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FY2021 Annual Report · Quiz
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QU I Z PL C

ANNUAL RE PORT AND 
FINANCIAL STATE ME NTS 2021

 
 
 
 
 
 
 
 
CONTENTS

OPERATIONAL HIGHLIGHTS

STRATEGIC REPORT

2021 highlights 

At a glance 

Chairman’s statement 

Chief Executive’s report 

Financial and business review 

Principal risks and uncertainties 

Social responsibility 

Section 172 statement 

CORPORATE GOVERNANCE 

Board of Directors 

Governance framework 
Audit Committee report 

Nomination Committee report 

Directors’ remuneration report 

Directors’ report 

Directors’ responsibilities statement 

FINANCIAL STATEMENTS

Independent auditor’s report 

IFC

02

04

06

10

16

20

24

26

28
31

32

33

36

38

39

Consolidated statement of comprehensive income  45

Consolidated statement of financial position 

Consolidated statement of changes in equity  

Consolidated cash flow statement 

Notes to the Group financial statements 

Company information 

46

47

48

49

72

•  Decisive action to secure substantial cost reductions in response 

to significant impact of COVID-19 pandemic on sales. 

•  Store portfolio restructuring now complete, resulting in a smaller 
store footprint focused on more attractive locations, a significantly 
lower rental cost base, linked to revenues generated, and more 
flexible leases.

•  Group’s store estate comprised 61 stores in the United Kingdom 
and four in the Republic of Ireland at the end of the year (2020: 
75 in the UK and 7 in the ROI), with one further opening in the 
Republic of Ireland subsequently.

POST YEAR END 

AND OUTLOOK

•  Gradual improvement in sales since the removal of restrictions 
on large scale social events with performance approaching 
pre-pandemic levels on a like-for-like basis.

•  As a result, the Board is pleased that the Group has achieved 
sales of £30.6 million since the period end (the five months to 
31 August 2021), representing a £17.4 million increase on the 
revenues generated in the period from 1 April to 31 August 2021.

•  The Group has agreed an extension of its existing £3.5m banking 

facilities until 30 September 2022.

•  Total liquidity headroom at 28 September 2021 of £6.2 million, 
being cash, net of borrowings, of £3.8 million and £2.4 million 
of undrawn banking facilities. 

•  With the recovery in revenues experienced to date the Group 
anticipates generating a positive cash flow from operating 
activities in the year ended 31 March 2022.

•  Going forward, a higher proportion of revenues will be generated 

from the Group’s own stores and websites which have traditionally 
generated higher returns than other revenue streams.

Stay up to date

WWW.QUIZGROUP.CO.UK

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORT 
 
 
FINANCIAL HIGHLIGHTS

•  Group revenue decreased 66% period on period in large part due to the significant impact of the COVID-19 pandemic on trading 

conditions, including the enforced closure of stores and concessions.

•  Gross margin decreased to 53.4% from 60.3% reflecting an increased level of discounting in part as a result of the enforced stores 

and concessions closures.

•  Underlying operating costs reduced by 47% reflecting management’s decisive actions in response to the impact of the pandemic.

•  Underlying operating costs net of the receipt of £8.2 million of Government support reduced by 58%.

•  Non-recurring non-cash gain of £10.4 million arising on the disposal of a subsidiary undertaken in the year, further to it entering 

into administration.

•  Non-recurring non-cash gain of £5.2 million further to the gain on bargain purchase arising on the acquisition of the trade and 

certain assets of a subsidiary which entered into administration.

•  Operating cash outflows of £2.5 million (2020: inflow of £10.2 million).

•  Total liquidity headroom at the period end of £2.4 million, being cash, net of bank borrowings, of £1.5 million and £0.9 million 

of undrawn bank facilities (2020: £6.9 million of cash and £3.5 million of undrawn bank facilities).

GROUP REVENUE

£39.7m 

39.7

21 

20 

19 

EBITDA

£10.7m 

21 

20 

19 

4.2

PROFIT BEFORE TAX

£6.0m 

21 

20 

19  0.2

UNDERLYING EBITDA

£(4.9)m 

(4.9) 

21

118.0

130.9

20 

19 

4.6

8.2

10.7

8.2

6.0

8.2

UNDERLYING (LOSS)/PROFIT BEFORE TAX

£(9.6)m 

(9.6) 

UNDERLYING BASIC EPS

(7.54)p 

(7.54) 

(3.1) 

21

20

19  0.6

21

20

(2.17) 

19  0.33

CAPITAL EXPENDITURE

NET CASH AT YEAR END

£0.3m 

21  0.3

20 

19 

4.1

6.1

£1.5m 

21  1.5

20 

19 

6.9

7.5

Note: The basis of preparation of the financial statements for the current and previous year, including and explanation of the underlying measures, is set out in the 
Financial and Business review on page 10.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

01

AT A GL A NC E

OMNI-CHANNEL
FASHION

QUIZ is an omni-channel fashion brand, specialising in occasion wear and dressy 
casual wear. QUIZ delivers a distinct proposition that empowers its fashion-forward 
customers to stand out from the crowd. QUIZ operates through an omni-channel, 
fast-fashion business model, which encompasses online sales, standalone stores, 
concessions, international franchises and wholesale arrangements.

CORE STRENGTHS

B R AND
We have an established and 
distinctive brand proposition 
enabling QUIZ to expand across 
product categories and 
distribution channels. 

SU PPLY CHAIN
Our infrastructure and “test and 
repeat” supply chain are proven.

E XPANDING ONLINE 
CUSTOME R NUMBE RS
Sales growth through QUIZ’s 
online channels remains a key 
priority with key drivers being; 
increased awareness of our brand 
driven by effective marketing; the 
strength of our products and 
collections; increased online 
traffic; and increasing the number 
of active customers.

INTE RNATIONAL 
POTE NTIAL
QUIZ continues to see positive 
reactions to the brand across 
international markets. QUIZ’s mix 
of casual and occasion wear can 
be tailored for each market and 
the Group’s flexible approach 
to its route to market remains 
beneficial.

OUR BRAND

QUIZ’s buying and design teams constantly 
develop their own product lines, ensuring the 
latest glamorous looks at value prices. This 
flexible supply chain, together with the winning 
formula of style, quality, value and speed to 
market has enabled QUIZ to grow rapidly into 
an international brand with standalone stores, 
concessions, franchise stores, wholesale partners 
and international online partners in 20 countries.

8

Read more

02

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

•   We were founded in 1993 and employ more than 1,000 people.

•  We have a very broad customer demographic; our core 

customers are 16 to 35-year-old fashion-forward females.

•  We are a destination brand for fashion-conscious women 

looking to dress for some of the most memorable occasions 
of their lives.

•  Our fast-fashion supply chain means we can respond quickly 

to changing styles and trends.

•  We market the QUIZ brand creatively and continue to increase 

our social media following as a result.

•  We have seen the brand establish itself in different markets with 
the core QUIZ offering being complemented by country-specific 
products where appropriate.

STRATEGIC REPORTOUR EXISTING GLOBAL PRESENCE

9

Read more

Our flexible business model allows us to adopt 
the most appropriate approach in each market.

FUTURE DEVELOPMENTS

Our longer-term objective remains to secure 
profitable growth as we expand the QUIZ brand.

OUR CUSTOMERS

QUIZ is increasingly recognised by a broad 
customer demographic as an international fashion 
brand that empowers fashion-forward women 
and men looking for the latest styles, footwear 
and accessories to help them look their very 
best and stand out from the crowd.

Understanding our customers, their lifestyles and their product needs 
remains a core element of our business. Our clear customer strategy 
– coupled with our customer-first approach to everything we do – 
continues to help significantly increase awareness of the brand.

The QUIZ brand continues to have strong customer appeal. This 
is evident in our increasing number of active customers as well 
as social media engagement. We are highly responsive to what 
customers want, and our flexible omni-channel business model 
enables us to quickly respond to new trends. Our customers know 
that with QUIZ they can shop a wide selection of exclusive and 
quality styles at value-for-money prices.

Research has shown us that our brand appeals across a broad 
age range. This customer insight continues to drive our marketing 
investment, social media content and product design and buying.

6

Read more

As at 31 March 2021:

UK

EUROPE

•  61 standalone stores.

•  4 standalone stores 

•  119 concessions.

•  Own website.

•  3 online partners.

in Ireland.

•  14 concessions 

in Ireland.

AMEA

USA

•  76 points of sale through 

•  Wholesale to 

franchise stores and 
wholesale partners.

•  Operate in 19 countries.

department stores.

•   Expansion of current website through new 

ranges and increased options.

•  Extend our store network with flexible leases 
with charges related to revenues generated.

•  Multi-channel expansion in new markets.

8

Read more

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

03

CHAIRMAN’S
STATEMENT

•  Firstly, in the United Kingdom, our stores and 
concessions were closed for sustained periods 
including from 22 March 2020 until their gradual 
reopening in June 2020 and from late December 2020 
to mid-April 2021. In addition, various Government-
implemented social restrictions in place during the 
period alongside overall consumer uncertainty 
impacted footfall when stores and concessions 
were open.

•  Secondly, occasion wear and dressy wear for social 
events and activities are at the centre of the QUIZ 
brand. The curtailment of social occasions resulted 
in a materially detrimental impact on demand across all 
revenue streams including in the Group’s International 
business segment. In response, the Group rebalanced 
its product offering to increase more casual ranges and 
reduce exposure to occasion wear. These steps helped 
to mitigate the impact of COVID-19 but did not fully 
compensate for the decline in demand experienced 
since March. 

In response to these challenges, in June 2020, the 
Group undertook a restructuring of its store portfolio. 
The purpose of this restructuring was to secure an 
economically viable store portfolio that, going forward, 
is aligned to the business strategy. As a result of this 
restructuring, Kast Retail Limited (“Kast”), a subsidiary 
of the Group which previously operated the Group’s 
standalone stores in the United Kingdom and Ireland was 
placed into administration and the business and certain 
assets of Kast were acquired by the Group for a cash 
consideration of £1.3 million.

Following the restructuring, 66 of the Group’s previously 
operated 82 stores have reopened. The new lease 
arrangements have an average lease term of 24 months 
and charges predominantly linked to revenues generated, 
providing the Group with increased flexibility going forward. 

In addition, to the store restructuring the business has 
reduced its dependence on third parties, with a significant 
fall in the number of concessions, further to the closure 
of Debenhams and Outfit stores, and the number of 
third-party websites operated. Going forward, this will 
allow the business to generate more of its revenues from 
its own stores and websites which have traditionally 
generated higher returns than other revenue streams.

The disposal of Kast when it entered into administration 
and the subsequent repurchase of its business and certain 
assets gave rise to a total of £15.6 million of gains in the 
income statement, resulting in profits before financing 

PETER COWGILL
Non-executive Chairman

INTRODUC TION
The period covered in this Annual Report has been 
almost entirely impacted by the COVID-19 pandemic. 
From March 2020, communities and businesses across 
the UK have felt its significant impact whether that be 
through the closure of non-essential retail, national 
lockdowns and the cancellation of social events, or its 
effect on consumer confidence. 

During this very challenging period, the Group’s priority 
has been on ensuring the safety and welfare of its people 
and customers. I would like to take this opportunity to 
thank the Group’s management team and all colleagues 
across the UK for their commitment and hard work during 
what has been an incredibly challenging time.

In addition to navigating the effects of COVID-19, I am 
pleased to note that the Group successfully addressed 
the challenges of the last 18 months and took proactive 
actions to improve its future prospects. The steps taken 
during the year to restructure our business and to 
preserve the cash available to the business have been 
beneficial as demand for our ranges increase and sales 
progressively return towards their previous levels.

F Y2021 PE RFORMANCE OVE RVIEW
The disruption caused by COVID-19 was a significant 
factor in the 66% decline in Group’s revenues during the 
year to 31 March 2021 to £39.7 million (2020: £118.0 
million), The two key COVID-19-related factors impacting 
the Group’s revenue performance were as follows:

04

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTand taxation of £6.2 million (2020: loss of £28.7 million) 
and EBITDA of £10.7 million (2020: £5.6 million). 
Reported profit before tax amounted to £6.0 million 
(2020: loss of £29.4 million), while underlying loss before 
tax decreased to £9.6 million (2020: £3.1 million). The 
Financial Review section provides more detail on the 
Group’s financial performance during the year on page 10.

CASH POSITION
The Group’s primary focus during the year was the 
preservation of cash to ensure that the business could 
capitalise on increased demand once restrictions were lifted. 
In addition, to reducing capital spend and operating costs 
and restricting the amounts of inventory acquired the Group 
also utilised the Government support available to it. As at 
31 March 2021, the Group had £2.4 million of total liquidity 
headroom, being a cash balance net of bank borrowings of 
£1.5 million and £0.9 million of undrawn bank facilities. 

The cash position since the year end has improved 
with total liquidity headroom on 28 September 2021 
of £6.2 million, being £3.8 million of cash net of bank 
borrowings and £2.4 million of undrawn bank facilities.

The £3.5 million bank facilities available to the Group were 
recently renewed and will expire on 30 September 2022. 
There are no financial covenants applicable to these facilities.

This will support the business’s initiatives to further 
diversify the product range and ensure the Group is 
well positioned to respond to the continued increase in 
demand for its core occasion wear offering in due course. 

OPE R ATING AN ETHICAL SU PPLY CHAIN
The Board will continue to prioritise ensuring that the 
Group has an ethical and responsible supply chain that 
all QUIZ’s stakeholders can be proud of. The Group is 
committed to continuing to invest in this critical area of 
the business to ensure that the Group’s systems remain 
robust and that the Group’s strict Ethical Code of Practice 
is always adhered to by all QUIZ’s suppliers. 

There is an ongoing programme to ensure that all our 
products are supplied in line with our Ethical Code of 
Practice. Regular supplier visits continue to be conducted 
and processes are in place to allow for clear visibility 
across the Group’s supply chain. The Board remains 
resolutely committed to ensuring the Group’s systems, 
processes and culture are fit for purpose to assure 
compliance in this area.

DIVIDE NDS
Given the operating losses incurred in the current year, 
the Board does not recommend the payment of a final 
dividend (2020: £Nil).

OUTLOOK AND CU RRE NT TR ADING 
The Group has seen increasing demand for its core 
product offering as restrictions on events and social 
gatherings were removed. This is driving a return towards 
the revenues generated prior to the pandemic on a 
like-for-like basis. As a result, the Board is pleased that 
the Group has achieved sales of £30.6 million since the 
period end (the five months to 31 August 2021). This was 
driven by the good performance of our own website and 
our more flexible and economically viable store portfolio. 
These sales are consistent with the Board’s expectations 
and represents a £17.4 million increase on the revenues 
generated in the period from 1 April to 31 August 2020.

Revenues from each of the Group’s channels were 
as follows:

Online
UK stores and 
concessions
International

1 April to 
31 August
2021

1 April to 
31 August
2020

Year-
on-year 
change

£10.6m

£8.2m

+29%

£13.7m
£6.3m

£3.0m +357%
£2.0m +215%

Total

£30.6m £13.2m +132%

Whilst uncertainty around COVID-19 persists, we 
continue to believe that the QUIZ brand has strong 
customer appeal and that the Group’s omni-channel 
business model remains relevant and key to our 
long-term success. 

We are encouraged by the increasing demand for the 
Group’s product proposition and the revenue growth 
generated since the year end and this combined with 
the Group’s proactive actions taken during the past 
18 months, mean we remain confident in the Group’s 
future success.

PETER COWGILL NON-EXECUTIVE CHAIRMAN
30 September 2021

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

05

CHIEF EXECUTIVE’S
REPORT

Central to this strategy is the QUIZ brand, which is a 
distinctive fashion brand that empowers fashion-forward 
females to stand out from the crowd. We continue 
to firmly believe that the QUIZ brand has a clear, 
differentiated position in the market as an occasion wear 
led brand and continues to resonate with a broad age 
range of customers. This belief is supported by the 
increased demand for our products since the easing 
of restrictions on social events post year end. 

OPTIMISING THE OMNI - CHANNE L MODE L
QUIZ continues to believe in the benefits of operating 
an omni-channel model that broadens the awareness 
and appeal of the brand, and provides customers the 
opportunity to engage with the brand across different 
channels and capturing QUIZ’s sales growth potential 
online remains a key priority for the Group. 

Supported by the acceleration of structural trends 
towards increased online shopping, we continue to 
believe that QUIZ’s online channel offers significant 
long-term growth potential for the Group. In FY 2021, 
online sales represented 55% of QUIZ’s Group revenue 
(2020: 32%). 

Going forward the focus will be to ensure the business 
benefits from the return to social activities and the 
increased number of weddings and other social events 
over the next year whilst enhancing the profitability of 
online sales. 

Sales volumes through the QUIZ website have improved 
since the year end and going forward it is this that will 
be the key factor in delivering profitable growth. 

The Group has continued to reduce its exposure to UK 
department stores. In the year ended 31 March 2021 the 
number of concessions operated reduced from 156 to 
119 and reduced further to 45 post year end. The decline 
reflects the closure of concessions that were generating 
little return or were operating at a loss and the impact of 
the closure of Debenhams and Outfit stores. The majority 
of the remaining concessions are operated in New Look 

TARAK RAMZAN
Chief Executive

INTRODUC TION 
QUIZ’s FY 2021 financial year was characterised by 
challenging trading conditions, the extent of which was 
unlike anything we have experienced during our decades 
operating within the retail sector.

Throughout this time, we remained steadfastly focused 
on navigating the continuing uncertainty, leveraging 
QUIZ’s omni-channel model to mitigate the impact of the 
pandemic as far as possible, and strengthening the Group’s 
foundations to ensure its long-term health following its 
emergence from the impact of the COVID-19 pandemic.

As we emerge from the COVID-19 crisis, the Group’s 
long-term strategy remains to develop the QUIZ brand 
through its omni-channel distribution model and to adapt 
and improve to ensure the brand continues to succeed. 
The Group has a particular focus on capturing the 
significant online opportunities available to QUIZ, 
supported by a profitable store and concession portfolio. 

The revenue generated from each channel during the period was as follows:

Online
International
UK stores and concessions

Total

Year to
31 March
2021

£21.6m
£7.6m
£10.5m

Year to
31 March
2020

£37.5m
£21.8m
£58.7m

£39.7m £118.0m

Year-
on-year
 change

- 42%
- 65%
- 82%

- 66%

Share of
revenue
2021

54.5%
19.1%
26.4%

Share of
revenue
2020

31.8%
18.5%
49.7%

06

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTAs we emerge from 
the COVID-19 crisis, 
the Group’s long-term 
strategy remains to 
develop the QUIZ brand 
through its omni-channel 
distribution model and 
to adapt and improve 
to ensure the brand 
continues to succeed.

stores and allow for flexible arrangements for increasing 
the number of concessions operated given these are not 
staffed by QUIZ personnel and there is limited capital 
outlay required. Further to these changes the proportion 
of revenues generated from UK concessions will reduce 
from circa 20% prior to the pandemic to less than 10% 
going forward.

The Group believes that stores and concessions with 
appropriate cost bases can make a positive contribution 
going forward and is encouraged by the returns 
generated from our stores since the year end. We will 
continue to undertake initiatives to promote footfall into 
stores including trialling the introduction of new product 
categories in store, utilising our store network for online 
collections and returns, and improving stock availability 
across the estate.

SE LEC TIVE INTE RNATIONAL G ROW TH 
POTE NTIAL THROUG H CAPITAL LIG HT 
MODE L
We continue to receive positive customer reactions to 
the QUIZ brand internationally. Our mix of casual and 
occasion wear can be tailored for each market and our 
flexible route to market has been beneficial.

Whilst each of these markets has its own challenges, 
international sales represented 19% of QUIZ’s Group 
revenue (2020: 18%). We continue to identify 
opportunities to extend our sales through low-risk, 
low-cost international expansion driven by our capital-light 
online, consignment and concession routes to market.

MANAG ING G ROSS MARG IN
Whilst progress was made in the previous year to improve 
gross margins, the decline in revenues during the year and 
increased levels of excess stock led to an increased level 
of discounting. This resulted in the gross margin 
generated declining to 53.4% (2020: 60.3%); however, 
this has increased following the year end as customers 
have shown a preference for newer full price product. 

In recent months we have been experiencing increased 
inflationary pressures in relation to product and its 
shipment. To date these additional costs have been 
absorbed by the business.

In addition, the lead times for product being delivered 
have been extended. We are confident that our well-
established relationships with suppliers will allow us 
to minimise any disruption to our business.

RIG HT SIZ ING OU R COST BASE
We have sought to manage and reduce costs wherever 
possible. In the current year substantial cost savings have 
arisen from the renegotiation of rental arrangements for 
stores, the reduction of staff numbers at head office and 
across the business and the curtailment of marketing spend 
when demand for occasion wear had significantly reduced.

As well as various cost saving initiatives the utilisation of 
the various arrangements to support businesses provided 
by the UK Government has been important, with the 
suspension of business rates for the year and the 
provision of £8.2 million of cash support received 
under the furlough scheme and other payments. 

We will continue to review our cost base to ensure it 
is appropriate for the revenues that will be generated 
going forward.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

07

C H I E F E X EC U T I V E’ S R E P ORT CONTINUED

A STRONG B R AND
QUIZ is a distinctive fashion brand which, over many 
years, has developed a specialisation in occasion wear 
and dressy casual wear for women. QUIZ’s core business 
continues to deliver a distinct proposition that empowers 
fashion-forward females to stand out from the crowd. 

We firmly believe that the QUIZ brand has a clear, 
differentiated position in the market and continues to 
resonate with a broad age range of customers. This belief 
is supported by the increased demand for our products 
since restrictions on social events lifted post year end. 

The strength of the QUIZ brand and flexibility of its 
model enabled the Group to expand into new product 
categories in light of the cancellation of, and restrictions 
on, large scale social events that the brand’s products 
have typically been associated with. 

Following the implementation of these restrictions, the 
Group strategically expanded its product proposition to 
maintain relevance through the changes to customers’ 
lifestyles, reducing occasion wear product where possible 
and expanding into selected casual wear categories that 
will provide the Group further diversification going 
forward. These actions helped to mitigate but did not fully 
compensate for the reduced demand for occasion wear.

Whilst the number of online active customers declined 
during the year, we have seen a sharp increase in activity 
in the five months to August 2021 with an annualised 
equivalent of 578,000 active customers, an uplift of 79% 
on the numbers recorded in the year ended 31 March 
2021, reflecting the appeal of the brand when relevant 
social events are undertaken. 

During the period of lower demand for its core proposition, 
the brand has maintained its social media engagement 
relative to the prior year, with 2% and 4% increases in 
our Instagram and Facebook audiences respectively. 

OU R FLE XIB LE SU PPLY CHAIN RE MAINS 
A KEY COMPETITIVE ADVANTAG E
The business has a well invested infrastructure and 
a proven successful supply chain. This allows for the 
business to respond to customer demands and seek to 
quickly replicate the latest looks seen on social media, 
the catwalk or television. Our supply chain and ability to 
constantly refresh products for sale in store and online 
are strong competitive advantages. QUIZ continues to 
introduce new products each week in order to meet 
customer demand as trends emerge throughout the 
season. The Board believes this remains an important 
component for success as customers increasingly access 
the options available of where, when and how to shop.

QU IZ ’S ONLINE CHANNE L OFFE RS 
SIG NIFICANT POTE NTIAL
With structural and market-wide consumer trends 
towards increased online shopping accelerating as a result 
of the COVID-19 pandemic, we continue to believe that 
QUIZ’s online channel offers significant long-term growth 
potential for the Group. 

In FY 2021, online sales represented 55% of QUIZ’s 
Group revenue (2020: 32%). The focus over the past year 
was to expand the product offering available to 
customers and to manage excess inventories.

The Group is focused on growing its own website sales 
rather than through third-party website partners which 
provide the brand with important exposure but generate 
a lower return.

TARG ETE D MARKETING INVE STME NT
Underpinning the growth and expansion of the QUIZ 
brand is the Group’s approach to targeted and returns-
driven marketing investment. Whilst investment was 
restricted during the year given the Group’s focus on 
cost management as a result of the impact of the 
pandemic on sales, the drop in revenues resulted in 
marketing investment as a proportion of Group sales 
for FY 2021 increasing to 3.6% (2020: 2.3%). 

Further to the reduction in spend a digital approach was 
primarily adopted to marketing with a focus on our casual 
ranges. This allowed us to continue with a measurable 
return on advertising spend whilst effectively managing 
the cost base. 

Once our stores re-opened at the end of summer 2020, we 
increased marketing activity and planned influencer and 
celebrity campaigns for the autumn / winter 2020 period 
to promote our party wear ranges. The reintroduction 
of restrictions on social events impacted the demand 
for evening wear which hindered the impact of the 
visually strong campaigns undertaken in October and 
November 2020. 

