Quarterlytics / Consumer Cyclical / Luxury Goods / Real Matters

Real Matters

real · TSX Consumer Cyclical
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Ticker real
Exchange TSX
Sector Consumer Cyclical
Industry Luxury Goods
Employees 501-1000
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FY2022 Annual Report · Real Matters
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2022

ANNUAL REPORT

Real Matters is a leading network management services provider for the mortgage lending and insurance industries.
Real Matters’ platform combines its proprietary technology and network management capabilities with tens of 
thousands  of  independent  qualified  field  professionals  to  create  an  efficient  marketplace  for  the  provision  of 
mortgage lending and insurance industry services. Our clients include top 100 mortgage lenders in the U.S. and 
some of the largest insurance companies in North America. We are a leading independent provider of residential 
real  estate  appraisals  to  the  mortgage  market  and  a  leading  independent  provider  of  title  services  in  the  U.S. 
Headquartered in Markham (ON), Real Matters has principal offices in Buffalo (NY) and Middletown (RI). Real 
Matters is listed on the Toronto Stock Exchange under the symbol REAL.

Historical Consolidated Financial Performance 

Net Revenue(A) vs. U.S. Mortgage Origination Market Volumes*

$162.1M

$164.3M

$102.1M

$82.8M

$85.4M

F18

F19

Net Revenue(A)

F20

F21

F22

Estimated Market Volumes

Adjusted EBITDA(A) vs. U.S. Mortgage Origination Market Volumes*

$72.2M

$59.2M

$29.0M

$5.8M

F18

F19

F20

F21

F22

Adjusted EBITDA(A)

Estimated Market Volumes

$7.4M

Volumes

20,000

15,000

10,000

5,000

0

Volumes

20,000

15,000

10,000

5,000

0

(A) Non-GAAP Measures
Net Revenue and Adjusted EBITDA do not have a standardized meaning prescribed by International Financial Reporting Standards and are therefore unlikely to be 
comparable to similar measures presented by other issuers. These non-GAAP measures are more fully defined on page 26 of this Annual Report.

* Management estimate, in thousands of units.

Performance Highlights 
in thousands of US$ except per share amounts or where otherwise stated

U.S. Appraisal Purchase
Market Share

Fiscal 2022

Fiscal 2021

Fiscal 2020

Financial

Consolidated

Revenues

Net Revenue(A)

Net Revenue(A) margin
Net income

Adjusted EBITDA(A)

Adjusted EBITDA(A) margin

U.S. Appraisal

Revenues

Net Revenue(A)

Net Revenue(A) margin
Adjusted EBITDA(A)

Adjusted EBITDA(A) margin

U.S. Title

Revenues

Net Revenue(A)

Net Revenue(A) margin

Adjusted EBITDA(A)

Adjusted EBITDA(A) margin

Canada

Revenues

Net Revenue(A)

Net Revenue(A) margin

Adjusted EBITDA(A)

Adjusted EBITDA(A) margin

Cash

Cash from operations

Long-term debt

Common shares issued and outstanding

Stock options issued and outstanding

Warrants issued, outstanding and exercisable

Operating Metrics

U.S. Appraisal purchase market share

U.S. Appraisal refinance market share

U.S. Title refinance market share

Trading Statistics (C$ except volume)

High

Low

Close

$339,642

$85,439

25.2%

$(9,265)

$7,379

8.6%

$250,916

$55,510

22.1%

$26,997

48.6%

$36,542

$23,049

63.1%

$(8,084)

-35.1%

$52,184

$6,880

13.2%

$4,483

65.2%

$46,142

$17,567

–

72,696

4,426

–

4.1%

12.1%

1.2%

$10.52

$4.18

$4.75

$504,107

$164,292

32.6%

$33,080

$59,201

36.0%

$322,109

$69,263

21.5%

$39,797

57.5%

$129,538

$88,239

68.1%

$31,784

36.0%

$52,460

$6,790

12.9%

$4,777

70.4%

$60,213

$25,021

–

79,048

4,578

96

4.4%

9.9%

1.8%

$27.61

$9.86

$10.04

$455,945

$162,117 

35.6%

$42,798

$72,242

44.6%

$282,101

$67,224

23.8%

$39,851

59.3%

$142,397

$89,845

63.1%

$44,291

49.3%

$31,447

$5,048

16.1%

$3,111

61.6%

$129,156

$74,689

 –

85,359

5,111

191

4.6%

9.3%

2.1%

$33.01

$7.74

$25.95

520,372

Average Volume

559,487

543,366

(A) Non-GAAP Measures
Net  Revenue  and  Adjusted  EBITDA  do  not  have  a  standardized  meaning  prescribed  by  International  Financial  Reporting 
Standards  and  are  therefore  unlikely  to  be  comparable  to  similar  measures  presented  by  other  issuers. These  non-GAAP 
measures are more fully defined on page 26 of this Annual Report.

1

4.1%

F22

4.4%

F21

U.S. Appraisal Refinance
Market Share

12.1%

F22

9.9%

F21

U.S. Title Refinance
Market Share

1.2%

F22

1.8%

F21

Net Revenue(A)

$164.3M

$162.1M

$85.4M

F22

F21

F20

Adjusted EBITDA(A)

$59.2M

$72.2M

$7.4M

F22

F21

F20

Fiscal 2022 in Review

15%

11%

Revenues
$339.6M

8%

14%

27%

Net Revenue(A)
$85.4M

Adjusted EBITDA(A)(B)
$7.4M

74%

65%

86%

U.S. Appraisal

U.S. Title

Canada

Progress to Fiscal 2025 Targets 

Purchase market share

Refinance market share

Net Revenue(A) margin

Adjusted EBITDA(A) margin

F22

F25 Target

F22

F25 Target

F22

F25 Target

F22

F25 Target

U.S. Appraisal

4.1%(1)

7-9%(1)

12.1%(1)

17-19%(1)

22.1%

26-28%

48.6%

65-70%

U.S. Title

NA

NA

1.2%(2)

6-8%(2)

63.1%

60-65%

-35.1%

50-55%

Canada

NA

NA

NA

NA

13.2%

19-20%

65.2%

65-70%

Notes
(1)     Market share expressed as a percentage of TAM as described on page 11 of this Annual Report.
(2)    Market share expressed as a percentage of TM as described on page 10 of this Annual Report.

(A) Non-GAAP Measures
Net Revenue and Adjusted EBITDA do not have a standardized meaning prescribed by International Financial Reporting Standards and are therefore unlikely to be 
comparable to similar measures presented by other issuers. These non-GAAP measures are more fully defined on page 26 of this Annual Report.

(B) Adjusted EBITDA(A) includes negative Adjusted EBITDA of $8.1 for U.S. Title, and $16.0 million of corporate expenses which are expressed net of stock-based
compensation totalling $1.5 million.

2

Key Performance Indicators - U.S. Appraisal

U.S. Appraisal Segment Net Revenue(A) &
Net Revenue(A) Margin vs Addressable 
Mortgage Market Origination Volumes*

U.S. Appraisal Segment Adjusted EBITDA(A) & 
Adjusted EBITDA(A) Margin vs Addressable 
Mortgage Market Origination Volumes*

$67.2M

$69.3M

$50.1M

$55.5M

$33.5M

$38.4M

18.0%

20.6%

23.8%

21.5%

23.6%

22.1%

Volumes

8,000

6,000

4,000

2,000

0 

$39.9M $39.8M
$39.9M $39.8M

$26.0M

$27.0M

Volumes

8,000

6,000

4,000

$11.7M

30.4%

51.9%

59.3%

57.5%

48.6%

2,000

0 

$5.7M
17.1%

F17

F18

F19

F20

F21

F22

F17

F18

F19

F20

F21

F22

Net Revenue(A)

Estimated Addressable Market Volumes

Adjusted EBITDA(A)

Estimated Addressable Market Volumes

Key Performance Indicators - U.S. Title

U.S. Title Segment Net Revenue(A) & 
Net Revenue(A) Margins vs 
Mortgage Market Origination Refinance Volumes*

U.S. Title Segment Adjusted EBITDA(A)
 & Adjusted EBITDA(A) Margins vs 
Mortgage Market Origination Refinance Volumes*

$89.9M

$88.2M

68.1%

$53.6M

63.2%

$46.8M

63.1%

$39.1M

60.0%

56.7%

Volumes

8,000

6,000

4,000

$44.3M

$31.8M

$23.0M

2,000

63.1%

0 

$13.7M

25.5%

$6.2M
15.8%

$13.7M$13.7M

29.2%

49.3%

36.0%

F17

F18

F19

F20

F21

F22

Volumes

8,000

6,000

4,000

2,000

$(8.1)M

(35.1)%

0 

Net Revenue(A)

Estimated Refinance Market Volumes

Adjusted EBITDA(A)

Estimated Refinance Market Volumes

F17

F18

F19

F20

F21

F22

(A) Non-GAAP Measures
Net Revenue and Adjusted EBITDA do not have a standardized meaning prescribed by International Financial Reporting Standards and are therefore unlikely to be 
comparable to similar measures presented by other issuers. These non-GAAP measures are more fully defined on page 26 of this Annual Report.

* Management estimate, in thousands of units.

3

Progress Toward Our Long-Term Targets

We ended the fiscal year with U.S. Appraisal purchase market share of 4.1%, which 

compares to 4.4% at the close of fiscal 2021, and U.S. Appraisal refinance market 

share of 12.1%, up from 9.9% at the end of fiscal 2021. Our respective market share 

shifts reflect the mix of business of our client base, some of whom have historically 

been more weighted towards refinance. When taking into consideration the shift in 

purchase market share of our clients, our U.S. Appraisal purchase market share for 

fiscal 2022 would have been higher. In fiscal 2022, we launched 14 new lenders and 

two existing clients in new channels in U.S. Appraisal, including a Tier 1 lender in the 

home equity channel.

In U.S. Title, we launched seven new lenders in fiscal 2022 and we ended the year with 

U.S. Title market share of 1.2%, down from 1.8% at the end of fiscal 2021. Our U.S. Title 

market share was impacted by changes in our client portfolio as well as certain clients 

shutting down their mortgage operations due to very challenging market conditions 

for refinance mortgage origination activity. Our sales team continued to advance 

the pipeline, leveraging the home equity opportunity to expand our channels with 

existing clients and to win new Title business. In fiscal 2022, our performance remained 

at the top of scorecards across our lender base. We will continue to maintain our focus 

on operational excellence by improving performance and closely managing our 

expenses through this part of the mortgage market cycle. Our focus remains on 

leveraging our current performance and home equity strategy to onboard new clients 

and build franchise value for the long term. 

In Canada, we launched six new clients in fiscal 2022. Solid market share gains in 

our Canadian appraisal business were offset by significantly lower market volumes.

To our shareholders,

In fiscal 2022, we launched a total of 27 new lenders across all three segments, and we 
increased market share with our five largest U.S. Appraisal clients by an average of 
6%. We also marked a major milestone by surpassing 50% market share with one of 
our Tier 1 lenders in U.S. Appraisal. Our market share gains with clients was the direct 
result of our performance as we continue to rank at the top of lender scorecards in 
both U.S. Appraisal and U.S. Title, expanding our leadership position. 

We ended the year with more than $46 million of cash on our balance sheet 
and no debt. We continue to focus on managing our costs in line with market 
volumes  and  keeping  the  business Adjusted  EBITDA(A)  neutral  on  a  full  year 
basis through this part of the mortgage market cycle.

Challenging Macro Environment

By most measures, fiscal 2022 was a challenging year for our industry. Following a 
period of historically low interest rates and elevated mortgage origination volumes 
in fiscal 2021, this past fiscal year, we saw the U.S. mortgage market absorb the impact 
of record home price appreciation, low housing inventory and rapidly rising interest 
rates in the second half of the year. The result was a steep mortgage market slowdown 
that we haven’t experienced in several decades. 

The cyclical nature of the mortgage market is nothing new to us. It’s the very reason 
we built a business that can weather the peaks and valleys and why we prioritize 
long-term objectives and profitability. It’s why we focus on building market share 
with large blue-chip clients that are driven by performance metrics and why we 
created a platform that would allow us to scale up and down with a lower cost to 
serve than our competitors.

In the face of unprecedented market headwinds in fiscal 2022, we continued our focus 
on the fundamental drivers that are germane to how we operate the business, which 
is what will drive our long-term success: achieving top performance on lender 
scorecards which drives market share growth; launching new clients; and managing 
our costs.

(A) Non-GAAP Measures
Net Revenue and Adjusted EBITDA do not have a standardized meaning prescribed by International Financial Reporting Standards and are therefore unlikely to be
comparable to similar measures presented by other issuers. These non-GAAP measures are more fully defined on page 26 of this Annual Report.

4

Solid Financial Position

With a strong balance sheet and no debt, we have the financial strength to manage 

through the current downturn in the mortgage market. Since going public in 2017, we 

have purchased 24% of the issued and outstanding shares at IPO, and we ended the 

year with more than $46 million of cash on our balance sheet. Given current market 

conditions, we continue to be prudent in managing our capital allocation with an 

ongoing focus on cost discipline and maintaining a strong balance sheet as we 

manage our way through this part of the mortgage market cycle.

Maintaining Our Long-Term Focus

We are squarely focused on our fiscal 2025 strategic objectives that we communicated 

at our Investor Day in 2020. We remain confident that we can grow our appraisal 

business to achieve a doubling of our U.S. Appraisal purchase and refinance market 

share from fiscal 2020 levels and deliver Net Revenue(A) margins of 26% to 28% and 

Adjusted EBITDA(A) margins of 65% to 70%.

In U.S. Title, we remain committed to building franchise value for the long term, 

executing on our plan to triple our U.S. Title refinance market share from fiscal 2020 

levels to 6% to 8% by the end of fiscal 2025 and achieving Net Revenue(A) margins of 

60% to 65% and Adjusted EBITDA(A) margins of 50% to 55%.

We have a very strong client base and a proven performance track record which 

positions us well to extend our client relations in U.S. Title and grow market share 

in both U.S. Appraisal and U.S. Title through this mortgage market cycle and into 

the growth on the other side.

Our team has done an incredible job over the course of the year to ensure our 

business remains on solid footing and positioned for growth. We have excellent 

leaders and a strong bench with decades of experience in this industry under their 

belts who are aligned to our business model and our long-term objectives. We 

remain thankful for the commitment of the field professionals on our network, and 

the continued trust of our clients. We thank our Board of Directors and long-term 

shareholders for their enduring support as we execute on our long-term strategy.

Progress Toward Our Long-Term Targets

We ended the fiscal year with U.S. Appraisal purchase market share of 4.1%, which 
compares to 4.4% at the close of fiscal 2021, and U.S. Appraisal refinance market 
share of 12.1%, up from 9.9% at the end of fiscal 2021. Our respective market share 
shifts reflect the mix of business of our client base, some of whom have historically 
been more weighted towards refinance. When taking into consideration the shift in 
purchase market share of our clients, our U.S. Appraisal purchase market share for 
fiscal 2022 would have been higher. In fiscal 2022, we launched 14 new lenders and 
two existing clients in new channels in U.S. Appraisal, including a Tier 1 lender in the 
home equity channel.

As market volumes receded from fiscal 2021, the platform directed more work 
to our top appraisers, which bolstered quality and drove faster turn times. This 
also  allowed  us  to  benefit  from  a  network  effect  in  U.S.  Appraisal,  and  we 
exited fiscal 2022 with Net Revenue(A) margins of 25.4%, which is the highest 
quarterly Net Revenue(A) margin we’ve ever posted in the Company’s history.

In U.S. Title, we launched seven new lenders in fiscal 2022 and we ended the year with 
U.S. Title market share of 1.2%, down from 1.8% at the end of fiscal 2021. Our U.S. Title 
market share was impacted by changes in our client portfolio as well as certain clients 
shutting down their mortgage operations due to very challenging market conditions 
for refinance mortgage origination activity. Our sales team continued to advance 
the pipeline, leveraging the home equity opportunity to expand our channels with 
existing clients and to win new Title business. In fiscal 2022, our performance remained 
at the top of scorecards across our lender base. We will continue to maintain our focus 
on operational excellence by improving performance and closely managing our 
expenses through this part of the mortgage market cycle. Our focus remains on 
leveraging our current performance and home equity strategy to onboard new clients 
and build franchise value for the long term. 

In Canada, we launched six new clients in fiscal 2022. Solid market share gains in 
our Canadian appraisal business were offset by significantly lower market volumes.

(A) Non-GAAP Measures
Net Revenue and Adjusted EBITDA do not have a standardized meaning prescribed by International Financial Reporting Standards and are therefore unlikely to be
comparable to similar measures presented by other issuers. These non-GAAP measures are more fully defined on page 26 of this Annual Report.

5

In fiscal 2022, we launched a total of 27 new lenders across all three segments, and we 

increased market share with our five largest U.S. Appraisal clients by an average of 

6%. We also marked a major milestone by surpassing 50% market share with one of 

our Tier 1 lenders in U.S. Appraisal. Our market share gains with clients was the direct 

result of our performance as we continue to rank at the top of lender scorecards in 

both U.S. Appraisal and U.S. Title, expanding our leadership position. 

Challenging Macro Environment

By most measures, fiscal 2022 was a challenging year for our industry. Following a 

period of historically low interest rates and elevated mortgage origination volumes 

in fiscal 2021, this past fiscal year, we saw the U.S. mortgage market absorb the impact 

of record home price appreciation, low housing inventory and rapidly rising interest 

rates in the second half of the year. The result was a steep mortgage market slowdown 

that we haven’t experienced in several decades. 

The cyclical nature of the mortgage market is nothing new to us. It’s the very reason 

we built a business that can weather the peaks and valleys and why we prioritize 

long-term objectives and profitability. It’s why we focus on building market share 

with large blue-chip clients that are driven by performance metrics and why we 

created a platform that would allow us to scale up and down with a lower cost to 

serve than our competitors.

In the face of unprecedented market headwinds in fiscal 2022, we continued our focus 

on the fundamental drivers that are germane to how we operate the business, which 

is what will drive our long-term success: achieving top performance on lender 

scorecards which drives market share growth; launching new clients; and managing 

our costs.

Solid Financial Position

With a strong balance sheet and no debt, we have the financial strength to manage 

through the current downturn in the mortgage market. Since going public in 2017, we 

have purchased 24% of the issued and outstanding shares at IPO, and we ended the 

year with more than $46 million of cash on our balance sheet. Given current market 

conditions, we continue to be prudent in managing our capital allocation with an 

ongoing focus on cost discipline and maintaining a strong balance sheet as we 

manage our way through this part of the mortgage market cycle.

Maintaining Our Long-Term Focus

We are squarely focused on our fiscal 2025 strategic objectives that we communicated 

at our Investor Day in 2020. We remain confident that we can grow our appraisal 

business to achieve a doubling of our U.S. Appraisal purchase and refinance market 

share from fiscal 2020 levels and deliver Net Revenue(A) margins of 26% to 28% and 

Adjusted EBITDA(A) margins of 65% to 70%.

In U.S. Title, we remain committed to building franchise value for the long term, 

executing on our plan to triple our U.S. Title refinance market share from fiscal 2020 

levels to 6% to 8% by the end of fiscal 2025 and achieving Net Revenue(A) margins of 

60% to 65% and Adjusted EBITDA(A) margins of 50% to 55%.

We have a very strong client base and a proven performance track record which 

positions us well to extend our client relations in U.S. Title and grow market share 

in both U.S. Appraisal and U.S. Title through this mortgage market cycle and into 

the growth on the other side.

Our team has done an incredible job over the course of the year to ensure our 

business remains on solid footing and positioned for growth. We have excellent 

leaders and a strong bench with decades of experience in this industry under their 

belts who are aligned to our business model and our long-term objectives. We 

remain thankful for the commitment of the field professionals on our network, and 

the continued trust of our clients. We thank our Board of Directors and long-term 

shareholders for their enduring support as we execute on our long-term strategy.

In fiscal 2022, we launched a total of 27 new lenders across all three segments, and we 

increased market share with our five largest U.S. Appraisal clients by an average of 

6%. We also marked a major milestone by surpassing 50% market share with one of 

our Tier 1 lenders in U.S. Appraisal. Our market share gains with clients was the direct 

result of our performance as we continue to rank at the top of lender scorecards in 

both U.S. Appraisal and U.S. Title, expanding our leadership position. 

Progress Toward Our Long-Term Targets

We ended the fiscal year with U.S. Appraisal purchase market share of 4.1%, which 

compares to 4.4% at the close of fiscal 2021, and U.S. Appraisal refinance market 

share of 12.1%, up from 9.9% at the end of fiscal 2021. Our respective market share 

shifts reflect the mix of business of our client base, some of whom have historically 

been more weighted towards refinance. When taking into consideration the shift in 

purchase market share of our clients, our U.S. Appraisal purchase market share for 

fiscal 2022 would have been higher. In fiscal 2022, we launched 14 new lenders and 

two existing clients in new channels in U.S. Appraisal, including a Tier 1 lender in the 

home equity channel.

Challenging Macro Environment

By most measures, fiscal 2022 was a challenging year for our industry. Following a 

period of historically low interest rates and elevated mortgage origination volumes 

in fiscal 2021, this past fiscal year, we saw the U.S. mortgage market absorb the impact 

of record home price appreciation, low housing inventory and rapidly rising interest 

rates in the second half of the year. The result was a steep mortgage market slowdown 

that we haven’t experienced in several decades. 

The cyclical nature of the mortgage market is nothing new to us. It’s the very reason 

we built a business that can weather the peaks and valleys and why we prioritize 

long-term objectives and profitability. It’s why we focus on building market share 

with large blue-chip clients that are driven by performance metrics and why we 

created a platform that would allow us to scale up and down with a lower cost to 

serve than our competitors.

In the face of unprecedented market headwinds in fiscal 2022, we continued our focus 

on the fundamental drivers that are germane to how we operate the business, which 

is what will drive our long-term success: achieving top performance on lender 

scorecards which drives market share growth; launching new clients; and managing 

our costs.

In U.S. Title, we launched seven new lenders in fiscal 2022 and we ended the year with 

U.S. Title market share of 1.2%, down from 1.8% at the end of fiscal 2021. Our U.S. Title 

market share was impacted by changes in our client portfolio as well as certain clients 

shutting down their mortgage operations due to very challenging market conditions 

for refinance mortgage origination activity. Our sales team continued to advance 

the pipeline, leveraging the home equity opportunity to expand our channels with 

existing clients and to win new Title business. In fiscal 2022, our performance remained 

at the top of scorecards across our lender base. We will continue to maintain our focus 

on operational excellence by improving performance and closely managing our 

expenses through this part of the mortgage market cycle. Our focus remains on 

leveraging our current performance and home equity strategy to onboard new clients 

and build franchise value for the long term. 

In Canada, we launched six new clients in fiscal 2022. Solid market share gains in 

our Canadian appraisal business were offset by significantly lower market volumes.

Solid Financial Position

With a strong balance sheet and no debt, we have the financial strength to manage 
through the current downturn in the mortgage market. Since going public in 2017, we 
have purchased 24% of the issued and outstanding shares at IPO, and we ended the 
year with more than $46 million of cash on our balance sheet. Given current market 
conditions, we continue to be prudent in managing our capital allocation with an 
ongoing focus on cost discipline and maintaining a strong balance sheet as we 
manage our way through this part of the mortgage market cycle.

Maintaining Our Long-Term Focus

We are squarely focused on our fiscal 2025 strategic objectives that we communicated 
at our Investor Day in 2020. We remain confident that we can grow our appraisal 
business to achieve a doubling of our U.S. Appraisal purchase and refinance market 
share from fiscal 2020 levels and deliver Net Revenue(A) margins of 26% to 28% and 
Adjusted EBITDA(A) margins of 65% to 70%.

In U.S. Title, we remain committed to building franchise value for the long term, 
executing on our plan to triple our U.S. Title refinance market share from fiscal 2020 
levels to 6% to 8% by the end of fiscal 2025 and achieving Net Revenue(A) margins of 
60% to 65% and Adjusted EBITDA(A) margins of 50% to 55%.

We have a very strong client base and a proven performance track record which 
positions us well to extend our client relations in U.S. Title and grow market share 
in both U.S. Appraisal and U.S. Title through this mortgage market cycle and into 
the growth on the other side.

Our team has done an incredible job over the course of the year to ensure our 
business remains on solid footing and positioned for growth. We have excellent 
leaders and a strong bench with decades of experience in this industry under their 
belts who are aligned to our business model and our long-term objectives. We 
remain thankful for the commitment of the field professionals on our network, and 
the continued trust of our clients. We thank our Board of Directors and long-term 
shareholders for their enduring support as we execute on our long-term strategy.

Brian Lang
Chief Executive Officer

(A) Non-GAAP Measures
Net Revenue and Adjusted EBITDA do not have a standardized meaning prescribed by International Financial Reporting Standards and are therefore unlikely to be
comparable to similar measures presented by other issuers. These non-GAAP measures are more fully defined on page 26 of this Annual Report.

6

In fiscal 2022, we launched a total of 27 new lenders across all three segments, and we

increased market share with our five largest U.S. Appraisal clients by an average of

6%. We also marked a major milestone by surpassing 50% market share with one of

our Tier 1 lenders in U.S. Appraisal. Our market share gains with clients was the direct

result of our performance as we continue to rank at the top of lender scorecards in 

both U.S. Appraisal and U.S. Title, expanding our leadership position. 

Progress Toward Our Long-Term Targets

We ended the fiscal year with U.S. Appraisal purchase market share of 4.1%, which 

compares to 4.4% at the close of fiscal 2021, and U.S. Appraisal refinance market 

share of 12.1%, up from 9.9% at the end of fiscal 2021. Our respective market share 

shifts reflect the mix of business of our client base, some of whom have historically 

been more weighted towards refinance. When taking into consideration the shift in 

purchase market share of our clients, our U.S. Appraisal purchase market share for 

fiscal 2022 would have been higher. In fiscal 2022, we launched 14 new lenders and

two existing clients in new channels in U.S. Appraisal, including a Tier 1 lender in the 

home equity channel.

Challenging Macro Environment

By most measures, fiscal 2022 was a challenging year for our industry. Following a

period of historically low interest rates and elevated mortgage origination volumes 

in fiscal 2021, this past fiscal year, we saw the U.S. mortgage market absorb the impact

of record home price appreciation, low housing inventory and rapidly rising interest

rates in the second half of the year. The result was a steep mortgage market slowdown

that we haven’t experienced in several decades. 

The cyclical nature of the mortgage market is nothing new to us. It’s the very reason

we built a business that can weather the peaks and valleys and why we prioritize 

long-term objectives and profitability. It’s why we focus on building market share 

with large blue-chip clients that are driven by performance metrics and why we 

created a platform that would allow us to scale up and down with a lower cost to 

serve than our competitors.

In the face of unprecedented market headwinds in fiscal 2022, we continued our focus

on the fundamental drivers that are germane to how we operate the business, which

is what will drive our long-term success: achieving top performance on lender 

scorecards which drives market share growth; launching new clients; and managing

our costs.

In U.S. Title, we launched seven new lenders in fiscal 2022 and we ended the year with

U.S. Title market share of 1.2%, down from 1.8% at the end of fiscal 2021. Our U.S. Title

market share was impacted by changes in our client portfolio as well as certain clients

shutting down their mortgage operations due to very challenging market conditions

for refinance mortgage origination activity. Our sales team continued to advance 

the pipeline, leveraging the home equity opportunity to expand our channels with

existing clients and to win new Title business. In fiscal 2022, our performance remained

at the top of scorecards across our lender base. We will continue to maintain our focus

on operational excellence by improving performance and closely managing our

expenses through this part of the mortgage market cycle. Our focus remains on

leveraging our current performance and home equity strategy to onboard new clients

and build franchise value for the long term. 

In Canada, we launched six new clients in fiscal 2022. Solid market share gains in 

our Canadian appraisal business were offset by significantly lower market volumes.

We make the home ownership 
experience extraordinary.

Solid Financial Position

With a strong balance sheet and no debt, we have the financial strength to manage

through the current downturn in the mortgage market. Since going public in 2017, we

have purchased 24% of the issued and outstanding shares at IPO, and we ended the

year with more than $46 million of cash on our balance sheet. Given current market

conditions, we continue to be prudent in managing our capital allocation with an 

ongoing focus on cost discipline and maintaining a strong balance sheet as we 

manage our way through this part of the mortgage market cycle.

Maintaining Our Long-Term Focus

We are squarely focused on our fiscal 2025 strategic objectives that we communicated

at our Investor Day in 2020. We remain confident that we can grow our appraisal

business to achieve a doubling of our U.S. Appraisal purchase and refinance market

share from fiscal 2020 levels and deliver Net Revenue(A) margins of 26% to 28% and

Adjusted EBITDA(A) margins of 65% to 70%.

In U.S. Title, we remain committed to building franchise value for the long term, 

executing on our plan to triple our U.S. Title refinance market share from fiscal 2020 

levels to 6% to 8% by the end of fiscal 2025 and achieving Net Revenue(A) margins of

60% to 65% and Adjusted EBITDA(A) margins of 50% to 55%.

We have a very strong client base and a proven performance track record which 

positions us well to extend our client relations in U.S. Title and grow market share 

in both U.S. Appraisal and U.S. Title through this mortgage market cycle and into 

the growth on the other side.

Our team has done an incredible job over the course of the year to ensure our 

business remains on solid footing and positioned for growth. We have excellent 

leaders and a strong bench with decades of experience in this industry under their 

belts who are aligned to our business model and our long-term objectives. We 

remain thankful for the commitment of the field professionals on our network, and 

the continued trust of our clients. We thank our Board of Directors and long-term 

shareholders for their enduring support as we execute on our long-term strategy.

(cid:894)(cid:100)(cid:346)(cid:349)(cid:400)(cid:3)(cid:393)(cid:258)(cid:336)(cid:286)(cid:3)(cid:346)(cid:258)(cid:400)(cid:3)(cid:271)(cid:286)(cid:286)(cid:374)(cid:3)(cid:367)(cid:286)(cid:296)(cid:410)(cid:3)(cid:271)(cid:367)(cid:258)(cid:374)(cid:364)(cid:3)(cid:349)(cid:374)(cid:410)(cid:286)(cid:374)(cid:410)(cid:349)(cid:381)(cid:374)(cid:258)(cid:367)(cid:367)(cid:455)(cid:856)(cid:895)

Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

The following Management Discussion and Analysis (“MD&A”) was prepared as of November 15, 2022 and should be read in 
conjunction with our consolidated financial statements (“financial statements”), including notes thereto, for the years ended 
September 30, 2022 and 2021. All amounts in this MD&A are reported in thousands of U.S. dollars, unless otherwise stated, and 
have  been  prepared  in  accordance  with  International  Financial  Reporting  Standards  (“IFRS”  or  “GAAP”).  Throughout  this 
MD&A, Real Matters Inc. and its subsidiaries are referred to as “Real Matters,” “the Company,” “we,” “our,” or “us”. Additional 
information about the Company, including the Company’s Annual Information Form for the year ended September 30, 2021, 
can be found on SEDAR under the Company’s profile at www.sedar.com. 

Overview  

Real Matters provides residential real estate appraisal and title services to mortgage lenders in the United States of America 
(“U.S.”) and residential real estate appraisal and insurance inspection services in Canada. Our technology-based platform 
creates a competitive marketplace where independent field professionals, including appraisers, property inspectors, notaries, 
abstractors  and  other  closing  agents,  compete  for  volumes  provided  by  our  clients  based  on  their  performance  and 
professionalism (the “platform”). Our proprietary technology, which we believe is unique in our industry, combined with our 
network management capabilities, drives greater efficiency  by reducing manual processes through robust quality control 
mechanisms, logistics management capabilities, capacity planning tools and end-to-end transaction management for our 
clients.  We  leverage  our  technology  and  field  professional  partnerships  with  the  goal  of  delivering  first-time  quality,  faster 
turnaround times and better performance than our competitors. 

Appraisal services 
We  are  one  of  North  America’s  largest  independent  providers  of  residential  real  estate  appraisal  services.  A  residential 
appraisal is a survey of a home prepared by a qualified appraiser providing their expert opinion on the market value of a 
residential property. Pricing for residential appraisals varies by region, the type of residential mortgage appraisal conducted 
and  property  type.  In  most  cases,  our  clients  order  residential  appraisals  for  mortgage  loan  assessment  purposes  and  to 
comply with Government Sponsored Entity (“GSE”) requirements in the U.S., and the cost of a residential appraisal is typically 
passed on to the borrower.  

We apply our network management capabilities, which are designed to focus on quality at the front-end of the process, to 
supply residential real estate appraisal services. Our platform is an open network where appraiser performance is tracked 
and managed in real time. We believe that our national and regionally managed network has the capacity to scale and 
deliver better performance than our competitors. We provide the breadth of expertise and local knowledge required to find 
the most qualified appraiser for every mortgage transaction through robust credentials management and scorecarding. 

Title services  
We are an approved title agent with the largest title insurance underwriters in the U.S. We offer and/or coordinate various title 
services for refinance, purchase, short sale and real estate owned (“REO”) transactions to financial institutions in all 50 states, 
and the District of Columbia, and each state has differing rules and regulations for title agents. As an independent title agent, 
we provide services required to close a mortgage transaction, including title search, curative, closing and escrow services 
and title policy issuance. We act on behalf of title insurance underwriters and retain the agent’s portion of the premium paid 
for the title policy, which is typically 70-90% of the title insurance premium. The remaining portion of the premium is remitted 
to  the  underwriter  as  compensation  for  bearing  the  risk  of  loss  in  the  event  a  claim  is  made  under  the  insurance  policy. 
Premium splits can vary by geographic region, and in some states, premiums are fixed by regulation. 

The closing process is critical to a consumer’s overall experience as it represents an important point of contact in a mortgage 
transaction. Our focus is to provide the best consumer experience  by working with experienced abstractors, notaries and 
attorneys. We operate a technology-based marketplace where independent field professionals compete for business based 
on  their  service  level  performance  and  quality  of  work.  Our  platform  delivers  a  scalable  solution  that  drives  better 
performance for our clients and a superior consumer experience. 

Our clients and the market we service 
Clients 
Our clients include top 100 mortgage lenders in the U.S., the majority of the big five banks in Canada and some of North 
America’s largest insurance carriers. In the U.S., we estimate that the top 100 lenders account for approximately 84% of lender 
spend on appraisal and title services. Tier 1 (as defined in the “Glossary” section of this MD&A) and other prominent lenders 
typically require their service providers to be well capitalized, registered and licensed nationally, have a strong technology 
and  information  security  infrastructure,  and  be  in  good  standing  with  their  regulatory  authorities.  These  lenders  typically 
allocate market share to their service providers based on performance, and our performance often results in us obtaining an 
outsized allocation of transaction volumes from these lenders compared to our competitors. 

9

 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated)

Markets
The U.S. mortgage market is one of the largest asset classes in the world and it is also highly regulated. In fiscal 2022, we
estimated that there were approximately 7.0 million mortgage origination transactions (purchase and refinance) in the U.S.,
representing a total market (“TM”) spend of $4.7 billion applying our average revenue per transaction for purchase and
refinance mortgage originations in fiscal 2022. The graphic below outlines the estimated size of the TM for purchase and
refinance mortgage originations in the U.S. for fiscal 2022 and our estimate of the TM spend for these services.

U.S. Market 2022
Total Mortgage Origination Volumes*

(expressed in millions)
*Management estimate at the end of fiscal 2022

Mortgage origination 
volumes - refinance

TM $1.8 billion

2.7

7.0 (volumes)

TM $4.7 billion

Mortgage origination 
volumes - purchase

4.3

TM $2.9 billion

U.S. Appraisal
Our U.S. Appraisal segment (as hereinafter defined) provides services to the largest lenders in the U.S., including all six Tier 1
mortgage lenders. We provide appraisal services to mortgage lenders across the following channels: purchase origination,
refinance origination, home equity, default and REO. Purchase and refinance mortgage origination revenues accounted for
88% of fiscal 2022 revenues in our U.S. Appraisal segment.

The total addressable market (“TAM”) for our U.S. Appraisal segment excludes appraisal waivers provided by the GSEs and
appraisals provided by Veterans Affairs. In fiscal 2022, we estimate that there were approximately 5.1 million appraisals
provided for purchase and refinance mortgage originations in the U.S., representing a TAM spend of $3.4 billion applying our
average revenue per transaction for purchase and refinance mortgage originations in fiscal 2022. We further believe that
waivers were at elevated levels in the first half of fiscal 2022, due in part to COVID-19, and moderated down to nearly 11% of
total mortgage origination volumes at the end of fiscal 2022. The graphic below outlines the estimated size of the TAM for
purchase and refinance mortgage originations in the U.S. for fiscal 2022 and our estimate of the TAM spend for these services.

