsidiary, completed its acquisition 
of Tirschwell & Loewy which added $750 million in assets 
under management, for a combined $3.2 billion after closing. 
We continue to seek out opportunities in both the bank and 
registered investment advisor arena to augment our scale 
and management expertise, further leveraging our capital 
and increasing long-term stockholder returns. On that note, 
we provided stockholders with a cash dividend of $1.12 per 
share for 2019, as our Board approved a special dividend 
in the first quarter to supplement our regular quarterly cash 
dividend of $0.23. Our capital position remains robust, 
supporting future growth, dividend-paying capacity and the 
ability to strategically repurchase common stock.

While we did see an increase in nonperforming loans in 2019, 
asset quality remained strong by historical standards and 
we believe loss content is limited. We continue to exercise 
a conservative approach to underwriting and risk rating our 
loan portfolio, and we curtail exposure to certain higher-risk 
industries wherever appropriate. Our underwriting guidelines 
and pricing discipline will serve us well in the future as 
our competition continues aggressive tactics of reduced 
covenants and extended terms and conditions in pursuit 
of loan growth.

A LETTER FROM CHRISTOPHER MARTIN

I AM ALSO PROUD OF OUR ONGOING COMMITMENT TO 
STRENGTHEN DIVERSITY AND INCLUSION ACROSS OUR 
ORGANIZATION.

I am proud of our dedicated and hardworking employees 
who embrace our culture of customer relationship building 
with integrity and commitment. They apply this same spirit of 
dedication to our communities through personal involvement 
with those in need, and by supporting worthwhile endeavors 
throughout our markets. These efforts are augmented by The 
Provident Bank Foundation which provided grants of more 
than $1.3 million in 2019 to benefit health, youth and families, 
education, and community enrichment.

I am also proud of our ongoing commitment to strengthen 
diversity and inclusion across our organization. In 2019, 
we re-launched the ProvidentWomen initiative, an internal 
program committed to providing opportunities for all women 
at Provident Bank and Beacon Trust to grow personally and 
professionally through educational programs, networking 
events, and volunteer opportunities that bring together 
women from across the organization. In keeping with this 
commitment, we hired and/or promoted several women 
to key leadership positions in the organization. We also 
added Ursuline Foley to our Board of Directors. Ms. Foley 
brings more than three decades of global experience in 

financial services and technology to the Board, having 
most recently served as Chief Corporate Operations Officer, 
Chief Information Officer, Chief Data Officer and Managing 
Director with XL Group. Her presence will strengthen our 
board’s breadth of talent and depth of knowledge, and will 
be extremely valuable as Provident continues to enhance its 
digital and mobile banking capabilities.

With all the daunting challenges in the financial services 
industry, I am fortunate to face them with an outstanding 
board of directors, a fully engaged leadership team, and a 
staff that is dedicated to serving our customers with pride and 
professionalism. As always, we thank you, our stockholders, 
for your continued support.

Sincerely,

Chairman, President & Chief Executive Officer

iii

BOARD OF DIRECTORS AND CORPORATE MANAGEMENT

DIRECTORS

Christopher Martin
Chairman, President and  
Chief Executive Officer 

Laura L. Brooks 
Former Vice President–Risk  
Management and Chief Risk 
Officer, PSEG

Ursuline F. Foley
Former Chief Corporate 
Operations Officer, XL Group 

Carlos Hernandez 
(Lead Director)
Former President,  
New Jersey City University

Robert Adamo
Former Partner,  
Deloitte & Touche

James P. Dunigan 
Former Executive Officer,  
PNC Asset Management 
Group

Terence Gallagher 
President,  
Battalia Winston

John Pugliese 
Chief Executive Officer, 
Motors Management 
Corporation

Thomas W. Berry 
Former Partner,  
Goldman Sachs & Co.

Frank L. Fekete
Managing Partner,  
Mandel, Fekete & Bloom, CPAs

Matthew K. Harding 
Chief Executive Officer, 
Levin Management 
Corporation

MANAGEMENT

PROVIDENT FINANCIAL SERVICES, INC.

Christopher Martin
Chairman, President and  
Chief Executive Officer

John Kuntz 
Senior Executive  
Vice President, 
General Counsel and 
Corporate Secretary

PROVIDENT BANK

Christopher Martin
Chairman, President 
and Chief Executive Officer

Joseph T. Covell
Senior Vice President 
and General Auditor

Robert G. Capozzoli
Senior Vice President 
and Chief Marketing Officer

Brian Giovinazzi
Executive Vice President 
and Chief Credit Officer

Thomas M. Lyons 
Senior Executive Vice 
President and Chief  
Financial Officer

Leonard G. Gleason 
Senior Vice President 
and Investor Relations Officer

John Kuntz
Senior Executive Vice 
President and Chief 
Administrative Officer

Valerie O. Murray
Executive Vice President and 
Chief Wealth Management 
Officer

Sheila Leary
Senior Vice President and 
BSA/AML Compliance 
Director

Frank S. Muzio
Executive Vice President 
and Chief Accounting Officer

Finn M.W. Caspersen, Jr.
Executive Vice President and 
Director of Retail Banking 
Operations

Leonard G. Gleason
Senior Vice President 
and General Counsel

Thomas M. Lyons
Senior Executive Vice 
President and Chief Financial 
Officer

Carolyn Powell
Executive Vice President 
and Chief Human Resources 
Officer

James A. Christy
Executive Vice President 
and Chief Risk Officer

John R. Kamin
Executive Vice President 
and Chief Information Officer

Josephine Moran
Executive Vice President 
and Director of Retail Banking

Joseph A. Spatola
Senior Vice President 
and Chief Compliance Officer

iv

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549
FORM 10-K
 ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2019 
OR

 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _______ to _______
Commission File No. 1-31566

PROVIDENT FINANCIAL SERVICES, INC.

(Exact Name of Registrant as Specified in its Charter)

DELAWARE
(State or Other Jurisdiction of Incorporation or Organization)
239 Washington Street, Jersey City, New Jersey
(Address of Principal Executive Offices)

42-1547151
(I.R.S. Employer Identification No.)
07302
(Zip Code)

(732) 590-9200
(Registrant’s Telephone Number)

SECURITIES REGISTERED PURSUANT TO SECTION 12(B) OF THE ACT:

Title of Each Class
Common

Trading Symbol Symbol(s)
PFS

Name of each Exchange on Which Registered
New York Stock Exchange

Indicate by check mark
zz if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

YES

NO

zz if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the 

Securities Act.

zz whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding twelve months (or for such shorter period 
that the Registrant was required to file such reports); and (2) has been subject to such filing 
requirements for the past 90 days. 

zz whether the registrant has submitted electronically and every Interactive Data File required to be 
submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 
12 months (or for such shorter period that the registrant was required to submit and post such files).

zz whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, 
or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” 
and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Accelerated Filer 

Large Accelerated Filer 
zz If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition 
period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of 
the Exchange Act.

Smaller Reporting Company 

Non-Accelerated Filer 

Emerging Growth Company 

zz whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

As of February 3, 2020, there were 83,209,293 issued and 65,964,970 outstanding shares of the Registrant’s Common 
Stock, including 209,685 shares held by the First Savings Bank Directors’ Deferred Fee Plan not otherwise considered 
outstanding under accounting principles generally accepted in the United States of America. The aggregate value of the 
voting and non-voting common equity held by non-affiliates of the Registrant, based on the closing price of the Common 
Stock as of June 30, 2019, as quoted by the NYSE, was approximately $1.50 billion.

(1)  Proxy Statement for the 2020 Annual Meeting of Stockholders of the Registrant (Part III).

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
 
 
 
 
 
 
Table of Contents

PART I 

2

Business �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������2
ITEM 1. 
ITEM 1A.  Risk Factors ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������34
ITEM 1B.  Unresolved Staff Comments ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������41
Properties �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������41
ITEM 2. 
Legal Proceedings �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������41
ITEM 3. 
Mine Safety Disclosures �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������41
ITEM 4. 

PART II 

42

ITEM 5. 

ITEM 6. 
ITEM 7. 

 Market for Registrant’s Common Equity and Related Stockholder  
Matters and Issuer Purchases of Equity Securities ���������������������������������������������������������������������������������������������������������������������������������������������������42
Selected Financial Data ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������43
 Management’s Discussion and Analysis of Financial  
Condition and Results of Operations�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������45
ITEM 7A.  Quantitative and Qualitative Disclosures About Market Risk ���������������������������������������������������������������������������������������������������������������������56
Financial Statements and Supplementary Data ��������������������������������������������������������������������������������������������������������������������������������������������������������������58
ITEM 8. 
 Changes in and Disagreements With Accountants  
ITEM 9. 
on Accounting and Financial Disclosure ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������113
ITEM 9A.  Controls and Procedures �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������113
ITEM 9B.  Other Information ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������113

PART III 

114

ITEM 10.  Directors, Executive Officers and Corporate Governance �������������������������������������������������������������������������������������������������������������������������114
Executive Compensation �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������114
ITEM 11. 
 Security Ownership of Certain Beneficial  
ITEM 12. 
Owners and Management and Related Stockholder Matters �������������������������������������������������������������������������������������������������������������114
 Certain Relationships and Related Transactions,  
and Director Independence ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������115
ITEM 14.  Principal Accountant Fees and Services ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������115

ITEM 13. 

PART IV 

116

Exhibits and Financial Statement Schedules �������������������������������������������������������������������������������������������������������������������������������������������������������������������116
ITEM 15. 
ITEM 16. 
Form 10-K Summary ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������117
SIGNATURES  ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������118

Forward Looking Statements

Certain  statements  contained  herein  are  “forward-looking 
statements” within the meaning of Section 27A of the Securities 
Act of 1933 and Section 21E of the Securities Exchange Act 
of 1934� Such forward-looking statements may be identified 
by  reference  to  a  future  period  or  periods,  or  by  the  use  of 
forward-looking terminology, such as “may,” “will,” “believe,” 
“expect,” “estimate,” “project,” “intend,” “anticipate,” “continue,” 
or similar terms or variations on those terms, or the negative 
of  those  terms�  Forward-looking  statements  are  subject  to 
numerous  risks  and  uncertainties,  including,  but  not  limited 
to, those set forth in Item 1A of the Company’s Annual Report 
on Form 10-K, as supplemented by its Quarterly Reports on 
Form 10-Q, and those related to the economic environment, 
particularly in the market areas in which the Company operates, 
competitive products and pricing, fiscal and monetary policies 
of the U�S� Government, changes in accounting policies and 
practices  that  may  be  adopted  by  the  regulatory  agencies 

and the accounting standards setters, changes in government 
regulations affecting financial institutions, including regulatory fees 
and capital requirements, changes in prevailing interest rates, 
acquisitions and the integration of acquired businesses, credit 
risk management, asset-liability management, the financial and 
securities markets and the availability of and costs associated 
with sources of liquidity� 

The Company cautions readers not to place undue reliance on 
any such forward-looking statements which speak only as of 
the date made� The Company advises readers that the factors 
listed above could affect the Company’s financial performance 
and could cause the Company’s actual results for future periods 
to differ materially from any opinions or statements expressed 
with respect to future periods in any current statements� The 
Company does not have any obligation to update any forward-
looking statements to reflect events or circumstances after the 
date of this statement�

1

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I

Item 1.  Business

Provident Financial Services, Inc.

The Company is a Delaware corporation which became the 
holding company for Provident Bank (the “Bank”) on January 15, 
2003, following the completion of the Bank’s conversion to a 
New Jersey-chartered capital stock savings bank� On January 15, 
2003, the Company issued an aggregate of 59,618,300 shares 
of its common stock, par value $0�01 per share in a subscription 
offering, and contributed $4�8 million in cash and 1,920,000 
shares of its common stock to The Provident Bank Foundation, 
a charitable foundation established by the Bank� As a result of 
the conversion and related stock offering, the Company raised 
$567�2 million in net proceeds, of which $293�2 million was 
utilized to acquire all of the outstanding common stock of the 
Bank� The Company owns all of the outstanding common stock 
of the Bank, and as such, is a bank holding company subject to 
regulation by the Federal Reserve Board�

At  December  31,  2019,  the  Company  had  total  assets  of 
$9�81  billion,  total  loans  of  $7�33  billion,  total  deposits  of 
$7�10 billion, and total stockholders’ equity of $1�41 billion� The 
Company’s mailing address is 239 Washington Street, Jersey 
City, New Jersey 07302, and the Company’s telephone number 
is (732) 590-9200�

Capital Management

The Company paid cash dividends totaling $72�8 million and 
repurchased 916,326 shares of its common stock at a cost of 
$21�8 million in 2019� At December 31, 2019, 1�6 million shares 
remain eligible for repurchase under the board approved stock 
repurchase program� The Company and the Bank were “well 
capitalized” at December 31, 2019 under current regulatory 
standards�

Available Information

The Company is a public company, and files interim, quarterly 
and annual reports with the Securities and Exchange Commission 
(“SEC”)� The SEC maintains an Internet site (http://www�sec�gov) 
that contains reports, proxy and information statements, and other 
information regarding issuers that file electronically with the SEC, 
including the Company� All SEC reports and amendments to these 
reports are available on the SEC’s website and are made available 
as soon as practical after they have been filed or furnished to the 
SEC and are available on the Bank’s website, www�provident�
bank, at the “Investor Relations” page, without charge from the 
Company� Information on our website should not be considered 
a part of this Annual Report on Form 10-K�

Provident Bank

Established in 1839, the Bank is a New Jersey-chartered capital 
stock savings bank operating full-service branch offices in the New 
Jersey counties of Bergen, Essex, Hudson, Hunterdon, Mercer, 
Middlesex,  Monmouth,  Morris,  Ocean,  Passaic,  Somerset, 
Union and Warren, as well as in Bucks, Lehigh and Northampton 
counties in Pennsylvania� As a community- and customer-oriented 
institution, the Bank emphasizes personal service and customer 
convenience in serving the financial needs of the individuals, 

families and businesses residing in its primary market areas� The 
Bank attracts deposits from the general public and businesses 
primarily in the areas surrounding its banking offices and uses 
those funds, together with funds generated from operations and 
borrowings, to originate commercial real estate loans, commercial 
business loans, residential mortgage loans, and consumer loans� 
The Bank also invests in mortgage-backed securities and other 
permissible investments�

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www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

The following are highlights of Provident Bank’s operations

Diversified Loan Portfolio

Non-Interest Income

To  improve  asset  yields  and  reduce  its  exposure  to  interest 
rate risk, the Bank continues to emphasize the origination of 
commercial real estate loans, multi-family loans and commercial 
business loans� These loans generally have adjustable rates or 
shorter fixed terms and interest rates that are higher than the 
rates applicable to one-to four-family residential mortgage loans� 
However, these loans generally have a higher risk of loss than 
one- to four-family residential mortgage loans�

Asset Quality

As  of  December  31,  2019,  non-performing  assets  were 
$42�9 million or 0�44% of total assets, compared to $27�3 million 
or 0�28% of total assets at December 31, 2018� The Bank’s 
non-performing  asset levels rose from lower levels reported 
in the prior year largely due to credit deterioration in several 
commercial lending relationships, and is not indicative of credit 
deterioration in the broader loan portfolio� The Bank continues 
to focus on conservative underwriting criteria and on active and 
timely collection efforts�

Emphasis on Relationship Banking and Core 
Deposits

The  Bank  emphasizes  the  acquisition  and  retention  of  core 
deposit accounts, consisting of savings and demand deposit 
accounts, and expanding customer relationships� Core deposit 
accounts totaled $6�37 billion at December 31, 2019, representing 
89�7% of total deposits, compared with $6�08 billion, or 89�0% 
of total deposits at December 31, 2018� The Bank also focuses 
on increasing the number of households and businesses served 
and the number of banking products per customer�

Market Area

The Bank’s focus on transaction accounts and expanded products 
and services has enabled the Bank to generate increased non-
interest income� Fees derived from core deposit accounts are 
a primary source of non-interest income� The Bank also offers 
investment, wealth and asset management services through its 
subsidiaries to generate non-interest income� Total non-interest 
income was $63�8 million for the year ended December 31, 2019, 
compared with $58�7 million for the year ended December 31, 
2018, of which fee income and wealth management income 
were $28�3 million and $22�5 million, respectively, for the year 
ended December 31, 2019, compared with $28�1 million and 
$18�0 million, respectively, for the year ended December 31, 2018�

Managing Interest Rate Risk

The Bank manages its exposure to interest rate risk through 
the origination and retention of adjustable rate and shorter-term 
loans, and its investments in securities� In addition, the Bank uses 
interest rate swaps as part of its interest rate risk management 
strategy� Interest rate swaps designated as cash flow hedges 
involve the receipt of variable amounts from a counterparty in 
exchange for the Bank making fixed-rate payments over the life 
of the agreements without exchange of the underlying notional 
amount� These interest rate swaps are used to hedge the variable 
cash outflows associated with Federal Home Loan Bank of New 
York (“FHLBNY”) borrowings� At December 31, 2019, 62�4% of 
the Bank’s loan portfolio had a term to maturity of one year or 
less, or had adjustable interest rates� At December 31, 2019, 
the Bank’s securities portfolio totaled $1�49 billion and had an 
expected average life of 3�41 years to manage its exposure to 
interest rate movements� 

The Company and the Bank are headquartered in Jersey City, 
which is located in Hudson County, New Jersey� At December 31, 
2019, the Bank operated a network of 83 full-service banking 
offices throughout thirteen counties in northern and central New 
Jersey, as well as three counties in Pennsylvania� The Bank 
maintains its administrative offices in Iselin, New Jersey and 
satellite loan production offices in Convent Station, Flemington, 
Paramus and Manasquan, New Jersey, as well as in Bethlehem, 
Newtown and Wayne, Pennsylvania� The Bank’s lending activities, 
though concentrated in the communities surrounding its offices, 
extend  predominantly  throughout  New  Jersey  and  eastern 
Pennsylvania� 

population of approximately 6�9 million, which was 78�0% of the 
state’s total population� The Bank’s Pennsylvania market area has 
a population of approximately 1�3 million, which was 10�2% of 
that state’s total population� Because of the diversity of industries 
within the Bank’s market area and, to a lesser extent, its proximity 
to the New York City financial markets, the area’s economy can 
be significantly affected by changes in national and international 
economies� According to the U�S� Bureau of Labor Statistics, the 
unemployment rate in New Jersey was 3�5% at December 31, 
2019,  a  decrease  from  4�0%  at  December  31,  2018�  The 
unemployment rate in Pennsylvania was 4�5% for December 31, 
2019, an increase from 4�2% at December 31, 2018�

The Bank’s primary market area includes a mix of urban and 
suburban communities, and has a diversified mix of industries 
including pharmaceutical, manufacturing companies, network 
communications, insurance and financial services, healthcare, 
and retail� According to the U�S� Census Bureau’s most recent 
population  data,  the  Bank’s  New  Jersey  market  area  has  a 

Within its primary market areas in New Jersey and Pennsylvania, 
the Bank had an approximate 2�16% and 0�67% share of bank 
deposits as of June 30, 2019, respectively, the latest date for which 
statistics are available� On a statewide basis, the Bank had an 
approximate 1�95% deposit share of the New Jersey market and 
an approximate 0�06% deposit share of the Pennsylvania market� 

3

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Competition

The Bank faces significant competition in originating and retaining 
loans and attracting deposits� The northern and central New 
Jersey  and  eastern  Pennsylvania  market  areas  have  a  high 
concentration of financial institutions, including large money 
center and regional banks, community banks, credit unions, 
investment brokerage firms and insurance companies� The Bank 
faces direct competition for loans from each of these institutions 
as well as from mortgage companies, on-line lenders and other 
loan origination firms operating in its market area� The Bank’s most 
direct competition for deposits comes from several commercial 
banks and savings banks in its market area� Certain of these 
banks have substantially greater financial resources than the 

Bank� The Bank also faces significant competition for deposits 
from the mutual fund and investment advisory industries and from 
investors’ direct purchases of short-term money market securities 
and other corporate and government securities�

The  Bank  competes  in  this  environment  by  maintaining  a 
diversified product line, including mutual funds, annuities and 
other investment services made available through its investment 
subsidiaries�  Relationships  with  customers  are  built  and 
maintained through the Bank’s branch network, its deployment of 
branch ATMs, and its mobile, telephone and web-based banking 
services�

Lending Activities

The Bank originates commercial real estate loans, commercial 
business loans, fixed-rate and adjustable-rate mortgage loans 
collateralized by one- to four-family residential real estate and 
other consumer loans, for borrowers generally located within its 
primary market area�

Residential mortgage loans are primarily underwritten to standards 
that allow the sale of the loans to the secondary markets, primarily 
to the Federal Home Loan Mortgage Corporation (“FHLMC” 
or “Freddie Mac”), the Federal National Mortgage Association 
(“FNMA” or “Fannie Mae”) and the FHLBNY� To manage interest 
rate risk, the Bank generally sells fixed-rate residential mortgages 
that it originates with terms greater than 15 years� The Bank 
commonly  retains  biweekly  payment  fixed-rate  residential 
mortgage loans with a maturity of 30 years or less and a majority 
of the originated adjustable-rate mortgages for its portfolio�

The Bank originates commercial real estate loans that are secured 
by income-producing properties such as multi-family apartment 
buildings, office buildings, and retail and industrial properties� 
Generally, these loans have maturities of either 5 or 10 years� 
For loans greater than $5�0 million originated with maturities in 
excess of 7 years, the Bank generally requires loan-level interest 
rate swaps for qualified borrowers�

The Bank has historically provided construction loans for both 
single family and condominium projects intended for sale and 
commercial projects, including residential rental projects that will 
be retained as investments by the borrower� The Bank underwrites 
most construction loans for a term of three years or less� The 
majority of these loans are underwritten on a floating rate basis� 
The Bank recognizes that there is higher risk in construction 
lending than permanent lending� As such, the Bank takes certain 
precautions to mitigate this risk, including the retention of an 

outside engineering firm to perform plan and cost reviews, and 
to review all construction advances made against work in place, 
and a limitation on how and when loan proceeds are advanced� 
In most cases, for the single family and condominium projects, 
the Bank limits its exposure against houses or units that are not 
under contract� Similarly, commercial construction loans usually 
have commitments for significant pre-leasing, or funds are held 
back until the leases are finalized� Funding requirements and loan 
structure for residential rental projects vary depending on whether 
such projects are vertical or horizontal construction�

Commercial loans are made to businesses of varying size and 
type within the Bank’s market� The Bank lends to established 
businesses, and the loans are generally secured by business 
assets such as equipment, receivables, inventory, real estate 
or marketable securities� On a limited basis, the Bank makes 
unsecured commercial loans� Most commercial lines of credit 
are made on a floating interest rate basis and most term loans 
are made on a fixed interest rate basis, usually with terms of five 
years or less�

The Bank originates consumer loans that are secured, in most 
cases, by a borrower’s assets� Home equity loans and home 
equity lines of credit that are secured by a first or second mortgage 
lien on the borrower’s residence comprise the largest category of 
the Bank’s consumer loan portfolio� 

Loan Portfolio Composition

Set forth below is selected information concerning the composition 
of the loan portfolio by type, including Purchased Credit Impaired 
(“PCI”)  loans,  (after  deductions  for  deferred  fees  and  costs, 
unearned discounts and premiums and allowances for losses) 
at the dates indicated�

4

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

(dollars in thousands)

Amount Percent

Amount Percent

Amount Percent

Amount Percent

Amount Percent

2019

2018

2017

2016

2015

At December 31,

Residential 
mortgage loans

Commercial 
mortgage loans

Multi-family 
mortgage loans

Construction 
loans

Total mortgage 
loans

$ 1,078,227 

14�82 % $ 1,100,009 

15�29 % $ 1,142,914 

15�73 % $ 1,212,255 

17�46 % $ 1,255,159 

19�38 %

2,578,477 

35�43 

2,299,417 

31�96 

2,171,174 

29�88 

1,978,700 

28�50 

1,716,117 

26�50 

1,225,675 

16�84 

1,339,800 

18�62 

1,404,005 

19�32 

1,402,169 

20�20 

1,234,066 

19�06 

429,812 

5�91 

388,999 

5�41 

392,580 

5�40 

264,814 

3�81 

331,649 

5�12 

5,312,191 

73�00 

5,128,225 

71�28 

5,110,673 

70�33 

4,857,938 

69�97 

4,536,991 

70�06 

Commercial loans

1,634,759 

22�46 

1,695,148 

23�56 

1,745,301 

24�02 

1,630,887 

23�49 

1,434,291 

22�15 

Consumer loans

391,360 

5�38 

431,428 

6�00 

473,958 

6�52 

516,755 

7�44 

566,175 

8�74 

Total gross 
loans

Premiums on 
purchased loans

Unearned 
discounts

7,338,310  100�84 

7,254,801  100�84 

7,329,932  100�87 

7,005,580  100�90 

6,537,457  100�95 

2,474 

0�02 

3,243 

0�04 

4,029 

0�06 

4,968 

0�07 

5,740 

0�09 

(26)

— 

(33)

— 

(36)

— 

(39)

— 

(41)

— 

Net deferred fees

(7,873)

(0�12)

(7,423)

(0�11)

(8,207)

(0�10)

(7,023)

(0�08)

(5,482)

(0�09)

Total loans

7,332,885  100�74 

7,250,588  100�77 

7,325,718  100�83 

7,003,486  100�89 

6,537,674  100�95 

Allowance for 
loan losses

TOTAL 
LOANS, NET

(55,525)

(0�76)

(55,562)

(0�77)

(60,195)

(0�83)

(61,883)

(0�89)

(61,424)

(0�95)

$7,277,360  99.98 % $ 7,195,026  100.00 % $ 7,265,523  100.00 % $ 6,941,603  100.00 % $ 6,476,250  100.00 %

Loan Maturity Schedule

The following table sets forth certain information as of December 31, 2019, regarding the maturities of loans in the loan portfolio, 
including PCI loans� Demand loans having no stated schedule of repayment and no stated maturity, and overdrafts are reported as 
due within one year�

(in thousands)

Within  
One Year

One
Through
Three
Years

Three
Through
Five Years

Five
Through
Ten Years

Ten
Through
Twenty
Years

Beyond
Twenty
Years

Total

Residential mortgage loans

$

462  $

4,272  $

13,832  $

94,036  $

425,984  $

539,641  $ 1,078,227 

Commercial mortgage loans

Multi-family mortgage loans

Construction loans

Total mortgage loans

Commercial loans

Consumer loans

239,389 

125,192 

229,644 

594,687 

371,857 

14,260 

445,888 

117,277 

162,602 

730,039 

302,082 

250,969 

662,217 

7,149 

14,900 

738,504 

2,001,825 

215,188 

537,366 

6,325 

16,543 

88,579 

65,349 

15,517 

696,367 

158,629 

211,115 

6,457 

4,671 

2,578,477 

1,225,675 

— 

429,812 

550,769 

5,312,191 

49,637 

1,634,759 

54,538 

391,360 

466,554 

1,230,672 

189,517 

TOTAL GROSS LOANS

$ 980,804  $ 1,038,446  $ 970,235  $ 2,627,770  $ 1,066,111  $ 654,944  $ 7,338,310 

5

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Item 1 Business

Fixed- and Adjustable-Rate Loan Schedule

The  following  table  sets  forth  as  of  December  31,  2019  the  amount  of  all  fixed-rate  and  adjustable-rate  loans  due  after 
December 31, 2020�

(in thousands)

Residential mortgage loans

Commercial mortgage loans

Multi-family mortgage loans

Construction loans

Total mortgage loans

Commercial loans

Consumer loans

TOTAL LOANS

Due After December 31, 2020

Fixed

Adjustable

Total

$

805,206  $

272,559  $

1,077,765 

970,481 

357,754 

5,840 

1,368,608 

2,339,089 

742,729 

194,328 

1,100,483 

200,168 

2,139,281 

2,578,224 

4,717,505 

394,407 

261,189 

868,495 

115,910 

1,262,902 

377,099 

$

2,794,877  $

3,562,629  $

6,357,506 

Residential Mortgage Loans

The Bank originates residential mortgage loans secured by first 
mortgages on one- to four-family residences, generally located 
in the State of New Jersey and the eastern part of Pennsylvania� 
The Bank originates residential mortgages primarily through 
commissioned mortgage representatives and via the Internet� The 
Bank originates both fixed-rate and adjustable-rate mortgages� 
As of December 31, 2019, $1�08 billion or 14�8% of the total loan 
portfolio consisted of residential real estate loans� Of the one- to 
four-family loans at that date, 74�7% were fixed-rate and 25�3% 
were adjustable-rate loans�

The  Bank  originates  fixed-rate  fully  amortizing  residential 
mortgage loans with the principal and interest payments due 
each month, that typically have maturities ranging from 10 to 
30 years� The Bank also originates fixed-rate residential mortgage 
loans with maturities of 10, 15, 20 and 30 years that require the 
payment of principal and interest on a biweekly basis� Fixed-rate 
jumbo residential mortgage loans (loans over the maximum that 
one of the government-sponsored agencies will purchase) are 
originated with maturities of up to 30 years� The Bank currently 
offers adjustable-rate mortgage loans with a fixed-rate period of 
5, 7 or 10 years prior to the first annual interest rate adjustment� 
The  standard  adjustment  formula  is  the  one-year  constant 
maturity Treasury rate plus 2�75%, adjusting annually after its 
first re-set period, with a 2% maximum annual adjustment and a 
6% maximum adjustment over the life of the loan�

Residential mortgage loans are primarily underwritten to Freddie 
Mac and Fannie Mae standards� The Bank’s standard maximum 
loan to value ratio is 80%� However, working through mortgage 
insurance companies, the Bank underwrites loans for sale to 
Freddie Mac programs that will finance up to 97% of the value of 
the residence� Generally all fixed-rate loans with terms of 20 years 
or more are sold into the secondary market with servicing rights 
retained� Fixed-rate residential mortgage loans retained in the 
Bank’s portfolio generally include loans with a term of 15 years or 
less and biweekly payment residential mortgage loans with a term 
of 30 years or less� The Bank retains the majority of the originated 
adjustable-rate mortgages for its portfolio�

Loans are sold without recourse, generally with servicing rights 
retained by the Bank� The percentage of loans sold into the 
secondary market will vary depending upon interest rates and 
the Bank’s strategies for reducing exposure to interest rate risk� 
In 2019, $1�9 million or 1�2% of residential real estate loans 
originated were sold into the secondary market� All of the loans 
sold in 2019 were long-term, fixed-rate mortgages�

The retention of adjustable-rate mortgages, as opposed to longer-
term, fixed-rate residential mortgage loans, helps reduce the 
Bank’s exposure to interest rate risk� However, adjustable-rate 
mortgages generally pose credit risks different from the credit 
risks inherent in fixed-rate loans primarily because as interest rates 
rise, the underlying debt service payments of the borrowers rise, 
thereby increasing the potential for default� The Bank believes that 
these credit risks, which have not had a material adverse effect 
on the Bank to date, generally are less onerous than the interest 
rate risk associated with holding 20- and 30-year fixed-rate loans 
in its loan portfolio�

For  many  years,  the  Bank  has  offered  discounted  rates  on 
residential mortgage loans to low- to moderate-income individuals� 
Loans originated in this category over the last five years have 
totaled $16�9 million� The Bank also offers a special rate program 
for first-time homebuyers under which originations have totaled 
over $41�2 million for the past five years� The Bank does not 
originate or purchase sub-prime or option ARM loans�

Commercial Real Estate Loans

The Bank originates loans secured by mortgages on various 
commercial income producing properties, including multi-family 
apartment buildings, office buildings and retail and industrial 
properties� Commercial real estate loans were 35�4% of the total 
loan portfolio at December 31, 2019� A substantial majority of the 
Bank’s commercial real estate loans are secured by properties 
located in the State of New Jersey�

The Bank originates commercial real estate loans with adjustable 
rates and with fixed interest rates for a period that is generally 
five to ten years or less, which may adjust after the initial period� 
Typically these loans are written for maturities of ten years or less 

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 Item 1 Business

and generally have an amortization schedule of 20 or 25 years� As 
a result, the typical amortization schedule will result in a substantial 
principal payment upon maturity� The Bank generally underwrites 
commercial real estate loans to a maximum 75% advance against 
either the appraised value of the property, or its purchase price 
(for loans to fund the acquisition of real estate), whichever is less� 
The Bank generally requires minimum debt service coverage of 
1�20 times� There is a potential risk that the borrower may be 
unable to pay off or refinance the outstanding balance at the loan 
maturity date� The Bank typically lends to experienced owners or 
developers who have knowledge and expertise in the commercial 
real estate market�

Among  the  reasons  for  the  Bank’s  continued  emphasis  on 
commercial real estate lending is the desire to invest in assets 
bearing interest rates that are generally higher than interest rates 
on residential mortgage loans and more sensitive to changes in 
market interest rates� Commercial real estate loans, however, entail 
significant additional credit risk as compared to one- to four-family 
residential mortgage loans, as they typically involve larger loan 
balances concentrated with single borrowers or groups of related 
borrowers� In addition, the payment experience on commercial real 
estate loans secured by income-producing properties is typically 
dependent on the successful operation of the related real estate 
project, and thus may be more significantly impacted by adverse 
conditions in the real estate market or in the economy generally�

The Bank performs more extensive due diligence in underwriting 
commercial  real  estate  loans  than  loans  secured  by  owner-
occupied one- to four-family residential properties due to the 
larger loan amounts and the riskier nature of such loans� The 
Bank assesses and mitigates the risk in several ways, including 
inspection of all such properties and the review of the overall 
financial condition of the borrower and guarantors, which may 
include, for example, the review of the rent rolls and the verification 
of income� If applicable, a tenant analysis and market analysis 
are  part  of  the  underwriting�  Generally,  for  commercial  real 
estate secured loans in excess of $1�0 million and for all other 
commercial real estate loans where it is deemed appropriate, the 
Bank requires environmental professionals to inspect the property 
and ascertain any potential environmental risks�

In accordance with regulatory guidelines, the Bank requires a 
full independent appraisal for commercial real estate properties� 
The appraiser must be selected from the Bank’s approved list, or 
otherwise approved by the Chief Credit Officer in instances such 
as an out-of-state or special use property� The Bank also employs 
an independent review appraiser to ensure that the appraisal 
meets  the  Bank’s  standards�  Financial  statements  are  also 
required annually for review� The Bank’s policy also requires that 
a property inspection of commercial mortgages over $2�5 million 
be completed at least every 18 months, or more frequently when 
warranted�

loan-to-value ratio of 55%� The loan has a risk rating of “3” 
(loans rated 1-4 are deemed to be “acceptable quality” — see 
discussion of the Bank’s nine-point risk rating system for loans 
under “Allowance for Loan Losses” in the “Asset Quality” section) 
and was performing in accordance with its terms and conditions 
as of December 31, 2019� (For the Bank’s largest group borrower 
exposure — see discussion on “Loans to One Borrower”)�

Multi-family Loans

The Bank underwrites loans secured by apartment buildings that 
have five or more units� The Bank considers multi-family lending 
a component of the commercial real estate lending portfolio� 
The underwriting standards and procedures that are used to 
underwrite commercial real estate loans are used to underwrite 
multi-family loans, except the loan-to-value ratio shall not exceed 
80% of the appraised value of the property, the debt-service 
coverage should be a minimum of 1�15 times and an amortization 
period of up to 30 years may be used�

The Bank’s largest multi-family loan as of December 31, 2019 
was a $41�0 million loan secured by a first leasehold mortgage 
lien  on  a  129-unit,  six  story  class  A  luxury  rental  apartment 
building with 12,000 square feet of office/retail space located in 
Morristown, New Jersey� The project sponsor is one of the largest 
privately-held real estate owner/developers in the United States, 
and has extensive experience and a successful track record in 
the development and management of multi-family projects� The 
loan has a risk rating of “3” (loans rated 1-4 are deemed to be 
“acceptable quality” — see discussion of the Bank’s nine-point 
risk rating system for loans under “Allowance for Loan Losses” 
in the “Asset Quality” section) and was performing in accordance 
with its terms and conditions as of December 31, 2019� (For the 
Bank’s largest group borrower exposure — see discussion on 
“Loans to One Borrower”)�

Construction Loans

The Bank originates commercial construction loans� Commercial 
construction lending includes both new construction of residential 
and commercial real estate projects and the rehabilitation of 
existing structures�

The Bank’s commercial construction financing includes projects 
constructed for investment purposes (rental property), projects for 
sale (single family/condominiums) and to a lesser extent, owner-
occupied business properties� To mitigate the speculative nature 
of construction loans, the Bank generally requires significant 
pre-leasing on rental properties; requires that a percentage of 
the for-sale single-family residences or condominiums be under 
contract to support construction loan advances; and requires 
other covenants on residential for rental projects depending on 
whether the project is vertical or horizontal construction�

The Bank’s largest commercial mortgage loan as of December 31, 
2019 was a $38�2 million loan secured by a first mortgage lien on 
fifteen mixed-use retail, residential and office buildings located in 
Hoboken, NJ� This was for an acquisition and refinance of fifteen 
Bank mortgaged properties by a large publicly traded, investment 
grade REIT with extensive experience and a successful track 
record� The loan has strong debt-service coverage and a low 

The Bank generally underwrites construction loans for a term 
of three years or less� The majority of the Bank’s construction 
loans are floating-rate loans with a maximum 75% loan-to-value 
ratio for the completed project� The Bank employs professional 
engineering firms to assist in the review of construction cost 
estimates and make site inspections to determine if the work 
has been completed prior to the advance of funds for the project�

7

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Construction lending generally involves a greater degree of risk 
than commercial real estate or multi-family lending� Repayment 
of a construction loan is, to a great degree, dependent upon the 
successful and timely completion of the construction of the subject 
project and the successful marketing of the sale or lease of the 
project� Construction delays, slower than anticipated absorption 
or the financial impairment of the builder may negatively affect the 
borrower’s ability to repay the loan�

For all construction loans, the Bank requires an independent 
appraisal, which includes information on market rents and/or 
comparable sales for competing projects� The Bank also obtains 
personal guarantees and conducts environmental due diligence 
as appropriate�

The Bank also employs other means to mitigate the risk of the 
construction  lending  process�  On  commercial  construction 
projects  that  the  developer  maintains  for  rental,  the  Bank 
typically holds back funds for tenant improvements until a lease 
is executed� For single family and condominium financing, the 
Bank generally requires payment for the release of a unit that 
exceeds the amount of the loan advance attributable to such unit� 

The Bank’s largest construction loan at December 31, 2019 
was a $35�5 million commitment secured by a first mortgage 
lien on property and improvements related to the construction of 
a 382,400 square foot industrial building on 29�7 acres located 
in the Township of Monroe, NJ� The loan had an outstanding 
balance of $25�7 million at December 31, 2019� This loan closed 
in mid-2019 with construction completion expected by the end 
of 2020� This project is 100% pre-leased� The project sponsor 
is  an  experienced  and  long  standing  real  estate  owner  and 
developer with a successful track record in the development and 
management of commercial real estate� The loan has a risk rating 
of “3” (loans rated 1-4 are deemed “acceptable quality” – see 
discussion of the Bank’s nine-point risk rating system for loans 
under “Allowance for Loan Losses” in the “Asset Quality” section) 
and was performing in accordance with its terms and conditions 
as of December 31, 2019�

Commercial Loans

The  Bank  underwrites  commercial  loans  to  corporations, 
partnerships and other businesses� Commercial loans represented 
22�5% of the total loan portfolio at December 31, 2019� The 
majority  of  the  Bank’s  commercial  loan  customers  are  local 
businesses with revenues of less than $50�0 million� The Bank 
primarily offers commercial loans for equipment purchases, lines 
of credit for working capital purposes, letters of credit and real 
estate loans where the borrower is the primary occupant of the 
property� Most commercial loans are originated on a floating-
rate basis and the majority of fixed-rate commercial term loans 
are  fully  amortized  over  a  five-year  period�  Owner-occupied 
commercial real estate loans are generally underwritten to terms 
consistent with those utilized for commercial real estate; however, 
the maximum loan-to-value ratio for owner-occupied commercial 
real estate loans is 80%�

The  Bank  also  underwrites  Small  Business  Administration 
(“SBA”) guaranteed loans and guaranteed or assisted loans 

8

through various state, county and municipal programs� These 
governmental  guarantees  are  typically  used  in  cases  where 
the  borrower  requires  additional  credit  support�  The  Bank 
has “Preferred Lender” status with the SBA, allowing a more 
streamlined application and approval process�

The underwriting of a commercial loan is based upon a review 
of  the  financial  statements  of  the  prospective  borrower  and 
guarantors� In most cases the Bank obtains a general lien on 
accounts  receivable  and  inventory,  along  with  the  specific 
collateral such as real estate or equipment, as appropriate�

Commercial  loans  generally  bear  higher  interest  rates  than 
mortgage loans, but they also involve a higher risk of default 
since their repayment is generally dependent on the cash flow of 
the borrower’s business� As a result, the availability of funds for the 
repayment of commercial loans may be substantially dependent 
on the success of the business itself and the general economic 
environment� 

The Bank’s largest commercial loan as of December 31, 2019 
was a $30�0 million working capital and bonding line of credit to 
a large and long standing general contractor specializing in heavy 
bridge and highway construction� The loan, which is annually 
renewable at the Bank’s option, is unsecured and primarily used 
for working capital and bonding purposes� The loan has a risk 
rating of “4” (loans rated 1-4 are deemed “acceptable quality” – 
see discussion of the Bank’s nine-point risk rating system for loans 
under “Allowance for Loan Losses” in the “Asset Quality” section)� 
At December 31, 2019, there was no outstanding balance under 
the line� (For the Bank’s largest group borrower exposure — see 
discussion on “Loans to One Borrower”)�

Consumer Loans

The Bank offers a variety of consumer loans on a direct basis 
to individuals� Consumer loans represented 5�4% of the total 
loan portfolio at December 31, 2019� Home equity loans and 
home equity lines of credit constituted 95�0% of the consumer 
loan portfolio and indirect marine loans constituted 1�5% of the 
consumer loan portfolio as of December 31, 2019� The remaining 
3�5% of the consumer loan portfolio includes personal loans and 
unsecured lines of credit, direct auto loans and recreational vehicle 
loans� The Bank no longer purchases or originates indirect auto, 
marine or recreational vehicle loans� 

Interest rates on home equity loans are fixed for a term not to 
exceed 20 years and the maximum loan amount is $650,000� 
A portion of the home equity loan portfolio includes “first-lien 
product loans,” under which the Bank has offered special rates to 
borrowers who refinance first mortgage loans on the home equity 
(first-lien) basis� At December 31, 2019, first-lien home equity loans 
outstanding totaled $228�5 million� The Bank’s home equity 
lines of credit are made at floating interest rates and the Bank 
provides lines of credit of up to $500,000� The approved home 
equity lines and utilization amounts as of December 31, 2019 
were $363�0 million and $116�7 million, respectively, representing 
utilization of 32�2%�

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

Consumer loans generally entail greater credit risk than residential 
mortgage loans, particularly in the case of home equity loans and 
lines of credit secured by second lien positions, consumer loans 
that are unsecured or that are secured by assets that tend to 
depreciate, such as automobiles, boats and recreational vehicles� 
Collateral repossessed by the Bank from a defaulted consumer 
loan may not provide an adequate source of repayment of the 
outstanding loan balance, and the remaining deficiency may 

warrant further substantial collection efforts against the borrower� 
In addition, consumer loan collections are dependent upon the 
borrower’s continued financial stability, which is more likely to 
be adversely affected by job loss, divorce, illness or personal 
bankruptcy� Furthermore, the application of various federal and 
state laws, including bankruptcy and insolvency laws, may limit 
the amount the Bank can recover on such loans�

Loan Originations, Purchases, and Repayments

The following table sets forth the Bank’s loan origination, purchase and repayment activities for the periods indicated�

(in thousands)

Originations:

Residential mortgage

Commercial mortgage

Multi-family mortgage

Construction

Commercial

Consumer

Subtotal of loans originated

Loans purchased

Total loans originated and purchased

Loans sold

Repayments:

Residential mortgage

Commercial mortgage

Multi-family mortgage

Construction

Commercial

Consumer

Total repayments

Total reductions

Other items, net(1)

Year Ended December 31,

2019

2018

2017

$

155,211 

$

108,406 

$

577,603 

154,235 

381,775 

1,445,345 

114,230 

2,828,399 

— 

448,137 

126,159 

360,413 

1,992,972 

120,369 

3,156,456 

1,344 

121,901 

525,900 

51,371 

354,594 

2,525,921 

121,790 

3,701,477 

— 

2,828,399 

3,157,800 

3,701,477 

16,212 

36,043 

24,938 

176,112 

361,832 

283,085 

246,852 

1,492,822 

154,122 

2,714,825 

2,731,037 

(15,065)

149,326 

348,055 

204,781 

296,450 

2,006,342 

162,597 

3,167,551 

3,203,594 

(29,336)

188,103 

188,352 

150,205 

249,872 

2,403,945 

163,041 

3,343,518 

3,368,456 

(10,789)

NET INCREASE (DECREASE)

$

82,297  $

(75,130) $

322,232 

(1)  Other items, net include charge-offs, deferred fees and expenses, discounts and premiums�

9

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report 
PART I   

Item 1 Business

Loan Approval Procedures and Authority

The Bank’s Board of Directors approves the Lending Policy on at 
least an annual basis and on an interim basis as modifications are 
warranted� The Lending Policy sets the Bank’s lending authority 
for each type of loan� The Bank’s lending officers are assigned 
dollar authority limits based upon their experience and expertise� 
All commercial loan approvals require dual signature authority�

The largest individual lending authority is $10�0 million, which is 
only available to the Chief Executive Officer, the Chief Lending 
Officer and the Chief Credit Officer� The authority of the Chief 
Lending Officer and Chief Credit Officer may be increased to 
$15�0 million for permanent commercial real estate loans acting 
jointly� Loans in excess of these limits, or which when combined 
with existing credits of the borrower or related borrowers exceed 
these limits, are presented to the management Credit Committee 
for approval� The Credit Committee currently consists of eleven 
senior officers including the Chief Executive Officer, the Chief 
Lending Officer, the Chief Financial Officer, the Chief Credit Officer, 
the Chief Administrative Officer, the Credit Risk Manager and the 
Deputy Lending Officer, and requires a majority vote for credit 
approval�

While the Bank discourages loan policy exceptions, based upon 
reasonable business considerations exceptions to the policy 
may be warranted� The business reason and mitigants for the 
exception must be noted on the loan approval document� The 
policy exception requires the approval of the Chief Lending Officer, 
Deputy Lending Officer or the Department Manager of the lending 
department responsible for the underlying loan, if it is within his 
or her approval authority limit� All other policy exceptions must 
be approved by the Credit Committee� The Credit Administration 
Department  reports  the  type  and  frequency  of  loan  policy 
exceptions to the Board of Directors on a quarterly basis, or more 
frequently if necessary�

The Bank has adopted a risk rating system as part of the credit 
risk assessment of its loan portfolio� The Bank’s commercial real 
estate and commercial lending officers are required to maintain 
an appropriate risk rating for each loan in their portfolio� When 
the lender learns of important financial developments, the risk 
rating is reviewed accordingly� Risk ratings are subject to review 
by  the  Credit  Department  during  the  underwriting  and  loan 
review processes� Loan review examinations are performed by 
an independent third party which validates the risk ratings on a 
sample basis� In addition, a risk rating can be adjusted at the 

weekly Credit Committee meeting and quarterly at management’s 
Credit Risk Management Committee, which meets to review all 
loans rated a “Pass/Watch” (“5”) or worse� The Bank requires 
an annual review be performed for commercial and commercial 
real estate loans above certain dollar thresholds, depending on 
loan type, to help determine the appropriate risk ratings� The risk 
ratings play an important role in the establishment of the loan 
loss provision and to confirm the adequacy of the allowance for 
loan losses�

Loans to One Borrower

The regulatory limit on total loans to any borrower or attributed 
to any one borrower is 15% of the Bank’s unimpaired capital and 
surplus� As of December 31, 2019, the regulatory lending limit 
was $147�4 million� The Bank’s current internal policy limit on total 
loans to a borrower or related borrowers that constitute a group 
exposure is up to $100�0 million for loans with a risk rating of “2” 
or better, up to $90�0 million for loans with a risk rating of “3”, and 
up to $65�0 million for loans with a risk rating of “4”� For a select 
group of the most credit-worthy and diversified borrowers, the 
maximum group exposure limit is up to $130�0 million� Maximum 
group exposure limits may be lower depending on the type of 
loans involved� The Bank reviews these group exposures on a 
quarterly basis� The Bank also sets additional limits on size of 
loans by loan type�

At  December  31,  2019,  the  Bank’s  largest  group  exposure 
with  an  individual  borrower  and  its  related  entities  was 
$125�8 million, consisting of eight commercial real estate loans 
totaling $98�5 million, secured by five retail properties and two 
office buildings located in New Jersey and Pennsylvania, two 
construction loans totaling $11�9 million, secured by a retail and 
office building project located in Pennsylvania, an $8�4 million 
land loan secured by 31 acres in New Jersey, a $6�0 million 
unsecured line of credit, $600,000 under seven letters of credit 
and $400,000 under eleven ACH facilities� The loans have an 
average risk rating of “4”� The borrower, headquartered in New 
Jersey, is an experienced real estate owner and developer in 
the states of New Jersey and Pennsylvania� As of December 31, 
2019, all of the loans in this lending relationship were performing 
in accordance with their respective terms and conditions�

As of December 31, 2019, the Bank had $2�1 billion in loans 
outstanding to its 50 largest borrowers and their related entities�

10

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportAsset Quality

General

One of the Bank’s key objectives has been and continues to be 
to maintain a high level of asset quality� In addition to maintaining 
sound  credit  standards  for  new  loan  originations,  the  Bank 
employs proactive collection and workout processes in dealing 
with delinquent or problem loans� The Bank actively markets 
properties that it acquires through foreclosure or otherwise in 
the loan collection process�

Collection Procedures

In the case of residential mortgage and consumer loans, collection 
activities begin on the sixteenth day of delinquency� Collection 
efforts include automated notices of delinquency, telephone calls, 
letters and other notices to delinquent borrowers� Foreclosure 
proceedings and other appropriate collection activities such as 
repossession of collateral are commenced within at least 90 to 
120 days after a loan is delinquent provided a plan of repayment 
to cure the delinquency or other loss mitigation arrangement 
cannot be reached with the borrower� Periodic inspections of 
real estate and other collateral are conducted throughout the 
collection process� The Bank’s collection procedures for Federal 
Housing Association (“FHA”) and Veteran’s Administration (“VA”) 
one- to four-family mortgage loans follow the collection and loss 
mitigation guidelines outlined by those agencies�

Real estate and other assets acquired through foreclosure or in 
connection with a loan workout are held as foreclosed assets� 
The Bank carries other real estate owned and other foreclosed 
assets at the lower of their cost or their fair value less estimated 
selling costs� The Bank attempts to sell the property at foreclosure 
sale or as soon as practical after the foreclosure sale through a 
proactive marketing effort�

The  collection  procedures  for  commercial  real  estate  and 
commercial loans include sending periodic late notices and letters 
to a borrower once a loan is past due� The Bank attempts to make 
direct contact with a borrower once a loan is 16 days past due, 
usually by telephone� The Chief Lending Officer and Chief Credit 
Officer review all commercial real estate and commercial loan 
delinquencies on a weekly basis� Generally, delinquent commercial 
real estate and commercial loans are transferred to the Asset 
Recovery Department for further action if the delinquency is not 
cured within a reasonable period of time, typically 90 days� The 
Chief Lending Officer and Chief Credit Officer have the authority 
to transfer performing commercial real estate or commercial loans 
to the Asset Recovery Department if, in their opinion, a credit 
problem exists or is likely to occur�

Loans deemed uncollectible are proposed for charge-off on a 
monthly basis� Any charge-off recommendation of $500,000 or 
greater is submitted to executive management�

PART I   

 Item 1 Business

Delinquent Loans and Non-performing 
Loans and Assets

Bank policy requires that the Chief Credit Officer to continuously 
monitor the status of the loan portfolios and report to the Board 
of Directors on at least a quarterly basis� These reports include 
information on impaired loans, delinquent loans, criticized and 
classified assets, and foreclosed assets� An impaired loan is 
defined as a non-homogeneous loan greater than $1�0 million for 
which it is probable, based on current information, that the Bank 
will not collect all amounts due under the contractual terms of the 
loan agreement� Impaired loans also include all loans modified 
as troubled debt restructurings (“TDRs”)� A loan is deemed to 
be a TDR when a modification resulting in a concession is made 
by the Bank in an effort to mitigate potential loss arising from 
a borrower’s financial difficulty� Smaller balance homogeneous 
loans including residential mortgages and other consumer loans 
are evaluated collectively for impairment and are excluded from 
the definition of impaired loans, except for TDRs� Impaired loans 
are individually identified and reviewed to determine that each 
loan’s carrying value is not in excess of the fair value of the related 
collateral or the present value of the expected future cash flows� 
As of December 31, 2019, there were 158 impaired loans totaling 
$70�6 million, of which 147 loans totaling $48�3 million were TDRs� 
Included in this total were 133 TDRs related to 128 borrowers 
totaling $42�7 million that were performing in accordance with 
their restructured terms and which continued to accrue interest 
at December 31, 2019�

Interest income stops accruing on loans when interest or principal 
payments  are  90  days  in  arrears  or  earlier  when  the  timely 
collectability of such interest or principal is doubtful� When the 
accrual of interest on a loan is stopped, the loan is designated as 
a non-accrual loan and the outstanding unpaid interest previously 
credited is reversed� A non-accrual loan is returned to accrual 
status when factors indicating doubtful collection no longer exist, 
the loan has been brought current and the borrower demonstrates 
some period (generally six months) of timely contractual payments�

Federal and state regulations as well as the Bank’s policy require 
the Bank to utilize an internal risk rating system as a means 
of reporting problem and potential problem assets� Under this 
system,  the  Bank  classifies  problem  and  potential  problem 
assets as “substandard,” “doubtful” or “loss” assets� An asset is 
considered “substandard” if it is inadequately protected by the 
current net worth and paying capacity of the obligor or of the 
collateral pledged, if any� “Substandard” assets include those 
characterized  by  the  “distinct  possibility”  that  the  Bank  will 
sustain “some loss” if the deficiencies are not corrected� Assets 
classified as “doubtful” have all of the weaknesses inherent in 
those classified “substandard” with the added characteristic that 
the weaknesses present make “collection or liquidation in full,” on 
the basis of currently existing facts, conditions, and values, “highly 
questionable and improbable�” Assets classified as “loss” are 
those considered “uncollectible” and of such little value that their 

11

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

continuance as assets without the establishment of a specific loss 
reserve is not warranted� Assets which do not currently expose 
the Bank to sufficient risk to warrant classification in one of the 
aforementioned categories, but possess potential weaknesses, 
are designated “special mention�”