Now that entertainment, events and social gatherings 
are no longer restricted, we have increased our budgets 
and have a pipeline of celebrity and influencer activity 
planned for the autumn / winter 2021 party season. We 
are excited to see our activity and voice through social 
media increase significantly again as a result of the 
new campaigns. This will be supplemented with digital 
marketing and offline activity to push the QUIZ brand to 
the forefront of our customers’ minds as they celebrate 
throughout the party season.

STR ATEG IC KPIs

Active customers
Online sales as a % of 
turnover
International outlets 
serviced
UK retail space – square 
footage 

2021

2020

Change

323,000 638,000

-49%

54.5%

31.8%

+23%

76

80

-4

174,000 218,000

-20%

OU R TE AM
The last 18 months have been truly unprecedented 
and presented challenges to the business which would 
have not appeared previously credible. I continue to 
be grateful for the talent, professionalism and dedication of 
our colleagues across our stores and concessions, distribution 
centre and head office. I would like to thank all my colleagues 
for their hard work and contribution in the last year.

I would also like to thank our suppliers, business partners 
and customers. I thank them for their continued support 
which allows the business and brand to approach the 
future with confidence.

TARAK RAMZAN CHIEF EXECUTIVE
30 September 2021

08

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTOUR BUSINESS MODEL

FA S

H I O N   W I TH INTE

G

R

I

T

Y

B R AND 
AND MARKETING

Broad target 
audience

Unique glamorous 
product range

“

T

E

ST AND   R E P E

T ”

A

OMNI-CHANNEL

MEASURED ROUTES TO MARKET

ONLINE

INTE RNATIONAL

U K STORE S AND   
CONCE SSIONS

THE RIGHT APPROACH

OU R INTEG RIT Y
We pride ourselves 
on being a responsible 
company whether in our 
supplier relationships or 
in our engagement 
with employees and 
the wider community.

OU R SYSTE MS AND 
INFR ASTRUC TU RE
We can efficiently service 
our customers and have 
a solid platform for 
substantial future growth.

OU R PEOPLE
With our experienced 
employees and the 
continual inflow of fresh 
talent we can adapt to 
changing trends and 
demands across all our 
routes to market.

OUR VALUE S
Our focus on giving 
customers what they 
want when they want 
it at great value is 
complemented by all 
stakeholders in the process 
being treated equitably.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

09

FINANCIAL
AND BUSINESS
REVIEW

GERARD SWEENEY
Chief Financial Officer

BASIS OF PRE PAR ATION
To provide comparability across reporting years, the results 
within this Financial Review are presented on an “underlying” 
basis and excludes certain non-recurring transactions. In the 
current year, an adjustment is made to exclude the non-
recurring £15.6 million of gains which arose from the disposal 
of a subsidiary undertaking which entered administration and 
the subsequent repurchase of its business and certain assets. 
In the previous year the adjustments made for non-recurring 
costs amounted to £26.3 million in the year in respect of 
the impairment of Right of Use assets, store assets and 
goodwill and a bad debt expense. A reconciliation between 
underlying and reported results is provided at the end of this 
Financial Review.

G ROU P OVE RVIEW
COVID-19 impacted each area of our business during the 
year and the focus was on actions that could be taken to 
reduce costs, preserve cash and strengthen the Group’s 
financial position.

Group revenue decreased 66% to £39.7 million 
(2020: £118.0 million).

Further to this decline in revenues, the underlying 
operating loss incurred was £9.4 million (2020: £2.3 million). 
Including the non-recurring transactions, a profit prior 
to financing and taxation of £6.2 million was generated 
(2020: loss of £28.7 million). 

FINANCIAL KPIs
Underlying EBITDA generated declined to a loss of £4.9 
million (2020: profit of £8.2 million) which represented a 
negative EBITDA margin of 12.3% (2020: positive margin 
of 6.9%). Including the non-recurring transactions, 
EBITDA was £10.7million (2020: £5.6 million).

Underlying Group loss before tax was £9.6 million 
(2020: £3.1 million). Profit before tax reflecting  
non-recurring transactions was £6.0 million 
(2020: loss of £29.4 million).

Further to this, the underlying loss per share, which is 
calculated using the underlying profit/(loss) before tax 
less tax at the effective statutory rate, was 7.54 pence 
(2020: 2.17 pence). After reflecting the non-recurring 
transactions, the profit per share was 5.00 pence (2020: 
loss of 23.37 pence).

Cash net of bank borrowings at the year end amounted 
to £1.5 million (2020: £6.9 million). 

ONLINE REVENUE

£21.6m -42%

INTERNATIONAL REVENUE

£7.6m -65%

UK STORES AND 
CONCESSIONS REVENUE

£10.5m -82%

10

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTREVENUE

£39.7m -66.4%

GROSS MARGIN

53.4% -6.9%

39.7

21 

20 

19 

118.0

130.9

21 

20 

19 

53.4

60.3

60.7

Definition
Online, UK Stores and concessions 
and International revenue.

Performance
The disruption caused by COVID-19 was 
a significant factor in the 66% decline 
in Group’s revenues during the year to 
31 March 2021 to £39.7 million.

Definition
Maintaining overall product profitability whilst 
executing the Group’s growth strategy.

Performance
Discounting increased across the year 
given reduced demand experienced and the 
requirement to clear excess stocks. Due to this 
and the lower proportion of sales generated 
through the usually higher margin stores and 
concessions, the gross margin in the year 
declined to 53.4%.

UNDERLYING EBITDA %1

CASH FROM OPERATING ACTIVITIES1

(12.3)% -19.2%

21 

(12.3)

20 

19  3.5

6.9

£(2.5)m -£12.7m

21  (2.5)

20 

19 

10.2

5.9

Definition
How we are controlling profitability and 
operating costs across the business.

Definition
The conversion of profits into cash available 
to the business.

Performance
Underlying EBITDA generated declined 
to a loss of £4.9 million which represented 
a negative EBITDA margin of 12.3%.

Performance
Net cash flow from operating activities resulted 
in an outflow of £2.5 million. Reflected in this 
outflow of cash is a £2.3 million working 
capital inflow.

1.   In the current year the impact of the non-recurring gains which arose from the disposal of a subsidiary undertaking which entered 
administration and the subsequent repurchase of its business and certain assets is excluded. In the previous year the impact of the 
impairment of Right of Use assets, store assets and goodwill and a bad debt expense is excluded. 

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

11

F I NA NC I A L A N D BUSI N E S S R E V I E W CONTINUED

REVE NUE
Group revenue decreased by 66% to £39.7 million from £118.0 million in 2020, with our three revenue channels 
shown below:

Online
International
UK stores and concessions

Total

Year to
31 March
2021

£21.6m
£7.6m
£10.5m

Year to

31 March Year-on-year
growth

2020

£37.5m
£21.8m
£58.7m

- 42%
- 65%
- 82%

- 66%

£39.7m £118.0m

Share of
revenue
2021

54.5%
19.1%
26.4%

Share of
revenue
2020

31.8%
18.5%
49.7%

Online
The reduction in Online revenues reflects the impact 
of the prolonged lockdowns and curtailment of social 
occasions through the period. 

There were similar declines in revenue in sales through 
the QUIZ website and sales through third-party websites. 
Sales through the QUIZ website, which was closed for a 
number of weeks in April 2020, declined 42% and sales 
through third-party websites declined 44% in the year.

The impact of the reduced demand during the year was 
reflected in the number of active customers at 31 March 
2021 which had declined 49% in the year to 323,000 
(2020: 638,000). 

International
International sales include revenue from QUIZ standalone 
stores and concessions in the Republic of Ireland and 
franchises in 20 countries. In the previous year, revenues 
also included our three standalone stores in Spain. 
These stores did not trade in the period, due to lockdown 
restrictions, and closed in June 2020 further to the 
administration of Kast.

As with the UK sales, International revenues were 
impacted by pandemic related lockdowns and reduced 
demand leading to a 65% decline to £7.6 million (2020: 
£21.8 million). 

Revenues in Ireland declined 85% in the year to £1.2 million 
as a result of the prolonged lockdowns restricting trading, 
the closure of Debenhams Irish concessions in March 
2020 and the reduction in stores operated from seven 
to four. Currently the business operates 5 stores and 
15 concessions in Ireland (March 2020 – 7 stores 
and 23 concessions).

Franchise sales were particularly impacted by a decline 
in sales in the first quarter and whilst sales momentum 
improved through the year revenues declined 48% to 
£6.4 million (2020: £12.2 million). 

UK stores and concessions
The performance of our stores and concessions reflects 
their enforced closure for more than half their potential 
trading hours during the year. When open, trade was 
below the same period two years ago with reduced footfall 
being partially offset by higher conversion rates.

In addition to these factors, a number of stores were 
permanently closed post the administration of Kast, others 
were closed for a period whilst new lease arrangements 
were negotiated and a significant number of concessions 
were closed during the year.

Sales in the Group’s UK standalone stores and concessions 
decreased 82% to £10.5 million (2020: £58.7 million). 

As at 31 March 2021, the Group operated from 61 stores 
and 119 concessions (2020: 75 stores and 156 concessions). 
Since the year end and the closure of the Debenhams 
stores the number of concessions operated has fallen to 
45. Further to these changes, total selling space across the 
stores and concessions at 31 March 2021 decreased by 
20% to 174,000 sq. ft. (2020: 218,000 sq. ft.) and further 
to the closure of the Debenhams concessions post year 
end is currently 131,000 sq. ft.

G ROSS MARG IN
Discounting increased across the year given reduced 
demand experienced and the requirement to clear excess 
stocks. Due to this and the lower proportion of sales 
generated through the usually higher margin stores and 
concessions, the gross margin in the year declined to 
53.4% (2020: 60.3%).

Since 31 March 2021, customers have expressed a 
preference for new product and whilst promotional activity 
is still undertaken it is not as aggressive as in the previous 
year. This has resulted in a better full price mix across all 
retail channels and the gross margin generated, being circa 
+400bps than that generated in the previous year.

Although the Group sought to work with suppliers 
through the year to actively manage inventory purchase 
commitments and to phase deliveries appropriately, given 
the decline in revenues there was an increase in slow-
moving stock to be managed. The business has been 
successful selling much of this stock in the period since 
the year end by consolidating and representing stock 
unsold in the previous year.

There was no requirement to significantly increase the 
provision against slow-moving stock in the year given 
the provisions in the prior year adequately provided for 
the impact of lockdowns and the reduced demand for 
occasion wear.

During the period we encountered increased cost pressures 
in relation to product costs and the costs associated with 
their shipment. In addition, the widely reported issues with 
regard to deliveries from China and other regions impacting 
delivery times also affected, and continue to affect the 
Group. Any potential negative impact is mitigated by the 
availability of stock from the previous year given the 
prolonged lockdown post December 2020. Going forward 
we will look to minimise the impact of increased costs on 
customers and will adjust delivery schedules to ensure that 
product is available when required.

12

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTU NDE RLYING OPE R ATING COSTS
Consistent with the fall in revenues there have been 
significant reductions in operating costs, namely 
administrative and distribution costs, in the year. 
Underlying costs decreased by 47% from £73.4 million to 
£38.8 million. The reductions in costs reflect the impact 
of lower revenues on variable costs, including turnover 
rents, merchant fees, certain distribution costs, utilities, 
travel and expenses and the benefit of cost reduction 
initiatives undertaken during the year.

In addition to these reductions, operating costs have 
been supplemented by £8.2 million of financial support 
from the UK Government which is included in other 
operating income. If this income, which was largely 
received to supplement employee costs, was offset 
against operating costs, the reduction in underlying 
operating costs amounted to 58% which reflects the 
actions taken by management to reduce costs.

Underlying administrative costs decreased by £12.5 
million or 44% to £30.5 million (2020: £54.7 million). 
The most significant reductions included:

•  £10.2 million or a 77% reduction in property costs 

(including depreciation charges in relation to leases for 
standalone stores) further to the restructuring of our 
standalone stores, revised rental agreements and the 
temporary waiver of business rates for retail businesses 
in the financial year to March 2021;

•  £7.5 million or a 30% reduction in employment costs, 

before the benefit of grant income received in relation 
to furloughed employees, reflecting reductions in 
employee numbers, the impact of employees being 
placed on furlough and the reduction in director 
salaries applied in the period;

•  £1.4 million or a 31% reduction in depreciation and 

amortisation costs (excluding depreciation charges in 
relation to leases for standalone stores). These reduced 
costs reflect the impairment of assets recorded in the 
previous year which reduced the amount of assets to 
depreciated and amortised; and

•  £1.3 million or a 48% reduction in marketing costs. 
Spend undertaken in the year focused on digital 
marketing which proved to be beneficial. Given the 
increased demand and anticipation of further interest 
in occasion and dressy wear post year end the business 
has various marketing plans to implement to benefit 
from this increased interest.

Distribution costs decreased 56% to £8.3 million 
(2020: £18.8 million) and is reflective of the lower 
revenues generated in the period. 

Included in distribution costs are commission payments to 
third parties which sell product on behalf of QUIZ. These 
fell as a result of the enforced closure on concessions and 
lower online sales through third parties.

Also reflected in the drop in distribution costs are lower 
carriage costs to stores, concessions and franchises as 
well as to online customers in line with the reduced 
revenues generated. 

OTHE R OPE R ATING INCOME
The business has benefited from the financial support 
provided by the UK Government in response to the 
COVID-19 pandemic. The support provided has included 
the waiver of business rates for retail businesses across 
the whole year as well as direct payments made 
to businesses.

The Group placed employees on furlough through 
the Government’s Coronavirus Job Retention Scheme 
and received £7.0 million of payments in relation to its 
utilisation of these arrangements. 

In addition, there were £1.2 million of payments 
received in relation to coronavirus grants made available 
to retail businesses which were closed due to national 
or local restrictions.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

13

F I NA NC I A L A N D BUSI N E S S R E V I E W CONTINUED

NON - RECU RRING ITE MS
As noted above, £15.6 million of gains arose from the 
disposal of a subsidiary undertaking which entered 
administration and the subsequent repurchase of 
its business and certain assets. 

Non-recurring charges arose in the previous year 
in respect of the impairment of Right of Use assets, 
store assets and goodwill and a bad debt expense 
and amounted to £26.3 million.

FINANCE COSTS
The finance cost of £0.2 million (2020: £0.8 million) 
primarily relates to interest costs arising on the lease 
payments for stores in accordance with IFRS 16. The 
reduction in interest charges reflects that the leases 
for stores now primarily have charges dependent on 
revenues generated rather than fixed costs over a period 
of time and therefore none of these charges are treated 
as an interest cost.

TA X ATION
The current year reported tax rate is a credit of 3.1% 
(2020: tax credit rate of 1.4%). The reported tax rate 
reflects that the £15.6 million non-recurring gain arising 
from the administration of a subsidiary undertaking is not 
subject to tax. 

Given the uncertainty with the timing and quantum 
of future profits no deferred tax assets have been 
recognised in relation to tax losses incurred. The 
unrecognised deferred tax asset at 31 March 2021 
amounts to £1.9 million (2020: £3.9 million). The tax 
losses in the previous year were predominantly incurred 
by a subsidiary which entered into Administration during 
the year and are no longer included as part of the 
unprovided deferred tax asset.

Given the potential for the unrecognised deferred tax 
asset to mitigate future tax charges the Group’s effective 
tax rate in future years is expected to be below the 
statutory rate.

E ARNINGS PE R SHARE
Basic earnings per share for 2021 was 5.00 pence 
per share (2020: loss per share of 23.37 pence).

The underlying basic loss per share for 2020, which 
is calculated using the underlying loss after tax, was 
7.54 pence (2020: 2.17 pence).

DIVIDE NDS
No dividend was paid during the year (2020: £Nil). Given 
the operating loss incurred in the current year the Board 
does not recommend the payment of a final dividend. 

CASH FLOW AND CASH POSITION
Cash, net of bank borrowings, at the year-end amounted 
to £1.5 million (2020: £6.9 million).

Net cash flow from operating activities resulted in an 
outflow of £2.5 million (2020: inflow of £10.2 million). 
Reflected in this outflow of cash is a £2.3 million working 
capital inflow (2020: £5.4 million). The reduction in 
working capital in the year, which is net of the impact of 
the administration of the subsidiary undertaking, arose 
further to:

• 

lower revenues being derived from third parties leading 
to a £2.5 million reduction in receivables;

•  cash management procedures which resulted 
in a £1.3 million increase in payables; and

•  the retention of stock acquired for stores and 

concessions which were closed in the final quarter 
of the financial year resulting in a £1.5 million increase 
in inventories.

Given the focus on preserving cash in the last year 
investment in the business was restricted to £0.3 million 
with £0.2 million spent on intangible assets and 
£0.1 million on property, plant and equipment. 

Subsequent to the administration of Kast Retail Limited, 
the business and certain assets were acquired by the 
Group for £1.3 million.

New loans of £1.4 million were obtained during the year 
from utilising the working capital facility entered into 
during the year.

The payment of lease liabilities amounted to £1.1 million 
(2020: £6.7 million) reflecting lease charges now primarily 
being dependent on revenues generated which results in 
charges payable being treated as an operating activity 
rather than financing activity. 

FORE IG N CU RRE NCY HE DG ING 
The Group currently undertakes foreign 
exchange transactions. 

The primary inflow of foreign exchange relates to Euro 
denominated revenues generated in Ireland. The primary 
outflow of foreign exchange relates to the purchase of 
stock, primarily in Chinese Renminbi. 

The Group manages the risk associated with foreign 
currency fluctuations through the use of forward 
contracts for the sale or the purchase of the respective 
currency for a period between six and twelve months 
in advance. We have currently hedged our expected 
currency inflows and outflows for the remainder of 
the financial year to 31 March 2021.

14

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTRECONCILIATION OF U NDE RLYING AND RE PORTE D IFRS RE SU LTS
In establishing the underlying operating profit in the current year an adjustment is made to remove the impact 
of the non-recurring £15.6 million of gains which arose from the disposal of a subsidiary undertaking which entered 
administration and the subsequent repurchase of its business and certain assets, as described in Notes 8 and 9. 

The adjustments in the previous year related to non-recurring charges in respect of the impairment of right-of-use 
assets, property, plant and equipment and goodwill, the write-down of inventory and a bad debt expense as described 
in Note 4. 

A reconciliation between underlying and reported results is provided below: 

2021

Non-
recurring 
costs
£m

Underlying
£m

Reported
£m

Underlying
£m

Revenue
Gross profit
Government grants
Other operating costs (net)

Operating loss
Gain on disposal of subsidiary
Gain on bargain purchase arsing on 
acquisition

(Loss)/profit before finance costs
Finance costs (net)

(Loss)/profit before tax

Operating loss
Gain on disposal of subsidiary
Gain on bargain purchase arsing on 
acquisition
Depreciation and amortisation

39.7
21.2
8.2
(38.8)

(9.4)
—

—

(9.4)
(0.2)

(9.6)

(9.4)
—

—
4.5

—
—
—
—

—
10.4

5.2

15.6
—

15.6

—
10.4

5.2
—

EBITDA

(4.9)

15.6

GERARD SWEENEY CHIEF FINANCIAL OFFICER
30 September 2021

39.7
21.2
8.2
(38.8)

(9.4)
10.4

5.2

6.2
(0.2)

6.0

(9.4)
10.4

5.2
4.5

10.7

118.0
71.1
—
(73.4)

(2.3)
—

—

(2.3)
(0.8)

(3.1)

(2.3)
—

—
10.5

8.2

2020

Non-
recurring 
costs
£m

—
—
—
(26.3)

(26.3)
—

—

(26.3)
—

(26.3)

(26.3)
—

—
23.7

(2.6)

Reported
£m

118.0
71.1
—
(99.7)

(28.6)
—

—

(28.6)
(0.8)

(29.4)

(28.6)
—

—
34.2

5.6

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

15

PRINCIPAL RISKS
AND UNCERTAINTIES

RISK MANAGEMENT PROCESS 

In order to help manage the 
Group’s risks and uncertainties, 
the Board has delegated 
responsibility for monitoring 
the effectiveness of the 
Group’s systems of internal 
control and risk management 
to the Audit Committee.

In addition, the Group has established a Risk 
Committee that includes the Chief Financial 
Officer and other senior management. The Risk 
Committee helps the Executive Board review 
the risk management and control process in 
each key business area on an ongoing basis and 
provides a platform for management to drive 
improvement across the business. 

The Risk Committee considers: 

•  the identification, assessment and 

management of significant risks faced 
by the Group;

•  the response to the significant risks 

which have been identified by management 
and others;

•  the maintenance of a controlled 

environment directed towards the proper 
management of risk; and

•  the annual reporting procedures. 

An overview of the Group’s risk management 
process is set out below:

PLC BOARD

AUDIT COMMITTEE

EXECUTIVE BOARD

Ultimately responsible for 
risk management

Monitors the effectiveness of risk 
management and internal controls

Oversees the risk management 
process and monitors 
mitigating actions

RISK COMMITTEE

RISK FR AMEWORK

WIDER BUSINESS

Reviews and challenges key risks, 
associated controls and 
management action plans

Ensures consistent approach across 
the Group

Contributes to assessment of actual 
and potential risks and how they 
should be managed

On an annual basis the Board reviews the 
principal risks and uncertainties facing the 
Group and assesses the controls in place to 
mitigate any potential adverse impacts. This 
assessment is also undertaken whenever 
there is a perceived major change in the 
principal risks and uncertainties. 

Accepting an appropriate level of risk is an 
integral part of realising any opportunity 
and reward, and it is only through effective 
internal management and controls that risk 
can truly form part of our decision-making 
process. Failure to identify and appropriately 
manage risk could prevent us from achieving 
our day-to-day objectives. Risk management 
is therefore critical to our day-to-day activities.

The following are considered to be the 
principal risks and uncertainties. The Board 
recognises that the nature and scope of risks 
can change and that there may be other risks 
to which the Group is exposed and so the list 
is not intended to be exhaustive.

The Corporate Governance Report includes an 
overview of our approach to risk management 
and internal control systems and processes.

16

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTRisk and impact 

Mitigation

Links to strategy

GLOBAL/REGIONAL PANDEMIC 
(I.E. COVID-19)
As the current global pandemic, COVID-19, has shown, the 
implications of such an event are extreme, sudden and 
challenging to mitigate. The impacts of a global (or regional) 
pandemic include: 

•  customer demand reduction – restrictions on social 
events leading to lower demand along with general 
consumer mobility restrictions exacerbated by enforced 
store closures;

Our response to mitigate the immediate and longer-term 
impacts of COVID-19 is detailed within the CEO’s Report 
and Financial Review. 

As evidenced by COVID-19, mitigation of the impacts 
of a global pandemic is very challenging. To navigate the 
challenges and mitigate the potential adverse impacts 
on the Group, we have focused on:

•  well invested, modern IT infrastructure to support 

remote and agile working;

•  adapting our working environments and practices 

•  supply chain disruption – supplier factory closures and 

to operate safely; 

freight disruption;

•  supplier impact – increased risks of failure of key suppliers;

•  employee impact – health and wellbeing implications 
plus restrictions on ability to undertake day-to-day 
operations; and

•  management decision making – potential to be impacted 
if several members of the senior leadership team were 
to become incapacitated.

BRAND AND REPUTATIONAL RISK
The Group’s performance is influenced by the image, 
perception and recognition of the QUIZ brand. Failure to 
ensure that the brand continues to be innovative, relevant 
and respected would impact the business. Not only could 
our brand be undermined or damaged by our actions but 
also by those of our franchise partners or issues connected 
with product sourcing.

DEVELOPMENT OF 
OVERSEAS MARKETS
Failure to identify and maximise opportunities for 
international growth either through our franchise 
operations or ecommerce could have an adverse impact. 
Failure to identify appropriate franchise partners or failure 
to support these markets with systems and supply chain 
capability could result in not establishing the brand 
effectively in new markets. The failure of a franchise 
partner could impact the business through lost revenue 
and the failure to recover balances owed.

FASHION AND DESIGN
As with all fashion brands there is a risk that our offer 
will not satisfy the needs of our customers or we fail to 
correctly identify trends. If new product ranges or styles 
fail to meet sales expectations, lower sales and market 
share could occur. 

•  short lease terms with costs commensurate to revenues 
generated across the store portfolio mitigating adverse 
financial impact of customer demand reduction; and

• 

increasing our casual ranges to reduce our exposure 
to occasion wear.

We carefully monitor the brand and its reputation with 
feedback closely monitored, with particular reference made 
to feedback provided through social media channels. New 
partners are carefully vetted prior to engaging with the 
business and our contractual arrangements help protect 
the brand’s reputation.