10

Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated)

U.S. Market 2022
Addressable Mortgage Origination Volumes*

(expressed in millions)
* Management estimate at the end of fiscal 2022

1.5

Addressable mortgage 
origination volumes -
refinance

TAM $1.0 billion

5.1 (volumes)

TAM $3.4 billion

Addressable
mortgage origination 
volumes - purchase 

3.6

TAM $2.4 billion

U.S. Title
Historically, our U.S. Title segment (as hereinafter defined) predominantly serviced Tier 3 and 4 mortgage lenders. However,
over the past few years, we have added several top 100 lenders, including our first Tier 1 client for title services in fiscal 2021.
Adding clients is in line with our strategy to increase market share in this segment, with a specific focus on targeting additional
Tier 1, Tier 2 and Tier 3 clients. Today, we predominantly supply title services for refinance, home equity, default and REO
transactions. In fiscal 2022, we estimate that there were 2.7 million refinance transactions serviced representing a total and
addressable market spend of $2.6 billion applying our average revenue per transaction for refinance mortgage originations
in fiscal 2022. The addressable market for our U.S. Title segment is not impacted by waivers or Veterans Affairs volumes.

Canada
In Canada, we provide residential mortgage appraisal services to the majority of the big five banks in Canada and provide
residential and commercial property insurance inspection services to some of North America’s largest insurance carriers.

Our offices and brands
Headquartered in Markham, Ontario, Real Matters’ principal offices include Buffalo, New York and Middletown, Rhode Island.
We service the U.S. and Canadian residential mortgage industries through our Solidifi brand and the Canadian property and
casualty insurance industry through our iv3 brand.

Seasonality and trends
Residential mortgage origination volumes in North America are a key driver of our financial performance and are influenced
by cyclical trends and seasonality. Cyclical trends include changes in interest rates, refinancing rates, the capacity of lenders
to underwrite mortgages, house prices, housing inventory, demand for housing, the availability of funds for mortgage loans,
credit requirements, regulatory changes, household indebtedness, employment levels and the general health of the North
American economy. Transaction-based revenues for appraisal services in our U.S. Appraisal and Canadian segments are also
impacted by the seasonal nature of the residential mortgage industry, which typically see home buyers purchase more homes
in our third and fourth fiscal  quarters, representing the three months ending June 30 and September 30, respectively. The
seasonal uptick for purchase market activity that is typical in the third and fourth quarters of our fiscal year was muted in fiscal
2022 due to the U.S. mortgage market continuing to experience issues with affordability resulting from elevated home prices,
an increase in the 30-year mortgage rate and a shortage of housing inventory. Our market share is impacted by the size of
the addressable residential mortgage origination market but also our clients’ relative share of the addressable market. As
discussed above, the prevalence of appraisal waivers provided by the GSEs and the volume of appraisals provided by
Veterans Affairs can also impact the size of the TAM for our U.S. Appraisal segment. Gains or losses in our clients’ share of the
addressable market impacts our overall market share. Accordingly, we take a long-term view of our success, since we cannot
control the addressable mortgage origination market or the factors that influence it.

11

Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated)

Annual mortgage origination estimates
The table below outlines the estimated U.S. mortgage origination spend for purchase and refinance transactions beginning
in 1990, presented on a calendar year basis. From 2011 to 2021, the estimated purchase market grew at a mid to high single
digit growth rate which was highly correlated to the strength of the U.S. economy, among other factors.  However, in 2022,
the estimated purchase market declined from 2021 levels due to the U.S. mortgage market continuing to experience issues
with affordability resulting from elevated home prices, an increase in the 30-year mortgage rate and a shortage of housing
inventory. Refinance activity is very sensitive to changes in interest rates which has resulted in significant changes in the
volume of activity between years. From the onset of COVID-19 through the first half of fiscal 2022, the mortgage origination
market experienced a significant increase in refinance activity due to low interest rates brought about by COVID-19 and
other contributing factors. This historically high level of activity presents a tougher market comparison year-over-year given
the recent and sharp increase in 30-year mortgage rates during the second half of fiscal 2022. For fiscal 2022, we estimate
that total mortgage origination volumes were down nearly 42% from fiscal 2021, due in large part to an estimated 61% decline
in refinance mortgage origination volumes.

Annual Mortgage Origination Estimates * 
source Mortgage Bankers Association ("MBA")
(expressed in billions of dollars)
* Excludes servicing, default and REO and home equity activity

Morgage originations - purchase

Morgage originations - refinance

'90     '91      '92     '93      '94     '95      '96      '97     '98      '99      '00     '01      '02      '03     '04  

'05     '06      '07     '08      '09     '10     '11      '12      '13     '14

'15      '16      '17      '18

'19      '20      '21    '22 

$3,000

$2,500

$2,000

$1,500

$1,000

$500

$0

Scale from volume
Our objective is to leverage our technology, network and logistics management capabilities and field professional
partnerships to deliver first time quality, faster turnaround times and better performance than our competitors. As volumes on
our platform increase from market share growth, market volume expansion or some combination of the two, we partner with
our field professionals to make them more efficient in their daily activities which leads to an expansion of our Net Revenue(A)
margins. In addition, we leverage our operations to expand our Adjusted EBITDA(A) margins. Our objectives for each of these
measures through fiscal 2025 are outlined in “Our long-term plan – Fiscal 2025 targets” section of this MD&A.

We prepare our financial statements in accordance with IFRS, however, we consider certain Non-GAAP financial measures
(as hereinafter defined) useful in the assessment of our financial performance. All Non-GAAP measures are identified in this
MD&A by superscript (A). Please refer to the “Non-GAAP Measures” section of this MD&A for additional details regarding our
use of Non-GAAP measures, including, but not limited to, the definitions of Net Revenue(A) and Adjusted EBITDA(A).

12

Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated)

The tables that follow compare our consolidated Net Revenue(A), Adjusted EBITDA(A) and Net Income or Loss to estimated
mortgage market origination volumes.

Consolidated Net Revenue(A) relative to 
mortgage market origination volumes*
* Management estimate, volumes expressed in thousands of units

Thousands of 
U.S. dollars
$180,000

$160,000

$140,000

$120,000

$100,000

$80,000

$60,000

$40,000

$20,000

$0

2014        2015

2016         2017        2018        2019         2020        2021        2022

Year

Consolidated Adjusted EBITDA(A)
relative to mortgage market origination 
volumes*
* Management estimate, volumes expressed in thousands of units

Volumes 

Thousands of 
U.S. dollars

$80,000

$70,000

$60,000

$50,000

$40,000

$30,000

$20,000

$10,000

$0

 20,000

 15,000

 10,000

 5,000

 -

2014      2015

2016       2017       2018       2019        2020       2021        2022

Year

Volumes
 20,000

 15,000

 10,000

 5,000

 -

Net Revenue(A)

Estimated market volumes

Adjusted EBITDA(A)

Estimated market volumes

Consolidated Net Income relative to 
mortgage market origination volumes*
* Management estimate, volumes expressed in thousands of units

Thousands of 
U.S. dollars
$50,000

$40,000

$30,000

$20,000

$10,000

$0

-$10,000

-$20,000

-$30,000

-$40,000

-$50,000

Volumes
 20,000

 15,000

 10,000

 5,000

2014       2015

2016         2017        2018        2019         2020        2021        2022

 -

Net Income (loss)

Estimated market volumes

Year

Our U.S. Appraisal segment is our more mature business in the U.S. Servicing higher volumes on our platform from net market
share gains and higher market volumes, resulted in annual Net Revenue(A) and Adjusted EBITDA(A) margin expansion through
fiscal 2020. However, in fiscal 2021, we recorded lower Net Revenue(A) margins and lower Adjusted EBITDA(A) margins
compared to fiscal 2020 while servicing higher volumes. The primary reason for these contractions was due to servicing a
higher proportion of higher value and more complex properties during fiscal 2021, which we attribute, in part, to the higher
use of GSE waivers on lower value and less complex properties. The use of GSE waivers has declined since fiscal 2021, which
we attribute, in part, to the rise in the 30-year mortgage rate and corresponding contraction of rate refinance volumes.
Accordingly, our Net Revenue(A) margins expanded in the second half of fiscal 2022 and we have been actively managing
our U.S. Appraisal operating expense spend down, each due to the decline in market volumes.

13

Thousands of 
U.S. dollars

$80,000

$60,000

$40,000

$20,000

Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated)

U.S. Appraisal Segment Net Revenue(A) & 
Net Revenue(A) margin vs addressable 
mortgage market origination volumes*
* Management estimate, volumes expressed in thousands of units

Volumes
 15,000

 10,000

U.S. Appraisal Segment Adjusted 
EBITDA(A) & Adjusted EBITDA(A) margin 
vs addressable mortgage market 
origination volumes*
* Management estimate, volumes expressed in thousands of units

Volumes 

 15,000

 10,000

Thousands of 
U.S. dollars

$50,000

$40,000

$30,000

23.8%

23.6%

21.5%

18.0%

20.6%

22.1%

$0

2017                 2018

2019                  2020                 2021                 2022

 -

$0

Year

 5,000

$20,000

59.3%

57.5%

 5,000

$10,000

51.9%

30.4%

17.1%

48.6%

2017               2018                2019            2020                2021               2022

Year

 -

Net Revenue(A)

Estimated addressable market volumes

Adjusted EBITDA(A)

Estimated addressable market volumes

In April 2016, we entered the U.S. Title business through the acquisition of Linear Title & Closing Ltd. (“Linear”). Since then, we
have ported this business to our platform and have been investing in our field professional panels with the long-term view of
leveraging our network to expand Net Revenue(A) margins similar to our U.S. Appraisal segment. Today, our U.S. Title segment
predominately services refinance mortgage origination volumes. As a result of the significant decline in rate refinance
volumes in fiscal 2022, we have significantly reduced our U.S. Title operating expenses, while ensuring we maintain
performance levels with our clients.

U.S. Title Segment Net Revenue(A) & Net 
Revenue(A) margins vs mortgage market 
origination refinance volumes*
* Management estimate, volumes expressed in thousands of units

Thousands of 
U.S. dollars
$100,000

$80,000

$60,000

$40,000

$20,000

$0

Volumes
 10,000

 5,000

68.1%

63.1%

63.2%

60.0%

56.7%

2017                 2018

2019                 2020                 2021                2022

 -

63.1%

Year

U.S. Title Segment Adjusted EBITDA(A)
& Adjusted EBITDA(A) margins vs 
mortgage market origination refinance 
volumes*
* Management estimate, volumes expressed in thousands of units

Volumes 

Thousands of 
U.S. dollars

$50,000

$40,000

$30,000

$20,000

$10,000

$0

-$10,000

-$20,000

 10,000

49.3%

36.0%

 5,000

25.5%

29.2%

15.8%

2017                 2018                2019               2020                 2021                 2022

 -

Year

(35.1)%

Net Revenue(A)

Estimated refinance market volumes

Adjusted EBITDA(A)

Estimated refinance market volumes

Our long-term plan
We take a long-term view to manage and measure the success of our business strategies. Accordingly, our principal focus is
on market share growth and over the long-term, we seek to achieve market share increases in the residential mortgage
origination market. Market share growth is achieved by onboarding new customers and increasing market share with our
existing clients. The mortgage market is subject to the influence of many factors, such as broader economic conditions,
changes to interest rates, changing regulations and our clients’ share of the market; each of which are not within our control.

14

Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Fiscal 2025 targets  
At the end of fiscal 2020, we set targets through the end of fiscal 2025, which remain grounded in the philosophy that has 
guided  us  to  date.  As  outlined  above,  residential  mortgage  origination  volumes  in  North  America  are  a  key  driver  of  our 
financial performance and are influenced by cyclical trends and seasonality. We continue to be singularly focused on market 
share growth and Net Revenue(A) and Adjusted EBITDA(A) margin expansion since we can’t control the cyclical and seasonal 
trends that impact the residential mortgage market or our clients’ share of the market. 

The fiscal 2025 targets are presented for the purpose of assisting investors, security analysts and others in understanding our 
current objectives, strategic priorities and expectations for the future. Readers are cautioned that our fiscal 2025 targets may 
not be appropriate for other purposes. Our Net Revenue(A) and Adjusted EBITDA(A) margin targets are contingent on achieving 
our market share goals, no change in our clients’ respective share of the market from 2020 levels and a residential mortgage 
originations  market  comprised  of  an  approximately  $4  billion  spend  for  purchase  activity  and  an  approximately  $2  billion 
spend  for  refinance  activity  which  we  deemed  to  be  a  normalized  market  based  on  historical  standards  at  that  time. 
However, U.S. macroeconomic conditions will be a large determinate of the size of the U.S. mortgage market in fiscal 2025, 
which is out of our control. Please refer to the “Cautionary Note Regarding Forward-Looking Information” contained in this 
MD&A for a description of the risks that impact our business and that could impact the achievement of our fiscal 2025 targets. 

Fiscal 2025 Targets 

Purchase 
market 
share 

Refinance 
market 
share 

Net 
Revenue(A) 
margin 

Adjusted 
EBITDA(A) 
margin 

U.S. Appraisal 

7-9%(1) 

17-19%(1) 

26-28% 

  65-70% 

U.S. Title 

Canada 

Note 

-   

6-8%(2) 

60-65% 

  50-55% 

-   

- 

19-20% 

  65-70% 

(1)     Market share expressed as a percentage of TAM as described above in this MD&A 

(2)     Market share expressed as a percentage of TM as described above in this MD&A 

Our target for our Corporate segment is to contain corporate expenses, excluding stock-based compensation expense, to 
7% of Net Revenue(A) by the end of fiscal 2025. 

Our target is to convert 70-75% of Adjusted EBITDA(A) to Free Cash Flow(A) between fiscal 2021 through the end of fiscal 2025. 
In  fiscal  2022,  we  did  not  achieve  our  conversion  target  of  70-75%,  due  in  large  part  to  the  sharp  decline  in  mortgage 
origination volumes this year and the corresponding impact to Adjusted EBITDA(A), which was most notable in our U.S. Title 
segment which posted an Adjusted EBITDA(A) loss of $8.1 million.  

In this MD&A, we provide our estimate of residential mortgage activity and spend. We have estimated mortgage activity 
using a variety of information sources, including reports issued under the Home Mortgage Disclosures Act (“HMDA”). We have 
estimated changes in residential mortgage market activity, since HMDA released its report on 2019 mortgage activity, using 
a variety of information sources, including certain client and non-client quarterly or annual reports, reports issued by certain 
competitors, other publicly available industry information, including reports published by the Mortgage Bankers Association, 
Fannie Mae and Freddie Mac, and our own internal volumes. We calculate purchase and refinance market share for our U.S. 
Appraisal segment by dividing volumes we service by our estimate of total addressable market activity. We estimate the size 
of total, and addressable market spend for our U.S. Appraisal segment, by multiplying our average revenue per transaction 
for fiscal 2022 by our estimate of total and addressable market volumes. Similarly, we calculate our market share for our U.S. 
Title segment by dividing refinance volumes we service by our estimate of the total addressable market for refinance activity. 
We  estimate  the  size  of  addressable  market  spend  for  our  U.S.  Title  segment,  by  multiplying  our  average  revenue  per 
transaction for fiscal 2022 by our estimate of total addressable market volumes for refinance activity. Estimates for waiver and 
Veterans Affairs volumes are based on reports issued by the GSEs and by the U.S. Department of Veterans Affairs. 

Margin expansion with volume growth 
We expect to expand Net Revenue(A) and Adjusted EBITDA(A) margins across each of our segments in conjunction with an 
increase in volumes serviced, please refer to the “Fiscal 2025 targets” section of this MD&A. 

15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
    
   
 
 
 
 
 
   
 
    
   
 
 
 
 
 
 
 
    
   
 
 
 
 
 
   
 
    
   
 
 
 
 
 
 
 
    
   
 
 
 
 
 
   
 
    
   
 
 
 
 
 
 
 
   
 
     
   
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

We’re built for the long-run  
We believe we have a significant amount of addressable market beyond our fiscal 2025 objectives. The U.S. mortgage market 
is one of the largest asset classes in the world and we service large, blue-chip clients in the U.S. and Canada. Getting to first 
transaction  with  large  mortgage  lenders  can  be  a  lengthy  process;  however,  once  we  launch  a  client,  our  strategy  is  to 
leverage  our  platform  to  outperform  our  competition  and  grow  market  share.  This  helps  us  solidify  and  expand  the 
relationships we have with our clients over the long-term. Our business is built for scale; higher transaction volumes typically 
allow us to expand Net Revenue(A) and Adjusted EBITDA(A) margins. We have a strong balance sheet and strong Free Cash 
Flow(A) generating profile to support our long-term business objectives. 

Important factors affecting our results from operations 
Our  business  is  subject  to  a  variety  of  risks  and  uncertainties,  and  the  targets  described  above  contain  forward-looking 
information.  Please  refer  to  the  “Cautionary  Note  Regarding  Forward-Looking  Information”  contained  in  this  MD&A  for  a 
description of the risks that impact our business and that could cause our financial results to vary. 

Financial Performance 
The following is a discussion of our consolidated financial condition and results of operations for the years ended September 
30, 2022 and 2021.  

Review of Operations - For the year ended September 30, 2022 
We conduct our business in the U.S. and Canada through three reportable segments: (i) U.S. appraisal (“U.S. Appraisal”); (ii) 
U.S.  title  (“U.S.  Title”);  and  (iii)  Canada  or  Canadian.  Expenses  attributable  to  corporate  activities  are  recorded  in  our 
Corporate segment. Please refer to the tables in the “Foreign Currency Exchange Rates” section of this MD&A for additional 
details regarding the impact foreign currency exchange (“FX”) had on our consolidated operating results for the year ended 
September 30, 2022.  

Consolidated 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

Year ended September 30 
% 
Change 

Change   

2021   

504,107  $ 
339,815  $ 
107,499  $ 
5,045  $ 

(164,465)  
(85,612)  
(27,904)  
(515)  

-32.6% 
-25.2% 
-26.0% 
-10.2% 

2022   

339,642  $ 
254,203  $ 
79,595  $ 
4,530  $ 

85,439  $ 
25.2%   
7,379  $ 
8.6%   

164,292  $ 
32.6%   
59,201  $ 
36.0%   

(78,853)  
-7.4%  
(51,822)  
-27.4%  

-48.0% 
-22.7% 
-87.5% 
-76.1% 

Revenues 
Consolidated revenues declined due to lower revenues across all three segments. Revenues in our U.S. Appraisal segment 
declined  due  to  lower  addressable  mortgage  origination  volumes,  partially  offset  by  net  market  share  gains  with  existing 
clients,  new  client  additions  and  higher  home  equity  and  default  volumes  serviced.  The  revenue  decline  in  our  U.S.  Title 
segment was due primarily to lower refinance mortgage origination market volumes, our strategic decisions to focus on our 
centralized operations and long-term centralized franchise clients which changed our client portfolio, the rationalization of 
our  diversified  title  business  to  align  with  our  long-term  market  share  objectives,  lower  home  equity  revenues  and  certain 
clients  ceasing  their  mortgage  origination  operations due  to  recent  market conditions  for refinance  mortgage  origination 
activity.  Excluding  the  impact  of  FX,  Canadian  segment  revenues  increased  modestly  on  higher  insurance  inspection 
revenues while appraisal services were flat as net market share gains were offset by lower market volumes. 

Transaction costs 
Transaction costs declined on a consolidated basis across all three segments. Transaction costs in our U.S. Appraisal segment 
declined for the same reasons outlined in the revenue discussion above and lower transaction costs in our U.S. Title segment 
reflect lower centralized, diversified and other volumes serviced, as outlined in the revenue discussion above. Transaction 
costs in our Canadian segment declined due to FX and for the same reasons outlined in the revenue discussion above.  

Operating expenses 
In fiscal 2022, we actively managed our cost structure to align with lower market volumes for mortgage origination activity, 
which included a reduction in employee headcount of nearly 50% at the end of fiscal 2022 compared to the end of fiscal 

16

 
 
 
 
   
   
   
 
    
   
   
  
 
 
   
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

2021.  The  decline  in  consolidated  operating  expenses was  due  primarily to  our  U.S.  Title  segment which recorded  a  $25.3 
million decrease due to lower volumes serviced. Of this decline, $20.4 million was attributable to lower payroll and related 
costs and $4.5 million was due to lower courier, office and bank charges, each the result of lower volumes serviced. Operating 
expenses in our U.S. Appraisal segment declined $1.0 million due to lower payroll and related costs of $0.8 million, due to of 
lower  origination  volumes  serviced,  and  lower  computer  expense,  which  was  partially  offset  by  higher  home  equity  and 
default  volumes  serviced.  Canadian  segment  operating  expenses  increased  $0.4  million  due  primarily  to  higher  other 
expenses, partially offset by FX. Corporate operating expenses declined $2.0 million due to lower payroll and related costs of 
$1.9 million, reflecting lower Corporate segment headcount, lower bonus and stock-based compensation expenses and FX. 

Amortization 
Amortization declined due to fully amortized intangible assets and lower amortization attributable to a right-of-use asset which 
we subleased in fiscal 2022, each recorded in our U.S. Appraisal segment. 

Net Revenue(A) and Adjusted EBITDA(A) 
On a consolidated basis, Net Revenue(A) declined on lower revenues generated by our U.S. Appraisal and U.S. Title segments, 
partially  offset  by  modestly  higher  Net  Revenue(A)  generated  by  our  Canadian  segment.  U.S.  Appraisal  Net  Revenue(A) 
declined  due  to  lower  addressable  mortgage  origination  volumes  partially  offset  by  net  market  share  gains  with  existing 
clients, new client additions and higher home equity and default volumes serviced. The decline in U.S. Title Net Revenue(A) 
was due primarily to lower refinance mortgage origination market volumes, our strategic decisions to focus on our centralized 
operations and long-term centralized franchise clients which changed our client portfolio, the rationalization of our diversified 
title  business  to  align with  our  long-term  market  share objectives,  lower  home equity volumes  serviced  and certain clients 
ceasing their mortgage origination operations due to recent market conditions for refinance mortgage origination activity. 
Net Revenue(A) margins expanded in our U.S. Appraisal and Canadian segments, but contracted in our U.S. Title segment.  
The increase in Net Revenue(A) margins in our U.S. Appraisal segment was due to leveraging our field professional network in 
a lower market environment in the second half of fiscal 2022, which was partially offset by the increase in lower margin home 
equity volumes serviced. The decline in U.S. Title Net Revenue(A) margins was due to a higher proportion of lower margin home 
equity  volumes  serviced  and  a  lower  proportion  of  incoming  order  volumes  that  closed.  The  increase  in  Net  Revenue(A) 
margins in our Canadian segment was the result of leveraging our field professional network in a lower market environment, 
which  was  most  notable  in  the  last  two  quarters  of  fiscal  2022,  and  realizing  higher  Net  Revenue(A) margins  on  insurance 
inspection  services  supplied.  We  recognized  lower  consolidated  Adjusted  EBITDA(A)  and  Adjusted  EBITDA(A)  margins  due 
primarily to the financial performance of our U.S. Title and U.S. Appraisal segments, owing, in large part, to lower addressable 
mortgage origination volumes.  

U.S. Appraisal 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

Revenues - purchase 
Revenues - refinance 

Revenues - other  

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

  $ 
  $ 
  $ 

17

Year ended September 30 
% 
Change 

Change   

2021   

322,109  $ 
252,846  $ 
29,466  $ 
1,485  $ 

(71,193)  
(57,440)  
(953)  
(557)  

-22.1% 
-22.7% 
-3.2% 
-37.5% 

2022   

250,916  $ 
195,406  $ 
28,513  $ 
928  $ 

55,510  $ 
22.1%   
26,997  $ 
48.6%   

69,263  $ 
21.5%   
39,797  $ 
57.5%   

(13,753)  
0.6%  
(12,800)  
-8.9%  

-19.9% 
2.8% 
-32.2% 
-15.5% 

98,203  $ 
122,835  $ 
29,878  $ 

113,437  $ 
187,140  $ 
21,532  $ 

(15,234)  
(64,305)  
8,346   

-13.4% 
-34.4% 
38.8% 

 
 
 
 
   
   
   
 
    
   
   
  
 
 
   
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
   
   
   
 
     
   
   
  
 
   
   
   
 
 
   
   
   
 
   
   
   
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Market share - purchase mortgage originations 

(expressed in whole units) 

Estimated market volumes  
Non-addressable market volumes 
Estimated addressable market volumes 
Real Matters volumes  
Real Matters market share 

Market share - refinance mortgage originations 

(expressed in whole units) 

Estimated market volumes  
Non-addressable market volumes 
Estimated addressable market volumes 
Real Matters volumes  
Real Matters market share 

Year ended September 30 
2021 

2022   

4,268,656 
(685,764)   
3,582,892 
146,092 

4.1%   

4,985,040 
(722,452) 
4,262,588 
185,475 
4.4% 

Year ended September 30 
2021 

2022   

2,738,730 
(1,207,649)   
1,531,081 
185,666 

12.1%   

7,102,726 
(3,804,002) 
3,298,724 
326,116 
9.9% 

Revenues 
U.S. Appraisal revenues declined due to lower addressable mortgage origination volumes, partially offset by net market share 
gains with existing clients and new client additions. Other revenues increased due to higher market volumes for home equity 
and  default  volumes  serviced,  market  share  gains  with  existing  clients  and  new  client  additions.  We  estimate  that  the 
addressable mortgage origination market declined 32% year-over-year, which compares to a decrease of 26% for purchase 
and refinance origination revenues combined.  

Transaction costs 
Transaction costs in our U.S. Appraisal segment declined for the reasons outlined in the revenue discussion above, partially 
offset by higher transaction costs incurred in the first half of fiscal 2022 from servicing a higher proportion of complex properties. 

Operating expenses 
Operating expenses in our U.S. Appraisal segment declined $1.0 million. Payroll and related costs declined $0.8 million, due 
to lower origination volumes serviced, and computer expenses declined $0.1 million, which was partially offset by higher home 
equity and default volumes serviced. 

Amortization 
Amortization declined due to fully amortized intangible assets and lower amortization attributable to a right-of-use asset which 
we subleased in fiscal 2022. 

Net Revenue(A) and Adjusted EBITDA(A) 
Net Revenue(A) in our U.S. Appraisal segment declined due to lower addressable mortgage origination volumes partially offset 
by net market share gains with existing clients, new client additions and higher home equity and default volumes serviced. 
Net Revenue(A) margins expanded in our U.S. Appraisal segment as we leveraged our field professional network in a lower 
market environment in the second half of fiscal 2022, which was partially offset by the increase in lower margin home equity 
volumes  serviced.  We  recognized  lower  consolidated  Adjusted  EBITDA  and  Adjusted  EBITDA(A)  margins  due  to  lower  Net 
Revenue(A) partially offset by higher Net Revenue(A) margins, as outlined above, owing, in large part, to lower addressable 
mortgage origination market volumes. 

18

 
   
   
   
   
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
   
   
 
 
   
   
   
 
 
   
   
   
 
 
   
   
   
   
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
   
   
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

U.S. Title 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

Revenues - centralized title 
Revenues - diversified title 

Revenues - other 

2022   

36,542  $ 
13,493  $ 
31,133  $ 
3,141  $ 

23,049  $ 
63.1%   
(8,084)  $ 
-35.1%   

30,036  $ 
1,523  $ 
4,983  $ 

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

  $ 
  $ 
  $ 

Market share - refinance mortgage originations     

(expressed in whole units) 

Estimated market volumes  
Real Matters volumes(1) 
Real Matters market share 
Note 
(1)  U.S. Title volumes exclude home equity title search, diversified and REO volumes. 

Year ended September 30 
% 
Change 

Change   

2021   

129,538  $ 
41,299  $ 
56,455  $ 
2,954  $ 

(92,996)  
(27,806)  
(25,322)  
187   

-71.8% 
-67.3% 
-44.9% 
6.3% 

88,239  $ 
68.1%   
31,784  $ 
36.0%   

(65,190)  
-5.0%  
(39,868)  
-71.1%  

-73.9% 
-7.3% 
-125.4% 
-197.5% 

116,866  $ 
7,232  $ 
5,440  $ 

(86,830)  
(5,709)  
(457)  

-74.3% 
-78.9% 
-8.4% 

Year ended September 30 
2021 

2022   

2,738,730 
31,537 

1.2%   

7,102,726 
129,680 
1.8% 

Revenues 
The revenue decline in our U.S. Title segment was due primarily to lower refinance mortgage origination market volumes, our 
strategic  decisions  to  focus  on  our  centralized  operations  and  long-term  centralized  franchise clients  which changed  our 
client portfolio, the rationalization of our diversified title business to align with our long-term market share objectives, lower 
home equity revenues and certain clients ceasing their mortgage origination operations due to recent market conditions for 
refinance mortgage origination activity. We estimate the refinance mortgage origination market declined 61% year-over-
year, which compares to a decrease of 74% for centralized title revenues.  

Transaction costs 
Transaction  costs  in  our  U.S.  Title  segment  declined  due  to  lower  centralized,  diversified  and  other  volumes  serviced,  as 
outlined in the revenue discussion above. 

Operating expenses 
Operating expenses in our U.S. Title segment declined $25.3 million due to lower payroll and related costs of $20.4 million and 
lower courier, office and bank charges of $4.5 million, each the result of lower volumes serviced. 

Amortization 
Amortization increased on higher amortization for computer equipment. 

Net Revenue(A) and Adjusted EBITDA(A) 
The  decline  in  Net  Revenue(A)  was  due  primarily  to  lower  refinance  mortgage  origination  market  volumes,  our  strategic 
decisions  to  focus  on  our  centralized  operations  and  long-term  centralized  franchise  clients  which  changed  our  client 
portfolio, the rationalization of our diversified title business to align with our long-term market share objectives, lower home 
equity volumes serviced and certain clients ceasing their mortgage origination operations due to recent market conditions 
for refinance mortgage origination activity. The decline in U.S. Title Net Revenue(A) margins was due to a higher proportion of 
lower margin home equity volumes serviced and a lower proportion of incoming order volumes that closed. We recognized 
lower Adjusted EBITDA(A) and Adjusted EBITDA(A) margins due to lower Net Revenue(A) and Net Revenue(A) margins, as outlined 
above, owing, in large part, to lower refinance mortgage origination market volumes. 

19

 
   
   
   
 
    
   
   
  
 
 
   
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
   
   
   
 
     
   
   
  
 
   
   
   
 
 
   
   
   
 
   
   
   
 
 
   
   
   
   
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Canada 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

2022   

52,184  $ 
45,304  $ 
2,397  $ 
-  $ 

6,880  $ 
13.2%   
4,483  $ 
65.2%   

Year ended September 30 
% 
Change 

Change   

2021   

52,460  $ 
45,670  $ 
2,013  $ 
-  $ 

6,790  $ 
12.9%   
4,777  $ 
70.4%   

(276)  
(366)  
384   
-   

-0.5% 
-0.8% 
19.1% 
0.0% 

90   
0.3%  
(294)  
-5.2%  

1.3% 
2.3% 
-6.2% 
-7.4% 

Revenues 
Excluding the impact of FX, Canadian segment revenues increased modestly on higher insurance inspection revenues while 
appraisal services were flat as net market share gains were offset by lower market volumes. Canadian segment revenues 
from appraisal and insurance inspection services were $48.9 million and $3.3 million, respectively, in fiscal 2022, compared to 
$49.4 million and $3.1 million in fiscal 2021. 

Transaction costs 
Transaction costs in our Canadian segment declined due to FX.  

Operating expenses 
Canadian segment operating expenses increased $0.4 million due primarily to higher other expenses, partially offset by FX. 

Amortization 
Amortization was unchanged between fiscal 2022 and fiscal 2021. 

Net Revenue(A) and Adjusted EBITDA(A) 
Net  Revenue(A)  in  our  Canadian  segment  increased  modestly  due  to  net  market  share  gains  for  appraisal  services  and 
modestly higher insurance inspection revenues, partially offset by lower market volumes for appraisal services. Net Revenue(A) 
margins in our Canadian segment increased as we leveraged our field professional network in a lower market environment, 
which was most notable in the last two quarters of fiscal 2022, and realizing higher Net Revenue(A) margins from insurance 
inspection services supplied. Adjusted EBITDA(A) and Adjusted EBITDA(A) margins declined due to higher other expenses. 

Corporate and other items 

Year ended September 30 
% 
Change 

Change   

2021   

2022   

Operating expenses 
Amortization 
Loss on disposal of  
  property and equipment 
Other non-operating costs 
Restructuring expenses 
Impairment of goodwill 
Interest expense 
Interest income 
Net foreign exchange 
  (gain) loss 
Gain on fair value 
  of warrants 
Net income tax (recovery) 
 expense 

  $ 
  $ 

  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

  $ 

20

17,552  $ 
461  $ 

19,565  $ 
606  $ 

(2,013)  
(145)  

-10.3% 
-23.9% 

603  $ 
66  $ 
1,542  $ 
17,296  $ 
264  $ 
(134)  $ 

-  $ 
-  $ 
76  $ 
-  $ 
430  $ 
(151)  $ 

603   
66   

0.0% 
0.0% 
1,466    1928.9% 
0.0% 
-38.6% 
-11.3% 

17,296   
(166)  
17   

(5,725)  $ 

7,359  $ 

(13,084)  

-177.8% 

(249)  $ 

(2,084)  $ 

1,835   

-88.1% 

(3,084)  $ 

13,038  $ 

(16,122)  

-123.7% 

 
   
   
   
 
    
   
   
  
 
 
   
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
 
 
 
 
 
   
   
 
    
   
   
  
 
 
   
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
  
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
     
   
   
  
   
   
   
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Operating expenses 
Corporate operating expenses declined $2.0 million due to lower payroll and related costs of $1.9 million, reflecting lower 
Corporate segment headcount, lower bonus and stock-based compensation expenses and FX. 

Amortization 
The decline in amortization expense was due to fully amortized computer equipment, furniture and fixtures and leasehold 
improvements. 

Loss on disposal of property and equipment 
The loss on disposal of property and equipment incurred in fiscal 2022 was due to an adjustment to a right-of-use asset related 
to the remeasurement of a lease liability and the disposal of leasehold improvements attributable to the right-of-use asset.  

Other non-operating costs 
Other non-operating costs incurred in fiscal 2022 represent professional fees for advisory services. 

Restructuring expenses 
Higher restructuring expenses incurred in fiscal 2022 represent severance costs associated with changes in our management 
structure. 

Impairment of goodwill 
In fiscal 2022, we recognized an impairment charge for goodwill attributable to our U.S. Title segment due to the continued 
decline in economic and market conditions for mortgage origination refinance activity.  

Interest expense 
The decline in interest expense reflects lower standby fees incurred due to the maturity of our credit facility in April 2021 and 
lower interest expense attributable to lease liabilities. 

Interest income 
The modest decline in interest income was due to lower invested cash balances as a result of significant share purchases 
under our NCIB (defined below), partially offset by higher returns on invested cash balances in fiscal 2022.  

Net foreign exchange (gain) loss 
Net foreign exchange gains or losses represent non-cash gains or losses on long-term financing arrangements between our 
Canadian and U.S. entities within the consolidated group of companies. The resulting gain in fiscal 2022 and comparative loss 
in fiscal 2021 were the result of changes in the FX rate between the Canadian and U.S. dollar. 

Gain on fair value of warrants 
In fiscal 2022, our share price declined in the period prior to the exercise of all remaining outstanding warrants, and in fiscal 
2021  our  share  price  also  declined,  resulting  in  a  reduction  to  our  warrant  liability  accrual  and  the  recognition  of  a 
corresponding gain on the fair value of warrants.  

Income tax (recovery) expense 
We recorded a loss before income tax expense of $12.3 million in fiscal 2022. Income tax calculated at the statutory income 
tax rate, including foreign income subject to a different statutory tax rate, resulted in an income tax recovery of $3.1 million. 
Income tax adjustments arising from corporate tax returns filed for the previously completed fiscal year resulted in income tax 
expense of $1.7 million, which was offset by non-deductible expenses and non-taxable income of $2.5 million. Minimum and 
state  tax  expense  and  the  impact  of  a  statutory  income  tax  rate  change  of  $0.6  million,  in  aggregate,  represented  the 
balance of change to income tax recovered in fiscal 2022. 

21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Review of Operations - For the three months ended September 30, 2022 
Please refer to the tables in the “Foreign Currency Exchange Rates” section of this MD&A for additional details regarding the 
impact FX had on our consolidated operating results for the three months ended September 30, 2022. 