Management estimates the amount of loan losses for groups of 
loans by applying quantitative loss factors to loan segments at 
the risk rating level, and applying qualitative adjustments to each 
loan segment at the portfolio level� Quantitative loss factors give 
consideration to historical loss experience by loan type based 
upon an appropriate look back period and adjusted for a loss 
emergence period� Qualitative adjustments give consideration 
to other qualitative or environmental factors such as trends and 
levels of delinquencies, impaired loans, charge-offs, recoveries 
and loan volumes, as well as national and local economic trends 
and conditions� Qualitative adjustments reflect risks in the loan 
portfolio not captured by the quantitative loss factors and, as 
such, are evaluated from a risk level perspective relative to the risk 
levels present over the look back period� The reserves resulting 
from the application of both of these sets of loss factors are 
combined to arrive at the allowance for loan losses� When the 
Bank classifies one or more assets, or portions thereof, as “loss,” 
the Bank is required either to establish a specific allowance for 
losses equal to 100% of the amount of the asset so classified or 
to charge-off such amount�

Management’s determination as to the classification of assets and 
the amount of the valuation allowances is subject to review by the 
FDIC and the New Jersey Department of Banking and Insurance, 

each of which can require the establishment of additional general 
or specific loss allowances� The FDIC, in conjunction with the 
other federal banking agencies, issued an interagency policy 
statement on the allowance for loan and lease losses� The policy 
statement provides guidance for financial institutions on both the 
responsibilities of the board of directors and management for the 
maintenance of adequate allowances, and guidance for banking 
agency examiners to use in determining the adequacy of general 
valuation allowances� Generally, the policy statement reaffirms 
that institutions should have effective loan review systems and 
controls to identify, monitor and address asset quality problems; 
that loans deemed uncollectible are promptly charged off; and 
that the institution’s process for determining an adequate level for 
its valuation allowance is based on a comprehensive, adequately 
documented, and consistently applied analysis of the institution’s 
loan and lease portfolio� While management believes that on the 
basis of information currently available to it, the allowance for 
loans losses is adequate as of December 31, 2019, actual losses 
are dependent upon future events and, as such, further additions 
to the level of allowances for loan losses may become necessary�

Loans are classified in accordance with the risk rating system 
described previously� At December 31, 2019, $88�5 million of 
loans  were  classified  as  “substandard,”  which  consisted  of 
$57�0 million in commercial loans, $13�5 million in commercial 
and multi-family mortgage loans, $10�2 million in residential loans 
and $1�7 million in consumer loans� At that same date, there were 
$836,000 loans classified as “doubtful�” Also, there were no loans 
classified as “loss” at December 31, 2019� As of December 31, 
2019, $128�7 million of loans were designated “special mention�”

The following table sets forth delinquencies in the loan portfolio as of the dates indicated�

At December 31, 2019

At December 31, 2018

At December 31, 2017

60-89 Days

90 Days or More

60-89 Days

90 Days or More

60-89 Days

90 Days or More

Number
of
Loans

Principal
Balance
of Loans

Number
of
Loans

Principal
Balance
of Loans

Number
of
Loans

Principal
Balance
of Loans

Number
of
Loans

Principal
Balance
of Loans

Number
of
Loans

Principal
Balance
of Loans

Number
of
Loans

Principal
Balance
of Loans

15  $

2,579 

36  $

8,543 

24  $

5,557 

31  $

5,853 

27  $

4,325 

49  $

8,105 

— 

— 

— 

15 

2 

12 

— 

— 

— 

2,579 

95 

337 

6 

5,270 

— 

— 

42 

24 

18 

— 

— 

13,813 

12,137 

1,148 

— 

— 

— 

24 

2 

15 

— 

— 

— 

5,557 

13,565 

610 

12 

3,180 

— 

— 

43 

19 

21 

— 

— 

9,033 

4,309 

1,266 

— 

— 

— 

27 

2 

12 

— 

— 

— 

4,325 

406 

487 

8 

5,887 

— 

— 

57 

24 

41 

— 

— 

13,992 

6,901 

2,491 

(dollars in 
thousands)

Residential 
mortgage loans

Commercial 
mortgage loans

Multi-family 
mortgage loans

Construction 
loans

Total mortgage 
loans

Commercial loans

Consumer loans

TOTAL LOANS

29  $ 3,011 

84  $ 27,098 

41  $ 19,732 

83  $ 14,608 

41  $ 5,218 

122  $ 23,384 

12

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

Non-Accrual Loans and Non-Performing Assets

The following table sets forth information regarding non-accrual loans and other non-performing assets� At December 31, 2019, there 
were 14 TDRs totaling $5�6 million that were classified as non-accrual, compared to 19 non-accrual TDRs which totaled $11�2 million 
at December 31, 2018� Loans are generally placed on non-accrual status when they become 90 days or more past due or if they have 
been identified as presenting uncertainty with respect to the collectability of interest or principal�

(dollars in thousands)

Non-accruing loans:

Residential mortgage loans

Commercial mortgage loans

Multi-family mortgage loans

Construction loans

Commercial loans

Consumer loans

Total non-accruing loans

Accruing loans - 90 days or more delinquent

Total non-performing loans

Foreclosed assets

At December 31,

2019

2018

2017

2016

2015

$

8,543 

$

5,853 

$

8,105 

$ 12,021 

$ 12,031 

5,270 

3,180 

7,090 

— 

— 

25,160 

1,221 

40,194 

— 

40,194 

2,715 

— 

— 

15,391 

1,266 

25,690 

— 

25,690 

1,565 

— 

— 

17,243 

2,491 

34,929 

— 

34,929 

6,864 

7,493 

553 

2,517 

16,787 

3,030 

42,401 

— 

42,401 

7,991 

1,263 

742 

2,351 

23,875 

4,109 

44,371 

165 

44,536 

10,546 

TOTAL NON-PERFORMING ASSETS

$ 42,909 

$ 27,255 

$ 41,793 

$ 50,392 

$ 55,082 

TOTAL NON-PERFORMING ASSETS AS 
A PERCENTAGE OF TOTAL ASSETS

TOTAL NON-PERFORMING LOANS TO TOTAL LOANS

Non-performing  commercial  mortgage  loans  increased 
$2�1  million  to  $5�3  million  at  December  31,  2019,  from 
$3�2 million at December 31, 2018� Non-performing commercial 
mortgage loans consisted of six loans at December 31, 2019� The 
largest non-performing commercial mortgage loan was a $3�8 
million loan secured by a first mortgage on a property located 
in Hackettstown, New Jersey� The loan is presently in default� 
There is no contractual commitment to advance additional funds 
to this borrower�

Non-performing  commercial  loans  increased  $9�8  million, 
to $25�2 million at December 31, 2019, from $15�4 million at 
December  31,  2018�  Non-performing  commercial  loans  at 
December 31, 2019 consisted of 33 loans� The largest non-
performing commercial loan relationship was a Shared National 
Credit (“SNC”) relationship, which consisted of three loans to a 
restaurant group with total outstanding balances of $11�6 million 
at December 31, 2019� All of these loans are unsecured/non-real 
estate secured� These loans are currently paying in accordance 
with their restructured terms�

There were no non-performing construction loans at December 31, 
2019 or 2018�

At  December  31,  2019,  the  Company  held  $2�7  million  of 
foreclosed assets, compared with $1�6 million at December 31, 
2018� Foreclosed assets at December 31, 2019 are carried at fair 
value based on recent appraisals and valuation estimates, less 

0.44 %

0.55 %

0.28 %

0.35 %

0.42 %

0.48 %

0.53 %

0.61 %

0.62 %

0.68 %

estimated selling costs� During the year ended December 31, 
2019, there were eleven additions to foreclosed assets with an 
aggregate carrying value of $2�3 million and six properties sold 
with an aggregate carrying value of $1�0 million� Foreclosed assets 
at December 31, 2019, consisted of $2�7 million of residential 
real estate�

Non-performing assets totaled $42�9 million, or 0�44% of total 
assets at December 31, 2019, compared to $27�3 million, or 
0�28% of total assets at December 31, 2018� If the non-accrual 
loans had performed in accordance with their original terms, 
interest income would have increased by $1�7 million during 
the year ended December 31, 2019� The amount of cash basis 
interest income that was recognized on impaired loans during the 
year ended December 31, 2019 was not material�

Allowance for Loan Losses

The allowance for loan losses is a valuation account that reflects 
an evaluation of the probable losses in the loan portfolio� The 
allowance for loan losses is maintained through provisions for 
loan losses that are charged to income� Charge-offs against 
the allowance for loan losses are taken on loans where it is 
determined the collection of loan principal is unlikely� Recoveries 
made on loans that have been charged-off are credited to the 
allowance for loan losses�

13

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Management’s evaluation of the adequacy of the allowance for 
loan losses includes a review of all loans on which the collectability 
of  principal  may  not  be  reasonably  assured�  For  residential 
mortgage and consumer loans, this is determined primarily by 
delinquency  status�  For  commercial  mortgage,  multi-family, 
construction  and  commercial  loans,  an  extensive  review  of 
financial performance, payment history and collateral values is 
conducted on a quarterly basis�

As part of its evaluation of the adequacy of the allowance for 
loan losses, each quarter management prepares an analysis that 
categorizes the entire loan portfolio by certain risk characteristics 
such as loan type (residential mortgage, commercial mortgage, 
construction, commercial, etc�) and loan risk rating�

When assigning a risk rating to a loan, management utilizes a nine 
point internal risk rating system� Loans deemed to be “acceptable 
quality” are rated 1 through 4, with a rating of 1 established for 
loans with minimal risk� Loans deemed to be of “questionable 
quality” are rated 5 (watch) or 6 (special mention)� Loans with 
adverse classifications (substandard, doubtful or loss) are rated 
7,  8  or  9,  respectively�  Commercial  mortgage,  multi-family, 
construction and commercial loans are rated individually and each 
lending officer is responsible for risk rating loans in their portfolio� 
These risk ratings are then reviewed by the department manager 
and/or the Chief Lending Officer and the Credit Department� 
The risk ratings are also confirmed through periodic loan review 
examinations, which are currently performed by an independent 
third party, and periodically by the Credit Committee in the credit 
renewal or approval process� In addition, the Bank requires an 
annual review be performed for commercial and commercial real 
estate loans above certain dollar thresholds, depending on loan 
type, to help determine the appropriate risk rating�

Each quarter, the lending groups prepare individual Credit Risk 
Management Reports for the Credit Administration Department� 
These  reports  review  all  commercial  loans  and  commercial 
mortgage loans that have been determined to involve above-
average risk (risk rating of 5 or worse)� The Credit Risk Management 
Reports contain the reason for the risk rating assigned to each 
loan, status of the loan and any current developments� These 
reports are submitted to a committee chaired by the Chief Credit 
Officer� Each loan officer reviews the loan and the corresponding 
Credit Risk Management Report with the committee and the risk 
rating is evaluated for appropriateness�

Management estimates the amount of loan losses for groups of 
loans by applying quantitative loss factors to loan segments at 
the risk rating level, and applying qualitative adjustments to each 
loan segment at the portfolio level� Quantitative loss factors give 
consideration to historical loss experience by loan type based 
upon an appropriate look-back period and adjusted for a loss 
emergence period; these factors are evaluated at least annually� 
The most recent periodic review and recalculation of quantitative 
loss factors was completed in the third quarter of 2019 using 
historical loss data through June 30, 2019 and was applied 

effective  September  30,  2019�  Qualitative  adjustments  give 
consideration to other qualitative or environmental factors such as:

a.  levels of and trends in delinquencies and impaired loans;

b.  levels of and trends in charge-offs and recoveries;

c.  trends in volume and terms of loans;

d.  effects of any changes in lending policies, procedures and 

practices;

e.  changes in the quality or results of the Bank’s loan review 

system;

f.  experience, ability, and depth of lending management and 

other relevant staff;

g.  national and local economic trends and conditions;

h.  industry conditions;

i.  effects of changes in credit concentration; and

j.  changes in collateral values�

Qualitative adjustments reflect risks in the loan portfolio not 
captured  by  the  quantitative  loss  factors  and,  as  such,  are 
evaluated from a risk level perspective relative to the risk levels 
present over the look-back period� Qualitative adjustments are 
recalibrated at least annually and evaluated at least quarterly� 
The range of adjustments to historical loss rates applicable to 
qualitative factors were updated in the third quarter of 2019 in 
conjunction with the review and recalculation of quantitative loss 
factors� The reserves resulting from the application of both of 
these sets of loss factors are combined to arrive at the general 
allowance for loan losses�

The reserve factors applied to each loan risk rating are inherently 
subjective in nature� Reserve factors are assigned to each of the 
risk rating categories� This methodology permits adjustments to 
the allowance for loan losses in the event that, in management’s 
judgment, significant conditions impacting the credit quality and 
collectability of the loan portfolio as of the evaluation date are not 
otherwise adequately reflected in the analysis�

In addition, the Company separately calculates an allowance for 
loan losses on impaired loans� The Company defines an impaired 
loan as a non-homogeneous loan greater than $1�0 million for 
which it is probable, based on current information, that the Bank 
will not collect all amounts due under the contractual terms of 
the loan agreement� The Company may recognize impairment of 
a loan based upon: (1) the present value of expected cash flows 
discounted at the effective interest rate; or (2) if a loan is collateral 
dependent, the fair value of collateral; or (3) the market price of 
the loan� The Company uses third-party appraisals to determine 
the fair value of the underlying collateral in its analysis of collateral 
dependent impaired loans� A third-party appraisal is generally 
ordered as soon as a loan is designated as a collateral dependent 
impaired loan and updated annually, or more frequently if required� 
A specific allocation of the allowance for loan losses is established 
for each impaired loan with a carrying balance greater than the 
collateral’s fair value, less estimated costs to sell� 

14

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

The provision for loan losses is established after considering the 
allowance for loan loss analysis, the amount of the allowance 
for loan losses in relation to the total loan balance, loan portfolio 
growth,  loan  portfolio  composition,  loan  delinquency  and 
non-performing loan trends and peer group analysis� 

Management believes the primary risks inherent in the portfolio 
are a decline in the economy, generally, a decline in real estate 
market values, rising unemployment or a protracted period of 
unemployment at elevated levels, increasing vacancy rates in 
commercial investment properties and possible increases in 
interest rates in the absence of economic improvement� Any one 
or a combination of these events may adversely affect borrowers’ 
ability to repay the loans, resulting in increased delinquencies, loan 
losses and future levels of provisions� Accordingly, the Company 

has  provided  for  loan  losses  at  the  current  level  to  address 
the current risk in its loan portfolio� Management considers it 
important to maintain the ratio of the allowance for loan losses 
to total loans at an acceptable level given current economic 
conditions, interest rates and the composition of the portfolio� 
Management will continue to review the entire loan portfolio to 
determine the extent, if any, to which further additional loan loss 
provisions may be deemed necessary� The allowance for loan 
losses is maintained at a level that represents management’s 
best estimate of probable losses related to specifically identified 
loans as well as probable losses inherent in the remaining loan 
portfolio� There can be no assurance that the allowance for loan 
losses will be adequate to cover all losses that may in fact be 
realized in the future or that additional provisions for loan losses 
will not be required�

Analysis of the Allowance for Loan Losses

The following table sets forth the analysis of the allowance for loan losses for the periods indicated�

(dollars in thousands)

Balance at beginning of period

Charge offs:

Residential mortgage loans

Commercial mortgage loans

Multi-family mortgage loans

Construction loans

Commercial loans

Consumer loans

Total

Recoveries:

Residential mortgage loans

Commercial mortgage loans

Multi-family mortgage loans

Construction loans

Commercial loans

Consumer loans

Total

Net charge-offs

Provision for loan losses

Years Ended December 31,

2019

2018

2017

2016

2015

$ 55,562 

$ 60,195 

$ 61,883 

$ 61,424 

$ 61,734 

44 

222 

— 

— 

277 

— 

— 

— 

14,023 

28,986 

743 

755 

15,032 

30,018 

46 

376 

— 

— 

665 

808 

58 

431 

— 

— 

428 

768 

1,895 

13,137 

13,100 

1,685 

28,333 

23,700 

421 

72 

2 

6 

7,187 

1,253 

8,941 

1 

59 

— 

6 

800 

787 

1,653 

7,288 

5,600 

1,033 

35 

— 

— 

4,862 

1,020 

6,950 

57 

504 

67 

— 

570 

811 

2,009 

4,941 

5,400 

1,296 

1,086 

105 

— 

2,863 

3,478 

8,828 

102 

86 

2 

57 

2,413 

1,508 

4,168 

4,660 

4,350 

BALANCE AT END OF PERIOD

$ 55,525  $ 55,562  $ 60,195  $ 61,883  $ 61,424 

RATIO OF NET CHARGE-OFFS TO AVERAGE LOANS 
OUTSTANDING DURING THE PERIOD

ALLOWANCE FOR LOAN LOSSES TO TOTAL LOANS

ALLOWANCE FOR LOAN LOSSES TO  
NON-PERFORMING LOANS

0.18 %

0.76 %

0.39 %

0.77 %

0.10 %

0.82 %

0.07 %

0.88 %

0.07 %

0.94 %

138.14 % 216.28 % 172.34 % 145.95 % 137.92 %

15

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Allocation of Allowance for Loan Losses

The following table sets forth the allocation of the allowance 
for loan losses by loan category for the periods indicated� This 
allocation is based on management’s assessment, as of a given 
point in time, of the risk characteristics of each of the component 
parts of the total loan portfolio and is subject to changes as and 

when the risk factors of each such component part change� The 
allocation is neither indicative of the specific amounts or the loan 
categories in which future charge-offs may be taken, nor is it an 
indicator of future loss trends� The allocation of the allowance to 
each category does not restrict the use of the allowance to absorb 
losses in any category�

At December 31,

2019

2018

2017

2016

2015

Amount of
Allowance
for Loan
Losses

Percent of
Loans in
Each
Category to
Total Loans

Amount of
Allowance
for Loan
Losses

Percent of
Loans in
Each
Category to
Total Loans

Amount of
Allowance
for Loan
Losses

Percent of
Loans in
Each
Category to
Total Loans

Amount of
Allowance
for Loan
Losses

Percent of
Loans in
Each
Category to
Total Loans

Amount of
Allowance
for Loan
Losses

Percent of
Loans in
Each
Category to
Total Loans

$

3,414 

14�69 % $

3,971 

15�16 % $

4,328 

15�59% $

5,540 

17�30 % $

5,110 

19�20 %

12,831 

35�14 

12,639 

31�70 

13,136 

29�62 

12,234 

28�24 

12,798 

26�25 

3,374 

16�70 

4,745 

18�46 

4,919 

19�15 

7,481 

20�02 

7,841 

18�88 

5,892 

5�86 

6,323 

5�36 

5,669 

5�35 

4,371 

3�77 

6,345 

5�06 

28,263 

22�28 

25,693 

23�37 

29,814 

23�81 

29,143 

23�28 

25,829 

21�94 

(dollars in 
thousands)

Residential 
mortgage loans

Commercial 
mortgage loans

Multi-family 
mortgage loans

Construction 
loans

Commercial 
loans

Consumer loans

1,751 

Unallocated

5�33 

— 

2,191 

— 

5�95 

— 

2,329 

— 

6�48 

— 

3,114 

— 

7�39 

— 

3,501 

— 

8�67 

— 

TOTAL

$ 55,525 

100.00 % $ 55,562 

100.00 % $ 60,195 

100.00 % $ 61,883 

100.00 % $ 61,424 

100.00 %

Investment Activities

General

The Board of Directors annually approves the Investment Policy 
for the Bank and the Company� The Chief Financial Officer and 
the Treasurer are authorized by the Board to implement the 
Investment Policy and establish investment strategies� Each of 
the Chief Executive Officer, Chief Financial Officer, Treasurer and 
Assistant Treasurer is authorized to make investment decisions 
consistent with the Investment Policy� Investment transactions 
for the Bank are reported to the Board of Directors of the Bank 
on a monthly basis�

The Investment Policy is designed to generate a favorable rate 
of return, consistent with established guidelines for liquidity, 
safety,  duration  and  diversification,  and  to  complement  the 
lending activities of the Bank� Investment decisions are made 
in accordance with the policy and are based on credit quality, 
interest rate risk, balance sheet composition, market expectations, 
liquidity, income and collateral needs�

The Investment Policy does not currently permit the purchase of 
any securities that are below investment grade�

The  investment  strategy  is  to  maximize  the  return  on  the 
investment portfolio consistent with the Investment Policy� The 
investment strategy considers the Bank’s and the Company’s 
interest  rate  risk  position  as  well  as  liquidity,  loan  demand 
and other  factors� Acceptable investment  securities include 
U�S� Treasury and Agency obligations, collateralized mortgage 
obligations  (“CMOs”),  corporate  debt  obligations,  municipal 
bonds, mortgage-backed securities, commercial paper, mutual 
funds,  bankers’  acceptances  and  Federal  funds�  Securities 
purchased  for  the  investment  portfolio  require  a  minimum 
credit rating of “A” by Moody’s or Standard & Poor’s at the time 
of purchase�

Securities in the investment portfolio are classified as held to 
maturity debt securities, available for sale debt securities, equity 
securities, or held for trading� Securities that are classified as 
held to maturity debt securities are securities that the Bank or the 
Company has the intent and ability to hold until their contractual 
maturity date and are reported at cost� Securities that are classified 
as available for sale debt securities are reported at fair value� 
Available for sale securities debt securities include U�S� Treasury 

16

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

and Agency obligations, U�S� Agency and privately-issued CMOs, 
corporate debt obligations� Sales of securities may occur from 
time to time in response to changes in market rates and liquidity 
needs and to facilitate balance sheet reallocation to effectively 
manage interest rate risk� Equity securities are traded in active 
markets with readily accessible quoted market prices, carried 
at fair value� At the present time, there are no securities that are 
classified as held for trading�

Management conducts a periodic review and evaluation of the 
securities portfolio to determine if any securities with a market 
value below book value were other-than-temporarily impaired� 
If  such  an  impairment  was  deemed  other-than-temporary, 
management would measure the total credit-related component 
of the unrealized loss, and the Company would recognize that 
portion of the loss as a charge to current period earnings� The 
remaining portion of the unrealized loss would be recognized as an 
adjustment to accumulated other comprehensive income (loss)� 
The fair value of the securities portfolio is significantly affected by 
changes in interest rates� In general, as interest rates rise, the fair 
value of fixed-rate securities decreases and as interest rates fall, 
the fair value of fixed-rate securities increases� 

CMOs are a type of debt security issued by a special-purpose 
entity that aggregates pools of mortgages and mortgage-related 
securities and creates different classes of CMO securities with 
varying maturities and amortization schedules as well as a residual 
interest with each class possessing different risk characteristics� In 
contrast to pass-through mortgage-backed securities from which 

cash flow is received (and prepayment risk is shared) pro rata by all 
securities holders, the cash flow from the mortgages or mortgage-
related securities underlying CMOs is paid in accordance with 
predetermined priority to investors holding various tranches of 
such securities or obligations� A particular tranche of CMOs 
may therefore carry prepayment risk that differs from that of 
both the underlying collateral and other tranches� Accordingly, 
CMOs attempt to moderate risks associated with conventional 
mortgage-related  securities  resulting  from  unexpected 
prepayment activity� In declining interest rate environments, the 
Bank attempts to purchase CMOs with principal lock-out periods, 
reducing prepayment risk in the investment portfolio� During rising 
interest rate periods, the Bank’s strategy is to purchase CMOs 
that are receiving principal payments that can be reinvested at 
higher current yields� Investments in CMOs involve a risk that 
actual prepayments will differ from those estimated in pricing 
the security, which may result in adjustments to the net yield on 
such securities� Additionally, the fair value of such securities may 
be adversely affected by changes in the market interest rates� 
Management believes these securities may represent attractive 
alternatives relative to other investments due to the wide variety 
of maturity, repayment and interest rate options available�

At December 31, 2019, the Bank held $17,000 in privately-issued 
CMOs in the investment portfolio� The Bank and the Company 
do not invest in collateralized debt obligations, mortgage-related 
securities secured by sub-prime loans, or any preferred equity 
securities�

17

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I

Item 1.  Business

PART I   

Item 1 Business

Amortized Cost and Fair Value of Securities

The following table sets forth certain information regarding the amortized cost and fair values of the Company’s securities as of the 
dates indicated.

2019

At December 31,

2018

2017

(dollars in thousands)

Amortized Cost

Fair Value

Amortized Cost

Fair Value

Amortized Cost

Fair Value

Held to Maturity Debt Securities:

Mortgage-backed securities

$

118 $

122

$

187 $

190

$

382  $

FHLB obligations

FHLMC obligations

FNMA obligations

FFCB obligations

1,800

1,900

900

1,999

1,806

1,897

898

2,000

1,396

2,195

899

499

1,374

2,162

869

491

410 

1,600 

1,799 

499 

396 

403 

1,564 

1,763 

491 

State and municipal obligations

437,074

451,353

463,801

464,363

462,942 

470,484 

Corporate obligations

9,838

9,890

10,448

10,291

10,020 

9,938 

TOTAL HELD-TO-MATURITY 
DEBT SECURITIES

Available for Sale Debt Securities:

$ 453,629 $ 467,966

$

479,425 $ 479,740

$

477,652  $ 485,039 

U.S Treasury obligations

$

— $

—

$

— $

—

$

—  $

— 

Mortgage-backed securities

936,196

947,430

1,048,415

1,034,969

993,548 

988,367 

FHLMC obligations

FHLB obligations

State and municipal obligations

Corporate obligations

TOTAL AVAILABLE FOR SALE 
DEBT SECURITIES

—

—

3,907

25,032

—

—

4,079

25,410

—

—

2,828

25,039

—

—

2,912

25,198

— 

19,014 

3,259 

26,047 

— 

19,005 

3,388 

26,394 

$ 965,135 $ 976,919

$ 1,076,282 $ 1,063,079

$ 1,041,868  $ 1,037,154 

EQUITY SECURITIES

$

825 $

825

$

635 $

635

$

417  $

658 

Average expected life of securities(1)

3.41 years

4.72 years

4.34 years

(1)  Average expected life is based on prepayment assumptions utilizing prevailing interest rates as of the reporting dates and excludes equity securities.

The aggregate carrying values and fair values of securities by issuer, where the aggregate book value of such securities exceeds 
ten percent of stockholders’ equity are as follows (in thousands):

At December 31, 2019:

FNMA

FHLMC

Amortized Cost

Fair Value

$ 415,859 

438,869 

$ 420,592 

444,161 

18

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

The following table sets forth certain information regarding the carrying value, weighted average yields and contractual maturities of 
the Company’s debt securities portfolio as of December 31, 2019. No tax equivalent adjustments were made to the weighted average 
yields. Amounts are shown at amortized cost for held to maturity debt securities and at fair value for available for sale debt securities.

At December 31, 2019

One Year 
or Less

More Than One
Year to Five Years

More Than Five
Years to Ten Years

After Ten Years

Total

Carrying
Value

Weighted
Average
Yield(1)

Carrying
Value

Weighted
Average
Yield(1)

Carrying
Value

Weighted
Average
Yield(1)

Carrying
Value

Weighted
Average
Yield(1)

Carrying
Value

Weighted
Average
Yield(1)

(dollars in thousands)

Held to Maturity 
Debt Securities:

Mortgage-backed 
securities

$

—  — % $

118  5.31 % $

Agency obligations

6,599  1.89 

— 

— 

2,802  1.80 

7,036  2.28 

Corporate 
obligations

State and municipal 
obligations

— 

— 

— 

— % $

— 

— 

— 

— 

— 

— % $

118 

5.31 %

— 

— 

6,599 

1.89 

9,838 

2.14 

6,787  2.84 

92,080  2.63 

249,399 

2.59 

88,808 

2.85 

437,074 

2.66 

TOTAL HELD TO 
MATURITY DEBT 
SECURITIES

Available for Sale 
Debt Securities:

$16,188  2.27 % $ 99,234  2.61 % $ 249,399  2.59 % $ 88,808 

2.85 % $ 453,629  2.63 %

State and municipal 
obligations

$

Mortgage-backed 
securities

—  — % $

— 

— % $

4,079 

2.90 % $

— 

— % $

4,079 

2.90 %

7,743  1.81 

26,435  2.31 

194,451 

2.48 

718,801 

2.75 

947,430 

2.67 

Agency obligations

—  — 

— 

— 

— 

— 

Corporate 
obligations

—  — 

3,074  3.00 

22,336 

4.98 

— 

— 

— 

— 

— 

— 

25,410 

4.74 

TOTAL AVAILABLE 
FOR SALE DEBT 
SECURITIES(2)

$ 7,743  1.81 % $ 29,509  2.38 % $ 220,866  2.74 % $ 718,801  2.75 % $ 976,919  2.73 %

(1)  Yields are not tax equivalent.
(2)  Totals exclude $825,000 equity securities at fair value.

Sources of Funds

General

Primary sources of funds consist of principal and interest cash flows 
received from loans and mortgage-backed securities, contractual 
maturities on investments, deposits, FHLBNY advances and 
proceeds from sales of loans and investments. These sources 
of funds are used for lending, investing and general corporate 
purposes, including acquisitions and common stock repurchases.

Deposits

The Bank offers a variety of deposits for retail and business 
accounts. Deposit products include savings accounts, checking 
accounts, interest-bearing checking accounts, money market 
deposit accounts and certificate of deposit accounts at varying 

interest  rates  and  terms.  The  Bank  also  offers  investment, 
insurance and IRA products. Business customers are offered 
several checking account and savings plans, cash management 
services, remote deposit capture services, payroll origination 
services, escrow account management and business credit cards. 
The Bank focuses on relationship banking for retail and business 
customers to enhance the customer experience. Deposit activity 
is influenced by state and local economic conditions, changes in 
interest rates, internal pricing decisions and competition. Deposits 
are primarily obtained from the areas surrounding the Bank’s 
branch locations. To attract and retain deposits, the Bank offers 
competitive rates, quality customer service and a wide variety of 
products and services that meet customers’ needs, including 
online and mobile banking. 

19

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Deposit pricing strategy is monitored monthly by the management 
Asset/Liability Committee and Pricing Committee. Deposit pricing 
is set weekly by the Bank’s Treasury Department. When setting 
deposit pricing, the Bank considers competitive market rates, 
FHLBNY advance rates and rates on other sources of funds. Core 
deposits, defined as savings accounts, interest and non-interest 

bearing checking accounts and money market deposit accounts, 
represented 89.7% of total deposits at December 31, 2019 
and  89.0%  of  total  deposits  at  December  31,  2018.  As  of 
December 31, 2019 and 2018, time deposits maturing in less 
than one year amounted to $606.9 million and $584.5 million, 
respectively.

The following table indicates the amount of certificates of deposit by time remaining until maturity at December 31, 2019.

(in thousands)

3 Months
or Less

Over 3 to
6 Months

Over 6 to
12 Months

Over 12
Months

Total

Certificates of deposit of $100,000 or more

$

173,815 

$ 126,936 

$

91,007 

$

46,793 

$

438,551 

Certificates of deposit less than $100,000

67,060 

76,894 

71,158 

80,364 

295,476 

TOTAL CERTIFICATES OF DEPOSIT

$ 240,875 

$ 203,830 

$ 162,165 

$ 127,157 

$ 734,027 

Maturity

Certificates of Deposit Maturities

The following table sets forth certain information regarding certificates of deposit.

Period to Maturity from December 31, 2019

At December 31,

Less Than
One Year

One to
Two
Years

Two to
Three
Years

Three to
Four Years

Four to
Five Years

Five Years
or More

2019

2018

2017

(in thousands)

Rate:

0.00 to 0.99%

$

78,695  $

1  $

3  $

—  $

— 

$ —  $

78,699  $ 190,118  $ 283,569 

1.00 to 2.00%

2.01 to 3.00%

3.01 to 4.00%

Over 4.01%

325,042 

51,472 

21,402 

9,406 

7,213 

202,887 

4,398 

4,707 

11,405 

16,219 

246 

— 

4 

— 

— 

— 

— 

— 

— 

— 

806 

121 

— 

— 

415,341 

297,284 

342,692 

239,737 

263,090 

8,544 

250 

— 

— 

— 

4 

— 

TOTAL

$ 606,870  $ 55,875  $ 26,112  $ 20,811  $ 23,432 

$ 927  $ 734,027  $ 750,492 $ 634,809 

Borrowed Funds

At December 31, 2019, the Bank had $1.13 billion of borrowed 
funds. Borrowed funds consist primarily of FHLBNY advances and 
repurchase agreements. Repurchase agreements are contracts 
for the sale of securities owned or borrowed by the Bank, with 
an agreement to repurchase those securities at an agreed-upon 
price and date. The Bank uses wholesale repurchase agreements, 
as well as retail repurchase agreements as an investment vehicle 
for its commercial sweep checking product. Bank policies limit 

the use of repurchase agreements to collateral consisting of 
U.S. Treasury obligations, U.S. government agency obligations 
or mortgage-related securities.

As  a  member  of  the  FHLBNY,  the  Bank  is  eligible  to  obtain 
advances upon the security of the FHLBNY common stock owned 
and certain residential mortgage loans, provided certain standards 
related to credit-worthiness have been met. FHLBNY advances 
are available pursuant to several credit programs, each of which 
has its own interest rate and range of maturities.

20

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

The following table sets forth the maximum month-end balance and average balance of FHLBNY advances and securities sold under 
agreements to repurchase for the periods indicated.

(dollars in thousands)

Maximum Balance:

FHLBNY advances

FHLBNY line of credit

Securities sold under agreements to repurchase

Average Balance:

FHLBNY advances

FHLBNY line of credit

Securities sold under agreements to repurchase

Weighted Average Interest Rate:

FHLBNY advances

FHLBNY line of credit

Securities sold under agreements to repurchase

Years Ended December 31,

2019

2018

2017

$ 1,190,006 

$ 1,256,525 

$ 1,288,448 

451,000 

96,914 

939,916 

325,481 

71,234 

2.11 %

2.40 

0.49 

487,000 

153,715 

472,000 

210,702 

1,136,988 

1,237,979 

259,197 

139,729 

179,003 

164,982 

1.90 %

2.09 

1.04 

1.78 %

1.17 

1.26 

The following table sets forth certain information as to borrowings at the dates indicated.

(dollars in thousands)

FHLBNY advances

FHLBNY line of credit

Securities sold under repurchase agreements

Total borrowed funds

Weighted average interest rate of FHLBNY advances

Weighted average interest rate of FHLBNY line of credit

Weighted average interest rate of securities sold under agreements 
to repurchase

Wealth Management Services 

As part of the Company’s strategy to increase fee related income, 
the Bank’s wholly owned subsidiary, Beacon Trust Company and 
its registered investment advisor subsidiary, Beacon Investment 
Advisory Services, Inc., (“Beacon”) are engaged in providing 
wealth management services. Those services include investment 
management, trust and estate administration, financial planning, 
tax compliance and planning, and private banking. These services 
may be introduced to existing customers through the Bank’s 
extensive branch and lending network.

Beacon focuses on delivering personalized solutions based on 
the needs and objectives for each client. The majority of the 
fee income generated by Beacon is based on assets under 
management.

At December 31,

2019

2018

2017

$

766,409 

$ 1,037,960 

$

1,127,335 

298,000 

60,737 

283,000 

121,322 

472,000 

143,179 

$ 1,125,146 

$ 1,442,282 

$

1,742,514 

2.14 %

1.84 %

0.53 %

2.08 %

2.60 %

0.85 %

1.74 %

1.53 %

1.00 %

On April 1, 2019, Beacon Trust Company (“Beacon”) completed 
its acquisition of certain assets of Tirschwell & Loewy, Inc. (“T&L”), 
a New York City-based registered investment adviser. Beacon is 
a wholly owned subsidiary of Provident Bank which, in turn, is 
wholly owned by the Company. This acquisition expanded the 
Company’s wealth management business by $822.4 million of 
assets under management at the time of acquisition.

21

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Subsidiary Activities

PFS Insurance Services, Inc., formerly Provident Investment 
Services, Inc., is a wholly owned subsidiary of the Bank, and a 
New Jersey licensed insurance producer that sells insurance and 
investment products, including annuities to customers through a 
third-party networking arrangement.

Dudley Investment Corporation is a wholly owned subsidiary of 
the Bank which operates as a New Jersey Investment Company. 
Dudley  Investment  Corporation  owns  all  of  the  outstanding 
common stock of Gregory Investment Corporation.

Gregory Investment Corporation is a wholly owned subsidiary of 
Dudley Investment Corporation. Gregory Investment Corporation 
operates as a Delaware Investment Company. Gregory Investment 
Corporation owns all of the outstanding common stock of PSB 
Funding Corporation.

PSB  Funding  Corporation  is  a  majority  owned  subsidiary  of 
Gregory Investment Corporation. It was established as a New 

Personnel

Jersey corporation to engage in the business of a real estate 
investment trust for the purpose of acquiring mortgage loans and 
other real estate related assets from the Bank.

Bergen Avenue Realty, LLC, a New Jersey limited liability company 
is a wholly owned subsidiary of the Bank formed to manage and 
sell real estate acquired through foreclosure. 

Bergen Avenue Realty PA, LLC, a Pennsylvania limited liability 
company is a wholly owned subsidiary of the Bank formed to 
manage and sell real estate acquired through foreclosure in 
Pennsylvania. 

Beacon Trust Company, a New Jersey limited purpose trust 
company, is a wholly owned subsidiary of the Bank.

Beacon Investment Advisory Services, Inc. is a wholly owned 
subsidiary  of  Beacon  Trust  Company,  incorporated  under 
Delaware law and is a registered investment advisor.

As of December 31, 2019, the Company had 968 full-time and 47 part-time employees. None of the Company’s employees are 
represented by a collective bargaining group. The Company believes its working relationship with its employees is good.

Regulation and Supervision

General

As a bank holding company controlling the Bank, the Company is 
subject to the Bank Holding Company Act of 1956 (“BHCA”), as 
amended, and the rules and regulations of the Federal Reserve Board 
under the BHCA. The Company is also subject to the provisions of 
the New Jersey Banking Act of 1948 (the “New Jersey Banking 
Act”) and the accompanying regulations of the Commissioner of the 
New Jersey Department of Banking and Insurance (“Commissioner”) 
applicable to bank holding companies. The Company and the 
Bank are required to file reports with, and otherwise comply with, 
the rules and regulations of the Federal Reserve Board and the 
Commissioner. The Federal Reserve Board and the Commissioner 
conduct periodic examinations to assess the Company’s compliance 
with various regulatory requirements. Additionally, the Company files 
certain reports with, and otherwise complies with, the rules and 
regulations of the SEC under the federal securities laws and the 
listing requirements of the New York Stock Exchange.

The Bank is a New Jersey chartered savings bank, and its deposit 
accounts are insured up to applicable limits by the Federal Deposit 
Insurance Corporation (“FDIC”). The Bank is subject to extensive 
regulation, examination and supervision by the Commissioner as 
the issuer of its charter and by the FDIC as its deposit insurer. 
The Bank files reports with the Commissioner and the FDIC 
concerning its activities and financial condition, and it must obtain 
regulatory approval prior to entering into certain transactions, such 
as mergers with, or acquisitions of, other depository institutions 
and opening or acquiring branch offices. The Commissioner and 

the FDIC conduct periodic examinations to assess the Bank’s 
compliance with various regulatory requirements. This regulation 
and  supervision  establishes  a  comprehensive  framework  of 
activities in which a savings bank can engage and is intended 
primarily for the protection of the deposit insurance fund and 
depositors. This framework also gives the regulatory authorities 
extensive discretion in connection with their supervisory and 
enforcement authority, including the ability to set policies with 
respect to the classification of assets and the establishment of 
adequate loan loss reserves for regulatory purposes.

As of December 31, 2019, the Bank had consolidated assets of 
$9.81 billion. The Company expects that it will exceed $10 billion 
in total consolidated assets in 2020, which will result in increased 
supervision and regulation of the Company. In particular, the 
company will become subject to the direct supervision of the 
Consumer Financial Protection Bureau (“CFPB”). Additionally, 
under existing federal laws and regulations, when the Company 
exceeds $10 billion in assets, the Company will (1) receive less 
debit card fee income; (2) be subject to more stringent compliance 
requirements under the “Volcker Rule,” (i.e., a provision of the 
Dodd-Frank Wall Street Reform and Consumer Protection Act 
of 2010 (“Dodd-Frank Act”) which prohibits banking entities from 
engaging in proprietary trading or investing in or sponsoring hedge 
funds or private equity funds); and (3) generally be subject to higher 
FDIC assessment rates. Certain enhanced prudential standards 
will also become applicable such as additional risk management 
requirements, both from a framework and corporate governance 
perspective.  These  and  other  supervisory  and  regulatory 

22

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Reportimplications of crossing the $10 billion threshold will likely result 
in increased regulatory costs, though the Company has incurred 
increased regulatory costs in connection with its preparations over 
the last several years for exceeding the $10 billion asset threshold. 

On May 24, 2018, the Economic Growth, Regulatory Relief, and 
Consumer Protection Act (“Economic Growth Act”) was enacted, 
which repealed or modified several important provisions of the 
Dodd-Frank Act that have impacted the Company. Key aspects 
of the Economic Growth Act that have the potential to affect the 
Company’s business and results of operations include:

zz Raising the total asset threshold from $10 billion to $250 billion 
at which bank holding companies are required to conduct annual 
company-run stress tests mandated by the Dodd-Frank Act; and

zz Raising the total asset threshold from $10 billion to $50 billion 
at which publicly traded bank holding companies are required 
to establish risk committees for the oversight of the enterprise-
wide risk management practices of the institution.

When the Company exceeds $10 billion in assets, the Company 
will no longer qualify for certain regulatory relief provided under the 
Economic Growth Act, but the Company expects to benefit from 
the above amendments which raised the above asset thresholds 
for  conducting  annual  company-run  stress  tests.  However, 
notwithstanding this regulatory relief, the Company intends to 
continue to employ stress testing protocols commensurate with 
the risk of the institution as part of its enterprise risk management 
framework. The Company currently has, and will continue to 
maintain, a risk committee of its board of directors.

In  addition,  the  Economic  Growth  Act  also  enacted  several 
important changes in certain technical compliance areas for which 
the banking agencies have now issued corresponding guidance 
and/or proposed or final rules, including:

zz Prohibiting federal banking regulators from imposing higher 
capital standards on High Volatility Commercial Real Estate 
(“HVCRE”)  exposures  unless  they  are  for  acquisition, 
development or construction (“ADC”), and clarifying ADC status;

zz Requiring the federal banking agencies to amend the liquidity 
coverage ratio rule (“LCR”) such that all qualifying investment-
grade, liquid and readily-marketable municipal securities are 
treated as level 2B liquid assets (i.e., assets with a lesser 
degree of liquidity and more volatility than level 2A assets, 
which include, for example, certain government securities, 
covered bonds and corporate debt securities), making them 
more attractive investment alternatives;

zz Exempting from appraisal requirements certain transactions 
involving real property in rural areas and valued at less than 
$400,000; and

zz Directing the CFPB to provide guidance on the applicability 
of  the  Truth  in  Lending  Act  (“TILA”)  Real  Estate  Settlement 
Procedures Act (“RESPA”) Integrated Disclosure rule (the “TRID 
Rule”) to mortgage assumption transactions and construction-to-
permanent home loans, as well the extent to which lenders can rely 
on model disclosures that do not reflect recent regulatory changes.

The material laws and regulations applicable to the Company and 
the Bank are summarized below and elsewhere in this Annual 
Report on Form 10-K.

PART I   

 Item 1 Business

New Jersey Banking Regulation

Activity Powers

The Bank derives its lending, investment and other activity powers 
primarily from the applicable provisions of the New Jersey Banking 
Act and its related regulations. Under these laws and regulations, 
savings banks, including the Bank, generally may, subject to 
certain limits, invest in:

(1)  Real estate mortgages;

(2)  Consumer and commercial loans;

(3)  Specific types of debt securities, including certain corporate 
debt securities and obligations of federal, state and local 
governments and agencies;

(4)  Certain types of corporate equity securities; and

(5)  Certain other assets.

A savings bank may also invest pursuant to a “leeway” power that 
permits investments not otherwise permitted by the New Jersey 
Banking Act, subject to certain restrictions imposed by the FDIC. 
“Leeway” investments must comply with a number of limitations 
on the individual and aggregate amounts of such investments. 
A savings bank may also exercise trust powers upon the approval 
of the Commissioner. New Jersey savings banks may exercise 
those powers, rights, benefits or privileges authorized for national 
banks or out-of-state banks or for federal or out-of-state savings 
banks or savings associations, provided that before exercising 
any such power, right, benefit or privilege, prior approval by the 
Commissioner by regulation or by specific authorization is required. 
The exercise of these lending, investment and activity powers is 
limited by federal law and the related regulations. See “Federal 
Banking Regulation” below.

Loans-to-One-Borrower Limitations

With certain specified exceptions, a New Jersey chartered savings 
bank may not make loans or extend credit to a single borrower 
and to entities related to the borrower in an aggregate amount 
that would exceed 15% of the bank’s capital funds. A New Jersey 
chartered savings bank may lend an additional 10% of the bank’s 
capital funds if secured by collateral meeting the requirements of 
the New Jersey Banking Act. The Bank currently complies with 
applicable loans-to-one-borrower limitations.

Dividends

Under the New Jersey Banking Act, a stock savings bank may 
declare and pay a dividend on its capital stock only to the extent 
that the payment of the dividend would not impair the capital 
stock of the savings bank. In addition, a stock savings bank 
may not pay a dividend unless the savings bank would, after the 
payment of the dividend, have a surplus of not less than 50% of 
its capital stock, or the payment of the dividend would not reduce 
the surplus. Federal law may also limit the amount of dividends 
that may be paid by the Bank.

23

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Minimum Capital Requirements

Regulations  of  the  Commissioner  impose  on  New  Jersey 
chartered depository institutions, including the Bank, minimum 
capital requirements similar to those imposed by the FDIC on 
insured  state  banks.  At  December  31,  2019,  the  Bank  was 
considered “well capitalized” under FDIC guidelines.

Loans to a Bank’s Insiders

Provisions of the New Jersey Banking Act also impose conditions 
and limitations on the liabilities owed to a savings bank by its 
directors  and  executive  officers  and  by  corporations  and 
partnerships controlled by such persons that are comparable 
in many respects to the conditions and limitations imposed on 
the loans and extensions of credit to insiders and their related 
interests under Regulation O, as discussed below. The New 
Jersey Banking Act also provides that a savings bank that is in 
compliance with Regulation O is deemed to be in compliance with 
such provisions of the New Jersey Banking Act.

Examination and Enforcement

The New Jersey Department of Banking and Insurance may 
examine the Company and the Bank whenever it deems an 
examination advisable. The Department examines the Bank at 
least every two years. The Commissioner may order any savings 
bank to discontinue any violation of law or unsafe or unsound 
business practice and may direct any director, officer, attorney or 
employee of a savings bank engaged in an objectionable activity, 
after the Commissioner has ordered the activity to be terminated, 
to show cause at a hearing before the Commissioner why such 
person should not be removed.

Federal Banking Regulation

Capital Requirements

Federal regulations require federally insured depository institutions 
to meet several minimum capital standards: a common equity Tier 
1 capital to risk-based assets ratio of 4.5%, a Tier 1 capital to risk-
based assets ratio of 6.0%, a total capital to risk-based assets 
of 8.0%, and a 4.0% Tier 1 capital to total assets leverage ratio. 

In determining the amount of risk-weighted assets for purposes 
of calculating risk-based capital ratios, all assets, including certain 
off-balance sheet assets (e.g., recourse obligations, direct credit 
substitutes, residual interests) are multiplied by a risk weight 
factor assigned by the regulations based on the risks believed 
inherent in the type of asset. Higher levels of capital are required 
for asset categories believed to present greater risk. Common 
equity Tier 1 capital is generally defined as common stockholders’ 
equity and retained earnings. Tier 1 capital is generally defined 
as common equity Tier 1 and additional Tier 1 capital. Additional 
Tier 1 capital includes certain noncumulative perpetual preferred 
stock and related surplus and minority interests in equity accounts 
of consolidated subsidiaries. Total capital includes Tier 1 capital 
(common equity Tier 1 capital plus additional Tier 1 capital) and 
Tier 2 capital. Tier 2 capital is comprised of capital instruments 
and related surplus, meeting specified requirements, and may 
include  cumulative  preferred  stock  and  long-term  perpetual 
preferred stock, mandatory convertible securities, intermediate 
preferred stock and subordinated debt. Also included in Tier 2 

capital is the allowance for loan and lease losses limited to a 
maximum of 1.25% of risk-weighted assets and, for institutions 
that have exercised an opt-out election regarding the treatment 
of Accumulated Other Comprehensive Income, up to 45% of 
net unrealized gains on available-for-sale equity securities with 
readily determinable fair market values. Calculation of all types 
of regulatory capital is subject to deductions and adjustments 
specified in the regulations. In assessing an institution’s capital 
adequacy, the FDIC takes into consideration, not only these 
numeric factors, but qualitative factors as well, and has the 
authority to establish higher capital requirements for individual 
institutions where deemed necessary.

In  addition  to  establishing  the  minimum  regulatory  capital 
requirements, federal regulations limit capital distributions and 
certain discretionary bonus payments to management if the 
institution does not hold a “capital conservation buffer” consisting 
of 2.5% of common equity Tier 1 capital to risk-weighted asset 
above the amount necessary to meet its minimum risk-based 
capital requirements. 

On July 15, 2019, the federal banking agencies adopted a final rule 
simplifying certain aspects of the capital rules, the key elements of 
which apply solely to banking organizations that are not subject to 
the advanced approaches capital rule (i.e., banks with $250 billion 
or more in total assets or $10 billion or more in total foreign 
exposures). Under the rule, non-advanced approaches banking 
organizations such as the Bank will apply a simpler regulatory 
capital treatment for mortgage servicing assets (“MSAs”); certain 
deferred tax assets (“DTAs”) arising from temporary differences; 
investments in the capital of unconsolidated financial institutions 
other  than  those  currently  applied;  and  capital  issued  by  a 
consolidated subsidiary of a banking organization and held by 
third parties (often referred to as minority interest) that is includable 
in regulatory capital. Specifically, the rule eliminates: (i) the capital 
rule’s 10 percent common equity tier 1 capital deduction threshold 
that applies individually to MSAs, temporary difference DTAs, and 
significant investments in the capital of unconsolidated financial 
institutions  in  the  form  of  common  stock;  (ii)  the  aggregate 
15 percent common equity tier 1 capital deduction threshold that 
subsequently applies on a collective basis across such items; 
(iii) the 10 percent common equity tier 1 capital deduction threshold 
for non-significant investments in the capital of unconsolidated 
financial institutions; and (iv) the deduction treatment for significant 
investments in the capital of unconsolidated financial institutions 
not in the form of common stock. The capital rule no longer has 
distinct treatments for significant and non-significant investments 
in the capital of unconsolidated financial institutions, but instead 
require that non-advanced approaches banking organizations 
deduct from common equity tier 1 capital any amount of MSAs, 
temporary difference DTAs, and investments in the capital of 
unconsolidated financial institutions that individually exceeds 
25 percent of common equity tier 1 capital. 

Additionally, in December 2019, the federal banking agencies 
issued a final rule on the capital treatment of HVCRE exposures 
which brought the regulatory definition of HVCRE exposure in 
line with the statutory definition of HVCRE ADC in the Economic 
Growth Act. The final rule also clarifies the capital treatment for 
loans that finance the development of land under the revised 
HVCRE exposure definition and establishes the requirements for 
certain exclusions from HVCRE exposure capital treatment. 

24

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

The following table shows the Bank’s Tier 1 leverage ratio, common equity Tier 1 risk-based capital ratio, Tier 1 risk-based capital 
ratio, and total risk-based capital ratio, at December 31, 2019:

As of December 31, 2019

(dollars in thousands)

Tier 1 leverage capital

Common equity Tier 1 risk-based capital 

Tier 1 risk-based capital

Total risk-based capital

Capital

Percent of 
Assets(1)

Capital 
Requirements(1)

$

923,471 

9.81 %

923,471 

923,471 

979,136 

12.09 

12.09 

12.82 

4.00 %

4.50 

6.00 

8.00 

Capital
Requirements  
with Capital 
Conservation  
Buffer(1)

4.00 %

7.00 

8.50 

10.50 

(1)  For purposes of calculating regulatory Tier 1 leverage capital, assets are based on adjusted total leverage assets. In calculating common equity Tier 1 

risk-based capital, Tier 1 risk-based capital and total risk-based capital, assets are based on total risk-weighted assets.

As of December 31, 2019, the Bank was considered “well capitalized” under FDIC guidelines.

The Volcker Rule

A  provision  of  the  Dodd-Frank  Act  (known  as  the  “Volcker 
Rule”) prohibits insured depository institutions and their holding 
companies from engaging in proprietary trading except in limited 
circumstances, and it prohibits them from owning equity interests 
in excess of three percent of Tier 1 Capital in private equity and 
hedge funds. On December 10, 2013, five U.S. financial regulators, 
including the Federal Reserve and the OCC, adopted regulations 
implementing the Volcker Rule. Those regulations prohibit banking 
entities from (1) engaging in short-term proprietary trading for their 
own accounts, and (2) having certain ownership interests in and 
relationships with hedge funds or private equity funds, which 
are referred to as “covered funds.” The regulations also require 
each regulated entity to establish an internal compliance program 
that is consistent with the extent to which it engages in activities 
covered by the Volcker Rule. Historically, this meant that reporting 
requirements were tied to a bank’s total assets, where banks 
with assets at or below $10 billion had less stringent reporting 
requirements and banks with more than $10 billion had increasingly 
more stringent requirements as the size of the bank increased.

In November 2019, five federal banking agencies issued a final 
rule revising certain aspects of the Volcker Rule. The final rule 
simplifies and streamlines compliance requirements for firms 
that  do  not  have  significant  trading  activities  and  enhances 
requirements for firms that do. Under the new rule, compliance 
requirements will be based on the amount of assets and liabilities 
that a bank trades. Firms with significant trading activities (i.e., 
those with $20 billion or more in trading assets and liabilities, will 
have heightened compliance obligations). The new rule became 
effective on January 1, 2020, but banking entities will not be 
required to comply with the new rules until January 1, 2021.

 On January 30, 2020, five federal financial regulators issued a 
notice of proposed rule making to modify the “covered funds” 
portion of the Volcker rule by streamlining the rule, addressing 
the treatment of certain foreign funds, and permitting banking 
entities to offer financial services and engage in other permissible 
activities that do not raise concerns that the Volcker rule was 
intended to address. 

Although the Bank does not engage in proprietary trading, if the 
Company exceeds $10 billion in assets in 2020, as anticipated, 
the Bank will likely incur costs in developing and implementing 
revised controls as part of an internal compliance to conform with 
the covered funds portions of the Volcker rule. 

Current Expect Credit Loss (“CECL”) Treatment

In  June  2016,  the  Financial  Accounting  Standards  Board 
(“FASB”) issued an accounting standard update, “Financial 
Instruments-Credit Losses (Topic 326), Measurement of Credit 
Losses on Financial Instruments,” which replaces the current 
“incurred loss” model for recognizing credit losses with an 
“expected loss” model referred to as the CECL model. Under 
the CECL model, we will be required to present certain financial 
assets carried at amortized cost, such as loans and leases 
held for investment and held-to-maturity debt securities, at the 
net amount expected to be collected. The measurement of 
expected credit losses is to be based on information about 
past events, including historical experience, current conditions, 
and  reasonable  and  supportable  forecasts  that  affect  the 
collectability of the reported amount. On December 21, 2018, 
the federal banking agencies approved a final rule modifying 
their regulatory capital rules and providing an option to phase 
in over a period of three years the day-one regulatory capital 
effects  of  the  CECL  model.  The  final  rule  also  revises  the 
agencies’ other rules to reflect the update to the accounting 
standards. The final rule took effect April 1, 2019.