We perform extensive due diligence on all potential 
partners and territories to assess our appropriate routes 
to market. We are progressively operating in a range of 
international markets, which helps to mitigate over reliance 
on and exposure to any one territory. Our team of 
experienced buyers, merchandisers and designers allows 
for products to be tailored for each market as appropriate. 
Zonal pricing is adopted which allows the business to 
be competitive in each key market according to its 
circumstances. The credit risk associated with franchise 
partners is addressed through the provision of Standby 
Letters of Credit or the application of appropriate 
credit terms.

The QUIZ business model is based upon being reactive to 
customer demand with a “test and repeat” supply model 
that is able to introduce new products within weeks of 
identifying trends and reorder successful lines quickly. We 
have an experienced team of buyers, merchandisers and 
designers which closely follows changes in the market, 
consumer trends and fashion to ensure that we remain able 
to respond to changes in consumer preference. We have 
also invested in modern systems which provide detailed 
information on how consumers are responding to products 
which allows us to react accordingly.

LINKS TO STRATEGY

ONLINE

INTERNATIONAL

12

Read more

12

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UK STORES AND CONCESSIONS

12

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ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

17

PR I NC I PA L R I SK S A N D U NC E RTA I N T I E S CONTINUED

Risk and impact 

Mitigation

Links to strategy

CHANGING ECONOMIC 
ENVIRONMENT
Broad changes to consumer expenditure or a deterioration 
in the economy could materially and adversely affect the 
Group’s financial condition, operations and business 
prospects. In the UK, where the majority of the Group’s 
revenues are generated, the exit from the EU has increased 
the likelihood and potential impact of this risk.

BREXIT
The exit of the UK from the EU has added complexity across 
many areas of the Group’s operations that may impact on our 
ability to get products to customers in a timely manner and on 
product profit margins.

Specific risk areas that have been impacted are as follows:

•  Changes in customs duty and VAT regimes: goods being 
imported to and exported from the EU are subject to a 
different duty and VAT regime, which results in increased 
costs to the Group. 

•  Supply chain delays: Brexit combined with the impact of the 
COVID-19 pandemic has had a significant impact on global 
supply chains resulting in disruption and increased costs 
associated with both inbound and outbound movements 
of goods.

•  Foreign exchange fluctuations: The Group’s exposure to 

fluctuations in foreign exchange rates is increased as a result 
of the impact of Brexit.

•  Regulation and compliance: The regulatory regime 

applicable to the manufacture and sale of products may 
increase in complexity if the UK adopts a different 
framework from the current EU-based legislation.

PRODUCT SOURCING
We source product from a wide range of suppliers 
including a significant proportion from overseas. Failure to 
carry out sufficient due diligence on our suppliers, and to 
act in the event of any negative findings, especially in 
relation to ethical or quality-related issues, could adversely 
impact our brand and reputation.

LOSS OF KEY TRADING PARTNER
There are a small number of third-party partners in relation 
to online, franchise and concession revenues. The loss of 
one of these partners would impact upon the business.

In the short term the brand’s focus on providing a quality 
and value-for-money product ensures QUIZ appears as a 
viable option in the event of reduced overall expenditure. 
In the longer term the flexible business model, such as 
stores having short lease terms, provides the ability to 
direct resources to where is most relevant for the 
QUIZ customer.

The Group continues to carefully monitor developments 
in terms of the impact on supplies and potential changes 
to legislation.

Mitigating actions include:

•  Changes in customs duty and VAT regimes: An 
assessment of the Group’s operations has been 
undertaken to identify changes required and additional 
costs.

•  Supply chain delays: The business is working with its 

distributors to comply with additional requirements after 
exiting the EU and to minimise any disruption.

•  Foreign exchange fluctuations: As noted below the 
Group hedges a material proportion of its foreign 
exchange requirements using forward contracts.

•  Regulation and compliance: Ongoing legal advice is being 
taken in this area to ensure continued compliance with 
relevant EU and UK regulations.

The Group has a policy and process for undertaking due 
diligence on existing and new suppliers. This includes a review 
of compliance with laws and regulations and that our suppliers 
meet generally accepted standards of good practice. In addition, 
suppliers are required to sign up to the QUIZ Ethical Code of 
Practice. This process includes steps to ensure transparency 
of where products are produced and under what conditions. 

Ethical audits are undertaken across the product supply 
base supported by a third-party agency. The wide range 
of suppliers reduces any dependency on any one producer, 
minimising the impact of any need to terminate arrangements.

Steps taken to strengthen the Group’s systems and 
processes and to give QUIZ increased visibility of its supply 
chain are outlined in the Chairman’s Statement on page 4.

Trading relationships with all our partners are monitored on 
a regular basis to ensure they are profitable for both parties. 
If relationships are unprofitable they are terminated. We 
have regular contact with our key partners to ensure our 
relationships continue to evolve. The continued growth and 
diversification of the business reduces the existing 
dependency and allows for new partners to be identified. 
Credit risk is managed through the use of a Standby Letter 
of Credit for a number of international customers.

PHYSICAL INFRASTRUCTURE
Damage to or the loss of our distribution facility could have 
a material impact upon the business and its ability to 
effectively service our customers. A similar event at the 
head office could impact the ability of the business to 
operate effectively.

Preventative measures are taken to minimise the risk associated 
with damage to or the loss of our distribution facility or head 
office. Business continuity of the head office functions would 
be preserved through working from an alternative facility. In 
addition, the Group maintains insurance cover at an appropriate 
level to protect against the impact of such an interruption.

18

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTRisk and impact 

Mitigation

Links to strategy

IT INFRASTRUCTURE 
AND CYBER SECURITY
The Group’s IT infrastructure is key to the operation of 
its business. Non-availability of the Group’s IT systems, 
including the website, for a prolonged period or malicious 
attacks, data breaches or viruses could result in business 
disruption, loss of sales and reputational damage. 

INFRASTRUCTURE FOR 
ECOMMERCE SALES
The business has rapidly grown its online sales and this is a 
key pillar for future growth. Failure to continue to develop 
personnel, systems and the product offering in this area 
could impact upon the existing business and the potential 
for growth.

Arrangements are in place with regards to key systems to 
allow for issues to be promptly addressed. For prolonged 
issues disaster recovery procedures minimise the risk of lost 
information. Access to systems is restricted to minimise the 
possibility of malicious attacks, data breaches or viruses. 
A regular assessment of vulnerability to malicious attacks 
is performed and any weaknesses rectified. The storage 
of personal data is tightly controlled in line with data 
protection guidelines and PCI requirements and to ensure 
compliance with GDPR. Employees are made aware of the 
Group’s IT security policies and we deploy a suite of tools 
to protect against such events.

The team associated with ecommerce sales has grown and we 
regularly identify what resource will be required to facilitate 
future growth. A budget is allocated to provide for capital 
investment in software and other initiatives to ensure the 
infrastructure supports future growth.

PEOPLE
Our success to date has been linked to the performance 
of our people, particularly in relation to key individuals. The 
failure to develop the capability and capacity of our people 
would impact upon the future development of the business.

We look to ensure that key individuals are retained through 
long-term incentive schemes and by providing competitive 
remuneration. We have developed each team within the 
business by appropriate recruitment and by looking to 
provide a structure that allows for future development.

LOSS OF KEY STAFF
The existing management team has contributed significantly 
to our growth and performance. The loss of a key individual 
could have a detrimental effect on our business.

The existing shareholdings of a number of the key 
management provide a clear incentive to contribute to the 
long-term development of the business. Other members of 
the management team are attracted and retained through 
share-based awards and performance-related pay. In addition, 
a team-based approach is adopted across the business which 
reduces dependence and contributes to succession planning.

REGULATORY AND 
LEGAL FRAMEWORK
We operate in a range of international markets and must 
comply with various regulatory requirements. Failure to do 
so could lead to financial penalties and/or reputational damage.

The Group closely monitors changes in the legal and 
regulatory framework within the markets in which it 
operates. We work closely with advisers in each market 
to ensure compliance with local laws and regulations.

FOREIGN EXCHANGE
The Group is exposed to fluctuations in the exchange rates 
of key currencies.

The Group has adopted a hedging policy to mitigate 
short-term foreign exchange risk. We currently seek 
to hedge a material proportion of forecasted currency 
requirements through the use of forward contracts.

LINKS TO STRATEGY

ONLINE

INTERNATIONAL

12

Read more

12

Read more

UK STORES AND CONCESSIONS

12

Read more

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

19

SOCIAL
RESPONSIBILITY

At QUIZ, we recognise the importance of acting as 
a responsible company in everything that we do. 

Our social responsibilities are focused on three key strands: 

•  fashion with Integrity; partnering with our suppliers to 

create distinctive products made with care, consideration 
and respect;

•  respecting our environment: managing and reducing our 

impact on the environment; and 

•  our QUIZ Community; nurturing an exciting environment 
for both our employees and the local communities in 
which we reside. 

FASHION WITH INTEG RIT Y 
Building long-term relationships with our suppliers has created 
a sustainable supply chain to respond to changing fashions 
and consumer preferences. We work with our suppliers 
to ensure that our expectations with regards to ethical 
compliance are reflected throughout our supply chain. 

We are aware of the sensitivities of sourcing responsibly and 
the challenges posed by having a global supply chain focused 
on fashion. Our customers expect the latest looks from 
us, but with this comes a duty to ensure our products are 
sourced and manufactured responsibly. The responsibility 
for meeting these expectations is led from the Board and is 
integral to our core values and permeates all departments.

As a business, we are committed to providing good 
quality products to our customers and a vital part of this 
commitment relies on our suppliers ensuring that all goods 
are produced in a safe working environment where workers’ 
rights are respected. We require our suppliers to sign our 
QUIZ Ethical Code of Practice, which adheres to the core 
principles of the Ethical Trading Initiative Base Code, setting 
worldwide standards on labour practices, to protect our own 
workers as well as those throughout our supply chain.

QUIZ suppliers must comply with this practice to ensure 
their workforces, working conditions, management and 
production processes are not just legally compliant but are 
also fair, responsible and sustainable. We work closely with 
our suppliers and clearly communicate our expectations to 

As a business, we are 
committed to providing 
good quality products to 
our customers and a vital 
part of this commitment 
relies on our suppliers 
ensuring that all goods 
are produced in a safe 
working environment 
where workers’ rights 
are respected.

20

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTensure that our goals are aligned, ensuring the benefits 
of compliance and continued improvements to working 
conditions are beneficial to all parties.

of the business to ensure that the Group’s systems remain 
robust and that the Group’s strict Ethical Code of Practice 
is adhered to. 

Much of our product is sourced from China, with 
a significant percentage manufactured in the UK. 
We understand the importance of supply chain and 
ethical compliance transparency and are committed to 
continuously driving improvements through non-compliance 
remediation, factory visits and supporting suppliers to 
ensure their compliance with our expectations. Whilst we 
have worked with many of our suppliers for a number of 
years, developing long-lasting relationships which are based 
on mutual trust and expertise, we ensure that compliance 
is verified both by our resources and independently. 

In the past year we have sourced product across 10 
countries. We ensured compliance with our Ethical Code 
of Practice through:

•  engaging with specialist third-party auditors to provide 
appropriate accreditation before any new suppliers are 
approved and conduct independent audits of each of the 
factories within our supply chain on an ongoing basis; 

•  regular checks and visits with our suppliers in the 

Leicester region by our locally based Ethical 
Compliance Manager;

•  working closely with suppliers to ensure that their 

working environments are compliant with health and 
safety requirements to address COVID-19;

•  working with our partners, which are major UK 

retailers, to ensure the compliance of our supply chain 
and share best practice processes; 

•  ensuring compliance with the process to provide clear 
visibility of the factory address where every QUIZ 
product is being made to prevent any unauthorised 
sub-contracting; and

•  conducting audits and random factory site visits across our 
supply chain to increase ongoing visibility of compliance 
with the Group’s strict values and requirements.

In addition, all our suppliers are required to confirm 
compliance with our Restricted Raw Material Sourcing 
declaration to ensure raw materials are ethically sourced.

The Board will continue to prioritise ensuring that the 
Group maintains an ethical and responsible supply chain 
that all QUIZ’s stakeholders can be proud of. We are 
committed to continually investing in this critical area 

Our public statement with regards to the Modern Slavery 
Act, detailing our progress and commitment, is available 
at www.quizgroup.co.uk.

RE SPEC TING OU R E NVIRONME NT
QUIZ is committed to protecting the environment and has 
looked at a number of areas across our business, including 
our stores and offices, carbon emissions, packaging and 
waste. We have taken action to minimise any negative 
aspects of our operations and to help create a positive 
impact for the future.

G reenhouse gas emissions 
The Group reports on all the greenhouse gas (“GHG”) 
emission sources as required under the Streamlined 
Energy and Carbon Reporting (“SECR”) legislation. 

The methodology used to calculate our emissions is 
the GHG Protocol Corporate Accounting and Reporting 
Standard (revised edition), based on the operational control 
approach, i.e. where the Group operates the facility or asset. 
The space occupied by the Group within concession stores 
is excluded from the calculations because the Group has 
neither financial nor operational control over a concession 
area. Data has been calculated using BEIS 2019 emission 
factors for all carbon streams. All emission and energy 
usage reported is UK based, which complies with the 
requirements for large unquoted companies. 

UK GHG emissions data1

FY 2021

FY 2020

Scope 1 (tonnes CO2e)2 combustion of 
fuel operation of facilities and 
refrigeration

Scope 2 (tonnes CO2e)3 electricity, 
heat, steam and cooling purchased for 
own use

Total Scope 1 and Scope 2 emissions

Intensity metric (tonnes of CO2e 
per £million of retail revenue)

291

303

669

960

1,077

1,379

24.2

11.7

1.   Figures represent a twelve-month period ending at or around 

the financial year end. 

2.   Scope 1: emissions associated with our direct activities, such 
as heating our stores, offices, warehouses and company cars. 

3.  Scope 2: emissions from the electricity we purchase.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

21

SO C I A L R E SP ONSI BI L I T Y CONTINUED

RESPECTING OUR ENVIRONMENT continued
G reenhouse gas emissions continued
During the year with our stores closed for more than 
half of their potential trading hours and many colleagues 
working from home, our direct business operations were 
reduced resulting in a reduction in our GHG emissions 
across this period. In addition, we are realising the benefit 
of incremental changes made across the organisation 
to reduce energy consumption. The decline in total 
emissions of 30% did not compensate for the 66% decline 
in revenues during the year resulting in an increase in the 
Intensity Metric from 11.7 to 24.2 tonnes of CO2e per 
£million of retail revenue.

Our Sustainability Road Map has prioritised addressing 
Climate Change and further to this subsequent to the 
year end, we have made significant progress to reduce 
our carbon usage as all our electricity and gas in the 
United Kingdom is now sourced under renewable green 
carbon free arrangements. This will result in a saving of 
over 900 tonnes in annual carbon emissions. It is intended 
to convert our Irish operations to similar arrangements 
when their existing contracts are due for renewal later 
in the year.

Waste
Key to protecting our environment is the reduction of 
waste across our head office, stores and warehouses. 
We are working hard to reduce the amount of waste 
generated and also to increase the amount recycled. 

•  All of our product which was to be disposed of was 
recycled or donated to charity resulting in Zero 
Landfill impact from these disposals. 

•  Our increased focus on following best practice 

processes in respect of recycling has helped to reduce 
the amount of cardboard waste going to landfill by 60 
tonnes and general waste by 78 tonnes in the year.

•  Ensuring that all wood utilised across the business is 

recycled with approximately 8 tonnes of broken pallets 
having been chipped and recycled into RDF fuels or 
new production processes.

•  All paper consumed in the business has been switched 
to sources with zero carbon impact and used paper 
is disposed in recycling facilities.

In the next year we intend to utilise more recycled 
material in our products.

Packaging and pl astics 
Packaging and plastics are another key area of focus 
for reducing our impact on the environment. We have 
therefore been working hard to minimise the total 
amount of packaging used by the Group and to move 
to sustainable materials in our packaging. In the last 
year we have made progress in this area: 

•  All in-store and online delivery plastic bags are now 

sourced from recycled material.

•  All cardboard packaging is sourced from recycled material.

•  Any plastic waste generated at our distribution centre 
of head office is compacted and directly transported 
to recycling facilities with approximately 10 tonnes 
of polythene having been sent to a plastic processor 
to become a new carrier bag or similar product.

OU R QU IZ COMM U NIT Y 
Our focus in the last year has been to support our 
colleagues during the COVID-19 lockdown period. We 
were proactive in our decision making both in terms of 
moving to remote working and closing our stores before 
the Government-imposed lockdown. In addition, we 
closed our distribution centre and ceased online sales 
for a number of weeks to ensure that this facility was 
adapted to be as safe as possible. We utilised the furlough 
arrangements to preserve as many roles as possible. 
Through the period we increased the frequency of our 
business-wide communications to help support staff, 
including furloughed employees. 

In operating our business, the talent, creativity and 
passion of our people are at the heart of the QUIZ 
culture. Everything we do is with the customer in mind. 
Our customer-first mentality is embedded at our head 
office, in our stores and concessions, and throughout 
the markets where our teams operate.

The value we place in our people is shown in the way 
we motivate them. We encourage new learnings and 
development as well as reward their valuable 
contribution.

We encourage new talent and cultivate creative ideas 
and, as a team, we are always looking to push boundaries 
and explore opportunities. Many of our employees have 
been with QUIZ for much of their working years and, as 
the QUIZ community grows and we welcome new talent 
and new ways of doing things, this team-based approach 
will always remain at our core.

We care about the local communities in which we work 
and make sure we positively contribute to those local 
communities in which we reside. Our dedicated teams, at 
head office and across our stores, hold fundraising events 
and sample sales on behalf of local charities. In addition, 
the funds raised along with revenue raised through 
the sale of plastic bags in store are distributed to local 
charities based upon staff input as to how money 
should be allocated.

We are committed to ensuring that all our team members, 
regardless of gender, receive the same support and 
opportunities to progress, develop and enjoy a rewarding 
career with us. Our latest gender pay gap information 
(gender pay gap is the difference between our male 
and female mean and median salaries across the whole 
organisation) reported a 10.0% median pay gap, which 
is below the UK national average of 15.5%. 

22

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORTREDUCTION IN AMOUNT OF 
CARDBOARD WASTE GOING 
TO LANDFILL

60 TONNES

REDUCTION IN AMOUNT 
OF GENERAL WASTE

78 TONNES

The fact that a gender pay gap exists at QUIZ is, we 
believe, due to the structure of our business rather than 
any differentials in how we pay men and women for doing 
the same role. We continue to look at ways that we can 
evolve and improve these results.

As a responsible business, we encourage diversity in the 
workplace and we are committed to treating everyone 
fairly and ensuring that everyone – no matter what their 
background, race, ethnicity, gender or disability – has 
the same opportunities to progress, develop and enjoy 
a rewarding career. If an employee were to become 
disabled whilst in employment and as a result was unable 
to perform his or her duties, every effort would be made 
to offer suitable alternative employment and assistance 
with retraining. We continue to support the development 
of all our colleagues – in particular our talented female 
colleagues into leadership roles. We will continue to 
support all colleagues to ensure they have a long and 
rewarding career with us.

We encourage new talent and cultivate creative ideas 
and, as a team, we are always looking to push boundaries 
and explore opportunities.

The Strategic Report relates to the content  
on pages 2 to 25.

TARAK RAMZAN CHIEF EXECUTIVE
30 September 2021

Our focus in the last year has 
been to support our colleagues 
during the COVID-19 lockdown 
period. We were proactive in our 
decision making both in terms 
of moving to remote working 
and closing our stores before the 
Government-imposed lockdown.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

23

SECTION 172 STATEMENT

This statement describes how the Directors have had 
regard to the matters set out in section 172 of the 
Companies Act 2006, as modified by the Companies 
(Miscellaneous Reporting) Regulations 2018, in exercising 
their duty to promote the success of the Company for 
the benefit of its members as a whole. Whilst not a 
requirement under Jersey Company Law, the Directors 
consider disclosure of this statement to be in-line with 
best practice reporting. Within the fast-moving fashion 
retail sector, the operational cycle is short. Despite this, 
the Board remains mindful that its strategic decisions 
can have long-term implications for the business 
and its stakeholders, and these implications are 
carefully assessed.

The Directors consider that the following groups are 
the Company’s key stakeholders. The Board seeks to 
understand the respective interests of such stakeholder 
groups so that these may be properly considered in the 
Board’s decisions. This is done through various methods, 
including: direct engagement by Board members; receiving 
reports and updates from members of management who 
engage with such groups; and coverage in our Board papers 
of relevant stakeholder interests with regard to proposed 
courses of action. 

A . E MPLOYE E E NGAG E ME NT 
Our employees rely on us to provide stable employment 
and opportunities to realise their potential in a working 
environment where they can be at their best. The quality, 
commitment and effectiveness of the Group’s employees 
are crucial to its continued success and their engagement 
is encouraged through: 

•  communications to disseminate relevant information 

including information on matters of concern as well as 
economic factors affecting the Group performance; and

•  encouraging employee feedback through their line 
manager or, where there are concerns with regards 
to confidentiality, through our HR team. 

See also: Social Responsibility section of this Annual Report.

B . CUSTOME RS 
We look to develop brand loyalty by providing customers 
with product that allows them to stand out from the 
crowd. The Group maintains an ongoing dialogue with 
its customers, who are the reason we exist, to ensure 
that our offer remains attractive through: 

•  news announcements on the Group’s website and 
through the regulated market announcements; 

•  engagement with customers through communication 
activities performed through the brand’s social media 
sites and via email where customers have opted in to 
receive such communication; and

•  undertaking reviews and surveys to better understand 

our customers.

See also: Social Responsibility section of this Annual Report.

C . SUPPLIE RS AND PARTNE RS
Our suppliers and partners rely on us to generate revenue 
and employment for them. The Group maintains an 
ongoing dialogue with its suppliers and partners, which 
help to make and distribute or product, through: 

•  comprehensive induction processes for new employees; 

•  comprehensive assessment and onboarding process 

•  policies and programmes designed to encourage 

employees to become interested in the Group’s activities 
and to reward employees according to their contribution 
and capability and the Group’s financial performance; 

for all new QUIZ product suppliers;

•  annual independent compliance audits for product 

suppliers using the SMETA process;

We look to develop brand 
loyalty by providing 
customers with product 
that allows them to stand 
out from the crowd. 
The Group maintains 
an ongoing dialogue with 
its customers, who are 
the reason we exist, to 
ensure that our offer 
remains attractive.

24

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

STRATEGIC REPORT•  engaging in supplier face-to-face meetings; and email 
and telephone conversations with Executive Directors 
and senior management; and

•  regular reviews with partners to assess commercial 
performance, compliance with QUIZ’s expectations 
and potential improvements.

See also: Principal Risks and Uncertainties and Social 
Responsibility sections of this Annual Report.

accounting and reporting updates and tax accounting and 
reporting compliance.

See also: Principal Risks and Uncertainties section of this 
Annual Report.

The key Board decisions and their impact on stakeholders 
in the year included:

Reaction to COVID -19
The Board reviewed the response to the impact of 
COVID-19 on key stakeholders:

D. COMM U NIT Y AND E NVIRONME NT 
We strive to operate a sustainable and responsible Group. 
The Group has an increased focus on key environmental 
goals, including regarding energy efficiency and waste 
reduction, and will update on progress in these areas 
in future reports. 

See also: Social Responsibility section of this Annual Report.

•  Employees – the welfare and health and safety of 

employees was prioritised with the closure of stores, 
the head office and the distribution centre in advance 
of the UK Government lockdown as well as providing 
support to establish a flexible working environment. 
The Group also utilised the Government CJRS to 
preserve the maximum number of jobs.

E . SHARE HOLDE RS 
We rely on our shareholders as providers of capital to further 
our business objectives. The Group has an active programme 
of investor relations, which is described in detail in the 
Corporate Governance section of this Annual Report.

The Group maintains communication with institutional 
shareholders through individual meetings with Executive 
Directors, particularly following publication of the Group’s 
interim and full year preliminary results. 

The Board is informed of shareholder views as part of 
the regular reporting process and matters for discussion. 

The annual general meeting is an important opportunity 
for communication with both institutional and private 
shareholders and also typically involves a short statement 
on the Company’s latest trading position. Shareholders 
may ask questions of the full Board, including the Chairs 
of the Audit, Remuneration and Nomination Committees. 
In the past year given the prevailing circumstances in 
relation to COVID-19, consistent with the practice adopted 
by numerous other listed companies, the annual general 
meeting was a closed meeting. Shareholders were invited 
to submit questions by email and responses were 
provided directly. 

The result of the proxy votes submitted by shareholders in 
respect of each resolution are available on the Company’s 
website or on request from the Company Secretary. 

General information about the Group is also available on 
the Group’s website: www.quizgroup.co.uk. This includes 
an overview of activities of the Group and details of all 
recent Group announcements.