Consolidated 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

2022   

58,200  $ 
43,833  $ 
15,784  $ 
1,088  $ 

14,367  $ 
24.7%   
(1,112)  $ 
-7.7%   

Three months ended September 30 
% 
Change 

Change   

2021   

125,583  $ 
90,592  $ 
24,478  $ 
1,249  $ 

(67,383)  
(46,759)  
(8,694)  
(161)  

-53.7% 
-51.6% 
-35.5% 
-12.9% 

34,991  $ 
27.9%   
10,987  $ 
31.4%   

(20,624)  
-3.2%  
(12,099)  
-39.1%  

-58.9% 
-11.5% 
-110.1% 
-124.5% 

Revenues 
Consolidated revenues declined due to lower revenues generated across all three segments. Revenues in our U.S. Appraisal 
segment declined due to lower addressable mortgage origination volumes, partially offset by net market share gains with 
existing clients, new client additions and higher home equity and default volumes serviced. The revenue decline in our U.S. 
Title segment was due primarily to lower refinance mortgage origination market volumes, our strategic decisions to focus on 
our centralized operations and long-term centralized franchise clients which changed our client portfolio, the rationalization 
of our diversified title business to align with our long-term market share objectives and certain clients ceasing their mortgage 
origination  operations  due  to  recent  market  conditions  for  refinance  mortgage  origination  activity.  Canadian  segment 
revenues  were  lower  due  to  FX,    lower  market  volumes  for  appraisal  services  and  modestly  lower  insurance  inspection 
revenues, partially offset by net market share gains for appraisal services.  

Transaction costs 
Transaction costs declined on a consolidated basis across all three segments due in large part to lower addressable mortgage 
origination volumes as outlined in the revenue discussion above and transaction costs in our Canadian segment were also 
lower due to FX.    

Operating expenses 
The  decline  in  consolidated  operating  expenses was due  primarily to  our  U.S.  Title  segment which recorded  a  $7.1  million 
decline due to lower volumes serviced. Of this decline, $6.0 million was attributable to lower payroll and related costs and 
$1.0 million was due to lower courier, office and bank charges. Operating expenses in our U.S. Appraisal segment declined 
$1.0 million on lower payroll and related costs of $0.9 million and lower computer and communication expenses of $0.1 million. 
Operating expenses in our Canadian segment were flat to the same quarter last year, while Corporate operating expenses 
declined $0.6 million due to lower payroll and related costs of $0.5 million, reflecting lower Corporate segment headcount, 
lower bonus and stock-based compensation expenses and FX. Had the reduction in force we effected in the fourth quarter 
of fiscal 2022 been in effect for the full quarter, consolidated operating expenses would have declined 42% year-over-year. 

Amortization 
Amortization declined due to fully amortized intangible assets and lower amortization attributable to a right-of-use asset which 
we subleased in the second quarter of fiscal 2022, each recorded in our U.S. Appraisal segment. 

Net Revenue(A) and Adjusted EBITDA(A) 
On a consolidated basis, Net Revenue(A) declined on lower revenues generated by our U.S. Appraisal and Title segments and 
modestly lower Net Revenue(A) generated by our Canadian segment. U.S. Appraisal Net Revenue(A) declined due to lower 
addressable mortgage origination volumes partially offset by net market share gains with existing clients, new client additions 
and higher home equity and default volumes serviced. The decline in U.S. Title Net Revenue(A) was due primarily to lower 
refinance mortgage origination market volumes, our strategic decisions to focus on our centralized operations and long-term 
centralized franchise clients which changed our client portfolio, the rationalization of our diversified title business to align with 
our long-term market share objectives and certain clients ceasing their mortgage origination operations due to recent market 
conditions for refinance mortgage origination activity.  Net Revenue(A) margins expanded in our U.S. Appraisal and Canadian 
segments, but contracted in our U.S. Title segment. The increase in Net Revenue(A) margins in our U.S. Appraisal segment was 

22

 
 
   
   
   
 
    
   
   
  
 
 
  
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
 
 
  
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

due to leveraging our field professional network in a lower market environment, which was partially offset by the increase in 
lower margin home equity volumes serviced. The decline in U.S. Title Net Revenue(A) margins was due to a higher proportion 
of lower margin home equity volumes serviced and a lower proportion of incoming order volumes that closed. The increase 
in  Net Revenue(A) margins  in  our  Canadian  segment was  the  result  of  leveraging  our  field  professional  network  in  a  lower 
market environment, partially offset by lower Net Revenue(A) margins realized on insurance inspection services supplied. We 
recognized lower consolidated Adjusted EBITDA(A) and Adjusted EBITDA(A) margins due primarily to the financial performance 
of our U.S. Title and U.S. Appraisal segments, owing, in large part, to lower addressable mortgage origination volumes.  

U.S. Appraisal 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

Revenues - purchase 
Revenues - refinance 

Revenues - other 

2022   

43,908  $ 
32,763  $ 
6,575  $ 
184  $ 

11,145  $ 
25.4%   
4,570  $ 
41.0%   

21,496  $ 
14,483  $ 
7,929  $ 

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

  $ 
  $ 
  $ 

Three months ended September 30 
% 
Change 

Change   

2021   

90,877  $ 
72,073  $ 
7,609  $ 
344  $ 

(46,969)  
(39,310)  
(1,034)  
(160)  

-51.7% 
-54.5% 
-13.6% 
-46.5% 

18,804  $ 
20.7%   
11,195  $ 
59.5%   

31,548  $ 
53,728  $ 
5,601  $ 

(7,659)  
4.7%  
(6,625)  
-18.5%  

-40.7% 
22.7% 
-59.2% 
-31.1% 

(10,052)  
(39,245)  
2,328   

-31.9% 
-73.0% 
41.6% 

Revenues 
U.S. Appraisal revenues declined due to lower addressable mortgage origination volumes, partially offset by net market share 
gains with existing clients and new client additions. Other revenues increased due to higher market volumes for home equity 
and default volumes serviced, market share gains with existing clients and new client additions.  

Transaction costs 
Transaction  costs  in  our  U.S.  Appraisal  segment  declined  for  the  reasons  outlined  in  the  revenue  discussion  above  and 
servicing a lower proportion of complex properties in the fourth quarter of fiscal 2022 versus the same quarter last year. 

Operating expenses 
Operating expenses in our U.S. Appraisal segment declined $1.0 million on lower payroll and related costs of $0.9 million and 
lower computer and communication expenses of $0.1 million. 

Amortization 
Amortization declined due to fully amortized intangible assets and lower amortization attributable to a right-of-use asset which 
we subleased in the second quarter of fiscal 2022. 

Net Revenue(A) and Adjusted EBITDA(A) 
Net Revenue(A) in our U.S. Appraisal segment declined due to lower addressable mortgage origination volumes partially offset 
by net market share gains with existing clients, new client additions and higher home equity and default volumes serviced. 
Net Revenue(A) margins expanded in our in U.S. Appraisal segment as we leveraged our field professional network in a lower 
market  environment,  which  was  partially  offset  by  an  increase  in  lower  margin  home  equity  volumes  serviced.  Adjusted 
EBITDA(A)  margins  contracted  on  lower  Net  Revenue(A),  owing,  in  large  part,  to  lower  addressable  mortgage  origination 
market volumes. 

23

 
 
   
   
   
 
    
   
   
  
 
 
  
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
   
   
   
 
     
   
   
  
 
   
   
   
 
 
   
   
   
 
   
   
   
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

U.S. Title 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

Revenues - centralized title 
Revenues - diversified title 

Revenues - other 

2022   

3,966  $ 
2,217  $ 
4,679  $ 
800  $ 

1,749  $ 
44.1%   
(2,930)  $ 
-167.5%   

2,333  $ 
303  $ 
1,330  $ 

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

  $ 
  $ 
  $ 

Three months ended September 30 
% 
Change 

Change   

2021   

21,831  $ 
7,178  $ 
11,760  $ 
760  $ 

(17,865)  
(4,961)  
(7,081)  
40   

-81.8% 
-69.1% 
-60.2% 
5.3% 

14,653  $ 
67.1%   
2,893  $ 
19.7%   

19,333  $ 
1,175  $ 
1,323  $ 

(12,904)  
-23.0%  
(5,823)  
-187.2%  

-88.1% 
-34.3% 
-201.3% 
-950.3% 

(17,000)  
(872)  
7   

-87.9% 
-74.2% 
0.5% 

Revenues 
The revenue decline in our U.S. Title segment was due primarily to lower refinance mortgage origination market volumes, our 
strategic  decisions  to  focus  on  our  centralized  operations  and  long-term  centralized  franchise clients  which changed  our 
client  portfolio,  the  rationalization  of  our  diversified  title  business  to  align  with  our  long-term  market  share  objectives  and 
certain  clients  ceasing  their  mortgage  origination  operations  due  to  recent  market  conditions  for  refinance  mortgage 
origination activity.  

Transaction costs 
Transaction costs in our U.S. Title segment declined due to lower centralized and diversified volumes serviced, as outlined in 
the revenue discussion above. 

Operating expenses 
Operating expenses in our U.S. Title segment declined $7.1 million due to lower payroll and related costs of $6.0 million, which 
is down from $9.8 million in the fourth quarter of fiscal 2021, and lower courier, office and bank charges of $1.0 million, each 
the result of lower volumes serviced. 

Amortization 
Amortization increased modestly on higher amortization for computer equipment. 

Net Revenue(A) and Adjusted EBITDA(A) 
The  decline  in  Net  Revenue(A)  was  due  primarily  to  lower  refinance  mortgage  origination  market  volumes,  our  strategic 
decisions  to  focus  on  our  centralized  operations  and  long-term  centralized  franchise  clients  which  changed  our  client 
portfolio, the rationalization of our diversified title business to align with our long-term market share objectives and certain 
clients  ceasing  their  mortgage  origination  operations due  to  recent  market conditions  for refinance  mortgage  origination 
activity. The decline in U.S. Title Net Revenue(A) margins was due to a higher proportion of lower margin home equity volumes 
serviced  and  a  lower  proportion  of  incoming  order  volumes  that  closed.  We  recognized  lower  Adjusted  EBITDA(A)  and 
Adjusted EBITDA(A) margins due to lower Net Revenue(A) and Net Revenue(A) margins, as outlined above, owing, in large part, 
to lower refinance mortgage origination market volumes. 

24

 
   
   
   
 
    
   
   
  
 
 
  
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
   
   
   
 
     
   
   
  
 
   
   
   
 
 
   
   
   
 
   
   
   
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Canada 

Revenues 
Transaction costs 
Operating expenses 
Amortization 

Non-GAAP measures 
Net Revenue(A) 
Net Revenue(A) margin 
Adjusted EBITDA(A) 
Adjusted EBITDA(A) margin 

  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

2022   

10,326  $ 
8,853  $ 
515  $ 
-  $ 

1,473  $ 
14.3%   
958  $ 
65.0%   

Three months ended September 30 
% 
Change 

Change   

2021   

12,875  $ 
11,341  $ 
519  $ 
-  $ 

(2,549)  
(2,488)  
(4)  
-   

-19.8% 
-21.9% 
-0.8% 
0.0% 

1,534  $ 
11.9%   
1,015  $ 
66.2%   

(61)  
2.4%  
(57)  
-1.2%  

-4.0% 
20.2% 
-5.6% 
-1.8% 

Revenues 
Canadian  segment  revenues  declined  due  to  lower  market  volumes  for  appraisal  services,  modestly  lower  insurance 
inspection revenues and FX, partially offset by net market share gains for appraisal services. Canadian segment revenues 
from appraisal and insurance inspection services were $9.6 million and $0.7 million, respectively, in the fourth quarter of fiscal 
2022, compared to $12.1 million and $0.8 million in the fourth quarter of fiscal 2021. 

Transaction costs 
Transaction costs in our Canadian segment declined for the same reasons outlined in the revenue discussion above.  

Operating expenses 
Canadian segment operating expenses were flat compared to the fourth quarter of fiscal 2021. 

Amortization 
Amortization was unchanged between the fourth quarter of fiscal 2022 and the fourth quarter of fiscal 2021. 

Net Revenue(A) and Adjusted EBITDA(A) 
Net  Revenue(A)  in  our  Canadian  segment  declined  modestly  due  to  lower  market  volumes  for  appraisal  and  insurance 
inspection services, partially offset by net market share gains for appraisal services. Net Revenue(A) margins in our Canadian 
segment increased as we leveraged our field professional network in a lower market environment, partially offset by lower 
Net  Revenue(A)  margins  from  insurance  inspection  services  supplied.  Adjusted  EBITDA(A)  and  Adjusted  EBITDA(A)  margins 
declined due to lower Net Revenue(A) and operating expenses that were flat compared to the same quarter last year. 

Corporate and other items 

Operating expenses 
Amortization 
Loss on disposal of property and equipment 
Restructuring expenses 
Impairment of goodwill 
Interest expense 
Interest income 
Net foreign exchange 
  gain 
Gain on fair value 
  of warrants 
Net income tax (recovery) 
 expense 

  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

  $ 

  $ 

  $ 

Three months ended September 30 
% 
Change 

Change   

2021   

4,590  $ 
145  $ 
-  $ 
76  $ 
-  $ 
79  $ 
(18)  $ 

-12.5% 
(575)  
-28.3% 
(41)  
367   
0.0% 
893    1175.0% 
0.0% 
-29.1% 
294.4% 

17,296   
(23)  
(53)  

2022   

4,015  $ 
104  $ 
367  $ 
969  $ 
17,296  $ 
56  $ 
(71)  $ 

(5,040)  $ 

(2,300)  $ 

(2,740)  

119.1% 

-  $ 

(863)  $ 

863   

-100.0% 

(6,114)  $ 

3,235  $ 

(9,349)  

-289.0% 

Operating expenses 
Corporate operating expenses declined $0.6 million due primarily to lower payroll and related costs of $0.5 million, reflecting 
lower Corporate segment headcount, lower bonus and stock-based compensation expenses and FX. 

25

 
   
   
   
 
    
   
   
  
 
 
  
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
 
   
   
   
 
 
   
   
   
  
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
 
   
 
 
 
 
 
 
   
   
 
    
   
   
  
 
 
   
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
 
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
     
   
   
  
   
   
   
 
   
   
   
 
     
   
   
  
 
 
   
   
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Amortization 
The  modest  decline  in  amortization  expense  was  due  to  fully  amortized  computer  equipment,  furniture  and  fixtures  and 
leasehold improvements. 

Loss on disposal of property and equipment 
The loss on disposal of property and equipment incurred in the fourth quarter of fiscal 2022 reflects the disposal of leasehold 
improvements attributable to a subleased office space.  

Restructuring expenses 
Higher restructuring expenses incurred in the fourth quarter of fiscal 2022 represent severance costs associated with changes 
in our management structure. 

Impairment of goodwill 
In the fourth quarter of fiscal 2022 we recognized an impairment charge for goodwill attributable to our U.S. Title segment due 
to the continued decline in economic and market conditions for mortgage origination refinance activity.  

Interest expense 
The decline in interest expense reflects lower interest expense on lease liabilities. 

Interest income 
The increase in interest income reflects higher returns on invested cash balances.  

Net foreign exchange gain 
Net foreign exchange gains or losses represent non-cash gains or losses on long-term financing arrangements between our 
Canadian and U.S. entities within the consolidated group of companies. The resulting current and comparative quarter gains 
were the result of changes in the FX rate between the Canadian and U.S. dollar. 

Gain on fair value of warrants 
All  outstanding  warrants  were  fully  exercised  in  the  second  quarter  of  fiscal  2022,  which  resulted  in  no  gain  or  loss  being 
recognized  in  the  fourth  quarter  of  fiscal  2022.  In  the  fourth  quarter  of  fiscal  2021,  our  share  price  declined,  resulting  in  a 
decrease to our warrant liability accrual and the recognition of a corresponding gain on the fair value of warrants.  

Income tax (recovery) expense 
We recorded a loss before income tax expense of $16.1 million in fiscal 2022. Income tax calculated at the statutory income 
tax rate, including foreign income subject to a different statutory tax rate, resulted in an income tax recovery of $4.1 million. 
Income tax recoveries related to non-deductible expenses and non-taxable income totaled $1.4 million.  

Non-GAAP measures  
We prepare our financial statements in accordance with IFRS. However, we consider certain Non-GAAP financial measures 
useful  additional  information  to  assess  our  financial  performance.  These  measures,  which  we  believe  are  widely  used  by 
investors, securities analysts and other interested parties to evaluate our performance, do not have a standardized meaning 
prescribed by GAAP and therefore may not be comparable to similarly titled measures presented by other publicly traded 
companies, nor should they be construed as an alternative to financial measures determined in accordance with IFRS. Non-
GAAP measures include “Adjusted EBITDA”, “Net Revenue”, “Adjusted Net Income or Loss”, “Free Cash Flow” and “Free Cash 
Flow Conversion”. 

(A) 
Adjusted EBITDA  
All  references  to  ‘‘Adjusted  EBITDA’’  in  this  MD&A  are  to  net  income  or  loss  before  stock-based  compensation  expense, 
amortization,  gain  or  loss  on  disposal  of  property  and  equipment,  other  non-operating  costs,  restructuring  expenses, 
impairment  of  goodwill,  interest  expense,  interest  income,  net  foreign  exchange  gain  or  loss,  gain  or  loss  on  fair  value  of 
warrants  and  income  tax  expense  or  recovery.  Adjusted  EBITDA  is  a  measure  of  our  operating  profitability  and  therefore 
excludes  certain  items  that  are  viewed  by  us  as  either  non-cash  (in  the  case  of  stock-based  compensation  expense, 
amortization, gain or loss on disposal of property and equipment, impairment of goodwill, unrealized net foreign exchange 
gain or loss, gain or loss on the fair value of warrants and deferred income taxes) or non-operating (in the case of other non-
operating  costs,  restructuring  expenses,  realized  net  foreign  exchange  gain  or  loss,  interest  expense,  interest  income  and 
current income taxes). Adjusted EBITDA is a useful financial and operating metric for the Company and our board of directors 
and  represents  a  measure  of  our  operating  performance  to  value  our  Company  relative  to  our  peers.  The  reasons  for 
excluding each item are as follows: 

26

 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Stock-based compensation expense: These costs represent non-cash expenses for equity settled stock-based compensation 
awards  and  non-operating  for  certain  restricted  share  unit  (“RSUs”)  awards.  These  amounts  are  recorded  to  operating 
expenses and represent a different class of expense than those included in Adjusted EBITDA. 

Amortization:  As  a  non-cash  item,  amortization  is  not  indicative  of  our  operating  profitability  and  therefore  represents  a 
different class of expense than those included in Adjusted EBITDA. 

Gain  or  loss  on  disposal  of  property  and  equipment:  As  a  non-cash  item,  the  disposal  of  property  and  equipment  is  not 
indicative of our operating profitability and therefore represents a different class of expense than those included in Adjusted 
EBITDA. 

Other  non-operating  costs:  Other  non-operating  costs  represent  non-operating  items  and  include  professional  fees  for 
advisory services not attributable to the operation of the business. These costs are not indicative of continuing operations and 
therefore represent a different class of expense than those included in Adjusted EBITDA. 

Restructuring expenses: Restructuring expenses represent costs attributable to employee severance resulting from changes 
in our management structure. These costs are not indicative of continuing operations and therefore represent a different class 
of expense than those included in Adjusted EBITDA.  

Impairment of goodwill: As a non-cash item, the impairment of goodwill is not indicative of our operating profitability and 
therefore represents a different class of expense than those included in Adjusted EBITDA. 

Interest expense and income: Interest expense or income reflects our debt and equity mix, interest rates, investment strategy 
and  borrowing  position  from  time-to-time.  Accordingly,  interest  expense  or  income  reflects  our  treasury  and  financing 
activities and therefore represents a different class of expense or income than those included in Adjusted EBITDA. 

Net foreign exchange gain or loss: As non-cash items, unrealized net foreign exchange gains or losses are not indicative of 
our  operating  profitability.  Realized  net  foreign  exchange  gains  or  losses  reflect  our  treasury  and  financing  activities  and 
represents a different class of income or expense than those included in Adjusted EBITDA. 

Gain or loss on fair value of warrants: As a non-cash item, gains or losses resulting from the fair value of warrants is not indicative 
of our operating profitability. Gains or losses from the fair value of warrants reflects our treasury and financing activities and 
represents a different class of income or expense than those included in Adjusted EBITDA. 

Income taxes: Income taxes are a function of tax laws and rates and are affected by matters that are separate from our 
daily operations. Income taxes are not indicative of our operating profitability and represents a different class of expense or 
recovery than those included in Adjusted EBITDA. 

The  reconciling  items  between  Adjusted  EBITDA  and  net  income  or  loss  are  detailed  in  the  consolidated  statements  of 
operations  and  comprehensive  income  or  loss  for  the  three  months  and  years  ended  September  30,  2022  and  2021.  The 
reconciling items between net income or loss and Adjusted EBITDA for the three months and years ended September 30, 2022 
and 2021 were as follows: 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

Net (loss) income 
Stock-based compensation expense 
Amortization 
Loss on disposal of property and equipment 
Other non-operating costs 
Restructuring expenses 
Impairment of goodwill 
Interest expense 
Interest income 
Net foreign exchange (gain) loss 
Gain on fair value of warrants 
Income tax (recovery) expense 
Adjusted EBITDA 

(9,968)  $ 
305 
1,088 
367 
- 
969 
17,296 
56 
(71)   
(5,040)   

- 

(6,114)   
(1,112)  $ 

9,055  $ 
474 
1,249 
- 
- 
76 
- 
79 
(18)   
(2,300)   
(863)   
3,235 
10,987  $ 

(9,265)  $ 
1,535 
4,530 
603 
66 
1,542 
17,296 
264 
(134)   
(5,725)   
(249)   
(3,084)   
7,379  $ 

33,080 
2,408 
5,045 
- 
- 
76 
- 
430 
(151) 
7,359 
(2,084) 
13,038 
59,201 

$ 

$ 

27

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Management calculates Adjusted EBITDA as follows: 

Revenues 
Less: Transaction costs 
Less: Operating expenses 
Add: Stock-based compensation expense 
Adjusted EBITDA 

Adjusted EBITDA by reportable segment was as follows: 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

$ 

$ 

58,200  $ 
43,833 
15,784 
305 
(1,112)  $ 

125,583  $ 
90,592 
24,478 
474 
10,987  $ 

339,642  $ 
254,203 
79,595 
1,535 
7,379  $ 

504,107 
339,815 
107,499 
2,408 
59,201 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

U.S. Appraisal 
U.S. Title 
Canada 
Corporate (excluding stock-based compensation expense) 
Consolidated Adjusted EBITDA 

$ 

$ 

4,570  $ 
(2,930)   
958 
(3,710)   
(1,112)  $ 

11,195  $ 
2,893 
1,015 
(4,116)   
10,987  $ 

26,997  $ 
(8,084)   
4,483 
(16,017)   
7,379  $ 

39,797 
31,784 
4,777 
(17,157) 
59,201 

Adjusted EBITDA margin (expressed as Adjusted EBITDA divided by Net Revenue) by reportable segment and consolidated 
was as follows: 

U.S. Appraisal 
U.S. Title 
Canada 

Consolidated Adjusted EBITDA margin (including Corporate, but 
excluding stock-based compensation expense) 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

41.0%   
-167.5%   
65.0%   

59.5%   
19.7%   
66.2%   

48.6%   
-35.1%   
65.2%   

57.5% 
36.0% 
70.4% 

-7.7%   

31.4%   

8.6%   

36.0% 

Net Revenue  
All references to “Net Revenue” in this MD&A are to Adjusted EBITDA plus operating expenses less stock-based compensation 
expense. Net Revenue is an additional measure of our operating profitability and therefore excludes certain items detailed 
below. Net Revenue represents the difference between revenues and transaction costs. Transaction costs represent expenses 
directly  attributable  to  a  revenue  transaction  and  include:  appraisal  costs,  various  processing  fees,  credit  card  fees, 
connectivity fees, insurance inspection costs, closing agent costs, external abstractor costs and external quality review costs. 
Net Revenue is a useful financial and operating metric for us and our board of directors to assess our operating performance 
and serves as a measure to value our Company relative to our peers.  

The reconciling items between net income or loss and Net Revenue for the three months and years ended September 30, 
2022 and 2021 are detailed in the consolidated statements of operations and comprehensive income or loss and were as 
follows: 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

Net (loss) income 
Operating expenses 
Amortization 
Loss on disposal of property and equipment 
Other non-operating costs 
Restructuring expenses 
Impairment of goodwill 
Interest expense 
Interest income 
Net foreign exchange (gain) loss 
Gain on fair value of warrants 
Income tax (recovery) expense 
Net Revenue 

(9,968)  $ 
15,784 
1,088 
367 
- 
969 
17,296 
56 
(71)   
(5,040)   

- 

(6,114)   
14,367  $ 

9,055  $ 

24,478 
1,249 
- 
- 
76 
- 
79 
(18)   
(2,300)   
(863)   
3,235 
34,991  $ 

(9,265)  $ 
79,595 
4,530 
603 
66 
1,542 
17,296 
264 
(134)   
(5,725)   
(249)   
(3,084)   
85,439  $ 

33,080 
107,499 
5,045 
- 
- 
76 
- 
430 
(151) 
7,359 
(2,084) 
13,038 
164,292 

$ 

$ 

28

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Management calculates Net Revenue as follows: 

Revenues 
Less: Transaction costs 
Net Revenue 

Net Revenue by reportable segment was as follows: 

U.S. Appraisal 
U.S. Title 
Canada 
Consolidated Net Revenue 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

$ 

$ 

58,200  $ 
43,833 
14,367  $ 

125,583  $ 
90,592 
34,991  $ 

339,642  $ 
254,203 

85,439  $ 

504,107 
339,815 
164,292 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

$ 

$ 

11,145  $ 
1,749 
1,473 
14,367  $ 

18,804  $ 
14,653 
1,534 
34,991  $ 

55,510  $ 
23,049 
6,880 
85,439  $ 

69,263 
88,239 
6,790 
164,292 

Net  Revenue  margin  (expressed  as  Net  Revenue  divided  by  Revenues)  by  reportable  segment  and  consolidated  was  as 
follows: 

U.S. Appraisal 
U.S. Title 
Canada 
Consolidated Net Revenue margin 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

25.4%   
44.1%   
14.3%   
24.7%   

20.7%   
67.1%   
11.9%   
27.9%   

22.1%   
63.1%   
13.2%   
25.2%   

21.5% 
68.1% 
12.9% 
32.6% 

Adjusted Net Income or Loss 
All references to “Adjusted Net Income or Loss” in this MD&A are to net income or loss before stock-based compensation 
expense, amortization of intangibles, other non-operating costs, restructuring expenses, impairment of goodwill, net foreign 
exchange gain or loss, gain or loss on fair value of warrants, net of the related tax effects. Adjusted Net Income or Loss is a 
term that does not have a standardized meaning prescribed by IFRS and is unlikely to be comparable to similar measures 
used by other entities. Adjusted Net Income or Loss is a measure of our operating profitability and, by definition, excludes 
certain items detailed above. These items are viewed by us as either non-cash (in the case of stock-based compensation 
expense, amortization of intangibles, impairment of goodwill, unrealized net foreign exchange gain or loss and gain or loss on 
fair value of warrants) or non-operating (in the case of other non-operating costs, restructuring expenses and realized net 
foreign exchange gain or loss). Adjusted Net Income or Loss is a useful financial and operating metric for us and our board of 
directors as it represents net income from operations which excludes treasury, capital, acquisition and related costs, non-
operating costs, restructuring expenses and impairment of goodwill. 

The reconciling items between net income or loss and Adjusted Net Income or Loss for the three months and years ended 
September 30, 2022 and 2021 were as follows: 

Net (loss) income 
Stock-based compensation expense 
Amortization of intangibles 
Other non-operating costs 
Restructuring expenses 
Impairment of goodwill 
Net foreign exchange (gain) loss 
Gain on fair value of warrants 
Related tax effects 
Adjusted Net Income 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

$ 

$ 

(9,968)  $ 
305 
351 
- 
969 
17,296 
(5,040)   

- 

(3,868)   
45  $ 

9,055  $ 
474 
404 
- 
76 
- 

(2,300)   
(863)   
703 
7,549  $ 

(9,265)  $ 
1,535 
1,389 
66 
1,542 
17,296 
(5,725)   
(249)   
(4,088)   
2,501  $ 

33,080 
2,408 
1,699 
- 
76 
- 
7,359 
(2,084) 
(1,896) 
40,642 

Free Cash Flow and Free Cash Flow Conversion 
All references to “Free Cash Flow” in this MD&A are to cash generated from operating activities, adjusted for changes in non-
cash working capital items, intangible asset additions, the purchase of property and equipment, income taxes paid, current 
income tax expense, other non-operating costs, restructuring expenses, interest expense net of interest paid and net foreign 

29

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

currency exchange gain or loss net of unrealized foreign currency exchange gain or loss on internal financing arrangements. 
Free Cash Flow is a term that does not have a standardized meaning prescribed by IFRS and is unlikely to be comparable to 
similar measures used by other entities. Free Cash Flow is a measure of our ability to generate cash from operating activities 
and represents a proxy for cash to cover costs, including but not limited to, interest expense, current income taxes, intangible 
asset  additions  and  the  purchase  of  property  and  equipment,  and  by  definition,  excludes  certain  items  detailed  above. 
Excluded items are viewed by us as non-cash (in the case of net foreign currency exchange gain or loss net of unrealized 
foreign exchange gain or loss on internal financing arrangements), or non-operating (in the case of other non-operating costs 
and restructuring expenses). We exclude changes in non-cash working capital items from the calculation of Free Cash Flow, 
as changes in non-cash working capital items are often temporary in nature and reflect the timing of cash receipts for trade 
and other receivables or payments made on account of trade payables or accrued liabilities. We further exclude differences 
attributable to the timing of cash tax and interest payments and have reduced Free Cash Flow by the expense recognized 
for each as recorded in our consolidated statements of operations and comprehensive income or loss. Free Cash Flow is a 
useful financial and operating metric for us and our board of directors as it represents a proxy for our ability to generate cash 
that we can use for other purposes, including but not limited to, the purchase of shares under our NCIB (defined below) and 
future acquisitions or investment. 

All references to “Free Cash Flow Conversion” in this MD&A are to Free Cash Flow divided by Adjusted EBITDA. Free Cash Flow 
Conversion is a useful financial and operating metric for us and our board of directors as it represents a proxy for our ability to 
convert Adjusted EBITDA to Free Cash Flow. 

Cash (utilized in) generated from operating activities 
Less: changes in non-cash working capital items 
Less: intangible asset additions 
Less: purchase of property and equipment 
Add: income taxes paid 
Less: current income tax (recovery) expense 
Add: other non-operating costs 
Add: restructuring expenses 
Less: interest expense net of interest paid 
Add: net foreign currency exchange gain or loss net of 
  unrealized foreign exchange gain or loss on internal    
  financing arrangements 
Free Cash Flow 

Management calculates Free Cash Flow as follows: 

Adjusted EBITDA 
Less: interest expense 
Add: interest income 
Less: current income tax (recovery) expense 
Less: intangible asset additions 
Less: purchase of property and equipment 
Free Cash Flow 

Free Cash Flow Conversion is calculated as follows: 

Free Cash Flow 
Divided by: Adjusted EBITDA 
Free Cash Flow Conversion 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

$ 

(4,813)  $ 
(2,400)   
106 
- 
358 
(282)   
- 
969 
- 

(6,912)  $ 
(13,451)   

- 
47 
4,467 
1,775 
- 
76 
(1)   

17,567  $ 
16,847 
160 
1,015 
4,721 
1,761 
66 
1,542 
- 

25,021 
(16,438) 
- 
3,025 
13,767 
12,099 
- 
76 
35 

$ 

(11)   
(921)  $ 

(157)   
9,104  $ 

200 
4,313  $ 

3,655 
43,798 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

$ 

$ 

(1,112)  $ 
56 
71 
(282)   
106 
- 
(921)  $ 

10,987  $ 
79 
18 
1,775 
- 
47 
9,104  $ 

7,379  $ 
264 
134 
1,761 
160 
1,015 
4,313  $ 

59,201 
430 
151 
12,099 
- 
3,025 
43,798 

Three months ended September 30 
2022   

2021   

Year ended September 30 
2021 

2022   

$ 
$ 

(921)  $ 
(1,112)  $ 
82.8% 

9,104  $ 
10,987  $ 
82.9%   

4,313  $ 
7,379  $ 
58.4%   

43,798 
59,201 
74.0% 

Adjusted EBITDA, Net Revenue, Adjusted Net Income or Loss, Free Cash Flow and Free Cash Flow Conversion should not be 
considered, in isolation, indicators of our financial performance, or as an alternative to, or a substitute for, net income or loss, 
cash from operating activities or other financial statement data presented in our financial statements. 

30

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Dividends  
The Company’s current policy is to not pay dividends. 

Selected Annual Information 

Revenues 
Net (loss) income 
Net (loss) income per weighted average share, basic 
Net (loss) income per weighted average share, diluted 
Total assets 
Total long-term liabilities 

2022   

339,642  $ 
(9,265)  $ 
(0.12)  $ 
(0.12)  $ 
137,004  $ 
4,312  $ 

$ 
$ 
$ 
$ 
$ 
$ 

Year ended September 30 
2020 

2021   

504,107  $ 
33,080  $ 
0.40  $ 
0.39  $ 
194,340  $ 
6,979  $ 

455,945 
42,798 
0.50 
0.47 
249,724 
10,128 

Revenues 
2022-2021 
Please see the “Review of Operations – For the year ended September 30, 2022” section of this MD&A for a detailed discussion 
regarding the change in revenues between fiscal 2022 and fiscal 2021. 

2021-2020 
Consolidated 
Consolidated revenues increased on higher revenues generated by our U.S. Appraisal and Canadian segments. The increase 
in these segments was due in part to higher addressable market volumes, net market share gains and new client additions. 
Canadian  segment  revenues  also  increased  due  to  higher  insurance  inspection  revenues  resulting  from  the  relaxation  of 
certain  COVID-19  restrictions  and  FX.  U.S.  Title  segment  revenues  declined  due  to  the  strategic  decision  to  prioritize  our 
capacity  to  onboard  our  first  Tier  1  and  a  new  Tier  2  client,  which  aligns  with  our  long-term  market  share  objectives.  We 
recorded a decline in diversified title and other revenues due to lower market activity for these services and because we 
rationalized  our  diversified  title  business  in  fiscal  2021  to  strategically  focus  on  centralized  title  services  and  long-term 
centralized franchise clients. 

U.S. Appraisal 
U.S. Appraisal revenues increased due to higher origination (purchase and refinance) market volumes, net market share gains 
and new client additions. Other revenues declined due to lower market volumes for home equity and default services.  

U.S. Title 
Centralized title revenues increased but were tempered by the transition of our centralized title client base due to the launch 
of our first Tier 1 and roll-out of a new Tier 2 client. The rationalization of our diversified title business and lower market activity 
for home equity services resulted in a decrease in revenues between fiscal 2021 and fiscal 2020 for these service offerings. In 
the fourth quarter of fiscal 2020, due to the high level of refinance market volumes, we made the strategic decision to focus 
on our centralized operations and long-term centralized franchise clients and rationalize our diversified title business to align 
with our long-term market share objectives. Revenues attributable to centralized title services increased while diversified title 
revenues declined compared to fiscal 2020. The decline in diversified title revenues was due to lower commercial, search 
and  capital  markets  revenues,  each  attributed  to  lower  market  volumes  for  these  services  and  our  strategic  decision  to 
rationalize this service offering and reallocate internal resources to support our centralized title service offering. The decline in 
other revenues was due to lower market activity for home equity services.  

Canada 
Revenues  in  our  Canadian  segment  increased  due  to higher  appraisal  volumes  serviced  from  market  share gains,  higher 
market volumes and FX, including modestly higher revenues from insurance inspection services resulting from the relaxation 
of certain COVID-19 restrictions.  

Net (loss) income 
2022-2021 
Please see the “Review of Operations – For the year ended September 30, 2022” section of this MD&A for a detailed discussion 
of the components comprising the change in net income between fiscal 2022 and fiscal 2021. 

2021-2020 
Our net income declined in fiscal 2021 compared to fiscal 2020. Factors contributing to this decrease included lower Adjusted 
EBITDA(A) contributions, most notably from our U.S. Title segment, and the decrease in net foreign exchange gains between 

31

 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

periods. The net foreign exchange loss in fiscal 2021 and the comparable gain in fiscal 2020 was due to changes to the FX 
rate between the Canadian and U.S. dollar. These declines were partially offset by higher gains on the fair value of warrants 
due  to  a  decline  in  our  share  price  in  fiscal  2021  and  income  tax  expense  declined  on  lower  income  before  income  tax 
amounts. 