The new CECL standard will become effective for the Bank for 
fiscal years beginning after December 15, 2019. We expect 
to recognize a one-time cumulative-effect adjustment to our 
allowance for loan losses as of the beginning of the first reporting 
period in which we adopt the new standard, consistent with 
regulatory expectations set forth in interagency guidance issued 
at the end of 2016. We also expect to incur both transition costs 
and ongoing costs in developing and implementing the CECL 
methodology, and that the methodology will result in increased 
capital costs upon initial adoption as well as over time.

25

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

In October 2019, four federal banking agencies issued a request 
for comment on a proposed interagency policy statement on 
the new CECL methodology. The policy statement proposes 
to harmonize the agencies’ policies on allowances for credit 
losses with the FASB’s new accounting standards. Specifically, 
the statement (1) updates concepts and practices from prior 
policy statements issued in December 2006 and July 2001 and 
specifies which prior guidance documents are no longer relevant; 
(2) describes the appropriate CECL methodology, in light of Topic 
326, for determining allowances for credit losses (“ACLs”) on 
financial assets measured at amortized cost, net investments in 
leases, and certain off-balance sheet credit exposures; and (3) 
describes how to estimate an ACL for an impaired available-for-
sale debt security in line with Topic 326. The Company has taken 
the proposed policy statement into account in its implementation 
of the CECL methodology effective January 1, 2020.

Activity Restrictions on State-Chartered Banks

Federal law and FDIC regulations generally limit the activities and 
investments of state-chartered FDIC insured banks and their 
subsidiaries to those permissible for national banks and their 
subsidiaries, unless such activities and investments are specifically 
exempted by law or consented to by the FDIC.

Before making a new investment or engaging in a new activity 
that is not permissible for a national bank or otherwise permissible 
under federal law or FDIC regulations, an insured bank must seek 
approval from the FDIC to make such investment or engage in 
such activity. The FDIC will not approve the activity unless the 
bank meets its minimum capital requirements and the FDIC 
determines that the activity does not present a significant risk to 
the FDIC insurance fund. Certain activities of subsidiaries that are 
engaged in activities permitted for national banks only through a 
“financial subsidiary” are subject to additional restrictions.

Federal law permits a state-chartered savings bank to engage, 
through financial subsidiaries, in any activity in which a national 
bank  may  engage  through  a  financial  subsidiary  and  on 
substantially the same terms and conditions. In general, the law 
permits a national bank that is well-capitalized and well-managed 
to conduct, through a financial subsidiary, any activity permitted 
for a financial holding company other than insurance underwriting, 
insurance investments, real estate investment or development 
or  merchant  banking.  The  total  assets  of  all  such  financial 
subsidiaries may not exceed the lesser of 45% of the bank’s total 
assets or $50 billion. The bank must have policies and procedures 
to assess the financial subsidiary’s risk and protect the bank from 
such risk and potential liability, must not consolidate the financial 
subsidiary’s assets with the bank’s and must exclude from its 
own assets and equity all equity investments, including retained 
earnings, in the financial subsidiary. The Bank currently meets 
all conditions necessary to establish and engage in permitted 
activities through financial subsidiaries.

Federal Home Loan Bank System

The Bank is a member of the FHLB system which consists of 
eleven regional FHLBs, each subject to supervision and regulation 
by the Federal Housing Finance Agency (“FHFA”). The FHLB 

provides a central credit facility primarily for member institutions. 
As a member of the FHLB of New York, the Bank is required to 
purchase and hold shares of capital stock in that FHLB in an 
amount as required by that FHLB’s capital plan and minimum 
capital  requirements.  The  Bank  is  in  compliance  with  these 
requirements. The Bank has received dividends on its FHLBNY 
stock, although no assurance can be given that these dividends 
will continue to be paid. For the year ended December 31, 2019, 
dividends paid by the FHLBNY to the Bank totaled $4.4 million.

Deposit Insurance

As a member institution of the FDIC, deposit accounts at the 
Bank are generally insured by the FDIC’s Deposit Insurance Fund 
(“DIF”) up to a maximum of $250,000 for each separately insured 
depositor. 

Under  the  FDIC’s  risk-based  assessment  system,  insured 
institutions were originally assigned a risk category based on 
supervisory evaluations, regulatory capital levels and certain 
other factors. An institution’s assessment rate depended upon 
the category to which it was assigned, and certain adjustments 
specified by FDIC regulations. Institutions deemed less risky paid 
lower assessments. No institution may pay a dividend if it is in 
default of its federal deposit insurance assessment.

The Dodd-Frank Act required the FDIC to revise its procedures to 
base its assessments upon each insured institution’s total assets 
less tangible equity instead of deposits. The FDIC finalized a rule, 
effective April 1, 2011, that set the assessment range (inclusive of 
possible adjustments) at 2.5 to 45 basis points of total assets less 
tangible equity. However, as described below, there have been 
changes to both the FDIC’s assessment range and its risk-based 
assessment procedures.

The FDIC established a long range target size for the DIF of 2% of 
insured deposits. The FDIC’s regulations also provided for a lower 
assessment rate schedule when the DIF reached 1.15% of total 
insured deposits. The 1.15% ratio was achieved as of June 30, 
2016. As a result, effective July 1, 2016, the assessment range 
(inclusive of possible adjustments) was lowered to 1.5 to 30 basis 
points for banks of less than $10 billion in consolidated assets. 
The Dodd-Frank Act required banks with greater than $10 billion 
in assets to pay to increase the DIF reserve ratio from 1.15% to 
1.35%. Consequently, also effective July 1, 2016, banks of greater 
than $10 billion assets paid a surcharge of 4.5 basis points on 
assets above $10 billion. In November 2018, the FDIC indicated 
that the 1.35% ratio had been achieved, that surcharges on 
banks with more than $10 billion in assets would cease and that 
institutions below that size would receive credits for the portion 
of their assessment that contributed to the reserve ratio between 
1.15% and 1.35%, effective when the ratio reaches 1.38%. Also 
on July 1, 2016, the FDIC eliminated the risk categories. 

Most institutions are now assessed based on financial ratios 
derived from statistical models that estimate the probability of a 
bank’s failure within three years. Banks of greater than $10 billion 
are assessed based on a rate derived from a scorecard which 
assesses certain factors such as examination ratings, financial 
measures related to the bank’s ability to withstand stress and 
measures of loss severity to the DIF if the bank should fail. When 

26

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1 Business

the Company exceeds $10 billion in assets for four consecutive 
calendar quarters, it will be classified as a large institution for 
deposit  insurance  assessment  purposes.  Generally,  such  a 
reclassification would result in a higher FDIC insurance premium. 

On  December  12,  2019,  the  FDIC  issued  a  proposed  rule 
on brokered deposits. The proposed rule aims to clarify and 
modernize the FDIC’s existing regulatory framework for brokered 
deposits. Notable aspects of the proposed rule include language 
(1) defining the operative prongs of the definition of a “deposit 
broker”;  (2)  creating  three  general  tests  to  determine  the 
applicability of the “primary purpose” exception; (3) establishing 
an application process for entities that wish to make use of 
the primary purpose exception; and (4) allowing wholly-owned 
subsidiaries of IDIs to make use of the “IDI” (or the “own bank”) 
exception. For insured entities that accept deposits classified 
as “brokered” under the FDIC’s current regulatory framework, a 
change in that regulatory framework could result in a change in 
those entities’ DIF assessment rate, depending on the size of the 
entities’ brokered deposit activity.

Enforcement

The FDIC has extensive enforcement authority over insured savings 
banks, including the Bank. This enforcement authority includes, 
among other things, the ability to assess civil money penalties, to 
issue cease and desist orders and to remove directors and officers. 
In general, these enforcement actions may be initiated in response 
to violations of law and to unsafe or unsound practices.

Transactions with Affiliates

Transactions between an insured bank, such as the Bank, and 
any of its affiliates are governed by Sections 23A and 23B of the 
Federal Reserve Act and its implementing regulations. An affiliate 
of a bank is any company or entity that controls, is controlled 
by or is under common control with the bank. A subsidiary of a 
bank that is not also a depository institution, financial subsidiary 
or other entity defined by the regulation generally is not treated 
as an affiliate of the bank for purposes of Sections 23A and 23B.

Section 23A:

zz Limits  the  extent  to  which  a  bank  or  its  subsidiaries  may 
engage in “covered transactions” with any one affiliate to an 
amount equal to 10% of such bank’s capital stock and retained 
earnings, and limits all such transactions with all affiliates to 
an amount equal to 20% of such capital stock and retained 
earnings; and

zz Requires  that  all  such  transactions  be  on  terms  that  are 

consistent with safe and sound banking practices.

The term “covered transaction” includes the making of loans, 
purchase of assets, issuance of guarantees and other similar 
types of transactions. Further, most loans by a bank to any of its 
affiliates must be secured by collateral in amounts ranging from 
100 to 130 percent of the loan amounts. In addition, any covered 
transaction by a bank with an affiliate and any purchase of assets 
or services by a bank from an affiliate must be on terms that are 
substantially the same, or at least as favorable to the bank, as 
those that would be provided to a non-affiliate.

Prohibitions Against Tying Arrangements

Banks  are  subject  to  statutory  prohibitions  on  certain  tying 
arrangements. A depository institution is prohibited, subject to 
certain exceptions, from extending credit to or offering any other 
service, or fixing or varying the consideration for such extension 
of credit or service, on the condition that the customer obtain 
some additional service from the institution or its affiliates or that 
the customer not obtain services of a competitor of the institution.

Privacy Standards

FDIC regulations require the Company and the Bank to disclose 
their privacy policies, including identifying with whom they share 
“non-public personal information” to customers at the time of 
establishing the customer relationship and annually thereafter.

The FDIC regulations also require the Company and the Bank 
to provide their customers with initial and annual notices that 
accurately reflect their privacy policies and practices. In addition, 
the Company and the Bank are required to provide their customers 
with the ability to “opt-out” of having the Company and the Bank 
share their non-public personal information with unaffiliated third 
parties before they can disclose such information, subject to 
certain exceptions.

Community Reinvestment Act and Fair Lending 
Laws

All  FDIC  insured  institutions  have  a  responsibility  under  the 
Community Reinvestment Act and related regulations to help 
meet the credit needs of their entire communities, including 
low-  and  moderate-income  neighborhoods  and  borrowers 
(i.e.  assessment(s)).  In  connection  with  its  examination  of  a 
state chartered savings bank, the FDIC is required to assess 
the  institution’s  record  of  compliance  with  the  Community 
Reinvestment Act (“CRA”). Among other things, the current CRA 
regulations rate an institution based upon its actual performance 
in meeting community needs. In particular, the current examination 
and evaluation process focuses on three tests:

zz A lending test, to evaluate the institution’s record of 
making home mortgage, small business, small farm, and 
consumer loans, if applicable, in its assessment area(s), 
with consideration given towards, amongst other factors, 
borrower characteristics and geographic distribution;
zz An investment test, to evaluate the institution’s record of helping 
to meet the credit needs of its assessment area(s) through 
qualified investments characterized as a lawful investment, 
deposit, membership share, or grant that has as its primary 
purpose community development; and

zz A service test, to evaluate the institution’s systems for delivering 
retail banking services through its branches, ATMs and other 
offices and access facilities, including the distribution of its 
branches, ATMs and other offices/access facilities, and the 
institution’s record of opening and closing branches.

An institution’s failure to comply with the provisions of the CRA 
could,  at  a  minimum,  result  in  regulatory  restrictions  on  its 
activities, including, but not limited to, engaging in acquisitions 

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PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

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and mergers. The Bank received a “Satisfactory” CRA rating 
in its most recently completed federal examination, which was 
conducted by the FDIC as of July 2018.

On December 12, 2019, the FDIC and the OCC issued a proposed 
rule to modernize their respective agencies’ regulations under the 
CRA. The proposed rule would (1) clarify which activities qualify 
for CRA credit and (2) require banks to identify an additional 
assessment area based on where they receive a significant portion 
of their domestic retail deposits, thus creating two assessment 
areas: a deposit-based assessment area and a facility-based 
assessment area. 

In addition, the Equal Credit Opportunity Act and the Fair Housing 
Act prohibit lenders from discriminating in their lending practices 
on the basis of the borrower’s characteristics as specified in 
those statutes. An institution’s failure to comply with the Equal 
Credit Opportunity Act and/or the Fair Housing Act could result 
in enforcement actions by the FDIC, as well as other federal 
regulatory agencies and the Department of Justice.

Safety and Soundness Standards

Each  federal  banking  agency,  including  the  FDIC,  has 
adopted guidelines establishing general standards relating to 
internal controls, information and internal audit systems, loan 
documentation, credit underwriting, interest rate exposure, asset 
growth, asset quality, earnings, compensation, fees and benefits. 
In general, the guidelines require, among other things, appropriate 
systems and practices to identify and manage the risks and 
exposures specified in the guidelines. The guidelines prohibit 
excessive compensation as an unsafe and unsound practice and 
describe compensation as excessive when the amounts paid are 
unreasonable or disproportionate to the services performed by 
an executive officer, employee, director, or principal stockholder.

In addition, FDIC regulations require a bank that is given notice 
by  the  FDIC  that  it  is  not  satisfying  any  of  such  safety  and 
soundness standards to submit a compliance plan to the FDIC. 
If, after being so notified, a bank fails to submit an acceptable 
compliance plan or fails in any material respect to implement an 
accepted compliance plan, the FDIC may issue an order directing 
corrective and other actions of the types to which a significantly 
undercapitalized institution is subject under the “prompt corrective 
action” provisions discussed below. If a bank fails to comply with 
such an order, the FDIC may seek to enforce such an order in 
judicial proceedings and to impose civil monetary penalties.

Prompt Corrective Action

Federal law requires the FDIC and the other federal banking 
regulators to promptly resolve the problems of undercapitalized 
institutions. Federal law also establishes five categories, consisting 
of “well capitalized,” “adequately capitalized,” “undercapitalized,” 
“significantly undercapitalized” and “critically undercapitalized.” 
The FDIC’s regulations define the five capital categories as follows:

An institution will be treated as “well capitalized” if:

zz Its ratio of total capital to risk-weighted assets is at least 10%;

zz Its ratio of Tier 1 capital to risk-weighted assets is at least 8%; 

zz Its ratio of common equity Tier 1 capital to risk-weighted assets 

is at least 6.5%; and

zz Its ratio of Tier 1 capital to total assets is at least 5%, and it 
is not subject to any order or directive by the FDIC to meet a 
specific capital level.

An institution will be treated as “adequately capitalized” if:

zz Its ratio of total capital to risk-weighted assets is at least 8%; or

zz Its ratio of Tier 1 capital to risk-weighted assets is at least 6%; 

zz Its ratio of common equity Tier 1 capital to risk-weighted assets 

is at least 4.5%; and

zz Its ratio of Tier 1 capital to total assets is at least 4% and it is 

not a well-capitalized institution.

An institution will be treated as “undercapitalized” if:

zz Its total risk-based capital is less than 8%; or

zz Its Tier 1 risk-based-capital is less than 6%; 

zz Its ratio of common equity Tier 1 capital to risk-weighted assets 

is less than 4.5%; or

zz Its leverage ratio is less than 4% 

An institution will be treated as “significantly undercapitalized” if:

zz Its total risk-based capital is less than 6%;

zz Its Tier 1 capital is less than 4%; 

zz Its ratio of common equity to risk-weighted assets is less than 

3%; or

zz Its leverage ratio is less than 3%.

An institution that has a tangible capital to total assets ratio equal 
to or less than 2% would be deemed “critically undercapitalized.” 
The FDIC is required, with some exceptions, to appoint a receiver 
or conservator for an insured state bank if that bank is critically 
undercapitalized.  The  FDIC  may  also  appoint  a  conservator 
or  receiver  for  an  insured  state  bank  on  the  basis  of  the 
institution’s financial condition or upon the occurrence of certain 
events, including:

zz Insolvency, or when the assets of the bank are less than its 

liabilities to depositors and others;

zz Substantial dissipation of assets or earnings through violations 

of law or unsafe or unsound practices;

zz Existence  of  an  unsafe  or  unsound  condition  to  transact 

business;

zz Likelihood that the bank will be unable to meet the demands 
of its depositors or to pay its obligations in the normal course 
of business; and

zz Insufficient capital, or the incurring or likely incurring of losses 
that will substantially deplete all of the institution’s capital with 
no reasonable prospect of replenishment of capital without 
federal assistance.

Consumer Financial Protection

Bank regulatory agencies are increasingly focusing attention 
on  consumer  protection  laws  and  regulations.  To  promote 
fairness and transparency for mortgages, credit  cards, and 

28

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

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other consumer financial products and services, the Dodd-
Frank Act established the CFPB. This agency is responsible 
for interpreting and enforcing federal consumer financial laws, 
as defined by the Dodd-Frank Act, that, among other things, 
govern the provision of deposit accounts along with mortgage 
origination and servicing. Some federal consumer financial laws 
enforced by the CFPB include the Equal Credit Opportunity Act, 
Truth in Lending Act (“TILA”), the Truth in Savings Act, the Home 
Mortgage Disclosure Act, Real Estate Settlement Procedures 
Act (“RESPA”), the Equal Credit Opportunity Act, the Fair Debt 
Collection Practices Act, and the Fair Credit Reporting Act. 
The CFPB is also authorized to prevent any institution under its 
authority from engaging in an unfair, deceptive, or abusive act 
or practice in connection with consumer financial products and 
services. As a residential mortgage lender, the Company and 
its bank subsidiaries are subject to multiple federal consumer 
protection statutes and regulations, including, but not limited 
to, TILA, the Home Mortgage Disclosure Act, the Equal Credit 
Opportunity Act, RESPA, the Fair Credit Reporting Act, the Fair 
Debt Collection Act and the Flood Disaster Protection Act. Failure 
to comply with these and similar statutes and regulations can 
result in the Corporation and its bank subsidiaries becoming 
subject to formal or informal enforcement actions, the imposition 
of civil money penalties and consumer litigation. 

The CFPB has exclusive examination and primary enforcement 
authority  with  respect  to  compliance  with  federal  consumer 
financial protection laws and regulations by institutions under 
its supervision and is authorized, individually or jointly with the 
federal bank regulatory agencies (the Agencies), to conduct 
investigations  to  determine  whether  any  person  is,  or  has, 
engaged in conduct that violates such laws or regulations. The 
CFPB may bring an administrative enforcement proceeding or 
civil action in Federal district court. In addition, in accordance 
with a memorandum of understanding entered into between the 
CFPB and the Department of Justice (DOJ), the two agencies 
have agreed to coordinate efforts related to enforcing the fair 
lending laws, which includes information sharing and conducting 
joint investigations. As an independent bureau within the FRB, 
the CFPB may impose requirements that are more severe than 
those of the other bank regulatory agencies. When the Company 
exceeds $10 billion in assets in 2020, it will be subject to the 
supervisory and enforcement authority of the CFPB. 

The  Dodd-Frank  Act  also  permits  states  to  adopt  stricter 
consumer protection laws and state attorneys general to enforce 
consumer protection rules issued by the CFPB. As a result of 
these aspects of the Dodd-Frank Act, going forward, the Bank 
will operate in a stringent consumer compliance environment 
and is incurring additional costs related to consumer protection 
compliance, including but not limited to potential costs associated 
with CFPB examinations, regulatory and enforcement actions and 
consumer-oriented litigation, which is likely to increase as a result 
of the consumer protection provisions of the Dodd-Frank Act. The 
CFPB, other financial regulatory agencies, including the OCC, as 
well as the Department of Justice have recently pursued a number 
of enforcement actions against depository institutions with respect 
to compliance with fair lending laws. 

Anti-Money Laundering

The Bank must comply with the anti-money laundering (“AML”) 
provisions of the Bank Secrecy Act (“BSA”) as amended by the 
USA PATRIOT Act and implementing regulations issued by the 
FDIC and the Financial Crimes Enforcement Network (“FinCEN”) 
of the U.S. Department of the Treasury. 

The USA PATRIOT Act gives the federal government powers to 
address terrorist threats through enhanced domestic security 
measures, expanded surveillance powers, increased information 
sharing, and broadened anti-money laundering requirements. 
By way of amendments to the Bank Secrecy Act, Title III of the 
USA PATRIOT Act included measures intended to encourage 
information sharing among bank regulatory agencies and law 
enforcement bodies. Further, certain provisions of Title III imposed 
affirmative obligations on a broad range of financial institutions, 
including banks, thrifts, brokers, dealers, credit unions, money 
transfer agents and parties registered under the Commodity 
Exchange Act.

The bank regulatory agencies have increased the regulatory 
scrutiny of the Bank Secrecy Act and anti-money laundering 
programs maintained by financial institutions. Significant penalties 
and fines, as well as other supervisory orders may be imposed on 
a financial institution for non-compliance with these requirements. 
In addition, the federal bank regulatory agencies must consider 
the effectiveness of financial institutions engaging in a merger 
transaction in combating money laundering activities. The Bank 
has adopted policies and procedures which are in compliance 
with these requirements.

In December 2019, three federal banking agencies and FinCEN 
issued a joint statement clarifying the compliance procedures 
and reporting requirements that banks must follow for customers 
engaged in the growth or cultivation of hemp, including a clear 
statement that banks need not file a Suspicious Activity Report 
(“SAR”) on customers engaged in the growth or cultivation of 
hemp in accordance with applicable laws and regulations. This 
statement does not apply to cannabis-related business; therefore, 
the statement pertains only to customers who are unlawfully 
growing or cultivating hemp and are not otherwise engaged in 
unlawful or suspicious activity. 

Loans to a Bank’s Insiders

A bank’s loans to its executive officers, directors, any owner of 
10% or more of its stock (each, an insider) and any of certain 
entities  affiliated  with  any  such  person  (an  insider’s  related 
interest) are subject to the conditions and limitations imposed 
by Section 22(h) of the Federal Reserve Act and the Federal 
Reserve Board’s Regulation O. Under these restrictions, the 
aggregate amount of the loans to any insider and the insider’s 
related interests may not exceed the loans-to-one-borrower limit 
applicable to national banks, which is comparable to the loans-to-
one-borrower limit applicable to loans by the Bank. All loans by a 
bank to all insiders and insiders’ related interests in the aggregate 
may not exceed the bank’s unimpaired capital and unimpaired 
surplus. With certain exceptions, loans to an executive officer, 

29

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

other than loans for the education of the officer’s children and 
certain loans secured by the officer’s residence may not exceed at 
any one time the higher of 2.5% of the bank’s unimpaired capital 
and unimpaired surplus or $25,000, but in no event more than 
$100,000. Regulation O also requires that any proposed loan 
to an insider or a related interest of that insider be approved in 
advance by a majority of the board of directors of the bank, with 
any interested directors not participating in the voting, if such loan, 
when aggregated with any existing loans to that insider and the 
insider’s related interests, would exceed either (1) $500,000; or 
(2) the greater of $25,000 or 5% of the bank’s unimpaired capital 
and surplus.

Generally,  loans  to  insiders  must  be  made  on  substantially 
the same terms as, and follow credit underwriting procedures 
that are not less stringent than, those prevailing at the time 
for,  comparable  transactions  with  other  persons,  and  not 
involve more than the normal risk of payment or present other 
unfavorable features. An exception may be made for extensions 
of credit made pursuant to a benefit or compensation plan of a 
bank that is widely available to employees of the bank and that 
does not give any preference to insiders of the bank over other 
employees of the bank.

In addition, federal law prohibits extensions of credit to a bank’s 
insiders and their related interests by any other institution that 
has a correspondent banking relationship with the bank, unless 
such extension of credit is on substantially the same terms as 
those prevailing at the time for comparable transactions with 
other persons and does not involve more than the normal risk of 
repayment or present other unfavorable features.

The Bank does not, as a matter of policy, make loans to its directors 
or to their immediate family members and related interests.

Federal Reserve System 

Under Federal Reserve Board regulations, the Bank is required 
to maintain non-interest earning reserves against its transaction 
accounts. For 2020, the Federal Reserve Board regulations 
generally require that reserves of 3% must be maintained against 
aggregate transaction accounts over $16.9 million and up to 
$127.5 million, and 10% against that portion of total transaction 
accounts  in  excess  of  up  to  $127.5  million.  The  first  $16.9 
million of otherwise reservable balances are exempted from 
the reserve requirements. The Bank is in compliance with these 
requirements. These requirements are adjusted annually by the 
Federal Reserve Board. Because required reserves must be 
maintained in the form of either vault cash, a non-interest bearing 
account at a Federal Reserve Bank or a pass-through account as 
defined by the Federal Reserve Board, the effect of this reserve 
requirement is to reduce the Bank’s interest-earning assets. The 
Bank is authorized to borrow from the Federal Reserve Bank 
discount window.

Income on Interchange Fees 

When  the  Company  exceeds  $10  billion  in  assets  in  2020, 
the Company will become subject to the interchange fee cap 
mandated by the Dodd-Frank Act. As such, the fees the Company 
may receive for an electronic debit transaction will be capped at 
the statutory limit. Historically, the Company has been exempt 
from the interchange fee cap under the “small issuer” exemption, 
which applies to any debit card issuer with total worldwide assets 
(including those of its affiliates) of less than $10 billion as of the 
end of the previous calendar year. Pursuant to FRB regulations 
mandated by the Dodd-Frank Act, interchange fees on debit card 
transactions are limited to a maximum of $0.21 per transaction 
plus 5 basis points of the transaction amount. A debit card issuer 
may recover an additional one cent per transaction for fraud 
prevention purposes if the issuer complies with certain fraud-
related requirements prescribed by the FRB.

Internet Banking 

Technological developments continue to significantly alter the 
ways in which financial institutions and their customers conduct 
their business. The growth of the Internet has caused banks to 
adopt and refine alternative distribution and marketing systems. 
The  federal  bank  regulatory  agencies  have  targeted  various 
aspects of Internet banking, including the security and systems. 
There can be no assurance that the bank regulatory agencies will 
not adopt new regulations that will materially affect the Bank’s 
Internet operations or restrict any such further operations.

Holding Company Regulation

Federal Regulation

The Company is regulated as a bank holding company, and as 
such, is subject to examination, regulation and periodic reporting 
under the Bank Holding Company Act, as administered by the 
Federal Reserve Board. 

The  Federal  Reserve  Board  has  adopted  capital  adequacy 
guidelines for bank holding companies on a consolidated basis. 
The Dodd-Frank Act directed the Federal Reserve Board to issue 
consolidated capital requirements for depository institution holding 
companies that are not less stringent, both quantitatively and in 
terms of components of capital, than those applicable to institutions 
themselves. The previously discussed final rule regarding regulatory 
capital requirements implemented the Dodd-Frank Act as to bank 
holding company capital standards. Consolidated regulatory 
capital requirements identical to those applicable to the subsidiary 
banks applied to bank holding companies (with greater than 
$1 billion of assets) as of January 1, 2015. The rule limits a banking 
organization’s capital distributions and certain discretionary bonus 
payments if the banking organization does not hold a “capital 
conservation buffer,” of 2.5% in addition to the amount necessary 
to meet its minimum risk-based capital requirements. 

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www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

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The following table shows the Company’s Tier 1 leverage capital ratio, common equity Tier 1 risk-based capital ratio, Tier 1 risk-based 
capital ratio and the total risk-based capital ratio as of December 31, 2019.

(dollars in thousands)

Tier 1 leverage capital

Common Equity Tier 1 risk-based capital 

Tier 1 risk-based capital

Total risk-based capital

As of December 31, 2019

Capital

Percent of 
Assets(1)

Capital 
Requirements(1)

Capital  
Requirements with 
Capital Conservation 
Buffer(1)

$

973,214 

10.34 %

973,214 

973,214 

1,028,879 

12.74 

12.74 

13.47 

4.00 %

4.50 

6.00 

8.00 

4.00 %

7.00 

8.50 

10.50 

(1)  For purposes of calculating regulatory Tier 1 leverage capital, assets are based on adjusted total leverage assets. In calculating common equity Tier 1 

capital, Tier 1 risk-based capital and total risk-based capital, assets are based on total risk-weighted assets.

As of December 31, 2019, the Company was “well capitalized” 
under Federal Reserve Board guidelines. 

Regulations of the Federal Reserve Board provide that a bank 
holding company must serve as a source of strength to any of its 
subsidiary banks and must not conduct its activities in an unsafe 
or unsound manner. Federal Reserve Board policies generally 
provide  that  bank  holding  companies  should  pay  dividends 
only out of current earnings and only if the prospective rate of 
earnings retention in the holding company appears consistent 
with the organization’s capital needs, asset quality and overall 
financial condition. Federal Reserve Board guidance sets forth 
the supervisory expectation that bank holding companies will 
inform and consult with Federal Reserve Board staff in advance 
of issuing a dividend that exceeds earnings for the quarter and 
should inform the Federal Reserve Board and should eliminate, 
defer or significantly reduce dividends if: (i) net income available to 
stockholders for the past four quarters, net of dividends previously 
paid during that period, is not sufficient to fully fund the dividends; 
(ii) prospective rate of earnings retention is not consistent with the 
bank holding company’s capital needs and overall current and 
prospective financial condition; or (iii) the bank holding company 
will not meet, or is in danger of not meeting, its minimum regulatory 
capital adequacy ratios. Under the prompt corrective action 
provisions discussed above, a bank holding company parent of an 
undercapitalized subsidiary bank would be directed to guarantee, 
within limitations, the capital restoration plan that is required of 
such an undercapitalized bank. If the undercapitalized bank fails to 
file an acceptable capital restoration plan or fails to implement an 
accepted plan, the Federal Reserve Board may prohibit the bank 
holding company parent of the undercapitalized bank from paying 
any dividends or making any other form of capital distribution 
without the prior approval of the Federal Reserve Board.

As a bank holding company, the Company is required to obtain 
the prior approval of the Federal Reserve Board to acquire all, 
or substantially all, of the assets of any bank or bank holding 
company. Prior Federal Reserve Board approval will be required 
for the Company to acquire direct or indirect ownership or control 
of any voting securities of any bank or bank holding company if, 
after giving effect to such acquisition, it would, directly or indirectly, 
own or control more than 5% of any class of voting shares of such 
bank or bank holding company.

Federal  Reserve  Board  regulations  require  a  bank  holding 
company to give the Federal Reserve Board prior written notice 
of any purchase or redemption of its outstanding equity securities 
if the gross consideration for the purchase or redemption, when 
combined with the net consideration paid for all such purchases 
or redemptions during the preceding 12 months will be equal to 
10% or more of the company’s consolidated net worth. The Federal 
Reserve Board may disapprove such a purchase or redemption 
if it determines that the proposal would constitute an unsafe and 
unsound practice, or would violate any law, regulation, Federal 
Reserve Board order or directive, or any condition imposed by, or 
written agreement with, the Federal Reserve Board. The regulations 
provide that such notice and approval is not required for a bank 
holding company that would be treated as “well capitalized” under 
applicable regulations  of the Federal  Reserve Board, is  well-
managed, and that is not the subject of any unresolved supervisory 
issues. Notwithstanding the aforementioned regulations, Federal 
Reserve Board guidance indicates that bank holding companies 
should inform Federal Reserve staff of certain proposed repurchases 
of redemptions of common stock, sufficiently in advance to allow 
for supervisory review and possible objection. 

In addition, a bank holding company which does not opt to 
become a financial holding company under applicable federal 
law is generally prohibited from engaging in, or acquiring direct or 
indirect control of any company engaged in non-banking activities. 
One of the principal exceptions to this prohibition is for activities 
found by the Federal Reserve Board to be so closely related to 
banking or managing or controlling banks as to be permissible. 
Some of the principal activities that the Federal Reserve Board 
has determined by regulation to be so closely related to banking 
as to be permissible are:

zz Making or servicing loans;

zz Performing certain data processing services;

zz Providing discount brokerage services, or acting as fiduciary, 

investment or financial advisor;

zz Leasing personal or real property;

zz Making  investments  in  corporations  or  projects  designed 

primarily to promote community welfare; and

zz Acquiring a savings and loan association.

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PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1 Business

Bank  holding  companies  that  qualify  and  opt  to  become  a 
financial  holding  company  may  engage  in  activities  that  are 
financial in nature or incident to activities which are financial in 
nature. Financial holding companies may engage in a broader 
array of activities including insurance and investment banking. 

Bank holding companies may qualify to become a financial holding 
company if at the time of the election and on a continuing basis:

zz Each of its depository institution subsidiaries is “well capitalized”;

zz Each of its depository institution subsidiaries is “well managed”; 

and

zz Each of its depository institution subsidiaries has at least a 
“Satisfactory” Community Reinvestment Act rating at its most 
recent examination.

The Company filed an election to qualify as a financial holding 
company  under  federal  regulations  on  January  31,  2014 
which was deemed effective by the Federal Reserve Board on 
March 5, 2015. 

Under federal law, depository institutions are liable to the FDIC 
for losses suffered or anticipated by the FDIC in connection with 
the default of a commonly controlled depository institution or any 
assistance provided by the FDIC to such an institution in danger of 
default. This law would potentially be applicable to the Company 
if it ever acquired as a separate subsidiary, a depository institution 
in addition to the Bank.

New Jersey Regulation

Under  the  New  Jersey  Banking  Act,  a  company  owning  or 
controlling a savings bank is regulated as a bank holding company. 
The New Jersey Banking Act defines the terms “company” and 
“bank holding company” as such terms are defined under the 
BHCA. Each bank holding company controlling a New Jersey 
chartered bank or savings bank must file certain reports with the 
Commissioner and is subject to examination by the Commissioner.

Acquisition of Control

Under federal law and under the New Jersey Banking Act, no 
person may acquire control of the Company or the Bank without 
first obtaining approval of such acquisition of control from the 
Federal Reserve Board and the Commissioner.

On January 30, 2020, the Federal Reserve finalized a rule to 
codify and simplify its interpretations and opinions regarding 
regulatory  presumptions  of  control.  The  rule,  which  will  be 
effective April 1, 2020, will likely have a meaningful impact on 
control determinations related to investments in banks and bank 
holding companies and investments by bank holding companies 
in nonbank companies. 

Federal Securities Laws

The Company’s common stock is registered with the SEC under 
the Securities Exchange Act of 1934, as amended. The Company 
is subject to the information, proxy solicitation, insider trading 
restrictions and other requirements under the Securities Exchange 
Act of 1934.

Investment Adviser Regulation

Beacon Investment Advisory Services, Inc. is an investment 
adviser registered with the SEC. As such, it is required to make 
certain filings with and is subject to periodic examination by, 
the SEC. 

Delaware Corporate Law

The Company is incorporated under the laws of the State of 
Delaware. As a result, the rights of its stockholders are governed 
by the Delaware General Corporate Law and the Company’s 
Certificate of Incorporation and Bylaws.

Taxation

Federal Taxation

General

The Company is subject to federal income taxation in the same 
general manner as other corporations, with some exceptions 
discussed below. The following discussion of federal taxation is 
intended only to summarize certain pertinent federal income tax 
matters and is not a comprehensive description of the tax rules 
applicable to the Company.

On December 22, 2017, the Tax Cuts and Jobs Act (“Tax Act”) 
was enacted. Included as part of the law, was a permanent 
reduction in the federal corporate income tax rate from 35% 

to 21% effective January 1, 2018. Based upon the change in 
the tax rate, the Company revalued its net deferred tax asset at 
December 31, 2017 to reflect the reduced rate that will apply 
in  future  periods  when  theses  deferred  taxes  are  settled  or 
realized. As a result of the enactment of the Tax Act, the Company 
recognized an additional tax expense of $3.9 million for the year 
ended December 31, 2017.

Method of Accounting

For federal income tax purposes, the Company currently reports 
its income and expenses on the accrual method of accounting 
and uses a tax year ending December 31 for filing its consolidated 
federal income tax returns.

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Bad Debt Reserves

Corporate Dividends-Received Deduction

Prior to the Small Business Protection Act of 1996 (the “1996 
Act”), the Bank was permitted to establish a reserve for bad debts 
and to make annual additions to the reserve. These additions 
could, within specified formula limits, be deducted in arriving at 
taxable income. The Bank was required to use the direct charge-
off method to compute its bad debt deduction beginning with its 
1996 federal income tax return. Savings institutions were required 
to recapture any excess reserves over those established as of 
December 31, 1987 (base year reserve).

Taxable Distributions and Recapture

Prior  to  the  1996  Act,  bad  debt  reserves  created  prior  to 
January 1, 1988 were subject to recapture into taxable income 
should  the  Bank  fail  to  meet  certain  asset  and  definitional 
tests.  Federal  legislation  has  eliminated  these  recapture 
rules.  Retained  earnings  at  December  31,  2019  included 
approximately $51.8 million for which no provisions for income 
tax had been made. This amount represents an allocation of 
income to bad debt deductions for tax purposes only. Events 
that would result in taxation of these reserves include failure to 
qualify as a bank for tax purposes, distributions in complete or 
partial liquidation, stock redemptions and excess distributions 
to  shareholders.  At  December  31,  2019,  the  Bank  had  an 
unrecognized tax liability of $13.4 million with respect to this 
reserve.

Corporate Alternative Minimum Tax

The Internal Revenue Code of 1986, as amended (the “Code”), 
imposed an alternative minimum tax (AMT) at a rate of 20% on 
a base of regular taxable income plus certain tax preferences 
(alternative minimum taxable income or AMTI). The AMT was 
payable to the extent such AMTI was in excess of an exemption 
amount and the AMT exceeded the regular income tax. Net 
operating losses could offset no more than 90% of AMTI. Certain 
payments of alternative minimum tax could be used as credits 
against regular tax liabilities in future years. The Company was 
not subject to the alternative minimum tax and has no such 
amounts available as credits for carryover. The Tax Act repealed 
the  corporate  AMT  effective  for  tax  years  beginning  after 
December 31, 2017.

Net Operating Loss Carryovers

Under the general rule, for tax periods ending December 31, 2017 
and prior a financial institution may carry back net operating losses 
to the preceding two taxable years and forward to the succeeding 
20 taxable years. At December 31, 2018, the Company had 
approximately  $1.7  million  of  Federal  Net  Operating  Losses 
(“NOLs”). These NOLs were generated by entities the Company 
acquired in previous years and are subject to an annual Code 
Section 382 limitation. The Tax Act limits the NOL deduction for 
a given year to 80% of taxable income, effective with respect to 
losses arising in tax years beginning after December 31, 2017. 
It also repealed the pre-enactment carryback provision for NOLs 
and provides for the indefinite carryforward of NOLs arising in tax 
years ending after December 31, 2017.

The Company may exclude from its income 100% of dividends 
received from the Bank as a member of the same affiliated group 
of corporations.

State Taxation

New Jersey State Taxation

The Company and the Bank file New Jersey Corporation Business 
Tax returns. Generally, the income of financial institutions in New 
Jersey, which is calculated based on federal taxable income 
subject to certain adjustments, is subject to New Jersey tax. The 
Company and the Bank are subject to the corporation business 
tax at 9% of apportioned taxable income. As a result of legislation 
that New Jersey enacted on July 1, 2018, the Company and the 
Bank are subject to an additional temporary surtax effective for 
tax years 2018 through 2021, and are required to file combined 
tax returns beginning 2019. 

Prior to the new legislation, New Jersey tax law did not allow 
a taxpayer to file a tax return on a combined or consolidated 
basis with another member of the affiliated group where there is 
common ownership for tax periods prior to December 31, 2018.

Pennsylvania State Taxation

The Bank is subject to Pennsylvania Mutual Thrift Institutions Tax. 
Mutual thrift institutions tax is imposed at the rate of 11.5% on 
net taxable income of mutual thrift institutions in Pennsylvania, 
including  savings  banks  without  capital  stock,  building  and 
loan associations, savings and loan associations, and savings 
institutions having capital stock.

New York State Taxation

In 2014, New York State enacted significant and comprehensive 
reforms to its corporate tax system that went into effect January 
1, 2015. The legislation resulted in significant changes to the 
method  of  calculating  income  taxes  for  banks,  including 
changes to future period tax rates, rules relating to the sourcing 
of income, and the elimination of the banking corporation tax 
so that banking corporations are taxed under New York State’s 
corporate franchise tax. The corporate franchise tax is based on 
the combined entire net income of the Company and its affiliates 
allocable and apportionable to New York State and taxed at a rate 
of 6.5%. The amount of revenues that are sourced to New York 
State under the new legislation can be expected to fluctuate over 
time. In addition, the Company and its affiliates are subject to the 
Metropolitan Transportation Authority (“MTA”) Surcharge allocable 
to business activities carried on in the Metropolitan Commuter 
Transportation District. The MTA surcharge for 2018 was 28.6% 
of a recomputed New York State franchise tax, calculated using 
a 6.5% tax rate on allocated and apportioned entire net income. 
The examination of the Company’s 2016 and 2015 New York 
State tax returns was completed in the first quarter of 2019, and 
did not have a material impact on the Company’s effective income 
tax rate. The Company’s 2017 and 2018 New York State returns 
are currently under audit. 

33

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1A Risk Factors

Item 1A.  Risk Factors

In the ordinary course of operating our business, we are exposed 
to a variety of risks inherent to the financial services industry. The 
following discusses the significant risk factors that could affect 
our business and operations. If any of the following conditions or 
events actually occur, our business, financial condition or results of 
operations could be negatively affected, the market price of your 
investment in the Company’s common stock could decline, and 
you could lose all or a part of your investment in the Company’s 
common stock.

Changes to the underlying drivers of our 
net interest income could adversely affect 
our results of operations and financial 
condition.

Our financial condition and results of operations are significantly 
affected by changes in market interest rates, and the degree to 
which these changes disparately impact short-term and long-term 
interest rates and influence the behavior of our customer base. 
Our results of operations substantially depend on our net interest 
income, which is the difference between the interest income we 
earn on our interest earning assets and the interest expense we 
pay on our interest-bearing liabilities. A flattening yield curve, or 
one that inverts, could negatively impact our net interest margin 
and earnings.

Our interest-bearing liabilities may be subject to repricing or 
maturing more quickly than our interest-earning assets. If short-
term rates increase rapidly, we may have to increase the rates 
we pay on our deposits and borrowed funds more quickly than 
we can increase the interest rates we earn on our loans and 
investments, resulting in a negative effect on interest spreads and 
net interest income. In addition, the effect of rising rates could be 
compounded if deposit customers move funds into higher yielding 
accounts or are lost to competitors offering higher rates on their 
deposit products. In the event of a 300 basis point increase in 
interest rates, whereby rates ramp up evenly over a twelve-month 
period, and assuming management took no actions to mitigate 
the effect of such change, we are projecting that our net interest 
income for such period would decrease 2.5% or $7.1 million. 
Conversely, should market interest rates fall below current levels, 
our  net  interest  income  could  also  be  negatively  affected  if 
competitive pressures prevented us from reducing rates on our 
deposits, while the yields on our assets decrease through loan 
prepayments and interest rate adjustments.

Changes in interest rates also affect the value of our interest-
earning assets and in particular our securities portfolio. Generally, 
the  value  of  securities  fluctuates  inversely  with  changes  in 
interest rates. At December 31, 2019, our available for sale 
debt securities portfolio totaled $976.9 million. Unrealized gains 
and losses on securities available for sale are reported as a 
separate component of stockholders’ equity. Decreases in the 
fair value of securities available for sale resulting from increases 
in interest rates therefore could have a temporary adverse effect 
on stockholders’ equity.

34

If our allowance for loan losses is not 
sufficient to cover actual loan losses, our 
earnings could decrease.

We  make  various  assumptions  and  judgments  about  the 
collectability of our loan portfolio, including the creditworthiness 
of our borrowers and the value of the real estate and other assets 
serving as collateral for the repayment of many of our loans. In 
determining the amount of the allowance for loan losses, we rely 
on our loan monitoring program, our loan quality reviews, our 
credit risk rating process, loan portfolio trends, our experience and 
our evaluation of economic conditions, among other factors. If 
our assumptions prove to be incorrect, or if delinquencies or non-
accrual and non-performing loans increase, the allowance for loan 
losses may not be sufficient to cover losses inherent in our loan 
portfolio, resulting in additions to our allowance. Material additions 
to the allowance would materially decrease our net income. In 
addition, bank regulators periodically review our allowance for 
loan losses and may require us to increase our provision for loan 
losses or recognize further loan charge-offs. 

CECL may introduce added volatility.

In 2016, the Financial Accounting Standards Board released 
an  updated  standard  for  determining  credit  losses,  which 
fundamentally changes how financial institutions calculate their 
allowance reserves. The new standard, which is effective for 
reporting periods beginning after December 15, 2019, requires 
us to adopt a CECL model that measures projected credit losses 
over the estimated life of the asset and subject to quantitative 
and qualitative loss factors we derive using a macroeconomic 
forecast that we deem most likely to occur. This approach is a 
significant departure from the prior accounting standard, which 
estimated potential credit losses based on conditions existing as 
of the reporting date. This new standard may increase not only 
the amount of allowance for credit losses but also the volatility of 
our provisions for loan losses. These factors could materially affect 
our financial condition and future results of operations. 

Commercial real estate, commercial & 
industrial and construction loans expose us 
to increased risk and earnings volatility.

We consider our commercial real estate loans, commercial & 
industrial loans and construction loans to be higher risk categories in 
our loan portfolio. These loans are particularly sensitive to economic 
conditions. At December 31, 2019, our portfolio of commercial 
real estate loans, including multi-family loans, totaled $3.80 billion, 
or 52.3% of total loans, our commercial & industrial loans totaled 
$1.63 billion, or 22.5% of portfolio loans, and our construction loans 
totaled $429.8 million, or 5.9% of total loans. We plan to continue 
to emphasize the origination of these types of loans.

Commercial real estate loans generally involve a higher degree 
of credit risk because they typically have larger balances and are 
more affected by adverse conditions in the economy. Payments 

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1A Risk Factors

on loans secured by commercial real estate also often depend 
on the successful operation and management of the businesses 
that occupy these properties. Furthermore, these loans may 
be affected by factors outside the borrower’s control, such as 
adverse conditions in the real estate market or the economy or 
changes in government regulation. In the case of commercial 
& industrial loans, although we strive to maintain high credit 
standards and limit exposure to any one borrower, the collateral 
for these loans often consists of accounts receivable, inventory 
and equipment. This type of collateral typically does not yield 
substantial recovery in the event we need to foreclose on it and 
may rapidly deteriorate, disappear, or be misdirected in advance 
of foreclosure. This adds to the potential that our charge-offs will 
be more volatile than we have experienced in the past, which 
could significantly negatively affect our earnings in any quarter. In 
addition, some of our construction loans pose higher risk levels 
than the levels expected at origination, as projects may stall or sell 
at prices lower than expected. In addition, many of our borrowers 
also have more than one commercial real estate or construction 
loan outstanding with us. Consequently, an adverse development 
with respect to one loan or one credit relationship may expose us 
to significantly greater risk of loss.

Our continuing concentration of business 
in a relatively confined region may increase 
our risk.

Our  success  is  significantly  affected  by  general  economic 
conditions  in northern and central New Jersey, and eastern 
Pennsylvania.  Unlike  some  larger  banks  that  are  more 
geographically diversified, we provide banking, financial, and 
wealth management services to customers mostly located in 
our primary markets. Consequently, a downturn in economic 
conditions in our local markets would have a significant impact 
on our loan portfolios, the ability of borrowers to meet their loan 
payment obligations and the value of the collateral securing our 
loans. Adverse local economic conditions caused by inflation, 
recession, unemployment, state or local government action, 
or other factors beyond our control would impact these local 
economic conditions and could negatively affect the financial 
results of our business.

We have a significant amount of real estate loans. Depressed real 
estate values and real estate sales could have a negative effect on 
the ability of many of our borrowers to make timely repayments of 
their loans, which would have an adverse impact on our earnings 
and overall financial condition. Changes in the federal tax laws 
enacted in 2017 under the Tax Cuts and Jobs Act may have an 
adverse effect on the market for, and the valuation of, residential 
properties, and on the demand for such loans in the future, and 
could make it harder for borrowers to make their loan payments. 
These changes have a disproportionate effect on taxpayers 
in states with high residential home prices and high state and 
local taxes, like New Jersey. If home ownership becomes less 
attractive, demand for mortgage loans could decrease. The 
value of the properties securing loans in our loan portfolio may 
be adversely impacted as a result of the changing economics of 

home ownership, which could require an increase in our provision 
for loan losses, which would reduce our profitability and could 
materially adversely affect our business, financial condition and 
results of operations.

Additionally, we target our business development and marketing 
strategy for loans to serve primarily the banking and financial services 
needs of small- to medium-sized businesses in northern and central 
New Jersey and eastern Pennsylvania. These businesses generally 
have fewer financial resources in terms of capital or borrowing 
capacity  than  larger  entities.  If  general  economic  conditions 
negatively impact these businesses, our results of operations and 
financial condition may be adversely affected.

Strong competition within our market area 
may limit our growth and profitability.

Competition in the banking and financial services industry is 
intense and expanding with entrants into our market providing 
new and innovative technology-driven financial solutions. Our 
profitability depends upon our continued ability to successfully 
compete in our market area. We compete with commercial banks, 
savings institutions, mortgage banking firms, credit unions, finance 
companies, investment advisers, wealth managers, mutual funds, 
insurance companies, online lenders, large non-bank participants, 
and brokerage and investment banking firms operating both 
locally and elsewhere.

In  particular,  over  the  past  decade,  our  local  markets  have 
experienced the effects of substantial banking consolidation, 
and large out-of-state competitors have grown significantly. 
Many of these competitors have substantially greater resources 
and lending limits than we do, and may offer certain deposit 
and loan pricing, services or credit criteria that we do not or 
cannot provide. There are also a number of strong locally-based 
competitors with large capital positions in our market who may 
deploy aggressive strategies to drive growth, take our customers 
and win market share.

Furthermore, key components of the financial services value 
chain  have  been  replicated  by  digital  innovation,  commonly 
referred to as Fintech. As customer preferences and expectations 
continue to evolve, technology has lowered barriers to entry and 
made it possible for nonbanks to offer products and services 
traditionally provided by banks, such as automatic transfer and 
automatic payment systems. In addition, some of the largest 
technology firms are engaging in joint ventures with the largest 
banks to provide and or expand financial service offerings with 
a technological sophistication and breadth of marketing that 
smaller institutions do not have. Many of our competitors have 
fewer regulatory constraints and may have lower cost structures. 
Additionally, due to their size, many competitors may be able to 
achieve economies of scale and, as a result, may offer a broader 
range of products and services as well as better pricing for those 
products and services than we can. The adoption of these Fintech 
solutions within our market area may cause greater and faster 
disruption to our business model if we are unable to keep pace 
with, or invest wisely in, these enabling technologies.

35

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1A Risk Factors

Failure to keep pace with technological 
changes could adversely affect our 
business.

The financial services industry is continually undergoing rapid 
technological  change  with  frequent  introductions  of  new 
technology-driven  products  and  services.  The  effective  use 
of technology increases efficiency and enables financial institutions 
to  better  serve  customers  and  to  reduce  costs.  Our  future 
success depends, in part, upon our ability to address the needs 
of our customers by using technology to provide products and 
services that will satisfy customer demands, as well as to create 
additional efficiencies in our operations. Many of our competitors 
have substantially greater resources to invest in technological 
improvements. We may not be able to effectively implement new 
technology-driven products and services or be successful in 
marketing these products and services to our customers. Failure 
to successfully keep pace with technological change affecting the 
financial services industry could have a material adverse impact 
on our business and, in turn, our financial condition and results 
of operations.

We are subject to liquidity risk.

Liquidity risk is the potential that we will be unable to meet 
our  obligations  as  they  become  due,  capitalize  on  growth 
opportunities as they arise because of an inability to liquidate 
assets  or  obtain  adequate  funding  on  a  timely  basis  at  a 
reasonable cost, or meet regulatory-imposed expectations for 
liquidity levels. Liquidity is required to fund various obligations, 
including loan originations and commitments, withdrawals by 
depositors,  repayments  of  borrowings,  operating  expenses 
and  capital  expenditures.  Liquidity  is  derived  primarily  from 
deposit growth and retention; principal and interest payments, 
sales, maturities, and prepayments of loans and investment 
securities; net cash provided from operations; and access to 
other funding sources.

Our access to funding sources in amounts adequate to finance 
our activities could be impaired by factors specific to us or the 
financial services industry in general. Factors detrimental to 
our access to liquidity sources include a decrease in the level 
of  our  business  activity  due  to  a  market  downturn,  lack  of 
competitiveness, or adverse regulatory action against us. Our 
ability to borrow could also be impaired by factors that are not 
specific to us, such as a severe disruption of the financial markets 
or negative views and expectations about the prospects for the 
financial services industry.

We operate in a highly regulated 
environment and may be adversely affected 
by changes in laws and regulations.

We  are  subject  to  the  extensive  regulation,  supervision  and 
examination of various regulatory authorities, but primarily by the 
New Jersey Department of Banking and Insurance, our chartering 
authority, and by the FDIC, as insurer of our deposits. As a bank 
holding company, we are subject to regulation and oversight 
by the Federal Reserve Board. Such regulation and supervision 

govern the activities in which a bank and its holding company 
may engage and are intended primarily for the protection of the 
insurance fund and depositors. These regulatory authorities have 
extensive discretion in connection with their supervisory and 
enforcement activities, including the requirement for additional 
capital,  the  imposition  of  restrictions  on  our  operations,  the 
classification of our assets, the adequacy of our allowance for loan 
losses, and our management of risks posed by our reliance on 
third party vendors. Any change in such regulation and oversight, 
whether in the form of regulatory policy, regulations, or legislation, 
could have a material impact on our operations.

The  potential  exists  for  additional  federal  or  state  laws  and 
regulations regarding capital requirements, lending and funding 
practices and liquidity standards, and bank regulatory agencies 
are expected to remain active in responding to concerns and 
trends identified in examinations, including the potential issuance 
of formal enforcement orders. Actions taken to date, as well as 
potential actions, may not have the beneficial effects that are 
intended. In addition, new laws, regulations, and other regulatory 
changes could increase our costs of regulatory compliance and of 
doing business, and otherwise affect our operations. New laws, 
regulations, and other regulatory changes, may significantly affect 
the markets in which we do business, the markets for and value 
of our loans and investments, and our ongoing operations, costs 
and profitability.

We anticipate that our total consolidated 
assets will exceed $10 billion in 2020; if 
that occurs, we will be subject to additional 
regulation and increased supervision, 
including by the CFPB.

Provident’s  total  assets  were  $9.81  billion  at  December  31, 
2019. Banks with assets in excess of $10 billion are subject 
to  requirements  imposed  by  the  Dodd-Frank  Act  and  its 
implementing regulations including the examination authority 
of  the  Consumer  Financial  Protection  Bureau  to  assess  our 
compliance with federal consumer financial laws, imposition of 
higher FDIC premiums, reduced debit card interchange fees, and 
enhanced risk management frameworks, all of which increase 
operating costs and reduce earnings.