F. GOVE RNME NTS AND TA X AUTHORITIE S
We seek to enjoy a constructive and cooperative 
relationship with the bodies that authorise and regulate 
our business activities. This helps us maintain a reputation 
for high standards of business conduct. The Group has 
processes in place to monitor new regulations and 
compliance requirements that may impact the business, 
including, for example, product regulations, financial 

•  Customers – increased communication through direct 
correspondence and social media along with provision 
of more casual clothes to compensate for the reduced 
demand for occasion wear and established safe socially 
distanced store environments.

•  Partners – worked with partners to reschedule stock 

allocations and reduce stock levels as well as to amend 
the product offering going forward and maximise their 
opportunities for future success.

•  Shareholders – the steps to reduce costs and preserve 
cash going forward allowed the business to remain 
financially viable until demand recovers.

Restructuring of the store estate
The Board undertook a restructuring of the store estate 
post year end which resulted in the administration of 
Kast Retail Limited (In Administration), the subsequent 
purchase of its trade and certain assets and the negotiating 
of leases for previously occupied stores. This benefited 
a number of stakeholders through ensuring the viability 
of this business going forward:

•  employees – persevered the maximum number of roles 

going forward;

•  customers – maintained the omni-channel model 
to allow customers to access QUIZ where most 
convenient for them and to preserve the popular click 
and collect option for online customers;  

•  suppliers – maximised potential future revenues and 
opportunities for suppliers to maintain their business 
with QUIZ; and

•  shareholders – improved future cash flows and 

profitability of the Group through securing lower 
annual lease costs.

This statement and the Strategic Report were 
reviewed and approved by the Board on 
30 September 2021 and is signed on its behalf by:

TARAK RAMZAN CHIEF EXECUTIVE
30 September 2021

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

25

BOARD OF
DIRECTORS

A

N

PETER 
COWGILL

INDE PE NDE NT 
NON - E XECUTIVE 
CHAIRMAN

TARAK 
RAMZAN

CHIE F 
E XECUTIVE 

GERARD 
SWEENEY

CHIE F 
FINANCIAL 
OFFICE R

Peter was appointed Executive Chairman 
of JD Sports Fashion Plc in March 2004, 
prior to which he was Finance Director. 
Peter has been instrumental in driving 
the strong performance of JD Sports 
Fashion over the past decade. Peter is 
also the Non-Executive Chairman of 
Roxor Group Limited.

Tarak opened his first QUIZ retail store 
in Glasgow in 1993. After inheriting his 
father’s manufacturing business aged 18, 
Tarak made the decision to move into 
retail once UK manufacturers began to 
move offshore. With his passion for retail 
and a keen eye for fashion and product, 
he has steered the Company to success 
using a strategy that is centred around 
QUIZ’s distinctive selling proposition and 
ability to stay ahead of the competition. 
Tarak has developed QUIZ’s fast-fashion 
business model over the years and is 
responsible for brand strategy, buying 
and merchandising.

Gerard joined QUIZ in September 2016 
as Chief Financial Officer. He was 
previously the Group Finance Director 
at Robert Wiseman Dairies PLC, where 
he worked for 15 years. Gerard is 
responsible for the finance function, the 
development of systems and reporting 
to support the business. After completing 
an Accountancy degree, he qualified as 
a chartered accountant when working 
with Arthur Andersen. Gerard is also 
the Company Secretary.

26

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

CORPORATE GOVERNANCESHERAZ  
RAMZAN

CHIE F 
COMME RCIAL 
OFFICE R

N

R

A

N

R

CHARLOTTE 
O’SULLIVAN

INDE PE NDE NT 
NON - E XECUTIVE 
DIREC TOR

ROGER 
MATHER

INDE PE NDE NT 
NON - E XECUTIVE 
DIREC TOR

Sheraz joined QUIZ in 2003 after 
completing a degree in Engineering and 
then a Master’s in Business Management. 
Initially tasked with raising the profile of 
the non-clothing merchandise part of the 
business, he developed a fast and flexible 
Far East supply chain, supporting growth 
of the footwear and accessories ranges. 
In his current role, Sheraz is responsible 
for strategic planning, brand marketing 
and facilitating Company growth by 
engaging with new partners and territories. 
He plays a role in overseeing the 
development of the QUIZ domestic 
and international online operations.

Charlotte has over 15 years’ 
experience in luxury marketing and 
leading omni-channel business 
transformation. She is the Marketing and 
Digital Director at Mulberry Group plc, 
where she is an executive board member 
and is responsible for driving an integrated, 
customer-centric business strategy across 
the marketing, press and digital teams. 
Charlotte previously held ecommerce and 
marketing roles with decoration specialist 
St Nicolas and luxury lingerie brand Myla, 
before joining Mulberry in 2007. 
Charlotte chairs the Nomination 
Committee of QUIZ.

Roger was previously the Group 
Finance Director and a board member 
of Mulberry Group plc for eight years, 
stepping down in May 2016. Roger is 
a Fellow of the Institute of Chartered 
Accountants in England and Wales having 
trained professionally with Price Waterhouse. 
He spent the previous ten years in senior 
finance and commercial roles within the 
multinational Otto Group based in both 
Hong Kong and the United Kingdom. 
Roger is also a Non-Executive Director 
and the Audit Committee Chair of 
Science in Sport plc. Roger chairs the 
Audit Committee and the Remuneration 
Committee of QUIZ.

A

N

R

Audit Committee

Nomination Committee

Remuneration Committee

Committee Chair

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

27

GOVERNANCE
FRAMEWORK

PETER COWGILL
Independent Non-Executive Chairman

I have pleasure in introducing the QUIZ plc 
Corporate Governance Statement. The Board 
continues to be committed to supporting 
high standards of corporate governance. 
In this section of the Annual Report we set 
out our governance framework and describe 
the work we have done to ensure good 
corporate governance throughout 
QUIZ plc and its subsidiaries. 

BOARD GOVE RNANCE 
The Company is listed on the Alternative Investment 
Market of the London Stock Exchange. The Company 
continues to adopt the Quoted Companies Alliance 
Corporate Governance Code (the “QCA Code”). The 
Directors support the principles contained in these 
requirements and apply these where they consider they 
are appropriate for a company of QUIZ plc’s size and 
nature. The Directors are committed to continuing to 
maintain high standards of corporate governance. 

Further details are set out on the Group’s Investor 
Relations website at www.quizgroup.co.uk/governance.

THE BOARD OF DIREC TORS
The Board comprises three Executive Directors and three 
Non-Executive Directors reflecting a blend of different 
experience and backgrounds. Each of the Non-Executive 
Directors are considered “independent”. Further details 
regarding the Directors are set out on pages 26 and 27. 

The experience and knowledge of each of the Directors 
give them the ability to constructively challenge strategy 
and to scrutinise performance. 

ROLE OF THE BOARD
The Board is collectively responsible for the long-term 
success of the Group. It provides entrepreneurial leadership, 
sets Group strategy, upholds the Group’s culture and values, 
reviews management performance and ensures that the 
Group’s obligations to shareholders are understood and met. 

The Board is committed to a strong ethical corporate 
culture and ensuring that the culture in the business is 
consistent with the Company’s objectives, strategy and 
business model as outlined in the Strategic Report and 
addresses the principal risks and uncertainties. The Board 
achieves this by:

•  encouraging diversity, inclusion and equal opportunities 
for all employees as outlined in the Social Responsibility 
section of this report;

• 

investment in training and development;

•  regular communication with employees with regard 

to developments in the business;

•  appropriate induction for new employees;

• 

investment in a head office which provides a creative 
environment consistent with the Group’s values; and

•  robust procedures to monitor and report upon 

compliance from suppliers with the Group’s Ethical 
Code of Practice.

The Board monitors and assesses the culture in the 
business through feedback received at Board meetings 
with regard to matters such as regular reports on ethical 
compliance, compliance with health and safety standards 
and personnel matters such as employee retention, feedback 
from employees and training and development initiatives.

BUSINE SS MODE L AND STR ATEGY
QUIZ is an omni-channel fashion brand, specialising in 
occasion wear and dressy casual wear. It delivers a distinct 
proposition that allows its customers to stand out from 
the crowd. Its business model encompasses online sales, 
standalone stores, concessions, international franchises 
and wholesale arrangements.

Amongst the key challenges in executing its business model 
is ensuring products remain relevant and appropriately 
priced for QUIZ’s customers. It works closely with 
employees, customers, supplier and partners in executing 
its strategy. Further details of this engagement are given 
in the Section 172 Statement on pages 24 and 25.

HOW THE BOARD OPE R ATE S
The Executive Directors are responsible for business 
operations and for ensuring that the necessary financial and 
human resources are in place to carry out the Group’s 
strategic aims. The Non-Executive Directors’ role is to 
provide an independent view of the Group’s business, to 
constructively challenge management and to help develop 
proposals on strategy. The Board as a whole, reviews all 
strategic issues and key strategic decisions on a regular basis. 

All Directors take decisions objectively in the interests 
of the Group. 

The Chairman, aided by the Company Secretary, takes 
responsibility for ensuring that the Directors receive 
accurate, timely and clear information.

Directors are aware of their right to have any concerns 
recorded in the Board minutes.

28

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

CORPORATE GOVERNANCEMAT TE RS RE SE RVE D FOR THE BOARD
The Board has a formal schedule of matters reserved to it 
for decision, including the approval of annual operating and 
capital expenditure plans and the review of performance 
against these plans and the Group’s strategy and 
objectives, treasury and risk management policies. 

AT TE NDANCE AT BOARD 
AND COMMIT TE E ME ETINGS
The table below shows the attendance of individual 
Directors at Board and Committee meetings of which 
they were members during the year. 

BOARD ME ETINGS
The Board met nine times in the year. 

This included five scheduled Board meetings with 
the items covered including the evaluation of financial 
performance; the monitoring of performance against key 
budgetary targets; updates on governance, finance, legal 
and risk matters; health and safety; and proposals for 
any major items of capital expenditure. For all scheduled 
Board meetings an agenda is established and a Board 
pack is circulated at least 48 hours ahead of the meeting.

Attendance at meetings during the year is noted below.

The Board receives reports from the Executive Directors 
to enable it to be informed of and supervise the matters 
within its remit. The Board considers at least annually 
the Group’s strategic plan. 

Where issues arise at Board meetings, the Chairman 
ensures that all Directors are properly briefed and, when 
necessary, appropriate further enquiries are made. 

In addition to scheduled meetings, the Board will convene 
to consider significant issues as they arise. There were 
four Board meetings in the current year to consider such 
issues which included the administration of the subsidiary 
Kast Retail Limited and consideration of supply chain 
issues which arose during the year.

BOARD COMMIT TE E S
The Board has three separate Board Committees: Audit, 
Remuneration and Nomination. 

Each Committee has written terms of reference setting 
out its duties, authority and reporting responsibilities, with 
copies available on request from the Company Secretary. 
The terms of reference of each Committee are kept under 
review to ensure they remain appropriate and reflect any 
changes in legislation, regulation or best practice. The 
Company Secretary is the secretary of each Committee.

A report from each Committee follows this commentary 
regarding the governance framework.

TIME COMMITME NTS
The Board is satisfied that the Chairman and each of the 
Non-Executive and Executive Directors continue to be 
able to devote sufficient time to the Company’s business. 

The time commitment required from each Director 
includes attending the Board and Committee meetings 
outlined below, receiving and providing feedback on 
business developments on a weekly and monthly basis 
and being available between Board meetings for further 
discussion and feedback.

EVALUATION
During the year the Chairman conducted an internal 
evaluation of the Board (including sub-committees and 
individual Board members). This evaluation considered 
the performance, commitment and contribution of each 
Director and that the Board members’ respective skills 
complement each other and enhance the overall 
operation of the Board. The results of this evaluation 
were confirmed to the Board and its Committees to 
advise whether they are operating to the satisfaction 
of the Chairman and achieving their objectives. 

The review supported the current structure, the skills 
available and the overall operation of the Board with 
no major changes being required. 

It is considered that the Board provides an appropriate 
mix of skills and personal qualities with substantial 
experience of working across the retail sector with 
expertise in different areas. This provides the Board with 
the capabilities to deliver the strategy of the Group and 
to benefit shareholders over the medium to long term.

DEVE LOPME NT
The Company Secretary ensures all Directors are kept 
abreast of changes in relevant legislations and regulations, 
with the assistance of the Group’s advisers where appropriate.

In addition, the Group is supportive in providing access 
to training for any Directors who deem this necessary 
to keep their skills up to date.

Board

Eligible
to attend

Audit 
Committee

Remuneration 
Committee

Nomination 
Committee

Eligible

Eligible

Eligible

Attended

to attend Attended

to attend Attended

to attend Attended

Peter Cowgill

Tarak Ramzan

Sheraz Ramzan

Gerard Sweeney

Charlotte O’Sullivan                

Roger Mather

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

As at 28 September 2021, the Board has met twice, the Audit Committee has met twice and the Remuneration and 
Nomination Committees have met once since the end of the financial year. All applicable Directors attended these 
meetings. Gerard Sweeney resigned from the Remuneration Committee during the year.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

29

               
             
   
   
               
               
               
               
               
               
   
   
               
   
   
               
               
   
   
   
   
G OV E R NA NC E F R A M E WOR K CONTINUED

E X TE RNAL APPOINTME NTS
In the appropriate circumstances, the Board may authorise 
Executive Directors to take non-executive positions in 
other companies and organisations provided the time 
commitment does not conflict with the Director’s duties 
to the Company. The appointment to such positions is 
subject to Board approval.

CONFLIC TS OF INTE RE ST
At each meeting the Board considers Directors’ conflicts of 
interest. The Company’s Articles of Association (the “Articles”) 
provide for the Board to authorise any actual or potential 
conflicts of interest. 

INDE PE NDE NT PROFE SSIONAL ADVICE
Directors have access to independent professional advice 
at the Company’s expense. In addition, they have access 
to the advice and services of the Company Secretary, 
who is responsible for advice on corporate governance 
matters to the Board.

The Group continues to review its system of internal 
control to ensure compliance with best practice, whilst 
also having regard to its size and the resources available.

ANNUAL G E NE R AL ME ETING (“AG M ”) 
The Company’s AGM will take place on 25 November 2021. 
The Annual Report and Accounts and Notice of the AGM 
will be sent to shareholders in advance of this date.

AU DITORS’ INDE PE NDE NCE
The Audit Committee reports to the Board on the 
effectiveness, value and independence of the auditors 
on an annual basis. The Audit Committee has established 
guidelines for the value of non-audit services permitted 
to be undertaken by the auditors above which their 
specific approval is required to ensure that any such work 
does not interfere with their independence. The Board is 
satisfied with the independence and objectivity of the 
auditors, RSM UK Audit LLP, and is recommending their 
re-appointment at the AGM.

PETER COWGILL NON-EXECUTIVE CHAIRMAN
30 September 2021

DIREC TORS’ AND OFFICE RS’ 
LIABILIT Y INSU R ANCE
The Company has purchased directors’ and officers’ 
liability insurance during the year as allowed by the 
Company’s Articles.

RISK MANAG E ME NT 
AND INTE RNAL CONTROL S
The Board has ultimate responsibility for the Group’s 
system of internal control and for reviewing its 
effectiveness. However, any such system of internal 
control can provide only reasonable, but not absolute, 
assurance against material misstatement or loss. 

The Board confirms that there are ongoing procedures 
for identifying, evaluating and managing significant risks 
faced by the Group and that it has reviewed these risks 
and the procedures with management before the financial 
year end. The Board considers that the internal controls 
in place are appropriate for the size, complexity and risk 
profile of the Group. The principal elements of the 
Group’s internal control system include: 

•  the day-to-day management of the activities of 

the Group by the Executive Directors; 

•  a detailed annual budget is prepared including an 
integrated profit and loss account, balance sheet 
and cash flow statement. The budget is approved 
by the Board; 

•  monthly reporting of performance against the budget 

is prepared and reviewed by the Board; 

•  a schedule of delegated authority is maintained which 
defines levels of approval authority over such items as 
capital expenditure, commercial contracts, litigation 
and treasury matters; and 

•  the maintenance of a risk register which is reviewed 

at least annually by the Board. 

30

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

CORPORATE GOVERNANCEAUDIT COMMITTEE REPORT

•  considering the reports from external auditors 

identifying any accounting or judgemental issues 
requiring the Board’s attention; and

•  observations of internal controls and reviewing the 

Company’s risks. 

The Committee meets a minimum of twice per year.

ROLE OF THE E X TE RNAL AU DITORS
The Audit Committee reports to the Board on the 
effectiveness, value and independence of the auditors on 
an annual basis. The Audit Committee also approves the 
extent of non-audit work undertaken by the auditors to 
ensure that it does not interfere with their independence 
and has established guidelines for the value of non-audit 
services permitted to be undertaken by the auditors. 

AU DIT PROCE SS
The external auditors prepare an audit plan that sets out 
the scope of the audit, key areas of audit focus, audit 
materiality and the audit timetable for audit work. This 
plan is reviewed and agreed in advance by the Audit 
Committee. Following the completion of their work, 
the external auditors present their findings to the 
Audit Committee for discussion.

INTE RNAL AU DIT
At present the Group does not have an internal audit 
function. In view of the size and nature of the Group’s 
business, the Committee believes that management 
is able to derive assurance as to the adequacy and 
effectiveness of internal controls and risk management 
procedures without a formal internal audit function. 
This will be kept under review as the business evolves.

RISK MANAG E ME NT 
AND INTE RNAL CONTROL S
The Group has a framework of risk management and 
internal control systems, policies and procedures. The 
Audit Committee is responsible for reviewing the risk 
management and internal control framework and ensuring 
that it operates effectively. The Committee has reviewed 
the framework and is satisfied that the internal control 
systems in place are currently operating effectively. 

WHISTLE B LOWING
The Group has in place a whistleblowing policy which 
sets out the formal process by which an employee of the 
Group may, in confidence, raise concerns about possible 
improprieties in financial reporting or other matters. 
During the period, there were no incidents for consideration.

GOING CONCE RN
The Directors have prepared a detailed financial forecast 
with a supporting business plan covering the medium-term 
future. Further detail on the going concern review is contained 
in Note 1 of the financial statements. The forecast indicates 
that the Group have adequate resources to continue in 
operational existence for the foreseeable future. For this 
reason, they continue to adopt the going concern basis in 
preparing financial statements.

ROGER MATHER AUDIT COMMITTEE CHAIR
30 September 2021

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

31

ROGER MATHER
Committee Chair

OTHE R ME MB E RS
Peter Cowgill

On behalf of the Board, I am pleased to present the Audit 
Committee Report for the year ended 31 March 2021. 

The Committee’s responsibilities include monitoring 
the Group’s compliance with corporate governance and 
financial reporting requirements. It reviews the output of 
external audits, internal reports on risk management and 
internal control systems as well as the content of the 
Group’s annual financial statements. It is responsible for 
monitoring the extent of non-audit services and advising 
on the appointment of external auditors.

In addition, the Committee reviews the effectiveness of 
the Group’s internal controls and risk management systems 
and reports on these to the Board. The ultimate responsibility 
for reviewing and approving the Annual Report and Accounts 
and the half-yearly reports remains with the Board.

ME MB E RS OF THE AU DIT COMMIT TE E
The Audit Committee comprises two Non-Executive 
Directors: me, as Chair of the Committee, and Peter Cowgill. 

The external auditors (RSM UK Audit LLP), Chief Executive 
and Chief Financial Officer also attend Committee meetings 
by invitation. The Committee has met twice since 
30 November 2020, being the date the Group’s last 
Annual Report was approved.

The Board is satisfied that I, as Chair of the Committee, 
have recent and relevant financial experience. I am a 
chartered accountant and was formerly Group Finance 
Director at Mulberry Group plc. 

The Committee has maintained dialogue with the auditors 
outside of the scheduled meetings and meets with the 
auditors without the presence of the Executive Directors 
and members of the finance team.

DUTIE S
The duties of the Audit Committee are set out in its terms 
of reference, which are available on request from the 
Company Secretary. 

Matters considered at these meetings included: 

•  reviewing and approving the Annual Report and 

Financial Statements for the year ended 31 March 2021;

•  discussion with the external auditors to confirm their 

independence and scope for audit work;

NOMINATION COMMITTEE REPORT

AC TIVIT Y DU RING THE YE AR
The Committee met once during the year. Given that 
there have been no resignations there was no requirement 
for recruitment to the Board in the current year.

During the year the Committee has focused its work 
on the following: 

•  The structure and composition of the Board and its 
Committees: The Committee discussed the skills, 
experience and diversity of the current Board and 
Committee members taking into account the current 
and future needs of the Group. The Committee 
believes that the Board has the necessary balance of 
skills, knowledge and experience for its current needs. 
The Committee believes that the Directors are able to 
devote sufficient time to the Group, taking into account 
their other directorships. 

•  Succession planning: The Committee discussed 

long-term succession planning and emergency cover, 
and the need to identify and develop talent both within 
the Group and from the wider market. 

CHARLOTTE O’SULLIVAN
Committee Chair

OTHE R ME MB E RS
Tarak Ramzan
Roger Mather

On behalf of the Board, I am pleased to present the 
Nomination Committee Report for the year ended 
31 March 2021. 

ME MB E RS OF THE 
NOMINATION COMMIT TE E
The Nomination Committee comprises two Non-Executive 
Directors, me, as Chair of the Committee, and Roger Mather, 
and the Chief Executive, Tarak Ramzan.

TE RMS OF RE FE RE NCE 
The Committee will keep its terms of reference under 
review with the main objective of ensuring that an 
appropriate management framework and governance 
structure are in place.

CHARLOTTE O’SULLIVAN NOMINATION 
COMMITTEE CHAIR
30 September 2021

DUTIE S 
The duties of the Nomination Committee are set out 
in its terms of reference, which are available on request 
from the Company Secretary. 

In carrying out its duties, the Nomination Committee 
is primarily responsible for:

•  reviewing the structure, size and composition 

of the Board;

•  recommending to the Board any changes required 

for succession planning;

• 

identifying and nominating for approval of the Board 
candidates to fill vacancies as and when they arise; 

•  reviewing the results of the Board performance 

evaluation process; and 

•  making recommendations to the Board concerning 

suitable candidates for the membership of the Board’s 
Committees and the re-election of Directors at the 
annual general meeting. 

The Nomination Committee meets at least once a year 
and otherwise as required and reports to the Board on 
how it has discharged its responsibilities.

32

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

PRINCIPLE S APPLIE D
The Remuneration Committee is committed to complying 
with the principles of good corporate governance in relation 
to the design of its remuneration policy and, as such, our 
policy takes account of the UK Corporate Governance Code 
and other best practice guidance (for example, the QCA 
Remuneration Guidance and the Investment Association’s 
Principles of Remuneration), as far as is appropriate to the 
Company’s management structure, size and listing.

The Non-Executive Directors of the Committee have 
no personal financial interest, other than as shareholders, 
in the matters to be decided. They have no conflicts of 
interest arising from cross-directorships or from being 
involved in the day-to-day business of the Group.

RE MU NE R ATION OF 
NON ‑ E XECUTIVE DIREC TORS
The Non-Executive Directors each receive a fee for their 
services, which is agreed by the Board taking into account 
the role to be undertaken. They are entitled to participate 
in the Company pension arrangements but do not participate 
in any of the equity or bonus schemes other than in relation 
to a Warrant Instrument entered into with Peter Cowgill 
on 18 July 2017 as described below.

Each Non-Executive Director who was in office during 
the year was initially appointed for a 36-month term from 
28 July 2017 unless terminated earlier by either party giving 
the other two months’ written notice. Each continues 
in their position with the same conditions with regards 
to termination.

RE M U NE R ATION POLICY 
FOR E XECUTIVE DIREC TORS
The Committee’s overarching aim is to attract and retain 
the highest calibre Directors and ensure reward for 
performance is competitive and appropriate for the 
results delivered. The remuneration package for each 
Executive Director incorporates performance and 
non-performance-related elements and:

• 

includes a market competitive salary, the level of 
which reflects the particular Director’s experience 
and the nature and complexity of their work;

•  rewards the Director’s personal performance 

(through the award of annual bonuses) and provides 
an appropriate link to the Company’s long-term 
performance and continued success (through the 
operation of share-based incentive schemes);

•  provides post-retirement benefits through 

contributions to an individual’s pension schemes 
or an equivalent cash alternative; and

•  provides employment-related benefits including the 
provision of a company car or cash alternative, life 
assurance, insurance relating to the Director’s duties, 
and medical insurance.

Each of the Executive Directors has a service contract 
with the Company that is terminable on twelve months’ 
notice by either party.

