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Real Matters

real · TSX Consumer Cyclical
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Ticker real
Exchange TSX
Sector Consumer Cyclical
Industry Luxury Goods
Employees 501-1000
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FY2018 Annual Report · Real Matters
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2018 Annual Report

Summary Financial Information
(US$ millions)

FY 2018

FY 2017

FY 2016

FY 2018

FY 2017

FY 2016

Revenues

$281.5

$303.0

$248.5

Net Revenue1

$82.8

$92.3

$68.3

Net Loss

$(4.0)

$(23.8)

$(6.1)

Adjusted EBITDA1

$5.8

$9.4

$12.8

Adjusted Net Income1

$6.7

$2.8

$6.0

Fiscal 2018 Segmented Results
(US$ millions)

66%

Revenues
$281.5

23%

11%

47%

30%

Net Revenue1
$82.8

47%

6%

Adjusted EBITDA1
$5.8

57%

13%

U.S. Appraisal

U.S. Title

Canada

About Real Matters

Real Matters is a leading network management services provider for the mortgage lending and insurance industries. Real 
Matters’ platform combines its proprietary technology and network management capabilities with tens of thousands of 
independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending and 
insurance industry services. Our clients include approximately 60 of the top 100 mortgage lenders in the U.S. and some 
of the largest insurance companies in North America. We are a leading independent provider of residential real estate 
appraisals to the mortgage market and a leading independent provider of title and mortgage closing services in the U.S. 
Established in 2004, Real Matters has offices in Buffalo (NY), Denver (CO), Middletown (RI), and Markham (ON). Real 
Matters is listed on the Toronto Stock Exchange under the symbol REAL. For more information, visit www.realmatters.com.

1. Net Revenue, Adjusted EBITDA and Adjusted Net Income are Non-GAAP measures. See page 20 of this Annual Report.

This Annual Report should be read in conjunction with the “Cautionary Note Regarding Forward-Looking Information” set forth on page 42 of this Annual Report.

 
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(cid:100)(cid:349)(cid:286)(cid:396)(cid:3)(cid:1005)(cid:3)(cid:367)(cid:286)(cid:374)(cid:282)(cid:286)(cid:396)(cid:400)(cid:856)(cid:3)(cid:116)(cid:286)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:367)(cid:349)(cid:448)(cid:286)(cid:3)(cid:349)(cid:374)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:381)(cid:396)(cid:349)(cid:336)(cid:349)(cid:374)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:272)(cid:346)(cid:258)(cid:374)(cid:374)(cid:286)(cid:367)(cid:3)(cid:449)(cid:349)(cid:410)(cid:346)(cid:3)(cid:296)(cid:381)(cid:437)(cid:396)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:400)(cid:286)(cid:3)(cid:100)(cid:349)(cid:286)(cid:396)(cid:3)(cid:1005)(cid:3)(cid:367)(cid:286)(cid:374)(cid:282)(cid:286)(cid:396)(cid:400)(cid:853)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:302)(cid:332)(cid:346)(cid:3)(cid:349)(cid:400)(cid:3)(cid:381)(cid:374)(cid:3)(cid:410)(cid:396)(cid:258)(cid:272)(cid:364)(cid:3)(cid:410)(cid:381)(cid:3)
(cid:271)(cid:286)(cid:3)(cid:367)(cid:349)(cid:448)(cid:286)(cid:3)(cid:349)(cid:374)(cid:3)(cid:286)(cid:258)(cid:396)(cid:367)(cid:455)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1013)(cid:856)(cid:3)(cid:116)(cid:286)(cid:3)(cid:271)(cid:286)(cid:367)(cid:349)(cid:286)(cid:448)(cid:286)(cid:3)(cid:410)(cid:346)(cid:258)(cid:410)(cid:3)(cid:272)(cid:367)(cid:349)(cid:286)(cid:374)(cid:410)(cid:400)(cid:3)(cid:449)(cid:258)(cid:374)(cid:410)(cid:3)(cid:296)(cid:286)(cid:449)(cid:286)(cid:396)(cid:3)(cid:448)(cid:286)(cid:374)(cid:282)(cid:381)(cid:396)(cid:400)(cid:3)(cid:381)(cid:299)(cid:286)(cid:396)(cid:349)(cid:374)(cid:336)(cid:3)(cid:373)(cid:381)(cid:396)(cid:286)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:400)(cid:3)(cid:449)(cid:349)(cid:410)(cid:346)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:272)(cid:258)(cid:393)(cid:258)(cid:271)(cid:349)(cid:367)(cid:349)(cid:410)(cid:455)(cid:3)(cid:410)(cid:381)(cid:3)
(cid:381)(cid:393)(cid:286)(cid:396)(cid:258)(cid:410)(cid:286)(cid:3)(cid:374)(cid:258)(cid:415)(cid:381)(cid:374)(cid:449)(cid:349)(cid:282)(cid:286)(cid:856)(cid:3)(cid:4)(cid:374)(cid:282)(cid:853)(cid:3)(cid:449)(cid:286)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:258)(cid:410)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:410)(cid:381)(cid:393)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:448)(cid:286)(cid:374)(cid:282)(cid:381)(cid:396)(cid:3)(cid:393)(cid:286)(cid:396)(cid:296)(cid:381)(cid:396)(cid:373)(cid:258)(cid:374)(cid:272)(cid:286)(cid:3)(cid:396)(cid:258)(cid:374)(cid:364)(cid:349)(cid:374)(cid:336)(cid:400)(cid:853)(cid:3)(cid:449)(cid:346)(cid:349)(cid:272)(cid:346)(cid:3)(cid:282)(cid:396)(cid:349)(cid:448)(cid:286)(cid:3)(cid:258)(cid:367)(cid:367)(cid:381)(cid:272)(cid:258)(cid:415)(cid:381)(cid:374)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:374)(cid:286)(cid:449)(cid:3)
(cid:381)(cid:393)(cid:393)(cid:381)(cid:396)(cid:410)(cid:437)(cid:374)(cid:349)(cid:415)(cid:286)(cid:400)(cid:856)(cid:3)(cid:75)(cid:437)(cid:396)(cid:3)(cid:393)(cid:396)(cid:349)(cid:374)(cid:272)(cid:349)(cid:393)(cid:258)(cid:367)(cid:3)(cid:381)(cid:271)(cid:361)(cid:286)(cid:272)(cid:415)(cid:448)(cid:286)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:4)(cid:393)(cid:393)(cid:396)(cid:258)(cid:349)(cid:400)(cid:258)(cid:367)(cid:3)(cid:349)(cid:400)(cid:3)(cid:410)(cid:381)(cid:3)(cid:349)(cid:374)(cid:272)(cid:396)(cid:286)(cid:258)(cid:400)(cid:286)(cid:3)(cid:373)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:3)(cid:410)(cid:381)(cid:3)(cid:1005)(cid:1009)(cid:882)(cid:1006)(cid:1004)(cid:1081)(cid:3)(cid:271)(cid:455)(cid:3)(cid:302)(cid:400)(cid:272)(cid:258)(cid:367)(cid:3)(cid:1006)(cid:1004)(cid:1006)(cid:1005)(cid:856)

(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:4)(cid:393)(cid:393)(cid:396)(cid:258)(cid:349)(cid:400)(cid:258)(cid:367)(cid:855)(cid:3)(cid:100)(cid:258)(cid:396)(cid:336)(cid:286)(cid:415)(cid:374)(cid:336)(cid:3)(cid:1005)(cid:1009)(cid:882)(cid:1006)(cid:1004)(cid:1081)(cid:3)(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)

7.7%

9.0%

15-20%

5.9%

F2016

F2017

F2018

F2021

(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:4)(cid:393)(cid:393)(cid:396)(cid:258)(cid:349)(cid:400)(cid:258)(cid:367)(cid:3)(cid:100)(cid:396)(cid:258)(cid:374)(cid:400)(cid:258)(cid:272)(cid:415)(cid:381)(cid:374)(cid:3)(cid:115)(cid:381)(cid:367)(cid:437)(cid:373)(cid:286)

(cid:1005)(cid:856)(cid:3)(cid:69)(cid:286)(cid:410)(cid:3)(cid:90)(cid:286)(cid:448)(cid:286)(cid:374)(cid:437)(cid:286)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:4)(cid:282)(cid:361)(cid:437)(cid:400)(cid:410)(cid:286)(cid:282)(cid:3)(cid:28)(cid:17)(cid:47)(cid:100)(cid:24)(cid:4)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:69)(cid:381)(cid:374)(cid:882)(cid:39)(cid:4)(cid:4)(cid:87)(cid:3)(cid:373)(cid:286)(cid:258)(cid:400)(cid:437)(cid:396)(cid:286)(cid:400)(cid:856)(cid:3)(cid:94)(cid:286)(cid:286)(cid:3)(cid:393)(cid:258)(cid:336)(cid:286)(cid:3)(cid:1006)(cid:1004)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:349)(cid:400)(cid:3)(cid:4)(cid:374)(cid:374)(cid:437)(cid:258)(cid:367)(cid:3)(cid:90)(cid:286)(cid:393)(cid:381)(cid:396)(cid:410)(cid:856)

11

(cid:116)(cid:286)(cid:3)(cid:286)(cid:374)(cid:282)(cid:286)(cid:282)(cid:3)(cid:302)(cid:400)(cid:272)(cid:258)(cid:367)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1012)(cid:3)(cid:449)(cid:349)(cid:410)(cid:346)(cid:3)(cid:1004)(cid:856)(cid:1010)(cid:1081)(cid:3)(cid:373)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:3)(cid:349)(cid:374)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:100)(cid:349)(cid:410)(cid:367)(cid:286)(cid:3)(cid:400)(cid:286)(cid:336)(cid:373)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:282)(cid:381)(cid:449)(cid:374)(cid:3)(cid:296)(cid:396)(cid:381)(cid:373)(cid:3)(cid:1004)(cid:856)(cid:1011)(cid:1081)(cid:3)(cid:349)(cid:374)(cid:3)(cid:302)(cid:400)(cid:272)(cid:258)(cid:367)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1011)(cid:856)(cid:3)(cid:39)(cid:349)(cid:448)(cid:286)(cid:374)(cid:3)
(cid:410)(cid:346)(cid:258)(cid:410)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:271)(cid:437)(cid:400)(cid:349)(cid:374)(cid:286)(cid:400)(cid:400)(cid:3)(cid:393)(cid:396)(cid:349)(cid:374)(cid:272)(cid:349)(cid:393)(cid:258)(cid:367)(cid:367)(cid:455)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:400)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:373)(cid:381)(cid:396)(cid:410)(cid:336)(cid:258)(cid:336)(cid:286)(cid:3)(cid:396)(cid:286)(cid:302)(cid:374)(cid:258)(cid:374)(cid:272)(cid:286)(cid:3)(cid:400)(cid:286)(cid:336)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:373)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:410)(cid:381)(cid:282)(cid:258)(cid:455)(cid:853)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:393)(cid:3)(cid:282)(cid:286)(cid:272)(cid:367)(cid:349)(cid:374)(cid:286)(cid:3)
(cid:349)(cid:374)(cid:3)(cid:396)(cid:258)(cid:410)(cid:286)(cid:3)(cid:396)(cid:286)(cid:302)(cid:374)(cid:258)(cid:374)(cid:272)(cid:286)(cid:3)(cid:410)(cid:396)(cid:258)(cid:374)(cid:400)(cid:258)(cid:272)(cid:415)(cid:381)(cid:374)(cid:3)(cid:448)(cid:381)(cid:367)(cid:437)(cid:373)(cid:286)(cid:400)(cid:3)(cid:381)(cid:448)(cid:286)(cid:396)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:367)(cid:258)(cid:400)(cid:410)(cid:3)(cid:455)(cid:286)(cid:258)(cid:396)(cid:3)(cid:373)(cid:258)(cid:282)(cid:286)(cid:3)(cid:349)(cid:410)(cid:3)(cid:258)(cid:3)(cid:448)(cid:286)(cid:396)(cid:455)(cid:3)(cid:272)(cid:346)(cid:258)(cid:367)(cid:367)(cid:286)(cid:374)(cid:336)(cid:349)(cid:374)(cid:336)(cid:3)(cid:455)(cid:286)(cid:258)(cid:396)(cid:3)(cid:410)(cid:381)(cid:3)(cid:336)(cid:396)(cid:381)(cid:449)(cid:856)(cid:3)(cid:116)(cid:286)(cid:3)(cid:396)(cid:286)(cid:393)(cid:381)(cid:396)(cid:410)(cid:286)(cid:282)(cid:3)(cid:258)
(cid:373)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:258)(cid:282)(cid:361)(cid:437)(cid:400)(cid:410)(cid:286)(cid:282)(cid:3)(cid:396)(cid:286)(cid:448)(cid:286)(cid:374)(cid:437)(cid:286)(cid:3)(cid:282)(cid:286)(cid:272)(cid:367)(cid:349)(cid:374)(cid:286)(cid:3)(cid:381)(cid:296)(cid:3)(cid:1005)(cid:1009)(cid:1081)(cid:3)(cid:349)(cid:374)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:100)(cid:349)(cid:410)(cid:367)(cid:286)(cid:3)(cid:400)(cid:286)(cid:336)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:349)(cid:374)(cid:3)(cid:302)(cid:400)(cid:272)(cid:258)(cid:367)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1012)(cid:856)

(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:100)(cid:349)(cid:410)(cid:367)(cid:286)(cid:855)(cid:3)(cid:100)(cid:258)(cid:396)(cid:336)(cid:286)(cid:415)(cid:374)(cid:336)(cid:3)(cid:1005)(cid:882)(cid:1007)(cid:1081)(cid:3)(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)

0.6%

0.7%

0.6%

1-3%

F2016

F2017

F2018

F2021

(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:100)(cid:349)(cid:410)(cid:367)(cid:286)(cid:3)(cid:100)(cid:396)(cid:258)(cid:374)(cid:400)(cid:258)(cid:272)(cid:415)(cid:381)(cid:374)(cid:3)(cid:115)(cid:381)(cid:367)(cid:437)(cid:373)(cid:286)

(cid:4)(cid:367)(cid:410)(cid:346)(cid:381)(cid:437)(cid:336)(cid:346)(cid:3)(cid:449)(cid:286)(cid:859)(cid:396)(cid:286)(cid:3)(cid:400)(cid:415)(cid:367)(cid:367)(cid:3)(cid:349)(cid:374)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:286)(cid:258)(cid:396)(cid:367)(cid:455)(cid:3)(cid:400)(cid:410)(cid:258)(cid:336)(cid:286)(cid:400)(cid:3)(cid:381)(cid:296)(cid:3)(cid:271)(cid:396)(cid:349)(cid:374)(cid:336)(cid:349)(cid:374)(cid:336)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:374)(cid:286)(cid:410)(cid:449)(cid:381)(cid:396)(cid:364)(cid:3)(cid:373)(cid:258)(cid:374)(cid:258)(cid:336)(cid:286)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:272)(cid:258)(cid:393)(cid:258)(cid:271)(cid:349)(cid:367)(cid:349)(cid:415)(cid:286)(cid:400)(cid:3)(cid:410)(cid:381)(cid:3)(cid:410)(cid:346)(cid:349)(cid:400)(cid:3)(cid:271)(cid:437)(cid:400)(cid:349)(cid:374)(cid:286)(cid:400)(cid:400)(cid:853)(cid:3)(cid:449)(cid:286)(cid:3)
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2

 
(cid:90)(cid:286)(cid:258)(cid:367)(cid:3)(cid:68)(cid:258)(cid:425)(cid:286)(cid:396)(cid:400)(cid:3)(cid:346)(cid:258)(cid:400)(cid:3)(cid:258)(cid:3)(cid:400)(cid:349)(cid:336)(cid:374)(cid:349)(cid:302)(cid:272)(cid:258)(cid:374)(cid:410)(cid:3)(cid:272)(cid:381)(cid:396)(cid:286)(cid:3)(cid:272)(cid:381)(cid:373)(cid:393)(cid:286)(cid:410)(cid:286)(cid:374)(cid:272)(cid:455)(cid:3)(cid:349)(cid:374)(cid:3)(cid:374)(cid:286)(cid:410)(cid:449)(cid:381)(cid:396)(cid:364)(cid:3)(cid:373)(cid:258)(cid:374)(cid:258)(cid:336)(cid:286)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:449)(cid:346)(cid:349)(cid:272)(cid:346)(cid:3)(cid:449)(cid:286)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:367)(cid:286)(cid:448)(cid:286)(cid:396)(cid:258)(cid:336)(cid:349)(cid:374)(cid:336)(cid:3)(cid:449)(cid:349)(cid:410)(cid:346)(cid:3)(cid:410)(cid:381)(cid:393)(cid:3)(cid:1005)(cid:1004)(cid:1004)(cid:3)
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(cid:381)(cid:393)(cid:286)(cid:396)(cid:258)(cid:415)(cid:374)(cid:336)(cid:3)(cid:367)(cid:286)(cid:448)(cid:286)(cid:396)(cid:258)(cid:336)(cid:286)(cid:3)(cid:410)(cid:381)(cid:3)(cid:282)(cid:396)(cid:349)(cid:448)(cid:286)(cid:3)(cid:349)(cid:373)(cid:393)(cid:396)(cid:381)(cid:448)(cid:286)(cid:282)(cid:3)(cid:393)(cid:396)(cid:381)(cid:302)(cid:410)(cid:258)(cid:271)(cid:349)(cid:367)(cid:349)(cid:410)(cid:455)(cid:3)(cid:449)(cid:349)(cid:410)(cid:346)(cid:3)(cid:400)(cid:272)(cid:258)(cid:367)(cid:286)(cid:856)

(cid:116)(cid:286)(cid:3)(cid:271)(cid:286)(cid:367)(cid:349)(cid:286)(cid:448)(cid:286)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:272)(cid:381)(cid:373)(cid:271)(cid:349)(cid:374)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:400)(cid:286)(cid:3)(cid:410)(cid:346)(cid:349)(cid:374)(cid:336)(cid:400)(cid:3)(cid:449)(cid:349)(cid:367)(cid:367)(cid:3)(cid:336)(cid:286)(cid:374)(cid:286)(cid:396)(cid:258)(cid:410)(cid:286)(cid:3)(cid:349)(cid:374)(cid:272)(cid:396)(cid:286)(cid:258)(cid:400)(cid:349)(cid:374)(cid:336)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:3)(cid:448)(cid:258)(cid:367)(cid:437)(cid:286)(cid:3)(cid:381)(cid:448)(cid:286)(cid:396)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:367)(cid:381)(cid:374)(cid:336)(cid:3)(cid:410)(cid:286)(cid:396)(cid:373)(cid:856)(cid:3)(cid:116)(cid:286)(cid:3)
(cid:449)(cid:349)(cid:367)(cid:367)(cid:3)(cid:374)(cid:381)(cid:410)(cid:3)(cid:271)(cid:286)(cid:3)(cid:282)(cid:349)(cid:400)(cid:410)(cid:396)(cid:258)(cid:272)(cid:410)(cid:286)(cid:282)(cid:3)(cid:271)(cid:455)(cid:3)(cid:400)(cid:346)(cid:381)(cid:396)(cid:410)(cid:882)(cid:410)(cid:286)(cid:396)(cid:373)(cid:3)(cid:373)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:373)(cid:381)(cid:448)(cid:286)(cid:373)(cid:286)(cid:374)(cid:410)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:449)(cid:349)(cid:367)(cid:367)(cid:3)(cid:272)(cid:381)(cid:374)(cid:415)(cid:374)(cid:437)(cid:286)(cid:3)(cid:410)(cid:381)(cid:3)(cid:282)(cid:381)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:396)(cid:349)(cid:336)(cid:346)(cid:410)(cid:3)(cid:410)(cid:346)(cid:349)(cid:374)(cid:336)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:367)(cid:381)(cid:374)(cid:336)(cid:3)(cid:396)(cid:437)(cid:374)(cid:856)

(cid:116)(cid:286)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:336)(cid:396)(cid:258)(cid:410)(cid:286)(cid:296)(cid:437)(cid:367)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:410)(cid:396)(cid:437)(cid:400)(cid:410)(cid:3)(cid:381)(cid:296)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:272)(cid:367)(cid:349)(cid:286)(cid:374)(cid:410)(cid:400)(cid:853)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:367)(cid:381)(cid:455)(cid:258)(cid:367)(cid:410)(cid:455)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:393)(cid:396)(cid:381)(cid:296)(cid:286)(cid:400)(cid:400)(cid:349)(cid:381)(cid:374)(cid:258)(cid:367)(cid:349)(cid:400)(cid:373)(cid:3)(cid:381)(cid:296)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:302)(cid:286)(cid:367)(cid:282)(cid:3)(cid:393)(cid:396)(cid:381)(cid:296)(cid:286)(cid:400)(cid:400)(cid:349)(cid:381)(cid:374)(cid:258)(cid:367)(cid:400)(cid:853)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)
(cid:272)(cid:381)(cid:373)(cid:373)(cid:349)(cid:410)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:282)(cid:286)(cid:282)(cid:349)(cid:272)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:381)(cid:296)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:286)(cid:373)(cid:393)(cid:367)(cid:381)(cid:455)(cid:286)(cid:286)(cid:400)(cid:856)(cid:3)(cid:47)(cid:3)(cid:449)(cid:381)(cid:437)(cid:367)(cid:282)(cid:3)(cid:367)(cid:349)(cid:364)(cid:286)(cid:3)(cid:410)(cid:381)(cid:3)(cid:410)(cid:346)(cid:258)(cid:374)(cid:364)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:17)(cid:381)(cid:258)(cid:396)(cid:282)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:410)(cid:346)(cid:286)(cid:349)(cid:396)(cid:3)(cid:272)(cid:381)(cid:374)(cid:415)(cid:374)(cid:437)(cid:286)(cid:282)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)
(cid:286)(cid:374)(cid:272)(cid:381)(cid:437)(cid:396)(cid:258)(cid:336)(cid:286)(cid:373)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:258)(cid:400)(cid:3)(cid:449)(cid:286)(cid:367)(cid:367)(cid:3)(cid:258)(cid:400)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:410)(cid:346)(cid:286)(cid:349)(cid:396)(cid:3)(cid:381)(cid:374)(cid:336)(cid:381)(cid:349)(cid:374)(cid:336)(cid:3)(cid:400)(cid:437)(cid:393)(cid:393)(cid:381)(cid:396)(cid:410)(cid:856)(cid:3)

(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)(cid:3)(cid:116)(cid:349)(cid:367)(cid:367)(cid:3)(cid:24)(cid:396)(cid:349)(cid:448)(cid:286)(cid:3)(cid:38)(cid:349)(cid:400)(cid:272)(cid:258)(cid:367)(cid:3)(cid:1006)(cid:1004)(cid:1006)(cid:1005)(cid:3)(cid:75)(cid:271)(cid:361)(cid:286)(cid:272)(cid:415)(cid:448)(cid:286)(cid:400)(cid:3)

15-20%

1-3%

(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:4)(cid:393)(cid:393)(cid:396)(cid:258)(cid:349)(cid:400)(cid:258)(cid:367)(cid:3)(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)

(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:100)(cid:349)(cid:410)(cid:367)(cid:286)(cid:3)(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:410)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)

(cid:69)(cid:286)(cid:410)(cid:3)(cid:90)(cid:286)(cid:448)(cid:286)(cid:374)(cid:437)(cid:286)1(cid:3)(cid:68)(cid:258)(cid:396)(cid:336)(cid:349)(cid:374)(cid:400)

(cid:4)(cid:282)(cid:361)(cid:437)(cid:400)(cid:410)(cid:286)(cid:282)(cid:3)(cid:28)(cid:17)(cid:47)(cid:100)(cid:24)(cid:4)(cid:1055)(cid:3)(cid:68)(cid:258)(cid:396)(cid:336)(cid:349)(cid:374)(cid:400)

(cid:1005)(cid:856)(cid:3)(cid:69)(cid:286)(cid:410)(cid:3)(cid:90)(cid:286)(cid:448)(cid:286)(cid:374)(cid:437)(cid:286)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:4)(cid:282)(cid:361)(cid:437)(cid:400)(cid:410)(cid:286)(cid:282)(cid:3)(cid:28)(cid:17)(cid:47)(cid:100)(cid:24)(cid:4)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:69)(cid:381)(cid:374)(cid:882)(cid:39)(cid:4)(cid:4)(cid:87)(cid:3)(cid:373)(cid:286)(cid:258)(cid:400)(cid:437)(cid:396)(cid:286)(cid:400)(cid:856)(cid:3)(cid:94)(cid:286)(cid:286)(cid:3)(cid:393)(cid:258)(cid:336)(cid:286)(cid:3)(cid:1006)(cid:1004) (cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:349)(cid:400)(cid:3)(cid:4)(cid:374)(cid:374)(cid:437)(cid:258)(cid:367)(cid:3)(cid:90)(cid:286)(cid:393)(cid:381)(cid:396)(cid:410)(cid:856)

35-40%

25-30%

(cid:58)(cid:258)(cid:400)(cid:381)(cid:374)(cid:3)(cid:94)(cid:373)(cid:349)(cid:410)(cid:346)
Founder, President and CEO
(cid:90)(cid:286)(cid:258)(cid:367)(cid:3)(cid:68)(cid:258)(cid:425)(cid:286)(cid:396)(cid:400)(cid:3)(cid:47)(cid:374)(cid:272)(cid:856)(cid:3)

3

Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

The  following  Management  Discussion  and  Analysis  (“MD&A”)  was  prepared  as  of  November  27,  2018  and  should  be  read  in 
conjunction  with  our  consolidated  financial  statements  (“financial  statements”),  including  notes  thereto,  for  the  years  ended 
September 30, 2018 and 2017. All amounts included in this MD&A are reported in thousands of U.S. dollars, unless otherwise stated, 
and have been prepared in accordance with International Financial Reporting Standards (“IFRS” or “GAAP”). Throughout this MD&A, 
Real Matters Inc. and its subsidiaries are referred to as “Real Matters,” “the Company,” “we,” “our,” or “us”. Additional information 
relating to the Company, including the Company’s Annual Information Form for the year ended September 30, 2017, can be found on 
SEDAR under the Company’s profile at www.sedar.com.  

Corporate Overview  
We are a leading network management services provider for the mortgage lending and insurance industries. Our “platform” combines 
our proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals 
to create an efficient marketplace for the provision of mortgage lending and insurance services. Our platform facilitates competition 
between these field professionals, such as residential real estate appraisers, to deliver performance-driven services, which delivers 
superior quality, transparency and efficiency to our clients. We built our platform to create a long-term competitive advantage relative 
to traditional service providers, who we believe have high-touch, labour intensive and costly operations. We believe that our platform 
provides for a highly scalable business model that enables us to deliver services faster, with fewer errors, touch points and at a lower 
cost than our competitors. 

In the United States of America (“U.S.”), our clients include more than 60 of the top 100 mortgage lenders, including all Tier 1 mortgage 
lenders, as defined in the “Glossary” section of this MD&A. We provide approximately one in 11 residential mortgage appraisals in the 
U.S. and we estimate we had an approximately 9.0% share of the market for fiscal 2018. We are also a national independent provider 
of title and closing services and we estimate we had approximately 0.6% market share in fiscal 2018. 

In Canada, our clients include a majority of the largest Canadian chartered banks as well as some of North America’s largest insurance 
companies. We provide residential mortgage appraisals to three of the big five banks and we had approximately 18% market share at 
the end of fiscal 2018. We provide residential and commercial property insurance inspections to 10 of the top 15 insurance carriers in 
Canada and we had approximately 12% market share at the end of fiscal 2018. 

Most of our services are subject to multi-year or evergreen Master Service Agreements (“MSAs”). These agreements do not have 
minimum unit volume  guarantees. Instead, we rely on our ability to outperform our competitors to  increase our market share of 
transaction volumes with our clients. 

We estimated that the total annual market spend for our services was approximately $13 billion in 2018, representing the estimated 
annual spend on residential mortgage appraisal services in the U.S. and Canada, title and closing services in the U.S. and insurance 
inspection services in Canada. 

Headquartered in Markham, Ontario, Real Matters principal offices include Buffalo, New York, Middletown, Rhode Island and Denver, 
Colorado. We service the U.S. and Canadian residential mortgage industries through our Solidifi brand, and the Canadian property and 
casualty insurance industry through our iv3 brand.   

Seasonality and Trends 
Residential  mortgage  origination  volumes  in  North  America  are  a  key  driver  of  our  financial  performance.  Our  transaction-based 
revenues are impacted by the seasonal nature of the residential mortgage industry, which typically sees home buyers purchasing more 
homes  in  our  third  and  fourth  fiscal  quarters,  representing  the  three  months  ending  June  30  and  September  30,  respectively. 
Residential mortgage origination volumes are also impacted by other factors such as interest rates, refinancing rates, house prices, 
housing stock supply and demand, the availability of funds for mortgage loans, credit requirements, regulatory changes, household 
indebtedness, employment levels and the general health of the North American economy. Our market share is impacted by the size 
of  the  residential  mortgage  originations  market  but  also  our  clients’  relative  share  of  the  market.  Gains  or  losses  in  mortgage 
origination market share by our client’s impacts our overall market share.  

Strategy and Outlook 
Our mission is to be a leading network management services company, globally. Our platform creates a competitive marketplace for 
outsourced services that are essential to the underwriting process. Our strategy is to leverage our platform to consistently outperform 
our competitors, build on our performance to grow market share with our clients and to attract and retain long-term clients. 

5

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

We believe that our strategy will strengthen our competitive position, and generate increased revenues, Net Revenue(A) (see “Non-
GAAP Measures” section of this MD&A) and profitability. This strategy is supported by our continuing focus on a scalable software 
development discipline, a commitment to client service and operational excellence in order to create long-term value for our clients 
and shareholders.  

We take a long-term view to manage and measure the success of our ongoing business strategies. In this regard, our principal focus is 
on  market  share  growth.  We  seek  to  achieve  market  share  increases  irrespective  of  market  conditions  for  residential  mortgage 
originations. Market share growth is achieved by onboarding new customers and increasing market share within our existing clients. 
The mortgage market is subject to the influence of many factors, such as broader economic conditions, fluctuating interest rates, and 
our clients’ share of the market, which are not within our control. Similarly, achieving the Net Revenue(A) target, which is outlined 
below, is highly correlated to the volume of purchase versus refinance related mortgage activity. In particular, the volume of mortgage 
refinance activity is a principal driver of or U.S. Title (each as hereinafter defined) segment revenues, which garner significantly higher 
Net Revenue(A) margins than our Appraisal segment. As such, the mix of mortgage activity can influence the achievement of our target 
consolidated Net Revenue(A) margins. 

We continue to believe that we have significant growth opportunities by September 30, 2021 (“fiscal 2021”) to: 

•

•

•

•

increase our U.S. residential mortgage appraisal market share to 15% - 20%; 

increase our U.S. title and closing market share to 1% - 3%; 

achieve target Net Revenue(A) margins of 35% - 40%, as a percentage of revenue; and 

achieve target Adjusted EBITDA(A) margins of 25% - 30%, as a percentage of Net Revenue(A). 

We further believe that our business scales when we service higher volumes. Accordingly, we expect that if the volumes we service 
were to double in the future from fiscal 2018 levels, we could achieve the following targets: 

U.S. Appraisal segment 

• Net Revenue(A) margins of 27%, as a percentage of revenue; and 

•

Adjusted EBITDA(A) margins of 60%, a as percentage of Net Revenue(A). 

U.S. Title and Closing segment 

• Net Revenue(A) margins of 65%, as a percentage of revenue; and 

•

Adjusted EBITDA(A) margins of 30%, as a percentage of Net Revenue(A). 

Canadian segment 

• Net Revenue(A) margins of 20%, as a percentage of revenue; and 

•

Adjusted EBITDA(A) margins of 50%, as a percentage of Net Revenue(A). 

We believe that these long-term objectives are supported by our continued growth in our share of the residential mortgage appraisal 
market and strategies to disrupt the title and closing market. In addition, we will continue to be thoughtful in our pursuit of acquisition 
opportunities.  

Our market share expectations are impacted by the size of the residential mortgage originations market. In addition, gains or losses 
in our clients’ relative share of the mortgage origination market impacts our market share achievements. Accordingly, a significant 
change in the size of the market or our clients’ relative share of the market could result in an over or under achievement of our fiscal 
2021 objectives.    

For the reasons described below, we have decided to withdraw our prior outlook that our revenues will increase by a compound 
annual growth rate (“CAGR”) of 20-25% from fiscal 2016. In order to provide a reasonable revenue growth outlook we need to be able 
to accurately forecast the volume of transactions comprising the residential mortgage originations market, since market volumes is a 
significant driver of our future revenue growth. We believe that our original estimate of the market size and volumes was reasonable 
at the time it was made; however, we estimate that the size of the market has underperformed our original estimate through fiscal 

6

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

2018 and the source of our original estimate is not aligned with our most recent estimates of market size or serviceable volumes. 
Accordingly, we have subsequently concluded that in combination with recent market volatility and the market’s underperformance, 
there is no sufficiently precise or accurate forecast of the size and volumes comprising the residential mortgage origination market. 
For these reasons, we have determined that the basis of our original estimate is no longer reasonable. In addition, we believe our 
original estimate of market size and volumes is not supported by recent third-party data, including publicly disclosed financial reports 
of our competitors, information provided to us by our customers, our own volumes and other industry information sources. Further, 
our  revenue  growth  strategy  contemplated  an  accelerated  time  to  first  transaction  with  Tier  3  and  Tier  4  clients  in  our  U.S.  Title 
segment through the leveraging of existing MSA’s with the clients we service in our U.S. Appraisal segment. Increased competition for 
constrained market volumes have slowed the conversion of these smaller clients to title revenues, which has also impacted our outlook 
for CAGR revenue growth. However, we continue to pursue these opportunities which remain core to our growth strategy. 

Near-Term Outlook 
2019 
We expect first quarter consolidated revenues and Net Revenue(A) will decline compared to the fourth quarter of fiscal 2018, reflecting 
our expectations for seasonality and continued mortgage market weakness, net of market share gains and new client additions. We 
anticipate consolidated Net Revenue(A) margins will improve compared to the fourth quarter of fiscal 2018 due to revenue mix and 
our continued focus on expanding Net Revenue(A) margins. 

