Quarterlytics / Technology / Software - Application / QAD Inc.

QAD Inc.

qada · NASDAQ Technology
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Ticker qada
Exchange NASDAQ
Sector Technology
Industry Software - Application
Employees 1001-5000
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FY2016 Annual Report · QAD Inc.
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20 16  ANNUAL  REPORT

 
 
 
 
Amounts in thousands, except per share data 

2 0 1 6 

2 0 1 5 

2 0 1 4

F I N A N C I A L   H I G H L I G H T S :

Total Revenue 

$277,852 

$295,101 

$266,311

Net Income                                                                  

         8,912 

12,946 

6,386

Diluted Net Income Per Share                                                       

F I S C A L   Y E A R S   E N D E D   J A N U A R Y   3 1 

Class A 

Class B 

Cash and Equivalents 

Total Debt 

Cash Flow From Operations 

0.47 

0.40 

137,731 

14,680 

23,278 

0.79 

0.68 

120,526 

15,086 

23,697 

27%
Services

11%
Licenses

30%
EMEA

32%
Automotive

REVENUE BY
CATEGORY

48%
Maintenance 
& Other

REVENUE BY
REGION

46%
North
America

REVENUE 
BY VERTICAL 
MARKET

14%
Subscriptions

17%
Asia Pacific

7%
Latin America

21%
Consumer Products/ 
Food & Beverage

14%
Life Sciences

ABOUT  QAD:  QAD  provides  innovative  enterprise  software  applications  for  leading  global  manufacturing  

companies.  QAD  applications  are  designed  to  simplify  the  management  and  enhance  the  efficiency  of  

manufacturing resources and operations both within and beyond the enterprise, enabling companies throughout 

the world to collaborate with their customers, suppliers and partners.

0.41

0.34

75,984

15,474

24,140

33%
High Tech/
Industrial 
Products

TO OUR SHAREHOLDERS,

Fiscal 2016 was an interesting year 

Throughout the year we continued 

for our customers and for QAD.  

to make significant progress on our 

We continued to make significant 

cloud strategy.  Our subscription 

progress on our cloud strategy, 

revenue increased, in constant 

made significant advances to the 

currency, by 41% over the prior year, 

development of our solutions, and 

and now accounts for 14% of our 

navigated through a turbulent 

total revenue.  Subscription revenue 

economic and geopolitical 

increased in all regions, with more 

environment.

In the first half of fiscal 2016 the 

manufacturing economy continued 

to grow on a global basis, and our 

performance met our expectations.  

During the second half of the year, 

we saw a slowdown in manufacturing 

growth coming from outside North 

America.  Automotive continues 

to account for our largest portion 

of cloud revenue, followed by Life 

Sciences.  Our success in these 

verticals highlights the advantages of 

our industry-focused cloud solution. 

activity around the world, largely 

As our revenue mix has shifted toward 

driven by the decline of oil and 

the cloud, our license deals have 

commodity prices.  This decline in 

been naturally declining.  This shift 

economic activity mostly affected 

in our business, combined with a 

manufacturing companies in the 

difficult economic environment in the 

Industrial sector.  Since the High 

second half of the year, led our license 

Tech and Industrial vertical is around 

revenue to decline by 21% from 

33% of our revenue, we experienced 

the prior year, in constant currency.  

a slowdown to our growth during the 

Even with this decline in license 

second half of the year.

revenue and the effect of existing 

The strong U.S. dollar affected the 

competitiveness of many of our 

customers with plants in the U.S. 

and sales outside the U.S.  Also, 

the strength of the U.S. dollar had 

a significant effect on our reported 

results and so we highlighted the 

comparisons to prior periods in 

constant currency.

customers converting to our cloud, 

our maintenance revenue increased 

by 1% in constant currency.  The 

good performance in maintenance 

was largely due to our historically 

high retention rates and our excellent 

customer satisfaction with our 

products and services.

We made significant progress in our 

have received so far.  We released 

cloud operations group.  During the 

our Automation Solutions, which 

year we expanded our capabilities 

captures material and production 

and added personnel to both our 

data throughout the factory floor, and 

U.S. and India cloud operations 

prints labels according to customer 

centers, enhancing our 24x7 

formats in order to improve material 

support.  We continued to enhance 

transaction effectiveness.  We 

the tools and technologies that 

continued to maintain our support 

we utilize to monitor and support 

for local business practices and the 

customer environments, and were 

new developing financial reporting 

able to improve our uptime statistics 

standards.

significantly above our contractual 

commitments.  We also achieved 

industry standard certifications that 

are key for our regulated industry 

verticals.  Our cloud operations group 

was able to achieve these important 

improvements while growing our 

subscription gross margin for the 

fiscal year from 39% to 47%.

Our professional services organization 

continued to focus on helping new 

customer go lives, upgrading our 

customers to more current releases 

and assisting in migrating existing 

customers to the cloud.  In addition, 

we continued to improve our training, 

implementation methodologies and 

knowledge transfer tools to enhance 

For the year, we generated $23 million 

our services partner network across 

in cash flow from operations and paid 

the globe.  Finally, we developed and 

over $5 million in dividends to our 

grew our capabilities to support our 

shareholders.  We ended the year 

new products such as our Automation 

with a very strong balance sheet, with 

Solutions practice.

$138 million in cash and equivalents.  

We believe we have the financial 

strength to support our product 

development and growth strategies for 

the years to come.

We were pleased and proud to 

see all of our divisions, Precision, 

DynaSys, and CEBOS sell and deploy 

their solutions to customers in the 

cloud.  We were also encouraged 

On the product side, we made 

by the overall performance of these 

significant progress in the 

divisions, by their continued growth, 

development of our Channel Islands 

and by the important shift of the mix 

project, which, through the use of 

of prospective business to the cloud.  

HTML5, will enhance the overall 

We will continue to seek opportunities 

user experience for our customers 

in the area of acquisitions for products 

and make our cloud offering even 

and companies that advance our 

more compelling.  We started 

overall product offering, enhance our 

working with early adopters of 

cloud capabilities, and enable us to 

these new capabilities and are very 

grow both the top and bottom lines.

encouraged by the feedback we 

Looking ahead into the next fiscal year, 

We will continue to be valuable 

we see some mixed signals in the short 

partners to our customers by truly 

to medium term on the health of the 

transforming their businesses to 

global manufacturing economy, but we 

become effective enterprises.  We 

continue to see great opportunities in 

remain committed to driving value to 

the longer term.  As a result we need to 

our shareholders, and we thank our 

remain fiscally conservative in how we 

employees and partners that help us 

manage our operations but continue to 

achieve these goals.

Sincerely, 

invest in our technologies and maintain 

a steadfast focus on our strategic 

direction.  We remain encouraged by 

the progress we are making in the 

capabilities of our solutions and our 

ability to sell, deploy and maintain 

them in the cloud. 

Pam and Karl Lopker

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2016  QAD FORM 10 -K

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549

FORM 10-K

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended January 31, 2016

OR

□ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File Number: 0-22823

QAD Inc.

(Exact name of Registrant as specified in its charter)

Delaware
(State or Other Jurisdiction of Incorporation or Organization)

77-0105228
(I.R.S. Employer Identification No.)

100 Innovation Place
Santa Barbara, California 93108
(Address of principal executive offices and zip code)

Registrant’s telephone number, including area code (805) 566-6000

Securities registered pursuant to Section 12(g) of the Act:

Title of Each Security

Name of Each Exchange on Which Registered

Class A Common Stock, $.001 par value
Class B Common Stock, $.001 par value

The NASDAQ Stock Market LLC
(NASDAQ Global Select Market)

Securities registered pursuant to Section 12(b) of the Act: None

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. □ YES ☒ NO
Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. □ YES ☒ NO
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange
Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject
to such filing requirements for the past 90 days. ☒ YES □ NO

Indicate by checkmark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File
required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such
shorter period that the registrant was required to submit and post such files). ☒ YES □ NO

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be
contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K
or an amendment to this Form 10-K. □

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of

‘‘accelerated filer and large accelerated filer’’ in Rule 12b-2 of the Exchange Act. (Check one):

□ Large accelerated filer

☒ Accelerated filer

□ Non-accelerated filer

□ Smaller reporting company

(Do not check if a smaller reporting company)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). □ YES ☒ NO
As of July 31, 2015, the last business day of the Registrant’s most recently completed second fiscal quarter, there were 15,545,076 shares of
the Registrant’s Class A common stock outstanding and 3,201,827 shares of the Registrant’s Class B common stock outstanding, and the aggregate
market value of such shares held by non-affiliates of the Registrant (based on the closing sale price of such shares on the NASDAQ Global Market
on July 31, 2015) was approximately $253 million. Shares of the Registrant’s common stock held by each executive officer and director and by each
entity that owns 5% or more of the Registrant’s outstanding common stock have been excluded in that such persons may be deemed to be affiliates.
This determination of affiliate status is not necessarily a conclusive determination for other purposes.

As of March 31, 2016, there were 15,600,527 shares of the Registrant’s Class A common stock outstanding and 3,204,217 shares of the

Registrant’s Class B common stock outstanding.

Items 10 through 14 of Part III incorporate information by reference from the Definitive Proxy Statement for the Registrant’s Annual Meeting

of Stockholders to be held on June 14, 2016.

DOCUMENTS INCORPORATED BY REFERENCE

QAD INC.
FISCAL YEAR 2016 FORM 10-K ANNUAL REPORT
TABLE OF CONTENTS

PART I
ITEM 1. BUSINESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 1A. RISK FACTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 1B. UNRESOLVED STAFF COMMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 2. PROPERTIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 3. LEGAL PROCEEDINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 4. MINE SAFETY DISCLOSURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER

MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 6. SELECTED FINANCIAL DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK . . . . . .
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING

AND FINANCIAL DISCLOSURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 9A. CONTROLS AND PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 9B. OTHER INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PART III
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE . . . . . . . . . .
ITEM 11. EXECUTIVE COMPENSATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND

MANAGEMENT AND RELATED STOCKHOLDER MATTERS . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR

INDEPENDENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PART IV
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SIGNATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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NOTE REGARDING FORWARD-LOOKING STATEMENTS

In addition to historical information, this Annual Report on Form 10-K contains forward-looking statements
within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934
and the Private Securities Litigation Reform Act of 1995. Any statements contained herein that are not statements of
historical fact should be construed as forward-looking statements, including statements that are preceded or
accompanied by such words as ‘‘may,’’ ‘‘believe,’’ ‘‘could,’’ ‘‘anticipate,’’ ‘‘projects,’’ ‘‘estimates,’’ ‘‘will likely
result,’’ ‘‘should,’’ ‘‘would,’’ ‘‘might,’’ ‘‘plan,’’ ‘‘expect,’’ ‘‘intend’’ and words of similar meaning or the negative of
these terms or other comparable terminology. Forward-looking statements are based on the Company’s current
expectations and assumptions regarding its business, the economy and future conditions. A number of risks and
uncertainties could cause actual results to differ materially from those expressed or implied in the forward-looking
statements. Factors that might cause such a difference include, but are not limited to, those discussed in Item 1A
entitled ‘‘Risk Factors’’ which are incorporated herein by reference, and as may be updated in filings we make from
time to time with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on
these forward-looking statements, which reflect management’s opinions, expectations and projections only as of the
date of this Annual Report on Form 10-K and are subject to risks, uncertainties and assumptions about our business.
We undertake no obligation to revise or update or publicly release the results of any revision or update to these
forward-looking statements except as required by applicable securities laws. Readers should carefully review the risk
factors and other information described in this Annual Report on Form 10-K and the other documents we file from
time to time with the Securities and Exchange Commission, including the Quarterly Reports on Form 10-Q to be filed
by QAD in fiscal year 2017.

ITEM 1. BUSINESS

ABOUT QAD

PART I

We are a leading global provider of vertically-oriented, mission-critical enterprise software solutions for global
life sciences, consumer products, food and beverage, high
manufacturing companies across the automotive,
technology and industrial products industries. Our mission is to deliver best-in-class software that enables our
customers to operate more effectively on a global basis. QAD Enterprise Applications enables measurement and
control of key business processes and supports operational requirements, including financials, manufacturing,
demand and supply chain planning, customer management, business intelligence and business process management.
We deliver our software solutions to our customers in a format that best meets their current and future needs in the
cloud, on premise or blended. Increasingly, our customers are selecting either a cloud-based deployment or a blended
deployment, which is a combination of on-premise and cloud-based software, as they expand their businesses
globally and as they recognize the benefits of full featured ERP cloud-based software.

We generated $277.9 million of revenue for our fiscal year ended January 31, 2016 and $295.1 million of
revenue for our fiscal year ended January 31, 2015, representing a decrease of 6%. In fiscal 2016, revenue decreased
$20.0 million due to the strengthening of the U.S. dollar relative to foreign currencies and on a constant currency
basis fiscal 2016 revenue increased $2.7 million when compared to the prior year. Subscription revenue generated
$38.8 million in our fiscal year 2016 compared to $28.2 million in our fiscal year 2015, representing growth of 38%
over the prior year. Our annualized subscription revenue run rate was approximately $46 million at January 31, 2016.

Over 2,000 manufacturing companies have deployed QAD solutions to run their businesses across
approximately 4,000 sites globally. Today, our solutions are used by over 300,000 active users, of which
approximately 20,000 are actively using our cloud solutions. We were founded in 1979 and are headquartered in
Santa Barbara, California. We employ approximately 1,680 employees throughout our direct operations in 23
countries across the North America, EMEA, Asia Pacific and Latin America regions.

Our Target Vertical Markets

We focus our efforts on delivering mission-critical software solutions to enterprise customers in six core vertical
markets within global manufacturing – automotive, life sciences, consumer products, food and beverage, high
technology and industrial products:

Automotive: QAD solutions address the needs of global automotive manufacturing companies. Our solutions
industry practices such as the Materials Management Operational Guidelines/Logistics Evaluation

support

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(‘‘MMOG/LE’’), used as a framework for supplier review by most global automotive original equipment
manufacturers (‘‘OEMs’’). Our customer base includes companies serving the global automotive marketplace,
especially the tier-1 suppliers in the supply chains of worldwide automotive OEMs worldwide. We deliver unique
capabilities to support the collaboration requirements of the automotive OEM suppliers, including the strict quality
requirements of OEM’s including Advanced Product Quality Process (‘‘APQP’’) and Production Part Approval
Process (‘‘PPAP’’). Many of our customers use QAD Cloud EDI because it provides a scalable solution which
standardizes Electronic Data Interchange (‘‘EDI’’) across their global enterprise. QAD Supplier Portal is another
product commonly used by our automotive customers. It allows for electronic communication with tier-2 suppliers.
QAD helps customers manage supply chain risk in accordance with MMOG/LE and the emerging requirements of
ISO/TS-16949. QAD solutions are in use at many of the market-leading automotive parts companies throughout the
world that manufacture a broad range of components used in interiors, electrical components, safety systems, bodies
and drivetrains.

Life Sciences: QAD solutions support manufacturing companies in the life sciences sector, focusing on the
requirements of medical device, pharmaceutical, nutraceutical and biotechnology companies. QAD solutions help
global life sciences companies manufacture products in accordance with current Good Manufacturing Practices
(‘‘cGMP’’) and other standards required by regulators around the world. In addition to cGMP, QAD solutions support
many business and regulatory processes specific to the life sciences industry, such as automated quality management,
supply chain planning and serialization in support of requirements for Unique Device Identification and the Drug
Quality and Security Act. Our customers’ products include such items as defibrillators, ventricular assist systems,
artificial joints, prescription medications and contract manufacturing, surgical instruments and packaging for the life
sciences industry. QAD’s Cloud ERP for Life Sciences provides life sciences clients with a qualified IT infrastructure
as a key building block to help them ensure that they have a solid foundation upon which to base their software
validation requirements.

Consumer Products: QAD solutions address the needs of global consumer product manufacturing companies.
Consumer products companies manufacture a broad range of items that are purchased by end consumers through
various retail channels such as: major retailers, Internet merchants, supermarkets and big-box stores. The
manufacturing process for those items is varied and depends on the nature of the item; however, the fulfillment and
distribution requirements have significant commonality. Major retailers manage very agile supply chains and are
typically very demanding of their suppliers, as they strive to service ever-growing demand from consumers for speed
of delivery and variety of products. For example, QAD solutions address the complex replenishment requirements
of companies supplying the retail supply chain, including promotional pricing, demand planning, quality compliance
and product configuration. Our customers manufacture a broad range of products such as electronics, appliances,
home and garden products, cosmetics and jewelry, and sell their products across the globe.

Food and Beverage: The food and beverage industry includes many sub-sectors consisting of fresh, frozen and
shelf-stable products. Our solutions support regulatory and quality initiatives such as the US Food Safety
Modernization Act (FSMA), hazard analysis, and critical control point analysis, which handle the management of
biological, chemical and physical hazards. Our solutions support the product cycle of the food and beverage industry
from raw material production, procurement and handling to manufacturing, distribution and consumption of the
finished product. QAD’s software is standards-focused to help companies ensure food safety and meet the regulatory
requirements in the global markets where our customers operate. We also focus on inventory management throughout
the entire supply chain, from procurement of raw materials through to the supermarket shelf. QAD provides solutions
for food and beverage companies that manufacture a broad range of products and manage many of the world’s
well-known brands. Our customers include global leaders in baking, daily fresh production, beverage production and
full process production.

High Technology: QAD solutions are used by many high-technology companies that manufacture a diverse
range of products including electronic components, smart cards, telecommunications equipment and test and
measurement equipment. High-tech companies often face the challenges of very complex product structures with a
need for traceability of parts and processes throughout their entire supply chain, as well as tight control of engineering
changes. Many high-tech companies providing complex systems also face the challenge of managing installation and
support of equipment after sale in addition to managing field engineering resources. QAD solutions address the
requirements of manufacturing items with complex designs and multiple configurations. A high-tech manufacturer
can use QAD’s solutions to configure product based on customers’ input; manufacture and assemble product
according to a customized specification; and schedule, install and support equipment throughout its lifecycle.

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Industrial Products: QAD solutions address the needs of companies making industrial products for many
different markets. Companies in this broad market segment face a variety of challenges and have requirements to
maintain many manufacturing methodologies, often within the same enterprise. Our solutions support multiple
manufacturing methodologies in parallel, including lean manufacturing. The need for traceability of materials from
source through to the finished product is often important to our customers, and QAD’s capabilities in traceability and
serialization support this feature. QAD’s solutions are also used to support our customers’ needs for environmental
compliance. Our customers manufacture products as diverse as machine tools; specialist ceramic materials used in
aerospace and defense; and equipment used in the oil and gas industries. This broad segment accounts for the largest
group of our customers.

Our focus on these six vertical markets gives us a competitive advantage by providing a solution developed
specifically for our target customers, without the complexity and distraction of functionality they don’t want and
don’t need. While some ERP vendors provide broader solutions built for many industries, our narrow industry focus
allows our customers to implement with fewer configurations and customizations than our competitors require, which
we believe typically results in less complex and therefore lower cost and faster implementations. We leverage our
vertical market expertise in research and development to meet specific industry needs; in sales, to understand our
customer’s unique requirements; in presales, to demonstrate how these requirements are handled in the software; and
in services, to apply best practices in optimization of business processes and implementation of the software. Our
options of cloud, on-premise and blended deployment enable customers operating in multiple countries to choose a
full-featured ERP deployment option that best meets their unique needs.

OUR STRATEGY

QAD envisions a future in which all of our customers operate as Effective Enterprises. We define an Effective
Enterprise as one where every business process is working at peak efficiency and is perfectly aligned to achieve our
customers’ strategic goals. In support of our vision, we focus on providing complete solutions and expertise that help
our customers improve the effectiveness of their business processes in areas such as financial reporting, customer
management, manufacturing planning and execution, demand and supply chain planning, supply chain execution,
service and support, enterprise asset management, enterprise quality management, transportation management,
analytics, interoperability and internationalization. In addition, our software is designed to support global regulatory
and business practice requirements that enable our customers to satisfy governmental and industry regulations, while
incorporating industry best practices and providing real-time visibility and measurement, in support of continuous
business process improvement initiatives.

We build solutions in specific industry segments within manufacturing in order to provide our customers the
capabilities they need to run their enterprises effectively without the complexity and excess resource consumption
associated with generalist solutions. We focus on those areas within the segments we target where we see potential
for increased growth due to manufacturing expansion, cloud adoption, or emerging requirements that we can address.

We have a number of key strategies that we believe will support the achievement of our vision and help drive

our continued growth:

Expand our leadership in fully-featured, flexible ERP in the cloud for manufacturing companies. We provide
full-featured vertically-focused cloud and on-premise solutions which work well together and independently. Cloud
is not simply a deployment option; it is a strategic choice that allows our customers to focus on their customers and
products without the distraction of administering their ERP application or infrastructure. We intend to improve our
position in the cloud based applications market by continuing to provide high quality offerings that encompass the
enterprise class functionality our customers require. Some customers may be reluctant to migrate away from their
current on-premise solution to an enterprise cloud computing solution since they have invested substantial resources
to implement their current enterprise software into their businesses. However, we believe the industry has been
moving, and will continue to move, to the cloud and we believe that QAD Cloud ERP is well positioned as a
full-strength solution delivered in the cloud to support global manufacturing companies.

Our recurring revenue base consists of our maintenance and subscription revenues and comprises approximately
62% of revenues for the year ended January 31, 2016. These revenues are generally recurring in nature since they
are derived primarily from maintenance, managed services, cloud and other SaaS offerings. We believe that the
generally recurring nature of our maintenance and subscription revenues provides us with a more predictable and
stable stream of revenues relative to license revenues.

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Grow our customer base and expand our footprint within existing customers. We believe our expertise in the
core vertical markets that we serve is well suited to meet the growing needs of global manufacturing companies. Our
industry-specific solutions, combined with our cloud, on-premise and blended deployment options, enable
manufacturing businesses to continue to manage their own growth in the manner that best meets their needs and
strategy. Additionally, we believe new manufacturing companies, or companies created through a divestiture from a
larger entity, that do not have an existing legacy ERP platform are more likely to adopt our cloud ERP solution when
choosing and implementing a new ERP system to run their business. With over 2,000 customers across our core
vertical markets and over 300,000 active users, we have an opportunity to increase revenue and deliver additional
value to our existing installed base. As the global manufacturing economy grows, our existing customers’ businesses
will grow and our solutions are designed to help them manage this growth in an effective and efficient manner. We
intend to continue to invest aggressively in our direct sales and marketing capabilities to highlight these advantages
for prospective new customers.

Focus on global manufacturing and continued product development. Our solutions include capabilities that
support operations in multiple geographies working in multiple languages and currencies; and comply with required
local regulations and business practices. In today’s enviornment, manufacturing companies operate globally and are
seeking a provider who can tailor solutions to the unique needs of their markets, deliver local and global services
resources and support local languages while still offering a solution that is cost effective and easy to implement and
use. QAD’s existing global footprint is a key leverage point for meeting these needs. We are committed to continuous
investment in research and development to ensure our products have the necessary capabilities to meet the needs of
our global customers and enhance our competitive position in the vertical markets we serve.

Leverage expertise within key vertical markets. QAD employs staff with specific knowledge and experience in
the industries in which our customers operate. We provide our solutions to six vertical markets within manufacturing
and in those verticals we actively participate in several leading industry associations and pride ourselves on the deep
expertise of our staff. Our industry knowledge continues to deepen through regular interaction with our customers.
This collective experience and customer interaction allows QAD to develop solutions with specific capabilities that
address our customers’ needs.

Enhance customer experience to deliver continuous value and maximize customer retention. We are
committed to close engagement with our customers and believe our product and service offerings are integral to the
operations of our customers’ businesses. We have developed a comprehensive customer engagement process to help
assess our customers’ business performance, identify areas for improvement, provide counsel and help deploy our
solutions. We strive to engage with every customer on a regular basis, frequently conducting reviews of their business
processes and presenting opportunities for improvement. Our deep vertical focus and strong, ongoing customer
relationships drive continuous development of industry-specific functionality. As a result, we have maintained
retention rates in excess of 90% annually.

QAD SOLUTIONS

QAD products and services support the business processes of global manufacturing companies in our target
industries. We continually monitor emerging business requirements and practices as well as regulatory changes and
incorporate them into our product and solutions strategies.

Our development focus emphasizes user experience. We strive to deliver solutions that offer comprehensive
capabilities while being easy to learn and use. Our goal is to make all capabilities that a particular user needs available
with only a few clicks, giving our end users significant gains in efficiency as well as making the user experience more
enjoyable.

We have recently launched the ‘‘Channel Islands’’ program to develop a new user experience with enhanced
usability for QAD Enterprise Applications. The user interface (‘‘UI’’) is written in HTML5 and it is accessible to the
user with any standard browser providing seamless access across desktops and mobile devices. The new UI has the
ability to co-exist with our existing .NET UI.

As part of the initiative to update the user experience, we restructured the underlying architecture of our
solutions so that the business logic and the user interface are separate layers. All business logic is now addressable
through standard, documented application program interfaces (‘‘APIs’’), which provide the ability to integrate with
third-party applications or to easily change the UI. The first phases of this multi-year program have now been
delivered.

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One important advantage of the program has been a focus on modularity, providing the ability to upgrade the
solution by suite, rather than upgrading the entire solution at one time. This enables us to deliver new functionality
to our customers in smaller, more manageable segments that allow them to upgrade with less potential risk and
operational disruption. The modularity allows us to improve the efficiency of our cloud operations using this
simplified upgrade process.

The Channel Islands program supports the Internet of Things (‘‘IoT’’) where machines communicate with
machines. As an example of the power of the IoT, our customers’ manufacturing equipment could automatically
update our solution when products are completed, increasing accuracy and efficiency for the customer.

Smart phones and tablets continue to play an ever-increasing role in our day-to-day life, and our customers are
embracing mobile computing to support more facets of their businesses. QAD delivers components of our solution
for a variety of mobile platforms. Currently our mobile specific suite includes a requisition approval solution, a
mobile business intelligence solution, mobile browse capability and mobile application monitoring tools to support
system administrators. Our mobile browse capability allows users to view, filter and sort all data accessible through
QAD browses within QAD Enterprise Applications using mobile devices. The Channel Islands UI delivered through
the Channel Islands program provides access to QAD Enterprise Applications on mobile devices.

In support of our focus on business process efficiency, we have integrated the ability to generate business
process maps for common business processes into our software using the QAD Process Editor tool. This tool
simplifies implementations, maps common business processes and facilitates navigation throughout the entire
product suite. Within our suite, we also have embedded business process management (‘‘QAD BPM’’). QAD BPM
allows customers to visualize their business processes; monitor transactional throughput by user, role or stage; and
modify those processes to make them more efficient. We see QAD BPM as a critical component in enabling
companies to become Effective Enterprises. Using QAD BPM, companies can create business process models, assign
task responsibilities and automate workflow, all of which reduce process execution time, improve visibility of active
processes, identify bottlenecks and support process improvement.

QAD developed its solutions to allow simple integration with other systems our customers use within their
organizations. For example, we enable seamless integration between QAD Enterprise Applications and common
browser applications and spreadsheets. QAD solutions also integrate easily with other web applications and web
services. Using our Q-Xtend toolset, customers can connect to different software, even when remote, and they can
use industry-standard middleware products such as the IBM MQ™ series or the standard connectors built on the Dell
Boomi AtomSphere integration platform. QAD resells Dell Boomi as QAD Boomi AtomSphere for integration
between QAD Cloud ERP and third-party cloud applications. Robust APIs available through the Channel Islands
Program along with QAD Automation Solutions provide additional capability for integration including integration
with IoT.

To meet regulatory requirements and the needs of our customers, our cloud delivery centers are certified under
the ISO 9001:2008 standard for quality management, the ISO 20,000:2011 standard for service management (SMS),
the ISO 27001:2013 standard for information security management (ISMS), the FDA 21 CFR Part 11 requirements
for quality management, and the SSAE 16 (SOC I—Type II) requirements for reporting and compliance controls.

QAD Enterprise Applications

Our ERP suite, QAD Enterprise Applications, is an integrated suite of software applications, which supports the
core business processes of global manufacturing companies, providing specific functionality to support
the
requirements of our targeted industries and the geographies our customers conduct business in. QAD Enterprise
Applications allows customers to monitor, control and support their operations, whether operating a single plant or
multiple sites, wherever they are located around the world.

QAD Enterprise Applications has strong capabilities for addressing global complexities in customers’ business
models, such as compliance with local accounting practices and legislation, as well as internal reporting on global
performance. QAD Enterprise Applications includes full support for multiple currencies, multiple languages and
complex corporate structures such as multiple companies or divisions.

QAD Enterprise Applications is available on premise, in the cloud as QAD Cloud ERP and in a blended model
combining both of these deployment alternatives. Blended deployment enables users to transact easily across
business entities with a consistent interface and consistent functionality. Companies that have chosen the cloud as a
strategic direction but who cannot or do not want to move all locations at one time find a blended deployment model

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allows them to transition to the cloud with less risk. Another advantage of blended deployment is the ability for the
finance function to view individual business unit results and run consolidations that cross both cloud and on premise
sites seamlessly, while other users can transact and view inventory in multiple locations irrespective of whether any
specific business entity is operating in the cloud or on premise.

QAD Enterprise Applications is comprised of the following software suites:

QAD Financials

QAD Financials provides comprehensive capabilities to manage and control finance and accounting processes
at a local, regional and global level. The suite supports multi-company, multi-currency, multi-language and multi-tax
jurisdictions, as well as consolidated reporting and budgeting controls. These capabilities give cross-functional
stakeholders access to financial reports, enabling faster, more informed decision making while providing robust
internal controls. Enterprise Financials includes IFRS and Multi-GAAP support, as well as extensive local tax
capture, reporting capabilities and segregation of duties enforcement.

QAD Customer Management

QAD Customer Management enables global manufacturing companies to acquire new customers efficiently,
grow revenue through multiple channels and retain customers through superior service and support. QAD Customer
Management helps our customers measure the efficacy of marketing campaigns, manage the sales opportunity
lifecycle and optimize order and fulfillment processes. Additionally, QAD Customer Management helps our
customers anticipate their product demand and improve retention though multiple service channels and the Customer
Self Service module. QAD Configurator has the ability to create unique products customized to customer
requirements, enabling simple and cost effective controls for mass customization of products. The suite includes the
ability to centralize sales order entry, including orders for configured items, and to ship the items from any facility
or business entity. QAD Customer Self Service provides a web storefront for our customers to transact sales, which
is fully and securely integrated with the rest of QAD Enterprise Applications.

QAD Manufacturing

QAD Manufacturing delivers comprehensive capabilities to support manufacturing business processes, from
planning through execution, and provides visibility and control of materials and labor. The suite has capabilities in
the areas of planning and scheduling, cost management, material control, shop floor control, quality management and
reporting in various mixed-mode manufacturing environments. The manufacturing models supported include
Discrete, Repetitive, Kanban (particularly relevant in lean manufacturing practices), Flow, Batch/Formula, Process,
Co-products/By-products and Configured Products. The system also includes flexible item attributes that customers
can use to track lot characteristics or test results. The Lot Trace Workbench provides insight into any products
component genealogy and greatly simplifies product recalls. Automation Solutions allows customers to process
inventory movement transactions using bar code equipment, and the solution includes the ability to simplify and
combine multiple inventory movements to reduce the amount of data entry and increase accuracy.

QAD Manufacturing enables companies to deploy business processes consistent with their industry’s best
practices. The integration between scheduling, planning, execution, quality and materials allows tight control and
simple management of processes.

QAD Demand and Supply Chain Planning

QAD Demand and Supply Chain Planning (‘‘QAD DSCP’’) is a comprehensive group of applications built on
a single unified model to fulfill the materials planning and logistics requirements of global companies. QAD DSCP
is supported and developed by our DynaSys operating division. This solution set delivers functionality and
capabilities that help enterprises optimize their supply chains to enhance customer satisfaction through timely
deliveries. Enterprises can align supply and demand to support the delivery of the right product, to the right place,
at the right time and at the most efficient cost. The suite utilizes the DynaSys Single Click Collaborative platform,
with the entire planning model running in a memory-resident database supporting real-time planning. The suite
supports planning for demand, production, procurement, distribution and global sales and operations planning.
Customers have used this solution with data sets that exceed a million SKUs.

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QAD Demand and Supply Chain Planning addresses both simple and complex networks and customers have the
ability to add more advanced functionality as the enterprise grows. Collaborative portals are available for both
demand and supply sides to help ensure rapid communication of demand or supply fluctuations and to enable
collaborative planning.

QAD Supply Chain Execution

QAD’s Supply Chain Execution suite includes tools to support inventory and warehouse management in either
simple or complex warehousing environments. QAD Warehousing supports complex warehouse-management
techniques such as bulk, batch and wave picking, as well as multiple put away methods including calculations based
on required space. It manages reusable packaging and containers to help eliminate waste and reduce costs.
Additionally, QAD Enterprise Applications manages consignment inventory for both consignors and consignees, and
supports strategic sourcing and purchasing. The system manages distribution requirements planning to optimize and
balance inventories at multiple distribution centers to enable quick and cost effective demand fulfillment. QAD also
offers QAD Supplier Portal and QAD EDI for facilitation of communication and collaboration with members of a
supply chain. These two solutions are offered on a subscription basis only.

QAD Transportation Management

QAD markets transportation solutions directly to our existing customers as part of QAD Enterprise Applications,
and to the general market through our Precision division. QAD Transportation Management facilitates correct
documentation and control for moving shipments across borders. Transportation Management allows companies to
manage and optimize outside carriers for shipments including parcel, less than truckload, full truckload and container
shipments whether using land, sea or air carriers. Compliance and risk management enables companies to comply
with regulations concerning denied parties and controls of dangerous substances.

QAD Service and Support

QAD Service and Support enables exceptional after-sale customer service and support for companies that
commission and support complex systems. The integration from customer demand through manufacturing to
installation and support affords companies great efficiency in managing their business processes. QAD Service and
Support handles service calls, manages service queues and organizes mobile field resources to promote customer
satisfaction. It also provides extensive project management support, helping organizations track materials and labor
against warranty and service work; compare actual costs to budget; and generate appropriate invoicing.

QAD Enterprise Asset Management

QAD Enterprise Asset Management (‘‘EAM’’) helps companies manage maintenance and installation of capital
equipment. The solution supports both planned and unplanned equipment maintenance based on elapsed time or
completed quantities. It includes the ability to track calibrations, labor and required parts used for maintenance. In
addition, it has project accounting capabilities to plan, track and control detailed project budget and spending data
for capital expense projects such as refits or building and commissioning new plants. EAM also includes functionality
to manage rotable (renewable) inventory. EAM functionality helps manufacturers achieve a balance between having
the right equipment available and minimizing their equipment investment. It ensures critical spare parts are on hand
as needed and monitors company expense and approval policies with regard to capital plant and equipment.

QAD Analytics

QAD Enterprise Applications provides decision makers and company stakeholders with key data to measure
performance against company and strategic goals. QAD Analytics helps customers perform complex analyses, make
informed decisions and improve performance management by highlighting areas that need improvement and enabling
drill down to source data. The QAD Analytics suite consists of multiple analysis and data extraction tools all working
in harmony to provide user-defined analysis such as consolidated reporting or reporting by geography, product line
or cost center.

The suite consists of QAD Reporting Framework, which provides powerful yet simple reporting and real-time
visibility with ad hoc inquiries; Operational Metrics, which enables companies to define and monitor key
performance indicators using data tracked within the system; and QAD Business Intelligence, which allows for
dynamic analysis and trend reporting across multiple data sources. With Mobile Framework, customers can also
access QAD Business Intelligence using mobile devices. Additionally, we offer a mobile browse function that allows
users to view, filter and sort all data accessible to QAD Browses using mobile devices.

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QAD Enterprise Quality Management

QAD provides enterprise-class quality management and regulatory compliance solutions to global companies in
many market segments, including QAD’s target markets. The suite supports customers’ compliance with industry
specific quality standards. In the automotive vertical, QAD’s solution delivers automation of Advanced Product
Quality Planning (‘‘APQP’’) methodologies, including Production Part Approval Process (‘‘PPAP’’), process flow
and approvals. In the life sciences vertical, customers benefit from critical functionality supporting corrective and
preventative action and non conformance reporting. The suite also features manufacturing quality solutions for audit,
risk management, document control, gage calibration, inspection and statistical process control. Our CEBOS division
supports and develops QAD’s Enterprise Quality Management suite.

QAD Interoperability

QAD Enterprise Applications uses a services-oriented architecture, allowing customers to integrate QAD
Enterprise Applications with other non-QAD core business applications easily. Through our QAD Q-Xtend toolset,
we promote open interoperability with comprehensive application program interfaces (‘‘APIs’’) and published events.
These offer QAD customers a choice of solutions in their operating environments. In addition, we resell the Dell
Boomi integration platform as QAD Boomi AtomSphere. This provides a comprehensive platform for managing
integrations to many cloud and on premise products, making whole enterprise integration easier for QAD customers.

QAD Internationalization

QAD supports companies that manufacture and distribute their products around the world. When a global
company expands its operations, it often needs to accommodate local languages, local accounting standards and local
business practices. Operating in different countries also requires access to specific local software, such as that used
to interface to banks in their country of operation. QAD supports the requirements of 47 different countries with its
internationalization capabilities.

Customer Support and Product Updates Provided via Our Maintenance and Cloud Offerings

Customer support services include internet and telephone access to technical support personnel located in our
global support centers. Through our support service, we provide the resources, tools and expertise needed to
maximize the use of our Enterprise Applications. Customers active on mainternance or cloud are also entitled to
receive product upgrades and enhancements on a when-and-if available basis. Customer support services and product
enhancements are provided to our on-premise customers via our maintenance offering and to our cloud customers as
part of their monthly subscription fee.

As part of our maintenance and cloud offerings, we provide access to an extensive knowledge database, online
training materials, a virtual training environment, remote diagnostics and our software download center via our online
support site. Our global support professionals in our support centers around the world focus on quickly resolving
customers’ issues, maintaining optimal system performance and providing uninterrupted service for complete
customer satisfaction. In addition, we provide other products, including operational metrics, workbenches and
monitoring tools. Customers have access to these products at no additional fee, provided they have a current
maintenance or cloud agreement in place with QAD.

QAD also has a global cloud operations group dedicated to support QAD Cloud ERP. Located primarily in the
U.S. and India, they manage the day-to-day operations of our cloud solutions as well as act as the control point for
activities related to elements of the cloud. The global cloud operations group maintains our cloud environment,
including customizations, conversions and upgrades to QAD Cloud ERP.