Total Assets  
2022-2021 
Total assets declined $57.3 million between fiscal 2022 and fiscal 2021. Lower cash and cash equivalents of $14.1 million, lower 
trade and other receivables of $26.2 million, lower intangibles of $1.2 million, lower goodwill of $17.3 million and lower property 
and equipment of $4.1 million, was partially offset by higher income taxes recoverable of $0.9 million and higher deferred tax 
assets of $4.7 million. The decrease in cash and cash equivalents was due in large part to the purchase of common shares 
and related costs under our NCIB (defined below) totaling $28.7 million. Income taxes paid of $4.7 million, investments made 
in  property  and  equipment  of  $1.0  million,  primarily  for  end-of-life  computer  equipment,  and  the  net  repayment  of  lease 
liabilities  of  $1.5  million  also  contributed  to  the  decline  in  cash  and  cash  equivalents.  These  outflows  of  cash  and  cash 
equivalents  were  partially  offset  by  a  non-cash  working  capital  recovery  of  $16.8  million,  due  primarily  to  the  timing  of 
payment  from  two  significant  clients  in  our  U.S.  Appraisal  segment  at  the  end  of  fiscal  2021,  and  $7.4  million  of  Adjusted 
EBITDA(A) recognized in fiscal 2022. The decline in intangibles was the result of normal course amortization, while lower goodwill 
reflects an impairment charge attributable to our U.S. Title segment due to the continued decline in economic and market 
conditions for mortgage origination refinance activity. Lower property and equipment balances were due to the disposal of 
a right-of-use asset for a Denver property lease, including the disposal of leasehold improvements attributable to that lease, 
and normal course amortization, partially offset by new equipment additions due primarily to the replacement of end-of-life 
computer equipment. The increase in income taxes recoverable reflects income taxes paid that were higher than the current 
year  provision  for  income  taxes  payable,  partially  offset  by  amounts  payable  in  respect  of  dividend  withholding  tax 
attributable to the transfer of cash between the U.S. and Canada to support the purchase of common shares and related 
costs under our NCIB (defined below). The increase in deferred tax assets is largely attributable to loss carryforwards in our U.S. 
and Canadian operating entities. 

2021-2020 
Total assets declined on lower cash and cash equivalents of $68.9 million, lower intangibles of $1.7 million and lower property 
and equipment of $0.3 million. These declines were partially offset by an increase in trade and other receivables of $15.4 
million and an increase in prepaid expenses totaling $0.8 million. The decrease in cash and cash equivalents was due to the 
purchase of common shares and related costs under our NCIB (defined below) of $97.8 million, a non-cash working capital 
investment of $16.4 million due to the timing of payment from two significant clients in our U.S. Appraisal segment and income 
taxes paid of $13.8 million, partially offset by $59.2 million of Adjusted EBITDA(A) recognized in fiscal 2021. The decline in cash 
and  cash  equivalents  was  also  impacted  by  investments  made  in  property  and  equipment  of  $3.0  million,  representing 
investments in right-of-use assets and computer equipment in our U.S. Title segment in connection with the expansion of our 
operations footprint to Dallas, Texas and Phoenix, Arizona, offset by proceeds received from the exercise of stock options, net 
of issue costs, totaling $3.8 million. The decline in intangibles was the result of normal course amortization and normal course 
amortization of property and equipment outpaced our investment in fiscal 2021, resulting in a lower property and equipment 
balance  in  fiscal  2021  versus  fiscal  2020.  The  increase  in  trade  and  other  receivables  was  due  to  the  timing  of  payments 
received from two significant clients in our U.S. Appraisal segment and the increase in prepaid expenses was due to higher 
insurance premiums due to the insurance market hardening. 

Total Long-Term Liabilities  
2022-2021 
Total  long-term  liabilities  declined  $2.7  million  due  primarily  to  lower  long-term  lease  liabilities  of  $2.0  million,  representing 
normal course lease payments and a reduction to lease liabilities attributable to the reassessment of the Denver property 
lease. The decline in warrant liabilities of $0.7 million reflects the exercise of all remaining warrants in fiscal 2022.  

We  expect  to  satisfy  our  total  long-term  liabilities  as  they  come  due  based  on  our  expectations  of  future  operating 
performance and our current cash and cash equivalents balance. 

2021-2020 
Total long-term liabilities declined on a comparative basis due primarily to a $2.9 million decrease in warrant liabilities. The 
decline in warrant liabilities reflected the exercise of warrants in fiscal 2021 and lower recorded warrant liabilities due to the 
decline in our share price between fiscal 2021 and fiscal 2020. The balance of the decline was due to modestly lower long-
term lease liabilities recorded. 

32

 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Summary of Quarterly Results 

2022 

Q4   

Q3   

Q2   

Q1   

Total 

Revenues 
 U.S. Appraisal 
 U.S. Title 
 Canada 
Total revenues 
Net (loss) income 
Net (loss) income - attributable to 
  common shareholders 
Net (loss) income per weighted 
  average share, basic 
Net (loss) income per weighted 
  average share, diluted 

2021 

Revenues 
 U.S. Appraisal 
 U.S. Title 
 Canada 
Total revenues 
Net income 
Net income - attributable to 
  common shareholders 
Net income per weighted 
  average share, basic 
Net income per weighted 
  average share, diluted 

Revenues 
U.S. Appraisal Segment 

2022 
2021 

Change 

$ 

$ 
$ 

$ 

$ 

$ 

$ 

$ 
$ 

$ 

$ 

$ 

$ 
$ 

$ 

43,908  $ 
3,966 
10,326 
58,200  $ 
(9,968)  $ 

57,299  $ 
5,606 
15,799 
78,704  $ 
(1,424)  $ 

70,374  $ 
10,775 
13,832 
94,981  $ 
(509)  $ 

79,335  $ 
16,195 
12,227 
107,757  $ 
2,636  $ 

250,916 
36,542 
52,184 
339,642 
(9,265) 

(9,960)  $ 

(1,437)  $ 

(545)  $ 

2,670  $ 

(9,272) 

(0.14)  $ 

(0.02)  $ 

(0.01)  $ 

0.03  $ 

(0.12) 

(0.14)  $ 

(0.02)  $ 

(0.01)  $ 

0.03  $ 

(0.12) 

Q4   

Q3   

Q2   

Q1   

Total 

90,877  $ 
21,831 
12,875 
125,583  $ 
9,055  $ 

85,341  $ 
27,720 
16,337 
129,398  $ 
5,262  $ 

76,336  $ 
40,050 
12,442 
128,828  $ 
11,674  $ 

69,555  $ 
39,937 
10,806 
120,298  $ 
7,089  $ 

322,109 
129,538 
52,460 
504,107 
33,080 

9,069  $ 

5,269  $ 

11,538  $ 

7,116  $ 

32,992 

0.11  $ 

0.06  $ 

0.14  $ 

0.08  $ 

0.11  $ 

0.06  $ 

0.13  $ 

0.08  $ 

0.40 

0.39 

Q4   
43,908  $ 
90,877  $ 

Q3   
57,299  $ 
85,341  $ 

Q2   
70,374  $ 
76,336  $ 

Q1   
79,335  $ 
69,555  $ 

Total 
250,916 
322,109 

(46,969)  $ 

(28,042)  $ 

(5,962)  $ 

9,780  $ 

(71,193) 

2022-2021 
U.S. Appraisal revenues increased in the first quarter of fiscal 2022 due to net market share gains and new client additions, 
partially offset by lower addressable mortgage origination market volumes, while other revenues increased on higher market 
volumes for home equity and default services.  

U.S. Appraisal revenues declined in the second, third and fourth quarters of fiscal 2022 due to lower addressable mortgage 
origination  market  volumes,  partially  offset  by  net  market  share gains  with existing  clients  and  new client  additions.  Other 
revenues  increased  due  to  higher  market volumes  for  home  equity  and  default services,  market  share  gains  with  existing 
clients and new client additions. 

33

 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
   
   
   
   
   
 
   
   
   
   
   
 
 
 
   
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

U.S. Title Segment 

2022 
2021 

Change 

Q4   
3,966  $ 
21,831  $ 

Q3   
5,606  $ 
27,720  $ 

Q2   
10,775  $ 
40,050  $ 

Q1   
16,195  $ 
39,937  $ 

Total 
36,542 
129,538 

(17,865)  $ 

(22,114)  $ 

(29,275)  $ 

(23,742)  $ 

(92,996) 

$ 
$ 

$ 

2022-2021 
U.S. Title segment revenues declined in each quarter of fiscal 2022 versus the same quarter in fiscal 2021 due primarily to lower 
refinance mortgage origination market volumes, our strategic decisions to focus on our centralized operations and long-term 
centralized franchise clients which changed our client portfolio, the rationalization of our diversified title business to align with 
our long-term market share objectives, lower home equity revenues in the first three quarters of fiscal 2022 and certain clients 
ceasing their mortgage origination operations due to recent market conditions for refinance mortgage origination activity.  

Canadian Segment – expressed in thousands of Canadian dollars (“C$”) 

2022 
2021 

Change 

Q4   
13,591  $ 
16,221  $ 

Q3   
20,143  $ 
20,242  $ 

Q2   
17,511  $ 
15,788  $ 

Q1   
15,406  $ 
14,080  $ 

Total 
66,651 
66,331 

(2,630)  $ 

(99)  $ 

1,723  $ 

1,326  $ 

320 

$ 
$ 

$ 

2022-2021 
Canadian  segment  revenues  increased  in  the  first  and  second  quarters  of  fiscal  2022  due  to  net  market  share  gains  for 
appraisal services and modestly higher revenues from insurance inspection services resulting from the relaxation of certain 
COVID-19 restrictions.  

Canadian segment revenues declined in the third and fourth quarters of fiscal 2022 due to lower market volumes for appraisal 
services, partially offset by net market share gains for appraisal services. Insurance inspection revenues were modestly higher 
in the third quarter of fiscal 2022 and modestly lower in the fourth quarter of fiscal 2022. 

Net (loss) income 

2022 
2021 

Change 

Q4   
(9,968)  $ 
9,055  $ 

Q3   
(1,424)  $ 
5,262  $ 

Q2   
(509)  $ 
11,674  $ 

Q1   
2,636  $ 
7,089  $ 

Total 
(9,265) 
33,080 

(19,023)  $ 

(6,686)  $ 

(12,183)  $ 

(4,453)  $ 

(42,345) 

$ 
$ 

$ 

Net  income  or  loss  generally  follows the rise  and  fall  in  revenues  due to  the  seasonal  and  cyclical  nature  of our  business. 
However, net income or loss is also impacted by changes in stock-based compensation expense, amortization, gains or losses 
on disposal of property and equipment, other non-operating costs, restructuring expenses, impairment of goodwill, interest 
expense, interest income, net foreign exchange gains or losses and gains or losses on fair value of warrants, which are not 
tied to the seasonal and cyclical nature of our business and fluctuate with other non-operating variables. Net income tax 
expense or recovery also impacts net income or loss. 

2022-2021 
Net  income  in  the  first  quarter  of  fiscal  2022  declined versus  the  first  quarter  in  fiscal  2021  due to  lower  Adjusted  EBITDA(A) 
contributions across each of our segments, but primarily attributable to our U.S. Title segment. The decline in Adjusted EBITDA(A) 
for our U.S. Title segment was due to lower refinance mortgage origination market volumes and our strategic decisions in fiscal 
2021  to  focus  on  our  centralized  operations  and  long-term  centralized  franchise  clients  and  rationalize  our  diversified  title 
business  to  align  with  our  long-term  market  share  objectives.  The  comparative  decline  in  Adjusted  EBITDA(A)  and 
corresponding  impact  to  net  income  between  quarters,  was  partially  offset  by  lower  net  foreign  exchange  losses  of  $5.5 
million, due to a weaker Canadian versus U.S. dollar, and lower income tax expense due to the lower comparative operating 
performance of our U.S. Title segment.  

34

 
 
   
 
 
 
 
   
   
   
   
   
 
 
 
 
   
 
 
 
 
   
   
   
   
   
 
 
 
 
 
   
   
   
   
   
 
   
 
 
 
 
   
   
   
   
   
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Net  income  in  the  second  quarter  of  fiscal  2022  declined  versus  the  second  quarter  in  fiscal  2021  due  to  lower  Adjusted 
EBITDA(A) contributions from our U.S. operating segments, primarily attributable to our U.S. Title segment. The decline in Adjusted 
EBITDA(A)  for  our  U.S.  Title  segment  was  due  to  lower  refinance  mortgage  origination  market  volumes  and  our  strategic 
decisions in fiscal 2021 to focus on our centralized operations and long-term centralized franchise clients and rationalize our 
diversified title business to align with our long-term market share objectives. The comparative decline in Adjusted EBITDA(A) of 
$16.5 million led to a $5.0 million decline in income tax expense between quarters. The decline in gains recognized on the fair 
value of warrants of $0.7 million also contributed to the decline in net income in the second quarter of fiscal 2022 versus the 
same quarter in fiscal 2021.  

We recorded a net loss in the third quarter of fiscal 2022 versus net income in the third quarter of fiscal 2021 due to lower 
Adjusted EBITDA(A) generated by our U.S. operating segments, partially offset by lower Corporate operating expenses. The 
increase  in  foreign  currency  exchange  gains  of  $4.7 million  partially  offset  the  decline  in  net  income  from  lower Adjusted 
EBITDA(A) of $11.7 million versus the third quarter in fiscal 2021. 

We recorded a net loss in the fourth quarter of fiscal 2022 versus net income in the fourth quarter of fiscal 2021 due to the 
recognition of an impairment charge, and corresponding net loss, of $17.3 million  for goodwill attributable to our U.S. Title 
segment due to a continued decline in economic and market conditions for mortgage origination refinance activity. Lower 
Adjusted EBITDA(A) generated by our U.S. operating segments, partially offset by lower Corporate operating expenses, each 
outlined in the “Review of Operations - For the three months ended September 30, 2022” section of this MD&A also contributed 
to the higher net loss in the fourth quarter of fiscal 2022. All outstanding warrants were fully exercised in the second quarter of 
fiscal 2022, accordingly we did not recognize a similar gain on the fair value of warrants that we recognized in the fourth 
quarter of fiscal 2021. These contributors to the higher net loss recorded in the fourth quarter of fiscal 2022 versus fiscal 2021 
were partially offset by higher foreign currency exchange gains of $2.7 million and a higher deferred income tax recovery of 
$7.3 million, reflecting the decline in our financial performance and a deferred tax recovery attributable to the impairment 
of goodwill in our U.S. Title segment.  

Net (loss) income per weighted average share, basic and diluted 
2022-2021 
The change in net income or loss per weighted average share in each quarter of fiscal 2022 versus the comparable quarter 
in fiscal 2021 is detailed above. The comparative change in our diluted weighted average share count was attributable to 
stock-based compensation grants and forfeitures, the exercise of warrants and shares purchased under our NCIB (defined 
below). 

Financial Condition 

Select Consolidated Statement of Financial Position (“Balance Sheet”) Information 

Trade and other receivables 
Intangibles 
Goodwill 
Working capital position 
  - (current assets less current liabilities) 

Trade and other receivables 
Intangibles 
Goodwill 
Working capital position 
  - (current assets less current liabilities) 

U.S. 

Canada 

  Corporate 

Total 

As at September 30, 2022 

18,166  $ 
4,893  $ 
43,181  $ 

1,665  $ 
-  $ 
-  $ 

-  $ 
99  $ 
-  $ 

19,831 
4,992 
43,181 

53,567  $ 

(2,742)  $ 

1,222  $ 

52,047 

U.S. 

Canada 

  Corporate 

Total 

As at September 30, 2021 

44,025  $ 
6,228  $ 
60,477  $ 

1,996  $ 
-  $ 
-  $ 

-  $ 
-  $ 
-  $ 

46,021 
6,228 
60,477 

80,689  $ 

(1,397)  $ 

1,988  $ 

81,280 

$ 
$ 
$ 

$ 

$ 
$ 
$ 

$ 

35

 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
    
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
    
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Trade and other receivables – September 30, 2022 versus September 30, 2021 
Change - Consolidated  
Change - U.S. 
Change - Canada  
Change - Corporate 

$ 
$ 
$ 
$ 

(26,190) 
(25,859) 
(331) 
- 

The  decline  in  trade  and  other  receivables  for  our  U.S.  operations  was  due  in  large  part  to  two  significant  clients  making 
payments to us totaling $17.6 million in the first two business days of fiscal 2022 that were due on or before the end of fiscal 
2021. Both clients are current with amounts owed to us at the end of fiscal 2022. Lower appraisal services supplied by our U.S. 
Appraisal segment, due to lower mortgage origination market volumes, and lower diversified services supplied by our U.S. Title 
segment also contributed to the decline. The decrease in Canadian trade and other receivables was due to lower volumes 
serviced by our Canadian segment in the fourth quarter of fiscal 2022 relative to the same quarter last year, due primarily to 
lower mortgage market volumes.  

Intangibles – September 30, 2022 versus September 30, 2021 
Change - Consolidated  
Change - U.S. 
Change - Canada  
Change - Corporate 

The decline in intangibles was due to normal course amortization recorded in our U.S. segments.  

Goodwill – September 30, 2022 versus September 30, 2021 
Change - Consolidated  
Change - U.S. 
Change - Canada  
Change - Corporate 

$ 
$ 
$ 
$ 

$ 
$ 
$ 
$ 

(1,236) 
(1,335) 
- 
99 

(17,296) 
(17,296) 
- 
- 

In the fourth quarter of fiscal 2022, we recognized an impairment charge for goodwill attributable to our U.S. Title segment 
due to the continued decline in economic and market conditions for mortgage origination refinance activity.  

Working capital position – September 30, 2022 versus September 30, 2021 
Change - Consolidated  
Change - U.S. 
Change - Canada  
Change - Corporate 

$ 
$ 
$ 
$ 

(29,233) 
(27,122) 
(1,345) 
(766) 

Our consolidated working capital position declined on a comparative basis. Total current assets declined $39.4 million while 
total current liabilities declined $10.2 million. The decline in total current assets was due to lower trade and other receivables 
of $26.2 million and lower cash and cash equivalents of $14.1 million, partially offset by higher income taxes recoverable of 
$0.9 million. The decline in trade and other receivables was due in large part to the timing of payments received from two 
significant clients in our U.S. Appraisal segment, coupled with lower appraisal and diversified title volumes serviced, as outlined 
in the trade and other receivables discussion above. The decrease in cash and cash equivalents was due to the purchase of 
common shares and related costs under our NCIB (defined below) totaling $28.7 million. Income taxes paid of $4.7 million, 
investments  made  in  property  and  equipment  of  $1.0  million,  primarily  for  end-of-life  computer  equipment,  and  the  net 
repayment of leases liabilities of $1.5 million also contributed to the decline in cash and cash equivalents. These reductions to 
cash and cash equivalents were partially offset by a non-cash working capital recovery of $16.8 million due primarily to the 
timing  of  payment  from  two  significant  clients  in  our  U.S.  Appraisal  segment  at  the  end  of  fiscal  2021  and  $7.4  million  of 
Adjusted EBITDA(A) recognized in fiscal 2022. The increase in income taxes recoverable reflects higher income taxes paid than 
the current year provision for income taxes payable, partially offset by amounts payable in respect of dividend withholding 
tax attributable to the transfer of cash between the U.S. and Canada to support the purchase of common shares and related 
costs under our NCIB (defined below). The decrease in total current liabilities was due to a decline in trade payables of $9.9 
million  and  a  decline  in  finance  lease  obligations  of  $0.2  million.  The  decline  in  trade  payables  reflects  the  comparative 
decline in volumes serviced by our U.S. operations, while the decline in lease liabilities reflects the normal course payment of 
these obligations and a reduction to lease liabilities attributable to the reassessment of the Denver property lease. 

The working capital position in our U.S. operations declined on a comparative basis. Total current assets declined $36.4 million 
while  total  current  liabilities  declined  $9.3  million.  The  decline  in  total  current  assets  was  due  to  lower  trade  and  other 
receivables  of  $25.9  million  and  lower  cash  and  cash  equivalents  of  $13.1  million,  partially  offset  by  higher  income  taxes 
recoverable  of  $2.6  million.  The  decline  in  trade  and  other  receivables  was  due  in  large  part  to  the  timing  of  payments 

36

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

received from two significant clients in our U.S. Appraisal segment, coupled with lower appraisal and diversified title volumes 
serviced, as outlined in the trade and other receivables discussion above. The decline in cash and cash equivalents was due 
to the movement of cash between the U.S. and Canada to support the purchase of shares under our NCIB (defined below), 
partially offset by the collection of trade and other receivables from the two significant appraisal clients noted above and 
Adjusted EBITDA(A) generated in fiscal 2022. The increase in income taxes recoverable reflects higher income taxes paid than 
the current year provision for income taxes payable. The decrease in total current liabilities was due to a decline in trade 
payables of $9.1 million, reflecting the comparative decline in volumes serviced by our U.S. operations. 

The working capital position in our Canadian and Corporate segments declined on a comparative basis. Total current assets 
declined $2.9 million while total current liabilities declined $0.8 million. The decrease in total current assets was attributable to 
lower cash and cash equivalents of $1.0 million, lower trade and other receivables of $0.3 million and lower income taxes 
recoverable of $1.7 million. The decline in cash and cash equivalents was due to the movement of cash between the U.S. 
and Canada, while the decline in trade and other receivables was due to lower volumes serviced by our Canadian segment 
from lower market volumes, net of market share gains for appraisal services. Lower income taxes recoverable reflects amounts 
payable in respect of dividend withholding tax attributable to the transfer of cash between the U.S. and Canada to support 
the purchase of common shares and related costs under our NCIB (defined below). The decline in total current liabilities was 
due to the decrease in trade payables of $0.8 million due to the comparative decrease in volumes serviced. 

Disclosure of outstanding share capital  

Common shares  
Restricted shares 
Preferred shares 
Total contributed equity 

Common shares  
Restricted shares 
Preferred shares 
Total contributed equity 

September 30, 2022 
$ 

Shares 

72,696   
(101)  
-   
72,595   

227,285 
(311) 
- 
226,974 

November 15, 2022 
$ 

Shares 

72,693   
(101)  
-   
72,592   

227,276 
(311) 
- 
226,965 

Normal course issuer bid (“NCIB”) 
Effective June 11, 2021, we received approval from the Toronto Stock Exchange (“TSX”) to renew our NCIB for a one-year 
period expiring on June 10, 2022. Under the renewed NCIB, we were approved to purchase up to 4 million common shares. 
Daily purchases made on the TSX, or through alternative Canadian trading systems, were limited to a maximum of 153,956 
common shares. Effective November 24, 2021, we received approval from the TSX to amend our NCIB to increase the number 
of common shares available for purchase and cancellation from 4 million to 6 million. Effective May 6, 2022, the Company 
received approval from the TSX to further amend its NCIB to increase the number of common shares available for purchase 
and cancellation from 6 million to 7.6 million.  

Effective June 13, 2022, we received approval from the TSX to renew our NCIB for a one-year period expiring on June 12, 2023. 
Under the renewed NCIB, we are approved to purchase up to 6 million common shares. Daily purchases made on the TSX, or 
through alternative Canadian trading systems, are limited to a maximum of 99,319 common shares. 

Under each NCIB, we were/are permitted to purchase a block of common shares once a week which can exceed the daily 
purchase limit subject to certain conditions, including a limitation that the block cannot be owned by an insider. All shares 
purchased pursuant to the NCIB have been, or will be, cancelled. 

For the year ended September 30, 2022, 6.5 million (2021 – 7.3 million) common shares were purchased and cancelled at an 
aggregate cost of $28.7 million (2021 - $97.8 million). 

As of November 15, 2022, 3 thousand additional common shares were purchased and cancelled or settled since September 
30, 2022. 

37

 
  
 
  
 
  
  
  
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Warrants   
At  September 30, 2022, no previously issued share purchase warrants (“warrants”) remain outstanding and exercisable for 
common shares of the Company (September 30, 2021 – 0.1 million). Each warrant had an exercise price of C$1.38.  

Stock options 
At September 30, 2022, stock options issued and outstanding totaled 4.4 million (September 30, 2021 – 4.6 million) and 3.8 
million (September 30, 2021 – 3.7 million) were exercisable for common shares of the Company.  

RSUs 
At September 30, 2022, RSUs issued and outstanding totaled 0.2 million (September 30, 2021 – nil) and 0.07 million (September 
30, 2021 – nil) were vested but unsettled. 

Liquidity and Capital Resources 

Contractual obligations 

September 30, 2022 

Payments due 

Less than 1 

Total    

year   

1-3 years   

4-5 years    After 5 years 

Leases 
Total contractual obligations 

$ 
$ 

4,522  $ 
4,522  $ 

1,742  $ 
1,742  $ 

2,337  $ 
2,337  $ 

443  $ 
443  $ 

- 
- 

The Company expects that cash and cash equivalents and future operating cash flows will enable the Company to fund its 
ongoing business requirements, including working capital and other contractual obligations. 

Cash flows 

Cash flows generated from (utilized in): 

Operating activities 
Investing activities 
Financing activities 

2022   

Year ended September 30 
Change  

2021   

$ 
$ 
$ 

17,567  $ 
(1,080)  $ 
(30,424)  $ 

25,021  $ 
(2,878)  $ 
(94,050)  $ 

(7,454) 
1,798 
63,626 

Operating activities 
Cash  generated  from  operating  activities  declined  $7.5  million  due  to  a  decline  in  Adjusted  EBITDA(A)  of  $51.8  million  as 
outlined in the “Review of Operations - For the year ended September 30, 2022” section of this MD&A. We also incurred higher 
restructuring charges in fiscal 2022 of $1.5 million resulting from severance costs associated with changes in our management 
structure. These declines were partially offset by an increase in non-cash working capital of $33.3 million and lower income 
taxes paid of $9.0 million, reflecting the decline in our financial performance in fiscal 2022 versus fiscal 2021. The increase in 
non-cash working capital was due in large part to a $42.1 million source of cash in trade and other receivables between fiscal 
2022  and  fiscal  2021.  This  source  of  cash  reflects  the  timing  of  payments  received  from  two  significant  clients  in  our  U.S. 
Appraisal segment, coupled with lower comparative appraisal and diversified volumes serviced due to lower addressable 
mortgage  origination  market  volumes  and  the  strategic  decision  to  rationalize  our  diversified  title  business.  Lower  trade 
payables partially offset the source of cash from trade and other receivables, representing a $12.3 million change in the use 
of cash between fiscal 2022 and fiscal 2021. This decline was due to the comparative decrease in volumes serviced across 
our operations due to lower market volumes. Changes in FX gains and losses due to changes in the Canadian dollar relative 
to its U.S. counterpart, represents the balance of the year-over-year change in cash generated from operating activities.  

Investing activities 
Cash utilized in investing activities declined on a comparative basis by $1.8 million. Investments made in fiscal 2021 for right-
of-use assets and computer equipment in our U.S. Title segment were not required in fiscal 2022.  

Financing activities 
Cash utilized in financing activities declined on a comparative basis by $63.6 million. The purchase of shares under our NCIB 
declined $69.1 million between fiscal 2022 and fiscal 2021. This decline was partially offset by lower proceeds of $1.4 million 
received  from  lease  liabilities,  lower  proceeds  received  from  the  exercise  of  stock  options  totaling  $3.5  million  and  the 
purchase of restricted shares held in trust for the benefit of certain executives of $0.5 million. 

38

 
 
 
 
 
   
  
 
  
 
  
 
 
   
   
   
   
   
 
 
 
    
 
 
  
 
  
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
     
     
  
  
     
     
  
  
     
     
  
  
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Foreign Currency Exchange Rates 
Although  our  functional  currency  is  the  Canadian  dollar,  we  have  elected  to  report  our  financial  results  in  U.S.  dollars  to 
improve the comparability of our financial results with our peers. Reporting our results in U.S. dollars also reduces the impact 
foreign currency exchange fluctuations have on our reported amounts because our complement of assets and operations 
are larger in the U.S. than they are in Canada.  

Our consolidated financial position and operating results have been translated to U.S. dollars applying FX rates outlined in the 
table below. FX rates are expressed as the amount of U.S. dollars required to purchase one Canadian dollar and represents 
the daily average rate published by the Bank of Canada.  

Consolidated 
Balance 

Sheet   

Fiscal 2022 
Consolidated  
Statement of Operations and 
Comprehensive Income or 

Consolidat- 
ed Balance 

loss   

Sheet   

Fiscal 2021 
Consolidated  
Statement of Operations and 
Comprehensive Income or 
loss 

Current 

Average 

Cumulative 
Average 

Current 

Average 

Cumulative 
Average 

December 31 
March 31 
June 30 
September 30 

$ 
$ 
$ 
$ 

0.7888  $ 
0.8003  $ 
0.7760  $ 
0.7296  $ 

0.7936  $ 
0.7897  $ 
0.7834  $ 
0.7656  $ 

0.7936  $ 
0.7917  $ 
0.7889  $ 
0.7829  $ 

0.7854  $ 
0.7952  $ 
0.8068  $ 
0.7849  $ 

0.7675  $ 
0.7895  $ 
0.8143  $ 
0.7936  $ 

0.7675 
0.7783 
0.7900 
0.7909 

FX Impact on Consolidated Results 
The following tables have been prepared to assist readers in assessing the FX impact on select operating results for the three 
months and year ended September 30, 2022. 

   Three months ended September 

2021   

2022   

2022   

  (as reported) 

  (as reported) 

(FX impact) 

2022 
(current 
period 
amounts 
applying 
prior period 
FX rate) 

Consolidated Statement of Operations 
Revenues 
Transaction costs 
Operating expenses 
Net income (loss) 

Net Revenue(A) 

Adjusted EBITDA(A) 

$ 
$ 
$ 
$ 

$ 

$ 

Adjusted Net Income (Loss) (A) 
$ 
Note: (A) – Please refer to the “Non-GAAP measures” section of this MD&A 

125,583  $ 
90,592  $ 
24,478  $ 
9,055  $ 

58,200  $ 
43,833  $ 
15,784  $ 
(9,968)  $ 

34,991  $ 

14,367  $ 

10,987  $ 

(1,112)  $ 

7,549  $ 

45  $ 

(473)  $ 
(410)  $ 
(183)  $ 
97  $ 

(63)  $ 

106  $ 

123  $ 

58,673 
44,243 
15,967 
(10,065) 

14,430 

(1,218) 

(78) 

39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
    
   
   
   
   
 
   
   
   
   
   
   
   
   
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Year ended September 30 

2021   

2022   

2022   

  (as reported) 

  (as reported) 

(FX impact) 

2022 
(current year 
amounts 
applying 
prior year FX 
rate) 

Consolidated Statement of Operations 
Revenues 
Transaction costs 
Operating expenses 
Net income (loss) 

Net Revenue(A) 

Adjusted EBITDA(A) 

$ 
$ 
$ 
$ 

$ 

$ 

Adjusted Net Income(A) 
$ 
Note: (A) – Please refer to the “Non-GAAP measures” section of this MD&A 

Critical Accounting Estimates 

504,107  $ 
339,815  $ 
107,499  $ 
33,080  $ 

339,642  $ 
254,203  $ 
79,595  $ 
(9,265)  $ 

164,292  $ 

85,439  $ 

59,201  $ 

40,642  $ 

7,379  $ 

2,501  $ 

(530)  $ 
(460)  $ 
(203)  $ 
114  $ 

(70)  $ 

117  $ 

137  $ 

340,172 
254,663 
79,798 
(9,379) 

85,509 

7,262 

2,364 

General 
We use information from our financial statements, prepared in accordance with IFRS and expressed in U.S. dollars, to prepare 
our MD&A. Our financial statements include estimates and judgments that affect the reported amount of our assets, liabilities, 
revenues, expenses and, where and as applicable, disclosures of contingent assets and liabilities. On a periodic basis, we 
evaluate our estimates, including those that require a significant level of judgment or are otherwise subject to an inherent 
degree of uncertainty. Areas that are subject to judgment and estimate include revenue recognition, impairment of goodwill 
and non-financial assets, the determination of fair values in connection with business combinations, the determination of fair 
value for warrants and financial instruments, lease terms, estimation of incremental borrowing rates to determine the carrying 
amount of right-of-use assets and lease liabilities and the likelihood of realizing deferred income tax assets. Our estimates and 
judgments are based on historical experience, our observation of trends, and information, valuations and other assumptions 
that we believe are reasonable when making an estimate of an asset or liability’s fair value. Due to the inherent complexity, 
judgment and uncertainty in estimating fair value, actual amounts could differ significantly from these estimates.  

Areas requiring the most significant estimate and judgment are outlined below. 

Revenue recognition 
The satisfaction of performance obligations requires us to make judgments when control of the underlying good or service 
transfers to the customer. Determining when a performance obligation is satisfied affects the timing of revenue recognition. 
We consider indicators of the transfer of control, including when the customer is obligated to pay and whether the transfer of 
significant risks and rewards has occurred, which represents the time when the customer has acquired the ability to direct 
and use the good or service and obtained substantially all of the benefits. 

We use judgment in our assessment of whether we are acting as an agent or principal to a transaction. When we are not 
primarily responsible for fulfilling the obligation to provide a specified good or service and do not have discretion to establish 
price, we are acting as an agent to the transaction. We are acting as a principal when we control the deliverables prior to 
delivery to the customer and establish pricing. 

Goodwill 
Goodwill is not amortized and is tested annually for impairment or more frequently if an event or circumstance occurs that 
more likely than not reduces the fair value of a cash generating unit (“CGU”), or group of CGUs, below its carrying amount. 
Examples of such events or circumstances include: a significant adverse change in the technological, market, economic or 
legal environment in which an entity operates; changes in market interest rates or other market rates of return on investments 
that are likely to affect the discount rate used in calculating an assets value in use; the carrying amount of an entities’ net 
assets is more than its market capitalization; evidence of physical damage to the asset or obsolescence is present; significant 
changes to an asset’s expected use; or, performance expectations for the asset are worse than expected. Goodwill is not 
tested for impairment when the assets and liabilities that make up the CGU unit have not changed significantly since the most 
recent fair value determination, the most recent fair value determination results in an amount that exceeded the carrying 
amount  by  a  substantial  margin,  and  based  on  an  analysis  of  events  that  have  occurred  and  circumstances  that  have 
changed since the most recent fair value determination, the likelihood that a current fair value determination would be less 

40

 
 
 
   
   
  
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
    
   
   
   
   
 
   
   
   
   
   
   
   
   
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

than the current carrying amount of the CGU is remote. The amount of goodwill assigned to each CGU and methodology 
employed  to  make  such  assignments  has  been  applied  on  a  consistent  basis.  For  the  purpose  of  testing  goodwill  for 
impairment, our CGUs align with our operating segments since this is consistent with the level at which goodwill is monitored. 

The carrying value of a CGU or group of CGUs is compared to its recoverable amount, where the recoverable amount is the 
higher  of  fair  value  less  cost  to  sell  and  its  value  in  use.  The  value  in  use  for  a  CGU  or  group  of  CGUs  is  determined  by 
discounting cash flow projections from financial forecasts prepared by management. Projections reflect past experience and 
future expectations of operating performance and we apply perpetuity growth rates to cash flows in the terminal year. None 
of the perpetuity growth rates exceed the long-term historical growth rates for the markets in which we operate. The discount 
rate applied to the cash flow projections are derived from the weighted average cost of capital of comparable publicly 
traded companies. To determine fair value, for the purpose of estimating fair value less cost to sell, we apply various trading 
multiples of comparable public companies and merger and acquisition transactions for like or similar businesses to our last 
twelve  months  performance,  and  expected  performance  in  the  subsequent  year,  for  our  U.S.  Appraisal  and  U.S.  Title 
segments.  

We monitor both economic and financial conditions and we re-perform our goodwill test for impairment as conditions dictate. 
Due to a continued decline in economic and market conditions for mortgage origination refinance activity, and the resulting 
impact  on  operating  results  for  our  U.S.  Title  CGU,  we  determined  that  triggering  events,  that  indicate  goodwill  may  be 
impaired, existed as of September 30, 2022. We re-performed our goodwill test for impairment and concluded that impairment 
exists which resulted in us recording an impairment charge of $17.3 million in the fourth quarter of fiscal 2022. The net carrying 
amount of goodwill allocated to the U.S. Title CGU, net of impairment charges, at September 30, 2022 is $nil. 