Important Factors Affecting Results from Operations 
Many factors, including those that are not within our control, may have a significant impact on our financial performance. Since the 
majority of our revenues are generated in the U.S., the discussion outlined below pertains to factors impacting the near-term outlook 
for the U.S. market. As discussed in the “Strategy and Outlook” section above, our objectives and strategies have been set out with a 
longer-term view of performance, which includes consideration of the near-term factors expected to impact our operating results as 
outlined below. 

Residential Mortgage Originations 
Our  business  is  dependent  on  the  strength  of the  mortgage  lending  industry,  specifically  the  volume  of  U.S.  residential  mortgage 
originations for purchase and refinance transactions, which is impacted by many factors, including but not limited to the supply of 
housing stock and housing prices. A constrained supply of housing stock would result in a lower volume of transactions and lower 
revenues, all else equal. Escalating housing prices can limit the affordability of home ownership, restrict the volume of transactions in 
the market and result in lower revenues, all else equal.  

Economic Conditions 
General economic conditions in the U.S., including the outlook for major leading indicators such as interest rates, Real Gross Domestic 
Product (“GDP”) and unemployment levels, have historically impacted home ownership levels and the level of residential mortgage 
originations. A rising interest rate environment could result in a lower volume of transactions and lead to lower revenues, while a 
stronger U.S. economic environment can increase residential mortgage volumes, for both purchase and refinance originations, and 
result in higher revenues. Lower unemployment levels could lead to higher transaction volumes and result in higher revenues, all else 
equal.   

Regulation 
Changes in regulation can impact the supply of mortgage funding. All else equal, a greater supply of mortgage funding can have a 
positive impact on our revenues. Conversely, a tighter supply of mortgage funding can lead to lower residential mortgage originations 
and  result  in  us  recording  lower  revenues.  Currently,  we  do  not  anticipate  a  tightening  of  available  mortgage  funding.  The  U.S. 
government may consider a review of certain regulations that, in combination with others, govern residential mortgage originations. 
While  less  restrictive  regulation  could  impact  our  revenues,  we  do  not  believe  the  repeal  or  easing  of  certain  components  of  a 
particular piece of regulation would have a significant impact on our financial performance.  

We expect that, all else equal, anticipated market share growth with current and future clients in our U.S. Appraisal segment will help 
mitigate the impact of any weakness in the mortgage lending market on our operating performance. 

Our  business  is  subject  to  a  variety  of  risks  and  uncertainties.  Please  refer  to  the  “Cautionary  Note  Regarding  Forward-Looking 
Information” contained in this MD&A for a description of the risks that impact our business and that could cause our financial results 
to vary.  

7

 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Financial Performance 
The following is a discussion of our consolidated financial condition and results of operations for the years ended September 30, 2018 
and 2017. 

Review of Operations - For the year ended September 30, 2018 
We conduct our business in the U.S. and Canada. Please refer to the tables in the “Foreign Currency Exchange (“FX”) Rates” section of 
this MD&A for additional details regarding the impact FX had on our comparative operating results for fiscal 2018.  

Segmented Reporting 
In the fourth quarter of fiscal 2018, our President and Chief Executive Officer (“CEO”), began making resource allocation decisions and 
assessing the performance of our U.S. operations by separately analyzing U.S. appraisal (“U.S. Appraisal”) services and U.S. title and 
closing (“U.S. Title”) services. Accordingly, our previously reported U.S. segment has been reclassified into two reportable segments, 
namely U.S. Appraisal and U.S. Title. In addition, title  search revenues bundled together with home equity loan transactions, and 
previously reported as U.S. Appraisal revenues, have been reclassified as U.S. Title revenues, since these title searches are now being 
satisfied by our U.S. Title operations.  

The Company now has three reportable segments: (i) U.S. Appraisal; (ii) U.S. Title; and (iii) Canada. Accordingly, all comparative prior 
year, and current year quarterly financial information presented for the periods ended through June 30, 2018 have been reclassified 
to conform with these changes in segment reporting. 

Revenues  

Total

U.S. Appraisal
U.S. Title
Canada

Market adjusted growth (decline) 

(expressed in whole units)

Volumes, actual prior year(1)
Estimated market impact(2)
Volumes, actual prior year net of the estimated market impact
Volumes, actual current year(1)
Volumes, growth (decline) year over year
Market adjusted growth (decline)
Note 
(1)

2018

Year ended September 30
Change 

2017

$             

281,451

$             

302,976

$              

(21,525)

$             
$               
$               

186,464
65,220
29,767

$             
$               
$               

186,380
84,862
31,734

$                       
$              
$                

84
(19,642)
(1,967)

Year ended September 30, 2018
U.S. Appraisal
U.S. Title

480,722
-12.6%
420,111
489,194
69,083
16.4%

42,721
-12.9%
37,217
31,624
(5,593)
-15.0%

U.S. Appraisal volumes exclude volumes attributable to flood services. U.S. Title volumes exclude home equity title search volumes. 

(2) Management utilizes a variety of information sources to estimate the market impact, including certain client’s and non-client’s quarterly or annual reports, reports 
issued by certain competitors, other publically available industry information, including reports published by the Mortgage Bankers Association, Fannie Mae and 
Freddie Mac, and our own internal volumes.  

8

 
 
 
 
 
 
 
 
                  
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Market share growth (decline) 

Market share, prior year(1)
Market adjusted growth (decline)
Market share, current year
Note 
(1)

Prior year market share results have been restated to conform with the current year presentation. 

Year ended September 30, 2018
U.S. Appraisal
U.S. Title

7.7%
16.4%
9.0%

0.7%
-15.0%
0.6%

Year ended 
Consolidated revenues declined 7.1% to $281.5 million in fiscal 2018. Lower U.S. Title revenues were due to lower estimated market 
volumes for refinance mortgage activity and lower diversified service revenues. U.S. Appraisal revenues were flat comparatively and 
revenues in our Canadian segment declined 6.2% on lower market activity. In addition, we recorded revenues of $2.2 million in our 
U.S. Title segment from the consolidation of joint ventures previously accounted for as equity accounted investees in fiscal 2018. 

U.S. Appraisal 
U.S. Appraisal revenues were flat compared to fiscal 2017, totaling $186.5 million in fiscal 2018 compared to $186.4 million in fiscal 
2017.  We  realized  significant  revenue  growth  from  the  clients  we  service  excluding  the  impact  of  our  estimated  market  impact 
between fiscal 2018 and 2017. For fiscal 2018, the average price  per unit declined modestly, reflecting the  mix and geography of 
volumes we serviced.  

In fiscal 2018, we estimate our U.S. Appraisal revenues grew 16.4% over fiscal 2017 on a market adjusted basis and that our market 
share increased to 9.0% from 7.7% in fiscal 2017. On a market adjusted basis, we estimate we serviced 69.1 thousand more units in 
fiscal 2018 than we did in fiscal 2017, and we estimate mortgage origination volumes declined 12.6% compared to fiscal 2017 due in 
large part to lower refinance volumes.  

U.S. Title  
U.S. Title revenues declined  23.1% to $65.2 million due to lower refinance  volumes and  lower revenues from project based work 
(“diversified”). Our U.S. Title segment principally services refinance mortgage origination volumes and the volumes we serviced in 
fiscal  2018  declined  5.6  thousand  units  or  15.0%  from  fiscal  2017  levels  on  a  market  adjusted  basis.  Pricing  in  this  segment  was 
modestly higher on a comparative basis. We also realized a decline in diversified revenues of $4.9 million due to lower third-party 
search work. Lower third-party search work was partially offset by higher revenues from capital markets activity. Contributions to U.S. 
Title revenues of $2.2 million from the consolidation of joint ventures previously accounted for as equity accounted investees partially 
offset these declines.  

Canada 
Revenues in Canada declined 6.2% to $29.8 million in fiscal 2018 due to a weaker Canadian housing market. However, a stronger 
Canadian dollar and higher insurance inspection revenues  contributed $0.7 and $0.4 million, respectively, to fiscal 2018 revenues. 
Canadian revenues from appraisal and insurance inspection services were $25.8 million and $4.0 million, respectively, in fiscal 2018 
compared to $28.1 million and $3.6 million in fiscal 2017. 

Please refer to the “Strategy and Outlook” section of this MD&A for additional discussion on economic trends affecting revenues, our 
strategy and our operations. 

9

 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Transaction costs 
Transaction costs include expenses directly attributable to a revenue transaction, including appraisal costs, various processing fees, 
including credit card fees, connectivity fees, insurance inspection costs, closing agent costs, external abstractor costs and external 
quality review costs. 

Total

U.S. Appraisal
U.S. Title
Canada

2018

Year ended September 30
Change 

2017

$             

198,683

$             

210,682

$              

(11,999)

$             
$               
$               

148,087
26,110
24,486

$             
$               
$               

152,897
31,222
26,563

$                
$                
$                

(4,810)
(5,112)
(2,077)

Year ended 
On a consolidated basis, transaction costs declined 5.7% to $198.7 million in fiscal 2018 due in large part to lower estimated market 
volumes. We incurred lower transaction costs to service U.S. Appraisal revenues due to efficiencies achieved by our field professionals 
in the conduct of their daily activities and we incurred lower transaction costs in our U.S. Title segment due to lower market volumes 
and diversified revenues. Canadian segment transaction costs also declined compared to the prior year on lower market volumes 
partially offset by FX. The integration of prior acquisitions also contributed to the increase in transaction costs in our U.S. Title segment 
due to the consolidation of previously equity accounted investees and the transition of certain U.S. Title services to a network managed 
business model. 

In fiscal 2018, consolidated Net Revenue(A) margins declined 110 basis points compared to fiscal 2017 due to the mix of revenues. In 
particular, lower-margin U.S. Appraisal revenues were flat compared to fiscal 2017, while higher-margin U.S. Title revenues declined 
by $19.6 million. Consolidated Net Revenue(A) margins were also impacted by lower Net Revenue(A) margins earned in our U.S. Title 
segment which experienced a 320 basis point decline over fiscal 2017, while U.S. Appraisal Net Revenue(A) margins improved 260 basis 
points over fiscal 2017. Transaction costs also increased due to the integration of prior acquisitions and the transition of certain U.S. 
Title services to a network managed versus traditional business model. Finally, we delivered Net Revenue(A) margin improvement in 
our Canadian segment due to the mix of revenues and lower transaction costs attributable to the volumes we serviced. 

U.S. Appraisal 
Transaction costs in our U.S. Appraisal segment declined $4.8 million in fiscal 2018 compared to fiscal 2017 due to lower estimated 
market activity from lower refinance volumes, net of market share gains and new client additions. Net Revenue(A) margins increased 
260  basis  points  to  20.6%  in  fiscal  2018  compared  to  the  18.0%  we  achieved  in  fiscal  2017.  This  improvement  was  the  result  of 
competition  within  our  network  and  certain  initiatives,  including  the  bundling  of  orders,  which  increased  the  productivity  of  the 
independent field professional’s daily activities. 

As we continue to build market share with our clients, we expect to continue leveraging our platform to lower transaction costs as a 
percentage of revenues over the long-term. 

U.S. Title  
Our U.S. Title segment recognized a $5.1 million decline in transaction costs due to lower market volumes and lower diversified 
revenues. Net Revenue(A) margins declined 320 basis points due to lower margins on diversified revenues, revenue mix and lower 
Net Revenue(A) margins earned on refinance volumes serviced.  

Canada  
Transaction costs in our Canadian segment declined $2.1 million in fiscal 2018 compared to fiscal 2017 due to lower appraisal revenues. 
Lower transaction costs relative to revenues improved Net Revenue(A) margins by 140 basis points compared to fiscal 2017 due to 
modestly higher-margin insurance inspection revenues and lower transaction costs to service appraisal revenues. 

10

 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Operating expenses 

Total

U.S. Appraisal
U.S. Title
Canada
Corporate

2018

Year ended September 30
Change 

2017

$               

78,680

$               

86,411

$                

(7,731)

$               
$               
$                 
$               

26,715
32,937
2,720
16,308

$               
$               
$                 
$               

27,745
39,977
2,886
15,803

$                
$                
$                   
$                    

(1,030)
(7,040)
(166)
505

Year ended 
Consolidated operating expenses declined $7.7 million to $78.7 million in fiscal 2018 compared to fiscal 2017 due primarily to lower 
operating expenses in our U.S. Title segment, which was largely influenced by lower market volumes and our integration of certain 
operations. Operating expenses in our U.S. Appraisal segment declined for similar reasons while operating expenses in our Corporate 
segment increased by $0.5 million. Excluding the decline in stock-based compensation expense of $1.8 million in fiscal 2018, Corporate 
segment operating expenses increased $2.3 million from fiscal 2017 as a result of higher investments made to launch our title and 
closing  platform  this  year,  coupled  with  higher  insurance,  professional  fees  and  investor  relations  costs,  which  were  directly 
attributable to being a public company.  

U.S. Appraisal 
Operating expenses in our U.S. Appraisal segment declined $1.0 million to $26.7 million in fiscal 2018. Lower professional fees incurred 
in connection with the defense and settlement of a collective action lawsuit and lower bad debt expense each contributed $0.4 million 
to the decline. Modestly lower payroll and related costs of $0.1 million were due to lower market volumes and the integration of 
certain operations.  

U.S. Title  
Operating expenses in our U.S. Title segment declined $7.0 million to $32.9 million in fiscal  2018. Lower payroll and related costs 
accounted  for  $5.4  million  of  the  decline  due  to  lower  market  volumes  and  the  integration  of  certain  operations.  Lower  market 
volumes contributed to a decline in courier charges of $0.5 million and we incurred lower bad debt expense of $0.6 million due to 
stronger collections. The balance of the decline was due to lower computer costs, largely due to the decline in employees, and lower 
bank fees resulting from lower volumes serviced. 

Canada  
The decline in Canadian segment operating expenses was not significant. 

Corporate 
Operating expenses in our Corporate segment increased $0.5 million to $16.3 million in fiscal 2018. Excluding the decline in stock-
based compensation expense of $1.8 million, operating expenses in our Corporate segment increased $2.3 million compared to fiscal 
2017 due to a $0.9 million increase in developer costs to support the launch of our title and closing platform in fiscal 2018, a $0.7 
million increase in payroll and related expenses for other corporate employees and a $0.4 million increase in insurance, professional 
fees and investor relations costs, in the aggregate, which were directly attributable to being a public company.  

Looking forward, we expect to leverage our platform to lower operating expenses as a percentage of Net Revenue(A). 

Amortization 

Total

U.S. Appraisal
U.S. Title
Canada
Corporate

2018

Year ended September 30
Change 

2017

$           

19,790

$           

21,241

$            

(1,451)

3,445
$             
$           
16,031
$                 
-
$                
314

4,581
$             
$           
15,958
$                 
-
$                
702

(1,136)
73

$            
$                   
$                 
-
$               
(388)

11

 
  
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Year ended 
Amortization declined $1.5 million to $19.8 million in fiscal 2018. Lower intangible asset amortization in our U.S. Appraisal segment 
was due to fully amortized intangibles attributable to an acquisition we completed in 2015, partially offset by higher amortization 
attributable to our Denver facility. Lower amortization expense in our Corporate segment was due to fully amortized investments in 
our platform. 

Acquisition and initial public offering (“IPO”) (recovery) costs 

2018

Year ended September 30
Change 

2017

Total

$                   

(7)

$             

1,609

$            

(1,616)

Year ended 
We incurred IPO costs for third-party professional services and a recovery due to the settlement of certain amounts owing to the 
sellers of Linear Title & Closing Ltd. (“Linear”) in fiscal 2017. Costs and recoveries attributable to acquisitions were insignificant in the 
current year. 

Integration expenses 

2018

Year ended September 30
Change 

2017

Total

$                

863

$                 
-

$                

863

Year ended 
Integration expenses represent employee severance costs incurred to rationalize and integrate certain operations into our network 
management business model. 

Impairment of assets 

2018

Year ended September 30
Change 

2017

Total

$                 
-

$             

5,096

$            

(5,096)

Year ended 
We incurred an impairment charge of $5.1 million in the second quarter of fiscal 2017 relating to two equity accounted investees 
recorded in our U.S. Title segment that we determined were impaired.  

Interest expense 

2018

Year ended September 30
Change 

2017

Total

$                

410

$                

889

$               

(479)

Year ended 
Interest expense declined $0.5 million to $0.4 million in fiscal 2018. This decline reflects the partial use of proceeds raised in connection 
with our IPO to repay amounts drawn on our long-term debt facilities in full and lower interest expense attributable to accretion of 
contingent amounts owing to the sellers of Linear. 

12

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Interest income 

Total

2018

Year ended September 30
Change 

2017

$               

(698)

$               

(139)

$               

(559)

Year ended 
Interest income increased $0.6 million to $0.7 million in fiscal 2018.  The increase reflects higher returns earned on the unutilized 
portion of proceeds raised in connection with our IPO and higher principal amounts invested. 

Net foreign exchange (gain) loss 

2018

Year ended September 30
Change 

2017

Total

$            

(4,971)

$             

3,390

$            

(8,361)

Year ended 
Net foreign currency exchange gains in fiscal 2018 represent non-cash gains on long-term financing arrangements between a Canadian 
and U.S. entity within the consolidated group of companies and gains recognized on the revaluation of U.S. denominated short-term 
investments  recorded  as  cash  equivalents.  The  net  foreign  exchange  loss  in  fiscal  2017  represents  non-cash  losses  on  long-term 
financing arrangements. Gains or losses result from changes in the foreign currency exchange rate between the Canadian and U.S. 
dollar. 

(Gain) loss on fair value of warrants 

2018

Year ended September 30
Change 

2017

Total

$            

(7,386)

$             

5,011

$         

(12,397)

Year ended 
We recognized gains in fiscal 2018 due to the decline in our share price. We also recognized gains in fiscal 2018 due to the exercise of 
certain warrants occurring at a lower price than the fair value attributable to each warrant at the end of each quarter. The loss in fiscal 
2017 was the result of net share price appreciation in that year. 

Re-measurement (gain) loss on previously held equity method investment 

2018

Year ended September 30
Change 

2017

Total

$               

(499)

$                

976

$            

(1,475)

Year ended 
We amended an operating agreement with one of our joint venture partners in the first quarter of fiscal 2018 which resulted in us 
obtaining control over the joint venture. In connection with this amendment, we re-measured our original investment in this investee 
at the change of control date and recognized a non-cash gain of $0.5 million on re-measurement. 

In the third quarter of 2017, we amended an operating agreement with one of our joint venture partners. The amendment resulted 
in us obtaining control over the joint venture. In connection with this amendment, we re-measured our original investment in this 
investee at the change of control date and recorded a non-cash loss of $1.0 million. 

13

 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Net income from equity accounted investees 

2018

Year ended September 30
Change 

2017

Total

$                     
-

$                     

(18)

$                       

18

Net income or loss from equity accounted investees represents our pro rata share of the investee’s post-acquisition earnings computed 
using the consolidation method.  

Year ended 
Effective in the first quarter of fiscal 2018, all of our joint ventures were controlled subsidiaries. Accordingly, we discontinued the use 
of equity method accounting and recognized no income from equity accounted investees in fiscal 2018. 

Net income tax expense (recovery) 

2018

Year ended September 30
Change 

2017

Total

$                    

601

$                

(8,403)

$                 

9,004

Year ended 
We recorded a net loss of $3.4 million before income tax expense in fiscal 2018 versus a net loss of $32.2 million in fiscal 2017. Income 
tax recoveries calculated at the statutory income tax rate were $0.9 million in fiscal 2018, while income tax recoveries attributable to 
foreign earnings subject to tax at a different statutory tax rate totaled $0.3 million. The change to the U.S. statutory income tax rate, 
stemming  from  U.S.  tax  reform  enacted  in  December  2017,  resulted  in  an  income  tax  expense  of  $4.7  million  in  fiscal  2018.  The 
expense  attributable  to  U.S.  tax  reform  was  partially  offset  by  income  tax  recoveries  noted  above,  and  income  tax  recoveries 
attributable  to  non-deductible  expenses  and  non-taxable  income  totaling  $2.7  million.  Non-deductible  expenses  and  non-taxable 
income  represent  accounting  gains  on  the  fair  value  of  warrant  liabilities,  net  foreign  exchange  gains  on  long-term  financing 
arrangements  between  a  Canadian  and  U.S.  entity  and  the  revaluation  of  U.S.  denominated  short-term  investments,  a  re-
measurement gain on a previously held equity method investment and stock-based compensation expenses that are not deductible 
or included for tax. State and other tax expense or recoveries and adjustments from prior periods represented a net recovery of $0.2 
million in fiscal 2018.  

14

 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Review of Operations - For the three months ended September 30, 2018 
Please refer to the tables in the “Foreign Currency Exchange Rates” section of this MD&A for additional details regarding the impact 
FX had on our comparative operating results for the three months ended September 30, 2018. 

Segmented Reporting 
Please refer to the “Review  of Operations  – For the year  ended  September 30, 2018”  section of this MD&A  for additional details 
pertaining to our segmented reporting and the presentation of comparative period amounts. 

Revenues  

Total

U.S. Appraisal
U.S. Title
Canada

Market adjusted growth (decline) 

(expressed in whole units)

Volumes, actual prior period(1)
Estimated market impact(2)
Volumes, actual prior year net of the estimated market impact
Volumes, actual current period(1)
Volumes, growth (decline) period over period
Market adjusted growth (decline)
Note 
(1)

Three months ended September 30
Change

2017

2018

$               

67,989

$               

82,892

$              

(14,903)

$               
$               
$                 

46,366
14,505
7,118

$               
$               
$                 

53,700
20,533
8,659

$                
$                
$                

(7,334)
(6,028)
(1,541)

Three months ended September 30, 2018
U.S. Title

U.S. Appraisal

134,111
-15.0%
113,994
124,064
10,070
8.8%

9,361
-15.0%
7,957
6,344
(1,613)
-20.3%

U.S. Appraisal volumes exclude volumes attributable to flood services. U.S. Title volumes exclude home equity title search volumes. 

(2) Management utilizes a variety of information sources to estimate the market impact, including certain client’s and non-client’s quarterly or annual reports, reports 
issued by certain competitors, other publically available industry information, including reports published by the Mortgage Bankers Association, Fannie Mae and 
Freddie Mac, and our own internal volumes.  

Market share growth (decline) 

Market share, prior year(1)
Market adjusted growth (decline)
Market share, current year
Note 
(1)

Prior year market share results have been restated to conform with the current year presentation. 

Three months ended September 30, 2018
U.S. Title

U.S. Appraisal

7.9%
8.8%
8.6%

0.5%
-20.3%
0.4%

Three months  
Consolidated revenues declined 18.0% to $68.0 million in the fourth quarter of fiscal 2018. U.S. Appraisal revenues declined on lower 
volumes and lower pricing, each contributing similarly to the comparative decline in fourth quarter revenues this year compared to 
fourth quarter revenues in fiscal 2017. However, on a market adjusted basis, we estimate we serviced 8.8% more U.S. Appraisal market 
volumes than we serviced in the same quarter in fiscal 2017. U.S. Title revenues declined on lower refinance volumes serviced, due to 
lower estimated market volumes and lower diversified revenues. Canadian segment revenues declined due to lower estimated market 
volumes. 

15

 
 
 
 
 
                  
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

U.S. Appraisal 
U.S. Appraisal revenues declined $7.3 million in the fourth quarter of fiscal 2018 compared to the same quarter in fiscal 2017. However, 
we posted market adjusted growth of 8.8% over the same period in fiscal 2017 and we exited the fourth quarter of fiscal 2018 with an 
estimated 8.6% market share versus 7.9% in the fourth quarter of fiscal 2017. The estimated market volumes we serviced in the fourth 
quarter of fiscal 2018 increased 10.1 thousand units on a market adjusted basis. We estimate the market declined 15.0% due in part 
to lower refinance activity. The decline in fourth quarter revenues was a combination of lower volumes, representing $3.9 million of 
the decrease, with the balance attributable to lower pricing due to mix and geography of the volumes we serviced.  

U.S. Title  
U.S. Title revenues declined 29.4% to $14.5 million in the fourth quarter of fiscal 2018 due to lower refinance volumes. We exited the 
fourth quarter of fiscal 2018 with an estimated 0.4% share of the mortgage originations market versus 0.5% in the same quarter of 
fiscal 2017. Our U.S. Title segment principally services refinance mortgage activity, which declined more precipitously than mortgage 
activity for purchase transactions. We also realized a decline in diversified revenues of $2.4 million due to lower third-party search 
work.  Lower  third-party  search  work  was  partially  offset  by  higher  revenues  from  capital  markets  volumes  serviced  in  the  fourth 
quarter of fiscal 2018 compared to fiscal 2017. 

Contributions  to  U.S.  Title  revenues  of  $0.1  million  from  the  consolidation  of  joint  ventures  previously  accounted  for  as  equity 
accounted investees partially offset the declines outlined above.  

Canada 
Revenues in Canada declined 17.8% or $1.5 million in the fourth quarter of fiscal 2018. A weaker Canadian dollar decreased Canadian 
segment revenues by 3.6% or $0.3 million and higher appraisal volumes from increasing market share with certain Canadian clients 
was  offset  by  a  weaker  comparative  Canadian  mortgage  originations  market.  Canadian  revenues  from  appraisal  and  insurance 
inspection services were $6.1 million and $1.0 million, respectively, in the fourth quarter of fiscal 2018 compared to $7.7 million and 
$1.0 million in the fourth quarter of fiscal 2017. 

Transaction costs 

Total

U.S. Appraisal
U.S.  Title
Canada

Three months ended September 30
Change
2018
2017

$           

48,426

$           

58,863

$         

(10,437)

$           
$             
$             

36,839
5,697
5,890

$           
$             
$             

43,261
8,340
7,262

$            
$            
$            

(6,422)
(2,643)
(1,372)

Three months 
On a consolidated basis, transaction costs declined 17.7% to $48.4 million in the fourth quarter of fiscal 2018 due in large part to lower 
estimated market volumes. We incurred lower transaction costs to service lower U.S. Appraisal and U.S. Title revenues due to lower 
comparative market volumes. Canadian segment transaction costs also declined when compared to the fourth quarter of fiscal 2017 
due to lower market volumes and FX.  

Consolidated Net Revenue(A) margins declined 20 basis points between the fourth quarter of fiscal 2018 and the same quarter in fiscal 
2017. In the fourth quarter of fiscal 2018, we earned higher Net Revenue(A) margins across each of our reporting segments, but the 
mix of revenues resulted in modestly lower Net Revenue(A) margins when expressed on a consolidated basis. In particular, the relative 
decline  in  lower-margin  U.S.  Appraisal  revenues,  was  not  as  pronounced  as  the  decline  in  higher  comparative  margin  U.S.  Title 
revenues.  

U.S. Appraisal 
Transaction costs in our U.S. Appraisal segment declined $6.4 million in the fourth quarter of fiscal 2018 due to lower estimated market 
activity for residential mortgage originations, net of market share gains and new client additions. Net Revenue(A) margins increased 
110 basis points to 20.5% in the fourth quarter of fiscal 2018 compared to 19.4% achieved in the fourth quarter of fiscal 2017. This 
improvement  was  the  result  of  competition  within  our  network  and  certain  initiatives,  including  the  bundling  of  orders,  which 
increased the productivity of the independent field professional’s daily activities. 

16

 
 
 
 
 
  
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

U.S. Title  
Our  U.S.  Title  segment  recognized  a  $2.6  million  decline  in  transaction  costs  due  to  lower  market  volumes  and  lower  diversified 
revenues. Net Revenue(A) margins increased by 130 basis points due to higher margins on diversified revenues and revenue mix, which 
was partially offset by lower Net Revenue(A) margins earned on refinance volumes serviced.  

Canada  
Transaction costs in our Canadian segment declined $1.4 million in the fourth quarter of fiscal 2018 due to lower appraisal revenues. 
Lower transaction costs relative to revenues increased Net Revenue(A) margins by 120 basis points compared to the fourth quarter of 
fiscal 2017 due to modestly higher-margin insurance inspection revenues and lower transaction costs to service appraisal revenues. 

Operating expenses 

Total

U.S. Appraisal
U.S. Title
Canada
Corporate

Three months ended September 30
Change

2017

2018

$               

17,760

$               

21,482

$                

(3,722)

$                 
$                 
$                    
$                 

6,457
6,929
651
3,723

$                 
$                 
$                    
$                 

7,131
9,800
789
3,762

$                   
$                
$                   
$                     

(674)
(2,871)
(138)
(39)

Three months 
Consolidated operating expenses declined $3.7 million in the fourth quarter of fiscal 2018 compared to the same quarter in fiscal 2017 
due  primarily  to  lower  operating  expenses  in  our  U.S.  Title  segment,  which  was  largely  influenced  by  lower  payroll  and  related 
expenses of $1.7 million and lower bad debt expense of $0.8 million. Operating expenses in our U.S. Appraisal segment decreased 
$0.7 million compared to the fourth quarter of fiscal 2017 due to lower payroll and related costs and lower professional fees. Canadian 
and Corporate segment operating expenses were flat compared to the same quarter in fiscal 2017.  

U.S. Appraisal  
Operating expenses in our U.S. Appraisal  segment declined $0.7  million to $6.5 million in the fourth quarter of fiscal 2018. Lower 
professional fees incurred in connection with the defense and settlement of a collective action lawsuit contributed $0.2 million to the 
comparative decline between quarters. Lower payroll and related costs of $0.2 million also contributed to the decrease due to lower 
market  volumes  and  the  integration  of  certain  operations  carried  out  in  fiscal  2018.  This  segment  also  benefited  from  lower 
onboarding costs totaling $0.2 million, as certain costs required to onboard field professionals in the fourth quarter of 2017 were not 
incurred in the fourth quarter of fiscal 2018.  

U.S. Title  
Operating expenses in our U.S. Title segment declined $2.9 million to $6.9 million. Lower payroll and related costs accounted for $1.7 
million of the comparative quarterly decline due to lower market volumes and the integration of certain operations carried out in 
fiscal 2018. Lower market volumes contributed to a decline in courier charges of $0.1 million and we incurred lower bad debt expense 
in the fourth quarter of fiscal 2018 of $0.8 million due to stronger collections.  

Canada and Corporate 
The declines in Canadian and Corporate segment operating expenses were not significant. 

17

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Amortization 

Total

U.S. Appraisal
U.S. Title
Canada
Corporate

Three months ended September 30
Change

2017

2018

$                 

4,478

$                 

5,348

$                   

(870)

424
$                    
$                 
3,994
$                     
-
$                       

60

1,184
$                 
$                 
4,027
$                     
-
$                    
137

$                   
(760)
$                     
(33)
$                     
-
$                     
(77)

Three months  
Amortization declined $0.9 million to $4.5 million in the fourth quarter of fiscal 2018. Lower intangible asset amortization in our U.S. 
Appraisal segment was due to fully amortized intangibles attributable to an acquisition we completed in 2015, partially offset by higher 
amortization attributable to our Denver facility. Lower amortization expense in our Corporate segment was due to fully amortized 
investments in our platform. 

Acquisition and IPO recovery  

Three months ended September 30
Change

2017

2018

Total

$                     
-

$                

(1,151)

$                 

1,151

Three months  
In the fourth quarter of fiscal 2017, we recognized a recovery of $1.2 million due to the settlement of certain amounts owing to the 
sellers of Linear, partially offset by additional IPO costs.  

Integration expenses 

Three months ended September 30
Change

2017

2018

Total

$                       

72

$                     
-

$                       

72

Three months  
Integration expenses represent employee severance costs incurred to rationalize and integrate certain operations into our network 
management business model. 

Interest expense 

Three months ended September 30
Change

2017

2018

Total

$                       

52

$                    

160

$                   

(108)

Three months  
Interest expense declined $0.1 million in the fourth quarter of fiscal 2018. This decline reflects lower interest expense due to lower 
finance lease obligations.  

Interest income 

Three months ended September 30
Change

2017

2018

Total

$                   

(227)

$                   

(116)

$                   

(111)

Three months  
Interest income increased $0.1 million in the fourth quarter of fiscal 2018, due to higher returns earned from an increase in interest 
rates and principal amounts invested. 

18

 
 
 
 
 
 
 
  
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Net foreign exchange loss 

Three months ended September 30
Change

2017

2018

Total

$                 

2,380

$                 

3,076

$                   

(696)

Three months  
Net  foreign  currency  exchange  losses  in  the  fourth  quarter  of  fiscal  2018  and  fiscal  2017  represent  non-cash  losses  on  long-term 
financing arrangements between a Canadian and U.S. entity within the consolidated group of companies and losses recognized on the 
revaluation of U.S. denominated short-term investments recorded as cash equivalents. Gains or losses result from changes in the FX 
rate between the Canadian and U.S. dollar. 

Gain on fair value of warrants 

Three months ended September 30
Change

2017

2018

Total

$                

(1,344)

$                   

(281)

$                

(1,063)

Three months 
We recognized gains in the fourth quarter of fiscal 2018 and fiscal 2017 due to declines in our share price. We also recognized gains in 
the fourth quarter of fiscal 2017 due to the exercise of certain warrants occurring at a lower price than the fair value attributable to 
each warrant at the end the preceding quarter.  

Net income from equity accounted investees 

Three months ended September 30
Change

2017

2018

Total

$                     
-

$                   

(104)

$                    

104

Three months 
Effective in the first quarter of fiscal 2018, all of our joint ventures were controlled subsidiaries. Accordingly, we discontinued the use 
of equity method accounting and recognized no income from equity accounted investees in the fourth quarter of fiscal 2018. 

Net income tax recovery 

Three months ended September 30
Change

2017

2018

Total

$                

(1,064)

$                   

(563)

$                   

(501)

Three months 
We recorded a net loss of $3.6 million before income tax recoveries in the fourth quarter of fiscal 2018. Income tax calculated at the 
statutory income tax rate resulted in an income tax recovery of $1.0 million and an income tax recovery attributable to foreign earnings 
subject to tax at a different statutory tax rate totaled $0.1 million in the fourth quarter of fiscal 2018. Non-deductible expenses and 
net non-taxable losses contributed to income tax recoveries in the fourth quarter of fiscal 2017, partially offset by state tax expense, 
each being less than $0.1 million. 

