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QAD Inc.

qada · NASDAQ Technology
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Ticker qada
Exchange NASDAQ
Sector Technology
Industry Software - Application
Employees 1001-5000
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FY2014 Annual Report · QAD Inc.
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20 14  ANNUAL REPORT

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F I S C A L  Y E A R S  E N D E D  J A N U A R Y  3 1  

E X E C U T I V E  O F F I C E R S

B O A R D  O F  D I R E C T O R S

N O R T H  A M E R I C A  

Amounts in thousands, except per share data 

2 0 1 4 

2 0 1 3 

2 0 1 2

F I N A N C I A L  H I G H L I G H T S :

Total Revenue 

$266,311 

$252,172 

$247,258 

Net Income                                                                  

         6,386 

6,639 

10,784

Diluted Net Income Per Share                                                       

Class A 

Class B 

Cash and Equivalents 

Total Debt 

Cash Flow From Operations 

0.41 

0.34 

75,984 

15,474 

24,140 

0.42 

0.35 

65,009 

15,846 

16,039 

0.67

0.56

76,927

16,134

21,448

ABOUT  QAD:  QAD  provides  innovative  enterprise  software  applications  for  leading  global  manufacturing  

companies.  QAD  applications  are  designed  to  simplify  the  management  and  enhance  the  efficiency  of  

manufacturing resources and operations both within and beyond the enterprise, enabling companies throughout 

the world to collaborate with their customers, suppliers and partners.

C ORPORAT E I NF ORMAT I ON

Pamela M. Lopker 

Chairman of the Board  

and President

Pamela M. Lopker 

Chairman of the Board  

and President

Karl F. Lopker

Chief Executive Officer

Karl F. Lopker 

Chief Executive Officer

Daniel Lender 

Scott J. Adelson 

Executive Vice President,  

Senior Managing Director, 

Chief Financial Officer

Gordon Fleming

Executive Vice President,

Chief Marketing Officer

Kara L. Bellamy 

Senior Vice President,  

Corporate Controller,  

and Chief Accounting Officer

Co-President 

Houlihan Lokey 

Peter R. van Cuylenburg 

Independent advisor to  

high-technology companies

Thomas J. O’Malia 

Professor Emeritus, Lloyd 

Greif Center for 

Entrepreneurial Studies at 

the University of Southern 

California, Marshall 

School of Business

Lee D. Roberts 

President and CEO,  

BlueWater Consulting, LLC

L O C AT I O N S

California 

Georgia 

Illinois 

Michigan 

New Jersey

A S I A  PA C I F I C  

L O C AT I O N S

Australia 

China 

India 

Japan 

Singapore 

Thailand

E U R O P E ,  M I D D L E

E A S T  A N D  A F R I C A  

L O C AT I O N S

Belgium 

France  

Germany 

Ireland 

Italy 

Netherlands 

Poland 

South Africa 

Spain 

United Kingdom

L AT I N  A M E R I C A  

L O C AT I O N S

Brazil 

Mexico

I N D E P E N D E N T  R E G I S T E R E D    

P U B L I C  A C C O U N T I N G  F I R M

KPMG LLP 

Woodland Hills, California

L E G A L  C O U N S E L

Manatt, Phelps & Phillips LLP 

Los Angeles, California

I N V E S T O R  R E L AT I O N S

PondelWilkinson Inc. 

Los Angeles, California 

Tel: 310.279.5980

T R A N S F E R  A G E N T / R E G I S T R A R

American Stock Transfer & Trust 

New York, New York 

Tel: 212.936.5100

S T O C K  I N F O R M AT I O N

The company’s common stock trades 

on the NASDAQ Global Select Market 

under the symbols QADA and QADB. 

A N N U A L  R E P O R T  O N  F O R M  1 0 - K  

A copy of the company’s annual 

report to the Securities and Exchange 

Commission on Form 10-K is available 

without charge upon request to 

the company’s Investor Relations 

department or from the company’s 

website at www.qad.com.

A N N U A L  M E E T I N G

The annual meeting of stockholders will  

be held on June 11, 2014 at 4:30 p.m.  

PDT at QAD Inc., 100 Innovation Place, 

Santa Barbara, California 93108. 

Tel: 805.566.6000. A formal Notice  

of Meeting, Proxy Statement and Proxy  

will be sent to stockholders.

QAD CO RPORAT E H EAD QU ARTE RS

100 Innovation Place 

Santa Barbara, California 93108           

Tel: 805.566.6000  

www.qad.com

 
 
 
 
 
 
 
 
 
 
 
 
TO OUR SHAREHOLDERS,

Fiscal year 2014 was an important 

remained flat from the previous year.  

year for QAD. We achieved  

Overall, our operating income came 

record revenue and saw continued 

in at 4% of revenue, a decrease from 

acceleration in the growth of our 

5% in the prior year, driven in part 

Cloud business.

by the growth and investment in our 

Our total revenue increased by 6% 

Cloud operations and sales.

from the prior year. Traditional license 

We also finished the year with a 

revenue increased by 16%, while 

strong balance sheet, including $76 

subscription revenue, driven by the 

million in cash and equivalents. We 

growth in our Cloud ERP offering, 

generated over $24 million in cash 

was up by 31%. Despite the negative 

from operating activities and paid  

effect on maintenance revenue due 

$5.3 million in cash dividends.

to conversions of customers to our 

Cloud ERP offering, we achieved 

a 1% growth in this category. Our 

services business increased by 5% 

from the prior year, driven by new 

implementations, version upgrades, 

and conversions of existing systems  

to the Cloud. 

We made significant enhancements 

to our products throughout the year. 

We continued to enhance the User 

Experience, releasing dashboards for 

twenty different roles aimed at making 

users more efficient when performing 

their roles across our enterprise 

suite. We saw increased interest in 

Our overall cost of revenue percentage 

business process management (BPM) 

was relatively consistent with prior 

automation and worked closely with 

years. However, we invested in our 

many customers in this area. We 

Cloud operations organization and 

released enhanced product attributes 

this expense rose by 37% from the 

and traceability features in support 

previous year. Sales and marketing 

of complex regulatory requirements 

expense increased by 6% due to 

like Unique Device Identification. We 

commissions paid for our Cloud 

also enhanced capabilities to support 

business ahead of related revenue 

quality control requirements in many 

recognition. We continued to invest in 

industries, such as ensuring drug 

research and development, increasing 

authenticity and product safety for 

expense in this category by 8%, while 

our life sciences customers. We also 

general and administrative expenses 

continued to enhance our financials 

for local legal requirements in  

trading partners across the value 

different countries and regions  

chain. In support of the growth of 

around the world.

We continued to be an important 

player in the global automotive 

industry, partnering with leading 

industry bodies like the Automotive 

our Cloud business, we expanded 

our Cloud operations teams and 

infrastructure in our offices in New 

Jersey and Mumbai, providing  

24x7 support to our customers.

Industry Action Group (AIAG) and 

Our services organization saw 

Odette. We were named as the 

increased customer demand for 

designated provider of Materials 

new implementations, upgrades 

Management Operations Guidelines/

and conversions to the Cloud using 

Logistics Evaluation training for the 

our Easy-On-Boarding methodology. 

fast growing automotive industry in 

In order to support this increase in 

Mexico by the AIAG. IDC named us 

demand, we have also been ramping 

as the automotive industry leader in 

up our hiring and training programs, 

China, with a greater market share  

and continue to develop our partner 

of enterprise resource planning  

network.  We are now seeing the 

for automotive companies than any  

majority of implementations and 

other solution.

upgrades going to our Enterprise 

Our Cloud business drove much of our 

Financials version.

growth during the year. We added new 

Our transportation management 

Cloud customers across our vertical 

software division, Precision Software, 

markets and in all geographies. We 

completed a very successful year, 

assisted customers to convert their 

accelerating both growth and 

on-premise installations to Cloud 

profitability. Precision expanded its 

deployments, and in the process, 

presence in the financial services 

many of them upgraded to the latest 

industry adding more top-tier 

releases of our software. We saw 

institutions to their customer list.  

increased deployment of our Cloud 

They also saw significant expansion 

EDI offering that provides a full end-

from several industrial and life 

to-end solution, simplifying global 

sciences customers with global 

e-commerce and collaboration with 

rollouts of their solutions.

Our recently acquired divisions, 

As we look ahead into fiscal year 2015, 

DynaSys and CEBOS, performed 

we see increasing acceptance and 

well. DynaSys, our division focused 

demand for Cloud ERP applications 

on collaborative demand and supply 

and we intend to be a leader in 

chain planning solutions, added new 

supplying these products to global 

customers in Europe across several 

companies in our chosen vertical 

industries. The entire QAD organization 

markets. We will continue to invest 

now sells and implements the DynaSys 

in our products in order to meet 

demand planning solution on a global 

the evolving industry and regulatory 

basis. CEBOS, our division focused 

requirements of our customers. 

on enterprise quality management 

systems, released the new version 

of its product fully enabled for Cloud 

deployment and completed the largest 

sale ever of its product to a QAD 

customer from our European region.

We believe that our strategies will 

continue to build on our successes 

by helping our customers become 

more Effective Enterprises, enhance 

our market position, and increase 

shareholder value.

Sincerely, 

Pam and Karl Lopker

2014 QAD FORM  10 -K

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington D.C. 20549 

FORM 10-K 

 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended January 31, 2014 

OR 

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

Commission File Number: 0-22823 

QAD Inc. 
(Exact name of Registrant as specified in its charter) 

Delaware
(State or Other Jurisdiction of Incorporation or Organization) 

77-0105228 
(I.R.S. Employer Identification No.) 

100 Innovation Place 
Santa Barbara, California 93108 
(Address of principal executive offices and zip code) 

Registrant’s telephone number, including area code (805) 566-6000 

Securities registered pursuant to Section 12(g) of the Act: 

Title of Each Security 

Class A Common Stock, $.001 par value 
Class B Common Stock, $.001 par value 

Name of Each Exchange on Which Registered
The NASDAQ Stock Market LLC 
(NASDAQ Global Select Market) 

Securities registered pursuant to Section 12(b) of the Act: None 

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  YES  NO 

Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  YES  NO 

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934  during  the  preceding  12  months  (or  for  such  shorter  period  that  the  Registrant  was  required  to  file  such  reports),  and  (2)  has  been  subject  to  such  filing 
requirements for the past 90 days.  YES  NO 

Indicate  by  checkmark  whether  the  registrant  has  submitted  electronically  and  posted  on  its  corporate  website,  if  any,  every  Interactive  Data  File 
required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period 
that the registrant was required to submit and post such files).  YES  NO 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to 
the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or an amendment to this 
Form 10-K.  

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated 

filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):  





 Large accelerated filer 

 Accelerated filer 

 Non-accelerated filer 
(Do not check if a smaller reporting company) 

 Smaller reporting company 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  YES  NO 

As  of  July  31,  2013,  the  last  business  day  of  the  Registrant’s  most  recently  completed  second  fiscal  quarter,  there  were  12,516,440  shares  of  the 
Registrant’s Class A common stock outstanding and 3,146,611 shares of the Registrant’s Class B common stock outstanding, and the aggregate market value of 
such  shares  held  by  non-affiliates  of  the  Registrant  (based  on  the  closing  sale  price  of  such  shares  on  the  NASDAQ  Global  Market  on  July  31,  2013)  was 
approximately $69.9 million. Shares of the Registrant’s common stock held by each executive officer and director and by each entity that owns 5% or more of the 
Registrant’s  outstanding  common  stock  have  been  excluded  in  that  such  persons  may  be  deemed  to  be  affiliates.  This  determination  of  affiliate  status  is  not 
necessarily a conclusive determination for other purposes. 

As of March 31, 2014, there were 12,648,059 shares of the Registrant’s Class A common stock outstanding and 3,169,902 shares of the Registrant’s 

Class B common stock outstanding. 

Items  10  through  14  of  Part  III  incorporate  information  by  reference  from  the  Definitive  Proxy  Statement  for  the  Registrant’s  Annual  Meeting  of 

Stockholders to be held on June 11, 2014. 

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QAD INC. 
FISCAL YEAR 2014 FORM 10-K ANNUAL REPORT 
TABLE OF CONTENTS 

PART I 
ITEM 1. BUSINESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 1A. RISK FACTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 1B. UNRESOLVED STAFF COMMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 2. PROPERTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 3. LEGAL PROCEEDINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 4. MINE SAFETY DISCLOSURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
PART II 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER 

MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES. . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 6. SELECTED FINANCIAL DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 

AND RESULTS OF OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK . . .  
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING 
AND FINANCIAL DISCLOSURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 9A. CONTROLS AND PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 9B. OTHER INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
PART III 
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE . . . . . . . .  
ITEM 11. EXECUTIVE COMPENSATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND 

MANAGEMENT AND RELATED STOCKHOLDER MATTERS . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
PART IV 
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
SIGNATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

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NOTE REGARDING FORWARD-LOOKING STATEMENTS 

In  addition  to  historical  information,  this  Annual  Report  on  Form  10-K  contains  forward-looking 
statements  within  the  meaning  of  Section  27A  of  the  Securities  Act  of  1933,  Section  21E  of  the  Securities 
Exchange  Act  of  1934  and  the  Private  Securities  Litigation  Reform  Act  of  1995.  Any  statements  contained 
herein  that  are  not  statements  of  historical  fact  should  be  construed  as  forward-looking  statements,  including 
statements  that  are  preceded  or  accompanied  by  such  words  as  “may,”  “believe,”  “could,”  “anticipate,” 
“projects,” “estimates,” “will likely result,” “should,” “would,” “might,” “plan,” “expect,” “intend” and words 
of similar meaning or the negative of these terms or other comparable terminology. Forward-looking statements 
are  based  on  the  Company’s  current  expectations  and  assumptions  regarding  its  business,  the  economy  and 
future conditions. A number of risks and uncertainties could cause actual results to differ materially from those 
expressed or implied in the forward-looking statements. Factors that might cause such a difference include, but 
are  not  limited  to,  those  discussed  in  Item  1A  entitled  “Risk  Factors”  which  are  incorporated  herein  by 
reference,  and  as  may  be  updated  in  filings  we  make  from  time  to  time  with  the  Securities  and  Exchange 
Commission.  Readers  are  cautioned  not  to  place  undue  reliance  on  these  forward-looking  statements,  which 
reflect management’s opinions, expectations and projections only as of the date of this Annual Report on Form 
10-K and are subject to risks, uncertainties and assumptions about our business. We undertake no obligation to 
revise  or  update  or  publicly  release  the  results  of  any  revision  or  update  to  these  forward-looking  statements 
except  as  required  by  applicable  securities  laws.  Readers  should  carefully  review  the  risk  factors  and  other 
information described in this Annual Report on Form 10-K and the other documents we file from time to time 
with  the Securities  and  Exchange  Commission,  including  the  Quarterly  Reports  on Form  10-Q  to be  filed by 
QAD in fiscal year 2015. 

ITEM 1. 

BUSINESS 

ABOUT QAD 

PART I 

QAD Inc. (“QAD”, the “Company”, “we” or “us”) is a global provider of enterprise software solutions 
for manufacturers. We deliver our solutions both in the cloud and on-premise. We provide ongoing support to 
our customers which ensures they have access to the latest features of our software. We provide professional 
services  to  assist  customers  in  deploying,  upgrading  and  optimizing  our  software  so  they  can  maximize  the 
benefit  they  receive  from  our  solutions  in  their  operating  environment.  We  provide  our  solutions  to  global 
manufacturing companies in the automotive, consumer products, food and beverage, high technology, industrial 
products  and  life  sciences  industries.  Around  the  world  more  than  2,000  manufacturing  companies  use  QAD 
solutions in their businesses. QAD employs approximately 1,570 people worldwide. We were founded in 1979, 
incorporated in California in 1986 and reincorporated in Delaware in 1997. 

At the core of our solutions is our enterprise resource planning (“ERP”) suite called QAD Enterprise 
Applications or MFG/PRO. Our ERP suite is also deployed in the cloud as QAD Cloud ERP. QAD Enterprise 
Applications  supports  the  core  business  processes  of  our  global  manufacturing  customers,  including  key 
functions  in  the  following  areas:  financials,  customer  management,  manufacturing,  demand  and  supply  chain 
planning,  supply  chain  execution,  service  and  support,  enterprise  asset  management,  enterprise  quality 
management, transportation management, analytics, and interoperability. 

Many companies are embracing cloud-based solutions to support their business. This trend continues 
to  gain  momentum,  and  the demand  for  cloud  ERP  is growing. With  cloud-based  systems,  customers  benefit 
from  the  ability  to  connect  to  the  solution over  the Internet  or  a private  network  while  not having  to provide 
their own hardware or manage the operation of the infrastructure that supports the system. In addition, support 
services and license updates are included in the monthly subscription fee. 

QAD delivers our core ERP offering and many other solutions in the cloud, charging a subscription fee 
for  access  to  these  software-as-a-service  (“SaaS”)  solutions.  We  refer  to  these  solutions  collectively  as 

1 

 
 
 
 
 
 
 
 
components of the QAD Enterprise Cloud. Within the QAD Enterprise Cloud we have QAD Cloud Apps, QAD 
Cloud Services and the QAD Cloud Portal. 

When  customers  select  QAD’s  on-premise  offering,  QAD  sells  a  perpetual  license  for  the  software, 
and our customers deploy the software on their own computer servers. In addition, customers  may separately 
purchase contracts for ongoing maintenance and support. 

QAD customers are able to combine on-premise and cloud-based solutions in a blended deployment. 
In this model a customer may have some sites deployed in the cloud and some on-premise, delivering similar 
functionality  and  user  experiences  to  all  end-users.  This  blended  deployment  is  a  key  differentiator  for  QAD 
and makes it easier for existing customers to expand their footprint and migrate progressively to the cloud as 
needed to meet their business needs. 

Industries we serve: 

Automotive: QAD solutions address the needs of global automotive parts manufacturers. Our solutions 
support  industry  practices  such  as  the  Materials  Management  Operational  Guidelines/Logistics  Evaluation 
(“MMOG/LE”),  used  as  the  framework  for  supplier  certification  by  many  automotive  original  equipment 
manufacturers (“OEMs”). We support companies throughout the global automotive markets, including suppliers 
in  the  supply  chains  of  most  of  the  leading  automotive  OEMs  worldwide.  We  deliver  unique  capabilities  to 
support  the  collaboration  requirements  of  the  automotive  OEM  suppliers,  supporting  the  strict  quality 
requirements  of  OEM’s  including  Advanced  Product  Quality  Process  (APQP).  QAD  solutions  are  in  use  at 
many of the market-leading automotive parts companies throughout the world that manufacture a broad range 
of components used in interiors, electrical components, electronic systems, bodies and drivetrains. 

Consumer Products: Many global manufacturers of consumer products use QAD solutions. Consumer 
products companies manufacture a broad range of items that are purchased by end consumers through various 
retail  channels.  The  manufacturing  process  for  those  items  is  varied  and  depends  on  the  nature  of  the  item; 
however,  the  fulfillment  and  distribution  requirements  have  significant  commonality.  Consumer  goods 
manufacturers typically sell their products through major retailers such as Internet merchants, supermarkets and 
big-box  stores.  Major  retailers  manage  very  agile  supply  chains  and  are  typically  very  demanding  of  their 
suppliers, as they strive to service ever-growing demand from consumers for speed of delivery and variety of 
products.  QAD  solutions  address  the  complex  replenishment  requirements  of  companies  supplying  the  retail 
supply  chain,  including  promotional  pricing,  demand  planning,  and  quality  compliance.  Our  customers 
manufacture  a  range  of  products  such  as  electronics  items,  appliances,  home  and  garden  products,  cosmetics 
and jewelry. 

Food  and  Beverage:  QAD  solutions  address  many  sectors  of  the  food  and  beverage  industry.  Our 
solutions  support  regulatory  and  quality  initiatives  such  as  cold  chain  management  for  temperature  sensitive 
products such as produce, fresh seafood, and ice cream; and hazard analysis and critical control point analysis 
which handle the management of biological, chemical, and physical hazards. Our solutions support the product 
cycle  of  the  food  and  beverage  industry  from  raw  material  production,  procurement  and  handling  to 
manufacturing, distribution and consumption of the finished product. QAD solutions are standards focused to 
ensure food security and safety throughout the entire supply chain and manufacturing process, from the primary 
produce  end  of  the  value  chain  all  the  way  to  the  supermarket  shelf.  QAD  provides  solutions  for  food  and 
beverage companies that manufacture a broad range of products and manage many of the world’s well-known 
brands.  Our  customers  include  global  leaders  in  baking,  daily  fresh  production,  beverage  and  full  process 
production. 

High  Technology:  QAD  solutions  are  used  by  many  high-technology  companies  that  manufacture  a 
diverse range of products including electronic components, smart cards, telecommunications equipment and test 
and measurement equipment. High-tech companies often face the challenges of very complex product structures 
with a need for traceability of parts and processes throughout their entire supply chain, as well as tight control 
of  engineering  changes.  Many  high-tech  companies  providing  complex  systems  also  face  the  challenge  of 

2 

 
 
 
 
 
 
 
managing installation and support of equipment after sale in addition to managing field engineering resources. 
QAD  solutions  address  the  requirements  of  manufacturing  items  with  complex  designs  and  multiple 
configurations.  A  high-tech  manufacturer  can  use  QAD’s  solutions  to  configure  the  product  based  on 
customers’ input; manufacture and assemble the product to their specification; and schedule, install and support 
the equipment through its lifecycle thereby controlling all of the technicians in the field. 

Industrial  Products:  QAD  solutions  address  the  needs  of  companies  making  industrial  products  for 
many  different  markets.  Companies  in  this  broad  market  segment  face  a  variety  of  challenges  and  have 
requirements  for  support  of  the  full  range of  manufacturing  methodologies,  often  within  the  same  enterprise. 
Our  solutions  support  multiple  manufacturing  methodologies  in  parallel,  including  lean  manufacturing.  The 
need  for  traceability  of  materials  from  source  through  to  the  finished  products  is  often  important  to  our 
customers, and QAD’s superior capabilities in traceability and serialization support this feature. The capabilities 
of QAD’s solutions are also used to support our customers’ needs for environmental compliance. Our customers 
manufacture products as diverse as machine tools, specialist ceramic materials used in aerospace and defense 
and  equipment  used  in  the  oil  and  gas  industries.  This  broad  segment  accounts  for  the  largest  group  of  our 
customers. 

Life  Sciences:  QAD  solutions  support  manufacturers  in  the  life  sciences  sector,  focusing  on  the 
requirements  of  both  medical  device  and  biotechnology  companies.  QAD  solutions  help  global  life  sciences 
companies manufacture products in accordance with Current Good Manufacturing Practices (“cGMP”) and the 
many  standards  required  by  regulators  around  the world.  In  addition  to  cGMP,  QAD  solutions  support  many 
business  and  regulatory  processes  specific  to  the  life  sciences  industry,  such  as  serialization  in  support  of 
requirements  for  Unique  Device  Identification  and  ePedigree.  Our  customers’  products  include  such  items  as 
defibrillators, ventricular assist systems, artificial joints, surgical instruments and prescription medications. 

THE QAD STRATEGY 

QAD  has  a  vision  for  a  future  in  which  all  of  our  customers  operate  as  Effective  Enterprises.  We 
define  an  Effective  Enterprise  as  one  where  every  business  process  is  working  at  peak  efficiency  and  is 
perfectly  aligned  to  achieve  our  customers’  strategic  goals.  In  support  of  our  vision,  we  focus  on  providing 
complete  solutions  and  expertise  that  enable  our  customers  to  improve  the  effectiveness  of  their  business 
processes  in  areas  such  as:  financials,  customer  management,  manufacturing,  demand  and  supply  chain 
planning,  supply  chain  execution,  service  and  support,  enterprise  asset  management,  enterprise  quality 
management,  transportation  management,  analytics,  interoperability  and  internationalization.  In  addition,  our 
software is designed to support global requirements, enable our customers to satisfy governmental and industry 
regulations, incorporate industry best practices and provide real-time visibility and measurement, allowing for 
continuous business process improvement. 

We focus on building solutions in specific industry segments within manufacturing in order to provide 
our customers the capabilities they need to run their enterprises effectively. We focus on those areas where we 
see  potential  for  increased  growth  due  to  industry  or  economic  trends,  such  as  growth  in  the  life  sciences 
markets,  and  the  increased  level  of  manufacturing  in  developing  economies  such  as  Asia  Pacific,  Eastern 
Europe and Latin America. 

We have a number of key strategies that support the achievement of the QAD Vision: 

Continued  Leadership  in  Cloud  ERP. QAD  was  an  early  innovator  in  the  cloud  ERP  movement, 
launching our offering in 2007. Today many new and existing customers are pursuing a cloud strategy for many 
or all of their business applications. In fiscal 2014 we saw growth in sales of QAD Cloud ERP and expect this 
growth to continue. QAD differentiates itself from many players in this market by offering the full strength of 
our mature ERP offering, QAD Enterprise Applications, with all the benefits of deployment in the cloud. 

Focus  on  Global  Manufacturing  Companies.  QAD’s  strategy  is  to  focus  on  delivering  effective 
solutions  for  global  manufacturers.  Our  solutions  include  capabilities  that  support  operations  in  multiple 

3 

 
 
 
 
 
 
 
 
geographies  working  in  multiple  languages  and  complying  with  required  local  regulations  and  business 
practices.  We  deliver  complete  products  that  address  the  ever-changing  needs  of  companies  operating  in  our 
target markets. We focus on addressing emerging issues and requirements our customers face in the six industry 
sub-segments of manufacturing that we support. While some ERP vendors provide broader solutions built for 
many industries, our strategy is to provide a more focused product for our customers to implement with fewer 
customizations  than  our  competitors  require,  which  typically  results  in  lower  cost,  less  complex  and  faster 
implementations. 

Deliver Efficient Solutions that are Simple to Implement. We focus on delivering solutions that are 
simple  to  implement  and  use,  making  it  easier  for  our  customers  to  deploy  or  change  their  solutions  as  their 
businesses change and accelerate time to value. QAD’s Easy On Boarding deployment methodology provides 
pre-defined business processes and functionality, including content and tools used to facilitate data definitions, 
data  migration,  solution  validation  and  user  training,  ultimately  streamlining  the  implementation  process.  In 
addition, QAD has invested heavily over the last several years in usability. With QAD’s user interface, users 
have  the  ability  to  configure  their  own  screens,  drill  down  from  summary  levels  to  the  transaction  level  and 
create personalized views of information based on their needs. 

Enhance  Customer  Engagement  to  Deliver  Continuous  Value.  QAD  is  committed  to  close 
engagement  with  its  customers.  We  have  developed  a  comprehensive  customer  engagement  process  to  help 
assess our customers’ business performance, identify areas for improvement, provide counsel and help deploy 
our solutions. We strive to engage with every customer on a continuous basis, frequently conducting reviews of 
their business processes and presenting opportunities for improvement. 

Invest  in  Research  and  Development.  QAD  is  committed  to  continuous  investment  in  research  and 
development (“R&D”). This investment is intended to ensure our products have the correct capabilities to meet 
our  customers’  needs,  and  maintain  a  strong  competitive  position  in  the  market.  We  have  a  resilient  process 
where we continually seek input from customers, industry experts, regulators and industry bodies from which 
we synthesize the direction of our products. 

We focus on embracing new technologies that enable us to provide a foundation for new and emerging 
capabilities. On occasion, we acquire businesses or technologies that complement our core capabilities or form 
partnerships  to  deliver  certain  capabilities.  Additionally,  we  address  customers’  requirements  through  joint 
development initiatives that help us develop new capabilities that appeal to many of our customers. 

Leverage  QAD  Expertise  in  Key  Industries.  QAD  employs  staff  with  specific  knowledge  and 
experience in the industries in which our customers operate. We actively participate in several leading industry 
associations and pride ourselves on the deep expertise of our staff. Our industry knowledge continues to deepen 
through  regular  interaction  with  our  customers.  This  collective  experience  and  customer  interaction  allows 
QAD to develop solutions with specific capabilities that address our customers’ needs. 

Leverage Emerging Markets for Growth. Most QAD customers are global manufacturing companies, 
which has been a key driver in QAD’s global expansion. They rely on us to deliver products and services when 
and where they need them. These customers often seek to establish operations in emerging markets, or countries 
with  low  labor  costs.  To  support  our  customers’  strategies,  we  too  have  established  operations  or  formed 
partnerships  in  many  emerging  markets.  Our  local  market  presence  and  global  partner  network  help  us  to 
develop products that support local business practices as well as local language translation. 

Leverage  Our  Global  Partner  Network. The QAD  network  of  strategic  partnerships,  alliances  and 
consultants  extends  the  functionality  of  QAD  solutions  and  supports  our  customers’  needs  around  the  world. 
Our  network  ensures  QAD  customers  receive  a  consistent  level  of  high  quality  sales,  support,  solutions  and 
services  delivery  across  the  globe,  from  major  territories  to  remote  geographies.  The  QAD  partner  network 
allows  us  to  augment  our  direct  sales  organization  with  distributors  and  sales  agents;  and  our  services 
organization with additional consulting and implementation services. 

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Capitalize on Acquisitions. In recent years we have made several strategic acquisitions to extend our 
product  portfolio.  In  fiscal  2013,  we  acquired  DynaSys  S.A.,  a  French  company  with  a  leading  software 
solution and domain expertise in Demand and Supply Chain Planning; and CEBOS Ltd., a US-based company 
with an enterprise-class Quality Management software solution. Throughout fiscal 2013 and 2014 we have been 
focused on the integration of these two businesses and their products into the QAD portfolio. We continue to 
consider  acquisitions  as  a  strategy  to  fulfill  additional  solution  capabilities  and  may  pursue  opportunities  if 
appropriate. 

QAD SOLUTIONS 

QAD  products  and  services  support  the  common  business  processes  of  global  manufacturing 
companies in our target industries. We continually monitor emerging business requirements and practices and 
incorporate  them  into  our  product  and  solutions  strategies.  Our  ERP  suite,  QAD  Enterprise  Applications,  is 
available on-premise, in the cloud as QAD Cloud ERP or under a blended deployment model combining both of 
these deployment offerings. 

QAD  places  considerable  emphasis  on  ensuring  that  users  of  our  products,  the  employees  of  our 
customers, have the best possible experience using our solutions. This pursuit of a great user experience drives 
much of our development focus. We strive to deliver solutions that offer comprehensive capabilities while being 
easy to learn and use. Our goal is to make all capabilities that a particular user needs available within only a few 
clicks,  giving  our  end  users  significant  gains  in  efficiency  as  well  as  making  the  user  experience  more 
enjoyable. 

Smart  phones  and  tablets  continue  to  play  an  ever-increasing  role  in  our  day-to-day  life,  and  our 
customers  are  embracing  mobile  computing  to  support  more  facets  of  their  businesses.  QAD  delivers 
components of our solution for a variety of mobile platforms. Currently our mobile suite includes a requisition 
approval  solution  and  a  mobile  business  intelligence  solution.  Our  mobile  browse  capability  allows  all  data 
accessible to QAD Browses within QAD Enterprise Applications to be viewed, filtered and sorted on the Apple 
iPad. We also provide mobile application monitoring tools to support system administrators. 

In  support  of  our  focus  on  business  process  efficiency,  we  have  integrated  the  ability  to  visualize 
business  process  maps  for  common  business  processes  into  our  software  using  the  QAD  Process  Editor  tool. 
This  tool  simplifies  implementations,  maps  common  business  processes  and  facilitates  navigation  throughout 
the entire product suite. Within our suite we have an embedded business process management system (“QAD 
BPM”). QAD BPM allows customers to visualize their business processes; monitor transactional throughput by 
user, role or stage; and modify those processes to make them more efficient. We see QAD BPM as a critical 
component  in  enabling  companies  to  become  Effective  Enterprises.  Using  QAD  BPM,  companies  can  create 
business  process  models,  assign  task  responsibilities  and  automate  workflow,  all  of  which  reduce  process 
execution time, improve visibility of active processes, identify bottlenecks, and support process improvement. 

QAD  solutions  have  been  developed  to  allow  simple  integration  with  other  systems  customers  use 
within their organizations. For example, we enable seamless integration between QAD Enterprise Applications 
and  common  browser  applications  and  spreadsheets.  QAD  solutions  also  integrate  easily  with  other  Web 
applications  and  Web  services.  Using  our  QXtend  toolset,  customers  can  connect  to  different  software,  even 
when  remote,  and  use  industry-standard  middleware  products  such  as  the  IBM  MQ™  series  or  the  standard 
connectors built on the Dell BOOMI integration platform. 

QAD Enterprise Applications 

QAD Enterprise Applications is an integrated suite of software applications, which supports the core 
business  processes  of  global  manufacturing  companies,  providing  specific  functionality  for  manufacturing 
companies  in  targeted  industries.  QAD  Enterprise  Applications  allows  customers  to  monitor,  control  and 
support their operations, whether operating a single plant or multiple sites, wherever they are located around the 
world. 

5 

 
 
 
 
 
 
 
 
QAD  Enterprise  Applications  is  available  in  two  editions,  Standard  Edition  and  Enterprise  Edition. 
The Enterprise Edition provides supplementary capabilities to the Standard Edition, primarily in the advanced 
Enterprise Financials suite. These supplementary capabilities assist companies addressing global complexities 
in their business models, such as compliance with local accounting practices and legislation, as well as internal 
reporting on global performance. 

QAD Enterprise Applications is comprised of the software suites detailed below: 

QAD Financials 

QAD  Financials  provides  comprehensive  capabilities  to  manage  and  control  finance  and  accounting 
processes  at  a  local,  regional  and  global  level.  The  suite  supports  multi-company,  multi-currency,  multi-
language  and  multi-tax  jurisdictions,  as  well  as  consolidated  reporting  and  budgeting  controls.  These 
capabilities give cross-functional stakeholders instant access to financial reports, enabling faster, more informed 
decision making while providing robust control capabilities. 

QAD Customer Management 

QAD Customer Management enables global manufacturers to acquire new customers efficiently, grow 
revenue through multiple channels and retain customers through superior service and support. QAD Customer 
Management helps our customers measure the efficacy of marketing campaigns, manage the sales opportunity 
lifecycle,  and  optimize  order  and  fulfillment  processes.  Additionally,  QAD  Customer  Management  helps  our 
customers  anticipate  their  customer  demand  and  improve  retention  though  multiple  service  channels  and  the 
Customer Self Service module. 

QAD Manufacturing 

QAD Manufacturing delivers comprehensive capabilities to support manufacturing business processes, 
from planning through execution, and control of materials. The suite has capabilities in the areas of planning 
and  scheduling,  cost  management,  material  control,  shop  floor  control,  quality  management  and  reporting  in 
various  mixed-mode  manufacturing  environments.  The  manufacturing  models  supported  include  Discrete, 
Repetitive,  Kanban  (token-based  visual  control  particularly  relevant  when  embracing  lean  manufacturing 
practices),  Flow,  Batch/Formula,  Process,  Co-products/By-products,  and  Configured  Products  manufacturing 
environments. 

QAD Manufacturing enables companies to deploy business processes in line with their industry’s best 
practices.  The  integration  between  scheduling,  planning,  execution,  quality  and  materials  allows  tight  control 
and simple management of processes. 

QAD Demand and Supply Chain Planning 

QAD Demand and Supply Chain Planning is a comprehensive group of applications built on a single 
unified model that fulfills the diverse materials planning and logistics requirements of global companies. The 
Demand and Supply Chain Planning suite is supported and developed by our DynaSys operating division. This 
solution set delivers functionality and capabilities that help enterprises optimize their business efficiency thus 
enhancing customer satisfaction. Enterprises can align supply and demand to support the delivery of the right 
product, to the right place, at the right time, at the most efficient cost. The suite is built on the DynaSys Single 
Click Collaborative platform, whereby the entire planning model runs in a memory resident database supporting 
real-time  planning  across  the  enterprise  with  existing  implementations  up  to  2,000,000  stock-keeping  units 
(“SKU’s”).  The  suite  supports  planning  for  demand,  production,  procurement  and  distribution  as  well  as 
supporting global sales and operations planning. 

6 

 
 
 
 
 
 
 
 
 
 
 
 
QAD  Demand  and  Supply  Chain  Planning  addresses  simple  or  complex  networks  with  enhanced 
functionality available as the enterprise grows. Collaborative portals are available for both demand and supply 
side needs. 

QAD Supply Chain Execution 

QAD  Supply  Chain  Execution  provides  capabilities  to  manage  execution  throughout  a  company’s 
Supply  Chain.  The  suite  includes  tools  to  support  inventory  and  support  management  in  simple  or  complex 
warehousing  environments.  Additionally,  business  models  where  consignment  inventory  needs  to  be  handled 
either by consignor or consignee are addressed as well as strategic sourcing and purchasing. 

QAD Transportation Management 

QAD  markets  transportation  solutions  directly  to  our  existing  customers  as  part  of  QAD  Enterprise 
Applications,  and  to  the  general  market  through  our  Precision  division.  QAD  Transportation  Management 
addresses the following aspects of transportation: global trade management, which ensures that companies have 
the  correct  documents  and  control  for  moving  shipments  across  borders;  transportation  management,  which 
allows companies to manage and optimize outside carriers for shipments of many sizes including parcel, less 
than  truckload,  full  truckload  and  container  which  may  be  transported  by  land,  sea  or  air  carriers;  and 
compliance and risk management, which ensures companies comply with regulations concerning denied parties 
and controls of dangerous substances. 

QAD Service and Support 

QAD  Service  and  Support  enables  exceptional  customer  service  and  support  after  an  initial  sale  for 
companies  that  commission  and  support  complex  systems.  This  integration  from  customer  demand  through 
manufacturing and out to installation and support affords companies great efficiency in managing their business 
processes. QAD Service and Support handles service calls, manages service queues and organizes mobile field 
resources  to  promote  customer  satisfaction.  It  also  provides  extensive  project  management  support,  helping 
organizations track materials and labor against warranty and service work, compare actual costs to budget, and 
generate appropriate invoicing. 

QAD Enterprise Asset Management 

QAD Enterprise Asset Management (“EAM”) helps companies  manage maintenance and installation 
of  capital  equipment.  The  solution  supports  both  planned  and  unplanned  equipment  maintenance,  including 
calibrations and tracking of labor and required parts. In addition, it has project accounting capabilities to plan, 
track  and  control  detailed  project  budget  and  spending  data  for  capital  expense  projects  such  as  refits  or 
building  and  commissioning  of  new  plants.  EAM’s  functionality  helps  manufacturers  achieve  a  balance 
between  having  the  right  equipment  on  hand  and  minimizing  equipment  investment.  It  ensures  critical  spare 
parts  are  on  hand  as  needed  and  monitors  company  spending  policies  with  regard  to  capital  plant  and 
equipment. 

QAD Analytics 

QAD  Enterprise  Applications  provides  decision  makers  and  company  stakeholders  with  key  data. 
QAD  Analytics  helps  customers  perform  complex  analyses,  make  informed  decisions,  and  improve 
performance  management  overall.  The  QAD  Analytics  suite  consists  of  multiple  analysis  and  data  extraction 
tools  all  working  in harmony  to  provide  user-defined variations  of  analysis  such  as  consolidated  reporting  or 
reporting by geography, product line or cost center. 

The suite consists of QAD Reporting Framework, which provides powerful yet simple reporting and 
real-time visibility with ad hoc inquiries; Operational Metrics, which enables key performance indicators to be 
defined and monitored across data tracked within the system; and QAD Business Intelligence, which allows for 

7 

 
 
 
 
 
 
 
 
 
 
 
more  sophisticated  dynamic  analysis  and  reporting  of  trends  across  multiple  data  sources.  With  Mobile 
Framework, customers can also access QAD Business Intelligence using the Apple iPad. Additionally, we offer 
a  mobile  browse  function  which  allows  all  data  accessible  to  QAD  Browses  within  QAD  Enterprise 
Applications to be viewed, filtered and sorted on the Apple iPad. 

QAD Enterprise Quality Management 

QAD  provides  enterprise-class  quality  management  and  regulatory  compliance  solutions  to  global 
companies  in  many  market  segments  including  QAD’s  target  markets.  The suite  supports  customers’ 
compliance  with  industry  specific  quality  standards.  In  the  automotive  vertical,  QAD’s  solution  delivers 
automation of Advanced Product Quality Planning (APQP) methodologies, including Production Part Approval 
Process  (PPAP),  process  flow  and  approvals.  In  the  life  sciences  vertical,  customers  benefit  from  critical 
functionality  supporting  Corrective  and  Preventative  Action  and  Non  Conformance  Reporting.  The suite  also 
features  manufacturing  quality  solutions  for  Audit,  Document  Control,  Gage  Calibration,  Inspection  and 
Statistical  Process  Control.  QAD’s  Enterprise  Quality  Management suite  is  supported  and  developed  by  our 
CEBOS division. 

QAD Interoperability 

QAD  Enterprise  Applications  is  built  on  a  services-oriented  architecture.  This  allows  customers  to 
integrate QAD Enterprise Applications with other non-QAD core business applications. Through our QAD Q-
Xtend  toolset,  we  promote  open  interoperability  and  offer  QAD  customers  a  choice  of  technologies  in  their 
software  environments.  This  ease  of  integration  lowers  the  total  cost  of  ownership  for  our  customers.  In 
addition, we support the Dell BOOMI integration platform. 

QAD Process and Performance 

QAD Performance Monitoring Framework enables companies to  monitor performance of their QAD 
ERP applications as well as diagnose any performance problems they may encounter. QAD offers performance 
monitoring and diagnostic tools to all customers as part of their Maintenance Support. 

QAD Internationalization 

QAD  supports  companies  that  manufacture  and  distribute  their  products  around  the  world.  When  a 
global  company  expands  its  operations,  it  often  needs  to  accommodate  local  languages,  local  accounting 
standards  and  local  business  practices.  Operating  in  different  countries  also  requires  access  to  specific  local 
software, such as that used to interface to banks in their country of operation. QAD supports the requirements of 
46 different countries with its internationalization capabilities. 

The QAD Enterprise Cloud 

QAD  delivers  a  variety  of  solutions  in  the  QAD  Enterprise  Cloud  (QAD’s  portfolio  of  cloud 

offerings). Within QAD Enterprise Cloud we categorize elements into three categories: 

QAD Cloud Apps 
We have a growing number of applications in the cloud, the most significant of which is QAD Cloud 

ERP (QAD Enterprise Applications in the Cloud – formerly known as QAD On Demand). 

QAD Cloud Services 
We  deliver  composite  services  offerings  on  a  subscription  basis  like  QAD  Cloud  EDI  (QAD’s 

managed EDI service). 