Business combinations 
Applying the acquisition method to business combinations requires us to measure each identifiable asset and liability at fair 
value. The excess, if any, of the fair value of consideration over the fair value of the net identifiable assets acquired is recorded 
to goodwill. The purchase price allocation involves judgment to identify the intangible assets acquired and establish fair value 
estimates  for  the  assets  acquired  and  liabilities  assumed,  including  pre-acquisition  contingencies  and  contingent 
consideration. Changes in any assumption or estimate used to identify the intangible assets acquired, or to determine the fair 
value of acquired assets and liabilities assumed, including pre-acquisition contingencies or contingent consideration, could 
affect the amounts assigned to assets, liabilities and goodwill in the purchase price allocation.  

We make estimates, assumptions and judgments when valuing goodwill and intangible assets in connection with the initial 
purchase  price  allocation  of  an  acquired  entity,  and  our  continuing  evaluation  of  the  recoverability  of  goodwill  and 
intangible assets. These estimates are based on several factors, including historical experience, market conditions, information 
gained  on  our  review  of  the  target  entities’  operations  and  information  obtained  from  management  of  the  acquired 
companies.  Critical  estimates  in  valuing  certain  intangible  assets  include,  but  are  not  limited  to,  historical  and  projected 
attrition rates, discount rates, anticipated revenue growth from acquired customers, acquired technology and the expected 
use of the acquired assets. These factors are also considered in determining the useful life of intangible assets acquired. The 
amounts and useful lives assigned to identified intangible assets also impacts the amount and timing of future amortization 
expense. 

Unanticipated events and circumstances may affect the accuracy or validity of such assumptions, estimates and our actual 
results. 

Leases 
Lease terms represent the contractual non-cancellable period for a lease, plus all periods covered by an option to renew or 
terminate the lease if we are reasonably certain to exercise, or not exercise this option, respectively. We apply judgment in 
our assessment of all factors that create an economic incentive to exercise extension options, or to not exercise termination 
options, available in our lease arrangements. We review our initial assessment if a significant event or change in circumstances 
occurs which affects our initial assessment and is within our control. 

To  determine  the  carrying  amount  of  right-of-use  assets,  lease  liabilities  and  net  investment  in  sublease,  we  estimate  the 
incremental borrowing rate specific to each leased asset or portfolio of leased assets if the interest rate implicit in the lease is 
not  readily  determinable. We  determine the  incremental  borrowing  rate  attributable  to  each  leased  asset,  or  portfolio  of 
leased assets, by assessing our creditworthiness, the security, term and value of the underlying leased asset and the economic 
environment  in  which  the  leased  asset  operates.  The  incremental  borrowing  rate  is  subject  to  change  mainly  due  to 
macroeconomic changes. 

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Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Income taxes 
Deferred income tax is recognized applying the liability method, which recognizes the temporary differences between the 
carrying amounts of assets and liabilities for financial reporting purposes and their equivalent tax amounts. Deferred income 
tax  is  not  recognized  on  the  initial  recording  of  assets  or  liabilities  for  financial  reporting  purposes  that  is  not  a  business 
combination and that affects neither accounting income nor taxable income or loss. Deferred income tax assets and liabilities 
are measured applying tax rates expected to be in effect when the temporary differences reverse, applying tax rates that 
have been enacted or substantively enacted at the reporting date.  

Significant changes to enacted tax rates or laws, or estimates of timing differences and their reversal, could result in a material 
adverse  or  positive  impact  to  our  financial  condition  and  operating  performance.  In  addition,  changes  in  regulation  or 
insufficient taxable income could impact our ability to utilize tax loss carryforwards, which could impact deferred income tax 
assets and deferred income tax expense or recovery.  

The recognition of deferred tax assets attributable to unutilized loss carryforwards is supported by our historical and expected 
future  ability  to  generate  income  subject  to  tax  and  our  ability  to  implement  tax  planning  measures  along  with  other 
substantive  evidence.  However,  should  we  be  unable  to  continue  generating  income  subject  to  tax,  deferred  tax  assets 
attributable to unutilized loss carryforwards may not be available to us prior to their expiry in Canada. We have historically 
used,  and  will  continue  to  use,  every  effort  to  limit  the  use  of  discretionary  tax  deductions  to  maximize  our  use  of  loss 
carryforwards in Canada prior to their expiry. Unutilized loss carryforwards in the U.S. arising after December 31, 2017 can be 
carried forward indefinitely; however, the deduction of unutilized loss carryforwards in a given tax year is limited to 80% of an 
entity’s taxable earnings in that year. Should we not be able to realize our deferred tax assets attributable to loss carryforwards, 
we would record deferred income tax expense in the period that we determine the likelihood of realizing these losses was 
less  likely  than  not.  Our  maximum  exposure  is  equal  to  the  carrying  amount  of  the  deferred  tax  asset  attributable  to  loss 
carryforwards, $4.1 million at September 30, 2022. Accordingly, due to our historical ability to generate income subject to tax, 
our expectations to generate income subject to the tax in the future and available tax planning measures, we view the risk 
of not realizing these deferred tax assets as low. 

Other 
Other estimates include, but are not limited to, the following: identification of CGUs, impairment assessments for non-financial 
assets,  inputs  to  the  Black-Scholes-Merton  option  pricing  model  used  to  value  stock-based  compensation,  estimates  of 
property and equipment’s useful life, assessing provisions, estimating the likelihood of collection to determine our allowance 
for  doubtful  accounts,  the  fair  value  of  financial  instruments,  control  assessment  of  subsidiaries,  contingencies  related  to 
litigation  and  contingent  acquisition  payables,  claims  and  assessments  and  various  economic  assumptions  used  in  the 
development of fair value estimates, including, but not limited to, interest and inflation rates and a variety of option pricing 
model estimates. 

New Accounting Policies Adopted or Requiring Adoption 

Classification of Liabilities as Current or Non-Current 
In January 2020, the IASB issued “Classification of Liabilities as Current or Non-Current (Amendments to IAS 1)” which provided 
a more general approach to the classification of liabilities under IAS 1 based on the contractual arrangements in place at 
the reporting date. The amendment clarified that the classification of liabilities as current or non-current should be based on 
rights that are in existence at the end of the reporting period. Only rights to defer settlement by at least twelve months, which 
are in place at the end of the reporting period affect the classification of a liability. Classification is unaffected by an entities’ 
expectation to exercise its right to defer settlement of a liability. The amendments are to be applied retrospectively and are 
effective for  annual reporting  periods  beginning  on  or  after  January  1,  2023.  We expect  to  apply  the  amendment  to the 
classification of liabilities on October 1, 2023, and adopting this amendment is not expected to have a significant impact on 
our financial statements. 

Narrow-scope amendments and Annual Improvements to IFRS Standards 2018-2020 
In May 2020, the IASB issued a series of narrow-scope amendments that impact the following standards: IAS 16 – “Property, 
Plant and Equipment – Proceeds before Intended Use” (“IAS 16”), IAS 37 – “Onerous Contracts – Costs of Fulfilling a Contract” 
(“IAS 37”), IFRS 3 – “Reference to the Conceptual Framework” (“IFRS 3”), and annual improvements to IFRS 1, IFRS 9, IFRS 16, 
and IAS 41.  

The amendment to IAS 37 clarified the meaning of “costs to fulfil a contract” to include incremental costs, and the allocation 
of other costs that directly relate to fulfilling the contract. This could result in an entity recording a provision for the expected 
loss attributable to the onerous contract in its financial statements earlier or that it wouldn’t have recognized if not for this 
amendment. IFRS 3 was updated to refer to the 2018 Conceptual Framework for Financial Reporting when determining what 
constitutes an asset or a liability in a business combination. Without this new update, an entity may have recognized certain 

42

 
  
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

liabilities in a business combination that it would not recognize under IAS 37. IAS 16 and the annual improvements are not 
applicable.  

These  amendments  were  effective  January  1,  2022  and  earlier  application  was  permitted.  We  expect  to  apply  the 
amendments  on  October 1,  2022,  and  adopting  these  amendments  is  not  expected  to  have  a  significant  impact  on  our 
financial statements.  

Narrow-scope amendments to IAS 1 and IAS 8 
In  February  2021,  the  IASB  amended  IAS  1  –  “Presentation  of  Financial  Statements”  which  requires  companies  to  disclose 
information  attributable  to  material  accounting  policies  rather  than  focusing  on  significant  accounting  policies.  The 
amendment clarifies that accounting policy information is material, if its absence inhibits a financial statements user’s ability 
to understand other material information in the financial statements.  

Additionally,  the  IASB  amended  IAS  8  –  “Accounting  Policies,  Changes  in  Accounting  Estimates  and  Errors”  to  improve 
accounting policy disclosures and assist entities in distinguishing between changes in accounting policies, which are generally 
applied retrospectively to both historical, current and future transactions, and estimates, which are applied prospectively to 
future transactions.  

These amendments are effective January 1, 2023 and earlier application is permitted. We expect to apply the amendments 
on  October  1,  2023,  and  adopting  these  amendments  is  not  expected  to  have  a  significant  impact  on  our  financial 
statements. 

Clarifying amendment to account for deferred tax on leases and decommissioning obligations 
In May 2021, the IASB amended IAS 12 – “Income Taxes” to clarify that the initial recognition exemption does not apply to 
leases and decommissioning obligations. As a result, companies are required to recognize deferred tax on such transactions.  

The amendment is effective January 1, 2023 and earlier application is permitted. We expect to apply the amendment on 
October 1, 2023, and adopting this amendment is not expected to have a significant impact on our financial statements. 

Financial Instruments 

Credit risk 
Credit risk is defined as the risk that one party to a financial instrument will cause a financial loss for the other party by failing 
to discharge its obligation. Our exposure to credit risk is limited principally to cash and cash equivalents and trade and other 
receivables. In all instances, our risk management objective, whether of credit, liquidity, market or otherwise, is to mitigate our 
risk exposures to a level consistent with our risk tolerance. 

Cash and cash equivalents 
Certain management are responsible for determining which financial institutions we bank and hold deposits with. We typically 
select financial  institutions  that  we have  a  relationship  with  and those  deemed  by  us  to  be  of  sufficient  size,  liquidity  and 
stability. We review our exposure to credit risk from time-to-time or as conditions indicate that our exposure to credit risk has 
or is subject to change. Our maximum exposure to credit risk is equal to the fair value of cash and cash equivalents recorded 
on  our  consolidated  statements  of  financial  position  as  at  September  30,  2022,  $46.1  million  (September  30,  2021  -  $60.2 
million). We hold no collateral or other credit enhancements as security over our cash or cash equivalent balances, we deem 
the credit quality of our cash and cash equivalent balances to be high and no amounts are impaired. 

Trade and other receivables  
In the normal course of business, our trade and other receivables balance is subject to credit risk. Our maximum exposure to 
credit risk is the fair value of trade and other receivables recorded on our consolidated statements of financial position as at 
September 30, 2022, $19.8 million  (September 30, 2021 - $46.0 million). We  regularly perform credit checks or may accept 
payment or security in advance to limit our exposure to credit risk. Our client base is sufficiently diverse, consisting of banks 
and mortgage lending institutions that are generally of sufficient size and capitalization, to mitigate a portion of any credit 
risk exposure we may be subject to. We have also assigned various employees to carry out collection efforts in a manner 
consistent  with  our  trade  receivable  and  credit  and  collections  policies.  These  policies  establish  procedures  to  manage, 
monitor,  control,  investigate,  record  and  improve  trade  receivable  credit  and  collection.  We  also  have  policies  and 
procedures which establish estimates for doubtful account allowances. These calculations are based on an expected credit 
loss (“ECL”) model which considers expected losses that result from all possible default events over the expected life of our 
trade  and  other  receivable  balances  and  include  factors  such  as  past  events,  current  conditions  and  forecasts  of  future 
economic  conditions.  We conduct  specific  account balance  reviews, where  practical,  and  consideration  is  given to  the 
credit quality of the client, payment history and other factors specific to the client, including bankruptcy or insolvency. 

43

 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Trade and other receivables determined by management to be at risk of collection are provided for through an allowance 
account.  When  trade  or  other  receivables  are  considered  uncollectable,  they  are  written-off  against  this  account. 
Subsequent  recoveries  of  amounts  previously  written-off  are  credited  against  the  allowance  account  and  subsequently 
recorded to operating expenses in our consolidated statements of operations and comprehensive income or loss. We have 
elected to measure loss allowances for trade and other receivables at an amount equal to estimated lifetime ECLs using a 
provision matrix based on historical credit loss experience adjusted for estimated changes in credit risk and forecasts of future 
economic conditions. 

Trade  and  other  receivables  are  generally  due  within  15  to  45  days  from  the  invoice  date.  Accordingly,  all  amounts 
outstanding beyond these periods are past due. Based on historical collections, the majority of receivables collected have 
not been outstanding for greater than 90 days. We assess the credit quality of trade and other receivables that are neither 
past due nor impaired as high. Our maximum exposure to credit risk is equivalent to our net carrying amount. Trade and other 
receivables considered impaired at September 30, 2022 were not considered significant. 

Liquidity risk 
Liquidity risk is the risk that we will encounter difficulty in meeting our obligations to settle our financial liabilities. Our exposure 
to liquidity risk is due primarily to the settlement of trade payables and lease liabilities. Certain management are responsible 
to ensure that we have sufficient short, medium and long-term liquidity to address these liabilities as they become due. We 
manage liquidity risk on a continuous basis by monitoring actual and forecasted cash flows and monitoring our available 
liquidity. 

Market risk 
Market  risk  is  the  risk that the  fair value  or  future  cash flows  of  a financial  instrument will  fluctuate  because  of  changes  in 
market prices. Market risk is comprised of currency, interest rate and other price risk. 

Currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in FX 
rates. Our exposure to currency risk is attributable to the exchange of U.S. monies to the Canadian dollar or vice versa. We 
may enter into FX agreements to mitigate our exposure to currency risk; however, as of the date of this MD&A, we are not 
party to any FX agreements. Accordingly, we are exposed to currency risk on U.S. dollars charged to our U.S. operations in 
the  form  of  management  fees,  royalties  and  interest  on  long-term  financings.  To  mitigate  this  risk,  management  uses 
discretion, and actively reviews its exposure to and requirements for FX agreements. 

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in 
market interest rates. Interest rate risk arises from our interest bearing financial assets and liabilities. We are subject to interest 
rate risk on investments we make in cash equivalent, short-term investments. 

Our risk management objective is to mitigate risk exposures to a level consistent with our risk tolerance. Derivative financial 
instruments are evaluated against the exposures they are expected to mitigate and the selection of a derivative financial 
instrument may not increase our net exposure to risk. Derivative financial instruments may expose us to other types of risk, 
which  may  include,  but  is  not  limited  to,  credit  risk.  The  exposure  to  other  types  of  risk  is  evaluated  against  the  selected 
derivative financial instrument and is subject to a cost versus benefit review and analysis. We do not use derivative financial 
instruments for speculative or trading purposes and the value of the derivative financial instrument cannot exceed the risk 
exposure of the underlying asset, liability or cash flow it is expected to mitigate. 

Fair value methods and assumptions 
The fair values of financial instruments, and when applicable, warrant liabilities and contingent consideration, are calculated 
using available market information and commonly accepted valuation methods, or expectations of achievement in the case 
of  contingent consideration  discounted  at  a  market  rate  of  interest.  Considerable  judgment  is  required  to  develop  these 
estimates.  Accordingly,  fair  value  estimates  are  not  necessarily  indicative  of  the  amounts  we,  or  counter-parties  to  the 
instruments, could realize in a current market exchange, or expect to pay, in the case of contingent consideration. The use 
of different assumptions and or estimation methods could have a material impact on these fair values.  

Financial assets and liabilities recorded at fair value, as and where applicable, are recorded to our consolidated statements 
of financial position. 

44

 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Financial Information Controls and Procedures 

Disclosure controls and procedures 
Our disclosure controls and procedures are designed to provide reasonable assurance that the information we are required 
to disclose in reports filed or submitted under Canadian securities laws is recorded, processed, summarized and reported 
within the time periods specified under those laws, and include controls and procedures that are designed to ensure that 
the information is accumulated and communicated to management, including our Chief Executive Officer (“CEO”) and 
Executive Vice-President and Chief Financial Officer (“CFO”), to allow for timely decisions in respect of these requirements.  

As at September 30, 2022, management evaluated, under the supervision of, and with the participation of, the CEO and 
the CFO, the effectiveness of our disclosure controls and procedures, as defined in National Instrument 52-109 – Certification 
of Disclosure in Issuers’ Annual and Interim Filings (“NI 52-109”).  

Based on that evaluation, the CEO and CFO concluded that our disclosure controls and procedures were effective as at 
September 30, 2022. 

Internal control over financial reporting 
Management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined 
in NI 52-109. Our internal control over financial reporting is a process designed under the supervision of the CEO and CFO, 
and  effected  by  the  board  of  directors,  management  and  other  personnel  of  the  Company,  to  provide  reasonable 
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with IFRS. However, because of its inherent limitations, internal control over financial reporting may not prevent 
or detect misstatements on a timely basis.  

Management evaluated, under the supervision of and with the participation of the CEO and the CFO, the effectiveness of 
our internal control over financial reporting as at September 30, 2022, based on the criteria established in Internal Control – 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.  

Based on that evaluation, the CEO and CFO concluded that our internal control over financial reporting was effective as 
at September 30, 2022.  

There have been no changes during the year ended September 30, 2022 in our internal control over financial reporting that 
have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

Cautionary Note Regarding Forward-Looking Information 
This MD&A contains “forward-looking information” within the meaning of applicable Canadian securities laws. Words such as 
“aim”,  “could”,  “forecast”,  “target”,  “may”,  “might”,  “will”,  “would”,  “expect”,  “anticipate”,  “estimate”,  “intend”,  “plan”, 
“seek”, “believe”, “predict” and “likely”, and variations of such words and similar expressions are intended to identify such 
forward-looking information, although not all forward-looking information contains these identifying words.  

The forward-looking information in this MD&A includes statements which reflect the current expectations of the Company’s 
management with respect to the Company’s business and the industry in which it operates and is based on management’s 
experience and perception of historical trends, current conditions and expected future developments, as well as other factors 
that  management  believes  appropriate  and  reasonable  in  the  circumstances.  The  forward-looking  information  reflects 
management’s beliefs based on information currently available to management, including information obtained from third-
party  sources,  and  should not  be read  as  a  guarantee  of the  occurrence  or  timing  of  any  future  events, performance  or 
results.  

45

 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

The forward-looking information in this MD&A includes, but is not limited to, statements related to:  

•  our business prospects, goals and long-term strategy targets; 
•  our expectations regarding certain of our future results and information, including, among others, Net Revenue(A) and 
Adjusted EBITDA(A) margins for each of our segments, market share targets for our U.S. Appraisal and U.S. Title segments, 
corporate expenses (excluding stock-based compensation expense), conversion of Adjusted EBITDA(A) to Free Cash 
Flow(A) and the total addressable market; 

•  the key factors that have a significant impact on our financial performance; 
•  anticipated economic conditions, including the market activity for purchase, refinance and home equity and default 

transactions; 

•  the scalability of the platform;  
•  the regulatory environment in which we operate; 
•  our competitive position relative to our competitors;  
•  anticipated  industry  and  market  trends,  including  the  seasonality  of  our  business  and  our  expectations  regarding 

appraisal waivers provided by the GSE’s;  

•  the factors influencing the allocation of transaction volumes to us; and  
•  our intentions with respect to the implementation of new accounting standards. 

In addition, our assessment of, and targets for, market share, Net Revenue(A) margins, Adjusted EBITDA(A) margins, corporate 
expenses  (excluding  stock-based  compensation  expense)  and  conversion  of  Adjusted  EBITDA(A)  to  Free  Cash  Flow(A)  are 
considered forward-looking information. See the “Overview’’ section of this MD&A for additional information regarding our 
strategies and market outlook in relation to these assessments.  

The forward-looking information in this MD&A is subject to risks, uncertainties and other factors that are difficult to predict and 
that  could  cause  actual  results  to  differ  materially  from  historical  results  or  results  anticipated  by  the  forward-looking 
information. Factors which could cause results or events to differ from current expectations include, but are not limited to, the 
following, each of which are discussed in further detail in the “Risk Factors” section of our Annual Information Form for the 
year ended September 30, 2021, which is filed on SEDAR at www.sedar.com: 

Strategic Risks 

•  changes in economic conditions resulting in fluctuations in demand for our services; 
•  failing to grow market share in our U.S. Title business to anticipated levels; 
•  failing to grow market share in our U.S. Appraisal business to anticipated levels; 
•  risks associated with targeting large mortgage lenders, including longer sales cycles, pricing pressures, 

implementation complexities and concentration risk; 

•  growth placing significant demands on our management and infrastructure; 
•  maintaining our competitive position in a competitive business environment; 
•  damage to our reputation causing a loss of existing clients and/or difficulty attracting new clients; 
•  inability to successfully identify, consummate or integrate future acquisitions; 

Operational Risks 

•  failing to adequately protect our technology Infrastructure; 
•  issues with the platform; 
•  failing to retain key employees or hire highly skilled personnel; 
•  failing to maintain field professional engagement; 
•  the occurrence of catastrophic events which are beyond our control; 

Legal and Compliance Risks 

•  regulatory risks applicable to us; 
•  risks associated with legal and regulatory proceedings and claims; 
•  risks associated with the potential reclassification of exempt employees and field professionals; 
•  failing to adequately protect our intellectual property; 
•  potential losses arising from field professional work product liability; 
•  potential infringement of our services on the proprietary rights of others; 
•  difficulty for shareholders to enforce judgments obtained against us; 

46

 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. – MD&A for the years ended September 30, 2022 and 2021  
(tabular and graphical amounts are expressed in thousands of U.S. dollars and thousands of shares, excluding per share amounts, unless otherwise stated) 

Financial and Reporting Risks 

•  the potential for significant fluctuations in the market price of our shares; 
•  potential inability to raise additional capital in the future when needed, either on acceptable terms or at all; 
•  failing to maintain effective internal controls, including the inherent limitations in all control systems; 
•  potential tax law changes or adverse tax examinations; 
•  inaccurate accounting estimates and judgments; 
•  potential dilution to existing shareholders as a result of future share issuances;  
•  ineffectiveness of our financial and operational risk management efforts; 
•  our dependence on our subsidiaries for cash flows; and 
•  changing accounting pronouncements and other financial reporting standards. 

We caution that the above list of risk factors and uncertainties is not exhaustive and that additional risks and uncertainties 
may be discussed in documents filed with the applicable Canadian securities regulatory authorities from time to time. Other 
risks and uncertainties not presently known by us or that we presently believe are not material could also cause actual results 
or events to differ materially from those expressed in the forward-looking information. Readers are cautioned not to place 
undue reliance on the forward-looking information, which reflect our expectations only as of the date of this MD&A. Except 
as required by law, we do not undertake to update or revise any forward-looking information, whether as a result of new 
information, future events or otherwise. 

Glossary  

Tier 1 means the top five U.S. banks by asset size as at June 30, 2022, as determined by U.S. Federal Reserve data, and the 
largest non-bank mortgage lender in the U.S. according to the Inside Mortgage Finance website: Top 100 Mortgage Lenders 
(first six months of calendar 2022).  

Tier 2 means the top 30 mortgage lenders in the U.S. according to the Inside Mortgage Finance website: Top 100 Mortgage 
Lenders (first six months of calendar 2022), excluding Tier 1 mortgage lenders. 

Tier 3 means the top 100 mortgage lenders in the U.S. according to the Inside Mortgage Finance website: Top 100 Mortgage 
Lenders (first six months of calendar 2022), excluding Tier 1 and Tier 2 mortgage lenders. 

Tier 4 means all mortgage lenders in the U.S. not included in Tier 1, Tier 2 or Tier 3. 

47

 
 
 
 
 
 
 
 
Independent Auditor’s Report 

To the Shareholders and the Board of Directors of Real Matters Inc.  

Opinion 
We have audited the consolidated financial statements of Real Matters Inc. (the "Company"), which comprise 
the  consolidated  statements  of  financial  position  as  at  September  30,  2022  and  2021,  and  the  consolidated 
statements  of  operations  and  comprehensive  (loss)  income,  equity  and  cash  flows  for  the  years  then  ended, 
and  notes  to  the  consolidated  financial  statements,  including  a  summary  of  significant  accounting  policies 
(collectively referred to as the "financial statements"). 

In  our  opinion,  the  accompanying  financial  statements  present  fairly,  in  all  material  respects,  the  financial 
position of the Company as at September 30, 2022 and 2021, and its financial performance and its cash flows 
for the years then ended in accordance with International Financial Reporting Standards ("IFRS"). 

Basis for Opinion 
We  conducted  our  audit  in  accordance  with  Canadian  generally  accepted  auditing  standards  ("Canadian 
GAAS"). Our responsibilities under those  standards are further described in the Auditor’s Responsibilities for the 
Audit of the Financial Statements section of our report. We are independent of the Company in accordance 
with  the  ethical  requirements  that  are  relevant  to  our  audit  of  the  financial  statements  in  Canada,  and  we 
have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit 
evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Key Audit Matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of 
the consolidated financial statements for the year ended September 30, 2022. These matters were addressed in 
the  context  of  our  audit  of  the  consolidated  financial  statements  as  a  whole,  and  in  forming  our  opinion 
thereon, and we do not provide a separate opinion on these matters.  

We have determined that there are no key audit matters to communicate in our auditor’s report. 

Other Information 
Management is responsible for the other information. The other information comprises:  

•  Management's Discussion and Analysis  

•  The information, other than the financial statements and our auditor’s report thereon, in the Annual Report.  

Our  opinion  on  the  financial  statements  does  not  cover  the  other  information  and  we  do  not  and  will  not 
express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our 
responsibility  is  to  read  the  other  information  identified  above  and,  in  doing  so,  consider  whether  the  other 
information  is  materially  inconsistent  with  the  financial  statements  or  our  knowledge  obtained  in  the  audit,  or 
otherwise appears to be materially misstated.  

We obtained Management’s Discussion and Analysis prior to the date of this auditor’s report. If, based on the 
work  we  have  performed  on  this  other  information,  we  conclude  that  there  is  a  material  misstatement  of  this 
other information, we are required to report that fact in this auditor’s report. We have nothing to report in this 
regard. 

The Annual Report is expected to be made available to us after the date of the auditor's report. If, based on 
the  work  we  will  perform  on  this  other  information,  we  conclude  that  there  is  a  material  misstatement  of  this 
other information, we are required to report that fact to those charged with governance. 

Responsibilities of Management and Those Charged with Governance for the Financial Statements 
Management is responsible for the preparation and fair presentation of the financial statements in accordance 
with IFRS, and for  such internal control as management determines is necessary to enable the preparation of 
financial statements that are free from material misstatement, whether due to fraud or error. 

48

In  preparing  the  financial  statements,  management  is  responsible  for  assessing  the  Company’s  ability  to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern  basis  of  accounting  unless  management  either  intends  to  liquidate  the  Company  or  to  cease 
operations, or has no realistic alternative but to do so. 

Those charged with governance are responsible for overseeing the Company's financial reporting process. 

Auditor's Responsibilities for the Audit of the Financial Statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free 
from  material  misstatement,  whether  due  to  fraud  or  error,  and  to  issue  an  auditor’s  report  that  includes  our 
opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in 
accordance with Canadian GAAS will always detect a material misstatement when it exists. Misstatements can 
arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably 
be expected to influence the economic decisions of users taken on the basis of these financial statements. 

As  part  of  an  audit  in  accordance  with  Canadian  GAAS,  we  exercise  professional  judgment  and  maintain 
professional skepticism throughout the audit. We also: 

•  Identify  and  assess  the  risks  of  material  misstatement  of  the  financial  statements,  whether  due  to  fraud  or 
error,  design  and  perform  audit  procedures  responsive  to  those  risks,  and  obtain  audit  evidence  that  is 
sufficient  and  appropriate  to  provide  a  basis  for  our  opinion.  The  risk  of  not  detecting  a  material 
misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, 
forgery, intentional omissions, misrepresentations, or the override of internal control. 

•  Obtain  an  understanding  of  internal  control  relevant  to  the  audit  in  order  to  design  audit  procedures  that 
are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness 
of the Company's internal control.  

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates 

and related disclosures made by management. 

•  Conclude  on  the  appropriateness  of  management’s  use  of  the  going  concern  basis  of  accounting  and, 
based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions 
that may cast significant doubt  on the Company's ability to continue as  a going concern. If we  conclude 
that  a  material  uncertainty  exists,  we  are  required  to  draw  attention  in  our  auditor’s  report  to  the  related 
disclosures  in  the  financial  statements  or,  if  such  disclosures  are  inadequate,  to  modify  our  opinion.  Our 
conclusions  are  based  on  the  audit  evidence  obtained  up  to  the  date  of  our  auditor’s  report.  However, 
future events or conditions may cause the Company to cease to continue as a going concern. 

•  Evaluate  the  overall  presentation,  structure  and  content  of  the  financial  statements,  including  the 
disclosures,  and  whether  the  financial  statements  represent  the  underlying  transactions  and  events  in  a 
manner that achieves fair presentation. 

•  Obtain  sufficient  appropriate  audit  evidence  regarding  the  financial  information  of  the  entities  or  business 
activities within the Company to express an opinion on the financial statements. We are responsible for the 
direction,  supervision  and  performance  of  the  group  audit.  We  remain  solely  responsible  for  our  audit 
opinion. 

We communicate with those charged with governance regarding, among other matters, the planned scope 
and  timing  of  the  audit  and  significant  audit  findings,  including  any  significant  deficiencies  in  internal  control 
that we identify during our audit. 

We  also  provide  those  charged  with  governance  with  a  statement  that  we  have  complied  with  relevant 
ethical  requirements  regarding  independence,  and  to  communicate  with  them  all  relationships  and  other 
matters  that  may  reasonably  be  thought  to  bear  on  our  independence,  and  where  applicable,  related 
safeguards. 

49

 
 
From the matters communicated with those charged with governance, we determine those matters that were 
of  most  significance  in  the  audit  of  the  consolidated  financial  statements  of  the  current  period  and  are 
therefore  the  key  audit  matters.  We  describe  these  matters  in  our  auditor's  report  unless  law  or  regulation 
precludes  public  disclosure  about  the  matter  or  when,  in  extremely  rare  circumstances,  we  determine  that  a 
matter  should  not  be  communicated  in  our  report  because  the  adverse  consequences  of  doing  so  would 
reasonably be expected to outweigh the public interest benefits of such communication.

The engagement partner on the audit resulting in this independent auditor’s report is David Craig Irwin.

Chartered Professional Accountants
Licensed Public Accountants 

Toronto, Ontario
November 15, 2022

50

Real Matters Inc. 
Consolidated Statements of Financial Position  
September 30, 2022 and 2021 (stated in thousands of United States (“U.S.”) dollars) 

ASSETS 

CURRENT 
  Cash and cash equivalents 
  Trade and other receivables (Note 19) 
  Income taxes recoverable 
  Prepaid expenses 

NON-CURRENT 
  INTANGIBLES (Note 4) 

  GOODWILL (Note 5) 

  PROPERTY AND EQUIPMENT (Note 6) 

  DEFERRED TAX ASSETS (Note 20) 

TOTAL ASSETS 

LIABILITIES 

CURRENT 
  Trade payables 
  Accrued charges 
  Lease liabilities (Note 7) 

NON-CURRENT 

  WARRANT LIABILITIES (Note 9) 

  LEASE LIABILITIES (Note 7) 

TOTAL LIABILITIES 
COMMITMENTS AND CONTINGENCIES (Note 18) 

EQUITY 

NON-CONTROLLING INTERESTS 

SHAREHOLDERS' EQUITY (Note 10) 
  Common shares 
  Restricted shares (Note 16) 
  Contributed surplus 
  Accumulated deficit 
  Accumulated other comprehensive loss 

TOTAL EQUITY 
TOTAL LIABILITIES AND EQUITY 

  Approved by: 

2022 

2021 

46,142    $ 
19,831   
1,126   
2,634   
69,733   

4,992   
43,181   
6,964   
12,134   
67,271   
137,004    $ 

11,869    $ 
4,269   
1,548   
17,686   

-   
4,312   
4,312   
21,998   

60,213 
46,021 
271 
2,585 
109,090 

6,228 

60,477 

11,087 

7,458 
85,250 
194,340 

21,802 
4,293 
1,715 
27,810 

651 

6,328 
6,979 
34,789 

115   

108 

227,285   
(311)  
13,647   
(114,777)  
(10,953)  
114,891   
115,006   
137,004    $ 

246,377 
- 
12,206 
(94,185) 
(4,955) 
159,443 
159,551 
194,340 

$ 

$ 

$ 

$ 

  Jason Smith (signed) – Executive Chairman            Garry M. Foster (signed) – Audit Committee Chair 

The accompanying notes are an integral part of these consolidated financial statements. 

Real Matters Inc. – September 30, 2022 - 51 

 
 
   
 
 
 
 
 
   
 
   
   
 
 
 
 
 
   
 
 
 
   
 
  
 
 
 
  
   
 
 
 
 
 
 
   
 
 
 
  
   
 
 
   
   
 
   
 
 
   
   
 
   
 
 
   
   
 
   
 
 
   
 
 
   
 
  
   
 
  
   
   
 
  
   
 
   
   
 
 
 
 
   
 
 
 
  
   
   
 
  
   
   
 
  
   
 
 
   
 
  
   
 
 
 
 
 
 
 
   
 
  
   
 
  
   
   
 
  
   
 
  
   
   
 
  
   
 
 
   
 
  
   
 
  
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
   
 
   
   
   
 
   
   
   
 
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
Real Matters Inc. 
Consolidated Statements of Operations and Comprehensive (Loss) Income 
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars except outstanding share 

and net income or loss per share amounts) 

REVENUES (Note 22) 
TRANSACTION COSTS 
OPERATING EXPENSES (Note 12) 
AMORTIZATION 
LOSS ON DISPOSAL OF PROPERTY AND EQUIPMENT 
OTHER NON-OPERATING COSTS 
RESTRUCTURING EXPENSES (Note 13) 
IMPAIRMENT OF GOODWILL (Note 5) 
INTEREST EXPENSE (Note 8) 
INTEREST INCOME 
NET FOREIGN EXCHANGE (GAIN) LOSS 
GAIN ON FAIR VALUE OF WARRANTS (Notes 9 and 15) 
(LOSS) INCOME BEFORE INCOME TAX (RECOVERY) EXPENSE 
INCOME TAX (RECOVERY) EXPENSE (Note 20) 
  Current 
  Deferred  
TOTAL INCOME TAX (RECOVERY) EXPENSE 
NET (LOSS) INCOME 

OTHER COMPREHENSIVE (LOSS) INCOME 
 Items that will be reclassified to net income or loss: 
  Foreign currency translation adjustment 
COMPREHENSIVE (LOSS) INCOME 

NET (LOSS) INCOME - ATTRIBUTABLE TO COMMON 
  SHAREHOLDERS 
NET INCOME - ATTRIBUTABLE TO NON-CONTROLLING 
  INTERESTS 
COMPREHENSIVE (LOSS) INCOME - ATTRIBUTABLE TO COMMON   
  SHAREHOLDERS 
COMPREHENSIVE INCOME - ATTRIBUTABLE TO 
  NON-CONTROLLING INTERESTS 

Net (loss) income per weighted average share, basic (Note 11) 
Net (loss) income per weighted average share, diluted (Note 11 
Weighted average number of shares outstanding (thousands), 
   basic (Note 11) 
Weighted average number of shares outstanding (thousands), 
  diluted (Note 11) 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 
  $ 

2022   

2021 

339,642  $ 
254,203 
79,595 
4,530 
603 
66 
1,542 
17,296 
264 
(134)   
(5,725)   
(249)   
(12,349)   

1,761 
(4,845)   
(3,084)   
(9,265)   

504,107 
339,815 
107,499 
5,045 
- 
- 
76 
- 
430 
(151) 
7,359 
(2,084) 
46,118 

12,099 
939 
13,038 
33,080 

(5,998)   
(15,263) $ 

4,872 
37,952 

(9,272) $ 

32,992 

7  $ 

88 

(15,270) $ 

37,864 

7  $ 

(0.12) $ 
(0.12) $ 

88 

0.40 
0.39 

76,514 

82,772 

76,953 

84,196 

The accompanying notes are an integral part of these consolidated financial statements. 