19

 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Non-GAAP measures  
We prepare our financial statements in accordance with IFRS. However, we consider certain non-GAAP financial measures as useful 
additional information to assess our financial performance. These measures, which we believe are widely used by investors, securities 
analysts and other interested parties to evaluate our performance, do not have a  standardized meaning prescribed by GAAP and 
therefore  may  not  be  comparable  to  similarly  titled  measures  presented  by  other  publicly  traded  companies,  nor  should  they  be 
construed  as  an  alternative  to  financial  measures  determined  in  accordance  with  IFRS.  Non-GAAP  measures  include  “Adjusted 
EBITDA”, “Net Revenue” and “Adjusted Net Income or Loss”. 

(A)

Adjusted EBITDA 
All references to ‘‘Adjusted EBITDA’’ in this MD&A are to net income or loss before stock-based compensation expense, amortization, 
acquisition  and  IPO  recovery  or  costs,  integration  expenses,  impairment  of  assets,  interest  expense,  interest  income,  net  foreign 
exchange gains or losses, gains or losses on fair value of warrants, re-measurement gains or losses on previously held equity method 
investments, net income or loss from equity accounted investees and income tax expense or recovery. Adjusted EBITDA is a measure 
of our operating profitability and therefore excludes certain items that are viewed by us as either non-cash (in the case of stock-based 
compensation expense, amortization, impairment of assets, unrealized net foreign exchange gain or loss, gain or loss on fair value of 
warrants, re-measurement gains or losses on previously held equity method investments, net income or loss from equity accounted 
investees and deferred income taxes) or non-operating (in the case of acquisition and IPO recovery or costs, integration expenses, 
realized net foreign exchange gain or loss, interest expense, interest income and current income taxes). Adjusted EBITDA is a useful 
financial and operating metric for the Company, our board of directors and the Company’s lender, and it represents a measure of the 
Company’s operating performance relative to its peers and the Company’s compliance with its long-term debt facility covenants. The 
underlying reasons for excluding each item are as follows: 

Stock-based compensation expense: These costs represent non-cash expenses for equity settled awards recognized in connection with 
our IPO or ongoing stock-based compensation awards. These non-cash amounts are recorded to operating expenses and represent a 
different class of expense than those included in Adjusted EBITDA. 

Amortization: As a non-cash item, amortization is not indicative of our operating profitability and therefore represents a different class 
of expense than those included in Adjusted EBITDA. 

Acquisition  and  IPO  recovery  or  costs:  These  recoveries  or  costs  represent  non-operating  items  and  include  transaction  related 
recoveries or costs specific to acquisitions and costs incurred in connection with our IPO. These recoveries or costs are not indicative 
of continuing operations and therefore represent a different class of recovery or expense than those included in Adjusted EBITDA. 

Integration expenses: These expenses represent non-operating costs, primarily comprising employee severance. These expenses are 
not indicative of continuing operations and therefore represent a different class of expense than those included in Adjusted EBITDA. 

Impairment of assets: As a non-cash item, impairment of assets is not indicative of our operating profitability and therefore represents 
a different class of expense than those included in Adjusted EBITDA. 

Interest expense and income: Interest expense or income reflects our debt and equity mix, interest rates, investment strategy and 
borrowing  position  from  time-to-time.  Accordingly,  interest  expense  or  income  reflects  our  treasury  and  financing  activities  and 
therefore represents a different class of expense or income than those included in Adjusted EBITDA. 

Net foreign exchange gain or loss: As non-cash items, unrealized net foreign exchange gains or losses are not indicative of our operating 
profitability. Realized net foreign exchange gains or losses reflects our treasury and financing activities and represent a different class 
of income or expense than those included in Adjusted EBITDA. 

Gains or losses on fair value of warrants: As a non-cash item, gains or losses resulting from the fair value of warrants is not indicative 
of our operating profitability. Gains or losses from the fair value of warrants reflects our treasury and financing activities and represent 
a different class of income or expense than those included in Adjusted EBITDA. 

Re-measurement gain or loss on previously held equity method investment: As a non-cash item, the re-measurement gain or loss on a 
previously held equity method investment is not indicative of our operating profitability and therefore represents a different class of 
income or expense than those included in Adjusted EBITDA. 

20

 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Net income or loss from equity accounted investee: Net income or loss from an equity accounted investee is deducted from or added 
to Adjusted EBITDA, and as a non-cash item is not indicative of our operating profitability. 

Income  taxes:  Income  taxes  are  a  function  of  tax  laws  and  rates  and  are  affected  by  matters  which  are  separate  from  our  daily 
operations. Income taxes are not indicative of our operating profitability and represent a different class of expense or recovery than 
those included in Adjusted EBITDA. 

The reconciling items between Adjusted EBITDA and net income or loss are detailed in the consolidated statements of operations and 
comprehensive income or loss for the years ended September 30, 2018 and 2017. The reconciling items between net income or loss 
and Adjusted EBITDA for the years ended September 30, 2018 and 2017 were as follows: 

Net loss
Stock-based compensation expense
Amortization
Acquisition and IPO (recovery) costs
Integration expenses
Impairment of assets
Interest expense
Interest income
Net foreign exchange loss (gain)
(Gain) loss on fair value of warrants
Re-measurement (gain) loss on previously held
   equity method investment
Net income from equity accounted investees
Income tax (recovery) expense
Adjusted EBITDA

Management typically calculates Adjusted EBITDA as follows: 

Three months ended September 30
2017

2018

Year ended September 30
2017

2018

$                

(2,544)
339
4,478
-     
72
-     
52
(227)
2,380
(1,344)

$                

(3,822)
369
5,348
(1,151)
-     
-     
160
(116)
3,076
(281)

$                

(4,015)
1,705
19,790
(7)
863
-     
410
(698)
(4,971)
(7,386)

$              

(23,769)
3,497
21,241
1,609
-     
5,096
889
(139)
3,390
5,011

-     
-     
(1,064)
2,142

$                 

-     
(104)
(563)
2,916

$                 

(499)
-     
601
5,793

$                 

976
(18)
(8,403)
9,380

$                 

Three months ended September 30
2017

2018

Year ended September 30
2017

2018

Revenues
Less: Transaction costs
Less: Operating expenses
Add: Stock-based compensation expense
Adjusted EBITDA

Principle changes in Adjusted EBITDA 
Three months 

$               

$               

$             

$             

67,989
48,426
17,760
339
2,142

82,892
58,863
21,482
369
2,916

281,451
198,683
78,680
1,705
5,793

302,976
210,682
86,411
3,497
9,380

$                 

$                 

$                 

$                 

•   Revenues  declined  or  were  flat  across  all  three  segments  due  to  lower  estimated  market  volumes.  Our  U.S.  Appraisal 
segment also realized lower pricing attributable to product mix and geography, while our U.S. Title segment serviced lower 
diversified revenues in the fourth quarter of fiscal 2018;  

•   Lower revenues translated to lower Net Revenues, which was partially offset by expanding Net Revenue margins across 

each of our reporting segments; and 

•   Reductions to operating expenses yielded increases to Adjusted EBITDA margins in each segment. We increased Adjusted 
EBITDA margins by 50 basis points in our U.S. Appraisal segment, and we realized a 170 basis point and 350 basis point 
increase in our U.S. Title and Canadian segments, respectively. However, with corporate costs remaining flat compared to 
the  fourth  quarter  of  fiscal  2017,  Adjusted  EBITDA  margins  calculated  on  a  consolidated  basis  declined  70  basis  points 
between quarters due to lower Net Revenues. 

Year ended 

•   The decline in revenue for fiscal 2018 was principally attributable to lower revenues in our U.S. Title segment due to lower 

estimated market volumes and lower diversified revenues;  

21

 
 
 
 
                       
                       
                   
                   
                   
                   
                 
                 
                       
                  
                          
                   
                         
                       
                       
                       
                       
                       
                       
                   
                         
                       
                       
                       
                     
                     
                     
                     
                   
                   
                  
                   
                  
                     
                  
                   
                       
                       
                     
                       
                       
                     
                       
                        
                  
                     
                       
                  
 
 
                 
                 
               
               
                 
                 
                 
                 
                       
                       
                   
                   
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

•   Lower consolidated revenues translated to lower Net Revenues, partially offset by increasing Net Revenue margins in our 
U.S. Appraisal and Canadian segments of 260 and 140 basis points, respectively. Our U.S. Title segment recognized lower 
Net Revenue margins in fiscal 2018 of 320 basis points due to lower Net Revenue margins on diversified revenues, revenue 
mix and lower Net Revenue margins on refinance volumes serviced; and  

•   Reductions  to  operating  expenses  across  every  segment  yielded  improvements  to  Adjusted  EBIDTA  margins  in  our  U.S. 
Appraisal  segment  and  our  Canadian  segment.  Adjusted  EBITDA  margins  increased  from  17.1%  to  30.4%  in  our  U.S. 
Appraisal segment and increased to 48.5% from 44.2% in our Canadian segment. Adjusted EBITDA margins in our U.S. Title 
segment declined to 15.8% from 25.5% due in large part to the decline in comparative market volumes. With the increase 
in corporate costs from higher developer costs to support the launch of our title and closing platform this year and higher 
costs attributable to being a public company, consolidated Adjusted EBITDA margins declined 320 basis points from 10.2% 
achieved in fiscal 2017.  

Net Revenue  
The reconciling items between net income or loss and Net Revenue are detailed in the consolidated statements of operations and 
comprehensive  income  or  loss.  The  reconciling  items  between  net  income  or  loss  and  Net  Revenue  for  the  three  months  ended 
September 30, 2018 and 2017 and fiscal years ended September 30, 2018 and 2017 were as follows: 

Net loss
Operating expenses
Amortization
Acquisition and IPO (recovery) costs
Integration expenses
Impairment of assets
Interest expense
Interest income
Net foreign exchange loss (gain)
(Gain) loss on fair value of warrants
Re-measurement (gain) loss on previously held
  equity method investment
Net income from equity accounted investees
Income tax (recovery) expense
Net Revenue

Management typically calculates Net Revenue as follows: 

Revenues
Less: Transaction costs
Net Revenue

Three months ended September 30
2017

2018

Year ended September 30
2017

2018

$                

(2,544)
17,760
4,478
-     
72
-     
52
(227)
2,380
(1,344)

$                

(3,822)
21,482
5,348
(1,151)
-     
-     
160
(116)
3,076
(281)

$                

(4,015)
78,680
19,790
(7)
863
-     
410
(698)
(4,971)
(7,386)

$              

(23,769)
86,411
21,241
1,609
-     
5,096
889
(139)
3,390
5,011

-     
-     
(1,064)
19,563

$               

-     
(104)
(563)
24,029

$               

(499)
-     
601
82,768

$               

976
(18)
(8,403)
92,294

$               

Three months ended September 30
2017

2018

Year ended September 30
2017

2018

$               

$               

$             

$             

$               

$               

$               

$               

82,892
58,863
24,029

281,451
198,683
82,768

302,976
210,682
92,294

67,989
48,426
19,563

All references to “Net Revenue” in this MD&A are to Adjusted EBITDA (as defined above) plus operating expenses less stock-based 
compensation  expense.  Net  Revenue  is  an  additional  measure  of  our  operating  profitability  and  therefore  excludes  certain  items 
detailed  above.  Net  Revenue  comprises  revenues  less  transaction  costs,  where  transaction  costs  comprise  expenses  directly 
attributable to a specific revenue transaction including: appraisal costs, various processing fees, including credit card fees, connectivity 
fees, insurance inspection costs, closing agent costs, external abstractor costs and external quality review costs. Net Revenue is a 
useful  financial and operating metric for us and our board of directors to assess our operating performance and the value of our 
Company relative to our peers.  

Principle changes in Net Revenue  
Three months 

•   Revenues  declined  across  all  three  segments  due  to  lower  estimated  market  volumes.  Our  U.S.  Appraisal  segment  also 
realized lower revenues compared to the fourth quarter of fiscal 2017 due to lower pricing attributable to product mix and 
geography,  while  our  U.S.  Title  segment  also  recognized  lower  diversified  revenues  in  the  fourth  quarter  of  fiscal  2018 
compared to the fourth quarter of fiscal 2017;  

22

 
 
  
                 
                 
                 
                 
                   
                   
                 
                 
                       
                  
                          
                   
                         
                       
                       
                       
                       
                       
                       
                   
                         
                       
                       
                       
                     
                     
                     
                     
                   
                   
                  
                   
                  
                     
                  
                   
                       
                       
                     
                       
                       
                     
                       
                        
                  
                     
                       
                  
 
                 
                 
               
               
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

•   Lower revenues translated to lower Net Revenues, which was partially offset by expanding Net Revenue margins across 

each of our reporting segments; 

•  Net Revenue margins in our U.S. Appraisal segment increased 110 basis points to 20.5% in the fourth quarter of fiscal 2018 
compared to 19.4% achieved in the same quarter in fiscal 2017. This improvement was the result of competition within our 
network of field professionals and certain initiatives, including the bundling of orders, which increased the productivity of 
the independent field professional’s daily activities on our network; 

•   Net Revenue margins in our U.S. Title segment increased by 130 basis points compared to the same quarter in fiscal 2017 
due to higher margins on diversified revenues and revenue mix, which was partially offset by lower Net Revenue margins 
earned on refinance volumes serviced; 

•   Net Revenue margins in our Canadian segment increased by 120 basis points in the fourth quarter of 2018 compared to the 
same quarter in fiscal 2017 due to modestly higher margin insurance inspection revenues and lower transaction costs to 
service lower appraisal revenues; and 

•   On a consolidated basis, Net Revenue margins in the fourth quarter of fiscal 2018 declined by 20 basis points compared to 
the fourth quarter of fiscal 2017. In the fourth quarter of fiscal 2018, we earned higher Net Revenue margins across each of 
our reporting segments, but the mix of revenues resulted in modestly lower Net Revenue margins when expressed on a 
consolidated basis. More specifically, the relative decline in lower margin U.S. Appraisal revenues, was not as pronounced 
as the decline in higher-margin U.S. Title revenues. 

Year ended 

•   Our revenue decline for fiscal 2018 as compared to fiscal 2017 was principally attributable to lower revenues in our U.S. 

Title segment due to lower estimated market volumes and lower diversified revenues; and  

•   Lower consolidated revenues in fiscal 2018 translated to lower Net Revenues, which was partially offset by increasing Net 
Revenue margins in our U.S. Appraisal and Canadian segments of 260 and 140 basis points, respectively, as compared to 
fiscal 2017. As compared to fiscal 2017, our U.S. Title segment recognized lower Net Revenue margins in fiscal 2018 of 320 
basis points due to lower margins on diversified revenues, due to revenue mix and lower Net Revenue margins on refinance 
volumes serviced.  

Adjusted Net Income or Loss 
All references to “Adjusted Net Income or Loss” in this MD&A are to net income or loss before stock-based compensation expense, 
amortization of intangibles, acquisition and IPO recovery or costs, integration expenses, impairment of assets, net foreign exchange 
gains or losses,  gains or losses on  fair  value of warrants  and re-measurement gains or losses on a previously held  equity method 
investment, net of the related tax effects. In addition, U.S. tax reform resulted in a significant reduction to the carrying amount of our 
deferred income tax assets,  which were previously recorded at a  higher U.S. corporate tax rate  and which resulted in a one-time 
charge to deferred tax expense recorded in our consolidated statement of operations and comprehensive loss in the three month 
period ended December 31, 2017. Adjusted Net Income or Loss is a term that does not have a standardized meaning prescribed by 
IFRS and is unlikely to be comparable to similar measures used by other entities. Adjusted Net Income or Loss is a measure of our 
operating profitability and, by definition, excludes certain items detailed above. These items are viewed by us as either non-cash (in 
the case of stock-based compensation expense, amortization of intangibles, impairment of assets, unrealized net foreign exchange 
gain or loss, gain or loss on fair value of warrants and re-measurement gains or losses on a previously held equity method investment) 
or non-operating (in the case of acquisition and IPO recovery or costs, integration expenses, realized net foreign exchange gains or 
losses and the impact of the statutory corporate income tax rate change due to U.S. tax reform). Adjusted Net Income or Loss is a 
useful financial and operating metric for us and our board of directors as it represents net income from operations, which excludes 
treasury, capital, acquisition and related costs and non-operating costs.   

23

 
 
  
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

The reconciling items between net income or loss and Adjusted Net Income or Loss for the three months ended September 30, 2018 
and 2017 and fiscal years ended September 30, 2018 and 2017 were as follows:  

Net loss
Stock-based compensation expense
Amortization of intangibles
Acquisition and IPO (recovery) costs
Integration expenses
Impairment of assets
Net foreign exchange loss (gain)
(Gain) loss on fair value of warrants
Re-measurement (gain) loss on previously held
  equity method investment
Related tax effects
Impact of the statutory income tax rate change
  (U.S. tax reform)
Adjusted Net Income

Three months ended September 30
2017

2018

Year ended September 30
2017

2018

$                

(2,544)
339
4,123
-     
72
-     
2,380
(1,344)

$                

(3,822)
369
4,918
(1,151)
-     
-     
3,076
(281)

$                

(4,015)
1,705
18,236
(7)
863
-     
(4,971)
(7,386)

$              

(23,769)
3,497
19,649
1,609
-     
5,096
3,390
5,011

-     
(1,458)

-     
(2,392)

(499)
(1,909)

976
(12,696)

$                 

-     
1,568

$                    

-     
717

$                 

4,707
6,724

$                 

-     
2,763

Adjusted  EBITDA,  Net  Revenue  and  Adjusted  Net  Income  or  Loss  should  not  be  considered,  in  isolation,  indicators  of  financial 
performance,  or  as  an  alternative  to,  or  a  substitute  for,  net  income  or  other  financial  statement  data  presented  in  our  financial 
statements. 

Dividends  
The Company’s current policy is not to pay dividends. 

Selected Annual Information 

Revenues
Net loss
Net loss per weighted average share, basic
Net loss per weighted average share, diluted
Total assets
Total long-term liabilities

2018

Year ended September 30
2017
2016

$                 
$                    
$                      
$                      
$                 
$                     

281,451
(4,015)
(0.05)
(0.05)
198,863
4,312

$                 
$                  
$                      
$                      
$                 
$                   

302,976
(23,769)
(0.30)
(0.30)
226,563
13,474

$                 
$                    
$                      
$                      
$                 
$                   

248,547
(6,079)
(0.09)
(0.09)
190,864
36,678

Revenues 
2018-2017 
Please see the “Review of Operations – For the year ended September 30, 2018” section of this MD&A for a detailed discussion of the 
changes in revenues between fiscal 2018 and fiscal 2017. 

2017-2016 
Consolidated revenues increased 21.9% to $303.0 million in part based on contributions from acquisitions of $40.0 million and organic 
growth of $14.1 million, after adjusting for the estimated market impact. The impact of FX totaling $0.3 million was nominal.  

Our  acquisition  of  Linear  increased  fiscal  2017  revenues  by  $37.8  million  compared  to  fiscal  2016.  We  also  acquired  a  small 
complementary business in fiscal 2016 that contributed additional revenues of $1.1 million in fiscal 2017, and we recorded revenues 
of $1.1 million from the consolidation of a joint venture previously accounted for as an equity accounted investee. 

We generated consolidated organic revenue growth in fiscal 2017 due to higher transaction volumes gained through additional market 
share with our existing clients and higher transaction volumes from new clients in both our U.S. Appraisal and U.S. Title segments. 

U.S. Appraisal 
U.S.  Appraisal  segment  revenues  increased  11.9%  to  $186.4  million  in  fiscal  2017.  Revenues  increased  due  to  organic  growth  in 
appraisal volumes from market share gains with existing clients and new client volumes.  

24

 
 
                       
                       
                   
                   
                   
                   
                 
                 
                       
                  
                          
                   
                         
                       
                       
                       
                       
                       
                       
                   
 
                   
                   
                  
                   
                  
                     
                  
                   
                       
                       
                     
                       
                  
                  
                  
                
                       
                       
                   
                       
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

U.S. Title 
U.S. Title segment revenues increased 64.3% to $84.9 million in fiscal 2017with acquisitions accounting for $40.0 million of the increase 
in revenues. Excluding acquisitions, U.S. Title segment revenues declined $6.9 million compared to fiscal 2016 due to lower estimated 
market volumes.   

Canada 
Revenues in Canada increased 4.8% to $31.7 million in fiscal 2017. We managed higher appraisal volumes as a result of increased 
market share with FX contributing 1.0% to the increase in fiscal 2017 revenues. 

Net loss 
2018-2017 
Please see the “Review of Operations – For the year ended September 30, 2018” section of this MD&A for a detailed discussion of the 
components comprising the change in net loss between fiscal 2018 and fiscal 2017. 

2017-2016 
Our  net  loss  was  significantly  higher  in  fiscal  2017  compared  to  fiscal  2016.  Factors  contributing  to  this  change  included  higher 
amortization expense from higher intangible asset amortization due to acquisitions completed in fiscal 2016 and an asset impairment 
charge recognized on two investments in equity accounted investees. Higher net foreign currency exchange losses also contributed to 
a higher net loss in fiscal 2017 as a result of non-cash losses on long-term financing arrangements between a Canadian and U.S. entity 
within the consolidated group of companies arising from a strengthening Canadian dollar relative to the U.S. dollar. Other factors that 
contributed to the higher net loss in fiscal 2017 included lower Adjusted EBITDA(A) due to our investment in new client deployments 
to support growth from market share gains and a non-cash loss recorded from the re-measurement of our original investment in a 
joint venture resulting from an amendment to an operating agreement that resulted in us obtaining control of such joint venture. 
These higher losses were partially offset by higher income tax recoveries attributable to higher recorded losses before income tax in 
fiscal 2017.  

Total Assets  
2018-2017 
Total assets declined $27.7 million or 12.2% between September 30, 2018 and September 30, 2017 due primarily to the decline in the 
normal course amortization of intangible assets of $18.2 million. Trade and other receivables declined $8.0 million on lower revenues 
which were largely impacted by lower estimated market volumes and stronger collections in our U.S. Title segment. The remainder of 
the decline reflected lower cash and cash equivalent balances of $3.6 million and lower property and equipment balances of $1.1 
million, which were partially offset by higher deferred tax assets amounts of $2.1 million and goodwill of $1.6 million. Lower cash and 
cash equivalents was the result of us generating $10.4 million in cash from operations, of which $10.0 million of this amount was used 
to satisfy the second earn-out payment paid to the sellers of Linear in April 2018. We invested $3.3 million in the purchase of our 
shares under a normal course issuer bid that commenced in June 2018 and proceeds from the exercise of options and warrants were 
offset by foreign currency translation and investments in property and equipment. The decline in property and equipment reflects 
normal course amortization net of a negligible amount capitalized to property and equipment on acquisition. The increase in deferred 
tax  assets  represents  timing  differences  between  accounting  and  tax  for  intangible  assets  and  higher  tax  losses  carried  forward, 
partially offset by lower deferred tax asset amounts attributable to the second earn-out payment made to the sellers of Linear. Finally, 
the increase in goodwill was attributable to our interests acquired in joint ventures. 

2017-2016 
Total  assets  increased  $35.7  million  or  18.7%  between  September  30,  2017  and  September  30,  2016.  Cash  and  cash  equivalents 
increased $44.9 million, due to excess proceeds from the Company’s IPO of $51.4 million, partially offset by a $5.1 million use of cash 
due to our election to pay appraisal vendors faster. Deferred tax assets increased $12.1 million between September 30, 2017 and 
September 30, 2016. This increase was the result of a change in accounting and tax values for intangible assets due to the amortization 
of intangible assets more quickly for accounting than tax. The increase in deferred tax assets attributable to intangible assets was 
partially offset by a decline in deferred tax assets due to a change in non-deductible accounting reserves. Intangible assets declined 
$19.6 million between September 30, 2017 and September 30, 2016 due to normal course amortization. The remainder of the change 
in  total  assets  was  due  to  lower  investments  in  equity  accounted  investees  of  $7.7  million,  due  in  part  to  an  impairment  charge 
recorded in fiscal 2017, higher goodwill resulting from an amendment to a joint venture agreement and the purchase of the remaining 
interest in a joint venture in fiscal 2017, and higher trade and other receivables due to net organic growth from new clients and market 
share increases with existing clients.        

25

 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Total Long-Term Liabilities  
2018-2017 
Total long-term liabilities declined $9.2 million or 68.0% between September 30, 2018 and September 30, 2017. Warrant liabilities 
declined $9.0 million due in large part to the decline in our share price, coupled with the exercise of certain warrants in the current 
year. The balance of the change reflects normal course payments for finance lease obligations. 

We expect to satisfy our total long-term liabilities as they come due based on our expectations of future operating performance. 

2017-2016 
Total long-term liabilities declined $23.2 million or 63.3%  between September 30, 2017 and September 30, 2016. Long-term debt 
declined $14.4 million between September 30, 2017 and September 30, 2016 due to the full repayment of amounts outstanding from 
a portion of the proceeds raised from our IPO. Other liabilities declined $9.5 million between September 30, 2017 and September 30, 
2016 due to the reclassification of contingent amounts payable to the sellers of Linear from other liabilities to accrued charges since 
the amount payable would be satisfied within a year. 

Summary of Quarterly Results 
2018

Revenues
 U.S. Appraisal
 U.S. Title
 Canada
Total revenues
Net (loss) income
Net (loss) income - attributable to 
  common shareholders
Net (loss) income per weighted 
  average share, basic
Net (loss) income per weighted 
  average share, diluted

2017

Revenues
 U.S. Appraisal
 U.S. Title
 Canada
Total revenues
Net loss
Net loss - attributable to 
  common shareholders
Net loss per weighted 
  average share, basic
Net loss per weighted 
  average share, diluted

Q4

Q3

Q2

Q1

Total

$               

$               

$               

$               

$             

46,366
14,505
7,118
67,989
(2,544)

50,129
14,995
8,399
73,523
941

42,936
16,327
6,806
66,069
2,977

47,033
19,393
7,444
73,870
(5,389)

186,464
65,220
29,767
281,451
(4,015)

$               
$                

$               
$                    

$               
$                 

$               
$                

$             
$                

$                

(2,615)

$                    

758

$                 

2,826

$                

(5,540)

$                

(4,571)

$                  

(0.03)

$                   

0.01

$                   

0.03

$                  

(0.06)

$                  

(0.05)

$                  

(0.03)

$                   

0.01

$                   

0.03

$                  

(0.06)

$                  

(0.05)

Q4

Q3

Q2

Q1

Total

$               

$               

$               

$               

$             

48,359
19,305
9,008
76,672
(8,754)

38,444
19,149
6,925
64,518
(8,908)

45,877
25,875
7,142
78,894
(2,285)

186,380
84,862
31,734
302,976
(23,769)

$               
$                

$               
$                

$               
$                

$               
$                

$             
$              

53,700
20,533
8,659
82,892
(3,822)

$                

(3,886)

$                

(8,813)

$                

(8,980)

$                

(2,335)

$              

(24,014)

$                  

(0.04)

$                  

(0.11)

$                  

(0.12)

$                  

(0.03)

$                  

(0.30)

$                  

(0.04)

$                  

(0.11)

$                  

(0.12)

$                  

(0.03)

$                  

(0.30)

26

 
 
 
 
                 
                 
                 
                 
                 
                   
                   
                   
                   
                 
 
                 
                 
                 
                 
                 
                   
                   
                   
                   
                 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Revenues 
U.S. Appraisal Segment 

2018
2017

Q4
46,366
53,700

$           
$           

Q3
50,129
48,359

$           
$           

Q2
42,936
38,444

$           
$           

Q1
47,033
45,877

$           
$           

Total
186,464
186,380

$        
$        

Change (2018-2017)

$            

(7,334)

$             

1,770

$             

4,492

$             

1,156

$                   

84

2018-2017 
U.S. Appraisal  
Our U.S. Appraisal segment delivered modest organic growth in each of the first three quarters of fiscal 2018 despite the estimated 
market decline when compared to the same periods in fiscal 2017 and lower market volumes serviced by the clients we serve. Revenue 
growth is the result of market share gains with existing clients and new client additions.  

In the fourth quarter of fiscal 2018, U.S. Appraisal segment revenues declined. However, we posted a market share improvement over 
the same period in fiscal 2017 after adjusting for the estimated market impact for such period. The volumes we serviced in the fourth 
quarter of fiscal 2018 declined compared to the same quarter in fiscal 2017 and estimated mortgage origination volumes also declined 
over the same period due to lower overall market activity. The decline in fourth quarter revenues was due to a combination of lower 
volumes and lower pricing from the volumes we serviced due to service mix, geography and the supply of volumes from our clients.  

U.S. Title Segment 

2018
2017

Q4
14,505
20,533

$               
$               

Q3
14,995
19,305

$               
$               

Q2
16,327
19,149

$               
$               

Q1
19,393
25,875

$               
$               

Total
65,220
84,862

$               
$               

Change (2018-2017)

$                

(6,028)

$                

(4,310)

$                

(2,822)

$                

(6,482)

$              

(19,642)

2018-2017 
U.S. Title  
U.S.  Title  segment  revenues  declined  in  the  first  quarter  of  fiscal  2018  compared  to  the  first  quarter  of  fiscal  2017  due  to  lower 
estimated residential mortgage origination market volumes, and more specifically, lower refinance related activity. Lower refinance 
volumes reflect the difference in interest rate environments between periods, which saw first quarter fiscal 2017 interest rates reach 
historical lows due to various economic and political factors, which in turn fueled higher refinance activity in that period. U.S. Title 
revenues in the first quarter of fiscal 2018 also included lower-margin revenues due to service mix and we recorded contributions to 
revenues from the consolidation of joint ventures previously accounted for as equity accounted investees. 

U.S. Title revenues declined in the second quarter of fiscal 2018 compared to the second quarter of fiscal 2017 due to lower market 
volumes. The decline in U.S. Title revenues in the second quarter of fiscal 2018 was also attributable to the rationalization of certain 
service offerings to permit greater focus on long-term growth opportunities. The consolidation of joint ventures previously accounted 
for as equity accounted investees partially offset the declines in U.S. Title revenues between the second quarters of fiscal 2018 and 
2017. 

U.S. Title segment revenues declined in the third quarter of fiscal 2018 compared to the third quarter of fiscal 2017 due in part to 
lower refinance volumes. The decline in U.S. Title revenues was also attributable to lower diversified revenues. The consolidation of 
joint ventures previously accounted for as equity accounted investees partially offset the declines in U.S. Title revenues between the 
third quarter of fiscal 2018 and 2017. 

U.S.  Title revenues declined in the fourth quarter due to lower refinance volumes and  lower diversified revenues  serviced, which 
resulted in us exiting  the fourth quarter of fiscal 2018 with a lower share of the estimated refinance market compared to the same 
period in fiscal 2017 after adjusting for the estimated market impact for such period. The decline in our market share of the U.S. title 
market was primarily due to refinance volumes we serviced declining faster than the overall estimated market decline, which was 

27

 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

partially offset by higher pricing. We also realized a decline in diversified revenues from lower third-party search work, partially offset 
by higher revenues from capital markets revenues in the fourth quarter of fiscal 2018 compared to the fourth quarter of fiscal 2017. 

Canadian Segment – expressed in thousands of Canadian dollars (“C$”) 

2018
2017

Q4
9,313
10,905

$                 
$               

Q3
10,825
12,091

$               
$               

Q2
8,606
9,161

$                 
$                 

Q1
9,465
9,527

$                 
$                 

Total
38,209
41,684

$               
$               

Change (2018-2017)

$                

(1,592)

$                

(1,266)

$                   

(555)

$                     

(62)

$                

(3,475)

2018-2017 
Revenues in Canada declined in each quarter of fiscal 2018 compared to the same quarters in fiscal 2017. We serviced higher appraisal 
volumes as a result of increased market share with certain Canadian clients; however, this growth was offset by a weaker comparative 
Canadian market.  

Net (loss) income 

2018
2017

Q4
(2,544)
(3,822)

$                
$                

Q3
941
(8,754)

$                    
$                

Q2
2,977
(8,908)

$                 
$                

Q1
(5,389)
(2,285)

$                
$                

Total
(4,015)
(23,769)

$                
$              

Change (2018-2017)

$                 

1,278

$                 

9,695

$               

11,885

$                

(3,104)

$               

19,754

Net loss or income generally follows the rise and fall in revenues due to the seasonal nature of our business. However, net income or 
loss  is  also  impacted  by  changes  in  stock-based  compensation  expense,  amortization,  acquisition  and  IPO  recoveries  or  costs, 
integration expenses, impairment of assets, interest expense, interest income, net foreign exchange gains or losses, gains or losses on 
fair value of warrants and re-measurement gains or losses on a previously held equity method investment, which are not tied to the 
seasonal nature of our business and fluctuate with other non-operating variables. Net income tax expense or recovery and net income 
or loss from equity accounted investees also impacts net income or loss. 

2018-2017 
Our net loss in the first quarter of fiscal 2018 was higher than the net loss we recognized in the first quarter of fiscal 2017. U.S. tax 
reform lowered our statutory corporate income tax rate and this change had the most pronounced impact on the increase in net losses 
between the first quarter of fiscal 2018 and the first quarter of fiscal 2017. U.S. tax reform resulted in a significant reduction to the 
carrying amount of our deferred tax assets, which we previously recorded at a higher U.S. corporate tax rate, and resulted in a one-
time charge to deferred tax expense recorded in our consolidated statements of operations and comprehensive loss. Lower Adjusted 
EBITDA(A), due to lower residential mortgage origination volumes, particularly for residential mortgage refinance activity, and lower 
net foreign currency exchange gains due to less period-to-period change between the Canadian and U.S. dollar also contributed to 
higher net losses in the current versus prior year quarter. These contributions to higher net losses were partially offset by higher gains 
on the fair value of warrants and a re-measurement gain on a previously held equity method investment. Higher gains on the fair value 
of warrants was due to a decline in our share price since the fourth quarter of fiscal 2017, and we also recognized gains on certain 
warrants exercised during the first quarter of 2018 as a result of their exercise occurring at a lower price than the fair value attributable 
to  each  warrant  at  the  end  of  fiscal  2017.  The  re-measurement  gain  recorded  in  the  first  quarter  of  fiscal  2018  was  due  to  an 
amendment to an operating  agreement  with one of our joint venture partners and resulted in us obtaining control over the joint 
venture. In connection with this amendment we re-measured our original investment in this investee at the change of control date 
and recognized a non-cash gain on re-measurement. 

