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_____________________________________________________________________________________________________________________________________________________________________________
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
___________________________
FORM 10-K
☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2020
OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____ to _____
Commission File No. 001-35674
REALOGY HOLDINGS CORP.
(Exact name of registrant as specified in its charter)
20-8050955
(I.R.S. Employer Identification Number)
Commission File No. 333-148153
REALOGY GROUP LLC
(Exact name of registrant as specified in its charter)
20-4381990
(I.R.S. Employer Identification Number)
Delaware
(State or other jurisdiction of incorporation or organization)
175 Park Avenue
Madison, NJ 07940
(Address of principal executive offices) (Zip Code)
(973) 407-2000
(Registrants' telephone number, including area code)
___________________________
Securities registered pursuant to Section 12(b) of the Act:
Realogy Holdings Corp.
Realogy Group LLC
Title of each class
Common Stock, par value $0.01 per share
None
Trading Symbol(s)
RLGY
None
Name of each exchange on which registered
New York Stock Exchange
None
Indicate by check mark if the Registrants are a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
Realogy Holdings Corp. Yes ☑ No ☐ Realogy Group LLC Yes ☐ No ☑
Indicate by check mark if the Registrants are not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.
Realogy Holdings Corp. Yes ☐ No ☑ Realogy Group LLC Yes ☑ No ☐
Securities registered pursuant to Section 12(g) of the Act: None
___________________________
Indicate by check mark whether the Registrants (1) have filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for
such shorter period that the Registrants were required to file such reports), and (2) have been subject to such filing requirements for the past 90 days.
Realogy Holdings Corp. Yes ☑ No ☐ Realogy Group LLC Yes ☐ No ☑
Indicate by check mark whether the Registrants have submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this
chapter) during the preceding 12 months (or for such shorter period that the Registrants were required to submit such files).
Realogy Holdings Corp. Yes ☑ No ☐ Realogy Group LLC Yes ☑ No ☐
Indicate by check mark whether the Registrants are large accelerated filers, accelerated filers, non-accelerated filers, smaller reporting companies, or emerging growth companies. See the
definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Realogy Holdings Corp.
Realogy Group LLC
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
☑
☐
☐
☐
☐
☑
☐
☐
☐
☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting
standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section
404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑
Indicate by check mark whether the Registrants are a shell company (as defined in Rule 12b-2 of the Exchange Act).
Realogy Holdings Corp. Yes ☐ No ☑ Realogy Group LLC Yes ☐ No ☑
The aggregate market value of the voting and non-voting common equity of Realogy Holdings Corp. held by non-affiliates as of the close of business on June 30, 2020 was $849 million.
There were 115,496,600 shares of Common Stock, $0.01 par value, of Realogy Holdings Corp. outstanding as of February 19, 2021.
Realogy Group LLC meets the conditions set forth in General Instruction I(1)(a) and (b) of Form 10-K and is therefore filing this Form with the reduced disclosure format applicable to
Realogy Group LLC.
Portions of the Proxy Statement prepared for the Annual Meeting of Stockholders to be held May 5, 2021 are incorporated by reference into Part III of this report.
_______________________________________________________________________________________________________________________________________________________________________________
DOCUMENTS INCORPORATED BY REFERENCE
Table of Contents
Forward-Looking Statements
Trademarks and Service Marks
Market and Industry Data and Forecasts
TABLE OF CONTENTS
PART I
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
PART II
Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
PART III
Item 10.
Item 11.
Item 12.
Item 13.
Item 14.
PART IV
Item 15.
Item 16.
Business
Risk Factors
Properties
Legal Proceedings
Mine Safety Disclosures
Information about our Executive Officers
Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Selected Financial Data
Management's Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures about Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information
Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accounting Fees and Services
Exhibits, Financial Statements and Schedules
Form 10-K Summary
SIGNATURES
Financial Statements and Notes
Exhibit Index
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FORWARD-LOOKING STATEMENTS
Forward-looking statements included in this Annual Report on Form 10-K (this "Annual Report") and our other public filings or other public
statements that we make from time to time are based on various facts and derived utilizing numerous important assumptions and are subject to known and
unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future
results, performance or achievements expressed or implied by such forward-looking statements. Forward-looking statements include the information
concerning our future financial performance, business strategy, projected plans and objectives, as well as projections of macroeconomic and industry
trends, which are inherently unreliable due to the multiple factors that impact economic trends, and any such variations may be material. Statements
preceded by, followed by or that otherwise include the words "believes," "expects," "anticipates," "intends," "projects," "estimates," "plans," and similar
expressions or future or conditional verbs such as "will," "should," "would," "may" and "could" are generally forward-looking in nature and not historical
facts. You should understand that important factors could affect our future results and may cause actual results to differ materially from those expressed in
the forward-looking statements, including those listed directly below under “Summary of Risk Factors” and as described in more detail under "Item 1A.—
Risk Factors" and those described in "Item 7.—Management’s Discussion and Analysis of Financial Condition and Results of Operations" of this Annual
Report. Most of these factors are difficult to anticipate and are generally beyond our control. You should consider these factors in connection with any
forward-looking statements that may be made by us and our businesses generally.
All forward-looking statements herein speak only as of the date of this report and are expressly qualified in their entirety by the cautionary statements
included in or incorporated by reference into this report. Except as is required by law, we expressly disclaim any obligation to publicly release any revisions
to forward-looking statements to reflect events after the date of this report. For any forward-looking statement contained in this Annual Report, our public
filings or other public statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation
Reform Act of 1995.
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SUMMARY OF RISK FACTORS
The following summary of risk factors is not exhaustive. We are subject to other risks discussed under "Item 1A.—Risk Factors," and that we may
discuss under "Item 7.—Management's Discussions and Analysis of Financial Condition and Results of Operations," as well as risks that may be discussed
in other reports filed with the SEC. As noted under "Forward-Looking Statements" above, these factors could affect our future results and may cause actual
results to differ materially from those expressed in our forward-looking statements. Investors and other readers are urged to consider all of these risks,
uncertainties and other factors carefully in evaluating our business.
•
•
•
The residential real estate market is cyclical, and we are negatively impacted by adverse developments or the absence of sustained improvement in
the U.S. residential real estate markets, either regionally or nationally, which could include, but are not limited to:
◦ meaningful decreases in the average broker commission rate;
◦
◦
◦
continued or accelerated declines in inventory;
increases in mortgage rates; and
other factors that impact homesale transaction volume, including a reduction in housing affordability, a decline or lack of improvement in the
number of homesales, stagnant or declining home prices, and changes in consumer preferences, including weakening in the consumer trends
that benefited us in the second half of 2020;
Likewise, we are negatively impacted by adverse developments or the absence of sustained improvement in macroeconomic conditions (such as
business, economic or political conditions) on a global, domestic or local basis, which could include, but are not limited to:
◦
◦
intensifying or continued economic contraction in the U.S. economy, including the impact of recessions, slow economic growth, or a
deterioration in other economic factors (including potential consumer, business or governmental defaults or delinquencies due to the COVID-
19 crisis or otherwise); and
fiscal and monetary policies of the federal government and its agencies, particularly those that may result in unfavorable changes to the
interest rate environment;
The COVID-19 crisis has in the past, and may again, amplify risks to our business and worsening economic consequences of the crisis or the
reinstatement of significant limitations on normal business operations could have a material adverse effect on our profitability, liquidity, financial
condition and results of operations;
• Our business and financial results may be materially and adversely impacted if we are unable to execute our business strategy and achieve growth,
including if we are not successful in our efforts to:
◦
recruit and retain productive independent sales agents;
◦
◦
◦
◦
◦
◦
◦
◦
attract and retain franchisees or renew existing franchise agreements without reducing contractual royalty rates or increasing the amount and
prevalence of sales incentives;
alleviate or control the erosion of our share of the commission income generated by homesale transactions, which may continue to shift to
affiliated independent sales agents or erode due to market factors;
compete for real estate services business, including homesale transactions and underwriting, title and settlement, mortgage origination,
relocation and lead generation services;
develop or procure products, services and technology that supports our strategic initiatives;
realize the expected benefits from our mortgage origination joint venture or from other existing or future strategic partnerships;
achieve or maintain a beneficial cost structure or savings and other benefits from our cost-saving initiatives;
generate a meaningful number of high-quality leads for independent sales agents and franchisees; and
complete or integrate acquisitions and joint ventures into our existing operations, or to complete or effectively manage divestitures or other
corporate transactions;
• Our financial condition and/or results of operations may be adversely impacted by risks related to our business structure, including, but not limited
to:
◦
◦
◦
our geographic and high-end market concentration;
the operating results of affiliated franchisees;
continued consolidation among our top 250 franchisees;
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◦
◦
◦
◦
◦
◦
◦
◦
a meaningful number of affiliated franchises may not renew their franchise agreements with us;
the negligence or intentional actions of affiliated franchisees and their independent sales agents or independent sales agents engaged by our
company owned brokerages;
difficulties in the business or changes in the licensing strategy of the owners of the two brands we do not own;
the loss of our largest real estate benefit program client or multiple significant relocation clients;
continued reductions in corporate relocations or relocation benefits;
the failure of third-party vendors or partners to perform as expected or our failure to adequately monitor such third-parties;
our reliance on information technology to operate our business and maintain our competitiveness; and
increases in mortgage rates, tightened mortgage underwriting standards or reductions in refinancing activity;
•
•
Listing aggregator concentration and market power creates, and is expected to continue to create, disruption in the residential real estate brokerage
industry, which may have a material adverse effect on our results of operations and financial condition;
Industry structure changes (as a result of new laws, regulations or administrative policies, the rules of multiple listing services, or otherwise) that
disrupt the functioning of the residential real estate market could materially adversely affect our operations and financial results;
• We are subject to numerous risks related to our indebtedness that could adversely limit our operations and/or adversely impact our liquidity,
including but not limited to risks associated with:
◦
our substantial indebtedness, interest obligations and the negative covenant restrictions contained in our debt agreements;
◦
◦
◦
our ability to fund our operations, invest in our business or pursue growth opportunities, react to changes in the economy or our industry, or
incur additional borrowings under our existing facilities;
an event of default under our debt agreements; and
our ability to refinance or repay our indebtedness or incur additional indebtedness;
• We are subject to risks related to legal and regulatory matters, which may cause us to incur increased costs (including in connection with
compliance efforts) and any of which could result in adverse finance, operational or reputational consequences to us, including, but not limited to:
◦
our failure or alleged failure to comply with laws, regulations and regulatory interpretations and any changes or stricter interpretations of any
of the foregoing (whether through private litigation or governmental action), including but not limited to: (1) state or federal employment laws
or regulations that would require reclassification of independent contractor sales agents to employee status, (2) privacy or data security laws
and regulations, (3) the Real Estate Settlement Procedures Act ("RESPA") or other federal or state consumer protection or similar laws, and
(4) antitrust laws and regulations;
◦
◦
significant claims relating to operations, and losses resulting from fraud, defalcation or misconduct; and
the weakening or unavailability of our intellectual property rights;
• We face reputational, business continuity and financial risks associated with cybersecurity incidents;
• Our goodwill and other long-lived assets are subject to impairment which could negatively impact our earnings;
• We could be subject to significant losses if banks do not honor our escrow and trust deposits;
•
Changes in accounting standards and subjective assumptions and estimates used by management related to complex accounting matters could have
an adverse effect on results of operations;
• Our international operations are subject to risks not generally experienced by our U.S. operations;
•
•
•
Loss or attrition among our senior executives or other key employees and our inability to develop our existing workforce and to recruit top talent
could adversely affect our financial performance;
Severe weather events or natural disasters, including increasing severity or frequency of such events due to climate change or otherwise, or other
catastrophic events, including public health crises, such as pandemics and epidemics, may disrupt our business and have an unfavorable impact on
homesale activity;
The price of our common stock may fluctuate significantly;
• Delaware law and our organizational documents may impede or discourage a takeover; and
• We may issue preferred stock in the future, which could make it difficult for another company to acquire us or could otherwise adversely affect
holders of our common stock.
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We own or have rights to use the trademarks, service marks and trade names that we use in conjunction with the operation of our business. Some of the
TRADEMARKS AND SERVICE MARKS
®
®
®
more important trademarks that we own or have rights to use that appear in this Annual Report include the CENTURY 21 , COLDWELL BANKER ,
®
ERA , CORCORAN , COLDWELL BANKER COMMERCIAL , SOTHEBY’S INTERNATIONAL REALTY , BETTER HOMES AND GARDENS
Real Estate, and CARTUS marks, which are registered in the United States and/or registered or pending registration in other jurisdictions, as appropriate
to the needs of our relevant business. Each trademark, trade name or service mark of any other company appearing in this Annual Report is owned by such
company.
®
®
®
®
MARKET AND INDUSTRY DATA AND FORECASTS
This Annual Report includes data, forecasts and information obtained from independent trade associations, industry publications and surveys, and
other information available to us. Some data is also based on our good faith estimates, which are derived from management’s knowledge of the industry
and independent sources. As noted in this Annual Report, the National Association of Realtors ("NAR"), the Federal National Mortgage Association
("Fannie Mae") and the Federal Home Loan Mortgage Corporation ("Freddie Mac") were the primary sources for third-party industry data and forecasts.
While data provided by NAR and Fannie Mae are two indicators of the direction of the residential housing market, we believe that homesale statistics will
continue to vary between us and NAR and Fannie Mae because:
•
•
•
they use survey data and estimates in their historical reports and forecasting models, which are subject to sampling error, whereas we use data
based on actual reported results;
there are geographical differences and concentrations in the markets in which we operate versus the national market. For example, many of our
company owned brokerage offices are geographically located where average homesale prices are generally higher than the national average and
therefore NAR survey data will not correlate with Realogy Brokerage Group's results;
comparability is also diminished due to NAR’s utilization of seasonally adjusted annualized rates whereas we report actual period-over-period
changes and their use of median price for their forecasts compared to our average price;
• NAR historical data is subject to periodic review and revision and these revisions have been material in the past, and could be material in the
future; and
• NAR and Fannie Mae generally update their forecasts on a monthly basis and a subsequent forecast may change materially from a forecast that
was previously issued.
In addition, we base our estimate of the gross commission income generated in the United States in part on data from Real Trends, a provider of
residential brokerage industry analysis, and we also base certain estimates on data from various MLS systems and the U.S. Census Bureau. While we
believe that the industry data presented herein is derived from the most widely recognized sources for reporting U.S. residential housing market statistical
data, we do not endorse or suggest reliance on this data alone.
Forecasts regarding rates of home ownership, median sales price, volume of homesales, and other metrics included in this Annual Report to describe
the housing industry are inherently uncertain or speculative in nature and actual results for any period could materially differ. Industry publications, surveys
and forecasts generally state that the information contained therein has been obtained from sources believed to be reliable, but such information may not be
accurate or complete. We have not independently verified any of the data from third-party sources nor have we ascertained the underlying economic
assumptions relied upon therein. Statements as to our market position are based on market data currently available to us. While we are not aware of any
misstatements regarding industry data provided herein, our estimates involve risks and uncertainties and are subject to change based upon various factors,
including those discussed under the headings "Risk Factors" and "Forward-Looking Statements." Similarly, we believe our internal research is reliable,
even though such research has not been verified by any independent sources.
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PART I
Except as otherwise indicated or unless the context otherwise requires, the terms "we," "us," "our," "our company," "Realogy," "Realogy Holdings"
and the "Company" refer to Realogy Holdings Corp., a Delaware corporation, and its consolidated subsidiaries, including Realogy Intermediate Holdings
LLC, a Delaware limited liability company ("Realogy Intermediate"), and Realogy Group LLC, a Delaware limited liability company ("Realogy Group").
Neither Realogy Holdings, the indirect parent of Realogy Group, nor Realogy Intermediate, the direct parent company of Realogy Group, conducts any
operations other than with respect to its respective direct or indirect ownership of Realogy Group. As a result, the consolidated financial positions, results
of operations and cash flows of Realogy Holdings, Realogy Intermediate and Realogy Group are the same.
As used in this Annual Report:
•
•
•
•
•
•
•
•
•
"Senior Secured Credit Agreement" refers to the Amended and Restated Credit Agreement dated as of March 5, 2013, as amended, amended and
restated, modified or supplemented from time to time, that governs our senior secured credit facility, or "Senior Secured Credit Facility";
"Non-extended Revolving Credit Commitment" and "Extended Revolving Credit Commitment" each refer to the applicable portion of the revolving
credit facility under the Senior Secured Credit Facility and are referred to collectively as the Revolving Credit Facility (see Note 20, "Subsequent
Events", to the Consolidated Financial Statements for additional information);
"Term Loan B Facility" refers to the term loans outstanding under the Senior Secured Credit Facility;
"Term Loan A Agreement" refers to the Term Loan A Agreement dated as of October 23, 2015, as amended, amended and restated, modified or
supplemented from time to time;
"Non-extended Term Loan A" and "Extended Term Loan A" each refer to the applicable portion of the Term Loan A facility under the Term Loan A
Agreement and are referred to collectively as the Term Loan A Facility (see Note 20, "Subsequent Events", to the Consolidated Financial
Statements for additional information);
"4.875% Senior Notes" and "9.375% Senior Notes" refer to our 4.875% Senior Notes due 2023 and our 9.375% Senior Notes due 2027,
respectively, and are referred to collectively as the "Unsecured Notes";
"5.75% Senior Notes" refer to our 5.75% Senior Notes due 2029, issued in the first quarter of 2021 (see Note 20, "Subsequent Events", to the
Consolidated Financial Statements for additional information);
"7.625% Senior Secured Second Lien Notes" refers to our 7.625% Senior Secured Second Lien Notes due 2025; and
"5.25% Senior Notes" refers to our 5.25% Senior Notes due 2021 (paid in full in June 2020).
Item 1. Business.
Our Company
We are the leading and most integrated provider of residential real estate services in the U.S. We are the world's largest franchisor of residential real
estate brokerages with some of the most recognized brands in the real estate industry, the leading U.S. residential real estate brokerage (based upon
transaction volume), and a significant provider of title agency and underwriting services. We also own a minority interest in a joint venture that provides
mortgage origination services.
The core of our integrated business strategy is to grow the base of productive independent sales agents at our company owned and franchisee
brokerages and provide them and their clients with compelling data and technology-powered products and services, including high-quality lead generation
programs, to make them more productive and their businesses more profitable.
Our revenue is derived on a fee-for-service basis, and given our breadth of complementary service offerings, we are able to generate fees from multiple
aspects of a residential real estate transaction, in many different geographies and varying price points.
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Segment Overview
We report our operations in three segments, each of which receives fees based upon services performed for our customers:
•
•
•
Realogy Franchise Group. We are the largest franchisor of residential real estate brokerages in the world through our portfolio of well-known,
®
industry-leading franchise brokerage brands, including Century 21 , Coldwell Banker , Coldwell Banker Commercial , Corcoran , ERA ,
Sotheby's International Realty and Better Homes and Gardens Real Estate. This segment also includes our lead generation and global relocation
services operations.
®
®
®
®
®
®
Realogy Brokerage Group. We own and operate the leading residential real estate brokerage business (based upon transaction volume) in the U.S.
®
primarily under the Coldwell Banker , Corcoran and Sotheby's International Realty brand names.
®
®
Realogy Title Group. We are a full-service title, escrow and settlement services agency serving real estate companies, corporations and financial
institutions primarily in support of residential real estate transactions. Our title insurance underwriter, Title Resources Guaranty Company,
provides title underwriting services relating to the closing of home purchases and refinancing of home loans, working with agents affiliated with
the Company and independent agents. This segment also includes our share of equity earnings from our Guaranteed Rate Affinity mortgage
origination joint venture.
Inclusion of Cartus Relocation Services in Continuing Operations
The results of our global relocation operations, Cartus Relocation Services, were presented as discontinued operations commencing in the fourth
quarter of 2019 pending the sale of that business to a third party. However, during the fourth quarter of 2020, following termination of the proposed sale of
that business and change in the company's expectations for sale, management determined that the held for sale and discontinued operations criteria in ASC
Topic 360 and ASC Topic 205 were no longer met. As a result, the assets and liabilities of Cartus Relocation Services, previously presented as held for sale,
have been reclassified to held and used on the Consolidated Balance Sheets as of December 31, 2020 and the results of Cartus Relocation Services have
been reclassified from discontinued operations to continuing operations and included in the Realogy Franchise Group segment for all periods presented
(see Note 18, "Segment Information", to the Consolidated Financial Statements for additional information).
Effective in the first quarter of 2020, Realogy Leads Group, our leads generation business (previously included within the Cartus Relocation Services
segment) was consolidated into Realogy Franchise Group.
Housing Market and Market Share
U.S. Gross Commission Income. Residential real estate brokerage companies typically realize revenues in the form of a sales commission earned from
closed homesale sides (either the "buy" side and/or the "sell" side of a real estate transaction), which we refer to as gross commission income. We believe
that the level of gross commission income generated in the U.S., which is generally estimated around $80 billion, represents a substantial addressable
market. Our company owned brokerages and franchisees earned approximately $14 billion in gross commission income in 2020, as compared to $12 billion
in gross commission income in 2019.
Market Share. As measured in a comparison to the volume of all existing homesale transactions in the U.S. as reported by NAR (regardless of whether
an agent or broker was involved in the transaction), we estimate that our market share in 2020 remained flat at approximately 15.3% as compared year-
over-year to 2019. Although market share was flat for the year, we did have market share growth in the second half of 2020, as market share had been
14.8% for the trailing twelve month period ended June 30, 2020.
Our estimated share of all U.S. existing homesale unit transactions in 2020 decreased from approximately 13.0% to approximately 12.6%.
Basis of Market Share Calculation. We measure our market share transaction volume by the ratio of (a) homesale transaction volume (sides times
average price) in which we and our franchisees participate to (b) NAR's existing homesale transaction volume (regardless of whether an agent or broker
was involved in the transaction)—calculated by doubling the number of existing homesale transactions reported by NAR to account for both the buy and
sell sides of a transaction
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multiplied by NAR's average sales price. Homesale unit transaction market share is calculated similarly but without including average sales price in either
the numerator or denominator.
* * *
Our headquarters is located at 175 Park Avenue, Madison, New Jersey 07940. Our general telephone number is (973) 407-2000. The Company files
electronically with the Securities and Exchange Commission (the "SEC") required reports on Form 8-K, Form 10-Q and Form 10-K; proxy materials;
registration statements and other forms or reports as required. Certain of the Company's officers and directors also file ownership reports for insiders as
required by Section 16 of the Securities Exchange Act of 1934. Such materials may be accessed electronically on the SEC's Internet site (www.sec.gov).
We maintain an Internet website at http://www.realogy.com and make available free of charge on or through our website our annual report on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K, Section 16 reports and any amendments to these reports in the Investor Relations section of
our website as soon as reasonably practicable after such material is electronically filed with or furnished to the SEC. Our website address is provided as an
inactive textual reference. The contents of our website are not incorporated by reference herein or otherwise a part of this Annual Report.
Industry Trends
Industry definition. We primarily operate in the U.S. residential real estate industry, which is approximately a $2.2 trillion industry based on 2020
transaction volume (i.e., average homesale price times number of new and existing homesale transactions) and derive substantially all of our revenues from
serving the needs of buyers and sellers of existing homes rather than new homes manufactured and sold by homebuilders. Residential real estate brokerage
companies typically realize revenues in the form of a commission that is based on a percentage of the price of each home sold. As a result, the real estate
industry generally benefits from rising home prices and increasing homesale transactions (and conversely is adversely impacted by falling prices and lower
homesale transactions). We believe that existing homesale transactions and the services associated with these transactions, such as mortgage origination,
title services and relocation services, represent one of the most attractive segments of the residential real estate industry for the following reasons:
•
•
the existing homesales segment represents a significantly larger addressable market than new homesales. Of the approximately 6.5 million
homesales in the U.S. in 2020, NAR estimates that approximately 5.6 million were existing homesales, representing approximately 87% of the
overall sales as measured in units;
existing homesales afford us the opportunity to represent either the buyer or the seller and in some cases both the buyer and the seller; and
• we are able to generate revenues from ancillary services provided to our customers.
Our business model relies heavily on affiliated independent sales agents, who play a critical consumer-facing role in the home buying and selling
experience for both our company owned and franchise brokerages. While substantially all homebuyers start their search for a home using the Internet,
according to NAR, approximately 88% of home buyers and home sellers used an agent or broker in 2020. We believe that agents or brokers will continue to
be directly involved in most home purchases and sales, primarily because real estate transactions have certain characteristics that benefit from the service
and value offered by an agent or broker, including the following:
•
•
•
•
•
•
the average homesale transaction value is very high and generally is the largest transaction one does in a lifetime;
homesale transactions occur infrequently;
there is a compelling need for personal service as home preferences are unique to each buyer;
a high level of support is required given the complexity associated with the process, including specific marketing and technology services;
the consumer preference to visit properties for sale in person, notwithstanding the availability of on-line images and property tours; and
there is a high variance in price, depending on neighborhood, floor plan, architecture, fixtures, and outdoor space.
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Cyclical nature of industry. The U.S. residential real estate industry is cyclical but has historically shown strong growth over time. According to
NAR, the existing homesale transaction volume (median homesale price times existing homesale transactions) grew at a CAGR of 5.8% over the past 30
years.
The U.S. residential real estate industry was in a significant and lengthy downturn from the second half of 2005 through 2011. Based upon data
published by NAR from 2005 to 2011, the number of annual U.S. existing homesale transactions declined by 40% and the median existing homesale price
declined by 24%. Beginning in 2012, the U.S. residential real estate industry began a recovery. Based upon data published by NAR from 2011 to 2020, the
number of annual U.S. existing homesale units and the median existing homesale price improved by 32% and 79%, respectively.
In 2020, in connection with the COVID-19 pandemic, the U.S. residential real estate industry experienced significant volatility with a 16% decline in
closed homesale transaction volume (existing homesale average price times existing homesale transactions) in the second quarter of 2020 followed by a
29% increase in closed homesale transaction volume in the second half of 2020, in each instance as compared to the prior year according to NAR. We
cannot predict the duration or continued strength of the housing recovery seen in the second half of 2020.
Long-term demographics. We believe that long-term demand for housing and the growth of our industry is primarily driven by the affordability of
housing, the economic health of the U.S. economy, demographic trends such as generational transitions, increases in U.S. household formation, mortgage
rate levels and mortgage availability, certain tax benefits, job growth, increases in renters that qualify as homebuyers, the inherent attributes of
homeownership versus renting and the availability of inventory in the consumer's desired location and within the consumer's price range. We believe that
the residential real estate market will benefit over the long-term from expected positive fundamentals, including expected growth in the number of U.S.
households over the next decade, in particular among the millennial generation.
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Participation in Multiple Aspects of the Residential Real Estate Market
We participate in services associated with many aspects of the residential real estate market. Our complementary businesses and mortgage origination
joint venture work together, allowing us to generate revenue at various points in a residential real estate transaction, including the purchase or sale of
homes, corporate relocation and lead generation services, settlement and title services, and franchising of our brands. The businesses each benefit from our
deep understanding of the industry, strong relationships with real estate brokers, sales agents and other real estate professionals and expertise across the
transactional process. Unlike other industry participants who offer only one or two services, we can offer homeowners, our franchisees and our corporate
and real estate benefit program clients ready access to numerous associated services that facilitate and simplify the home purchase and sale process. These
services provide further revenue opportunities for our owned businesses and those of our franchisees. Specifically, our brokerage offices and those of our
franchisees participate in purchases and sales of homes involving relocations of corporate transferees through Realogy Leads Group, we offer customers
(purchasers and sellers) of both our owned and franchised brokerage businesses convenient title, escrow and settlement services (including the provision of
title underwriting policies). These services produce incremental revenues for our businesses and franchisees. In addition, we participate in the mortgage
process through our 49.9% ownership of Guaranteed Rate Affinity. All of our businesses and our mortgage joint venture can derive revenue from the same
real estate transaction.
Our Brands
Our brands are among the most well-known and established real estate brokerage brands in the real estate industry. Our real estate brands are listed in
the following chart, which includes information as of December 31, 2020 for both our franchised and company owned offices:
Brands (1) (2)
Worldwide Offices (3)
Worldwide Brokers and
Sales Agents (3)
U.S. Annual Sides
# of Countries with Owned or
Franchised Operations
Characteristics
13,200
144,700
359,430
84
3,100
98,600
706,420
40
1,000
24,000
150,738
75
2,300
36,700
110,686
33
400
12,500
85,457
5
100
4,200
11,289
1
A leader in brand
awareness and the
most recognized
name in real estate
The only real estate
brand that has been
guiding people
home for 115 years
Significant
international
office footprint
Synonymous with
luxury
Strong ties to auction
house established in
1744
Powerful global
presence
Driving
performance
through innovation,
collaboration and
shared
accountability
Unique branding
and products
providing
flexibility of choice
Unique access to
consumers, marketing
channels and content
through its brand
licensing relationship
with a leading media
company
Leading residential
real estate brand
for nearly 50 years
Commitment to
white-glove
service, expertise,
and integrity
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(1) We announced the Company's first Corcoran franchise affiliate on February 5, 2020.
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Information presented for Coldwell Banker includes Coldwell Banker Commercial .
(2)
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(3)
Includes information reported to us by independently owned franchisees (including approximately 14,300 offices and approximately 130,000 related brokers and
independent sales agents of non-U.S. franchisees and franchisors).
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Realogy Franchise Group
Overview—Franchise Business
Realogy Franchise Group is comprised of our franchise business as well as our leads generation and relocation operations.
As of December 31, 2020, our real estate franchise systems and proprietary brands had approximately 320,700 independent sales agents worldwide,
including approximately 190,700 independent sales agents operating in the U.S. (which included approximately 53,100 company owned brokerage
independent sales agents). As of December 31, 2020, our real estate franchise systems and proprietary brands had approximately 20,100 offices worldwide
in 116 countries and territories in North and South America, Europe, Asia, Africa, the Middle East and Australia, including approximately 5,800 brokerage
offices in the U.S. (which included approximately 670 company owned brokerage offices).
As shown in the table above, as of December 31, 2020, independent sales agents affiliated with our company owned brokerages grew by 2% (based on
the Company’s internal data) and independent sales agents affiliated with our franchised brokerages remained flat (based on information provided by our
affiliated franchisees), in each case as compared to December 31, 2019.
The average tenure among our U.S. franchisees is approximately 22 years as of December 31, 2020. Our franchisees pay us fees for the right to operate
under one of our trademarks and to enjoy the benefits of the systems and business enhancing tools provided by our real estate franchise operations. In
addition to highly competitive brands that provide unique offerings to our franchisees, we support our franchisees with dedicated national marketing and
servicing programs, technology, training, education, learning and development to facilitate our franchisees in growing their business and increasing their
revenue and profitability.
Our primary objectives as the largest franchisor of residential real estate brokerages in the world are to retain and expand existing franchises, sell new
franchises, and most importantly, provide branding and support to our franchisees and their independent sales agents.
Operations—Franchising
We derive substantially all of our real estate franchising revenues from royalties and marketing fees received under long-term franchise agreements
with our domestic franchisees and Realogy Brokerage Group for the right to operate under one of our trademarks and to utilize the benefits of the franchise
systems. Royalties are based on a percentage of the franchisees’ sales commission earned from closed homesale sides, which we refer to as gross
commission income.
Realogy Franchise Group's domestic annual net royalty revenues from franchisees (other than our company owned brokerages at Realogy Brokerage
Group) can be represented by multiplying (1) that year's total number of closed homesale sides (either the "buy" side and/or the "sell" side of a real estate
transaction) in which those franchisees participated by (2)
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the average sale price of those homesales by (3) the average brokerage commission rate charged by these franchisees by (4) Realogy Franchise Group's net
contractual royalty rate. Realogy Franchise Group's net contractual royalty rate represents the average percentage of our franchisees' commission revenues
paid to us as a royalty, net of volume incentives achieved (or, for certain franchisees, flat fee or capped royalties) and net of other incentives granted to
franchisees.
The domestic royalty revenue from Realogy Brokerage Group is calculated by multiplying homesale sides by average sale price by average brokerage
commission rate by their contractual royalty rate. Realogy Brokerage Group does not receive volume incentives or other incentives. In addition to domestic
royalty revenue, Realogy Franchise Group earns revenue from marketing fees, the preferred alliance program, international affiliates and upfront
international fees.
During 2020, none of our franchisees (other than Realogy Brokerage Group) generated more than 1.5% of the total revenue of our real estate franchise
business.
Domestic Franchisees. Franchise agreements set forth guidelines on the business and operations of the franchisees and require them to comply with the
mandatory identity standards set forth in each brand's policy and procedures manuals. A franchisee's failure to comply with these restrictions and standards
could result in a termination of the franchise agreement. The franchisees generally are not permitted to terminate the franchise agreements prior to their
expiration, and in those cases where termination rights do exist, they are limited (e.g., if the franchisee retires, becomes disabled or dies). Generally, new
domestic franchise agreements have a term of ten years, although we may negotiate shorter extension agreements with existing franchisees.
These franchisee agreements generally require the franchisee to pay us an initial franchise fee for the franchisee's principal office plus a royalty fee that
is a percentage of gross commission income, if any, earned by the franchisee. Franchisee fees can be structured in numerous ways and we may, from time
to time, restructure or revise the model used at one or more franchised brands.
Most of our brands utilize a volume-based incentive model with a royalty fee that is initially equal to 6% of the franchisee's gross commission income,
but subject to reduction based upon volume incentives. Under this model, the franchisee is eligible to receive a refund of a portion of the royalties paid
upon the satisfaction of certain conditions. The volume incentive is calculated for each eligible franchisee as a progressive percentage of each franchisee's
annual gross revenue (paid timely) for each calendar year. The volume incentive varies for each franchise system, and generally results in a net or effective
royalty rate of 6% to 3% for each individual franchisee (prior to taking into account other incentives that may be applicable to the franchisee). We provide a
detailed table to each eligible franchisee that describes the gross revenue thresholds required to achieve a volume incentive and the corresponding incentive
amounts. We reserve the right to increase or decrease the percentage and/or dollar amounts in the table on an annual basis, subject to certain limitations.
Certain franchisees (including some of our largest franchisees) have a flat percentage royalty fee model. Under this model, franchisees pay a fixed
percentage (generally less than 6%) of their commission income to us and the percentage does not change during the year or over the term of their franchise
agreement. Franchisees on this model are generally not eligible for volume incentives.
Since 2019, our Better Homes and Gardens Real Estate brand has utilized a capped fee model, which applies to any new franchisee as well as
®
preexisting franchisees who elect to switch from their current royalty fee structure to the capped fee model. Under this model, franchisees pay a royalty fee
(generally equal to 5% of their commission income) capped at a set amount per independent sales agent per year, subject to our right to annually modify or
increase the independent sales agent cap. Franchisees on this model are generally not eligible for volume incentives.
Beginning with their launch in 2019, our Corcoran brand utilizes a tiered fee model, which requires franchisees to pay us a percentage of their gross
commission income as a royalty fee. The royalty fee percentage is generally set at an initial rate of 6% and decreases in steps during each calendar year as
the franchisee’s gross commission income reaches certain levels to a minimum of 4%. We reserve the right to annually modify or increase the gross
commission income level amounts, subject to certain limitations. Franchisees on this model are generally not eligible for volume incentives.
Other incentives may be used as consideration to attract new franchisees, grow franchisees (including through independent sales agent recruitment) or
extend existing franchise agreements. Under certain circumstances, we extend conversion notes to eligible franchisees for the purpose of providing an
incentive to join the brand, to renew their franchise agreements, or to facilitate their growth opportunities. Growth opportunities include the expansion of
franchisees' existing businesses by opening additional offices, through the consolidation of operations of other franchisees, as well as through the
acquisition of independent sales agents and offices operated by independent brokerages. Franchisees may also use the
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proceeds from the conversion notes to update marketing materials or upgrade technology and websites. The notes are not funded until appropriate credit
checks and other due diligence matters are completed, and the business is opened and operating under one of our brands. Upon satisfaction of certain
revenue performance-based thresholds, the notes are forgiven ratably over the term of the franchise agreement. If the revenue performance thresholds are
not met, franchisees may be required to repay a portion of the outstanding notes.
Each of our current franchise systems require franchisees and company owned brokerages to make monthly contributions to marketing funds
maintained by each brand, which may decrease as certain financial thresholds are achieved in accordance with the applicable franchise agreement. These
contributions are used primarily for the development, implementation, production, placement and payment of national and regional advertising, marketing,
promotions, public relations and/or other marketing-related activities, such as lead generation, all to promote and further the recognition of each brand and
its independent franchisees and their affiliated independent sales agents. In addition to the contributions from franchisees and company owned offices, in
certain instances, Realogy Franchise Group may be required to make contributions to certain marketing funds and may make discretionary contributions (at
its option) to any of the marketing funds.
In addition to offices owned and operated by our third-party franchisees, as of December 31, 2020, we, through Realogy Brokerage Group, own and
operate approximately 670 offices under the Coldwell Banker , Coldwell Banker Commercial Sotheby's International Realty and Corcoran brand
names. Realogy Brokerage Group pays intercompany royalty fees of approximately 6% and marketing fees to Realogy Franchise Group in connection with
its operation of these offices. These fees are recognized as income or expense by the applicable segment level and eliminated in the consolidation of our
businesses. Realogy Brokerage Group does not participate in volume incentive or other incentive programs.
®
®
®
,
®
International Third-Party Franchisees. In the U.S., we employ a direct franchising model whereby we contract with and provide services directly to
independent owner-operators. We also utilize a direct franchising model outside of the U.S. for Sotheby's International Realty and Corcoran and, in
some cases, Better Homes and Gardens Real Estate . For all other brands, we generally employ a master franchise model outside of the U.S., whereby we
contract with a qualified third party to build a franchise network in the country or region in which franchising rights have been granted. Under both the
direct and the master franchise model outside of the U.S., we typically enter into long-term franchise agreements (often 25 years in duration) and receive an
initial area development fee and ongoing royalties. Under the master franchise model, the ongoing royalties we receive are generally a percentage of the
royalties received by the master franchisor from its franchisees with which it contracts. Under the direct franchise model, a royalty fee is paid to us on
transactions conducted by our franchisees in the applicable country or region.
®
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Intellectual Property
We own the trademarks Century 21 , Coldwell Banker , Coldwell Banker Commercial , Corcoran , ERA and related trademarks and logos, and
such trademarks and logos are material to the businesses that are part of our real estate franchise segment. Our franchisees and our subsidiaries actively use
these trademarks, and all of the material trademarks are registered (or have applications pending) with the United States Patent and Trademark Office as
well as with corresponding trademark offices in major countries worldwide where these businesses have significant franchised operations.
®
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We have an exclusive license to own, operate and franchise the Sotheby's International Realty brand to qualified residential real estate brokerage
offices and individuals operating in eligible markets pursuant to a license agreement with SPTC Delaware LLC, a subsidiary of Sotheby's ("Sotheby's").
Such license agreement has a 100-year term, which consists of an initial 50-year term ending February 16, 2054 and a 50-year renewal option. We pay a
licensing fee to Sotheby's for the use of the Sotheby's International Realty name equal to 9.5% of the net royalties earned by Realogy Franchise Group
®
attributable to franchisees affiliated with the Sotheby's International Realty brand, including our company owned offices. Our license agreement is
terminable by Sotheby's prior to the end of the license term if certain conditions occur, including but not limited to the following: (1) we attempt to assign
any of our rights under the license agreement in any manner not permitted under the license agreement, (2) we become bankrupt or insolvent, (3) a court
issues a non-appealable, final judgment that we have committed certain breaches of the license agreement and we fail to cure such breaches within 60 days
of the issuance of such judgment, or (4) we discontinue the use of all of the trademarks licensed under the license agreement for a period of twelve
consecutive months.
®
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In October 2007, we entered into a long-term license agreement to own, operate and franchise the Better Homes and Gardens Real Estate brand from
Meredith Corporation ("Meredith"). The license agreement between Realogy and Meredith is for a 50-year term, with a renewal option for another 50 years
at our option. We pay a licensing fee to Meredith
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®
for the use of the Better Homes and Gardens Real Estate brand name equal to 9.0% of the net royalties earned by Realogy Franchise Group attributable to
franchisees affiliated with the Better Homes and Gardens Real Estate brand, subject to a minimum annual licensing fee. Our license agreement is
terminable by Meredith prior to the end of the license term if certain conditions occur, including but not limited to the following: (1) we attempt to assign
any of our rights under the license agreement in any manner not permitted under the license agreement, (2) we become bankrupt or insolvent, or (3) a trial
court issues a final judgment that we are in material breach of the license agreement or any representation or warranty we made was false or materially
misleading when made.
®
Operations—Other
Lead Generation Programs. Through Realogy Leads Group, a part of Realogy Franchise Group, we seek to provide high-quality leads and improve the
conversion rate of leads to closed homesale transactions. Realogy Leads Group includes real estate benefit programs that provide home-buying and selling
assistance to members of organizations such as credit unions and interest groups that have established members who are buying or selling a home as well as
to consumers and corporations who have expressed interest in a certain brand, product or service (such as relocation services), including those offered by
Realogy. Where permitted by law, consumers participating in certain real estate benefit programs can receive a financial incentive for using these services
(such as cash or a gift card, or real estate brokerage commission credit based on the home purchase/sale price pursuant to the applicable program). Realogy
Leads Group also directs our broker-to-broker business, pursuant to which brokers affiliated with one of our customized agent and brokerage networks
refer business to other in-network brokers.
Our real estate benefit program revenues are highly concentrated, with one client-directed real estate benefit program contributing a substantial
majority of the high-quality leads generated through our lead generation programs, and our client-directed programs are non-exclusive and terminable at
any time at the option of the client. We also maintain Realogy-driven real estate benefit programs, including: Realogy Military Rewards, a program for U.S.
military personnel, veterans and their families that seeks to provide access to benefits from Realogy that are similar to those offered under the former
USAA real estate benefit program which was discontinued in 2019; and AARP Real Estate Benefits, the first-ever real estate benefits program designed
for the nearly 38 million AARP members, which was launched in 2020. We expect that significant time and effort and meaningful investment will be
required to increase awareness of and consumer participation in new real estate benefit programs.
®
To service the needs of consumers and clients participating in one of our real estate benefit programs (including our relocation program with Cartus
Relocation Services) or engaged through a broker-to-broker lead, we manage customized agent and brokerage networks, including the Realogy Advantage
Broker Network. Our networks consist of real estate brokers, including our company owned brokerage operations, select franchisees and independent real
estate brokers who have been approved to become members. Member brokers of our networks receive leads from our real estate benefit programs
(including via our relocation program with Cartus Relocation Services) and each other in exchange for a fee paid to Realogy Leads Group. The Realogy
Advantage Broker Network closed approximately 46,200 real estate transactions in 2020, with substantially all of the closed transactions handled by
independent sales agents affiliated with our franchisees and company-owned brokerages.
Cartus Relocation Services. Cartus Relocation Services, a provider of global relocation services, offers a broad range of world-class employee
relocation services designed to manage all aspects of an employee's move to facilitate a smooth transition in what otherwise may be a complex and difficult
process for employee and employer. The wide range of services we offer allow our clients to outsource their entire relocation programs to us. Our broad
array of services include, but are not limited to homesale assistance, relocation policy counseling and group move management services, expense
processing and relocation-related accounting, and visa and immigration support. We also arrange household goods moving services and provide support for
all aspects of moving a transferee's household goods.
We primarily offer corporate clients employee relocation services, including 50% of the Fortune 50 companies in 2020. As of December 31, 2020, the
top 25 relocation clients had an average tenure of approximately 20 years with us. Substantially all of our contracts with our relocation clients are
terminable at any time at the option of the client and are non-exclusive. If a client ceases or reduces volume under its contract, we will be compensated for
all services performed up to the time that volume ceases and reimbursed for all expenses incurred.
There are a number of different revenue streams associated with relocation services. We earn a fee from real estate brokers and household goods
moving companies that provide services to the transferee. Clients may also pay transactional fees for the services performed. Furthermore, Cartus
Relocation Services continues to provide value through the generation
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of leads to real estate agent and brokerage participants in the networks maintained by Realogy Leads Group, which drives downstream revenue for our
businesses.
Preferred Alliance Program. We offer third-party service providers an opportunity to market their products to our franchisees and their independent
sales agents and customers through our preferred alliance program. To participate in this program, service providers generally agree to provide preferred
pricing to our franchisees and/or their customers or independent sales agents and to pay us a combination of an initial licensing or access fee, subsequent
marketing fees and/or commissions based upon our franchisees' or independent sales agents' usage of the preferred alliance vendors.
Realogy Brokerage Group
Overview
Through Realogy Brokerage Group we own and operate a full-service real estate brokerage business in many of the largest metropolitan areas in the
U.S. Our brokerage offices are geographically diverse with a strong presence in the east and west coast areas, primarily around large metropolitan areas in
the U.S., where home prices are generally higher. Our company owned real estate brokerage business operates under the Coldwell Banker , Sotheby's
International Realty and Corcoran franchised brands.
®
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As of December 31, 2020, we had approximately 670 company owned brokerage offices and approximately 53,100 independent sales agents working
with these company owned offices. Of those offices, we operated approximately 90% of our offices under the Coldwell Banker brand name,
approximately 6% of our offices under the Sotheby's International Realty brand name and 4% of our offices under the Corcoran brand name.
®
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We intend to grow our business organically. To grow organically, we focus on working with office managers to attract and retain independent sales
agents who can successfully engage and promote transactions from new and existing clients. To a lesser extent, we may grow our business through strategic
acquisitions. Following the completion of an acquisition, we tend to consolidate the newly acquired operations with our existing operations to reduce or
eliminate duplicative costs and to leverage our existing infrastructure to support newly affiliated independent sales agents.
Operations
Our company owned real estate brokerage business derives revenue primarily from gross commission income received serving as the broker at the
closing of real estate transactions. For the year ended December 31, 2020, our average homesale broker commission rate was 2.43% which represents the
average commission rate earned on either the "buy" side or the "sell" side of a homesale transaction. Gross commission income is also earned on non-sale
transactions such as home rentals. Realogy Brokerage Group, as a franchisee of Realogy Franchise Group, pays marketing fees and a royalty fee of
approximately 6% of the gross commission income earned per real estate transaction to Realogy Franchise Group; however such amounts are eliminated in
consolidation. Realogy Brokerage Group paid marketing fees and royalties to Realogy Franchise Group of $316 million and $293 million for the years
ended December 31, 2020 and 2019, respectively.
The remainder of gross commission income is split between the broker (Realogy Brokerage Group) and the independent sales agent in accordance with
their applicable independent contractor agreement (which specifies the portion of the broker commission to be paid to the agent), which varies by agent.
In addition, as a full-service real estate brokerage company, we promote the complementary services offered through our other segments, including
title, escrow and settlement, mortgage origination and relocation services. We believe we provide integrated services that enhance the customer experience.
When we assist the seller in a real estate transaction, independent sales agents generally provide the seller with a full-service marketing program,
which may include developing a direct marketing plan for the property, assisting the seller in pricing the property and preparing it for sale, listing it on
multiple listing services, advertising the property (including on websites), showing the property to prospective buyers, assisting the seller in sale
negotiations, and assisting the seller in preparing for closing the transaction. When we assist the buyer in a real estate transaction, independent sales agents
generally help the buyer in locating specific properties that meet the buyer's personal and financial specifications, show properties to the buyer, assist the
buyer in negotiating (where permissible) and preparing for closing the transaction. In addition, Realogy Brokerage Group has relationships with
developers, primarily in major cities, to provide marketing and brokerage services in new developments.
Realogy Brokerage Group is a broker within the Realogy Advantage Broker Network.
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Realogy Title Group
Overview
Realogy Title Group consists of three primary businesses: our title agency business (also referred to as title, escrow and settlement services), our title
underwriting business and the Company's share of equity earnings and losses from our Guaranteed Rate Affinity mortgage origination joint venture, of
which we own a 49.9% and which is managed by our joint venture partner.
Our title agency business provides title search, examination, clearance and policy issuance services and oversees the closing process and funds
disbursement for real estate agents, attorneys and homebuilders on purchase transactions and lenders on refinance transactions.
We also serve as an underwriter of title insurance policies in connection with residential and commercial real estate transactions under our title
insurance business, insuring clear title and ownership for the lender and buyer in homesale transactions. Our clients include unaffiliated title agencies as
well as title agencies that are a part of Realogy Title Group.
We intend to grow our title, escrow and settlement services business by attracting title and escrow sales personnel in existing markets. We will also
continue to seek to increase our capture rate of title business from Realogy Brokerage Group homesale sides. In addition, we expect to continue to grow our
underwriting business by increasing our agent base.
Operations
Title Agency, or Title, Escrow and Settlement Services. We are licensed as a title agent in 43 states and Washington, D.C., and have physical locations
in 22 states and Washington, D.C. We operate mostly in major metropolitan areas. As of December 31, 2020, we had approximately 391 offices,
approximately 181 of which are co-located within one of our company owned brokerage offices. In addition to our own title, escrow and settlement
services, we also coordinate a nationwide network of attorneys, title agents and notaries to service financial institution clients on a national basis.
Our title, escrow and settlement services business provides full-service title, escrow and settlement (i.e., closing and escrow) services to consumers,
real estate companies, corporations and financial institutions with many of these services provided in connection with the Company's real estate brokerage
and relocation services businesses. We provide closing and escrow services relating to the closing of home purchases and refinancing of home loans. For
refinance transactions, we generate title and escrow revenues from financial institutions throughout the mortgage lending industry.
Our company owned brokerage operations are the principal source of our title, escrow and settlement services business for homesale transactions.
Many of our offices have subleased space from and are co-located within our company owned brokerage offices. In 2020, our title, escrow and settlement
business was involved in approximately 214,000 transactions of which approximately 56,000 related to Realogy Brokerage Group. The capture rate of our
title, escrow and settlement services business from buyers or sellers represented by our company owned brokerages was approximately 34% in 2020. Other
sources of our title, escrow and settlement services homesale business include Realogy Franchise Group, Realogy Leads Group and unaffiliated brokerage
operations.
We provide our title, escrow and settlement services through a national network of escrow and closing agents (some of whom are our employees, while
others are attorneys in private practice and independent title companies) to provide full-service title, escrow and settlement services to a broad-based group
that includes lenders, home buyers and sellers, developers and independent real estate sales agents. Our role is generally that of an intermediary managing
the completion of all the necessary documentation and services required to complete a real estate transaction.
Virtually all lenders require their borrowers to obtain title insurance policies at the time mortgage loans are made on real property. The terms and
conditions upon which the real property will be insured are determined in accordance with the standard policies and procedures of the title underwriter.
When our title agencies sell title insurance, the title search and examination function is performed by the agent. The title agent and underwriter split the
premium. The amount of such premium "split" is determined by agreement between the agency and underwriter, or is promulgated by state law. We derive
revenue through fees charged in real estate transactions for rendering the services described above, fees charged for escrow and closing services, and a
percentage of the title premium on each title insurance policy sold.
We have entered into underwriting agreements with various underwriters, including our own underwriter (Title Resources Guaranty Company), which
state the conditions under which we may issue a title insurance policy on their behalf.
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For policies issued through our agency operations, assuming no negligence on our part, we are not typically liable for losses under those policies; rather the
title insurer is typically liable for such losses.
Our title, escrow and settlement services business measures operating performance based on purchase and refinance closing units and the related title
premiums and escrow fees earned on such closings.
Title Underwriting. Title Resources Guaranty Company ("Title Resources") is a title insurance underwriter licensed in 37 states and Washington, D.C.
We work with both unaffiliated and affiliated title agencies to provide title underwriting services relating to the closing of home purchases and refinancing
of home loans, with the premiums we receive for such services derived approximately equally between affiliated and unaffiliated title agencies in the year-
ended December 31, 2020. Our title underwriting business measures operating performance based on net title premiums earned for title policies issued by
our underwriting operation.
Other Revenue. Other revenue generated by our title agency and title underwriting businesses includes closing protection letters, title searches, survey
business, tax search, wire fees, and other fees ancillary to their services.
Mortgage Origination Joint Venture. Guaranteed Rate Affinity, our non-exclusive mortgage origination joint venture with Guaranteed Rate, Inc.
("Guaranteed Rate") began doing business in August 2017. Guaranteed Rate Affinity originates mortgage loans, including both purchase and refinancing
transactions, to be sold in the market to mortgage companies and the governmental-sponsored enterprises. Guaranteed Rate Affinity originates and markets
its mortgage lending services to real estate agents across the country (including to independent sales agents affiliated with our company owned and
franchised brokerages) and relocation companies (including our relocation operations) as well as a broad consumer audience. Our equity earnings or losses
related to Guaranteed Rate Affinity are included in the financial results of Realogy Title Group, but are not reported as revenue to Realogy Title Group.
Many of Guaranteed Rate Affinity’s offices have subleased space from and are co-located within our company owned brokerage offices. Our company
owned brokerage operations represented a majority of purchase transactions and approximately one-third of Guaranteed Rate Affinity’s mortgage
origination business for the year-ended December 31, 2020—with the joint venture benefiting in both purchase and refinancing transactions from the low
interest rate environment.
Under the Operating Agreement (the "GRA Agreement") between a subsidiary of Realogy Title Group and a subsidiary of Guaranteed Rate (the "GRA
Member"), we own 49.9% of the home mortgage joint venture and Guaranteed Rate indirectly owns the remaining 50.1%. Under the GRA Agreement,
Guaranteed Rate Affinity is to distribute to each of the Company and Guaranteed Rate the distributable net income based on each member's ownership
interest percentage following the close of each quarter. We have certain governance rights related to the joint venture (including two of five board seats),
but do not have control of the day-to-day operations of the joint venture. Rather, our joint venture partner, GRA Member, is the managing partner of the
venture and makes decisions with respect to the day-to-day operation of the venture. Guaranteed Rate Affinity is licensed to conduct mortgage operations
in all 50 states.
The GRA Agreement is for an initial 10-year term (ending August 2027) and automatically renews for additional 5 year terms, unless either party
provides advance notice to terminate, provided that if certain performance metrics are achieved after the fifth year of the agreement, the first 5-year
extension is not subject to termination upon advance notice. Either party can terminate the GRA Agreement upon the occurrence of certain events
including, but not limited to, a change in control of the other member, subject to certain exceptions, or upon material breach by the other member not
remediated within the cure period. We have certain additional performance-based termination rights.
The GRA Agreement does not prohibit Guaranteed Rate from operating its separate mortgage origination business in locations where Guaranteed Rate
Affinity and its subsidiaries will have offices and does not limit the Company, Guaranteed Rate, or either of their subsidiaries from operating non-mortgage
origination lines of business in locations where Guaranteed Rate Affinity operates. In addition, the Company is permitted to have ventures with other
mortgage loan originators, but Guaranteed Rate has a 30-day right-of-first-refusal to acquire any mortgage origination business that we intend to acquire.
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Products, Technology and Marketing
Our ability to provide independent sales agents at company owned and franchised brokerages with compelling data and technology-powered products
and services to make them more productive and their businesses more profitable is core to our integrated business strategy.
The marketing and technology services and support provided by independent sales agents to their customers are an important element of the value
offered by an agent in the home purchase and sale process. Our commitment to continuously develop and improve our marketing and technology-powered
products and service is part of our value proposition to company owned and franchised real estate brokerages, affiliated independent sales agents and their
customers as well as to our other businesses. Increasingly, these products and services are desired as an integrated set of tools, rather than stand-alone
products and services.
Products and Technology
Since 2019, we have been developing our product and marketing strategies against the backbone of an open ecosystem architecture approach, which is
designed to support the continuous creation and delivery of both our proprietary tools and third-party products to our agents in order to deliver a more
comprehensive platform experience. Through this strategy, we are able to selectively enable qualified third-party vendors and products to access and
interface with our products and services so that affiliated independent sales agents will be able to build their own configurable technology platform to drive
their performance and productivity.
We have invested, and expect to continue to invest, substantial time, capital, and other resources to identify the needs of company owned brokerages,
franchisees, independent sales agents and their customers and to develop marketing, technology and service offerings to meet the needs of affiliated
independent sales agents. Examples of our technology-driven products designed to improve independent sales agent productivity and enhance the customer
experience for home buyers and sellers include:
•
•
Social Ad Engine helps affiliated agents create an effective Facebook and Instagram ad in under three minutes via a marketing product launched in
partnership with Facebook.
Listing Concierge, a property marketing product, allows agents affiliated with Coldwell Banker company owned brokerages and certain
franchisees to access a simple-to-use platform that delivers creative, consistent property marketing.
• Design Concierge, an agent branding and custom design product, allows agents affiliated with Coldwell Banker company owned brokerages and
certain franchisees to work with the Design Concierge team to create their own complementary personal brand.
•
•
RealVitalize enables home sellers to make their property ready for sale by providing resources to fund staging and home improvements with no
up-front cost via a consumer program from Coldwell Banker’s company owned operations and HomeAdvisor. RealVitalize is available in 29 U.S.
states as of December 31, 2020.
RealSure offers sellers with qualifying properties the opportunity to receive a cash offer valid for 45 days immediately upon listing while also
pursuing a better price by marketing their property with an affiliated independent sales agent during this timeframe. Sellers who are enrolled in
RealSure Sell can utilize RealSure Buy to make a more competitive offer on their next home before their current home is sold by leveraging their
RealSure Sell cash offer. These programs, created in partnership with Home Partners of America, are available in 11 U.S. markets as of December
31, 2020.
Our Realogy-provided platform is designed to increase the value proposition to our independent sales agents, franchisees (and their independent sales
agents) and consumers by:
•
•
•
•
•
aiding in lead generation and obtaining additional homesale transactions;
connecting affiliated agents and brokers to a CRM tool that allows for the cultivation of productive relationships with consumers at all stages of
the transaction;
enhancing access to listing distributions through mobile applications and websites;
informing affiliated agents of valuable client insight to help those agents increase their productivity;
providing consumers with a streamlined yet comprehensive user experience to facilitate the necessary steps for researching homes, communities
and independent sales agents;
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•
•
providing key back office processes, including listing and transaction management, reporting, marketing, and agent profiles; and
delivering business planning tools that enable our franchisees to track their progress against key business objectives in real time.
We are developing our next generation customer relationship management (CRM) tool and agent-facing listing websites in partnership with third-
parties, among other tools.
The COVID-19 crisis has accelerated the need for, and adoption of, digital and virtual products and services that facilitate a remote home buying and
selling experience. Our brands and businesses have access to a range of tools to assist consumers with virtual staging, virtual open houses, and remote
online notarization for title, escrow and settlement closings.
Marketing
Each of our brands manages a comprehensive system of marketing tools and sales information and data that can be accessed through freestanding
brand intranet sites to assist independent sales agents in becoming the best marketer of their listings. Advertising is primarily used by the brands to drive
leads to affiliated agents, increase brand awareness and perception, promote our network and offerings to the real estate industry and engage our customer
base.
Each of our franchise brands operates a marketing fund that is funded principally by our franchisees (including company owned offices), although we
may make discretionary contributions to any of the marketing funds and in certain instances are required to make contributions to certain marketing funds.
Likewise, our company owned brokerages sponsor a wide array of marketing programs, materials and opportunities to complement the sales work of
our affiliated independent sales agents and increase brand awareness. The effectiveness and quality of marketing programs play a significant role in
attracting and retaining independent sales agents.
Our marketing programs and initiatives primarily focus on attracting potential new home buyers and sellers to affiliated independent sales agents by:
•
•
•
showcasing the inventory of our real estate listings and the affiliated independent sales agents who are the listing agents of these properties;
building and maintaining brand awareness and preference for the brand; and
increasing the local recognition of affiliated agents and brokerages.
Marketing programs are executed using a variety of media including, but not limited to social media, advertising, direct marketing and internet
advertising. We also offer the independent sales agents broad-based advertising, mailings and other campaigns to generate leads, interest and recognition.
Websites
The Internet is the primary advertising channel in our industry and we have sought to become a leader among full-service residential real estate
brokerage firms in the use and application of marketing technology. We transmit listings to various platforms and services, place our property listings on
hundreds of real estate websites, and operate a variety of our own websites. We place significant emphasis on distributing our real estate listings with third-
party websites to expand a homebuyer's access to such listings, at times enhancing the presentation of the listings on third-party websites to make the
listings more attractive to consumers.
Our brand websites contain listing information on a regional and national market basis, independent sales agent information, community profiles,
home buying and selling advice, relocation tips and mortgage financing information and unique property and neighborhood insights from local agents.
Additionally, each brand website allows independent sales agents to market themselves to consumers.
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Education
Each real estate brand provides learning and development materials and access to continuing education to its franchisees to assist them in building their
real estate sales businesses. Each brand's engagement program contains different materials and delivery methods. The marketing materials include a
detailed description of the services offered by our franchise systems (which will be available to the independent sales agent). Engagement modules may be
delivered at conventions and orientation seminars, including virtual conventions and seminars, or through virtual classrooms. Most of the programs and
materials made available in electronic form to franchisees over the respective system's private intranet site. Many of the materials are customizable to allow
franchisees to achieve a personalized look and feel and make modifications to certain content as appropriate for their business and marketplace.
Human Capital Resources
Employees. Our employees are critical to the success of our business strategy. Our team includes a broad range of professionals, given the breadth of
services offered by our three business segments and Corporate. The wide array of skills, experience and industry knowledge of our key employees
significantly benefits our operations and performance.
At December 31, 2020, we had approximately 9,235 full-time employees and 200 part-time employees. At December 31, 2020, approximately 625 of
our employees were located outside of the U.S., almost all of whom were employed by Cartus Relocation Services (a part of Realogy Franchise Group).
None of our employees are represented by a union, although outside of the U.S., we have employees in certain countries that are represented by an
employee representative organization, such as an employee association.
Engagement. To assess and improve employee retention and engagement, we annually survey employees with the assistance of third-party consultants
and implement actions to address areas of employee feedback. In 2020, we achieved a 90% engagement score and an 85% response rate.
Training. All employees are required to participate in annual training programs related to the Company’s Code of Ethics as well as Global Information
Security and Information Management, given the critical nature of these topics to our business. 100% of active employees in each of the past three years
have completed this training. During 2020, we also developed a mandatory training module focused on the U.S. Fair Housing Act for our employees and
worked with a third-party provider to begin delivering unconscious bias training to our people managers. The U.S. Fair Housing Act online module, as well
as in-person training sessions related to local fair housing laws, were also made available to independent sales agents affiliated with our company owned
and franchise brokerages. We also deliver additional mandatory training (such as sexual harassment training) based upon the employee position or local
requirements. RealU, our learning and development platform, offers employees additional resources to continue to grow professionally, including access to
on-demand training through LinkedIn learning and tools for career management.
Health & Safety. The protection of the health and safety of our employees is a Company priority. Throughout the COVID-19 crisis we have worked to
comply with state and local regulators to ensure safe working conditions for our employees. At December 31, 2020, approximately 20% of our employees
worked remotely on a full-time basis, other employees, in particular consumer-facing employees at our company owned brokerages, were operating in an
office-based environment, while other employees remained on a hybrid model. We continue to monitor the COVID-19 crisis and are prepared to pivot as
needed for the health and safety of our employees.
Diversity and Inclusion. Since our inception, Realogy has had a focus on diversity to improve representation and foster inclusion through employee
and business resource groups across the enterprise. Employee Resources Groups (“ERGs”) promote an inclusive culture throughout the organization. At
December 31, 2020, we had eight active ERGs—Asian and Pacific Islander Alliance, ACE (African-American and Caribbean), ONEVOZ (Hispanic &
Latino), NextGen, REALDisabilities, RealPride, SERVICE (Veterans) and Women's—throughout the Company. Increasing diversity in executive and key
leadership roles is a priority for the Company.
Independent Sales Agents. As noted elsewhere in this Annual Report, the successful recruitment and retention of independent sales agents and
independent sales agent teams are critical to the business and financial results of our company owned brokerage operations. Additional information about
the base of independent sales agents affiliated with company owned brokerages as well as franchisees is located in this Item 1. under "Realogy Franchise
Group—Overview."
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Seasonality
The residential housing market is seasonal, with a higher level of homesale transactions typically occurring in the second and third quarter of each
year. As a result, historically, operating results and revenues for all of our businesses have been strongest in the second and third quarters of the calendar
year.
Competition
Real Estate Brokerage Industry. The ability of our real estate brokerage franchisees and our company owned brokerage businesses to successfully
compete is important to our prospects for growth. Their ability to compete may be affected by the recruitment, retention and performance of independent
sales agents, the economic relationship between the broker and the agent (including the share of commission income retained by the agent and fees charged
to or paid by the agent for services provided by the broker), the location of offices and target markets, the services provided to independent sales agents,
affiliation with a recognized brand name, community reputation, technology and other factors, including macro-economic factors such as national, regional
and local economic conditions.
We and affiliated franchisees compete for consumer business as well as for independent sales agents with national and regional independent real estate
brokerages and franchisors, discount and limited service brokerages, and with franchisees of our brands. Our largest national competitors in this industry
include, but are not limited to, HomeServices of America (a Berkshire Hathaway affiliate), Howard Hanna Holdings, EXP Realty, Compass, Redfin
Corporation and Weichert, Realtors and several large franchisors: RE/MAX International, Inc., Keller Williams Realty, Inc. and HSF Affiliates LLC
(operates Berkshire Hathaway HomeServices and Real Living Real Estate). We and affiliated franchisees also compete with leading listing aggregators,
such as Zillow, Inc. and Realtor.com (a listing aggregator held by News Corporation).
®
Competition for Independent Sales Agents. The successful recruitment and retention of independent sales agents and independent sales agent teams is
critical to the business and financial results of traditional brokerages—whether or not they are affiliated with a franchisor. Competition for independent
sales agents in our industry is high and aggressive competition for the affiliation of independent sales agents has negatively impacted recruitment and
retention efforts at both Realogy Franchise and Brokerage Groups, in particular with respect to more productive sales agents and in the densely populated
metropolitan areas in which we operate, and has previously driven and may continue to drive losses in our market share. This competitive environment has
continued throughout most of the COVID-19 crisis, particularly at the outset of the pandemic, when we took proactive measures to preserve liquidity,
including in connection with our recruitment and retention efforts.
Most of a brokerage's real estate listings are sourced through the sphere of influence of its independent sales agents, notwithstanding the growing
influence of internet-generated leads. The successful recruitment and retention of independent sales agents are influenced by many factors, including
remuneration (such as sales commission percentage and other financial incentives paid to independent sales agents), other expenses borne by independent
sales agents, leads or business opportunities generated for independent sales agents from the brokerage, independent sales agents' perception of the value of
the broker's brand affiliation, technology and data offerings as well as marketing and advertising efforts by the brokerage or franchisor, the quality of the
office manager, staff and fellow independent sales agents with whom they collaborate daily, as well as continuing professional education, and other services
provided by the brokerage or franchisor.
We believe that a variety of factors in recent years have negatively impacted the recruitment and retention of independent sales agents in the industry
generally and have increasingly impacted our recruitment and retention of top producing agents and put upward pressure on the average share of
commissions earned by affiliated independent sales agents. Such factors include increasing competition, increasing levels of commissions paid to agents
(including up-front payments and equity), changes in the spending patterns of independent sales agents (as more agents purchase services from third parties
outside of their affiliated broker), a heightening focus on leads or business opportunities generated for the independent sales agent from the brokerage,
differentiation in the bundling of agent services or industry offerings (including non-traditional offerings), and the growth in independent sales agent teams.
The recruitment and retention of independent sales agents has been and may continue to be further complicated by competitive models that do not prioritize
traditional business objectives. For example, we believe that certain owned-brokerage competitors have investors that have historically allowed the pursuit
of increases in market share over profitability, which not only exacerbates competition for independent sales agents, but places additional pressure on the
share of commission income received by the agent, creating challenges to our and our franchisee’s margins and profitability. Whether this pattern and the
extent to which it will continue is not yet certain.