Real Matters Inc. – September 30, 2022 - 52   

 
 
 
   
  
 
 
   
   
 
 
 
 
 
 
 
 
 
  
    
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
   
   
 
   
   
 
   
   
 
     
 
     
 
   
   
 
 
   
   
 
   
   
 
   
   
 
 
     
 
     
 
     
 
     
 
     
 
     
 
   
   
  
    
 
 
     
 
     
 
 
 
 
 
 
 
 
  
    
 
 
 
 
 
 
 
 
  
    
 
 
 
 
 
 
 
  
    
   
   
   
   
  
    
 
 
     
 
     
  
    
 
  
    
   
   
   
   
 
   
   
 
 
     
 
     
 
   
   
 
Real Matters Inc. 
Consolidated Statements of Cash Flows 
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars) 

NET INFLOW (OUTFLOW) OF CASH RELATED TO THE FOLLOWING 
OPERATING 
  Net (loss) income 
  Items not affecting cash 
    Stock-based compensation (Note 16) 
    Amortization of intangibles (Note 4) 
    Amortization of property and equipment (Note 6) 
    Loss on disposal of property and equipment (Note 6) 
    Impairment of goodwill (Note 5) 
    Interest expense (Note 8) 
    Gain on fair value of warrants (Notes 9 and 15) 
    Income tax (recovery) expense 
    Unrealized foreign exchange (gain) loss on internal financing 
      arrangements 
  Changes in non-cash working capital items (Note 14) 
Interest paid 
Income taxes paid 
Cash generated from operating activities 

INVESTING 
  Purchase of subsidiary shares from non-controlling interests 
  Partial disposal of a subsidiary and capital contribution  
      from non-controlling interests 
  Intangible asset additions (Note 4) 
  Purchase of property and equipment (Note 6) 
  Payments received from sublease 
Cash utilized in investing activities 

FINANCING 
  Proceeds from lease liabilities (Note 15) 
  Repayment of lease liabilities (Note 15) 
  Proceeds from the exercise of stock options, net of issue costs 
  Restricted shares purchased and held in 
      trust (Notes 10 and 16) 
  Purchase of common shares and related costs (Note 10) 
  Dividends paid to non-controlling interests 
Cash utilized in financing activities 
Effect of foreign currency translation on cash and cash 
  equivalents 
NET CASH OUTFLOW 

CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR 
CASH AND CASH EQUIVALENTS, END OF YEAR 

SUPPLEMENTAL CASH FLOW INFORMATION: 
  Cash and cash equivalents are comprised of: 
    Cash  
    Cash equivalents 

2022   

2021 

$ 

(9,265) $ 

33,080 

1,535 
1,389 
3,141 
603 
17,296 
264 
(249)   
(3,084)   

(5,925)   
16,847 

(264)   
(4,721)   
17,567 

2,408 
1,699 
3,346 
- 
- 
430 
(2,084) 
13,038 

3,704 
(16,438) 
(395) 
(13,767) 
25,021 

- 

(53) 

- 
(160)   
(1,015)   
95 
(1,080)   

285 
(1,735)   
283 

(516)   
(28,741)   

- 

(30,424)   

(134)   
(14,071)   

60,213 
46,142  $ 

200 
- 
(3,025) 
- 
(2,878) 

1,645 
(1,542) 
3,787 

- 
(97,795) 
(145) 
(94,050) 

2,964 
(68,943) 

129,156 
60,213 

22,326  $ 
23,816 
46,142  $ 

35,847 
24,366 
60,213 

$ 

$ 

$ 

The accompanying notes are an integral part of these consolidated financial statements. 

Real Matters Inc. – September 30, 2022 - 53   

 
 
 
   
  
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
   
 
 
 
 
   
   
    
    
   
   
   
   
    
    
 
 
    
    
 
 
    
    
 
 
    
    
 
 
    
    
 
 
    
    
 
 
    
    
 
    
    
 
   
 
 
 
 
 
 
    
    
 
    
    
 
 
    
    
 
    
    
 
    
    
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
    
    
 
 
   
   
   
   
    
    
 
 
    
    
 
    
    
 
    
    
 
 
    
    
 
 
 
 
 
 
   
   
 
 
 
 
   
   
    
    
 
 
    
    
 
    
    
 
 
   
   
   
   
    
    
 
    
    
 
    
    
 
 
    
    
 
   
 
 
 
 
 
 
    
    
 
    
    
 
 
 
 
 
 
   
   
    
    
 
 
    
    
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
   
   
    
    
    
    
 
 
 
    
    
 
 
 
 
 
   
   
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Real Matters Inc. – September 30, 2022 - 54   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

1.   Nature of Operations 

Real  Matters  Inc.  (“Real  Matters”  or  the  “Company”)  is  a  leading  technology  and  network  management 
company providing appraisal and title services through its Solidifi brand to the mortgage lending industry in the 
U.S.  and  appraisal  and  insurance  inspection  services  to  the  mortgage  lending  and  insurance  industries  in 
Canada through its Solidifi and iv3 brands, respectively. 

Real Matters’ head office and Canadian operations are located at 50 Minthorn Boulevard, Markham, Ontario 
and its U.S. subsidiaries operate at the Company’s principal offices in Buffalo, New York and Middletown, Rhode 
Island. 

2.   Basis of Presentation and Significant Accounting Policies 

Statement of compliance 
The  consolidated  financial  statements  (“financial  statements”)  have  been  prepared  in  accordance  with 
International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board 
(“IASB”). 

The financial statements were authorized for issue by the board of directors on November 15, 2022.  

Basis of presentation 
The  financial  statements  are  presented  in  thousands  of  U.S.  dollars  and  have  been  prepared  applying  the 
historical cost method, except for certain financial instruments which are measured at fair value. Historical cost 
reflects  the  fair  value  of  consideration  exchanged  for  an  asset  on  the  date  it  was  acquired  or  owed  for  a 
liability on the date it was assumed. 

The significant accounting policies and methodologies outlined below have been applied consistently and for 
all periods presented in these financial statements. 

Basis of consolidation 
These financial statements include the accounts of the Company and subsidiaries controlled by the Company. 
The Company is deemed to control a subsidiary when it is exposed to, or has the right to, variable returns from 
its  involvement  with  an  investee  and  it  has  the  ability  to  direct  the  activities  of  the  investee  that  significantly 
affects the investee’s returns through its power over the subsidiary. Where the Company’s interest in a subsidiary 
is  less  than  one  hundred  percent,  the  Company  recognizes  a  non-controlling  interest  in  the  investee.  All 
intercompany transactions, balances, revenues and expenses are eliminated on consolidation. 

The  carrying  amount  of  non-controlling  interests  is  the  amount  recognized  initially,  plus  the  non-controlling 
interests’  share  of  subsequent  changes  in  the  capital  of  the  company  and  changes  in  ownership  interests,  if 
any. Total comprehensive income or loss is attributed to non-controlling interests, even if this results in the non-
controlling interests having a deficit balance. 

The financial statements of controlled entities are included in these financial statements from the date control is 
effective until the date control ceases.  

Functional and presentation currency 
The  Company’s  functional  currency  is  the  Canadian  dollar.  Accordingly,  its  financial  position,  results  of 
operations, cash flows and equity are consolidated in Canadian dollars.  

Real Matters Inc. – September 30, 2022 - 55   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

The  Company  translates  its  U.S.  subsidiaries’  assets  and  liabilities  to  Canadian  dollars  from  their  functional 
currency  of  U.S.  dollars  using  the  exchange  rate  in  effect  at  the  date  the  statement  of  financial  position  is 
presented. Revenues and expenses from the Company’s U.S. subsidiaries are translated to Canadian dollars at 
the  average  monthly  exchange  rate  in  effect  during  the  year.  The  resulting  translation  adjustments  are 
included in other comprehensive income or loss. 

The Company has elected to report its financial results in U.S. dollars. Accordingly, the Company’s consolidated 
statements of financial position are translated from Canadian to U.S. dollars at the foreign currency exchange 
rate  in  effect  at  the  date  the  statement  of  financial  position  is  presented.  Certain  transactions  affecting 
shareholders’  equity  and  the  statements  of  cash  flows  are  translated  at  their  historical  foreign  currency 
exchange rates or at the foreign currency exchange in effect at the time of the transaction, respectively. The 
consolidated  statements  of  operations  and  comprehensive  income  or  loss  and  consolidated  statements  of 
cash flows, excluding certain transactions, are translated to U.S. dollars applying the average foreign currency 
exchange  rate  in  effect  during  the  reporting  period  and  the  resulting  translation  adjustments  are  included  in 
other  comprehensive  income  or  loss.  Reporting  the  Company’s  financial  results  in  U.S.  dollars  reduces  the 
impact  foreign  currency  fluctuations  have  on  its  reported  amounts  because  the  Company’s  operations  are 
larger in the U.S. than they are in Canada. The Company remains a legally domiciled Canadian entity and its 
functional  currency  is  the  Canadian  dollar. Translating  the  Company’s  U.S.  financial  position,  results  of 
operations and cash flows into Canadian dollars, the Company’s functional currency, and re-translating these 
amounts  to  U.S.  dollars,  the  Company’s  reporting  currency,  has  no  translation  impact  on  the  Company’s 
financial  statements.  Accordingly,  U.S.  results  retain  their  original  values  when  expressed  in  the  Company’s 
reporting currency.   

Monetary  assets  and  liabilities  denominated  in  foreign  currencies,  including  certain  long-term  financing 
arrangements  between  Canadian  and  U.S.  entities  within  the  consolidated  group  of  companies  that  are  not 
considered  part  of  the  net  investment  in  a  foreign  operation  and  that  are  different  from  the  Company’s 
functional currency, are translated to the Company’s functional currency applying the foreign exchange rate 
in effect at the date the statement of financial position is presented. Realized and unrealized foreign currency 
differences are recognized in the consolidated statement of operations and comprehensive income or loss. 

Exchange  differences  on  monetary  assets  and  liabilities  receivable  or  payable  with  a  foreign  operation,  for 
which  settlement  is  neither  planned  nor  likely  to  occur  and  therefore  forms  part  of  the  net  investment  in  a 
foreign operation, are recognized initially in other comprehensive income or loss and presented within equity. 
The cumulative amount of the resulting exchange differences recorded to other comprehensive income or loss, 
are reclassified from equity to the consolidated statements of operations and comprehensive income or loss on 
settlement. 

Cash and cash equivalents 
Cash and cash equivalents include short-term investments in highly liquid marketable securities, which have a 
term to maturity of three months or less.  

Included in cash is $2,028 (2021 - $2,022) set aside by the Company to demonstrate that it has sufficient liquidity 
to support a county title license for the conduct of business in the state of California. 

The Company’s residential real estate title services requires it to hold cash in escrow accounts that it does not 
own. Accordingly, cash held in escrow, including escrow receivables and escrow liabilities, are not recorded as 
assets  or  liabilities  on  the  Company’s  consolidated  statements  of  financial  position.  All  cash  held  in  escrow  is 
deposited in non-interest bearing bank accounts. 

Real Matters Inc. – September 30, 2022 - 56   

 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Intangibles 
Intangible  assets  with  finite  useful  lives  are  carried  at  cost  less  accumulated  amortization  and  accumulated 
impairment losses, if any. Intangibles are tested for impairment when a triggering event occurs. Amortization is 
recognized  on  a  straight-line  basis  over  the  estimated  useful  life  of  the  intangible  asset  and  recorded  to  the 
consolidated  statements  of  operations  and  comprehensive  income  or  loss.  The  estimated  useful  life  and 
amortization  method  are  reviewed  at  least  annually,  with  any  change  in  estimate  recognized  prospectively. 
Estimated useful lives for intangibles having finite lives are as follows: 

Internally generated intangible assets 
Customer relationships 
Brand names   
Technology 
Licenses 

2.5 years 
3 years 
3 years 
3 years 
10 years 

Internally  generated  intangible  assets  are  capitalized  if,  and  only  if,  all  of  the  following  have  been 
demonstrated: 

• 

The  technical  feasibility  of  completing  the  intangible  asset  is  expected  to  make  it  available  for  use  or 
sale; 
The Company intends to complete and use or sell the intangible asset; 
The Company has the ability to use or sell the intangible asset; 

• 
• 
•  How the Company expects the intangible asset will generate probable future economic benefits; 
•  Adequate technical, financial and other resources to complete the development and to use or sell the 

intangible asset exists; and 
The Company has the ability to reliably measure the expenditures attributable to its development. 

• 

The amount recognized as an internally generated intangible asset represents the sum of expenditures from the 
date when the intangible asset first meets the recognition criteria listed above to the date the asset is available 
for  use.  During  the  period  of  development,  the  asset  is  tested  for  impairment  at  least  annually.  Where  no 
internally  generated  intangible  asset  is  recognized,  expenditures  are  recognized  in  the  consolidated 
statements of operations and comprehensive income or loss in the period in which the cost is incurred. 

When the asset is available for use, the cost model is applied which requires the asset to be carried at cost less 
accumulated amortization and accumulated impairment losses, if any.  

Internally  generated  intangible  assets  represents  computer  software  development  costs  associated  with  the 
development  and  enhancement  of  the  Company’s  platforms  and  other  supporting  infrastructure.  Costs 
associated with the maintenance of the Company’s platforms are expensed as incurred.  

Goodwill 
Goodwill  represents  the  difference  between  consideration  and  the  fair  value  of  the  net  identifiable  assets 
acquired  in  a  business  combination.  Goodwill  is  recorded  at  cost  less  accumulated  impairment  losses,  if  any. 
Goodwill is not amortized and is allocated to each of the Company’s cash-generating units (“CGU” or “CGUs”) 
or group of CGUs that benefit from the acquisition, irrespective of whether other assets or liabilities acquired are 
assigned  to  those  units.  For  the  purpose  of  goodwill  impairment  testing  the  Company’s  CGUs  represent  its 
operating segments which is consistent with the level goodwill is monitored. 

Goodwill is tested annually for impairment, or more frequently when there is an indication that goodwill may be 
impaired.  If  the  recoverable  amount  of  the  CGU,  representing  the  higher  of  its  fair  value  less  cost  to  sell 
(“FVLCS”) and its value in use, is less than its carrying amount, any resulting impairment loss is first allocated to 
goodwill  and  subsequently  to  other  assets  of  the  CGU  on  a  pro  rata  basis.  Any  goodwill  impairment  loss  is 

Real Matters Inc. – September 30, 2022 - 57   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

recorded  to  the  consolidated  statements  of  operations  and  comprehensive  income  or  loss  in  the  period  of 
impairment. Previously recognized impairment losses for goodwill are not reversed in subsequent periods. 

Goodwill is tested for impairment annually on June 30th. At September 30, 2022, the Company re-performed the 
goodwill impairment test for its U.S. Title CGU due to the existence of impairment indicators and concluded that 
the  carrying  amount  of  the  U.S.  Title  CGU  was  in  excess  of  its  recoverable  amount.  Accordingly,  a  goodwill 
impairment loss was recorded in the fourth quarter of 2022. See Note 5. 

Upon  disposal  of  a  CGU  or  group  of  CGUs,  the  portion  of  goodwill  attributable  to  the  CGU  is  included  in  the 
determination  of  profit  or  loss  recorded  to  the  consolidated  statements  of  operations  and  comprehensive 
income or loss. 

Property and equipment 
Property  and  equipment  are  recorded  at  cost  less  accumulated  amortization  and  accumulated  impairment 
losses, if any. The initial cost includes the purchase price and any expenditures directly attributable to ready the 
asset  for  use.  Purchased  software  that  is  integral  to  the  function  of  certain  equipment  is  capitalized.  When 
components  of  property  and  equipment  have  different  useful  lives,  those  components  are  accounted  for  as 
individual items of property and equipment and amortized separately. 

Gains and losses on the disposal of property and equipment represents the difference between the proceeds 
received, if any, on disposal of the asset and its carrying amount. Any resulting gain or loss is recognized in the 
consolidated statements of operations and comprehensive income or loss.   

Amortization is recognized using the straight-line method for each component of property and equipment. The 
Company  reviews  the  amortization  methods,  useful  lives  and  residual  values  at  each  reporting  date.  The 
expected useful lives of property and equipment are set forth below: 

Computer equipment                              3 - 5 years 
Furniture and fixtures                                 5 years 
Leasehold improvements                         Lesser of the remaining term of the lease and expected useful life 
Right-of-use assets                                     Lesser of the lease term and the useful life of the underlying asset 

Leases 
At  the  inception  of  a  contract,  the  Company  assesses  whether  a  contract  is,  or  contains,  a  lease  based  on 
whether  the  contract  conveys  the  right  to  control  the  use  of  an  identified  asset  for  a  period  of  time  in 
exchange for consideration and recognizes a right-of-use asset and lease liability, as applicable.  

Right-of-use assets are measured at cost, less accumulated amortization and accumulated impairment losses, 
if any, and are adjusted for any re-measurement of lease liabilities. The cost of a right-of-use asset reflects the 
amount  recognized  on  the  initial  measurement  of  the  lease  obligation  plus  any  lease  payments  made  on  or 
before  the  commencement  date  of  the  lease,  including  any  initial  direct  costs  and  related  restoration  costs. 
Right-of-use assets are amortized on a straight-line basis over the shorter of the lease term and the useful life of 
the  underlying  asset.  If  a  lease  transfers  ownership  of  the  underlying  asset  or  the  cost  of  the  right-of-use  asset 
includes the exercise of a purchase option, the related right-of-use asset is amortized over the useful life of the 
underlying asset. Amortization of the right-of-use asset begins at the commencement date of the lease. 

Lease  liabilities  include  the  net  present  value  of  fixed  payments  (including  in-substance  fixed  payments), 
variable lease payments that are based on an index, rate or subject to a fair market value renewal, amounts 
expected  to  be  payable  by  the  lessee  under  residual  value  guarantees,  the  exercise  price  of  a  purchase 
option if the lessee is reasonably expected to exercise that option, and payments for penalties attributable to 
terminating the lease if the lessee is reasonably expected to terminate the lease prior to the end of the lease 

Real Matters Inc. – September 30, 2022 - 58   

 
 
  
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

term.  When  a  contract  contains  both  lease  and  non-lease  components,  the  Company  allocates  the 
consideration  in  the  contract  to  the  relative  stand-alone  price  of  the  lease  component  and  the  aggregate 
stand-alone price of the non-lease component. Relative stand-alone prices are determined by maximizing the 
use  of  observable  supplier  prices  for  a  similar  asset  and/or  service.  The  lease  liability  is  expressed  net  of  lease 
incentives receivable and lease payments are discounted using the interest rate implicit in the lease or, if the 
implicit rate cannot be determined, the lessee’s incremental borrowing rate.  

The  period  over  which  lease  payments  are  discounted  is  equal  to  the  lease  term,  which  includes  renewal 
options  that  the  Company  is  reasonably  expected  to  exercise.  Payments  associated  with  short-term  leases, 
representing  leases  with  a  term  of  12  months  or  less,  and  leases  for  low-value  assets,  are  recognized  as  an 
expense  on  a  straight-line  basis  to  operating  expenses  in  the  consolidated  statements  of  operations  and 
comprehensive  income  or  loss.  Variable  lease  payments  that  are  not  dependent  on  an  index  or  rate,  or  are 
subject to a fair market value renewal, are expensed as incurred and recognized to operating expenses in the 
consolidated statements of operations and comprehensive income or loss.  

Each  lease  payment included  in  the  lease  liability  is  apportioned  between  the  repayment  of  the  liability  and 
the  cost  to  finance.  The  finance  cost  is  recorded  to  interest  expense  in  the  consolidated  statements  of 
operations  and  comprehensive  income  or  loss  over  the  lease  term  to  produce  a  constant  periodic  rate  of 
interest on the remaining balance of the obligation. The carrying amount of lease liabilities is re-measured when 
there  is  a  change  in  future  lease  payments  arising  from  a  change  in  an  index  or  specified  rate,  if  there  is  a 
modification  to  the  lease  term,  if  there  is  a  change  in  the  estimated  amount  payable  under  a  residual  value 
guarantee  or  if  the  Company  changes  its  assessment  of  whether  it  will  exercise  a  termination,  extension  or 
purchase option. 

Lease  payments  related  to  the  principal  portion  of  lease  liabilities  are  classified  as  cash  flows  from  financing 
activities  while  lease  payments  related  to  the  interest  portion  are  classified  as  cash  flows  from  operating 
activities, within interest paid.  

Subleases 
When the Company subleases a leased asset to a third-party lessee, the Company becomes an intermediate 
lessor. As an intermediate lessor, the Company is required to assess the sublease classification by reference to 
the  right-of-use  asset  arising  from  the  head  lease,  rather  than  by  reference  to  the  underlying  asset.  In  this 
assessment, the Company considers several factors including if the term of the sublease covers a major portion 
of the term of the head lease. 

On the date the Company makes the leased asset available for use to the lessee, the Company classifies the 
lease as either an operating or finance lease. A lease is a finance lease if it transfers substantially all the risks and 
rewards  of  the  leased  asset  to  the  lessee.  Interest  income  derived  from  a  finance  lease  is  recognized  on  a 
systematic basis to produce a constant periodic rate of return on the net investment in the leased asset. 

Income taxes 
Income  tax  expense  or  recovery  is  comprised  of  current  and  deferred  income  tax  which  is  recognized  in  the 
consolidated  statements  of  operations  and  comprehensive  income  or  loss,  except  for  income  taxes 
attributable to a business combination or equity transaction.  

Current income tax represents the expected amounts payable or receivable as a result of taxable income or 
loss  generated  by  the  Company  in  the  period  applying  enacted  or  substantively  enacted  tax  rates,  at  the 
reporting  date.  Current  income  taxes  may  include  prior  period  adjustments  to  income  taxes  payable  or 
receivable. 

Real Matters Inc. – September 30, 2022 - 59   

 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Deferred  income  tax  is  recognized  applying  the liability  method,  which  recognizes  the  temporary  differences 
between the carrying amount  of assets and liabilities for financial reporting purposes and their equivalent tax 
amounts.  Deferred  income  tax  is  not  recognized  on  the  initial  recording  of  assets  or  liabilities  for  financial 
reporting purposes that is not a business combination and that impacts neither accounting income nor taxable 
income  or  loss.  Deferred  income  tax  assets  and  liabilities  are  measured  applying  tax  rates  that  have  been 
enacted or substantively enacted at the reporting date and are expected to be in effect when the temporary 
differences reverse.  

Deferred income tax assets are recognized when it is probable that future taxable income will be available to 
realize the benefit of the deferred tax asset. Deferred tax assets are reviewed at each reporting date and are 
reduced  to  the  extent  it  is  no  longer  probable  that  the  related  tax  benefit  will  be  realized.  The  related  tax 
benefit  is  subsequently  increased  only  when  the  probability  of  future  taxable  income  is  present.  Deferred 
income  tax  liabilities  are  not  recognized  on  temporary  differences  that  arise  from  goodwill  that  is  not 
deductible for tax purposes.  

Deferred  income  tax  assets  and  liabilities  are  offset  when  the  entity  has  a  legally  enforceable  right  to  set  off 
current tax assets against current tax liabilities and the deferred tax assets and liabilities relate to income taxes 
levied by the same taxation authority on the same taxable entity or different taxable entities when there is an 
intention  to  either  settle  current  income  tax  liabilities  on  a  net  basis  or  realize  the  tax  assets  and  settle  tax 
liabilities simultaneously in a future period.  

Warrant liabilities 
At the time of issuance, warrants are classified as either a financial liability or equity instrument in accordance 
with the substance of the contractual arrangement. Warrants that obligate the Company to deliver a variable 
number  of  shares  whose  value  equals  a  fixed  amount  or  an  amount  based  on  changes  in  an  underlying 
variable, are not an equity instrument, and are therefore classified as a financial liability. Subsequent changes 
to the conversion option that fixes the number of shares and price of shares issuable, are not considered by the 
Company  when  the  contractual  terms  of  the  warrant  do  not  change  and  there  has  been  no  change  in  the 
circumstances  of  the  Company.  Warrants  classified  as  liabilities  in  the  consolidated  statements  of  financial 
position are re-measured at their estimated fair value at each reporting date. Any change to the fair value of 
warrants is recognized in the consolidated statements of operations and comprehensive income or loss.   

Revenues 
The Company evaluates whether the contracts it enters meet the definition of a contract with a customer at 
contract  inception  and  recognizes  revenue  when  control  of  the  goods  or  services  has  been  transferred. 
Revenue  is  measured  based  on  the  consideration  the  Company  expects  to  be  entitled  to  in  exchange  for 
transferring goods or services to a customer. When applicable, the Company excludes amounts collected on 
behalf of third-parties from revenue when it does not control the goods or services before they are transferred 
to  a  customer,  since  it  is  acting  as  an  agent  rather  than  a  principal  to  the  transaction.  The  Company  has 
determined  that  no  significant  financing  component  exists  between  the  date  a  promised  good  or  service  is 
transferred to a customer and the date the customer pays for that good or service, when the period is one year 
or less. 

The Company records revenue at a point in time, unless otherwise indicated below. 

Residential Mortgage Appraisals  
The Company provides residential mortgage appraisals through its technology-based platform (the “Platform”) 
and network of independent qualified field professionals. Revenue is derived from transaction fees earned from 
mortgage lenders on residential appraisal products such as complete home appraisals, a broker price opinion, 
property  condition  reports  and  desktop  appraisals.  The  Company  recognizes  revenue  when  the  appraisal 
report is delivered to its client.  

Real Matters Inc. – September 30, 2022 - 60   

 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Title 
The Company provides title services to residential and commercial clients which include title search procedures 
for  title  insurance  policies,  curative,  escrow  and  other  closing  services.  Title  revenues,  which  are  recorded 
exclusive of amounts remitted to third-party insurance underwriters and certain work performed by attorneys in 
attorney  work  share  states,  are  recorded  when  a  transaction  closes.  Recording  services  are  recognized  as 
revenue when the documents are submitted to the county for recording. 

Search Services  
The  Company  provides  current  owner,  tax  and  commercial  title  search  and  property  reports  to  other  title 
insurance  companies  or  property  investment  companies.  Search  revenues  are  recorded  when  the  report  is 
delivered to the client. 

Insurance Inspection 
The  Company  provides  insurance  inspection  services  to  property  and  casualty  insurers  through  the  Platform. 
The Company records revenue when the insurance inspection report is delivered to the client. 

Software Services  
The Company provides three hosted software solutions. Contracts for these services are generally term-based 
ranging from one to three years. On-going service fee revenues are recognized as services are provided. Any 
usage-based  fees  and  minimum  transaction  fees  are  recognized  monthly  as  services  are  provided  over  the 
term of the arrangement. 

Contract Costs 
Incremental  costs  to  obtain  customer  contracts  include  commissions  that  are  incurred  in  connection  with 
obtaining the contract. As a practical expedient, the Company recognizes the incremental costs to obtain a 
contract as an immediate expense if the amortization period of the asset is one year or less. 

The  Company  manages  and  reviews  its  operations  by  geographical  location  and  service  type.  For  detailed 
information about the Company’s reportable segments and disaggregated revenue, see Note 22. 

Transaction costs 
Transaction  costs  represent  expenses  directly  attributable  to  a  revenue  transaction,  including  appraisal  costs, 
various processing fees, including credit card fees, connectivity fees, insurance inspection costs, closing agent 
costs and external abstractor and quality review costs. 

Business combinations 
Business combinations are accounted for applying the acquisition method of accounting, where the fair value 
of  consideration  is  allocated  to  the  fair  value  of  assets  acquired  and  liabilities  assumed  at  the  date  of 
acquisition. If the fair value of the net assets acquired is in excess of the aggregate consideration transferred, 
the  Company  re-assesses  if  it  has  correctly  identified  all  of  the  assets  acquired  and  liabilities  assumed  and 
reviews  the  procedures  used  to  measure  the  amounts  recognized  at  the  date  of  acquisition.  Following  its 
reassessment,  if  the  Company  concludes  that  the  fair  value  of  net  assets  acquired  exceeds  the  aggregate 
consideration  transferred,  the  Company  will  record  a  gain  to  the  consolidated  statements  of  operations  and 
comprehensive income or loss.  

The excess of consideration over  the fair value of the identifiable net assets acquired is recorded  as goodwill 
and allocated to the Company’s CGUs. For each business combination that includes a non-controlling interest, 
the Company, at its election, measures the non-controlling interest’s investment in the acquiree at fair value or 
at the proportionate share of the acquiree’s net identifiable assets acquired.  

Real Matters Inc. – September 30, 2022 - 61   

 
 
 
 
 
  
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Any contingent consideration is recognized at fair value on the acquisition date. All contingent consideration 
(except that which is classified as equity) is measured at fair value with changes in fair value recorded to the 
consolidated statements of operations and comprehensive income or loss. Contingent consideration classified 
to equity is not re-measured and settlement is accounted for within equity. 

The fair value measurement and recognition of net assets acquired may require adjustment when information is 
absent and fair value allocations are presented on an estimated or preliminary basis. Adjustments to estimated 
or preliminary amounts, reflecting new information obtained about facts and circumstances that existed at the 
date  of  acquisition  and  occurring  not  later  than  one  year  from  the  date  of  acquisition,  are  recorded  in  the 
period the adjustment is determined. 

Transaction  costs  incurred  in  connection  with  a  business  combination,  other  than  costs  associated  with  the 
issuance  of  debt  or  equity  securities,  are  expensed  in  the  consolidated  statements  of  operations  and 
comprehensive income or loss as incurred.  

Provisions 
Provisions  are  recognized  when  it  is  probable  that  the  Company  is  required  to  settle  an  obligation  (legal  or 
constructive), as a result of a past event, and the obligation can be reliably estimated. The provision represents 
the  Company’s  best  estimate  of  the  amounts  required  to  settle  the  obligation  at  the  end  of  the  reporting 
period.  When  a  provision  is  determined  applying  a  measure  of  cash  flows  estimated  to  settle  the  present 
obligation, its carrying amount is the present value of those cash flows (when the impact of the time value of 
money  is  material).  When  some  or  all  of  the  amounts  required  to  settle  a  provision  are  expected  to  be 
recoverable  from  a  third-party,  a  receivable  is  recognized  when  it  is  virtually  certain  that  reimbursement  is 
receivable and the expected reimbursement can be reliably measured.  

Financial instruments 
Financial  assets  and  financial  liabilities,  including  derivatives  and  embedded  derivatives  in  certain  contracts, 
are recognized in the consolidated statements of financial position when the Company becomes party to the 
contractual provisions of a financial instrument or non-financial derivative contract.  

Classification and Measurement 
The Company classifies and measures financial assets based on their contractual cash flow characteristics and 
the Company’s business model for the financial asset. A financial asset is classified and measured at: amortized 
cost; fair value through other comprehensive income (‘‘FVOCI’’); or fair value through profit and loss (‘‘FVPL’’). 

A financial asset is measured at amortized cost if it meets both of the following conditions and is not designated 
as FVPL: 

• 
• 

it is held within a business whose objective is to hold assets to collect contractual cash flows; and 
its  contractual  terms  give  rise  on  specified  dates  to  cash  flows  that  are  solely  payments  of  principal  and 
interest on the principal amount outstanding. 

All  financial  assets  not  classified  and  measured  at  amortized  cost  or  FVOCI  are  classified  and  measured  at 
FVPL,  which  includes  all  derivative  financial  assets.  On  initial  recognition,  a  financial  asset  that  meets  the 
measurement  requirements  of  amortized  cost  or  FVOCI  may  be  irrevocably  designated  as  FVPL  if  doing  so 
eliminates or significantly reduces an accounting mismatch that would otherwise arise. 

Financial assets classified and measured at amortized cost are subsequently measured applying the effective 
interest  method,  less  any  impairment  losses.  Interest  income,  foreign  exchange  gains  and  losses  and 
impairment losses, are recognized in the consolidated statements of operations and comprehensive income or 
loss. Financial assets are derecognized when the contractual rights to receive cash flows and benefits from the 

Real Matters Inc. – September 30, 2022 - 62   

 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

financial asset expire, or if the Company transfers control or substantially all the risks and rewards of ownership 
to  another  party.  Any  resulting  gain  or  loss  on  derecognition  is  recorded  to  the  consolidated  statements  of 
operations and comprehensive income or loss in the period of derecognition. 

Financial  assets  classified  and  measured  at  FVPL  are  subsequently  measured  at  fair  value  at  each  reporting 
date.  Net  gains  and  losses,  including  any  interest  or  dividend  income,  are  recorded  to  the  consolidated 
statements of operations and comprehensive income or loss. 

Financial  liabilities  are  classified  and  measured  as  either  amortized  cost  or  FVPL.  Derivatives  embedded  in 
contracts where the host is a financial asset within the scope of the standard are not separated, and the hybrid 
financial  instrument  is  assessed  for  classification  as  a  whole.  Financial  liabilities  are  derecognized  when 
obligations  under  the  contract  expire,  are  discharged  or  cancelled.  The  difference  between  the  carrying 
amount  of  the  financial  liability  derecognized  and  the  consideration  paid  or  payable  is  recorded  to  the 
consolidated statements of operations and comprehensive income or loss in the period of derecognition. 

Below is a summary showing the measurement categories of the Company’s financial assets and liabilities. 

Financial assets and liabilities 

Cash and cash equivalents 

Trade and other receivables 

Trade payables 

Accrued charges 

Warrant liabilities 

Measurement Category 

Amortized cost 

Amortized cost 

Amortized cost 

Amortized cost 

FVPL 

Transaction  costs  that  are  directly  attributable  to  the  acquisition  or  issue  of  financial  assets  and  financial 
liabilities, other than financial assets and financial liabilities classified as FVPL, are added to or deducted from 
the fair value of financial  assets or financial liabilities, as appropriate. Transaction  costs directly  attributable to 
the  acquisition  of  financial  assets  or  financial  liabilities  classified  as  FVPL  are  expensed  to  the  consolidated 
statements of operations and comprehensive income or loss. 

Costs of issuing debt and equity 
The cost of issuing debt is included as part of long-term debt and is accounted for at amortized cost applying 
the  effective  interest  method.  When  long-term  debt  amounts  are  nil,  but  amounts  are  still  available  to  be 
drawn, costs of issuing debt are reclassified to other assets in the consolidated statements of financial position. 
The cost of issuing equity is reflected as a direct charge to common shares. 

Derivative financial instruments 
The Company may enter into foreign currency exchange agreements from time-to-time as part of its strategy 
to manage foreign currency exposure. The Company does not hold or issue derivative financial instruments for 
trading  purposes.  Derivatives,  including  derivatives  that  are  embedded  in  financial  or  non-financial  contracts 
where the host contract is not a financial asset, are measured at their estimated fair values. Gains or losses on 
financial  instruments  measured  at  their  estimated  fair  values  are  recorded  to  the  consolidated  statements  of 
operations  and  comprehensive  income  or  loss  in  the  periods  in  which  they  arise,  with  the  exception  of  gains 
and losses on certain financial instruments that are part of a designated hedging relationship.  

Fair value 
Fair value represents the price that would be received from selling an asset or paid to transfer a liability in an 
orderly  transaction  between  market  participants  at  the  measurement  date.  The  Company  classifies  its  fair 
value  measurements  using  a  fair  value  hierarchy  that  reflects  the  significance  of  inputs  used  in  making  such 
measurements. IFRS establishes a fair value hierarchy based on the level of independent, objective evidence 

Real Matters Inc. – September 30, 2022 - 63   

 
 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

applied  to  measure  fair  value.  Financial  assets  or  financial  liabilities  are  categorized  within  the  fair  value 
hierarchy  based  on  the  lowest  level  of  input  that  is  significant  to  the  fair  value  measurement.  An  entity  is 
required  to  maximize  the  use  of  observable  inputs  and  minimize  the  use  of  unobservable  inputs  when 
measuring fair value. The following three levels of inputs are applied to measure fair value: 

• 
• 

• 

Level 1 – quoted prices in active markets for identical assets or liabilities 
Level 2 – observable inputs, other than Level 1 prices, such as quoted prices for similar assets or liabilities, 
quoted  market  prices  in  markets  that  are  not  active,  or  model  derived  valuations  or  other  inputs  that 
are observable or can be corroborated by observable market data for substantially the full term of the 
asset or liability 
Level 3 – unobservable inputs that are supported by little or no market activity 

Impairment 
Financial assets 
The impairment of financial assets is based on an expected credit loss (“ECL”) model. The ECL model applies to 
financial  assets  measured  at  amortized  cost  and  requires  the  Company  to  consider  factors  that  include  past 
events, current conditions and forecasts of future economic conditions.  

Loss allowances are measured on either of the following bases: 

•  12-month  ECLs:  these  are  ECLs  that  result  from  possible  default  events  within  the  12  months  after  the 

• 

reporting date; and 
lifetime  ECLs:  these  are  ECLs  that  result  from  all  possible  default  events  over  the  expected  life  of  a 
financial instrument. 

The  Company  elects  to  measure  loss  allowances  for  trade  and  other  receivables  at  an  amount  equal  to 
lifetime ECLs applied at each  reporting date.  The Company determines  ECLs on trade and  other receivables 
using  a  provision  matrix  based  on  historical  credit  loss  experience  to  estimate  lifetime  ECLs  adjusted  for 
estimated changes to credit risks and forecasts of future economic conditions.  