ROGER MATHER
Committee Chair

OTHE R ME MB E RS
Charlotte O’Sullivan

On behalf of the Board, I am pleased to present the 
Remuneration Committee Report for the year ended 
31 March 2021. 

The following narrative disclosures are prepared on 
a voluntary basis, are not subject to audit and will not 
be put to an advisory shareholder vote.

ME MB E RS OF THE 
RE M U NE R ATION COMMIT TE E
The Remuneration Committee comprises two Non-Executive 
Directors, me, as Chair of the Committee and Charlotte 
O’Sullivan. Gerard Sweeney, the Chief Financial Officer, 
was a member of the Remuneration Committee during 
the year until he resigned from the Committee on 
19 January 2021 to ensure compliance with best practice 
with regards to membership criteria.

The Executive Chairman, Chief Financial Officer and 
external advisers may be invited to attend meetings 
of the Remuneration Committee but do not take part 
in the decision making. The Company Secretary acts 
as secretary to the Committee.

DUTIE S
The duties of the Remuneration Committee are set out 
in its terms of reference, which are available on request 
from the Company Secretary. The terms of reference 
have been approved for the Remuneration Committee 
and are reviewed annually. 

The Committee’s primary responsibility is to determine, 
on behalf of the Board, the policy for the remuneration of 
the Executive Directors, the Company Secretary and such 
other members of the Executive Management Team of the 
Group as is deemed appropriate. It is furthermore responsible 
for determining the total individual remuneration packages 
of each Director including, where appropriate, bonuses, 
incentive payments and share options. 

The remuneration of the Non-Executive Directors 
is a matter for the Board.

No Director or senior manager may be involved in any 
decision as to his/her own remuneration. 

The Remuneration Committee meets at least twice a year.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

33

DI R EC T OR S’ R E M U N E R AT ION R E P ORT CONTINUED

SAL ARIE S , BONUSE S AND OTHE R 
INCE NTIVE SCHE ME S 
Each Executive Director receives a base salary and the 
opportunity to earn an annual bonus that is linked to the 
achievement of targeted levels of profit before tax in the 
relevant financial year. Annual bonuses will not normally 
exceed 100% of an individual’s salary. 

Long-term incentives are provided through the operation 
of the following arrangements that were first introduced 
in July 2017:

•  the QUIZ Company Share Option Plan (“CSOP”), which 
allows tax advantaged options to be granted over the 
Company’s shares to selected employees of the Group 
(including Executive Directors); and

•  the QUIZ Employee Share Option Plan (“ESOP”), which 
enables non-tax advantaged options to be granted 
to the same category of individuals. 

Options granted under the CSOP and ESOP generally 
vest after three years. No options were granted under 
the CSOP or ESOP in the year. Currently the ESOP is 
not being utilised.

The price per share payable on their exercise will normally 
be equal to the market value of a share on the date they 
were originally granted. Further detail of the options 
granted are provided in Note 25.

Given the existing size of their shareholdings, neither 
Tarak Ramzan nor Sheraz Ramzan have been granted 
awards under the CSOP.

The following information is required by the AIM Rules:

Basic 
salary/fees
£000

Bonus
£000

Taxable
 benefits
£000

Pension
 contributions
£000

2021 
Total
£000

Basic 
salary/fees
£000

Bonus
£000

Taxable
 benefits
£000

Pension
 contributions
£000

2020 
Total
£000

Executive 
Directors
Tarak Ramzan
Gerard Sweeney
Sheraz Ramzan
Non-Executive 
Directors
Peter Cowgill
Charlotte O’Sullivan
Roger Mather

158
127
117

65
34
39

540

—
—
—

—
—
—

—

15
10
9

—
—
—

34

22
13
13

1
1
—

50

195
150
139

66
35
39

180
130
130

75
35
40

624

590

—
—
—

—
—
—

—

16
10
9

—
—
—

35

22
13
13

1
1
—

218
153
152

76
36
40

50

675

Further to the challenging trading conditions experienced during the COVID-19 pandemic, the Directors supported the 
business by reducing their salaries by between 10% and 50% for a three-month period. In addition, the Executive Directors 
deferred the payment of a proportion of their salaries by between 10% and 50% for the remainder of the year. As a 
result, total salary payments of £116,250 included in the table above have been deferred; comprising £67,500 due to 
Tarak Ramzan, £9,750 due to Gerard Sweeney and £39,000 due to Sheraz Ramzan. These deferred payments remain 
outstanding. It is intended that they will be paid to the directors when the business has stabilised which will be 
determined by reference to the financial results for each six-month period post 31 March 2021.

Each of the Executive Directors receive a car allowance which is included under taxable benefits along with the cost 
of providing healthcare benefits and life assurance.

Pension contributions are paid into defined contribution schemes for four Directors. Gerard Sweeney receives a cash 
payment in lieu of pension contributions.

The above table does not include the value of share options or share awards to or held by the Directors.

WARR ANT INSTRU ME NT

Peter Cowgill

31 March
 2019

186,355

Granted

Exercised

31 March
 2020

Granted

Exercised

31 March
 2021

Exercise 
price 
(pence)

—

—

186,355

—

—

186,355

 80.50

The warrants are exercisable from 28 July 2017 to the earlier of their full exercise, Peter Cowgill ceasing to be a Director 
or the takeover of the Company.

34

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

CORPORATE GOVERNANCE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPTIONS G R ANTE D U NDE R THE CSOP

Scheme

31 March
 2020

Granted

Exercised

Surrendered

31 March
 2021

Exercise 
price 
(pence)

Gerard Sweeney

CSOP

180,600

—

—

— 180,600

15.75

The above options vest after three years and have no performance conditions. Further details of the CSOP are 
outlined in Note 25 of the financial statements.

E X TE RNAL NON - E XECUTIVE DIREC TOR POSITIONS 
The Company allows Executive Directors to hold external directorships subject to agreement by the Chair 
on a case-by-case basis and, at the discretion of the Committee, to retain the fees received from those roles.

SHARE PRICE INFORMATION
The market price of the QUIZ plc ordinary shares at 31 March 2021 was 12.78 pence and the range during the year 
was 4.75–12.78 pence.

STATE ME NT OF DIREC TORS’ SHARE HOLDINGS AND SHARE INTE RE STS
The interests of the Directors and their immediate families in the Group’s ordinary shares as at 31 March 2021 
were as follows:

Executive Directors
Tarak Ramzan
Gerard Sweeney
Sheraz Ramzan
Non-Executive Directors
Peter Cowgill
Charlotte O’Sullivan
Roger Mather

ROGER MATHER REMUNERATION COMMITTEE CHAIR
30 September 2021

Beneficially owned

Unvested outstanding 
share awards

2021

2020

2021

2020

25,313,539 25,313,539
12,422
6,579,334 6,579,334

12,422

—
180,600
—

—
180,600
—

93,168
6,213
12,422

93,168
6,213
12,422

186,335
—
—

186,335
—
—

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

35

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT

The Directors present their Annual Report on the affairs 
of the Group, together with the financial statements and 
Auditors’ Report, for the year ended 31 March 2021. 

PRINCIPAL AC TIVITIE S 
The principal activity of the Company is that of a holding 
company. The principal activity of its subsidiary 
undertakings is that of retailing clothes. 

BUSINE SS REVIEW 
The Directors are required to prepare the financial 
statements in accordance with applicable law and 
International Accounting Standards in conformity with the 
requirements of the Companies Act 2006. These set out 
the requirement for a fair review of the business, its 
position at the year end and a description of the principal 
risks and uncertainties facing the Group. The Strategic 
Report on pages 2 to 25 provides this commentary and 
these are incorporated by cross-reference and form part 
of this report. 

% of issued 
share capital held

Tarak Ramzan
Stonehage Fleming & Partners
Schroder Investment Management Limited
Omar Aziz
Kasim Akram
Nusrat Ramzan
Sheraz Ramzan
Mussarat Ramzan
Hargreaves Lansdown Asset Management
Haris Ramzan
Quaero Capital
Interactive Investor

14.3
11.9
11.2
6.4
6.3
6.1
5.3
5.2
5.1
5.0
4.4
4.1

FINANCIAL RISK MANAG E ME NT 
Details of financial risk management, objectives and 
policies are detailed in Note 29 to the financial statements.

RE SU LTS AND DIVIDE NDS
Results for the year ended 31 March 2021 are set out in 
the consolidated statement of comprehensive income on 
page 45. No dividends were paid in the current or prior 
year and no final dividend is recommended. 

GOING CONCE RN 
The Group’s going concern statement can be found 
in the Basis of preparation section in Note 1 to the 
financial statements. 

DIREC TORS
The biographies of the Directors in office at the date 
of this report are set out on pages 26 and 27. 

Details of the Directors’ beneficial interests are set out 
in the Remuneration Report on page 35.

The Company has purchased directors’ and officers’ 
liability insurance during the year as allowed by the 
Company’s Articles. 

SHARE CAPITAL AND SU BSTANTIAL 
SHARE HOLDE RS
Details of the issued share capital, together with details 
of the movements during the year, are shown in Note 24 
to the financial statements. The Company has one class 
of ordinary share and each ordinary share carries the right 
to one vote at general meetings of the Company.

At 31 March 2021 the Company had been notified of the 
following substantial shareholders comprising 3% or more 
of the issued ordinary share capital of the Company:

POST- BAL ANCE SHE ET EVE NTS 
There are no material post-balance sheet events 
to be disclosed. 

FUTU RE DEVE LOPME NTS
The Strategic Report on pages 2 to 25 sets out the likely 
future developments of the Group. 

POLITICAL DONATIONS 
No political donations were made during the year under 
review (2020: £Nil). 

E NGAG E ME NT WITH STAKE HOLDE RS
The Board’s responsibilities to promote the success of 
the Group are outlined in the Section 172 Statement on 
pages 24 and 25. Whilst not a requirement under Jersey 
Company law, disclosures are presented in line with the 
requirements of Section 172 of the United Kingdom 
Companies Act 2006, as modified by the Companies 
(Miscellaneous Reporting) Regulations 2018.

36

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

CORPORATE GOVERNANCESTRE AMLINE D E NE RGY AND 
CARBON RE PORTING
Our Streamlined Energy and Carbon Reporting 
is set out in the Social Responsibility section 
of this report.

E MPLOYE E INVOLVE ME NT 
The Directors recognise that communication with 
the Group’s employees is essential and the Group 
places importance on the contributions and views 
of its employees. Details of employee involvement 
are set out in the Social Responsibility Report on 
page 22 and Section 172 Statement on page 24. 

DISAB LE D E MPLOYE E S 
Details of the Group’s policy in relation to disabled 
employees are set out in the Social Responsibility 
Report on page 23. 

DISCLOSU RE OF INFORMATION 
TO THE AU DITORS 
In the case of each Director in office at the date the 
Directors’ Report is approved, the following applies:

•  the Director knows of no information, which 

would be relevant to the auditors for the purpose 
of their Auditors’ Report, of which the auditors 
are not aware; and

•  the Director has taken all steps that he/she ought 
to have taken as a Director to make him/herself 
aware of any such information and to establish 
that the auditors are aware of it. 

AU DITORS 
The auditors, RSM UK Audit LLP, have indicated their 
willingness to continue in office and a resolution 
seeking to re-appoint them will be proposed at the 
AGM. This Directors’ Report was approved by the 
Board of Directors and authorised for issue on 
30 September 2021.

ANNUAL G E NE R AL ME ETING 
The Company’s AGM will be held on 
25 November 2021.

GERARD SWEENEY COMPANY SECRETARY
30 September 2021

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

37

DIRECTORS’ RESPONSIBILITIES STATEMENT

The Directors are responsible for keeping accounting 
records which are sufficient to show and explain the 
Group’s transactions and are such as to disclose with 
reasonable accuracy at any time the financial position 
of the Group and enable them to ensure that the 
financial statements comply with the requirements of the 
Companies (Jersey) Law 1991. They are also responsible 
for safeguarding the assets of the Group and hence for 
taking reasonable steps for the prevention and detection 
of fraud and other irregularities. 

The directors are responsible for the maintenance and 
integrity of the corporate and financial information 
included on the Quiz plc website.

Legislation in Jersey governing the preparation and 
dissemination of financial statements may differ from 
legislation in other jurisdictions.

On behalf of the Board

TARAK RAMZAN CHIEF EXECUTIVE
GERARD SWEENEY CHIEF FINANCIAL OFFICER
30 September 2021

The Directors are responsible for preparing the Strategic 
Report, the Directors’ Report and the financial statements 
in accordance with applicable law and regulations.

Jersey company law requires the Directors to prepare 
Group financial statements for a period of not more 
than 18 months in accordance with generally accepted 
accounting principles. The Directors have elected under 
the AIM Rules of the London Stock Exchange and Jersey 
company law to prepare the Group financial statements 
in accordance with International Accounting Standards 
in conformity with the requirements of the 
Companies Act 2006.

The financial statements of the Group are required by law 
to give a true and fair view of the state of the Group’s affairs 
at the end of the financial period and of the profit or loss 
of the Group for that period and are required by International 
Accounting Standards in conformity with the requirements 
of the Companies Act 2006 to present fairly the financial 
position and performance of the Group. 

In preparing the Group financial statements, 
the directors should:

•  select suitable accounting policies and then apply 

them consistently;

•  make judgements and estimates that are reasonable 

and prudent;

•  for the Group financial statements, state whether they 
have been prepared in accordance with International 
Accounting Standards in conformity with the 
requirements of the Companies Act 2006; and

•  prepare the financial statements on the going concern 
basis unless it is inappropriate to presume that the 
Group will continue in business.

38

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

CORPORATE GOVERNANCEI N DE PE N DE N T AU DI T OR’ S R E P ORT

TO THE MEMBERS OF QUIZ PLC

OPINION
We have audited the financial statements of Quiz PLC and its subsidiaries (the ‘group’) for the year ended 31 March 2021 
which comprise consolidated statement of comprehensive income, consolidated statement of financial position, 
consolidated statement of changes in equity, consolidated statement of cashflows and notes to the financial statements, 
including significant accounting policies The financial reporting framework that has been applied in their preparation is 
applicable law and International Accounting Standards in conformity with the requirements of the Companies Act 2006.

In our opinion, the financial statements:

•  give a true and fair view of the state of the group’s affairs as at 31 March 2021 and of the group’s profit for the year 

then ended;

•  have been properly prepared in accordance with International Accounting Standards in conformity with the 

requirements of the Companies Act 2006; and

•  have been properly prepared in accordance with the requirements of the Companies (Jersey) Law 1991.

BASIS FOR OPINION
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the 
financial statements section of our report. We are independent of the group in accordance with the ethical requirements 
that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied 
to listed entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

CONCLUSIONS RE L ATING TO GOING CONCE RN
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting 
in the preparation of the financial statements is appropriate. Our evaluation of the directors’ assessment of the group’s 
ability to continue to adopt the going concern basis of accounting included: 

•  Review of management’s approved board paper which set out the going concern basis, key forecasting assumptions, 

sensitivities and conclusion.

•  Obtaining copies of management’s forecasts and sensitivity analysis for the Group and checking the mathematical 

accuracy of the forecasts.

•  Assessment of the forecasts compared to historical trading results and the key assumptions for expected growth, 

margin improvement and capital expenditure plans.

•  Undertaking our own stress test to consider circumstances under which headroom would be eroded.

•  Verifying the committed facilities available to the Group for the forecast period and the headroom this provided 

to the Group.

Based on the work we have performed, we have not identified any material uncertainties relating to events or 
conditions that, individually or collectively, may cast significant doubt on the group’s ability to continue as a going 
concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant 
sections of this report.

SU MMARY OF OU R AU DIT APPROACH

Key audit matters

•  Valuation of inventory.
•  Coronavirus Job Retention Scheme income.
•  Accounting for loss of control of Kast Retail Limited and Zandra Retail Limited asset 

purchase agreement.

•  Going concern.

Materiality

•  Overall materiality: £509,000 (2020: £501,000).
•  Performance materiality: £382,000 (2020: £376,000).

Scope

Our audit procedures covered 100% of revenue, 100% of total assets and 98% of profit before tax.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

39

I N DE PE N DE N T AU DI T OR’ S R E P ORT CONTINUED

TO THE MEMBERS OF QUIZ PLC

KEY AU DIT MAT TE RS
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of 
the group financial statements of the current period and include the most significant assessed risks of material 
misstatement (whether or not due to fraud) we identified, including those which had the greatest effect on the overall 
audit strategy, the allocation of resources in the audit and directing the efforts of the engagement team. These matters 
were addressed in the context of our audit of the group financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters. 

Valuation of inventor y

Key audit matter 
description
(as noted in the critical 
estimates and 
judgements section  
of the financial 
statements on  
page 55)

The Group purchases a significant quantity of its inventory from overseas suppliers. The impact 
of foreign exchange movements, together with the inherent nature of the goods which are 
typically subjected to high stock-turn, increases the risk that unit costs are not accurately 
reflected in the underlying stock records, meaning the cost against which net realisable value 
is compared may be incorrectly recorded in the underlying stock records.

For periods during the year, including immediately prior to the year end, the Group was forced 
to close all of its UK stores and concessions in response to the COVID 19 pandemic. This is 
likely to have had a significant impact on the underlying net realisable value of year end stock 
which is expected to result in discounting to react to changes in consumer tastes. 

As a result, there an increased risk that stock is not carried at the lower of cost and net 
realisable value and that the level of provisions is not sufficient. The Group has made provision 
for anticipated slow moving and unsaleable stock based upon the ageing profile of stock lines 
and on future anticipated demand of the most recent stock lines. 

Provision of £3,688,000 (2020: £4,305,000) has been made against stock, leaving a carrying 
value of £11,087,000 (2020: £9,693,000). This provisioning has been made based on the 
ageing of stock lines and anticipated sell through.

How the matter was 
addressed in the audit

We documented and reconfirmed our understanding of the Group’s policies in relation to the 
measurement of unit cost, classification of current trends/seasons and the determination and 
application of provisions against the carrying value of stock.

We completed tests of detail to test the unit cost for a sample of stock lines to source 
documentation from suppliers and compared that value to proceeds from subsequent sales.

We reviewed post year end trading activity to compare net realisable value with the carrying 
value at the reporting date to test whether the provision applied by management is free from 
material misstatement either as a result of error or bias. 

We reviewed and challenged the reasonableness and appropriateness of the policy and 
current year’s inventory provision.

We also considered the reasonableness of the prior year inventory provision.

Coronavirus Job Retention Scheme income

Key audit matter 
description
(as detailed in note 5  
on page 57) 

During the year the Group utilised the Coronavirus Job Retention Scheme in place due to the 
closures of businesses impacted by the COVID-19 pandemic. The Group received support 
from the government of £6,943,000 (2020: £Nil).

The scheme provides for the reimbursement of wages for employees who were placed on 
furlough leave. Under the scheme the Group applied for the reimbursement of up to 80% 
of employees’ wage costs up to £2,500 per month for wages payable from 1 April 2020. 

The penalties for errors can result in large HMRC fines therefore there is a potential for 
a material impact on the financial statements.

How the matter was 
addressed in the audit

We undertook a detailed discussion around the claim process and controls in place 
to understand the potential risks. 

We engaged a specialist to review specific areas of the claims, where necessary.

We undertook detailed testing on the furlough grant income.

We considered whether the furlough income was correctly disclosed separately as other 
operating income and that a new accounting policy is included within the financial statements.

40

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTSKEY AU DIT MAT TE RS continued
Accounting for loss of control of Kast Retail Limited and Zandra Retail Limited 
asset purchase agreement

Key audit matter 
description
(as noted in the 
critical estimates and 
judgements section of 
the financial statements 
on page 55 and note 8 
and 9 on page 58) 

Kast Retail Limited and its subsidiary Kast International Spain SL, suffered most severely from 
the lockdowns imposed by the UK Government in March 2020, As the companies were forced 
to close stores during lockdown, arrears of property related costs built up and in June 2020 
the companies entered Administration. A gain on the entering into administration of subsidiary 
undertaking amounting to £10,364,000 (2020: £Nil) was recognised in the income statement.

An agreement was subsequently reached for the newly formed Group entity, Zandra Retail 
Limited, to purchase the assets and business of Kast Retail Limited from the Administrator. 
Selected assets were purchased for total consideration of £1.3m by Zandra Retail Limited.

The purchase of trade and assets has been accounted for as a business combination under 
IFRS 3: Business Combinations.

A gain on bargain purchase arising on acquisition amounting to £5,216,000 (2020: £Nil) 
was recognised in the income statement.

How the matter was 
addressed in the audit

We considered the treatment of the Kast Retail administration and loss of control by the 
Group the derecognition of the net assets at the point Kast Retail and its subsidiary entered 
administration and calculation of the gain on disposal of subsidiary undertaking.

We reviewed the sale and purchase agreement and challenged management’s assessment 
of whether the transaction met the definition of a business combination in line with the 
requirements of IFRS 3. 

We reviewed and recalculated the gain on bargain purchase and we challenged management’s 
initial assessment of fair values and asked them to reassess these as required when there 
is a bargain purchase.

We reviewed the accuracy and completeness of disclosures in the financial statements 
to considered whether these are in line with the accounting standards and recommended 
to management changes to the disclosure which were subsequently updated.

G oing concern

Key audit matter 
description
(as detailed in the 
accounting policies 
of the financial 
statements on  
page 49) 

In considering the going concern basis of accounting management should make and document 
an assessment of the Group’s ability to continue as a going concern which must cover a period 
of at least twelve months from the date of approval of the financial statements.

When making their assessment, if management are aware of material uncertainties related 
to events or conditions that may cast significant doubt upon the ability to continue as a going 
concern, then those uncertainties shall be disclosed.

In relation to management’s going concern assessment we required a detailed and robust 
review of up to date forecasts, cash flows, sensitivity analyses and reviews of contingency 
plans and impact assessments to be conducted by management.

How the matter was 
addressed in the audit

See details under conclusions relating to going concern. 

OU R APPLICATION OF MATE RIALIT Y
When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing 
and extent of our audit procedures. When evaluating whether the effects of misstatements, both individually and 
on the financial statements as a whole, could reasonably influence the economic decisions of the users we take into 
account the qualitative nature and the size of the misstatements. Based on our professional judgement, we determined 
materiality as follows:

Overall materiality

£509,000 (2020: £501,000).

Basis for determining overall 
materiality

5% of result before tax based on planning information after adjustment for the 
exceptional gain on the administration and gain on bargain purchase of Kast Retail. 

Rationale for benchmark applied Underlying result before tax is key driver for shareholders.

Performance materiality

£382,000 (2020: £376,000).

Basis for determining 
performance materiality

75% of overall materiality.

Reporting of misstatements 
to the Audit Committee

Misstatements in excess of £25,400 and misstatements below that threshold that, 
in our view, war-ranted reporting on qualitative grounds. 

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

41

I N DE PE N DE N T AU DI T OR’ S R E P ORT CONTINUED

TO THE MEMBERS OF QUIZ PLC

AN OVE RVIEW OF THE SCOPE OF OU R AU DIT
The group consisted of 10 components, the majority of which are based in the UK, with operations in ROI and in Spain. 

The coverage achieved by our audit procedures was:

Number of components Revenue

Total assets

Profit before tax

Full scope audit

Specific audit procedures 

Total

8

2

10

100%

100%

100%

100%

100%

100%

98%

2%

100%

OTHE R INFORMATION
The other information comprises the information included in the annual report, other than the financial statements 
and our auditor’s report thereon. The directors are responsible for the other information contained within the annual 
report. Our opinion on the financial statements does not cover the other information and we do not express any form 
of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears 
to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are 
required to determine whether this gives rise to a material misstatement in the financial statements themselves. 
If, based on the work we have performed, we conclude that there is a material misstatement of this other information, 
we are required to report that fact.

We have nothing to report in this regard.

MAT TE RS ON WHICH WE ARE REQU IRE D TO RE PORT BY E XCE PTION
We have nothing to report in respect of the following matters where the Companies (Jersey) Law 1991 requires 
us to report to you if, in our opinion:

•  proper accounting records have not been kept by the parent company or proper returns adequate for our audit 

have not been received from branches not visited by us; or

•  the financial statements are not in agreement with the accounting records and returns; or

•  we have failed to obtain any information or explanation that, to the best of our knowledge and belief, was necessary 

for our audit. 

RE SPONSIBILITIE S OF DIREC TORS
As explained more fully in the directors’ responsibilities statement set out on page 38, the directors are responsible 
for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such 
internal control as the directors determine is necessary to enable the preparation of financial statements that are free 
from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s ability to continue 
as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis 
of accounting unless the directors either intend to liquidate the group or to cease operations, or have no realistic 
alternative but to do so.

AU DITOR’S RE SPONSIBILITIE S FOR THE AU DIT OF THE FINANCIAL STATE ME NTS
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and 
are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements.