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QAD Cloud Portal 
Customers can access all of our web accessible portals like QAD Supplier Portal (formerly known as 

Supply Chain Portal). 

Our subscription offerings in the QAD Enterprise Cloud increase our customers flexibility in how they 
manage  their  IT  environments.  These  products  provide  many  benefits,  including  low  initial  costs,  predictable 
ongoing costs, high reliability, and reduced IT complexity. Subscription revenues represented 7%, 6% and 4% 
of our total revenues in fiscal 2014, 2013 and 2012, respectively. 

QAD Customer Support and License Updates 

We  offer  customer  support  services,  including  product  enhancements  and  license  updates  via  our 
maintenance offering for on-premise customers. Support services are also provided to our cloud customers and 
are  included  in  the  monthly  subscription  fee. Support  services  includes  Internet  and  telephone  access  to 
technical support personnel located in our global support centers. Through our support service, QAD provides 
the resources, tools and expertise needed to maximize the use of QAD Enterprise Applications. 

In addition, QAD’s Cloud Operations group is dedicated to support the QAD Enterprise Cloud. They 
manage the day-to-day operations of our cloud solutions as well as act as the control point for activities related 
to elements of the QAD Enterprise Cloud. 

For  all  customers,  whether  in  the  QAD  Enterprise  Cloud  or  on–premise,  we  offer  access  to  an 
extensive knowledge database, online training materials, a virtual training environment, remote diagnostics and 
our  software  download  center  via  our  online  support  site.  Our  global  support  professionals  in  our  support 
centers around the world focus on quickly resolving customers’ issues, maintaining optimal system performance 
and providing uninterrupted service for complete customer satisfaction. 

In addition, we provide other products to our cloud customers and on-premise customers who purchase 
maintenance, including operational metrics, workbenches and monitoring tools. Customers have access to these 
products at no additional fee, provided they have a current maintenance agreement in place with QAD. 

License  updates  provide  customers  with  rights  to  unspecified  software  product  upgrades  during  the 
term  of  the  support  period.  Customer  support  services  and  license  updates  are  provided  as  part  of  our 
maintenance  contracts.  Generally,  our  customers  purchase  maintenance  when  they  acquire  new  licenses  and 
more  than  90%  of  our  customers  renew  their  maintenance  contracts  annually.  Our  maintenance  and  other 
revenue represented 52%, 55% and 56% of our total revenues in fiscal 2014, 2013 and 2012, respectively. 

QAD Global Services 

QAD’s  Global  Services  group  supports  customers  in  the  deployment  and  ongoing  use  of  QAD 
products. Their overarching goal is to assist customers in their pursuit of becoming Effective Enterprises. QAD 
Global Services ensures that all customers, whether in the QAD Enterprise Cloud or deploying our solutions on-
premise, derive value from their QAD solutions. 

QAD Global Services engages with our customers in the planning and implementing of our on-premise 
and  cloud  solutions.  Our  Global  Services  group  assists  our  customers  with  the  initial  deployment  of  our 
solutions, the upgrade of their existing implementations to more current versions, the migration of on-premise 
deployments  to  the  cloud,  the  conversion  and  transfer  of  historical  data,  ongoing  system  and  process 
optimization, as well as user training and education. 

QAD’s Global Services group includes 400 consultants located throughout the world, augmented by a 
global  ecosystem  of  certified  partners.  QAD  consultants  and  partners  are  trained  on  our  standard 
implementation methodologies and carry certifications of expertise in multiple areas. We aim to be able to offer 

9 

 
 
 
 
 
 
 
 
 
 
 
consistent  services  across  the  globe  by  operating  in  coordination  with  our  partners  to  support  global  projects 
required by QAD customers. 

In  support  of  QAD’s  vision  of  all  customers  becoming  Effective  Enterprises,  QAD  has  developed  a 
framework of Key Performance Indicators (“KPIs”) used by QAD Global Services to measure pre- and post- 
implementation  performance  of  business  processes  to  aid  in  the  diagnosis  of  opportunities  for  improvement. 
QAD KPI framework is made available to all customers and can be monitored using the QAD analytics suite. 

QAD Global Services focuses on assisting customers in the following activities: 

Implementation  of  QAD  Solutions  –  Supporting  customers  in  the  initial  implementation  of  our 
complete  ERP  suite  or  other  QAD  point  solutions  streamlines  the  implementation  process.  QAD  Global 
Services  has  particular  expertise  in  global  implementations  harnessing  the  entire  QAD  Global  Services 
ecosystem to provide ‘on the ground’ support wherever customers need, or by leveraging QAD’s global shared 
resource centers. QAD Global Services deploys our applications both on-premise and in the cloud. 

Migrations  –  QAD  Global  Services  has  the  experience  to  assist  new  customers  in  migration  from 

other ERP systems. This service includes data conversions as well as process design change management. 

Upgrades – Assisting customers in the process of upgrading their QAD Enterprise Applications to the 

latest version decreases time to benefit, increases new functionality and applies usability best practices. 

Conversions – The process of converting from on-premise solutions to the cloud is streamlined with 

QAD Global Services. 

Integration  –  QAD  Global  Services  has  the  expertise  and  experience  to  quickly  integrate  QAD 

Solutions with other systems. 

Systems  Management  –QAD  Global  Services  delivers  a  range  of  services  to  support  technical 

management of systems and performance monitoring for those customers who choose on-premise deployment. 

Training  and  Education  –  QAD  Global  Services  offers  a  full  range  of  services  leveraging  QAD’s 
Learning  Management  System.  Users  can  access  multimedia  training  on  all  QAD  offerings  and  execute 
predefined Learning Plans. 

Application Management – QAD is available to manage customer systems and provide Application 

Management Services. 

Business  Process  Improvement  –  QAD  has  developed  a  range  of  predefined  diagnostic  offerings, 
called  Q-Scans.  Q-Scans  enable  QAD  to  engage  in  highly  efficient  diagnosis  of  key  business  processes  and 
functional areas and provide recommendations to customers. 

Pre-Defined  Consulting  Engagements  –  Diagnostic  and  prescriptive  consultations  that  cover  many 
areas  including  upgrading,  customization,  analytics,  incorporation  of  new  capabilities  and  various  areas  of 
compliance such as FDA, MMOG/LE and SOX. 

No  one  knows  QAD  software  better  than  QAD’s  ecosystem  of  employees, partners  and  consultants. 
QAD’s experts diagnose issues preventing businesses from running efficiently and prescribe what steps to take 
to get the most out of QAD Enterprise Applications. These QAD experts offer what outside consultants cannot - 
a deep understanding of functionality and the proven experience of helping customers leverage our software to 
become  more  Effective  Enterprises.  We  offer  a  full  range  of  Program  Management,  Project  Management, 
Industry Consulting and Technical Services certified in our products and QAD Global Services methodologies. 

QAD’s principal methodology for deployment of solutions is called QAD Easy On Boarding (“EOB”). 
EOB has been designed to make deployment of QAD solutions on-premise or in the cloud simple and efficient. 
EOB  features  predefined  workflows  built  into  the  products  themselves  as  well  as  implementation  guides  and 
scripts. With EOB, ERP implementation can be faster than more traditional approaches. 

QAD Education 

QAD  Education  delivers  an  extensive  course  curriculum  in  a  variety  of  convenient  formats.  All  of 
QAD’s  course  material  is  available  online  through  the  QAD  Learning  Center  and  includes  online  learning 

10 

 
 
 
 
 
 
 
modules,  self-study  training  guides  and  direct  access  to  a  training  environment  for  hands-on  practice.  QAD 
Education also provides customized courses taught on-site to meet specific customer needs. 

QAD Enterprise Applications course offerings are available to end users, IT professionals, department 

managers, partners and consultants. 

QAD GLOBAL PARTNER NETWORK 

The QAD Global Partner Network is an ecosystem of strategic partnerships and alliances with solution 
providers, consultants, software and database developers, technology providers, independent software vendors, 
system integrators and service organizations worldwide. QAD has approximately 150 partners of varying size 
and complexity, delivering sales support, solutions and services. From major territories to remote geographies, 
QAD cultivates long-term relationships with partners that deliver value to our customers through their industry 
knowledge and expertise. 

COMPETITION 

We  face  competition  from  companies  with  broader  product  suites  and  some  with  greater  brand 
recognition and resources than we have, as well as from smaller companies focused on specialized solutions or 
niche offerings related to a specific functionality or product area. Our markets are constantly evolving as new 
companies emerge, expand or are acquired; and as technology evolves and customer demands change. 

Larger  ERP  competitors,  such  as  SAP,  Oracle  and  Infor  hold  significant  market  share  of  the  ERP 
marketplace.  These  companies  have  broad  market  footprints  developing  applications  targeted  at  many 
industries, not just manufacturing, and very often focus heavily on positioning their size as an advantage. We 
typically differentiate against these companies based on the specific industry focus of our solutions as well as 
our  customer  focus.  Internationally,  we  face  competition  from  local  companies  as  well  as  the  large  ERP 
competitors, many of which have products tailored for those local markets. 

Most ERP competitors today have some focus on cloud solutions, as well as on-premise sales. With the 
QAD Enterprise Cloud we compete with companies of many sizes with various offerings. We believe that the 
QAD Enterprise Cloud is currently the only full-strength solution delivered to support global manufacturers. 

We  believe  the  key  competitive  factors  in  our  markets  are  customer  focus,  total  cost  of  ownership; 
performance  and  reliability;  security;  solution  breadth  and  functionality;  technological  innovation;  usability; 
ability  to  tailor  and  customize  services  for  a  specific  company;  vertical  or  industry;  speed  and  ease  of 
deployment; sales and marketing approach; and financial resources and reputation of the vendor. 

We believe that we compete effectively with our competitors on the basis of each of the factors listed 
above  except  that  certain  of  our  competitors  have  greater  sales,  marketing  and  financial  resources,  more 
extensive geographic presence and greater name recognition than we do. We may face further competition in 
our own markets from other larger, established companies as well as from emerging companies. 

TECHNOLOGY 

QAD  Enterprise  Applications  was  designed  to  accommodate  customer  requirements  and  integrate 
simply  with  other  systems.  We  embrace  ‘openness’  as  a  core  principle  of  our  designs,  aiming  to  allow 
customers  freedom  of  choice  with  regard  to  operating  systems,  hardware  platforms  and  underlying  databases 
when  deploying  their  software  applications.  The  core  of  QAD  Enterprise  Applications  is  built  on  a  services-
oriented architecture which allows QAD Enterprise Applications’ components to communicate with one another 
through industry-standard messaging techniques. We also allow our customers the flexibility to use other Web 
services to deliver the full benefit of QAD’s open architecture to their businesses. 

11 

 
 
 
 
 
 
 
 
 
 
 
 
QAD Enterprise Applications core business logic has been developed in the OpenEdge programming 
environment  and  relational  database  provided  by  Progress  Software  Corporation.  Our  solutions  also  include 
components of Oracle’s Java environment and can be deployed on the Oracle relational database provided by 
Oracle  Corporation.  We  use  the  .NET  framework  provided  by  Microsoft.  QAD  Enterprise  Applications 
supports  most  commercial  operating  systems,  including  most  common  LINUX-derived  operating  systems, 
Windows  Server  System  and  most  proprietary  versions  of  UNIX  including  Hewlett  Packard’s  HP/UX  and 
IBM’s AIX. Where practical, QAD uses open industry standards to collaborate and integrate QAD Enterprise 
Applications with other systems. 

QAD’s enterprise architecture provides significant flexibility for global companies in deploying QAD 
Enterprise  Applications.  Our  enterprise  architecture  allows  companies  to  separate  the  legal  structure  of  their 
business  from  physical  operating  locations  or  to  separate  both  of  these  from  the  software  instances  and 
computer hardware that support them. With QAD enterprise architecture, customers can choose which sites are 
a part of which companies, which sites are supported on any instance of the application, or which sites operate 
as  one  instance.  Customers  can  also choose  centralized, decentralized or  hybrid  computing  architectures with 
parts of their enterprise running from both central resources and local resources. 

RESEARCH AND DEVELOPMENT 

QAD develops and enhances its products primarily through its own internal group of R&D personnel. 
This autonomy enables QAD to maintain design and technical control of its software and technology to meet 
the distinct and evolving needs of our customers. Our goal is to bring the right products to market at the right 
time to meet our customers’ needs. QAD makes new product releases generally available each year in March 
and September. 

QAD’s R&D organization develops new products and enhances existing products that are focused on 
the  underlying  functional  areas  of  our  application  suite  including  financials,  customer  management, 
manufacturing, demand and supply chain planning, supply chain execution, transportation management, service 
and  support,  enterprise  asset  management,  analytics,  enterprise  quality  management,  interoperability,  process 
and performance, and internationalization. We also focus on the foundation and technology of our applications, 
such as user interface and usability. 

QAD develops new and enhanced product features based on extensive customer feedback as well as 
general  industry  requirements,  evolving  standards  and  new  regulations.  Periodically,  QAD  R&D  teams  will 
work  jointly  with  customers  to  develop  functionality  that  meets  precise  industry  needs  and  introduces 
innovative  capabilities  to  our  product  suite.  This  customer-driven  development  validates  market  requirements 
and accelerates product development. 

Additionally,  QAD  supplements  its  R&D  organization  with  a  number  of  technology  partners  that 
support our underlying architecture or embedded technologies. We may purchase or license intellectual property 
as  necessary.  These  agreements  extend  QAD  R&D  capabilities  to  deliver  rich,  broad  functionality  and  allow 
QAD and its partners to focus on their respective core competencies. 

QAD  operates  as  a  global  R&D  organization,  comprised  of  370  R&D  employees  located  in  QAD 
offices in the United States, India, China, Ireland, Australia, France and Belgium. Our R&D expenses totaled 
$41.2 million, $38.3 million and $35.7 million in fiscal years 2014, 2013 and 2012, respectively. 

SALES AND MARKETING 

QAD sells its products and services through direct and indirect sales channels located throughout the 
regions of North America; Latin America; Europe, Middle East and Africa (“EMEA”); and Asia Pacific. Each 
region leverages global standards and systems to enhance consistency when interacting with global customers. 
Additionally, we have a global strategic accounts team, which is responsible for managing QAD’s largest global 
customers. 

12 

 
 
 
 
 
 
 
 
 
Our  direct  sales  organization  includes  approximately  70  commissioned  sales  people.  We  continually 
align  our  sales  organization  and  business  strategies  with  market  conditions  to  maintain  an  effective  sales 
process.  We  cultivate  the  industries  we  serve  within  each  territory  through  marketing,  local  product 
development and sales training. 

Our indirect sales channel consists of approximately 40 distributors and sales agents worldwide. We do 
not grant exclusive rights to any of our distributors or sales agents. Our distributors and sales agents primarily 
sell independently to companies within their geographic territory, but may also work in conjunction with our 
direct  sales  organization.  We  also  identify  global  sales  opportunities  through  our  relationships  with 
implementation service providers, hardware vendors and other third parties. 

Our marketing strategy is to build the QAD brand and further develop demand for our products. Our 
main  objectives  are  to  shape  and  strengthen  our  valuable  business  relationships  and  increase  awareness  and 
revenue-driving leads. We do this by openly and consistently communicating with QAD customers, prospects, 
partners,  investors  and  other  key  audiences.  We  reach  these  audiences  through  many  channels,  including 
globally integrated marketing campaigns, which are frequently executed at the regional and local levels; media 
and analyst relations; customer events; web-based communications; social  media; sales tool development and 
field support. 

EMPLOYEES 

As of January 31, 2014, we had 1,570 full-time employees, including 680 in support, subscription and 
professional services, 370 in research and development, 280 in sales and marketing and 240 in administration. 
Generally, our employees are not represented by collective bargaining agreements. However, certain employees 
of our Netherlands and French subsidiaries are represented by statutory works councils as required under local 
law. Employees of our Brazilian subsidiary are represented by a collective bargaining agreement with the Data 
Processing Union. 

SEGMENT REPORTING 

We  operate  in  a  single  reporting  segment.  Geographical  financial  information  for  fiscal  years  2014, 
2013 and 2012 is presented in Note 16 within the Notes to Consolidated Financial Statements included in Item 
15 of this Annual Report on Form 10-K. 

AVAILABLE INFORMATION 

Our  Annual  Report  on  Form  10-K,  Quarterly  Reports  on  Form  10-Q,  Current  Reports  on  Form  8-K 
and amendments filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, 
as  amended,  are  available  free  of  charge  on  our  website  at  www.qad.com,  as  soon  as  reasonably  practicable 
after  such  reports  have  been  electronically  filed  or  otherwise  furnished  to  the  Securities  and  Exchange 
Commission. We are not including the information contained on our website as part of, or incorporating it by 
reference into, this annual report on Form 10-K. 

ITEM 1A.  RISK FACTORS 

Our  operations  and  financial  results  are  subject  to  various  risks  and  uncertainties,  including  those 
described  below,  which  could  adversely  affect  our  business,  financial  condition,  results  of  operations,  cash 
flows, and the trading price of our Class A or Class B common stock. 

13 

 
 
 
 
 
 
 
 
 
 
 
UNFAVORABLE  ECONOMIC  CONDITIONS  MAY  IMPACT  OUR BUSINESS,  OPERATING 
RESULTS AND FINANCIAL CONDITION 

The Company’s operations and performance are subject to the risks arising from worldwide economic 
conditions,  which  are  themselves  impacted  by  other  events,  such  as  financial  crises,  natural  disasters  and 
political turmoil. In particular, the negative impact of economic conditions on manufacturing companies could 
have a substantial adverse effect on our sales, because our products are focused on supporting manufacturing 
companies. Ongoing uncertainty about current global economic conditions may result in reductions in sales of 
our  products,  longer  sales  cycles,  slower  adoption  of  new  technologies  and  increased  price  competition  as 
manufacturing  companies  may  delay,  reduce  or  forego  spending  in  response  to  declining  asset  values,  tight 
credit,  high  unemployment,  natural  disasters,  political  unrest  and  negative  financial  news.  Such  economic 
conditions may also result in our customers extending their payment periods or experiencing reduced ability to 
pay amounts owed to us. Uncertainty about current global economic conditions could also increase the volatility 
of the Company’s stock price. 

RISK OF FLUCTUATIONS IN REVENUE AND EXPENSE 

Because of significant fluctuations in our revenue, period-to-period comparisons of our revenue or 
profit may not be meaningful. Our quarterly and annual operating results have fluctuated in the past and may 
do  so  in  the  future.  Such  fluctuations  have  resulted  from  the  seasonality  of  our  customers’  manufacturing 
businesses and budget cycles and other factors. Moreover, there can be no assurance that our revenue will grow 
in future periods or that we will be profitable on a quarterly or annual basis. 

A significant portion of our revenue in any quarter may be derived from a limited number of large, 
non-recurring  license  sales.  We  may  experience  large  individual  license  sales,  which  may  cause  significant 
variations in license fees being reported on a quarterly basis. We also believe that the purchase of our products 
is  discretionary  and  may  involve  a  significant  commitment  of  a  customer’s  capital  resources.  Therefore,  a 
downturn  in  any  significant  customer’s  business  could  have  a  significant  adverse  impact  on  our  revenue  and 
profit. Further, we have historically recognized a substantial portion of our license revenue from sales booked 
and shipped in the last month of a quarter and, as a result, the magnitude of quarterly fluctuations in license fees 
may not become evident until the end of a particular quarter. Our revenue from license fees in any quarter is 
substantially  dependent  on  orders  booked  and  shipped  in that  quarter. We  are  unlikely  to  be  able  to  generate 
revenue from alternative sources if we discover a shortfall near the end of a quarter. 

Our  financial  forecasts  are  subject  to  uncertainty  due  to  inaccurate  sales  forecasts.  Our  revenues, 
and particularly our new software license, are difficult to forecast, and, as a result, our financial forecasts are 
subject  to  uncertainty.  Specifically,  our  sales  forecasts  are  based  on  estimates  that  our  sales  personnel  make 
regarding  the  likelihood  of  potential  sales,  including  their  expected  closing  date  and  fee  amounts.  If  these 
estimates are inaccurate then our financial forecasts may also be inaccurate. 

The margins in our services business may fluctuate. Services revenue is dependent upon the timing 
and size of customer orders to provide the services, as well as upon our related license and subscription sales. In 
addition, certain engagements may involve fixed price arrangements and significant staffing which require us to 
make estimates and assumptions at the time we enter into these contracts. Variances between these estimates 
and assumptions and actual results could have an adverse effect on our profit margin and generate negative cash 
flow. To the extent that we are not successful in securing orders from customers to provide services, or to the 
extent we are not successful in achieving the expected margin on such services, our results may be negatively 
affected. 

The margins in our QAD Cloud ERP offerings may fluctuate. Our QAD Cloud ERP offerings may 
involve  fixed  price  arrangements,  fixed  and  up-front  costs  and  significant  staffing  which  require  us  to  make 
estimates  and  assumptions  at  the  time  we  enter  into  these  contracts.  Variances  between  these  estimates  and 
assumptions and actual results could have an adverse effect on our profit margin and/or generate negative cash 
flow. To the extent that we are not successful in securing orders from customers to provide QAD Cloud ERP 

14 

 
 
 
 
 
 
 
solutions, or to the extent we are not successful in achieving the expected margin on such solutions, our results 
may be negatively affected. 

A  significant  portion  of  our  revenue 

is  derived  from  maintenance  renewals  with  our 
existing installed base of customers. Significant portions of our maintenance revenues are generated from the 
Company’s  installed  base  of  customers.  Maintenance  and  support  agreements  with  these  customers  are 
traditionally renewed on an annual basis at the customer’s discretion, and there is normally no requirement that 
a customer renew or that a customer pay new license or service fees to QAD following the initial purchase. If 
our  existing  customers  do  not  renew  their  maintenance  agreements  or  fail  to  purchase  new  user  licenses  or 
product enhancements or additional services at historical levels, our revenues and results of operations could be 
adversely affected. 

Our maintenance renewal rate is dependent upon a number of factors such as our ability to continue to 
develop and maintain our products, our ability to continue to recruit and retain qualified personnel to assist our 
customers, and our ability to promote the value of maintenance for our products to our customers. Maintenance 
renewals are also dependent upon factors beyond our control such as technology changes and their adoption by 
our  customers,  budgeting  decisions  by  our  customers,  changes  in  our  customers’  strategy  or  ownership  and 
plans by our customers to replace our products with competing products. If our maintenance renewal rate were 
to decrease, our revenue would be adversely affected. 

We encounter pressure to make concessions on our pricing and pricing models. We are occasionally 
obliged to offer deep discounts and other favorable terms in order to match or exceed the product and service 
offerings of our competitors. If we do not adapt our pricing models to reflect changes in customer demand, or if 
customer  demand  is  adversely  impacted,  our  revenues  could  decrease.  Further,  broad-based  changes  to  our 
pricing models could adversely affect our revenues and operating results as our sales force implements, and our 
customers and accounting practices adjust to, the new pricing models. 

We may have exposure to additional tax liabilities. As a multinational organization, we are subject to 
income taxes as well as non-income taxes in the United States and in various foreign jurisdictions. Significant 
judgment is required in determining our worldwide income tax provision and other tax liabilities. Although we 
believe  that  our  tax  estimates  are  reasonable,  the  final  determination  of  tax  audits  or  tax  disputes  may  differ 
from what is reflected in our historical income tax provisions and accruals. 

Our tax rate could be adversely affected by several factors, many of which are outside of our control, 

including: 

●  Changes in jurisdictional revenue mix; 

●  Changing tax laws, regulations and interpretations thereof; 

●  Changes in tax rates; 

●  Changes to the valuation allowance on deferred tax assets; and 

●  Assessments and any related tax interest or penalties. 

We report our results based on the amount of taxes owed in the various tax jurisdictions in which we 
operate.  Periodically,  we  may  receive  notices  that  a  tax authority  in  a  particular  jurisdiction  believes  that  we 
owe a greater amount of tax than we have reported, in which case, we may engage in discussions or possible 
dispute  resolutions  with  these  tax  authorities.  If  the ultimate  determination  of our  taxes  owed  in  any  of  these 
jurisdictions  is  for  an  amount  in  excess  of  the  tax  provision  we  have  recorded  or  reserved  for,  our  operating 
results,  cash  flows,  and  financial  condition  could  be  adversely  affected.  We  are  also  subject  to  non-income 
taxes, such as payroll, sales, use, value-added, net worth, property and goods and services taxes, in the United 

15 

 
 
 
 
 
 
 
 
 
 
 
States  and  in  various  foreign  jurisdictions.  Audits  or  disputes  relating  to  non-income  taxes  may  result  in 
additional liabilities that could negatively affect our operating results, cash flows and financial condition. 

Our personnel restructurings may incur significant expense and be disruptive. We have in the past 
restructured  our  workforce  on  a  company-wide,  business  function  or  geographic  basis  in  connection  with 
strategic changes, cost containment and other purposes. Such restructurings, and in particular reductions in the 
workforce, may result in significant severance and other expenses and may also reduce productivity. 

Initiatives to upgrade our internal information technology systems involve risks which could disrupt 
our  operations,  increase  our  costs  or  harm  our  business.  We  rely  on  our  internal  information  technology 
systems  for  development,  marketing,  support,  sales,  accounting  and  financial  reporting  and  other  operations. 
We  regularly  implement  business  process  improvements  to  optimize  the  performance  of  these  systems.  Such 
improvements  require  significant  capital  investments  and  personnel  resources.  Difficulties  in  implementation 
could disrupt our operations, increase our costs or otherwise harm our business. 

In particular, we are in the process of implementing upgrades to our internal information technology 
systems  supporting  financial  operations,  which  we  expect  will  have  a  pervasive  impact  on  our  business 
processes  and  information  systems  across  a  significant  portion  of  our  operations.  As  a  result,  we  may 
experience  significant  changes  in  our  operational  processes  and  internal  controls  as  our  implementation 
progresses.  If  we  are  unable  to  successfully  implement  these  upgrades,  including  harmonizing  our  systems, 
processes  and  data,  our  ability  to  conduct  routine  business  functions  could  be  negatively  impacted  and 
significant disruptions to our business could occur. In addition, such difficulties could cause us to incur material 
unanticipated expenses, including additional costs of implementation or costs of conducting business, or result 
in errors and delays in invoicing customers, collecting cash, paying vendors and financial reporting. 

The application, or changes in interpretations, of accounting principles could significantly impact 
our  financial  position  and  results  of  operations.  All  categories  of  our  revenue  may  be  impacted  by  the 
application, or  changes  in  the  interpretation, of United  States  generally  accepted  accounting principles  (“U.S. 
GAAP”), which may cause our revenue to fluctuate. Under U.S. GAAP, we may be required to defer revenue 
recognition for license fees in certain situations. For example, a license sale that is unable to satisfy the VSOE 
requirements  under  U.S.  GAAP,  may  result  in  deferring  revenue  into  future  periods.  As  a  result,  period-to-
period comparisons should not be relied upon as indications of future performance. In addition, the U.S.-based 
Financial Accounting Standards Board (“FASB”) is working with the International Accounting Standards Board 
(“IASB”) to align accounting principles and make financial reporting comparable between companies required 
to follow U.S. GAAP and those required to follow IASB principles outside the U.S. Such efforts may result in 
revised U.S. GAAP accounting principles that may cause us to report materially different financial results than 
under current U.S. GAAP principles. 

RISKS ASSOCIATED WITH SALES CYCLE 

Our  products  involve  a  long  sales  cycle  and  the  timing  of  sales  is difficult  to  predict.  Because  the 
licensing  of  our  primary  products  generally  involves  a  significant  commitment  of  capital  or  a  long-term 
commitment  by  our  customers,  the  sales  cycle  associated  with  a  customer’s  purchase  of  our  products  is 
generally lengthy. This cycle varies from customer to customer and is subject to a number of significant risks 
over which  we  have  little  or no  control.  The  evaluation process  that our  customers  follow generally  involves 
many  of  their  personnel  and  requires  complex  demonstrations  and  presentations  to  satisfy  their  needs. 
Significant effort is required from QAD to support this approach, whether we are ultimately successful or not. If 
sales  forecasted  for  a  particular  quarter  are  not  realized  in  that  quarter,  then  we  are  unlikely  to  be  able  to 
generate revenue from alternative sources in time to compensate for the shortfall. As a result, a lost or delayed 
sale could have an adverse effect on our quarterly and annual operating results. 

16 

 
 
 
 
 
 
SOLUTIONS 

We  may  experience  defects  in  our  software  products  and  services.  Software  products  frequently 
contain defects, including security flaws, especially when first introduced or when new versions are released. 
The  detection  and  correction  of  errors  and  security  flaws  can  be  time  consuming  and  costly.  Defects  in  our 
software products, or in the software of third parties, could affect the ability of our products to work with other 
hardware  or  software  products.  Our  software  product  errors  could  delay  the  development  or  release  of  new 
products or new versions of products and could adversely affect market acceptance of our products. Errors and 
security flaws may also adversely affect our ability to conduct our cloud operations. Such defects, together with 
third-party products, software customizations and other factors outside our control, may also impair our ability 
to complete services implementations on time and within budget. Customers who rely on our software products 
and services for applications that are critical to their businesses may have a greater sensitivity to product errors 
and security vulnerabilities than customers for software products generally. Software product errors and security 
flaws in our products or services could expose us to product liability, performance and warranty claims as well 
as harm our reputation, which could impact our future sales of products and services. 

DEPENDENCE ON THIRD-PARTY SUPPLIERS 

We are dependent on Progress Software Corporation. The majority of QAD Enterprise Applications 
are written in a programming language that is proprietary to Progress Software Corporation (“Progress”). These 
QAD Enterprise Applications do not run within programming environments other than Progress and therefore 
our customers must acquire rights to Progress software in order to use these QAD Enterprise Applications. We 
have  an  agreement  with  Progress  under  which  Progress  licenses  us  to  distribute  and  use  Progress  software 
related  to  our  products.  This  agreement  remains  in  effect  unless  terminated  either  by  a  written  three-year 
advance notice or due to a material breach that is not remedied. 

Our  success  is  dependent  upon  our  continuing  relationship  with  Progress.  It  is  also  dependent  upon 
Progress continuing to develop, support and enhance its programming language, its toolset and its database, as 
well as the continued market acceptance of Progress products. A change in Progress’ control, management or 
direction may  adversely impact our relationship with Progress and our ability to rely on Progress products in 
our business. We have in the past, and may in the future, experience product release delays because of delays in 
the release of Progress products or product enhancements. Any of these delays could have an adverse effect on 
our business. 

We are dependent on other third-party suppliers. We resell certain software which we license from 
third parties  other  than  Progress.  There  can  be  no  assurance  that  these  third-party  software  arrangements  and 
licenses will continue to be available to us on terms that provide us with the third-party software we require, 
provide  adequate  functionality  in  our  products  on  terms  that  adequately  protect  our  proprietary  rights  or  are 
commercially favorable to us. 

Certain  QAD  Enterprise  Applications  are  developed  using  embedded  programming  tools  from 
Microsoft  and  Sun  Microsystems  (owned  by  our  competitor  Oracle)  for  the  Microsoft  .NET  framework  and 
Java  Programming  environments,  respectively.  We  rely  on  these  environments’  continued  compatibility  with 
customers’  desktop  and  server  operating  systems.  In  the  event  that  this  compatibility  is  limited,  some  of  our 
customers may not be able to easily upgrade their QAD software. If the present method of licensing the .NET 
framework as part of Microsoft’s Desktop Operating systems is changed and a separate price were applied to 
the .NET framework, our expenses could increase substantially. Similarly, if Oracle decided to charge fees or 
otherwise change the historical licensing terms for Java technology, our expenses could increase substantially. 
For both of the .Net and Java elements, we rely on market acceptance and maintenance of these environments 
and we may be adversely affected if these were withdrawn or superseded in the market. 

Our partner agreements, including development, product acquisition and reseller agreements, contain 
appropriate confidentiality, indemnity and non-disclosure provisions for the third-party and end-user. Failure to 
establish or maintain successful relationships with these third parties or failure of these parties to develop and 

17 

 
 
 
 
 
 
 
support  their  software,  provide  appropriate  services  and  fulfill  confidentiality,  indemnity  and  non-disclosure 
obligations could have an adverse effect on us. We have been in the past, and expect to be in the future, party to 
disputes about ownership, license scope and royalty or fee terms with respect to intellectual property. 

RAPID TECHNOLOGICAL CHANGE 

The  market  for  QAD  Enterprise  Applications  is  characterized  by  rapid technological  change. 
Customer requirements for products can change rapidly as a result of innovation or change within the computer 
hardware  and  software  industries,  the  introduction  of  new  products  and  technologies  and  the  emergence  of, 
adoption of, or changes to, industry standards. Our future success will depend upon our ability to continue to 
enhance our current product line and to develop and introduce new products that keep pace with technological 
developments,  satisfy  increasingly  sophisticated  customer  requirements,  keep  pace  with  industry  and 
compliance standards and achieve market acceptance. Our failure to successfully develop or acquire and market 
product enhancements or new products could have an adverse effect on us. 

New  software  releases  and  enhancements  may  adversely  affect  our  software sales.  The  actual  or 
anticipated  introduction  of  new  products,  technologies  and  industry  standards  can  render  existing  products 
obsolete or unmarketable or result in delays in the purchase of those products. Significant delays in launching 
new products may also jeopardize our ability to compete. Failure by us to anticipate or respond to developments 
in technology or customer requirements, significant delays in the introduction of new products or failure by us 
to maintain overall customer satisfaction could have an adverse effect. 

Evolution  of  the  QAD  Cloud  ERP  model.  It  is  uncertain  whether  our  cloud  computing  application 
services will achieve and sustain high levels of demand and market acceptance. Customers may be unwilling to 
adopt  our  services  due  to  concerns  about  security,  international  transfers  of  data,  governmental  regulation, 
outsourcing critical systems to outside vendors, and potential abandonment of past infrastructure investments. 

PROPRIETARY RIGHTS AND CUSTOMER CONTRACTS 

Our success is dependent upon our proprietary technology and other intellectual property. We rely 
on a combination of protections provided by applicable copyright, trademark, patent and trade secret laws, as 
well  as  on  confidentiality  procedures  and  licensing  arrangements,  to  establish  and  protect  our  rights  in  our 
software and related materials and information. We enter into licensing agreements with each of our customers 
and these agreements provide for the non-exclusive use of QAD Enterprise Applications. Our license contracts 
contain  confidentiality  and  non-disclosure  provisions,  a  limited  warranty  covering  our  applications  and 
indemnification for the customer from infringement actions related to our applications. 

We license our source code to our customers, which makes it possible for others to copy or modify 
our software for impermissible purposes. We generally license our software to end-users in both object code 
(machine-readable)  and  source  code  (human-readable)  formats.  While  this  practice  facilitates  customization, 
making software available in source code also makes it possible for others to copy or modify our software for 
impermissible purposes. 

We believe that the measures we take to protect our intellectual property afford only limited protection. 
Despite  our  efforts,  it  may  be  possible  for  others  to  copy  portions  of  our  products,  reverse  engineer  them  or 
obtain and use information that we regard as proprietary, all of which could adversely affect our competitive 
position.  Furthermore,  there  can  be  no  assurance  that  our  competitors  will  not  independently  develop 
technology similar to ours. In addition, the laws of certain countries do not protect our proprietary rights to the 
same extent as the laws of the United States. 

The success of our business is highly dependent on maintenance of intellectual property rights. The 
unauthorized use of our intellectual property rights may increase the cost of protecting these rights or reduce our 
revenues.  We  may  initiate,  or  be  subject  to,  claims  or  litigation  for  infringement  of  proprietary  rights  or  to 
establish  the  validity  of  our  proprietary  rights,  which  could  result  in  significant  expense  to  us,  cause  product 

18 

 
 
 
 
 
 
 
 
 
shipment delays, require us to enter royalty or licensing agreements and divert the efforts of our technical and 
management personnel from productive tasks, whether or not such litigation were determined in our favor. 

We  may  be  exposed  to  claims  for  infringement  or  misuse  of  intellectual  property  rights  and/or 
breach  of  license  agreement  provisions.  Third  parties  may  initiate  proceedings  against  us  claiming 
infringement  or  other  misuse  of  their  intellectual  property  rights  and/or  breach  of  our  agreements  with  them. 
The likelihood of such claims may increase as new patents continue to be issued and the use of open source and 
other third-party code becomes more prevalent; and may also increase if we acquire businesses or expand into 
new markets in the future. Any such claims, regardless of validity, may cause us to: 

Incur high legal fees in defense of such claims; 

●  Pay license fees or monetary damages; 
● 
●  Alter or stop selling our products; 
●  Satisfy indemnification obligations to our customers; 
●  Release source code to third parties, possibly under open source license terms; and 
●  Divert management’s time and attention from operating our business. 

We  may  be  exposed  to  product  liability  claims  and  other  liability.  While  our  customer  agreements 
typically  contain  provisions  designed  to  limit  our  exposure  to  product  liability  claims  and  other  liability,  we 
may still be exposed to liability in the event such provisions may not apply. 

We  have  an  errors  and  omissions  insurance  policy.  However,  this  insurance  may  not  continue  to  be 
available to us on commercially reasonable terms or at all, or a claim otherwise covered by our insurance may 
exceed  our  coverage  limits.  We  may  be  subject  to  product  liability  claims  or  errors  or  omissions  claims  that 
could have an adverse effect on us. Moreover, defending a suit, regardless of its merits, could entail substantial 
expense and require the time and attention of key management personnel. 

QAD CLOUD ERP OFFERINGS 

Our  revenue  and  profitability  will  be  adversely  affected  if  we  do  not  properly  manage  our  QAD 
Cloud  ERP  offerings.  The  pricing  and  other  terms  of  some  of  our  cloud  agreements  require  us  to  make 
estimates and assumptions at the time we enter into these contracts that could differ from actual results. Early 
termination,  increased  costs  or  unanticipated  delays  could  have  an  adverse  affect  on  our  profit  margin  and 
generate negative cash flow. Further, if we experience delays in implementing new cloud customers (whether 
due  to  product  defects,  system  complexities  or  other  factors)  then  customers  may  delay  the  deployment  of 
additional  users  and  sites,  which  could  adversely  affect  our  revenue  growth.  If  we  fail  to  meet  our  system 
availability commitments or other customer obligations then we may be required to give credits or refund fees, 
and we may be subject to litigation and loss of customer business. For example, if we were to miss our standard 
system  availability  commitment  then we  are  obligated under our customer  contracts to  issue one day’s  credit 
against  future  fees  for  each  hour  of  system  unavailability.  We  expend  significant  resources  to  improve  the 
reliability  and  security  of  our  cloud  offerings  and  the  cost  of  these  investments  could  reduce  our  operating 
margins. 

We rely on third-party hosting and other service providers. These vendor services may not continue 
to be available at reasonable prices or on commercially reasonable terms, or at all. Any loss or interruption of 
these services could significantly increase our expenses and/or result in errors or a failure of our service which 
could harm our business. 

We may be exposed to liability and loss from security breaches. Our service involves the storage and 
transmission of customers’ proprietary information, and security breaches could expose us to a risk of loss of 
this information, litigation and possible liability. These security measures may be breached in numerous ways, 
including  remote  or  on-site  break-ins  by  computer  hackers  or  employee  error  during  transfer  of  data  to 
additional  data  centers  or  at any  time,  and result  in  unauthorized access  to  our own  and  our  customers’ data, 
intellectual  property  and  other  confidential  business  information.  Additionally,  third  parties  may  attempt  to 

19 

 
 
 
 
 
 
 
 
induce  employees  or  customers  into  disclosing  sensitive  information  such  as  user  names,  passwords  or  other 
information  in  order  to  gain  access  to  our  own  and  our  customers’  data,  intellectual  property  and  other 
confidential  business  information.  Because  the  techniques  used  to  obtain  unauthorized  access,  or  to  sabotage 
systems, change frequently and generally are not recognized until launched against a target, we may be unable 
to anticipate these techniques or to implement adequate preventative measures. Any security breach could result 
in a loss of confidence in the security of our service, damage our reputation, disrupt our business, lead to legal 
liability and negatively impact our future sales. 

Changes  in  laws  may  adversely  affect  our  business.  The  laws  and  regulations  applicable  to  hosted 
service providers  are unsettled, particularly  in  the  areas of  privacy  and  security.  Changes  in  these  laws  could 
affect  our  ability  to  provide  services  from  or  to  some  locations  and  could  increase  both  the  costs  and  risks 
associated with  providing  the  services.  Further, our  customers  are  subject  to  laws  and  regulations  concerning 
their  use  of  personally  identifiable  information  from  their  customers  and  other  contacts.  Such  laws  and 
regulations may restrict our customers’ use of personally identifiable information to a degree that limits demand 
for our services and thereby harms our business. 

The  market  for  cloud  services  may  not  develop  as  quickly  as  we  expect.  The  market  for  enterprise 
cloud computing application services is not as mature as the market for traditional enterprise software, and it is 
uncertain  whether  these  services  will  achieve  and  sustain  high  levels  of  demand  and  market  acceptance.  Our 
success  will  depend  on  the  willingness  of  customers  to  increase  their  use  of  enterprise  cloud  computing 
application  services  in  general,  and  for  ERP  applications  in  particular.  Many  customers  have  invested 
substantial  resources  to  integrate  traditional  enterprise  software  into  their  businesses  and  therefore  may  be 
unwilling to migrate to an enterprise cloud computing application service. Furthermore, some enterprises may 
be  unwilling  to  use  enterprise  cloud  computing  application  services  because  they  have  concerns  regarding 
security  risks,  international  transfers  of  data,  government  or  other  third-party  access  to  data,  and  use  of 
outsourced services providers. 

Our  focus  on  QAD  Cloud  ERP  may  result  in  the  loss  of  other  business  opportunities.  We  have 
focused  our  sales  force,  management  team  and  other  personnel  toward  growing  our  cloud  business.  This 
redirection  of  resources  could  potentially  result  in  the  loss  of  sales  opportunities  in  our  traditional  license, 
maintenance and services businesses. If our cloud business does not grow in accordance with our expectations 
and we are not able to cover the shortfall with other sales opportunities, then our business could be harmed. 

MARKET CONCENTRATION 

We  are  dependent  upon  achieving  success  in  certain  concentrated  markets.  We  have  made  a 
strategic decision to concentrate our product development, as well as our sales and marketing efforts, in certain 
vertical manufacturing industry segments: automotive, consumer products, high technology, food and beverage, 
industrial products and life sciences. We also concentrate our efforts on certain geographies, where costs to stay 
in compliance with local requirements could be extensive and require a large amount of resources. An important 
element of our strategy is the achievement of technological and market leadership recognition for our software 
products  in  these  segments  and  geographies.  The  failure  of  our  products  to  achieve  or  maintain  substantial 
market acceptance in one or more of these segments or geographies could have an adverse effect on us. If any 
of these targeted industry segments or geographies experience a material slowdown or reduced growth, those 
conditions could adversely affect the demand for our products. 