Generally, our on-premise customers purchase maintenance when they acquire new licenses and our
maintenance retention rate is more than 90%. Our maintenance and other revenue represented 48%, 48% and 52%
of our total revenues in fiscal 2016, 2015 and 2014, respectively. Our maintenance revenue can be impacted by
customers converting to QAD Cloud ERP. When customers convert to QAD Cloud ERP, they no longer contract for
maintenance as those support services and unspecified updates are included as a component of the subscription
offering. Our cloud revenue represented approximately 11%, 8% and 6% of our total revenues in fiscal 2016, 2015
and 2014, respectively, and our cloud customer retention rate is also in excess of 90%. We track our retention rate
by calculating the annualized revenue of customer sites with contracts expected to be renewed during the period
compared to the annualized revenue associated with the customer sites that have canceled during the period. The
percentage of revenue not canceled is our retention rate.

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QAD Global Services

QAD’s Global Services group supports customers in the deployment and ongoing use of QAD solutions to assist

customers in their pursuit of becoming Effective Enterprises.

QAD Global Services engages with our customers across the entire ERP solution life cycle through planning,
design, implementation and management. Whether in the cloud or on-premise, our Global Services group assists our
customers with initial deployments, upgrades to more current versions, migration of on-premise deployments to the
cloud, conversion and transfer of historical data, ongoing system and process optimization, and user training and
education.

QAD’s Global Services group includes 425 consultants located throughout the world, augmented by a global
network of certified partners. Our consulting ecosystem spans over 80 countries. QAD consultants and partners are
trained on our best practice implementation methodologies and have obtained certifications of proficiency in multiple
areas. We offer a complete portfolio of services, delivered to consistent standards across the globe. Working in
tandem with our partners, we support national, multi national and global projects on behalf of QAD customers.

In support of QAD’s vision of all customers becoming Effective Enterprises, QAD has developed a framework
of Key Performance Indicators (‘‘KPIs’’) used by QAD Global Services to measure pre- and post- implementation
performance of business processes and to aid in the diagnosis of opportunities for continuous improvement. The QAD
KPI framework is made available to all customers and is monitored using the QAD analytics suite.

QAD’s principal methodology for deployment of solutions is called QAD Easy On Boarding (‘‘EOB’’). EOB
has been designed to make deployment of QAD solutions on-premise or in the cloud standardized and efficient. EOB
features predefined industry process models built into the products themselves as well as implementation guides and
scripts, all based on our experience with best practice standards. With EOB, ERP implementation can be faster than
more traditional approaches.

QAD Global Services focuses on assisting customers in the following activities:

Implementations and Migrations – Supporting customers with the initial implementation of QAD Enterprise
Applications. QAD Global Services has particular expertise in global implementations harnessing the entire QAD
Global Services ecosystem to provide ‘on the ground’ support wherever customers need, or by leveraging QAD’s
global shared resource centers. QAD Global Services deploys our applications both on-premise and in the cloud. In
addition, QAD Global Services has the experience to assist new customers in migration from other ERP systems. This
service includes data conversions as well as process design change management.

Upgrades – Assisting customers in the process of upgrading their QAD Enterprise Applications to the latest

version accelerates time to benefit, increases new functionality and applies usability best practices.

Conversions – The process of converting from on-premise solutions to the cloud is a standardized process for

QAD Global Services.

Integration – QAD Global Services has the expertise and experience to quickly integrate QAD solutions with

other systems.

Systems Management – QAD Global Services delivers a range of services to support technical management

of systems and performance monitoring for those customers who choose on-premise deployment.

Training and Education – QAD Global Services offers a full range of services leveraging QAD’s learning
management system. Users can access multimedia training on all QAD offerings and take advantage of pre-defined
learning plans for all of the roles that QAD users typically perform. Global Services also provides customized courses
taught on-site to meet specific customer needs and are available to end users, IT professionals, department managers,
partners and consultants.

Application Management – QAD is available to manage customer systems and through our Application

Management Services we support customers’ system management, administration and performance needs.

Business Process Improvement – QAD has developed a range of predefined diagnostic offerings, called
Q-Scans. Q-Scans enable QAD to engage in highly efficient diagnosis of key business processes and functional areas
and provide recommendations to customers for continuous improvement.

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Pre-Defined Consulting Engagements – These are diagnostic and prescriptive consultations that cover many

areas including customization, analytics and various areas of compliance such as FDA, MMOG/LE and SOX.

QAD’s network of employees, consultants and partners knows QAD Software best. They diagnose issues
preventing businesses from running efficiently and prescribe steps to maximize the benefits of QAD Enterprise
Applications. These QAD experts offer what outside consultants cannot - a combination of a deep understanding of
the industries in which our customers operate, the functionality of the QAD solution portfolio and the proven
experience of helping customers leverage our software to become more Effective Enterprises. We offer a full range
of program management, project management, industry consulting and technical services certified in our products
and QAD Global Services methodologies.

QAD GLOBAL PARTNER NETWORK

The QAD Global Partner Network is an ecosystem of strategic partnerships and alliances with solution
providers, consultants, software and database developers, technology providers, independent software vendors,
system integrators and service organizations worldwide. QAD has approximately 130 partners of varying size and
complexity, delivering sales support, solutions and services. From major territories to remote geographies, QAD
cultivates long-term relationships with partners that deliver value to our customers through their industry knowledge
and expertise.

TECHNOLOGY

QAD Enterprise Applications was designed to achieve our vision for global manufacturing companies to
effectively run their business processes at peak efficiency, in alignment with their company strategic goals. We have
chosen the best technologies to aspire to our vision, focusing on user experience, integration, business services,
analytics, databases and deployment flexibility. We embrace ‘openness’ as a core principle of our designs, aiming to
allow customers freedom of choice with regard to device, operating systems and hardware platforms when deploying
their software applications. The core of QAD Enterprise Applications is built on a services-oriented architecture,
which allows QAD Enterprise Applications’ components to communicate with one another through industry-standard
messaging techniques like Representation State Transfer (‘‘REST’’) services. This allows customers to exploit the full
benefit of QAD’s open architecture for their businesses.

QAD Enterprise Applications core business logic has been developed in the OpenEdge programming
environment and relational database provided by Progress Software Corporation. Our solutions also include
components of Oracle’s Java environment for integration into web and mobile infrastructure. We offer a rich user
experience using the Microsoft .NET framework. QAD Enterprise Applications supports most commercial operating
systems, including most common LINUX-derived operating systems, Windows Server System and most proprietary
versions of UNIX including Hewlett Packard’s HP/UX and IBM’s AIX. Where practical, QAD uses open industry
standards to collaborate and integrate QAD Enterprise Applications with other systems.

QAD’s enterprise architecture provides significant flexibility for global companies in deploying QAD Enterprise
Applications. Our enterprise architecture allows companies to separate the legal structure of their business from
physical operating locations or to separate both of these from the software instances and computer hardware that
support them. With QAD enterprise architecture, customers can choose which sites are a part of which companies,
which sites are supported on any instance of the application, or which sites operate as one instance. Customers can
also choose centralized, decentralized or hybrid computing architectures with parts of their enterprise running from
both central resources and local resources.

QAD combines our technologies to provide a comprehensive cloud solution for our customers. Our cloud
architecture encompasses infrastructure provisioning and application deployment, management, monitoring and
security; providing a world class development operations (‘‘DevOps’’) practice built around Information Technology
Infrastructure Library (‘‘ITIL’’) standards.

PRODUCT DEVELOPMENT

The technology industry is characterized by rapid technological change in computer hardware, mobile devices,
operating systems and applications, and the rapid expansion of the Internet of Things. In addition, our customers’
requirements and preferences rapidly evolve, as do their expectations of the performance and user experience of our
software. We maintain a global research and development organization that provides new product enhancements to
the market on a semiannual basis in order to swiftly respond to these changes.

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The software industry is undergoing a transition from selling licenses to on-premise customers to selling
cloud-based solutions which include more social and mobile computing capabilities. In fiscal 2016 we continued to
transition our business model by expanding our cloud-based offerings with a robust set of monitoring and
management tools and introduced our latest user experience in the sales processing area of the product suite to a select
set of cloud based early-adopter customers. This offering is designed to give our customers even more value and
flexibility to use our product suite with a secure browser from anywhere the user has connectivity. It also allows our
customers to connect our suite to other applications through web services with a rich set of API’s.

We dedicate considerable technical and financial resources to research and development to continually enhance
and expand our product suite in support of the vertical markets that we serve. For example, in fiscal 2016, we
continued our internationalization program in support of the expansion of our global customers. As we ended fiscal
2016 we were supporting our customers in over 70 countries with a single solution managed and maintained by
QAD’s research and development organization. We added major functionality in all areas of the product and have
enhanced our shop floor automation offering.

We operate a global research and development organization comprised of 370 R&D employees located in offices
in the United States, India, China, Ireland, Australia, France, Belgium, Spain and Great Britain. Our research and
development expenses totaled $41.2 million, $42.3 million and $41.2 million in fiscal years 2016, 2015 and 2014,
respectively. Our software is primarily developed internally; however, we also use independent firms and contractors
to perform some of our product development activities when we require additional resources or specific skills or
knowledge. As needed, we acquire products or technology developed by others by purchasing or licensing products
and technology from third parties. We continually review these investments in an effort to ensure that we are
generating sufficient revenue or gaining a competitive advantage to justify their costs. We routinely translate our
product suite into fourteen languages and through our internationalization program we support mandatory
governmental regulations and reporting requirements for over 70 countries. This is all accomplished through a single
offering for our customers in the cloud or on premise, allowing them to run their businesses using a consistent
business model with a deployment model of their choice.

We plan to continue to manage significant product development operations internationally over the next several
years. We believe that our ability to conduct research and development at various locations throughout the world
allows us to optimize product development, lower costs, and integrate local market knowledge into our development
activities. We continually assess the significant costs and challenges, including intellectual property protection,
against the benefits of our international development activities.

SALES AND MARKETING

QAD sells its products and services through direct and indirect sales channels located throughout the regions of
North America; Latin America; Europe, Middle East and Africa (‘‘EMEA’’); and Asia Pacific. Each region leverages
global standards and systems to enhance consistency when interacting with global customers. Additionally, we have
a global strategic accounts team, which is responsible for managing QAD’s largest global customers across regions.
Our sales cycle varies depending on the specific application being sold; the size and complexity of the customer’s
business and information technology environment; and other factors.

Our direct sales organization includes approximately 70 commissioned sales people. Incentive pay is a
significant portion of the total compensation package for our sales staff. We continually align our sales organization
and business strategies with market conditions to maintain an effective sales process. We cultivate the industries we
serve within each territory through marketing, local product development and sales training.

Our indirect sales channel consists of approximately 40 distributors and sales agents worldwide. We do not grant
exclusive rights to any of our distributors or sales agents. Our distributors and sales agents primarily sell
independently to companies within their geographic territory, but may also work in conjunction with our direct sales
organization. We also identify global sales opportunities through our relationships with implementation service
providers, hardware vendors and other third parties.

Our marketing strategy is to differentiate our offering by focusing on our role in providing value by helping our
customers achieve the vision of the Effective Enterprise. Our main marketing objective is to leverage the measurable
success in business outcomes our customers have achieved to increase awareness and drive leads. We do this by
openly and consistently communicating with QAD customers, prospects, partners, investors and other key audiences.
We reach these audiences through many channels, including globally integrated marketing campaigns, which are

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frequently executed at the regional and local levels; media and analyst relations; customer events; web-based
communications; social media; sales tool development and field support.

COMPETITION

The markets for our on-premise and cloud offerings are highly competitive, fragmented and subject to rapid
changes in technology as new products and services are introduced and new companies emerge, expand or are
acquired. We compete with both enterprise software application vendors and cloud computing application services
providers.

In the on-premise space, we compete primarily with larger ERP vendors, such as SAP, Oracle and Infor who
hold significant market share of the traditional ERP marketplace. These companies have broad market footprints
developing applications targeted at many industries, not just manufacturing, and often focus heavily on positioning
their size as an advantage. We typically differentiate against these companies based on the specific industry focus of
our solutions as well as our customer focus. Internationally, we face competition from local companies as well as the
large ERP competitors, many of which have products tailored for those local markets.

In the cloud space, we compete with both large ERP vendors and cloud computing application service providers.
Smaller cloud computing ERP vendors have so far targeted the lower end of the manufacturing supply chain market
where companies operate in a single plant or single currency environment focusing mainly in the U.S. domestic
market. Most ERP vendors today have some focus on cloud solutions, in addition to on-premise sales, which creates
an environment in which we face competition from a variety of vendors that address one or more of our applications.
In addition, other vendors that provide services in different markets may develop solutions in our target markets and
some potential customers may elect to develop their own internal solutions.

We believe the key competitive factors in our markets are:

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•

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customer focus

customer outcomes

total cost of ownership

performance and reliability

security

solution breadth and functionality

technological innovation

usability

ability to tailor and customize services for a specific company, vertical or industry

compatibility between products and services deployed within on-premise IT environments and public cloud
IT environments

speed and ease of deployment, use and maintenance; and

financial resources and reputation of the vendor.

EMPLOYEES

As of January 31, 2016, we had 1,680 full-time employees, including 780 in support, subscription and
professional services, 370 in research and development, 310 in sales and marketing and 220 in administration.
Generally, our employees are not represented by collective bargaining agreements. However, certain employees in
our Netherlands, France and Belgium subsidiaries are represented by statutory works councils as required under local
law. Employees of our Brazilian subsidiary are represented by a collective bargaining agreement with the Data
Processing Union.

INTELLECTUAL PROPERTY

We rely on a combination of trademark, copyright, trade secret and patent laws in the United States and other
jurisdictions, as well as confidentiality procedures and contractual provisions to protect our proprietary technology

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and our brands and we maintain programs to protect and grow our rights. We also enter into confidentiality and
proprietary rights agreements with our employees, consultants and other third parties and control access to software,
services, documentation and other proprietary information.

SEASONALITY

Our fourth quarter has historically been our strongest quarter for new business and maintenance renewals. For
a more detailed discussion, see the ‘‘Seasonal Nature of Deferred Revenue, Accounts Receivable and Operating Cash
Flow’’ discussion in Management’s Discussion and Analysis.

SEGMENT REPORTING

We operate in a single reporting segment. Geographical financial information for fiscal years 2016, 2015 and
2014 is presented in Note 12 within the Notes to Consolidated Financial Statements included in Item 15 of this
Annual Report on Form 10-K.

AVAILABLE INFORMATION

Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and
amendments filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as
amended, are available free of charge on our website at www.qad.com, as soon as reasonably practicable after such
reports have been electronically filed or otherwise furnished to the Securities and Exchange Commission. We are not
including the information contained on our website as part of, or incorporating it by reference into, this annual report
on Form 10-K.

ITEM 1A. RISK FACTORS

Risks associated with our cloud service offerings

Defects and disruptions in our services could diminish demand for our service and subject us to liability.

Our cloud service offerings are complex and incorporate a variety of hardware and proprietary and third-party
software, and may have errors or defects that could result in unanticipated downtime for our customers and harm to
our reputation and our business. We have from time to time found defects in our services and new defects may be
discovered in the future, especially in connection with the integration of new technologies and the introduction of
new services. As a result, we could lose future sales and existing customers could elect to not renew or make warranty
or other claims against us and potentially expose us to the expense and risk of litigation.

Our revenue and profitability will be adversely affected if we do not properly manage our cloud service

offerings.

The pricing and other terms of some of our cloud agreements require us to make estimates and assumptions at
the time we enter into these contracts that could differ from actual results. Early termination, increased costs or
unanticipated delays could have a material adverse effect on our profit margin and generate negative cash flow.
Further, if we experience delays in implementing new cloud customers (whether due to product defects, system
complexities or other factors) then customers may delay the deployment of additional users and sites, which could
adversely affect our revenue growth. If we fail to meet our system availability commitments or other customer
obligations then we may be required to give credits or refund fees, and we may be subject to litigation and loss of
customer business. For example, if we were to miss our system availability commitments then we are obligated under
our customer contracts to issue one day’s credit against future fees for each hour of system unavailability. We expend
significant resources to improve the reliability and security of our cloud offerings and the cost of these investments
could reduce our operating margins.

We may be unable to accurately predict growth in our cloud business.

Our cloud customers typically enter into subscription agreements with a term of 12 to 60 months. Our customers
have no obligation to renew their subscriptions after the expiration of their initial subscription period, and some
customers elect not to renew. Growth in our cloud business may be affected by our ability to maintain high retention
rates and sell additional features and services to our current customers, which could depend on a number of factors,
including customers’ satisfaction with our products and services, the prices of our offerings and general economic
conditions. We cannot provide assurance that our subscriptions will be renewed at the same or higher levels of

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service, for the same number of users or for the same duration of time, if at all, or that we will be able to accurately
predict future customer retention rates. If our customers do not renew their subscriptions or if they renew on terms
less favorable to us, the rate at which our cloud business grows may decline and our revenue may be reduced.

We rely on third-party hosting and other service providers.

We currently serve our customers from third-party data center hosting facilities located in the United States and
other countries. We do not control the operation of any of these facilities, and they are vulnerable to damage or
interruption from earthquakes, floods, fires, power loss, telecommunications failures and similar events. They may
also be subject to breaches of computer hardware and software security, break-ins, sabotage, intentional acts of
vandalism and similar misconduct. Despite precautions taken at these facilities, the occurrence of a natural disaster
or an act of terrorism, a decision to close the facilities without adequate notice or other unanticipated problems at
these facilities could result in lengthy interruptions in our service. Even with our disaster recovery precautions, our
services could be interrupted. Any loss or interruption of these services could significantly increase our expenses
and/or result in errors or a failure of our services which could adversely affect our business. In addition, these vendor
services may not continue to be available at reasonable prices or on commercially reasonable terms, or at all.

We may be exposed to liability and loss from security breaches.

Our cloud services involve the storage and transmission of customers’ proprietary information, and security
breaches could expose us to a risk of loss of this information, litigation and possible liability. These security measures
may be breached in numerous ways, including remote or on-site break-ins by computer hackers or employee error
during transfer of data to additional data centers or at any time, and result in unauthorized access to our own and our
customers’ data, intellectual property and other confidential business information. Additionally, third parties may
attempt to induce employees or customers into disclosing sensitive information such as user names, passwords or
other information in order to gain access to our own and our customers’ data, intellectual property and other
confidential business information. Because the techniques used to obtain unauthorized access, or to sabotage systems,
change frequently and generally are not recognized until launched against a target, we may be unable to anticipate
these techniques or to implement adequate preventative measures. Any security breach could result in a loss of
confidence in the security of our service, damage our reputation, disrupt our business, lead to legal liability and
adversely impact our future sales which could have a material adverse effect on our business.

Our solutions could be used to collect and store personal information of our customers’ employees or customers,
and therefore privacy concerns could result in additional cost and liability to us or inhibit sales of our solutions.

Regulatory focus on privacy issues continues to increase and worldwide laws and regulations concerning the
handling of personal information are expanding and becoming more complex. Many federal, state and foreign
government bodies and agencies have adopted, or are considering adopting, laws and regulations regarding the
collection, use, disclosure and retention of personal information. These and other requirements could reduce demand
for our products and solutions or restrict our ability to store and process data or, in some cases, impact our ability
to offer our products and solutions in certain locations or our customers’ ability to deploy our solutions globally. This
impact may be more significant in countries with legislation that requires data to remain localized ‘‘in country’’, as
this could require us or our customers to establish data storage in other jurisdictions or apply local operational
processes that are difficult and costly to integrate with global processes.

Internationally, virtually every jurisdiction in which we operate has established its own data security and privacy
legal framework with which we or our customers must comply, including the Data Protection Directive established
in the European Union and the Federal Data Protection Act passed in Germany. The European Court of Justice
recently invalidated the U.S.-EU Safe Harbor framework that had been in place since 2000, which allowed companies
to meet certain legal requirements for the transfer of personal data from the EU to the U.S. While the European
Commission has introduced the EU-U.S. Privacy Shield as a new legal mechanism for transatlantic data flows
replacing the U.S.-EU Safe Harbor framework, the invalidation of the U.S.-EU Safe Harbor framework has increased
the risk of additional regulation, costs of compliance and limitations on data transfer for us and our customers. The
costs of compliance with such international laws, regulations and standards may limit the use and adoption of, and
reduce overall demand for, our solutions, lead to significant fines, penalties or liabilities for noncompliance, or slow
the pace at which we close sales, thereby harming our business.

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The market for cloud services may not develop as quickly as we expect.

The market for enterprise cloud computing application services is not as mature as the market for traditional
enterprise software, and it is uncertain whether these services will achieve and sustain high levels of demand and
market acceptance. Our success will depend on the willingness of customers to increase their use of enterprise cloud
computing application services in general, and for ERP applications in particular. Some enterprises may be unwilling
to use enterprise cloud computing application services because they have concerns regarding security risks,
international transfers of data, evolving regulation, government or other third-party access to data, use of outsourced
services providers, and unwillingness to abandon past infrastructure investments. If the market for enterprise cloud
computing application services does not evolve in the way we anticipate or if customers do not recognize the benefits
of our cloud solutions over traditional on-premise enterprise software products, and as a result we are unable to
increase sales of subscriptions to our cloud offerings, then our revenues may not grow or may decline and our
operating results would be harmed.

Our focus on cloud services may result in the loss of other business opportunities and negatively impact our

revenue growth.

We have focused our sales force, management team and other personnel toward growing our cloud business.
This strategic direction and redirection of resources could potentially result in the loss of sales opportunities in our
traditional license, maintenance and services businesses. If our cloud business does not grow in accordance with our
expectations and we are not able to cover the shortfall with other sales opportunities, then our business could be
harmed. Although the subscription model used for our cloud business is designed to create a recurring revenue stream
that is more predictable, the shift to this model may reduce our license sales, spread revenue over a longer period and
negatively affect future maintenance and services revenue.

Risks associated with rapid technological change and complexity

The market for our products and services is characterized by rapid technological change.

Customer requirements for products can change rapidly as a result of innovation or change within the computer
hardware and software industries, the introduction of new products and technologies and the emergence of, adoption
of, or changes to, industry standards. Our future success, including with our cloud service offerings, will depend upon
our ability to continue to enhance our current product line and to develop and introduce new products and services
that keep pace with technological developments, satisfy increasingly sophisticated customer requirements, keep pace
with industry and compliance standards and achieve market acceptance. Our failure to successfully develop or
acquire and market product enhancements or new products could have a material adverse effect on our business.
Developing software and cloud offerings is expensive. We will continue to make significant investments in research
and development, and we may not realize significant new revenue from these investments for several years, if at all.

New software releases and enhancements may adversely affect our software sales.

The actual or anticipated introduction of new products, technologies and industry standards can render existing
products obsolete or unmarketable or result in delays in the purchase of those products. Significant delays in
launching new products may also jeopardize our ability to compete. Failure by us to anticipate or respond to
developments in technology or customer requirements, significant delays in the introduction of new products or
failure by us to maintain overall customer satisfaction could have a material adverse effect on our business.

Services engagements are increasingly complex and pose additional risks.

Services engagements may involve increased technological complexity, customer customization requests and
other challenges, including in connection with our cloud environments, and demand a significant number of
specialized technical resources. Our failure to successfully address these issues could have a material adverse effect
on our business.

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Risks associated with our revenue, expenses and pricing

Because of significant fluctuations in our revenue, period-to-period comparisons of our revenue or profit may

not be meaningful.

Our quarterly and annual operating results have fluctuated in the past and may do so in the future. Such
fluctuations have resulted from the seasonality of our customers’ manufacturing businesses and budget cycles and
other factors. Moreover, there can be no assurance that our revenue will grow in future periods or that we will be
profitable on a quarterly or annual basis.

A significant portion of our revenue in any quarter may be derived from a limited number of large, non-recurring

license sales.

We may experience large individual license sales, which may cause significant variations in license fees being
reported on a quarterly basis. We also believe that the purchase of our products is discretionary and may involve a
significant commitment of a customer’s capital resources. Therefore, a downturn in any significant customer’s
business could have a significant adverse impact on our revenue and profit. Further, we have historically recognized
a substantial portion of our license revenue from sales booked and shipped in the last month of a quarter and, as a
result, the magnitude of quarterly fluctuations in license fees may not become evident until the end of a particular
quarter. Our revenue from license fees in any quarter is substantially dependent on orders booked and shipped in that
quarter. We are unlikely to be able to generate revenue from alternative sources if we discover a shortfall near the
end of a quarter.

Our financial forecasts are subject to uncertainty to the extent they are based on estimated sales forecasts.

Our revenues, and particularly our new software license revenue, are difficult to forecast, and, as a result, our
financial forecasts are subject to uncertainty. Specifically, our sales forecasts are based on estimates that our sales
personnel make regarding the likelihood of potential sales, including their expected closing date and fee amounts. If
these estimates are inaccurate then our financial forecasts may also be inaccurate.

The margins in our services business may fluctuate.

Services revenue is dependent upon the timing and size of customer orders to provide the services, as well as
upon our related license and subscription sales. In addition, certain engagements may involve fixed price
arrangements and significant staffing which require us to make estimates and assumptions at the time we enter into
these contracts. Variances between these estimates and assumptions and actual results could have an adverse effect
on our profit margin and generate negative cash flow and negative services margins. To the extent that we are not
successful in securing orders from customers to provide services, or to the extent we are not successful in achieving
the expected margin on such services, our results of operations may be adversely affected.

The margins in our cloud service offerings may fluctuate.

Our cloud service offerings may involve fixed price arrangements, fixed and up-front costs and significant
staffing which require us to make estimates and assumptions at the time we enter into these contracts. Variances
between these estimates and assumptions and actual results could have an adverse effect on our profit margin and/or
generate negative cash flow. To the extent that we are not successful in securing orders from customers to provide
cloud services, or to the extent we are not successful in achieving the expected margin on such solutions, our results
may be adversely affected.

Because we recognize revenue from cloud services over the term of the subscription, downturns or upturns in

new business may not be immediately reflected in our operating results.

We generally recognize revenue from customers ratably over the terms of their subscription agreements. As a
result, most of the revenue we report in each quarter is the result of subscription agreements entered into during
previous quarters. Consequently, a decline in new or renewed subscriptions in any one quarter may not be reflected
in our revenue results for that quarter. Any such decline, however, will negatively affect our revenue in future
quarters. Accordingly, the effect of significant downturns in sales and market acceptance of our service, and potential
changes in our attrition rate may not be fully reflected in our results of operations until future periods. Our
subscription model also makes it difficult for us to rapidly increase our revenue through additional sales in any period,
as revenue from new customers must be recognized over the applicable subscription term.

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A significant portion of our revenue is derived from maintenance renewals with our existing installed base of

customers.

Significant portions of our maintenance revenues are generated from our installed base of customers.
Maintenance and support agreements with these customers are traditionally renewed on an annual basis at the
customer’s discretion, and there is normally no requirement that a customer renew or that a customer pay new license
or service fees to us following the initial purchase. Further, it is our strategy to convert existing customers to our cloud
services offering, which, if successful, will reduce maintenance renewals. If our existing customers do not renew their
maintenance agreements or fail to purchase new user licenses or product enhancements or additional services at
historical levels, our revenues and results of operations could be adversely affected.

Our maintenance retention rate is dependent upon a number of factors such as our ability to continue to develop
and maintain our products, our ability to continue to recruit and retain qualified personnel to assist our customers,
and our ability to promote the value of maintenance for our products to our customers.

Our maintenance retention rate is also dependent upon factors beyond our control such as technology changes
and their adoption by our customers, budgeting decisions by our customers, changes in our customers’ strategy or
ownership and plans by our customers to replace our products with competing products. If our maintenance retention
rate were to decrease, our revenue and results of operations would be adversely affected.

We encounter pressure to make concessions on our pricing and pricing models.

We are occasionally obliged to offer deep discounts and other favorable terms in order to match or exceed the
product and service offerings of our competitors. If we do not adapt our pricing models to reflect changes in customer
demand, or if customer demand is adversely impacted by our failure to adapt our pricing models, our revenues could
decrease. Further, broad-based changes to our pricing models could adversely affect our revenues and operating
results as our sales force implements, and our customers and accounting practices adjust to, the new pricing models.

We may have exposure to additional tax liabilities.

As a multinational organization, we are subject to income taxes as well as non-income taxes in the United States
and in various foreign jurisdictions. Significant judgment is required in determining our worldwide income tax
provision and other tax liabilities. Although we believe that our tax estimates are reasonable, the final determination
of tax audits or tax disputes may differ from what is reflected in our historical income tax provisions and accruals.

Our tax rate could be adversely affected by several factors, many of which are outside of our control, including:

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Changes in jurisdictional revenue mix;

Changing tax laws, regulations and interpretations thereof;

Changes in tax rates;

Changes to the valuation allowance on deferred tax assets; and

Assessments and any related tax, interest or penalties.

If we are deemed to owe additional taxes, our results of operations may be adversely affected.

We report our results based on the amount of taxes owed in the various tax jurisdictions in which we operate.

Periodically, we may receive notices that a tax authority in a particular jurisdiction believes that we owe a greater
amount of tax than we have reported, in which case, we may engage in discussions or possible dispute resolutions
with these tax authorities. If the ultimate determination of our taxes owed in any of these jurisdictions is for an
amount in excess of the tax provision we have recorded or reserved for, our operating results, cash flows, and
financial condition could be adversely affected. We are also subject to non-income taxes, such as payroll, sales, use,
value-added, net worth, property and goods and services taxes, in the United States and in various foreign
jurisdictions. Audits or disputes relating to non-income taxes may result in additional liabilities that could negatively
affect our operating results, cash flows and financial condition.

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Our personnel restructurings may incur significant expense and be disruptive.

We have in the past restructured our workforce on a company-wide, business function or geographic basis in
connection with strategic changes, cost containment and other purposes. Such restructurings, and in particular
reductions in the workforce, may result in significant severance and other expenses and may also reduce productivity.

Initiatives to upgrade our internal information technology systems involve risks which could disrupt our

operations, increase our costs or harm our business.

We rely on our internal information technology systems for development, marketing, support, sales, accounting
and financial reporting and other operations. We regularly implement business process improvements to optimize the
performance of these systems. Such improvements require significant capital investments and personnel resources.
Difficulties in implementation could disrupt our operations, increase our costs or otherwise harm our business. In
particular, we are in the process of implementing upgrades to our internal information technology systems supporting
financial operations, which we expect will have a pervasive impact on our business processes and information
systems across a significant portion of our operations. As a result, we may experience significant changes in our
operational processes and internal controls as our implementation progresses. If we are unable to successfully
implement these upgrades, including harmonizing our systems, processes and data, our ability to conduct routine
business functions could be negatively impacted and significant disruptions to our business could occur. In addition,
such difficulties could cause us to incur material unanticipated expenses, including additional costs of implementation
or costs of conducting business, or result in errors and delays in invoicing customers, collecting cash, paying vendors
and financial reporting.

Risks associated with our sales cycle

Our products involve a long sales cycle and the timing of sales is difficult to predict. Because the licensing of
our primary products generally involves a significant commitment of capital or a long-term commitment by our
customers, the sales cycle associated with a customer’s purchase of our products is generally lengthy.

This cycle varies from customer to customer and is subject to a number of significant risks over which we have
little or no control. The evaluation process that our customers follow generally involves many of their personnel and
requires complex demonstrations and presentations to satisfy their needs. Significant effort is required by us to
support this approach, whether we are ultimately successful or not. If sales forecasted for a particular quarter are not
realized in that quarter, then we are unlikely to be able to generate revenue from alternative sources in time to
compensate for the shortfall. As a result, a lost or delayed sale could have a material adverse effect on our quarterly
and annual operating results.

Risks associated with our solutions

We may experience defects in our software products and services.

Software products frequently contain defects, including security flaws, especially when first introduced or when
new versions are released. The detection and correction of errors and security flaws can be time consuming and
costly. Defects in our software products, or in the software of third parties, could affect the ability of our products
to work with other hardware or software products. Our software product errors could delay the development or
release of new products or new versions of products and could adversely affect market acceptance of our products.
Errors and security flaws may also adversely affect our ability to conduct our cloud operations. Such defects, together
with third-party products, software customizations and other factors outside our control, may also impair our ability
to complete services implementations on time and within budget. Customers who rely on our software products and
services for applications that are critical to their businesses may have a greater sensitivity to product errors and
security vulnerabilities than customers for software products generally. Software product errors and security flaws in
our products or services could expose us to product liability, performance and warranty claims as well as harm our
reputation, which could adversely impact our future sales of products and services.

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Dependence on third-party suppliers

We are dependent on Progress Software Corporation.

The majority of QAD Enterprise Applications are written in a programming language that is proprietary to
Progress Software Corporation, or ‘‘Progress.’’ These QAD Enterprise Applications do not run within programming
environments other than Progress and therefore our customers must acquire rights to Progress software in order to
use these QAD Enterprise Applications. We have an agreement with Progress under which Progress licenses us to
distribute and use Progress software related to our products. This agreement remains in effect unless terminated either
by a written three-year advance notice or due to a material breach that is not remedied. If Progress were to provide
notice that it was terminating its agreement with us, this could have a material adverse effect on our business and
prospects.

Our success is dependent upon our continuing relationship with Progress.

Our success is also dependent upon Progress continuing to develop, support and enhance its programming
language, its toolset and its database, as well as the continued market acceptance of Progress products. A change in
Progress’ control, management or direction may adversely impact our relationship with Progress and our ability to
rely on Progress products in our business. We have in the past, and may in the future, experience product release
delays because of delays in the release of Progress products or product enhancements. Any of these delays could have
a material adverse effect on our business.

We are dependent on other third-party suppliers.

We resell certain software which we license from third parties other than Progress. There can be no assurance
that these third-party software arrangements and licenses will continue to be available to us on terms that provide us
with the third-party software we require, provide adequate functionality in our products on terms that adequately
protect our proprietary rights or are commercially favorable to us.

Certain QAD Enterprise Applications are developed using embedded programming tools from Microsoft and
Sun Microsystems (owned by our competitor Oracle) for the Microsoft .NET framework and Java Programming
environments, respectively. We rely on these environments’ continued compatibility with customers’ desktop and
server operating systems. In the event that this compatibility is limited, some of our customers may not be able to
easily upgrade their QAD software. If the present method of licensing the .NET framework as part of Microsoft’s
Desktop Operating systems is changed and a separate price were applied to the .NET framework, our expenses could
increase substantially. Similarly, if Oracle decided to charge fees or otherwise change the historical licensing terms
for Java technology, our expenses could increase substantially. For both of the .Net and Java elements, we rely on
market acceptance and maintenance of these environments and we may be adversely affected if these were withdrawn
or superseded in the market.

Our partner agreements,

including development, product acquisition and reseller agreements, contain
confidentiality, indemnity and non-disclosure provisions for the third party and end user. Failure to establish or
maintain successful relationships with these third parties or failure of these parties to develop and support their
software, provide appropriate services and fulfill confidentiality, indemnity and non-disclosure obligations could
have an adverse effect on us. We have been in the past, and expect to be in the future, party to disputes about
ownership, license scope and royalty or fee terms with respect to intellectual property. Failure to prevail in any such
dispute could have a material adverse effect on our business.

Risks associated with our proprietary rights and customer contracts

Our intellectual property may be at risk as a result of a variety of different factors.

We rely on a combination of protections provided by applicable copyright, trademark, patent and trade secret
laws, as well as on confidentiality procedures and licensing arrangements, to establish and protect our rights in our
software and related materials and information. We enter into licensing agreements with each of our On-Premise
customers and these agreements provide for the non-exclusive use of QAD Enterprise Applications. Our license
contracts contain confidentiality and non-disclosure provisions, a limited warranty covering our applications and
indemnification for the customer from infringement actions related to our applications. In addition, we generally
license our software to end-users in both object code (machine-readable) and source code (human-readable) formats.
While this practice facilitates customization, making software available in source code also makes it possible for
others to copy or modify our software for impermissible purposes.

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Despite our efforts, it may be possible for others to copy portions of our products, reverse engineer them or
obtain and use information that we regard as proprietary, all of which could adversely affect our competitive position.
Furthermore, there can be no assurance that our competitors will not independently develop technology similar to
ours. In addition, the laws of certain countries do not protect our proprietary rights to the same extent as the laws of
the United States.

The success of our business is highly dependent on maintenance of intellectual property rights.

The unauthorized use of our intellectual property rights may increase the cost of protecting these rights or reduce
our revenues. We may initiate, or be subject to, claims or litigation for infringement of proprietary rights or to
establish the validity of our proprietary rights, which could result in significant expense to us, cause product shipment
delays, require us to enter royalty or licensing agreements and divert the efforts of our technical and management
personnel from productive tasks, whether or not such litigation were determined in our favor.

We may be exposed to claims for infringement or misuse of intellectual property rights and/or breach of license

agreement provisions.

Third parties may initiate proceedings against us claiming infringement or other misuse of their intellectual
property rights and/or breach of our agreements with them. The likelihood of such claims may increase as new patents
continue to be issued and the use of open source and other third-party code becomes more prevalent; and may also
increase if we acquire businesses or expand into new markets in the future. Any such claims, regardless of validity,
may cause us to:

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Pay license fees or monetary damages;

Incur high legal fees in defense of such claims;

Alter or stop selling our products;

Satisfy indemnification obligations to our customers;

Release source code to third parties, possibly under open source license terms; and

Divert management’s time and attention from operating our business.

We may be exposed to product liability claims and other liability.

While our customer agreements typically contain provisions designed to limit our exposure to product liability

claims and other liability, we may still be exposed to liability in the event such provisions may not apply.

We have an errors and omissions insurance policy which may not totally protect us.

The Company has an errors and omissions insurance policy. However, this insurance may not continue to be
available to us on commercially reasonable terms or at all, or a claim otherwise covered by our insurance may exceed
our coverage limits. We may be subject to product liability claims or errors or omissions claims that could have an
adverse effect on us. Moreover, defending a suit, regardless of its merits, could entail substantial expense and require
the time and attention of key management personnel.

Risks associated with our market and the economy

The market in which we participate is highly competitive and if we do not compete effectively our operating

results could be harmed.