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Competition for productive agents has had and may again have a negative impact on our market share and may continue to put upward pressure on the
average share of commissions earned by independent sales agents. These competitive market factors also impact our franchisees and such franchisees have
and may continue to seek reduced royalty fee arrangements or other incentives from us to offset the continued business pressures on such franchisees,
which could result in a reduction in royalty fees paid to us or other associated costs.
Commission Plan Competition Among Real Estate Brokerages. Some of the firms competing for sales agents use different commission plans, which
may be appealing to certain sales agents. There are several different commission plan variations that have been historically utilized by real estate
brokerages to compensate their independent sales agents. One of the most common variations has been the traditional graduated commission model where
the independent sales agent receives a percentage of the brokerage commission that increases as the independent sales agent increases his or her volume of
homesale transactions, and the brokerage frequently provides independent sales agents with a broad set of support offerings and promotion of properties.
Other common plans include a desk rental (sometimes referred to as a 100% commission plan), a fixed transaction fee commission plan, and a capped
commission plan. A capped commission plan generally blends aspects of the traditional graduated commission model with the 100% commission plan.
Although less common, some real estate brokerages employ their sales agents and in such instances, employee agents may earn smaller brokerage
commissions in exchange for other employee benefits or bonuses. Most brokerages focus primarily on one type of commission plan, though some may
offer one or more of commission plan variations to their sales agents.
In many of their markets, Realogy Brokerage Group offers affiliated independent sales agents and sales agent teams a choice between a traditional
graduated commission model or a two-tiered commission model, both of which emphasize our value proposition. The traditional graduated commission
model has experienced declines in market share over the past several years. Increasingly, independent sales agents have affiliated with brokerages that offer
a different mix of services to the agent, allowing the independent sales agent to select the services that they believe allow them to retain a greater
percentage of the commission and purchase services from other vendors as needed.
Low Barriers to Entry and Influx of Traditional and Non-Traditional Competition as well as Industry Disrupters. The real estate brokerage industry has
minimal barriers to entry for new participants, including participants utilizing historical real estate brokerage models and those pursuing alternative
variations of those models (including virtual brokerages and brokerages that operate in a more virtual fashion) as well as non-traditional methods of
marketing real estate. The significant size of the U.S. real estate market, in particular the addressable market of commission revenues, has continued to
attract outside capital investment in traditional and disruptive competitors that seek to access a portion of this market.
There are also market participants who differentiate themselves by offering consumers flat fees, rebates or lower commission rates on transactions
(often coupled with fewer services). Although such competitors have yet to have a material impact on overall brokerage commission rates, this could
change in the future if they use greater discounts as a means to increase their market share or improve their value proposition.
While real estate brokers using historical real estate brokerage models typically compete for business primarily on the basis of services offered,
brokerage commission, reputation, utilization of technology and personal contacts, participants pursuing non-traditional methods of marketing real estate
may compete in other ways, including companies that employ technologies intended to disrupt historical real estate brokerage models or minimize or
eliminate the role brokers and sales agents perform in the homesale transaction process and/or shift the nature of the residential real estate transaction from
the historic consumer-to-consumer model to a corporate-to-consumer model.
A growing number of companies are competing in non-traditional ways for a portion of the gross commission income generated by homesale
transactions. For example, if iBuying models (including Opendoor and Zillow Offers) gain market share in the residential real estate industry, it could
disintermediate real estate brokers and independent sales agents from buyers and sellers of homes either entirely or by reducing brokerage commissions
that may be earned on those transactions. RealSure, the Company's collaboration with Home Partners of America, improves upon the iBuying model with a
45-day cash offer for consumers that also keeps the independent sales agent at the center of the transaction; however, there can be no assurance that this
program will be successful or that it will operate as intended.
In addition, the concentration and market power of the top listing aggregators allow them to monetize their platforms by a variety of actions including,
but not limited to, setting up competing brokerages and/or expanding their offerings to include products (such as agent tools) and services ancillary to the
real estate transaction, such as title, escrow and mortgage origination services, that compete with services offered by us, charging significant referral, listing
and display fees, diluting the relationship between agents and brokers and between agents and the consumer, tying referrals to use of their products,
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consolidating and leveraging data, and engaging in preferential or exclusionary practices to favor or disfavor other industry participants. Actions by such
listing aggregators have and may continue to put pressure on our and other industry participant's revenues and profitability. Aggregators could intensify
their current business tactics or introduce new programs that could be materially disadvantageous to our business and other brokerage participants in the
industry and such tactics could further increase pressures on the profitability of our company owned and franchised brokerages and affiliated independent
sales agents, reduce our franchisor service revenue and dilute our relationships with our franchisees and our and our franchisees' relationships with
affiliated independent sales agents and buyers and sellers of homes. For example, one dominant listing aggregator recently launched a brokerage with
employee sales agents in several locations to support its iBuying offering and has joined many local multiple listing services, known as MLSs, as a
participating broker to gain electronic access directly to real estate listings rather than relying on disparate electronic feeds from other brokers participating
in the MLSs or MLS syndication feeds.
Franchise Competition. According to NAR, approximately 43% of individual brokers and independent sales agents are affiliated with a franchisor.
Competition among the national real estate brokerage brand franchisors to grow their franchise systems is intense. We believe that competition for the sale
of franchises in the real estate brokerage industry is based principally upon the perceived value that the franchisor provides to enhance the franchisee's
ability to grow its business and improve the recruitment, retention and productivity of its independent sales agents. The value provided by a franchisor
encompasses many different aspects including the quality of the brand, tools, technology, marketing and other services, the availability of financing
provided to the franchisees, and the fees the franchisees must pay. Franchisee fees can be structured in numerous ways and can include volume and other
incentives, flat royalty and marketing fees, capped royalty fees, and discounted royalty and marketing fees. The capped royalty fee model has become
increasingly popular with brokerages as independent sales agents are also increasingly seeking to affiliate with brokerages that offer the agent a capped fee
commission income model. We launched a capped fee model at one of our brands in 2019 as substantially all of our other franchises are structured using a
flat percentage (subject to volume-based incentives) model and we have faced increasing competition from franchisors utilizing alternative models. Taking
into account competitive factors, we may, from time to time, restructure or revise the model used at one or more franchised brands.
Upon the expiration of a franchise agreement, a franchisee may choose to franchise with one of our competitors or operate as an independent broker.
Competitors may offer franchisees whose franchise agreements are expiring or prospective franchisees products and services similar to ours at rates that are
lower than we charge. We also face the risk that currently unaffiliated brokers may not enter into franchise agreements with us because they believe they
can compete effectively in the market without the need to license a brand of a franchisor and receive services offered by a franchisor or because they may
believe that their business will be more attractive to a prospective purchaser without the existence of a franchise relationship. Regional and local
franchisors as well as franchisors offering different franchise models or services provide additional competitive pressure. To effectively compete with
competitor franchisors and to recruit new franchisees, we may have to take actions that would result in increased costs to us (such as increased sales
incentives to franchisees) or decreased royalty payments to us (such as a reduction in or cap on the fees we charge our franchisees, including lower royalty
rates), which may have a material adverse effect on our earnings and growth opportunities. In addition, our continued implementation of strategic initiatives
intended to add new franchisees and grow our agent base through the introduction of new franchisee fee models and brands, while intended to capture
additional market share with brokers unaffiliated with our brands, could result in greater intra-brand competition among our brands.
Leads Generation Business. The ability of a brokerage, whether company owned or franchised, to provide its independent sales agents with high-
quality leads is increasingly important to the recruitment and retention of independent sales agents and sale agent teams and the attraction and retention of
franchisees. Numerous companies that market and sell residential real estate leads to independent sales agents, including listing aggregators, compete with
our real estate benefit programs and other lead generation programs.
Relocation Operations. Competition in our corporate relocation operations is based on capabilities, price and quality. We compete primarily with
global outsourced and regional relocation services providers in the corporate relocation operations. The larger outsourced relocation services providers that
we compete with include SIRVA, Inc., BGRS, Weichert Relocation Resources, Inc. and Crown Relocations. Competition is expected to continue to
intensify as an increasingly higher percentage of relocation clients reduce their global relocation benefits and related spend.
Title Agency and Title Underwriting Businesses. The title, escrow and settlement services and title underwriting businesses are highly competitive
and fragmented. The number and size of competing companies vary in the different areas in which we conduct business. In certain parts of the country our
title agency business competes with small title agents and attorneys while in other parts of the country our competition is the larger title underwriters and
national vendor management
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companies. In addition, our title underwriter competes with other underwriters, including the various brands of national competitors including Fidelity
National Title Insurance Company, First American Title Insurance Company, Stewart Title Guaranty Company and Old Republic Title Company.
For additional information on the competitive risks facing our businesses, see "Item 1A.—Risk Factors—Strategic & Operational Risks—The
businesses in which we operate are intensely competitive, which has had and may continue to have a negative impact on our market share and put upward
pressure on the average share of commissions earned by independent sales agents, which has and could continue to adversely affect our financial
performance."
Government and Other Regulations
RESPA. RESPA, state real estate brokerage laws and similar laws in countries in which we do business restrict payments which real estate brokers,
title agencies, mortgage bankers, mortgage brokers and other settlement service providers may receive or pay in connection with the sales of residences and
referral of settlement services (e.g., mortgages, homeowners insurance and title insurance). Such laws may to some extent impose limitations on
arrangements involving our real estate franchise, real estate brokerage, settlement services, lead generation, and relocation operations or the business of our
mortgage origination joint venture. In addition, with respect to our company owned real estate brokerage, lead generation, relocation and title, escrow and
settlement and title underwriting services businesses as well as our mortgage origination joint venture, RESPA and similar state laws generally require
timely disclosure of certain relationships or financial interests with providers of real estate settlement services. Pursuant to the Dodd-Frank Act, the
Consumer Financial Protection Bureau (the “CFPB”) administers RESPA. Some state authorities have also asserted enforcement rights.
RESPA and related regulations do, however, contain a number of provisions that allow for payments or fee splits between providers, including fee
splits between title underwriters and agents, real estate brokers and agents and market-based fees for the provision of goods or services and marketing
arrangements. In addition, RESPA allows for referrals to affiliated entities, including joint ventures, when specific requirements have been met. We rely
on these provisions in conducting our business activities and believe our arrangements comply with RESPA. However, RESPA compliance may become a
greater challenge under certain administrations, including the current administration, for most industry participants offering settlement services, including
mortgage companies, title companies and brokerages, because of expansive interpretations of RESPA or similar state statutes by certain courts and
regulators. Permissible activities under state statutes similar to RESPA may be interpreted more narrowly and enforcement proceedings of those statutes by
state regulatory authorities may also be aggressively pursued. RESPA also has been invoked by plaintiffs in private litigation for various purposes. Some
regulators and other parties have advanced novel and stringent interpretations of RESPA including assertions that any provision of a thing of value in a
separate, but contemporaneous transaction with a referral constitutes a breach of RESPA on the basis that all things of value exchanged should be deemed
in exchange for the referral. Violations of RESPA or similar state statutes can lead to claims of substantial damages, which may include (but are not limited
to) fines, treble damages and attorneys' fees.
We are also subject to state laws limiting or prohibiting inducements, cash rebates and gifts to consumers, which impacts our lead generation business.
Franchise Regulation. In the U.S., the sale of franchises is regulated by various state laws, as well as by federal law under the jurisdiction of the
Federal Trade Commission (the "FTC"). The FTC requires that franchisors make extensive disclosure to prospective franchisees but does not require
registration. A number of states require registration and/or disclosure in connection with franchise offers and sales. In addition, multiple states and U.S.
territories have "franchise relationship laws" or "business opportunity laws" that limit the ability of franchisors to terminate franchise agreements (including
mandated notice or cure periods), to discriminate unfairly among franchisees, or to withhold consent to the renewal or transfer of these agreements. Failure
to comply with these laws could result in civil liability to the franchisors. While our franchising operations have not been materially adversely affected by
such existing regulation, we cannot predict the effect of any future federal or state legislation or regulation. Internationally, many countries have similar
laws affecting franchising.
State Brokerage Laws. Our company owned real estate brokerage business is also subject to numerous federal, state and local laws and regulations
that contain general standards for and limitations on the conduct of real estate brokers and sales agents, including those relating to the licensing of brokers
and sales agents, fiduciary, and agency and statutory duties, consumer disclosure obligations, administration of trust funds, collection of commissions,
restrictions on information sharing with affiliates, fair housing standards and advertising and consumer disclosures. Under state law, our company owned
real estate brokers have certain duties to supervise and are responsible for the conduct of their brokerage businesses.
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Worker Classification. Although the legal relationship between residential real estate brokers and licensed sales agents throughout most of the real
estate industry historically has been that of independent contractor, newer rules and interpretations of state and federal employment laws and regulations,
including those governing employee classification and wage and hour regulations in our and other industries, may impact industry practices, our company
owned brokerage operations and our affiliated franchisees.
Real estate laws generally permit brokers to engage sales agents as independent contractors. Federal and state agencies have their own rules and tests
for classification of independent contractors as well as to determine whether employees meet exemptions from minimum wages and overtime laws. These
tests consider many factors that also vary from state to state. The tests continue to evolve based on state case law decisions, regulations and legislative
changes.
Changes in existing legislation, regulations or interpretations that are applicable to the residential real estate service industry may impact the Company.
Certain jurisdictions have adopted or are considering adopting standards that are significantly more restrictive than those historically used in wage and hour
cases, which could have a material adverse effect on our business and results of operations. There is active worker classification litigation in New Jersey
against a competing residential real estate brokerage where the plaintiff seeks to reclassify independent sales agents as employees, from which the
Company could be impacted if there is an adverse ruling. There have also been several challenges to the constitutionality and enforceability of a 2019
worker classification statute adopted in California (where Realogy Brokerage Group generated approximately 24% of its revenue in 2020) as it applies to
other industries, which could potentially result in the statute being found unconstitutional and of no force — which could have the effect of eliminating that
statute's less restrictive test applicable to real estate professionals in that state.
Similar to California, a number of other states have separate statutory structures and existing case law that articulate different, less stringent standards
for real estate agents operating as independent contractors. How these differing tests will be reconciled is presently unclear, and given the evolving nature
of this issue, we are currently unable to estimate what impact, if any, this would have on our operations or financial results.
Multiple Listing Services Rules. We are a member of many multiple listing services ("MLSs"), a member-owner of certain MLSs, and a member of
the National Association of REALTORS ("NAR") and respective state realtor associations and, accordingly, are subject to each group's rules, policies,
data licenses, and terms of service, which specify, among other things, how we may access and use MLS data and listings and how MLS data and listings
must be displayed on our and our franchisees' websites and mobile applications. The rules of each MLS to which we belong can vary widely and are
complex.
®
From time to time, certain industry practices, including NAR and MLS rules, have come under regulatory scrutiny. For example, in June 2018, the
DOJ and FTC held a joint public workshop to explore competition issues in the residential real estate brokerage industry since the publication of the FTC
and DOJ’s 2007 Report on Competition in the Real Estate Brokerage Industry. Subsequently, in November 2020, the Department of Justice ("DOJ") filed a
civil lawsuit against NAR alleging that NAR established and enforced illegal restraints on the ways agents compete. Pursuant to a simultaneously filed
proposed settlement, NAR agreed to repeal and modify its rules (which are generally used by member MLSs to implement their rules) to provide greater
transparency to home buyers about the commissions of brokers representing home buyers (buyer brokers), eliminate rules that prohibit filtering MLS
listings based on the level of buyer broker commissions, and change its rules and policy which limit access to lockboxes to only NAR-affiliated real estate
brokers. In addition, buyer brokers cannot represent their services as free to clients to the extent such representations were being made. In entering this
agreement with the DOJ, NAR admitted no liability, wrongdoing or truth of any allegations by the DOJ.
A variety of additional issues, beyond those alleged in the DOJ's civil lawsuit against NAR, were raised in the 2018 DOJ and FTC workshop that could
be determined to be anti-competitive in the future, including whether average broker commission rates were too high, whether industry platforms should
have free access to listings and concerns around dual agency. There can be no assurances as to whether the DOJ or FTC or their state counterparts will
determine that any industry practices or developments have an anti-competitive effect on the industry. Any such determination by the DOJ, FTC, or their
state counterparts could result in industry investigations, legislative or regulatory action or other actions, any of which could have the potential to disrupt
our business.
For a summary of certain legal proceedings in which NAR, Realogy and other large real estate brokerage companies are named defendants see Note
14, "Commitments and Contingencies—Litigation—Real Estate Litigation", in this Annual Report.
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Anti-Discrimination Laws. Our company owned and franchised brokerages, and agents affiliated with such brokerages, as well as our other businesses
are subject to federal and state housing laws that generally make it illegal to discriminate against protected classes of individuals in housing or brokerage
services. For example, the Fair Housing Act, its state and local law counterparts, and the regulations promulgated by the U.S. Department of Housing and
Urban Development and various state agencies, all prohibit discrimination in housing on the basis of race or color, national origin, religion, sex, familial
status, disability, and, in some states or locales, financial capability, sexual orientation, gender identity, or military status.
Antitrust, Competition and Bribery Laws. Our business is subject to antitrust and competition laws in the various jurisdictions where we operate,
including the Sherman Antitrust Act, the Federal Trade Commission Act and the Clayton Act and related federal and state antitrust and competition laws in
the U.S. The penalties for violating antitrust and competition laws can be severe. These laws and regulations generally prohibit competitors from fixing
prices, boycotting competitors, dividing markets, or engaging in other conduct that unreasonably restrains competition. Our company owned and franchised
brokerages (and independent sales agents affiliated with such brokerages) are also required to comply with state and local laws related to dual agency (such
as where the same brokerage represents both the buyer and seller of a home) and increased regulation of dual agency representation may restrict or reduce
the ability of impacted brokerages to participate in certain real estate transactions.
Our international business activities, and in particular our relocation operations, must comply with applicable laws and regulations that impose
sanctions on improper payments, including the U.S. Foreign Corrupt Practices Act, U.K. Bribery Act and similar laws of other countries.
Regulation of Title Insurance and Settlement Services. Nearly all states license and regulate title agencies/settlement service providers or certain
employees and underwriters through their Departments of Insurance or other regulatory body. In many states, title insurance rates are either promulgated by
the state or are required to be filed with each state by the agent or underwriter, and some states promulgate the split of title insurance premiums between the
agent and underwriter. States may periodically lower the insurance rates relative to loss experience and other relevant factors. States may also require title
agencies, escrow companies and title underwriters to meet certain minimum financial requirements for net worth and working capital. In addition, the
insurance laws and regulations of Texas, the jurisdiction in which our title insurance underwriter subsidiary, Title Resources, is domiciled, generally
provide that no person may acquire control, directly or indirectly, of a Texas domiciled insurer, unless the person has provided required information to, and
the acquisition is approved or not disapproved by, the Texas Department of Insurance. Generally, any person acquiring beneficial ownership of 10% or
more of our voting securities would be presumed to have acquired indirect control of our title insurance underwriter subsidiary unless the Texas
Department of Insurance, upon application, determines otherwise. Our insurance underwriter is also subject to a holding company act in its state of
domicile, which regulates, among other matters, investment policies and the ability to pay dividends. Our insurance underwriter must also defer a portion
of premiums as an unearned premium reserve for the protection of policyholders (in addition to their reserves for known claims) and must maintain
qualified assets based on statutory requirements.
Certain states in which we operate have "controlled business" statutes which impose limitations on affiliations between providers of title, escrow and
settlement services on the one hand, and real estate brokers, mortgage lenders and other real estate service providers on the other hand. We are aware of the
states imposing such limits and monitor the others to ensure that if they implement such a limit we will be prepared to comply with any such rule.
"Controlled business" typically is defined as sources controlled by, or which control, directly or indirectly, or are under common control with, the title
agent. Pursuant to regulations in New York, title agents with affiliated businesses must make a good faith effort to obtain and be open for title insurance
business from all sources and not business only from affiliated persons, including actively competing in the marketplace. A company's failure to comply
with such statutes could result in the payment of fines and penalties or the non-renewal of the Company's license to provide title, escrow and settlement
services. We provide our services not only to our affiliates but also to third-party businesses in the geographic areas in which we operate. Accordingly, we
manage our business in a manner to comply with any applicable "controlled business" statutes by ensuring that we generate sufficient business from
sources we do not control.
Regulation of the Mortgage Industry. We participate in the mortgage origination business through our 49.9% ownership of Guaranteed Rate Affinity.
Private mortgage lenders operating in the U.S. are subject to comprehensive state and federal regulation and to significant oversight by government
sponsored entities. Dodd-Frank endows the CFPB with rule making, examination and enforcement authority involving consumer financial products and
services, including mortgage finance. The CFPB has issued a myriad of rules, including TILA-RESPA Integrated Disclosure rules, which impose
significant obligations on Guaranteed Rate Affinity.
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Cybersecurity and Data Privacy Regulations. To run our business, it is essential for us to store and transmit sensitive personal information about our
customers, prospects, employees, independent agents, and relocation transferees in our systems and networks. At the same time, we are subject to
numerous laws, regulations, and other requirements, domestically and globally, that require businesses like ours to protect the security of personal
information, notify customers and other individuals about our privacy practices, and limit the use, disclosure, sale, or transfer of personal data. Regulators
in the U.S. and abroad continue to enact comprehensive new laws or legislative reforms imposing significant privacy and cybersecurity restrictions. The
result is that we are subject to increased regulatory scrutiny, additional contractual requirements from corporate customers, and heightened compliance
costs. For example, in the U.S., we are required to comply with the Gramm-Leach-Bliley Act, which governs the disclosure and safeguarding of consumer
financial information, as well as state statutes governing privacy and cybersecurity matters like the California Consumer Privacy Act ("CCPA") and the
New York Department of Financial Services ("NYDFS") Cybersecurity Regulation.
The CCPA imposes new and comprehensive requirements on organizations that collect, sell and disclose personal information about California
residents and employees. In November 2020, California passed Proposition 24, establishing the California Privacy Rights Act (“CPRA”), which will take
effect January 1, 2023. The CPRA provides further requirements that will impact our businesses’ compliance efforts and operational risks as the CPRA
differentiates “personal information” and “sensitive information,” expands the term “sale” to include sharing of personal information, and imposes data
minimization and data retention requirements. The CPRA also established a new California Privacy Protection Agency, which is intended to take a more
active role in enforcement of the law. Other states are likely to follow California’s lead and implement their own privacy statutes in the near term.
Under the NYDFS cybersecurity regulation, regulated financial institutions, including Realogy Title Group, are required to establish a detailed
cybersecurity program. Other state regulatory agencies have or are expected to enact similar requirements following the adoption of the Insurance Data
Security Model Law by the National Association of Insurance Commissioners that is consistent with the New York regulation.
Internationally, the European Union’s General Data Protection Regulation ("GDPR") has conferred new and significant privacy rights on individuals
(including employees and independent agents) and materially increased penalties for violations. On July 16, 2020, the Court of Justice of the European
Union invalidated the E.U.-U.S. Privacy Shield, one of the methods for transfers of personal data into the U.S. As a result, companies may have to rely on
standard contractual clauses, or binding corporate rules for the transfer of personal data while awaiting further guidance or regulation. Other countries have
also recently expanded on data privacy laws and regulations.
The Telephone Consumer Protection Act (“TCPA”) restricts certain types of telemarketing calls and the use of automatic telephone dialing systems and
artificial or prerecorded voice messages. The TCPA also established a national Do-Not-Call registry. As the TCPA defines autodialing broadly and requires
express written consent for certain communications to cellphones, our industry is vulnerable to claims made by class action consumers for contacts made
by independent contractor real estate agents.
Finally, our security systems and IT infrastructure may not adequately protect against all potential security breaches, cyber-attacks, or other
unauthorized access to personal information, including ransomware incidents. Third parties, including vendors or suppliers that provide essential services
for our global operations, could also be a source of security risk to us if they experience a failure of their own security systems and infrastructure. We, our
third-party service providers, franchisees, franchisee and company owned brokerage independent sales agents, and joint venture partners have experienced
and expect to continue to experience these types of threats and incidents.
Defending against cyberattacks has led and will likely continue to lead to increased costs to us with respect to preventing, investigating, mitigating,
insuring against and remediating these risks, as well as any related attempted or actual fraud. Our corporate errors and omissions and cybersecurity breach
insurance may be insufficient to compensate us for losses that may occur. Any significant violations of privacy and cybersecurity laws and regulations
could result in the loss of new or existing business, litigation, regulatory investigations, the payment of fines, damages, and penalties and damage to our
reputation, which could have a material adverse effect on our business, financial condition, and results of operations.
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Item 1A. Risk Factors.
You should carefully consider each of the following risk factors and all of the other information set forth in this Annual Report. Based on the
information currently known to us, we believe that the following information identifies the material risk factors affecting our Company and our common
stock. The events and consequences discussed in these risk factors could, in circumstances we may not be able to accurately predict, recognize, or control,
have a material adverse effect on our business, growth, reputation, prospects, financial condition, operating results, cash flows, liquidity, and stock price.
Please be advised that past financial performance may not be a reliable indicator of future performance and historical trends should not be used to
anticipate results or trends in the future.
Risks Related to Macroeconomic Conditions
The residential real estate market is cyclical and we are negatively impacted by downturns and constraints in this market.
The residential real estate market tends to be cyclical and typically is affected by changes in general economic and residential real estate conditions
which are beyond our control. For example, the U.S. residential real estate industry was in a significant and lengthy downturn from the second half of 2005
through 2011. In 2020, in connection with the COVID-19 pandemic, U.S. residential real estate industry experienced significant volatility. As reported by
NAR, the industry saw a 16% decline in closed homesale transaction volume in the second quarter of 2020 followed by a 29% increase in closed
transaction volume in the second half of 2020, in each instance compared to the comparable 2019 period. We cannot predict the duration or continued
strength of the housing recovery seen in the second half of 2020. If the residential real estate market were to materially slow or deteriorate, if the economy
as a whole does not improve or continues to weaken, or if the broader real estate industry (including REITs, commercial and rental markets) were to
experience a significant downtown, our business, financial condition and liquidity may be materially adversely affected, including our ability to access
capital and grow our business.
Any of the following factors related to the real estate industry could negatively impact the housing market and have a material adverse effect on our
business by causing a lack of improvement or a decline in the number of homesales and/or stagnant or declining home prices, which in turn, could
adversely affect our revenues and profitability:
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insufficient or excessive home inventory levels by market or price point;
decreasing consumer confidence in the economy and/or the residential real estate market;
an increase in potential homebuyers with low credit ratings or inability to afford down payments;
stringent mortgage standards, reduced availability of mortgage financing or increasing down payment requirements or other mortgage challenges,
including due to disrupted earnings;
an increase in foreclosure activity;
increases in mortgage rates;
a reduction in the affordability of homes, including in connection with rising home prices;
legislative or regulatory changes (including changes in regulatory interpretations or enforcement practices) that would adversely impact the
residential real estate market, including changes relating to RESPA;
federal, state and/or local income tax changes and other tax reform affecting real estate and/or real estate transactions, including the impact of the
2017 Tax Act;
decelerated or lack of building of new housing for homesales, increased building of new rental properties, or irregular timing of new development
closings leading to lower unit sales at Realogy Brokerage Group;
homeowners retaining their homes for longer periods of time, including as a result of inventory shortages in new and existing housing;
a decline in home ownership levels in the U.S., including as a result of changing attitudes towards home ownership, particularly among potential
first-time homebuyers who may delay, or decide not to, purchase a home, limits on the proclivity of home owners to purchase an alternative home
due to constrained inventory, or changes in preferences to rent versus purchase a home; and
other changes in consumer preferences, including a reversal of consumer trends that benefited the Company in the second half of 2020.
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Adverse developments in general business and economic conditions could have a material adverse effect on our financial condition and our results of
operations.
Our business and operations and those of our franchisees are sensitive to general business and economic conditions in the U.S. and worldwide. A
deterioration in economic factors that particularly impact the residential real estate market and the business segments in which we operate whether broadly
or by geography and price segments could have a material adverse effect on our results of operations and financial results. These factors include, but are
not limited to: short-term and long-term interest rates, inflation, fluctuations in debt and equity capital markets, levels of unemployment, rate of wage
growth, consumer confidence, rate of economic growth or contraction, U.S. fiscal policy (including government spending and tax reform) and the general
condition of the U.S. and the world economy.
The residential real estate market also depends upon the strength of financial institutions, which are sensitive to changes in the general macroeconomic
environment. Weak capital, credit and financial markets, instability of financial institutions, and/or the lack of available credit or lack of confidence in the
financial sector could materially and adversely affect our business, financial condition and results of operations.
A host of factors beyond our control could cause fluctuations in these conditions, including pandemics and natural disasters, the political environment,
U.S. immigration policies, disruptions in a major geoeconomic region or equity or commodity markets, acts or threats of war or terrorism or sustained
pervasive civil unrest, or other geopolitical or economic instability, any of which could have a material adverse effect on our business, financial condition
and results of operations.
For example, the COVID-19 crisis has had and is expected to continue to have a profound effect on the global economy and financial markets, which
materially impacted relocation volume and contributed to significant homesale transaction volume volatility in 2020. Intensifying or continuing economic
contraction in the U.S. economy, including the impact of recessions, slow economic growth, or a deterioration in other economic factors such as potential
consumer, business or governmental defaults or delinquencies due to the COVID-19 crisis or otherwise could have a material adverse impact on our
business, financial condition and results of operations.
Monetary policies of the federal government and its agencies may have a material adverse impact on our operations.
Our business is significantly affected by the monetary policies of the federal government and its agencies. We are particularly affected by the policies
of the Federal Reserve Board. These policies regulate the supply of money and credit in the U.S. and impact the real estate market through their effect on
interest rates as well as the cost of our interest-bearing liabilities.
Increases in mortgage rates adversely impact housing affordability and we have been and could again be negatively impacted by a rising interest rate
environment. For example, a rise in mortgage rates could result in decreased homesale transaction volume if potential home sellers choose to stay with their
lower mortgage rate rather than sell their home and pay a higher mortgage rate with the purchase of another home or, similarly, if potential home buyers
choose to rent rather than pay higher mortgage rates. Increases in mortgage rates could also reduce the number of homesale refinancing transactions, which
could materially adversely impact our earnings from our mortgage origination joint venture as well as the revenue stream of our title agency and title
underwriting businesses. If interest rates were to rise, homebuilders may determine to discontinue or delay new projects, which could further contribute to
inventory constraints. Changes in the Federal Reserve Board's policies, the interest rate environment, and the mortgage market are beyond our control, are
difficult to predict, and could have a material adverse effect on our business, results of operations and financial condition.
Meaningful decreases in the average brokerage commission rate could materially adversely affect our financial results.
There are a variety of factors that could contribute to declines in the average broker commission rate, including regulation, an increase in the popularity
of discount brokers or other utilization of flat fees, rebates or lower commission rates on transactions, the rise of certain other competitive brokerage
models as well as other competitive factors.
The average broker commission rate for a homesale transaction is a key driver for both Realogy Brokerage and Realogy Franchise Groups. With the
exception of 2020, since 2014, we have experienced approximately a one basis point decline in the average broker commission rate each year. Meaningful
reductions in the average broker commission rate could materially adversely affect our revenues, earnings and financial results.
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Continued or accelerated declines in inventory may result in insufficient supply, which could have a negative impact on homesale transaction growth.
Inventory levels for the existing home market have been declining over the past several years due to strong demand, in particular in certain highly
sought-after geographies and at lower price points and are significant below historical average levels. Additional inventory pressure arises from periods of
slow or decelerated new housing construction. In addition, real estate industry models that purchase homes for rental or corporate use (rather than
immediate resale) can put additional pressure on available housing inventory, as may alternative competitors, such as traditional iBuying models. While a
continuation of low inventory levels may contribute to favorable demand conditions and improved homesale price growth, insufficient inventory levels
generally have a negative impact on homesale volume growth and can contribute to a reduction in housing affordability, which can result in some potential
home buyers deferring entry into the residential real estate market. In periods of rapid inventory turnover there is an increased risk that new real estate
listings will not keep pace with demand, which could also negatively impact homesale transaction volume. There is significant uncertainty as to whether
the pattern seen in the second half of 2020 of low inventory, but increased homesale transactions driven by supply turnover will continue. Constraints in
home inventory levels have typically had and may continue to have an adverse impact on the number of homesale transactions closed by Realogy Franchise
and Brokerage Groups, which may limit our ability to grow revenue.
The COVID-19 crisis has and may again amplify risks to our business and worsening economic consequences of the crisis or the reinstatement of
significant limitations on normal business operations could have a material adverse effect on our profitability, liquidity, financial condition and results
of operations.
The impact of the COVID-19 crisis and the corresponding economic and other consequences stemming from the pandemic on our business and
financial results will depend largely on future developments, which we are unable to accurately predict, including, but not limited to: the extent, duration
and severity of the spread of the COVID-19 pandemic; the impact of vaccines and virus mutations; the extent of related governmental regulation (including
those that preclude or strictly limit in-person showings of properties); the extent of related government financial support for franchisees, independent sales
agents, consumers and corporations, including the termination or substantial curtailment of, or failure to extend, one or more federal and/or state monetary
or fiscal programs meant to assist businesses and individuals navigate COVID-19 related financial challenges; evolving societal reactions to the pandemic;
the duration and severity of the negative impact on the U.S. economy (including continued economic contraction or the failure of a recovery to be
sustained) as well as capital, credit and financial markets (including with respect to increasing down payment requirements from mortgage lenders or other
tighter mortgage standards or a reduction in the availability of mortgage financing as well as with respect to consumer, business and governmental credit
defaults); the materiality of increases in mortgage delinquencies or foreclosure rates; the magnitude and duration of unemployment rates and adverse
impact to wage growth; the related impact on consumer confidence, preferences and spending; and the magnitude of the financial and operational
consequences to our franchisees, all of which are highly uncertain.
The crisis continues to have an adverse impact on our global relocation operations, which saw significant year-over-year declines in both domestic and
international volume. All of our businesses could be negatively impacted if the crisis, including adverse economic consequences of the crisis, worsen, if
directives and mandates requiring businesses to again curtail or cease normal operations are reinstated, if mortgage rates rise, if beneficial consumer trends
weaken (including changes in consumer behavior in connection with wide-spread vaccination), if mortgage delinquencies or foreclosure rates materially
increase, or if housing inventory constraints, across geographies and price point, limit homesale transaction growth. The impact on our business may be
further amplified in the event that our affiliated franchisees experience adverse financial effects from the COVID-19 crisis or if the crisis is particularly
acute in geographies or the high-end markets in which our company owned brokerages are concentrated.
In addition, we have observed continued strength in certain beneficial consumer trends that we believe are largely driven by behavioral changes related
to the COVID-19 crisis, including home buyer preferences for certain geographies, such as suburban locations and attractive tax and weather destinations
and second home purchases, which we believe has contributed to the recovery to date in the residential real estate market. We can provide no assurance as
to whether these consumer trends may continue, whether at the same strength, or at all, or whether such trends will continue to have a positive effect on the
residential real estate market recovery.
Negative impacts from the crisis or related changes in consumer behavior may be more pronounced in future periods and could have a material adverse
effect on our results of operations and liquidity, notwithstanding any mitigation actions we may take, and may materially heighten the other risks described
herein. In addition, we may determine that mitigating
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cost-saving initiatives, which may be material, are required and such actions may negatively impact our ability to advance our business strategy and our
operations.
Strategic and Operational Risks
Our ability to grow earnings is significantly dependent upon our and our franchisees' ability to attract and retain independent sales agents and on our
ability to attract and retain franchisees.
If we are unable to successfully grow the base of productive independent sales agents at our company owned and franchisee brokerages (or if we or
they fail to replace departing successful sales agents with similarly productive sales agents) or grow our base of franchisees, we may be unable to maintain
or grow revenues or earnings and our results of operations may be materially adversely affected.
A variety of factors could impact our ability to execute on this strategy and grow revenue and earnings, including, but not limited to, intense
competition from other brokerages as well as companies employing technologies or alternative models intended to disrupt historical real estate brokerage
models, including the traditional iBuying model and other corporate-to-consumer models that minimize the role of agents; our ability to develop and
deliver compelling products and services to independent sales agents and franchisees; our ability to generate high-quality leads to independent sales agents
and franchisees; and our ability to adopt and implement commission plans (or pricing model structures) that are attractive to such agents (or such
franchisees).
If we fail to successfully enhance our value proposition, we may fail to attract new or retain independent sales agents or franchisees, resulting in a
reduction in commission income and royalty fees paid to us, which would have a material adverse effect on our results of operations. In addition, the
continued execution of our strategy may also take longer or cost more than we currently anticipate and, even if we are successful in our recruitment and
retention efforts, any additional revenue generated may not offset the related expenses we incur.
Our share of the commission income generated by homesale transactions may continue to shift to affiliated independent sales agents or erode due to
market factors, which would further negatively affect our profitability.
Intense industry competition for agents combined with our strategic emphasis on the recruitment and retention of independent sales agents has and is
expected to continue to put upward pressure on our commission expense, which has and could continue to negatively impact our profitability. Other market
factors, including listing aggregator concentration and market power, could further erode our share of commission income.
If independent sales agents affiliated with our company owned brokerages are paid a higher proportion of the commissions earned on a homesale
transaction or the level of commission income we receive from a homesale transaction is otherwise reduced, the operating margins of our company owned
residential brokerages could continue to be adversely affected. Our franchisees face similar risks and continued downward pressure on the commission
income recognized by our franchisees could negatively impact their view of our value proposition and we may fail to attract new franchisees, expiring
franchisees may not renew their agreements with us, or we may be required to offer reduced royalty fee arrangements to new and existing franchisees, any
of which would result in a further reduction in royalty fees paid to us.
Our company owned brokerage operations are subject to geographic and high-end real estate market risks, which could adversely affect our revenues
and profitability.
Realogy Brokerage Group owns real estate brokerage offices located in and around large U.S. metropolitan areas where competition for independent
sales agents and independent sales agent teams is particularly intense. Local and regional economic conditions in these locations could differ materially
from prevailing conditions in other parts of the country. For the year ended December 31, 2020, Realogy Brokerage Group realized approximately 24% of
its revenues from California, 20% from the New York metropolitan area and 11% from Florida, which in the aggregate totals approximately 55% of its
revenues. A downturn in the residential real estate market or economic conditions that is concentrated in these regions, or in other geographic concentration
areas for us, could result in a decline in Realogy Brokerage Group's total gross commission income and profitability disproportionate to the downturn
experienced throughout the U.S. and could have a material adverse effect on us. For example, New York City continued to meaningfully lag the U.S.
residential real estate market during the second half of 2020, which had a negative impact on homesale transaction volume at our company owned
brokerages. In addition, given the significant geographic overlap of our title, escrow and settlement services business with our company owned brokerage
offices, such regional declines affecting our company owned brokerage operations could
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have a disproportionate adverse effect on our title, escrow and settlement services business and mortgage origination joint venture as well.
Realogy Brokerage Group also has a significant concentration of transactions at the higher end of the U.S. real estate market and in high-tax states. The
effects of the 2017 Tax Act may be more impactful in states where average home prices, state and local incomes taxes, and/or property taxes are high,
including California and the New York tri-state area. Likewise, the effects of certain state and local tax reform, such as the mansion tax or proposed "pied-
a-terre" tax in New York City, may have a deeper impact on our business. A shift in transactions from high-tax to low-tax states or in Realogy Brokerage
Group's mix of property transactions from high range to lower and middle range homes would adversely affect the average price of Realogy Brokerage
Group's closed homesales. Such a shift, absent an increase in transactions, would have an adverse effect on our operating results. Due to Realogy
Brokerage Group's concentration in high-end real estate, its business may also be adversely impacted by capital controls imposed by foreign governments
that restrict the amount of capital individual citizens may legally transfer out of their countries. In addition, Realogy Brokerage Group continues to face
heightened competition for both homesale transactions and high performing independent sales agents because of its prominent position in the higher end
housing markets.
Moreover, Realogy Brokerage Group also has relationships with developers, primarily in major cities, to provide marketing and brokerage services in
new developments. The irregular volume and timing of new development closings may contribute to uneven financial results and deceleration in the
building of new housing may result in lower unit sales in the new development market, which has had and could continue to have a material adverse effect
on the revenue generated by Realogy Brokerage Group and our profitability.
We may not successfully develop or procure products, services and technology that supports our strategic initiatives, which could have a material
adverse effect on our results of operations.
Our future success depends in part on our ability to continuously develop and improve, or procure, products, services, and technologies, that are
compelling to independent sales agents, franchisees and consumers (including consumers of our ancillary services businesses). We have expended and
expect to continue to expend substantial time, capital, and other resources to identify the needs of our company owned brokerages, franchisees, independent
sales agents and their customers and to develop product, service and technology offerings to meet their needs as well as those that will further complement
our businesses.
We may incur unforeseen expenses in the development of enhancements to products, services and technology, or may experience competitive delays in
introducing new offerings as quickly as we would like. In addition, the increasingly competitive industry for technology talent may impact our ability to
attract and retain employees involved in developing our technology products and services. We also rely on third-parties for the development of certain key
products, including our next generation customer relationship management tool for agents and brokers. We have experienced delays in this project and
further delays could have a negative impact on our recruitment and retention efforts, which may be material. Furthermore, the investment and pace of
technology development continues to accelerate across the industry, creating risk in the relative timing and attractiveness of our technology products and
services, and there can be no assurance that affiliated franchisees, independent sales agents in our franchise system (including those affiliated with our
company owned brokerages), or customers will choose to use the technology products and services we may develop or that affiliated agents or franchisees
will find such products and services compelling. In addition, our competitors may develop products or services that are preferred by agents, franchisees
and/or consumers, which could have a negative impact on our competitive position and financial results. Further, third parties utilizing our open
architecture platform may not create tools that integrate with our solutions or meet the needs of agents and franchisees in a timely or effective manner, or at
all.
In addition, we have made and may continue to make strategic investments in companies and joint ventures developing products, services and
technologies that we believe will support our strategy and we may not realize the anticipated benefits from these investments or be able to recover our
investments in such companies and joint ventures and such offerings may not become available to us or may become available to our competitors. For
example, our efforts to create a more integrated transaction experience for consumers through our title agency and underwriting businesses and mortgage
origination joint venture may not result in increased revenues or earnings, if competitors offer more attractive rates or are perceived as offering a better
transactional experience by agents or consumers.
Any of the foregoing could adversely affect our value proposition to affiliated agents and franchisees, the productivity of independent sales agents or
our ability to capture increased economics associated with homesale transactions, which in turn could adversely affect our competitive position, business
and results of operations.
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The businesses in which we operate are intensely competitive, which has had and may continue to have a negative impact on our market share and put
upward pressure on the average share of commissions earned by independent sales agents, which has and could continue to adversely affect our
financial performance.
We face intense competition in the residential real estate services business, including with respect to independent sales agent recruitment and retention
and the attraction and retention of franchisees, which has negatively impacted our efforts to grow market share. Competitive pressures come from a variety
of sources, such as other real estate franchisors and brokerages, including those seeking to disrupt historical real estate brokerage models as well as virtual
brokerages or brokerages that operate in a more virtual fashion, other industry participants seeking to eliminate brokers or agents from, or minimize the role
they play in, the homesale transaction, and other industry participants otherwise competing for a portion of gross commission income as well as the other
sources discussed under "Item 1.—Business—Competition" in this Annual Report.
Increasingly, independent sales agents have affiliated with brokerages that offer a different mix of services to the agent, allowing the independent sales
agent to select the services that they believe allow them to retain a greater percentage of the commission and purchase services from other vendors as
needed. If this trend continues and we and our franchisees are unable to compete with a combination of continuously improved value proposition and/or
alternative approaches to commission plans that appeal to a broad base of independent sales agents in a profitable and effective manner, we and our
franchisees may fail to attract and retain independent sales agents. If we or our franchisees fail to attract and retain successful independent sales agents or
we or they fail to replace departing successful independent sales agents with similarly productive independent sales agents, the gross commission income
generated by our company owned brokerages and franchises may decrease, which may have a material adverse impact on our business and financial results.
These competitive market factors also impact our franchisees and such franchisees have and may continue to seek reduced royalty and/or capped fee
arrangements or other incentives from us to offset the continued business pressures on such franchisees, which would result in a reduction in royalty fees
paid to us. In addition, competition for sales agents has and could cause us to increase the amounts that we spend on marketing and the development of
products and services that we believe will appeal to such agents.
Our franchise business is also highly competitive. To remain competitive in the sale of franchises and to retain our existing franchisees, we may have
to reduce the fees we charge our franchisees, increase the amount of other incentives we issue or take other actions or employ other models, which may
have a material adverse effect on our earnings and growth opportunities. If we fail to successfully offer franchisees compelling value propositions, we may
fail to attract new franchisees and expiring franchisees may not renew their agreements with us, resulting in a reduction in royalty fees paid to us. In
addition, our continued implementation of strategic initiatives intended to add new franchisees and grow our agent base through the introduction of new
franchisee fee models and brands, while intended to capture additional market share with brokers unaffiliated with our brands, could result in greater intra-
brand competition among our brands. In addition, we may incur increased expenses related to the development of products and services and marketing.
Competition in our related businesses, including title, escrow and settlement services, title underwriting, relocation services, leads generation, and our
mortgage origination joint venture is also acute. Numerous companies that market and sell residential real estate leads to independent sales agents,
including listing aggregators, compete with our real estate benefit programs and other lead generation programs. Competition is expected to continue to
intensify in our relocation operations as an increasingly higher percentage of relocation clients reduce their global relocation benefits and related spend.
The real estate brokerage industry has minimal barriers to entry for new participants and a growing number of companies are competing in non-
traditional ways for a portion of the gross commission income generated by homesale transactions, including new entrants that employ technologies
intended to disrupt historical real estate brokerage models, minimize or eliminate the role brokers and sales agents perform in the homesale transaction
process, and/or shift the nature of the residential real estate transaction from the historic consumer-to-consumer model to a corporate-to-consumer model.
The significant size of the U.S. real estate market has continued to attract outside capital investment in traditional and disruptive competitors that seek to
access a portion of this market, which has and is likely to continue to contribute to the competitive environment. Meaningful gains in market share by these
alternative models, including traditional iBuying models, and/or the introduction of additional competitors may adversely impact our market share and
harm our business. Competitive factors have had and may continue to have a negative impact on our market share and put upward pressure on the average
share of commissions earned by independent sales agents, which has and could continue to adversely affect our financial performance.
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Listing aggregator concentration and market power creates, and is expected to continue to create, disruption in the residential real estate brokerage
industry, which may have a material adverse effect on our results of operations and financial condition.
The concentration and market power of the top listing aggregators allow them to monetize their platforms by a variety of actions, including expanding
into the brokerage business, charging significant referral fees, charging listing and display fees, diluting the relationship between agents and brokers and
between agents and the consumer, tying referrals to use of their products, consolidating and leveraging data, and engaging in preferential or exclusionary
practices to favor or disfavor other industry participants. These actions divert and reduce the earnings of other industry participants, including our company
owned and franchised brokerages.
One dominant listing aggregator has introduced an iBuying offering to consumers and recently launched a brokerage with employee sales agents in
several locations to support this offering and has joined many local MLSs as a participating broker to gain electronic access directly to real estate listings
rather than relying on disparate electronic feeds from other brokers participating in the MLSs or MLS syndication feeds. If this listing aggregator or another
aggregator is successful in gaining market share with such offering, it could control significant industry inventory and an increasing portion of agent
referrals, including the ability to direct referrals to agents and brokers that share revenue with them. In addition, this listing aggregator may attempt to use
its growing access to key data spanning the home buying experience to displace or pre-empt its competitors before they can reach customers.
Aggregators could intensify their current business tactics or introduce new programs that could be materially disadvantageous to our business and
other brokerage participants in the industry including, but not limited to:
•
•
•
•
•
•
broadening and/or increasing fees for their programs that charge brokerages and their affiliated sales agents fees including, referral, listing,
display, advertising and related fees or introducing new fees for new or existing services;
setting up competing brokerages and/or expanding their offerings to include products (including agent tools) and services ancillary to the real
estate transaction, such as title, escrow and mortgage origination services, that compete with services offered by us;
not including our or our franchisees' listings on their websites;
controlling significant inventory and agent referrals, tying referrals to use of their products, and/or engaging in preferential or exclusionary
practices to favor or disfavor other industry participants;
utilizing their aggregated data for competitive advantage and/or establishing oppressive contract terms, including with respect to data sharing
requirements; and/or
disintermediating our relationship with affiliated franchisees and independent sales agents and/or the relationship between the independent sales
agent and the buyers and sellers of homes.
Such tactics could further increase pressures on the profitability of our company owned and franchised brokerages and affiliated independent sales
agents, reduce our franchisor service revenue and dilute our relationships with our franchisees and our and our franchisees' relationships with affiliated
independent sales agents and buyers and sellers of homes.
We may not be able to generate a meaningful number of high-quality leads for affiliated independent sales agents and franchisees, which could
materially adversely impact our revenues and profitability.
A key component of our growth strategy is focused on providing affiliated independent sales agents and franchisees with high-quality leads, including
through company-directed real estate benefit programs. We expect that significant time and effort and meaningful investment will be required to increase
awareness of and consumer participation in existing and new real estate benefit programs and other lead generation programs and partnerships. In addition,
our leads generation business is highly regulated, subject to complex federal and state laws (including RESPA and similar state laws as well as state laws
limiting or prohibiting inducements, cash rebates and gifts to consumers), and subject to changing economic and political influences. A change in such
laws, or more restrictive interpretations of such laws by administrative, legislative or other governmental bodies, could have a material adverse effect on
this business. Even if we are successful in our efforts to increase awareness of, and participation in, our lead generation programs, such programs may not
generate a meaningful number of high-quality leads, which could negatively impact our ability to recruit and retain independent sales agents and attract and
retain new franchisees and could materially adversely affect our revenues and profitability, including as a result of the loss of downstream revenues at our
franchise, brokerage and title businesses as well as our minority-owned mortgage origination joint venture.
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If our largest real estate benefit program client or multiple significant relocation clients cease or reduce volume under their contracts with us, our
revenues and profitability would be materially adversely affected.
Contracts with our real estate benefit program and relocation clients are generally terminable at any time at the option of the client, do not require such
client to maintain any level of business with us and are non-exclusive. Our real estate benefit program revenues are highly concentrated.
If our largest real estate benefit program client or multiple significant relocation clients cease or reduce volume under their contracts with us, our
revenues (including downstream revenue at Realogy Franchise, Brokerage and Title Groups) and profitability would be materially adversely affected.
Our financial results are affected by the operating results of our franchisees.
Realogy Franchise Group receives revenue in the form of royalties, which are based on a percentage of gross commission income earned by our
franchisees. Accordingly, the financial results of Realogy Franchise Group are dependent upon the operational and financial success of our franchisees. If
industry trends or economic conditions worsen or do not improve or if one or more of our top performing franchisees become less competitive or leaves our
franchise system, our franchisees' financial results may worsen and our royalty revenues may decline, which could have a material adverse effect on our
revenues and profitability. In addition, we may have to increase our bad debt and note reserves, including with respect to the conversion notes we extend to
eligible franchisees, which are forgiven ratably over the term of the franchise agreement upon satisfaction of certain revenue performance-based thresholds.
We may also have to terminate franchisees due to non-payment.
Consolidation among our top 250 franchisees may cause our royalty revenue to grow at a slower pace than homesale transaction volume.
Although during 2020, none of our franchisees (other than Realogy Brokerage Group) generated more than 1.5% of the total revenue of our real estate
franchise business, a significant majority of this segment's revenue is generated from our top 250 franchisees, which have grown faster than our other
franchisees through organic growth and market consolidation in recent years. If the amount of gross commission income generated by our top 250
franchisees continue to grow at a quicker pace relative to our other franchisees, we would expect to experience pressure on our royalty revenue, which we
would expect to continue to increase, but at a slower pace than homesale transaction volume due to increased volume incentives, lower negotiated rates,
and other incentives earned by such franchisees, both of which directly impact our royalty revenue.
If a meaningful number of our franchisees do not renew their franchisee agreements with us, our revenues and profitability may be materially
adversely affected.
Our franchisees face the same market pressures generally facing the industry (such as margin compression) and may seek lower royalty rates or higher
incentives from us. If franchisees, in particular multiple top 250 franchisees, fail to renew their franchise agreements (or otherwise leave our franchise
system), or if we induce franchisees to renew these agreements through lower royalty rates or higher incentives, then our royalty revenues may decrease,
and profitability may be lower than in the past. These risks and the materiality of the potential impact on our revenues and profitability are pronounced in
years when a significant number of franchise agreements, which typically have an initial ten year term that may be extended for a shorter term, are
expiring.
Negligence or intentional actions of our franchisees and their independent sales agents could harm our business.
Our franchisees are independent business operators and we do not exercise control over their day-to-day operations. Our franchisees may not
successfully operate a real estate brokerage business in a manner consistent with industry standards or may not affiliate with effective independent sales
agents or employees. If our franchisees or their independent sales agents were to engage in negligent or intentional misconduct or provide diminished
quality of service to customers, our image and reputation may suffer materially and adversely affect our results of operations. Negligent or improper actions
involving our franchisees or master franchisees, including regarding their relationships with independent sales agents, clients and employees, may also lead
to direct claims against us based on theories of vicarious liability, negligence, joint operations and joint employer liability which, if determined adversely,
could increase costs, negatively impact the business prospects of our franchisees and subject us to incremental liability for their actions.
Additionally, franchisees and their independent sales agents (including those handling properties for our relocation operations) may engage or be
accused of engaging in unlawful or tortious acts, such as violating the anti-discrimination
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requirements of the Fair Housing Act or failing to make necessary disclosures under federal and state law. Such acts or the accusation of such acts could
harm our brands' image, reputation and goodwill or compromise our relocation operations relationships with clients.
Negligence or intentional actions of independent sales agents engaged by our company owned brokerages could materially and adversely affect our
reputation and subject us to liability.
Our company owned brokerage operations rely on the performance of independent sales agents. If the independent sales agents were to provide lower
quality services to our customers or engage in negligent or intentional misconduct, our image and reputation could be materially adversely affected. In
addition, we could also be subject to litigation and regulatory claims arising out of their performance of brokerage services, which if adversely determined,
could materially and adversely affect us.
We do not own two of our brands and significant disagreements with, difficulties in the business of, or changes in the licensing strategy of the brand
owners could disrupt our business and/or negatively reflect on the brand and the brand value.
The Sotheby's International Realty and Better Homes and Gardens Real Estate brands are owned by the companies that founded these brands. Under
®
®
separate long-term license agreements, we are the exclusive party licensed to run brokerage services in residential real estate under those brands, whether
through our franchisees or our company owned operations. Our future operations and performance with respect to these brands requires the successful
protection of those brands. Any significant disagreements with, difficulties in the business of, or changes in the licensing strategy of the brand owners could
disrupt our business and/or negatively reflect on the brand and the brand value. For additional information see "Item 1.—Business—Realogy Franchise
Group—Intellectual Property".
Continued reductions in corporate relocations or relocation benefits together with the impact of the COVID-19 crisis and decreases in U.S.
immigration has had and may continue to have a material adverse impact on the operating results of our relocation operations.
Many of the general residential housing trends impacting our businesses that derive revenue from homesales also impact our relocation services
business. Additionally, key performance drivers of our relocation operations include global corporate spending on relocation services, which continue to
shift to lower cost relocation benefits as corporate clients engage in cost reduction initiatives and/or restructuring programs, as well as changes in
employment relocation trends. As a result of a shift in the mix of services and number of services being delivered per move, our relocation operations has
been increasingly subject to a competitive pricing environment and lower average revenue per relocation. Lower volume growth, in particular with respect
to global relocation activity, has also impacted the operating results of our relocation operations. The COVID-19 crisis as well as recent U.S. immigration
and visa restrictions have exacerbated these trends. These factors may continue to put pressure on the growth and profitability of this segment. In addition,
the greater acceptance of remote work arrangements during the COVID-19 crisis has the potential to have a negative impact on relocation volumes in the
long-term.
The failure of third-party vendors or partners to perform as we expect or appropriately manage risks, or our failure to adequately monitor third-party
performance, could result in harm to our reputation and have a material adverse effect on our business and results of operations.
We engage with third-party vendors and partners in a variety of ways, ranging from strategic collaborations and product development to running key
internal operational processes and critical client systems. In many instances, these third parties are in direct contact with our customers in order to deliver
services on our behalf or to fulfill their role in the applicable collaboration. In some instances, these third-parties may be in possession of personal
information of our customers or employees. In other instances, these third-parties may play a critical role in developing products and services central to our
business strategy. For example, we have engaged with strategic third-party partners to develop the next generation of certain key brand, broker and agent
tools, including our customer relationship management product and to provide the majority of our external software development. Our third-party partners
may encounter difficulties in the provision of required deliverables or may fail to provide us with timely services, which may delay us, and also may make
decisions that may harm us or that are contrary to our best interests, including by pursuing opportunities outside of the applicable Company project or
program, to the detriment of such project or program.
If our third-party partners or vendors were to fail to perform as we expect, fail to appropriately manage risks, provide diminished or delayed services to
our customers or face cybersecurity breaches of their information technology systems, or
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if we fail to adequately monitor their performance, our operations and reputation could be materially adversely affected, in particular any such failures
related to the development of key products. Depending on the function involved, vendor or third-party application failure or error may lead to increased
costs, business disruption, distraction to management, processing inefficiencies, the loss of or damage to intellectual property or sensitive data through
security breaches or otherwise, effects on financial reporting, loss of customers, damage to our reputation, or litigation, regulatory claims and/or
remediation costs (including claims based on theories of breach of contract, vicarious liability, negligence or failure to comply with laws and regulations).
Third-party vendors and partners may also fail to maintain or keep adequate levels of insurance, which could result in a loss to us or expose us to litigation.
In addition, although we have a Vendor Code of Conduct, we may be subject to the consequences of fraud, bribery, or misconduct by employees of our
vendors, which could result in significant financial or reputational harm. The actions of our third-party vendors and unaffiliated third-party developers are
beyond our control. We face the same risks with respect to subcontractors that might be engaged by our third-party vendors and partners.
We are reliant upon information technology to operate our business and maintain our competitiveness.
Our ability to leverage our technology and data scale is critical to our long-term strategy. Our business, including our ability to attract employees and
independent sales agents, increasingly depends upon the use of sophisticated information technologies and systems, including technology and systems
(cloud solutions, mobile and otherwise) utilized for communications, marketing, productivity tools, training, lead generation, records of transactions,
business records (employment, accounting, tax, etc.), procurement, call center operations and administrative systems. The operation of these technologies
and systems is dependent upon third-party technologies, systems and services for which there are no assurances of continued or uninterrupted availability
and support by the applicable third-party vendors on commercially reasonable terms. We also cannot assure that we will be able to continue to effectively
operate and maintain our information technologies and systems. In addition, our information technologies and systems are expected to require refinements
and enhancements on an ongoing basis, and we expect that advanced new technologies and systems will continue to be introduced. We may not be able to
obtain such new technologies and systems, or to replace or introduce new technologies and systems as quickly as our competitors or in a cost-effective
manner. Also, we may not achieve the benefits anticipated or required from any new technology or system, and we may not be able to devote financial
resources to new technologies and systems in the future.
Cybersecurity incidents could disrupt business operations and result in the loss of critical and confidential information or litigation or claims arising
from such incidents, any of which could have a material adverse effect on our reputation and results of operations.
We face growing risks and costs related to cybersecurity threats to our operations, our data and customer, franchisee, employee and independent sales
agent data, including but not limited to:
•
•
•
the failure or significant disruption of our operations from various causes, including human error, computer malware, ransomware, insecure
software, zero-day threats, threats to or disruption of joint venture partners or of third-party vendors who provide critical services, or other events
related to our critical information technologies and systems;
the increasing level and sophistication of cybersecurity attacks, including distributed denial of service attacks, data theft, fraud or malicious acts
on the part of trusted insiders, social engineering, or other unlawful tactics aimed at compromising the systems and data of our businesses,
officers, employees, franchisees and company owned brokerage independent sales agents and their customers (including via systems not directly
controlled by us, such as those maintained by our franchisees, affiliated independent sales agents, joint venture partners and third party service
providers, including our third-party relocation service providers); and
the reputational, business continuity and financial risks associated with a loss of data or material data breach (including unauthorized access to, or
destruction or corruption of, our proprietary business information or personal information of our customers, employees and independent sales
agents), the transmission of computer malware, cyberattacks, or the diversion of homesale transaction closing funds.
In the ordinary course of our business, we and our third-party service providers, our franchisee and company owned brokerage sales agents and our
relocation operations collect, store and transmit sensitive data, including our proprietary business information and intellectual property and that of our
clients as well as personal information, sensitive financial information and other confidential information of our employees, customers and the customers of
our franchisee and company owned brokerage sales agents.
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We increasingly rely on third-party data processing, storage providers, and critical infrastructure services, including cloud solution providers. The
secure processing, maintenance and transmission of this information are critical to our operations and with respect to information collected and stored by
our third-party service providers, we are reliant upon their security procedures. A breach or attack affecting one of our third-party service providers or
partners could harm our business even if we do not control the service that is attacked.
Moreover, the real estate industry is actively targeted by cyber-attacker attempts to conduct electronic fraudulent activity directed at participants in real
estate services transactions. These attacks, when successful, can result in fraud, including wire fraud related to the diversion of home sale transaction funds,
or other harm, which could result in significant claims and reputational damage to us, our brands, our franchisees, and our independent sales agents and
could also result in material increases in our operational costs. Further, these threats to our business may be wholly or partially beyond our control as our
franchisees as well as our customers, franchisee and company owned brokerage independent sales agents and their customers, joint venture partners and
third-party service providers may use e-mail, computers, smartphones and other devices and systems that are outside of our security control environment.
In addition, real estate transactions involve the transmission of funds by the buyers and sellers of real estate and consumers or other service providers
selected by the consumer may be the subject of direct cyber-attacks that result in the fraudulent diversion of funds, notwithstanding efforts we have taken to
educate consumers with respect to these risks.
Cybersecurity incidents, depending on their nature and scope, could potentially result in, among other things, the misappropriation, destruction,
corruption or unavailability of critical systems, data and confidential or proprietary information (our own or that of third parties, including personal
information and financial information) and the disruption of business operations. The potential consequences of a material cybersecurity incident include
regulatory violations of applicable U.S. and international privacy and other laws, reputational damage, loss of market value, litigation with third parties
(which could result in our exposure to material civil or criminal liability), diminution in the value of the services we provide to our customers, and
increased cybersecurity protection and remediation costs (that may include liability for stolen assets or information), which in turn could have a material
adverse effect on our competitiveness and results of operations.
Our security systems and IT infrastructure may not adequately protect against all potential security breaches, cyber-attacks, or other unauthorized
access to personal information, including ransomware incidents. We, our third-party service providers, franchisees, franchisee and company owned
brokerage independent sales agents, and joint venture partners have experienced and expect to continue to experience these types of threats and incidents.
Defending against cyberattacks has led and will likely continue to lead to increased costs to us with respect to preventing, investigating, mitigating,
insuring against and remediating these risks, as well as any related attempted or actual fraud. Our corporate errors and omissions and cybersecurity breach
insurance may be insufficient to compensate us for losses that may occur.
Moreover, we are required to comply with growing regulations both in the United States and in other countries where we do business that regulate
cybersecurity, privacy and related matters, some of which impose steep fines and penalties for noncompliance, which would likely not be covered by
cybersecurity breach insurance.
Increases in mortgage rates or tightened mortgage underwriting standards may result in declines in homesale transaction growth as well as mortgage
and refinancing activity.
Increases in mortgage rates, which have been at historic low levels, adversely impact housing affordability and we have been and could again be
negatively impacted by a rising interest rate environment, which may result in declines in homesale transactions and refinancing activity. In addition, the
imposition of more stringent mortgage underwriting standards or a reduction in the availability of alternative mortgage products could also reduce
homebuyers' ability to access the credit markets on reasonable terms and adversely affect the ability and willingness of prospective buyers to finance home
purchases or to sell their existing homes. In addition, the combination of tightened mortgage underwriting standards with first-time homebuyers who have
heavy debt and may be unable to satisfy down payment requirements may intensify first-time homebuyer concerns about investing in a home and impact
their ability or willingness to enter into a homesale transaction. A decline in the number of homesale transactions or mortgage and refinancing activity due
to the foregoing would adversely affect our operating results.
We may not realize the expected benefits from our mortgage origination joint venture or from other existing or future joint ventures.
Guaranteed Rate Affinity, our non-exclusive mortgage origination joint venture with Guaranteed Rate, has been and may again be materially adversely
affected by changes affecting the mortgage industry, which is inherently cyclical in nature. Such changes may include, but are not limited to, regulatory
changes, increases in mortgage interest rates or other
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changes in market conditions, consumer trends, high levels of competition and decreases in operating margins. Any of these changes may be subject to
increased volatility due to the COVID-19 crisis and could result in a decline in earnings, which may be material, from this joint venture. In addition, our
joint venture or our partner could face operational or liquidity risks, such as litigation or regulatory investigations that may arise. Any of the foregoing
could have an adverse impact, which may be material, on our earnings and dividends from Guaranteed Rate Affinity. Operational, liquidity, regulatory,
macroeconomic and competitive risks also apply to our other existing joint ventures and would likely apply to any joint venture we may enter into in the
future.
In addition, when we hold a minority stake in a joint venture, we generally do not exercise control over day-to-day operations of the joint venture. For
example, under the Operating Agreement governing Guaranteed Rate Affinity, we own a 49.9% equity interest and have certain governance rights related
to the joint venture, but do not have control of the day-to-day operations of the joint venture. Rather, our joint venture partner, Guaranteed Rate, is the
managing partner of the venture and makes decisions with respect to the day-to-day operation of the venture. Our current or future joint venture partners
may make decisions which may harm the joint venture or are contrary to our best interests, including by pursuing opportunities outside of the joint venture.
Additionally, even if we hold a minority interest in any joint venture, improper actions by our joint venture partners may also lead to direct claims against
us based on theories of vicarious liability, negligence, joint operations and joint employer liability, which, if determined adversely, could increase costs,
negatively impact our reputation and subject us to liability for their actions. Any of the foregoing may have a material adverse effect on our results of
operations or equity interest in the applicable joint venture.
We may be unable to achieve or maintain cost savings and other benefits from our cost-saving initiatives.
We continue to engage in business optimization and cost-saving initiatives that focus on maximizing the efficiency and effectiveness of the cost
structure of each of the Company's businesses. These actions are designed to improve client service levels across each of the business units while
enhancing the Company's profitability and incremental margins. We may not be able to achieve these improvements in the efficiency and effectiveness of
our operations or cost structure and, even if achieved, any cost-savings realized may not be sufficient to off-set ongoing inflationary pressures, including
those related to employees and leases, or to offset continued pressure on the share of commission income paid to affiliated independent sales agents. We
also may incur greater costs than currently anticipated to achieve these savings and we may not be able to maintain these cost savings and other benefits in
the future. Failure to improve the efficiency and effectiveness of our cost structure could have a material adverse effect on our competitive position,
business, financial condition, results of operations and cash flows.
Failure to successfully complete or integrate acquisitions and joint ventures into our existing operations, or to complete or effectively manage
divestitures or refranchisings, could adversely affect our business, financial condition or results of operations.
We regularly review our portfolio of businesses and evaluate potential acquisitions, joint ventures, divestitures, refranchisings and other strategic
transactions. Potential issues associated with these activities could include, among other things: our ability to complete or effectively manage such
transactions on terms commercially favorable to us or at all; our ability to realize the full extent of the expected returns, benefits, cost savings or synergies
as a result of a transaction, within the anticipated time frame, or at all; and diversion of management’s attention from day-to-day operations. In addition, the
success of any future acquisition strategy we may pursue will depend upon our ability to fund such acquisitions given our total outstanding indebtedness,
find suitable acquisition candidates on favorable terms and for target companies to find our acquisition proposals more favorable than those made by other
competitors. If an acquisition or joint venture is not successfully completed or integrated into our existing operations (including our internal controls and
compliance environment), or if a divestiture or refranchising is not successfully completed or managed or does not result in the benefits or cost savings we
expect, our business, financial condition or results of operations may be adversely affected.