DEPENDENCE  UPON  THIRD-PARTY  RELATIONSHIPS  TO PROVIDE  SALES,  SERVICES  AND 
MARKETING FUNCTIONS 

We  are  dependent  upon  the  development  and  maintenance  of  sales,  services  and marketing 
channels. We sell and support our products through direct and indirect sales, services and support organizations 
throughout  the  world.  We  also  maintain  relationships  with  a  number  of  consulting  and  systems  integration 
organizations  that  we  believe  are  important  to  our  worldwide  sales,  marketing,  service  and  support  activities 
and to the implementation of our products. We believe this strategy allows for additional flexibility in ensuring 

20 

 
 
 
 
 
 
 
our  customers’  needs  for  services  are  met  in  a  cost  effective,  timely  and  high  quality  manner.  Our  services 
providers generally do not receive fees for the sale of our software products unless they participate actively in a 
sale  as  a  sales  agent  or  a  distributor.  We  are  aware  that  these  third-party  service  providers  do  not  work 
exclusively  with  our  products  and  in  many  instances  have  similar,  and  often  more  established,  relationships 
with our principal competitors. If these third parties exclusively pursue products or technology other than QAD 
software products or technology, or if these third parties fail to adequately support QAD software products and 
technology or increase support for competitive products or technology, we could be adversely affected. 

ACQUISITIONS  AND  INTEGRATION  OF  ACQUIRED  BUSINESS  AND  INTELLECTUAL 
PROPERTY 

We may make acquisitions or investments in new businesses, products or technologies that involve 
additional risks. As part of our business strategy, we have made, and expect to continue to make, acquisitions 
of businesses or investments in companies that offer complementary products, services and technologies. Such 
acquisitions or  investments  involve  a number of  risks which  could  adversely  affect our business  or operating 
results, including: 

●  Our business strategy may not be furthered by an acquisition as we planned; 

●  We  may  be  unable  to  retain  customers,  vendors,  distributors,  business  partners  or  other 

relationships associated with the acquired business; 

●  Our  due  diligence  may  not  identify  significant  liabilities  or  deficiencies  associated  with  the 
business, assets, products, financial condition or accounting practices of an acquired company; 

●  We may have difficulty integrating an acquired business due to incompatible business cultures; 

●  We may incur significant integration costs related to assimilating the operations and personnel of 

acquired companies; 

●  Acquisition  costs  may  result  in  charges  in  a  particular  quarter,  increasing  variability  in  our 

quarterly earnings; 

●  We may not realize the anticipated revenue increase from an acquisition; 

●  We may be unable to realize the value of the acquired assets relative to the acquisition cost; and 

●  Acquisitions may distract management from our existing businesses. 

These factors could have a material adverse effect on our business, financial condition and operating 
results. In addition such acquisitions may cause our future quarterly financial results to fluctuate due to costs 
related to an acquisition, such as the elimination of redundant expenses or write-offs of impaired assets recorded 
in connection with acquisitions. Also, consideration paid for any future acquisitions could include our stock. As 
a result, future acquisitions could cause dilution to existing shareholders and to earnings per share, though the 
likelihood of voting dilution is limited by the ability of the Company to use low-vote Class A common stock. 
Furthermore, we may incur significant debt to pay for future acquisitions or investments or our use of cash to 
pay for acquisitions may limit other potential uses of our cash, including stock repurchases, dividend payments 
and retirement of outstanding indebtedness. 

21 

 
 
 
 
 
 
 
 
 
 
 
 
RISKS ASSOCIATED WITH INTERNATIONAL OPERATIONS 

Our operations are international in scope, exposing us to additional risk. We derive over half of our 
total revenue from sales outside the United States. A significant aspect of our strategy is to focus on developing 
business  in  emerging  markets.  Our  operating  results  could  be  negatively  impacted  by  a  variety  of  factors 
affecting  our  foreign  operations,  many  of  which  are  beyond  our  control.  These  factors  include  currency 
fluctuations,  economic,  political  or  regulatory  conditions  in  a  specific  country  or  region,  trade  protection 
measures  and  other  regulatory  requirements.  Additional  risks  inherent  in  international  business  activities 
generally include, among others: 

●  Longer accounts receivable collection cycles; 

●  Costs and difficulties of managing international operations and alliances; 

●  Greater difficulty enforcing intellectual property rights; 

● 

Import or export requirements; 

●  Natural disasters; 

●  Changes in political or economic conditions; 

●  Changes in regulatory requirements or tax law; and 

●  Operating in geographies with a higher inherent risk of corruption, which could adversely affect 
our  ability  to  maintain  compliance  with  the  U.S.  Foreign  Corrupt  Practices  Act  and  other  anti-
corruption laws. 

We  may  experience  foreign  currency  gains  and  losses.  We  conduct  a  portion  of  our  business  in 
currencies other than the United States dollar. Our revenues and operating results may be negatively affected by 
fluctuations in foreign currency exchange rates. Changes in the value of major foreign currencies, including the 
euro, Australian dollar, British pound, Japanese yen and Brazilian real relative to the United States dollar can 
significantly affect our revenues, expenses and operating results. 

THE MARKET FOR OUR STOCK IS VOLATILE 

Our stock price could become more volatile and investments could lose value. The market price of 
our common stock and the number of shares traded each day has experienced significant fluctuations and may 
continue  to  fluctuate  significantly.  The  market  price  for  our  common  stock  may  be  affected  by  a  number  of 
factors, including, but not limited to: 

●  Shortfalls in our expected net revenue, earnings or key performance metrics; 

●  Changes in recommendations or estimates by securities analysts; 

●  The announcement of new products by us or our competitors; 

●  Quarterly variations in our or our competitors’ results of operations; 

●  A change in our dividend or stock repurchase activities; 

●  Developments in our industry or changes in the market for technology stocks; 

●  Changes in rules or regulations applicable to our business; and 

●  Other factors, including economic instability and changes in political or market conditions. 

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A significant drop in our stock price could expose us to costly and time consuming litigation, which 
could result in substantial costs and divert management’s attention and resources, resulting in an adverse effect 
on our business. 

Our dual-class stock structure could adversely impact the market for our stock. The liquidity of the 
Company’s common stock may be adversely impacted by our dual-class structure because each class has less of 
a public float than it would if we had a single class of common stock. In addition, there are fewer Class B shares 
than Class A shares and Class B shares may be less desirable to the public due to the 20% higher dividend on 
Class  A  shares.  Also,  the  holding  of  lower  voting  Class  A  common  stock  may  not  be  permitted  by  the 
investment policies of certain institutional investors or may be less attractive to managers of certain institutional 
investors. 

OWNERSHIP OF OUR COMMON STOCK AND DEPENDENCE UPON KEY PERSONNEL 

We  are  controlled  by  our  principal  stockholders.  As  of  March  31,  2014,  Karl  Lopker  and  Pamela 
Lopker jointly and beneficially owned approximately 60% of the voting power of our outstanding Class A and 
Class B common stock and we are a “controlled company” within the meaning of NASDAQ rules. Currently 
they have sufficient voting control to determine the outcome of a stockholder vote concerning: 

●  The  election  and  removal  of  all  members  of  our  board  of  directors,  who  determine  our 

management and policies; 

●  The merger, consolidation or sale of the Company or all of its assets; and 

●  All  other  matters  requiring  stockholder  approval,  regardless  of  how  our  other  stockholders  vote 

their shares. 

This concentrated control limits the ability of our other stockholders to influence corporate matters and 
also  limits  the  liquidity  of  the  shares  owned  by  other  stockholders.  Karl  Lopker’s  and  Pamela  Lopker’s 
concentrated  control  could  discourage  others  from  initiating  potential  merger,  takeover  or  other  change  of 
control transactions and transactions could be pursued that our other stockholders do not view as beneficial. As 
a result, the market price of our Class A and Class B common stock could be adversely affected. 

We  are  not  required  to  comply  with  certain  corporate  governance  rules  of  NASDAQ  that  would 
otherwise apply to us as a company listed on NASDAQ because we are a controlled company. Specifically, we 
are not required to have a majority of independent directors on our board of directors and we are not required to 
have nominating and compensation committees composed of independent directors. Should the interests of Karl 
Lopker and Pamela Lopker differ from those of other shareholders, the other shareholders may not be afforded 
the  protections  of  having  a  majority  of  directors  on  the  board  who  are  independent  from  our  principal 
shareholders or our management. 

Provisions in the Company’s charter documents or Delaware law could discourage a takeover that 
stockholders  may  consider  favorable.  The  Company’s  Certificate  of  Incorporation  contains  certain  other 
provisions that may have an “anti-takeover” effect. The Certificate of Incorporation contains authority for the 
Board to issue up to 5,000,000 shares of preferred stock without stockholder approval. Although the Company 
has no present intention to issue any such shares, the Company could issue such shares in a manner that deters 
or seeks to prevent an unsolicited bid for the Company. The Certificate of Incorporation also does not provide 
for  cumulative  voting  and,  accordingly,  a  significant  minority  stockholder  could  not  necessarily  elect  any 
designee to the Board of Directors. In addition, Section 203 of the Delaware Corporation Law may discourage, 
delay,  or  prevent  a  change  in  control  of  the  Company  by  imposing  certain  restrictions  on  various  business 
combinations. As a result of these provisions in the Company’s Certificate of Incorporation and Delaware law, 
stockholders  of  the  Company  may  be  deprived  of  an  opportunity  to  sell  their  shares  at  a  premium  over 
prevailing  market  prices  and  it  would  be  more  difficult  to  replace  the  directors  and  management  of  the 
Company. 

23 

 
 
 
 
 
 
 
 
 
We are dependent upon highly skilled personnel. Our performance depends on the talents and efforts 
of highly skilled employees, including the continued service of a relatively small number of key technical and 
senior  management  personnel.  In  particular,  our  Chairman  of  the  Board  and  President,  Pamela  Lopker,  and 
Chief Executive Officer, Karl Lopker, are critical to overall management of QAD, maintenance of our culture 
and setting our strategic direction. All of our executive officers and key employees are at-will employees and 
we  do  not  have  key-person  insurance  covering  any  of  our  employees.  Our  future  success  depends  on  our 
continuing ability to attract and retain highly skilled personnel in all areas of our organization. Competition for 
such  personnel  is  intense  and  many  of  our  competitors  are  larger  and  have  greater  financial  resources  for 
attracting  skilled  personnel.  The  loss  of  key  technical  and  senior  management  personnel  or  the  inability  to 
attract  and  retain  additional  qualified  personnel  could  have  an  adverse  effect  on  our  continued  ability  to 
compete effectively. 

ITEM 1B.  UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2. 

PROPERTIES 

QAD’s corporate headquarters are located in Santa Barbara, California. The corporate headquarters are 

owned by QAD and consist of approximately 120,000 square feet situated on 28 acres of land. 

In addition to the corporate headquarters, QAD owns a facility in Dublin, Ireland and leases over 25 
offices throughout the world with lease commitment expirations occurring on various dates through fiscal year 
2023. QAD’s leased properties include offices in the United States, Belgium, France, Germany, Ireland, Italy, 
Poland,  South  Africa,  Spain,  The  Netherlands,  United  Kingdom,  Australia,  China,  India,  Japan,  Singapore, 
Thailand,  Brazil  and  Mexico.  QAD  will  seek  to  review  lease  commitments  in  the  future  as  may  be  required. 
QAD  anticipates  that  its  current  domestic  and  international  facilities  are  substantially  sufficient  to  meet  its 
needs for at least the next twelve months. 

ITEM 3. 

LEGAL PROCEEDINGS 

We are not party to any material legal proceedings. We are from time to time party, either as plaintiff 
or defendant, to various legal proceedings and claims which arise in the ordinary course of business. While the 
outcome of these claims cannot be predicted with certainty, management does not believe that the outcome of 
any of these legal matters will have a material adverse effect on our consolidated financial position or results of 
operations. 

ITEM 4.  MINE SAFETY DISCLOSURES 

Not applicable. 

24 

 
 
 
 
 
 
 
 
 
 
PART II 

ITEM 5.  MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER 

MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES 

QAD common stock has been traded on the NASDAQ Global Market (“NASDAQ”) since our initial 
public offering in August 1997 under the symbol “QADI” through December 14, 2010. On December 14, 2010, 
QAD shareholders approved a recapitalization plan pursuant to which the Company established two classes of 
common stock (the “Recapitalization”). Our Class A Common Stock and Class B Common Stock are traded on 
the NASDAQ under the symbols “QADA” and “QADB”, respectively. The following table reflects the range of 
high and low sale prices of our Common Stock as reported by NASDAQ: 

Fiscal 2014: 

  Low Price

Fourth quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Third quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Second quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
First quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

14.46 
11.56 
11.11 
12.05 

$

  High Price
18.19 
15.03 
13.58 
13.99 

$ 

  Low Price 
12.30 
10.44 
10.05 
10.31 

  High Price  
$  16.51 
13.44 
11.69 
13.08 

QADA 

QADB 

Fiscal 2013: 

  Low Price

Fourth quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Third quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Second quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
First quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

11.70 
11.97 
11.53 
12.08 

$

  High Price
14.40 
13.94 
14.23 
14.15 

$ 

  Low Price 
11.75 
11.73 
11.50 
11.93 

  High Price  
$  13.45 
13.60 
13.95 
14.19 

QADA 

QADB 

Holders 

As of March 31, 2014, there were approximately 254 shareholders of record of our Class A common 
stock and approximately 213 shareholders of record of our Class B common stock. Because many of our shares 
of common stock are held by brokers or other institutions on behalf of stockholders, we are unable to estimate 
the total number of stockholders represented by the record holders. 

Dividends 

We declared four quarterly cash dividends in fiscal 2014 of $0.072 and $0.06 per share of Class A and 
Class B stock, respectively. Continuing quarterly cash dividends are subject to profitability measures; liquidity 
requirements of QAD; and the discretion of our Board of Directors. 

Recent Sales of Unregistered Securities 

None. 

Issuer Purchases of Equity Securities 

In  September  2011,  our  Board  of  Directors  approved  a  stock  repurchase  plan  whereby  up  to  one 
million shares could be repurchased. Since the inception of the plan, the Company has repurchased 897,000 and 
103,000 shares of the Company’s Class A and Class B common stock, respectively, for total cash consideration 
of $12.5 million including fees. As of March 2013, all shares authorized under the plan were repurchased and 
the plan was closed. 

25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STOCKHOLDER RETURN PERFORMANCE GRAPH 

The  line  graph  below  compares  the  annual  percentage  change  in  the  cumulative  total  stockholder 
return  on  QAD’s  common  stock  with  the  cumulative  total  return  of  the  NASDAQ  Composite  Total  Return 
Index and the NASDAQ Computer Index, on an annual basis, for the period beginning January 31, 2009 and 
ending January 31, 2014. 

The graph  assumes  that  $100 was  invested  in QAD  common  stock on January 31, 2009  and  that  all 
dividends  were  reinvested.  Historic  stock  price  performance  has  been  restated  to  reflect  the  effect  of  the 
Recapitalization for all periods presented. Historic stock price performance should not be considered indicative 
of future stock price performance. 

The  following  Share  Performance  Graph  shall  not  be  deemed  to  be  “filed”  with  the  Securities  and 
Exchange Commission, nor shall such information be incorporated by reference into any future filings under 
the Securities Act of 1933 or Securities Exchange Act of 1934, each as amended, except to the extent that the 
Company specifically incorporates it by reference into such filing. 

COMPARISON OF CUMULATIVE TOTAL RETURN 
AMONG QAD INC., THE NASDAQ COMPOSITE TOTAL RETURN INDEX, 
AND THE NASDAQ COMPUTER INDEX 

Measurement Periods 
(Annually from Fiscal 
Year 2009 through 
Fiscal Year 2014) 
01/31/09(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
01/31/10(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
01/31/11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
01/31/12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
01/31/13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
01/31/14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

QADA 

QADB 

100.00 
219.72 
175.86 
271.12 
303.74 
408.47 

100.00 
219.72 
180.69 
271.66 
275.17 
355.70 

NASDAQ 
Composite 
Total Return 
Index 

NASDAQ 
Computer 
Index 

100.00 
145.44 
182.88 
190.59 
212.82 
277.96 

100.00 
163.34 
215.92 
229.16 
239.65 
306.94 

(a)  Stock price performance has been restated to reflect the effect of the Recapitalization. 

26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6. 

SELECTED FINANCIAL DATA 

2014 

Years Ended January 31 (1) 
2011 
2012 
2013 
(in thousands, except per share data) 

2010 

STATEMENTS OF OPERATIONS DATA:  
Revenues: 

License fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 36,176 
Subscription Fees . . . . . . . . . . . . . . . . . . . . . . . .
19,406 
Maintenance and other . . . . . . . . . . . . . . . . . . . .
  139,557 
Professional services . . . . . . . . . . . . . . . . . . . . .
71,172 
Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  266,311 
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . .
9,403 
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
6,386 
Basic net income per share: 

$ 31,260 
14,838 
  138,563 
67,511 
  252,172 
11,808 
6,639 

$

$ 33,166 
9,787 
  137,659 
  66,646 
  247,258 
  17,892 
$ 10,784 

$  29,821 
5,773 
  130,104 
54,314 
  220,012 
6,591 
2,711 

$ 

$  25,927
4,009
  129,658
55,637
  215,231
2,871
1,349

$ 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted net income per share: 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Dividends declared per common share: 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

0.42 
0.35 

0.41 
0.34 

0.29 
0.24 

$
$

$
$

$
$

0.44 
0.37 

0.42 
0.35 

0.58 
0.48 

$
$

$
$

$
$

0.69 
0.58 

0.67 
0.56 

0.26 
0.22 

$ 
$ 

$ 
$ 

$ 
$ 

0.18 
0.15 

0.17 
0.14 

0.21 
0.20 

$ 
$ 

$ 
$ 

$ 
$ 

0.09
0.08

0.09
0.07

0.20
0.20

BALANCE SHEET DATA: 
Cash and equivalents . . . . . . . . . . . . . . . . . . . . . . .
Working capital . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current portion of long-term debt . . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stockholders’ equity. . . . . . . . . . . . . . . . . . .

75,984 
20,644 
  234,813 
389 
15,085 
64,205 

65,009 
10,276 
  225,948 
372 
15,474 
58,198 

  76,927 
  22,877 
  218,145 
321 
  15,813 
  62,015 

67,276 
13,752 
  213,094 
304 
16,138 
56,091 

44,678
4,178
  191,174
285
16,443
49,551

(1)  Historical  results  of  operations  are  not  necessarily  indicative  of  future  results.  Refer  to  Item  1A  entitled 

“Risk Factors” for discussion of factors that may impact future results. 

ITEM 7.  MANAGEMENT’S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND 

RESULTS OF OPERATIONS 

INTRODUCTION 

The  following  discussion  should  be  read  in  conjunction  with  our  Consolidated  Financial  Statements 

and Notes to Consolidated Financial Statements included in Item 15 of this Annual Report on Form 10-K. 

BUSINESS OVERVIEW 

QAD Inc. (“QAD”, the “Company”, “we” or “us”) is a global provider of enterprise software solutions 
for manufacturers. We deliver our solutions both in the cloud and on-premise. We provide ongoing support to 
our customers which ensures they have access to the latest features of our software. We provide professional 
services  to  assist  customers  in  deploying,  upgrading  and  optimizing  our  software  so  they  can  maximize  the 
benefit  they  receive  from  our  solutions  in  their  operating  environment.  We  provide  our  solutions  to  global 
manufacturing companies in the automotive, consumer products, food and beverage, high technology, industrial 
products  and  life  sciences  industries.  Around  the  world  more  than  2,000  manufacturing  companies  use  QAD 

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
solutions in their businesses. We were founded in 1979, incorporated in California in 1986 and reincorporated 
in Delaware in 1997. 

At the core of our solutions is our enterprise resource planning (“ERP”) suite called QAD Enterprise 
Applications or MFG/PRO. Our ERP suite is also deployed in the cloud as QAD Cloud ERP. QAD Enterprise 
Applications  supports  the  core  business  processes  of  our  global  manufacturing  customers,  including  key 
functions  in  the  following  areas:  financials,  customer  management,  manufacturing,  demand  and  supply  chain 
planning,  supply  chain  execution,  transportation  management,  service  and  support,  enterprise  asset 
management,  analytics,  enterprise  quality  management,  interoperability,  process  and  performance,  and 
internationalization. We also focus on the foundation and technology of our applications, such as user interface 
and usability. 

Many  companies  are  implementing  cloud-based  solutions  to  support  their  business.  This  trend 
continues to gain momentum, and the demand for cloud ERP is growing. With cloud-based systems, customers 
benefit  from  the  ability  to  connect  to  the  solution over  the  Internet or  a  private  network,  while  not having  to 
provide their own hardware or manage the operation of the infrastructure that supports the system. In addition, 
support services and license updates are included in the monthly subscription fee. 

QAD customers are able to combine on-premise and cloud-based solutions in a blended deployment. 
In this model a customer may have some sites deployed in the cloud and some on-premise, delivering similar 
functionality  and  user  experiences  to  all  end-users.  This  blended  deployment  is  a  key  differentiator  for  QAD 
and makes it easier for existing customers to expand their footprint and migrate progressively to the cloud as 
needed to meet their business needs. 

We have four principal sources of revenue: 

•  License purchases of our Enterprise Applications; 

•  Subscription of our Enterprise Applications through our cloud offering in a SaaS model as well as 

other hosted Internet applications; 

•  Maintenance  and  support,  including  technical  support,  training  materials,  product  enhancements 

and upgrades; 

•  Professional  services,  including  implementations,  technical  and  application  consulting,  training, 

migrations and upgrades. 

We operate primarily in the following four geographic regions: North America, Latin America, EMEA 
and Asia Pacific. In fiscal 2014, approximately 43% of our total revenue was generated in North America, 34% 
in EMEA, 17% in Asia Pacific and 6% in Latin America. The majority of our revenue is generated from global 
customers who have operations in multiple countries throughout the world. License and subscription revenues 
are  assigned  to  the  geographic  regions  based  on  both  the  proportion  of  users  in  each  region  and  sales  effort. 
Maintenance revenue is allocated to the region where the end user is located. Services revenue is assigned based 
on the region where the services are performed. A significant portion of our revenue and expenses are derived 
from international operations which are primarily conducted in foreign currencies. As a result, changes in the 
value of foreign currencies relative to the U.S. dollar have impacted our results of operations and may impact 
our future results of operations. At January 31, 2014, we employed approximately 1,570 employees worldwide, 
of  which  580  employees  were  based  in  North  America,  470  employees  in  EMEA,  450  employees  in  Asia 
Pacific and 70 employees in Latin America. 

28 

 
 
 
 
 
 
 
 
 
GLOBAL ECONOMIC OUTLOOK AND INDUSTRY TRENDS 

Our customer base and our target markets are global manufacturing companies; therefore, our results 
are  heavily  influenced  by  the  state  of  the  manufacturing  economy  on  a  global  basis.  As  a  result,  our 
management  team  monitors  several  economic  indicators,  with  particular  attention  to  the  Global  and  Country 
Purchasing  Managers’  Indexes  (“PMI”).  The  PMI  is  a  survey  conducted  on  a  monthly  basis  by  polling 
businesses that represent the makeup of respective sectors. Since most of our customers are manufacturers, our 
revenue has historically correlated with fluctuations in the manufacturing PMI. Global macro economic trends 
and  manufacturing  spending  are  important  barometers  for  our  business,  and  the  health  of  the  U.S.,  Western 
European and Asian economies have a meaningful impact on our financial results. In fiscal 2014, approximately 
57%  of  our  total  revenue  was  generated  outside  of  North  America  and  we  expect  to  continue  generating  a 
significant portion of our revenue outside the U.S. We plan our business accordingly by deploying additional 
resources  to  areas  of  expansion,  while  continuing  to  monitor  our  overall  expenditures  given  the  economic 
uncertainties of our target markets. 

FISCAL 2014 OPERATING RESULTS 

Total  revenue  for  fiscal  2014  increased  by  6%  to  $266.3  million.  The  two  primary  drivers  of  our 
revenue growth were product sales of the two companies we acquired in fiscal 2013 and subscription revenue 
due to the success of our cloud offering. Excluding the effect of foreign exchange fluctuations, we expect that 
total revenue generally will continue to increase at a similar rate in fiscal 2015 due to continued demand for our 
software  products,  the  high  percentage  of  customers  that  renew  their  maintenance  contracts  and  continued 
growth in cloud revenue. 

License Revenue. License revenue is primarily derived from software license fees that customers pay 
for  our  core  product,  QAD  Enterprise  Applications,  and  any  add-on  modules  they  purchase.  In  fiscal  2014, 
license revenue increased by 16% to $36.2 million. Although our annual license billings decreased slightly, our 
license  revenue  benefited  from  the  recognition  of  revenue  related  to  deals  closed  in  previous  periods  but 
deferred  for  accounting  purposes.  When  we  enter  into  a  multi-element  transaction  with  fixed  fee  services  or 
when we sell licenses for additional users under a pricing model that does not satisfy vendor specific objective 
evidence (“VSOE”) requirements, we may be required to recognize license revenue ratably over the longer of 
the maintenance period or expected services implementation timeframe rather than recognizing license revenue 
at the time of sale. Additionally, if at the time of the license sale we have not finalized the services agreement, 
we will defer the entire arrangement until the services agreement is signed. 

Our success in closing license deals for existing customers, new customers that are affiliates of existing 
customers and customers that have employees with historical experience working with QAD tends to be higher 
than  with  new  customers  that  have  no  QAD  affiliations.  As  a  result,  we  place  increased  focus  on  these 
opportunities. A majority of our license revenue is generated from existing customers and their affiliates. We 
believe global economic volatility will continue to shape customers’ and prospects’ buying decisions, making it 
difficult to forecast sales cycles for our products and the timing of large software license sales. In addition, as 
we focus on our cloud sales we may experience a correspondingly negative effect on license revenue. 

Subscription Revenue. Growing our cloud model, which generates subscription revenue, and offering 
our products as SaaS continues to be a key strategic and growth initiative for us. In fiscal 2014, subscription 
revenue increased by 32% to $19.4 million. Our cloud customers include a mix of existing customers who have 
converted  from  our  on-premise  model  and  new  user  implementations  of  our  cloud  product.  Subscription 
revenue is generally billed on a quarterly basis and recognized ratably over the term of the agreement, typically 
12 to 36 months. We expect cloud revenue in fiscal 2015 will continue to grow at a rate of 30% or more. 

Maintenance  Revenue.  We  offer  support  services  24  hours  a  day,  seven  days  a  week  in  addition  to 
providing  software  upgrades,  which  include  additional  or  improved  functionality,  when  and  if  available.  In 
fiscal  2014,  maintenance  revenue  increased  by  1%  to  $139.6  million.  Maintenance  revenue  fluctuations  are 
influenced  by:  (1)  new  license  revenue  growth;  (2)  annual  renewal  of  support  contracts;  (3)  increase  in 

29 

 
 
 
 
 
 
 
customers  through  acquisitions;  (4)  fluctuations  in  currency  rates;  (5)  adjustments  to  revenue  as  a  result  of 
revenue  recognition  rules;  and  (6)  customer  conversions  to  QAD  Cloud  ERP.  The  vast  majority  of  our 
customers renew their annual support contracts. Over the last three years, our annual revenue renewal rate of 
customers subscribing to maintenance has been greater than 90%. Maintenance revenue is generally billed on an 
annual basis and recognized ratably over the term of the agreement, typically twelve months. 

Professional  Services  Revenue.  Our  services  business  consists  of  professional  services,  including 
consulting and training related to our solutions. In fiscal 2014, our services revenue increased by 5% to $71.2 
million. Our professional services organization provides our customers with expertise and assistance in planning 
and implementing our solutions whether in the cloud or on-premise. Consultants typically assist customers with 
the  initial  installation  of  a  system,  the  conversion  and  transfer  of  the  customer’s  historical  data  into  our 
software,  and  ongoing  training,  education,  and  system  upgrades.  We  believe  our  professional  services  enable 
customers to implement our software efficiently, support a customer’s success with our solution, strengthen our 
customer relationships, and add to our industry-specific knowledge base for use in future implementations and 
product  innovations.  Our  services  margins  tend  to  range  from  about  breakeven  to  10%.  We  believe  we  offer 
competitive  rates  and  view  our  services  organization  as  a  department  supporting  the  implementation  and 
deployment of our products and improving the overall customer experience. Services margins lower our overall 
operating  margin  as  services  margins  are  inherently  lower  than  margins  for  our  license,  maintenance  and 
subscription revenues. In fiscal 2015 we expect services revenue will grow in conjunction with overall revenue 
growth. 

Although our professional services are optional, many of our customers use these services for some of 
their  planning,  implementation,  or  related  needs.  Professional  services  are  typically  rendered  under  time  and 
materials-based contracts with services typically billed on an hourly basis. Professional services are sometimes 
rendered under fixed-fee based contracts with payments due on specific dates or milestones. 

Professional services revenue growth is contingent upon license and subscription revenue growth and 
customer upgrade cycles, which are influenced by the strength of general economic and business conditions and 
the competitive position of our software products. We use our partners and subcontractors to supplement our 
internal  resources.  This  allows  us  to  quickly  respond  to  demand  fluctuations  while  somewhat  mitigating  low 
utilization in slow times. We believe this also helps us extend our global reach by keeping a higher number of 
partners engaged and knowledgeable about our product. 

Our professional services business has competitive exposure to offshore providers which could create 

the risk of pricing pressure, fewer customer orders and reduced gross margins. 

Cash Flow and Financial Condition. In fiscal 2014, we generated cash flow from operating activities 
of $24.1 million. Our cash and equivalents at January 31, 2014 totaled $76.0 million, with the only debt on our 
balance sheet of $15.5 million related to the mortgage of our headquarters. Our primary uses of cash have been 
funding investment in research and development and funding operations to drive revenue and earnings growth. 
In  addition,  we  use  cash  for  acquisitions,  dividend  payments,  share  repurchase  programs  and  other  equity 
related transactions. 

In fiscal  2015,  we  anticipate that  our priorities  for use of cash will  be developing  sales  and  services 
resources and continued investment in research and development to drive and support growth and profitability. 
We  will  continue  to  evaluate  acquisition  opportunities  that  are  complementary  to  our  product  footprint, 
solutions  delivery  and  technology  direction.  We  will  also  continue  to  assess  share  repurchases  and  dividend 
payments. We do not anticipate additional borrowing requirements in fiscal 2015. 

CRITICAL ACCOUNTING POLICIES 

The SEC defines “critical accounting policies” as those that require application of management’s most 
difficult, subjective, or complex judgments. These policies often require us to make estimates about the effects 
of matters that are inherently uncertain and are subject to change in subsequent periods. 

30 

 
 
 
 
 
 
 
 
We  consider  the  following  policies  to  be  critical  because  of  the  significance  of  these  items  to  our 

operating results and the estimation processes and management judgment involved in each: 

•  Revenue 
•  Accounts receivable allowances for doubtful accounts 
•  Capitalized software development costs 
•  Goodwill and intangible assets – impairment assessments 
•  Business combinations 
•  Valuation of deferred tax assets and tax contingency reserves 
•  Stock-based compensation 

Our  senior  management  has  reviewed  these  critical  accounting  policies  and  related  disclosures. 
Historically, estimates described in our critical accounting policies that have required significant judgment and 
estimation on the part of management have been reasonably accurate. 

Revenue.  We  offer  our  software  using  two  models,  a  traditional  on-premise  licensing  model  and  a 
cloud  delivery  model.  The  traditional  model  involves  the  sale  or  license  of  software  on  a  perpetual  basis  to 
customers who take possession of the software and install and maintain the software on their own equipment. 
Under the cloud delivery model we provide access to our software on a hosted basis as a service and customers 
generally do not have the contractual right to take possession of the software; we sometimes refers to this as a 
“SaaS  model”.  We  sell  a  majority  of  our  software  through  our  on-premise  licensing  model  and  recognize 
revenue associated with these offerings in accordance with the accounting guidance contained in ASC 985-605, 
Software  Revenue.  Additionally,  delivery  of  software  and  services  under  the  SaaS  model  is  typically  over  a 
contractual term of 12 to 36 months and we recognize revenue associated with these offerings, which we call 
subscription revenue in the accompanying Consolidated Statements of Income and Comprehensive Income, in 
accordance  with  the  accounting  guidance  contained  in  ASC  605-25,  Revenue  Recognition  -  Multiple-
Deliverable  Revenue  Arrangements.  Whether  sales  are  made  via  an  on-premise  model  or  a  SaaS  model,  the 
arrangement  typically  consists  of  multiple  elements,  including  revenue  from  one  or  more  of  the  following 
elements:  license  of  software  products,  support  services,  hosting,  consulting,  development,  training,  or  other 
professional  services.  We  evaluate  each  element  in  a  multiple-element  arrangement  to  determine  whether  it 
represents a separate unit of accounting. An element constitutes a separate unit of accounting when the item has 
standalone value and delivery of any undelivered elements is probable and within our control. Subscription and 
support services have standalone value because they are routinely sold separately by us. Consulting services and 
other services have standalone value because we have sold consulting services separately and there are several 
third  party  vendors  that  routinely  provide  similar  consulting  services  to  our  customers  on  a  standalone  basis. 
Software license arrangements that do not require significant modification or customization of the underlying 
software do not have standalone value but are recognized using the residual method. 

Software Revenue Recognition (On-Premise Model) 

The majority of our software is sold or licensed in multiple-element arrangements that include support 
services and often consulting services or other elements. For software license arrangements that do not require 
significant  modification  or  customization  of  the  underlying  software,  we  recognize  revenue  when  persuasive 
evidence  of  an  arrangement  exists  including  a  signed  statement  of  work  for  any  related  consulting  services 
engagements, delivery has occurred, the fee is fixed or determinable, and collectability is probable. Delivery is 
considered to have occurred upon electronic transfer of the license key that provides immediate availability of 
the  product  to  the  purchaser. Determining  whether  and when  some  of  these  criteria  have  been  satisfied  often 
involves assumptions and judgments that can have a significant impact on the timing and amount of revenue we 
report. Revenue is presented net of sales, use and value-added taxes collected from our customers. 

Our  typical  payment  terms  vary  by  region.  Occasionally,  payment  terms  of  up  to  one  year  may  be 
granted  for  software  license  fees  to  customers  with  an  established  history  of  collections  without  concessions. 
Should  we  grant  payment  terms  greater  than  one  year  or  terms  that  are  not  in  accordance  with  established 

31 

 
 
 
 
 
 
 
history for similar arrangements, revenue would be recognized as payments become due and payable assuming 
all other criteria for software revenue recognition have been met. 

Provided  all  other  revenue  recognition  criteria  have  been  met,  we  recognize  license  revenue  on 
delivery using the residual method when VSOE exists for all of the undelivered elements (for example, support 
services,  consulting,  or  other  services)  in  the  arrangement.  We  allocate  revenue  to  each  undelivered  element 
based on VSOE, which is the price charged when that element is sold separately or, for elements not yet sold 
separately, the price established by our management if it is probable that the price will not change before the 
element  is  sold  separately. We  allocate revenue  to undelivered  support  services  (maintenance)  based on  rates 
charged  to  renew  the  support  services  annually  after  an  initial  period,  which  demonstrates  a  consistent 
relationship  of  maintenance  pricing  as  a  percentage  of  the  contractual  license  fee.  We  allocate  revenue  to 
undelivered consulting services based on time and materials rates of stand-alone services engagements by role 
and by country. We review VSOE at least annually. If we were to be unable to establish or maintain VSOE for 
one or more undelivered elements within a  multiple-element software arrangement, it  could adversely impact 
revenues,  results  of  operations  and  financial  position  because  we  may  have  to  defer  all  or  a  portion  of  the 
revenue or recognize revenue ratably. 

Multiple-element software arrangements for which VSOE does not exist for all undelivered elements 
typically occur when we introduce a new product or product bundles for which we have not established VSOE 
for  support  services  or  fixed  fee  consulting  or  other  services.  In  these  instances,  revenue  is  deferred  and 
recognized  ratably  over  the  longer  of  the  support  services  (maintenance  period)  or  consulting  services 
engagement,  assuming  there  are  no  specified  future  deliverables.  In  the  instances  in  which  it  has  been 
determined that revenue on these bundled arrangements will be recognized ratably due to lack of VSOE, at the 
time of recognition, we allocate revenue from these bundled arrangement fees to all of the non-license revenue 
categories based on VSOE of similar support services or consulting services. The remaining arrangement fees, 
if any, are then allocated to software license fee revenues. The associated costs primarily consist of payroll and 
related costs to perform both the consulting services and provide support services and royalty expense related to 
the license and maintenance revenue. These costs are expensed as incurred and included in cost of maintenance, 
subscription and other revenue, cost of professional services and cost of license fees. 

Revenue from support services and product updates, referred to as maintenance revenue, is recognized 
ratably over the term of the maintenance period, which in most instances is one year. Software license updates 
provide  customers  with  rights  to  unspecified  software  product  updates,  maintenance  releases  and  patches 
released  during  the  term  of  the  support  period  on  a  when-and-if  available  basis.  Product  support  includes 
Internet access to technical content, as well as Internet and telephone access to technical support personnel. Our 
customers  generally  purchase  both  product  support  and  license  updates  when  they  acquire  new  software 
licenses. In addition, a majority of customers renew their support services contracts annually. 

Revenue from consulting services, which we call professional services in the Consolidated Statements 
of  Income  and  Comprehensive  Income,  are  typically  comprised  of  implementation,  development,  training  or 
other consulting services. Consulting services are generally sold on a time-and-materials basis and can include 
services ranging from software installation to data conversion and building non-complex interfaces to allow the 
software to operate in integrated environments. Consulting engagements can range anywhere from one day to 
several months and are based strictly on the customer’s requirements and complexities and are independent of 
the  functionality  of  our  software.  Our  software,  as  delivered,  can  generally  be  used  by  the  customer  for  the 
customer’s purpose upon installation. Further, implementation and integration services provided are generally 
not essential to the functionality of the software, as delivered, and do not result in any material changes to the 
underlying software code. On occasion, we enter into fixed fee arrangements in which customer payments are 
tied  to  achievement  of  specific  milestones.  In  fixed  fee  arrangements,  revenue  is  recognized  as  services  are 
performed  as  measured  by  costs  incurred  to  date,  as  compared  to  total  estimated  costs  to  be  incurred  to 
complete the work. In milestone achievement arrangements, we recognize revenue as the respective milestones 
are achieved. 

32 

 
 
 
 
 
We  occasionally  resell  third  party  systems  as  part  of  an  end-to-end  solution  requested  by  our 
customers. Hardware revenue is recognized on a gross basis in accordance with the guidance contained in ASC 
605-45,  Revenue  Recognition  –  Principal  Agent  Considerations  and  when  persuasive  evidence  of  an 
arrangement  exists,  delivery  has  occurred,  the  fee  is  fixed  or  determinable  and  collection  is  considered 
reasonably assured. We consider delivery to occur when the product is shipped and title and risk of loss have 
passed to the customer. 

Although  infrequent,  when  an  arrangement  does  not  qualify  for  separate  unit  of  accounting  of  the 
software  license  and  consulting  transactions,  the  software  license  revenue  is  recognized  together  with  the 
consulting  services  based  on  contract  accounting  using  either  the  percentage-of-completion  or  completed-
contract  method.  Arrangements  that  do  not  qualify  for  separate  accounting  of  the  software  license  fee  and 
consulting  services  typically  occur  when  we  are  requested  to  customize  software  or  when  we  view  the 
installation of our software as high risk in the customer’s environment. This requires us to make estimates about 
the total cost to complete the project and the stage of completion. The assumptions, estimates, and uncertainties 
inherent  in  determining  the  stage  of  completion  affect  the  timing  and  amounts  of  revenues  and  expenses 
reported. Changes in estimates of progress toward completion and of contract revenues and contract costs are 
accounted  for  using  the  cumulative  catch  up  approach.  In  certain  arrangements,  we  do  not  have  a  sufficient 
basis  to  estimate  the  costs  of  providing  support  services.  As  a  result,  revenue  is  typically  recognized  on  a 
percent  completion  basis  up  to  the  amount  of  costs  incurred  (zero  margin).  Once  the  consulting  services  are 
complete and support services are the only undelivered item, the remaining revenue is recognized evenly over 
the remaining support period. If we do not have a sufficient basis to measure the progress of completion or to 
estimate  the  total  contract  revenues  and  costs,  revenue  is  recognized  when  the  project  is  complete  and,  if 
applicable,  final  acceptance  is  received  from  the  customer.  We  allocate  these  bundled  arrangement  fees  to 
support  services  and  consulting  services  revenues  based  on  VSOE.  The  remaining  arrangement  fees  are  then 
allocated to software license fee revenues. The associated costs primarily consist of payroll and related costs to 
perform the consulting and support services and royalty expense. These costs are expensed as incurred and are 
included in cost of maintenance, subscription and other revenue, cost of professional services and cost of license 
fees. 

We execute arrangements through indirect sales channels via sales agents and distributors in which the 
indirect sales channels are authorized to market its software products to end users. In arrangements with sales 
agents, revenue is recognized on a sell-through basis once an order is received from the end user, collectability 
from  the  end  user  is  probable,  a  signed  license  agreement  from  the  end  user  has  been  received,  delivery  has 
been  made  to  the  end  user  and  all  other  revenue  recognition  criteria  have  been  satisfied.  Sales  agents  are 
compensated on a commission basis. Distributor arrangements are those in which the resellers are authorized to 
market and distribute our software products to end users in specified territories and the distributor bears the risk 
of collection from the end user customer. We recognize revenue from transactions with distributors when the 
distributor  submits  a  written  purchase  commitment,  collectability  from  the  distributor  is  probable,  a  signed 
license agreement is received from the distributor and delivery has occurred to the distributor, provided that all 
other revenue recognition criteria have been satisfied. Revenue from distributor transactions is recorded on a net 
basis (the amount actually received by us from the distributor). We do not offer rights of return, product rotation 
or price protection to any of our distributors. 