The market for enterprise software solutions is highly competitive and subject to changing technology, shifting
customer needs and introductions of new products and services. Many of our current and potential competitors enjoy
substantial competitive advantages, such as greater name recognition, larger marketing budgets and substantially
greater financial, technical and other resources. In addition, many of our current and potential competitors have
established marketing relationships and access to larger customer bases. A number of companies offer products that
are similar to our products and target the same markets. Any of these competitors may be able to respond more
quickly to new or changing opportunities, technologies and market trends (such as cloud computing), and devote
greater resources to the development, promotion and sale of their products. Our competitors may also offer extended

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payment terms or price reductions for their products and services, either of which could materially and adversely
affect our ability to compete successfully. There can be no assurance that we will be able to compete successfully
against current and future competitors or that the competitive pressures that we may face will not materially adversely
affect our business, revenue and results of operations.

We are dependent upon achieving success in certain concentrated markets.

We have made a strategic decision to concentrate our product development, as well as our sales and marketing
efforts, in certain vertical manufacturing industry segments: automotive, life sciences, consumer products, food and
beverage, high technology and industrial products. We also concentrate our efforts on certain geographies, where
costs to stay in compliance with local requirements could be extensive and require a large amount of resources. An
important element of our strategy is the achievement of technological and market leadership recognition for our
software products in these segments and geographies. The failure of our products to achieve or maintain substantial
market acceptance in one or more of these segments or geographies could have an adverse effect on us. If any of these
targeted industry segments or geographies experience a material slowdown or reduced growth, those conditions could
adversely affect the demand for our products.

Unfavorable economic conditions may adversely impact our business, operating results and financial condition.

Our operations and performance are subject to the risks arising from worldwide economic conditions, which are
themselves impacted by other events, such as financial crises, natural disasters and political turmoil. In particular, the
negative impact of economic conditions on manufacturing companies could have a substantial adverse effect on our
sales, because our products are focused on supporting manufacturing companies. Ongoing uncertainty about current
global economic conditions may result in reductions in sales of our products, longer sales cycles, slower adoption of
new technologies and increased price competition as manufacturing companies may delay, reduce or forego spending
in response to declining asset values, tight credit, high unemployment, natural disasters, political unrest and negative
financial news. Such economic conditions may also result in our customers extending their payment periods or
experiencing reduced ability to pay amounts owed to us. Uncertainty about current global economic conditions could
also increase the volatility of our stock price. If any of the foregoing occurs, our results of operations may be
adversely affected.

Risks associated with our third-party relationships

We are dependent upon the development and maintenance of sales, services and marketing channels.

We sell and support our products through direct and indirect sales, services and support organizations throughout
the world. We also maintain relationships with a number of consulting and systems integration organizations that we
believe are important to our worldwide sales, marketing, service and support activities and to the implementation of
our products. We believe this strategy allows for additional flexibility in ensuring our customers’ needs for services
are met in a cost effective, timely and high quality manner. Our services providers generally do not receive fees for
the sale of our software products unless they participate actively in a sale as a sales agent or a distributor. We are
aware that these third-party service providers do not work exclusively with our products and in many instances have
similar, and often more established, relationships with our principal competitors. If these third parties exclusively
pursue products or technology other than QAD software products or technology, or if these third parties fail to
adequately support QAD software products and technology or increase support for competitive products or
technology, we could be adversely affected.

Risks associated with acquisitions we may make

We may make acquisitions or investments in new businesses, products or technologies that involve additional

risks.

As part of our business strategy, we have made, and expect to continue to make, acquisitions of businesses or
investments in companies that offer complementary products, services and technologies. Such acquisitions or
investments involve a number of risks which could adversely affect our business or operating results, including:

•

Our business strategy may not be furthered by an acquisition as we planned;

• We may be unable to retain customers, vendors, distributors, business partners or other relationships

associated with the acquired business;

22

•

Our due diligence may not identify significant liabilities or deficiencies associated with the business, assets,
products, financial condition or accounting practices of an acquired company;

• We may have difficulty integrating an acquired business due to incompatible business cultures;
• We may incur significant integration costs related to assimilating the operations and personnel of acquired

companies;

•

Acquisition costs may result in charges in a particular quarter, increasing variability in our quarterly
earnings;

• We may not realize the anticipated revenue increase from an acquisition;
• We may be unable to realize the value of the acquired assets relative to the acquisition cost; and
•

Acquisitions may distract management from our existing businesses.

These factors could have a material adverse effect on our business, financial condition and operating results. In
addition such acquisitions may cause our future quarterly financial results to fluctuate due to costs related to an
acquisition, such as the elimination of redundant expenses or write-offs of impaired assets recorded in connection
with acquisitions. Also, consideration paid for any future acquisitions could include our stock. As a result, future
acquisitions could cause dilution to existing stockholders and to earnings per share, though the likelihood of voting
dilution is limited by the ability of the Company to use low-vote Class A common stock. Furthermore, we may incur
significant debt to pay for future acquisitions or investments or our use of cash to pay for acquisitions may limit other
potential uses of our cash,
including stock repurchases, dividend payments and retirement of outstanding
indebtedness.

Risks associated with our international operations

Our operations are international in scope, exposing us to additional risk.

We derive over half of our total revenue from sales outside the United States. A significant aspect of our strategy
is to focus on developing business in emerging markets. Our operating results could be negatively impacted by a
variety of factors affecting our foreign operations, many of which are beyond our control. These factors include
currency fluctuations, economic, political or regulatory conditions in a specific country or region, trade protection
measures and other regulatory requirements. Additional risks inherent in international business activities generally
include, among others:

•

•

•

•

•

•

•

•

Longer accounts receivable collection cycles;

Costs and difficulties of managing international operations and alliances;

Greater difficulty enforcing intellectual property rights;

Import or export requirements;

Natural disasters;

Changes in political or economic conditions;

Changes in regulatory requirements or tax law; and

Operating in geographies with a higher inherent risk of corruption, which could adversely affect our ability
to maintain compliance with domestic and international laws, including, but not limited to, the U.S. Foreign
Corrupt Practices Act and other anti-corruption laws.

We may experience foreign currency gains and losses.

We conduct a portion of our business in currencies other than the United States dollar. Our revenues and
operating results may be negatively affected by fluctuations in foreign currency exchange rates. Changes in the value
of major foreign currencies, including the euro, Brazilian real, Mexican peso, British pound and Swiss franc relative
to the United States dollar can significantly and adversely affect our revenues, expenses and operating results.

23

Changes in accounting principles, or interpretations thereof, could have a significant impact on our financial

position and results of operations.

We prepare our Consolidated Financial Statements in accordance with accounting principles generally accepted
in the United States of America (‘‘GAAP’’). A change in these principles can have a significant impact on our
reported results and may even retroactively affect previously reported transactions. The adoption of new or revised
accounting principles may require that we make significant changes to our systems, processes and controls.

The U.S.-based Financial Accounting Standards Board (‘‘FASB’’) is currently working together with the
International Accounting Standards Board (‘‘IASB’’) on several projects to further align accounting principles and
facilitate more comparable financial reporting between companies who are required to follow GAAP under SEC
regulations and those who are required to follow International Financial Reporting Standards outside of the United
States. These efforts by the FASB and IASB may result in different accounting principles under GAAP that may
result in materially different financial results for us in areas including, but not limited to, principles for recognizing
revenue and lease accounting. Additionally, significant changes to GAAP resulting from the FASB’s and IASB’s
efforts may require that we change how we process, analyze and report financial information and that we change
financial reporting controls.

We are exposed to fluctuations in the market values of our investments

Given the global nature of our business, we have investments both domestically and internationally. Credit
ratings and market values of these investments can be negatively impacted by liquidity, credit deterioration or losses,
financial results, foreign exchange rates, or other factors. As a result, the value or liquidity of our cash equivalents
and marketable securities could decline, thus adversely affecting our financial condition and operating results.

The market for our Class A and Class B common stock is volatile

Our stock price could become more volatile and investments could lose value.

The market price of our common stock and the number of shares of each class traded each day has experienced
significant fluctuations and may continue to fluctuate significantly. The market price for our common stock may be
affected by a number of factors, including, but not limited to:

•

•

•

•

•

•

•

•

Shortfalls in our expected net revenue, earnings or key performance metrics;

Changes in recommendations or estimates by securities analysts;

The announcement of new products by us or our competitors;

Quarterly variations in our or our competitors’ results of operations;

A change in our dividend or stock repurchase activities;

Developments in our industry or changes in the market for technology stocks;

Changes in rules or regulations applicable to our business; and

Other factors, including economic instability and changes in political or market conditions.

The dual class structure of our common stock as contained in our charter documents could adversely impact the

market for our common stock.

Our dual-class stock structure could adversely impact the market for our stock. The liquidity of our common
stock may be adversely impacted by our dual-class structure because each class has less of a public float than it would
if we had a single class of common stock. In addition, there are fewer Class B shares than Class A shares and Class B
shares may be less desirable to the public due to the 20% higher dividend on Class A shares. Also, the holding of
lower voting Class A common stock may not be permitted by the investment policies of certain institutional investors
or may be less attractive to managers of certain institutional investors.

If research analysts do not publish research about our business or if they issue unfavorable commentary or

downgrade our common stock, our stock price and trading volume could decline.

The trading market for our common stock depends in part on the research and reports that research analysts
publish about us and our business. If we do not maintain adequate research coverage, or if one or more analysts who

24

covers us downgrades our stock or publishes inaccurate or unfavorable research about our business, the price of our
common stock could decline. If one or more of the research analysts ceases coverage of our company or fails to
publish reports on us regularly, demand for our common stock could decrease, which could cause our stock price or
trading volume to decline.

We are obligated to maintain proper and effective internal control over financial reporting. We may not complete
our analysis of our internal control over financial reporting in a timely manner, or this internal control may not be
determined to be effective, which may adversely affect investor confidence in our company and, as a result, the value
of our common stock.

We are required, pursuant to the Securities and Exchange Act of 1934, as amended (the ‘‘Exchange Act’’), to
furnish a report by management on, among other things, the effectiveness of our internal control over financial
reporting. This assessment will need to include disclosure of any material weaknesses identified by our management
in our internal control over financial reporting, as well as a statement that our auditors have issued an attestation
report on our internal controls.

While we were able to determine in our management’s report for fiscal 2016 that our internal control over
financial reporting is effective, as well as provide an unqualified attestation report from our independent registered
public accounting firm to that effect, we may not be able to complete our evaluation, testing, and any required
remediation in a timely fashion or our independent registered public accounting firm may not be able to formally
attest to the effectiveness of our internal control over financial reporting in the future. During the evaluation and
testing process, if we identify one or more material weaknesses in our internal control over financial reporting that
we are unable to remediate before the end of the same fiscal year in which the material weakness is identified, we
will be unable to assert that our internal controls are effective. If we are unable to assert that our internal control over
financial reporting is effective, or if our auditors are unable to attest to the effectiveness of our internal controls or
determine we have a material weakness in our internal controls, we could lose investor confidence in the accuracy
and completeness of our financial reports, which would cause the price of our common stock to decline.

If we are unable to pay quarterly dividends, our reputation and stock price may be harmed.

initiatives and unanticipated capital expenditures which could adversely affect our

Our payment of dividends may require the use of a significant portion of our cash earnings. As a result, we may
not retain a sufficient amount of cash to fund our operations or finance future growth opportunities, new product
development
financial
performance. Additionally, our board of directors may, at its discretion, decrease or entirely discontinue the payment
of dividends at any time. Our ability to pay dividends will depend on our ability to generate sufficient cash flows from
operations in the future. This ability may be subject to certain economic, financial, competitive and other factors that
are beyond our control. Any failure to pay dividends may negatively impact our reputation and investor confidence
in use and may negatively impact the price of our common stock.

Our common stock ownership is concentrated

The dual class structure of our common stock as contained in our charter documents has the effect of
concentrating voting control with certain stockholders, including Karl Lopker and Pamela Lopker, thus limiting our
other stockholders’ ability to influence corporate matters.

Our Class B common stock has one vote per share and our Class A common stock has 1/20th vote per share.
Stockholders who hold shares of our Class B common stock together held approximately 80% of the voting power
of our outstanding capital stock as of January 31, 2016. As of January 31, 2016, Karl Lopker and Pamela Lopker
jointly and beneficially owned approximately 43% of the outstanding shares of our Class A and Class B common
stock, representing approximately 60% of the voting power of our outstanding capital stock. Currently they have
sufficient voting control to determine the outcome of a stockholder vote concerning:

•

•

•

The election and removal of all members of our board of directors;

The merger, consolidation or sale of the Company or all of our assets; and

All other matters requiring stockholder approval, regardless of how our other stockholders vote their shares.

In addition, the holders of our Class B common stock collectively will continue to be able to control all matters
submitted to our stockholders for approval even if their stock holdings represent less than 50% of the outstanding
shares of our common stock. Because of the 20-to-1 voting ratio between our Class B and Class A common stock,

25

the holders of our Class B common stock collectively will continue to control a majority of the combined voting
power of our common stock even when the shares of Class B common stock represent as little as 5% of all
outstanding shares of our Class A common stock. This concentrated control will limit the ability of our Class A
stockholders to influence corporate matters for the foreseeable future, and, as a result, the market price of our Class A
common stock could be adversely affected.

This concentrated control limits the ability of our other stockholders to influence corporate matters and also
limits the liquidity of the shares owned by other stockholders. Should the interests of Karl Lopker and Pamela Lopker
differ from those of other stockholders, the other stockholders may not be afforded the protections of having a
majority of directors on the board who are independent from our principal stockholders or our management. For
example, Karl Lopker’s and Pamela Lopker’s concentrated control could discourage others from initiating potential
merger, takeover or other change of control transactions; and, transactions could be pursued that our other
stockholders do not view as beneficial. As a result, the market price of our Class A and Class B common stock could
be adversely affected.

We are not required to comply with certain corporate governance rules of NASDAQ that would otherwise apply

to us as a company listed on NASDAQ because we are a controlled company.

Specifically, we are not required to have a majority of independent directors or a compensation committee
comprised solely of independent directors; select, or recommend for the board’s selection, director nominees by a
majority of independent directors or a nominating committee comprised solely of independent directors; determine
officer compensation by a compensation committee comprised solely of independent directors or by a majority of the
board upon recommendation of a compensation committee comprised solely of independent directors; and satisfy
certain responsibilities of the compensation committee prior to retaining or receiving advice from a compensation
consultant, legal counsel or other advisor to the compensation committee.

Provisions in the Company’s charter documents or Delaware law could discourage a takeover that stockholders

may consider favorable.

Our Certificate of Incorporation contains certain other provisions that may have an ‘‘anti-takeover’’ effect. The
Certificate of Incorporation contains authority for the Board to issue up to 5,000,000 shares of preferred stock without
stockholder approval. Although the Company has no present intention to issue any such shares, we could issue such
shares in a manner that deters or seeks to prevent an unsolicited bid for us. The Certificate of Incorporation also does
not provide for cumulative voting and, accordingly, a significant minority stockholder could not necessarily elect any
designee to the board of directors. In addition, Section 203 of the Delaware Corporation Law may discourage, delay,
or prevent a change in control of us by imposing certain restrictions on various business combinations. Furthermore,
our dual class structure concentrates the voting power of our stock in a small group of stockholders who would have
the ability to control the outcome of a stockholder vote. As a result of these provisions in the Company’s Certificate
of Incorporation, including our dual class structure, and Delaware law, our stockholders may be deprived of an
opportunity to sell their shares at a premium over prevailing market prices and it would be more difficult to replace
our directors and management.

We are dependent upon highly skilled personnel

Our performance depends on the talents and efforts of highly skilled employees, including the continued service
of a relatively small number of key technical and senior management personnel. In particular, our Chairman of the
Board and President, Pamela Lopker, and Chief Executive Officer, Karl Lopker, are critical to overall management
of QAD, maintenance of our culture and setting our strategic direction. All of our executive officers and key
employees are at-will employees and we do not have key-person insurance covering any of our employees. Our future
success depends on our continuing ability to attract and retain highly skilled personnel in all areas of our organization.
Competition for such personnel is intense and many of our competitors are larger and have greater financial resources
for attracting skilled personnel. The loss of key technical and senior management personnel or the inability to attract
and retain additional qualified personnel could have an adverse effect on our continued ability to compete effectively.

We have hired personnel in countries where advanced technical expertise and other expertise are available at
lower costs to improve our cost structure. We may experience increased competition for employees in these countries
as the trend toward globalization continues, which may negatively affect our employee retention efforts and increase
our expenses in an effort to offer a competitive compensation program.

26

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2.

PROPERTIES

QAD’s corporate headquarters are located in Santa Barbara, California. The corporate headquarters are owned

by QAD and consist of approximately 120,000 square feet situated on 28 acres of land.

In addition to the corporate headquarters, QAD owns a facility in Dublin, Ireland and leases over 25 offices
throughout the world with lease agreements ending on various dates through fiscal year 2026. QAD’s leased
properties include offices in the United States, Belgium, France, Germany, Ireland, Italy, Poland, Spain, The
Netherlands, United Kingdom, Australia, China, India, Japan, Singapore, Thailand, Brazil and Mexico. QAD will
seek to review lease commitments in the future as may be required. QAD anticipates that its current domestic and
international facilities are substantially sufficient to meet its needs for at least the next twelve months.

ITEM 3.

LEGAL PROCEEDINGS

We are not party to any material legal proceedings. We are from time to time party, either as plaintiff or
defendant, to various legal proceedings and claims which arise in the ordinary course of business. While the outcome
of these claims cannot be predicted with certainty, management does not believe that the outcome of any of these
legal matters will have a material adverse effect on our consolidated financial position or results of operations.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS

AND ISSUER PURCHASES OF EQUITY SECURITIES

QAD common stock has been traded on the NASDAQ Global Market (‘‘NASDAQ’’) since our initial public
offering in August 1997 under the symbol ‘‘QADI’’ through December 14, 2010. On December 14, 2010, QAD
shareholders approved a recapitalization plan pursuant to which the Company established two classes of common
stock (the ‘‘Recapitalization’’). Our Class A Common Stock and Class B Common Stock are traded on the NASDAQ
under the symbols ‘‘QADA’’ and ‘‘QADB’’, respectively. The following table reflects the range of high and low sale
prices of our Common Stock as reported by NASDAQ:

QADA

QADB

Low Price

High Price

Low Price

High Price

Fiscal 2016:

Fourth quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
First quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$17.63
23.36
22.17
18.70

$27.04
27.56
28.71
25.99

$15.33
18.04
19.50
16.30

$23.27
23.43
23.17
21.98

QADA

QADB

Low Price

High Price

Low Price

High Price

Fiscal 2015:

Fourth quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
First quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$17.05
17.57
17.88
17.07

$22.99
21.76
23.07
21.65

$14.51
15.21
15.06
15.00

$20.00
18.50
19.62
18.95

Holders

As of March 31, 2016, there were approximately 223 shareholders of record of our Class A common stock and
approximately 192 shareholders of record of our Class B common stock. Because many of our shares of common
stock are held by brokers or other institutions on behalf of stockholders, we are unable to estimate the total number
of stockholders represented by the record holders.

27

Dividends

We declared four quarterly cash dividends in fiscal 2016 of $0.072 and $0.06 per share of Class A and Class B
stock, respectively. Continuing quarterly cash dividends are subject to profitability measures, liquidity requirements
of QAD and Board discretion.

Recent Sales of Unregistered Securities

None.

Issuer Purchases of Equity Securities

None.

28

STOCKHOLDER RETURN PERFORMANCE GRAPH

The line graph below compares the annual percentage change in the cumulative total stockholder return on
QAD’s common stock with the cumulative total return of the NASDAQ Composite Total Return Index and the
NASDAQ Computer Index, on an annual basis, for the period beginning January 31, 2011 and ending January 31,
2016.

The graph assumes that $100 was invested in QAD common stock on January 31, 2011 and that all dividends
were reinvested. Historic stock price performance has been restated to reflect the effect of the Recapitalization for
all periods presented. Historic stock price performance should not be considered indicative of future stock price
performance.

The following Share Performance Graph shall not be deemed to be ‘‘filed’’ with the Securities and Exchange
Commission, nor shall such information be incorporated by reference into any future filings under the Securities Act
of 1933 or Securities Exchange Act of 1934, each as amended, except to the extent that the Company specifically
incorporates it by reference into such filing.

COMPARISON OF CUMULATIVE TOTAL RETURN
AMONG QAD INC., THE NASDAQ COMPOSITE TOTAL RETURN INDEX,
AND THE NASDAQ COMPUTER INDEX

$300

$250

$200

$150

$100

$50

$0

1/11

1/12

1/13

1/14

1/15

1/16

QADA

QADB

NASDAQ Composite Total Return Index

NASDAQ Computer Index

Measurement Periods
(Annually from Fiscal
Year 2011 through
Fiscal Year 2016)

01/31/11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
01/31/12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
01/31/13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
01/31/14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
01/31/15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
01/31/16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

QADA

100.00
154.16
172.71
232.26
250.61
242.73

QADB

100.00
150.34
152.29
196.85
215.96
202.13

NASDAQ
Composite
Total Return
Index

100.00
104.21
116.37
151.99
171.67
170.88

NASDAQ
Computer
Index

100.00
106.14
110.99
142.16
168.18
175.75

29

ITEM 6.

SELECTED FINANCIAL DATA

STATEMENTS OF OPERATIONS DATA:
Revenue:
License fees . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Subscription Fees . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance and other . . . . . . . . . . . . . . . . . . . .
Professional services . . . . . . . . . . . . . . . . . . . . .
Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating income . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Basic net income per share:
Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted net income per share:
Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dividends declared per common share:
Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BALANCE SHEET DATA:
Cash and equivalents . . . . . . . . . . . . . . . . . . . . .
Working capital . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets (3) . . . . . . . . . . . . . . . . . . . . . . . . . .
Current portion of long-term debt . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stockholders’ equity (3) . . . . . . . . . . . . . .

2016 (1)

2015 (2)

Years Ended January 31
2013
2014
(in thousands, except per share data)

2012

$ 29,891
38,806
132,962
76,193
277,852
10,171
$ 8,912

$ 40,917
28,217
141,295
84,672
295,101
15,985
$ 12,946

$ 36,176
19,406
139,557
71,172
266,311
9,403
$ 6,386

$ 31,260
14,838
138,563
67,511
252,172
11,808
$ 6,639

$ 33,166
9,787
137,659
66,646
247,258
17,892
$ 10,784

$

$

$

$

$

$

0.49

0.41

0.47

0.40

0.29

0.24

$

$

$

$

$

$

0.84

0.70

0.79

0.68

0.29

0.24

$

$

$

$

$

$

0.42

0.35

0.41

0.34

0.29

0.24

$

$

$

$

$

$

0.44

0.37

0.42

0.35

0.58

0.48

$

$

$

$

$

$

0.69

0.58

0.67

0.56

0.26

0.22

137,731
86,791
286,413
422
14,258
127,011

120,526
69,757
282,228
406
14,680
110,565

75,984
20,644
233,672
389
15,085
63,064

65,009
10,276
224,807
372
15,474
57,057

76,927
22,877
217,004
321
15,813
60,874

(1) Fiscal year 2016 includes an issuance of 450,000 shares of class A common stock at $20.00 per share for net
proceeds to the company of $8.4 million after deduction offering expenses as a result of an option to purchase
additional shares exercised in full by the underwriters related to the stock issuance described in note (2) below.

(2) Fiscal year 2015 includes an issuance of 2,000,000 shares of Class A common stock at $20.00 per share for net

proceeds to the Company of $37.0 million after deducting offering expenses.

(3) The consolidated balance sheets for the fiscal years ended January 31, 2015, 2014, 2013 and 2012 have been
revised from previously reported amounts for the correction of an immaterial error. The revision relates to two
non-recurring foreign entity transactions from fiscal 2004. For further information regarding the revision, see
Note 3 ‘‘Income Taxes’’ within Notes to Consolidated Financial Statements included in Item 15 of this Annual
Report on Form 10-K.

30

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

INTRODUCTION

The following discussion should be read in conjunction with our Consolidated Financial Statements and Notes

to Consolidated Financial Statements included in Item 15 of this Annual Report on Form 10-K.

BUSINESS OVERVIEW

QAD Inc. (‘‘QAD’’, the ‘‘Company’’, ‘‘we’’ or ‘‘us’’) is a leading global provider of vertically-oriented,
mission-critical enterprise software solutions for global manufacturing companies across the automotive, life
sciences, consumer products, food and beverage, high technology and industrial products industries. Our mission is
to deliver best-in-class software that allows our customers to operate more effectively on a global basis. QAD
Enterprise Applications enables measurement and control of key business processes and supports operational
requirements. We deliver our software solutions to our customers in a format that best meets their current and future
needs - either in the cloud, on premise, or blended. Increasingly, our customers are selecting a cloud-based
deployment as they expand their businesses globally and as they recognize the benefits of full featured ERP
cloud-based software.

At the core of our solutions is our enterprise resource planning (‘‘ERP’’) suite called QAD Enterprise
Applications or MFG/PRO. Our ERP suite is also deployed in the cloud as QAD Cloud ERP. QAD Enterprise
Applications supports the core business processes of our global manufacturing customers, including key functions in
the following areas: financials, customer management, manufacturing, demand and supply chain planning, supply
chain execution, transportation management, service and support, enterprise asset management, analytics, enterprise
quality management, interoperability, process and performance, and internationalization. We also focus on the
foundation and technology of our applications, such as user interface and usability.

We have four principal sources of revenue:

•

•

License purchases of Enterprise Applications;

Subscription of Enterprise Applications through our cloud offering in a Software as a Service (‘‘SaaS’’)
model as well as other hosted applications;

• Maintenance and support, including technical support, training materials, product enhancements and

upgrades;

•

Professional services, including implementations, technical and application consulting, training, migrations
and upgrades.

We operate primarily in the following four geographic regions: North America, Latin America, EMEA and Asia
Pacific. In fiscal 2016, approximately 46% of our total revenue was generated in North America, 30% in EMEA, 17%
in Asia Pacific and 7% in Latin America. The majority of our revenue is generated from global customers who have
operations in multiple countries throughout the world. License and subscription revenues are assigned to the
geographic regions based on both the proportion of users in each region and sales effort. Maintenance revenue is
allocated to the region where the end user is located. Services revenue is assigned based on the region where the
services are performed. A significant portion of our revenue and expenses are derived from international operations
which are primarily conducted in foreign currencies. As a result, changes in the value of foreign currencies relative
to the U.S. dollar have impacted our results of operations and may impact our future results of operations. At
January 31, 2016, we employed approximately 1,680 employees worldwide, of which 630 employees were based in
North America, 500 employees in EMEA, 470 employees in Asia Pacific and 80 employees in Latin America.

Our customer base and our target markets are primarily global manufacturing companies; therefore, our results
are heavily influenced by the state of the manufacturing economy on a global basis. As a result, our management team
monitors several economic indicators, with particular attention to the Global and Country Purchasing Managers’
Indexes (‘‘PMI’’). The PMI is a survey conducted on a monthly basis by polling businesses that represent the makeup
of respective sectors. Since most of our customers are manufacturers, our revenue has historically correlated with
fluctuations in the manufacturing PMI. Global macro economic trends and manufacturing spending are important
barometers for our business, and the health of the U.S., Western European and Asian economies have a meaningful
impact on our financial results.

31

Our business model is evolving as evidenced by subscription fees exceeding license fees in fiscal 2016. We
continue to assess current business offerings and introduce more flexible license and service offerings in the cloud
which have ratable revenue streams. The accounting impact of these cloud offerings and other business decisions are
expected to result in an increase in the percentage of our recurring revenue, making for more predictable revenue over
time, while correspondingly reducing our upfront perpetual license revenue stream. Recurring revenue, which we
define as subscription revenue and maintenance revenue, made up approximately 62% of total revenue in fiscal 2016.
Over time, we expect our business model transition to expand our customer base by eliminating higher up-front
licensing costs and providing more flexibility in how customers gain access to and pay for our products. We expect
this business model transition will increase our long-term revenue growth rate by increasing total subscriptions and
customer value over time.

FISCAL 2016 OPERATING RESULTS

To provide a framework for assessing how our underlying businesses performed excluding the effect of foreign
currency fluctuations, we compare the changes in results from one period to another period using constant currency.
In order to calculate our constant currency results, we apply the current foreign currency exchange rates to the prior
period results. In the tables below, we present the change based on actual results in reported currency and in constant
currency (in thousands):

Total revenue . . . . . . . . . . . . . . . . . . . . . . . . .
Cost of revenue . . . . . . . . . . . . . . . . . . . . . . .

Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating expenses . . . . . . . . . . . . . . . . . . . .

Year Ended
January 31,
2016

Year Ended
January 31,
2015

$277,852
126,562

151,290
141,119

$295,101
131,630

163,471
147,486

Favorable
(Unfavorable)
Change in
Constant
Currency

Favorable
(Unfavorable)
Change due
to Currency
Fluctuations

Total
Favorable
(Unfavorable)
Change as
Reported

$ 2,669
(2,961)

(292)
(1,043)

$(19,918)
8,029

(11,889)
7,410

$(17,249)
5,068

(12,181)
6,367

Income from operations . . . . . . . . . . . . . . . .

$ 10,171

$ 15,985

$(1,335)

$ (4,479)

$ (5,814)

In fiscal 2016, our total revenue was adversely impacted by the strengthening of the U.S. dollar relative to other
currencies. Approximately 54% of our total revenue is generated outside the U.S. and we expect that a significant
portion of our business will continue to be conducted in currencies other than the U.S. dollar, particularly the euro.
Total revenue for fiscal 2016 decreased by 6% to $277.9 million, including an adverse currency impact of
$19.9 million. In constant currency, total revenue increased by $2.7 million, driven primarily by higher subscription
revenue from our cloud offering. Income from operations declined to $10.2 million, including an adverse currency
impact of $4.5 million. In constant currency, income from operations declined by $1.3 million primarily due to lower
services margins.

License Revenue. License revenue is derived from software license fees that customers pay for our core product,
QAD Enterprise Applications, and any add-on modules they purchase. In fiscal 2016, license revenue decreased by
27% to $29.9 million. On a constant currency basis license revenue decreased by $8.5 million, or 21%. During fiscal
2016 the number of license orders was consistent with the prior year, yet the deal size was lower. As we focus more
on selling our products in the cloud and as cloud revenue increases we expect license revenue to decline.

At times, our license revenue is impacted by deferrals. When we enter into a multi-element transaction with
fixed fee services or when we sell licenses for additional users under a pricing model that does not satisfy vendor
specific objective evidence (‘‘VSOE’’) requirements, we may be required to recognize license revenue ratably over
the longer of the maintenance period or expected services implementation timeframe rather than recognizing license
revenue at the time of sale. Additionally, if at the time of the license sale we have not finalized the services agreement,
we will defer the entire arrangement until the services agreement is signed.

Our success in closing license deals for existing customers, new customers that are affiliates of existing
customers, and customers that have employees with historical experience working with QAD tends to be higher than
with new customers that have no QAD affiliations. As a result, we place increased focus on these opportunities. A
majority of our license revenue is generated from existing customers and their affiliates. We believe global economic

32

volatility will continue to shape customers’ and prospects’ buying decisions, making it difficult to forecast sales
cycles for our products and the timing of large software license sales. In addition, we encourage and promote sales
of our products in the cloud and as cloud revenue increases, we expect license revenue to decrease.

Subscription Revenue. Subscription revenue consists of monthly fees from customers to access our products via
the cloud and other subscription offerings. Our cloud offering typically includes access to QAD software, hosting,
support and product updates, if and when available. Included in subscription revenue are the fees for transition
services such as set up, configuration, database conversion and migration. Sales of our QAD Cloud ERP represented
over 80% of our total subscription revenue in fiscal 2016 and 2015. In fiscal 2016, subscription revenue increased
by 38% to $38.8 million. Our annualized subscription revenue run rate was approximately $46 million. On a constant
currency basis subscription revenue increased by $11.5 million, or 41%. During fiscal 2016 we have grown our user
count in the cloud from last year by almost 50%. Growing our cloud solution and offering our products as SaaS
continues to be a key strategic and growth initiative for us.

Our cloud customers include a mix of existing customers who have converted from our on-premise model and
new customer implementations of our cloud solution. New customers typically generate less revenue up front as
compared to customers who are converting to cloud. New customers increase the number of users as their sites go
live over time. Existing customers are already using our product at the time of conversion to the cloud, therefore all
sites and users are live from the conversion date. Subscription revenue is generally billed on a quarterly or annual
basis and recognized ratably over the term of the agreement, typically 12 to 60 months. We expect cloud revenue in
fiscal 2017 will continue to grow at a rate of approximately 30%.

Maintenance Revenue. We offer support services 24 hours a day, seven days a week in addition to providing
software upgrades, which include additional or improved functionality, when and if available. In fiscal 2016,
maintenance revenue decreased by 6% to $132.2 million which included an adverse currency impact of $9.7 million.
On a constant currency basis maintenance revenue increased by $1.1 million, or 1%.

Maintenance revenue fluctuations are influenced by: (1) new license revenue growth; (2) annual renewal of
support contracts; (3) fluctuations in currency rates; (4) adjustments to revenue as a result of revenue recognition
rules; and (5) customer conversions to QAD Cloud ERP. The vast majority of our customers renew their annual
support contracts. Over the last three years, our annual retention rate of customers subscribing to maintenance has
been greater than 90%. We track our retention rate by determining the number of customer sites with active contracts
as of the end of the previous reporting period and compare this to the number of customers that renewed, or are in
the process of renewing, their contracts as of the current period end. Maintenance revenue is generally billed on an
annual basis and recognized ratably over the term of the agreement, typically twelve months. As we convert more
of our existing customers to the cloud we may experience a corresponding negative effect on maintenance revenue.
When customers convert to QAD Cloud ERP they no longer pay separately for maintenance as those support services
are included as a component of the subscription offering.

Professional Services Revenue. Our professional services business includes technical and application
consulting and training, implementations, migrations and upgrades related to our solutions. In fiscal 2016, our
professional services revenue decreased by 10% to $76.2 million. Currency had an adverse impact on fiscal 2016
professional services revenue of $6.7 million. On a constant currency basis professional services revenue decreased
by $1.8 million, or 2%. A significant portion of our professional services revenue is generated from upgrade projects
for existing customers. These projects are discretionary in nature and are affected by general economic conditions in
the manufacturing industry and our customers’ businesses. As a result, global economic uncertainty can cause
on-going projects to slow down, resulting in reduced monthly spend for our customers, while new projects can get
delayed until conditions start to improve. We started seeing this effect in the second half of fiscal 2016, and will
continue to monitor the global economic environment and, as necessary, adjust both our resources and areas of focus.
We manage our partners and subcontractors to supplement our internal resources, which provides us with the
flexibility to contend with these fluctuations in demand and helps us mitigate low utilization rates in slow times. We
believe this also helps us extend our global reach by keeping a higher number of partners engaged and knowledgeable
about our product.

Our professional services organization provides our customers with expertise and assistance in planning and
implementing our solutions whether in the cloud or on-premise. Consultants typically assist customers with the initial
installation of a system, the conversion and transfer of the customer’s historical data into our software, and ongoing
training, education, and system upgrades. We believe our professional services help customers implement our

33

software efficiently, support a customer’s success with our solution, strengthen our customer relationships, and add
to our industry-specific knowledge base for use in future implementations and product innovations. Our professional
services margins tend to range from about breakeven to 10%. We believe we offer competitive rates and view our
professional services organization as a department supporting the implementation and deployment of our products
and improving the overall customer experience. Professional services margins lower our overall operating margin as
professional services margins are inherently lower than margins for our license, maintenance and subscription
revenues. Professional services revenue may be impacted by currency fluctuations; however, since we generally use
local resources our costs are also impacted by similar currency fluctuations, providing a natural hedge. As a result,
our margins are not significantly impacted by currency fluctuations.

Although our professional services are optional, many of our customers use these services for some of their
planning, implementation, or related needs. Professional services are typically rendered under time and materials-
based contracts with services typically billed on an hourly basis. Professional services are sometimes rendered under
fixed-fee based contracts with payments due on specific dates or milestones.

Professional services revenue growth is contingent upon license and subscription revenue growth and customer
upgrade cycles, which are influenced by the strength of general economic and business conditions and the
competitive position of our software products. Our professional services business has competitive exposure to
offshore providers which could create the risk of pricing pressure, fewer customer orders and reduced gross margins.

Cash Flow and Financial Condition. In fiscal 2016, we generated cash flow from operating activities of
$23.3 million. Subsequent to the close of our public offering of 2 million shares of our Class A stock in fiscal 2015,
the offering underwriters exercised in full an option to purchase additional shares in the first quarter of fiscal 2016.
As a result, a further 450,000 shares of Class A common stock were issued in fiscal 2016 generating approximately
$8.4 million in additional net proceeds after underwriting discounts, commissions and offering expenses.

Our cash and equivalents at January 31, 2016 totaled $137.7 million, with the only debt on our balance sheet
of $14.7 million related to the mortgage of our headquarters. Our primary uses of cash have been funding investment
in research and development and funding operations to drive revenue and earnings growth. In addition, we use cash
for acquisitions, dividend payments, share repurchase programs and other equity-related transactions.

In fiscal 2017, we anticipate that our priorities for use of cash will be developing sales and services resources
and continued investment in research and development to drive and support growth and profitability. We will
continue to evaluate acquisition opportunities that are complementary to our product footprint, solutions delivery and
technology direction. We will also continue to assess share repurchases and dividend payments. We do not anticipate
additional borrowing requirements in fiscal 2017.

Seasonal Nature of Deferred Revenue, Accounts Receivable and Operating Cash Flow. Deferred revenue
primarily consists of billings to customers for maintenance and subscription. When renewing maintenance we
generally invoice our customers in annual cycles and when renewing subscription we generally invoice our customers
quarterly or annually. We typically issue renewal invoices in advance of the renewal period. Depending on timing,
the initial invoice and the subsequent renewal invoice may occur in different quarters. This may result in an increase
in deferred revenue and accounts receivable. There is a disproportionate weighting towards annual billings in the
fourth quarter, primarily as a result of large enterprise account buying patterns. Our fourth quarter has historically
been our strongest quarter for new business and renewals. The year on year compounding effect of this seasonality
in both billing patterns and overall new and renewal business causes the value of invoices that we generate in the
fourth quarter for both new business and renewals to increase as a proportion of our total annual billings.