As  we  approach  $10  billion  in  assets,  we  continue  to  incur 
additional  costs  to  prepare  for  the  implementation  of  these 
imposed  requirements.  We  may  be  required  to  invest  more 
significant management attention and resources to evaluate and 
continue to make any changes necessary to comply with enhanced 
regulatory expectations. Further, federal financial regulators may 
require us to accelerate our actions and investments to prepare 
for compliance before we exceed $10 billion in total consolidated 
assets, and may suspend or delay certain regulatory actions, such 
as approving a merger agreement, if they deem our preparations 
to be inadequate. Upon reaching this threshold, we face the risk 
that we may fail to meet these requirements, which may negatively 
impact our results of operations and financial condition. While we 
cannot predict what effect any presently contemplated or future 
changes in the laws or regulations or their interpretations would 
have on us, these changes could be material.

36

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1A Risk Factors

We face regulatory scrutiny based on our 
commercial real estate lending.

The FDIC, the OCC and the FRB (collectively, the “Agencies”) 
have issued joint guidance entitled “Concentrations in Commercial 
Real Estate Lending, Sound Risk Management Practices” (the 
“CRE Guidance”). Although the CRE Guidance did not establish 
specific lending limits, it provides that a bank’s commercial real 
estate  lending  exposure  may  receive  increased  supervisory 
scrutiny where total non-owner occupied commercial real estate 
loans, including loans secured by apartment buildings, investor 
commercial real estate and construction and land loans (“CRE 
Loans”), represent 300% or more of an institution’s total risk-
based capital and the outstanding balance of the CRE Loan 
portfolio has increased by 50% or more during the preceding 
36 months. While our level of CRE Loans equaled 425.6% of 
total risk-based capital at December 31, 2019, our CRE Loan 
portfolio has not increased by 50% or more during the preceding 
36 months.

In December 2015, the Agencies released a new statement on 
prudent risk management for commercial real estate lending (the 
“2015 Statement”). In the 2015 Statement, the Agencies express 
concerns  about  easing  commercial  real  estate  underwriting 
standards, direct financial institutions to maintain underwriting 
discipline and exercise risk management practices to identify, 
measure  and  monitor  lending  risks,  and  indicate  that  the 
Agencies will continue “to pay special attention” to commercial 
real estate lending activities and concentrations going forward. 
If our regulators were to impose restrictions on the amount of 
commercial real estate loans we can hold in our loan portfolio, or 
require higher capital ratios as a result of the level of commercial 
real estate loans held, our earnings or our ability to engage in 
certain merger and acquisition activity could be adversely affected.

We may not be able to detect money 
laundering and other illegal or improper 
activities fully or on a timely basis, which 
could expose us to additional liability and 
could have a material adverse effect on us.

We are required to comply with anti-money laundering, anti-
terrorism and other laws and regulations in the United States. 
These laws and regulations require us, among other things, to 
adopt and enforce “know-your-customer” policies and procedures 
and to report suspicious and large transactions to applicable 
regulatory authorities. These laws and regulations have become 
increasingly complex and detailed, require improved systems and 
sophisticated monitoring and compliance personnel and have 
become the subject of enhanced government supervision.

While  we  have  adopted  policies  and  procedures  aimed  at 
detecting and preventing the use of our banking network for 
money  laundering  and  related  activities,  those  policies  and 
procedures may not completely eliminate instances in which we 
may be used by customers to engage in money laundering and 
other illegal or improper activities. To the extent we fail to fully 
comply with applicable laws and regulations, the FDIC, along 
with other banking agencies, has the authority to impose fines 

and other penalties and sanctions on us. In addition, our business 
and reputation could suffer if customers use our banking network 
for money laundering or illegal or improper purposes.

Acquisitions may be delayed, impeded, or 
prohibited due to regulatory issues.

Acquisitions  by  the  Company,  particularly  those  of  financial 
institutions, are subject to approval by a variety of federal and 
state regulatory agencies (collectively, “regulatory approvals”). 
The process for obtaining these required regulatory approvals 
has become substantially more difficult in recent years. Regulatory 
approvals could be delayed, impeded, restrictively conditioned or 
denied due to existing or new regulatory issues the Company has, 
or may have, with regulatory agencies, including, without limitation, 
issues related to BSA compliance, CRA issues, fair lending laws, 
fair housing laws, consumer protection laws, unfair, deceptive, or 
abusive acts or practices regulations, and other similar laws and 
regulations. We may fail to pursue, evaluate or complete strategic 
and competitively significant acquisition opportunities as a result of 
our inability, or perceived or anticipated inability, to obtain regulatory 
approvals in a timely manner, under reasonable conditions or at all. 
The regulatory approvals may contain conditions on the completion 
of the merger that adversely affect our business following the 
closing, or which are not anticipated or cannot be met. Difficulties 
associated with potential acquisitions that may result from these 
factors could have a material adverse impact on our business, and, 
in turn, our financial condition and results of operations.

A failure in or breach of our operational or 
security systems or infrastructure, or those 
of third parties, could disrupt our businesses, 
and adversely impact our results of 
operations, liquidity and financial condition, 
as well as cause reputational harm. 

The Bank collects, processes and stores sensitive consumer data 
by utilizing computer systems and telecommunications networks 
operated by both the Bank and third-party service providers. Our 
operational and security systems, infrastructure, including our 
computer systems, data management, and internal processes, as 
well as those of third parties, are integral to our business. We rely 
on our employees and third parties in our day-to-day and ongoing 
operations, who may, as a result of human error, misconduct 
or malfeasance, or failure or breach of third- party systems or 
infrastructure, expose us to risk. We have taken measures to 
implement backup systems and other safeguards to support our 
operations, but our ability to conduct business may be adversely 
affected by any significant disruptions to us or to third parties with 
whom we interact. In addition, our ability to implement backup 
systems and other safeguards with respect to third-party systems 
is more limited than with our own systems.

We handle a substantial volume of customer and other financial 
transactions every day. Our financial, accounting, data processing, 
check processing, electronic funds transfer, loan processing, 
online and mobile banking, automated teller machines, or ATMs, 
backup or other operating or security systems and infrastructure 

37

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1A Risk Factors

may fail to operate properly or become disabled or damaged as 
a result of a number of factors including events that are wholly 
or partially beyond our control. This could adversely affect our 
ability to process these transactions or provide these services. 
There  could  be  sudden  increases  in  customer  transaction 
volume, electrical, telecommunications or other major physical 
infrastructure outages, natural disasters, events arising from 
local or larger scale political or social matters, including terrorist 
acts, and cyber attacks. We continuously update these systems 
to support our operations and growth. This updating entails 
significant costs and creates risks associated with implementing 
new systems and integrating them with existing ones. Operational 
risk exposures could adversely impact our results of operations, 
liquidity and financial condition, and cause reputational harm.

A cyber-attack, data breach, or a technology 
failure of ours could adversely affect our 
ability to conduct our business or manage 
our exposure to risk, result in the disclosure 
or misuse of confidential or proprietary 
information, increase our costs to maintain 
and update our operational and security 
systems and infrastructure, and adversely 
impact our results of operations, liquidity 
and financial condition, as well as cause 
reputational harm.

Our business is highly dependent on the security and efficacy 
of our infrastructure, computer and data management systems. 
Cyber security risks for financial institutions have significantly 
increased in recent years in part because of the proliferation of 
new technologies, the use of the Internet and telecommunications 
technologies to conduct financial transactions, and the increased 
sophistication and activities of organized crime, hackers, terrorists 
and other external parties, including foreign state actors. Our 
operations rely on the secure processing, transmission, storage 
and retrieval of confidential, proprietary and other information in 
our computer and data management systems and networks. 
We rely on digital technologies, computer, database and email 
systems, software, and networks to conduct our operations. 

Financial institutions have been subject to, and are likely to continue 
to be the target of, cyber-attacks, including computer viruses, 
malicious or destructive code, phishing attacks, denial of service 
or other security breaches that could result in the unauthorized 
release, gathering, monitoring, misuse, loss or destruction of 
confidential, proprietary and other information of the institution, 
its employees, customers or third parties, or otherwise materially 
disrupt network access or business operations. For example, 
denial of service attacks have been launched against a number of 
large financial institutions and several large retailers have disclosed 
substantial cyber security breaches affecting debit and credit card 
accounts of their customers. We have experienced cyber security 
incidents in the past, although not material, and we anticipate 
that, as a larger bank, we could experience further incidents. 
There can be no assurance that we will not suffer material losses 
or other material adverse consequences relating to technology 
failure, cyber-attacks or other information or security breaches.

In addition, there have been instances where financial institutions 
have been victims of fraudulent activity in which criminals pose 
as  customers  to  initiate  wire  and  automated  clearinghouse 
transactions from customer accounts. Although the Bank has 
policies and procedures in place to verify the authenticity of 
its customers, the Bank cannot assure that such policies and 
procedures will prevent all fraudulent transfers. Such activity could 
result in financial liability and harm to our reputation.

Misconduct by our employees could also result in fraudulent, 
improper or unauthorized activities on behalf of customers or 
improper use of confidential information. The Bank may not be able 
to prevent employee errors or misconduct, and the precautions 
the Bank takes to detect these types of activity might not be 
effective in all cases. Employee errors or misconduct could subject 
the Bank to civil claims for negligence or regulatory enforcement 
actions, including fines and restrictions on our business.

As cyber threats and other fraudulent activity continues to evolve, 
we may be required to expend significant additional resources to 
continue to modify and enhance our protective measures, or to 
investigate and remediate any information security vulnerabilities or 
incidents. Any of these matters could result in our loss of customers 
and business opportunities, significant disruption to our operations 
and business, misappropriation or destruction of our confidential 
information and/or that of our customers, or damage to our 
customers’ computers or systems, and could result in a violation 
of applicable privacy laws and other laws, litigation exposure, 
regulatory fines, penalties or intervention, loss of confidence in our 
security measures, reputational damage, reimbursement or other 
compensatory costs, and additional compliance costs. In addition, 
any of the matters described above could adversely impact our 
results of operations and financial condition.

We rely on third-party providers and other 
suppliers for a number of services that are 
important to our business. A breach, failure, 
interruption, cessation of an important 
service by any third-party could have a 
material adverse effect on our business, as 
well as cause reputational harm.

We are dependent for the majority of our technology, including 
our core operating system, on third-party providers. The Bank 
collects, processes and stores sensitive consumer data by utilizing 
computer systems and telecommunications networks operated 
by third-party service providers, which are integral to our business. 
We handle a substantial volume of customer and other financial 
transactions every day. Our financial, accounting, data processing, 
check processing, electronic funds transfer, loan processing, 
online and mobile banking, automated teller machines, or ATMs, 
backup or other operating or security systems and infrastructure 
may fail to operate properly or become disabled or damaged as 
a result of a number of factors including events that are wholly or 
partially beyond our control.

We have taken measures to implement backup systems and 
other safeguards to support our operations, but our ability to 
conduct business may be adversely affected by any significant 
disruptions to third parties with whom we interact. In addition, 

38

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 1A Risk Factors

our ability to implement backup systems and other safeguards 
with respect to third-party systems is more limited than with our 
own systems. If these third parties were to discontinue providing 
services  to  us,  we  may  experience  significant  disruption  to 
our business. In addition, each of these third parties faces the 
risk of cyber-attack, information breach or loss, or technology 
failure. If any of our third-party service providers experience such 
difficulties, or if there is any other disruption in our relationships 
with them, we may be required to find alternative sources of 
such services. We are dependent on these third-party providers 
securing their information systems, over which we have limited 
control, and a breach of their information systems could adversely 
affect our ability to process transactions, service our clients or 
manage our exposure to risk and could result in the disclosure 
of sensitive, personal customer information, which could have a 
material adverse impact on our business through damage to our 
reputation, loss of business, remedial costs, additional regulatory 
scrutiny or exposure to civil litigation and possible financial liability. 
Assurance cannot be provided that we could negotiate terms with 
alternative service sources that are as favorable or could obtain 
services with similar functionality as found in existing systems 
without the need to expend substantial resources, if at all, thereby 
resulting in a material adverse impact on our business and results 
of operations.

We continuously update these systems to support our operations 
and growth. This updating entails significant costs and creates 
risks associated with implementing new systems and integrating 
them  with  existing  ones.  Operational  risk  exposures  could 
adversely impact our results of operations, liquidity and financial 
condition, and cause reputational harm. Insurance coverage may 
not be available for such losses, or where available, such losses 
may exceed insurance limits. This risk of loss also includes the 
potential legal actions that could arise as a result of an operational 
deficiency  or  as  a  result  of  noncompliance  with  applicable 
regulatory  standards,  adverse  business  decisions  or  their 
implementation, and customer attrition due to potential negative 
publicity. While we maintain a risk management program that is 
designed to minimize risk, we could suffer losses, face regulatory 
action, and suffer damage to our reputation as a result of our 
failure to properly anticipate and manage these risks.

A general economic slowdown or 
uncertainty that produces either reduced 
returns or excessive market volatility could 
adversely impact our overall profitability, 
including our wealth management fee 
income.

A general economic slowdown could affect our core banking 
business. Headwinds facing the U.S. economy strengthened 
during  2019,  despite  the  continuation  of  the  current  U.S. 
economic expansion, noting in particular that manufacturing 
activity slowed more sharply than the rest of the economy. The 
consensus forecast indicates that the U.S. economy will continue 
to slow down towards its long-run potential rate of growth, but 
the risk of a recession is rising. Adverse changes in the economy 

could negatively affect the ability of our borrowers to repay their 
loans or force us to offer lower interest rates to encourage new 
borrowing activity.

Furthermore,  uncertainty  and  market  volatility  regardless  of 
overall market conditions could affect the value of the assets 
under management in our wealth management business resulting 
in lower fee income. Conditions that produce extended market 
volatility could affect our ability to provide our clients with an 
adequate return, thereby impacting our ability to attract new 
clients or causing existing clients to seek more stable investment 
opportunities with alternative wealth advisors.

Changes in U.S. trade policies, including 
the imposition of tariffs and retaliatory 
tariffs, may adversely impact our business, 
financial condition and results of operations

There continues to be discussion and dialogue regarding potential 
changes to U.S. trade policies, legislation, treaties and tariffs with 
countries such as China and the European Union. Tariffs and 
retaliatory tariffs have been imposed, and additional tariffs and 
retaliatory tariffs have been proposed. Such tariffs, retaliatory 
tariffs or other trade restrictions on products and materials that 
our customers import or export could cause the prices of our 
customers’ products to increase, which could reduce demand for 
such products, or reduce our customers’ margins, and adversely 
impact their revenues, financial results and ability to service debt. 
This in turn, could adversely affect our financial condition and 
results of operations. In addition, to the extent changes in the 
political environment have a negative impact on us or on the 
markets in which we operate our business, results of operations 
and financial condition could be materially and adversely impacted 
in the future. It remains unclear what the U.S. government or 
foreign governments will or will not do with respect to tariffs 
already  imposed,  additional  tariffs  that  may  be  imposed,  or 
international trade agreements and policies.

Acts of terrorism, severe weather, natural 
disasters, public health issues and other 
external events could impact our ability to 
conduct business.

Our business is subject to risk from external events that could 
affect  the  stability  of  our  deposit  base,  impair  the  ability  of 
borrowers to repay outstanding loans, impair the value of collateral 
securing loans, cause significant property damage, result in loss 
of revenue, and/or cause us to incur additional expenses. For 
example, financial institutions have been, and continue to be, 
targets of terrorist threats aimed at compromising their operating 
and communication systems. The metropolitan New York and 
Philadelphia areas remain central targets for potential acts of 
terrorism, including cyber terrorism, which could affect not only our 
operations but those of our customers. Additionally, there could 
be sudden increases in customer transaction volume, electrical, 
telecommunications or other major physical infrastructure outages, 
natural disasters, events arising from local or larger scale political 

39

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

Item 1A Risk Factors

or social matters, including terrorist acts, and cyber attacks. The 
emergence of widespread health emergencies or pandemics, 
such as the potential spread of the coronavirus (“Covid-19”), 
could lead to regional quarantines, business shutdowns, labor 
shortages, disruptions to supply chains, and overall economic 
instability. Events such as these may become more common in 
the future and could cause significant damage such as disrupt 
power and communication services, impact the stability of our 
facilities and result in additional expenses, impair the ability of 
our borrowers to repay their loans, reduce the value of collateral 
securing the repayment of our loans, which could result in the 
loss of revenue. While we have established and regularly test 
disaster recovery procedures, the occurrence of any such event 
could have a material adverse effect on our business, operations 
and financial condition.

Uncertainty about the future of LIBOR may 
adversely affect our business.

The London Interbank Offered Rate (“LIBOR”) is a global financial 
benchmark and reference rate that we use to set interest rates 
for  a  significant  portion  of  our  commercial  loan  portfolio.  At 
December 31, 2019, loans that tied to the LIBOR rate totaled 
$1.75 billion. The marketplace that sets the LIBOR rate has 
announced that it will no longer support LIBOR after 2021. 

depending on the terms of the governing instruments, and such 
discontinuation may increase operational and other risks to the 
Company and the industry. 

In addition, the implementation of LIBOR alternatives may increase 
compliance costs and operational costs.

A State Bank in New Jersey could be 
disruptive to our overall strategies and 
potentially reduce the level of public funds 
held on deposit with us.

We maintain a large and relatively stable level of deposits from 
local government entities, primarily through relationships we have 
cultivated with New Jersey municipalities. These deposits are a 
relatively low-cost source used to fund our loans and investments. 
The State of New Jersey is considering creating a State Bank, 
whose  purpose  would  be  to  promote  small  businesses,  fair 
educational  lending,  housing,  infrastructure  improvements, 
community development, economic development, commerce 
and industry in the State. As currently proposed, it intends to 
permit State funds, including funds from State institutions and 
any State public source, to be held by the State Bank. There can 
be no assurance that legislation to create a State Bank will pass 
or whether it will pass as currently proposed.

Provident has not yet determined which alternative rate is most 
applicable, and there can be no assurances on which benchmark 
rate(s) may replace LIBOR or how LIBOR will be determined for 
purposes of financial instruments that are currently referencing 
LIBOR if and when it ceases to exist. If LIBOR is discontinued 
after 2021 as expected, there may be uncertainty or differences in 
the calculation of the applicable interest rate or payment amount 

Given the degree of our funding reliance on many New Jersey-
based public entities and the potential scope of the proposed 
State Bank’s lending activities, we are uncertain of the impact this 
proposal may have on us. If we are unable to retain the current 
level of public funds on deposit, we may need to increase the 
costs associated with our funding needs, which could have a 
negative impact on our net income.

40

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART I   

 Item 4 Mine Safety Disclosures

Item 1B.  Unresolved Staff Comments

There are no unresolved comments from the staff of the SEC to report.

Item 2.  Properties

Property

At December 31, 2019, the Bank conducted business through 
83 full-service branch offices located in Bergen, Essex, Hudson, 
Hunterdon,  Mercer,  Middlesex,  Monmouth,  Morris,  Ocean, 
Passaic, Somerset, Union and Warren counties in New Jersey, 
and in Bucks, Lehigh and Northampton counties in Pennsylvania. 
The Bank maintains satellite loan production offices in Convent 
Station, Flemington, Paramus, and Manasquan, New Jersey, 

as well as in Bethlehem, Newtown and Wayne, Pennsylvania. 
The aggregate net book value of premises and equipment was 
$55.2 million at December 31, 2019.

The Company’s executive offices are located in a leased facility at 
239 Washington Street, Jersey City, New Jersey, which is also the 
Bank’s Main Office. The Bank’s administrative offices are located 
in a leased facility at 100 Wood Avenue South, Iselin, New Jersey.

Item 3.  Legal Proceedings

The Company is involved in various legal actions and claims arising in the normal course of its business. In the opinion of management, 
these legal actions and claims are not expected to have a material adverse impact on the Company’s financial condition and results 
of operations. 

Item 4.  Mine Safety Disclosures

Not applicable.

41

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II

PART II

Item 5.  Market For Registrant’s Common Equity 

and Related Stockholder Matters and Issuer 
Purchases of Equity Securities

The Company’s common stock trades on the New York Stock 
Exchange  (“NYSE”)  under  the  symbol  “PFS.”  Trading  in  the 
Company’s common stock commenced on January 16, 2003.

As of February 3, 2020, there were 83,209,293 shares of the 
Company’s  common  stock  issued  and  65,964,970  shares 
outstanding, and approximately 4,539 stockholders of record.

On January 31, 2020, the Board of Directors declared a quarterly 
cash dividend of $0.23 per common share which was paid on 

February 28, 2020, to common stockholders of record as of the 
close of business on February 14, 2020. The Company’s Board 
of Directors intends to review the payment of dividends quarterly 
and plans to continue to maintain a regular quarterly cash dividend 
in the future, subject to financial condition, results of operations, 
tax considerations, industry standards, economic conditions, 
regulatory restrictions that affect the payment of dividends by 
the Bank to the Company and other relevant factors.

Stock Performance Graph

Set forth below is a stock performance graph comparing (a) the 
cumulative total return on the Company’s common stock for 
the period December 31, 2014 through December 31, 2019, (b) the 
cumulative total return on stocks included in the Russell 2000 
Index over such period, and (c) the cumulative total return of the 

SNL Thrift Index over such period. The SNL Thrift Index, produced 
by SNL Financial LC, contains all thrift institutions traded on the 
NYSE and NASDAQ stock exchange. Cumulative return assumes 
the reinvestment of dividends and is expressed in dollars based 
on an assumed investment of $100 on December 31, 2014.

$
250

200

150

100

50

l

e
u
a
V
x
e
d
n

I

Total Return Performance

$163.49

$148.49
$141.80

2014

2015

2016

2017

2018

2019

Provident Financial Services, Inc.

Russell 2000

SNL Thrift

Period Ending

Index

12/31/2014

12/31/2015

12/31/2016

12/31/2017

12/31/2018

12/31/2019

Provident Financial Services, Inc.

Russell 2000

SNL Thrift

100.00 

100.00 

100.00 

115.42 

95.59 

112.45 

167.81 

115.95 

137.74 

165.79 

132.94 

136.74 

153.15 

118.30 

115.17 

163.49 

148.49 

141.80 

42

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report 
PART II   

 Item 6 Selected Financial Data

The following table reports information regarding purchases of the Company’s common stock during the fourth quarter of 2019 under 
the stock repurchase plan approved by the Company’s Board of Directors:

ISSUER PURCHASES OF EQUITY SECURITIES

Period

October 1, 2019 through October 31, 2019

November 1, 2019 through November 30, 2019

December 1, 2019 through December 31, 2019

TOTAL

(a) Total Number 
of Shares 
Purchased

(b) Average 
Price Paid per 
Share

(c) Total Number of 
Shares Purchased 
as Part of Publicly 
Announced Plans or 
Programs(1)

(d) Maximum  
Number of Shares that 
May Yet Be Purchased 
Under the Plans or 
Programs(1)

— 

— 

— 

— 

$  — 

— 

— 

$  — 

— 

— 

— 

— 

1,594,731 

1,594,731 

1,594,731 

(1)  On December 20, 2012, the Company’s Board of Directors approved the purchase of up to 3,017,770 shares of its common stock under an eighth general 

repurchase program which commenced upon completion of the seventh repurchase program. The repurchase program has no expiration date.

There were no purchases of the Company’s common stock during the fourth quarter of 2019 under the stock repurchase plan approved 
by the Company’s Board of Directors. The Company repurchased 916,326 shares of its common stock at a cost of $21.8 million in 
2019. At December 31, 2019, 1.6 million shares were eligible for repurchase under the board approved stock repurchase program.

Item 6.  Selected Financial Data

The summary information presented below at or for each of the periods presented is derived in part from and should be read in 
conjunction with the consolidated financial statements of the Company presented in Item 8.

(in thousands)

Selected Financial Condition Data:

Total assets

Loans, net(1)

Held to maturity debt securities

Available for sale debt securities

Deposits

Borrowed funds

Stockholders’ equity

At December 31,

2019

2018

2017

2016

2015

$ 9,808,578 $ 9,725,769  $ 9,845,274  $ 9,500,465  $ 8,911,657 

7,277,360 

7,195,026 

7,265,523 

6,941,603 

6,476,250 

453,629 

479,425 

477,652 

488,183 

976,919 

1,063,079 

1,037,154 

1,039,837 

473,684 

964,014 

7,102,609 

6,830,122 

6,714,166 

6,553,629 

5,923,987 

1,125,146 

1,442,282 

1,742,514 

1,612,745 

1,707,632 

1,413,840 

1,358,980 

1,298,661 

1,251,781 

1,196,065 

(1)  Loans are shown net of allowance for loan losses, deferred fees and unearned discount.

43

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 6 Selected Financial Data

(In thousands, except per share data)

Selected Operations Data:

Interest income

Interest expense

Net interest income

Provision for loan losses

Net interest income after provision for loan losses

Non-interest income

Non-interest expense

Income before income tax expense

Income tax expense

NET INCOME 

Earnings per share:

Basic earnings per share

Diluted earnings per share

Selected Financial and Other Data(1)

Performance Ratios:

Return on average assets

Return on average equity

Average net interest rate spread

Net interest margin(2)

Average interest-earning assets to average  
interest-bearing liabilities

Non-interest income to average total assets

Non-interest expenses to average total assets

Efficiency ratio(3)

Asset Quality Ratios:

For the Years Ended December 31,

2019

2018

2017

2016

2015

$

371,470 $

359,829 $

323,846 $

302,315 $

291,781

73,497 

297,973 

13,100 

284,873 

63,794 

201,579 

147,088 

34,455 

59,153 

45,644 

43,748 

41,901 

300,676 

278,202 

258,567 

249,880 

23,700 

5,600 

5,400 

4,350 

276,976 

272,602 

253,167 

245,530 

58,676 

191,735 

143,917 

25,530 

55,697 

187,822 

140,477 

46,528 

55,393 

183,778 

124,782 

36,980 

55,222 

180,589 

120,163 

36,441 

$

112,633 $

118,387 $

93,949 $

87,802 $

83,722

$

$

1.74  $

1.74  $

1.82  $

1.82  $

1.46  $

1.45  $

1.38  $

1.38  $

1.33 

1.33 

At or For the Years Ended December 31,

2019

2018

2017

2016

2015

1.15% 

1.22% 

0.99%

0.95%

0.96% 

8.07 

3.10 

3.35 

1.31 

0.65 

2.05 

8.93 

3.20 

3.39 

1.29 

0.60 

1.97 

7.28 

3.07 

3.21 

1.27 

0.58 

1.97 

7.12 

2.98 

3.11 

1.25 

0.60 

1.99 

7.12 

3.07 

3.20 

1.24 

0.64 

2.07 

55.72 

53.36 

56.25 

58.54 

59.19 

Non-performing loans to total loans

Non-performing assets to total assets

Allowance for loan losses to non-performing loans

Allowance for loan losses to total loans

0.55% 

0.44 

138.14 

0.76 

0.35%

0.28 

216.28 

0.77 

0.48% 

0.42 

172.34 

0.82 

0.61% 

0.53 

145.95 

0.88 

0.68% 

0.62 

137.92 

0.94 

Capital Ratios:

Leverage capital(4)

Total risk based capital(4)

Average equity to average assets

Other Data:

Number of full-service offices

Full time equivalent employees

10.34% 

10.24% 

9.65% 

9.25% 

9.25% 

13.47 

14.20 

83 

992 

13.27 

13.61 

84 

1,002 

12.67 

13.53 

84 

1,006 

12.50 

13.38 

87 

1,001 

12.57 

13.53 

87 

1,008 

(1)  Averages presented are daily averages.
(2)  Net interest income divided by average interest earning assets.
(3)  Represents the ratio of non-interest expense divided by the sum of net interest income and non-interest income.
(4)  Leverage capital ratios are presented as a percentage of quarterly average tangible assets. Risk-based capital ratios are presented as a percentage of  

risk-weighted assets.

44

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

PART II   

(in thousands)

Efficiency Ratio Calculation:

Net interest income

Non-interest income

TOTAL INCOME

2019

2018

2017

2016

2015

At December 31,

$

297,973 

$

300,676 

$

278,202 

$

258,567 

$

249,880 

63,794 

58,676 

55,697 

55,393 

55,222 

$ 361,767 

$ 359,352 

$ 333,899 

$ 313,960 

$ 305,102 

NON-INTEREST EXPENSE

$ 201,579 

$ 191,735 

$ 187,822 

$ 183,778 

$ 180,589 

EXPENSE/INCOME

55.72%

53.36%

56.25%

58.54%

59.19%

Item 7.  Management’s Discussion and Analysis of 

Financial Condition and Results of Operations

General

On January 15, 2003, the Company became the holding company 
for the Bank, following the completion of the conversion of the 
Bank to a New Jersey-chartered capital stock savings bank. 
The Company issued an aggregate of 59,618,300 shares of its 
common stock in a subscription offering to eligible depositors. 
Concurrent with the conversion, the Company contributed an 
additional 1,920,000 shares of its common stock and $4.8 million 

in cash to The Provident Bank Foundation, a charitable foundation 
established by the Bank.

The Company conducts business through its subsidiary, the Bank, 
a community- and customer-oriented bank currently operating 
full-service branches and loan production offices throughout 
northern and central New Jersey, as well as Bucks, Lehigh and 
Northampton counties in Pennsylvania.

Strategy

Established in 1839, the Bank is the oldest New Jersey-chartered 
bank  in  the  state.  The  Bank  offers  a  full  range  of  retail  and 
commercial loan and deposit products, and emphasizes personal 
service and convenience.

The Bank’s strategy is to grow profitably through a commitment to 
credit quality and expanding market share by acquiring, retaining 
and expanding customer relationships, while carefully managing 
interest rate risk.

The Bank continues to maintain a diversified loan portfolio with 
an emphasis on commercial mortgage, multi-family, construction 
and commercial loans in its efforts to reduce interest rate risk. 
These types of loans generally have adjustable rates that initially 
are higher than residential mortgage loans and generally have a 
higher rate of risk. The Bank’s lending policy focuses on quality 
underwriting standards and close monitoring of the loan portfolio. 
At December 31, 2019, these commercial loan types accounted for 
80.0% of the loan portfolio and retail loans accounted for 20.0%. The 
Company intends to continue to focus on commercial mortgage, 
multi-family, construction and commercial lending relationships.

The  Company’s  relationship  banking  strategy  focuses  on 
increasing core accounts and expanding relationships through 
its branch network, mobile banking, online banking and telephone 
banking  touch  points.  The  Company  continues  to  evaluate 
opportunities  to  increase  market  share  by  expanding  within 
existing and contiguous markets. Core deposits, consisting of 

savings and demand deposit accounts, are generally a stable, 
relatively inexpensive source of funds. At December 31, 2019, 
core deposits were 89.7% of total deposits.

The Company’s results of operations are primarily dependent upon 
net interest income, the difference between interest earned on 
interest-earning assets and the interest paid on interest-bearing 
liabilities. Changes in interest rates could have an adverse effect 
on net interest income to the extent the Company’s interest-
bearing assets and interest-bearing liabilities reprice or mature 
at different times or relative interest rates. An increase in interest 
rates generally may result in a decrease in the Company’s average 
interest rate spread and net interest income, which could have 
a negative effect on profitability. The Company generates non-
interest income such as income from retail and business account 
fees, loan servicing fees, loan origination fees, loan level swap 
fees, appreciation in the cash surrender value of Bank-owned life 
insurance, income from loan or securities sales, fees from wealth 
management services and investment product sales and other 
fees. The Company’s operating expenses consist primarily of 
compensation and benefits expense, occupancy and equipment 
expense, data processing expense, the amortization of intangible 
assets, marketing and advertising expense and other general and 
administrative expenses. The Company’s results of operations are 
also affected by general economic conditions, changes in market 
interest rates, changes in asset quality, changes in asset values, 
actions of regulatory agencies and government policies.

45

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

Acquisition

On April 1, 2019, Beacon Trust Company (“Beacon”) completed 
its acquisition of certain assets of Tirschwell & Loewy, Inc. (“T&L”), 
a New York City-based independent registered investment adviser. 
Beacon is a wholly owned subsidiary of Provident Bank which, in 
turn, is wholly owned by the Company. This acquisition expanded 
the Company’s wealth management business by $822.4 million 
of assets under management at the time of acquisition.

The acquisition was accounted for under the acquisition method 
of accounting. The Company recorded goodwill of $8.2 million, a 
customer relationship intangible of $12.6 million and $800,000 of 
other identifiable intangibles related to the acquisition. In addition, 
the Company recorded a contingent consideration liability at its fair 
value of $6.6 million. The contingent consideration arrangement 
requires the Company to pay additional cash consideration to 
T&L’s former stakeholders over a three-year period after the 
closing date of the acquisition if certain financial and business 
retention targets are met. The acquisition agreement limits the 
total additional payment to a maximum of $11.0 million, to be 

Critical Accounting Policies

The  Company  considers  certain  accounting  policies  to  be 
critically  important  to  the  fair  presentation  of  its  financial 
condition  and  results  of  operations.  These  policies  require 
management to make complex judgments on matters which 
by their nature have elements of uncertainty. The sensitivity 
of the Company’s consolidated financial statements to these 
critical accounting policies, and the assumptions and estimates 
applied, could have a significant impact on its financial condition 
and results of operations. These assumptions, estimates and 
judgments  made  by  management  can  be  influenced  by  a 
number of factors, including the general economic environment. 
The Company has identified the following as critical accounting 
policies:

zz Adequacy of the allowance for loan losses

zz Valuation of deferred tax assets

The  calculation  of  the  allowance  for  loan  losses  is  a  critical 
accounting policy of the Company. The allowance for loan losses 
is a valuation account that reflects management’s evaluation of 
the probable losses in the loan portfolio. The Company maintains 
the allowance for loan losses through provisions for loan losses 
that are charged to income. Charge-offs against the allowance 
for loan losses are taken on loans where management determines 
that the collection of loan principal is unlikely. Recoveries made on 
loans that have been charged-off are credited to the allowance 
for loan losses.

Management performs a quarterly evaluation of the adequacy of 
the allowance for loan losses. The analysis of the allowance for loan 
losses has two elements: collectively evaluated for impairment and 
individually evaluated for impairment. Management’s evaluation of 
the adequacy of the allowance for loan losses includes a review 

determined based on actual future results. Total cost of the 
acquisition was $21.6 million, which included cash consideration 
of $15.0 million and contingent consideration with a fair value 
of  $6.6  million.  Tangible  assets  acquired  in  the  transaction 
were nominal. No liabilities were assumed in the acquisition. 
The goodwill recorded in the transaction is deductible for tax 
purposes. The calculation of goodwill is subject to change for up 
to one year after the closing date of the transaction as additional 
information relative to closing date estimates and uncertainties 
becomes available. As the Company finalizes its analysis of these 
assets, there may be adjustments to the recorded carrying values.

In  the  fourth  quarter  of  2019,  the  Company  increased  the 
estimated fair value of the contingent consideration liability by 
$2.8 million. This was based upon recent favorable performance 
and improved projections for the remaining measurement period. 
The total contingent consideration liability at December 31, 2019 
was $9.4 million. 

of all loans on which the collectability of principal may not be 
reasonably assured. For residential mortgage and consumer 
loans, this is determined primarily by delinquency status. For 
commercial mortgage, multi-family, construction and commercial 
loans, an extensive review of financial performance, payment 
history and collateral values is conducted on a quarterly basis.

As part of its evaluation of the adequacy of the allowance for 
loan losses, each quarter management prepares an analysis 
that segments the entire loan portfolio based on similar risk 
characteristics,  primarily  loan  type  (residential  mortgage, 
commercial mortgage, construction, commercial, etc.) and risk 
rating level.

When assigning a risk rating to a loan, management utilizes 
a nine point internal risk rating system. Loans deemed to be 
“acceptable quality” are rated 1 through 4, with a rating of 
1 established for loans with minimal risk. Loans deemed to 
be of “questionable quality” are rated 5 (watch) or 6 (special 
mention).  Loans  with  adverse  classifications  (substandard, 
doubtful or loss) are rated 7, 8 or 9, respectively. Commercial 
mortgage, multi-family, construction and commercial loans are 
rated individually and each lending officer is responsible for risk 
rating loans in their portfolio. These risk ratings are then reviewed 
by the department manager and/or the Chief Lending Officer 
and the Credit Department. The risk ratings are also confirmed 
through periodic loan review examinations, which are currently 
performed by an independent third party, and periodically by 
the Credit Committee in the credit renewal or approval process. 
In addition, the Bank requires an annual review be performed 
for commercial and commercial real estate loans above certain 
dollar thresholds, depending on loan type, to help determine the 
appropriate risk rating.

46

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

PART II   

The allowance for loan losses collectively evaluated for impairment 
consists of both quantitative and qualitative loss components. 
Management estimates the quantitative component by segmenting 
the loan portfolio based on similar risk characteristics and applying 
quantitative loss factors to each loan segment and applying 
qualitative adjustments to each loan segment at the portfolio 
level. Quantitative loss factors give consideration to historical loss 
experience by loan segment based upon a look-back period and 
adjusted for a loss emergence period. Quantitative loss factors 
are evaluated at least annually. Management completed its annual 
evaluation of the quantitative loss factors for the quarter ended 
September 30, 2019. Qualitative adjustments give consideration 
to other qualitative or environmental factors such as trends and 
levels of delinquencies, impaired loans, charge-offs, recoveries 
and loan volumes, as well as national and local economic trends 
and conditions. Qualitative adjustments reflect risks in the loan 
portfolio not captured by the quantitative loss factors and, as 
such, are evaluated from a risk level perspective relative to the risk 
levels present over the look-back period. Qualitative adjustments 
are recalibrated at least annually and evaluated at least quarterly. 
The reserves resulting from the application of both of these sets 
of loss factors are combined to arrive at the allowance for loans 
collectively evaluated for impairment.

Management believes the primary risks inherent in the portfolio 
are a general decline in the economy, a decline in real estate 
market values, rising unemployment or a protracted period of 
elevated unemployment, increasing vacancy rates in commercial 
investment properties and possible increases in interest rates in 
the absence of economic improvement. Any one or a combination 
of these events may adversely affect borrowers’ ability to repay 
the loans, resulting in increased delinquencies, loan losses and 
future levels of provisions. Accordingly, the Company has provided 
for loan losses at the current level to address the current risk in 
its loan portfolio. Management considers it important to maintain 
the ratio of the allowance for loan losses to total loans at an 
acceptable level given current economic conditions, interest rates 
and the composition of the portfolio.

Although  management  believes  that  the  Company  has 
established and maintained the allowance for loan losses at 
appropriate levels, additions may be necessary if future economic 
and  other  conditions  differ  substantially  from  the  current 
operating environment. Management evaluates its estimates 
and assumptions on an ongoing basis giving consideration to 
historical experience and other factors, including the current 
economic  environment,  which  management  believes  to  be 
reasonable  under  the  circumstances.  Such  estimates  and 
assumptions are adjusted when facts and circumstances dictate. 
Illiquid credit markets, volatile securities markets, and declines 
in the housing and commercial real estate markets and the 
economy generally have combined to increase the uncertainty 
inherent in such estimates and assumptions. As future events 
and their effects cannot be determined with precision, actual 
results could differ significantly from these estimates. Changes 
in estimates resulting from continuing changes in the economic 
environment will be reflected in the financial statements in future 
periods. In addition, various regulatory agencies periodically 
review  the  adequacy  of  the  Company’s  allowance  for  loan 
losses as an integral part of their examination process. Such 
agencies  may  require  the  Company  to  recognize  additions 
to  the  allowance  or  additional  write-downs  based  on  their 
judgments about information available to them at the time of their 
examination. Although management uses the best information 
available, the level of the allowance for loan losses remains an 
estimate that is subject to significant judgment and short-term 
change.

The determination of whether deferred tax assets will be realizable 
is predicated on the reversal of existing deferred tax liabilities and 
estimates of future taxable income. Such estimates are subject 
to management’s judgment. A valuation allowance is established 
when management is unable to conclude that it is more likely than 
not that it will realize deferred tax assets based on the nature and 
timing of these items. The Company did not require a valuation 
allowance at December 31, 2019 and 2018. 

Recent Accounting Pronouncements Not Yet Adopted

In April 2019, the Financial Accounting Standards Board (“FASB”) 
issued ASU No. 2019-04, “Codification Improvements to Topic 
326, Financial Instruments-Credit Losses, Topic 815, Derivatives 
and  Hedging,  and  Topic  825,  Financial  Instruments”  which 
clarifies and improves areas of guidance related to the recently 
issued standards on credit losses, hedging, recognition and 
measurement. The most significant provisions of the ASU relate 
to how companies will estimate expected credit losses under 
Topic 326 by incorporating (1) expected recoveries of financial 
assets, including recoveries of amounts expected to be written off 
and those previously written off, and (2) clarifying that contractual 
extensions  or  renewal  options  that  are  not  unconditionally 
cancellable by the lender are considered when determining the 
contractual term over which expected credit losses are measured. 
ASU No. 2019-04 is effective for reporting periods beginning 
January 1, 2020. The Company does not expect the adoption 

of this guidance to have a significant impact on the Company’s 
consolidated financial statements.

In May 2019, the FASB issued ASU No. 2019-05, “Financial 
Instruments - Credit Losses (Topic 326); Targeted Transition 
Relief.” This ASU allows entities to irrevocably elect, upon adoption 
of ASU 2016-13, the fair value option on financial instruments that 
(1) were previously recorded at amortized cost and (2) are within 
the scope of ASC 326-20 if the instruments are eligible for the 
fair value option under ASC 825-10. The fair value option election 
does not apply to held-to-maturity debt securities. Entities are 
required to make this election on an instrument-by-instrument 
basis. ASU 2019-05 has the same effective date as ASU 2016-
13 (i.e., the first quarter of 2020). The Company does not expect 
the adoption of this guidance to have a significant impact on the 
Company’s consolidated financial statements. 

47

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

In August 2018, the FASB issued ASU No. 2018-13, “Disclosure 
Framework - Changes to the Disclosure Requirements for Fair 
Value Measurement.” This ASU eliminates, adds and modifies 
certain disclosure requirements for fair value measurements. 
Among the changes, entities will no longer be required to disclose 
the amount of and reasons for transfers between Level 1 and 
Level 2 of the fair value hierarchy, but will be required to disclose 
the range and weighted average used to develop significant 
unobservable inputs for Level 3 fair value measurements. ASU 
No. 2018-13 is effective for interim and annual reporting periods 
beginning after December 15, 2019; early adoption is permitted. 
Entities are also allowed to elect early adoption of the eliminated or 
modified disclosure requirements and delay adoption of the new 
disclosure requirements until their effective date. The Company 
does not expect the adoption of this guidance to have a significant 
impact on the Company’s consolidated financial statements.

In June 2016, the FASB issued ASU 2016-13, “Measurement 
of Credit Losses on Financial Instruments.” The main objective 
of this ASU is to provide financial statement users with more 
decision-useful information about the expected credit losses on 
financial instruments by a reporting entity at each reporting date. 
The amendments in this ASU require financial assets measured 
at amortized cost to be presented at the net amount expected 
to be collected. The allowance for credit losses would represent 
a valuation account that would be deducted from the amortized 
cost basis of the financial asset(s) to present the net carrying value 
at the amount expected to be collected on the financial asset. The 
income statement would reflect the measurement of credit losses 
for newly recognized financial assets, as well as the expected 
increases  or  decreases  of  expected  credit  losses  that  have 
taken place during the period. The measurement of expected 
credit losses would be based on relevant information about past 
events, including historical experience, current conditions, and 
reasonable and supportable forecasts that affect the collectability 
of the reported amount. An entity will be required to use judgment 
in determining the relevant information and estimation methods 
that are appropriate in its circumstances. Furthermore, ASU 
2016-13 will necessitate establishing an allowance for expected 

Analysis of Net Interest Income

credit losses on held to maturity debt securities. The amendments 
in ASU 2016-13 are effective for fiscal years, including interim 
periods, beginning after December 15, 2019. Early adoption of 
this ASU was permitted for fiscal years beginning after December 
15, 2018. The adoption of ASU 2016-13 involves changing from 
an “incurred loss” model, which encompasses allowances for 
current known and inherent losses within the portfolio, to an 
“expected loss” model (“CECL”), which encompasses allowances 
for losses expected to be incurred over the life of the portfolio. 
As previously disclosed, the Company formed, in the first quarter 
of 2017, a cross-functional working group, under the direction 
of the Chief Credit Officer, Chief Financial Officer and Chief Risk 
Officer. The working group is comprised of individuals from various 
functional areas including credit, risk management, finance and 
information technology, among others. Management developed 
a detailed implementation plan which included an assessment of 
processes, portfolio segmentation, model development, model 
validation, system requirements, the identification of data and 
resource  needs  and  the  development  of  a  governance  and 
control structure, among other things. Management selected a 
system platform and has engaged with third-party vendors to 
assist with model development, data governance and financial 
and operational controls to support the adoption of this ASU. In 
addition, the Company identified and segmented the loan portfolio 
into several distinct portfolios for CECL modeling. The data sets 
for these portfolios have been identified, populated and validated. 
In  the  fourth  quarter  of  2019,  Management  ran  the  existing 
incurred loss model in parallel with the CECL model, along with 
model sensitivity analysis, determination of qualitative adjustments 
and the execution of the governance, data control, analytic and 
approval processes. Based on the fourth quarter parallel run, 
review of the portfolio, including the composition, characteristics 
and quality of the underlying loans, and the prevailing economic 
conditions and forecasts as of the adoption date, the January 
1, 2020 adoption of ASU 2016-13 will result in an increase of 
approximately 15-20% to the allowance for credit losses and 
will be recorded as a cumulative-effect adjustment to retained 
earnings. With regard to regulatory capital, the Company will elect 
the option to phase in the adjustment over a period of three years.

Net interest income represents the difference between income on interest-earning assets and expense on interest-bearing liabilities. 
Net interest income depends on the relative amounts of interest-earning assets and interest-bearing liabilities and the rates of interest 
earned on such assets and paid on such liabilities.

Average Balance Sheet

The following table sets forth certain information for the years ended December 31, 2019, 2018 and 2017. For the periods indicated, 
the total dollar amount of interest income from average interest-earning assets and the resultant yields, as well as the interest expense 
on average interest-bearing liabilities is expressed both in dollars and rates. No tax equivalent adjustments were made. Average 
balances are daily averages.

48

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

PART II   

For the Years Ended December 31,

2019

2018

2017

Average
Outstanding
Balance

Interest
Earned/
Paid

Average
Yield/
Cost

Average
Outstanding
Balance

Interest
Earned/
Paid

Average
Yield/
Cost

Average
Outstanding
Balance

Interest
Earned/
Paid

Average
Yield/
Cost

$

36,592 $

854

2.32% $

13,867 $

269

1.91% $

19,670 $

199

1.00%

61,032 

1,870 

3.07 

50,351 

1,465 

2.92 

51,790 

1,071 

2.07 

467,711 

12,424 

2.66 

472,690 

12,606 

2.67 

487,616 

13,027 

2.67 

1,072,106 

27,455 

2.56 

1,046,701 

26,074 

2.49 

1,044,116 

22,384 

2.14 

724 

— 

— 

683 

— 

— 

587 

— 

— 

66,285 
7,190,113 

4,387 
324,480 

6.62 
4.51 

72,364 

4,907 
7,208,420  314,508 

6.78 
4.36 

73,995 
6,971,512 

4,061 
283,104 

5.49 
4.06 

8,894,563 

371,470 

4.18 

8,865,076  359,829 

4.06 

8,649,286 

323,846 

3.74 

926,269 
$ 9,820,832

871,373 
$ 9,736,449

885,499 
$ 9,534,785

$ 1,015,547 $
3,625,989 
801,374 

1,681 
29,542 
14,271 

1.17 % $
0.81 
1.78 

1,070,868 $
3,575,306 
671,671 

1,923 
20,450 
8,320 

0.18 % $
0.57 
1.24 

1,101,103 $
3,477,413 
649,195 

2,092 
12,205 
5,144 

0.19 %
0.35 
0.79 

1,336,631 

28,003 

2.10 

1,535,906 

28,460 

1.85 

1,581,964 

26,203 

1.66 

6,779,541 

73,497 

1.08 

6,853,751 

59,153 

0.86 

6,809,675 

45,644 

0.67 

1,502,672 

143,760 

1,646,432 

8,425,973 

1,394,859 

1,463,662 

93,825 

1,557,487 

8,411,238 

1,325,211 

1,366,354 

68,783 

1,435,137 

8,244,812 

1,289,973 

$ 9,820,832

$ 9,736,449

$ 9,534,785

$297,973 

$300,676 

$ 278,202 

3.10 %

3.20 %

$ 2,115,022 

$ 2,011,325 

$ 1,839,611 

3.35 %

3.39 %

3.07 %

3.21 %

1.31x

1.29x

1.27x

(dollars in thousands)

Interest-earning assets:

Deposits
Federal funds sold and 
short-term investments

Held to maturity debt 
securities
Available for sale debt 
securities
Equity Securities, At Fair 
Value
Federal Home Loan Bank 
NY Stock
Net loans(2)

Total interest-earning 
assets

Non-interest earning 
assets

TOTAL ASSETS
Interest-bearing 
liabilities:

Savings deposits
Demand deposits
Time deposits

Borrowed funds

Total interest-bearing 
liabilities

Non-interest bearing 
liabilities:

Non-interest bearing 
deposits
Other Non-interest 
bearing liabilities

Total Non-Interest 
Bearing Liabilities

Total liabilities

Stockholders’ equity
TOTAL LIABILITIES 
AND EQUITY
NET INTEREST 
INCOME
NET INTEREST RATE 
SPREAD
NET INTEREST 
EARNING ASSETS
NET INTEREST 
MARGIN(3)
RATIO OF INTEREST-
EARNING ASSETS 
TO TOTAL INTEREST-
BEARING LIABILITIES

(1)  Average outstanding balance amounts are at amortized cost.
(2)  Average outstanding balances are net of the allowance for loan losses, deferred loan fees and expenses, and loan premiums and discounts and include 

non-accrual loans.

(3)  Net interest income divided by average interest-earning assets.

49

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

Rate/Volume Analysis

The following table presents the extent to which changes in 
interest rates and changes in the volume of interest-earning assets 
and interest-bearing liabilities have affected interest income and 
interest expense during the periods indicated. Information is 
provided in each category with respect to: (i) changes attributable 
to changes in volume (changes in volume multiplied by prior 

rate); (ii) changes attributable to changes in rate (changes in rate 
multiplied by prior volume); and (iii) the net change. The changes 
attributable to the combined impact of volume and rate have been 
allocated proportionately to the changes due to volume and the 
changes due to rate.

Years Ended December 31,

2019 vs. 2018

2018 vs. 2017

Increase/(Decrease)
Due to

Volume

Rate

Total
Increase/
(Decrease)

Increase/(Decrease)
Due to

Volume

Rate

Total
Increase/
(Decrease)

$

930  $

59  $

989  $

(779)

$

1,243 

$

(133)

641 

(404)

(800)

234 

(614)

174 

126 

(3,933)

(4,247)

(50)

739 

(114)

10,773 

11,407 

371 

8,919 

5,825 

3,476 

(183)

1,380 

(518)

9,973 

11,641 

(243)

9,093 

5,951 

(457)

18,591 

14,344 

(398)

58 

(91)

9,844 

8,634 

(9)

330 

20 

(781)

(440)

(23)

3,632 

937 

21,560 

27,349 

(160)

7,915 

3,156 

3,038 

464 

(421)

3,690 

846 

31,404 

35,983 

(169)

8,245 

3,176 

2,257 

(in thousands)

Interest-earning assets:

Deposits, Federal funds sold and 
short-term investments

Investment securities

Securities available for sale

Federal Home Loan Bank Stock

Loans

Total interest-earning assets

Interest-bearing liabilities:

Savings deposits

Demand deposits

Time deposits

Borrowed funds

Total interest-bearing liabilities

13,949 

13,509 

NET INTEREST INCOME

$

4,481  $

(7,184) $

(2,703) $

9,074  $

13,400  $

22,474 

Comparison of Financial Condition at December 31, 2019 and December 31, 2018 

Total  assets  at  December  31,  2019  were  $9.81  billion,  an 
$82.8 million increase from December 31, 2018. The increase 
in total assets was primarily due to an $82.3 million increase in 
total loans, a $62.6 million increase in other assets, a $44.1 million 
increase in total cash and cash equivalents and an $18.8 million 
increase in intangible assets, partially offset by a $123.3 million 
decrease in total investments. 

The increase in other assets was largely due to the Company’s 
January 1, 2019 adoption of a new lease accounting standard. The 
Company recorded a right of use asset (“ROU”) of $44.9 million, 
which was based on the present value of the expected remaining 
lease payments at January 1, 2019. At December 31, 2019, the 
ROU was $41.8 million.

Total loans increased $82.3 million to $7.33 billion at December 31, 
2019, from $7.25 billion at December 31, 2018. For the year 
ended December 31, 2019, loan originations, including advances 
on lines of credit, totaled $2.83 billion, compared with $3.16 billion 
at December 31, 2018. The loan portfolio had net increases of 
$279.1 million in commercial mortgage loans and $40.8 million 
in construction loans, partially offset by net decreases of $114.1 
million in multi-family mortgage loans, $60.4 million in commercial 
loans and $21.8 million in residential mortgage loans.

Commercial loans, consisting of commercial real estate, multi-
family, construction and commercial loans, totaled $5.87 billion, 
accounting for 80.0% of the loan portfolio at December 31, 
2019, compared to $5.72 billion, or 78.9% of the loan portfolio 
at December 31, 2018. The Company intends to continue to 
focus on the origination of commercially-oriented loans. Retail 
loans, which consist of one- to four-family residential mortgage 
and consumer loans, such as fixed-rate home equity loans 
and lines of credit, totaled $1.47 billion and accounted for 
20.0% of the loan portfolio at December 31, 2019, compared 
to $1.53 billion, or 21.1%, of the loan portfolio at December 31, 
2018.

The Company participates in loans originated by other banks, 
including participations designated as Shared National Credits 
(“SNC”). The Company’s gross commitments and outstanding 
balances  as  a  participant  in  SNCs  were  $213.2  million  and 
$105.3  million,  respectively,  at  December  31,  2019.  At 
December 31, 2019, one SNC relationship was classified as 
substandard. The gross commitments and oustanding balances 
for this substandard SNC relationship totaled $13.7 million and 
$11.6 million, respectively.

50

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

PART II   

The Company had outstanding junior lien mortgages totaling 
$143.4 million at December 31, 2019. Of this total, 11 loans 
totaling $661,000 were 90 days or more delinquent, and were 
allocated total loss reserves of $115,000.

The allowance for loan losses was $55.5 million at December 31, 
2019, compared to $55.6 million at December 31, 2018. During 
2019, the Company recorded a $13.1 million provision for loan 
losses and incurred net charge-offs of $13.1 million. Total non-
performing loans at December 31, 2019 were $40.2 million, or 
0.55% of total loans, compared with $25.7 million, or 0.35% 
of total loans at December 31, 2018. At December 31, 2019, 
impaired loans totaled $70.6 million with related specific reserves 
of $5.1 million, compared with impaired loans totaling $50.7 million 
with related specific reserves of $1.2 million at December 31, 
2018. Within total impaired loans, there were $16.0 million of 
loans for which the present value of expected future cash flows 
or current collateral valuations exceeded the carrying amounts 
of the loans and for which no specific reserves were required in 
accordance with GAAP. At December 31, 2019, the Company’s 
allowance for loan losses was 0.76% of total loans, compared 
with 0.77% of total loans at December 31, 2018. 