Subscription Revenue Recognition 

We  recognize  the  following  fees  in  subscription  revenue  from  the  SaaS  model:  i)  subscription  fees 
from  customers  accessing  our  cloud  and  our  other  subscription  offerings,  ii) fees  for services  such  as  set  up, 
process  mapping,  configuration,  database  conversion  and  migration,  and  iii)  support  fees  on  hosted  products. 
Our  subscription  arrangements  do  not  provide  customers  with  the  right  to  take  possession  of  the  subscribed 
software. 

We commence revenue recognition when there is persuasive evidence of an arrangement, the service is 
being provided to the customer, the collection of the fees is reasonably assured and the amount of fees to be 
paid by the customer is fixed or determinable. 

33 

 
 
 
 
 
Subscription  revenue  is  recognized  ratably  over  the  initial  subscription  period  committed  to  by  the 
customer  commencing  when  the  customer’s  environment  has  been  migrated  to  our  hosted  environment.  The 
initial  subscription  period  is  typically  12  to  36  months.  Our  subscription  services  are  non-cancelable,  though 
customers  typically  have  the  right  to  terminate  their  contracts  if  we  materially  fail  to  perform.  We  generally 
invoice  our  customers  in  advance  in quarterly  installments  and  typical  payment  terms  provide  that  customers 
pay us within 30 days of invoice. 

Other  professional  services  are  typically  sold  on  a  time-and-materials  basis  and  consist  of  fees  from 
consultation  services  such  as  configuration  of  features,  implementing  at  various  customer  sites,  testing  and 
training.  These  services  are  considered  to  have  stand-alone  value  to  the  customer  because  we  have  sold 
professional  services  separately  and  there  are  several  third-party  vendors  that  routinely  provide  similar 
professional services to our customers on a stand-alone basis. Accordingly, professional services are a separate 
unit of accounting and the associated services revenue is recognized as the services are performed and earned. 

We may enter into multiple-element arrangements that may include a combination of our subscription 
offering  and  other  professional  services.  We  allocate  revenue  to  each  element  in  an  arrangement  based  on  a 
selling price hierarchy in accordance with ASC 605-25, Revenue Recognition - Multiple Deliverable Revenue 
Arrangements.  In  order  to  treat  deliverables  in  a  multiple-deliverable  arrangement  as  separate  units  of 
accounting, the deliverables must have standalone value upon delivery. We determine the relative selling price 
for a deliverable based on its VSOE, if available, or Estimated Selling Price (“ESP”), if VSOE is not available. 
We  have  determined  that  third-party  evidence  (“TPE”)  is  not  a  practical  alternative  due  to  differences  in  our 
service offerings compared to other parties and the availability of relevant third-party pricing information. The 
determination  for  ESP  is  made  through  consultation  with  and  approval  by  management  taking  into 
consideration the go-to-market strategy. As our go-to-market strategies evolve, there may be modifications of 
pricing practices in the future, which could result in changes in both VSOE and ESP. 

For multiple-element arrangements that may include a combination of our subscription offerings and 
other  professional  services,  the  total  arrangement  fee  is  allocated  to  each  element  based  on  the  VSOE  /  ESP 
value  of  each  element.  After  allocation,  the  revenue  associated  with  the  subscription  offering  and  other 
professional services are recognized as described above. 

Allowance for Bad Debt. Trade accounts receivable are recorded at the invoiced amount and do not 
bear interest. We review the collectability of our accounts receivable each period by analyzing balances based 
on age and record specific allowances for any balances that we determine may not be fully collectible due to 
inability  of  the  customers  to  pay.  We  also  provide  for  a  general  reserve  based  on  historical  data  including 
analysis of write-offs and other known factors. Provisions to the allowance for bad debt are included as bad debt 
expense in “General and Administrative” expense. Significant judgment is required in adjusting our receivables 
to  amounts  we  believe  are  realizable,  especially  when  a  customer  is  experiencing  financial  difficulty  or  is  in 
bankruptcy. Although we use the best information available in making our estimates, we may incur additional 
bad debt expense in future periods which could have a material effect on earnings in any given quarter should 
additional  allowances  for  doubtful  accounts  be  necessary.  The  determination  to  write-off  specific  accounts 
receivable balances is made based on likelihood of collection and past due status. Past due status is based on 
invoice date and terms specific to each customer. 

Allowance for Sales Returns. We do not generally provide a contractual right of return; however, in 
the  course  of  business  we  have  occasionally  allowed  sales  returns  and  allowances.  We  record  a  provision 
against revenue for estimated sales returns and allowances in the same period the related revenues are recorded 
or when current information indicates additional amounts are required. These estimates are based on historical 
experience,  specifically  identified  customers  and  other  known  factors.  Although  we  use  the  best  information 
available in making our estimates, we may incur additional provisions against revenue in future periods which 
could have a material effect on earnings in any given quarter should additional allowances for sales returns be 
necessary. 

34 

 
 
 
 
 
 
 
The accounts receivable allowance for doubtful accounts is comprised of both the allowance for bad 

debts and the allowance for sales returns. 

Capitalized  Software  Development  Costs. We  capitalize  software  development  costs  incurred  once 
technological feasibility has been achieved in the form of a working model. These costs are primarily related to 
the  localization  and  translation  of  our  products.  A  working  model  is  defined  as  an  operative  version  of  the 
computer  software  product  that  is  completed  in  the  same  software  language  as  the  product  to  be  ultimately 
marketed, performs all the major functions planned for the product and is ready for initial customer testing. We 
also  capitalize  software  purchased  from  third  parties  or  through  business  combinations  as  acquired  software 
technology if such software has reached technological feasibility. Capitalized software costs are amortized on a 
product-by-product basis and charged to “Cost of license fees.” The amortization of capitalized software costs is 
the  greater  of  the  straight-line  basis  over  three  years,  the  expected  useful  life,  or  computed  using  a  ratio  of 
current revenue for a product compared to the estimated total of current and future revenues for that product. 
We periodically compare the unamortized capitalized software costs to the estimated net realizable value of the 
associated  product.  The  amount  by  which  the  unamortized  capitalized  software  costs  of  a  particular  software 
product  exceed  the  estimated  net  realizable  value  of  that  asset  is  reported  as  a  charge  to  the  consolidated 
statement of income and comprehensive income. This review requires management judgment regarding future 
cash  flows.  If  these  estimates  or  their  related  assumptions  require  updating  in  the  future,  we  may  incur 
substantial losses due to the write-down or write-off of these assets. 

Goodwill and Intangible Assets – Impairment Assessments. When we acquire a business, a portion of 
the purchase consideration is typically allocated to acquired technology and other identifiable intangible assets, 
such as customer relationships and developed technology. The excess of the purchase consideration over the net 
of the acquisition-date fair value of identifiable assets acquired and liabilities assumed is recorded as goodwill. 
The amounts allocated to acquired technology and other intangible assets represent our estimates of their fair 
values at the acquisition date. We amortize the acquired technology and other intangible assets with finite lives 
over  their  estimated  useful  lives.  The  estimation  of  acquisition-date  fair  values  of  intangible  assets  and  their 
useful  lives  requires  us  to  make  assumptions  and  judgments,  including  but  not  limited  to  an  evaluation  of 
macroeconomic conditions as they relate to our business, industry and market trends, projections of future cash 
flows and appropriate discount rates. 

We  review  the  carrying  value  of  goodwill  using  the  methodology  prescribed  in  FASB  Accounting 
Standards  Codification  350  Intangibles—Goodwill  and  Other  (“ASC  350”). We  test  goodwill  for  impairment 
annually  in  our  fourth  fiscal  quarter  or  sooner  should  events  or  changes  in  circumstances  indicate  potential 
impairment  as  required  under  Accounting  Standard  Update  No.  2011-08,  “Testing  Goodwill  for  Impairment” 
(“ASU  2011-08”).  ASU  2011-08  provides  for  an  optional  assessment  of  qualitative  factors  of  impairment 
(“optional  assessment”)  prior  to  necessitating  a  two-step  quantitative  impairment  test.  Should  the  optional 
assessment  be  utilized  for  any  given  fiscal  year,  qualitative  factors  to  consider  include  cost  factors;  financial 
performance; legal, regulatory, contractual, political, business, or other factors; entity specific factors; industry 
and  market  considerations,  macroeconomic  conditions,  and  other  relevant  events  and  factors  affecting  the 
reporting unit. If, after assessing the totality of events or circumstances, it is more likely than not that the fair 
value  of  the  reporting  unit  is  greater  than  its  carrying  value,  then  performing  the  two-step  impairment  test  is 
unnecessary. 

Under the two-step quantitative impairment test, we use discounted cash flow models which include 
assumptions regarding projected cash flows. Variances in these assumptions could have a significant impact on 
our  conclusion  as  to  whether  goodwill  is  impaired,  or  the  amount  of  any  impairment  charge.  Impairment 
charges, if any, result from instances where the fair values of net assets associated with goodwill are less than 
their  carrying  values.  As  changes  in  business  conditions  and  our  assumptions  occur,  we  may  be  required  to 
record impairment charges. 

Management evaluates the Company as a single reporting unit for business and operating purposes as 
almost all of our revenue streams are generated by the same underlying technology whether acquired, purchased 
or developed. In  addition,  the  majority  of our  costs  are, by  their  nature,  shared  costs  that  are  not  specifically 

35 

 
 
 
 
 
identifiable to a geography or product line but relate to almost all products. As a result, there is a high degree of 
interdependency among our revenues and cash flows for levels below the consolidated entity and identifiable 
cash flows for a reporting unit separate from the consolidated entity are not meaningful. 

For our annual impairment assessment in fiscal 2014, 2013 and 2012 we did not utilize the optional 
assessment.  An  impairment  analysis  was  performed  at  the  enterprise  level  which  compared  our  market 
capitalization  to  our  net  assets  as  of  the  test  date,  November  30.  As  our  market  capitalization  substantially 
exceeded our net assets, there was no indication of goodwill impairment for fiscal 2014, 2013 and 2012. 

We  make  judgments  about  the  recoverability  of  purchased  finite  lived  intangible  assets  whenever 
events  or  changes  in  circumstances  indicate  that  an  impairment  may  exist.  Each  fiscal  year  we  evaluate  the 
estimated remaining useful lives of purchased intangible assets and whether events or changes in circumstances 
warrant  a  revision  to  the  remaining  periods  of  amortization.  Recoverability  of  finite  lived  intangible  assets  is 
measured by comparison of the carrying amount of the asset to the future undiscounted cash flows the asset is 
expected to generate. 

Assumptions and estimates about future values and remaining useful lives of our intangible assets are 
complex and subjective. They can be affected by a variety of factors, including external factors such as industry 
and  economic  trends  and  internal  factors  such  as  changes  in  our  business  strategy  and  our  internal  forecasts. 
Although  we  believe  the  historical  assumptions  and  estimates  we  have  made  are  reasonable  and  appropriate, 
different assumptions and estimates could materially impact our reported financial results. We did not recognize 
any intangible asset impairment charges in fiscal 2014, 2013 or 2012. 

Business Combinations. We make estimates, assumptions and judgments when valuing goodwill and 
other  intangible  assets  in  connection  with  the  initial  purchase  price  allocation  of  an  acquired  entity.  These 
estimates are based on a number of factors, including historical experience and market conditions. We allocate 
the purchase price of acquired companies to the tangible and intangible assets acquired and liabilities assumed, 
based  upon  their  estimated  fair  values  at  the  acquisition  date.  The  purchase  price  allocation  process  requires 
management  to  make  significant  estimates  and  assumptions,  especially  at  the  acquisition date  with  respect  to 
intangible assets and deferred revenue obligations assumed. 

Although  we believe  the  assumptions  and estimates  we  have  made  are reasonable,  they  are based  in 
part on historical experience and information obtained from the management of the acquired companies and are 
inherently uncertain. Examples of critical estimates in valuing certain of the intangible assets we have acquired 
or  may  acquire  in  the  future  include  but  are  not  limited  to  discount  rates,  future  expected  cash  flows  from 
software license sales, subscriptions, support agreements, consulting contracts, acquired developed technologies 
and  acquired  trade  names  and  trademarks  as  well  as  assumptions  about  the  period  of  time  the  acquired  trade 
names  and  trademarks  will  continue  to  be  used  in  our  combined  product  portfolio.  Unanticipated  events  and 
circumstances  may  occur  which  may  affect  the  accuracy  or  validity  of  such  assumptions,  estimates  or  actual 
results. 

In connection with the purchase price allocations for our acquisitions, we estimate the fair value of the 
deferred revenue obligations assumed. The estimated fair value of the obligations is determined utilizing a cost 
build-up approach. The cost build-up approach determines fair value by estimating the costs related to fulfilling 
the  obligations  plus  a  normal  profit  margin.  The  estimated  costs  to  fulfill  the  obligations  are  based  on  the 
historical costs related to fulfilling the obligations. 

We  estimate  the  fair  value  of  the  contingent  consideration  issued  in  business  combinations  using 
various  valuation  approaches,  as  well  as  significant  unobservable  inputs,  reflecting  our  assessment  of  the 
assumptions  market  participants  would  use  to  value  these  liabilities.  The  fair  value  of  our  liability-classified 
contingent consideration is remeasured at each reporting period with any changes in the fair value recorded as 
income  or  expense.  In  connection  with  our  acquisition  of  CEBOS,  Ltd.,  we  entered  into  an  agreement  that 
included two future payments of $0.8 million each, due April 2014 and April 2015, respectively. Each future 
payment  consists  of  $0.3  million  guaranteed  and  $0.5  million  contingent  upon  achievement  of  certain 

36 

 
 
 
 
 
 
 
development and earnings-based milestones. During fiscal 2014 CEBOS accomplished all development related 
goals  but  did  not  meet  certain  earnings  targets.  This  resulted  in  a  reduction  of  the  related  contingent 
consideration  by  $0.3  million  for  a  first  year  earn-out  of  $0.5  million,  paid  on  April  1,  2014.  The  additional 
undiscounted amount of future cash payments related to the second earn-out payment is between $0.3 million 
and $0.8 million. 

Valuation of Deferred Tax Assets and Tax Contingency Reserves. The carrying value of our deferred 
tax  assets  reflects  an  amount  that  is  more  likely  than  not  to  be  realized.  At  January  31,  2014,  we  had  $22.3 
million  of  deferred  tax  assets,  net  of  valuation  allowances,  consisting  of  $32.6  million  of  gross  deferred  tax 
assets  offset  by  valuation  allowances  of  $10.3  million.  In  assessing  the  likelihood  of  realizing  tax  benefits 
associated  with  deferred  tax  assets  and  the  need  for  a  valuation  allowance,  we  consider  the  weight  of  all 
available  evidence,  both  positive  and  negative,  including  expected  future  taxable  income  and  tax  planning 
strategies that are both prudent and feasible. There was a net decrease of valuation allowances recorded in fiscal 
2014 of $0.1 million. 

We are subject to income taxes in the U.S. and in various foreign jurisdictions. Significant judgment is 
required in determining our worldwide income tax position. In the ordinary course of a global business, there 
are  transactions  and  calculations  where  the  ultimate  tax  outcome  is  uncertain.  Our  estimate  of  the  potential 
outcome  for  any  uncertain  tax  position  requires  judgment.  For  tax  related  contingencies,  we  account  for 
uncertain  tax  positions  based  on  a  two-step  approach:  recognition  and  measurement.  We  recognize  a  tax 
position  when  we  determine  that  it  is  more  likely  than  not  that  the  position  will  be  sustained  upon  ultimate 
settlement with a taxing authority that has full knowledge of all relevant information. For those positions that do 
not  meet  the  recognition  threshold,  no  tax  benefit  is  recognized  in  the  financial  statements.  For  those  tax 
positions that meet the recognition threshold, we measure the tax position as the largest amount of benefit that 
has a greater than 50% likelihood of being realized upon ultimate settlement. We record interest and penalties 
related to income tax liabilities as income tax expense. We have reserves to address tax positions that could be 
challenged  by  taxing  authorities,  even  though  we  believe  that  the  positions  taken  are  appropriate.  Our  tax 
reserves are reviewed on a quarterly basis and adjusted as events occur that could affect our liability. 

Stock-Based Compensation. We account for share-based payments (“equity awards”) to employees in 
accordance with ASC 718, Compensation—Stock Compensation (“ASC 718”), which requires that share-based 
payments (to the extent they are compensatory) be recognized in our Consolidated Statements of Income and 
Comprehensive  Income  based  on  their  fair  values  as  measured  at  the  grant  date.  The  fair  value  of  an  equity 
award is recognized as stock-based compensation expense ratably over the vesting period of the equity award. 
Determining the fair value of stock-based awards at the grant date requires judgment and the fair value per share 
of historical grants of equity awards may not be indicative of the fair value per share for future grants of equity 
awards. 

Fair Value of SARs 

The fair value of stock-settled stock appreciation rights (“SARs”) is determined on the grant date of the 
award  using  the  Black-Scholes-Merton  valuation  model.  One  of  the  inputs  to  the  Black-Scholes-Merton 
valuation model is the fair market value on the date of the grant. As our stock price fluctuates, so does the fair 
value of our future SAR grants. Judgment is required in determining the remaining inputs to the Black-Scholes-
Merton valuation model. Furthermore, the values underlying these inputs fluctuate, which impacts the fair value 
of  our  future  SAR  grants.  These  inputs  include  the  expected  life,  volatility,  the  risk-free  interest  rate  and  the 
dividend rate. The following describes our policies with respect to determining these valuation inputs: 

Expected  Life  –  The  expected  life  valuation  input  includes  a  computation  that  is  based  on  historical 
vested SAR exercises and post-vest expiration patterns and an estimate of the expected life for SARs that were 
fully  vested  and  outstanding.  Furthermore,  based  on  our  historical  pattern  of  SAR  exercises  and  post-vest 
expiration  patterns  we  determined  that  there  are  two  discernable  populations,  which  include  QAD’s  directors 
and officers and all other QAD employees. The estimate of the expected life for SARs that were fully vested 
and outstanding was determined as the midpoint of a range as follows: the low end of the range assumes the 

37 

 
 
 
 
 
 
fully vested and outstanding SARs are exercised or expire unexercised on the evaluation date and the high end 
of the range assumes that these SARs are exercised or expire unexercised upon contractual term. 

Volatility  –  The  volatility  valuation  input  is  based  on  the  historical  volatility  of  our  common  stock, 

which we believe is representative of the expected volatility over the expected life of options and SARs. 

Risk Free Interest Rate – The risk-free interest rate is based on the U.S. Treasury constant maturities in 

effect at the time of grant for the expected term of the SAR. 

Dividend Rate – The dividend rate is based on our historical dividend payments per share. Historically, 
have we paid quarterly dividends at a rate of $0.072 per share of Class A common stock and $0.060 per share of 
Class B common stock. 

Fair Value of RSUs 

The fair value of restricted stock units (“RSUs”) is determined on the grant date of the award as the 
market  price  of  our  common  stock  on  the  date  of  grant,  reduced  by  the  present  value  of  estimated  dividends 
foregone  during  the  vesting  period.  As  our  stock  price  fluctuates,  so  does  the  fair  value  of  our  future  RSU 
grants.  Judgment  is  required  in  determining  the  present  value  of  estimated  dividends  foregone  during  the 
vesting  period.  We  estimate  the  dividends  for  purposes  of  this  calculation  based  on  our  historical  dividend 
payments per share. See above for discussion of dividend rate. 

While  we  recognize  as  stock-based  compensation  expense  the  entire  amount  of  the  fair  value  of  a 
vested  equity  award  once  it  has  vested,  during  the  periods  in  which  our  equity  awards  are  vesting,  we  are 
required to estimate equity awards that we expect will be canceled prior to vesting (“forfeitures”) and reduce the 
stock-based compensation expense recognized in a given period for the effects of estimated forfeitures over the 
expense  recognition  period  (“forfeiture  rate”).  To  determine  the  forfeiture  rate,  we  examine  the  historical 
pattern of forfeitures, which we believe is indicative of future forfeitures, in an effort to determine if there were 
any discernable forfeiture patterns based on certain employee populations. From this analysis, we identified two 
employee populations that have different historical forfeiture rates. One population includes QAD directors and 
officers  and  the  other  population  includes  all  other  QAD  employees.  The  impact  of  actual  forfeitures,  if 
significantly different from our estimated forfeitures, could materially affect our operating results. We evaluate 
the  forfeiture  rate  annually  or  more  frequently  when  there  have  been  any  significant  changes  in  forfeiture 
activity. 

We  record  deferred  tax  assets  for  equity  awards  that  result  in  deductions  on  our  income  tax  returns, 
based  on  the  amount  of  stock-based  compensation  recognized  and  the  fair  values  attributable  to  the  vested 
portion  of  those  equity  awards.  Because  the  deferred  tax  assets  we  record  are  based  upon  the  stock-based 
compensation expenses in a particular jurisdiction, the aforementioned inputs that affect the fair values of our 
equity awards may also indirectly affect our income tax expense. In addition, differences between the deferred 
tax assets recognized for financial reporting purposes and the actual tax deduction reported on our income tax 
returns are recorded in “Additional Paid-in Capital.” If the tax deduction is less than the deferred tax asset, the 
calculated shortfall reduces our pool of excess tax benefits. If the pool of excess tax benefits is reduced to zero, 
then subsequent shortfalls would increase our income tax expense. Our pool of excess tax benefits is computed 
in accordance with the alternative transition method pursuant to ASC 718. 

To the extent we change the terms of our employee stock-based compensation programs, experience 
fluctuations in the underlying criteria used to determine our equity award valuations and experience fluctuations 
in our patterns of forfeitures that differ from our current estimates, amongst other potential impacts, the stock-
based  compensation  expense  that  we  record  in  future  periods  and  the  tax  benefits  that  we  realize  may  differ 
significantly from what we have recorded in previous reporting periods. 

38 

 
 
 
 
 
 
 
 
RECENTLY ISSUED ACCOUNTING STANDARDS 

For a full description of recent accounting pronouncements, including the expected dates of adoption 
and estimated  effects on results of operations and financial condition, see Note 1 “Summary of Business and 
Significant Accounting Policies” within the Notes to Consolidated Financial Statements included in Item 15 of 
this Annual Report on Form 10-K. 

RESULTS OF OPERATIONS 

We operate in several geographical regions as described in Note 16 “Business Segment Information” 
within the Notes to Consolidated Financial Statements. In order to present our results of operations without the 
effects of changes in foreign currency exchange rates, we provide certain financial information on a “constant 
currency  basis”,  which  is  in  addition  to  the  actual  financial  information  presented  in  the  following  tables.  In 
order to calculate our constant currency results, we apply the foreign currency exchange rates that were in effect 
during the prior year to the current year results. 

Revenue 

(in thousands) 
Revenue: 
License fees . . . . . . . . . . . . . .  $
Percentage of total revenue . . . 
Subscription fees . . . . . . . . . . 
Percentage of total revenue . . . 
Maintenance and other . . . . . . 
Percentage of total revenue . . . 
Professional services . . . . . . . 
Percentage of total revenue . . . 
Total revenue. . . . . . . . . . . . .  $

Year Ended 
January 31, 2014 

Increase 
Compared 
to Prior Period
  % 

$ 

Year Ended 
January 31, 2013

Increase (Decrease) 
Compared 
to Prior Period 
  % 
$ 

Year Ended 
January 31, 2012

36,176 

$ 4,916 

16%  $

31,260 

$ (1,906) 

-6 %  $ 

14% 

12%   

19,406 

4,568 

31%   

14,838 

  5,051 

52 %   

7% 

6%   

139,557 

994 

1%   

138,563 

52% 

71,172 

3,661 

5%   

27% 

55%   

67,511 

27%   

904 

865 

1 %   

1 %   

33,166

13%

9,787

4%

137,659

56%

66,646

27%

266,311 

$ 14,139 

6%  $

252,172 

$ 4,914 

2 %  $ 

247,258

Total Revenue. Total revenue was $266.3 million, $252.2 million and $247.3 million for fiscal 2014, 
2013 and 2012, respectively. Holding foreign currency exchange rates constant to fiscal 2013, total revenue for 
fiscal 2014 would have been approximately $267.6 million, representing a $15.4 million, or 6%, increase from 
the  prior  year.  When  comparing  categories  within  total  revenue  at  constant  rates,  our  results  for  fiscal  2014 
included  increases  in  all  revenue  categories.  Our  customers  are  widely  dispersed  and  no  single  customer 
accounted for more than 10% of total revenue in any of the last three fiscal years. Revenue outside the North 
America region as a percentage of total revenue was 57% for fiscal 2014 and 2013. Revenue generated from the 
companies we acquired in fiscal 2013 contributed $12.0 million and $3.7 million to total revenue during fiscal 
2014 and 2013, respectively. Excluding revenue related to our fiscal 2013 acquisitions, total revenue increased 
in our North America and EMEA regions, remained relatively flat in our Asia Pacific region and decreased in 
our Latin America region during fiscal 2014 when compared to the same period last year. Our products are sold 
to manufacturing companies that operate mainly in the following six industries: automotive, consumer products, 
food  and  beverage,  high  technology,  industrial  products  and  life  sciences.  Given  the  similarities  between 
consumer  products  and  food  and  beverage  as  well  as  between  high  technology  and  industrial  products,  we 
aggregate  them  for  management  review.  Revenue  by  industry  for  fiscal  2014  was  approximately  28%  in 
automotive, 22% in consumer products and food and beverage, 34% in high technology and industrial products 
and  16%  in  life  sciences.  In  comparison,  revenue  by  industry  for  fiscal  2013  was  approximately  28%  in 
automotive, 22% in consumer products and food and beverage, 35% in high technology and industrial products 
and 15% in life sciences. 

Holding foreign currency exchange rates constant to fiscal 2012, total revenue for fiscal 2013 would 
have been approximately $257.2 million, representing a $9.9 million, or 4%, increase from the prior year. When 
comparing  categories  within  total  revenue  at  constant  rates,  our  fiscal  2013  results  included  increases  in  our 
maintenance  and  other  revenue,  subscription  fees,  and  professional  services  categories  partially  offset  by  a 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
decrease in license revenue. Our acquired company DynaSys added $3.5 million to total revenue in our EMEA 
region during fiscal 2013 while CEBOS added $0.2 million to total revenue in our North America region during 
fiscal 2013. Excluding revenue related to our acquisitions, total revenue increased in our North America, EMEA 
and Asia Pacific regions offset by a decrease in our Latin America region during fiscal 2013 when compared to 
fiscal  2012.  Revenue  by  industry  for  fiscal  2013  was  approximately  28%  in  automotive,  22%  in  consumer 
products and food and beverage, 35% in high technology and industrial products and 15% in life sciences. In 
comparison,  revenue  by  industry  for  fiscal  2012  was  approximately  28%  in  automotive,  24%  in  consumer 
products and food and beverage, 36% in high technology and industrial products and 12% in life sciences. 

License Revenue. License revenue was $36.2 million, $31.3 million and $33.2 million for fiscal 2014, 
2013 and 2012, respectively. Holding foreign currency exchange rates constant to fiscal 2013, license revenue 
for  fiscal  2014  would  have  been  approximately  $36.3  million,  representing  a  $5.0  million,  or  16%,  increase 
from the prior year. Product sales of the companies we acquired in fiscal 2013 contributed $3.6 million and $1.3 
million  to  license  revenue  for  fiscal  2014  and  2013,  respectively.  Excluding  revenue  recognized  from  our 
acquired products, license revenue increased in our North America and EMEA regions, remained relatively flat 
in our Asia Pacific region and decreased in our Latin America region during fiscal 2014 when compared to the 
same period last year. One of the metrics that management uses to measure license revenue performance is the 
number  of  customers  that  have  placed  sizable  license  orders  in  the  period.  During  fiscal  2014, 20  customers 
placed license orders totaling  more than $0.3 million, of which one exceeded $1.0 million. This compared to 
fiscal 2013 in which 19 customers placed license orders totaling more than $0.3 million, two of which exceeded 
$1.0 million. Although the number of license orders greater than $0.3 million was fairly consistent year over 
year, our overall license revenue increased primarily due to the benefit of recognizing revenue in fiscal 2014 
related to deals closed in previous periods but deferred for accounting purposes in previous periods. 

Holding foreign currency exchange rates constant to fiscal 2012, license revenue for fiscal 2013 would 
have  been  approximately  $31.7  million,  representing  a  $1.5  million,  or  5%,  decrease  from  the  prior  year. 
Product sales of the companies we acquired added $1.3 million to license revenue for fiscal 2013. Excluding 
revenue  recognized  from  our  acquisitions,  license  revenue  decreased  in  all  regions  except  for  Asia  Pacific 
during  fiscal  2013  when  compared  to  fiscal  2012.  During  fiscal  2013,  19  customers  placed  license  orders 
totaling more than $0.3 million, two of which exceeded $1.0 million. This compared to fiscal 2012 in which 21 
customers placed license orders totaling more than $0.3 million and no orders exceeded $1.0 million. Although 
the number of license orders greater than $0.3 million was fairly consistent year over year, our overall license 
revenue  declined  primarily  due  to  revenue  recognition  deferrals.  Seven  license  deals  over  $0.1  million  were 
deferred in full totaling $4.3 million in the fourth quarter of fiscal 2013. No license deals over $0.1 million were 
deferred in full in the fourth quarter of fiscal 2012. 

Subscription  Revenue.  Subscription  revenue  was  $19.4  million,  $14.8  million  and  $9.8  million  for 
fiscal  2014,  2013  and  2012,  respectively.  Holding  foreign  currency  exchange  rates  constant  to  fiscal  2013, 
subscription  revenue  for  fiscal  2014  would  have  been  $19.5  million,  representing  a  $4.7  million,  or  32%, 
increase from the prior year. Subscription revenue increased across all geographic regions in which we operated 
during  fiscal  2014  when  compared  to  fiscal  2013.  The  increase  in  subscription  revenue  was  primarily  due  to 
sales of our QAD Cloud ERP product offering which consists of new customers, QAD customers converting 
from  on-premise  and  additional  users  and  modules  purchased  from  our  existing  cloud  customers.  Our  global 
cloud revenue is growing, although at the present time our North America region generates the largest amount 
of  revenue.  We  expect  the  growth  rate  of  subscription  revenue  in  the  future  to  be  primarily  attributable  to 
growth in sales of our QAD Cloud ERP product offering. 

Holding foreign currency exchange rates constant to fiscal 2012, subscription revenue for fiscal 2013 
would have been $14.9 million, representing a $5.1 million, or 52%, increase from the prior year. Subscription 
revenue  increased  across  all  geographic  regions  in  which  we  operated  during  fiscal  2013  when  compared  to 
fiscal 2012. The increase in subscription revenue was due to additional revenue related to our QAD Cloud ERP 
product offering. 

40 

 
 
 
 
 
Products are generally shipped as orders are received or within a short period thereafter. Accordingly, 
we  have  historically  operated  with  little  backlog.  Because  of  the  generally  short  cycle  between  order  and 
shipment and the relatively low amount of subscription sales, we believe that our backlog as of any particular 
date  is  not  currently  significant.  Our  total  short-term  deferred  revenue  as  of  January  31,  2014  was  $104.2 
million, of which $87.3 million was related to deferred maintenance and will be recognized over the period of 
the  maintenance  support.  Deferred  subscriptions  totaled  $7.6  million  primarily  related  to  hosting  and  cloud 
services we will provide over periods up to the next twelve months. Deferred services totaled $5.3 million and 
represents  prepayments  for  our  professional  services  where  revenues  for  these  services  are  recognized  as  we 
complete the performance obligations as well as services already provided but deferred due to software revenue 
recognition  rules.  The  remaining  short-term  deferred  revenue  balance  as  of  January  31,  2014  of  $4.0  million 
primarily relates to deferred licenses where the majority of the balance is deferred due to U.S. GAAP revenue 
recognition rules. 

Maintenance and Other Revenue. Maintenance and other revenue was $139.6 million, $138.6 million 
and  $137.7  million  for  fiscal  2014,  2013  and  2012,  respectively.  Holding  foreign  currency  exchange  rates 
constant to fiscal 2013, maintenance and other revenue for fiscal 2014 would have been approximately $140.7 
million,  representing  a  $2.1  million,  or  2%,  increase  from  the  prior  year.  Revenue generated  from the 
companies we acquired in 2013 contributed $4.7 million and $1.1 million to maintenance and other revenue for 
fiscal 2014 and 2013, respectively. Excluding revenue recognized from our acquisitions, maintenance and other 
revenue  decreased  in  our  North  America  and  Latin  America  regions  and  increased  in  our  EMEA  and  Asia 
Pacific  regions  during  fiscal  2014  when  compared  to  fiscal  2013.  The  non-acquisition  related  decrease  in 
maintenance and other revenue was due to the impact of customers converting to QAD Cloud ERP in addition 
to  timing  differences  of  recognizing  previously  deferred  revenue  due  to  software  revenue  recognition  rules. 
When customers convert to QAD Cloud ERP they no longer pay for maintenance as those services are included 
as a component of the subscription offering. 

Holding  foreign  currency  exchange  rates  constant  to  fiscal  2012,  maintenance  and  other  revenue  for 
fiscal 2013 would have been approximately $140.9 million, representing a $3.2 million, or 2%, increase from 
the prior year. Revenue generated from the companies we acquired added $1.1 million to maintenance and other 
revenue  for fiscal  2013.  Excluding  revenue  recognized  from  our  acquisitions,  maintenance  and other  revenue 
increased in our North America, EMEA and Latin America regions and remained flat in our Asia Pacific region 
during fiscal 2013 when compared to fiscal 2012. The non-acquisition related increase in maintenance and other 
revenue was due to price increases, new customers, new users and new modules in excess of cancellations. 

We  track  our  rate  of  contract  renewals  by  determining  the  number  of  customer  sites  with  active 
contracts  as  of  the  end  of  the  previous  reporting  period  and  compare  this  to  the  number  of  customers  that 
renewed,  or  are  in  the  process  of  renewing,  their  maintenance  contracts  as  of  the  current  period  end.  Our 
maintenance contract renewal rate has remained in excess of 90% for fiscal 2014, 2013 and 2012. 

Professional  Services  Revenue.  Professional  services  revenue  was  $71.2  million,  $67.5  million  and 
$66.6 million for fiscal 2014, 2013 and 2012, respectively. Holding foreign currency exchange rates constant to 
fiscal 2013, professional services revenue for fiscal 2014 would have been $71.3 million, representing a $3.8 
million, or 6%, increase from the prior year. Revenue generated from the companies we acquired in fiscal 2013 
contributed $3.6 million and $1.3 million for fiscal 2014 and 2013, respectively. Excluding revenue recognized 
from  our  acquisitions,  professional  services  revenue  increased  in  our  North  America  and  EMEA  regions  and 
decreased in our Asia Pacific and Latin America regions during fiscal 2014 when compared to the same period 
last  year.  The  non-acquisition  related  increase  in  professional  services  revenue  period  over  period  can  be 
attributed  to  engagements  in  which  we  recognized  a  higher  amount  of  professional  services  revenue  per 
customer per quarter, which we believe was a result of increased cloud subscriptions and license sales which 
has resulted in larger implementation or upgrade projects during the year. 

Holding  foreign  currency  exchange  rates  constant  to  fiscal  2012,  professional  services  revenue  for 
fiscal  2013  would  have  been  $69.8  million,  representing  a  $3.2  million,  or  5%,  increase  from  the  prior  year. 
Revenue generated  from  the  companies  we  acquired  added  $1.3  million  to  professional  services  revenue  for 

41 

 
 
 
 
 
fiscal 2013. Excluding revenue recognized from our acquisitions, professional services revenue increased in our 
North America and EMEA regions and decreased in our Latin America and Asia Pacific regions during fiscal 
2013  when  compared  to  fiscal  2012.  The  non-acquisition  related  increase  in  professional  services  revenue 
period over period can be attributed to a higher number of engagements in fiscal 2013 compared to fiscal 2012. 

Total Cost of Revenue 

(in thousands) 
Cost of revenue: 
Cost of license fees . . . . . . . .   $
Cost of maintenance, 

subscription and other . . . .    
Cost of professional services  .    
Total cost revenue . . . . . . . . .   $
Percentage of revenue . . . . . .    

Year Ended 
January 31, 2014 

Increase (Decrease)
Compared 
to Prior Period 
  % 
$ 

Year Ended 
January 31, 2013

Increase (Decrease) 
Compared 
to Prior Period 
  % 

$ 

Year Ended 
January 31, 2012

4,978 

$

946 

23%  $

4,032 

$

(553)   

-12%  $

4,585 

44,947 
67,081 
117,006 

4,592 
3,875 
$ 9,413 

44%   

11% 
6% 
9%  $

40,355 
63,206 
107,593 

4,278 
(1,471)   
2,254 

$

12% 
-2% 
2%  $

43% 

36,077 
64,677 
105,339 

43%

Cost  of  license  fees  includes  license  royalties,  amortization  of  capitalized  software  costs  and 
fulfillment. Cost of maintenance, subscription and other includes personnel costs of fulfilling maintenance and 
subscription  contracts,  stock-based  compensation  for  those  employees,  travel  expense,  professional  fees, 
hosting costs, royalties, direct material and an allocation of information technology and facilities costs. Direct 
material  charges  include  the  cost  of  fulfilling  maintenance  and  subscription  contracts,  hardware,  costs 
associated with transferring our software to electronic media, printing of user manuals and packaging materials. 
Cost of professional services includes personnel costs of fulfilling service contracts, stock-based compensation 
for those employees, third-party contractor expense, travel expense for services employees and an allocation of 
information technology and facilities costs. 

Total  Cost  of  Revenue.  Total  cost  of  revenue  (combined  cost  of  license  fees,  cost  of  maintenance, 
subscription and other and cost of professional services) was $117.0 million for fiscal 2014, $107.6 million for 
fiscal 2013 and $105.3 million for fiscal 2012 and as a percentage of total revenue was 44% for fiscal 2014 and 
43%  for  fiscal  2013  and  2012.  Holding  foreign  currency  exchange  rates  constant  to  fiscal  2013,  total  cost  of 
revenue  for  fiscal  2014  would  have  been  approximately  $117.4  million  and  as  a  percentage  of  total  revenue 
would  have  been  unchanged  at  44%.  Our  acquisitions  contributed  a  non-currency  related  increase  of  $1.8 
million  to  total  cost  of  revenue  in  fiscal  2014  as  compared  to  fiscal  2013,which  was  primarily  comprised  of 
higher  personnel  costs.  Excluding  acquisitions,  the  non-currency  related  increase  in  cost  of  revenue  of  $8.0 
million  in  fiscal  2014  compared  to  fiscal  2013  was  primarily  due  to  higher  personnel  and  hosting  costs 
associated with higher subscription revenue; and higher subcontractor costs, bonuses and travel associated with 
higher services revenue. 

Holding foreign currency exchange rates constant to fiscal 2012, total cost of revenue for fiscal 2013 
would  have  been  approximately  $110.5  million  and  as  a  percentage  of  total  revenue  would  have  been 
unchanged  at  43%.  The  non-currency  related  increase  in  cost  of  revenue  of  $5.2  million  in  fiscal  2013 
compared  to  fiscal  2012  was  primarily  due  to  higher  personnel  and  hosting  costs  associated  with  higher 
subscription  revenue.  In  addition,  our  acquisitions  contributed  $2.1  million  to  total  cost  of  revenue  in  fiscal 
2013. 

Cost  of  License  Fees.  Cost  of  license  fees was  $5.0  million,  $4.0  million  and  $4.6  million  for  fiscal 
2014,  2013  and  2012,  respectively.  Holding  foreign  currency  exchange  rates  constant  to  fiscal  2013,  cost  of 
license  fees  for  fiscal  2014  would  have  been  unchanged  at  $5.0  million,  representing  an  increase  of  $1.0 
million,  or  25%.  The  non-currency  related  increase  in  cost  of  license  fees  of  $1.0  million  in  fiscal  2014 
compared to fiscal 2013 was due to higher amortization of acquired software technology and higher royalties 
associated with higher license revenue. As a percent of revenue, royalty expense remained consistent year over 
year. 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Holding foreign currency exchange rates constant to fiscal 2012, cost of license fees for fiscal 2013 would 
have been $4.1 million, representing a decrease of $0.5 million, or 11%. The non-currency related decrease in cost of 
license fees of $0.5 million in fiscal 2013 compared to fiscal 2012 was due to lower royalties resulting from lower 
license revenue. As a percent of revenue, royalty expense remained consistent year over year. 

Cost  of  Maintenance,  Subscription  and  Other.  Cost  of  maintenance,  subscription  and  other  was  $44.9 
million,  $40.4  million  and  $36.1  million  for  fiscal  2014,  2013  and  2012,  respectively.  Cost  of  maintenance, 
subscription and other as a percentage of maintenance, subscription and other revenues were 28% in fiscal 2014, 26% 
in  fiscal  2013  and  24%  in  fiscal  2012.  Holding  foreign  currency  exchange  rates  constant  to  fiscal  2013,  cost  of 
maintenance, subscription and other in fiscal 2014 would have been $45.2 million, representing an increase of $4.8 
million, or 12%. Our acquisitions contributed a non-currency related increase of $0.6 million to cost of maintenance, 
subscription and other in fiscal 2014 as compared to fiscal 2013, which was primarily comprised of higher personnel 
costs. Excluding acquisitions, the non-currency related increase in cost of maintenance, subscription and other of $4.2 
million in fiscal 2014 compared to fiscal 2013 was primarily due to higher subscription costs, which included higher 
salaries  and  related  costs  of  $1.5  million  as  a  result  of  higher  headcount  of  approximately  11  people  and  higher 
hosting costs of $1.4 million. We expect to continue investing in our cloud business and, as a result, we expect costs 
will continue to increase and margins may be impacted. Also contributing to higher cost of maintenance, subscription 
and other was higher partner fees of $0.5 million primarily related to outsourced support services and an increase in 
maintenance and subscription royalties of $0.3 million in fiscal 2014 when compared to fiscal 2013. As a percent of 
revenue, royalty expense remained consistent year over year. 

Holding foreign currency exchange rates constant to fiscal 2012, cost of maintenance, subscription and other 
in  fiscal  2013  would  have  been  $41.1  million,  representing  an  increase  of  $5.0  million,  or  14%.  The  non-currency 
related increase in cost of maintenance, subscription and other of $5.0 million in fiscal 2013 compared to fiscal 2012 
was primarily due to higher subscription costs, which included higher salaries and related costs of $1.2 million as a 
result of higher headcount of approximately 14 people and higher hosting costs of $1.0 million. In addition, we used 
services employees to help support our cloud customers and in fiscal 2013 we had higher associated personnel costs 
of  $1.5  million  allocated  from  cost  of  professional  services  to  cost  of  maintenance,  subscription  and  other.  Also 
contributing to higher cost of maintenance, subscription and other was an increase in maintenance and subscription 
royalties  of  $0.4  million  in  fiscal  2013  when  compared  to  fiscal  2012.  As  a  percent  of  revenue,  royalty  expense 
remained consistent year over year. Our acquisitions contributed $0.5 million to our fiscal 2013 cost of maintenance, 
subscription and other, primarily comprised of personnel costs. 