The sequential quarterly changes in accounts receivable, related deferred revenue and operating cash flow
during the first three quarters of our fiscal year are not necessarily indicative of the billing activity that occurs in the
fourth quarter as displayed below (in thousands):

Fiscal 2016
Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue, current . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating cash flow (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$65,512
97,911
14,043

$41,233
69,616
78

$45,957
82,505
4,821

$51,222
91,408
4,336

January 31,
2016

October 31,
2015

July 31,
2015

April 30,
2015

34

Fiscal 2015
Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue, current . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating cash flow (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

January 31,
2015

October 31,
2014

July 31,
2014

April 30,
2014

$ 78,887
102,721
18,666

$46,432
72,703
(434)

$52,662
88,780
2,287

$51,398
97,283
3,178

January 31,
2014

October 31,
2013

July 31,
2013

April 30,
2013

Fiscal 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue, current . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating cash flow (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 71,337
104,160
12,565

44,522
78,933
(1,474)

$42,733
86,031
776

$43,264
92,653
12,273

(1) Operating cash flow represents net cash provided by (used in) operating activities for the three months ended

in the periods stated above.

CRITICAL ACCOUNTING POLICIES

The SEC defines ‘‘critical accounting policies’’ as those that require application of management’s most difficult,
subjective, or complex judgments. These policies often require us to make estimates about the effects of matters that
are inherently uncertain and are subject to change in subsequent periods.

We consider the following policies to be critical because of the significance of these items to our operating

results and the estimation processes and management judgment involved in each:

•

•

•

•

•

•

Revenue

Accounts receivable allowances for doubtful accounts

Capitalized software development costs

Goodwill and intangible assets – impairment assessments

Valuation of deferred tax assets and tax contingency reserves

Stock-based compensation

Our senior management has reviewed these critical accounting policies and related disclosures. Historically,
estimates described in our critical accounting policies that have required significant judgment and estimation on the
part of management have been reasonably accurate.

Revenue. We offer our software using two models, a traditional on-premise licensing model and a cloud delivery
model. The traditional model involves the sale or license of software on a perpetual basis to customers who take
possession of the software and install and maintain the software on their own hardware. Under the cloud delivery
model we provide access to our software on a hosted basis as a service and customers generally do not have the
contractual right to take possession of the software; we sometimes refers to this as a SaaS model. A majority of our
customers have purchased on-premise licenses and we recognize revenue associated with these sales in accordance
with the accounting guidance contained in ASC 985-605, Software Revenue. Additionally, delivery of software and
services under the SaaS model is typically over a contractual term of 12 to 60 months and we recognize revenue
associated with these offerings, which we call subscription revenue in the accompanying Consolidated Statements of
Income and Comprehensive Income, in accordance with the accounting guidance contained in ASC 605-25, Revenue
Recognition - Multiple-Deliverable Revenue Arrangements. Whether sales are made via an on-premise model or a
SaaS model, the arrangement typically consists of multiple elements, including revenue from one or more of the
following elements: license of software products, support services, hosting, consulting, development, training, or
other professional services. We evaluate each element in a multiple-element arrangement to determine whether it
represents a separate unit of accounting. An element constitutes a separate unit of accounting when the item has
standalone value and delivery of any undelivered elements is probable and within our control. Subscription and
support services have standalone value because they are routinely sold separately by us. Consulting services and other
services have standalone value because we have sold consulting services separately and there are several third party

35

vendors that routinely provide similar consulting services to our customers on a standalone basis. Software license
arrangements that do not require significant modification or customization of the underlying software do not have
standalone value but are recognized using the residual method.

Software Revenue Recognition (On-Premise Model)

The majority of our software is sold or licensed in multiple-element arrangements that include support services
and often consulting services or other elements. For software license arrangements that do not require significant
modification or customization of the underlying software, we recognize revenue when persuasive evidence of an
arrangement exists including a signed statement of work for any related consulting services engagements, delivery
has occurred, the fee is fixed or determinable, and collectability is probable. Delivery is considered to have occurred
upon electronic transfer of the license key that provides immediate availability of the product to the purchaser.
Determining whether and when some of these criteria have been satisfied often involves assumptions and judgments
that can have a significant impact on the timing and amount of revenue we report. Revenue is presented net of sales,
use and value-added taxes collected from our customers.

Our typical payment terms vary by region. Occasionally, payment terms of up to one year may be granted for
software license fees to customers with an established history of collections without concessions. Should we grant
payment terms greater than one year or terms that are not in accordance with established history for similar
arrangements, revenue would be recognized as payments become due and payable assuming all other criteria for
software revenue recognition have been met.

Provided all other revenue recognition criteria have been met, we recognize license revenue on delivery using
the residual method when VSOE exists for all of the undelivered elements (for example, support services, consulting,
or other services) in the arrangement. We allocate revenue to each undelivered element based on VSOE, which is the
price charged when that element is sold separately or, for elements not yet sold separately, the price established by
our management if it is probable that the price will not change before the element is sold separately. We allocate
revenue to undelivered support services (maintenance) based on rates charged to renew the support services annually
after an initial period, which demonstrates a consistent relationship of maintenance pricing as a percentage of the
contractual license fee. We allocate revenue to undelivered consulting services based on time and materials rates of
stand-alone services engagements by role and by country. We review VSOE at least annually. If we were to be unable
to establish or maintain VSOE for one or more undelivered elements within a multiple-element software arrangement,
it could adversely impact revenues, results of operations and financial position because we may have to defer all or
a portion of the revenue or recognize revenue ratably.

Multiple-element software arrangements for which VSOE does not exist for all undelivered elements typically
occur when we introduce a new product or product bundles for which we have not established VSOE for support
services or fixed fee consulting or other services. In these instances, revenue is deferred and recognized ratably over
the longer of the support services (maintenance period) or consulting services engagement, assuming there are no
specified future deliverables. In the instances in which it has been determined that revenue on these bundled
arrangements will be recognized ratably due to lack of VSOE, at the time of recognition, we allocate revenue from
these bundled arrangement fees to all of the non-license revenue categories based on VSOE of similar support
services or consulting services. The remaining arrangement fees, if any, are then allocated to software license fee
revenues. The associated costs primarily consist of payroll and related costs to perform both the consulting services
and provide support services and royalty expense related to the license and maintenance revenue. These costs are
expensed as incurred and included in cost of maintenance, subscription and other revenue, cost of professional
services and cost of license fees.

Revenue from support services and product updates, referred to as maintenance revenue, is recognized ratably
over the term of the maintenance period, which in most instances is one year. Software license updates provide
customers with rights to unspecified software product updates, maintenance releases and patches released during the
term of the support period on a when-and-if available basis. Product support includes Internet access to technical
content, as well as Internet and telephone access to technical support personnel. Our customers generally purchase
both product support and license updates when they acquire new software licenses. In addition, a majority of
customers renew their support services contracts annually.

Revenue from consulting services, which we call professional services in the Consolidated Statements of
Income and Comprehensive Income, are typically comprised of implementation, development, training or other
consulting services. Consulting services are generally sold on a time-and-materials basis and can include services

36

ranging from software installation to data conversion and building non-complex interfaces to allow the software to
operate in integrated environments. Consulting engagements can range anywhere from one day to several months and
are based strictly on the customer’s requirements and complexities and are independent of the functionality of our
software. Our software, as delivered, can generally be used by the customer for the customer’s purpose upon
installation. Further, implementation and integration services provided are generally not essential to the functionality
of the software, as delivered, and do not result in any material changes to the underlying software code. On occasion,
we enter into fixed fee arrangements in which customer payments are tied to achievement of specific milestones. In
fixed fee arrangements, revenue is recognized as services are performed as measured by costs incurred to date, as
compared to total estimated costs to be incurred to complete the work. In milestone achievement arrangements, we
recognize revenue as the respective milestones are achieved.

We occasionally resell third party systems as part of an end-to-end solution requested by our customers.
Hardware revenue is recognized on a gross basis in accordance with the guidance contained in ASC 605-45, Revenue
Recognition – Principal Agent Considerations and when persuasive evidence of an arrangement exists, delivery has
occurred, the fee is fixed or determinable and collection is considered reasonably assured. We consider delivery to
occur when the product is shipped and title and risk of loss have passed to the customer.

Although infrequent, when an arrangement does not qualify for separate unit of accounting of the software
license and consulting transactions, the software license revenue is recognized together with the consulting services
based on contract accounting using either the percentage-of-completion or completed-contract method. Arrangements
that do not qualify for separate accounting of the software license fee and consulting services typically occur when
we are requested to customize software or when we view the installation of our software as high risk in the customer’s
environment. This requires us to make estimates about the total cost to complete the project and the stage of
completion. The assumptions, estimates, and uncertainties inherent in determining the stage of completion affect the
timing and amounts of revenues and expenses reported. Changes in estimates of progress toward completion and of
contract revenues and contract costs are accounted for using the cumulative catch up approach. In certain
arrangements, we do not have a sufficient basis to estimate the costs of providing support services. As a result,
revenue is typically recognized on a percent completion basis up to the amount of costs incurred (zero margin). Once
the consulting services are complete and support services are the only undelivered item, the remaining revenue is
recognized evenly over the remaining support period. If we do not have a sufficient basis to measure the progress
of completion or to estimate the total contract revenues and costs, revenue is recognized when the project is complete
and, if applicable, final acceptance is received from the customer. We allocate these bundled arrangement fees to
support services and consulting services revenues based on VSOE. The remaining arrangement fees are then allocated
to software license fee revenues. The associated costs primarily consist of payroll and related costs to perform the
consulting and support services and royalty expense. These costs are expensed as incurred and are included in cost
of maintenance and other revenue, cost of subscription fees, cost of professional services and cost of license fees.

We execute arrangements through indirect sales channels via sales agents and distributors in which the indirect
sales channels are authorized to market its software products to end users. In arrangements with sales agents, revenue
is recognized on a sell-through basis once an order is received from the end user, collectability from the end user is
probable, a signed license agreement from the end user has been received, delivery has been made to the end user
and all other revenue recognition criteria have been satisfied. Sales agents are compensated on a commission basis.
Distributor arrangements are those in which the resellers are authorized to market and distribute our software
products to end users in specified territories and the distributor bears the risk of collection from the end user customer.
We recognize revenue from transactions with distributors when the distributor submits a written purchase
commitment, collectability from the distributor is probable, a signed license agreement is received from the
distributor and delivery has occurred to the distributor, provided that all other revenue recognition criteria have been
satisfied. Revenue from distributor transactions is recorded on a net basis (the amount actually received by us from
the distributor). We do not offer rights of return, product rotation or price protection to any of our distributors.

Subscription Revenue Recognition

We recognize the following fees in subscription revenue from the SaaS model: i) subscription fees from
customers accessing our cloud and our other subscription offerings, ii) transition fees for services such as set up,
configuration, database conversion and migration, and iii) support fees on hosted products. Our subscription
arrangements do not generally provide customers with the right to take possession of the subscribed software.

37

We commence revenue recognition when there is persuasive evidence of an arrangement, the service is being
provided to the customer, the collection of the fees is reasonably assured and the amount of fees to be paid by the
customer is fixed or determinable.

Subscription revenue is recognized ratably over the initial subscription period committed to by the customer
commencing when the customer has been given access to the environment. Transition fees are recognized over the
estimated life of the customer relationship once the customer is live. The initial subscription period is typically 12
to 60 months. Our subscription services are non-cancelable, though customers typically have the right to terminate
their contracts if we materially fail to perform. We generally invoice our customers in advance in quarterly or annual
installments and typical payment terms provide that customers pay us within 30 days of invoice.

Other professional services are typically sold on a time-and-materials basis and consist of fees from consultation
services such as configuration of features, implementing at various customer sites, testing and training. These services
are considered to have stand-alone value to the customer because we have sold professional services separately and
there are several third-party vendors that routinely provide similar professional services to our customers on a
stand-alone basis. Accordingly, professional services are a separate unit of accounting and the associated services
revenue is recognized as the services are performed and earned.

We may enter into multiple-element arrangements that may include a combination of our subscription offering
and other professional services. We allocate revenue to each element in an arrangement based on a selling price
hierarchy in accordance with ASC 605-25, Revenue Recognition - Multiple Deliverable Revenue Arrangements. In
order to treat deliverables in a multiple-deliverable arrangement as separate units of accounting, the deliverables must
have standalone value upon delivery. We determine the relative selling price for a deliverable based on its VSOE, if
available, or Estimated Selling Price (‘‘ESP’’), if VSOE is not available. We have determined that third-party
evidence (‘‘TPE’’) is not a practical alternative due to differences in our service offerings compared to other parties
and the availability of relevant third-party pricing information. The determination for ESP is made through
taking into consideration the go-to-market strategy. As our
consultation with and approval by management
go-to-market strategies evolve, there may be modifications of pricing practices in the future, which could result in
changes in both VSOE and ESP.

For multiple-element arrangements that may include a combination of our subscription offerings and other
professional services, the total arrangement fee is allocated to each element based on the VSOE / ESP value of each
element. After allocation, the revenue associated with the subscription offering and other professional services are
recognized as described above.

Allowance for Bad Debt. Trade accounts receivable are recorded at the invoiced amount and do not bear interest.
We review the collectability of our accounts receivable each period by analyzing balances based on age and record
specific allowances for any balances that we determine may not be fully collectible due to inability of the customers
to pay. We also provide for a general reserve based on historical data including analysis of write-offs and other known
factors. Provisions to the allowance for bad debt are included as bad debt expense in ‘‘General and Administrative’’
expense. Judgment is required in adjusting our receivables to amounts we believe are realizable, especially when a
customer is experiencing financial difficulty or is in bankruptcy. Although we use the best information available in
making our estimates, we may incur additional bad debt expense in future periods which could have a material effect
on earnings in any given quarter should additional allowances for doubtful accounts be necessary. The determination
to write-off specific accounts receivable balances is made based on likelihood of collection and past due status. Past
due status is based on invoice date and terms specific to each customer.

Allowance for Sales Returns. We do not generally provide a contractual right of return; however, in the course
of business we have occasionally allowed sales returns and allowances. We record a provision against revenue for
estimated sales returns and allowances in the same period the related revenues are recorded or when current
information indicates additional amounts are required. These estimates are based on historical experience,
specifically identified customers and other known factors. Although we use the best information available in making
our estimates, we may incur additional provisions against revenue in future periods which could have a material effect
on earnings in any given quarter should additional allowances for sales returns be necessary.

The accounts receivable allowance for doubtful accounts is comprised of both the allowance for bad debts and

the allowance for sales returns.

38

Capitalized Software Development Costs. We capitalize software development costs incurred once
technological feasibility has been achieved in the form of a working model. These costs are primarily related to the
localization and translation of our products. A working model is defined as an operative version of the computer
software product that is completed in the same software language as the product to be ultimately marketed, performs
all the major functions planned for the product and is ready for initial customer testing. We also capitalize software
purchased from third parties or through business combinations as acquired software technology if such software has
reached technological feasibility. Capitalized software costs are amortized on a product-by-product basis and charged
to ‘‘Cost of license fees.’’ The amortization of capitalized software costs is the greater of the straight-line basis over
three years, the expected useful life, or computed using a ratio of current revenue for a product compared to the
estimated total of current and future revenues for that product. We periodically compare the unamortized capitalized
software costs to the estimated net realizable value of the associated product. The amount by which the unamortized
capitalized software costs of a particular software product exceed the estimated net realizable value of that asset is
reported as a charge to the consolidated statement of income and comprehensive income. This review requires
management judgment regarding future cash flows. If these estimates or their related assumptions require updating
in the future, we may incur substantial losses due to the write-down or write-off of these assets.

Goodwill and Intangible Assets – Impairment Assessments. When we acquire a business, a portion of the
purchase consideration is typically allocated to acquired technology and other identifiable intangible assets, such as
customer relationships and developed technology. The excess of the purchase consideration over the net of the
acquisition-date fair value of identifiable assets acquired and liabilities assumed is recorded as goodwill. The amounts
allocated to acquired technology and other intangible assets represent our estimates of their fair values at the
acquisition date. We amortize the acquired technology and other intangible assets with finite lives over their estimated
useful lives. The estimation of acquisition-date fair values of intangible assets and their useful lives requires us to
make assumptions and judgments, including but not limited to an evaluation of macroeconomic conditions as they
relate to our business, industry and market trends, projections of future cash flows and appropriate discount rates.

We review the carrying value of goodwill using the methodology prescribed in FASB Accounting Standards
Codification 350 Intangibles—Goodwill and Other (‘‘ASC 350’’). We test goodwill for impairment annually in our
fourth fiscal quarter or sooner should events or changes in circumstances indicate potential impairment as required
under Accounting Standard Update No. 2011-08, ‘‘Testing Goodwill for Impairment’’ (‘‘ASU 2011-08’’). ASU
2011-08 provides for an optional assessment of qualitative factors of impairment (‘‘optional assessment’’) prior to
necessitating a two-step quantitative impairment test. Should the optional assessment be utilized for any given fiscal
year, qualitative factors to consider include cost factors; financial performance; legal, regulatory, contractual,
political, business, or other factors; entity specific factors; industry and market considerations; macroeconomic
conditions; and other relevant events and factors affecting the reporting unit. If, after assessing the totality of events
or circumstances, it is more likely than not that the fair value of the reporting unit is greater than its carrying value,
then performing the two-step impairment test is unnecessary.

Under the two-step quantitative impairment

test, we use discounted cash flow models which include
assumptions regarding projected cash flows. Variances in these assumptions could have a significant impact on our
conclusion as to whether goodwill is impaired, or the amount of any impairment charge. Impairment charges, if any,
result from instances where the fair values of net assets associated with goodwill are less than their carrying values.
As changes in business conditions and our assumptions occur, we may be required to record impairment charges.

Management evaluates the Company as a single reporting unit for business and operating purposes as almost all
of our revenue streams are generated by the same underlying technology whether acquired, purchased or developed.
In addition, the majority of our costs are, by their nature, shared costs that are not specifically identifiable to a
geography or product line but relate to almost all products. As a result, there is a high degree of interdependency
among our revenues and cash flows for levels below the consolidated entity and identifiable cash flows for a reporting
unit separate from the consolidated entity are not meaningful.

For our annual impairment assessment in fiscal 2016, 2015 and 2014 we did not utilize the optional assessment.
An impairment analysis was performed at the enterprise level which compared our market capitalization to our net
assets as of the test date, November 30. As our market capitalization substantially exceeded our net assets, there was
no indication of goodwill impairment for fiscal 2016, 2015 and 2014.

We make judgments about the recoverability of purchased finite lived intangible assets whenever events or
changes in circumstances indicate that an impairment may exist. Each fiscal year we evaluate the estimated remaining

39

useful lives of purchased intangible assets and whether events or changes in circumstances warrant a revision to the
remaining periods of amortization. Recoverability of finite lived intangible assets is measured by comparison of the
carrying amount of the asset to the future undiscounted cash flows the asset is expected to generate.

Assumptions and estimates about future values and remaining useful lives of our intangible assets are complex
and subjective. They can be affected by a variety of factors, including external factors such as industry and economic
trends and internal factors such as changes in our business strategy and our internal forecasts. Although we believe
the historical assumptions and estimates we have made are reasonable and appropriate, different assumptions and
estimates could materially impact our reported financial results. We did not recognize any intangible asset impairment
charges in fiscal 2016, 2015 and 2014.

Valuation of Deferred Tax Assets and Tax Contingency Reserves. The carrying value of our deferred tax assets
reflects an amount that is more likely than not to be realized. At January 31, 2016, we had $20.5 million of deferred
tax assets, net of valuation allowances and uncertain tax positions, consisting of $35 million of gross deferred tax
assets offset by valuation allowances of $13.5 million and uncertain tax positions of $1.0 million. QAD adopted ASU
2013-11 during the first quarter of fiscal year 2015. The new standard requires the netting of unrecognized tax
benefits against deferred tax assets for a loss or credit that would apply in settlement of the uncertain tax position.
In assessing the likelihood of realizing tax benefits associated with deferred tax assets and the need for a valuation
allowance we consider the weight of all available evidence both positive and negative including expected future
taxable income and tax planning strategies that are both prudent and feasible. There was a net increase of valuation
allowances recorded in fiscal 2016 of $2.8 million.

We are subject to income taxes in the U.S. and in various foreign jurisdictions. Significant judgment is required
in determining our worldwide income tax position. In the ordinary course of a global business, there are transactions
and calculations where the ultimate tax outcome is uncertain. Our estimate of the potential outcome for any uncertain
tax position requires judgment. For tax related contingencies, we account for uncertain tax positions based on a
two-step approach: recognition and measurement. We recognize a tax position when we determine that it is more
likely than not that the position will be sustained upon ultimate settlement with a taxing authority that has full
knowledge of all relevant information. For those positions that do not meet the recognition threshold, no tax benefit
is recognized in the financial statements. For those tax positions that meet the recognition threshold, we measure the
tax position as the largest amount of benefit that has a greater than 50% likelihood of being realized upon ultimate
settlement. We record interest and penalties related to income tax liabilities as income tax expense. We have reserves
to address tax positions that could be challenged by taxing authorities, even though we believe that the positions taken
are appropriate. Our tax reserves are reviewed on a quarterly basis and adjusted as events occur that could affect our
liability.

Stock-Based Compensation. We account for share-based payments (‘‘equity awards’’) to employees in
accordance with ASC 718, Compensation—Stock Compensation (‘‘ASC 718’’), which requires that share-based
payments (to the extent they are compensatory) be recognized in our Consolidated Statements of Income and
Comprehensive Income based on their fair values as measured at the grant date. The fair value of an equity award
is recognized as stock-based compensation expense ratably over the vesting period of the equity award. Determining
the fair value of stock-based awards at the grant date requires judgment and the fair value per share of historical
grants of equity awards may not be indicative of the fair value per share for future grants of equity awards.

Fair Value of SARs

The fair value of stock-settled stock appreciation rights (‘‘SARs’’) is determined on the grant date of the award
using the Black-Scholes-Merton valuation model. One of the inputs to the Black-Scholes-Merton valuation model is
the fair market value on the date of the grant. As our stock price fluctuates, so does the fair value of our future SAR
grants. Judgment is required in determining the remaining inputs to the Black-Scholes-Merton valuation model.
Furthermore, the values underlying these inputs fluctuate, which impacts the fair value of our future SAR grants.
These inputs include the expected life, volatility, the risk-free interest rate and the dividend rate. The following
describes our policies with respect to determining these valuation inputs:

Expected Life – The expected life valuation input includes a computation that is based on historical vested SAR
exercises and post-vest expiration patterns and an estimate of the expected life for SARs that were fully vested and
outstanding. Furthermore, based on our historical pattern of SAR exercises and post-vest expiration patterns we
determined that there are two discernible populations, which include QAD’s directors and officers and all other QAD
employees. The estimate of the expected life for SARs that were fully vested and outstanding was determined as the

40

midpoint of a range as follows: the low end of the range assumes the fully vested and outstanding SARs are exercised
or expire unexercised on the evaluation date and the high end of the range assumes that these SARs are exercised
or expire unexercised upon contractual term.

Volatility – The volatility valuation input is based on the historical volatility of our common stock, which we

believe is representative of the expected volatility over the expected life of options and SARs.

Risk Free Interest Rate – The risk-free interest rate is based on the U.S. Treasury constant maturities in effect

at the time of grant for the expected term of the SAR.

Dividend Rate – The dividend rate is based on our historical dividend payments per share. Historically, have we
paid quarterly dividends at a rate of $0.072 per share of Class A common stock and $0.060 per share of Class B
common stock.

Fair Value of RSUs

The fair value of restricted stock units (‘‘RSUs’’) is determined on the grant date of the award as the market price
of our common stock on the date of grant, reduced by the present value of estimated dividends foregone during the
vesting period. As our stock price fluctuates, so does the fair value of our future RSU grants. Judgment is required
in determining the present value of estimated dividends foregone during the vesting period. We estimate the dividends
for purposes of this calculation based on our historical dividend payments per share, which has remained consistent
over the last three years.

While we recognize as stock-based compensation expense the entire amount of the fair value of a vested equity
award once it has vested, during the periods in which our equity awards are vesting, we are required to estimate equity
awards that we expect will be canceled prior to vesting (‘‘forfeitures’’) and reduce the stock-based compensation
expense recognized in a given period for the effects of estimated forfeitures over the expense recognition period
(‘‘forfeiture rate’’). To determine the forfeiture rate, we examine the historical pattern of forfeitures, which we believe
is indicative of future forfeitures, in an effort to determine if there were any discernible forfeiture patterns based on
certain employee populations. From this analysis, we identified two employee populations that have different
historical forfeiture rates. One population includes QAD directors and officers and the other population includes all
other QAD employees. The impact of actual forfeitures, if significantly different from our estimated forfeitures, could
materially affect our operating results. We evaluate the forfeiture rate annually or more frequently when there have
been any significant changes in forfeiture activity.

We record deferred tax assets for equity awards that result in deductions on our income tax returns, based on
the amount of stock-based compensation recognized and the fair values attributable to the vested portion of those
equity awards. Because the deferred tax assets we record are based upon the stock-based compensation expenses in
a particular jurisdiction, the aforementioned inputs that affect the fair values of our equity awards may also indirectly
affect our income tax expense. In addition, differences between the deferred tax assets recognized for financial
reporting purposes and the actual tax deduction reported on our income tax returns are recorded in ‘‘Additional
Paid-in Capital.’’ If the tax deduction is less than the deferred tax asset, the calculated shortfall reduces our pool of
excess tax benefits. If the pool of excess tax benefits is reduced to zero, then subsequent shortfalls would increase
our income tax expense. Our pool of excess tax benefits is computed in accordance with the alternative transition
method pursuant to ASC 718.

To the extent we change the terms of our employee stock-based compensation programs, experience fluctuations
in the underlying criteria used to determine our equity award valuations and experience fluctuations in our patterns
of forfeitures that differ from our current estimates, amongst other potential impacts, the stock-based compensation
expense that we record in future periods and the tax benefits that we realize may differ significantly from what we
have recorded in previous reporting periods.

RECENTLY ISSUED ACCOUNTING STANDARDS

For a full description of recent accounting pronouncements, including the expected dates of adoption and
estimated effects on results of operations and financial condition, see Note 1 ‘‘Summary of Business and Significant
Accounting Policies’’ within the Notes to Consolidated Financial Statements included in Item 15 of this Annual
Report on Form 10-K.

41

RESULTS OF OPERATIONS

We operate in several geographical regions as described in Note 12 ‘‘Business Segment Information’’ within the
Notes to Consolidated Financial Statements. In order to present our results of operations without the effects of
changes in foreign currency exchange rates, we provide certain financial information on a ‘‘constant currency basis’’,
which is in addition to the actual financial information presented in the following tables. In order to calculate our
constant currency results, we apply the current foreign currency exchange rates to the prior period results.

Revenue

(in thousands)
Revenue
License fees . . . . . . . . . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Subscription fees. . . . . . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Maintenance and other . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Professional services. . . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Total revenue. . . . . . . . . . . . . . . . . . . . . . .

(in thousands)
Revenue
License fees . . . . . . . . . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Subscription fees. . . . . . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Maintenance and other . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Professional services. . . . . . . . . . . . . . . . .
Percentage of total revenue . . . . . . . . . . .
Total revenue. . . . . . . . . . . . . . . . . . . . . . .

Year Ended
January 31, 2016

Year Ended
January 31, 2015

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported

$

%

$ 29,891

$ 40,917

$ (8,487)

$ (2,539) $(11,026) -27%

11%

38,806

14%

132,962

48%

76,193

27%

14%

28,217

11,533

(944)

10,589

38%

9%

141,295

1,411

(9,744)

(8,333)

-6%

48%

84,672

(1,788)

(6,691)

(8,479) -10%

29%

$277,872

$295,101

$ 2,669

$(19,918) $(17,249)

-6%

Year Ended
January 31, 2015

Year Ended
January 31, 2014

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported

$

%

$ 40,917

$ 36,176

$ 5,264

$ (523)

$ 4,741 13%

14%

28,217

9%

141,295

48%

84,672

29%

14%

19,406

7%

139,557

52%

8,990

(179)

8,811 45%

3,318

(1,580)

1,738

1%

71,172

14,403

(903)

13,500 19%

27%

$295,101

$266,311

$31,975

$(3,185)

$28,790

11%

Total Revenue. On a constant currency basis, total revenue was $277.9 million and $275.2 million for fiscal 2016
and 2015, representing a $2.7 million, or 1%, increase from the prior year. When comparing categories within total
revenue at constant rates, our results for fiscal 2016 included increases in subscription and maintenance revenue and
decreases in license and professional services revenue. Our customers are widely dispersed and no single customer
accounted for more than 10% of total revenue in any of the last three fiscal years. Revenue outside the North America
region as a percentage of total revenue was 54% and 56% for fiscal 2016 and 2015, respectively. Total revenue
increased in our Latin America and Asia Pacific regions and decreased in our North America and EMEA regions
during fiscal 2016 when compared to the same period last year. Our products are sold to manufacturing companies
that operate mainly in the following six industries: automotive, consumer products, food and beverage, high
technology, industrial products and life sciences. Given the similarities between consumer products and food and
beverage as well as between high technology and industrial products, we aggregate them for management review. The
following table presents revenue by industry for fiscal 2016, 2015 and 2014:

Years Ended January 31,
2015

2014

2016

Automotive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consumer products and food and beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
High technology and industrial products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Life sciences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32%
21%
33%
14%
100%

30%
21%
33%
16%
100%

28%
22%
34%
16%
100%

42

On a constant currency basis, total revenue was $295.1 million and $263.1 million for fiscal 2015 and 2014,
representing a $32.0 million, or 12%, increase from the prior year. When comparing categories within total revenue
at constant rates, our results for fiscal 2015 included increases in all revenue categories. Revenue outside the North
America region as a percentage of total revenue was 56% and 57% for fiscal 2015 and 2014, respectively. Total
revenue increased in all regions during fiscal 2015 when compared to the prior year.

License Revenue. On a constant currency basis, license revenue was $29.9 million and $38.4 million for fiscal
2016 and 2015, representing an $8.5 million, or 21%, decrease from the prior year. License revenue decreased in our
North America, EMEA and Asia Pacific regions and increased in our Latin America region during fiscal 2016 when
compared to the same period last year. One of the metrics that management uses to measure license revenue
performance is the number of customers that have placed sizable license orders in the period. During fiscal 2016,
18 customers placed license orders totaling more than $0.3 million, none of which exceeded $1.0 million. This
compared to fiscal 2015 in which 21 customers placed license orders totaling more than $0.3 million, five of which
exceeded $1.0 million. We believe the size of deals was lower in fiscal 2016 due to greater economic uncertainty and
lower growth of our customers as suggested by the lower manufacturing PMI. In addition, we are selling more of our
products in the cloud and as cloud revenue increases we expect license revenue to decline.

On a constant currency basis, license revenue was $40.9 million and $35.7 million for fiscal 2015 and 2014,
representing a $5.2 million, or 15%, increase from the prior year. License revenue increased in our North America,
EMEA and Latin America regions and decreased in our Asia Pacific region during fiscal 2015 when compared to
fiscal 2014. During fiscal 2015, 21 customers placed license orders totaling more than $0.3 million, five of which
exceeded $1.0 million. This compared to fiscal 2014 in which 20 customers placed license orders totaling more than
$0.3 million, one of which exceeded $1.0 million.

Subscription Revenue. On a constant currency basis, subscription revenue was $38.8 million and $27.3 million
for fiscal 2016 and 2015, respectively, representing an $11.5 million, or 41%, increase from the prior year.
Subscription revenue increased across all regions during fiscal 2016 when compared to the prior year. The increase
in subscription revenue was primarily due to sales of our QAD Cloud ERP product offering which represented over
80% of total subscription revenue in fiscal 2016 and 2015. QAD Cloud ERP revenue consists of new customers, QAD
customers converting from on-premise and additional users and modules purchased by our existing cloud customers.

The following table presents cloud revenue by region for fiscal 2016, 2015 and 2014:

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Latin America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total cloud revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61%
15%
14%
10%
100%

65%
15%
14%
6%
100%

64%
15%
11%
10%
100%

The following table presents cloud revenue by industry for fiscal 2016, 2015 and 2014:

Years Ended January 31,
2015

2014

2016

Years Ended January 31,
2015

2014

2016

Automotive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consumer products and food and beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
High technology and industrial products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Life sciences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total cloud revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42%
16%
16%
26%
100%

41%
18%
16%
25%
100%

43%
18%
17%
22%
100%

We expect the growth rate of subscription revenue in the future to be primarily attributable to growth in sales

of our QAD Cloud ERP product offering.

On a constant currency basis, subscription revenue was $28.2 million and $19.2 million for fiscal 2015 and
2014, respectively, representing a $9.0 million, or 47%, increase from the prior year. Subscription revenue increased
in our North America, EMEA and Asia Pacific regions and decreased in our Latin America region during fiscal 2015

43

when compared to fiscal 2014. The increase in subscription revenue was primarily due to sales of our QAD Cloud
ERP product offering which represented over 80% of total subscription revenue in fiscal 2015 and 2014. QAD Cloud
ERP revenue consists of new customers, QAD customers converting from on-premise and additional users and
modules purchased by our existing cloud customers.

Maintenance and Other Revenue. On a constant currency basis, maintenance and other revenue was
$133.0 million and $131.6 million for fiscal 2016 and 2015, respectively, representing a $1.4 million, or 1%, increase
from the prior year. Maintenance and other revenue increased in our EMEA, Asia Pacific and Latin America regions
and decreased in our North America region during fiscal 2016 when compared to the prior year. The increase in
maintenance and other revenue was primarily attributable to sales of new licenses partially offset by the impact of
customers converting to QAD Cloud ERP. When customers convert to QAD Cloud ERP they no longer pay for
maintenance as those support services are included as a component of the subscription offering.

On a constant currency basis, maintenance and other revenue was $141.3 million and $138.0 million for fiscal
2015 and 2014, respectively, representing a $3.3 million, or 2%, increase from the prior year. Maintenance and other
revenue increased in our EMEA, Asia Pacific and Latin America regions and remained relatively flat in our North
America region during fiscal 2015 when compared to fiscal 2014. The increase in maintenance and other revenue was
primarily attributable to license revenue growth partially offset by the impact of customers converting to QAD Cloud
ERP.

We track our maintenance retention rate by calculating the annualized revenue of customer sites with contracts
expected to be renewed during the period compared to the annualized revenue associated with the customer sites that
have canceled during the period. The percentage of revenue not canceled is our retention rate. Our maintenance
retention rate has remained in excess of 90% for fiscal 2016, 2015 and 2014.

Products are generally shipped as orders are received or within a short period thereafter. In addition,
maintenance contracts tend to be one year and are invoiced annually at renewal. Accordingly, we have historically
operated with little backlog. Because of the generally short cycle between order and shipment and the relatively low
amount of subscription revenue, we believe that our backlog as of any particular date is not currently significant. Our
total short-term deferred revenue as of January 31, 2016 was $97.9 million, of which $79.5 million was related to
deferred maintenance and will be recognized over the period of the maintenance support. Deferred subscriptions
totaled $14.6 million primarily related to hosting and cloud services we will provide over periods up to the next
twelve months. Deferred services totaled $2.3 million and represents prepayments for our professional services where
revenues for these services are recognized as we complete the performance obligations as well as services already
provided but deferred due to software revenue recognition rules. The remaining short-term deferred revenue balance
as of January 31, 2016 of $1.5 million primarily relates to deferred licenses where the majority of the balance is
deferred as a result of undelivered products or specified enhancements, customer specific acceptance provisions and
software license transactions that cannot be segmented from undelivered consulting or other services. On a constant
currency basis, short-term deferred revenue as of January 31, 2016 was $101.4 million, compared to $102.7 million
as of January 31, 2015. There was a $3.5 million total adverse impact to deferred revenue from foreign currency, of
which $2.9 million related to deferred maintenance.

Professional Services Revenue. On a constant currency basis, professional services revenue was $76.2 million
and $78.0 million for fiscal 2016 and 2015, respectively, representing a $1.8 million, or 2%, decrease from the prior
year. Professional services revenue decreased in our North America, EMEA and Asia Pacific regions and increased
in our Latin America region during fiscal 2016 when compared to the prior year. The decrease in professional services
revenue period over period can be attributed to engagements in which we recognized a lower amount of professional
services revenue per customer. A significant portion of our professional services revenue is generated from
discretionary upgrade projects for existing customers. These projects are affected by general economic conditions in
the manufacturing industry and our customers’ businesses. As a result, global economic uncertainty can cause
on-going projects to slow down, resulting in reduced monthly spend for our customers, while new projects can get
delayed until conditions start to improve.

On a constant currency basis, professional services revenue was $84.7 million and $70.3 million for fiscal 2015
and 2014, respectively, representing a $14.4 million, or 20%, increase from the prior year. Professional services
revenue increased across all regions during fiscal 2015 when compared to fiscal 2014. The increase in professional

44

services revenue period over period can be attributed to engagements in which we recognized a higher amount of
professional services revenue per customer, which we believe was a result of increased cloud subscriptions and
license sales which has resulted in larger implementation or upgrade projects during the year.

Total Cost of Revenue

(in thousands)

Cost of revenue
Cost of license fees . . . . . . . . . . . . . . . . .
Cost of subscription . . . . . . . . . . . . . . . . .
Cost of maintenance and other . . . . . . . .
Cost of professional services . . . . . . . . . .

Total cost of revenue . . . . . . . . . . . . . . . .

Year Ended
January 31, 2016

Year Ended
January 31, 2015

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported
%

$

$ 3,624
20,635
30,973
71,330

$126,562

$ 5,016
17,149
32,511
76,954

$131,630

$ 1,336
(3,956)
6
(347)

$

56
470
1,532
5,971

$ 1,392
28%
(3,486) -20%
5%
1,538
7%
5,624

$(2,961)

$8,029

$ 5,068

4%

Percentage of revenue . . . . . . . . . . . . . . .

46%

45%

(in thousands)

Cost of revenue
Cost of license fees . . . . . . . . . . . . . . . . .
Cost of subscription . . . . . . . . . . . . . . . . .
Cost of maintenance and other . . . . . . . .
Cost of professional services . . . . . . . . . .

Total cost of revenue . . . . . . . . . . . . . . . .

Year Ended
January 31, 2015

Year Ended
January 31, 2014

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported

$

%

$ 5,016
17,149
32,511
76,954

$131,630

$ 4,978
12,462
32,485
67,081

$117,006

$

$

(53)
(4,740)
(334)
(10,770)

$

15
53
308
897

(38)

-1%
(4,687) -38%
0%
(9,873) -15%

(26)

$(15,897)

$1,273

$(14,624) -12%

Percentage of revenue . . . . . . . . . . . . . . .