We recognized net income in the second quarter of fiscal 2018 compared to a net loss in the same quarter of fiscal 2017. Adjusted 
EBITDA(A)  was  higher  in  the  second  quarter  of  fiscal  2018  due  to  higher  consolidated  revenues  and  lower  transaction  costs  and 
operating  expenses.  Strong  U.S.  Appraisal  revenue  growth  was  partially  offset  by  lower  U.S.  Title  revenues  due  to  lower  market 
volumes and the rationalization of certain U.S. Title service offerings. The decline in U.S. Title revenues resulted in a similar decline in 
transaction costs and operating expenses. Higher net income in the second quarter of fiscal 2018 compared to the second quarter of 
fiscal 2017 was also due to lower acquisition and IPO costs, lower expenses attributable to the impairment of assets, higher net foreign 

28

 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

currency exchange gains and higher gains on the fair value of warrants, partially offset by lower income tax recoveries. In the second 
quarter of fiscal 2017, we incurred IPO costs for third-party professional services and we recognized an impairment charge related to 
two  equity  accounted  investees  recorded  in  our  U.S.  operations  that  we  determined  were  impaired.  There  were  no  equivalent 
expenses  recognized  in  the  second  quarter  of  fiscal  2018.  Higher  net  foreign  currency  gains  in  the  second  quarter  of  fiscal  2018 
represented non-cash gains on long-term financing arrangements between a Canadian and U.S. entity within the consolidated group 
of  companies  and  gains  recognized  on  the  revaluation  of  U.S.  denominated  short-term  investments.  Higher  net  foreign  currency 
exchange gains were due to higher period-to-period changes between the Canadian and U.S. dollar. Higher gains on the fair value of 
warrants were due to a decline in our share price which compared to a modest increase in the comparative period. Each of these 
changes impacted the decline in income tax recoveries between periods.  

We recognized net income in the third quarter of fiscal 2018 compared to a net loss in the comparative quarter of fiscal 2017. Higher 
net foreign currency exchange gains, representing non-cash gains on long-term financing arrangements between a Canadian and U.S. 
entity  within  the  consolidated  group  of  companies  and  gains  recognized  on  the  revaluation  of  U.S.  denominated  short-term 
investments recorded as cash equivalents, had the largest contribution to the improvement in net income between periods. Gains on 
warrant liabilities also contributed to the increase in net income between quarters, which reflects the decline in our share price in the 
third quarter of fiscal 2018 versus the same quarter in fiscal 2017. In the third quarter of fiscal 2018, net income also benefited from 
no IPO costs when compared to the same quarter in fiscal 2017. These improvements to net income were partially offset by lower 
Adjusted  EBITDA(A)  due  to  a  significant  decline  in  Net  Revenue(A)  generated  by  our  U.S.  segments.  Lower  Net  Revenue(A)  was 
attributable to a higher composition of lower-margin U.S. Appraisal service revenues, revenue mix and lower Net Revenue(A) margins 
from our U.S. Title segment and capacity building in our U.S. Appraisal segment in anticipation of higher spring market volumes that 
came in lighter than expected. In contrast, operating expenses declined on lower payroll and related costs in our U.S. Title segment 
due to lower volumes, our continuing shift to a network managed business model for U.S. Title services, the integration of certain 
operations and lower legal and office costs. Higher Net Revenue(A) and lower operating expenses in our Canadian segment from mix 
of revenues and lower transaction costs to service lower appraisal revenues improved Adjusted EBITDA(A) comparatively. Finally, higher 
income before income tax expense or recovery in the third quarter of fiscal 2018 resulted in an increase to income tax expense on a 
comparative basis. 

We recognized a lower net loss in the fourth quarter of fiscal 2018 compared to the same period in fiscal 2017. Lower amortization 
expense, lower losses on net foreign currency exchange and higher income tax recoveries, were partially offset by lower acquisition 
and IPO recoveries and lower Adjusted EBITDA(A). The decline in amortization expense reflected lower intangible asset amortization in 
our U.S. Appraisal segment due to fully amortized intangibles attributable to an acquisition we completed in 2015, partially offset by 
higher  amortization  attributable  to  our  Denver  facility.  Lower  amortization  expense  in  our  Corporate  segment  was  due  to  fully 
amortized investments in our technology platform. Net foreign currency exchange losses were lower due to movements in the foreign 
currency exchange rate between the Canadian and U.S. dollar which impacts non-cash losses on long-term financing arrangements 
between a Canadian and U.S. entity within the consolidated group  of companies and losses recognized on the revaluation of U.S. 
denominated short-term investments recorded as cash equivalents. Higher income tax recoveries in the fourth quarter of fiscal 2018 
were due to higher comparative quarter tax recoveries for non-deductible expenses and non-taxable income, partially offset by lower 
losses before tax in the current year quarter and a lower tax rate in the U.S. In the fourth quarter of fiscal 2017, we recognized a 
recovery due to the settlement of certain amounts owing to the sellers of Linear, partially offset by additional IPO costs. No such 
recovery or cost was recognized in the current year quarter. Finally, we recognized lower Adjusted EBITDA(A) from declining or flat 
revenues across all three segments due to lower estimated market volumes. Our U.S. Appraisal segment also realized lower pricing 
attributable to product mix and geography, while our U.S. Title segment recognized lower diversified revenues in the current year 
quarter  as  well.  Lower  revenues  translated  into  lower  Net  Revenues(A),  which  were  partially  offset  by  expanding  Net  Revenue(A) 
margins across each of our reporting segments. Reductions to operating expenses were realized across every segment and yielded 
improvements  to  Adjusted  EBITDA(A)  margins  in  each  segment.  With  corporate  costs  remaining  flat  with  the  prior  year  quarter, 
Adjusted EBITDA(A) margins calculated on a consolidated basis declined between quarters due to lower Net Revenues(A).  

Net (loss) income per weighted average share, basic and diluted 
2018-2017 
Details of the change in net income or loss by quarter are detailed above. Our weighted average share count was impacted by the 
successful completion of our IPO in the third quarter of fiscal 2017, stock option grants and forfeitures, and the exercise of certain 
warrants which had a modest impact on net loss per share amounts. In the third and fourth quarters of fiscal 2018, shares purchased 
under the Company’s normal course issuer bid also impacted the weighted average share count, basic and diluted. 

29

 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Financial Condition 

Select Consolidated Statement of Financial Position (“Balance Sheet”) Information 

Trade and other receivables
Intangibles
Goodwill
Working capital position
  -(current assets less current liabilities)

Trade and other receivables
Intangibles
Goodwill
Working capital position
  -(current assets less current liabilities)

U.S.

Canada

Corporate

Total

As at September 30, 2018

$               
$               
$               

22,279
18,635
60,477

$                 
1,792
$                     
-
$                     
-

$                     
-
$                     
-
$                     
-

$               
$               
$               

24,071
18,635
60,477

$               

33,445

$                 

1,974

$               

45,467

$               

80,886

U.S.

Canada

Corporate

Total

As at September 30, 2017

$               
$               
$               

30,667
36,837
58,890

$                 
1,433
$                     
-
$                     
-

$                     
-
$                       
$                     
-

34

$               
$               
$               

32,100
36,871
58,890

$               

32,667

$                    

158

$               

48,557

$               

81,382

Trade and other receivables – September 30, 2018 versus September 30, 2017 
Change - Consolidated 
Change - U.S.
Change - Canada 
Change - Corporate

(8,029)
$                
(8,388)
$                
359
$                    
$                     
-

Lower U.S. trade and other receivables were due to lower revenues from a decline in estimated mortgage origination volumes and 
lower  diversified  services.  In  addition,  we  improved  collections  since  September  30,  2017,  which  lowered  our  trade  and  other 
receivables balance outstanding as of September 30, 2018. The increase in Canadian trade and other receivables was due to the timing 
of payment from a primary client we service in Canada. 

Intangibles – September 30, 2018 versus September 30, 2017 
Change - Consolidated 
Change - U.S.
Change - Canada 
Change - Corporate

The decline in intangibles was due to normal course amortization recorded in our U.S. and Corporate operations. 

Goodwill – September 30, 2018 versus September 30, 2017 
Change - Consolidated 
Change - U.S.
Change - Canada 
Change - Corporate

(18,236)
$              
$              
(18,202)
$                     
-
$                     
(34)

1,587
$                 
$                 
1,587
$                     
-
$                     
-

In the first quarter of fiscal 2018, we amended an operating agreement with a joint venture partner and obtained control of the joint 
venture on October 1, 2017. We discontinued the use of equity method accounting as a result of this amendment and recognized 
goodwill of $1.0 million on the application of business combinations guidance. In addition, we purchased the remaining ownership 
interest in another joint venture which resulted in us recognizing $0.6 million of goodwill. 

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Working capital position – September 30, 2018 versus September 30, 2017 
Change - Consolidated 
Change - U.S.
Change - Canada 
Change - Corporate

$                   
$                    
$                 
$                

(496)
778
1,816
(3,090)

Our consolidated working capital position declined by $0.5 million as of September 30, 2018 compared to the same date last year. The 
decline in our working capital position reflects lower trade and other receivables of $8.0 million and a lower cash and cash equivalents 
position of $3.6 million. Lower cash and cash equivalents was due to us generating $10.4 million in cash from operations, of which, 
we applied $10.0 million to satisfy the second earn-out payment paid to the sellers of Linear in April 2018. We invested $3.3 million in 
the purchase of our shares under a normal course issuer bid that commenced in June 2018 and proceeds from the exercise of options 
and warrants were offset by foreign currency translation and investments in property and equipment. The earn-out payment to the 
sellers of Linear reduced accrued charges by $10.0 million and the $0.8 million decline in trade payables and remaining $0.4 million 
decline in accrued charges was due to lower estimated market volumes and lower diversified services supplied.  

The working capital position in our U.S. operations improved by $0.8 million as of September 30, 2018 compared to the same date 
last year, for many of the same reasons outlined in the consolidated discussion. Accrued charges declined $10.4 million due to the 
earn-out  payment  and  to  a  lesser  extent  lower  estimated  market  volumes  and  diversified  services  supplied.  Trade  and  other 
receivables declined $8.4 million due to lower revenues and stronger collections, as outlined above. The balance of the change was 
due to a lower cash and cash equivalent balance of $1.6 million, due to timing, and a lower trade payables balance of $0.6 million due 
to lower estimated market volumes and lower diversified services supplied. 

The working capital position in our Canadian operations improved $1.8 million as of September 30, 2018 compared to the same date 
last year, which was offset by a $3.1 million decline in our Corporate segment. In total, lower cash and cash equivalents balances of 
$2.0 million were due to share purchases made under the normal course issuer bid. Higher trade and other receivables balances of 
$0.4 million partially offset the decline in cash and cash equivalents due to the timing of payment from a primary client we service in 
Canada. The balance of the decline for our Canadian operations and Corporate was due to lower trade payables balances, reflecting 
lower market activity in the fourth quarter of fiscal 2018 as compared to the fourth quarter of fiscal 2017. 

Disclosure of outstanding share capital  

Common shares 
Preferred shares
Total contributed equity

Common shares 
Preferred shares
Total contributed equity

September 30, 2018
$

Shares

88,228
-
88,228

261,553
-
261,553

November 27, 2018
$

Shares

87,817
-
87,817

260,292
-
260,292

Normal course issuer bid (“NCIB”) 
Effective June 11, 2018, we received approval of a NCIB to purchase up to 4,000 of our common shares over a twelve month period 
expiring on June 10, 2019. Daily purchases on the Toronto Stock Exchange, or through alternative Canadian trading systems, are limited 
to a maximum of 41.436 shares. Once a week, we are permitted to purchase a block of our common shares which can exceed the daily 
purchase limit subject to certain conditions, including a limitation that the block cannot be owned by an insider. All shares purchased 
pursuant to the NCIB will be cancelled.  

For the year ended September 30, 2018, 758 common shares were purchased and cancelled at an aggregate cost of $3.3 million.  

As of November 27, 2018, 456 additional common shares were purchased and cancelled or settled.  

31

 
 
 
 
 
 
 
 
 
 
                 
               
                        
                        
                 
               
 
 
 
 
                 
               
                        
                        
                 
               
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Warrants   
We previously issued a number of purchase warrants which expire either two or five years following the date of our IPO. At September 
30, 2018, warrants issued, outstanding and exercisable for common shares of the Company totaled 1,536.  

Stock options 
At September 30, 2018, stock options outstanding totaled 5,983 of which 3,984 are exercisable for common shares of the Company.  

Liquidity and Capital Resources 

Contractual obligations

Operating leases
Capital leases
Total contractual obligations

Payments due

Less than 1 
year

Total 

1-3 years

4-5 years

After 5 years

September 30, 2018

$             

$             

$             

$             

$             

8,140
188
8,328

1,937
178
2,115

2,666
10
2,676

1,972
-
1,972

$             

$             

$             

$             

$             

1,565
-
1,565

Long-term debt 
Summarized details of our long-term debt facilities at September 30, 2018 are as follows: 

Senior term facilities
2016 facility
2015 facility

Available 

lending Facility drawn

Available 
capacity(1)

$           
$           

27,000
20,000

$                 
-
$                 
-

$           
$           

19,500
10,000

Revolving credit facility - expressed in C$
Revolving credit facility
Note 
(1) Available capacity is subject to senior funded debt to EBITDA, fixed charge coverage ratios and unfunded capital expenditures in respect of our senior term facilities, 

$                 
-

$           

$           

15,000

15,000

and good quality receivables in respect of our revolving credit facility.  

Senior funded debt to EBITDA and fixed charge coverage ratios (as defined and calculated in accordance with the agreement) 

Senior funded debt to EBITDA
Senior funded debt to EBITDA - maximum

Fixed charge ratio
Fixed charge ratio - minimum

2018

0.04
2.50

10.19
1.20

September 30
2017

0.06
3.00

18.03
1.20

On September 30, 2018, there were no advances under the senior term facilities or revolving credit facility. Available capacity under 
the revolving facility was C$15.0 million and $29.5 million was available under the senior term facilities on September 30, 2018. Our 
senior funded debt to EBITDA ratio (as defined and calculated in accordance with the agreement) was 0.04 times. 

At September 30, 2018, we were not in default of our covenants under the long-term debt facilities. 

32

 
 
 
 
 
 
                   
                   
                     
                   
                   
 
 
 
 
 
 
                      
                      
                      
                      
                   
                   
                      
                      
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Long-term debt facilities – September 30, 2018 
On March 31, 2016, in connection with the acquisition of Linear, we entered into our first amendment to a second amended and 
restated term sheet amplification agreement with Bank of Montreal and Bank of Montreal, Chicago Branch (the “agreement”). The 
agreement made available a C$15.0 million revolving credit facility and two term loans of $20.0 million and $27.0 million, each. The 
revolving credit facility (the “revolver”) is available for working capital and general operating requirements and the term loans were 
used in conjunction with certain business acquisitions.  

Repayments on the revolver are interest only until the date of maturity, April 30, 2020. Total advances under the revolver cannot 
exceed 75% of our trade receivables, excluding trade receivables that are past due by 60 days or greater, and up to 120 days or greater 
in certain circumstances, subject to certain adjustments (“good quality receivables”). The revolver can be drawn in either Canadian or 
U.S. funds, subject to Canadian prime or U.S. base rates of interest, bankers’ acceptances or letters of credit. The senior term facilities 
are available for certain completed or permitted acquisitions and general working capital and general corporate purposes. The term 
loans amortize at a rate of 2% quarterly, 8% annually, over a five-year period with the remaining unamortized balance due at maturity, 
being May 1, 2020 and April 1, 2021, respectively. The term loans can consist of: (i) Canadian or U.S. prime rate advances, subject to 
interest at the  Canadian prime or U.S. base lending rate, respectively, plus the applicable credit spread, (ii) a LIBOR loan, bearing 
interest at LIBOR plus the applicable credit spread, or (iii) Canadian bankers’ acceptances (“BAs”), bearing interest at BAs plus the 
applicable credit spread. The term loans are subject to mandatory prepayment conditions, including: 50% of the excess annual cash 
flow if the senior funded debt to EBITDA ratio is greater than 3.0:1.0 (currently 2.5:1.0); 100% of the proceeds from equity or debt 
securities issued by the Company, including any sale or disposition of assets that is not in the ordinary course and that aren’t reinvested 
within 180 days; and, proceeds from insurance claims not otherwise reinvested within 180 days from receipt.   

Applicable spreads vary based on senior funded debt to EBITDA levels ranging from under 1.0 times to over 3.0 times. Canadian and 
U.S. prime/base rate advances are subject to an applicable spread between 25 and 175 basis points. BAs and LIBOR loans are subject 
to an applicable spread between 150 and 300 basis points and we incur a standby fee of between 40 and 60 basis points on unused 
drawings.   

Included  in  the  long-term  debt  facility  is  a  treasury  risk  management  facility  of  up  to  C$0.5  million  to  facilitate  hedges  of  foreign 
currency exchange risk between the Canadian and U.S. dollar that occurs in the normal course of business. This facility may be used 
to facilitate the use of foreign currency exchange contracts for up to one year and we bear fees determined by the lenders’ treasury 
department on a per transaction basis. In addition, the long-term debt facility provides us with a corporate credit card facility of up to 
C$0.8 million to assist with the management of corporate expenses.   

The long-term debt facility is secured by a general security agreement, which provides the lender with a first, fixed and floating charge 
over all assets, including intellectual property, an unlimited guarantee and postponement of claim by all wholly owned subsidiaries, 
and certain other securities.   

Risks and restrictions 
Our revolving and senior term facilities are subject to interest rate fluctuations with bank prime, BAs or LIBOR. All drawings, if any, are 
subject to interest rate risk. Since we currently have no amounts drawn on our revolving or senior term facilities, a rise or fall in the 
variable interest rate does not impact interest expense.  

We are obligated under the terms of our long-term debt facilities to repay all remaining amounts outstanding, if any, at maturity. A 
failure to comply with the terms of the long-term debt facilities could result in an event of default which, if not cured or waived, could 
accelerate  repayment  of  the  underlying  indebtedness.  If  repayment  of  the  facility  were  to  be  accelerated,  when  amounts  are 
outstanding, there can be no assurance that our assets would be sufficient to repay these facilities in full.  

33

 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Cash flows 

Cash flows generated from (utilized in):

Operating activities
Investing activities
Financing activities

2018

Year ended September 30
Change 

2017

$           
$                 
$         

10,372
(13)
(12,114)

$            
$            
$           

(8,523)
(1,228)
51,227

$           
$             
$         

18,895
1,215
(63,341)

Year ended 
Operating activities 
Cash generated from operating activities was $10.4 million in fiscal 2018, representing an increase of $18.9 million over fiscal 2017. 
Non-cash  working  capital  items  increased  cash  generated  from  operating  activities  by  $14.1  million  compared  to  fiscal  2017.  The 
improvement in non-cash working capital was due to improved trade and other receivables balances and lower uses of cash for trade 
payables and accrued charges, partially offset by the effect of foreign currency translation adjustments and other non-cash changes 
resulting from changes in the FX rate. Lower acquisition and IPO costs in fiscal 2018 and higher gains from foreign currency exchange 
due to changes in the relationship between the Canadian and U.S. dollar also contributed to the increase in cash generated from 
operating activities as compared to fiscal 2017. These sources of cash were partially offset by lower Adjusted EBITDA(A) of $3.6 million, 
details of which are outlined in the “Review of Operations – For the year ended September 30, 2018” section of this MD&A, and higher 
income taxes paid due to the timing of payment.     

Investing activities 
Cash utilized in investing activities declined $1.2 million in fiscal 2018 compared to fiscal 2017. The primary reason for the decline was 
due to lower investments in property and equipment of $1.4 million. Investments to build out our Denver facility in fiscal 2017 were 
not repeated in fiscal 2018. The balance of the change was due to lower dividends received from equity accounted investees, since all 
joint venture arrangements were accounted for as controlled subsidiaries in fiscal 2018, partially offset by lower investments in equity 
accounted investees. 

Financing activities 
Cash generated from financing activities declined $63.3 million in fiscal 2018 versus fiscal 2017. In fiscal 2018, cash utilized in financing 
activities  totaled  $12.1  million  versus  $51.2  million  of  cash  generated  from  financing  activities  in  fiscal  2017.  In  fiscal  2017,  we 
completed our IPO raising net proceeds of $87.8 million. In fiscal 2017, we used a portion of these proceeds to repay our long-term 
debt facilities in satisfaction of the mandatory repayment requirements, being $15.7 million, and paid $20.0 million representing the 
year-one earn-out payable to the sellers of Linear, which left us with a net cash inflow of $52.1 million. The balance of the change was 
the result of other insignificant changes. In contrast, in fiscal 2018 we paid the year-two earn-out payment of $10.0 million to the 
sellers of Linear, purchased our shares under the normal course issuer bid for $3.2 million and received proceeds from the exercise of 
stock options totaling $2.1 million. The balance of activity in fiscal 2018 was insignificant. 

34

 
 
 
 
  
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Foreign Currency Exchange Rates 
Although our functional currency is the Canadian dollar, we have elected to report our financial results in U.S. dollars to improve the 
comparability of our results with our peers. Reporting our financial results in U.S. dollars also reduces the impact foreign currency 
exchange fluctuations have on our reported amounts because our complement of assets and operations are larger in the U.S. than 
they are in Canada.  

Our consolidated financial position and operating results have been translated to U.S. dollars applying FX rates outlined in the table 
below. FX rates are expressed as the amount of U.S. dollars required to purchase one Canadian dollar. Through March 31, 2017, FX 
rates represent noon rates according to the Bank of Canada. Subsequent to March 31, 2017, FX rates represent the daily average rate 
published once each business day by the Bank of Canada.  

Fiscal 2018

Fiscal 2017

Consolidated 
Balance Sheet

Consolidated 
Statement of Operations and
Comprehensive Income or loss

Consolidated 
Balance Sheet

 Consolidated 
Statement of Operations and
Comprehensive Income or loss

Current

Average

Cumulative 
Average

Current

Average

Cumulative 
Average

December 31
March 31
June 30
September 30

$               
$               
$               
$               

0.7971
0.7756
0.7594
0.7725

$               
$               
$               
$               

0.7865
0.7906
0.7745
0.7652

$               
$               
$               
$               

0.7865
0.7885
0.7838
0.7791

$               
$               
$               
$               

0.7448
0.7506
0.7706
0.8013

$               
$               
$               
$               

0.7496
0.7559
0.7436
0.7984

$               
$               
$               
$               

0.7496
0.7528
0.7497
0.7613

FX Impact on Consolidated Results 
The following tables have been prepared to assist readers in assessing the FX impact on selected results for the three months and year 
ended September 30, 2018. 

September 30,
2017

September 30,
2018

September 30,
2018

Three months ended
September 30,
2018

(as reported)

(as reported)

(FX impact)

(current period 
amounts applying 
prior period FX 
rate)

$                   
$                   
$                   
$                    

82,892
58,863
21,482
(3,822)

$                   
$                   
$                   
$                    

67,989
48,426
17,760
(2,544)

$                       
$                       
$                       
$                         

(308)
(251)
(205)
(60)

$                   
$                   
$                   
$                    

68,297
48,677
17,965
(2,484)

$                   

24,029

$                   

19,563

$                         

(57)

$                   

19,620

$                     

2,916

$                     

2,142

$                         

128

$                     

2,014

$                         

717

$                     

1,568

$                         

100

$                     

1,468

Consolidated Statement of Operations
Revenues
Transaction costs
Operating expenses
Net loss

Net Revenue

(A)

Adjusted EBITDA

(A)

Adjusted Net Income
Note: (A) – Please refer to the “Non-GAAP measures” section of this MD&A 

(A)

35

 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

September 30,
2017

September 30,
2018

September 30,
2018

(as reported)

(as reported)

(FX impact)

Year ended
September 30,
2018
(current year 
amounts 
applying prior 
year FX rate)

$        
$        
$           
$         

302,976
210,682
86,411
(23,769)

$        
$        
$           
$            

281,451
198,683
78,680
(4,015)

$                
$                
$                
$               

679
559
434
(119)

$        
$        
$           
$            

280,772
198,124
78,246
(3,896)

$           
$             

92,294
9,380

$           
$             

82,768
5,793

$                
$               

120
(275)

$           
$             

82,648
6,068

$             

2,763

$             

6,724

$               

(256)

$             

6,980

Consolidated Statements of Operations
Revenues
Transaction costs
Operating expenses
Net loss

Net Revenue(A)
Adjusted EBITDA(A)
Adjusted Net Income(A)
Note: (A) – Please refer to the “Non-GAAP measures” section of this MD&A 

Critical Accounting Estimates 

General 
We use information from our financial statements, prepared in accordance with IFRS and expressed in U.S. dollars, to prepare our 
MD&A. Our financial statements include estimates and judgments that affect the reported amounts of our assets, liabilities, revenues, 
expenses and, where and as applicable, disclosures of contingent assets and liabilities. On a periodic basis we evaluate our estimates, 
including those that require a significant level of judgment or are otherwise subject to an inherent degree of uncertainty. Areas that 
are subject to judgment and estimate include revenue recognition, impairment of goodwill and non-financial assets, the determination 
of fair values in connection with business combinations, the determination of fair value for warrants and financial instruments and the 
likelihood of realizing deferred income tax assets. Our estimates and judgments are based on historical experience, our observation 
of trends, and information, valuations and other assumptions that we believe are reasonable when making an estimate of an asset or 
liabilities fair value. Due to the inherent complexity, judgment and uncertainty in estimating fair value, actual amounts could differ 
significantly from our estimates.  

Areas requiring the most significant estimate and judgment are outlined below. 

Revenue recognition 
Transactions  that  contain  separately  identifiable  components  must  be  recognized  at  the  fair  value  of  consideration  received  or 
receivable to reflect the substance of the transaction. We are required to make judgments about the fair value of each component, 
including its allocation to each separately identified component, by considering the following: our overall pricing objectives, the market 
in which the transaction occurs, the uniqueness of each component, the work performed, the size of the transaction and any historical 
sales and contract prices. 

Accordingly, we apply judgment in our assessment of whether we are acting as an agent or principal to a transaction. When we don’t 
have exposure to significant risks and rewards associated with the sale of goods or the rendering of services, we are acting as an agent 
in the transaction. We act as a principal in the transaction when we have exposure to the significant risks and rewards associated with 
the sale of goods or the rendering of services. We consider these factors, amongst others, in our assessment.  

Goodwill 
Goodwill is not amortized and is tested annually for impairment or more frequently if an event or circumstance occurs that more likely 
than not reduces the fair value of a cash generating unit (“CGU”), or group of CGUs, below its carrying amount. Examples of such 
events or circumstances include: a significant adverse change in the technological, market, economic or legal environment in which 
an entity operates; changes in market interest rates or other market rates of return on investments that are likely to affect the discount 
rate used in calculating an assets value in use; the carrying amount of the net assets of the entity is more than its market capitalization; 
evidence of physical damage to the asset or obsolescence is present; significant changes to an asset’s expected use; or, performance 
expectations for the asset are worse than were expected. Goodwill is not tested for impairment when the assets and liabilities that 

36

 
 
  
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

make  up  the  CGU  unit  have  not  changed  significantly  since  the  most  recent  fair  value  determination,  the  most  recent  fair  value 
determination results in an amount that exceeded the carrying amount by a substantial margin, and based on an analysis of events 
that have occurred and circumstances that have changed since the most recent fair value determination, the likelihood that a current 
fair value determination would be less than the current carrying amount of the CGU is remote. The amount of goodwill assigned to 
each CGU and methodology employed to make such assignments has been applied on a consistent basis. For the purpose of testing 
goodwill  for  impairment,  our  CGU’s  align  with  our  operating  segments  since  this  is  consistent  with  the  level  at  which  goodwill  is 
monitored. 

The carrying value of a CGU or group of CGUs is compared to its recoverable amount, where the recoverable amount is the higher of 
fair value less cost to sell and its value in use. The value in use for a CGU or group of CGUs is determined by discounting three-year 
cash flow projections from financial forecasts prepared by management. Projections reflect past experience and future expectations 
of operating performance and we apply perpetuity growth rates to cash flows in the terminal year. None of the perpetuity growth 
rates exceed the long-term historical growth rates for the markets in which we operate. The discount rates applied to the cash flow 
projections are derived from the weighted average cost of capital of comparable publicly traded companies. 

We monitor both economic and financial conditions and we re-perform our goodwill test for impairment as conditions dictate.   

Business combinations 
Applying the acquisition method to business combinations requires us to measure each identifiable asset and liability at fair value. The 
excess, if any, of the fair value of consideration over the fair value of the net identifiable assets acquired is recognized as goodwill. The 
purchase price allocation involves judgment with respect to the identification of intangible assets acquired and our fair value estimates 
for the assets acquired and liabilities assumed, including pre-acquisition contingencies and contingent consideration. Changes in any 
of the assumptions or estimates used to identify intangible assets acquired, determine the fair value of acquired assets and liabilities 
assumed, including pre-acquisition contingencies or contingent consideration, could affect the amounts assigned to assets, liabilities 
and goodwill in the purchase price allocation.  

We  make  estimates,  assumptions  and  judgments  when  valuing  goodwill  and  other  intangible  assets  in  connection with  the  initial 
purchase price allocation of an acquired entity, and our continuing evaluation of the recoverability of goodwill and other intangible 
assets. These estimates are based on a number of factors, including historical experience, market conditions, information gained on 
our review of the target entities’ operations and information obtained from management of the acquired companies. Critical estimates 
in valuing certain intangible assets include, but are not limited to, historical and projected attrition rates, discount rates, anticipated 
revenue growth from acquired customers, acquired technology and the expected use of the acquired assets. These factors are also 
considered in determining the useful life of acquired intangible assets. The amounts and useful lives assigned to identified intangible 
assets also impacts the amount and timing of future amortization expense. 

Unanticipated events and circumstances may affect the accuracy or validity of such assumptions, estimates and our actual results. 

Warrants  
We  use  the  Black-Scholes-Merton  option  pricing  model  to  estimate  the  fair  value  of  warrant  liabilities,  which  requires  the  use  of 
several input variables. These input variables are subject to estimate and changes in these inputs can materially impact the estimated 
fair value of warrant liabilities. The fair value reported may not represent the transaction value if these warrants were exchanged at a 
future date. 

Income taxes 
Deferred income tax is recognized applying the liability method, which recognizes the temporary differences between the carrying 
amounts of assets and liabilities for financial reporting and their equivalent tax amounts. Deferred income tax is not recognized on 
the initial recording of assets or liabilities for financial reporting purposes that is not a business combination and that affects neither 
accounting income nor taxable income or loss. Deferred income tax assets and liabilities are measured applying tax rates expected to 
be  in  effect  when  the  temporary  differences  reverse,  calculated  using  tax  rates  that  have  been  enacted  or  that  are  substantively 
enacted at the reporting date.  

Significant changes to enacted tax rates or laws, or estimates of timing differences and their reversal, could result in a material adverse 
or positive impact on our financial condition and operating performance. In addition, changes in regulation or insufficient taxable 
income could impact our ability to utilize tax loss carryforwards, which could have a significant impact on deferred income tax assets 
and deferred income tax expense or recovery.  

37

 
 
 
 
 
 
 
 
  
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

The recognition of deferred tax assets attributable to unutilized loss carryforwards is supported by our historical and expected ability 
to generate income subject to tax and implement tax planning measures along with other substantive evidence. However, should we 
be unable to continue generating income subject to tax, deferred tax assets attributable to unutilized loss carryforwards may not be 
available to us prior to their expiry in Canada. We have historically used, and will continue to use, every effort to limit the use of 
discretionary tax deductions to maximize our use of loss carryforwards in Canada prior to their expiry. As a result of U.S. tax reform, 
unutilized loss carryforwards arising after December 31, 2017 may now be carried forward indefinitely; however, the deduction of 
unutilized loss carryforwards in a given tax year is limited to 80% of an entity’s taxable earnings in that year. Should we not be able to 
realize our deferred tax assets attributable to loss carryforwards, we would record deferred income tax expense in the period when 
we determined the likelihood of realizing these losses was less likely than not. Our maximum exposure is equal to the carrying amount 
of the deferred tax asset attributable to loss carryforwards, $8.6 million at September 30, 2018. Accordingly, due to our historical 
ability to generate income subject to tax and based on our expectations for the future and available tax strategies, we view the risk of 
not realizing these deferred tax assets as low.   

Other 
Other estimates include, but are not limited to, the following: identification of CGUs, impairment assessments for non-financial assets, 
inputs employed in the Black-Scholes-Merton option pricing model to value stock-based compensation, estimating the useful lives of 
property  and  equipment,  assessing  provisions,  estimating  the  likelihood  of  collection  to  determine  our  allowance  for  doubtful 
accounts, the fair value of financial instruments, control assessment of subsidiaries, contingencies related to litigation and contingent 
acquisition payables, claims and assessments and various economic assumptions used in the development of fair value estimates, 
including but not limited to, interest and inflation rates and a variety of option pricing model estimates. 

New Accounting Policies Adopted or Requiring Adoption 

Revenue from Contracts with Customers 
In May 2014, the International Accounting Standards Board (“IASB”) issued IFRS 15 “Revenue from Contracts with Customers” (“IFRS 
15”), which replaces IAS  18 “Revenue”, IAS 11 “Construction Contracts” and IFRIC 13 “Customer Loyalty Programmes”, as well as 
various other interpretations applicable to revenue. IFRS 15 outlines a single comprehensive model for entities to use in accounting 
for revenue arising from contracts with customers, except for contracts that are within the scope of the standards on leases, insurance 
contracts, and financial instruments. The core principle of IFRS 15 requires an entity  to recognize revenue  in accordance with the 
transfer of promised goods or services to customers in an amount that reflects the consideration the entity expects to be entitled to 
in exchange for those goods or services. Specifically, the Standard introduces a 5-step approach to revenue recognition: identify the 
contract(s)  with  a  customer;  identify  the  performance  obligations  in  the  contract;  determine  the  transaction  price;  allocate  the 
transaction price to the performance obligations in the contract; and recognize revenue when (or as) the entity satisfies a performance 
obligation. IFRS 15 also contains enhanced disclosure requirements. This new standard is effective for annual periods beginning on or 
after January 1, 2018 and will be applied using either a full retrospective approach for all periods presented in the period of adoption 
or a modified retrospective approach. Early adoption is permitted. We will apply a modified retrospective approach on transition using 
the following practical expedients: 

(cid:120)

(cid:120)

On transition, completed contracts that begin and end within the same annual reporting period and those completed before 
October 1, 2017 will not be restated. 
Costs of obtaining a contract that would be amortized within one year or less will be immediately expensed.  