Risks Related to Our Indebtedness
Our liquidity has been, and is expected to continue to be, negatively impacted by the substantial interest expense on our debt obligations.
We are significantly encumbered by our debt obligations. As of December 31, 2020, our total debt, excluding our securitization obligations, was
$3,207 million (without giving effect to outstanding letters of credit). As a result, a substantial portion of our cash flows from operations must be dedicated
to the payment of interest and required amortization on our indebtedness and, as a result, is not available for other purposes, including our operations,
capital expenditures,
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technology, share repurchases, dividends and future business opportunities or principal repayment. Our liquidity position has been, and is expected to
continue to be, negatively impacted by the substantial interest expense on our debt obligations.
Our significant indebtedness and interest obligations could prevent us from meeting our obligations under our debt instruments and could adversely
affect our ability to fund our operations, invest in our business or pursue growth opportunities, react to changes in the economy or our industry, or
incur additional borrowings under our existing facilities.
Our leverage could have important consequences, including the following:
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•
•
•
•
•
•
it could cause us to be unable to comply with the senior secured leverage ratio covenant under our Senior Secured Credit Facility and Term Loan
A Facility;
it could cause us to be unable to meet our debt service requirements under our debt agreements or meet our other financial obligations;
it may limit our ability to incur additional borrowings under our existing facilities, including our Revolving Credit Facility, to refinance our
indebtedness, or to obtain additional debt or equity financing for working capital, capital expenditures, business development, debt service
requirements, acquisitions or general corporate or other purposes;
it may limit our ability to adjust to changing market conditions and place us at a competitive disadvantage compared to our competitors that have
no or less debt;
it may cause a downgrade of our debt and long-term corporate ratings;
it may limit our ability to repurchase shares or declare dividends;
it may limit our ability to attract acquisition candidates or to complete future acquisitions;
it may cause us to be more vulnerable to periods of negative or slow growth in the general economy or in our business, or may cause us to be
unable to carry out capital spending that is important to our growth; and
it may limit our ability to attract and retain key personnel.
A material decline in our ability to generate EBITDA calculated on a Pro Forma Basis, as defined in the Senior Secured Credit Agreement governing
the Senior Secured Credit Facility could result in our failure to comply with the senior secured leverage ratio covenant under our Senior Secured Credit
Facility (including the Revolving Credit Facility) and Term Loan A Facility, which would result in an event of default if we fail to remedy or avoid a
default as permitted under the applicable debt arrangement.
Our debt risk may also be increased as a result of competitive pressures that reduce margins and free cash flow. If our EBITDA calculated on a Pro
Forma Basis were to decline and/or we were to incur additional senior secured debt (including borrowings under the Revolving Credit Facility), our ability
to borrow the full capacity under the Revolving Credit Facility (without refinancing secured debt into unsecured debt) could be limited as we must maintain
compliance with the senior secured leverage ratio under the Senior Secured Credit Agreement. Any inability to borrow sufficient funds to operate our
business could have a material adverse impact on our business, results of operations and liquidity.
Restrictive covenants under our Senior Secured Credit Facility, Term Loan A Facility, and indentures governing the Unsecured Notes may limit the
manner in which we operate.
Our Senior Secured Credit Facility, Term Loan A Facility, and the indentures governing the Unsecured Notes and 7.625% Senior Secured Second Lien
Notes contain, and any future indebtedness we may incur may contain, various negative covenants that restrict our ability to, among other things:
•
•
•
incur or guarantee additional indebtedness, or issue disqualified stock or preferred stock;
pay dividends or make distributions to our stockholders;
repurchase or redeem capital stock;
• make investments or acquisitions;
•
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•
incur restrictions on the ability of certain of our subsidiaries to pay dividends or to make other payments to us;
enter into transactions with affiliates;
create liens;
• merge or consolidate with other companies or transfer all or substantially all of our assets;
•
transfer or sell assets, including capital stock of subsidiaries; and
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•
prepay, redeem or repurchase certain indebtedness.
As a result of these covenants, we are limited in the manner in which we conduct our business and we may be unable to engage in favorable business
activities or finance future operations or capital needs.
In addition, as discussed elsewhere in this Annual Report, we have entered into amendments to the Senior Secured Credit Agreement and Term Loan A
Agreement, which temporarily ease the required senior secured leverage ratio, but also tighten certain other covenants during the covenant period,
including reducing or eliminating the amount available for certain types of additional indebtedness, liens, restricted payments (including dividends and
stock repurchases), investments (including acquisitions and joint ventures), and voluntary junior debt repayments.
An event of default under our Senior Secured Credit Facility, the Term Loan A Facility or the indentures governing our other material indebtedness
would adversely affect our operations and our ability to satisfy obligations under our indebtedness.
If we are unable to comply with the senior secured leverage ratio covenant under the Senior Secured Credit Facility or Term Loan A Facility due to a
material decline in our ability to generate EBITDA calculated on a Pro Forma Basis (as defined in the Senior Secured Credit Agreement) or otherwise or if
we are unable to comply with other restrictive covenants under those agreements or the indentures governing our Unsecured Notes or 7.625% Senior
Secured Second Lien Notes and we fail to remedy or avoid a default as permitted under the applicable debt arrangement, there would be an "event of
default" under such arrangement.
Other events of default include, without limitation, nonpayment of principal or interest, material misrepresentations, insolvency, bankruptcy, certain
material judgments, change of control, and cross-events of default on material indebtedness as well as, under the Senior Secured Credit Facility and Term
Loan A Facility, failure to obtain an unqualified audit opinion by 90 days after the end of any fiscal year. Upon the occurrence of any event of default under
the Senior Secured Credit Facility and Term Loan A Facility, the lenders:
• will not be required to lend any additional amounts to us;
•
•
•
could elect to declare all borrowings outstanding, together with accrued and unpaid interest and fees, to be immediately due and payable;
could require us to apply all of our available cash to repay these borrowings; or
could prevent us from making payments on the Unsecured Notes or 7.625% Senior Secured Second Lien Notes, any of which could result in an
event of default under the indentures governing such notes or our Apple Ridge Funding LLC securitization program.
If we were unable to repay the amounts outstanding under our Senior Secured Credit Facility, Term Loan A Facility or 7.625% Senior Secured Second
Lien Notes, the lenders and holders of such debt could proceed against the collateral granted to secure those debt arrangements. We have pledged a
significant portion of our assets as collateral to secure such indebtedness. If the lenders under those debt arrangements accelerate the repayment of
borrowings, we may not have sufficient assets to repay the Senior Secured Credit Facility, Term Loan A Facility, 7.625% Senior Secured Second Lien
Notes and our other indebtedness or be able to borrow sufficient funds to refinance such indebtedness. Upon the occurrence of an event of default under the
indentures governing our Unsecured Notes and 7.625% Senior Secured Second Lien Notes, the trustee or holders of 25% of the outstanding applicable
notes could elect to declare the principal of, premium, if any, and accrued but unpaid interest on such notes to be due and payable. Any of the foregoing
would have a material adverse effect on our business, financial condition and results of operations.
We have substantial indebtedness that will mature or expire in 2023 and we may not be able to refinance with terms as favorable as the terms of the
maturing debt.
After giving effect to the January and February 2021 offerings of an aggregate of $900 million 5.75% Senior Notes and the 2021 Amendments to the
Senior Secured Credit Facility and Term Loan A Facility described in Note 20, "Subsequent Events", to the Consolidated Financial Statements in this
Annual Report, we had $604 million of outstanding indebtedness at December 31, 2020 that will mature in 2023 (excluding our securitization obligations)
and an additional $237 million of outstanding indebtedness that is subject to earlier springing maturity in 2023. In addition, any outstanding borrowings
under the Revolving Credit Facility (consisting of the Non-Extended Revolving Credit Commitment and the Extended Revolving Credit Commitment),
mature in February 2023 and February 2025 (subject to certain earlier springing maturity), respectively).
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We continue to evaluate potential refinancing and financing transactions, including refinancing certain tranches of our indebtedness and extending
maturities, among other potential alternatives. There can be no assurance as to which, if any, of these alternatives we may pursue as the choice of any
alternative will depend upon numerous factors such as market conditions, our financial performance and the limitations applicable to such transactions
under our existing financing agreements and the consents we may need to obtain under the relevant documents. The high-yield market may not be
accessible to companies with our debt profile and such or other financing alternatives may not be available to us on commercially reasonable terms, terms
that are acceptable to us, or at all. Any future indebtedness may impose various additional restrictions and covenants on us which could limit our ability to
respond to market conditions, to make capital investments or to take advantage of business opportunities. Refinancing debt at a higher cost would affect our
operating results. We could also issue public or private placements of our common stock or preferred stock or convertible notes, any of which could, among
other things, dilute our current stockholders and materially and adversely affect the market price of our common stock.
A downgrade, suspension or withdrawal of the rating assigned by a rating agency to us or our indebtedness could make it more difficult for us to
refinance our debt or obtain additional debt financing in the future.
Our indebtedness has been rated by nationally recognized rating agencies and may in the future be rated by additional rating agencies. We cannot
assure you that any rating assigned to us or our indebtedness will remain for any given period of time or that a rating will not be lowered or withdrawn
entirely by a rating agency if, in that rating agency’s judgment, circumstances relating to the basis of the rating, such as adverse changes in our business, so
warrant. Any downgrade, suspension or withdrawal of a rating by a rating agency (or any anticipated downgrade, suspension or withdrawal) as well as any
actual or anticipated placement on negative outlook by a rating agency could make it more difficult or more expensive for us to refinance our debt or obtain
additional debt financing in the future.
Variable rate indebtedness subjects us to interest rate risk, which could cause our debt service obligations to increase significantly.
At December 31, 2020, $1,732 million of our borrowings under our Senior Secured Credit Facility and Term Loan A Facility was at variable rates of
interest thereby exposing us to interest rate risk. If interest rates increase, our debt service obligations on the variable rate indebtedness would increase even
if the amount borrowed remained the same, and our net income would decrease. Although we have entered into interest rate swaps involving the exchange
of floating for fixed rate interest payments to reduce interest rate volatility for a significant portion of our variable rate borrowings, such interest rate swaps
do not eliminate interest rate volatility for all of our variable rate indebtedness at December 31, 2020. Such hedging arrangements may not be favorable to
us and could result in increased interest expense and mark-to-market liabilities.
The phase-out of LIBOR, or the replacement of LIBOR with SOFR or a different reference rate or modification of the method used to calculate
LIBOR, may adversely affect interest rates which may have an adverse impact on us.
Our primary interest rate exposure is interest rate fluctuations, specifically with respect to LIBOR, due to its impact on our variable rate borrowings
under our Senior Secured Credit Facility and Term Loan A Facility. Our interest rate swaps are also based on LIBOR.
LIBOR is the subject of recent national, international and other regulatory guidance and proposals for reform. As a result of concerns about the
accuracy of the calculation of LIBOR, a number of British Bankers’ Association member banks entered into settlements with certain regulators and law
enforcement agencies with respect to the alleged manipulation of LIBOR, and LIBOR and other “benchmark” rates are subject to ongoing national and
international regulatory scrutiny and reform. The cessation date for submission and publication of rates for certain tenors of LIBOR has since been
extended by the ICE Benchmark Administration until mid-2023. In response to concerns regarding the future of LIBOR, the United States Federal Reserve,
in conjunction with the Alternative Reference Rates Committee, a steering committee comprised of large U.S. financial institutions, is considering
replacing LIBOR with a new index calculated by short-term repurchase agreements, backed by U.S. Treasury securities: the Secured Overnight Financing
Rate, or ‘‘SOFR.’’ We are unable to predict whether SOFR will attain market traction as a LIBOR replacement or the impact of other reforms, whether
currently enacted or enacted in the future. Any new benchmark rate, including SOFR, will likely not replicate LIBOR exactly and if future rates based upon
a successor rate are higher than LIBOR rates as currently determined, it could result in an increase in the cost of our variable rate indebtedness and may
have a material adverse effect on our financial condition and results of operations.
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We may be unable to continue to securitize certain of the relocation assets of Cartus Relocation Services, which may adversely impact our liquidity.
At December 31, 2020, $106 million of securitization obligations were outstanding through special purpose entities monetizing certain assets of Cartus
Relocation Services under two lending facilities. We have provided a performance guaranty which guarantees the obligations of Cartus Relocation Services
and its subsidiaries, as originator and servicer under the Apple Ridge securitization program. Our significant debt obligations may limit our ability to incur
additional borrowings under our existing securitization facilities. The securitization markets have experienced, and may again experience, significant
disruptions, including in connection with the COVID-19 crisis, which may have the effect of increasing our cost of funding or reducing our access to these
markets in the future.
In addition, the Apple Ridge securitization facility contains terms which if triggered may result in a termination or limitation of new or existing
funding under the facility and/or may result in a requirement that all collections on the assets be used to pay down the amounts outstanding under such
facility. The triggering events include but are not limited to: (1) those tied to the age and quality of the underlying assets; (2) a change of control; (3) a
breach of our senior secured leverage ratio covenant under our Senior Secured Credit Facility if uncured; and (4) the acceleration of indebtedness under our
Senior Secured Credit Facility, Unsecured Notes or other material indebtedness. The occurrence of a trigger event under the Apple Ridge securitization
facility could restrict our ability to access new or existing funding under this facility or result in termination of the facility. If securitization financing is not
available to us for any reason, we could be required to borrow under the Revolving Credit Facility, which would adversely impact our liquidity, or we may
be required to find additional sources of funding which may be on less favorable terms or may not be available at all.
Regulatory and Legal Risks
There may be adverse financial and operational consequences to us and our franchisees if independent sales agents are reclassified as employees.
Although the legal relationship between residential real estate brokers and licensed sales agents throughout most of the real estate industry historically
has been that of independent contractor, newer rules and interpretations of state and federal employment laws and regulations, including those governing
employee classification and wage and hour regulations in our and other industries, may impact industry practices, our company owned brokerage
operations, and our affiliated franchisees.
Significant sales agent reclassification determinations in the absence of available exemptions from minimum wage or overtime laws, including
damages and penalties for prior periods (if assessed), could be disruptive to our business, constrain our operations in certain jurisdictions and could have a
material adverse effect on the operational and financial performance of the Company.
If we fail to protect the privacy and personal information of our customers or employees, we may be subject to legal claims, government action and
damage to our reputation.
Regulators in the U.S. and abroad continue to enact comprehensive new laws or legislative reforms imposing significant privacy and cybersecurity
restrictions. The result is that we are subject to increased regulatory scrutiny, additional contractual requirements from corporate customers, and heightened
compliance costs as a result of numerous laws, regulations, and other requirements, domestically and globally, that require businesses like ours to protect
the security of personal information, notify customers and other individuals about our privacy practices, and limit the use, disclosure, sale, or transfer of
personal data. These ongoing changes to privacy and cybersecurity laws also may make it more difficult for us to operate our business and may have a
material adverse effect on our operations. For example, we are required to comply with the European Union's GDPR and in the U.S. we are required to
comply with numerous federal and state statutes governing privacy and cybersecurity matters such as the CCPA and the NYDFS Cybersecurity Regulation,
and other states are expected to implement their own privacy and cybersecurity statutes in the near term. See "Item 1.—Business—Government and Other
Regulations—Cybersecurity and Data Privacy Regulations" in this Annual Report for additional information.
We could also be adversely affected if legislation or regulations are expanded to require changes in our business practices or if governing jurisdictions
interpret or implement their legislation or regulations in ways that negatively affect our business, results of operations or financial condition. These ongoing
changes to privacy and cybersecurity laws also may make it more difficult for us to operate our business and may have a material adverse effect on our
operations.
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Any significant violations of privacy and cybersecurity laws and regulations (including those involving joint ventures or our third-party vendors or
partners) could result in the loss of new or existing business (including potential home buyers or sellers, our corporate relocation or real estate benefit
program clients, their employees or members, respectively, franchisees, independent sales agents and lender channel clients), litigation, regulatory
investigations, the payment of fines, damages, and penalties and damage to our reputation, which could have a material adverse effect on our business,
financial condition, and results of operations. With an increased percentage of our business occurring virtually, there is an enhanced risk of a potential
violation of the expanding privacy and cybersecurity laws and regulations.
In addition, while we disclose our information collection and dissemination practices in a published privacy statement on our websites, which we may
modify from time to time, we may be subject to legal claims, government action and damage to our reputation if we act or are perceived to be acting
inconsistently with the terms of our privacy statement, customer expectations or state, national and international regulations.
The occurrence of a significant claim in excess of our insurance coverage in any given period could have a material adverse effect on our financial
condition and results of operations during the period.
Our businesses are highly regulated and any failure to comply with such regulations or any changes in such regulations could adversely affect our
business.
Our company owned real estate brokerage, leads generation, relocation, title underwriting and title, escrow and settlement services businesses, as well
as our mortgage origination joint venture and the businesses of our franchisees are highly regulated and subject to changing economic and political
influences. We must comply with numerous laws and regulations both domestically and abroad. For example, we must comply with RESPA, state real
estate brokerage laws and similar laws in countries in which we do business, which restrict payments which real estate brokers, title agencies, mortgage
bankers, mortgage brokers and other settlement service providers may receive or pay in connection with the sales of residences and referral of settlement
services (e.g., mortgages, homeowners insurance and title insurance). Such laws may to some extent impose limitations on arrangements involving our real
estate franchise, real estate brokerage, settlement services, lead generation, and relocation operations or the business of our mortgage origination joint
venture. RESPA compliance may become a greater challenge under certain administrations, including the current administration, for most industry
participants offering settlement services, including mortgage companies, title companies and brokerages, because of expansive interpretations of RESPA or
similar state statutes by certain courts and regulators. Permissible activities under state statutes similar to RESPA may be interpreted more narrowly and
enforcement proceedings of those statutes by state regulatory authorities may also be aggressively pursued. RESPA also has been invoked by plaintiffs in
private litigation for various purposes. Some regulators and other parties have advanced novel and stringent interpretations of RESPA including assertions
that any provision of a thing of value in a separate, but contemporaneous transaction with a referral constitutes a breach of RESPA on the basis that all
things of value exchanged should be deemed in exchange for the referral. Violations of RESPA or similar state statutes can lead to claims of substantial
damages, which may include (but are not limited to) fines, treble damages and attorneys' fees.
Moreover, we are required to comply with growing regulations both in the United States and in other countries where we do business that regulate
cybersecurity, privacy and related matters, some of which impose steep fines and penalties for noncompliance, which would likely not be covered by
cybersecurity breach insurance. Certain additional laws and regulations impacting our business are described under "Item 1.—Business—Government and
Other Regulations" in this Annual Report.
In all of our businesses there is a risk that we could be adversely affected by current laws, regulations or interpretations or that more restrictive laws,
regulations or interpretations could increase responsibilities and duties to customers and franchisees and other parties, the adoption of which could make
compliance more difficult or expensive. There is also a risk that a change in current laws could adversely affect our business. In addition, any adverse
changes in regulatory interpretations, rules and laws that would place additional limitations or restrictions on affiliated transactions could have the effect of
limiting or restricting collaboration among our business units. We cannot assure you that future changes in legislation, regulations or interpretations will not
adversely affect our business operations.
Regulatory authorities also have relatively broad discretion to grant, renew and revoke licenses and approvals and to implement regulations.
Accordingly, such regulatory authorities could prevent or temporarily suspend us from carrying on some or all of our activities or otherwise penalize us if
our financial condition or our practices were found not to comply with the then current regulatory or licensing requirements or any interpretation of such
requirements by the regulatory
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authority. Our failure to comply with any of these requirements or interpretations could limit our ability to renew current franchisees or sign new
franchisees or otherwise have a material adverse effect on our operations.
Our compliance efforts may result in increased expenses, diversion of management's time or changes to the manner in which we conduct our business.
Our failure to comply with laws and regulations may subject us to fines, penalties, injunctions and/or potential criminal violations. Any changes to these
laws, regulations or interpretations or any new laws or regulations may make it more difficult for us to operate our business. Any of the foregoing may have
a material adverse effect on our operations.
We are subject to certain risks related to litigation filed by or against us or against affiliated agents or franchisees, and adverse results may harm our
business and financial condition.
We cannot predict with certainty the cost of defense, the cost of prosecution, insurance coverage or the ultimate outcome of litigation and other
proceedings filed by or against us or against affiliated agents or franchisees, including remedies or damage awards, and adverse results in such litigation
and other proceedings, including treble damages and penalties. Adverse outcomes may harm our business and financial condition. Such litigation and
other proceedings may include, but are not limited to:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
actions relating to claims alleging violations of RESPA or state consumer fraud statutes, intellectual property rights, commercial arrangements,
franchising arrangements, negligence and fiduciary duty claims arising from franchising arrangements or company owned brokerage operations or
violations of similar laws in countries we operate in around the world;
employment law claims, including claims challenging the classification of sales agents as independent contractors as well as wage and hour and
joint employer claims;
antitrust and anti-competition claims (including claims related to NAR or MLS rules regarding buyer broker commissions);
information security, including claims under new and emerging data privacy laws related to the protection of customer, employee or third-party
information;
cyber-crime, including claims related to the diversion of homesale transaction closing funds;
claims by current or former franchisees that franchise agreements were breached, including improper terminations;
claims related to the Telephone Consumer Protection Act, including autodialer claims;
claims generally against the company owned brokerage operations for negligence, misrepresentation or breach of fiduciary duty in connection
with the performance of real estate brokerage or other professional services as well as other brokerage claims associated with listing information
and property history, including disputes involving buyers of relocation property;
vicarious or joint liability based upon the conduct of individuals or entities traditionally outside of our control, including franchisees and
independent sales agents;
copyright infringement actions, including those alleging improper use of copyrighted photographs on websites or in marketing materials without
consent of the copyright holder or claims challenging our trademarks;
actions against our title company for defalcations on closing payments or claims against the title agent contending that the agent knew or should
have known that a transaction was fraudulent or that the agent was negligent in addressing title defects or conducting settlement;
claims concerning breach of obligations to make websites and other services accessible for consumers with disabilities;
claims related to disclosure or securities law violations as well as derivative suits; and
general fraud claims.
See Note 14, "Commitments and Contingencies—Litigation", to our Consolidated Financial Statements included elsewhere in this Annual Report for
additional information on our litigation matters, including class action litigation. Class action lawsuits can often be particularly burdensome litigation given
the breadth of claims, the large potential damages claimed (in particular, if the courts grant partial or full certification of a large class) and the significant
costs of defense. Insurance coverage may be unavailable for certain types of claims and even where available, insurance carriers may dispute coverage for
various reasons, including the cost of defense, there is a deductible for each such case, and such insurance may not be sufficient to cover the losses we
incur.
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Adverse decisions in litigation or regulatory actions against companies unrelated to us could impact our business practices and those of our franchisees
in a manner that adversely impacts our financial condition and results of operations.
Litigation, investigations, claims and regulatory proceedings against other participants in the residential real estate or relocation industry may impact
the Company and its affiliated franchisees when the rulings or settlements in those cases cover practices common to the broader industry and which may
generate litigation for the Company. Examples may include claims associated with RESPA compliance (including, but not limited to, those related to the
broker-to-broker exception, marketing agreements or consumer rebates), broker fiduciary duties, multiple listing service practices, sales agent
classification, federal and state fair housing laws, and state laws limiting or prohibiting inducements, cash rebates and gifts to consumers. Similarly, the
Company may be impacted by litigation and other claims against companies in other industries. To the extent plaintiffs are successful in these types of
litigation matters, and we or our franchisees cannot distinguish our or their practices (or our industry’s practices), we and our franchisees could face
significant liability and could be required to modify certain business relationships, either of which could materially and adversely impact our financial
condition and results of operations.
We may experience significant claims relating to our operations, and losses resulting from fraud, defalcation or misconduct.
We issue title insurance policies which provide coverage for real property to mortgage lenders and buyers of real property. When acting as a title agent
issuing a policy on behalf of an underwriter, our insurance risk is typically limited to the first five thousand dollars for claims on any one policy, though our
insurance risk is not limited if we are negligent. Our title underwriter assumes the risk of the first $1.5 million on each transaction it insures. However, we
maintain a reinsurance arrangement under which we may reinsure amounts over $1.5 million on certain transactions. To date, our title underwriter has
experienced claims losses that are significantly below the industry average; however, our claims experience could increase in the future, which could
negatively impact the profitability of our underwriter. We may also be subject to legal claims or additional claims losses arising from the handling of
escrow transactions and closings by our owned title agencies or our underwriter's independent title agents. We carry errors and omissions insurance for
errors made by our title and escrow companies, by our company owned brokerage business during the real estate settlement process, and by us related to
real estate services. Our franchise agreements also require our franchisees to name us as an additional insured on their errors and omissions and general
liability insurance policies. The occurrence of a significant claim in excess of our insurance coverage (including any coverage under franchisee insurance
policies) in any given period could have a material adverse effect on our financial condition and results of operations during the period. In addition,
insurance carriers may dispute coverage for various reasons and there can be no assurance that all claims will be covered by insurance.
Fraud, defalcation and misconduct by employees are also risks inherent in our business, particularly given the high transactional volumes in our
company owned brokerage, title, escrow and settlement services and relocation operations. We may also from time to time be subject to liability claims
based upon the fraud or misconduct of our franchisees. To the extent that any loss or theft of funds substantially exceeds our insurance coverage, our
business could be materially adversely affected.
The weakening or unavailability of our intellectual property rights could adversely impact our business, including through the loss of intellectual
property we license.
Our trademarks, trade names, domain names and other intellectual property rights are fundamental to our brands and our franchising business. The
steps we take to obtain, maintain and protect our intellectual property rights may not be adequate and, in particular, we may not own all necessary
registrations for our intellectual property. Applications we have filed to register our intellectual property may not be approved by the appropriate regulatory
authorities. Our intellectual property rights may not be successfully asserted in the future or may be invalidated, circumvented or challenged. We may be
unable to prevent third parties from using our intellectual property rights without our authorization or independently developing technology that is similar
to ours. Also, third parties may own rights in similar trademarks. Any unauthorized use of our intellectual property by third parties, including formerly
affiliated franchisees, could reduce our competitive advantages or otherwise harm our business and brands. If we had to litigate to protect these rights, any
proceedings could be costly, and we may not prevail. Our intellectual property rights, including our trademarks, may fail to provide us with significant
competitive advantages in the U.S. and in foreign jurisdictions that do not have or do not enforce strong intellectual property rights.
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We cannot be certain that our intellectual property does not and will not infringe issued intellectual property rights of others. We may be subject to
legal proceedings and claims in the ordinary course of our business, including claims of alleged infringement of the patents, trademarks and other
intellectual property rights of third parties. Any such claims, whether or not meritorious, could result in costly litigation. Adverse outcomes in intellectual
property litigation and proceedings could include the cancellation, invalidation or other loss of material intellectual property rights used in our business and
injunctions prohibiting our use of intellectual property that is subject to third-party patents or other third-party intellectual property rights. We may be
required to enter into licensing or consent agreements (if available on acceptable terms or at all), or to pay damages or royalties or cease using certain
service marks, trademarks, technology or other intellectual property.
We franchise our brands to franchisees. While we try to ensure that the quality of our brands is maintained by all of our franchisees, we cannot assure
that these franchisees will not take actions that hurt the value of our brands or our reputation. In addition, our license agreements for the use of the
Sotheby's International Realty and Better Homes and Gardens Real Estate brands are terminable by the respective licensor prior to the end of the license
term if certain conditions occur and the loss of either of these licenses could have a material adverse effect on our business and results of operations.
®
®
Industry structure changes that disrupt the functioning of the residential real estate market could materially adversely affect our operations and
financial results.
Through our brokerages, we participate in many MLSs and are a member of NAR and state realtor associations and, accordingly, are subject to each
group's rules, policies, data licenses, and terms of service. The rules of each MLS to which we belong can vary widely and are complex.
From time to time, certain industry practices, including NAR and MLS rules, have come under regulatory scrutiny. See "Item 1.—Business—
Government and Other Regulations—Multiple Listing Service Rules" for additional information, including with respect to the recent civil lawsuit and
related settlement between the DOJ and NAR related to alleged anticompetitive NAR rules. There can be no assurances as to whether the DOJ or FTC,
their state counterparts, or other governmental body will determine that any industry practices or developments have an anti-competitive effect on the
industry. Any such determination by the DOJ, FTC, their state counterparts or other governmental body could result in industry investigations, legislative
or regulatory action or other actions, any of which could have the potential to disrupt our business.
We, NAR and other industry participants are currently named in putative class action complaints filed in 2019 and 2020 under which the plaintiffs
contend that certain NAR or MLS rules are either anti-competitive under the Sherman Act or a violation of federal racketeering laws. See Note 14,
"Commitments and Contingencies—Litigation—Real Estate Litigation", to our Consolidated Financial Statements included elsewhere in this Annual
Report for additional information on these matters.
Meaningful changes in industry operations or structure, as a result of governmental pressures, the result of litigation, changes to NAR or MLS rules,
the actions of certain competitors or the introduction or growth of certain competitive models, or otherwise could materially adversely affect our
operations, revenues, earnings and financial results.
Other Business Risks
Our goodwill and other long-lived assets are subject to potential impairment which could negatively impact our earnings.
A significant portion of our assets consists of goodwill and other long-lived assets, the carrying value of which may be reduced if we determine that
those assets are impaired. If actual results differ from the assumptions and estimates used in the goodwill and long-lived asset valuation calculations, we
could incur impairment charges, which would negatively impact our earnings. We have recognized significant non-cash impairment charges in the past,
including as related to management’s estimates with respect to the potential impact of the COVID-19 crisis on our business, and we may be required to take
additional such charges in the future, which may be material.
We could be subject to significant losses if banks do not honor our escrow and trust deposits.
Our company owned brokerage business and our title, escrow and settlement services business act as escrow agents for numerous customers. As an
escrow agent, we receive money from customers to hold until certain conditions are satisfied. Upon the satisfaction of those conditions, we release the
money to the appropriate party. We deposit this money with various banks and while these deposits are not assets of the Company (and therefore excluded
from our consolidated balance
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sheet), we remain contingently liable for the disposition of these deposits. These escrow and trust deposits totaled $585 million at December 31, 2020. The
banks may hold a significant amount of these deposits in excess of the federal deposit insurance limit. If any of our depository banks were to become
unable to honor any portion of our deposits, customers could seek to hold us responsible for such amounts and, if the customers prevailed in their claims,
we could be subject to significant losses.
Potential reform of Fannie Mae or Freddie Mac or certain federal agencies or a reduction in U.S. government support for the housing market could
have a material impact on our operations.
Numerous pieces of legislation seeking various types of changes for government sponsored entities or GSEs have been introduced in Congress to
reform the U.S. housing finance market including among other things, changes designed to reduce government support for housing finance and the winding
down of the federal conservatorship of Fannie Mae or Freddie Mac over a period of years. Legislation, if enacted, or additional regulation which curtails
Fannie Mae's and/or Freddie Mac's activities and/or results in the wind down of the federal conservatorship of these entities could increase mortgage costs
and could result in more stringent underwriting guidelines imposed by lenders or cause other disruptions in the mortgage industry. Any of the foregoing
could have a material adverse effect on the housing market in general and our operations in particular.
Changes in accounting standards, subjective assumptions and estimates used by management related to complex accounting matters could have an
adverse effect on results of operations.
Generally accepted accounting principles in the United States and related accounting pronouncements, implementation guidance and interpretations
with regard to a wide range of matters, such as revenue recognition, lease accounting, stock-based compensation, asset impairments, valuation reserves,
income taxes and fair value accounting, are highly complex and involve many subjective assumptions, estimates and judgments made by management.
Changes in these rules or their interpretations or changes in underlying assumptions, estimates or judgments made by management could significantly
change our reported results.
Our international operations are subject to risks not generally experienced by our U.S. operations.
Our relocation services business operates worldwide, and to a lesser extent, our real estate franchise services segment has international franchisees and
master franchisees. Our international operations are subject to risks not generally experienced by our U.S. operations. The risks involved in our
international operations and relationships that could result in losses against which we are not insured and therefore affect our profitability include, but are
not limited to, heightened exposure to local economic conditions and local laws and regulations (including those related to employees), fluctuations in
foreign currency exchange rates, and potential adverse changes in the political stability of foreign countries or in their diplomatic relations with the U.S. In
addition, the activities of franchisees and master franchisees outside of the U.S. are more difficult and more expensive to monitor and improper activities or
mismanagement may be more difficult to detect.
Loss or attrition among our senior executives or other key employees and our inability to develop our existing workforce and to recruit top talent could
adversely affect our financial performance.
Our success is largely dependent on the efforts and abilities of our executive officers and other key employees, our ability to develop the skills and
talent of our workforce and our ability to recruit, retain and motivate top talent. Talent management has been and continues to be a strategic priority and our
ability to recruit and retain our executive officers and key employees, including those with significant experience in the residential real estate market, is
subject to numerous factors, including the compensation and benefits we pay. The prevalence of virtual and remote-work arrangements has accelerated in
connection with the COVID-19 crisis, leading to the increased mobility of our employee base, which could result in additional competition for critical
talent. If we are unable to internally develop or hire skilled executives and other critical positions or if we encounter challenges associated with change
management or the competitiveness of compensation actually realized by our executive officers and other key employees, our ability to continue to execute
or evolve our strategy may be impaired and our business may be adversely affected.
Severe weather events or natural or man-made disasters, including increasing severity or frequency of such events due to climate change or otherwise,
or other catastrophic events may disrupt our business and have an unfavorable impact on homesale activity.
Realogy Brokerage Group has a significant concentration of offices and transactions in geographic regions where home prices are at the higher end of
the U.S. real estate market, particularly the east and west coasts. Coastal areas, including
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California and Florida, are particularly subject to severe weather events (including hurricanes and flooding) and natural disasters. Increasingly, wildfires in
the west have been difficult to contain and cover large areas.
The occurrence of a severe weather event or natural or man-made disaster can reduce the level and quality of home inventory and negatively impact
the demand for homes in affected areas, which can disrupt local or regional real estate markets, delay the closing of homesale transactions and have an
unfavorable impact on home prices, homesale transaction volume, relocation transactions, and title closing units. These effects may be compounded when
the taxes associated with homeownership in the affected area are higher than average. In addition, we could incur damage, which may be significant, to our
office locations as a result of severe weather events or natural disasters and our insurance may not be adequate to cover such losses. The impact of climate
change, such as more frequent and severe weather events and/or long-term shifts in climate patterns, exacerbates these risks. Likewise our business and
operating results could suffer as the result of other catastrophic events, including public health crises, such as pandemics and epidemics.
Our ability to use our net operating losses ("NOLs") and other tax attributes may be limited.
As of December 31, 2020, we had approximately $368 million of federal and state NOLs. Our federal NOLs begin to expire in 2030 while certain state
NOLs began to expire in 2024. Our ability to utilize NOLs and other tax attributes could be limited by the "ownership change" we underwent within the
meaning of Section 382 of the Internal Revenue Code of 1986, as amended (the "Code"), as a result of the sale of our common stock in our initial public
offering and the related transactions. An ownership change is generally defined as a greater than 50 percentage point increase in equity ownership by 5%
stockholders in any three-year period. The cash tax benefit from our NOLs is dependent upon our ability to generate sufficient taxable income prior to their
expiration. Although we believe that we will be able to generate sufficient taxable income to fully utilize our federal and most state NOLs, unforeseen
events impacting our profitability could prevent us from doing so. In addition, divestitures could result in the accelerated use of our NOLs.
We may incur substantial and unexpected liabilities arising out of our legacy pension plan.
We have a defined benefit pension plan for which participation was frozen as of July 1, 1997; however, the plan is subject to minimum funding
requirements. Although the Company to date has met its minimum funding requirements, the pension plan represents a liability on our balance sheet and
will continue to require cash contributions from us, which may increase beyond our expectations in future years based on changing market conditions. In
addition, changes in interest rates, mortality rates, health care costs, early retirement rates, investment returns and the market value of plan assets can affect
the funded status of our pension plan and cause volatility in the future funding requirements of the plan.
We are responsible for certain of Cendant's contingent and other corporate liabilities.
Although we have resolved various Cendant contingent and other corporate liabilities and have established reserves for most of the remaining
unresolved claims of which we have knowledge, adverse outcomes from the unresolved Cendant liabilities for which Realogy Group has assumed partial
liability under the Separation and Distribution Agreement dated as of July 27, 2006 among Cendant, Realogy Group, Wyndham Worldwide and Travelport
could be material with respect to our earnings or cash flows in any given reporting period.
Risks Related to an Investment in Our Common Stock
The price of our common stock may fluctuate significantly.
The market price for our common stock could fluctuate significantly for various reasons, many of which are outside our control, including, but not
limited to, those described above and the following:
•
•
•
•
•
•
•
•
our quarterly or annual earnings or those of other companies in our industry;
our operating and financial performance and prospects;
future sales of substantial amounts of our common stock in the public market;
the incurrence of additional indebtedness or other adverse changes relating to our debt;
the public's reaction to announcements concerning our business or our competitors' businesses;
changes in earnings estimates by securities analysts covering our stock;
ratings changes or commentary by rating agencies on our debt;
press releases or other commentary by industry forecasters or other housing market participants;
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• market and industry perception of our success, or lack thereof, in pursuing our growth strategy;
•
•
•
•
•
•
•
actual or potential changes in laws, regulations and legal and regulatory interpretations;
changes in housing or mortgage finance markets or other housing fundamentals;
changes in accounting standards, policies, guidance, interpretations or principles;
arrival and departure of key personnel;
commencement of new, or adverse resolution of, legal or regulatory proceedings against the Company;
actions of current or prospective stockholders that may cause temporary or speculative market perceptions, including market rumors and short
selling activity in our stock; and
changes in general market, economic and political conditions in the United States and global economies or financial markets.
These broad market and industry factors may materially reduce the market price of our common stock, regardless of our operating performance. In
addition, price volatility may be greater if the public float and trading volume of our common stock is low.
If any of the foregoing occurs, it could cause our stock price to fall and may expose us to litigation, including class action lawsuits that, even if
unsuccessful, could be costly to defend and a distraction to management.
Delaware law and our organizational documents may impede or discourage a takeover, which could deprive our investors of the opportunity to receive
a premium for their shares.
We are a Delaware corporation, and the anti-takeover provisions of Delaware law impose various impediments to the ability of a third party to acquire
control of us, even if a change of control would be beneficial to our existing stockholders. In addition, provisions of our amended and restated certificate of
incorporation and amended and restated bylaws may make it more difficult for, or prevent a third party from, acquiring control of us without the approval
of our Board of Directors. Among other things, these provisions:
•
•
•
•
•
•
•
do not permit cumulative voting in the election of directors, which would otherwise allow less than a majority of stockholders to elect director
candidates;
delegate the sole power to a majority of the Board of Directors to fix the number of directors;
provide the power to our Board of Directors to fill any vacancy on our Board of Directors, whether such vacancy occurs as a result of an increase
in the number of directors or otherwise;
authorize the issuance of "blank check" preferred stock without any need for action by stockholders;
eliminate the ability of stockholders to call special meetings of stockholders;
prohibit stockholders from acting by written consent; and
establish advance notice requirements for nominations for election to our Board of Directors or for proposing matters that can be acted on by
stockholders at stockholder meetings.
The foregoing factors could impede a merger, takeover or other business combination or discourage a potential investor from making a tender offer for
our common stock which, under certain circumstances, could reduce the market value of our common stock and our investors' ability to realize any
potential change-in-control premium.
We may issue shares of preferred stock in the future, which could make it difficult for another company to acquire us or could otherwise adversely
affect holders of our common stock, which could depress the price of our common stock.
Our amended and restated certificate of incorporation authorizes us to issue one or more series of preferred stock. Our Board of Directors will have the
authority to determine the preferences, limitations and relative rights of shares of preferred stock and to fix the number of shares constituting any series and
the designation of such series, without any further vote or action by our stockholders. Our preferred stock could be issued with voting, liquidation, dividend
and other rights superior to the rights of our common stock. The potential issuance of preferred stock may delay or prevent a change in control of us,
discouraging bids for our common stock at a premium to the market price, and materially and adversely affect the market price and the voting and other
rights of the holders of our common stock.
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Item 2. Properties.
Substantially all of our properties are leased commercial space; we do not own any material real property. From December 31, 2018 to December 31,
2020, we decreased our leased-office footprint from approximately 6.2 million square feet to approximately 5.7 million square feet, of which as of
December 31, 2020, approximately 1.0 million square feet are impaired or restructured.
Corporate headquarters; Realogy Franchise and Brokerage Groups. Our corporate headquarters is located in Madison, New Jersey with a lease term
expiring in December 2029. This office also serves as the main operating space for Realogy Franchise Group and as corporate headquarters (and one
regional headquarters) for Realogy Brokerage Group. The space consists of approximately 270,000 square feet, of which our businesses currently utilize
approximately 56%.
Other Realogy Brokerage Group. As of December 31, 2020, Realogy Brokerage Group leased approximately 4.1 million square feet of domestic
office space under approximately 925 leases. As of December 31, 2020, Realogy Brokerage Group leased 4 facilities serving as regional headquarters, 57
facilities serving as local administration, training facilities or storage, and approximately 670 brokerage sales offices under 864 leases. These sales offices
are generally located in shopping centers and small office parks, typically with lease terms of one to five years. Included in the 4.1 million square feet is
approximately 0.4 million square feet of vacant and/or subleased space, principally relating to brokerage sales office consolidations.
Realogy Title Group. Our title agency business conducts its main operations at a leased facility in Mount Laurel, New Jersey, pursuant to a lease
expiring in December 2026. Our title underwriting business is headquartered in Dallas, Texas, with a lease expiring in July 2021. As of December 31,
2020, these businesses also have leased regional and branch offices in 22 states and Washington, D.C.
We believe that all of our properties and facilities are well maintained.
Item 3. Legal Proceedings.
See Note 14, "Commitments and Contingencies—Litigation", to the Consolidated Financial Statements included elsewhere in this Annual Report for
additional information on the Company's legal proceedings.
The Company believes that it has adequately accrued for legal matters as appropriate. The Company records litigation accruals for legal matters which
are both probable and estimable.
Litigation and other disputes are inherently unpredictable and subject to substantial uncertainties and unfavorable resolutions could occur and even
cases brought by us can involve counterclaims asserted against us. In addition, litigation and other legal matters, including class action lawsuits and
regulatory proceedings challenging practices that have broad impact can be costly to defend and, depending on the class size and claims, could be costly to
settle. As such, the Company could incur judgments or enter into settlements of claims with liability that are materially in excess of amounts accrued and
these settlements could have a material adverse effect on the Company’s financial condition, results of operations or cash flows in any particular period.
* * *
Litigation, investigations and claims against other participants in the residential real estate industry may impact the Company and its affiliated
franchisees when the rulings or settlements in those cases cover practices common to the broader industry and which may generate litigation for the
Company. Examples may include claims associated with RESPA compliance (including, but not limited to, those related to the broker-to-broker exception,
marketing agreements or consumer rebates), broker fiduciary duties, multiple listing service practices, sales agent classification and federal and state fair
housing laws. For example, there is active worker classification litigation in New Jersey against a competing residential real estate brokerage where the
plaintiff seeks to reclassify independent sales agents as employees, from which the Company could be impacted if there is an adverse ruling. The Company
also may be impacted by litigation and other claims against companies in other industries. For example, there have been several challenges to the
constitutionality and enforceability of a California worker classification statute adopted in 2019 as it applies to other industries, which could potentially
result in the statute being found unconstitutional and of no force - which could have the effect of eliminating that statute's less restrictive test applicable to
real estate professionals in that state. Changes in current legislation, regulations or interpretations that are applicable to the residential real estate service
industry may also impact the Company.
50
Item 4. Mine Safety Disclosures.
None.
Information about our Executive Officers
The following provides information regarding individuals who served as executive officers of Realogy Group and Realogy Holdings at February 19,
2021. The age of each individual indicated below is as of February 19, 2021.
Ryan M. Schneider, 51, has served as our Chief Executive Officer and President since December 31, 2017 and as a director since October 20, 2017.
From October 23, 2017 until his appointment as our CEO and President, Mr. Schneider served as the Company’s President and Chief Operating Officer.
Prior to joining the Company, Mr. Schneider served as President, Card of Capital One Financial Corporation (“Capital One”), a financial holding company,
from December 2007 to November 2016 where he was responsible for all of Capital One’s consumer and small business credit card lines of business in the
United States, the United Kingdom and Canada. Mr. Schneider held a variety of other positions within Capital One from December 2001 to December
2007, including Executive Vice President and President, Auto Finance and Executive Vice President, U.S. Card. From November 2016 until April 2017, he
served as Senior Advisor to Capital One. Under the terms of his employment agreement, Mr. Schneider serves as a member of the Board of Realogy. He is
also a member of the Board of Directors of Anthem, Inc.
Rizwan Akhtar, 45, has served as our Executive Vice President, Chief Technology Officer—Business Technology since November 2020, having
previously served as our Senior Vice President, Chief Information Officer at Cartus Corporation from August 2018. Prior to joining the Company, Mr.
Akhtar served as Managing Director, Personal & Business Banking U.S. at BMO Harris, a North American bank, from April 2017 to August 2018, where
he was responsible for technology solutions and products supporting bank customers. From November 2007 to March 2017, he served as Group Vice
President, M&T Bank, a financial holding company, where he was responsible for enterprise digital channels (online and mobile) across M&T Bank
business lines. Mr. Akhtar has over 20 years of diverse experience in business-focused IT leadership, including support of business strategies enabling
growth and transformation.
Donald J. Casey, 59, has served as the President and Chief Executive Officer of Realogy Title Group LLC (formerly known as Title Resource Group
LLC) since April 2002. From 1995 until April 2002, he served as Senior Vice President, Brands of PHH Mortgage. From 1993 to 1995, Mr. Casey served
as Vice President, Government Operations of Cendant Mortgage. From 1989 to 1993, Mr. Casey served as a secondary marketing analyst for PHH
Mortgage Services (prior to its acquisition by Cendant).
M. Ryan Gorman, 42, has served as the President and Chief Executive Officer of Realogy Brokerage Group LLC (formerly known as NRT LLC) since
January 2018 and as CEO of Coldwell Banker (both company owned and franchised brokerages) since January 2020. Previously he served as the Chief
Strategy & Operating Officer of NRT LLC from September 2016 to January 2018. From May 2012 to September 2016, Mr. Gorman served at NRT’s
Senior Vice President, Strategic Operations and from November 2007 to May 2012 he served as the Company’s Head of Strategic Development. From
October 2004 to November 2007, Mr. Gorman served as the Head of Strategic Development of TRG (formerly known as Cendant Settlement Services
Group). Before joining the Company, he held advisory and principal investment roles with PricewaterhouseCoopers, Credit Suisse and The Blackstone
Group.
Timothy B. Gustavson, 52, has served as our Chief Accounting Officer, Controller and Senior Vice President for Realogy since March 2015. In addition
to this role, from November 2018 to March 2019, Mr. Gustavson served as our as Interim Chief Financial Officer and Treasurer. From 2008 until March
2015, he served as our Assistant Corporate Controller and Vice President of Finance. Mr. Gustavson joined Realogy in 2006 as Vice President of External
Reporting and prior to Realogy, Mr. Gustavson spent 16 years in public accounting with the KPMG audit practice. Mr. Gustavson is a certified public
accountant.
Katrina Helmkamp, 55, has served as the President and Chief Executive Officer of Realogy Leads Group and Cartus Relocation Services since July
2018. Prior to Realogy, Ms. Helmkamp served as Chief Executive Officer of Lenox Corporation, a market leader in quality tabletop and giftware, from
November 2016 to June 2018. From 2015 to 2016, she acted as a consultant, primarily working with private equity firms. From 2010 to 2014, she was
Chief Executive Officer of SVP Worldwide, the global leader in consumer sewing machines. From 2007 to 2010, she led teams at Whirlpool Corporation
as Vice President, Global Refrigeration, and then Senior Vice President, North America Product. From 2005 to 2007, Ms. Helmkamp held leadership roles
at ServiceMaster, including as President of Terminix. In addition to her executive experience, she was a partner for six years at The Boston Consulting
Group, from 1998 to 2004.
51
Nashira Layade, 41, has served as our Executive Vice President, Chief Technology Officer—Technology Services since November 2020, having
previously served as our Senior Vice President, Chief Information Security Officer since July 2016. Prior to joining the Company, Ms. Layade served as
Executive Director at Time Warner, Inc., a multinational media and entertainment conglomerate, from August 2011 to June 2016, where she responsible to
protect the digital assets of Time Warner Inc., and collaborated with Time Warner’s business, technology, and legal executives to effectively manage Time
Warner’s risk and reputational profile. She has 20 years’ experience as a thought leader in information security, data privacy and risk managements, having
previously served at Prudential Financial as Director, Information Security, Citigroup Inc. as Vice President, Senior Risk Control Officer and Bloomberg
LP as Global Head.
Tanya Reu-Narvaez, 44, has served as our Executive Vice President, Chief People Officer since January 2021, having previously served as our Senior
Vice President, Human Resources since 2018, where she oversaw the team responsible for supporting Realogy Brokerage Group and the Realogy Franchise
Group. From 2009 to 2018, she served as Senior Vice President of Human Resources for the Company’s corporate and franchise group divisions. In that
role, she was responsible for implementing strategic talent initiatives aligned to business objectives including talent management and acquisition, employee
engagement, retention and diversity and inclusion. Ms. Reu-Narvaez joined Cendant Corporation in 2002, where she last held the role of Vice President of
Human Resources before joining Realogy in 2006 at the time of its spin-off from Cendant in the same role. She is a member and former Chair of the
Corporate Board of Governors of the National Association of Hispanic Real Estate Professionals (NAHREP).
Charlotte Simonelli, 49, has served as our Executive Vice President, Chief Financial Officer and Treasurer since March 2019. Immediately prior to
joining Realogy, Ms. Simonelli was employed by Johnson & Johnson as Vice President and Chief Financial Officer, Medical Devices from September 2017
and, prior thereto, as Vice President and Chief Financial Officer, Enterprise Supply Chain from January 2016. Previously, she held various finance roles in
large multi-brand global organizations, including Reckitt Benckiser Inc. (a multinational consumer goods company), Kraft Foods Inc. (now Mondelez
International Inc.), and PepsiCo, Inc. Ms. Simonelli served at Reckitt Benckiser from 2011 to 2015, including in the roles of Vice President, Finance, North
America (from July 2014 to September 2015), Senior Vice President, Finance, ENA (a territory that included Europe and North America) from January
2012 to July 2014 and Senior Vice President, Finance, NAA (a territory that included North America, Australia and New Zealand) from April 2011 to
December 2011. Ms. Simonelli began her career at Unilever US, Inc., focused on financial planning and analysis.
Marilyn J. Wasser, 65, has served as our Executive Vice President, General Counsel and Corporate Secretary since May 10, 2007. From May 2005
until May 2007, Ms. Wasser was Executive Vice President, General Counsel and Corporate Secretary for Telcordia Technologies, a provider of
telecommunications software and services. From 1983 until 2005, Ms. Wasser served in several positions of increasing responsibility with AT&T
Corporation and AT&T Wireless Services, ultimately serving as Executive Vice President, Associate General Counsel and Corporate Secretary of AT&T
Wireless Services from September 2002 to February 2005 and immediately prior thereto, from 1995 until 2002, as Executive Vice President, Law,
Corporate Secretary and Chief Compliance Officer of AT&T.
Susan Yannaccone, 45, has served as our Executive Vice President, President and Chief Executive Officer of Realogy Franchise Group since
November 30, 2020, having previously served as Regional Executive Vice President of Realogy Brokerage Group LLC, heading the Eastern Seaboard and
Midwest regions for Coldwell Banker Realty, the brand’s owned brokerage operations since March 2018. Ms. Yannaccone joined Realogy in 2015, serving
as Chief Operating Officer of ERA from July 2015 to September 2016 and as President and Chief Executive Officer of ERA from September 2016 to
March 2018. Prior to that time, she served as Senior Vice President, Network Services for HSF Affiliates from 2013 to July 2015 and Vice President of
Operations for Real Living from 2010 to 2012.
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Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.
Our common stock is listed on the New York Stock Exchange ("NYSE") under the symbol "RLGY". As of February 19, 2021, the number of
PART II
stockholders of record was 48.
Dividends
In early November 2019, the Company's Board of Directors discontinued the Company's quarterly dividend. The Company does not anticipate paying
any dividends on its common stock in the foreseeable future.
Stock Performance Graph
The stock performance graph set forth below is not deemed filed with the Securities and Exchange Commission and shall not be deemed incorporated
by reference into any of our prior or future filings made with the Securities and Exchange Commission.
The following graph assumes a $100 investment on December 31, 2015, and reinvestment of all dividends, in each of the Company’s common stock,
the S&P 500 index, the S&P MidCap 400 index and the S&P Home Builders Select Industry index, or XHB Index (which includes a diversified group of
holdings representing home building, building products, home furnishings and home appliances). We intend to discontinue presentation of the S&P 500
index in future stock performance graphs, as the S&P MidCap 400 index serves as our broad-based market index. A portion of our 2018, 2019 and 2020
long-term incentive compensation awards are tied to the relative performance of our total stockholder return as compared to the XHB Index or S&P
MidCap 400 over the three-year period ending December 31, 2020, December 31, 2021 and December 31, 2022, respectively.
Realogy Holdings Corp.
SPDR S&P Homebuilders ETF (XHB) index
S&P MidCap 400 index
S&P 500 index
Cumulative Total Return
December 31,
2015
2016
2017
2018
2019
2020
$
$
$
$
100.00 $
100.00 $
100.00 $
100.00 $
70.66 $
91.21 $
120.74 $
111.96 $
73.67 $
158.11 $
140.35 $
136.40 $
41.49 $
107.11 $
124.80 $
130.42 $
28.27 $
161.53 $
157.49 $
171.49 $
38.32
201.08
179.00
203.04
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Item 6. Selected Financial Data.
Removed and reserved.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
The following discussion and analysis should be read in conjunction with our consolidated financial statements and accompanying notes thereto
included elsewhere herein. Unless otherwise noted, all dollar amounts in tables are in millions. This Management’s Discussion and Analysis of Financial
Condition and Results of Operations contain forward-looking statements. See "Forward-Looking Statements" and "Item 1A.—Risk Factors" for a
discussion of the uncertainties, risks and assumptions associated with these statements. Actual results may differ materially from those contained in any
forward-looking statements.
RECENT DEVELOPMENTS
Senior Notes Offerings
On January 11, 2021, we issued $600 million aggregate principal amount of 5.75% Senior Notes due 2029. On February 4, 2021, we issued an
additional $300 million aggregate principal amount of the 5.75% Senior Notes at an issue price of 101.5% for gross proceeds of $304.5 million. We used
$250 million of the proceeds from these issuances to repay a portion of outstanding borrowings under the Term Loan A Facility and $655 million of the
remaining proceeds to repay a portion of outstanding borrowings under the Term Loan B Facility.
Amendment to the Senior Secured Credit Facility and Term Loan A Facility
In January 2021, we entered into amendments to the Senior Secured Credit Facility and the Term Loan A Facility (the "2021 Amendments") to:
•
extend the maturity for approximately $237 million of the approximately $434 million outstanding loans under the Term Loan A Facility after
giving effect to the application of the proceeds of the 5.75% Senior Notes offering, from February 2023 to February 2025, subject to the
foregoing:
◦
◦
if on or before March 2, 2023, the 4.875% Senior Notes have not been extended, refinanced or replaced to have a maturity date after May 10,
2025 (or are not otherwise discharged, defeased or repaid by March 2, 2023), the maturity date of the Extended Term Loan A will be March 2,
2023;
if on or before November 9, 2024, the Term Loan B Facility under the Senior Secured Credit Agreement is not extended, refinanced or
replaced to have a maturity date after May 10, 2025 (or otherwise repaid prior to November 9, 2024), the maturity date of the Extended Term
Loan A will be November 9, 2024;
•
extend the maturity of approximately $948 million of the $1,425 million commitments under the Revolving Credit Facility from February 2023 to
February 2025, subject to the earlier springing maturity dates applicable to the Extended Term Loan A described above; and
• make certain modifications to the Senior Secured Credit Agreement and Term Loan A Agreement, including amendments that reduce the
maximum permitted senior secured leverage ratio (the financial covenant under such agreements) for the applicable trailing twelve-month period
to below the levels that had been permitted under the amendments to the Senior Secured Credit Agreement and Term Loan A Agreement that we
entered into in July 2020 (the "2020 Amendments").
As was the case under the 2020 Amendments, the modified senior secured leverage ratio set forth in the 2021 Amendments will remain in place
through the second quarter of 2022, unless earlier terminated by us, and on and after the second quarter of 2022, the senior secured leverage ratio will
return to 4.75 to 1.00 (which was the applicable level prior to the effectiveness of the 2020 Amendments and 2021 Amendments).
See the pro forma debt table as of December 31, 2020 after giving effect to the foregoing refinancing transactions under the header "Financial
Obligations" below. See Note 9, "Short and Long-Term Debt", and Note 20, "Subsequent Events", to the Consolidated Financial Statements for additional
information on the 2020 and 2021 Amendments.
Inclusion of Cartus Relocation Services in Continuing Operations
The results of the Company's global relocation operations, Cartus Relocation Services, were presented as discontinued operations commencing in the
fourth quarter of 2019 pending the sale of that business to a third party. However, during the
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fourth quarter of 2020, following termination of the proposed sale of that business and change in the company's expectations for sale, management
determined that the held for sale and discontinued operations criteria in ASC Topic 360 and ASC Topic 205 were no longer met. As a result, the assets and
liabilities of Cartus Relocation Services, previously presented as held for sale, have been reclassified to held and used on the Consolidated Balance Sheets
as of December 31, 2020 and the results of Cartus Relocation Services have been reclassified from discontinued operations to continuing operations and
included in the Realogy Franchise Group segment for all periods presented (see Note 18, "Segment Information", to the Consolidated Financial Statements
for additional information). Cartus Relocation Services’ assets and liabilities were measured at fair value upon reclassification and the reduction to the
carrying value is reported in the Impairments line in the Consolidated Statements of Operations for the year ended December 31, 2020.
CURRENT BUSINESS AND INDUSTRY TRENDS
According to the National Association of Realtors ("NAR"), during 2020, homesale transaction volume increased 14% due to a 8% increase in the
average homesale price and a 6% increase in the existing homesale transactions.
Homesale transaction volume on a combined basis for Realogy Franchise and Brokerage Groups increased 13% during 2020 compared to 2019.
Homesale transaction volume at Realogy Franchise Group increased 16%, as a result of a 13% increase in average homesale price and a 3% increase in
existing homesale transactions, and homesale transaction volume at Realogy Brokerage Group increased 9%, as a result of a 6% increase in average
homesale price and a 2% increase in existing homesale transactions.
The table below shows the trend of homesale transaction volume from January to December 2020 compared to the prior year and reflects the negative
impact of COVID-19 starting in the final weeks of the first quarter of 2020 and recovery late in the second quarter of 2020.
COVID-19 Crisis. A strong recovery in the residential real estate market began late in the second quarter of 2020, following a period of sharp decline
in homesale transactions starting in the final weeks of the first quarter of 2020. We attribute the recovery to date to increased demand driven by a favorable
mortgage rate environment and low inventory contributing to higher average homesale price. In addition, we have observed continued strength in certain
trends that we believe are largely driven by behavioral changes related to the COVID-19 crisis, including home buyer preferences for certain geographies,
including suburban locations and attractive tax and weather destinations and second home purchases.
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We believe that the increase in homesale transaction volume at Realogy Franchise Group as compared to the broader market during the second half of
2020 was primarily driven by strong performance in the high-end of the market, in particular by one of our franchised brands. In addition to the foregoing
factor, we believe lower homesale transaction volume for our company owned brokerages compared to franchised brokerages during the second half of
2020 is largely attributable to geographic footprint of our company-owned brokerages, in particular in New York City, which has continued to meaningfully
lag the general residential real estate market. Overall, we believe our company owned and franchise operations benefited in the second half of 2020 from
geographic and high-end transaction mix.
In mid-March 2020, we began taking a series of proactive cost-saving measures in reaction to the evolving COVID-19 crisis, including salary
reductions, furloughs and reductions in marketing and other spending which resulted in substantial cost-savings in the second quarter of 2020 to partially
offset the decline in revenues. While these temporary cost-saving measures resulted in approximately $150 million of aggregate savings in the second and
third quarter of 2020, substantially all such measures were reversed during the third quarter of 2020 based upon the significant improvement in the volume
of homesale transactions and ongoing business needs. We intend to endeavor to convert a limited portion of these temporary expense reductions to
permanent reductions, however, we do not expect to realize comparable cost-savings from these prior temporary initiatives in future periods, the absence of
which is expected to have a negative impact on period-over-period comparisons of our expenses and margins.
There remain significant uncertainties regarding the COVID-19 crisis, including the severity, duration and extent of the pandemic (and the impact of
vaccines and virus mutations) as well as whether certain beneficial consumer trends may continue, whether at the same strength or at all, and whether such
trends will continue to have a positive effect on our financial results. Our business could be negatively impacted if the crisis, including adverse economic
consequences of the crisis, worsen, if directives and mandates requiring businesses to again curtail or cease normal operations are reinstated, if mortgage
rates rise, if beneficial consumer trends weaken (including changes in consumer behavior in connection with wide-spread vaccination), or if housing
inventory constraints, across geographies and price point, limit homesale transaction growth. These negative impacts may be more pronounced in future
periods and could have a material adverse effect on our results of operations and liquidity.
Inventory. Continued or accelerated declines in inventory, whether attributable to the COVID-19 crisis or otherwise, may result in insufficient supply
to meet any increased demand driven by the lower interest rate environment and beneficial consumer trends. Additional inventory pressure arises from
periods of slow or decelerated new housing construction. Even before the COVID-19 crisis, low housing inventory levels had been an industry-wide
concern, in particular in certain highly sought-after geographies and at lower price points. According to NAR, the inventory of existing homes for sale in
the U.S. decreased approximately 24% from 1.4 million as of December 2019 to 1.1 million as of December 2020. As a result, inventory has decreased
from 3.0 months of supply in December 2019 to 1.9 months as of December 2020. These levels continue to be significantly below the 10-year average of
4.8 months, the 15-year average of 6.0 months and the 25-year average of 5.6 months.
While insufficient inventory levels generally have a negative impact on homesale transaction growth, during the six months ended December 31, 2020,
Realogy Franchise and Brokerage Groups saw a 17% increase in homesale transactions on a combined basis compared to the same period in 2019. We
believe that during the second half of 2020, the intensified pace of inventory supply turnover contributed to the reported low levels of inventory, without a
correlating decrease in homesale transactions. For example, at our company owned Coldwell Banker brokerages, the speed at which a home that was listed
for sale went under contract reduced to a median of 19 days and 21 days on the market in the third and fourth quarter of 2020, respectively, from a median
of 31 days and 37 days on the market in the third and fourth quarter of 2019, respectively. There is significant uncertainty as to whether the pattern seen in
the second half of 2020 of low inventory, but increased homesale transactions driven by supply turnover will continue as constraints in home inventory
levels have typically had and may continue to have an adverse impact on the number of homesale transactions closed by Realogy Franchise and Brokerage
Groups. In addition, in periods of rapid inventory turnover there is an increased risk that new homesale unit listings will not keep pace with demand, which
could also negatively impact homesale transaction volume.
Unemployment. Following the onset of the pandemic, many companies announced reductions in work weeks and salaries, although many people have
recently returned to the labor market following weeks or months of COVID-19 induced restrictions. According to the U.S. Bureau of Labor Statistics,
while the U.S. unemployment rate declined to 6.7% in December 2020, easing from a high of 14.8% reached in April 2020, this jobless rate still represents
a 3.2% increase compared to February 2020. If the COVID-19 pandemic continues to impact employment levels and economic activity for a substantial
period, or if jobs recovery continues to slow or worsens, it could lead to an increase in loan defaults and foreclosure activity and may make it more difficult
for potential home buyers to arrange financing.
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Mortgage Rates. We have been in an unusually prolonged period of historic low interest rates. A wide variety of factors can contribute to mortgage
rates, including federal interest rates, demand, consumer income, unemployment levels and foreclosure rates. Yields on the 10-year Treasury note hit all-
time lows during the COVID-19 crisis and as of December 31, 2020 were 0.93% as compared to 1.92% as of December 30, 2019. In addition, the
benchmark interest rate of the Federal Reserve Board has been at a range of 0% to 0.25% since March 15, 2020. According to Freddie Mac, mortgage rates
on commitments for a 30-year, conventional, fixed-rate first mortgage lowered to an average of 3.11% for 2020 compared to 3.94% for 2019. On December
31, 2020, mortgage rates were 2.68%, according to Freddie Mac.
Our financial results are favorably impacted by a low interest rate environment as a decline in mortgage rates generally drives increased refinancing
activity and homesale transactions. For example, the Company recorded equity earnings from our mortgage origination joint venture, Guaranteed Rate
Affinity, of $126 million and $15 million for the years ended December 31, 2020 and 2019 which represented approximately 17% of the Company's
Operating EBITDA for the year ended December 31, 2020 (as compared to 3% of the Company's Operating EBITDA for the year ended December 31,
2019). Realogy Title Group also experienced a 146% increase in the number of title and closing units processed as a result of homeowners refinancing their
home loans for the year ended December 31, 2020 as compared to the prior period. The refinancing volume of these businesses are inherently cyclical and
this level of volume may not be maintained or may meaningfully decrease with fluctuations in market conditions such as mortgage rates.
Due to the economic effects of the COVID-19 crisis, banks may tighten mortgage standards, even as rates decline, which could limit the availability of
mortgage financing. In addition, many individuals and businesses have benefited and may be continuing to benefit from one or more federal and/or state
monetary or fiscal programs meant to assist in the navigation of COVID-related financial challenges (including mortgage forbearance programs), and the
termination or substantial curtailment of, or failure to extend, such programs could have a negative impact on their financial health. Increases in mortgage
rates adversely impact housing affordability and we have been and could again be negatively impacted by a rising interest rate environment.
Affordability. The fixed housing affordability index, as reported by NAR, increased from 167 for December 2019 to 172 for December 2020. A
housing affordability index above 100 signifies that a family earning the median income has sufficient income to purchase a median-priced home, assuming
a 20 percent down payment and ability to qualify for a mortgage. Housing affordability may be impacted in future periods by increases in average
homesale price and the low inventory environment as well as the rise in unemployment and economic challenges as a result of the COVID-19 crisis, but we
are unable to estimate the extent due to the uncertainties of the COVID-19 crisis and its related impact on the U.S. economy.
Recruitment and Retention of Independent Sales Agents; Commission Income. Recruitment and retention of independent sales agents and
independent sales agent teams are critical to the business and financial results of a brokerage, including our company owned brokerages and those operated
by our affiliated franchisees. In 2020, agents affiliated with our company owned brokerages grew 2% and, based on information from such franchisees,
agents affiliated with our U.S. franchisees remained flat, in each case as compared to 2019. Aggressive competition for the affiliation of independent sales
agents has negatively impacted recruitment and retention efforts at both Realogy Franchise and Brokerage Groups, in particular with respect to more
productive sales agents, and has previously had and may continue to have a negative impact on our market share. These competitive market factors also
may continue to put upward pressure on the average share of commissions earned by independent sales agents and may impact our franchisees; such
franchisees have and may continue to seek reduced royalty fee arrangements or other incentives from us to offset the continued business pressures on such
franchisees, which would result in a reduction in royalty fees paid to us.
This competitive environment has continued throughout most of the COVID-19 crisis, particularly at the outset of the pandemic, when we took
proactive measures to preserve liquidity, including in connection with our recruitment and retention efforts. For additional information, see "Item 1.—
Business—Housing Market and Market Share" and "—Competition."