45%

44%

Cost of license fees includes license royalties, amortization of capitalized software costs and fulfillment. Cost
of subscription includes salaries, benefits, bonuses of our cloud operations group, located in the U.S. and India;
stock-based compensation for those employees; hardware and hosting costs; royalties; professional fees; travel; and
an allocation of information technology and facilities costs. Cost of maintenance and other includes salaries, benefits
and bonuses of our support group, stock-based compensation for those employees, travel expense, professional fees,
fulfillment and an allocation of information technology and facilities costs. Cost of professional services includes
salaries, benefits and bonuses costs of fulfilling service contracts, stock-based compensation for those employees,
third-party contractor expense, travel expense for services employees and an allocation of information technology
and facilities costs.

Total Cost of Revenue. On a constant currency basis, total cost of revenue (combined cost of license fees, cost
of subscription, cost of maintenance and other and cost of professional services) was $126.6 million and
$123.6 million for fiscal 2016 and 2015, respectively, and as a percentage of total revenue was 46% for fiscal 2016
and 45% for fiscal 2015. The non-currency related increase in cost of revenue of $3.0 million, or 2%, in fiscal 2016
compared to fiscal 2015 was primarily due to higher personnel and hosting costs associated with higher subscription
revenue; and higher services personnel costs partially offset by lower subcontractor costs. The increases in cost of
subscription and professional services were partially offset by a decrease in license royalties related to a decline in
license revenue. The change in revenue mix contributed to the increase in total cost of revenue as a percentage of
total revenue. When we compare fiscal 2016 to fiscal 2015, the ratio of license revenue to subscription and services
revenue decreased. Since subscription and services revenue carries higher costs than license revenue, the overall cost
of revenue percentage increased.

On a constant currency basis, total cost of revenue was $131.6 million and $115.7 million for fiscal 2015 and
2014, respectively, and as a percentage of total revenue was 45% for fiscal 2015 and 44% for fiscal 2014. The
non-currency related increase in cost of revenue of $15.9 million, or 14%, in fiscal 2015 compared to fiscal 2014 was
primarily due to higher personnel expenses and hosting costs associated with higher subscription revenue; and higher
personnel expenses and subcontractor costs associated with higher services revenue. The change in revenue mix

45

contributed to the increase in total cost of revenue as a percentage of total revenue. When we compare fiscal 2015
to fiscal 2014, the ratio of maintenance revenue to services and subscription revenue decreased. Since services and
subscription revenue carry higher costs than maintenance revenue, the overall cost of revenue percentage increased.

Cost of License Fees. On a constant currency basis, cost of license fees was $3.6 million and $5.0 million for
fiscal 2016 and 2015, respectively, representing a decrease of $1.3 million, or 27%. Cost of license fees in fiscal 2016
compared to fiscal 2015 included lower royalties associated with lower license revenue and lower fulfillment costs.
As a percent of revenue, royalty expense remained consistent year over year.

On a constant currency basis, cost of license fees was $5.0 million for both fiscal 2015 and 2014. Cost of license
fees in fiscal 2015 compared to fiscal 2014 included slightly higher royalties associated with higher license revenue
which was offset by slightly lower amortization of capitalized software development costs. As a percent of revenue,
royalty expense remained consistent year over year.

Cost of Subscription. On a constant currency basis, cost of subscription was $20.6 million and $16.7 million for
fiscal 2016 and 2015, respectively, representing an increase of $3.9 million, or 23%. The non-currency related
increase in cost of subscription of $3.9 million in fiscal 2016 compared to fiscal 2015 was primarily due to higher
hosting costs of $1.9 million, higher salaries and related costs of $1.5 million as a result of higher headcount of
approximately six people and higher information technology and facilities allocated costs of $0.4 million. Cost of
subscription as a percentage of subscription revenue was 53% and 61% in fiscal 2016 and 2015, respectively. The
improvement in subscription margin related to several factors. As our subscription business grows we have been able
to achieve economies of scale in our cloud operations teams in the U.S. and India. We have also been improving our
automation tools which have enhanced the efficiency of our operations. In addition, customers in the early stage of
implementations require a higher degree of monitoring and service, and as a greater percentage of our cloud
customers are reaching maturity, the overall effort required to support the cloud installed base decreases. We plan to
improve our subscription margins over time, but we also anticipate fluctuations in our subscription margins as we
make investments to support future growth.

On a constant currency basis, cost of subscription was $17.1 million and $12.4 million for fiscal 2015 and 2014,
respectively, representing an increase of $4.7 million, or 38%. The non-currency related increase in cost of
subscription of $4.7 million in fiscal 2015 compared to fiscal 2014 was primarily due to higher hosting costs of
$2.5 million, higher salaries and related costs of $2.1 million as a result of higher headcount of approximately 31
people, higher information technology and facilities allocated costs of $0.5 million and higher bonuses of
$0.4 million. Subscription costs benefited from higher cost relief related to staff who worked on services
engagements of $0.9 million. Cost of subscription as a percentage of subscription revenue was 61% and 64% in fiscal
2015 and 2014, respectively.

Cost of Maintenance and Other. On a constant currency basis, cost of maintenance and other was $31.0 million
for both fiscal 2016 and 2015. The year over year changes in cost of maintenance and other included lower royalties
of $0.5 million partially offset by higher salaries and related costs of $0.4 million. Cost of maintenance and other as
a percentage of maintenance and other revenue was 23% in both fiscal 2016 and 2015.

On a constant currency basis, cost of maintenance and other was $32.5 million and $32.2 million for fiscal 2015
and 2014, respectively, representing an increase of $0.3 million, or 1%. The non-currency related increase in cost of
maintenance and other of $0.3 million in fiscal 2015 compared to fiscal 2014 was primarily due to higher salaries
and related costs of $0.3 million and higher bonuses of $0.3 million partially offset by lower partner fees of
$0.2 million. Cost of maintenance and other as a percentage of maintenance and other revenue was 23% in both fiscal
2015 and 2014.

Cost of Professional Services. On a constant currency basis, cost of professional services was $71.3 million and
$71.0 million for fiscal 2016 and 2015, respectively, representing an increase of $0.3 million. The non-currency
related increase in cost of professional services of $0.3 million in fiscal 2016 compared to fiscal 2015 was due
primarily to higher salaries and related costs of $3.0 million, as a result of higher headcount of approximately 19
people, and higher information technology and facilities allocated costs of $0.4 million partially offset by lower
third-party contractor costs of $2.4 million and lower bonuses of $0.7 million. We continue to invest in our services
business around Cloud EDI, automation solutions, quality management and supply chain. Cost of professional
services as a percentage of professional services revenues was 94% for fiscal 2016 and 91% for fiscal 2015.

46

On a constant currency basis, cost of professional services was $77.0 million and $66.2 million for fiscal 2015
and 2014, respectively, representing an increase of $10.8 million, or 16%. The non-currency related increase in cost
of professional services of $10.8 million in fiscal 2015 compared to fiscal 2014 was due primarily to higher
third-party contractor costs of $3.6 million, higher salaries and related costs of $3.2 million, as a result of higher
headcount of approximately 41 people, higher bonuses of $1.0 million and higher travel of $1.0 million. In addition,
the increase in cost of professional services included higher personnel costs from other departments who worked on
services engagements of $1.9 million. Cost of professional services as a percentage of professional services revenues
was 91% for fiscal 2015 and 94% for fiscal 2014.

Sales and Marketing

(in thousands)

Sales and marketing . . . . . . . . . . . . . . . . .
Percentage of revenue . . . . . . . . . . . . . . .

(in thousands)

Sales and marketing . . . . . . . . . . . . . . . . .
Percentage of revenue . . . . . . . . . . . . . . .

Year Ended
January 31, 2016

Year Ended
January 31, 2015

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported
%

$

$66,535

$69,785

$(964)

$4,214

$3,250

5%

24%

24%

Year Ended
January 31, 2015

Year Ended
January 31, 2014

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported
%

$

$69,785

$66,009

$(4,661)

$885

$(3,776)

-6%

24%

25%

Sales and marketing expense includes salaries, benefits, bonuses, stock-based compensation and travel expense
for our sales and marketing employees in addition to costs of programs aimed at increasing revenue, such as trade
shows, user group events, advertising and various sales and promotional programs. Sales and marketing expense also
includes personnel costs of order processing, sales agent fees and an allocation of information technology and
facilities costs. We pay and expense commissions for cloud deals at the time the contract is signed, whereas the
related revenue is recognized in future periods.

On a constant currency basis, sales and marketing expense was $66.5 million and $65.6 million for fiscal 2016
and 2015, respectively, representing an increase of $0.9 million, or 1%. The non-currency related increase in sales
and marketing expense of $0.9 million in fiscal 2016 compared to fiscal 2015 was primarily due to higher salaries
and related costs of $1.4 million, as a result of higher headcount of approximately 11 people, higher stock
compensation of $0.6 million, higher travel of $0.5 million, higher expenses of $0.3 million related to our annual
Explore user conference, higher professional fees of $0.2 million and higher information technology and facilities
allocated costs of $0.2 million partially offset by lower commissions of $1.7 million and lower bonuses of
$0.5 million.

On a constant currency basis, sales and marketing expense was $69.8 million and $65.1 million for fiscal 2015
and 2014, respectively, representing an increase of $4.7 million, or 7%. The non-currency related increase in sales
and marketing expense of $4.7 million in fiscal 2015 compared to fiscal 2014 was primarily due to higher salaries
and related costs of $2.2 million, as a result of higher headcount of approximately 22 people, higher travel of
$1.1 million, higher commissions of $0.9 million, higher bonuses of $0.6 million, higher professional fees of
$0.4 million and higher marketing costs of $0.3 million partially offset by lower sales agent fees of $0.4 million and
lower severance of $0.3 million. Sales and marketing expense benefited from higher cost relief related to staff who
worked on services engagements of $0.3 million.

Research and Development

(in thousands)

Research and development . . . . . . . . . . . .
Percentage of revenue . . . . . . . . . . . . . . .

Year Ended
January 31, 2016

Year Ended
January 31, 2015

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported
%

$

$41,237

$42,315

$(924)

$2,002

$1,078

3%

15%

14%

47

(in thousands)

Research and development . . . . . . . . . . . .
Percentage of revenue . . . . . . . . . . . . . . .

Year Ended
January 31, 2015

Year Ended
January 31, 2014

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported
%

$

$42,315

$41,237

$(1,419)

$341

$(1,078)

-3%

14%

15%

Research and development is expensed as incurred and consists primarily of salaries, benefits, bonuses,
stock-based compensation, training and travel expense for research and development employees and professional
services, such as fees paid to software development firms and independent contractors. Research and development
expense also includes an allocation of information technology and facilities costs, and is reduced by reimbursements
from joint development projects. As part of our vertical focus we regularly seek to engage in joint development
arrangements with our customers in order to enhance specific functionality and industry experience, although the
number and size of joint development arrangements may fluctuate.

On a constant currency basis, research and development expense was $41.2 million and $40.3 million for fiscal
2016 and 2015, respectively, representing an increase of $0.9 million, or 2%. The non-currency related increase in
research and development expense of $0.9 million in fiscal 2016 compared to fiscal 2015 was primarily due to higher
salaries and related costs of $0.6 million, as a result of higher headcount of approximately 6 people, and higher stock
compensation of $0.4 million partially offset by lower bonuses of $0.9 million. In addition, research and development
expense was negatively impacted by higher cost relief in the prior period of $0.7 million for costs related to staff who
worked on service engagements.

On a constant currency basis, research and development expense was $42.3 million and $40.9 million for fiscal
2015 and 2014, respectively, representing an increase of $1.4 million, or 3%. The non-currency related increase in
research and development expense of $1.4 million in fiscal 2015 compared to fiscal 2014 was primarily due to higher
bonuses of $0.8 million, a one-time reversal of accrued business and value-added taxes in fiscal 2014 of $0.7 million
due to governmental approval of an exemption certificate in one of our tax jurisdictions and higher salaries and
related costs of $0.3 million. Research and development expense benefited from higher cost relief related to staff who
worked on services engagements of $0.3 million.

General and Administrative

(in thousands)

General and Administrative . . . . . . . . . . .
Percentage of revenue . . . . . . . . . . . . . . .

(in thousands)

General and Administrative . . . . . . . . . . .
Percentage of revenue . . . . . . . . . . . . . . .

Year Ended
January 31, 2016

Year Ended
January 31, 2015

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported
%

$

$32,689

$34,680

$845

$1,146

$1,991

6%

11%

12%

Year Ended
January 31, 2015

Year Ended
January 31, 2014

Change in
Constant
Currency

Change due
to Currency
Fluctuations

Total Change
as Reported
%

$

$34,680

$31,946

$(2,784)

$50

$(2,734)

-9%

12%

12%

General and administrative expense includes salaries, benefits, bonuses, stock-based compensation and travel
expense for our finance, human resources, legal and executive personnel, as well as professional fees for accounting
and legal services, bad debt expense and an allocation of information technology and facilities costs.

On a constant currency basis, general and administrative expense was $32.7 million and $33.5 million for fiscal
2016 and 2015, respectively, representing a decrease of $0.8 million, or 2%. The non-currency related decrease in
general and administrative expense of $0.8 million in fiscal 2016 compared to fiscal 2015 was primarily due to lower
professional fees of $0.8 million, lower bonuses of $0.8 million and lower costs associated with an internal system
upgrade of $0.5 million partially offset by higher stock compensation of $1.0 million and higher severance of
$0.2 million.

48

On a constant currency basis, general and administrative expense was $34.7 million and $31.9 million for fiscal
2015 and 2014, respectively, representing an increase of $2.8 million, or 9%. The non-currency related increase in
general and administrative expense of $2.8 million in fiscal 2015 compared to fiscal 2014 was primarily due to higher
professional fees of $0.9 million, higher bonuses of $0.8 million, higher salaries and related costs of $0.5 million and
higher stock compensation expense of $0.4 million.

Amortization of Intangibles from Acquisitions

Amortization of intangibles from acquisitions totaled $0.7 million for each of the fiscal years 2016, 2015 and
2014, respectively. Amortization expense was due to the intangible assets acquired from our DynaSys and CEBOS
acquisitions.

Total Other (Income) Expense

(in thousands)

Other (income) expense . . . . .
Interest income . . . . . . . . . . . .
Interest expense. . . . . . . . . . . .
Other (income) expense, net. .

Total other (income) expense,
net . . . . . . . . . . . . . . . . . . . .

Year Ended
January 31, 2016

Increase (Decrease)
Compared
to Prior Period
%

$

Year Ended
January 31, 2015

Increase (Decrease)
Compared
to Prior Period
%

$

Year Ended
January 31, 2014

$(320)
712
(757)

$ (78)
(99)
(588)

-32%
-12%
-348%

$(242)
811
(169)

$

42
(18)
1,125

15%
-2%
87%

$ (284)
829
(1,294)

$(365)

$(765)

-191%

$ 400

$1,149

153%

$ (749)

Percentage of revenue. . . . . . .

0%

0%

0%

Total other (income) expense, net was ($0.4) million, $0.4 million and ($0.7) million for fiscal 2016, 2015 and
2014, respectively. When comparing fiscal 2016 to fiscal 2015, the favorable change is primarily related to an
increase in the fair value of our interest rate swap of $0.8 million partially offset by lower foreign exchange gains
of $0.4 million.

When comparing fiscal 2015 to fiscal 2014, the unfavorable change is primarily related to a decrease in the fair

value of our interest rate swap of $1.5 million partially offset by higher foreign exchange gains of $0.8 million.

Interest rate swap valuations and foreign exchange gains and losses are subject to changes which are inherently
unpredictable. Our interest rate swap is accounted for using mark-to-market accounting. Accordingly, changes in the
fair value of the swap each reporting period are adjusted through earnings, subjecting us to non-cash volatility in our
results of operations. The swap fixes the interest rate on our mortgage to 4.31% over the entire term of the mortgage
and effectively lowered our interest rate from the previous mortgage rate of 6.5%. Although the agreement allows us
to prepay the loan and exit the agreement early, we have no intention of doing so. As a result, we will have non-cash
adjustments through earnings each reporting period. Over the term of the mortgage, however, the net impact of these
mark-to-market adjustments on earnings will be zero.

Income Tax Expense

(in thousands)

Income tax expense. . . . . . . . .
Percentage of revenue. . . . . . .
Effective tax rate . . . . . . . . . . .

Year Ended
January 31, 2016

Increase (Decrease)
Compared
to Prior Period
%

$

Year Ended
January 31, 2015

Increase (Decrease)
Compared
to Prior Period
%

$

Year Ended
January 31, 2014

$1,624

$(1,015)

-38%

$2,639

$(1,127)

-30%

$3,766

1%
15%

1%
17%

1%
37%

We recorded income tax expense of $1.6 million, $2.6 million and $3.8 million for fiscal 2016, 2015, and 2014
respectively. QAD’s effective tax rate was 15%, 17%, and 37% for fiscal 2016, 2015, and 2014, respectively. In total,
our effective tax rate decreased in fiscal 2016 compared to fiscal 2015. This decrease can be attributed to the
liquidation of an investment in a Japan legal entity, which gave us the ability to utilize expired net operating losses
for Japanese tax purposes in the year of liquidation. The decrease in our effective tax rate that occurred in fiscal 2015

49

compared to fiscal 2014 was attributed to an increase in pre-tax book income in locations with lower effective tax
rates, a decrease in non-deductible expenses including equity compensation and the release of unrecognized tax
benefits due to statute of limitations expirations.

For further information regarding income taxes, see Note 3 ‘‘Income Taxes’’ within the Notes to Consolidated

Financial Statements included in Item 15 of this Annual Report on Form 10-K.

Non-GAAP Financial Measures

Regulation S-K Item 10(e), ‘‘Use of Non-GAAP Financial Measures in Commission Filings,’’ defines and
prescribes the conditions for use of non-GAAP financial information. Our measures of non-GAAP adjusted EBITDA,
non-GAAP adjusted EBITDA margins, non-GAAP net income and non-GAAP earnings per diluted share each meet
the definition of a non-GAAP financial measure.

We define the non-GAAP measures as follows:

•

•

•

•

Non-GAAP adjusted EBITDA - EBITDA is GAAP net income before net interest expense, income tax
expense, depreciation and amortization. Non-GAAP adjusted EBITDA is EBITDA less stock-based
compensation expense and the change in the fair value of the interest rate swap.

Non-GAAP adjusted EBITDA margins - Calculated by dividing non-GAAP adjusted EBITDA by total
revenue.

Non-GAAP net income - GAAP net income before stock-based compensation expense, amortization of
purchased intangible assets, the change in fair value of the interest rate swap and certain income tax
adjustments.

Non-GAAP earnings per diluted share - Non-GAAP net income allocated to Class A and Class B shares
divided by the weighted average diluted shares outstanding of each class.

QAD’s management uses non-GAAP measures internally to evaluate the business and believes that presenting
information to investors regarding the underlying business trends and
non-GAAP measures provides useful
performance of our ongoing operations as well as useful metrics for monitoring our performance and evaluating it
against industry peers. The non-GAAP financial measures presented should be used in addition to, and in conjunction
with, results presented in accordance with GAAP, and should not be relied upon to the exclusion of GAAP financial
measures. Management strongly encourages investors to review our consolidated financial statements in their entirety
and not to rely on any single financial measure in evaluating QAD.

QAD non-GAAP measures reflect adjustments based on the following items:

EBITDA: We report EBITDA as a non-GAAP metric by excluding the effect of net interest expense, income tax
expense, depreciation and amortization from net income because doing so makes internal comparisons to our
historical operating results more consistent. In addition, we believe providing an EBITDA calculation is a more useful
comparison of our operating results to the operating results of our peers.

Stock-based compensation expense: We have excluded the effect of stock-based compensation expense from the
non-GAAP adjusted EBITDA, non-GAAP net income and non-GAAP earnings per diluted share calculations.
Although stock-based compensation expense is calculated in accordance with current GAAP and constitutes an
ongoing and recurring expense, such expense is excluded from non-GAAP results because it is not an expense which
generally requires cash settlement by QAD, and therefore is not used by us to assess the profitability of our
operations. We also believe the exclusion of stock-based compensation expense provides a more useful comparison
of our operating results to the operating results of our peers.

Amortization of purchased intangibles: We amortize purchased intangible assets in connection with our
acquisitions. We have excluded the effect of amortization of purchased intangible assets, which include purchased
technology, customer relationships, trade names and other intangible assets, from non-GAAP net income and
non-GAAP earnings per diluted share calculations, because doing so makes internal comparisons to our historical
operating results more consistent. In addition, we believe excluding amortization of purchased intangible assets
provides a more useful comparison of our operating results to the operating results of our peers.

Change in fair value of the interest rate swap: We entered into an interest rate swap to mitigate our exposure to
the variability of one month LIBOR for the floating rate debt related to the mortgage of our headquarters. We have

50

excluded the gain/loss adjustments to record the interest rate swap at fair value from non-GAAP adjusted EBITDA,
non-GAAP net income and non-GAAP earnings per diluted share calculations. We believe that these fluctuations are
not indicative of our operational costs or meaningful in evaluating comparative period results because we currently
have no intention of exiting the debt agreement early; and therefore over the life of the debt the sum of the fair value
adjustments will be zero.

Income tax adjustments: Beginning in fiscal 2016, we began to compute and utilize a fixed long-term projected
non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the
effects of non-recurring and period-specific items such as changes in the tax valuation allowance and tax effects of
acquisition-related costs, since each of these can vary in size and frequency. When projecting the long-term rate we
evaluated four years of historical and expected results excluding the impact of the following non-cash items:
stock-based compensation expense, amortization of purchased intangibles and the change in fair value of the interest
rate swap. The projected rate assumes no new acquisitions and takes into account other factors including our current
tax structure, our existing tax positions in various jurisdictions and key legislation in major jurisdictions where we
operate. The non-GAAP tax rate is 25%. We intend to re-evaluate this long-term rate on an annual basis or if any
significant events that may materially affect this long-term rate occur. This long-term rate could be subject to change
for a variety of reasons, for example, significant changes in the geographic earnings mix, acquisition activity or
fundamental tax law changes in major jurisdictions where we operate.

51

Our reconciliation of the non-GAAP financial measures of adjusted EBITDA, adjusted EBITDA margins,
non-GAAP net income and non-GAAP earnings per diluted share to the most comparable GAAP measures for fiscal
years 2016, 2015 and 2014 are as follows (in thousands, except for share numbers):

Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended January 31,
2015
$295,101

2016
$277,852

2014
$266,311

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add back:

Net interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EBITDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add back:

Non-cash stock comp expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change in fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted EBITDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted EBITDA margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8,912

12,946

6,386

392
3,968
1,807
1,624
$ 16,703

569
3,816
1,935
2,639
$ 21,905

545
4,080
1,979
3,766
$ 16,756

7,440
48
$ 24,191

4,993
877
$ 27,775

4,680
(634)
$ 20,802

9%

9%

8%

Non-GAAP net income reconciliation
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add back:

Non-cash stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of purchased intangible assets. . . . . . . . . . . . . . . . . . . . . . . . .
Change in fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-GAAP net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 8,912

$ 12,946

$ 6,386

7,440
1,377
48
(2,216)
$ 15,561

4,993
1,493
877
(1,841)
$ 18,468

4,680
1,505
(634)
(1,388)
$ 10,549

Non-GAAP earnings per diluted Class A share reconciliation
Earnings per diluted Class A share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add back:

Non-cash stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of purchased intangible assets. . . . . . . . . . . . . . . . . . . . . . . . .
Change in fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-GAAP earnings per diluted Class A share . . . . . . . . . . . . . . . . . . . . . . . .

$

0.47

$

0.79

$

0.41

0.39
0.07
0.00
(0.11)
0.82

$

0.31
0.09
0.05
(0.11)
1.13

$

0.30
0.10
(0.04)
(0.09)
0.68

$

Shares used in computing earnings per diluted Class A share. . . . . . . . . . . . .

16,224

13,553

12,985

Non-GAAP earnings per diluted Class B share reconciliation
Earnings per diluted Class B share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add back:

Non-cash stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of purchased intangible assets. . . . . . . . . . . . . . . . . . . . . . . . .
Change in fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-GAAP earnings per diluted Class B share . . . . . . . . . . . . . . . . . . . . . . . .

$

0.40

$

0.68

$

0.34

0.33
0.06
0.00
(0.10)
0.69

$

0.26
0.08
0.04
(0.10)
0.96

$

0.25
0.08
(0.03)
(0.07)
0.57

$

Shares used in computing earnings per diluted Class B share. . . . . . . . . . . . .

3,283

3,271

3,238

52

LIQUIDITY AND CAPITAL RESOURCES

Our primary source of cash is from the sale of licenses, subscription, maintenance and professional services to
our customers. Our primary use of cash is payment of our operating expenses which mainly consist of
employee-related expenses, such as compensation and benefits, as well as general operating expenses for facilities
and overhead costs. In addition to operating expenses, we may also use cash for capital expenditures, payment of
dividends and stock repurchases, and to invest in our growth initiatives, which include acquisitions of products,
technologies and businesses.

At January 31, 2016, our principal sources of liquidity were cash and equivalents totaling $137.7 million and
net accounts receivable of $65.5 million. During fiscal 2015 we closed an offering of 2,000,000 shares of Class A
common stock. The net proceeds to us from the sale of the stock were $37.0 million after deducting underwriting
discounts and commissions and offering expenses. In early fiscal 2016 we closed an additional offering of 450,000
shares of Class A common stock with net proceeds to us of $8.4 million after offering expenses. At January 31, 2016,
our cash and equivalents consisted of current bank accounts, registered money market funds and time delineated
deposits. Approximately 85% of our cash and equivalents were held in U.S. dollar denominated accounts as of
January 31, 2016.

We have a U.S. line of credit facility with Rabobank that permits unsecured short-term borrowings of up to
$20 million. Our line of credit agreement contains customary covenants that could restrict our ability to incur
additional indebtedness. Our line of credit is available for working capital or other business needs. We have not drawn
on the line of credit during any of the last three fiscal years nor do we expect to draw on the line of credit during
fiscal 2017.

Our primary commercial banking relationship is with Bank of America and its global affiliates. Our cash and
equivalents are held by diversified financial institutions globally, and as of January 31, 2016 the portion of our cash
and equivalents held by or invested through Bank of America was approximately 95%. Our largest cash
concentrations are in the United States and Ireland. The majority of our cash and equivalents are held in investment
accounts which are predominantly placed in money market mutual funds and in U.S. Treasury and government
securities funds. The remaining cash and equivalents are held in deposit accounts and certificates of deposit.

Our cash and equivalents are concentrated in a few locations around the world, with substantial amounts held
outside of the U.S. The percentage of cash and equivalents held by foreign subsidiaries was approximately 62% and
57% as of January 31, 2016 and 2015, respectively. Subject to local law restrictions, certain amounts held outside
the U.S. could be repatriated to the U.S. These repatriated amounts would likely be subject to U.S. income taxes
under current U.S. tax law. We have provided for the U.S. income tax liability on foreign earnings, except for foreign
earnings that are considered permanently reinvested outside the U.S. Our intent is that foreign permanently reinvested
earnings will remain outside the U.S. Our U.S. liquidity needs will be met through ongoing cash flows from
operations or through alternative means of cash flow such as the sale of stock or external borrowing. We regularly
review our capital structure to ensure we have the proper liquidity available in the locations in which it is needed.

The following table summarizes our cash flows for the fiscal years ended January 31, 2016, 2015 and 2014,

respectively.

(in thousands)

Years Ended January 31,
2015

2014

2016

Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by (used in) financing activities . . . . . . . . . . . . . . . . . . . . .
Effect of foreign exchange rates on cash and equivalents . . . . . . . . . . . . . . . .

$23,278
(3,348)
292
(3,017)

$23,697
(4,879)
29,444
(3,720)

$24,140
(5,112)
(7,576)
(477)

Net increase in cash and equivalents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$17,205

$44,452

$10,975

Typical factors affecting our cash provided by operating activities include our level of revenue and earnings for
the period; the timing and amount of employee bonus payments and income tax payments; and the timing and amount
of billings and cash collections from our customers, which is our largest source of operating cash flow. Net cash flows

53

provided by operating activities was $23.3 million and $23.7 million for fiscal 2016 and 2015, respectively. The
positive cash flow effect of changes in accounts receivable of $22.0 million due to lower billings was offset by the
negative cash flow effect of changes in deferred revenue and other liabilities of $17.4 million and a decrease in net
income of $4.0 million.

Net cash flows provided by operating activities was $23.7 million for fiscal 2015 compared to $24.1 million for
fiscal 2014. The decrease in net cash flows provided by operating activities was primarily attributable to the negative
cash flow effect of changes in accounts receivable of $10.0 million due to higher billings in excess of collections
offset by the increase in net income of $6.6 million and the positive cash flow effect of changes in accounts payable
of $3.8 million.

Net cash used in investing activities consisted primarily of capital expenditures of $3.2 million, $4.6 million and
$4.8 million for fiscal 2016, 2015 and 2014, respectively. The decrease in capital expenditures in fiscal 2016
consisted primarily of reduced expenditures for furniture, facility improvements and capitalized software related to
our internal ERP system upgrade. We continue to monitor our capital spending and do not believe we are delaying
critical capital expenditures required to run our business.

Cash dividend payments for fiscal 2016 and 2015 were $5.2 million and $4.5 million, respectively. Dividend
payments for fiscal 2014 consisted of $5.3 million in cash and 10,000 shares of Class A common stock with a fair
value of $0.1 million. The increase in dividend payments in fiscal 2016 when compared to fiscal 2015 was due to
an increase in the number of outstanding shares as a result of our secondary stock offering. The decrease in dividend
payments in fiscal 2015 when compared to fiscal 2014 was due to timing of payment dates. In the second quarter of
fiscal 2014 we began paying dividends in cash only. Prior to the second quarter of fiscal 2014 we allowed
shareholders the choice of a stock dividend or cash dividend payment. We expect to continue to pay dividends in cash
only; however, on a regular basis the Board of Directors evaluates our ability to continue to pay dividends as well
as the structure of any potential dividend payments.

Net cash provided by financing activities during 2016 and 2015 included proceeds received from the sale of
stock of $8.4 million and $37.0 million, respectively, after deducting offering expenses and underwriting discounts
and commissions.

We have historically calculated accounts receivable days’ sales outstanding (‘‘DSO’’), using the countback, or
last-in first-out, method. This method calculates the number of days of billed revenue represented by the accounts
receivable balance as of period end. When reviewing the performance of our entities, DSO under the countback
method is used by management. It is management’s belief that the countback method best reflects the relative health
of our accounts receivable as of a given quarter-end or year-end because of the cyclical nature of our billings. Our
billing cycle includes high annual maintenance renewal billings at year-end that will not be recognized as earned
revenue until future periods.

DSO under the countback method was relatively consistent at 49 days and 48 days as of January 31, 2016 and
2015, respectively. DSO using the average method, which is calculated utilizing the accounts receivable balance and
earned revenue for the most recent quarter, was 85 days and 89 days at January 31, 2016 and 2015, respectively. The
aging of our accounts receivable remained consistent when compared with the same period last year. We believe our
reserve methodology is adequate, our reserves are properly stated as of January 31, 2016 and the quality of our
receivables remains good.

There have been no material changes in our contractual obligations or commercial commitments outside the
ordinary course of business. Cash requirements for items other than normal operating expenses are anticipated for
capital expenditures, dividend payments and other equity transactions. We may require cash for acquisitions of new
businesses, software products or technologies complementary to our business.

We believe that our cash on hand, net cash provided by operating activities and available borrowings under our
existing credit facility will provide us with sufficient resources to meet our current and long-term working capital
requirements, debt service, dividend payments and other cash needs for at least the next twelve months.

Our revenue, earnings, cash flows, receivables, and payables are subject to fluctuations due to changes in foreign
currency exchange rates, for which we have put in place foreign currency contracts as part of our risk management
strategy. See Part II, Item 7A, ‘‘Quantitative and Qualitative Disclosures about Market Risk’’ for further discussion.

54

CONTRACTUAL OBLIGATIONS

The following table summarizes our significant contractual obligations at January 31, 2016 and the effect these

contractual obligations are expected to have on our liquidity and cash flows in future periods.

Notes payable . . . . . . . . . . . . . . . . . . . . . .
Notes payable interest payments . . . . . . .
Lease obligations . . . . . . . . . . . . . . . . . . .
Purchase obligations . . . . . . . . . . . . . . . . .

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2017

$ 0.4
0.7
5.4
7.7

$14.2

Years Ended January 31,
2020
2019
2018
(In millions)

2021

Thereafter

Total

$ 0.4
0.6
4.7
5.3

$11.0

$0.5
0.6
3.5
1.0

$5.6

$ 0.5
0.6
1.7

—

$ 2.8

$ 0.5
0.5
0.6

—

$ 1.6

$12.4
0.7

—
—

$13.1

$14.7
3.7
15.9
14.0

$48.3

Purchase obligations are contractual obligations for the purchase of goods or services. They are defined as
agreements that are enforceable and legally binding on QAD which specify all significant terms, including fixed or
minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the
transaction. Purchase obligations relate primarily to information technology infrastructure costs, hosting services
agreements and costs associated with our sales and marketing events.

We have omitted unrecognized tax benefits from this table due to the inherent uncertainty regarding the timing
of potential issue resolution. Specifically, either (a) the underlying positions have not been fully enough developed
under audit to quantify at this time, or (b) the years relating to the issues for certain jurisdictions are not currently
under audit. As of January 31, 2016, we had $1.5 million of unrecognized tax benefits. This is before the netting
required by ASU 2013-11 which requires the netting of unrecognized tax benefits against deferred tax assets for a
loss or credit that would apply in settlement of the uncertain tax position. For further information regarding the
unrecognized tax benefits see Note 3 ‘‘Income Taxes’’ within Notes to Consolidated Financial Statements.

Purchase orders or contracts for the purchase of supplies and other goods and services are not included in the
table above. We are not able to determine the aggregate amount of such purchase orders that represent contractual
obligations, as purchase orders may represent authorizations to purchase rather than binding agreements. Our
purchase orders are based on our current procurement or development needs and are fulfilled by our vendors within
short time frames. We do not have significant agreements for the purchase of supplies or other goods specifying
minimum quantities or set prices that exceed our expected requirements for three months.

We have certain royalty commitments associated with the shipment and licensing of certain products. Royalty
expense is generally based on the number of units shipped or a percentage of the underlying revenue. Royalty
included in cost of license fees, maintenance, subscription and other revenue, was $15.9 million,
expense,
$17.1 million and $16.2 million in fiscal 2016, 2015 and 2014, respectively.

Credit Facility

We have an unsecured credit agreement with Rabobank, N.A. (the ‘‘Facility’’). The Facility provides a
commitment through July 15, 2017 for a $20 million line of credit for working capital or other business needs. We
pay a commitment fee of 0.25% per annum of the daily average of the unused portion of the $20 million Facility.
Borrowings under the Facility bore interest at a rate equal to one month LIBOR plus 0.75%. At January 31, 2016,
the effective borrowing rate would have been 1.18%.

The Facility provides that we maintain certain financial and operating ratios which include, among other
provisions, minimum liquidity on a consolidated basis of $25 million in cash and equivalents at all times, a current
ratio (calculated using current liabilities excluding deferred revenue) of not less than 1.3 to 1.0 determined at the end
of each fiscal quarter, a leverage ratio of not more than 1.5 to 1.0 determined at the end of each fiscal quarter, and
a debt service coverage ratio of not less than 1.5 to 1.0 determined at the end of each fiscal year. The Facility also
contains customary covenants that could restrict our ability to incur additional indebtedness.

As of January 31, 2016, there were no borrowings under the Facility and we were in compliance with the

financial covenants.

55

Note Payable

Effective May 30, 2012, QAD Ortega Hill, LLC entered into a variable rate credit agreement (the ‘‘2012
Mortgage’’) with Rabobank, N.A., to refinance a pre-existing mortgage. The 2012 Mortgage has an original principal
balance of $16.1 million and bears interest at the one-month LIBOR rate plus 2.25%. One month LIBOR was 0.43%
at January 31, 2016. The 2012 Mortgage matures in June 2022 and is secured by our headquarters located in Santa
Barbara, California. In conjunction with the 2012 Mortgage, QAD Ortega Hill, LLC entered into an interest rate swap
with Rabobank, N.A. The swap agreement has an initial notional amount of $16.1 million and a schedule matching
that of the underlying loan that synthetically fixes the interest rate on the debt at 4.31% for the entire term of the 2012
Mortgage. The terms of the 2012 Mortgage provide for QAD Ortega Hill, LLC to make net monthly payments of
$88,100 consisting of principal and interest and one final payment of $11.7 million. The unpaid balance as of
January 31, 2016 was $14.7 million.

Lease Obligations

We lease certain office facilities, office equipment and automobiles under operating lease agreements. Although
our office lease agreements end on various dates through fiscal year 2026, they typically include termination options
at earlier dates. The contractual obligations table reflects future minimum rental payments under non-cancellable
operating lease commitments with terms of more than one year. For further discussion of our leased office facilities,
see Item 2 entitled ‘‘Properties’’ included elsewhere in this Annual Report on Form 10-K.

Obligations Associated With Acquisitions

We estimate the fair value of the contingent consideration issued in business combinations using various
valuation approaches, as well as significant unobservable inputs, reflecting our assessment of the assumptions market
participants would use to value these liabilities. The fair value of our liability-classified contingent consideration is
remeasured at each reporting period with any changes in the fair value recorded as income or expense. In connection
with our acquisition of CEBOS, Ltd., we entered into an agreement that included two payments of $0.8 million each,
due April 2014 and April 2015, respectively. Each payment consisted of $0.3 million guaranteed and $0.5 million
contingent upon achievement of certain development and earnings-based milestones. During fiscal 2014 CEBOS
accomplished all development related goals but did not meet certain earnings targets. This resulted in a reduction of
the related contingent consideration by $0.3 million for a first year payment of $0.5 million, paid on April 1, 2014.
During fiscal 2015 CEBOS achieved 100% of its development and earnings-based goals resulting in a payment of
$0.8 million paid on March 31, 2015.