Non-performing  commercial  mortgage  loans  increased 
$2.1 million to $5.3 million at December 31, 2019, from $3.2 
million  at  December  31,  2018.  At  December  31,  2019,  the 
Company held six non-performing commercial mortgage loans. 
The largest non-performing commercial mortgage loan was a $3.8 
million loan secured by a first mortgage on a property located 
in Hackettstown, New Jersey. The loan is presently in default. 
There is no contractual commitment to advance additional funds 
to this borrower.

Non-performing  commercial  loans  increased  $9.8  million  to 
$25.2  million  at  December  31,  2019,  from  $15.4  million  at 
December  31,  2018.  Non-performing  commercial  loans  at 
December 31, 2019 consisted of 33 loans. The largest non-
performing commercial loan relationship was a SNC relationship, 
which consisted of three loans to a restaurant group with total 
outstanding balances of $11.6 million at December 31, 2019. 
All of these loans are unsecured/non-real estate secured. These 
loans are currently paying in accordance with their restructured 
terms.

There were no non-performing constructions loans at either 
December 31, 2019 or the prior year-end.

At  December  31,  2019,  the  Company  held  $2.7  million  of 
foreclosed assets, compared with $1.6 million at December 31, 
2018. Foreclosed assets are carried at the lower of the outstanding 

loan balance at the time of foreclosure or fair value, less estimated 
costs to sell. During the year ended December 31, 2019, there 
were 11 additions to foreclosed assets with an aggregate carrying 
value of $2.3 million and 6 properties sold with an aggregate 
carrying value of $1.0 million. Foreclosed assets at December 31, 
2019 consisted of $2.7 million of residential real estate.

Non-performing assets totaled $42.9 million, or 0.44% of total 
assets at December 31, 2019, compared to $27.3 million, or 
0.28% of total assets at December 31, 2018. If the non-accrual 
loans had performed in accordance with their original terms, 
interest income would have increased by $1.7 million during 
the year ended December 31, 2019. The amount of cash basis 
interest income that was recognized on impaired loans during the 
year ended December 31, 2019 was not material.

Total deposits increased $272.5 million during the year ended 
December  31,  2019  to  $7.10  billion.  Total  core  deposits, 
consisting of savings and demand deposit accounts, increased 
$289.0 million to $6.37 billion at December 31, 2019, while 
total time deposits decreased $16.5 million to $734.0 million 
at December 31, 2019. The increase in core deposits for the 
year  ended  December  31,  2019  was  largely  attributable  to 
a $241.9 million increase in money market deposits, a $72.5 
million increase in non-interest bearing demand deposits and 
a $42.8 million increase in interest bearing demand deposits, 
partially offset by a $68.2 million decrease in savings deposits. 
At December 31, 2019, core deposits represented 89.7% of total 
deposits compared to 89.0% at December 31, 2018.

Borrowed funds decreased $317.1 million, during the year ended 
December 31, 2019, to $1.13 billion. The decrease in borrowings 
for the year was primarily the result of wholesale funding being 
partially replaced by the net inflows of deposits. Borrowed funds 
represented 11.5% of total assets at December 31, 2019, a 
decrease from 14.8% at December 31, 2018.

Total stockholders’ equity increased $54.9 million to $1.41 billion 
at December 31, 2019, from $1.36 billion at December 31, 2018. 
This increase resulted from net income earned during the year of 
$112.6 million and a $16.2 million increase in other comprehensive 
income, partially offset by cash dividends paid to stockholders 
of $72.8 million. Common stock repurchases for the year ended 
December 31, 2019 totaled 916,326 shares at an average cost 
of $23.81, of which 73,311 shares, at an average cost of $27.08, 
were made in connection with withholding to cover income taxes 
on the vesting of stock-based compensation. At December 31, 
2019, approximately 1.6 million shares remained eligible for 
repurchase under the current authorization. 

Comparison of Operating Results for the Years Ended December 31, 2019 
and December 31, 2018 

General

Net  income  for  the  year  ended  December  31,  2019  was 
$112.6 million, compared to $118.4 million for the year ended 
December 31, 2018. Basic and diluted earnings per share were 
both $1.74 for the year ended December 31, 2019, compared to 
basic and diluted earnings per share of $1.82 for 2018. 

For the year ended December 31, 2019, the Company’s earnings 
were adversely impacted by a $2.0 million, or $0.03 per basic and 
diluted share, net of tax expense, increase in the estimated fair 
value of the contingent consideration related to the April 1, 2019 
acquisition of T&L. The earn-out of this contingent consideration 
is based upon T&L achieving certain revenue growth and retention 
targets over a three-year period from the date of acquisition. 

51

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

Based upon recent performance and improved projections for 
the remaining measurement period, an increase to the fair value of 
the contingent liability was warranted. At December 31, 2019, the 
contingent liability was $9.4 million, with maximum potential future 
payments totaling $11.0 million. For the year ended December 
31, 2018, a non-recurring $1.9 million tax benefit was recorded 
stemming from the Company’s completion of a cost segregation 
study that assigned shorter taxable lives to certain fixed assets. 
This benefit contributed $0.03 per basic and diluted share for 
the year ended December 31, 2018. In addition, the Company 
realized a $1.6 million, or $0.02 per share, net of tax gain on the 
sale of Visa Class B common shares in the fourth quarter of 2018.

2018. Average interest-bearing deposits increased $125.1 million 
to $5.44 billion for 2019, from $5.32 billion for 2018. The average 
balance of interest-bearing liabilities decreased $74.2 million 
to $6.78 billion for 2019, compared to $6.85 billion for 2018. 
Within average interest-bearing deposits, average time deposits 
increased $129.7 million for 2019, compared with 2018, while 
average interest-bearing core deposits decreased $4.6 million 
to $4.64 billion for 2019, compared with 2018. Average non-
interest bearing demand deposits increased $39.0 million to $1.50 
billion for 2019, from $1.46 billion for 2018. Average outstanding 
borrowings decreased $199.3 million to $1.34 billion for 2019, 
compared to 2018.

Net Interest Income

Provision for Loan Losses

Net interest income decreased $2.7 million to $298.0 million 
for 2019, from $300.7 million for 2018. The interest rate spread 
decreased 10 basis points to 3.10% for 2019, from 3.20% for 
2018. The net interest margin decreased four basis points to 
3.35% for 2019, compared to 3.39% for 2018. For the year ended 
December 31, 2019, the decrease in net interest income was 
primarily due to compression in the net interest margin as the 
increase in the cost of the Company’s average interest-bearing 
deposits and borrowings outpaced the improvement in the yield 
on average total loans. Net interest income for the year ended 
December 31, 2019 was aided by the recognition of $2.2 million 
in interest income, in the second quarter of 2019, upon the 
prepayment of loans which had previously been non-accruing. 

Interest income increased $11.6 million to $371.5 million for 2019, 
compared to $359.8 million for 2018. The increase in interest 
income was attributable to an increase in average earning asset 
balances and an increase in the yield on average interest-earning 
assets. Average interest-earning assets increased $29.4 million 
to $8.89 billion for 2019, compared to $8.87 billion for 2018. 
The increase in average earning assets was largely attributable 
to a $47.8 million increase in the average balance of the total 
investment portfolio. This was partially offset by an $18.3 million 
decrease in average outstanding loan balances to $7.19 billion 
for 2019 from $7.21 billion for 2018. The yield on interest-earning 
assets increased 12 basis points to 4.18% for 2019, from 4.06% 
for 2018, mainly due to increases in the weighted average yields 
on total loans and the available for sale debt securities portfolio, 
partially offset by a decrease in FHLBNY stock yield. The weighted 
average yield on total loans increased 15 basis points to 4.51% 
for 2019 and the weighted average yield on available for sale debt 
securities increased seven basis points to 2.56% for 2019, from 
2.49% for 2018. The weighted average yield on FHLBNY stock 
decreased to 6.62% for 2019, compared to 6.78% for 2018.

Interest expense increased $14.3 million to $73.5 million for 2019, 
from $59.2 million for 2018. The increase in interest expense was 
primarily attributable to an increase in the cost of interest-bearing 
liabilities and an increase in average interest-bearing deposits, 
partially offset by a decline in average borrowings. The average 
rate paid on interest-bearing liabilities increased 22 basis points 
to 1.08% for 2019, compared to 2018. The average rate paid on 
interest-bearing deposits increased 26 basis points to 0.84% for 
2019, from 0.58% for 2018. The average rate paid on borrowings 
increased 25 basis points to 2.10% for 2019, from 1.85% for 

Provisions for loan losses are charged to operations in order to 
maintain the allowance for loan losses at a level management 
considers necessary to absorb probable credit losses inherent 
in the loan portfolio. In determining the level of the allowance 
for loan losses, management considers past and current loss 
experience, evaluations of real estate collateral, current economic 
conditions, volume and type of lending, adverse situations that 
may affect a borrower’s ability to repay the loan and the levels 
of non-performing and other classified loans. The amount of the 
allowance is based on estimates, and the ultimate losses may 
vary from such estimates as more information becomes available 
or later events change. Management assesses the adequacy of 
the allowance for loan losses on a quarterly basis and makes 
provisions for loan losses, if necessary, in order to maintain 
the adequacy of the allowance. The Company’s emphasis on 
the origination of commercial loans has been one of the more 
significant factors management has considered in evaluating the 
allowance for loan losses and provision for loan losses for the past 
several years. As the Company looks to further increase the 
amount of such types of loans in the portfolio, management may 
determine that additional or increased provisions for loan losses 
are necessary, which could adversely affect earnings.

The provision for loan losses was $13.1 million in 2019, compared 
to $23.7 million in 2018. The decrease in the provision for loan 
losses was primarily attributable to a $14.9 million loss related to a 
commercial borrower that filed a Chapter 7 petition in bankruptcy 
on March 27, 2018 for a liquidation of assets. Net charge-offs 
for  2019  were  $13.1  million,  compared  to  $28.3  million  for 
2018. Total charge-offs for the year ended December 31, 2019 
were  $15.0  million,  compared  to  $30.0  million  for  the  year 
ended  December  31,  2018.  Recoveries  for  the  year  ended 
December 31, 2019, were $1.9 million, compared to $1.7 million 
for the year ended December 31, 2018. The allowance for loan 
losses at December 31, 2019 was $55.5 million, or 0.76% of 
total loans, compared to $55.6 million, or 0.77% of total loans, 
at December 31, 2018. At December 31, 2019, non-performing 
loans as a percentage of total loans were 0.55%, compared 
to 0.35% at December 31, 2018. Non-performing assets as a 
percentage of total assets were 0.44% at December 31, 2019, 
compared to 0.28% at December 31, 2018. At December 31, 
2019,  non-performing  loans  were  $40.2  million,  compared 
to $25.7 million at December 31, 2018, and non-performing 
assets were $42.9 million at December 31, 2019, compared to 
$27.3 million at December 31, 2018.

52

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

PART II   

Non-Interest Income

For the year ended December 31, 2019, non-interest income 
totaled $63.8 million, an increase of $5.1 million, compared to 
the same period in 2018. Wealth management income increased 
$4.5 million to $22.5 million for the year ended December 31, 
2019, compared to $18.0 million for the same period in 2018, 
primarily due to fees earned from assets under management 
acquired in the T&L transaction, partially offset by a decrease in 
managed mutual fund fees. Other income increased $1.7 million 
to $6.6 million for the year ended December 31, 2019, primarily 
due to a $2.6 million increase in net fees on loan-level interest 
rate swap transactions, partially offset by decreases of $659,000 
and $353,000 in net gains on the sale of foreclosed real estate 
and net gains on the sale of loans, respectively. Income from 
BOLI increased $783,000 to $6.3 million for the year ended 
December 31, 2019, compared to the same period in 2018, due 
to an increase in benefit claims and greater equity valuations, 
while fee income increased $237,000 to $28.3 million, compared 
to the same period in 2018, largely due to a $1.0 million increase 
in prepayment fees on commercial loans, partially offset by a 
$264,000 decrease in debit card revenue, a $144,000 decrease 
in income from non-deposit investment products and a $125,000 
decrease  in  deposit  related  fee  income.  Partially  offsetting 
increases in other income, net gains on securities transactions 
decreased $2.1 million for the year ended December 31, 2019, 
due to the sale of Visa Class B common shares in 2018. 

Non-Interest Expense

Non-interest expense for the year ended December 31, 2019 
was  $201.6  million,  an  increase  of  $9.8  million  from  2018. 
Compensation and benefits expense increased $5.4 million to 
$116.8 million for the year ended December 31, 2019, compared 
to $111.5 million for the year ended December 31, 2018. This 
increase was due to additional compensation expense arising 
from the T&L acquisition, increased salary expense related to 
annual merit increases and additions of risk management and 
compliance professionals, along with increases in the accrual for 
incentive compensation and stock-based compensation. Other 

operating expenses increased $2.8 million for the year ended 
December 31, 2019, compared to $31.1 million for the year 
ended December 31, 2018. This increase was primarily due to a 
$2.8 million increase in the estimated fair value of the contingent 
consideration related to the T&L purchase transaction. Data 
processing costs increased $2.2 million to $16.8 million for the 
year ended December 31, 2019, compared with 2018, primarily 
due to increases in software subscription service expense and 
implementation costs. Additionally, net occupancy costs increased 
$839,000, to $25.9 million for the year ended December 31, 
2019, compared to 2018, primarily due to an increase in rent 
expense, a portion of which was related to the T&L acquisition, 
while the amortization of intangibles increased $613,000 for the 
year ended December 31, 2019, compared with 2018, largely due 
to an increase in the customer relationship intangible amortization 
attributable to the acquisition of T&L. Partially offsetting these 
increases  in  non-interest  expense,  FDIC  insurance  expense 
decreased $2.2 million to $1.3 million for year ended December 
31, 2019, compared to $3.5 million for the same period in 2018, 
largely due to the receipt of the small bank assessment credit for 
the second and third quarters of 2019 and the discontinuance of 
the FICO assessment.

Income Tax Expense

For the year ended December 31, 2019, the Company’s income 
tax expense was $34.5 million, compared with $25.5 million, for 
the same period in 2018. The Company’s effective tax rate was 
23.4% for the year ended December 31, 2019, compared with 
17.7% for the year ended December 31, 2018. The increase in 
tax expense and the higher effective tax rates for the year ended 
December 31, 2019 were primarily attributable to the effects of 
a technical bulletin issued by the New Jersey Division of Taxation 
in the second quarter of 2019 that specified treatment of real 
estate investment trusts in connection with combined reporting 
for New Jersey corporate business tax purposes. For the year 
ended December 31, 2018, tax expense and the effective tax 
rate were favorably impacted by a non-recurring $1.9 million tax 
benefit related to the Company’s completion of a cost segregation 
study that assigned shorter taxable lives to select fixed assets.

Comparison of Operating Results for the Years Ended December 31, 2018 
and December 31, 2017 

General

Net  income  for  the  year  ended  December  31,  2018  was 
$118.4 million, compared to $93.9 million for the year ended 
December 31, 2017. Basic and diluted earnings per share were 
both $1.82 for the year ended December 31, 2018, compared 
to basic and diluted earnings per share of $1.46 and $1.45, 
respectively for 2017. 

For the year ended December 31, 2018, the Company’s earnings 
were positively impacted by lower Federal income tax rates, 
period over period growth in average loans outstanding, growth 
in  both  average  non-interest  and  interest  bearing  deposits 

and the continued expansion of the net interest margin. The 
improvement in the net interest margin was driven by an increase 
in the yield on interest-earning assets, growth in average non-
interest bearing deposits and a less sensitive and lagging cost 
of funds. Included was a non-recurring $1.9 million tax benefit 
stemming from the Company’s completion of a cost segregation 
study that assigned shorter taxable lives to certain fixed assets. 
This benefit contributed $0.03 per basic and diluted share for 
both the quarter and year ended December 31, 2018. In addition, 
the Company realized a $1.6 million, or $0.02 per share, net of 
tax gain on the sale of Visa Class B common shares in the fourth 
quarter of 2018.

53

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

Net Interest Income

Provision for Loan Losses

Net interest income increased $22.5 million to $300.7 million 
for 2018, from $278.2 million for 2017. The interest rate spread 
increased 13 basis points to 3.20% for 2018, from 3.07% for 
2017. The net interest margin increased 18 basis points to 3.39% 
for 2018, compared to 3.21% for 2017. For the year ended 
December 31, 2018, the increase in net interest income was 
primarily due to growth in average loans outstanding resulting 
from organic originations and increases in both average interest 
bearing core deposits and average non-interest bearing demand 
deposits, combined with period-over-period expansion of the net 
interest margin.

Interest income increased $36.0 million to $359.8 million for 2018, 
compared to $323.8 million for 2017. The increase in interest 
income was attributable to an increase in average earning asset 
balances and an increase in the yield on average interest-earning 
assets. Average interest-earning assets increased $215.7 million 
to $8.87 billion for 2018, compared to $8.65 billion for 2017. The 
increase in average earning assets was largely attributable to a 
$236.9 million increase in average outstanding loan balances to 
$7.21 billion for 2018 from $6.97 billion for 2017. This was partially 
offset by a $13.9 million decrease in the average balance of the 
total investment portfolio. The yield on interest-earning assets 
increased 32 basis points to 4.06% for 2018, from 3.74% for 
2017, mainly due to increases in the weighted average yields 
on total loans, FHLBNY stock and the available for sale debt 
securities portfolio. The weighted average yield on total loans 
increased 30 basis points to 4.36% for 2018. The weighted 
average yield on FHLBNY stock increased to 6.78% for 2018, 
compared to 5.49% for 2017, and the weighted average yield 
of available for sale debt securities increased 35 basis points to 
2.49% for 2018, from 2.14% for 2017.

Interest expense increased $13.5 million to $59.2 million for 2018, 
from $45.6 million for 2017. The increase in interest expense was 
primarily attributable to an increase in average interest-bearing 
deposits and an increase in the cost of interest-bearing liabilities. 
The average rate paid on interest-bearing liabilities increased 
19 basis points to 0.86% for 2018, compared to 2017. The 
average rate paid on interest-bearing deposits increased 21 basis 
points to 0.58% for 2018, from 0.37% for 2017. The average 
rate paid on borrowings increased 19 basis points to 1.85% for 
2018, from 1.66% for 2017. The average balance of interest-
bearing liabilities increased $44.1 million to $6.85 billion for 2018, 
compared to $6.81 billion for 2017. Average interest-bearing 
deposits increased $90.1 million to $5.32 billion for 2018, from 
$5.23 billion for 2017. Within average interest-bearing deposits, 
average interest-bearing core deposits increased $67.7 million 
to $4.65 billion for 2018, compared with 2017, while average 
time deposits increased $22.5 million for 2018, compared with 
2017. Average non-interest bearing demand deposits increased 
$97.3 million, or 7.1%, to $1.46 billion for 2018, from $1.37 billion 
for 2017. Average outstanding borrowings decreased $46.1 
million, or 2.9%, to $1.54 billion for 2018, compared to 2017.

The provision for loan losses was $23.7 million in 2018, compared 
to $5.6 million in 2017. The increase in the provision for loan 
losses was primarily attributable to a $14.9 million loss related to a 
commercial borrower that filed a Chapter 7 petition in bankruptcy 
on March 27, 2018 for a liquidation of assets. Net charge-offs for 
2018 were $28.3 million, compared to $7.3 million for 2017. Total 
charge-offs for the year ended December 31, 2018 were $30.0 
million, compared to $8.9 million for the year ended December 
31, 2017. Recoveries for the year ended December 31, 2018, 
were $1.7 million, compared to $1.7 million for the year ended 
December 31, 2017. The allowance for loan losses at December 
31, 2018 was $55.6 million, or 0.77% of total loans, compared 
to $60.2 million, or 0.82% of total loans, at December 31, 2017. 
At December 31, 2018, non-performing loans as a percentage 
of total loans were 0.35%, compared to 0.48% at December 31, 
2017. Non-performing assets as a percentage of total assets were 
0.28% at December 31, 2018, compared to 0.42% at December 
31, 2017. At December 31, 2018, non-performing loans were 
$25.7 million, compared to $34.9 million at December 31, 2017, 
and non-performing assets were $27.3 million at December 31, 
2018, compared to $41.8 million at December 31, 2017.

Non-Interest Income

For the year ended December 31, 2018, non-interest income 
totaled $58.7 million, an increase of $3.0 million, compared to 
the same period in 2017. Net gains on securities transactions 
increased $2.2 million for the year ended December 31, 2018, due 
to the sale of Visa Class B common shares. Fee income increased 
$866,000 to $28.1 million, compared to the same period in 2017, 
largely due to a $287,000 increase in income from non-deposit 
investment products, a $248,000 increase in loan related fee 
income and a $238,000 increase in debit card revenue, partially 
offset by a $126,000 decrease in prepayment fees on commercial 
loans. Other income increased $775,000 to $4.9 million for the 
year ended December 31, 2018, primarily due to a $764,000 
increase in net fees on loan-level interest rate swap transactions. 
Also,  wealth  management  income  increased  $353,000  to 
$18.0 million for the year ended December 31, 2018, compared 
to $17.6 million for the same period in 2017, due to increased 
revenue from investment advisory fees, including revenue from 
two mutual funds that were established in October 2017. Partially 
offsetting these increases, income from BOLI decreased $1.2 
million to $5.5 million for the year ended December 31, 2018, 
compared to the same period in 2017, due to a decrease in 
benefit claims and lower equity valuations. 

Non-Interest Expense

Non-interest expense for the year ended December 31, 2018 
was $191.7 million, an increase of $3.9 million from 2017. Other 
operating expenses increased $2.3 million to $31.1 million for the 
year ended December 31, 2018, compared to $28.8 million for 
the same period in 2017, largely due to increases in consulting, 

54

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 7 Management’s Discussion and Analysis of Financial Condition and Results of Operations

PART II   

examination and debit card maintenance expenses, partially 
offset by decreases in loan collection expense and foreclosed real 
estate expense. Compensation and benefits expense increased 
$2.1 million to $111.5 million for the year ended December 31, 
2018, compared to $109.4 million for the year ended December 
31, 2017. This increase was primarily due to additional salary 
expense  related  to  annual  merit  increases,  combined  with 
increases in severance, stock-based compensation and employee 
medical expenses, partially offset by a decrease in the accrual 
for incentive compensation. Data processing costs increased 
$742,000 to $14.7 million for the year ended December 31, 2018, 
compared with 2017, due to increases in software maintenance, 
online and mobile banking expenses. Partially offsetting these 
increases in non-interest expense, amortization of intangibles 
decreased $543,000 for the year ended December 31, 2018, 
compared with 2017, as a result of scheduled reductions in 
amortization.  FDIC  insurance  expense  decreased  $405,000 
to $3.5 million for year ended December 31, 2018, compared 
to $3.9 million for the same period in 2017, primarily due to a 
reduction in the insurance assessment rate. Additionally, net 

occupancy costs decreased $234,000, to $25.1 million for the 
year ended December 31, 2018, compared to 2017, primarily 
due to a decrease in building depreciation.

Income Tax Expense

For the year ended December 31, 2018, the Company’s income 
tax expense was $25.5 million, compared with $46.5 million, for 
the same period in 2017. The Company’s effective tax rate was 
17.7% for the year ended December 31, 2018, compared with 
33.1% for the year ended December 31, 2017. The decrease 
in tax expense and the lower effective tax rates for year ended 
December 31, 2018, were favorably impacted by the Tax Act, 
which, effective January 1, 2018, reduced the statutory federal 
income tax rate from 35% to 21%; and the recognition of a 
non-recurring $1.9 million tax benefit related to the Company’s 
completion of a cost segregation study that assigned shorter 
taxable lives to select fixed assets. The tax rates for 2017 included 
an additional tax expense of $4.0 million related to the enactment 
of the Tax Act.

Liquidity and Capital Resources

Liquidity refers to the Company’s ability to generate adequate 
amounts of cash to meet financial obligations to its depositors, 
to fund loans and securities purchases, deposit outflows and 
operating  expenses.  Sources  of  funds  include  scheduled 
amortization of loans, loan prepayments, scheduled maturities 
of investments, cash flows from mortgage-backed securities 
and the ability to borrow funds from the FHLBNY and approved 
broker-dealers.

Cash  flows  from  loan  payments  and  maturing  investment 
securities are fairly predictable sources of funds. Changes in 
interest rates, local economic conditions and the competitive 
marketplace can influence loan prepayments, prepayments on 
mortgage-backed securities and deposit flows. For each of the 
years ended December 31, 2019 and 2018, loan repayments 
totaled $2.71 billion and $3.17 billion, respectively.

compared to $281.0 million for the year ended December 31, 
2018. At December 31, 2019, the Bank had outstanding loan 
commitments to borrowers of $1.47 billion, including undisbursed 
home equity lines and personal credit lines of $212.4 million. 

Total  deposits  increased  $272.5  million  for  the  year  ended 
December 31, 2019. Deposit activity is affected by changes in 
interest rates, competitive pricing and product offerings in the 
marketplace, local economic conditions, customer confidence 
and other factors such as stock market volatility. Certificate of 
deposit accounts that are scheduled to mature within one year 
totaled $606.9 million at December 31, 2019. Based on its current 
pricing strategy and customer retention experience, the Bank 
expects to retain a significant share of these accounts. The Bank 
manages liquidity on a daily basis and expects to have sufficient 
cash to meet all of its funding requirements.

Commercial real estate loans, multi-family loans, commercial 
loans, one- to four-family residential loans and consumer loans are 
the primary investments of the Company. Purchasing securities 
for the investment portfolio is a secondary use of funds and the 
investment portfolio is structured to complement and facilitate 
the Company’s lending activities and ensure adequate liquidity. 
Loan originations and purchases totaled $2.83 billion for the year 
ended December 31, 2019, compared to $3.16 billion for the year 
ended December 31, 2018. Purchases for the investment portfolio 
totaled $137.3 million for the year ended December 31, 2019, 

As of December 31, 2019, the Bank exceeded all minimum 
regulatory capital requirements. At December 31, 2019, the 
Bank’s leverage (Tier 1) capital ratio was 9.81%. FDIC regulations 
require banks to maintain a minimum leverage ratio of Tier 1 
capital to adjusted total assets of 4.00%. At December 31, 2019, 
the Bank’s total risk-based capital ratio was 12.82%. Under 
current regulations, the minimum required ratio of total capital 
to risk-weighted assets is 10.50%. A bank is considered to be 
well-capitalized if it has a leverage (Tier 1) capital ratio of at least 
5.00% and a total risk-based capital ratio of at least 10.00%.

55

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 7A Quantitative and Qualitative Disclosures About Market Risk

Off-Balance Sheet and Contractual Obligations

Off-balance sheet and contractual obligations as of December 31, 2019, are summarized below:

(in thousands)

Off-Balance Sheet:

Long-term commitments

Letters of credit

Total off-balance sheet

Contractual Obligations:

Certificate of deposits

Total contractual obligations

TOTAL

Payments Due by Period

Total

Less than 
1 year

1-3 years

3-5 years

More than 
5 years

$ 1,440,163 $

563,077 $

522,821  $

112,772  $

241,493 

32,774 

31,353 

1,421 

— 

— 

1,472,937 

594,430 

524,242 

112,772 

241,493 

734,027 

734,027 

606,870 

606,870 

81,987 

81,987 

44,243 

44,243 

927 

927 

$ 2,206,964 $ 1,201,300  $

606,229  $

157,015  $

242,420 

Off-balance sheet commitments consist of unused commitments 
to borrowers for term loans, unused lines of credit and outstanding 
letters  of  credit.  Total  off-balance  sheet  obligations  were 
$1.47 billion at December 31, 2019, a decrease of $20.0 million, 
or 1.3%, from $1.49 billion at December 31, 2018, largely due to 
a decrease in commercial lines of credit.

Contractual obligations consist of certificate of deposit liabilities. Total 
certificate of deposits at December 31, 2019 were $734.0 million, 
a  decrease  of  $55.3  million,  compared  to  $789.3  million  at 
December 31, 2018. There were no security purchases in 2019 
which settled in January 2020, while for 2018, there was one 
security purchase for $500,000 which settled in 2019.

Item 7A.  Quantitative and Qualitative Disclosures About 

Market Risk

Qualitative Analysis. Interest rate risk is the exposure of a bank’s 
current  and  future  earnings  and  capital  arising  from  adverse 
movements in interest rates. The guidelines of the Company’s 
interest rate risk policy seek to limit the exposure to changes in 
interest rates that affect the underlying economic value of assets 
and liabilities, earnings and capital. To minimize interest rate risk, the 
Company generally sells all 20- and 30-year fixed-rate residential 
mortgage loans at origination. The Company retains residential 
fixed rate mortgages with terms of 15 years or less and biweekly 
payment residential mortgages with a term of 30 years or less. 
Commercial real estate loans generally have interest rates that reset 
in five years, and other commercial loans such as construction 
loans and commercial lines of credit reset with changes in the 
Prime rate, the Federal Funds rate or LIBOR. Investment securities 
purchases generally have maturities of five years or less, and 
mortgage-backed securities have weighted average lives between 
three and five years. 

The Asset/Liability Committee meets on at least a monthly basis to 
review the impact of interest rate changes on net interest income, 
net interest margin, net income and the economic value of equity. 

The Asset/Liability Committee reviews a variety of strategies that 
project changes in asset or liability mix and the impact of those 
changes on projected net interest income and net income.

The Company’s strategy for liabilities has been to maintain 
a  stable  core-funding  base  by  focusing  on  core  deposit 
account acquisition and increasing products and services per 
household. Certificate of deposit accounts as a percentage of 
total deposits were 10.3% at December 31, 2019, compared to 
11.0% at December 31, 2018. Certificate of deposit accounts 
are generally short-term. As of December 31, 2019, 82.7% 
of all certificates of deposit had maturities of one year or less 
compared to 77.9% at December 31, 2018. The Company’s 
ability to retain maturing time deposit accounts is the result of its 
strategy to remain competitively priced within its marketplace. 
The Company’s pricing strategy may vary depending upon 
current funding needs and the ability of the Company to fund 
operations through alternative sources, primarily by accessing 
short-term lines of credit with the FHLBNY during periods of 
pricing dislocation.

Quantitative Analysis

Current and future sensitivity to changes in interest rates are 
measured through the use of balance sheet and income simulation 
models. The analysis captures changes in net interest income 
using flat rates as a base, a most likely rate forecast and rising and 
declining interest rate forecasts. Changes in net interest income 

and net income for the forecast period, generally twelve to twenty-
four months, are measured and compared to policy limits for 
acceptable change. The Company periodically reviews historical 
deposit re-pricing activity and makes modifications to certain 
assumptions used in its income simulation model regarding the 

56

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 7A Quantitative and Qualitative Disclosures About Market Risk

PART II   

interest rate sensitivity of deposits without maturity dates. These 
modifications are made to more closely reflect the most likely 
results under the various interest rate change scenarios. Since 
it is inherently difficult to predict the sensitivity of interest bearing 
deposits to changes in interest rates, the changes in net interest 
income due to changes in interest rates cannot be precisely 
predicted. There are a variety of reasons that may cause actual 
results to vary considerably from the predictions presented below 
which include, but are not limited to, the timing, magnitude, and 
frequency of changes in interest rates, interest rate spreads, 
prepayments, and actions taken in response to such changes. 
Specific assumptions used in the simulation model include:

zz Parallel yield curve shifts for market rates;

zz Current asset and liability spreads to market interest rates are fixed;

zz Traditional savings and interest bearing demand accounts move 

at 10% of the rate ramp in either direction;

zz Retail Money Market and Business Money Market accounts 
move at 25% and 75% of the rate ramp in either direction, 
respectively; and

zz Higher-balance demand deposit tiers and promotional demand 
accounts move at 50% to 75% of the rate ramp in either direction.

The following table sets forth the results of the twelve month projected net interest income model as of December 31, 2019.

(dollars in thousands)

Change in Interest Rates in Basis Points (Rate Ramp)

-100

Static

100

200

300

Net Interest Income

Amount ($)

Change ($)

Change (%)

287,862 

288,644 

286,864 

284,464 

281,513 

(782)

— 

(1,780)

(4,180)

(7,131)

(0.3)

— 

(0.6)

(1.4)

(2.5)

The above table indicates that as of December 31, 2019, in the event of a 300 basis point increase in interest rates, whereby rates 
ramp up evenly over a twelve-month period, the Company would experience a 2.5%, or $7.1 million decrease in net interest income. In 
the event of a 100 basis point decrease in interest rates, whereby rates ramp down evenly over a twelve-month period, the Company 
would experience a 0.3%, or $782,000 decrease in net interest income.

Another measure of interest rate sensitivity is to model changes in economic value of equity through the use of immediate and sustained 
interest rate shocks. The following table illustrates the economic value of equity model results as of December 31, 2019.

(dollars in thousands)

Change in Interest Rates

-100

Flat

100

200

300

Present Value of Equity

Dollar Amount

Dollar Change

Percent Change

Present Value of Equity
as Percent of Present
Value of Assets

Present Value 
Ratio

Percent Change

1,407,091 

1,436,286 

1,408,762 

1,362,734 

1,317,021 

(29,195)

— 

(27,524)

(73,552)

(119,265)

(2.0)

— 

(1.9)

(5.1)

(8.3)

14.0

14.6

14.7

14.5

14.3

(4.0)

— 

0.2 

(0.8)

(1.9)

The preceding table indicates that as of December 31, 2019, in 
the event of an immediate and sustained 300 basis point increase 
in interest rates, the Company would experience an 8.3%, or 
$119.3 million reduction in the present value of equity. If rates were 
to decrease 100 basis points, the Company would experience 
a 2.0%, or $29.2 million decrease in the present value of equity.

Certain shortcomings are inherent in the methodologies used in 
the above interest rate risk measurements. Modeling changes 
in net interest income requires the use of certain assumptions 
regarding prepayment and deposit decay rates, which may or may 
not reflect the manner in which actual yields and costs respond 
to changes in market interest rates. While management believes 
such assumptions are reasonable, there can be no assurance 

that assumed prepayment rates and decay rates will approximate 
actual future loan prepayment and deposit withdrawal activity. 
Moreover, the net interest income table presented assumes 
that the composition of interest sensitive assets and liabilities 
existing  at  the  beginning  of  a  period  remains  constant  over 
the period being measured and also assumes that a particular 
change in interest rates is reflected uniformly across the yield 
curve regardless of the duration to maturity or repricing of specific 
assets and liabilities. Accordingly, although the net interest income 
table provides an indication of the Company’s interest rate risk 
exposure at a particular point in time, such measurement is not 
intended to and does not provide a precise forecast of the effect 
of changes in market interest rates on the Company’s net interest 
income and will differ from actual results.

57

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Item 8.  Financial Statements and Supplementary Data

The following are included in this item:

A.  Report of Independent Registered Public Accounting Firm

B.  Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting

C.  Consolidated Financial Statements:

(1)  Consolidated Statements of Financial Condition as of December 31, 2019 and 2018 

(2)  Consolidated Statements of Income for the years ended December 31, 2019, 2018 and 2017 

(3)  Consolidated Statements of Comprehensive Income for the years ended December 31, 2019, 2018 and 2017 

(4)  Consolidated Statements of Changes in Stockholders’ Equity for the years ended December 31, 2019, 2018 and 2017 

(5)  Consolidated Statements of Cash Flows for the years ended December 31, 2019, 2018 and 2017 

(6)  Notes to Consolidated Financial Statements

D.  Provident Financial Services, Inc., Condensed Financial Statements:

(1)  Condensed Statement of Financial Condition as of December 31, 2019 and 2018 

(2)  Condensed Statement of Income for the years ended December 31, 2019, 2018 and 2017 

(3)  Condensed Statement of Cash Flows for the years ended December 31, 2019, 2018 and 2017 

The supplementary data required by this Item is provided in Note 18 of the Notes to Consolidated Financial Statements.

58

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

Report of Independent Registered Public Accounting Firm

The Stockholders and Board of Directors 
Provident Financial Services, Inc.:

Opinion on the Consolidated Financial 
Statements

We have audited the accompanying consolidated statements 
of financial condition of Provident Financial Services, Inc. and 
subsidiary (the Company) as of December 31, 2019 and 2018, 
the related consolidated statements of income, comprehensive 
income, changes in stockholders’ equity, and cash flows for each 
of the years in the three-year period ended December 31, 2019, 
and the related notes (collectively, the consolidated financial 
statements). In our opinion, the consolidated financial statements 
present fairly, in all material respects, the financial position of the 
Company as of December 31, 2019 and 2018, and the results 
of its operations and its cash flows for each of the years in the 
three-year period ended December 31, 2019, in conformity with 
U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the 
Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting 
as of December 31, 2019, based on criteria established in Internal 
Control – Integrated Framework (2013) issued by the Committee 
of  Sponsoring  Organizations  of  the  Treadway  Commission, 
and our report dated March 2, 2020 expressed an unqualified 
opinion on the effectiveness of the Company’s internal control 
over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility 
of the Company’s management. Our responsibility is to express 
an opinion on these consolidated financial statements based on 
our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the 
Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and 
Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of 
the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the 
consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing 
procedures  to  assess  the  risks  of  material  misstatement  of 
the consolidated financial statements, whether due to error or 
fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence 
regarding  the  amounts  and  disclosures  in  the  consolidated 

financial statements. Our audits also included evaluating the 
accounting principles used and significant estimates made by 
management, as well as evaluating the overall presentation of 
the consolidated financial statements. We believe that our audits 
provide a reasonable basis for our opinion.

Critical Audit Matter

The  critical  audit  matter  communicated  below  is  a  matter 
arising  from  the  current  period  audit  of  the  consolidated 
financial statements that was communicated or required to be 
communicated to the audit committee and that: (1) relates to 
accounts or disclosures that are material to the consolidated 
financial statements and (2) involved our especially challenging, 
subjective,  or  complex  judgment.  The  communication  of  a 
critical audit matter does not alter in any way our opinion on the 
consolidated financial statements, taken as a whole, and we are 
not, by communicating the critical audit matter below, providing 
a separate opinion on the critical audit matter or on the accounts 
or disclosures to which it relates.

Assessment of the allowance for loan losses 
related to loans collectively evaluated for 
impairment 

As discussed in Notes 1 and 6 to the consolidated financial 
statements, the Company’s allowance for loan losses related to 
loans collectively evaluated for impairment (ALL) was $50.5 million 
as of December 31, 2019. The ALL estimate consists of both 
quantitative and qualitative loss components. The quantitative 
component of the ALL is estimated by segmenting the loan 
portfolio based on similar risk characteristics, primarily loan type 
and risk rating level, and applying quantitative loss factors to 
each loan segment. Quantitative loss factors give consideration 
to historical loss experience by loan segment based upon a look-
back period and adjusted for a loss emergence period. Qualitative 
adjustments to such loss factors are made to give consideration 
to other qualitative or environmental factors not captured by the 
quantitative loss factors. 

We identified the assessment of the ALL as a critical audit matter 
because it involved significant measurement uncertainty requiring 
complex auditor judgment, and knowledge and experience in the 
industry. The assessment of the ALL encompassed the evaluation 
of the (1) methodology and data to derive the quantitative loss 
factors developed from the historical loss experience, (2) key 
assumptions, including the segmenting of the loan portfolio by 
similar risk characteristics, the look-back period and the loss 
emergence  periods,  (3)  risk  ratings  assigned  to  commercial 
mortgage, multi-family mortgage, construction and commercial 
loans, and (4) qualitative adjustments framework. 

59

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

The primary procedures we performed to address the critical audit 
matter included the following. We tested certain internal controls 
over the Company’s ALL process, including controls related to 
the (1) development of the ALL methodology, (2) determination 
of the key assumptions used to estimate the quantitative loss 
factors, (3) periodic testing of the risk ratings for commercial 
mortgage, multi-family mortgage, construction and commercial 
loans, (4) determination of the qualitative adjustments, and (5) 
analysis of the ALL results, trends and ratios. We evaluated the 
segmenting of loans with similar risk characteristics by assessing 
the relevant characteristics of the loan portfolio, including loan 
type and risk rating level. We tested the relevance of sources of 
internal and external data and key assumptions, including the 
look-back period, by evaluating the (1) loss data in the look-
back period was representative of the credit characteristics of 
the current loan segment, and (2) sufficiency of loss data within 
the look-back period. We assessed the appropriateness of the 
loss emergence period by considering the Company’s credit risk 
policies and testing the relevance and reliability of the sources of 
data and assumptions of the Company’s observable loss data. 
We evaluated the metrics, including the relevance and reliability 
of the sources of data and assumptions used to estimate the 
qualitative adjustments. We involved credit risk professionals with 

specialized industry knowledge and experience, who assisted in 
evaluating the: 

zz Company’s  ALL  methodology  for  compliance  with  U.S. 

generally accepted accounting principles, 

zz look-back period assumptions to evaluate the length of that 

period, 

zz methodology used to develop the loss emergence periods, 

zz risk ratings for a selection of commercial mortgage, multi-family 

mortgage, construction and commercial loans 

zz qualitative adjustments framework to determine if it identified 
the relevant incremental risks not captured by the quantitative 
component, and

zz effect of qualitative adjustments on the ALL compared with 

relevant credit risk factors and credit trends.

/s/    KPMG LLP

We have not been able to determine the specific year that we 
began serving as the Company’s auditor; however, we are aware 
that we have served as the Company’s auditor since at least 1997.

Short Hills, New Jersey 
March 2, 2020 

60

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

Report of Independent Registered Public Accounting Firm on  
Internal Control Over Financial Reporting

The Stockholders and Board of Directors  
Provident Financial Services, Inc.:

Opinion on Internal Control Over Financial 
Reporting 

We  have  audited  Provident  Financial  Services,  Inc.  and 
subsidiary’s (the Company) internal control over financial reporting 
as of December 31, 2019, based on criteria established in Internal 
Control – Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission. In our 
opinion, the Company maintained, in all material respects, effective 
internal control over financial reporting as of December 31, 2019, 
based on criteria established in Internal Control – Integrated 
Framework  (2013)  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission. 

We also have audited, in accordance with the standards of the 
Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated statements of financial Condition of 
the Company as of December 31, 2019 and 2018, the related 
consolidated statements of income, comprehensive income, 
changes in stockholders’ equity, and cash flows for each of the 
years in the three-year period ended December 31, 2019, and the 
related notes (collectively, the consolidated financial statements), 
and our report dated March 2, 2020 expressed an unqualified 
opinion on those consolidated financial statements.

Basis for Opinion 

The  Company’s  management  is  responsible  for  maintaining 
effective  internal  control  over  financial  reporting  and  for  its 
assessment of the effectiveness of internal control over financial 
reporting, included in the accompanying Management’s Report on 
Internal Control Over Financial Reporting. Our responsibility is to 
express an opinion on the Company’s internal control over financial 
reporting based on our audit. We are a public accounting firm 
registered with the PCAOB and are required to be independent 
with respect to the Company in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the 
Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the 
PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective 

internal control over financial reporting was maintained in all 
material respects. Our audit of internal control over financial 
reporting  included  obtaining  an  understanding  of  internal 
control over financial reporting, assessing the risk that a material 
weakness exists, and testing and evaluating the design and 
operating effectiveness of internal control based on the assessed 
risk. Our audit also included performing such other procedures as 
we considered necessary in the circumstances. We believe that 
our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal 
Control Over Financial Reporting 

A company’s internal control over financial reporting is a process 
designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial 
statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over 
financial reporting includes those policies and procedures that (1) 
pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of 
the assets of the company; (2) provide reasonable assurance that 
transactions are recorded as necessary to permit preparation 
of financial statements in accordance with generally accepted 
accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations 
of management and directors of the company; and (3) provide 
reasonable assurance regarding prevention or timely detection 
of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial 
reporting  may  not  prevent  or  detect  misstatements.  Also, 
projections of any evaluation of effectiveness to future periods are 
subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with 
the policies or procedures may deteriorate.

/s/    KPMG LLP

Short Hills, New Jersey 
March 2, 2020 

61

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statements of Financial Condition 
December 31, 2019 and 2018 

(dollars in thousands, except share data)

ASSETS
Cash and due from banks
Short-term investments

Total cash and cash equivalents

Available for sale debt securities, at fair value
Held to maturity debt securities (fair value of $467,966 and $479,740 at December 31, 2019 and 
December 31, 2018, respectively).
Equity securities, at fair value
Federal Home Loan Bank Stock
Loans

Less allowance for loan losses

Net loans

Foreclosed assets, net
Banking premises and equipment, net
Accrued interest receivable
Intangible assets
Bank-owned life insurance
Other assets
TOTAL ASSETS
LIABILITIES AND STOCKHOLDERS’ EQUITY
Deposits:

Demand deposits
Savings deposits
Certificates of deposit of $100,000 or more
Other time deposits

Total deposits
Mortgage escrow deposits
Borrowed funds
Other liabilities
TOTAL LIABILITIES
Stockholders’ Equity:
Preferred stock, $0.01 par value, 50,000,000 shares authorized, none issued
Common stock, $0.01 par value, 200,000,000 shares authorized, 83,209,293 shares issued 
and 65,787,900 shares outstanding at December 31, 2019, and 83,209,293 shares issued and 
66,325,458 shares outstanding at December 31, 2018, respectively.
Additional paid-in capital
Retained earnings
Accumulated other comprehensive income (loss)
Treasury stock
Unallocated common stock held by the Employee Stock Ownership Plan
Common stock acquired by the Directors’ Deferred Fee Plan
Deferred compensation—Directors’ Deferred Fee Plan
TOTAL STOCKHOLDERS’ EQUITY
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

See accompanying notes to consolidated financial statements.

62

December 31, 
2019

December 31, 
2018

$

131,555 
55,193 
186,748 
976,919 

86,195 
56,466 
142,661 
1,063,079 

453,629 
825 
57,298 
7,332,885 
55,525 
7,277,360 
2,715 
55,210 
29,031 
437,019 
195,533 
136,291 
9,808,578  $

$

5,384,868 
983,714 
438,551 
295,476 
7,102,609 
26,804 
1,125,146 
140,179 
8,394,738 

479,425 
635 
68,813 
7,250,588 
55,562 
7,195,026 
1,565 
58,124 
31,475 
418,178 
193,085 
73,703 
9,725,769 

5,027,708 
1,051,922 
414,848 
335,644 
6,830,122 
25,568 
1,442,282 
68,817 
8,366,789 

—

—

832 
1,007,303 
695,273 
3,821 
(268,504)
(24,885)
(3,833)
3,833 
1,413,840 
9,808,578  $

832 
1,021,533 
651,099 
(12,336)
(272,470)
(29,678)
(4,504)
4,504 
1,358,980 
9,725,769 

$

$

$

$

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Item 8 Financial Statements and Supplementary Data

PART II   

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statements of Income 
Years Ended December 31, 2019, 2018 and 2017 

(dollars in thousands, except share data)

Interest income:

Real estate secured loans

Commercial loans

Consumer loans

Available for sale debt securities and Federal Home Loan Bank Stock

Held to maturity debt securities

Deposits, federal funds sold and other short-term investments

TOTAL INTEREST INCOME
Interest expense:

Deposits

Borrowed funds

TOTAL INTEREST EXPENSE

Net interest income

Provision for loan losses

Net interest income after provision for loan losses

Non-interest income:

Fees

Wealth management income

Bank-owned life insurance

Net gain on securities transactions

Other income

TOTAL NON-INTEREST INCOME

Non-interest expense:

Compensation and employee benefits

Net occupancy expense

Data processing expense

FDIC Insurance

Advertising and promotion expense

Amortization of intangibles

Other operating expenses

TOTAL NON-INTEREST EXPENSES

Income before income tax expense

Income tax expense

NET INCOME

Basic earnings per share

Average basic shares outstanding

Diluted earnings per share

Average diluted shares outstanding

See accompanying notes to consolidated financial statements.

Years ended December 31,

2019

2018

2017

$

223,361 

$

215,231 

$

189,896 

82,540 

18,579 

31,842 

12,424 

2,724 
371,470 

45,494 

28,003 

73,497 

297,973 

13,100 

284,873 

28,321 

22,503 

6,297 

72 

6,601 

79,371 

19,906 

30,981 

12,606 

1,734 
359,829 

30,693 

28,460 

59,153 

300,676 

23,700 

276,976 

28,084 

17,957 

5,514 

2,221 

4,900 

72,907 

20,301 

26,445 

13,027 

1,270 
323,846 

19,441 

26,203 

45,644 

278,202 

5,600 

272,602 

27,218 

17,604 

6,693 

57 

4,125 

63,794 

58,676 

55,697 

116,849 

25,895 

16,836 

1,316 

4,115 

2,740 

33,828 

201,579 

147,088 

34,455 

111,496 

25,056 

14,664 

3,482 

3,836 

2,127 

31,074 

191,735 

143,917 

25,530 

$

$

$

112,633  $

118,387  $

1.74

64,604,224 

1.74 

$

$

1.82 

64,942,886 

1.82

$

$

109,353 

25,290 

13,922 

3,887 

3,904 

2,670 

28,796 

187,822 

140,477 

46,528 

93,949 

1.46 

64,384,851 

1.45

64,734,591 

65,103,097

64,579,222

63

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statements of Comprehensive Income 
Years Ended December 31, 2019, 2018 and 2017 

(dollars in thousands)

Net income

Other comprehensive loss, net of tax:

Unrealized gains and losses on available for sale debt securities:

Net unrealized gains (losses) arising during the period

Reclassification adjustment for gains (losses) included in net income

Total

Unrealized (losses) gains on derivatives

Amortization related to post-retirement obligations

Total other comprehensive income (loss)

TOTAL COMPREHENSIVE INCOME

See accompanying notes to consolidated financial statements.

Years ended December 31,

2019

2018

$

112,633

$

118,387

$

18,351 

— 

18,351 

(579)

(1,615)

16,157 

(6,129)

— 

(6,129)

221 

1,221 

(4,687)

2017

93,949

(2,163)

— 

(2,163)

379 

(889)

(2,673)

$

128,790

$

113,700  $

91,276

64

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statement of Changes in Stockholders’ Equity  
for the Years Ended December 31, 2019, 2018 and 2017 

(dollars in 
thousands)

Common 
Stock

Additional 
Paid-In 
Capital

Retained 
Earnings

Accumulated 
Other 
Comprehensive 
Loss

Treasury 
Stock

Unallocated 
Esop  
Shares

Common 
Stock 
Acquired 
by DDFP

Deferred 
Compensation 
DDFP

Total 
Stockholders’ 
Equity

Balance at 
December 31, 
2016

Net income

Other 
comprehensive 
loss, net of tax

Cash dividends 
paid ($0.93 per 
share)

Reclassification 
due to adopting 
Accounting 
Standards 
Update ("ASU") 
No. 2018-02

Distributions 
from DDFP

Purchases of 
treasury stock

Purchase of 
employee 
restricted shares 
to fund statutory 
tax withholding

Shares issued 
dividend 
reinvestment 
plan

Option exercises

Allocation of 
ESOP shares

Allocation of 
Stock Award 
Plan ("SAP") 
shares

Allocation of 
stock options

BALANCE AT 
DECEMBER 
31, 2017

$

832  $ 1,005,777  $ 550,768

$

(3,397) $ (264,221) $

(37,978) $ (5,846) $

5,846  $

1,251,781 

93,949

93,949

— 

— 

— 

— 

(2,673)

— 

(59,980)

— 

— 

— 

— 

— 

— 

(2,673)

— 

— 

— 

(59,980)

— 

— 

1,395 

(1,395)

— 

— 

— 

232 

671 

— 

(671)

— 

232 

— 

— 

— 

— 

(443)

— 

— 

— 

(443)

— 

— 

— 

— 

(778)

— 

— 

— 

(778)

— 

— 

— 

— 

— 

712 

(1,179)

2,200 

4,963 

203 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,402 

4,133 

— 

— 

— 

4,139 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

2,114 

2,954 

6,339 

4,963 

203 

$

832  $ 1,012,908  $ 586,132  $

(7,465) $ (259,907) $ (33,839) $ (5,175) $

5,175  $ 1,298,661 

65

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statement of Changes in Stockholders’ Equity  
for the Years Ended December 31, 2019, 2018 and 2017 (Continued)

(dollars in 
thousands)

Common 
Stock

Additional 
Paid-In 
Capital

Retained 
Earnings

Accumulated 
Other 
Comprehensive 
Loss

Treasury 
Stock

Unallocated 
Esop  
Shares

Common 
Stock 
Acquired 
by DDFP

Deferred 
Compensation 
DDFP

Total 
Stockholders’ 
Equity

Balance at 
December 31, 
2017

Net income

Other 
comprehensive 
loss, net of tax

Reclassification 
due to the 
adoption of ASU 
No. 2016-01

Cash dividends 
paid ($0.82 per 
share)

Distributions 
from DDFP

Purchases of 
treasury stock

Purchase of 
employee 
restricted shares 
to fund statutory 
tax withholding

Shares issued 
dividend 
reinvestment 
plan

Option exercises

Allocation of 
ESOP shares

Allocation of 
SAP shares

Allocation of 
stock options

BALANCE AT 
DECEMBER 
31, 2018

$

832 $ 1,012,908  $ 586,132

$

(7,465) $ (259,907) $

(33,839) $ (5,175) $

5,175 $

1,298,661

118,387 

118,387 

—

—

—

—

—

—

—

—

—

—

— 

— 

(4,687)

— 

— 

— 

— 

(4,687)

— 

184 

(184)

— 

(53,604)

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(53,604)

156 

671 

(671)

156 

— 

— 

— 

(13,172)

— 

— 

— 

(13,172)

— 

— 

— 

(1,896)

— 

— 

— 

(1,896)

577 

(366)

2,022 

6,046 

190 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,132 

1,373 

— 

— 

— 

— 

— 

4,161 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,709 

1,007 

6,183 

6,046 

190 

$

832 $ 1,021,533 $ 651,099 $

(12,336) $ (272,470) $ (29,678) $ (4,504) $

4,504 $ 1,358,980

66

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statement of Changes in Stockholders’ Equity  
for the Years Ended December 31, 2019, 2018 and 2017 (Continued)

(dollars in 
thousands)

Common 
Stock

Additional 
Paid-In 
Capital

Retained 
Earnings

Accumulated 
Other 
Comprehensive 
(Loss) Income 

Treasury 
Stock

Unallocated 
Esop  
Shares

Common 
Stock 
Acquired 
by DDFP

Deferred 
Compensation 
DDFP

Total 
Stockholders’ 
Equity

Balance at 
December 31, 
2018

Net income

Other 
comprehensive 
income, net of 
tax

Cash dividends 
paid ($1.12 per 
share)

Effect of 
adopting ASU 
No. 2016-02

Distributions 
from DDFP

Purchases of 
treasury stock

Purchase of 
employee 
restricted shares 
to fund statutory 
tax withholding

Shares issued 
dividend 
reinvestment 
plan

Reclass of stock 
award shares

Option exercises

Allocation of 
ESOP shares

Allocation of 
SAP shares

Allocation of 
stock options

BALANCE AT 
DECEMBER 
31, 2019

$

832  $ 1,021,533 $ 651,099

$

(12,336) $ (272,470) $

(29,678) $ (4,504) $

4,504 $

1,358,980

112,633

112,633 

— 

— 

— 

— 

— 

16,157 

— 

(72,809)

— 

4,350 

164 

— 

— 

— 

— 

— 

— 

— 

— 

16,157 

— 

— 

— 

(72,809)

— 

— 

— 

4,350 

671 

(671)

164 

— 

— 

— 

— 

(19,867)

— 

— 

— 

(19,867)

— 

— 

— 

— 

(1,985)

— 

— 

— 

(1,985)

— 

— 

— 

— 

— 

— 

671 

(24,024)

(96)

2,203 

6,671 

181 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,559 

24,024 

235 

— 

— 

— 

— 

— 

— 

4,793 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

2,230 

— 

139 

6,996 

6,671 

181 

$

832  $1,007,303  $ 695,273  $

3,821  $(268,504) $ (24,885) $ (3,833) $

3,833  $ 1,413,840 

See accompanying notes to consolidated financial statements.