Non-Traditional Market Participants. While real estate brokers using historical real estate brokerage models typically compete for business primarily
on the basis of services offered, brokerage commission, reputation, utilization of technology and personal contacts, participants pursuing non-traditional
methods of marketing real estate may compete in other ways, including companies that employ technologies intended to disrupt historical real estate
brokerage models or minimize or eliminate the role traditional brokers and sales agents perform in the homesale transaction process.
A growing number of companies are competing in non-traditional ways for a portion of the gross commission income generated by homesale
transactions. For example, many iBuying business models seek to disintermediate real estate brokers
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and independent sales agents from buyers and sellers of homes by reducing or eliminating brokerage commissions that may be earned on those
transactions. In October 2020, we continued to evolve our agent-focused iBuying offerings through the launch of a joint venture with Home Partners of
America intended to expand the geographic reach of our RealSure program, which is available in 11 U.S. markets as of December 31, 2020. Under the
RealSure Sell program, sellers with qualifying properties receive a cash offer valid for 45 days immediately upon listing, and during this time frame have
the opportunity to pursue a better price by marketing their property with an affiliated independent sales agent. Sellers who are enrolled in RealSure Sell can
utilize RealSure Buy to make a more competitive offer on their next home before their current home is sold by leveraging their RealSure Sell cash offer.
In addition, the concentration and market power of the top listing aggregators allow them to monetize their platforms by a variety of actions, including
but not limited to, setting up competing brokerages and/or expanding their offerings to include products (including agent tools) and services ancillary to the
real estate transaction, such as title, escrow and mortgage origination services, that compete with services offered by us, charging significant referral, listing
and display fees, diluting the relationship between agents and brokers and between agents and the consumer, tying referrals to use of their products,
consolidating and leveraging data, and engaging in preferential or exclusionary practices to favor or disfavor other industry participants. These actions
divert and reduce the earnings of other industry participants, including our company owned and franchised brokerages. Aggregators could intensify their
current business tactics or introduce new programs that could be materially disadvantageous to our business and other brokerage participants in the industry
and such tactics could further increase pressures on the profitability of our company owned and franchised brokerages and affiliated independent sales
agents, reduce our franchisor service revenue and dilute our relationships with our franchisees and our and our franchisees' relationships with affiliated
independent sales agents and buyers and sellers of homes. For example, one dominant listing aggregator recently launched a brokerage with employee sales
agents in several locations to support its iBuying offering and has joined many local multiple listing services, known as MLSs, as a participating broker to
gain electronic access directly to real estate listings rather than relying on disparate electronic feeds from other brokers participating in the MLSs or MLS
syndication feeds.
New Development. Realogy Brokerage Group has relationships with developers, primarily in major cities, in particular New York City, to provide
marketing and brokerage services in new developments. New development closings can vary significantly from year to year due to timing matters that are
outside of our control, including long cycle times and irregular project completion timing. In addition, the new development industry has also experienced
significant disruption due to the COVID-19 crisis. Accordingly, earnings attributable to this business can fluctuate meaningfully from year to year,
impacting both homesale transaction volume and the share of gross commission income we realize on such transactions.
Relocation Spending. Global corporate spending on relocation services has continued to shift to lower cost relocation benefits as corporate clients
engage in cost reduction initiatives and/or restructuring programs, as well as changes in employment relocation trends. As a result of a shift in the mix of
services and number of services being delivered per move, our relocation operations have been increasingly subject to a competitive pricing environment
and lower average revenue per relocation. Lower volume growth, in particular with respect to global relocation activity, has also impacted the operating
results of our relocation operations. The COVID-19 crisis as well as recent U.S. immigration and visa restrictions have exacerbated these trends. These
factors are expected to continue to put pressure on the financial results of Cartus Relocation Services (part of the Realogy Franchise Group segment).
Leads Generation. Through Realogy Leads Group, a part of Realogy Franchise Group, we seek to provide high-quality leads to affiliated agents,
including through real estate benefit programs that provide home-buying and selling assistance to members of organizations such as credit unions and
interest groups that have established members who are buying or selling a home as well as to consumers and corporations who have expressed interest in a
certain brand, product or service (such as relocation services). We operate several real estate benefit programs, including a program with a large long-term
client as well as other programs we have launched in the past 18 months, including AARP Real Estate Benefits. There can be no assurance that we will be
able to maintain or expand these programs, but even if we are successful in these efforts, such programs may not generate a meaningful number of high-
quality leads.
®
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Existing Homesales
For the year ended December 31, 2020, NAR existing homesale transactions increased to 5.6 million homes or up 6% compared to 2019. For the year
ended December 31, 2020, homesale transactions on a combined basis for Realogy Franchise and Brokerage Groups increased 3% compared to 2019 due
primarily to a strong recovery in the residential real estate market which began late in the second quarter of 2020, following a period of sharp decline in
homesale transactions starting in the final weeks of the first quarter of 2020 due to the COVID-19 pandemic. We attribute the recovery to date to increased
demand driven by a favorable mortgage rate environment, certain favorable consumer trends, and low inventory contributing to higher average homesale
price, partially offset by the impact of competition, the loss of certain franchisees and the geographic concentration of Realogy Brokerage Group. The
annual and quarterly year-over-year trends in homesale transactions are as follows:
_______________
(a) Historical existing homesale data is as of the most recent NAR press release, which is subject to sampling error.
(b) Existing homesale data, on a seasonally adjusted basis, is as of the most recent Fannie Mae press release.
As of their most recent releases, NAR is forecasting existing homesale transactions to increase 15% in 2021 and to decrease 1% in 2022 while Fannie
Mae is forecasting existing homesale transactions to increase 7% in 2021 and to decrease 5% in 2022.
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Existing Homesale Price
In 2020, NAR existing homesale average price increased 8% compared to 2019. In 2020, average homesale price on a combined basis for Realogy
Franchise and Brokerage Groups increased 10% compared to 2019 which consisted of a 13% increase in average homesale price for Realogy Franchise
Group and a 6% increase in average homesale price for Realogy Brokerage Group. We believe that the delta between Realogy Brokerage Group and
Realogy Franchise Group in 2020 was primarily driven by strong performance by Realogy Franchise Group in the high-end market, in particular by one of
our franchised brands, as well as Realogy Brokerage Group's geographic footprint, in particular in New York City. We believe that the delta between
Realogy Franchise Group and NAR in 2020 was primarily driven by particularly strong performance by one of Realogy Franchise Group's brands in the
high-end of the market. The annual and quarterly year-over-year trends in the price of homes are as follows:
_______________
(a) Historical homesale price data is for existing homesale average price and is as of the most recent NAR press release.
(b) Existing homesale price data is for median price and is as of the most recent Fannie Mae press release.
As of their most recent releases, NAR is forecasting median existing homesale price to increase 7% in 2021 and 3% in 2022 while Fannie Mae is
forecasting median existing homesale price to increase 8% in 2021 and 3% in 2022.
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KEY DRIVERS OF OUR BUSINESSES
Within Realogy Franchise and Brokerage Groups, we measure operating performance using the following key operating metrics: (i) closed homesale
sides, which represents either the "buy" side or the "sell" side of a homesale transaction, (ii) average homesale price, which represents the average selling
price of closed homesale transactions, and (iii) average homesale broker commission rate, which represents the average commission rate earned on either
the "buy" side or "sell" side of a homesale transaction.
For Realogy Franchise Group, we also use net royalty per side, which represents the royalty payment to Realogy Franchise Group for each homesale
transaction side taking into account royalty rates, average broker commission rates, volume incentives achieved and other incentives. We utilize net royalty
per side as it includes the impact of changes in average homesale price as well as all incentives and represents the royalty revenue impact of each
incremental side.
For Realogy Brokerage Group, we also use gross commission income per side, which represents gross commission income divided by closed homesale
sides. Gross commission income includes commissions earned in homesale transactions and certain other activities, primarily leasing transactions. Realogy
Brokerage Group, as a franchisee of Realogy Franchise Group, pays a royalty fee of approximately 6% per transaction to Realogy Franchise Group from
the commission earned on a real estate transaction. The remainder of gross commission income is split between the broker (Realogy Brokerage Group) and
the independent sales agent in accordance with their applicable independent contractor agreement (which specifies the portion of the broker commission to
be paid to the agent), which varies by each agent agreement.
In Realogy Title Group, operating performance is evaluated using the following key metrics: (i) purchase title and closing units, which represent the
number of title and closing units we process as a result of home purchases, (ii) refinance title and closing units, which represent the number of title and
closing units we process as a result of homeowners refinancing their home loans, and (iii) average fee per closing unit, which represents the average fee we
earn on purchase title and refinancing title sides. Results are favorably impacted by the low mortgage rate environment. An increase or decrease in
homesale transactions will impact the financial results of Realogy Title Group; however, their financial results are not significantly impacted by a change in
homesale price.
The following table presents our drivers for the years ended December 31, 2020, 2019 and 2018. See "Results of Operations" below for a discussion as
to how these drivers affected our business for the periods presented.
Year Ended December 31,
Year Ended December 31,
2020
2019
% Change
2019
2018
% Change
Realogy Franchise Group (a)
Closed homesale sides
Average homesale price
Average homesale broker commission rate
Net royalty per side
Realogy Brokerage Group
Closed homesale sides
Average homesale price
Average homesale broker commission rate
Gross commission income per side
Realogy Title Group
Purchase title and closing units
Refinance title and closing units
Average fee per closing unit
1,090,345
355,214
2.48 %
353
333,736
553,081
2.43 %
13,990
149,126
65,324
2,213
$
$
$
$
$
1,061,500
314,769
2.47 %
327
325,652
522,282
2.41 %
13,296
146,210
26,589
2,297
$
$
$
$
$
3 %
13 %
1 bps
8 %
2 %
6 %
2 bps
5 %
2 %
146 %
(4)%
$
$
$
$
$
1,061,500
314,769
2.47 %
327
325,652
522,282
2.41 %
13,296
146,210
26,589
2,297
$
$
$
$
$
1,103,857
303,750
2.48 %
323
336,806
523,426
2.43 %
13,458
157,228
18,495
2,230
(4)%
4 %
(1) bps
1 %
(3)%
— %
(2) bps
(1)%
(7)%
44 %
3 %
_______________
(a)
Includes all franchisees except for Realogy Brokerage Group.
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A decline in the number of homesale transactions and/or decline in homesale prices could adversely affect our results of operations by: (i) reducing the
royalties we receive from our franchisees, (ii) reducing the commissions our company owned brokerage operations earn, (iii) reducing the demand for our
title, escrow and settlement and underwriting services, and (iv) increasing the risk of franchisee default due to lower homesale volume. Our results could
also be negatively affected by a decline in commission rates charged by brokers or greater commission payments to sales agents or by an increase in
volume or other incentives paid to franchisees.
With the exception of 2020, since 2014, we have experienced approximately a one basis point decline in the average homesale broker commission rate
each year, which we believe has been largely attributable to increases in average homesale prices (as higher priced homes tend to have a lower broker
commission) and, to a lesser extent, competitors providing fewer or similar services for a reduced fee.
Royalty fees are charged to all franchisees pursuant to the terms of the relevant franchise agreements and are included in each of the real estate brands'
franchise disclosure documents. Most of our third-party franchisees are subject to a 6% royalty rate and entitled to volume incentives, although a royalty
fee generally equal to 5% of franchisee commission (capped at a set amount per independent sales agent per year) is applicable to franchisees operating
under the capped fee model that was launched for our Better Homes and Gardens Real Estate franchise business in January 2019. Volume incentives are
calculated as a progressive percentage of the applicable franchisee's eligible annual gross commission income and generally result in a net or effective
royalty rate ranging from 6% to 3% for the franchisee (prior to taking into account other incentives that may be applicable to the franchisee). Volume
incentives increase or decrease as the franchisee's gross commission income generated increases or decreases, respectively. We have the right to adjust the
annual volume incentive tables on an annual basis in response to changing market conditions. In addition, certain of our franchisees (including some of our
largest franchisees) have a flat royalty rate of less than 6% and are not eligible for volume incentives.
®
Other incentives may also be used as consideration to attract new franchisees, grow franchisees (including through independent sales agent
recruitment) or extend existing franchise agreements, although in contrast to volume incentives, the majority of other incentives are not homesale
transaction based.
Transaction volume growth has exceeded royalty revenue growth due primarily to the growth in gross commission income generated by our top 250
franchisees and our increased use of other sales incentives, both of which directly impact royalty revenue. Over the past several years, our top 250
franchisees have grown faster than our other franchisees through organic growth and market consolidation. If the amount of gross commission income
generated by our top 250 franchisees continues to grow at a quicker pace relative to our other franchisees, we would expect our royalty revenue to continue
to increase, but at a slower pace than homesale transaction volume. Likewise, our royalty revenue would continue to increase, but at a slower pace than
homesale transaction volume, if the gross commission income generated by all of our franchisees grows faster than the applicable annual volume incentive
table increase or if we increase our use of standard volume or other incentives. However, in the event that the gross commission income generated by our
franchisees increases as a result of increased transaction volume, we would expect to recognize an increase in overall royalty payments to us.
We face significant competition from other national real estate brokerage brand franchisors for franchisees and we expect that the trend of increasing
incentives will continue in the future in order to attract, retain, and help grow certain franchisees. We expect to experience pressures on net royalty per side,
largely due to the impact of competitive market factors noted above, continued concentration among our top 250 franchisees, and the impact of affiliated
franchisees of our Better Homes and Gardens Real Estate brand moving to the "capped fee model" we adopted in 2019; however, these pressures were
offset by increases in homesale prices in the three and twelve-month periods ended December 31, 2020.
®
Realogy Brokerage Group has a significant concentration of real estate brokerage offices and transactions in geographic regions where home prices are
at the higher end of the U.S. real estate market, particularly the east and west coasts, while Realogy Franchise Group has franchised offices that are more
widely dispersed across the United States. Accordingly, operating results and homesale statistics may differ between Realogy Brokerage Group and
Realogy Franchise Group based upon geographic presence and the corresponding homesale activity in each geographic region. In addition, the share of
commissions earned by independent sales agents directly impacts the margin earned by Realogy Brokerage Group. Such share of commissions earned by
independent sales agents varies by region and commission schedules are generally progressive to incentivize sales agents to achieve higher levels of
production. Commission share has been and we expect will continue to be subject to upward pressure in favor of the independent sales agent for a variety
of factors, including more aggressive recruitment and retention activities taken by us and our competitors as well as growth in independent sales agent
teams.
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RESULTS OF OPERATIONS
Discussed below are our consolidated results of operations and the results of operations for each of our reportable segments. The reportable segments
presented below represent our segments for which separate financial information is available and which is utilized on a regular basis by our chief operating
decision maker to assess performance and to allocate resources. In identifying our reportable segments, we also consider the nature of services provided by
our segments. Management evaluates the operating results of each of our reportable segments based upon revenue and Operating EBITDA. Operating
EBITDA is defined by us as net income (loss) before depreciation and amortization, interest expense, net, income taxes, and other items that are not core to
the operating activities of the Company such as restructuring charges, former parent legacy items, gains or losses on the early extinguishment of debt,
impairments, gains or losses on discontinued operations and gains or losses on the sale of investments or other assets. Our presentation of Operating
EBITDA may not be comparable to similarly titled measures used by other companies.
Year Ended December 31, 2020 vs. Year Ended December 31, 2019
Our consolidated results comprised the following:
Net revenues
Total expenses
Loss before income taxes, equity in earnings and noncontrolling interests
Income tax (benefit) expense
Equity in earnings of unconsolidated entities
Net loss
Less: Net income attributable to noncontrolling interests
Net loss attributable to Realogy Holdings and Realogy Group
Year Ended December 31,
2019
2020
Change
$
$
6,221 $
6,812
(591)
(104)
(131)
(356)
(4)
(360) $
5,870 $
6,059
(189)
14
(18)
(185)
(3)
(188) $
351
753
(402)
(118)
(113)
(171)
(1)
(172)
Net revenues increased $351 million or 6% for the year ended December 31, 2020 compared with the year ended December 31, 2019 driven by higher
homesale transaction volume at Realogy Brokerage Group and Realogy Franchise Group and an increase in volume at Realogy Title Group due to a strong
recovery in the residential real estate market which began late in the second quarter of 2020, following a period of sharp decline in homesale transactions
starting in the final weeks of the first quarter of 2020 due to the COVID-19 pandemic. We attribute the recovery to date to increased demand driven by a
favorable mortgage rate environment and low inventory contributing to higher average homesale price. In addition, we have observed continued strength in
certain trends that we believe are largely driven by behavioral changes related to the COVID-19 crisis, including home buyer preferences for certain
geographies, including suburban locations and attractive tax and weather destinations and second home purchases.
Total expenses increased $753 million or 12% compared to 2019 primarily due to:
•
non-cash impairments of $682 million during the year ended December 31, 2020 compared to $271 million during the year ended December 31,
2019. Non-cash impairments during the year ended December 31, 2020 include:
◦
◦
◦
◦
◦
◦
a goodwill impairment charge of $413 million related to Realogy Brokerage Group during the first quarter of 2020;
an impairment charge of $30 million related to Realogy Franchise Group's trademarks during the first quarter of 2020;
$133 million of reserves recorded during the nine months ended September 30, 2020 (while Cartus Relocation Services was held for sale) to
reduce the net assets to the estimated proceeds which were included in Impairments in connection with the reclassification of Cartus
Relocation Services as continuing operations during the fourth quarter of 2020;
a goodwill impairment charge of $22 million related to Cartus Relocation Services during the fourth quarter of 2020;
an impairment charge of $34 million related to Cartus Relocation Services' trademarks during the fourth quarter of 2020; and
other asset impairments of $50 million primarily related to lease asset impairments,
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compared to a non-cash impairments during the year ended December 31, 2019, which includes a goodwill impairment charge of $237 million
related to Realogy Brokerage Group, a $22 million reduction to record net assets held for sale at the lower of carrying value or fair value, less
costs to sell, for Cartus Relocation Services which was presented as held for sale at December 31, 2019 and $12 million of other impairment
charges primarily related to lease asset impairments. See Note 5, "Goodwill and Intangible Assets", to the Consolidated Financial Statements for
additional information;
a $371 million increase in commission and other sales agent-related costs primarily due to an increase in homesale transaction volume as well as a
result of higher agent commission costs primarily driven by a shift in mix to more productive, higher compensated agents, the impact of
recruitment and retention efforts, and business and geographic mix;
a $15 million increase in restructuring costs;
an $8 million loss on the early extinguishment of debt during the year ended December 31, 2020 as a result of the refinancing transactions in June
2020 compared to a $5 million net gain on the early extinguishment of debt during the year ended December 31, 2019 primarily due to the
repurchase of Senior Notes during the third quarter of 2019; and
a $10 million increase in operating and general and administrative expenses primarily due to higher employee incentive accruals, partially offset
by lower employee-related, occupancy and other operating costs as a result of temporary COVID-19 related cost savings initiatives in the second
and third quarter of 2020,
•
•
•
•
partially offset by:
•
•
a $49 million decrease in marketing expense primarily due to the absence of in person meetings and conferences and lower advertising costs due
to the COVID-19 pandemic during 2020; and
a $4 million net decrease in interest expense primarily due to LIBOR rate decreases and lower revolver borrowings, partially offset by a $12
million increase in expense related to mark-to-market adjustments for interest rate swaps that resulted in losses of $51 million for the year ended
December 31, 2020 compared to losses of $39 million during the same period of 2019.
Equity in earnings were $131 million for the year ended December 31, 2020 compared to earnings of $18 million for the year ended December 31,
2019 primarily due to an improvement in earnings of Guaranteed Rate Affinity at Realogy Title Group. Equity in earnings for Guaranteed Rate Affinity
was $126 million, representing approximately 17% of the Company's Operating EBITDA for the year ended December 31, 2020, increasing by $111
million from $15 million for the year ended December 31, 2019. This improvement was the result of the low mortgage rate environment, an increase in
refinancing transactions and improved margins in the venture. Equity in earnings for Realogy Title Group's other equity method investments was $5 million
for the year ended December 31, 2020 which increased by $2 million from $3 million for the year ended December 31, 2019.
During the year ended December 31, 2020, we incurred $67 million of restructuring costs primarily related to the Company's restructuring program
focused on office consolidation and instituting operational efficiencies to drive profitability. Additional facility and operational efficiencies were identified
and implemented in the second half of 2020 and additional facility initiatives are expected in 2021. The two most significant lease impairments recognized
by the Company are the corporate headquarters in Madison, New Jersey which has a lease term expiring in December 2029 for which approximately 44%
of the space (approximately 120,000 square feet) is impaired and the relocation service's main corporate operations in Danbury, Connecticut which has a
lease term expiring in November 2030 with an early termination date in November 2025. The Company expects the estimated total cost of the program to
be approximately $168 million, with $112 million incurred to date and $56 million remaining primarily related to future expenses as a result of reducing the
leased-office footprints at the locations discussed above. See Note 12, "Restructuring Costs", to the Consolidated Financial Statements for additional
information.
The provision for income taxes was a benefit of $104 million for the year ended December 31, 2020 compared to an expense of $14 million for the
year ended December 31, 2019. Our effective tax rate was 23% and negative 8% for the year ended December 31, 2020 and 2019, respectively. See Note
11, "Income Taxes", to the Consolidated Financial Statements for additional information and a reconciliation of the Company’s effective income tax rate.
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The following table reflects the results of each of our reportable segments during the years ended December 31, 2020 and 2019:
Revenues (a)
Operating
EBITDA
Operating EBITDA
Margin
2020
2019
$ Change % Change
2020
2019
$ Change % Change
2020
2019
Change
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
Total Company
$
$
1,059 $
4,742
736
(316)
6,221 $
1,158
4,409
596
(293)
5,870
(99)
333
140
(23)
351
(9)% $
8
23
*
6 % $
Less: Depreciation and amortization
Interest expense, net
Income tax (benefit) expense
Restructuring costs, net (b)
Impairments (c)
Former parent legacy cost, net (d)
Loss (gain) on the early extinguishment of debt (e)
Net loss attributable to Realogy Holdings and Realogy Group
$
_______________
594 $
48
226
(142)
726 $
186
246
(104)
67
682
1
8
(360) $
616
4
68
(98)
590
195
250
14
52
271
1
(5)
(188)
(22)
44
158
(44)
136
(4)%
1,100
232
*
56 %
1
31
53 %
—
11
23 %
12 %
10 %
3
1
20
2
* not meaningful
(a)
Includes the elimination of transactions between segments, which consists of intercompany royalties and marketing fees paid by Realogy Brokerage Group of $316
million and $293 million during the years ended December 31, 2020 and 2019, respectively.
(b) Restructuring charges incurred for the year ended December 31, 2020 include $15 million at Realogy Franchise Group, $37 million at Realogy Brokerage Group, $4
million at Realogy Title Group and $11 million at Corporate and Other. Restructuring charges incurred for the year ended December 31, 2019 include $14 million at
Realogy Franchise Group, $25 million at Realogy Brokerage Group, $3 million at Realogy Title Group and $10 million at Corporate and Other.
(c) Non-cash impairments for the year ended December 31, 2020 include:
•
•
•
a goodwill impairment charge of $413 million related to Realogy Brokerage Group during the first quarter of 2020;
an impairment charge of $30 million related to Realogy Franchise Group's trademarks during the first quarter of 2020;
$133 million of reserves recorded during the nine months ended September 30, 2020 (while Cartus Relocation Services was held for sale) to reduce the net assets
to the estimated proceeds which were included in Impairments in connection with the reclassification of Cartus Relocation Services as continuing operations
during the fourth quarter of 2020;
a goodwill impairment charge of $22 million related to Cartus Relocation Services during the fourth quarter of 2020;
an impairment charge of $34 million related to Cartus Relocation Services' trademarks during the fourth quarter of 2020; and
other asset impairments of $50 million primarily related to lease asset impairments.
•
•
•
Non-cash impairments for the year ended December 31, 2019 include a goodwill impairment charge of $237 million related to Realogy Brokerage Group, a $22
million reduction to record net assets held for sale at the lower of carrying value or fair value, less costs to sell, for Cartus Relocation Services which was presented as
held for sale at December 31, 2019 and $12 million of other impairment charges primarily related to lease asset impairments.
Former parent legacy items are recorded in Corporate and Other.
Loss (gain) on the early extinguishment of debt is recorded in Corporate and Other. During the year ended December 31, 2019, the Company recorded a net gain on
the early extinguishment of debt of $5 million which consisted of a $10 million gain as a result of the repurchase of Senior Notes completed in the third quarter of
2019, partially offset by a $5 million loss as a result of the refinancing transactions in the first quarter of 2019.
(d)
(e)
As described in the aforementioned table, Operating EBITDA margin for "Total Company" expressed as a percentage of revenues increased 2
percentage points to 12% from 10% for the year ended December 31, 2020 compared to 2019. On a segment basis, Realogy Franchise Group's margin
increased 3 percentage points to 56% from 53% primarily due to an increase in royalty revenue as a result of an increase in homesale transaction volume,
partially offset by a decrease in revenue related to the early termination of third party listing fee agreements. Realogy Brokerage Group's margin increased
1 percentage point to 1% from zero primarily due to lower operating expenses principally driven by temporary COVID-19 related cost savings initiatives,
partially offset by higher agent commission costs driven by a shift in mix to more productive, higher compensated agents, the impact of recruiting and
retention efforts, as well as business and geographic mix. Realogy
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Title Group's margin increased 20 percentage points to 31% from 11% for the year ended December 31, 2020 compared to 2019 primarily due to a $111
million increase in equity in earnings of Guaranteed Rate Affinity as a result of the low mortgage rate environment, an increase in refinancing transactions
and improved margins in the venture, as well as an increase in underwriter, refinance and resale activity at Realogy Title Group.
Corporate and Other Operating EBITDA for the year ended December 31, 2020 declined $44 million to negative $142 million primarily due to higher
employee incentive accruals.
Realogy Franchise and Brokerage Groups on a Combined Basis
The following table reflects Realogy Franchise and Brokerage Groups' results before the intercompany royalties and marketing fees as well as on a
combined basis to show the Operating EBITDA contribution of these business segments to the overall Operating EBITDA of the Company. The Operating
EBITDA margin for the combined segments remained flat at 12% during the year ended December 31, 2020 compared to 2019:
Revenues
2020
2019
$ Change
%
Change
Operating EBITDA
2020
2019
$ Change
%
Change
Operating EBITDA
Margin
2020
2019
Change
Realogy Franchise Group (a)
Realogy Brokerage Group (a)
Realogy Franchise and Brokerage
Groups Combined
$
743 $
4,742
865
4,409
$ 5,485 $ 5,274
(122)
333
211
(14)% $
8
278 $ 323
297
364
4 % $
642 $ 620
(45)
67
22
(14)%
23
4 %
37 %
8
12 %
37 %
7
12 %
—
1
—
_______________
(a)
The segment numbers noted above do not reflect the impact of intercompany royalties and marketing fees paid by Realogy Brokerage Group to Realogy Franchise
Group of $316 million and $293 million during the years ended December 31, 2020 and 2019, respectively.
Realogy Franchise Group
Revenues decreased $99 million to $1,059 million and Operating EBITDA decreased $22 million to $594 million for the year ended December 31,
2020 compared with 2019.
Third-party domestic franchisee royalty revenue increased $35 million primarily due to a 16% increase in homesale transaction volume at Realogy
Franchise Group, which consisted of a 13% increase in average homesale price and a 3% increase in existing homesale transactions, and a $24 million
increase in intercompany royalties received from Realogy Brokerage Group.
Realogy Franchise Group revenue includes intercompany royalties received from Realogy Brokerage Group of $306 million and $282 million during
the years ended December 31, 2020 and 2019, respectively, which are eliminated in consolidation against the expense reflected in Realogy Brokerage
Group's results.
Royalty revenue increases were offset by:
•
•
a $113 million decrease in service and other revenue primarily related to a $110 million decrease in relocation service revenue, driven by lower
volume largely related to the COVID-19 pandemic, and a decrease in revenues from our lead generation and relocation operations, driven by
lower volume and lead transactions primarily due to discontinuation of the USAA real estate benefit program that ceased new enrollments in the
third quarter of 2019, which at the time was our largest real estate benefit program;
a $28 million decrease in registration revenue and brand marketing fund revenue (associated with the waiver of marketing fees from affiliates in
the second quarter of 2020 in response to the COVID-19 pandemic), which had a related expense decrease of $37 million resulting in a net $9
million net positive impact on Operating EBITDA, due to the absence of in person meetings and conferences and lower advertising costs due to
the COVID-19 pandemic; and
•
a $17 million decrease in revenue related to the early termination of third party listing fee agreements.
The $22 million decrease in Operating EBITDA was primarily due to the $99 million decrease in revenues discussed above and $7 million of higher
expense for bad debt primarily due to the early termination of third party listing fee agreements. These Operating EBITDA decreases were partially offset
by a $47 million decrease in employee and other operating costs principally due to cost savings initiatives, including temporary COVID-19 related cost
savings initiatives
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during the second and third quarters of 2020, partially offset by higher employee incentive accruals, and the $37 million decrease in marketing expense
discussed above.
Realogy Brokerage Group
Revenues increased $333 million to $4,742 million and Operating EBITDA increased $44 million to $48 million for the year ended December 31,
2020 compared with 2019.
The revenue increase of $333 million was primarily driven by a 9% increase in homesale transaction volume at Realogy Brokerage Group which
primarily consisted of a 6% increase in average homesale price and a 2% increase in existing homesale transactions. There was a strong recovery in the
residential real estate market which began in the late second quarter of 2020 following a period of sharp decline in homesale transactions starting in the
final weeks of the first quarter of 2020.
Operating EBITDA increased $44 million primarily due to:
•
•
•
•
the $333 million increase in revenues discussed above;
a $76 million decrease in employee-related, occupancy and other operating costs due primarily to temporary COVID-19 related cost savings
initiatives, partially offset by higher employee incentive accruals;
a $27 million decrease in marketing expense due to lower advertising costs as a result of the COVID-19 pandemic; and
a $3 million gain on the sale of assets,
partially offset by:
•
•
a $371 million increase in commission expenses paid to independent sales agents from $3,156 million for the year ended December 31, 2019 to
$3,527 million for the year ended December 31, 2020. Commission expense increased primarily as a result of the impact of higher homesale
transaction volume as discussed above, as well as higher agent commission costs primarily driven by a shift in mix to more productive, higher
compensated agents, the impact of recruiting and retention efforts, as well as business and geographic mix; and
a $24 million increase in royalties paid to Realogy Franchise Group from $282 million during the year ended December 31, 2019 to $306 million
during the year ended December 31, 2020 associated with the homesale transaction volume increase as described above.
Realogy Title Group
Revenues increased $140 million to $736 million and Operating EBITDA increased $158 million to $226 million for the year ended December 31,
2020 compared with 2019.
Revenues increased $140 million primarily as a result of a $68 million increase in underwriter revenue (including a $61 million increase in underwriter
revenue with unaffiliated agents, which had a $10 million net positive impact on Operating EBITDA due to the related expense increase of $51 million)
and a $50 million increase in refinance revenue due to an increase in activity in the refinance market driven by the favorable interest rate environment. In
addition there was a $21 million increase in resale revenue attributable to increased purchase unit activity due to a strong recovery in the residential real
estate market which began in the late second quarter of 2020 following a period of sharp decline in homesale transactions starting in the final weeks of the
first quarter of 2020.
Operating EBITDA increased $158 million primarily as a result of the $140 million increase in revenues discussed above and a $113 million increase
in equity in earnings mostly related to Guaranteed Rate Affinity due to the favorable mortgage rate environment and improved margins in the venture.
These increases were partially offset by a $51 million increase in variable operating costs related to the increase in underwriter revenue with unaffiliated
agents discussed above where the revenue and expense are recorded on a gross basis and a $44 million increase in employee and other operating costs due
to higher variable costs as a result of higher volume and higher employee incentive accruals, partially offset by temporary COVID-19 related cost savings
initiatives.
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Table of Contents
Year Ended December 31, 2019 vs. Year Ended December 31, 2018
Our consolidated results comprised the following:
Net revenues
Total expenses
(Loss) income before income taxes, equity in (earnings) losses and noncontrolling interests
Income tax expense
Equity in (earnings) losses of unconsolidated entities
Net (loss) income
Less: Net income attributable to noncontrolling interests
Net (loss) income attributable to Realogy Holdings and Realogy Group
Year Ended December 31,
2018
2019
Change
$
$
5,870 $
6,059
(189)
14
(18)
(185)
(3)
(188) $
6,079 $
5,870
209
65
4
140
(3)
137 $
(209)
189
(398)
(51)
(22)
(325)
0
(325)
Net revenues decreased $209 million or 3% for the year ended December 31, 2019 compared with the year ended December 31, 2018 primarily driven
by lower homesale transaction volume at Realogy Brokerage Group.
Total expenses increased $189 million or 3% compared to 2018 primarily due to:
•
•
•
non-cash impairments of $271 million including a goodwill impairment charge of $237 million during the third quarter of 2019 (which reduced
the net carrying value of Realogy Brokerage Group by $180 million after accounting for the related income tax benefit of $57 million), a $22
million adjustment to record net assets held for sale at the lower of carrying value or fair value, less costs to sell, for Cartus Relocation Services
which was presented as held for sale at December 31, 2019 and $12 million of other impairment charges primarily related to lease asset
impairments;
a $60 million net increase in interest expense primarily due to a $35 million net expense related to our mark-to-market adjustments for our interest
rate swaps that resulted in losses of $39 million for the year ended December 31, 2019 compared to losses of $4 million during the same period of
2018, and a $25 million increase in interest expense primarily due to the refinancing of Senior Notes in the first quarter of 2019; and
an increase of $10 million in variable operating costs at Realogy Title Group primarily due to an increase in refinance revenue and underwriter
revenue.
The expense increases were partially offset by:
•
•
•
a $126 million decrease in commission and other sales agent-related costs primarily as a result of the impact of lower homesale transactions at
Realogy Brokerage Group;
a $5 million net gain on the early extinguishment of debt during the year ended December 31, 2019 compared to a $7 million loss on the early
extinguishment of debt during the year ended December 31, 2018; and
a $9 million decrease in employee-related costs, professional fees and other operating costs.
Earnings from equity investments were $18 million for the year ended December 31, 2019 compared to losses of $4 million for the year ended
December 31, 2018 primarily due to an improvement in earnings of Guaranteed Rate Affinity.
During the year ended December 31, 2019, we incurred $52 million of restructuring costs primarily related to the Company's restructuring program
focused on office consolidation and instituting operational efficiencies to drive profitability.
The provision for income taxes was an expense of $14 million for the year ended December 31, 2019 compared to an expense of $65 million for the
year ended December 31, 2018.
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The following table reflects the results of each of our reportable segments during the years ended December 31, 2019 and 2018:
Revenues (a)
Operating EBITDA
Operating EBITDA
Margin
2019
2018
$ Change % Change
2019
2018
$ Change % Change
2019
2018
Change
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
$
Total Company
Less: Depreciation and amortization (b)
$
1,158 $
4,409
596
(293)
5,870 $
1,198
4,607
580
(306)
6,079
(40)
(198)
16
13
(209)
(3)% $
(4)
3
(3)% $
*
Interest expense, net
Income tax expense
Restructuring costs, net (c)
Impairments (d)
Former parent legacy cost, net (e)
(Gain) loss on the early extinguishment of debt (e)
Net (loss) income attributable to Realogy Holdings and Realogy Group
$
(34)
(40)
19
(13)
(68)
(5)%
(91)
39
*
53 %
—
11
54 %
1
8
(10)%
10 %
11 %
(1)
(1)
3
(1)
616 $
4
68
(98)
590 $
195
250
14
52
271
1
(5)
(188) $
650
44
49
(85)
658
197
190
65
58
—
4
7
137
_______________
* not meaningful
(a)
Includes the elimination of transactions between segments, which consists of intercompany royalties and marketing fees paid by Realogy Brokerage Group of $293
million and $306 million during the years ended December 31, 2019 and 2018, respectively.
(b) Depreciation and amortization for the year ended December 31, 2018 includes $2 million of amortization expense related to Guaranteed Rate Affinity's purchase
accounting included in the "Equity in (earnings) losses of unconsolidated entities" line on the Consolidated Statement of Operations.
(c) Restructuring charges incurred for the year ended December 31, 2019 include $14 million at Realogy Franchise Group, $25 million at Realogy Brokerage Group, $3
million at Realogy Title Group and $10 million at Corporate and Other. Restructuring charges incurred for the year ended December 31, 2018 include $14 million at
Realogy Franchise Group, $37 million at Realogy Brokerage Group, $4 million at Realogy Title Group and $3 million at Corporate and Other.
(d) Non-cash impairments for the year ended December 31, 2019 include a goodwill impairment charge of $237 million during the third quarter (which reduced the net
carrying value of Realogy Brokerage Group by $180 million after accounting for the related income tax benefit of $57 million), a $22 million adjustment to record net
assets held for sale at the lower of carrying value or fair value, less costs to sell, for Cartus Relocation Services which was presented as held for sale at December 31,
2019 and $12 million of other impairment charges primarily related to lease asset impairments.
Former parent legacy items and (Gain) loss on the early extinguishment of debt are recorded in Corporate and Other. During the year ended December 31, 2019, the
Company recorded a gain on the early extinguishment of debt of $5 million which consisted of a $10 million gain as a result of the repurchase of Senior Notes
completed in the third quarter of 2019, partially offset by a $5 million loss as a result of the refinancing transactions in the first quarter of 2019.
(e)
As described in the aforementioned table, Operating EBITDA margin for "Total Company" expressed as a percentage of revenues decreased 1
percentage point to 10% from 11% for the year ended December 31, 2019 compared to 2018. On a segment basis, Realogy Franchise Group's margin
decreased 1 percentage point to 53% from 54% primarily due to a decrease in royalty revenues partially offset by a decrease in employee-related costs.
Realogy Brokerage Group's margin decreased 1 percentage point to zero from 1% primarily due to lower transaction volume during 2019 compared to
2018. Realogy Title Group's margin increased 3 percentage points to 11% from 8% for the year ended December 31, 2019 compared to 2018 primarily as a
result of improved earnings from equity method investments.
Corporate and Other Operating EBITDA for the year ended December 31, 2019 declined $13 million to negative $98 million primarily due to an
increase in employee-related costs, professional fees and other costs.
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Table of Contents
Realogy Franchise and Brokerage Groups on a Combined Basis
The following table reflects Realogy Franchise and Brokerage Groups' results before the intercompany royalties and marketing fees, as well as on a
combined basis to show the Operating EBITDA contribution of these business units to the overall Operating EBITDA of the Company. The Operating
EBITDA margin for the combined segments decreased 1 percentage point from 13% to 12% primarily due to lower transaction volume during the year
ended December 31, 2019 compared to 2018:
Revenues
2019
2018
Change
%
Change
Operating
EBITDA
2019
2018
Change
%
Change
Operating EBITDA
Margin
2019
2018
Change
Realogy Franchise Group (a)
Realogy Brokerage Group (a)
Realogy Franchise and Brokerage
Groups Combined
$
865 $
4,409
892
4,607
$ 5,274 $ 5,499
(27)
(198)
(225)
(3)% $ 323 $ 344
350
297
(4)
(4)% $ 620 $ 694
(21)
(53)
(74)
(6)%
(15)
(11)%
37 %
7
12 %
39 %
8
13 %
(2)
(1)
(1)
_______________
(a)
The segment numbers noted above do not reflect the impact of intercompany royalties and marketing fees paid by Realogy Brokerage Group to Realogy Franchise
Group of $293 million and $306 million during the years ended December 31, 2019 and 2018, respectively.
Realogy Franchise Group
Revenues decreased $40 million to $1,158 million and Operating EBITDA decreased $34 million to $616 million for the year ended December 31,
2019 compared with 2018.
Revenues decreased $40 million primarily as a result of:
•
•
•
•
a $29 million decrease in service and other revenue primarily related to a $22 million net decrease in revenue from our relocation and lead
generation operations driven by lower volume;
a $13 million decrease in intercompany royalties received from Realogy Brokerage Group;
an $8 million decrease in third-party domestic franchisee royalty revenue primarily due to flat homesale transaction volume with an increase in the
number of transactions closed by our top 250 franchisees, the impact of the "capped fee model" that was launched for our Better Homes and
Gardens Real Estate franchise business in January 2019 and a decrease in the average broker commission rate; and
®
a $2 million decrease in international royalties,
partially offset by a $3 million increase in international area development fee revenue as a result of contract terminations of non-performing master
franchisors.
Registration revenue and brand marketing fund revenue increased $9 million and related expenses increased $11 million, primarily due to the level and
timing of advertising spending and conferences including the RGX event during 2019 compared with 2018.
Realogy Franchise Group revenue includes intercompany royalties received from Realogy Brokerage Group of $282 million and $295 million during
the years ended December 31, 2019 and 2018, respectively, which are eliminated in consolidation against the expense reflected in Realogy Brokerage
Group's results.
The $34 million decrease in Operating EBITDA was principally due to the $23 million decrease in royalty revenues, the $29 million decrease in
service and other revenues and the net $2 million of marketing expense discussed above, as well as $3 million higher expense for bad debt and notes
reserves, partially offset by a $17 million decrease in net employee-related and other costs primarily due to cost savings initiatives and a $3 million increase
in international area development fee revenue as a result of contract terminations discussed above.
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Realogy Brokerage Group
Revenues decreased $198 million to $4,409 million and Operating EBITDA decreased $40 million to $4 million for the year ended December 31, 2019
compared with 2018.
The revenue decrease of $198 million was primarily driven by a 4% decrease in homesale transaction volume at Realogy Brokerage Group. Realogy
Brokerage Group saw lower transaction volume primarily driven by the competitive environment as well as our geographic concentration.
Operating EBITDA decreased $40 million primarily due to the $198 million decrease in revenues discussed above partially offset by:
•
•
•
a $126 million decrease in commission expenses paid to independent sales agents from $3,282 million for the year ended December 31, 2018 to
$3,156 million for the year ended December 31, 2019. Commission expense decreased primarily as a result of the impact of lower homesale
transaction volume as discussed above;
a $19 million decrease in other costs including occupancy costs, employee-related costs and other operating costs; and
a $13 million decrease in royalties paid to Realogy Franchise Group from $295 million for the year ended December 31, 2018 to $282 million in
2019.
Realogy Title Group
Revenues increased $16 million to $596 million and Operating EBITDA increased $19 million to $68 million for the year ended December 31, 2019
compared with 2018.
Revenues increased $16 million primarily as a result of a $20 million increase in refinance revenue due to an increase in activity in the refinance
market and a $14 million increase in underwriter revenue due to an increase of underwriter premiums as a result of a shift in mix to unaffiliated agents,
partially offset by a $17 million decrease in resale revenue due to a decline in purchase transactions.
Operating EBITDA increased $19 million primarily as a result of the $16 million increase in revenue discussed above and a $20 million increase in
earnings from equity investments primarily related to Guaranteed Rate Affinity during the year ended December 31, 2019 compared with 2018. These
increases were partially offset by an increase of $10 million in operating costs primarily due to an increase in refinance revenue and underwriter revenue
with unaffiliated agents where the revenue and expense is recorded on a gross basis and a $7 million increase in employee related and other costs.
FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES
Financial Condition
Total assets
Total liabilities
Total equity
December 31, 2020
December 31, 2019
Change
$
$
6,934
5,167
1,767
$
7,543
5,447
2,096
(609)
(280)
(329)
For the year ended December 31, 2020, total assets decreased $609 million primarily due to:
•
•
•
•
•
•
a $550 million decrease in goodwill primarily as a result of the impairments at Realogy Brokerage Group and Cartus Relocations Services during
2020;
a $110 million net decrease in franchise agreements and other amortizable intangible assets primarily due to amortization;
a $100 million net decrease in operating lease assets;
a $64 million decrease in trademarks as a result of the impairments at Realogy Franchise Group during 2020 related to franchise tradenames and
the relocation tradename;
a $64 million decrease in relocation receivables due to lower volume; and
a $25 million decrease in property and equipment,
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partially offset by:
•
•
a $257 million increase in cash and cash equivalents; and
a $43 million increase in other current and non-current assets primarily related to an increase in our investment in Guaranteed Rate Affinity due to
higher equity earnings partially offset by dividends received, an increase in prepaid incentives and an increase in marketable securities due to the
reinvestment of certificates of deposit at Realogy Title Group.
For the year ended December 31, 2020, total liabilities decreased $280 million primarily due to:
•
•
•
•
•
a $238 million decrease in corporate debt primarily due to lower borrowings under the Revolving Credit Facility and quarterly amortization
payments on the term loan facilities;
a $114 million decrease in deferred tax liabilities primarily due to the recognition of an income tax benefit of $99 million related to the goodwill
impairment charge at Realogy Brokerage Group;
a $100 million decrease in securitization obligations;
a $65 million decrease in operating lease liabilities; and
a $9 million decrease in accounts payable,
partially offset by:
•
•
a $195 million increase in accrued expenses and other current liabilities primarily due to higher employee-related accruals; and
a $51 million increase in other non-current liabilities primarily due to mark-to-market adjustments on the Company's interest rate swaps.
Total equity decreased $329 million primarily due to a net loss of $360 million, primarily driven by impairments of $682 million during the year ended
December 31, 2020, partially offset by a $34 million increase in additional paid in capital related to the Company's stock-based compensation activity for
the year ended December 31, 2020.
Liquidity and Capital Resources
We have historically satisfied our liquidity needs with cash flows from operations and funds available under our Revolving Credit Facility and
securitization facilities. Our primary liquidity needs have been to service our debt and finance our working capital and capital expenditures. We currently
expect to prioritize investing in our business and reducing indebtedness. Accordingly, as of December 31, 2020, we had no outstanding borrowings under
our Revolving Credit Facility, representing a reduction of $190 million as compared to the amount drawn on December 31, 2019. Additionally, we
discontinued acquiring stock under our share repurchase programs in the first quarter of 2019 and discontinued our quarterly dividend in the fourth quarter
of 2019.
We are significantly encumbered by our debt obligations. As of December 31, 2020, our total debt, excluding our securitization obligations, was
$3,239 million compared to $3,472 million as of December 31, 2019. Our liquidity position has been and is expected to continue to be negatively impacted
by the interest expense on our debt obligations, which could be intensified by a significant increase in LIBOR (or any replacement rate) or ABR.
In January and February 2021, Realogy Group entered into refinancing transactions, including the issuance in the aggregate of $900 million of 5.75%
Senior Notes due 2029 (the proceeds of which were used to pay down $250 million of the Term Loan A Facility and $655 million of the Term Loan B
Facility) and the amendments of the Senior Secured Credit Agreement and Term Loan A Agreement (the "2021 Amendments"). The 2021 Amendments
provide for the extension of the maturity of a portion of the remaining balance of the Term Loan A facility from 2023 to 2025 and the extension of the
maturity of a portion of the Revolving Credit Facility from 2023 to 2025, in each case subject to certain earlier springing maturity dates. The 2021
Amendments also reduce the maximum permitted senior secured leverage ratio (the financial covenant under such agreements) under the Senior Secured
Credit and Term Loan A Agreements to below the levels that had been permitted under the amendments to the Senior Secured Credit Agreement and Term
Loan A Agreement entered into by the Company in July 2020 (the "2020 Amendments"). As was the case under the 2020 Amendments, the revised senior
secured leverage ratio will remain in place through the second quarter of 2022, unless earlier terminated by us, and on and after the second quarter of 2022,
the senior secured leverage ratio will return to 4.75 to 1.00 (which was the applicable level prior to the effectiveness of the 2020 and 2021 Amendments).
See Note 9, "Short and Long-Term Debt", and Note 20, "Subsequent Events", to the Consolidated Financial Statements for additional information.
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At December 31, 2020, we were in compliance with the financial covenant in each of the Senior Secured Credit Agreement and the Term Loan A
Agreement with a senior secured leverage ratio of 1.70 to 1.00 (as compared to the maximum ratio of 5.25 to 1.00 permitted under the 2021 Amendments
for such period). We believe that we will continue to be in compliance with the senior secured leverage ratio and meet our cash flow needs during the next
twelve months.
Under the 2020 Amendments, we are restricted from making certain restricted payments, including dividend payments or share repurchases during the
covenant period. The covenants in the indentures governing the 9.375% Senior Notes, 5.75% Senior Notes and 7.625% Senior Secured Second Lien Notes
further restrict our ability to make dividend payments or repurchase shares in any amount unless the Company's consolidated leverage ratio is below 4.00 to
1.00. See Note 9, "Short and Long-Term Debt", to the Consolidated Financial Statements for additional information.
For additional information, see below under the header "Financial Obligations—Covenants under the Senior Secured Credit Facility, Term Loan A
Facility and Indentures".
We will continue to evaluate potential refinancing and financing transactions, subject to the restrictions during the covenant period described in the
2020 Amendments, including refinancing certain tranches of our indebtedness and extending maturities, among other potential alternatives. There can be
no assurance as to which, if any, of these alternatives we may pursue as the choice of any alternative will depend upon numerous factors such as market
conditions, our financial performance and the limitations applicable to such transactions under our existing financing agreements and the consents we may
need to obtain under the relevant documents. Financing may not be available to us on commercially reasonable terms, on terms that are acceptable to us, or
at all. Any future indebtedness may impose various additional restrictions and covenants on us which could limit our ability to respond to market
conditions, to make capital investments or to take advantage of business opportunities.
Historically, operating results and revenues for all of our businesses have been strongest in the second and third quarters of the calendar year, although
the strong recovery in the second half of 2020 resulted in higher than historic operating results and revenues in the fourth quarter of 2020. A significant
portion of the expenses we incur in our real estate brokerage operations are related to marketing activities and commissions and therefore, are variable.
However, many of our other expenses, such as interest payments, facilities costs and certain personnel-related costs, are fixed and cannot be reduced during
the seasonal fluctuations in the business. Consequently, our need to borrow under the Revolving Credit Facility and corresponding debt balances are
generally at their highest levels at or around the end of the first quarter of every year.
We may from time to time seek to repurchase our outstanding Unsecured Notes or 7.625% Senior Secured Second Lien Notes through tender offers,
open market purchases, privately negotiated transactions or otherwise. Such repurchases, if any, will depend on prevailing market conditions, our liquidity
requirements, contractual restrictions and other factors.
In addition, we are required to pay quarterly amortization payments for the Term Loan A Facility and Term Loan B Facility. On a pro forma basis,
giving effect to the refinancing transaction that took place in January 2021 and the completion of the 2021 Amendments, we expect payments for 2021 to
total $4 million and $11 million for the Term Loan A Facility and Term Loan B Facility, respectively.
We have historically utilized net operating losses to offset the majority of our federal and state income tax payments. Based upon current financial
projections, we expect that we will utilize the majority of our remaining net operating losses during 2022.
If the recovery of the residential real estate market were to materially slow or reverse itself, if the economy as a whole does not improve or continues
to weaken or if the broader real estate industry (including REITs, commercial and rental markets) were to experience a significant downturn, our business,
financial condition and liquidity may be materially adversely affected, including our ability to access capital, grow our business and return capital to
stockholders.
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Cash Flows
Year ended December 31, 2020 vs. Year ended December 31, 2019
At December 31, 2020, we had $523 million of cash, cash equivalents and restricted cash, an increase of $257 million compared to the balance of $266
million at December 31, 2019. The following table summarizes our cash flows for the years ended December 31, 2020 and 2019:
Cash provided by (used in):
Operating activities
Investing activities
Financing activities
Effects of change in exchange rates on cash, cash equivalents and restricted cash
Net change in cash, cash equivalents and restricted cash
Year Ended December 31,
2020
2019
Change
$
$
748 $
(90)
(402)
1
257 $
371 $
(128)
(215)
—
28 $
377
38
(187)
1
229
For the year ended December 31, 2020, $377 million more cash was provided by operating activities compared to the same period in 2019 principally
due to:
•
•
•
•
•
$242 million less cash used for accounts payable, accrued expenses and other liabilities;
$98 million more cash from dividends received primarily from Guaranteed Rate Affinity;
$35 million more cash provided by operating results;
$25 million less cash used for other assets; and
$9 million more cash provided by the net change in relocation and trade receivables,
partially offset by $32 million more cash used for other operating activities.
For the year ended December 31, 2020, we used $38 million less cash for investing activities compared to the same period in 2019 primarily due to:
•
•
•
$24 million less cash used for property and equipment additions;
$23 million more cash provided from the sale of assets; and
$7 million less cash used for investments in unconsolidated entities,
partially offset by $16 million more cash used for other investing activities primarily due to the reinvestment of certificates of deposit.
For the year ended December 31, 2020, $402 million of cash was used in financing activities compared to $215 million of cash used during the same
period in 2019. For the year ended December 31, 2020, $402 million of cash was used as follows:
•
•
•
•
•
•
$190 million repayment of borrowings under the Revolving Credit Facility;
$99 million net decrease in securitization borrowings;
$43 million of quarterly amortization payments on the term loan facilities;
$41 million of other financing payments primarily related to finance leases;
$22 million of cash paid primarily as a result of the refinancing transactions in the second quarter of 2020; and
$5 million of tax payments related to net share settlement for stock-based compensation.
For the year ended December 31, 2019, $215 million of cash was used as follows:
•
•
•
•
•
•
$80 million repayment of borrowings under the Revolving Credit Facility;
$31 million of dividend payments;
$30 million of quarterly amortization payments on the term loan facilities;
$26 million net decrease in securitization borrowings;
$22 million of other financing payments primarily related to finance leases;
$20 million for the repurchase of our common stock;
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•
•
$6 million of tax payments related to net share settlement for stock-based compensation; and
$3 million for payments of contingent consideration,
partially offset by $3 million of net cash received as a result of the refinancing transactions in 2019.
Year ended December 31, 2019 vs. Year ended December 31, 2018
At December 31, 2019, we had $266 million of cash, cash equivalents and restricted cash, an increase of $28 million compared to the balance of $238
million at December 31, 2018. The following table summarizes our cash flows for the years ended December 31, 2019 and 2018:
Cash provided by (used in):
Operating activities
Investing activities
Financing activities
Effects of change in exchange rates on cash, cash equivalents and restricted cash
Net change in cash, cash equivalents and restricted cash
Year Ended December 31,
2019
2018
Change
$
$
371 $
(128)
(215)
—
28 $
394 $
(91)
(297)
(2)
4 $
(23)
(37)
82
2
24
For the year ended December 31, 2019, $23 million less cash was provided by operating activities compared to the same period in 2018 principally due
to $139 million less cash provided by operating results, partially offset by:
•
•
•
•
$53 million more cash provided by the net change in relocation and trade receivables;
$49 million less cash used for accounts payable, accrued expenses and other liabilities;
$10 million less cash used for other assets; and
$4 million less cash used for other operating activities.
For the year ended December 31, 2019, we used $37 million more cash for investing activities compared to the same period in 2018 primarily due to:
•
•
•
the absence in 2019 of $19 million of net cash proceeds received from the dissolution of our interest in PHH Home Loans, LLC (our former
49.9% mortgage joint venture) which occurred in 2018;
$14 million more cash used for property and equipment additions; and
$7 million less cash provided by other investing activities,
partially offset by $3 million less cash used for investments in unconsolidated entities.
For the year ended December 31, 2019, $215 million of cash was used in financing activities compared to $297 million of cash used during the same
period in 2018. For the year ended December 31, 2019, $215 million of cash was used as follows:
•
•
•
•
•
•
•
•
$80 million repayment of borrowings under the Revolving Credit Facility;
$31 million of dividend payments;
$30 million of quarterly amortization payments on the term loan facilities;
$26 million net decrease in securitization borrowings;
$22 million of other financing payments primarily related to finance leases;
$20 million for the repurchase of our common stock;
$6 million of tax payments related to net share settlement for stock-based compensation; and
$3 million for payments of contingent consideration,
partially offset by $3 million of net cash received as a result of the refinancing transactions in 2019.
For the year ended December 31, 2018, $297 million of cash was used as follows:
•
•
•
$402 million for the repurchase of our common stock;
$45 million of dividend payments;
$28 million of other financing payments primarily related to finance/capital leases;
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•
•
•
•
$25 million of quarterly amortization payments on the term loan facilities;
$22 million for payments of contingent consideration;
$10 million of tax payments related to net share settlement for stock-based compensation; and
$3 million for cash paid as a result of the refinancing transactions in February 2018 related to $16 million of debt issuance costs and $4 million
repayment of borrowings under the Term Loan B Facility, partially offset by $17 million of proceeds received under the Term Loan A Facility,
partially offset by:
•
•
$200 million of additional borrowings under the Revolving Credit Facility; and
$38 million net increase in securitization borrowings.
Financial Obligations
Pro Forma Indebtedness Table
The following table sets forth the Company's borrowing arrangements as of December 31, 2020 on a pro forma basis giving effect to the refinancing
transactions that took place in January and February 2021, including the issuance in the aggregate of $900 million of 5.75% Senior Notes due 2029 (the
proceeds of which were used to pay down a portion of the amounts outstanding under the Term Loan A and B Facilities) and the entry into the 2021
Amendments:
Senior Secured Credit Facility:
Non-extended Revolving Credit Commitment (1)
Extended Revolving Credit Commitment (1)
Term Loan B Facility (4)
Term Loan A Facility (5):
Non-extended Term Loan A
Extended Term Loan A
Senior Secured Second Lien Notes
Senior Notes
Senior Notes
Senior Notes
Total Short-Term & Long-Term Debt
Securitization obligations:
Apple Ridge Funding LLC
Cartus Financing Limited
Total Securitization Obligations
Interest
Rate
(2)
(2)
(4)
(5)(6)
(5)(7)
7.625%
4.875%
9.375%
5.75%
Expiration
Date
Principal Amount
February 2023
February 2025 (3)
February 2025
February 2023
February 2025 (3)
June 2025
June 2023
April 2027
January 2029
June 2021
August 2021
$
$
$
—
—
393
197
237
550
407
550
900
3,234
102
4
106
_______________
(1)
The available capacity under the Non-extended Revolving Credit Commitment is $477 million, while the available capacity under the Extended Revolving Credit
Commitment is $948 million. As of December 31, 2020, there were no outstanding borrowings under either the Non-extended Revolving Commitment or Extended
Revolving Credit Commitment and $42 million of outstanding undrawn letters of credit. The Non-extended Revolving Credit Commitment expires in February 2023
and, subject to earlier spring maturity described in footnote (3), the Extended Revolving Credit Commitment expires in February 2025, but in each instance, amounts
outstanding would be classified on the balance sheet as current due to the revolving nature and terms and conditions of the facilities. On February 19, 2021, the
Company had no outstanding borrowings under the Revolving Credit Facility.
Interest rates with respect to revolving loans under the Senior Secured Credit Facility at December 31, 2020 were based on, at the Company's option, (a) adjusted
London Interbank Offering Rate ("LIBOR") plus an additional margin or (b) JP Morgan Chase Bank, N.A.'s prime rate ("ABR") plus an additional margin, in each
case subject to adjustment based on the then current senior secured leverage ratio. Based on the previous quarter's senior secured leverage ratio, the LIBOR margin
was 2.00% and the ABR margin was 1.00% for the three months ended December 31, 2020.
The maturity date of each of the Extended Revolving Credit Commitment and Extended Term Loan A may spring forward to a date prior to February 2025 as follows:
(i) if on or before March 2, 2023, the 4.875% Senior Notes have not been extended, refinanced or
(2)
(3)
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replaced to have a maturity date after May 10, 2025 (or are not otherwise discharged, defeased or repaid by March 2, 2023), the maturity date of the Extended
Revolving Credit Commitment and Extended Term Loan A Facility will be March 2, 2023; and (ii) if on or before November 9, 2024, the Term Loan B Facility under
the Senior Secured Credit Agreement is not extended, refinanced or replaced to have a maturity date after May 10, 2025 (or otherwise repaid prior to November 9,
2024), the maturity date of the Extended Revolving Credit Commitment and Extended Term Loan A Facility will be November 9, 2024.
In January and February 2021, we used a portion of the proceeds from the issuance of 5.75% Senior Notes to pay down $655 million of outstanding borrowings under
the Term Loan B Facility. The Term Loan B Facility provides for quarterly amortization payments totaling 1% per annum of the $1,080 million original principal
amount. The interest rate with respect to term loans under the Term Loan B Facility is based on, at the Company’s option, (a) adjusted LIBOR plus 2.25% (with a
LIBOR floor of 0.75%) or (b) ABR plus 1.25% (with an ABR floor of 1.75%).
In January 2021, prior to the effective date of the 2021 Amendments, we used a portion of the proceeds from the issuance of 5.75% Senior Notes to pay down $250
million of outstanding borrowings under the Term Loan A Facility. The interest rates with respect to each of the Non-extended Term Loan A and Extended Term Loan
A are based on, at the Company's option, (a) adjusted LIBOR plus an additional margin or (b) ABR plus an additional margin, in each case subject to adjustment
based on the then current senior secured leverage ratio. Based on the previous quarter's senior secured leverage ratio, the LIBOR margin was 2.00% and the ABR
margin was 1.00% for the three months ended December 31, 2020.
The Company is not required to make amortization payments on the Non-extended Term Loan A. The balance of the Non-Extended Term Loan A is due at maturity
on February 8, 2023.
The Extended Term Loan A has quarterly amortization payments, commencing with the quarter ending June 30, 2021, equal to a percentage per quarter of the $237
million principal amount of the Extended Term Loan A outstanding on January 27, 2021 (the effective date of the 2021 Amendments), as follows: 0.625% per quarter
from June 30, 2021 to March 31, 2022; 1.25% per quarter from June 30, 2022 to March 31, 2023; 1.875% per quarter from June 30, 2023 to March 31, 2024; and
2.50% per quarter for periods ending on or after June 30, 2024, with the balance of the Term Loan A due at maturity on February 8, 2025.
(4)
(5)
(6)
(7)
See Note 9, "Short and Long-Term Debt", to the Consolidated Financial Statements, for additional information on the Company's indebtedness as of
December 31, 2020, and Note 20, "Subsequent Events", to the Consolidated Financial Statements, for a detailed description of the refinancing transactions.
LIBOR Transition
LIBOR is the subject of recent national, international and other regulatory guidance and proposals for reform. As a result of concerns about the
accuracy of the calculation of LIBOR, a number of British Bankers’ Association member banks entered into settlements with certain regulators and law
enforcement agencies with respect to the alleged manipulation of LIBOR, and LIBOR and other “benchmark” rates are subject to ongoing national and
international regulatory scrutiny and reform. The cessation date for submission and publication of rates for certain tenors of LIBOR has since been
extended by the ICE Benchmark Administration until mid-2023. In response to concerns regarding the future of LIBOR, the United States Federal Reserve,
in conjunction with the Alternative Reference Rates Committee, a steering committee comprised of large U.S. financial institutions, is considering
replacing LIBOR with a new index calculated by short-term repurchase agreements, backed by U.S. Treasury securities: the Secured Overnight Financing
Rate, or ‘‘SOFR.’’ We are unable to predict whether SOFR will attain market traction as a LIBOR replacement or the impact of other reforms, whether
currently enacted or enacted in the future. Any new benchmark rate, including SOFR, will likely not replicate LIBOR exactly and if future rates based upon
a successor rate are higher than LIBOR rates as currently determined, it could result in an increase in the cost of our variable rate indebtedness and may
have a material adverse effect on our financial condition and results of operations.
Our primary interest rate exposure is interest rate fluctuations, specifically with respect to LIBOR, due to its impact on our variable rate borrowings
under the Senior Secured Credit Facility (for our Revolving Credit Facility and Term Loan B) and the Term Loan A Facility. As of December 31, 2020, we
had interest rate swaps based on LIBOR with a notional value of $1.0 billion to manage a portion of our exposure to changes in interest rates associated
with our variable rate borrowings.
Covenants under the Senior Secured Credit Facility, Term Loan A Facility and Indentures
The Senior Secured Credit Agreement, Term Loan A Agreement, and the indentures governing the Unsecured Notes and 7.625% Senior Secured
Second Lien Notes contain various covenants that limit (subject to certain exceptions) Realogy Group’s ability to, among other things:
•
•
•
incur or guarantee additional debt or issue disqualified stock or preferred stock;
pay dividends or make distributions to Realogy Group’s stockholders, including Realogy Holdings;
repurchase or redeem capital stock;
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• make loans, investments or acquisitions;
•
•
•
incur restrictions on the ability of certain of Realogy Group's subsidiaries to pay dividends or to make other payments to Realogy Group;
enter into transactions with affiliates;
create liens;
• merge or consolidate with other companies or transfer all or substantially all of Realogy Group's and its material subsidiaries' assets;
•
•
transfer or sell assets, including capital stock of subsidiaries; and
prepay, redeem or repurchase subordinated indebtedness.
Pursuant to the 2020 Amendments to the Senior Secured Credit Agreement and Term Loan A Agreement, certain of these restrictions were tightened,
including reducing (or eliminating) the amount available for certain types of additional indebtedness, liens, restricted payments (including dividends and
stock repurchases), investments (including acquisitions and joint ventures), and voluntary junior debt repayments.
As a result of the covenants to which we remain subject, we are limited in the manner in which we conduct our business and we may be unable to
engage in favorable business activities or finance future operations or capital needs. In addition, the Senior Secured Credit Agreement and Term Loan A
Agreement require us to maintain a senior secured leverage ratio. We are further restricted under the indentures governing the 9.375% Senior Notes, 5.75%
Senior Notes and 7.625% Senior Secured Second Lien Notes from making restricted payments, including our ability to issue dividends in excess of $45
million per calendar year or our ability to repurchase shares in any amount if our consolidated leverage ratio is equal to or greater than 4.00 to 1.00 and then
(unless that ratio falls below 3:00 to 1:00) only to the extent of available cumulative credit, as defined under those indentures.
Senior Secured Leverage Ratio applicable to our Senior Secured Credit Facility and Term Loan A Facility
The senior secured leverage ratio is tested quarterly. Prior to the 2020 Amendments, the senior secured leverage ratio could not exceed 4.75 to 1.00.
Pursuant to the 2021 Amendments, the financial covenant contained in each of the Senior Secured Credit Agreement and Term Loan A Agreement has
been amended to require that Realogy Group maintain a senior secured leverage ratio not to exceed 5.25 to 1.00 commencing with the fourth quarter of
2020 through and including the second quarter of 2021, and thereafter will step down to 5.00 to 1.00 through and including the first quarter of 2022, and
will return to 4.75 to 1.00 on and after the second quarter of 2022. As was the case under the 2020 Amendments, we also may elect to end the covenant
period at any time, provided the senior secured leverage ratio does not exceed 4.75 to 1.00 as of the most recently ended quarter for which financial
statements have been delivered. In such event, the senior secured leverage ratio will reset to the pre-amendment level of 4.75 to 1.00 thereafter.
The senior secured leverage ratio is measured by dividing Realogy Group's total senior secured net debt by the trailing twelve-month EBITDA
calculated on a Pro Forma Basis, as those terms are defined in the Senior Secured Credit Agreement. Total senior secured net debt does not include the
7.625% Senior Secured Second Lien Notes, our unsecured indebtedness, including the Unsecured Notes, or the securitization obligations. EBITDA
calculated on a Pro Forma Basis, as defined in the Senior Secured Credit Agreement, includes adjustments to EBITDA for restructuring, retention and
disposition costs, former parent legacy cost (benefit) items, net, loss (gain) on the early extinguishment of debt, non-cash charges and incremental
securitization interest costs, as well as pro forma cost savings for restructuring initiatives, the pro forma effect of business optimization initiatives and the
pro forma effect of acquisitions and new franchisees, in each case calculated as of the beginning of the twelve-month period. The Company was in
compliance with the senior secured leverage ratio covenant at December 31, 2020.