Impairment  losses  are  recorded  to  operating  expenses  in  the  consolidated  statement  of  operations  and 
comprehensive  income  or  loss  with  the  carrying  amount  of  the  financial  asset  or  group  of  financial  assets 
reduced  through  the  use  of  impairment  allowance  accounts.  When  an  impairment  loss  has  decreased  in  a 
subsequent  period,  and  such  decrease  can  be  related  objectively  to  conditions  and  changes  in  factors 
occurring  after  the  impairment  was  initially  recognized,  the  previously  recognized  impairment  loss  is 
immediately  reversed  in  the  consolidated  statements  of  operations  and  comprehensive  income  or  loss.  The 
reversal of an impairment loss may not exceed the amortized cost had no impairment loss been recognized. 

Non-financial assets  
The  carrying  value  of  property  and  equipment  and  intangibles  are  reviewed  at  each  reporting  period  to 
determine  if  indicators  of  impairment  exist.  If  any  such  indicators  exist,  the  asset’s  recoverable  amount  is 
estimated.   

For  the  purpose  of  impairment  testing,  the  recoverable  amount  is  determined  for  an  individual  asset  or  are 
grouped  together  into  CGUs,  representing  the  smallest  group  of  assets  that  generates  independent  cash 
inflows.  If  the  carrying  amount  of  the  asset  or  CGU  exceeds  its  recoverable  amount,  an  impairment  loss  is 
recognized in the consolidated statements of operations and comprehensive income or loss as a reduction in 
the carrying amount of the asset to its recoverable amount. The recoverable amount of an asset or CGU is the 
higher of its FVLCS and its value in use. In assessing value in use, the estimated future cash flows are discounted 
to their present value using a pre-tax discount rate that reflects current market assessments of the time value of 
money and the risks specific to the asset or CGU. 

Real Matters Inc. – September 30, 2022 - 64   

 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Impairments of non-financial  assets recognized in a prior period are re-assessed at the end of each reporting 
period to determine if indicators of impairment have reversed or no longer exist. An impairment loss is reversed 
if  the  estimated  recoverable  amount  exceeds  the  asset  or  CGU’s  carrying  amount.  The  reversal  of  an 
impairment  loss  may  not  exceed  the  carrying  amount,  net  of  amortization,  of  the  asset  or  CGU  had  no 
impairment loss been recognized.  

Stock-based payments 
The  Company  grants  equity-settled  stock  options  under  its  stock-based  compensation  plan.  The  fair  value  of 
stock options at the grant date is estimated using the Black-Scholes-Merton option pricing model and is subject 
to  the  satisfaction  of  certain  vesting  conditions.  Uncertain  vesting  conditions  do  not  result  in  compensation 
expense  being  recognized  until  they  are  satisfied  or  deemed  to  be  probable  of  satisfaction.  Stock-based 
compensation expense is recorded to the consolidated statements of operations and comprehensive income 
or  loss  over  the  vesting  period  based  on  the  estimated  number  of  stock  options  expected  to  vest  with  a 
corresponding increase to shareholders’ equity. Management’s estimate of the number of awards expected to 
vest  occurs  at  the  time  of  grant  and  at  each  reporting  date  up  to  the  vesting  date.  The  estimated  forfeiture 
rate is adjusted for actual forfeitures in the period they occur.   

Restricted share units 
Restricted share units (“RSUs”) issued by the Company that are substantially settled in the Company’s common 
shares are accounted for as equity-settled awards. 

The  fair  value  of  an  RSU  is  measured  at  the  grant  date  price  of  the  Company’s  common  shares  and 
compensation expense is recorded to the consolidated statements of operations and comprehensive income 
or loss over the vesting period with a corresponding increase to shareholders’ equity. Management estimates 
the  forfeiture  rate  for  RSUs  at  the  time  of  grant  and  at  each  reporting  date  up  to  the  vesting  date.  The 
estimated forfeiture rate is adjusted to actual forfeitures in the period they occur. 

In  fiscal  2022,  the  Company  established  a  trust  to  hold  common  shares  purchased  in  the  open  market  for 
certain Canadian participants until each RSU vests and the award is settled. The Company is the sponsor of the 
trust and has assigned a trustee to carry out the trusts’ custodial duties. The trust is considered a structured entity 
which  is  consolidated  in  the  Company’s  financial  statements.  The  cost  of  common  shares  purchased  in  the 
open market are recorded at book value to restricted shares in the consolidated statements of equity with any 
resulting premium or deficit recorded to accumulated deficit until the common shares are issued to settle the 
RSU obligation. 

Net income or loss per share 
Basic  net  income  or  loss  per  share  is  calculated  by  dividing  net  income  or  loss  attributable  to  common 
shareholders  of  the  Company  by  the  weighted  average  number  of  common  shares  outstanding  during  the 
reporting  period.  Diluted  net  income  or  loss  per  share  is  calculated  by  dividing  the  net  income  or  loss 
attributable to common shareholders of the Company by the weighted average number of shares outstanding 
adjusted  for  all  potentially  dilutive  equity  instruments,  comprising  stock  options,  equity-settled  RSUs  and 
warrants.  

Operating segments 
An  operating  segment  is  a  component  of  the  Company  that  engages  in  business  activities.  An  operating 
segment  may  earn  revenues  and  incur  expenses,  including  revenues  and  expenses  incurred  by  virtue  of 
activities with any of the Company’s other operations. An operating segment has discrete financial information 
available which is regularly reviewed by the Company’s Chief Operating Decision Maker (“CODM”) to assess 
performance or make resource allocation decisions.  

Real Matters Inc. – September 30, 2022 - 65   

 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Significant judgments, estimates and assumptions 
The preparation of these financial statements in conformity with IFRS requires management to make judgments, 
estimates  and  assumptions  that  affect  the  application  of  accounting  policies  and  the  reported  amounts  of 
assets,  liabilities,  revenues  and  expenses.  Actual  results  may  differ  from  these  estimates.  Estimates  and  the 
accompanying underlying assumptions are reviewed at least annually or more frequently as required. Revisions 
to accounting estimates are recognized in the period of revision, which  may impact future  reporting periods. 
Areas  that  are  subject  to  judgment  and  estimate  include  revenue  recognition,  the  identification  of  CGUs, 
impairment  of  goodwill  and  non-financial  assets,  the  determination  of  fair  values  in  connection  with  business 
combinations, internally generated intangible assets, the determination of fair value for warrants and financial 
instruments, stock-based payments, including RSUs, the useful lives of property and equipment and intangible 
assets, lease terms, estimated incremental borrowing rates used to determine the carrying amount of right-of-
use  assets  and  lease  liabilities,  the  likelihood  of  realizing  deferred  income  tax  assets,  provisions  and 
contingencies. 

Critical accounting judgments and estimates 
Management  believes  the  following  accounting  policies  are  subject  to  the  most  critical  judgments  and 
estimates  and  could  have  the  most  significant  impact  on  the  amounts  recognized  in  these  financial 
statements. 

Revenues – satisfaction of performance obligations 

(a) 
The  satisfaction  of  performance  obligations  requires  management  to  make  judgments  when  control  of  the 
underlying  good  or  service  transfers  to  the  customer.  Determining  when  a  performance  obligation  is  satisfied 
affects the timing of revenue recognition. Management considers indicators of the transfer of control, including 
when the customer is obligated to pay and whether the transfer of significant risks and rewards has occurred, 
which  represents  the  time  when  the  customer  has  acquired  the  ability  to  direct  and  use  the  good  or  service 
and obtained substantively all of the benefits. 

Revenues – agent versus principal 

(b) 
The Company uses judgment in its assessment of whether it is acting as an agent or principal to a transaction. 
When the Company is not primarily responsible for fulfilling the obligation to provide a specified good or service 
and  does  not  have  discretion  to  establish  price,  it  is  acting  as  an  agent  to  the  transaction.  The  Company  is 
acting as a principal when it controls the deliverables prior to delivery to the customer and establishes pricing. 

Identification of CGUs 

(c) 
The Company has allocated its tangible assets, intangible assets and goodwill to the smallest identifiable group 
of assets that generate cash inflows and that are largely independent of cash inflows derived from other assets. 
The determination of CGUs or groups of CGUs for the purpose of annual impairment testing requires judgment. 

Impairment of goodwill and non-financial assets 

(d) 
Goodwill  is  tested  for  impairment  annually  or  more  frequently  if  there  is  an  indication  of  impairment.  The 
carrying  value  of  property  and  equipment  and  intangible  assets  is  reviewed  each  reporting  period  to 
determine whether impairment indicators exist. The recoverable amount attributable to a CGU or non-financial 
asset  is  the  higher  of  FVLCS  or  value  in  use.  The  Company’s  determination  of  a  CGU  or  non-financial  assets 
recoverable  amount  applying  FVLCS,  uses  market  information  to  estimate  the  amount  the  Company  could 
obtain from disposing of the CGU or non-financial asset in an arm’s length transaction, less the estimated cost 
of  disposal.  The  Company  estimates  value  in  use  by  discounting  estimated  future  cash  flows  for  the  CGU  or 
non-financial asset to its present value using a pre-tax discount rate reflecting a current market assessment of 
the time value of money and certain risks specific to the CGU or non-financial asset. Estimated cash flows are 
based on management’s assumptions and business plans which are supported by internal strategies, plans and 
external information. 

Real Matters Inc. – September 30, 2022 - 66   

 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

The  estimated  recoverable  amount  for  a  CGU  or  non-financial  asset  requires  the  use  of  significant  estimates, 
including  assembling  appropriate  market  information,  disposal  costs,  future  cash  flows,  growth  rates,  and 
terminal and discount rates. 

Business combinations 

(e) 
Applying the acquisition method to business combinations requires an entity to measure each identifiable asset 
and liability at fair value.  

The excess, if any, of the fair value of consideration over the fair value of the net identifiable assets acquired is 
recorded  to  goodwill.  The  purchase  price  allocation  involves  judgment  to  identify  the  intangible  assets 
acquired, establish fair value estimates for the assets acquired and liabilities assumed, including pre-acquisition 
contingencies  and  contingent  consideration.  Changes  in  any  assumption  or  estimate  used  to  identify  the 
intangible assets acquired, or to determine the fair value of acquired assets and liabilities assumed, including 
pre-acquisition  contingencies  or  contingent  consideration,  could  affect  the  amounts  assigned  to  assets, 
liabilities and goodwill in the purchase price allocation. 

The Company makes estimates, assumptions, and judgments when valuing goodwill and other intangible assets 
in connection with the initial purchase price allocation of an acquired entity, and the continuing evaluation of 
the  recoverability  of  goodwill  and  intangible  assets  on  an  ongoing  basis.  These  estimates  are  based  on  a 
number  of  factors,  including  historical  experience,  market  conditions,  information  gained  on  review  of  the 
target entities’ operation and information obtained from the management of the acquired companies. Critical 
estimates  in  valuing  certain  intangible  assets  include,  but  are  not  limited  to,  historical  and  projected  attrition 
rates,  discount  rates,  anticipated  revenue  growth  from  acquired  customers,  acquired  technology,  and  the 
expected  use  of  the  acquired  assets.  These  factors  are  also  considered  in  determining  the  useful  life  of 
intangible  assets  acquired.  The  amounts  and  useful  lives  assigned  to  identified  intangible  assets  also  impacts 
the amount and timing of future amortization expense. 

Unanticipated events and circumstances may affect the accuracy or validity of such assumptions, estimates or 
actual results. 

Stock-based payments 

(f) 
The  Company  uses  the  Black-Scholes-Merton  option  pricing  model  to  estimate  the  fair  value  of  stock-based 
compensation  which  requires  the  use  of  several  input  variables.  These  input  variables  are  subject  to  estimate 
and changes in these inputs can materially affect the estimated fair value of stock-based compensation. The 
fair  value  reported  may  not  represent  the  transaction  value  of  stock-based  compensation  at  the  date  of 
exercise. 

Amortization of property and equipment and intangible assets 

(g) 
Judgment is applied to determine an asset’s useful life, and where applicable, estimated residual value, used in 
the  computation  of  amortization.  Accordingly,  an  asset’s  actual  useful  life  and  estimated  residual  value  may 
differ significantly from these estimates. 

Where  an  item  of  property  and  equipment  can  be  subdivided  into  its  major  components,  and  these 
components are assessed as having different useful lives, the components are accounted for as separate items 
of property and equipment. The application of this policy requires judgment to determine the asset’s useful life 
and to identify an asset’s major components. 

Real Matters Inc. – September 30, 2022 - 67   

 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Leases 

(h) 
Lease  terms  represent  the  contractual  non-cancellable  period  for  a  lease,  plus  all  periods  covered  by  an 
option  to  renew  or  terminate  the  lease  if  the  Company  is  reasonably  certain  to  exercise,  or  not  exercise  this 
option respectively. Management applies judgment in assessing all factors that create an economic incentive 
to  exercise  extension  options,  or  to  not  exercise  termination  options,  available  in  its  lease  arrangements. 
Management  reviews  its  initial  assessment  if  a  significant  event  or  change  in  circumstances  occurs  which 
affects its initial assessment and is within the control of the Company. 

To  determine  the  carrying  amount  of  right-of-use  assets,  lease  liabilities  and  net  investment  in  sublease,  the 
Company estimates the incremental borrowing rate specific to each leased asset or portfolio of leased assets if 
the  interest  rate  implicit  in  the  lease  is  not  readily  determinable.  Management  determines  the  incremental 
borrowing  rate  attributable  to  each  leased  asset,  or  portfolio  of  leased  assets,  by  assessing  the  Company’s 
creditworthiness, the security, term and value of the underlying leased asset and the economic environment in 
which  the  leased  asset  operates.  The  incremental  borrowing  rate  is  subject  to  change  mainly  due  to 
macroeconomic changes. 

Valuation of deferred income tax assets 

(i) 
The  Company  assesses  its  ability  to  generate  taxable  income  in  future  periods  from  its  internal  forecasts. 
Taxable  income  is  adjusted  to  reflect  certain  non-taxable  income  and  expense  or  the  use  of  unused  credits 
and tax losses. The Company’s estimate of future taxable income, to determine the existence of a deferred tax 
asset, depends on many factors, including the Company’s ability  to generate income subject to tax in future 
periods and implement tax planning measures, including other substantive evidence. The occurrence or non-
occurrence  of  certain  future  events  may  lead  to  significant  changes  in  the  measurement  of  deferred  tax 
assets. 

Provisions 

(j) 
Due to the nature of provisions, there is a degree of uncertainty inherent in their measurement. Management 
uses its best efforts to estimate and provide for potential losses. Assumptions applied reflect the most probable 
set of economic conditions and planned courses of action by the Company. 

Other 

(k) 
Other areas where the Company employs judgment and estimates include, the determination of its allowance 
for doubtful accounts, financial instruments, its control assessment of subsidiaries and contingencies related to 
litigation, claims and assessments. 

3.   Recent Accounting Pronouncements 

Classification of Liabilities as Current or Non-Current 
In January 2020, the IASB issued “Classification of Liabilities as Current or Non-Current (Amendments to IAS 1)” 
which  provided  a  more  general  approach  to  the  classification  of  liabilities  under  IAS  1  based  on  the 
contractual  arrangements  in  place  at  the  reporting  date.  The  amendment  clarified  that  the  classification  of 
liabilities as current or non-current  should be based on rights that are in existence at the end of the reporting 
period. Only rights to defer settlement by at least twelve months, which are in place at the end of the reporting 
period, affect the classification of a liability. Classification is unaffected by an entities’ expectation to exercise 
its right to defer settlement of a liability. The amendments are to be applied retrospectively and are effective 
for  annual  reporting  periods  beginning  on  or  after  January  1,  2023.  The  Company  expects  to  apply  the 
amendment  to  the  classification  of  liabilities  on  October  1,  2023,  and  adopting  this  amendment  is  not 
expected to have a significant impact on the Company’s financial statements. 

Real Matters Inc. – September 30, 2022 - 68   

 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Narrow-scope amendments and Annual Improvements to IFRS Standards 2018-2020 
In May 2020, the IASB issued a series of narrow-scope amendments that impact the following standards: IAS 16 – 
“Property,  Plant  and  Equipment  –  Proceeds  before  Intended  Use”  (“IAS  16”),  IAS  37  –  “Onerous  Contracts  – 
Costs  of  Fulfilling  a  Contract”  (“IAS  37”),  IFRS  3  –  “Reference  to  the  Conceptual  Framework”  (“IFRS  3”),  and 
annual improvements to IFRS 1, IFRS 9, IFRS 16, and IAS 41.  

The amendment to IAS 37 clarified the meaning of “costs to fulfil a contract” to include incremental costs, and 
the allocation of other costs that directly relate to fulfilling the contract. This could result in an entity recording a 
provision for the  expected loss attributable  to the onerous contract in its financial  statements earlier or  that it 
wouldn’t  have  recognized  if  not  for  this  amendment.  IFRS  3  was  updated  to  refer  to  the  2018  Conceptual 
Framework  for  Financial  Reporting  when  determining  what  constitutes  an  asset  or  a  liability  in  a  business 
combination. Without this update, an  entity may have recognized certain  liabilities in a business combination 
that  it  would  not  recognize  under  IAS  37.  IAS  16  and  the  annual  improvements  are  not  applicable  to  the 
Company.  

These  amendments  were  effective  January  1,  2022  and  earlier  application  was  permitted.  The  Company 
expects to apply the amendments on October 1, 2022, and adopting these amendments are not expected to 
have a significant impact on the Company’s financial statements.  

Narrow-scope amendments to IAS 1 and IAS 8 
In February 2021, the IASB amended IAS 1 – “Presentation of Financial Statements” which requires companies to 
disclose information attributable to material accounting policies rather than focusing on significant accounting 
policies.  The  amendment  clarified  that  accounting  policy  information  is  material  if  its  absence  inhibits  a 
financial statement user’s ability to understand other material information in the financial statements.  

Additionally,  the  IASB  amended  IAS  8  –“Accounting  Policies,  Changes  in  Accounting  Estimates  and  Errors”  to 
improve  accounting  policy  disclosures  and  assist  entities  in  distinguishing  between  changes  in  accounting 
policies,  which  are  generally  applied  retrospectively  to  both  historical,  current  and  future  transactions,  and 
estimates, which are applied prospectively to future transactions.  

These amendments are effective January 1, 2023 and earlier application is permitted. The Company expects to 
apply  the  amendments  on  October  1,  2023,  and  adopting  these  amendments  are  not  expected  to  have  a 
significant impact on the Company’s financial statements. 

Clarifying amendment to account for deferred tax on leases and decommissioning obligations 
In May 2021, the IASB amended IAS 12 – “Income Taxes” to clarify that the initial recognition exemption does 
not  apply  to  leases  and  decommissioning  obligations.  As  a  result,  companies  are  required  to  recognize 
deferred tax on such transactions.  

The  amendment  is  effective  January  1,  2023  and  earlier  application  is  permitted.  The  Company  expects  to 
apply  the  amendment  on  October  1,  2023,  and  adopting  this  amendment  is  not  expected  to  have  a 
significant impact on the Company’s financial statements. 

Real Matters Inc. – September 30, 2022 - 69   

 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

4.   Intangibles 

Internally 
generated 
intangible 
assets 

Customer 
relation- 
ships 

Brand 
name 

 Technology 

Licenses 

Total 

2022 

Cost 
  Balance, beginning of year 
  Additions 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

$ 

$ 

$ 

$ 

8,618  $ 
160 

56,163  $ 

- 

(615)   
8,163  $ 

(440)   
55,723  $ 

8,618  $ 
5 

56,163  $ 

- 

(608)   
8,015  $ 

(440)   
55,723  $ 

2,297  $ 
- 

- 
2,297  $ 

2,297  $ 
- 

- 
2,297  $ 

5,720  $ 
- 

- 
5,720  $ 

5,720  $ 
- 

- 
5,720  $ 

13,840  $ 

- 

- 

13,840  $ 

86,638 
160 

(1,055) 
85,743 

7,612  $ 
1,384 

80,410 
1,389 

- 
8,996  $ 

(1,048) 
80,751 

Net carrying value, end of year  $ 

148  $ 

-  $ 

-  $ 

-  $ 

4,844  $ 

4,992 

Internally 
generated 
intangible 
assets 

Customer 
relation- 
ships 

Brand 
name 

 Technology 

Licenses 

Total 

2021 

8,232  $ 

55,883  $ 

2,297  $ 

5,720  $ 

13,840  $ 

85,972 

386 
8,618  $ 

280 
56,163  $ 

- 
2,297  $ 

- 
5,720  $ 

- 

13,840  $ 

666 
86,638 

8,232  $ 
- 

55,568  $ 
315 

386 
8,618  $ 

280 
56,163  $ 

2,297  $ 
- 

- 
2,297  $ 

5,720  $ 
- 

- 
5,720  $ 

6,228  $ 
1,384 

- 
7,612  $ 

78,045 
1,699 

666 
80,410 

Cost 
 Balance, beginning of year 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

$ 

$ 

$ 

$ 

Net carrying value, end of year  $ 

-  $ 

-  $ 

-  $ 

-  $ 

6,228  $ 

6,228 

Real Matters Inc. – September 30, 2022 - 70   

 
 
   
   
   
 
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
   
   
   
   
   
   
 
 
   
   
   
 
   
   
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
   
   
   
   
   
   
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

5.   Goodwill 

Cost 
  Balance, beginning of year 
  Balance, end of year 

Accumulated impairment 
  Balance, beginning of year 
  Impairment 
  Balance, end of year 

Net carrying value, end of year 

Cost 
  Balance, beginning of year 
  Balance, end of year 

Accumulated impairment 
  Balance, beginning of year 
  Balance, end of year 

Net carrying value, end of year 

U.S.  
Appraisal   

U.S.  
Title   

2022 

Total 

43,181  $ 
43,181  $ 

17,296  $ 
17,296  $ 

60,477 
60,477 

-  $ 
- 
-  $ 

-  $ 

17,296 
17,296  $ 

- 
17,296 
17,296 

43,181  $ 

-  $ 

43,181 

U.S.  
Appraisal   

U.S.  
Title   

2021 

Total 

43,181  $ 
43,181  $ 

17,296  $ 
17,296  $ 

60,477 
60,477 

-  $ 
-  $ 

-  $ 
-  $ 

- 
- 

43,181  $ 

17,296  $ 

60,477 

$ 
$ 

$ 

$ 

$ 

$ 
$ 

$ 
$ 

$ 

Impairment testing 
U.S. Appraisal 
The Company determined the recoverable amount based on a FVLCS calculation for its U.S. Appraisal CGU. To 
determine FVLCS for the U.S. Appraisal  CGU group, the Company applied market valuation  multiples derived 
from  merger  and  acquisition  transactions  for  like  or  similar  businesses,  including  the  Company’s  historical 
acquisition data, to its last twelve-month results of revenues less transaction costs and operating expenses. 

Management  believes  that  any  reasonably  possible  change  in  the  key  assumptions  would  not  cause  the 
carrying amount to exceed its recoverable amount. 

U.S. Title 
Due  to  a  continued  decline  in  economic  and  market  conditions  for  mortgage  origination  refinance  activity, 
and  the  resulting  impact  on  operating  results  of  the  U.S.  Title  CGU  group,  the  Company  determined  that 
triggering events, that indicate goodwill may be impaired, existed as of September 30, 2022. The Company re-
performed its goodwill test for impairment at September 30, 2022 and concluded that impairment existed.  

The Company determined the recoverable amount of its U.S. Title CGU based on FVLCS and the value in use 
approach. To determine FVLCS for the U.S. Title CGU group, the Company applied market valuation multiples 
derived  from  merger  and  acquisition  transactions  for  like  or  similar  businesses,  including  the  Company’s 
historical acquisition multiples, to revenues less transactions costs. To determine the value in use of the U.S. Title 
CGU  group,  the  Company  used  a  discounted  cash  flow  methodology.  The  key  assumptions  used  in  the 

Real Matters Inc. – September 30, 2022 - 71   

 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

valuation  of  the  U.S.  Title  CGU  group  included  estimated  revenues,  net  revenue  margins,  long-term  growth 
rates, market size and discount rate. Based on the results of this analysis, the Company recorded an impairment 
charge of $17,296 against the carrying value of goodwill. The net carrying amount of goodwill allocated to the 
U.S. Title CGU, net of impairment charges, at September 30, 2022 is $nil. 

Measuring  the  fair  value  of  the  U.S.  Title  CGU  includes  the  use  of  significant  unobservable  inputs,  which  are 
Level 3 inputs in the fair value hierarchy. 

6.   Property and Equipment 

 Computer 
equip- 
ment 

 Furniture 
and fixtures 

 Leasehold 
improve- 
ments 

Right-of-use 
assets 
(office 
space) 

Right-of-use 
assets 
(computer 
equip- 
ment)    

Cost 
  Balance, beginning of year 
  Additions 
  Disposals1 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Disposals1 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

$ 

$ 

$ 

$ 

4,713  $ 
690 
(134)   

(85)   
5,184  $ 

2,764  $ 
1,160 
(134)   

(77)   
3,713  $ 

2,099  $ 
- 
(358)   

(17)   
1,724  $ 

1,718  $ 
170 
(358)   

(16)   
1,514  $ 

3,542  $ 
38   
(772)  

(66)  
2,742  $ 

2,148  $ 
320   
(405)  

(66)  
1,997  $ 

10,447  $ 
287   
(2,484)  

(86)  
8,164  $ 

3,089  $ 
1,486   
(891)  

(58)  
3,626  $ 

Net carrying value, end of year  $ 

1,471  $ 

210  $ 

745  $ 

4,538  $ 

2022 

Total 

20,853 
1,015 
(3,800) 

52  $ 
- 
(52)   

- 
-  $ 

(254) 
17,814 

47  $ 
5 
(52)   

- 
-  $ 

-  $ 

9,766 
3,141 
(1,840) 

(217) 
10,850 

6,964 

Note 
(1)  
head lease of a net investment in sublease. See Note 7. 

Disposals  include  cost  of  $2,282  and  accumulated  amortization  of  $689  for  the  derecognition  of  the  right-of-use  assets  (office  space)  related  to  the 

Real Matters Inc. – September 30, 2022 - 72   

 
 
 
 
 
   
 
   
  
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
   
 
 
 
 
 
   
   
   
 
 
 
 
   
 
 
 
   
   
   
 
 
 
 
   
   
   
   
 
 
 
 
   
 
 
 
 
 
   
   
   
 
 
 
 
   
 
 
 
   
   
   
 
 
 
 
   
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

 Computer 
equip- 
ment 

 Furniture 
and fixtures 

 Leasehold 
improve- 
ments 

Right-of-use 
assets 
(office 
space) 

Right-of-use 
assets 
(computer 
equip- 
ment)    

Cost 
  Balance, beginning of year 
  Additions 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

Accumulated amortization 
  Balance, beginning of year 
  Amortization 
  Foreign currency  
   translation adjustment 
  Balance, end of year 

$ 

$ 

$ 

$ 

3,431  $ 
1,232 

50 
4,713  $ 

1,692  $ 
1,043 

29 
2,764  $ 

2,031  $ 
56 

12 
2,099  $ 

1,434  $ 
275 

9 
1,718  $ 

3,408  $ 
92 

8,762  $ 
1,645 

42 
3,542  $ 

40 
10,447  $ 

1,762  $ 
346 

40 
2,148  $ 

1,412  $ 
1,667 

10 
3,089  $ 

52  $ 
- 

- 
52  $ 

32  $ 
15 

- 
47  $ 

2021 

Total 

17,684 
3,025 

144 
20,853 

6,332 
3,346 

88 
9,766 

Net carrying value, end of year  $ 

1,949  $ 

381  $ 

1,394  $ 

7,358  $ 

5  $ 

11,087 

7.   Leases 

The  Company  enters  into  lease  agreements  primarily  for  office  space  and  computer  equipment.  As  at 
September  30,  2022,  the  net  book  value  of  right-of-use  assets  totaled  $4,538  (September  30,  2021  –  $7,363). 
Refer to Note 6 for the continuity of cost and accumulated amortization for right-of-use assets. 

The following table presents lease liabilities of the Company: 

Office space 
Computer equipment 
Total lease liabilities 
Less: current portion 

2022    
5,860  $ 
- 
5,860  $ 
1,548 
4,312  $ 

2021 
8,038 
5 
8,043 
1,715 
6,328 

$ 

$ 

$ 

At  September  30,  2022,  $1,588  (September  30,  2021  –  $1,530)  of  lease  liabilities  are  related  to  an  extension 
option that was deemed reasonably certain to be exercised. 

Future undiscounted contractual lease payments required in each of the next five years ending September 30 
and thereafter are as follows: 

2023 
2024 
2025 
2026 
2027 
Thereafter 

$ 

$ 

1,742 
1,563 
774 
443 
- 
- 
4,522 

Real Matters Inc. – September 30, 2022 - 73   

 
 
   
 
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
   
   
   
   
   
   
   
   
 
 
 
 
   
   
   
   
   
   
 
 
 
   
   
   
 
 
 
 
   
   
   
   
 
   
   
   
   
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
 
   
   
   
   
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

The undiscounted contractual lease payments included in the table above do not include expected sublease 
payments of $289 for each of the years ending September 30, 2023 and 2024. 

The  following  amounts  attributable  to  leases  have  been  recognized  in  the  consolidated  statements  of 
operations and comprehensive (loss) income and consolidated statements of cash flows: 

Rent expense attributable to short-term and low-value leases 
Amortization of right-of-use assets 
Interest on lease liabilities 
Total cash outflow for lease liabilities 

$ 
$ 
$ 
$ 

2022    
79  $ 

1,491 

262  $ 
1,735  $ 

2021 
112 
1,682 
338 
1,542 

Effective March 15, 2022, the Company entered into an agreement to sublease office space to a third-party. 
The sublease expires on September 30, 2024 which coincides with the expected early termination date of the 
associated  head  lease.  The  expected  exercise  of  the  head  lease’s  early  termination  option  resulted  in  a 
reduction to the lease liability of $1,593 and a loss on disposal of the right-of-use asset of $236. 

8.   Long-Term Debt 

On April 30, 2021, the Company’s senior term facilities and revolving credit facility matured. These facilities were 
secured by a general security agreement, which has since been discharged.  

Interest expense is comprised of the following: 

Senior and revolving credit facilities 
Amortization of deferred financing costs 
Lease liabilities 
Other 

9.   Warrant Liabilities 

2022   

2021 

$ 

$ 

-  $ 
- 
262 
2 
264  $ 

56 
36 
338 
- 
430 

Company-issued  special  warrants  were  automatically  converted  into  common  share  purchase  warrants 
(“warrants”)  on  completion  of  the  Company’s  initial  public  offering  (“IPO”)  (together  with  other  satisfied 
events). All warrants were exercisable and expired on May 11, 2022, which was five years from the date of the 
IPO.  Warrant  liabilities  converted  to  Company  common  shares  upon  exercise  and  the  associated  non-cash 
liability  was  reclassified  to  common  shares.  The  non-cash  liability  attributable  to  warrants  that  expired 
unexercised  was  recorded  to  the  consolidated  statements  of  operations  and  comprehensive  (loss)  income. 
There was no circumstance that required the Company to pay cash upon exercise or expiry of the warrants. 

For the year ended September 30, 2022, 96 (2021 – 95) warrants were exercised, resulting in the issue of 77 (2021 
– 88) common shares. These warrants had a fair value of $407 (2021 – $981) at the date of exercise, determined 
using the Black-Scholes-Merton option pricing model, and this amount was transferred from warrant liabilities to 
common shares. The Company also recorded a $183 gain (2021 – $268 gain) to the consolidated statement of 
operations  and  comprehensive  (loss)  income  representing  the  difference  between  the  fair  value  of  certain 
warrants recorded at a previous reporting date and the fair value of these warrants on the date of exercise. 

At  September  30,  2022,  there  were  no  warrants  outstanding  (September  30,  2021  –  96).  All  warrants  had  an 
exercise price of C$1.38 (September 30, 2021 – C$1.38) representing a total liability of $nil at September 30, 2022 
(September 30, 2021 - $651). 

Real Matters Inc. – September 30, 2022 - 74   

 
 
 
 
   
   
   
   
   
   
 
   
 
 
   
   
 
 
 
 
 
  
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

10. Shareholders’ Equity 

The  authorized  share  capital  of  the  Company  consists  of  an  unlimited  number  of  common  and  preferred 
shares. At September 30, 2022 and 2021, no preferred shares were issued. 

Normal course issuer bid 
Effective June 11, 2021, the Company received approval from the Toronto Stock Exchange (“TSX”) to renew its 
normal course issuer bid (“NCIB”) for a one-year period expiring on June 10, 2022. Under the renewed NCIB, the 
Company  was  approved  by  the  TSX  to  purchase  up  to  4,000  common  shares.  Daily  purchases  made  on  the 
TSX, or through alternative Canadian trading systems, were limited to a maximum of 153.956 common shares. 
Effective November 24, 2021, the Company received approval from the TSX to amend its NCIB to increase the 
number of common shares available for purchase and cancellation from 4,000 to 6,000. Effective May 6, 2022, 
the  Company  received  approval  from  the  TSX  to  further  amend  its  NCIB  to  increase  the  number  of  common 
shares available for purchase and cancellation from 6,000 to 7,649. 

Effective June 13, 2022, the Company received approval from the TSX to renew its normal course issuer bid for a 
one-year period expiring on June 12, 2023. Under the renewed NCIB, the Company is approved to purchase up 
to 6,000 common shares. Daily purchases made on the TSX, or through alternative Canadian trading systems, 
are limited to a maximum of 99.319 common shares. 

Under each  normal course issuer bid, the Company was/is permitted to purchase a block of common shares 
once  a  week  which  can  exceed  the  daily  purchase  limit  subject  to  certain  restrictions,  including  a  limitation 
that the block cannot be owned by an insider. All shares purchased will be cancelled.     

For the year ended September 30, 2022, 6,526 common shares (2021 – 7,261) were purchased and cancelled 
at  a  total  cost  of  $28,741  (2021  -  $97,795).  As  of  November  15,  2022,  3  additional  common  shares  were 
purchased and cancelled or settled. 

Details of the Company’s common shares are as follows: 

Balance, beginning of year 
Common shares issued on the exercise of stock options, during the year (Note 16) 
Common shares issued on the exercise of warrants, during the year (Note 9) 
Purchase of common shares, during the year 
Balance, end of year 

Balance, beginning of year 
Common shares issued on the exercise of stock options, during the year (Note 16) 
Common shares issued on the exercise of warrants, during the year (Note 9) 
Purchase of common shares, during the year 
Balance, end of year 

Real Matters Inc. – September 30, 2022 - 75   

2022 

Number of 

shares   

Amount 

79,048  $ 
97 
77 
(6,526)   
72,696  $ 

246,377 
377 
407 
(19,876) 
227,285 

2021 

Number of 

shares   

Amount 

85,359  $ 
862 
88 
(7,261)   
79,048  $ 

262,653 
4,897 
981 
(22,154) 
246,377 

 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Details of the Company’s restricted shares are as follows: 

Balance, beginning of year 
Restricted shares purchased and held in trust 
Balance, end of year 

11. Net (Loss) Income per Weighted Average Share 

2022 

Number of 

shares   

Amount 

-  $ 
(101)   
(101)  $ 

- 
(311) 
(311) 

The  following  table  outlines  the  components  used  to  calculate  basic  and  diluted  net  (loss)  income  per  share 
attributable to common shareholders: 

Net (loss) income 
Net (loss) income attributable to common shareholders 

Weighted average number of shares, basic 
Dilutive effect of stock options, equity-settled RSUs and 
      warrants(1) 
Weighted average number of shares, diluted 

Net (loss) income per weighted average share, basic 
Net (loss) income per weighted average share, diluted 

2022   

2021 

$ 
$ 

$ 
$ 

(9,265)  $ 
(9,272)  $ 

76,514 

439 
76,953 

(0.12)  $ 
(0.12)  $ 

33,080 
32,992 

82,772 

1,424 
84,196 

0.40 
0.39 

Note 
(1)   Warrants had no dilutive effect on the weighted average number of shares for the year ended September 30, 2022.  

12. Operating Expenses 

Operating expenses: 
 Salaries and benefits 
 Sales and marketing 
 Travel and entertainment 
 Office and computer 
 Professional fees 
 Other 

2022   

2021 

$ 

$ 

62,779  $ 
708 
440 
10,560 
2,715 
2,393 
79,595  $ 

85,793 
481 
179 
14,321 
3,032 
3,693 
107,499 

For  the  year  ended  September  30,  2022,  the  Company  recognized  an  expense  of  $1,232  (2021  -  $1,196)  to 
salaries and benefits for contributions made in connection with defined contribution plans. 