67

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statements of Cash Flows 
Years Ended December 31, 2019, 2018 and 2017 

(dollars in thousands)

Cash flows from operating activities:

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Years ended December 31,

2019

2018

2017

$

112,633 

$

118,387 

$

93,949 

Depreciation and amortization of intangibles

Provision for loan losses

Deferred tax expense (benefit) 

Amortization of operating lease right-of-use assets

Income on Bank-owned life insurance

Net amortization of premiums and discounts on securities

Accretion of net deferred loan fees

Amortization of premiums on purchased loans, net

Net increase in loans originated for sale

Proceeds from sales of loans originated for sale

Proceeds from sales and paydowns of foreclosed assets

ESOP expense

Allocation of stock award shares

Allocation of stock options

Net gain on sale of loans

Net gain on securities transactions

Net gain on sale of premises and equipment

Net gain on sale of foreclosed assets

Decrease (increase) in accrued interest receivable

(Increase) decrease in other assets

Increase in other liabilities

Net cash provided by operating activities

Cash flows from investing activities:

Proceeds from maturities, calls and paydowns of held to maturity debt 
securities
Purchases of held to maturity debt securities

Proceeds from sales of available for sale debt securities 

Proceeds from maturities, calls and paydowns of available for sale debt 
securities
Purchases of available for sale debt securities

Proceeds from redemption of Federal Home Loan Bank stock

Purchases of Federal Home Loan Bank stock

BOLI claim benefits received

Net cash paid in acquisition

Purchases of loans

Net (increase) decrease in loans

Proceeds from sales of premises and equipment

Purchases of premises and equipment

Net cash provided by (used in) investing activities

68

10,395 

13,100 

1,674 

8,433 

(6,297)

7,789 

(5,643)

845 

(16,212)

17,202 

1,354 

4,533 

6,671 

181 

(990)

(72)

— 

(190)

2,444 

(46,237)

25,312 

136,925 

42,696 

(20,303)

— 

223,806 

(117,022)

172,293 

(160,778)

1,891 

(15,022)

— 

(79,812)

— 

(4,882)

42,867 

10,101 

23,700 

(18,541)

— 

(5,514)

8,540 

(5,773)

894 

(36,043)

37,386 

7,963 

4,516 

6,046 

190 

(1,343)

(2,221)

(25)

(798)

(1,829)

5,266 

4,817 

155,719 

39,534 

(43,887)

2,212 

196,690 

(237,076)

145,191 

(132,820)
1,954 
— 

(1,344)

79,388 

25 

(3,162)

46,705 

11,623 

5,600 

40,634 

— 

(6,693)

9,948 

(4,655)

1,021 

(24,938)

26,387 

5,423 

4,600 

4,963 

203 

(1,449)

(57)

(20)

(819)

(2,564)

(52,078)

6,142 

117,220 

55,720 

(47,894)

— 

220,138 

(228,363)

130,125 

(135,583)
4,428 
— 

— 

(322,443)

20,766 

(3,231)

(306,337)

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

Provident Financial Services, Inc. and Subsidiary 
Consolidated Statements of Cash Flows 
Years Ended December 31, 2019, 2018 and 2017 (Continued)

(dollars in thousands)

Cash flows from financing activities:

Net increase in deposits

Increase (decrease) in mortgage escrow deposits

Purchase of treasury stock

Purchase of employee restricted shares to fund statutory tax withholding 

Cash dividends paid to stockholders

Shares issued to dividend reinvestment plan

Stock options exercised

Proceeds from long-term borrowings

Payments on long-term borrowings

Net (decrease) increase in short-term borrowings

Net cash (used in) provided by financing activities

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of period

CASH AND CASH EQUIVALENTS AT END OF PERIOD

Cash paid during the period for:

Interest on deposits and borrowings

Income taxes

Non cash investing activities:

Initial recognition of operating lease right-of-use assets

Initial recognition of operating lease liabilities

Transfer of loans receivable to foreclosed assets

Acquisitions:

Non-cash assets acquired:

Goodwill and other intangible assets, net
Other assets

TOTAL NON-CASH ASSETS ACQUIRED

See accompanying notes to consolidated financial statements.

Years ended December 31,

2019

2018

2017

272,487 

1,236 

(19,867)

(1,985)

(72,809)

2,230 

139 

1,243,000 

(1,549,551)

(10,585)

(135,705)

44,087 

142,661 

115,956 

(365)

(13,172)

(1,896)

(53,604)

1,709 

1,007 

695,000 

(804,375)

(190,857)

(250,597)

(48,173)

190,834 

160,537 

1,481 

(443)

(778)

(59,980)

2,114 

2,954 

347,000 

(539,745)

322,514 

235,654 

46,537 

144,297 

$

$

$

$

$

$

$

$

186,748  $

142,661  $

190,834 

$

$

$

73,664 

34,494 

44,946 

46,050 

2,314 

58,959 

15,259 

$

$

46,391 

40,566 

— $

— 

1,965 

—

—

3,845

21,562 
71 

$

21,633  $

$

— 
— 

—  $

— 
— 

— 

69

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II

Item 8.  Financial Statements 

and Supplementary Data

PART II   

Item 8 Financial Statements and Supplementary Data

Provident Financial Services, Inc. and Subsidiary 
Notes to Consolidated Financial Statements

Summary of Significant Accounting Policies  ����������������������������������������������������������������������������������������������������������������������������������������������������������������������71
NOTE 1 
Stockholders’ Equity and Acquisitions  �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������76
NOTE 2 
Restrictions on Cash and Due from Banks  ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������76
NOTE 3 
Held to Maturity Debt Securities ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������76
NOTE 4 
Available for Sale Debt Securities  ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������78
NOTE 5 
Loans Receivable and Allowance for Loan Losses  �������������������������������������������������������������������������������������������������������������������������������������������������80
NOTE 6 
Banking Premises and Equipment  ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������87
NOTE 7 
Intangible Assets  ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������87
NOTE 8 
Deposits  ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������88
NOTE 9 
NOTE 10  Borrowed Funds  �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������88
NOTE 11  Benefit Plans  �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������89
NOTE 12 
Income Taxes  ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������95
NOTE 13  Commitments, Contingencies and Concentrations of Credit Risk  �����������������������������������������������������������������������������������������������97
NOTE 14  Regulatory Capital Requirements  ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������97
NOTE 15 
Fair Value Measurements  ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������99
NOTE 16  Selected Quarterly Financial Data (Unaudited)  ������������������������������������������������������������������������������������������������������������������������������������������������������������105
NOTE 17 
Earnings Per Share  ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������105
NOTE 18  Parent-only Financial Information  �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������106
NOTE 19  Other Comprehensive Loss  �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������108
NOTE 20  Derivative and Hedging Activities  �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������109
NOTE 21  Revenue Recognition  ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������111
Leases  ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������111
NOTE 22 

70

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

NOTE 1  Summary of Significant Accounting Policies

Principles of Consolidation

Securities

The consolidated financial statements include the accounts of 
Provident Financial Services, Inc. (the “Company”), Provident 
Bank  (the  “Bank”)  and  their  wholly  owned  subsidiaries.  All 
intercompany balances and transactions have been eliminated 
in consolidation. Certain reclassifications have been made in the 
consolidated financial statements to conform with current year 
classifications. 

Business

The Company, through the Bank, provides a full range of banking 
services to individual and business customers through branch 
offices in New Jersey and eastern Pennsylvania. The Bank is 
subject to competition from other financial institutions and to the 
regulations of certain federal and state agencies, and undergoes 
periodic examinations by those regulatory authorities.

Basis of Financial Statement Presentation

The consolidated financial statements of the Company have 
been  prepared  in  conformity  with  U.S.  generally  accepted 
accounting principles (“GAAP”). In preparing the consolidated 
financial statements, management is required to make estimates 
and assumptions about future events. These estimates and the 
underlying assumptions affect the reported amounts of assets and 
liabilities and disclosures about contingent assets and liabilities as 
of the dates of the consolidated statements of financial condition, 
and revenues and expenses for the periods then ended. Such 
estimates are used in connection with the determination of the 
allowance for loan losses, evaluation of goodwill for impairment, 
evaluation of other-than-temporary impairment on securities, 
evaluation of the need for valuation allowances on deferred tax 
assets, and determination of liabilities related to retirement and 
other post-retirement benefits, among others. These estimates 
and assumptions are based on management’s best estimates and 
judgment. Management evaluates its estimates and assumptions 
on  an  ongoing  basis  using  historical  experience  and  other 
factors,  including  the  current  economic  environment,  which 
management believes to be reasonable under the circumstances. 
Such estimates and assumptions are adjusted when facts and 
circumstances dictate. Illiquid credit markets, volatile securities 
markets, and declines in the housing market and the economy 
generally have combined to increase the uncertainty inherent 
in such estimates and assumptions. As future events and their 
effects cannot be determined with precision, actual results could 
differ significantly from these estimates. Changes in estimates 
resulting from continuing changes in the economic environment 
will be reflected in the financial statements in future periods.

Cash and Cash Equivalents

For purposes of reporting cash flows, cash and cash equivalents 
include  cash  and  due  from  banks,  Federal  funds  sold  and 
commercial paper with original maturity dates less than 90 days.

Securities include held to maturity debt securities and available 
for sale debt securities. The available for sale debt securities 
portfolio is carried at estimated fair value, with any unrealized 
gains or losses, net of taxes, reported as accumulated other 
comprehensive income or loss in Stockholders’ Equity. Estimated 
fair values are based on market quotations or matrix pricing. 
Securities which the Company has the positive intent and ability 
to hold to maturity are classified as held to maturity debt securities 
and carried at amortized cost. Management conducts a periodic 
review and evaluation of the securities portfolio to determine if any 
declines in the fair values of securities are other-than-temporary. 
In this evaluation, if such a decline were deemed other-than-
temporary, management would measure the total credit-related 
component of the unrealized loss, and recognize that portion of 
the loss as a charge to current period earnings. The remaining 
portion  of  the  unrealized  loss  would  be  recognized  as  an 
adjustment to accumulated other comprehensive income (loss). 
The fair value of the securities portfolio is significantly affected by 
changes in interest rates. In general, as interest rates rise, the 
fair value of fixed-rate securities decreases and as interest rates 
fall, the fair value of fixed-rate securities increases. The Company 
determines if it has the intent to sell these securities or if it is more 
likely than not that the Company would be required to sell the 
securities before the anticipated recovery. If either exists, the entire 
decline in value is considered other-than-temporary and would be 
recognized as an expense in the current period. 

Premiums on securities are amortized to income using a method 
that approximates the interest method over the remaining period 
to the earliest call date or contractual maturity, adjusted for 
anticipated prepayments. Discounts on securities are accreted 
to income over the remaining period to the contractual maturity, 
adjusted for anticipated prepayments. Dividend and interest 
income are recognized when earned. Realized gains and losses 
are recognized when securities are sold or called based on the 
specific identification method.

Fair Value of Financial Instruments

GAAP establishes a fair value hierarchy that prioritizes the inputs 
to valuation techniques used to measure fair value. The hierarchy 
gives the highest priority to unadjusted quoted prices in active 
markets for identical assets or liabilities (level 1 measurements) and 
the lowest priority to unobservable inputs (level 3 measurements). 
A financial instrument’s level within the fair value hierarchy is based 
on the lowest level of input that is significant to the fair value 
measurement.

Federal Home Loan Bank of New York Stock

The Bank, as a member of the Federal Home Loan Bank of New 
York (“FHLBNY”), is required to hold shares of capital stock of the 
FHLBNY at cost based on a specified formula. The Bank carries 
this investment at cost, which approximates fair value.

71

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Loans

Loans receivable are carried at unpaid principal balances plus 
unamortized premiums, purchase accounting mark-to-market 
adjustments, certain deferred direct loan origination costs and 
deferred loan origination fees and discounts, less the allowance 
for loan losses.

The Bank defers loan origination fees and certain direct loan 
origination costs and accretes or amortizes such amounts as 
an adjustment to the yield over the expected lives of the related 
loans using the interest method. Premiums and discounts on 
loans purchased are amortized or accreted as an adjustment 
of yield over the contractual lives of the related loans, adjusted 
for prepayments when applicable, using methodologies which 
approximate the interest method.

Loans are generally placed on non-accrual status when they are 
past due 90 days or more as to contractual obligations or when 
other circumstances indicate that collection is questionable. 
When  a  loan  is  placed  on  non-accrual  status,  any  interest 
accrued but not received is reversed against interest income. 
Payments received on a non-accrual loan are either applied to 
the outstanding principal balance or recorded as interest income, 
depending on an assessment of the ability to collect the loan. A 
non-accrual loan is restored to accrual status when principal and 
interest payments become less than 90 days past due and its 
future collectability is reasonably assured.

An impaired loan is defined as a loan for which it is probable, 
based on current information, that the Bank will not collect all 
amounts due under the contractual terms of the loan agreement. 
Impaired loans are individually assessed to determine that each 
loan’s carrying value is not in excess of the fair value of the related 
collateral or the present value of the expected future cash flows. 
Residential mortgage and consumer loans are deemed smaller 
balance homogeneous loans which are evaluated collectively for 
impairment and are therefore excluded from the population of 
impaired loans.

Purchased Credit-Impaired (“PCI”) loans, are loans acquired at a 
discount primarily due to deteriorated credit quality. PCI loans are 
recorded at fair value at the date of acquisition, with no allowance 
for loan losses. The difference between the undiscounted cash 
flows expected at acquisition and the fair value of the PCI loans 
at acquisition represents the accretable yield and is recognized as 
interest income over the life of the loans. Contractually required 
payments for interest and principal that exceed the undiscounted 
cash flows expected at acquisition represent the non-accretable 
discount and are not recognized as a yield adjustment or a 
valuation allowance. Reclassifications of the non-accretable to 
accretable yield may occur subsequent to the loan acquisition 
dates due to an increase in expected cash flows of the loans and 
results in an increase in interest income on a prospective basis.

Allowance for Loan Losses

Losses on loans are charged to the allowance for loan losses. 
Additions to this allowance are made by recoveries of loans 
previously charged off and by a provision charged to expense. 
The determination of the balance of the allowance for loan losses 

is based on an analysis of the loan portfolio, economic conditions, 
historical loan loss experience and other factors that warrant 
recognition in providing for an adequate allowance.

While management uses available information to recognize losses 
on loans, future additions to the allowance for loan losses may 
be necessary based on changes in economic conditions in the 
Bank’s market area. In addition, various regulatory agencies, as 
an integral part of their examination process, periodically review 
the Bank’s allowance for loan losses. Such agencies may require 
the Bank to recognize additions to the allowance or additional 
write-downs based on their judgments about information available 
to them at the time of their examination.

Foreclosed Assets

Assets acquired through foreclosure or deed in lieu of foreclosure 
are carried at the lower of the outstanding loan balance at the 
time of foreclosure or fair value, less estimated costs to sell. Fair 
value is generally based on recent appraisals. When an asset 
is acquired, the excess of the loan balance over fair value, less 
estimated costs to sell, is charged to the allowance for loan losses. 
A reserve for foreclosed assets may be established to provide for 
possible write-downs and selling costs that occur subsequent 
to foreclosure. Foreclosed assets are carried net of the related 
reserve. Operating results from real estate owned, including rental 
income, operating expenses, and gains and losses realized from 
the sales of real estate owned, are recorded as incurred.

Banking Premises and Equipment

Land is carried at cost. Banking premises, furniture, fixtures and 
equipment are carried at cost, less accumulated depreciation, 
computed using the straight-line method based on their estimated 
useful lives. Leasehold improvements, carried at cost, net of 
accumulated depreciation, are amortized over the terms of the 
leases or the estimated useful lives of the assets, whichever are 
shorter, using the straight-line method. Maintenance and repairs 
are charged to expense as incurred.

Income Taxes

The Company uses the asset and liability method of accounting 
for income taxes. Under this method, deferred tax assets and 
liabilities are recognized for the estimated future tax consequences 
attributable to differences between the financial statement carrying 
amounts of existing assets and liabilities and their respective tax 
bases. Deferred tax assets and liabilities are measured using 
enacted tax rates in effect for the year in which those temporary 
differences are expected to be recovered or settled. The effect 
on deferred tax assets and liabilities of a change in tax rates 
is recognized in tax expense in the period that includes the 
enactment date. Deferred tax assets and liabilities are reported 
as a component of other assets on the Consolidated Statements 
of Financial Condition. The determination of whether deferred 
tax assets will be realizable is predicated on estimates of future 
taxable income. Such estimates are subject to management’s 
judgment. A valuation reserve is established when management 
is unable to conclude that it is more likely than not that it will 
realize deferred tax assets based on the nature and timing of 

72

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

these items. The Company recognizes, when applicable, interest 
and penalties related to unrecognized tax benefits in the provision 
for income taxes.

Trust Assets

Trust assets consisting of securities and other property (other than 
cash on deposit held by the Bank in fiduciary or agency capacities 
for customers of the Bank’s wholly owned subsidiary, Beacon) 
are not included in the accompanying consolidated statements 
of financial condition because such properties are not assets of 
the Bank.

Intangible Assets

Intangible assets of the Bank consist of goodwill, core deposit 
premiums, customer relationship premium and mortgage servicing 
rights. Goodwill represents the excess of the purchase price over 
the estimated fair value of identifiable net assets acquired through 
purchase acquisitions. In accordance with GAAP, goodwill with an 
indefinite useful life is not amortized, but is evaluated for impairment 
on an annual basis, or more frequently if events or changes in 
circumstances indicate potential impairment between annual 
measurement dates. Goodwill is analyzed for impairment each year 
at September 30th. As permitted by GAAP, the Company prepares 
a qualitative assessment in determining whether goodwill may 
be impaired. The factors considered in the assessment include 
macroeconomic conditions, industry and market conditions and 
overall financial performance of the Company, among others. The 
Company completed its annual goodwill impairment test as of 
September 30, 2019. Based upon its qualitative assessment of 
goodwill, the Company concluded that goodwill was not impaired 
and no further quantitative analysis was warranted.

Core deposit premiums represent the intangible value of depositor 
relationships assumed in purchase acquisitions and are amortized on 
an accelerated basis over 8.8 years. Customer relationship premiums 
represent the intangible value of customer relationships assumed in 
the purchase acquisitions of Beacon Trust Company (“Beacon”), The 
MDE Group, Inc. (“MDE”) and Tirschwell & Loewy, Inc. (“T&L”), and 
are amortized on an accelerated basis over 12.0 years, 10.4 years 
and 10.0 years, respectively. Mortgage servicing rights are recorded 
when purchased or when originated mortgage loans are sold, with 
servicing rights retained. Mortgage servicing rights are amortized 
on an accelerated method based upon the estimated lives of the 
related loans, adjusted for prepayments. Mortgage servicing rights 
are carried at the lower of amortized cost or fair value.

Bank-owned Life Insurance

Bank-owned  life  insurance  is  accounted  for  using  the  cash 
surrender value method and is recorded at its realizable value.

Employee Benefit Plans

The  Bank  maintains  a  pension  plan  which  covers  full-time 
employees hired prior to April 1, 2003, the date on which the 
pension plan was frozen. The Bank’s policy is to fund at least 
the minimum contribution required by the Employee Retirement 
Income Security Act of 1974. GAAP requires an employer to: 

(a) recognize in its statement of financial position the over-funded 
or under-funded status of a defined benefit postretirement plan 
measured as the difference between the fair value of plan assets 
and the benefit obligation; (b) measure a plan’s assets and its 
obligations that determine its funded status at the end of the 
employer’s fiscal year (with limited exceptions); and (c) recognize 
as a component of other comprehensive income, net of tax, the 
actuarial gains and losses and the prior service costs and credits 
that arise during the period.

The Bank has a 401(k) plan covering substantially all employees 
of the Bank. The Bank may match a percentage of the first 6% 
contributed by participants. The Bank’s matching contribution, if 
any, is determined by the Board of Directors in its sole discretion.

The Bank has an Employee Stock Ownership Plan (“ESOP”). The 
funds borrowed by the ESOP from the Company to purchase 
the Company’s common stock are being repaid from the Bank’s 
contributions and dividends paid on unallocated ESOP shares over 
a period of up to 30 years. The Company’s common stock not 
allocated to participants is recorded as a reduction of stockholders’ 
equity at cost. Compensation expense for the ESOP is based on 
the average price of the Company’s stock during each quarter and 
the amount of shares allocated during the quarter.

The Bank has an Equity Plan designed to provide competitive 
compensation for demonstrated performance and to align the 
interests  of  participants  directly  to  increases  in  shareholder 
value. The Equity Plan provides for performance-vesting grants 
as  well  as  time-vesting  grants.  Time-vesting  stock  awards, 
stock options and performance vesting stock awards that are 
based on a performance condition, such as return on average 
assets are valued on the closing stock price on the date of grant. 
Performance vesting stock awards and options that are based on 
a market condition, such as Total Shareholder Return, would be 
valued using a generally accepted statistical technique to simulate 
future stock prices for Provident and the components of the Peer 
Group which Provident would be measured against.

Expense related to time vesting stock awards and stock options 
is based on the fair value of the common stock on the date of 
the grant and on the fair value of the stock options on the date of 
the grant, respectively, and is recognized ratably over the vesting 
period of the awards. Performance vesting stock awards and 
stock options are either dependent upon a market condition 
or a performance condition. A market condition performance 
metric is tied to a stock price, either on an absolute basis, or 
a relative basis against peers, while a performance-condition is 
based on internal operations, such as earnings per share. The 
expense related to a market condition performance-vesting stock 
award or stock option requires an initial Monte Carlo simulation 
to determine grant date fair value, which will be recognized as 
a compensation expense regardless of actual payout, assuming 
that the executive is still employed at the end of the requisite 
service period. If pre-vesting termination (forfeiture) occurs, then 
any expense recognized to date can be reversed. The grant date 
fair value is recognized ratably over the performance period. The 
expense related to a performance condition stock award or stock 
option is based on the fair value of the award on the date of grant, 
adjusted periodically based upon the number of awards or options 
expected to be earned, recognized over the performance period.

73

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

In connection with the First Sentinel acquisition in July 2004, the 
Company assumed the First Savings Bank Directors’ Deferred Fee 
Plan (the “DDFP”). The DDFP was frozen prior to the acquisition. 
The Company recorded a deferred compensation equity instrument 
and corresponding contra-equity account for the value of the 
shares held by the DDFP at the July 14, 2004 acquisition date. 
These accounts will be liquidated as shares are distributed from 
the DDFP in accordance with the plan document. At December 31, 
2019, there were 219,281 shares held by the DDFP.

The  Bank  maintains  a  non-qualified  plan  that  provides 
supplemental benefits to certain executives who are prevented 
from receiving the full benefits contemplated by the 401(k) Plan’s 
and the ESOP’s benefit formulas under tax law limits for tax-
qualified plans.

Post-retirement Benefits Other Than 
Pensions

The Bank provides post-retirement health care and life insurance 
plans to certain of its employees. The life insurance coverage 
is noncontributory to the participant. Participants contribute to 
the cost of medical coverage based on the employee’s length of 
service with the Bank. The costs of such benefits are accrued 
based on actuarial assumptions from the date of hire to the date the 
employee is fully eligible to receive the benefits. On December 31, 
2002, the Bank eliminated postretirement healthcare benefits for 
employees with less than 10 years of service. GAAP requires an 
employer to: (a) recognize in its statement of financial position 
the over-funded or under-funded status of a defined benefit post-
retirement plan measured as the difference between the fair value 
of plan assets and the benefit obligation; (b) measure a plan’s 
assets and its obligations that determine its funded status as of 
the end of the employer’s fiscal year (with limited exceptions); and 
(c) recognize as a component of other comprehensive income, net 
of tax, the actuarial gains and losses and the prior service costs 
and credits that arise during the period.

Derivatives

The Company records all derivatives on the statements of financial 
condition at fair value. The accounting for changes in the fair value 
of derivatives depends on the intended use of the derivative, 
whether the Company has elected to designate a derivative in a 
hedging relationship and apply hedge accounting and whether the 
hedging relationship has satisfied the criteria necessary to apply 
hedge accounting. The Company has interest rate derivatives 
resulting from a service provided to certain qualified borrowers in 
a loan related transaction and, therefore, are not used to manage 
interest rate risk in the Company’s assets or liabilities. As such, all 
changes in fair value of the Company’s interest rate derivatives not 
used to manage interest rate risk are recognized directly in earnings. 

The Company also uses interest rate swaps as part of its interest 
rate risk management strategy. Interest rate swaps designated 
as cash flow hedges involve the receipt of variable amounts from 
a counterparty in exchange for the Company making fixed-rate 
payments over the life of the agreements without the exchange 
of the underlying notional amount. Changes in the fair value of 

derivatives designated and that qualify as cash flow hedges of 
interest rate risk are recorded in accumulated other comprehensive 
income and are subsequently reclassified into earnings in the 
period that the hedged forecasted transaction affects earnings. 
These derivatives were used to hedge the variable cash outflows 
associated with Federal Home Loan Bank borrowings.

The fair value of the Company’s derivatives is determined using 
discounted cash flow analysis using observable market-based 
inputs, which are considered Level 2 inputs.

Comprehensive Income

Comprehensive income is divided into net income and other 
comprehensive income (loss). Other comprehensive income 
(loss) includes items previously recorded directly to equity, such as 
unrealized gains and losses on available for sale debt securities, 
unrealized gains and losses on derivatives and amortization 
related  to  post-retirement  obligations.  Comprehensive 
income is presented in a separate Consolidated Statement of 
Comprehensive Income.

Segment Reporting

The Company’s operations are solely in the financial services 
industry and include providing traditional banking and other 
financial  services  to  its  customers.  The  Company  operates 
primarily in the geographical regions of northern and central New 
Jersey and eastern Pennsylvania. Management makes operating 
decisions  and  assesses  performance  based  on  an  ongoing 
review of the Bank’s consolidated financial results. Therefore, the 
Company has a single operating segment for financial reporting 
purposes.

Earnings Per Share

Basic earnings per share is computed by dividing income available 
to common stockholders by the weighted average number of 
shares outstanding for the period. Diluted earnings per share 
reflects the potential dilution that could occur if securities or other 
contracts to issue common stock (such as stock options) were 
exercised or resulted in the issuance of common stock. These 
potentially dilutive shares would then be included in the weighted 
average number of shares outstanding for the period using the 
treasury stock method. Shares issued and shares reacquired 
during the period are weighted for the portion of the period that 
they were outstanding.

Impact of Recent Accounting 
Pronouncements

Accounting Pronouncements Adopted in 2019 

In October 2018, the Financial Accounting Standards Board 
(“FASB”) issued ASU No. 2018-16, “Derivatives and Hedging 
(Topic 815) – Inclusion of the Secured Overnight Financing Rate 
(SOFR) Overnight Index Swap (OIS) Rate as a Benchmark Interest 
Rate for Hedge Accounting Purposes.” This ASU permits the use 
of the OIS rate based upon SOFR as a U.S. benchmark interest 

74

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

rate for hedge accounting purposes under Topic 815 in addition 
to the UST, the LIBOR swap rate, the OIS rate based on the 
Fed Funds Effective Rate, and the SIFMA Municipal Swap Rate. 
The amendments in ASU 2018-16 are required to be adopted 
concurrently  with  ASU  2017-12,  “Derivatives  and  Hedging: 
Targeted Improvements to Accounting for Hedging,” which was 
effective for public business entities for fiscal years beginning after 
December 15, 2018, with early adoption, including adoption in an 
interim period, permitted. ASU 2018-16 should be adopted on 
a prospective basis for qualifying new or redesignated hedging 
relationships entered into on or after the date of adoption. The 
Company adopted this guidance effective January 1, 2019. The 
adoption of this guidance had no impact on the Company’s 
consolidated financial statements.

In August 2017, the FASB issued ASU 2017-12, “Derivatives and 
Hedging: Targeted Improvements to Accounting for Hedging.” The 
purpose of this updated guidance is to better align a company’s 
financial  reporting  for  hedging  activities  with  the  economic 
objectives of those activities. ASU 2017-12 was effective for public 
business entities for fiscal years beginning after December 15, 
2018. ASU 2017-12 requires a modified retrospective transition 
method in which the Company will recognize the cumulative 
effect of the change on the opening balance of each affected 
component of equity in the statement of financial position as of the 
date of adoption. The Company adopted this guidance effective 
January 1, 2019. The adoption of this guidance had no impact 
on the Company’s consolidated financial statements.

In March 2017, the FASB issued ASU 2017-08, “Receivables - 
Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium 
Amortization on Purchased Callable Debt Securities.” This ASU 
shortens the amortization period for premiums on callable debt 
securities by requiring that premiums be amortized to the first 
(or earliest) call date instead of as an adjustment to the yield 
over the contractual life. This change more closely aligns the 
accounting with the economics of a callable debt security and 
the amortization period with expectations that already are included 
in market pricing on callable debt securities. This ASU does not 
change the accounting for discounts on callable debt securities, 
which will continue to be amortized to the maturity date. This 
guidance only includes instruments that are held at a premium 
and have explicit call features. It does not include instruments 
that contain prepayment features, such as mortgage backed 
securities; nor does it include call options that are contingent 
upon future events or in which the timing or amount to be paid 
is not fixed. This ASU was effective for fiscal years beginning 
after December 15, 2018, including interim periods within the 
reporting period, with early adoption permitted. The Company 

adopted this guidance effective January 1, 2019. The adoption 
of this guidance had no impact on the Company’s consolidated 
financial statements.

In February 2016, the FASB issued ASU 2016-02, “Leases (Topic 
842).” This ASU requires all lessees to recognize a lease liability 
and a right-of-use asset, measured at the present value of the 
future minimum lease payments, at the lease commencement 
date. Lessor accounting remains largely unchanged under the 
new guidance. The guidance is effective for fiscal years beginning 
after December 15, 2018, including interim reporting periods 
within that reporting period, with early adoption permitted. A 
modified retrospective approach must be applied for leases 
existing at, or entered into after, the beginning of the earliest 
comparative period presented in the financial statements. In July 
2018, the FASB issued ASU No. 2018-11, “Leases - Targeted 
Improvements” to provide entities with relief from the costs of 
implementing certain aspects of ASU No. 2016-02. Specifically, 
under the amendments in ASU 2018-11: (1) entities may elect not 
to recast the comparative periods presented when transitioning 
to  the  new  leasing  standard,  and  (2)  lessors  may  elect  not 
to  separate  lease  and  non-lease  components  when  certain 
conditions are met. The amendments have the same effective 
date as ASU 2016-02. In the first quarter of 2018, the Company 
formed a working group to guide the implementation efforts, 
including the identification and review of all lease agreements 
within the scope of the guidance. The working group has identified 
the inventory of leases and actively accumulated the requisite 
lease data necessary to apply the guidance. Also, the working 
group  purchased  and  implemented  a  software  platform  to 
properly record and track all leases, monitor right-of-use assets 
and lease liabilities and support all accounting and disclosure 
requirements of the guidance. The Company adopted both ASU 
No. 2016-02 and ASU No. 2018-11 effective January 1, 2019 and 
elected to apply the guidance as of the beginning of the period of 
adoption (January 1, 2019) and not restate comparative periods. 
The Company also elected certain optional practical expedients, 
which allow the Company to forego a reassessment of (1) whether 
any expired or existing contracts are or contain leases, (2) the 
lease classification for any expired or existing leases, and (3) the 
initial direct costs for any existing leases. The adoption of the new 
standard resulted in the Company recording a right-of-use and an 
additional lease liability on its consolidated statement of financial 
condition of $44.9 million and $46.1 million, respectively, based 
on the present value of the expected remaining lease payments at 
January 1, 2019. It also resulted in additional footnote disclosures 
(see Note 22 - “Leases”). 

75

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

NOTE 2  Stockholders’ Equity and Acquisitions

On January 15, 2003, the Bank completed its plan of conversion, 
and the Bank became a wholly owned subsidiary of the Company. 
The Company sold 59.6 million shares of common stock (par 
value  $0.01  per  share)  at  $10.00  per  share.  The  Company 
received net proceeds in the amount of $567.2 million.
In connection with the Bank’s commitment to its community, 
the  plan  of  conversion  provided  for  the  establishment  of  a 
charitable foundation. Provident donated $4.8 million in cash 
and 1.92 million of authorized but unissued shares of common 
stock to the foundation, which amounted to $24.0 million in 
aggregate. The Company recognized an expense, net of income 
tax benefit, equal to the cash and fair value of the stock during 
2003. Conversion costs were deferred and deducted from the 
proceeds of the shares sold in the offering.
Upon  completion  of  the  plan  of  conversion,  a  “liquidation 
account”  was  established  in  an  amount  equal  to  the  total 
equity of the Bank as of the latest practicable date prior to the 
conversion. The liquidation account was established to provide 
a limited priority claim to the assets of the Bank to “eligible 
account holders” and “supplemental eligible account holders” 
as defined in the Plan, who continue to maintain deposits in the 
Bank after the conversion. In the unlikely event of a complete 
liquidation of the Bank, and only in such event, each eligible 
account holder and supplemental eligible account holder would 
receive a liquidation distribution, prior to any payment to the 
holder of the Bank’s common stock. This distribution would be 
based upon each eligible account holder’s and supplemental 
eligible account holder’s proportionate share of the then total 
remaining  qualifying  deposits.  At  December  31,  2019,  the 
liquidation account, which is an off-balance sheet memorandum 
account, amounted to $9.6 million.

Acquisitions

On April 1, 2019, Beacon completed its acquisition of certain 
assets of T&L, a New York City-based independent registered 
investment adviser. Beacon is a wholly owned subsidiary of 
Provident Bank which, in turn, is wholly owned by the Company. 
This acquisition expanded the Company’s wealth management 
business by $822.4 million of assets under management at the 
time of acquisition.
The acquisition was accounted for under the acquisition method 
of accounting. The Company recorded goodwill of $8.2 million, a 
customer relationship intangible of $12.6 million and $800,000 of 
other identifiable intangibles related to the acquisition. In addition, 
the Company recorded a contingent consideration liability at its fair 
value of $6.6 million The contingent consideration arrangement 
requires the Company to pay additional cash consideration to 
T&L’s former stakeholders over a three year period after the 
closing date of the acquisition if certain financial and business 
retention targets are met. The acquisition agreement limits the 
total additional payment to a maximum of $11.0 million, to be 
determined based on actual future results. Total cost of the 
acquisition was $21.6 million, which included cash consideration 
of $15.0 million and contingent consideration with a fair value of 
$6.6 million. Tangible assets acquired in the transaction were 
nominal.  No  liabilities  were  assumed  in  the  acquisition.  The 
goodwill recorded in the transaction is deductible for tax purposes.
Based  upon  recent  favorable  performance  and  improved 
projections for the remaining measurement period, an increase 
to the fair value of the contingent liability was warranted. At 
December 31, 2019, the contingent liability was $9.4 million, 
with maximum potential future payments totaling $11.0 million. 
The calculation of goodwill is subject to change for up to one year 
after the closing date of the transaction as additional information 
relative to closing date estimates and uncertainties becomes 
available. As the Company finalizes its analysis of these assets, 
there may be adjustments to the recorded carrying values.

NOTE 3  Restrictions on Cash and Due from Banks

Included in cash on hand and due from banks at December 31, 2019 and 2018 was $36.0 million and $35.0 million, respectively, 
representing reserves required by banking regulations.

NOTE 4  Held to Maturity Debt Securities

Held to maturity debt securities at December 31, 2019 and 2018 are summarized as follows (in thousands):

Agency obligations

Mortgage-backed securities

State and municipal obligations

Corporate obligations

76

$

Amortized
cost

6,599 

118 

437,074 

9,838 

$

453,629 

2019

Gross
unrealized
gains

Gross
unrealized
losses

11 

4 

14,394 

58 

14,467 

(9)

— 

(115)

(6)

(130)

Fair
value

6,601 

122 

451,353 

9,890 

467,966 

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportAgency obligations

Mortgage-backed securities

State and municipal obligations

Corporate obligations

$

Amortized
cost

4,989 

187 

463,801 

10,448 

$

479,425 

 Item 8 Financial Statements and Supplementary Data

PART II   

2018

Gross
unrealized
gains

Gross
unrealized
losses

Fair
value

4,896 

190 

464,363 

10,291 

(94)

— 

(3,767)

(158)

(4,019)

479,740 

1 

3 

4,329 

1 

4,334 

The  Company  generally  purchases  securities  for  long-term 
investment purposes, and differences between carrying and 
fair values may fluctuate during the investment period. Held to 
maturity debt securities having a carrying value of $428.0 million 
and $453.1 million at December 31, 2019 and 2018, respectively, 
were pledged to secure municipal deposits.

The amortized cost and fair value of held to maturity debt securities 
at December 31, 2019 by contractual maturity are shown below 
(in thousands). Expected maturities may differ from contractual 
maturities due to prepayment or early call privileges of the issuer.

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

$

2019

Amortized
cost

9,589 

105,715 

249,399 

88,808 

Fair
value

9,605 

107,873 

257,856 

92,510 

$

453,511 

467,844 

Mortgage-backed securities totaling $118,000 at amortized cost 
and $122,000 at fair value are excluded from the table above 
as their expected lives are anticipated to be shorter than the 
contractual maturity date due to principal prepayments.

debt  securities  portfolio,  with  total  proceeds  from  the  calls 
totaling $32.0 million. There were no sales of securities from 
the held to maturity debt securities portfolio for the year ended 
December 31, 2018.

During 2019, the Company recognized gains of $72,000 and no 
losses related to calls on securities in the held to maturity debt 
securities portfolio, with total proceeds from the calls totaling $33.9 
million. There were no sales of securities from the held to maturity 
debt securities portfolio for the year ended December 31, 2019.

For 2018, the Company recognized gains of $10,000 and losses 
of $1,000 related to calls on securities in the held to maturity 

For the 2017 period, the Company recognized gains of $60,000 
and $3,000 losses related to calls on certain securities in the held 
to maturity debt securities portfolio, with total proceeds from the 
calls totaling $32.9 million. There were no sales of securities from 
the held to maturity debt securities portfolio for the year ended 
December 31, 2017.

The following tables represent the Company’s disclosure on held to maturity debt securities with temporary impairment (in thousands):

Agency obligations

State and municipal obligations

Corporate obligations

December 31, 2019 Unrealized Losses

Less than 12 months

12 months or longer

Total

$

Fair value

3,601 

7,675 

3,254 

$

14,530 

Gross
unrealized
losses

(9)

(42)

(6)

(57)

Gross
unrealized
losses

— 

(73)

— 

(73)

Gross
unrealized
losses

(9)

(115)

(6)

(130)

Fair value

3,601 

9,768 

3,254 

16,623 

Fair value

— 

2,093 

— 

2,093 

77

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Agency obligations

State and municipal obligations

Corporate obligations

December 31, 2018 Unrealized Losses

Less than 12 months

12 months or longer

Total

$

Fair value

— 

96,412 

— 

Gross
unrealized
losses

— 

(918)

— 

Gross
unrealized
losses

Fair value

(94)

4,525 

(2,849)

178,075 

(158)

9,004 

Gross
unrealized
losses

(94)

(3,767)

(158)

Fair value

4,525 

81,663 

9,004 

$

96,412 

(918)

95,192 

(3,101)

191,604 

(4,019)

The  Company  estimates  the  loss  projections  for  each  non-
agency mortgage-backed security by stressing the individual 
loans  collateralizing  the  security  and  applying  a  range  of 
expected default rates, loss severities, and prepayment speeds 
in conjunction with the underlying credit enhancement for each 
security. Based on specific assumptions about collateral and 
vintage, a range of possible cash flows was identified to determine 
whether other-than-temporary impairment existed during the year 
ended December 31, 2019. Based on its detailed review of the 
held to maturity debt securities portfolio, the Company believes 
that as of December 31, 2019, securities with unrealized loss 
positions shown above do not represent impairments that are 

other-than-temporary. The Company does not have the intent to 
sell securities in a temporary loss position at December 31, 2019, 
nor is it more likely than not that the Company will be required to 
sell the securities before the anticipated recovery. 

The  number  of  securities  in  an  unrealized  loss  position  as 
of  December  31,  2019  totaled  35,  compared  with  334  at 
December 31, 2018. The decrease in the number of securities 
in an unrealized loss position at December 31, 2019 was due 
to  lower  current  market  interest  rates  compared  to  rates  at 
December 31, 2018. All temporarily impaired investment securities 
were investment grade at December 31, 2019.

NOTE 5  Available for Sale Debt Securities

Available for sale debt securities at December 31, 2019 and 2018 are summarized as follows (in thousands):

Mortgage-backed securities

State and municipal obligations

Corporate obligations

Mortgage-backed securities

State and municipal obligations

Corporate obligations

2019

Amortized
cost

Gross
unrealized
gains

Gross
unrealized
losses

Fair value

$

936,196 

12,367 

(1,133)

947,430 

3,907 

25,032 

172 

393 

— 

(15)

4,079 

25,410 

$

965,135 

12,932 

(1,148)

976,919 

Amortized
cost

$

1,048,415 

2,828 

25,039 

2018

Gross
unrealized
gains

Gross
unrealized
losses

Fair value

2,704 

84 

268 

(16,150)

1,034,969 

— 

(109)

2,912 

25,198 

$ 1,076,282 

3,056 

(16,259)

1,063,079 

Available  for  sale  debt  securities  having  a  carrying  value  of 
$536.4 million and $524.2 million at December 31, 2019 and 
2018, respectively, are pledged to secure securities sold under 
repurchase agreements and municipal deposits.

The  amortized  cost  and  fair  value  of  available  for  sale  debt 
securities at December 31, 2019, by contractual maturity, are 
shown below (in thousands). Expected maturities may differ from 
contractual maturities due to prepayment or early call privileges 
of the issuer.

78

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report 
 
Due after one year through five years

Due after five years through ten years

 Item 8 Financial Statements and Supplementary Data

PART II   

2019

Amortized
cost

3,003 

25,936 

28,939 

$

$

Fair
value

3,074 

26,415 

29,489 

Mortgage-backed securities totaling $936.2 million at amortized 
cost and $947.4 million at fair value are excluded from the table 
above as their expected lives are anticipated to be shorter than 
the contractual maturity date due to principal prepayments. 

For 2019, there were no sales or calls of securities from the 
available for sale debt securities. During 2018, the Company 

sold 15,046 VISA Class B common shares at a gross gain of 
approximately $2.2 million. For 2017, there were no sales or calls 
of securities from the available for sale debt securities portfolio. 

For the years ended December 31, 2019, 2018 and 2017, the 
Company did not incur an other-than-temporary impairment 
charge on available for sale debt securities. 

The following tables represent the Company’s disclosure on available for sale debt securities with temporary impairment (in thousands):

Mortgage-backed securities

Corporate obligations

December 31, 2019 Unrealized Losses

Less than 12 months

12 months or longer

Total

Fair value

$

136,270 

2,013 

Gross
unrealized
losses

(629)

(15)

Gross
unrealized
losses

Gross
unrealized
losses

Fair value

(504)

— 

183,089 

(1,133)

2,013 

(15)

Fair value

46,819 

— 

$

138,283 

(644)

46,819 

(504)

185,102 

(1,148)

December 31, 2018 Unrealized Losses

Less than 12 months

12 months or longer

Total

Gross
unrealized
losses

Fair value

Gross
unrealized
losses

Gross
unrealized
losses

Fair value

Fair value

Mortgage-backed securities

$

218,175 

(2,173)

545,880 

(13,977)

764,055 

(16,150)

Corporate obligations

7,897 

(109)

— 

— 

7,897 

(109)

$

226,072 

(2,282)

545,880 

(13,977)

771,952 

(16,259)

The  Company  estimates  the  loss  projections  for  each  non-
agency mortgage-backed security by stressing the individual 
loans  collateralizing  the  security  and  applying  a  range  of 
expected default rates, loss severities, and prepayment speeds 
in conjunction with the underlying credit enhancement for each 
security. Based on specific assumptions about collateral and 
vintage, a range of possible cash flows was identified to determine 
whether other-than-temporary impairment existed during the year 
ended December 31, 2019. Based on its detailed review of the 
available for sale debt securities portfolio, the Company believes 
that as of December 31, 2019, securities with unrealized loss 
positions shown above did not represent impairments that are 
other-than-temporary. The Company does not have the intent to 
sell securities in a temporary loss position at December 31, 2019, 

nor is it more likely than not that the Company will be required to 
sell the securities before the anticipated recovery. 

The  number  of  securities  in  an  unrealized  loss  position  as 
of  December  31,  2019  totaled  50,  compared  with  175  at 
December 31, 2018. The decrease in the number of securities 
in an unrealized loss position at December 31, 2019 was due 
to  lower  current  market  interest  rates  compared  to  rates  at 
December 31, 2018. All temporarily impaired securities were 
investment grade at December 31, 2019. There was one private-
label mortgage-backed security in an unrealized loss position at 
December 31, 2019, with an amortized cost of $17,000 and 
unrealized loss of $1,000. This private-label mortgage-backed 
security was investment grade at December 31, 2019.

79

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

NOTE 6  Loans Receivable and Allowance for Loan Losses

Loans receivable at December 31, 2019 and 2018 are summarized as follows (in thousands):

Mortgage loans:
Residential
Commercial
Multi-family
Construction

Total mortgage loans

Commercial loans
Consumer loans

Total gross loans

Purchased credit-impaired ("PCI") loans
Premiums on purchased loans
Unearned discounts
Net deferred fees
TOTAL LOANS

2019

2018

$

$

1,077,689 
2,578,393 
1,225,551 
429,812 
5,311,445 
1,634,759 
391,360 
7,337,564 
746 
2,474 
(26)
(7,873)
7,332,885 

1,099,464 
2,299,313 
1,339,677 
388,999 
5,127,453 
1,695,021 
431,428 
7,253,902 
899 
3,243 
(33)
(7,423)
7,250,588 

Premiums and discounts on purchased loans are amortized 
over the lives of the loans as an adjustment to yield. Required 
reductions due to loan prepayments are charged against interest 
income. For the years ended December 31, 2019, 2018 and 

2017, $845,000, $894,000 and $1.0 million decreased interest 
income, respectively, as a result of prepayments and normal 
amortization.

The following tables summarize the aging of loans receivable by portfolio segment and class of loans, excluding PCI loans (in thousands):

30-59 Days

60-89 Days Non-accrual

and accruing Total Past Due

Current

At December 31, 2019

90 days or 
more past due 

Total Loans
Receivable

Mortgage loans:

Residential

Commercial

Multi-family

Construction

Total mortgage loans

Commercial loans

Consumer loans

$

5,905 

2,579 

— 

— 

— 

5,905 

2,383 

1,276 

— 

— 

— 

2,579 

95 

337 

8,543 

5,270 

— 

— 

13,813 

25,160 

1,221 

TOTAL GROSS LOANS $

9,564 

3,011 

40,194 

— 

— 

— 

— 

— 

— 

— 

— 

17,027 

1,060,662 

1,077,689 

5,270 

2,573,123 

2,578,393 

— 

— 

1,225,551 

1,225,551 

429,812 

429,812 

22,297 

5,289,148 

5,311,445 

27,638 

1,607,121 

1,634,759 

2,834 

388,526 

391,360 

52,769  7,284,795 

7,337,564 

80

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

30-59 Days

60-89 Days Non-accrual

and accruing Total Past Due

Current

At December 31, 2018

90 days or 
more past due 

Total Loans
Receivable

Mortgage loans:

Residential

Commercial

Multi-family

Construction

Total mortgage loans

Commercial loans

Consumer loans

$

4,188 

5,557 

— 

— 

— 

4,188 

425 

1,238 

— 

— 

— 

5,557 

13,565 

610 

5,853 

3,180 

— 

— 

9,033 

15,391 

1,266 

TOTAL GROSS LOANS $

5,851 

19,732 

25,690 

— 

— 

— 

— 

— 

— 

— 

— 

15,598 

1,083,866 

1,099,464 

3,180 

2,296,133 

2,299,313 

— 

— 

1,339,677 

1,339,677 

388,999 

388,999 

18,778 

5,108,675 

5,127,453 

29,381 

1,665,640 

1,695,021 

3,114 

428,314 

431,428 

51,273  7,202,629 

7,253,902 

Included in loans receivable are loans for which the accrual of 
interest income has been discontinued due to deterioration in 
the financial condition of the borrowers. The principal amount 
of these nonaccrual loans was $40.2 million and $25.7 million 
at December 31, 2019 and 2018, respectively. There were no 
loans ninety days or greater past due and still accruing interest 
at December 31, 2019 and 2018. 

If  the  non-accrual  loans  had  performed  in  accordance  with 
their original terms, interest income would have increased by 
$1.7 million, $1.4 million and $1.9 million, for the years ended 
December 31, 2019, 2018 and 2017, respectively. The amount 
of cash basis interest income that was recognized on impaired 
loans during the years ended December 31, 2019, 2018 and 
2017 was $2.1 million, $2.0 million and $1.8 million respectively.

The Company defines an impaired loan as a non-homogeneous 
loan greater than $1.0 million for which it is probable, based on 
current information, that the Bank will not collect all amounts due 
under the contractual terms of the loan agreement. Impaired loans 
also include all loans modified as troubled debt restructurings 
(“TDRs”). A loan is deemed to be a TDR when a loan modification 
resulting in a concession is made by the Bank in an effort to 
mitigate potential loss arising from a borrower’s financial difficulty. 
Smaller  balance  homogeneous  loans  including  residential 
mortgages and other consumer loans are evaluated collectively for 
impairment and are excluded from the definition of impaired loans, 
unless modified as TDRs. The Company separately calculates 
the reserve for loan loss on impaired loans. The Company may 
recognize impairment of a loan based upon: (1) the present value 
of expected cash flows discounted at the effective interest rate; or 
(2) if a loan is collateral dependent, the fair value of collateral; or 
(3) the market price of the loan. Additionally, if impaired loans have 
risk characteristics in common, those loans may be aggregated 
and historical statistics may be used as a means of measuring 
those impaired loans.

The  Company  uses  third-party  appraisals  to  determine  the 
fair value of the underlying collateral in its analysis of collateral 
dependent impaired loans. A third-party appraisal is generally 
ordered as soon as a loan is designated as a collateral dependent 
impaired loan and updated annually, or more frequently if required.

A specific allocation of the allowance for loan losses is established 
for each impaired loan with a carrying balance greater than the 
collateral’s fair value, less estimated costs to sell. Charge-offs are 
generally taken for the amount of the specific allocation when 
operations associated with the respective property cease and it is 
determined that collection of amounts due will be derived primarily 
from the disposition of the collateral. At each fiscal quarter end, if a 
loan is designated as a collateral dependent impaired loan and the 
third-party appraisal has not yet been received, an evaluation of all 
available collateral is made using the best information available at 
the time, including rent rolls, borrower financial statements and tax 
returns, prior appraisals, management’s knowledge of the market 
and collateral, and internally prepared collateral valuations based 
upon market assumptions regarding vacancy and capitalization 
rates,  each  as  and  where  applicable.  Once  the  appraisal  is 
received and reviewed, the specific reserves are adjusted to reflect 
the appraised value. The Company believes there have been no 
significant time lapses as a result of this process.

At December 31, 2019, there were 158 impaired loans totaling 
$70.6 million, of which 147 loans totaling $48.3 million were TDRs. 
Included in this total were 133 TDRs related to 128 borrowers 
totaling $42.7 million that were performing in accordance with 
their restructured terms and which continued to accrue interest 
at  December  31,  2019.  At  December  31,  2018,  there  were 
152 impaired loans totaling $50.7 million, of which 148 loans 
totaling $46.8 million were TDRs. Included in this total were 
129 TDRs related to 124 borrowers totaling $35.6 million that 
were performing in accordance with their restructured terms and 
which continued to accrue interest at December 31, 2018.

81

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Loans receivable summarized by portfolio segment and impairment method, excluding PCI loans are as follows (in thousands):

Individually evaluated for impairment

Collectively evaluated for impairment

TOTAL GROSS LOANS

Individually evaluated for impairment

Collectively evaluated for impairment

TOTAL GROSS LOANS

At December 31, 2019

Mortgage
loans

Commercial
loans

Consumer
loans

Total
Portfolio
Segments

$

39,910 

28,357 

2,374 

70,641 

5,271,535 

1,606,402 

388,986 

7,266,923 

$

5,311,445 

1,634,759 

391,360 

7,337,564 

At December 31, 2018

Mortgage
loans

Commercial
loans

Consumer
loans

Total
Portfolio
Segments

$

24,680 

23,747 

2,257 

50,684 

5,102,773 

1,671,274 

429,171 

7,203,218 

$

5,127,453 

1,695,021 

431,428 

7,253,902 

The allowance for loan losses is summarized by portfolio segment and impairment classification, excluding PCI loans as follows 
(in thousands):

Individually evaluated for impairment

Collectively evaluated for impairment

TOTAL ALLOWANCE FOR LOAN LOSSES

Individually evaluated for impairment

Collectively evaluated for impairment

TOTAL ALLOWANCE FOR LOAN LOSSES

At December 31, 2019

Mortgage
loans

Commercial
loans

Consumer
loans

1,580 

23,931 

3,462 

24,801 

25,511 

28,263 

25 

1,726 

1,751 

At December 31, 2018

Mortgage
loans

Commercial
loans

Consumer
loans

1,026 

26,652 

27,678 

92 

25,601 

25,693 

47 

2,144 

2,191 

$

$

$

$

Total
Portfolio
Segments

5,067 

50,458 

55,525 

Total
Portfolio
Segments

1,165 

54,397 

55,562 

Loan modifications to borrowers experiencing financial difficulties 
that are considered TDRs primarily involve lowering the monthly 
payments on such loans through either a reduction in interest 
rate below a market rate, an extension of the term of the loan 
without a corresponding adjustment to the risk premium reflected 
in the interest rate, or a combination of these two methods. These 
modifications generally do not result in the forgiveness of principal 
or accrued interest. In addition, the Company attempts to obtain 
additional collateral or guarantor support when modifying such 

loans. If the borrower has demonstrated performance under the 
previous terms and our underwriting process shows the borrower 
has the capacity to continue to perform under the restructured 
terms, the loan will continue to accrue interest. Non-accruing 
restructured loans may be returned to accrual status when there 
has been a sustained period of repayment performance (generally 
six consecutive months of payments) and both principal and 
interest are deemed collectible.

82

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report 
 
 
 
The following tables present the number of loans modified as TDRs during the years ended December 31, 2019 and 2018 and their 
balances immediately prior to the modification date and post-modification as of December 31, 2019 and 2018.