Off-Balance Sheet Arrangements

As of January 31, 2016, we did not have any off-balance sheet arrangements as defined in Item 303(a)(4)(ii) of

SEC Regulation S-K.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Foreign Exchange Rates. We have operations in foreign locations around the world and we are exposed to risk
resulting from fluctuations in foreign currency exchange rates. We have experienced significant foreign currency
fluctuations during the fourth quarter of fiscal 2015 and in fiscal 2016 due primarily to the volatility of the euro,
Brazilian real, Mexican peso, British pound and Swiss franc in relation to the U.S. dollar. However, while
strengthening of the U.S. dollar compared to foreign currency exchange rates generally has the effect of reducing
revenues it also has the effect of reducing expenses denominated in currencies other than the U.S. dollar. These
foreign currency exchange rate movements could create a foreign currency gain or loss that could be realized or
unrealized for us. Unfavorable movements in foreign currency exchange rates between the U.S. dollar and other
foreign currencies may have an adverse impact on our operations. We did not have any foreign currency forward or
option contracts, other material foreign currency denominated derivatives or other financial instruments open as of
January 31, 2016.

We face two risks related to foreign currency exchange rates—translation risk and transaction risk. Amounts
invested in our foreign operations are translated into U.S. dollars using period-end exchange rates. The resulting
translation adjustments are recorded as a component of accumulated other comprehensive loss in the Consolidated
Balance Sheets. Revenues and expenses in foreign currencies translate into higher or lower revenues and expenses
in U.S. dollars as the U.S. dollar weakens or strengthens against other currencies. Our international subsidiaries also

56

hold U.S. dollar and euro-based net monetary accounts subject to revaluation that results in realized or unrealized
foreign currency gains or losses. Furthermore, we have exposure to foreign exchange fluctuations arising from the
remeasurement of non-functional currency assets, liabilities and intercompany balances into U.S. dollars for financial
reporting purposes.

For fiscal 2016, 2015 and 2014, approximately 52%, 55% and 55%, respectively, of our revenue was
denominated in foreign currencies. We also incurred a significant portion of our expenses in currencies other than the
U.S. dollar, approximately 40% for fiscal 2016 and 43% for both fiscal 2015 and 2014. Based on a hypothetical 10%
adverse movement in all foreign currency exchange rates, our operating income would be adversely affected by
approximately 33% (our expenses would be adversely affected by approximately 5%, partially offset by a positive
effect on our revenue of approximately 4%).

For fiscal 2016, 2015 and 2014, foreign currency transaction and remeasurement gains totaled $0.5 million,
$0.9 million and $0.1 million, respectively, and are included in ‘‘Other (income) expense, net’’ in our Consolidated
Statements of Income and Comprehensive Income. We performed a sensitivity analysis on the net U.S. dollar and
euro-based monetary accounts subject to revaluation that are held by our international subsidiaries and on the
non-functional currency assets, liabilities and intercompany balances that are remeasured into U.S. dollars. A
hypothetical 10% adverse movement in all foreign currency exchange rates would result in foreign currency
transaction and remeasurement losses of approximately $2.8 million and our income before taxes would be adversely
affected by approximately 27%.

These estimates assume an adverse shift in all foreign currency exchange rates against the U.S. dollar, which do
not always move in the same direction or in the same degrees, and actual results may differ materially from the
hypothetical analysis.

Interest Rates. We invest our surplus cash in a variety of financial instruments, consisting principally of
short-term marketable securities with maturities of less than 90 days at the date of purchase. Our investment securities
are held for purposes other than trading. Cash balances held by subsidiaries are invested primarily in registered
money market funds with local operating banks. Based on an interest rate sensitivity analysis of our cash and
equivalents we estimate a 10% adverse change in interest rates from the 2016 fiscal year-end rates would not have
a material adverse effect on our cash flows or financial condition for the next fiscal year.

Our debt is comprised of a loan agreement, secured by real property, which bears interest at the one-month
LIBOR rate plus 2.25%. In conjunction with the loan agreement we entered into an interest rate swap. The swap
agreement has an initial notional amount and schedule matching that of the underlying loan that synthetically fixes
the interest rate on the debt at 4.31%. Additionally, we have an unsecured line of credit which bears interest at the
one month LIBOR rate plus 0.75%. As of January 31, 2016 there were no borrowings under our unsecured line of
credit.

Our interest rate swap is accounted for using mark-to-market accounting. Accordingly, changes in the fair value
of the swap each reporting period are adjusted through earnings, subjecting us to non-cash volatility in our results
of operations. We prepared a sensitivity analysis using a modeling technique that measures the change in the fair
values arising from a hypothetical 10% adverse movement in levels of interest rates across the entire yield curve, with
all other variables held constant. Based upon the results of this analysis a 10% adverse change in interest rates from
the January 31, 2016 rates would cause a $0.1 million reduction in our results of operations. We believe it is prudent
to hedge the expected volatility of the variable rate mortgage on our corporate headquarters. The swap fixes the
interest rate on our mortgage to 4.31% over the entire term of the mortgage and effectively lowers our interest rate
from the previous mortgage rate of 6.5%. Although the agreement allows us to prepay the loan and exit the agreement
early, we have no intention of doing so. As a result, we will have non-cash adjustments through earnings each
reporting period. However, over the term of the mortgage, the net impact of these mark-to-market adjustments on
earnings will be zero.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The response to this item is included in Item 15 of this Annual Report on Form 10-K.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND

FINANCIAL DISCLOSURE

None.

57

ITEM 9A. CONTROLS AND PROCEDURES

(a) Evaluation of Disclosure Controls and Procedures

QAD maintains disclosure controls and procedures that are designed to ensure that information required to be
disclosed in reports that it files or submits under the Securities Exchange Act of 1934 (the ‘‘Exchange Act’’) is
recorded, processed, summarized and reported within the time periods specified in Securities and Exchange
Commission rules and forms, and that such information is accumulated and communicated to management, including
the Chief Executive Officer and the Chief Financial Officer, to allow timely decisions regarding required disclosure.
QAD’s management, under the supervision and with the participation of the Chief Executive Officer and the Chief
Financial Officer, evaluated the effectiveness of QAD’s disclosure controls and procedures as of the end of the period
covered by this Annual Report on Form 10-K. Based on this evaluation, QAD’s principal executive officer and
principal financial officer have concluded that QAD’s disclosure controls and procedures (as defined in Rules
13a-15(e) and 15d-15(e) under the Exchange Act) were effective at the reasonable assurance level.

(b) Management’s Report on Internal Control Over Financial Reporting

QAD’s management is responsible for establishing and maintaining adequate internal control over financial
reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, as amended. QAD’s
system of internal control over financial reporting is designed to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of consolidated financial statements for external purposes in
accordance with generally accepted accounting principles. QAD’s internal control over financial reporting includes
those policies and procedures that: (i) pertain to the maintenance of records that, in reasonable detail, accurately and
fairly reflect the transactions and dispositions of QAD’s assets; (ii) provide reasonable assurance that transactions are
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting
principles, and that QAD’s receipts and expenditures are being made only in accordance with authorizations of
QAD’s management and directors; and (iii) provide reasonable assurance regarding prevention or timely detection
of unauthorized acquisition, use or disposition of QAD’s assets that could have a material effect on the financial
statements.

Management has assessed the effectiveness of QAD’s internal control over financial reporting as of January 31,
2016 based on the criteria described in Internal Control — Integrated Framework (2013) issued by the Committee
of Sponsoring Organizations of the Treadway Commission (‘‘COSO’’). Based on management’s assessment,
management has concluded that QAD’s internal control over financial reporting was effective at the reasonable
assurance level as of January 31, 2016. We reviewed the results of management’s assessment with our Audit
Committee.

Our independent registered public accounting firm, KPMG LLP, has audited our internal control over financial

reporting as of January 31, 2016, as stated in their report included in this Annual Report on Form 10-K.

(c) Changes in Internal Control over Financial Reporting

There were no changes in the Company’s internal control over financial reporting identified in connection with
the evaluation required by paragraph (d) of Exchange Act Rules 13a-15 or 15d-15 that occurred during our last fiscal
quarter that have materially affected, or are reasonably likely to materially affect, internal control over financial
reporting.

(d) Limitations on the Effectiveness of Controls

QAD’s management does not expect that its disclosure controls and procedures or its internal control over
financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated,
can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Because of the
inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control
issues and instances of fraud, if any, within QAD have been detected. The design of any system of controls also is
based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any
design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become
inadequate because of changes in conditions, or the degree of compliance with policies or procedures may deteriorate.

58

(e) Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
QAD Inc.:

We have audited the internal control over financial reporting of QAD Inc. as of January 31, 2016, based on
criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring
Organizations of the Treadway Commission (COSO). Management of QAD Inc. is responsible for maintaining
effective internal control over financial reporting and for its assessment of the effectiveness of internal control over
financial reporting, included in the accompanying report entitled Management’s Report on Internal Control Over
Financial Reporting included in Item 9A.(b). Our responsibility is to express an opinion on the internal control over
financial reporting of QAD Inc. based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board
(United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about
whether effective internal control over financial reporting was maintained in all material respects. Our audit included
obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness
exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.
Our audit also included performing such other procedures as we considered necessary in the circumstances. We
believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in
accordance with generally accepted accounting principles. A company’s internal control over financial reporting
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail,
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with
generally accepted accounting principles, and that receipts and expenditures of the company are being made only in
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that
could have a material effect on the financial statements.

Because of its inherent

internal control over financial reporting may not prevent or detect
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that
controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies
or procedures may deteriorate.

limitations,

In our opinion, QAD Inc. maintained, in all material respects, effective internal control over financial reporting
as of January 31, 2016, based on criteria established in Internal Control – Integrated Framework (2013) issued by
the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board
(United States), the consolidated balance sheets of QAD Inc. and subsidiaries as of January 31, 2016 and 2015, and
the related consolidated statements of income and comprehensive income, stockholders’ equity and cash flows for
each of the years in the three-year period ended January 31, 2016, and our report dated April 14, 2016 expressed an
unqualified opinion on those consolidated financial statements.

/s/ KPMG LLP

Woodland Hills, California
April 14, 2016

59

ITEM 9B. OTHER INFORMATION

None.

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information regarding QAD directors is set forth in the section entitled ‘‘Election of Directors’’ appearing in our
Definitive Proxy Statement for the Annual Meeting of Stockholders (‘‘Proxy Statement’’) to be filed with the
Securities and Exchange Commission within 120 days after the end of our fiscal year ended January 31, 2016, which
information is incorporated herein by reference.

In addition, the other information required by Item 10 is incorporated by reference from the Proxy Statement.

EXECUTIVE OFFICERS OF THE REGISTRANT

Set forth below is certain information concerning our executive officers. All ages are as of March 31, 2016.

NAME

Pamela M. Lopker
Karl F. Lopker
Daniel Lender
Anton Chilton
Kara Bellamy

AGE

61
64
49
48
40

POSITION(S)

Chairman of the Board and President
Chief Executive Officer
Executive Vice President and Chief Financial Officer
Executive Vice President, Global Services
Sr. Vice President, Corporate Controller and Chief Accounting Officer

Pamela M. Lopker founded QAD in 1979 and has been Chairman of the Board and President since QAD’s
incorporation in 1981. Previously, Ms. Lopker served as Senior Systems Analyst for Comtek Research from 1977 to
1979. She is certified in production and inventory management by the American Production and Inventory Control
Society. Ms. Lopker earned a bachelor of arts degree in mathematics from the University of California, Santa
Barbara. She is married to Karl F. Lopker, Chief Executive Officer of QAD.

Karl F. Lopker has served as Chief Executive Officer and a Director of QAD since joining QAD in 1981.
Previously, he was President of Deckers Outdoor Corporation, a company that he founded in 1973. Mr. Lopker is
certified in production and inventory management by the American Production and Inventory Control Society. He
received a bachelor of science degree in electrical engineering from the University of California, Santa Barbara.
Mr. Lopker is married to Pamela M. Lopker, Chairman of the Board and President of QAD.

Daniel Lender was first appointed Executive Vice President and Chief Financial Officer in July 2003.
Previously, he served as QAD’s Vice President of Global Sales Operations and Vice President of Latin America.
Mr. Lender joined QAD in 1998 as Treasurer following a nine-year tenure with the former Republic National Bank
of New York, last serving as Vice President and Treasurer of the Bank’s Delaware subsidiary. He earned a master of
business administration degree from the Wharton School of the University of Pennsylvania and a bachelor of science
degree in applied economics and business management from Cornell University.

Anton Chilton was appointed Executive Vice President, Global Services in June, 2015. He joined QAD in 2004
as Services Director of the Company’s Asia-Pacific region, based in Australia. He subsequently served as Managing
Director of QAD Australia and New Zealand from 2006 to 2009. Mr. Chilton transferred to QAD’s headquarters in
2009, serving as Senior Vice President – Strategic Global Accounts until 2011, when he became Senior Vice President
- Professional Services. Prior to joining QAD, Mr. Chilton held senior roles in global systems integration at Atos
Origin and Cap Gemini.

Kara Bellamy has served as Senior Vice President, Corporate Controller and Chief Accounting Officer since
January 2008. Previously, she served as QAD’s Director of Finance, Americas beginning in 2006 and joined QAD
as Assistant Corporate Controller in 2004. Prior to joining QAD, Ms. Bellamy served as Corporate Controller for
Somera Communications, Inc. from 2002 through 2004. Prior to that, she was an audit manager with Ernst & Young.
Ms. Bellamy is a Certified Public Accountant (inactive) and received a bachelor of arts degree in business economics
with an accounting emphasis from the University of California, Santa Barbara.

60

ITEM 11. EXECUTIVE COMPENSATION

Information regarding executive compensation is set forth under the caption ‘‘Executive Compensation’’ in the

Proxy Statement, which information is incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND

RELATED STOCKHOLDER MATTERS

Information regarding security ownership of certain beneficial owners and management is set forth under the
caption ‘‘Stock Ownership of Directors, Executive Officers and Certain Beneficial Owners’’ in the Proxy Statement,
which information is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR

INDEPENDENCE

Information regarding certain relationships and related transactions is set forth under the caption ‘‘Certain
Relationships and Related Party Transactions’’ in the Proxy Statement, which information is incorporated herein by
reference.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information regarding services performed by, and fees paid to, our independent auditors is set forth under the
caption ‘‘Principal Accountant Fees and Services’’ in the Proxy Statement, which information is incorporated herein
by reference.

61

PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

1. INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Balance Sheets as of January 31, 2016 and 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Statements of Income and Comprehensive Income for the years ended January 31,

2016, 2015 and 2014. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Stockholders’ Equity for the years ended January 31, 2016, 2015 and

2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Statements of Cash Flows for the years ended January 31, 2016, 2015 and 2014 . . . . . . .
Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2. INDEX TO FINANCIAL STATEMENT SCHEDULES

The following financial statement schedule is filed as a part of this Annual Report on Form 10-K:

SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS. . . . . . . . . . . . . . . . . . . . . . . . . . .

Page

63
64

65

66
67
68

Page

94

All other schedules are omitted because they are not required or the required information is presented in the

financial statements or notes thereto.

3. INDEX OF EXHIBITS

See the Index of Exhibits at page 96.

62

Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
QAD Inc.:

We have audited the accompanying consolidated balance sheets of QAD Inc. and subsidiaries as of January 31,
2016 and 2015, and the related consolidated statements of income and comprehensive income, stockholders’ equity,
and cash flows for each of the years in the three-year period ended January 31, 2016. In connection with our audits
of the consolidated financial statements, we also have audited the related consolidated financial statement schedule.
These consolidated financial statements and consolidated financial statement schedule are the responsibility of the
Company’s management. Our responsibility is to express an opinion on these consolidated financial statements and
consolidated financial statement schedule based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board
(United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about
whether the financial statements are free of material misstatement. An audit includes examining, on a test basis,
evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the
accounting principles used and significant estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the
financial position of QAD Inc. and subsidiaries as of January 31, 2016 and 2015, and the results of their operations
and their cash flows for each of the years in the three-year period ended January 31, 2016, in conformity with U.S.
generally accepted accounting principles. Also in our opinion, the related consolidated financial statement schedule,
when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all
material respects, the information set forth therein.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board
(United States), QAD’s internal control over financial reporting as of January 31, 2016, based on criteria established
in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the
Treadway Commission (COSO), and our report dated April 14, 2016 expressed an unqualified opinion on the
effectiveness of the internal control over financial reporting of QAD Inc.

/s/ KPMG LLP

Woodland Hills, California
April 14, 2016

63

QAD INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)

January 31,

2016

2015

Current assets:

Assets

Cash and equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable, net of allowances of $2,642 and $2,524 at January 31, 2016
and 2015, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$137,731

$120,526

65,512
8,203
16,024

78,887
7,309
14,799

Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

227,470

221,521

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capitalized software costs, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32,080
1,553
10,645
11,919
2,746

33,154
2,485
10,911
10,543
3,614

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$286,413

$282,228

Current liabilities:

Liabilities and Stockholders’ Equity

Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

422
10,811
97,911
31,535

Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

140,679

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commitments and contingencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stockholders’ equity:

Preferred stock, $0.001 par value. Authorized 5,000,000 shares; none issued or

outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock:

Class A, $0.001 par value. Authorized 71,000,000 shares; issued 16,603,729

shares and 16,152,405 shares at January 31, 2016 and 2015, respectively . . . .

Class B, $0.001 par value. Authorized 4,000,000 shares; issued 3,537,366

shares and 3,537,298 shares at January 31, 2016 and 2015, respectively . . . . .
Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Treasury stock, at cost (1,365,885 shares and 1,609,958 shares at January 31,

2016 and 2015, respectively) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated deficit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total stockholders’ equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14,258
4,465

—

17

4
195,419

(18,717)
(40,983)
(8,729)

127,011

$

406
12,872
102,721
35,765

151,764

14,680
5,219

—

16

4
185,546

(22,977)
(44,606)
(7,418)

110,565

Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$286,413

$282,228

See accompanying notes to consolidated financial statements.

64

QAD INC.
CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME
(in thousands)

Years Ended January 31,
2015

2014

2016

Revenue:

License fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Subscription fees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Professional services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total revenue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 29,891
38,806
132,962
76,193
277,852

Costs of revenue:

License fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Subscription fees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Professional services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total cost of revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,624
20,635
30,973
71,330
126,562

$ 40,917
28,217
141,295
84,672
295,101

5,016
17,149
32,511
76,954
131,630

$ 36,176
19,406
139,557
71,172
266,311

4,978
12,462
32,485
67,081
117,006

Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

151,290

163,471

149,305

Operating expenses

Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General and administrative. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangible assets from acquisitions . . . . . . . . . . . . . .
Total operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

66,535
41,237
32,689
658
141,119

69,785
42,315
34,680
706
147,486

66,009
41,237
31,946
710
139,902

Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,171

15,985

9,403

Other (income) expense:

Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other (income) expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total other (income) expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(320)
712
(757)
(365)

(242)
811
(169)
400

Income before income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,536
1,624

15,585
2,639

(284)
829
(1,294)
(749)

10,152
3,766

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 8,912

$ 12,946

$ 6,386

Basic net income per share:

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted net income per share:

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$
$

$
$

0.49
0.41

0.47
0.40

$
$

$
$

0.84
0.70

0.79
0.68

$
$

$
$

0.42
0.35

0.41
0.34

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 8,912

$ 12,946

$ 6,386

Other comprehensive (loss) income, net of tax
Foreign currency translation adjustment . . . . . . . . . . . . . . . . . . . . . . .
Total comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(1,311)
$ 7,601

(460)
$ 12,486

1,078
$ 7,464

See accompanying notes to consolidated financial statements.

65

2014 . . . . . . . . . . . . . . 14,150
—

3,537
—

(1,930)
—

$14
—

$ 4
—

$150,837 $(28,220)
—

—

$(52,613)
12,946

$(6,958)
—

$ 63,064
12,946

QAD INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(in thousands)

Number of Shares

Amount

Class A Class B Treasury Class A Class B

Additional
Paid-in
Capital

Treasury
Stock

Accumulated
Deficit

Accumulated
Other
Comprehensive
Loss

Total
Stockholders’
Equity

2013 . . . . . . . . . . . . . . 14,148
—

3,537
—

(2,097)
—

$14
—

$ 4
—

$149,777 $(31,093)
—

—

$(53,609)
6,386

$(8,036)
—

$ 57,057
6,386

Balance, January 31,

Net income . . . . . . . . . . .
Foreign currency translation
adjustments . . . . . . . . .
Stock award exercises . . . .
Stock-based compensation

income tax benefits . . . .

Stock compensation

expense . . . . . . . . . . . .
Dividends declared ($0.288
and $0.24 per Class A
and Class B share,
respectively) . . . . . . . . .
Dividends paid in stock . . .
Restricted stock . . . . . . . .
Repurchase of common

stock . . . . . . . . . . . . . .

Balance, January 31,

Net income . . . . . . . . . . .
Foreign currency translation
adjustments . . . . . . . . .
Stock award exercises . . . .
Stock-based compensation

income tax deficiencies . .

Stock compensation

expense . . . . . . . . . . . .
Dividends declared ($0.288
and $0.24 per Class A
and Class B share,
respectively) . . . . . . . . .

Proceeds from stock

issuance, net of costs . . .
Restricted stock . . . . . . . .

Balance, January 31,

Net income . . . . . . . . . . .
Foreign currency translation
adjustments . . . . . . . . .
Stock award exercises . . . .
Stock-based compensation

income tax benefits . . . .

Stock compensation

expense . . . . . . . . . . . .
Dividends declared ($0.288
and $0.24 per Class A
and Class B share,
respectively) . . . . . . . . .

Proceeds from stock

issuance, net of costs . . .
Restricted stock . . . . . . . .

Balance, January 31,

—
2

—

—

—
—
—

—

—
—

—

—

—
—
—

—

—
91

—

—

—
10
118

(52)

—
—

—

—

—
—
—

—

—
—

—

—

—
—
—

—

—
(2,023)

—
1,473

52

4,680

—

—

—
(160)

—

—

—
—
(1,649)

—
172
1,914

(4,362)
(27)
(841)

—

(686)

—

1,078
—

—

—

—
—
—

—

1,078
(710)

52

4,680

(4,362)
145
(576)

(686)

—
1

—

—

—

2,000
1

—
—

—

—

—

—
—

—
199

—

—

—

—
121

—
—

—

—

—

2
—

—
—

—

—

—

—
—

—
(5,188)

—
3,749

(15)

4,993

—

—

—
(138)

—

—

—

—

(4,452)

37,044
(2,125)

—
1,494

—
(349)

—
—

—

—

—

450
2

—
—

—

—

—

—
—

—
105

—

—

—

—
139

—
—

—

—

—

1
—

—
—

—

—

—

—
—

—
(3,289)

—
2,207

736

7,440

—

—

—
(9)

—

—

—

—

(5,235)

8,364
(3,378)

—
2,053

—
(45)

(460)
—

—

—

—

—
—

$(7,418)
—

(1,311)
—

—

—

—

—
—

(460)
(1,577)

(15)

4,993

(4,452)

37,046
(980)

$110,565
8,912

(1,311)
(1,091)

736

7,440

(5,235)

8,365
(1,370)

2015 . . . . . . . . . . . . . . 16,152
—

3,537
—

(1,610)
—

$16
—

$ 4
—

$185,546 $(22,977)
—

—

$(44,606)
8,912

2016 . . . . . . . . . . . . . . 16,604

3,537

(1,366)

$17

$ 4

$195,419 $(18,717)

$(40,983)

$(8,729)

$127,011

See accompanying notes to consolidated financial statements.

66

QAD INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Cash flows from operating activities:

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjustments to reconcile net income to net cash provided by

operating activities:

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for doubtful accounts and sales adjustments. . . . . . . . . .
Loss on disposal of property and equipment. . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change in fair value of a derivative instrument . . . . . . . . . . . . . . .
Stock compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Excess tax benefits from stock awards . . . . . . . . . . . . . . . . . . . . . .
Adjustment of contingent liability associated with acquisitions. . .

Changes in assets and liabilities, net of effects from acquisitions:

Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by operating activities . . . . . . . . . . . . . . . . . .

Cash flows from investing activities:

Purchase of property and equipment . . . . . . . . . . . . . . . . . . . . . . . .
Capitalized software costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . .

Cash flows from financing activities:

Repayments of debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax payments, net of proceeds, related to stock awards. . . . . . . . .
Excess tax benefits from stock awards . . . . . . . . . . . . . . . . . . . . . .
Payment of contingent liability associated with acquisitions . . . . .
Proceeds from issuance of common stock, net of issuance cost . .
Repurchase of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by (used in) financing activities . . . . . . . . . . . .
Effect of exchange rates on cash and equivalents. . . . . . . . . . . . . .
Net increase in cash and equivalents . . . . . . . . . . . . . . . . . . . . . .
Cash and equivalents at beginning of year . . . . . . . . . . . . . . . . . . .
Cash and equivalents at end of year . . . . . . . . . . . . . . . . . . . . . . . .

Supplemental disclosure of cash flow information:

Cash paid during the period for:
Interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes, net of refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Supplemental disclosure of non-cash activities:

Years Ended January 31,
2015

2016

2014

$ 8,912

$ 12,946

$ 6,386

5,785
774
29
(590)
48
7,440
(779)
—

10,804
(2,768)
(1,441)
(2,675)
(2,261)
23,278

(3,208)
(153)
13
(3,348)

(406)
(5,235)
(2,461)
779
(750)
8,365
—
292
(3,017)
17,205
120,526
$137,731

5,759
854
8
(905)
877
4,993
(266)
42

(11,236)
(431)
2,568
4,912
3,576
23,697

(4,577)
(311)
9
(4,879)

(388)
(4,452)
(2,557)
266
(471)
37,046
—
29,444
(3,720)
44,542
75,984
$120,526

6,069
1,054
—
623
(634)
4,680
(72)
(279)

(1,247)
(197)
(1,260)
4,753
4,264
24,140

(4,779)
(366)
33
(5,112)

(372)
(5,304)
(1,286)
72
—
—
(686)
(7,576)
(477)
10,975
65,009
$75,984

$

700
3,925

$

735
3,284

$

726
2,869

Dividends paid in stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

145

See accompanying notes to consolidated financial statements.

67

QAD INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. SUMMARY OF BUSINESS AND SIGNIFICANT ACCOUNTING POLICIES

BUSINESS

QAD is a global provider of vertically-oriented, mission-critical enterprise software solutions for global
life sciences, consumer products, food and beverage, high
manufacturing companies across the automotive,
technology and industrial products industries. QAD Enterprise Applications enables measurement and control of key
business processes and supports operational requirements, including financials, manufacturing, demand and supply
chain planning, customer management, business intelligence and business process management. QAD delivers its
software solutions to customers in a format that best meets their current and future needs - either in the cloud, on
premise, or via blended deployment, which is a combination of on-premise and cloud-based software. QAD provides
ongoing support to customers which ensures they always have access to the latest features of its software. QAD
provides professional services to assist customers in deploying, upgrading and optimizing the Company’s software
so they can maximize the benefit they receive from QAD solutions in their operating environment. QAD was founded
in 1979, incorporated in California in 1986 and reincorporated in Delaware in 1997.

In fiscal 2015, QAD successfully closed a public offering of 2 million shares of Class A stock resulting in net
cash received of $37.0 after underwriting discounts and commissions and offering expenses. On February 18, 2015
the offering underwriters exercised in full an option to purchase additional shares. As a result, 450,000 shares of
Class A common stock were issued in fiscal 2016 generating approximately $8.4 million in additional proceeds.

PRINCIPLES OF CONSOLIDATION

The consolidated financial statements include the accounts of QAD Inc. and all of its subsidiaries. All
subsidiaries are wholly-owned and all significant balances and transactions among the entities have been eliminated
from the consolidated financial statements.

USE OF ESTIMATES

The financial statements have been prepared in conformity with U.S. generally accepted accounting principles
and, accordingly, include amounts based on informed estimates and judgments of management that affect the reported
amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the Company’s financial
statements, and the reported amounts of revenue and expenses during the reporting period. Actual results could differ
from those estimates. Changes in estimates resulting from continuing changes in the economic environment will be
reflected in the financial statements in future periods.

The Company considers certain accounting policies related to revenue, accounts receivable allowances for
doubtful accounts, capitalized software development costs, goodwill and intangible assets, valuation of deferred tax
assets and tax contingency reserves, and accounting for stock-based compensation to be critical policies due to the
significance of these items to its operating results and the estimation processes and management judgment involved
in each.

FOREIGN CURRENCY TRANSLATIONS AND TRANSACTIONS

The financial position and results of operations of the Company’s foreign subsidiaries are generally determined
using the country’s local currency as the functional currency. Assets and liabilities recorded in foreign currencies are
translated at the exchange rates on the balance sheet date. Revenue and expenses are translated at average rates of
exchange prevailing during the year. Translation adjustments resulting from this process are charged or credited to
other comprehensive income (loss), which is included in ‘‘Accumulated other comprehensive loss’’ within the
Consolidated Balance Sheets.

Gains and losses resulting from foreign currency transactions and remeasurement adjustments of monetary
assets and liabilities not held in an entity’s functional currency are included in earnings. Foreign currency transaction
and remeasurement gains for fiscal 2016, 2015 and 2014 totaled $0.5 million, $0.9 million and $0.1 million,
respectively, and are included in ‘‘Other (income) expense, net’’ in the accompanying Consolidated Statements of
Income and Comprehensive Income.

68

CASH AND EQUIVALENTS

Cash and equivalents consist of cash and short-term marketable securities with maturities of less than 90 days
at the date of purchase. The Company considers all highly liquid investments purchased with an original maturity of
90 days or less to be cash equivalents. At January 31, 2016 and 2015, the Company’s cash and equivalents consisted
of money market mutual funds invested in U.S. Treasury and government securities, deposit accounts and certificates
of deposit.

ACCOUNTS RECEIVABLE, NET

Accounts receivable, net, consisted of the following as of January 31:

Accounts receivable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less allowance for:
Doubtful accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sales returns and allowances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016

2015

(in thousands)

$68,154

$81,411

(1,242)
(1,400)

(1,194)
(1,330)

Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$65,512

$78,887

Trade accounts receivable are recorded at the invoiced amount and do not bear interest. The collectability of
accounts receivable is reviewed each period by analyzing balances based on age. Specific allowances are recorded
for any balances that the Company determines may not be fully collectible due to a customer’s inability to pay. The
Company also provides a general reserve based on historical data including analysis of write-offs and other known
factors. Provisions to the allowance for bad debts are included as bad debt expense in ‘‘General and Administrative’’
expense. The determination to write-off specific accounts receivable balances is based on the likelihood of collection
and past due status. Past due status is based on invoice date and terms specific to each customer.

The Company does not generally provide a contractual right of return; however, in the course of business sales
returns and allowances may occur. A provision is recorded against revenue for estimated sales returns and allowances
in the same period the related revenues are recorded or when current information indicates additional amounts are
required. These estimates are based on historical experience, specifically identified customers and other known
factors.

FINANCIAL INSTRUMENTS AND CONCENTRATION OF CREDIT RISK

The carrying amounts of cash and equivalents, accounts receivable and accounts payable approximate fair value
due to the short-term maturities of these instruments. The Company’s line of credit and note payable both bear a
variable market interest rate, subject to certain minimum interest rates. Therefore, the carrying amounts outstanding
under the line of credit and note payable reasonably approximate fair value.

Concentration of credit risk with respect to trade receivables is limited due to the large number of customers
comprising our customer base, and their dispersion across many different industries and locations throughout the
world. No single customer accounted for 10% or more of the Company’s total revenue in any of the last three fiscal
years. In addition, no single customer accounted for 10% or more of accounts receivable at January 31, 2016 or 2015.

PROPERTY AND EQUIPMENT

Property and equipment are stated at cost. Additions and significant improvements to property and equipment
are capitalized, while maintenance and repairs are expensed as incurred. For financial reporting purposes,
depreciation is generally expensed via the straight-line method over the useful life of three years for computer
equipment and software, five years for furniture and office equipment, 10 years for building improvements, and
39 years for buildings. Leasehold improvements are depreciated over the shorter of the lease term or the useful life
of five years.

Certain costs associated with software developed for internal use, including payroll costs for employees, are
capitalized once the project has reached the application development stage and are included in property and
equipment classified as software. These costs are amortized using the straight-line method over the expected useful
life of the software, beginning when the asset is substantially ready for use. Costs incurred during the preliminary
project stage, maintenance, training and research and development costs are expensed as incurred.

69

Property and equipment, net consisted of the following as of January 31:

Buildings and building improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer equipment and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and office equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automobiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 31,968
16,090
7,149
5,814
3,850
54

$ 31,898
15,220
7,783
5,856
3,850
54

2016

2015

(in thousands)

Less accumulated depreciation and amortization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

64,925
(32,845)

64,661
(31,507)

$ 32,080

$ 33,154

The changes in property and equipment, net, for the fiscal years ended January 31were as follows:

Cost
Balance at February 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disposals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Impact of foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016

2015

(in thousands)

$ 64,661
3,208
(2,072)
(872)

$ 75,201
4,577
(13,351)
(1,766)

Balance at January 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

64,925

64,661

Accumulated depreciation
Balance at February 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disposals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Impact of foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at January 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(31,507)
(3,968)
2,043
587

(32,845)

(42,116)
(3,816)
13,334
1,091

(31,507)

Property and equipment, net at January 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 32,080

$ 33,154

Depreciation and amortization expense of property and equipment for fiscal 2016, 2015 and 2014 was
$4.0 million, $3.8 million and $4.1 million, respectively. There was no impairment of property and equipment assets
during fiscal 2016, 2015 and 2014.

CAPITALIZED SOFTWARE COSTS

The Company capitalizes software development costs incurred in connection with the localization and
translation of its products once technological feasibility has been achieved based on a working model. A working
model is defined as an operative version of the computer software product that is completed in the same software
language as the product to be ultimately marketed, performs all the major functions planned for the product and is
ready for initial customer testing (usually identified as beta testing). In addition, the Company capitalizes software
purchased from third parties or through business combinations as acquired software technology, if the related
software under development has reached technological feasibility.

The amortization of capitalized software costs is the greater of the straight-line basis over three years, the
expected useful life, or a computation using a ratio of current revenue for a product compared to the estimated total
of current and future revenues for that product. The Company periodically compares the unamortized capitalized
software costs to the estimated net realizable value of the associated product. The amount by which the unamortized
capitalized software costs of a particular software product exceeds the estimated net realizable value of that asset
would be reported as a charge to the Consolidated Statements of Income and Comprehensive Income.

70

Capitalized software costs and accumulated amortization at January 31 were as follows:

Capitalized software costs:
Acquired software technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capitalized software development costs (1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016

2015

(in thousands)

$ 3,458
1,029

4,487
(2,934)

$ 3,458
1,206

4,664
(2,179)

Capitalized software costs, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 1,553

$ 2,485

(1) Capitalized software development costs include the impact of foreign currency translation.

Acquired software technology costs relate to technology purchased from the Company’s fiscal 2013 acquisitions
of DynaSys and CEBOS. In addition to the acquired software technology, the Company has capitalized costs related
to translations and localizations of QAD Enterprise Applications.

It

is the Company’s policy to write off capitalized software development costs once fully amortized.
Accordingly, during fiscal 2016, approximately $0.2 million of costs and accumulated amortization was removed
from the balance sheet.

Amortization of capitalized software costs for fiscal 2016, 2015 and 2014 was $1.1 million, $1.1 million and
$1.2 million, respectively. Amortization of capitalized software costs is included in ‘‘Cost of license fees’’ in the
accompanying Consolidated Statements of Income and Comprehensive Income.

The following table summarizes the estimated amortization expense relating to the Company’s capitalized

software costs as of January 31, 2016:

Fiscal Years

2017. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2019. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2020. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(in thousands)

$ 951
562
38
2

$1,553

GOODWILL AND INTANGIBLE ASSETS

Goodwill represents the excess of the purchase price over the fair value of net assets of purchased businesses.
Goodwill is not amortized, but instead is subject to impairment tests on at least an annual basis and whenever
circumstances suggest that goodwill may be impaired. The Company tests goodwill for impairment in the fourth
quarter of each fiscal year. The Company performs a two-step impairment test. Under the first step of the goodwill
impairment test, the Company is required to compare the fair value of a reporting unit with its carrying amount,
including goodwill. If the fair value of a reporting unit exceeds its carrying amount, goodwill of the reporting unit
is not considered impaired and the second step is not performed. If the results of the first step of the impairment test
indicate that the fair value of a reporting unit does not exceed its carrying amount, then the second step of the
goodwill impairment test is required. The second step of the goodwill impairment test compares the implied fair value
of the reporting unit goodwill with the carrying amount of that goodwill. The impairment loss is measured by the
excess of the carrying amount of the reporting unit goodwill over the implied fair value of that goodwill.

Management evaluates the Company as a single reporting unit for business and operating purposes as almost all
of the Company’s revenue streams are generated by the same underlying technology whether acquired, purchased or
developed. In addition, the majority of QAD’s costs are, by their nature, shared costs that are not specifically
identifiable to a geography or product line but relate to almost all products. As a result, there is a high degree of
interdependency among the Company’s revenues and cash flows for levels below the consolidated entity and
identifiable cash flows for a component separate from the consolidated entity are not meaningful. Therefore, the
Company’s impairment test considers the consolidated entity as a single reporting unit.

71

Judgments about the recoverability of purchased finite lived intangible assets are made whenever events or
changes in circumstances indicate that an impairment may exist. Each fiscal year the Company evaluates the
estimated remaining useful lives of purchased intangible assets and whether events or changes in circumstances
warrant a revision to the remaining periods of amortization. Recoverability of finite-lived intangible assets is
measured by comparison of the carrying amount of the asset to the future undiscounted cash flows the asset is
expected to generate.

Assumptions and estimates about future values and remaining useful lives of intangible assets are complex and
subjective. They can be affected by a variety of factors, including external factors such as industry and economic
trends and internal factors such as changes in the Company’s business strategy or internal forecasts.

The changes in the carrying amount of goodwill for the fiscal years ended January 31, 2016, and 2015 were as

follows:

Balance at January 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Impact of foreign currency translation. . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at January 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Impact of foreign currency translation. . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross
Carrying
Amount

$26,985
(466)

26,519
(266)

Accumulated
Impairment
(in thousands)

$(15,608)
—

(15,608)
—

Goodwill, Net

$11,377
(466)

10,911
(266)

Balance at January 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$26,253

$(15,608)

$10,645

During each of the fourth quarters of fiscal 2016, 2015 and 2014, an impairment analysis was performed at the
enterprise level which compared the Company’s market capitalization to its net assets as of the test date, November
30. As the market capitalization substantially exceeded the Company’s net assets, there was no indication of goodwill
impairment for fiscal 2016, 2015 and 2014.