13. Restructuring 

Restructuring  expenses  represent  severance  costs  associated  with  changes  in  the  Company’s  management 
structure. As of September 30, 2022, $486 of restructuring expenses have been paid with the balance of $1,056 
recorded to accrued charges. 

Real Matters Inc. – September 30, 2022 - 76   

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
    
    
  
 
 
 
 
 
  
 
 
     
     
     
     
  
 
 
 
 
   
   
 
  
 
  
 
 
 
 
 
 
   
   
 
  
 
  
 
 
 
  
 
  
 
 
 
 
 
 
 
   
   
     
     
     
     
 
 
 
 
 
 
 
  
  
 
 
 
 
    
    
 
 
 
 
 
 
 
 
 
  
 
 
     
     
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
     
     
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

14. Changes in Non-Cash Working Capital Items 

The following table outlines changes in non-cash working capital items: 

Inflow (outflow)  

Trade and other receivables 
Prepaid expenses 
Trade payables 
Accrued charges 
Effect of foreign currency translation adjustments and  
  other non-cash changes 

2022   

2021 

26,746  $ 
(49)   
(9,933)   
(24)   

(15,360) 
(794) 
2,325 
(923) 

107 
16,847  $ 

(1,686) 
(16,438) 

$ 

$ 

15. Changes in Liabilities Arising From Financing Activities 

Cash flows 

Non-cash changes 

September 30, 2022 

Proceeds 
285 
- 

Re- 
payments 
(1,735)  
-   

Change in 
fair value 
- 
(249) 

Effect of 
foreign 
currency 
translation 
(27) 
5 

Other non-
cash 
changes 

(706)  $ 
(407)  $ 

Ending 
balance - 
September 
30, 2022 
5,860 
- 

Cash flows 

Non-cash changes 

September 30, 2021 

Proceeds 
1,645 
- 

Re- 
payments 
(1,542)  
-   

Change in 
fair value 
- 
(2,084) 

Effect of 
foreign 
currency 
translation 
36 
189 

Other non-
cash 
changes 

-  $ 
(981)  $ 

Ending 
balance - 
September 
30, 2021 
8,043 
651 

Opening 
balance - 
October 1, 
2021 
8,043 
651 

Opening 
balance - 
October 1, 
2020 
7,904 
3,527 

$ 
$ 

$ 
$ 

Lease liabilities 
Warrant liabilities 

Lease liabilities 
Warrant liabilities 

16. Stock-Based Compensation 

Long-term incentive plan (“2017 Equity Plan”) 
The  purpose  of  the  2017  Equity  Plan  is  to  attract  and  retain  the  best  available  personnel  for  positions  of 
substantial  responsibility, to provide additional  incentive to employees, directors and consultants and to align 
compensation  with  Company  and  stock  price  performance.  The  following  types  of  awards  may  be  issued 
under the LTIP: restricted share units (“RSUs”), performance share units (“PSUs”) and stock options. To date, the 
Company has only issued stock options and RSUs as long-term incentive  plan awards and has not issued any 
PSUs.  

RSUs 
The  duration  of  the  vesting  period  and  other  vesting  terms  applicable  to  any  RSUs  granted  under  the  2017 
Equity Plan are determined by the plan administrator at the time of grant. Upon vesting, holders receive, at the 
option  of  the  plan  administrator,  either  one  common  share  from  treasury  for  each  vested  RSU,  the  cash 
equivalent or a combination of a cash payment and common shares. 

Real Matters Inc. – September 30, 2022 - 77   

 
 
 
 
   
  
  
   
 
    
    
  
 
 
 
 
 
 
 
 
 
  
 
 
     
     
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
 
 
   
   
 
 
 
  
 
  
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

In  February  2022,  the  Company  established  a  new  equity  incentive  plan  (“2022  Equity  Plan”).  In  connection 
with  the  2022  Equity  Plan,  the  Company  established  a  trust  to  hold  common  shares  purchased  in  the  open 
market for certain Canadian participants until each RSU vests and the award is settled. The vesting date and 
other  vesting  terms  applicable  to  RSUs  granted  under  the  2022  Equity  Plan  are  determined  by  the  plan 
administrator at the time of grant. 

The Company granted the following RSUs during the year ended September 30, 2022: 

Grant date 

February 1, 2022 

February 1, 2022 

  Plan 

Group granted to 

Vesting date 

  2017 Equity Plan 

Directors 

February 1, 2022  

  2017 Equity Plan 

February 1, 2025  

U.S.  
Executive officers 

Canadian  
Executive officers 

February 1, 2022 

  2022 Equity Plan 

The following table outlines changes to RSUs: 

Outstanding balance, beginning of year 
Granted, during the year 
Settled, during the year 
Forfeited, during the year 
Outstanding balance, end of year 

Vested, but not settled, end of year 

Weighted 
average 
fair value, 
expressed 
in C$ 

Number of 
RSUs 
granted 

69  $ 

26  $ 

6.38 

6.38 

February 1, 2025  

101  $ 

6.45 

2022 

2021 

Number of 
RSUs  

Number of 
RSUs 

- 
196 
- 
(13)   
183 

69 

- 
- 
- 
- 
- 

- 

At September 30, 2022, 101 common shares were held in trust to settle future obligations under the 2022 Equity 
Plan. 

The Company recorded RSU expense of $577 (2021 - $nil) to operating expenses in the consolidated statements 
of operations and comprehensive (loss) income for the year ended September 30, 2022. 

PSUs 
A PSU entitles the holder to receive common shares based on the achievement of performance goals over a 
period  of  time  as  established  by  the  plan  administrator.  The  performance  goals  established  by  the  plan 
administrator  may  be  based  on  the  achievement  of  corporate,  divisional  or  individual  goals,  and  may  be 
established relative to performance against an index or comparator group, in each case, determined by the 
plan administrator. The plan administrator may modify the performance goals as necessary to align them with 
the  Company’s  corporate  objectives.  The  performance  goals  may  include  a  threshold  level  of  performance 
below which no payment will be made, levels of performance at which specified payments will be made and 
a maximum level of performance above which no additional payment will be made. Upon vesting, holders will 
receive, at the option of the plan administrator, either common shares issued from treasury in proportion to the 

Real Matters Inc. – September 30, 2022 - 78   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
  
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

number of vested PSUs held and the level of performance achieved, the cash equivalent or a combination of 
a cash payment and common shares. 

RSUs  and  PSUs  granted  under  the  2017  Equity  Plan  shall  be  credited  with  dividend  equivalents  in  the  form  of 
additional RSUs or PSUs, as applicable. Dividend equivalents shall vest in proportion to the awards to which they 
relate. 

Stock options 
Subject  to  the  discretion  of  the  plan  administrator,  stock  options  granted  under  the  2017  Equity  Plan  vest 
equally on their first, second and third anniversary from the date of grant. Each stock option expires on the date 
that is the earlier of 10 years from the date of grant or such earlier date as may be set out in the participant’s 
award agreement. 

The Company granted the following stock options during the year ended September 30, 2022: 

Grant date 

  Recipient 

Vesting period 

Expiry date 

Aggregate number of 
stock options granted 

February 1, 2022 

  Certain employees 

May 2, 2022 

Certain employee 

May 2, 2022 

  Certain employee 

May 2, 2022 

  Certain employee 

May 2, 2022 

  Certain employees 

August 2, 2022 

  Certain employees 

Equally on the first, 
second and third 
anniversary date from 
the date of grant 

Two thirds 
immediately,  
one third on  
November 25, 2022  
One third 
immediately, one 
third on November 
24, 2022, one third on 
November 24, 2023 
  Equally on February 1, 
2023, 2024 and 2025 

Equally on the first, 
second and third 
anniversary date from 
the date of grant 
Equally on the first, 
second and third 
anniversary date from 
the date of grant 

7th anniversary date 
from the date of 
grant 

November 25, 2026 

November 24, 2027  

February 1, 2029  

7th anniversary date 
from the date of 
grant 

7th anniversary date 
from the date of 
grant 

335 

1 

1 

6 

30 

3 

Real Matters Inc. – September 30, 2022 - 79   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

To estimate the fair value of stock options, the Company used the Black-Scholes-Merton option pricing model 
which  required  the  use  of  several  input  variables.  These  variables  include  the  expected  volatility,  the  risk  free 
interest rate and the estimated length of time employees will retain their stock options before exercising them. 
Changes in these variables can materially impact the estimated fair value of stock-based compensation and 
consequently,  the  related  amount  recognized  to  operating  expenses  in  the  consolidated  statements  of 
operations and comprehensive (loss) income. To calculate the fair value of stock options at the date of grant, 
the following weighted average assumptions were applied:   

Grant date 
Dividend yield 
Expected volatility 
Risk free interest rate 
Expected remaining life, stated in years 
Exercise price (expressed in C$) 
Fair value, per stock option (expressed in C$)  

Outstanding balance, beginning of year 
Granted, during the year 
Exercised, during the year 
Forfeited, during the year 
Expired, during the year 
Outstanding balance, end of year 

August 2, 
2022 
-   
56.3%  
3.2%  
4.5   
5.79  $ 
2.83  $ 

$ 
$ 

May 2, 
2022 
- 
53.2%   
2.7%   
4.4 
5.56  $ 
1.99  $ 

February 1, 
2022 
- 
55.6% 
1.5% 
4.5 
6.38 
2.95 

2022 

Weighted 
average 
exercise 
price, 
expressed 
in C$ 

Number of 
stock 
options   

2021 

Weighted 
average 
exercise 
price, 
expressed 
in C$ 

Number of 
stock 
options   

4,578  $ 
376  $ 
(97)  $ 
(431)  $ 
-  $ 
4,426  $ 

8.91   
6.29   
3.73   
12.25   
-   
8.47   

5,111  $ 
473  $ 
(862)  $ 
(106)  $ 
(38)  $ 
4,578  $ 

7.50 
19.03 
5.55 
16.16 
2.28 
8.91 

Stock options exercisable, end of year 

3,799  $ 

8.00   

3,661  $ 

7.85 

The Company recorded stock option expense of $958 (2021 - $2,408) to operating expenses in the consolidated 
statements of operations and comprehensive (loss) income for the year ended September 30, 2022. 

Real Matters Inc. – September 30, 2022 - 80   

 
 
 
 
 
   
   
 
 
   
   
 
   
   
 
   
   
 
 
   
   
   
   
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

The following table summarizes certain information for stock options outstanding as at September 30, 2022: 

Exercise price  
range, expressed  
in C$ 

3.17  
2.21  –  $ 
$ 
4.26  
3.18  –  $ 
$ 
5.95  
4.27  –  $ 
$ 
6.25  
5.96  –  $ 
$ 
6.26  –  $ 
7.44  
$ 
7.45  –  $  11.48  
$ 
$  11.49  –  $  12.89  
$  12.90  –  $  13.50  
$  13.51  –  $  31.94  

Weighted 
average 
remaining 
contractual 
life, 
expressed 
in years 

Number of 
stock 
options 
exercisable 

2.08   
3.17   
3.17   
2.61   
5.23   
4.01   
4.19   
4.61   
4.99   
3.75   

525 
543 
243 
733 
220 
289 
303 
711 
232 
3,799 

Number of 
stock 
options 

525   
543   
265   
733   
517   
289   
414   
711   
429   
4,426   

17. Related Party Transactions 

Compensation of Key Management Personnel 
The Company’s key management personnel comprise the board of directors and current and former members 
of the executive team.  Compensation for key management personnel, recorded to operating expenses and 
restructuring expenses, was as follows: 

Salaries and benefits 
Post-employment benefits1 
Stock-based compensation 

Note 
(1)  

Recorded to restructuring expenses. See Note 13. 

18. Commitments and Contingencies 

2022   

2021 

$ 
$ 
$ 

3,977  $ 
570  $ 
422  $ 

5,610 
- 
1,369 

The  Company  administers  escrow  accounts  for  undisbursed  funds  received  for  the  settlement  of  certain 
residential  and  commercial  real  estate  title  transactions.  Deposits  at  Federal  Deposit  Insurance  Corporation 
(“FDIC”) 
in  these  escrow  accounts 
totaled $15,916 at  September 30, 2022 (2021 - $77,451) which are  not assets of the Company and have been 
excluded from the Company’s consolidated statements of financial position. However, the Company remains 
contingently liable to disburse these deposits. 

insured  up  to $250.  Undisbursed  cash  deposited 

institutions  are 

The Company is also subject to certain lawsuits and other claims arising in the ordinary course of business. The 
outcome  of  these  matters  is  subject  to  resolution.  Based  on  management’s  evaluation  and  analysis  of  these 
matters,  when  determinable,  the  amount  of  any  potential  loss  is  accrued. Management  believes  that  any 
amounts above those already accrued will not be material to the financial statements. 

Real Matters Inc. – September 30, 2022 - 81   

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

19. Financial Instruments  

The following table outlines the hierarchical measurement categories for the fair value of financial liabilities. At 
September 30, 2022 there were no financial liabilities measured at fair value on a recurring basis. At September 
30, 2021, a financial liability measured on a recurring basis had the following estimated fair value expressed on 
a gross basis: 

Quoted 
prices in 
active 
markets for 
identical 
assets  
(Level 1)   

Significant 
other 
observable 
inputs  
(Level 2)   

Significant 
un- 
observable 
inputs  
(Level 3)   

$ 
$ 

-  $ 
-  $ 

(651)  $ 
(651)  $ 

-  $ 
-  $ 

2021 

Total 

(651) 
(651) 

Warrant liabilities 

The  hierarchal  measurement  categories  for  financial  assets  and  liabilities,  recognized  at  fair  value  on  a 
recurring basis, are re-assessed at the end of each reporting period. 

For the years ended September 30, 2022 and 2021, there were no transfers between levels or changes to the 
valuation techniques.  

At  September  30,  2021,  the  fair  value  of  warrant  liabilities  were  calculated  using  the  Black-Scholes-Merton 
option  pricing  model  which  is  subject  to  considerable  judgment  and  estimate.  Accordingly,  the  fair  value 
estimate  may  not  have  been  indicative  of  the  amount  the  Company,  or  a  counterparty  to  the  instrument, 
could have realized in a market exchange. The use of differing assumptions, and or estimation methods, could 
have affected fair value.  

Estimated fair value 
The  carrying  value  of  cash  and  cash  equivalents,  trade  and  other  receivables,  trade  payables  and  accrued 
charges approximate their fair values due to the relatively short maturities of these instruments.  

Financial risk management 
In the normal course of business, the Company is exposed to financial risks that have the potential to impact its 
financial performance, including credit risk, market risk and liquidity risk. The Company’s primary objective is to 
protect its operations, cash flows and ultimately shareholder value. The Company designs and implements risk 
management strategies but does not typically use derivative financial instruments to manage these risks.  

Credit risk 
Credit  risk  is  the  risk  that  the  Company’s  counterparties  will  fail  to  meet  their  financial  obligations  to  the 
Company, resulting in a financial loss for the Company. The Company’s principal financial assets are cash and 
cash  equivalents  and  trade  and  other  receivables.  The  carrying  amounts  of  financial  assets  recorded  to  the 
consolidated statements of financial position represent the Company’s maximum exposure to credit risk at the 
date presented. The Company’s credit risk is primarily attributable to its trade receivables which is limited by the 
Company’s broad customer base. At September 30, 2022, three customers represented more than 10% (2021 – 
two customers represented more than 10%) of the Company’s total trade and other receivables.  

Real Matters Inc. – September 30, 2022 - 82   

 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

To  limit  credit  risk,  the  Company  monitors  its  aged  receivable  balances  monthly.  In  addition,  a  significant 
portion of the Company’s revenue is settled on closing through an escrow account which have no credit terms 
attributable to collection. The Company’s customers are financial and lending institutions that are typically well 
funded, which  also limits the Company’s exposure to credit risk. In certain  circumstances, the Company may 
require customer deposits or pre-payments to limit credit risk. While the Company has risk mitigation processes 
in place, there can be no certainty that it can eliminate all credit risk. Accordingly, these processes may not be 
effective in the future and the potential for credit losses may increase. 

Trade and other receivables 

Trade receivables 
Settlement receivables 
Net investment in sublease 
Allowance for doubtful accounts 

The following table outlines the change in the allowance for doubtful accounts: 

Balance, beginning of year 
Impairment recoveries (losses) recognized, during the year 
Write-offs, during the year 
Balance, end of year 

The aging of trade and other receivables was as follows: 

Current 
Over 30 days 
Over 60 days 
Over 90 days 
Total gross trade and other receivables 
Less: allowance for doubtful accounts 
Total trade and other receivables 

2022   

2021 

19,146  $ 
156 
556 
(27)   
19,831  $ 

45,132 
1,137 
- 
(248) 
46,021 

2022   

2021 

(248)  $ 
34 
187 
(27)  $ 

(344) 
(42) 
138 
(248) 

2022   

2021 

14,464  $ 
4,377 
736 
281 
19,858 
27 
19,831  $ 

29,426 
15,648 
521 
674 
46,269 
248 
46,021 

$ 

$ 

$ 

$ 

$ 

$ 

Foreign currency risk 
Foreign currency risk arises due to fluctuations in foreign currency exchange rates. The Company’s objective is 
to minimize its net exposure to foreign currency cash flows by holding U.S. dollar cash balances and matching 
them with U.S. dollar obligations arising from its U.S. operations and matching Canadian dollar cash balances 
and obligations to its Canadian operations. 

Since the Company has elected to report its financial results in U.S. dollars, the Company is exposed to foreign 
currency fluctuations on its reported amounts of Canadian assets and liabilities. As at September 30, 2022, the 
Company  had  net  assets  of  $1,549  (2021  –  net  assets  of  $2,932)  denominated  in  Canadian  dollars.  A  10% 
change in the exchange rate between the U.S. and Canadian dollar results in a plus or minus $155 (2021 - $293) 
change in the value of net assets recorded on the Company’s consolidated statements of financial position. All 
such changes are recorded to other comprehensive income or loss.  

Real Matters Inc. – September 30, 2022 - 83   

 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Interest rate risk 
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because 
of  changes  in  market  interest  rates.  The  Company  is  subject  to  interest  rate  risk  on  investments  in  cash 
equivalent, short-term investments. 

Liquidity risk 
Liquidity  risk  is  the  risk  that  the  Company  will  encounter  difficulty  in  meeting  its  obligations  to  settle  financial 
liabilities  through  the  delivery  of  cash  or  another  financial  asset.  The  Company’s  objective  is  to  manage 
operational uncertainties, including, but not limited to, unfavourable real estate trends, market share and sales 
volumes.  

The  Company  also  maintains  sufficient  levels  of  working  capital  to  settle  its  financial  liabilities  when  they  are 
contractually due and manages its compliance with its debt covenants, when and as applicable. 

The  following  tables  outline  the  Company’s  remaining  contractual  maturities  for  its  non-derivative  financial 
liabilities based on the earliest date the Company is required to make payment on these amounts:  

Trade payables 
Accrued charges 

$ 
$ 

11,869  $ 
4,269  $ 

11,869  $ 
4,269  $ 

-  $ 
-  $ 

-  $ 
-  $ 

Less than 1 

Total   

year   

1-3 years   

4-5 years   

Payments due  

Trade payables 
Accrued charges 

20. Income Taxes 

Less than 1 

Total   

year   

1-3 years   

4-5 years   

Payments due  

$ 
$ 

21,802  $ 
4,293  $ 

21,802  $ 
4,293  $ 

-  $ 
-  $ 

-  $ 
-  $ 

2022 

After 5 
years 

- 
- 

2021 

After 5 
years 

- 
- 

The components of income tax expense are as follows: 

Current income tax expense 
  Current year 
  Adjustments for prior periods 

Deferred income tax (recovery) expense 
  Origination and reversal of temporary differences 
  Adjustments for prior periods 

Total income tax (recovery) expense 

2022   

2021 

1,432  $ 
329 
1,761 

(6,212)   
1,367 
(4,845)   
(3,084)  $ 

11,997 
102 
12,099 

968 
(29) 
939 
13,038 

$ 

$ 

Real Matters Inc. – September 30, 2022 - 84   

 
 
 
 
 
 
   
   
   
   
 
      
 
   
 
   
   
   
   
   
 
 
   
   
   
   
 
      
 
   
 
   
   
   
   
   
 
 
 
  
 
 
 
 
 
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

The following table reconciles income tax expense calculated at the Company’s applicable statutory income 
tax rate with the reported amounts: 

(Loss) income before income tax (recovery) 

Statutory income tax rate 
Expected income tax (recovery) expense at the statutory income tax rate 
Foreign income expense subject to tax at a different statutory tax rate 
Adjustments for prior periods 
Non-deductible expenses and non-taxable income 
Minimum tax 
State tax, net of federal benefit 
Impact of U.S. statutory income tax rate 

Movements in deferred tax assets and liabilities are as follows: 

2022  
(12,349)  $ 

$ 

26.5%  
(3,272)  
179   
1,696   
(2,312)  
24   
134   
467   
(3,084)  $ 

$ 

Deferred tax (liabilities) assets 
  Property and equipment 
  Intangibles 
  Financing fees 
  Unutilized tax loss carryforwards 
  Unrealized foreign exchange gains 
  Capital loss carryforwards 
  Lease Liabilities 
  Interest expense 
  Other 

Balance, 
beginning 
of year 

Recognized 
in net loss 

Recognized 

in equity   

Foreign 
currency 
translation 
adjust- 
ments   

$ 

$ 

(2,759)  $ 
6,730 
39 
1,127 
- 
- 
2,244 
- 
77 
7,458  $ 

1,209  $ 
501 
(11)   

3,140 
(350)   
100 
(874)   
1,119 
11 
4,845  $ 

-  $ 
- 
- 
- 
- 
- 
- 
- 
- 
-  $ 

4  $ 
(35)   
(2)   
(141)   
24 
(7)   
(7)   
- 
(5)   
(169)  $ 

2021 
46,118 

26.5% 
12,221 
674 
73 
1,063 
- 
(993) 
- 
13,038 

2022 

Total 

(1,546) 
7,196 
26 
4,126 
(326) 
93 
1,363 
1,119 
83 
12,134 

Real Matters Inc. – September 30, 2022 - 85   

 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Deferred tax (liabilities) assets 
  Property and equipment 
  Intangibles 
  Financing fees 
  Unutilized tax loss carryforwards 
  Unrealized foreign exchange gains 
  Capital loss carryforwards 
  Lease liabilities 
  Other 

Balance, 
beginning 
of year 

Recognized 
in net 
income 

Recognized 

in equity   

Foreign 
currency 
translation 
adjust- 
ments   

$ 

$ 

(2,724)  $ 
9,806 
453 
811 
(2,435)   
141 
2,200 
74 
8,326  $ 

(26)  $ 
(3,103)   
(439)   
280 
2,464 
(149)   
34 
- 
(939)  $ 

-  $ 
- 
- 
- 
- 
- 
- 
- 
-  $ 

(9)  $ 
27 
25 
36 
(29)   
8 
10 
3 
71  $ 

2021 

Total 

(2,759) 
6,730 
39 
1,127 
- 
- 
2,244 
77 
7,458 

Deferred income tax assets are recorded for unutilized tax loss carryforwards when the realization of the related 
tax benefit through future taxable income is probable. At September 30, 2022, the Company and its subsidiaries 
have $7,151 (2021 - $4,250) of non-capital loss carryforwards in Canada expiring in varying amounts between 
2038 and 2042. The Company also has $8,714 (2021 - $nil) of non-capital loss carryforwards in the U.S. which do 
not expire. Total deferred tax assets of $4,126 (2021 - $1,127) have been recognized on the full amount of these 
loss  carryforwards.  Deferred  tax  assets  have  been  recorded  because  management  has  concluded  that  the 
combination  of  existing  earnings  before  amortization  and  the  ability  to  implement  tax  planning  measures 
should  allow  the  Company  to  realize  the  benefit  of  its  deferred  tax  assets  before  any  anticipated  growth  in 
earnings. 

No deferred tax is recognized on the amount of temporary differences arising between the carrying amount of 
an  investment  in  subsidiary  or  an  interest  in  a  joint  arrangement  accounted  for  in  these  financial  statements 
and the cost of either investment for tax purposes. The Company is able to control the timing of the reversal of 
these temporary differences and believes it is probable that they will not reverse in the foreseeable future.  

21. Capital Management 

The  Company  actively  manages  its  debt  and  equity  capital  in  support  of  its  performance  objectives  and  to 
ensure sufficient liquidity is available to support its financial obligations and operating and strategic plans, with 
a view to maximizing shareholder returns. 

The Company defines capital as equity (currently comprising common share capital), short-term and long-term 
indebtedness,  as  and  when  applicable,  and  cash  and  cash  equivalents.  The  Company  manages  its  capital 
structure, commitments  and maturities and makes adjustments,  where required, based on general economic 
conditions, financial markets conditions, operating risks and working capital requirements. To maintain or adjust 
its  capital  structure,  the  Company  may,  with  approval  from  its  board  of  directors,  as  required,  issue  or  repay 
debt and/or short-term borrowings, issue share capital or undertake other activities deemed appropriate. The 
board  of  directors  reviews  and  approves  the  Company’s  annual  operating  budgets,  and  any  material 
transactions that are not in the ordinary course  of business, including proposals for acquisitions  or other major 
capital transactions. 

The Company is not subject to any externally-imposed capital requirements. 

Real Matters Inc. – September 30, 2022 - 86   

 
 
   
   
 
   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

22. Segmented Reporting 

The Company conducts its business through three reportable segments: U.S. Appraisal, U.S. Title and Canada. 
The  Company  reports  segment  information  based  on  internal  reports  used  by  the  CODM  to  make  operating 
and resource allocation decisions and to assess performance. The CODM is the Chief Executive Officer of the 
Company. 

The U.S. Appraisal segment provides residential mortgage appraisals for purchase, refinance, home equity and 
default transactions through its Solidifi brand. 

The U.S. Title segment serves the title market by providing various title services for refinance, purchase, short sale 
and real estate owned (“REO”) transactions to financial institutions through its Solidifi brand. As an independent 
title  agent,  the  Company  provides  services  required  to  close  a  mortgage  transaction,  including  title  search, 
curative, closing and escrow services and title policy issuance. Diversified title services include capital markets 
services, which have been rationalized, and access to software platforms for other title insurance agencies and 
mortgage lenders for a subscription fee.  

The  Canadian  segment’s  primary  service  offerings  include  residential  mortgage  appraisals  for  purchase, 
refinance and home equity transactions provided through its Solidifi brand. Additionally, the Company provides 
insurance inspection services to property and casualty insurers across Canada through its iv3 brand.  

The  Company  excludes  corporate  costs  in  the  determination  of  each  operating  segment’s  performance. 
Corporate costs include certain executive and employee costs, legal, finance, internal audit, treasury, investor 
relations,  compliance,  human  resources,  technical  and  software  development,  corporate  development  and 
other administrative support function costs.  

The CODM does not evaluate operating segments using discrete asset information and the Company does not 
specifically allocate assets to operating segments for internal reporting purposes.  

The  accounting  policies  for  each  operating  segment  are  the  same  as  those  described  in  the  basis  of 
presentation  and  significant  accounting  policies  note,  and  applicable  policies  outlined  in  the  recent 
accounting  pronouncements  note,  Notes  2  and  3, 
respectively.  The  Company  evaluates  segment 
performance based on revenues, net of transaction costs. 

Real Matters Inc. – September 30, 2022 - 87   

 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

2022   

2021 

Revenues 
  U.S. Appraisal 
  U.S. Title 
  Canada 

Revenues net of transaction costs 
  U.S. Appraisal 
  U.S. Title 
  Canada 

Amortization  
  U.S. Appraisal 
  U.S. Title 
  Canada 
  Corporate 

Operating expenses 
Loss on disposal of property and equipment 
Other non-operating costs 
Restructuring expenses 
Impairment of goodwill 
Interest expense 
Interest income 
Net foreign exchange (gain) loss 
Gain on fair value of warrants 
(Loss) income before income tax (recovery) expense 

$ 

$ 

$ 

$ 

$ 

$ 

$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 
$ 

250,916  $ 
36,542 
52,184 
339,642  $ 

55,510  $ 
23,049 
6,880 
85,439  $ 

928  $ 

3,141 
- 
461 
4,530  $ 

79,595  $ 
603  $ 
66  $ 
1,542  $ 
17,296  $ 
264  $ 
(134)  $ 
(5,725)  $ 
(249)  $ 
(12,349)  $ 

Geographic segmentation of the Company’s assets is as follows: 

U.S.   

Canada    Corporate   

322,109 
129,538 
52,460 
504,107 

69,263 
88,239 
6,790 
164,292 

1,485 
2,954 
- 
606 
5,045 

107,499 
- 
- 
76 
- 
430 
(151) 
7,359 
(2,084) 
46,118 

2022 
Total 

Intangibles 
Goodwill 
Property and equipment 

Intangibles 
Goodwill 
Property and equipment 

$ 
$ 
$ 

$ 
$ 
$ 

4,893  $ 
43,181  $ 
6,524  $ 

-  $ 
-  $ 
-  $ 

99  $ 
-  $ 
440  $ 

4,992 
43,181 
6,964 

U.S.   

Canada    Corporate   

2021 
Total 

6,228  $ 
60,477  $ 
10,472  $ 

-  $ 
-  $ 
-  $ 

-  $ 
-  $ 
615  $ 

6,228 
60,477 
11,087 

Real Matters Inc. – September 30, 2022 - 88   

 
 
 
 
 
  
  
 
 
 
 
  
 
    
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
     
     
 
 
 
  
    
 
 
 
 
 
  
    
 
 
 
 
 
     
     
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
     
     
 
 
 
  
    
 
 
 
 
 
  
    
 
 
 
 
 
     
     
 
 
 
 
  
   
   
 
 
 
 
 
 
 
   
   
 
 
     
     
 
 
 
  
    
 
 
 
 
 
  
    
 
 
 
 
 
  
    
 
 
 
 
 
     
     
 
 
 
 
 
 
 
   
   
 
 
     
     
 
 
     
     
 
 
     
     
 
 
     
     
 
 
     
     
 
 
     
     
 
 
     
     
 
 
     
     
 
 
     
     
     
     
 
 
   
   
 
 
 
 
   
   
   
 
 
 
 
 
 
   
   
 
 
   
   
 
 
 
 
   
   
   
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

Revenues by service type 
The  Company’s  revenue  is  derived  from  contracts  with  customers.  The  disaggregation  of  revenue  by  service 
type is reconciled to the Company’s segment revenue: 

Appraisal 
Title - mortgage origination 
Title - diversified 
Insurance inspection 

2022   

2021 

$ 

$ 

299,824  $ 
35,019 
1,523 
3,276 
339,642  $ 

371,481 
122,306 
7,232 
3,088 
504,107 

For the year ended September 30, 2022, two customers (2021 – two customers) represented more than 10% of 
the  Company’s  revenues,  the  largest  representing  20.0%  of  total  consolidated  revenues  and  the  next  largest 
representing 10.3% of consolidated revenues (2021 – 19.1% and 10.1% respectively). Total revenues attributable 
to these two customers totaled $102,948 (2021 – $147,297) and was recorded in the Company’s U.S. Appraisal 
and U.S. Title segments. 

23. Guarantees  

In the normal course of business, the Company enters into agreements that meet the definition of a guarantee. 
A guarantee requires the issuer  to  make a specified payment or payments to reimburse  the beneficiary  for a 
loss it incurs if the issuer fails to make a payment when due. 

The Company’s primary guarantees are as follows: 

The Company has provided indemnities under lease agreements for the use of various office space. Under the 
terms  of  these  agreements  the  Company  agrees  to  indemnify  the  counterparties  for  various  items  including, 
but not limited to, all liabilities, loss, suits and damage arising during, on or after the term of the agreement. The 
maximum amount of any potential future payment cannot be reasonably estimated. These indemnities are in 
place  for  various  periods  beyond  the  original  term  of  the  lease  and  these  leases  expire  between  2023  and 
2027.  

Through  the  Company’s  by-laws  and  stand-alone  director  indemnification  agreements,  indemnity  has  been 
provided  to  all  directors  and  officers  of  the  Company  and  its  subsidiaries  for  various  items  including,  but  not 
limited to, all costs to settle suits or actions due to association with the Company and its subsidiaries, subject to 
certain restrictions. The Company has purchased directors’ and officers’ liability insurance to mitigate the cost 
of  any  potential  future  suits  or  actions.  The  maximum  amount  of  any  potential  future  payment  cannot  be 
reasonably estimated. 

In the normal course of business, the Company has entered into agreements that include indemnities in favour 
of  third-parties,  such  as  purchase  and  sale  agreements,  confidentiality  agreements,  engagement  letters  with 
advisors  and  consultants,  outsourcing  agreements,  leasing  contracts,  underwriting  and  agency  agreements, 
information  technology  agreements  and  service  agreements.  These  indemnification  agreements  may  require 
the Company to compensate counterparties  for  losses incurred as a result of breaches in representation and 
regulations or as a result of litigation claims or statutory sanctions that may be suffered by the counterparty as a 
consequence  of  the  transaction.  The  terms  of  these  indemnities  are  not  explicitly  defined  and  the  maximum 
amount of any potential reimbursement cannot be reasonably estimated.   

Real Matters Inc. – September 30, 2022 - 89   

 
 
 
 
 
  
  
 
 
 
 
   
  
 
 
 
 
 
 
 
 
   
 
 
 
 
     
     
 
 
 
  
    
 
 
 
 
 
  
    
 
 
 
 
 
  
    
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
Real Matters Inc. 
Notes to the Consolidated Financial Statements  
For the years ended September 30, 2022 and 2021 (stated in thousands of U.S. dollars and shares, except per 
share amounts, unless otherwise stated) 

The nature of these indemnification agreements prevents the Company from making a reasonable estimate of 
the  maximum  exposure  due  to  the  difficulty  in  assessing  the  amount  of  liability  which  stems  from  the 
unpredictability  of  future  events  and  the  unlimited  coverage  offered  to  the  counterparties.  Historically,  the 
Company  has  not  made  any  significant  payments  under  these  or  similar  indemnification  agreements  and 
therefore  no  amount  has  been  accrued  in  the  consolidated  statements  of  financial  position  with  respect  to 
these agreements. 

24. Prior Period Adjustment 

In September 2022, the Company identified that withholding taxes attributable to the transfer of cash between 
the U.S. and Canada in fiscal 2021 should have been recorded as current income tax expense. The impact of 
this  adjustment  was  determined  to  be  immaterial  and  represents  an  understatement  of  current  income  tax 
expense and an overstatement of income taxes recoverable of $2,250 for the year ended September 30, 2021. 
Net income was also overstated by the same amount and net income per weighted average share, basic and 
diluted, was overstated by $0.03 and $0.02, respectively. The adjustment did not impact cash generated from 
operating activities for the year ended September 30, 2021. 

Real Matters Inc. – September 30, 2022 - 90   

 
 
 
 
Executive Leadership Team

Jason Smith
Executive Chairman

Brian Lang
Chief Executive Officer

William Herman
Executive Vice President 
and Chief Financial Officer

Loren Cooke
Executive Vice President 
and President of Solidifi U.S.

Kim Montgomery
Executive Vice President
and President of Solidifi Title

Ryan Smith
Executive Vice President 
and Chief Technology Officer

Board of Directors

Jason Smith
Executive Chairman

Garry M. Foster1
Lead Independent Director

William T. Holland2
Director

Brian Lang
Director

Karen Martin3
Director

Frank V. McMahon3
Director

Lisa Melchior2
Director

Peter Vukanovich4
Director

1. Audit Committee Chair 
3. Audit Committee Member 

2. Compensation, Nomination and Governance Committee Member
4. Compensation, Nomination and Governance Committee Chair

Corporate Information

Headquarters

Canada
50 Minthorn Blvd., Suite 401
Markham, Ontario
L3T 7X8
1.877.739.2212

Transfer Agent
TSX Trust Company
301 - 100 Adelaide St. West
Toronto, Ontario
M5H 4H1

U.S.
701 Seneca St., Suite 660
Buffalo, New York
14210
1.866.583.3983

Independent Auditors
Deloitte, LLP

Investor Relations
416.994.5930
ir@realmatters.com

Listing
TSX: REAL

Shareholders who wish to contact the Real Matters Board 
of Directors directly, can email board@realmatters.com

416.361.0930 or  1.866.393.4891 x.205
TMXEInvestorServices@tmx.com

Code of Conduct
The Company’s Code of Conduct can be found at www.realmatters.com/investors/governance, on SEDAR, or can be obtained 
by writing to:

Corporate Secretary
Real Matters
50 Minthorn Blvd., Suite 401 
Markham, Ontario 
L3T 7X8

 
2022 ANNUAL REPORT