Cost  of  Professional  Services.  Cost  of  professional  services  was  $67.1  million,  $63.2  million  and  $64.7 
million  for  fiscal  2014,  2013  and  2012,  respectively.  Cost  of  professional  services  as  a  percentage  of  professional 
services  revenues  was  94%  for  fiscal  2014  and  2013  and  97%  for  fiscal  2012.  Holding  foreign  currency  exchange 
rates constant to fiscal 2013, cost of professional services in fiscal 2014 would have been $67.2 million, representing 
an  increase  of  $4.0  million,  or  6%.  Our  acquisitions  contributed  a  non-currency  related  increase  of  $1.3  million  to 
cost  of  professional  services  in  fiscal  2014  as  compared  to  fiscal  2013,  which  was  primarily  comprised  of 
higher personnel  costs.  Excluding  acquisitions,  the  non-currency  related  increase  in  cost  of  professional  services  of 
$2.7 million in fiscal 2014 compared to fiscal 2013 was due primarily to higher third-party contractor costs of $0.7 
million,  higher  bonuses  of  $0.7  million,  higher  travel  of  $0.6  million,  higher  salaries  and  related  costs  of  $0.5 
million and recognition of salaries previously deferred in connection with single element fixed price contracts of $0.5 
million partially offset by lower severance of $0.4 million.  

Holding foreign currency exchange rates constant to fiscal 2012, cost of professional services in fiscal 2013 
would have been $65.3 million, representing an increase of $0.6 million, or 1%. The non-currency related increase in 
cost of professional services of $0.6 million in fiscal 2013 compared to fiscal 2012 was due primarily to higher third-
party contractor costs of $1.2 million partially offset by lower information technology and facilities allocated costs of 
$0.4 million. In addition, we used services employees to help support our cloud customers and in fiscal 2013 we had 
higher associated personnel costs of $1.5 million allocated from cost of professional services to cost of maintenance 
subscription and other. Our acquisitions contributed $1.4 million to cost of professional services in fiscal 2013, 
which was primarily comprised of personnel costs. 

43 

 
 
 
 
Sales and Marketing 

Year Ended 

(in thousands) 
Sales and marketing . . . .   $ 
Percentage of revenue . .  

  January 31, 2014 
66,009 

Increase (Decrease)
Compared 
to Prior Period 
$ 
  % 
$  3,786 

Year Ended 

  January 31, 2013
62,223 

6%  $

Increase (Decrease) 
Compared 
to Prior Period 
$ 
  % 
$ 3,887 

25%   

25% 

Year Ended 
  January 31, 2012  

7%  $ 

58,336 

24%

Sales and marketing expense includes salaries, benefits, bonuses, stock-based compensation and travel 
expense for our sales and marketing employees in addition to costs of programs aimed at increasing revenue, 
such  as  trade  shows,  user  group  events,  advertising  and  various  sales  and  promotional  programs.  Sales  and 
marketing  expense  also  includes  personnel  costs  of  order  processing,  sales  agent  fees  and  an  allocation  of 
information technology and facilities costs. 

Sales and marketing expense was $66.0 million, $62.2 million and $58.3 million for fiscal 2014, 2013 
and 2012, respectively. Holding foreign currency exchange rates constant to fiscal 2013, fiscal 2014 sales and 
marketing expense would have been approximately $66.3 million, representing an increase of $4.1 million, or 
7%. Our acquisitions contributed a non-currency related increase of $1.9 million to sales and marketing expense 
in fiscal 2014 as compared to fiscal 2013, which was primarily comprised of higher personnel costs. Excluding 
acquisitions,  the  non-currency  related  increase  in  sales  and  marketing  expense  of  $2.2  million  in  fiscal  2014 
compared to fiscal 2013 was primarily due to higher commissions of $2.3 million and higher bonuses of $0.4 
million  partially  offset  by  lower  travel  of $0.4  million.  We  pay  and  expense  commissions for  cloud  deals  up 
front, whereas revenue is recognized in future periods. 

Holding  foreign  currency  exchange  rates  constant  to  fiscal  2012,  fiscal  2013  sales  and  marketing 
expense  would  have  been  approximately  $63.5  million,  representing  an  increase  of  $5.2  million,  or  9%.  The 
non-currency related increase in sales and marketing expense of $5.2 million in fiscal 2013 compared to fiscal 
2012 was primarily due to higher salaries of $1.6 million as a result of higher headcount of approximately 10 
people, higher travel costs of $0.5 million, higher payroll taxes of $0.4 million and higher sales agent fees of 
$0.2  million.  Our  acquisitions  contributed  $1.6  million  to  sales  and  marketing  expense  in  fiscal  2013,  which 
was primarily comprised of personnel costs. Sales and marketing expense for fiscal 2013 includes $0.7 million 
in commissions related to license deals that were deferred during the fourth quarter. 

Research and Development 

(in thousands) 
Research and 

development . . . . . . . .  $ 

Percentage of revenue . . . 

Year Ended 
  January 31, 2014 

Increase (Decrease)
Compared 
to Prior Period 
  % 
$ 

Year Ended 
  January 31, 2013  

Increase (Decrease) 
Compared 
to Prior Period 
% 
$ 

Year Ended 
January 31, 2012   

41,237 

$  2,905 

8%  $

38,332 

$ 2,624 

7%  $ 

15% 

15%  

35,708 

14%

Research and development is expensed as incurred and consists primarily of salaries, benefits, bonuses, 
stock-based  compensation,  training  and  travel  expense  for  research  and  development  employees  and 
professional services, such as fees paid to software development firms and independent contractors. Research 
and  development  expense  also  includes  an  allocation  of  information  technology  and  facilities  costs,  and  is 
reduced by reimbursements from joint development projects. As part of our vertical focus we regularly seek to 
engage  in  joint  development  arrangements  with  our  customers  in  order  to  enhance  specific  functionality  and 
industry experience, although the number and size of joint development arrangements may fluctuate. 

Research and development expense was $41.2 million, $38.3 million and $35.7 million for fiscal 2014, 
2013  and  2012,  respectively.  Holding  foreign  currency  exchange  rates  constant  to  fiscal  2013,  fiscal  2014 
research and development expense would have been approximately $41.4 million, representing an increase of 
$3.1 million, or 8%. Our acquisitions contributed a non-currency related increase of $1.7 million to research and 
development  expense  in  fiscal  2014  as  compared  to  fiscal  2013,  which  was  primarily  comprised  of 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
higher personnel costs and professional fees to support product development. Excluding acquisitions, the non-
currency related increase in research and development expense of $1.4 million in fiscal 2014 compared to fiscal 
2013 was due to lower joint development reimbursements of $1.3 million and higher salaries and related costs 
of $0.5 million as a result of higher headcount of approximately 6 people. We currently have no significant joint 
development projects in progress. These higher expenses were offset by a one-time reversal of accrued business 
and value-added taxes of $0.7 million due to governmental approval of an exemption certificate in one of our 
tax jurisdictions. 

Holding foreign currency exchange rates constant to fiscal 2012, fiscal 2013 research and development 
expense  would  have  been  approximately  $39.0  million,  representing  an  increase  of  $3.3  million,  or  9%.  The 
non-currency related increase in research and development expense of $3.3 million in fiscal 2013 compared to 
fiscal 2012 was primarily due to higher salaries and related costs of $1.4 million, as a result of higher headcount 
of  approximately  18  people  to  support  increased  internationalization  efforts;  and  lower  joint  development 
reimbursements  of  $1.3  million.  In  addition,  our  acquisitions  contributed  $0.8  million  to  research  and 
development expense in fiscal 2013, which was primarily comprised of personnel costs. 

General and Administrative 

(in thousands) 
General and administrative . . .  $
Percentage of revenue . . . . . . 

31,946  $ 

(6) 

12%   

Year Ended 
  January 31, 2014 

Increase (Decrease)
Compared 
to Prior Period 
  % 
$ 

Year Ended 

  January 31, 2013
31,952 

0%  $

Increase (Decrease) 
Compared 
to Prior Period 
$ 
  % 
$ 1,983 

Year Ended 
  January 31, 2012 
29,969 

7%  $ 

12%   

12% 

General and administrative expense includes salaries, benefits, bonuses, stock-based compensation and 
travel expense for our finance, human resources, legal and executive personnel, as well as professional fees for 
accounting and legal services, bad debt expense and an allocation of information technology and facilities costs. 

General and administrative expense was $31.9 million, $32.0 million and $30.0 million for fiscal 2014, 
2013  and  2012,  respectively.  Holding  foreign  currency  exchange  rates  constant  to  fiscal  2013,  fiscal  2014 
general and administrative expense would have been approximately $32.1 million, representing an increase of 
$0.1  million.  Our  acquisitions  contributed  a  non-currency  related  increase  of  $0.5  million  to  general  and 
administrative  expense  in  fiscal  2014  as  compared  to  fiscal  2013.  Excluding  acquisitions,  the  non-currency 
related decrease in general and administrative expense of $0.4 million in fiscal 2014 compared to fiscal 2013 
was primarily due to lower bad debt of $0.3 million and lower information technology and facilities allocated 
costs of $0.2 million partially offset by higher salaries and related costs of $0.4 million. 

Holding foreign currency exchange rates constant to fiscal 2012, fiscal 2013 general and administrative 
expense  would  have  been  approximately  $32.3  million,  representing  an  increase  of  $2.3  million,  or  8%.  The 
non-currency related increase in general and administrative expense of $2.3 million in fiscal 2013 compared to 
fiscal 2012 was primarily due to costs incurred from an internal system upgrade project of $1.0 million, higher 
salaries and related costs of $0.6 million as a result of higher headcount of approximately 13 people and higher 
information  technology  and facilities  allocated  costs of  $0.3  million.  In  addition, our acquisitions  contributed 
$0.4 million to general and administrative expense in fiscal 2013, which was primarily comprised of personnel 
costs and professional fees. 

Amortization of Intangibles from Acquisitions 

Amortization of intangibles from acquisitions totaled $710,000, $264,000 and $14,000 for fiscal years 
2014,  2013  and  2012,  respectively.  Amortization  expense  in  fiscal  2014  and  2013  was  due  to  the  intangible 
assets acquired from our DynaSys and CEBOS acquisitions. Amortization expense in fiscal 2012 was due to the 
intangible assets acquired in fiscal 2009 from our FullTilt acquisition and were fully amortized by the end of the 
fiscal 2012 first quarter. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Other (Income) Expense 

(in thousands) 
Other (income) expense . . . . . . 
Interest income . . . . . . . . . . . .  $ 
Interest expense . . . . . . . . . . . . 
Other (income) expense, net . . . 
Total other (income) expense, 

net . . . . . . . . . . . . . . . . . . . .  $ 

Percentage of revenue . . . . . . . 

Year Ended 
January 31, 2014 

Increase (Decrease)
Compared 
to Prior Period 
% 
$ 

Year Ended 
January 31, 2013

Increase (Decrease) 
Compared 
to Prior Period 
  % 
$ 

Year Ended 
January 31, 2012

(284)  $
829 
(1,294) 

306 
(161) 
  (2,412) 

52%  $
-16% 
-216% 

(590)  $
990 
1,118 

40 
(184) 
570 

6%  $ 

-16%   
104%   

(630) 
1,174 
548 

(749)  $ (2,267) 

-149%  $

0%   

1,518  $
1%  

426 

39%  $ 

1,092 

0%

Total  other  (income)  expense,  net  was  ($0.7)  million,  $1.5  million  and  $1.1  million  for  fiscal  2014, 
2013  and  2012,  respectively.  When  comparing  fiscal  2014  to  fiscal  2013,  the  favorable  change  is  primarily 
related  to  lower  foreign  exchange  losses  of  $1.2  million  and  an  increase  in  the  fair  value  of  our  interest  rate 
swap of $1.0 million. 

When  comparing  fiscal  2013  to  fiscal  2012,  the  unfavorable  change  is  related  to  higher  foreign 
exchange losses of $0.4 million and a decrease in the fair value of our interest rate swap of $0.4 million partially 
offset by lower interest expense of ($0.2) million and a government subsidy paid to one of our subsidiaries of 
($0.2) million. 

Interest rate swap valuations and foreign exchange gains and losses are subject to changes which are 
inherently  unpredictable.  Our  interest  rate  swap  is  accounted  for  using  mark-to-market  accounting. 
Accordingly,  changes  in  the  fair  value  of  the  swap  each  reporting  period  are  adjusted  through  earnings, 
subjecting us to non-cash volatility in our results of operations. The swap fixes the interest rate on our mortgage 
to  4.31%  over  the  entire  term  of  the  mortgage  and  effectively  lowered  our  interest  rate  from  the  previous 
mortgage rate of 6.5%. Although the agreement allows us to prepay the loan and exit the agreement early, we 
have no intention of doing so. As a result, we will have non-cash adjustments through earnings each reporting 
period.  Over  the  term  of  the  mortgage,  however,  the  net  impact  of  these  mark-to-market  adjustments  on 
earnings will be zero. 

Income Tax Expense 

(in thousands) 
Income tax expense . . . .  $ 
Percentage of revenue . . 
Effective tax rate . . . . . . 

Year Ended 
  January 31, 2014 
3,766 

Increase (Decrease)
Compared 
to Prior Period 
$ 
% 
115 

$ 

Year Ended 

  January 31, 2013
3,651 

3%  $

Increase (Decrease) 
Compared 
to Prior Period 
$ 
% 
$ (2,365) 

Year Ended 
  January 31, 2012  
6,016 

-39%  $ 

1% 
37% 

1% 
35% 

2%
36%

We recorded income tax expense of $3.8 million, $3.7 million and $6.0 million for fiscal 2014, 2013 
and  2012,  respectively.  QAD’s  effective  tax  rate  was  37%,  35%,  and  36%  for  fiscal  2014,  2013  and  2012, 
respectively. In total, our effective tax rate increased 2% in fiscal 2014 compared to fiscal 2013. This is because 
as  a  relative  percentage  of  income  our  non-deductible  equity  compensation  increased  in  addition  to  higher 
foreign withholding taxes. 

In total, our effective tax rate decreased 1% in fiscal 2013 compared to fiscal 2012. This is because as 
a relative percentage of income we benefitted from increased tax credits, operating in foreign jurisdictions and 
lower Subpart F income. These benefits were offset by increased withholding taxes and higher non-deductible 
equity compensation. 

For  further  information  regarding  income  taxes,  see  Note  11  “Income  Taxes”  within  the  Notes  to 

Consolidated Financial Statements included in Item 15 of this Annual Report on Form 10-K. 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LIQUIDITY AND CAPITAL RESOURCES 

Our  primary  source  of  cash  is  from  the  sale  of  licenses,  subscription,  maintenance  and  professional 
services to our customers. Our primary use of cash is payment of our operating expenses which mainly consist 
of  employee-related  expenses,  such  as  compensation  and  benefits,  as  well  as  general  operating  expenses  for 
facilities  and  overhead  costs.  In  addition  to  operating  expenses,  we  also  use  cash  for  capital  expenditures, 
payment of dividends and stock repurchases, and to invest in our growth initiatives, which include acquisitions 
of products, technology and businesses. 

At January 31, 2014, our principal sources of liquidity were cash and equivalents totaling $76.0 million 
and net accounts receivable of $71.3 million. At January 31, 2014, our cash and equivalents consisted of current 
bank  accounts,  registered  money  market  funds and  time  delineated deposits.  Approximately  80% of  our  cash 
and equivalents were held in U.S. dollar denominated accounts as of January 31, 2014. We have a U.S. line of 
credit  facility  with  Rabobank  that permits  unsecured  short-term  borrowings  of up  to $20  million.  Our  line of 
credit agreement contains customary covenants that could restrict our ability to incur additional indebtedness. 
Our line of credit is available for working capital or other business needs. We have not drawn on the line of 
credit during any of the last three fiscal years nor do we expect to draw on the line of credit during fiscal 2015. 

Our  primary  commercial  banking  relationship  is  with  Bank  of America  and  its  global  affiliates.  Our 
cash  and  equivalents  are  held  by  diversified  financial  institutions  globally,  and  as  of  January  31,  2014  the 
portion of our cash and equivalents held by or invested through Bank of America was approximately 95%. Our 
largest  cash  concentration  is  in  Ireland  where  we  pool  the  cash  generated  by  our  EMEA  subsidiaries.  The 
majority of our cash and equivalents are held in investment accounts which are predominantly placed in money 
market mutual funds invested in U.S. Treasury and government securities. The remaining cash and equivalents 
are held in deposit accounts and certificates of deposit. 

The amount of cash and equivalents held by foreign subsidiaries was $55.1 million and $53.3 million 
as of January 31, 2014 and 2013, respectively. If these funds are needed for our operations in the U.S., and if 
U.S.  tax  has  not  been  previously  provided,  we  would  be  required  to  accrue  and  pay  taxes  in  the  U.S.  to 
repatriate these funds. Our current plans do not demonstrate a need to repatriate funds permanently reinvested in 
our foreign subsidiaries for our operations in the U.S. and it is not practicable to make a worldwide estimate of 
the amount of tax which may be payable upon distribution. 

The following table summarizes our cash flows for the fiscal years ended January 31, 2014, 2013 and 

2012, respectively. 

(in thousands) 
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . .  $
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . .   
Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . .   
Effect of foreign exchange rates on cash and equivalents. . . . . . .   
Net increase (decrease) in cash and equivalents . . . . . . . . . . . . . . .  $

Years Ended January 31, 
2013 

2012

2014

24,140 
(5,112) 
(7,576) 
(477) 
10,975 

$

$

$ 

16,039 
(11,381) 
(16,641) 
65 
(11,918)  $ 

21,448 
(4,147)
(7,725)
75 
9,651 

Typical  factors  affecting  our  cash  provided  by  operating  activities  include  our  level  of  revenue  and 
earnings for the period, the timing and amount of employee bonus payments and income tax payments, and the 
timing  of  cash  collections  from  our  customers,  which  is  our  largest  source  of  operating  cash  flow.  Net  cash 
flows provided  by operating activities  was $24.1  million  for fiscal  2014  compared  to $16.0  million  for fiscal 
2013. The $8.1 million increase in net cash flows provided by operating activities was primarily attributable to 
the positive cash flow effect of changes in accounts receivable of $5.5 million due to higher cash collections. 

Capital  expenditures  were  $4.8  million  for  fiscal  2014  compared  to  $3.1  million  for  fiscal  2013. 
Capital  expenditures  in  fiscal  2014  consisted  of  furniture  and  equipment  related  to  office  moves,  office 

47 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
equipment  and  capitalized  software  related  to  our  internal  ERP  system  upgrade.  We  continue  to  monitor  our 
capital spending and do not believe we are delaying critical capital expenditures required to run our business. 

Dividend  payments  for  fiscal  2014  consisted  of  $5.3  million  in  cash  and  10,000  shares  of  Class  A 
common stock with a fair value of $0.1 million. Dividend payments for fiscal 2013 consisted of $8.1 million in 
cash and 50,000 shares of Class A common stock with a fair value of $0.6 million. The decrease in dividend 
payments in fiscal 2014 when compared to fiscal 2013 was due to the declaration and payment of a one-time 
cash dividend in fiscal 2013 of $4.4 million. In the second quarter of fiscal 2014 we began paying dividends in 
cash only. Prior to the second quarter of fiscal 2014 we allowed shareholders the choice of a stock dividend or 
cash dividend payment. We expect to continue to pay dividends in cash only; however, on a regular basis the 
Board of Directors evaluates our ability to continue to pay dividends as well as the structure of any potential 
dividend payments. 

On September 22, 2011, we announced that our Board of Directors approved a stock repurchase plan. 
A total of one million shares were authorized for repurchase under the plan. During fiscal 2014 we repurchased 
45,000 shares and 8,000 shares of Class A and Class B common stock, respectively. The average share price 
was $13.34 and $12.02 for Class A and Class B stock, respectively, for total cash consideration of $0.7 million 
including fees. Since the inception of the plan we repurchased 897,000 and 103,000 shares of Class A and Class 
B common stock, respectively, for total cash consideration of $12.5 million including fees. As of March 2013, 
all  shares  authorized  under  the  plan  had  been  repurchased  and  the  plan  was  closed.  The  Board  of  Directors 
continues to evaluate our position relating to future potential repurchases on a regular basis. 

During  fiscal  2013  we  acquired  DynaSys  and  CEBOS  for  the  purpose  of  expanding  our  product 
offerings  and  driving  revenue  growth.  DynaSys  provides  demand  and  supply  chain  planning  software  and 
CEBOS provides quality management and regulatory compliance software. The total combined purchase price 
for the two acquisitions, not including future earnouts, was $7.8 million, net of cash acquired of $3.2 million, 
and was funded entirely with cash on hand. The CEBOS acquisition also included two future earnout payments 
of up to $0.8 million each year, due April 2014 and April 2015. During fiscal 2014 CEBOS accomplished all 
development related goals but did not meet certain earnings targets related to first earnout. This resulted in a 
reduction of the related contingent consideration by $0.3 million for a first year earn-out of $0.5 million, paid 
on April 1, 2014. The additional undiscounted amount of future cash payments related to the second earn-out 
payment is between $0.3 million and $0.8 million. 

We  have  historically  calculated  accounts  receivable  days’  sales  outstanding  (“DSO”),  using  the 
countback, or last-in first-out, method. This method calculates the number of days of billed revenue represented 
by  the  accounts  receivable  balance  as  of  period  end.  When  reviewing  the  performance  of  our  entities,  DSO 
under the countback method is used by management. It is management’s belief that the countback method best 
reflects  the  relative  health  of  our  accounts  receivable  as  of  a  given  quarter-end  or  year-end  because  of  the 
cyclical nature of our billings. Our billing cycle includes high annual maintenance renewal billings at year-end 
that will not be recognized as earned revenue until future periods. 

DSO under the countback method was relatively consistent at 49 days and 52 days as of January 31, 
2014  and  2013,  respectively.  DSO  using  the  average  method,  which  is  calculated  utilizing  the  accounts 
receivable balance and earned revenue for the most recent quarter, was 87 days and 99 days at January 31, 2014 
and 2013, respectively. The decrease in DSO was primarily due to collections in excess of billings. The aging of 
our  accounts  receivable  remained  consistent  when  compared  with  the  same  period  last  year.  We  believe  our 
reserve methodology is adequate, our reserves are properly stated as of January 31, 2014 and the quality of our 
receivables remains good. 

There  have  been  no  material  changes  in  our  contractual  obligations  or  commercial  commitments 
outside the ordinary course of business. Cash requirements for items other than normal operating expenses are 
anticipated for capital expenditures, dividend payments and other equity transactions. We may require cash for 
acquisitions of new businesses, software products or technologies complementary to our business. 

48 

 
 
 
 
 
 
 
We believe that our cash on hand, net cash provided by operating activities and available borrowings 
under  our  existing  credit  facility  will  provide  us  with  sufficient  resources  to  meet  our  current  and  long-term 
working capital requirements, debt service, dividend payments and other cash needs for at least the next twelve 
months. 

CONTRACTUAL OBLIGATIONS 

The  following  table  summarizes  our  significant  contractual  obligations  at  January  31,  2014  and  the 

effect these contractual obligations are expected to have on our liquidity and cash flows in future periods. 

Notes payable . . . . . . . . . . . . .     $ 
Notes payable interest 

payments . . . . . . . . . . . . . . .      
Lease obligations . . . . . . . . . .      
Purchase obligations . . . . . . .      
Obligations associated with 

acquisitions . . . . . . . . . . . . .      
Total . . . . . . . . . . . . . . . . . . . . .     $ 

2015 

Years Ended January 31,
2017

2016

2018

2019

  Thereafter 

Total

0.4  $

0.4  $

(In millions)
0.4  $

0.4  $

0.5  $ 

13.4   $ 

15.5

0.7 
6.1 
4.2 

0.7 
4.3 
2.5 

0.6 
2.7 
0.6 

0.6 
1.9 
— 

0.6 
1.3 
— 

1.9  
0.6  
—  

0.5 
11.9  $

0.8 
8.7  $

— 
4.3  $

— 
2.9  $

— 
2.4  $ 

—  
15.9   $ 

5.1
16.9
7.3

1.3
46.1

Purchase  obligations  are  contractual  obligations  for  the  purchase  of  goods  or  services.  They  are 
defined  as  agreements  that  are  enforceable  and  legally  binding  on  QAD  which  specify  all  significant  terms, 
including: fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the 
approximate  timing  of  the  transaction.  Purchase  obligations  relate  primarily  to  information  technology 
infrastructure costs, hosting services agreements and costs associated with our sales and marketing events. 

We have omitted unrecognized  tax benefits  from  this  table  due  to  the  inherent uncertainty  regarding 
the  timing  of  potential  issue  resolution.  Specifically,  either  (a)  the  underlying  positions  have  not  been  fully 
enough  developed  under  audit  to  quantify  at  this  time,  or  (b)  the  years  relating  to  the  issues  for  certain 
jurisdictions  are  not  currently  under  audit.  As  of  January  31,  2014,  we  had  $2.6  million  of  unrecognized  tax 
benefits. For further information regarding the unrecognized tax benefits see Note 11 “Income Taxes” within 
Notes to Consolidated Financial Statements. 

Purchase orders or contracts for the purchase of supplies and other goods and services are not included 
in the table above. We are not able to determine the aggregate amount of such purchase orders that represent 
contractual  obligations,  as  purchase  orders  may  represent  authorizations  to  purchase  rather  than  binding 
agreements. Our purchase orders are based on our current procurement or development needs and are fulfilled 
by our vendors within short time frames. We do not have significant agreements for the purchase of supplies or 
other  goods  specifying  minimum  quantities  or  set  prices  that  exceed  our  expected  requirements  for  three 
months. 

We have certain royalty commitments associated with the shipment and licensing of certain products. 
Royalty expense is generally based on the number of units shipped or a percentage of the underlying revenue. 
Royalty  expense,  included  in  cost  of  license  fees,  maintenance,  subscription  and  other  revenue,  was  $16.2 
million, $15.6 million and $15.7 million in fiscal 2014, 2013 and 2012, respectively. 

Credit Facility 

On July 8, 2011, we entered into an unsecured credit agreement with Rabobank, N.A. (the “Facility”). 
The Facility provided a one-year commitment through July 15, 2012 for a $20 million line of credit for working 
capital  or  other  business  needs.  We  paid  a  commitment  fee  of  0.25%  per  annum  of  the  daily  average  of  the 
unused  portion  of  the  $20  million  Facility.  Borrowings  under  the  Facility  bore  interest  at  a  rate  equal  to  one 

49 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
month LIBOR plus 0.75%. On July 13, 2012, we entered into an amendment to the Facility. The amendment 
extended the maturity of the Facility from July 15, 2012 to July 15, 2014. The amendment did not provide for 
any change in the variable rate of interest or debt covenants. 

The  Facility  provides  that  we  maintain  certain  financial  and  operating  ratios  which  include,  among 
other provisions, minimum liquidity on a consolidated basis of $25 million in cash and equivalents at all times, 
a  current  ratio  (calculated  using  current  liabilities  excluding  deferred  revenue)  of  not  less  than  1.3  to  1.0 
determined at the end of each fiscal quarter, a leverage ratio of not more than 1.5 to 1.0 determined at the end of 
each fiscal quarter, and a debt service coverage ratio of not less than 1.5 to 1.0 determined at the end of each 
fiscal  year.  The  Facility  also  contains  customary  covenants  that  could  restrict  our  ability  to  incur  additional 
indebtedness. At January 31, 2014, the effective borrowing rate would have been 0.91%. 

As of January 31, 2014, there were no borrowings under the Facility and we were in compliance with 
the financial covenants. We expect to renew this facility prior to its expiration in July 2014, under similar terms 
and based on market conditions at the time of renewal, although there can be no assurances that renewal will 
occur on reasonable terms, if at all. 

Note Payable 

In July 2004, QAD Ortega Hill, LLC, a limited liability company wholly owned by QAD Inc. (“QAD 
Ortega  Hill,  LLC”),  entered  into  a  loan  agreement  (the  “2004  Mortgage”)  with  Rabobank,  N.A.  The  2004 
Mortgage had an original principal amount of $18.0 million and bore interest at a fixed rate of 6.5%. The 2004 
Mortgage  was  secured  by  our  headquarters  located  in  Santa  Barbara,  California.  The  terms  of  the  2004 
Mortgage  provided  for  QAD  Ortega  Hill,  LLC  to  make  119  monthly  payments  of  $115,000  consisting  of 
principal and interest and one final principal payment of $15.4 million. The 2004 Mortgage was scheduled to 
mature  in  July  2014.  The  2004  Mortgage  was  refinanced  on  May  30,  2012  as  described  below.  The  unpaid 
balance as of the date of the refinance was $16.1 million. 

Effective  May  30,  2012,  QAD  Ortega  Hill,  LLC  entered  into  a  variable  rate  credit  agreement  (the 
“2012 Mortgage”) with Rabobank, N.A., to refinance the 2004 Mortgage. The 2012 Mortgage has an original 
principal  balance  of  $16.1  million  and  bears  interest  at  the  one-month  LIBOR  rate  plus  2.25%.  One  month 
LIBOR  was  0.16%  at  January  31,  2014.  The  2012  Mortgage  matures  in  June  2022  and  is  secured  by  our 
headquarters located in Santa Barbara, California. In conjunction with  the 2012 Mortgage, QAD Ortega Hill, 
LLC entered into an interest rate swap with Rabobank, N.A. The swap agreement has an initial notional amount 
of $16.1 million and a schedule matching that of the underlying loan that synthetically fixes the interest rate on 
the debt at 4.31% for the entire term of the 2012 Mortgage. The terms of the 2012 Mortgage provide for QAD 
Ortega Hill, LLC to make net monthly payments of $88,100 consisting of principal and interest and one final 
payment of $11.7 million. The unpaid balance as of January 31, 2014 was $15.5 million. 

Lease Obligations 

We lease certain office facilities, office equipment and automobiles under operating lease agreements. 
Future minimum rental payments under non-cancelable operating lease commitments with terms of more than 
one year are included in the above table of contractual obligations. For further discussion of our leased office 
facilities, see Item 2 entitled “Properties” included elsewhere in this Annual Report on Form 10-K. 

Obligations Associated With Acquisitions 

We  estimate  the  fair  value  of  the  contingent  consideration  issued  in  business  combinations  using 
various  valuation  approaches,  as  well  as  significant  unobservable  inputs,  reflecting  our  assessment  of  the 
assumptions  market  participants  would  use  to  value  these  liabilities.  The  fair  value  of  our  liability-classified 
contingent consideration is remeasured at each reporting period with any changes in the fair value recorded as 
income  or  expense.  In  connection  with  our  acquisition  of  CEBOS,  Ltd.,  we  entered  into  an  agreement  that 
included two future payments of $0.8 million each, due April 2014 and April 2015, respectively. Each future 

50 

 
 
 
 
 
 
 
 
 
payment  consists  of  $0.3  million  guaranteed  and  $0.5  million  contingent  upon  achievement  of  certain 
development and earnings-based milestones. During fiscal 2014 CEBOS accomplished all development related 
goals  but  did  not  meet  certain  earnings  targets.  This  resulted  in  a  reduction  of  the  related  contingent 
consideration  by  $0.3  million  for  a  first  year  earn-out  of  $0.5  million,  paid  on  April  1,  2014.  The  additional 
undiscounted amount of future cash payments related to the second earn-out payment is between $0.3 million 
and $0.8 million. 

Off-Balance Sheet Arrangements 

As  of  January  31,  2014,  we  did  not  have  any  off-balance  sheet  arrangements  as  defined  in  Item 

303(a)(4)(ii) of SEC Regulation S-K. 

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Foreign  Exchange  Rates.  We  have  operations  in  foreign  locations  around  the  world  and  we  are 
exposed to risk resulting from fluctuations in foreign currency exchange rates. The foreign currencies for which 
we currently have the most significant exposure are the euro, Australian dollar, Japanese yen and Brazilian real. 
These  foreign  currency  exchange  rate  movements  could  create  a  foreign  currency  gain  or  loss  that  could  be 
realized  or  unrealized  for  us.  Unfavorable  movements  in  foreign  currency  exchange  rates  between  the  U.  S. 
dollar and other foreign currencies may have an adverse impact on our operations. We did not have any foreign 
currency  forward  or  option  contracts  or  other  material  foreign  currency  denominated  derivatives  or  other 
financial instruments open as of January 31, 2014. 

We  face  two  risks  related  to  foreign  currency  exchange  rates—translation  risk  and  transaction  risk. 
Amounts  invested  in  our  foreign  operations  are  translated  into  U.S.  dollars  using  period-end  exchange  rates. 
The resulting translation adjustments are recorded as a component of accumulated other comprehensive loss in 
the  Consolidated  Balance  Sheets.  Revenues  and  expenses  in  foreign  currencies  translate  into  higher  or  lower 
revenues and expenses in U.S. dollars as the U.S. dollar weakens or strengthens against other currencies. Our 
international subsidiaries also hold U.S. dollar and euro-based net monetary accounts subject to revaluation that 
results  in  realized  or  unrealized  foreign  currency  gains  or  losses.  Furthermore,  we  have  exposure  to  foreign 
exchange  fluctuations  arising  from  the  remeasurement  of  non-functional  currency  assets,  liabilities  and 
intercompany balances into U.S. dollars for financial reporting purposes. 

For  fiscal  2014,  2013  and  2012,  approximately  40%  of  our  revenue  was  denominated  in  foreign 
currencies.  We  also  incurred  a  significant  portion  of  our  expenses  in  currencies  other  than  the  U.S.  dollar, 
approximately  45%  for  fiscal  2014,  2013  and  2012.  Based  on  a  hypothetical  10%  adverse  movement  in  all 
foreign currency exchange rates, our operating income would be adversely affected by approximately 6% (our 
expenses would be adversely affected by approximately 5%, partially offset by a positive effect on our revenue 
of approximately 4%). 

For fiscal 2014, 2013 and 2012, foreign currency transaction and remeasurement (gain) losses totaled 
$(0.1) million, $1.2 million and $0.8 million, respectively, and are included in “Other (income) expense, net” in 
our Consolidated Statements of Income and Comprehensive Income. We performed a sensitivity analysis on the 
net  U.S.  dollar  and  euro-based  monetary  accounts  subject  to  revaluation  that  are  held  by  our  international 
subsidiaries  and  on  the  non-functional  currency  assets,  liabilities  and  intercompany  balances  that  are 
remeasured  into  U.S.  dollars.  A  hypothetical  10%  adverse  movement  in  all  foreign  currency  exchange  rates 
would result in foreign currency transaction and remeasurement losses of approximately $1.4 million and our 
income before taxes would be adversely affected by approximately 14%. 

These estimates assume an adverse shift in all foreign currency exchange rates against the U.S. dollar, 
which do not always move in the same direction or in the same degrees, and actual results may differ materially 
from the hypothetical analysis. 

51 

 
 
 
 
 
 
 
 
 
Interest Rates. We invest our surplus cash in a variety of financial instruments, consisting principally 
of short-term marketable securities with maturities of less than 90 days at the date of purchase. Our investment 
securities are held for purposes other than trading. Cash balances held by subsidiaries are invested primarily in 
registered money market funds with local operating banks. Based on an interest rate sensitivity analysis of our 
cash  and  equivalents  we  estimate  a  10%  adverse  change  in  interest  rates  from  the  2014  fiscal  year-end  rates 
would not have a material adverse effect on our cash flows or financial condition for the next fiscal year. 

Our debt is comprised of a loan agreement, secured by real property, which bears interest at the one-
month LIBOR rate plus 2.25%. In conjunction with the loan agreement we entered into an interest rate swap. 
The  swap  agreement  has  an  initial  notional  amount  and  schedule  matching  that  of  the  underlying  loan  that 
synthetically  fixes  the  interest  rate  on  the  debt  at  4.31%.  Additionally,  we  have  an  unsecured  line  of  credit 
which bears interest at the one month LIBOR rate plus 0.75%. As of January 31, 2014 there were no borrowings 
under our unsecured line of credit. 

Our interest rate swap is accounted for using mark-to-market accounting. Accordingly, changes in the 
fair value of the swap each reporting period are adjusted through earnings, subjecting us to non-cash volatility 
in  our results of operations. We prepared  a  sensitivity  analysis  using  a modeling  technique  that  measures  the 
change in the fair values arising from a hypothetical 10% adverse movement in levels of interest rates across the 
entire yield curve, with all other variables held constant. Based upon the results of this analysis a 10% adverse 
change in interest rates from the January 31, 2014 rates would cause a $0.3 million reduction in our results of 
operations.  We  believe  it  is  prudent  to  hedge  the  expected  volatility  of  the  variable  rate  mortgage  on  our 
corporate headquarters. The swap fixes the interest rate on our mortgage to 4.31% over the entire term of the 
mortgage  and  effectively  lowers  our  interest  rate  from  the  previous  mortgage  rate  of  6.5%.  Although  the 
agreement allows us to prepay the loan and exit the agreement early, we have no intention of doing so. As a 
result, we will have non-cash adjustments through earnings each reporting period. However, over the term of 
the mortgage, the net impact of these mark-to-market adjustments on earnings will be zero. 

ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

The response to this item is included in Item 15 of this Annual Report on Form 10-K. 

ITEM 9. 

CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING 
AND FINANCIAL DISCLOSURE 

None. 

ITEM 9A.  CONTROLS AND PROCEDURES 

(a) Evaluation of Disclosure Controls and Procedures 

QAD  maintains  disclosure  controls  and  procedures  that  are  designed  to  ensure  that  information 
required  to  be  disclosed  in  reports  that  it  files  or  submits  under  the  Securities  Exchange  Act  of  1934  (the 
“Exchange  Act”)  is  recorded,  processed,  summarized  and  reported  within  the  time  periods  specified  in 
Securities  and  Exchange  Commission  rules  and  forms,  and  that  such  information  is  accumulated  and 
communicated  to  management  to  allow  timely  decisions  regarding  required  disclosure.  QAD’s  management, 
with the participation of the Chief Executive Officer and the Chief Financial Officer, evaluated the effectiveness 
of QAD’s disclosure controls and procedures as of the end of the period covered by this Annual Report on Form 
10-K.  Based  on  this  evaluation,  QAD’s  principal  executive  officer  and  principal  financial  officer  have 
concluded that QAD’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under 
the Exchange Act) were effective at the reasonable assurance level. 

52 

 
 
 
 
 
 
 
 
 
(b) Management’s Report on Internal Control Over Financial Reporting 

QAD’s  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over 
financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, as 
amended. QAD’s system of internal control over financial reporting is designed to provide reasonable assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  consolidated  financial  statements  for 
external  purposes  in  accordance  with  generally  accepted  accounting  principles.  QAD’s  internal  control  over 
financial reporting includes those policies and procedures that: (i) pertain to the maintenance of records that, in 
reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  QAD’s  assets;  (ii)  provide 
reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that QAD’s receipts and expenditures are being 
made only in accordance with authorizations of QAD’s management and directors; and (iii) provide reasonable 
assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or  disposition  of  QAD’s 
assets that could have a material effect on the financial statements. 

Management  has  assessed  the  effectiveness  of  QAD’s  internal  control  over  financial  reporting  as  of 
January 31, 2014 based on the criteria described in Internal Control — Integrated Framework (1992) issued by 
the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). Based on management’s 
assessment, management has concluded that QAD’s internal control over financial reporting was effective at the 
reasonable assurance level as of January 31, 2014. We reviewed the results of management’s assessment with 
our Audit Committee. 

Our independent registered public accounting firm, KPMG LLP, has audited our internal control over 
financial reporting as of January 31, 2014, as stated in their report included in this Annual Report on Form 10-
K. 

(c) Changes in Internal Control over Financial Reporting 

There  were  no  changes  in  the  Company’s  internal  control  over  financial  reporting  identified  in 
connection with the evaluation required by paragraph (d) of Exchange Act Rules 13a-15 or 15d-15 that occurred 
during our last fiscal quarter that have materially affected, or are reasonably likely to materially affect, internal 
control over financial reporting. 

(d) Limitations on the Effectiveness of Controls 

QAD’s management does not expect that its disclosure controls and procedures or its internal control 
over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived 
and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are 
met. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute 
assurance that all control issues and instances of fraud, if any, within QAD have been detected. The design of 
any system of controls also is based in part upon certain assumptions about the likelihood of future events, and 
there can be no assurance that any design will succeed in achieving its stated goals under all potential future 
conditions;  over  time,  controls  may  become  inadequate  because  of  changes  in  conditions,  or  the  degree  of 
compliance with policies or procedures may deteriorate. 

53 

 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders 
QAD Inc.: 

We  have  audited  the  internal  control  over  financial  reporting  of  QAD  Inc.  as  of  January  31,  2014, 
based  on  criteria  established  in  Internal  Control  –  Integrated  Framework  (1992)  issued  by  the  Committee  of 
Sponsoring Organizations of the Treadway Commission (COSO). Management of QAD Inc. is responsible for 
maintaining  effective  internal  control  over  financial  reporting  and  for  its  assessment  of  the  effectiveness  of 
internal control over financial reporting, included in the accompanying report entitled Management’s Report on 
Internal Control Over Financial Reporting included in Item 9A.(b). Our responsibility is to express an opinion 
on the internal control over financial reporting of QAD Inc. based on our audit. 

We  conducted  our  audit  in  accordance  with  the  standards  of  the  Public  Company  Accounting 
Oversight  Board  (United  States).  Those  standards  require  that  we  plan  and  perform  the  audit  to  obtain 
reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all 
material  respects.  Our  audit  included  obtaining  an  understanding  of  internal  control  over  financial  reporting, 
assessing  the  risk  that  a  material  weakness  exists,  and  testing  and  evaluating  the  design  and  operating 
effectiveness  of  internal  control  based  on  the  assessed  risk.  Our  audit  also  included  performing  such  other 
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable 
basis for our opinion. 

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable 
assurance regarding the reliability of financial reporting and the preparation of financial statements for external 
purposes  in  accordance  with  generally  accepted  accounting  principles.  A  company’s  internal  control  over 
financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in 
reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) 
provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of 
the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized 
acquisition,  use,  or  disposition  of  the  company’s  assets  that  could  have  a  material  effect  on  the  financial 
statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that 
controls may become inadequate because of changes in conditions, or that the degree of compliance with the 
policies or procedures may deteriorate. 