Intangible assets as of January 31 were as follows:

Amortizable intangible assets
Customer relationships (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trade name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016

2015

(in thousands)

$ 2,749
515

3,264
(2,191)

$ 2,793
515

3,308
(1,558)

Net amortizable intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 1,073

$ 1,750

(1) Customer relationships include the impact of foreign currency translation.

The Company’s intangible assets as of January 31, 2016 are related to the DynaSys and CEBOS acquisitions
completed in fiscal 2013. Intangible assets are included in ‘‘Other assets, net’’ in the accompanying Consolidated
Balance Sheets. As of January 31, 2016, all of the Company’s intangible assets were determined to have finite useful
lives, and therefore were subject to amortization.

Amortization of intangible assets was $0.7 million for each of the fiscal years 2016, 2015 and 2014. The
following table summarizes the estimated amortization expense relating to the Company’s intangible assets as of
January 31, 2016:

Fiscal Years

2017. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(in thousands)

$ 656
417

$1,073

72

BUSINESS COMBINATIONS

CEBOS

On December 28, 2012, the Company acquired all of the outstanding stock of CEBOS, Ltd. (‘‘CEBOS’’), a
provider of quality management and regulatory compliance software solutions. CEBOS was founded in 1998 and is
headquartered in Michigan, USA. The Company completed the acquisition for the purpose of expanding its product
offerings and driving revenue growth. The purchase price consisted of $3.5 million in cash and two future payments
due April 2014 and April 2015. Each future payment consisted of an initial payment of $0.3 million guaranteed and
$0.5 million contingent upon achievement of certain development and earnings-based milestones. A contingent
liability was estimated by assessing the probability of achieving each milestone and discounting the amount of each
potential payment based on expected timing of the payment. The fair value of the liability-classified contingent
consideration was remeasured at each reporting period with any changes in the fair value recorded as income or
expense and reported in ‘‘Other (income) expense’’ in the Consolidated Statements of Income and Comprehensive
Income. During fiscal 2014 CEBOS accomplished all development related goals but did not meet certain earnings
targets. This resulted in a reduction of the related contingent consideration by $0.3 million for a first year payment
of $0.5 million. During fiscal 2015 CEBOS achieved all of its development and earnings-based goals resulting in a
payment of $0.8 million.

DynaSys

On June 6, 2012, the Company acquired France-based DynaSys S.A. (‘‘DynaSys’’), a provider of demand and
supply chain planning software solutions, for a cash payment of $7.5 million. The Company completed the
acquisition for the purpose of expanding its product offerings and driving revenue growth.

The results of operations of DynaSys and CEBOS are included in the Consolidated Financial Statements from
the date of acquisition. The acquisitions were not deemed material, thus pro forma supplemental information has not
been provided.

DEFERRED TAX ASSETS AND LIABILITIES

The Company recognizes deferred tax assets and liabilities for temporary differences between the financial
reporting basis and the tax basis of its assets and liabilities and expected benefits of utilizing net operating loss and
credit carryforwards. In assessing whether there is a need for a valuation allowance on deferred tax assets, the
Company determines whether it is more likely than not that it will realize tax benefits associated with deferred tax
assets. In making this determination, the Company considers future taxable income and tax planning strategies that
are both prudent and feasible. For deferred tax assets that cannot be recognized under the more-likely-than-not
standard, the Company has established a valuation allowance. The impact on deferred taxes of changes in tax rates
and laws, if any, are reflected in the financial statements in the period of enactment. No provision is made for taxes
on unremitted earnings of foreign subsidiaries because they are considered to be reinvested indefinitely in such
operations.

The Company records a liability for taxes to address potential exposures involving uncertain tax positions that
could be challenged by taxing authorities, even though the Company believes that the positions taken are appropriate.
The tax reserves are reviewed on a quarterly basis and adjusted as events occur that affect the Company’s potential
liability for additional taxes. The Company is subject to income taxes in the U.S. and in various foreign jurisdictions,
and in the ordinary course of business there are many transactions and calculations where the ultimate tax
determination is uncertain. For tax positions that are more likely than not of being sustained upon audit, the Company
recognizes the largest amount of the benefit that is greater than 50% likely of being realized upon ultimate settlement
in the financial statements. For tax positions that do not meet the more-likely-than-not standard the entire balance is
reserved.

STOCK-BASED COMPENSATION

The Company accounts for share-based payments (‘‘equity awards’’) to employees in accordance with ASC 718,
Compensation—Stock Compensation (‘‘ASC 718’’), which requires that share-based payments (to the extent they are
compensatory) be recognized in the Consolidated Statements of Income and Comprehensive Income based on the fair
values of the equity awards as measured at the grant date. The fair value of an equity award is recognized as
stock-based compensation expense ratably over the vesting period of the equity award. Determining the fair value of
equity awards at the grant date requires judgment.

73

Fair Value of SARs

The fair value of stock-settled stock appreciation rights (‘‘SARs’’) is determined on the grant date of the award
using the Black-Scholes-Merton valuation model. One of the inputs to the Black-Scholes-Merton valuation model is
the fair market value of the Company’s stock on the date of grant. Judgment is required in determining the remaining
inputs to the Black-Scholes-Merton valuation model. These inputs include the expected life, volatility, the risk-free
interest rate and the dividend rate. The following describes the Company’s policies with respect to determining these
valuation inputs:

Expected Life

The expected life valuation input includes a computation that is based on historical vested SAR exercises and
post-vest expiration patterns and an estimate of the expected life for SARs that were fully vested and outstanding.
Furthermore, based on the Company’s historical pattern of SAR exercises and post-vest expiration patterns the
Company determined that there are two discernible populations which include the Company’s directors and officers
(‘‘D&O’’) and all other QAD employees. The estimate of the expected life for SARs that were fully vested and
outstanding is determined as the midpoint of a range as follows: the low end of the range assumes the fully vested
and outstanding SARs are exercised or expire unexercised on the evaluation date and the high end of the range
assumes that these SARs are exercised or expire unexercised upon contractual term.

Volatility

The volatility valuation input is based on the historical volatility of the Company’s common stock, which the

Company believes is representative of the expected volatility over the expected life of SARs.

Risk-Free Interest Rate

The risk-free interest rate is based on the U.S. Treasury constant maturities in effect at the time of grant for the

expected term of the SAR.

Dividend Rate

The dividend rate is based on the Company’s historical dividend payments per share.

Fair Value of RSUs

The fair value of restricted stock units (‘‘RSUs’’) is determined on the grant date of the award as the market price
of the Company’s common stock on the date of grant, reduced by the present value of estimated dividends foregone
during the vesting period. Judgment is required in determining the present value of estimated dividends foregone
during the vesting period. The Company estimates the dividends for purposes of this calculation based on the
Company’s historical dividend payments per share, which has remained consistent over the last three years.

While the Company recognizes as stock-based compensation expense the entire amount of the fair value of a
vested equity award once it has vested, during the periods in which the equity awards are vesting, the Company is
required to estimate equity awards that are expected to cancel prior to vesting (‘‘forfeitures’’) and reduce the
stock-based compensation expense recognized in a given period for the effects of estimated forfeitures over the
expense recognition period (‘‘forfeiture rate’’). To determine the forfeiture rate, the Company examines the historical
pattern of forfeitures which it believes is indicative of future forfeitures in an effort to determine if there were any
discernible forfeiture patterns based on certain employee populations. From this analysis, the Company identified two
employee populations that have different historical forfeiture rates. One population includes D&O and the other
population includes all other QAD employees. The Company evaluates the forfeiture rate annually or more frequently
when there have been any significant changes in forfeiture activity.

COMPREHENSIVE INCOME

Comprehensive income includes changes in the balances of items that are reported directly as a separate
component of Stockholders’ Equity on the Consolidated Balance Sheets. The components of comprehensive income
are net income and foreign currency translation adjustments. The Company does not provide for income taxes on
foreign currency translation adjustments since it does not provide for taxes on the unremitted earnings of its foreign
subsidiaries. The changes in ‘‘Accumulated other comprehensive loss’’ are included in the Company’s Consolidated
Statements of Income and Comprehensive Income.

74

REVENUE

The Company offers its software using two models, a traditional on-premise licensing model and a cloud
delivery model. The traditional model involves the sale or license of software on a perpetual basis to customers who
take possession of the software and install and maintain the software on their own hardware. Under the cloud delivery
model the Company provides access to its software on a hosted basis as a service and customers generally do not have
the contractual right to take possession of the software; the Company sometimes refers to this as a SaaS model. A
majority of the Company’s customers have purchased on-premise licenses and the Company recognizes revenue
associated with these sales in accordance with the accounting guidance contained in ASC 985-605, Software Revenue.
Additionally, delivery of software and services under the SaaS model is typically over a contractual term of 12 to 60
months and the Company recognizes revenue associated with these offerings, which it calls subscription revenue, in
in accordance with the
the accompanying Consolidated Statements of Income and Comprehensive Income,
accounting guidance contained in ASC 605-25, Revenue Recognition - Multiple-Deliverable Revenue Arrangements.
Whether sales are made via an on-premise model or a SaaS model, the arrangement typically consists of multiple
elements, including revenue from one or more of the following elements: license of software products, support
services, hosting, consulting, development, training, or other professional services. The Company evaluates each
element in a multiple-element arrangement to determine whether it represents a separate unit of accounting. An
element constitutes a separate unit of accounting when the item has standalone value and delivery of any undelivered
elements is probable and within the Company’s control. Subscription and support services have standalone value
because they are routinely sold separately by the Company. Consulting services and other services have standalone
value because the Company has sold consulting services separately and there are several third party vendors that
routinely provide similar consulting services to its customers on a standalone basis. Software license arrangements
that do not require significant modification or customization of the underlying software do not have standalone value
but are recognized using the residual method.

Software Revenue Recognition (On-Premise Model)

The majority of the Company’s software is sold or licensed in multiple-element arrangements that include
support services and often consulting services or other elements. For software license arrangements that do not
require significant modification or customization of the underlying software, the Company recognizes revenue when
persuasive evidence of an arrangement exists including a signed statement of work for any related consulting services
engagements, delivery has occurred, the fee is fixed or determinable, and collectability is probable. Delivery is
considered to have occurred upon electronic transfer of the license key that provides immediate availability of the
product to the purchaser. Determining whether and when some of these criteria have been satisfied often involves
assumptions and judgments that can have a significant impact on the timing and amount of revenue the Company
reports. Revenue is presented net of sales, use and value-added taxes collected from its customers.

The Company’s typical payment terms vary by region. Occasionally, payment terms of up to one year may be
granted for software license fees to customers with an established history of collections without concessions. Should
the Company grant payment terms greater than one year or terms that are not in accordance with established history
for similar arrangements, revenue would be recognized as payments become due and payable assuming all other
criteria for software revenue recognition have been met.

Provided all other revenue recognition criteria have been met, the Company recognizes license revenue on
delivery using the residual method when vendor-specific objective evidence of fair value (‘‘VSOE’’) exists for all of
the undelivered elements (for example, support services, consulting, or other services) in the arrangement. The
Company allocates revenue to each undelivered element based on VSOE, which is the price charged when that
element is sold separately or, for elements not yet sold separately, the price established by the Company’s
management if it is probable that the price will not change before the element is sold separately. The Company
allocates revenue to undelivered support services based on rates charged to renew the support services annually after
an initial period, which demonstrates a consistent relationship of maintenance pricing as a percentage of the
contractual license fee. The Company allocates revenue to undelivered consulting services based on time and
materials rates of stand-alone services engagements by role and by country. The Company reviews VSOE at least
annually. If the Company were to be unable to establish or maintain VSOE for one or more undelivered elements
within a multiple-element software arrangement, it could adversely impact revenues, results of operations and
financial position because the Company may have to defer all or a portion of the revenue or recognize revenue ratably
from multiple-element software arrangements.

75

Multiple-element software arrangements for which VSOE does not exist for all undelivered elements typically
occur when the Company introduces a new product or product bundles for which it has not established VSOE for
support services or fixed fee consulting or other services. In these instances, revenue is deferred and recognized
ratably over the longer of the support services (maintenance period) or consulting services engagement, assuming
there are no specified future deliverables. In the instances in which it has been determined that revenue on these
bundled arrangements will be recognized ratably due to lack of VSOE, at the time of recognition, the Company
allocates revenue from these bundled arrangement fees to all of the non-license revenue categories based on VSOE
of similar support services or consulting services. The remaining arrangement fees, if any, are then allocated to
software license fee revenues. The associated costs primarily consist of payroll and related costs to perform both the
consulting services and provide support services and royalty expense related to the license and maintenance revenue.
These costs are expensed as incurred and included in cost of maintenance, subscription and other revenue, cost of
professional services and cost of license fees.

Revenue from support services and product updates, referred to as maintenance revenue, is recognized ratably
over the term of the maintenance period, which in most instances is one year. Software license updates provide
customers with rights to unspecified software product updates, maintenance releases and patches released during the
term of the support period on a when-and-if available basis. Product support includes Internet access to technical
content, as well as Internet and telephone access to technical support personnel. The Company’s customers generally
purchase both product support and license updates when they acquire new software licenses. In addition, a majority
of customers renew their support services contracts annually.

Revenue from consulting services, which the Company calls professional services in the Consolidated
Statements of Income and Comprehensive Income, are typically comprised of implementation, development, training
or other consulting services. Consulting services are generally sold on a time-and-materials basis and can include
services ranging from software installation to data conversion and building non-complex interfaces to allow the
software to operate in integrated environments. Consulting engagements can range anywhere from one day to several
months and are based strictly on the customer’s requirements and complexities and are independent of the
functionality of the Company’s software. The Company’s software, as delivered, can generally be used by the
customer for the customer’s purpose upon installation. Further, implementation and integration services provided are
generally not essential to the functionality of the software, as delivered, and do not result in any material changes to
the underlying software code. On occasion, the Company enters into fixed fee arrangements in which customer
payments are tied to achievement of specific milestones. In fixed fee arrangements, revenue is recognized as services
are performed as measured by costs incurred to date, as compared to total estimated costs to be incurred to complete
the work. In milestone achievement arrangements, the Company recognizes revenue as the respective milestones are
achieved.

The Company occasionally resells third party systems as part of an end-to-end solution requested by its
customers. Hardware revenue is recognized on a gross basis in accordance with the guidance contained in ASC
605-45, Revenue Recognition – Principal Agent Considerations and when persuasive evidence of an arrangement
exists, delivery has occurred, the fee is fixed or determinable and collection is considered reasonably assured. The
Company considers delivery to occur when the product is shipped and title and risk of loss have passed to the
customer.

Although infrequent, when an arrangement does not qualify for separate unit of accounting of the software
license and consulting transactions, the software license revenue is recognized together with the consulting services
based on contract accounting using either the percentage-of-completion or completed-contract method. Arrangements
that do not qualify for separate accounting of the software license fee and consulting services typically occur when
the Company is requested to customize software or when the Company views the installation of its software as high
risk in the customer’s environment. This requires the Company to make estimates about the total cost to complete
the project and the stage of completion. The assumptions, estimates, and uncertainties inherent in determining the
stage of completion affect the timing and amounts of revenues and expenses reported. Changes in estimates of
progress toward completion and of contract revenues and contract costs are accounted for using the cumulative catch
up approach. In certain arrangements, the Company does not have a sufficient basis to estimate the costs of providing
support services. As a result, revenue is typically recognized on a percent completion basis up to the amount of costs
incurred (zero margin). Once the consulting services are complete and support services are the only undelivered item,
the remaining revenue is recognized evenly over the remaining support period. If the Company does not have a
sufficient basis to measure the progress of completion or to estimate the total contract revenues and costs, revenue

76

is recognized when the project is complete and, if applicable, final acceptance is received from the customer. The
Company allocates these bundled arrangement fees to support services and consulting services revenues based on
VSOE. The remaining arrangement fees are then allocated to software license fee revenues. The associated costs
primarily consist of payroll and related costs to perform the consulting and support services and royalty expense.
These costs are expensed as incurred and are included in cost of maintenance, subscription and other revenue, cost
of professional services and cost of license fees.

The Company executes arrangements through indirect sales channels via sales agents and distributors in which
the indirect sales channels are authorized to market its software products to end users. In arrangements with sales
agents, revenue is recognized on a sell-through basis once an order is received from the end user, collectability from
the end user is probable, a signed license agreement from the end user has been received by the Company, delivery
has been made to the end user and all other revenue recognition criteria have been satisfied. Sales agents are
compensated on a commission basis. Distributor arrangements are those in which the resellers are authorized to
market and distribute the Company’s software products to end users in specified territories and the distributor bears
the risk of collection from the end user customer. The Company recognizes revenue from transactions with
distributors when the distributor submits a written purchase commitment, collectability from the distributor is
probable, a signed license agreement is received from the distributor and delivery has occurred to the distributor,
provided that all other revenue recognition criteria have been satisfied. Revenue from distributor transactions is
recorded on a net basis (the amount actually received by the Company from the distributor). The Company does not
offer rights of return, product rotation or price protection to any of its distributors.

Subscription Revenue Recognition

The Company recognizes the following fees in subscription revenue from the SaaS model: i) subscription fees
from customers accessing our Cloud and our other subscription offerings, ii) transition fees for services such as set
up, configuration, database conversion and migration, and iii) support fees on hosted products. The Company’s
subscription arrangements do not provide customers with the right to take possession of the subscribed software.

The Company commences revenue recognition when there is persuasive evidence of an arrangement, the service
is being provided to the customer, the collection of the fees is reasonably assured and the amount of fees to be paid
by the customer is fixed or determinable.

Subscription revenue is recognized ratably over the initial subscription period committed to by the customer
commencing when the customer has been given access to the environment. Transition fees are recognized over the
estimated life of the customer relationship once the customer is live. The initial subscription period is typically 12
to 60 months. The Company’s subscription services are non-cancelable, though customers typically have the right to
terminate their contracts if the Company materially fails to perform. The Company generally invoices its customers
in advance in quarterly or annual installments and typical payment terms provide that customers pay the Company
within 30 days of invoice.

Other professional services are typically sold on a time-and-materials basis and consist of fees from consultation
services such as configuration of features, implementing at various customer sites, testing and training. These services
are considered to have stand-alone value to the customer because the Company has sold professional services
separately and there are several third-party vendors that routinely provide similar professional services to the
Company’s customers on a stand-alone basis. Accordingly, professional services are a separate unit of accounting and
the associated services revenue is recognized as the services are performed and earned.

The Company may enter into multiple-element arrangements that may include a combination of the Company’s
subscription offering and other professional services. The Company allocates revenue to each element in an
arrangement based on a selling price hierarchy in accordance with ASC 605-25, Revenue Recognition - Multiple
Deliverable Revenue Arrangements. In order to treat deliverables in a multiple-deliverable arrangement as separate
units of accounting, the deliverables must have standalone value upon delivery. The Company determines the relative
selling price for a deliverable based on its VSOE, if available, or Estimated Selling Price (‘‘ESP’’), if VSOE is not
available. The Company has determined that third-party evidence (‘‘TPE’’) is not a practical alternative due to
differences in the Company’s service offerings compared to other parties and the availability of relevant third-party
pricing information. The determination for ESP is made through consultation with and approval by management
taking into consideration the go-to-market strategy. As the Company’s go-to-market strategies evolve, there may be
modifications of pricing practices in the future, which could result in changes in both VSOE and ESP.

77

For multiple-element arrangements that may include a combination of the Company’s subscription offerings and
other professional services, the total arrangement fee is allocated to each element based on the VSOE / ESP value
of each element. After allocation, the revenue associated with the subscription offering and other professional
services are recognized as described above.

ADVERTISING EXPENSES

Advertising costs are expensed as incurred. Advertising expenses were $0.9 million, $0.8 million and

$0.6 million for fiscal years 2016, 2015 and 2014.

RESEARCH AND DEVELOPMENT

All costs incurred to establish the technological feasibility of the Company’s software products are expensed to

research and development as incurred.

OTHER (INCOME) EXPENSE, NET

The components of other (income) expense, net for fiscal 2016, 2015 and 2014 were as follows:

Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign exchange gains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change in fair value of interest rate swap. . . . . . . . . . . . . . . . . . . . . . . .
Other income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other (income) expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended January 31,
2015
(in thousands)

$(242)
811
(878)
877
(168)

$ 400

2016

$(320)
712
(503)
48
(302)

$(365)

2014

$(284)
829
(67)
(634)
(593)

$(749)

78

COMPUTATION OF NET INCOME PER SHARE

Net income per share of Class A common stock and Class B common stock is computed using the two-class
method. Holders of Class A common stock are entitled to cash or stock dividends equal to 120% of the amount of
such dividend payable with respect to a share of Class B Common Stock.

The following table sets forth the computation of basic and diluted net income per share:

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: dividends declared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Undistributed net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended January 31,
2016
2014
2015
(in thousands, except per share data)
$12,946
(4,452)
$ 8,494

$ 8,912
(5,235)
$ 3,677

$ 6,386
(4,362)
$ 2,024

Net income per share – Class A Common Stock
Dividends declared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allocation of undistributed net income . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income attributable to Class A common stock . . . . . . . . . . . . . . . . .

$ 4,466
3,140
$ 7,606

$ 3,688
7,041
$10,729

$ 3,606
1,676
$ 5,282

Weighted average shares of Class A common stock

outstanding—basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted average potential shares of Class A common stock . . . . . . . .
Weighted average shares of Class A common stock and potential

15,466
758

12,841
712

12,501
484

common shares outstanding—diluted . . . . . . . . . . . . . . . . . . . . . . . . .

16,224

13,553

12,985

Basic net income per Class A common share . . . . . . . . . . . . . . . . . . . . .

Diluted net income per Class A common share . . . . . . . . . . . . . . . . . . .

Net income per share – Class B Common Stock
Dividends declared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allocation of undistributed net income . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income attributable to Class B common stock. . . . . . . . . . . . . . . . .

Weighted average shares of Class B common stock

outstanding—basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted average potential shares of Class B common stock . . . . . . . .
Weighted average shares of Class B common stock and potential

$ 0.49

$ 0.47

$

769
537
$ 1,306

3,201
82

common shares outstanding—diluted . . . . . . . . . . . . . . . . . . . . . . . . .

3,283

$ 0.84

$ 0.79

$

764
1,453
$ 2,217

3,183
88

3,271

$ 0.42

$ 0.41

$

756
348
$ 1,104

3,149
89

3,238

Basic net income per Class B common share . . . . . . . . . . . . . . . . . . . . .

Diluted net income per Class B common share . . . . . . . . . . . . . . . . . . .

$ 0.41

$ 0.40

$ 0.70

$ 0.68

$ 0.35

$ 0.34

Potential common shares consist of the shares issuable upon the release of restricted stock units (‘‘RSUs’’) and
the exercise of stock options and stock appreciation rights (‘‘SARs’’). The Company’s unvested RSUs, unexercised
stock options and unexercised SARs are not considered participating securities as they do not have rights to dividends
or dividend equivalents prior to release or exercise.

The following table sets forth the number of potential common shares not included in the calculation of diluted

earnings per share because their effects were anti-dilutive:

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended January 31,
2015
(in thousands)
211
45

2014

1,179
184

2016

528
99

79

RECENT ACCOUNTING PRONOUNCEMENTS

In May 2014, the FASB issued accounting standard update, or ASU, 2014-09, Revenue from Contracts with
Customers. The standard was issued to provide a single framework that replaces existing industry and transaction
specific U.S. GAAP with a five step analysis of transactions to determine when and how revenue is recognized. The
accounting standard update will replace most existing revenue recognition guidance in U.S. GAAP when it becomes
effective. In August 2015, the FASB issued ASU 2015-14, Revenue from Contracts with Customers (Topic 606):
Deferral of the Effective Date, to defer the effective date of ASU 2014-09 by one year. Therefore, ASU 2014-09 will
become effective for the Company beginning in fiscal year 2018. Early adoption would be permitted for the Company
beginning in fiscal year 2017. The standard permits the use of either the retrospective or cumulative transition
method. The Company is currently evaluating the accounting, transition and disclosure requirements of the standard
and cannot currently estimate the financial statement impact of adoption.

In April 2015, the FASB issued ASU 2015-03 - ‘‘Interest - Imputation of Interest (Subtopic 2015-03):
Simplifying the Presentation of Debt Issuance Costs’’ which requires that debt issuance costs related to a recognized
debt liability be presented in the balance sheet as a direct deduction from the carrying amount of the related debt
liability instead of being presented as an asset, consistent with debt discounts. The recognition and measurement
guidance for debt issuance costs are not affected by ASU 2015-03. This ASU is effective for fiscal years beginning
after December 15, 2015, and interim periods within those fiscal years and is to be implemented retrospectively. Early
adoption is permitted for financial statements that have not been previously issued. Adoption of the new guidance will
only affect the presentation of the Company’s consolidated balance sheets and will not have a significant impact on
its consolidated financial statements.

In August 2015, the FASB issued Accounting Standards Update (ASU) 2015-15, ‘‘Interest-Imputation of Interest
(Subtopic 835-30): Presentation and Subsequent Measurement of Debt Issuance Costs Associated with Line of Credit
Arrangements’’, given that the authoritative guidance within ASU 2015-03 for debt issuance costs does not address
presentation or subsequent measurement of debt issuance costs related to line-of-credit arrangements. The SEC staff
would not object to an entity deferring and presenting debt issuance costs as an asset and subsequently amortizing
the deferred debt issuance costs ratably over the term of the line-of-credit arrangement, regardless of whether there
are any outstanding borrowings on the line-of-credit arrangement. The Company does not expect this adoption to
have a significant impact on its consolidated financial statements.

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes (‘‘ASU
2015-17’’), which requires deferred tax liabilities and assets be presented as noncurrent on the classified statement
of financial position. ASU 2015-17 will be effective for the Company’s fiscal year beginning February 1, 2017. The
standard permits the use of either prospective or retrospective application to all periods presented. The Company does
not expect this adoption to have a significant impact on its consolidated financial statements.

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842) (ASU 2016-02). ASU 2016-02 requires
companies to generally recognize on the balance sheet operating and financing lease liabilities and corresponding
right-of-use assets. ASU 2016-02 is effective for the Company in its first quarter of fiscal 2020 on a modified
retrospective basis and earlier adoption is permitted. The Company is currently evaluating the impact of the pending
adoption of ASU 2016-02 on its consolidated financial statements and currently expects that most of its operating
lease commitments will be subject to the new standard and recognized as operating lease liabilities and right-of-use
assets upon its adoption of ASU 2016-02.

2. FAIR VALUE MEASUREMENTS

When determining fair value, the Company uses a three-tier value hierarchy which prioritizes the inputs used
in measuring fair value. Whenever possible, the Company uses observable market data. The Company relies on
unobservable inputs only when observable market data is not available. Classification within the hierarchy is
determined based on the lowest level input that is significant to the fair value measurement. The assessment of the
significance of a particular item to the fair value measurement in its entirety requires judgment, including the
consideration of inputs specific to the asset or liability.

•

•

Level 1 - Money market mutual funds are recorded at fair value based upon quoted market prices.

Level 2 - The asset or liability related to the interest rate swap is recorded at fair value based upon a
valuation model that uses relevant observable market inputs at quoted intervals, such as forward yield
curves.

80

•

Level 3 - The contingent liability as of January 31, 2015, associated with the acquisition of CEBOS was
recorded at fair value based on significant inputs that are not observable in the market. This measure
includes an assessment of the probability of achieving certain milestones and discounting the amount of
each potential payment based on expected timing of the payment. Key assumptions include a discount rate
of 4.6%, probability of achieving profitability and probability of achieving product development goals. The
maximum contingent liability of $0.8 million was paid in March 2015.

The following table sets forth the financial assets, measured at fair value, as of January 31, 2016 and January 31,

2015:

Money market mutual funds as of January 31, 2016 . . . . . . . . . . . . . . .
Money market mutual funds as of January 31, 2015 . . . . . . . . . . . . . . .
Liability related to the interest rate swap as of January 31, 2016 . . . . .
Liability related to the interest rate swap as of January 31, 2015 . . . . .
Contingent liability associated with acquisitions as of January 31,

2016. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contingent liability associated with acquisitions as of January 31,

2015. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fair value measurement at reporting date using
Quoted Prices
Significant
in Active
Other
Markets for
Observable
Identical Assets
Inputs
(Level 1)
(Level 2)
(in thousands)

Significant
Unobservable
Inputs
(Level 3)

$113,984
$ 98,294

$(675)
$(626)

—

$(750)

Money market mutual funds are classified as part of ‘‘Cash and equivalents’’ in the accompanying Consolidated
Balance Sheets. In addition, the amount of cash and equivalents, including cash deposited with commercial banks,
was $24 million and $22 million as of January 31, 2016 and January 31, 2015, respectively.

The Company’s line of credit and notes payable both bear a variable market interest rate commensurate with the
Company’s credit standing. Therefore, the carrying amounts outstanding under the line of credit and note payable
reasonably approximate fair value based on Level 2 inputs.

There have been no transfers between fair value measurements levels during the 12 months ended January 31,

2016.

Derivative Instruments

The Company entered into an interest rate swap in May 2012 to mitigate the exposure to the variability of one
month LIBOR for its floating rate debt described in Note 8 ‘‘Debt’’ within these Notes to Condensed Consolidated
Financial Statements. The fair value of the interest rate swap is reflected as an asset or liability in the Condensed
Consolidated Balance Sheets and the change in fair value is reported in ‘‘Other (income) expense, net’’ in the
Condensed Consolidated Statements of Operations and Comprehensive Income. The fair value of the interest rate
swap is estimated as the net present value of projected cash flows based upon forward interest rates at the balance
sheet date.

The fair values of the derivative instrument at January 31, 2016 and January 31, 2015 were as follows (in

thousands):

Liability

Fair Value

Balance Sheet
Location

January 31,
2016

January 31,
2015

Derivative instrument:

Interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other liabilities net

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(675)

$(675)

$(626)

$(626)

The change in fair value of the interest rate swap recognized in the Consolidated Statement of Income and
Comprehensive Income for the twelve months ended January 31, 2016, 2015 and 2014 was $(48,000), $(877,000)
and $634,000, respectively.

81

3. INCOME TAXES

Income tax expense (benefit) is summarized as follows:

Current:

Federal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred:

Federal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Equity adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016

Years Ended January 31,
2015
(in thousands)

2014

$(1,656)
26
2,591

961

(956)
303
63

(590)

1,254

$ 1,624

$ 174
109
3,010

3,293

(786)
229
(348)

(905)

251

$ 303
33
2,703

3,039

20
306
297

623

104

$2,639

$3,766

Actual income tax expense (benefit) differs from that obtained by applying the statutory federal income tax rate

of 34% to income before income taxes as follows:

Computed expected tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State income taxes, net of federal income tax expense . . . . . . . . . . . . .
Incremental tax benefit from foreign operations . . . . . . . . . . . . . . . . . . .
Non-deductible equity compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign withholding taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net change in valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net change in contingency reserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-deductible expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benefit of tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Subpart F Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rate change impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benefit from liquidation utilized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016

Years Ended January 31,
2015
(in thousands)

2014

$ 3,582
252
(2,548)
254
968
2,564
(379)
621
(3,186)
254
193
(1,321)
370

$ 1,624

$ 5,299
253
(5,220)
258
1,256
1,657
(594)
742
(1,345)
283
54
—
(4)

$ 2,639

$ 3,452
330
(2,676)
1,176
1,171
(108)
45
1,084
(1,624)
198
(88)
—
806

$ 3,766

Consolidated U.S. (loss) before income taxes was $(7.8) million, $(2.4) million, and $(1.2) million, for the fiscal
years ended January 31, 2016, 2015 and 2014, respectively. The corresponding income before income taxes for
foreign operations was $18.4 million, $18.0 million, and $11.4 million for the fiscal years ended January 31, 2016,
2015 and 2014, respectively.

The Company files U.S. federal, state, and foreign tax returns that are subject to audit by various tax authorities.

The Company is currently under audit in:

•

•

•

India for fiscal years ended March 31, 1998, 1999, 2009, 2010, 2012, 2013 and 2014.

Italy for fiscal years ended 2011, 2012, 2013 and 2014.

State of Wisconsin for fiscal years ended 2012, 2013 and 2014.

82

U.S. income and foreign withholding taxes have not been recorded on permanently reinvested earnings of our
foreign subsidiaries. These permanently reinvested earnings are approximately $81.9 million at January 31, 2016. It
is not practicable for the Company to determine the amount of the related unrecognized deferred income tax liability.
Such earnings would become taxable upon the sale or liquidation of these subsidiaries or upon the remittance of
dividends.

Deferred income taxes reflect the net effects of the temporary differences between the carrying amounts of assets

and liabilities for financial reporting purposes and the amounts used for income tax purposes.

Significant components of the Company’s deferred tax assets and liabilities are as follows:

January 31,

2016

2015

(in thousands)

Deferred tax assets:

Allowance for doubtful accounts and sales adjustments . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net operating loss carry forwards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses - other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 263(a) interest capitalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equity compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

486
1,900
11,025
3,520
7,965
1,557
1,483
333
4,631
2,111

$

452
2,015
8,584
3,666
9,646
2,478
—
353
3,673
1,824

Total deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less netting of unrecognized tax benefits against deferred tax assets . . . . . . . . . . . .

35,011
(13,480)
(1,042)

32,691
(10,684)
(1,406)

Deferred tax assets, net of valuation allowance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 20,489

$ 20,601

Deferred tax liabilities:

Basis difference in foreign subsidiaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—
(249)
—
(118)

(367)

(2,004)
(379)
(20)
(346)

(2,749)

Total net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 20,122

$ 17,852

Recorded as:

Current portion of deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-current portion of deferred tax assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current portion of deferred tax liabilities (in current deferred tax assets) . . . . . . . . . . .
Non-current portion of deferred tax liabilities (in non-current deferred tax assets). . . .

8,261
12,342
(58)
(423)

9,434
11,229
(2,125)
(686)

Total net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 20,122

$ 17,852

Financial results for fiscal 2013, 2014 and 2015 include an immaterial correction of an error related to two
non-recurring foreign transactions which each occurred in fiscal 2004. The Company filed an amended return in fiscal
2004 to claim a deduction related to the write-off of the investment in a Japan legal entity and additionally merged
two entities within France. The deferred tax liabilities related to these transactions were incorrectly recorded. The
impact of these corrections was an increase to deferred tax liabilities of $1.1 million and a corresponding adjustment
to retained earnings of $1.1 million, which is reflected in the January 31, 2013, 2014 and 2015 consolidated
statements of stockholders’ equity and consolidated balance sheets. The correction has no impact on the Company’s
consolidated statement of income and comprehensive income or consolidated statement of cash flows for any periods
presented.

83

The Company reviews its net deferred tax assets by jurisdiction on a quarterly basis to determine whether a
valuation allowance is necessary based on the more-likely-than-not standard. If and when the Company’s operating
performance improves on a sustained basis, the conclusion regarding the need for a valuation allowance could
change, resulting in the reversal of some or all of the valuation allowance in the future. At January 31, 2016 and 2015,
the valuation allowance attributable to deferred tax assets was $13.5 million and $10.7 million, respectively.

Deferred tax assets at January 31, 2016 and 2015 do not include $2.6 million and $2.1 million, respectively, of
excess tax benefits from employee stock exercises. During fiscal 2016, the Company was able to recognize
$0.6 million of deferred excess tax benefits. Equity will be increased by an additional $2.6 million when such excess
tax benefits are ultimately realized.

The Company has gross net operating loss carryforwards of $29.3 million and tax credit carryforwards of
$14.2 million as of January 31, 2016. The majority of the Company’s net operating loss carryforwards do not expire,
the remaining begin to expire in fiscal year 2017. The majority of the Company’s tax credits carryforwards do not
expire, the remaining begin to expire in fiscal year 2020.

During the fiscal year ended January 31, 2016, the Company decreased its reserves for uncertain tax positions
by $0.4 million. Interest and penalties on accrued but unpaid taxes are classified in the Consolidated Statements of
Income and Comprehensive Income as income tax expense. The liability for unrecognized tax benefits that may be
recognized in the next twelve months is classified as short-term in the Company’s Consolidated Balance Sheet while
the remainder is classified as long-term.

The following table reconciles the gross amounts of unrecognized tax benefits at the beginning and end of the

period:

Unrecognized tax benefits at beginning of the year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Increases as a result of tax positions taken in a prior period . . . . . . . . . . . . . . . . . . . . .
Increases as a result of tax positions taken in the current period . . . . . . . . . . . . . . . . . .
Reduction as a result of a lapse of the statute of limitations . . . . . . . . . . . . . . . . . . . . .
Decreases as a result of tax settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Unrecognized tax benefit at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended January 31,

2016

2015

(in thousands)

$1,924
(17)
15
(288)
(89)

$1,545

$2,626
85
27
(649)
(165)

$1,924

All of the unrecognized tax benefits included in the balance sheet at January 31, 2016 would impact the effective

tax rate on income from continuing operations, if recognized.

The total amount of interest recognized in the Consolidated Statement of Income and Comprehensive Income
for unpaid taxes was $19,000 for the year ended January 31, 2016. The total amount of interest and penalties
recognized in the Consolidated Balance Sheet at January 31, 2016 was $0.2 million.

The Company files U.S. federal, state, and foreign income tax returns in jurisdictions with varying statute of
limitations. The years that may be subject to examination will vary by jurisdiction. Below is a list of our material
jurisdictions and the years open for audit as of fiscal 2016:

Jurisdiction

U.S. Federal
California
Michigan
New Jersey
Australia
France
India
Ireland
United Kingdom

Years Open for Audit

FY13 and beyond
FY12 and beyond
FY12 and beyond
FY12 and beyond
FY12 and beyond
FY14 and beyond
FY98, FY99, FY09, FY10, FY12 and beyond
FY12 and beyond
FY15 and beyond

84

4. STOCKHOLDERS’ EQUITY

Common Stock

The Company has two classes of common stock. Each share of Class B Common Stock entitles the holder to
one vote and each share of Class A Common Stock entitles the holder to 1/20th of one vote. On all matters, the
Class A Common Stock and the Class B Common Stock will vote as a single class, except as otherwise required by
applicable law or the articles of incorporation. Neither the Class A Common Stock nor the Class B Common Stock
will be convertible into the other, and there will be no restrictions on the transferability of either class.