 Item 8 Financial Statements and Supplementary Data

PART II   

($ in thousands)

Troubled Debt Restructurings

Mortgage loans:

Residential

Commercial

Total mortgage loans

Commercial loans

Consumer loans
TOTAL RESTRUCTURED LOANS

($ in thousands)

Troubled Debt Restructurings

Mortgage loans:

Residential

Total mortgage loans

Commercial loans

Consumer loans
TOTAL RESTRUCTURED LOANS

Year Ended December 31, 2019

Pre-Modification
Outstanding
Recorded
Investment

Number of
Loans

Post-
Modification
Outstanding
Recorded
Investment

$

3

1

4

6

4
14 

$

1,617

14,010

15,627

1,996

421
18,044 

1,584

14,010

15,594

1,888

402
17,884 

Year Ended December 31, 2018

Pre-Modification
Outstanding
Recorded
Investment

Number of
Loans

Post-
Modification
Outstanding
Recorded
Investment

$

6 

6 

8 

1 

15  $

981 

981 

9,192 

336 
10,509 

945 

945 

7,888 

332 
9,165 

All TDRs are impaired loans, which are individually evaluated for 
impairment, as previously discussed. Estimated collateral values 
of collateral dependent impaired loans modified during the years 
ended December 31, 2019 and 2018 exceeded the carrying 
amounts of such loans. During the year ended December 31, 
2019,  there  were  $11.6  million  of  charge-offs  recorded  on 
collateral dependent impaired loans. There were $8.3 million of 
charge-offs recorded on collateral dependent impaired loans 
for the year ended December 31, 2018. The allowance for loan 

losses associated with the TDRs presented in the preceding 
tables totaled $177,130 and $119,000 at December 31, 2019 
and 2018, respectively, and were included in the allowance for 
loan losses for loans individually evaluated for impairment.

The TDRs presented in the preceding tables had a weighted 
average modified interest rate of approximately 3.83% and 5.41%, 
compared to a yield of 3.82% and 5.46% prior to modification 
for the years ended December 31, 2019 and 2018, respectively.

The following table presents loans modified as TDRs within the previous 12 months from December 31, 2019 and 2018, and for which 
there was a payment default (90 days or more past due) at the quarter ended December 31, 2019 and 2018.

($ in thousands)

Troubled Debt Restructurings Subsequently Defaulted
Mortgage loans:

Residential

Total mortgage loans

Commercial Loans

TOTAL RESTRUCTURED LOANS

December 31, 2019

December 31, 2018

Number of 
Loans

Outstanding 
Recorded 
Investment

Number of 
Loans

Outstanding 
Recorded 
Investment

1 

1 

— 

1 

$

$

578 

578

— 

578

$

— 

— 

3 

3  $

— 

— 

1,344 

1,344 

83

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

There was one loan to one borrower which had a payment default 
(90 days or more past due) for loans modified as TDRs within the 
12 month period ending December 31, 2019. There were three 
payment defaults (90 days or more past due) for loans modified 
as TDRs within the 12 month period ending December 31, 2018.

TDRs  that  subsequently  default  are  considered  collateral 
dependent impaired loans and are evaluated for impairment 
based on the estimated fair value of the underlying collateral less 
expected selling costs.

PCI  loans  are  loans  acquired  at  a  discount  primarily  due  to 
deteriorated credit quality. These loans are accounted for at fair 
value, based upon the present value of expected future cash 
flows, with no related allowance for loan losses. At December 31, 
2019, PCI loans totaled $746,000, compared to $899,000 at 
December 31, 2018. The $153,000 decrease from December 31, 
2018 was largely due to the full repayment and greater than 
projected cash flows on certain PCI loans. 

The activity in the allowance for loan losses for the years ended December 31, 2019, 2018 and 2017 is as follows (in thousands):

Balance at beginning of period

Provision charged to operations

Recoveries of loans previously charged off

Loans charged off

BALANCE AT END OF PERIOD

Years Ended December 31,

2019

55,562 

13,100 

1,895 

(15,032)

55,525 

$

$

2018

60,195 

23,700 

1,685 

(30,018)

55,562 

2017

61,883 

5,600 

1,653 

(8,941)

60,195 

The activity in the allowance for loan losses by portfolio segment for the years ended December 31, 2019 and 2018 are as follows 
(in thousands):

For the Year Ended December 31, 2019

Mortgage
loans

Commercial
loans

Consumer
loans

$

27,678 

(2,323)

422 

(266)

$

25,511 

25,693 

15,928 

665 

(14,023)

28,263 

2,191 

(505)

808 

(743)

1,751 

Total
Portfolio
Segments

55,562 

13,100 

1,895 

(15,032)

55,525 

For the Year Ended December 31, 2018

Mortgage
loans

Commercial
loans

Consumer
loans

$

28,052 

(586)

489 

(277)

$

27,678 

29,814 

24,437 

428 

(28,986)

25,693 

2,329 

(151)

768 

(755)

2,191 

Total
Portfolio
Segments

60,195 

23,700 

1,685 

(30,018)

55,562 

Balance at beginning of period

Provision charged to operations

Recoveries of loans previously charged off

Loans charged off

BALANCE AT END OF PERIOD

Balance at beginning of period

Provision charged to operations

Recoveries of loans previously charged off

Loans charged off

BALANCE AT END OF PERIOD

84

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report 
 
 
 
 Item 8 Financial Statements and Supplementary Data

PART II   

Impaired loans receivable by class, excluding PCI loans are summarized as follows (in thousands):

At December 31, 2019

At December 31, 2018

Unpaid
Principal
Balance

Recorded
Investment

Related
Allowance

Average
Recorded
Investment

Interest
Income
Recognized

Unpaid
Principal
Balance

Recorded
Investment

Related
Allowance

Average
Recorded
Investment

Interest
Income
Recognized

Loans with 
no related 
allowance

Mortgage loans:

Residential

$ 13,478 

10,739 

Commercial

Multi-family

Construction

— 

— 

— 

— 

— 

— 

Total

Commercial loans

Consumer loans

13,478 

10,739 

3,927 

2,086 

3,696 

1,517 

TOTAL LOANS $ 19,491  15,952 

— 

— 

— 

— 

— 

— 

— 

— 

10,910 

533  $

15,013 

12,005 

— 

— 

— 

10,910 

4,015 

1,491 

— 

— 

— 

1,550 

1,546 

— 

— 

— 

— 

533 

16,563 

13,551 

17 

86 

21,746 

16,254 

1,871 

1,313 

— 

— 

— 

— 

— 

— 

— 

12,141 

1,546 

— 

— 

13,687 

17,083 

1,386 

594 

— 

— 

— 

594 

328 

90 

16,416 

636  $ 40,180 

31,118 

—  32,156 

1,012 

Loans with 
an allowance 
recorded

Mortgage loans:

Residential

$ 10,860 

10,326 

Commercial

Multi-family

Construction

18,845 

18,845 

— 

— 

— 

— 

829 

751 

— 

— 

10,454 

18,862 

— 

— 

Total

29,705 

29,171 

1,580 

29,316 

Commercial loans

27,762 

24,661 

3,462 

27,527 

Consumer loans

868 

857 

25 

878 

428  $

10,573 

10,090 

954 

10,186 

569 

— 

— 

997 

444 

46 

1,039 

1,039 

— 

— 

— 

— 

72 

— 

— 

1,052 

— 

— 

11,612 

11,129 

1,026 

11,238 

7,493 

7,493 

954 

944 

92 

47 

9,512 

962 

TOTAL LOANS $ 58,335  54,689 

5,067 

57,721 

1487  $ 20,059 

19,566 

1,165  21,712 

425 

53 

— 

— 

478 

435 

40 

953 

Total

Mortgage loans:

Residential

$ 24,338 

21,065 

Commercial

18,845 

18,845 

Multi-family

Construction

— 

— 

— 

— 

829 

751 

— 

— 

21,364 

18,862 

— 

— 

961  $

25,586 

22,095 

954 

22,327 

1,019 

569 

2,589 

2,585 

— 

— 

— 

— 

— 

— 

72 

— 

— 

2,598 

— 

— 

53 

— 

— 

Total

43,183 

39,910 

1,580 

40,226 

1,530 

28,175 

24,680 

1,026 

24,925 

1,072 

Commercial loans

31,689 

28,357 

3,462 

31,542 

Consumer loans

2,954 

2,374 

25 

2,369 

461 

132 

29,239 

23,747 

2,825 

2,257 

92 

47 

26,595 

2,348 

763 

130 

TOTAL LOANS $ 77,826  70,641 

5,067 

74,137 

2,123  $ 60,239 

50,684 

1,165  53,868 

1,965 

At  December  31,  2019,  impaired  loans  consisted  of  158 
residential, commercial and commercial mortgage loans totaling 
$70.6  million,  of  which  25  loans  totaling  $27.9  million  were 
included in nonaccrual loans. At December 31, 2018, impaired 
loans consisted of 152 residential, commercial and commercial 
mortgage loans totaling $50.7 million, of which 23 loans totaling 
$15.1  million  were  included  in  nonaccrual  loans.  Specific 
allocations of the allowance for loan losses attributable to impaired 
loans totaled $5.1 million and $1.2 million at December 31, 2019 
and 2018, respectively. At December 31, 2019 and 2018, impaired 

loans for which there was no related allowance for loan losses 
totaled $16.0 million and $31.1 million, respectively. The average 
balances of impaired loans during the years ended December 31, 
2019 and 2018 were $74.1 million and $53.9 million, respectively.

In the normal course of conducting its business, the Bank extends 
credit to meet the financing needs of its customers through 
commitments. Commitments and contingent liabilities, such as 
commitments to extend credit (including loan commitments of 
$1.26 billion, at both December 31, 2019 and 2018, respectively, 

85

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

and  undisbursed  home  equity  and  personal  credit  lines  of 
$212.4  million  and  $233.9  million,  at  December  31,  2019 
and 2018, respectively, are not reflected in the accompanying 
consolidated financial statements. These instruments involve 
elements of credit and interest rate risk in excess of the amount 
recognized in the consolidated financial statements. The Bank 
uses the same credit policies and collateral requirements in 
making commitments and conditional obligations as it does for on-
balance sheet loans. Commitments generally have fixed expiration 
dates or other termination clauses and may require payment of 
a fee. Since the commitments may expire without being drawn 
upon, the total commitment amounts do not necessarily represent 
future cash requirements.

The Bank evaluates each customer’s creditworthiness on a case-
by-case basis. The amount of collateral obtained, if deemed 
necessary by the Bank upon extension of credit, is based on 
management’s credit evaluation of the borrower.

The Bank grants residential real estate loans on single- and 
multi-family dwellings to borrowers primarily in New Jersey. Its 
borrowers’ abilities to repay their obligations are dependent upon 
various factors, including the borrowers’ income and net worth, 
cash flows generated by the underlying collateral, value of the 
underlying collateral, and priority of the Bank’s lien on the property. 

Such factors are dependent upon various economic conditions 
and individual circumstances beyond the Bank’s control; the Bank 
is therefore subject to risk of loss. The Bank believes that its 
lending policies and procedures adequately minimize the potential 
exposure to such risks and that adequate provisions for loan 
losses are provided for all known and inherent risks. Collateral 
and/or guarantees are required for virtually all loans.

Management utilizes an internal nine-point risk rating system 
to summarize its loan portfolio into categories with similar risk 
characteristics. Loans deemed to be “acceptable quality” are 
rated 1 through 4, with a rating of 1 established for loans with 
minimal risk. Loans that are deemed to be of “questionable 
quality” are rated 5 (watch) or 6 (special mention). Loans with 
adverse classifications (substandard, doubtful or loss) are rated 
7, 8 or 9, respectively. Commercial mortgage, commercial, multi-
family and construction loans are rated individually, and each 
lending officer is responsible for risk rating loans in their portfolio. 
These risk ratings are then reviewed by the department manager 
and/or the Chief Lending Officer and by the Credit Department. 
The risk ratings are also confirmed through periodic loan review 
examinations which are currently performed by an independent 
third-party. Reports by the independent third-party are presented 
directly to the Audit Committee of the Board of Directors.

Loans receivable by credit quality risk rating indicator, excluding PCI loans are as follows (in thousands):

At December 31, 2019

Residential

Commercial
mortgages

Multi-
family Construction

Total
mortgages

Commercial
loans

Consumer
loans

Total loans

2,402 

10,204 

46,758 

13,458 

— 

— 

— 

— 

12,606 

60,216 

— 

— 

— 

— 

— 

— 

6,181 

— 

— 

49,160 

29,843 

— 

— 

79,248 

57,015 

836 

— 

286 

128,694 

1,668 

88,526 

— 

— 

836 

— 

6,181 

79,003 

137,099 

1,954 

218,056 

1,065,083  2,518,177  1,225,551 

423,631  5,232,442 

1,497,660 

389,406 

7,119,508 

$ 1,077,689  2,578,393  1,225,551 

429,812  5,311,445  1,634,759 

391,360  7,337,564 

Special mention

$

Substandard

Doubtful

Loss

Total classified and 
criticized

Acceptable/watch

TOTAL OUTSTANDING 
LOANS

At December 31, 2018

Residential

Commercial
mortgages

Multi-
family Construction

Total
mortgages

Commercial
loans

Consumer
loans

Total loans

5,071 

7,878 

— 

— 

14,496 

13,292 

— 

— 

228 

— 

— 

— 

— 

19,795 

6,181 

27,351 

— 

— 

— 

— 

67,396 

45,180 

923 

— 

610 

1,711 

— 

— 

87,801 

74,242 

923 

— 

12,949 

27,788 

228 

6,181 

47,146 

113,499 

2,321 

162,966 

1,086,515  2,271,525 

1,339,449 

382,818  5,080,307 

1,581,522 

429,107 

7,090,936 

$ 1,099,464  2,299,313  1,339,677 

388,999  5,127,453  1,695,021 

431,428  7,253,902 

Special mention

$

Substandard

Doubtful

Loss

Total classified and 
criticized

Acceptable/watch

TOTAL OUTSTANDING 
LOANS

86

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

NOTE 7  Banking Premises and Equipment

A summary of banking premises and equipment at December 31, 2019 and 2018 is as follows (in thousands):

Land

Banking premises

Furniture, fixtures and equipment

Leasehold improvements

Construction in progress

Less accumulated depreciation and amortization

TOTAL BANKING PREMISES AND EQUIPMENT

2019

12,440 

59,708 

45,660 

35,749 

3,270 

156,827 

101,617 

55,210 

$

$

2018

12,440 

58,351 

44,602 

35,106 

1,563 

152,062 

93,938 

58,124 

Depreciation expense for the years ended December 31, 2019, 2018 and 2017 amounted to $7.7 million, $8.0 million and $9.0 million, 
respectively.

NOTE 8  Intangible Assets

Intangible assets at December 31, 2019 and 2018 are summarized as follows (in thousands):

Goodwill

Core deposit premiums

Customer relationship and other intangibles

Mortgage servicing rights

TOTAL INTANGIBLE ASSETS

2019

$

420,562 

1,753 

14,142 

562 

2018

411,600 

2,539 

3,410 

629 

$

437,019 

418,178 

Amortization expense of intangible assets for the years ended December 31, 2019, 2018 and 2017 is as follows (in thousands):

Core deposit premiums

Customer relationship and other intangibles

Mortgage servicing rights

TOTAL AMORTIZATION EXPENSE OF INTANGIBLE ASSETS

2019

786 

1,869 

85 

2,740 

$

$

2018

931 

1,073 

123 

2,127 

2017

1,076 

1,474 

120 

2,670 

Scheduled amortization of core deposit premiums and customer relationship and other intangibles for each of the next five years is 
as follows (in thousands):

Year ended December 31,

2020

2021

2022

2023

2024

Scheduled 
Amortization

$

2,675 

2,380 

2,085 

1,793 

1,517 

87

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report 
PART II

Item 8. 

 Financial Statements and Supplementary Data

PART II   

Item 8 Financial Statements and Supplementary Data

NOTE 9  Deposits

Deposits at December 31, 2019 and 2018 are summarized as follows (in thousands):

Weighted
average
interest rate

2019

Weighted
average
interest rate

2018

Savings deposits

Money market accounts

NOW accounts

Non-interest bearing deposits

Certificates of deposit

TOTAL DEPOSITS

$

983,714 

0.14 % $

1,051,922

1,738,202 

2,092,413 

1,554,253 

734,027 

0.79 

0.79 

— 

1.72 

1,496,310 

2,049,645 

1,481,753 

750,492 

$ 7,102,609 

$ 6,830,122

Scheduled maturities of certificates of deposit accounts at December 31, 2019 and 2018 are as follows (in thousands):

Within one year

One to three years

Three to five years

Five years and thereafter

2019

$

606,870 

81,987 

44,243 

927 

0.16 %

0.63 

0.73 

— 

1.58 

2018

584,478 

119,655 

45,518 

841 

Interest expense on deposits for the years ended December 31, 2019, 2018 and 2017 is summarized as follows (in thousands):

$ 734,027 

750,492 

Savings deposits

NOW and money market accounts

Certificates of deposits

Years ended December 31,

$

2019

1,681 

29,542 

14,271 

2018

1,923 

20,450 

8,320 

2017

2,092 

12,205 

5,144 

$

45,494 

30,693 

19,441 

NOTE 10  Borrowed Funds

Borrowed funds at December 31, 2019 and 2018 are summarized as follows (in thousands):

Securities sold under repurchase agreements

FHLB line of credit

FHLB advances

TOTAL BORROWED FUNDS

2019

$

60,737 

298,000 

766,409 

2018

121,322 

283,000 

1,037,960 

$ 1,125,146 

1,442,282 

At December 31, 2019, FHLB advances were at fixed rates and mature between January 2020 and May 2022, and at December 31, 
2018, FHLB advances were at fixed rates and mature between January 2019 and April 2022. These advances are secured by loans 
receivable under a blanket collateral agreement.

88

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportScheduled maturities of FHLB advances at December 31, 2019 are as follows (in thousands):

 Item 8 Financial Statements and Supplementary Data

PART II   

Due in one year or less

Due after one year through two years

Due after two years through three years

Due after three years through four years

Thereafter

TOTAL FHLB ADVANCES

2019

$

489,169 

146,240 

131,000 

— 

— 

$

766,409 

Scheduled maturities of securities sold under repurchase agreements at December 31, 2019 are as follows (in thousands):

Due in one year or less

Thereafter

TOTAL SECURITIES SOLD UNDER REPURCHASE AGREEMENTS

2019

60,737 

— 

60,737 

$

$

The following tables set forth certain information as to borrowed funds for the years ended December 31, 2019 and 2018 (in thousands):

2019:

Securities sold under repurchase agreements

FHLB line of credit

FHLB advances

2018:

Securities sold under repurchase agreements

FHLB line of credit

FHLB advances

Maximum
balance

Average
balance

Weighted 
average
interest rate

$

96,914

451,000 

1,190,006 

$

153,715 

487,000 

71,234 

325,481 

939,916 

139,729 

259,189 

1,256,525 

1,136,988 

0.49 %

2.40 

2.11 

1.04 %

2.09 

1.90 

Securities sold under repurchase agreements include arrangements with deposit customers of the Bank to sweep funds into short-term 
borrowings. The Bank uses available for sale debt securities to pledge as collateral for the repurchase agreements.

Interest expense on borrowings for the years ended December 31, 2019, 2018 and 2017 amounted to $28.0 million, $28.5 million 
and $26.2 million, respectively.

NOTE 11  Benefit Plans

Pension and Post-retirement Benefits

The Bank has a noncontributory defined benefit pension plan 
covering its full-time employees who had attained age 21 with 
at least one year of service as of April 1, 2003. The pension 
plan was frozen on April 1, 2003. All participants in the pension 
plan are 100% vested. The pension plan’s assets are invested in 
investment funds and group annuity contracts currently managed 
by the Principal Financial Group and Allmerica Financial. Based on 
the measurement date of December 31, 2019, no contributions 
will be made to the pension plan in 2020.

In  addition  to  pension  benefits,  certain  health  care  and  life 
insurance benefits are currently made available to certain of 
the Bank’s retired employees. The costs of such benefits are 
accrued based on actuarial assumptions from the date of hire 
to the date the employee is fully eligible to receive the benefits. 
Effective January 1, 2003, eligibility for retiree health care benefits 
was frozen as to new entrants and benefits were eliminated for 
employees with less than ten years of service as of December 31, 
2002. Effective January 1, 2007, eligibility for retiree life insurance 
benefits was frozen as to new entrants and retiree life insurance 
benefits were eliminated for employees with less than ten years 
of service as of December 31, 2006.

89

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

The following table sets forth information regarding the pension plan and post-retirement healthcare and life insurance plans  
(in thousands):

Change in benefit obligation:

Benefit obligation at beginning of year

$

28,878 

31,970 

29,533 

20,028 

22,757 

20,805 

Pension

Post-retirement

2019

2018

2017

2019

2018

2017

Service cost

Interest cost

Actuarial loss 

Benefits paid

Change in actuarial assumptions

BENEFIT OBLIGATION AT END OF YEAR

Change in plan assets:

Fair value of plan assets at beginning of year

$

$

Actual return on plan assets

Employer contributions

Benefits paid

Fair value of plan assets at end of year

— 

1,198 

63 

(1,493)

4,412

— 

1,094 

— 

(1,401)

(2,785)

— 

1,227 

— 

(1,590)

2,800 

80 

837 

— 

(600)

2,978 

115 

786 

18 

(590)

(3,058)

105 

871 

— 

(560)

1,536 

33,058 

28,878 

31,970 

23,323 

20,028 

22,757 

43,449 

7,976 

— 

(1,493)

49,932 

46,870 

(2,020)

— 

(1,401)

43,449 

43,153 

5,307 

— 

(1,590)

46,870 

— 

— 

600 

(600)

— 

— 

— 

590 

(590)

— 

— 

— 

560 

(560)

— 

FUNDED STATUS AT END OF YEAR

$

16,874 

14,571 

14,900 

(23,323)

(20,028)

(22,757)

For the years ended December 31, 2019 and 2018, the Company, 
in the measurement of its pension plan and post-retirement 
obligations updated its mortality assumptions to the RP 2014 
mortality table with the fully generational projection scale MP 
2019 and MP 2018 issued by The Society of Actuaries (“SOA”) in 

October 2019 and 2018, respectively. The prepaid pension benefits 
of $16.9 million and the unfunded post-retirement healthcare and 
life insurance benefits of $23.3 million at December 31, 2019 are 
included in other assets and other liabilities, respectively, in the 
Consolidated Statements of Financial Condition.

The components of accumulated other comprehensive loss (gain) related to the pension plan and other post-retirement benefits, on 
a pre-tax basis, at December 31, 2019 and 2018 are summarized in the following table (in thousands):

Unrecognized prior service cost

Unrecognized net actuarial loss (gain)

2019

— 

$

2018

— 

10,346 

12,300 

TOTAL ACCUMULATED OTHER COMPREHENSIVE LOSS (GAIN)

$

10,346 

12,300 

2019

— 

(3,621)

(3,621)

2018

— 

(7,425)

(7,425)

Pension

Post-retirement

Net periodic benefit (increase) cost for the years ending December 31, 2019, 2018 and 2017, included the following components  
(in thousands):

Service cost

Interest cost

Return on plan assets

Amortization of:

Net loss (gain) 

Unrecognized prior service cost

$

2019

— 

1,198 

(2,562)

1,015 

— 

NET PERIODIC BENEFIT (INCREASE) COST $

(349)

Pension

Post-retirement

2018

— 

1,094 

(2,769)

795 

— 

(880)

2017

— 

1,227 

(2,550)

920 

— 

(403)

2019

80 

837 

— 

(825)

— 

92 

2018

115 

786 

— 

(396)

— 

505 

2017

105 

871 

— 

(677)

— 

299 

90

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

The weighted average actuarial assumptions used in the plan determinations at December 31, 2019, 2018 and 2017 were as follows:

Discount rate

Rate of compensation increase

Expected return on plan assets

Medical and life insurance benefits cost rate  
of increase

Pension

Post-retirement

2019

3.10 %

— 

6.00 

2018

4.25 %

— 

6.00 

2017

3.50 %

— 

6.00 

2019

3.10 %

— 

— 

2018

4.25 %

— 

— 

2017

3.50 %

— 

— 

— 

— 

— 

6.00 

6.00 

6.00 

The Company provides its actuary with certain rate assumptions 
used in measuring the benefit obligation. The most significant of 
these is the discount rate used to calculate the period-end present 
value of the benefit obligations, and the expense to be included in 
the following year’s financial statements. A lower discount rate will 
result in a higher benefit obligation and expense, while a higher 
discount rate will result in a lower benefit obligation and expense. 

The discount rate assumption was determined based on a cash 
flow-yield curve model specific to the Company’s pension and 
post-retirement plans. The Company compares this rate to certain 
market indices, such as long-term treasury bonds, or the Citigroup 
pension liability indices, for reasonableness. A discount rate of 
3.10% was selected for the December 31, 2019 measurement 
date. 

Assumed health care cost trend rates have a significant effect on the amounts reported for health care plans. A 1% change in 
the assumed health care cost trend rate would have had the following effects on post-retirement benefits at December 31, 2019 
(in thousands):

Effect on total service cost and interest cost

Effect on post-retirement benefits obligation

1% increase

1% decrease

$

$

140 

3,900 

110 

3,100 

Estimated future benefit payments, which reflect expected future service, as appropriate for the next five years, are as follows 
(in thousands):

2020

2021

2022

2023

2024

Pension

Post-retirement

$

$

1,615

1,670 

1,695 

1,743 

1,805 

749 

804 

817 

864 

877 

The weighted-average asset allocation of pension plan assets at December 31, 2019 and 2018 were as follows:

Asset Category

Domestic equities

Foreign equities

Fixed income

Real estate

Cash

TOTAL

2019

2018

37 %

11 %

50 %

2 %

— %

34 %

11 %

53 %

2 %

— %

100 %

100 %

The Company’s expected return on pension plan assets assumption is based on historical investment return experience and evaluation 
of input from the Plan’s Investment Consultant and the Company’s Benefits Committee which manages the pension plan’s assets. The 
expected return on pension plan assets is also impacted by the target allocation of assets, which is based on the Company’s goal of 
earning the highest rate of return while maintaining risk at acceptable levels.

91

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Management strives to have pension plan assets sufficiently diversified so that adverse or unexpected results from one security class 
will not have a significant detrimental impact on the entire portfolio. The target allocation of assets and acceptable ranges around the 
targets are as follows:

Asset Category

Domestic equities

Foreign equities

Fixed income

Real estate

Cash

TOTAL

Target

Allowable 
Range

37 %

11 %

50 %

2 %

0 %

100 %

30-41%

5-13%

40-65%

0-4%

0%

The Company anticipates that the long-term asset allocation on average will approximate the targeted allocation. Actual asset allocations 
are the result of investment decisions by a third-party investment manager.

The following tables present the assets that are measured at fair value on a recurring basis by level within the U.S. GAAP fair value 
hierarchy as reported on the statements of net assets available for Plan benefits at December 31, 2019 and 2018, respectively. Financial 
assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement.

(in thousands)

Group annuity contracts

Mutual funds:

Fixed income

International equity

Large U.S. equity

Small/Mid U.S. equity

Total mutual funds

Pooled separate accounts

TOTAL PLAN ASSETS

(in thousands)

Group annuity contracts

Mutual funds:

Fixed income

International equity

Large U.S. equity

Small/Mid U.S. equity

Total mutual funds

Pooled separate accounts

TOTAL PLAN ASSETS

401(k) Plan

Fair value measurements at December 31, 2019

Total

(Level 1)

(Level 2)

(Level 3)

$

81 

— 

16,609 

16,609 

5,535 

1,496 

996 

24,636 

25,215 

5,535 

1,496 

996 

24,636 

— 

25,215 

$

49,932 

24,636 

25,296 

Fair value measurements at December 31, 2018

Total

100 

$

(Level 1)

(Level 2)

(Level 3)

— 

100 

15,252 

15,252 

4,649 

1,224 

772 

21,897 

21,452 

4,649 

1,224 

772 

21,897 

$

43,449 

21,897 

21,552 

— 

21,452 

81 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

The Bank has a 401(k) plan covering substantially all employees of the Bank. For 2019, 2018 and 2017, the Bank matched 25% of 
the first 6% contributed by the participants. The contribution percentage is determined by the Board of Directors in its sole discretion. 
The Bank’s aggregate contributions to the 401(k) Plan for 2019, 2018 and 2017 were $981,000, $973,000 and $890,000, respectively.

92

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PART II   

ESOP purchased 4,769,464 shares of the Company’s common 
stock at an average price of $17.09 per share with the proceeds 
of a loan from the Company to the ESOP. The outstanding loan 
principal at December 31, 2019, was $31.1 million. Shares of 
the Company’s common stock pledged as collateral for the loan 
are released from the pledge for allocation to participants as loan 
payments are made.

For the years ending December 31, 2019 and 2018, 280,522 
shares  and  243,527  shares  from  the  ESOP  were  released, 
respectively. Unallocated ESOP shares held in suspense totaled 
1,456,487  at  December  31,  2019,  and  had  a  fair  value  of 
$35.9 million. ESOP compensation expense for the years ended 
December 31, 2019, 2018 and 2017 was $4.5 million, $4.5 million 
and $4.6 million, respectively.

Non-Qualified Supplemental Defined 
Contribution Plan (“the Supplemental 
Employee Stock Ownership Plan”)

Effective  January  1,  2004,  the  Bank  established  a  deferred 
compensation  plan  for  executive  management  and  key 
employees of the Bank, known as Provident Bank Non-Qualified 
Supplemental Employee Stock Ownership Plan (the “Supplemental 
ESOP”). The Supplemental ESOP was amended and restated 
as the Non-Qualified Supplemental Defined Contribution Plan 
(the “Supplemental DC Plan”), effective January 1, 2010. The 
Supplemental  DC  Plan  is  a  non-qualified  plan  that  provides 
additional benefits to certain executives whose benefits under the 
401(k) Plan and ESOP are limited by tax law limitations applicable 
to tax-qualified plans. The Supplemental DC Plan requires a 
contribution by the Bank for each participant who also participates 
in the 401(k) Plan and ESOP equal to the amount that would have 
been contributed under the terms of the 401(k) Plan and ESOP 
but for the tax law limitations, less the amount actually contributed 
under the 401(k) Plan and ESOP.

The  Supplemental  DC  Plan  provides  for  a  phantom  stock 
allocation for qualified contributions that may not be accrued in 
the qualified ESOP and for matching contributions that may not 
be accrued in the qualified 401(k) Plan due to tax law limitations. 
Under the Supplemental 401(k) provision, the estimated expense 
for the years ending December 31, 2019, 2018 and 2017 was 
$22,000, $18,000 and $17,500, respectively, and included the 
matching contributions plus interest credited at an annual rate 
equal to the ten-year bond-equivalent yield on U.S. Treasury 
securities. Under the Supplemental ESOP provision, the estimated 
expense for the years ending December 31, 2019, 2018 and 
2017 was $140,000, $121,000 and $105,000, respectively. The 
phantom equity is treated as equity awards (expensed at the time 
of allocation) and not liability awards which would require periodic 
adjustment to market, as participants do not have an option to 
take their distribution in cash.

Supplemental Executive Retirement Plan

The Bank maintains a non-qualified supplemental retirement plan 
for certain senior officers of the Bank. This unfunded plan, which 
was frozen as of April 1, 2003 provides benefits in excess of the 
benefits permitted to be paid by the pension plan under provisions 
of  the  tax  law.  Amounts  expensed  under  this  supplemental 
retirement plan amounted to $85,000, $82,000 and $91,000 for 
the years 2019, 2018 and 2017, respectively. At December 31, 
2019 and 2018, $1.9 million and $2.0 million, respectively, were 
recorded in other liabilities on the Consolidated Statements of 
Financial Condition for this supplemental retirement plan. In 
connection with this supplemental retirement plan, an increase of 
$187,000, a decrease of $119,000, and a decrease of $120,000, 
net of tax, were recorded in other comprehensive income (loss) 
for 2019, 2018 and 2017, respectively.

Retirement Plan for the Board of Directors 
of Provident Bank

The Bank maintains a Retirement Plan for the Board of Directors 
of the Bank, a non-qualified plan that provides cash payments 
for up to 10 years to eligible retired board members based on 
age and length of service requirements. The maximum payment 
under this plan to a board member, who terminates service on or 
after the age of 72 with at least ten years of service on the board, 
is forty quarterly payments of $1,250. The Bank may suspend 
payments under this plan if it does not meet Federal Deposit 
Insurance Corporation or New Jersey Department of Banking and 
Insurance minimum capital requirements. The Bank may terminate 
this plan at any time although such termination may not reduce 
or eliminate any benefit previously accrued to a board member 
without his or her consent. The plan was amended in December 
2005 to terminate benefits under this plan for any directors who 
had less than ten years of service on the board of directors of the 
Bank as of December 31, 2006.

The plan further provides that, in the event of a change in control 
(as defined in the plan), the undistributed balance of a director’s 
accrued benefit will be distributed to him or her within 60 days 
of the change in control. The Bank paid $15,000, $10,000, and 
$12,500 to former board members under this plan for each of the 
years ended December 31, 2019, 2018 and 2017, respectively. 
At December 31, 2019 and 2018, $130,000 and $139,000, 
respectively, were recorded in other liabilities on the Consolidated 
Statements of Financial Condition for this retirement plan. An 
increase of $730, an increase of $3,000, and a decrease of 
$1,000, net of tax, were recorded in other comprehensive income 
(loss) for 2019, 2018 and 2017, respectively, in connection with 
this plan.

Employee Stock Ownership Plan

The ESOP is a tax-qualified plan designed to invest primarily in 
the Company’s common stock that provides employees with the 
opportunity to receive a funded retirement benefit from the Bank, 
based primarily on the value of the Company’s common stock. The 

93

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

2019 Long-Term Equity Incentive Plan 

Stock Awards

Upon stockholders’ approval of the 2019 Long-Term Equity 
Incentive Plan on April 25, 2019, shares available for stock awards 
and stock options under the Amended and Restated Long-Term 
Incentive Plan were reserved for issuance under the new 2019 
Long-Term Equity Incentive Plan. No additional grants of stock 
awards and stock options will be made under the Amended and 
Restated Long-Term Incentive Plan. The new plan authorized 
the issuance of up to 1,350,000 shares of Company common 
stock to be issued as stock awards. Shares previously awarded 
under prior equity incentive plans that are subsequently forfeited 
or expire may also be issued under this new plan.

As a general rule, restricted stock grants are held in escrow for 
the benefit of the award recipient until vested. Awards outstanding 
generally vest in three annual installments, commencing one year 
from the date of the award. Additionally, certain awards are three-
year performance vesting awards, which may or may not vest 
depending upon the attainment of certain corporate financial 
targets.  Expense  attributable  to  stock  awards  amounted  to 
$6.7 million, $6.0 million and $5.0 million for the years ended 
December 31, 2019, 2018 and 2017, respectively.

A summary status of the granted but unvested stock awards as of December 31, and changes during the year, is presented below:

Outstanding at beginning of year

Granted

Forfeited

Vested

OUTSTANDING AT THE END OF YEAR

Restricted Stock Awards

2019

651,099 

291,034 

(46,914)

(226,393)

668,826 

2018

660,783 

296,411 

(56,296)

(249,799)

651,099 

2017

547,698 

288,519 

(62,677)

(112,757)

660,783 

As of December 31, 2019, unrecognized compensation cost relating to unvested restricted stock totaled $6.4 million. This amount 
will be recognized over a remaining weighted average period of 1.7 years.

Stock Options

Each stock option granted entitles the holder to purchase one share of the Company’s common stock at an exercise price not less 
than the fair value of a share of the Company’s common stock at the date of grant. Options generally vest over a five-year period from 
the date of grant and expire no later than 10 years following the grant date. Additionally, certain options are three-year performance 
vesting options, which may or may not vest depending upon the attainment of certain corporate financial targets.

A summary of the status of the granted but unexercised stock options as of December 31, 2019, 2018 and 2017, and changes during 
the year is presented below:

2019

2018

2017

Number of
stock
options

Weighted
average
exercise
price

Number of
stock
options

Outstanding at beginning of year

470,979 

$

18.36 

507,656 

$

Granted

Exercised

Forfeited

Expired

41,685 

(13,463)

— 

— 

27.25 

10.35 

— 

— 

43,124 

(79,801)

— 

— 

Weighted
average
exercise
price

16.84 

25.58 

12.61 

— 

— 

Number of
stock
options

Weighted
average
exercise
price

703,669 

$

14.70 

42,857 

(238,370)

— 

(500)

26.31 

12.22 

— 

17.94 

OUTSTANDING AT THE END 
OF YEAR

499,201 

$

19.32 

470,979 

$

18.36 

507,656 

$

16.84 

The total fair value of options vesting during 2019, 2018 and 2017 was $193,000, $189,000 and $168,000, respectively.

Compensation expense of approximately $135,000, $74,000 and $11,000 is projected for 2020, 2021 and 2022, respectively, on 
stock options outstanding at December 31, 2019.

94

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

The following table summarizes information about stock options outstanding at December 31, 2019:

Range of exercise prices

$14.50-15.23

$16.38-27.25

Options Outstanding

Options Exercisable

Number of
options
outstanding

148,474 

350,726 

Average
remaining
contractual
life

Weighted
average
exercise
price

Number of
options
exercisable

Weighted
average
exercise
price

2.2

6.2

$

$

14.88 

20.89 

148,474 

204,905 

$

$

14.88 

18.28 

The stock options outstanding and stock options exercisable 
at  December  31,  2019  have  an  aggregate  intrinsic  value  of 
$3.0 million and $2.8 million, respectively.

The expense related to stock options is based on the fair value 
of the options at the date of the grant and is recognized ratably 
over the vesting period of the options.

Compensation expense related to the Company’s stock option 
plan totaled $181,000, $190,000 and $203,000 for 2019, 2018 
and 2017, respectively.

The estimated fair values were determined on the dates of grant 
using the Black-Scholes Option pricing model. The fair value of 
the Company’ stock option awards are expensed on a straight-
line basis over the vesting period of the stock option. The risk-free 
rate is based on the implied yield on a U.S. Treasury bond with 
a  term  approximating  the  expected  term  of  the  option.  The 
expected volatility computation is based on historical volatility 
over a period approximating the expected term of the option. The 
dividend yield is based on the annual dividend payment per share, 
divided by the grant date stock price. The expected option term 
is a function of the option life and the vesting period.

The fair value of the option grants was estimated on the date of grant using the Black-Scholes option-pricing model with the following 
weighted average assumptions:

Expected dividend yield

Expected volatility

Risk-free interest rate

Expected option life

For the year ended December 31,

2019

3.38 %

22.01 %

2.53 %

2018

3.13 %

20.65 %

2.65 %

2017

2.89 %

20.34 %

2.05 %

8 years

8 years

8 years

The weighted average fair value of options granted during 2019, 2018 and 2017 was $4.57, $4.29 and $4.20 per option, respectively.

NOTE 12  Income Taxes

The Tax Cuts and Jobs Act (“Tax Act”) was signed into law on December 22, 2017. Included as part of the law, was a permanent 
reduction in the federal corporate income tax rate from 35% to 21% effective January 1, 2018. Based upon the change in the tax rate, 
the Company revalued its net deferred tax asset at December 31, 2017. As a result of the enactment of the Tax Act, the Company 
recognized an additional tax expense of $3.9 million for the year ended December 31, 2017.

The current and deferred amounts of income tax expense (benefit) for the years ended December 31, 2019, 2018 and 2017 are as 
follows (in thousands):

Current:

Federal

State

Total current

Deferred:

Federal

State

Total deferred

Years ended December 31,

2019

2018

2017

$ 22,427 

10,354 

32,781 

1,650 

24 

1,674 

$ 34,455 

41,578 

2,493 

44,071 

(17,302)

(1,239)

(18,541)

25,530 

4,163 

1,731 

5,894 

39,003 

1,631 

40,634 

46,528 

95

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

The  Company  recorded  a  deferred  tax  expense  (benefit)  of 
$6.6 million, ($2.4) million and ($1.4) million during 2019, 2018 
and 2017, respectively, related to the unrealized gains (losses) on 
available for sale debt securities, which is reported in accumulated 
other comprehensive income (loss), net of tax. Additionally, the 

Company recorded a deferred tax (benefit) expense of ($463,000), 
$379,000 and ($315,000) in 2019, 2018 and 2017, respectively, 
related to the amortization of post-retirement benefit obligations, 
which is reported in accumulated other comprehensive income 
(loss), net of tax.

A reconciliation between the amount of reported total income tax expense and the amount computed by multiplying the applicable 
statutory income tax rate is as follows (in thousands):

Tax expense at statutory rates(1)

Increase (decrease) in taxes resulting from:

State tax, net of federal income tax benefit

Tax-exempt interest income

Bank-owned life insurance

Enactment of Tax Act

Other, net

Years ended December 31,

2019

$ 30,889 

8,197 

(3,082)

(1,322)

— 

(227)

$ 34,455 

2018

30,223 

1,002 

(2,839)

(1,158)

— 

(1,698)

25,530 

2017

49,167 

2,185 

(5,097)

(2,343)

3,912 

(1,296)

46,528 

(1)  The statutory tax rate for both 2019 and 2018 was 21%. For 2017, the statutory tax rate was 35%. 

The net deferred tax asset is included in other assets in the Consolidated Statements of Financial Condition. The tax effects of temporary 
differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities at December 31, 2019 and 2018 
are as follows (in thousands):

Deferred tax assets:

Allowance for loan losses

Post-retirement benefit

Deferred compensation

Purchase accounting adjustments

Depreciation

SERP

ESOP

Stock-based compensation

Non-accrual interest

Unrealized loss on available for sale debt securities

Federal Net Operating Loss ("NOL")

Pension liability adjustments

Other

Total gross deferred tax assets

Deferred tax liabilities:

Pension expense

Deferred loan costs

Investment securities, principally due to accretion of discounts

Intangibles

Originated mortgage servicing rights

Unrealized gain on available for sale debt securities

Net unrealized gain on hedging activities

Total gross deferred tax liabilities

NET DEFERRED TAX ASSET

96

2019

2018

$

14,313 

13,968 

6,946 

1,175 

1,629 

750 

688 

1,606 

4,747 

417 

— 

321 

1,821 

1,223 

35,636 

7,017 

5,064 

70 

1,393 

140 

3,038 

114 

16,836 

$

18,800 

7,481 

1,371 

1,562 

215 

694 

1,929 

4,464 

867 

3,599 

363 

1,358 

2,164 

40,035 

7,322 

4,872 

93 

1,159 

165 

— 

— 

13,611 

26,424 

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

Retained earnings at December 31, 2019 includes approximately 
$51.8 million for which no provision for income tax has been 
made. This amount represents an allocation of income to bad 
debt deductions for tax purposes only. Events that would result in 
taxation of these reserves include the failure to qualify as a bank 
for tax purposes, distributions in complete or partial liquidation, 
stock redemptions and excess distributions to stockholders. At 
December 31, 2019, the Company had an unrecognized tax 
liability of $13.4 million with respect to this reserve.

As a result of the Beacon acquisition in 2011, the Company 
acquired federal net operating loss carryforwards. There are 
approximately $1.5 million of NOL carryforwards available to 
offset future taxable income as of December 31, 2019. If not 
utilized, these carryforwards will expire in 2031. Pursuant to the 
Tax Act, NOLs created after December 31, 2017 may be carried 
forward indefinitely and utilization is subject to 80% of taxable 
income. The federal NOLs are subject to a combined annual Code 
Section 382 limitation in the amount of approximately $197,000. 
Management has determined that it is more likely than not that 
it will realize the net deferred tax asset based upon the nature 
and timing of the items listed above. In order to fully realize the 
net deferred tax asset, the Company will need to generate future 
taxable income. Management has projected that the Company 
will generate sufficient taxable income to utilize the net deferred 
tax asset; however, there can be no assurance that such levels 
of taxable income will be generated.

The Company’s policy is to report interest and penalties, if any, 
related to unrecognized tax benefits in income tax expense. The 
Company did not have any liabilities for uncertain tax positions 

or any known unrecognized tax benefits at December 31, 2019 
and 2018.

The Company and its subsidiaries file a consolidated U.S. Federal 
income tax return. For tax periods prior to December 31, 2018, 
New Jersey tax law does not and has not allowed for a taxpayer to 
file a tax return on a combined or consolidated basis with another 
member of the affiliated group where there is common ownership. 
As a result of the newly enacted legislation that New Jersey 
effectuated on July 1, 2018, beginning in 2019, the Company 
and its subsidiaries will be required to file a combined New Jersey 
state income tax return on apportioned and allocated income. 
Also, the Company and its subsidiaries file a combined New York 
State income tax return on apportioned and allocated income. 
The Company, through its bank subsidiary, files a Pennsylvania 
Mutual Thrift Institution Tax return. 

The Company’s Federal and New York State income tax returns 
are  open  for  examination  from  2017,  the  New  Jersey  State 
income tax returns are open for examination from 2016, and 
the Pennsylvania Mutual Thrift Institutions return is open from 
2016. During the fourth quarter of 2017, the Internal Revenue 
Service completed its examination of the Company’s 2014 Federal 
tax return. The completion of the examination did not have a 
material impact on the Company’s effective income tax rate. The 
examination of the Company’s 2016 and 2015 New York State 
tax returns was completed in the first quarter of 2019, and did 
not have a material impact on the Company’s effective income 
tax rate. The Company’s 2017 and 2018 New York State returns 
are currently under audit. 

NOTE 13  Commitments, Contingencies and Concentrations of Credit Risk

In the normal course of business, various commitments and 
contingent liabilities are outstanding which are not reflected in 
the accompanying consolidated financial statements. In the 
opinion of management, the consolidated financial position of 
the Company will not be materially affected by the outcome of 
such commitments or contingent liabilities.

The Company is involved in various legal actions and claims 
arising in the normal course of its business. In the opinion of 
management, these legal actions and claims are not expected 

to have a material adverse impact on the Company’s financial 
condition or results of operations.

A substantial portion of the Bank’s loans are secured by real 
estate located in New Jersey. Accordingly, the collectability of a 
substantial portion of the Bank’s loan portfolio and the recovery 
of a substantial portion of the carrying amount of other real estate 
owned are susceptible to changes in local real estate market 
conditions and general business environment.

NOTE 14  Regulatory Capital Requirements

FDIC regulations require banks to maintain minimum levels of 
regulatory capital. Under the regulations in effect at December 31, 
2019, the Bank is required to maintain: (1) a Tier 1 capital to total 
assets leverage ratio of 4.0%; (2) a common equity Tier 1 capital 
to risk-based assets ratio of 4.5%; (3) a Tier 1 capital to risk-based 
assets ratio of 6.0%; and (4) a total capital to risk-based assets 
ratio of 8.0%. In addition to establishing the minimum regulatory 
capital requirements, the regulations limit capital distributions 
and certain discretionary bonus payments to management if the 
institution does not hold a “capital conservation buffer” consisting 
of 2.5% of common equity Tier 1 capital to risk-weighted asset 
above the amount necessary to meet its minimum risk-based 
capital requirements. 

Under its prompt corrective action regulations, the FDIC is required 
to take certain supervisory actions (and may take additional 
discretionary actions) with respect to an undercapitalized institution. 
Such actions could have a direct material effect on an institution’s 
financial statements. The regulations establish a framework for 
the classification of savings institutions into five categories: well 
capitalized, adequately capitalized, undercapitalized, significantly 
undercapitalized, and critically undercapitalized. Generally, an 
institution is considered well capitalized if it has: a leverage (Tier 1) 
capital ratio of at least 5.00%; a common equity Tier 1 risk-based 
capital ratio of 6.50%; a Tier 1 risk-based capital ratio of at least 
8.00%; and a total risk-based capital ratio of at least 10.00%.

97

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

The  foregoing  capital  ratios  are  based  in  part  on  specific 
quantitative measures of assets, liabilities and certain off-balance 
sheet items as calculated under regulatory accounting practices. 
Capital amounts and classifications are also subject to qualitative 
judgments by the FDIC about capital components, risk weightings 
and other factors.

As of December 31, 2019 and 2018, the Bank exceeded all 
minimum capital adequacy requirements to which it is subject. 
Further, the most recent FDIC notification categorized the Bank 
as a well-capitalized institution under the prompt corrective action 
regulations. There have been no conditions or events since that 
notification that management believes have changed the Bank’s 
capital classification.

The Company is regulated as a bank holding company, and 
as  such,  is  subject  to  examination,  regulation  and  periodic 
reporting under the Bank Holding Company Act, as administered 

by the Federal Reserve Board (“FRB”). The FRB has adopted 
capital adequacy guidelines for bank holding companies on a 
consolidated basis substantially similar to those of the FDIC for 
the Bank. As of December 31, 2019 and 2018, the Company was 
“well capitalized” under FRB guidelines. Regulations of the FRB 
provide that a bank holding company must serve as a source 
of strength to any of its subsidiary banks and must not conduct 
its activities in an unsafe or unsound manner. Under the prompt 
corrective action provisions discussed above, a bank holding 
company parent of an undercapitalized subsidiary bank would 
be directed to guarantee, within limitations, the capital restoration 
plan that is required of such an undercapitalized bank. If the 
undercapitalized bank fails to file an acceptable capital restoration 
plan or fails to implement an accepted plan, the FRB may prohibit 
the bank holding company parent of the undercapitalized bank 
from paying any dividend or making any other form of capital 
distribution without the prior approval of the FRB.

The following table shows the Company’s actual capital amounts and ratios as of December 31, 2019 and 2018, compared to the 
FRB minimum capital adequacy requirements and the FRB requirements for classification as a well-capitalized institution (dollars in 
thousands).

Actual capital

FRB minimum capital 
adequacy requirements 

FRB minimum capital 
adequacy requirements 
with capital 
conservation buffer

To be well-capitalized
under prompt 
corrective
action provisions

Amount

Ratio

Amount

Ratio

Amount

Ratio

Amount

Ratio

As of December 31, 2019

Tier 1 leverage capital

$ 973,214 

10.34 % $ 376,484

4.00 % $ 376,484 

4.00 % $ 470,605 

5.00 %

Common equity Tier 1  
risk-based capital

973,214 

12.74 

Tier 1 risk-based capital

973,214 

12.74 

Total risk-based capital

1,028,879

13.47 

343,756 

458,342 

611,122 

4.50 

6.00 

8.00 

534,732 

649,317 

7.00 

8.50 

496,537 

611,122 

6.50 

8.00 

802,098 

10.50 

763,903 

10.00 

Actual capital

FRB minimum capital
adequacy requirements

FRB minimum capital
adequacy requirements 
with capital 
conservation buffer

To be well-capitalized
under prompt 
corrective
action provisions

Amount

Ratio

Amount

Ratio

Amount

Ratio

Amount

Ratio

As of December 31, 2018

Tier 1 leverage capital

$ 953,768

10.24 % $ 372,458 

4.00 % $ 372,458 

4.00 % $ 465,573

5.00 %

Common equity Tier 1  
risk-based capital

953,768 

12.54 

Tier 1 risk-based capital

953,768 

12.54 

Total risk-based capital

1,009,475 

13.27 

342,277 

456,370 

608,493 

4.50 

6.00 

8.00 

484,893 

598,985 

751,108 

6.38 

7.88 

9.88 

494,400 

608,493 

6.50 

8.00 

760,616 

10.00 

98

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

The following table shows the Bank’s actual capital amounts and ratios as of December 31, 2019 and 2018, compared to the 
FDIC minimum capital adequacy requirements and the FDIC requirements for classification as a well-capitalized institution (dollars in 
thousands).

Actual capital

FDIC minimum capital
adequacy requirements 

FDIC minimum capital
adequacy requirements 
with capital 
conservation buffer

To be well-capitalized
under prompt 
corrective
action provisions

Amount

Ratio

Amount

Ratio

Amount

Ratio

Amount

Ratio

As of December 31, 2019

Tier 1 leverage capital

$ 923,471

9.81 % $ 376,449

4.00 % $ 376,449

4.00 % $ 470,562

5.00 %

Common equity Tier 1  
risk-based capital 

923,471 

12.09 

Tier 1 risk-based capital

923,471 

12.09 

Total risk-based capital

979,136

12.82 

343,716 

458,288 

611,051 

4.50 

6.00 

8.00 

534,670 

649,242 

7.00 

8.50 

496,479 

611,051 

6.50 

8.00 

802,004 

10.50 

763,814 

10.00 

Actual capital

FDIC minimum capital
adequacy requirements

FRB minimum capital
adequacy requirements 
with capital 
conservation buffer

To be well-capitalized
under prompt 
corrective
action provisions

Amount

Ratio

Amount

Ratio

Amount

Ratio

Amount

Ratio

As of December 31, 2018

Tier 1 leverage capital

$ 917,659

9.86 % $ 372,443

4.00 % $ 372,443

4.00 % $ 465,553

5.00 %

Common equity Tier 1  
risk-based capital

917,659 

12.06 

Tier 1 risk-based capital

917,659 

12.06 

Total risk-based capital

973,366

12.80 

342,279 

456,372 

608,496 

4.50 

6.00 

8.00 

484,895 

598,988 

751,113 

6.38 

7.88 

9.88 

494,403 

608,496 

6.50 

8.00 

760,620 

10.00 

NOTE 15  Fair Value Measurements

The Company utilizes fair value measurements to record fair value 
adjustments to certain assets and liabilities and to determine fair 
value disclosures. The determination of fair values of financial 
instruments often requires the use of estimates. Where quoted 
market values in an active market are not readily available, the 
Company utilizes various valuation techniques to estimate fair 
value.

Fair value is an estimate of the price that would be received to 
sell an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date. However, 
in many instances fair value estimates may not be substantiated 
by comparison to independent markets and may not be realized 
in an immediate sale of the financial instrument.

GAAP  establishes  a  fair  value  hierarchy  that  prioritizes  the 
inputs  to  valuation  techniques  used  to  measure  fair  value. 
The hierarchy gives the highest priority to unadjusted quoted 
prices in active markets for identical assets or liabilities (Level 1 
measurements) and the lowest priority to unobservable inputs 
(Level 3 measurements). The three levels of fair value hierarchy 
are as follows:

Level 1:   Unadjusted quoted market prices in active markets that 
are accessible at the measurement date for identical, 
unrestricted assets or liabilities;

Level 2:   Quoted prices in markets that are not active, or inputs 
that  are  observable  either  directly  or  indirectly,  for 
substantially the full term of the asset or liability; and

Level 3:   Prices or valuation techniques that require inputs that 
are both significant to the fair value measurement and 
unobservable (i.e., supported by little or no market 
activity).

A financial instrument’s level within the fair value hierarchy is based 
on the lowest level of input that is significant to the fair value 
measurement.

The valuation techniques are based upon the unpaid principal 
balance only, and exclude any accrued interest or dividends 
at the measurement date. Interest income and expense and 
dividend income are recorded within the consolidated statements 
of income depending on the nature of the instrument using the 
effective interest method based on acquired discount or premium.

99

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Assets Measured at Fair Value on a 
Recurring Basis

The valuation techniques described below were used to measure 
fair value of financial instruments in the table below on a recurring 
basis as of December 31, 2019 and December 31, 2018.