THE E X TE NT TO WHICH THE AUDIT WAS CONSIDE RE D CAPAB LE OF DETEC TING 
IRREGU L ARITIE S , INCLU DING FR AU D
Irregularities are instances of non-compliance with laws and regulations. The objectives of our audit are to obtain 
sufficient appropriate audit evidence regarding compliance with laws and regulations that have a direct effect on the 
determination of material amounts and disclosures in the financial statements, to perform audit procedures to help 
identify instances of non-compliance with other laws and regulations that may have a material effect on the financial 
statements, and to respond appropriately to identified or suspected non-compliance with laws and regulations 
identified during the audit. 

42

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTSTHE E X TE NT TO WHICH THE AUDIT WAS CONSIDE RE D CAPAB LE OF DETEC TING 
IRREGU L ARITIE S , INCLUDING FR AU D continued
In relation to fraud, the objectives of our audit are to identify and assess the risk of material misstatement of the 
financial statements due to fraud, to obtain sufficient appropriate audit evidence regarding the assessed risks of 
material misstatement due to fraud through designing and implementing appropriate responses and to respond 
appropriately to fraud or suspected fraud identified during the audit. 

However, it is the primary responsibility of management, with the oversight of those charged with governance, 
to ensure that the entity’s operations are conducted in accordance with the provisions of laws and regulations and 
for the prevention and detection of fraud.

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud, the group audit 
engagement team: 

•  obtained an understanding of the nature of the industry and sector, including the legal and regulatory framework, 

that the group operate in and how the group is complying with the legal and regulatory framework;

• 

inquired of management, and those charged with governance, about their own identification and assessment 
of the risks of irregularities, including any known actual, suspected or alleged instances of fraud; and

•  discussed matters about non-compliance with laws and regulations and how fraud might occur including assessment 

of how and where the financial statements may be susceptible to fraud.

The most significant laws and regulations were determined as follows:

Legislation/Regulation

Additional audit procedures performed by the Group audit engagement team included: 

IFRS, Companies (Jersey) Law 
1991 and AIM Listing Rules

Review of the financial statement disclosures and testing to supporting 
documentation.

Employment legislation 
(including Coronavirus Job 
Retention Scheme regulations

Completion of disclosure checklists to identify areas of non-compliance.

See the key audit matters section of this report for work performed on this area.

The areas that we identified as being susceptible to material misstatement due to fraud were:

Risk

Audit procedures performed by the Group audit engagement team:

Revenue recognition

Carrying value of Group 
goodwill and other intangibles

We documented and carried out walk-through tests on the systems and controls 
relevant to revenue and tested the amounts reported in the financial statements 
using data analytics and tests of detail.

We reviewed evidence prepared by management to support their opinion that 
the carrying values are reasonable. Such evidence included cash flow and profit 
forecasts prepared by management. We reviewed the integrity and accuracy of 
the models used and challenged the assumptions in relation to future performance. 

We reviewed the discount rate utilised in the impairment review to evaluate the 
suitability of the discount rate.

Valuation of inventory

See the key audit matters section of this report for work performed on this area.

Management override of 
controls 

•  Testing the appropriateness of journal entries and other adjustments; 

•  Challenging management in relation to accounting estimates for inventory 

provisions;

•  Assessing whether the judgements made in making accounting estimates are 

indicative of a potential bias; and

•  Evaluating the business rationale of any significant transactions that are unusual 

or outside the normal course of business.

A further description of our responsibilities for the audit of the financial statements is included in appendix 1 of this 
auditor’s report.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

43

I N DE PE N DE N T AU DI T OR’ S R E P ORT CONTINUED

TO THE MEMBERS OF QUIZ PLC

USE OF OU R RE PORT 
This report is made solely to the company’s members, as a body, in accordance with Article 113A of the Companies 
(Jersey) Law 1991. Our audit work has been undertaken so that we might state to the company’s members those 
matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s 
members as a body, for our audit work, for this report, or for the opinions we have formed.

GRAHAM BOND FCA  
FOR AND ON BEHALF OF RSM UK AUDIT LLP, AUDITOR 
CHARTERED ACCOUNTANTS 
14TH FLOOR 
20 CHAPEL STREET 
LIVERPOOL 
L3 9AG
30 September 2021

APPE NDIX 1: AU DITOR’S RE SPONSIBILITIE S FOR THE AU DIT OF THE 
FINANCIAL STATE ME NTS
As part of an audit in accordance with ISAs (UK), we exercise professional judgement and maintain professional 
scepticism throughout the audit. We also:

• 

Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, 
design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and 
appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from 
fraud is higher than for one resulting from error as fraud may involve collusion, forgery, intentional omissions, 
misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are 

appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the 
group’s internal control.

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and 

related disclosures made by the directors.

•  Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on 

the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast 
significant doubt on the group’s ability to continue as a going concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements 
or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence 
obtained up to the date of our auditor’s report. However, future events or conditions may cause the group to cease 
to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and 
whether the financial statements represent the underlying transactions and events in a manner that achieves fair 
presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities 
within the group to express an opinion on the consolidated financial statements. We are responsible for the direction, 
supervision and performance of the group audit. We remain solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing 
of the audit and significant audit findings, including any significant deficiencies in internal control that we identify 
during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical 
requirements regarding independence, including the FRC’s Ethical Standard as applied to listed entities, and 
communicate with them all relationships and other matters that may reasonably be thought to bear on our 
independence, and where applicable, related safeguards.

From the matters communicated with those charged with governance, we determine those matters that were of most 
significance in the audit of the consolidated financial statements of the current period and are therefore the key audit 
matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about 
the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our 
report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest 
benefits of such communication.

44

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTSCONSOL I DAT E D STAT E M E N T OF COM PR E H E NSI V E I NCOM E

YEAR ENDED 31 MARCH 2021

Continuing operations
Revenue
Cost of sales

Gross profit

Recurring administrative costs
Non-recurring administrative costs

Total administrative costs
Distribution costs
Government grants
Other operating income 

Total operating costs

Operating loss
Gain arising on disposal of subsidiary undertaking
Gain on bargain purchase arising on acquisition

Profit/(loss) before financing and taxation
Finance income
Finance costs

Profit/(loss) before income tax
Income tax credit

Profit/(loss) for the year
Other comprehensive income
Foreign currency translation differences – foreign operations

Profit/(loss) and total comprehensive income for the year attributable to 
owners of the parent

Profit/(loss) per share
Basic and diluted earnings per share

All of the above income is attributable to the shareholders of the parent company.

Notes

2021
£000

2020
£000

3

4

5

7
8
9

10
10

11

39,703
(18,516)

118,020
(46,892)

21,187

71,128

(30,476)
—

(30,476)
(8,304)
8,163
69

(54,681)
(26,337)

(81,018)
(18,810)
—
38

(30,548)

(99,790)

(9,361)
10,364
5,216

6,220
45
(239)

6,027
186

(28,662)
—
—

(28,662)
28
(811)

(29,445)
418

6,212

(29,027)

(20)

62

6,192

(28,965)

12

5.00p

(23.37)p

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

45

CONSOL I DAT E D STAT E M E N T OF F I NA NC I A L P OSI T ION

AS AT 31 MARCH 2021

Assets
Non-current assets
Property, plant and equipment
Right-of-use assets
Intangible assets
Deferred tax assets

Total non-current assets

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Total current assets

Total assets

Liabilities
Current liabilities
Trade and other payables
Loans and borrowings
Lease liabilities
Derivative financial liabilities
Corporation tax payable

Total current liabilities

Non-current liabilities
Lease liabilities
Deferred tax liabilities

Total non-current liabilities

Total liabilities

Net assets

Equity
Called-up share capital
Share premium
Merger reserve
Retained earnings

Total equity attributable to the owners of the parent company

31 March 
2021
£000

31 March
2020
£000

Notes

14
15
16
22

17
18
26

19
20
15
21

5,218
2,981
3,413
74

7,270
2,992
4,061
—

11,686

14,323

11,087
3,590
4,183

9,693
7,110
6,897

18,860

23,700

30,546

38,023

(8,202)
(2,662)
(1,866)
(21)
—

(11,367)
—
(6,388)
(36)
(149)

(12,751)

(17,940)

15
22

(1,099)
(74)

(9,950)
(7)

(1,173)

(9,957)

(13,924)

(27,897)

16,622

10,126

24
24
24
24

373
10,315
1,130
4,804

373
10,315
915
(1,477)

16,622

10,126

These financial statements of QUIZ plc, registered number 123460, on pages 45 to 71 were approved by the Board 
of Directors and authorised for issue on 30 September 2021 and were signed on its behalf by:

TARAK RAMZAN  
CHIEF EXECUTIVE 
30 September 2021

GERARD SWEENEY
CHIEF FINANCIAL OFFICER

46

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTSCONSOL I DAT E D STAT E M E N T OF C H A NGE S I N EQU I T Y

YEAR ENDED 31 MARCH 2021

At 1 April 2019
Loss and total comprehensive income for the 
year
Impact of IFRS 16 implementation
Share-based payments charge

At 31 March 2020
Profit and total comprehensive income for 
the year
Share-based payments charge
Movement arising from administration of 
subsidiary

Share
 capital
£000

Share
premium
£000

Merger
reserve
£000

Retained
earnings
£000

Total
£000

Notes

373

10,315

915

29,196

40,799

—
—
—

—
—
—

—
—
—

(28,965)
(1,739)
31

(28,965)
(1,739)
31

373

10,315

915

(1,477)

10,126

—
—

—

—
—

—

—
—

6,192
89

6,192
89

215

—

215

25

25

24

At 31 March 2021

373

10,315

1,130

4,804

16,622

All equity is attributable to the owners of the parent for both financial years.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

47

CONSOL I DAT E D C A SH F L OW STAT E M E N T

YEAR ENDED 31 MARCH 2021

Cash flows from operating activities
Cash generated by operations
 Profit/(loss) for the year
 Adjusted for:
 Depreciation of property, plant and equipment
 Impairment of property, plant and equipment
 Depreciation of right-of-use assets
 Impairment of right-of-use assets
 Amortisation of intangible assets
 Impairment of intangible assets
 Gain from disposal of subsidiary undertaking
 Gain from acquisition
 Share-based payment charges
 Exchange movement
 Finance cost expense
 Income tax credit
 (Increase)/decrease in inventories
 Decrease in receivables
 Increase/(decrease) in payables

Net cash generated from operating activities
Interest paid
Income taxes refunded/(paid)

Net cash (outflow)/inflow from operating activities

Cash flows from investing activities
Payments to acquire intangible assets
Payments to acquire property, plant and equipment
Payment to acquire trade and assets
Interest received

Net cash outflow from investing activities

Cash flows from financing activities
Loans received
Repayment of borrowings
Payment of lease liabilities

Net cash inflow/(outflow) from financing activities

Net decrease in cash and cash equivalents
Cash and cash equivalents at beginning of year
Effect of foreign exchange rates

Year ended 
31 March 
2021
£000

Year ended 
31 March 
2020
£000

Notes

6,212

(29,027)

2,153
—
1,447
—
868
—
(10,364)
(5,216)
89
(2)
194
(186)
(1,486)
2,517
1,266

(2,509)
(55)
97

3,911
7,350
6,117
11,208
467
5,230
—
—
31
87
783
(418)
4,760
4,920
(4,273)

11,146
(696)
(255)

(2,467)

10,195

(220)
(101)
(1,302)
45

(1,528)
(2,548)
—
28

(1,578)

(4,048)

1,406
—
(1,316)

—
(40)
(6,739)

90

(6,779)

(3,955)
6,897
(15)

(632)
7,555
(26)

6,897

 26

26

Cash and cash equivalents at end of year

27

2,927

The Group considers overdrafts to be an integral part of its cash management activities and these are included in cash 
and cash equivalence for the purposes of the cash flow statement.

48

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTSNO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S

YEAR ENDED 31 MARCH 2021

1 SIG NIFICANT ACCOU NTING POLICIE S
Basis of preparation
QUIZ plc (the “parent company”) is a public limited company, incorporated and domiciled in Jersey. It is listed on AIM. 
The registered office of the Company is 22 Grenville Street, St Helier, Jersey, Channel Islands JE4 8PX, and the 
principal activities and nature of the Group’s operations are set out in the Strategic Report on pages 2 to 25.

These financial statements for the year ended 31 March 2021 have been prepared in accordance with International 
Accounting Standards in conformity with the requirements of the Companies Act 2006 and the Companies (Jersey) 
Law 1991.

These are presented in Pounds Sterling because that is the currency of the primary economic environment in which the 
Group operates. Monetary amounts in these financial statements are rounded to the nearest thousand. Foreign operations 
are included in accordance with the policies set out below. 

The annual financial statements have been prepared on the historical cost basis, except for certain financial assets and 
liabilities which are carried at fair value.

The preparation of financial statements in accordance with International Accounting Standards in conformity with the 
requirements of the Companies Act 2006 requires the use of estimates and assumptions that affect the reported amounts 
of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the 
reported amounts of revenues and expenses during the reported year. Although these estimates are based on management’s 
best knowledge of current events and actions, actual results ultimately may differ from those estimates. 

Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by 
the Company (its subsidiaries, the “Group”) made up to 31 March each year. Control is achieved where the Company 
is exposed or has the right to variable returns from its involvement with the investee and has the ability to affect those 
returns through its power over the investee.

Business combinations 
Acquisitions are accounted for using the acquisition method of accounting. The cost of an acquisition is the aggregate 
of the fair values of the assets transferred, liabilities incurred or assumed, and equity instruments issued at the date 
of acquisition. The consideration transferred includes the fair value of the asset or liability resulting from a deferred 
or contingent consideration arrangement, unless that arrangement is dependent on continued employment of the 
beneficiaries. Costs directly relating to an acquisition are expensed to the income statement. The identified assets 
and liabilities and contingent liabilities are measured at their fair value at the date of acquisition. 

The excess of cost of acquisition over the aggregate fair value of the Group’s share of the net identified assets plus 
identified intangible assets is recorded as goodwill. 

Should a gain from a bargain purchase arise due to the aggregate fair value of the Group’s share of the net identified 
assets plus identified intangible assets being in excess of the cost of acquisition the gain on bargain purchase generated 
is recognised as a gain in the comprehensive income statement.

Adoption of new and revised standards
There have been no new IAS adopted in the current year which have materially impacted the Group’s financial statements.

G oing concern
As with many businesses in the retail sector, the Group has been significantly impacted by COVID-19. The impact and 
management’s response to it are set out in detail within the CEO’s Report and Financial Review.

The key judgements in relation to the going concern assessment are in respect of the potential impact of COVID-19 
on the Group and the likelihood and impact of further social restrictions or lockdowns, including their duration and the 
impact on consumer demand in the markets in which the Group operates. 

When making these judgements, the Directors considered the current trading levels, which have been consistent with 
management’s expectation, and the outlook for the Group against their detailed base case scenario and further 
downside scenarios.

At 31 March 2021, the Group had cash net of bank borrowings of £1.5 million, being a £4.2 million cash balance offset 
by a bank loan and overdraft totalling £2.7 million, and £0.9 million of unutilised banking facilities (2020: £6.9 million of 
net cash and £3.5 million of unutilised banking facilities).

Borrowing facilities 
The Group has £3.5 million of banking facilities, which were recently extended until 30 September 2022. These facilities 
comprise a £2.0 million overdraft and £1.5 million working capital facility. There are no financial covenants associated 
with these facilities, which are reviewed annually. Whilst the facilities are repayable on demand the Directors believe 
that these facilities will be available to the Group through to 30 September 2022 and will be renewed in due course.

The Group had net cash of £3.8 million at 28 September 2021, being a £4.9 million cash balance offset by a bank loan 
and overdraft totalling £1.1 million and £2.4 million of unutilised banking facilities.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

49

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

1 SIG NIFICANT ACCOU NTING POLICIE S continued
G oing concern continued
Forecast scenarios
The Directors have reviewed management’s business plan forecast for the period to 31 March 2023. The forecasts 
have been produced on the following basis:

•  Base case scenario assumes stores and concessions are open throughout the period under review. A sales recovery 
is assumed to levels 5-10% below those generated prior to COVID-19 on a like-for-like basis throughout the period 
under review for stores and concessions. Web sales are assumed to recover to previous levels by November 2021 
and to achieve modest growth from April 2022. This reflects management’s estimates for the speed and extent of 
the recovery across its different sales channels and markets. The assumed sales levels are consistent with those 
currently achieved. 

•  Downside scenario assumes reduced sales in the period from September 2021 to April 2022 to reflect reduced 
demand including assumed reductions in store and concessions sales of 25% on a like-for-like basis in November 
and December 2021 and 80% in January and February 2022. Online sales are assumed to be 30% below their 
base case scenario.

Within each forecast, management have reflected outstanding financial commitments and the impact of previously 
realised cost savings. There are no further anticipated savings incorporated in response to any downside scenario for 
reduced revenues nor is there any Government support or subsidies assumed, other than those previously announced 
at the date of this report. Further actions could be undertaken to mitigate against any shortfalls arising from these 
scenarios. These include reducing operating costs and capital expenditure, ceasing or suspending loss-making activities 
and optimising working capital.

The Base Case and Downside scenario forecasts indicate the Group will remain within its available borrowing facilities 
through the forthcoming twelve month period. Under the downside scenario the Group has more than £2.6 million 
available liquidity headroom through-out the period under consideration.

G oing concern basis 
Based on the assessment outlined above, the Directors have a reasonable expectation that the Group has access 
to adequate resources to enable it to continue to operate as a going concern for the foreseeable future, being a 
period of at least twelve months from the date when these financial statements are authorised to be issued. For these 
reasons, the Directors consider it appropriate for the Group to continue to adopt the going concern basis of accounting 
in preparing the Annual Report and financial statements. Accordingly, the financial statements of the Group have been 
prepared on a going concern basis in accordance with International Accounting Standards in conformity with the 
requirements of the Companies Act 2006 and the Companies (Jersey) Law 1991.

Intangible asset s
G oodwill
The goodwill arose when Shoar (Holdings) Limited acquired the entire share capital of Tarak Retail Limited in 2012 and 
reflects the difference between the fair value of the consideration transferred and the fair value of assets and liabilities 
purchased. Goodwill is not amortised. Instead, goodwill is tested annually for impairment or if events or changes 
in circumstances indicate that it might be impaired and is carried at cost less accumulated impairment losses. 

Other intangible asset s
Intangible assets purchased are recognised when future economic benefits are probable and are initially recognised 
at cost and are subsequently measured at cost less accumulated amortisation and accumulated impairment losses. 
Intangible assets are amortised to profit or loss on a straight-line basis over their useful lives, as follows:

Computer software 

Trademarks 

between 5 and 10 years

10 years

Amortisation is revised prospectively for any significant change in useful life or residual value. On disposal, the difference 
between the net disposal proceeds and the carrying amount of the intangible asset is recognised in profit or loss.

All amortisation has been charged to administrative expenses in the statement of comprehensive income. 

Proper ty, pl ant and equipment
Property, plant and equipment are initially measured at cost and subsequently measured at cost, net of depreciation 
and any impairment losses. Depreciation is provided on all property, plant and equipment, at rates calculated to write 
off the cost or valuation of each asset to its estimated residual value on a straight-line basis over its expected useful 
life, as follows:

Leasehold property  

Computer equipment  

straight line over the life of the lease

between 5 and 15 years

Fixtures, fittings and equipment  

between 5 and 15 years

Motor vehicles  

between 4 and 5 years

All depreciation has been charged to administrative expenses in the statement of comprehensive income.

50

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS1 SIG NIFICANT ACCOU NTING POLICIE S continued
Right- of-use asset s and lease liabilities
The Group recognises right-of-use assets and lease liabilities at the lease commencement date. The lease liabilities 
are initially measured at the present value of the lease payments that are not yet paid at the commencement date, 
discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the Group’s 
incremental borrowing rate. Generally, the Group uses the incremental borrowing rate as the discount rate and 
this rate is determined on a portfolio basis and based on the lease term, in relation to asset type and location. 

Lease liabilities are subsequently measured at amortised cost and are increased by the interest charge and decreased 
by the lease payments made. Lease liabilities are remeasured when there is a change in future lease payments arising 
from a change in an index or rate, a change in the estimate of the amount expected to be payable under a residual 
value guarantee or, as appropriate, changes in the assessment of whether a renewal or purchase option is reasonably 
certain to be exercised or a break clause is reasonably certain not to be exercised. The Group has applied judgement 
to determine the lease term for those lease contracts that include a renewal or break option. 

A lease modification is a change that was not part of the original terms and conditions of the lease and is accounted 
for as a separate lease if it increases the scope of the lease by adding the right to use one or more additional assets 
with a commensurate adjustment to the payments under the lease.

For a lease modification not accounted for as a separate lease, the lease liability is adjusted for the revised lease 
payments, discounted using a revised discount rate. The revised discount rate used is the interest rate implicit in 
the lease for the remainder of the lease term, or if that rate cannot be readily determined, the lessee company’s 
incremental borrowing rate at the date of the modification.

Where the lease modification decreases the scope of the lease, the carrying amount of the right-of-use asset is 
reduced to reflect the partial or full termination of the lease. Any difference between the adjustment to the lease 
liability and the adjustment to the right-of-use asset is recognised in profit or loss. 

For all other lease modifications, the adjustment to the lease liability is recognised as an adjustment to the right-of-use asset.

Right-of-use assets are initially measured at cost, which is an amount equal to the corresponding lease liabilities 
adjusted for any lease payments made at or before the commencement date, plus any initial direct costs and 
dismantling or restoration costs, less any lease incentives received. 

Right-of-use assets are subsequently measured at cost less any accumulated depreciation and impairment losses, 
adjusted for certain remeasurements of the lease liabilities. Depreciation is calculated on a straight-line basis over the 
expected useful economic life of a lease which is taken as the lease term.

Impairment of proper ty, pl ant and equipment , right- of-use asset s and intangible asset s 
Property, plant and equipment, right-of-use assets and intangible assets are reviewed for impairment if events or 
changes in circumstances indicate that the carrying amount may not be recoverable. 

Management performs an impairment review for each cash-generating unit (“CGU”) that has indicators of impairment. 
When a review for impairment is conducted, the recoverable amount of an asset or CGU is determined based on 
value-in-use calculations using the Board approved budget and future outlook and is discounted using the weighted 
average cost of capital. Forecasts beyond the period of the approved budget are based on management’s assumptions 
and estimates. The value-in-use calculation for store CGUs are based on the remaining lease length of each store. 

Future events could cause the forecasts and assumptions used in impairment reviews to change with a consequential 
adverse impact on the results and net position of the Group as actual cash flows may differ from forecasts and could 
result in further material impairments in future years. 

The Directors consider an individual retail store to be a CGU, and in the current year have performed an impairment 
review for each CGU. The discount rate used in the value-in-use calculation is the Group’s weighted average cost of 
capital of 10% (2020: 10.0%). 

The carrying value and impairment charge recognised for in the prior period is shown in Notes 4, 14 and 15. For the 
year ended 31 March 2021 no impairment charge is required (2020: £18.6 million). 

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

51

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

1 SIG NIFICANT ACCOU NTING POLICIE S continued
Revenue recognition
Revenue is recognised at fair value of the consideration received or receivable for the sale net of staff discounts 
and value added tax.

Retail revenue is recognised when a Group entity sells a product to a customer. Wholesale revenue is recognised 
when title has passed in accordance with the individual terms of trade. For retail and wholesale revenue, the primary 
performance obligation is the transfer of goods to the customer. For retail revenue, this is considered to occur when 
control of the goods passes to the customer. For store and concession retail revenue, control transfers when the 
customer takes possession of the goods in store or concession and pays for the goods. For online retail revenue, 
control is considered to transfer when the goods are dispatched for delivery to the customer. The timing of transfer 
of control of the goods in wholesale transactions depends upon the terms of trade in the contract. Principally for 
wholesale revenue, revenue is recognised either when goods are dispatched from the Group’s distribution centres, 
or when the Group has delivered the goods to the location specified in the contract. 

Sales of gift vouchers are treated as future liabilities, and revenue is recognised when the gift vouchers are redeemed 
against a later transaction. 

Returns
Cash refunds are available to customers returning unwanted products with proof of purchase within 14 days of the 
date of purchase in store and within 28 days from the date of receipt for online sales. 

Present obligations for the actual and estimated customer returns are recognised and measured as provisions when 
it is probable that the Group will be required to settle the obligation under sales contracts. Returns provisions in 
existence at the balance sheet date are expected to be utilised within twelve months; the provision is recalculated 
at each balance sheet date taking into account recent sales and anticipated levels of returns. 

G overnment grant s
Government grants are not recognised until there is reasonable assurance that the Group will comply with the 
conditions attached to them and that the grants will be received. 