The amount of any dividend payable in cash or non-cash property of the Company (other than a dividend
payable solely in the Company’s capital stock) with respect to each share of Class A Common Stock is equal to 120%
of the value of any such dividend payable with respect to a share of Class B Common Stock, except for dividends
declared for the purpose of distributing all or some of the proceeds received by the Company from any transaction
determined by the Board to be a material transaction not in the ordinary course of business or for the purpose of
effecting a spin-off of a subsidiary of the Company (in either case, such dividend will be paid ratably, on a per share
basis, to all holders of Common Stock).

Issuance of Common Stock

On January 22, 2015, the Company closed an offering of 2,000,000 shares of Class A common stock. The net
proceeds to the Company from the sale of the stock were $37.0 million after deducting underwriting discounts and
commissions and offering expenses.

On February 18, 2015 the offering underwriters exercised in full an option to purchase additional shares. As a
result, 450,000 shares of Class A common stock were issued generating approximately $8.4 million in additional net
proceeds.

Dividends

The following table sets forth the dividends declared and paid by the Company during fiscal 2016:

Declaration
Date

12/9/2015 . . . . . . . . . . .
9/9/2015 . . . . . . . . . . . .
6/9/2015 . . . . . . . . . . . .
4/15/2015 . . . . . . . . . . .

Record Date

12/23/2015
9/23/2015
6/23/2015
4/29/2015

Payable

1/6/2016
9/30/2015
6/30/2015
5/6/2015

Dividend
Class A

$0.072
$0.072
$0.072
$0.072

Dividend
Class B

$0.06
$0.06
$0.06
$0.06

Amount

$1,313,000
$1,313,000
$1,310,000
$1,299,000

Stock Repurchase Activity

In September 2011, the Company’s Board of Directors approved a stock repurchase plan in which up to one
million shares could be repurchased. Since the inception of the plan, the Company has repurchased 897,000 and
103,000 shares of the Company’s Class A and Class B common stock, respectively, for total cash consideration of
$12.5 million including fees. As of March 2013, all shares authorized under the plan have been repurchased and the
plan was closed.

5. STOCK-BASED COMPENSATION

Stock Plans

On June 7, 2006, the stockholders approved the QAD Inc. 2006 Stock Incentive Program (‘‘2006 Program’’).
The 2006 Program allows for equity awards in the form of incentive stock options, non-statutory stock options,
restricted shares, rights to purchase stock, stock appreciation rights (‘‘SARs’’) and other stock rights. The
stockholders authorized a maximum of 4,150,000 shares to be issued under the 2006 Program, of which 3,320,000
are reserved for issuance as Class A Common Stock and 830,000 are reserved for issuance as Class B Common Stock.
On June 12, 2012, the Company’s stockholders approved an amendment to the 2006 Stock Incentive Program to
provide for an increase in the number of shares of Class A Common Stock reserved for issuance by 2,000,000 shares.
As of January 31, 2016, 1,246,000 Class A Common Shares and 309,000 Class B Common Shares were available
for issuance.

85

The Company issues equity awards in the form of stock-settled SARs. A SAR is a contractual right to receive
value tied to the post-grant appreciation of the underlying stock. Although the Company has the ability to grant
stock-settled or cash-settled SARs, the Company has only granted stock-settled SARs. Upon vesting, a holder of a
stock-settled SAR receives shares in the Company’s common stock equal to the intrinsic value of the SAR at time
of exercise. Under the 2006 Program, SARs have generally been granted for a term of eight years, they generally vest
25% after each year of service for four years and are contingent upon employment with the Company on the vesting
date. Economically, a stock-settled SAR provides the same compensation value as a stock option, but the employee
is not required to pay an exercise price upon exercise of the SAR. Stock compensation expense, as required under
ASC 718, is the same for stock-settled SARs and stock options. At January 31, 2016, there were 2,246,000 SARs to
purchase Class A Common Stock and 350,000 SARs to purchase Class B Common Stock outstanding under the 2006
Program.

The Company also issues restricted stock units (‘‘RSUs’’). RSUs granted to employees under the 2006 Program
are generally released 25% after each year of service for four years and are contingent upon employment with the
Company on the release date. Under the 2006 Program, RSUs granted to non-employee directors generally vest
immediately and are contingent upon providing services to the Company. Stock based compensation is typically
issued out of treasury shares. At January 31, 2016, there were 617,000 RSUs to purchase Class A Common Stock
outstanding under the 2006 Program.

Beginning in fiscal 2015 the Company began issuing only RSUs to employees with the exception of the CEO

and President of the Company.

Under the 2006 Program, officers, directors, employees, consultants and other independent contractors or agents
of the Company or subsidiaries of the Company who are responsible for or contribute to the management, growth
or profitability of its business are eligible for selection by the program administrators to participate. However,
incentive stock options granted under the 2006 Program may only be granted to a person who is an employee of the
Company or one of its subsidiaries.

Stock- Based Compensation

The following table sets forth reported stock compensation expense included in the Company’s Consolidated

Statements of Income and Comprehensive Income for the fiscal years ended January 31, 2016, 2015 and 2014:

Stock-based compensation expense:

Cost of maintenance, subscription and other revenue. . . . . . . . . . . . .
Cost of professional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General and administrative. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stock-based compensation expense. . . . . . . . . . . . . . . . . . . . . . . . .

2016

Years Ended January 31,
2015
(in thousands)

2014

$ 347
739
1,377
900
4,077
$7,440

$ 197
492
790
518
2,996
$4,993

$ 201
476
858
628
2,517
$4,680

The Company presents any benefits of realized tax deductions in excess of recognized compensation expense
as cash flow from financing activities in the accompanying Consolidated Statement of Cash Flows. There were
$779,000, $266,000 and $72,000 excess tax benefits recorded for equity awards exercised in the fiscal years ended
January 31, 2016, 2015 and 2014, respectively.

SAR Information

The weighted average assumptions used to value SARs are shown in the following table.

Expected life in years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk free interest rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dividend rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended January 31,
2015
4.98
1.58%
47%
1.32%

2016
5.00
1.64%
41%
1.10%

2014
4.57
1.00%
53%
2.42%

86

The following table summarizes the activity for outstanding options and SARs for the fiscal years ended

January 31, 2016, 2015 and 2014:

Weighted
Average
Exercise
Price per
Share

Weighted
Average
Remaining
Contractual
Term
(years)

Aggregate
Intrinsic
Value
(in thousands)

Options/
SARs
(in thousands)

Outstanding at January 31, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Outstanding at January 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Outstanding at January 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Outstanding at January 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . .

Vested and expected to vest at January 31, 2016 (1) . . . . . . . .

Vested and exercisable at January 31, 2016 . . . . . . . . . . . . . . .

2,920
599
(404)
(230)
(43)

2,842
387
(655)
(22)
(53)

2,499
380
(266)
(12)
(5)

2,596

2,591

1,521

$11.11
11.73
9.21
15.16
10.68

$11.19
21.61
11.47
12.68
12.31

$12.69
25.34
10.69
14.22
12.05

$14.74

$14.75

$11.50

4.8

4.8

3.8

$12,995

$12,963

$10,494

(1) The expected-to-vest options and SARs are the result of applying the pre-vesting forfeiture rate assumptions to

total outstanding options and SARs.

The aggregate intrinsic value in the table above represents the total pretax intrinsic value (the aggregate
difference between the closing stock price of the Company’s common stock based on the last trading day as of
January 31, 2016 and the exercise price for in-the-money stock options and SARs) that would have been received
by the holders if all stock options and SARs had been exercised on January 31, 2016. The total intrinsic value of stock
options or SARs exercised in the years ended January 31, 2016, 2015 and 2014 was $3.7 million, $5.7 million and
$2.1 million, respectively. The weighted average grant date fair value per share of SARs granted in the years ended
January 31, 2016, 2015 and 2014 was $8.70, $8.18 and $4.24, respectively.

The number of SARs exercised includes shares withheld on behalf of employees to satisfy minimum statutory
tax withholding requirements. During the fiscal years ended January 31, 2016, 2015 and 2014, the Company withheld
shares 44,000, 88,000 shares and 49,000 shares for payment of these taxes. The value of the withheld shares for the
fiscal years ended January 31, 2016, 2015 and 2014 were $1.1 million, $1.8 million and $0.7 million, respectively.

At January 31, 2016, there was approximately $5.7 million of total unrecognized compensation cost related to
unvested SARs. This cost is expected to be recognized over a weighted average period of approximately 2.6 years.

87

RSU Information

The following table summarizes the activity for RSUs for the fiscal years ended January 31, 2016, 2015 and

2014:

Weighted
Average
Grant Date
Fair Value

RSUs
(in thousands)

Restricted stock at January 31, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Released (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restricted stock at January 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Released (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restricted stock at January 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Released (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restricted stock at January 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

385
231
(165)
(21)

430
287
(167)
(47)

503
326
(192)
(20)

617

$10.49
11.20
10.05
11.14

$11.02
21.25
11.92
14.00

$16.27
24.75
15.58
18.93

$20.91

(1) The number of RSUs released includes shares withheld on behalf of employees to satisfy minimum statutory tax
withholding requirements. During the fiscal years ended January 31, 2016, 2015 and 2014, the Company
withheld 52,000 shares, 45,000 shares and 47,000 shares, respectively, for payment of these taxes. The value of
the withheld shares for the fiscal years ended January 31, 2016, 2015 and 2014 were $1.4 million, $1.0 million
and $0.6 million, respectively.

Total unrecognized compensation cost related to RSUs was approximately $9.2 million as of January 31, 2016.

This cost is expected to be recognized over a period of approximately 2.8 years.

6. DEFERRED REVENUES

Deferred revenues consisted of the following:

Deferred maintenance revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred subscription revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred services revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred license revenue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred other revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred revenues, current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenues, non-current (in Other liabilities) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

January 31,

2016

2015

(in thousands)

$79,533
14,194
2,332
1,549
303

97,911
1,690

$ 86,381
11,563
2,813
1,890
74

102,721
2,361

Total deferred revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$99,601

$105,082

Deferred maintenance and subscription revenues represent customer payments made in advance for support and
subscription contracts. Support and subscription are billed in advance with corresponding revenues being recognized
ratably over the support and subscription periods. Support is typically billed annually while subscription is billed
quarterly or annually. Deferred license revenues result from undelivered products or specified enhancements,
customer specific acceptance provisions and software license transactions that cannot be segmented from undelivered
consulting or other services. Deferred services revenues represent both prepayments for our professional services

88

where revenues for these services are generally recognized as the Company completes the performance obligations
for the prepaid services and services already provided but deferred due to software revenue recognition rules.

7. OTHER BALANCE SHEET ACCOUNTS

Other current assets
Deferred cost of revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax receivable, net of payables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets, net
Other intangibles, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other long-term assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accounts payable
Trade payables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VAT payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other current liabilities
Accrued commissions and bonus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued compensated absences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other accrued payroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued professional fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued contract labor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contingent liability related to acquisition of CEBOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities
Long-term deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fair value of interest rate swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term tax contingency reserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8. DEBT

January 31,

2016

2015

(in thousands)

$ 7,849
5,789
1,202
1,184

$16,024

$ 1,073
1,315
358

$ 2,746

$ 6,648
4,163

$10,811

$12,155
7,887
4,126
1,416
1,558
914
—
3,479

$31,535

$ 1,690
674
503
1,598

$ 4,465

$ 8,363
4,589
465
1,382

$14,799

$ 1,750
1,416
448

$ 3,614

$ 8,164
4,708

$12,872

$14,585
8,072
4,805
1,733
1,580
908
750
3,332

$35,765

$ 2,361
626
518
1,714

$ 5,219

January 31,
2016

January 31,
2015

(in thousands)

Note payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less current maturities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$14,680
(422)

$15,086
(406)

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$14,258

$14,680

89

Note Payable

Effective May 30, 2012, QAD Ortega Hill, LLC entered into a variable rate credit agreement (the ‘‘2012
Mortgage’’) with Rabobank, N.A., to refinance a pre-existing mortgage. The 2012 Mortgage has an original principal
balance of $16.1 million and bears interest at the one month LIBOR rate plus 2.25%. One month LIBOR was 0.43%
at January 31, 2016. The 2012 Mortgage matures in June 2022 and is secured by the Company’s headquarters located
in Santa Barbara, California. In conjunction with the 2012 Mortgage, QAD Ortega Hill, LLC entered into an interest
rate swap with Rabobank, N.A. The swap agreement has an initial notional amount of $16.1 million and a schedule
matching that of the underlying loan that synthetically fixes the interest rate on the debt at 4.31% for the entire term
of the 2012 Mortgage. The terms of the 2012 Mortgage provide for QAD Ortega Hill, LLC to make net monthly
payments of $88,100 consisting of principal and interest and one final payment of $11.7 million. The unpaid balance
as of January 31, 2016 was $14.7 million.

Credit Facility

The Company has an unsecured credit agreement with Rabobank, N.A. (the ‘‘Facility’’). The Facility provides
a commitment through July 15, 2017 for a $20 million line of credit for working capital or other business needs. The
Company pays a commitment fee of 0.25% per annum of the daily average of the unused portion of the $20 million
Facility. Borrowings under the Facility bore interest at a rate equal to one month LIBOR plus 0.75%. At January 31,
2016, the effective borrowing rate would have been 1.18%.

The Facility provides that the Company maintain certain financial and operating ratios which include, among
other provisions, minimum liquidity on a consolidated basis of $25 million in cash and equivalents at all times, a
current ratio (calculated using current liabilities excluding deferred revenue) of not less than 1.3 to 1.0 determined
at the end of each fiscal quarter, a leverage ratio of not more than 1.5 to 1.0 determined at the end of each fiscal
quarter, and a debt service coverage ratio of not less than 1.5 to 1.0 determined at the end of each fiscal year. The
Facility also contains customary covenants that could restrict the Company’s ability to incur additional indebtedness.

As of January 31, 2016, there were no borrowings under the Facility and the Company was in compliance with

all financial covenants.

9. ACCUMULATED OTHER COMPREHENSIVE LOSS

The components of accumulated other comprehensive loss, net of taxes, were as follows:

Foreign Currency
Translation
Adjustments
(in thousands)

Balance as of January 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(7,418)

Other comprehensive loss before reclassifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amounts reclassified from accumulated other comprehensive loss . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net current period other comprehensive loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(1,311)
—

(1,311)

Balance as of January 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(8,729)

During fiscal 2016 there were no reclassifications from accumulated other comprehensive loss.

10. EMPLOYEE BENEFIT PLANS

The Company has a defined contribution 401(k) plan which is available to U.S. employees after 30 days of
employment. Employees may contribute up to the maximum allowable by the Internal Revenue Code. The Company
voluntarily matches 75% of the employees’ contributions up to the first four percent of the employee’s eligible
compensation. In addition, the Company can make additional contributions at the discretion of the board of directors.
Participants are immediately vested in their employee contributions. Employer contributions vest over a five-year
period. The Company’s contributions for fiscal years 2016, 2015 and 2014 were $1.8 million, $1.8 million and
$1.5 million, respectively.

Various QAD foreign subsidiaries also contribute to defined contribution pension plans. Employer contributions
in these plans are generally based on employee salary and range from 3% to 21%. These plans are funded at various
times throughout the year according to plan provisions, with aggregate employer contributions of $4.8 million,
$5.0 million and $4.6 million during fiscal years 2016, 2015 and 2014, respectively.

90

11. COMMITMENTS AND CONTINGENCIES

Lease Obligations

The Company leases certain office facilities, office equipment and automobiles under operating lease
agreements. The leases generally provide that QAD pays taxes, insurance and maintenance expenses related to the
leased assets. Total rent expense for fiscal years 2016, 2015 and 2014 was $5.0 million, $5.6 million and $5.8 million,
respectively. Future minimum rental payments under non-cancelable operating lease commitments with terms of
more than one year as of January 31, 2016 are as follows (in millions):

2017. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2019. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2020. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 5.4
4.7
3.5
1.7
0.6
—

$15.9

Purchase Obligations

At January 31, 2016, the Company had $14.0 million of other non-cancelable contractual obligations, related to

the purchase of goods and services not included in the table above.

Indemnifications

The Company sells software licenses and services to its customers under written agreements. Each agreement
contains the relevant terms of the contractual arrangement with the customer and generally includes certain
provisions for indemnifying the customer against losses, expenses and liabilities from damages that may be awarded
against the customer in the event the Company’s software is found to infringe upon certain intellectual property rights
of a third party. The agreements generally limit the scope of and remedies for such indemnification obligations in a
variety of industry-standard respects.

The Company believes its internal development processes and other policies and practices limit its exposure
related to the indemnification provisions of the agreements. For several reasons, including the lack of prior
indemnification claims and the lack of a monetary liability limit for certain infringement cases under the agreements,
the Company cannot determine the maximum amount of potential future payments,
if any, related to such
indemnification provisions.

Legal Actions

The Company is subject to various legal proceedings and claims, either asserted or unasserted, which arise in
the ordinary course of business. While the outcome of these claims cannot be predicted with certainty, management
does not believe that the outcome of any of these legal matters will have a material adverse effect on the Company’s
consolidated results of operations, financial position or liquidity.

12. BUSINESS SEGMENT INFORMATION

The Company markets its products and services worldwide, primarily to companies in the manufacturing
industry, including automotive, industrial, high technology, food and beverage, consumer products and life sciences.
The Company sells and licenses its products through its direct sales force in four geographic regions: North America,
EMEA, Asia Pacific and Latin America and through distributors where third parties can extend sales reach more
effectively or efficiently. The North America region includes the United States and Canada. The EMEA region
includes Europe, the Middle East and Africa. The Asia Pacific region includes Asia and Australia. The Latin America
region includes South America, Central America and Mexico. The Company’s Chief Operating Decision Maker, the
Chief Executive Officer, reviews the consolidated results within one operating segment.

License and subscription revenues are assigned to the geographic regions based on both the proportion of users
in each region and sales effort. Maintenance revenue is allocated to the region where the end user customer is located.
Services revenue is assigned based on the region where the services are performed.

91

Capital expenditures and property and equipment, net are assigned by geographic region based on the location

of each legal entity.

2016

Years Ended January 31,
2015
(in thousands)

2014

Revenue:
North America (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Capital expenditures:
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$127,776
84,268
46,457
19,351

$277,852

$ 1,979
538
524
167

$ 3,208

Property and equipment, net:
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$129,693
98,279
48,292
18,837

$295,101

$ 3,468
482
576
51

$ 4,577

$113,937
89,133
46,391
16,850

$266,311

$ 2,440
1,224
1,029
86

$ 4,779

January 31,

2016

2015

(in thousands)

$27,304
3,270
1,331
175

$32,080

$27,967
3,617
1,455
115

$33,154

(1) Sales into Canada accounted for 2% of North America total revenue for each of the fiscal years 2016, 2015 and

2014.

92

13. QUARTERLY INFORMATION (Unaudited)

Fiscal 2016

Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total costs and expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic net income per share

Quarters Ended

April 30

July 31

Oct. 31

Jan. 31

(in thousands, except per share data)

$69,265
68,505
37,167
760
549

$71,291
68,968
38,663
2,323
1,631

$68,037
64,570
37,032
3,467
2,586

$69,259
65,638
38,428
3,621
4,146

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 0.03
0.03

$ 0.09
0.09

$ 0.14
0.14

$ 0.23
0.22

Diluted net income per share

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 0.03
0.02

$ 0.08
0.07

$ 0.12
0.12

$ 0.19
0.18

Fiscal 2015

Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total costs and expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic net (loss) income per share

$68,485
68,187
37,054
298
(76)

$73,050
70,986
39,831
2,064
985

$74,004
68,115
40,933
5,889
5,090

$79,562
71,828
45,653
7,734
6,947

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (0.01)
(0.00)

$ 0.06
0.05

$ 0.33
0.27

$ 0.44
0.37

Diluted net (loss) income per share

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (0.01)
(0.00)

$ 0.06
0.05

$ 0.31
0.27

$ 0.42
0.36

93

SCHEDULE II
SCHEDULE OF VALUATION AND QUALIFYING ACCOUNTS
(in thousands)

Balance at
Beginning
of Period

Charged
to Statements
of Income

Write-Offs,
Net of
Recoveries

Impact of
Foreign
Currency
Translation

Balance at
End of
Period

Year ended January 31, 2014
Allowance for bad debt . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for sales returns . . . . . . . . . . . . . . . . . . . . .

1,474
1,036

72
982

(313)
(729)

(12)
(60)

1,221
1,229

Total allowance for doubtful accounts . . . . . . . . . . . .

$2,510

$1,054

$(1,042)

$ (72)

$2,450

Year ended January 31, 2015
Allowance for bad debt . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for sales returns . . . . . . . . . . . . . . . . . . . . .

1,221
1,229

86
768

(39)
(574)

(74)
(93)

1,194
1,330

Total allowance for doubtful accounts . . . . . . . . . . . .

$2,450

$ 854

$ (613)

$(167)

$2,524

Year ended January 31, 2016
Allowance for bad debt . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for sales returns . . . . . . . . . . . . . . . . . . . . .

1,194
1,330

78
696

(5)
(555)

(25)
(71)

1,242
1,400

Total allowance for doubtful accounts . . . . . . . . . . . .

$2,524

$ 774

$ (560)

$ (96)

$2,642

See accompanying report of independent registered public accounting firm.

94

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has
duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on April 14, 2016.

SIGNATURES

QAD Inc.

By:

/s/ Daniel Lender

Daniel Lender
Chief Financial Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the

following persons on behalf of the Registrant and in the capacities and on the date indicated.

Signature

Title

Date

/s/ PAMELA M. LOPKER

Chairman of the Board, President

April 14, 2016

Pamela M. Lopker

/s/ KARL F. LOPKER

Karl F. Lopker

/s/ DANIEL LENDER

Daniel Lender

/s/ KARA BELLAMY

Kara Bellamy

/s/ SCOTT ADELSON

Scott Adelson

Director, Chief Executive Officer
(Principal Executive Officer)

Executive Vice President,
Chief Financial Officer
(Principal Financial Officer)

April 14, 2016

April 14, 2016

Sr. Vice President, Corporate Controller
(Chief Accounting Officer)

April 14, 2016

Director

April 14, 2016

/s/ PETER R. VAN CUYLENBURG

Director

April 14, 2016

Peter R. van Cuylenburg

/s/ LESLIE STRETCH

Leslie Stretch

/s/ LEE ROBERTS

Lee Roberts

Director

Director

April 14, 2016

April 14, 2016

95

EXHIBIT
NUMBER

INDEX OF EXHIBITS

EXHIBIT TITLE

3.1

3.2

4.1

10.1

10.1(a)

10.2

10.2(a)

10.3

10.4

10.5

10.5(a)

10.5(b)

10.5(c)

10.6

Amended and Restated Certificate of Incorporation of the Registrant, filed with the Delaware
Secretary of State on December 15, 2010 (Incorporated by reference to Exhibit 3.1 of the
Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2011)

Revised Bylaws of the Registrant (Incorporated by reference to Exhibit 3.1 of the Registrant’s
Form 8-K filed on December 13, 2013)

Specimen Class A and Class B Common Stock Certificate (Incorporated by reference to
Exhibit 4.1 of the Registrant’s Annual Report on Form 10-K for the fiscal year ended
January 31, 2011)

QAD Inc. 1997 Stock Incentive Program (Incorporated by reference to Exhibit 10.2 of the
Registrant’s Registration Statement on Form S-1 (Commission File No. 333- 28441))

Forms of Agreement for QAD Inc. 1997 Stock Incentive Program (Incorporated by reference to
Exhibit 10.1(a) of the Registrant’s Annual Report on Form 10-K for the fiscal year ended
January 31, 2009)

QAD Inc. 2006 Stock Incentive Program (Incorporated by reference to Exhibit 4.4 of the
Registrant’s Registration Statement on Form S-8 (Commission File No. 333-137417))

Forms of Agreement for QAD Inc. 2006 Stock Incentive Program (Incorporated by reference to
Exhibit 10.2(a) of the Registrant’s Annual Report on Form 10-K for the fiscal year ended
January 31, 2009)

Form of Indemnification Agreement with Directors and Executive Officers (Incorporated by
reference to Exhibit 10.3 of the Registrant’s Registration Statement on Form S-1 (Commission
File No. 333- 28441))†

Executive Termination Policy (Incorporated by reference to Exhibit 10.2 of the Registrant’s
Quarterly Report on Form 10-Q for the quarter ended April 30, 2011)†

Change in Control Policy (Incorporated by reference to Exhibit 10.1 of the Registrant’s
Quarterly Report on Form 10-Q for the quarter ended April 30, 2011)†

Change in Control Agreement for Karl Lopker (Incorporated by reference to Exhibit 10.5 of the
Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2009)†

Change in Control Agreement for Pam Lopker (Incorporated by reference to Exhibit 10.6 of the
Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2009)†

Change in Control Agreement for Daniel Lender (Incorporated by reference to Exhibit 10.7(a)
of the Registrant’s Annual Report on Form 10-K for the fiscal year ended January 31, 2009)†

Offer letter between the Registrant and Daniel Lender dated October 10, 2008 (Incorporated by
reference to Exhibit 10.72 of the Registrant’s Quarterly Report on Form 10-Q for the quarter
ended October 31, 2008)†

96

EXHIBIT
NUMBER

EXHIBIT TITLE

10.7

10.8

10.8(a)

10.8(b)

10.8(c)

10.8(d)

10.9

10.9(a)

10.9(b)

10.9(c)

10.9(d)

10.9(e)

21.1

23.1

31.1

Acknowledgement between the Registrant and Daniel Lender dated October 10, 2008
(Incorporated by reference to Exhibit 10.3 of the Registrant’s Quarterly Report on Form 10-Q
for the quarter ended April 30, 2011)†

Credit Agreement between the Registrant and Rabobank, N.A. effective as of July 8, 2011
(Incorporated by reference to Exhibit 10.1 of the Registrant’s Form 8-K filed on July 14, 2011)

Promissory Note between the Registrant and Rabobank, N.A. effective as of July 8, 2011
(Incorporated by reference to Exhibit 10.2 of the Registrant’s Form 8-K filed on July 14, 2011)

Disbursement Request and Authorization between the Registrant and Rabobank, N.A. effective
as of July 8, 2011 (Incorporated by reference to Exhibit 10.3 of the Registrant’s Form 8-K filed
on July 14, 2011)

First Amendment to Credit Agreement between the Registrant and Rabobank, N.A. effective as
of July 13, 2012 (Incorporated by reference to Exhibit 10.1 of the Registrant’s Form 8-K filed
on July 17, 2012)

Second Amendment to Credit Agreement between the Registrant and Rabobank N.A. effective
as of July 11, 2014 (Incorporated by reference to Exhibit 10.1 of the Registrant’s Form 8-K
filed on July 17, 2014)

Credit Agreement between the Registrant and Rabobank, N.A. effective as of May 30, 2012
(Incorporated by reference to Exhibit 10.1 of the Registrant’s Form 8-K filed on June 5, 2012)

Real Estate Term Loan Note between the Registrant and Rabobank, N.A. effective as of
May 30, 2012 (Incorporated by reference to Exhibit 10.2 of the Registrant’s Form 8-K filed on
June 5, 2012)

Deed of Trust between the Registrant and Rabobank, N.A. effective as of May 30, 2012
(Incorporated by reference to Exhibit 10.3 of the Registrant’s Form 8-K filed on June 5, 2012)

ISDA 2002 Master Agreement between the Registrant and Rabobank, N.A. effective as of
May 30, 2012 (Incorporated by reference to Exhibit 10.4 of the Registrant’s Form 8-K filed on
June 5, 2012)

ISDA Schedule to the 2002 Master Agreement between the Registrant and Rabobank, N.A.
effective as of May 30, 2012 (Incorporated by reference to Exhibit 10.5 of the Registrant’s
Form 8-K filed on June 5, 2012)

Confirmation of a Swap Transaction between the Registrant and Rabobank, N.A. effective as of
June 4, 2012 (Incorporated by reference to Exhibit 10.6 of the Registrant’s Form 8-K filed on
June 5, 2012)

Subsidiaries of the Registrant*

Consent of Independent Registered Public Accounting Firm*

Certification by the Chief Executive Officer pursuant to Rule 13a-14(a) of the Securities
Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002*

97

EXHIBIT
NUMBER

31.2

32.1

Certification by the Chief Financial Officer pursuant to Rule 13a-14(a) of the Securities
Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002*

EXHIBIT TITLE

Certification by the Chief Executive Officer and the Chief Financial Officer furnished pursuant
to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of
2002*

101.INS

XBRL Instance Document

101.SCH

XBRL Taxonomy Extension Schema Document

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document

101.LAB

XBRL Taxonomy Extension Label Linkbase Document

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document

(*)

Indicates the document is filed herewith.

(†)

Indicates a management contract or compensatory plan or arrangement required to be filed as an exhibit.

98

QAD Inc.

LIST OF REGISTRANT’S SUBSIDIARIES
(all 100% owned)

Subsidiary Name.

QAD Australia Pty. Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe NV/SA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD (Bermuda) Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Brasil Ltda. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Canada ULC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD China Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe s.r.o.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe S.A.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DynaSys S.A.S.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe GmbH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Asia Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD India Private Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Precision Software Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Ireland Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe (Ireland) Limited. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Italy S.r.l. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Korea Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Mexicana, S.A. de C.V.
QAD Sistemas Integrados Servicios de Consultoria, S.A. de C.V.
. . . . . . . . . . . . . . . . . .
QAD EMEA Holdings B.V. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe B.V.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Netherlands B.V.
QAD NZ Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Polska Sp. z o.o. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Lusitana Europe — Software e Servicos, Unipessoal, Limitada . . . . . . . . . . . . . . .
QAD Singapore Private Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Software South Africa (Proprietary) Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe S.L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Europe SA/AG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD (Thailand) Ltd.
QAD Europe Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD United Kingdom Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enterprise Engines Inc.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Brazil, Inc.
QAD Holdings Inc.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Japan Inc.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QAD Ortega Hill, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exhibit 21.1

Country of
Organization

Australia
Belgium
Bermuda
Brazil
Canada
China
Czech Republic
France
France
Germany
Hong Kong
India
Ireland
Ireland
Ireland
Italy
Korea
Mexico
Mexico
Netherlands
Netherlands
Netherlands
New Zealand
Poland
Portugal
Singapore
South Africa
Spain
Switzerland
Thailand
United Kingdom
United Kingdom
USA
USA
USA
USA
USA

Exhibit 23.1

Consent of Independent Registered Public Accounting Firm

The Board of Directors
QAD Inc.:

We consent to the incorporation by reference in the registration statements (Nos. 333-160125, 333-137417,
333-66610, 333-48381, and 333-35367) on Form S-8 and No. 333-198779 on Form S-3 of QAD Inc. of our reports
dated April 14, 2016, with respect to the consolidated balance sheets of QAD Inc. and subsidiaries as of January 31,
2016 and 2015, and the related consolidated statements of income and comprehensive income, stockholders’ equity,
and cash flows for each of the years in the three year period ended January 31, 2016, the related consolidated financial
statement schedule, and the effectiveness of internal control over financial reporting as of January 31, 2016, which
reports appear in the January 31, 2016 annual report on Form 10 K of QAD Inc.

/s/ KPMG LLP

Woodland Hills, Californiaf
April 14, 2016

Exhibit 31.1

CERTIFICATIONS UNDER
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Karl F. Lopker, certify that:

1.

I have reviewed this Annual Report on Form 10-K of QAD Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state
a material fact necessary to make the statements made, in light of the circumstances under which such
statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report,
fairly present in all material respects the financial condition, results of operations and cash flows of the
Registrant as of, and for, the periods presented in this report;

4.

The Registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure
controls and procedures (as defined in Exchange Act Rules 13(a)-15(e) and 15(d)-15(e) ) and internal
control over financial reporting (as defined in Exchange Act Rules 13(a)-15(f) and 15(d)-15(f)) for the
Registrant and have:

a)

b)

c)

d)

designed such disclosure controls and procedures, or caused such disclosure controls and procedures
to be designed under our supervision, to ensure that material information relating to the Registrant,
including its consolidated subsidiaries,
is made known to us by others within those entities,
particularly during the period in which this report is being prepared;

designed such internal control over financial reporting, or caused such internal control over financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in
accordance with generally accepted accounting principles;

evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end
of the period covered by this report based on such evaluation; and

disclosed in this report any change in the Registrant’s internal control over financial reporting that
occurred during the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the
Registrant’s internal control over financial reporting; and

5.

The Registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of
internal control over financial reporting, to the Registrant’s auditors and the audit committee of Registrant’s
board of directors (or persons performing the equivalent functions):

a)

b)

all significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record,
process, summarize and report financial information; and

any fraud, whether or not material, that involves management or other employees who have a
significant role in the Registrant’s internal control over financial reporting.

Date: April 14, 2016

/s/ KARL F. LOPKER

Karl F. Lopker
Chief Executive Officer
QAD Inc.

Exhibit 31.2

CERTIFICATIONS UNDER
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Daniel Lender, certify that:

1.

I have reviewed this Annual Report on Form 10-K of QAD Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state
a material fact necessary to make the statements made, in light of the circumstances under which such
statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report,
fairly present in all material respects the financial condition, results of operations and cash flows of the
Registrant as of, and for, the periods presented in this report;

4.

The Registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure
controls and procedures (as defined in Exchange Act Rules 13(a)-15(e) and 15(d)-15(e) ) and internal
control over financial reporting (as defined in Exchange Act Rules 13(a)-15(f) and 15(d)-15(f)) for the
Registrant and have:

a)

b)

c)

d)

designed such disclosure controls and procedures, or caused such disclosure controls and procedures
to be designed under our supervision, to ensure that material information relating to the Registrant,
including its consolidated subsidiaries,
is made known to us by others within those entities,
particularly during the period in which this report is being prepared;

designed such internal control over financial reporting, or caused such internal control over financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in
accordance with generally accepted accounting principles.

evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end
of the period covered by this report based on such evaluation; and

disclosed in this report any change in the Registrant’s internal control over financial reporting that
occurred during the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the
Registrant’s internal control over financial reporting; and

5.

The Registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of
internal control over financial reporting, to the Registrant’s auditors and the audit committee of Registrant’s
board of directors (or persons performing the equivalent functions):

a)

b)

all significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record,
process, summarize and report financial information; and

any fraud, whether or not material, that involves management or other employees who have a
significant role in the Registrant’s internal control over financial reporting.

Date: April 14, 2016

/s/ DANIEL LENDER

Daniel Lender
Chief Financial Officer
QAD Inc.

Exhibit 32.1

CERTIFICATION FURNISHED PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of QAD Inc. (the ‘‘Company’’) on Form 10-K for the period ending January 31,
2016 as filed with the Securities and Exchange Commission on the date hereof (the ‘‘Report’’), I, Karl F. Lopker,
Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the
Sarbanes-Oxley Act of 2002, that to my knowledge:

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of

1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and

results of operations of the Company.

Date: April 14, 2016

/s/ KARL F. LOPKER

Karl F. Lopker
Chief Executive Officer
QAD Inc.

In connection with the Annual Report of QAD Inc. (the ‘‘Company’’) on Form 10-K for the period ending January 31,
2016 as filed with the Securities and Exchange Commission on the date hereof (the ‘‘Report’’), I, Daniel Lender,
Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the
Sarbanes-Oxley Act of 2002, that to my knowledge:

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of

1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and

results of operations of the Company.

Date: April 14, 2016

/s/ DANIEL LENDER

Daniel Lender
Chief Financial Officer
QAD Inc.

CORP ORATE INFORMATION

E X E C U T I V E   O F F I C E R S
Pamela M. Lopker 
Chairman of the Board  
and President

B O A R D   O F   D I R E C T O R S
Pamela M. Lopker 
Chairman of the Board  
and President

Karl F. Lopker
Chief Executive Officer

Karl F. Lopker 
Chief Executive Officer

Daniel Lender 
Executive Vice President,  
Chief Financial Officer

Anton Chilton 
Executive Vice President, 
Global Services

Kara L. Bellamy 
Senior Vice President,  
Corporate Controller,  
and Chief Accounting Officer

Scott J. Adelson 
Senior Managing Director, 
Co-President 
Houlihan Lokey

Peter R. van Cuylenburg 
Independent advisor to  
high-technology companies

Lee D. Roberts 
President and CEO,  
BlueWater Consulting, LLC

Leslie J. Stretch 
President and CEO,
Callidus Software

N O R T H   A M E R I C A 
L O C AT I O N S
California 
Georgia 
Illinois 
Michigan 
New Jersey

A S I A   PA C I F I C 
L O C AT I O N S
Australia 
China 
India 
Japan 
Singapore 
Thailand

E U R O P E ,   M I D D L E 
E A S T   A N D   A F R I C A 
L O C AT I O N S
Belgium 
France  
Germany 
Ireland 
Italy 
Netherlands 
Poland 
Spain 
United Kingdom

L AT I N   A M E R I C A 
L O C AT I O N S
Brazil 
Mexico

I N D E P E N D E N T   R E G I S T E R E D   
P U B L I C   A C C O U N T I N G   F I R M
KPMG LLP 
Woodland Hills, California

L E G A L   C O U N S E L
Manatt, Phelps & Phillips LLP 
Los Angeles, California

I N V E S T O R   R E L AT I O N S
PondelWilkinson Inc. 
Los Angeles, California 
Tel: 310.279.5980

T R A N S F E R   A G E N T / R E G I S T R A R
American Stock Transfer & Trust 
Brooklyn, New York 
Tel: 718.921.8124

S T O C K   I N F O R M AT I O N
The company’s common stock trades 
on the NASDAQ Global Select Market 
under the symbols QADA and QADB. 

A N N U A L   R E P O R T   O N   F O R M   1 0 - K 
A copy of the company’s annual 
report to the Securities and Exchange 
Commission on Form 10-K is available 
without charge upon request to 
the company’s Investor Relations 
department or from the company’s 
website at www.qad.com.

A N N U A L   M E E T I N G
The annual meeting of stockholders will  
be held on June 14, 2016 at 8:00 a.m.  
PDT at QAD Inc., 100 Innovation Place, 
Santa Barbara, California 93108. 
Tel: 805.566.6000. A formal Notice  
of Meeting, Proxy Statement and Proxy  
will be sent to stockholders.

QAD  CO RPORATE HEADQUART ERS

100 Innovation Place 
Santa Barbara, California 93108           
Tel: 805.566.6000  
www.qad.com

 
 
 
 
 
© 2016 QAD INC. ALL RIGHTS RESERVED.