In our opinion, QAD Inc. maintained, in all material respects, effective internal control over financial 
reporting  as  of  January  31,  2014,  based  on  criteria  established  in  Internal  Control  –  Integrated  Framework 
(1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight 
Board (United States), the consolidated balance sheets of QAD Inc. and subsidiaries as of January 31, 2014 and 
2013, and the related consolidated statements of income and comprehensive income, stockholders’ equity and 
cash flows for each of the years in the three-year period ended January 31, 2014, and our report dated April 11, 
2014 expressed an unqualified opinion on those consolidated financial statements. 

Woodland Hills, California 
April 11, 2014 

/s/ KPMG LLP 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 9B.  OTHER INFORMATION 

None. 

PART III 

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

Information  regarding  QAD  directors  is  set  forth  in  the  section  entitled  “Election  of  Directors” 
appearing in our Definitive Proxy Statement for the Annual Meeting of Stockholders (“Proxy Statement”) to be 
filed  with  the  Securities  and  Exchange  Commission  within  120  days  after  the  end  of  our  fiscal  year  ended 
January 31, 2014, which information is incorporated herein by reference. 

In  addition,  the  other  information  required  by  Item  10  is  incorporated  by  reference  from  the  Proxy 

Statement. 

EXECUTIVE OFFICERS OF THE REGISTRANT 

Set forth below is certain information concerning our executive officers. All ages are as of March 31, 

2014. 

NAME 
Pamela M. Lopker . . . . . . . . . . . 
Karl F. Lopker . . . . . . . . . . . . . . 
Daniel Lender . . . . . . . . . . . . . . . 
Gordon Fleming . . . . . . . . . . . . 
Kara Bellamy . . . . . . . . . . . . . . . 

AGE   
59 
62 
47 
50 
38 

POSITION(S) 

  Chairman of the Board and President 
  Chief Executive Officer 
  Executive Vice President and Chief Financial Officer 
  Executive Vice President and Chief Marketing Officer 
  Sr. Vice President, Corporate Controller and Chief Accounting Officer

Pamela  M.  Lopker  founded  QAD  in  1979  and  has  been  Chairman  of  the  Board  and  President  since 
QAD’s incorporation in 1981. Previously, Ms. Lopker served as Senior Systems Analyst for Comtek Research 
from 1977 to 1979. She is certified in production and inventory management by the American Production and 
Inventory Control Society. Ms. Lopker earned a bachelor of arts degree in mathematics from the University of 
California, Santa Barbara. She is married to Karl F. Lopker, Chief Executive Officer of QAD. 

Karl F. Lopker has served as Chief Executive Officer and a Director of QAD since joining QAD in 
1981. Previously, he was President of Deckers Outdoor Corporation, a company that he founded in 1973. Mr. 
Lopker is certified in production and inventory management by the American Production and Inventory Control 
Society. He received a bachelor of science degree in electrical engineering from the University of California, 
Santa Barbara. Mr. Lopker is married to Pamela M. Lopker, Chairman of the Board and President of QAD. 

Daniel Lender was first appointed Executive Vice President and Chief Financial Officer in July 2003. 
Previously,  he  served  as  QAD’s  Vice  President  of  Global  Sales  Operations  and  Vice  President  of  Latin 
America. Mr. Lender joined QAD in 1998 as Treasurer following a nine-year tenure with the former Republic 
National Bank of New York, last serving as Vice President and Treasurer of the Bank’s Delaware subsidiary. 
He  earned  a  master  of  business  administration  degree  from  the  Wharton  School  of  the  University  of 
Pennsylvania  and  a  bachelor  of  science  degree  in  applied  economics  and  business  management  from  Cornell 
University. 

Gordon Fleming has served as Executive Vice President and Chief Marketing Officer since December 
2006. Previously he served in a number of roles including Vice President of Vertical Marketing and Managing 
Director of QAD Australia Pty. Ltd. Mr. Fleming joined QAD as a Sales Manager in July 1995, working in the 
Australian  subsidiary.  Mr.  Fleming  began  his  career  as  a  telecommunications  engineer  working  in  both  the 
United  Kingdom  and  Nigeria.  Later  Mr.  Fleming  moved  into  corporate  finance  holding  sales  and  marketing 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
roles with Barclays plc and Schroders plc. Mr. Fleming is a Member of the Institute of Electrical and Electronic 
Engineers and studied at Worthing College of Technology, UK. 

Kara Bellamy has served as Senior Vice President, Corporate Controller and Chief Accounting Officer 
since  January  2008.  Previously,  she  served  as  QAD’s  Corporate  Controller  beginning  December  2006.  She 
joined QAD as Assistant Corporate Controller in July 2004 after working for Somera Communications, Inc. as 
its Corporate Controller from 2002 through 2004. Ms. Bellamy worked at the public accounting firm of Ernst & 
Young  from  1997  to  2002.  She  is  a  Certified  Public  Accountant  (inactive)  and  received  a  bachelor  of  arts 
degree in business economics with an accounting emphasis from the University of California, Santa Barbara. 

ITEM 11.  EXECUTIVE COMPENSATION 

Information  regarding  executive  compensation 

is  set  forth  under 

the  caption  “Executive 

Compensation” in the Proxy Statement, which information is incorporated herein by reference. 

ITEM 12.  SECURITY 

OWNERSHIP 

OF 

CERTAIN 

BENEFICIAL 

OWNERS 

AND 

MANAGEMENT AND RELATED STOCKHOLDER MATTERS 

Information  regarding  security  ownership  of  certain  beneficial  owners  and  management  is  set  forth 
under  the  caption  “Stock  Ownership  of  Directors,  Executive  Officers  and  Certain  Beneficial  Owners”  in  the 
Proxy Statement, which information is incorporated herein by reference. 

ITEM 13.  CERTAIN 

RELATIONSHIPS 

AND 

RELATED 

TRANSACTIONS, 

AND 

DIRECTOR INDEPENDENCE 

Information  regarding  certain  relationships  and  related  transactions  is  set  forth  under  the  caption 
“Certain  Relationships  and  Related  Party  Transactions”  in  the  Proxy  Statement,  which  information  is 
incorporated herein by reference. 

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES 

Information  regarding  services  performed  by,  and  fees  paid  to,  our  independent  auditors  is  set  forth 
under  the  caption  “Principal  Accountant  Fees  and  Services”  in  the  Proxy  Statement,  which  information  is 
incorporated herein by reference. 

56 

 
 
 
 
 
 
 
 
 
PART IV 

ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES 

1. INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 

Report of Independent Registered Public Accounting Firm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated Balance Sheets as of January 31, 2014 and 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated Statements of Income and Comprehensive Income for the years ended January 31, 2014, 
2013 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Consolidated Statements of Stockholders’ Equity for the years ended January 31, 2014, 2013 and  

2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Consolidated Statements of Cash Flows for the years ended January 31, 2014, 2013 and 2012 . . . . . . . .   
Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Page

58 
59 

60 

61 
62 
63 

2. INDEX TO FINANCIAL STATEMENT SCHEDULES 

The following financial statement schedule is filed as a part of this Annual Report on Form 10-K: 

SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Page

94 

All other schedules are omitted because they are not required or the required information is presented 

in the financial statements or notes thereto. 

3. INDEX OF EXHIBITS 

See the Index of Exhibits at page 96. 

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders 
QAD Inc.: 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  QAD  Inc.  and  subsidiaries  as  of 
January  31,  2014  and  2013,  and  the  related  consolidated  statements  of  income  and  comprehensive  income, 
stockholders’ equity, and cash flows for each of the years in the three-year period ended January 31, 2014. In 
connection  with  our  audits  of  the  consolidated  financial  statements,  we  also  have  audited  the  related 
consolidated  financial  statement  schedule.  These  consolidated  financial  statements  and  consolidated  financial 
statement  schedule  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an 
opinion on these consolidated financial statements and consolidated financial statement schedule based on our 
audits. 

We  conducted  our  audits  in  accordance  with  the  standards  of  the  Public  Company  Accounting 
Oversight  Board  (United  States).  Those  standards  require  that  we  plan  and  perform  the  audit  to  obtain 
reasonable  assurance  about  whether  the  financial  statements  are  free  of  material  misstatement.  An  audit 
includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. 
An audit also includes assessing the accounting principles used and significant estimates made by management, 
as  well  as  evaluating  the  overall  financial  statement  presentation.  We  believe  that  our  audits  provide  a 
reasonable basis for our opinion. 

In  our  opinion,  the  consolidated  financial  statements  referred  to  above  present  fairly,  in  all  material 
respects, the financial position of QAD Inc. and subsidiaries as of January 31, 2014 and 2013, and the results of 
their operations and their cash flows for each of the years in the three-year period ended January 31, 2014, in 
conformity  with  U.S.  generally  accepted  accounting  principles.  Also  in  our  opinion,  the  related  consolidated 
financial statement schedule, when considered in relation to the basic consolidated financial statements taken as 
a whole, presents fairly, in all material respects, the information set forth therein. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight 
Board (United States), QAD’s internal control over financial reporting as of January 31, 2014, based on criteria 
established  in  Internal  Control  –  Integrated  Framework  (1992)  issued  by  the  Committee  of  Sponsoring 
Organizations  of  the  Treadway  Commission  (COSO),  and  our  report  dated  April  11,  2014  expressed an 
unqualified opinion on the effectiveness of the internal control over financial reporting of QAD Inc. 

Woodland Hills, California 
April 11, 2014 

/s/ KPMG LLP 

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QAD INC. 

CONSOLIDATED BALANCE SHEETS 

(in thousands, except share data) 

Assets 

Current assets: 

Cash and equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Accounts receivable, net of allowances of $2,450 and $2,510 at January 31, 

2014 and 2013, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred tax assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Capitalized software costs, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred tax assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Liabilities and Stockholders’ Equity 

Current liabilities: 

Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Commitments and contingencies 
Stockholders’ equity: 

Preferred stock, $0.001 par value. Authorized 5,000,000 shares; none issued or 

outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Common stock: 

Class A, $0.001 par value. Authorized 71,000,000 shares; issued 14,150,089 

shares and 14,148,217 shares at January 31, 2014 and 2013, respectively. . .    

Class B, $0.001 par value. Authorized 4,000,000 shares; issued 3,537,029 

shares and 3,536,822 shares at January 31, 2014 and 2013, respectively. . . .    
Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Treasury stock, at cost (1,930,436 shares and 2,097,497 shares at January 31, 

2014 and 2013, respectively)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accumulated deficit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accumulated other comprehensive loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

See accompanying notes to consolidated financial statements. 

59 

January 31, 

2014 

2013 

75,984 

$ 

65,009 

71,337 
8,133 
14,980 
170,434 
33,085 
3,315 
11,377 
11,788 
4,814 
234,813 

389 
11,042 
104,160 
34,199 
149,790 
15,085 
5,733 

72,564 
4,414 
13,806 
155,793 
32,526 
4,180 
11,412 
16,431 
5,606 
$  225,948 

$ 

372 
12,537 
101,193 
31,415 
145,517 
15,474 
6,759 

— 

14 

— 

14 

4 
150,837 

4 
149,777 

(28,220) 
(51,472) 
(6,958) 
64,205 
234,813 

(31,093)
(52,468)
(8,036)
58,198 
$  225,948 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QAD INC. 

CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME 

(in thousands) 

Revenue: 

License fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Subscription fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Maintenance and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Professional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Costs of revenue: 

License fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Maintenance, subscription and other revenue . . . . . . . . . . . . . . . .   
Professional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total cost of revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Years Ended January 31, 

2014 

2013 

2012 

$

36,176 
19,406 
139,557 
71,172 
266,311 

4,978 
44,947 
67,081 
117,006 

31,260  
14,838  
138,563  
67,511  
252,172  

4,032  
40,355  
63,206  
107,593  

$ 

33,166 
9,787 
137,659 
66,646 
247,258 

4,585 
36,077 
64,677 
105,339 

Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

149,305 

144,579  

141,919 

Operating expenses 

Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
General and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Amortization of intangible assets from acquisitions . . . . . . . . . .   
Total operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

66,009 
41,237 
31,946 
710 
139,902 

62,223  
38,332  
31,952  
264  
132,771  

58,336 
35,708 
29,969 
14 
124,027 

Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

9,403 

11,808  

17,892 

Other (income) expense: 

Interest income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other (income) expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total other (income) expense, net . . . . . . . . . . . . . . . . . . . . . . . . .   

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

(284) 
829 
(1,294) 
(749) 

10,152 
3,766 

(590 ) 
990  
1,118  
1,518  

10,290  
3,651  

(630)
1,174 
548 
1,092 

16,800 
6,016 

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

6,386 

$

6,639  

$ 

10,784 

Basic net income per share: 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Diluted net income per share: 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

0.42 
0.35 

0.41 
0.34 

Comprehensive income: 

Foreign currency translation adjustment, net of tax . . . . . . . . . . .   
Total comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

1,078 
7,464 

$
$

$
$

$

0.44  
0.37  

0.42  
0.35  

2,018  
8,657  

$ 
$ 

$ 
$ 

$ 

0.69 
0.58 

0.67 
0.56 

(1,737)
9,047 

See accompanying notes to consolidated financial statements. 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
 
 
 
 
 
  
 
 
   
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
QAD INC. 

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 

(in thousands) 

Balance, January 31, 2011 . . . . . 
Net income . . . . . . . . . . . . . . . 
Foreign currency translation 
adjustments . . . . . . . . . . . . . 
Stock award exercises . . . . . . . . 
Stock-based compensation income 
tax deficiencies . . . . . . . . . . . 
Stock compensation expense . . . . 
Dividends declared ($0.26 and 

$0.22 per Class A and Class B 
share, respectively)   . . . . . . . 
Dividends paid in stock  . . . . . . . 
Restricted stock . . . . . . . . . . . . 
Repurchase of common stock . . . . 
Balance, January 31, 2012 . . . . . 
Net income . . . . . . . . . . . . . . . 
Foreign currency translation 
adjustments . . . . . . . . . . . . . 
Stock award exercises . . . . . . . . 
Stock-based compensation income 
tax deficiencies . . . . . . . . . . . 
Stock compensation expense . . . . 
Dividends declared ($0.58 and 

$0.48 per Class A and Class B 
share, respectively)   . . . . . . . 
Dividends paid in stock  . . . . . . . 
Restricted stock . . . . . . . . . . . . 
Repurchase of common stock . . . . 
Balance, January 31, 2013 . . . . . 
Net income . . . . . . . . . . . . . . . 
Foreign currency translation 
adjustments . . . . . . . . . . . . . 
Stock award exercises . . . . . . . . 
Stock-based compensation income 
tax benefits . . . . . . . . . . . . . 
Stock compensation expense . . . . 
Dividends declared ($0.288 and 

$0.24 per Class A and Class B 
share, respectively)   . . . . . . . 
Dividends paid in stock  . . . . . . . 
Restricted stock . . . . . . . . . . . . 
Repurchase of common stock . . . . 
Balance, January 31, 2014 . . . . . 

Number of Shares 

Amount 

  Treasury   Class A Class B

  Class A 
14,146 
— 

  Class B 
  3,537 
  — 

(1,722)  $
— 

14  $

4  $ 146,898  $ (28,070)  $

  — 

  — 

— 

Additional
Paid-in 
Capital 

  Treasury 
Stock 

  Accumulated 
Deficit 

  Accumulated 
Other 
Comprehensive 
Loss 

Total 
Stockholders’
Equity 

— 

— 
487 

— 
— 

— 

— 
985 

— 
— 

— 
— 

  — 
  — 

— 
— 

  — 
  — 

— 
33 

  — 
  — 

  — 
  — 

— 
(436)   

— 
— 

  — 
  — 

  — 
  — 

(7)   

4,507 

— 
— 
— 
— 
14,146 
— 

  — 
  — 
  — 
  — 
  3,537 
  — 

  — 
— 
  — 
141 
120 
  — 
(376)    — 
14 
  — 

(1,804)   
— 

  — 
  — 
  — 
  — 
4 
  — 

— 
— 
(1,969)   
— 
  148,993 
— 

— 
2,132 
1,802 
(4,319)   
  (27,968)   

— 
1 

  — 
  — 

— 
— 

  — 
  — 

— 
63 

  — 
  — 

  — 
  — 

— 
(1,322)   

— 
— 

  — 
  — 

  — 
  — 

(312)   
4,608 

— 
— 
1 
— 
14,148 
— 

  — 
  — 
  — 
  — 
  3,537 
  — 

  — 
— 
  — 
50 
166 
  — 
(572)    — 
14 
  — 

(2,097)   
— 

  — 
  — 
  — 
  — 
4 
  — 

— 
— 
(2,190)   
— 
  149,777 
— 

— 
799 
2,621 
(7,530)   
  (31,093)   

— 

— 
2 

  — 
  — 

— 
— 

  — 
  — 

— 
91 

  — 
  — 

  — 
  — 

— 
(2,023)   

— 
1,473 

— 
— 

  — 
  — 

  — 
  — 

52 
4,680 

— 
— 

— 
— 
— 
— 
14,150 

  — 
  — 
  — 
  — 
  3,537 

  — 
— 
  — 
10 
  — 
118 
(52)    — 

  — 
  — 
  — 
  — 

— 
— 
(1,649)   
— 

— 
172 
1,914 
(686)   
4  $ 150,837  $ (28,220)  $

(1,930)  $

14  $

(54,438)  $ 
10,784 

(8,317)  $ 
— 

56,091
10,784

— 
(156)   

(1,737)   
— 

— 
— 

(4,095)   
(619)   
(450)   
— 

(48,974)   
6,639 

— 
(138)   

— 
— 

(8,677)   
(177)   
(1,141)   
— 

(52,468)   
6,386 

— 
(160)   

— 
— 

— 
— 

— 
— 
— 
— 

(10,054)   

— 

2,018 
— 

— 
— 

— 
— 
— 
— 
(8,036)   
— 

1,078 
— 

— 
— 

(4,362)   
(27)   
(841)   
— 
(51,472)  $ 

— 
— 
— 
— 
(6,958)  $ 

(1,737)
(105)

(7)
4,507

(4,095)
1,513
(617)
(4,319)
62,015
6,639

2,018
(475)

(312)
4,608

(8,677)
622
(710)
(7,530)
58,198
6,386

1,078
(710)

52
4,680

(4,362)
145
(576)
(686)
64,205

See accompanying notes to consolidated financial statements. 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QAD INC. 

CONSOLIDATED STATEMENTS OF CASH FLOWS 

(in thousands) 

Years Ended January 31,
2013 

2014 

2012 

Cash flows from operating activities: 

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

6,386 

$ 

6,639 

$  10,784

Adjustments to reconcile net income to net cash provided by operating 

activities: 

Depreciation and amortization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Provision for doubtful accounts and sales adjustments . . . . . . . . . . . . . . . . . . . . .   
Tax benefit from reversal of deferred tax valuation allowance. . . . . . . . . . . . . . .   
Loss on disposal of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Change in fair value of a derivative instrument . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Stock compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Excess tax benefits from stock awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Adjustment of contingent liability associated with acquisitions. . . . . . . . . . . . . .   
Other, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

6,069 
1,054 
— 
— 
623 
(634) 
4,680 
(72) 
(279) 
— 

Changes in assets and liabilities, net of effects from acquisitions: 

Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

(1,247) 
(197) 
(1,260) 
4,753 
4,264 
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    24,140 

Cash flows from investing activities: 

Purchase of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Acquisition of businesses, net of cash acquired. . . . . . . . . . . . . . . . . . . . . . . . . . .   
Capitalized software costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

(4,779) 
— 
(366) 
33 
(5,112) 

Cash flows from financing activities: 

4,989 
737 
(225) 
7 
458 
384 
4,608 
(462) 
— 
— 

(6,767) 
(1,668) 
2,142 
5,669 
(472) 
16,039 

(3,071) 
(7,817) 
(492) 
(1) 
(11,381) 

4,721
1,160
(954)
33
1,689
—
4,507
(33)
—
(308)

(428)
613
(229)
(1,681)
1,574
21,448

(3,781)
(107)
(285)
26
(4,147)

Repayments of debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
(372) 
Dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
(5,304) 
Tax payments, net of proceeds, related to stock awards . . . . . . . . . . . . . . . . . . . .   
(1,286) 
Excess tax benefits from stock awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
72 
Repurchase of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
(686) 
Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
(7,576) 
Effect of exchange rates on cash and equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . .   
(477) 
Net increase (decrease) in cash and equivalents. . . . . . . . . . . . . . . . . . . . . . . . . . . . .    10,975 
Cash and equivalents at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    65,009 
Cash and equivalents at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 75,984 

(312) 
(8,076) 
(1,185) 
462 
(7,530) 
(16,641) 
65 
(11,918) 
76,927 
$  65,009 

(308)
(2,409)
(722)
33
(4,319)
(7,725)
75
9,651
67,276
$  76,927

Supplemental disclosure of cash flow information: 

Cash paid during the period for: 

Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Income taxes, net of refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

$ 

726 
2,869 

908 
5,552 

$ 

1,123
3,913

Supplemental disclosure of non-cash activities: 

Obligations associated with dividend declaration . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Dividends paid in stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Obligations associated with acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

— 
145 
— 

1,087 
622 
1,392 

1,099
1,513
—

See accompanying notes to consolidated financial statements. 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
QAD INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. SUMMARY OF BUSINESS AND SIGNIFICANT ACCOUNTING POLICIES 

BUSINESS 

QAD is a global provider of enterprise software solutions for manufacturers which delivers solutions 
both in the cloud and on-premise. QAD provides ongoing support to customers which ensures they always have 
access  to  the  latest  features  of  its  software.  QAD  provides  professional  services  to  assist  customers  in 
deploying,  upgrading  and  optimizing  the  Company’s  software  so  they  can  maximize  the  benefit  they  receive 
from  QAD  solutions  in  their  operating  environment.  QAD  provides  solutions  to  global  manufacturing 
companies in the automotive, consumer products, food and beverage, high technology, industrial products and 
life  sciences  industries.  QAD  was  founded  in  1979,  incorporated  in  California  in  1986  and  reincorporated  in 
Delaware in 1997. 

USE OF ESTIMATES 

The  financial  statements  have  been  prepared  in  conformity  with  U.S.  generally  accepted  accounting 
principles and, accordingly, include amounts based on informed estimates and judgments of management that 
affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of 
the  Company’s  financial  statements,  and  the  reported  amounts  of  revenue  and  expenses  during  the  reporting 
period. Actual results could differ from those estimates. Changes in estimates resulting from continuing changes 
in the economic environment will be reflected in the financial statements in future periods. 

The Company considers certain accounting policies related to revenue, accounts receivable allowances 
for  doubtful  accounts,  capitalized  software  development  costs,  goodwill  and  intangible  assets,  business 
combinations,  valuation  of  deferred  tax  assets  and  tax  contingency  reserves,  and  accounting  for  stock-based 
compensation  to  be  critical  policies  due  to  the  significance  of  these  items  to  its  operating  results  and  the 
estimation processes and management judgment involved in each. 

REVENUE 

The  Company  offers  its  software  using  two  models,  a  traditional  on-premise  licensing  model  and  a 
cloud  delivery  model.  The  traditional  model  involves  the  sale  or  license  of  software  on  a  perpetual  basis  to 
customers who take possession of the software and install and maintain the software on their own equipment. 
Under the cloud delivery model the Company provides access to its software on a hosted basis as a service and 
customers  generally  do  not  have  the  contractual  right  to  take  possession  of  the  software;  the  Company 
sometimes  refers  to  this  as  a  “SaaS  model”.  The  Company  sells  a  majority  of  its  software  through  its  on-
premise  licensing  model  and  recognizes  revenue  associated  with  these  offerings  in  accordance  with  the 
accounting  guidance  contained  in  ASC  985-605,  Software  Revenue.  Additionally,  delivery  of  software  and 
services  under  the  SaaS  model  is  typically  over  a  contractual  term  of  12  to  36  months  and  the  Company 
recognizes  revenue  associated  with  these  offerings,  which  it  calls  subscription  revenue,  in  the  accompanying 
Consolidated Statements  of  Income  and  Comprehensive Income,  in  accordance  with  the  accounting guidance 
contained in ASC 605-25, Revenue Recognition - Multiple-Deliverable Revenue Arrangements. Whether sales 
are made via an on-premise  model or a SaaS model, the arrangement typically consists of multiple elements, 
including revenue from one or more of the following elements: license of software products, support services, 
hosting, consulting, development, training, or other professional services. The Company evaluates each element 
in a multiple-element arrangement to determine whether it represents a separate unit of accounting. An element 
constitutes  a  separate unit  of  accounting  when  the  item  has  standalone value  and delivery  of any  undelivered 
elements  is  probable  and  within  the  Company’s  control.  Subscription  and  support  services  have  standalone 
value because they are routinely sold separately by the Company. Consulting services and other services have 
standalone value because the Company has sold consulting services separately and there are several third party 
vendors  that  routinely  provide  similar  consulting  services  to  its  customers  on  a  standalone  basis.  Software 

63 

 
 
 
 
 
 
 
 
 
license arrangements that do not require significant modification or customization of the underlying software do 
not have standalone value but are recognized using the residual method. 

Software Revenue Recognition (On-Premise Model) 

The  majority  of  the  Company’s  software  is  sold  or  licensed  in  multiple-element  arrangements  that 
include support services and often consulting services or other elements. For software license arrangements that 
do  not  require  significant  modification  or  customization  of  the  underlying  software,  the  Company  recognizes 
revenue  when  persuasive  evidence  of  an  arrangement  exists  including  a  signed  statement  of  work  for  any 
related  consulting  services  engagements,  delivery  has  occurred,  the  fee  is  fixed  or  determinable,  and 
collectability  is  probable.  Delivery  is  considered  to  have  occurred  upon  electronic  transfer  of  the  license  key 
that provides immediate availability of the product to the purchaser. Determining whether and when some of 
these criteria have been satisfied often involves assumptions and judgments that can have a significant impact 
on the timing and amount of revenue the Company reports. Revenue is presented net of sales, use and value-
added taxes collected from its customers. 

The Company’s typical payment terms vary by region. Occasionally, payment terms of up to one year 
may  be  granted  for  software  license  fees  to  customers  with  an  established  history  of  collections  without 
concessions. Should the Company grant payment terms greater than one year or terms that are not in accordance 
with established history for similar arrangements, revenue would be recognized as payments become due and 
payable assuming all other criteria for software revenue recognition have been met. 

Provided all other revenue recognition criteria have been met, the Company recognizes license revenue 
on delivery using the residual method when vendor-specific objective evidence of fair value (“VSOE”) exists 
for  all  of  the  undelivered  elements  (for  example,  support  services,  consulting,  or  other  services)  in  the 
arrangement. The Company allocates revenue to each undelivered element based on VSOE, which is the price 
charged when that element is sold separately or, for elements not yet sold separately, the price established by 
the Company’s management if it is probable that the price will not change before the element is sold separately. 
The  Company  allocates  revenue  to  undelivered  support  services  based  on  rates  charged  to  renew  the  support 
services annually after an initial period, which demonstrates a consistent relationship of maintenance pricing as 
a percentage of the contractual license fee. The Company allocates revenue to undelivered consulting services 
based on time and materials rates of stand-alone services engagements by role and by country. The Company 
reviews VSOE at least annually. If the Company were to be unable to establish or maintain VSOE for one or 
more undelivered elements within a multiple-element software arrangement, it could adversely impact revenues, 
results  of  operations  and  financial  position  because  the  Company  may  have  to  defer  all  or  a  portion  of  the 
revenue or recognize revenue ratably from multiple-element software arrangements. 

Multiple-element software arrangements for which VSOE does not exist for all undelivered elements 
typically occur when the Company introduces a new product or product bundles for which it has not established 
VSOE for support services or fixed fee consulting or other services. In these instances, revenue is deferred and 
recognized  ratably  over  the  longer  of  the  support  services  (maintenance  period)  or  consulting  services 
engagement,  assuming  there  are  no  specified  future  deliverables.  In  the  instances  in  which  it  has  been 
determined that revenue on these bundled arrangements will be recognized ratably due to lack of VSOE, at the 
time  of  recognition,  the  Company  allocates  revenue  from  these  bundled  arrangement  fees  to  all  of  the  non-
license  revenue  categories  based  on  VSOE  of  similar  support  services  or  consulting  services.  The  remaining 
arrangement  fees,  if  any,  are  then  allocated  to  software  license  fee  revenues.  The  associated  costs  primarily 
consist  of  payroll  and  related  costs  to  perform  both  the  consulting  services  and  provide  support  services  and 
royalty  expense  related  to  the  license  and  maintenance  revenue.  These  costs  are  expensed  as  incurred  and 
included in cost of maintenance, subscription and other revenue, cost of professional services and cost of license 
fees. 

Revenue from support services and product updates, referred to as maintenance revenue, is recognized 
ratably over the term of the maintenance period, which in most instances is one year. Software license updates 
provide  customers  with  rights  to  unspecified  software  product  updates,  maintenance  releases  and  patches 

64 

 
 
 
 
 
 
 
released  during  the  term  of  the  support  period  on  a  when-and-if  available  basis.  Product  support  includes 
Internet access to technical content, as well as Internet and telephone access to technical support personnel. The 
Company’s  customers  generally  purchase  both  product  support  and  license  updates  when  they  acquire  new 
software licenses. In addition, a majority of customers renew their support services contracts annually. 

Revenue from consulting services, which the Company calls professional services in the Consolidated 
Statements  of  Income  and  Comprehensive  Income,  are  typically  comprised  of  implementation,  development, 
training or other consulting services. Consulting services are generally sold on a time-and-materials basis and 
can include services ranging from software installation to data conversion and building non-complex interfaces 
to allow the software to operate in integrated environments. Consulting engagements can range anywhere from 
one  day  to  several  months  and  are  based  strictly  on  the  customer’s  requirements  and  complexities  and  are 
independent  of  the  functionality  of  the  Company’s  software.  The  Company’s  software,  as  delivered,  can 
generally  be  used  by  the  customer  for  the  customer’s  purpose  upon  installation.  Further,  implementation  and 
integration services provided are generally not essential to the functionality of the software, as delivered, and do 
not result in any material changes to the underlying software code. On occasion, the Company enters into fixed 
fee  arrangements  in  which  customer  payments  are  tied  to  achievement  of  specific  milestones.  In  fixed  fee 
arrangements,  revenue  is  recognized  as  services  are  performed  as  measured  by  costs  incurred  to  date,  as 
compared to total estimated costs to be incurred to complete the work. In milestone achievement arrangements, 
the Company recognizes revenue as the respective milestones are achieved. 

The Company occasionally resells third party systems as part of an end-to-end solution requested by its 
customers. Hardware revenue is recognized on a gross basis in accordance with the guidance contained in ASC 
605-45,  Revenue  Recognition  –  Principal  Agent  Considerations  and  when  persuasive  evidence  of  an 
arrangement  exists,  delivery  has  occurred,  the  fee  is  fixed  or  determinable  and  collection  is  considered 
reasonably assured. The Company considers delivery to occur when the product is shipped and title and risk of 
loss have passed to the customer. 

Although  infrequent,  when  an  arrangement  does  not  qualify  for  separate  unit  of  accounting  of  the 
software  license  and  consulting  transactions,  the  software  license  revenue  is  recognized  together  with  the 
consulting  services  based  on  contract  accounting  using  either  the  percentage-of-completion  or  completed-
contract  method.  Arrangements  that  do  not  qualify  for  separate  accounting  of  the  software  license  fee  and 
consulting  services  typically  occur  when  the  Company  is  requested  to  customize  software  or  when  the 
Company  views  the  installation  of  its  software  as  high  risk  in  the  customer’s  environment.  This  requires  the 
Company  to  make  estimates  about  the  total  cost  to  complete  the  project  and  the  stage  of  completion.  The 
assumptions, estimates, and uncertainties inherent in determining the stage of completion affect the timing and 
amounts  of  revenues  and  expenses  reported.  Changes  in  estimates  of  progress  toward  completion  and  of 
contract  revenues  and  contract  costs  are  accounted  for  using  the  cumulative  catch  up  approach.  In  certain 
arrangements, the Company does not have a sufficient basis to estimate the costs of providing support services. 
As a result, revenue is typically recognized on a percent completion basis up to the amount of costs incurred 
(zero margin). Once the consulting services are complete and support services are the only undelivered item, the 
remaining  revenue  is  recognized  evenly  over  the  remaining  support  period.  If  the  Company  does  not  have  a 
sufficient  basis  to  measure  the  progress  of  completion  or  to  estimate  the  total  contract  revenues  and  costs, 
revenue  is  recognized  when  the  project  is  complete  and,  if  applicable,  final  acceptance  is  received  from  the 
customer. The Company allocates these bundled arrangement fees to support services and consulting services 
revenues based on VSOE. The remaining arrangement fees are then allocated to software license fee revenues. 
The  associated  costs  primarily  consist  of  payroll  and  related  costs  to  perform  the  consulting  and  support 
services  and  royalty  expense.  These  costs  are  expensed  as  incurred  and  are  included  in  cost  of  maintenance, 
subscription and other revenue, cost of professional services and cost of license fees. 

The Company executes arrangements through indirect sales channels via sales agents and distributors 
in which the indirect sales channels are authorized to market its software products to end users. In arrangements 
with  sales  agents,  revenue  is  recognized  on  a  sell-through  basis  once  an  order  is  received  from  the  end  user, 
collectability from the end user is probable, a signed license agreement from the end user has been received by 
the  Company,  delivery  has  been  made  to  the  end  user  and  all  other  revenue  recognition  criteria  have  been 

65 

 
 
 
 
 
satisfied. Sales agents are compensated on a commission basis. Distributor arrangements are those in which the 
resellers  are  authorized  to  market  and  distribute  the  Company’s  software  products  to  end  users  in  specified 
territories and the distributor bears the risk of collection from the end user customer. The Company recognizes 
revenue  from  transactions  with  distributors  when  the  distributor  submits  a  written  purchase  commitment, 
collectability from the distributor is probable, a signed license agreement is received from the distributor and 
delivery has occurred to the distributor, provided that all other revenue recognition criteria have been satisfied. 
Revenue from distributor transactions is recorded on a net basis (the amount actually received by the Company 
from the distributor). The Company does not offer rights of return, product rotation or price protection to any of 
its distributors. 

Subscription Revenue Recognition 

The  Company  recognizes  the  following  fees  in  subscription  revenue  from  the  SaaS  model:  i) 
subscription fees from customers accessing our Cloud and our other subscription offerings, ii) fees for services 
such  as  set  up,  process  mapping,  configuration,  database  conversion  and  migration,  and  iii)  support  fees  on 
hosted  products.  The  Company’s  subscription  arrangements  do  not  provide  customers  with  the  right  to  take 
possession of the subscribed software. 

The Company commences revenue recognition when there is persuasive evidence of an arrangement, 
the service is being provided to the customer, the collection of the fees is reasonably assured and the amount of 
fees to be paid by the customer is fixed or determinable. 

Subscription  revenue  is  recognized  ratably  over  the  initial  subscription  period  committed  to  by  the 
customer  commencing  when  the  customer’s  environment  has  been  migrated  to  the  Company’s  hosted 
environment. The initial subscription period is typically 12 to 36 months. The Company’s subscription services 
are  non-cancelable,  though  customers  typically  have  the  right  to  terminate  their  contracts  if  the  Company 
materially fails to perform. The Company generally invoices its customers in advance in quarterly installments 
and typical payment terms provide that customers pay the Company within 30 days of invoice. 

Other  professional  services  are  typically  sold  on  a  time-and-materials  basis  and  consist  of  fees  from 
consultation  services  such  as  configuration  of  features,  implementing  at  various  customer  sites,  testing  and 
training. These services are considered to have stand-alone value to the customer because the Company has sold 
professional  services  separately  and  there  are  several  third-party  vendors  that  routinely  provide  similar 
professional services to the Company’s customers on a stand-alone basis. Accordingly, professional services are 
a  separate unit  of  accounting  and  the  associated  services revenue  is recognized  as  the  services  are performed 
and earned. 

The  Company  may  enter  into  multiple-element  arrangements  that  may  include  a  combination  of  the 
Company’s  subscription  offering  and  other  professional  services.  The  Company  allocates  revenue  to  each 
element  in  an  arrangement  based  on  a  selling  price  hierarchy  in  accordance  with  ASC  605-25,  Revenue 
Recognition  -  Multiple  Deliverable  Revenue  Arrangements.  In  order  to  treat  deliverables  in  a  multiple-
deliverable  arrangement  as  separate  units  of  accounting,  the  deliverables  must  have  standalone  value  upon 
delivery. The Company determines the relative selling price for a deliverable based on its VSOE, if available, or 
Estimated  Selling  Price  (“ESP”),  if  VSOE  is  not  available.  The  Company  has  determined  that  third-party 
evidence (“TPE”) is not a practical alternative due to differences in the Company’s service offerings compared 
to  other  parties  and  the  availability  of  relevant  third-party  pricing  information.  The  determination  for  ESP  is 
made  through  consultation  with  and  approval  by  management  taking  into  consideration  the  go-to-market 
strategy. As the Company’s go-to-market strategies evolve, there may be modifications of pricing practices in 
the future, which could result in changes in both VSOE and ESP. 

For  multiple-element  arrangements  that  may  include  a  combination  of  the  Company’s  subscription 
offerings  and  other  professional  services,  the  total  arrangement  fee  is  allocated  to  each  element  based  on  the 
VSOE / ESP value of each element. After allocation, the revenue associated with the subscription offering and 
other professional services are recognized as described above. 

66 

 
 
 
 
 
 
 
 
ACCOUNTS RECEIVABLE ALLOWANCES 

Trade  accounts  receivable  are  recorded  at  the  invoiced  amount  and  do  not  bear  interest.  The 
collectability  of  accounts  receivable  is  reviewed  each  period  by  analyzing  balances  based  on  age.  Specific 
allowances  are  recorded  for  any  balances  that  the  Company  determines  may  not  be  fully  collectible  due  to 
inability  of  the  customers  to  pay.  The  Company  also  provides  a  general  reserve  based  on  historical  data 
including analysis of write-offs and other known factors. Provisions to the allowance for bad debts are included 
as bad debt expense in “General and Administrative” expense. The determination to write-off specific accounts 
receivable balances is made based on likelihood of collection and past due status. Past due status is based on 
invoice date and terms specific to each customer. 

The  Company  does  not  generally  provide  a  contractual  right  of  return;  however,  in  the  course  of 
business sales returns and allowances may occur. A provision is recorded against revenue for estimated sales 
returns  and  allowances  in  the  same  period  the  related  revenues  are  recorded  or  when  current  information 
indicates  additional  amounts  are  required.  These  estimates  are  based  on  historical  experience,  specifically 
identified customers and other known factors. 

The accounts receivable allowance for doubtful accounts is comprised of both the allowance for bad 

debts and the allowance for sales returns. 

CAPITALIZED SOFTWARE COSTS 

The Company capitalizes software development costs incurred in connection with the localization and 
translation  of  its  products  once  technological  feasibility  has  been  achieved  based  on  a  working  model.  A 
working  model  is  defined  as  an  operative  version  of  the  computer  software  product  that  is  completed  in  the 
same software language as the product to be ultimately marketed, performs all the major functions planned for 
the product and is ready for initial customer testing (usually identified as beta testing). In addition, the Company 
capitalizes  software  purchased  from  third  parties  or  through  business  combinations  as  acquired  software 
technology, if the related software under development has reached technological feasibility. 

The amortization of capitalized software costs is the greater of the straight-line basis over three years, 
the  expected  useful  life,  or  a  computation  using  a  ratio  of  current  revenue  for  a  product  compared  to  the 
estimated  total  of  current  and  future  revenues  for  that  product.  The  Company  periodically  compares  the 
unamortized  capitalized  software  costs  to  the  estimated  net  realizable  value  of  the  associated  product.  The 
amount  by  which  the  unamortized  capitalized  software  costs  of  a  particular  software  product  exceeds  the 
estimated  net  realizable  value  of  that  asset  would  be  reported  as  a  charge  to  the  Consolidated  Statements  of 
Income and Comprehensive Income. 

GOODWILL AND INTANGIBLE ASSETS 

Goodwill  represents  the  excess  of  the  purchase  price  over  the  fair  value  of  net  assets  of  purchased 
businesses. Goodwill is not amortized, but instead is subject to impairment tests on at least an annual basis and 
whenever circumstances suggest that goodwill may be impaired. The Company tests goodwill for impairment in 
the fourth quarter of each fiscal year. The Company performs a two-step impairment test. Under the first step of 
the  goodwill  impairment  test,  the  Company  is  required  to  compare  the  fair  value  of  a  reporting  unit  with  its 
carrying amount, including goodwill. If the fair value of a reporting unit exceeds its carrying amount, goodwill 
of the reporting unit is not considered impaired and the second step is not performed. If the results of the first 
step of the impairment test indicate that the fair value of a reporting unit does not exceed its carrying amount, 
then the second step of the goodwill impairment test is required. The second step of the goodwill impairment 
test compares the implied fair value of the reporting unit goodwill with the carrying amount of that goodwill. 
The impairment loss is measured by the excess of the carrying amount of the reporting unit goodwill over the 
implied fair value of that goodwill. 

67 

 
 
 
 
 
 
 
 
 
 
Management evaluates the Company as a single reporting unit for business and operating purposes as 
almost  all  of  the  Company’s  revenue  streams  are  generated  by  the  same  underlying  technology  whether 
acquired,  purchased  or  developed.  In  addition,  the  majority  of  QAD’s  costs  are,  by  their  nature,  shared  costs 
that are not specifically identifiable to a geography or product line but relate to almost all products. As a result, 
there is a high degree of interdependency among the Company’s revenues and cash flows for levels below the 
consolidated entity and identifiable cash flows for a reporting unit separate from the consolidated entity are not 
meaningful. Therefore, the Company’s impairment test considers the consolidated entity as a single reporting 
unit. 

Judgments  about  the  recoverability  of  purchased  finite  lived  intangible  assets  are  made  whenever 
events  or  changes  in  circumstances  indicate  that  an  impairment  may  exist.  Each  fiscal  year  the  Company 
evaluates the estimated remaining useful lives of purchased intangible assets and whether events or changes in 
circumstances  warrant  a  revision  to  the  remaining  periods  of  amortization.  Recoverability  of  finite-lived 
intangible assets is measured by comparison of the carrying amount of the asset to the future undiscounted cash 
flows the asset is expected to generate. 