The  adoption  of  IFRS  15  will  not  have  a  material  impact  on  the  accounting  policies,  revenue  recognition  and  presentation  of  our 
revenue. 

Financial Instruments 
In July 2014, the IASB issued the final version of IFRS 9 “Financial Instruments” (“IFRS 9”). IFRS 9 issued in November 2009 introduced 
new requirements for the classification and measurement of financial assets. IFRS 9 was subsequently amended in October 2010 to 
include  classification  and  measurement  requirements  for  financial  liabilities  and  de-recognition.  In  November  2013,  follow  on 
amendments included new requirements for general hedge accounting. The final revision to IFRS 9 was issued in July 2014, which 
included impairment requirements for financial assets and limited amendments to the classification and measurement requirements 
for certain simple debt instruments.  The new standard established a single classification and measurement approach for financial 
assets that reflects the business model in which they are managed and their cash flow characteristics. It also provides guidance on an 
entity’s own credit risk relating to financial liabilities. IFRS 9 is effective for annual periods beginning on or after January 1, 2018 and 
early adoption is permitted. Based on an analysis of our financial assets and financial liabilities, we will continue measuring them on 

38

 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

the same basis. Our detailed analysis has also concluded that the application of the expected credit loss model will result in a nominal 
impact  to  the  recognition  of  credit  losses  for  trade  receivables.  Since  we  do  not  apply  hedge  accounting  currently,  the  new 
requirements for general hedge accounting are not applicable.     

Disclosure Initiative 
In January 2016, the IASB issued Disclosure Initiative Amendments to IAS 7 “Statement of Cash Flows” (“IAS 7”). These amendments 
require entities to provide additional disclosures to enable financial statement users to evaluate changes in liabilities arising from 
financing  activities,  including  changes  arising  from  cash  flows  and  non-cash  changes.  These  amendments  are  effective  for  annual 
periods beginning on or after January 1, 2017, with earlier application permitted. We implemented the amendments to IAS 7 for the 
year ended September 30, 2018 and have provided the necessary disclosures. 

Leases 
In  January  2016,  the  IASB  issued  IFRS  16  –  “Leases”  (“IFRS  16”),  which  replaces  IAS  17  -  Leases  (“IAS  17”)  and  any  related 
interpretations. IFRS 16 provides a single lessee accounting model, requiring the recognition of assets and liabilities for all leases, 
unless the lease term is 12 months or less or the underlying value of the asset is low. IFRS 16 substantially carries forward the lessor 
accounting in IAS 17 with the distinction between operating leases and finance leases being retained. IFRS 16 can be applied using 
either a full retrospective approach for all periods presented in the period of adoption or a modified retrospective approach for annual 
periods beginning on or after January 1, 2019. Early adoption of IFRS 16 is permitted if IFRS 15 has also been adopted. We intend to 
adopt the standard using the modified retrospective approach but currently have no intention of early adopting the standard. As at 
September  30,  2018,  we  have  operating  lease  commitments  of  $8.1  million.  A  preliminary  assessment  indicates  that  these 
arrangements will meet the definition of a lease under IFRS 16 and we expect to recognize new assets and liabilities in respect of these 
operating leases, which principally relate to office space, upon the adoption of IFRS 16. The new requirement to recognize a right-of-
use  asset  and  a  related  lease  liability  is  expected  to  impact  the  amounts  recognized  in  our  financial  statements,  but  we  are  still 
conducting a detailed assessment to determine the resulting impact. In addition, the nature and timing of expenses related to these 
leases will change as IFRS 16 replaces  straight-line operating lease expense with a depreciation charge for right-of-use assets and 
interest expense on lease liabilities. For finance leases where we are a lessee and have already recognized an asset and a related 
finance lease liability for the lease arrangement, we do not anticipate the application of IFRS 16 will have a significant impact on the 
amounts recognized in our financial statements.   

Income Taxes  
In January 2016, the IASB issued “Recognition of Deferred Tax Assets for Unrealized Losses”, an amendment to IAS 12 – “Income 
Taxes” (“IAS 12”). The amendments address accounting for deferred tax assets for unrealized losses on debt instruments measured at 
fair value. The amendments are effective for annual periods beginning on or after January 1, 2017, with earlier application permitted. 
The implementation of these amendments did not impact our financial statements. 

Share-Based Payment 
In June 2016, the IASB issued amendments to IFRS 2 – “Share-based Payment” which clarifies how to account for the effects of vesting 
and non-vesting conditions on the measurement of cash-settled share-based payments, share-based payment transactions with a net 
settlement  feature,  and  modifications  to  the  terms  and  conditions  that  change  the  classification  of  the  transactions.  These 
amendments  are  effective  for  annual  periods  beginning  on  or  after  January  1,  2018,  with  early  adoption  permitted.  The 
implementation of these amendments is not expected to impact our financial statements. 

Uncertainty over Income Tax Treatments 
In  June  2017,  the  IASB  issued  IFRS  Interpretation  Committee  23  –  “Uncertainty  over  Income  Tax  Treatments”.  The  interpretation 
clarifies how to apply the recognition and measurement requirements in IAS 12 when there is uncertainty over income tax treatments. 
The interpretation requires an entity to determine whether uncertain tax positions are assessed separately or together with one or 
more uncertain tax positions, and in making such assessment, an entity is required to assume that the taxation authority will examine 
amounts it has a right to examine and has full knowledge of all information when making its examination. An entity must also consider 
the probability that the taxation authority will accept an uncertain tax treatment used, or proposed to be used, by the entity in its 
income tax filings and reassess any judgments and estimates made if the facts and circumstances change or new information becomes 
available. The effective date of the interpretation is for annual periods beginning on or after January 1, 2019 applied retrospectively 
or using a modified retrospective application without restatement of comparatives. Earlier application is permitted. The adoption of 
the interpretation is not expected to have a significant impact on our financial statements.       

39

 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Financial Instruments 

Credit risk 
Credit risk is defined as the risk that one party to a financial instrument will cause a financial loss for the other party by failing to 
discharge its obligation. Our exposure to credit risk is limited principally to cash and cash equivalents and trade and other receivables. 
In all instances, our risk management objective, whether of credit, liquidity, market or otherwise, is to mitigate our risk exposures to 
a level consistent with our risk tolerance. 

Cash and cash equivalents 
Certain  management  are  responsible  for  determining  which  financial  institutions  we  bank  and  hold  deposits  with.  Management 
typically selects financial institutions that it has a relationship with and those deemed by management to be of sufficient size, liquidity 
and stability. Management reviews its exposure to credit risk from time-to-time or as conditions indicate that its exposure to credit 
risk has or is subject to change. Our maximum exposure to credit risk is the fair value of cash and cash equivalents recorded on our 
consolidated statements of financial position as at September 30, 2018, $68.0 million (September 30, 2017 – $71.6 million). We hold 
no collateral or other credit enhancements as security over our cash or cash equivalent balances. We deem the credit quality of our 
cash and cash equivalent balances to be high and no amounts are impaired.   

Trade and other receivables  
We are subject to credit risk on our trade and other receivables in the normal course of business. Our maximum exposure to credit 
risk is the fair value of trade and other receivables recorded on our consolidated statements of financial position as at September 30, 
2018, $24.1 million (September 30, 2017 - $32.1 million). We may perform credit checks or accept payment or security in advance to 
limit our exposure to credit risk. Our client base is sufficiently diverse, and consists of banks and mortgage lending institutions that 
are generally of sufficient size and capitalization, to mitigate a portion of any exposure we have to credit risk. We have also assigned 
various employees to carry out collection efforts in a manner consistent with our trade receivable and credit and collections policies. 
These  policies  establish  procedures  to  manage,  monitor,  control,  investigate,  record  and  improve  trade  receivable  credit  and 
collection. We also have policies and procedures which establish estimates for doubtful account allowances. These calculations are 
generally based on historical collection. We conduct specific account balance reviews, where practical, and consideration is given to 
the credit quality of the client, payment history and other factors specific to the client, including bankruptcy or insolvency. 

Trade and other receivables deemed by management to be at risk of collection are provided for through an allowance account. When 
trade or other receivables are considered uncollectable, they are written-off against this account. Subsequent recoveries of amounts 
previously  written-off  are  credited  against  the  allowance  account  and  subsequently  recorded  to  operating  expenses  in  our 
consolidated statements of operations and comprehensive income or loss. Management typically assesses aggregate trade and other 
receivables impairment applying our historical rate of collection giving consideration to broader economic conditions.   

Trade and other receivables are generally due within 15 to 45 days from the invoice date. Accordingly, all amounts outstanding beyond 
this period are past due. Based on historical collections, we have been successful in collecting amounts that are not outstanding for 
greater than 90 days. We assess the credit quality of trade and other receivables that are neither past due nor impaired as high. Our 
maximum  exposure  to  credit  risk  is  equivalent  to  our  net  carrying  amount.  Trade  and  other  receivables  considered  impaired  at 
September 30, 2018 were not considered significant. 

Liquidity risk 
Liquidity risk is the risk that we will encounter difficulty in meeting our obligations to settle our financial liabilities. Our exposure to 
liquidity risk is due primarily to any reliance we may have on long-term debt financing. Certain management are responsible to ensure 
that we have sufficient short, medium and long-term liquidity. When amounts are drawn on our long-term credit facilities, we manage 
liquidity risk on a continuous basis by monitoring actual and forecasted cash flows and monitoring our available liquidity. Management 
regularly monitors the financial terms and conditions outlined in our lending facilities and reports our compliance quarterly to the 
audit committee and its lender. We actively manage our liquidity and we are in regular contact with our lender. 

Market risk 
Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market 
prices. Market risk is comprised of currency, interest rate and other price risk.   

Currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in FX rates. 
Our exposure to currency risk is attributable to the exchange of U.S. monies to the Canadian dollar or vice versa. We may enter into 
FX agreements to mitigate our exposure to currency risk; however, as of the date of this MD&A, we have no FX agreements outstanding 

40

 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

that require settlement. Accordingly, we are exposed to currency risk on U.S. dollars charged to our U.S. operations in the form of 
management  fees,  royalties  and  interest  on  long-term  financings.  To  mitigate  this  risk,  management  uses  discretion,  and  actively 
reviews its exposure to and need for FX agreements.   

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market 
interest rates. Interest rate risk arises from our interest bearing financial assets and liabilities. We have certain financial assets and 
liabilities which are exposed to interest rate risk, the most notable of which are our long-term debt facilities when drawn. All long-
term debt facilities are also subject to interest rate risk on maturity or renegotiation. 
An increase or decrease in the variable interest rate results in a corresponding increase or decrease to interest expense on principal 
amounts drawn under our long-term credit facilities. We are also subject to interest rate risk on any investments we make in cash 
equivalent, short-term investments. 

Risk management objectives 
Our  risk  management  objective  is  to  mitigate  risk  exposures  to  a  level  consistent  with  our  risk  tolerance.  Derivative  financial 
instruments are evaluated against the exposures they are expected to mitigate and the selection of a derivative financial instrument 
may not increase our net exposure to risk. Derivative financial instruments may expose us to other types of risk, which may include, 
but is not limited to, credit risk. The exposure to other types of risk is evaluated against the selected derivative financial instrument 
and is subject to a cost versus benefit review and analysis. We do not use derivative financial instruments for speculative or trading 
purposes and the value of the derivative financial instrument cannot exceed the risk exposure of the underlying asset, liability or cash 
flow it is expected to mitigate.   

Fair value methods and assumptions 
The fair  values of financial instruments, warrants and contingent consideration are calculated using available  market information, 
commonly accepted valuation methods and third-party valuation specialists, where required, or expectations of achievement, in the 
case  of  contingent  consideration  discounted  at  a  market  rate  of  interest.  Considerable  judgment  is  required  to  develop  these 
estimates. Accordingly, fair value estimates are not necessarily indicative of the amounts we, or counter-parties to the instruments, 
could realize in a current market exchange, or expect to pay, in the case of contingent consideration. The use of different assumptions 
and or estimation methods could have a material impact on these fair values.  

Financial assets and liabilities recorded at fair value, as and where applicable, are recorded to our consolidated statements of financial 
position as accrued charges and warrant liabilities.  

Financial Information Controls and Procedures 

Disclosure controls and procedures 
Our  disclosure  controls  and  procedures  are  designed  to  provide  reasonable  assurance  that  the  information  we  are  required  to 
disclose in reports filed or submitted under Canadian securities laws is recorded, processed, summarized and reported within the 
time periods specified under those laws, and include controls and procedures that are designed to ensure that the information is 
accumulated and communicated to management, including our President and CEO and Executive Vice-President and Chief Financial 
Officer (“CFO”), to allow for timely decisions in respect of these requirements.  

As at September 30, 2018, management evaluated, under the supervision of, and with the participation of, the CEO and the CFO, the 
effectiveness of our disclosure controls and procedures, as defined in National Instrument 52-109 – Certification of Disclosure in 
Issuers’ Annual and Interim Filings (“NI 52-109”).  

Based on that evaluation, the CEO and CFO concluded that our disclosure controls and procedures were effective as at September 
30, 2018. 

Internal control over financial reporting 
Management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in NI 52-
109. Our internal control over financial reporting is a process designed under the supervision of the CEO and CFO, and effected by 
the board of directors, management and other personnel of the Company, to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS. However, because 
of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements on a timely basis.  

41

 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Management evaluated, under the supervision of and with the participation of the CEO and the CFO, the effectiveness of our internal 
control  over  financial  reporting  as  at  September  30,  2018,  based  on  the  criteria  established  in  Internal  Control  –  Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.  

Based on that evaluation, the CEO and CFO concluded that our internal control over financial reporting was effective as at September 
30, 2018.  

There have been no changes during the year ended September 30, 2018 in our internal control over financial reporting that have 
materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

Cautionary Note Regarding Forward-Looking Information 

This MD&A contains “forward-looking information” within the meaning of applicable Canadian securities laws. Words such as “could”, 
“forecast”,  “target”,  “may”,  “will”,  “would”,  “expect”,  “anticipate”,  “estimate”,  “intend”,  “plan”,  “seek”,  “believe”,  “likely”  and 
“predict” and variations of such words and similar expressions are intended to identify such forward-looking information, although 
not all forward-looking information contains these identifying words. 

The  forward-looking  information  in  this  MD&A  includes  statements  which  reflect  the  current  expectations  of  management  with 
respect to our business and the industry in which we operate and is based on management’s experience and perception of historical 
trends, current conditions and expected future developments, as well as other factors that management believes appropriate and 
reasonable  in  the  circumstances.  The  forward-looking  information  reflects  management’s  beliefs  based  on  information  currently 
available to management, including information obtained from third party sources, and should not be read as a guarantee of the 
occurrence or timing of any future events, performance or results.  

The forward-looking information in this MD&A includes, but is not limited to, statements related to: 

• 
•  

• 
• 
•   
•  
•  
•  
•  

our business prospects, goals and long-term strategy targets; 
our  expectations  regarding  certain  of  our  future  results  and  information,  including,  among  others,  Adjusted  EBITDA(A) 
margins,  revenues,  Net  Revenue(A),  Net  Revenue(A)  margins  and  market  share  in  the  U.S.  residential  mortgage  appraisal 
market and U.S. title and closing market; 
the key factors that have a significant impact on our financial performance; 
anticipated economic conditions; 
the scalability of our platform; 
the regulatory environment in which we operate; 
our competitive position relative to our competitors; 
anticipated industry and market trends, including the seasonality of our business; and; 
our intentions with respect to the implementation of new accounting standards. 

In addition, our assessment of, and targets for, market share, Net Revenue(A) margins and Adjusted EBITDA(A) margins are considered 
forward-looking  information.  See  the  “Strategy  and  Outlook’’  section  of  this  MD&A  for  additional  information  concerning  our 
strategies, assumptions and market outlook in relation to these assessments.  

The forward-looking information in this MD&A is subject to risks, uncertainties and other factors that are difficult to predict and that 
could cause actual results to differ materially from historical results or results anticipated by the forward-looking information. Factors 
which could cause results or events to differ from current expectations include, but are not limited to, the following factors, which are 
discussed in further detail in the “Risk Factors” section of our Annual Information Form for the year ended September 30, 2017, which 
can be found on our SEDAR profile at www.sedar.com: 

Strategic risks 
•  
•  
•  
•  
•  
•  
• 
•  

failing to grow market share in the residential mortgage appraisal business to anticipated levels; 
failing to grow market share in the U.S. title and closing market to anticipated levels; 
changes in economic conditions resulting in fluctuations in demand for our services; 
increased dependence on larger industry clients; 
risks associated with targeting larger industry clients; 
growth placing significant demands on our management and infrastructure; 
inability to successfully develop or acquire and sell enhancements and new services; 
failing to maintain demand for our services or diversify our revenue base; 

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Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

•  
•  
•  
•  
•  

operating in a competitive business environment; 
inability to successfully consummate or integrate acquisitions; 
negative publicity resulting in a decline in our client growth; 
ineffectiveness of our risk management efforts; 
increased costs and demands upon management associated with being a public company; 

Operational risks 
•  
•  
•  
•  
•  
•  
•  
•  
•  
• 

failure to adequately protect our technology infrastructure; 
material defects or errors in our technology infrastructure; 
system interruptions that impair access to our technology;  
the effort, time and expense associated with switching from competitors’ software to our software; 
failing to adapt to technological changes; 
failing to maintain field professional engagement; 
using ‘‘open source’’ software in some of our services and technologies; 
losing our corporate culture; 
failing to retain or hire additional key personnel; 
the occurrence of earthquakes, fires, floods and other natural catastrophic events or interruptions; 

Legal and compliance risks 
•  
• 
•  
• 
• 
•  
•  
•  
• 
•  
•  
•  

regulatory risks applicable to us; 
risks associated with the potential reclassification of exempt employees and field professionals; 
field professional work product liability; 
current or future litigation; 
our confidentiality agreements with employees and others may not adequately prevent disclosure of our trade secrets; 
potential infringement of our services on the proprietary rights of others; 
our insurance coverage reserves may not cover future claims; 
failing to adequately protect our intellectual property; 
potential tax law changes or adverse tax examinations;  
our by-laws potentially limiting a shareholder’s ability to obtain a favourable judicial forum for disputes with us; 
difficulty for shareholders to enforce judgments against non-resident directors within Canada; 
claims for indemnification by our directors or officers; 

Financial and reporting risks 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

the forward-looking statements contained in this MD&A potentially proving to be incorrect; 
inaccurate accounting estimates and judgments; 
potential inability to raise additional capital in the future on favourable terms, or at all; 
potential deficiencies in our internal controls over financial reporting; 
changing accounting standards or interpretations; 
restrictive covenants contained in our credit facility; 
dependence on our subsidiaries for cash flows; 
exchange rate fluctuations; 
future offerings of debt and/or equity securities; 
future sales of our shares by existing shareholders may reduce the market price of the shares; 
dilution and future issuances of our shares; 
securities analysts’ research or reports potentially impacting our share price;  
future indebtedness and the potential failure to fund future endeavours;  
potential increases in our debt servicing costs;  
the market price of our shares potentially fluctuating significantly; and 
our current policy with respect to dividends. 

We caution that the above list of risk factors and uncertainties is not exhaustive and that additional risks and uncertainties may be 
discussed  in  documents  filed  with  the  applicable  Canadian  securities  regulatory  authorities  from  time  to  time.  Other  risks  and 
uncertainties not presently known to us or that we presently believe are not material could also cause actual results or events to differ 
materially  from  those  expressed  in  the  forward-looking  information.  Readers  are  cautioned  not  to  place  undue  reliance  on  the 
forward-looking information, which reflect our expectations only as of the date of this MD&A.  Except as required by law, we do not 
undertake to update or revise any forward-looking information, whether as a result of new information, future events or otherwise. 

43

 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2018 and 2017  
(tabular amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Glossary  

Tier 1 means the top five U.S. banks by asset size as at June 30, 2018, as determined by U.S. Federal Reserve data, and the largest non-
bank mortgage lender in the U.S. according to the Inside Mortgage Finance website: Top 100 Mortgage Lenders (first six months of 
2018).  

Tier 2 means the top 30 mortgage lenders in the U.S. according to the Inside Mortgage Finance website: Top 100 Mortgage Lenders 
(first six months of 2018), excluding Tier 1 mortgage lenders. 

Tier 3 means the top 100 mortgage lenders in the U.S. according to the Inside Mortgage Finance website: Top 100 Mortgage Lenders 
(first six months of 2018), excluding Tier 1 and Tier 2 mortgage lenders. 

Tier 4 means all mortgage lenders in the U.S. not included in Tier 1, Tier 2 or Tier 3. 

44

 
 
 
 
 
INDEPENDENT AUDITOR’S REPORT 

To the Shareholders of
Real Matters Inc. 

We  have  audited  the  accompanying  consolidated  financial  statements  of  Real  Matters  Inc.,  which  comprise  the  consolidated 
statements of financial position as at September 30, 2018 and September 30, 2017 and the consolidated statements of operations 
and comprehensive loss, consolidated statements of equity and consolidated statements of cash flows for the years ended September 
30, 2018 and September 30, 2017, and a summary of significant accounting policies and other explanatory information.  

Management's Responsibility for the Consolidated Financial Statements 

Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with 
International Financial Reporting Standards as issued by the International Accounting Standards Board, and for such internal control 
as management determines is necessary to enable the preparation of consolidated financial statements that are free from material 
misstatement, whether due to fraud or error. 

Auditor's Responsibility 

Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits 
in  accordance  with  Canadian  generally  accepted  auditing  standards.    Those  standards  require  that  we  comply  with  ethical 
requirements and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements 
are free from material misstatement. 

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial 
statements.    The  procedures  selected  depend  on  the  auditor's  judgment,  including  the  assessment  of  the  risks  of  material 
misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditor 
considers internal control relevant to the entity's preparation and fair presentation of the consolidated financial statements in order 
to  design  audit  procedures  that  are  appropriate  in  the  circumstances,  but  not  for  the  purpose  of  expressing  an  opinion  on  the 
effectiveness of the entity's internal control.  An audit also includes evaluating the appropriateness of accounting policies used and 
the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated 
financial statements. 

We believe that the audit evidence we have obtained in our audits is sufficient and appropriate to provide a basis for our audit opinion.  

Opinion 

In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of Real Matters Inc. 
as  at  September  30,  2018  and  September  30,  2017,  and  its  financial  performance  and  its  cash  flows  for  the  years  then  ended  in 
accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board. 

Chartered Professional Accountants 
Licensed Public Accountants 
November 27, 2018 

Toronto, Ontario

45

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Consolidated Statements of Financial Position  
September 30, 2018 and 2017 (stated in thousands of United States (“U.S.”) dollars) 

ASSETS 

CURRENT 
  Cash and cash equivalents 
  Trade and other receivables (Note 19) 
  Prepaid expenses 

NON-CURRENT 
  INTANGIBLES (Note 5) 

  GOODWILL (Note 6) 

  PROPERTY AND EQUIPMENT (Note 7) 

  INVESTMENT IN EQUITY ACCOUNTED INVESTEES (Note 4) 

  OTHER ASSETS 

  DEFERRED TAX ASSETS (Note 20) 

TOTAL ASSETS 

LIABILITIES 

CURRENT 
  Trade payables 
  Accrued charges 
  Income taxes payable 
  Deferred revenues 
  Finance lease obligations (Note 18) 

NON-CURRENT 

  LEASEHOLD INDUCEMENTS 

  WARRANT LIABILITIES (Note 9) 

  FINANCE LEASE OBLIGATIONS (Note 18) 

TOTAL LIABILITIES 
COMMITMENTS AND CONTINGENCIES (Note 18) 

EQUITY 

NON-CONTROLLING INTERESTS 

SHAREHOLDERS' EQUITY (Note 10) 
  Common shares 
  Contributed surplus 
  Accumulated deficit 
  Accumulated other comprehensive (loss) income 

TOTAL EQUITY 
TOTAL LIABILITIES AND EQUITY 

  Approved by: 

2018    

2017 

68,045   $ 
24,071  
1,535  
93,651  

18,635  
60,477  
3,128  
-  
208  
22,764  
105,212  
198,863  

$ 

9,585   $ 
1,805  
1,190  
12  
173  
12,765 

503  
3,799  
10  
4,312  
17,077  

71,634 
32,100 
1,691 
105,425 

36,871 

58,890 

4,239 

182 

311 

20,645 
121,138 
226,563 

10,376 
12,207 
1,046 
12 
402 
24,043 

514 

12,820 

140 
13,474 
37,517 

3,944  

3,461 

261,553  
4,339  
(83,043) 
(5,007) 
177,842  
181,786  
198,863  

$ 

259,625 
3,222 
(77,393) 
131 
185,585 
189,046 
226,563 

$ 

$ 

$ 

$ 

  Blaine Hobson (signed) – Non-Executive Chairman            Garry M.Foster (signed) – Audit Committee Chair 

The accompanying notes are an integral part of these consolidated financial statements. 

46

 
 
   
 
 
 
 
   
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
   
   
 
   
   
   
 
   
   
   
 
   
 
   
   
 
   
   
 
   
   
 
   
Real Matters Inc. 
Consolidated Statements of Operations and Comprehensive Loss 
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars except share and net income or loss per share 

amounts) 

2018  

2017 

REVENUES (Note 22) 
TRANSACTION COSTS 
OPERATING EXPENSES (Note 12) 
AMORTIZATION (Notes 5 and 7) 
ACQUISITION AND INITIAL PUBLIC OFFERING (RECOVERY) COSTS (Note 12) 
INTEGRATION EXPENSES 
IMPAIRMENT OF ASSETS (Note 13) 
INTEREST EXPENSE (Note 8) 
INTEREST INCOME 
NET FOREIGN EXCHANGE (GAIN) LOSS 
(GAIN) LOSS ON FAIR VALUE OF WARRANTS 
RE-MEASUREMENT (GAIN) LOSS ON PREVIOUSLY HELD 
  EQUITY METHOD INVESTMENT (Note 4) 
NET INCOME FROM EQUITY ACCOUNTED INVESTEES  
LOSS BEFORE INCOME TAX EXPENSE (RECOVERY) 
INCOME TAX EXPENSE (RECOVERY) (Note 20) 
  Current 
  Deferred  
TOTAL INCOME TAX EXPENSE (RECOVERY) 
NET LOSS 

OTHER COMPREHENSIVE (LOSS) INCOME 
 Items that will be reclassified to net income or loss: 
  Foreign currency translation adjustment 
COMPREHENSIVE LOSS 

NET LOSS - ATTRIBUTABLE TO COMMON SHAREHOLDERS 
NET INCOME - ATTRIBUTABLE TO NON-CONTROLLING INTERESTS 
COMPREHENSIVE LOSS - ATTRIBUTABLE TO COMMON 
  SHAREHOLDERS 
COMPREHENSIVE INCOME - ATTRIBUTABLE TO NON-CONTROLLING 
  INTERESTS 

Net loss per weighted average share, basic (Note 11) 
Net loss per weighted average share, diluted (Note 11) 
Weighted average number of shares outstanding (thousands), 
   basic (Note 11) 
Weighted average number of shares outstanding (thousands), 
  diluted (Note 11) 

 $ 

281,451  $ 
198,683 
78,680 
19,790 

302,976 
210,682 
86,411 
21,241 
1,609 
- 
5,096 
889 
(139) 
3,390 
5,011 

976 
(18) 
(32,172) 

1,824 
(10,227) 
(8,403) 
(23,769) 

5,929 
(17,840) 

(24,014) 
245 

(7)  

863 
- 
410 
(698)  
(4,971)  
(7,386)  

(499)  
- 

(3,414)  

2,899 
(2,298)  
601 
(4,015)  

(5,138)  
(9,153) $ 

(4,571) $ 
556  $ 

(9,709) $ 

(18,085) 

556  $ 

245 

(0.05) $ 
(0.05) $ 

(0.30) 
(0.30) 

88,348 

80,280 

90,764 

85,092 

 $ 

 $ 
 $ 

 $ 

 $ 

 $ 
 $ 

The accompanying notes are an integral part of these consolidated financial statements. 

47

 
 
 
   
 
 
   
   
 
 
 
 
 
 
 
 
 
  
    
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
   
   
 
   
   
 
   
     
 
 
 
   
   
 
   
   
 
 
   
   
 
     
 
   
 
   
   
 
 
   
   
 
   
   
 
 
   
   
 
 
     
 
   
 
     
 
   
 
     
 
   
 
   
   
  
    
 
 
     
 
   
  
    
  
    
 
 
 
 
 
 
 
 
  
    
   
   
   
   
  
    
 
 
     
 
   
  
    
  
    
   
   
   
   
 
   
   
 
 
     
 
   
 
   
   
 
Real Matters Inc. 
Consolidated Statements of Cash Flows 
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars) 

NET INFLOW (OUTFLOW) OF CASH RELATED TO THE FOLLOWING 
OPERATING 
  Net loss 
  Items not affecting cash 
    Stock-based compensation (Note 16) 
    Amortization of intangibles 
    Amortization of property and equipment 
    Impairment of assets 
    Leasehold inducements 
    Interest expense 
    (Gain) loss on fair value of warrants 
    Re-measurement (gain) loss on previously held 
     equity method investment 
    Income tax expense (recovery) 
    Net income from equity accounted investees 
  Changes in non-cash working capital items (Note 14) 
Interest paid 
Income taxes paid 
Cash generated from (utilized in) operating activities 

INVESTING 
  Acquisitions, net of cash acquired (Note 4) 
  Investment in equity accounted investees 
  Dividends received from equity accounted investees 
  Purchase of property and equipment (Note 7) 
Cash utilized in investing activities 

FINANCING 
  Repayment of long-term debt 
  Proceeds from finance lease obligations 
  Repayment of finance lease obligations 
  Payment of contingent consideration recorded  
   at acquisition date (Note 19) 
  Proceeds from lease incentives 
  Common shares issued, net of issue costs (Note 10) 
  Proceeds from the exercise of warrants 
  Proceeds from the exercise of stock options, net of issue costs 
  Repurchase of common shares and related costs (Note 10) 
  Dividends paid to non-controlling interests 
Cash (utilized in) generated from financing activities 
Effect of foreign currency translation on cash and cash equivalents 
NET CASH (OUTFLOW) INFLOW 

CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR 
CASH AND CASH EQUIVALENTS, END OF YEAR 

SUPPLEMENTAL CASH FLOW INFORMATION: 
  Cash and cash equivalents are comprised of: 
    Cash  
    Cash equivalents 

   Property and equipment acquired under finance lease 

2018  

2017 

$ 

(4,015) $ 

(23,769) 

1,705 
18,236 
1,554 
- 
(2)  

410 
(7,386)  

(499)  
601 
- 
2,607 
(127)  
(2,712)  
10,372 

410 
- 
- 
(423)  
(13)  

- 
34 
(392)  

(10,000)  

- 
- 
213 
2,050 
(3,265)  
(754)  
(12,114)  
(1,834)  
(3,589)  

71,634 
68,045  $ 

26,840  $ 
41,205 
68,045  $ 

34  $ 

3,497 
19,649 
1,592 
5,096 
148 
889 
5,011 

976 
(8,403) 
(18) 
(11,516) 
(421) 
(1,254) 
(8,523) 

428 
(101) 
252 
(1,807) 
(1,228) 

(16,354) 
144 
(598) 

(20,000) 
230 
87,741 
251 
179 
- 
(366) 
51,227 
3,471 
44,947 

26,687 
71,634 

30,984 
40,650 
71,634 

145 

$ 

$ 

$ 

$ 

The accompanying notes are an integral part of these consolidated financial statements. 

48

 
 
 
  
    
 
 
  
 
  
 
 
 
 
 
   
   
 
 
 
 
   
   
  
  
  
  
 
  
 
 
   
   
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
 
 
 
  
 
  
 
 
 
 
 
   
   
 
  
 
  
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
 
 
  
 
  
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
 
 
   
   
 
  
 
  
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
 
 
  
 
  
 
 
  
 
  
 
 
  
 
  
 
 
  
 
  
 
 
  
  
  
  
 
 
 
 
   
   
 
 
 
 
   
   
  
  
  
  
 
  
 
  
 
 
 
  
  
  
  
  
  
  
  
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l

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

1.   Nature of Operations 

Real Matters Inc. (“Real Matters” or the “Company”) is a leading technology and network management company providing appraisal, 
title and closing and other ancillary services through its Solidifi and iv3 brands to the mortgage lending and insurance industries in the 
U.S. and Canada.   

Real Matters’ head office and Canadian operations are located at 50 Minthorn Boulevard, Markham, Ontario and its principal U.S. 
subsidiaries operate in Buffalo, New York, Middletown, Rhode Island and Denver, Colorado. 

2.   Basis of Presentation and Significant Accounting Policies 

Statement of compliance 
The  consolidated  financial  statements  (“financial  statements”)  have  been  prepared  in  accordance  with  International  Financial 
Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”). 

The financial statements were authorized for issue by the board of directors on November 27, 2018.  

Basis of presentation 
The  financial  statements  are  presented  in  thousands  of  U.S.  dollars  and  have  been  prepared  applying  the  historical cost  method, 
except  for  certain  financial  instruments  which  are  measured  at  fair  value.  Historical  cost  reflects  the  fair  value  of  consideration 
exchanged for the asset at the date it was acquired. 

The significant accounting policies and methodologies outlined below have been applied consistently and for all periods presented in 
these financial statements. 