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A reconciliation of net loss attributable to Realogy Group to Operating EBITDA and EBITDA calculated on a Pro Forma Basis, as those terms are
defined in the Senior Secured Credit Agreement, for the twelve months ended December 31, 2020 is set forth in the following table:
For the Year Ended
December 31, 2020
Net loss attributable to Realogy Group (a)
Income tax benefit
Loss before income taxes
Depreciation and amortization
Interest expense, net
Restructuring costs, net
Impairments
Former parent legacy cost, net
Loss on the early extinguishment of debt
Operating EBITDA (b)
Bank covenant adjustments:
Pro forma effect of business optimization initiatives (c)
Non-cash charges (d)
Pro forma effect of acquisitions and new franchisees (e)
Incremental securitization interest costs (f)
EBITDA as defined by the Senior Secured Credit Agreement
Total senior secured net debt (g)
Senior secured leverage ratio
_______________
$
$
$
(360)
(104)
(464)
186
246
67
682
1
8
726
50
35
5
3
819
1,395
1.70 x
(a) Net loss attributable to Realogy consists of: (i) loss of $462 million for the first quarter of 2020, (ii) loss of $14 million for the second quarter of 2020, (iii) income of
$98 million for the third quarter of 2020 and (iv) income of $18 million for the fourth quarter of 2020.
(b) Operating EBITDA consists of: (i) $32 million for the first quarter of 2020, (ii) $175 million for the second quarter of 2020, (iii) $313 million for the third quarter of
2020 and (iv) $206 million for the fourth quarter of 2020.
(c) Represents the twelve-month pro forma effect of business optimization initiatives.
(d) Represents the elimination of non-cash expenses including $39 million of stock-based compensation expense and $3 million for the change in the allowance for
doubtful accounts and notes reserves less $5 million of other items and $2 million of foreign exchange benefits for the twelve months ended December 31, 2020.
(e) Represents the estimated impact of acquisitions and franchise sales activity, net of brokerages that exited our franchise system as if these changes had occurred on
January 1, 2020. Franchisee sales activity is comprised of new franchise agreements as well as growth through acquisitions and independent sales agent recruitment
by existing franchisees with our assistance. We have made a number of assumptions in calculating such estimates and there can be no assurance that we would have
generated the projected levels of Operating EBITDA had we owned the acquired entities or entered into the franchise contracts as of January 1, 2020.
(f)
Incremental borrowing costs incurred as a result of the securitization facilities refinancing for the twelve months ended December 31, 2020.
(g) Represents total borrowings under the Senior Secured Credit Facility (including the Revolving Credit Facility and Term Loan B Facility) and Term Loan A Facility
and borrowings secured by a first priority lien on our assets of $1,732 million plus $32 million of finance lease obligations less $369 million of readily available cash
as of December 31, 2020. Pursuant to the terms of our senior secured credit facilities, total senior secured net debt does not include our securitization obligations,
7.625% Senior Secured Second Lien Notes or unsecured indebtedness, including the Unsecured Notes.
Consolidated Leverage Ratio applicable to our 9.375% Senior Notes and 7.625% Senior Secured Second Lien Notes
The consolidated leverage ratio is measured by dividing Realogy Group's total net debt by the trailing twelve-month EBITDA. EBITDA, as defined in
the indentures governing the 9.375% Senior Notes and 7.625% Senior Secured Second Lien Notes, is substantially similar to EBITDA calculated on a Pro
Forma Basis for the period presented, as those terms are defined in the Senior Secured Credit Agreement. Net debt under the indentures is Realogy Group's
total indebtedness (excluding securitizations) less (i) its cash and cash equivalents in excess of restricted cash and (ii) a $200 million seasonality adjustment
permitted when measuring the ratio on a date during the period of March 1 to May 31.
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The consolidated leverage ratio under the indentures governing the 9.375% Senior Notes and 7.625% Senior Secured Second Lien Notes for the twelve
months ended December 31, 2020 is set forth in the following table:
As of December 31, 2020
Revolver
Term Loan A
Term Loan B
7.625% Senior Secured Second Lien Notes
4.875% Senior Notes
9.375% Senior Notes
Finance lease obligations
Corporate Debt (excluding securitizations)
Less: Cash and cash equivalents
Net debt under the indentures governing the 9.375% Senior Notes and 7.625% Senior Secured Second Lien Notes
EBITDA as defined under the indentures governing the 9.375% Senior Notes and 7.625% Senior Secured Second Lien
Notes (a)
Consolidated leverage ratio under the indentures governing the 9.375% Senior Notes and 7.625% Senior Secured
Second Lien Notes
_______________
$
$
$
—
684
1,048
550
407
550
32
3,271
520
2,751
819
3.4 x
(a) As set forth in the immediately preceding table, for the twelve months ended December 31, 2020, EBITDA, as defined under the indentures governing the 9.375%
Senior Notes and 7.625% Senior Secured Second Lien Notes, was the same as EBITDA calculated on a Pro Forma Basis, as those terms are defined in the Senior
Secured Credit Agreement.
See Note 9, "Short and Long-Term Debt—Senior Secured Credit Facility and Term Loan A Facility", "—Unsecured Notes" and "—Senior Secured
Second Lien Notes", to the Consolidated Financial Statements for additional information.
At December 31, 2020, the amount of the Company's cumulative credit under the 9.375% Senior Notes and 7.625% Senior Secured Second Lien Notes
was approximately $430 million. At December 31, 2020, the cumulative credit basket available for restricted payments was approximately $409 million
under the indenture governing the 9.375% Senior Notes and approximately $430 million under the indenture governing 7.625% Senior Secured Second
Lien Notes. See Note 9, "Short and Long-Term Debt—Unsecured Notes" and "—Senior Secured Second Lien Notes", to the Consolidated Financial
Statements for additional information.
Non-GAAP Financial Measures
The SEC has adopted rules to regulate the use in filings with the SEC and in public disclosures of "non-GAAP financial measures," such as Operating
EBITDA. These measures are derived on the basis of methodologies other than in accordance with GAAP.
Operating EBITDA is defined by us as net income (loss) before depreciation and amortization, interest expense, net (other than relocation services
interest for securitization assets and securitization obligations), income taxes, and other items that are not core to the operating activities of the Company
such as restructuring charges, former parent legacy items, gains or losses on the early extinguishment of debt, impairments, gains or losses on discontinued
operations and gains or losses on the sale of investments or other assets. Operating EBITDA is our primary non-GAAP measure.
We present Operating EBITDA because we believe it is useful as a supplemental measure in evaluating the performance of our operating businesses
and provides greater transparency into our results of operations. Our management, including our chief operating decision maker, uses Operating EBITDA
as a factor in evaluating the performance of our business. Operating EBITDA should not be considered in isolation or as a substitute for net income or other
statement of operations data prepared in accordance with GAAP.
We believe Operating EBITDA facilitates company-to-company operating performance comparisons by backing out potential differences caused by
variations in capital structures (affecting net interest expense), taxation, the age and book depreciation of facilities (affecting relative depreciation expense)
and the amortization of intangibles, as well as other items that are not core to the operating activities of the Company such as restructuring charges, gains or
losses on the early extinguishment of debt, former parent legacy items, impairments, gains or losses on discontinued operations and gains or
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losses on the sale of investments or other assets, which may vary for different companies for reasons unrelated to operating performance. We further
believe that Operating EBITDA is frequently used by securities analysts, investors and other interested parties in their evaluation of companies, many of
which present an Operating EBITDA measure when reporting their results.
Operating EBITDA has limitations as an analytical tool, and you should not consider Operating EBITDA either in isolation or as a substitute for
analyzing our results as reported under GAAP. Some of these limitations are:
•
•
•
•
•
•
this measure does not reflect changes in, or cash required for, our working capital needs;
this measure does not reflect our interest expense (except for interest related to our securitization obligations), or the cash requirements necessary
to service interest or principal payments on our debt;
this measure does not reflect our income tax expense or the cash requirements to pay our taxes;
this measure does not reflect historical cash expenditures or future requirements for capital expenditures or contractual commitments;
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often require replacement in the
future, and this measure does not reflect any cash requirements for such replacements; and
other companies may calculate this measure differently so they may not be comparable.
Contractual Obligations
The following table summarizes our future contractual obligations as of December 31, 2020:
Revolving Credit Facility (a)
Term Loan B (b)
Term Loan A (c)
7.625% Senior Secured Second Lien Notes
4.875% Senior Notes
9.375% Senior Notes
Interest payments on long-term debt (d)
Securitization obligations (e)
Leases (including imputed interest) (f)
Purchase commitments (g)
Total (h)(i)
_______________
2021
2022
2023
2024
2025
Thereafter
Total
$
$
— $
11
51
—
—
—
184
106
162
80
594 $
— $
11
70
—
—
—
182
—
142
38
443 $
— $
11
563
—
407
—
152
—
109
34
1,276 $
— $
11
—
—
—
—
137
—
84
32
264 $
— $
1,004
—
550
—
—
84
—
57
22
1,717 $
— $
—
—
—
—
550
83
—
122
229
984 $
—
1,048
684
550
407
550
822
106
676
435
5,278
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
The Revolving Credit Facility expires in February 2023; however outstanding borrowings under this facility would be classified on the balance sheet as current due to
the revolving nature of the facility.
The Company’s Term Loan B has quarterly amortization payments totaling 1% per annum of the $1,080 million original principal amount of the Term Loan B issued
under the Amended and Restated Credit Agreement with the balance payable in February 2025.
The Company’s Term Loan A has quarterly amortization payments, based on a percentage of the $750 million original principal amount of the Term Loan A, as
follows: 0.625% per quarter from June 30, 2018 to March 31, 2020; 1.25% per quarter from June 30, 2020 to March 31, 2021; 1.875% per quarter from June 30, 2021
to March 31, 2022; and 2.50% per quarter for periods ending on or after June 30, 2022, with the balance of the Term Loan A due at maturity on February 2023.
Interest payments are based on applicable interest rates in effect at December 31, 2020 and include the impact of derivative instruments designed to fix the interest rate
of a portion of the Company's variable rate debt.
The Apple Ridge securitization facility expires in June 2021 and the Cartus Financing Limited agreements expire in August 2021.
The lease amounts included in the above table are not discounted and do not include variable costs.
Purchase commitments include a minimum licensing fee that the Company is required to pay to Sotheby’s from 2009 through 2054. The annual minimum licensing
fee is approximately $2 million. Purchase commitments also include a minimum licensing fee to be paid to Meredith from 2009 through 2058 for the licensing of the
Better Homes and Gardens Real Estate brand. The annual minimum fee was $4 million in 2020 and will generally remain the same thereafter.
The contractual obligations table does not include other non-current liabilities such as pension liabilities of $30 million and unrecognized tax benefits of $19 million
as the Company is not able to estimate the year in which these liabilities could be paid.
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(i)
The contractual obligations table does not include other incentives offered to certain franchisees which are paid at certain points during the franchise agreement period
provided the franchisee maintains a certain level of annual gross commission income and the franchisee is in compliance with the terms of the franchise agreement at
the time of payment. If current annual gross commission income levels are maintained by our franchisees, we would pay a total of $11 million over the next four
years.
Contractual Obligations Update
The following table summarizes the Company's future contractual obligations as of December 31, 2020 on a pro forma basis after giving effect to the
refinancing transactions that took place in January and February 2021, including the issuance in the aggregate of $900 million of 5.75% Senior Notes due
2029 (the proceeds of which were used to pay down a portion of the amounts outstanding under the Term Loan A Facility and Term Loan B Facility) and
the entry into the 2021 Amendments as of December 31, 2020:
Non-extended Revolving Credit Commitment (a)
Extended Revolving Credit Commitment (a) (b)
Term Loan B (c)
Non-extended Term Loan A (d) (e)
Extended Term Loan A (b) (e)
7.625% Senior Secured Second Lien Notes
4.875% Senior Notes
9.375% Senior Notes
5.75% Senior Notes (f)
Interest payments on long-term debt (g)
Securitization obligations
Leases (including imputed interest)
Purchase commitments
Total
_______________
2021
2022
2023
2024
2025
Thereafter
Total
— $
—
11
—
4
—
—
—
—
188
106
162
80
551 $
— $
—
11
—
10
—
—
—
—
211
—
142
38
412 $
— $
—
11
197
16
—
407
—
—
188
—
109
34
962 $
— $
—
11
—
22
—
—
—
—
172
—
84
32
321 $
— $
—
349
—
185
550
—
—
—
135
—
57
22
1,298 $
— $
—
—
—
—
—
—
550
900
265
—
122
229
2,066 $
—
—
393
197
237
550
407
550
900
1,159
106
676
435
5,610
$
$
(a)
(b)
(c)
(d)
(e)
The Non-extended Revolving Credit Commitment expires in February 2023 and, subject to earlier spring maturity described in footnote (c), the Extended Revolving
Credit Commitment expires in February 2025; but in each instance, amounts outstanding would be classified on the balance sheet as current due to the revolving
nature and terms and conditions of the facilities.
The maturity date of each of the Extended Revolving Credit Commitment and Extended Term Loan A may spring forward to a date prior to February 2025 as follows:
(i) if on or before March 2, 2023, the 4.875% Senior Notes have not been extended, refinanced or replaced to have a maturity date after May 10, 2025 (or are not
otherwise discharged, defeased or repaid by March 2, 2023), the maturity date of the Extended Revolving Credit Commitment and Extended Term Loan A will be
March 2, 2023; and (ii) if on or before November 9, 2024, the Term Loan B Facility under the Senior Secured Credit Agreement is not extended, refinanced or
replaced to have a maturity date after May 10, 2025 (or otherwise repaid prior to November 9, 2024), the maturity date of the Extended Revolving Credit
Commitment and Extended Term Loan A will be November 9, 2024.
In January and February 2021, we used a portion of the proceeds from the issuance of 5.75% Senior Notes to pay down $655 million of outstanding borrowings under
the Term Loan B Facility. The Company’s Term Loan B Facility has quarterly amortization payments totaling 1% per annum of the $1,080 million original principal
amount of the Term Loan B Facility issued under the Senior Secured Credit Agreement with the balance payable in February 2025.
In January 2021, prior to the effective date of the 2021 Amendments, we used a portion of the proceeds from the issuance of 5.75% Senior Notes to pay down $250
million of outstanding borrowings under the Term Loan A Facility.
The Company is not required to make amortization payments on the Non-extended Term Loan A. The balance of the Non-extended Term Loan A is due at maturity on
February 8, 2023. The Company’s Extended Term Loan A has quarterly amortization payments, equal to a percentage per quarter of the $237 million principal amount
of the Extended Term Loan A outstanding on January 27, 2021 (the effective date of the 2021 Amendments), commencing with the quarter ending June 30, 2021, as
follows: 0.625% per quarter from June 30, 2021 to March 31, 2022; 1.25% per quarter from June 30, 2022 to March 31, 2023; 1.875% per quarter from June 30, 2023
to March 31, 2024; and 2.50% per quarter for periods ending on or after June 30, 2024, with the balance of the Extended Term Loan A due at maturity on February 8,
2025.
(f)
The 5.75% Senior Notes mature on January 15, 2029 and bear interest at a rate of 5.75% per annum. Interest on the Notes will be payable semiannually to holders of
record at the close of business on January 15 or July 15 immediately preceding the interest payment date on January 1 and July 1 of each year, commencing July 15,
2021.
(g) Represents interest payments based on our pro forma debt balances as of December 31, 2020 and assuming LIBOR rates as of December 31, 2020.
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Critical Accounting Policies
The preparation of our consolidated financial statements in accordance with generally accepted accounting principles is based on the selection and
application of accounting policies that require us to make significant estimates and assumptions about the effects of matters that are inherently uncertain.
Several of the estimates and assumptions we are required to make relate to matters that are inherently uncertain as they pertain to future events. We
consider the accounting policies discussed below to be critical to the understanding of our financial statements and involve subjective and complex
judgments that could potentially affect reported results. Actual results could differ from our estimates and assumptions and any such differences could be
material to our consolidated financial statements.
Impairment of goodwill and other indefinite-lived intangible assets
Goodwill represents the excess of acquisition costs over the fair value of the net tangible assets and identifiable intangible assets acquired in a business
combination. Other indefinite-lived intangible assets primarily consist of trademarks acquired in business combinations. Goodwill and other indefinite-
lived assets are not amortized, but are subject to impairment testing. The aggregate carrying values of our goodwill and other indefinite-lived intangible
assets were $2,910 million and $705 million, respectively, at December 31, 2020 and are subject to an impairment assessment annually as of October 1, or
whenever events or changes in circumstances indicate that the carrying amount may not be fully recoverable. This assessment compares carrying values of
the goodwill reporting units and other indefinite lived intangible assets to their respective fair values and, when appropriate, the carrying value is reduced to
fair value.
In testing goodwill, the fair value of each reporting unit is estimated using the income approach, a discounted cash flow approach. For the other
indefinite lived intangible assets, fair value is estimated using the relief from royalty method. Management utilizes long-term cash flow forecasts and the
Company's annual operating plans adjusted for terminal value assumptions. The fair value of the Company's reporting units and other indefinite lived
intangible assets are determined utilizing the best estimate of future revenues, operating expenses, including commission expense, market and general
economic conditions, trends in the industry, as well as assumptions that management believes marketplace participants would utilize including discount
rates, cost of capital, trademark royalty rates, and long-term growth rates. The trademark royalty rate was determined by reviewing similar trademark
agreements with third parties. Although management believes that assumptions are reasonable, actual results may vary significantly. These impairment
assessments involve the use of accounting estimates and assumptions, changes in which could materially impact our financial condition or operating
performance if actual results differ from such estimates and assumptions. To address this uncertainty, a sensitivity analysis is performed on key estimates
and assumptions.
Significant negative industry or economic trends, disruptions to our business, unexpected significant changes or planned changes in use of the assets, a
decrease in our business results, growth rates that fall below our assumptions, divestitures, and a sustained decline in our stock price and market
capitalization may have a negative effect on the fair values and key valuation assumptions. Such changes could result in changes to our estimates of our fair
value and a material impairment of goodwill or other indefinite-lived intangible assets.
During the first quarter of 2020, the Company determined that the impact on future earnings related to the COVID-19 pandemic qualified as a
triggering event for all of our reporting units and accordingly, the Company performed an impairment assessment of goodwill and other indefinite-lived
intangible assets as of March 31, 2020. This assessment resulted in the recognition of an impairment of Realogy Franchise Group trademarks of $30
million and a goodwill impairment of $413 million for Realogy Brokerage Group. The primary drivers of the impairments were a significant increase in the
weighted average cost of capital due to the volatility in the capital and debt markets due to COVID-19 and the related lower projected financial results.
The Company recorded $133 million of reserves during the nine months ended September 30, 2020 (while Cartus Relocation Services was held for
sale) to reduce the net assets to the estimated proceeds. Upon reclassification of Cartus Relocation Services to held and used on the Consolidated Balance
Sheets in the fourth quarter of 2020, the reserves (including $105 million related to goodwill) were included in the Impairments line in the Consolidated
Statements of Operations for the year ended December 31, 2020.
The Company performed an impairment assessment upon reclassification during the fourth quarter of 2020 and the impairment assessment indicated
that the carrying value of Cartus Relocation Services exceeded its estimated fair value. The Company believes that the reduced fair value is a result of the
impact of the COVID-19 crisis resulting in lower relocation activity which has negatively impacted the operating results of the relocation services.
Furthermore, recent U.S. immigration and visa restrictions have exacerbated these trends. As a result, during the fourth quarter of 2020, the Company
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recognized an additional goodwill impairment charge of $22 million and a trademark impairment charge of $34 million related to Cartus Relocation
Services (which is reported within the Realogy Franchise Group reportable segment).
The impairment charges are recorded on a separate line in the accompanying Consolidated Statements of Operations and are non-cash in nature.
The results of the Company's annual impairment assessment indicated no other impairment charges were required for the other reporting units or other
indefinite-lived intangibles. Management evaluated the effect of lowering the estimated fair value for each of the passing reporting units by 10% and
determined no impairment of goodwill. Due to the impairments during 2020 for the Realogy Franchise Group and Cartus Relocation Service trademarks,
there was little to no excess fair value over carrying value as of December 31, 2020.
Common stock valuation
On an annual basis, we grant stock-based awards to certain senior management, employees and directors. These awards are measured based on the fair
value on the grant date. The fair value of restricted stock, restricted stock units and performance share units without a market condition is equal to the
closing sale price of the Company's common stock on the date of grant. The fair value of options is estimated on the date of grant using the Black-Scholes
option-pricing model and the fair value of performance share units with market conditions is estimated on the date of grant using the Monte Carlo
Simulation method. Expense for stock-based awards is recognized over the service period based on the vesting requirements, or when requisite
performance metrics or milestones are achieved, and forfeitures are recognized as they occur. Determining the fair value of stock-based awards at the grant
date requires considerable judgment, including estimating expected volatility, expected term and risk-free rate.
Our expected volatility is based on the average volatility rates of the Company and similar actively traded companies since we only have trading
history as a public company since October 2012. The expected term is calculated based on the simplified method and is estimated to be 6.25 years for time
vesting stock options. The risk-free rate is derived from the U.S. Treasury yield curve in effect at the time of the grant using the estimated grant holding
period. If factors change and we employ different assumptions, the fair value of future awards and resulting stock-based compensation expense may differ
significantly from what we have estimated historically.
Income taxes
Deferred tax assets and liabilities are determined based on the difference between the financial statements and tax basis of assets and liabilities using
enacted tax rates in effect for the year in which the differences are expected to reverse. Our provision for income taxes is based on domestic and
international statutory income tax rates in the jurisdictions in which we operate. Significant judgment is required in determining income tax provisions as
well as deferred tax asset and liability balances, including the estimation of valuation allowances and the evaluation of tax positions.
Net deferred tax assets and liabilities are primarily comprised of temporary differences, net operating loss carryforwards and tax credit carryforwards
that are available to reduce taxable income in future periods. The determination of the amount of valuation allowance to be provided on deferred tax assets
involves estimates regarding (1) the timing and amount of the reversal of taxable temporary differences, (2) expected future taxable income, and (3) the
impact of tax planning strategies.
Significant judgment is required in determining income tax provisions and in evaluating tax positions. We establish additional reserves for income
taxes when, despite the belief that tax positions are fully supportable, there remain certain positions that do not meet the minimum recognition threshold.
The approach for evaluating certain and uncertain tax positions is defined by the authoritative guidance and this guidance determines when a tax position is
more likely than not to be sustained upon examination by the applicable taxing authority. In the normal course of business, the Company and its
subsidiaries are examined by various federal, state and foreign tax authorities. We regularly assess the potential outcomes of these examinations and any
future examinations for the current or prior years in determining the adequacy of our provision for income taxes. We continually assess the likelihood and
amount of potential adjustments and adjust the income tax provision, the current tax liability and deferred taxes in the period in which the facts that give
rise to a revision become known.
Recently Issued SEC Guidance and Accounting Pronouncements
The SEC issued a final rule on Management’s Discussion and Analysis, Selected Financial Data, and Supplementary Financial Information adopting
amendments to modernize, simplify, and enhance certain financial disclosure requirements
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in Regulation S-K. In summary, the amendments eliminate the requirement to provide selected financial data in Item 301, replace the requirement for
tabular supplementary financial information in Item 302 with a principles-based disclosure requirement regarding material retrospective changes and make
amendments to Management’s Discussion and Analysis (MD&A) in Item 303 intended to eliminate duplicative disclosures and modernize and enhance
MD&A disclosures for the benefit of investors, while simplifying compliance efforts for registrants. The amendments became effective on February 10,
2021 and companies are required to comply with the amendments beginning with the first fiscal year that ends on or after the date that is 210 days after
publication in the Federal Register (which was on January 11, 2021). Therefore, the Company will not be required to comply with the amended rules until
its 2021 Annual Report on Form 10-K. The rules may be applied early on an Item by Item basis as long as all of the amendments within an Item comply.
The SEC issued its final rule on the Modernization of Regulation S-K Items 101, 103, and 105 which is intended to improve readability of disclosure
documents, as well as discourage repetition and disclosure of information that is not material. The new rule amends disclosure requirements relating to the
description of a company's business, legal proceedings and risk factors made in applicable registration statements and reports filed on and after November
9, 2020, including this Annual Report.
See Note 2, "Summary of Significant Accounting Policies", to the Consolidated Financial Statements for a discussion of recently issued accounting
pronouncements.
Item 7A. Quantitative and Qualitative Disclosures about Market Risks.
We are exposed to market risk from changes in interest rates primarily through our senior secured debt. At December 31, 2020, our primary interest
rate exposure was to interest rate fluctuations, specifically LIBOR, due to its impact on our variable rate borrowings of our Revolving Credit Facility and
Term Loan B Facility under the Senior Secured Credit Facility and the Term Loan A Facility. Given that our borrowings under the Senior Secured Credit
Facility and Term Loan A Facility are generally based upon LIBOR, this rate (or any replacement rate) will be the Company's primary market risk exposure
for the foreseeable future. We do not have significant exposure to foreign currency risk nor do we expect to have significant exposure to foreign currency
risk in the foreseeable future.
We assess our market risk based on changes in interest rates utilizing a sensitivity analysis. The sensitivity analysis measures the potential impact on
earnings, fair values and cash flows based on a hypothetical change (increase and decrease) in interest rates. We exclude the fair values of relocation
receivables and advances and securitization borrowings from our sensitivity analysis because we believe the interest rate risk on these assets and liabilities
is mitigated as the rate we earn on relocation receivables and advances and the rate we incur on our securitization borrowings are based on similar variable
indices.
At December 31, 2020, we had variable interest rate long-term debt outstanding under our Senior Secured Credit Facility and Term Loan A Facility of
$1.7 billion, which excludes $106 million of securitization obligations. The weighted average interest rate on the outstanding amounts under our Senior
Secured Credit Facility and Term Loan A Facility at December 31, 2020 was 2.56%. The interest rate with respect to the Term Loan B Facility is based on
adjusted LIBOR plus 2.25% (with a LIBOR floor of 0.75%). The interest rates with respect to the Revolving Credit Facility and term loans under the Term
Loan A Facility are based on adjusted LIBOR plus an additional margin subject to adjustment based on the current senior secured leverage ratio. Based on
the December 31, 2020 senior secured leverage ratio, the LIBOR margin was 1.75%. At December 31, 2020, the one-month LIBOR rate was 0.14%;
therefore, we have estimated that a 0.25% increase in LIBOR would have a $2 million impact on our annual interest expense.
As of December 31, 2020, we had interest rate swaps with a notional value of $1.0 billion to manage a portion of our exposure to changes in interest
rates associated with our $1.7 billion of variable rate borrowings. Interest rates swaps with a notional value of $600 million expired on August 7, 2020. Our
interest rate swaps were as follows:
Notional Value (in millions)
$450
$400
$150
Commencement Date
November 2017
August 2020
November 2022
Expiration Date
November 2022
August 2025
November 2027
The swaps help protect our outstanding variable rate borrowings from future interest rate volatility. The fixed interest rates on the swaps range from
2.07% to 3.11%. The Company had a liability of $81 million and $47 million for the fair value of the interest rate swaps at December 31, 2020 and 2019,
respectively. The fair value of these interest rate swaps is subject to movements in LIBOR and will fluctuate in future periods. We have estimated that a
0.25% increase in the
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LIBOR yield curve would increase the fair value of our interest rate swaps by $8 million and would decrease interest expense. While these results may be
used as a benchmark, they should not be viewed as a forecast of future results.
Item 8. Financial Statements and Supplementary Data.
See "Index to Financial Statements" on page F-1.
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.
Not applicable.
Item 9A. Controls and Procedures.
Controls and Procedures for Realogy Holdings Corp.
(a) Realogy Holdings Corp. ("Realogy Holdings") maintains disclosure controls and procedures that are designed to ensure that information required
to be disclosed in its filings under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), is recorded, processed, summarized
and reported within the periods specified in the rules and forms of the Securities and Exchange Commission and that such information is
accumulated and communicated to its management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow
timely decisions regarding required disclosure. Realogy Holdings' management, including the Chief Executive Officer and the Chief Financial
Officer, recognizes that any set of controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of
achieving the desired control objectives.
(b) As of the end of the period covered by this Annual Report on Form 10-K, Realogy Holdings has carried out an evaluation, under the supervision
and with the participation of its management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design
and operation of its disclosure controls and procedures. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer
concluded that Realogy Holdings' disclosure controls and procedures are effective at the "reasonable assurance" level.
(c) There has not been any change in Realogy Holdings' internal control over financial reporting during the period covered by this Annual Report on
Form 10-K that has materially affected, or is reasonably likely to materially affect, its internal control over financial reporting.
Management’s Report on Internal Control Over Financial Reporting for Realogy Holdings Corp.
Realogy Holdings' management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules
13a-15(f) and 15d-15(f) under the Exchange Act. Realogy Holdings' internal control over financial reporting is a process designed to provide reasonable
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles. Realogy Holdings' internal control over financial reporting includes those policies and procedures that:
i.
pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of Realogy Holdings'
assets;
ii. provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally
accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of
Realogy Holdings' management and directors; and
iii. provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of Realogy Holdings' assets
that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree
of compliance with the policies or procedures may deteriorate.
Management assessed the effectiveness of Realogy Holdings' internal control over financial reporting as of December 31, 2020. In making this
assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in its 2013
Internal Control-Integrated Framework. Based on this assessment, management determined that Realogy Holdings maintained effective internal control
over financial reporting as of December 31, 2020.
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Auditor Report on the Effectiveness of Realogy Holdings Corp.’s Internal Control Over Financial Reporting
PricewaterhouseCoopers LLP, the independent registered public accounting firm that audited the financial statements included in this Annual Report,
has issued an attestation report on the effectiveness of Realogy Holdings' internal control over financial reporting, which is included within their audit
opinion on page F-2.
Controls and Procedures for Realogy Group LLC
* * *
(a) Realogy Group LLC ("Realogy Group") maintains disclosure controls and procedures that are designed to ensure that information required to be
disclosed in its filings under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), is recorded, processed, summarized and
reported within the periods specified in the rules and forms of the Securities and Exchange Commission and that such information is accumulated
and communicated to its management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions
regarding required disclosure. Realogy Group's management, including the Chief Executive Officer and the Chief Financial Officer, recognizes
that any set of controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired
control objectives.
(b) As of the end of the period covered by this Annual Report on Form 10-K, Realogy Group has carried out an evaluation, under the supervision and
with the participation of its management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and
operation of its disclosure controls and procedures. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded
that Realogy Group's disclosure controls and procedures are effective at the "reasonable assurance" level.
(c) There has not been any change in Realogy Group's internal control over financial reporting during the period covered by this Annual Report on
Form 10-K that has materially affected, or is reasonably likely to materially affect, its internal control over financial reporting.
Management’s Report on Internal Control Over Financial Reporting for Realogy Group LLC
Realogy Group’s management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules
13a-15(f) and 15d-15(f) under the Exchange Act. Realogy Group’s internal control over financial reporting is a process designed to provide reasonable
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles. Realogy Group’s internal control over financial reporting includes those policies and procedures that:
(i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of Realogy Group’s
assets;
(ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally
accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of
Realogy Group’s management and directors; and
(iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of Realogy Group’s assets
that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree
of compliance with the policies or procedures may deteriorate.
Management assessed the effectiveness of Realogy Group’s internal control over financial reporting as of December 31, 2020. In making this
assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in its 2013
Internal Control-Integrated Framework. Based on this assessment, management determined that Realogy Group maintained effective internal control over
financial reporting as of December 31, 2020.
Auditor Report on the Effectiveness of Realogy Group LLC's Internal Control Over Financial Reporting
PricewaterhouseCoopers LLP, the independent registered public accounting firm that audited the financial statements included in this Annual Report,
has issued an attestation report on the effectiveness of Realogy Group's internal control over financial reporting, which is included within their audit
opinion on page F-5.
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Item 9B. Other Information.
On February 22, 2020, the Compensation Committee of the Board of Directors (the “Committee”) of the Company granted a discretionary cash-based
bonus award to Ms. Simonelli and Mr. Casey in recognition of their meaningful contributions to the Company's strong financial performance in 2020, as
described in more detail below. The payment of bonus awards is not part of the regular executive compensation program of the Company and such
payments are not commonly granted by the Committee.
In granting a bonus payment in the amount of $300,000 to Ms. Simonelli, the Committee took into account the improvements in our debt profile and
balance sheet orchestrated by Ms. Simonelli, including:
•
•
•
the issuance of the 7.625% Senior Secured Second Lien Notes due 2025 (the net proceeds of which were used to discharge the 5.25% Senior
Notes due 2021),
the successful execution of the 2020 Amendments, and
the preparation for and structuring of the refinancing transactions executed by the Company in January and February 2021, which included:
◦
◦
the issuance of the 5.75% Senior Notes due 2029, the proceeds of which were used to pay down $905 million under the Term Loan A and
Term Loan B Facilities, and
the successful execution of the 2021 Amendments to extend the maturity of a portion of the remaining amount outstanding under the Term
Loan A Facility and the Revolving Credit Facility from February 2023 to February 2025, subject to earlier springing maturity dates upon the
occurrence of certain events.
See Note 9, “Short and Long-Term Debt”, and Note 20, “Subsequent Events”, to the Consolidated Financial Statements for additional information on
these refinancing transactions.
In granting a bonus payment in the amount of $300,000 to Mr. Casey, the Committee took into account his significant efforts in building and executing
his strategic vision for Guaranteed Rate Affinity, the Company's minority-held mortgage origination joint venture since its launch in the third-quarter of
2017.
The Committee noted that in 2020, the Company recorded equity earnings from Guaranteed Rate Affinity of $126 million as compared to $15 million
in 2019 and a loss in 2018. Accordingly, Guaranteed Rate Affinity contributed 17% of the Company's Operating EBITDA for the year ended December 31,
2020 as compared to 3% of the Company's Operating EBITDA for the year ended December 31, 2019.
In making these awards, the Committee also considered the criticality of each of Ms. Simonelli's and Mr. Casey's roles at Realogy and took note of the
competitive environment for executive talent, in particular with respect to these executives, and the potential business disruption likely to be caused by
unplanned attrition. In addition, the Committee considered each executive’s positioning relative to the Company’s peer group, before and after taking into
account the bonus award.
On February 22, 2021, the Committee also approved, in consultation with its independent compensation consultant, changes in compensation for
certain of our named executive officers, including (i) an increase in annual base salary for Ms. Simonelli to $900,000 (effective March 6, 2021) and (ii) an
increase in Mr. Schneider’s 2021 target incentive award under the Company’s annual cash incentive plan from one and a half times to two times earned
salary. In approving these changes, the Committee took into account Ms. Simonelli’s positioning relative to the Company’s peer group and, for Mr.
Schneider, competitive target annual incentive opportunities for leaders in his position, including among our peer group. In addition, for each of Ms.
Simonelli and Mr. Schneider, the Committee considered their significant contributions to the Company’s performance in 2020 as well as their anticipated
future contributions, noting the crucial role each executive is expected to play in the continued execution of the Company’s long-term strategy and the
potential business disruption likely to be caused by a loss of their services.
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Item 10. Directors, Executive Officers and Corporate Governance.
Identification of Directors
PART III
The information required by this item is included in the Proxy Statement under the caption "Proposal 1: Election of Directors" and is incorporated by
reference to this report.
Identification of Executive Officers
The information relating to executive officers required by this item is included herein in Part I under the caption “Information about our Executive
Officers.”
Code of Ethics
The information required by this item is included in the Proxy Statement under the caption "Code of Business Conduct and Ethics" and is incorporated
by reference to this Annual Report.
Corporate Governance
The information required by this item is included in the Proxy Statement under the caption "Governance of the Company" and is incorporated by
reference to this Annual Report.
Item 11. Executive Compensation.
The information required by this item is included in the Proxy Statement under the captions "Governance of the Company—Compensation of
Independent Directors," "Governance of the Company—Committees of the Board" and "Executive Compensation" and is incorporated by reference to this
Annual Report.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
Securities Authorized for Issuance Under Equity Compensation Plans
The information required by this item relating to securities authorized for issuance under equity compensation plans is included in the Proxy Statement
under the caption "Proposal 4. Approval of the Amended & Restated 2018 Long-Term Incentive Plan" and is incorporated by reference to this report.
The remaining information required by this item is included in the Proxy Statement under the caption "Governance of the Company—Ownership of
Our Common Stock" and is incorporated by reference to this Annual Report.
Item 13. Certain Relationships and Related Transactions, and Director Independence.
The information required by this item is included in the Proxy Statement under the captions "Governance of the Company—Director Independence
Criteria and —Determination of Director Independence" and "Related Person Transactions" and is incorporated by reference to this Annual Report.
Item 14. Principal Accounting Fees and Services.
The information required by this item is included in the Proxy Statement under the captions "Disclosure About Fees" and "Pre-Approval of Audit and
Non-Audit Services" under the section entitled "Proposal 3: Ratification of the Appointment of the Independent Registered Public Accounting Firm" and is
incorporated by reference to this Annual Report.
89
Table of Contents
Item 15. Exhibits, Financial Statements and Schedules.
(A)(1) and (2) Financial Statements
PART IV
The consolidated financial statements of the registrants listed in the "Index to Financial Statements" on page F-1 together with the reports of
PricewaterhouseCoopers LLP, independent auditors, are filed as part of this Annual Report.
(A)(3) Exhibits
See Index to Exhibits.
The agreements included or incorporated by reference as exhibits to this Annual Report contain representations and warranties by each of the parties to
the applicable agreement. These representations and warranties were made solely for the benefit of the other parties to the applicable agreement and (i)
were not intended to be treated as categorical statements of fact, but rather as a way of allocating the risk to one of the parties if those statements prove to
be inaccurate; (ii) may have been qualified in such agreement by disclosures that were made to the other party in connection with the negotiation of the
applicable agreement; (iii) may apply contract standards of "materiality" that are different from "materiality" under the applicable securities laws; and (iv)
were made only as of the date of the applicable agreement or such other date or dates as may be specified in the agreement. We acknowledge that,
notwithstanding the inclusion of the foregoing cautionary statements, we are responsible for considering whether additional specific disclosures of material
information regarding material contractual provisions are required to make the statements in this Annual Report not misleading.
(A)(4) Consolidated Financial Statement Schedules
Schedule II—Valuation and Qualifying Accounts for the years ended December 31, 2020, 2019 and 2018:
(in millions)
Additions
Description
Allowance for doubtful accounts (a)
Year ended December 31, 2020
Year ended December 31, 2019
Year ended December 31, 2018
Deferred tax asset valuation allowance
Year ended December 31, 2020
Year ended December 31, 2019
Year ended December 31, 2018
_______________
Balance at
Beginning of
Period
Charged to
Costs and
Expenses
Charged to
Other
Accounts
Deductions
Balance at
End of
Period
$
$
$
$
11
9
11
17
18
13
$
$
9
5
1
4
(1)
5
$
$
—
—
—
—
—
—
$
$
(7)
(3)
(3)
—
—
—
13
11
9
21
17
18
(a)
The deduction column represents uncollectible accounts written off, net of recoveries from Trade Receivables, in the Consolidated Balance Sheets.
Item 16. Form 10-K Summary.
None.
90
Table of Contents
Pursuant to the requirements of Section 15(d) of the Securities Exchange Act of 1934, the registrants have duly caused this Annual Report on Form 10-
K to be signed on their behalf by the undersigned, thereunto duly authorized, on February 23, 2021.
SIGNATURES
REALOGY HOLDINGS CORP.
and
REALOGY GROUP LLC
(Registrants)
By: /s/ RYAN M. SCHNEIDER
Name: Ryan M. Schneider
Title: Chief Executive Officer and President
POWER OF ATTORNEY
KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Ryan M. Schneider,
Charlotte C. Simonelli and Marilyn J. Wasser, and each of them severally, his or her true and lawful attorney-in-fact with power of substitution and
resubstitution to sign in his or her name, place and stead, in any and all capacities, to do any and all things and execute any and all instruments that such
attorney may deem necessary or advisable under the Securities Exchange Act of 1934 and any rules, regulations and requirements of the U.S. Securities
and Exchange Commission in connection with this Annual Report on Form 10-K and any and all amendments hereto, as fully and for all intents and
purposes as he or she might do or could do in person, and hereby ratifies and confirms all said attorneys-in-fact and agents, each acting alone, and his or her
substitute or substitutes, may lawfully do or cause to be done by virtue hereof.
91
Table of Contents
Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report has been signed below by the following persons in the
capacities and on the dates indicated below on behalf of each of the Registrants.
Name
Title
Date
/s/ RYAN M. SCHNEIDER
Ryan M. Schneider
/s/ CHARLOTTE C. SIMONELLI
Charlotte C. Simonelli
/s/ TIMOTHY B. GUSTAVSON
Timothy B. Gustavson
/s/ MICHAEL J. WILLIAMS
Michael J. Williams
/s/ FIONA P. DIAS
Fiona P. Dias
/s/ MATTHEW J. ESPE
Matthew J. Espe
/s/ V. ANN HAILEY
V. Ann Hailey
/s/ BRYSON KOEHLER
Bryson Koehler
/s/ DUNCAN L. NIEDERAUER
Duncan L. Niederauer
/s/ ENRIQUE SILVA
Enrique Silva
/s/ SHERRY M. SMITH
Sherry M. Smith
/s/ CHRIS TERRILL
Chris Terrill
Chief Executive Officer, President and Director
(Principal Executive Officer)
February 23, 2021
Executive Vice President, Chief Financial Officer
and Treasurer
(Principal Financial Officer)
Senior Vice President, Chief Accounting Officer
and Controller
(Principal Accounting Officer)
February 23, 2021
February 23, 2021
Chairman of the Board of Directors of Realogy Holdings Corp. and
Manager of Realogy Group LLC
February 23, 2021
February 23, 2021
February 23, 2021
February 23, 2021
February 23, 2021
February 23, 2021
February 23, 2021
February 23, 2021
February 23, 2021
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
Director of Realogy Holdings Corp. and
Manager of Realogy Group LLC
92
Table of Contents
INDEX TO FINANCIAL STATEMENTS
Report of Independent Registered Public Accounting Firm for Realogy Holdings Corp.
Report of Independent Registered Public Accounting Firm for Realogy Group LLC
Consolidated Statements of Operations for the years ended December 31, 2020, 2019 and 2018
Consolidated Statements of Comprehensive (Loss) Income for the years ended December 31, 2020, 2019 and 2018
Consolidated Balance Sheets as of December 31, 2020 and 2019
Consolidated Statements of Cash Flows for the years ended December 31, 2020, 2019 and 2018
Consolidated Statements of Equity for the years ended December 31, 2020, 2019 and 2018
Notes to Consolidated Financial Statements
Page
F-2
F-5
F-8
F-9
F-10
F-11
F-12
F-13
F-1
Table of Contents
Report of Independent Registered Public Accounting Firm
To the Board of Directors and Stockholders of Realogy Holdings Corp.
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheets of Realogy Holdings Corp. and its subsidiaries (the "Company") as of December 31,
2020 and 2019, and the related consolidated statements of operations, of comprehensive (loss) income, of equity and of cash flows for each of the three
years in the period ended December 31, 2020, including the related notes and schedule of valuation and qualifying accounts for each of the three years in
the period ended December 31, 2020 appearing under Item 15(A)(4) (collectively referred to as the "consolidated financial statements"). We also have
audited the Company's internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as
of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020 in
conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material
respects, effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated
Framework (2013) issued by the COSO.
Change in Accounting Principle
As discussed in Note 3 to the consolidated financial statements, the Company changed the manner in which it accounts for leases in 2019.
Basis for Opinions
The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial
reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management's Report on Internal Control Over
Financial Reporting for Realogy Holdings Corp. appearing under Item 9A. Our responsibility is to express opinions on the Company's consolidated
financial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the
Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance
with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain
reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether
effective internal control over financial reporting was maintained in all material respects.
Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test
basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting
principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our
audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a
material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also
included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our
opinions.
Definition and Limitations of Internal Control over Financial Reporting
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's
internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail,
accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded
as
F-2
Table of Contents
necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of
the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the
financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree
of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were
communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated
financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not
alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below,
providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
Interim Goodwill Impairment Assessment—Realogy Brokerage Group Reporting Unit
As described in Notes 2 and 5 to the consolidated financial statements, the Company’s consolidated goodwill balance was $2,910 million as of
December 31, 2020, and the goodwill associated with the Realogy Brokerage Group reporting unit was $245 million. Management conducts an impairment
assessment annually as of October 1, or whenever events or changes in circumstances indicate that the carrying amount may not be fully recoverable. This
assessment compares the carrying values of the reporting units to their respective fair values and when appropriate, the carrying value is reduced to fair
value. The fair value of each reporting unit is estimated using the income approach, a discounted cash flow approach. The fair value of the Company's
reporting units are determined utilizing the best estimate of future revenues, operating expenses, including commission expense, market and general
economic conditions, trends in the industry, as well as assumptions that management believes marketplace participants would utilize including discount
rates, cost of capital, and long-term growth rates. During the first quarter of 2020, management determined that the impact on future earnings related to the
COVID-19 pandemic qualified as triggering event for all of the Company's reporting units and, accordingly, management performed an impairment
assessment of goodwill as of March 31, 2020. As a result of the interim impairment assessment, management recognized a goodwill impairment charge
totaling $413 million related to Realogy Brokerage Group.
The principal considerations for our determination that performing procedures relating to the interim goodwill impairment assessment of the Realogy
Brokerage Group reporting unit is a critical audit matter are (i) the significant judgment by management when developing the fair value of the reporting
unit; (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures and evaluating audit evidence relating to management’s
significant assumptions related to future revenues, commission expense and related operating expenses, and the discount rate; and (iii) the audit effort
involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the
consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s interim goodwill impairment
assessment, including controls over the valuation of the Realogy Brokerage Group reporting unit. These procedures also included, among others (i) testing
management’s process for developing the fair value estimate of the Realogy Brokerage Group reporting unit; (ii) evaluating the appropriateness of the
discounted cash flow approach (iii) testing the completeness and accuracy of the underlying data used in the discounted cash flow approach; and (iv)
evaluating the significant assumptions used by management related to future revenues, commission expense and related operating expenses, and the
discount rate. Evaluating management’s assumptions related to future revenues and commission expense and related operating expenses involved
evaluating whether the assumptions used by management were reasonable considering the current and past performance of the reporting unit and whether
the assumptions were consistent with evidence obtained in other areas of the audit. Additionally, for future revenues, the evaluation also considered
whether the assumption was consistent with external market and industry data. Professionals with specialized skill and knowledge were used to assist in the
evaluation of the Company’s discounted cash flow approach and the discount rate assumption.
F-3
Table of Contents
Interim Other Indefinite-Lived Asset Impairment Assessment – Realogy Franchise Group Trademark Intangible Asset
As described in Notes 2 and 5 to the consolidated financial statements, the Company’s consolidated other indefinite-lived intangible assets balance was
$705 million as of December 31, 2020, including trademark intangible assets of $685 million. Management conducts an impairment assessment annually as
of October 1, or whenever events or changes in circumstances indicate that the carrying amount may not be fully recoverable. This assessment compares
the carrying values of the other indefinite lived assets to their respective fair values and, when appropriate, the carrying value is reduced to fair value. The
fair value of each other indefinite-lived intangible asset is estimated using the relief from royalty method. The fair value of the Company's other indefinite
lived intangible assets are determined utilizing the best estimate of future revenues, market and general economic conditions, trends in the industry, as well
as assumptions that management believes marketplace participants would utilize including discount rates, cost of capital, trademark royalty rates, and long-
term growth rates. During the first quarter of 2020, management determined that the impact on future earnings related to the COVID-19 pandemic qualified
as triggering event and, accordingly, management performed an impairment assessment of other indefinite-lived intangible assets as of March 31, 2020. As
a result of the interim impairment assessment, management recognized an impairment charge totaling $30 million related to the Realogy Franchise Group
trademark intangible asset.
The principal considerations for our determination that performing procedures relating to the interim other indefinite-lived intangible asset impairment
assessment of the Realogy Franchise Group trademark intangible asset is a critical audit matter are (i) the significant judgment by management when
developing the fair value of the trademark intangible asset; (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures and
evaluating audit evidence relating to management’s significant assumptions related to future revenues and the discount rate; and (iii) the audit effort
involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the
consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s interim trademark intangible
asset impairment assessment, including controls over the valuation of the Realogy Franchise Group trademark intangible asset. These procedures also
included, among others (i) testing management’s process for developing the fair value estimate of the Realogy Franchise Group trademark intangible asset;
(ii) evaluating the appropriateness of the relief from royalty method; (iii) testing the completeness and accuracy of the underlying data used in the relief
from royalty method; and (iv) evaluating the significant assumptions used by management related to future revenues and the discount rate. Evaluating
management’s assumption related to future revenues involved evaluating whether the assumption used by management was reasonable considering the
current and past performance of the business associated with the trademark, consistency with external market and industry data, and whether the
assumption was consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in the
evaluation of the Company’s relief from royalty method and the discount rate.
/s/ PricewaterhouseCoopers LLP
Florham Park, New Jersey
February 23, 2021
We have served as the Company's auditor since 2009.
F-4
Table of Contents
Report of Independent Registered Public Accounting Firm
To the Board of Directors and Stockholder of Realogy Group LLC
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheets of Realogy Group LLC and its subsidiaries (the "Company") as of December 31, 2020
and 2019, and the related consolidated statements of operations, of comprehensive (loss) income and of cash flows for each of the three years in the period
ended December 31, 2020, including the related notes and schedule of valuation and qualifying accounts for each of the three years in the period ended
December 31, 2020 appearing under Item 15(A)(4) (collectively referred to as the "consolidated financial statements"). We also have audited the
Company's internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated Framework
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as
of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020 in
conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material
respects, effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated
Framework (2013) issued by the COSO.
Change in Accounting Principle
As discussed in Note 3 to the consolidated financial statements, the Company changed the manner in which it accounts for leases in 2019.
Basis for Opinions
The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial
reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management's Report on Internal Control Over
Financial Reporting for Realogy Group LLC appearing under Item 9A. Our responsibility is to express opinions on the Company's consolidated financial
statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public
Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the
U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB and in accordance with standards generally accepted in the United States of
America. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements
are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all
material respects.
Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test
basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting
principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our
audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a
material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also
included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our
opinions.
Definition and Limitations of Internal Control over Financial Reporting
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's
internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail,
accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded
as
F-5
Table of Contents
necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of
the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the
financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree
of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were
communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated
financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not
alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below,
providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
Interim Goodwill Impairment Assessment—Realogy Brokerage Group Reporting Unit
As described in Notes 2 and 5 to the consolidated financial statements, the Company’s consolidated goodwill balance was $2,910 million as of
December 31, 2020, and the goodwill associated with the Realogy Brokerage Group reporting unit was $245 million. Management conducts an impairment
assessment annually as of October 1, or whenever events or changes in circumstances indicate that the carrying amount may not be fully recoverable. This
assessment compares the carrying values of the reporting units to their respective fair values and when appropriate, the carrying value is reduced to fair
value. The fair value of each reporting unit is estimated using the income approach, a discounted cash flow approach. The fair value of the Company's
reporting units are determined utilizing the best estimate of future revenues, operating expenses, including commission expense, market and general
economic conditions, trends in the industry, as well as assumptions that management believes marketplace participants would utilize including discount
rates, cost of capital, and long-term growth rates. During the first quarter of 2020, management determined that the impact on future earnings related to the
COVID-19 pandemic qualified as triggering event for all of the Company's reporting units and, accordingly, management performed an impairment
assessment of goodwill as of March 31, 2020. As a result of the interim impairment assessment, management recognized a goodwill impairment charge
totaling $413 million related to Realogy Brokerage Group.
The principal considerations for our determination that performing procedures relating to the interim goodwill impairment assessment of the Realogy
Brokerage Group reporting unit is a critical audit matter are (i) the significant judgment by management when developing the fair value of the reporting
unit; (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures and evaluating audit evidence relating to management’s
significant assumptions related to future revenues, commission expense and related operating expenses, and the discount rate; and (iii) the audit effort
involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the
consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s interim goodwill impairment
assessment, including controls over the valuation of the Realogy Brokerage Group reporting unit. These procedures also included, among others (i) testing
management’s process for developing the fair value estimate of the Realogy Brokerage Group reporting unit; (ii) evaluating the appropriateness of the
discounted cash flow approach (iii) testing the completeness and accuracy of the underlying data used in the discounted cash flow approach; and (iv)
evaluating the significant assumptions used by management related to future revenues, commission expense and related operating expenses, and the
discount rate. Evaluating management’s assumptions related to future revenues and commission expense and related operating expenses involved
evaluating whether the assumptions used by management were reasonable considering the current and past performance of the reporting unit and whether
the assumptions were consistent with evidence obtained in other areas of the audit. Additionally, for future revenues, the evaluation also considered
whether the assumption was consistent with external market and industry data. Professionals with specialized skill and knowledge were used to assist in the
evaluation of the Company’s discounted cash flow approach and the discount rate assumption.
F-6
Table of Contents
Interim Other Indefinite-Lived Asset Impairment Assessment – Realogy Franchise Group Trademark Intangible Asset
As described in Notes 2 and 5 to the consolidated financial statements, the Company’s consolidated other indefinite-lived intangible assets balance was
$705 million as of December 31, 2020, including trademark intangible assets of $685 million. Management conducts an impairment assessment annually as
of October 1, or whenever events or changes in circumstances indicate that the carrying amount may not be fully recoverable. This assessment compares
the carrying values of the other indefinite lived assets to their respective fair values and, when appropriate, the carrying value is reduced to fair value. The
fair value of each other indefinite-lived intangible asset is estimated using the relief from royalty method. The fair value of the Company's other indefinite
lived intangible assets are determined utilizing the best estimate of future revenues, market and general economic conditions, trends in the industry, as well
as assumptions that management believes marketplace participants would utilize including discount rates, cost of capital, trademark royalty rates, and long-
term growth rates. During the first quarter of 2020, management determined that the impact on future earnings related to the COVID-19 pandemic qualified
as triggering event and, accordingly, management performed an impairment assessment of other indefinite-lived intangible assets as of March 31, 2020. As
a result of the interim impairment assessment, management recognized an impairment charge totaling $30 million related to the Realogy Franchise Group
trademark intangible asset.
The principal considerations for our determination that performing procedures relating to the interim other indefinite-lived intangible asset impairment
assessment of the Realogy Franchise Group trademark intangible asset is a critical audit matter are (i) the significant judgment by management when
developing the fair value of the trademark intangible asset; (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures and
evaluating audit evidence relating to management’s significant assumptions related to future revenues and the discount rate; and (iii) the audit effort
involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the
consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s interim trademark intangible
asset impairment assessment, including controls over the valuation of the Realogy Franchise Group trademark intangible asset. These procedures also
included, among others (i) testing management’s process for developing the fair value estimate of the Realogy Franchise Group trademark intangible asset;
(ii) evaluating the appropriateness of the relief from royalty method (iii) testing the completeness and accuracy of the underlying data used in the relief
from royalty method; and (iv) evaluating the significant assumptions used by management related to future revenues and the discount rate. Evaluating
management’s assumption related to future revenues involved evaluating whether the assumption used by management was reasonable considering the
current and past performance of the business associated with the trademark, consistency with external market and industry data, and whether the
assumption was consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in the
evaluation of the Company’s relief from royalty method and the discount rate.
/s/ PricewaterhouseCoopers LLP
Florham Park, New Jersey
February 23, 2021
We have served as the Company's auditor since 2009.
F-7
Table of Contents
REALOGY HOLDINGS CORP. AND REALOGY GROUP LLC
CONSOLIDATED STATEMENTS OF OPERATIONS
(In millions, except per share data)
Revenues
Gross commission income
Service revenue
Franchise fees
Other
Net revenues
Expenses
Commission and other agent-related costs
Operating
Marketing
General and administrative
Former parent legacy cost, net
Restructuring costs, net
Impairments
Depreciation and amortization
Interest expense, net
Loss (gain) on the early extinguishment of debt
Other income, net
Total expenses
(Loss) income before income taxes, equity in (earnings) losses and noncontrolling interests
Income tax (benefit) expense
Equity in (earnings) losses of unconsolidated entities
Net (loss) income
Less: Net income attributable to noncontrolling interests
Net (loss) income attributable to Realogy Holdings and Realogy Group
(Loss) earnings per share attributable to Realogy Holdings shareholders:
Basic (loss) earnings per share
Diluted (loss) earnings per share
Weighted average common and common equivalent shares of Realogy Holdings outstanding:
Basic
Diluted
See Notes to Consolidated Financial Statements.
F-8
$
$
$
$
Year Ended December 31,
2019
2020
2018
$
$
$
$
4,669
983
419
150
6,221
3,527
1,473
215
412
1
67
682
186
246
8
(5)
6,812
(591)
(104)
(131)
(356)
(4)
(360)
(3.13)
(3.13)
115.2
115.2
$
$
$
$
4,330
941
386
213
5,870
3,156
1,531
264
344
1
52
271
195
250
(5)
—
6,059
(189)
14
(18)
(185)
(3)
(188)
(1.65)
(1.65)
114.2
114.2
4,533
947
393
206
6,079
3,282
1,548
258
328
4
58
—
195
190
7
—
5,870
209
65
4
140
(3)
137
1.10
1.09
124.0
125.3
Table of Contents
REALOGY HOLDINGS CORP. AND REALOGY GROUP LLC
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(In millions)
Net (loss) income
Currency translation adjustment
Defined Benefit Plans:
Actuarial loss for the plans
Less: amortization of actuarial loss to periodic pension cost
Defined benefit plans
Other comprehensive loss, before tax
Income tax benefit related to items of other comprehensive loss
Other comprehensive loss, net of tax
Comprehensive (loss) income
Less: comprehensive income attributable to noncontrolling interests
Comprehensive (loss) income attributable to Realogy Holdings and Realogy Group
Year Ended December 31,
2019
2018
2020
$
$
(356)
—
(6)
(2)
(4)
(4)
(1)
(3)
(359)
(4)
(363)
$
$
(185)
—
(8)
(2)
(6)
(6)
(2)
(4)
(189)
(3)
(192)
$
$
140
(3)
(6)
(2)
(4)
(7)
(1)
(6)
134
(3)
131
See Notes to Consolidated Financial Statements.
F-9
Table of Contents
ASSETS
Current assets:
REALOGY HOLDINGS CORP. AND REALOGY GROUP LLC
CONSOLIDATED BALANCE SHEETS
(In millions, except share data)
December 31,
2020
2019
Cash and cash equivalents
Restricted cash
Trade receivables (net of allowance for doubtful accounts of $13 and $11)
Relocation receivables
Other current assets
Total current assets
Property and equipment, net
Operating lease assets, net
Goodwill
Trademarks
Franchise agreements, net
Other intangibles, net
Other non-current assets
Total assets
LIABILITIES AND EQUITY
Current liabilities:
Accounts payable
Securitization obligations
Current portion of long-term debt
Current portion of operating lease liabilities
Accrued expenses and other current liabilities
Total current liabilities
Long-term debt
Long-term operating lease liabilities
Deferred income taxes
Other non-current liabilities
Total liabilities
Commitments and contingencies (Note 14)
Equity:
Realogy Holdings preferred stock: $0.01 par value; 50,000,000 shares authorized, none issued and outstanding at
December 31, 2020 and December 31, 2019
Realogy Holdings common stock: $0.01 par value; 400,000,000 shares authorized, 115,457,067 shares issued and
outstanding at December 31, 2020 and 114,355,519 shares issued and outstanding at December 31, 2019
Additional paid-in capital
Accumulated deficit
Accumulated other comprehensive loss
Total stockholders' equity
Noncontrolling interests
Total equity
Total liabilities and equity
See Notes to Consolidated Financial Statements.
F-10
$
$
$
$
520
3
128
139
154
944
317
450
2,910
685
1,088
188
352
6,934
128
106
62
129
600
1,025
3,145
430
276
291
5,167
—
1
4,876
(3,055)
(59)
1,763
4
1,767
6,934
$
$
$
$
263
3
125
203
158
752
342
550
3,460
749
1,160
225
305
7,543
137
206
234
128
405
1,110
3,211
496
390
240
5,447
—
1
4,842
(2,695)
(56)
2,092
4
2,096
7,543
Table of Contents
REALOGY HOLDINGS CORP. AND REALOGY GROUP LLC
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In millions)
Operating Activities
Net (loss) income
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization
Deferred income taxes
Impairments
Amortization of deferred financing costs and debt discount
Loss (gain) on the early extinguishment of debt
Equity in (earnings) losses of unconsolidated entities
Stock-based compensation
Mark-to-market adjustments on derivatives
Other adjustments to net (loss) income
Net change in assets and liabilities, excluding the impact of acquisitions and dispositions:
Trade receivables
Relocation receivables
Other assets
Accounts payable, accrued expenses and other liabilities
Dividends received from unconsolidated entities
Other, net
Net cash provided by operating activities
Investing Activities
Property and equipment additions
Proceeds from the sale of assets
Investment in unconsolidated entities
Proceeds from investments in unconsolidated entities
Other, net
Net cash used in investing activities
Financing Activities
Net change in Revolving Credit Facility
Payments for refinancing of Term Loan B
Proceeds from refinancing of Term Loan A & A-1
Proceeds from issuance of Senior Secured Lien Notes
Proceeds from issuance of Senior Notes
Redemption and repurchase of Senior Notes
Amortization payments on term loan facilities
Net change in securitization obligations
Debt issuance costs
Cash paid for fees associated with early extinguishment of debt
Repurchase of common stock
Dividends paid on common stock
Taxes paid related to net share settlement for stock-based compensation
Payments of contingent consideration related to acquisitions
Other, net
Net cash used in financing activities
Effect of changes in exchange rates on cash, cash equivalents and restricted cash
Net increase in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash, beginning of period
Cash, cash equivalents and restricted cash, end of period
Supplemental Disclosure of Cash Flow Information
Interest payments (including securitization interest of $5, $8 and $9 respectively)
Income tax (refunds) payments, net
Year Ended December 31,
2020
2019
2018
$
(356)
$
(185)
$
140
186
(114)
682
11
8
(131)
39
51
(5)
(4)
64
29
220
101
(33)
748
(95)
23
(5)
—
(13)
(90)
(190)
—
—
550
—
(550)
(43)
(99)
(15)
(7)
—
—
(5)
(2)
(41)
(402)
1
257
266
523
209
—
$
$
195
3
271
10
(5)
(18)
30
39
(4)
22
29
4
(22)
3
(1)
371
(119)
—
(12)
—
3
(128)
(80)
—
—
—
550
(533)
(30)
(26)
(9)
(5)
(20)
(31)
(6)
(3)
(22)
(215)
—
28
238
266
210
(3)
$
$
195
71
—
15
7
4
40
3
—
7
(9)
(6)
(71)
3
(5)
394
(105)
—
(15)
19
10
(91)
200
(4)
17
—
—
—
(25)
38
(16)
—
(402)
(45)
(10)
(22)
(28)
(297)
(2)
4
234
238
185
7
$
$
See Notes to Consolidated Financial Statements.
F-11
Table of Contents
REALOGY HOLDINGS CORP.
CONSOLIDATED STATEMENTS OF EQUITY
(In millions)
Realogy Holdings Stockholders' Equity
Common Stock
Amount
Additional
Paid-In
Capital
Accumulated
Deficit
Accumulated
Other
Comprehensive
Loss
Non-
controlling
Interests
Total
Equity
Balance at January 1, 2018
Cumulative effect of adoption of new accounting
pronouncements
Net income
Other comprehensive loss
Repurchase of common stock
Exercise of stock options
Stock-based compensation
Issuance of shares for vesting of equity awards
Shares withheld for taxes on equity awards
Dividends ($0.36 per share)
Balance at December 31, 2018
Net (loss) income
Other comprehensive loss
Repurchase of common stock
Stock-based compensation
Issuance of shares for vesting of equity awards
Shares withheld for taxes on equity awards
Dividends ($0.27 per share)
Balance at December 31, 2019
Net (loss) income
Other comprehensive loss
Stock-based compensation
Issuance of shares for vesting of equity awards
Shares withheld for taxes on equity awards
Dividends
Balance at December 31, 2020
Shares
131.6 $
—
—
—
(17.9)
—
—
1.2
(0.3)
—
114.6 $
—
—
(1.2)
—
1.4
(0.4)
—
114.4 $
—
—
—
1.7
(0.6)
—
115.5 $
1 $
5,285 $
(2,631) $
(37) $
4 $
2,622
—
—
—
—
—
—
—
—
—
1 $
—
—
—
—
—
—
—
1 $
—
—
—
—
—
—
1 $
—
—
—
(402)
1
40
—
(10)
(45)
4,869 $
—
—
(20)
30
—
(6)
(31)
4,842 $
—
—
39
—
(5)
—
4,876 $
(13)
137
—
—
—
—
—
—
—
(2,507) $
(188)
—
—
—
—
—
—
(2,695) $
(360)
—
—
—
—
—
(3,055) $
(9)
—
(6)
—
—
—
—
—
—
(52) $
—
(4)
—
—
—
—
—
(56) $
—
(3)
—
—
—
—
(59) $
—
3
—
—
—
—
—
—
(3)
4 $
3
—
—
—
—
—
(3)
4 $
4
—
—
—
—
(4)
4 $
(22)
140
(6)
(402)
1
40
—
(10)
(48)
2,315
(185)
(4)
(20)
30
—
(6)
(34)
2,096
(356)
(3)
39
—
(5)
(4)
1,767
See Notes to Consolidated Financial Statements.
F-12
Table of Contents
REALOGY HOLDINGS CORP. AND REALOGY GROUP LLC
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Unless otherwise noted, all amounts are in millions, except per share amounts)
1. BASIS OF PRESENTATION
Realogy Holdings Corp. ("Realogy Holdings", "Realogy" or the "Company") is a holding company for its consolidated subsidiaries including Realogy
Intermediate Holdings LLC ("Realogy Intermediate") and Realogy Group LLC ("Realogy Group") and its consolidated subsidiaries. Realogy, through its
subsidiaries, is a global provider of residential real estate services. Neither Realogy Holdings, the indirect parent of Realogy Group, nor Realogy
Intermediate, the direct parent company of Realogy Group, conducts any operations other than with respect to its respective direct or indirect ownership of
Realogy Group. As a result, the consolidated financial positions, results of operations, comprehensive (loss) income and cash flows of Realogy Holdings,
Realogy Intermediate and Realogy Group are the same.
The accompanying Consolidated Financial Statements include the financial statements of Realogy Holdings and Realogy Group. Realogy Holdings'
only asset is its investment in the common stock of Realogy Intermediate, and Realogy Intermediate's only asset is its investment in Realogy Group.
Realogy Holdings' only obligations are its guarantees of certain borrowings and certain franchise obligations of Realogy Group. All expenses incurred by
Realogy Holdings and Realogy Intermediate are for the benefit of Realogy Group and have been reflected in Realogy Group’s consolidated financial
statements. The consolidated financial statements of the Company have been prepared in accordance with accounting principles generally accepted in the
United States of America. All intercompany balances and transactions have been eliminated.
Inclusion of Cartus Relocation Services in Continuing Operations
The results of the Company's global relocation operations, Cartus Relocation Services, were presented as discontinued operations commencing in the
fourth quarter of 2019 pending the sale of that business to a third party. However, during the fourth quarter of 2020, following termination of the proposed
sale of that business and change in the company's expectations for sale, management determined that the held for sale and discontinued operations criteria
in ASC Topic 360 and ASC Topic 205 were no longer met. As a result, the assets and liabilities of Cartus Relocation Services, previously presented as held
for sale, have been reclassified to held and used on the Consolidated Balance Sheets as of December 31, 2020 and the results of Cartus Relocation Services
have been reclassified from discontinued operations to continuing operations and included in the Realogy Franchise Group segment for all periods
presented (see Note 18, "Segment Information", for additional information). Cartus Relocation Services’ assets and liabilities were measured at fair value
upon reclassification and the reduction to the carrying value is reported in the Impairments line in the Consolidated Statements of Operations for the year
ended December 31, 2020.