Assumptions  and  estimates  about  future  values  and  remaining  useful  lives  of  intangible  assets  are 
complex and subjective. They can be affected by a variety of factors, including external factors such as industry 
and  economic  trends  and  internal  factors  such  as  changes  in  the  Company’s  business  strategy  or  internal 
forecasts. 

BUSINESS COMBINATIONS 

The Company allocates the purchase price of acquired companies to the tangible and intangible assets 
acquired  and  liabilities  assumed,  based  upon  their  estimated  fair  values  at  the  acquisition  date.  The  purchase 
price allocation process requires management to make significant estimates and assumptions, especially at the 
acquisition date with respect to intangible assets and deferred revenue obligations assumed. 

These assumptions and estimates are based in part on historical experience and information obtained 
from the management of the acquired companies and are inherently uncertain. Examples of critical estimates in 
valuing certain of the intangible assets include but are not limited to discount rates, future expected cash flows 
from  software  license  sales,  subscriptions,  support  agreements,  consulting  contracts,  acquired  developed 
technologies  and  acquired  trade  names  and  trademarks  as  well  as  assumptions  about  the  period  of  time  the 
acquired trade names and trademarks will continue to be used in our combined product portfolio. 

In connection with the purchase price allocations, the Company estimates the fair value of the deferred 
revenue obligations assumed. The estimated fair value of the obligations is determined utilizing a cost build-up 
approach.  The  cost  build-up  approach  determines  fair  value  by  estimating  the  costs  related  to  fulfilling  the 
obligations plus a normal profit margin. The estimated costs to fulfill the obligations are based on the historical 
costs related to fulfilling the obligations. 

The Company estimates the fair value of the contingent consideration issued in business combinations 
using various valuation approaches, as well as significant unobservable inputs, reflecting its assessment of the 
assumptions market participants would use to value these liabilities. The fair value of the Company’s liability-
classified  contingent  consideration  is  remeasured  at  each  reporting  period  with  any  changes  in  the  fair  value 
recorded as income or expense. In connection with the Company’s acquisition of CEBOS, Ltd., the Company 
entered  into  an  agreement  that  included  two  future  payments  of  $0.8 million  each, due April  2014  and  April 
2015, respectively. Each future payment consists of $0.3 million guaranteed and $0.5 million contingent upon 
achievement of certain development and earnings-based milestones. During fiscal 2014 CEBOS accomplished 
all  development  related  goals  but  did  not  meet  certain  earnings  targets.  This  resulted  in  a  reduction  of  the 
related contingent consideration by $0.3 million for a first year earn-out of $0.5 million, paid on April 1, 2014. 
The additional undiscounted amount of future cash payments related to the second earn-out payment is between 
$0.3 million and $0.8 million. 

68 

 
 
 
 
 
 
 
 
INCOME TAXES 

The  Company  recognizes  deferred  tax  assets  and  liabilities  for  temporary  differences  between  the 
financial  reporting  basis  and  the  tax  basis  of  its  assets  and  liabilities  and  expected  benefits  of  utilizing  net 
operating  loss  and  credit  carryforwards.  In  assessing  whether  there  is  a  need  for  a  valuation  allowance  on 
deferred tax assets, the Company determines whether it is more likely than not that it will realize tax benefits 
associated with deferred tax assets. In making this determination, the Company considers future taxable income 
and tax planning strategies that are both prudent and feasible. For deferred tax assets that cannot be recognized 
under  the  more-likely-than-not  standard,  the  Company  has  established  a  valuation  allowance.  The  impact  on 
deferred taxes of changes in tax rates and laws, if any, are reflected in the financial statements in the period of 
enactment.  No  provision  is  made  for  taxes  on  unremitted  earnings  of  foreign  subsidiaries  because  they  are 
considered to be reinvested indefinitely in such operations. 

The  Company  records  a  liability  for  taxes  to  address  potential  exposures  involving  uncertain  tax 
positions that could be challenged by taxing authorities, even though the Company believes that the positions 
taken are appropriate. The tax reserves are reviewed on a quarterly basis and adjusted as events occur that affect 
the Company’s potential liability for additional taxes. The Company is subject to income taxes in the U.S. and 
in  various  foreign  jurisdictions,  and  in  the  ordinary  course  of  business  there  are  many  transactions  and 
calculations where the ultimate tax determination is uncertain. For tax positions that are more likely than not of 
being sustained upon audit, the Company recognizes the largest amount of the benefit that is greater than 50% 
likely of being realized upon ultimate settlement in the financial statements. For tax positions that do not meet 
the more-likely-than-not standard the entire balance is reserved. 

STOCK-BASED COMPENSATION 

The Company accounts for share-based payments (“equity awards”) to employees in accordance with 
ASC 718, Compensation—Stock Compensation (“ASC 718”), which requires that share-based payments (to the 
extent  they  are  compensatory)  be  recognized  in  the  Consolidated  Statements  of  Income  and  Comprehensive 
Income based on the fair values of the equity awards as measured at the grant date. The fair value of an equity 
award is recognized as stock-based compensation expense ratably over the vesting period of the equity award. 
Determining the fair value of equity awards at the grant date requires judgment. 

Fair Value of SARs 

The fair value of stock-settled stock appreciation rights (“SARs”) is determined on the grant date of the 
award  using  the  Black-Scholes-Merton  valuation  model.  One  of  the  inputs  to  the  Black-Scholes-Merton 
valuation model is the fair market value of the Company’s stock on the date of grant. Judgment is required in 
determining  the  remaining  inputs  to  the  Black-Scholes-Merton  valuation  model.  These  inputs  include  the 
expected life, volatility, the risk-free interest rate and the dividend rate. The following describes the Company’s 
policies with respect to determining these valuation inputs: 

Expected Life 
The  expected  life  valuation  input  includes  a  computation  that  is  based  on  historical  vested  SAR 
exercises and post-vest expiration patterns and an estimate of the expected life for SARs that were fully vested 
and  outstanding.  Furthermore,  based  on  the  Company’s  historical  pattern  of  SAR  exercises  and  post-vest 
expiration  patterns  the  Company  determined  that  there  are  two  discernable  populations  which  include  the 
Company’s directors and officers (“D&O”) and all other QAD employees. The estimate of the expected life for 
SARs that were fully vested and outstanding is determined as the midpoint of a range as follows: the low end of 
the range assumes the fully vested and outstanding SARs are exercised or expire unexercised on the evaluation 
date  and  the  high  end  of  the  range  assumes  that  these  SARs  are  exercised  or  expire  unexercised  upon 
contractual term. 

69 

 
 
 
 
 
 
 
 
Volatility 
The  volatility  valuation  input  is  based  on  the  historical  volatility  of  the  Company’s  common  stock, 

which the Company believes is representative of the expected volatility over the expected life of SARs. 

Risk-Free Interest Rate 
The risk-free interest rate is based on the U.S. Treasury constant maturities in effect at the time of grant 

for the expected term of the SAR. 

Dividend Rate 
The dividend rate is based on the Company’s historical dividend payments per share. 

Fair Value of RSUs 

The fair value of restricted stock units (“RSUs”) is determined on the grant date of the award as the 
market price of the Company’s common stock on the date of grant, reduced by the present value of estimated 
dividends  foregone  during  the  vesting  period.  Judgment  is  required  in  determining  the  present  value  of 
estimated dividends foregone during the vesting period. The Company estimates the dividends for purposes of 
this calculation based on the Company’s historical dividend payments per share. 

While  the  Company  recognizes  as  stock-based  compensation  expense  the  entire  amount  of  the  fair 
value of a vested equity award once it has vested, during the periods in which the equity awards are vesting, the 
Company is required to estimate equity awards that are expected to cancel prior to vesting (“forfeitures”) and 
reduce  the  stock-based  compensation  expense  recognized  in  a  given  period  for  the  effects  of  estimated 
forfeitures  over  the  expense  recognition  period  (“forfeiture  rate”).  To  determine  the  forfeiture  rate,  the 
Company examines the historical pattern of forfeitures which it believes is indicative of future forfeitures in an 
effort  to  determine  if  there  were  any  discernible  forfeiture  patterns  based  on  certain  employee  populations. 
From  this  analysis,  the  Company  identified  two  employee  populations  that  have different  historical  forfeiture 
rates. One population includes D&O and the other population includes all other QAD employees. The Company 
evaluates  the  forfeiture  rate  annually  or  more  frequently  when  there  have  been  any  significant  changes  in 
forfeiture activity. 

PRINCIPLES OF CONSOLIDATION 

The consolidated financial statements include the accounts of QAD Inc. and all of its subsidiaries. All 
subsidiaries  are  wholly-owned  and  all  significant  balances  and  transactions  among  the  entities  have  been 
eliminated from the consolidated financial statements. 

CASH AND EQUIVALENTS 

Cash and equivalents consist of cash and short-term marketable securities with maturities of less than 
90  days  at  the  date  of  purchase.  The  Company  considers  all  highly  liquid  investments  purchased  with  an 
original maturity of 90 days or less to be cash equivalents. At January 31, 2014 and 2013, the Company’s cash 
and equivalents consisted of money market mutual funds invested in U.S. Treasury and government securities, 
deposit accounts and certificates of deposit. 

PROPERTY AND EQUIPMENT 

Property  and  equipment  are  stated  at  cost.  Additions  and  significant  improvements  to  property  and 
equipment  are  capitalized,  while  maintenance  and  repairs  are  expensed  as  incurred.  For  financial  reporting 
purposes, depreciation is generally expensed via the straight-line method over the useful life of three years for 
computer  equipment  and  software,  five  years  for  furniture  and  office  equipment,  10  years  for  building 
improvements, and 39 years for buildings. Leasehold improvements are depreciated over the shorter of the lease 
term or the useful life of five years. 

70 

 
 
 
 
 
 
 
 
 
 
 
 
Certain costs associated with software developed for internal use, including services and payroll costs 
for employees, are capitalized once the project has reached the application development stage and are included 
in property and equipment classified as software. These costs are amortized using the straight-line method over 
the expected useful life of the software, beginning when the asset is substantially ready for use. Costs incurred 
during the preliminary project stage, maintenance, training and research and development costs are expensed as 
incurred. 

ADVERTISING EXPENSES 

Advertising costs are expensed as incurred. Advertising expenses were $0.6 million for fiscal 2014 and 

$0.4 million for fiscal years 2013 and 2012. 

COMPUTATION OF NET INCOME PER SHARE 

Net income per share of Class A common stock and Class B common stock is computed using the two-
class method. Holders of Class A common stock are entitled to cash or stock dividends equal to 120% of the 
amount of such dividend payable with respect to a share of Class B Common Stock. 

The following table sets forth the computation of basic and diluted net income per share: 

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Less: dividends declared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Undistributed net income (loss)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

2014 

Years Ended January 31, 
2013 
(in thousands, except per share data)
6,386 
(4,362) 
2,024 

6,639 
(8,677) 
(2,038) 

$  10,784 
(4,095)
6,689 

2012 

$ 

$

$

Net income per share – Class A Common Stock 
Dividends declared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Allocation of undistributed net income (loss)  . . . . . . . . . . . . . . . . . . . .    
Net income attributable to Class A common stock. . . . . . . . . . . . . . . . .   $

3,606 
1,676 
5,282 

$

$

7,166 
(1,683) 
5,483 

$ 

$ 

3,393 
5,542 
8,935 

Weighted average shares of Class A common stock outstanding—

basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Weighted average potential shares of Class A common stock. . . . . . .    
Weighted average shares of Class A common stock and potential 

common shares outstanding—diluted . . . . . . . . . . . . . . . . . . . . . . . . . .    

12,501 
484 

12,596 
467 

12,873 
414 

12,985 

13,063 

13,287 

Basic net income per Class A common share . . . . . . . . . . . . . . . . . . . . .   $
Diluted net income per Class A common share. . . . . . . . . . . . . . . . . . . .   $

0.42 
0.41 

Net income per share – Class B Common Stock 
Dividends declared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Allocation of undistributed net income (loss)  . . . . . . . . . . . . . . . . . . . .    
Net income attributable to Class B common stock. . . . . . . . . . . . . . . . .   $

Weighted average shares of Class B common stock outstanding—

basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Weighted average potential shares of Class B common stock. . . . . . .    
Weighted average shares of Class B common stock and potential 

common shares outstanding—diluted . . . . . . . . . . . . . . . . . . . . . . . . . .    

756 
348 
1,104 

3,149 
89 

3,238 

$
$

$

$

$ 
$ 

$ 

$ 

0.44 
0.42 

1,511 
(355) 
1,156 

3,160 
106 

3,266 

0.69 
0.67 

702 
1,147 
1,849 

3,193 
100 

3,293 

Basic net income per Class B common share. . . . . . . . . . . . . . . . . . . . . .   $
Diluted net income per Class B common share. . . . . . . . . . . . . . . . . . . .   $

0.35 
0.34 

$
$

0.37 
0.35 

$ 
$ 

0.58 
0.56 

71 

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Potential  common  shares  consist  of  the  shares  issuable  upon  the  release  of  restricted  stock  units 
(“RSUs”) and the exercise of stock options and stock appreciation rights (“SARs”). The Company’s unvested 
RSUs, unexercised stock options and unexercised SARs are not considered participating securities as they do 
not have rights to dividends or dividend equivalents prior to release or exercise. 

The following table sets forth the number of potential common shares not included in the calculation of 

diluted earnings per share because their effects were anti-dilutive: 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

FOREIGN CURRENCY TRANSLATION 

2014 

Years Ended January 31, 
2013 
(in thousands) 
1,124 
151 

1,179 
184 

2012 

1,677 
377 

The  financial  position  and  results  of  operations  of  the  Company’s  foreign  subsidiaries  are  generally 
determined  using  the  country’s  local  currency  as  the  functional  currency.  Assets  and  liabilities  recorded  in 
foreign  currencies  are  translated  at  the  exchange  rates  on  the  balance  sheet  date.  Revenue  and  expenses  are 
translated at average rates of exchange prevailing during the year. Translation adjustments resulting from this 
process are charged or credited to other comprehensive income (loss), which is included in “Accumulated other 
comprehensive loss” within the Consolidated Balance Sheets. 

Gains  and  losses  resulting  from  foreign  currency  transactions  and  remeasurement  adjustments  of 
monetary  assets  and  liabilities  not  held  in  an  entity’s  functional  currency  are  included  in  earnings.  Foreign 
currency  transaction  and  remeasurement  (gains)  losses  for  fiscal  2014,  2013  and  2012  totaled  $(0.1)  million, 
$1.2  million  and  $0.8  million,  respectively,  and  are  included  in  “Other  (income)  expense,  net”  in  the 
accompanying Consolidated Statements of Income and Comprehensive Income. 

FINANCIAL INSTRUMENTS AND CONCENTRATION OF CREDIT RISK 

The carrying amounts of cash and equivalents, accounts receivable and accounts payable approximate 
fair value due to the short-term maturities of these instruments. The Company’s line of credit and note payable 
both  bear  a  variable  market  interest  rate,  subject  to  certain  minimum  interest  rates.  Therefore,  the  carrying 
amounts outstanding under the line of credit and note payable reasonably approximate fair value. 

Concentration  of  credit  risk  with  respect  to  trade  receivables  is  limited  due  to  the  large  number  of 
customers  comprising  our  customer  base,  and  their  dispersion  across  many  different  industries  and  locations 
throughout the world. No single customer accounted for 10% or more of the Company’s total revenue in any of 
the last three fiscal years. In addition, no single customer accounted for 10% or more of accounts receivable at 
January 31, 2014 or January 31, 2013. 

COMPREHENSIVE INCOME 

Comprehensive  income  includes  changes  in  the  balances  of  items  that  are  reported  directly  as  a 
separate  component  of  Stockholders’  Equity  on  the  Consolidated  Balance  Sheets.  The  components  of 
comprehensive  income  are  net  income  and  foreign  currency  translation  adjustments.  The  Company  does  not 
provide for income taxes on foreign currency translation adjustments since it does not provide for taxes on the 
unremitted  earnings  of  its  foreign  subsidiaries.  The  changes  in  “Accumulated  other  comprehensive  loss”  are 
included in the Company’s Consolidated Statements of Income and Comprehensive Income. 

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DERIVATIVE INSTRUMENTS 

The  Company  uses  a  derivative  financial  instrument  to  manage  interest  rate  risk  related  to  its 
mortgage. Specifically, the Company has one instrument intended to fix its floating mortgage rate at 4.31%. The 
instrument is accounted for in accordance with ASC 815, Derivatives and Hedging, which requires that every 
derivative  be  recorded  on  the  balance  sheet  as  either  an  asset  or  liability  measured  at  its  fair  value  as  of  the 
reporting date. ASC 815 also requires that changes in the fair value of derivative instruments be recognized in 
earnings unless specific hedge accounting and documentation criteria are met. 

OTHER (INCOME) EXPENSE, NET 

The components of other (income) expense, net for fiscal 2014, 2013 and 2012 were as follows: 

Interest income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Foreign exchange (gains) losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Change in fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . .  
Other income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Total other (income) expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

RESEARCH AND DEVELOPMENT 

2014 

Years Ended January 31, 
2013 
(in thousands) 

2012 

(284)  $
829 
(67) 
(634) 
(593) 
(749)  $

(590)  $ 
990 
1,180 
384 
(446) 
1,518 

$ 

(630)
1,174 
766 
— 
(218)
1,092 

All  costs  incurred  to  establish  the  technological  feasibility  of  the  Company’s  software  products  are 

expensed to research and development as incurred. 

RECENT ACCOUNTING STANDARDS 

In  February  2013,  the  FASB  issued  ASU  2013-02, Other  Comprehensive  Income, Reporting  of 
Amounts  Reclassified  Out  of  Accumulated  Other  Comprehensive  Income.  This  update  requires  companies  to 
provide  information  about  the  amounts  reclassified  out  of  accumulated  other  comprehensive  income  by 
component. In addition, an entity is required to present, either on the face of the statement where net income is 
presented or in the notes, significant amounts reclassified out of accumulated other comprehensive income by 
the respective line items of net income but only if the amount reclassified is required under U.S. GAAP to be 
reclassified to net income in its entirety in the same reporting period. For other amounts that are not required 
under U.S. GAAP to be reclassified in their entirety to net income, an entity is required to cross reference to 
other  disclosures  required  under  U.S.  GAAP  that  provide  additional  detail  about  those  amounts.  The 
amendments  are  effective  prospectively  for  reporting  periods  beginning  after  December  15,  2012,  with  early 
adoption permitted. The adoption of this accounting guidance did not have a material impact on the Company’s 
financial position, results of operations or cash flows. 

In July 2013, the FASB issued ASU 2013-11, an update to ASC 740, Income Taxes: Presentation of an 
Unrecognized  Tax  Benefit  When  a  Net  Operating  Loss  Carryforward,  a  Similar  Tax  Loss,  or  a  Tax  Credit 
Carryforward  Exists:  a  consensus  of  the  FASB  Emerging  Issues  Task  Force.  This  ASU  provides  explicit 
guidance  on  the  presentation  of  unrecognized  tax  benefits,  particularly  the  manner  in  which  an  entity  would 
settle,  at  the  reporting  date,  any  additional  income  taxes  that  would  result  from  the  disallowance  of  a  tax 
position  when  net  operating  loss  carryforwards,  similar  tax  losses,  or  tax  credit  carryforwards  exist.  The 
provisions of this update are effective February 1, 2014 for the Company and should be applied prospectively; 
however retrospective application is also permissible. Early adoption of the guidance is permitted. At this time, 
the Company expects that the adoption of this ASU will impact the presentation of tax assets and liabilities on 
the  statement  of  financial position, but  is not  expected  to  impact  the  Company’s financial  position, results of 
operations or cash flows. 

73 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2. FAIR VALUE MEASUREMENTS 

When  determining  fair  value,  the  Company  uses  a  three-tier  value  hierarchy  which  prioritizes  the 
inputs  used  in  measuring  fair  value.  Whenever  possible,  the  Company  uses  observable  market  data.  The 
Company relies on unobservable inputs only when observable market data is not available. Classification within 
the hierarchy is determined based on the lowest level input that is significant to the fair value measurement. The 
assessment  of  the  significance  of  a  particular  item  to  the  fair  value  measurement  in  its  entirety  requires 
judgment, including the consideration of inputs specific to the asset or liability. Money market mutual funds are 
recorded  at  fair  value  based  upon  quoted  market  prices  and  are  therefore  included  in  Level  1.  The  asset  or 
liability related to the interest rate swap is recorded at fair value based upon a valuation model that uses relevant 
observable market inputs at quoted intervals, such as forward yield curves, and is therefore included in Level 2. 
The contingent liability associated with acquisitions is recorded at fair value based on significant inputs that are 
not observable in the market and is therefore included in Level 3. This measure includes an assessment of the 
probability  of  achieving  certain  milestones  and  discounting  the  amount  of  each  potential  payment  based  on 
expected  timing  of  the  payment.  Key  assumptions  include  a  discount  rate  of  4.6%,  probability  of  achieving 
profitability and probability of achieving product development goals. During fiscal 2014 CEBOS accomplished 
all  development  related  goals  but  did  not  meet  certain  earnings  targets.  This  resulted  in  a  reduction  of  the 
related contingent consideration by $0.3 million for a first year earn-out of $0.5 million, paid on April 1, 2014. 
The change in the fair value of the contingent liability of $0.3 million is reported in “Other (income) expense” 
in the Consolidated Statements of Income and Comprehensive Income. There is one remaining future payment 
due  April  2015  which  consists  of  a  guaranteed  payment  of  $0.3  million  and  $0.5  million  contingent  upon 
certain milestones. 

The following table sets forth the Company’s financial assets, measured at fair value, as of January 31, 

2014 and 2013: 

Fair value measurement at reporting date 
using

Quoted 
Prices in 
Active 
Markets for
Identical 
Assets 
(Level 1)

Significant
Other 
Observable
Inputs 
(Level 2)
(in thousands) 

Significant 
Unobservable 
Inputs 
(Level 3) 

Money market mutual funds as of January 31, 

2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Money market mutual funds as of January 31, 

2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Asset related to interest rate swap as of January 

31, 2014  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Liability related to interest rate swap as of 

January 31, 2013. . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Contingent liability associated with aquisitions as 

of January 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . .   $

Contingent liability associated with aquisitions as 

of January 31, 2013 . . . . . . . . . . . . . . . . . . . . . . . . .   $

57,204 

44,871 

— 

— 

— 

— 

$

$

$

$

$

$

— 

— 

250 

$ 

$ 

$ 

(384)  $ 

— 

— 

— 

— 

— 

— 

$ 

$ 

(1,178) 

(1,392) 

Money  market  mutual  funds  are  classified  as  part  of  “Cash  and  equivalents”  in  the  accompanying 
Consolidated  Balance  Sheets.  In  addition,  the  amount  of  cash  and  equivalents  included  cash  deposited  with 
commercial  banks  and  was  $18.8  million  and  $20.1  million  as  of  January  31,  2014  and  January  31,  2013, 
respectively. 

74 

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company’s  line  of  credit  and  notes  payable  both  bear  a  variable  market  interest  rate 
commensurate with the Company’s credit standing. Therefore, the carrying amounts outstanding under the line 
of credit and note payable reasonably approximate fair value based on Level 2 inputs. 

There have been no transfers between fair value measurements levels during the year ended January 

31, 2014. 

Derivative Instruments 

The Company entered into an interest rate swap in May 2012 to mitigate the exposure to the variability 
of one month LIBOR for its floating rate debt described in Note 9 “Debt” within these Notes to Consolidated 
Financial  Statements.  The  fair  value  of  the  interest  rate  swap  is  reflected  as  an  asset  or  liability  in  the 
Consolidated  Balance  Sheets  and  the  change  in  fair  value  is  reported  in  “Other  (income)  expense”  in  the 
Consolidated  Statements  of  Income  and  Comprehensive  Income.  The  fair  value  of  the  interest  rate  swap  is 
estimated as the net present value of projected cash flows based upon forward interest rates at the balance sheet 
date. 

The fair values of the derivative instrument at January 31, 2014 and January 31, 2013 were as follows 

(in thousands): 

Asset/(Liability) Derivative 

Fair Value 

Balance Sheet
Location

January 31, 
2014 

January 31,
2013

Derivative instrument: 

Interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Other assets
(liabilities)   

$
$

250 
250 

$ 
$ 

(384)
(384)

The change in fair value of the interest rate swap recognized in the Consolidated Statement of Income 
and Comprehensive Income for the years ended January 31, 2014 and 2013 was $0.6 million and ($0.4) million, 
respectively. 

3. BUSINESS COMBINATIONS 

CEBOS 

On  December  28,  2012,  the  Company  acquired  all  of  the  outstanding  stock  of  CEBOS,  Ltd. 
(“CEBOS”), a provider of quality management and regulatory compliance software solutions, in a nontaxable 
transaction. CEBOS was founded in 1998 and is headquartered in Michigan, USA. The Company completed the 
acquisition for the purpose of expanding its product offerings and driving revenue growth. The purchase price 
consisted of $3.5 million in cash and two future payments due April 2014 and April 2015. Each future payment 
consists of $0.3 million guaranteed and $0.5 million contingent upon achievement of certain development and 
earnings-based milestones. The contingent liability was estimated by assessing the probability of achieving each 
milestone and discounting the amount of each potential payment based on expected timing of the payment. The 
fair  value  of  the  liability-classified  contingent  consideration  is  remeasured  at  each  reporting  period  with  any 
changes  in  the  fair  value  recorded  as  income  or  expense  and  is  reported  in  “Other  (income)  expense”  in  the 
Consolidated Statements of Income and Comprehensive Income. During fiscal 2014 CEBOS accomplished all 
development related goals but did not meet certain earnings targets. This resulted in a reduction of the related 
contingent  consideration  by $0.3  million  for  a first  year earn-out  of $0.5  million,  paid  on April  1,  2014. The 
additional undiscounted amount of future cash payments related to the second earn-out payment is between $0.3 
million and $0.8 million. 

75 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes the estimated fair values of the assets acquired and liabilities assumed 

at the acquisition date (in thousands): 

Tangible assets, including cash acquired of $0.4 million. . . . . . . . . . . . . . . . . . .
Goodwill. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liabilities assumed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  $ 

  $ 

1,318  
2,561  
3,450  
7,329  
(1,233 ) 
(1,209 ) 
4,887  

The  Company  believes  the  amount  of  goodwill  resulting  from  the  purchase  price  allocation  is 
attributable  to  the  workforce  of  the  acquired  business  and  the  expected  synergistic  benefits  of  being  able  to 
leverage  CEBOS’s  software  with  the  Company’s  existing  software  to  provide  an  integrated  suite  to  the 
customer  bases  of  both  the  Company  and  CEBOS.  The  acquired  goodwill  and  intangible  assets  are  not 
deductible for tax purposes. 

Identified intangible assets will be amortized to cost of license fees and operating expense based upon 
the nature of the asset ratably over the estimated useful life, as detailed in the table below (in thousands, except 
year amounts): 

Estimated 
useful life 
(years) 

Fair 
value

Estimated
annual 
amortization  

Statement of income 
classification 

Software technology . . . . . . . 
Customer relationships . . . . 

2 - 5  $
5

1,750  $ 320-395  Cost of license fees 
1,500

300

Trade name . . . . . . . . . . . . . . .

5

200

40

  $

3,450 

Amortization of intangibles from 
acquisitions 
Amortization of intangibles from 
acquisitions 

The  Company  evaluated  pre-acquisition  contingencies  relating  to  CEBOS  that  existed  as  of  the 
acquisition  date.  The  Company  preliminarily  determined  that  certain  of  these  pre-acquisition  contingencies 
were probable in nature and estimable as of the acquisition date and, accordingly, recorded its best estimates for 
these contingencies as a part of the purchase price allocation. The purchase price allocation process requires the 
Company to use significant estimates and assumptions as of the business combination date. During the fourth 
quarter of fiscal 2014 the Company finalized the allocation of the purchase price and recorded an adjustment of 
$0.1  million  related  to  a  change  in  certain  assumptions  associated  with  accounts  receivable.  This  adjustment 
increased the provisionally recognized goodwill by the same amount. 

DynaSys 

On  June  6,  2012,  the  Company  acquired  France-based  DynaSys  S.A.  (“DynaSys”),  a  provider  of 

demand and supply chain planning software solutions, for $7.5 million. 

76 

 
 
 
   
  
   
   
 
 
 
  
   
   
   
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  summarizes  the  fair  values  of  the  assets  acquired  and  liabilities  assumed  at  the 

acquisition date (in thousands): 

Tangible assets, including cash acquired of $2.8 million . . . . . . . . . . . . . . . . . . . . . . . .   $ 
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Software technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Customer relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Trade name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Liabilities assumed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred tax liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

4,250 
2,231 
1,800 
1,400 
300 
9,981 
(2,032)
(450)

Net assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 

7,499 

During  fiscal  2014  the  Company  finalized  the  allocation  of  the  purchase  price.  There  were  no 

adjustments to the purchase price allocation. 

The  results  of  operations  of  DynaSys  and  CEBOS  are  included  in  the  Consolidated  Financial 
Statements  from  the  date  of  acquisition.  The  acquisitions  were  not  deemed  material,  thus  pro  forma 
supplemental information has not been provided. 

4. PROPERTY AND EQUIPMENT 

Property and equipment, net consisted of the following: 

Buildings and building improvements . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Computer equipment and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Furniture and office equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Leasehold improvements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Automobiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Less accumulated depreciation and amortization . . . . . . . . . . . . . .    
  $

January 31, 

2014 

2013 

(in thousands) 

32,298 
22,121 
10,856 
6,033 
3,850 
43 
75,201 
(42,116) 
33,085 

$

$

32,353  
22,668  
11,066  
5,902  
3,850  
270  
76,109  
(43,583 ) 
32,526  

77 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
The changes in property and equipment, net for the fiscal years ended January 31, 2014 and 2013 were 

as follows: 

Cost 

Balance at February 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Disposals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Impact of foreign currency translation . . . . . . . . . . . . . . . . . . . . . . 
Balance at January 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Accumulated depreciation 

Balance at February 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Disposals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Impact of foreign currency translation . . . . . . . . . . . . . . . . . . . . . . 
Balance at January 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Property and equipment, net at January 31 . . . . . . . . . . . . . . . . . . . . . .  $

January 31, 

2014 

2013 

(in thousands) 

$ 

76,109  
4,779  
—  
(5,145 ) 
(542 ) 
75,201  

(43,583 ) 
—  
(4,080 ) 
5,113  
434  
(42,116 ) 
33,085  

$ 

76,868  
3,071  
1,220  
(5,216 )
166  
76,109  

(43,729 )
(1,043 )
(3,958 )
5,212  
(65 )
(43,583 )
32,526  

Depreciation and amortization expense of property and equipment for fiscal 2014, 2013 and 2012 was 
$4.1 million, $4.0 million and $4.2 million, respectively. There was no impairment of property and equipment 
assets during fiscal 2014, 2013 and 2012. 

5. CAPITALIZED SOFTWARE COSTS 

Capitalized  software  costs  and  accumulated  amortization  at  January  31,  2014  and  January  31,  2013 

were as follows: 

Capitalized software costs: 

Acquired software technology (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Capitalized software development costs (1)  . . . . . . . . . . . . . . . . . . 

Less accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Capitalized software costs, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

January 31,
2014

January 31, 
2013 

(in thousands) 

3,577 
1,183 
4,760 
(1,445) 
3,315 

$ 

$ 

3,741 
1,253 
4,994 
(814)
4,180 

(1)  Acquired  software  technology  and  capitalized  software  development  costs  include  the  impact  of  foreign 

currency translation. 

Acquired  software  technology  costs  relate  to  technology  purchased  from  the  Company’s  fiscal  2013 
acquisitions of DynaSys and CEBOS, as described in Note 3 “Business Combinations” within these Notes to 
Consolidated  Financial  Statements.  In  addition  to  the  acquired  software  technology,  the  Company  has 
capitalized costs related to translations and localizations of QAD Enterprise Applications. 

It is the Company’s policy to write off capitalized software development costs once fully amortized. 
Accordingly,  during  fiscal  2014,  approximately  $0.5  million  of  costs  and  accumulated  amortization  was 
removed from the balance sheet. 

78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amortization  of  capitalized  software  costs  for  fiscal  2014,  2013  and  2012  was  $1.2  million,  $0.6 
million and $0.5 million, respectively. Amortization of capitalized software costs is included in “Cost of license 
fees” in the accompanying Consolidated Statements of Income and Comprehensive Income. 

The  following  table  summarizes  the  estimated  amortization  expense  relating  to  the  Company’s 

capitalized software costs as of January 31, 2014: 

Fiscal Years 
2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

(in thousands)  
1,118 
972 
798 
427 
3,315 

  $ 

6. GOODWILL 

Goodwill 

The changes in the carrying amount of goodwill for the fiscal years ended January 31, 2014, and 2013 

were as follows: 

Gross  
Carrying 
Amount

Balance at January 31, 2012 . . . . . . . . . . . . . .  $
Impact of foreign currency translation . . . . . 
DynaSys acquisition . . . . . . . . . . . . . . . . . . . . . 
CEBOS acquisition . . . . . . . . . . . . . . . . . . . . . . 
Balance at January 31, 2013 . . . . . . . . . . . . . . 
CEBOS adjustment (1) . . . . . . . . . . . . . . . . . . . 
Impact of foreign currency translation . . . . . 
Balance at January 31, 2014 . . . . . . . . . . . . . .  $

22,020 
313 
2,231 
2,456 
27,020 
105 
(140) 
26,985 

$

$

Accumulated
Impairment
(in thousands)
$

Goodwill, 
Net 

6,412 
313 
2,231 
2,456 
11,412 
105 
(140) 
11,377 

(15,608)  $ 
— 
— 
— 
(15,608)  $ 
— 
— 
(15,608)  $ 

(1)  During the fourth quarter of fiscal 2014 the Company finalized the allocation of the purchase price 
and recorded an adjustment of $0.1 million related to a change in certain assumptions associated 
with accounts receivable. This adjustment increased the provisionally recognized goodwill by the 
same amount. 

During  each  of  the  fourth  quarters  of  fiscal  2014,  2013  and  2012,  an  impairment  analysis  was 
performed at the enterprise level which compared the Company’s market capitalization to its net assets as of the 
test date, November 30. As the market capitalization substantially exceeded the Company’s net assets, there was 
no indication of goodwill impairment for fiscal 2014, 2013 and 2012. 

Intangible Assets 

January 31, 
2014

January 31, 
2013 

(in thousands) 

Amortizable intangible assets 

Customer relationships (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Trade name (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Less: accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . 

Net amortizable intangible assets . . . . . . . . . . . . . . . . . . . . . . .  $

3,048 
515 
3,563 
(978) 
2,585 

$ 

$ 

3,049  
532  
3,581  
(279 ) 
3,302  

(1)  Customer relationships and trade name include the impact of foreign currency translation. 

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
The  Company’s  intangible  assets  as  of  January  31,  2014  are  related  to  the  DynaSys  and  CEBOS 
acquisitions completed in fiscal 2013. Intangible assets are included in “Other assets, net” in the accompanying 
Consolidated Balance Sheets. As of January 31, 2014, all of the Company’s intangible assets were determined 
to have finite useful lives, and therefore were subject to amortization. 

Amortization of intangible assets was $710,000, $264,000 and $14,000 for the fiscal years 2014, 2013 
and  2012  respectively.  The  following  table  summarizes  the  estimated  amortization  expense  relating  to  the 
Company’s intangible assets as of January 31, 2014: 

Fiscal Years 
2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(in thousands)   
716 
716 
716 
437 
2,585 

  $ 

7. DEFERRED REVENUES 

Deferred revenues consisted of the following: 

Deferred maintenance revenue . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Deferred license revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred subscription revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred services revenue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred other revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred revenues, current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred revenues, non-current (in Other liabilities) . . . . . . 

Total deferred revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

January 31, 

2014 

2013 

(in thousands) 

87,288 
3,967 
7,590 
5,261 
54 
104,160 
606 
104,766 

$

$

85,823 
6,837 
5,456 
2,960 
117 
101,193 
600 
101,793 

Deferred  maintenance  and  subscription  revenues  represent  customer  payments  made  in  advance  for 
support  and  subscription  contracts  that  are  typically  billed  annually  in  advance  with  corresponding  revenues 
being recognized ratably over the support and subscription periods. Deferred license revenues typically result 
from  undelivered  products  or  specified  enhancements,  customer  specific  acceptance  provisions  and  software 
license transactions that cannot be segmented from undelivered consulting or other services. Deferred services 
revenues  represent  both  prepayments  for  our  professional  services  where  revenues  for  these  services  are 
generally  recognized  as  the  Company  completes  the  performance  obligations  for  the  prepaid  services;  and 
services already provided but deferred due to software revenue recognition rules. 

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8. OTHER BALANCE SHEET ACCOUNTS 

Accounts receivable, net 

Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Less allowance for: 

Doubtful accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Sales adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

Other current assets 

Deferred cost of revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Prepaid expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Income tax receivable, net of payables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

Other assets, net 

Other intangibles, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Security deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other long-term assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

Accounts payable 

Trade payables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
VAT payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

Other current liabilities 

Accrued commissions and bonus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Accrued compensated absences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other accrued payroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued professional fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued contract labor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Contingent liability related to acquisition of CEBOS . . . . . . . . . . . . . . . . . . . . . . .  
Dividends payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

Other liabilities 

Long-term tax contingency reserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Contingent liability related to acquisition of CEBOS . . . . . . . . . . . . . . . . . . . . . . .  
Long-term deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

January 31, 

2014 

2013 

(in thousands) 

73,787 

$ 

75,074 

(1,221) 
(1,229) 
71,337 

8,143 
4,275 
1,620 
942 
14,980 

2,585 
1,504 
250 
475 
4,814 

7,049 
3,993 
11,042 

13,322 
8,598 
3,647 
1,770 
1,421 
849 
471 
— 
4,121 
34,199 

2,419 
707 
606 
— 
2,001 
5,733 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

(1,474)
(1,036)
72,564 

8,561 
4,331 
— 
914 
13,806 

3,302 
1,587 
— 
717 
5,606 

7,608 
4,929 
12,537 

11,652 
8,261 
3,252 
1,476 
1,219 
1,271 
— 
1,087 
3,197 
31,415 

2,374 
1,392 
600 
384 
2,009 
6,759 

81 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9. DEBT 

Note payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Less current maturities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Note Payable 

January 31, 

2014 

2013 

(in thousands) 

15,474 
(389) 
15,085 

$ 

$ 

15,846 
(372)
15,474 

In July 2004, QAD Ortega Hill, LLC, a limited liability company wholly owned by QAD Inc. (“QAD 
Ortega  Hill,  LLC”),  entered  into  a  loan  agreement  (the  “2004  Mortgage”)  with  Rabobank,  N.A.  The  2004 
Mortgage had an original principal amount of $18.0 million and bore interest at a fixed rate of 6.5%. The 2004 
Mortgage was secured by the Company’s headquarters located in Santa Barbara, California. The terms of the 
2004 Mortgage provided for QAD Ortega Hill, LLC to make 119 monthly payments of $115,000 consisting of 
principal and interest and one final principal payment of $15.4 million. The 2004 Mortgage was scheduled to 
mature in July 2014 and was refinanced on May 30, 2012 as described below. The unpaid balance as of the date 
of the refinance was $16.1 million. 

Effective  May  30,  2012,  QAD  Ortega  Hill,  LLC  entered  into  a  variable  rate  credit  agreement  (the 
“2012 Mortgage”) with Rabobank, N.A., to refinance the 2004 Mortgage. The 2012 Mortgage has an original 
principal  balance  of  $16.1  million  and  bears  interest  at  the  one  month  LIBOR  rate  plus  2.25%.  One  month 
LIBOR  was  0.16%  at  January  31,  2014.  The  2012  Mortgage  matures  in  June  2022  and  is  secured  by  the 
Company’s  headquarters  located  in  Santa  Barbara,  California.  In  conjunction  with  the  2012  Mortgage,  QAD 
Ortega  Hill,  LLC  entered  into  an  interest  rate  swap  with  Rabobank,  N.A.  The  swap  agreement  has  an  initial 
notional amount of $16.1 million and a schedule matching that of the underlying loan that synthetically fixes the 
interest rate on the debt at 4.31% for the entire term of the 2012 Mortgage. The terms of the 2012 Mortgage 
provide  for  QAD  Ortega  Hill,  LLC  to  make  net  monthly  payments  of  $88,100  consisting  of  principal  and 
interest and one final payment of $11.7 million. The unpaid balance as of January 31, 2014 was $15.5 million. 

Credit Facility 

On July 8, 2011, the Company entered into an unsecured credit agreement with Rabobank, N.A. (the 
“Facility”). The Facility provided a one-year commitment through July 15, 2012 for a $20 million line of credit 
for working capital or other business needs. The Company paid a commitment fee of 0.25% per annum of the 
daily average of the unused portion of the $20 million Facility. Borrowings under the Facility bore interest at a 
rate equal to one month LIBOR plus 0.75%. On July 13, 2012, the Company entered into an amendment to the 
Facility.  The  amendment  extended  the  maturity  of  the  Facility  from  July  15,  2012  to  July  15,  2014.  The 
amendment did not provide for any change in the variable rate of interest or debt covenants. 

The Facility provides that the Company maintain certain financial and operating ratios which include, 
among other provisions, minimum liquidity on a consolidated basis of $25 million in cash and equivalents at all 
times, a current ratio (calculated using current liabilities excluding deferred revenue) of not less than 1.3 to 1.0 
determined at the end of each fiscal quarter, a leverage ratio of not more than 1.5 to 1.0 determined at the end of 
each fiscal quarter, and a debt service coverage ratio of not less than 1.5 to 1.0 determined at the end of each 
fiscal  year.  The  Facility  also  contains  customary  covenants  that  could  restrict  the  Company’s  ability  to  incur 
additional indebtedness. At January 31, 2014, the effective borrowing rate would have been 0.91%. 

As  of  January  31,  2014,  there  were  no  borrowings  under  the  Facility  and  the  Company  was  in 
compliance with the financial covenants. The Company expects to renew this facility prior to its expiration in 
July 2014, under similar terms and based on market conditions at the time of renewal, although there can be no 
assurances that renewal will occur on reasonable terms, if at all. 

82 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. ACCUMULATED OTHER COMPREHENSIVE LOSS 

The components of accumulated other comprehensive loss, net of taxes, were as follows: 

Balance as of January 31, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Other comprehensive income before reclassifications. . . . . . . . . . . . . . . . . . . 
Amounts reclassified from accumulated other comprehensive loss. . . . . . . 
Net current period other comprehensive income . . . . . . . . . . . . . . . . . . . . . . . 
Balance as of January 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

(8,036) 
1,078 
— 
1,078 
(6,958) 

Foreign Currency  
Translation  
Adjustments 
(in thousands) 

During fiscal 2014 there were no reclassifications from accumulated other comprehensive loss. 