Basis of consolidation 
These financial statements include the accounts of the Company and subsidiaries controlled by the Company. The Company is deemed 
to control a subsidiary when it is exposed to, or has the right to, variable returns from its involvement with an investee and it has the 
ability to direct the activities of the investee that significantly affects the investee’s returns through its power over the subsidiary. 
Where the Company’s interest in a subsidiary is less than one hundred percent, the Company recognizes a non-controlling interest in 
the investee. All intercompany transactions, balances, revenues and expenses are eliminated on consolidation. 

Subsequent to acquisition, the carrying amount of non-controlling interests is the amount recognized initially, plus the non-controlling 
interests’ share of changes in the capital of the company in addition to changes in ownership interests. Total comprehensive income 
or loss is attributed to non-controlling interests, even if this results in the non-controlling interests having a deficit balance. 

The financial statements of controlled entities are included in these financial statements from the date control is effective until control 
ceases to exist.  

Functional and presentation currency 
The Company’s functional currency is the Canadian dollar. Accordingly, its financial position, results of operations, cash flows and 
equity are consolidated in Canadian dollars.  

The Company translates its U.S. subsidiaries’ assets and liabilities to Canadian dollars from their functional currency of U.S. dollars 
using the exchange rate in effect at the date the statement of financial position is presented. Revenues and expenses are translated 
to Canadian dollars at the average monthly exchange rate in effect during the year. The resulting translation adjustments are included 
in other comprehensive income or loss. 

The Company has elected to report its financial results in U.S. dollars. Accordingly, the Company’s consolidated statements of financial 
position are translated from Canadian to U.S. dollars at the foreign currency exchange rate in effect at the date the statement of 
financial position is presented. Certain transactions affecting shareholders’ equity are translated at their historical foreign currency 
exchange rates. The statements of operations and comprehensive income or loss and statements of cash flows are translated to U.S. 

50

 
 
 
  
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

dollars  applying  the  average  foreign  currency  exchange  rate  in  effect  during  the  reporting  period  and  the  resulting  translation 
adjustments are included in other comprehensive income or loss. Reporting the Company’s financial results in U.S. dollars reduces the 
impact of foreign currency fluctuations in its reported amounts because the Company’s operations are larger in the U.S than they are 
in Canada. The Company remains a legally domiciled Canadian entity and its functional currency is the Canadian dollar. Translating the 
Company’s U.S. financial position, results of operations and cash flows into Canadian dollars, the Company’s functional currency, and 
re-translating these amounts to U.S. dollars, the Company’s reporting currency, has no translation impact on the Company’s financial 
statements. Accordingly, U.S. results retain their original values when expressed in the Company’s reporting currency.   

Monetary  assets  and  liabilities  denominated  in  foreign  currencies,  including  certain  long-term  financing  arrangements  between 
Canadian and U.S. entities within the consolidated group of companies that are not considered part of the net investment in a foreign 
operation and that are different from the functional currency are translated to the Company’s functional currency applying the foreign 
exchange  rate  in  effect  at  the  date  the  statement  of  financial  position  is  presented.  Realized  and  unrealized  foreign  currency 
differences are recognized in the consolidated statement of operations and comprehensive income or loss. 

Exchange differences on monetary assets and liabilities receivable or payable to a foreign operation for which settlement is neither 
planned nor likely to occur, and therefore form part of the net investment in a foreign operation, are recognized initially in other 
comprehensive income or loss and presented within equity. The cumulative amount of the resulting exchange differences recorded in 
other comprehensive income or loss, are reclassified from equity to the consolidated statements of operations and comprehensive 
income or loss on settlement. 

Cash and cash equivalents 
Cash and cash equivalents include short-term investments in highly liquid marketable securities, having a term to maturity of three 
months or less.  

Included in cash is $2,007 (2017 - $2,295) set aside by the Company to demonstrate that it has sufficient liquidity to carry on business 
and retain its California county title license. 

The Company’s residential and commercial real estate title and closing services requires it to hold cash in escrow accounts that it does 
not have title to. Accordingly, cash held in escrow, escrow receivables and escrow liabilities, are not recorded as assets or liabilities on 
the  Company’s  consolidated  statements  of  financial  position.  All  cash  held  in  escrow  is  deposited  in  non-interest  bearing  bank 
accounts. 

Intangibles 
Intangible assets with finite useful lives are carried at cost less accumulated amortization and accumulated impairment losses, if any. 
Intangibles are tested  for impairment when a triggering  event occurs. Amortization is recognized on a straight-line  basis over  the 
estimated useful life of the intangible asset and recorded to the consolidated statements of operations and comprehensive income or 
loss.  The  estimated  useful  life  and  amortization  method  are  reviewed  at  least  annually,  with  any  change  in  estimate  recognized 
prospectively. Estimated useful lives for intangibles having finite lives are as follows: 

Internally generated intangible assets 
Customer relationships 
Brand names 
Technology 
License 

2.5 years 
3 years 
3 years 
3 years 
10 years 

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Internally generated intangible assets are capitalized if, and only if, all of the following have been demonstrated: 

(cid:120)
(cid:120)
(cid:120)
(cid:120)
(cid:120)

(cid:120)

The technical feasibility of completing the intangible asset is expected to make it available for use or sale; 
The Company intends to complete and use or sell the intangible asset; 
The Company has the ability to use or sell the intangible asset; 
How the Company expects the intangible asset will generate probable future economic benefits; 
Adequate technical, financial and other resources to complete the development and to use or sell the intangible asset exists; 
and 
The Company has the ability to reliably measure the expenditures attributable to its development. 

The amount recognized as an internally generated intangible asset represents the sum of expenditures incurred from the date when 
the intangible asset first meets the recognition criteria listed above to the date the asset is available for use. Where no internally 
generated intangible asset is recognized, development expenditures are recognized in the consolidated statements of operations and 
comprehensive income or loss in the period in which the cost is incurred. 

When  the  asset  is  available  for  use,  the  cost  model  is  applied  which  requires  the  asset  to  be  carried  at  cost  less  accumulated 
amortization and accumulated impairment losses, if any. During the period of development, the asset is tested for impairment at least 
annually. 

Internally generated intangible assets consist of computer software costs associated with the internal development and enhancement 
of the Company’s platforms. Costs associated with the maintenance of the Company’s platforms are expensed as incurred.  

Goodwill 
Goodwill represents the excess of consideration over the fair value of the net identifiable assets acquired in a business combination. 
Goodwill is recorded at cost less accumulated impairment losses, if any. Goodwill is not amortized. Goodwill is allocated to each of 
the Company’s cash-generating units (“CGU or “CGUs”) or group of CGUs that benefit from the acquisition, irrespective of whether 
other assets or liabilities acquired are assigned to those units. For the purpose of goodwill impairment testing the Company’s CGUs 
correspond to its operating segments consistent with the level at which goodwill is monitored. 

Goodwill is tested annually for impairment, or more frequently when there is an indication that goodwill may be impaired. If the 
recoverable amount, representing the higher of its fair value less cost to sell and its value in use, of the CGU is less than its carrying 
amount, any resulting impairment loss is first allocated to goodwill and subsequently to other assets on a pro rata basis for the CGU. 
Any goodwill impairment loss is recorded to the consolidated statements of operations and comprehensive income or loss in the 
period of impairment. Previously recognized impairment losses for goodwill are not reversed in subsequent periods. 

On the disposal of a CGU or group of CGUs, the portion of goodwill attributable to the CGU is included in the determination of profit 
or loss recorded on the consolidated statements of operations and comprehensive income or loss. 

Goodwill is tested for impairment annually as at June 30. In the current year, the Company re-performed the test of impairment in 
conjunction with the change in its reporting segments (Note 22).   

Property and equipment 
Property and equipment is stated at cost less accumulated amortization and accumulated impairment losses, if any. The initial cost 
includes the purchase price and any expenditures directly attributable to ready the asset for use. Purchased software that is integral 
to the function of certain equipment is capitalized. When components of property and equipment have different useful lives, those 
components are accounted for as separate items of property and equipment and amortized separately. 

Gains and losses on the disposal of property and equipment are determined as the difference between the proceeds received, if any, 
on  the  disposal  of  the  asset  and  its  carrying  amounts.  Any  resulting  gain  or  loss  is  recognized  in  the  consolidated  statements  of 
operations and comprehensive income or loss.   

52

 
 
 
 
 
 
 
   
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Amortization is recognized using the straight-line method for each component of property and equipment. Capitalized finance lease 
assets  are  amortized  over  their  expected  useful  lives  on  the  same  basis  as  owned  assets.  However,  when  there  is  no  reasonable 
certainty that ownership will transfer at the end of the lease term, capitalized finance lease assets are amortized over the lesser of the 
lease term and their estimated useful lives. The Company reviews the amortization methods, useful lives and residual values at each 
reporting date. The expected useful lives of property and equipment are set forth below: 

Computer equipment 
Furniture and fixtures 
Leasehold improvements 

3 - 5 years 
5 years 
Lesser of the remaining term of the lease and expected useful life 

Investment in equity accounted investees  
Investments where the Company has joint control or the ability to exercise significant influence, where significant influence is the 
power  to  participate  in  the  financial  and  operating  policy decisions  of  the  investee  that  is  not  control  or  joint  control  over  those 
policies, are accounted for using the equity method of accounting. 

A joint venture is an arrangement whereby the parties that have joint control of the arrangement have rights to the net assets of the 
arrangement. Joint control is the contractual sharing of control in an arrangement, which only exists when decisions about the relevant 
activities require the unanimous consent of the parties sharing control. To determine whether significant influence or joint control is 
present, considerations similar to those necessary to determine control over subsidiaries are reviewed.  

The equity method of accounting requires the Company to record its initial investment at cost. At the time of initial recognition, if the 
cost of the associate or joint venture is lower than the proportionate share of the investment’s underlying fair value, the Company 
records a gain on the difference between the cost and the underlying fair value of the investment to the statements of operations and 
comprehensive income or loss. If the cost of the associate or joint venture is greater than the Company’s proportionate share of the 
underlying fair value, goodwill relating to the associate or joint venture is included in the carrying amount of the investment. 

The  carrying  value  of  the  Company’s  initial  investment  is  adjusted  to  include  its  pro  rata  share  of  the  investee’s  post-acquisition 
earnings, which is included in the Company’s determination of net income or loss. Investments are reviewed at each reporting period 
to determine whether there is any objective evidence of impairment. If evidence of impairment exists, the Company compares the 
carrying amount of the investment to its recoverable amount. 

Should  the  Company  lose  joint  control  of  a  joint  venture,  the  Company  re-measures  its  remaining  investment  at  fair  value.  Any 
resulting difference between the carrying amount of its investment in the joint venture and the fair value of the retained investment, 
including any proceeds from disposal, is recognized in the consolidated statements of operations and comprehensive income or loss.   

The  financial  statements  of  the  equity  accounted  investee  are  prepared  for  the  same  reporting  period  as  the  Company.  When 
necessary, adjustments are made to bring the accounting policies in line with those of the Company.  

Leases and leasehold inducements 
Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to 
the lessee. Assets held under finance leases are initially recognized as assets of the Company at fair value or, if lower, at the present 
value  of  the  future  minimum  lease  payments.  The  corresponding  liability  is  included  in  the  consolidated  statements  of  financial 
position as a finance lease obligation. Leases for which the risks and rewards are retained by the lessor are considered operating 
leases.  Operating  lease  payments  are  recognized  as  an  expense  and  charged  to  the  consolidated  statements  of  operations  and 
comprehensive income or loss on a straight-line basis over the lease term.    

Leasehold inducements represent rent-free periods, rent escalations and lease incentives which are amortized on a straight-line basis 
over the respective lease terms to rent expense. 

53

 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Income taxes 
Income tax expense or recovery is comprised of current and deferred income tax which is recognized in the consolidated statements 
of operations and comprehensive income or loss, except for income taxes attributable to a business combination or equity transaction.  

Current income tax represents the expected amounts payable or receivable derived from taxable income or loss generated by the 
Company in the period. Current income tax is calculated by applying enacted or substantively enacted tax rates, at the reporting date, 
to taxable income or loss. Current income taxes may include prior period adjustments to income taxes payable or receivable. 

Deferred income tax is recognized applying the liability method, which recognizes the temporary differences between the carrying 
amounts of assets and liabilities for financial reporting and their equivalent tax amounts. Deferred income tax is not recognized on 
the initial recording of assets or liabilities for financial reporting purposes that is not a business combination and that impacts neither 
accounting income nor taxable income or loss. Deferred income tax assets and liabilities are measured applying tax rates expected to 
be in effect when the temporary differences reverse, using tax rates that have been enacted or substantively enacted at the reporting 
date.  

Deferred income tax assets are recognized when it is probable that future taxable income will be available to realize the benefit of the 
deferred tax asset. Deferred income tax liabilities are not recognized on temporary differences that arise from goodwill that is not 
deductible for tax purposes. Deferred tax assets are reviewed at each reporting date and are reduced to the extent it is no longer 
probable that the related tax benefit will be realized and only recovered when the probability of future taxable income improves. 

Deferred income tax assets and liabilities are offset when the entity has a legally enforceable right to set off current tax assets against 
current tax liabilities and the deferred tax assets and the liabilities relate to income taxes levied by the same taxation authority on the 
same taxable entity or different taxable entities which intend to either settle current income tax liabilities on a net basis or realize the 
assets and settle liabilities simultaneously in a future period.  

Warrant liabilities 
At the time of issuance, warrants are classified as a financial liability or equity instrument in accordance with the substance of the 
contractual arrangement. Warrants that obligate the Company to deliver a  variable number of  shares whose  value  equals a fixed 
amount or an amount based on changes in an underlying variable, is not an equity instrument, and is therefore classified as a financial 
liability. Subsequent changes to the conversion option that fixes the number of shares and price of shares issuable, are not considered 
by the Company when the contractual terms of the warrant do not change and there has been no change in the circumstances of the 
Company. Warrants classified as liabilities in the consolidated statements of financial position are re-measured at their estimated fair 
value at each reporting date. Any change to the fair value of the warrants is recognized in the consolidated statements of operations 
and comprehensive income or loss.   

Revenues 
The Company recognizes revenue when all of the following criteria have been met: 

(cid:120)
(cid:120)
(cid:120)
(cid:120)
(cid:120)
(cid:120)

Significant risks and rewards of ownership have transferred to the buyer; 
The Company does not retain continuing managerial involvement in or effective control over the goods or services sold; 
The amount can be reliably measured;  
It is probable that the economic benefits associated with the transaction will flow to the Company;  
The stage of completion for the transaction can be reliably measured; and  
Transaction costs incurred, or to be incurred, can be reliably measured.  

The Company measures revenue at the fair value of consideration received or receivable, taking into account any contractually defined 
terms  for  volume  discounts,  rebates  or  refunds.  The  Company  records  payments  received  in  advance  of  satisfying  the  revenue 
recognition criteria as deferred revenues until all criteria are satisfied.  

When the Company sells multiple services to the same customer it assesses whether each delivered element should be recorded as a 
separate  transaction.  In  certain  circumstances,  it  is  necessary  to  apply  the  recognition  criteria  to  the  separately  identifiable 

54

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

components of a single transaction in order to reflect the substance of the transaction. Conversely, the recognition criteria are applied 
to two or more transactions together when they are linked in such a way that the commercial effect cannot be understood without 
reference to the series of transactions taken as a whole.  

The Company also assesses its revenue arrangements against specific criteria in order to determine if it is acting as principal or agent. 
The Company records revenue on a gross basis, as a principal to the transaction, unless otherwise indicated below.   

Residential Mortgage Appraisals 
The  Company  provides  residential  mortgage  appraisals  through  its  technology-based  platform  (the  “Platform”)  and  network  of 
independent  qualified  field  professionals.  Revenue  is  derived  from  platform  transaction  fees  earned  from  mortgage  lenders  on 
residential  appraisal  products  such  as  complete  home  appraisals,  a  broker  price  opinion,  property  condition  reports  and  desktop 
appraisals. The Company records revenue in conjunction with the delivery of appraisal reports to its clients.    

Insurance Inspection  
The Company provides insurance inspections to property and casualty insurers through its Platform. The Company records revenue in 
conjunction with the delivery of insurance inspection reports to its clients.  

Title and Closing  
The Company provides title and closing services to residential and commercial clients which include title search procedures for title 
insurance policies, escrow and other closing services. Title and closing revenues, which are recorded net of amounts remitted to third 
party insurance underwriters, are recorded at the time a home sale transaction or refinancing closes. Recording services are recognized 
at the time the documents are submitted to the county for recording. 

Search Services 
The Company provides current owner, tax and commercial title search and property reports to other title insurance companies or 
property investment companies. Search revenues are recorded at the time the report is delivered to the client.  

Software Services 
The Company provides three hosted software solutions. Contracts for these services are generally term based ranging from one to 
three years. Set up and implementation fees typically do not meet the criteria as a separate transaction. Accordingly, revenues are 
deferred and recognized on a straight-line basis over the longer of the term of the contract or the estimated customer life. On-going 
service fees are recognized as revenue over the service period. Any usage-based fees and minimum transaction fees are recognized 
monthly over the term of the arrangement. 

Transaction costs 
Transaction costs comprise expenses that are directly attributable to a specific revenue transaction including: appraisal costs, various 
processing  fees,  including  credit  card  fees,  connectivity  fees,  insurance  inspection  costs,  title  and  closing  field  professional  costs, 
external abstractor costs and external quality review costs. 

Business combinations 
Business  combinations  are  accounted  for  applying  the  acquisition  method  of  accounting,  where  the  fair  value  of  consideration  is 
allocated to the fair value of assets acquired and liabilities assumed at the date of acquisition. If the fair value of the net assets acquired 
is in excess of the aggregate consideration transferred, the Company re-assesses if it has correctly identified all of the assets acquired 
and liabilities assumed and reviews the procedures used to measure the amounts recognized at the date of acquisition. Following its 
reassessment, if the Company concludes that the fair value of net assets acquired exceeds the aggregate consideration transferred, 
the Company will record a gain to the consolidated statements of operations and comprehensive income or loss.  

The excess of consideration over the fair value of the identifiable net assets acquired is recorded as goodwill and allocated to the 
Company’s CGUs. For each business combination that includes a non-controlling interest, the Company, at its election, measures the 
non-controlling interest’s investment in the acquiree at fair value or at the proportionate share of the acquiree’s net identifiable assets 
acquired.  

55

 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Any contingent consideration is recognized at fair value on the acquisition date. All contingent consideration (except that which is 
classified as equity) is measured at fair value with changes in fair value recorded to the statements of operations and comprehensive 
income or loss. Contingent consideration classified to equity is not re-measured and settlement is accounted for within equity. 

The fair value measurement and recognition of net assets acquired may require adjustment when information is absent and fair value 
allocations are presented on an estimated or preliminary basis. Adjustments to estimated or preliminary amounts, reflecting new 
information obtained about facts and circumstances that existed at the date of acquisition and occurring not later than one year from 
the date of acquisition, are recorded in the period the adjustment is determined. 

Transaction costs incurred in connection with a business combination, other than costs associated with the issuance of debt or equity 
securities, are expensed in the statements of operations and comprehensive income or loss.  

Provisions 
Provisions are recognized when it is probable that the Company is required to settle an obligation (legal or constructive), as a result 
of a past event, and the obligation can be reliably estimated. The provision represents the Company’s best estimate of the amounts 
required to settle the obligation at the end of the reporting period. When a provision is determined applying a measure of cash flows 
estimated to settle the present obligation, its carrying amount is the present value of those cash flows (when the impact of the time 
value of money is material). When some or all of the amounts required to settle a provision are expected to be recoverable from a 
third party, a receivable is recognized when it is virtually certain that reimbursement is receivable and the expected reimbursement 
can be reliably measured.  

Financial instruments 
Financial assets and financial liabilities, including derivatives, are recognized in the consolidated statements of financial position when 
the Company becomes party to the contractual provisions of a financial instrument or non-financial derivative contract.  

The Company classifies financial instruments, or its component parts, on initial recognition as a financial liability, a financial asset or 
an equity instrument in accordance with the substance of the contractual arrangement. A financial instrument is any contract that 
gives rise to a financial asset for one entity and a financial liability or equity instrument for another entity. All financial instruments are 
measured at fair value on initial recognition and subsequently measured at either fair value or amortized cost using the effective 
interest method, depending upon their classification. Financial instruments are classified as one of the following: (i) held-to-maturity, 
(ii) loans  and  receivables,  (iii) fair  value  through  profit  or  loss  (“FVTPL”),  (iv) available-for-sale,  or  (v) other  financial  liabilities.  The 
Company’s financial assets and financial liabilities are classified and measured as follows:  

Asset/liability 

Classification  

Measurement 

Cash and cash equivalents 
Trade and other receivables 
Trade payables 
Accrued charges 
Accrued charges (contingent consideration) 
Long-term debt 
Finance lease obligations 
Other liabilities (contingent consideration) 
Warrant liabilities 

Loans and receivables  
Loans and receivables  
Other financial liabilities  
Other financial liabilities  
Fair value through profit and loss  
Other financial liabilities  
Other financial liabilities  
Fair value through profit and loss  
Fair value through profit and loss  

Amortized cost 
Amortized cost 
Amortized cost 
Amortized cost 
Fair value 
Amortized cost 
Amortized cost 
Fair value 
Fair value 

The Company offsets financial assets and liabilities and presents them net in the consolidated statements of financial position when 
the Company has a legal right to offset and intends to settle on a net basis or realize the asset and liability simultaneously. 

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Loans and receivables 
Loans and receivables are financial assets with fixed or determinable payments that are not quoted in an active market. Subsequent 
to initial recognition, loans and receivables are measured at amortized cost using the effective interest method, less any impairment, 
excluding  trade  and  other  receivables.  Gains  and  losses  are  recognized  in  the  consolidated  statements  of  operations  and 
comprehensive income or loss in the period that the asset is derecognized or impaired. 

Other financial liabilities 
Other financial liabilities are initially recorded at fair value and subsequently measured at amortized cost, using the effective interest 
method. Gains and losses are recognized in the consolidated statements of operations and comprehensive income or loss in the period 
that the liability is derecognized. 

FVTPL 
FVTPL financial assets or financial liabilities are measured at fair value at each reporting date, with changes in fair value recognized in 
the  consolidated  statements  of  operations  and  comprehensive  income  or  loss.  Derivatives  are  classified  as  FVTPL  unless  they  are 
designated as effective hedging instruments.   

Transaction costs that are directly attributable to the acquisition or issue of financial assets and financial liabilities, other than financial 
assets and financial liabilities classified as FVTPL, are added to or deducted from the fair value of financial assets or financial liabilities, 
as appropriate. Transaction costs directly attributable to the acquisition of financial assets or financial liabilities classified as FVTPL are 
expensed in the statements of operations and comprehensive income or loss. 

Costs of issuing debt and equity 
The cost of issuing debt is included as part of long-term debt and is accounted for at amortized cost using the effective interest method. 
When long-term debt amounts are nil, but amounts are still available to be drawn, costs of issuing debt are reclassified to other assets 
in the consolidated statements of financial position. The cost of issuing equity is reflected as a direct charge to common shares. 

Derivative financial instruments 
The  Company  may  enter  into  foreign  currency  exchange  agreements  from  time-to-time  as  part  of  its  strategy  to  manage  foreign 
currency exposure. The Company does not hold or issue derivative financial instruments for trading purposes. Derivatives, including 
derivatives that are embedded in financial or non-financial contracts that are not closely related to the host contract, are measured 
at their estimated fair value. Gains or losses on financial instruments measured at their estimated fair values are recognized in the 
statements of operations and comprehensive income or loss in the periods in which they arise, with the exception of gains and losses 
on certain financial instruments that are part of a designated hedging relationship.  

Fair value 
Fair value represents the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date. The Company classifies its fair value measurements using a fair value hierarchy 
that reflects the significance of inputs used in making such measurements. IFRS establishes a fair value hierarchy based on the level 
of  independent,  objective  evidence  applied  to  measure  fair  value.  A  financial  instrument’s  categorization  within  the  fair  value 
hierarchy is based on the lowest level of input that is significant to the fair value measurement. An entity is required to maximize the 
use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The following three levels of inputs 
are applied to measure fair value: 

(cid:120)
(cid:120)

(cid:120)

Level 1 – quoted prices in active markets for identical assets or liabilities 
Level 2 – observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities, quoted market 
prices in markets that are not active, or model derived valuations or other inputs that are observable or can be corroborated 
by observable market data for substantially the full term of the asset or liability 
Level 3 – unobservable inputs that are supported by little or no market activity 

57

 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Impairment 
Financial assets 
A financial asset, other than those classified as FVTPL, is assessed at each reporting date for indicators of impairment. A financial asset 
is deemed to be impaired if objective evidence indicates that one or more events have had a negative effect on the estimated future 
cash flows of that asset. An impairment loss in respect of a financial asset measured at amortized cost is calculated as the difference 
between its carrying amount and the present value of the estimated future cash flows discounted at the original effective interest 
rate.  Individually  significant  financial  assets  are  tested  for  impairment  on  an  individual  basis.  The  remaining  financial  assets  are 
assessed collectively in groups that share similar credit risks and all impairment losses are recognized immediately in the consolidated 
statements of operations and comprehensive income or loss. 

Impairments  of  financial  assets  recognized  in  a  prior  period  are  re-assessed  at  the  end  of  each  reporting  period  to  determine  if 
indicators of impairment have reversed or no longer exist. An impairment loss is reversed if the estimated recoverable amount exceeds 
the asset or asset groups carrying amount. The reversal of an impairment loss may not exceed the carrying amount of the asset or 
asset group had no impairment loss been recognized. Reversals of impairment losses are recognized immediately in the consolidated 
statements of operations and comprehensive income or loss. 

Non-financial assets  
The carrying value of property and equipment and intangibles are reviewed at each reporting period to determine if indicators of 
impairment are present. If any such indication exists, the asset’s recoverable amount is estimated.   

For the purpose of impairment testing, the recoverable amount is determined for an individual asset or are grouped together into 
CGUs, representing the smallest group of assets that generates independent cash inflows. If the carrying amount of the asset or CGU 
exceeds its recoverable amount, an impairment loss is recognized in the consolidated statements of operations and comprehensive 
income or loss as a reduction in the carrying amount of the asset to its recoverable amount. The recoverable amount of an asset or 
CGU is the higher of its fair value less costs to sell and its value in use. In assessing value in use, the estimated future cash flows are 
discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money 
and the risks specific to the asset or CGU. 

Impairments of non-financial assets recognized in a prior period are re-assessed at the end of each reporting period to determine if 
indicators of impairment have reversed or no longer exist. An impairment loss is reversed if the estimated recoverable amount exceeds 
the asset or CGU’s carrying amount. The reversal of an impairment loss may not exceed the carrying amount, net of amortization, of 
the asset or CGU had no impairment loss been recognized.  

Stock-based payments 
The Company grants equity-settled stock options under its stock-based compensation plan. The fair value of stock options at the grant 
date is estimated using the Black-Scholes-Merton option pricing model and is subject to the satisfaction of certain vesting conditions. 
Uncertain vesting conditions do not result in compensation expense being recognized until they are satisfied or deemed to be probable 
of satisfaction. Compensation expense is recorded to the consolidated statements of operations and comprehensive income or loss 
over the vesting period based on the estimated number of options expected to vest with a corresponding increase in shareholders’ 
equity. Management’s estimate of the number of awards expected to vest occurs at the time of grant and at each reporting date up 
to the vesting date. The estimated forfeiture rate is adjusted for actual forfeitures in the period.   

Net income or loss per share 
Basic net income or loss per share is calculated by dividing net income or loss attributable to common shareholders of the Company 
by the weighted average number of common shares outstanding during the reporting period. Diluted net income or loss per share is 
calculated by dividing the net income or loss attributable to common shareholders of the Company by the weighted average number 
of shares outstanding adjusted for all potentially dilutive equity instruments, comprising stock options and warrants.  

58

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Operating segments 
An operating segment is a component of the Company that engages in business activities. An operating segment may earn revenues 
and incur expenses, including revenues and expenses incurred by virtue of activities with any of the Company’s other operations. An 
operating segment has discrete financial information available which is regularly reviewed by the Company’s Chief Operating Decision 
Maker (“CODM”) to assess performance or make resource allocation decisions.  

Significant judgments, estimates and assumptions 
The  preparation  of  these  financial  statements  in  conformity  with  IFRS  requires  management  to  make  judgments,  estimates  and 
assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, revenues and expenses. 
Actual  results  may  differ  from  these  estimates.  Estimates  and  underlying  assumptions  are  reviewed  at  least  annually  or  more 
frequently as required. Revisions to accounting estimates are recognized in the period of revision, which may impact future reporting 
periods.  Areas  that  are  subject  to  judgment  and  estimate  include  revenue  recognition,  the  identification  of  CGUs,  impairment  of 
goodwill and non-financial assets, the determination of fair values in connection with business combinations, internally generated 
intangible assets, the determination of fair value for warrants and financial instruments, stock-based payments, the useful lives of 
property and equipment and intangible assets, the likelihood of realizing deferred income tax assets, provisions and contingencies. 

Critical accounting judgments and estimates 
Management believes the following accounting policies are subject to the most critical judgments and estimates and could have the 
most significant impact on the amounts recognized in these financial statements. 

Revenue recognition 

(a)
Transactions  which  contain  separately  identifiable  components  must  be  recognized  at  the  fair  value  of  consideration  received  or 
receivable  to  reflect  the  substance  of  the  transaction.  The  Company  is  required  to  make  judgments  about  the  fair  value  of  each 
component,  including  its  allocation  to  each  separately  identified  component,  by  considering  the  following:  its  overall  pricing 
objectives,  the  market  in  which  the  transaction  occurs,  the  uniqueness  of  each  component,  the  work  performed,  the  size  of  the 
transaction and any historical sales and contract prices. 

The Company uses judgment in its assessment of whether it is acting as an agent or principal in a transaction. When the Company 
does not have exposure to the significant risks and rewards associated with the sale of goods or the rendering of services it is acting 
as an agent in the transaction. The Company is acting as a principal when it has exposure to the significant risks and rewards associated 
with the sale of goods or the rendering of services. The Company considers these factors, amongst others, in its assessment.  

Identification of CGUs 

(b)
The Company has allocated its tangible assets, intangible assets and goodwill to the smallest identifiable group of assets that generate 
cash inflows and that are largely independent of the cash inflows from other assets. The determination of CGUs or groups of CGUs for 
the purpose of annual impairment testing requires judgment. 

Impairment of goodwill and non-financial assets 

(c)
Goodwill is tested for impairment annually or more frequently if there is an indication of impairment. The carrying value of property 
and equipment and intangible assets is reviewed each reporting period to determine whether indications of impairment exist. The 
recoverable amounts attributed to CGUs reflect the higher of fair value less costs to sell or value in use. The Company’s determination 
of a CGU’s recoverable amount, which could include an estimate of fair value less costs to sell, uses market information to estimate 
the amount the Company could obtain from disposing of the asset in an arm’s length transaction, less the estimated cost of disposal. 
The Company estimates value in use by discounting estimated future cash flows for the CGU or asset to its present value using a pre-
tax discount rate reflecting a current market assessment of the time value of money and certain risks specific to the CGU or asset. 
Estimated cash flows are based on management’s assumptions and business plans which are supported by internal strategies, plans 
and external information. 

The estimate of the recoverable amount for an asset or CGU requires significant estimates such as future cash flows, growth, and  
terminal and discount rates. 

59

 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Business combinations 

(d)
Applying the acquisition method to business combinations requires an entity to measure each identifiable asset and liability at fair 
value. The excess, if any, of the fair value of consideration over the fair value of the net identifiable assets acquired is recognized as 
goodwill. The purchase price allocation involves judgment with respect to the identification of intangible assets acquired and estimates 
of fair value for assets acquired and liabilities assumed, including pre-acquisition contingencies and contingent consideration. Changes 
in any of the assumptions or estimates used to identify intangible assets acquired, determine the fair value of acquired assets and 
liabilities assumed, including pre-acquisition contingencies or contingent consideration, could affect the amounts assigned to assets, 
liabilities and goodwill in the purchase price allocation.  

The Company makes estimates, assumptions, and judgments when valuing goodwill and other intangible assets in connection with 
the initial purchase price allocation of an acquired entity, in addition to evaluating the recoverability of goodwill and other intangible 
assets on an ongoing basis. These estimates are based on a number of factors, including historical experience, market conditions, and 
information obtained from the management of acquired companies. Critical estimates in valuing certain intangible assets include, but 
are  not  limited  to,  historical  and  projected  attrition  rates,  discount  rates,  anticipated  revenue  growth  from  acquired  customers, 
acquired technology, and the expected use of the acquired assets. These factors are also considered in determining the useful life of 
acquired intangible assets. The amounts and useful lives assigned to identified intangible assets also impacts the amount and timing 
of future amortization expense. 

Unanticipated events and circumstances may affect the accuracy or validity of such assumptions, estimates or actual results. 

Fair value of warrant liabilities 

(e)
The Company uses the Black-Scholes-Merton option pricing model to estimate the fair value of warrant liabilities, which requires the 
use of several input variables. The inputs to the model are subject to estimate and changes in these inputs can materially impact the 
estimated fair value of warrant liabilities. The fair value reported may not represent the transaction value if these  warrants  were 
exchanged at any point in time. 

Stock-based payments 

(f)
The  Company  uses  the  Black-Scholes-Merton  option  pricing  model  to  estimate  the  fair  value  of  stock-based  compensation  which 
requires the use of several input variables. These inputs are subject to estimate and changes in these inputs can materially affect the 
estimated fair value of stock-based compensation. The fair value reported may not represent the transaction value if these options 
were exercised at any point in time. 

Amortization of property and equipment and intangible assets 

(g)
Judgment is applied to determine an asset’s useful life, and where applicable, estimated residual value, used in the computation of 
amortization. Accordingly, an asset’s actual useful life and estimated residual value may differ significantly from these estimates. 

Where an item of property and equipment can be subdivided into its major components, and these components are assessed as having 
different useful lives, the components are accounted for as separate items of property and equipment. The application of this policy 
requires judgment in the determination of each significant identifiable component. 