Government grants are recognised in the Income Statement on a systematic basis over the periods in which the Group 
recognises expenses and related costs for which the grants are intended to compensate. The receipt of Government 
grants in respect of the Coronavirus Job Retention Scheme are included as other operating income in the period when 
the employee wages, which are supplemented by the grant payment, are paid.

Ta xation
The tax expense represents the sum of the current tax expense and deferred tax expense. Current tax assets are 
recognised when tax paid exceeds the tax payable.

Current tax is based on taxable profit for the year. Taxable profit differs from total comprehensive income because 
it excludes items of income or expense that are taxable or deductible in other years or never taxable or deductible. 
Current tax assets and liabilities are measured using the tax rates that have been enacted or substantively enacted 
by the reporting date. 

Deferred tax is recognised using the balance sheet liability method, on temporary differences arising between the tax 
base of assets and liabilities and their carrying amount in the historical financial information. Deferred tax is calculated 
at the tax rates that have been enacted or substantively enacted by the reporting date and are expected to apply when 
the related deferred tax asset is realised or the deferred tax liability is settled.

Deferred tax assets are recognised only to the extent that it is probable that future taxable profits will be available 
against which the temporary differences can be utilised. The carrying amount of deferred tax assets is reviewed 
at each reporting date. 

Deferred tax assets and liabilities are offset against each other when there is a legally enforceable right to set off 
current tax assets against current tax liabilities and it is the intention to settle these on a net basis.

Current and deferred tax is charged or credited in the profit or loss, except when it relates to items charged or credited 
to other comprehensive income or equity, when the tax follows the transaction for the event it relates to and is also 
charged or credited to other comprehensive income or equity.

Inventories
Inventories are stated at the lower of cost and net realisable value. Cost is determined on a first in, first out basis. 
At each reporting date, the impairment of stock is assessed. Any excess of the carrying amount of stocks over its 
estimated selling price is recognised as an impairment loss in profit or loss.

Finance income and f inance cost s
Finance income and finance costs include interest income and expense. Interest income is accrued on a time-
apportioned basis, by reference to the principal outstanding at the effective interest rate.

52

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS1 SIG NIFICANT ACCOU NTING POLICIE S continued
Employee benef it s
The costs of short-term employee benefits are recognised as a liability and an expense, unless those costs are required 
to be recognised as part of the cost of stock or are capitalised as an intangible fixed asset or property, plant and equipment.

Retirement benef it s
The subsidiaries operate defined contribution pension schemes. For defined contribution schemes the amount charged 
to profit or loss is the contributions payable in the year. Differences between contributions payable in the year and 
contributions paid are shown as either accruals or prepayments.

Foreign currency transactions
Functional and presentation currency
The individual financial statements of each subsidiary are presented in the currency of the primary economic 
environment in which it operates (its functional currency). For the consolidated financial statements, the results and 
financial position of each subsidiary are expressed in Pounds Sterling, which is the functional currency of the Company 
and the presentation currency for the consolidated statements.

Transactions and bal ances
Transactions in currencies other than the functional currency (foreign currencies) are initially recorded at the exchange 
rate prevailing on the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are 
translated at the rate of exchange ruling at the reporting date. Non-monetary assets and liabilities denominated in 
opening currencies are translated at the rate ruling at the date of the transaction or, if the asset or liability is measured 
at fair value, the rate when that fair value was determined.

All translation differences are taken to profit or loss, except to the extent that they relate to gains or losses on 
non-monetary items recognised in other comprehensive income, when the related translation gain or loss is also 
recognised in other comprehensive income.

Provisions
Provisions are recognised when there is an obligation at the reporting date arising from a past event from which it is 
considered probable that a transfer of economic benefits will occur and that obligation can be reasonably estimated.

Provisions are measured at the best estimate of the amounts required to settle the obligation. When the effect of 
the time value of money is material, the provision is based on the present value of those amounts, discounted at the 
pre-tax discount rate that reflects the risk specific to the liability. The unwinding of the discount is recognised within 
finance costs.

Segment repor ting
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating 
decision maker, being the Board of Directors. The chief operating decision maker is responsible for allocating resources 
and assessing performance of operating segments.

The Directors consider that there are no identifiable business segments that are subject to risks and returns different 
to the core business. The information reported to the Directors, for the purposes of resource allocation and 
assessment of performance, is based wholly on the overall activities of the subsidiaries. 

The Directors have therefore determined that there is only one reportable segment under IFRS 8. The results and 
assets for this segment can be determined by reference to the statement of comprehensive income and statement 
of financial position.

Financial instrument s
Recognition of f inancial instrument s
Financial assets and financial liabilities are recognised when the Group becomes party to the contractual provisions 
of the instrument.

Financial asset s
Initial and subsequent measurement of f inancial asset s
Trade receivables are initially measured at their transaction price. Group and other receivables are initially measured 
at fair value plus transaction costs. Receivables are held to collect the contractual cash flows which are solely payments 
of principal and interest. Therefore, these receivables are subsequently measured at amortised cost using the effective 
interest rate method. 

Impairment of f inancial asset s 
An impairment loss is recognised for the expected credit losses on financial assets when there is an increased 
probability that the counterparty will be unable to settle an instrument’s contractual cash flows on the contractual 
due dates, a reduction in the amounts expected to be recovered, or both. 

The probability of default and expected amounts recoverable are assessed using reasonable and supportable 
past and forward-looking information that is available without undue cost or effort. The expected credit loss is a 
probability-weighted amount determined from a range of outcomes and takes into account the time value of money.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

53

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

1 SIG NIFICANT ACCOU NTING POLICIE S continued
Financial instrument s continued
Financial asset s continued
C ash and c ash equivalent s
Cash and cash equivalents comprise cash at bank and in hand and short-term deposits with an original maturity 
of three months or less.

Trade receivables
For trade receivables, expected credit losses are measured by applying an expected loss rate to the gross carrying 
amount. The expected loss rate comprises the risk of a default occurring and the expected cash flows on default based 
on the ageing of the receivable. The risk of a default occurring always takes into consideration all possible default 
events over the expected life of those receivables. Different provision rates are used based on groupings of historical 
credit loss experience by product type, customer type and location. Trade receivables are considered to be in default 
on an individual basis, based on various indicators, such as significant financial difficulty or expected bankruptcy.

Financial liabilities and equity
Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements 
entered into. An equity instrument is any contract that evidences a residual interest in the assets of the Company after 
deducting all of its liabilities.

Initial and subsequent measurement of f inancial liabilities
Trade, Group and other payables are initially measured at fair value, net of direct transaction costs, and subsequently 
measured at amortised cost.

Bank borrowings and bank overdraf t s
Interest-bearing bank loans and bank overdrafts are initially measured at fair value, net of direct transaction costs, 
and are subsequently measured at amortised cost. Finance charges, including premiums payable on settlement or 
redemption, are recognised in profit or loss over the term of the loan using an effective rate of interest.

Equity instrument s
Equity instruments issued by the Company are recorded at fair value on initial recognition net of transaction costs. 

Derecognition of f inancial asset s (including write - of fs) and f inancial liabilities
A financial asset (or part thereof) is derecognised when the contractual rights to cash flows expire or are settled, 
or when the contractual rights to receive the cash flows of the financial asset and substantially all the risks and rewards 
of ownership are transferred to another party.

When there is no reasonable expectation of recovering a financial asset it is derecognised (“written off”). The gain or 
loss on derecognition of financial assets measured at amortised cost is recognised in profit or loss. A financial liability 
(or part thereof) is derecognised when the obligation specified in the contract is discharged, cancelled or expires. Any 
difference between the carrying amount of a financial liability (or part thereof) that is derecognised and the 
consideration paid is recognised in profit or loss.

Derivative f inancial instrument s 
The Group holds derivative financial instruments to hedge its foreign currency exposures. The Directors do not follow 
hedge accounting principles. Derivative financial instruments are recorded at fair value at the end of each reporting 
year with gains and losses recorded in the statement of comprehensive income.

Share -based payment s
Equity-settled share-based payments to employees are measured at the fair value of the equity instruments at the 
grant date. The fair value excludes the effect of non-market-based vesting conditions. Details regarding the 
determination of the fair value of equity-settled share-based transactions are set out in Note 25.

The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight-line 
basis over the vesting period, based on the Group’s estimate of equity instruments that will eventually vest. At each 
balance sheet date, the Group revises its estimate of the number of equity instruments expected to vest as a result 
of the effect of non-market-based vesting conditions. The impact of the revision of the original estimates, if any, 
is recognised in profit or loss such that the cumulative expense reflects the revised estimate, with a corresponding 
adjustment to equity reserves.

If employees surrender their rights to previously granted equity instruments, the fair value of the equity-settled 
share-based payment not previously expensed in the statement of comprehensive income is expensed.

For cash-settled share-based payments, a liability is recognised for the goods or services acquired, measured initially 
at the fair value of the liability. At each balance sheet date until the liability is settled, and at the date of settlement, 
the fair value of the liability is remeasured, with any changes in fair value recognised in profit or loss for the year.

54

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS1 SIG NIFICANT ACCOU NTING POLICIE S continued
Critical accounting estimates and judgement s
In the application of the Group’s accounting policies, the Directors are required to make judgements, estimates and 
assumptions about the carrying value of assets and liabilities that are not readily apparent from other sources. The 
estimates and associated assumptions are based on historical experience and other factors that are considered to be 
relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are 
recognised in the year in which the estimate is revised where the revision affects only that year, or in the year of the 
revision and future years where the revision affects both current and future years.

Information about such estimations and judgements are contained in individual accounting policies. The estimates and 
assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities 
within the next financial year are:

Business combination
As detailed in Note 9, during the year Zandra Retail Limited (“Zandra”) acquired the trade and assets of Kast Retail 
Limited (In Administration) (“Kast”) obtaining control of this business. As part of this purchase all the stock and 
property, plant and equipment was retained. In addition, 822 of the 915 Kast employees were transferred to Zandra. 
Kast previously operated the head office and distribution centre for the Group. Further to the acquisition, Zandra 
entered into new leases for these properties and continued the operations previously conducted. Zandra subsequently 
agreed new leases for 66 of 82 stores previously operated by Kast and continued to trade as QUIZ, honouring any gift 
cards or credit notes customers may have. 

Given these circumstances the acquisition of Kast is considered to be a business combination and the assets acquired 
and liabilities assumed have been recognised at fair value.

Depreciation and amor tisation
The Directors exercise judgement to determine useful lives and residual values of tangible and intangible assets. 
The assets are depreciated or amortised over their estimated useful lives.

Inventor y provision
Provision is made for those items of inventory where the net realisable value is estimated to be lower than cost. 
Net realisable value is based on both historical experience and assumptions regarding future selling prices and is 
consequently a source of estimation uncertainty. 

In the current year, management performed an assessment of all inventory, taking into consideration current sales and 
forecast sell-through plans to consider the impact on the period-end stock holding. The provision for aged inventory is 
calculated by providing for 70% of inventory that is more than three seasons old and providing for 100% of inventory 
that is more than three years old. Given the disruption to trade created by COVID-19 the Group has provided up to 
25% of the remaining inventory in the current year. Given this approach the provision for aged inventory totalled 
£3,688,000 at 31 March 2021 (2020: £4,305,000).

Returns provision
The accounting estimate related to the return of stocks sold online is susceptible to changes from period to period. 
The value of expected returns of £979,000 (2020: £768,000) is estimated using recent past experience and a review 
of returns received post year end. The provision reflecting the impact of these anticipated returns on the income 
statement is included in the other payables balance.

Non-recurring items 
Non-recurring items are separately reported as the Directors believe that this helps provide a better indication of 
the underlying performance of the Group. Judgement is required in determining whether an item should be classified 
as non-recurring or included within underlying results. This assessment covers the nature, the materiality and the 
recurrence of the item on reported performance. Reversals of previous non-recurring items are assessed based 
on the same criteria. Further detail is provided below in Notes 4, 8 and 9. 

2 NEW ACCOU NTING PRONOU NCE ME NTS
There are several standards and interpretations issued by the IASB that are effective for financial statements after this 
reporting period. Of these new standards, amendments and interpretations, there are none which are expected to have 
a material impact on the Group’s consolidated financial statements.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

55

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

3 REVE NU E
An analysis of revenue by source and geographical destination is as follows:

Online
International
UK Stores and concessions

United Kingdom
Rest of the world

2021
£000

21,621
7,592
10,491

2020
£000

37,485
21,789
58,746

39,703

118,020

2021
£000

31,565
8,138

2020
£000

95,288
22,732

39,703

118,020

The Group did not have any customers that comprised more than 10% of revenues generated in both financial years.

As at 31 March 2021 non-current assets in the United Kingdom were £11,528,000 (2020: £14,097,000) with 
£158,000 (2020: £226,000) located in the rest of the world.

As disclosed in the accounting policies on page 49, the Directors have determined that there is only one reportable 
segment under IFRS 8.

4 ADMINISTR ATIVE COSTS
Administrative costs include the following non-recurring items:

Impairment of right-of-use assets
Impairment of property, plant and equipment
Write-down of inventory
Impairment of goodwill
Write-off of debt

2021
£000

—
—
—
—
—

—

2020
£000

11,208
7,350
2,165
5,230
384

26,337

Impairment of right- of-use asset s
The £11,208,000 charge in the year ended 31 March 2020 in relation to the impairment of right-of-use assets relates 
to the value previously attributed to the right-of-use assets associated with standalone stores.

The impairment charges arose further to a decline in footfall in stores leading to a number of them becoming 
unprofitable during the year. In addition, Kast Retail Limited which operated the standalone stores was placed into 
administration on 10 June 2020. Further to this all the leases associated with standalone stores were terminated 
resulting in a reduction in value previously attributed to these leases. 

Impairment of proper ty, pl ant and equipment
Retail store assets (as with other financial and non-financial assets) are subject to impairment based on whether current 
or future events and circumstances suggest that their recoverable amount may be less than their carrying value. Given 
the circumstances outlined above there was a requirement for an impairment charge in the prior year.

The net present value of future cash flows is calculated and discounted at the appropriate risk adjusted rate. Further 
to this, a £7,350,000 charge was recognised in relation to the impairment of property, plant and equipment in the year 
ended 31 March 2020. 

Write - down of inventor y
The £2,165,000 charge in the year ended 31 March 2020 was to provide against the value of excess stock retained by 
the business given the decline in demand during the year and the impact of stores and concessions being closed for a 
prolonged period of time. Given the circumstances slow moving stock was written down to its estimated realisable value.

Impairment of goodwill
At 31 March 2019, the Group recorded goodwill of £6,175,000 relating to the difference between the fair value of 
the consideration transferred and the fair value of assets and liabilities purchased which arose when Shoar (Holdings) 
Limited acquired the entire share capital of Tarak Retail Limited in 2012. 

56

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS4 ADMINISTR ATIVE COSTS continued
Impairment of goodwill continued
The goodwill was assessed for impairment by comparing the carrying value to value-in-use calculations. Further to this 
assessment given the losses projected for the year ended 31 March 2021 and the uncertainty as to future performance the 
Directors considered that the goodwill was impaired by £5,230,000. 

Write - of f of debt
The non-recurring costs of £384,000 related to the write-off of debt arising from a customer entering into an 
administration process.

5 GOVE RNME NT G R ANTS

Government support – furlough payments
Government support – grant income

2021
£000

6,943
1,220

8,163

2020
£000

—
—

—

6 E MPLOYE E B E NE FIT E XPE NSE S
Employment costs and average monthly number of employees (including Directors) during the year were as follows:

Wages and salaries
Social security costs
Other pension costs
Agency costs
Share-based payment charges

Retail
Distribution
Administration

2021
£000

15,382
969
299
939
89

2020
£000

20,148
1,478
338
3,211
31

17,678

25,206

No.

998
46
206

1,249

No.

1,456
66
214

1,736

Included above is £624,000 in respect of Directors’ remuneration (2020: £675,000). Further details on Directors’ 
remuneration by individual can be found in the Directors’ Remuneration Report on pages 33 to 35.

7 OPE R ATING LOSS
Operating loss is stated after charging/(crediting):

Cost of inventories recognised as an expense
Distribution costs
Employment costs
Depreciation
Amortisation
Short-term and variable lease costs
Non-recurring impairment of property, plant and equipment
Non-recurring impairment of right-of-use assets
Non-recurring write-down of inventory
Non-recurring impairment of goodwill
Non-recurring write-off of debt
Government grants
Other operating income
Other expenses

2021
£000

18,516
8,304
17,678
3,600
868
430
—
—
—
—
—
(8,163)
(69)
7,900

2020
£000

46,892
18,810
25,206
10,028
467
542
7,350
11,208
2,165
5,230
384
—
(38)
18,400

49,064

146,682

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

57

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

7 OPE R ATING LOSS continued
Included in the above are the costs associated with the following services provided by the Company’s auditors:

Audit services
Audit of the Company and the consolidated financial statements
Audit of the Company’s subsidiaries

Total audit fees
All other services

Total fees payable to the Company’s auditors

2021
£000

2020
£000

12
80

92
1

93

11
62

73
5

78

8 GAIN ARISING FROM DISPOSAL OF SU BSIDIARY U NDE RTAKING
The Group’s 82 standalone stores in the United Kingdom and the Republic of Ireland were operated by Kast Retail 
Limited (“Kast”). The Group’s three standalone stores in Spain were operated by Kast International Spain SL, a wholly 
owned subsidiary of Kast. On 10 June 2020, the Company announced proposals to restructure its standalone retail 
store portfolio which resulted in Kast being placed into administration and triggered the disposal of Kast by QUIZ plc 
which resulted in the gain below:

Disposal proceeds
Net liabilities of subsidiary undertaking disposed of

Gain arising on disposal of subsidiary undertaking

£000

—
(10,364)

(10,364)

The net liabilities of the disposed subsidiary undertaking primarily related to lease liabilities in relation to leases 
associated with standalone stores.

9 GAIN ON BARGAIN PU RCHASE ARISING ON ACQU ISITION
Further to the appointment of joint administrators to Kast, Zandra Retail Limited (“Zandra”), a wholly owned subsidiary 
of the Company, acquired the business and certain assets of Kast, including inventories, fixtures and fittings, contracts 
and vehicles on 10 June 2020 for a cash consideration of £1,302,000. 

Whilst none of the leases associated with the standalone stores operated by Kast transferred to Zandra, new lease 
arrangements were secured for the majority of the previous standalone stores. 

The acquired business contributed revenues of £5,975,000 and profit after tax of £1,117,000 to the Group for the period 
from 10 June 2020 to 31 March 2021. As the trade acquired was operated by the Group for the whole reporting period 
the revenue and loss for the combined entity as though the acquisition date had been the beginning of the period are those 
shown in the consolidated income statement. 

The gain on bargain purchase amounting to £5,216,000 on the acquisition, which arose as the deemed fair value of the 
assets acquired were greater than the consideration paid, has been recognised in the Statement for Comprehensive 
Income for the year.

Details of the acquisition are as follows:

Receivables
Property, plant and equipment
Intangibles
Inventories
Trade payables
Employee benefits
Other liabilities

Net assets acquired
Gain on bargain purchase

Fair value of the total consideration transferred

Represented by:
Cash paid to the vendor

Fair Value
£000

266
5,429
1,199
2,420
(2,036)
(365)
(395)

6,518
(5,216)

1,302

1,302

The assets and liabilities acquired have been recognised at their estimated fair values at the acquisition date on the basis 
the business is being carried on as a going concern and is expected to generate a positive financial contribution going 
forward. The costs of the acquisition recognised as an expense as part of administration costs amounted to £194,000.

58

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS10 FINANCE INCOME AND E XPE NSE

Interest on cash deposits

Finance income

Interest on lease liabilities
Interest on loans and overdrafts
Other interest

Finance expense

11 INCOME TA X

UK corporation tax – current year
UK corporation tax – prior year
Foreign tax
Deferred tax – current year
Deferred tax – effect of adjustment in tax rate
Deferred tax – prior year

Tax on profit/(loss)

Reconciliation of effective tax rate
Profit/(loss) on ordinary activities before taxation

Profit/(loss) on ordinary activities multiplied by standard rate of UK corporation tax of 19% 
Expenses not deductible for tax purposes
Non-recognition of potential of deferred tax asset
Effect of adjustment in tax rate
Adjustments to previous years
Foreign tax adjustments

12 E ARNINGS PE R SHARE

Number of shares:

2021
£000

45

45

2021
£000

199
38
2

239

2021
£000

—
(170)
(9)
(200)
—
193

(186)

2020
£000

28

28

2020
£000

758
13
40

811

2020
£000

70
(95)
(23)
(374)
(53)
57

(418)

6,027

(29,445)

1,145
(2,862)
1,494
—
23
14

(5,595)
1,135
3,940
53
(38)
87

(186)

(418)

2021
No.

2020
No.

Weighted number of ordinary shares outstanding – basic and diluted

124,230,905

124,230,905

Earnings:

Profit/(loss) basic and diluted
Loss adjusted

Earnings per share:

Basic earnings/(loss) per share
Adjusted basic loss per share

£000

£000

6,212
(9,368)

(29,027)
(2,690)

Pence

5.00
(7.54)

Pence

(23.37)
(2.17)

The diluted basic and adjusted earnings per share is the same as the basic and adjusted earnings per share each year.

The adjusted loss after tax in the current year is shown before the impact of the £15,580,000 of gains which arose 
from the disposal of a subsidiary undertaking which entered administration and the subsequent repurchase of its 
business and certain assets, as outlined in Notes 8 and 9. 

The adjusted loss after tax in the previous year is shown before the impact of the non-recurring administrative costs 
of £26,337,000 (net of tax) as outlined in Note 4. 

The Directors believe that the adjusted profit/(loss) after tax and the adjusted earnings/(loss) per share measures 
provide additional useful information for shareholders on the underlying performance of the business. These measures 
are consistent with how underlying business performance is measured internally. The adjusted profit/(loss) after tax 
measure is not a recognised profit measure under IFRS and may not be directly comparable with adjusted profit 
measures used by other companies. 

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

59

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

13 DIVIDE NDS
No dividends in respect of 2021 are proposed (2020: £Nil).

14 PROPE RT Y, PL ANT AND EQU IPME NT

Cost
At 1 April 2020
Additions
Disposals

At 31 March 2021

Depreciation
At 1 April 2020
Charge
Disposals

At 31 March 2021

Net book value
At 31 March 2021

At 31 March 2020

Cost
At 1 April 2019
Additions
Disposals

At 31 March 2020

Depreciation and impairment
At 1 April 2019
Charge
Impairment
Disposals

At 31 March 2020

Net book value
At 31 March 2020

At 31 March 2019

Leasehold 
property
£000

Motor 
vehicles
£000

Computer
equipment
£000

Fixtures, 
fittings and 
equipment
£000

Total
£000

1,627
22
(1,165)

484

1,357
93
(1,165)

285

199

270

146
13
(55)

104

101
21
(55)

67

37

45

2,031
37
(503)

24,081
29
(9,059)

27,885
101
(10,782)

1,565

15,051

17,204

1,061
231
(503)

18,096
1,808
(9,059)

20,615
2,153
(10,782)

789

10,845

11,986

776

970

4,206

5,985

5,218

7,270

Leasehold 
property
£000

Motor 
vehicles
£000

Computer
equipment
£000

Fixtures, 
fittings and 
equipment
£000

Total
£000

1,500
167
(40)

1,627

696
271
430
(40)

1,357

270

804

162
14
(30)

146

100
31
—
(30)

101

45

62

1,888
196
(53)

22,529
2,171
(619)

26,079
2,548
(742)

2,031

24,081

27,885

657
307
150
(53)

8,643
3,302
6,770
(619)

10,096
3,911
7,350
(742)

1,061

18,096

20,615

970

5,985

7,270

1,231

13,886

15,983

60

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS15 RIG HT- OF- USE ASSET AND LE ASE LIABILITIE S

Cost
At 1 April 2020
Additions
Disposals

At 31 March 2021

Depreciation
At 1 April 2020
Charge
Disposals

At 31 March 2021

Net book value
At 31 March 2021

At 31 March 2020

Cost
Recognised on adoption of IFRS 16
Additions
Disposals

At 31 March 2020

Depreciation and impairment
Recognised on adoption of IFRS 16
Charge
Impairment
Disposals

At 31 March 2020

Net book value
At 31 March 2020

At 31 March 2019

Property
£000

32,218
4,153
(32,218)

4,153

29,226
1,447
(29,501)

1,172

2,981

2,992

Property
£000

32,461
2,217
(2,460)

32,218

14,361
6,117
11,208
(2,460)

29,226

2,992

—

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

61

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

15 RIG HT- OF- USE ASSET AND LE ASE LIABILITIE S continued
The Group presents lease liabilities separately within the statement of financial position. The movement in the year comprised:

At 1 April 2020
Recognised on adoption of IFRS16
Additions
Interest expense related to lease liabilities
Repayment of lease liabilities (including interest)
Leases terminated further to administration of subsidiary undertaking
Interest liability terminated further to administration of subsidiary undertaking

At 31 March 2021

Current lease liabilities
Non-current lease liabilities

2021
£000

16,338
—
4,153
199
(1,316)
(16,338)
(71)

2020
£000

—
20,860
2,217
758
(7,497)
—
—

2,965

16,338

1,866
1,099

6,388
9,950

The termination of leases arose further to Kast Retail Limited entering into administration during the year. 
Cash outflows in respect of leases during the year amounted to £1,746,000 (2020: £7,281,000).