11. INCOME TAXES 

Income tax expense is summarized as follows: 

Current: 

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Deferred: 

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Equity adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

2014 

Years Ended January 31, 
2013 
(in thousands) 

2012 

303 
33 
2,703 
3,039 

20 
306 
297 
623 
104 
3,766 

$

$

684 
25 
2,569 
3,278 

942 
220 
(929) 
233 
140 
3,651 

$ 

$ 

1,669 
376 
3,231 
5,276 

889 
21 
(175)
735 
5 
6,016 

Actual income tax expense differs from that obtained by applying the statutory federal income tax rate 

of 34% to income before income taxes as follows: 

Computed expected tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
State income taxes, net of federal income tax expense . . . . . . . .  
Incremental tax benefit from foreign operations. . . . . . . . . . . . . .  
Non-deductible equity compensation . . . . . . . . . . . . . . . . . . . . . . . .  
Foreign withholding taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Net change in valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . .  
Net change in contingency reserve . . . . . . . . . . . . . . . . . . . . . . . . . .  
Non-deductible expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Benefit of tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Subpart F income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Rate change impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

83 

2014 

$ 

Years Ended January 31, 
2013 
(in thousands) 
3,499 
$
208 
(1,355) 
913 
928 
(826) 
(68) 
296 
(446) 
313 
164 
25 
3,651 

3,452 
330 
(2,676) 
1,176 
1,171 
(108) 
45 
1,084 
(1,624) 
198 
(88) 
806 
3,766 

$

$ 

2012 

5,712 
580 
(1,945)
898 
981 
(336)
147 
354 
(1,437)
784 
(61)
339 
6,016 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated U.S. (loss) income before income taxes was ($1.2) million, $2.3 million, and $4.4 million 
for  the  fiscal  years  ended  January  31,  2014,  2013  and  2012,  respectively.  The  corresponding  income  before 
income taxes for foreign operations was $11.4 million, $8.0 million and $12.4 million for the fiscal years ended 
January 31, 2014, 2013 and 2012, respectively. 

The Company files U.S. federal, state, and foreign tax returns that are subject to audit by various tax authorities. 
The Company is currently under audit in: 

India for fiscal years ended March 31, 1998, 1999, 2008, 2009, 2010, 2011 and 2012 

• 
•  France for fiscal years ended 2011, 2012 and 2013 
•  California for fiscal years ended 2004 and 2005 
•  South Africa for fiscal year ended 2008 
•  Thailand for fiscal year ended 2012 
•  City of Wilmington, Delaware for calendar years 2009, 2010, 2011, 2012, 2013 

U.S. income and foreign withholding taxes have not been recorded on permanently reinvested earnings 
of our foreign subsidiaries. These permanently reinvested earnings are approximately $67.0 million at January 
31, 2014. It is not practicable for the Company to determine the amount of the related unrecognized deferred 
income tax liability. Such earnings would become taxable upon the sale or liquidation of these subsidiaries or 
upon the remittance of dividends. 

Deferred  income  taxes  reflect  the  net  effects  of  the  temporary  differences  between  the  carrying 
amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. 

Significant components of the Company’s deferred tax assets and liabilities are as follows: 

January 31, 

2014 

2013

(in thousands)

Deferred tax assets: 

492  $ 

Allowance for doubtful accounts and sales adjustments . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 
Accrued vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Tax credits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Net operating loss carry forwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued expenses - other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 263(a) interest capitalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Equity compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Less valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

689 
1,946 
8,417 
4,135 
12,011 
1,906 
385 
4,856 
1,176 
35,521 
(10,417)
Deferred tax assets, net of valuation allowance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  22,281  $  25,104 

1,923 
7,911 
3,467 
10,608 
2,076 
368 
4,306 
1,423 
32,574 
(10,293) 

Deferred tax liabilities: 

Unrecognized capital gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

944 
1,352 
1,507 
456 
4,259 
Total net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  19,921  $  20,845 

1,033 
654 
295 
378 
2,360 

Recorded as: 

Current portion of deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Non-current portion of deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Current portion of deferred tax liabilities (in current deferred tax assets) . . . . . . . . . .  
Non-current portion of deferred tax liabilities (in non-current deferred tax assets) . .  

4,426 
17,301 
(12)
(870)
Total net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  19,921  $  20,845 

8,242 
13,110 
(109) 
(1,322) 

84 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company  reviews  its  net  deferred  tax  assets  by  jurisdiction  on  a  quarterly  basis  to  determine 
whether  a  valuation  allowance  is  necessary  based  on  the  more-likely-than-not  standard.  If  and  when  the 
Company’s  operating  performance  improves  on  a  sustained  basis,  the  conclusion  regarding  the  need  for  a 
valuation  allowance  could  change,  resulting  in  the  reversal  of  some  or  all  of  the  valuation  allowance  in  the 
future.  At  January  31,  2014  and  2013,  the  valuation  allowance  attributable  to  deferred  tax  assets  was  $10.3 
million and $10.4 million, respectively. 

Deferred  tax  assets  at  January  31,  2014  and  2013  do  not  include  $1.2  million  and  $1.1  million, 
respectively, of excess tax benefits from employee stock exercises. During fiscal 2014, the Company was able 
to recognize $0.1 million of deferred excess tax benefits. Equity will be increased by an additional $1.2 million 
when such excess tax benefits are ultimately realized. 

The Company has gross net operating loss carryforwards of $39.1 million and tax credit carryforwards 
of $9.9 million as of January 31, 2014. The majority of the Company’s net operating loss carryforwards do not 
expire,  the  remaining  begin  to  expire  in  fiscal  year  2015.  The  majority  of  the  Company’s  tax  credit 
carryforwards do not expire, the remaining begin to expire in fiscal year 2019. 

During the fiscal year ended January 31, 2014, the Company increased its reserves for uncertain tax 
positions by $0.1 million. Interest and penalties on accrued but unpaid taxes are classified in the Consolidated 
Statements  of  Income  and  Comprehensive  Income  as  income  tax  expense.  The  liability  for  unrecognized  tax 
benefits  that  may  be  recognized  in  the  next  twelve  months  is  classified  as  short-term  in  the  Company’s 
Consolidated Balance Sheet while the remainder is classified as long-term. 

The following table reconciles the gross amounts of unrecognized tax benefits at the beginning and end 

of the period: 

Years Ended January 31, 

2014 

2013

Unrecognized tax benefits at beginning of the year . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Increases as a result of tax positions taken in a prior period . . . . . . . . . . . . . . . . . . .    
Increases as a result of tax positions taken in the current period. . . . . . . . . . . . . . . .    
Reduction as a result of a lapse of the statute of limitations. . . . . . . . . . . . . . . . . . . .    
Decreases as a result of tax settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Unrecognized tax benefit at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

$ 

(in thousands) 
2,581 
45 
— 
— 
— 
2,626 

$ 

2,649 
42 
39 
(130)
(19)
2,581 

All of the unrecognized tax benefits included in the balance sheet at January 31, 2014 would impact 

the effective tax rate on income from continuing operations, if recognized. 

The total amount of interest recognized in the Consolidated Statement of Income and Comprehensive 
Income for unpaid taxes was $0.1 million for the year ended January 31, 2014. The total amount of interest and 
penalties recognized in the Consolidated Balance Sheet at January 31, 2014 was $0.2 million. 

In the next twelve months, due to a potential tax credit settlement and statute of limitations expiration 

an estimated $0.8 million of gross unrecognized tax benefits may be recognized. 

85 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company  files  U.S.  federal,  state,  and  foreign  income  tax  returns  in  jurisdictions  with  varying 
statute of limitations. The years that may be subject to examination will vary by jurisdiction. Below is a list of 
our material jurisdictions and the years open for audit as of fiscal 2014: 

Jurisdiction 
  Years Open for Audit 
U.S. Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY11 and beyond 
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY10 and beyond 
Michigan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY10 and beyond 
New Jersey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY10 and beyond 
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY10 and beyond 
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY11 and beyond 
India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY98 and beyond 
Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY10 and beyond 
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . .   FY11 and beyond 

12. STOCKHOLDERS’ EQUITY 

Common Stock 

The  Company  has  two  classes  of  common  stock.  Each  share  of  Class  B  Common  Stock  entitles  the 
holder to one vote and each share of Class A Common Stock entitles the holder to 1/20th of one vote. On all 
matters,  the  Class  A  Common  Stock  and  the  Class  B  Common  Stock  will  vote  as  a  single  class,  except  as 
otherwise required by applicable law or the articles of incorporation. Neither the Class A Common Stock nor 
the  Class  B  Common  Stock  will  be  convertible  into  the  other,  and  there  will  be  no  restrictions  on  the 
transferability of either class. 

The  amount  of  any  dividend  payable  in  cash  or  non-cash  property  of  the  Company  (other  than  a 
dividend payable solely in the Company’s capital stock) with respect to each share of Class A Common Stock is 
equal to 120% of the value of any such dividend payable with respect to a share of Class B Common Stock, 
except  for  dividends  declared  for  the  purpose  of  distributing  all  or  some  of  the  proceeds  received  by  the 
Company from any transaction determined by the Board to be a material transaction not in the ordinary course 
of  business  or  for  the  purpose  of  effecting  a  spin-off  of  a  subsidiary  of  the  Company  (in  either  case,  such 
dividend will be paid ratably, on a per share basis, to all holders of Common Stock). 

Dividends 

The following table sets forth the dividends declared and paid by the Company during fiscal 2014: 

Declaration 
Date 

Record Date 

12/10/2013 . . . . . .    12/24/2013  
9/10/2013 . . . . . . .   
9/24/2013  
6/11/2013 . . . . . . .   
6/25/2013  
4/24/2013 . . . . . . .   
5/8/2013  
12/11/2012 . . . . . .    12/26/2012  

Dividend
Class A 

Dividend
Class B 

Amount Paid
in Cash 

Payable 
1/6/2014  $ 0.072  $ 0.060  $ 1,095,000 
  10/1/2013  $ 0.072  $ 0.060  $ 1,090,000 
7/2/2013  $ 0.072  $ 0.060  $ 1,089,000 
  5/15/2013  $ 0.072  $ 0.060  $ 1,083,000 
2/8/2013  $ 0.072  $ 0.060  $ 947,000 

Class A 
Shares Issued   

Fair Value of 
Class 
A Shares 
Issued 

—  $ 
—  $ 
—  $ 
—  $ 

—
—
—
—
10,000  $  145,000

Shares issued in payment of these dividends were issued out of treasury stock. 

Stock Repurchase Activity 

In September 2011, the Company’s Board of Directors approved a stock repurchase plan in which up 
to  one  million  shares  could  be  repurchased.  Since  the  inception  of  the  plan,  the  Company  has  repurchased 
897,000 and 103,000 shares of the Company’s Class A and Class B common stock, respectively, for total cash 

86 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
consideration of $12.5 million including fees. As of March 2013, all shares authorized under the plan have been 
repurchased and the plan was closed. 

13. STOCK-BASED COMPENSATION 

Stock Plans 

On  June  7,  2006,  the  stockholders  approved  the  QAD  Inc.  2006  Stock  Incentive  Program  (“2006 
Program”).  The  2006  Program  allows  for  equity  awards  in  the  form  of  incentive  stock  options,  non-statutory 
stock  options,  restricted  shares,  rights  to  purchase  stock,  stock  appreciation  rights  (“SARs”)  and  other  stock 
rights. The stockholders authorized a maximum of 4,150,000 shares to be issued under the 2006 Program, of 
which 3,320,000 are reserved for issuance as Class A Common Stock and 830,000 are reserved for issuance as 
Class B Common Stock. On June 12, 2012, the Company’s stockholders approved an amendment to the 2006 
Stock Incentive Program to provide for an increase in the number of shares of Class A Common Stock reserved 
for  issuance  by  2,000,000  shares.  As  of  January  31,  2014,  1,755,000  Class  A  Common  Shares  and  310,000 
Class B Common Shares were available for issuance. 

After the 2006 Program was adopted, the Company began issuing equity awards in the form of stock-
settled SARs. A SAR is a contractual right to receive value tied to the post-grant appreciation of the underlying 
stock. Although the Company has the ability to grant stock-settled or cash-settled SARs, the Company has only 
granted  stock-settled  SARs. Upon  vesting, a  holder  of a  stock-settled  SAR  receives  shares  in  the  Company’s 
common stock equal to the intrinsic value of the SAR at time of exercise. Economically, a stock-settled SAR 
provides the same compensation value as a stock option, but the employee is not required to pay an exercise 
price  upon  exercise  of  the  SAR.  Stock  compensation  expense,  as  required  under  ASC  718,  is  the  same  for 
stock-settled SARs and stock options. The Company also issues restricted stock units (“RSUs”). 

Under the 2006 Program, SARs have generally been granted for a term of eight years, generally vest 
25% after each year of service for four years and are contingent upon employment with the Company on the 
vesting date. RSUs granted to employees under the 2006 Program are generally released 25% after each year of 
service for four years and are contingent upon employment with the Company on the release date. Stock rights 
granted  to  non-employee  directors  at  each  annual  election  generally  vest  immediately.  Stock  based 
compensation is typically issued out of treasury shares. 

Under the 2006 Program, officers, directors, employees, consultants and other independent contractors 
or  agents  of  the  Company  or  subsidiaries  of  the  Company  who  are  responsible  for  or  contribute  to  the 
management, growth or profitability of its business are eligible for selection by the program administrators to 
participate. However, incentive stock options granted under the 2006 Program may only be granted to a person 
who is an employee of the Company or one of its subsidiaries. 

At  January  31,  2014,  outstanding  under  the  2006  Program,  there  were  2,444,000  SARs  to  purchase 
Class  A  Common  Stock  and  382,000  SARs  to  purchase  Class  B  Common  Stock.  In  addition,  at  January  31, 
2014,  outstanding  under  the  2006  Program,  there  were  425,000  RSUs  of  Class  A  Common  Stock  and  5,000 
RSUs of Class B Common Stock. 

Also  outstanding  at  January  31,  2014  were  13,000  non-statutory  stock  options  to  purchase  Class  A 
Common  Stock  and  3,000  non-statutory  stock  options  to  purchase  Class  B  Common  Stock  that  had  been 
granted under a previous plan. 

87 

 
 
 
 
 
 
 
 
 
Stock- Based Compensation 

The  following  table  sets  forth  reported  stock  compensation  expense  included  in  the  Company’s 
Consolidated  Statements  of  Income  and  Comprehensive  Income  for  the  fiscal  years  ended  January  31,  2014, 
2013 and 2012. 

Stock-based compensation expense: 

Cost of maintenance, subscription and other revenue . . . . . . . .   $
Cost of professional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
General and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total stock-based compensation expense . . . . . . . . . . . . . . . . . . . . .   $

2014

Years Ended January 31, 
2013 
(in thousands) 

2012

201 
476 
858 
628 
2,517 
4,680 

$

$

197  $ 
482 
835 
658 
2,436 
4,608  $ 

221 
526 
813 
667 
2,280 
4,507 

The Company presents any benefits of realized tax deductions in excess of recognized compensation 
expense  as  cash  flow  from  financing  activities  in  the  accompanying  Consolidated  Statement  of  Cash  Flows. 
There  were  $72,000,  $462,000  and  $33,000  excess  tax  benefits  recorded  for  equity  awards  exercised  in  the 
fiscal years ended January 31, 2014, 2013 and 2012, respectively. 

Option/SAR Information 

The weighted average assumptions used to value SARs are shown in the following table: 

Expected life in years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Risk free interest rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Dividend rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Years Ended January 31, 

2014

2013 

2012

4.57 
1.00%
53%
2.42%

4.61 
0.69%   
61%   
2.25%   

4.52 
0.98%
67%
2.59%

88 

 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  summarizes  the  activity  for  outstanding  options  and  SARs  for  the  fiscal  years  ended 
January 31, 2014, 2013 and 2012: 

Weighted 
Average 
Exercise 
Price per 
Share

Weighted 
Average 
Remaining 
Contractual 
Term 
(years) 

Aggregate 
Intrinsic 
Value  
(in thousands) 

Options/ 
SARs 
(in thousands)

Outstanding at January 31, 2011 . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outstanding at January 31, 2012 . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outstanding at January 31, 2013 . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outstanding at January 31, 2014 . . . . . . . . . .

Vested and expected to vest at January 31, 
2014 (1)   . . . . . . . . . . . . . . . . . . . . . . . . . . .

Vested and exercisable at January 31, 

2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,653 
502 
(164) 
(46) 
(74) 
2,871 
570 
(272) 
(222) 
(27) 
2,920 
599 
(404) 
(230) 
(43) 
2,842 

2,808 

1,459 

$

$

$

$

$

$

11.33 
10.28 
8.08 
14.28 
9.26 
11.34 
12.90 
8.34 
22.26 
9.49 
11.11 
11.73 
9.21 
15.16 
10.68 
11.19 

11.18 

10.83 

5.0  $ 

19,087 

5.0  $ 

18,877 

3.5  $ 

10,214 

(1)  The  expected-to-vest  options  and  SARs  are  the  result  of  applying  the  pre-vesting  forfeiture  rate 

assumptions to total outstanding options and SARs. 

The aggregate intrinsic value in the table above represents the total pretax intrinsic value (the aggregate 
difference between the closing stock price of the Company’s common stock based on the last trading day as of 
January  31,  2014  and  the  exercise  price  for  in-the-money  stock  options  and  SARs)  that  would  have  been 
received  by  the  holders  if  all  stock  options  and  SARs  had  been  exercised  on  January  31,  2014.  The  total 
intrinsic value of stock options or SARs exercised in the years ended January 31, 2014, 2013 and 2012 was $2.1 
million,  $1.4  million  and  $0.5  million,  respectively.  The  weighted  average  grant  date  fair  value  per  share  of 
SARs granted in the years ended January 31, 2014, 2013 and 2012 was $4.24, $5.37 and $4.51, respectively. 

The number of SARs exercised includes shares withheld on behalf of employees to satisfy minimum 
statutory  tax  withholding  requirements.  During  the  fiscal  years  ended  January  31,  2014,  2013  and  2012,  the 
Company withheld 49,000 shares, 35,000 shares and 13,000 shares for payment of these taxes. The value of the 
withheld  shares  for  the  fiscal  years  ended  January  31,  2014,  2013  and  2012  were  $710,000,  $475,000  and 
$144,000, respectively. 

At  January  31,  2014,  there  was  approximately  $4.9  million  of  total  unrecognized  compensation  cost 
related  to  unvested  SARs.  This  cost  is  expected  to  be  recognized  over  a  weighted  average  period  of 
approximately 2.6 years. 

89 

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RSU Information 

The  following  table  summarizes  the  activity  for  RSUs  for  the  fiscal  years  ended  January  31,  2014, 

2013 and 2012: 

Restricted stock at January 31, 2011  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Granted  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Released (1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Forfeited  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Restricted stock at January 31, 2012  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Granted  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Released (1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Forfeited  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Restricted stock at January 31, 2013  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Granted  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Released (1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Forfeited  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Restricted stock at January 31, 2014  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Weighted
Average 
Grant Date
Fair Value

$ 

$ 

$ 

$ 

10.02 
9.32 
11.02 
9.35 
9.32 
12.20 
9.84 
10.99 
10.49 
11.20 
10.05 
11.14 
11.02 

RSUs 
(in thousands) 
435 
174 
(178) 
(17) 
414 
200 
(223) 
(6) 
385 
231 
(165) 
(21) 
430 

(1)  The  number  of  RSUs  released  includes  shares  withheld  on  behalf  of  employees  to  satisfy  minimum 
statutory tax withholding requirements. During the fiscal years ended January 31, 2014, 2013 and 2012, the 
Company  withheld  47,000  shares,  57,000  shares  and  58,000  shares,  respectively,  for  payment  of  these 
taxes. The value of the withheld shares for the fiscal years ended January 31, 2014, 2013 and 2012 were 
$0.6 million, $0.7 million and $0.6 million, respectively. 

Total unrecognized compensation cost related to RSUs was approximately $3.5 million as of January 

31, 2014. This cost is expected to be recognized over a period of approximately 2.7 years. 

14. EMPLOYEE BENEFIT PLANS 

The  Company  has  a  defined  contribution  401(k)  plan  which  is  available  to  U.S.  employees  after  30 
days of employment. Employees may contribute up to the maximum allowable by the Internal Revenue Code. 
The  Company  voluntarily  matches  75%  of  the  employees’  contributions  up  to  the  first  four  percent  of  the 
employee’s eligible contribution. In addition, the Company can make additional contributions at the discretion 
of  the  board  of  directors.  Participants  are  immediately  vested  in  their  employee  contributions.  Employer 
contributions vest over a five-year period. The Company’s contributions for fiscal years 2014, 2013 and 2012 
were $1.5 million, $1.5 million and $1.4 million, respectively. 

Various  QAD  foreign  subsidiaries  also  contribute  to  what  can  be  considered  defined  contribution 
pension plans. Employer contributions in these plans are generally based on employee salary and range from 
3%  to  22%.  These  plans  are  funded  at  various  times  throughout  the  year  according  to  plan  provisions,  with 
aggregate employer contributions of $4.6 million, $4.2 million and $3.8 million during fiscal years 2014, 2013 
and 2012, respectively. 

90 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15. COMMITMENTS AND CONTINGENCIES 

Lease Obligations 

The Company leases certain office facilities, office equipment and automobiles under operating lease 
agreements. The leases generally provide that QAD pays taxes, insurance and maintenance expenses related to 
the leased assets. Total rent expense for fiscal years 2014, 2013 and 2012 was $5.8 million, $6.0 million and 
$6.5 million, respectively. Future minimum rental payments under non-cancelable operating lease commitments 
with terms of more than one year as of January 31, 2014 are as follows (in millions): 

2015  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
2016  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2017  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2018  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2019  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

  $ 

6.1 
4.3 
2.7 
1.9 
1.3 
0.6 
16.9 

Purchase Obligations 

At January 31, 2014, the Company had $7.3 million of other non-cancelable contractual obligations, 

related to the purchase of goods and services not included in the table above. 

Indemnifications 

The  Company  sells  software  licenses  and  services  to  its  customers  under  written  agreements.  Each 
agreement contains the relevant terms of the contractual arrangement with the customer and generally includes 
certain provisions for indemnifying the customer against losses, expenses and liabilities from damages that may 
be  awarded  against  the  customer  in  the  event  the  Company’s  software  is  found  to  infringe  upon  certain 
intellectual property rights of a third party. The agreements generally limit the scope of and remedies for such 
indemnification obligations in a variety of industry-standard respects. 

The  Company  believes  its  internal  development  processes  and  other  policies  and  practices  limit  its 
exposure related to the indemnification provisions of the agreements. For several reasons, including the lack of 
prior indemnification claims and the lack of a monetary liability limit for certain infringement cases under the 
agreements, the Company cannot determine the maximum amount of potential future payments, if any, related 
to such indemnification provisions. 

Legal Actions 

The Company is subject to various legal proceedings and claims, either asserted or unasserted, which 
arise in the ordinary course of business. While the outcome of these claims cannot be predicted with certainty, 
management does not believe that the outcome of any of these legal matters will have a material adverse effect 
on the Company’s consolidated results of operations, financial position or liquidity. 

16. BUSINESS SEGMENT INFORMATION 

The  Company  markets  its  products  and  services  worldwide,  primarily  to  companies  in  the 
manufacturing  industry,  including  automotive,  industrial,  high  technology,  food  and  beverage,  consumer 
products  and  life  sciences.  The  Company  sells  and  licenses  its  products  through  its  direct  sales  force  in  four 
geographic  regions:  North  America,  EMEA,  Asia  Pacific  and  Latin  America  and  through  distributors  where 
third  parties  can  extend  sales  reach  more  effectively  or  efficiently.  The  North  America  region  includes  the 
United States and Canada. The EMEA region includes Europe, the Middle East and Africa. The Asia Pacific 
region  includes  Asia  and  Australia.  The  Latin  America  region  includes  South  America,  Central  America  and 

91 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mexico.  The  Company’s  Chief  Operating  Decision  Maker,  the  Chief  Executive  Officer,  reviews  the 
consolidated results within one operating segment. 

License and subscription revenues are assigned to the geographic regions based on both the proportion 
of  users  in  each  region  and  sales  effort.  Maintenance  revenue  is  allocated  to  the  region  where  the  end  user 
customer is located. Services revenue is assigned based on the region where the services are performed. 

Capital expenditures and property and equipment, net are assigned by geographic region based on the 

location of each legal entity. 

2014 

Years Ended January 31, 
2013 
(in thousands) 

2012 

Revenue: 

North America (1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 113,937 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
89,133 
Asia Pacific  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
46,391 
Latin America  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
16,850 
  $ 266,311 

$  109,388 
76,182 
48,346 
18,256 
$  252,172 

$  103,272 
75,965 
47,707 
20,314 
$  247,258 

Capital expenditures: 

North America  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Asia Pacific  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Latin America  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  $

2,440 
1,224 
1,029 
86 
4,779 

$ 

$ 

1,664 
1,071 
264 
72 
3,071 

$ 

$ 

1,724 
935 
1,004 
118 
3,781 

January 31, 

2014 

2013 

(in thousands) 

Property and equipment, net: 

North America  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  26,861 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
4,677 
Asia Pacific  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,394 
Latin America  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
153 
  $  33,085 

$  26,854 
4,543 
946 
183 
$  32,526 

(1)  Sales  into  Canada  accounted  for  2%,  3%  and  3%  of  North  America  total  revenue  2014,  2013  and  2012, 

respectively. 

92 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
17. QUARTERLY INFORMATION (Unaudited) 

Quarters Ended 

  April 30 

July 31 

Oct. 31 

Jan. 31 

(in thousands, except per share data) 

61,927 
63,648 
33,302 
(1,721) 
(1,263) 

$ 65,194 
63,704 
36,417 
1,490 
1,254 

$  65,660 
61,859 
36,755 
3,801 
2,049 

$  73,530
67,697
42,831
5,833
4,346

(0.08)  $
(0.07) 

(0.08)  $
(0.07) 

$ 

$ 

0.08 
0.07 

0.08 
0.07 

$ 

$ 

0.14 
0.11 

0.13 
0.11 

0.29
0.24

0.27
0.23

63,708 
59,754 
37,089 
3,954 
1,844 

$ 60,969 
59,411 
33,950 
1,558 
959 

$  61,709 
58,629 
35,178 
3,080 
1,825 

$  65,786
62,570
38,362
3,216
2,011

$

$

0.12 
0.10 

0.12 
0.10 

$ 

$ 

0.06 
0.05 

0.06 
0.05 

$ 

$ 

0.12 
0.10 

0.12 
0.10 

0.13
0.11

0.13
0.11

Fiscal 2014 

Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Total costs and expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Operating (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Basic net (loss) income per share 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Diluted net (loss) income per share 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Fiscal 2013 

Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Total costs and expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Basic net income per share 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Diluted net income per share 

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

93 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE II 

SCHEDULE OF VALUATION AND QUALIFYING ACCOUNTS 

(in thousands) 

Balance at
Beginning of
Period

Charged to
Statements
of Income

Write-Offs,
Net of 
Recoveries

Impact of 
Foreign 
Currency 
Translation   

Balance at
End of 
Period

Year ended January 31, 2012 

Allowance for bad debt  . . . . . . . . . . . . . . . . . . .   
Allowance for sales returns  . . . . . . . . . . . . . . . .   
Total allowance for doubtful accounts  . . . .  $

Year ended January 31, 2013 

Allowance for bad debt  . . . . . . . . . . . . . . . . . . .   
Allowance for sales returns  . . . . . . . . . . . . . . . .   
Total allowance for doubtful accounts  . . . .  $

Year ended January 31, 2014 

Allowance for bad debt  . . . . . . . . . . . . . . . . . . .   
Allowance for sales returns  . . . . . . . . . . . . . . . .   
Total allowance for doubtful accounts  . . . .  $

1,165 
1,496 
2,661  $

171 
989 

(32)   
(1,303)   
1,160  $ (1,335)  $ 

(21 )   
2  

1,283
1,184
(19 )  $  2,467

1,283 
1,184 
2,467  $

324 
413 
737  $

(131)   
(548)   
(679)  $ 

1,474
(2 )   
1,036
(13 )   
(15 )  $  2,510

1,474 
1,036 
2,510  $

72 
982 

(313)   
(729)   
1,054  $ (1,042)  $ 

1,221
(12 )   
1,229
(60 )   
(72 )  $  2,450

See accompanying report of independent registered public accounting firm. 

94 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
SIGNATURES 

Pursuant  to  the  requirements  of  Section  13  or  15(d)  of  the  Securities  Exchange  Act  of  1934,  the 
Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, 
on April 11, 2014. 

QAD Inc. 

By: /s/ DANIEL LENDER 
Daniel Lender 
Chief Financial Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the 

following persons on behalf of the Registrant and in the capacities and on the date indicated. 

Signature 

/s/ PAMELA M. LOPKER 
Pamela M. Lopker 

/s/ KARL F. LOPKER 
Karl F. Lopker 

/s/ DANIEL LENDER 
Daniel Lender 

/s/ KARA BELLAMY 
Kara Bellamy 

/s/ SCOTT ADELSON 
Scott Adelson 

/s/ PETER R. VAN CUYLENBURG 
Peter R. van Cuylenburg 

/s/ TOM O’MALIA 
Tom O’Malia 

/s/ LEE ROBERTS 
Lee Roberts 

Title

Date

Chairman of the Board, President 

April 11, 2014 

Director, Chief Executive Officer 
(Principal Executive Officer) 

Executive Vice President, 
Chief Financial Officer 
(Principal Financial Officer) 

April 11, 2014 

April 11, 2014 

Sr. Vice President, Corporate Controller 
(Chief Accounting Officer) 

April 11, 2014 

April 11, 2014 

April 11, 2014 

April 11, 2014 

April 11, 2014 

Director 

Director 

Director 

Director 

95 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT 
NUMBER 

EXHIBIT TITLE 

INDEX OF EXHIBITS 

3.1 

  Amended  and  Restated  Certificate  of  Incorporation  of  the  Registrant,  filed  with  the  Delaware
Secretary  of  State  on  December  15,  2010  (Incorporated  by  reference  to  Exhibit  3.1  of  the
Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2011) 

3.2 

  Revised  Bylaws  of  the  Registrant  (Incorporated  by  reference  to  Exhibit  3.1  of  the  Registrant’s

Form 8-K filed on December 13, 2013) 

4.1 

  Specimen Class A and Class B Common Stock Certificate (Incorporated by reference to Exhibit
4.1 of the Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2011) 

10.1 

  QAD  Inc.  1997  Stock  Incentive  Program  (Incorporated  by  reference  to  Exhibit  10.2  of  the

Registrant’s Registration Statement on Form S-1 (Commission File No. 333- 28441)) 

10.1(a) 

  Forms of Agreement for QAD Inc. 1997 Stock Incentive Program (Incorporated by reference to
Exhibit 10.1(a) of the Registrant’s Annual Report on Form 10-K for the fiscal year ended January 
31, 2009) 

10.2 

  QAD  Inc.  2006  Stock  Incentive  Program  (Incorporated  by  reference  to  Exhibit  4.4  of  the

Registrant’s Registration Statement on Form S-8 (Commission File No. 333-137417)) 

10.2(a) 

  Forms of Agreement for QAD Inc. 2006 Stock Incentive Program (Incorporated by reference to
Exhibit 10.2(a) of the Registrant’s Annual Report on Form 10-K for the fiscal year ended January 
31, 2009) 

10.3 

  Form  of  Indemnification  Agreement  with  Directors  and  Executive  Officers  (Incorporated  by 
reference  to  Exhibit  10.3  of the  Registrant’s  Registration Statement  on Form  S-1  (Commission 
File No. 333- 28441))† 

10.4 

  Executive  Termination  Policy  (Incorporated  by  reference  to  Exhibit  10.2  of  the  Registrant’s

Quarterly Report on Form 10-Q for the quarter ended April 30, 2011)† 

10.5 

  Change in Control Policy (Incorporated by reference to Exhibit 10.1 of the Registrant’s Quarterly

Report on Form 10-Q for the quarter ended April 30, 2011)† 

10.5(a) 

  Change in Control Agreement for Karl Lopker (Incorporated by reference to Exhibit 10.5 of the

Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2009)† 

10.5(b) 

  Change in Control Agreement for Pam Lopker (Incorporated by reference to Exhibit 10.6 of the 

Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2009)† 

10.5(c) 

  Change in Control Agreement for Daniel Lender (Incorporated by reference to Exhibit 10.7(a) of

the Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2009)† 

10.5(d) 

  Change in Control Agreement for Gordon Fleming (Incorporated by reference to Exhibit 10.10 of

the Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2010)† 

10.6 

  Offer letter between the Registrant and Daniel Lender dated October 10, 2008 (Incorporated by
reference  to  Exhibit  10.72  of  the  Registrant’s  Quarterly  Report  on  Form  10-Q  for  the  quarter 
ended October 31, 2008)† 

96 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.7 

10.8 

  Acknowledgement  between  the  Registrant  and  Daniel  Lender  dated  October  10,  2008 
(Incorporated by reference to Exhibit 10.3 of the Registrant’s Quarterly Report on Form 10-Q for 
the quarter ended April 30, 2011)† 

  Credit  Agreement  between  the  Registrant  and  Rabobank,  N.A.  effective  as  of  July  8,  2011 
(Incorporated by reference to Exhibit 10.1 of the Registrant’s Form 8-K filed on July 14, 2011) 

10.8(a) 

  Promissory  Note  between  the  Registrant  and  Rabobank,  N.A.  effective  as  of  July  8,  2011
(Incorporated by reference to Exhibit 10.2 of the Registrant’s Form 8-K filed on July 14, 2011) 

10.8(b) 

10.8(c) 

  Disbursement Request  and Authorization between  the  Registrant  and  Rabobank, N.A. effective
as of July 8, 2011 (Incorporated by reference to Exhibit 10.3 of the Registrant’s Form 8-K filed 
on July 14, 2011) 

  First Amendment to Credit Agreement between the Registrant and Rabobank, N.A. effective as
of July 13, 2012 (Incorporated by reference to Exhibit 10.1 of the Registrant’s Form 8-K filed on 
July 17, 2012) 

10.9 

  Credit  Agreement  between  the  Registrant  and  Rabobank,  N.A.  effective  as  of  May  30,  2012
(Incorporated by reference to Exhibit 10.1 of the Registrant’s Form 8-K filed on June 5, 2012) 

10.9(a) 

  Real Estate Term Loan Note between the Registrant and Rabobank, N.A. effective as of May 30, 
2012  (Incorporated  by  reference  to  Exhibit  10.2  of  the  Registrant’s  Form  8-K  filed  on  June  5, 
2012) 

10.9(b) 

  Deed  of  Trust  between  the  Registrant  and  Rabobank,  N.A.  effective  as  of  May  30,  2012
(Incorporated by reference to Exhibit 10.3 of the Registrant’s Form 8-K filed on June 5, 2012) 

10.9(c) 

10.9(d) 

10.9(e) 

10.10 

ISDA 2002 Master Agreement between the Registrant and Rabobank, N.A. effective as of May
30, 2012 (Incorporated by reference to Exhibit 10.4 of the Registrant’s Form 8-K filed on June 5, 
2012) 

ISDA  Schedule  to  the  2002  Master  Agreement  between  the  Registrant  and  Rabobank,  N.A.
effective as of May 30, 2012 (Incorporated by reference to Exhibit 10.5 of the Registrant’s Form
8-K filed on June 5, 2012) 

  Confirmation of a Swap Transaction between the Registrant and Rabobank, N.A. effective as of
June  4,  2012  (Incorporated  by  reference  to  Exhibit  10.6  of  the  Registrant’s  Form  8-K  filed  on 
June 5, 2012) 

  Share  Purchase  Agreement  between  the  Registrant  and  Midmark  Investors,  L.P.  and  Midmark 
Capital, L.P., as the Shareholders of DynaSys, S.A. effective as of June 6, 2012 (Incorporated by
reference to Exhibit 10.7 of the Registrant’s Form 10-Q for the quarter ended April 30, 2012) 

10.10(a) 

  Escrow  Agreement  between  the  Registrant  and  Midmark  Investors,  L.P.  and  Midmark  Capital,
L.P.  and  McCarter  &  English,  LLP  effective  as  of  June  6,  2012  (Incorporated  by  reference  to
Exhibit 10.8 of the Registrant’s Form 10-Q for the quarter ended April 30, 2012) 

10.11 

  Share  Purchase  Agreement  between  the  Registrant  and  the  Shareholders  of  CEBOS,  Ltd.
effective as of December 28, 2012. (Incorporated by reference to Exhibit 1.1 of the Registrant’s
Form 8-K filed on January 3, 2013) 

21.1 

  Subsidiaries of the Registrant* 

97 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
23.1 

  Consent of Independent Registered Public Accounting Firm* 

31.1 

31.2 

  Certification  by  the  Chief  Executive  Officer  pursuant  to  Rule  13a-14(a)  of  the  Securities 
Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002* 

  Certification  by  the  Chief  Financial  Officer  pursuant  to  Rule  13a-14(a)  of  the  Securities 
Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002* 

32.1 

  Certification  by  the  Chief  Executive  Officer  pursuant  to  18  U.S.C.  Section  1350,  as  adopted 

pursuant to Section 906 of the Sarbanes-Oxley Act of 2002* 

32.2 

  Certification  by  the  Chief  Financial  Officer  pursuant  to  18  U.S.C.  Section  1350,  as  adopted

pursuant to Section 906 of the Sarbanes-Oxley Act of 2002* 

101.INS 

  XBRL Instance Document 

101.SCH 

  XBRL Taxonomy Extension Schema Document 

101.CAL    XBRL Taxonomy Extension Calculation Linkbase Document 

101.DEF 

  XBRL Taxonomy Extension Definition Linkbase Document 

101.LAB    XBRL Taxonomy Extension Label Linkbase Document 

101.PRE 

  XBRL Taxonomy Extension Presentation Linkbase Document 

(*) 

(†) 

Indicates the document is filed herewith. 

Indicates  a  management  contract  or  compensatory  plan  or  arrangement  required  to  be  filed  as  an 
exhibit. 

98 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
[This page intentionally left blank] 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amounts in thousands, except per share data 

2 0 1 4 

2 0 1 3 

2 0 1 2

F I S C A L  Y E A R S  E N D E D  J A N U A R Y  3 1  

Net Income                                                                  

         6,386 

6,639 

10,784

Diluted Net Income Per Share                                                       

$266,311 

$252,172 

$247,258 

F I N A N C I A L  H I G H L I G H T S :

Total Revenue 

Class A 

Class B 

Cash and Equivalents 

Total Debt 

Cash Flow From Operations 

0.41 

0.34 

75,984 

15,474 

24,140 

0.42 

0.35 

65,009 

15,846 

16,039 

0.67

0.56

76,927

16,134

21,448

ABOUT  QAD:  QAD  provides  innovative  enterprise  software  applications  for  leading  global  manufacturing  

companies.  QAD  applications  are  designed  to  simplify  the  management  and  enhance  the  efficiency  of  

manufacturing resources and operations both within and beyond the enterprise, enabling companies throughout 

the world to collaborate with their customers, suppliers and partners.

CORP ORATE INFORMATION

E X E C U T I V E  O F F I C E R S
Pamela M. Lopker 
Chairman of the Board  
and President

B O A R D  O F  D I R E C T O R S
Pamela M. Lopker 
Chairman of the Board  
and President

Karl F. Lopker
Chief Executive Officer

Karl F. Lopker 
Chief Executive Officer

Daniel Lender 
Executive Vice President,  
Chief Financial Officer

Gordon Fleming
Executive Vice President,
Chief Marketing Officer

Kara L. Bellamy 
Senior Vice President,  
Corporate Controller,  
and Chief Accounting Officer

Scott J. Adelson 
Senior Managing Director, 
Co-President 
Houlihan Lokey 

Peter R. van Cuylenburg 
Independent advisor to  
high-technology companies

Thomas J. O’Malia 
Professor Emeritus, Lloyd 
Greif Center for 
Entrepreneurial Studies at 
the University of Southern 
California, Marshall 
School of Business

Lee D. Roberts 
President and CEO,  
BlueWater Consulting, LLC

N O R T H  A M E R I C A  
L O C AT I O N S
California 
Georgia 
Illinois 
Michigan 
New Jersey

A S I A  PA C I F I C  
L O C AT I O N S
Australia 
China 
India 
Japan 
Singapore 
Thailand

E U R O P E ,  M I D D L E

E A S T  A N D  A F R I C A  
L O C AT I O N S
Belgium 
France  
Germany 
Ireland 
Italy 
Netherlands 
Poland 
South Africa 
Spain 
United Kingdom

L AT I N  A M E R I C A  
L O C AT I O N S
Brazil 
Mexico

I N D E P E N D E N T  R E G I S T E R E D    
P U B L I C  A C C O U N T I N G  F I R M
KPMG LLP 
Woodland Hills, California

L E G A L  C O U N S E L
Manatt, Phelps & Phillips LLP 
Los Angeles, California

I N V E S T O R  R E L AT I O N S
PondelWilkinson Inc. 
Los Angeles, California 
Tel: 310.279.5980

T R A N S F E R  A G E N T / R E G I S T R A R
American Stock Transfer & Trust 
New York, New York 
Tel: 212.936.5100

S T O C K  I N F O R M AT I O N
The company’s common stock trades 
on the NASDAQ Global Select Market 
under the symbols QADA and QADB. 

A N N U A L  R E P O R T  O N  F O R M  1 0 - K  
A copy of the company’s annual 
report to the Securities and Exchange 
Commission on Form 10-K is available 
without charge upon request to 
the company’s Investor Relations 
department or from the company’s 
website at www.qad.com.

A N N U A L  M E E T I N G
The annual meeting of stockholders will  
be held on June 11, 2014 at 4:30 p.m.  
PDT at QAD Inc., 100 Innovation Place, 
Santa Barbara, California 93108. 
Tel: 805.566.6000. A formal Notice  
of Meeting, Proxy Statement and Proxy  
will be sent to stockholders.

QAD  CORPORATE HEADQUARTERS

100 Innovation Place 
Santa Barbara, California 93108           
Tel: 805.566.6000  
www.qad.com

 
 
 
 
 
 
 
 
 
 
 
 
2014  ANN UAL REPORT

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0
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4

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