Valuation of deferred income tax assets 

(h)
The Company assesses its ability to generate taxable income in future periods from its internal budgets and forecasts. Taxable income 
is adjusted to reflect certain non-taxable income and expense or the use of unused credits and tax losses. The Company’s estimate of 
taxable income generated in the future, for the purposes  of determining the existence of a deferred tax asset, depends on many 
factors, including the Company’s ability to generate income subject to tax and implement tax planning measures, along with other 
substantive evidence. The occurrence or non-occurrence of certain future events may lead to significant changes in the measurement 
of deferred tax assets.  

60

 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Provisions 

(i)
Due to the uncertain nature of provisions, there is a degree of uncertainty inherent in their measurement. Management uses its best 
efforts to estimate and provide for potential losses. Assumptions applied reflect the most probable set of economic conditions and 
planned courses of action by the Company. 

Other 

(j)
Other areas where the Company employs judgment and estimate include, the determination of its allowance for doubtful accounts, 
financial instruments, its control assessment of subsidiaries and contingencies related to litigation, claims and assessments. 

3.   Recent Accounting Pronouncements 

Revenue from Contracts with Customers 
In May 2014, the IASB issued IFRS 15 “Revenue from Contracts with Customers” (“IFRS 15”), which replaces IAS 18 “Revenue”, IAS 11 
“Construction Contracts” and IFRIC 13 “Customer Loyalty Programmes”, as well as various other interpretations applicable to revenue. 
IFRS 15 outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers, 
except for contracts that are within the scope of the standards on leases, insurance contracts, and financial instruments. The core 
principle of IFRS 15 requires an entity to recognize revenue in accordance with the transfer of promised goods or services to customers 
in an amount that reflects the consideration to which the entity expects to be entitled to in exchange for those goods or services. 
Specifically, the Standard introduces a 5-step approach to revenue recognition: identify the contract(s) with a customer; identify the 
performance obligations in the contract; determine the transaction price; allocate the transaction price to the performance obligations 
in the contract; and recognize revenue when (or as) the entity satisfies a performance obligation. IFRS 15 also contains enhanced 
disclosure requirements. This new standard is effective for annual periods beginning on or after January 1, 2018 and will be applied 
using either a full retrospective approach for all periods presented in the period of adoption or a modified retrospective approach. 
Early adoption is permitted. The Company will apply a modified retrospective approach on transition using the following practical 
expedients:  

(cid:120)

(cid:120)

On transition, completed contracts that begin and end within the same annual reporting period and those completed before 
October 1, 2017 will not be restated. 
Costs of obtaining a contract that would be amortized within one year or less will be immediately expensed.  

The  adoption  of  IFRS  15  will  not  have  a  material  impact  on  the  accounting  policies,  revenue  recognition  and  presentation  of  the 
Company’s revenue. 

Financial Instruments 
In July 2014, the IASB issued the final version of IFRS 9 “Financial Instruments” (“IFRS 9”). IFRS 9, issued in November 2009, introduced 
new requirements for the classification and measurement of financial assets. IFRS 9 was subsequently amended in October 2010 to 
include  classification  and  measurement  requirements  for  financial  liabilities  and  de-recognition.  In  November  2013,  follow  on 
amendments included new requirements for general hedge accounting. The final revision to IFRS 9 was issued in July 2014, which 
included impairment requirements for financial assets and limited amendments to the classification and measurement requirements 
for certain simple debt instruments.  The new standard established a single classification and measurement approach for financial 
assets that reflects the business model in which they are managed and their cash flow characteristics. It also provides guidance on an 
entity’s own credit risk relating to financial liabilities. IFRS 9 is effective for annual periods beginning on or after January 1, 2018 and 
early adoption is permitted. Based on an analysis of the Company’s financial assets and financial liabilities, it will continue measuring 
them on the same basis. The Company’s detailed analysis also concluded that the application of the expected credit loss model will 
result in a nominal impact to the recognition of credit losses for trade receivables. Since the Company currently does not apply hedge 
accounting, the new requirements for general hedge accounting are not applicable. 

61

 
 
  
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Disclosure Initiative 
In January 2016, the IASB issued Disclosure Initiative Amendments to IAS 7 “Statement of Cash Flows” (“IAS 7”). These amendments 
require entities to provide additional disclosures to enable financial statement users to evaluate changes in liabilities arising from 
financing activities, including changes arising from cash flows and non-cash changes. These amendments were effective for annual 
periods beginning on or after January 1, 2017, with earlier application permitted. The Company implemented the amendments to IAS 
7 and has provided the necessary disclosures in Note 15. 

Leases 
In  January  2016,  the  IASB  issued  IFRS  16  –  “Leases”  (“IFRS  16”),  which  replaces  IAS  17  -  Leases  (“IAS  17”)  and  any  related 
interpretations. IFRS 16 provides a single lessee accounting model, requiring the recognition of assets and liabilities for all leases, 
unless the lease term is 12 months or less or the underlying value of the asset is low. IFRS 16 substantially carries forward the lessor 
accounting in IAS 17 with the distinction between operating leases and finance leases being retained. IFRS 16 can be applied using 
either a full retrospective approach for all periods presented in the period of adoption or a modified retrospective approach for annual 
periods beginning on or after January 1, 2019. Early adoption of IFRS 16 is permitted if IFRS 15 has also been adopted. The Company 
intends to adopt the standard using the modified retrospective approach but currently has no intention of early adopting the standard. 
As at September 30, 2018, the Company has operating lease commitments of $8,140. A preliminary assessment indicates that these 
arrangements will meet the definition of a lease under IFRS 16 and the Company expects to recognize new assets and liabilities in 
respect of these operating leases, which principally relate to office space, upon the adoption of IFRS 16. The new requirement  to 
recognize a right-of-use asset and a related lease liability is expected to impact the amounts recognized in the Company’s financial 
statements but the Company is still conducting a detailed assessment to determine the resulting impact. In addition, the nature and 
timing of expenses related to these leases will change as IFRS 16 replaces straight-line operating lease expense with a depreciation 
charge  for  right-of-use  assets  and  interest  expense  on  lease  liabilities.  For  finance  leases  where  the  Company  is  a  lessee  and  has 
already  recognized  an  asset  and  a  related  finance  lease  liability  for  the  lease  arrangement,  the  Company  does  not  anticipate  the 
application of IFRS 16 will have a significant impact on the amounts recognized in its financial statements.   

Income Taxes  
In January 2016, the IASB issued “Recognition of Deferred Tax Assets for Unrealized Losses”, an amendment to IAS 12 – “Income 
Taxes” (“IAS 12”). The amendments address accounting for deferred tax assets for unrealized losses on debt instruments measured at 
fair value. The amendments are effective for annual periods beginning on or after January 1, 2017, with earlier application permitted. 
The implementation of these amendments did not impact the Company’s financial statements. 

Share-Based Payment 
In June 2016, the IASB issued amendments to IFRS 2 – “Share-based Payment” which clarifies how to account for the effects of vesting 
and non-vesting conditions on the measurement of cash-settled share-based payments, share-based payment transactions with a net 
settlement feature, and modifications to the terms and conditions that change the classification of transactions. These amendments 
are effective for annual periods beginning on or after January 1, 2018, with early adoption permitted. The implementation of these 
amendments is not expected to impact the Company’s financial statements. 

Uncertainty over Income Tax Treatments 
In  June  2017,  the  IASB  issued  IFRS  Interpretation  Committee  23  –  “Uncertainty  over  Income  Tax  Treatments”.  The  interpretation 
clarifies how to apply the recognition and measurement requirements in IAS 12 when there is uncertainty over income tax treatments. 
The interpretation requires an entity to determine whether uncertain tax positions are assessed separately or together with one or 
more uncertain tax positions, and in making such assessment, an entity is required to assume that the taxation authority will examine 
amounts it has a right to examine and has full knowledge of all information when making its examination. An entity must also consider 
the probability that the taxation authority will accept an uncertain tax treatment used, or proposed to be used, by the entity in its 
income tax filings and reassess any judgments and estimates made if the facts and circumstances change or new information becomes 
available. The effective date of the interpretation is for annual periods beginning on or after January 1, 2019 applied retrospectively 
or using a modified retrospective application without restatement of comparatives. Earlier application is permitted. The adoption of 
the interpretation is not expected to have a significant impact on the Company’s financial statements.       

62

 
 
   
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

4.   Acquisitions 

Acquisition of equity accounted investees 
Linear Holdings, LLC (“Holdings”)  
Effective October 1, 2017, the Company amended the operating agreement with its Holdings joint venture partner, which resulted in 
the Company obtaining control over the joint venture. Accordingly, Holdings became a controlled subsidiary of the Company which 
required the Company to discontinue the use of equity method accounting and re-measure its previously held fifty percent ownership 
interest  at  its  estimated  fair  value.  The  Company  recorded  a  non-cash  gain  in  the  consolidated  statements  of  operations  and 
comprehensive loss upon obtaining control.  

The acquisition of Holdings qualified as a business and was accounted for using the acquisition method of accounting. Accordingly, the 
results of Holdings have been consolidated in the financial statements of the Company from October 1, 2017. Financial results before 
October 1, 2017 were recorded to net income or loss from equity accounted investees in the consolidated statements of operations 
and comprehensive loss. 

The fair value of non-controlling interests, the carrying amount of the Company’s previously held equity method investment, the re-
measurement gain recorded and the fair value allocation to the net assets acquired were as follows: 

Fair value of fifty percent ownership interest (non-controlling interest) 
Carrying amount of previously held equity method investment 
Re-measurement gain on previously held equity method investment 

Net assets acquired 
Cash 
Trade and other receivables 
Goodwill (Note 6) 
Trade payables 
Total net assets acquired 

$ 

$ 

$ 

$ 

2018 
681 
182 
499 
1,362 

366 
29 
1,000 
(33) 
1,362 

Goodwill was originally allocated to the Company’s previously reported U.S. segment and subsequently re-allocated to the Company’s 
U.S.  Appraisal  and  U.S.  Title  and  Closing  segments  (Note  22)  and  is  not  deductible  for  tax  purposes.  Goodwill  arising  from  this 
acquisition  was  largely  attributable  to  the  revenue  streams  generated  from  the  relationship  between  the  Company  and  its  joint 
venture partner.   

Performance Lender Solutions, LLC (“Performance”)  
Effective November 1, 2017, the Company purchased the remaining fifty percent interest in Performance for nominal consideration. 
Accordingly, the Company re-measured its previously held fifty percent ownership interest at its estimated fair value upon obtaining 
control.  No  gain  or  loss  was  recognized  in  the  consolidated  statements  of  operations  and  comprehensive  loss  since  the  carrying 
amount of this investment already reflected its then current fair value. 

The acquisition of Performance qualified as a business and was accounted for using the acquisition method of accounting. Accordingly, 
the results of Performance have been consolidated in the financial statements of the Company from November 1, 2017. Financial 
results before November 1, 2017 were recorded to net income or loss from equity accounted investees in the consolidated statements 
of operations and comprehensive loss.  

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Consideration, the carrying amount of the Company’s previously held equity method investment and the fair value allocation to the 
net assets acquired were as follows: 

Cash 
Carrying amount of previously held equity method investment 

Net assets acquired 
Cash 
Prepaid expenses 
Goodwill (Note 6) 
Property and equipment (Note 7) 
Trade payables 
Total net assets acquired 

$ 

$ 

$ 

$ 

2018 
- 
- 
- 

44 
22 
587 
40 
(693) 
- 

Keylink National Title, LLC (“Keylink”)  
Effective April 1, 2017, the Company purchased the remaining forty-nine percent interest in Keylink. Accordingly, the Company re-
measured its previously held fifty-one percent ownership interest at its estimated fair value upon obtaining control. No gain or loss 
was recognized in the statements of operations and comprehensive loss since the carrying amount of this investment already reflected 
its then current fair value due to a previously recorded impairment charge (Note 13).  

The acquisition of Keylink qualified as a business and was accounted for using the acquisition method of accounting. Accordingly, the 
results of Keylink have been consolidated in the financial statements of the Company from April 1, 2017. Financial results before April 
1, 2017 were recorded to net income or loss from equity accounted investees in the statements of operations and comprehensive 
loss. 

Cash consideration paid, the carrying amount of the Company’s previously held equity method investment and the fair value allocation 
to the net assets acquired were as follows: 

Consideration 
Cash 
Carrying amount of previously held equity method investment 

Net assets acquired 
Cash 
Prepaid expenses 
Goodwill (Note 6) 
Trade payables 
Accrued charges 
Total net assets acquired 

2017 

50 
50 
100 

69 
4 
62 
(3) 
(32) 
100 

$ 

$ 

$ 

$ 

Goodwill was originally allocated to the Company’s previously reported U.S. segment and subsequently reallocated to the Company’s 
U.S. Appraisal and U.S. Title and Closing segments and is deductible for tax purposes.  

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Linear Title & Settlement Services, LLC (“LTSS”) 
Effective  April 1, 2017, the Company amended the operating agreement  with its LTSS joint venture partner  which resulted in the 
Company obtaining control over the joint venture. Accordingly, LTSS became a controlled subsidiary of the Company which required 
the Company to discontinue the use of equity method accounting and re-measure its previously held forty-nine percent ownership 
interest at its estimated fair value. The Company recorded a non-cash loss in the statements of operations and comprehensive loss 
upon obtaining control.  

The acquisition of LTSS qualified as a business and was accounted for using the acquisition method of accounting. Accordingly, the 
results of LTSS have been consolidated in the financial statements of the Company from April 1, 2017. Financial results before April 1, 
2017 were recorded to net income or loss from equity accounted investees in the statements of operations and comprehensive loss. 

The fair value of non-controlling interests, the carrying amount of the Company’s previously held equity method investment, the re-
measurement loss recorded, and the fair value allocation to the net assets acquired were as follows: 

Fair value of fifty-one percent ownership interest (non-controlling interests) 
Carrying amount of previously held equity method investment 
Re-measurement loss on previously held equity method investment 

Net assets acquired 
Cash 
Trade and other receivables 
Prepaid expenses 
Goodwill (Note 6) 
Property and equipment (Note 7) 
Trade payables 
Accrued charges 
Total net assets acquired 

$ 

$ 

$ 

$ 

2017 
1,496 
2,414 
(976) 
2,934 

409 
468 
6 
2,185 
29 
(103) 
(60) 
2,934 

Goodwill was originally allocated to the Company’s previously reported U.S. segment and subsequently reallocated to the Company’s 
U.S. Appraisal and U.S. Title and Closing segments and is not deductible for tax purposes. Goodwill arising from this acquisition was 
largely attributable to the revenue streams generated from the relationship between the Company and its joint venture partner.   

Acquisition costs 
Acquisition costs are included in acquisition and initial public offering (“IPO”) (recovery) costs. For the year ended September 30, 2018, 
no acquisition costs were incurred (September 30, 2017 - $nil). For the year ended September 30, 2017, the Company recorded a 
recovery of $1,344 to acquisition costs. The recovery was due to the reversal of a contingent liability for additional tax owing by the 
sellers of Linear Title & Closing Ltd. (“Linear”) partially offset by adjustments to receivable amounts for net working capital.   

65

 
 
 
 
 
   
   
   
   
 
 
 
   
 
 
   
 
 
 
   
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

5.   Intangibles 

Cost 
  Balance, beginning of year 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Net carrying value, end of year 

Cost 
 Balance, beginning of year 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Net carrying value, end of year 

2018 

Internally 
generated 
intangible 
assets 

Customer 
relation- 
ships 

   Brand name 

Technology 

Licenses 

Total 

$ 

8,798   

$ 

56,294    $ 

2,297    $ 

5,720   

$ 

13,840   

$ 

86,949 

(316)  
8,482   

8,764   
34   

(316)  
8,482   

$ 

$ 

$ 

(229)  
56,065    $ 

-   
2,297    $ 

-   
5,720   

34,482    $ 
14,471   

1,438    $ 
622   

(229)  
48,724   

$ 

-   
2,060   

$ 

3,318   
1,725   

-   
5,043   

-   
13,840   

2,076   
1,384   

-   
3,460   

$ 

$ 

$ 

(545) 
86,404 

50,078 
18,236 

(545) 
67,769 

$ 

$ 

$ 

-   

$ 

7,341    $ 

237    $ 

677   

$ 

10,380   

$ 

18,635 

$ 

$ 

$ 

$ 

Internally 
generated 
intangible 
assets 

Customer 
relation- 
ships 

   Brand name 

Technology 

Licenses 

Total 

2017 

$ 

8,371    $ 

55,984    $ 

2,297    $ 

5,720   

$ 

13,840   

$ 

86,212 

427   
8,798    $ 

310   
56,294    $ 

-   
2,297    $ 

-   
5,720   

7,959    $ 
380   

19,032    $ 
15,140   

718    $ 
720   

425   
8,764    $ 

310   
34,482    $ 

-   
1,438    $ 

1,411   
1,907   

-   
3,318   

-   
13,840   

574   
1,502   

-   
2,076   

$ 

$ 

$ 

737 
86,949 

29,694 
19,649 

735 
50,078 

$ 

$ 

$ 

34    $ 

21,812    $ 

859    $ 

2,402   

$ 

11,764   

$ 

36,871 

$ 

$ 

$ 

$ 

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Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

6.   Goodwill 

Cost 
  Balance, beginning of year(1) 
  Acquisitions  (Note 4) 
  Balance, end of year 

Accumulated impairment 
  Balance, beginning of year(1) 
  Balance, end of year 

Net carrying value, end of year 

Cost 
  Balance, beginning of year(1) 
  Acquisitions(1) (Note 4) 
  Balance, end of year(1) 

Accumulated impairment 
  Balance, beginning of year(1) 
  Balance, end of year(1) 

Net carrying value, end of year(1) 
Note 
(1)

U.S.  
Appraisal 

U.S.  
Title and 
Closing 

2018 

Total 

42,048  $ 
1,133 
43,181  $ 

16,842  $ 
454 
17,296  $ 

58,890 
1,587 
60,477 

-  $ 
-  $ 

-  $ 
-  $ 

- 
- 

43,181  $ 

17,296  $ 

60,477 

U.S.  
Title and 
Closing 

2017 

Total 

16,199  $ 
643 
16,842  $ 

56,643 
2,247 
58,890 

U.S.  
Appraisal 

$40,444  $ 
1,604 
42,048  $ 

-  $ 
-  $ 

-  $ 
-  $ 

- 
- 

42,048  $ 

16,842  $ 

58,890 

$ 

$ 

$ 
$ 

$ 

$ 

$ 

$ 
$ 

$ 

Goodwill has been reallocated from the Company’s previously reported U.S. segment to the Company’s two reportable U.S. Appraisal and U.S. Title and Closing 
segments on a relative fair value basis reflecting changes to the Company’s segments as outlined in Note 22. 

Impairment testing 
The value in use for each CGU group is determined by discounting three-year cash flow projections from financial forecasts prepared 
by senior management. Projections reflect past experience and future expectations of operating performance. The Company applied 
perpetuity growth rates to these cash flows in the terminal year. None of the perpetuity growth rates exceed the long-term historical 
growth rates for the markets in which the Company operates. The discount rates applied to the cash flow projections are derived from 
the weighted average cost of capital of comparable publicly traded Companies. 

The following table outlines the key assumptions used to estimate the recoverable amounts of the Company’s CGU groups where 
goodwill has been allocated: 

Key assumptions used 
Pre-tax discount rate 
Perpetuity growth rate 

2018  

U.S.  
Title and 
Closing 

20.6%  
2.3% 

U.S.  
Appraisal 

21.3%  
2.4% 

2017 

U.S.  
Title and 
Closing 

21.3% 
2.4% 

U.S.  
Appraisal 

20.6%  
2.3% 

67

 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Management believes that any reasonably possible change in the key assumptions would not cause the carrying amount of each CGU 
group to exceed its recoverable amount. 

7.   Property and Equipment 

Cost 
  Balance, beginning of year 
  Additions 
  Additions, acquisitions (Note 4) 
  Foreign currency translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Foreign currency translation adjustment 
  Balance, end of year 

Net carrying value, end of year 

Cost 
  Balance, beginning of year 
  Additions 
  Additions, acquisitions (Note 4) 
  Disposals 
  Other movements and transfers 
  Foreign currency translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Disposals 
  Other movements and transfers 
  Foreign currency translation adjustment 
  Balance, end of year 

Net carrying value, end of year 

Computer 
equipment 

Furniture and 
fixtures 

Leasehold 
improve- 
ments 

3,024  $ 
413 
- 
(21) 
3,416  $ 

1,771  $ 
868 
(15) 
2,624  $ 

1,802  $ 
8 
40 
(8) 
1,842  $ 

755  $ 
369 
(2) 
1,122  $ 

3,116  $ 
2 
- 
(35) 
3,083  $ 

1,177  $ 
317 
(27) 
1,467  $ 

2018 

Total 

7,942 
423 
40 
(64) 
8,341 

3,703 
1,554 
(44) 
5,213 

792  $ 

720  $ 

1,616  $ 

3,128 

Computer 
equipment 

Furniture and 
fixtures 

Leasehold 
improve- 
ments 

2,384  $ 
541 
3 
(54) 
123 
27 
3,024  $ 

808  $ 
911 
(54) 
88 
18 
1,771  $ 

1,456  $ 
431 
26 
- 
(123) 
12 
1,802  $ 

429  $ 
367 
- 
(44) 
3 
755  $ 

2,235  $ 
835 
- 
- 
- 
46 
3,116  $ 

806  $ 
314 
- 
20 
37 
1,177  $ 

2017 

Total 

6,075 
1,807 
29 
(54) 
- 
85 
7,942 

2,043 
1,592 
(54) 
64 
58 
3,703 

1,253  $ 

1,047  $ 

1,939  $ 

4,239 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

At  September  30,  2018,  assets  under  finance  leases  totaled  $110  (2017  -  $202).  There  were  no  impairment  write-downs  or  any 
reversals of previous write-downs in the years presented. 

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Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

8.   Long-Term Debt 

Senior term facilities (the “senior facilities”) 
In February 2016, the Company entered into an agreement for a committed term loan of $27,000 (the “2016 facility”). The 2016 facility 
is  subject  to  principal  amortization  of  eight  percent  per  annum,  payable  quarterly,  and  a  balloon  payment  of  60  percent  due  at 
maturity. The 2016 facility matures on April 1, 2021 and bears interest ranging from Prime + 0.25% to 1.75% or LIBOR + 1.50% to 
3.00%. At September 30, 2018, the Company had drawn $nil (2017 - $nil) on the 2016 facility. 

In May 2015, the Company through its subsidiary, Solidifi U.S. Inc., entered into an agreement for a committed term loan of $20,000 
(the “2015 facility”). The 2015 facility is subject to principal amortization of eight percent per annum, payable quarterly, and a balloon 
payment of 60 percent due at maturity. The 2015 facility matures on May 1, 2020 and bears interest ranging from Prime +0.25% to 
1.75% or LIBOR +1.50% to 3.00%. At September 30, 2018, the Company had drawn $nil (2017 - $nil) on the 2015 facility.  

Revolving credit facility 
The Company has available a demand revolving credit facility (the “revolving credit facility”) totaling 15,000 Canadian dollars (“C$”). 
The revolving credit facility bears interest ranging from Prime +0.25% to 1.75% or LIBOR +1.50% to 3.00%. At September 30, 2018, the 
Company had drawn $nil (2017 - $nil) on the revolving credit facility. Availability under the revolving credit facility is subject to good 
quality receivables as defined in the agreement.   

Security and debt covenants 
All facilities are secured by a general security agreement, which provides the lender with a first, fixed and floating charge over all 
assets,  including  intellectual  property,  an  unlimited  guarantee  and  postponement  of  claim  by  all  wholly  owned  subsidiaries,  and 
certain other securities.     

The  Company  is  subject  to  certain  covenants  and  was  in  compliance  with  all  such  covenants  related  to  these  facilities,  including 
financial covenants regarding debt and fixed charge coverage ratios and capital expenditure restrictions, as of September 30, 2018.   

Interest expense is comprised of the following: 

Senior and revolving credit facilities 
Amortization of deferred financing costs 
Accretion 
Finance leases 
Other 

9.   Warrant Liabilities 

2018 

2017 

$ 

$ 

89  $ 
96 
187 
38 
- 
410  $ 

343 
104 
363 
66 
13 
889 

Company  issued  special  warrants  were  automatically  converted  into  common  share  purchase  warrants  on  completion  of  the 
Company’s IPO (together with other satisfied events). All outstanding common share purchase warrants are exercisable and expire 
either two or five years following the date of the Company’s IPO. Warrant liabilities convert into common shares of the Company 
when exercised and the associated non-cash liability is reclassified to common shares upon exercise. The non-cash liability attributable 
to warrants that expire unexercised are recorded as a gain in the consolidated statements of operations and comprehensive income 
or loss. There is no circumstance which requires the Company to pay cash upon exercise or expiry of the warrants. 

During the year ended September 30, 2018, 196 warrants were exercised, resulting in the issuance of 196 common shares. These 
warrants had a fair value of $1,263 at the date of exercise, determined using the Black-Scholes-Merton option pricing model, and this 
amount  was  transferred  from  warrant  liabilities  to  common  shares.  The  Company  also  recorded  a  $152  gain  to  the  consolidated 

69

 
 
 
 
 
 
 
 
  
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

statement of operations and comprehensive loss representing the difference between the fair value of certain warrants recorded at 
the most recent reporting date and the fair value of these warrants on the date of exercise. 

At September 30, 2018, there were 1,536 (September 30, 2017 – 1,732) warrants outstanding. All warrants have an exercise price of 
C$1.38 (September 30, 2017 – C$1.38) representing a total liability of $3,799 at September 30, 2018 (September 30, 2017 - $12,820). 

Warrant liabilities are measured at fair value using the Black-Scholes-Merton option pricing model applying the following assumptions: 
volatility of 39.2% (2017 – 13.7%), a risk-free interest rate of 2.04% (2017 – 1.14%), a dividend yield of nil% (2017 - nil%) and expected 
life of 14 months (2017 - 26 months).  

10. Shareholders’ Equity 

The authorized share capital of the Company consists of an unlimited number of common shares and an unlimited number of preferred 
shares. At September 30, 2018 and 2017, no preferred shares were issued. 

Normal course issuer bid 
Effective June 11, 2018, the Company received approval for a normal course issuer bid to purchase up to 4,000 common shares for a 
one year period expiring on June 10, 2019. Daily purchases on the Toronto Stock Exchange, or made through alternative Canadian 
trading systems, are limited to a maximum of 41.436 shares. Once a week, the Company is permitted to purchase a block of common 
shares which can exceed the daily purchase limit subject to certain restrictions, including a limitation that the block cannot be owned 
by an insider. All shares purchased will be cancelled.  

For the year ended September 30, 2018, 758 common shares (2017 – nil) were purchased and cancelled at a total cost of $3,265 (2017 
- $nil). As of November 27, 2018, 456 additional common shares were purchased and cancelled or settled. 

IPO 
On May 11, 2017, the Company completed an IPO of common shares. In connection with the IPO, the Company issued 9,620 common 
shares from treasury for cash proceeds of $93,756. The Company incurred share issuance costs of $6,000 and the related tax effect 
thereon was $1,566. 

Commitment  
In connection with the completion of a private placement in April 2016, the Company committed to issue an additional 750 common 
shares for no consideration if it did not complete its IPO before the end of calendar year 2016. In January 2017, the Company issued 
an additional 750 common shares.  

Details of the Company’s common shares are as follows: 

Balance, beginning of year 
Common shares issued on exercise of stock options, during the year (Note 16) 
Common shares issued on exercise of warrants, during the year (Note 9) 
Purchase of common shares, during the year 
Balance, end of year 

70

Number of 
shares 

87,532  $ 
1,258 
196 
(758) 
88,228  $ 

2018 

Amount 

259,625 
2,638 
1,476 
(2,186) 
261,553 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Balance, beginning of year 
Common shares issued, net of issue costs and income taxes, during the year 
Common shares issued on exercise of stock options, during the year 
Common shares issued on exercise of warrants, during the year 
Balance, end of year 

11. Net Loss per Weighted Average Share 

Number of 
shares 

75,128  $ 
10,370 
1,407 
627 
87,532  $ 

2017 

Amount 

164,629 
89,330 
454 
5,212 
259,625 

The following table outlines the components used in the calculation of basic and diluted net loss per share attributable to common 
shareholders: 

Net loss 
Net loss attributable to common shareholders 

Weighted average number of shares, basic 
Dilutive effect of stock options and warrants 
Weighted average number of shares, diluted 

Net loss per weighted average share, basic 
Net loss per weighted average share, diluted 

2018 

(4,015)  $ 
(4,571)  $ 

88,348 
2,416 
90,764 

(0.05)  $ 
(0.05)  $ 

2017 

(23,769) 
(24,014) 

80,280 
4,812 
85,092 

(0.30) 
(0.30) 

$ 
$ 

$ 
$ 

12. Operating Expenses and Acquisition and Initial Public Offering (Recovery) Costs 

Operating expenses: 
 Salaries and benefits 
 Sales and marketing 
 Travel and entertainment 
 Office and computer 
 Professional fees 
 Other 

Acquisition and initial public offering (recovery) costs: 
 Acquisition recovery 
 Initial public offering costs 

2018 

2017 

59,042  $ 
995 
2,513 
11,069 
3,141 
1,920 
78,680  $ 

64,739 
951 
2,221 
12,532 
2,753 
3,215 
86,411 

2018 

2017 

(7)  $ 
- 
(7)  $ 

(1,344) 
2,953 
1,609 

$ 

$ 

$ 

$ 

For the year ended September 30, 2018, the Company recognized an expense of $584 (2017 - $622) to salaries and benefits, which 
represents contributions made in connection with defined contribution plans. 

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
 
 
 
 
    
    
 
 
 
  
  
  
  
  
  
  
  
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
  
  
  
  
  
  
  
  
 
 
 
 
 
 
    
  
 
 
 
 
    
    
 
 
 
 
 
 
 
 
 
 
  
 
 
  
  
  
  
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
   
   
 
 
 
 
    
  
 
 
 
 
    
    
 
 
 
 
 
   
   
 
 
  
  
  
  
 
 
 
  
 
  
 
 
 
 
 
  
  
  
  
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

13. Impairment of Assets 

In  April  2017,  the  Company  and  two  of  its  joint  venture  partners  had  discussions  to  end  their  joint  venture  arrangements.  These 
discussions  represented  an  indication  of  impairment  under  IAS  36,  Impairment  of  Assets.  Accordingly,  the  Company  assessed  the 
recoverable  amount  of  these  equity  accounted  investments,  each  recorded  in  the  Company’s  U.S.  Title  &  Closing  segment,  and 
determined both to be impaired. The Company recorded an impairment charge of $5,096 to the consolidated statements of operations 
and comprehensive loss for the year ending September 30, 2017. The charge was calculated by comparing the carrying value of each 
investment  to  its  fair  value  less  cost  of  disposal.  The  Company  estimated  fair  value  based  on  information  available,  including  the 
amount it could obtain from the disposal of these investments in arm’s length transactions, Level 2 in the fair value hierarchy. The 
resulting carrying value of these investments was $50 subsequent to the impairment charge. 

14. Changes in Non-Cash Working Capital Items 

The following table outlines changes in non-cash working capital items: 

Trade and other receivables 
Prepaid expenses 
Trade payables 
Accrued charges 
Deferred revenues 
Effect of foreign currency translation adjustments and  
  other non-cash changes 

2018 

8,058  $ 
177 
(1,515) 
(402) 
- 

2017 

(2,420) 
(335) 
(7,364) 
(3,960) 
(7) 

(3,711) 
2,607  $ 

2,570 
(11,516) 

$ 

$ 

15. Changes in Liabilities Arising From Financing Activities 

Cash flows 

Non-cash changes 

September 30, 2018 

Opening 
balance - 
October 1, 
2017 
542 
514 
12,820 

Proceeds 
34 
- 
213 

Re- 
payments 
(392) 
- 
- 

Change in fair 
value 
- 
- 
(7,386) 

Foreign 
exchange 
(1) 
(9) 
(585) 

Other non-
cash changes 

-  $ 
(2)  $ 
(1,263)  $ 

Ending 
balance - 
September 
30, 2018 
183 
503 
3,799 

9,813 

- 

(10,000) 

- 

- 

187  $ 

- 

Finance lease obligations 
Leasehold inducements 
Warrant liabilities 
Contingent consideration 
  - accrued charges 

$ 
$ 
$ 

$ 

72

 
 
 
 
 
 
   
 
    
  
 
   
 
    
    
 
 
 
  
  
  
  
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
 
   
   
 
 
 
  
 
  
 
 
 
 
 
  
  
  
  
 
 
 
   
 
 
 
   
 
 
 
  
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

16. Stock-Based Compensation 

Long-term incentive plan (“LTIP”) 
The purpose of the LTIP is to attract and retain the best available personnel for positions of  substantial responsibility, to provide 
additional incentive to employees, directors and consultants and to align compensation with Company and stock price performance. 
The following types of awards may be issued under the LTIP: restricted share units (“RSUs”), performance share units (“PSUs”) or stock 
options. The Company’s current intention is to only issue stock options as long-term incentive awards and has no intention to grant 
RSUs or PSUs.  

RSUs 
The duration of the vesting period and other vesting terms applicable to any RSUs granted under the LTIP will be determined by the 
plan administrator at the time of grant. Upon vesting, holders will receive, at the option of the plan administrator, either one common 
share from treasury for each vested RSU, the cash equivalent or a combination of a cash payment and common shares. 

PSUs 
A  PSU  entitles  the  holder  to  receive  common  shares  based  on  the  achievement  of  performance  goals  over  a  period  of  time  as 
established by the plan administrator. The performance goals established by the plan administrator may be based on the achievement 
of corporate, divisional or individual goals, and may be established relative to performance against an index or comparator group, in 
each case, determined by the plan administrator. The plan administrator may modify the performance goals as necessary to align with 
them with the Company’s corporate objectives. The performance goals may include a threshold level of performance below which no 
payment will be made, levels of performance at which specified payments will be made and a maximum level of performance above 
which no additional payment will be made. Upon vesting, holders will receive, at the option of the plan administrator, either common 
shares  issued  from  treasury  in  proportion  to  the  number  of  vested  PSUs  held  and  the  level  of  performance  achieved,  the  cash 
equivalent or a combination of a cash payment and common shares. 