Business Description
The Company reports its operations in the following three business segments (the number of offices and agents are unaudited):
• Realogy Franchise Group—franchises the Century 21 , Coldwell Banker , Coldwell Banker Commercial , Corcoran , ERA , Sotheby's
®
®
®
®
®
International Realty and Better Homes and Gardens Real Estate brand names. As of December 31, 2020, our real estate franchise systems and
proprietary brands had approximately 320,700 independent sales agents worldwide, including approximately 190,700 independent sales agents
operating in the U.S. (which included approximately 53,100 company owned brokerage independent sales agents). As of December 31, 2020, our
real estate franchise systems and proprietary brands had approximately 20,100 offices worldwide in 116 countries and territories, including
approximately 5,800 brokerage offices in the U.S. (which included approximately 670 company owned brokerage offices). This segment also
includes our lead generation and global relocation services operations.
®
®
• Realogy Brokerage Group—operates a full-service real estate brokerage business with approximately 670 owned and operated brokerage offices
®
with approximately 53,100 independent sales agents principally under the Coldwell Banker , Corcoran and Sotheby’s International Realty
brand names in many of the largest metropolitan areas in the U.S.
®
®
• Realogy Title Group—provides full-service title, escrow and settlement services to real estate companies, corporations and financial institutions
with many of these services provided in connection with the Company's real
F-13
Table of Contents
estate brokerage business. The title insurance underwriter, Title Resources Guaranty Company, provides title underwriting services relating to the
closing of home purchases and refinancing of home loans, working with affiliated and independent agents. This segment also includes the
Company's share of equity earnings for our Guaranteed Rate Affinity mortgage origination joint venture.
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
USE OF ESTIMATES
In presenting the consolidated financial statements, management makes estimates and assumptions that affect the amounts reported and related
disclosures. Estimates, by their nature, are based on judgment and available information. Accordingly, actual results could differ materially from those
estimates.
LEASES
See Note 3, "Leases", for discussion.
REVENUE RECOGNITION
See Note 4, "Revenue Recognition", for discussion.
CONSOLIDATION
The Company consolidates any variable interest entity ("VIE") for which it is the primary beneficiary with a controlling financial interest. Also, the
Company consolidates an entity not deemed a VIE if its ownership, direct or indirect, exceeds 50% of the outstanding voting shares of an entity and/or it
has the ability to control the financial or operating policies through its voting rights, board representation or other similar rights. For entities where the
Company does not have a controlling interest (financial or operating), the investments in such entities are accounted for using the equity method or at fair
value with changes in fair value recognized in net income, as appropriate. The Company applies the equity method of accounting when it has the ability to
exercise significant influence over operating and financial policies of an investee. The Company measures all other investments at fair value with changes
in fair value recognized in net income or in the case that an equity investment does not have readily determinable fair values, at cost minus impairment (if
any) plus or minus changes resulting from observable price changes in orderly transactions for the identical or a similar investment.
CASH AND CASH EQUIVALENTS
The Company considers highly liquid investments with remaining maturities not exceeding three months at the date of purchase to be cash equivalents.
RESTRICTED CASH
Restricted cash primarily relates to amounts specifically designated as collateral for the repayment of outstanding borrowings under the Company’s
securitization facilities. Such amounts approximated $3 million at both December 31, 2020 and 2019.
ALLOWANCE FOR DOUBTFUL ACCOUNTS
The Company estimates the allowance necessary to provide for uncollectible accounts receivable. The estimate is based on historical experience,
combined with a review of current conditions and forecasts of future losses, and includes specific accounts for which payment has become unlikely. The
process by which the Company calculates the allowance begins in the individual business units where specific problem accounts are identified and reserved
primarily based upon the age profile of the receivables and specific payment issues, combined with reasonable and supportable forecasts of future losses.
ADVERTISING EXPENSES
Advertising costs are generally expensed in the period incurred. Advertising expenses, recorded within the marketing expense line item on the
Company’s Consolidated Statements of Operations, were approximately $157 million, $197 million and $207 million for the years ended December 31,
2020, 2019 and 2018, respectively.
F-14
Table of Contents
DEBT ISSUANCE COSTS
Debt issuance costs include costs incurred in connection with obtaining debt and extending existing debt. These financing costs are presented in the
balance sheet as a direct deduction from the carrying value of the associated debt liability, consistent with the presentation of a debt discount, with the
exception of the debt issuance costs related to the Revolving Credit Facility and securitization obligations which are classified as a deferred financing asset
within other assets. The debt issuance costs are amortized via the effective interest method and the amortization period is the life of the related debt.
INCOME TAXES
The Company’s provision for income taxes is determined using the asset and liability method, under which deferred tax assets and liabilities are
calculated based upon the temporary differences between the financial statement and income tax bases of assets and liabilities using currently enacted tax
rates. These differences are based upon estimated differences between the book and tax basis of the assets and liabilities for the Company. Certain tax
assets and liabilities of the Company may be adjusted in connection with the finalization of income tax audits.
The Company’s deferred tax assets are recorded net of a valuation allowance when, based on the weight of available evidence, it is more likely than
not that all or some portion of the recorded deferred tax balances will not be realized in future periods. Decreases to the valuation allowance are recorded as
reductions to the Company’s provision for income taxes and increases to the valuation allowance result in additional provision for income taxes.
DERIVATIVE INSTRUMENTS
The Company records derivatives and hedging activities on the balance sheet at their respective fair values. The Company uses interest rate swaps to
manage its exposure to future interest rate volatility associated with its variable rate borrowings. The Company has not elected to utilize hedge accounting
for these instruments; therefore, any change in fair value is recorded in the Consolidated Statements of Operations. However, the fluctuations in the value
of these instruments generally offset the impact of changes in the value of the underlying risk that they are intended to economically hedge. See Note 17,
"Risk Management and Fair Value of Financial Instruments", for further discussion.
INVESTMENTS
Guaranteed Rate Affinity, LLC ("Guaranteed Rate Affinity") originates and markets its mortgage lending services to the Company's real estate
brokerage as well as other real estate brokerage companies across the country. Guaranteed Rate, Inc. ("Guaranteed Rate") owns a controlling 50.1% stake
of Guaranteed Rate Affinity and the Company owns 49.9%. The Company has certain governance rights related to the joint venture, however it does not
have control of the day-to-day operations of Guaranteed Rate Affinity. The equity earnings or losses related to Guaranteed Rate Affinity are included in the
financial results of Realogy Title Group. At December 31, 2020 and 2019, the Company had various equity method investments which are recorded within
other non-current assets on the accompanying Consolidated Balance Sheets. The Company's former 49.9% mortgage joint venture with PHH Home Loans
LLC, which was reported in Realogy Brokerage Group, was sold during the first quarter of 2018.
The Company's investment in Guaranteed Rate Affinity at Realogy Title Group had investment balances of $90 million and $60 million at
December 31, 2020 and 2019, respectively. The Company recorded equity earnings of $126 million, earnings of $15 million and losses of $8 million
related to its investment in Guaranteed Rate Affinity during the years ended December 31, 2020, 2019 and 2018, respectively. The Company received $96
million in cash dividends from Guaranteed Rate Affinity during the year ended December 31, 2020 and no cash dividends during the years ended
December 31, 2019 and 2018. The Company invested $2 million and $4 million of cash into Guaranteed Rate Affinity during the years ended
December 31, 2019 and 2018, respectively.
The Company's other equity method investments had investment balances totaling $10 million and $9 million at December 31, 2020 and 2019,
respectively. The Company recorded equity earnings from the operations of these equity method investments of $5 million, $3 million and $4 million
during the years ended December 31, 2020, 2019 and 2018, respectively. The Company received $5 million in cash dividends from these equity method
investments during each of the years ended December 31, 2020, 2019 and 2018.
F-15
Table of Contents
PROPERTY AND EQUIPMENT
Property and equipment (including leasehold improvements) are initially recorded at cost, net of accumulated depreciation and amortization.
Depreciation, recorded as a component of depreciation and amortization on the Consolidated Statements of Operations, is computed utilizing the straight-
line method over the estimated useful lives of the related assets. Amortization of leasehold improvements, also recorded as a component of depreciation
and amortization, is computed utilizing the straight-line method over the estimated benefit period of the related assets or the lease term, if shorter. Useful
lives are 30 years for buildings, up to 20 years for leasehold improvements, and from 3 to 7 years for furniture, fixtures and equipment.
The Company capitalizes the costs of software developed for internal use which commences during the development phase of the project. The
Company amortizes software developed or obtained for internal use on a straight-line basis, generally from 1 to 5 years, when such software is ready for
use. The net carrying value of software developed or obtained for internal use was $118 million at both December 31, 2020 and 2019.
IMPAIRMENT OF GOODWILL, INTANGIBLE ASSETS AND OTHER LONG-LIVED ASSETS
Goodwill represents the excess of acquisition costs over the fair value of the net tangible assets and identifiable intangible assets acquired in a business
combination. Other indefinite-lived intangible assets primarily consist of trademarks acquired in business combinations. Goodwill and other indefinite-
lived assets are not amortized, but are subject to impairment testing. The aggregate carrying values of our goodwill and other indefinite-lived intangible
assets were $2,910 million and $705 million, respectively, at December 31, 2020 and are subject to an impairment assessment annually as of October 1, or
whenever events or changes in circumstances indicate that the carrying amount may not be fully recoverable. This assessment compares carrying values of
the goodwill reporting units and other indefinite lived intangible assets to their respective fair values and, when appropriate, the carrying value is reduced to
fair value.
In testing goodwill, the fair value of each reporting unit is estimated using the income approach, a discounted cash flow approach. For the other
indefinite lived intangible assets, fair value is estimated using the relief from royalty method. Management utilizes long-term cash flow forecasts and the
Company's annual operating plans adjusted for terminal value assumptions. The fair value of the Company's reporting units and other indefinite lived
intangible assets are determined utilizing the best estimate of future revenues, operating expenses, including commission expense, market and general
economic conditions, trends in the industry, as well as assumptions that management believes marketplace participants would utilize including discount
rates, cost of capital, trademark royalty rates, and long-term growth rates. The trademark royalty rate was determined by reviewing similar trademark
agreements with third parties. Although management believes that assumptions are reasonable, actual results may vary significantly. These impairment
assessments involve the use of accounting estimates and assumptions, changes in which could materially impact our financial condition or operating
performance if actual results differ from such estimates and assumptions. To address this uncertainty, a sensitivity analysis is performed on key estimates
and assumptions.
Significant negative industry or economic trends, disruptions to the business, unexpected significant changes or planned changes in use of the assets, a
decrease in business results, growth rates that fall below management's assumptions, divestitures, and a sustained decline in the Company's stock price and
market capitalization may have a negative effect on the fair values and key valuation assumptions. Such changes could result in changes to management's
estimates of the Company's fair value and a material impairment of goodwill or other indefinite-lived intangible assets.
During the first quarter of 2020, the Company determined that the impact on future earnings related to the COVID-19 pandemic qualified as a
triggering event for all of our reporting units and accordingly, the Company performed an impairment assessment of goodwill and other indefinite-lived
intangible assets as of March 31, 2020. This assessment resulted in the recognition of an impairment of Realogy Franchise Group trademarks of $30
million and a goodwill impairment of $413 million for Realogy Brokerage Group. The primary drivers of the impairments were a significant increase in the
weighted average cost of capital due to the volatility in the capital and debt markets due to COVID-19 and the related lower projected financial results.
The Company recorded $133 million of reserves during the nine months ended September 30, 2020 (while Cartus Relocation Services was held for
sale) to reduce the net assets to the estimated proceeds. Upon reclassification of Cartus Relocation Services to held and used on the Consolidated Balance
Sheets in the fourth quarter of 2020, the reserves (including $105 million related to goodwill) were included in the Impairments line in the Consolidated
Statements of Operations for the year ended December 31, 2020.
F-16
Table of Contents
The Company performed an impairment assessment upon reclassification during the fourth quarter of 2020 and the impairment assessment indicated
that the carrying value of Cartus Relocation Services exceeded its estimated fair value. The Company believes that the reduced fair value is a result of the
impact of the COVID-19 crisis resulting in lower relocation activity which has negatively impacted the operating results of the relocation services.
Furthermore, recent U.S. immigration and visa restrictions have exacerbated these trends. As a result, during the fourth quarter of 2020, the Company
recognized an additional goodwill impairment charge of $22 million and a trademark impairment charge of $34 million related to Cartus Relocation
Services (which is reported within the Realogy Franchise Group reportable segment).
The impairment charges are recorded on a separate line in the accompanying Consolidated Statements of Operations and are non-cash in nature.
The results of the Company's annual impairment assessment indicated no other impairment charges were required for the other reporting units or other
indefinite-lived intangibles. Management evaluated the effect of lowering the estimated fair value for each of the passing reporting units by 10% and
determined no impairment of goodwill. Due to the impairments during 2020 for the Realogy Franchise Group and Cartus Relocation Service trademarks,
there was little to no excess fair value over carrying value as of December 31, 2020.
The Company evaluates the recoverability of its other long-lived assets, including amortizable intangible assets, if circumstances indicate an
impairment may have occurred. This assessment is performed by comparing the respective carrying values of the assets to the current and expected future
cash flows, on an undiscounted basis, to be generated from such assets. If such assessment indicates that the carrying value of these assets is not
recoverable, then the carrying value of such assets is reduced to fair value through a charge to the Company’s Consolidated Statements of Operations.
ASSETS HELD FOR SALE AND DISCONTINUED OPERATIONS
The Company reports the results of operations of a business as discontinued operations if a disposal represents a strategic shift that has or will have a
major effect on the Company's operations and financial results when the business is sold and classified as held for sale, in accordance with the criteria of
Accounting Standard Codification (“ASC”) Topic 205 Presentation of Financial Statements ("ASC 205") and ASC Topic 360 Property, Plant and
Equipment (“ASC 360”). Assets and liabilities of a business classified as held for sale are recorded at the lower of its carrying amount or estimated fair
value, less cost to sell, and depreciation ceases on the date that the held for sale criteria are met. If the carrying amount of the business exceeds its estimated
fair value less cost to sell, a loss is recognized. Assets and liabilities related to a business classified as held for sale are segregated in the current and prior
balance sheets in the period in which the business is classified as held for sale. The results of discontinued operations are reported in "Net (loss) income
from discontinued operations" in the accompanying Consolidated Statements of Operations for the current and prior periods commencing in the period in
which the business meets the criteria, and includes any gain or loss recognized on closing, or adjustment of the carrying amount to fair value less cost to
sell. Transactions between the businesses held for sale and businesses held for use that are expected to continue to exist after the disposal are not eliminated
to appropriately reflect the continuing operations and balances held for sale.
STOCK-BASED COMPENSATION
The Company grants stock-based awards to certain senior management members, employees and directors including non-qualified stock options,
restricted stock units and performance share units. In 2020, the Company shifted away from granting non-qualified options. The fair value of non-qualified
stock options is estimated using the Black-Scholes option pricing model on the grant date and is recognized as expense over the service period based on the
vesting requirements. The fair value of restricted stock units and performance share units without a market condition is measured based on the closing price
of the Company's common stock on the grant date and is recognized as expense over the service period of the award, or when requisite performance
metrics or milestones are probable of being achieved. The fair value of awards with a market condition are estimated using the Monte Carlo simulation
method and expense is recognized on a straight-line basis over the requisite service period of the award. The Company recognizes forfeitures as they occur.
Determining the fair value of stock-based awards at the grant date requires considerable judgment, including estimating expected volatility and expected
term, risk-free rate.
F-17
Table of Contents
RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS
The Company adopted the new accounting standard on Financial Instruments—Credit Losses (Topic 326) effective January 1, 2020. The new standard
amends the guidance for measuring credit losses on certain financial instruments and financial assets, including trade receivables. The standard requires
that companies recognize an allowance that reflects the current estimate of credit losses expected to be incurred over the life of the financial instrument.
The valuation allowance for credit losses should be recognized and measured based on historical experience, current conditions and expectations of the
future. The initial adoption of this guidance did not have an impact to the Company’s Consolidated Financial Statements upon adoption on January 1, 2020.
RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS
The Company considers the applicability and impact of all Accounting Standards Updates. Recently issued standards were assessed and determined to
be either not applicable or are expected to have minimal impact on our consolidated financial position or results of operations.
The FASB issued a new standard on Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity which simplifies the accounting
for instruments with characteristics of liabilities and equity, including convertible debt. The new standard reduces the number of accounting models for
convertible debt instruments and convertible preferred stock resulting in fewer embedded conversion features being separately recognized from the host
contract and the interest rate of more convertible debt instruments being closer to the coupon interest rate, as compared with current guidance. The new
standard also amends the derivative guidance for the “own stock” scope exception, which exempts qualifying instruments from being accounted for as
derivatives if certain criteria are met. In addition, the standard changes the diluted earnings per share calculation for instruments that may be settled in cash
or shares and for convertible instruments. The new standard is effective for reporting periods beginning on or after December 15, 2021 with early adoption
permitted as of January 1, 2021. The new standard requires adoption using either a full or modified retrospective approach and is not expected to have an
impact on the Company's financial statements.
The FASB issued a new standard on Simplifying the Accounting for Income Taxes which clarifies and simplifies aspects of the accounting for income
taxes to help promote consistent application of GAAP by eliminating certain exceptions to the general principles of ASC Topic 740, Income Taxes. This
guidance is effective for fiscal years beginning after December 15, 2020 and interim periods within those fiscal years. Depending on the amendment,
adoption may be applied on a retrospective, modified retrospective or prospective basis. Early adoption is permitted in any interim or annual period, with
any adjustments reflected as of the beginning of fiscal year of adoption. The Company is currently evaluating the impact of the new guidance on its
consolidated financial statements but does not believe the adoption will have a material effect.
3. LEASES
The Company's lease portfolio consists primarily of office space and equipment. The Company has approximately 1,200 real estate leases with lease
terms ranging from less than 1 year to 17 years and includes the Company's brokerage sales offices, regional and branch offices for our title and relocation
operations, corporate headquarters, regional headquarters, and facilities serving as local administration, training and storage. The Company's brokerage
sales offices are generally located in shopping centers and small office parks, typically with lease terms of 1 year to 5 years. In addition, the Company has
equipment leases which primarily consist of furniture, computers and other office equipment.
Effective January 1, 2019, the Company adopted the new leasing standard using the modified retrospective transition approach with optional transition
relief and recognized the cumulative effect of applying the new leasing standard to existing contracts on the balance sheet on January 1, 2019. Therefore,
results for reporting periods beginning after January 1, 2019 are presented under the new leasing standard; however, the comparative prior period amounts
have not been restated and continue to be reported in accordance with historical accounting under ASC Topic 840.
Right-of-use assets represent the Company's right to use an underlying asset for the lease term and lease liabilities represent the Company's obligation
to make lease payments arising from the lease. At lease commencement, the Company records a liability for its lease obligation measured at the present
value of future lease payments and a right-of-use asset equal to the lease liability adjusted for prepayments and lease incentives. The Company uses its
collateralized incremental borrowing rate to calculate the present value of lease liabilities as most of its leases do not provide an implicit rate that is readily
determinable. The Company does not recognize a lease obligation and right-of-use asset on its balance sheet for any leases with an initial term of 12
months or less. Some real estate leases include one or more options to renew or terminate a
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lease. The exercise of a lease renewal or termination option is assessed at commencement of the lease and only reflected in the lease term if the Company is
reasonably certain to exercise the option. The Company has lease agreements that contain both lease and non-lease components, such as common area
maintenance fees, and has made a policy election to combine both fixed lease and non-lease components in total gross rent for all of its leases. Expense for
operating leases is recognized on a straight-line basis over the lease term. Finance lease assets are amortized on a straight-line basis over the shorter of the
estimated useful life of the underlying asset or the lease term. The interest component of a finance lease is included in interest expense and recognized
using the effective interest method over the lease term.
Supplemental balance sheet information related to the Company's leases was as follows:
Balance Sheet Classification
December 31, 2020
December 31, 2019
Operating lease assets, net
Property and equipment, net
Current portion of operating lease liabilities
Accrued expenses and other current liabilities
Long-term operating lease liabilities
Other non-current liabilities
$
$
$
$
Lease Type
Assets:
Operating lease assets
Finance lease assets (a)
Total lease assets, net
Liabilities:
Current:
Operating lease liabilities
Finance lease liabilities
Non-current:
Operating lease liabilities
Finance lease liabilities
Total lease liabilities
Weighted Average Lease Term and Discount Rate
Weighted average remaining lease term (years):
Operating leases
Finance leases
Weighted average discount rate:
Operating leases
Finance leases
_______________
450
40
490
129
13
430
19
591
$
$
$
$
5.9
2.8
4.6 %
3.7 %
(a)
Finance lease assets are recorded net of accumulated amortization of $40 million and $39 million at December 31, 2020 and 2019, respectively.
As of December 31, 2020, maturities of lease liabilities by fiscal year were as follows:
Maturity of Lease Liabilities
2021
2022
2023
2024
2025
Thereafter
Total lease payments
Less: Interest
Present value of lease liabilities
Operating Leases
Finance Leases
Total
149
132
102
81
56
122
642
83
559
$
$
13
10
7
3
1
—
34
2
32
$
$
$
$
F-19
550
42
592
128
13
496
22
659
6.2
3.1
5.1 %
4.1 %
162
142
109
84
57
122
676
85
591
Table of Contents
Supplemental income statement information related to the Company's leases is as follows:
Lease Costs
Operating lease costs
Finance lease costs:
Amortization of leased assets
Interest on lease liabilities
Other lease costs (a)
Impairment (b)
Less: Sublease income, gross
Net lease cost
_______________
(a)
Primarily consists of variable lease costs.
Year Ended
December 31, 2020
Year Ended
December 31, 2019
$
$
150 $
12
2
24
46
2
232 $
165
13
2
28
12
3
217
(b)
Impairment charges relate to the exit and sublease of certain real estate operating leases. As of December 31, 2020, the Company impaired or restructured
approximately 1 million square feet which included its corporate headquarters in Madison, New Jersey and the relocation operations' main corporate location in
Danbury, Connecticut resulting in additional impairment charges and restructuring charges. See Note 12, "Restructuring Costs", for further discussion.
Supplemental cash flow information related to leases was as follows:
Supplemental cash flow information:
Operating cash flows from operating leases
Operating cash flows from finance leases
Financing cash flows from finance leases
Supplemental non-cash information:
Lease assets obtained in exchange for lease obligations:
Operating leases
Finance leases
Year Ended
December 31, 2020
Year Ended
December 31, 2019
$
$
165 $
2
14
103 $
11
162
2
15
153
18
Significant non-cash transactions included finance lease additions of $20 million for the year ended December 31, 2018, which resulted in non-cash
additions to property and equipment, net and other non-current liabilities.
4. REVENUE RECOGNITION
Revenue is recognized upon the transfer of control of promised services to customers in an amount that reflects the consideration the Company expects
to receive in exchange for those services in accordance with the revenue standard. The Company's revenue is disaggregated by major revenue categories
on our Consolidated Statements of Operations and further disaggregated by business segment as follows:
Years Ended December 31, 2020 vs December 31, 2019
Realogy
Franchise
Group
Realogy
Brokerage
Group
Realogy
Title
Group
Corporate
and
Other
Total
Company
2020
2019
2020
2019
2020
2019
2020
2019
2020
2019
$
$
— $
243
725
91
1,059 $
— $
351
668
139
1,158 $
4,669 $
26
—
47
4,742 $
4,330 $
11
—
68
4,409 $
— $
714
—
22
736 $
— $
579
—
17
596 $
— $
—
(306)
(10)
(316) $
— $
—
(282)
(11)
(293) $
4,669 $
983
419
150
6,221 $
4,330
941
386
213
5,870
Gross commission income (a)
Service revenue (b)
Franchise fees (c)
Other (d)
Net revenues
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Gross commission income (a)
Service revenue (b)
Franchise fees (c)
Other (d)
Net revenues
_______________
Years Ended December 31, 2019 vs December 31, 2018
Realogy
Franchise
Group
Realogy
Brokerage
Group
Realogy
Title
Group
Corporate
and
Other
Total
Company
2019
2018
2019
2018
2019
2018
2019
2018
2019
2018
$
$
— $
351
668
139
1,158 $
— $
374
688
136
1,198 $
4,330 $
11
—
68
4,409 $
4,533 $
9
—
65
4,607 $
— $
579
—
17
596 $
— $
564
—
16
580 $
— $
—
(282)
(11)
(293) $
— $
—
(295)
(11)
(306) $
4,330 $
941
386
213
5,870 $
4,533
947
393
206
6,079
(a) Gross commission income at Realogy Brokerage Group is recognized at a point in time at the closing of a homesale transaction.
(b)
Service revenue primarily consist of title and escrow fees at Realogy Title Group and are recognized at a point in time at the closing of a homesale transaction. Service
revenue at Realogy Franchise Group includes relocation fees, which are recognized as revenue when or as the related performance obligation is satisfied dependent on
the type of service performed, and fees related to leads and related services, which are recognized at a point in time at the closing of a homesale transaction or at the
completion of the related service.
Franchise fees at Realogy Franchise Group primarily include domestic royalties which are recognized at a point in time when the underlying franchisee revenue is
earned (upon close of the homesale transaction).
(c)
(d) Other revenue includes brand marketing funds received at Realogy Franchise Group from franchisees, third-party listing fees in 2019 and 2018, and other
miscellaneous revenues across all of the business segments.
The Company's revenue streams are discussed further below by business segment:
Realogy Franchise Group
Domestic Franchisees
The Company franchises its real estate brands to real estate brokerage businesses that are independently owned and operated. Franchise revenue
principally consists of royalty and marketing fees from the Company’s franchisees. The royalty received is primarily based on a gross percentage (generally
6%) of the franchisee’s gross commission income. Royalty fees are recorded as the underlying franchisee revenue is earned (upon close of the homesale
transaction). Annual volume incentives given to certain franchisees on royalty fees are recorded as a reduction to revenue and are accrued for in relative
proportion to the recognition of the underlying gross franchise revenue. Other sales incentives are generally recorded as a reduction to revenue ratably over
the related performance period or from the date of issuance through the remaining life of the related franchise agreement. Franchise revenue also includes
domestic initial franchise fees which are generally non-refundable and recognized by the Company as revenue upon the execution or opening of a new
franchisee office to cover the upfront costs associated with opening the franchisee for business under one of Realogy’s brands.
The Company also earns marketing fees from its franchisees and utilizes such fees to fund marketing campaigns on behalf of its franchisees. As such,
brand marketing fund fees are recorded as deferred revenue when received and recognized into revenue as earned when these funds are spent on marketing
activities. The balance for deferred brand marketing fund fees increased from $13 million at January 1, 2020 to $14 million at December 31, 2020 primarily
due to additional fees received from franchisees, offset by amounts recognized into revenue matching expenses for marketing activities during the year
ended December 31, 2020.
International Franchisees
The Company generally employs a master franchise model outside of the U.S., whereby it contracts with a qualified third party to build a franchise
network in the country or region in which franchising rights have been granted, and enters into long-term franchise agreements (generally 25 years in
duration) to receive an initial area development fee ("ADF") and ongoing royalties. Ongoing royalties are generally a percentage of the royalties received
by the master franchisor from its franchisees with which it contracts and are recorded once the funds are received by the master franchisor. The ADFs that
the Company collects are recorded as deferred revenue when received and are classified as current or non-current liabilities in the Consolidated Balance
Sheets based on the expected timing of revenue recognition. ADFs are recognized into franchise revenue over the average 25 year life of the related
franchise agreement as consideration for the right to access and benefit from Realogy’s brands. In the event an ADF agreement is terminated prior to the
end of its term, the unamortized deferred revenue balance will be recognized into revenue immediately upon termination. The balance for deferred ADFs
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decreased from $48 million at January 1, 2020 to $43 million at December 31, 2020 due to $7 million of revenues recognized during the year ended
December 31, 2020 that were included in the deferred revenue balance at the beginning of the period, partially offset by $2 million of additional area
development fees received during the year ended December 31, 2020.
In addition, the Company recognizes a deferred asset for commissions paid to Realogy franchise sales employees upon the sale of a new franchise as
these are considered costs of obtaining a contract with a customer that are expected to provide benefits to the Company for longer than one year. The
Company classifies prepaid commissions as current or non-current assets in the Consolidated Balance Sheets based on the expected timing of expense
recognition. The amount of commissions is calculated as a percentage of the anticipated gross commission income of the new franchisee or ADF and is
amortized over 30 years for domestic franchise agreements or the agreement term for international franchise agreements (generally 25 years). The amount
of prepaid commissions was $25 million and $24 million at December 31, 2020 and 2019, respectively.
Lead Generation Programs
Through Realogy Leads Group, a part of Realogy Franchise Group, the Company provides leads through real estate benefit programs that provide
home-buying and selling assistance to members of organizations such as credit unions and interest groups that have established members who are buying or
selling a home as well as to consumers and corporations who have expressed interest in a certain brand, product or service (such as relocation services),
including those offered by Realogy. Realogy Leads Group also directs the Company's broker-to-broker business, which generates leads by brokers affiliated
with one of its customized agent and brokerage networks, including the Realogy Advantage Brokerage Network. The networks consist of real estate
brokers, including company owned brokerage operations, select franchisees and independent real estate brokers who have been approved to become
members. Member brokers of the networks receive leads from the Company's real estate benefit programs (including via Cartus Relocation Services) and
each other in exchange for a fee paid to Realogy Leads Group. Network fees are billed in advance and recognized into revenue on a straight-line basis each
month during the membership period. The balance for deferred network fees decreased from $3 million at January 1, 2020 to zero at December 31, 2020
due to $7 million of revenues recognized during the year that were included in the deferred revenue balance at the beginning of the period, partially offset
by a $4 million increase related to new network fees.
Cartus Relocation Services
Through Cartus Relocation Services, a part of Realogy Franchise Group, the Company offers a broad range of employee relocation services to clients
designed to manage all aspects of transferring their employees ("transferees"). These services include, but are not limited to, homesale assistance,
relocation policy counseling and group move management services, expense processing and relocation-related accounting, and visa and immigration
support. The Company also arranges household goods moving services and provides support for all aspects of moving a transferee's household goods.
There are a number of different revenue streams associated with relocation services including fees earned from real estate brokers and household goods
moving companies that provide services to the transferee which are recognized at a point in time at the completion of services. The Company earns
revenues from outsourcing management fees charged to clients that may cover several of the relocation services listed above, according to the clients'
specific needs. Outsourcing management fees are recorded as deferred revenue when billed (usually at the start of the relocation) and are recognized as
revenue over the average time period required to complete the transferee's move, or a phase of the move that the fee covers, which is typically 3 to 6
months depending on the move type. The balance for deferred outsourcing management fees decreased from $4 million on January 1, 2020 to $3 million on
December 31, 2020 due to $41 million of revenues recognized during the year as performance obligations were satisfied, mostly offset by a $40 million
increase primarily related to additions for management fees billed on new relocation files in advance of the Company satisfying its performance obligation.
Furthermore, Cartus Relocation Services continues to provide value through the generation of leads to real estate agent and brokerage participants in the
networks maintained by Realogy Leads Group, which drives downstream revenue for our businesses. The Company also earns net interest income which
represents interest earned from clients on the funds it advances on behalf of the transferring employee net of costs associated with the securitization
obligations used to finance these payments, which is recorded within other revenue in the accompanying Consolidated Statements of Operations.
Realogy Brokerage Group
As an owner-operator of real estate brokerages, the Company assists home buyers and sellers in listing, marketing, selling and finding homes. Real
estate commissions earned by the Company’s real estate brokerage business are recorded as revenue at a point in time which is upon the closing of a real
estate transaction (i.e., purchase or sale of a home). These
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revenues are referred to as gross commission income. The commissions the Company pays to real estate agents are recognized concurrently with associated
revenues and presented as the commission and other agent-related costs line item on the accompanying Consolidated Statements of Operations.
The Company has relationships with developers, primarily in major cities, to provide marketing and brokerage services in new developments. New
development closings generally have a development period of between 18 and 24 months from contracted date to closing. In some cases, the Company
receives advanced commissions which are recorded as deferred revenue when received and recognized as revenue when units within the new development
close. The balance of advanced commissions related to developments remained flat at $9 million at January 1, 2020 and December 31, 2020 due to a $2
million increase related to additional commissions received for new developments, offset by a $2 million decrease as a result of revenues recognized on
units closed.
Realogy Title Group
The Company provides title and closing services, which include title search procedures for title insurance policies, homesale escrow and other closing
services. Title revenues and title and closing service fees are recorded at a point in time which occurs at the time a homesale transaction or refinancing
closes. The Company also serves as an underwriter of title insurance policies in connection with residential and commercial real estate transactions under
its title insurance business, insuring clear title and ownership for the lender and buyer in homesale transactions. The Company's clients include unaffiliated
title agencies as well as title agencies that are a part of Realogy Title Group. For unaffiliated agents, policy premium revenue is recognized on a gross basis
(before deduction of agent commission) upon notice of policy issuance from the agent. For affiliated title agents, the incremental policy premium revenue
is recognized upon the effective date of the title policy as the agent commission revenue is already recognized by the affiliated title agent.
Contract Balances (Deferred Revenue)
The following table shows the change in the Company's contract liabilities related to revenue contracts by reportable segment for the period:
Realogy Franchise Group (a)
Realogy Brokerage Group
Total
Year Ended December 31, 2020
Beginning Balance at
January 1, 2020
Additions during the
period
Recognized as Revenue
during the period
Ending Balance at
December 31, 2020
$
$
80
13
93
$
$
147 $
3
150 $
(157) $
(4)
(161) $
70
12
82
_______________
(a) Revenues recognized include intercompany marketing fees paid by Realogy Brokerage Group.
The majority of the Company's contracts are transactional in nature or have a duration of one-year or less. Accordingly, the Company does not disclose
the value of unsatisfied performance obligations for contracts with an original expected length of one year or less.
5. GOODWILL AND INTANGIBLE ASSETS
Impairment of Goodwill and Other Indefinite-lived Intangible Assets
During the first quarter of 2020, the Company determined that the impact on future earnings related to the COVID-19 pandemic qualified as a
triggering event for all of our reporting units and accordingly, the Company performed an impairment assessment of goodwill and other indefinite-lived
intangible assets as of March 31, 2020. This assessment resulted in the recognition of a goodwill impairment of $413 million for Realogy Brokerage Group
and an impairment of Realogy Franchise Group trademarks of $30 million. The primary drivers of the impairments were a significant increase in the
weighted average cost of capital due to the volatility in the capital and debt markets due to COVID-19 and the related lower projected financial results.
During the nine months ended September 30, 2020, the Company recorded reserves (while Cartus Relocation Services was held for sale) to reduce net
assets to estimated proceeds. Upon reclassification of Cartus Relocations Services to held and used on the Consolidated Balance Sheets in the fourth
quarter of 2020, the reserves were included within the Realogy
F-23
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Franchise Group reportable segment in the Impairments line in the Consolidated Statements of Operations consisting of $105 million related to goodwill
and $18 million related to customer relationships.
In addition, the Company performed an impairment assessment upon reclassification during the fourth quarter of 2020 and the impairment assessment
indicated that the carrying value of Cartus Relocation Services exceeded its estimated fair value. The Company believes that the reduced fair value is a
result of the impact of the COVID-19 crisis resulting in lower relocation activity which has negatively impacted the operating results of the relocation
services. Furthermore, recent U.S. immigration and visa restrictions have exacerbated these trends. As a result, during the fourth quarter of 2020, the
Company recognized an additional goodwill impairment charge of $22 million and a trademark impairment charge of $34 million related to Cartus
Relocation Services.
Goodwill
Goodwill by reportable segment and changes in the carrying amount are as follows:
Balance at January 1, 2018
Goodwill acquired (a)
Balance at December 31, 2018
Goodwill acquired (b)
Impairment (c)
Balance at December 31, 2019
Goodwill acquired (d)
Goodwill reduction for sale of a business
Impairment (e)
Balance at December 31, 2020
Goodwill and accumulated impairment summary:
Gross goodwill
Accumulated impairments (f)
Balance at December 31, 2020
_______________
Realogy Franchise
Group
Realogy Brokerage
Group
Realogy
Title
Group
Total Company
$
$
$
$
2,652
—
2,652
—
(16)
2,636
—
—
(127)
2,509
3,956
(1,447)
2,509
$
$
$
$
904
2
906
—
(237)
669
—
(11)
(413)
245
1,053
(808)
245
$
$
$
$
154
—
154
1
—
155
1
—
—
156
480
(324)
156
$
$
$
$
3,710
2
3,712
1
(253)
3,460
1
(11)
(540)
2,910
5,489
(2,579)
2,910
(a) Goodwill acquired during the year ended December 31, 2018 relates to the acquisition of three real estate brokerage operations.
(b) Goodwill acquired during the year ended December 31, 2019 relates to the acquisition of two title and settlement operations.
(c)
The Company recognized a goodwill impairment charge of $16 million during the fourth quarter of 2019 related to the reduction to record net assets held for sale at
the lower of carrying value or fair value, less costs to sell, for Cartus Relocation Services which was presented as held for sale at December 31, 2019.
The Company recognized a goodwill impairment charge of $237 million during the third quarter of 2019 related to Realogy Brokerage Group.
(d) Goodwill acquired during the year ended December 31, 2020 relates to the acquisition of two title and settlement operations.
(e)
(f)
The Company recognized a goodwill impairment charge of $105 million related to reserves recorded during the nine months ended September 30, 2020 (while Cartus
Relocation Services was held for sale) to reduce the net assets to the estimated proceeds which were included in Impairments in connection with the reclassification of
Cartus Relocation Services as continuing operations during the fourth quarter of 2020. Furthermore, the Company recognized an additional goodwill impairment
charge of $22 million during the fourth quarter of 2020 related to Cartus Relocation Services.
The Company recognized a goodwill impairment charge of $413 million during the first quarter of 2020 related to Realogy Brokerage Group.
Includes impairment charges which reduced goodwill by $540 million during 2020, $253 million during 2019, $1,279 million during 2008 and $507 million during
2007.
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Intangible Assets
Intangible assets are as follows:
Amortizable—Franchise agreements (a)
Indefinite life—Trademarks (b)(c)
Other Intangibles
Amortizable—License agreements (d)
Amortizable—Customer relationships (e)
Indefinite life—Title plant shares (f)
Amortizable—Other (g)
Total Other Intangibles
_______________
(a) Generally amortized over a period of 30 years.
As of December 31, 2020
As of December 31, 2019
Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
Gross
Carrying
Amount
Accumulated
Amortization
$
$
$
$
2,010 $
922 $
685
45 $
509
20
14
588 $
$
13 $
376
11
400 $
1,088
685
32
133
20
3
188
$
$
$
$
2,019 $
859 $
749
45 $
545
19
27
636 $
$
12 $
378
21
411 $
Net
Carrying
Amount
1,160
749
33
167
19
6
225
(b)
Primarily related to real estate franchise brands and relocation tradenames which are expected to generate future cash flows for an indefinite period of time.
(c) Realogy Franchise Group's trademarks was impaired by $30 million during first quarter of 2020 and Cartus Relocation Services trademarks was impaired by $34
million during the fourth quarter of 2020.
(d) Relates to the Sotheby’s International Realty and Better Homes and Gardens Real Estate agreements which are being amortized over 50 years (the contractual term
®
®
of the license agreements).
(e) Relates to the customer relationships at Realogy Franchise Group, Realogy Title Group and Realogy Brokerage Group. These relationships are being amortized over a
period of 2 to 20 years. The Company recognized impairment charges of $18 million and $4 million during the years ended December 31, 2020 and 2019,
respectively, related to Cartus Relocation Services, as well as an $18 million reduction for the sale of a business during the year ended December 31, 2020.
Ownership in a title plant is required to transact title insurance in certain states. The Company expects to generate future cash flows for an indefinite period of time.
(f)
(g) Consists of covenants not to compete which are amortized over their contract lives and other intangibles which are generally amortized over periods ranging from 5 to
10 years.
Intangible asset amortization expense is as follows:
Franchise agreements
License agreements
Customer relationships
Other
Total
For the Year Ended December 31,
2019
2018
2020
$
$
67
1
5
4
77
$
$
67
1
19
6
93
$
$
67
1
24
5
97
Based on the Company’s amortizable intangible assets as of December 31, 2020, the Company expects related amortization expense to be
approximately $87 million, $86 million, $86 million, $85 million, $85 million and $827 million in 2021, 2022, 2023, 2024, 2025 and thereafter,
respectively.
6. FRANCHISING AND MARKETING ACTIVITIES
Franchise fee revenue includes domestic initial franchise fees and international area development fees of $7 million, $9 million and $6 million for each
of the years ended December 31, 2020, 2019 and 2018, respectively. The Company’s real estate franchisees may receive volume incentives on their royalty
payments. Such annual incentives are based upon the amount of the franchisees commission income earned and paid to the Company during the calendar
year. Each brand has several different annual incentive schedules currently in effect. Franchise fee revenue is recorded net of annual volume
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incentives provided to real estate franchisees of $63 million, $50 million and $52 million for the years ended December 31, 2020, 2019 and 2018,
respectively.
The Company’s wholly-owned real estate brokerage services segment, Realogy Brokerage Group, pays royalties to the Company’s franchise business;
however, such amounts are eliminated in consolidation. Realogy Brokerage Group paid royalties to Realogy Franchise Group of $306 million, $282 million
and $295 million for the years ended December 31, 2020, 2019 and 2018, respectively.
Marketing fees are generally paid by the Company’s real estate franchisees and are generally calculated based on a specified percentage of gross closed
commissions earned on real estate transactions, and may be subject to certain minimum and maximum payments. Brand marketing fund revenue was $69
million, $90 million and $86 million for the years ended December 31, 2020, 2019 and 2018, respectively, which included marketing fees paid to Realogy
Franchise Group from Realogy Brokerage Group of $10 million, $11 million and $11 million for the years ended December 31, 2020, 2019 and 2018,
respectively. As provided for in the franchise agreements and generally at the Company’s discretion, all of these fees are to be expended for marketing
purposes.
The number of franchised and company owned offices in operation are as follows:
Franchised (domestic and international):
®
Century 21
®
ERA
®
Coldwell Banker
®
Coldwell Banker Commercial
®
Sotheby’s International Realty
Better Homes and Gardens Real Estate
®
Corcoran
®
Total Franchised
Company owned:
®
Coldwell Banker
®
Sotheby’s International Realty
®
Corcoran
Total Company Owned
The number of franchised and company owned offices (in the aggregate) changed as follows:
Franchised (domestic and international):
Beginning balance
Additions
Terminations
Ending balance
Company owned:
Beginning balance
Additions
Closures
Ending balance
(Unaudited)
As of December 31,
2019
2020
2018
13,222
2,318
2,263
168
952
389
74
19,386
605
39
29
673
11,640
2,301
2,323
159
962
391
—
17,776
634
37
42
713
9,637
2,331
2,380
171
949
362
—
15,830
672
41
42
755
(Unaudited)
For the Year Ended December 31,
2019
2018
2020
17,776
2,109
(499)
19,386
713
5
(45)
673
15,830
2,399
(453)
17,776
755
4
(46)
713
14,039
2,149
(358)
15,830
789
8
(42)
755
As of December 31, 2020, there were an insignificant number of franchise agreements that were executed for which offices are not yet operating.
Additionally, as of December 31, 2020, there were an insignificant number of franchise agreements pending termination.
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In order to assist franchisees in converting to one of the Company’s brands or as an incentive to renew their franchise agreement, the Company may at
its discretion, provide incentives, primarily in the form of conversion notes. Provided the franchisee meets certain minimum annual revenue thresholds
during the term of the notes and is in compliance with the terms of the franchise agreement, the amount of the note is forgiven annually in equal ratable
amounts generally over the life of the franchise agreement. If the revenue performance thresholds are not met, franchisees may be required to repay a
portion of the outstanding notes. The amount of such franchisee conversion notes were $155 million and $134 million at December 31, 2020 and 2019,
respectively. These notes are principally classified within other non-current assets in the Company’s Consolidated Balance Sheets. The Company recorded
a contra-revenue in the statement of operations related to the forgiveness and impairment of these notes and other sales incentives of $32 million, $29
million and $29 million for the years ended December 31, 2020, 2019 and 2018, respectively.
7. PROPERTY AND EQUIPMENT, NET
Property and equipment, net consisted of:
Furniture, fixtures and equipment
Capitalized software
Finance lease assets
Building and leasehold improvements
Land
Gross property and equipment
Less: accumulated depreciation
Property and equipment, net
December 31,
2020
2019
$
$
188
444
80
300
3
1,015
(698)
317
$
$
193
451
80
307
3
1,034
(692)
342
The Company recorded depreciation expense related to property and equipment of $109 million, $102 million and $98 million for the years ended
December 31, 2020, 2019 and 2018, respectively.
8. ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES
Accrued expenses and other current liabilities consisted of:
Accrued payroll and related employee costs
Advances from clients
Accrued volume incentives
Accrued commissions
Restructuring accruals
Deferred income
Accrued interest
Current portion of finance lease liabilities
Due to former parent
Other
Total accrued expenses and other current liabilities
F-27
December 31,
2020
2019
$
$
239
65
46
48
16
46
18
13
19
90
600
$
$
114
19
35
32
15
51
19
13
18
89
405
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9. SHORT AND LONG-TERM DEBT
Total indebtedness is as follows:
Senior Secured Credit Facility:
Revolving Credit Facility
Term Loan B
Term Loan A Facility:
Term Loan A
7.625% Senior Secured Second Lien Notes
5.25% Senior Notes
4.875% Senior Notes
9.375% Senior Notes
Total Short-Term & Long-Term Debt
Securitization Obligations:
Apple Ridge Funding LLC
Cartus Financing Limited
Total Securitization Obligations
Indebtedness Table
$
$
$
$
As of December 31, 2020, the Company’s borrowing arrangements were as follows:
Senior Secured Credit Facility:
Revolving Credit Facility (1)
Term Loan B
Term Loan A Facility:
Term Loan A
Senior Secured Second Lien Notes
Senior Notes
Senior Notes
Total Short-Term & Long-Term Debt
Securitization obligations: (5)
Apple Ridge Funding LLC (6)
Cartus Financing Limited (7)
Total Securitization Obligations
_______________
Interest
Rate
(2)
(3)
(4)
7.625%
4.875%
9.375%
Expiration
Date
Principal Amount
Unamortized Discount
and Debt Issuance Costs
February 2023
February 2025
February 2023
June 2025
June 2023
April 2027
June 2021
August 2021
$
$
$
—
1,048
684
550
407
550
3,239
102
4
106
$ *
$
$
12
3
10
1
6
32
*
*
—
Net Amount
—
1,036
681
540
406
544
3,207
102
4
106
*
The debt issuance costs related to our Revolving Credit Facility and securitization obligations are classified as a deferred financing asset within other assets.
(1) As of December 31, 2020, the $1,425 million Revolving Credit Facility had no outstanding borrowings and $42 million of outstanding undrawn letters of credit. The
Revolving Credit Facility expires in February 2023 but is classified on the balance sheet as current due to the revolving nature and terms and conditions of the facility.
See Note 20, "Subsequent Events", for a description of the January and February issuances of 5.75% Senior Notes and amendments to the Senior Secured Credit
Facility and Term Loan A Facility. On February 19, 2021, the Company had no outstanding borrowings under the Revolving Credit Facility and $42 million of
outstanding undrawn letters of credit.
Interest rates with respect to revolving loans under the Senior Secured Credit Facility at December 31, 2020 were based on, at the Company's option, (a) adjusted
London Interbank Offering Rate ("LIBOR") plus an additional margin or (b) JP Morgan Chase Bank, N.A.'s prime rate ("ABR") plus an additional margin, in each
case subject to adjustment based on the then current senior secured leverage ratio. Based on the previous quarter's senior secured leverage ratio, the LIBOR margin
was 2.00% and the ABR margin was 1.00% for the three months ended December 31, 2020. See Note 20, "Subsequent Events", for a description of the
(2)
F-28
December 31,
2020
2019
$
—
1,036
190
1,045
714
—
548
405
543
3,445
195
11
206
681
540
—
406
544
3,207
102
4
106
$
$
$
$
$
$
Table of Contents
(3)
(4)
January and February issuances of 5.75% Senior Notes and amendments to the Senior Secured Credit Facility and Term Loan A Facility.
The Term Loan B Facility provides for quarterly amortization payments totaling 1% per annum of the original principal amount. The interest rate with respect to term
loans under the Term Loan B Facility is based on, at the Company’s option, (a) adjusted LIBOR plus 2.25% (with a LIBOR floor of 0.75%) or (b) ABR plus 1.25%
(with an ABR floor of 1.75%). See Note 20, "Subsequent Events", for a description of the January and February issuances of 5.75% Senior Notes and the January
2021 amendments to the Senior Secured Credit Facility and Term Loan A Facility.
The Term Loan A Facility provides for quarterly amortization payments, equal to a percentage of the original principal amount of the Term Loan A, as follows:
0.625% per quarter from June 30, 2018 to March 31, 2020; 1.25% per quarter from June 30, 2020 to March 31, 2021; 1.875% per quarter from June 30, 2021 to
March 31, 2022; and 2.50% per quarter for periods ending on or after June 30, 2022, with the balance of the Term Loan A Facility due at maturity on February 8,
2023. The interest rates with respect to the Term Loan A Facility are based on, at the Company's option, (a) adjusted LIBOR plus an additional margin or (b) ABR
plus an additional margin, in each case subject to adjustment based on the then current senior secured leverage ratio. Based on the previous quarter's senior secured
leverage ratio, the LIBOR margin was 2.00% and the ABR margin was 1.00% for the three months ended December 31, 2020. See Note 20, "Subsequent Events", for
a description of the January and February issuances of 5.75% Senior Notes and amendments to the Senior Secured Credit Facility and Term Loan A Facility.
(5) Available capacity is subject to maintaining sufficient relocation related assets to collateralize these securitization obligations.
(6) As of December 31, 2020, the Company had $200 million of borrowing capacity under the Apple Ridge Funding LLC securitization program leaving $98 million of
available capacity.
(7) Consists of a £10 million revolving loan facility and a £5 million working capital facility. As of December 31, 2020, the Company had $21 million of borrowing
capacity under the Cartus Financing Limited securitization program leaving $17 million of available capacity.
Maturities Table
As of December 31, 2020, the combined aggregate amount of maturities for long-term borrowings for each of the next five years is as follows:
Year
2021 (a)
2022
2023
2024
2025
_______________
$
Amount
62
81
981
11
1,554
(a)
The current portion of long term debt consists of four quarters of 2021 amortization payments totaling $51 million and $11 million for the Term Loan A Facility and
Term Loan B Facility, respectively. See Note 20, "Subsequent Events", for a description of the January and February issuances of 5.75% Senior Notes and
amendments to the Senior Secured Credit Facility and Term Loan A Facility.
Senior Secured Credit Agreement and Term Loan A Agreement
The Company’s Amended and Restated Credit Agreement dated as of March 5, 2013 (as amended, amended and restated, modified or supplemented
from time to time, the "Senior Secured Credit Agreement") governs its senior secured revolving credit facility (the "Revolving Credit Facility") and term
loan B facility (the "Term Loan B Facility", and collectively with the Revolving Credit Facility, the "Senior Secured Credit Facility") and the Company's
Term Loan A Agreement dated as of October 23, 2015 (as amended, amended and restated, modified or supplemented from time to time, the "Term Loan A
Agreement") governs its senior secured term loan A credit facility (the "Term Loan A Facility").
In January 2021, the Company repaid $250 million of outstanding borrowings under the Term Loan A Facility and $655 million of outstanding
borrowings under the Term Loan B Facility using proceeds from its January and February 2021 issuances of $900 million 5.75% Senior Notes due 2029.
Senior Secured Credit Facility
The Senior Secured Credit Facility includes:
(a)
the Term Loan B Facility issued in the original aggregate principal amount of $1,080 million with a maturity date of February 2025. The Term
Loan B Facility has quarterly amortization payments totaling 1% per annum of the
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initial aggregate principal amount. The interest rate with respect to term loans under the Term Loan B Facility is based on, at Realogy Group's
option, adjusted LIBOR plus 2.25% (with a LIBOR floor of 0.75%) or ABR plus 1.25% (with an ABR floor of 1.75%); and
(b) a $1,425 million Revolving Credit Facility with a maturity date of February 2023, which includes a $125 million letter of credit subfacility. The
interest rate with respect to revolving loans under the Revolving Credit Facility is based on, at Realogy Group's option, adjusted LIBOR or ABR
plus an additional margin subject to the following adjustments based on the Company’s then current senior secured leverage ratio:
Applicable ABR
Margin
1.50%
Senior Secured Leverage Ratio
Greater than 3.50 to 1.00
Less than or equal to 3.50 to 1.00 but greater than or equal to 2.50 to 1.00
Applicable LIBOR
Margin
2.50%
Less than 2.50 to 1.00 but greater than or equal to 2.00 to 1.00
Less than 2.00 to 1.00
2.25%
2.00%
1.75%
1.25%
1.00%
0.75%
The obligations under the Senior Secured Credit Agreement are secured to the extent legally permissible by substantially all of the assets of Realogy
Group, Realogy Intermediate and all of their domestic subsidiaries, other than certain excluded subsidiaries and subject to certain exceptions.
Realogy Group's Senior Secured Credit Agreement contains financial, affirmative and negative covenants as well as a financial covenant that Realogy
Group to maintain (so long as commitments under the Revolving Credit Facility are outstanding) a maximum permitted senior secured leverage ratio.
On July 24, 2020, Realogy Group entered into amendments to the Senior Secured Credit Agreement and Term Loan A Agreement (referred to
collectively herein as the "2020 Amendments"), pursuant to which the financial covenant under each agreement was modified to require Realogy Group to
maintain a senior secured leverage ratio not to exceed 6.50 to 1.00 commencing with the third quarter of 2020 through and including the second quarter of
2021. Following the second quarter of 2021, the maximum senior secured leverage ratio permitted will then step down to 5.50 to 1.00 for the third quarter
of 2021 and thereafter step down by 0.25x on a quarterly basis to 4.75 to 1.00 (which was the applicable level prior to the effectiveness of the 2020
Amendments) on and after the second quarter of 2022.
The 2020 Amendments also tightened certain other covenants during the period commencing on July 24, 2020 until the Company issues its financial
results for the third quarter of 2021 and concurrently delivers an officer's certificate to its lenders showing compliance with the financial covenant for such
quarter, subject to earlier termination (such period, the "covenant period"). If Realogy Group's senior secured leverage ratio does not exceed 5.50 to 1.00
for the fiscal quarter ending June 30, 2021, the covenant period will end at the time the Company delivers the compliance certificate to the lenders for such
period; however, in either instance, the gradual step down in the senior secured leverage ratio, as described above, will continue to apply. The covenants
tightened during this covenant period include the reduction or elimination of the amount available for certain types of additional indebtedness, liens,
restricted payments (including dividends and stock repurchases), investments (including acquisitions and joint ventures), and voluntary junior debt
repayments. The Company also may elect to end the covenant period at any time, provided the senior secured leverage ratio does not exceed 4.75 to 1.00 as
of the most recently ended quarter for which financial statements have been delivered. In such event, the senior secured leverage ratio will reset to the pre-
amendment level of 4.75 to 1.00 thereafter.
As of December 31, 2020, under the 2020 Amendments, Realogy Group was required to maintain a senior secured leverage ratio not to exceed 6.50 to
1.00. The leverage ratio is tested quarterly regardless of the amount of borrowings outstanding and letters of credit issued under the Revolving Credit
Facility at the testing date. Total senior secured net debt does not include the securitization obligations, 7.625% Senior Secured Second Lien Notes, or our
unsecured indebtedness, including the Unsecured Notes. At December 31, 2020, Realogy Group was in compliance with the senior secured leverage ratio
covenant with a senior secured leverage ratio of 1.70 to 1.00. For the calculation of the senior secured leverage ratio for the fourth quarter of 2020, see Part
II., "Item 7.—Management's Discussion and Analysis of Financial Condition and Results of Operations—Senior Secured Leverage Ratio applicable to our
Senior Secured Credit Facility and Term Loan A Facility".
On January 27, 2021, Realogy Group entered into amendments to the Senior Secured Credit Agreement, which among other things, (i) provided for the
extension of the maturity of a portion of the commitments under the Revolving Credit Facility from 2023 to 2025, subject to certain earlier springing
maturity dates and (ii) lowered the required senior secured leverage ratio level and covenant period described above, including a requirement that the senior
secured leverage not
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exceed 5.25 to 1.00 for the trailing twelve-month period ended December 31, 2020. See Note 20, "Subsequent Events", for additional information.
Term Loan A Facility
The term loans under the Term Loan A Facility was originally $750 million and were due February 2023 provides for quarterly amortization based on
a percentage of the original principal amount of the Term Loan A, as follows: 0.625% per quarter from June 30, 2018 to March 31, 2020; 1.25% per quarter
from June 30, 2020 to March 31, 2021; 1.875% per quarter from June 30, 2021 to March 31, 2022; and 2.50% per quarter for periods ending on or after
June 30, 2022, with the balance of the Term Loan A due at maturity on February 8, 2023.
The interest rates with respect to the Term Loan A Facility are based on, at the Company's option, adjusted LIBOR or ABR plus an additional margin
subject to the following adjustments based on the Company's then current senior secured leverage ratio:
Senior Secured Leverage Ratio
Greater than 3.50 to 1.00
Less than or equal to 3.50 to 1.00 but greater than or equal to 2.50 to 1.00
Less than 2.50 to 1.00 but greater than or equal to 2.00 to 1.00
Less than 2.00 to 1.00
Applicable LIBOR
Margin
2.50%
Applicable ABR
Margin
1.50%
2.25%
2.00%
1.75%
1.25%
1.00%
0.75%
The Term Loan A Agreement contains covenants that are substantially similar to those in the Senior Secured Credit Agreement. The amendments to
the Term Loan A Agreement, effective July 24, 2020, contain provisions substantially similar to those contained in the July 2020 amendments to the Senior
Secured Credit Agreement.
On January 27, 2021, Realogy Group entered into amendments to the Term Loan A Agreement, which among other things, (i) provided for the
extension of the maturity of a portion of the outstanding loans under the Term Loan A Facility from 2023 to 2025, subject to certain earlier springing
maturity dates, (ii) provided for an amortization schedule applicable to the portion of the Term Loan A Facility that was extended pursuant to the
amendments (with no amortization payments required on the portion of the Term Loan A Facility that was not extended), and (iii) revised the required
senior secured leverage ratio level and covenant period to the same extent as described above for the January 2021 amendment to the Senior Secured Credit
Agreement. See Note 20, "Subsequent Events", for additional information.
Senior Secured Second Lien Notes
In June 2020, Realogy Group issued $550 million 7.625% Senior Secured Second Lien Notes and used the entire net proceeds, together with cash on
hand, to fund the redemption of all of the outstanding 5.25% Senior Notes due 2021, and to pay related interest, premium, fees, and expenses.
The 7.625% Senior Secured Second Lien Notes mature on June 15, 2025 and interest is payable semiannually on June 15 and December 15 of each
year, commencing December 15, 2020.
The 7.625% Senior Secured Second Lien Notes are guaranteed on a senior secured second priority basis by Realogy Intermediate and each domestic
subsidiary of Realogy Group, other than certain excluded entities, that is a guarantor under its Senior Secured Credit Facility and Term Loan A Facility and
certain of its outstanding debt securities. The 7.625% Senior Secured Second Lien Notes are also guaranteed by Realogy Holdings on an unsecured senior
subordinated basis. The 7.625% Senior Secured Second Lien Notes are secured by substantially the same collateral as Realogy Group's existing first lien
obligations under its Senior Secured Credit Facility and Term Loan A Facility on a second priority basis.
The indentures governing the 7.625% Senior Secured Second Lien Notes contain various covenants that limit the ability of Realogy Intermediate,
Realogy Group and Realogy Group's restricted subsidiaries to take certain actions, which covenants are subject to a number of important exceptions and
qualifications. These covenants are substantially similar to the covenants in the indenture governing the 9.375% Senior Notes due 2027, as described under
Unsecured Notes below.
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Table of Contents
Unsecured Notes
The 4.875% Senior Notes and the 9.375% Senior Notes (collectively the "Unsecured Notes") are unsecured senior obligations of Realogy Group that
mature on June 1, 2023 and April 1, 2027, respectively. Interest on the Unsecured Notes is payable each year semiannually on June 1 and December 1 for
the 4.875% Senior Notes, and on April 1 and October 1 for the 9.375% Senior Notes.
The Unsecured Notes are guaranteed on an unsecured senior basis by each domestic subsidiary of Realogy Group that is a guarantor under the Senior
Secured Credit Facility, Term Loan A Facility and Realogy Group's outstanding debt securities, and are guaranteed by Realogy Holdings on an unsecured
senior subordinated basis.
The indenture governing the 4.875% Senior Notes contain various negative covenants that limit Realogy Group's and its restricted subsidiaries' ability
to take certain actions, which covenants are subject to a number of important exceptions and qualifications. These covenants include limitations on Realogy
Group's and its restricted subsidiaries' ability to (a) incur or guarantee additional indebtedness, or issue disqualified stock or preferred stock, (b) pay
dividends or make distributions to their stockholders, (c) repurchase or redeem capital stock, (d) make investments or acquisitions, (e) incur restrictions on
the ability of certain of their subsidiaries to pay dividends or to make other payments to Realogy Group, (f) enter into transactions with affiliates, (g) create
liens, (h) merge or consolidate with other companies or transfer all or substantially all of their assets, (i) transfer or sell assets, including capital stock of
subsidiaries and (j) prepay, redeem or repurchase debt that is subordinated in right of payment to the Unsecured Notes.
The covenants in the indenture governing the 9.375% Senior Notes are substantially similar to the covenants in the indentures governing the 4.875%
Senior Notes, with certain exceptions, including several changes relating to Realogy Group's ability to make restricted payments, and in particular, its
ability to repurchase shares and pay dividends. Specifically, with respect to the 9.375% Senior Notes Indenture, (a) neither the cumulative credit basket (nor
any other basket) is available to repurchase shares to the extent the consolidated leverage ratio is equal to or greater than 4.0 to 1.0 on a pro forma basis
giving effect to such repurchase; (b) the cumulative credit basket for which restricted payments may otherwise be available is equal to 50% of Consolidated
Net Income (as defined in such indenture) for the period (taken as one accounting period) from January 1, 2019 to the end of the most recently ended fiscal
quarter for which internal financial statements are available at the time of any such restricted payment; provided however, that, to the extent the
Consolidated Leverage Ratio is equal to or greater than 4.0 to 1.0, then 25% of the Consolidated Net Income for the aforementioned period will be
included; (c) the consolidated leverage ratio must be less than 3.0 to 1.0 to use the unlimited general restricted payment basket (which payments will reduce
the cumulative credit basket, but not below zero); (d) the $100 million general restricted payment basket may be used only for Restricted Investments (as
defined in such indenture); and (e) a restricted payment basket is available for up to $45 million of dividends per calendar year (with any actual dividends
deducted from the available cumulative credit basket).
The consolidated leverage ratio is measured by dividing Realogy Group's total net debt by the trailing twelve-month EBITDA. EBITDA, as defined in
the indenture governing the 9.375% Senior Notes, is substantially similar to EBITDA calculated on a Pro Forma Basis, as those terms are defined in the
Senior Secured Credit Agreement; however, under the Senior Secured Credit Agreement and Term Loan A Agreement (but not the indentures), the
Company should include net after-tax gains or losses attributable to discontinued operations (pending divestiture) from the definition of consolidated net
income solely for purposes of calculating compliance with the senior secured leverage ratio. Net debt under the indenture is Realogy Group's total
indebtedness (excluding securitizations) less (i) its cash and cash equivalents in excess of restricted cash and (ii) a $200 million seasonality adjustment
permitted when measuring the ratio on a date during the period of March 1 to May 31.
In January and February 2021, the Company issued an aggregate of $900 million 5.75% Senior Notes due 2029 and used the proceeds to repay
$250 million of outstanding borrowings under the Term Loan A Facility and $655 million of outstanding borrowings under the Term Loan B Facility. See
Note 20, "Subsequent Events", for additional information.
Securitization Obligations
Realogy Group has secured obligations through Apple Ridge Funding LLC under a securitization program which expires in June 2021. As of
December 31, 2020, the Company had $200 million of borrowing capacity under the Apple Ridge Funding LLC securitization program with $102 million
being utilized leaving $98 million of available capacity subject to maintaining sufficient relocation related assets to collateralize the securitization
obligation.
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Table of Contents
Realogy Group, through a special purpose entity known as Cartus Financing Limited, has agreements providing for a £10 million revolving loan
facility and a £5 million working capital facility which expires in August 2021. As of December 31, 2020, there were $4 million of outstanding borrowings
under the facilities leaving $17 million of available capacity subject to maintaining sufficient relocation related assets to collateralize the securitization
obligation. These Cartus Financing Limited facilities are secured by the relocation assets of a U.K. government contract in this special purpose entity and
are therefore classified as permitted securitization financings as defined in Realogy Group’s Senior Secured Credit Agreement and the indentures governing
the Unsecured Notes and 7.625% Senior Secured Second Lien Notes.
The Apple Ridge entities and the Cartus Financing Limited entity are consolidated special purpose entities that are utilized to securitize relocation
receivables and related assets. These assets are generated from advancing funds on behalf of clients of Realogy Group’s relocation operations in order to
facilitate the relocation of their employees. Assets of these special purpose entities are not available to pay Realogy Group’s general obligations. Under the
Apple Ridge program, provided no termination or amortization event has occurred, any new receivables generated under the designated relocation
management agreements are sold into the securitization program and as new eligible relocation management agreements are entered into, the new
agreements are designated to the program.
The Apple Ridge program has restrictive covenants and trigger events, including performance triggers linked to the age and quality of the underlying
assets, foreign obligor limits, multicurrency limits, financial reporting requirements, restrictions on mergers and change of control, any uncured breach of
Realogy Group’s senior secured leverage ratio under Realogy Group’s Senior Secured Credit Facility, and cross-defaults to Realogy Group’s material
indebtedness. The occurrence of a trigger event under the Apple Ridge securitization facility could restrict our ability to access new or existing funding
under this facility or result in termination of the facility, either of which would adversely affect the operation of the Company's relocation services.
Certain of the funds that Realogy Group receives from relocation receivables and related assets are required to be utilized to repay securitization
obligations. These obligations are collateralized by $135 million and $200 million of underlying relocation receivables and other related relocation assets at
December 31, 2020 and 2019, respectively. Substantially all relocation related assets are realized in less than twelve months from the transaction date.
Accordingly, all of Realogy Group's securitization obligations are classified as current in the accompanying Consolidated Balance Sheets.
Interest incurred in connection with borrowings under these facilities amounted to $5 million and $8 million for the years ended December 31, 2020
and 2019, respectively. This interest is recorded within net revenues in the accompanying Consolidated Statements of Operations as related borrowings are
utilized to fund Realogy Group's relocation operations where interest is generally earned on such assets. These securitization obligations represent floating
rate debt for which the average weighted interest rate was 3.5% and 4.2% for the years ended December 31, 2020 and 2019, respectively.
Gain/Loss on the Early Extinguishment of Debt and Write-Off of Financing Costs
During the year ended December 31, 2020, the Company recorded a loss on the early extinguishment of debt of $8 million as a result of the issuance of
$550 million of 7.625% Senior Secured Second Lien Notes due 2025 and the redemption of $550 million of 5.25% Senior Notes due 2021 in June 2020.
During the year ended December 31, 2019, the Company recorded a gain on the early extinguishment of debt of $5 million which consisted of a $10
million gain as a result of the repurchase of $93 million of its 4.875% Senior Notes during the third quarter of 2019, partially offset by a $5 million loss as a
result of the refinancing transactions in the first quarter of 2019.