Available for Sale Debt Securities

For available for sale debt securities, fair value was estimated 
using  a  market  approach.  The  majority  of  the  Company’s 
securities  are  fixed  income  instruments  that  are  not  quoted 
on an exchange, but are traded in active markets. Prices for 
these instruments are obtained through third-party data service 
providers or dealer market participants with which the Company 
has historically transacted both purchases and sales of securities. 
Prices obtained from these sources include market quotations and 
matrix pricing. Matrix pricing, a Level 2 input, is a mathematical 
technique used principally to value certain securities to benchmark 
or to comparable securities. The Company evaluates the quality 
of Level 2 matrix pricing through comparison to similar assets 
with greater liquidity and evaluation of projected cash flows. As 
the Company is responsible for the determination of fair value, 
it performs quarterly analyses on the prices received from the 
pricing service to determine whether the prices are reasonable 
estimates of fair value. Specifically, the Company compares the 
prices received from the pricing service to a secondary pricing 
source. Additionally, the Company compares changes in the 
reported market values and returns to relevant market indices to 
test the reasonableness of the reported prices. The Company’s 
internal price verification procedures and review of fair value 
methodology documentation provided by independent pricing 
services has not historically resulted in an adjustment in the prices 
obtained from the pricing service. 

Equity Securities, at Fair Value

The Company holds equity securities that are traded in active 
markets with readily accessible quoted market prices that are 
considered Level 1 inputs. 

Derivatives

The Company records all derivatives on the statements of financial 
condition at fair value. The accounting for changes in the fair 
value of derivatives depends on the intended use of the derivative, 
whether the Company has elected to designate a derivative in a 
hedging relationship and apply hedge accounting and whether the 
hedging relationship has satisfied the criteria necessary to apply 
hedge accounting. The Company has interest rate derivatives 
resulting from a service provided to certain qualified borrowers in 
a loan related transaction and, therefore, are not used to manage 
interest rate risk in the Company’s assets or liabilities. As such, all 
changes in fair value of the Company’s derivatives are recognized 
directly in earnings. 

The Company also uses interest rate swaps as part of its interest 
rate risk management strategy. Interest rate swaps designated 
as  cash  flow  hedges,  and  which  satisfy  hedge  accounting 

requirements, involve the receipt of variable amounts from a 
counterparty in exchange for the Company making fixed-rate 
payments over the life of the agreements without the exchange 
of  the  underlying  notional  amount.  These  derivatives  were 
used  to  hedge  the  variable  cash  outflows  associated  with 
FHLBNY borrowings. The effective portion of changes in the 
fair value of these derivatives are recorded in accumulated other 
comprehensive income, and are subsequently reclassified into 
earnings in the period that the hedged forecasted transaction 
affects earnings. 

The fair value of the Company’s derivatives are determined using 
discounted cash flow analysis using observable market-based 
inputs, which are considered Level 2 inputs. 

Assets Measured at Fair Value on a Non-
Recurring Basis

The valuation techniques described below were used to estimate 
fair value of financial instruments measured on a non-recurring 
basis as of December 31, 2019 and 2018.

Collateral Dependent Impaired Loans

For loans measured for impairment based on the fair value of 
the underlying collateral, fair value was estimated using a market 
approach. The Company measures the fair value of collateral 
underlying impaired loans primarily through obtaining independent 
appraisals that rely upon quoted market prices for similar assets 
in active markets. These appraisals include adjustments, on an 
individual case-by-case basis, to comparable assets based on 
the appraisers’ market knowledge and experience, as well as 
adjustments for estimated costs to sell between 5% and 10%. 
The Company classifies these loans as Level 3 within the fair 
value hierarchy.

Foreclosed Assets

Assets acquired through foreclosure or deed in lieu of foreclosure 
are carried at fair value, less estimated costs, which range between 
5%  and  10%.  Fair  value  is  generally  based  on  independent 
appraisals that rely upon quoted market prices for similar assets 
in active markets. These appraisals include adjustments, on 
an individual case basis, to comparable assets based on the 
appraisers’ market knowledge and experience, and are classified 
as Level 3. When an asset is acquired, the excess of the loan 
balance over fair value less estimated selling costs is charged to 
the allowance for loan losses. A reserve for foreclosed assets may 
be established to provide for possible write-downs and selling 
costs that occur subsequent to foreclosure. Foreclosed assets 
are carried net of the related reserve. Operating results from real 
estate owned, including rental income, operating expenses, and 
gains and losses realized from the sales of real estate owned, are 
recorded as incurred.

There were no changes to the valuation techniques for fair value 
measurements during the years ended December 31, 2019 and 
2018.

100

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportThe following tables present the assets and liabilities reported on the consolidated statements of financial condition at their fair value 
as of December 31, 2019 and 2018, by level within the fair value hierarchy (in thousands).

 Item 8 Financial Statements and Supplementary Data

PART II   

Measured on a recurring basis:

Available for sale debt securities:

Mortgage-backed securities

State and municipal obligations

Corporate obligations

Total available for sale debt securities

Equity Securities

Derivative assets

Derivative liabilities

Measured on a non-recurring basis:

Loans measured for impairment based on the fair  
value of the underlying collateral

Foreclosed assets

Measured on a recurring basis:

Available for sale debt securities:

Mortgage-backed securities

State and municipal obligations

Corporate obligations

Total available for sale debt securities

Equity Securities

Derivative assets

Derivative liabilities

Measured on a non-recurring basis:

Loans measured for impairment based on the fair  
value of the underlying collateral

Foreclosed assets

Fair Value Measurements at Reporting Date Using:

Quoted Prices 
in Active 
Markets for 
Identical Assets 
(Level 1)

Significant 
Other 
Observable 
Inputs  
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

December 31, 2019

$

$

$

$

$

$

947,430 

4,079 

25,410 

976,919 

825 

39,305 

1,017,049 

39,356 

20,403 

2,715 

23,118 

—

—

—

—

825 

—

825 

—

—

—

—

947,430 

4,079 

25,410 

976,919 

— 

39,305 

1,016,224 

39,356 

—

—

—

—

—

—

—

—

—

—

20,403 

2,715 

23,118 

Fair Value Measurements at Reporting Date Using:

Quoted Prices 
in Active 
Markets for
Identical Assets
(Level 1)

Significant 
Other
Observable
Inputs  
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

December 31, 2018

$

$

$

$

$

$

1,034,969 

2,912 

25,198 

1,063,079 

635 

15,634 

1,079,348 

14,766

4,285 

1,565 

4,285 

—

—

—

—

635 

—

635 

—

—

—

—

1,034,969 

2,912 

25,198 

1,063,079 

— 

15,634 

1,078,713 

14,766 

—

—

—

—

—

—

—

—

—

—

—

4,285 

1,565 

4,285 

There were no transfers between Level 1, Level 2 and Level 3 during the years ended December 31, 2019 and 2018.

101

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Other Fair Value Disclosures

The Company is required to disclose estimated fair value of 
financial instruments, both assets and liabilities on and off the 
balance sheet, for which it is practicable to estimate fair value. 
The following is a description of valuation methodologies used 
for those assets and liabilities.

Cash and Cash Equivalents

For cash and due from banks, federal funds sold and short-term 
investments, the carrying amount approximates fair value.

Held to Maturity Debt Securities

For held to maturity debt securities, fair value was estimated using 
a market approach. The majority of the Company’s securities are 
fixed income instruments that are not quoted on an exchange, 
but are traded in active markets. Prices for these instruments 
are obtained through third party data service providers or dealer 
market participants with which the Company has historically 
transacted  both  purchases  and  sales  of  securities.  Prices 
obtained from these sources include market quotations and 
matrix pricing. Matrix pricing, a Level 2 input, is a mathematical 
technique used principally to value certain securities to benchmark 
or comparable securities. The Company evaluates the quality 
of Level 2 matrix pricing through comparison to similar assets 
with greater liquidity and evaluation of projected cash flows. As 
the Company is responsible for the determination of fair value, it 
performs quarterly analysis of the prices received from the pricing 
service to determine whether the prices are reasonable estimates 
of fair value. Specifically, the Company compares the prices 
received from the pricing service to a secondary pricing source. 
Additionally, the Company compares changes in the reported 
market values and returns to relevant market indices to test the 
reasonableness of the reported prices. The Company’s internal 
price verification procedures and review of fair value methodology 
documentation provided by independent pricing services has not 
historically resulted in adjustment in the prices obtained from the 
pricing service. The Company also holds debt instruments issued 
by the U.S. government and U.S. government agencies that are 
traded in active markets with readily accessible quoted market 
prices that are considered Level 1 within the fair value hierarchy.

FHLBNY Stock

The carrying value of FHLBNY stock was its cost. The fair value 
of FHLBNY stock is based on redemption at par value. The 
Company classifies the estimated fair value as Level 1 within the 
fair value hierarchy.

Loans

Fair values are estimated for portfolios of loans with similar financial 
characteristics. Loans are segregated by type such as commercial 
mortgage, residential mortgage, commercial, construction and 
consumer. Each loan category is further segmented into fixed 
and  adjustable  rate  interest  terms  and  into  performing  and 
non-performing categories. The fair value of performing loans 
was estimated using a combination of techniques, including a 

discounted cash flow model that utilizes a discount rate that 
reflects the Company’s current pricing for loans with similar 
characteristics and remaining maturity, adjusted by an amount 
for estimated credit losses inherent in the portfolio at the balance 
sheet date. The rates take into account the expected yield curve, 
as well as an adjustment for prepayment risk, when applicable. 
The Company classifies the estimated fair value of its loan portfolio 
as Level 3.

The fair value for significant non-performing loans was based 
on recent external appraisals of collateral securing such loans, 
adjusted for the timing of anticipated cash flows. The Company 
classifies the estimated fair value of its non-performing loan 
portfolio as Level 3.

Deposits

The fair value of deposits with no stated maturity, such as non-
interest bearing demand deposits and savings deposits, was 
equal to the amount payable on demand and classified as Level 1. 
The estimated fair value of certificates of deposit was based on 
the discounted value of contractual cash flows. The discount 
rate was estimated using the Company’s current rates offered for 
deposits with similar remaining maturities. The Company classifies 
the estimated fair value of its certificates of deposit portfolio as 
Level 2.

Borrowed Funds

The fair value of borrowed funds was estimated by discounting 
future cash flows using rates available for debt with similar terms 
and maturities and is classified by the Company as Level 2 within 
the fair value hierarchy.

Commitments to Extend Credit and Letters 
of Credit

The fair value of commitments to extend credit and letters of 
credit was estimated using the fees currently charged to enter 
into similar agreements, taking into account the remaining terms 
of  the  agreements  and  the  present  creditworthiness  of  the 
counterparties. For fixed rate loan commitments, fair value also 
considers the difference between current levels of interest rates 
and the committed rates. The fair value estimates of commitments 
to extend credit and letters of credit are deemed immaterial.

Limitations

Fair value estimates are made at a specific point in time, based 
on relevant market information and information about the financial 
instrument.  These  estimates  do  not  reflect  any  premium  or 
discount that could result from offering for sale at one time the 
Company’s entire holdings of a particular financial instrument. 
Because  no  market  exists  for  a  significant  portion  of  the 
Company’s financial instruments, fair value estimates are based 
on judgments regarding future expected loss experience, current 
economic conditions, risk characteristics of various financial 
instruments, and other factors. These estimates are subjective 
in nature and involve uncertainties and matters of significant 
judgment and, therefore, cannot be determined with precision. 
Changes in assumptions could significantly affect the estimates.

102

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

Fair value estimates are based on existing on- and off-balance 
sheet financial instruments without attempting to estimate the 
value of anticipated future business and the value of assets and 
liabilities that are not considered financial instruments.

Significant assets and liabilities that are not considered financial 
assets or liabilities include goodwill and other intangibles, deferred 
tax assets and premises and equipment. In addition, the tax 
ramifications related to the realization of the unrealized gains and 
losses can have a significant effect on fair value estimates and 
have not been considered in the estimates.

The following tables present the Company’s financial instruments at their carrying and fair values as of December 31, 2019 and 
December 31, 2018. Fair values are presented by level within the fair value hierarchy.

(dollars in thousands)

Financial assets:

Fair Value Measurements at December 31, 2019 Using:

Carrying 
value

Fair value

Quoted Prices in
Active Markets 
for Identical  
Assets (Level 1)

Significant 
Other 
Observable 
Inputs  
(Level 2)

Significant 
Unobservable 
Inputs  
(Level 3)

Cash and cash equivalents

$

186,748 

186,748 

186,748 

— 

Available for sale debt securities:

Mortgage-backed securities

State and municipal obligations

Corporate obligations

Total available for sale debt securities

Held to maturity debt securities:

Agency obligations

Mortgage-backed securities

State and municipal obligations

Corporate obligations

$

$

947,430 

4,079 

25,410 

976,919 

6,599 

118 

437,074 

9,838 

Total held to maturity debt securities

$

453,629 

FHLBNY stock

Equity Securities

57,298 

825 

947,430 

4,079 

25,410 

976,919 

6,601 

122 

451,353 

9,890 

467,966 

57,298 

825 

Loans, net of allowance for loan losses

7,277,360 

7,296,744 

Derivative assets

Financial liabilities:

39,305 

39,305 

— 

— 

— 

— 

6,601 

— 

— 

— 

6,601 

57,298 

825 

— 

— 

947,430 

4,079 

25,410 

976,919 

— 

122 

451,353 

9,890 

461,365 

— 

— 

— 

39,305 

Deposits other than certificates of deposits

$ 6,368,582 

6,368,582 

6,368,582 

— 

Certificates of deposit

TOTAL DEPOSITS

Borrowings

Derivative liabilities

734,027 

734,047 

— 

734,047 

$ 7,102,609 

7,102,629 

6,368,582 

734,047 

1,125,146 

1,127,569 

39,356 

39,356 

— 

— 

1,127,569 

39,356 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

7,296,744 

— 

— 

— 

— 

— 

— 

103

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

(dollars in thousands)

Financial assets:

Fair Value Measurements at December 31, 2018 Using:

Carrying 
value

Fair value

Quoted Prices in 
Active Markets 
for Identical 
Assets (Level 1)

Significant 
Other 
Observable 
Inputs  
(Level 2)

Significant 
Unobservable 
Inputs  
(Level 3)

Cash and cash equivalents

$

142,661 

142,661 

142,661 

Available for sale debt securities:

Agency obligations

Mortgage-backed securities

State and municipal obligations

Corporate obligations

— 

— 

1,034,969 

1,034,969 

2,912 

25,198 

2,912 

25,198 

Total available for sale debt securities

$ 1,063,079 

1,063,079 

Held to maturity debt securities:

Agency obligations

$

Mortgage-backed securities

State and municipal obligations

Corporate obligations

4,989 

187 

463,801 

10,448 

Total held to maturity debt securities

$

479,425 

FHLBNY stock

Equity Securities

68,813 

635 

4,896 

190 

464,363 

10,291 

479,740 

68,813 

635 

Loans, net of allowance for loan losses

7,195,026 

7,104,380 

Derivative assets

Financial liabilities:

15,634 

15,634 

— 

— 

— 

— 

— 

4,896 

— 

— 

— 

4,896 

68,813 

635 

— 

— 

— 

— 

1,034,969 

2,912 

25,198 

1,063,079 

— 

190 

464,363 

10,291 

474,844 

— 

— 

— 

15,634 

Deposits other than certificates of deposits

$ 6,079,630 

6,079,630 

6,079,630 

— 

Certificates of deposit

TOTAL DEPOSITS

Borrowings

Derivative liabilities

750,492 

746,753 

— 

746,753 

$ 6,830,122 

6,826,383 

6,079,630 

746,753 

1,442,282 

1,431,001 

14,766 

14,766 

— 

— 

1,431,001 

14,766 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

7,104,380 

— 

— 

— 

— 

— 

— 

104

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

NOTE 16  Selected Quarterly Financial Data (Unaudited)

The following tables are a summary of certain quarterly financial data for the years ended December 31, 2019 and 2018.

(In thousands, except per share data)

March 31

June 30

September 30

December 31

2019 Quarters Ended

Interest income

Interest expense

Net interest income

Provision for loan losses

Net interest income after provision for loan losses

Non-interest income

Non-interest expense

Income before income tax expense

Income tax expense

NET INCOME

Basic earnings per share

Diluted earnings per share

(In thousands, except per share data)

Interest income

Interest expense

Net interest income

Provision for loan losses

Net interest income after provision for loan losses

Non-interest income

Non-interest expense

Income before income tax expense

Income tax expense

NET INCOME

Basic earnings per share

Diluted earnings per share

NOTE 17  Earnings Per Share

$

$

$

$

$

$

92,411 

17,404 

75,007 

200 

74,807 

12,188 

48,416 

38,579 

7,689 

95,648 

19,093 

76,555 

9,500 

67,055 

15,834 

49,694 

33,195 

8,802 

93,026 

19,498 

73,528 

500 

73,028 

18,047 

49,738 

41,337 

9,938 

90,385 

17,502 

72,883 

2,900 

69,983 

17,725 

53,731 

33,977 

8,026 

30,890 

24,393 

31,399 

25,951 

0.48 

0.48

0.38 

0.38 

0.49 

0.49 

0.40 

0.40 

2018 Quarters Ended

March 31

June 30

September 30

December 31

86,331 

13,054 

73,277 

5,400 

67,877 

13,307 

46,910 

34,274 

6,361 

88,315 

14,035 

74,280 

15,500 

58,780 

13,837 

48,806 

23,811 

4,568 

91,261 

15,475 

75,786 

1,000 

74,786 

15,916 

46,659 

44,043 

8,575 

93,922 

16,589 

77,333 

1,800 

75,533 

15,616 

49,360 

41,789 

6,026 

27,913 

19,243 

35,468 

35,763 

0.43 

0.43

0.30 

0.30 

0.55 

0.54 

0.55 

0.55 

The following is a reconciliation of the outstanding shares used in the basic and diluted earnings per share calculations. 

(dollars in thousands, except per share data)

NET INCOME

For the Year Ended December 31,

2019

2018

$

112,633 

118,387 

2017

93,949 

Basic weighted average common shares outstanding

64,604,224 

64,942,886 

64,384,851 

Plus:

Dilutive shares

130,367 

160,211 

194,371 

DILUTED WEIGHTED AVERAGE COMMON SHARES OUTSTANDING

64,734,591 

65,103,097 

64,579,222 

Earnings per share:

Basic

Diluted

$

$

1.74 

1.74 

1.82 

1.82 

1.46 

1.45 

Anti-dilutive stock options and awards totaling 646,457 shares, 443,748 shares and 369,772 shares at December 31, 2019, 2018 
and 2017, respectively, were excluded from the earnings per share calculations.

105

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II

Item 8. 

 Financial Statements and Supplementary Data

PART II   

Item 8 Financial Statements and Supplementary Data

NOTE 18  Parent-only Financial Information

The condensed financial statements of Provident Financial Services, Inc. (parent company only) are presented below:

CONDENSED STATEMENTS OF FINANCIAL CONDITION

(dollars in thousands) 

Assets
Cash and due from banks
Available for sale debt securities, at fair value
Investment in subsidiary
ESOP loan
Other assets
TOTAL ASSETS
Liabilities and Stockholders’ Equity
Due to subsidiary—SAP
Other liabilities
Total stockholders’ equity
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

CONDENSED STATEMENTS OF OPERATIONS

December 31, 
2019

December 31, 
2018

$

$

$

$

29,723 
825 
1,364,097 
31,113 
37 
1,425,795 

11,741 
214 
1,413,840 
1,425,795 

7,569 
635 
1,322,871 
36,756 
92 
1,367,923 

7,996 
947 
1,358,980 
1,367,923 

(dollars in thousands)

Dividends from subsidiary

Interest income

Investment gain

Total income

Non-interest expense

Total expense

Income before income tax expense

Income tax expense

Income before undistributed net income of subsidiary

Earnings in excess of dividends (equity in undistributed net income) 
of subsidiary
NET INCOME

For the Years Ended December 31,

$

2019

72,809 

1,470 

162 

74,441 

1,192 

1,192 

73,249 

127 

73,122 

39,511 

$

112,633 

2018

53,604 

1,657 

2,294 

57,555 

1,049 

1,049 

56,506 

692 

55,814 

2017

59,980 

1,839 

17 

61,836 

1,021 

1,021 

60,815 

312 

60,503 

62,573 

118,387 

33,446 

93,949 

106

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportCONDENSED STATEMENTS OF CASH FLOWS

(dollars in thousands)

Cash flows from operating activities:

Net income

Adjustments to reconcile net income to net cash provided by operating 
activities

Earnings in excess of dividends (equity in undistributed net income) 
of subsidiary
ESOP allocation

SAP allocation

Stock option allocation

Increase in due to subsidiary—SAP

Decrease (increase) in other assets

(Decrease) increase in other liabilities

Net cash provided by operating activities

Cash flows from investing activities:

Net decrease in ESOP loan

Net cash provided by investing activities

Cash flows from financing activities:

Purchases of treasury stock

Purchase of employee restricted shares to fund statutory tax withholding

Cash dividends paid

Shares issued dividend reinvestment plan

Stock options exercised

Net cash used in financing activities

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of period

CASH AND CASH EQUIVALENTS AT END OF PERIOD

$

 Item 8 Financial Statements and Supplementary Data

PART II   

For the Years Ended December 31,

2019

2018

2017

$

112,633 

118,387 

93,949 

(39,511)

(62,573)

(33,446)

4,533 

6,671 

181 

3,745 

21,285 

(734)

108,803 

5,643 

5,643 

(19,867)

(1,985)

(72,809)

2,230 

139 

(92,292)

22,154 

7,569 

29,723 

4,516 

6,046 

190 

3,577 

(18,598)

396 

51,941 

4,663 

4,663 

(13,172)

(1,896)

(53,604)

1,709 

1,007 

(65,956)

(9,352)

16,921 

7,569 

4,600 

4,963 

203 

1,415 

(34,919)

(114)

36,651 

4,552 

4,552 

(443)

(778)

(59,980)

2,114 

2,954 

(56,133)

(14,930)

31,851 

16,921 

107

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

NOTE 19  Other Comprehensive Loss

The following table presents the components of other comprehensive loss both gross and net of tax, for the years ended December 31, 
2019, 2018 and 2017 (in thousands):

For the Years Ended December 31,

2019

Tax
Effect

Before
Tax

After
Tax

Before
Tax

2018

Tax
Effect

After
Tax

Before
Tax

2017

Tax
Effect

After
Tax

Components of Other 
Comprehensive Loss:

Unrealized losses on 
available for sale debt 
securities:

Net gains (losses) arising 
during the period

Reclassification adjustment 
for gains included in 
net income

$

24,987 

(6,636)

18,351 

(8,425)

2,296 

(6,129)

(3,612)

1,449 

(2,163)

— 

— 

— 

— 

— 

— 

— 

— 

— 

TOTAL

24,987 

(6,636)

18,351 

(8,425)

2,296 

(6,129)

(3,612)

1,449 

(2,163)

Unrealized (losses) gains 
on derivatives (cash flow 
hedges)

Amortization related to 
post-retirement obligations

(780)

201 

(579)

304 

(83)

221 

633 

(254)

379 

(2,176)

561 

(1,615)

1,678 

(457)

1,221 

(1,475)

586 

(889)

TOTAL OTHER 
COMPREHENSIVE LOSS $ 22,031 

(5,874)

16,157 

(6,443)

1,756 

(4,687)

(4,454)

1,781 

(2,673)

The following table presents the changes in the components of accumulated other comprehensive loss, net of tax, for the years 
ended December 31, 2019 and 2018, including the reclassification of unrealized gains on equity securities due to the adoption of ASU 
No. 2016-01 for the year ended December 31, 2018 (in thousands):

Changes in Accumulated Other Comprehensive Loss by Component, net of tax 
For the Years Ended December 31,

2019

2018

Unrealized
Gains 
(Losses) on 
Available for 
Sale Debt 
Securities

Post-
Retirement
Obligations

Unrealized 
Gains 
(Losses) on 
Derivatives 
(cash flow 
hedges)

Accumulated
Other
Comprehensive
Gain (Loss)

Unrealized
Losses on 
Available for 
Sale Debt 
Securities

Post-
Retirement
Obligations

Unrealized 
Gains on 
Derivatives 
(cash flow 
hedges)

Accumulated
Other
Comprehensive
Loss

$

(9,605)

(3,625)

894 

(12,336)

(3,292)

(4,846)

673 

(7,465)

18,351 

(1,615)

(579)

16,157 

(6,129)

1,221 

221 

(4,687)

— 

— 

— 

— 

(184)

— 

— 

(184)

$

8,746 

(5,240)

315 

3,821 

(9,605)

(3,625)

894 

(12,336)

Balance at the 
beginning of the 
period

Current period 
change in other 
comprehensive 
income (loss)

Reclassification of 
unrealized gains on 
equity securities due 
to the adoption of 
ASU No. 2016-01

BALANCE AT 
THE END OF THE 
PERIOD

108

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportThe following table summarizes the reclassifications out of accumulated other comprehensive (loss) income for the years ended 
December 31, 2019, 2018 and 2017 (in thousands):

 Item 8 Financial Statements and Supplementary Data

PART II   

Reclassifications Out of Accumulated Other Comprehensive Income (Loss)
Amount reclassified from AOCI for the  
years ended December 31,

2019

2018

2017

Affected line item in the Consolidated
Statement of Income

Details of AOCI:
Available for sale debt securities:

Realized net gains on the sale of securities 
available for sale

$

Post-retirement obligations:

Amortization of actuarial losses 

TOTAL RECLASSIFICATIONS

$

—
—
—

189 
(49)
140 
140 

—
—
—

399 
(109)
290 
290 

— Net gain on securities transactions
— Income tax expense
— Net of tax

Income tax expense

243  Compensation and employee benefits(1)
(64)
179  Net of tax
179  Net of tax

(1)  This item is included in the computation of net periodic benefit cost. See Note 11. Benefit Plans

Note 20  Derivative and Hedging Activities

The Company is exposed to certain risks arising from both its 
business operations and economic conditions. The Company 
principally manages its exposures to a wide variety of business 
and operational risks through management of its core business 
activities. The Company manages economic risks, including 
interest rate, liquidity, and credit risk, primarily by managing the 
amount, sources, and duration of its assets and liabilities.

Non-designated Hedges

Derivatives not designated in qualifying hedging relationships are 
not speculative and result from a service the Company provides to 
certain qualified commercial borrowers in loan related transactions 
and, therefore, are not used to manage interest rate risk in the 
Company’s assets or liabilities. The Company executes interest 
rate  swaps  with  qualified  commercial  banking  customers  to 
facilitate their respective risk management strategies. Those 
interest rate swaps are simultaneously hedged by offsetting interest 
rate swaps that the Company executes with a third-party, such 
that the Company minimizes its net risk exposure resulting from 
such transactions. The interest rate swap agreement which the 
Company executes with the commercial borrower is collateralized 
by the borrower’s commercial real estate financed by the Company. 
The collateral exceeds the maximum potential amount of future 
payments under the credit derivative. As the Company has not 
elected to apply hedge accounting and these interest rate swaps 
do not meet the hedge accounting requirements, changes in the 
fair value of both the customer swaps and the offsetting swaps are 
recognized directly in earnings. At December 31, 2019 and 2018, 
the Company had 92 and 62 interest rate swaps with an aggregate 
notional amount of $1.61 billion and $1.01 billion, respectively.

The Company periodically enters into risk participation agreements 
(“RPAs”) with the Company functioning as either the lead institution, 
or as a participant when another company is the lead institution on 
a commercial loan. These RPA’s are entered into to manage the 
credit exposure on interest rate contracts associated with these 

loan participation agreements. Under the RPA’s, the Company 
will either receive or make a payment if a borrower defaults on 
the related interest rate contract. At December 31, 2019 and 
2018, the Company had thirteen and seven credit derivatives, 
respectively, with aggregate notional amounts of $106.0 million 
and $66.8 million, respectively, from participations in interest 
rate swaps as part of these loan participation arrangements. At 
December 31, 2019 and December 31, 2018, the fair value of 
these credit derivatives were $47,323 and $251,000, respectively.

Cash Flow Hedges of Interest Rate Risk

The Company’s objective in using interest rate derivatives is to add 
stability to interest expense and to manage its exposure to interest 
rate movements. To accomplish this objective, the Company primarily 
uses interest rate swaps as part of its interest rate risk management 
strategy. Interest rate swaps designated as cash flow hedges involve 
the receipt of variable amounts from a counterparty in exchange 
for the Company making fixed-rate payments over the life of the 
agreements without exchange of the underlying notional amount.

Changes in the fair value of derivatives designated and that qualify as 
cash flow hedges of interest rate risk are recorded in accumulated 
other comprehensive income and are subsequently reclassified 
into earnings in the period that the hedged forecasted transaction 
affects earnings. During the years ended December 31, 2019, 2018 
and 2017, such derivatives were used to hedge the variable cash 
outflows associated with Federal Home Loan Bank borrowings.

Amounts reported in accumulated other comprehensive income 
(loss) related to derivatives will be reclassified to interest expense 
as interest payments are made on the Company’s borrowings. 
During the next twelve months, the Company estimates that 
$193,000 will be reclassified as a decrease to interest expense. As 
of December 31, 2019, the Company had five outstanding interest 
rate derivatives with an aggregate notional amount of $130.0 million 
that was designated as a cash flow hedge of interest rate risk.

109

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

The table below presents the fair value of the Company’s derivative financial instruments as well as their classification on the Consolidated 
Statements of Financial Condition as of December 31, 2019 and 2018 (in thousands):

Derivatives not designated as hedging instruments:
Interest rate products
Credit contracts
TOTAL DERIVATIVES NOT DESIGNATED AS HEDGING 
INSTRUMENTS
Derivatives designated as hedging instruments:

Interest rate products
TOTAL DERIVATIVES DESIGNATED AS HEDGING 
INSTRUMENTS

Derivatives not designated as hedging instruments:
Interest rate products
Credit contracts
TOTAL DERIVATIVES NOT DESIGNATED AS HEDGING 
INSTRUMENTS
Derivatives designated as hedging instruments:
Interest rate products
TOTAL DERIVATIVES DESIGNATED AS HEDGING 
INSTRUMENTS

At December 31, 2019

Asset Derivatives

Liability Derivatives

Consolidated 
Statements 
of Financial 
Condition

Consolidated 
Statements 
of Financial 
Condition

Fair 
Value

Fair 
Value

Other assets $
Other assets

38,830 
47 

Other liabilities $
Other liabilities

39,356 
— 

$

38,877 

$

39,356 

Other assets $

428 

Other liabilities $

$

428 

$

At December 31, 2018

Asset Derivatives

Liability Derivatives

Consolidated 
Statements 
of Financial 
Condition

Consolidated 
Statements 
of Financial 
Condition

Fair 
Value

— 

— 

Fair 
Value

Other assets $
Other assets

14,154 
251 

Other liabilities $
Other liabilities

14,766 
— 

$

14,405 

$

14,766 

Other assets $

1,229 

Other liabilities $

$

1,229 

$

— 

— 

The table below presents the effect of the Company’s derivative financial instruments on the Consolidated Statements of Income for 
the years ended December 31, 2019, 2018 and 2017 (in thousands).

Gain (loss) recognized in Income on derivatives
For the Year Ended December 31,

Consolidated 
Statements of 
Income

2019

2018

2017

Derivatives not designated as a hedging instruments:
Interest rate products
Credit contracts
TOTAL DERIVATIVES NOT DESIGNATED AS HEDGING 
INSTRUMENTS
Derivatives designated as a hedging instruments:
Interest rate products
TOTAL DERIVATIVES DESIGNATED AS A HEDGING 
INSTRUMENTS

Other income $
Other income

(64)
(53)

$

(117)

Interest expense $

$

158 

158 

(414)
63 

(351)

312 

312 

(422)
2 

(420)

(205)

(205)

The  Company  has  agreements  with  certain  of  its  dealer 
counterparties  that  contain  a  provision  that  if  the  Company 
defaults on any of its indebtedness, including default where 
repayment of the indebtedness has not been accelerated by the 
lender, then the Company could also be declared in default on 
its derivative obligations.

In addition, the Company has agreements with certain of its dealer 
counterparties that contain a provision that if the Company fails to 
maintain its status as a well or adequately capitalized institution, 
then the counterparty could terminate the derivative positions and 
the Company would be required to settle its obligations under 
the agreements.

110

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 8 Financial Statements and Supplementary Data

PART II   

As  of  December  31,  2019,  the  Company  had  four  dealer 
counterparties. The Company had a net liability position with respect 
to all four of the counterparties. The termination value for this net 
liability position, which includes accrued interest, was $37.2 million 
at December 31, 2019. The Company has minimum collateral 

posting thresholds with certain of its derivative counterparties, and 
has posted collateral of $41.0 million against its obligations under 
these agreements. If the Company had breached any of these 
provisions at December 31, 2019, it could have been required to 
settle its obligations under the agreements at the termination value.

Note 21  Revenue Recognition

The Company generates revenue from several business channels. 
The guidance in ASU 2014-09, Revenue from Contracts with 
Customers (Topic 606) does not apply to revenue associated 
with financial instruments, including interest income on loans 
and investments, which comprise the majority of the Company’s 
revenue. For the years ended December 31, 2019, 2018 and 
2017 the out-of-scope revenue related to financial instruments 
were  85%,  86%  and  85%  of  the  Company’s  total  revenue, 

respectively. Revenue-generating activities that are within the 
scope of Topic 606, are components of non-interest income. 
These revenue streams can generally be classified into wealth 
management revenue and banking service charges and other fees. 

The following table presents non-interest income, segregated by 
revenue streams in-scope and out-of-scope of Topic 606, for the 
years ended December 31, 2019, 2018 and 2017:

(in-thousands)
Non-interest income
In-scope of Topic 606:

Wealth management fees
Banking service charges and other fees:

Service charges on deposit accounts
Debit card and ATM fees

Total banking service charges and other fees

Total in-scope non-interest income
Total out-of-scope non-interest income

TOTAL NON-INTEREST INCOME

December 31,

2019

2018

2017

$

22,503 

17,957 

17,604 

13,117 
5,734 
18,851 
41,354 
22,440 
63,794 

$

13,330 
5,997 
19,327 
37,284 
21,392 
58,676 

13,120 
5,757 
18,877 
36,481 
19,216 
55,697 

Wealth management fee income represents fees earned from 
customers as consideration for asset management, investment 
advisory and trust services. The Company’s performance obligation 
is generally satisfied monthly and the resulting fees are recognized 
monthly. The fee is generally based upon the average market 
value of the assets under management (“AUM”) for the month and 
the applicable fee rate. For customers acquired in the recently 
completed T&L transaction, the fee is based upon AUM at the end 
of the preceding quarter and the applicable fee rate. The monthly 
accrual of wealth management fees is recorded in other assets on 
the Company’s Consolidated Statements of Financial Condition. 
Fees are received from the customer either on a quarterly or monthly 
basis. The Company does not earn performance-based incentives. 
To a lesser extent, optional services such as tax return preparation 
and estate settlement are also available to existing customers. The 
Company’s performance obligation for these transaction-based 
services are generally satisfied, and related revenue recognized, at 
either a point in time when the service is completed, or in the case 
of estate settlement, over a relatively short period of time, as each 
service component is completed. 

Service charges on deposit accounts include overdraft service fees, 
account analysis fees and other deposit related fees. These fees are 
generally transaction-based, or time-based services. The Company’s 
performance obligation for these services are generally satisfied, and 
revenue recognized, at the time the transaction is completed, or the 
service rendered. Fees for these services are generally received from 
the customer either at the time of transaction, or monthly. Debit card 
and ATM fees are generally transaction-based. Debit card revenue is 
primarily comprised of interchange fees earned when a customer’s 
Company card is processed through a card payment network. ATM 
fees are largely generated when a Company cardholder uses a 
non-Company ATM, or a non-Company cardholder uses a Company 
ATM. The Company’s performance obligation for these services is 
satisfied when the service is rendered. Payment is generally received 
at time of transaction or monthly.

Out-of-scope non-interest income primarily consists of Bank-
owned life insurance and net fees on loan level interest rate swaps, 
along with gains and losses on the sale of loans and foreclosed 
real estate, loan prepayment fees and loan servicing fees. None of 
these revenue streams are subject to the requirements of Topic 606.

Note 22  Leases

On  January  1,  2019,  the  Company  adopted  ASU  2016-02, 
“Leases” (Topic 842) and all subsequent ASU’s that modified 
Topic 842. For the Company, Topic 842 primarily affected the 
accounting treatment for operating lease agreements in which 
the Company is the lessee. The Company elected the modified 

retrospective  transition  option  effective  with  the  period  of 
adoption, elected not to recast comparative periods presented 
when transitioning to the new leasing standard and adjustments, 
if required, are made at the beginning of the period through a 
cumulative-effect adjustment to opening retained earnings. The 

111

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

Item 8 Financial Statements and Supplementary Data

Company also elected practical expedients, which allowed the 
Company to forego a reassessment of (1) whether any expired or 
existing contracts are or contain leases, (2) the lease classification 
for any expired or existing leases, and (3) the initial direct costs for 
any existing leases. The adoption of the new standard resulted 
in the Company recording a right-of-use asset and an operating 
lease liability of $44.9 million and $46.1 million, respectively, based 
on the present value of the expected remaining lease payments 
at January 1, 2019. 

Also, on January 1, 2019, the Company had $5.9 million of 
net deferred gains associated with several sale and leaseback 
transactions executed prior to the adoption of ASU 2016-02. In 
accordance with the guidance, these net deferred gains were 
adjusted, net of tax, as a cumulative-effect adjustment to opening 
retained earnings. 

All of the leases in which the Company is the lessee are classified 
as operating leases and are primarily comprised of real estate 
property  for  branches  and  administrative  offices  with  terms 
extending through 2040. 

The following table represents the consolidated statements of financial condition classification of the Company’s right-of use-assets 
and lease liabilities at December 31, 2019 (in thousands):

Lease Right-of-Use Assets:
Operating lease right-of-use assets
Lease Liabilities:
Operating lease liabilities

Classification

December 31, 2019

Other assets

Other liabilities

$

$

41,754 

42,815 

The  calculated  amount  of  the  right-of-use  assets  and  lease 
liabilities in the table above are impacted by the length of the lease 
term and the discount rate used to present value the minimum 
lease payments. The Company’s lease agreements often include 
one or more options to renew at the Company’s discretion. If at 
lease inception the Company considers the exercising of a renewal 
option to be reasonably certain, the Company will include the 
extended term in the calculation of the right-of-use asset and 
lease liability. Generally, the Company considers the first renewal 
option to be reasonably certain and includes it in the calculation 
of the right-of use asset and lease liability. Regarding the discount 
rate, Topic 842 requires the use of the rate implicit in the lease 
whenever this rate is readily determinable. As this rate is rarely 

determinable, the Company utilizes its incremental borrowing rate 
at lease inception based upon the term of the lease. For operating 
leases existing prior to January 1, 2019, the rate for the remaining 
lease term as of January 1, 2019 was applied. 

At December 31, 2019, the weighted-average remaining lease 
term and the weighted-average discount rate for the Company’s 
operating leases were 9.5 years and 3.47%, respectively.

The  following  table  represents  lease  costs  and  other  lease 
information for the Company’s operating leases. The variable lease 
cost primarily represents variable payments such as common area 
maintenance and utilities (in thousands):

Lease Costs
Operating lease cost
Variable lease cost
TOTAL LEASE COST
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases

Year ended 
December 31, 2019

$

$

8,433 
2,765 
11,198 

8,304

For the year ended December 31, 2019, the Company entered into one new lease obligation related to the T&L acquisition. The Company 
recorded a $1.9 million right-of-use asset for this lease obligation.

Future minimum payments for operating leases with initial or remaining terms of one year or more as of December 31, 2019 were as 
follows (in thousands):

Years ended:

2020
2021
2022
2023
2024
Thereafter

Total future minimum lease payments
Amounts representing interest
PRESENT VALUE OF NET FUTURE MINIMUM LEASE PAYMENTS

Operating Leases

$

$

8,316 
6,064 
5,263 
4,752 
4,346 
22,195 
50,936 
8,121 
42,815 

At December 31, 2018, operating lease commitments under lessee arrangements were $8.0 million, $7.6 million, $5.4 million, $3.8 million 
and $3.4 million for 2019 through 2023, respectively, and $10.7 million in aggregate for all years thereafter.

112

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART II   

 Item 9B Other Information

Item 9.  Changes in and Disagreements With Accountants 
on Accounting and Financial Disclosure

None.

Item 9A.  Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Christopher Martin, the Company’s Principal Executive Officer, and Thomas M. Lyons, the Company’s Principal Accounting Officer, 
conducted an evaluation of the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) and 
15d-15(e) under the Securities Exchange Act of 1934, as amended) as of December 31, 2019. Based upon their evaluation, they each 
found that the Company’s disclosure controls and procedures were effective as of that date. 

Management’s Report on Internal Control Over Financial Reporting

The management of the Company is responsible for establishing 
and maintaining adequate internal control over financial reporting. 
The Company’s internal control system is a process designed to 
provide reasonable assurance to the Company’s management and 
board of directors regarding the preparation and fair presentation 
of published financial statements.

The Company’s internal control over financial reporting includes 
policies and procedures that pertain to the maintenance of records 
that, in reasonable detail, accurately and fairly reflect transactions 
and dispositions of assets; provide reasonable assurances that 
transactions are recorded as necessary to permit preparation of 
financial statements in accordance with U.S. generally accepted 
accounting  principles,  and  that  receipts  and  expenditures 
are  being  made  only  in  accordance  with  authorizations  of 
management and the directors of the Company; and provide 
reasonable assurance regarding prevention or timely detection 
of unauthorized acquisition, use or disposition of the Company’s 
assets that could have a material effect on its financial statements.

All internal control systems, no matter how well designed, have 
inherent limitations. Therefore, even those systems determined to 
be effective can provide only reasonable assurance with respect to 
financial statement preparation and presentation. Also, projections 
of any evaluation of effectiveness to future periods are subject 
to the risk that controls may become inadequate because of 
changes in conditions, or that the degree of compliance with the 
policies or procedures may deteriorate.

Management  assessed  the  effectiveness  of  the  Company’s 
internal  control  over  financial  reporting  as  of  December  31, 
2019. In making this assessment, we used the criteria set forth 
by the Committee of Sponsoring Organizations of the Treadway 
Commission in Internal Control-Integrated Framework (2013).

Based on the assessment management believes that, as of 
December 31, 2019, the Company’s internal control over financial 
reporting is effective based on those criteria.

Report of Independent Registered Public Accounting Firm

The Company’s independent registered public accounting firm that audited the consolidated financial statements has issued an audit 
report on the effectiveness of the Company’s internal control over financial reporting as of December 31, 2019. This report appears 
on page 60 of this Annual Report on Form 10-K.

Changes in Internal Control Over Financial Reporting

During the last quarter of the year under report, there was no change in the Company’s internal control over financial reporting that 
has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

Item 9B.  Other Information

None.

113

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART III

Item 10.  Directors, Executive Officers and Corporate 

Governance

Information required by this item regarding directors, executive officers and corporate governance is incorporated herein by reference 
to the Proxy Statement to be filed for the Annual Meeting of Stockholders to be held on April 23, 2020.

Item 11.  Executive Compensation

The information required by this item is incorporated herein by reference to the Proxy Statement to be filed for the Annual Meeting of 
Stockholders to be held on April 23, 2020.

Item 12.  Security Ownership of Certain Beneficial 

Owners and Management and Related 
Stockholder Matters

The information required by this item is incorporated herein by reference to the Proxy Statement to be filed for the Annual Meeting of 
Stockholders to be held on April 23, 2020.

114

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report Item 14 Principal Accountant Fees and Services

PART III   

Securities Authorized for Issuance Under Equity Compensation Plans

Set forth below is information as of December 31, 2019 regarding equity compensation plans categorized by those plans that have 
been approved by the Company’s stockholders. There are no plans that have not been approved by the Company’s stockholders.

Plan

Number of
Securities to be
Issued Upon
Exercise of
Outstanding
Options and
Rights(1)

Weighted
Average
Exercise Price(2)

Number of
Securities
Remaining
Available For
Issuance Under
Plan(3)

Equity compensation plans approved by stockholders
TOTAL
(1)  Consists of outstanding stock options to purchase 499,201 shares of common stock granted under the Company’s stock-based compensation plans.
(2)  The weighted average exercise price reflects an exercise price of $14.50 for 44,052 stock options granted in 2011; an exercise price of $14.88 for 42,542 
stock options and an exercise price of $14.68 for 10,000 stock options granted in 2012; an exercise price of $15.23 for 51,881 stock options granted 
in 2013; an exercise price of $16.38 for 80,760 stock options granted in 2014; an exercise price of $18.34 for 65,972 stock options granted in 2015; an 
exercise price of $18.70 for 76,327 stock options granted in 2016; an exercise price of $26.31 for 42,857 stock options granted in 2017; and an exercise 
price of $25.58 for 43,123 stock options granted in 2018; an exercise price of $27.25 for 41,685 stock options granted in 2019 under the Company’s 
stock-based compensation plans.

499,201  $
499,201  $

2,525,955 
2,525,955 

19.32 
19.32 

(3)  Represents  the  number  of  available  shares  that  may  be  granted  as  stock  options  and  other  stock  awards  under  the  Company’s  stock-based 

compensation plans.

Item 13.  Certain Relationships and Related Transactions, 

and Director Independence

The information required by this item is incorporated herein by reference to the Proxy Statement to be filed for the Annual Meeting of 
Stockholders to be held on April 23, 2020.

Item 14.  Principal Accountant Fees and Services

The information required by this item is incorporated herein by reference to the Proxy Statement to be filed for the Annual Meeting of 
Stockholders to be held on April 23, 2020.

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report

115

PART IV

Item 15.  Exhibits and Financial Statement Schedules

The exhibits and financial statement schedules filed as a part of this Annual Report on Form 10-K are as follows:

(a)(1) Financial Statements

Report of Independent Registered Public Accounting Firm
Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting
Consolidated Statements of Financial Condition December 31, 2019 and 2018
Consolidated Statements of Income Years Ended December 31, 2019, 2018 and 2017
Consolidated Statements of Comprehensive Income Years Ended December 31, 2019, 2018 and 2017
Consolidated Statement of Changes in Stockholders’ Equity for the Years Ended December 31, 2019, 2018 and 2017
Consolidated Statements of Cash Flows Years Ended December 31, 2019, 2018 and 2017
Notes to Consolidated Financial Statements.

Page 
Number
59
61
62
63
64
65
68
70

(a)(2) Financial Statement Schedules

No financial statement schedules are filed because the required information is not applicable or is included in the consolidated financial 
statements or related notes.

(a)(3) Exhibits

3.1

3.2

4.1

4.6
10.1

10.2

10.3

10.4

10.5

Certificate of Incorporation of Provident Financial Services, Inc. (Filed as an exhibit to the Company’s Registration Statement on 
Form S-1, and any amendments thereto, with the Securities and Exchange Commission/Registration No. 333-98241.)
Amended and Restated Bylaws of Provident Financial Services, Inc. (Filed as an exhibit to the Company’s December 31, 2011 
Annual Report to Stockholders on Form 10-K filed with the Securities and Exchange Commission on February 29, 2012/File 
No. 001-31566.)
Form of Common Stock Certificate of Provident Financial Services, Inc. (Filed as an exhibit to the Company’s Registration 
Statement on Form S-1, and any amendments thereto, with the Securities and Exchange Commission/Registration 
No. 333-98241.)
Description of Capital Stock of Provident Financial Services, Inc.
Employment Agreement by and between Provident Financial Services, Inc and Christopher Martin dated September 23, 
2009. (Filed as an exhibit to the Company’s September 30, 2009 Quarterly Report on Form 10-Q filed with the Securities and 
Exchange Commission on November 9, 2009/File No. 001-31566.)
Change in Control Agreement by and between Provident Financial Services, Inc. and Christopher Martin dated as of 
December 16, 2015. (Filed as Exhibit 10.2 to the Company’s December 31, 2015 Annual Report to Stockholders on 
Form 10-K filed with the Securities and Exchange Commission on February 29, 2016/File No. 001-31566.)
Form of Three-Year Change in Control Agreement between Provident Financial Services, Inc. and each of Messrs. Blum, Kuntz 
and Lyons dated as of December 16, 2015. (Filed as Exhibit 10.3 to the Company’s December 31, 2015 Annual Report to 
Stockholders on Form 10-K filed with the Securities and Exchange Commission on February 29, 2016/File No. 001-31566.)
Form of Two-Year Change in Control Agreement between Provident Financial Services, Inc. and certain senior officers. (Filed as 
Exhibit 10.4 to the Company’s December 31, 2015 Annual Report to Stockholders on Form 10-K filed with the Securities and 
Exchange Commission on February 29, 2016/File No. 001-31566.)
Form of One-Year Change in Control Agreement between Provident Financial Services, Inc. and certain senior officers. (Filed as 
Exhibit 10.5 to the Company’s December 31, 2015 Annual Report to Stockholders on Form 10-K filed with the Securities and 
Exchange Commission on February 29, 2016/File No. 001-31566.)

116

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportPART IV   

 Item 16 Form 10-K Summary

10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14
21
23
31.1
31.2
32
101

Supplemental Executive Retirement Plan of Provident Bank. (Filed as Exhibit 10.5 to the Company’s December 31, 2008 
Annual Report to Stockholders on Form 10-K filed with the Securities and Exchange Commission on March 2, 2009/File No. 
001-31566.)
Retirement Plan for the Board of Managers of Provident Bank. (Filed as Exhibit 10.7 to the Company’s December 31, 2008 
Annual Report to Stockholders on Form 10-K filed with the Securities and Exchange Commission on March 2, 2009 /File No. 
001-31566.)
Provident Financial Services, Inc. Board of Directors Voluntary Fee Deferral Plan. (Filed as Exhibit 10.9 to the Company’s 
December 31, 2008 Annual Report to Stockholders on Form 10-K filed with the Securities and Exchange Commission on 
March 2, 2009/File No. 001-31566.)
First Savings Bank Directors’ Deferred Fee Plan, as amended. (Filed as Exhibit 10.10 to the Company’s September 30, 2004 
Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on November 9, 2004/File No. 001-31566.)
Provident Bank Non-Qualified Supplemental Defined Contribution Plan. (Filed as an exhibit to the Company’s May 27, 2010 
Current Report on Form 8-K filed with the Securities and Exchange Commission on June 3, 2010/File No. 001-31566.)
Provident Financial Services, Inc. Amended and Restated the Long-Term Equity Incentive Plan. (Filed as an appendix to the 
Company’s Proxy Statement for the 2014 Annual Meeting of Stockholders filed with the Securities and Exchange Commission 
on March 14, 2014/File No. 001-31566.)
Omnibus Incentive Compensation Plan. (Filed as Exhibit 10.19 to the Company’s December 31, 2011 Annual Report to 
Stockholders on Form 10-K filed with the Securities and Exchange Commission on February 29, 2012/File No. 001-31566.)
Provident Financial Services, Inc. Executive Annual Incentive Plan (Filed as an appendix to the Company’s Proxy Statement for the 
Annual Meeting of Stockholders filed with the Securities and Exchange Commission on March 13, 2015/File No. 001-31566.)
Provident Financial Services, Inc. 2019 Long-Term Equity Incentive Plan
Subsidiaries of the Registrant.
Consent of KPMG LLP.
Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
The following materials from the Company’s Annual Report to Stockholders on Form 10-K for the year ended December 31, 
2019, formatted in iXBRL (Inline Extensible Business Reporting Language): (i) the Consolidated Statements of Financial Condition, 
(ii) the Consolidated Statements of Operations, (iii) the Consolidated Statements of Comprehensive Income,  
(iv) the Consolidated Statements of Changes in Stockholder’s Equity, (v) the Consolidated Statements of Cash Flows and (vi) the 
Notes to Consolidated Financial Statements.
XBRL Instance Document

101.INS
101.SCH XBRL Taxonomy Extension Schema Document
101.CAL
101.DEF
101.LAB XBRL Taxonomy Extension Labels Linkbase Document
101.PRE XBRL Taxonomy Extension Presentation Linkbase Document
104

XBRL Taxonomy Extension Calculation Linkbase Document
XBRL Taxonomy Extension Definition Linkbase Document

Cover Page Interactive Data File (formatted in iXBRL and contained in exhibit 101).

Item 16.  Form 10-K Summary

Not applicable.

PROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual Report

117

PART IV   

Signatures 

Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report 
to be signed on its behalf by the undersigned, thereunto duly authorized.

Date: March 2, 2020

PROVIDENT FINANCIAL SERVICES, INC.

By:

/s/ Christopher Martin
Christopher Martin
Chairman, President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on 
behalf of the registrant and in the capacities and on the dates indicated.

By:

/s/    Christopher Martin
Christopher Martin,
Chairman, President and
Chief Executive Officer
(Principal Executive Officer)

Date:

March 2, 2020

By:

/s/    robert adaMo
Robert Adamo,
Director

By:

Date:
By:

Date:
By:

/s/    thoMas M. Lyons
Thomas M. Lyons,
Senior Executive Vice President and
Chief Financial Officer
(Principal Financial Officer)

March 2, 2020

/s/    Frank s. Muzio
Frank S. Muzio,
Executive Vice President and Chief Accounting 
Officer (Principal Accounting Officer)

March 2, 2020

/s/    thoMas W. berry
Thomas W. Berry,
Director

/s/    JaMes p. dunigan
James P. Dunigan,
Director

/s/    ursuLine FoLey
Ursuline Foley,
Director

/s/    MattheW k. harding
Matthew K. Harding,
Director

/s/    John pugLiese
John Pugliese,
Director

Date:

March 2, 2020

Date:

March 2, 2020

By:

Date:
By:

Date:
By:

Date:
By:

March 2, 2020

March 2, 2020

March 2, 2020

/s/    Laura L. brooks
Laura L. Brooks,
Director

/s/    Frank L. Fekete
Frank L. Fekete,
Director

/s/    terenCe gaLLagher
Terence Gallagher,
Director

/s/    CarLos hernandez
Carlos Hernandez,
Director

By:

Date:
By:

Date:
By:

Date:
By:

March 2, 2020

March 2, 2020

March 2, 2020

Date:

March 2, 2020

Date:

March 2, 2020

811

www.provident.bankPROVIDENT FINANCIAL SERVICES, INC.  ❘  2019 Annual ReportDesigned & published by

labrador-company.com

 ANNUAL MEETING

The annual meeting of stockholders will be held on April 23, 2020 
at 10:00 a.m. at the Delta Hotels Marriott, 515 U.S. Highway 1 South, 
Iselin, New Jersey.

 STOCK LISTING 

The common stock of Provident Financial Services, Inc. is listed 
on the New York Stock Exchange and trades under the ticker 
symbol PFS. 

 TRANSFER AGENT

Stockholders wishing to update their address, transfer ownership 
of stock certificates, report lost certificates or inquire regarding 
other stock registration matters should contact:

Broadridge Corporate Issuer Solutions, Inc. 
P.O. Box 1342 
Brentwood, New York 11717 
1-888-235-9148 
shareholder@broadridge.com

 CONTACT INFORMATION

Information  regarding  Provident  Financial  Services,  Inc.  and 
Provident Bank is available on our web site: provident.bank

For additional information contact:

Provident Financial Services, Inc.  
Investor Relations  
100 Wood Avenue South 
Iselin, New Jersey 08830  
1 (732) 590-9300 
investorrelations@provident.bank

 INDEPENDENT PUBLIC ACCOUNTANTS

KPMG LLP 
51 JFK Parkway 
Short Hills, New Jersey 07078

239 WASHINGTON STREET
JERSEY CITY, NJ 07302

PROVIDENT.BANK

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