RSUs and PSUs shall be credited with dividend equivalents in the form of additional RSUs or PSUs, as applicable. Dividend equivalents 
shall vest in proportion to the awards to which they relate. 

Stock options 
Subject to the discretion of the plan administrator, stock options granted under the LTIP vest equally on their first, second and third 
anniversary from the date of grant. Each stock option expires on the date that is the earlier of 10 years from the date of grant or such 
earlier date as may be set out in the participant’s award agreement. 

On August 13, 2018, the Company awarded certain employees an aggregate of 178 stock options. All options granted vest equally on 
their first, second and third anniversary dates and expire on the 7th anniversary from the date of grant. 

On May 11, 2018, the Company awarded certain executive officers, directors and employees an aggregate of 1,133 stock options. 
Options granted to directors, 252, vested immediately, with the balance of options vesting equally on their first, second, and third 
anniversary from the date of grant. All options expire on the 7th anniversary from the date of grant. 

On February 1, 2018, the Company awarded certain employees an aggregate of 69 stock options. All options granted vest equally on 
their first, second, and third anniversary dates and expire on the 10th anniversary from the date of grant. 

On December 1, 2017, the Company awarded certain employees an aggregate of 117 stock options. All options granted vest equally 
on their first, second, and third anniversary dates and expire on the 10th anniversary from the date of grant. 

On August 15, 2017, the Company awarded certain employees an aggregate of 52 stock options. All options granted vest equally on 
their first, second, and third anniversary dates and expire on the 10th anniversary from the date of grant. 

On May 17, 2017, the Company awarded certain employees an aggregate of 18 stock options. All options granted vest equally on their 
first, second and third anniversary dates and expire on the 10th anniversary from the date of grant. 

73

 
 
 
 
 
 
 
  
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

On May 11, 2017, the Company awarded certain executive officers, directors and employees an aggregate of 1,325 stock options all 
having an exercise price equal to the IPO price and expiring 10 years from the date of grant. Options granted to directors, 203, vested 
immediately on grant, with the balance of options vesting equally on their first, second and third anniversary from the date of grant. 

Legacy Plan 
The  Company  had  a  legacy  stock  option plan  (the  “legacy  plan”)  for  directors,  officers,  contractors  and  employees.  Stock  options 
granted under the legacy plan qualified to vest in accordance with the qualification schedule determined by the board of directors or 
compensation  committee as  set out in the  stock option certificate. A qualified  stock option represented the portion of an option 
qualified to vest in accordance with the qualification schedule specified in the stock option certificate and included the portion of 
options that would otherwise have qualified to vest within twelve months of a vesting event. Qualified stock options vested and were 
exercisable on the occurrence of certain vesting events.  

In February 2017, the vesting event for 945 qualified options was modified to allow for these awards to vest immediately. All 945 stock 
options were exercised following the modification. As a result of this modification, the Company recognized stock-based compensation 
expense of $53. 

On November 7, 2016, the Company awarded a certain director  25 stock options. On December 15, 2016, the Company awarded 
certain  employees  and  directors  207  stock  options.  Options  granted  to  directors,  50  in  aggregate,  vested  immediately,  while  the 
balance of the options vest equally on their grant date and their first, second and third anniversary from the date of grant. All options 
expire on the 10th anniversary from the date of grant. 

The closing of the Company’s IPO was a deemed vesting event under the Company’s legacy plan, such that all qualified stock options 
vested and became exercisable. Options which were not qualified options as of the closing date of the IPO continue to time vest in 
accordance  with  the  provisions  of  the  qualification  schedule  issued  concurrent  with  the  original  grant  and  once  time  vested,  are 
exercisable. Following the IPO, no additional options have been granted under the legacy plan and any outstanding legacy plan options 
will be governed by the terms of the Company’s current LTIP. 

74

 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

To estimate the fair value of its options, the Company used the Black-Scholes-Merton option pricing model which requires the use of 
several input variables. These variables include the expected volatility, the risk free interest rate and the estimated length of time 
employees will retain their options before exercising them. Changes in these variables can materially impact the estimated fair value 
of stock-based compensation and consequently, the related amount recognized to operating expenses in the consolidated statements 
of  operations  and  comprehensive  income  or  loss.  In  calculating  the  fair  value  of  stock  options  at  the date  of  grant,  the  following 
weighted average assumptions were used:   

- 
17.7% 
1.6% 
6.0 
9.05 
1.93 

- 
18.0% 
1.7% 
6.0 
9.59 
2.11 

- 
41.7% 
2.1% 
4.3 
6.11 
2.23 

- 
41.6% 
2.2% 
4.5 
5.22 
1.95 

$ 
$ 

$ 
$ 

$ 
$ 

$ 
$ 

Grant date - December 1, 2017 
Dividend yield 
Expected volatility 
Risk free interest rate 
Expected remaining life, stated in years 
Exercise price (expressed in C$) 
Fair value, per option (expressed in C$)  

Grant date - February 1, 2018 
Dividend yield 
Expected volatility 
Risk free interest rate 
Expected remaining life, stated in years 
Exercise price (expressed in C$) 
Fair value, per option (expressed in C$)  

Grant date - May 11, 2018 
Dividend yield 
Expected volatility 
Risk free interest rate 
Expected remaining life, stated in years 
Exercise price (expressed in C$) 
Fair value, per option (expressed in C$)  

Grant date - August 13, 2018 
Dividend yield 
Expected volatility 
Risk free interest rate 
Expected remaining life, stated in years 
Exercise price (expressed in C$) 
Fair value, per option (expressed in C$)  

75

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

2018 

Weighted 
average 
exercise 
price, 
expressed in 
C$ 

Number of 
stock options 

2017 

Weighted 
average 
exercise 
price, 
expressed in 
C$ 

Number of 
stock options 

6,130  $ 
1,497  $ 
(1,258)  $ 
(386)  $ 
5,983  $ 

5.40   
6.39   
2.09   
10.40   
6.03   

6,315  $ 
1,627  $ 
(1,483)  $ 
(329)  $ 
6,130  $ 

2.46 
12.50 
0.82 
4.57 
5.40 

3,984  $ 

4.75   

4,511  $ 

3.28 

Outstanding balance, beginning of year 
Granted, during the year 
Exercised, during the year(1) 
Forfeited, during the year 
Outstanding balance, end of year 

Options exercisable, end of year 
Note 
(1)

During 2017, 495 options, included in the total number of options exercised, were exercised on a cashless basis which resulted in the issuance of 419 common 
shares. 

The  Company  recorded  stock  option  expense  of  $1,705  (2017  -  $3,497)  to  operating  expenses  in  the  consolidated  statements  of 
operations and comprehensive income or loss for the year ended September 30, 2018. 

The following table summarizes certain information for stock options outstanding as at September 30, 2018: 

Exercise price, 
expressed in C$ 

$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 

0.91   
1.23   
1.69   
1.84   
2.21   
2.28   
2.40   
4.60   
5.00   
5.22   
6.11   
8.00   
8.63   
9.05   
9.59   
10.50   
12.80   
13.00   

Weighted 
average 
remaining 
contractual life, 
expressed in 
years 

Number of stock 
options 
exercisable 

Number of stock 
options 

105   
86   
370   
621   
45   
104   
1,105   
117   
186   
178   
1,123   
458   
36   
97   
54   
167   
6   
1,125   
5,983   

0.19   
0.95   
1.62   
3.46   
4.64   
2.09   
5.96   
6.79   
7.16   
6.87   
6.61   
7.74   
8.87   
9.17   
9.34   
8.19   
8.63   
8.61   
6.19   

105 
86 
370 
621 
45 
104 
1,105 
117 
152 
- 
252 
382 
13 
1 
- 
110 
4 
517 
3,984 

76

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

17. Related Party Transactions 

Compensation of Key Management Personnel 
The Company’s key management personnel comprise the board of directors and members of the executive team.  Compensation for 
key management personnel, recorded to operating expenses, was as follows: 

Salaries and benefits 
Stock-based compensation 

18. Commitments and Contingencies 

2018 

2017 

$ 
$ 

3,307  $ 
1,245  $ 

2,466 
2,586 

The Company leases office space and equipment under various operating leases. Payments for the next five years ending September 
30 and thereafter are as follows: 

2019 
2020 
2021 
2022 
2023 
Thereafter 

$ 

$ 

1,937 
1,476 
1,190 
1,110 
862 
1,565 
8,140 

The Company has entered into finance leases for computer equipment and furniture and fixtures with maturities and interest rates 
ranging from 2019 to 2020 and 2.2% to 12.5%, respectively. Future minimum lease payments required under finance lease obligations 
in each of the next five years ending September 30 and thereafter are as follows: 

2019 
2020 
2021 
2022 
2023 
Thereafter 

Less: amount representing interest 

Less: current portion 

$ 

$ 

178 
10 
- 
- 
- 
- 
188 
5 
183 
173 
10 

The Company administers escrow accounts which represent undisbursed funds received for the settlement of certain residential and 
commercial  real  estate  title  and  closing  transactions.  Deposits  at  Federal  Deposit  Insurance  Corporation  (“FDIC”)  institutions  are 
insured up to $250. Undisbursed cash deposited in these escrow accounts totaled $34,984 at September 30, 2018 (2017 - $57,890) 
which are not assets of the Company and, therefore have been excluded from the Company’s consolidated statements of financial 
position. However, the Company remains contingently liable for the disbursement of these deposits. 

The Company was named as defendant in a putative collective action lawsuit filed on October 17, 2016 (the “Complaint”) on behalf of 
certain current and former employees of the Company. The Complaint alleged, amongst other things, that the Company owed certain 
employees overtime compensation for work performed. The Company determined that the collective action applied to approximately 
30  current  and  former  employees  of  the  Company.  The  opt-in  period  for  the  collective  action  expired  with  a  total  of  six  former 
employees joining. 

77

 
 
 
 
 
 
 
   
   
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

The Company reached an agreement with the plaintiffs to settle the lawsuit for an aggregate payment to the plaintiffs of $161. The 
settlement was approved by the court on June 28, 2018 and paid by the Company shortly thereafter. The Company recorded $41 in 
respect of this matter to the consolidated statements of operations and comprehensive loss for the year ended September 30, 2018 
(2017 - $120). 

The Company is also subject to certain lawsuits and other claims arising in the ordinary course of business. The outcome of these 
matters is subject to resolution. Based on management’s evaluation and analysis of these matters, when determinable, the amount 
of any potential loss is accrued. Management believes that any amounts above those accrued will not be material to the financial 
statements. 

19. Financial Instruments  

The following tables outline the hierarchical measurement categories for the fair value of financial assets and liabilities. At September 
30, 2018 and 2017, financial assets and liabilities measured on a recurring basis had the following estimated fair values expressed on 
a gross basis: 

Warrant liabilities 

Warrant liabilities 
Contingent consideration - accrued charges 

Quoted 
prices in 
active 
markets for 
identical 
assets  
(Level 1) 

Significant 
other 
observable 
inputs  
(Level 2) 

Significant 
unobservable 
inputs 
(Level 3) 

-  $ 
-  $ 

(3,799)  $ 
(3,799)  $ 

-  $ 
-  $ 

Quoted prices 
in active 
markets for 
identical 
assets 
(Level 1) 

Significant 
other 
observable 
inputs  
(Level 2) 

Significant 
unobservable 
inputs 
(Level 3) 

-  $ 
- 
-  $ 

(12,820)  $ 

- 

(12,820)  $ 

-  $ 

(9,813) 
(9,813)  $ 

$ 
$ 

$ 

$ 

2018 

Total 

(3,799) 
(3,799) 

2017 

Total 

(12,820) 
(9,813) 
(22,633) 

The hierarchal measurement categories for financial assets and liabilities recognized at fair value on a recurring basis are re-assessed 
at the end of each reporting period.   

For the year ended September 30, 2018, there were no transfers between levels or changes to the valuation techniques. For the year 
ended September 30, 2017, the Company transferred warrant liabilities out of level 3 due to a significant previously unobservable 
input (Level 3) becoming observable (Level 2) in connection with the Company’s initial public offering. 

The fair value of warrant liabilities are calculated using the Black-Scholes-Merton option pricing model which is subject to considerable 
judgment and estimate. Accordingly, the fair value estimate is not necessarily indicative of the amount the Company, or a counter-
party to the instrument, could realize in a current market exchange. The use of differing assumptions, and or estimation methods, 
could affect fair value.  

78

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Contingent consideration represented an earn-out payment due to certain sellers for meeting certain performance conditions which 
was  subsequently  guaranteed  through  an  amending  agreement  with  the  sellers.  The  Company  initially  recorded  contingent 
consideration totaling $10,000 at a discount applying a rate of 3.85%. The liability accreted until March 31, 2018 and was recorded to 
accrued charges in the Company’s consolidated statements of financial position. The $10,000 earn-out was paid by the Company in 
April 2018 in accordance with the terms of the amending agreement. 

The following table outlines the change in estimated fair value for recurring Level 3 financial instruments for the year ended September 
30, 2018 and 2017, respectively: 

Significant unobservable inputs (Level 3) 

Balance, beginning of year 
Unrealized losses included in the consolidated 
   statements of operations, during the year 
Settlements 
Transfers out, during the year 
Foreign currency translation adjustment 
Balance, end of year 

2018 

2017 

$ 

(9,813)  $ 

(44,098) 

(187) 
10,000 
- 
- 
-  $ 

(2,875) 
25,486 
12,820 
(1,146) 
(9,813) 

$ 

Estimated fair value 
The carrying value of cash and cash equivalents, trade and other receivables, trade payables and accrued charges approximate their 
fair values due to the relatively short-term maturities of these instruments.  

Financial risk management 
In the normal course of business, the Company is exposed to financial risks that have the potential to impact its financial performance, 
including  credit  risk,  market  risk  and  liquidity  risk.  The  Company’s  primary  objective  is  to  protect  its  operations,  cash  flows  and 
ultimately shareholder value. The Company designs and implements risk management strategies but does not typically use derivative 
financial instruments to manage these risks.  

Credit risk 
Credit  risk  is  the  risk  that  the  Company’s  counterparties  will  fail  to  meet  their  financial  obligations  to  the  Company,  causing  the 
Company a financial loss. The Company’s principal financial assets are cash and cash equivalents and trade and other receivables. The 
carrying amounts of financial assets on the consolidated statements of financial position represent the Company’s maximum exposure 
to credit risk at the date presented. The Company’s credit risk is primarily attributable to its trade receivables which is limited by the 
Company’s  broad  customer  base.  At  September  30,  2018,  two  customers  represented  more  than  10%  (2017  –  one  customer 
represented more than 10%) of the Company’s total trade and other receivables.  

To limit credit risk, the Company monitors its aged receivable balances on a continuous basis. In addition, a significant portion of the 
Company’s revenue is settled on closing through an escrow account having no credit terms attributable to collection. The Company’s 
customers are financial and lending institutions that are typically well funded, which also limits the Company’s exposure to credit risk. 
In certain circumstances, the Company may require customer deposits or pre-payments to limit credit risk. While the Company has 
risk mitigation processes in place, there can be no certainty that it can eliminate all credit risk. Accordingly, these processes may not 
be effective in the future and the potential for credit losses may increase. 

79

 
 
 
 
  
  
 
   
    
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
   
   
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
  
  
  
  
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Trade and other receivables 

Trade receivables 
Settlement receivables 
Other 
Allowance for doubtful accounts 

The following table outlines the change in the allowance for doubtful accounts: 

Balance, beginning of year 
Impairment recoveries (losses) recognized, during the year 
Write-offs, during the year 
Recoveries, during the year 
Foreign currency translation adjustment 
Balance, end of year 

The aging of trade and other receivables was as follows: 

Current 
Over 30 days 
Over 60 days 
Over 90 days 
Total gross trade and other receivables 
Less: allowance for doubtful accounts 
Total trade and other receivables 

2018 

2017 

23,739  $ 
771 
53 
(492) 
24,071  $ 

30,789 
935 
1,153 
(777) 
32,100 

2018 

(777)  $ 
85 
204 
(4) 
- 
(492)  $ 

2017 

(10) 
(848) 
84 
- 
(3) 
(777) 

2018 

2017 

18,239  $ 
4,741 
267 
1,316 
24,563 
492 
24,071  $ 

23,403 
5,110 
1,149 
3,215 
32,877 
777 
32,100 

$ 

$ 

$ 

$ 

$ 

$ 

Foreign currency risk 
Foreign currency risk arises due to fluctuations in foreign currency exchange rates. The Company’s objective is to minimize its net 
exposure to foreign currency cash flows by holding U.S. dollar cash balances and matching them with U.S. dollar obligations arising 
from its U.S. operations and matching Canadian dollar cash balances and obligations to its Canadian operations. 

Since the Company has elected to report its financial results in U.S. dollars, the Company is exposed to foreign currency fluctuations 
on its reported amounts of Canadian assets and liabilities. As at September 30, 2018, the Company had net assets of $63,181 (2017 – 
net assets of $51,687) denominated in Canadian dollars. A 10% change in the exchange rate between the U.S. and Canadian dollar 
results in a plus or minus $6,318 (2017 - $5,169) change in the value of net assets recorded on the Company’s statements of financial 
position. All such changes are recorded to other comprehensive income or loss.  

Interest rate risk 
The Company’s drawings on its senior facilities and revolving credit facility are subject to interest rate fluctuations with bank prime or 
LIBOR. Accordingly, senior facility and revolving facility drawings, if any, are subject to interest rate risk. Since the Company currently 
has no amounts drawn on either facility, a rise or fall in the variable interest rate does not impact interest expense. 

Liquidity risk 
Liquidity risk is the risk that the Company will encounter difficulty in meeting its obligations to settle financial liabilities through the 
delivery of cash or another financial asset. The Company’s objective is to manage operational uncertainties, including, but not limited 
to, unfavourable real estate trends, market share and sales volumes.  

80

 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

The Company also maintains sufficient levels of working capital to settle its financial liabilities when they are contractually due and 
manages its compliance with its debt covenants. 

The following tables outline the Company’s remaining contractual maturities for its non-derivative financial liabilities based on the 
earliest date the Company is required to pay amounts owing:  

Total 

9,585  $ 
1,805  $ 
188  $ 

Less than 1 
year 

9,585  $ 
1,805  $ 
178  $ 

Payments due  

2018 

1-3 years 

4-5 years 

  After 5 years 

-  $ 
-  $ 
10  $ 

-  $ 
-  $ 
-  $ 

Payments due  

- 
- 
- 

2017 

Total 

10,376  $ 
12,207  $ 
580  $ 

Less than 1 
year 

10,376  $ 
12,207  $ 
410  $ 

1-3 years 

4-5 years 

  After 5 years 

-  $ 
-  $ 
170  $ 

-  $ 
-  $ 
-  $ 

- 
- 
- 

$ 
$ 
$ 

$ 
$ 
$ 

Trade payables 
Accrued charges 
Finance lease obligations 

Trade payables 
Accrued charges 
Finance lease obligations 

20. Income Taxes 

The components of income tax expense or recovery are as follows: 

Current income tax expense 
  Current year 
  Adjustments for prior periods 

Deferred income tax recovery 
  Origination and reversal of temporary differences 
  Adjustments for prior periods 

2018 

2017 

$ 

2,996  $ 
(97) 
2,899 

(1,911) 
(387) 
(2,298) 

1,729 
95 
1,824 

(10,146) 
(81) 
(10,227) 
(8,403) 

Total income tax expense (recovery) 

$ 

601  $ 

81

 
 
 
 
   
   
   
   
 
   
  
 
   
 
 
 
 
 
   
   
   
   
 
   
  
 
   
 
 
 
 
 
 
  
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

The following table reconciles income tax expense or recovery calculated at the Company’s applicable statutory income tax rate with 
the reported amounts: 

Loss before income tax expense (recovery) 

Statutory income tax rate 
Expected income tax recovery at the statutory income tax rate 
Foreign income subject to tax at a different statutory tax rate 
Adjustments for prior periods 
Non-deductible expenses and non-taxable income 
State tax 
Impact of U.S. statutory income tax rate change 

Movements in deferred tax assets and liabilities are as follows: 

2018  
(3,414)  $ 

2017 
(32,172) 

$ 

26.5%  
(905)  
(326)  
(484)  
(2,621)  
230   
4,707   

$ 

601  $ 

Deferred tax (liabilities) assets 
  Property and equipment 
  Intangibles 
  Financing fees 
  Unutilized tax loss carryforwards 
  Unrealized foreign exchange gains 
  Contingent liabilities 
  Interest expense 
  Other 

Deferred tax (liabilities) assets 
  Property and equipment 
  Intangibles 
  Financing fees 
  Unutilized tax loss carryforwards 
  Unrealized foreign exchange gains 
  Contingent liabilities 
  Interest expense 
  Other 

Balance, 
beginning of 
year 

Recognized 
in net loss 

Recognized 
in equity 

Foreign 
currency 
translation 
adjust- 
ments 

(4)  $ 

7,257 
2,367 
6,397 
(1,607) 
3,974 
2,015 
246 
20,645  $ 

(34)  $ 

4,278 
(662) 
2,271 
91 
(3,974) 
336 
(8) 
2,298  $ 

-  $ 
- 
- 
- 
- 
- 
- 
- 
-  $ 

-  $ 

(27) 
(79) 
(71) 
4 
- 
- 
(6) 
(179)  $ 

Balance, 
beginning of 
year 

Recognized 
in net loss 

Recognized 
in equity 

Foreign 
currency 
translation 
adjust- 
ments 

149  $ 

16,102 
17 
2,010 
(307) 
(8,806) 
888 
174 
10,227  $ 

-  $ 
- 
1,622 
- 
- 
- 
- 
- 
1,622  $ 

-  $ 

35 
117 
89 
(6) 
- 
- 
9 
244  $ 

(153)  $ 

(8,880) 
611 
4,298 
(1,294) 
12,780 
1,127 
63 
8,552  $ 

82

$ 

$ 

$ 

$ 

26.5% 
(8,526) 
(3,427) 
29 
3,342 
179 
- 
(8,403) 

2018 

Total 

(38) 
11,508 
1,626 
8,597 
(1,512) 
- 
2,351 
232 
22,764 

2017 

Total 

(4) 
7,257 
2,367 
6,397 
(1,607) 
3,974 
2,015 
246 
20,645 

 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Deferred income tax assets are recognized for unutilized tax loss carryforwards when the realization of the related tax benefit through 
future taxable income is probable. At September 30, 2018, the Company and its subsidiaries have $8,984 (2017 - $6,863) of non-capital 
loss carryforwards in Canada expiring in varying amounts between 2031 and 2038. The Company also has $22,486 (2017 - $12,241) of 
non-capital loss carryforwards in the U.S. expiring in varying amounts between 2034 and 2038. Total deferred tax assets of $8,597 
(2017 - $6,397) were recognized on the full amount of these loss carryforwards. Although the Company has incurred losses in the 
current and prior years, deferred tax assets have been recorded because management has assessed that the combination of existing 
earnings before amortization and the ability to implement tax planning measures should allow the Company to realize the benefit of 
its deferred tax assets before factoring in expected growth in earnings. 

No  deferred  tax  is  recognized  on  the  amount  of  temporary  differences  arising  between  the  carrying  amount  of  an  investment  in 
subsidiary or an interest in a joint arrangement accounted for in these financial statements and the cost of either investments for tax 
purposes. The Company is able to control the timing of the reversal of these temporary differences and believes it is probable that 
they will not reverse in the foreseeable future.  

21. Capital Management 

The Company actively manages its debt and equity capital in support of its performance objectives and to ensure sufficient liquidity is 
available to support its financial obligations and operating and strategic plans, with a view to maximizing stakeholder returns. 

The Company defines capital as equity (currently comprising common share capital), short-term and long-term indebtedness and cash 
and  cash  equivalents.  The  Company  manages  its  capital  structure,  commitments  and  maturities  and  makes  adjustments,  where 
required, based on general economic conditions, financial markets, operating risks and working capital requirements. To maintain or 
adjust its capital structure, the Company may, with approval from its board of directors, as required, issue or repay debt and/or short-
term borrowings, issue share capital or undertake other activities deemed appropriate. The board of directors reviews and approves 
the annual operating budgets, and any material transactions that are not part of the ordinary course of business, including proposals 
for acquisitions or other major capital transactions. 

The  Company  monitors  its  capital  structure  by  measuring  its  key  covenants  which  include  a  debt-to-earnings  ratio  and  interest 
coverage ratio. Key financial covenants contained in existing debt agreements are reviewed by management on a quarterly basis to 
monitor compliance.  

The Company is not subject to any externally-imposed capital requirements. 

83

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

22. Segmented Reporting 

In  the  fourth  quarter  of  fiscal  2018,  the  CODM,  who  is  the  President  and  Chief  Executive  Officer  of  the  Company,  began  making 
resource allocation decisions and assessing the performance of the Company’s U.S. operations by separately analyzing U.S. Appraisal 
and  U.S.  Title  and  Closing  services.  Accordingly,  the  Company’s  previously  reported  U.S.  segment  has  been  reclassified  into  two 
reportable segments, representing U.S. Appraisal and U.S. Title and Closing. In addition, certain revenues previously reported as U.S. 
Appraisal revenues have been reclassified to U.S. Title and Closing revenues, since these revenues are more closely aligned with U.S. 
Title and Closing services than U.S Appraisal.  

There has been no change to how the CODM reviews the Canadian operations. 

The CODM does not evaluate operating segments using discrete asset information and the Company does not specifically allocate 
assets to operating segments for internal reporting purposes.  

All previously reported segment amounts have been reclassified to conform to the current year presentation having no impact to the 
consolidated amounts reported. 

Goodwill has been reassigned to the U.S. Appraisal and U.S. Title and Closing segments using a relative value allocation approach 
similar to that used when a portion of a CGU is disposed of. Accordingly, previously reported goodwill amounts have been calculated 
applying the fair value allocation percentage derived at the date of change. 

The  Company  conducts  its  business  through  three  reportable  segments:  U.S.  Appraisal,  U.S.  Title  and  Closing  and  Canada.  The 
Company  reports  segment  information  based  on  internal  reports  used  by  the  CODM  to  make  operating  and  resource  allocation 
decisions and to assess performance. 

The U.S. Appraisal segment provides residential mortgage appraisals for purchase, refinance and home equity transactions through 
its Solidifi brand.  

The U.S. Title and Closing segment serves the title and closing market through residential and commercial real estate title and/or 
closing services directly in 46 states, as well as Puerto Rico and in 4 states through agreements with licensed title or escrow providers. 
Other  title  and  closing  service  offerings  include  abstracting  services,  capital  markets  services  and  providing  access  to  its  software 
platforms to other title insurance agencies and mortgage lenders for a subscription fee.  

The Canadian segment’s primary service offering includes residential mortgage appraisals for purchase, refinance and home equity 
transactions  which  are  provided  through  its  Solidifi  brand.  Additionally,  the  Company  provides  insurance  inspection  services  to 
property and casualty insurers across Canada through its iv3 brand.  

The Company excludes corporate costs in the determination of each operating segment’s performance. Corporate costs include certain 
executive and employee costs, legal, finance, internal audit, treasury, investor relations, human resources, technical and software 
development and other administrative support function costs.  

The  accounting  policies  for  each  operating  segment  are  the  same  as  those  described  in  the  basis  of  presentation  and  significant 
accounting policies (Note 2). The Company evaluates segment performance based on revenues, net of transaction costs. 

84

 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Revenues 
  U.S. Appraisal 
  U.S. Title and Closing 
  Canada 

Revenues net of transaction costs 
  U.S. Appraisal 
  U.S. Title and Closing 
  Canada 

Amortization  
  U.S. Appraisal 
  U.S. Title and Closing 
  Canada 
  Corporate 

Operating expenses 
Acquisition and IPO (recovery) costs 
Integration expenses 
Impairment of assets 
Interest expense 
Interest income 
Net foreign exchange (gain) loss 
(Gain) loss on fair value of warrants 
Re-measurement (gain) loss on previously held equity method 
Net income from equity accounted investees 
Loss before income tax expense or recovery 

Intangibles 
Goodwill 
Property and equipment 

Intangibles 
Goodwill 
Property and equipment 

2018 

2017 

186,464  $ 
65,220 
29,767 
281,451  $ 

186,380 
84,862 
31,734 
302,976 

$ 

  $ 

$ 

  $ 

$ 

  $ 

$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
  $ 

38,377  $ 
39,110 
5,281 
82,768  $ 

3,445  $ 

16,031 
- 
314 
19,790  $ 

78,680  $ 
(7)  $ 
863  $ 
-  $ 
410  $ 
(698)  $ 
(4,971)  $ 
(7,386)  $ 
(499)  $ 
-  $ 
(3,414)  $ 

33,483 
53,640 
5,171 
92,294 

4,581 
15,958 
- 
702 
21,241 

86,411 
1,609 
- 
5,096 
889 
(139) 
3,390 
5,011 
976 
(18) 
(32,172) 

2018 
Total 

18,635 
60,477 
3,128 

2017 
Total 

36,871 
58,890 
4,239 

U.S. 

Canada 

Corporate 

18,635  $ 
60,477  $ 
2,679  $ 

-  $ 
-  $ 
-  $ 

-  $ 
-  $ 
449  $ 

U.S. 

Canada 

Corporate 

36,837  $ 
58,890  $ 
3,693  $ 

-  $ 
-  $ 
-  $ 

34  $ 
-  $ 
546  $ 

$ 
$ 
$ 

$ 
$ 
$ 

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Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2018 and 2017 (stated in thousands of U.S. dollars and shares, except per share amounts, unless 
otherwise stated) 

Revenues by service type 

Appraisal and ancillary 
Title and closing 
Insurance inspection 

2018 

2017 

$ 

$ 

212,229  $ 
65,220 
4,002 
281,451  $ 

214,524 
84,862 
3,590 
302,976 

For the year ended September 30, 2018, one customer represented more than 10% of the Company’s revenues which amounted to 
$32,065 and was included in the U.S. Appraisal segment (2017 – $31,780). 

23. Guarantees  

In the normal course of business, the Company enters into agreements that meet the definition of a guarantee. A guarantee requires 
the issuer to make a specified payment or payments to reimburse the beneficiary for a loss it incurs if the issuer fails to make a payment 
when due. 

The Company’s primary guarantees are as follows: 

The  Company  has  provided  indemnities  under  lease  agreements  for  the  use  of  various  office  space.  Under  the  terms  of  these 
agreements the Company agrees to indemnify the counterparties for various items including, but not limited to, all liabilities, loss, 
suits and damage arising during, on or after the term of the agreement. The maximum amount of any potential future payment cannot 
be reasonably estimated. These indemnities are in place for various periods beyond the original term of the lease and these leases 
expire between 2019 and 2027.  

Through the Company’s by-laws and stand-alone director indemnification agreements, indemnity has been provided to all directors 
and officers of the Company and its subsidiaries for various items including, but not limited to, all costs to settle suits or actions due 
to  association  with  the  Company  and  its  subsidiaries,  subject  to  certain  restrictions.  The  Company  has  purchased  directors’  and 
officers’ liability insurance to mitigate the cost of any potential future suits or actions. The maximum amount of any potential future 
payment cannot be reasonably estimated. 

In the normal course of business, the Company has entered into agreements that include indemnities in favour of third parties, such 
as  purchase  and  sale  agreements,  confidentiality  agreements,  engagement  letters  with  advisors  and  consultants,  outsourcing 
agreements, leasing contracts, underwriting and agency agreements, information technology agreements and service agreements. 
These indemnification agreements may require the Company to compensate counterparties for losses incurred as a result of breaches 
in representation and regulations or as a result of litigation claims or statutory sanctions that may be suffered by the counterparty as 
a consequence of the transaction. The terms of these indemnities are not explicitly defined and the maximum amount of any potential 
reimbursement cannot be reasonably estimated.   

The nature of these indemnification agreements prevents the Company from making a reasonable estimate of the maximum exposure 
due to the difficulty in assessing the amount of liability which stems from the unpredictability of future events and the unlimited 
coverage  offered  to  the  counterparties.  Historically,  the  Company  has  not  made  any  significant  payments  under  these  or  similar 
indemnification agreements  and therefore no amount has been accrued in the consolidated statements of  financial position with 
respect to these agreements. 

86

 
 
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
  
  
  
  
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
Leadership Team

Jason Smith
President and Chief 
Executive Officer

William Herman
Executive Vice President 
and Chief Financial Officer

Andrew Bough
Executive Vice President, 
Valuations

Nathan Chandler
Executive Vice President 

Loren Cooke
Executive Vice President
President of Solidifi 

Steve Lockington
Executive Vice President

Kim Montgomery
Executive Vice President

Craig Rowsell
Executive Vice President 

Ryan Smith
Executive Vice President and 
Chief Technology Officer

Kevin Walton
Executive Vice President,
Corporate Development

Board of Directors

Blaine Hobson1
Chairman

Robert Courteau2
Director

Garry M. Foster3
Director

William T. Holland1
Director

Frank V. McMahon4
Director

Lisa Melchior4
Director

Jason Smith
Director

1. Compensation, Nomination and Governance Committee Member
3. Audit Committee Chair

2. Compensation, Nomination and Governance Committee Chair
4. Audit Committee Member

Corporate Information
Headquarters

CANADA
50 Minthorn Blvd., Suite 401
Markham, Ontario
L3T 7X8
1.877.739.2212

U.S.
701 Seneca St., Suite 660
Buffalo, New York
14210
1.866.583.3983

Investor Relations
289.843.3383
ir@realmatters.com

Listing
TSX: REAL

Independent Auditors
Deloitte, LLP

Transfer Agent
TSX Trust Company
301 - 100 Adelaide St. West
Toronto, Ontario
M5H 4H1
416.361.0930 or 
1.866.393.4891 x.205
TMXEInvestorServices@tmx.com

Code of Conduct
Copies the Company’s Code of Conduct can be found at www.realmatters.com/investors/governance or can be 
obtained by writing to:

Corporate Secretary
Real Matters
50 Minthorn Blvd., Suite 401 
Markham, Ontario 
L3T 7X8

 
2018 Annual Report