As a result of the refinancing transactions in February 2018, the Company recorded a loss on the early extinguishment of debt of $7 million and wrote
off financing costs of $2 million to interest expense during the year ended December 31, 2018.
10. EMPLOYEE BENEFIT PLANS
DEFINED BENEFIT PENSION PLAN
The Company’s defined benefit pension plan was closed to new entrants as of July 1, 1997 and existing participants do not accrue any additional
benefits. The net periodic pension cost for 2020 was $1 million and was comprised of interest cost of approximately $4 million and the amortization of the
actuarial net loss of $3 million, offset by a benefit of $6 million for the expected return on assets. The net periodic pension cost for 2019 was $2 million and
was comprised of interest cost of
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approximately $5 million and the amortization of the actuarial net loss of $2 million, offset by a benefit of $5 million for the expected return on assets.
At December 31, 2020 and 2019, the accumulated benefit obligation of this plan was $148 million and $143 million, respectively, and the fair value of
the plan assets were $109 million and $100 million, respectively, resulting in an unfunded accumulated benefit obligation of $39 million and $43 million,
respectively, which is recorded in Other current and non-current liabilities in the Consolidated Balance Sheets.
Estimated future benefit payments as of December 31, 2020 are as follows:
Year
2021
2022
2023
2024
2025
2026 through 2030
Amount
$
9
9
9
9
9
44
The minimum funding required during 2021 is estimated to be $6 million.
The following table presents the fair values of plan assets by category as of December 31, 2020:
Asset Category
Cash and cash equivalents
Equity securities
Fixed income securities
Total
Quoted Price in Active
Market for Identical
Assets
(Level I)
Significant Other
Observable Inputs
(Level II)
Significant
Unobservable Inputs
(Level III)
Total
$
$
2
—
—
2
$
$
—
56
51
107
The following table presents the fair values of plan assets by category as of December 31, 2019:
Asset Category
Cash and cash equivalents
Equity securities
Fixed income securities
Total
OTHER EMPLOYEE BENEFIT PLANS
Quoted Price in Active
Market for Identical
Assets
(Level I)
Significant Other
Observable Inputs
(Level II)
$
$
1
—
—
1
$
$
—
51
48
99
The Company also maintains post-retirement health and welfare plans for certain subsidiaries and a non-qualified pension plan for certain individuals.
The related projected benefit obligation for these plans accrued on the Company’s Consolidated Balance Sheets (primarily within other non-current
liabilities) was $5 million for both December 31, 2020 and 2019.
DEFINED CONTRIBUTION SAVINGS PLAN
The Company sponsors a defined contribution savings plan that provides certain of its eligible employees an opportunity to accumulate funds for
retirement and has a Company match for a portion of the contributions made by participating employees. The Company’s cost for contributions to this plan
was $10 million, $17 million and $16 million for the years ended December 31, 2020, 2019 and 2018, respectively.
F-34
$
$
$
$
—
—
—
—
Significant
Unobservable Inputs
(Level III)
—
—
—
—
$
$
$
$
2
56
51
109
1
51
48
100
Total
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11. INCOME TAXES
The components of pretax income for domestic and foreign operations consisted of the following:
Domestic
Foreign
Pretax (loss) income
The components of income tax expense (benefit) consisted of the following:
Current:
Federal
State
Foreign
Total current
Deferred:
Federal
State
Foreign
Total deferred
Income tax (benefit) expense
2020
Year Ended December 31,
2019
2018
$
$
$
$
(449)
(11)
(460)
$
$
(171)
—
(171)
2020
Year Ended December 31,
2019
(5)
13
2
10
(66)
(48)
—
(114)
(104)
$
$
3
7
1
11
4
(1)
—
3
14
$
$
$
$
2018
A reconciliation of the Company’s effective income tax rate at the U.S. federal statutory rate of 21% to the actual expense was as follows:
Federal statutory rate
State and local income taxes, net of federal tax benefits
Discontinued operations—establishment/reversal of deferred tax liability (a)
Non-deductible equity compensation
Non-deductible executive compensation
Goodwill impairment
Meals & entertainment
Uncertain tax positions
Net change in valuation allowance
Effective tax rate
2020
Year Ended December 31,
2019
2018
21 %
3
10
(2)
(1)
(7)
—
—
(1)
23 %
21 %
6
(26)
(4)
(1)
(3)
(1)
—
—
(8)%
204
1
205
(13)
5
2
(6)
62
9
—
71
65
21 %
6
—
2
1
—
1
(1)
2
32 %
_______________
(a)
See Note 1, "Basis of Presentation—Inclusion of Cartus Relocation Services in Continuing Operations". This item reflects the tax impact from the 2019 recognition of
gain on the pending sale of Cartus Relocation Services (previously recorded in discontinued operations) and the 2020 de-recognition of that gain.
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Deferred income taxes result from temporary differences between the amount of assets and liabilities recognized for financial reporting and tax
purposes. The components of the deferred income tax assets and liabilities, as of December 31, are as follows:
2020
2019
Deferred income tax assets:
Net operating loss carryforwards
Tax credit carryforwards
Accrued liabilities and deferred income
Operating leases
Minimum pension obligations
Provision for doubtful accounts
Liability for unrecognized tax benefits
Interest rate swaps
Total deferred tax assets
Less: valuation allowance
Total deferred income tax assets after valuation allowance
Deferred income tax liabilities:
Depreciation and amortization
Operating leases
Prepaid expenses
Basis difference in investment in joint ventures
Other
Total deferred tax liabilities
Net deferred income tax liabilities
$
$
124
26
88
151
19
9
1
21
439
(21)
418
553
119
9
11
1
693
(275)
$
$
177
29
77
169
18
7
1
12
490
(17)
473
704
146
8
2
2
862
(389)
The net deferred income tax liability of $275 million as of December 31, 2020 is included in the accompanying Consolidated Balance Sheets with
$276 million in deferred income taxes (non-current liabilities) and $1 million in other non-current assets. The net deferred income tax liability of $389
million as of December 31, 2019 is included in the accompanying Consolidated Balance Sheets with $390 million in deferred income taxes (non-current
liabilities) and $1 million in other non-current assets.
As of December 31, 2020, the Company had gross federal and state net operating loss carryforwards of $368 million. The federal net operating loss
carryforwards expire between 2030 and 2033, and the state net operating loss carryforwards expire between 2024 and 2035.
Accounting for Uncertainty in Income Taxes
The Company utilizes the FASB guidance for accounting for uncertainty in income taxes, which prescribes a recognition threshold and a measurement
attribute for the financial statement recognition and measurement of tax positions taken or expected to be taken in a tax return. The Company reflects
changes in its liability for unrecognized tax benefits as income tax expense in the Consolidated Statements of Operations. As of December 31, 2020, the
Company’s gross liability for unrecognized tax benefits was $19 million, of which $17 million would affect the Company’s effective tax rate, if recognized.
The Company does not expect that its unrecognized tax benefits will significantly change over the next twelve months.
The Company files U.S., state and foreign income tax returns in jurisdictions with varying statutes of limitations. Tax returns for the 2006 through
2020 tax years remain subject to examination by federal and certain state tax authorities. In significant foreign jurisdictions, tax returns for the 2010
through 2020 tax years generally remain subject to examination by their respective tax authorities. The Company believes that it is reasonably possible that
the total amount of its unrecognized tax benefits could decrease by $2 million in certain taxing jurisdictions where the statute of limitations is set to expire
within the next twelve months.
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The Company recognizes accrued interest and penalties related to unrecognized tax benefits in interest expense and operating expenses, respectively.
The Company did not recognize a change of interest expense for the year ended December 31, 2020. Additionally, the Company did not recognize a change
of interest expense for the year ended December 31, 2019 and recognized a reduction of interest expense of $1 million for the year ended December 31,
2018.
The rollforward of unrecognized tax benefits are summarized in the table below:
Unrecognized tax benefits—January 1, 2018
Reduction due to lapse of statute of limitations
Unrecognized tax benefits—December 31, 2018
Gross increases—tax positions in prior periods
Reduction due to lapse of statute of limitations
Unrecognized tax benefits—December 31, 2019
Reduction due to lapse of statute of limitations
Unrecognized tax benefits—December 31, 2020
$
$
$
22
(2)
20
1
(1)
20
(1)
19
The Company is subject to income taxes in the United States and several foreign jurisdictions. Significant judgment is required in determining the
worldwide provision for income taxes and recording related assets and liabilities. In the ordinary course of business, there are many transactions and
calculations where the ultimate tax determination is uncertain. The Company is regularly under audit by tax authorities whereby the outcome of the audits
is uncertain. The Company believes there is appropriate support for positions taken on its tax returns. The liabilities that have been recorded represent the
best estimates of the probable loss on certain positions and are adequate for all open years based on an assessment of many factors including past
experience and interpretations of tax law applied to the facts of each matter. However, the outcomes of tax audits are inherently uncertain.
Tax Sharing Agreement
Under the Tax Sharing Agreement with Cendant, Wyndham Worldwide and Travelport, the Company is generally responsible for 62.5% of payments
made to settle claims with respect to tax periods ending on or prior to December 31, 2006 that relate to income taxes imposed on Cendant and certain of its
subsidiaries, the operations (or former operations) of which were determined by Cendant not to relate specifically to the respective businesses of Realogy,
Wyndham Worldwide, Avis Budget or Travelport. With respect to any remaining residual legacy Cendant tax liabilities, the Company and its former parent
believe there is appropriate support for the positions taken on Cendant’s tax returns. However, tax audits and any related litigation, including disputes or
litigation on the allocation of tax liabilities between parties under the Tax Sharing Agreement, could result in outcomes for the Company that are different
from those reflected in the Company’s historical financial statements.
12. RESTRUCTURING COSTS
Restructuring charges for the years ended December 31, 2020, 2019 and 2018 were $67 million, $52 million and $58 million, respectively. The
components of the restructuring charges for the years ended December 31, 2020, 2019 and 2018 were as follows:
Personnel-related costs (1)
Facility-related costs (2)
Internal use software impairment (3)
Other restructuring costs (4)
Total restructuring charges (5)
_______________
2020
Years Ended December 31,
2019
2018
$
$
20
47
—
—
67
$
$
33
18
—
1
52
$
$
25
22
11
—
58
(1)
(2)
Personnel-related costs consist of severance costs provided to employees who have been terminated and duplicate payroll costs during transition.
Facility-related costs consist of costs associated with planned facility closures such as contract termination costs, amortization of lease assets that will continue to be
incurred under the contract for its remaining term without economic benefit to the Company, accelerated depreciation on asset disposals and other facility and
employee relocation related costs.
F-37
(3)
Internal use software impairment relates to development costs capitalized for a project that was determined to not meet the Company's strategic goals when analyzed
by the Company's leadership team.
(4) Other restructuring costs consist of costs related to professional fees, consulting fees and other costs associated with restructuring activities which are primarily
included in the Corporate and Other business segment.
(5) Restructuring charges for the year ended December 31, 2020 include $65 million related to the Facility and Operational Efficiencies Program and $2 million related to
the Leadership Realignment and Other Restructuring Activities Program. The year ended December 31, 2019 includes $47 million of expense related to the Facility
and Operational Efficiencies Program and $5 million of expense primarily related to the Leadership Realignment and Other Restructuring Activities Program. The
year ended December 31, 2018 includes costs primarily related to the Leadership Realignment and Other Restructuring Activities Program.
Facility and Operational Efficiencies Program
Beginning in the first quarter of 2019, the Company commenced the implementation of a plan to accelerate its office consolidation to reduce storefront
costs, as well as institute other operational efficiencies to drive profitability. In addition, the Company commenced a plan to transform and centralize
certain aspects of the operational support and drive changes in how it serves its affiliated independent sales agents from a marketing and technology
perspective to help such agents be more productive and enable them to make their businesses more profitable. In the third quarter of 2019, the Company
reduced headcount in connection with the wind-down of a former affinity real estate benefit program. In the fourth quarter of 2019, the Company expanded
its operational efficiencies program to focus on workforce optimization. This workforce optimization initiative is focused on consolidating similar or
overlapping roles, reducing the number of hierarchical layers and streamlining work and decision making. Furthermore, at the end of 2019, the Company
expanded these strategic initiatives which have resulted in additional operational and facility related efficiencies in 2020.
As a result of the COVID-19 pandemic, the Company transitioned substantially all of its employees to a remote-work environment in mid-March 2020
and have worked to comply with state and local regulators to ensure safe working conditions. At December 31, 2020, many of the Company's employees
continued to work remotely on a full-time or hybrid basis. This transition to remote work has allowed the Company to reevaluate its office space needs. As
a result, additional facility and operational efficiencies were identified and implemented in the second half of 2020 and additional facility initiatives are
expected in 2021. The two most significant lease impairments recognized by the Company are the corporate headquarters in Madison, New Jersey that has
a lease term expiring in December 2029 of which approximately 44% of the space (approximately 120,000 square feet) is impaired and the relocation
business' main corporate operations in Danbury, Connecticut which has a lease term expiring in November 2030 with an early termination date in
November 2025.
The following is a reconciliation of the beginning and ending reserve balances related to the Facility and Operational Efficiencies Program:
Balance at December 31, 2019
Restructuring charges (1)
Costs paid or otherwise settled
Balance at December 31, 2020
Personnel-related costs
$
9 $
20
(24)
5 $
$
Facility-related costs
Total
5 $
45
(28)
22 $
14
65
(52)
27
_______________
(1)
In addition, the Company incurred an additional $46 million of facility-related costs for lease asset impairments in connection with the Facility and Operational
Efficiencies Program during the year ended December 31, 2020.
The following table shows the total costs currently expected to be incurred by type of cost related to the Facility and Operational Efficiencies Program:
Personnel-related costs
Facility-related costs
Other restructuring costs
Total
_______________
Total amount
expected to be incurred
(1)
Amount incurred
to date
Total amount remaining
to be incurred (1)
$
$
54
113
1
168
$
$
50
61
1
112
$
$
4
52
—
56
(1)
Facility-related costs include potential lease asset impairments to be incurred under the Facility and Operational Efficiencies Program.
F-38
The following table shows the total costs currently expected to be incurred by reportable segment related to the Facility and Operational Efficiencies
Program:
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
Total
Total amount
expected to be incurred
$
Amount incurred
to date
Total amount remaining
to be incurred
$
$
28
60
6
18
112
$
$
3
23
—
30
56
31
83
6
48
168
$
Leadership Realignment and Other Restructuring Activities
Beginning in the first quarter of 2018, the Company commenced the implementation of a plan to drive its business forward and enhance stockholder
value. The key aspects of this plan included senior leadership realignment, an enhanced focus on technology and talent, as well as further attention to office
footprint and other operational efficiencies. The activities undertaken in connection with the restructuring plan are complete. At December 31, 2019, the
remaining liability was $5 million. During the year ended December 31, 2020, the Company incurred facility-related costs of $2 million and paid or settled
costs of $5 million resulting in a remaining accrual of $2 million.
13. STOCK-BASED COMPENSATION
The Company grants stock-based compensation awards to certain senior management members, employees and directors including non-qualified stock
options, restricted stock units ("RSUs") and performance share units ("PSUs").
The Company's stockholders approved the 2018 Long-Term Incentive Plan (the "2018 Plan") at the 2018 Annual Meeting of Stockholders held on May
2, 2018. Upon approval of the 2018 Plan, the 2012 Amended and Restated Long-Term Incentive Plan, as amended (the "2012 Plan") was terminated, no
future awards were permitted to be granted under the 2012 Plan, and any shares available for future issuance under the 2012 Plan were canceled. Under the
2018 Plan, 6 million shares were authorized for issuance plus any shares that expire or are forfeited under the 2012 Plan after March 1, 2018. As of
December 31, 2020, there are approximately 2 million shares available for future grants.
The form of equity award agreements under the 2012 and 2018 Plans include a retirement provision for equity grants which provide for continued
vesting of awards once an employee has attained the age of 65 years, or 55 years of age or older plus at least ten years of tenure with the Company,
provided they have been employed or provided services to the Company for one year following the date of grant or start of the performance period.
Historically, equity awards granted annually generally included a mix of RSUs, PSUs and options. However in 2020, the Company shifted away from
granting options, limited equity awards to a small group of executives and granted other key employees cash-based awards, including cash-based RSUs.
RSUs granted vest over three years, with 33.33% vesting on each anniversary of the grant date. The fair value of RSUs is equal to the closing sale
price of the Company's common stock on the date of grant. During 2020, the Company granted restricted stock unit awards related to 0.8 million shares
with a weighted average grant date fair value of $8.70 which includes shares granted to certain executives in February 2020 and directors in May 2020.
There were 2.7 million shares underlying share-settled RSUs outstanding at December 31, 2020 with a weighted average grant date fair value of $14.42.
PSUs are incentives that reward grantees based upon the Company's financial performance over a three-year performance period which begins January
1st of the grant year and ends on December 31st of the third year following the grant year. These awards are measured according to two metrics: one is
based upon the total stockholder return of Realogy's common stock relative to the total stockholder return of the SPDR S&P Homebuilders Index ("XHB")
or the S&P MidCap 400 index (the "RTSR award"), and the other is based upon the achievement of cumulative free cash flow goals. The payout under each
PSU award is variable and based upon the extent to which the performance goals are achieved over the performance period (with a range of payout from
0% to 175% of target for the RTSR award and 0% to 200% of target for the achievement of cumulative free cash flow award) and will be distributed during
the first quarter after the end of the performance period. The fair value of PSU awards without a market condition is equal to the closing sale price of the
Company's common stock on the date of grant and the fair value of the RTSR awards is estimated on the date of grant using the Monte Carlo Simulation
method. In February 2020, the Company granted performance stock unit awards related to 0.9
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Table of Contents
million shares with a weighted average grant date fair value of $9.23 to certain executives. There were 2.3 million shares outstanding at December 31, 2020
with a weighted average grant date fair value of $14.01.
Stock options have a maximum term of ten years and vest over four years, with 25% vesting on each anniversary date of the grant date. The options
have an exercise price equal to the closing sale price of the Company's common stock on the date of grant. The fair value of the options is estimated on the
date of grant using the Black-Scholes option-pricing model. There were 3.8 million options outstanding at December 31, 2020 with a weighted average
exercise price of $26.19, including 2.9 million exercisable, which have an intrinsic value of zero and a weighted average remaining contractual life of 3.5
years.
Stock-Based Compensation Expense
As of December 31, 2020, based on current performance achievement expectations, there was $24 million of unrecognized compensation cost related
to incentive equity awards under the plans which would be recorded in future periods as compensation expense over a remaining weighted average period
of approximately 1.5 years. The Company recorded stock-based compensation expense related to the incentive equity awards of $39 million, $30 million
and $40 million for the years ended December 31, 2020, 2019 and 2018, respectively.
14. COMMITMENTS AND CONTINGENCIES
Litigation
The Company is involved in claims, legal proceedings, alternative dispute resolution and governmental inquiries related to alleged contract disputes,
business practices, intellectual property and other commercial, employment, regulatory and tax matters. Examples of such matters include but are not
limited to allegations:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
that independent residential real estate sales agents engaged by Realogy Brokerage Group or by affiliated franchisees—under certain state or
federal laws—are potentially employees instead of independent contractors, and they or regulators therefore may bring claims against Realogy
Brokerage Group for breach of contract, wage and hour classification claims, wrongful discharge, unemployment and workers' compensation and
could seek benefits, back wages, overtime, indemnification, penalties related to classification practices and expense reimbursement available to
employees or similar claims against Realogy Franchise Group as an alleged joint employer of an affiliated franchisee’s independent sales agents;
concerning other employment law matters, including other types of worker classification claims as well as wage and hour claims and retaliation
claims;
concerning anti-trust and anti-competition matters (including claims related to NAR or MLS rules regarding buyer broker commissions);
that the Company is vicariously liable for the acts of franchisees under theories of actual or apparent agency;
by current or former franchisees that franchise agreements were breached including improper terminations;
concerning alleged RESPA or state real estate law violations;
concerning claims related to the Telephone Consumer Protection Act, including autodialer claims;
concerning claims generally against the company owned brokerage operations for negligence, misrepresentation or breach of fiduciary duty in
connection with the performance of real estate brokerage or other professional services as well as other brokerage claims associated with listing
information and property history;
related to copyright law, including infringement actions alleging improper use of copyrighted photographs on websites or in marketing materials
without consent of the copyright holder or claims challenging our trademarks;
concerning breach of obligations to make websites and other services accessible for consumers with disabilities;
concerning claims generally against the title agent contending that the agent knew or should have known that a transaction was fraudulent or that
the agent was negligent in addressing title defects or conducting the settlement;
concerning information security, including claims under new and emerging data privacy laws related to the protection of customer, employee or
third-party information;
concerning cyber-crime, including claims related to the diversion of homesale transaction closing funds;
claims related to disclosure or securities law violations as well as derivative suits; and
those related to general fraud claims.
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Worker Classification Litigation
Whitlach v. Premier Valley, Inc. d/b/a Century 21 M&M and Century 21 Real Estate LLC (Superior Court of California, Stanislaus County). This was
filed as a putative class action complaint on December 20, 2018 by plaintiff James Whitlach against Premier Valley Inc., a Century 21 Real Estate
independently-owned franchisee doing business as Century 21 M&M (“Century 21 M&M”). The complaint also names Century 21 Real Estate LLC, a
wholly-owned subsidiary of the Company and the franchisor of Century 21 Real Estate (“Century 21”), as an alleged joint employer of the franchisee’s
independent sales agents and seeks to certify a class that could potentially include all agents of both Century 21 M&M and Century 21 in California. In
February 2019, the plaintiff amended his complaint to assert claims pursuant to the California Private Attorneys General Act (“PAGA”). Following the
Court's dismissal of the plaintiff's non-PAGA claims without prejudice in June 2019, the plaintiff filed a second amended complaint asserting one cause of
action for alleged civil penalties under PAGA in June 2020 and continued to pursue his PAGA claims as a representative of purported "aggrieved
employees" as defined by PAGA. As such representative, the plaintiff seeks all non-individualized relief available to the purported aggrieved employees
under PAGA, as well as attorneys’ fees. Under California law, PAGA claims are generally not subject to arbitration and may result in exposure in the form
of additional penalties.
In the second amended complaint, the plaintiff continues to allege that Century 21 M&M misclassified all of its independent real estate agents,
salespeople, sales professionals, broker associates and other similar positions as independent contractors, failed to pay minimum wages, failed to provide
meal and rest breaks, failed to pay timely wages, failed to keep proper records, failed to provide appropriate wage statements, made unlawful deductions
from wages, and failed to reimburse plaintiff and the putative class for business related expenses, resulting in violations of the California Labor Code. The
demurrer filed by Century 21 M&M (and joined by Century 21) on August 3, 2020 to the plaintiff’s amended complaint, was granted by the Court on
November 10, 2020, dismissing the case without leave to replead. On January 20, 2021, plaintiff filed a notice of appeal of the Court’s order granting the
demurrer. This case raises various previously unlitigated claims and the PAGA claim adds additional litigation, financial and operating uncertainties.
Real Estate Industry Litigation
Moehrl, Cole, Darnell, Nager, Ramey, Sawbill Strategic, Inc., Umpa and Ruh v. The National Association of Realtors, Realogy Holdings Corp.,
Homeservices of America, Inc., BHH Affiliates, LLC, The Long & Foster Companies, Inc., RE/MAX LLC, and Keller Williams Realty, Inc. (U.S. District
Court for the Northern District of Illinois). This amended putative class action complaint (the "amended Moehrl complaint"), filed on June 14, 2019, (i)
consolidates the Moehrl and Sawbill litigation reported in our Form 10-Q for the period ended March 31, 2019, (ii) adds certain plaintiffs and defendants,
and (iii) serves as a response to the separate motions to dismiss filed on May 17, 2019 in the prior Moehrl litigation by each of NAR and the Company
(along with the other defendants named in the prior Moehrl complaint).
In the amended Moehrl complaint, the plaintiffs allege that the defendants engaged in a continuing contract, combination, or conspiracy to
unreasonably restrain trade and commerce in violation of Section 1 of the Sherman Act because defendant NAR allegedly established mandatory
anticompetitive policies for the multiple listing services and its member brokers that require brokers to make an offer of buyer broker compensation when
listing a property. The plaintiffs further allege that commission sharing, which provides for the broker representing the seller sharing or paying a portion of
its commission to the broker representing the buyer, is anticompetitive and violates the Sherman Act, and that the defendant franchisors conspired with
NAR by requiring their respective franchisees to comply with NAR’s policies and Code of Ethics. The plaintiffs seek a permanent injunction enjoining the
defendants from requiring home sellers to pay buyer broker commissions or to otherwise restrict competition among buyer brokers, an award of damages
and/or restitution, attorneys fees and costs of suit. In October 2019, the Department of Justice ("DOJ") filed a statement of interest for this matter, in their
words “to correct the inaccurate portrayal, by defendant The National Association of Realtors (‘NAR’), of a 2008 consent decree between the United States
and NAR.” A motion to appoint lead counsel in the case was granted on an interim basis by the Court on May 30, 2020. On October 2, 2020, the Court
denied the separate motions to dismiss filed in August 2019, by each of NAR and the Company (together with the other defendants named in the amended
Moehrl complaint). Discovery between the plaintiffs and defendants is ongoing.
Sitzer and Winger v. The National Association of Realtors, Realogy Holdings Corp., Homeservices of America, Inc., RE/MAX Holdings, Inc., and
Keller Williams Realty, Inc. (U.S. District Court for the Western District of Missouri). This is a putative class action complaint filed on April 29, 2019 and
amended on June 21, 2019 by plaintiffs Joshua Sitzer and Amy Winger against NAR, the Company, Homeservices of America, Inc., RE/MAX Holdings,
Inc., and Keller Williams Realty, Inc. The complaint contains substantially similar allegations, and seeks the same relief under the Sherman Act, as the
Moehrl litigation. The Sitzer litigation is limited both in allegations and relief sought to the State of Missouri and includes
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an additional cause of action for alleged violation of the Missouri Merchandising Practices Act, or MMPA. On August 22, 2019, the Court denied
defendants' motions to transfer the Sitzer matter to the U.S. District Court for the Northern District of Illinois and on October 16, 2019, denied the motions
to dismiss this litigation filed respectively by NAR and the Company (together with the other named brokerage/franchisor defendants). In September 2019,
the DOJ filed a statement of interest and appearances for this matter for the same purpose stated in the Moehrl matter. In July 2020, the DOJ requested the
Company provide them with all materials produced for Sitzer, with such request related to and preceding the subsequent civil lawsuit filed and related
settlement agreement between the DOJ and NAR in November 2020 (see "Item 1.—Business —Government and Other Regulations—Multiple Listing
Services" Rules for additional information). Discovery between the plaintiffs and defendants is ongoing.
Leeder v. The National Association of Realtors, Realogy Holdings Corp., Homeservices of America, Inc., BHH Affiliates, LLC, HSF Affiliates, LLC,
The Long & Foster Companies, Inc., RE/MAX LLC, and Keller Williams Realty, Inc. (U.S. District Court for the Northern District of Illinois Eastern
Division). In this putative class action filed on January 25, 2021, the plaintiff takes issue with certain NAR policies, including those related to buyer broker
compensation at issue in the Moehrl and Sitzer matters, but claims the alleged conspiracy has harmed buyers (instead of sellers). The plaintiff alleges that
the defendants made agreements and engaged in a conspiracy in restraint of trade in violation of the Sherman Act and were unjustly enriched, and seek a
permanent injunction enjoining NAR from establishing in the future the same or similar rules, policies, or practices as those challenged in the action as well
as an award of damages and/or restitution, interest, and reasonable attorneys’ fees and expenses.
Rubenstein, Nolan v. The National Association of Realtors, Realogy Holdings Corp., Coldwell Banker, Sotheby’s Investment Realty, and Homeservices
of America, Inc. (U.S. District Court for the District of Connecticut). In this putative class action, the plaintiffs take issue with the same NAR policies
related to buyer broker compensation at issue in the Moehrl and Sitzer matters, but claim the alleged conspiracy has harmed buyers (instead of sellers) and
is a federal racketeering violation (instead of a violation of federal antitrust law). On October 29, 2020, the plaintiffs filed a statement with the Court
outlining the alleged racketeering violations. The Company filed its motion to dismiss the amended complaint on November 30, 2020 and on January 23,
2021, the plaintiffs filed their objections and opposition. On January 25, 2021, the Court granted defendants’ motion to stay discovery pending its
determination of the pending motion to dismiss.
Bauman, Bauman and Nosalek v. MLS Property Information Network, Inc., Realogy Holdings Corp., Homeservices of America, Inc., BHH Affiliates,
LLC, HSF Affiliates, LLC, RE/MAX LLC, and Keller Williams Realty, Inc. (U.S. District Court for the District of Massachusetts). This is a putative class
action filed on December 17, 2020, wherein the plaintiffs take issue with policies and rules similar to those at issue in the Moehrl, Sitzer and Rubenstein
matters, but rather than objecting to the national policies and rules published by NAR, this lawsuit specifically objects to the alleged policies and rules of a
multiple listing service that is owned by realtors, including in part by one of Realogy’s company-owned brokerages. The plaintiffs allege that the
defendants made agreements and engaged in a conspiracy in restraint of trade in violation of the Sherman Act and seek a permanent injunction, enjoining
the defendants from continuing conduct determined to be unlawful, as well as an award of damages and/or restitution, interest, and reasonable attorneys’
fees and expenses.
Securities Litigation
Tanaskovic v. Realogy Holdings Corp., et. al. (U.S. District Court for the District of New Jersey). This is a putative class action complaint filed on July
11, 2019 by plaintiff Sasa Tanaskovic against the Company and certain of its current and former executive officers. The lawsuit alleges violations of
Sections 10(b), 20(a) and Rule 10b-5 of the Exchange Act in connection with allegedly false and misleading statements made by the Company about its
business, operations, and prospects. The Court granted the Company's motion to dismiss this matter with prejudice on January 21, 2021. On February 18,
2021, the parties agreed not to pursue the litigation any further with each party bearing their own costs.
Fried v. Realogy Holdings Corp., et al. (U.S. District Court for the District of New Jersey). This is a putative derivative action filed on October 23,
2019 by plaintiff Adam Fried against the Company (as nominal defendant) and certain of its current and former executive officers and members of its
Board of Directors (as defendants). The lawsuit alleges violations of Section 14(a) of the Exchange Act and breach of fiduciary duties for, among other
things, allegedly false and misleading statements made by the Company about its business, operations and prospects as well as unjust enrichment claims.
The plaintiff seeks, among other things, compensatory damages, disgorgement of improper compensation, certain reforms to the Company’s corporate
governance and internal procedures and attorneys’ fees and costs. On December 23, 2019, the Court approved a motion staying this case pending further
action in the Tanaskovic matter.
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The Company disputes the allegations in each of the captioned matters described above and will vigorously defend these actions. Given the early
stages of each of these cases, we cannot estimate a range of reasonably possible losses for this litigation.
The Company believes that it has adequately accrued for legal matters as appropriate. The Company records litigation accruals for legal matters which
are both probable and estimable.
Litigation and other disputes are inherently unpredictable and subject to substantial uncertainties and unfavorable resolutions could occur. In addition,
class action lawsuits can be costly to defend and, depending on the class size and claims, could be costly to settle. As such, the Company could incur
judgments or enter into settlements of claims with liability that are materially in excess of amounts accrued and these settlements could have a material
adverse effect on the Company’s financial condition, results of operations or cash flows in any particular period.
Company-Initiated Litigation
* * *
Realogy Holdings Corp., NRT New York LLC (d/b/a The Corcoran Group), Sotheby’s International Realty, Inc., Coldwell Banker Residential
Brokerage Company, Coldwell Banker Residential Real Estate LLC, NRT West, Inc., Martha Turner Properties, L.P. And Better Homes and Gardens Real
Estate LLC v. Urban Compass, Inc., and Compass, Inc. (Supreme Court New York, New York County). On July 10, 2019, the Company and certain of its
subsidiaries, filed a complaint against Urban Compass, Inc. and Compass, Inc. (together, "Compass") alleging misappropriation of trade secrets; tortious
interference with contract; intentional and tortious interference with prospective economic advantage; unfair competition under New York common law;
violations of the California Unfair Competition Law, Business and Professional Code Section 17200 et. seq. (unfair competition); violations of New York
General Business Law Section 349 (deceptive acts or practices); violations of New York General Business Law Sections 350 and 350-a (false advertising);
conversion; and aiding and abetting breach of contract. The Company seeks, among other things, actual and compensatory damages, injunctive relief, and
attorneys’ fees and costs. The Company subsequently amended its complaint (which among other things, withdrew the count for aiding and abetting breach
of contract and added a count for defamation). Beginning in September 2019, Compass filed a series of motions, which the Company opposed, including a
motion to dismiss and a motion to compel arbitration with respect to certain claims involving Corcoran. In June 2020, having previously denied certain
portions of Compass’ motion to dismiss, the Court denied the balance of the motion to dismiss, and denied as moot Compass’ motion to compel arbitration,
granting the Company leave to amend the allegations in its complaint that relate to Corcoran’s exclusive listings in order to clarify the claims and damages
sought in the action. The Company filed its amended complaint in July 2020. On December 18, 2020, the Court denied a motion to compel arbitration filed
by Compass in September 2020 with respect to certain claims in the Company's amended complaint concerning or purportedly related to Corcoran and
Sotheby’s International Realty, Inc. Compass subsequently filed an appellate brief appealing the Court's denial and on February 10, 2021, the Appellate
Division granted an interim stay on these claims. On January 28, 2021, Compass filed its answer to the Company’s amended complaint, as well as
counterclaims and third-party claims against the Company and certain of its subsidiaries, alleging unfair competition, tortious interference with prospective
business relations, defamation, injurious falsehoods, and misappropriation of trade secrets. The third-party claim names a Company-affiliated franchise
brokerage and an independent contractor for that franchise. Compass seeks compensatory and punitive damages, injunctive relief, disgorgement of profits,
interest and attorneys’ fees. Discovery in the case is continuing.
* * *
The Company is involved in certain other claims and legal actions arising in the ordinary course of our business. Such litigation, regulatory actions and
other proceedings may include, but are not limited to, actions relating to intellectual property, commercial arrangements, franchising arrangements, the
fiduciary duties of brokers, standard brokerage disputes like the failure to disclose accurate square footage or hidden defects in the property such as mold,
vicarious liability based upon conduct of individuals or entities outside of our control, including franchisees and independent sales agents, antitrust and
anti-competition claims (including claims related to NAR or MLS rules regarding buyer broker commissions), general fraud claims (including wire fraud
associated with third-party diversion of funds from a brokerage transaction), employment law claims, including claims challenging the classification of
independent sales agents as independent contractors, wage and hour related claims, and claims related to business actions responsive to the COVID-19
outbreak and governmental and regulatory directives thereto, and claims alleging violations of RESPA, state consumer fraud statutes or federal consumer
protection statutes. While the results of such claims and legal actions cannot be predicted with certainty, we do not believe
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based on information currently available to us that the final outcome of current proceedings against the Company will have a material adverse effect on our
consolidated financial position, results of operations or cash flows. In addition, with the increasing requirements resulting from government laws and
regulations concerning data breach notifications and data privacy and protection obligations, claims associated with these laws may become more common.
While most litigation involves claims against the Company, from time to time the Company commences litigation, including litigation against former
employees, franchisees and competitors when it alleges that such persons or entities have breached agreements or engaged in other wrongful conduct.
Cendant Corporate Liabilities and Guarantees to Cendant and Affiliates
* * *
Realogy Group (then Realogy Corporation) separated from Cendant on July 31, 2006 (the "Separation"), pursuant to a plan by Cendant (now known as
Avis Budget Group, Inc.) to separate into four independent companies—one for each of Cendant's business units—real estate services (Realogy Group),
travel distribution services ("Travelport"), hospitality services, including timeshare resorts ("Wyndham Worldwide"), and vehicle rental ("Avis Budget
Group"). Pursuant to the Separation and Distribution Agreement dated as of July 27, 2006 among Cendant, Realogy Group, Wyndham Worldwide and
Travelport (the "Separation and Distribution Agreement"), each of Realogy Group, Wyndham Worldwide and Travelport have assumed certain contingent
and other corporate liabilities (and related costs and expenses), which are primarily related to each of their respective businesses. In addition, Realogy
Group has assumed 62.5% and Wyndham Worldwide has assumed 37.5% of certain contingent and other corporate liabilities (and related costs and
expenses) of Cendant.
The due to former parent balance was $19 million and $18 million at December 31, 2020 and 2019, respectively. The due to former parent balance was
comprised of the Company’s portion of the following: (i) Cendant’s remaining contingent tax liabilities, (ii) potential liabilities related to Cendant’s
terminated or divested businesses, and (iii) potential liabilities related to the residual portion of accruals for Cendant operations.
Tax Matters
The Company is subject to income taxes in the United States and several foreign jurisdictions. Significant judgment is required in determining the
worldwide provision for income taxes and recording related assets and liabilities. In the ordinary course of business, there are many transactions and
calculations where the ultimate tax determination is uncertain. The Company is regularly under audit by tax authorities whereby the outcome of the audits
is uncertain. The Company believes there is appropriate support for positions taken on its tax returns. The liabilities that have been recorded represent the
best estimates of the probable loss on certain positions and are adequate for all open years based on an assessment of many factors including past
experience and interpretations of tax law applied to the facts of each matter. However, the outcomes of tax audits are inherently uncertain.
Escrow and Trust Deposits
As a service to its customers, the Company administers escrow and trust deposits which represent undisbursed amounts received for the settlement of
real estate transactions. Deposits at FDIC-insured institutions are insured up to $250 thousand. These escrow and trust deposits totaled $585 million and
$475 million at December 31, 2020 and 2019, respectively. These escrow and trust deposits are not assets of the Company and, therefore, are excluded
from the accompanying Consolidated Balance Sheets. However, the Company remains contingently liable for the disposition of these deposits.
Purchase Commitments and Minimum Licensing Fees
In the normal course of business, the Company makes various commitments to purchase goods or services from specific suppliers, including those
related to capital expenditures. The purchase commitments made by the Company as of December 31, 2020 are approximately $201 million.
The Company is required to pay a minimum licensing fee to Sotheby’s which began in 2009 and continues through 2054. The annual minimum
licensing fee is approximately $2 million per year. The Company is also required to pay a minimum licensing fee to Meredith Corporation for the licensing
of the Better Homes and Gardens Real Estate brand. The annual minimum licensing fee began in 2009 at $0.5 million and increased to $4 million in 2014,
where it will generally remain through 2058.
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Future minimum payments for these purchase commitments and minimum licensing fees as of December 31, 2020 are as follows:
Year
2021
2022
2023
2024
2025
Thereafter
Total
80
38
34
32
22
229
435
Amount
$
$
Standard Guarantees/Indemnifications
In the ordinary course of business, the Company enters into numerous agreements that contain standard guarantees and indemnities whereby the
Company indemnifies another party for breaches of representations and warranties. In addition, many of these parties are also indemnified against any
third-party claim resulting from the transaction that is contemplated in the underlying agreement. Such guarantees or indemnifications are granted under
various agreements, including those governing: (i) purchases, sales or outsourcing of assets or businesses, (ii) leases and sales of real estate, (iii) licensing
of trademarks, (iv) use of derivatives, and (v) issuances of debt securities. The guarantees or indemnifications issued are for the benefit of the: (i) buyers in
sale agreements and sellers in purchase agreements, (ii) landlords in lease contracts, (iii) franchisees in licensing agreements, (iv) financial institutions in
derivative contracts, and (v) underwriters in issuances of securities. While some of these guarantees extend only for the duration of the underlying
agreement, many survive the expiration of the term of the agreement or extend into perpetuity (unless subject to a legal statute of limitations). There are no
specific limitations on the maximum potential amount of future payments that the Company could be required to make under these guarantees, nor is the
Company able to develop an estimate of the maximum potential amount of future payments to be made under these guarantees as the triggering events are
not subject to predictability. With respect to certain of the aforementioned guarantees, such as indemnifications of landlords against third-party claims for
the use of real estate property leased by the Company, the Company maintains insurance coverage that mitigates any potential payments to be made.
Other Guarantees/Indemnifications
In the normal course of business, the Company coordinates numerous events for its franchisees and thus reserves a number of venues with certain
minimum guarantees, such as room rentals at hotels local to the conference center. However, such room rentals are paid by each individual franchisee. If
the franchisees do not meet the minimum guarantees, the Company is obligated to fulfill the minimum guaranteed fees. The maximum potential amount of
future payments that the Company would be required to make under such guarantees is approximately $9 million. The Company would only be required to
pay this maximum amount if none of the franchisees attended the planned events at the reserved venues. Historically, the Company has not been required to
make material payments under these guarantees.
Insurance and Self-Insurance
At December 31, 2020 and 2019, the Consolidated Balance Sheets include approximately $39 million and $27 million, respectively, of liabilities
relating to: (i) self-insured risks for errors and omissions and other legal matters incurred in the ordinary course of business within Realogy Brokerage
Group and (ii) premium and claim reserves for the Company’s title underwriting business. The Company may also be subject to legal claims arising from
the handling of escrow transactions and closings. Realogy Brokerage Group carries errors and omissions insurance for errors made during the real estate
settlement process of $15 million in the aggregate, subject to a deductible of $1 million per occurrence. In addition, the Company carries an additional
errors and omissions insurance policy for Realogy Holdings Corp. and its subsidiaries for errors made for real estate related services up to $45 million in
the aggregate, subject to a deductible of $2.5 million per occurrence. This policy also provides excess coverage to Realogy Brokerage Group creating an
aggregate limit of $60 million, subject to Realogy Brokerage Group's deductible of $1 million per occurrence.
The Company issues title insurance policies which provide coverage for real property to mortgage lenders and buyers of real property. When acting as
a title agent issuing a policy on behalf of an underwriter, assuming no negligence on part of the title agent, the Company is not liable for losses under those
policies but rather the title insurer is typically liable for such losses. The title underwriter which the Company acquired in January 2006 typically
underwrites title insurance policies of
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up to $1.5 million. For policies in excess of $1.5 million, the Company may obtain a reinsurance policy from a national underwriter to reinsure the excess
amount. The Company, as an underwriter, manages our claims losses through strict agent vetting, clear underwriting guidelines, training and frequent
communications with our agents.
Fraud, defalcation and misconduct by employees are also risks inherent in the business. The Company is the custodian of cash deposited by customers
with specific instructions as to its disbursement from escrow, trust and account servicing files. The Company maintains fidelity insurance covering the loss
or theft of funds of up to $30 million per occurrence, subject to a deductible of $750 thousand per occurrence.
The Company also maintains self-insurance arrangements relating to health and welfare, workers’ compensation, auto and general liability in addition
to other benefits provided to the Company’s employees. The accruals for these self-insurance arrangements totaled approximately $12 million and $15
million for December 31, 2020 and 2019, respectively.
15. EQUITY
Changes in Accumulated Other Comprehensive Loss
The components of accumulated other comprehensive losses are as follows:
Balance at January 1, 2018
Adoption of a new accounting pronouncement
Other comprehensive loss before reclassifications
Amounts reclassified from accumulated other comprehensive loss
Income tax benefit
Current period change
Balance at December 31, 2018
Other comprehensive loss before reclassifications
Amounts reclassified from accumulated other comprehensive loss
Income tax benefit
Current period change
Balance at December 31, 2019
Other comprehensive loss before reclassifications
Amounts reclassified from accumulated other comprehensive loss
Income tax benefit
Current period change
Balance at December 31, 2020
Currency
Translation
Adjustments (1)
(4)
(1) (3)
(3)
—
—
(4)
(8)
—
—
—
—
(8)
—
—
—
—
(8)
$
$
Minimum Pension
Liability Adjustment
(33)
$
(8) (3)
(6)
2 (4)
1
(11)
(44)
(8)
2 (4)
2
(4)
(48)
(6)
2 (4)
1
(3)
(51)
$
Accumulated Other
Comprehensive Loss (2)
(37)
$
(9)
(9)
2
1
(15)
(52)
(8)
2
2
(4)
(56)
(6)
2
1
(3)
(59)
$
_______________
(1) Assets and liabilities of foreign subsidiaries having non-U.S. dollar functional currencies are translated at exchange rates at the balance sheet dates and equity
accounts are translated at historical spot rates. Revenues and expenses are translated at average exchange rates during the periods presented. The gains or losses
resulting from translating foreign currency financial statements into U.S. dollars are included in accumulated other comprehensive income (loss). Gains or losses
resulting from foreign currency transactions are included in the Consolidated Statements of Operations.
(2) As of December 31, 2020, the Company does not have any after-tax components of accumulated other comprehensive loss attributable to noncontrolling interests.
(3)
(4)
These amounts represent adjustments for the adoption of the accounting standard update on stranded tax effects related to the 2017 Tax Act which resulted in a debit
to Accumulated other comprehensive loss and a credit to Accumulated deficit of $9 million during the first quarter of 2018.
These amounts represent the amortization of actuarial loss to periodic pension cost and were reclassified from accumulated other comprehensive income to the general
and administrative expenses line on the statement of operations.
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Dividend Policy
The Company paid quarterly cash dividends of $0.09 per share of its common stock from the third quarter of 2016 through the third quarter of 2019. In
November 2019, the Company's Board of Directors determined that, effective immediately, it will no longer pay a dividend. The Company returned a total
of $31 million and $45 million to stockholders in cash dividends during the years ended December 31, 2019 and 2018, respectively.
Realogy Group Statements of Equity for the years ended December 31, 2020, 2019 and 2018
Total equity for Realogy Group equals that of Realogy Holdings, but the components, common stock and additional paid-in capital are different. The
table below presents information regarding the balances and changes in common stock and additional paid-in capital of Realogy Group for each of the three
years ended December 31, 2020, 2019 and 2018.
Balance at January 1, 2018
— $
— $
5,286 $
(2,631) $
(37) $
4 $
2,622
Realogy Group Stockholder’s Equity
Common Stock
Shares
Amount
Additional
Paid-In
Capital
Accumulated
Deficit
Accumulated Other
Comprehensive Loss
Non-
controlling
Interests
Total
Equity
Cumulative effect of adoption of new accounting
pronouncements
Net income
Other comprehensive loss
Repurchase of Common Stock
Contributions from Realogy Holdings
Stock-based compensation
Dividends
Balance at December 31, 2018
Net (loss) income
Other comprehensive loss
Repurchase of Common Stock
Stock-based compensation
Dividends
Balance at December 31, 2019
Net (loss) income
Other comprehensive loss
Stock-based compensation
Dividends
Balance at December 31, 2020
—
—
—
—
—
—
—
— $
—
—
—
—
—
— $
—
—
—
—
— $
—
—
—
—
—
—
—
— $
—
—
—
—
—
— $
—
—
—
—
— $
—
—
—
(402)
1
30
(45)
4,870 $
—
—
(20)
24
(31)
4,843 $
—
—
34
—
4,877 $
(13)
137
—
—
—
—
—
(2,507) $
(188)
—
—
—
—
(2,695) $
(360)
—
—
—
(3,055) $
(9)
—
(6)
—
—
—
—
(52) $
—
(4)
—
—
—
(56) $
—
(3)
—
—
(59) $
—
3
—
—
—
—
(3)
4 $
3
—
—
—
(3)
4 $
4
—
—
(4)
4 $
(22)
140
(6)
(402)
1
30
(48)
2,315
(185)
(4)
(20)
24
(34)
2,096
(356)
(3)
34
(4)
1,767
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16. EARNINGS (LOSS) PER SHARE
Earnings (loss) per share attributable to Realogy Holdings
Basic earnings (loss) per share is computed based on net income (loss) attributable to Realogy Holdings stockholders divided by the basic weighted-
average shares outstanding during the period. Dilutive earnings (loss) per share is computed consistently with the basic computation while giving effect to
all dilutive potential common shares and common share equivalents that were outstanding during the period. Realogy Holdings uses the treasury stock
method to reflect the potential dilutive effect of unvested stock awards and unexercised options. The following table sets forth the computation of basic and
diluted earnings (loss) per share:
(in millions, except per share data)
Numerator:
Net (loss) income attributable to Realogy Holdings shareholders
Denominator:
Weighted average common shares outstanding (denominator for basic (loss) earnings per share calculation)
Dilutive effect of stock-based compensation (a) (b)
Weighted average common shares outstanding (denominator for diluted (loss) earnings per share calculation)
(Loss) earnings per share attributable to Realogy Holdings shareholders:
Basic (loss) earnings per share
Diluted (loss) earnings per share
_______________
Year Ended December 31,
2020
2019
2018
$
(360)
$
(188)
$
137
115.2
—
115.2
114.2
—
114.2
$
$
(3.13)
(3.13)
$
$
(1.65)
(1.65)
$
$
124.0
1.3
125.3
1.10
1.09
(a)
(b)
The Company was in a net loss position for the years ended December 31, 2020 and December 31, 2019, and therefore the impact of incentive equity awards were
excluded from the computation of dilutive loss per share as the inclusion of such amounts would be anti-dilutive (see Note 13, "Stock-Based Compensation", for
outstanding equity awards as of December 31, 2020).
The year ended December 31, 2018 excludes 6.9 million shares of common stock issuable for incentive equity awards which includes performance share units based
on the achievement of target amounts, that are anti-dilutive to the diluted earnings per share computation.
Shares of Company common stock that have been repurchased pursuant to prior authorizations from the Company's Board of Directors have been
retired and are not displayed separately as treasury stock on the consolidated financial statements. The par value of the shares repurchased and retired is
deducted from common stock and the excess of the purchase price over par value is first charged against any available additional paid-in capital with the
balance charged to retained earnings. Direct costs incurred to repurchase the shares are included in the total cost of the shares.
The Company has not repurchased any shares under a share repurchase program since 2019, and in May 2020, the Company's Board of Directors
terminated its outstanding share repurchase programs. In the first quarter of 2019, the Company repurchased and retired 1.2 million shares of common
stock for $20 million at a weighted average market price of $17.21 per share. For the year ended December 31, 2018, the Company repurchased and retired
17.9 million shares of common stock for $402 million at a weighted average market price of $22.47 per share.
The Company is restricted from repurchasing shares during the covenant period (as described in the 2020 Amendments to the Senior Secured Credit
Agreement and the Term Loan A Agreement) as well as pursuant to the restrictive covenants in the indentures governing the Unsecured Notes and 7.625%
Senior Secured Second Lien Notes. See Note 9, "Short and Long-Term Debt—Senior Secured Credit Agreement and Term Loan A Agreement" and "—
Unsecured Notes", for additional information.
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17. RISK MANAGEMENT AND FAIR VALUE OF FINANCIAL INSTRUMENTS
RISK MANAGEMENT
The following is a description of the Company’s risk management policies.
Interest Rate Risk
The Company is exposed to market risk from changes in interest rates primarily through senior secured debt. At December 31, 2020, the Company's
primary interest rate exposure was to interest rate fluctuations, specifically LIBOR, due to its impact on variable rate borrowings of Revolving Credit
Facility and Term Loan B Facility under the Senior Secured Credit Facility and the Term Loan A Facility. At December 31, 2020, the Company had
variable interest rate long-term debt, which was based on LIBOR, from the outstanding term loans and revolver under its Senior Secured Credit Facility
and Term Loan A Facility of $1,732 million, excluding $106 million of securitization obligations.
The Company has interest rate swaps with an aggregate notional value of $1,000 million to manage a portion of the Company's exposure to changes in
interest rate associated with variable rate borrowings. The fixed interest rates on the swaps range from 2.07% to 3.11%. Although the Company has entered
into these interest rate swaps, involving the exchange of floating for fixed rate interest payments, such interest rate swaps do not eliminate interest rate
volatility for all of the Company's variable rate indebtedness at December 31, 2020. In addition, the fair value of the interest rate swaps is also subject to
movements in LIBOR and will fluctuate in future periods. The Company has recognized a liability of $81 million for the fair value of the interest rate
swaps at December 31, 2020. Therefore, an increase in the LIBOR yield curve could increase the fair value of the interest rate swaps and decrease interest
expense.
Credit Risk and Exposure
The Company is exposed to counterparty credit risk in the event of nonperformance by counterparties to various agreements and sales transactions.
The Company manages such risk by evaluating the financial position and creditworthiness of such counterparties and by requiring collateral in instances in
which financing is provided. The Company mitigates counterparty credit risk associated with its derivative contracts by monitoring the amounts at risk with
each counterparty to such contracts, periodically evaluating counterparty creditworthiness and financial position, and where possible, dispersing its risk
among multiple counterparties.
As of December 31, 2020, there were no significant concentrations of credit risk with any individual counterparty or a group of counterparties. The
Company actively monitors the credit risk associated with the Company’s receivables.
Market Risk Exposure
Realogy Brokerage Group owns real estate brokerage offices located in and around large metropolitan areas in the U.S. Realogy Brokerage Group has
more offices and realizes more of its revenues in California, Florida and the New York metropolitan area than any other regions of the country. For the year
ended December 31, 2020, Realogy Brokerage Group generated approximately 24% of its revenues from California, 20% from the New York metropolitan
area and 11% from Florida. For the year ended December 31, 2019, Realogy Brokerage Group generated approximately 25% of its revenues from
California, 22% from the New York metropolitan area and 10% from Florida. For the year ended December 31, 2018, Realogy Brokerage Group generated
approximately 27% of its revenues from California, 20% from the New York metropolitan area and 9% from Florida.
Derivative Instruments
The Company records derivatives and hedging activities on the balance sheet at their respective fair values. The Company enters into interest rate
swaps to manage its exposure to changes in interest rates associated with its variable rate borrowings. Interest rates swaps with a notional value of $600
million expired on August 7, 2020. As of December 31, 2020, the Company had interest rate swaps with an aggregate notional value of $1,000 million to
offset the variability in cash flows resulting from the term loan facilities as follows:
Notional Value (in millions)
$450
$400
$150
Commencement Date
November 2017
August 2020
November 2022
Expiration Date
November 2022
August 2025
November 2027
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The swaps help to protect our outstanding variable rate borrowings from future interest rate volatility. The Company has not elected to utilize hedge
accounting for these interest rate swaps; therefore, any change in fair value is recorded in the Consolidated Statements of Operations.
The fair value of derivative instruments was as follows:
Not Designated as Hedging Instruments
Interest rate swap contracts
Balance Sheet Location
Other current and non-current liabilities
December 31, 2020
December 31, 2019
81
The effect of derivative instruments on earnings was as follows:
Derivative Instruments Not
Designated as Hedging Instruments
Interest rate swap contracts
Foreign exchange contracts
Location of Loss or (Gain) Recognized for
Derivative Instruments
Interest expense
Operating expense
Loss or (Gain) Recognized on Derivatives
Year Ended December 31,
2020
2019
2018
$
$
51
—
$
39
—
47
4
(1)
Fair Value Measurements
The following tables present the Company’s assets and liabilities that are measured at fair value on a recurring basis and are categorized using the fair
value hierarchy. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value.
Level Input:
Level I
Level II
Level III
Input Definitions:
Inputs are unadjusted, quoted prices for identical assets or liabilities in active markets at the measurement date.
Inputs other than quoted prices included in Level I that are observable for the asset or liability through corroboration with market
data at the measurement date.
Unobservable inputs that reflect management’s best estimate of what market participants would use in pricing the asset or
liability at the measurement date.
The availability of observable inputs can vary from asset to asset and is affected by a wide variety of factors including, for example, the type of asset,
whether the asset is new and not yet established in the marketplace, and other characteristics particular to the transaction. To the extent that valuation is
based on models or inputs that are less observable or unobservable in the market, the determination of fair value requires more judgment. Accordingly, the
degree of judgment exercised by the Company in determining fair value is greatest for instruments categorized in Level III. In certain cases, the inputs used
to measure fair value may fall into different levels of the fair value hierarchy. In such cases, for disclosure purposes, the level in the fair value hierarchy
within which the fair value measurement in its entirety falls is determined based on the lowest level input that is significant to the fair value
measurement in its entirety.
The fair value of financial instruments is generally determined by reference to quoted market values. In cases where quoted market prices are not
available, fair value is based on estimates using present value or other valuation techniques, as appropriate. The fair value of interest rate swaps is
determined based upon a discounted cash flow approach.
The Company measures financial instruments at fair value on a recurring basis and recognizes transfers within the fair value hierarchy at the end of the
fiscal quarter in which the change in circumstances that caused the transfer occurred.
The following table summarizes fair value measurements by level at December 31, 2020 for assets and liabilities measured at fair value on a recurring
basis:
Deferred compensation plan assets (included in other non-current assets)
Interest rate swaps (included in other non-current liabilities)
Contingent consideration for acquisitions (included in accrued expenses and other current
liabilities and other non-current liabilities)
$
1 $
—
—
— $
81
—
— $
—
3
1
81
3
Level I
Level II
Level III
Total
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The following table summarizes fair value measurements by level at December 31, 2019 for assets and liabilities measured at fair value on a recurring
basis:
Deferred compensation plan assets (included in other non-current assets)
Interest rate swaps (included in other current and non-current liabilities)
Contingent consideration for acquisitions (included in accrued expenses and other current
liabilities and other non-current liabilities)
$
2 $
—
—
— $
47
—
— $
—
4
2
47
4
Level I
Level II
Level III
Total
The fair value of the Company’s contingent consideration for acquisitions is measured using a probability weighted-average discount rate to estimate
future cash flows based upon the likelihood of achieving future operating results for individual acquisitions. These assumptions are deemed to be
unobservable inputs and as such the Company’s contingent consideration is classified within Level III of the valuation hierarchy. The Company reassesses
the fair value of the contingent consideration liabilities on a quarterly basis.
The following table presents changes in Level III financial liabilities measured at fair value on a recurring basis:
Fair value of contingent consideration at December 31, 2019
Additions: contingent consideration related to acquisitions completed during the period
Reductions: payments of contingent consideration
Changes in fair value (reflected in general and administrative expenses)
Fair value of contingent consideration at December 31, 2020
Level III
4
1
(2)
—
3
$
$
The following table summarizes the principal amount of the Company’s indebtedness compared to the estimated fair value, primarily determined by
quoted market values, at:
Debt
Senior Secured Credit Facility:
Revolving Credit Facility
Term Loan B Facility
Term Loan A Facility:
Term Loan A
7.625% Senior Secured Second Lien Notes
5.25% Senior Notes
4.875% Senior Notes
9.375% Senior Notes
_______________
(a)
The fair value of the Company's indebtedness is categorized as Level II.
18. SEGMENT INFORMATION
December 31, 2020
December 31, 2019
Principal Amount
Estimated
Fair Value (a)
Principal Amount
Estimated
Fair Value (a)
$
—
1,048
$
—
1,032
$
190
1,058
$
684
550
—
407
550
671
595
—
415
609
717
—
550
407
550
190
1,048
705
—
557
401
572
The reportable segments presented below represent the Company’s segments for which separate financial information is available and which is utilized
on a regular basis by its chief operating decision maker to assess performance and to allocate resources. In identifying its reportable segments, the
Company also considers the nature of services provided by its segments.
The results of Cartus Relocation Services were previously presented as discontinued operations. However, the held for sale and discontinued
operations criteria in ASC Topic 360 and ASC Topic 205 were no longer met during the fourth quarter of 2020. As a result, the assets and liabilities of
Cartus Relocation Services, previously presented as held for sale, have been reclassified to held and used on the Consolidated Balance Sheets as of
December 31, 2020 and the results of Cartus Relocation Services have been reclassified from discontinued operations to continuing operations for all
periods presented. Cartus Relocation Services’ assets and liabilities were measured at fair value upon reclassification and the
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reduction to the carrying value was reported in the Impairments line in the Consolidated Statements of Operations for the year ended December 31, 2020.
During the fourth quarter of 2020, the Company changed its reportable segments to include Cartus Relocation Services within the Realogy Franchise
Group. As a result of the COVID-19 crisis, relocation operations have experienced lower relocation activity which has negatively impacted such
operations' operating results. However, Cartus Relocation Services continues to provide value through the generation of leads to real estate agent and
brokerage participants in the networks maintained by Realogy Leads Group, which drives downstream revenue for the Company's businesses. The segment
changes are reflected for all periods presented.
Management evaluates the operating results of each of its reportable segments based upon revenue and Operating EBITDA. Operating EBITDA is
defined by us as net income (loss) before depreciation and amortization, interest expense, net, income taxes, and other items that are not core to the
operating activities of the Company such as restructuring charges, former parent legacy items, gains or losses on the early extinguishment of debt,
impairments, gains or losses on discontinued operations and gains or losses on the sale of investments or other assets. The Company’s presentation of
Operating EBITDA may not be comparable to similar measures used by other companies.
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other (b)
Total Company
_______________
Revenues (a)
Year Ended December 31,
2019
2018
2020
$
$
1,059
4,742
736
(316)
6,221
$
$
1,158
4,409
596
(293)
5,870
$
$
1,198
4,607
580
(306)
6,079
(a)
(b)
Transactions between segments are eliminated in consolidation. Revenues for Realogy Franchise Group include intercompany royalties and marketing fees paid by
Realogy Brokerage Group of $316 million, $293 million and $306 million for the years ended December 31, 2020, 2019 and 2018, respectively. Such amounts are
eliminated through the Corporate and Other line.
Includes the elimination of transactions between segments.
Set forth in the tables below is a reconciliation of Net (loss) income to Operating EBITDA and Operating EBITDA presented by reportable segment
for the years ended December 31, 2020, 2019 and 2018:
Net (loss) income attributable to Realogy Holdings and Realogy Group
Income tax (benefit) expense
(Loss) income before income taxes
Add: Depreciation and amortization (a)
Interest expense, net
Restructuring costs, net (b)
Impairments (c)
Former parent legacy cost (d)
Loss (gain) on the early extinguishment of debt (d)
Operating EBITDA
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other (d)(e)
Total Company
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2020
Year Ended December 31,
2019
2018
(360)
(104)
(464)
186
246
67
682
1
8
726
$
$
(188)
14
(174)
195
250
52
271
1
(5)
590
Operating EBITDA
Year Ended December 31,
2019
2020
594
48
226
(142)
726
$
$
616
4
68
(98)
590
$
$
$
$
137
65
202
197
190
58
—
4
7
658
650
44
49
(85)
658
2018
$
$
$
$
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______________
(a) Depreciation and amortization for the year ended December 31, 2018 includes $2 million of amortization expense related to Guaranteed Rate Affinity's purchase
accounting included in the "Equity in (earnings) losses of unconsolidated entities" line on the Consolidated Statement of Operations.
(b) The year ended December 31, 2020 includes restructuring charges of $15 million at Realogy Franchise Group, $37 million at Realogy Brokerage Group, $4 million at
Realogy Title Group and $11 million at Corporate and Other.
The year ended December 31, 2019 includes restructuring charges of $14 million at Realogy Franchise Group, $25 million at Realogy Brokerage Group, $3 million at
Realogy Title Group and $10 million at Corporate and Other.
The year ended December 31, 2018 includes restructuring charges of $14 million at Realogy Franchise Group, $37 million at Realogy Brokerage Group, $4 million at
Realogy Title Group and $3 million at Corporate and Other.
(c) Non-cash impairments for the year ended December 31, 2020 include:
•
•
•
•
•
a goodwill impairment charge of $413 million related to Realogy Brokerage Group during the first quarter of 2020;
an impairment charge of $30 million related to Realogy Franchise Group's trademarks during the first quarter of 2020;
$133 million of reserves recorded during the nine months ended September 30, 2020 (while Cartus Relocation Services was held for sale) to reduce the net assets
to the estimated proceeds which were included in Impairments in connection with the reclassification of Cartus Relocation Services as continuing operations
during the fourth quarter of 2020;
a goodwill impairment charge of $22 million related to Cartus Relocations Services during the fourth quarter of 2020;
an impairment charge of $34 million related to Cartus Relocation Services' trademarks during the fourth quarter of 2020; and
other asset impairments of $50 million primarily related to lease asset impairments.
•
Non-cash impairments for the year ended December 31, 2019 include a goodwill impairment charge of $237 million related to Realogy Brokerage Group, a $22
million reduction to record net assets held for sale at the lower of carrying value or fair value, less costs to sell, for Cartus Relocations Services which was presented
as held for sale at December 31, 2019 and $12 million of other impairment charges primarily related to lease asset impairments.
Former parent legacy items and Loss (gain) on the early extinguishment of debt are recorded in Corporate and Other.
Includes the elimination of transactions between segments.
(d)
(e)
Depreciation and Amortization
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
Total Company
Segment Assets
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
Total Company
Capital Expenditures
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
Total Company
$
$
$
$
F-53
2020
Year Ended December 31,
2019
2018
87
59
11
29
186
$
$
$
$
104
54
13
24
195
$
$
As of December 31,
2020
2019
4,896
932
659
447
6,934
110
51
13
21
195
5,273
1,448
576
246
7,543
23
44
11
27
105
$
$
$
$
2018
2020
Year Ended December 31,
2019
27
39
9
20
95
$
$
32
56
10
21
119
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The geographic segment information provided below is classified based on the geographic location of the Company’s subsidiaries.
On or for the year ended December 31, 2020
Net revenues
Total assets
Net property and equipment
On or for the year ended December 31, 2019
Net revenues
Total assets
Net property and equipment
On or for the year ended December 31, 2018
Net revenues
Total assets
Net property and equipment
United
States
All Other
Countries
Total
$
$
$
$
$
$
6,145
6,878
316
5,762
7,470
341
5,961
7,214
302
$
$
$
76
56
1
108
73
1
118
76
2
6,221
6,934
317
5,870
7,543
342
6,079
7,290
304
19. SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)
Selected quarterly financial data is presented for each quarter of the two most recent fiscal years to reflect a material retrospective change due to
management's determination that the held for sale and discontinued operations criteria in ASC Topic 360 and ASC Topic 205 were no longer met for Cartus
Relocation Services during the fourth quarter of 2020. As a result, the results of Cartus Relocation Services have been reclassified from discontinued
operations to continuing operations and included in the Realogy Franchise Group segment for all periods presented. Amounts have been adjusted to reflect
Cartus Relocation Services as continuing operations in the tables below.
Provided below is selected unaudited quarterly financial data for 2020 and 2019.
Net revenues
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other (a)
Total Company
$
$
(Loss) income before income taxes, equity in earnings and noncontrolling interests (b)
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
Total Company
$
$
Net (loss) income attributable to Realogy Holdings and Realogy Group
(Loss) earnings per share attributable to Realogy Holdings (c):
Basic (loss) earnings per share
Diluted (loss) earnings per share
_______________
$
$
First
Second
Third
Fourth
2020
$
$
$
$
$
$
220
869
137
(58)
1,168
15
(493)
(1)
(133)
(612)
(462)
(4.03)
(4.03)
$
$
$
$
$
$
227
933
160
(65)
1,255
42
(18)
21
(99)
(54)
(14)
(0.12)
(0.12)
$
$
$
$
$
$
314
1,479
213
(97)
1,909
112
32
36
(98)
82
98
0.85
0.84
298
1,461
226
(96)
1,889
84
1
25
(117)
(7)
18
0.16
0.15
(a) Represents the elimination of transactions primarily between Realogy Franchise Group and Realogy Brokerage Group.
(b)
The quarterly results include the following:
•
restructuring charges of $12 million, $18 million, $17 million and $20 million in the first, second, third and fourth quarters, respectively;
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•
•
•
•
•
•
a goodwill impairment charge of $413 million related to Realogy Brokerage Group and an impairment charge of $30 million related to Realogy Franchise Group's
trademarks during the first quarter;
$30 million, $44 million and $59 million of reserves recorded during the three months ended March 31, 2020, June 30, 2020 and September 30, 2020, respectively,
(while Cartus Relocation Services was held for sale) to reduce the net assets to the estimated proceeds which were included in Impairments in connection with the
reclassification of Cartus Relocation Services as continuing operations during the fourth quarter of 2020;
a goodwill impairment charge of $22 million related to Cartus Relocation Services and an impairment charge of $34 million related to Cartus Relocation Services'
trademarks during the fourth quarter;
$4 million, $19 million, $11 million and $16 million of other impairment charges primarily related to lease asset impairments incurred in the first, second, third
and fourth quarters, respectively;
former parent legacy net cost of $1 million in the third quarter; and
a loss on the early extinguishment of debt of $8 million in the second quarter.