Shor t-term operating leases
At the balance sheet date, the Group had outstanding commitments for future minimum lease payments under 
non-cancellable leases which fall due as follows:

Within one year

16 INTANG IB LE S

Cost
At 1 April 2020
Additions
Disposals

At 31 March 2021

Amortisation
At 1 April 2020
Charge
Disposals

At 31 March 2021

Net book value
At 31 March 2021

At 31 March 2020

2021
£000

48

2020
£000

239

Goodwill
£000

Computer
software
£000

Trademarks
£000

Total
£000

6,175
—
—

6,175

5,230
18
—

5,248

927

945

4,085
220
(679)

3,626

1,090
834
(679)

1,245

2,381

2,995

165
—
—

165

44
16
—

60

105

121

10,425
220
(679)

9,966

6,364
868
(679)

6,553

3,413

4,061

62

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS16 INTANG IB LE S continued

Cost
At 1 April 2019
Additions

At 31 March 2020

Amortisation
At 1 April 2019
Charge
Impairment

At 31 March 2020

Net book value
At 31 March 2020

At 31 March 2019

Goodwill
£000

Computer
software
£000

Trademarks
£000

Total
£000

6,175
—

6,175

—
—
5,230

5,230

945

6,175

2,557
1,528

4,085

639
451
—

1,090

2,995

1,918

165
—

165

28
16
—

44

121

137

8,897
1,528

10,425

667
467
5,230

6,364

4,061

8,230

The goodwill arose when Shoar (Holdings) Limited acquired the entire share capital of Tarak Retail Limited in 2012 and 
reflects the difference between the fair value of the consideration transferred and the fair value of assets and liabilities 
purchased. Goodwill is assessed for impairment by comparing the carrying value to value-in-use calculations. Value in 
use has been estimated using cash flow projections based on detailed budgets and forecasts over the period of three 
years, with a decline rate of 5% (2020: 4%) and a pre-tax discount rate of 10% (2020: 10%) applied, being the Directors’ 
estimate of the Group’s cost of capital, with no terminal value. The budgets and forecasts are based on historical data 
and the past experience of the Directors as well as the future plans of the business. No reasonable change in any of the 
assumptions would result in an impairment charge and therefore no sensitivity analysis is disclosed. The Directors do 
not consider goodwill to be impaired in the current year (2020: £5,230,000).

17 INVE NTORIE S

Finished goods and goods for resale

2021
£000

2020
£000

11,087

9,693

The cost of inventories recognised as an expense during the year in respect of continuing operations amounted to 
£18,516,000 (2020: £46,892,000). The cost of inventories recognised as an expense includes a net credit £617,000 
(2020: expense of £1,939,000) in respect of write-downs of inventory to net realisable value. In addition, £2,165,000 
of the non-recurring costs incurred in the prior year related to the write-down of inventories to net realisable value. 
Inventories are stated after provisions for impairment of £3,688,000 (2020: £4,305,000).

18 TR ADE AND OTHE R RECE IVAB LE S

Trade receivables – gross
Less allowance for expected credit losses (calculated under IFRS 9)

Trade receivables – net
Other receivables
Prepayments and accrued income
Amounts owed by related parties

2021
£000

2,265
(301)

1,964
769
857
—

3,590

2020
£000

3,079
(320)

2,759
1,539
2,810
2

7,110

The Directors consider that the fair value of trade and other receivables is not materially different from the carrying 
value. Standard payment terms with customers that receive credit are 28–30 days. Impairment losses on trade 
receivables are presented as net impairment losses within administrative costs. Further details regarding credit risk 
are disclosed in Note 29.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

63

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

19 TR ADE AND OTHE R PAYAB LE S

Trade payables
Other taxes and social security costs
Accruals
Other payables
Amounts due to related parties

2021
£000

4,025
1,562
2,149
458
8

2020
£000

6,852
1,354
2,301
852
8

8,202

11,367

Trade payables and accruals principally comprise amounts outstanding for trade purchases and ongoing costs. The 
Directors consider that the fair value of trade and other payables is not materially different from the carrying value. 

Included within other payables at the year-end date was a balance of £52,000 (2020: £63,000) owed to the Group’s 
pension scheme.

20 LOANS AND BORROWINGS

Bank loans
Bank overdrafts

Current
Non-current

2021
£000

1,406
1,256

2,662

2,662
—

2,662

2020
£000

—
—

—

—
—

—

The Group’s overdraft and other credit facilities are secured by an unlimited multilateral and cross-company guarantee 
given by Zandra Retail Limited and Tarak International Limited and also by a limited guarantee given by, and by a 
floating charge over the assets of, Zandra Retail Limited and Tarak International Limited. The bank also holds a right 
of set-offs between Zandra Retail Limited and Tarak International Limited. All entities included in the guarantee are 
wholly owned subsidiaries in the Group. In addition, the Company has provided a parent company guarantee with 
respect to the facilities.

In addition, credit facilities are secured by a bond and floating charge from Tarak Retail Limited over the whole 
of its property and undertakings.

The bank overdraft and other credit facilities are annual facilities and are repayable on demand. These facilities were 
renewed after the year end and are next subject to review in September 2022.

Borrowings are denominated and repaid in Pounds Sterling, have contractual interest rates that are either fixed rates 
or variable rates linked to LIBOR that are not leveraged, and do not contain conditional returns or repayment provisions 
other than to protect the lender against credit deterioration or changes in relevant legislation or taxation.

21 DE RIVATIVE FINANCIAL INSTRU ME NTS

Foreign currency options

2021
£000

21

2020
£000

36

Forward foreign exchange contracts are used to hedge exposure to fluctuations in foreign exchange rates that arise 
in the normal course of the Group’s business.

As at 31 March 2021, the Group had commitments to buy the equivalent of £800,000 of Chinese Renminbi 
(2020: £3,200,000) and sell the equivalent of £Nil of Euros (2020: £854,000) and £Nil of US Dollars (2020: £324,000).

64

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS22 DE FE RRE D TA X
The following is an analysis of the deferred tax assets:

Carried forward tax losses
Balance brought forward
Credit to income statement

Balance at end of year

The following is an analysis of the deferred tax liabilities:

Accelerated capital allowances
Balance brought forward
Charge/(credit) to income statement
Effect of foreign exchange rates

Balance at end of year

2021
£000

2020
£000

—
74

74

2021
£000

7
67
—

74

—
—

—

2020
£000

378
(370)
(1)

7

At 31 March 2021 there was an unprovided deferred tax asset in relation to tax losses incurred of £1,922,000 
(2020: £3,944,000). The tax losses in the previous year were predominantly incurred by a subsidiary which entered 
into Administration during the year and are no longer included as part of the unprovided deferred tax asset.

23 FINANCIAL INSTRU ME NTS
The following table shows the carrying amounts and fair values of financial assets and liabilities. All financial liabilities 
are measured at amortised cost. The derivative liability, which is measured at fair value, is level 2 in the fair value 
hierarchy as disclosed in Note 21.

Category of financial instruments
Carrying value of financial assets:
Cash and cash equivalents
Trade and other receivables

Total financial assets

Carrying value of financial liabilities:
Trade and other payables
Bank and other borrowings
Derivative financial instruments
Lease liabilities

Total financial liabilities

2021
£000

2020
£000

2,723
2,733

6,897
4,300

5,456

11,197

(6,640)
(2,662)
(21)
(2,965)

(10,013)
—
(36)
(16,338)

(12,288)

(26,387)

The fair value and carrying value of financial instruments have been assessed and there is deemed to be no material 
differences between fair value and carrying value.

The cash and cash equivalents are held with bank and financial institution counterparties, which are rated P-1 and A-1, 
based on Moody’s ratings.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

65

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

24 SHARE CAPITAL AND RE SE RVE S

Share capital – allotted, called up and fully paid
124,230,905 ordinary shares of 0.3 pence each (2020: 124,230,905)

Share premium

2021
£000

2020
£000

373

373

10,315

10,315

Share capital
The issued share capital at 31 March 2021 comprised 124,230,905 ordinary shares of 0.3 pence each with a nominal 
value of £372,693. The company has one class of ordinary share which have equal right, preferences and restrictions.

Share premium
The share premium reserve contains the premium arising on the issue of equity shares, net of issue expenses incurred 
by the Company. On 28 July 2017, 6,583,851 ordinary shares of 0.3 pence each with a nominal value of £19,752 were 
issued at a price of 161 pence per share giving rise to a share premium of £10,315,248 (net of expenses).

Merger reser ve
The merger reserve arose on the purchase of the subsidiaries, Kast Retail Limited, Tarak International Limited and Shoar 
(Holdings) Limited. The merger reserve represents the difference between the cost value of the shares acquired less 
the cost value of the shares issued for the purchase of each company and the stamp duty payable in respect of these 
transactions. The movement in the merger reserve during the year represents the elimination of the merger reserve 
relating to Kast Retail Limited further to entering into Administration during the year.

Retained earnings
The movement on retained earnings is as set out in the statement of changes in equity. Retained earnings represent 
cumulative profits or losses, net of dividends and other adjustments.

25 SHARE- BASE D PAYME NTS
The movement in awards during the year was:

Date of grant

CSOP – 31/07/19
Warrants

Opening
 balance

1,725,771
186,335

1,912,106

Granted 
during 
the year

Lapsed 
during 
the year

Number of shares

Closing
 balance

— (195,674) 1,530,097
186,335
—
—

— (195,674) 1,716,432

Exercise
price

Pence

15.75
80.5

Exercise 
period

31/07/22–31/07/29
See below

None of the above options were exercisable at 31 March 2021 other than the warrants, which is consistent with 
31 March 2020. The weighted average life of the CSOP options was 8.3 years (2020: 9.3 years).

All share options were valued using the Black-Scholes model. Expected volatility was determined by management, 
using comparator volatility as a basis. The expected life of the options was determined based on management’s best 
estimate. The expected dividend yield was based on the anticipated dividend policy of the Company over the expected 
life of the options. The risk-free rate of return input into the model was a zero-coupon Government bond with a life 
in line with the expected life of the options. 

The inputs to the model were as follows:

Option plan

Grant date
Share price at grant date
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Risk-free rate
Expected life (years)
Expectations of meeting performance criteria
Expected dividend yield

CSOP

Warrant

31/07/19
15.75
72
1,530,097
3
88.5%
0.5%
4
100%
2.0%

28/07/17
80.50
1
186,335
—
31.4%
0.5%
2
100%
2.0%

The Group recognised a total expense of £89,000 during the year (2020: £31,000) relating to equity-settled share-based 
payments, including employer’s National Insurance contributions of £11,000 (2020: £4,000).

66

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS25 SHARE- BASE D PAYME NTS continued
Company Share Option Pl an (“CSOP ”)
The Group operated a share option scheme during the year for certain employees under the CSOP, which allows tax 
advantaged options to be granted over the Company’s shares to selected employees of the Group. New options are 
granted at a price consistent with the mid-market price of an ordinary share on the dealing day immediately preceding 
the date of grant. The different options vest after three years and have an exercise life between three and ten years 
from grant date. The exercise of the options is subject to continued employment over the vesting year.

Warrant s
The Company entered into a Warrant Instrument with its Chairman, Peter Cowgill, dated 18 July 2017, pursuant to 
which Peter Cowgill may subscribe for up to 186,335 ordinary shares exercisable in whole or in part at a subscription 
price equal to 80.5 pence. The warrants are exercisable until the earlier of (i) their full exercise, (ii) Peter Cowgill ceasing 
to be a Director, or (iii) a takeover of the Company. At the year end, no Warrant Instruments had yet been exercised. 

26 CHANG E IN LIABILITIE S ARISING FROM FINANCING AC TIVITIE S

Cash at bank and in hand

Net cash per statement of cash flows
Borrowings

Net cash before lease liabilities
Lease liabilities

Net debt after lease liabilities

Cash at bank and in hand

Net cash per statement of cash flows
Borrowings

Net cash before lease liabilities
Lease liabilities

Net debt after lease liabilities

2020
£000

6,897

6,897
—

Disposal
£000

Cash flow
£000

—

—
—

(3,955)

(3,955)
(1,406)

(5,361)
1,316

Non-cash
changes
£000

(15)

(15)
—

(15)
(4,352)

2021
£000

2,927

2,927
(1,406)

1,521
(2,965)

6,897
(16,338)

—
16,409

(9,441)

16,409

(4,045)

(4,367)

(1,444)

Impact of
 IFRS16
 introduction
£000

—

—
—

—
(20,860)

2019
£000

7,555

7,555
(40)

7,515
—

Cash flow
£000

Non-cash
changes
£000

2020
£000

6,897

6,897
—

(26)

(26)
—

(26)
(2,217)

6,897
(16,338)

(632)

(632)
40

(592)
6,739

7,515

(20,860)

6,147

(2,243)

(9,441)

Non-cash changes relate to the translation of foreign currency balances at the end of the period and lease acquisitions, 
disposals and modifications.

27 CASH AND CASH EQU IVALE NTS

Cash at bank and in hand
Overdraft

 Net cash at bank and in hand

2021
£000

4,183
(1,256)

2,927

2020
£000

6,897
—

6,879

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

67

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

28 FINANCIAL COMMITME NTS
C apital commitment s
The Group has no capital commitments at 31 March 2021 (2020: £Nil) which were not provided for in the financial statements.

29 FINANCIAL RISK MANAG E ME NT
The Group has exposure to credit, liquidity, market and capital management risk from its operations.

Risk management framework
The Board of Directors has overall responsibility for the establishment and oversight of the Group’s risk management framework.

The Group, through its standards and procedures, aims to develop a disciplined and constructive control environment 
in which all employees understand their roles and obligations.

Credit risk
Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet 
its contractual obligations and arises principally from the Group’s receivables from customers and connected companies.

The carrying amount of financial assets represents the maximum credit exposure.

Trade and other receivables
The Group’s exposure to credit risk is influenced mainly by the individual characteristics of each customer.

However, management also considers the factors that may influence the credit risk of its customer base, including the 
default risk of the industry and country in which customers operate. The risk associated with receivables is mitigated 
by obtaining Standby Letters of Credit relating to a number of outstanding balances.

The maximum exposure to credit risk for trade receivables by geographic region was as follows:

United Kingdom
Rest of the world

The ageing of trade receivables that were not impaired was as follows:

2021
£000

1,030
1,235

2,265

2020
£000

1,809
1,270

3,079

Carrying
amount
 2021
£000

Allowance

Allowance
for expected for expected
credit losses
credit losses
£000
%

Not overdue
0 to 3 months overdue
3 to 6 months overdue
Over 6 months overdue

Closing balance

The movement in the provision for impairment of receivables in the year was as follows:

Opening provision
Release in the year
Provided for in the year

Closing provision

637
1,379
69
180

2,265

—
4%
100%
100%

13%

2021
£000

320
(248)
229

301

—
52
69
180

301

2020
£000

506
(831)
645

320

68

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS29 FINANCIAL RISK MANAG E ME NT continued
Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulty in meeting the obligations associated with its financial 
liabilities that are settled by delivering cash or another financial asset. The Group’s approach to managing liquidity is to 
ensure, as far as possible, that it will have sufficient liquidity to meet its liabilities when they are due, under both normal 
and stressed conditions, without incurring unacceptable losses or risking damage to the Group’s reputation. Based on 
current cash flow projections, the Group expects to have sufficient headroom against its borrowing facilities. The basis 
of this assessment is outlined in Note 1.

E xposure to liquidity risk
The following are the remaining contractual maturities of financial liabilities. The amounts are gross and undiscounted 
and include estimated interest repayments.

31 March 2021
Bank loans
Bank overdraft
Trade payables
Accruals and other payables
Lease liabilities

31 March 2020
Trade payables
Accruals and other payables
Lease liabilities

Contractual cash flows

Total
£000

2 months
 or less
£000

2–12
 months
£000

More than
 1 year
£000

1,406
1,256
4,025
2,615
3,084

12,386

6,852
3,153
16,338

937
1,256
4,025
2,615
322

9,155

6,852
3,153
1,166

26,343

11,171

469
—
—
—
1,590

2,059

—
—
5,222

5,222

—
—
—
—
1,172

1,172

—
—
9,950

9,950

Interest rate risk
The loans and borrowings are sensitive to changes in interest rates. A 50-basis point change in the base rate would 
have an impact of £13,000 on the profit for the year ended 31 March 2021 (2020: £3,000 impact on loss for the year). 
A 50-basis point change in the Group’s incremental borrowing rate would have a £64,000 impact on the lease liabilities 
balance at 31 March 2021 (2020: £210,000).

Market risk
Market risk is the risk that changes in market prices, such as foreign exchange rates, will affect the Group’s income or 
the value of its holdings of financial instruments. The objective of foreign currency risk management is to manage and 
control market risk exposures within acceptable parameters, while optimising the return. All such transactions are 
carried out within the guidelines set by the Board of Directors.

The Group is exposed to currency risk to the extent that there is a fluctuation in the foreign exchange rate between 
the date of the transaction and the date when amounts are paid. The functional currency of the Group is Sterling, but 
it receives some revenues in Euros and makes some purchases in Chinese Renminbi. As at 31 March 2021, less than 1% 
(2020: 6%) of the Group’s trade receivables balances were denominated in Euros and 2% (2020: 4%) of the Group’s 
trade payable balances were denominated in Chinese Renminbi.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

69

NO T E S T O T H E GROU P F I NA NC I A L STAT E M E N T S CONTINUED

YEAR ENDED 31 MARCH 2021

29 FINANCIAL RISK MANAG E ME NT continued
Market risk continued
The summary quantitative data about the Group’s exposure to currency risk is as follows:

31 March 2021
Euros
Chinese Renminbi

31 March 2020
Euros
Chinese Renminbi

Trade
receivables
£000

Trade
 payables
£000

Net
 exposure
£000

8
—

128
—

97
92

321
416

89
92

193
416

The following significant exchange rates have been applied during the year:

Euros
Chinese Renminbi

Average rate Year-end spot rate
2021

2021

Average rate Year-end spot rate
2020

2020

1.12
8.60

1.17
8.60

1.12
8.80

1.13
8.70

Sensitivity to market risk
If the Euro exchange rate, on average through the year, weakened/strengthened by 10% and all other variables were 
held constant, the Group’s profit for the year ended 31 March 2021 would decrease/increase by £133,000 and 
£109,000 respectively (2020: £508,000 and £416,000). This has been calculated by applying the amended currency 
rate to the value of Euro receipts during the year.

If the Chinese Renminbi exchange rate, on average through the year, weakened/strengthened by 10% and all other 
variables were held constant, the Group’s profit for the year ended 31 March 2021 would decrease/increase by 
£430,000 and £351,000 respectively (2020: £95,000 and £78,000). This has been calculated by applying the 
amended currency rate to the value of Chinese Renminbi payments during the year.

C apital risk management
The Group’s objectives when managing capital are to safeguard its ability to continue as a going concern, so that it can 
provide returns for shareholders and benefits for other stakeholders, and to maintain an optimum capital structure to 
reduce the cost of capital. 

Capital is regarded as total equity, as recognised in the Group’s statement of financial position, plus net debt. Net debt 
is calculated as total borrowings, excluding lease liabilities, less cash and cash equivalents. 

In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to shareholders, 
return capital to shareholders, issue new shares or sell assets to reduce debt. 

The Group is subject to certain financial arrangement covenants and meeting these is given priority in all capital risk 
management decisions. There have been no events of default on the financing arrangement during the financial year. 

The Directors believe that the Group is well placed to manage its business risks successfully and do not foresee any 
risks arising in the immediate future. 

70

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTS30 RE L ATE D PART Y TR ANSAC TIONS 
The Group considers its Executive and Non-Executive Directors as key management and therefore has a related party 
relationship with them. 

Rel ated par ty transactions with connected companies
Two Directors, Tarak Ramzan and his son Sheraz Ramzan, and their relatives control 43.4% of the voting shares 
of the Company (2020: 43.4%).

The Group transacts with the companies in which Tarak and Sheraz Ramzan have an interest. The amounts of the 
transactions and balances due to and from the related parties during the year and at the year end are:

Big Blue Concepts Limited
Tarak Manufacturing Limited

Tarak Manufacturing Limited

Purchased from

2021
£000

213
190

Balance owed to

Balance due from

2021
£000

8

2020
£000

8

2021
£000

—

2020
£000

168
177

2020
£000

2

The charges from Big Blue Concepts Limited and Tarak Manufacturing Limited solely relate to the rental of the Group’s 
distribution centre and head office respectively. These leases were entered into further to the Independent Non-Executive 
Directors of the Company having received independent legal advice and independent commercial real estate advice 
and being satisfied that they reflect arm’s length legal and commercial terms.

Remuneration of key management personnel
The remuneration of the Directors, who are the key management personnel of the Group, is set out below in aggregate 
for each of the categories specified in IAS 24 Related Party Disclosures. The Directors’ Remuneration Report on pages 
33 to 35 of this Annual Report provides further information regarding the remuneration of individual Directors.

Short-term employment benefits
Post-employment benefits
Employer National Insurance contributions
Share-based payments

2021
£000

574
50
72
5

701

2020
£000

625
50
80
3

758

31 CONTING E NCIE S
The Group’s bank loans, overdrafts and other credit facilities were extended post year end and are scheduled to expire 
on 30 September 2022. 

These facilities continue to be secured by an unlimited multilateral and cross-company guarantee given by Zandra 
Retail Limited and Tarak International Limited and also by a limited guarantee given by, and by a floating charge over 
the assets of, Zandra Retail Limited and Tarak International Limited. The bank also holds a right of set-offs between 
Zandra Retail Limited and Tarak International Limited. All entities included in the guarantee are wholly owned 
subsidiaries in the Group. 

In addition to the above, QUIZ plc has provided a Parent Company Guarantee with respect to the facilities.

ANNUAL REPORT AND FINANCIAL STATEMENTS 2021 QUIZ PLC

71

COM PA N Y I N F OR M AT ION

DIREC TORS
Peter Alan Cowgill 
Tarak Ramzan 
Sheraz Ramzan 
Gerard Sweeney 
Charlotte Rose O’Sullivan 
Roger Thomas Mather

REG ISTE RE D OFFICE
22 Grenville Street 
St Helier 
Jersey 
Channel Islands 
JE4 8PX

PRINCIPAL PL ACE 
OF BUSINE SS
61 Hydepark Street 
Glasgow 
G3 8BW

COMPANY SECRETARY
Gerard Sweeney

ASSISTANT COMPANY 
SECRETARY
Mourant Secretaries  
(Jersey) Limited 
22 Grenville Street 
St Helier 
Jersey 
Channel Islands 
JE4 8PX

NOMINATE D ADVISE R 
AND B ROKE R
Panmure Gordon (UK) Limited  
One New Change 
London 
EC4M 9AF

REG ISTE RE D AU DITORS
RSM UK Audit LLP 
14th Floor 
20 Chapel Street 
Liverpool  
L3 9AG

LEGAL COUNSE L 
RE SCOT TISH AND 
E NG LISH L AW
Dentons UK and Middle East LLP 
Quartermile One 
15 Lauriston Place 
Edinburgh 
EH3 9EP

LEGAL COU NSE L RE 
J E RSEY L AW
Mourant LP 
22 Grenville Street 
St Helier 
Jersey 
Channel Islands 
JE4 8PX

PRINCIPAL BANKE RS
HSBC Bank plc 
Glasgow

REG ISTR ARS
Capita Registrars (Jersey) Limited 
12 Castle Street 
St Helier 
Jersey 
Channel Islands 
JE2 3RT

72

QUIZ PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2021

FINANCIAL STATEMENTSCBP008992

QUIZ plc’s commitment to environmental issues is reflected in this Annual Report, 
which has been printed on Symbol Freelife Satin and Arcoprint, an FSC® certified 
material. This document was printed by Park Communications using its environmental 
print technology, which minimises the impact of printing on the environment, with 
99% of dry waste diverted from landfill. Both the printer and the paper mill are 
registered to ISO 14001.

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Glasgow  
G3 8BW 

www.quizgroup.co.uk

 
 
 
 
 
 
 
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