(c) Basic and diluted EPS amounts in each quarter are computed using the weighted-average number of shares outstanding during that quarter, while basic and diluted
EPS for the full year is computed using the weighted-average number of shares outstanding during the year. Therefore, the sum of the four quarters’ basic or diluted
EPS may not equal the full year basic or diluted EPS (see Note 16, "Earnings (Loss) Per Share", for further information).
Net revenues
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other (a)
Total Company
$
$
(Loss) income before income taxes, equity in earnings and noncontrolling interests (b)
Realogy Franchise Group
Realogy Brokerage Group
Realogy Title Group
Corporate and Other
Total Company
$
$
Net (loss) income attributable to Realogy Holdings and Realogy Group
(Loss) earnings per share attributable to Realogy Holdings (c):
Basic (loss) earnings per share
Diluted (loss) earnings per share
_______________
$
$
First
Second
Third
Fourth
2019
$
$
$
$
$
$
239
816
114
(55)
1,114
66
(80)
(13)
(108)
(135)
(99)
(0.87)
(0.87)
$
$
$
$
$
$
331
1,331
160
(87)
1,735
165
25
22
(115)
97
69
0.60
0.60
319
1,222
170
(82)
1,629
161
(231)
21
(92)
(141)
(113)
(0.99)
(0.99)
$
$
$
$
$
$
$
269
1,040
152
(69)
1,392
94
(38)
7
(73)
(10)
(45)
(0.39)
(0.39)
(a) Represents the elimination of transactions primarily between Realogy Franchise Group and Realogy Brokerage Group.
(b)
The quarterly results include the following:
•
restructuring charges of $12 million, $9 million, $11 million and $20 million in the first, second, third and fourth quarters, respectively;
•
•
•
•
•
a goodwill impairment charge of $237 million related to Realogy Brokerage Group during the third quarter;
a $22 million reduction to record net assets held for sale at the lower of carrying value or fair value, less costs to sell, for Cartus Relocations Services which was
presented as held for sale at December 31, 2019;
$1 million, $2 million, $3 million and $6 million of other impairment charges primarily related to lease asset impairments incurred in the first, second, third and
fourth quarters, respectively;
former parent legacy net cost of $1 million in the third quarter; and
a loss on the early extinguishment of debt of $5 million in the first quarter and a gain on the early extinguishment of debt of $10 million in the third quarter.
(c) Basic and diluted EPS amounts in each quarter are computed using the weighted-average number of shares outstanding during that quarter, while basic and diluted
EPS for the full year is computed using the weighted-average number of shares outstanding during the year. Therefore, the sum of the four quarters’ basic or diluted
EPS may not equal the full year basic or diluted EPS.
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20. SUBSEQUENT EVENTS
Senior Notes Offerings
On January 11, 2021, Realogy Group together with Realogy Co-Issuer Corp. (the "Co-Issuer") issued $600 million aggregate principal amount of
5.75% Senior Notes due 2029, under an indenture dated as of January 11, 2021. On February 4, 2021, Realogy Group issued an additional $300 million
aggregate principal amount of the 5.75% Senior Notes under the same indenture at an issue price of 101.5%.
The Company used $250 million of the proceeds from these issuances to repay a portion of outstanding borrowings under the Term Loan A Facility
and $655 million of the proceeds to repay a portion of outstanding borrowings under the Term Loan B Facility.
The 5.75% Senior Notes are unsecured senior obligations of Realogy Group, mature on January 15, 2029 and bear interest at a rate of 5.75% per
annum. Interest on the 5.75% Senior Notes will be payable semiannually to holders of record at the close of business on January 15 or July 15, immediately
preceding the interest payment date on January 1 and July 1 of each year, commencing July 15, 2021.
The 5.75% Senior Notes are jointly and severally guaranteed by each of Realogy Group's existing and future U.S. subsidiaries that is a guarantor under
its Senior Secured Credit Facility and Term Loan A Facility or that guarantees certain other indebtedness in the future (other than the Co-Issuer), subject to
certain exceptions, and by Realogy Holdings on an unsecured senior subordinated basis.
The indenture governing the 5.75% Senior Notes contains various covenants that limit Realogy Group and its restricted subsidiaries’ ability to take
certain actions, which covenants are subject to a number of important exceptions and qualification. These covenants include limitations on Realogy Group's
and its restricted subsidiaries’ ability to (a) incur or guarantee additional indebtedness, or issue disqualified stock or preferred stock, (b) pay dividends or
make distributions to its stockholders, (c) repurchase or redeem capital stock, (d) make investments or acquisitions, (e) incur restrictions on the ability of
certain of its subsidiaries to pay dividends or to make other payments to the Company, (f) enter into transactions with affiliates, (g) create liens, (h) merge
or consolidate with other companies or transfer all or substantially all of its assets, (i) transfer or sell assets, including capital stock of subsidiaries and (j)
prepay, redeem or repurchase debt that is subordinated in right of payment to the 5.75% Senior Notes.
Amendments to the Senior Secured Credit Facility and Term Loan A Facility
On January 27, 2021, Realogy Group entered into (1) a tenth amendment (the “Tenth Amendment”) to the Senior Secured Credit Agreement and (2) a
fourth amendment (the “Fourth Amendment”) to the Term Loan A Agreement. The Tenth Amendment and Fourth Amendment are referred to collectively
herein as the “2021 Amendments.”
The 2021 Amendments:
•
•
extend the maturity for approximately $237 million of the approximately $434 million outstanding loans under the Term Loan A Facility (the
"Extended Term Loan A") after giving effect to the application of the proceeds of the 5.75% Senior Notes offering, from February 2023 to
February 2025, subject to the foregoing:
◦
◦
if on or before March 2, 2023, the 4.875% Senior Notes have not been extended, refinanced or replaced to have a maturity date after May 10,
2025 (or are not otherwise discharged, defeased or repaid by March 2, 2023), the maturity date of the Extended Term Loan A will be March 2,
2023;
if on or before November 9, 2024, the Term Loan B Facility under the Senior Secured Credit Agreement is not extended, refinanced or
replaced to have a maturity date after May 10, 2025 (or otherwise repaid prior to November 9, 2024), the maturity date of the Extended Term
Loan A will be November 9, 2024;
extend the maturity of approximately $948 million of the $1,425 million commitments under the Revolving Credit Facility (the "Extended
Revolving Credit Commitment") from February 2023 to February 2025, subject to the earlier springing maturity dates applicable to the Extended
Term Loan A described above; and
• make certain modifications to the Senior Secured Credit Agreement and Term Loan A Agreement, including amendments that reduced the
maximum permitted senior secured leverage ratio (the financial covenant under such agreements) for the applicable trailing twelve-month period
to below the levels that had been permitted under the
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amendments to the Senior Secured Credit Agreement and Term Loan A Agreement that Realogy Group entered into on July 24, 2020 (the "2020
Amendments"), as follows:
Fiscal Quarter Ending
December 31, 2020 to June 30, 2021
September 30, 2021 to March 31, 2022
June 30, 2022 and thereafter
Senior Secured Leverage Ratio
5.25 to 1.00
5.00 to 1.00
4.75 to 1.00
The other covenants in the Senior Secured Credit Agreement and Term Loan A Agreement that were tightened under the 2020 Amendments will
remain in place under the 2021 Amendments until the Company issues its financial results for the third quarter of 2021 and concurrently delivers an
officer’s certificate to its lenders showing compliance with the senior secured leverage ratio set forth in the above table, subject to earlier termination,
which we refer to as the covenant period. If Realogy Group’s senior secured leverage ratio does not exceed 5.00 to 1.00 for the fiscal quarter ending June
30, 2021 (as compared to 5.50 to 1.00 under the 2020 Amendments), the covenant period will end at the time Realogy Group delivers the compliance
certificate to the lenders for such period; however, in either instance, the gradual step down in the senior secured leverage ratio described above will
continue to apply. As was the case under the 2020 Amendments, Realogy Group also may elect to end the covenant period at any time, provided the senior
secured leverage ratio does not exceed 4.75 to 1.00 as of the most recently ended quarter for which financial statements have been delivered. In such event,
the senior secured leverage ratio will reset to the pre-amendment level of 4.75 to 1.00 thereafter.
Under the 2021 Amendments, quarterly amortization payments are required on the Extended Term Loan A, commencing with the quarter ending June
30, 2021, equal to a percentage of the principal amount of Extended Term Loan A outstanding as of the date of the Fourth Amendment, as follows: 0.625%
per quarter from June 30, 2021 to March 31, 2022; 1.25% per quarter from June 30, 2022 to March 31, 2023; 1.875% per quarter from June 30, 2023 to
March 31, 2024; and 2.50% per quarter for periods ending on or after June 30, 2024, with the balance of the Extended Term Loan A Facility due at
maturity. No amortization payments are required on the portion of the Term Loan A Facility that was not extended.
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EXHIBIT INDEX
Exhibit Description
2.1 Separation and Distribution Agreement by and among Cendant Corporation, Realogy Group LLC (f/k/a Realogy Corporation), Wyndham Worldwide
Corporation and Travelport Inc. dated as of July 27, 2006 (Incorporated by reference to Exhibit 2.1 to Realogy Corporation’s Current Report on
Form 8-K filed July 31, 2006).
2.2 Letter Agreement dated August 23, 2006 relating to the Separation and Distribution Agreement by and among Realogy Group LLC (f/k/a Realogy
Corporation), Cendant Corporation, Wyndham Worldwide Corporation and Travelport Inc. dated as of July 27, 2006 (Incorporated by reference
to Exhibit 2.1 to Realogy Corporation’s Current Report on Form 8-K filed August 23, 2006).
3.1 Fourth Amended and Restated Certificate of Incorporation of Realogy Holdings Corp. (Incorporated by reference to Exhibit 3.1 to the Registrant's
Current Report on Form 8-K filed on May 2, 2019).
3.2 Fifth Amended and Restated Bylaws of Realogy Holdings Corp., as adopted by the Board of Directors, effective February 23, 2019 (Incorporated by
reference to Exhibit 3.2 to the Registrant's Form 10-K for the year ended December 31, 2018).
3.3 Certificate of Conversion of Realogy Corporation (Incorporated by reference to Exhibit 3.1 to Registrants' Current Report on Form 8-K filed on
October 16, 2012).
3.4 Certificate of Formation of Realogy Group LLC (Incorporated by reference to Exhibit 3.2 to Registrants' Current Report on Form 8-K filed on
October 16, 2012).
3.5 Limited Liability Company Agreement of Realogy Group LLC (Incorporated by reference to Exhibit 3.3 to Registrants' Current Report on Form 8-K
filed on October 16, 2012).
4.1 Indenture, dated as of June 1, 2016, among Realogy Group LLC, as Issuer, Realogy Co-Issuer Corp., as Co-Issuer, Realogy Holdings Corp., the Note
Guarantors (as defined therein), and The Bank of New York Mellon Trust Company, N.A., as Trustee, governing the 4.875% Senior Notes due
2023 (the "4.875% Senior Note Indenture") (Incorporated by reference to Exhibit 4.1 to Registrants' Current Report on Form 8-K filed on June
3, 2016).
4.2 Supplemental Indenture No. 1 dated as of October 31, 2016 to the 4.875% Senior Note Indenture (Incorporated by reference to Exhibit 4.18 to
Registrants' Form 10-K for the year ended December 31, 2016).
4.3 Supplemental Indenture No. 2 dated as of June 26, 2017 to the 4.875% Senior Note Indenture (Incorporated by reference to Exhibit 4.2 to Registrants'
Form 10-Q for the three month period ended June 30, 2017).
4.4 Supplemental Indenture No. 3 dated as of February 6, 2018 to the 4.875% Senior Note Indenture (Incorporated by reference to Exhibit 4.3 to the
Registrants' Form 10-Q for the three month period ended March 31, 2018).
4.5 Supplemental Indenture No. 4 dated as of November 14, 2018 to the 4.875% Senior Note Indenture.(Incorporated by reference to Exhibit 4.14 to
Registrants' Form 10-K for the year ended December 31, 2018).
4.6 Form of 4.875% Senior Notes due 2023 (included in the 4.875% Senior Note Indenture filed as Exhibit 4.1 to Registrants' Current Report on Form 8-
K filed on June 3, 2016).
4.7 Supplemental Indenture No. 5 dated as of June 11, 2020 to the 4.875% Senior Note Indenture (Incorporated by reference to Exhibit 10.3 to
Registrants' Form 10-Q for the three month period ended June 30, 2020).
4.8 Indenture, dated as of March 29, 2019, among Realogy Group LLC, as Issuer, Realogy Co-Issuer Corp., as Co-Issuer, Realogy Holdings Corp., the
Note Guarantors (as defined therein) and The Bank of New York Mellon Trust Company, N.A., as Trustee, governing the 9.375% Senior Notes
due 2027 (Incorporated by reference to Exhibit 4.1 to the Registrants' Current Report on Form 8-K filed on March 29, 2019).
4.9 Form of 9.375% Senior Notes due 2027 (included in the 9.375% Senior Note Indenture (included in the 9.375% Senior Note Indenture filed as
Exhibit 4.1 to the Registrants' Form 8-K filed on March 29, 2019).
4.10 Supplemental Indenture No. 1 dated as of June 11, 2020 to the 9.375% Senior Note Indenture (Incorporated by reference to Exhibit 10.4 to
Registrants' Form 10-Q for the three month period ended June 30, 2020).
4.11 Indenture, dated as of June 16, 2020, among Realogy Group LLC, as Issuer, Realogy Co-Issuer Corp., as Co-Issuer, Realogy Intermediate Holdings
LLC, Realogy Holdings Corp., the Note Guarantors (as defined therein) and The Bank of New York Mellon Trust Company, N.A., as Trustee
and Collateral Agent, governing the 7.625% Senior Secured Second Lien Notes due 2025 (incorporated by reference to Exhibit 4.1 to
Registrants' Current Report on Form 8-K filed on June 17, 2020).
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4.12 Form of 7.625% Senior Secured Second Lien Notes due 2025 (included in the 7.625% Senior Secured Second Lien Note Indenture filed as Exhibit
4.1 to the Registrants' Form 8-K filed on June 17, 2020).
4.13 Supplemental Indenture No. 1 dated as of August 28, 2020 to the 7.625% Senior Secured Second Lien Notes Indenture (Incorporated by reference to
Exhibit 4.1 to the Registrants' Quarterly Report on Form 10-Q for the three months ended September 30, 2020).
4.14 Indenture, dated as of January 11, 2021, among Realogy Group LLC, as Issuer, Realogy Co-Issuer Corp., as Co-Issuer, Realogy Holdings Corp., the
Note Guarantors (as defined therein) and The Bank of New York Mellon Trust Company, N.A., as Trustee, governing the 5.75% Senior Notes
due 2029 (incorporated by reference to Exhibit 4.1 to Registrants' Current Report on Form 8-K filed on January 11, 2021).
4.15 Form of 5.75% Senior Notes due 2029 (included in the 5.75% Senior Note Indenture filed as Exhibit 4.1 to Registrants' Current Report on Form 8-K
filed on January 11, 2021).
4.16 Supplemental Indenture No. 1 dated as of February 4, 2021 to the 5.75% Senior Note Indenture (Incorporated by reference to Exhibit 4.2 to the
Registrants' Current Report on Form 8-K filed on February 4, 2021).
4.17 Description of the Registrants’ Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934 (Incorporated by reference to
Exhibit 4.18 to the Registrants' Annual Report on Form 10-K for the year ended December 31, 2019).
10.1 Tax Sharing Agreement by and among Realogy Group LLC (f/k/a Realogy Corporation), Cendant Corporation, Wyndham Worldwide Corporation
and Travelport Inc. dated as of July 28, 2006 (Incorporated by reference to Exhibit 10.1 to Realogy Group LLC's (f/k/a Realogy Corporation’s)
Quarterly Report on Form 10-Q for the three month period ended June 30, 2009).
10.2 Amendment executed July 8, 2008 and effective as of July 26, 2006 to the Tax Sharing Agreement filed as Exhibit 10.2 (Incorporated by reference
to Exhibit 10.2 to Realogy Group LLC's (f/k/a Realogy Corporation’s) Form 10-Q for the three month period ended June 30, 2008).
10.3 Amended and Restated Credit Agreement, dated as of March 5, 2013, among Realogy Intermediate Holdings LLC, Realogy Group LLC, the lenders
party thereto from time to time, JPMorgan Chase Bank, N.A., as administrative agent for the lenders, and the other financial institutions parties
thereto (Incorporated by reference to Exhibit 10.4 to Registrants' Form 10-Q for the three month period ended March 31, 2013).
10.4 First Amendment, dated as of March 10, 2014, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, among Realogy
Intermediate Holdings LLC, Realogy Group LLC, the lenders from time to time party thereto, JPMorgan Chase Bank, N.A., as administrative
agent, and the other agents parties thereto (Incorporated by reference to Exhibit 10.1 to Registrants' Current Report on Form 8-K filed on March
10, 2014).
10.5 Second Amendment, dated as of October 23, 2015, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time, JPMorgan Chase Bank, N.A.,
as administrative agent for the lenders, and the other agents parties thereto (Incorporated by reference to Exhibit 10.1 to Registrants' Current
Report on Form 8-K filed on October 28, 2015).
10.6 Third Amendment, dated as of July 20, 2016, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time, JPMorgan Chase Bank, N.A.,
as administrative agent for the lenders, and the other agents parties thereto (Incorporated by reference to Exhibit 10.2 to Registrants' Current
Report on Form 8-K filed on July 22, 2016).
10.7 Fourth Amendment, dated as of January 23, 2017, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time, JPMorgan Chase Bank, N.A.,
as administrative agent for the lenders, and the other agents parties thereto (Incorporated by reference to Exhibit 10.1 to Registrants' Current
Report on Form 8-K filed on January 23, 2017).
10.8 Fifth Amendment, dated as of February 8, 2018, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time, JPMorgan Chase Bank, N.A.,
as administrative agent for the lenders, and the other agents parties thereto (Incorporated by reference to Exhibit 10.1 to Registrants' Current
Report on Form 8-K filed on February 8, 2018).
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10.9 Sixth Amendment, dated as of February 8, 2018, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time, JPMorgan Chase Bank, N.A.,
as administrative agent for the lenders, and the other agents parties thereto (Incorporated by reference to Exhibit 10.2 to Registrants' Current
Report on Form 8-K filed on February 8, 2018).
10.10 Eighth Amendment, dated as of August 2, 2019, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time, JPMorgan Chase Bank, N.A.,
as administrative agent for the lenders, and the other agents parties thereto (Incorporated by reference to Exhibit 10.2 to the Registrants'
Quarterly Report on Form 10-Q for the three month period ended June 30, 2019).
10.11 Ninth Amendment, dated as of July 24, 2020, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time and JPMorgan Chase Bank,
N.A., as administrative agent for the lenders (Incorporated by reference to Exhibit 10.1 to the Registrants' Current Report on Form 8-K filed on
July 30, 2020).
10.12 Tenth Amendment, dated as of January 27, 2021, to the Amended and Restated Credit Agreement, dated as of March 5, 2013, as amended, among
Realogy Intermediate Holdings LLC, Realogy Group LLC, the several lenders parties thereto from time to time and JPMorgan Chase Bank,
N.A., as administrative agent for the lenders (Incorporated by reference to Exhibit 10.1 to the Registrants' Current Report on Form 8-K filed on
January 27, 2021).
10.13 Incremental Assumption Agreement, dated as of January 23, 2017, among Realogy Intermediate Holdings LLC, Realogy Group LLC, the financial
institutions party thereto, and JPMorgan Chase Bank, N.A., as administrative agent (Incorporated by reference to Exhibit 10.2 to Registrants'
Current Report on Form 8-K filed on January 23, 2017).
10.14 2019 Incremental Assumption Agreement, dated as of March 27, 2019, among Realogy Intermediate Holdings LLC, Realogy Group LLC, the
financial institution party thereto and JPMorgan Chase Bank, N.A., as administrative agent (Incorporated by reference to Exhibit 10.1 to
Registrants' Current Report on Form 8-K filed on March 29, 2019).
10.15 Amended and Restated Guaranty and Collateral Agreement, dated as of March 5, 2013, among Realogy Intermediate Holdings LLC, Realogy
Group LLC, the subsidiary loan parties thereto, and JPMorgan Chase Bank, N.A., as administrative and collateral agent (Incorporated by
reference to Exhibit 10.2 to Registrants' Current Report on Form 8-K filed on March 8, 2013).
10.16 Term Loan A Agreement, dated as of October 23, 2015, among Realogy Intermediate Holdings LLC, Realogy Group LLC, the lenders party
thereto from time to time and JPMorgan Chase Bank, N.A., as administrative agent for the lenders (Incorporated by reference to Exhibit 10.2 to
Registrants' Current Report on Form 8-K filed on October 28, 2015). Note: The Term Loan A Agreement reflecting the cumulative effect of all
amendments through February 8, 2018 is attached as Exhibit A to Exhibit 10.14 in this Exhibit Index.
10.17 First Amendment, dated as of July 20, 2016, to the Term Loan A Agreement, dated as of October 23, 2015, among Realogy Intermediate Holdings
LLC, Realogy Group LLC, the lenders party thereto from time to time and JPMorgan Chase Bank, N.A., as administrative agent for the lenders
(Incorporated by reference to Exhibit 10.1to Registrants' Current Report on Form 8-K filed on July 22, 2016).
10.18 Second Amendment, dated as of February 8, 2018, to the Term Loan A Agreement, dated as of October 23, 2015, among Realogy Intermediate
Holdings LLC, Realogy Group LLC, the lenders party thereto from time to time and JPMorgan Chase Bank, N.A., as administrative agent for
the lenders (Incorporated by reference to Exhibit 10.3 to Registrants' Current Report on Form 8-K filed on February 8, 2018). Note: The Term
Loan A Agreement reflecting the cumulative effect of all amendments through February 8, 2018 is attached as Exhibit A to this Exhibit 10.14.
10.19 Third Amendment, dated as of July 24, 2020, to the Term Loan A Agreement, dated as of October 23, 2015, among Realogy Intermediate Holdings
LLC, Realogy Group LLC, the lenders party thereto from time to time and JPMorgan Chase Bank, N.A., as administrative agent for the lenders
(Incorporated by reference to Exhibit 10.2 to Registrants' Current Report on Form 8-K filed on July 30, 2020).
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10.20 Fourth Amendment, dated as of January 27, 2021, to the Term Loan A Agreement, dated as of October 23, 2015, among Realogy Intermediate
Holdings LLC, Realogy Group LLC, the lenders party thereto from time to time and JPMorgan Chase Bank, N.A., as administrative agent for
the lenders (Incorporated by reference to Exhibit 10.2 to Registrants' Current Report on Form 8-K filed on January 27, 2021).
10.21 Term Loan A Guaranty and Collateral Agreement, dated as of October 23, 2015, among Realogy Intermediate Holdings LLC, Realogy Group LLC,
the subsidiary loan parties thereto and JPMorgan Chase Bank, N.A., as administrative and collateral agent (Incorporated by reference to Exhibit
10.3 to Registrants' Current Report on Form 8-K filed on October 28, 2015).
10.22 Intercreditor Agreement, dated as of February 2, 2012, among Realogy Group LLC (f/k/a Realogy Corporation), the other Grantors (as defined
therein) from time to time party hereto, JPMorgan Chase Bank, N.A., as collateral agent for the Credit Agreement Secured Parties (as defined
therein) and as Authorized Representative for the Credit Agreement Secured Parties, The Bank of New York, Mellon Trust Company, N.A., as
the collateral agent and Authorized Representative for the Initial Additional First Lien Priority Note Secured Parties (as defined therein)
(Incorporated by reference as Exhibit 10.13 to Registrants' Form 10-K for the year ended December 31, 2011).
10.23 Joinder No. 1 dated as of October 23, 2015 to the First Lien Priority Intercreditor Agreement dated as of February 2, 2012, with JPMorgan Chase
Bank, N.A. and the other parties thereto (Incorporated by reference to Exhibit 10.4 to Registrants' Current Report on Form 8-K filed on October
28, 2015).
10.24 First Lien / Second Lien Intercreditor Agreement, dated as of June 16, 2020, among Realogy Group LLC, the other Grantors (as defined therein)
party thereto, JPMorgan Chase Bank, N.A., as the Initial First Lien Priority Representative (as defined therein), The Bank of New York, Mellon
Trust Company, N.A., as the Initial Second Lien Priority Representative (as defined therein), and the additional authorized representatives from
time to time party thereto (incorporated by reference to Exhibit 10.1 to Registrants' Current Report on Form 8-K filed on June 17, 2020).
10.25 Joinder No. 1 dated as of August 28, 2020 to the First Lien / Second Lien Intercreditor Agreement, dated as of June 16, 2020, among Realogy
Group LLC, the other Grantors (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as the Initial First Lien Priority Representative
(as defined therein), The Bank of New York, Mellon Trust Company, N.A., as the Initial Second Lien Priority Representative (as defined
therein), and the additional authorized representatives from time to time party thereto (Incorporated by reference to Exhibit 10.1 to the
Registrants' Quarterly Report on Form 10-Q for the three months ended September 30, 2020).
10.26 Collateral Agreement, dated as of June 16, 2020, among Realogy Intermediate Holdings Corp., Realogy Group LLC, each other Grantor identified
therein and party thereto and The Bank of New York Mellon Trust Company, N.A., as Collateral Agent (incorporated by reference to Exhibit
10.2 to Registrants' Current Report on Form 8-K filed on June 17, 2020).
10.27 Supplement No. 1 to the Second Lien Priority Collateral Agreement, dated as of June 16, 2020, among Realogy Intermediate Holdings Corp.,
Realogy Group LLC, each other Grantor identified therein and party thereto and The Bank of New York Mellon Trust Company, N.A., as
Collateral Agent (Incorporated by reference to Exhibit 10.2 to the Registrants' Quarterly Report on Form 10-Q for the three months ended
September 30, 2020).
10.28 Trademark License Agreement, dated as of February 17, 2004, among SPTC Delaware LLC (as assignee of SPTC, Inc.), Sotheby’s (as successor to
Sotheby’s Holdings, Inc.), Cendant Corporation and Monticello Licensee Corporation (Incorporated by reference to Exhibit 10.12 to Realogy
Group LLC's (f/k/a Realogy Corporation's) Registration Statement on Form 10 (File No. 001-32852)).
10.29 Amendment No. 1 to Trademark License Agreement, dated May 2, 2005, by and among SPTC Delaware LLC (as assignee of SPTC, Inc.),
Sotheby’s (as successor to Sotheby’s Holdings, Inc.), Cendant Corporation and Sotheby’s International Realty Licensee Corporation (f/k/a
Monticello Licensee Corporation) (Incorporated by reference to Exhibit 10.12(a) to Realogy Group LLC's (f/k/a Realogy Corporation's)
Registration Statement on Form 10 (File No. 001-32852)).
10.30 Amendment No. 2 to Trademark License Agreement, dated May 2, 2005, by and among SPTC Delaware LLC (as assignee of SPTC, Inc.),
Sotheby’s (as successor to Sotheby’s Holdings, Inc.), Cendant Corporation and Sotheby’s International Realty Licensee Corporation (f/k/a
Monticello Licensee Corporation) (Incorporated by reference to Exhibit 10.12(b) to Realogy Group LLC's (f/k/a Realogy Corporation's)
Registration Statement on Form 10 (File No. 001-32852)).
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10.31 Consent of SPTC Delaware LLC, Sotheby’s (as successor to Sotheby’s Holdings, Inc.) and Sotheby’s International Realty License Corporation
(Incorporated by reference to Exhibit 10.12(c) to Amendment No. 5 to Realogy Group LLC's (f/k/a Realogy Corporation's) Registration
Statement on Form 10 (File No. 001-32852)).
10.32 Joinder Agreement dated as of January 1, 2005, between SPTC Delaware LLC, Sotheby’s (as successor to Sotheby’s Holdings, Inc.), and Cendant
Corporation and Sotheby’s International Realty Licensee Corporation (Incorporated by reference to Exhibit 10.11 to Realogy Group LLC's
(f/k/a Realogy Corporation's) Quarterly Report on Form 10-Q for the three month period ended June 30, 2009).
10.33 Amendment No. 3 to Trademark License Agreement dated January 14, 2011, by and among SPTC Delaware LLC (as assignee of SPTC, Inc.) and
Sotheby’s, as successor by merger to Sotheby’s Holdings, Inc., on the one hand, and Realogy Group LLC (f/k/a Realogy Corporation), as
successor to Cendant Corporation, and Sotheby’s International Realty Licensee (f/k/a Monticello Licensee Corporation) (Incorporated by
reference to Exhibit 10.49 to Realogy Group LLC's (f/k/a Realogy Corporation's) Form 10-K for the year ended December 31, 2010).
10.34 Lease Agreement dated November 23, 2011, between 175 Park Avenue, LLC and Realogy Operations LLC (Incorporated by reference to Exhibit
10.57 to Registrants' Form 10-K for the year ended December 31, 2011).
10.35 First Amendment to Lease dated April 29, 2013, between 175 Park Avenue, LLC and Realogy Operations LLC amending Lease dated November
23, 2011 (Incorporated by reference to Exhibit 10.3 to Registrants' Form 10-Q for the three month period ended March 31, 2013).
10.36 Guaranty dated November 23, 2011, by Realogy Group LLC (f/k/a Realogy Corporation) to 175 Park Avenue, LLC (Incorporated by reference to
Exhibit 10.58 to Registrants' Form 10-K for the year ended December 31, 2011).
10.37 Note Purchase Agreement (Secured Variable Funding Notes, Series 2011-1) dated as of December 14, 2011, among Apple Ridge Funding LLC,
Cartus Corporation, the commercial paper conduit purchasers party thereto, the financial institutions party thereto, the managing agents party
thereto, and committed purchases and managing agents party thereto and Crédit Agricole Corporate and Investment Bank, as administrative and
lead arranger (Incorporated by reference to Exhibit 10.60 to Registrants' Form 10-K for the year ended December 31, 2011).
10.38 Amendment dated June 13, 2014 to the Note Purchase Agreement dated as of December 14, 2011, by and among Apple Ridge Funding LLC,
Cartus Corporation, Realogy Group LLC, the managing agents, committed purchasers and conduit purchasers named therein, and Crédit
Agricole Corporate and Investment Bank, as administrative agent (Incorporated by reference to Exhibit 10.1 to the Registrants' Form 10-Q for
the three month period ended June 30, 2014).
10.39 Amendment dated November 10, 2014 to the Note Purchase Agreement dated as of December 14, 2011, by and among Apple Ridge Funding LLC,
Cartus Corporation, Realogy Group LLC, the managing agents, committed purchasers and conduit purchasers named therein, and Crédit
Agricole Corporate and Investment Bank, as administrative agent (Incorporated by reference to Exhibit 10.49 to Registrants' Form 10-K for the
year ended December 31, 2014).
10.40 Amendment to Note Purchase Agreement, dated as of June 1, 2016, among Apple Ridge Funding LLC, Cartus Corporation, Realogy Group LLC,
the Managing Agents, Committed Purchasers and Conduit Purchasers, and Crédit Agricole Corporate and Investment Bank, as Administrative
Agent (Incorporated by reference to Exhibit 10.1 to Registrants' Current Report on Form 8-K filed with the Securities and Exchange
Commission on June 3, 2016).
10.41 Series 2011-1 Indenture Supplement, dated as of December 16, 2011, between Apple Ridge Funding LLC and U.S. Bank National Association, as
indenture trustee, paying agent, authentication agent, transfer agent and registrar, which modifies the Master Indenture, dated as of April 25,
2000, among Apple Ridge Funding LLC and U.S. Bank National Association, as indenture trustee, paying agent, authentication agent, transfer
agent and registrar (Incorporated by reference to Exhibit 10.61 to Registrants' Form 10-K for the year ended December 31, 2011).
10.42 Eighth Omnibus Amendment, dated as of September 11, 2013, among Cartus Corporation, Cartus Financial Corporation, Apple Ridge Services
Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the managing agents party to the Note Purchase
Agreement dated December 14, 2011 and Crédit Agricole Corporate and Investment Bank (Incorporated by reference to Exhibit 10.1 to
Registrants' Current Report on Form 8-K filed on September 13, 2013).
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10.43 Ninth Omnibus Amendment, dated as of June 11, 2015, among Cartus Corporation, Cartus Financial Corporation, Apple Ridge Services
Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the managing agents party to the Note Purchase
Agreement dated December 14, 2011 and Crédit Agricole Corporate and Investment Bank. (Incorporated by reference to Exhibit 10.1 to the
Registrants' Current Report on Form 8-K filed on June 12, 2015).
10.44 Tenth Omnibus Amendment, dated as of June 9, 2017, among Cartus Corporation, Cartus Financial Corporation, Apple Ridge Services
Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the managing agents party to the Note Purchase
Agreement dated December 14, 2011 and Crédit Agricole Corporate and Investment Bank. (Incorporated by reference to Exhibit 10.1 to the
Registrants' Current Report on Form 8-K filed on June 13, 2017).
10.45 Eleventh Omnibus Amendment, dated as of June 8, 2018, among Cartus Corporation, Cartus Financial Corporation, Apple Ridge Services
Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the managing agents party to the Note Purchase
Agreement dated December 14, 2011 and Crédit Agricole Corporate and Investment Bank. (Incorporated by reference to Exhibit 10.1 to the
Registrants' Current Report on Form 8-K filed on June 11, 2018).
10.46 Twelfth Omnibus Amendment, dated as of June 7, 2019, among Cartus Corporation, Cartus Financial Corporation, Apple Ridge Services
Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the managing agents party to the Note Purchase
Agreement dated December 14, 2011, as amended, and Crédit Agricole Corporate and Investment Bank (Incorporated by reference to Exhibit
10.1 to the Registrants' Current Report on Form 8-K filed on June 7, 2019).
10.47 Thirteenth Omnibus Amendment, dated as of December 6, 2019, among Cartus Corporation, Cartus Financial Corporation, Apple Ridge Services
Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the managing agents party to the Note Purchase
Agreement dated December 14, 2011, as amended, and Crédit Agricole Corporate and Investment Bank (Incorporated by reference to Exhibit
10.58 to the Registrants' Annual Report on Form 10-K for the year ended December 31, 2019).
10.48 Fourteenth Omnibus Amendment and Payoff and Reallocation Agreement, dated as of June 4, 2020, among Cartus Corporation, Cartus Financial
Corporation, Apple Ridge Services Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the
managing agents party to the Note Purchase Agreement dated December 14, 2011, as amended, Crédit Agricole Corporate and Investment Bank
and the committed and conduit purchasers named therein (Incorporated by reference to Exhibit 10.1 to Registrants' Current Report on Form 8-K
filed on June 5, 2020).
10.49 Fifteenth Omnibus Amendment, dated as of August 5, 2020, among Cartus Corporation, Cartus Financial Corporation, Apple Ridge Services
Corporation, Apple Ridge Funding LLC, Realogy Group LLC, U.S. Bank National Association, the managing agents party to the Note Purchase
Agreement dated December 14, 2011, as amended, and Crédit Agricole Corporate and Investment Bank (Incorporated by reference to Exhibit
10.6 to Registrants' Form 10-Q for the three month period ended June 30, 2020).
10.50 Form of Indemnification Agreement (Incorporated by reference to Exhibit 10.79 to Realogy Holdings Corp.'s Registration Statement on Form S-1
(File No. 333-181988).
10.51** Realogy Holdings Corp. 2007 Stock Incentive Plan (Incorporated by reference to Exhibit 10.6 to Registrants' Form 10-Q for the three month
period ended September 30, 2012).
10.52** Form of Option Agreement for Independent Directors under 2007 Stock Incentive Plan (Incorporated by reference to Exhibit 10.51 to Realogy
Group LLC's (f/k/a Realogy Corporation’s) Form 10-K for the year ended December 31, 2007).
10.53** Form of Option Agreement under 2007 Stock Incentive Plan between Realogy Holdings Corp. and the Optionee party thereto governing time-
vested options (Incorporated by reference to Exhibit 10.6 to Realogy Group LLC's (f/k/a Realogy Corporation’s) Form 10-Q for the three month
period ended September 30, 2010).
10.54** Amended and Restated Realogy Holdings Corp. 2012 Long-Term Incentive Plan (Incorporated by reference to Exhibit 10.1 to Realogy Holdings
Corp.'s Current Report on Form 8-K filed on May 5, 2016).
10.55** Amendment to the Amended and Restated Realogy Holdings Corp. 2012 Long-Term Incentive Plan (Incorporated by reference to Exhibit 10.5 to
Realogy Holdings Corp.'s Form 10-Q for the three-month period ended September 30, 2017).
10.56** Form of Stock Option Agreement under Amended and Restated 2012 Long-Term Incentive Plan (Incorporated by reference to Exhibit 10.50 to
Registrants' Form 10-K for the year ended December 31, 2016).
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Exhibit Description
10.57** Form of Director Restricted Stock Unit Notice of Grant and Restricted Stock Unit Agreement under the Amended and Restated Realogy
Holdings Corp. 2012 Long-Term Incentive Plan (Incorporated by reference to Exhibit 10.51 to Registrants' Form 10-K for the year ended
December 31, 2016).
10.58** Form of NEO Notice of Grant and Performance Share Unit Agreement under Amended and Restated Realogy Holdings Corp. 2012 Long-Term
Incentive Plan (Incorporated by reference to Exhibit 10.2 to the Registrants' Form 10-Q for the three month period ended March 31, 2016).
10.59** Form of NEO Performance Restricted Stock Unit Notice of Grant and Performance Restricted Stock Unit Agreement under Amended and
Restated Realogy Holdings Corp. 2012 Long-Term Incentive Plan (Incorporated by reference to Exhibit 10.1 to the Registrants' Form 10-Q for
the three month period ended March 31, 2016).
10.60** Realogy Holdings Corp. 2018 Long-Term Incentive Plan (Incorporated by reference to Exhibit 10.1 to the Registrants' Registration Statement on
Form S-8 filed on May 2, 2018).
10.61** Form of Notice of Grant and Stock Option Agreement under 2018 Long-Term Incentive Plan (Incorporated by referenced to Exhibit 10.67 to the
Registrant's Form 10-K for the year ended December 31, 2018).
10.62** Form of Notice of Grant and Restricted Stock Unit Agreement under the 2018 Long-Term Incentive Plan (Incorporated by referenced to Exhibit
10.68 to the Registrant's Form 10-K for the year ended December 31, 2018).
10.63** Form of Notice of Grant and Performance Share Unit Agreement under the 2018 Long-Term Incentive Plan (Incorporated by referenced to
Exhibit 10.69 to the Registrant's Form 10-K for the year ended December 31, 2018).
10.64** Form of Director Restricted Stock Unit Notice of Grant and Restricted Stock Unit Agreement under the 2018 Long-Term Incentive Plan
(Incorporated by reference to Exhibit 10.4 to the Registrants' Form 10-Q for the three month period ended March 31, 2018).
10.65** Form of Notice of Grant and Cash-Settled Restricted Stock Unit Agreement under the 2018 Long-Term Incentive Plan (Incorporated by
reference to Exhibit 10.71 to the Registrants' Annual Report on Form 10-K for the year ended December 31, 2019).
10.66** Form of Notice of Grant and Long-Term Performance Award Agreement under the 2018 Long-Term Incentive Plan (Incorporated by reference
to Exhibit 10.72 to the Registrants' Annual Report on Form 10-K for the year ended December 31, 2019).
10.67** Form of Notice of Grant and Time-Vested Cash Award Agreement under the 2018 Long-Term Incentive Plan (Incorporated by reference to
Exhibit 10.73 to the Registrants' Annual Report on Form 10-K for the year ended December 31, 2019).
10.68** Form of Performance and Retention Award under the 2018 Long-Term Incentive Plan (incorporated by reference to Exhibit 10.9 to the
Registrants' Form 10-Q for the three month period ended June 30, 2020).
10.69** Performance and Retention Award between Ryan Schneider and Realogy Holdings Corp (Incorporated by reference to Exhibit 10.6 to the
Registrants' Quarterly Report on Form 10-Q for the three months ended September 30, 2020).
10.70** Realogy Holdings Corp. Severance Pay Plan for Executives (Incorporated by reference to Exhibit 10.1 to Registrants' Current Report on Form 8-
K filed on November 6, 2018).
10.71** Realogy Holdings Corp. Change in Control Plan for Executives (Incorporated by reference to Exhibit 10.2 to Registrants' Current Report on
Form 8-K filed on November 6, 2018).
10.72** Realogy Holdings Corp. Executive Restrictive Covenant Agreement (Incorporated by reference to Exhibit 10.3 to Registrants' Current Report on
Form 8-K filed on November 6, 2018).
10.73** Amended and Restated Realogy Group LLC Executive Deferred Compensation Plan (Incorporated by reference to Exhibit 10.1 to Registrants'
Current Report on Form 8-K filed on April 9, 2013).
10.74** Amendment No. 1 dated November 4, 2014 to Realogy Group LLC Amended and Restated Realogy Group LLC Executive Deferred
Compensation Plan (Incorporated by reference to Exhibit 10.26 to Registrants' Form 10-K for the year ended December 31, 2014).
10.75** Amendment No. 2 dated December 11, 2014 to Realogy Group LLC Amended and Restated Realogy Group LLC Executive Deferred
Compensation Plan (Incorporated by reference to Exhibit 10.27 to Registrants' Form 10-K for the year ended December 31, 2014).
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Exhibit Description
10.76** Amendment No. 3 dated December 15, 2017 to Realogy Group LLC Amended and Restated Realogy Group LLC Executive Deferred
Compensation Plan (Incorporated by reference to Exhibit 10.1 to Registrants' Current Report on Form 8-K filed on December 15, 2017).
10.77** Realogy Holdings Corp. Director Deferred Compensation Plan (Incorporated by reference to Exhibit 10.2 to Registrants' Form 10-Q for the three
month period ended March 31, 2013).
10.78** Amendment No. 1 dated November 4, 2014 to Realogy Holdings Corp. Director Deferred Compensation Plan (Incorporated by reference to
Exhibit 10.29 to Registrants' Form 10-K for the year ended December 31, 2014).
10.79** Amendment No. 2 dated December 11, 2014 to Realogy Holdings Corp. Director Deferred Compensation Plan(Incorporated by reference to
Exhibit 10.30 to Registrants' Form 10-K for the year ended December 31, 2014).
10.80* Employment Agreement, dated as of March 11, 2020, between Realogy Holdings Corp. and Ryan M. Schneider (Incorporated by reference to
Exhibit 10.1 to Registrants' Current Report on Form 8-K filed on March 13, 2020).
10.81** Letter Agreement dated February 23, 2019 between Realogy Holdings Corp. and Donald J. Casey (Incorporated by reference to Exhibit 10.72 to
the Registrants' Form 10-K for the year ended December 31, 2018).
10.82** Letter Agreement dated February 28, 2019 between Realogy Holdings Corp. and Charlotte Simonelli (Incorporated by reference to Exhibit 10.1
to the Registrants' Current Report on Form 8-K filed on March 11, 2019).
10.83** Letter Agreement dated February 26, 2019 between Realogy Holdings Corp. and Marilyn J. Wasser (Incorporated by reference to Exhibit 10.4 to
the Registrants' Quarterly Report on Form 10-Q for the three month period ended March 31, 2019).
10.84** Severance Agreement dated July 9, 2018 between Realogy Holdings Corp. and Katrina Helmkamp (Incorporated by reference to Exhibit 10.79
to the Registrants' Annual Report on Form 10-K for the year ended December 31, 2019).
21.1* Subsidiaries of Realogy Holdings Corp. and Realogy Group LLC.
23.1* Consent of PricewaterhouseCoopers LLP.
24.1* Power of Attorney of Directors and Officers of the Registrants (included on signature pages to this Form 10-K).
31.1* Certification of the Chief Executive Officer of Realogy Holdings Corp. pursuant to Rules 13(a)-14(a) and 15(d)-14(a) promulgated under the
Securities Exchange Act of 1934, as amended.
31.2* Certification of the Chief Financial Officer of Realogy Holdings Corp. pursuant to Rules 13(a)-14(a) and 15(d)-14(a) promulgated under the
Securities Exchange Act of 1934, as amended.
31.3* Certification of the Chief Executive Officer of Realogy Group LLC pursuant to Rules 13(a)-14(a) and 15(d)-14(a) promulgated under the Securities
Exchange Act of 1934, as amended.
31.4* Certification of the Chief Financial Officer of Realogy Group LLC pursuant to Rules 13(a)-14(a) and 15(d)-14(a) promulgated under the Securities
Exchange Act of 1934, as amended.
32.1* Certification for Realogy Holdings Corp. pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of
2002.
32.2* Certification for Realogy Group LLC pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101 The following information from Realogy's Annual Report on Form 10-K for the fiscal year ended December 31, 2019, formatted in iXBRL (Inline
Extensible Business Reporting Language): (i) the Consolidated Balance Sheets as of December 31, 2019 and 2018; (ii) the Consolidated
Statements of Operations for the years ended December 31, 2019, 2018 and 2017; (iii) the Consolidated Statements of Comprehensive (Loss)
Income for the years ended December 31, 2019, 2018 and 2017; (iv) the Consolidated Statements of Stockholders’ Equity (Deficit) for the years
ended December 31, 2019, 2018 and 2017; (v) the Consolidated Statements of Cash Flows for the years ended December 31, 2019, 2018 and
2017; and (vi) the Notes to the Consolidated Financial Statements.
104 Cover Page Interactive Data File (formatted in iXBRL and contained in Exhibit 101).
_______________
* Filed herewith.
** Compensatory plan or arrangement.
G-8
SUBSIDIARIES OF REALOGY HOLDINGS CORP. AND REALOGY GROUP LLC.
Exhibit 21.1
Name
Alpha Referral Network LLC
Apple Ridge Funding LLC
Apple Ridge Services Corporation
Better Homes and Gardens Real Estate Licensee LLC
Better Homes and Gardens Real Estate LLC
Broker Technology Solutions LLC
Bromac Title Services LLC
Burgdorff LLC
Burnet Realty LLC
Burnet Title of Indiana, LLC
Career Development Center, LLC
Cartus Brasil Serviços de Reloçacão Ltda.
Cartus Business Answers No. 2 Plc
Cartus Corporation
Cartus Corporation Limited
Cartus Corporation Pte. Ltd.
Cartus Financial Corporation
Cartus Financing Limited
Cartus Global Holdings Limited
Cartus Holdings Limited
Cartus India Private Limited
Cartus Limited
Cartus Management Consulting (Shanghai) Co., Ltd.
Cartus Puerto Rico Corporation
Cartus Real Estate Consultancy (Shanghai) Co., Ltd.
Cartus Relocation Canada Limited
Cartus Relocation Corporation
Cartus Relocation Hong Kong Limited
Cartus Services II Limited
Cartus UK Plc
Case Title Company
CB Commercial NRT Pennsylvania LLC
CDRE TM LLC
Century 21 Real Estate LLC
CGRN, Inc.
Climb Franchise Systems LLC
Climb Real Estate, Inc.
Climb Real Estate LLC
Coldwell Banker Canada Operations ULC
Coldwell Banker Commercial Pacific Properties LLC
Coldwell Banker LLC
Coldwell Banker NRT RealVitalize, Inc.
Coldwell Banker NRT RealVitalize LLC
Coldwell Banker Pacific Properties LLC
Coldwell Banker Real Estate LLC
Coldwell Banker Real Estate Services LLC
Coldwell Banker Residential Brokerage Company
Coldwell Banker Residential Brokerage LLC
Coldwell Banker Residential Real Estate LLC
Coldwell Banker Residential Referral Network
Coldwell Banker Residential Referral Network, Inc.
State
Texas
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Minnesota
Indiana
Delaware
Brazil
United Kingdom
Delaware
Hong Kong
Singapore
Delaware
United Kingdom
Hong Kong
United Kingdom
India
United Kingdom
China
Puerto Rico
China
Canada
Delaware
Hong Kong
United Kingdom
United Kingdom
California
Delaware
Delaware
Delaware
Delaware
Delaware
California
Delaware
Canada
Hawaii
Delaware
Delaware
Delaware
Hawaii
California
Delaware
California
Delaware
California
California
Pennsylvania
1
Name
Colorado Commercial, LLC
Corcoran BK LLC
Corcoran Group LLC
Cornerstone Title Company
Equity Title Company
Equity Title Messenger Service Holding LLC
ERA Franchise Systems LLC
Estately, Inc.
Fairtide Insurance Ltd.
First Advantage Title, LLC
First California Escrow Corporation
Guardian Holding Company
Guardian Title Company
HFS LLC
HFS.com Connecticut Real Estate LLC
HFS.com Real Estate Incorporated
HFS.com Real Estate LLC
Home Referral Network LLC
Jack Gaughen LLC
Lakecrest Title, LLC
Land Title and Escrow, Inc.
Martha Turner Properties, L.P.
Martha Turner Sotheby’s International Realty Referral Company LLC
Mercury Title LLC
Metro Title, LLC
MTPGP, LLC
NRT Arizona Commercial LLC
NRT Arizona LLC
NRT Arizona Referral LLC
NRT California Incorporated
NRT Carolinas LLC
NRT Carolinas Referral Network LLC
NRT Colorado LLC
NRT Columbus LLC
NRT Commercial LLC
NRT Development Advisors LLC
NRT Devonshire LLC
NRT Devonshire West LLC
NRT Florida LLC
NRT Hawaii Referral, LLC
NRT Long Island City LLC
NRT Mid-Atlantic LLC
NRT Missouri LLC
NRT Missouri Referral Network LLC
NRT New England LLC
NRT New York LLC
NRT Northfork LLC
NRT NY RP Holding LLC
NRT Philadelphia LLC
NRT Pittsburgh LLC
NRT Queens LLC
NRT Referral Network LLC (DE)
NRT Referral Network LLC (Utah)
NRT Relocation LLC
2
State
Colorado
Delaware
Delaware
California
California
Delaware
Delaware
Washington
Bermuda
Delaware
Delaware
Delaware
California
Delaware
Delaware
Delaware
Delaware
Minnesota
Delaware
Tennessee
Idaho
Texas
Texas
Arkansas
Delaware
Texas
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Colorado
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Utah
Delaware
Name
NRT REOExperts LLC
NRT Sunshine Inc.
NRT Texas LLC
NRT Utah LLC
NRT Vacation Rentals Arizona LLC
NRT Vacation Rentals California, Inc.
NRT Vacation Rentals Delaware LLC
NRT Vacation Rentals Florida LLC
NRT Vacation Rentals Maryland LLC
NRT West Rents, Inc.
NRT West, Inc.
NRT ZipRealty LLC
Oncor International LLC
Plymouth Abstract LLC
Quality Choice Title LLC
Real Estate Referral LLC
Real Estate Referrals LLC
Real Estate Services LLC
Realogy Blue Devil Holdco LLC
Realogy Brokerage Group LLC
Realogy Cavalier Holdco LLC
Realogy Co-Issuer Corp.
Realogy Franchise Group LLC
Realogy Global Services LLC
Realogy Group LLC
Realogy Insurance Agency, Inc.
Realogy Intermediate Holdings LLC
Realogy Lead Management Services, Inc.
Realogy Licensing LLC
Realogy Operations LLC
Realogy Services Group LLC
Realogy Services Venture Partner LLC
Realogy Title Group LLC
REALtech Title LLC
Referral Associates of New England LLC
Referral Network LLC
Referral Network Plus, Inc.
Referral Network, LLC
Riverbend Title, LLC
RT Title Agency, LLC
Secured Land Transfers LLC
Sotheby's International Realty Affiliates LLC
Sotheby's International Realty Global Development Advisors LLC
Sotheby's International Realty Licensee LLC
Sotheby's International Realty Referral Company Inc.
Sotheby's International Realty Referral Company, LLC
Sotheby's International Realty, Inc.
St. Mary's Title Services, LLC
Terra Coastal Escrow, Inc.
The Sunshine Group, Ltd.
Title Resource Group Affiliates Holdings LLC
Title Resource Group Holdings LLC
Title Resource Group Settlement Services, LLC
Title Resources Guaranty Company
3
State
Delaware
Delaware
Texas
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
California
California
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Florida
Delaware
Delaware
Delaware
Massachusetts
Delaware
Delaware
Delaware
California
Delaware
Delaware
Delaware
Delaware
Massachusetts
Florida
California
Colorado
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
California
Delaware
Michigan
New Hampshire
California
New York
Delaware
Delaware
Alabama
Texas
Name
TRG Maryland Holdings LLC
TRG Services, Escrow, Inc.
TRG Settlement Services, LLP
TRG Venture Partner LLC
True Line Technologies LLC
West Coast Escrow Company
ZapLabs LLC
State
Delaware
Delaware
Pennsylvania
Delaware
Ohio
California
Delaware
4
Name
Alpha Referral Network LLC
Bromac Title Services LLC
Burgdorff LLC
Burnet Realty LLC
Cartus Brasil Serviços de Reloçacão Ltda.
CB Commercial NRT Pennsylvania LLC
Climb Real Estate, Inc.
Assumed Name
Coldwell Banker Realty Referral Network
Referral Network
Realty Referral Company
Equity Closing
Platinum Title & Settlement Services
Platinum Title
Burgdorff ERA
Burnet Financial Group
Coldwell Banker Burnet
Coldwell Banker Burnet Realty
Coldwell Banker Burnet - Realty
Coldwell Banker Commercial Realty
Coldwell Banker-Global Luxury
Coldwell Banker Realty
Coldwell Banker Realty-Burnet
Cartus Brasil Relocation Services
Coldwell Banker Commercial Realty
Condo Store
Coldwell Banker Canada Operations ULC
Coldwell Banker Affiliates of Canada
Coldwell Banker Commercial Pacific Properties LLC
Coldwell Banker Pacific Properties LLC
Coldwell Banker Real Estate LLC
Coldwell Banker Real Estate Services LLC
Coldwell Banker Residential Brokerage Company
Coldwell Banker Residential Real Estate LLC
Coldwell Banker Residential Referral Network
Coldwell Banker Commercial Pacific Properties
Coldwell Banker Commercial Realty
Coldwell Banker Pacific Properties
Coldwell Banker Pacific Properties Real Estate School
Coldwell Banker Realty
Coldwell Banker Commercial Affiliates
Coldwell Banker Commercial Realty
Coldwell Banker Country Properties
Coldwell Banker Realty
Coldwell Banker Sammis
Trylon Realty of Great Neck
Coldwell Banker Success Academy
First Choice Real Estate
National Homefinders
Signature Properties
Signature Properties of Long Island
Coldwell Banker Realty
Coldwell Banker Commercial Realty
Coldwell Banker Global Luxury
Powerhouse Properties
Chicago Apartment Finders
Coldwell Banker Realty
Coldwell Banker Residential Real Estate
Coldwell Banker West Shell
The Gold Coast School of Real Estate
Coldwell Banker Residential Group
Coldwell Banker The Condo Store
RNI
Referral Network
Referral Network, Inc.
Coldwell Banker Realty Referral Network
Coldwell Banker Residential Referral Network
Coldwell Banker Residential Referral Network, Inc.
5
Name
Assumed Name
Coldwell Banker Residential Referral Network, Inc.
Coldwell Banker Realty Referral Network
Colorado Commercial, LLC
HFS.com Real Estate Incorporated
HFS.com Real Estate LLC
HFS.com Connecticut Real Estate LLC
HFS LLC
Home Referral Network LLC
Jack Gaughen LLC
Coldwell Banker Commercial Realty
HFS.com
Homesforsale.com
HFS.com
Homesforsale.com
HFS.com
Homesforsale.com
HFS
Coldwell Banker Realty Referral Network
Network Connect
Jack Gaughen ERA
Jack Gaughen Realtor ERA
R & L Appraisal Associates
Coldwell Banker Realty
Martha Turner Properties, L.P.
Martha Turner Sotheby’s International Realty
Mercury Title LLC
Metro Title LLC
NRT Arizona Commercial LLC
NRT Arizona LLC
NRT Arizona Referral LLC
NRT California Incorporated
NRT Carolinas LLC
TRG Closing Services
TRG Closing Services
Coldwell Banker Commercial Realty
Coldwell Banker Realty
Coldwell Banker Realty Referral Network
Corcoran
The Corcoran Group
Coldwell Banker Realty
Coldwell Banker Commercial Realty
NRT Carolinas Referral Network LLC
Coldwell Banker Realty Referral Network
NRT Colorado LLC
NRT Columbus LLC
NRT Commercial LLC
NRT Development Advisors LLC
NRT Devonshire LLC
NRT Devonshire West LLC
NRT Florida LLC
NRT Hawaii Referral, LLC
NRT Mid-Atlantic LLC
Coldwell Banker Realty
Coldwell Banker King Thompson
Coldwell Banker Realty
Coldwell Banker Commercial Realty
Coldwell Banker NRT Development Advisors
Coldwell Banker Realty
Coldwell Banker Realty
Coldwell Banker Devonshire
Coldwell Banker Devonshire West
Coldwell Banker Realty
Coldwell Banker United, Realtors®
Sunbelt Real Estate Academy
Coldwell Banker Realty Referral Network
Coldwell Banker Commercial Realty
Coldwell Banker Realty
Coldwell Banker Vacations
Coldwell Banker Residential Brokerage
School of Real Estate
Coldwell Banker Residential Brokerage
Real Estate School
6
Name
NRT Missouri LLC
NRT Missouri Referral Network LLC
NRT New England LLC
NRT New York LLC
NRT Northfork LLC
NRT Philadelphia LLC
NRT Pittsburgh LLC
NRT Queens
NRT Referral Network LLC (DE)
NRT Referral Network LLC (UT)
NRT Sunshine Inc.
NRT Relocation LLC
NRT Texas LLC
NRT Utah LLC
NRT Vacation Rentals Arizona LLC
Assumed Name
Coldwell Banker Gundaker
Coldwell Banker Gundaker School of Real Estate
Coldwell Banker Realty - Gundaker
Laura McCarthy
Laura McCarthy RE
Laura McCarthy Real Estate
Laura McCarthy Realtors
www.cbgschool.com
Coldwell Banker Gundaker Referrals
Coldwell Banker Realty Referral Network
Coldwell Banker Realty - Gundaker Referral Network
Coldwell Banker Commercial Realty
Coldwell Banker Realty
aptsandlofts.com
CH Commercial Real Estate Group
Citi Habitats
Citi Habitats America
Citi Habitats New Developments
Citi Move In Solutions
Corcoran Group Marketing
Corcoran Group Real Estate
Corcoran Sunshine Marketing Group
Corcoran Wexler Healthcare Properties
Metro Walls
Solofts
The Corcoran Group
The Corcoran Group Brooklyn
Corcoran
Coldwell Banker Commercial Realty
Coldwell Banker Preferred
Coldwell Banker Realty
Coldwell Banker Commercial Realty
Coldwell Banker Real Estate Services
Coldwell Banker Realty
Citi Habitats
Coldwell Banker Realty Referral Network
Coldwell Banker Realty Referral Network
Corcoran Sunshine Marketing Group
The Sunshine Group
The Sunshine Group West
Castle Edge Mobility
Coldwell Banker Commercial Realty
Coldwell Banker Realty
DFW Real Estate Academy
The Real Estate School, D/FW
The Real Estate School, Dallas/Fort Worth
Coldwell Banker United, Realtors®
Fine Properties Group
Get There First Realty
Get There First Realty Services
GTF Realty
ZipRealty Residential Brokerage
Coldwell Banker Realty
Coldwell Banker Vacations
7
Name
NRT Vacation Rentals Florida LLC
NRT West LLC
NRT West LLC (cont.)
NRT ZipRealty LLC
Real Estate Referral LLC
Real Estate Referrals LLC
Realogy Title Group LLC
Realogy Lead Management Services, Inc.
Referral Associates of New England LLC
Referral Network LLC
Assumed Name
Coldwell Banker Vacations
Coldwell Banker Global Luxury
Bertrando & Associates
C & C
Cashin Company
CB Rents
Coker & Cook
Coker & Cook Real Estate
Coker Ewing Cook & Cook
Coker-Ewing Real Estate Company
Coldwell Banker
Coldwell Banker Bertrando & Associates
Coldwell Banker Commercial
Coldwell Banker Commercial Realty
Coldwell Banker Commercial Realty West
Coldwell Banker Cornish & Carey
Coldwell Banker Cornish and Carey
Coldwell Banker Del Monte
Coldwell Banker Del Monte Realty
Coldwell Banker Fox & Carskadon
Coldwell Banker Northern California
Coldwell Banker Polley Polley Madsen
Coldwell Banker PPM
Coldwell Banker Previews International
Coldwell Banker Property Management
Coldwell Banker Realty
Coldwell Banker Residential Real Estate
Coldwell Banker Residential Real Estate NRT West
Coldwell Banker Residential Real Estate Services
Coldwell Banker Residential Real Estate Services of Northern California
Coldwell Banker TRI
Coldwell Banker/Valley of California
Cook & Cook Realtors
Cornish & Carey
Cornish & Carey Real Estate
Cornish and Carey
Cornish and Carey Real Estate
Cornish and Carey Residential
Del Monte
Del Monte Coldwell Banker Residential Real Estate
Del Monte Realty
Polley Polley Madsen
Tri Coldwell Banker
Tri Coldwell Banker Residential Real Estate
Valley
Valley of California
ZipRealty Residential Brokerage
Coldwell Banker Realty Referral Network
Real Estate Referral Network
Coldwell Banker Realty Referral Network
Resource Settlement Group LLC
Realogy Leads Group
Coldwell Banker Realty Referral Network
Coldwell Banker Realty Referral Network
8
Name
Referral Network Plus, Inc.
Referral Network, LLC
Riverbend Title, LLC
RT Title Agency, LLC
Secured Land Transfers LLC
Secured Land Transfers LLC (cont.)
Assumed Name
Coldwell Banker Realty Referral Network
Referral Network, Inc.
Coldwell Banker Realty Referral Network
Riverbend Title Agency, LLC
Residential Title
Residential Title Agency
Accredited Real Estate Academy
American Title Company of Houston
Burnet Title
Clear Title Group
Guardian Title Agency
Guardian Transfer
Homestead Title
Horizon Settlement Services
Independence Title
Independence Title Company
Keystone Closing Services LLC
Keystone Title Services
Keystone Transfer Services
Lakecrest Relocation Services
Landmark Title
Landway Settlement Services
Mardan Settlement Services
Market Street Settlement Group
MASettlement
Mid-Atlantic Settlement Services
National Coordination Alliance
Processing Solutions, LLC
Pro National Title Agency
Sandpoint Title
Secured Land Title
Short Trac
Sun Valley Title
Sunbelt Title Agency
Texas American Title Company
TitleOne
TitleOne Exchange
TRG 1031 Services
TRG Closing Services
TRG Commercial
TRG Exchange
TRG Lender Services
TRG National Commercial
TRG Settlement Services
TRG Vendor Management Company
U.S. Title
U.S. Title Guaranty Company
U.S. Title Guaranty Company of St. Charles
U.S. Title Guaranty of St. Charles
Sotheby's International Realty Global Development Advisors
LLC
Sotheby's International Realty, Inc.
Sotheby’s International Realty Development Advisors
Sotheby’s International Realty
Sotheby’s Realty Wine County Offices
9
Name
Title Resource Group Settlement Services, LLC
TRG Settlement Services, LLP
Assumed Name
Century 21 Settlement Services
Coldwell Banker Settlement Services
Equity Closing
Equity Closing Service Group
ERA Settlement Services
Keystone Title Services
Skyline TRG Title Agency
TRG Title Agency
Mid South Title Agency
Southern Title
Southern Title Services
TRG National Title Services
10
Exhibit 23.1
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
We hereby consent to the incorporation by reference in the Registration Statements on Form S-8 (No. 333-184383, No. 333-211160, No. 333-221080 and
No. 333-224609) of Realogy Holdings Corp. and its subsidiaries of our report dated February 23, 2021 relating to the financial statements, financial
statement schedule and the effectiveness of internal control over financial reporting, which appears in this Form 10-K.
/s/ PricewaterhouseCoopers LLP
Florham Park, New Jersey
February 23, 2021
CERTIFICATION
Exhibit 31.1
I, Ryan M. Schneider, certify that:
I have reviewed this annual report on Form 10-K of Realogy Holdings Corp.;
1.
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most
recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the
registrant’s auditors and the audit committee of the registrant’s Board of Directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.
Date: February 23, 2021
/s/ RYAN M. SCHNEIDER
CHIEF EXECUTIVE OFFICER
CERTIFICATION
Exhibit 31.2
I, Charlotte C. Simonelli, certify that:
1.
I have reviewed this annual report on Form 10-K of Realogy Holdings Corp.;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most
recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the
registrant’s auditors and the audit committee of the registrant’s Board of Directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.
Date: February 23, 2021
/s/ CHARLOTTE C. SIMONELLI
CHIEF FINANCIAL OFFICER
CERTIFICATION
Exhibit 31.3
I, Ryan M. Schneider, certify that:
I have reviewed this annual report on Form 10-K of Realogy Group LLC;
1.
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most
recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the
registrant’s auditors and the audit committee of the registrant’s Board of Directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.
Date: February 23, 2021
/s/ RYAN M. SCHNEIDER
CHIEF EXECUTIVE OFFICER
CERTIFICATION
Exhibit 31.4
I, Charlotte C. Simonelli, certify that:
1.
I have reviewed this annual report on Form 10-K of Realogy Group LLC;
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most
recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the
registrant’s auditors and the audit committee of the registrant’s Board of Directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.
Date: February 23, 2021
/s/ CHARLOTTE C. SIMONELLI
CHIEF FINANCIAL OFFICER
CERTIFICATION OF CEO AND CFO PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
Exhibit 32.1
In connection with the Annual Report of Realogy Holdings Corp. (the “Company”) on Form 10-K for the period ended December 31, 2020, as filed with
the Securities and Exchange Commission on the date hereof (the “Report”), Ryan M. Schneider, as Chief Executive Officer of the Company, and Charlotte
C. Simonelli, as Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of
the Sarbanes-Oxley Act of 2002, that, to the best of his or her knowledge:
(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the
Company.
This certification accompanies the Report pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and shall not, except to the extent required by the
Sarbanes-Oxley Act of 2002 be deemed filed by the Company for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.
/S/ RYAN M. SCHNEIDER
RYAN M. SCHNEIDER
CHIEF EXECUTIVE OFFICER
February 23, 2021
/S/ CHARLOTTE C. SIMONELLI
CHARLOTTE C. SIMONELLI
EXECUTIVE VICE PRESIDENT AND
CHIEF FINANCIAL OFFICER
February 23, 2021
CERTIFICATION OF CEO AND CFO PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
Exhibit 32.2
In connection with the Annual Report of Realogy Group LLC (the “Company”) on Form 10-K for the period ended December 31, 2020, as filed with the
Securities and Exchange Commission on the date hereof (the “Report”), Ryan M. Schneider, as Chief Executive Officer of the Company, and Charlotte C.
Simonelli, as Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the
Sarbanes-Oxley Act of 2002, that, to the best of his or her knowledge:
(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the
Company.
This certification accompanies the Report pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and shall not, except to the extent required by the
Sarbanes-Oxley Act of 2002 be deemed filed by the Company for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.
/S/ RYAN M. SCHNEIDER
RYAN M. SCHNEIDER
CHIEF EXECUTIVE OFFICER
February 23, 2021
/S/ CHARLOTTE C. SIMONELLI
CHARLOTTE C. SIMONELLI
EXECUTIVE VICE PRESIDENT AND
CHIEF FINANCIAL OFFICER
February 23, 2021